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HSBC

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FY2009 Annual Report · HSBC
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HSBC Holdings plc 
Annual Report and Accounts 2009

Strong, steadfast, sustainable

www.hsbc.com

H S B C   H O L D I N G S   P L C  

Annual Report and Accounts 2009 

Headquartered in London, HSBC is one of the largest banking and financial 
services organisations in the world. Its international network comprises some 
8,000 properties in 88 countries and territories in Europe; Hong Kong; Rest of 
Asia-Pacific; the Middle East; North America and Latin America. 

With listings on the London, Hong Kong, New York, Paris and Bermuda stock 
exchanges, shares in HSBC Holdings plc are held by over 220,000 shareholders in 
121 countries and territories. The shares are traded on the New York Stock 
Exchange in the form of American Depositary Shares.  

HSBC provides a comprehensive range of financial services to more than 
100 million customers through four customer groups and global businesses: 
Personal Financial Services (including consumer finance); Commercial Banking; 
Global Banking and Markets; and Private Banking. 

Certain defined terms 

Unless the context requires otherwise, ‘HSBC Holdings’ means HSBC Holdings plc and ‘HSBC’ or the ‘Group’ 
means HSBC Holdings together with its subsidiaries. Within this document the Hong Kong Special Administrative 
Region of the People’s Republic of China is referred to as ‘Hong Kong’. When used in the terms ‘shareholders’ 
equity’ and ‘total shareholders’ equity’, ‘shareholders’ means holders of HSBC Holdings ordinary shares and those 
preference shares classified as equity. 

This document comprises the Annual Report and Accounts 2009 for HSBC Holdings plc and its subsidiaries. It contains the Report of the 
Directors and Financial Statements, together with the Independent Auditor’s Report thereon, as required by the UK Companies Act 2006. 
The Annual Review 2009 of HSBC Holdings plc is published as a separate document. The Report of the Directors on pages 12 to 333 and 
the Directors’ Remuneration Report on pages 334 to 348 have each been drawn up in accordance with the requirements of English law, 
and liability in respect thereof is also governed by English law. In particular, the liability of the Directors for these reports is solely to 
HSBC Holdings. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Contents 

Financial Highlights  ...................................................................................................................................................................... 

Cautionary Statement Regarding Forward-Looking Statements  ................................................................... 

Group Chairman’s Statement  ................................................................................................................................................ 

2

6

8

Report of the Directors  ...............................................................................................................................................................  12

Operating and Financial Review  
Principal activities  ................................................................ 

Strategic direction ................................................................. 

Challenges and uncertainties  ................................................ 

Key performance indicators  ................................................. 

Reconciliation of reported and underlying profit ................. 
Financial summary1  .............................................................. 
Consolidated income statement  ..................................... 

12   

12   

12   

18   

21   

23   

23   

  Group performance by income and expense item  .........  

Consolidated balance sheet ...........................................  

Critical accounting policies ..................................................  
Customer groups and global businesses1  .............................  
Geographical regions1  ..........................................................  
Products and services  ...........................................................  

Other information .................................................................  

Impact of Market Turmoil 
Background and disclosure policy  .......................................  151   

Nature and extent of HSBC’s exposures  .............................  

Overview of exposure ...........................................................  152   

Fair values of financial instruments .....................................  

Business model  .....................................................................  156   

Special purpose entities ........................................................  

Risk management ..................................................................  157   

Other off-balance sheet arrangements and commitments ....  

Accounting policies  ..............................................................  157   

Risk1  
Regulation and supervision  ..................................................  196   

Operational risk ....................................................................  

Risk management ..................................................................  199   

Pension risk  ..........................................................................  

Credit risk  .............................................................................  201   

Reputational risk  ..................................................................  

Liquidity and funding  ...........................................................  244   

Sustainability risk..................................................................  

Market risk ............................................................................  250   

Risk management of insurance operations  ..........................  

Residual value risk  ...............................................................  261   

Capital management and allocation  .....................................  

Governance1  
Corporate governance report  ................................................  294   

Corporate sustainability  .......................................................  

Directors and senior management  ........................................  294   

Share capital  .........................................................................  

Board of Directors  ................................................................  302   

Dividends, shareholders and meetings .................................  

Employees .............................................................................  318   

26

42

61

66

85

145

147

157

166

181

194

262

263

263

264

265

285

326

328

331

Directors’ Remuneration Report1  .........................................................................................................................................  334

Statement of Directors’ Responsibilities .........................................................................................................................  349

Independent Auditor’s Report  ...............................................................................................................................................  350

Financial Statements1 ..................................................................................................................................................................  352

Notes on the Financial Statements  ....................................................................................................................................  365

Shareholder Information  ...........................................................................................................................................................  472

Enforceability of judgements made in the US  .....................  472 

Memorandum and Articles of Association  ..........................  

Limitations affecting equity security holders .......................  472 

Annual General Meeting ......................................................  

Fourth interim dividend for 2008  .........................................  472 

Interim Management Statements and Interim Results  .........  

Fourth interim dividend for 2009  .........................................  472 

Shareholder enquiries and communications  ........................  

Interim dividends for 2010  ...................................................  473 

Investor relations ..................................................................  

Dividends on ordinary shares of HSBC Holdings  ...............  473 

  Where more information about HSBC is available  .............  

American Depositary Shares  ................................................  474 

Taxation of shares and dividends .........................................  

Nature of trading market .......................................................  475 

History and development of HSBC  .....................................  

Shareholder profile  ...............................................................  476 

Organisational structure  .......................................................  

476

477

478

478

479

480

480

482

484

Glossary and Index  .......................................................................................................................................................................  485

1  Detailed contents are provided on the referenced pages. 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Financial Highlights  

Highlights / Ratios 

For the year 

•  Total operating income down by 11 per cent to US$78,631 million (2008: US$88,571 million).  

•  Net operating income before loan impairment charges and other credit risk provisions down by 

19 per cent to US$66,181 million (2008: US$81,682 million). 

•  Underlying group pre-tax profit up by US$15,308 million to US$13,286 million. 

•  Group pre-tax profit down by 24 per cent to US$7,079 million (2008: US$9,307 million). 

•  Profit attributable to shareholders of the parent company up by 2 per cent to US$5,834 million 

(2008: US$5,728 million). 

•  Return on average shareholders’ equity of 5.1 per cent (2008: 4.7 per cent). 

•  Earnings per ordinary share down by 17 per cent to US$0.34 (2008: US$0.41). 

At the year-end 

•  Total equity up by 35 per cent to US$135,661 million (2008: US$100,229 million). 

•  Loans and advances to customers down by 4 per cent to US$896,231 million (2008: 

US$932,868 million).  

•  Customer accounts up by 4 per cent to US$1,159 billion (2008: US$1,115 billion). 

•  Ratio of customer advances to customer accounts 77.3 per cent (2008: 83.6 per cent). 

•  Risk-weighted assets down by 1 per cent to US$1,133 billion (2008: US$1,148 billion). 

Dividends and capital position 

• 

 Total dividends declared in respect of 2009 of US$0.34 per ordinary share, a decrease of 47 per 
cent on dividends for 2008; fourth interim dividend for 2009 of US$0.10 per ordinary share, no 
change from 2008. 

•  Core tier 1 ratio of 9.4 per cent and tier 1 ratio of 10.8 per cent. 

Rights issue 

• 

 In April 2009, HSBC Holdings raised £12.5 billion (US$17.8 billion), net of expenses, by way of a 
fully underwritten rights issue, offering its shareholders 5 new ordinary shares for every 12 
ordinary shares at a price of 254 pence per new ordinary share. 

Dividends per ordinary share1 
(US dollars) 

0.34

2009

2008

2007

2006

2005

For footnotes, see page 5. 

0.93

0.87

0.76

0.69

2 

Earnings per ordinary share 
(US dollars) 

0.34

0.41

1.44

1.22

1.18

2009

2008

2007

2006

2005

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Capital and performance ratios 

Capital ratios 
Core tier 1 ratio ........................................................................................................................................   
Tier 1 ratio  ...............................................................................................................................................   
Total capital ratio .....................................................................................................................................   

Performance ratios  
Return on average invested capital2 .........................................................................................................   
Return on average total shareholders’ equity3 .........................................................................................   
Post-tax return on average total assets  ....................................................................................................   
Post-tax return on average risk-weighted assets  .....................................................................................   

Credit coverage ratios 
Loan impairment charges as a percentage of total operating income  .....................................................   
Loan impairment charges as a percentage of average gross customer advances ....................................   
Total impairment allowances outstanding as a percentage of impaired loans at the year-end ...............   

Efficiency and revenue mix ratios 
Cost efficiency ratio4  

– reported .............................................................................................................................................   
– excluding goodwill impairment5  ......................................................................................................   

As a percentage of total operating income: 

– net interest income  ...........................................................................................................................   
– net fee income  ..................................................................................................................................   
– net trading income ............................................................................................................................   

Financial ratios 
Loans and advances to customers as a percentage of customer accounts ...............................................   
Average total shareholders’ equity to average total assets  .....................................................................   

Share information at the year-end 

2009     
%     

9.4     
10.8     
13.7     

4.1     
5.1     
0.27     
0.58     

31.72     
2.82     
83.2     

52.0     
52.0     

51.8     
22.5     
12.5     

77.3     
4.72     

2008 
% 

7.0 
8.3 
11.4 

4.0 
4.7 
0.26 
0.55 

27.24 
2.45 
94.3 

60.1 
47.2 

48.1 
22.6  
7.4 

83.6 
4.87 

US$0.50 ordinary shares in issue (million) .............................................................................................   
Market capitalisation (billion)  .................................................................................................................   
Closing market price per ordinary share:6  

2009     

2008 

17,408     
US$199     

12,105 
US$114 

– London ..............................................................................................................................................   
– Hong Kong  .......................................................................................................................................   
Closing market price per American Depositary Share7 ...........................................................................   

£7.09     
HK$89.40     
US$57.09     

£5.77 
HK$67.81 
US$44.15 

HSBC total shareholder return to 31 December 20098  ...........................................    
Benchmarks: 

– FTSE 1009  ........................................................................................................    
– MSCI World10  ..................................................................................................      
– MSCI Banks11 ...................................................................................................    

128.3     

103.6     

127.3     
116.7     
125.2     

98.0     
103.6     
70.6     

120.6 

135.4 
134.9 
92.3 

  Over 1 year      Over 3 years      Over 5 years 

Return on average invested capital 
(per cent) 

Cost efficiency ratio 
(per cent) 

4 .1

4.0

2009

2008

2007

2006

2005

For footnotes, see page 5.

2009

2008

2007

2006

2005

15.3

14.9

15.9

3 

52.0

60.1

49.4

51.3

51.2

 
 
 
 
 
 
   
 
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
   
 
   
 
 
   
 
   
 
 
 
   
 
 
 
 
   
   
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Financial Highlights (continued) 

5-year comparison / Footnotes 

Five-year comparison 

For the year 
Net interest income  ...................................     
Other operating income  ............................   
Loan impairment charges and other  

credit risk provisions  ............................  
Total operating expenses  ..........................  
Profit before tax  ........................................  
Profit attributable to shareholders of the 

parent company  ....................................  
Dividends1 .................................................  

At the year-end 
Called up share capital ..............................  
Total shareholders’ equity  ........................  
Capital resources12,13 .................................  
Customer accounts ....................................  
Undated subordinated loan capital  ...........  
Preferred securities and dated  

subordinated loan capital14  ...................  
Loans and advances to customers15 ..........   
Total assets ................................................  

Per ordinary share 
Basic earnings16  ........................................    
Diluted earnings16  .....................................    
Basic earnings excluding goodwill 

impairment5,16  .......................................    
Dividends ..................................................    
Net asset value at year-end17  ....................    

Share information 
US$0.50 ordinary shares in  

2009 
US$m 

40,730 
37,901 

(26,488)
(34,395)
7,079 

5,834 
5,639 

8,705 
128,299 
155,729 
1,159,034 
2,785 

52,126 
896,231 
2,364,452 

US$ 

0.34 
0.34 

0.34 
0.34 
7.17 

2008     
US$m     

2007 
US$m     

42,563 
46,008 

(24,937)
(49,099)
9,307 

5,728 
11,301 

6,053 
93,591 
131,460 
1,115,327 
2,843 

50,307 
932,868 
2,527,465 

37,795 
49,806 

(17,242)
(39,042)
24,212 

19,133 
10,241 

5,915 
128,160 
152,640 
1,096,140 
2,922 

49,472 
981,548 
2,354,266 

2006 
US$m 

34,486 
35,584 

(10,573) 
(33,553) 
22,086 

15,789 
8,769 

5,786 
108,352 
127,074 
896,834 
3,219 

42,642 
868,133 
1,860,758 

US$ 

US$ 

US$ 

0.41     
0.41     

1.19     
0.93     
7.44     

1.44     
1.42     

1.44     
0.87     
10.72     

1.22     
1.21     

1.22     
0.76     
9.24     

2005 
US$m 

31,334 
30,370 

(7,801)
(29,514)
20,966 

15,081 
7,750 

5,667 
92,432 
105,449 
739,419 
3,474 

35,856 
740,002 
1,501,970 

US$ 

1.18 
1.17 

1.18 
0.69 
8.03 

issue (millions) ......................................  

17,408 

12,105 

11,829 

11,572 

11,334 

% 

%     

%     

%     

% 

Financial ratios 
Dividend payout ratio18 

– reported16  ............................................... 
– excluding goodwill impairment5,16 ........ 
Post-tax return on average total assets  .....    
Return on average total shareholders’ 

equity  ....................................................    

Loans and advances to customers as a 

percentage of customer accounts  .........    

Average total shareholders’ equity to 

average total assets  ...............................    

Capital ratios12 
Tier 1 ratio  ................................................      
Total capital ratio ......................................     

Foreign exchange translation rates to 

US$ 

Closing  – £:US$1 .....................................    
– €:US$1 .....................................    
Average – £:US$1 .....................................    
– €:US$1 .....................................    

For footnotes, see page 5. 

100.0 
100.0 
0.27 

5.1 

77.3 

4.72 

10.8 
13.7 

0.616 
0.694 
0.641 
0.719 

226.8     
78.2     
0.26     

4.7     

83.6     

4.87     

8.3     
11.4     

0.686     
0.717     
0.545     
0.684     

60.4     
60.4     
0.97   

15.9   

89.5   

5.69    

9.3     
13.6     

62.3     
62.3     
1.00   

15.7   

96.8   

5.97   

9.4     
13.5     

0.498     
0.679     
0.500     
0.731     

0.509     
0.759     
0.543     
0.797     

58.5 
58.5 
1.06 

16.8 

100.1 

5.96 

9.0 
12.8 

0.581 
0.847 
0.550 
0.805 

4 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
   
   
   
 
 
 
 
 
 
 
 
   
   
   
 
 
   
   
   
 
 
 
   
   
   
 
 
 
 
 
   
   
   
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
   
   
   
 
 
 
 
 
   
   
   
 
   
   
   
   
 
 
 
 
 
 
 
 
Consolidated Financial Statements 

The consolidated financial statements of HSBC and the separate financial statements of HSBC Holdings have been 
prepared in accordance with International Financial Reporting Standards (‘IFRSs’) as issued by the International 
Accounting Standards Board (‘IASB’) and as endorsed by the European Union (‘EU’). EU-endorsed IFRSs may 
differ from IFRSs as issued by the IASB if, at any point in time, new or amended IFRSs have not been endorsed by 
the EU. At 31 December 2009, there were no unendorsed standards effective for the year ended 31 December 2009 
affecting these consolidated and separate financial statements, and there was no difference between IFRSs endorsed 
by the EU and IFRSs issued by the IASB in terms of their application to HSBC. Accordingly, HSBC’s financial 
statements for the year ended 31 December 2009 are prepared in accordance with IFRSs as issued by the IASB. 

HSBC uses the US dollar as its presentation currency because the US dollar and currencies linked to it form the major 
currency bloc in which HSBC transacts and funds its business. Unless otherwise stated, the information presented in 
this document has been prepared in accordance with IFRSs. 

When reference to ‘underlying’ or ‘underlying basis’ is made in tables or commentaries, comparative information has 
been expressed at constant currency (see page 21), eliminating the impact of fair value movements in respect of credit 
spread changes on HSBC’s own debt and adjusting for the effects of acquisitions and disposals. A reconciliation of 
reported and underlying profit before tax is presented on page 22. 

Footnotes to Financial Highlights 

  1  Dividends recorded in the financial statements are dividends per ordinary share declared in a year and are not dividends in respect of, 
or for, that year. The third interim dividend for 2008 of US$0.18 was paid on 14 January 2009. The fourth interim dividend for 2008 of 
US$0.10 was paid on 6 May 2009. First, second and third interim dividends for 2009, each of US$0.08 per ordinary share, were paid 
on 8 July 2009, 7 October 2009 and 13 January 2010, respectively. Note 12 on the Financial Statements provides more information on 
the dividends declared in 2009. On 1 March 2010 the Directors declared a fourth interim dividend for 2009 of US$0.10 per ordinary 
share in lieu of a final dividend, which will be payable to ordinary shareholders on 5 May 2010 in cash in US dollars, or in pounds 
sterling or Hong Kong dollars at exchange rates to be determined on 26 April 2010, with a scrip dividend alternative. The reserves 
available for distribution at 31 December 2009 were US$34,460 million. 
Quarterly dividends of US$15.50 per 6.20 per cent non-cumulative Series A US dollar preference share, equivalent to a dividend of 
US$0.3875 per Series A ADS, each of which represents one-fortieth of a Series A dollar preference share, were paid on 16 March 2009, 
15 June 2009, 15 September 2009 and 15 December 2009. 
Quarterly coupons of 8.125 per cent capital securities of US$0.508 were paid on 15 January 2009, 15 April 2009, 15 July 2009 and 
15 October 2009. 

  2  The definition of return on average invested capital and a reconciliation to the equivalent GAAP measures are set out on page 19. 
  3  The return on average total shareholders’ equity is defined as profit attributable to shareholders of the parent company divided by 

average total shareholders’ equity. 

  4  The cost efficiency ratio is defined as total operating expenses divided by net operating income before loan impairment charges and 

other credit risk provisions. 

  5  In 2008 an impairment charge of US$10,564 million to fully write off goodwill in Personal Financial Services in North America was 

reported in total operating expenses. This amount is excluded from total operating expenses to calculate the ratio. 

  6  The prices of HSBC Holdings ordinary shares and American Depositary Shares (‘ADS’) have been adjusted for the 5-for-12 rights 

issue completed in April 2009. 

  7  Each ADS represents five ordinary shares. 
  8  Total shareholder return is defined on page 19. 
  9   The Financial Times Stock Exchange 100 Index. 
10   The Morgan Stanley Capital International World Index. 
11  The Morgan Stanley Capital International World Bank Index 
12  The calculation of capital resources, capital ratios and risk-weighted assets for 2009 and 2008 is on a Basel II basis. 2005 to 2007 

comparatives are on a Basel I basis. 

13  Capital resources are total regulatory capital, the calculation of which is set out on page 289. 
14  Includes perpetual preferred securities, details of which can be found in Note 32 on the Financial Statements. 
15  Net of impairment allowances. 
16  The effect of the bonus element of the rights issue (Note 13 on the Financial Statements) has been included within the basic and diluted 

earnings per share. 

17  The definition of net asset value per share is total shareholders’ equity, less non-cumulative preference shares and capital securities, 

divided by the number of ordinary shares in issue. 

18  Dividends per ordinary share expressed as a percentage of earnings per ordinary share. 

5 

 
H S B C   H O L D I N G S   P L C  

Cautionary Statement Regarding Forward-Looking Statements 

Cautionary statement 

The Annual Report and Accounts 2009 contains 
certain forward-looking statements with respect to 
the financial condition, results of operations and 
business of HSBC. 

 Statements that are not historical facts, including 

statements about HSBC’s beliefs and expectations, 
are forward-looking statements. Words such as 
‘expects’, ‘anticipates’, ‘intends’, ‘plans’, ‘believes’, 
‘seeks’, ‘estimates’, ‘potential’ and ‘reasonably 
possible’, variations of these words and similar 
expressions are intended to identify forward-looking 
statements. These statements are based on current 
plans, estimates and projections, and therefore undue 
reliance should not be placed on them. Forward-
looking statements speak only as of the date they are 
made, and it should not be assumed that they have 
been revised or updated in the light of new 
information or future events. 

Written and/or oral forward-looking statements 

may also be made in the periodic reports to the 
United States Securities and Exchange Commission, 
summary financial statements to shareholders, proxy 
statements, offering circulars and prospectuses, press 
releases and other written materials, and in oral 
statements made by HSBC’s Directors, officers or 
employees to third parties, including financial 
analysts. 

Forward-looking statements involve inherent 
risks and uncertainties. Readers are cautioned that a 
number of factors could cause actual results to differ, 
in some instances materially, from those anticipated 
or implied in any forward-looking statement. These 
factors include, among others: 

• 

changes in general economic conditions in the 
markets in which HSBC operates, such as: 

– 

– 

– 

– 

continuing or deepening recessions and 
fluctuations in employment beyond those 
factored into consensus forecasts; 

changes in foreign exchange rates, in both 
market exchange rates (for example, 
between the US dollar and pound sterling) 
and government-established exchange rates 
(for example, between the Hong Kong 
dollar and US dollar); 

the timing of interest rate rises in countries 
which have reduced policy rates to close to 
zero and more general volatility in interest 
rates; 

volatility in equity markets, including in the 
smaller and less liquid trading markets in 
Asia and Latin America; 

6 

– 

– 

– 

– 

– 

– 

– 

lack of liquidity in wholesale funding 
markets; 

illiquidity and downward price pressure in 
national real estate markets, particularly 
consumer-owned real estate markets; 

the ease with which central banks which 
have provided liquidity support to financial 
markets through quantitative easing and 
extended liquidity schemes are able to 
withdraw such support and the timing of 
any withdrawal; 

heightened market concerns over sovereign 
creditworthiness in over-indebted countries; 

the impact of lower than expected 
investment returns on the funding of private 
and public sector defined benefit pensions; 

the effect of unexpected changes in 
actuarial assumptions on longevity which 
would influence the funding of private and 
public sector defined benefit pensions; and 

consumer perception as to the continuing 
availability of credit, and price competition 
in the market segments served by HSBC. 

• 

changes in government policy and regulation, 
including:  

– 

– 

– 

the monetary, interest rate and other 
policies of central banks and other 
regulatory authorities, including the UK 
Financial Services Authority, the Bank of 
England, the Hong Kong Monetary 
Authority, the US Federal Reserve, the US 
Securities and Exchange Commission, the 
US Office of the Comptroller of the 
Currency, the European Central Bank, the 
People’s Bank of China and the central 
banks of other leading economies and 
markets where HSBC operates; 

initiatives to change the size, scope of 
activities and interconnectedness of 
financial institutions following 
consideration of the regulatory 
consultations currently under way;  

revised capital and liquidity benchmarks 
which could serve to deleverage bank 
balance sheets and lower returns available 
from the current business model and 
portfolio mix;  

– 

imposition of levies or taxes designed to 
change business mix and risk appetite; 

 
 
 
 
 
– 

– 

– 

– 

– 

– 

the practices, pricing or responsibilities of 
financial institutions serving their consumer 
markets; 

expropriation, nationalisation, confiscation 
of assets and changes in legislation relating 
to foreign ownership;  

changes in bankruptcy legislation in the 
principal markets in which HSBC operates 
and the consequences thereof;  

general changes in government policy that 
may significantly influence investor 
decisions, in particular in markets in which 
HSBC operates, including financial 
institutions newly taken into state 
ownership on a full or partial basis;  

extraordinary government actions as a result 
of current market turmoil; 

other unfavourable political or diplomatic 
developments producing social instability or 
legal uncertainty which in turn may affect 
demand for HSBC’s products and services; 

– 

– 

the costs, effects and outcomes of product 
regulatory reviews, actions or litigation, 
including any additional compliance 
requirements; and  

the effects of competition in the markets 
where HSBC operates including increased 
competition from non-bank financial 
services companies, including securities 
firms.  

• 

factors specific to HSBC: 

– 

the success of HSBC in adequately 
identifying the risks it faces, such as the 
incidence of loan losses or delinquency, and 
managing those risks (through account 
management, hedging and other 
techniques). Effective risk management 
depends on, among other things, HSBC’s 
ability through stress testing and other 
techniques to prepare for events that cannot 
be captured by the statistical models it uses; 
and 

– 

the success of HSBC in addressing 
operational, legal and regulatory, and 
litigation challenges. 

7 

 
H S B C   H O L D I N G S   P L C  

Group Chairman’s Statement  

Group Chairman’s Statement 

2009: a year of transition 

In a number of important respects, 2009 was a year 
of transition. 

It began with further turbulence in global 
financial markets but, during the year, the markets 
pulled back from uncertainty and progressively 
stabilised as a consequence of the continued, 
extraordinary and timely actions by governments and 
central banks.  

2009 also saw the deepest contraction in the real 

economy in any year since the Second World War. 
However, it was apparent by year end that the worst 
was over – even if confidence remained fragile and 
recovery would be uneven. 

The global macro-economic transition from 
West to East gathered pace during 2009. At HSBC 
we have long been convinced that the world’s 
economic centre of gravity is shifting, and the 
financial crisis has only accelerated this trend.  

Nevertheless, huge challenges and risks remain 

for all of us.  

While emerging markets are leading global 
recovery and seem certain to drive the majority of 
the world’s growth in the generation ahead, recovery 
in developed markets has been slow to start, and 
unemployment remains high.   

Furthermore, the global rebalancing of demand 

has barely begun. The financial crisis brought into 
stark relief the extent of the imbalances, especially 
between over-consuming Western economies and 
high-saving emerging markets. Rebalancing requires 
structural change and international co-operation, and 
it will take time. 

There are also important lessons to learn as we 

8 

seek to reform the financial system. Few of these 
lessons are quick or simple, but the need for urgent 
change is clearer than ever.  

Supporting customers and delivering results 
throughout the cycle 

Throughout the crisis, HSBC has remained 
profitable, financially strong and independently 
owned by our shareholders.  

It is testimony to the quality and strength of 

HSBC’s management team that, in 2009, our 
underlying performance was significantly ahead of 
2008. On an underlying basis, and excluding the 
impact of the goodwill impairment recorded in 2008, 
pre-tax profit was US$13.3 billion, 56 per cent 
higher. On a reported basis, profit before tax was 
US$7.1 billion, down 24 per cent, in part due to the 
reversal of fair value accounting gains on our own 
debt.   

That HSBC has reported a pre-tax profit in all 
three years since the onset of the crisis should be a 
source of great confidence to our shareholders, our 
depositors and all of our customers. Our track record 
of delivering results through adversity, and at all 
stages of the economic cycle, remains intact.  

We continued to enhance our financial strength 

during 2009. We strengthened our capital base by 
US$10.2 billion through underlying profit 
generation. This comfortably covers our dividends 
declared, which total US$5.9 billion in respect of 
2009. The directors have announced a fourth interim 
dividend of 10 cents per ordinary share, payable on 5 
May 2010, and we remain one of the leading payers 
of dividends in financial services, declaring 
dividends in respect of the last three years of over 
US$24 billion in total.  

The successful completion of our rights issue in 
April added US$17.8 billion to shareholders’ equity 
and helped to set the tenor for market recovery. Its 
success demonstrated the strong confidence which 
you, our shareholders, have in our future and we are 
profoundly thankful for your support.  

We indicated at the time of the rights issue our 
expectation that, if successful, it would increase our 
tier 1 ratio by around 150 basis points. I am pleased 
to report that our tier 1 ratio increased by some 250 
basis points to 10.8 per cent at 31 December 2009, 
largely as a result of the rights issue and internal 
capital generation. The core tier 1 ratio was 9.4 per 
cent at the same date, increasing by some 240 basis 
points. 

Throughout the crisis, our strategy has remained 

clear: to build on our position as the leading 

 
 
 
 
 
 
international and emerging markets bank. We have 
also never forgotten that it is our responsibility to 
make a real contribution to economic and social 
development, and that our ability to do so is 
fundamental to our success in delivering sustainable 
value to our shareholders.  

Meeting our commitments to the communities 
we serve around the world is not some optional extra 
or by-product of our business – it is part of our 
raison d’ être. In Argentina, which was in the midst 
of the peso crisis ten years ago, we did not abandon 
our customers and have remained committed to the 
market ever since. In 2009, our operations there 
reported their best-ever underlying performance and 
resumed paying cash dividends to the Group in 
January 2010. In mainland China, we are proud of 
our position as the leading international bank, and 
we continued to build our strong rural presence 
during the year. In Indonesia, we nearly doubled our 
network to support the growing financial needs of 
personal and business banking customers, and we 
launched our SME fund in the United Arab Emirates 
in January 2010. These are just a few examples 
which illustrate our commitment to helping people 
prepare for the future, building prosperity and 
security for their families and communities. 

Robust corporate governance and unrivalled 
management experience  

In 2009 we announced that, as Group Chief 
Executive, Michael Geoghegan would take 
responsibility for developing strategy as part of his 
overall responsibilities for the performance of the 
Group’s business. We relocated the principal office 
of the Group Chief Executive to Hong Kong and, on 
1 February 2010, he succeeded Vincent Cheng as 
Chairman of The Hongkong and Shanghai Banking 
Corporation Limited. This underscores our 
commitment to our emerging markets businesses and 
reflects the historic shift now taking place in the 
global economy.  

HSBC’s corporate headquarters remain in the 

UK, where we continue to benefit from being at the 
heart of one of the world’s pre-eminent financial 
centres. From this base, as Chairman, I spend an 
increasing amount of my time engaging with 
policymakers and regulators throughout the world on 
behalf of the Group, on the growing number of 
policy issues which are crucial for the banking 
industry in general and for HSBC in particular. 

At HSBC, we have an extremely strong, diverse 
and engaged Board and the international experience 
and expertise of our management team is something 
which sets us apart. We are committed to delivering 

9 

effective supervision and to compliance with the 
principles set out in the Walker Review in the UK. 
During 2009, we also took further steps to strengthen 
our top management team. Sandy Flockhart was 
appointed Chairman, Personal and Commercial 
Banking, with responsibility for Personal Financial 
Services, Commercial Banking and Insurance, 
HSBC’s Latin American and African businesses, and 
most Group functions. Stuart Gulliver was appointed 
Chairman, Europe, Middle East and Global 
Businesses and assumed responsibility for Private 
Banking, adding to his responsibilities for Global 
Banking and Markets. Douglas Flint assumed 
additional responsibilities for Regulation and 
Compliance in an expanded role as Chief Financial 
Officer, Executive Director, Risk and Regulation. 
Peter Wong was appointed Chief Executive of The 
Hongkong and Shanghai Banking Corporation 
Limited, succeeding Sandy Flockhart. 

I would like to thank Vincent Cheng for his 
tremendous contribution over the past five years as 
Chairman of The Hongkong and Shanghai Banking 
Corporation Limited, and look forward to continuing 
to work with him as a main Board member and 
Chairman of HSBC Bank (China) Company Limited.  

I would also like to say thank you on behalf of 
the Board to three of our directors, José Luis Durán, 
William Fung and Sir Mark Moody-Stuart, who will 
retire by rotation at the 2010 Annual General 
Meeting and will not seek re-election. It has been a 
privilege to work with each of them and all of us on 
the Board are extremely grateful for their counsel 
and support. 

Learning the lessons from the crisis 

In 2009, the G20 set out its clear belief that 
sustainable globalisation and rising prosperity will 
require an open world economy based on market 
principles, effective regulation, and strong global 
institutions. At HSBC, we agree that these principles 
are critical for the common good. It is vital that the 
industry should engage constructively in the debate 
about how this should work in practice and HSBC is 
participating fully in these discussions. In our view, 
the overall objective must be to deliver three 
effective market mechanisms. 

Competitive product provision is fundamental to 
economic and social development. In the recent past, 
attempts to drive ever greater profits from the same 
source resulted in distorted products, lack of 
transparency and over-complexity. The industry 
needs to learn the lessons from this and deliver a 
market which provides financial services that are 
competitive, transparent and responsive to genuine 

H S B C   H O L D I N G S   P L C  

Group Chairman’s Statement (continued) 

Group Chairman’s Statement 

customer needs.  

The market for capital has also suffered from 

clear distortions in recent years. There has been too 
great an emphasis on short-term gains, often 
accompanied by shareholder pressure to increase 
leverage in order to boost returns, and a dangerous 
underpricing of risk. This resulted in unsustainable 
returns, which in some cases proved to be illusory. 
Banks must be appropriately capitalised, sufficiently 
liquid and not overstretched, and getting this right 
will be crucial in delivering the sustainable financial 
system we need for the future. 

Partly because of these problems in other areas 

of the marketplace, the third area requiring urgent 
reform is the market for talent. There is 
understandable public anger in some countries as a 
result of the practices at certain banks and, in 
particular, because of the egregious reward of 
management failure. We have witnessed 
unacceptable distortions – from rewards linked to 
unsustainable or illusory day-one revenues which 
encouraged excessive risk-taking; to multi-year 
guaranteed bonuses with no performance criteria. 
Over the last three years I have spoken publicly 
about my concerns regarding remuneration and I will 
set out our principles at HSBC. 

Rewarding sustainable performance 

First, for any bank to be sustainable it must strike the 
right balance in serving the long-term interests of its 
stakeholders. It must deliver sustainable returns to 
shareholders on their investment; it must maintain 
the capital strength needed to support the customers 
and economies it serves; and it must reward its 
employees appropriately. My own experience is that 
colleagues want to know that their job makes a 
difference and contributes to social and economic 
development; reward is simply not the only 
motivating factor. Nonetheless it is important, and 
companies have a clear responsibility to treat their 
employees appropriately. 

It therefore follows that remuneration must be 
firmly tied to sustainable performance and must not 
reward failure. It should be properly aligned with 
risk which remains on the balance sheet, and subject 
to deferral and to clawback in case performance later 
proves to be unsatisfactory. 

Second, in order to maintain long-term 
competitive advantage, remuneration must be 
market-based. Underpaying ultimately results in a 
company losing some of its best people. HSBC is 
domiciled in the UK but we have around 300,000 
employees in 88 countries and territories. We have to 
think internationally, and remuneration policy is no 

10 

exception. Similarly, if pre-eminent financial centres 
like London are to remain home to firms like HSBC, 
those of us who care for its future must reflect the 
reality of the global marketplace in our thinking and 
approach. 

Third, an independent Remuneration Committee 
should conduct rigorous international benchmarking 
on compensation and consult appropriately on its 
conclusions. These are the principles we have 
followed in determining HSBC’s rewards this year.  

Our executive Directors have a combined 
178 years of service – a track record almost without 
parallel in the industry. I believe there is no better 
management team in banking and it is no 
coincidence that HSBC has remained profitable 
throughout the financial crisis and paid dividends 
when few other banks did. Indeed, for 2009, our total 
dividends to shareholders once again comfortably 
exceed total bonus awards. We have not needed 
taxpayers’ money; on the contrary, HSBC has 
contributed nearly £5 billion in tax to the UK 
economy over the past five years.  

At HSBC, we firmly believe that bonuses are a 
legitimate and proper element of reward providing, 
of course, awards fully satisfy the principles set out 
above. The G20 has set out clear guidance which 
HSBC wholly supports, and we comply with the 
Financial Services Authority’s remuneration code of 
practice. Indeed, our decision to defer 100 per cent 
of executive Director bonuses in respect of 2009 
over three years exceeds these guidelines.  

Proper pay for proper performance includes 
ensuring market-based pay for employees over time. 
The Board expects fixed pay in banking to increase 
as a proportion of total compensation, especially for 
important risk and supervisory functions. This is a 
process we intend to see through at HSBC, and our 
management team is no exception. 

The Board fully appreciates that, in these 
extraordinary times, remuneration is enormously 
sensitive – and particularly so when the absolute 
numbers involved are large by any standards, even if 
they are not in comparison with some other 
companies of HSBC’s standing. Our practice is clear 
and transparent and this year’s executive awards are 
set out in the Directors’ Remuneration Report 
published today. We absolutely believe that the 
decisions we have taken on this year’s remuneration 
awards are right – for all of our stakeholders. 

Building a sustainable financial system for 
the future 

As policymakers and industry participants take the 

 
 
 
 
 
necessary steps to improve the way our markets 
work, there are also some important over-arching 
challenges which we must address.  

It is imperative to strike the right balance 

between strengthening the financial system and 
supporting economic growth. ‘De-risking’ the 
banking system, if taken too far, will throttle 
recovery and drive risk into other, unregulated parts 
of the capital markets. It is in the collective public 
interest to get this balance right. We must not rush to 
implement hastily conceived responses and policy 
must be co-ordinated internationally if we are to 
manage risk better in a truly global industry.  

Policymakers also need to evolve new 
macroeconomic tools which will assist them to 
manage the supply of credit, as well as the cost of 
credit, in the economy. I believe a key element of 
this involves managing bank capital on a 
countercyclical basis which strikes the right balance 
between financial system stability and the prospects 
for economic growth. We cannot deliver a 
sustainable financial system without improving the 
wider framework for macroeconomic management 
too. 

Finally, in the context of a wide-ranging 
discussion on the appropriate size and shape of 
banks, we must recognise that corporate structure 
and liquidity management are at least as important as 
size per se. This debate has sometimes been given 
the unhelpful shorthand ‘too big to fail’, but the 
reality is more complex than the headlines suggest.  

We believe that the financial system needs banks 
which are ‘big enough to cope’ by having a 
diversified business portfolio, helping to reduce risk 
and to generate consistent returns. There has 
likewise not been enough consideration given to the 
need for banks to be ‘broad enough to serve’ those 
global customers who have increasingly diverse 
financial needs. In short, it is undesirable and 
impractical to prescribe some ideal model for a bank. 
The crisis clearly demonstrated that systemic 
importance is not a function of size or business 
focus.  

HSBC has always believed in having a 

transparent structure based on separately capitalised 
subsidiaries, takes a conservative approach to 
liquidity management, and has built a business with 
the scale to provide broad, diversified services to its 
global customers. While the detail and timing of 
regulatory change remain uncertain, we are 
confident that our focus on these fundamentals 
positions us strongly and competitively to respond to 
the challenges ahead. 

S K Green, Group Chairman 
1 March 2010 

11 

 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review 

Principal activities / Strategic direction / Challenges and uncertainties  

Principal activities 

HSBC is one of the largest banking and financial 
services organisations in the world, with a market 
capitalisation of US$199 billion at 31 December 
2009. 

Through its subsidiaries and associates, HSBC 

provides a comprehensive range of banking and 
related financial services. Headquartered in London, 
HSBC operates through long-established businesses 
and has an international network of some 8,000 
properties in 88 countries and territories in six 
geographical regions: Europe; Hong Kong; Rest 
of Asia-Pacific; the Middle East; North America and 
Latin America. Previously, the Middle East was 
reported as part of Rest of Asia-Pacific. Within these 
regions, a comprehensive range of financial services 
is offered to personal, commercial, corporate, 
institutional, investment and private banking clients. 
Services are delivered primarily by domestic banks, 
typically with large retail deposit bases, and by 
consumer finance operations.  

Taken together, the five largest customers of 
HSBC do not account for more than one per cent of 
HSBC’s income. 

The Group has contractual and other 

arrangements with numerous third parties in support 
of its business activities. None of the arrangements is 
individually considered to be essential to the 
business of the Group. 

There were no significant acquisitions during 
the year (for details of acquisitions see page 444).  

Strategic direction 

HSBC’s strategic direction reflects its position as 
‘The world’s local bank’, combining the largest 
global emerging markets banking business and a 
uniquely cosmopolitan customer base with an 
extensive international network and substantial 
financial strength. 

The Group’s strategy is aligned with the key 
trends which are shaping the global economy. In 
particular, HSBC recognises that, over the long term, 
developing markets are growing faster than the 
mature economies, world trade is expanding at a 
greater rate than gross domestic product and life 
expectancy is lengthening virtually everywhere. 
HSBC’s strategy is focused on delivering superior 
growth and earnings over time by building on the 
Group’s heritage and skills. Its origins in trade in 
Asia have had a considerable influence over the 
development of the Group and, as a consequence, 
HSBC has an established and longstanding presence 
in many countries. The combination of local 

12 

knowledge and international breadth is supported by 
a substantial financial capability founded on balance 
sheet strength, largely attributable to the scale of the 
Group’s retail deposit bases. 

HSBC is, therefore, continuing to direct 

incremental investment primarily to the faster 
growing markets and, in the more developed 
markets, is focusing on businesses and customer 
segments which have international connectivity. A 
policy of maintaining HSBC’s capital strength and 
strong liquidity position remains complementary to 
these activities and is the foundation of decisions 
about the pace and direction of investment. 

The Group has identified three main business 
models for its customer groups and global businesses 
that embody HSBC’s areas of natural advantage:  

• 

• 

• 

businesses with international customers for 
whom connections with developing markets are 
crucial – Global Banking and Markets, Private 
Banking, the large business segment of 
Commercial Banking and the mass affluent 
segment of Personal Financial Services;  

businesses with local customers where service 
efficiencies can be enhanced through global 
scale – the small business segment of 
Commercial Banking and the mass market 
segment of Personal Financial Services; and  

products where global scale is possible by 
applying the Group’s efficiency, expertise and 
brand – product platforms such as global 
transaction banking. 

The means of executing the strategy and making 

greater use of the linkages within the Group are 
clear:  

• 

• 

the HSBC brand and global networks will be 
leveraged to reach new customers and offer 
further services to existing clients;  

efficiency will be enhanced by taking full 
advantage of local, regional and global 
economies of scale, in particular by adopting 
a common systems architecture wherever 
possible; and  

•  objectives and incentives will be aligned to 
motivate and reward staff for being fully 
engaged in delivering the strategy. 

Challenges and uncertainties 

Current economic and market conditions 
may adversely affect HSBC’s results 

HSBC’s earnings are affected by global and local 
economic and market conditions. The dislocation in 

 
 
 
 
 
financial markets which began in August 2007 put 
financial institutions under considerable pressure. 
Market turbulence was accompanied by recessionary 
conditions in developed economies and a slowdown 
in emerging countries, with serious adverse 
consequences for asset values, employment, 
consumer confidence and levels of economic 
activity. The global economy entered the most severe 
downturn for 80 years in 2008. 

Governments and central banks took concerted 

action to make substantial funds and deposit 
guarantees available to boost liquidity and 
confidence in their financial systems, stimulate 
lending and support institutions which were judged 
to be at risk of failing. In addition, governments 
extended fiscal stimulus programmes and central 
banks reduced interest rates. As a consequence, 
conditions eased in 2009 and most leading 
developed economies began to emerge from 
recession, although the pace and depth of recovery 
was uneven across economies and asset markets. 
The financial services industry continued to face 
an unusually high degree of uncertainty. 

Despite some evidence of stabilisation in 

housing market conditions during 2009, the dramatic 
declines of the previous two years, particularly in the 
US and the UK, continued to affect adversely the 
credit performance of real estate-related exposures. 
Higher unemployment undermined consumer 
confidence and this, coupled with the deterioration in 
house prices, led to lower spending which weakened 
economies. This resulted in significant write-downs 
of related asset values by financial institutions, 
including HSBC. These write-downs, both of direct 
lending exposures and of asset-backed securities, 
caused many financial institutions to seek additional 
capital, to reduce or eliminate dividends, to merge 
with larger and stronger competitors and, in some 
cases, to fail. 

Economic conditions remain fragile, and the risk 

exists that major economies may suffer a ‘double 
dip’ recession in which the improvements seen in a 
number of important markets reverse. This could 
have an adverse effect on HSBC’s operating results. 
In particular, the Group may face the following 
challenges in connection with these events: 
•  HSBC’s ability to assess the creditworthiness 
of its customers or to estimate the values of its 
assets may be impaired if the models and 
techniques it uses become less accurate in their 
predictions of future behaviour, valuations or 
estimates. The process HSBC uses to estimate 
losses inherent in its credit exposure or assess 
the value of certain assets requires difficult, 

13 

subjective and complex judgements. These 
include forecasts of economic conditions and 
how predicted economic scenarios may impair 
the ability of HSBC’s borrowers to repay their 
loans or affect the value of assets. As a 
consequence, this process may be less capable 
of making accurate estimates which, in turn, 
may undermine the reliability of the process; 

• 

• 

the demand for borrowing from creditworthy 
customers may diminish should economic 
activity slow; 

a prolonged period of low interest rates will 
constrain net interest income earned by HSBC 
on its excess deposits; 

•  HSBC’s ability to borrow from other financial 
institutions or to engage in funding transactions 
on favourable terms, or at all, could be 
adversely affected by any renewed disruption 
in the capital markets or deteriorating investor 
sentiment; 

•  market developments may continue to depress 
consumer confidence and may cause further 
declines in credit card usage and adverse 
changes in payment patterns, leading to 
increases in delinquencies and default rates, 
write-offs and loan impairment charges beyond 
HSBC’s expectations; 

• 

loan impairment allowances and write-offs 
would be likely to rise in the event of a ‘double 
dip’ recession as consumer confidence 
weakened and business failures increased; 
•  HSBC expects to face increased regulation and 
supervision of the financial services industry, 
following new proposed regulatory measures in 
countries in which it operates; 

• 

• 

trade and capital flows may contract as a result 
of protectionist measures being introduced in 
certain markets; and 

increased government ownership and 
control over financial institutions and further 
consolidation in the financial industry which 
could significantly alter the competitive 
landscape. 

As a global financial institution, HSBC 
is exposed to these developments across all its 
businesses, both directly and through their impact 
on its customers and clients. Local variations exist, 
however, reflecting regional circumstances and 
presenting challenges to HSBC which are specific 
to those areas. HSBC’s strong balance sheet and 
capital position, its roots in emerging markets and  

H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Challenges and uncertainties 

its links with the developed world provide it with the 
platform to continue to grow, taking opportunities to 
expand its operations in existing markets and 
connect local customers internationally. 

Europe 

In the UK, the contraction in economic output 
appears to have ceased with the country emerging 
slowly from recession in the last quarter of 2009. 
However, economic indicators remain weak and 
the risk of the country slipping back into recession 
in 2010 remains, thus delaying the recovery. 
Government measures to tackle the record levels 
of national debt, including taxation increases and 
public spending cuts, are also likely to result in a 
slower recovery than from other recessions. Political 
involvement in the regulatory environment and the 
major financial institutions in which the state has a 
direct financial interest will continue. Government 
demands for increased credit to support the 
economic recovery coupled with regulatory actions 
to diminish the banking sector’s reliance on short-
term wholesale funding will increase competition for 
deposits, narrowing margins. The combination of 
slow economic recovery, government intervention 
and increased competition for deposits will maintain 
pressure on profitability within HSBC’s retail 
business model. Credit quality is expected to 
improve in some sectors, however, as the economy 
returns to growth but could suffer a reversal should 
there be any further increase in unemployment in 
2010. 

In France, following government stimulus 
measures, the economy has started recovering with 
gross domestic product (‘GDP’) growing slightly 
from the second quarter of 2009 and the number of 
companies in default stabilising. Although 
unemployment is rising and there are concerns about 
the public deficit, household consumption remains 
robust and continues to drive the economy. HSBC’s 
retail business model depends on banking fees and 
a consolidation of the recovery observed in the 
financial markets in 2009 will help sustain 
profitability. Credit quality is expected to remain 
stable for personal customers due to the quality of 
the client base, though the outlook for commercial 
credit remains less certain. 

Outside the UK and France, conditions are 
likely to remain difficult in some of the countries in 
which HSBC currently operates in Europe and 
volatility is expected to continue, in particular as 
markets focus on potential sovereign credit 
deterioration. 

14 

Hong Kong and Rest of Asia-Pacific 

In Asia-Pacific, Hong Kong remains HSBC’s key 
market, and through the financial crisis has 
continued to generate relatively high returns on 
capital. HSBC will invest to maintain its competitive 
position in Hong Kong while continuing to support 
its growing franchises in other markets in the region. 
The slowdown in commercial activity, which 
precipitated the coordinated government stimulus 
packages, affected fee-based businesses, and 
continuing low interest rates have left deposit 
spreads compressed. However, HSBC is now seeing 
more lending demand as regional economies emerge 
from recession and equity markets and cross-border 
trade flows improve. HSBC attracted higher deposits 
in 2009 despite intensified competition for liquidity, 
and this added to the challenges of finding 
opportunities to deploy the deposits where credit 
demand remained muted. A recent increase in 
lending has started to ease some of these pressures. 
Emerging markets in Asia-Pacific currently offer the 
brightest prospects, with GDP growth in mainland 
China and India, in particular, expected to be strong 
in 2010.  

As the world’s fastest growing region, Asia is 
expected to drive incremental growth in the global 
recovery. Inflation triggered by rising output prices 
and increased demand remains a concern which has 
prompted regulatory interventions in the form of 
‘cooling measures’ to manage asset growth and 
prevent, as far as possible, asset bubbles emerging. 
Mainland China has been prominent in taking a lead 
in this area. HSBC’s strong liquidity position in the 
region remains key to the Group’s ability to expand 
as well as increase margins when interest rates begin 
to rise again, the timing of which remains uncertain. 
Regional markets are likely to remain competitive 
due to the growing presence of large domestic and 
regional banks, for example, the mainland Chinese 
banks in Hong Kong.  

Middle East 

After a very difficult year, there are signs that the 
conditions for a recovery in Middle East economic 
activity have begun to emerge. Assuming an average 
oil price in excess of US$70 a barrel, public finances 
in the key oil producing states such as Saudi Arabia, 
Qatar and the United Arab Emirates (‘UAE’) should 
improve, allowing governments to maintain and 
even accelerate fiscal stimulus programmes. 

Investment spending is also likely to pick up 

after last year’s slowdown, although ongoing 
difficulty accessing funding will impede the pace of 
capital spending growth for the public and private 

 
 
 
 
 
sector alike. Tight financing conditions as well as a 
sharp fall in asset prices in some parts of the region 
will also weigh on an expected increase in private 
consumption levels.  

Provided the external environment continues to 
strengthen, regional non-commodity exporters such 
as Egypt should see the recent downturn in demand 
for tourism and trade services slowly reverse, 
offering additional support for growth.  

With most regional economies basing their 
monetary regimes around a US dollar-peg, interest 
rates are expected to remain at historically low levels 
across much of the region in 2010. Coupled with 
growth in government spending and gains in global 
commodity prices, this may result in a rise in 
inflation. After the sharp economic downturn of 
2009, however, the increase in price pressure is 
unlikely to be pronounced. 

North America 

In 2009, the economic backdrop in the US continued 
to be characterised by tight credit conditions, 
reduced economic growth and a weak housing 
market. Against this, market confidence began to 
increase, beginning in the second quarter of the year, 
stemming largely from government initiatives to 
restore faith in the capital markets, and the benefits 
to borrowers of the prolonged period of low Federal 
funds rates. The latter put pressure on spreads earned 
on HSBC’s deposit base, however. As the disruption 
to financial markets eased, evidence emerged of 
contracting credit spreads and improved liquidity 
during 2009, beginning in the second quarter of the 
year, enabling many companies to issue debt and 
raise new capital.  

The reduction in uncertainty helped capital 
markets to recover and stock markets to rise. Signs 
of stabilisation in house prices, most notably in the 
lower price ranges, began to emerge in the third 
quarter of the year. An improvement in 
unemployment and a sustained recovery in the 
housing market continue to remain critical to 
consumer confidence and a broader US economic 
recovery. Although consumer confidence has 
improved, it remains depressed on a historical basis, 
driven by declines in household income and wealth 
and the job market remaining difficult. It is likely 
that these conditions will continue to constrain the 
Group’s results into 2010, although the degree to 
which this happens remains uncertain.  

On 14 January 2010, the US Administration 
announced its intention to propose a Financial Crisis 
Responsibility Fee to be assessed against financial 
institutions with more than US$50 billion on 

15 

consolidated assets for at least 10 years. It is not 
possible to assess the financial impact of this 
proposal, however, until final legislation has been 
enacted.  

Latin America 

Economic activity in Latin America was affected by 
the global economic recession in 2009. The region’s 
weighted average GDP is expected to fall by 2.7 per 
cent in the year, though growth may resume in 2010 
given the outlook for world trade and a rebound in 
economic activity. Unemployment rates in the region 
rose in 2009 and it is probable that this trend will 
continue, albeit at a slower pace as economies begin 
to recover. Inflation fell due to falling commodity 
prices and lower demand. These effects will begin to 
reverse in 2010 and consequently inflation may rise. 

HSBC is positioning itself to grow in select 
customer markets, though challenges remain to 
expanding business volumes. Margin pressures are 
expected to continue throughout the region due to 
fierce competition for prime customers and lower 
interest rates than the historical averages. Any 
further reduction in GDP and increase in 
unemployment will negatively affect business 
activity, compounded by uncertainty surrounding 
presidential elections in Costa Rica, Colombia and 
Brazil in 2010 and in Peru and Argentina in 2011. 

Liquidity and funding risks are inherent in 
HSBC’s business 

HSBC’s business model is founded upon having 
ready access to financial resources whenever 
required to meet its obligations and grow its 
business. To this end, HSBC entities seek to 
maintain a diversified and stable funding base 
comprising core retail and corporate customer 
deposits and institutional balances, and certain 
entities augment this with modest amounts of 
long-term wholesale funding. In addition, HSBC 
holds portfolios of highly liquid assets diversified 
by currency and maturity to enable it to respond to 
unusual liquidity requirements.  

Where markets become illiquid, the value at 
which financial instruments can be realised is highly 
uncertain, and although processes are available to 
estimate fair values, they require substantial 
elements of judgement, assumptions and estimates 
(which may change over time). The risk of 
illiquidity, therefore, may reduce capital resources as 
valuations decline. Actions or the threat of actions by 
third parties and independent market participants, 
such as rating agency downgrades of instruments to 
which HSBC has exposure, can result in reduced 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Challenges and uncertainties 

liquidity and valuations of those instruments. The 
liquidity of those HSBC entities that utilise 
long-term wholesale markets could be constrained 
by an inability to access them due to a variety of 
unforeseen market dislocations or interruptions. 
Rating agencies which determine HSBC’s credit 
ratings and thereby influence the Group’s cost of 
funds, take into consideration the effectiveness of 
HSBC’s liquidity risk management framework.  

The market conditions that the financial services 

industry experienced during the height of the crisis 
were reflected in decreased liquidity, reduced 
availability of long-term wholesale market funding, 
pressure on capital and extreme price volatility 
across a wide range of asset classes. Illiquidity 
prevented the realisation of some asset positions and 
constrained risk distribution in ongoing banking 
activities. The market conditions also highlighted the 
significant benefits of a diversified core deposit base, 
leading to increased competition for such deposits 
and the greater risk of deposit migration between 
competitors.  

HSBC’s Global Banking and Markets business 
operates in many markets affected by illiquidity and 
is subject to the threat of extreme price volatility, 
either directly or indirectly, through exposures to 
securities, loans, derivatives and other commitments. 
At the height of the financial crisis, HSBC made 
substantial write-downs and recognised impairments 
on illiquid legacy credit and structured credit 
positions. Although during 2009 there was some 
moderation in market conditions, it is difficult to 
predict if this trend will continue and, if conditions 
worsen, which of HSBC’s markets, products and 
other businesses will be affected. Any repeat of these 
factors could have an adverse effect on the Group’s 
results. 

Reform of the regulatory environment 
presents risks to HSBC 

There are potential strategic and structural risks to 
the organisation, nature and scope of the Group’s 
business activities and opportunities posed by many 
of the proposals for regulatory reform being debated 
both internationally and domestically in response to 
the recent financial crisis. A consensus has emerged 
among the G-20 nations that institutions that would 
pose a systemic risk if they were to fail should be 
subject to enhanced regulation in markets in which 
they have a substantial presence. HSBC is likely to 
be considered a systemically significant institution in 
its key markets. The Basel Committee on Banking 
Supervision (‘The Committee’) has issued a 
comprehensive reform package to address the 
lessons of the crisis which includes proposals on 

16 

strengthening global capital and liquidity regulations 
and the resolution of systemically significant cross-
border banks. The Committee’s paper entitled 
‘Strengthening the Resilience of the Banking Sector’ 
proposes changes to both the composition of capital 
and the risk coverage of the capital framework, as 
well as the introduction of a leverage ratio and 
measures to promote the build up of capital buffers. 
The stated intention of these proposals is to promote 
a more resilient banking sector, to improve the 
banking sector’s ability to absorb shocks, to 
improve risk management and to strengthen bank 
transparency and disclosure. The proposals 
on liquidity aim to elevate the resilience of 
internationally active banks to liquidity stresses, as 
well as increasing international harmonisation of 
liquidity risk supervision. A study of the impact of 
all these proposals on individual banks, and the 
financial services industry as a whole, is taking 
place in the first half of 2010 in parallel with a 
consultation process. The Committee is then seeking 
to agree proposals by the end of 2010 for 
implementation by the end of 2012. 

At the same time, the European Commission, 

the UK Tripartite Authorities (HM Treasury, the 
Bank of England and the Financial Services 
Authority (‘FSA’)), the US Government and others 
have made a number of proposals for adjustments in 
their regulatory regimes which could affect entities 
in the HSBC Group. HSBC is engaged actively in 
discussions with its regulators, both directly and 
through industry bodies, on the appropriate regime to 
be applied to various activities and entities, taking 
into account the interaction of global and local 
regulations. The precise nature, extent, form and 
timing of any regulatory changes, as well as the 
degree to which there will be effective consultation 
among the various jurisdictions involved, are highly 
uncertain and thus it is not possible to determine or 
estimate the likely actual impact on the Group’s 
business and activities. Major areas where reform is 
being actively discussed, all of which could affect 
HSBC’s business and activities, are possible capital 
surcharges for systemically important banks, greater 
emphasis on standalone national subsidiaries, 
reduced interconnectedness within the system, 
changes to capital regulations affecting both capital 
and capital requirements, changes in compensation 
practices, restrictions on certain types of financial 
products, and greater separation of retail and 
wholesale activities.  

HSBC Bank, like all authorised institutions in 
the UK, is subject to a ‘Special Resolutions Regime’ 
under the Banking Act 2009 which gives wide 
powers in respect of UK banks and their parent 

 
 
 
 
 
companies to HM Treasury, the Bank of England 
and the FSA in circumstances where any such UK 
bank has encountered or is likely to encounter 
financial difficulties. 

HSBC is subject to political and economic 
risks in the countries in which it operates 

HSBC operates through an international network 
of subsidiaries and affiliates in 88 countries and 
territories around the world. Its results are, therefore, 
subject to the risk of loss from unfavourable political 
developments, currency fluctuations, social 
instability and changes in government policies on 
such matters as expropriation, authorisations, 
international ownership, interest-rate caps, limits 
on dividend flows and tax in the jurisdictions in 
which it operates. These factors may also negatively 
affect revenues from the trading of securities and 
investment in securities, and credit quality in lending 
portfolios. The ability of HSBC’s subsidiaries and 
affiliates to pay dividends could be restricted by 
changes in official banking measures, exchange 
controls and other requirements. HSBC prepares its 
accounts in US dollars, but because a substantial 
portion of its assets, liabilities, assets under 
management, revenues and expenses are 
denominated in other currencies, changes in foreign 
exchange rates have an effect on its reported income, 
cash flows and shareholders’ equity.  

HSBC has significant exposure to 
counterparty risk both within the financial 
sector and to other risk concentrations 

HSBC has exposure to virtually all major industries 
and counterparties, and it routinely executes 
transactions with counterparties in financial services, 
including brokers and dealers, commercial banks, 
investment banks, mutual and hedge funds, and other 
institutional clients. Many of these transactions 
expose HSBC to credit risk in the event of default by 
its counterparty or client. HSBC’s ability to engage 
in routine transactions to fund its operations and 
manage its risks could be adversely affected by the 
actions and commercial soundness of other financial 
services institutions. Financial institutions are 
necessarily interdependent because of trading, 
clearing, counterparty or other relationships. As a 
consequence, a default by, or decline in market 
confidence in, individual institutions, or anxiety 
about the financial services industry generally, can 
lead to further individual and/or systemic 
difficulties, defaults and losses. Where counterparty 
risk has been mitigated by taking collateral, HSBC’s 
credit risk may remain high if the collateral it holds 
cannot be realised or has to be liquidated at prices 

17 

which are insufficient to recover the full amount of 
its loan or derivative exposure.  

HSBC operates in a highly competitive 
environment, and competition could 
intensify as a result of current global market 
conditions and possible changes thereto 

The financial crisis has begun to re-shape the 
banking landscape globally and those institutions 
which have emerged the strongest have reinforced 
both the importance of a core retail and commercial 
deposit funding base and strong capitalisation. 

At the height of the crisis, financial institutions 
requiring support from governments in a variety of 
ways were characterised broadly as being dependent 
on short-term wholesale funding which failed to roll 
over due to market concerns about the quality of the 
assets being funded. As a consequence, financial 
firms have sought to reduce the proportion of their 
balance sheets funded in the wholesale markets. As 
a result, competition for retail deposits and tighter 
balance sheet control have resulted in re-pricing of 
loans and advances. Although the financial 
industry’s renewed focus on building retail deposit 
bases has resulted in greater price competition in 
terms of interest rates offered, the strength of 
HSBC’s brand and its longstanding conservative 
balance sheet structure and its relationship-based 
approach have enabled the Group to increase 
deposits in the current environment. 

Further consolidation is expected to take place 

through portfolio disposals, the sale of banks and 
financial institutions weakened by the crisis, or the 
consolidation of smaller institutions which lack the 
scale to compete in a world of higher capital and 
liquidity requirements. 

In addition, the crisis has reinforced a global 

economic shift towards emerging markets. It is 
now expected that much of the growth in financial 
services will be in emerging markets as their 
economies continue to grow and the relative 
penetration of banking activities increases.  

HSBC is subject to legal and compliance 
risks, which could have an adverse effect 
on the Group 

Legal and compliance risks arise from a variety of 
sources with the potential to cause harm to HSBC 
and its ability to operate. These issues require the 
Group to deal appropriately with potential conflicts 
of interest; regulatory requirements; ethical issues; 
anti-money laundering laws and regulations; privacy 
laws; information security policies; sales and trading

H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Challenges and uncertainties / KPIs  

practices; and the conduct of companies with which 
it is associated. Failure to address these issues 
appropriately may give rise to additional legal and 
compliance risk to HSBC, with an increase in the 
number of litigation claims and the amount of 
damages asserted against HSBC, or subject HSBC to 
regulatory enforcement actions, fines or penalties or 
reputational damage. 

Operational risks are inherent in HSBC’s 
business 

HSBC is exposed to many types of operational risk, 
including fraudulent and other criminal activities 
(both internal and external), breakdowns in 
processes or procedures and systems failure or 
non availability. HSBC is also subject to the risk of 
disruption of its business arising from events that are 
wholly or partially beyond its control (for example 
natural disasters, acts of terrorism, epidemics and 
transport or utility failures) which may give rise to 
losses in service to customers and/or economic loss 
to HSBC. All of these risks are also applicable where 
HSBC relies on outside suppliers or vendors to 
provide services to it and its customers. 

The reliability and security of HSBC’s 
information and technology infrastructure and its 
customer databases are crucial to maintaining the 
service availability of banking applications and 
processes and to protecting the HSBC brand. Critical 
system failure, any prolonged loss of service 
availability or any material breach of data security, 
particularly involving confidential customer data, 
could cause serious damage to the Group’s ability to 
service its clients, could breach regulations under 
which HSBC operates and could cause long-term 
damage to its business and brand. 

HSBC is subject to tax-related risks in the 
countries in which it operates, which could 
have an adverse effect on its operating 
results  

HSBC is subject to the substance and interpretation 
of tax laws in all countries in which it operates. Tax 
risk is the risk associated with changes in tax law or 
the interpretation of tax law. It also includes the risk 
of changes in tax rates and the risk of consequences 
arising from failure to comply with procedures 
required by tax authorities. Failure to manage tax 
risks could lead to increased tax charges, including 
financial or operating penalties. 

Key performance indicators 

The Board of Directors and the Group Management 
Board monitor HSBC’s progress against its strategic 
objectives. Progress is assessed by comparison with 
the Group’s strategy, its operating plan targets and its 
historical performance using both financial and 
non-financial measures.  

As a prerequisite for the vesting of Performance 

Shares, the Remuneration Committee must satisfy 
itself that HSBC Holdings’ financial performance 
has shown a sustained improvement in the period 
since the award date. In determining this, the 
Remuneration Committee will take account of all 
relevant factors but, in particular, will compare 
HSBC’s financial key performance indicators 
(‘KPI’s) with the equivalent measures within the 
total shareholder return (‘TSR’) comparator group. 

Financial KPIs 

In assessing progress in delivering the Group’s 
strategy and monitoring HSBC’s performance, 
management reviews the financial KPIs described 
below. These KPIs are complemented by a range of 
secondary benchmarks which are relevant to 
reviewing performance against plan and at the 
business level. 

HSBC has published a number of key targets 
against which performance is measured. Financial 
targets have been set as follows: a return on average 
total shareholders’ equity over the medium term of 
between 15 per cent and 19 per cent; the cost 
efficiency ratio to be between 48 per cent and 52 per 
cent; and HSBC’s TSR to be in the top half of that 
achieved by the comparator group. The cost 
efficiency ratio has been set as a range within which 
the business is expected to remain in order to 
accommodate both returns to stakeholders and the 
need for continued investment in support of future 
business growth.  

In the light of market conditions and proposed 

changes to capital requirements currently being 
considered by various governmental and regulatory 
bodies, HSBC believes return on average total 
shareholders’ equity over the medium term is more 
likely to be around the lower end of the target range. 
Once regulatory proposals are in definitive form 
HSBC intends to publish a revised target range. 

18 

 
 
 
 
 
 
Financial KPIs – trend analysis 

Revenue growth1 ....................................................................    
Revenue mix2 

Net interest income  ...........................................................    
Net fee income  ..................................................................    
Other income3 ....................................................................    

Cost efficiency4  

– reported ...........................................................................    
– excluding goodwill impairment  .....................................    
Credit performance as measured by risk adjusted margin5 ...    
Return on average invested capital6  ......................................    
Return on average total shareholders’ equity7........................    
Dividends per share growth8 ..................................................    

2009     
%     

(19.0)    

61.5    
26.7    
11.8    

52.0     
52.0     
3.5     
4.1     
5.1     
(46.9)    

Basic earnings per ordinary share9 

– reported ...........................................................................    
– excluding goodwill impairment  .....................................    

0.34     
0.34     

0.41     
1.19     

US$     

US$     

2008     
%     

2007     
%     

2006     
%     

3.4     

20.8     

13.4     

52.1    
24.5    
23.4    

60.1     
47.2     
4.8     
4.0     
4.7     
(28.9)    

47.8     
27.9     
24.3     

49.4     
49.4     
6.0     
15.3     
15.9     
11.1     

US$     

1.44     
1.44     

52.8     
26.3     
20.9     

51.3     
51.3     
6.3     
14.9     
15.7     
11.0     

US$     

1.22     
1.22     

2005 
% 

12.2 

54.4
25.1
20.5

51.2 
51.2 
6.3 
15.9 
16.8 
10.6 

US$ 

1.18 
1.18 

For footnotes, see page 149. 

Total shareholder return 
HSBC TSR ..................  
Benchmarks: 

– FTSE 100 .............  
– MSCI World  ........  
– MSCI Banks  ........  

  Over      Over     Over 
   5 years 
  1 year      3 years 

128.3     

103.6 

120.6 

127.3     
116.7     
125.2     

98.0 
103.6 
70.6 

135.4 
134.9 
92.3 

Revenue growth provides an important guide 

to the Group’s success in generating business. 
In 2009, total revenue declined by 19 per cent to 
US$66.2 billion. On an underlying basis, revenue 
grew by 8 per cent, reflecting the resilience of 
HSBC’s income generating capabilities in these 
difficult economic circumstances.  

Revenue mix represents the relative distribution 

of revenue streams between net interest income, 
net fee income and other revenue. It is used to 
understand how changing economic factors affect 
the Group, to highlight dependence on balance sheet 
utilisation for income generation and to indicate 
success in cross-selling fee-based services to 
customers with deposit and loan facilities. This 
understanding assists management in making 
business investment decisions. 

Cost efficiency is a relative measure that 

indicates the consumption of resources in generating 
revenue. Management uses this to assess the success 
of technology utilisation and, more generally, the 
productivity of the Group’s distribution platforms 
and sales forces.  

Credit performance as measured by risk-
adjusted margin is an important gauge for assessing 
whether credit is correctly priced so that the returns 
available after recognising impairment charges meet 
the Group’s required return parameters.  

19 

Return on average invested capital measures 

the return on the capital investment made in the 
business, enabling management to benchmark HSBC 
against competitors.  

Return on average total shareholders’ equity 

measures the return on average shareholders’ 
investment in the business. This enables 
management to benchmark Group performance 
against competitors and its own targets. In 2009, the 
ratio was 5.1 per cent or 0.4 percentage points higher 
than in 2008.  

HSBC aims to deliver sustained dividend per 
share growth for its shareholders. The total dividend 
for 2009, based on the year to which the dividends 
relate (rather than when they were paid), amounts to 
US$0.34 per ordinary share, a reduction of 
47 per cent on 2008. 

Basic earnings per share (‘EPS’) is a ratio that 

shows the level of earnings generated per ordinary 
share. EPS is one of two KPIs used in rewarding 
employees and is discussed in more detail in the 
Directors’ Remuneration Report on page 334. EPS 
for 2009 was US$0.34, a decline of 17 per cent on 
2008.  

Total shareholder return is used as a method 

of assessing the overall return to shareholders on 
their investment in HSBC, and is defined as the 
growth in share value and declared dividend income 
during the relevant period. TSR is a key performance 
measure in rewarding employees. In calculating 
TSR, dividend income is assumed to be invested in 
the underlying shares. The TSR benchmark is an 
index set at 100 and measured over one, three and 
five years for the purpose of comparison with the 
performance of a group of competitor banks which 

 
 
 
 
 
   
   
   
   
 
   
   
   
   
 
 
 
   
   
   
   
 
   
   
   
   
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued)  

KPIs / Reconciliation of reported and underlying profit before tax 

an overall score for each market on a 100-point 
scale, which is then benchmarked against HSBC’s 
main competitors. The scores from each market are 
then weighted according to the risk-adjusted 
revenues in that market to obtain the overall Group 
score.  

In 2009, Personal Financial Services’ customers 
judged HSBC’s brand to be 6 points stronger than its 
competitors, up from 4 points in 2008 and above the 
target. Business Banking customers also judged the 
brand to be 6 points higher than HSBC’s 
competitors, the same as in 2008. 

Customer recommendation 

Customer recommendation is an important driver of 
business growth for HSBC. HSBC uses a consistent 
measure of customer recommendation around the 
world to continue to improve the services provided 
by the Group to customers of Personal Financial 
Services and Business Banking. This measurement is 
carried out by accredited independent third-party 
organisations and the resulting recommendation 
scores are benchmarked against competitors. A 
100 point scale is used to measure the score. 

The 2009 customer recommendation score for 

Personal Financial Services increased from +1 to +2 
compared with a target of +3.  

Business Banking customer recommendation 
was also +2 points ahead of HSBC’s competitors but 
below the target of +4. 

IT performance and systems reliability 

HSBC tracks two key measures as indicators of IT 
performance; namely, the number of customer 
transactions processed and the reliability and 
resilience of systems measured in terms of service 
availability targets. 

Number of customer transactions processed 

The number of customer transactions processed 
reflects the dependency on IT of the delivery 
channels that customers use to interact with HSBC. 
Monitoring the volumes by channel enables the 
Group to allocate resources appropriately. Despite 
a fall in total volumes, the transition of customer 
transactions from labour intensive channels 
(branch/call centre) to automated channels (credit 
card, internet, self-service and other e-channels) 
continued in 2009. The following chart shows the 
2005 to 2009 volumes per delivery channel: 

reflect HSBC’s range and breadth of activities. As 
the comparator group includes companies listed on 
overseas markets, a common currency is used to 
ensure that TSR is measured on a consistent basis. 
The TSR levels at the end of 2009 were 128.3, 103.6 
and 120.6 over one, three and five years respectively. 
HSBC’s performance did not meet the target of 
being in the top half of the comparator group over 
any of the required time periods.  

Management believes that financial KPIs must 

remain relevant to the business so they may be 
changed over time to reflect changes in the Group’s 
composition and the strategies employed. 

Non-financial KPIs 

HSBC has chosen four non-financial KPIs which 
are important to the future success of the Group 
in delivering its strategic objectives. These 
non-financial KPIs are reported within HSBC 
on a local basis. 

Employee engagement 

Employee engagement is a measure of employees’ 
emotional and rational attachment to HSBC. It is 
critical to the long-term success of the Group and, as 
such, an employee engagement target was included 
in the 2009 objectives for Group executives (see 
Directors’ Remuneration Report, page 334). 

In 2009, HSBC conducted the third Global 
People Survey of its workforce worldwide. The 2009 
participation rate of 91 per cent was one of the 
highest in the industry. 

The Group’s employee engagement score rose 
from 67 per cent in 2008 to 71 per cent in 2009. In 
achieving 71 per cent, HSBC exceeded its target for 
2009 of 69 per cent and the external global and 
sector averages. HSBC aspires to progressively 
improve its engagement score to best in class levels 
by 2011. 

The 2009 survey covered 14 aspects. Employees 
rated HSBC above the external global average across 
all aspects. 

Brand perception 

In order to manage the HSBC brand most 
effectively, the Group tracks brand health among 
Personal Financial Services and Business Banking 
customers in each of HSBC’s major markets. The 
survey is conducted on a consistent basis by 
accredited independent third-party organisations. 
A weighted scorecard of brand measures produces  

20 

 
 
 
 
 
Number of customer transactions (millions) 

2,500

2,000

1,500

1,000

500

0

Branch/Call 

Centre-Agent

Credit 

card

Internet

Self Serv ice 

Other 

Others 

Terminal

e-Channels

(pay ment,

clearing, etc)

2005

2006

2007

2008

2009

Percentage of IT services meeting or exceeding 
targets 

HSBC’s IT function establishes with its end-users 
service levels for systems performance, such as 
systems running 99.9 per cent of the time or credit 
card authorisations within two seconds, and monitors 
the achievement of each of these commitments. The 
following chart shows the percentage of IT services 
meeting or exceeding the agreed service targets by 
region. All regions continue to show sustained 
improvement over the period. 

Percentage of IT services meeting or exceeding 
targets 

100%

99%

98%

97%

96%

95%

94%

93%

92%

91%

90%

Asia-Pacific

Europe

Latin America

North America

IT Overall

2007

2008

2009

Reconciliation of reported and 
underlying profit before tax 

HSBC measures its performance internally on a 
like-for-like basis by eliminating the effects of 
foreign currency translation differences; acquisitions 
and disposals of subsidiaries and businesses; fair 
value movements on own debt attributable to credit 
spread where the net result of such movements will 
be zero upon maturity of the debt; and, in 2007, gains 
from the dilution of the Group’s interests in associates, 
all of which distort year-on-year comparisons. HSBC 
refers to this as its underlying performance. 

Reported results include the effects of the above 
items. They are excluded when monitoring progress 
against operating plans and past results because 

21 

management believes that the underlying basis 
more accurately reflects operating performance. 

Constant currency 

Constant currency comparatives for 2008 and 
2007 used in the 2009 and 2008 commentaries, 
respectively, are computed by retranslating into 
US dollars for non-US dollar branches, subsidiaries, 
joint ventures and associates: 

•  

•  

the income statements for 2008 and 2007 at the 
average rates of exchange for 2009 and 2008, 
respectively; and 

the balance sheets at 31 December 2008 and 
2007 at the prevailing rates of exchange on 
31 December 2009 and 2008, respectively. 

No adjustment has been made to the exchange 

rates used to translate foreign currency denominated 
assets and liabilities into the functional currencies of 
any HSBC branches, subsidiaries, joint ventures or 
associates. When reference is made to ‘constant 
currency’ in tables or commentaries, comparative 
data reported in the functional currencies of HSBC’s 
operations have been translated at the appropriate 
exchange rates applied in the current period on the 
basis described above. 

Underlying performance 

The tables below compare HSBC’s underlying 
performance in 2009 with 2008, and 2008 with 2007. 
Equivalent tables are provided for each of HSBC’s 
customer groups and geographical segments in their 
respective sections below.  

The foreign currency translation differences 
were mainly due to the relative strengthening of the 
US dollar compared with its value in 2008, and were 
most significant in Europe due to the size of HSBC’s 
operations in the UK.  

The following acquisitions and disposals 

affected both comparisons:  
• 

the gain on sale of HSBC’s UK merchant 
acquiring business to a joint venture 49 per cent 
owned by the Group in June 2008 and the gain 
on sale of the residual stake in June 2009; 

• 

• 

• 

the disposal of seven French regional banking 
subsidiaries in July 2008; 

the disposal of the stake in Financiera 
Independencia S.A.B. de C.VB (‘Financiera 
Independencia’) in Mexico in November 2008; 
and 

the acquisition of PT Bank Ekonomi Raharja 
Tbk (‘Bank Ekonomi’) in May 2009. 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Reconciliation of profit / Financial summary > Income statement 

Reconciliation of reported and underlying profit before tax  

2009 compared with 2008 

2008 
as 
  reported 
  US$m 

2008
adjust- 
ments10
US$m 

  Currency 
translation11
US$m 

2008 
  at 2009
 exchange 
rates12
  US$m 

2009
adjust- 
ments10
US$m 

  Under-
lying 
change 
US$m   

2009 
as 
  reported 
  US$m 

  Re-
  ported 
 change13
  % 

 Under-
lying 
 change13
  % 

HSBC  

Net interest income  .........  
Net fee income ................  
Changes in fair value14 ....  
Gains on disposal of 

French regional banks   
Other income15  ................  

42,563 
20,024 
6,570 

2,445 
10,080 

Net operating income16  .  

81,682 

(65)
(58)
(6,570)

(2,445)
(680)

(9,818)

(2,062)
(1,315)
– 

– 
(1,597)

40,436 
18,651 
– 

– 
7,803 

53 
6 
(6,533)

241 
(993) 
– 

40,730 
17,664 
(6,533) 

– 
298 

– 
6,219 

– 
14,320 

(4)
(12)
(199)

(100)
42 

(4,974)

66,890 

(6,176)

5,467 

66,181 

(19)

Loan impairment charges 
and other credit risk 
provisions  ...................  

(24,937) 

6 

709 

(24,222)

– 

(2,266) 

(26,488) 

Net operating income ....  

56,745 

(9,812)

(4,265)

42,668 

(6,176)

3,201 

39,693 

(6)

(30)

Operating expenses 

(excluding goodwill 
impairment)  ................  

(38,535) 

Goodwill impairment ......  

(10,564) 

68 

– 

2,655 

(35,812)

– 

(10,564)

(31)

– 

Operating profit  ............  

7,646 

(9,744)

(1,610)

(3,708)

(6,207)

15,213 

Income from associates  ..  

1,661 

– 

25 

1,686 

– 

95 

1,448 

(34,395) 

11 

10,564 

– 

5,298 

1,781 

100 

(31)

7 

1 
(5)

80 

8 

(9)

8 

4 

100 

410 

6 

Profit before tax  ............  

9,307 

(9,744)

(1,585)

(2,022)

(6,207)

15,308 

7,079 

(24)

757 

2008 compared with 2007 

2007 
as 
  reported 
  US$m 

2007
 adjustments
  & dilution 
gains10
US$m 

2007 
at 2008
  exchange 
rates17
US$m 

  Currency 
  translation11
US$m 

2008
adjust- 
ments10
US$m 

  Under-
lying 
change 
US$m   

2008 
as 
  reported 
  US$m 

Re-
  ported 
 change13
% 

  Under-
lying 
 change13
% 

HSBC  

Net interest income  .........  
Net fee income ................  
Changes in fair value14 ....  
Gains on disposal of 

French regional banks   
Other income15  ................  

37,795 
22,002 
3,055 

– 
16,141 

Net operating income16  ...  

78,993 

(389)
(239)
(3,055)

– 
(1,232)

(4,915)

(4)
(152)
– 

– 
(269)

(425)

37,402 
21,611 
– 

– 
14,640 

73,653 

250 
18 
6,570 

2,445 
703 

9,986 

4,911 
(1,605) 
– 

42,563 
20,024 
6,570 

– 
(5,263) 

2,445 
10,080 

(1,957) 

81,682 

13 
(9)
115 

(38)

3 

Loan impairment charges 
and other credit risk 
provisions  ...................  

(17,242) 

31 

113 

(17,098)

(6)

(7,833) 

(24,937) 

(45)

Net operating income ......  

61,751 

(4,884)

(312)

56,555 

9,980 

(9,790) 

56,745 

(8)

13 
(7)

(36)

(3)

(46)

(17)

Operating expenses 

(excluding goodwill 
impairment)  ................  

(39,042) 

Goodwill impairment ......  

– 

514 

– 

Operating profit  ..............  

22,709 

(4,370)

Income from associates  ..  

1,503 

(12)

Profit before tax  ..............  

24,212 

(4,382)

For footnotes, see page 149. 

301 

(38,227)

(198)

(110) 

(38,535) 

1 

– 

– 

(11)

107 

96 

– 

– 

(10,564) 

(10,564) 

18,328 

9,782 

(20,464) 

7,646 

(66)

(112)

1,598 

– 

63 

1,661 

11 

4 

19,926 

9,782 

(20,401) 

9,307 

(62)

(102)

22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial summary 

Consolidated income statement .....................
Group performance by income and  

expense item  ..............................................
Net interest income  ....................................
Net fee income  ...........................................
Net trading income  ....................................
Net income from financial instruments 

designated at fair value  ..........................

Gains less losses from financial  

investments  .............................................
Net earned insurance premiums  ................
Other operating income  .............................
Net insurance claims incurred and  

movement in liabilities to policyholders .

Loan impairment charges and other  

credit risk provisions ..............................
Operating expenses ....................................
Share of profit in associates and joint 

ventures  ..................................................
Gains arising from dilution of interests in 
associates  ...............................................
Economic profit .............................................
Consolidated balance sheet  ...........................
Movement from 31 December 2008 to 

31 December 2009  .................................

Average balance sheet and net interest 

income  ....................................................

Analysis of changes in net interest  

income  ....................................................
Short-term borrowings ...............................
Contractual obligations  .............................
Ratios of earnings to combined fixed 

charges ...................................................

Loan maturity and interest sensitivity 

analysis  ..................................................
Deposits  .....................................................
Certificates of deposit and other time 

deposits  ..................................................

Page
23

26
26
27
28

30

31
32
33

34

35
38

40

41
41
42

42

46

53
56
56

56

57
58

60

Consolidated income statement 

2009 compared with 2008 

Reported pre-tax profits in 2009 fell by 24 per cent 
to US$7.1 billion and earnings per share declined to 
US$0.34. Return on average shareholders’ equity 
remained broadly at 2008 levels at 5.1 per cent 
(2008: 4.7 per cent). 

On an underlying basis, profit before tax 
increased by US$15.3 billion compared with 2008. 
The difference between reported and underlying 
results is explained on page 21. Except where 
otherwise stated, the commentaries in the Financial 
Summary are on an underlying basis. 

Profit before tax on an underlying basis and 
excluding the goodwill impairment charge of 
US$10.6 billion in 2008, was 56 per cent or 
US$4.7 billion higher. 

The increase in profit before tax was driven by 

strong growth in net operating income in Global 
Banking and Markets, in part reflecting the absence 
of significant write-downs in securities and 
structured credit positions which had affected results 
in 2008. More significantly, the business benefited 
from market share gains in core activities and the 
effect of early positioning by Balance Sheet 
Management, in anticipation of the low interest rate 
environment. Results in 2009 also reflected lower 
loan impairment charges in North America, partly 
offset by an increase in loan impairment charges and 
other credit risk provisions elsewhere. 

Although HSBC’s business in North America 
continued to record a loss, performance improved as 
write-downs in Global Banking and Markets reduced 
and loan impairment charges in Personal Financial 
Services decreased. This resulted from steps taken to 
curtail origination in 2007 and 2008 which 
culminated in the closure of the Consumer Lending 
branch network in the second quarter of 2009, and 
from the decision to place all consumer finance 
portfolios other than credit cards into run-off. The 
closure of the branch network fed through to lower 
operating expenses during the remainder of the year. 

In Hong Kong, economic performance remained 

robust despite continuing challenges, with HSBC’s 
results underpinned by a market-leading share in 
deposits, residential mortgages, cards and insurance. 
Overall profitability declined, however, as revenue 
was driven lower by compressed deposit spreads in 
the low interest rate environment. Loan impairment 
charges improved on 2008, remaining low, and 
operating expenses reflected a disciplined approach 
to cost management. 

23 

 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Income statement  

Consolidated income statement  

Interest income  ........................................................................................................  
Interest expense  .......................................................................................................  

Net interest income ..................................................................................................  

Fee income ...............................................................................................................  
Fee expense ..............................................................................................................  

Net fee income .........................................................................................................  

Trading income excluding net interest income  .......................................................  
Net interest income on trading activities .................................................................  

Net trading income  ..................................................................................................  

Changes in fair value of long-term debt issued and related derivatives18  ..............  
Net income/(expense) from other financial instruments designated at fair value  ..  

Net income/(expense) from financial instruments designated at fair value  ...........  

Gains less losses from financial investments  ..........................................................  
Gains arising from dilution of interests in associates  .............................................  
Dividend income ......................................................................................................  
Net earned insurance premiums  ..............................................................................  
Gains on disposal of French regional banks  ...........................................................  
Other operating income  ...........................................................................................  

Total operating income  .........................................................................................  

2009
US$m 

62,096
(21,366)

40,730 

21,403
(3,739)

17,664 

6,236
3,627

9,863 

(6,247)
2,716

(3,531)

520 
– 
126 
10,471 
– 
2,788 

78,631 

2008 
US$m 

91,301 
(48,738) 

42,563 

24,764 
(4,740) 

20,024 

847 
5,713 

6,560 

6,679 
(2,827) 

3,852   

197 
– 
272 
10,850 
2,445 
1,808 

88,571 

Net insurance claims incurred and movement in liabilities to policyholders  .............  

(12,450)

(6,889) 

Net operating income before loan impairment charges and other credit  

risk provisions  ...................................................................................................  

Loan impairment charges and other credit risk provisions .....................................  

Net operating income  ............................................................................................  

Employee compensation and benefits  .....................................................................  
General and administrative expenses  ......................................................................  
Depreciation and impairment of property, plant and equipment  ............................  
Goodwill impairment ...............................................................................................  
Amortisation and impairment of intangible assets ..................................................  

Total operating expenses .......................................................................................  

Operating profit .....................................................................................................  

Share of profit in associates and joint ventures .......................................................  

Profit before tax  .....................................................................................................  

Tax expense  .............................................................................................................  

Profit for the year  ..................................................................................................  

Profit attributable to shareholders of the parent company  ......................................  
Profit attributable to minority interests  ...................................................................  

66,181 

(26,488)

39,693 

(18,468)
(13,392)
(1,725)
– 
(810)

(34,395)

5,298 

1,781 

7,079 

(385)

6,694 

5,834 
860 

81,682 

(24,937) 

56,745 

(20,792) 
(15,260) 
(1,750) 
(10,564) 
(733) 

(49,099) 

7,646 

1,661 

9,307 

(2,809) 

6,498 

5,728 
770 

2007
US$m 

92,359 
(54,564)

37,795 

26,337 
(4,335)

22,002 

4,458 
5,376 

9,834 

2,812
1,271

4,083 

1,956 
1,092 
324 
9,076 
– 
1,439 

87,601 

(8,608)

78,993 

(17,242)

61,751 

(21,334)
(15,294)
(1,714)
– 
(700)

(39,042)

22,709 

1,503 

24,212 

(3,757)

20,455 

19,133 
1,322 

For footnote, see page 149. 

In the Rest of Asia-Pacific region, the economic 
challenges faced were similar to those in Hong Kong 
and their impact was reflected in lower income and 
higher loan impairment charges. Income from 
associates, primarily in mainland China, made a 
significant positive contribution to the region’s 
performance. HSBC continued to expand its 
presence in Rest of Asia-Pacific through organic 
growth and strategic investment. 

HSBC’s Middle East operations suffered from 
a combination of factors: a severe contraction in the 
economy of Dubai, a fall in oil revenues for much of 
the year and investment losses incurred by many 
regional investors. This led to a decline in profit 
before tax of 74 per cent, primarily due to a 
significant increase in loan impairment charges. 
The regional economic downturn and continuing 
uncertainty affected both retail and corporate 
customers, particularly in the United Arab Emirates 
(‘UAE’) where the downturn was most pronounced. 

24 

 
 
 
 
 
 
 
In Europe, HSBC reported an increase in profit 
before tax on an underlying basis, driven by Global 
Banking and Markets in London and Paris. This 
resulted from a strong performance in Rates and 
Balance Sheet Management, coupled with the 
benefit of stabilisation of asset prices and general 
tightening of credit spreads and lower write-downs 
in the credit trading business. This was partly offset 
by a reduction in deposit spreads in Personal 
Financial Services and Commercial Banking as 
interest rates fell, and an increase in loan impairment 
charges in Global Banking, reflecting a deterioration 
in the credit position of a small number of clients. 

The increase in profit before tax was driven 
by strong growth in Global Banking and 
Markets. 

In Latin America, the decline in pre-tax profits 

was driven by an increase in loan impairment 
charges in Personal Financial Services and 
Commercial Banking and lower revenues in Personal 
Financial Services, partly offset by a strong 
performance in trading and Balance Sheet 
Management in Global Banking and Markets. The 
lower revenues in Personal Financial Services were 
in part due to the continued curtailment of personal 
unsecured credit exposures, following the Group’s 
adverse experience in 2008, with net interest income 
also adversely affected by declining interest rates 
and narrowing spreads. 

With the exception of Personal Financial 
Services, which continued to be heavily affected by 
the consumer finance losses in North America, all 
customer groups remained profitable. 

The following items are significant to a 

comparison of reported results with 2008: 
• 

the non-recurrence of the US$10.6 billion 
goodwill impairment charge in North America 
recorded in 2008;  

• 

• 

• 

• 

the non-recurrence of a US$2.4 billion gain on 
the sale of French regional banks in 2008; 

fair value losses relating to own credit spreads 
of US$6.5 billion in 2009 compared with gains 
of US$6.6 billion in 2008; 

a US$72 million fraud loss relating to Bernard 
L Madoff Investment Securities LLC (‘Madoff 
Securities’) in 2009, which was in addition to 
the US$984 million charge reported in 2008; 

loss from write-downs in legacy securities and 
structured credit positions amounting to 
US$0.3 billion in 2009 compared with 
US$5.4 billion in 2008; 

25 

• 

• 

• 

• 

the acquisition in 2008 of the subsidiary, Project 
Maple II B.V., which owned the Group’s 
headquarters at 8 Canada Square, and the 
subsequent sale of the company and leaseback 
of the property in 2009, resulting in gains of 
US$0.6 billion in 2009 and US$0.4 billion in 
2008; 

the sale of the card merchant-acquiring business 
in the UK, resulting in gains of US$0.3 billion 
in 2009 and US$0.4 billion in 2008; 

the change in the basis of delivering long-term 
employee benefits in the UK, which generated a 
one-off accounting gain of US$0.5 billion in 
2009; and  

the tax expense of US$0.3 billion in 2009, 
which was lower than in previous years as a 
result of the geographic distribution of income. 
The Group generated profits in low tax rate 
jurisdictions, principally Asia, and incurred 
losses in high tax rate jurisdictions, principally 
the US, which when mixed produced a low 
overall rate. 

2008 compared with 2007 

Reported pre-tax profits in 2008 fell by 62 per cent 
to US$9.3 billion and earnings per share declined to 
US$0.47. In a year characterised by a significant 
deterioration in the credit markets and by 
unprecedented illiquidity in most asset classes, 
return on average total shareholders’ equity fell to 
4.7 per cent.  

The fall in profit before tax was exacerbated by 
recognition of a US$10.6 billion impairment charge 
which wrote off in full the goodwill carried on the 
balance sheet in respect of the Group’s investment in 
its North America Personal Financial Services 
business. This non-cash charge arose substantially in 
the second half of 2008 as heightened risk premia in 
the market increased discount rates and cash flows 
estimated from ongoing activities fell as the US 
economy continued to decline and the outlook for 
the business deteriorated. 

On an underlying basis, profit before tax 
declined by 102 per cent compared with 2007. The 
difference between the reported and underlying 
results is explained on page 21. Except where stated 
otherwise, the commentaries in the Financial 
Summary are on an underlying basis. 

Performance in Asia was strong, generating 
profit before tax of US$11.9 billion, broadly in line 
with results excluding the dilution gains which arose 
in 2007 when HSBC did not participate in share 
offerings by its mainland China associates. Within 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Group performance > Net interest income / Net fee income 

Asia, Global Banking and Markets’ results were 
strongly ahead, driven by foreign exchange, Rates 
and securities services. Balance Sheet Management 
revenues rose significantly from positioning ahead 
of interest rate cuts, and were especially strong in 
Europe despite losses from the defaults of certain 
financial sector companies. With the exception of 
Personal Financial Services, which incurred 
significant losses in North America, all customer 
groups remained profitable. Commercial Banking 
and Private Banking delivered results broadly in line 
with 2007, while Global Banking and Markets’ 
profits declined.  

Performance was overshadowed by a 

US$7.8 billion rise in loan impairment charges and 
other credit risk provisions, largely from the US 
consumer finance business, and a further 
US$5.4 billion in trading write-downs on illiquid 
legacy positions in credit trading, leveraged and 
acquisition finance and monoline credit exposure in 
Global Banking and Markets. Increases in loan 
impairment charges and other credit risk provisions in 
Personal Financial Services and Commercial Banking, 
the latter rising rapidly in the second half of 2008 
from a low base, occurred as the global economy  

slowed. Global Banking and Markets also experienced 
a rise in loan impairment charges and other credit risk 
provisions as refinancing options dried up for a 
number of companies as the market for long-term 
asset financing became increasingly illiquid. The 
market turmoil also led to impairments on equity 
securities in the available-for-sale portfolio. 

• 

• 

• 

• 

The following items were significant: 

the non-recurrence of US$1.1 billion of gains 
which arose in 2007 on the dilution of the 
Group’s stakes in various associates;  

a US$3.6 billion increase (from US$3.0 billion 
in 2007 to US$6.6 billion) in fair value gains 
from wider credit spreads recorded 
predominantly on HSBC’s own long-term 
debt designated at fair value. These gains 
reported in the ‘Other’ segment, are not 
allocated to customer groups and are not 
included within regulatory capital calculations;  

the gain of US$2.4 billion on the sale of the 
French regional banks; and 

a charge against trading income of 
US$984 million following the fraud in 
December 2008 relating to Madoff Securities.  

Group performance by income and expense item 

Net interest income 

Net interest income19 (US$m)  .................................................................................  
Average interest-earning assets (US$m)  .................................................................  
Gross interest yield20 (per cent)  ...............................................................................    
Net interest spread21 (per cent)  ................................................................................    
Net interest margin22 (per cent)  ...............................................................................    

40,730 
1,384,705 
4.48 
2.90 
2.94 

42,563 
1,466,622 

6.23     
2.87     
2.90     

37,795 
1,296,701 
7.12 
2.86 
2.91 

2009 

2008 

2007 

For footnotes, see page 149. 

2009 compared with 2008 

Reported net interest income of US$40.7 billion fell 
by 4 per cent compared with 2008, but was 
marginally higher on an underlying basis.  

Reported net interest income includes the 
expense of the internal funding of trading assets, 
while related revenue is reported in trading income. 
The cost of internally funding these assets declined 
significantly as a result of the low interest rate 
environment. In HSBC’s customer group reporting, 
this cost is included within trading income. 

Deposit spreads were squeezed by the 

exceptionally low interest rates, although this was 
partly offset by the reduced cost of funding trading 
activities. Strong revenues in Balance Sheet 
Management reflected positions taken in 2008 ahead 
of the reduction in major currency interest rates. As 

26 

these positions began to mature, the revenue from 
Balance Sheet Management’s activities reduced but 
remained strong in the second half of 2009. 

Average interest-earning assets fell slightly due 
to a decline in term lending, mainly from the run-off 
portfolios in North America and the decline in 
consumer credit appetite globally.  

Average interest-bearing liabilities also 

decreased, due to a decline in debt securities in issue 
as funding requirements for HSBC Finance 
Corporation (‘HSBC Finance’) fell as certain 
portfolios were managed down. This was largely 
offset by a rise in current account balances, driven 
by growth in customer demand for more liquid 
assets. The very low interest rates led to clients 
holding an increasing proportion of funds in liquid 
current accounts rather than in savings and deposit 

 
 
 
 
 
 
 
 
 
 
 
accounts as they positioned for rising interest rates or 
prospective investment opportunities. 

Competition for deposits and exceptionally 
low interest rates squeezed deposit margins. 

The net interest spread rose slightly. As a result 
of continuing deposit inflows, the Group sourced an 
increasing proportion of its funding from customer 
accounts, and consequently reduced its reliance on 
relatively more expensive debt securities. The 
benefit of this was largely offset, however, by a 
decline in customer lending, particularly higher 
yielding personal lending, which reduced the 
average yield on assets. 

2008 compared with 2007 

Reported net interest income of US$42.6 billion rose 
by 13 per cent compared with 2007, 13 per cent on 
an underlying basis.  

Growth in net interest income was driven by 

significantly higher revenues in Balance Sheet 
Management, in part reflecting favourable 
positioning to take advantage of falling interest rates. 
Lending and deposit balances also grew strongly, 
while progressive reductions in central bank 
reference rates led to a decline in both asset yields 
and the cost of funds. Overall, spreads narrowed on 
an underlying basis.  

Net fee income 

Average interest-earning assets increased to 
US$1,467 billion, led by growth in average loans 
and advances to customers. This was mainly due to 
an increase in average term lending balances in 
Europe and Asia.  

An increase in average interest-bearing 

liabilities was driven by growth in average customer 
accounts, notably in Europe. HSBC attracted 
substantial deposits from customers who valued 
HSBC’s perceived strength at a time of global 
financial market turmoil and customers also 
expressed a preference for security and liquidity 
following declines in equity markets. 

Interest rates were cut aggressively in many 
countries during 2008, as central banks reduced their 
reference rates as part of stimulus programmes 
introduced in response to deteriorating economic 
conditions. This contributed to a decline in asset 
yields. The cost of funds also fell, but this was less 
significant than the decline in yields as spreads 
narrowed overall on an underlying basis. 

In North America, net interest income was also 

adversely affected by rises in loan modifications 
designed to reduce the payment burden on the 
Group’s customers, and impaired loans. 

Cards  ........................................................................................................................  
Account services ......................................................................................................  
Funds under management ........................................................................................  
Broking income  .......................................................................................................  
Credit facilities  ........................................................................................................  
Insurance ..................................................................................................................  
Global custody .........................................................................................................  
Imports/exports ........................................................................................................  
Underwriting ............................................................................................................  
Remittances  .............................................................................................................  
Corporate finance  ....................................................................................................  
Unit trusts  ................................................................................................................  
Trust income  ............................................................................................................  
Mortgage servicing ..................................................................................................  
Maintenance income on operating leases ................................................................  
Taxpayer financial services  .....................................................................................  
Other  ........................................................................................................................  

Total fee income  ......................................................................................................  

Less: fee expense  .....................................................................................................  

Net fee income .........................................................................................................  

2009
US$m 

4,625 
3,592 
2,172 
1,617 
1,479 
1,421 
988 
897 
746 
613 
396 
363 
278 
124 
111 
87 
1,894 

21,403 

(3,739)

17,664 

2008 
US$m 

5,844 
4,353 
2,757 
1,738 
1,313 
1,771 
1,311 
1,014 
325 
610 
381 
502 
325 
120 
130 
168 
2,102 

24,764 

(4,740) 

20,024 

2007
US$m 

6,496 
4,359 
2,975 
2,012 
1,138 
1,836 
1,404 
866 
367 
556 
409 
875 
299 
109 
139 
252 
2,245 

26,337 

(4,335)

22,002 

27 

 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Group performance > Net fee income / Net trading income 

2009 compared with 2008 

Reported net fee income decreased by 12 per cent to 
US$17.7 billion, 5 per cent lower on an underlying 
basis. 

Lower credit card fees and weaker equity 
markets led to a decline in net fee income. 

Credit card fees fell significantly, mainly 
in North America, reflecting lower transaction 
volumes, a reduction in cards in issue and changes in 
customer behaviour which led to lower cash 
advance, interchange, late and overlimit fees. In the 
UK, the decrease primarily arose from the disposal 
of the card-acquiring business to a joint venture in 
June 2008. 

Weaker equity markets and subdued investor 
sentiment for higher risk products led to a reduction 
in both the volume and the value of equity-related 
products. This resulted in a decrease in fees 
generated from funds under management, global 
custody and unit trusts, though fees grew from 
equity capital markets products in Global Banking 
and Markets. The impact was particularly marked in 
the first half of 2009, though market-related fees 
recovered somewhat in the second half of the year as 
market values rose and investor appetite for equity 
products increased.  

Account services fees fell, predominantly in 
North America as the result of a decline in credit 
card volumes and changes in customer behaviour, 
and in Private Banking due to a decrease in fiduciary 
deposit commissions as lower interest rates drove 
down balances. 

Insurance broking fees also fell, mainly due to 
lower origination volumes of credit-related products, 

Net trading income 

principally in the US consumer finance business, and 
reduced payment protection business in the UK.  

Corporate credit facility and underwriting fees 

increased strongly on the back of higher debt 
originations in Europe and North America which 
accompanied the considerable reconstruction and 
refinancing of corporate balance sheets in 2009. 

2008 compared with 2007 

Reported net fee income declined by 9 per cent to 
US$20 billion, 7 per cent lower on an underlying 
basis. 

Lower equity market-related revenues, notably 

in Hong Kong, were driven by weakened investor 
sentiment, and reflected in the fall in the aggregate 
of broking income, global custody and unit trust 
income. Similarly, fund management fees declined 
as equity markets retreated and lower performance 
fees were earned.  

HSBC announced revisions to its credit card fee 

charging policies in the US in 2007, and this fed 
through as expected in the form of a substantial 
decline in overlimit fees, further compounded by 
lower cash advance and interchange fee income as a 
result of reduced volumes. In the UK, the divestment 
in 2008 of the card acquiring business resulted in 
reduced card acquiring fees. Offsetting these factors 
were rises in card fees in Hong Kong, the Middle 
East, India and Turkey. 

Fee income from credit facilities rose, notably in 

the Middle East, in line with customer volumes. 
Growth in fee income from trade and supply chain 
products reflected higher volumes and customer 
acquisition in India and, to a greater extent in the 
Middle East, increased activity driven by commodity 
price inflation.  

Trading activities  .....................................................................................................  
Net interest income on trading activities .................................................................  
Other trading income – hedge ineffectiveness: 

– on cash flow hedges  .........................................................................................  
– on fair value hedges  .........................................................................................  
Non-qualifying hedges  ............................................................................................  
Losses on Madoff Securities fraud...........................................................................  

2009
US$m 

5,240 
3,627 

90 
(45)
951 
– 

Net trading income23,24 .............................................................................................  

9,863 

For footnotes, see page 149. 

2008 
US$m 

2,988  
5,713  

(40) 
5  
(1,122) 
(984) 

6,560  

2007
US$m 

4,521 
5,376 

(77)
19 
(5)
– 

9,834 

28 

 
 
 
 
 
 
 
 
 
 
 
2009 compared with 2008 

Reported net trading income increased by 50 per 
cent to US$9.9 billion, 83 per cent higher on an 
underlying basis.  

Reported trading income excludes the interest 

expense of the internal funding of trading assets. As 
noted in ‘Net interest income’, the cost of internally 
funding these assets declined significantly as a result 
of the low interest rate environment. 

The Credit business benefited from a general 
tightening of credit spreads following a return of 
liquidity to much of the market, and the write-downs 
on legacy positions in Credit trading declined 
significantly following the stabilisation of asset 
prices. 

Net trading income rose by 83 per cent on 
an underlying basis. 

An increase in Rates revenues, particularly in 
the first half of the year, reflected increased market 
share and client trading volumes, wider bid-offer 
spreads and early positioning for interest rate 
movements. Partly offsetting these gains, fair value 
losses were recorded on HSBC structured liabilities 
as a result of credit spreads tightening, compared 
with gains in this area in 2008.   

Equities benefited from the non-recurrence of 

the US$984 million charge reported in 2008 in 
respect of Madoff Securities. The core Equities 
business also took advantage of a changed 
competitive landscape to capture a greater share of 
business in strategic markets from key institutional 
clients. 

Foreign exchange trading revenues were well 
ahead of 2007, but fell short of the record year in 
2008. This reflected a combination of reduced 
customer volumes from lower trade flows and 
investment activity, and relatively lower market 
volatility.  

Tightening credit spreads led to losses of 
US$429 million on credit default swap transactions 
in parts of the Global Banking portfolio. In 2008, 
gains of US$912 million were reported on these 
credit default swaps as a result of widening credit 
spreads. 

A reduction in net interest income on trading 
activities reflected the sharp fall in interest rates at 
the end of 2008 but was partly compensated for by a 
reduction in the internal funding cost of trading 
activities, which is reported in ‘Net interest income’. 

Income from non-qualifying hedges related to 
mark-to-market gains on cross-currency swaps as the 

29 

US dollar depreciated against sterling, and on 
interest rate swaps as US dollar long and medium 
term interest rates increased over the year. In 2008, 
appreciation of the US dollar and a fall in interest 
rates led to mark-to-market losses on these 
instruments. 

During the second half of 2008, HSBC 

reclassified US$17.9 billion of assets from ‘held for 
trading’ to ‘loans and receivables’ and ‘available for 
sale’ following the IASB’s amendment to 
International Accounting Standard (‘IAS’) 39. Had 
these reclassifications not taken place and the assets 
had continued to be accounted for on a fair value 
basis, additional gains of US$1.5 billion would have 
been recorded in 2009 (2008: losses of 
US$3.5 billion). See ‘Impact of Market Turmoil’, 
pages 151 to 195. 

2008 compared with 2007 

Reported net trading income fell by 33 per cent 
to US$6.6 billion, 32 per cent lower on an 
underlying basis. 

Net income from trading activities declined by 

81 per cent, driven by the continuing effect of the 
market turmoil which led to US$5.4 billion of write-
downs on legacy monoline credit exposures, credit 
trading and leveraged and acquisition finance loans. 
More information about the losses, the associated 
assets and residual exposure is provided in ‘Impact 
of Market Turmoil’ on pages 151 to 195.  

Record foreign exchange trading income was 

due to increased customer volumes and market 
volatility across all regions, as investors sought to 
reduce risk in the second half of 2008, driving 
growth in global foreign exchange trading as 
demand for assets denominated in US dollars 
and Japanese Yen increased. 

Rates trading income rose substantially, with 

record revenues in the first half of 2008 due to 
favourable positioning against movements in interest 
rate yield curves as central banks responded to the 
market turmoil by lowering short-term interest rates. 
Revenues were also boosted by an increased number 
of deals, widening spreads and increased customer 
demand for trading and hedging products. 

The decline in equities trading income reflected 

weaker equity markets, particularly in Hong Kong, 
where demand for structured equity products fell. 
In addition, following the alleged fraud at Madoff 
Securities, HSBC wrote off the value of units it held 
in funds that had invested with the company and 
took a US$984 million charge. The units had been 
acquired in connection with various financing 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Group performance > Net income from financial instruments at FV / Gains less losses from financial instruments  

transactions HSBC had entered into with 
institutional clients.  

the US dollar appreciated and on interest rate swaps 
as interest rates fell in late 2008. 

The decline in non-qualifying hedges related to 

Widening credit spreads led to further gains on 

mark-to-market losses on cross-currency swaps as 

credit default swap transactions in parts of the 
Global Banking portfolio.  

Net income from financial instruments designated at fair value 

Net income/(expense) arising from: 

–  financial assets held to meet liabilities under insurance and  

investment contracts ........................................................................................  
–  liabilities to customers under investment contracts ........................................  

–  HSBC’s long-term debt issued and related derivatives ..................................  
Change in own credit spread on long-term debt  ........................................  
Other changes in fair value25  ......................................................................  

–  other instruments designated at fair value and related derivatives .................  

Net income/(expense) from financial instruments designated at fair value  ...........  

Financial assets designated at fair value at 31 December .......................................  
Financial liabilities designated at fair value at 31 December  .................................  

2009
US$m 

3,793 
(1,329)

(6,247)
(6,533)
286

252 

(3,531)

37,181 
80,092 

2008 
US$m 

(5,064) 
1,751  

6,679  
6,570  
109  

486  

3,852  

28,533  
74,587  

2007
US$m 

2,056 
(940)

2,812 
3,055 
(243)

155 

4,083 

41,564 
89,939 

For footnote, see page 149. 

HSBC designates certain financial instruments at fair 
value to remove or reduce accounting mismatches in 
measurement or recognition, or where financial 
instruments are managed and their performance is 
evaluated together on a fair value basis. All income 
and expense from financial instruments designated at 
fair value are included in this line except for interest 
arising from HSBC’s issued debt securities and 
related derivatives managed in conjunction with 
those debt securities, which is recognised in ‘Interest 
expense’. 

HSBC principally uses the fair value 

designation in the following instances (for which 
all numbers are ‘reported’): 

• 

for certain fixed-rate long-term debt issues 
whose rate profile has been changed to floating 
through interest rate swaps as part of a 
documented interest rate management strategy. 
Approximately US$63 billion (2008: 
US$59 billion) of the Group’s debt issues have 
been accounted for using the fair value option.  

The movement in fair value of these debt issues 
includes the effect of own credit spread changes 
and any ineffectiveness in the economic 
relationship between the related swaps and 
own debt. As credit spreads widen or narrow, 
accounting profits or losses, respectively, are 
booked. The size and direction of the accounting 
consequences of changes in own credit spread 
and ineffectiveness can be volatile from year to 
year, but do not alter the cash flows envisaged 

30 

as part of the documented interest rate 
management strategy. As a consequence, gains 
and losses arising from changes in own credit 
spread on long-term debt are not regarded 
internally as part of managed performance and 
are excluded from underlying results. Similarly, 
such gains and losses are ignored in the 
calculation of regulatory capital; 

for US$15 billion (2008: US$11 billion) of 
financial assets held to meet liabilities under 
insurance contracts, and certain liabilities under 
investment contracts with discretionary 
participation features; and 

for US$8 billion (2008: US$7 billion) of 
financial assets held to meet liabilities under 
unit-linked and other investment contracts, as 
well as the associated liabilities. 

• 

• 

2009 compared with 2008 

A net expense from financial instruments designated 
at fair value of US$3.5 billion was reported 
compared with income of US$3.9 billion in 2008. 

A significant change in credit spread on 
HSBC’s own debt in 2009 reversed the 
movement in 2008. 

On an underlying basis, HSBC reported income 
of US$3.0 billion in 2009 compared with an expense 
of US$2.6 billion in 2008. The large difference 
between the reported and underlying results is due to 
the exclusion of the effect of credit spread-related 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
movements in the fair value of HSBC’s own long-
term debt from underlying performance.  

Income of US$3.8 billion was recorded due to a 
fair value movement on assets held to back insurance 
and investment contracts, compared with an expense 
of US$4.8 billion in 2008. This reflected investment 
gains in the current year driven by improved market 
performance, predominantly affecting the value of 
assets held in unit-linked and participating funds in 
Hong Kong, the UK and France. 

•  To the extent that the investment gains related to 
assets held to back investment contracts, the 
expense associated with the corresponding 
increase in liabilities to customers was also 
recorded under net income from financial 
instruments designated at fair value. This 
expense amounted to US$1.3 billion in 2009 
compared with an income of US$1.5 billion in 
2008 when liabilities fell in line with declining 
asset markets. 

•  To the extent that the investment gains related to 
assets held to back insurance contracts, they 
were offset by a corresponding increase in ‘Net 
insurance claims and movement in liabilities to 
policyholders’ to reflect the extent to which 
unit-linked policyholders, in particular, 
participate in the investment performance 
experienced in the associated asset portfolios. 

2008 compared with 2007 

Reported net income from financial instruments 
designated at fair value decreased by 
US$231 million to US$3.9 billion in 2008. 

On an underlying basis, in particular excluding a 

large income from movements in the fair value of 
the Group’s own long-term debt, a net expense of 
US$2.7 billion was recorded, compared with income 
of US$1.1 billion in 2007.  

A negative movement of US$5.1 billion was 

recorded in the fair value of assets held to back 
insurance and investment contracts, compared with a 
positive reported movement of US$2.1 billion in 
2007. This reflected investment losses driven by 
falling equity and bond markets, predominantly 
affecting the value of assets held in unit-linked and 
participating funds in Hong Kong, France and the 
UK. The negative movement in fair value is partially 
offset by a corresponding reduction in ‘Net 
insurance claims and movement in liabilities to 
policyholders’, where unit-linked policyholders in 
particular participate in the investment performance 
experienced on the investment portfolios held to 
support the liabilities. 

For assets held to meet liabilities under 

investment contracts the corresponding reduction in 
the liability to customers is also reported within net 
income from financial instruments designated at fair 
value. A reduction of US$1.8 billion in the fair value 
of liabilities held under investment contracts 
compared with a reported increase in the fair value 
of liabilities of US$940 million in 2007. 

Gains less losses from financial investments 

Net gain from disposal of: 

– debt securities ...................................................................................................  
– equity securities ................................................................................................  
– other financial investments  ..............................................................................  

Impairment of available-for-sale equity securities ..................................................  

Gains less losses from financial investments  ..........................................................  

2009
US$m 

463 
407 
8 

878 
(358)

520 

2008 
US$m 

19  
1,216  
4  

1,239  
(1,042) 

197  

2007
US$m 

120 
1,864 
14 

1,998 
(42)

1,956 

2009 compared with 2008 

Reported gains less losses from financial 
investments increased by US$323 million to US$520 
million. On an underlying basis, they increased by 
US$546 million. 

Net gains on the disposal of debt securities 
increased significantly, due to gains recorded on the 
sale of mortgage-backed securities in North 
America. They were supplemented by smaller gains, 

principally on the disposal of available-for-sale 
bonds in Latin America and the UK. 

Sales of Visa shares contributed significant 
gains during 2008, with additional gains from further 
sales in 2009. Other gains recognised during 2008, 
including those recorded on the sale of MasterCard 
shares, were not repeated in 2009. 

A significantly lower level of impairments on 
equity investments was recognised in 2009 than in 

31 

 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Group performance > Gains less losses from financial investments / Net earned insurance premiums / OOI 

2008 in Asia, Europe and North America, reflecting 
the improvement in the economic situation and 
equity markets. Of the investments on which 
material impairments were recognised in 2008, a 
significant amount reversed during 2009 due to share 
price appreciation, notably in India and, to a lesser 
extent, Vietnam; however, under IFRSs all 
subsequent increases in the fair value are treated as a 
revaluation and are recognised in other 
comprehensive income rather than the income 
statement. 

2008 compared with 2007 

Reported gains less losses of US$197 million from 
financial investments during 2008 were 90 per cent 
lower than in 2007, 93 per cent lower on an 
underlying basis. A reduction in net gains from 
disposals was compounded by significant 
impairments recognised on equity securities held in 

Net earned insurance premiums 

the available-for-sale portfolio as certain investments 
were marked down to reflect the prevailing market 
conditions. 

The redemption of Visa shares following its 
initial public offering (‘IPO’) resulted in significant 
gains, and there were further gains from the sale of 
MasterCard shares. These were more than offset by 
losses in Principal Investments and the non-
recurrence of various significant gains in 2007, 
mostly in respect of Euronext, the European stock 
exchange, and a credit bureau in Brazil. 

Declining equity markets caused impairments 

to be recognised against a number of strategic 
investments in Asia, held in the available-for-sale 
portfolio and on private equity investments, mainly 
in Europe. The market turmoil in the US also led to 
impairments against investments in various US 
financial institutions. 

Gross insurance premium income  ...........................................................................  
Reinsurance premiums  ............................................................................................  

Net earned insurance premiums  ..............................................................................  

2009
US$m 

10,991 
(520)

10,471 

2008 
US$m 

12,547  
(1,697) 

10,850  

2007
US$m 

11,001 
(1,925)

9,076 

2009 compared with 2008 

Reported net earned insurance premiums amounted 
to US$10.5 billion, a decrease of 3 per cent 
compared with 2008. On an underlying basis, net 
earned insurance premiums increased by 3 per cent. 
Growth was recorded in Asia, Brazil and France, but 
this was largely offset by significant declines in the 
UK and the US. 

Net earned insurance premiums continued 
to grow in Asia, mainly from the launch of new 
products including a life insurance product designed 
for high net worth individuals and a guaranteed 
savings product. In Hong Kong, HSBC retained its 
position as the leading bancassurer and net earned 
insurance premiums increased as a result of higher 
sales of unit-linked and whole life products.  

Growth in insurance premiums in Asia, 
Brazil and France was largely offset by 
declines in the UK and US.  

In Latin America, premium growth was driven 

by higher sales of pension and life products in 
Brazil, partly due to a number of customers 
switching their personal pension annuities to HSBC. 

In France, growth was significantly influenced 

by a large one-off reinsurance transaction in June 
2008, which passed insurance premiums to a third-
party reinsurance provider. Adjusting for this, net 
earned insurance premiums were ahead of 2008 
despite a significant reduction in the distribution 
network following the disposal of the French 
regional banks in July 2008. 

In the UK, demand for the Guaranteed Income 

Bond savings product declined as HSBC offered 
more favourable rates on an alternative deposit 
product. As the deposit product was a savings bond 
rather than an insurance contract, its income was 
recorded under net interest income, while the 
associated fall in sales of insurance products led to 
a US$1.1 billion reduction in insurance premium 
income with an equivalent decrease in ‘Net 
insurance claims incurred and movement in 
liabilities to policyholders’, as described below. 

The reduction in origination volumes in the 

consumer finance business in North America also 
led to correspondingly lower sales of credit 
protection insurance as the consumer finance 
business was closed. 

32 

 
 
 
 
 
 
 
 
 
2008 compared with 2007 

Reported net earned insurance premiums amounted 
to US$10.9 billion, 20 per cent higher than in 2007. 
HSBC acquired the remaining interest in HSBC 
Assurances in France in March 2007 and, in October 
2007, sold the Hamilton Insurance Company 
Limited and Hamilton Life Assurance Company 
Limited in the UK. On an underlying basis, net 
earned insurance premiums increased by 14 per cent. 

Growth in net earned insurance premiums was 
driven by a continued strong performance from the 
UK life assurance business, mainly as a result of 
higher sales of the Guaranteed Income Bond, a non-
linked product that was launched in June 2007. The 
introduction of enhanced life assurance benefits to 

Other operating income 

certain pension products, which led to these products 
being reclassified as insurance contracts, also 
resulted in higher premiums. 

The Hong Kong insurance business also 

performed well with respect to premium growth, due 
to stronger sales of products with DPF and an 
increase in regular premiums partly offset by a 
reduction in unit-linked premiums.  

In France, HSBC Assurances performed well in 
a declining market, as three promotional campaigns 
during the year contributed to growth in sales of 
policies with DPF. However, a significant one-off 
reinsurance transaction undertaken during 2008 
caused net earned insurance premiums to decrease 
compared with 2007. 

Rent received  ...........................................................................................................  
Gains/(losses) recognised on assets held for sale ....................................................  
Valuation gains/(losses) on investment properties ..................................................  
Gain on disposal of property, plant and equipment, intangible assets and  

non-financial investments  ...................................................................................  
Change in present value of in-force long-term insurance business  ........................  
Other  ........................................................................................................................  

Other operating income  ...........................................................................................  

2009
US$m 

547 
(115)
(24)

1,033 
605 
742 

2,788 

2008 
US$m 

606  
(130) 
(92) 

881  
286  
257  

1,808  

2007
US$m 

630 
5 
152 

213 
(145)
584 

1,439 

2009 compared with 2008 

Reported other operating income of US$2.8 billion 
was 54 per cent higher than in 2008. This included 
a US$280 million gain related to the sale of the 
remaining stake in the card merchant-acquiring 
business in the UK, compared with a US$425 million 
gain in 2008 from the sale of the first tranche. In 
2008 results also included gains of US$71 million 
related to the sale of HSBC’s stake in Financiera 
Independencia. On an underlying basis, other 
operating income rose by 163 per cent, driven 
mainly by an increase in insurance-related income in 
Hong Kong, a rise in gains on property disposals and 
lower losses on foreclosed properties. 

Increased insurance income in Hong Kong, 
higher gains on property disposals and 
lower losses on foreclosed properties in the 
US helped drive an underlying 
US$1.5 billion rise in other operating 
income.  

Losses recognised on assets held for sale 
declined as losses on foreclosed properties in HSBC 
Finance decreased, partly due to lower inventory 
levels following delays in the foreclosure process 

and partly due to some stabilisation in real estate 
prices. 

Property gains of US$576 million were 
recognised in respect of the sale and leaseback 
of 8 Canada Square, London which was effected 
through the disposal of HSBC’s entire shareholding 
in Project Maple II B.V. (‘PMII’) to the National 
Pension Service of Korea. In 2008, HSBC reported a 
gain of US$416 million in respect of the purchase of 
PMII. See Note 23 on the Financial Statements.  

An increase in insurance sales to new customers 
in Hong Kong resulted in positive movements in the 
present value of in-force (‘PVIF’) long-term 
insurance business. Further positive movements 
arose from refining the income recognition 
methodology used in respect of long-term insurance 
contracts in HSBC Finance. In 2008, a similar 
refinement in Brazil and HSBC’s introduction of 
enhanced benefits to existing pension products in the 
UK, resulted in favourable movements in PVIF.  

In Hong Kong, a gain of US$110 million was 
recognised in respect of a property disposal, and in 
Argentina a gain was realised on the sale of the head 
office building.  

Other operating income includes higher gains on 

the sale of prime residential mortgage portfolios in 

33 

 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Group performance > Net insurance claims / Loan impairment charges  

the US, gains from the extinguishment of certain 
debt issued by HSBC’s mortgage securitisation 
vehicles in the UK and lower costs associated with 
the provision of support to certain money market 
funds. 

2008 compared with 2007 

Reported other operating income of US$1.8 billion 
was 26 per cent higher than in 2007. This included 
gains of US$425 million on the sale of the card 
merchant acquiring business in the UK and 
US$71 million on the sale of HSBC’s entire stake 
in Financiera Independencia, a Mexican consumer 
lending company. On an underlying basis, other 
operating income fell by 23 per cent.  

The difficult property market conditions in the 
UK led to a loss in value of a property fund, lower 
income from the sale of property fund assets and a 
reduction in Group real estate disposals in 2008. 

Similarly, in Hong Kong revaluation gains on 
investment properties did not recur. 

Life assurance enhancements to pension 
products resulted in increased present value of in-
force long-term insurance (‘PVIF’) business, which 
also benefited from the non-recurrence of regulatory 
changes in 2007 in the UK. 

During 2008, HSBC recognised a gain of 
US$416 million in respect of the purchase of the 
subsidiary of Metrovacesa which owned the property 
and long leasehold comprising 8 Canada Square, 
London.  

Other operating income declined, driven by 

losses on sale of the Canadian vehicle finance 
business and other loan portfolios in 2008, in addition 
to the non-recurrence of gains on disposal of fixed 
assets and private equity investments in 2007. 

Net insurance claims incurred and movement in liabilities to policyholders  

Insurance claims incurred and movement in liabilities to policyholders: 

–  gross .................................................................................................................  
–  reinsurers’ share  ..............................................................................................  

–  net26 ..................................................................................................................  

2009
US$m 

12,560 
(110)

12,450 

2008 
US$m 

9,206 
(2,317) 

6,889 

2007
US$m 

9,550 
(942)

8,608 

For footnote, see page 149. 

2009 compared with 2008 

Reported net insurance claims incurred and 
movement in liabilities to policyholders increased by 
81 per cent to US$12.5 billion. On an underlying 
basis, they increased by 94 per cent. 

The increase in net insurance claims incurred 

and movement in liabilities to policyholders mainly 
reflected the improvement in investment market 
performance compared with 2008 described above 
under ‘Financial instruments designated at fair 
value’. Higher investment gains were broadly 
matched by movement in liabilities to policyholders 
on unit-linked and, to a certain extent, participating 
policies whose policyholders share in the investment 
performance of the supporting assets. The gains 
generated on the assets held to support insurance 
contract liabilities are reported in ‘Net income from 
financial instruments designated at fair value’. 

New business growth in a number of regions 
during 2009, particularly Hong Kong and Singapore, 
also contributed to an increase in the movement in 
liabilities to policyholders, as did the non-recurrence 
of a large one-off reinsurance transaction in France 
in 2008. The decline in sales of a Guaranteed Income 

34 

Bond noted above had a corresponding effect on 
movement in liabilities to policyholders in the UK. 

As a consequence of a rising incidence and 

severity of claims, aggregate charges of 
US$310 million were made to strengthen reserves 
in the UK motor book and the Irish reinsurance 
business during 2009. The UK motor insurance 
business was placed into run-off in September 2009. 

2008 compared with 2007 

Reported net insurance claims incurred and 
movement in liabilities to policyholders decreased 
by 20 per cent to US$6.9 billion. HSBC acquired the 
remaining interest in HSBC Assurances in France in 
March 2007 and, in October 2007, sold Hamilton 
Insurance Company Limited and Hamilton Life 
Assurance Company Limited in the UK. On an 
underlying basis, net insurance claims incurred and 
movement in liabilities to policyholders fell by 
22 per cent. 

The reduction in net insurance claims incurred 

and movement in liabilities to policyholders 
primarily reflected the impact of markedly weaker 
investment markets worldwide. This led to a 

 
 
 
 
 
 
 
 
 
 
 
 
reduction in liabilities to policyholders on unit-
linked and, to a certain extent, participating policies. 

gross liability valuations in that year, along with a 
reduction in the corresponding reinsurers’ share. 

The decline arising from market value 
movements was partially offset by an increase in 
claims incurred and movement in liabilities to 
policyholders driven by new business growth, most 
significantly in France, the UK and Hong Kong. In 
addition, 2007 was affected by the implementation 
of an FSA regulatory change, which led to lower 

A significant increase in the reinsurers’ share 
of claims incurred and movement in liabilities to 
policyholders was primarily driven by the above 
regulatory change plus an increase in a reserve 
provision on a unit-linked product in Hong Kong, 
which was fully reinsured. In addition, a significant 
one-off reinsurance transaction was undertaken in 
France during 2008. 

Loan impairment charges and other credit risk provisions 

Loan impairment charges 

New allowances net of allowance releases  .........................................................  
Recoveries of amounts previously written off ....................................................  

Individually assessed allowances  ............................................................................  
Collectively assessed allowances  ............................................................................  

Impairment of available-for-sale debt securities .....................................................  
Other credit risk provisions  .....................................................................................  

Loan impairment charges and other credit risk provisions .....................................  

As a percentage of net operating income excluding the effect of fair value 
movements in respect of credit spread on own debt and before loan  
impairment charges and other credit risk provisions ..........................................    

Impairment charges on loans and advances to customers as a percentage of 

2009
US$m 

25,832 
(890)

24,942 

4,458
20,484

1,474 
72 

26,488 

2008 
US$m 

24,965 
(834) 

24,131 

2,064 
22,067 

737 
69 

24,937 

%     

%     

36.4     

33.2     

gross average loans and advances to customers  .................................................    

2.8     

2.5     

US$m     

US$m     

Customer impaired loans .........................................................................................  
Customer loan impairment allowances  ...................................................................  

30,606 
25,542 

25,352 
23,909 

2007
US$m 

18,182 
(1,005)

17,177 

796
16,381

44 
21 

17,242 

% 

22.7 

2.0 

US$m 

19,582 
19,205 

2009 compared with 2008 

Reported loan impairment charges and other credit 
risk provisions were US$26.5 billion in 2009, an 
increase of 6 per cent over 2008, 9 per cent on an 
underlying basis. Within this, collectively assessed 
allowances declined while individually assessed 
impairment allowances continued to increase. 

HSBC’s aggregate outstanding customer loan 

impairment allowances at 31 December 2009 of 
US$25.5 billion represented 3 per cent of gross 
customer advances (net of reverse repos and 
settlement accounts), compared with 2.6 per cent at 
the end of 2008. 

Loan impairment charges declined in certain 
businesses, notably Personal Financial Services in 
North America and Commercial Banking in Hong 
Kong, but this was more than offset by increases 
elsewhere, primarily on individually significant 
loans within Global Banking and Markets and more 
broadly on Commercial Banking exposures outside 
Hong Kong as the global economic downturn 

adversely affected the ability of many customers to 
service their loan commitments. As a consequence, 
loan impairment charges rose despite an underlying 
9 per cent decline in gross loans and advances to 
customers which was driven mainly by the run-off 
of the US consumer finance portfolios. 

In the US Personal Financial Services business, 
loan impairment charges declined by 11 per cent to 
US$14.2 billion, as additional delinquencies due to 
the continued deterioration in the US economy were 
more than offset by the effect of lower balances in 
the run-off portfolios in HSBC Finance.  

In HSBC Finance, loan impairment charges 
decreased by 12 per cent. The reduction arose in 
most portfolios, but mainly in Mortgage Services as 
the portfolio continued to run off. In Consumer 
Lending, loan impairment charges increased, 
particularly in the unsecured personal lending 
portfolio, due to a deterioration in the 2006 and 2007 
vintages and, to a lesser extent, first lien real estate 
secured loans, which was partly offset by lower loan 

35 

 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Group performance > Loan impairment charges 

impairment charges in the real estate secured 
portfolio. Loan impairment charges in the Card 
and Retail Services portfolio decreased despite 
the state of the US economy and higher levels of 
unemployment and personal bankruptcy. The main 
reason was the decline in card balances following 
actions taken to manage risk beginning in the fourth 
quarter of 2007 and continuing through 2009, and 
stable credit conditions. 

In HSBC Bank USA, increased loan impairment 

charges in the personal lending portfolios were due 
to additional delinquencies which resulted in 
increased write-offs in the prime first lien mortgage 
loan portfolios as house prices continued to 
deteriorate in certain markets. 

Loan impairment charges and other credit risk 

provisions increased significantly in Global Banking 
and Markets. Loan impairment charges increased, 
reflecting the impairment of a small number of 
exposures in the financial and property sectors in 
Europe and the Middle East. Further impairments 
were also recognised in respect of certain asset-
backed securities held in the available-for-sale 
portfolio, reflecting mark-to-market losses which 
HSBC judged to be significantly in excess of the 
likely ultimate cash losses. 

Loan impairment charges declined in 
Personal Financial Services in the US but 
rose in Commercial Banking outside Hong 
Kong and in Global Banking and Markets.  

In the UK, loan impairment charges rose in both 

the Commercial Banking and Personal Financial 
Services portfolios. However, despite the contraction 
in the economy, charges remained a low proportion 
of the portfolio. In Commercial Banking, loan 
impairment charges largely reflected economic 
weakness in a broad range of sectors. 

In UK Personal Financial Services, loan 

impairment charges also increased as unemployment 
rose. This was seen primarily in the credit card and 
unsecured personal loan portfolios. In the residential 
mortgage portfolios, delinquency rates decreased 
as HSBC continued to benefit from very limited 
exposure to buy-to-let and self-certified mortgages. 
HSBC’s mortgage exposure continued to be well 
secured, with an average loan-to-value ratio for new 
UK business in HSBC Bank’s mortgage portfolio, 
excluding First Direct, of under 55 per cent in 2009, 
compared with 59 per cent in 2008. 

In the Middle East, loan impairment charges 

increased markedly from US$280 million to 
US$1.3 billion as the region experienced a 
significant economic contraction in activity, 

36 

predominantly in real estate and construction, 
which particularly affected the UAE. Commercial 
Banking recorded a number of specific loan 
impairment charges and a significant increase 
in collective loan impairment charges. Lower 
employment in the region, largely driven by the 
decline in construction activity, led to a rise in loan 
impairment charges in Personal Financial Services, 
particularly in the credit card and personal lending 
portfolios. 

In Latin America, portfolios were affected by 

the weaker economic environment for much of 
the year. In Personal Financial Services, loan 
impairment charges rose by 12 per cent to 
US$2.0 billion, with increased delinquencies in 
credit cards, mortgages, vehicle finance and payroll 
loans due to higher unemployment. In the Brazilian 
Commercial Banking portfolios, higher 
delinquencies were experienced primarily in the 
business banking and mid-market segments. In 
Mexico, action taken in 2008 to curtail originations 
and increase collection resources held loan 
impairment charges broadly unchanged 
notwithstanding the deterioration in the economy 
and the impact of the H1N1 virus. 

In India, as in Mexico, curtailment of 

origination activity in unsecured personal lending 
slowed the increase in loan impairment charges in 
the unsecured credit card and personal lending 
portfolios in Personal Financial Services. In 
Commercial Banking, a higher number of corporate 
failures including a number of fraud-related losses, 
led to increased loan impairment charges. 

Loan impairment charges and other credit risk 
provisions in Hong Kong decreased by 35 per cent to 
US$500 million as the economic environment 
improved in 2009, credit conditions recovered and 
international trade volumes improved. 

In Private Banking, loan impairment charges 
increased from a very low level, largely attributable 
to a specific charge relating to a single client 
relationship in the US. 

2008 compared with 2007 

Reported loan impairment charges and other credit 
risk provisions were US$24.9 billion in 2008, an 
increase of 45 per cent over 2007, 46 per cent on an 
underlying basis.  

A deterioration in credit quality was 
experienced across all customer groups and 
geographical regions as the global economy slowed. 
The rise in Group loan impairment charges and other 
credit risk provisions also reflected an underlying 

 
 
 
 
8 per cent increase in lending to customers 
(excluding the financial sector and settlement 
accounts). 

Loan impairment charges rose significantly in 

the US by 38 per cent to US$16.3 billion, due to 
credit quality deterioration across all US portfolios 
in Personal Financial Services.  

In the US consumer lending portfolio, loan 

impairment charges rose as delinquency rates 
deteriorated sharply and the economy declined 
markedly in the second half of 2008, most notably in 
the first lien portfolio. This was particularly apparent 
in the geographical regions most affected by house 
price depreciation and rising unemployment rates. In 
mortgage services, loan impairment charges rose as 
2005 and 2006 vintages matured and moved into the 
later stages of delinquency. This was partly offset by 
the benefit of lower balances as run-off continued, 
albeit at a slowing pace as house price depreciation 
restricted refinancing options for customers. In 
HSBC USA, loan impairment charges rose as credit 
quality worsened across the real estate secured 
portfolio and private label cards. Delinquencies rose 
in the prime first lien residential mortgage portfolio, 
Home Equity Line of Credit and Home Equity Loan 
second lien portfolios. The higher delinquency rate 
for prime first lien mortgages was in part due to 
lower balances following US$7.0 billion of portfolio 
sales during the year.  

Loan impairment charges in the US card and 

retail services portfolios rose, again driven by 
increasing unemployment, portfolio seasoning, 
higher levels of personal bankruptcy filings and 
continued weakness in the US economy which was 
most apparent in regions with the most significant 
declines in house prices and rising unemployment. 

Loan impairment charges in Commercial 
Banking in North America more than doubled from 
a low base in 2007, due to deterioration across the 
commercial real estate, middle market and corporate 
banking portfolios in the US and, to a lesser extent, 
higher loan impairment charges against firms in the 
manufacturing, export and commercial real estate 
sectors in Canada. 

In the UK, a modest decline in loan impairment 
charges in Personal Financial Services reflected the 
non-recurrence of a methodology change at HFC in 
2007 which resulted in higher impairment charges. 
Credit quality in the Personal Financial Services 
portfolio remained broadly stable, reflecting early 
risk mitigation through the tightening of lending 
controls and the sale of non-core credit card 
portfolios during the year. Credit quality in the 

37 

unsecured portfolios deteriorated slightly in 2008, 
particularly in the second half of the year, due to the 
weakening UK economy. Loan impairment charges 
in the commercial portfolio rose in 2008 as the 
weakening property market led to higher impairment 
charges against construction companies and 
businesses dependent upon the real estate sector, 
particularly in the final quarter of the year. 
Impairment charges against banks rose due to some 
exposure to the Icelandic banks in 2008. In addition, 
rising levels of personal indebtedness resulted in 
lower releases and recoveries of charges than in 
2007. 

Higher loan impairment and other credit risk 
provisions within Global Banking and Markets in 
Europe reflected increased charges against certain 
corporate accounts and impairment recorded on 
available-for-sale debt securities. 

In Mexico, loan impairment charges rose by 

US$513 million or 69 per cent, primarily in the 
credit card portfolio. This was due to a combination 
of higher lending volumes from organic expansion 
and higher delinquency rates which were driven by 
a deterioration in credit quality as the portfolio 
continued to season and move into the later stages of 
delinquency. Management took action to enhance 
collection activity and improve the quality of new 
business. Impairment charges in the commercial 
portfolio also rose due to credit quality deterioration 
among small and medium-sized enterprises as the 
economy weakened. 

In Hong Kong, the rise in loan impairment 
charges was driven by weakness in parts of the 
export sector within the commercial portfolio in the 
second half of 2008. In Global Banking and Markets, 
credit impairment charges within Balance Sheet 
Management principally reflected losses on debt 
securities and paper issued by financial institutions 
previously rated at investment grade which failed in 
the year. 

In Rest of Asia-Pacific, the growth in loan 
impairment charges reflected a combination of the 
expansion of consumer lending and credit quality 
deterioration in India and the Middle East. In 
addition, higher impairment charges in Commercial 
Banking were driven by a deterioration in credit 
quality in the second half of the year. 

For the Group as a whole, the aggregate 
outstanding customer loan impairment allowances 
at 31 December 2008 of US$23.9 billion represented 
2.6 per cent of gross customer advances (net of 
reverse repos and settlement accounts), compared 
with 2 per cent at 31 December 2007. 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Group performance > Operating expenses  

Operating expenses 

By expense category 
Employee compensation and benefits  .....................................................................  
Premises and equipment (excluding depreciation and impairment) .......................  
General and administrative expenses  ......................................................................  

Administrative expenses ..........................................................................................  
Depreciation and impairment of property, plant and equipment  ............................  
Amortisation and impairment of intangible assets ..................................................  
Goodwill impairment ...............................................................................................  

Total operating expenses  .........................................................................................  

Staff numbers (full-time equivalent) 
Europe ......................................................................................................................  
Hong Kong  ..............................................................................................................  
Rest of Asia-Pacific27  ..............................................................................................  
Middle East27  ...........................................................................................................  
North America  .........................................................................................................  
Latin America  ..........................................................................................................  

2009   
US$m   

2008   
US$m   

18,468 
4,099 
9,293 

31,860 
1,725 
810 
– 

34,395 

20,792  
4,305  
10,955  

36,052  
1,750  
733  
10,564  

49,099  

2007 
US$m 

21,334 
3,966 
11,328 

36,628 
1,714 
700 
–  

39,042 

At 31 December 

2009   

2008   

2007 

76,703 
27,614 
87,141 
8,281 
35,458 
54,288 

82,093 
29,330 
89,706 
8,453 
44,725 
58,559 

82,166 
27,655 
80,523 
8,050 
52,722 
64,404 

Total staff numbers ..................................................................................................  

289,485 

312,866  

315,520 

For footnote, see page 149. 

2009 compared with 2008 

Reported operating expenses fell by US$14.7 billion 
to US$34.4 billion, with the most significant feature 
being the non-recurrence of the goodwill impairment 
charge of US$10.6 billion in 2008 to fully write off 
goodwill in Personal Financial Services in North 
America. Excluding this and on an underlying basis, 
operating expenses fell by 4 per cent.  

Underlying operating expenses excluding 
goodwill impairment fell by 4 per cent. 

Employee compensation and benefits fell by 
4 per cent as costs in the US declined following the 
closure of the branch-based consumer finance 
business in the first quarter of 2009. Average 
headcount in most regions was lower and this was 
reflected in lower costs. In the UK, a change in the 
basis of delivering death-in-service, ill health and 
early retirement benefits for some UK employees 
generated a one-off accounting gain of 
US$499 million which was partly offset by increased 
regular pension costs. There were higher 
performance-related costs in Global Banking and 
Markets reflecting its results. The UK and French 
governments announced one-off taxes in late 2009 
in respect of certain bonuses payable by banks 
and banking groups. In both countries there is 
uncertainty over the interpretation of the draft 
proposals, and detailed analysis of individual awards  

in the context of the final legislation will be required 
to determine the precise effect of the taxes. The 
estimated tax payable under the proposals as 
currently drafted is US$355 million in the UK and 
US$45 million in France. The taxes will be payable 
and accounted for in 2010 once the legislation is 
enacted. For further details, see page 326. 

Premises and equipment costs increased 

marginally with higher rental costs reflecting the sale 
and leaseback of a number of properties in 2008. 
One-off costs incurred due to the closure of the 
Consumer Lending branch network in the US were 
partly offset by savings resulting from the closure. 

General and administrative expenses fell as 

HSBC focused on managing costs tightly and 
increasing efficiency. Marketing and advertising 
costs fell across the group, most notably in Card and 
Retail Services in North America, and in the UK. 
Travel and entertainment costs, and expenditure 
related to services contracted to third parties, fell, 
primarily in Europe and North America. Better use 
of direct channels, increased automation of manual 
processes, enhanced utilisation of global service 
centres and elimination of redundant systems 
continued to be driven through the One HSBC 
programme. In North America, cost savings also 
resulted in the Consumer Lending Business from the 
discontinuation of loan originations and the closure 
of branches. 

38 

 
 
 
 
 
 
 
 
 
 
 
2008 compared with 2007 

Reported operating expenses increased by 
US$10.1 billion to US$49.1 billion, due to an 
impairment charge of US$10.6 billion to fully write 
off goodwill in Personal Financial Services in North 
America. Excluding this, operating expenses 
remained broadly in line on both reported and 
underlying bases.  

Employee compensation and benefits fell 
marginally. Lower discretionary bonuses reflected 
weaker performance in the current economic 
conditions. A review of actuarial assumptions on 
employees’ defined benefit pensions resulted in 
lower service costs in the UK. The restructuring of 
the consumer finance business in North America led 
to reduced headcount and lower costs. This was 
partially offset by higher salaries and increased 
headcount to support business expansion, mainly in 
Asia. Restructuring costs were incurred primarily in 
Latin America and Europe. 

Premises and equipment costs increased 
primarily in the UK and the Rest of Asia-Pacific 
region, driven by investment in technology and 
extensions and improvements to the branch and 

Cost efficiency ratios 

ATM networks. As a consequence, repairs and 
maintenance costs rose. Commercial property rental 
costs also increased as a result of higher prices, new 
rentals and sale and leaseback deals. 

General and administrative expenses 

decreased, primarily due to a one-off recovery of 
US$110 million of previous years’ transactional 
taxes in Brazil and the non-recurrence of a number 
of one-off items in 2007, most notably (i) ex-gratia 
payments made in the UK in respect of overdraft 
fees, (ii) the provision for reimbursement of certain 
charges on historic will trusts and other related 
services in the UK, (iii) the indemnification 
agreement with Visa ahead of Visa’s IPO, and 
(iv) restructuring charges in the US consumer 
finance business incurred in 2007. These were partly 
offset by an increase in the Financial Services 
compensation scheme levy in the UK and an 
increase in a litigation provision in Asia. 

Goodwill impairment amounting to 

US$10.6 billion was booked following the continued 
deterioration in economic and credit conditions in 
North America. For further information see Note 22 
on the Financial Statements. 

2009
% 

2008 
% 

HSBC  .......................................................................................................................   

52.0     

60.1     

Personal Financial Services ...................................................................................   
Europe  ......................................................................................................................   
Hong Kong  ...............................................................................................................   
Rest of Asia-Pacific27  ...............................................................................................   
Middle East27  ............................................................................................................   
North America ..........................................................................................................   
Latin America ...........................................................................................................   

Commercial Banking  .............................................................................................   
Europe  ......................................................................................................................   
Hong Kong  ...............................................................................................................   
Rest of Asia-Pacific27  ...............................................................................................   
Middle East27  ............................................................................................................   
North America ..........................................................................................................   
Latin America ...........................................................................................................   

For footnote, see page 149. 

51.7     
68.7     
34.9     
81.2     
53.5     
38.1     
66.7     

46.4     
47.4     
33.7     
47.0     
33.8     
47.7     
57.0     

76.4     
62.7     
32.2     
81.5     
53.2     
106.8     
59.7     

43.0     
44.2     
26.2     
45.9     
32.0     
46.1     
55.0     

2007
% 

49.4 

50.3 
64.8 
27.2 
77.9 
61.1
42.3 
61.3 

44.8 
49.3 
24.9 
47.5 
34.5
45.1 
54.3 

39 

 
 
 
 
 
 
   
   
 
 
   
   
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Group performance > Share of profit in associates and joint ventures // Economic profit 

Share of profit in associates and joint ventures 

Associates 

Bank of Communications Co., Limited  ..............................................................  
Ping An Insurance (Group) Company of China, Limited  ..................................  
Industrial Bank Co., Limited ...............................................................................  
The Saudi British Bank  .......................................................................................  
Other  ....................................................................................................................  

Share of profit in associates .....................................................................................  
Share of profit in joint ventures ...............................................................................  

Share of profit in associates and joint ventures .......................................................  

2009
US$m 

754 
551 
216 
172 
42 

1,735 
46 

1,781 

2008 
US$m 

741  
324  
221  
251  
63  

1,600  
61  

1,661  

2007
US$m 

445 
518 
128 
216 
159 

1,466 
37 

1,503 

2009 compared with 2008 

2008 compared with 2007 

The share of profit in associates and joint ventures 
was US$1.8 billion, an increase of 7 per cent on 
2008, and 6 per cent on an underlying basis. 

Share of profit in associates and joint ventures was 
US$1.7 billion, an increase of 11 per cent compared 
with 2007, and 4 per cent on an underlying basis. 

HSBC’s share of profits from Ping An Insurance 

(Group) Company of China, Limited (‘Ping An 
Insurance’) increased by 62 per cent as a result of the 
non-recurrence of Ping An Insurance’s impairment of 
its investment in Fortis SA/NV and Fortis N.V. 
(‘Fortis’) in 2008 and an increase in new business 
sales and investment returns which were boosted by a 
recovery in equity markets during 2009. This was 
partly offset by the non-recurrence of favourable 
changes to investment assumptions in the first half of 
2008. 

6 per cent underlying increase in share of 
profit in associates and joint ventures. 

HSBC’s share of profits from the Bank of 

Communications Co., Limited (‘Bank of 
Communications’) remained in line with 2008 as 
higher fee and trading income and a lower tax charge 
were broadly offset by a decline in net interest 
income and higher loan impairment charges.  

Profits from The Saudi British Bank were lower 

than in 2008 as an increase in loan impairment 
charges was only partly offset by increased operating 
income. 

The share of profits from joint ventures fell due 

to a decline in the profitability of HSBC Saudi Arabia 
Ltd as a result of a slowdown in initial public 
offerings (‘IPO’s) and a decline in assets under 
management. This was partly offset by an increase in 
profits from HSBC Merchant Services UK Ltd in the 
first half of 2009 compared with the second half of 
2008. HSBC Merchant Services UK Ltd was created 
in June 2008 and sold in June 2009. 

This increase was driven by higher contributions 
from Bank of Communications, Industrial Bank, and 
The Saudi British Bank, partly offset by lower profits 
from Ping An Insurance.  

HSBC’s share of profits from Bank of 

Communications rose by 52 per cent to 
US$741 million, primarily driven by increased 
margins, as yields rose following higher base rates in 
mainland China through most of 2008, and balance 
sheet growth. Growth in revenues from the asset 
custody business, financial advisory services and 
bank card transactions also drove higher profits.  

HSBC’s share of profits from Ping An Insurance 

decreased by 43 per cent, primarily due to the 
impairment of its investment in Fortis, following 
significant declines in its market value. 

Profits from The Saudi British Bank were higher 

by 16 per cent due to strong balance sheet growth, 
particularly in the lending portfolio, augmented by 
higher fees from cards, account services and trade. 

Profits from Industrial Bank grew by 72 per cent, 

driven by increased investment income and balance 
sheet growth.  

The share of profits from joint ventures rose 
due to growth in HSBC Saudi Arabia Ltd and the 
recognition of profits in HSBC Merchant Services 
UK Ltd, the new merchant acquiring venture with 
Global Payments Inc. 

An adjustment to the embedded value of HSBC 

Assurances in 2007 did not recur.

40 

 
 
 
 
 
 
 
 
 
 
 
Gains arising from dilution of interests in 
associates 

In 2007, HSBC’s associates, Industrial Bank, 
Ping An Insurance and Bank of Communications 
in mainland China, Financiera Independencia in 
Mexico and Techcombank in Vietnam issued new 
shares for which HSBC did not subscribe. As a 
consequence of the new monies raised by the 
associates, HSBC’s share of their underlying assets 
increased by US$1.1 billion, notwithstanding the 
reduction in the Group’s interests. These gains were 
presented in the income statement as ‘Gains arising 
from dilution of interests in associates’, and should 
be regarded as exceptional. 

Economic profit 

HSBC’s internal performance measures include 
economic profit, a calculation which compares the 
return on financial capital invested in HSBC by its 
shareholders with the cost of that capital. HSBC 
prices its cost of capital internally and the difference 
between that cost and the post-tax profit attributable 
to ordinary shareholders represents the amount 
of economic profit generated. Economic profit 
generated is used by management as one input in 
deciding where to allocate capital and other 
resources.  

In seeking to drive long-term sustainable 

risk-based performance, HSBC emphasises the trend 
in economic profit ahead of absolute amounts within 
business units. The Group’s long-term cost of equity 
is reviewed annually and for 2009 remained at 10 per 
cent. The following commentary on economic profit 
is on a reported basis. 

The economic loss decreased by US$0.2 billion. 

Profit attributable to shareholders reflected a 
significant negative fair value movement in own debt 
of US$6.5 billion as credit spreads tightened, 
compared with an equivalent gain of US$6.6 billion 
in 2008, and the non-recurrence of a goodwill 
impairment charge of US$10.6 billion in 2008. 

Average invested capital decreased by 1 per cent. 

The additional equity raised through the rights issue 
was offset by the effect of the goodwill impairment 
charge at the end of 2008 and losses on structural 
foreign exchange exposures, the result of a stronger 
US dollar. 

Economic spread increased by 0.1 percentage 
points, the result of an increase in return on invested 
capital of 2 per cent and a decrease in the cost of 
capital in dollar terms of 1 per cent compared with 
2008. 

2009 

US$m      %28  

2008 
US$m     

%28

Average total shareholders’ equity ..................................................................... 
Adjusted by: 

Goodwill previously amortised or written off  ............................................... 
Property revaluation reserves ......................................................................... 
Reserves representing unrealised losses on effective cash flow hedges  ....... 
Reserves representing unrealised losses on available-for-sale securities ...... 
Preference shares and other equity instruments ............................................. 

115,431 

8,123 
(799)
385 
16,189 
(3,538)

Average invested capital29  .................................................................................. 

135,791 

122,292 

8,152 
(828) 
997 
9,163 
(2,685) 

137,091 

Return on invested capital30  ................................................................................ 

5,565 

4.1 

5,497 

4.0 

Benchmark cost of capital  .................................................................................. 

(13,579)

(10.0) 

(13,709) 

(10.0)

Economic loss and spread  .................................................................................. 

(8,014)

(5.9) 

(8,212) 

(6.0)

For footnotes, see page 149. 

41 

 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Balance sheet > Movement in 2009  

Consolidated balance sheet 

Consolidated balance sheet as at 31 December 2009 

ASSETS 
Cash and balances at central banks  .........................................................................  
Trading assets  ..........................................................................................................  
Financial assets designated at fair value  .................................................................  
Derivatives ...............................................................................................................  
Loans and advances to banks  ..................................................................................  
Loans and advances to customers  ...........................................................................  
Financial investments  ..............................................................................................  
Other assets ..............................................................................................................  

At 31 December 
2008 
US$m 

2009
US$m 

60,655 
421,381 
37,181 
250,886 
179,781 
896,231 
369,158 
149,179 

52,396 
427,329 
28,533 
494,876 
153,766 
932,868 
300,235 
137,462 

2007
US$m 

21,765 
445,968 
41,564 
187,854 
237,366 
981,548 
283,000 
155,201 

Total assets  ..............................................................................................................  

2,364,452 

2,527,465 

2,354,266 

LIABILITIES AND EQUITY 
Liabilities 
Deposits by banks ....................................................................................................  
Customer accounts ...................................................................................................  
Trading liabilities .....................................................................................................  
Financial liabilities designated at fair value ............................................................  
Derivatives ...............................................................................................................  
Debt securities in issue  ............................................................................................  
Liabilities under insurance contracts .......................................................................  
Other liabilities  ........................................................................................................  

124,872 
1,159,034 
268,130 
80,092 
247,646 
146,896 
53,707   
148,414 

130,084 
1,115,327 
247,652 
74,587 
487,060 
179,693 
43,683 
149,150 

132,181 
1,096,140 
314,580 
89,939 
183,393 
246,579 
42,606 
113,432 

Total liabilities .........................................................................................................  

2,228,791 

2,427,236 

2,218,850 

Equity 
Total shareholders’ equity  .......................................................................................  
Minority interests .....................................................................................................  

128,299 

7,362   

Total equity ..............................................................................................................  

135,661 

93,591 
6,638 

100,229 

128,160 
7,256 

135,416 

Total equity and liabilities  .......................................................................................  

2,364,452   

2,527,465 

2,354,266 

A more detailed consolidated balance sheet is contained in the Financial Statements on page 355. 

Movement from 31 December 2008 to 
31 December 2009 

creation by central banks, particularly in Europe 
and North America. 

Total assets amounted to US$2.4 trillion, 6 per cent 
lower than at 31 December 2008. After excluding 
the effect of currency movements, underlying total 
assets declined by 11 per cent, driven by a reduction 
in the fair value of derivative assets as market 
conditions stabilised.  

The Group’s reported tier 1 ratio increased from 
8.3 per cent to 10.8 per cent, mainly due to additional 
equity of US$17.8 billion raised through the rights 
issue in April 2009, the contribution from profits for 
the year and a reduction in the underlying level of 
risk-weighted assets. For more details of capital and 
risk weighted assets, see pages 285 to 291. The 
following commentary is on an underlying basis. 

Assets 

Cash and balances at central banks increased by 
12 per cent, consistent with the global liquidity 

Trading assets fell by 6 per cent, primarily 
due to a decrease in the level of reverse repos, 
particularly in Europe and North America, and a 
reduction in holdings of short-dated government 
securities in Hong Kong. There was also a reduction 
in the collateral required by counterparties to support 
derivative liabilities as these balances declined. 
Equity shares held-for-trading grew as activity 
recovered against a low in the fourth quarter of 2008. 

A reduction in the fair values of derivative 
assets drove an 11 per cent decline in 
underlying total assets. 

Financial assets designated at fair value grew 

by 19 per cent due to an increase in UK government 
debt securities in Balance Sheet Management, and an 
increase in the fair value of equity securities held 
within the insurance business, particularly in Europe 
and Hong Kong, as market values recovered.  

42 

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
Derivative assets declined by 52 per cent with 
reductions across all classes of asset, notably foreign 
exchange, interest rate and credit derivatives. Lower 
volatility within the financial markets, steepening 
yield curves in major currencies and narrowing 
credit spreads led to a fall in the fair value of 
outstanding derivative contracts. 

Loans and advances to banks increased by 
12 per cent, mainly in Hong Kong and Rest of Asia-
Pacific, where surplus funds were placed on a 
short-term basis with financial institutions and 
central banks as part of Balance Sheet Management 
activities.  

Loans and advances to customers fell by 9 per 

cent, driven by a reduction in balances in North 
America due to the run-off of the consumer finance 
businesses, the sale of selected portfolios, and a 
reduction in Treasury reverse repo balances and cash 
collateral as excess liquidity was placed in other 
investments. These factors were compounded by 
declines in balances in other regions, particularly 
in the first half of the year, due to customer 
deleveraging and lower credit origination in certain 
segments as risk appetite reduced and customer 
demand declined. In the UK, there was also a 
reduction in customer overdraft balances that are 
managed on a net basis but reported gross under 
IFRSs. Mortgage balances increased strongly in the 
UK and Hong Kong as HSBC targeted growth in 
these markets, although this was largely offset by the 
run-off of balances in the US, as noted above. 

Financial investments rose by 17 per cent, 
mainly in Hong Kong driven by purchases of Hong 
Kong government and other highly-rated securities 
in the year. This increase was partly offset by a fall 
in financial investments in Europe, as a result of debt 
securities that matured and were not replaced. 

was mainly due to an outflow of deposits in Europe 
as the economic situation improved and investor risk 
appetite increased. There was also a fall in deposits 
from customers whose accounts are managed net but 
reported gross under IFRSs, (see ‘Loans and 
advances to customers’). These factors were partly 
offset by an increase in deposits in Hong Kong due 
to an excess of liquidity in the market. 

Trading liabilities were 3 per cent higher, driven 

by increases in hedged net short positions on equity 
securities in line with a rise in market activity, and in 
government debt securities as a result of more active 
market making activities and an expectation of 
interest rate rises on certain trading desks. Offsetting 
this was a reduction in repo contracts, and a decrease 
in structured deposit accounts in Hong Kong as 
existing deals matured and customers expressed a 
preference for vanilla cash instruments in the 
uncertain economic environment. 

Financial liabilities designated at fair value 
grew by 4 per cent due to new HSBC debt issuances 
in Europe during the year. 

Derivative businesses are managed within 

market risk limits and, as a consequence, the 
reduction in the value of derivative liabilities 
broadly matched that of derivative assets. 

Debt securities in issue fell by 22 per cent, 

primarily in North America as the funding 
requirements reduced in line with the run-off of 
the consumer finance business. 

Liabilities under insurance contracts grew by 

18 per cent due to gains recorded on unit-linked 
products as a result of an improvement in investment 
market values, and higher insurance sales in Hong 
Kong following the launch of several new products. 

Other liabilities were 4 per cent lower than at 

Other assets grew by 7 per cent compared with 

31 December 2008. 

31 December 2008.  

Liabilities 

Deposits by banks decreased by 10 per cent, largely 
reflecting a decline in central bank and other 
interbank deposits in Hong Kong, Rest of Asia-
Pacific and North America. 

Customer account balances decreased by 2 per 

cent, despite growth in the Personal Financial 
Services and Commercial Banking segments. This 

Equity 

Total shareholders’ equity increased by 31 per cent, 
mainly due to the US$17.8 billion of funds raised 
through the rights issue in April 2009. In addition, 
the negative balance on the available-for-sale reserve 
also declined from US$20.6 billion at 31 December 
2008 to US$10.0 billion at 31 December 2009, 
largely reflecting increases in the market value of 
assets. 

43 

  Under-
lying
change
% 

12 
(6)

19 
(52)
12 
(9)
17 
7 

(11)

(10)
(2)
3 

4 
(52)
(22)

18 
(4)

(13)

31 
7 

30 

(11)

%   

16 
(1) 

30 
(49) 
17 
(4) 
23 
9 

(6) 

(4) 
4 
8 

7 
(49) 
(18) 

23 
– 

(8) 

37 
11 

35 

(6) 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Balance sheet > Reconciliation of assets and liabilities / Loans and advances and customer accounts  

Reconciliation of reported and underlying assets and liabilities 

31 December 2009 compared with 31 December 2008 

HSBC  

Cash and balances at central banks  .. 
Trading assets  ................................... 
Financial assets designated at fair 

value  ............................................. 
Derivative assets  ............................... 
Loans and advances to banks  ........... 
Loans and advances to customers  .... 
Financial investments  ....................... 
Other assets ....................................... 

  31 Dec 08 
as 
reported 
US$m 

  Currency 
 translation31
US$m 

  31 Dec 08
at 31 Dec 09
exchange
rates
US$m 

 Underlying
change
US$m 

52,396 
427,329 

28,533 
494,876 
153,766 
932,868 
300,235 
137,462 

1,550 
21,612 

2,636 
32,379 
7,406 
57,163 
14,748 
1,807 

53,946 
448,941 

31,169 
527,255 
161,172 
990,031 
314,983 
139,269 

6,709 
(27,560)

6,012 
(276,369)
18,609 
(93,800)
54,175 
9,910 

US$m   

60,655  
421,381  

37,181  
250,886  
179,781  
896,231  
369,158  
149,179  

  31 Dec 09
as
reported

  Reported
change

Total assets  ....................................... 

2,527,465 

139,301 

2,666,766 

(302,314)

2,364,452  

Deposits by banks ............................. 
Customer accounts ............................ 
Trading liabilities .............................. 
Financial liabilities designated at  

fair value ....................................... 
Derivative liabilities  ......................... 
Debt securities in issue  ..................... 
Liabilities under insurance  

contracts ........................................ 
Other liabilities  ................................. 

130,084 
1,115,327 
247,652 

74,587 
487,060 
179,693 

43,683 
149,150 

8,426 
64,478 
12,714 

2,709 
31,722 
8,005 

1,763 
5,144 

138,510 
1,179,805 
260,366 

(13,638)
(20,771)
7,764 

124,872  
1,159,034  
268,130  

77,296 
518,782 
187,698 

45,446 
154,294 

2,796 
(271,136)
(40,802)

80,092  
247,646  
146,896  

8,261 
(5,880)

53,707  
148,414  

Total liabilities .................................. 

2,427,236 

134,961 

2,562,197 

(333,406)

2,228,791  

Total shareholders’ equity  ................ 
Minority interests .............................. 

93,591 
6,638 

Total equity ....................................... 

100,229 

4,114 
226 

4,340 

97,705 
6,864 

30,594 
498 

128,299  
7,362  

104,569 

31,092 

135,661  

Total equity and liabilities  ................ 

2,527,465 

139,301 

2,666,766 

(302,314)

2,364,452  

For footnote, see page 149. 

In 2009, the effect of acquisitions was not material. 

44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of reported and underlying loans and advances to customers and customer accounts by geographical 
region 

31 December 2009 compared with 31 December 2008 

  31 Dec 08 
as 
reported 
US$m 

  Currency 
 translation31
US$m 

  31 Dec 08
at 31 Dec 09
exchange
rates
US$m 

 Underlying
change
US$m 

  31 Dec 09
as
reported

  Reported
change

US$m   

%   

  Under-
lying
change
% 

426,191 
100,220 
80,661 
27,295 
256,214 
42,287 

37,773 
(54)
5,320 
(69)
7,379 
6,814 

463,964 
100,166 
85,981 
27,226 
263,593 
49,101 

(24,483)
(785)
(5,938)
(4,382)
(56,740)
(1,472)

439,481 
99,381 
80,043 
22,844 
206,853 
47,629 

932,868 

57,163 

990,031 

(93,800)

896,231 

502,476 
250,517 
124,194 
35,165 
143,532 
59,443 

42,883 
(119)
5,736 
(76)
5,577 
10,477 

545,359 
250,398 
129,930 
35,089 
149,109 
69,920 

(50,340)
25,043 
4,069 
(2,560)
48 
2,969 

495,019  
275,441  
133,999  
32,529  
149,157  
72,889  

1,115,327 

64,478 

1,179,805 

(20,771)

1,159,034  

3 
(1) 
(1) 
(16) 
(19) 
13 

(4) 

(1) 
10 
8 
(7) 
4 
23 

4 

(5)
(1)
(7)
(16)
(22)
(3)

(9)

(9)
10 
3 
(7)
– 
4 

(2)

Loans and advances to customers 

(net) 

Europe ............................................... 
Hong Kong  ....................................... 
Rest of Asia-Pacific .......................... 
Middle East ....................................... 
North America  .................................. 
Latin America  ................................... 

Customer accounts 
Europe ............................................... 
Hong Kong  ....................................... 
Rest of Asia-Pacific .......................... 
Middle East ....................................... 
North America  .................................. 
Latin America  ................................... 

Reconciliation of reported and underlying loans and advances to customers and customer accounts by customer 
groups and global businesses 

31 December 2009 compared with 31 December 2008 

  31 Dec 08 
as 
reported 
US$m 

  Currency 
 translation31
US$m 

  31 Dec 08
at 31 Dec 09
exchange
rates
US$m 

 Underlying
change
US$m 

  31 Dec 09
as
reported

  Reported
change

US$m   

%   

  Under-
lying
change
% 

401,402 
203,949 
287,306 
37,590 
2,621 

932,868 

440,338 
235,879 
320,386 
116,683 
2,041 

21,119 
14,614 
19,989 
1,416 
25 

57,163 

24,029 
13,901 
24,243 
2,291 
14 

422,521 
218,563 
307,295 
39,006 
2,646 

(23,061)
(18,889)
(50,339)
(1,975)
464 

399,460  
199,674  
256,956  
37,031  
3,110  

990,031 

(93,800)

896,231  

464,367 
249,780 
344,629 
118,974 
2,055 

34,742 
17,608 
(59,902)
(12,441)
(778)

499,109  
267,388  
284,727  
106,533  
1,277  

1,115,327 

64,478 

1,179,805 

(20,771)

1,159,034  

– 
(2) 
(11) 
(1) 
19 

(4) 

13 
13 
(11) 
(9) 
(37) 

4 

(5)
(9)
(16)
(5)
18 

(9)

7 
7 
(17)
(10)
(38)

(2)

Loans and advances to customers 

(net) 

Personal Financial Services .............. 
Commercial Banking ........................ 
Global Banking and Markets ............ 
Private Banking  ................................ 
Other  ................................................. 

Customer accounts 
Personal Financial Services .............. 
Commercial Banking ........................ 
Global Banking and Markets ............ 
Private Banking  ................................ 
Other  ................................................. 

For footnote, see page 149. 

In 2009, the effect of acquisitions was not material. 

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Balance sheet / Average balance sheet 

Average balance sheet and net interest 
income  

Average balances and related interest are shown for 
the domestic operations of HSBC’s principal 
commercial banks by geographical region. ‘Other 
operations’ comprise the operations of the principal 
Commercial Banking and consumer finance entities 
outside their domestic markets and all other banking 
operations, including investment banking balances 
and transactions.  

Average balances are based on daily averages 

for the principal areas of HSBC’s banking activities 
with monthly or less frequent averages used 
elsewhere. 

Balances and transactions with fellow 
subsidiaries are reported gross in the principal 
Commercial Banking and consumer finance entities 
within ‘Other interest-earning assets’ and ‘Other 
interest-bearing liabilities’ as appropriate and the 
elimination entries are included within ‘Other 
operations’ in those two categories. 

Net interest margin numbers are calculated 

by dividing net interest income as reported in the 
income statement by the average interest-earning 
assets from which interest income is reported 
within the ‘Net interest income’ line of the income 
statement. Interest income and interest expense 
arising from trading assets and liabilities and the 
funding thereof is included within ‘Net trading 
income’ in the income statement. 

Assets 

Summary 

Average
balance

2009 
Interest
income   Yield 
US$m US$m   % 

  Average
  balance
US$m

2008 
Interest
income   Yield 
US$m  

%     

    Average 
  balance 
US$m 

2007 
Interest
income   Yield
%
US$m  

Total interest-earning assets (itemised  

below)  ......................................................   1,384,705
357,504
62,143
(26,308)
667,942

Trading assets32 ............................................  
Financial assets designated at fair value33 ...  
Impairment provisions .................................  
Non-interest-earning assets  .........................  

62,096
7,614
1,032

4.48  1,466,622
2.13 
428,539
1.66 
37,303
(20,360)
596,885

91,301
16,742
1,108

6.23 
3.91   
2.97   

1,296,701 
374,973 
14,899 
(15,309) 
440,686 

92,359   7.12 
17,562   4.68 
813   5.46 

Total assets and interest income ..................   2,445,986

70,742

2.89  2,508,989

109,151

4.35  2,111,950  110,734   5.24 

Short-term funds and loans and advances 

to banks 

Europe 

Hong Kong 

Rest of Asia-
Pacific27 

HSBC Bank .....................  
HSBC Private Banking  

Holdings (Suisse) ........  
HSBC France  ..................  

Hang Seng Bank  .............  
The Hongkong and 

Shanghai Banking 
Corporation  .................  

The Hongkong and 

Shanghai Banking 
Corporation  .................  
HSBC Bank Malaysia  .....  

Middle East27  HSBC Bank Middle East .  

North America  HSBC Bank USA ............  
HSBC Bank Canada ........  

Latin America  HSBC Mexico  .................  
Brazilian operations34 ......  
HSBC Bank Panama  .......  
HSBC Bank Argentina ....  

38,455

1,379

3.59 

46,703

2,187

4.68   

49,910 

2,592   5.19

4,451
37,239

16,626

43
440

202

0.97 
1.18 

1.21 

8,040
35,801

17,402

333
1,495

4.14 
4.18   

5,295 
31,591 

229   4.32
1,294   4.10 

587

3.37   

13,054 

609   4.67

27,903

182

0.65 

47,244

1,344

2.84 

50,210 

2,352   4.68

23,107
3,776

4,312

2,338
2,934

3,722
10,490
1,187
256

326
81

52

94
10

1.41 
2.15 

1.21 

4.02 
0.34 

149
1,003
10
29

4.00 
9.56 
0.84 
11.33 

27,907
4,659

6,028

9,595
3,354

3,682
7,959
1,133
612

881
165

188

328
107

247
951
30
43

760

3.16 
3.54   

19,286 
2,861 

810   4.20
103   3.60

3.12   

6,328 

324   5.12

3.42   
3.19   

6.71   
11.95   
2.65   
7.03   

9,393 
3,810 

3,555 
5,790 
897 
304 

477   5.08
174   4.57

239   6.72
645   11.14
33   3.68
16   5.26

3.80   

19,087 

898   4.70

192,578

4,199

2.18 

240,111

9,646

4.02   

221,371    10,795   4.88

46 

Other operations  ..........................................  

15,782

199

1.26 

19,992

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Average
balance
US$m

2009 
Interest
income   Yield 
US$m   % 

  Average
  balance
US$m

2008 
Interest
income   Yield 
US$m  

%     

    Average 
  balance 
US$m 

2007 
Interest
income   Yield
%
US$m  

Loans and advances to customers 

Europe 

Hong Kong 

Rest of Asia-
Pacific27 

HSBC Bank .....................  
HSBC Private Banking  

Holdings (Suisse) ........  
HSBC France  ..................  
HSBC Finance .................  

Hang Seng Bank ..............  
The Hongkong and 

Shanghai Banking 
Corporation  .................  

The Hongkong and 

Shanghai Banking 
Corporation  .................  
HSBC Bank Malaysia  .....  

276,602

10,898

3.94 

288,214

18,587

6.45   

237,231 

18,078   7.62

9,993
71,048
3,094

176
1,932
319

1.76 
2.72 
10.31 

12,355
73,455
4,808

494
3,604
505

4.00 
4.91   
10.50   

9,805 
68,027 
5,492 

507   5.17
3,219   4.73 
611   11.13

42,619

1,194

2.80 

42,304

1,589

3.76   

37,827 

2,120   5.60

55,287

1,757

3.18 

54,628

2,291

4.19 

48,134 

2,901   6.03

66,262
8,113

3,668
455

5.54 
5.61 

77,741
8,407

5,163
553

6.64 
6.58   

59,286 
7,467 

4,321   7.29
507   6.79

Middle East27  HSBC Bank Middle East   

22,612

1,593

7.04 

23,697

1,549

6.54   

15,125 

1,200   7.93

North America  HSBC Bank USA ............  
HSBC Finance .................  
HSBC Bank Canada ........  

98,422
101,132
43,072

Latin America  HSBC Mexico  .................  
Brazilian operations34 ......  
HSBC Bank Panama  .......  
HSBC Bank Argentina ....  

12,185
18,704
9,302
1,940

5,541
9,941
1,499

1,708
4,494
864
357

5.63 
9.83 
3.48 

14.02 
24.03 
9.29 
18.40 

93,088
140,957
48,331

17,252
19,642
8,620
2,136

5,758
15,835
2,455

2,565
4,879
810
378

6.19   
11.23   
5.08   

14.87   
24.84   
9.40   
17.70   

90,091 
153,658 
43,570 

6,585   7.31
18,086   11.77
2,598   5.96

16,469 
13,569 
8,113 
1,667 

2,187   13.28
3,895   28.71
778   9.59
241   14.46

Other operations  ..........................................  

29,670

1,905

6.42 

28,027

1,707

6.09   

21,318 

1,790   8.40

870,057

48,301

5.55 

943,662

68,722

7.28   

836,849 

69,624   8.32

Financial investments 

Europe 

Hong Kong 

Rest of Asia-
Pacific27 

HSBC Bank .....................  
HSBC Private Banking 

Holdings (Suisse) ........  
HSBC France  ..................  

Hang Seng Bank ..............  
The Hongkong and 

Shanghai Banking 
Corporation  .................  

The Hongkong and 

Shanghai Banking 
Corporation  .................  
HSBC Bank Malaysia  .....  

79,763

2,321

2.91 

83,725

3,840

4.59   

45,885 

2,431   5.30

15,602
5,327

24,594

363
141

630

2.33 
2.65 

2.56 

12,018
14,862

553
795

4.60 
5.35   

10,372 
10,357 

511   4.93
511   4.93 

24,031

1,063

4.42   

30,791 

1,550   5.03

52,965

644

1.22 

15,361

563

3.67 

20,717 

1,017   4.91

34,056
1,218

1,039
37

Middle East27  HSBC Bank Middle East   

6,996

North America  HSBC Bank USA ............  
HSBC Finance .................  
HSBC Bank Canada ........  

Latin America  HSBC Mexico  .................  
Brazilian operations34 ......  
HSBC Bank Panama  .......  
HSBC Bank Argentina ....  

27,253
2,426
10,282

3,916
6,930
604
181

118

969
120
205

227
820
39
35

3.05 
3.04 

1.69 

3.56 
4.95 
1.99 

5.80 
11.83 
6.46 
19.34 

31,992
937

1,507
36

4.71 
3.84   

23,739 
1,515 

1,065   4.49
56   3.70

5,671

144

2.54   

3,654 

174   4.76

25,089
2,908
7,037

3,470
6,758
618
287

1,232
143
197

244
853
47
47

4.91   
4.92   
2.80   

7.03   
12.62   
7.61   
16.38   

23,373 
4,072 
6,068 

3,327 
5,596 
709 
563 

1,189   5.09
229   5.62
258   4.25

319   9.59
672   12.01
58   8.18
68   12.08

Other operations  ..........................................  

50,767

1,717

3.38 

29,632

1,354

4.57   

27,252 

1,407   5.16

322,880

9,425

2.92 

264,396

12,618

4.77   

217,990 

11,515   5.28

47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Balance sheet > Average balance sheet 

Assets (continued) 

Average
balance
US$m

2009 
Interest
income   Yield 
US$m   % 

  Average
  balance
US$m

2008 
Interest
income   Yield 
US$m  

%     

    Average 
  balance 
US$m 

2007 
Interest
income   Yield
%
US$m  

17,406

188

1.08 

25,885

630

2.43   

11,170 

652   5.84

21,450
11,867

2,618

360
172

1.68 
1.45 

21,189
23,414

875
630

4.13 
2.69   

16,360 
12,158 

882   5.39
419   3.45 

32

1.22 

1,629

48

2.95   

832 

42   5.05

26,657

214

0.80 

33,571

949

2.83 

27,057 

1,237   4.57

Other interest-earning assets  

Europe 

Hong Kong 

Rest of Asia-
Pacific27 

HSBC Bank .....................  
HSBC Private Banking  

Holdings (Suisse) ........  
HSBC France  ..................  

Hang Seng Bank ..............  
The Hongkong and 

Shanghai Banking 
Corporation  .................  

The Hongkong and 

Shanghai Banking 
Corporation  .................  
HSBC Bank Malaysia  .....  

19,917
407

106
6

Middle East27  HSBC Bank Middle East .  

North America  HSBC Bank USA ............  
HSBC Finance .................  
HSBC Bank Canada ........  

Latin America  HSBC Mexico  .................  
Brazilian operations34 ......  
HSBC Bank Panama  .......  
HSBC Bank Argentina ....  

541

3,327
2,995
773

138
1,074
1,372
51

46

71
6
9

–
46
9
–

0.53 
1.47 

8.50 

2.13 
0.20 
1.16 

– 
4.28 
0.66 
– 

24,492
212

352
7

1.44 
3.30   

11,137 
231 

588   5.28
12   5.19

843

3,091
2,638
1,025

193
1,438
1,807
58

63

7.47   

758 

52   6.86

188
63
25

2
147
23
1

6.08   
2.39   
2.44   

1.04   
10.22   
1.27   
1.72   

3,731 
1,724 
960 

– 
840 
1,351 
39 

231   6.19
89   5.16
31   3.23

–  

–
75   8.93
40   2.96
1   2.56

Other operations  ..........................................  

(111,403)

(1,094)

(123,032)

(3,688)

(67,857) 

(3,926)  

(810)

171  (21.11)

18,453

315

1.71   

20,491 

425   2.07

Total interest-earning assets 

Europe 

Hong Kong 

Rest of Asia-
Pacific27 

HSBC Bank .....................  
HSBC Private Banking 

Holdings (Suisse) ........  
HSBC France  ..................  
HSBC Finance .................  

Hang Seng Bank ..............  
The Hongkong and 

Shanghai Banking 
Corporation  .................  

The Hongkong and 

Shanghai Banking 
Corporation  .................  
HSBC Bank Malaysia  .....  

412,226

14,786

3.59 

444,527

25,244

5.68   

344,196 

23,753   6.90

51,496
125,481
3,094

942
2,685
319

1.83 
2.14 
10.31 

53,602
147,532
4,808

2,255
6,524
505

4.21 
4.42   
10.50   

41,832 
122,133 
5,492 

2,129   5.09
5,443   4.46 
611   11.13

86,457

2,058

2.38 

85,366

3,287

3.85   

82,504 

4,321   5.24

162,812

2,797

1.72 

150,804

5,147

3.41 

146,118 

7,507   5.14

143,342
13,514

5,139
579

3.59 
4.28 

162,132
14,215

7,903
761

4.87 
5.35   

113,448 
12,074 

6,784   5.98
678   5.62

Middle East27  HSBC Bank Middle East .  

34,461

1,809

5.25 

36,239

1,944

5.36   

25,865 

1,750   6.77

North America  HSBC Bank USA ............  
HSBC Finance .................  
HSBC Bank Canada ........  

131,340
106,553
57,061

Latin America  HSBC Mexico  .................  
Brazilian operations34 ......  
HSBC Bank Panama  .......  
HSBC Bank Argentina ....  

19,961
37,198
12,465
2,428

6,675
10,067
1,723

2,084
6,363
922
421

5.08 
9.45 
3.02 

10.44 
17.11 
7.40 
17.34 

130,863
146,503
59,747

24,597
35,797
12,178
3,093

7,506
16,041
2,784

3,058
6,830
910
469

5.74   
10.95   
4.66   

12.43   
19.08   
7.47   
15.16   

126,588 
159,454 
54,408 

8,482   6.70
18,404   11.54
3,061   5.63

23,351 
25,795 
11,070 
2,573 

2,745   11.76
5,287   20.50
909   8.21
326   12.67

Other operations  ..........................................  

(15,184)

2,727  

(45,381)

133  

(200) 

169  

1,384,705

62,096

4.48  1,466,622

91,301

6.23    1,296,701 

92,359   7.12

For footnotes, see page 149. 

48 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Equity and liabilities 

Summary 

Total interest-bearing liabilities (itemised 

Average
balance
US$m

2009 
Interest
expense   Cost 
US$m   % 

  Average
  balance
US$m

2008 
Interest
expense   Cost 

US$m  

%     

    Average 
  balance 
US$m 

2007 
Interest
expense   Cost
%

US$m  

below)  .....................................................  1,353,283
205,670

21,366
3,987

1.58  1,451,842
277,940
1.94 

48,738
11,029

3.36 
3.97   

1,279,460 
250,572 

54,564   4.26
12,186   4.86

15,688
123,271

748,074

293

1.87 

21,266
98,193

659,747

345

1.62 

20,827 
83,958 

  477,133 

224   1.07

Total equity and liabilities  ..........................  2,445,986

25,646

1.05  2,508,988

60,112

2.40 

 2,111,950 

66,974   3.17

35,207

553

1.57 

48,167

1,875

3.89   

44,787 

2,148   4.80

Trading liabilities ........................................ 
Financial liabilities designated at fair value 
(excluding own debt issued)  .................. 
Non-interest bearing current accounts ........ 
Total equity and other non-interest bearing 
liabilities  ................................................. 

Deposits by banks35 

Europe 

Hong Kong 

Rest of Asia-
Pacific27 

HSBC Bank .....................  
HSBC Private Banking  

Holdings (Suisse) ........  
HSBC France  ..................  

Hang Seng Bank ..............  
The Hongkong and 

Shanghai Banking 
Corporation  .................  

The Hongkong and 

Shanghai Banking 
Corporation  .................  
HSBC Bank Malaysia  .....  

Middle East27  HSBC Bank Middle East   

North America  HSBC Bank USA ............  
HSBC Bank Canada ........  

Latin America  HSBC Mexico  .................  
Brazilian operations34 ......  
HSBC Bank Panama  .......  
HSBC Bank Argentina ....  

Other operations  ..........................................  

1,063
43,682

1,051

6,892

10,710
110

773

8,381
1,405

1,462
3,292
908
12

2,899

1
536

5

9

165
2

9

9
8

49
241
26
1

45

117,847

1,659

Financial liabilities designated at fair  

value – own debt issued36 

Europe 

HSBC Holdings ...............  
HSBC Bank .....................  
HSBC France  ..................  

17,887
7,932
5,108

Hong Kong 

Hang Seng Bank ..............  

130

North America  HSBC Bank USA ............  
HSBC Finance .................  

1,615
26,628

369
196
128

2

30
871

0.09 
1.23 

0.48 

4,493
37,851

1,696

105
1,672

2.34 
4.42   

690 
30,816 

22   3.19
1,358   4.41 

55

3.24   

2,993 

123   4.11

0.13 

3,665

70

1.91 

3,634 

150   4.13

1.54 
1.82 

1.16 

0.11 
0.57 

3.35 
7.32 
2.86 
8.33 

1.55 

1.41 

2.06 
2.47 
2.51 

1.54 

1.86 
3.27 

16,232
338

1,680

11,015
1,391

822
2,790
1,016
27

4,564

450
10

2.77 
2.96   

10,247 
375 

29

1.73   

220
41

32
190
43
1

166

2.00   
2.95   

3.89   
6.81   
4.23   
3.70   

3.64   

672 

6,933 
1,681 

983 
1,549 
1,137 
117 

4,495 

445   4.34
12   3.20

32   4.76

414   5.97
93   5.53

63   6.41
106   6.84
66   5.80
9   7.69

291   6.47

135,747

4,959

3.65   

111,109 

5,332   4.80

18,675
8,805
1,515

127

1,504
32,126

721
529
79

3.86   
6.01   
5.21   

15,142 
9,907 
143 

822   5.43
525   5.30
11   7.69

6

4.72   

126 

6   4.76

67
1,563

4.45   
4.87   

1,620 
31,889 

125   7.72 
2,079   6.52

Other operations  ..........................................  

921

(38)   (4.13)

1,083

168

15.51   

– 

–  

–

60,221

1,558

2.59 

63,835

3,133

4.91   

58,827 

3,568   6.07

49 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Balance sheet > Average balance sheet  

Equity and liabilities (continued) 

Average
balance
US$m

2009 
Interest
expense   Cost 
US$m   % 

  Average
  Balance
US$m

2008 
Interest
expense   Cost 

US$m  

%    

    Average 
  balance 
US$m 

2007 
Interest
expense   Cost
%

US$m  

274,949

2,407

0.88 

305,702

10,092

3.30   

270,965 

10,576   3.90

27,250
61,465

71,140

256
645

200

0.94 
1.05 

0.28 

37,778
39,428

66,142

1,349
1,583

3.57 
4.01   

30,955 
31,845 

1,485   4.80
1,226   3.85 

914

1.38   

61,227 

1,900   3.10

150,520

211

0.14 

139,169

1,365

0.98 

125,478 

3,499   2.79

Customer accounts37 
Europe 

HSBC Bank .....................  
HSBC Private Banking 

Hong Kong 

Rest of Asia-
Pacific27 

Holdings (Suisse) ........  
HSBC France  ..................  

Hang Seng Bank ..............  
The Hongkong and 

Shanghai Banking 
Corporation  .................  

The Hongkong and 

Shanghai Banking 
Corporation  .................  
HSBC Bank Malaysia  .....  

92,305
9,658

1,494
191

Middle East27  HSBC Bank Middle East   

18,726

North America  HSBC Bank USA ............  
HSBC Bank Canada ........  

Latin America  HSBC Mexico  .................  
Brazilian operations34 ......  
HSBC Bank Panama  .......  
HSBC Bank Argentina ....  

85,007
35,051

11,636
28,605
8,592
2,151

432

975
385

391
2,946
353
99

1.62 
1.98 

2.31 

1.15 
1.10 

3.36 
10.30 
4.11 
4.60 

96,476
10,266

19,922

86,701
34,090

14,612
26,288
7,761
2,266

2,869
295

2.97 
2.87   

76,052 
8,823 

2,645   3.48
260   2.95

422

2.12   

15,685 

578   3.69

2,069
967

561
3,110
296
145

2.39   
2.84   

3.84   
11.83   
3.81   
6.40   

78,138 
30,060 

14,230 
19,581 
7,604 
1,892 

3,051   3.90
1,090   3.63

548   3.85
2,163   11.05
314   4.13
85   4.49

Other operations  ..........................................  

63,863

361

0.57 

64,253

1,952

3.04   

55,351 

2,297   4.15

940,918

11,346

1.21 

950,854

27,989

2.94   

827,886 

31,717   3.83

Debt securities in issue 

Europe 

HSBC Bank .....................  
HSBC France  ..................  
HSBC Finance .................  

72,955
25,065
–

1,305
330
–

1.79 
1.32 
– 

86,216
30,815
215

4,001
1,447
8

4.64 
4.70    
3.72 

64,168 
28,757 
240 

3,753   5.85
1,207   4.20 
18   7.50

Hong Kong 

Hang Seng Bank ..............  

1,220

21

1.72 

1,685

57

3.38 

1,734 

80   4.61

Rest of Asia-
Pacific27 

The Hongkong and 

Shanghai Banking 
Corporation  .................  
HSBC Bank Malaysia  .....  

Middle East27  HSBC Bank Middle East   

North America  HSBC Bank USA ............  
HSBC Finance .................  
HSBC Bank Canada ........  

Latin America  HSBC Mexico  .................  
Brazilian operations34 ......  
HSBC Bank Panama  .......  
HSBC Bank Argentina ....  

5,409
403

2,988

20,968
63,563
12,825

1,460
1,568
487
1

218
16

4.03 
3.97 

62

2.07 

590
2,510
322

67
86
34
–

2.81 
3.95 
2.51 

4.59 
5.48 
6.98 
– 

8,995
475

2,650

21,922
98,096
16,957

2,693
1,859
556
2

640
20

7.12 
4.21 

90

3.40 

8,979 
318 

2,086 

559   6.23
13   4.09

119   5.70

852
3,765
604

243
156
33
–

3.89 
3.84 
3.56 

9.02 
8.39 
5.94 
– 

25,724 
  115,520 
14,771 

1,232   4.79
5,311   4.60
640   4.33

1,147 
1,417 
607 
12 

110   9.59
115   8.12
45   7.41
–

–  

Other operations  ..........................................  

16,745

340

2.03 

13,691

66

0.48   

6,446 

(13)

(0.20)

225,657

5,901

2.62 

286,827

11,982

4.18 

  271,926 

13,189   4.85

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Average
balance
US$m

2009 
Interest
expense   Cost 
US$m   % 

  Average
  balance
US$m

2008 
Interest
expense   Cost 

US$m  

%    

    Average 
  balance 
US$m 

2007 
Interest
expense   Cost
%

US$m  

Other interest-bearing liabilities 

Europe 

Hong Kong 

Rest of Asia-
Pacific27 

HSBC Bank .....................  
HSBC Private Banking 

Holdings (Suisse) ........  
HSBC France  ..................  
HSBC Finance .................  

Hang Seng Bank ..............  
The Hongkong and 

Shanghai Banking 
Corporation  .................  

The Hongkong and 

Shanghai Banking 
Corporation  .................  
HSBC Bank Malaysia  .....  

50,247

655

1.30 

38,906

1,134

2.91   

22,035 

1,302   5.91

3,892
24,699
2,363

789

18
187
59

0.46 
0.76 
2.50 

4,203
33,920
3,712

135
1,361
191

3.21 
4.01   
5.15   

3,427 
27,830 
4,557 

163   4.76
979   3.52 
227   4.98

5

0.63 

1,258

41

3.26   

2,278 

114   5.00

12,815

105

0.82 

10,557

288

2.73 

9,866 

535   5.42

19,447
266

177
2

0.91 
0.75 

23,685
338

466
7

1.97 
2.07   

12,631 
232 

580   4.59
6   2.59

Middle East27  HSBC Bank Middle East   

North America  HSBC Bank USA ............  
HSBC Finance .................  
HSBC Bank Canada ........  
HSBC Markets Inc  ..........  

Latin America  HSBC Mexico  .................  
Brazilian operations34 ......  
HSBC Bank Panama  .......  
HSBC Bank Argentina ....  

1,748

9,754
4,051
1,149
1,716

301
1,496
192
36

68

3.89 

1,918

89

4.64   

1,168 

81   6.93

368
102
6
36

11
130
2
1

3.77 
2.52 
0.52 
2.10 

3.65 
8.69 
1.04 
2.78 

10,490
4,670
1,306
10,349

187
2,340
917
92

468
141
19
78

20
207
3
6

4.46   
3.02   
1.45   
0.75   

10.70   
8.85   
0.33   
6.52   

13,602 
1,941 
1,151 
8,889 

207 
1,103 
574 
95 

587   4.32
113   5.82
27   2.35
255   2.87

16   7.73
182   16.50
9   1.57
4   4.21

Other operations  ..........................................  

(126,321)

(1,030)

(134,269)

(3,979)  

(101,874) 

(4,422)  

8,640

902

10.44 

14,579

675

4.63   

9,712 

758   7.80

Total interest-bearing liabilities  

Europe 

Hong Kong 

Rest of Asia-
Pacific27 

HSBC Bank .....................  
HSBC Private Banking 

Holdings (Suisse) ........  
HSBC France  ..................  
HSBC Finance .................  

Hang Seng Bank ..............  
The Hongkong and 

Shanghai Banking 
Corporation  .................  

The Hongkong and 

Shanghai Banking 
Corporation  .................  
HSBC Bank Malaysia  .....  

441,290

5,116

1.16 

487,796

17,631

3.61   

411,862 

18,304   4.44

32,205
160,019
2,363

74,330

275
1,826
59

233

0.85 
1.14 
2.50 

0.31 

46,474
143,529
3,927

1,589
6,142
199

3.42 
4.28   
5.07   

35,072 
119,391 
4,797 

1,670   4.76
4,781   4.00
245   5.11 

70,908

1,073

1.51 

68,358 

2,223   3.25

170,227

325

0.19 

153,391

1,723

1.12 

  138,978 

4,184   3.01

127,871
10,437

Middle East27  HSBC Bank Middle East   

24,235

North America  HSBC Bank USA ............  
HSBC Finance .................  
HSBC Bank Canada ........  
HSBC Markets Inc  ..........  

Latin America  HSBC Mexico  .................  
Brazilian operations34 ......  
HSBC Bank Panama  .......  
HSBC Bank Argentina ....  

125,725
94,242
50,430
1,716

14,859
34,961
10,179
2,200

Other operations  ..........................................  

(24,006)

2,054
211

571

1,972
3,483
721
36

518
3,403
415
101

47

1.61 
2.02 

2.36 

1.57 
3.70 
1.43 
2.10 

3.49 
9.73 
4.08 
4.59 

145,388
11,417

26,170

131,632
134,892
53,744
10,349

18,314
33,277
10,250
2,387

4,425
332

630

3,676
5,469
1,631
78

856
3,663
375
152

3.04 
2.91 

  107,909 
9,748 

4,229   3.92
291   2.99

2.41 

2.79 
4.05 
3.03 
0.75 

4.67 
11.01 
3.66 
6.37 

19,611 

810   4.13

  126,017 
  149,350 
47,663 
8,889 

16,567 
23,650 
9,922 
2,116 

5,409   4.29
7,503   5.02
1,850   3.88
255   2.87

737   4.45
2,566   10.85
434   4.37
98   4.63

(32,003)

(906)  

(20,440) 

(1,025)  

For footnotes, see page 149. 

1,353,283

21,366

1.58  1,451,842

48,738

3.36 

 1,279,460 

54,564   4.26

51 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Balance sheet > Net interest margin / Average asset distribution / Changes in net interest income and expense 

Net interest margin39 

Europe 

HSBC Bank  ........................................................................    
HSBC Private Banking Holdings (Suisse) .........................    
HSBC France ......................................................................    
HSBC Finance ....................................................................    

Hong Kong 

Hang Seng Bank .................................................................    
The Hongkong and Shanghai Banking Corporation ..........    
Rest of Asia-Pacific27  The Hongkong and Shanghai Banking Corporation ..........    
HSBC Bank Malaysia  ........................................................    

Middle East27 

North America 

Latin America 

HSBC Bank Middle East  ...................................................    

HSBC Bank USA  ...............................................................    
HSBC Finance ....................................................................    
HSBC Bank Canada  ...........................................................    

HSBC Mexico  ....................................................................    
Brazilian operations34  .........................................................    
HSBC Bank Panama  ..........................................................    
HSBC Bank Argentina  .......................................................    

Distribution of average total assets 

Europe 

HSBC Bank  ........................................................................    
HSBC Private Banking Holdings (Suisse) .........................    
HSBC France ......................................................................    
HSBC Finance ....................................................................    

Hong Kong 

Hang Seng Bank .................................................................    
The Hongkong and Shanghai Banking Corporation ..........    

Rest of Asia-Pacific27  The Hongkong and Shanghai Banking Corporation ..........    
HSBC Bank Malaysia  ........................................................    

Middle East27 

North America 

Latin America 

HSBC Bank Middle East  ...................................................    

HSBC Bank USA  ...............................................................    
HSBC Finance ....................................................................    
HSBC Bank Canada  ...........................................................    

HSBC Mexico  ....................................................................    
Brazilian operations34  .........................................................    
HSBC Bank Panama  ..........................................................    
HSBC Bank Argentina  .......................................................    

Other operations (including consolidation adjustments)  ........................................    

For footnotes, see page 149. 

2009 
% 

2.35     
1.30     
0.68     
8.40     

2.11     
1.52     

2.15     
2.72 

3.59     

3.58     
6.18     
1.76     

7.85 
7.96     
4.07     
13.18     

2.94     

2009 
% 

36.7     
2.3     
15.0     
–     

4.2     
10.5     

8.5     
0.6     

1.6     

11.0     
4.5     
2.7     

1.4     
2.1     
0.6     
0.2     

(1.9)    

100.0     

2008 
% 

1.71     
1.24     
0.26     
6.36     

2.59     
2.27     

2.15     
3.02     

3.63     

2.93     
7.22     
1.93     

8.95     
8.85     
4.39     
10.25     

2.90     

2008 
% 

36.7     
2.3     
13.8     
0.2     

3.9     
9.5     

8.8     
0.6     

1.8     

11.2     
6.2     
2.9     

1.5     
2.1     
0.6     
0.2     

(2.3)    

2007 
% 

1.58 
1.10 
0.54 
6.66 

2.54 
2.27 

2.25 
3.21 

3.63 

2.43 
6.84 
2.23 

8.60 
10.55 
4.29 
8.86 

2.91 

2007 
% 

34.6 
2.2 
12.0 
0.3 

4.4 
10.1 

6.9 
0.7 

1.4 

10.1 
8.3 
3.3 

2.5 
1.6 
0.7 
0.2 

0.7 

100.0     

100.0 

52 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
Analysis of changes in net interest income and net interest expense 

The following tables allocate changes in net interest income and net interest expense between volume and rate for 
2009 compared with 2008, and for 2008 compared with 2007. 

Interest income 

Short-term funds and loans and advances to banks

Europe 

Hong Kong 

Rest of Asia-
Pacific27 

HSBC Bank ................................. 
HSBC Private Banking  

Holdings (Suisse) .................... 
HSBC France  .............................. 

Hang Seng Bank .......................... 
The Hongkong and Shanghai 

Banking Corporation  .............. 

The Hongkong and Shanghai 

Banking Corporation  .............. 
HSBC Bank Malaysia  ................. 

Middle East27 

HSBC Bank Middle East  ............ 

North America 

HSBC Bank USA ........................ 
HSBC Bank Canada .................... 

Latin America 

HSBC Mexico  ............................. 
Brazilian operations34 .................. 
HSBC Bank Panama  ................... 
HSBC Bank Argentina ................ 

Other operations  ......................................................... 

Loans and advances to customers 

Europe 

Hong Kong 

HSBC Bank ................................. 
HSBC Private Banking  

Holdings (Suisse) .................... 
HSBC France  .............................. 
HSBC Finance ............................. 

Hang Seng Bank .......................... 
The Hongkong and Shanghai 

43 
440 

202 

182 

326 
81 

52 

94 
10 

149 
1,003 
10 
29 

199 

176 
1,932 
319 

1,194 

Banking Corporation  .............. 

1,757 

Rest of Asia-
Pacific27 

The Hongkong and Shanghai 

Banking Corporation  .............. 
HSBC Bank Malaysia  ................. 

Middle East27 

HSBC Bank Middle East  ............ 

North America 

Latin America 

HSBC Bank USA ........................ 
HSBC Finance ............................. 
HSBC Bank Canada .................... 

HSBC Mexico  ............................. 
Brazilian operations34 .................. 
HSBC Bank Panama  ................... 
HSBC Bank Argentina ................ 

Other operations  ......................................................... 

3,668 
455 

1,593 

5,541 
9,941 
1,499 

1,708 
4,494 
864 
357 

1,905 

Increase/(decrease) 
in 2009 compared 
with 2008 

Increase/(decrease)  
in 2008 compared 
with 2007 

2009  Volume 
US$m 

US$m 

Rate 
US$m 

2008 
US$m 

Volume 
US$m 

Rate 
US$m 

2007 
US$m 

1,379 

(386)

(422)

2,187 

(166) 

(239) 

2,592 

(149)
60 

(26)

(141)
(1,115)

(359)

333 
1,495 

587 

119 
173 

203 

(15) 
28 

(225) 

229 
1,294 

609 

(549)

(613)

1,344 

(139) 

(869) 

2,352 

(152)
(31)

(54)

(248)
(13)

3 
302 
1 
(25)

(160)

(403)
(53)

(82)

14 
(84)

(101)
(250)
(21)
11 

(401)

881 
165 

188 

328 
107 

247 
951 
30 
43 

760 

362 
65 

(15) 

10 
(21) 

9 
242 
9 
16 

43 

915 

(291) 
(3) 

(121) 

(159) 
(46) 

(1) 
64 
(12) 
11 

(181) 

810 
103 

324 

477 
174 

239 
645 
33 
16 

898 

(2,064) 

10,795 

4,199 

(1,911)

(3,536)

9,646 

10,898 

(749)

(6,940)

18,587 

3,885 

(3,376) 

18,078 

(94)
(118)
(180)

12 

28 

(762)
(19)

(71)

330 
(4,472)
(267)

(753)
(233)
64 
(35)

100 

(224)
(1,554)
(6)

(407)

494 
3,604 
505 

1,589 

132 
257 
(76) 

251 

(145) 
128 
(30) 

(782) 

507 
3,219 
611 

2,120 

(562)

2,291 

392 

(1,002) 

2,901 

(733)
(79)

115 

(547)
(1,422)
(689)

(104)
(152)
(10)
14 

98 

5,163 
553 

1,549 

5,758 
15,835 
2,455 

2,565 
4,879 
810 
378 

1,707 

1,345 
64 

680 

219 
(1,495) 
284 

104 
1,744 
49 
68 

564 

(503) 
(18) 

(331) 

(1,046) 
(756) 
(427) 

274 
(760) 
(17) 
69 

(647) 

4,321 
507 

1,200 

6,585 
18,086 
2,598 

2,187 
3,895 
778 
241 

1,790 

48,301 

(5,358)

(15,063)

68,722 

8,887 

(9,789) 

69,624 

53 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Balance sheet > Changes in net interest income / net interest expense  

Interest income (continued) 

Financial investments 

Europe 

Hong Kong 

HSBC Bank ........................... 
HSBC Private Banking  

Holdings (Suisse) .............. 
HSBC France  ........................ 

Hang Seng Bank .................... 
The Hongkong and Shanghai 
Banking Corporation  ........ 

Increase/(decrease) in 
2009 compared with 
2008 

Increase/(decrease)  
in 2008 compared with 
2007 

2009
US$m

Volume
US$m

Rate
US$m

2008
US$m

Volume 
US$m 

Rate 
US$m 

2007
US$m

2,321

(182)

(1,337)

3,840 

2,006 

(597) 

2,431

363
141

630

644

165
(510)

25

(355)
(144)

(458)

553
795

81 
222 

(39) 
62 

511
511

1,063

(340) 

(147) 

1,550

1,380

(1,299)

563

(263) 

(191) 

1,017

Rest of Asia-
Pacific27 

The Hongkong and Shanghai 
Banking Corporation  ........ 
HSBC Bank Malaysia  ........... 

1,039
37

Middle East27  HSBC Bank Middle East  ...... 

North America  HSBC Bank USA .................. 
HSBC Finance ....................... 
HSBC Bank Canada .............. 

Latin America  HSBC Mexico  ....................... 
Brazilian operations34 ............ 
HSBC Bank Panama  ............. 
HSBC Bank Argentina .......... 

118

969
120
205

227
820
39
35

Other operations  ................................................ 

1,717

97
11

34

106
(24)
91

31
22
(1)
(17)

966

(565)
(10)

(60)

(369)
1
(83)

(48)
(55)
(7)
5

1,507
36

144

1,232
143
197

244
853
47
47

(603)

1,354

371 
(21) 

96 

87 
(65) 
41 

14 
140 
(7) 
(33) 

123 

71 
1 

(126) 

(44) 
(21) 
(102) 

(89) 
41 
(4) 
12 

1,065
56

174

1,189
229
258

319
672
58
68

(176) 

1,407

9,425

2,790

(5,983)

12,618

2,450 

(1,347) 

11,515

For footnotes, see page 149. 

Interest expense 

Deposits by banks 

Europe 

Hong Kong 

Rest of Asia-
Pacific27 

HSBC Bank ........................... 
HSBC Private Banking  

Holdings (Suisse) .............. 
HSBC France  ........................ 

Hang Seng Bank .................... 
The Hongkong and Shanghai 
Banking Corporation  ........ 

The Hongkong and Shanghai 
Banking Corporation  ........ 
HSBC Bank Malaysia ............ 

Middle East27  HSBC Bank Middle East  ...... 

North America  HSBC Bank USA .................. 
HSBC Bank Canada .............. 

Latin America  HSBC Mexico  ....................... 
Brazilian operations34 ............ 
HSBC Bank Panama  ............. 
HSBC Bank Argentina .......... 

Other operations  ................................................ 

553

1
536

5

9

165
2

9

9
8

49
241
26
1

45

1,659

(504)

(818)

1,875

(80)
258

(21)

(24)
(1,394)

(29)

62

(123)

105
1,672

55

70

450
10

29

220
41

32
190
43
1

166

(132)
(1)

(4)

(158)
(33)

(8)
17
(12)
1

(60)

162 

121 
310 

(53) 

1 

260 
(1) 

48 

244 
(16) 

(10) 
85 
(7) 
(7) 

4 

(435) 

2,148

(38) 
4 

(15) 

(81) 

(255) 
(1) 

(51) 

(438) 
(36) 

(21) 
(1) 
(16) 
(1) 

(129) 

22
1,358

123

150

445
12

32

414
93

63
106
66
9

291

(2,647)

4,959

1,183 

(1,556) 

5,332

(153)
(7)

(16)

(53)
–

25
34
(5)
(1)

(61)

(653)

54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Customer accounts 

Europe 

Hong Kong 

HSBC Bank  ............................... 
HSBC Private Banking  

Holdings (Suisse)  .................. 
HSBC France ............................. 

Hang Seng Bank ........................ 
The Hongkong and Shanghai 

Increase/(decrease) 
in 2009 compared 
with 2008 

2009  Volume 
US$m 

US$m 

Rate 
US$m 

2008 
US$m 

Increase/(decrease)  
in 2008 compared 
with 2007 

Volume 
US$m 

Rate 
  US$m 

2007 
US$m 

2,407 

(1,015)

(6,670)

10,092 

1,355 

(1,839) 

10,576 

256 
645 

200 

(376)
884 

69 

(717)
(1,822)

(783)

1,349 
1,583 

914 

328 
292 

152 

(464) 
65 

1,485 
1,226 

(1,138) 

1,900 

Banking Corporation ............. 

211 

111 

(1,265)

1,365 

382 

(2,516) 

3,499 

Rest of Asia-
Pacific27 

The Hongkong and Shanghai 

Banking Corporation ............. 
HSBC Bank Malaysia  ............... 

1,494 
191 

Middle East27 

HSBC Bank Middle East  .......... 

North America  HSBC Bank USA  ...................... 
HSBC Bank Canada  .................. 

Latin America  HSBC Mexico  ........................... 
Brazilian operations34  ................ 
HSBC Bank Panama  ................. 
HSBC Bank Argentina  .............. 

432 

975 
385 

391 
2,946 
353 
99 

(124)
(17)

(25)

(40)
27 

(114)
274 
32 
(7)

(1,251)
(87)

35 

(1,054)
(609)

(56)
(438)
25 
(39)

Other operations  ...................................................... 

361 

(12)

(1,579)

2,869 
295 

422 

2,069 
967 

561 
3,110 
296 
145 

1,952 

711 
43 

156 

334 
146 

15 
741 
6 
17 

369 

(487) 
(8) 

(312) 

(1,316) 
(269) 

(2) 
206 
(24) 
43 

2,645 
260 

578 

3,051 
1,090 

548 
2,163 
314 
85 

(714) 

2,297 

11,346 

(292)

(16,351)

27,989 

4,710 

(8,438) 

31,717 

Financial liabilities designated at fair value – 

own debt issued 

Debt securities in issue 

1,558 

(177)

(1,398)

3,133 

304 

(739) 

3,568 

Europe 

HSBC Bank  ............................... 
HSBC France ............................. 
HSBC Finance ........................... 

1,305 
330 
– 

Hong Kong 

Hang Seng Bank ........................ 

21 

Rest of Asia-
Pacific27 

The Hongkong and Shanghai 

Banking Corporation ............. 
HSBC Bank Malaysia ................ 

Middle East27 

HSBC Bank Middle East  .......... 

North America  HSBC Bank USA  ...................... 
HSBC Finance ........................... 
HSBC Bank Canada  .................. 

Latin America  HSBC Mexico  ........................... 
Brazilian operations34  ................ 
HSBC Bank Panama  ................. 

218 
16 

62 

590 
2,510 
322 

67 
86 
34 

Other operations  ...................................................... 

340 

(615)
(270)
(8)

(16)

(255)
(3)

11 

(37)
(1,326)
(147)

(111)
(24)
(4)

15 

(2,081)
(847)
– 

(20)

(167)
(1)

(39)

(225)
71 
(135)

(65)
(46)
5 

259 

4,001 
1,447 
8 

57 

640 
20 

90 

852 
3,765 
604 

243 
156 
33 

66 

1,290 
86 
(2) 

(1,042) 
154 
(8) 

3,753 
1,207 
18 

(2) 

(21) 

80 

1 
6 

32 

(182) 
(802) 
95 

148 
36 
(4) 

(14) 

80 
1 

(61) 

(198) 
(744) 
(131) 

(15) 
5 
(8) 

93 

559 
13 

119 

1,232 
5,311 
640 

110 
115 
45 

(13)

5,901 

(2,557)

(3,524)

11,982 

(723) 

(1,930) 

13,189 

For footnotes, see page 149.  

55 

 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Balance sheet > Short-term borrowings / Contractual obligations / Ratios / Loan maturities 

Short-term borrowings 

HSBC includes short-term borrowings within 
customer accounts, deposits by banks and debt 
securities in issue and does not show short-term 
borrowings separately on the balance sheet.  
Short-term borrowings are defined by the US 
Securities and Exchange Commission (‘SEC’) as 

Repos and short-term bonds 

Federal funds purchased and securities sold under 
agreements to repurchase, commercial paper and 
other short-term borrowings. HSBC’s only 
significant short-term borrowings are securities sold 
under agreements to repurchase and certain debt 
securities in issue. Additional information on these is 
provided in the table below.  

Securities sold under agreements to repurchase 
Outstanding at 31 December  ...................................................................................  
Average amount outstanding during the year  .........................................................  
Maximum quarter-end balance outstanding during the year  ..................................  

2009 
US$m 

152,218 
170,671 
157,778 

2008 
US$m 

145,180 
177,256 
190,651 

Weighted average interest rate during the year .......................................................    
Weighted average interest rate at the year-end  .......................................................    

0.8%     
0.4%     

3.8%     
2.9%     

Short-term bonds 
Outstanding at 31 December  ...................................................................................  
Average amount outstanding during the year  .........................................................  
Maximum quarter-end balance outstanding during the year  ..................................  

38,776 
33,010 
38,776 

40,279 
45,330 
55,842 

Weighted average interest rate during the year .......................................................    
Weighted average interest rate at the year-end  .......................................................    

3.2%     
0.6%     

5.0%     
3.1%     

Contractual obligations 

The table below provides details of HSBC’s material contractual obligations as at 31 December 2009. 

2007 
US$m 

140,001 
129,779 
148,601 

5.4% 
4.8% 

51,792 
39,153 
51,792 

7.0% 
6.5% 

Payments due by period 
Less than 
1 year 
US$m     

1–5 years   

US$m     

  More than 
5 years 
US$m 

Long-term debt obligations  ...................................................... 
Term deposits and certificates of deposit ................................. 
Capital (finance) lease obligations  ........................................... 
Operating lease obligations  ...................................................... 
Purchase obligations ................................................................. 
Short positions in debt securities and equity shares ................. 
Current tax liability ................................................................... 
Pension/healthcare obligation ................................................... 

Total   
US$m     

234,297 
211,434 
971 
5,655 
1,359 
90,067 
2,141 
15,979 

561,903 

71,482 
198,081 
103 
857 
1,045 
73,437 
2,141 
1,188 

348,334 

93,778  
13,353  
249  
2,264  
314  
5,332  
–  
5,548  

120,838  

Ratios of earnings to combined fixed charges (and preference share dividends) 

Ratios of earnings to combined fixed charges and preference 

share dividends:38 
– excluding interest on deposits  ...............................................    
– including interest on deposits ................................................    

Ratios of earnings to combined fixed charges:38 

2009 
% 

2008 
% 

2007 
% 

2006 
% 

2.64     
1.20     

2.97     
1.13     

6.96     
1.34     

7.22     
1.40     

– excluding interest on deposits  ...............................................    
– including interest on deposits ................................................    

2.99     
1.22     

3.17     
1.14     

7.52     
1.34     

7.93     
1.41     

For footnote, see page 149. 

56 

69,037 
–  
619 
2,534 
–  
11,298 
–  
9,243 

92,731 

2005 
% 

9.16 
1.59 

9.60 
1.59 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
   
   
   
   
 
Loan maturity and interest sensitivity analysis  

At 31 December 2009, the geographical analysis of loan maturity and interest sensitivity by loan type on a 
contractual repayment basis was as follows:  

Maturity of 1 year or less 
Loans and advances to banks  ...................................  

Commercial loans to customers 

Commercial, industrial and international trade ....  
Real estate and other property related ..................  
Non-bank financial institutions ............................  
Governments  ........................................................  
Other commercial .................................................  

Hong Kong Government Home Ownership  

Scheme  .................................................................  
Residential mortgages and other personal loans .......  

Loans and advances to customers  ............................  

Maturity after 1 year but within 5 years 
Loans and advances to banks  ...................................  

Commercial loans to customers 

Commercial, industrial and international trade ....  
Real estate and other property related ..................  
Non-bank financial institutions ............................  
Governments  ........................................................  
Other commercial .................................................  

Hong Kong Government Home Ownership  

Scheme  .................................................................  
Residential mortgages and other personal loans  .........  

Loans and advances to customers  ............................  

Interest rate sensitivity of loans and advances  
to banks and commercial loans to customers 
Fixed interest rate  .................................................  
Variable interest rate  ............................................  

Commercial loans to customers 

Commercial, industrial and international trade ....  
Real estate and other property related ..................  
Non-bank financial institutions ............................  
Governments  ........................................................  
Other commercial .................................................  

Hong Kong Government Home Ownership  

Scheme  .................................................................  
Residential mortgages and other personal loans .......  

Loans and advances to customers  ............................  

Interest rate sensitivity of loans and advances  
to banks and commercial loans to customers 
Fixed interest rate  .................................................  
Variable interest rate  ............................................  

For footnote, see page 149.  

  Europe 
US$m 

  Hong 
  Kong 
US$m 

Rest 
  of Asia- 
  Pacific27
US$m 

  Middle 
East27
US$m 

  North 
  America   
US$m 

Latin 
  America     
US$m 

Total 
US$m 

62,840 

35,817 

35,535 

8,212 

15,093 

15,525 

173,022 

80,451 
18,951 
67,934 
1,155 
26,238 

194,729 

– 
29,732 

224,461 

287,301 

12,563 
5,678 
1,201 
110 
2,026 

21,578 

385 
13,083 

35,046 

70,863 

22,085 
4,221 
1,751 
172 
4,173 

32,402 

– 
10,811 

43,213 

78,748 

7,248 
1,624 
959 
1,212 
1,432 

4,327 
8,690 
9,680 
161 
6,944 

9,576 
1,545 
1,181 
442 
2,665 

136,250 
40,709 
82,706 
3,252 
43,478 

12,475 

29,802 

15,409 

306,395 

– 
2,959 

15,434 

23,646 

– 
35,352 

65,154 

80,247 

– 
8,793 

385 
100,730 

24,202 

407,510 

39,727 

580,532 

2,452 

380 

105 

168 

221 

374 

3,700 

1,591 
957 
239 
125 
1,076 

3,988 

– 
2,635 

6,623 

6,791 

925 
3,231 

4,156 

55 

497 
85 
8 
19 
745 

– 
811 

2,165 

2,220 

749 
660 

1,409 

6,183 
8,551 
1,993 
46 
3,029 

4,591 
988 
519 
731 
2,508 

43,601 
42,912 
8,380 
1,883 
27,162 

19,802 

9,337 

123,938 

– 
47,021 

66,823 

67,044 

3,831 
16,192 

20,023 

– 
6,364 

1,276 
107,507 

15,701 

232,721 

16,075 

236,421 

2,684 
7,027 

9,711 

20,690 
106,948 

127,638 

72 

2,709 

3,166 

1,018 
2,738 
2,290 
1 
944 

6,991 

– 
81,561 

88,552 

88,624 

2,767 
465 
435 
700 
224 

4,591 

16,277 
16,288 
4,151 
1,554 
18,964 

57,234 

– 
5,688 

1,795 
222,513 

10,279 

281,542 

12,988 

284,708 

1,436 
5,627 

7,063 

2,337 
4,963 

7,300 

12,414 
47,986 

60,400 

2,077 

1,354 

21,101 
13,937 
4,622 
461 
13,638 

53,759 

– 
35,063 

88,822 

91,274 

4,708 
13,125 
535 
263 
4,375 

23,006 

1,276 
9,642 

33,924 

34,304 

5,427 
5,354 
472 
257 
2,536 

14,046 

– 
6,782 

20,828 

20,933 

12,159 
44,052 

56,211 

302 
23,084 

23,386 

789 
13,362 

14,151 

10,822 
7,196 
669 
600 
15,279 

34,566 

– 
97,767 

132,333 

132,655 

457 
5,041 
726 
68 
1,363 

7,655 

1,795 
21,765 

31,215 

31,215 

8 

716 
763 
23 
166 
409 

– 
14,921 

16,998 

17,006 

7,742 
27,146 

34,888 

– 
7,655 

7,655 

150 
1,935 

2,085 

57 

Maturity after 5 years 
Loans and advances to banks ....................................  

322 

– 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Balance sheet > Deposits 

Deposits 

The following tables summarise the average amount 
of bank deposits, customer deposits and certificates 
of deposit (‘CD’s) and other money market 
instruments (which are included within ‘Debt 
securities in issue’ in the balance sheet), together 

Deposits by banks

with the average interest rates paid thereon for each 
of the past three years. The geographical analysis of 
average deposits is based on the location of the 
office in which the deposits are recorded and 
excludes balances with HSBC companies. The 
‘Other’ category includes securities sold under 
agreements to repurchase.

2009 

2008 

2007 

  Average
balance 

  Average

rate   
%   

–   
1.0   
1.6   
1.3   

–   
0.1   
0.3   
0.5   

–   
1.2   
1.9   
1.4   

–   
–   
1.2   
1.4   

–   
0.1   
0.2   
0.7   

–   
0.9   
5.0   
8.1   

–   
0.7   
1.7   
1.6   

Average
balance   

Average 
rate 

US$m     

%   

99,228     
5,231    
19,204    
43,695    
31,098    

5,916     
1,375    
2,780    
1,583    
178    

18,203     
1,546    
4,317    
9,103    
3,237    

2,151     
365    
15    
1,239    
532    

14,835     
761    
5,684    
7,941    
449    

5,058     
366    
81    
3,357    
1,254    

145,391   

9,644    
32,081    
66,918    
36,748    

– 
3.2 
3.9 
4.4 

– 
2.0 
2.7 
3.4 

– 
2.3 
3.5 
3.8 

– 
– 
2.7 
0.2 

– 
1.7 
2.3 
1.6 

– 
2.5 
5.6 
7.8 

– 
2.7 
3.7 
4.5 

Average
balance   

US$m     

Average 
rate 
% 

84,635     
6,359     
11,036     
38,470     
28,770     

7,269     
1,331     
2,420     
3,267     
251     

12,748     
1,356     
3,164     
5,464     
2,764     

1,517     
541     
3     
969     
4     

11,501     
827     
3,759     
6,746     
169     

4,661     
808     
153     
2,690     
1,010     

122,331     
11,222     
20,535     
57,606     
32,968     

– 
3.8 
4.7 
4.8 

– 
4.3 
4.5 
0.4 

– 
2.4 
5.2 
4.8 

– 
– 
4.5 
– 

– 
4.8 
6.0 
7.1 

– 
5.9 
6.5 
8.0 

– 
3.8 
4.9 
5.0 

Europe ................................................................................ 
Demand and other – non-interest bearing ..................... 
Demand – interest bearing  ............................................ 
Time ............................................................................... 
Other  .............................................................................. 

Hong Kong  ........................................................................ 
Demand and other – non-interest bearing ..................... 
Demand – interest bearing  ............................................ 
Time ............................................................................... 
Other  .............................................................................. 

Rest of Asia-Pacific27 ......................................................... 
Demand and other – non-interest bearing ..................... 
Demand – interest bearing  ............................................ 
Time ............................................................................... 
Other  .............................................................................. 

Middle East27 ...................................................................... 
Demand and other – non-interest bearing ..................... 
Demand – interest bearing  ............................................ 
Time ............................................................................... 
Other  .............................................................................. 

North America  ................................................................... 
Demand and other – non-interest bearing ..................... 
Demand – interest bearing  ............................................ 
Time ............................................................................... 
Other  .............................................................................. 

Latin America  .................................................................... 
Demand and other – non-interest bearing ..................... 
Demand – interest bearing  ............................................ 
Time ............................................................................... 
Other  .............................................................................. 

US$m     

87,677     
6,415    
14,259    
30,367    
36,636    

10,725     
2,975    
5,526    
1,637    
587    

12,467     
1,605    
4,097    
4,682    
2,083    

1,317     
539    
18    
691    
69    

13,203     
1,755    
4,770    
5,422    
1,256    

5,959     
212    
219    
4,171    
1,357    

Total  ................................................................................... 
Demand and other – non-interest bearing ..................... 
Demand – interest bearing  ............................................ 
Time ............................................................................... 
Other  .............................................................................. 

131,348     
13,501    
28,889    
46,970    
41,988    

For footnote, see page 149.

58 

 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
     
 
     
     
 
 
     
 
     
     
 
 
 
     
 
     
     
 
 
 
     
 
     
     
 
 
     
 
     
     
 
 
Customer accounts 

2009 

2008 

2007 

  Average
balance 

  Average

rate   
%   

–   
0.4   
2.2   
1.4   
0.8   

–   
0.1   
0.6   
0.6   
0.1   

–   
0.8   
2.5   
1.2   
1.8   

–   
1.4   
3.4   
2.7   
0.2   

–   
0.2   
1.4   
1.3   
0.8   

–   
1.1   
8.5   
4.8   
6.4   

–   
0.3   
2.6   
1.6   
0.9   

Average
balance   

Average 
rate 

US$m     

%   

447,982     
39,610    
225,034    
73,479    
83,208    
26,651    

236,109     
15,620    
126,199    
65,068    
27,659    
1,563    

128,381     
11,872    
49,329    
52,849    
13,342    
989    

35,546     
10,849    
6,324    
16,119    
1,884    
370    

144,982     
16,759    
18,261    
87,001    
17,838    
5,123    

65,071     
12,507    
4,994    
31,442    
15,179    
949    

1,058,071     
107,217    
430,141    
325,958    
159,110    
35,645    

–   
2.9   
4.3   
3.8   
3.9   

–   
0.4   
2.4   
2.3   
1.2   

–   
2.0   
3.8   
3.3   
3.6   

–   
1.6   
3.1   
2.9   
0.5   

–   
1.6   
2.5   
3.2   
2.4   

–   
1.9   
10.3   
5.2   
8.2   

–   
1.9   
3.9   
3.6   
3.6   

Average
balance   

US$m     

Average 
rate 
% 

391,496     
34,585     
210,692     
62,002     
69,476     
14,741     

212,792     
14,214     
107,053     
63,649     
26,712     
1,164     

103,235     
10,225     
37,340     
44,004     
10,114     
1,552     

25,615     
6,213     
3,749     
13,946     
1,424     
283     

130,982     
15,175     
15,389     
79,529     
17,655     
3,234     

54,708     
10,530     
5,662     
24,861     
12,443     
1,212     

918,828     
90,942     
379,885     
287,991     
137,824     
22,186     

– 
3.5 
4.6 
4.9 
4.5 

– 
2.2 
3.9 
3.9 
4.3 

– 
2.5 
4.1 
4.7 
5.2 

– 
2.0 
4.6 
4.1 
1.1 

–
3.3 
3.3 
5.9 
3.7 

– 
2.1 
8.8 
5.9 
9.5 

– 
3.0 
4.4 
4.9 
4.7 

Europe ................................................................................ 
Demand and other – non-interest bearing ..................... 
Demand – interest bearing  ............................................ 
Savings  .......................................................................... 
Time ............................................................................... 
Other  .............................................................................. 

Hong Kong  ........................................................................ 
Demand and other – non-interest bearing ..................... 
Demand – interest bearing  ............................................ 
Savings  .......................................................................... 
Time ............................................................................... 
Other  .............................................................................. 

Rest of Asia-Pacific27 ......................................................... 
Demand and other – non-interest bearing ..................... 
Demand – interest bearing  ............................................ 
Savings  .......................................................................... 
Time ............................................................................... 
Other  .............................................................................. 

Middle East27 ...................................................................... 
Demand and other – non-interest bearing ..................... 
Demand – interest bearing  ............................................ 
Savings  .......................................................................... 
Time ............................................................................... 
Other  .............................................................................. 

North America  ................................................................... 
Demand and other – non-interest bearing ..................... 
Demand – interest bearing  ............................................ 
Savings  .......................................................................... 
Time ............................................................................... 
Other  .............................................................................. 

Latin America  .................................................................... 
Demand and other – non-interest bearing ..................... 
Demand – interest bearing  ............................................ 
Savings  .......................................................................... 
Time ............................................................................... 
Other  .............................................................................. 

US$m     

440,450     
55,751    
212,178    
57,344    
67,045    
48,132    

261,703     
22,056    
171,846    
45,537    
20,901    
1,363    

126,144     
13,425    
53,108    
46,137    
12,542    
932    

33,211     
9,865    
6,364    
15,005    
1,424    
553    

145,820     
18,350    
25,870    
69,296    
25,164    
7,140    

63,635     
10,598    
4,734    
33,091    
14,244    
968    

Total  ................................................................................... 
Demand and other – non-interest bearing ..................... 
Demand – interest bearing  ............................................ 
Savings  .......................................................................... 
Time ............................................................................... 
Other  .............................................................................. 

1,070,963     
130,045    
474,100    
266,410    
141,320    
59,088    

For footnote, see page 149. 

59 

 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
     
 
     
 
     
 
 
 
     
 
     
 
     
 
 
 
     
 
     
 
     
 
 
 
     
 
     
 
     
 
 
 
     
 
     
 
     
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Financial summary > Balance sheet > CDs // Critical accounting policies  

Certificates of deposit and other money market instruments 

2009 

2008 

2007 

  Average
balance 

  Average

Average
balance   

Average 
rate 

Average
balance   

rate   
%   

0.9   
3.6   
3.7   
6.4   
1.1   
3.6   

1.2   

US$m     

74,007     
745     
6,966     
648     
22,278     
3,036     

107,680     

%   

4.5   
3.0   
6.6   
4.6   
3.3   
7.8   

4.5   

Average 
rate 
% 

US$m     

66,164     
941     
7,094     
136     
23,735     
1,526     

99,596     

5.0 
3.9 
6.0 
3.7 
5.4 
6.8 

5.2 

Europe ................................................................................ 
Hong Kong  ........................................................................ 
Rest of Asia-Pacific27  ........................................................ 
Middle East27  ..................................................................... 
North America  ................................................................... 
Latin America  .................................................................... 

US$m     

65,151     
278     
3,536     
265     
14,218     
1,227     

84,675     

For footnote, see page 149. 

Certificates of deposit and other time deposits 

The maturity analysis of CDs and other wholesale time deposits is expressed by remaining maturity. The majority of 
CDs and time deposits are in amounts of US$100,000 and over or the equivalent in other currencies. 

At 31 December 2009 

After 
3 months 
but within
6 months 

After 
6 months 
but within
12 months   

US$m     

US$m     

After 
12 months     
US$m     

3 months 

or less   
US$m     

Europe .......................................................  
Certificates of deposit  ..........................  
Time deposits: 
– banks ..................................................  
– customers ...........................................  

Hong Kong  ...............................................  
Certificates of deposit  ..........................  
Time deposits: 
– banks ..................................................  
– customers ...........................................  

Rest of Asia-Pacific27 ................................  
Certificates of deposit  ..........................  
Time deposits: 
– banks ..................................................  
– customers ...........................................  

Middle East27 .............................................  
Certificates of deposit  ..........................  
Time deposits: 
– banks ..................................................  
– customers ...........................................  

97,874 
18,009

25,194
54,671

12,031 
75

619
11,337

13,890 
1,498

2,231
10,161

902 
–

448
454

North America  ..........................................  

14,235 

Time deposits: 
– banks ..................................................  
– customers ...........................................  

Latin America  ...........................................  
Certificates of deposit  ..........................  
Time deposits: 
– banks ..................................................  
– customers ...........................................  

Total  ..........................................................  
Certificates of deposit  ..........................  
Time deposits: 
– banks ..................................................  
– customers ...........................................  

For footnote, see page 149. 

2,798
11,437

11,980 
88

1,036
10,856

150,912 
19,670

32,326
98,916

11,310 
3,810

2,048
5,452

873 
24

1
848

1,784 
1,001

252
531

486 
136

186
164

4,221 

–
4,221

2,626 
–

1,421
1,205

21,300 
4,971

3,908
12,421

60 

19,664 
3,755

9,455
6,454

484 
151

–
333

651 
366

19
266

43 
–

–
43

3,314 

7
3,307

1,713 
–

747
966

25,869 
4,272

10,228
11,369

7,131 
1 

3,965 
3,165 

500 
265 

89 
146 

1,108 
183 

108 
817 

319 
– 

24 
295 

1,293 

238 
1,055 

3,002 
322 

236 
2,444 

13,353 
771 

4,660 
7,922 

Total 
US$m 

135,979 
25,575

40,662
69,742

13,888 
515

709
12,664

17,433 
3,048

2,610
11,775

1,750 
136

658
956

23,063 

3,043
20,020

19,321 
410

3,440
15,471

211,434 
29,684

51,122
130,628

 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Critical accounting policies 
(Audited) 

Introduction 

The results of HSBC are sensitive to the accounting 
policies, assumptions and estimates that underlie the 
preparation of its consolidated financial statements. 
The significant accounting policies used in the 
preparation of the consolidated financial statements 
are described in Note 2 on the Financial Statements.  

When preparing the financial statements, it is 
the Directors’ responsibility under UK company law 
to select suitable accounting policies and to make 
judgements and estimates that are reasonable and 
prudent.  

The accounting policies that are deemed critical 

to HSBC’s results and financial position, in terms 
of the materiality of the items to which the policy 
is applied, and which involve a high degree of 
judgement including the use of assumptions and 
estimation, are discussed below. 

Impairment of loans and advances 

HSBC’s accounting policy for losses arising from 
the impairment of customer loans and advances is 
described in Note 2g on the Financial Statements. 
Loan impairment allowances represent 
management’s best estimate of losses incurred 
in the loan portfolios at the balance sheet date. 

Management is required to exercise judgement 

in making assumptions and estimations when 
calculating loan impairment allowances on both 
individually and collectively assessed loans and 
advances. Of the Group’s total loans and advances 
to customers before impairment allowances of 
US$922 billion (2008: US$957 billion), 
US$14.8 billion or 2 per cent (2008: US$7.9 billion; 
1 per cent) were individually assessed for 
impairment, and US$907 billion or 98 per cent 
(2008: US$949 billion; 99 per cent) were 
collectively assessed for impairment. 

The most significant judgemental area is the 
calculation of collective impairment allowances. 
HSBC’s most significant geographical area of 
exposure to collectively assessed loans and advances 
is North America, which comprised US$219 billion 
or 24 per cent (2008: US$271 billion; 29 per cent) 
of HSBC’s total collectively assessed loans and 
advances. Collective impairment allowances in 
North America were US$13.0 billion, representing 
68 per cent (2008: US$15.9 billion; 77 per cent) of 
the total collectively assessed loan impairment 
allowance. 

61 

HSBC uses two alternative methods to calculate 

collective impairment allowances on homogeneous 
groups of loans that are not considered individually 
significant: 

•  when appropriate empirical information is 

available, HSBC utilises roll-rate methodology. 
This methodology employs statistical analysis 
of historical data and experience of delinquency 
and default to estimate the likelihood that loans 
will progress through the various stages of 
delinquency and ultimately prove irrecoverable. 
The estimated loss is the difference between the 
present value of expected future cash flows, 
discounted at the original effective interest rate 
of the portfolio, and the carrying amount of the 
portfolio; and  

•  when the portfolio size is small or when 
information is insufficient or not reliable 
enough to adopt a roll-rate methodology, HSBC 
adopts a basic formulaic approach based on 
historical loss rate experience.  

Both methodologies are subject to estimation 
uncertainty, in part because it is not practicable to 
identify losses on an individual loan basis because 
of the large number of individually insignificant 
loans in the portfolio.  

In addition, the use of statistically assessed 

historical information is supplemented with 
significant management judgement to assess whether 
current economic and credit conditions are such that 
the actual level of inherent losses is likely to be 
greater or less than that suggested by historical 
experience. In normal circumstances, historical 
experience provides the most objective and relevant 
information from which to assess inherent loss 
within each portfolio. In certain circumstances, 
historical loss experience provides less relevant 
information about the inherent loss in a given 
portfolio at the balance sheet date, for example, 
where there have been changes in economic, 
regulatory or behavioural conditions which result in 
the most recent trends in the portfolio risk factors 
being not fully reflected in the statistical models. In 
these circumstances, such risk factors are taken into 
account when calculating the appropriate levels of 
impairment allowances by adjusting the impairment 
allowances derived solely from historical loss 
experience. 

This key area of judgement is subject to 

uncertainty and is highly sensitive to factors such as 
loan portfolio growth, product mix, unemployment 
rates, bankruptcy trends, geographical concentrations, 
loan product features, economic conditions such as 
national and local trends in housing markets, the 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Critical accounting policies  

level of interest rates, portfolio seasoning, account 
management policies and practices, changes in laws 
and regulations, and other factors that can affect 
customer payment patterns. Different factors are 
applied in different regions and countries to reflect 
the variation in economic conditions, laws and 
regulations. The assumptions underlying this 
judgement are highly subjective. The methodology 
and the assumptions used in calculating impairment 
losses are reviewed regularly in the light of 
differences between loss estimates and actual loss 
experience. For example, roll rates, loss rates and the 
expected timing of future recoveries are regularly 
benchmarked against actual outcomes to ensure they 
remain appropriate. 

The total amount of the Group’s impairment 

allowances on homogeneous groups of loans is 
inherently uncertain because it is highly sensitive to 
changes in economic and credit conditions across a 
large number of geographical areas. Economic and 
credit conditions within geographical areas are 
influenced by many factors with a high degree of 
interdependency so that there is no single factor to 
which the Group’s loan impairment allowances as 
a whole are sensitive. However, HSBC’s loan 
impairment allowances are particularly sensitive to 
general economic and credit conditions in North 
America. For example, a 10 per cent increase in 
impairment allowances on collectively assessed 
loans and advances in North America would increase 
loan impairment allowances by US$1.3 billion at 
31 December 2009 (2008: US$1.6 billion). It is 
possible that the outcomes within the next financial 
year could be different from the assumptions built 
into the models, resulting in a material adjustment to 
the carrying amount of loans and advances. 

Goodwill impairment 

HSBC’s accounting policy for goodwill is described 
in Note 2p on the Financial Statements. Note 22 on 
the Financial Statements lists the Group’s cash 
generating units (‘CGU’s) by geographical region 
and global business. Total goodwill for the Group 
amounted to US$23 billion as at 31 December 2009 
(2008: US$22 billion). 

The process of identifying and evaluating 
goodwill impairment is inherently uncertain because 
it requires significant management judgement in 
making a series of estimations, the results of which 
are highly sensitive to the assumptions used. The 
review of goodwill impairment represents 
management’s best estimate of the factors below: 

• 

the future cash flows of the CGUs are sensitive 
to the cash flows projected for the periods for 

62 

• 

which detailed forecasts are available, and to 
assumptions regarding the long-term pattern of 
sustainable cash flows thereafter. Forecasts are 
compared with actual performance and 
verifiable economic data in future years; 
however, the cash flow forecasts necessarily and 
appropriately reflect management’s view of 
future business prospects at the time of the 
assessment; and 

the rate used to discount the future expected 
cash flows is based on the cost of capital 
assigned to an individual CGU, and can have a 
significant effect on the CGU’s valuation. The 
cost of capital percentage is generally derived 
from a Capital Asset Pricing Model, which 
incorporates inputs reflecting a number of 
financial and economic variables, including the 
risk-free interest rate in the country concerned 
and a premium to reflect the inherent risk of the 
business being evaluated. These variables are 
subject to fluctuations in external market rates 
and economic conditions outside management’s 
control and are therefore established on the basis 
of significant management judgement and are 
subject to uncertainty. 

When this exercise demonstrates that the 
expected cash flows of a CGU have declined and/or 
that its cost of capital has increased, the effect is to 
reduce the CGU’s estimated recoverable amount. 
If this is lower than the carrying value of the CGU, 
a charge for impairment of goodwill will be 
recognised in HSBC’s income statement for the year.  

The accuracy of forecast cash flows is subject to 

a high degree of uncertainty in volatile market 
conditions. In such market conditions, management 
retests goodwill for impairment more frequently than 
annually to ensure that the assumptions on which the 
cash flow forecasts are based continue to reflect 
current market conditions and management’s best 
estimate of future business prospects. 

During 2009, no impairment of goodwill was 
identified (2008: US$10.6 billion). In addition to 
the annual impairment test which was performed as 
at 1 July 2009, HSBC reviewed the current and 
expected performance of the CGUs as at 
31 December 2009 and determined that there was no 
indication of potential impairment of the goodwill 
allocated to them. However, in the event of a 
significant deterioration in economic and credit 
conditions compared with those reflected by 
management in the cash flow forecasts for the CGUs, 
a material adjustment to a CGU’s recoverable amount 
may occur which may result in the recognition of an 
impairment charge in the income statement. 

 
 
 
 
 
• 

• 

selecting an appropriate discount rate for 
the instrument. Management bases the 
determination of this rate on its assessment of 
what a market participant would regard as the 
appropriate spread of the rate for the instrument 
over the appropriate risk-free rate; and 

judgement to determine what model to use to 
calculate fair value in areas where the choice of 
valuation model is particularly subjective, for 
example, when valuing complex derivative 
products. 

When applying a model with unobservable 

inputs, estimates are made to reflect uncertainties 
in fair values resulting from a lack of market data 
inputs, for example, as a result of illiquidity in the 
market. For these instruments, the fair value 
measurement is less reliable. Inputs into valuations 
based on unobservable data are inherently uncertain 
because there is little or no current market data 
available from which to determine the level at which 
an arm’s length transaction would occur under 
normal business conditions. However, in most cases 
there is some market data available on which to base 
a determination of fair value, for example historical 
data, and the fair values of most financial 
instruments will be based on some market 
observable inputs even where the unobservable 
inputs are significant. 

The value of financial assets and liabilities 
measured at fair value that use a valuation technique 
was US$599 billion (2008: US$876 billion) and 
US$447 billion (2008: US$671 billion) or 56 per 
cent (2008: 71 per cent) and 75 per cent (2008: 
83 per cent) of total financial assets and total 
financial liabilities measured at fair value, 
respectively.  

Disclosures of types and amounts of fair value 
adjustments made in determining the fair value of 
financial instruments measured at fair value using 
valuation techniques is provided on page 168. In 
addition, a sensitivity analysis of fair values for 
financial instruments with significant unobservable 
inputs to reasonably possible alternative assumptions 
and a range of assumptions can be found on 
page 175. Given the uncertainty and subjective 
nature of valuing financial instruments at fair value, 
it is possible that the outcomes in the next financial 
year could differ from the assumptions used, and this 
could result in a material adjustment to the carrying 
amount of financial instruments measured at fair 
value. 

Note 22 on the Financial Statements includes 
details of the CGU’s with significant balances of 
goodwill, states the key assumptions used to assess 
the goodwill in each of those CGUs for impairment, 
and provides a discussion of the sensitivity of the 
carrying value of goodwill to changes in key 
assumptions. 

Valuation of financial instruments 

HSBC’s accounting policy for determining the 
fair value of financial instruments is described in 
Note 2d on the Financial Statements.  

The best evidence of fair value is a quoted price 

in an actively traded market. In the event that the 
market for a financial instrument is not active, a 
valuation technique is used. The majority of 
valuation techniques employ only observable market 
data, and so the reliability of the fair value 
measurement is high. However, certain financial 
instruments are valued on the basis of valuation 
techniques that feature one or more significant 
market inputs that are unobservable. Valuation 
techniques that rely to a greater extent on 
unobservable inputs require a higher level of 
management judgement to calculate a fair value than 
those based wholly on observable inputs. 

Valuation techniques used to calculate fair 
values include comparisons with similar financial 
instruments for which market observable prices 
exist, discounted cash flow analysis, option pricing 
models and other valuation techniques commonly 
used by market participants. Valuation techniques 
incorporate assumptions that other market 
participants would use in their valuations, including 
assumptions about interest rate yield curves, 
exchange rates, volatilities, and prepayment and 
default rates. When valuing instruments by reference 
to comparable instruments, management takes into 
account the maturity, structure and rating of the 
instrument with which the position held is being 
compared.  

The main assumptions and estimates which 
management considers when applying a model with 
valuation techniques are: 

• 

the likelihood and expected timing of future 
cash flows on the instrument. These cash flows 
are usually governed by the terms of the 
instrument, although management judgement 
may be required when the ability of the 
counterparty to service the instrument in 
accordance with the contractual terms is in 
doubt. Future cash flows may be sensitive to 
changes in market rates;  

63 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Critical accounting policies  

Impairment of available-for-sale financial 
assets 

HSBC’s accounting policy for impairment of 
available-for-sale financial assets is described in 
Note 2j on the Financial Statements.  

Available-for-sale financial assets are measured 
at fair value, and changes in fair value are recognised 
in other comprehensive income in ‘Available-for-
sale investments – fair value gains/(losses)’ until the 
financial assets are either sold or become impaired. 
An impairment loss is recognised if there is objective 
evidence of impairment as a result of loss events 
which have an impact on the estimated future cash 
flows of the financial asset that can be reliably 
estimated. If an available-for-sale financial asset 
becomes impaired, the cumulative balance 
previously recognised in other comprehensive 
income is removed and recognised in the income 
statement as an impairment loss. A further decline in 
the fair value of an available-for-sale debt security 
subsequent to the initial impairment is recognised in 
the income statement when there is further objective 
evidence of impairment. 

At 31 December 2009, the Group’s total 

available-for-sale financial assets amounted to 
US$352 billion (2008: US$286 billion), of 
which US$342 billion or 97 per cent (2008: 
US$279 billion; 98 per cent) were debt securities. 
The available-for-sale fair value reserve relating 
to debt securities amounted to a deficit of 
US$11.4 billion (2008: deficit of US$21.4 billion). 
A deficit in the available-for-sale fair value reserve 
occurs on debt securities when the fair value of a 
security so categorised is less than the security’s 
acquisition cost (net of any principal repayments and 
amortisation) less any previous impairment loss 
recognised in the income statement, but where 
there is no evidence of any impairment or, if an 
impairment was previously recognised, any 
subsequent impairment. 

Management is required to exercise judgement 
in determining whether there is objective evidence 
that an impairment loss has occurred. Once an 
impairment has been identified, the amount of 
impairment loss is measured with reference to the 
fair value of the asset. More information on 
assumptions and estimates requiring management 
judgement relating to the determination of fair 
values of financial instruments is provided above in 
‘Valuation of financial instruments’.  

a decrease in estimated future cash flows. When cash 
flows are readily determinable, less judgement is 
required. When determination of estimated future 
cash flows requires consideration of a number of 
variables, some of which may be unobservable in 
current market conditions, more judgement is 
required. 

The most significant judgements concern more 

complex instruments, such as asset-backed securities 
(‘ABS’s), where it is necessary to consider factors 
such as the estimated future cash flows on 
underlying pools of collateral including prepayment 
speeds, the extent and depth of market price declines 
and changes in credit ratings. The review of 
estimated future cash flows on underlying collateral 
is subject to uncertainties when the assessment is 
based on historical information on pools of assets, 
and judgement is required to determine whether 
historical performance remains representative of 
current economic and credit conditions.  

There is no single factor to which the Group’s 

charge for impairment of available-for-sale debt 
securities is particularly sensitive, because of the 
range of different types of securities held, the range 
of geographical areas in which those securities are 
held, and the wide range of factors which can affect 
the occurrence of loss events and the cash flows of 
securities, including different types of collateral.  

Management’s current assessment of the 
holdings of available-for-sale ABSs with the most 
sensitivity to possible future impairment is focused 
on sub-prime and Alt-A residential mortgage-backed 
securities. Excluding holdings in certain special 
purpose entities where significant first loss risks are 
borne by external investors, the available-for-sale 
holdings in these categories amounted to 
US$4.9 billion at 31 December 2009 (2008: 
US$6.1 billion). The deficit in the available-for-sale 
fair value reserve at 31 December 2009 in relation to 
these securities was US$4.3 billion (2008: 
US$6.0 billion). 

Further details of the nature and extent of 
HSBC’s exposures to ABSs classified as available-
for-sale are provided in ‘Impact of market turmoil’ 
under ‘Nature and extent of HSBC’s exposures’ on 
page 157 and a more detailed description of the 
assumptions and estimates used in assessing these 
securities for impairment is disclosed in ‘Assessing 
available-for-sale assets for impairment’ on 
page 178.  

The objective evidence required to determine 

It is possible that outcomes in the next financial 

whether an available-for-sale debt security is 
impaired comprises evidence of the occurrence of a 
loss event and evidence that the loss event results in 

year could be different from those modelled when 
seeking to identify impairment on available-for-sale 
debt securities. In this event, impairment may be 

64 

 
 
 
 
 
identified in available-for-sale debt securities which 
had previously been determined not to be impaired, 
potentially resulting in the recognition of material 
impairment losses in the next financial year. 

Deferred tax assets  

HSBC’s accounting policy for the recognition of 
deferred tax assets is described in Note 2s on the 
Financial Statements. A deferred tax asset is 
recognised to the extent that it is probable that future 
taxable profits will be available against which 
deductible temporary differences can be utilised. 
The recognition of a deferred tax asset relies on 
management’s judgements about the probability and 
sufficiency of future taxable profits, future reversals 
of existing taxable temporary differences and 
ongoing tax planning strategies.  

HSBC’s most significant judgements are 
around the US deferred tax assets, given the recent 
history of losses in HSBC’s US operations. Net US 
deferred tax assets amounted to US$5.1 billion or 
59 per cent (2008: US$5.1 billion; 73 per cent) of 
deferred tax assets recognised on the Group’s 
balance sheet. 

Recognition of US deferred tax assets is based 

on the evidence available about conditions at the 
balance sheet date, and requires significant 
judgements to be made by management regarding 
projections of loan impairment charges and the 
timing of recovery in the US economy. 
Management’s judgement takes into consideration 
the impact of both positive and negative evidence, 
including historical financial performance, 
projections of future taxable income, future 
reversals of existing taxable temporary differences, 
tax planning strategies and the availability of loss 
carrybacks.  

The tax losses incurred in HSBC’s US 

operations in 2009 were primarily caused by the high 
level of loan impairment charges which were due to 
the current housing and credit market conditions 
and continued weakness in the general economy, 
resulting in high unemployment levels. Management 

has evaluated the factors contributing to the losses to 
determine whether the factors leading to the losses 
are temporary or indicative of a permanent decline in 
earnings.  

Management’s projections of future taxable 
income in the US are based on business plans, future 
capital requirements and ongoing tax planning 
strategies. These projections include assumptions 
about the depth and severity of house price 
depreciation, assumptions about the US economic 
downturn, including unemployment levels and their 
impact on loan impairment charges, and assumptions 
about capital support from HSBC. 

Management’s forecasts are consistent with 
the assumption that it is probable that the results of 
future operations will generate sufficient taxable 
income to support the deferred tax assets. In 
management’s judgement, recent market conditions, 
which have resulted in losses being incurred in the 
US over the last three years, will create significant 
downward pressure and volatility regarding the 
profit or loss before tax in the next few years. To 
reflect this, the assessment of recoverability of the 
deferred tax asset in the US significantly discounts 
any future expected taxable income and relies to a 
greater extent on capital support to the US operations 
from HSBC, including tax planning strategies 
implemented in relation to such support. The most 
significant tax planning strategy is HSBC’s 
investment of capital in its US operations to ensure 
the realisation of the deferred tax assets. Further to 
the implementation of this strategy, an internal 
reorganisation on 31 January 2010 resulted in a 
capital injection that provided substantial support for 
the recoverability of the US deferred tax assets. 
HSBC expects that, with support, its US operations 
will continue to execute their business strategies and 
plans until they return to profitability. If HSBC were 
to decide not to provide ongoing support, the full 
recovery of the deferred tax asset may no longer be 
probable and could result in a significant write-off of 
the deferred tax asset which would be recognised as 
a charge in the income statement. 

65 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Customer groups > Summary / Personal Financial Services 

Customer groups and global 
businesses 

Summary  .......................................................

Personal Financial Services ...........................

Commercial Banking .....................................

Global Banking and Markets .........................

Private Banking .............................................

Other  .............................................................

Analysis by customer group and global 

business ......................................................

Page

66

67

70

73

77

80

82

Summary 

HSBC’s senior management reviews operating 
activity on a number of bases, including by 
geographical region and by customer group and 
global business. Although information is reviewed  

Profit/(loss) before tax 

on a number of bases, capital resources are allocated 
and performance is assessed primarily by 
geographical region, as presented on page 85.  

In addition to utilising information by 
geographical region, management assesses 
performance through two customer groups, Personal 
Financial Services and Commercial Banking, and 
two global businesses, Global Banking and Markets 
and Private Banking. Personal Financial Services 
incorporates the Group’s consumer finance 
businesses, the largest of which is HSBC Finance.  

The commentaries below present customer 

groups and global businesses followed by 
geographical regions. Performance is discussed in 
this order because certain strategic themes, business 
initiatives and trends affect more than one 
geographical region. All commentaries are on an 
underlying basis (see page 21) unless stated 
otherwise.

Personal Financial Services .............................  
Commercial Banking .......................................  
Global Banking and Markets ...........................  
Private Banking  ...............................................  
Other40 ..............................................................  

Total assets41 

2009 
US$m     

%   

(2,065)    
4,275     

(29.2)  
60.4   
10,481      148.1   
15.6   
(94.9)  

1,108     
(6,720)    

2008 
US$m     

%   

(10,974)     (117.9)  
77.3   
37.4   
15.6   
87.6   

7,194     
3,483     
1,447     
8,157     

2007 
US$m     

5,900     
7,145     
6,121     
1,511     
3,535     

% 

24.4 
29.5 
25.3 
6.2 
14.6 

7,079      100.0   

9,307      100.0   

24,212      100.0 

Personal Financial Services ................................................................................ 
Commercial Banking .......................................................................................... 
Global Banking and Markets .............................................................................. 
Private Banking  .................................................................................................. 
Other  ................................................................................................................... 
Intra-HSBC items  ............................................................................................... 

At 31 December 

2009 
US$m     

554,074     
251,143     

1,683,672 
116,148 
150,983 
(391,568)

%   

23.4   
10.6   
71.2   
4.9   
6.4   
(16.5)  

2008 
US$m     

527,901     
249,218     

1,991,852  
133,216  
145,581  
(520,303) 

% 

20.9 
9.9 
78.8 
5.2 
5.8 
(20.6)

2,364,452      100.0   

2,527,465      100.0 

For footnotes, see page 149. 

Basis of preparation 

The results are presented in accordance with the 
accounting policies used in the preparation of 
HSBC’s consolidated financial statements. HSBC’s 
operations are closely integrated and, accordingly, 
the presentation of customer group data includes 
internal allocations of certain items of income and 
expense. These allocations include the costs of 
certain support services and Group Management 
Office (‘GMO’) functions, to the extent that these 

can be meaningfully attributed to operational 
business lines. While such allocations have been 
made on a systematic and consistent basis, they 
necessarily involve a degree of subjectivity. 

Where relevant, income and expense amounts 

presented include the results of inter-segment 
funding as well as inter-company and inter-business 
line transactions. All such transactions are 
undertaken on arm’s length terms.  

66 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Personal Financial Services  

Strategic direction 

Profit/(loss) before tax 

2009 
US$m 

2008 
US$m 

2007 
US$m 

Net interest income ...........  

25,107  

29,419 

29,069 

Net fee income ..................  

8,238  

10,107 

11,742 

Trading income excluding 
net interest income .........  

Net interest income on 

trading activities .............  

Net trading income42 .........  

Net income/(expense) from 

financial instruments 
designated at fair value  ..  

Gains less losses from 

financial investments  .....  
Dividend income ...............  
Net earned insurance 

premiums  .......................  
Other operating income  ....  

637  

65  

702  

175 

79 

254 

38 

140 

178 

2,339  

(2,912)

1,333 

224  
33  

663 
90 

9,534  
809  

10,083 
259 

351 
55 

8,271 
387 

Total operating income  ..  

46,986  

47,963 

51,386 

Net insurance claims43  ......  

(11,571) 

(6,474)

(8,147)

Net operating income16  ...  

35,415  

41,489 

43,239 

Loan impairment charges  

and other credit risk 
provisions .......................  

(19,902) 

(21,220)

(16,172)

Net operating income  .....  

15,513  

20,269 

27,067 

Employee expenses  ..........  
Goodwill impairment ........  
Other operating expenses  .  

(7,323) 
– 
(10,969) 

(9,243)
(10,564)
(11,897)

(9,401)
–
(12,356)

Total operating expenses  ..  

(18,292) 

(31,704)

(21,757)

Operating profit/(loss) ....  

(2,779) 

(11,435)

5,310 

Share of profit in associates 
and joint ventures ...........  

714  

461 

590 

Profit/(loss) before tax ....  

(2,065) 

(10,974)

5,900 

By geographical region 

Europe  ............................  
Hong Kong .....................  
Rest of Asia-Pacific27 .....  
Middle East27  .................  
North America  ...............  
Latin America  ................  

312  
2,728  
463  
(126) 
(5,226) 
(216) 

1,658 
3,428 
211 
289 
(17,228)
668 

(2,065) 

(10,974)

%     

% 

Share of HSBC’s profit 

before tax  .......................    
Cost efficiency ratio ..........   

(29.2) 
51.7     

(117.9)  
76.4 

1,581 
4,212 
515 
245 
(1,546)
893 

5,900 

% 

24.4 
50.3 

Balance sheet data41 

Loans and advances to 

US$m 

US$m 

US$m 

customers (net) ...............  
Total assets ........................  
Customer accounts ............  

399,460  
554,074  
499,109  

401,402 
527,901 
440,338 

464,726 
636,185 
450,071 

For footnotes, see page 149. 

67 

HSBC’s strategy for Personal Financial Services is 
to use its global reach and scale to grow profitably in 
selected markets by providing relationship banking 
and wealth management services.  

In markets where HSBC already has scale, such 
as Hong Kong and Mexico, or in emerging markets 
where scale can be built over time, HSBC provides 
services to all customer segments. In other markets, 
HSBC participates more selectively, targeting mass 
affluent customer segments which have strong 
international connectivity or where HSBC’s global 
scale is crucial. 

HSBC employs two globally consistent 

propositions, HSBC Premier (‘Premier’) and HSBC 
Advance (‘Advance’), to serve customers who value 
international connectivity, who are confident using 
direct channels to access financial services and who 
are likely to require wealth management services.  

HSBC’s continued strategic focus on increasing 
penetration of wealth management services, through 
deepening customer relationships and offering 
innovative solutions, positions the Personal Financial 
Services business for growth as confidence and 
demand for equity market and insurance products 
improves.  

Financial performance in 2009 

•  The reported loss before tax of US$2.1 billion 

compared with a loss before tax of 
US$11.0 billion in 2008. On an underlying basis 
and excluding the impairment charge of 
US$10.6 billion in 2008 to fully write off 
goodwill in respect of North America Personal 
Financial Services, the pre-tax loss grew by 
US$1.1 billion. This was driven by a decline in 
profits due to a significant fall in deposit 
spreads, reflecting the very low levels of major 
currency interest rates throughout 2009, and a 
rise in loan impairment charges outside North 
America as global economic conditions 
deteroriated. Within North America, loan 
impairment charges and operating expenses fell, 
reflecting the continuing run-off of the exit 
portfolios, some stabilisation in the credit 
environment and the closure of the US 
Consumer Lending branch network at the 
beginning of 2009. 

•  Net interest income decreased by 10 per cent. 
This was due to significant deposit spread 
compression experienced in the Group’s major 
deposit-taking entities as a result of lower base 
rates and lower asset balances as customer loans 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Customer groups > Personal Financial Services 

in the US declined and consumer finance and 
unsecured lending activities in other countries 
were scaled back. These factors were partially 
mitigated by the benefit of lower funding costs 
on lending spreads and growth in average 
liability balances as customers responded to the 
strength of HSBC’s brand following the market 
turmoil in 2008. 

•  Net fee income was 13 per cent lower, reflecting 
lower card fees from reduced volumes of new 
lending and changes in customer behaviour, 
particularly in North America. Weak equity 
market sentiment in the first half of 2009 further 
affected revenues from retail securities and 
investments, notably in Hong Kong, although 
relatively more buoyant markets led to some 
recovery in the second half of the year. 

•  A net gain of US$2.3 billion was recorded on 
financial instruments designated at fair value, 
compared with an expense of US$2.9 billion in 
2008. This was largely due to an increase in the 
value of assets held to meet liabilities under 
insurance and investment contracts.  

•  Loan impairment charges fell by 3 per cent, with 
the significant decline in North America driven 
by the continuing reduction in balances and 
some stabilisation of loss experience in certain 
segments of the consumer finance portfolios. 
This was partly offset by credit deterioration 
elsewhere, primarily in the unsecured portfolios 
of various lending products in the Middle East, 
the UK and Brazil. The Group further 
strengthened collection systems and practices, 
reduced credit lines and tightened lending 
criteria in 2009. 

•  Costs declined by US$1.4 billion excluding the 
goodwill impairment charge in North America 
in 2008. This reduction resulted primarily from 
the decision to discontinue originations and 
close the branch network in the Consumer 
Lending business in the US, and from the 
exercise of tight control of discretionary 
expenditure in most regions, notably in Asia. 
Costs also benefited from a US$0.2 billion 
accounting gain on staff benefits in 2009 in the 
UK. 

• 

Income from associates and joint ventures rose 
by 51 per cent, largely driven by the Group’s 
share of profits from Ping An Insurance which 
increased in 2009 following the non-recurrence 
of an impairment on its investment in Fortis in 
2008.  

68 

•  Customer accounts increased by 7 per cent, 

largely on the back of strong deposit growth in 
Asia. Loans and advances to customers were 
5 per cent lower as the US consumer finance 
portfolio continued to decline and, globally, 
customers reduced their use of credit. At 
31 December 2009, the aggregate ratio of 
customer advances to deposits in Personal 
Financial Services was 80 per cent, compared 
with 91 per cent at the end of 2008. 

Business highlights in 2009 

•  Premier, the Group’s flagship global customer 
proposition, grew to 3.4 million customers in 
2009, attracting 724,000 net new customers 
of which nearly 50 per cent were new to the 
Group. Premier was launched in Russia and 
Colombia during the year, extending the total 
number of markets where the service is offered 
to 43. 

•  Premier was expanded in 2009 with the launch 
of HSBC Amanah Premier, the world's first 
Islamic premium banking service, in six markets 
(UAE, Saudi Arabia, Malaysia, Indonesia, Qatar 
and Bahrain), offering customers a suite of 
shariah compliant products and Islamic wealth 
management services.  

•  A second globally consistent proposition, 

Advance, was developed in 2009 for launch in 
early 2010. Building on the success of Premier, 
Advance will target emerging mass affluent 
customers who are not yet Premier but have the 
potential to be so. Advance is currently available 
in seven markets, including Hong Kong and the 
UK, and will be offered in over 30 markets by 
the end of 2010.  

•  As part of its wealth management strategy, 
HSBC successfully launched the World 
Selection global investment offering in seven 
markets. This fund, which will be available in 
over 20 markets by the end of 2010, is designed 
to meet the different needs and risk appetites of 
HSBC customers by offering a range of globally 
diversified and multi-asset portfolios. The fund 
had assets of US$2.7 billion at the end of the 
year. 

•  HSBC’s growth in personal lending in 2009 was 
largely in mortgage products in the UK and 
Hong Kong. In the UK, HSBC launched various 
marketing campaigns including a new Rate 
Matcher mortgage promotion. As a result of 
market share gains in 2009, the UK bank more 
than met its commitment to make £15 billion 
(US$24.7 billion) of new mortgage lending 

 
 
 
 
 
available to borrowers. In Hong Kong, HSBC 
maintained its market leading position with 
gross mortgage balance growth of 7 per cent 
during the year. 

•  As part of its strategy to deliver a globally 
consistent customer experience, Personal 
Financial Services commenced a global retail 
store update and refresh programme including 

the introduction of a set of minimum service 
standards across customer touch points. The 
standardised range of design principles helps 
address the diverse needs of customers and 
enables them to recognise and be confident in 
their dealings with HSBC wherever they are. 
The customer recommendation score for 
Personal Financial Services increased in 2009 
(see page 20). 

Reconciliation of reported and underlying profit/(loss) before tax  

2008 
as 
  reported 
  US$m 

2008 
acquisitions 
and 
  disposals10
US$m 

2008 
  at 2009
 exchange 
rates12
  US$m 

2009
acquisitions 
and 
  disposals10
US$m 

  Currency 
translation11
US$m 

  Under-
lying 
change 
US$m   

2009 
as 
  reported 
  US$m 

  Re-
  ported 
 change13
  % 

 Under-
lying 
 change13
  % 

Personal Financial 

Services  

2009 compared with 2008 

Net interest income .......... 
Net fee income ................. 
Other income15 ................. 

29,419 
10,107 
1,963 

Net operating income16 .. 

41,489 

(36)
(32)
(121)

(189)

(1,534)
(645)
(258)

27,849 
9,430 
1,584 

(2,437)

38,863 

Loan impairment charges 
and other credit risk 
provisions  .................... 

(21,220) 

3 

595 

(20,622)

Net operating income  .... 

20,269 

(186)

(1,842)

18,241 

Operating expenses 

(excluding goodwill 
impairment)  ................. 
Goodwill impairment ....... 

(21,140) 
(10,564) 

38 
– 

1,372 
– 

(19,730)
(10,564)

Operating loss  ................ 

(11,435) 

(148)

(470)

(12,053)

Income from associates  ... 

461 

– 

13 

474 

Loss before tax  ............... 

(10,974) 

(148)

(457)

(11,579)

3 
– 
1 

4 

– 

4 

(1)
– 

3 

– 

3 

(2,745) 
(1,192) 
485 

25,107 
8,238 
2,070 

(3,452) 

35,415 

(15)
(18)
5 

(15)

(10)
(13)
31 

(9)

720 

(19,902) 

6 

3 

(2,732) 

15,513 

(23)

(15)

1,439 
10,564 

(18,292) 
– 

13 
100 

9,271 

(2,779) 

240 

714 

9,511 

(2,065) 

76 

55 

81 

7 
100 

77 

51 

82 

2008 compared with 2007 

2007 
acquisitions, 
disposals 
  & dilution 
gains10
US$m 

2007 
as 
  reported 
  US$m 

2007 
at 2008
  exchange 
rates17
US$m 

2008
 acquisitions 
and 
disposals10
US$m 

  Currency 
  translation11
US$m 

Personal Financial 

Services  

  Under-
lying 
change 
US$m   

2008 
as 
  reported 
  US$m 

Re-
  ported 
 change13
% 

  Under-
lying 
 change13
% 

485 
(1,500) 
(447) 

29,419 
10,107 
1,963 

(1,462) 

41,489 

(5,124) 

(21,220) 

(6,586) 

20,269 

1 
(14)
(19)

(4)

(31)

(25)

2 
(13)
(19)

(3)

(32)

(25)

362 
(10,564) 

(21,140) 
(10,564) 

3 

2 

(16,788) 

(11,435) 

(315)

(325)

(181) 

461 

(22)

(28)

215 
(9)
83 

289 

(3)

286 

(98)
– 

188 

– 

188 

(16,969) 

(10,974) 

(286)

(292)

Net interest income .......... 
Net fee income ................. 
Other income15 ................. 

29,069 
11,742 
2,428 

Net operating income16  .... 

43,239 

Loan impairment charges 
and other credit risk 
provisions  .................... 

(16,172) 

Net operating income  ...... 

27,067 

Operating expenses 

(excluding goodwill 
impairment)  ................. 
Goodwill impairment ....... 

(21,757) 
– 

Operating profit/(loss)  ..... 

5,310 

Income from associates  ... 

590 

Profit/(loss) before tax ..... 

5,900 

For footnotes, see page 149. 

(224)
(21)
(91)

(336)

4 

(332)

236 
– 

(96)

– 

(96)

(126)
(105)
(10)

(241)

28,719 
11,616 
2,327 

42,662 

75 

(16,093)

(166)

26,569 

117 
– 

(49)

52 

3 

(21,404)
– 

5,165 

642 

5,807 

69 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Customer groups > Commercial Banking 

Commercial Banking 

Profit before tax 

2009 
US$m 

Net interest income ...........  

7,883  

Net fee income ..................  

3,702  

Trading income excluding 
net interest income .........  

Net interest income on 

trading activities .............  

Net trading income42 .........  

Net income/(expense) from 

financial instruments 
designated at fair value  ..  

Gains less losses from 

financial investments  .....  
Dividend income ...............  
Net earned insurance 

premiums  .......................  
Other operating income  ....  

2008 
US$m 

9,494 

4,097 

369 

17 

386 

332  

22  

354  

100  

(224)

23  
8  

886  
739  

193 
88 

679 
939 

2007 
US$m 

9,055 

3,972 

265 

31 

296 

22 

90 
8 

733 
165 

Total operating income  ..  

13,695  

15,652 

14,341 

Net insurance claims43  ......  

(842) 

(335)

(391)

Net operating income16  ...  

12,853  

15,317 

13,950 

Loan impairment charges  

and other credit risk 
provisions .......................  

(3,282) 

(2,173)

(1,007)

Net operating income  .....  

9,571  

13,144 

12,943 

Employee expenses  ..........  
Other operating expenses  .  

(2,606) 
(3,357) 

(3,056)
(3,525)

(3,094)
(3,158)

Total operating expenses  ..  

(5,963) 

(6,581)

(6,252)

Operating profit ..............  

3,608  

6,563 

6,691 

Share of profit in associates 
and joint ventures ...........  

667  

631 

454 

Profit before tax  ..............  

4,275  

7,194 

7,145 

By geographical region 

Europe  ............................  
Hong Kong .....................  
Rest of Asia-Pacific27 .....  
Middle East27  .................  
North America  ...............  
Latin America  ................  

Share of HSBC’s profit 

before tax  .......................    
Cost efficiency ratio ..........   

Balance sheet data41 

Loans and advances to 

1,292  
956  
1,064  
21  
543  
399  

4,275  

2,722 
1,315 
1,235 
558 
658 
706 

7,194 

%     

% 

60.4  
46.4     

77.3 
43.0 

2,516 
1,619 
868 
482 
920 
740 

7,145 

% 

29.5 
44.8 

US$m 

US$m 

US$m 

customers (net) ...............  
Total assets ........................  
Customer accounts ............  

199,674  
251,143  
267,388  

203,949 
249,218 
235,879 

220,068 
307,944 
237,987 

For footnotes, see page 149. 

70 

Strategic direction 

HSBC’s Commercial Banking strategy is focused on 
two key initiatives: 

− 

− 

to be the leading international business bank, 
using HSBC’s extensive geographical network 
together with product expertise in payments, 
trade, receivables finance and foreign exchange 
to actively support customers who are trading 
and investing across borders; and 

to be the best bank for small and medium-sized 
enterprises (‘SME’s) in target markets, building 
global scale and creating efficiencies by sharing 
systems and best practice, including customer 
experience, training and product offerings, and 
selectively rolling out the direct banking model. 

Financial performance in 2009 

•  Commercial Banking remained profitable in all 
regions in 2009, although profit before tax of 
US$4.3 billion was 41 per cent lower than in 
2008. The results included a US$280 million 
gain from the disposal of the remaining stake in 
HSBC’s UK card merchant acquiring business, 
compared with a US$425 million gain in 2008 
from the sale of the first tranche. On an 
underlying basis, pre-tax profit declined by 
35 per cent, driven by the effects of lower 
interest rates on deposit margins and higher loan 
impairment charges resulting from deterioration 
in the global economy.  

•  Deposit balances increased by 7 per cent to 

US$267 billion, largely in Hong Kong and the 
UK, as HSBC’s brand strength continued to 
attract new customers. Loans and advances were 
9 per cent lower, largely as customer demand 
for new lending declined. This decline was 
partly offset by targeted growth in key markets 
such as mainland China. The relative movement 
in deposits and loans strengthened HSBC’s 
liquidity position, with an aggregate customer 
advances to deposits ratio in Commercial 
Banking of 75 per cent compared with 86 per 
cent reported at 31 December 2008. 

•  Net interest income fell by 11 per cent despite 
higher deposit balances, driven by deposit 
spread compression and reduced lending 
balances. This was partly offset by wider 
spreads on lending due to improved pricing.  

•  Net fee income was broadly unchanged, as 

repricing initiatives drove higher fee income 
from credit facilities in North America which 
was offset by a reduction in fee income 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
following the part disposal of the card merchant 
acquiring business to a joint venture in 2008. 

•  Loan impairment charges and other credit risk 

provisions increased by 56 per cent to 
US$3.3 billion, representing less than 2 per cent 
of average reported assets. Loan impairment 
charges in 2009 remained at broadly the same 
rate as experienced in the second half of 2008, 
with the charge concentrated in manufacturing, 
general trading and real estate. The increase in 
loan impairment charges was mainly in the 
Middle East, the UK, Brazil, and India, partly 
offset by an improving credit environment in 
Hong Kong. 

•  Operating expenses remained broadly 

unchanged, including the benefit in the UK of 
an accounting gain on staff benefits; however, 
the cost efficiency ratio deteriorated slightly 
driven by the effect of deposit spread 
compression on revenues. 

• 

Income from associates and joint ventures rose 
by 5 per cent. 

Business highlights in 2009 

HSBC’s ‘leading international business’ strategy 
continued to deliver customer-led and product-driven 
growth across all segments. 

•  Product revenues from foreign exchange were 

unchanged at US$0.5 billion, and revenues from 
trade and supply chain also remained flat at 
US$1.4 billion despite the overall decline 
in global trade levels. While volumes of trade 
activity were depressed in line with world trade 
volumes, signs of recovery were apparent 
towards the end of the year.  

•  Foreign exchange services were enhanced with 
the launch of GetRate on Business Internet 
Banking in Malaysia, India and the UK.  

•  The number of cross-border intra-Group 

referrals increased by 48 per cent, notably in 
Asia which accounted for over half of all 
successful referrals. The aggregate transaction 
value of successful referrals was US$9.0 billion. 

•  HSBC further strengthened its international 

offerings for customers, with particular focus on 
business flows to and from mainland China. In 
conjunction with Bank of Communications, 
HSBC launched a renminbi trade settlement 
service in seven ASEAN countries and a same-
day credit pledge service on outward remittances 
into mainland China from Hong Kong. 

71 

•  Services for mainland China companies looking 

to expand overseas were also a focus of 
attention, with innovative solutions including a 
video conference account opening service for 
SMEs. Investment flows into mainland China 
were targeted by increasing the number of 
foreign national relationship managers in 
HSBC’s international business teams there.  

HSBC’s ‘best bank for business’ strategy also 

progressed strongly with its transaction banking and 
liabilities-led approach, particularly relevant in a 
period of low credit demand: 
•  Business banking customer numbers increased 

by 12 per cent to 3 million with over 61 per cent 
of new customers in emerging markets.  
•  Deposit balances in business banking were 

US$146 billion, providing a significant surplus 
of funds for deployment. Total revenue from 
Business Banking of US$5.8 billion, despite the 
effects of deposit spread compression, 
represented 45 per cent of total revenue, 
highlighting the importance of this segment to 
the Commercial Banking business. 
•  Customer loans and advances in business 
banking were US$53 billion, and HSBC 
continued to support businesses in the global 
downturn. The US$5 billion International SME 
Fund was launched in December 2008 in five 
key markets. The fund was fully allocated by the 
end of 2009 and 80 per cent of it was utilised. 

• 

In 2009, the global roll-out of internationally 
consistent offerings continued. Business Direct, 
the direct channel proposition, was launched in 
a further three countries and is now live in ten, 
while the roll-out of a credit scoring platform 
and deployment of globally consistent training 
programmes illustrated HSBC’s ability to 
leverage best practice and drive efficiencies 
across its worldwide network. 

In the corporate segment (see page 145 for 
details), HSBC’s ability to provide or arrange debt 
finance combined with its international reach for 
payments and trade activity across developed and 
emerging markets was evident in the number of new 
multi-country banking relationships won in 2009, 
despite the more cautious sentiment within the 
global economy.  
•  The number of customers using HSBCnet 

continued to grow strongly, and full regional 
connectivity was rolled out in Latin America. 
The receivables finance capability was extended 
to deliver supplier funding programmes for 
large buyers, and new pan-European deals were 
written.

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Customer groups > Commercial Banking / Global Banking and Markets  

•  Total revenue in the corporate segment was 
US$6.3 billion. Deposits from corporate 
customers were US$121 billion, while loans 
and advances were US$147 billion. Signs of 
returning confidence in the second half of 2009 
were accompanied by higher levels of new 
lending, particularly in Asia and other emerging 
markets. 

Commercial Banking continued to seek 

opportunities to deliver intra-Group referrals: 

•  A new global referral programme between 

Commercial Banking and Personal Financial 
Services was launched, resulting in over 15,000 
successful referrals to HSBC Premier. 

•  The number of referrals to Private Banking was 
1,057, generating over US$2.5 billion in assets 
under management. 

Reconciliation of reported and underlying profit before tax  

2009 compared with 2008 

2008 
as 
  reported 
  US$m 

2008 
acquisitions 
and 
  disposals10
US$m 

2008 
  at 2009
 exchange 
rates12
  US$m 

2009
acquisitions 
and 
  disposals10
US$m 

  Currency 
translation11
US$m 

  Under-
lying 
change 
US$m   

2009 
as 
  reported 
  US$m 

  Re-
  ported 
 change13
  % 

 Under-
lying 
 change13
  % 

Commercial Banking  

Net interest income .......... 
Net fee income ................. 
Other income15 ................. 

Net operating income16 .. 
Loan impairment charges 
and other credit risk 
provisions  .................... 

9,494 
4,097 
1,726 

15,317 

(29)
(26)
(464)

(519)

(697)
(367)
(213)

8,768 
3,704 
1,049 

(1,277)

13,521 

45 
5 
295 

345 

(930) 
(7) 
(76) 

7,883 
3,702 
1,268 

(1,013) 

12,853 

(2,173) 

3 

68 

(2,102)

– 

(1,180) 

(3,282) 

Net operating income  .... 

13,144 

(516)

(1,209)

11,419 

Operating expenses .......... 

(6,581) 

Operating profit ............. 

6,563 

Income from associates  ... 

631 

Profit before tax  ............. 

7,194 

30 

(486)

– 

(486)

537 

(672)

7 

(6,014)

5,405 

638 

(665)

6,043 

345 

(27)

318 

– 

318 

(2,193) 

9,571 

78 

(5,963) 

(2,115) 

3,608 

(45)

(39)

29 

667 

6 

5 

(2,086) 

4,275 

(41)

(35)

(17)
(10)
(27)

(16)

(51)

(27)

9 

(11)
– 
(7)

(7)

(56)

(19)

1 

2008 compared with 2007 

2007 
acquisitions, 
disposals 
  & dilution 
gains10
US$m 

2007 
as 
  reported 
  US$m 

2007 
at 2008
  exchange 
rates17
US$m 

2008
 acquisitions 
and 
disposals10
US$m 

  Currency 
  translation11
US$m 

  Under-
lying 
change 
US$m   

2008 
as 
  reported 
  US$m 

Re-
  ported 
 change13
% 

  Under-
lying 
 change13
% 

Commercial Banking  

Net interest income .......... 
Net fee income ................. 
Other income15 ................. 

9,055 
3,972 
923 

Net operating income16  .... 

13,950 

Loan impairment charges 
and other credit risk 
provisions  .................... 

(1,007) 

Net operating income  ...... 

12,943 

Operating expenses .......... 
Operating profit  ............... 

(6,252) 
6,691 

Income from associates  ... 

454 

Profit before tax  ............... 

7,145 

For footnotes, see page 149. 

(166)
(113)
(7)

(286)

3 

(283)

180 
(103)

– 

(103)

(77)
(76)
(28)

8,812 
3,783 
888 

(181)

13,483 

41 
27 
525 

593 

641 
287 
313 

9,494 
4,097 
1,726 

1,241 

15,317 

5 
3 
87 

10 

7 
8 
35 

9 

36 

(968)

(3)

(1,202) 

(2,173) 

(116)

(124)

(145)

12,515 

47 
(98)

26 

(72)

(6,025)
6,490 

480 

6,970 

590 

(106)
484 

– 

484 

39 

13,144 

(450) 
(411) 

151 

(6,581) 
6,563 

631 

(260) 

7,194 

2 

(5)
(2)

39 

1 

– 

(7)
(6)

31 

(4)

72 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Global Banking and Markets 

Strategic direction 

Profit before tax 

2009 
US$m 

Net interest income ...........  

8,610  

Net fee income ..................  

4,363  

2008 
US$m 

8,541 

4,291 

2007 
US$m 

4,430 

4,901 

Trading income excluding 
net interest income .........  

Net interest income/ 

(expense) on trading 
activities  .........................  

Net trading income42 .........  

Net income/(expense)  

from financial 
instruments designated  
at fair value ...................  

Gains less losses from 

financial investments  .....  
Dividend income ...............  
Net earned insurance 

premiums  .......................  
Other operating income  ....  

4,701  

157 

3,503 

2,174  

6,875  

324 

481 

(236)

3,267 

473  

(438)

(164)

265  
68  

54  
1,146  

(327)
76 

105 
868 

1,313 
222 

93 
1,218 

Total operating income  ..  

21,854  

13,597 

15,280 

Net insurance claims43  ......  

(34) 

(79)

(70)

Net operating income16  ...  

21,820  

13,518 

15,210 

Loan impairment charges 
and other credit risk 
provisions  .....................  

(3,168) 

(1,471)

(38)

Net operating income  .....  

18,652  

12,047 

15,172 

Employee expenses  ..........  
Other operating expenses  .  

(4,703) 
(3,834) 

(4,928)
(4,164)

(5,572)
(3,786)

Total operating expenses  ..  

(8,537) 

(9,092)

(9,358)

Operating profit ..............  

10,115  

2,955 

5,814 

Share of profit in associates 
and joint ventures ...........  

366  

528 

307 

Profit before tax  ..............  

10,481  

3,483 

6,121 

By geographical region 

Europe  ............................  
Hong Kong .....................  
Rest of Asia-Pacific27 .....  
Middle East27  .................  
North America  ...............  
Latin America  ................  

Share of HSBC’s profit 

before tax  .......................  
Cost efficiency ratio ..........  

For footnotes, see page 149. 

4,545  
1,507  
2,319  
467  
712  
931  

195 
1,436 
2,970 
816 
(2,575)
641 

10,481  

3,483 

%     

% 

148.1  
39.1   

37.4 
67.3 

2,527 
1,578 
1,969 
495 
(965)
517 

6,121 

% 

25.3 
61.5 

73 

In 2009, Global Banking and Markets continued to 
pursue its now well-established ‘emerging markets-
led and financing-focused’ strategy, encompassing 
HSBC’s objective to be a leading wholesale bank by:  

– 

– 

– 

utilising the Group’s extensive distribution 
network;  

developing Global Banking and Markets’ 
hub-and-spoke business model; and 

continuing to build capabilities in major hubs 
to support the delivery of an advanced suite 
of services to corporate, institutional and 
government clients across the HSBC network. 

Ensuring that this combination of product depth 
and distribution strength meets the needs of existing 
and new clients will allow Global Banking and 
Markets to achieve its strategic goals. 

Financial performance in 2009 

•  Global Banking and Markets delivered a 
considerably improved performance with 
reported pre-tax profits of US$10.5 billion, an 
increase of US$7.0 billion or 201 per cent 
compared with 2008. On an underlying basis, 
profit before tax increased by 249 per cent with 
strong performances in both developed and 
emerging markets. Robust revenues across core 
businesses were driven by higher margins and 
an increase in market share, with particularly 
strong performances in Rates and Balance Sheet 
Management. Revenues grew faster than 
operating expenses with continued emphasis on 
active cost management limiting the latter to a 
relatively modest rise. The cost efficiency ratio 
improved by 29.1 percentage points to 39.1 per 
cent. 

•  Write-downs on legacy positions in credit 

trading, leveraged and acquisition financing and 
monoline credit exposures, which totalled 
US$331 million, were significantly lower than 
those recorded in 2008, primarily driven by the 
stabilisation of asset prices. This was partly 
offset by a fair value loss of US$444 million 
resulting from tightening credit spreads on 
structured liabilities; a gain of US$529 million 
was reported in 2008. 

•  Loan impairment charges and other credit risk 
provisions increased by US$1.7 billion. Loan 
impairment charges were US$1.7 billion 
compared with US$0.8 billion in 2008, 
reflecting a deterioration in the credit position of 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Customer groups > Global Banking and Markets 

Management view of total operating income 

Business highlights in 2009 

2009 
US$m 

10,364 
2,330 
2,648 
2,979 
641 
1,420 

2008 
US$m 

2,676 
(5,502)
2,033
3,842
(64)
2,116

2007 
US$m 

5,720 
(1,319)
1,291
2,178
1,177
1,926

Global Markets44 ...............  
Credit  ............................  
Rates  .............................  
Foreign exchange  .........  
Equities .........................  
Securities services45 ......  
Asset and structured 

finance  .......................  

346 

251

467

Global Banking .................  
Financing and equity 

4,630 

5,718 

4,190 

capital markets ...........  

3,070 

3,572

2,186

Payments and cash 

management46  ............  

Other transaction 

services47.....................  

Balance Sheet  

1,053 

1,665

1,632

507 

481

372

Management  .................  

5,390 

3,618 

1,226 

Global Asset  

Management  .................  
Principal Investments  .......  
Other48  ...............................  

939 
42 
489 

934 
(415)
1,066 

1,336 
1,253 
1,555 

Total operating income  .....  

21,854 

13,597 

15,280 

Comparative information has been adjusted to reflect the 
current management view. 

For footnotes, see page 149. 

a small number of clients. This was in line with 
market trends of a rise in the number and 
severity of defaults on loans, despite a return of 
liquidity to the market. Impairment charges on 
the available-for-sale portfolio at US$1.4 billion 
were US$0.8 billion higher than in 2008; 
however, they remained within the range of the 
stress tests described on page 156 of the Annual 
Report and Accounts 2008. 

•  Within the Group’s available-for-sale portfolio, 
the negative reserves in respect of asset-backed 
securities (‘ABS’s) reduced significantly from 
US$18.7 billion to US$12.2 billion, reflecting 
the impact of amortisation and recent increases 
in ABS prices. Impairment charges of 
US$1.4 billion were identified on ABSs with a 
nominal value of US$2.6 billion and were taken 
to the income statement in 2009. However, due 
to the underlying credit quality and seniority of 
the tranches held by HSBC, the expected cash 
flow impairment on these securities was a more 
modest US$378 million. A further 
US$666 million of impairments was absorbed 
by income noteholders who take the first loss on 
positions within the securities investment 
conduits (‘SIC’s) now consolidated in HSBC’s 
accounts. Further details on the SICs are 
provided on page 182. 

74 

•  HSBC was recognised for the continuing 
success of its ‘emerging markets-led and 
financing-focused’ strategy with numerous key 
industry awards, including Euromoney’s Best 
Debt House in the following emerging market 
countries and regions: Mexico, Turkey, Asia, 
Latin America and the Middle East, along with 
‘Best Global Bank’, and ‘Best Global Debt 
House’. Other awards included ‘European DCM 
House of the Year’, ‘European Corporate Bond 
House of the Year’ and ‘European Financial 
Institutions Bond House of the Year’ in 
Financial News.  

•  Global Markets revenues grew significantly as 

volatile markets and increased customer activity 
gave impetus to client-facing businesses. 
Exceptional revenues in Rates and improved 
revenues in Credit were boosted by greater 
market share in both primary and secondary 
client business. Credit revenues were also 
assisted by a general tightening of credit spreads 
and an increase in asset prices following a return 
of liquidity in financial markets. Foreign 
exchange revenues normalised following 
unprecedented levels of market volatility in 
2008, as the business established deeper 
institutional client relationships. Equities took 
advantage of a changed competitive landscape 
to capture a greater share of business in strategic 
markets from key institutional clients, 
particularly in Europe, the Middle East and 
Asia. 

•  Securities Services revenues declined as lower 
interest rates drove down overall margins, 
although this was partially offset by recent 
improvements in Asian equity markets which 
stimulated increases in volumes and assets 
under custody in the second half of 2009. 

• 

In Global Banking, certain credit default swap 
transactions which hedge risk within the 
portfolio, recorded fair value losses of 
US$429 million as credit spreads tightened, 
compared with gains of US$912 million reported 
in 2008. Excluding this, higher spreads drove 
an increase in credit and lending revenues, 
reflecting the strength of HSBC’s franchise and 
the quality of the client portfolio. Revenues in 
the equity capital markets business doubled 
following increased market share in key strategic 
regions. Payments and cash management 
activities continued to be adversely affected by 
the low interest rate environment, partly 
countered by an increase in liability balances. 

 
 
 
 
 
 
•  Balance Sheet Management continued to benefit 
from early positioning against the backdrop of a 
low interest rate environment although, as 
expected, revenues slowed in the second half of 
2009 as certain higher yield positions matured. 

• 

In Global Asset Management, positive fee 
income growth was recorded in each 
consecutive quarter, with an improving 
contribution from emerging markets. Funds 
under management at 31 December 2009 were 
US$423 billion, 14 per cent higher than at the 
start of the year, assisted by positive net inflows 
of US$11 billion and strengthening market 

performance. Fund launches during the year 
included ‘HSBC World Selection’ in 
conjunction with Personal Financial Services, 
which had assets of US$2.7 billion at year end. 
In August 2009, Global Asset Management 
entered the European Exchange Traded Funds 
(‘ETF’) market, working closely with Global 
Markets and HSBC Securities Services, and 
launched three ETF funds. 

• 

In Principal Investments, opportunities for 
private equity realisations were limited and 
impairment charges were made against a small 
number of equity investments. 

Reconciliation of reported and underlying profit before tax  

2008 
as 
  reported 
  US$m 

2008 
acquisitions 
and 
  disposals10
US$m 

2008 
  at 2009
 exchange 
rates12
  US$m 

2009
acquisitions 
and 
  disposals10
US$m 

  Currency 
translation11
US$m 

  Under-
lying 
change 
US$m   

2009 
as 
  reported 
  US$m 

  Re-
  ported 
 change13
  % 

 Under-
lying 
 change13
  % 

Global Banking and 

Markets 

2009 compared with 2008 

Net interest income .......... 
Net fee income ................. 
Other income15 ................. 

Net operating income16 .. 
Loan impairment charges 
and other credit risk 
provisions  .................... 

8,541 
4,291 
686 

13,518 

(1,471) 

Net operating income  .... 

12,047 

Operating expenses .......... 

(9,092) 

Operating profit ............. 

2,955 

Income from associates  ... 

528 

Profit before tax  ............. 

3,483 

– 
– 
– 

– 

– 

– 

– 

– 

– 

– 

(451)
(267)
(555)

8,090 
4,024 
131 

(1,273)

12,245 

45 

(1,426)

(1,228)

10,819 

743 

(485)

6 

(8,349)

2,470 

534 

(479)

3,004 

5 
1 
2 

8 

– 

8 

(3)

5 

– 

5 

515 
338 
8,714 

8,610 
4,363 
8,847 

1 
2 
1,190 

6 
8 
6,652 

9,567 

21,820 

61 

78 

(1,742) 

(3,168) 

(115)

(122)

7,825 

18,652 

(185) 

(8,537) 

7,640 

10,115 

(168) 

366 

7,472 

10,481 

55 

6 

242 

(31)

201 

72 

(2)

309 

(31)

249 

2008 compared with 2007 

2007 
acquisitions, 
disposals 
  & dilution 
gains10
US$m 

2007 
as 
  reported 
  US$m 

2007 
at 2008
  exchange 
rates17
US$m 

2008
 acquisitions 
and 
disposals10
US$m 

  Currency 
  translation11
US$m 

Global Banking and 

Markets 

Net interest income .......... 
Net fee income ................. 
Other income15 ................. 

4,430 
4,901 
5,879 

Net operating income16  .... 

15,210 

Loan impairment charges 
and other credit risk 
provisions  .................... 

(38) 

Net operating income  ...... 

15,172 

Operating expenses .......... 

(9,358) 

Operating profit  ............... 

5,814 

Income from associates  ... 

307 

Profit before tax  ............... 

6,121 

For footnotes, see page 149. 

– 
– 
– 

– 

– 

– 

– 

– 

– 

– 

– 
– 
– 

– 

– 

– 

– 

– 

– 

– 

(32)
(46)
(57)

4,398 
4,855 
5,822 

(135)

15,075 

1 

(37)

(134)

15,038 

175 

(9,183)

41 

18 

59 

5,855 

325 

6,180 

75 

  Under-
lying 
change 
US$m   

2008 
as 
  reported 
  US$m 

Re-
  ported 
 change13
% 

  Under-
lying 
 change13
% 

4,143 
(564) 
(5,136) 

8,541 
4,291 
686 

(1,557) 

13,518 

93 
(12)
(88)

(11)

94 
(12)
(88)

(10)

(1,434) 

(1,471)  (3,771)

(3,876)

(2,991) 

12,047 

(21)

(20)

91 

(9,092) 

(2,900) 

2,955 

203 

528 

(2,697) 

3,483 

3 

(49)

72 

(43)

1 

(50)

62 

(44)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Customer groups > Global Banking and Markets / Private Banking 

Balance sheet data significant to Global Banking and Markets 

Europe   
US$m 

294,951  
190,900  

176,123  
59,171  
83,715  
981,831  

88,043  
169,390  
169,814  
191,480  

Hong
Kong 
US$m 

25,742 
16,937 

21,991 
27,789 
92,181 
217,146 

5,824 
26,650 
10,720 
16,619 

Rest of 
Asia- 
Pacific27
US$m 

15,960 
15,660 

23,989 
29,388 
36,355 
138,884 

7,874 
43,698 
3,040 
15,500 

281,089  
303,265 

45,398 
26,989 

19,192 
25,492 

185,818  
49,508  
105,546  
1,180,759 

79,509  
199,687  
144,759  
300,200 

294,078 
102,409 

163,066 
89,651 
94,416 
912,299 

85,315 
163,713 
201,010 
104,687 

23,042 
20,970 
46,964 
233,187 

11,509 
30,866 
13,056 
28,536 

26,877 
11,492 

19,171 
53,725 
46,765 
218,293 

6,251 
37,364 
15,939 
10,865 

27,941 
21,309 
29,772 
147,714 

12,261 
42,977 
3,633 
25,465 

18,119 
9,795 

26,476 
24,733 
31,301 
130,096 

14,737 
45,773 
8,517 
9,204 

  Middle 
East27
US$m 

North 

  America   

Latin 

  America     

US$m 

US$m 

Total 
US$m 

511 
668 

6,554 
6,385 
9,688 
28,189 

1,357 
5,752 
13 
651 

414 
1,014 

6,649 
5,401 
7,574 
27,975 

944 
7,628 
54 
1,016 

1,613 
439 

5,630 
6,120 
8,147 
26,548 

2,437 
8,347 
84 
452 

67,466  
61,192  

18,654  
14,403  
49,386  
260,131  

13,229  
19,095  
69,302  
60,178  

74,498  
125,848 

35,583  
9,238  
39,841  
348,347 

16,244  
23,844  
72,325  
122,699 

93,395 
56,531 

26,186 
14,938 
33,273 
263,008 

14,825 
30,732 
73,081 
53,058 

6,283  
2,820  

410,913 
288,177 

9,645  
16,638  
14,659  
57,491  

3,948  
20,142  
2,875  
3,270  

256,956 
153,774 
285,984 
1,683,672 

120,275 
284,727 
255,764 
287,698 

5,004  
5,145 

425,595 
487,753 

8,273  
12,574  
8,179  
53,870 

3,871  
15,384  
2,546  
4,615 

8,570 
1,814 

9,935 
10,339 
10,155 
46,606 

2,830 
13,950 
4,998 
1,986 

287,306 
119,000 
237,876 
1,991,852 

124,338 
320,386 
236,373 
482,531 

442,652 
182,480 

250,464 
199,506 
224,057 
1,596,850 

126,395 
299,879 
303,629 
180,252 

At 31 December 2009 

Trading assets49 ...........................  
Derivative assets  .........................  
Loans and advances to:  

– customers (net)  ....................  
– banks (net)  ...........................  
Financial investments49 ...............  
Total assets41  ...............................  

Deposits by banks .......................  
Customer accounts ......................  
Trading liabilities ........................  
Derivative liabilities  ...................  

At 31 December 2008 

Trading assets49 ...........................  
Derivative assets  .........................  
Loans and advances to:  

– customers (net)  ....................  
– banks (net)  ...........................  
Financial investments49 ...............  
Total assets41  ...............................  

Deposits by banks .......................  
Customer accounts ......................  
Trading liabilities ........................  
Derivative liabilities  ...................  

At 31 December 2007 

Trading assets49 ...........................  
Derivative assets  .........................  
Loans and advances to:  

– customers (net)  ....................  
– banks (net)  ...........................  
Financial investments49 ...............  
Total assets41  ...............................  

Deposits by banks .......................  
Customer accounts ......................  
Trading liabilities ........................  
Derivative liabilities  ...................  

For footnotes, see page 149. 

76 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Private Banking 

Profit before tax 

2009 
US$m 

Net interest income ...........  

1,474  

Net fee income ..................  

1,236  

2008 
US$m 

1,612 

1,476 

2007 
US$m 

1,216 

1,615 

Trading income excluding 
net interest income .........  

Net interest income  

on trading activities ........  

Net trading income42 .........  

Net expense from financial 
instruments designated at 
fair value  ........................  

Gains less losses from 

financial investments  .....  
Dividend income ...............  
Other operating income  ....  

322  

22  

344  

– 

5  
5  
48  

408 

14 

422 

– 

64 
8 
49 

525 

9 

534 

(1)

119 
7 
58 

Total operating income  ..  

3,112  

3,631 

3,548 

Net insurance claims43  ......  

– 

– 

– 

Net operating income16  ...  

3,112  

3,631 

3,548 

Loan impairment charges  

and other credit risk 
provisions .......................  

(128) 

(68)

(14)

Net operating income  .....  

2,984  

3,563 

3,534 

Employee expenses  ..........  
Other operating expenses  .  

(1,234) 
(650) 

(1,367)
(749)

(1,250)
(775)

Total operating expenses  ..  

(1,884) 

(2,116)

(2,025)

Operating profit ..............  

1,100  

1,447 

1,509 

Share of profit in associates 
and joint ventures ...........  

8  

– 

2 

Profit before tax  ..............  

1,108  

1,447 

1,511 

By geographical region 

Europe  ............................  
Hong Kong .....................  
Rest of Asia-Pacific27 .....  
Middle East27  .................  
North America  ...............  
Latin America  ................  

Share of HSBC’s profit 

before tax  .......................    
Cost efficiency ratio ..........   

Balance sheet data41 

Loans and advances to 

854  
197  
90  
6  
(50) 
11  

998 
237 
109 
4 
83 
16 

915 
305 
89 
3 
174 
25 

1,108  

1,447 

1,511 

%     

% 

15.6  
60.5     

15.6 
58.3 

% 

6.2 
57.1 

US$m 

US$m 

US$m 

customers (net) ...............  
Total assets ........................  
Customer accounts ............  

37,031  
116,148  
106,533  

37,590 
133,216 
116,683 

43,612 
130,893 
106,197 

For footnotes, see page 149. 

77 

Strategic direction 

Private Banking strives to be the world’s leading 
international private bank, recognised for excellent 
client experience and global connections. 

The strength of HSBC’s brand, capital position, 
and extensive global network provides a foundation 
from which Private Banking continues to attract and 
retain clients. Product and service leadership in areas 
such as credit, estate planning, hedge funds, and 
investment advice helps Private Banking meet the 
complex international financial needs of individuals 
and families.  

Through continuing investment in its people, 

integrated IT solutions and emerging markets-
focused domestic operations, Private Banking is 
well-positioned for sustainable long-term growth. 

Financial performance in 2009 

•  Reported pre-tax profit was 23 per cent lower at 
US$1.1 billion, a fall of 21 per cent on an 
underlying basis, primarily from a decline in fee 
income. This was due to a change in the risk 
tolerance of private banking customers and 
consequent reduction in client activity, lower 
fiduciary fees and the effect of weak markets on 
the value of funds under management. Strong 
cost control including reduced performance-
related costs partially offset the lower revenues. 

•  Net interest income fell by 6 per cent as lower 

interest rates in the major economies, combined 
with aggressive competition for deposits from 
weaker competitors, particularly in Europe and 
North America, led to tighter spreads and a 
decline in balances. Lending volumes declined 
due to client deleveraging and a lower appetite 
for credit, although this was partly mitigated by 
re-pricing historically low margin business to 
reflect the changed conditions. Favourable 
interest rate and yield curve movements at the 
beginning of 2009 generated higher treasury 
income in Asia and Europe, benefiting net 
interest income.  

•  Net fee income decreased by 14 per cent, 
affected by the fall in the value of equity 
markets in the second half of 2008 and the first 
quarter of 2009. This resulted in a lower average 
value of funds under management and the 
redemption of investments, particularly hedge 
funds, in early 2009. Commission income on 
fiduciary deposits decreased as low interest rates 
resulted in a decline in volumes, and annual 
fund performance fees earned in January 2008 
were not repeated in 2009. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Customer groups > Private Banking 

•  Trading income fell by 18 per cent, also 

reflecting lower client trading activity, mainly in 
foreign exchange and structured products. 

•  Gains less losses from financial investments 

decreased by 90 per cent due to gains made on 
the disposal of HSBC’s residual interest in the 
Hermitage Fund in the first half of 2008 which 
did not recur in 2009. 

•  Other operating income was in line with 2008, 
and included gains on the sale of two office 
buildings in Switzerland and Luxembourg. 

•  Loan impairment charges and other credit risk 
provisions increased by US$62 million, largely 
due to a single specific charge in the US in 
2009.  

•  Operating expenses decreased by 9 per cent as 
performance-related costs were cut, staff 
numbers were reduced and discretionary costs 
such as travel and marketing were tightly 
managed. These steps were taken in response to 
the lower revenues earned in the weaker 
economic environment. Costs included 
US$19 million of integration costs relating to 
the merger of HSBC’s two Swiss private banks, 
US$17 million of redundancy costs worldwide 
and the up-front cost of establishing Private 
Banking in new developing markets, including 
investments in mainland China, India and 
Russia. 

•  The cost efficiency ratio increased by 
2.1 percentage points to 60.5 per cent. 

Client assets 

2009 
US$bn 

2008 
US$bn 

At 1 January .......................................  
Net new money ..................................  
Value change ......................................  
Exchange and other  ...........................  

At 31 December .................................  

352 
(7) 
27 
(5) 

367 

421 
24 
(71)
(22)

352 

Client assets by investment class 

Equities  ..............................................  
Bonds  .................................................  
Structured products ............................  
Funds ..................................................  
Cash, fiduciary deposits and other  ....  

2009 
US$bn 

2008 
US$bn 

73 
69 
10 
82 
133 

367 

53 
57 
7 
87 
148 

352 

•  Reported client assets increased by 4 per cent to 
US$367 billion due to portfolio appreciation and 
foreign exchange movements, partly offset by a 
net outflow of funds due to hedge fund 
redemptions, client deleveraging and the 
decision not to match aggressive deposit prices 
offered by weaker competitors, particularly in 
Europe and North America. Private Banking 
continued to experience net client inflows in 
emerging markets, namely Asia, the Middle East 
and Latin America, with net new money of 
US$6.6 billion generated in these markets in the 
year. 

•  Reported total client assets increased by 6 per 
cent to US$460 billion, largely due to an 
increase in the market value of assets. ‘Total 
client assets’ is a measure equivalent to many 
industry definitions of assets under management 
which include some non-financial assets held in 
client trusts. 

Business highlights in 2009 

• 

Intragroup referrals continued to result in good 
inflows with US$5.8 billion raised during 2009. 

•  The legal merger of HSBC’s two Swiss private 
banks was achieved as planned in April 2009 
and technical integration was completed in early 
January 2010. The combined bank is expected to 
achieve significant operational and cost 
efficiencies. 

•  HSBC Alternative Investments Limited 

continued to achieve strong returns on hedge 
fund products in the second half of 2009, 
including its flagship fund of hedge funds, the 
GH fund, which achieved a return of 12.3 per 
cent during the year. A series of new products 
were launched including one of the first UCITS 
III hedge funds of hedge funds and as a result, 
the business saw net inflows in the second half 
of 2009. 

•  Major awards included ‘Outstanding Global 

Private Bank’ by Private Banker International, 
and ‘Best Global Private Bank’, ‘Best Private 
Bank in Asia’ and ‘Best Private Bank in the 
Middle East’ by The Banker and The Financial 
Times. The Euromoney 2010 Private Banking 
Survey placed HSBC second in the Global 
Private Banking category for the second 
consecutive year. 

• 

Investment in emerging markets and domestic 
businesses continued, including the launch of 
Private Banking in Russia and further 
investments in Private Banking operations in 
Asia, Latin America and the Middle East. 

78 

 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of reported and underlying profit before tax 

2009 compared with 2008 

2008 
as 
  reported 
  US$m 

2008 
acquisitions 
and 
  disposals10
US$m 

2008 
  at 2009
 exchange 
rates12
  US$m 

2009
acquisitions 
and 
  disposals10
US$m 

  Currency 
translation11
US$m 

  Under-
lying 
change 
US$m   

2009 
as 
  reported 
  US$m 

  Re-
  ported 
 change13
  % 

 Under-
lying 
 change13
  % 

– 
– 
– 

– 

– 

– 

– 

– 

– 

– 

(52)
(33)
(19)

(104)

1,560 
1,443 
524 

3,527 

2 

(66)

(102)

3,461 

54 

(48)

– 

(48)

(2,062)

1,399 

– 

1,399 

– 
– 
– 

– 

– 

– 

– 

– 

– 

– 

(86) 
(207) 
(122) 

(415) 

1,474 
1,236 
402 

3,112 

(62) 

(128) 

(477) 

2,984 

178 

(1,884) 

(299) 

1,100 

8 

8 

(9)
(16)
(26)

(14)

(88)

(16)

11 

(24)

(6)
(14)
(23)

(12)

(94)

(14)

9 

(21)

(291) 

1,108 

(23)

(21)

2008 compared with 2007 

2007 
acquisitions, 
disposals 
  & dilution 
gains10
US$m 

2007 
as 
  reported 
  US$m 

2007 
at 2008
  exchange 
rates17
US$m 

2008
 acquisitions 
and 
disposals10
US$m 

  Currency 
  translation11
US$m 

  Under-
lying 
change 
US$m   

2008 
as 
  reported 
  US$m 

Re-
  ported 
 change13
% 

  Under-
lying 
 change13
% 

Private Banking 

Net interest income .......... 
Net fee income ................. 
Other income15 ................. 

Net operating income16 .. 

Loan impairment charges 
and other credit risk 
provisions  .................... 

1,612 
1,476 
543 

3,631 

(68) 

Net operating income  .... 

3,563 

Operating expenses .......... 

(2,116) 

Operating profit ............. 

1,447 

Income from associates  ... 

– 

Profit before tax  ............. 

1,447 

Private Banking 

Net interest income .......... 
Net fee income ................. 
Other income15 ................. 

Net operating income16  .... 
Loan impairment charges 
and other credit risk 
provisions  .................... 

1,216 
1,615 
717 

3,548 

(14) 

Net operating income  ...... 

3,534 

Operating expenses .......... 

(2,025) 

Operating profit  ............... 

1,509 

Income from associates  ... 

2 

Profit before tax  ............... 

1,511 

For footnotes, see page 149. 

1,612 
1,476 
543 

3,631 

33 
(9)
(24)

2 

34 
(4)
(23)

5 

(68) 

(386)

(386)

407 
(60) 
(161) 

186 

(54) 

132 

3,563 

(172) 

(2,116) 

(40) 

1,447 

1 

(4)

(4)

4 

(9)

(3)

(2) 

– 

(100)

(100)

(42) 

1,447 

(4)

(3)

1 
(105)
(18)

(122)

– 

(122)

98 

(24)

– 

(24)

(12)
26 
5 

19 

– 

19 

1,205 
1,536 
704 

3,445 

(14)

3,431 

(17)

(1,944)

2 

– 

2 

1,487 

2 

1,489 

– 
– 
– 

– 

– 

– 

– 

– 

– 

– 

79 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

244  

(262)

127 

For footnotes, see page 149. 

Customer groups > Other 

Other 

Profit/(loss) before tax 

2009 
US$m 

Net interest expense ..........  

(1,035) 

Net fee income/(expense) ..  

125  

2008 
US$m 

(956)

53 

2007 
US$m 

(542)

(228)

Trading income/(expense) 
excluding net interest 
income ............................  

Net interest income/ 

(expense) on trading 
activities  .........................  

Net trading income/ 

(expense)42 ....................  

Changes in fair value of 

long-term debt issued and 
related derivatives ..........  

Net income/(expense) from 

other financial instruments 
designated at fair value ...  
Net income/(expense) from 

financial instruments 
designated at fair value  ..  

Gains less losses from 

financial investments  .....  
Gains arising from dilution 
of interests in associates   
Dividend income ...............  
Net earned insurance 

premiums  .......................  

Gains on disposal of  

French regional banks ....  
Other operating income  ....  

Total operating income/ 

35  

(268)

(1)

279  

(530)

126 

(6,247) 

6,679

2,812

(196) 

747 

81

(6,443) 

7,426 

2,893 

(396)

83 

3  

– 
12  

(3) 

– 
10 

(17)

– 
5,042  

2,445 
4,261 

1,092 
32 

(21)

– 
3,523 

(expense)  .......................  

(2,020) 

12,296 

6,958 

Net insurance claims43  ......  

(3) 

(1)

– 

Net operating income/ 

(expense)16  .....................  

Loan impairment charges and 
other credit risk provisions  

Net operating income/ 

(2,023) 

12,295 

6,958 

(8) 

(5)

(11)

(expense)   ......................  

(2,031) 

12,290 

6,947 

Employee expenses  ..........  
Other operating expenses  .  

(2,602) 
(2,113) 

(2,198)
(1,976)

(2,017)
(1,545)

Total operating expenses  ..  

(4,715) 

(4,174)

(3,562)

Operating profit/(loss) ....  

(6,746) 

8,116 

3,385 

Share of profit in joint 

ventures and associates ..  

26  

41 

Profit/(loss) before tax ....  

(6,720) 

8,157 

By geographical region 

Europe  ............................  
Hong Kong .....................  
Rest of Asia-Pacific27 .....  
Middle East27  .................  
North America  ...............  
Latin America  ................  

(2,994) 
(359) 
264  
87  
(3,717) 
(1) 

(6,720) 

5,296 
(955)
197 
79 
3,534 
6 

8,157 

Share of HSBC’s profit 

before tax  .......................  
Cost efficiency ratio ..........   

(94.9) 
(233.1)  

87.6 
33.9 

%     

% 

150 

3,535 

1,056 
(375)
1,261 
82 
1,508 
3 

3,535 

% 

14.6 
51.2 

80 

Balance sheet data41 

2009 
US$m 

2008 
US$m 

2007 
US$m 

Loans and advances to 
customers (net) ........ 
Total assets  ................. 
Customer accounts ..... 

3,110  
150,983  
1,277  

2,621    

2,678 
145,581     164,806 
2,006 

2,041    

Notes 

•  Reported loss before tax in Other was 

US$6.7 billion, compared with a profit of 
US$8.2 billion in 2008. For a description of the 
main items reported under ‘Other’, see footnote 
40 on page 150. 

•  Net interest expense substantially comprises the 
interest paid on third-party debt issues at the 
holding company level. 

•  Net trading income was US$279 million, 

compared with a net trading expense in 2008; 
this reflected fair value gains on certain 
non-qualifying hedges, compared with fair value 
losses in 2008. This caption also included a 
one-off hedging loss of US$344 million relating 
to forward foreign exchange contracts entered 
into to hedge the proceeds of the Group’s rights 
issue, and a US$121 million loss arising from 
the mark-to-market of the implied contingent 
forward contract entered into with the 
underwriters of the Group’s rights issue. Both of 
these items were part of the net proceeds of the 
rights issue but for technical accounting reasons 
were reflected through the income statement. 

•  Net expense from financial instruments 

designated at fair value declined by 90 per cent 
to US$90 million due to reduced income from 
non-qualifying interest and exchange rate 
hedges related to long-term debt issued by 
HSBC Holdings and its North American and 
European subsidiaries. 

•  HSBC recognised a gain of US$576 million in 
respect of the sale and leaseback of 8 Canada 
Square, its global headquarters in London, 
which was effected through the disposal of its 
entire shareholding in PMII. In 2008, a gain of 
US$416 million was reported in respect of the 
purchase of PMII from Metrovacesa. See 
Note 23 on the Financial Statements. 

•  Operating expenses increased by 15 per cent 
to US$4.7 billion, mainly due to further 
centralisation of certain operational functions 
in the US to HSBC Technology Services USA 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
resulting in cost savings across the other 
customer groups in North America. These 
expenses were previously incurred directly by 
customer groups, and are now substantially 
recovered from them through a recharge 

mechanism with the revenue reported in other 
operating income. Costs at HSBC’s Group 
Service Centres rose by 10 per cent as the 
number of migrated activities increased in line 
with the Group’s Global Resourcing model.  

Reconciliation of reported and underlying profit/(loss) before tax  

2008 
as 
  reported 
  US$m 

(956) 
53 
6,570 

2,445 
4,183 

2008 
adjust- 
ments10
US$m 

– 
– 
(6,570)

(2,445)
(95)

2009 compared with 2008 

2008 
  at 2009
 exchange 
rates12
  US$m 

  Currency 
translation11
US$m 

2009 
adjust- 
ments10
US$m 

  Under-
lying 
change 
US$m   

2009 
as 
  reported 
  US$m 

  Re-
  ported 
 change13
  % 

 Under-
lying 
 change13
  % 

12 
(3)
– 

– 
(13)

(944)
50 
– 

– 
4,075 

– 
– 
(6,533)

(91) 
75 
– 

(1,035) 
125 
(6,533) 

– 
– 

– 
1,345 

– 
5,420 

(8)
136 
(199)

(100)
30 

(10)
150 

33 

12,295 

(9,110)

(4)

3,181 

(6,533)

1,329 

(2,023) 

(116)

42 

Other 

Net interest expense ......... 
Net fee income ................. 
Changes in fair value  ....... 
Gains on disposal of  

French regional banks  . 
Other income15 ................. 

Net operating income/ 

(expense)16  .................. 
Loan impairment charges 
and other credit risk 
provisions  .................... 

Net operating income/ 

(5) 

– 

(expense)  ..................... 

12,290 

(9,110)

Operating expenses .......... 

(4,174) 

– 

Operating profit/(loss).... 

8,116 

(9,110)

Income from associates  ... 

41 

– 

Profit/(loss) before tax.... 

8,157 

(9,110)

(1)

(5)

70 

65 

(1)

64 

(6)

– 

(2) 

(8) 

(60)

(33)

3,175 

(6,533)

1,327 

(2,031) 

(117)

(4,104)

– 

(611) 

(4,715) 

(13)

(929)

(6,533)

716 

(6,746) 

(183)

40 

– 

(14) 

26 

(37)

(889)

(6,533)

702 

(6,720) 

(182)

42 

(15)

77 

(35)

79 

2008 compared with 2007 

2007 
as 
  reported 
  US$m 

2007 
 adjustments 
 and dilution 
gains10
US$m 

2007 
at 2008
  exchange 
rates17
US$m 

  Currency 
  translation11
US$m 

2008 
 adjustments10
US$m 

  Under-
lying 
change 
US$m   

2008 
as 
  reported 
  US$m 

Re-
  ported 
 change13
% 

  Under-
lying 
 change13
% 

(542) 

– 

(38)

(580)

(6)

(370) 

(956) 

(76)

(64)

Other 

Net interest expense ......... 
Net fee income/ 

(expense)  ..................... 
Changes in fair value  ....... 
Gains on disposal of  

French regional banks  . 
Other income15 ................. 

Net operating income16  .... 

Loan impairment charges 
and other credit risk 
provisions  .................... 

(228) 
3,055 

– 
4,673 

6,958 

– 
(3,055)

– 
(1,116)

(4,171)

(11) 

24 

Net operating income  ...... 

6,947 

(4,147)

49 
– 

– 
36 

47 

1 

48 

(179)
– 

– 
3,593 

2,834 

– 
6,570 

2,445 
95 

9,104 

232 
– 

– 
495 

357 

53 
6,570 

2,445 
4,183 

12,295 

14 

– 

(19) 

(5) 

2,848 

9,104 

338 

12,290 

123 
115 

(10)

77 

55 

77 

Operating expenses .......... 

(3,562) 

– 

(15)

(3,577)

6 

(603) 

(4,174) 

(17)

Operating profit  ............... 

3,385 

(4,147)

Income from associates  ... 

150 

(12)

Profit before tax  ............... 

3,535 

(4,159)

33 

11 

44 

(729)

149 

(580)

9,110 

(265) 

8,116 

– 

(108) 

41 

9,110 

(373) 

8,157 

140 

(73)

131 

For footnotes, see page 149.  

81 

130 

14 

13 

(136)

12 

(17)

(36)

(72)

(64)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Customer groups > Profit/(loss) before tax 

Analysis by customer group and global business 

Profit/(loss) before tax  

2009 

Commercial
  Banking
US$m 

Global
  Banking &
  Markets
US$m 

Private
  Banking
US$m 

  Personal 
  Financial 
Services 

US$m   

25,107  

8,238  

637    

65    

702  

7,883 

3,702 

332 

22 

354 

8,610 

4,363 

4,701 

2,174 

6,875 

– 

–

–

2,339    

100 

473 

2,339  

224  
33  
9,534  
809  

100 

23 
8 
886 
739 

473 

265 
68 
54 
1,146 

Inter- 
segment 
 elimination50 
US$m   

Other40
US$m   

(1,035) 

(1,309) 

125  

244  

35  

279  

(6,247) 

(196) 

(6,443) 

3  
12  
(3) 
5,042  

– 

– 

1,309  

1,309  

– 

– 

– 

– 
– 
– 
(4,996) 

Total
US$m 

40,730 

17,664 

6,236 

3,627 

9,863 

(6,247)

2,716 

(3,531)

520 
126 
10,471 
2,788 

1,474 

1,236 

322 

22 

344 

–

–

– 

5 
5 
– 
48 

Total 

Net interest income/(expense)  ....  

Net fee income ............................  

Trading income excluding net 

interest income  .......................  

Net interest income on  

trading activities  .....................  
Net trading income42 ...................  

Changes in fair value of long- 
term debt issued and related 
derivatives  ..............................  

Net income/(expense) from  

other financial instruments  
designated at fair value ...........  

Net income/(expense) from 
financial instruments  
designated at fair value ...........  

Gains less losses from  

financial investments ..............  
Dividend income .........................  
Net earned insurance premiums  .  
Other operating income  ..............  

Total operating income/  

(expense)  ................................  

46,986  

13,695 

21,854 

3,112 

(2,020) 

(4,996) 

78,631 

Net insurance claims43  ................  

Net operating income/ 

(expense)16  .............................  

Loan impairment charges and 

(11,571) 

(842)

(34)

– 

(3) 

– 

(12,450)

35,415  

12,853 

21,820 

3,112 

(2,023) 

(4,996) 

66,181 

other credit risk provisions .....  

(19,902) 

(3,282)

(3,168)

(128)

(8) 

– 

(26,488)

Net operating income/ 

(expense)  ................................  

15,513  

18,652 

(8,537)

10,115 

2,984 

(1,884)

1,100 

(2,031) 

(4,996) 

39,693 

4,996  

(34,395)

(4,715) 

(6,746) 

(18,292) 

(2,779) 

714  

(2,065) 

% 

(29.2)    
51.7     

9,571 

(5,963)

3,608 

667 

4,275 

% 

60.4 
46.4 

Operating expenses .....................  

Operating profit/(loss) ..............  

Share of profit in associates  

and joint ventures  ...................  

Profit/(loss) before tax ..............  

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

– 

– 

– 

5,298 

1,781 

7,079 

% 

100.0 
52.0 

US$m 

896,231 
2,364,452 
1,159,034 

366 

8 

26  

10,481 

1,108 

(6,720) 

% 

148.1 
39.1 

% 

15.6 
60.5 

%     

(94.9)    
(233.1)    

US$m 

US$m 

US$m 

US$m 

US$m 

399,460  
554,074  
499,109  

199,674 
251,143 
267,388 

256,956 
1,683,672 
284,727 

37,031 
116,148 
106,533 

3,110  
150,983  
1,277  

(391,568) 

82 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total 

Personal 
Financial 
Services 

US$m   

 Commercial 
Banking
US$m 

Global
  Banking &
  Markets
US$m 

Net interest income/(expense)  ....  

Net fee income ............................  

29,419  

10,107  

Trading income/(expense) 

excluding net interest income   

Net interest income/(expense)  

on trading activities  ................  
Net trading income/(expense)42 ..  

Changes in fair value of long- 
term debt issued and related 
derivatives  ..............................  

Net income/(expense) from  

other financial instruments  
designated at fair value ...........  

Net income/(expense) from 
financial instruments  
designated at fair value ...........  

Gains less losses from  

financial investments ..............  
Dividend income .........................  
Net earned insurance premiums  .  
Gains on disposal of French 

regional banks  ........................  
Other operating income  ..............  

9,494 

4,097 

369 

17 

386 

8,541 

4,291 

157 

324 

481 

175    

79    

254  

– 

–

–

(2,912)   

(224)

(438)

(2,912) 

(224)

663  
90  
10,083  

– 
259  

193 
88 
679 

– 
939 

(438)

(327)
76 
105 

– 
868 

2008 

Private
Banking
US$m 

1,612 

1,476 

408 

14 

422 

–

–

– 

64 
8 
– 

– 
49 

Inter- 
segment 
  elimination50 
US$m   

Other40
US$m   

(956) 

(5,547) 

53 

(262) 

(268) 

(530) 

6,679 

747  

7,426  

(396) 
10  
(17) 

2,445 
4,261 

– 

– 

5,547  

5,547  

– 

– 

– 

– 
– 
– 

– 
(4,568) 

(4,568) 

Total operating income ...............  

47,963  

15,652 

13,597 

3,631 

12,296 

Net insurance claims43  ................  

Net operating income16  ...............  

(6,474) 

41,489  

(335)

(79)

– 

(1) 

– 

15,317 

13,518 

3,631 

12,295 

(4,568) 

Loan impairment charges and 

other credit risk provisions .....  

(21,220) 

(2,173)

Net operating income  .................  

20,269  

13,144 

Operating expenses (excluding 

goodwill impairment) .............  
Goodwill impairment ..................  

Operating profit/(loss)  ................  

(21,140) 
(10,564) 

(11,435) 

Share of profit in associates  

and joint ventures  ...................  

461 

Profit/(loss) before tax ................  

(10,974) 

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

(117.9)    
76.4     

% 

(6,581)
– 

6,563 

631 

7,194 

% 

77.3 
43.0 

(1,471)

12,047 

(9,092)
– 

2,955 

528 

3,483 

% 

37.4 
67.3 

(68)

(5) 

– 

(24,937)

3,563 

12,290 

(4,568) 

56,745 

4,568  
– 

– 

– 

– 

(2,116)
– 

1,447 

(4,174) 
– 

8,116  

– 

41 

1,447 

8,157 

% 

15.6 
58.3 

%     

87.6     
33.9     

Total
US$m 

42,563 

20,024 

847 

5,713 

6,560 

6,679

(2,827)

3,852 

197 
272 
10,850 

2,445 
1,808 

88,571 

(6,889)

81,682 

(38,535)
(10,564)

7,646 

1,661 

9,307 

% 

100.0 
60.1 

US$m 

932,868 
2,527,465 
1,115,327 

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

US$m 

US$m 

US$m 

US$m 

US$m 

401,402  
527,901  
440,338  

203,949 
249,218 
235,879 

287,306 
1,991,852 
320,386 

37,590 
133,216 
116,683 

2,621 
145,581 
2,041 

(520,303) 

83 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Customer groups > Profit/(loss) before tax // Geographical regions > Summary  

Profit/(loss) before tax (continued) 

Total 

Personal 
Financial 
Services 

US$m   

 Commercial 
Banking
US$m 

Global
  Banking &
  Markets
US$m 

Net interest income/(expense)  ....  

Net fee income/(expense)  ...........  

29,069  

11,742  

9,055 

3,972 

Trading income excluding net 

interest income  .......................  

Net interest income/(expense)  

on trading activities  ................  
Net trading income42 ...................  

Changes in fair value of long- 
term debt issued and related 
derivatives  ..............................  

Net income/(expense) from  

other financial instruments 
designated at fair value ...........  

Net income/(expense) from 
financial instruments  
designated at fair value ...........  

Gains less losses from  

financial investments ..............  

Gains arising from dilution of 

interests in associates  .............  
Dividend income .........................  
Net earned insurance premiums  .  
Other operating income  ..............  

38    

140    

178  

– 

1,333 

1,333  

351  

– 
55  
8,271  
387  

265 

31 

296 

–

22

22 

90 

– 
8 
733 
165 

4,430 

4,901 

3,503 

(236)

3,267 

–

(164)

(164)

1,313 

– 
222 
93 
1,218 

2007 

Private
Banking
US$m 

1,216 

1,615 

525 

9 

534 

–

(1)

(1)

119 

– 
7 
– 
58 

Total operating income ...............  

51,386  

14,341 

15,280 

3,548 

Inter- 
segment 
  elimination50 
US$m   

(5,433) 

– 

– 

5,433  

5,433  

– 

– 

– 

– 

– 
– 
– 
(3,912) 

(3,912) 

– 

Other40
US$m   

(542) 

(228) 

127 

(1) 

126  

2,812 

81 

2,893  

83  

1,092  
32  
(21) 
3,523  

6,958  

– 

Total
US$m 

37,795 

22,002 

4,458 

5,376 

9,834 

2,812

1,271

4,083 

1,956 

1,092 
324 
9,076 
1,439 

87,601 

(8,608)

78,993 

Net insurance claims43  ................  

Net operating income16  ...............  

(8,147) 

43,239  

Loan impairment charges and 

(391)

(70)

– 

13,950 

15,210 

3,548 

6,958  

(3,912) 

other credit risk provisions .....  

(16,172) 

(1,007)

(38)

Net operating income  .................  

27,067  

12,943 

15,172 

Total operating expenses  ............  

Operating profit  ..........................  

(21,757) 

5,310  

(6,252)

6,691 

(9,358)

5,814 

(14)

3,534 

(2,025)

1,509 

(11) 

– 

(17,242)

6,947  

(3,912) 

61,751 

3,912  

(39,042)

(3,562) 

3,385  

Share of profit in associates  

and joint ventures  ...................  

Profit before tax  ..........................  

Share of HSBC’s profit  

before tax.................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

For footnotes, see page 149.  

– 

– 

– 

22,709 

1,503 

24,212 

% 

100.0 
49.4 

US$m 

981,548 
2,354,266 
1,096,140 

590  

5,900  

% 

24.4     
50.3     

454 

7,145 

% 

29.5 
44.8 

307 

6,121 

% 

25.3 
61.5 

2 

150  

1,511 

3,535 

% 

6.2 
57.1 

%     

14.6     
51.2     

US$m 

US$m 

US$m 

US$m 

US$m 

464,726  
636,185  
450,071  

220,068 
307,944 
237,987 

250,464 
1,596,850 
299,879 

43,612 
130,893 
106,197 

2,678 
164,806 
2,006 

(482,412) 

84 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Outside Hong Kong and mainland China, HSBC 
conducts business in 20 countries in the Asia-Pacific 
region, primarily through branches and subsidiaries 
of The Hongkong and Shanghai Banking 
Corporation, with particularly strong coverage in 
Australia, India, Indonesia, Malaysia, South Korea, 
Singapore and Taiwan. HSBC’s presence in 
Australia is led by HSBC Bank Australia Limited 
and in Malaysia by HSBC Bank Malaysia Berhad 
(‘HSBC Bank Malaysia’), which has the largest 
foreign bank-owned branch network in the country.  

Middle East 

In the Middle East, the network of branches of 
HSBC Bank Middle East Limited (‘HSBC Bank 
Middle East’), together with HSBC’s subsidiaries 
and associates, gives it the widest coverage in the 
region. HSBC’s associate in Saudi Arabia, The 
Saudi British Bank (40 per cent owned), is the 
Kingdom’s fifth largest bank by total assets.  

North America 

HSBC’s North American businesses are located in 
the US, Canada and Bermuda. Operations in the US 
are primarily conducted through HSBC Bank USA, 
N.A. (‘HSBC Bank USA’) which is concentrated in 
New York State, and HSBC Finance, a national 
consumer finance company based in the Chicago 
metropolitan area. HSBC Markets (USA) Inc. is the 
intermediate holding company of, inter alia, HSBC 
Securities (USA) Inc., a registered broker and dealer 
of securities and a registered futures commission 
merchant. HSBC Bank Canada and The Bank of 
Bermuda Limited (‘Bank of Bermuda’) operate in 
their respective countries. 

Latin America 

HSBC’s operations in Latin America principally 
comprise HSBC México, S.A. (‘HSBC Mexico’), 
HSBC Bank Brasil S.A.-Banco Múltiplo (‘HSBC 
Bank Brazil’), HSBC Bank Argentina S.A. (‘HSBC 
Bank Argentina’) and HSBC Bank (Panama) S.A. 
(‘HSBC Bank Panama’), which owns subsidiaries in 
Costa Rica, Honduras, Colombia and El Salvador. 
HSBC is also represented by subsidiaries in Chile, 
the Bahamas, Peru, Paraguay and Uruguay. In 
addition to banking services, HSBC operates 
insurance businesses in Mexico, Argentina, Brazil, 
Panama, Honduras and El Salvador. In Brazil, HSBC 
offers consumer finance products through its 
subsidiary, Losango Promoções e Vendas Ltda. 

Geographical regions 

Summary  .......................................................

Europe  ...........................................................

Hong Kong  ....................................................

Rest of Asia-Pacific .......................................

Middle East  ...................................................

North America ...............................................

Latin America ................................................

Page

85

87

98

106

117

125

136

Additional information on results in 2009 may be 
found in the ‘Financial Summary’ on pages 23 to 60. 

Summary 

Europe 

HSBC’s principal banking operations in Europe are 
HSBC Bank plc (‘HSBC Bank’) in the UK, HSBC 
France, HSBC Bank A.S. in Turkey, HSBC Bank 
Malta p.l.c., HSBC Private Bank (Suisse) S.A. 
(‘HSBC Private Bank (Suisse)’) and HSBC Trinkaus 
& Burkhardt AG. Through these operations HSBC 
provides a wide range of banking, treasury and 
financial services to personal, commercial and 
corporate customers across Europe.  

Hong Kong 

HSBC’s principal banking subsidiaries in Hong 
Kong are The Hongkong and Shanghai Banking 
Corporation Limited (‘The Hongkong and Shanghai 
Banking Corporation’) and Hang Seng Bank Limited 
(‘Hang Seng Bank’). The former is the largest bank 
incorporated in Hong Kong and is HSBC’s flagship 
bank in the Asia-Pacific region. It is one of Hong 
Kong’s three note-issuing banks, accounting for 
more than 67.2 per cent by value of banknotes in 
circulation in 2008. 

Rest of Asia-Pacific 

HSBC offers personal, commercial, global banking 
and markets services in mainland China, mainly 
through its local subsidiary, HSBC Bank (China) 
Company Limited (‘HSBC Bank China’). HSBC 
also participates indirectly in mainland China 
through its four associates, Bank of Communications 
(19.01 per cent owned), Ping An Insurance 
(16.78 per cent), Industrial Bank (12.78 per cent) 
and Yantai City Commercial Bank (20 per cent) and 
has a further interest of 8 per cent in Bank of 
Shanghai. 

85 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Summary / Europe 

In the analysis of profit by geographical regions 
that follows, operating income and operating expenses  

include intra-HSBC items of US$2,756 million 
(2008: US$2,492 million; 2007: US$1,985 million). 

Profit/(loss) before tax 

Europe ...................................................... 
Hong Kong  .............................................. 
Rest of Asia-Pacific27  .............................. 
Middle East27  ........................................... 
North America  ......................................... 
Latin America  .......................................... 

Total assets41 

2009 

US$m 

4,009 
5,029 
4,200 
455 
(7,738)
1,124 

% 

56.7 
71.0 
59.3 
6.4 
  (109.3)
15.9 

2008 
US$m     

% 

10,869 
5,461 
4,722 
1,746 
(15,528)
2,037 

  116.7 
58.7 
50.7 
18.8 
  (166.8) 
21.9 

2007 
US$m     

8,595  
7,339  
4,702 
1,307 
91  
2,178  

% 

35.5 
30.3 
19.4 
5.4 
0.4 
9.0 

7,079 

  100.0 

9,307 

  100.0 

24,212  

  100.0 

Europe ........................................................................................................... 
Hong Kong  ................................................................................................... 
Rest of Asia-Pacific27  ................................................................................... 
Middle East27  ................................................................................................ 
North America  .............................................................................................. 
Latin America  ............................................................................................... 
Intra-HSBC items  ......................................................................................... 

For footnotes, see page 149. 

At 31 December 

2009 
US$m     

1,268,600     
399,243     
222,139 
48,107 
475,014 
115,967 
(164,618)

% 

53.7 
16.9 
9.4 
2.0 
20.1 
4.9 
(7.0)  

2008 
US$m     

1,392,049     
414,484     
225,573 
50,952 
596,302 
102,946 
(254,841) 

% 

55.1 
16.4 
8.9 
2.0 
23.6 
4.1 
(10.1)

2,364,452      100.0 

2,527,465      100.0 

86 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Europe 

Profit/(loss) before tax by country within customer groups and global businesses 

Personal
  Financial
Services
US$m 

Commercial 
Banking 
US$m 

Global
  Banking &
  Markets 
US$m 

Private 
Banking 

US$m   

Other 
US$m   

Total
US$m 

2009 
UK ..................................................................... 
France51  ............................................................. 
Germany  ........................................................... 
Malta  ................................................................. 
Switzerland  ....................................................... 
Turkey ............................................................... 
Other  ................................................................. 

2008 
UK ..................................................................... 
France51  ............................................................. 
Germany  ........................................................... 
Malta  ................................................................. 
Switzerland  ....................................................... 
Turkey ............................................................... 
Other  ................................................................. 

2007 
UK ..................................................................... 
France51  ............................................................. 
Germany  ........................................................... 
Malta  ................................................................. 
Switzerland  ....................................................... 
Turkey ............................................................... 
Other  ................................................................. 

364 
54 
– 
33 
– 
43 
(182)

312 

1,546 
139 
– 
59 
– 
3 
(89)

1,658 

1,221 
173 
– 
45 
– 
144 
(2)

1,581 

1,026 
102 
21 
58 
– 
97 
(12)

1,292 

2,361 
176 
31 
67 
– 
91 
(4)

2,722 

2,064 
192 
36 
67 
– 
75 
82 

2,516 

3,045 
894 
255 
9 
5 
119 
218 

4,545 

(469)
273 
184 
16 
– 
130 
61 

195 

1,214 
692 
195 
45 
– 
118 
263 

2,527 

252  
3  
32  
– 
448  
2  
117  

854  

250  
10  
32  
– 
553  
– 
153  

998  

317  
25  
45  
– 
475  
(1) 
54  

915  

(2,561) 
(429) 
(18) 
– 
(3) 
– 
17  

(2,994) 

2,997  
2,242  
(22) 
– 
– 
– 
79  

5,296  

976  
(49) 
19  
– 
– 
– 
110  

1,056  

Loans and advances to customers (net) by country 

UK .................................................................................................................... 
France51  ............................................................................................................ 
Germany  .......................................................................................................... 
Malta  ................................................................................................................ 
Switzerland  ...................................................................................................... 
Turkey .............................................................................................................. 
Other  ................................................................................................................ 

Customer accounts by country 

UK .................................................................................................................... 
France51  ............................................................................................................ 
Germany  .......................................................................................................... 
Malta  ................................................................................................................ 
Switzerland  ...................................................................................................... 
Turkey .............................................................................................................. 
Other  ................................................................................................................ 

For footnote, see page 149.

87 

2009
US$m 

329,182 
71,567 
4,131 
4,649 
12,072 
5,758 
12,122 

439,481 

2009
US$m 

349,162 
70,899 
8,134 
5,888 
45,148 
5,830 
9,958 

495,019 

At 31 December 
2008 
US$m 

313,065  
70,896  
5,756  
4,343  
12,708  
6,125  
13,298  

426,191  

At 31 December 
2008 
US$m 

351,253 
74,826 
11,611 
5,604 
44,643 
5,845 
8,694 

502,476 

2,126 
624 
290 
100 
450 
261 
158 

4,009 

6,685 
2,840 
225 
142 
553 
224 
200 

10,869 

5,792 
1,033 
295 
157 
475 
336 
507 

8,595 

2007
US$m 

326,927 
81,473 
6,411 
4,157 
13,789 
7,974 
11,544 

452,275 

2007
US$m 

367,363 
64,905 
10,282 
5,947 
41,015 
6,473 
8,969 

504,954 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Europe > 2009 

Profit before tax 

Europe 

Net interest income .......................................................................................... 

Net fee income ................................................................................................. 

Net trading income  .......................................................................................... 

Changes in fair value of long-term debt issued and related derivatives  ......... 
Net income/(expense) from other financial instruments designated  

at fair value  ................................................................................................. 
Net income/(expense) from financial instruments designated at fair value  ... 

Gains less losses from financial investments  .................................................. 
Dividend income .............................................................................................. 
Net earned insurance premiums  ...................................................................... 
Gains on disposal of French regional banks  ................................................... 
Other operating income  ................................................................................... 

2009 
US$m 

12,268 

6,267 

5,459 

(2,746)

1,321 
(1,425)

50 
29 
4,223 
– 
2,262 

2008 
US$m 

9,696 

7,492 

5,357 

2,939 

(1,826) 
1,113 

418 
130 
5,299 
2,445 
2,096 

2007 
US$m 

7,746 

8,431 

6,943 

1,059

167
1,226 

1,326 
171 
4,010 
– 
1,193 

Total operating income  ................................................................................. 

29,133 

34,046 

31,046 

Net insurance claims incurred and movement in liabilities  

to policyholders  .......................................................................................... 

(5,589)

(3,367) 

(3,479)

Net operating income before loan impairment charges and other  

credit risk provisions ................................................................................ 

Loan impairment charges and other credit risk provisions ............................. 

Net operating income  .................................................................................... 

Total operating expenses  ................................................................................. 

Operating profit ............................................................................................. 

Share of profit in associates and joint ventures ............................................... 

Profit before tax  ............................................................................................. 

Share of HSBC’s profit before tax  .................................................................. 
Cost efficiency ratio  ........................................................................................ 

23,544 

(5,568)

17,976 

(13,988)

3,988 

21 

4,009 

%   

56.7   
59.4   

30,679 

(3,754) 

26,925 

(16,072) 

10,853 

16 

10,869 

%   

116.7   
52.4   

27,567 

(2,542)

25,025 

(16,525)

8,500 

95 

8,595 

% 

35.5 
59.9 

Year-end staff numbers (full-time equivalent) ................................................ 

76,703 

82,093 

82,166 

Balance sheet data41 

Loans and advances to customers (net) ........................................................... 
Loans and advances to banks (net) .................................................................. 
Trading assets, financial assets designated at fair value and  

financial investments49  ............................................................................... 
Total assets  ...................................................................................................... 
Deposits by banks ............................................................................................ 
Customer accounts ........................................................................................... 

For footnotes, see page 149. 
All commentaries on Europe are on an underlying basis unless stated otherwise. 

2009 
US$m 

439,481 
65,521 

450,727 
1,268,600 
89,893 
495,019 

At 31 December 
2008 
US$m 

426,191 
61,949 

433,885 
1,392,049 
80,847 
502,476 

2007 
US$m 

452,275 
104,527 

445,258 
1,256,220 
87,491 
504,954 

2009 compared with 2008 

Economic briefing 

The UK economy suffered a sharp contraction 
during the course of 2009, although evidence from 
the final months of the year suggested that some 
growth had resumed. Gross Domestic Product 
(‘GDP’) fell by 5 per cent in 2009 – the sharpest 
contraction in over 60 years – after a 0.5 per cent 

increase in 2008. Weakness affected most sectors 
of the economy, and the unemployment rate hit a 
13-year high of 7.9 per cent in July 2009, although 
some stabilisation of labour market conditions was 
apparent towards the end of the year. Consumer 
Price Index (‘CPI’) inflation reached a five-year 
low of 1.1 per cent in September 2009 before 
moving towards the Bank of England’s 2 per cent 
target by the end of the year. Nominal house prices 

88 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
appreciated modestly during the second half of 2009, 
although indicators of housing market activity 
remained at relatively weak levels. After reducing 
interest rates to just 0.5 per cent in March 2009, the 
Bank of England launched the Asset Purchase 
Facility in an attempt to improve the circulation of 
credit throughout the economy and support 
expectations of future economic activity. 

The eurozone economy also performed poorly 

during 2009, with GDP falling by 4 per cent 
following a 0.5 per cent expansion in 2008. Much of 
this weakness was concentrated in the early months 

of 2009 and growth resumed in the third quarter, 
helped by a variety of fiscal stimulus programmes 
and a rebuilding of inventory levels. Consumer 
spending proved relatively resilient in early 2009, 
boosted by a number of purchase incentive schemes, 
and some weakness was observed as these 
programmes expired. Unemployment rose to an 
11-year high of 10 per cent in December 2009, while 
CPI temporarily turned negative during the third 
quarter of the year. The European Central Bank cut 
interest rates by 150 basis points to finish the year at 
1 per cent. 

Reconciliation of reported and underlying profit before tax 

2009 compared with 2008 

2008 
as 
  reported 
  US$m 

2008 
adjust- 
ments10
US$m 

  Currency 
translation11
US$m 

2008 
  at 2009
 exchange 
rates12
  US$m 

2009
adjust- 
ments10
US$m 

  Under-
lying 
change 
US$m   

2009 
as 
  reported 
  US$m 

  Re-
  ported 
 change13
  % 

 Under-
lying 
 change13
  % 

Europe 

Net interest income .......... 
Net fee income ................. 
Changes in fair value14  .... 
Gains on disposal of 

French regional banks  . 
Other income15 ................. 

9,696 
7,492 
3,118 

2,445 
7,928 

Net operating income16 .. 

30,679 

(65)
(58)
(3,118)

(2,445)
(609)

(6,295)

(1,049)
(917)
– 

– 
(1,206)

8,582 
6,517 
– 

– 
6,113 

– 
– 
(2,841)

– 
280 

3,686 
(250) 
– 

– 
1,457 

12,268 
6,267 
(2,841) 

– 
7,850 

27 
(16)
(191)

(100)
(1)

(3,172)

21,212 

(2,561)

4,893 

23,544 

(23)

Loan impairment charges 
and other credit risk 
provisions  .................... 

(3,754) 

6 

395 

(3,353)

– 

(2,215) 

(5,568) 

Net operating income  .... 

26,925 

(6,289)

(2,777)

17,859 

(2,561)

2,678 

17,976 

Operating expenses .......... 

(16,072) 

68 

1,723 

(14,281)

– 

293 

(13,988) 

Operating profit ............. 

10,853 

(6,221)

(1,054)

3,578 

(2,561)

2,971 

3,988 

Income from associates  ... 

16 

– 

– 

16 

– 

5 

21 

Profit before tax  ............. 

10,869 

(6,221)

(1,054)

3,594 

(2,561)

2,976 

4,009 

(48)

(33)

13 

(63)

31 

(63)

43 
(4)

24 

23 

(66)

15 

2 

83 

31 

83 

For footnotes, see page 149. 

Review of business performance 

HSBC’s European operations reported a pre-tax 
profit of US$4.0 billion, compared with 
US$10.9 billion in 2008. This decline was largely 
caused by movement in the fair value attributable 
to credit spread on the Group’s own debt. A 
US$2.8 billion expense in 2009 following 
stabilisation in financial markets and a narrowing of 
credit spreads largely reversed the US$3.1 billion 
income recognised in 2008, giving a US$5.9 billion 
year on year movement. Also included within these 
results was a gain on the sale of the residual stake in 
the UK card merchant acquiring business to Global 
Payments Inc. of US$280 million in June 2009. This 
followed a US$425 million gain realised in 2008 on 
the sale of the first tranche. Excluding these gains on 
sale, the profit on disposal of the French regional 

89 

banks in July 2008 and the reversal of movements in 
the fair value of own debt, underlying pre-tax profits 
grew by US$3.0 billion or 83 per cent. This was 
driven by robust performances in the European 
Global Banking and Markets businesses, in 
particular from the non-recurrence of significant 
credit-related write-downs taken in 2008 and 
outstanding results in Rates and Balance Sheet 
Management. Deterioration in the economic 
environment and higher unemployment levels led to 
a rise in loan impairment charges in the Personal 
Financial Services and Commercial Banking 
businesses. HSBC Bank continued to provide 
lending services to its customers while maintaining 
effective credit control and strengthening collection 
practices and systems.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Europe > 2009 

Net interest income increased by 43 per cent, 
with Balance Sheet Management revenues in Global 
Banking and Markets rising robustly. This resulted 
from the early positioning of the balance sheet in 
anticipation of decisions by central banks to 
maintain a low base rate environment. Net interest 
income also benefited from a reduction in the cost 
of funding trading activities as interest rates fell. 
Conversely, the Personal Financial Services and 
Commercial Banking businesses and payments and 
cash management were adversely affected by 
continued margin compression following interest 
rate reductions in late 2008 and early 2009.  

Excluding one-off gains and movements in 
fair value of own debt, underlying profit 
grew by US$3.0 billion or 83 per cent. 

Mortgage balances increased as HSBC gained 

market share in the UK through the success of a 
new Rate Matcher mortgage promotion and other 
campaigns launched in line with its secured lending 
growth strategy. In 2009, the UK bank more than 
met its commitment to make £15 billion 
(US$24.7 billion) of new mortgage lending available 
to borrowers. In Commercial Banking, net 
lending fell compared with 2008 as a result of 
muted customer demand. Utilisation of committed 
overdraft facilities provided by HSBC in the UK to 
commercial customers was only 40 per cent at the 
end of 2009, illustrating the potential availability of 
credit when customer demand resumes. Across most 
businesses, asset balances declined reflecting 
reduced customer demand for credit, increased debt 
issuance as the bond markets reopened in 2009 and 
HSBC’s diminished appetite for unsecured lending 
in Europe. Asset spreads widened, most notably in 
the UK and Turkey, as funding costs fell in the low 
interest rate environment and market pricing of 
corporate lending increased. 

Throughout 2009, HSBC worked to retain and 

build on the personal and commercial banking 
deposit bases gained in the last quarter of 2008 in the 
face of fierce competition and the narrowing of 
spreads across the region following interest rate cuts.  

Net fee income fell by 4 per cent. The overall 

reduction in fees was a consequence of the part-
disposal of the UK card merchant acquiring business 
to a joint venture in 2008 and lower insurance 
income following the closure of the consumer 
finance branch network in the UK and reduced sales 
of discontinued products. In Private Banking, lower 
equity brokerage commissions and reduced 
performance and management fees reflected subdued 
investor sentiment for risk and structured products; 
this, together with stock market declines, reduced the 

90 

average value of funds under management during 
the year.  

HSBC generated higher underwriting fees than 

in 2008 from increased government and corporate 
debt issuances, and by taking market share in equity 
capital markets issues as corporates and financial 
institutions restructured their balance sheets by 
raising share capital. As part of its wealth 
management strategy, HSBC continued to grow the 
Premier customer base and successfully launched 
the World Selection fund in the UK which raised 
US$1.5 billion. In France, the Premier customer base 
grew by over 10 per cent as HSBC brand awareness 
increased.  

Trading income increased by 23 per cent to 

US$5.5 billion due to strong revenues across core 
businesses. Rates reported a significant increase in 
income driven by a growth in market share, higher 
client trading volumes and wider bid-offer spreads. 
Similarly, revenue in the Credit trading business also 
rose as credit prices improved and client activity 
increased with the return of liquidity to the market. 
Foreign exchange revenue fell, however, reflecting 
a combination of reduced customer volumes and 
relatively low market volatility when compared with 
the exceptional experience of 2008.  

In 2009, the UK bank more than met its 
commitment to make £15 billion 
(US$24.7 billion) of new mortgage lending 
available to borrowers. 

Trading income also benefited from 

significantly lower write-downs on legacy positions 
in Credit trading, leveraged and acquisition 
financing and monoline exposures, and from the 
non-recurrence of a reported US$854 million loss in 
2008 following the fraud at Madoff Securities. These 
benefits were partly offset by losses on structured 
liabilities as credit spreads narrowed (compared with 
gains in 2008) and a reduction in net interest income 
on trading activities. This was due to the decline in 
interest rates, which also contributed to the reduction 
in the cost of funding trading activities as reported 
in ‘Net interest income’. The tightening of credit 
spreads also led to a reduction in the carrying value 
of credit default swap transactions held as hedges in 
parts of the Global Banking portfolio. In 2008, gains 
were reported on these credit default swaps 
following widening credit spreads.  

A net expense of US$1.4 billion was incurred 
on financial instruments designated at fair value, 
compared with income in 2008. Gains on the fair 
value of assets held to meet liabilities under 
insurance and investment contracts were recognised 

 
 
 
 
 
as equity markets recovered from declines sustained 
in 2008. To the extent that these gains were 
attributed to policyholders holding either insurance 
contracts or investment contracts with DPF, there 
was a corresponding increase in net insurance claims 
incurred and movement in liabilities to 
policyholders. 

Gains less losses from financial investments 
were US$192 million lower than in 2008 due to the 
non-recurrence of certain disposals in that year, 
including MasterCard shares, private equity 
investments and the remaining stake in the 
Hermitage Fund.  

Net earned insurance premiums decreased by 

12 per cent. In the UK demand for the insurance-
linked Guaranteed Income Bond fell as HSBC 
offered more favourable rates on an alternative 
non-insurance deposit product, giving rise to a 
US$1.1 billion decrease in insurance premium 
income, with a corresponding decrease in ‘Net 
insurance claims incurred and movement in 
liabilities to policyholders’. Excluding the effect 
of a significant re-insurance transaction in 2008 
which passed insurance premiums to a third-party 
reinsurer, net premiums in France increased despite 
a significant reduction in the distribution network 
following the disposal of the regional banks in July 
2008.  

Other operating income increased by 45 per 
cent, mainly due to a US$576 million gain on the 
sale and leaseback of 8 Canada Square in London 
which was effected through the disposal of HSBC’s 
entire shareholding in the company which was the 
legal owner of the building and long leasehold 
interest in 8 Canada Square. In 2008, HSBC reported 
a gain of US$416 million representing the equity 
deposit on a previously negotiated sale of the 
building which ultimately did not complete. In 
addition, a change in mortality assumptions in 
France resulted in increased PVIF of long-term 
insurance business. The growth in revenue also 
reflected the non-recurrence of costs associated with 
the support of money market funds in the global 
asset management business in 2008. Offsetting this 
was the non-recurrence of a favourable embedded 
value adjustment following HSBC’s introduction of 
enhanced benefits to existing pension products in 
the UK in 2008, and lower gains on the sale and 
leaseback of branches. 

Net insurance claims incurred and movement 

in liabilities to policyholders increased by 
US$2.5 billion. The majority of the movement was 
due to the change in liabilities to policyholders 
reported above in ‘Financial instruments designated 

91 

at fair value’, and the large one-off reinsurance 
transaction in France in 2008. In addition, an 
increase of US$310 million in claims reserving was 
required to reflect a higher incidence and severity 
of insurance claims in the UK motor underwriting 
business and a higher incidence of credit protection 
claims through the reinsurance business in Ireland. 
Risk mitigation measures implemented in 2009 
included the decision to cease originations of UK 
motor insurance business. This was partly offset by 
the decrease in liabilities following reduced sales of 
the personal customer bond product offering noted 
above.  

Utilisation of committed overdraft facilities 
to commercial customers in the UK only 
40 per cent. 

Loan impairment charges and other credit risk 
provisions rose by 66 per cent to US$5.6 billion as 
the impact of weaker economic conditions across 
the region fed through to higher delinquency and 
default. In Global Banking and Markets, loan 
impairment charges and credit risk provisions 
increased, with the charges concentrated among a 
small number of clients in the financial and property 
sectors. The emergence in the year of cash flow 
impairment on certain asset-backed debt securities 
held within the available-for-sale portfolios added 
US$1.1 billion to the charge. Impairment booked on 
these exposures reflects mark-to-market losses 
which HSBC judges to be significantly in excess of 
the likely ultimate cash losses.  

In Commercial Banking, loan impairment 
charges rose by US$471 million, again reflecting 
the economic downturn. The commercial property 
portfolio in the UK declined during 2009, reflecting 
HSBC’s efforts to reduce risk in this sector. In the 
personal sector, deterioration was most evident 
in the unsecured portfolios as unemployment rose. 
As a result of past management action, unsecured 
lending remained a small proportion of HSBC’s 
personal lending portfolio, with the bulk of 
the portfolio secured in the form of residential 
mortgages. Despite some increase in losses in 
the residential sector, impairment charges as a 
percentage of total lending in this portfolio remained 
very low at 0.14 per cent. 

Operating expenses were held broadly in line 

with 2008. Excluding an accounting gain of 
US$499 million following a change in the basis 
of delivering death-in-service, ill health and early 
retirement benefits for some UK employees, 
operating expenses increased slightly despite 
efficiency benefits as higher performance-related 
awards were made to reflect Global Banking and 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Europe > 2009 / 2008  

Markets’ exceptional revenue and profit growth in 
selective businesses.  

In Personal Financial Services and Commercial 

Banking businesses, operational cost savings 
reflected HSBC’s leverage of its global technology 
platforms and processes to reduce costs and improve 
customer experience, complemented by tight control 
over discretionary expenditure and a reduction in 
staff numbers. Payroll savings and lower Financial 
Services Compensation Scheme costs were partly 
offset by an increase in rental costs following the 
sale and leaseback of properties and higher regular 
defined benefit pension charges. In Europe, full time 
equivalent staff numbers fell by some 6,000 during 
the year. 

2008 compared with 2007 

Economic briefing 

In the UK, growth in GDP decelerated markedly in 
2008 to 0.7 per cent from 3 per cent in 2007, with a 
technical recession of two successive quarterly 
contractions in GDP confirmed during the second 
half of the year. Weakness proved widespread 
across most of the economy, prompting a sharp 
deterioration in labour market conditions as 
unemployment hit a nine-year high of 6.1 per cent 

in November 2008. CPI inflation reached a decade-
long high of 5.2 per cent in September 2008 before 
falling back to 3.1 per cent by the year-end, still 
some way above the Bank of England’s 2 per cent 
target. House prices continued to fall throughout the 
year and housing activity decreased sharply. The 
Bank of England reduced interest rates by 350 basis 
points during 2008, to finish the year at 2 per cent, as 
policymakers sought to mitigate the worst effects 
of the economic slowdown. 

The expansion of the eurozone economy 
slowed sharply in 2008, with GDP growth of 0.7 per 
cent following a 2.6 per cent expansion in 2007. As 
in the UK, conditions deteriorated markedly as the 
year progressed and three successive quarterly 
declines in GDP were recorded during 2008, 
confirming that the economy had entered a period 
of recession. Consumer spending growth proved 
subdued following the sharp rise in oil prices during 
the first of half of 2008 and a progressive increase 
in the unemployment rate towards the year-end. 
Inflation remained a concern for much of 2008, 
hitting a peak of 4 per cent in July before falling 
rapidly to 1.6 per cent in December. The European 
Central Bank, having initially raised interest rates by 
25 basis points in July, cut them by 175 basis points 
to finish the year at 2.5 per cent. 

Reconciliation of reported and underlying profit before tax 

2008 compared with 2007 

2007 
as 
  reported 
  US$m 

2007 
 adjustments 
  & dilution 
gains10
US$m 

2007 
at 2008
  exchange 
rates17
US$m 

  Currency 
  translation11
US$m 

Europe 

Net interest income .......... 
Net fee income ................. 
Changes in fair value14  .... 
Gains on disposal of 

French regional banks .. 
Other income15 ................. 

7,746 
8,431 
1,294 

– 
10,096 

(390)
(134)
(1,294)

– 
(121)

Net operating income16  .... 

27,567 

(1,939)

(224)
(244)
– 

– 
(321)

(789)

7,132 
8,053 
– 

– 
9,654 

24,839 

2008
adjust- 
ments10
US$m 

  Under-
lying 
change 
US$m   

2008 
as 
  reported 
  US$m 

Re-
  ported 
 change13
% 

  Under-
lying 
 change13
% 

219 
15 
3,118 

2,445 
562 

6,359 

2,345 
(576) 
– 

– 
(2,288) 

9,696 
7,492 
3,118 

2,445 
7,928 

(519) 

30,679 

25 
(11)
141 

(21)

11 

33 
(7)

(24)

(2)

Loan impairment charges 
and other credit risk 
provisions  .................... 

(2,542) 

30 

152 

(2,360)

(6)

(1,388) 

(3,754) 

(48)

(59)

Net operating income  ...... 

25,025 

(1,909)

(637)

22,479 

6,353 

(1,907) 

26,925 

Operating expenses .......... 

(16,525) 

416 

531 

(15,578)

(88)

(406) 

(16,072) 

Operating profit  ............... 

8,500 

(1,493)

(106)

6,901 

6,265 

(2,313) 

10,853 

Income from associates  ... 

95 

(12)

Profit before tax  ............... 

8,595 

(1,505)

14 

(92)

97 

– 

(81) 

16 

6,998 

6,265 

(2,394) 

10,869 

8 

3 

28 

(83)

26 

(8)

(3)

(34)

(84)

(34)

For footnotes, see page 149. 

92 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Review of business performance 

HSBC’s European operations reported a pre-tax 
profit of US$10.9 billion, compared with 
US$8.6 billion in 2007, an increase of 26 per cent.  

These results included gains of US$2.4 billion 
on the disposal of seven regional banks in France in 
July 2008, and of US$425 million on the sale of the 
card acquiring business in the UK to a joint venture 
with Global Payments, Inc. in June 2008. Excluding 
these disposals and, in 2007, the acquisition of 
HSBC Assurances and the disposal of Hamilton 
Insurance Company Limited and Hamilton Life 
Assurance Company Limited and substantial fair 
value gains on own debt, underlying pre-tax profits 
fell by 34 per cent. This primarily reflected a sharp 
decline in Global Banking and Markets’ revenues, 
which was mainly attributable to the deterioration in 
credit markets, the continuing illiquidity in asset-
backed securities markets which led to further 
write-downs, and a US$854 million charge within 
the equities business following the alleged fraud at 
Madoff Securities. Personal Financial Services and 
Private Banking delivered underlying growth. 

Net interest income increased by 33 per cent. 

There was significant growth in Balance Sheet 
Management revenues, which reflected favourable 
interest rate risk positioning in expectation of 
interest rate cuts by central banks. Net interest 
income also benefited from necessarily selective 
incremental lending as credit availability generally 
contracted. In Global Banking, net interest income 
was boosted by improved spreads. 

Falling confidence in the UK banking sector 
necessitated government intervention in a number of 
competitor banks. HSBC experienced a strong 
increase in customer numbers, with corresponding 
growth in liability balances as the market turmoil 
intensified. The volume benefit was partially offset 
by narrowing deposit spreads, as base rates were cut 
in the UK, and increased funding costs, principally 
for trading activities, in France. Higher net interest 
income from the expansion of credit card lending 
and commercial loan portfolio growth in the small 
and mid-market customer segments in Turkey was 
partially offset by narrower spreads following credit 
card interest rate cap reductions by the central bank. 

Net fee income fell by 7 per cent, with lower 

fees from mergers and acquisitions and equity 
capital markets due to origination and execution 
difficulties, coupled with a rise in brokerage 
expenses in line with increased trading activity in 
France. Lower performance and management fees 
in the UK and France, as the value of funds under 
management reduced, reflected the decline in global 

93 

equity markets. Increased customer acquisition 
partly offset this, with higher fees derived from 
growth in packaged accounts and transaction 
volumes in France and credit card fees in Turkey.  

Trading income was 20 per cent lower than in 
2007, falling significantly in Global Banking and 
Markets due to further write-downs on legacy 
exposures in credit, structured credit derivatives and 
leveraged and acquisition finance caused by the 
ongoing turmoil in the credit markets. In addition, 
a US$854 million charge was taken in equities in 
respect of the alleged fraud at Madoff Securities. 
US$11.4 billion and US$2.4 billion of held-for-
trading financial assets were reclassified under 
revised IFRS rules as loans and receivables and 
available for sale, respectively, preventing any 
further mark-to-market trading losses on these 
assets. If these reclassifications had not been 
made, the profit before tax would have been 
US$2.6 billion lower. 

Excluding the write-downs on legacy exposures 
and the charge relating to Madoff Securities, trading 
income grew by 11 per cent, driven by a significant 
increase in foreign exchange revenues against the 
backdrop of greater market volatility, and robust 
revenues in the Rates business, which was positioned 
to take advantage of falling interest rates. The 
widening of credit spreads, particularly in the second 
half of 2008, contributed to fair value gains on 
structured liabilities and on credit protection bought 
in the form of credit default swaps. 

A rise in the Net expense from financial 

instruments designated at fair value was recorded as 
a result of a reduction in the value of assets held to 
meet liabilities under insurance and investment 
contracts. The reduction in fair value of assets held 
to meet liabilities under unit-linked insurance 
contracts is offset by a corresponding reduction in 
‘Net insurance claims and liabilities to 
policyholders’. 

Gains less losses from financial investments of 
US$418 million were US$915 million lower than in 
2007 as there were fewer disposal opportunities in 
2008 and the significant realisations from equity 
investments in the UK and France in 2007 did not 
recur. Gains mainly reflected the sale of MasterCard 
shares in 2008. 

Net earned insurance premiums increased by 
22 per cent, largely due to growth in the Guaranteed 
Income Bond launched in June 2007 and the 
introduction of enhanced death benefits to certain 
pension products in the UK. In France, HSBC 
Assurances performed well in a declining market, 
as the launch of new guaranteed rate products 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Europe > 2008 / Profit/(loss) before tax by customer group 

contributed to 3 per cent growth in gross earned 
premiums. However, net earned insurance premiums 
fell following a significant reinsurance transaction 
undertaken in the first half of 2008. 

Other operating income increased by 33 per 
cent. This was primarily due to recognition of the 
gain in respect of the purchase of the subsidiary of 
Metrovacesa which owned the property and long 
leasehold land comprising 8 Canada Square, 
London. See Note 23 on the Financial Statements for 
further details. The growth in revenue also reflected 
the non-recurrence of a decrease in the value of 
PVIF business in 2007 following regulatory changes 
to the rules governing the calculation of insurance 
liabilities. In addition, there was a favourable 
embedded value adjustment following HSBC’s 
introduction of enhanced benefits to existing 
commercial pension products in the first half of 
2008. These benefits were partially offset by costs 
associated with the support of money market funds 
in the global asset management business. 

Net insurance claims incurred and movement in 
liabilities to policyholders decreased by 5 per cent as 
a reduction in insurance liabilities reflected the fall 
in value of market-linked funds. This was partially 
offset by an increase in liabilities following 
increased sales of the Guaranteed Income Bond and 
the implementation of FSA rule changes in 2007 
which lowered the liability valuation on life policies.  

Loan impairment charges and credit risk 
provisions rose by 59 per cent to US$3.8 billion; in 
the UK, primarily in Global Banking and Markets. 
The deteriorating credit environment resulted in a 
rise in loan impairment charges, largely reflecting an 
exposure to a single European property company, 
and additional credit risk provisions on debt 
securities held within the Group’s available-for-sale 
portfolio, mainly in Solitaire Funding Limited 
(‘Solitaire’), a special purpose entity managed by 
HSBC. A modest improvement in the UK personal 
finance sector reflected the non-recurrence of a 
change in the methodology in the consumer finance 
business which resulted in a higher charge in 2007. 
Excluding this factor, delinquency rates in cards 
were marginally higher and there was a rise in 
impairments in the consumer finance business driven 
by worsening economic conditions and credit quality  

deterioration, partly offset by action taken to 
mitigate risk through the continued application of 
strict lending criteria and the sale of non-core credit 
card portfolios.  

Credit conditions weakened in the commercial 

business and specific loan impairment charges 
increased in the UK and France due to the 
deteriorating credit environment in the second half 
of 2008. In Turkey, credit card and personal loan 
delinquency rates were significantly higher, resulting 
in the implementation of tighter underwriting 
criteria, reduced credit limits and revised account 
management policies throughout 2008.  

Operating costs increased by 3 per cent to 
US$16.1 billion. Costs in the UK were in line with 
2007, which included ex-gratia payments expensed 
in respect of overdraft fees applied in previous years 
and a provision for reimbursement of certain charges 
on historic will trusts and other related services. 
Excluding these items, costs rose as a result of an 
increase in the Financial Services Compensation 
Scheme levy, restructuring costs and increased rental 
charges following the sale and leaseback of branch 
properties, partially offset by lower performance-
related pay and a reduction in defined benefit 
pension scheme costs due to a change in actuarial 
assumptions. 

Operating costs in France decreased slightly 
with lower performance-related pay and a reduction 
in pension and retirement healthcare costs following 
the transfer of certain obligations to a third party 
offsetting the higher costs of a voluntary retirement 
programme. 

There was investment in premises and new staff 
to support business expansion in Turkey, Russia and 
central and eastern Europe. In 2008, 112 new 
branches opened and staff numbers increased by 
30 per cent in these markets. 

Share of profit in associates and joint ventures 
declined by 84 per cent to US$16 million with 2007 
benefiting from an adjustment to the embedded 
value of HSBC Assurances. The absence of this gain 
was partially offset by increased joint venture profits 
following the sale of the card acquiring business in 
the UK. 

94 

 
 
 
 
 
 
Analysis by customer group and global business  

Profit/(loss) before tax  

2009 

Commercial
  Banking
US$m 

Global
  Banking &
  Markets
US$m 

Private
  Banking
US$m 

  Personal 
  Financial 
Services 

US$m   

5,413  

1,949  

Europe 

Net interest income/(expense)  ....  

Net fee income ............................  

Trading income excluding net 

interest income  .......................  

Net interest income/(expense)  

on trading activities  ................  

Net trading income42 ...................  

Changes in fair value of long- 
term debt issued and related 
derivatives  ..............................   

Net income/(expense) from  

other financial instruments  
designated at fair value ...........  

Net income/(expense) from 
financial instruments  
designated at fair value ...........  

Gains less losses from financial 

investments .............................  
Dividend income .........................  
Net earned insurance premiums  .  
Other operating income  ..............  

34    

(1)   

33  

– 

1,012  

20  
2  
3,975  
182  

1,012    

133 

375 

2,739 

1,679 

3 

17 

20 

–

4,367 

1,670 

2,267 

1,869 

4,136 

–

375 

25 
26 
(2)
670 

133 

2 
1 
253 
373 

5,200 

(365)

949 

883 

175 

23 

198 

–

–

– 

5 
3 
– 
28 

Other 
US$m   

(525) 

86  

382  

15  

397  

(2,746) 

(199) 

(2,945) 

(2) 
(3) 
(3) 
914  

Inter- 
segment 
 elimination50 
US$m   

(675) 

– 

– 

675  

675  

– 

– 

– 

– 
– 
– 
95  

95  

– 

Total
US$m 

12,268 

6,267 

2,861 

2,598 

5,459 

(2,746)

1,321 

(1,425)

50 
29 
4,223 
2,262 

29,133 

(5,589)

Total operating income/ 

(expense)  ................................  

12,586  

Net insurance claims43  ................  

(5,221) 

11,267 

2,066 

(2,081) 

– 

– 

(3) 

Net operating income/ 

(expense)16  .............................  

Loan impairment charges and 

7,365  

4,835 

11,267 

2,066 

(2,084) 

95  

23,544 

other credit risk provisions .....  

(1,992) 

(1,267)

(2,277)

(29)

(3) 

– 

(5,568)

Net operating income/ 

(expense) ................................  

5,373  

Total operating expenses  ............  

(5,062) 

Operating profit/(loss) ..............  

Share of profit in associates  

and joint ventures  ...................  

Profit/(loss) before tax  ..............  

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio ....................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets ..................................  
Customer accounts ......................  

17,976 

(13,988)

3,988 

21 

4,009 

% 

56.7 
59.4 

US$m 

439,481 
1,268,600 
495,019 

3,568 

(2,294)

1,274 

18 

1,292 

% 

18.3 
47.4 

8,990 

(4,447)

4,543 

2 

4,545 

% 

64.2 
39.5 

2,037 

(1,183)

(2,087) 

(907) 

854 

(2,994) 

– 

854 

% 

12.1 
57.3 

– 

(2,994) 

%     

(42.3)    
(43.5)    

95  

(95) 

– 

– 

– 

311  

1  

312  

%     

4.4     
68.7     

US$m 

US$m 

US$m 

US$m 

US$m 

147,760  
208,669  
165,161  

89,084 
111,874 
102,249 

176,123 
981,831 
169,390 

25,541 
76,871 
58,213 

973  
84,010  
6  

(194,655) 

95 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Europe > Profit/(loss) before tax by customer group 

Inter- 
segment 
  elimination50 
US$m   

Other 
US$m   

(459) 

(4,278) 

72  

(138) 

17  

(121) 

2,939 

633  

3,572  

(27) 
(9) 
(19) 

2,445 
832 

6,286  

– 

2008 

Private
Banking
US$m 

1,046 

1,020 

198 

14 

212 

–

–

– 

62 
5 
– 

– 
16 

3,488 

1,763 

1,513 

(655)

858 

–

(30)
25 
– 

– 
398 

Profit/(loss) before tax (continued) 

Europe 

Personal 
Financial 
Services 

US$m   

 Commercial 
Banking
US$m 

Global
  Banking &
  Markets
US$m 

Net interest income/(expense)  ....  

Net fee income ............................  

6,464  

2,612  

3,435 

2,025 

47    

– 

47  

– 

71 

12 

83 

–

(1,634)   

(214)

(611)

(1,634) 

(214)

(611)

Trading income/(expense) 

excluding net interest income   

Net interest income/(expense)  

on trading activities  ................  

Net trading income/(expense)42 ..  

Changes in fair value of long- 
term debt issued and related 
derivatives  ..............................   

Net income/(expense) from  

other financial instruments  
designated at fair value ...........  

Net income/(expense) from 
financial instruments  
designated at fair value ...........  

Gains less losses from financial 

investments .............................  
Dividend income .........................  
Net earned insurance premiums  .  
Gains on disposal of French 

regional banks  ........................  
Other operating income  ..............  

281  
35  
4,927  

– 
230  

132 
74 
391 

– 
620 

6,546 

(143)

6,403 

(867)

5,536 

(2,830)

2,706 

Total operating income ...............  

12,962  

Net insurance claims43  ................  

Net operating income16  ...............  

Loan impairment charges and 

other credit risk provisions .....  

Net operating income  .................  

Total operating expenses  ............  

Operating profit  ..........................  

Share of profit/(loss) in  

(3,224) 

9,738  

(1,971) 

7,767  

(6,107) 

1,660  

associates and joint ventures  ..  

(2) 

16 

Profit before tax  ..........................  

1,658  

2,722 

%     

17.8     
62.7     

% 

29.2 
44.2 

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio ....................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets ..................................  
Customer accounts ......................  

5,891 

2,361 

– 

– 

5,891 

2,361 

6,286  

(875)

5,016 

(4,823)

193 

2 

195 

% 

2.1 
81.9 

(38)

2,323 

(1,325)

998 

– 

998 

% 

10.7 
56.1 

(3) 

6,283  

(987) 

5,296  

– 

5,296  

%     

56.9     
15.7     

– 

– 

4,278  

4,278  

– 

– 

– 

– 
– 
– 

– 
– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

Total
US$m 

9,696 

7,492 

1,691 

3,666 

5,357 

2,939

(1,826)

1,113 

418 
130 
5,299 

2,445 
2,096 

34,046 

(3,367)

30,679 

(3,754)

26,925 

(16,072)

10,853 

16 

10,869 

% 

116.7 
52.4 

US$m 

US$m 

US$m 

US$m 

US$m 

126,909  
171,962  
145,411  

87,245 
107,495 
91,188 

185,818 
1,180,759 
199,687 

25,722 
84,485 
66,007 

497  
64,423  
183  

(217,075) 

US$m 

426,191 
1,392,049 
502,476 

96 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Europe 

Personal 
Financial 
Services 

US$m   

 Commercial 
Banking
US$m 

Global
  Banking &
  Markets
US$m 

Inter- 
segment 
  elimination50 
US$m   

Other 
US$m   

86  

(4,517) 

2007 

Private
Banking
US$m 

793 

1,032 

161 

9 

170 

–

–

– 

115 
7 
– 

8 

2,125 

– 

(171) 

89  

1  

90  

1,059 

195 

1,254  

25  
4  
(22) 

301  

1,567  

– 

7,647 

2,125 

1,567  

(4)

2,121 

(1,208)

913 

2 

915 

% 

3.8 
56.8 

(5) 

1,562  

(579) 

983  

73  

1,056  

%     

4.4     
36.9     

– 

– 

4,517  

4,517  

– 

– 

– 

– 
– 
– 

12  

12  

– 

12  

– 

12  

(12) 

– 

– 

– 

Total
US$m 

7,746 

8,431 

3,003 

3,940 

6,943 

1,059

167

1,226 

1,326 
171 
4,010 

1,193 

31,046 

(3,479)

27,567 

(2,542)

25,025 

(16,525)

8,500 

95 

8,595 

% 

35.5 
59.9 

Net interest income .....................  

Net fee income/(expense)  ...........  

6,604  

3,060  

3,419 

2,194 

Trading income excluding net 

interest income  .......................  

Net interest income/(expense)  

on trading activities  ................  

Net trading income42 ...................  

Changes in fair value of long- 

term debt issued and  
related derivatives  ..................   

Net income/(expense) from  

other financial instruments 
designated at fair value ...........  

Net income/(expense) from 
financial instruments  
designated at fair value ...........  

Gains less losses from financial 

investments .............................  
Dividend income .........................  
Net earned insurance premiums  .  
Other operating income/ 

(expense)  ................................  

60    

(7)   

53  

– 

126 

126  

50  
1  
3,511  

54  

Total operating income ...............  

13,459  

Net insurance claims43  ................  

Net operating income16  ...............  

(3,214) 

10,245  

Loan impairment (charges)/ 

recoveries and other credit  
risk provisions  ........................  

Net operating income  .................  

Total operating expenses  ............  

Operating profit  ..........................  

Share of profit in associates  

(2,044) 

8,201  

(6,635) 

1,566  

36 

30 

66 

–

31

31 

36 
4 
521 

(35)

6,236 

(265)

5,971 

(515)

5,456 

(2,941)

2,515 

1,361 

2,316 

2,657 

(610)

2,047 

–

(185)

(185)

1,100 
155 
– 

853 

7,647 

– 

26 

7,673 

(5,150)

2,523 

and joint ventures  ...................  

15  

1 

4 

Profit before tax  ..........................  

1,581  

2,516 

2,527 

%     

6.5     
64.8     

% 

10.4 
49.3 

% 

10.4 
67.3 

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio ....................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets ..................................  
Customer accounts ......................  

For footnotes, see page 149. 

US$m 

US$m 

US$m 

US$m 

US$m 

151,687  
240,361  
178,757  

106,846 
168,846 
99,704 

163,066 
912,299 
163,713 

30,195 
83,740 
62,055 

481  
96,346  
725  

(245,372) 

US$m 

452,275 
1,256,220 
504,954 

97 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Hong Kong > 2009 

Hong Kong 

Profit/(loss) before tax by customer group and global business 

Personal Financial Services ............................................................................. 
Commercial Banking ....................................................................................... 
Global Banking and Markets ........................................................................... 
Private Banking  ............................................................................................... 
Other  ................................................................................................................ 

Profit before tax 

Net interest income .......................................................................................... 

Net fee income ................................................................................................. 

Net trading income  .......................................................................................... 

Changes in fair value of long-term debt issued and related derivatives  ......... 
Net income/(expense) from other financial instruments designated at fair  

value ............................................................................................................ 

Net income/(expense) from financial instruments designated at fair value  ... 
Gains less losses from financial investments  .................................................. 
Dividend income .............................................................................................. 
Net earned insurance premiums  ...................................................................... 
Other operating income  ................................................................................... 

2009 
US$m 

2,728 
956 
1,507 
197 
(359)

5,029 

2009
US$m 

4,195 

2,669 

1,225 

(3)

788 

785 
9 
28 
3,674 
1,274 

Total operating income  ................................................................................. 

13,859 

2008 
US$m 

3,428  
1,315  
1,436  
237  
(955) 

5,461  

2008 
US$m 

5,698 

2,580 

1,193 

3 

(1,194) 

(1,191) 
(309) 
41 
3,247 
817 

12,076 

2007
US$m 

4,212 
1,619 
1,578 
305 
(375)

7,339 

2007
US$m 

5,483 

3,362 

1,242 

2

674

676 
94 
31 
2,797 
845 

14,530 

Net insurance claims incurred and movement in liabilities  

to policyholders  ........................................................................................... 

(4,392)

(1,922) 

(3,208)

Net operating income before loan impairment charges and other  

credit risk provisions ................................................................................. 

Loan impairment charges and other credit risk provisions ............................. 

Net operating income  .................................................................................... 

Total operating expenses  ................................................................................. 

Operating profit ............................................................................................. 

Share of profit in associates and joint ventures ............................................... 

Profit before tax  ............................................................................................. 

Share of HSBC’s profit before tax  .................................................................. 
Cost efficiency ratio  ........................................................................................ 

9,467 

(500)

8,967 

(3,946)

5,021 

8 

5,029 

%   

71.0   
41.7   

10,154 

(765) 

9,389 

(3,943) 

5,446 

15 

5,461 

%   

58.7   
38.8   

11,322 

(231)

11,091 

(3,780)

7,311 

28 

7,339 

% 

30.3 
33.4 

Year-end staff numbers (full-time equivalent) ................................................ 

27,614 

29,330 

27,655 

Balance sheet data41 

Loans and advances to customers (net) ........................................................... 
Loans and advances to banks (net) .................................................................. 
Trading assets, financial assets designated at fair value, and  

financial investments ................................................................................... 
Total assets  ...................................................................................................... 
Deposits by banks ............................................................................................ 
Customer accounts ........................................................................................... 

2009 
US$m 

99,381 
36,197 

154,418 
          399,243 
6,023 
275,441 

At 31 December 
2008 
US$m 

100,220 
29,646 

122,602 
414,484 
11,769 
250,517 

2007 
US$m 

89,638 
63,737 

102,180 
359,386 
6,420 
234,488 

For footnote, see page 149.  
All commentaries on Hong Kong are on an underlying basis unless stated otherwise. 

98 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2009 compared with 2008 

Economic briefing 

The performance of the Hong Kong economy 
proved variable during the course of 2009, with a 
robust recovery developing after a sharp contraction 
was recorded during the first quarter of the year. 
GDP in 2009 fell by 2.7 per cent after growth of 
2.1 per cent in 2008. Unemployment rose during the 
first half of 2009, before falling slightly to end the 
year at 4.9 per cent, a figure still well below the 

average of the past 10 years. The CPI profile proved 
volatile during the course of the year, turning 
negative between June and August before rising to 
1.3 per cent by December 2009, although these 
movements largely reflected the trends of food and 
energy prices. The Hong Kong Monetary Authority 
held the base rates steady at 0.5 per cent throughout 
the course of the year. Asset price performance 
proved unusually volatile as the Hang Seng Index 
recovered strongly from a weak start to 2009 to 
record a 52 per cent increase during the year. 

Reconciliation of reported and underlying profit before tax 

2009 compared with 2008 

2008 
as 
  reported 
  US$m 

2008 
adjust- 
ments10
US$m 

  Currency 
translation11
US$m 

2008 
  at 2009
 exchange 
rates12
  US$m 

2009
adjust- 
ments10
US$m 

  Under-
lying 
change 
US$m   

2009 
as 
  reported 
  US$m 

  Re-
  ported 
 change13
  % 

 Under-
lying 
 change13
  % 

Hong Kong 

Net interest income .......... 
Net fee income ................. 
Changes in fair value14  .... 
Other income15 ................. 

5,698 
2,580 
5 
1,871 

Net operating income16 .. 

10,154 

Loan impairment charges 
and other credit risk 
provisions  .................... 

(765) 

Net operating income  .... 

9,389 

Operating expenses .......... 

(3,943) 

Operating profit ............. 

5,446 

Income from associates  ... 

15 

Profit before tax  ............. 

5,461 

For footnotes, see page 149. 

– 
– 
(5)
– 

(5)

– 

(5)

– 

(5)

– 

(5)

21 
10 
– 
7 

38 

(2)

36 

5,719 
2,590 
– 
1,878 

10,187 

(767)

9,420 

(16)

(3,959)

20 

– 

20 

5,461 

15 

5,476 

– 
– 
(1)
– 

(1)

– 

(1)

– 

(1)

– 

(1)

(1,524) 
79 
– 
726 

4,195 
2,669 
(1) 
2,604 

(26)
3 
(120)
39 

(719) 

9,467 

(7)

267 

(500) 

(452) 

8,967 

13 

(3,946) 

(439) 

5,021 

(7) 

8 

(446) 

5,029 

35 

(4)

– 

(8)

(47)

(8)

(27)
3 

39 

(7)

35 

(5)

– 

(8)

(47)

(8)

Review of business performance 

HSBC’s operations in Hong Kong reported 
pre-tax profits of US$5.0 billion compared with 
US$5.5 billion in 2008, an 8 per cent decline on 
both a reported and an underlying basis.  

The decrease in profits came from lower 
revenue, which resulted from compressed deposit 
spreads in a near-zero interest rate environment. This 
loss of revenue was partly offset by significantly 
lower loan impairment charges and other credit risk 
provisions during 2009, and a recovery in trade 
activity triggered by an improvement in regional 
economic conditions in the second half of the year.  

Despite continuing economic challenges, 
performance remained robust, and was underpinned 
by HSBC’s market-leading share in deposits, 
residential mortgages, cards and insurance. In 
particular, HSBC consolidated its position as Hong 
Kong’s leading bancassurer, growing the value of 

new life insurance business by 38 per cent. In 
residential mortgages, business growth was 
combined with conservative loan-to-value ratios 
on new business. 

Net interest income declined by 27 per cent to 
US$4.2 billion, driven by significant deposit spread 
compression as HIBOR and LIBOR remained low 
throughout 2009. Selective repricing of customer 
loans helped to mitigate the impact of lower rates 
on lending spreads and the continued increase in 
customer account balances has positioned HSBC to 
benefit from economic recovery and a resulting 
widening of deposit spreads. 

Average customer lending balances remained 

broadly in line with 2008, as lower Commercial 
Banking balances, which reflected the reduction in 
exports in the first half of 2009, were broadly offset 
by higher lending in Personal Financial Services and 
Global Banking and Markets. As the regional 
economy rebounded, trade volumes and Commercial 

99 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Hong Kong > 2009 / 2008 

Banking lending activity increased in the second half 
of the year. Throughout this challenging period for 
trade, HSBC continued to support local business 
through its HK$20 billion (US$2.6 billion) global 
loan fund for smaller businesses. These facilities 
were fully utilised by over 8,600 companies at 
31 December 2009. 

As residential property prices increased, 

personal lending volumes rose, and HSBC 
consolidated its mortgage market share by 
originating significant volumes of new mortgages. 
HSBC led this market with a 38 per cent share of 
new loan drawdowns with an average loan-to-value 
ratio of 58 per cent on new business. Asset spreads 
improved as a result of selective risk-based 
repricing, notably in cards, while funding costs 
fell in the low interest rate environment. 

Pre-tax profit declined by 8 per cent to 
US$5.0 billion as deposit spreads 
compressed in the near-zero interest rate 
environment. 

HSBC continued to increase market share in 
savings and deposit accounts, and balances grew 
following a series of deposit acquisition campaigns. 
In Personal Financial Services, customer account 
balances rose by 15 per cent and Premier customer 
numbers grew to over 380,000. Strong growth in 
Commercial Banking was driven by a rise in 
customer numbers, also supported by a series of 
deposit acquisition campaigns and increased 
liquidity in the region.  

Overall, deposit balances grew by 10 per cent. 

Liability spreads remained under severe pressure 
throughout 2009, however.  

Net fee income increased by 3 per cent with an 
increase in IPO underwriting fees in the second half 
of the year, triggered by improved investor sentiment 
and a recovery in equity markets. Personal Financial 
Services customers’ preference for deposit products 
rather than equity-linked products in the first half of 
the year reversed as equity markets recovered in the 
second half of 2009, resulting in a recovery in 
revenue generated from unit trusts, wealth 
management, custody and other investment products. 
Similarly, the increase in trade flows in the second 
half of 2009 affected trade-related fee income in 
Commercial Banking.  

Trading income increased by 2 per cent, 
primarily due to increased volumes of bond trading 
and wider margins on market making activities. The 
non-recurrence of US$0.2 billion of write-downs on 
a legacy monoline exposure also contributed to the 
rise. Foreign exchange trading revenue decreased 

100 

from the exceptional results reported in 2008, 
reflecting the lower market volatility and a decline 
in customer volumes. Interest on trading assets 
declined due to a reduced holding of trading debt 
securities. 

Income of US$0.8 billion was generated from 

financial instruments designated at fair value, 
compared with an expense of US$1.2 billion in 
2008. The positive movement in fair value was 
primarily driven by equity market-related gains in 
unit-linked insurance products. To the extent that 
these gains were attributed to policyholders, there 
was a corresponding increase in net insurance claims 
incurred and movement in liabilities to 
policyholders. 

Net earned premiums increased by 13 per cent 

to US$3.7 billion due to strong sales of both existing 
and new products, including a life insurance product 
designed for high net worth individuals, all of which 
contributed to a rise in market share. The proportion 
of regular premium policies grew and sales of 
investment-linked insurance products began to 
improve in the second half of the year. HSBC 
retained its market leadership position in the regular-
premium individual-life new business. The growth 
in insurance business also resulted in higher net 
insurance claims incurred and movement in 
liabilities to policyholders. 

Gains less losses from financial investments 
moved from a loss of US$310 million to a net gain 
of US$9 million, mainly due to the non-recurrence 
of impairments against available-for-sale equity 
investments following declines in market valuations 
in 2008. The loss recognised in 2008 on the equity 
investments concerned was partially recovered in 
2009 but this gain was reflected in reserves rather 
than reversing through the income statement.  

Other operating income of US$1.3 billion 

was 55 per cent higher than in 2008, reflecting a 
positive movement in PVIF driven largely by an 
increase in insurance sales to new customers. A gain 
of US$110 million was recognised in respect of the 
disposal of a property in Hong Kong. 

Loan impairment charges and other credit risk 
provisions fell by 35 per cent to US$0.5 billion, as 
the credit environment was more stable in 2009 
following deterioration in the second half of 2008. 
The high level of credit risk provisions and loan 
impairment charges taken in 2008 against financial 
institutions and export-led customers moderated in 
2009 as credit conditions recovered and international 
trade volumes improved.

 
 
 
 
 
A rise in unemployment and in bankruptcy 
petitions led to increased impairment charges against 
unsecured lending in Personal Financial Services, 
though bankruptcy levels improved in the second 
half of the year. Property prices increased during 
2009 and mortgage lending remained well secured 
with conservative loan-to-value ratios and 
origination subject to tight internal and regulatory 
guidelines.  

Operating expenditure was held in line with 

2008 as higher staff costs were offset by lower 
general and administrative costs. The increase in 
staff costs, driven by higher performance-related 
pay, was partly offset by reduced staff numbers. 
Non-staff costs fell as marketing expenditure was 
reduced and operational efficiencies improved as a 
result of the increased use of direct channels. 

2008 compared with 2007 

Economic briefing 

Hong Kong’s GDP growth slowed to 2.5 per cent in 
2008 from 6.4 per cent in 2007. After performing 
strongly during the early months of the year, the 
economy slowed sharply and a technical recession 
was confirmed with the release of the third quarter 
GDP statistics. External demand proved especially 
weak during the second half of 2008 and the growth 
in private consumption also slowed sharply. The 
unemployment rate rose from a ten-year low of 
3.2 per cent in August 2008 to 4.1 per cent by the 
year-end. Consumer price inflation proved volatile 
during the year, rising to a ten-year high of 6.3 per 
cent in July before slowing to 2.1 per cent by 
December 2008, although this movement largely 
reflected the trends in food and energy prices. In 
response to interest rate cuts in the US, Hong Kong 
cut its base interest rate on seven occasions during 
2008, finishing the year at 0.5 per cent compared 
with 5.75 per cent at the end of 2007. The Hang 
Seng Index fell by 48 per cent during 2008. 

Review of business performance 

Hong Kong reported pre-tax profits of 
US$5.5 billion, a 26 per cent decline compared with 
record profits of US$7.3 billion in 2007. Lower 
revenues largely reflected a decline in wealth 
management and insurance income as economic 
conditions deteriorated. Revenue decline was 
compounded by impairment charges recognised on 
certain investments, which arose as a consequence of 
significant falls in equity market prices. Offsetting 
this, in part, was considerably stronger Balance 
Sheet Management income from treasury positions 
which correctly anticipated the decline in interest 
rates. 

101 

Net interest income rose by 4 per cent, driven by 

the strong Balance Sheet Management performance 
in Global Banking and Markets mainly driven by 
liquidity generated by retail banking in the 
environment of falling short-term interest rates. 

Savings and deposit balances grew strongly, 

particularly in Personal Financial Services, as 
customers revealed a preference for security and 
liquidity following declines in equity markets. 
Deposit growth was augmented by the launch of 
campaigns offering both preferential time deposit 
rates and an enhanced HSBC online platform. The 
significant decline in interest rates during 2008 led to 
a narrowing of deposit spreads. 

Customer lending volumes were 11 per cent 
higher, due in part to an 11 per cent rise in mortgage 
balances. Lending margins narrowed, however, due 
to interest rate cuts, particularly affecting mortgage 
lending and other loans linked to HIBOR. Balances 
outstanding on credit cards rose, driven by increased 
cardholder spending, and spreads on this business 
increased due to lower funding costs. Nearly one 
million new cards were issued in the year, bringing 
the total cards in circulation to 5.3 million. Volumes 
of trade finance grew strongly, driven by demand 
from corporates with international trade 
requirements, and commercial lending balances rose, 
particularly during the first half of the year. 

Fee income declined by 23 per cent, driven by 
lower equity market-related revenues. Weak market 
sentiment led to lower volumes of retail brokerage 
and a decrease in income from wealth management 
activity. This was partly offset by a rise in fees from 
cards following increases in both cards in circulation 
and cardholder spending. Fees from account services 
rose due to greater customer activity and there were 
higher fees generated from bundled products. 

Trading income was 4 per cent lower, driven by 

further write-downs of US$0.2 billion in Global 
Banking and Markets on a legacy monoline 
exposure. Excluding these write-downs, trading 
income grew due to a rise in foreign exchange and 
rates income as continuing market volatility 
generated increased trading opportunities and 
demand for active hedging products. 

The net loss of US$1.2 billion on financial 
instruments designated at fair value compared with 
income of US$676 million in 2007. The loss 
reflected a decline in the value of assets linked to the 
insurance business. To a large extent, these losses 
are attributable to policyholders, with an equivalent 
reduction in net insurance claims and movement in 
liabilities to policyholders. While the decline in the 
value of assets which relate to unit-linked products is 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Hong Kong > 2008 / Profit/(loss) before tax by customer group 

allocated to policyholders in full, the portion of 
decline in the value passed on to clients who have 
products with discretionary participation features 
and guarantees may be restricted. 

Losses from financial investments of 

US$309 million reflected impairments required on 
investments which have experienced significant falls 

in equity market prices. These equity investments 
are classified as available for sale, are not held for 
trading, and remain part of the strategic positioning 
of HSBC’s businesses in Asia. These losses 
were partly offset by an aggregate gain of 
US$203 million from the redemption of shares 
in the Visa initial public offering (‘IPO’) and the 
disposal of MasterCard shares.  

Reconciliation of reported and underlying profit before tax 

2008 compared with 2007 

2007 
as 
  reported 
  US$m 

2007 
 adjustments 
 and dilution 
gains10
US$m 

2007 
at 2008
  exchange 
rates17
US$m 

  Currency 
  translation11
US$m 

2008
adjust- 
ments10
US$m 

  Under-
lying 
change 
US$m   

2008 
as 
  reported 
  US$m 

Re-
  ported 
 change13
% 

  Under-
lying 
 change13
% 

Hong Kong 

Net interest income .......... 
Net fee income ................. 
Changes in fair value14  .... 
Other income15 ................. 

5,483 
3,362 
1 
2,476 

Net operating income16  .... 

11,322 

Loan impairment charges 
and other credit risk 
provisions  .................... 

(231) 

Net operating income  ...... 

11,091 

Operating expenses .......... 

(3,780) 

Operating profit  ............... 

7,311 

Income from associates  ... 

28 

Profit before tax  ............... 

7,339 

For footnotes, see page 149. 

– 
– 
(1)
(1)

(2)

1 

(1)

– 

(1)

– 

(1)

15 
9 
– 
3 

27 

(1)

26 

(9)

17 

– 

17 

5,498 
3,371 
– 
2,478 

11,347 

(231)

11,116 

(3,789)

7,327 

28 

7,355 

– 
– 
5 
– 

5 

– 

5 

– 

5 

– 

5 

200 
(791) 
– 
(607) 

5,698 
2,580 
5 
1,871 

(1,198) 

10,154 

4 
(23)
400 
(24)

(10)

4 
(23)

(24)

(11)

(534) 

(765) 

(231)

(231)

(1,732) 

9,389 

(154) 

(3,943) 

(1,886) 

5,446 

(13) 

15 

(1,899) 

5,461 

(15)

(4)

(26)

(46)

(26)

(16)

(4)

(26)

(46)

(26)

Net earned insurance premiums increased by 
16 per cent to US$3.2 billion, largely due to growth 
in the life insurance business, in particular for 
policies with discretionary participation features. 

Net insurance claims and movement in 
liabilities to policyholders fell by 40 per cent, 
reflecting the decline in asset values noted above 
partly offset by increases due to growth in 
premiums.  

Loan impairment charges and other credit risk 

provisions rose markedly from the previously low 
level to US$765 million as economic conditions 
deteriorated. Within these charges were exposures 
to financial institutions held within Global Banking 
and Markets, which resulted in other credit risk 
provisions. In Commercial Banking, the combination 
of an absence of significant recoveries recorded in 
2007 and weakness among certain exporters in Hong 
Kong, who were affected by reduced demand from 
the US and other developed countries, raised loan 
impairment charges. As local businesses responded 
to the economic environment, unemployment rose in 

the second half of 2008. Credit policies were 
consequently adjusted across certain products as 
delinquency and bankruptcy increased in 
Hong Kong. Although property market declines 
reduced equity levels for residential mortgage 
customers, the impact on loan impairment charges 
was limited as this lending was well-secured and 
regulatory restrictions constrained origination 
loan-to-value ratios to below 70 per cent.  

Operating expenses rose by 4 per cent. Staff 
costs declined by 3 per cent despite wage increases 
and a rise in the number of customer-facing staff, 
largely due to lower performance-related costs in 
Global Banking and Markets. Staff numbers were 
higher than in 2007 notwithstanding reductions 
within the branch network for lower business 
volumes in the latter part of 2008. IT costs rose as 
investment in systems continued. Marketing costs 
were lower following active management of costs 
while property rental costs increased due to higher 
market rental rates. Overall, cost growth was 
curtailed in response to the more difficult economic 
climate.  

102 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Analysis by customer group and global business  

Profit/(loss) before tax 

2009 

Commercial 
  Banking 
US$m 

Global
  Banking &
  Markets
US$m 

Private
  Banking
US$m 

Inter- 
segment 
 elimination50 
US$m 

  Personal 
  Financial 
Services 

US$m   

2,577  

1,410  

707    

(46)

138 

938 

530 

92 

–

92 

–

1,150 

563 

792 

16 

808 

–

(46)

18 
1 

500 
64 

2,097 

(404)

1,693 

(168)

1,525 

(570)

955 

1 

956 

% 

13.5 
33.7 

138 

(108)
10 

13 
59 

2,633 

(9)

2,624 

(131)

2,493 

(987)

1,506 

1 

1,507 

% 

21.3 
37.6 

186    

3    

189  

– 

707  

80  
1  

3,161  
346  

8,471  

(3,979) 

4,492  

(203) 

4,289  

%     

38.5     
34.9     

Hong Kong 

Net interest income/(expense) .....  

Net fee income ............................  

Trading income/(expense) 

excluding net interest income   

Net interest income on trading 

activities ..................................  

Net trading income/(expense)42 ...  

Changes in fair value of long- 
term debt issued and related 
derivatives  ..............................   

Net income/(expense) from  

other financial instruments 
designated at fair value ...........  

Net income/(expense) from 
financial instruments  
designated at fair value ...........  

Gains less losses from  

financial investments ..............  
Dividend income .........................  
Net earned insurance  

premiums  ................................  
Other operating income  ..............  

Total operating income  ............  

Net insurance claims43  ................   

Net operating income16 .............  

Loan impairment (charges)/ 

recoveries and other credit  
risk provisions  ........................  

Net operating income  ...............  

Total operating expenses  ............  

(1,566) 

Operating profit/(loss) ..............  

2,723  

Share of profit in associates  

and joint ventures  ...................  

5  

Profit/(loss) before tax ..............  

2,728  

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

Other 
US$m   

(558) 

41  

(93) 

14  

(79) 

(3) 

(11) 

(14) 

19  
16  

– 
1,062  

487  

– 

487  

1  

488  

(848) 

(360) 

1  

(359) 

%     

(5.1)    
174.1     

212 

125 

91 

–

91 

–

–

– 

– 
– 

– 
10 

438 

– 

438 

1 

439 

(242)

197 

– 

197 

% 

2.8 
55.3 

(124) 

– 

– 

124  

124  

– 

– 

– 

– 
– 

– 
(267) 

(267) 

– 

(267) 

– 

(267) 

267  

– 

– 

– 

Total
US$m 

4,195 

2,669 

1,068 

157 

1,225 

(3)

788 

785 

9 
28 

3,674 
1,274 

13,859 

(4,392)

9,467 

(500)

8,967 

(3,946)

5,021 

8 

5,029 

% 

71.0 
41.7 

US$m 

99,381 
399,243 
275,441 

US$m 

US$m 

US$m 

US$m 

US$m 

43,869  
83,497  
166,445  

28,217 
34,743 
62,146 

21,991 
217,146 
26,650 

3,361 
20,353 
19,474 

1,943  
52,508  
726  

(9,004) 

103 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Hong Kong > Profit/(loss) before tax by customer group 

Profit/(loss) before tax (continued) 

Hong Kong 

Personal 
Financial 
Services 

US$m   

 Commercial 
Banking 
US$m 

Global
  Banking &
  Markets
US$m 

2008 

Private
Banking
US$m 

Inter- 
segment 
  elimination50 
US$m 

Other 
US$m   

Net interest income/(expense) .....  

Net fee income ............................  

3,381  

1,441  

1,498 

548 

1,524 

414 

Trading income excluding net 

interest income  .......................  

Net interest income/(expense)  

on trading activities  ................  

Net trading income/(expense)42 ...  

Changes in fair value of long- 
term debt issued and related 
derivatives  ..............................   

Net income/(expense) from  

other financial instruments 
designated at fair value ...........  

Net income/(expense) from 
financial instruments  
designated at fair value ...........  

Gains less losses from  

financial investments ..............  
Dividend income .........................  
Net earned insurance  

premiums  ................................  
Other operating income  ..............  

Total operating income ...............  

Net insurance claims43  ................   

Net operating income16  ...............  

Loan impairment (charges)/ 

recoveries and other credit  
risk provisions  ........................  

Net operating income/(expense) .  

Total operating expenses  ............  

Operating profit/(loss)  ................  

Share of profit in associates  

143    

11    

154  

– 

79 

1 

80 

–

(1,291)   

(10)

(1,291) 

156  
3  

3,047  
132  

7,023  

(1,773) 

5,250  

(134) 

5,116  

(1,691) 

3,425  

(10)

32 
2 

181 
38 

2,369 

(136)

2,233 

(335)

1,898 

(584)

1,314 

483 

244 

727 

–

39 

39 

(109)
17 

17 
101 

2,730 

(11)

2,719 

(284)

2,435 

(1,000)

1,435 

and joint ventures  ...................  

3  

1 

1 

Profit/(loss) before tax ................  

3,428  

1,315 

1,436 

%     

36.9     
32.2     

% 

14.1 
26.2 

% 

15.4 
36.8 

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

(250) 

– 

– 

250  

250  

– 

– 

– 

– 
– 

– 
(368) 

(368) 

– 

– 

(368) 

368  

– 

– 

– 

214 

163 

120 

–

120 

–

–

– 

– 
– 

– 
8 

505 

– 

505 

(13)

492 

(255)

237 

– 

237 

% 

2.6 
50.5 

(669) 

14  

30  

(168) 

(138) 

3 

68  

71  

(388) 
19  

2  
906  

(183) 

(2) 

(185) 

1  

(184) 

(781) 

(965) 

10  

(955) 

%     

(10.3)    
(422.2)    

Total
US$m 

5,698 

2,580 

855 

338 

1,193 

3

(1,194)

(1,191)

(309)
41 

3,247 
817 

12,076 

(1,922)

(765)

9,389 

(3,943)

5,446 

15 

5,461 

% 

58.7 
38.8 

US$m 

100,220 
414,484 
250,517 

(368)  

10,154 

US$m 

US$m 

US$m 

US$m 

US$m 

41,447  
75,419  
145,002  

30,331 
36,428 
54,869 

23,042 
233,187 
30,866 

3,605 
28,800 
19,416 

1,795  
66,192  
364  

(25,542) 

104 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Hong Kong 

Personal 
Financial 
Services 

US$m   

 Commercial 
Banking 
US$m 

Global
  Banking &
  Markets
US$m 

Net interest income/(expense) .....  

Net fee income ............................  

3,342  

1,973  

1,540 

526 

Trading income excluding net 

interest income  .......................  

Net interest income on trading 

activities ..................................  

Net trading income42  ...................  

Changes in fair value of long- 
term debt issued and related 
derivatives  ..............................   

Net income/(expense) from  

other financial instruments 
designated at fair value ...........  

Net income/(expense) from 
financial instruments  
designated at fair value ...........  

Gains less losses from  

financial investments ..............  
Dividend income .........................  
Net earned insurance  

premiums  ................................  
Other operating income  ..............  

Total operating income ...............  

Net insurance claims43  ................   

Net operating income16  ...............  

Loan impairment charges and 

other credit risk provisions .....  

Net operating income  .................  

Total operating expenses  ............  

Operating profit/(loss)  ................  

Share of profit in associates  

188    

5    

193  

– 

63 

–

63 

–

820 

(13)

820  

(13)

– 
2  

2,654  
153  

9,137  

(3,116) 

6,021  

(175) 

5,846  

(1,639) 

4,207  

– 
1 

130 
28 

2,275 

(82)

2,193 

(28)

2,165 

(547)

1,618 

986 

682 

553 

241 

794 

–

7

7 

38 
6 

13 
114 

2,640 

(10)

2,630 

(28)

2,602 

(1,025)

1,577 

and joint ventures  ...................  

5  

1 

1 

Profit/(loss) before tax ................  

4,212  

1,619 

1,578 

%     

17.4     
27.2     

% 

6.7 
24.9 

% 

6.5 
39.0 

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

For footnotes, see page 149.  

2007 

Private
Banking
US$m 

70 

179 

280 

–

280 

–

–

– 

1 
– 

– 
6 

536 

– 

536 

– 

536 

(231)

305 

– 

305 

% 

1.3 
43.1 

Inter- 
segment 
  elimination50 
US$m 

312  

– 

– 

(312) 

(312) 

– 

– 

– 

– 
– 

– 
(337) 

(337) 

– 

(337) 

– 

(337) 

337  

– 

– 

– 

Other 
US$m   

(767) 

2  

186  

38  

224  

2 

(140) 

(138) 

55  
22  

– 
881  

279  

– 

279  

– 

279  

(675) 

(396) 

21  

(375) 

%     

(1.6)    
241.9     

Total
US$m 

5,483 

3,362 

1,270 

(28)

1,242 

2

674

676 

94 
31 

2,797 
845 

14,530 

(3,208)

11,322 

(231)

11,091 

(3,780)

7,311 

28 

7,339 

% 

30.3 
33.4 

US$m 

89,638 
359,386 
234,488 

US$m 

US$m 

US$m 

US$m 

US$m 

38,197  
66,002  
129,159  

25,890 
32,059 
51,562 

19,171 
218,293 
37,364 

4,329 
17,484 
15,649 

2,051  
53,227  
754  

(27,679) 

105 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
     
 
 
 
     
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Rest of Asia-Pacific > 2009 

Rest of Asia-Pacific27  

Profit/(loss) before tax by country within customer groups and global businesses 

Personal
  Financial
Services
US$m 

Commercial 
Banking 
US$m 

Global
  Banking &
  Markets
US$m 

Private 
Banking 

US$m   

Other 
US$m   

Total
US$m 

30 
(219)
(24)
(79)
494 
678 
(184)

88 
129 
(3)
(3)
50 

463 

19 
(155)
(22)
(88)
284 
393 
(109)

94 
104 
(16)
(41)
32 

211 

41 
(70)
(7)
(34)
494 
516 
(22)

81 
101 
(44)
(52)
5 

515 

32 
(41)
60 
– 
616 
558 
58 

53 
77 
(5)
65 
207 

140 
393 
129 
65 
479 
285 
194 

140 
247 
342 
96 
288 

1,064 

2,319 

68 
118 
17 
(1)
622 
558 
64 

96 
83 
(13)
45 
200 

102 
578 
126 
88 
688 
335 
353 

171 
337 
304 
179 
397 

1,235 

2,970 

37 
88 
29 
(3)
397 
351 
46 

90 
112 
(20)
27 
111 

868 

42 
429 
86 
75 
369 
220 
149 

146 
240 
159 
144 
279 

1,969 

– 
1 
– 
(4) 
(7) 
– 
(7)   

– 
98  
– 
– 
2  

90  

– 
2  
– 
1  
(5) 
– 
(5)   

– 
110  
– 
– 
1  

109 

– 
(1) 
– 
– 
– 
– 
– 

– 
90  
– 
– 
– 

89 

(4) 
240  
(11) 
1  
50  
– 
50  

5  
(9) 
25  
2  
(35) 

264  

(13) 
123  
– 
4  
16  
– 
16  

8  
(37) 
38  
(8) 
66  

197 

4  
83  
(4) 
5  
1,101  
1,093  
8  

13  
7  
28  
4  
20  

198 
374 
154 
(17)
1,632 
1,521 
111 

286 
542 
359 
160 
512 

4,200 

176 
666 
121 
4 
1,605 
1,286 
319 

369 
597 
313 
175 
696 

4,722 

124 
529 
104 
43 
2,361 
2,180 
181 

330 
550 
123 
123 
415 

1,261 

4,702 

2009 
Australia ............................................................ 
India  .................................................................. 
Indonesia ........................................................... 
Japan  ................................................................. 
Mainland China  ................................................ 
Associates ..................................................... 
Other mainland China  .................................. 

Malaysia ............................................................ 
Singapore  .......................................................... 
South Korea  ...................................................... 
Taiwan  .............................................................. 
Other  ................................................................. 

2008 
Australia ............................................................ 
India  .................................................................. 
Indonesia ........................................................... 
Japan  ................................................................. 
Mainland China  ................................................ 
Associates ..................................................... 
Other mainland China  .................................. 

Malaysia ............................................................ 
Singapore  .......................................................... 
South Korea  ...................................................... 
Taiwan  .............................................................. 
Other  ................................................................. 

2007 
Australia ............................................................ 
India  .................................................................. 
Indonesia ........................................................... 
Japan  ................................................................. 
Mainland China  ................................................ 
Associates ..................................................... 
Other mainland China  .................................. 

Malaysia ............................................................ 
Singapore  .......................................................... 
South Korea  ...................................................... 
Taiwan  .............................................................. 
Other  ................................................................. 

For footnote see page 149. 

106 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans and advances to customers (net) by country 

Australia ........................................................................................................... 
India  ................................................................................................................. 
Indonesia .......................................................................................................... 
Japan  ................................................................................................................ 
Mainland China  ............................................................................................... 
Malaysia ........................................................................................................... 
Singapore  ......................................................................................................... 
South Korea  ..................................................................................................... 
Taiwan  ............................................................................................................. 
Other  ................................................................................................................ 

Customer accounts by country 

Australia ........................................................................................................... 
India  ................................................................................................................. 
Indonesia .......................................................................................................... 
Japan  ................................................................................................................ 
Mainland China  ............................................................................................... 
Malaysia ........................................................................................................... 
Singapore  ......................................................................................................... 
South Korea  ..................................................................................................... 
Taiwan  ............................................................................................................. 
Other  ................................................................................................................ 

2009
US$m 

12,112 
4,893 
2,721 
2,496 
13,294 
9,132 
14,817 
4,438 
4,280 
11,860 

80,043 

2009
US$m 

12,093 
11,676 
5,014 
4,914 
21,867 
12,809 
33,211 
4,162 
9,891 
18,362 

At 31 December 
2008 
US$m 

9,321  
6,244  
1,904  
5,839  
11,440  
9,404  
13,441  
5,336  
4,329  
13,403  

80,661 

At 31 December 
2008 
US$m 

9,201  
9,767 
2,896 
6,204 
19,171 
11,963 
32,748 
4,383 
9,689 
18,172  

2007
US$m 

11,339 
7,220 
1,642 
4,258 
11,647 
8,856 
11,505 
7,124 
3,658 
12,996 

80,245 

2007
US$m 

11,418 
12,021 
2,574 
4,657 
14,537 
11,701 
28,962 
5,760 
9,426 
18,240 

2009 compared with 2008 

Economic briefing 

Growth in mainland China accelerated throughout 
the course of the year as the government’s fiscal 
stimulus package helped offset weak levels of 
demand within key export markets. Overall GDP 
growth totalled 8.7 per cent in 2009, down from 
9.6 per cent in 2008, although on a quarterly basis 
the annual rate of growth rose to a very high 10.7 per 
cent in the final three months of the year. Industrial 
production also gathered momentum as the year 
progressed, while very strong levels of bank lending 
growth helped fixed asset investment expenditure to 
maintain a rapid pace of expansion throughout 2009. 
Consumer spending remained robust, with retail 
sales rising by 17.5 per cent in the year. The annual 
CPI rate was negative throughout much of 2009, 
largely reflecting the earlier movements in food and 
energy prices, before accelerating to 1.9 per cent in 
December 2009. The renminbi exchange rate was 
little changed against the US dollar throughout the 
course of the year. 

Economic conditions proved difficult in Japan 

during 2009, although some signs of stabilisation did 

107 

133,999 

124,194 

119,296 

emerge following an extremely weak start to the 
year. First quarter GDP fell by 3.2 per cent on a 
quarter-on-quarter basis, before gains of 1.3 per cent, 
zero and 1.1 per cent were recorded in the next three 
quarters, respectively. The unemployment rate rose 
from 4.3 per cent in December 2008 to a record high 
of 5.7 per cent in July 2009, before declining to 
finish the year at 5.1 per cent. The Bank of Japan 
introduced a range of initiatives in January 2009 
with the intention of improving financing conditions 
across the corporate sector, while fiscal stimulus 
packages were also implemented. 

Elsewhere in Asia, most economies experienced 

a further year of uneven growth in 2009. Sharp 
economic contractions proved commonplace across 
the region during the early months of 2009 before 
economic recovery began, often helped by an 
aggressive loosening of both monetary and fiscal 
policy. Such trends were particularly evident in 
Singapore where, following a very weak start to 
2009, a rapid rate of expansion was recorded during 
the second quarter, although GDP growth fell back 
into negative territory during the final months of the 
year. Growth proved much more stable in India, 
with GDP rising by 6.3 per cent in the first three 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Rest of Asia-Pacific > 2009 

Profit before tax 

Rest of Asia-Pacific27  

Net interest income ............................................................................................. 

Net fee income .................................................................................................... 

Net trading income  ............................................................................................. 

Changes in fair value of long-term debt issued and related derivatives  ............ 
Net income/(expense) from other financial instruments designated at  

fair value  ........................................................................................................ 

Net income/(expense) from financial instruments designated at fair value  ...... 
Gains less losses from financial investments  ..................................................... 
Gains arising from dilution of interests in associates  ........................................ 
Dividend income ................................................................................................. 
Net earned insurance premiums  ......................................................................... 
Other operating income  ...................................................................................... 

Total operating income  .................................................................................... 

Net insurance claims incurred and movement in liabilities to policyholders .... 

Net operating income before loan impairment charges and other  

credit risk provisions ................................................................................... 

Loan impairment charges and other credit risk provisions ................................ 

Net operating income  ....................................................................................... 

Total operating expenses  .................................................................................... 

Operating profit ................................................................................................ 

Share of profit in associates and joint ventures .................................................. 

Profit before tax  ................................................................................................ 

Share of HSBC’s profit before tax  .....................................................................   
Cost efficiency ratio  ...........................................................................................   

2009 
US$m 

3,539 

1,557 

1,606 

(1)

111 

110 
(19)
– 
2 
365 
1,238 

8,398 

(395)

8,003 

(896)

7,107 

(4,450)

2,657 

1,543 

4,200 

%   

59.3   
55.6   

2008 
US$m 

3,937 

1,867 

2,042 

1 

(172) 

(171) 
24 
– 
2 
197 
1,055 

8,953 

28 

8,981 

(852) 

8,129 

(4,704) 

3,425 

1,297 

4,722 

%   

50.7   
52.4   

2007 
US$m 

3,049 

1,775 

1,346 

1

110

111 
36 
1,081 
6 
226 
781 

8,411 

(253)

8,158 

(561)

7,597 

(3,991)

3,606 

1,096 

4,702 

% 

19.4 
48.9 

Year-end staff numbers (full-time equivalent) ................................................... 

87,141 

89,706 

80,523 

Balance sheet data41 

Loans and advances to customers (net) .............................................................. 
Loans and advances to banks (net) ..................................................................... 
Trading assets, financial assets designated at fair value, and  

2009
US$m 

80,043 
35,648 

financial investments ...................................................................................... 
Total assets  ......................................................................................................... 
Deposits by banks ............................................................................................... 
Customer accounts .............................................................................................. 

58,941 
          222,139 
8,075 
133,999 

For footnotes, see page 149. 
All commentaries on Rest of Asia-Pacific are on an underlying basis unless stated otherwise. 

At 31 December 
2008 
US$m 

80,661 
28,665 

53,167 
225,573 
12,688 
124,194 

2007
US$m 

80,245 
32,373 

54,541 
208,195 
15,100 
119,296 

quarters of the fiscal year 2009/10 following a 
5.7 per cent expansion in the same period in 
2008/09, helped by an aggressive reduction in 
interest rates and a sharp increase in government 
expenditure. Although growth slowed in 2009 in 
Indonesia, the 4.5 per cent increase in GDP and the 
relative stability of growth left the country as one of 
the region’s better performers. Economic conditions 
proved very weak during the early months of 2009 in 
Malaysia as first quarter GDP fell by 6.2 per cent on 

the same period in 2008, but a strong recovery, 
helped by an improvement in regional trade activity 
and a domestic stimulus package, placed fourth 
quarter GDP some 4.5 per cent above the 
comparable figure from a year earlier. A recovery in 
both exports and domestic demand helped the South 
Korean economy to record a strong recovery from a 
very weak start to 2009, with GDP increasing 
slightly by 0.2 per cent for the full year, following a 
2.2 per cent increase during 2008. Increased public 

108 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
expenditure helped the Philippines economy to 
return to growth following a weak start to 2009, with 
full year growth of 0.9 per cent being recorded, 
down from 3.8 per cent in 2008. Taiwan’s economy 
proved particularly vulnerable to the sharp fall in 
global trade activity during the early months of 
2009, although the year-on-year rate of decline in 
GDP moderated as 2009 progressed, thanks in part 
to a recovery in consumer expenditure around the 

Reconciliation of reported and underlying profit before tax 

middle of the year. A substantial fiscal stimulus 
package in Vietnam contributed to improved growth 
momentum during the first half of 2009, although 
concerns over the deterioration in the trade position 
led to a devaluation of the currency and a tightening 
of monetary policy during the final weeks of the 
year. Full year 2009 GDP growth slowed slightly to 
5.3 per cent from 6.2 per cent in 2008. 

2009 compared with 2008 

2008 
as 
  reported 
  US$m 

2008 
adjust- 
ments10
US$m 

  Currency 
translation11
US$m 

2008 
  at 2009
 exchange 
rates12
  US$m 

2009
adjust- 
ments10
US$m 

  Under-
lying 
change 
US$m   

2009 
as 
  reported 
  US$m 

  Re-
  ported 
 change13
  % 

 Under-
lying 
 change13
  % 

Rest of Asia-Pacific27 

Net interest income .......... 
Net fee income ................. 
Changes in fair value14  .... 
Other income15 ................. 

Net operating income16 .. 

Loan impairment charges 
and other credit risk 
provisions  .................... 

3,937 
1,867 
3 
3,174 

8,981 

(852) 

Net operating income  .... 

8,129 

Operating expenses .......... 

(4,704) 

Operating profit ............. 

3,425 

Income from associates  ... 

1,297 

Profit before tax  ............. 

4,722 

For footnotes, see page 149. 

– 
– 
(3)
– 

(3)

– 

(3)

– 

(3)

– 

(3)

(165)
(80)
– 
(205)

(450)

31 

(419)

208 

(211)

27 

(184)

3,772 
1,787 
– 
2,969 

8,528 

(821)

7,707 

(4,496)

3,211 

1,324 

4,535 

53 
6 
(3)
18 

74 

– 

74 

(31)

43 

– 

43 

(286) 
(236) 
– 
(77) 

3,539 
1,557 
(3) 
2,910 

(10)
(17)
(200)
(8)

(599) 

8,003 

(11)

(75) 

(896) 

(674) 

7,107 

77 

(4,450) 

(597) 

2,657 

219 

1,543 

(378) 

4,200 

(5)

(13)

5 

(22)

19 

(11)

(8)
(13)

(3)

(7)

(9)

(9)

2 

(19)

17 

(8)

Review of business performance 

HSBC’s operations in the Rest of Asia-Pacific 
region reported a pre-tax profit of US$4.2 billion 
compared with US$4.7 billion in 2008, a decline 
of 11 per cent or 8 per cent on an underlying basis. 
The decline in regional performance was primarily 
attributable to the challenging economic conditions 
which resulted in deposit spread compression, lower 
fee income and credit quality deterioration.  

During 2009, HSBC continued to build its 
presence in the region through organic growth, the 
acquisition of Bank Ekonomi, and strategic 
investments. The purchase of Bank Ekonomi nearly 
doubled HSBC’s presence in Indonesia to over 200 
outlets in 27 cities. HSBC became the first foreign 
bank to incorporate locally in Vietnam in January 
2009, creating the opportunity to widen the product 
range and increase distribution channels to 
customers. The integration of IL&FS Investsmart, 
subsequently rebranded to HSBC InvestDirect, has 
strengthened HSBC’s network in India, allowing it 
to offer wealth management products through over 

200 additional outlets. Building the Group’s 
mainland China business and renminbi capabilities 
continued to be a key focus, as demonstrated by the 
opening of onshore renminbi accounts in mainland 
China and the launch of renminbi trade settlement 
in seven ASEAN countries. 19 new HSBC branded 
outlets were opened in mainland China in 2009, as 
well as eight additional rural bank outlets and four 
new Hang Seng Bank branches, consolidating 
HSBC’s position as the leading foreign bank in the 
country. HSBC also launched a new jointly-owned 
life insurance company in mainland China, and 
announced the intention to establish a new cards 
joint venture with Bank of Communications to 
which over 11 million cards in force will be 
transferred. In insurance, HSBC expanded its 
regional coverage and increased its stake in Bao Viet 
in January 2010, allowing it to extend its position in 
the Vietnamese market. 

Net interest income declined by 8 per cent to 

US$3.5 billion, driven by deposit spread 
compression in the low interest rate environment and 
a decline in lending balances. This was partly offset 

109 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Rest of Asia-Pacific > 2009 / 2008 

by asset repricing, particularly in Commercial 
Banking.  

reflected in net insurance claims incurred and 
movement in liabilities to policyholders. 

Average lending balances fell in Global 

Banking and Markets and Commercial Banking as a 
result of lower demand for financing as international 
trade volumes declined, especially in the first half of 
the year. Growth returned in the second half of the 
year as the volume of trade activity improved.  

Customer deposits grew compared with 
2008. Personal Financial Services continued to 
successfully attract deposits and the acquisition 
of Premier customers was strong with the region 
growing customer numbers by 35 per cent to over 
580,000. Payments and cash management was 
adversely affected by the low interest rate 
environment.  

Net fee income was 13 per cent lower than in 

2008, driven by a decline in income from funds 
under management and global custody. Fees from 
funds under management in Singapore, Japan and 
Taiwan declined as a result of weak investor 
sentiment and lower fee margins as customers 
moved away from equity investment products 
though, in the latter part of the year, an improvement 
in equity markets drove a recovery in investment-
related fee income. In India, tightened credit criteria 
resulted in lower fees from the card business. By 
contrast, trade services and cash management 
increased in a number of countries, and the Group 
took various steps to capture cross-border business 
and continued to benefit from its international 
business reach. Significant cross-border referral 
growth was seen in Greater China where numbers 
rose compared with 2008. 

Net trading income declined by 16 per cent, as 
the fall in interest rates reduced net interest income 
from trading activities. Foreign exchange and Rates 
trading income also declined across the region, 
reflecting relatively low market volatility, though 
Credit trading performance was strong, particularly 
in mainland China, Japan and Singapore. In 
mainland China, the decline in Rates income resulted 
from losses on bond positions following an upward 
shift in yields. However, in South Korea, revenue 
increased as opportunities arose from market-making 
and client hedging activities.  

Net income from financial instruments 
designated at fair value of US$110 million was 
recorded compared with a net expense of 
US$171 million in 2008. This was primarily 
attributable to equity market-related gains on unit-
linked insurance products and was largely offset by a 
corresponding increase in liabilities to policyholders 

110 

Net earned insurance premiums increased by 
91 per cent to US$365 million. Sales growth was 
particularly strong in Singapore following the launch 
of new products, including a life insurance product 
designed for high net worth individuals and a single 
premium guaranteed saver product. Growth in 
insurance business resulted in higher net insurance 
claims incurred and movement in liabilities to 
policyholders. 

Deposit spread compression, lower fees and 
a rise in loan impairment charges reduced 
underlying profit before tax by 8 per cent. 

Loan impairment charges and other credit risk 

provisions rose by 9 per cent compared with 2008 as 
credit quality deteriorated in India.  

In Personal Financial Services, loan impairment 

charges rose by 9 per cent to US$649 million, 
primarily due to rising delinquencies in the 
unsecured consumer lending businesses in India and 
Indonesia. In India, a challenging credit environment 
and high delinquency rates contributed to increased 
loan impairment charges in personal loans, consumer 
finance and mortgages. The delinquencies in India 
began to moderate in the second half of 2009 as the 
measures implemented by HSBC in the second half 
of 2008 to mitigate loan losses, including ceasing 
consumer finance loan origination and tightening 
lending criteria on other unsecured lending products, 
began to take effect. As a result, loan impairment 
charges against cards remained broadly in line with 
2008. In Commercial Banking, significant 
deterioration was experienced in India in the first 
half of 2009. The loan impairment charges across the 
region improved in the second half of 2009 with 
credit quality stabilising as a result of support from 
the governments’ various economic stimulus 
initiatives, together with improved liquidity and 
actions taken by customers to adjust in difficult 
times. Notwithstanding the improvement towards the 
end of the year, HSBC continues to closely monitor 
portfolios for signs of weakness.  

Operating expenditure was broadly in line with 

2008. Tight cost control resulted in lower 
administrative costs and marketing expenditure. 
Staff costs fell due to lower performance-related 
costs and a decrease in staff numbers. These were 
broadly offset by expenditure to support the ongoing 
development of infrastructure in the region, 
including branch expansion in mainland China, 
Vietnam and Malaysia and integration and 
development costs related to HSBC InvestDirect and 

 
 
 
 
 
the operations of The Chinese Bank Co., Ltd (‘The 
Chinese Bank’) in Taiwan. 

In an effort to improve operational efficiencies 

and reduce costs, an increased number of 
transactions were completed through direct channels, 
including internet banking, telephone services and 
self-service machines compared with 2008. 

Operating expenses within the Group Service 
and Software Development Centres rose by 9 per 
cent as the number of migrated activities and 
processes increased in accordance with the Group’s 
global resourcing strategy to develop centres of 
excellence. All related costs are recharged to other 
Group entities and the income from these recharges 
is reported within other operating income. 

New outlets, the launch of a new jointly-
owned life insurance company and a 
planned card joint venture with Bank of 
Communications consolidated HSBC’s 
position as the leading foreign bank in 
mainland China. 

Profit from associates and joint ventures in the 
region was 17 per cent higher as a result of the non-
recurrence of Ping An Insurance’s impairment of its 
investment in Fortis in 2008, and an increase in new 
business sales and investment returns which were 
boosted by a recovery in equity markets. Income 
from Bank of Communications remained in line with 
2008.  

2008 compared with 2007 

Economic briefing 

Growth in mainland China was steady during 2008, 
although lower than in previous years. Overall GDP 
growth totalled 9 per cent in 2008, down from 13 per 
cent in 2007, as weakness in key export markets led 
to a slowdown in industrial activity during the final 
months of the year. The tightening of monetary 
conditions in 2007 and early 2008 also contributed to 
the slowdown, although interest rates and reserve 
requirements were both reduced significantly during 
the final months of the year and a significant fiscal 
stimulus package was also announced. Consumer 
spending continued to advance at a strong pace with 
retail spending increasing by 21.6 per cent over the 
course of 2008. After accelerating to an eleven year 
high of 8.7 per cent in February 2008, consumer 
price inflation slowed to 1.2 per cent by the year-
end, largely reflecting the movements in food and 
energy prices. The renminbi appreciated by more 
than 6 per cent against the US dollar during 2008, 
although the exchange rate was little changed during 
the second half of the year. 

111 

Japan’s economy slowed sharply during the 
course of 2008, with industrial activity declining 
rapidly during the final quarter of the year in 
response to much weaker external demand. 
Contractions were registered in both second and 
third quarter GDP data, confirming a technical 
recession, while the unemployment rate rose from 
3.8 per cent in January 2008 to 4.4 per cent by the 
year-end. Inflationary pressures increased during the 
first half before subsiding during the final months of 
2008, while measures of business confidence also 
fell sharply.  

Elsewhere in Asia, most economies followed an 
uneven pattern of growth during 2008. Policymakers 
focused on the rise in inflation during the first half of 
the year, but the sharp slowdown in growth during 
the final months of 2008 came to dominate, with a 
series of monetary and fiscal policy measures being 
introduced across the region to stimulate activity. 
The sustained rise in inflation prompted the Reserve 
Bank of India to tighten policy by raising both 
interest rates and reserve requirements during the 
first half of 2008, before then cutting the cash 
reserve ratio by 350 basis points and the repo rate by 
250 basis points during the final quarter of the year. 
A recession was confirmed in Singapore after GDP 
contracted for three consecutive quarters in 2008, as 
an economic slowdown initially focused on specific 
industries turned more pervasive. After rising to 
a 26-year high of 7.5 per cent in June 2008, the 
annual rate of inflation slowed to 4.3 per cent by 
the year-end. 

Inflation also proved the predominant concern 

in Vietnam during the first half of 2008 as the 
annual rate of consumer price inflation more than 
doubled to 28.3 per cent, prompting the State Bank 
of Vietnam to sanction substantial interest rate 
increases, before these measures were rapidly 
reversed during the final months of the year. Interest 
rate increases were also forthcoming in Indonesia 
between May and October 2008, although with 
growth levels maintaining a relatively robust level 
during much of the year, a tentative easing cycle was 
only initiated during the final weeks of 2008. Bank 
Negara Malaysia proved the exception by refraining 
from interest rate increases during the year, even as 
consumer price inflation accelerated to 8.5 per cent 
in July 2008, before cutting the policy rate to 
3.25 per cent in November. The outlook for the 
South Korean economy was affected by the open 
nature of the economy and the relatively high levels 
of household and corporate sector indebtedness. Full 
year GDP rose by 2.5 per cent in 2008, down from 
5.0 per cent in 2007 and the weakest performance for 
ten years, while fourth quarter GDP fell by 3.4 per 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Rest of Asia-Pacific > 2008 

cent on a year-on-year basis. Rising food prices 
proved particularly problematic for the Philippines 
during the first half of the year as inflation moved 
well above the central bank’s targeted range, 

although the earlier tightening of monetary policy 
was partially reversed at the end of 2008. Growth 
slowed sharply in Taiwan during the course of the 
year, driven by deteriorating conditions overseas. 

Reconciliation of reported and underlying profit before tax 

2008 compared with 2007 

2007 
as 
  reported 
  US$m 

2007 
 adjustments 
 and dilution 
gains10
US$m 

2007 
at 2008
  exchange 
rates17
US$m 

  Currency 
  translation11
US$m 

2008
adjust- 
ments10
US$m 

  Under-
lying 
change 
US$m   

2008 
as 
  reported 
  US$m 

Re-
  ported 
 change13
% 

  Under-
lying 
 change13
% 

Rest of Asia-Pacific27 

Net interest income .......... 
Net fee income ................. 
Changes in fair value14  .... 
Other income15 ................. 

Net operating income16  .... 

Loan impairment charges 
and other credit risk 
provisions  .................... 

3,049 
1,775 
– 
3,334 

8,158 

– 
– 
– 
(1,081)

(1,081)

(561) 

– 

38 
22 
– 
15 

75 

15 

90 

3,087 
1,797 
– 
2,268 

7,152 

(546)

6,606 

Net operating income  ...... 

7,597 

(1,081)

Operating expenses .......... 

(3,991) 

– 

(12)

(4,003)

Operating profit  ............... 

3,606 

(1,081)

Income from associates  ... 

1,096 

– 

Profit before tax  ............... 

4,702 

(1,081)

78 

93 

171 

2,603 

1,189 

3,792 

31 
3 
3 
70 

819 
67 
– 
836 

107 

1,722 

3,937 
1,867 
3 
3,174 

8,981 

29 
5 

(5)

10 

– 

107 

(110)

(3)

– 

(3)

(306) 

(852) 

(52)

1,416 

8,129 

7 

(591) 

(4,704) 

(18)

825 

108 

933 

3,425 

1,297 

4,722 

(5)

18 

– 

27 
4 

37 

24 

(56)

21 

(15)

32 

9 

25 

For footnotes, see page 149.

Review of business performance 

HSBC’s operations in Rest of Asia-Pacific reported 
a pre-tax profit of US$4.7 billion which was in line 
with 2007. HSBC continued to increase its presence 
in key markets, augmenting organic growth with the 
integration of the operations of The Chinese Bank in 
Taiwan and the purchase of IL&FS Investsmart Ltd 
in India, which was completed in September. On an 
underlying basis, excluding the dilution gains on 
Chinese associates of US$1.1 billion recorded in 
2007 and the acquisitions noted above, profit before 
tax increased by 25 per cent, with notable growth in 
South Korea, mainland China, India, and an 
increased contribution from associates in the region. 
Branches were added in mainland China, Indonesia, 
Japan, Malaysia and Bangladesh.  

Net interest income increased by 27 per cent, 

with growth across most major countries and all 
customer groups. Deposit acquisition and related 
asset deployment across the region drove net interest 
income, though this volume growth was partly offset 
by deposit spread compression in the second half of 
the year due to declining interest rates, compounded 
by strong competition to acquire deposits.  

In India, net interest income increased by 44 per 

cent as deposit balances in Personal Financial 
Services and Commercial Banking rose due to 

112 

customer acquisition, notably among small 
businesses following the launch of the HSBC Direct 
for Business product. These deposits were deployed 
in increasing lending, where spreads improved on 
the corporate lending and credit card portfolios and 
mortgage spreads widened following a re-pricing in 
the second half of the year.  

In mainland China, net interest income also rose 

due to deposit growth, as investors increasingly 
preferred deposits over market-led investments as 
market sentiment deteriorated. This facilitated an 
increase in personal lending balances following 
branch network expansion and successful re-pricing 
initiatives on corporate and commercial loans. 

There was strong growth in net interest income 

from Balance Sheet Management within Global 
Banking and Markets, due to lower funding costs 
and steeper yield curves, notably in Singapore, 
mainland China, India and Japan. 

Net fee income rose by 4 per cent, driven by a 
growth in fees from personal credit cards and trade 
and supply chain services. Credit card fees rose, 
particularly in India, driven by increases in 
interchange fees from higher cardholder spending 
and late payment and over-limit fees from higher 
delinquencies. There were lower fees from 
investment products and broking across the region, 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
driven by a decline in equity markets and weakened 
investor sentiment. 

Fee income from credit facilities rose, notably in 

India, Australia and Singapore, reflecting increases 
in the number of customers.  

Net trading income rose by 54 per cent, 
predominantly due to strong Rates and foreign 
exchange trading across the region as volatile market 
conditions continued, encouraging increased 
corporate hedging activity.  

Growth was particularly strong in South Korea, 

mainland China and Australia due to strategic 
positioning of HSBC’s balance sheet to benefit from 
the interest rate cuts and foreign exchange volatility 
in 2008, and increased activity in these local 
markets. In India, foreign exchange and, to a lesser 
extent, Rates revenues rose, driven mainly by 
increased customer activity and high levels of 
market volatility.  

A net expense from financial instruments 

designated at fair value of US$171 million was 
recorded compared with income of US$121 million 
in 2007. Declines in equity markets affected unit-
linked insurance products, particularly in Singapore. 
This was largely offset by a corresponding decrease 
in liabilities to policyholders reflected in net 
insurance claims incurred and movement in 
liabilities to policyholders.  

Net earned insurance premiums decreased by 

17 per cent to US$197 million, mainly in Singapore 
and Malaysia due to lower sales of single premium 
unit-linked products. This was partly offset by an 
increase in the sale of general insurance products.  

Loan impairment charges rose sharply, 

increasing by 56 per cent to US$852 million, 
following a marked deterioration in credit quality 
across the region in the final quarter of the year. 
These charges rose most significantly in India and, 
to a lesser extent, in Australia.  

In India, the rise was attributable to increased 
delinquency across personal lending portfolios, in 

response to which HSBC took action to restrict 
mortgage and personal lending. However, HSBC 
continued to extend credit to selected cards 
customers, which resulted in volume growth and 
also contributed to higher loan impairment charges. 

In Australia, higher delinquencies arose from 
the maturing of the cards portfolio and, to a lesser 
extent, volume growth, in addition to a credit risk 
provision related to an exposure to an Icelandic 
Bank. Partly offsetting this, loan impairment charges 
declined by 41 per cent in Taiwan due to an 
improvement in asset quality. Similarly, in Thailand, 
loan impairment charges were 69 per cent lower due 
to the non-recurrence of charges attributable to the 
down-grading of certain corporate customers. 

Operating expenses increased by 15 per cent to 
US$4.7 billion. Significant investment in the region 
continued, notably in mainland China where 29 new 
outlets were opened and staff numbers increased. 
Related premises and equipment costs rose 
accordingly. Expansion was also pursued in 
Indonesia with the addition of new branches, and in 
Japan with the rollout of seven HSBC Premier 
centres. In India, the rise in operating expenses was 
driven mainly by investment in IT, premises costs 
and an increase in collection activities as default 
rates rose. Business growth contributed to higher 
operating expenses in Australia. Litigation costs in 
the region rose.  

Growth in operating expenses at the Group 
Service and Software Development Centres was 
driven by increased volumes of activity as HSBC 
continued to implement a global resourcing strategy 
to minimise costs throughout the Group. All related 
costs are recharged to other Group entities and the 
income is reported within Other operating income.  

Profit from associates and joint ventures in the 

region increased by 9 per cent, notwithstanding a 
significant impairment recorded in Ping An 
Insurance in respect of its stake in Fortis Bank. 
Growth was strong across HSBC’s other principal 
associates, the Bank of Communications and 
Industrial Bank. 

113 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Rest of Asia-Pacific > Profit before tax by customer groups 

Analysis by customer group and global business  

Profit before tax  

Rest of Asia-Pacific27  

Net interest income .....................  

Net fee income/(expense)  ...........  

Trading income/(expense) 

excluding net interest income   

Net interest income/(expense)  

on trading activities  ................  

Net trading income/(expense)42 ...  

Changes in fair value of long- 
term debt issued and related 
derivatives  ..............................   

Net income/(expense) from  

other financial instruments 
designated at fair value ...........  

Net income/(expense) from 
financial instruments  
designated at fair value ...........  

Gains less losses from  

financial investments ..............  
Dividend income .........................  
Net earned insurance premiums  .  
Other operating income ...............  

Total operating income  ............  

Net insurance claims43  ................  

Net operating income16 .............  

Loan impairment charges and 

other credit risk provisions .....  

Net operating income  ...............  

Share of profit in associates  

and joint ventures  ...................  

Profit before tax  ........................  

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

Total operating expenses  ............  

(1,839) 

Operating profit/(loss) ..............  

(223) 

Total
US$m 

3,539 

1,557 

1,264 

342 

1,606 

(1)

111 

110 

(19)
2 
365 
1,238 

8,398 

(395)

8,003 

(896)

7,107 

(4,450)

2,657 

1,543 

4,200 

% 

59.3 
55.6 

US$m 

80,043 
222,139 
133,999 

2009 

Commercial 
  Banking 
US$m 

Global
  Banking &
  Markets
US$m 

Private
  Banking
US$m 

Inter- 
segment 
 elimination50
US$m   

Other 
US$m   

  Personal 
  Financial 
Services 

US$m   

1,493  

554  

807 

331 

134 

–

134 

–

1 

1 

2 
– 
28 
66 

1,369 

(15)

1,354 

(221)

1,133 

(636)

497 

567 

1,064 

% 

15.0 
47.0 

1,174 

636 

1,013 

202 

1,215 

–

(2)

(2)

(7)
1 
– 
41 

3,058 

– 

3,058 

(23)

3,035 

(1,006)

2,029 

290 

2,319 

% 

32.8 
32.9 

115 

55 

55 

–

55 

–

–

– 

– 
– 
– 
(2)

223 

– 

223 

(2)

221 

(131)

90 

– 

90 

% 

1.3 
58.7 

91  

(19) 

(18) 

– 

(18) 

(1) 

2  

1  

(19) 
1  
– 
1,200  

1,237  

– 

(141) 

– 

– 

141  

141  

– 

– 

– 

– 
– 
– 
(134) 

(134) 

– 

1,237  

(134) 

– 

(134) 

134  

– 

– 

– 

(1) 

1,236  

(972) 

264  

– 

264  

%     

3.7     
78.6     

80    

(1)   

79  

– 

110    

110  

5  
– 
337  
67  

2,645  

(380) 

2,265  

(649) 

1,616  

686  

463  

%     

6.5     
81.2     

US$m 

US$m 

US$m 

US$m 

US$m 

30,433  
40,266  
47,573  

22,595 
31,221 
30,196 

23,989 
138,884 
43,698 

2,834 
11,928 
12,496 

192  
7,160  
36  

(7,320) 

114 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Rest of Asia-Pacific27 

Personal 
Financial 
Services 

US$m   

 Commercial 
Banking 
US$m 

Global
  Banking &
  Markets
US$m 

2008 

Private
Banking
US$m 

Inter- 
segment 
  elimination50
US$m   

Other 
US$m   

934 

356 

122

–

122 

–

–

– 

3 
– 
25 

76 

1,516 

(14)

1,502 

(137)

1,365 

(689)

676 

559 

1,235 

% 

13.3 
45.9 

1,524 

831 

1,233

123

1,356 

–

(4)

(4)

6 
2 
– 

79 

3,794 

– 

3,794 

(73)

3,721 

(1,086)

2,635 

335 

2,970 

% 

31.9 
28.6 

(471) 

– 

– 

471 

471 

– 

– 

– 

– 
– 
– 

(227) 

(227) 

– 

(227) 

– 

(227) 

227 

– 

– 

– 

103 

71 

77

–

77 

–

–

– 

– 
– 
– 

(1)

250 

– 

250 

(1)

249 

(140)

109 

– 

109 

% 

1.2 
56.0 

139 

17 

(54) 

10 

(44) 

1 

4 

5 

– 
– 
– 

1,070 

1,187 

– 

1,187 

(1) 

1,186 

(1,000) 

186 

11 

197 

%     

2.0     
84.2     

Net interest income .....................  

Net fee income ............................  

1,708 

592 

Trading income/(expense) 

excluding net interest income   

Net interest income/(expense)  

on trading activities  ................  

Net trading income/(expense)42 ...  

Changes in fair value of long- 
term debt issued and related 
derivatives  ..............................   

Net income/(expense) from  

other financial instruments 
designated at fair value ...........  

Net income/(expense) from 
financial instruments  
designated at fair value ...........  

Gains less losses from  

financial investments ..............  
Dividend income .........................  
Net earned insurance premiums  .  
Other operating income/ 

(expense)  ................................  

Total operating income ...............  

Net insurance claims43  ................  

Net operating income16  ...............  

Loan impairment charges and 

other credit risk provisions .....  

Net operating income  .................  

65 

(5)   

60 

– 

(172)   

(172) 

15 
– 
172 

58 

2,433 

42 

2,475 

(640) 

1,835 

Total operating expenses  ............  

(2,016) 

Operating profit/(loss)  ................  

(181) 

392 

211 

%     

2.3     
81.5     

Share of profit in associates  

and joint ventures  ...................  

Profit before tax  ..........................  

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

US$m 

US$m 

US$m 

US$m 

US$m 

27,634 
36,310 
42,778 

21,967 
29,030 
25,372 

27,941 
147,714 
42,977 

2,960 
12,440 
12,713 

159 
5,528 
354 

(5,449) 

115 

Total
US$m 

3,937 

1,867 

1,443

599

2,042 

1

(172)

(171)

24 
2 
197 

1,055 

8,953 

28 

8,981 

(852)

8,129 

(4,704)

3,425 

1,297 

4,722 

% 

50.7 
52.4 

US$m 

80,661 
225,573 
124,194 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Rest of Asia-Pacific > Profit before tax by customer group // Middle East 

Profit before tax (continued) 

Rest of Asia-Pacific27 

Personal 
Financial 
Services 

US$m   

 Commercial 
Banking 
US$m 

Global
  Banking &
  Markets
US$m 

2007 

Private
Banking
US$m 

Inter- 
segment 
  elimination50
US$m   

Other 
US$m   

Net interest income .....................  

Net fee income ............................  

1,507 

594 

Trading income/(expense) 

excluding net interest income   

Net interest income/(expense)  

on trading activities  ................  

Net trading income/(expense)42 ...  

Changes in fair value of long- 
term debt issued and related 
derivatives  ..............................   

Net income/(expense) from  

other financial instruments 
designated at fair value ...........  

Net income/(expense) from 
financial instruments  
designated at fair value ...........  

Gains less losses from  

financial investments ..............  

Gains arising from dilution of 

interests in associates  .............  
Dividend income .........................  
Net earned insurance premiums  .  
Other operating income  ..............  

Total operating income ...............  

Net insurance claims43  ................  

Net operating income16  ...............  

Loan impairment charges and 

other credit risk provisions .....  

Net operating income  .................  

42 

(2)   

40 

– 

73 

73 

3 

– 
– 
209 
18 

2,444 

(246) 

2,198 

(486) 

1,712 

Total operating expenses  ............  

(1,713) 

Operating profit  ..........................  

(1) 

516 

515 

%     

2.1     
77.9     

Share of profit in associates  

and joint ventures  ...................  

Profit before tax  ..........................  

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

For footnotes, see page 149. 

750 

265 

86

–

86 

–

4

4 

4 

– 
– 
16 
3 

1,035 

820 

817

(21)

796 

–

(3)

(3)

28 

– 
– 
– 
44 

1,128 

2,720 

(7)

– 

1,121 

2,720 

(72)

1,049 

(532)

517 

351 

868 

% 

3.6 
47.5 

(3)

2,717 

(969)

1,748 

221 

1,969 

% 

8.1 
35.6 

59 

82 

71

–

71 

–

(1)

(1)

– 

– 
– 
– 
1 

212 

– 

212 

– 

212 

(123)

89 

– 

89 

% 

0.4 
58.0 

(437) 

– 

– 

437 

437 

– 

– 

– 

– 

– 
– 
– 
(133) 

(133) 

– 

(133) 

– 

(133) 

133 

– 

– 

– 

135 

14 

(70) 

(14) 

(84) 

1 

37 

38 

1 

1,081 
6 
1 
848 

2,040 

– 

2,040 

– 

2,040 

(787) 

1,253 

8 

1,261 

%     

5.2     
38.6     

US$m 

US$m 

US$m 

US$m 

US$m 

29,313 
36,292 
38,625 

21,397 
27,524 
25,306 

26,476 
130,096 
45,773 

2,913 
9,245 
9,491 

146 
9,487 
101 

(4,449) 

116 

Total
US$m 

3,049 

1,775 

946

400

1,346 

1

110

111 

36 

1,081 
6 
226 
781 

8,411 

(253)

8,158 

(561)

7,597 

(3,991)

3,606 

1,096 

4,702 

% 

19.4 
48.9 

US$m 

80,245 
208,195 
119,296 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
     
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Middle East27 

Profit/(loss) before tax by country within customer groups and global businesses 

Personal
  Financial
Services
US$m 

Commercial 
Banking 
US$m 

Global
  Banking &
  Markets
US$m 

Private 
Banking 

US$m   

Other 
US$m   

Total
US$m 

2009 
Egypt ................................................................. 
United Arab Emirates  ....................................... 
Other  ................................................................. 

Middle East (excluding Saudi Arabia)  ............. 
Saudi Arabia  ..................................................... 

2008 
Egypt ................................................................. 
United Arab Emirates  ....................................... 
Other  ................................................................. 

Middle East (excluding Saudi Arabia)  ............. 
Saudi Arabia  ..................................................... 

2007 
Egypt ................................................................. 
United Arab Emirates  ....................................... 
Other  ................................................................. 

Middle East (excluding Saudi Arabia)  ............. 
Saudi Arabia  ..................................................... 

18 
(177)
13 

(146)
20 

(126)

16 
133 
80 

229 
60 

289 

10 
108 
83 

201 
44 

245 

51 
(136)
45 

(40)
61 

21 

68 
330 
125 

523 
35 

558 

46 
262 
101 

409 
73 

482 

97 
307 
(14)

390 
77 

467 

90 
388 
161 

639 
177 

816 

65 
242 
116 

423 
72 

495 

– 
(2) 
– 

(2) 
8  

6  

– 
4  
– 

4  
– 

4 

– 
3  
– 

3  
– 

3 

58  
5  
(3) 

60  
27  

87  

49  
6  
1  

56  
23  

79 

32  
2  
– 

34  
48  

82 

Loans and advances to customers (net) by country 

Egypt ................................................................................................................ 
United Arab Emirates  ...................................................................................... 
Other  ................................................................................................................ 

Customer accounts by country 

Egypt ................................................................................................................ 
United Arab Emirates  ...................................................................................... 
Other  ................................................................................................................ 

For footnote, see page 149. 

2009
US$m 

2,553 
13,883 
6,408 

22,844 

2009
US$m 

5,743 
17,498 
9,288 

32,529 

At 31 December 
2008 
US$m 

2,473  
17,537  
7,285  

27,295 

At 31 December 
2008 
US$m 

5,363  
19,808  
9,994  

35,165 

224 
(3)
41 

262 
193 

455 

223 
861 
367 

1,451 
295 

1,746 

153 
617 
300 

1,070 
237 

1,307 

2007
US$m 

1,853 
14,103 
5,651 

21,607 

2007
US$m 

4,056 
18,455 
8,426 

30,937 

117 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Middle East > 2009 

Profit before tax 

Middle East27 

Net interest income .......................................................................................... 

Net fee income ................................................................................................. 

Net trading income  .......................................................................................... 

Gains less losses from financial investments  .................................................. 
Dividend income .............................................................................................. 
Other operating income  ................................................................................... 

2009 
US$m 

1,485 

625 

394 

16 
3 
71 

2008 
US$m 

1,556 

691 

402 

8 
2 
9 

2007 
US$m 

1,094 

471 

297 

2 
2 
17 

Total operating income  ................................................................................. 

2,594 

2,668 

1,883 

Net insurance claims incurred and movement in liabilities  

to policyholders  .......................................................................................... 

– 

– 

Net operating income before loan impairment charges and other  

credit risk provisions ................................................................................ 

Loan impairment charges and other credit risk provisions ............................. 

Net operating income  .................................................................................... 

Total operating expenses  ................................................................................. 

Operating profit ............................................................................................. 

Share of profit in associates and joint ventures ............................................... 

Profit before tax  ............................................................................................. 

Share of HSBC’s profit before tax  .................................................................. 
Cost efficiency ratio  ........................................................................................ 

2,594 

(1,334)

1,260 

(1,001)

259 

196 

455 

%   

6.4   
38.6   

2,668 

(279) 

2,389 

(959) 

1,430 

316 

1,746 

%   

18.8   
35.9   

Year-end staff numbers (full-time equivalent) ................................................ 

8,281 

8,453 

Balance sheet data41 

Loans and advances to customers (net) ........................................................... 
Loans and advances to banks (net) .................................................................. 
Trading assets, financial assets designated at fair value, and  

financial investments ................................................................................... 
Total assets  ...................................................................................................... 
Deposits by banks ............................................................................................ 
Customer accounts ........................................................................................... 

For footnotes, see page 149. 
All commentaries on Middle East are on an underlying basis unless stated otherwise. 

2009
US$m 

22,844 
8,420 

10,230 
48,107 
1,491 
32,529 

At 31 December 
2008 
US$m 

27,295 
7,476 

8,056 
50,952 
1,001 
35,165 

– 

1,883 

(55)

1,828 

(773)

1,055 

252 

1,307 

% 

5.4 
41.1 

8,050 

2007
US$m 

21,607 
7,488 

9,840 
45,669 
2,460 
30,937 

2009 compared with 2008 

Economic briefing 

Although the majority of economies in the Middle 
East were spared the most severe effects of the 
global recession, 2009 marked a dramatic downturn 
as growth slowed markedly, bringing a sharp end to 
a five-year run of strong expansion.  

In part, the region proved vulnerable to 

weakened external demand, particularly economies 
such as Egypt and the UAE that are significant 
service and merchandise exporters to the West and 
are exposed to global trade patterns. A sharp drop 
in hydrocarbon prices in late 2008 and early 2009 

adversely affected sentiment and caused some oil-
exporters to reassess spending plans as their revenue 
streams weakened.  

In addition, the liquidity environment tightened 
considerably during the course of the year. This led 
to a rapid slowdown in credit creation, weighing 
heavily on private consumption and investment 
spending and contributing to marked downward 
pressure on asset prices. Access to international 
funding was also impaired as global capital flows 
slowed, further impeding local investment spending.  

The recovery of the region may lag that of some 

other emerging markets. However, in contrast to 

118 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1998 (the last occasion on which growth trends 
sharply reversed) policymakers in Saudi Arabia and 
elsewhere were able to draw on reserves built up 
during years of high oil earnings to maintain 
spending, rather than boosting borrowing. With the 
recovery in oil prices from mid-2009 onward, the 
reserves allowed the region to weather the difficult 

Reconciliation of reported and underlying profit before tax 

economic environment without experiencing 
pressure on external balances or a downturn in the 
dollar value of local currencies. Inflation also fell 
across the region as growth slowed and import prices 
fell, and policymakers were able to track the 
exceptionally low level of interest rates in the US.  

2009 compared with 2008 

2008 
as 
  reported 
  US$m 

2008 
acquisitions 
and 
  disposals10
US$m 

2008 
  at 2009
 exchange 
rates12
  US$m 

2009
acquisitions 
and 
  disposals10
US$m 

  Currency 
translation11
US$m 

  Under-
lying 
change 
US$m   

2009 
as 
  reported 
  US$m 

  Re-
  ported 
 change13
  % 

 Under-
lying 
 change13
  % 

Middle East27 

Net interest income .......... 
Net fee income ................. 
Other income15 ................. 

Net operating income16 .. 

Loan impairment charges 
and other credit risk 
provisions  .................... 

1,556 
691 
421 

2,668 

(279) 

Net operating income  .... 

2,389 

Operating expenses .......... 

(959) 

Operating profit ............. 

1,430 

Income from associates  ... 

316 

Profit before tax  ............. 

1,746 

For footnotes, see page 149. 

– 
– 
– 

– 

– 

– 

– 

– 

– 

– 

(7)
(4)
(7)

(18)

(1)

(19)

11 

(8)

1 

(7)

1,549 
687 
414 

2,650 

(280)

2,370 

(948)

1,422 

317 

1,739 

– 
– 
– 

– 

– 

– 

– 

– 

– 

– 

(64) 
(62) 
70 

(56) 

1,485 
625 
484 

2,594 

(5)
(10)
15 

(3)

(4)
(9)
17 

(2)

(1,054) 

(1,334) 

(378)

(376)

(1,110) 

1,260 

(53) 

(1,001) 

(1,163) 

(121) 

(1,284) 

259 

196 

455 

(47)

(4)

(82)

(38)

(74)

(47)

(6)

(82)

(38)

(74)

Review of business performance 

HSBC’s operations in the Middle East reported a 
pre-tax profit of US$0.5 billion compared with 
US$1.7 billion in 2008, a decrease of 74 per cent on 
both reported and underlying bases. The decline in 
profitability was largely due to the impact of the 
global recession, which brought a sharp decline in 
oil prices and a considerable reduction in capital 
inflows in the second half of 2008, triggering a 
regional economic downturn which continued 
throughout 2009. The UAE was significantly 
affected by declines in construction and global trade, 
losses incurred by regional investors, and tight 
liquidity and lower real-estate prices, which together 
resulted in higher loan impairment charges as 
the crisis affected both personal and corporate 
customers. However, despite the severe deterioration 
in credit conditions, the region remained profitable 
due to Global Banking and Markets. In Personal 
Financial Services, HSBC continued to focus on 
Premier and affluent mass market customers, 
growing its Premier customer base by 32 per cent 
compared with 2008. HSBC further expanded its 
presence in Egypt, opening 15 new branches in 
2009.  

Net interest income declined by 4 per cent, 
driven by lower deposit and lending balances and 
deposit spread compression across all customer 
groups. 

Commercial Banking lending balances fell as 
trade levels declined. In Personal Financial Services, 
average mortgages and credit card balances were 
higher than in 2008, reflecting the deferred 
drawdown of facilities approved in 2008. Unsecured 
personal lending balances declined during the year 
due to tighter origination criteria and a move towards 
relationship lending. The shift in the composition of 
personal lending portfolios, from unsecured to 
secured lending, resulted in narrower asset spreads. 

Customer deposit balances fell, mainly due to an 
outflow of funds from corporate customers reflecting 
tighter liquidity in the local markets. In Personal 
Financial Services, liability balances rose due to the 
combination of attractive rates offered and ongoing 
marketing campaigns, although the higher rates 
resulted in narrower deposit spreads. 

Net fee income fell by 9 per cent, due to a 
decline in custody, insurance and unit trust income 
as investor sentiment weakened in the difficult 

119 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Middle East > 2009 / 2008 

market conditions, and trade finance fees declined as 
regional trade deteriorated. Cards income also fell 
due to lower drawdowns and originations as 
underwriting criteria were tightened.  

Loan impairment charges and other credit 
provisions increased by US$1.1 billion as 
real estate and construction were hard hit in 
the UAE. 

Trading income was broadly in line with 2008 

as weaker foreign exchange and Rates trading 
revenue were offset by higher revenue from Credit 
trading on favourable positioning of the trading 
portfolio in expectation of spreads narrowing from 
their peak in the third quarter of 2008. 

Other operating income rose by US$62 million, 

driven by gains arising from the buy-back and 
extinguishment of HSBC’s own debt issued locally. 

Loan impairment charges and other credit risk 
provisions rose significantly from US$0.3 billion to 
US$1.3 billion, reflecting substantially higher 
charges in the UAE where the deterioration in credit 
quality was particularly significant. The UAE’s real 
estate and construction industries were adversely 
affected by the global economic crisis, resulting in 
several large infrastructure projects being postponed 
or cancelled, and triggering higher levels of 

unemployment. This resulted in increased 
delinquencies, notably in credit cards and personal 
loans, which were exacerbated by large numbers of 
expatriate workers departing the region leaving debts 
unpaid. Management has taken steps to mitigate 
losses, including reducing credit lines, tightening 
origination criteria and strengthening collections 
activities. 

Commercial and corporate banking loan 
impairment charges rose sharply, primarily due to 
a few individually significant impairment charges 
recorded on exposures to large corporates.  

Operating expenditure increased by 6 per 

cent. Staff costs remained broadly flat as higher 
expenditure in Global Banking and Markets was 
offset by lower staff costs in Personal Financial 
Services and Commercial Banking as headcount 
declined. Non-staff costs rose as new head office 
buildings in the UAE and Qatar caused higher rental 
costs, and IT investment increased from systems 
upgrades and rollouts. 

Profit from associates and joint ventures in the 

region fell by 38 per cent as the Group’s share of 
income from The Saudi British Bank declined as a 
result of higher loan impairment charges. HSBC’s 
share of income from HSBC Saudi Arabia Ltd 
declined as a result of a slowdown in IPOs and a 
decline in assets under management. 

Reconciliation of reported and underlying profit before tax 

2008 compared with 2007 

2007 
acquisitions, 
disposals 
  & dilution 
gains10
US$m 

2007 
as 
  reported 
  US$m 

2007 
at 2008
  exchange 
rates17
US$m 

2008
 acquisitions 
and 
disposals10
US$m 

  Currency 
  translation11
US$m 

  Under-
lying 
change 
US$m   

2008 
as 
  reported 
  US$m 

Re-
  ported 
 change13
% 

  Under-
lying 
 change13
% 

457 
218 
100 

775 

1,556 
691 
421 

2,668 

42 
47 
32 

42 

42 
46 
31 

41 

(223) 

(279) 

(407)

(398)

552 

2,389 

31 

(181) 

(959) 

(24)

371 

64 

435 

1,430 

316 

1,746 

36 

25 

34 

30 

(23)

35 

25 

33 

Middle East27 

Net interest income .......... 
Net fee income ................. 
Other income15 ................. 

Net operating income16  .... 

Loan impairment charges 
and other credit risk 
provisions  .................... 

1,094 
471 
318 

1,883 

(55) 

Net operating income  ...... 

1,828 

Operating expenses .......... 

(773) 

Operating profit  ............... 

1,055 

Income from associates  ... 

252 

Profit before tax  ............... 

1,307 

For footnotes, see page 149.

– 
– 
– 

– 

– 

– 

– 

– 

– 

– 

5 
2 
3 

10 

(1)

9 

(5)

4 

– 

4 

1,099 
473 
321 

1,893 

(56)

1,837 

(778)

1,059 

252 

1,311 

– 
– 
– 

– 

– 

– 

– 

– 

– 

– 

120 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2008 compared with 2007 

Economic briefing 

The economies of the Middle East performed 
strongly for much of 2008, although inflationary 
concerns were a feature for much of the year, driven 
by the surge in oil prices to record levels and private 
and public investment expenditure. High oil 
revenues continued to boost fiscal and current 
account surpluses throughout the region during 
2008, although the impact of the decline in oil prices 
during the final months of the year, together with the 
OPEC-mandated production cuts, are expected to 
lead to slower growth in 2009. 

Review of business performance 

HSBC’s operations in the Middle East performed 
strongly, reporting a pre-tax profit of US$1.7 billion, 
an increase of 33 per cent on an underlying basis. 
Record oil prices which peaked in July 2008 boosted 
domestic spending on infrastructure and real estate 
in the first half of 2008. The resulting increase in 
demand for credit was reflected by growth in both 
volumes and the average loan size. HSBC also 
successfully launched new banking products across 
the region, in addition to growing the Premier 
customer base. Business volume growth and wider 
asset spreads drove higher net interest income, and 
fee income rose as volumes of cards and trade 
products grew. 

As global financial conditions began to worsen 

in the second half of 2008, liquidity in the region 
declined, which combined with deteriorating 
consumer confidence, adversely impacted real-estate 
prices. This triggered an increase in construction-
related unemployment as large developments were 
cancelled or suspended resulting in an increase in 
loan impairment charges. 

Net interest income increased by 42 per cent 

driven by balance sheet growth in the region. 

In Personal Financial Services, the strong 
lending growth was driven by increased balances in 
unsecured lending as both cards in circulation and 
cardholder spending drove higher card balances. 
Similarly new personal loan products were launched. 
Mortgage balances rose in the UAE, driven by 
increased customer demand. The increase in 
Commercial Banking lending balances reflected a 
strong rise in corporate lending aligned to trade and 
infrastructure investments. Asset spreads benefited 

from a decline in local base rates following US 
dollar interest rate cuts, which resulted in a lower 
cost of funds. 

Growth in personal customer deposits was 
driven by a significant increase in the number of  
e-saver and Premier accounts. Deposit spreads 
narrowed due to declining market interest rates in the 
region. 

There was strong growth in net interest income 

from Balance Sheet Management, due to early 
positioning in anticipation of lower market interest 
rates. 

Net fee income rose by 46 per cent driven by 

higher fees in Global Banking and Markets as 
increased interest from foreign investors and asset 
growth drove securities services income. Credit card 
fees rose, driven by increases in interchange fees 
from higher cardholder spending, and late payment 
and over-limit fees from higher delinquencies. Fee 
income from credit facilities rose reflecting increases 
in the numbers of customers. Trade and supply chain 
services contributed strongly to fee income primarily 
in the construction and infrastructure industries.   

Trading income rose by 34 per cent resulting 
from market uncertainty regarding possible currency 
revaluations which drove volatility and together with 
robust client demand, led to higher foreign exchange 
income.  

Loan impairment charges rose significantly, 
albeit from a low base, to US$279 million as a result 
of increased delinquency rates on higher personal 
unsecured lending in the UAE. A deterioration in 
credit conditions also led to increased charges in 
Commercial Banking.  

Operating expenses were 23 per cent higher, 
reflecting substantially increased levels of operating 
volumes, related headcount growth and wage 
inflation driven by competitive labour market 
conditions. Non-staff costs rose as a result of higher 
premises costs, and increased marketing expenditure 
in line with new product launches.  

Profit from associates and joint ventures rose by 
25 per cent as the Group’s share of income from the 
Saudi British Bank increased as a result of higher fee 
income from cards, account management and trade-
related businesses. These were partly offset by 
higher operating expenditure resulting from branch 
expansion, increased investment in technology and 
higher performance-related pay. 

121 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Middle East > Profit/(loss) before tax by customer group 

Analysis by customer group and global business  

Profit/(loss) before tax  

Middle East27 

  Personal 
  Financial 
Services 

US$m   

Commercial 
  Banking 
US$m 

Global
  Banking &
  Markets
US$m 

Private
  Banking
US$m 

Inter- 
segment 
elimination50
US$m   

Other 
US$m   

2009 

Net interest income .....................  

Net fee income ............................  

644  

203  

Trading income excluding net 

interest income  .......................  

55    

Net interest income on trading 

activities ..................................  

Net trading income42....................  

Gains less losses from  

financial investments ..............  
Dividend income .........................  
Other operating income/ 

(expense)  ................................  

Total operating income  ............  

Net insurance claims43  ................  

Net operating income16 .............  

Loan impairment charges and 

other credit risk provisions .....  

Net operating income  ...............  

Total operating expenses  ............  

Operating profit/(loss) ..............  

Share of profit in associates  

and joint ventures  ...................  

Profit/(loss) before tax ..............  

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

Total
US$m 

1,485 

625 

369 

25 

394 

16 
3 

71 

2,594 

– 

2,594 

(1,334)

1,260 

(1,001)

259 

196 

455 

% 

6.4 
38.6 

US$m 

22,844 
48,107 
32,529 

464 

219 

75 

–

75 

(2)
– 

39 

795 

– 

795 

(573)

222 

(269)

(47)

68 

21 

% 

0.3 
33.8 

330 

198 

235 

20 

255 

1 
3 

35 

822 

– 

822 

(173)

649 

(255)

394 

73 

467 

% 

6.6 
31.0 

1 

3 

1 

–

1 

– 
– 

(1)

4 

– 

4 

– 

4 

(6)

(2)

8 

6 

% 

0.1 
150.0 

– 

– 

– 

– 

– 

– 
– 

(76) 

(76) 

– 

(76) 

– 

(76) 

76  

– 

– 

– 

46  

2  

3  

5  

8  

5  
– 

39  

100  

– 

100  

– 

100  

(39) 

61  

26  

87  

%     

1.2     
39.0     

– 

55  

12  
– 

35  

949  

– 

949  

(588) 

361  

(508) 

(147) 

21  

(126) 

%     

(1.8)    
53.5     

US$m 

US$m 

US$m 

US$m 

US$m 

5,979  
6,810  
15,074  

10,281 
11,861 
10,122 

6,554 
28,189 
5,752 

28 
96 
1,172 

2  
4,952  
409  

(3,801) 

122 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Middle East27 

Net interest income .....................  

Net fee income ............................  

Trading income excluding net 

interest income  .......................  

Net interest income/(expense)  

on trading activities  ................  

Net trading income42  ...................  

Gains less losses from  

financial investments ..............  
Dividend income .........................  
Other operating income ...............  

Total operating income ...............  

Net insurance claims43  ................  

Net operating income16  ...............  

Loan impairment (charges)/ 

recoveries and other credit  
risk provisions  ........................  

Net operating income  .................  

Total operating expenses  ............  

Operating profit  ..........................  

Share of profit in associates  

and joint ventures  ...................  

Profit before tax  ..........................  

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

Personal 
Financial 
Services 

US$m   

 Commercial 
Banking 
US$m 

Global
  Banking &
  Markets
US$m 

2008 

Private
Banking
US$m 

Inter- 
segment 
  elimination50
US$m   

Other 
US$m   

652 

227 

47 

– 

47 

14 
– 
21 

961 

– 

961 

(223) 

738 

(511) 

227 

62 

289 

%     

3.1     
53.2     

510 

241 

65

–

65 

– 
– 
8 

824 

– 

824 

(45)

779 

(264)

515 

43 

558 

% 

6.0 
32.0 

362 

217 

244

20

264 

(6)
2 
11 

850 

– 

850 

(12)

838 

(212)

626 

190 

816 

% 

8.9 
24.9 

3 

6 

–

–

– 

– 
– 
3 

12 

– 

12 

– 

12 

(8)

4 

– 

4 

% 

– 
66.7 

(17) 

– 

– 

17 

17 

– 
– 
(60) 

(60) 

– 

(60) 

– 

(60) 

60 

– 

– 

– 

46 

– 

24 

(15) 

9 

– 
– 
26 

81 

– 

81 

1 

82 

(24) 

58 

21 

79 

%     

0.8     
29.6     

US$m 

US$m 

US$m 

US$m 

US$m 

7,226 
8,168 
13,753 

13,221 
14,672 
10,978 

6,649 
27,975 
7,628 

29 
46 
1,762 

170 
5,754 
1,044 

(5,663) 

Total
US$m 

1,556 

691 

380

22

402 

8 
2 
9 

2,668 

– 

2,668 

(279)

2,389 

(959)

1,430 

316 

1,746 

% 

18.8 
35.9 

US$m 

27,295 
50,952 
35,165 

123 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
     
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Middle East > Profit/(loss) before tax by customer group // North America > 2009 

Profit/(loss) before tax (continued) 

Personal 
Financial 
Services 

US$m   

 Commercial 
Banking 
US$m 

Global
  Banking &
  Markets
US$m 

2007 

Private
Banking
US$m 

Inter- 
segment 
  elimination50
US$m   

Other 
US$m   

458 

172 

30 

– 

30 

2 
– 
22 

684 

– 

684 

(66) 

618 

(418) 

200 

45 

245 

%     

1.0     
61.1     

381 

164 

43

–

43 

– 
– 
12 

600 

– 

600 

11 

611 

(207)

404 

78 

482 

% 

2.0 
34.5 

260 

132 

183

(1)

182 

– 
2 
9 

585 

– 

585 

– 

585 

(171)

414 

81 

495 

% 

2.1 
29.2 

1 

3 

–

–

– 

– 
– 
1 

5 

– 

5 

– 

5 

(2)

3 

– 

3 

% 

– 
40.0 

(24) 

– 

– 

24 

24 

– 
– 
(28) 

(28) 

– 

(28) 

– 

(28) 

28 

– 

– 

– 

18 

– 

– 

18 

18 

– 
– 
1 

37 

– 

37 

– 

37 

(3) 

34 

48 

82 

%     

0.3     
8.1     

US$m 

US$m 

US$m 

US$m 

US$m 

5,173 
6,045 
11,078 

10,762 
12,219 
9,585 

5,630 
26,548 
8,347 

42 
49 
1,625 

– 
4,390 
302 

(3,582) 

Total
US$m 

1,094 

471 

256

41

297 

2 
2 
17 

1,883 

– 

1,883 

(55)

1,828 

(773)

1,055 

252 

1,307 

% 

5.4 
41.1 

US$m 

21,607 
45,669 
30,937 

Middle East27 

Net interest income .....................  

Net fee income ............................  

Trading income/(expense) 

excluding net interest income   

Net interest income/(expense)  

on trading activities  ................  

Net trading income/(expense)42 ...  
Gains less losses from  

financial investments ..............  
Dividend income .........................  
Other operating income  ..............  

Total operating income ...............  

Net insurance claims43  ................  

Net operating income16  ...............  

Loan impairment charges and 

other credit risk provisions .....  

Net operating income  .................  

Total operating expenses  ............  

Operating profit  ..........................  

Share of profit in associates  

and joint ventures  ...................  

Profit before tax  ..........................  

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

For footnotes, see page 149. 

124 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
     
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
North America 

Profit/(loss) before tax by country within customer groups and global businesses 

Personal
  Financial
Services
US$m 

Commercial 
Banking 
US$m 

Global
  Banking &
  Markets
US$m 

Private 
Banking 

US$m   

Other 
US$m   

Total
US$m 

2009 
US  ..................................................................... 
Canada  .............................................................. 
Bermuda ............................................................ 
Other  ................................................................. 

2008 
US52 ................................................................... 
Canada  .............................................................. 
Bermuda ............................................................ 
Other  ................................................................. 

2007 
US ...................................................................... 
Canada  .............................................................. 
Bermuda ............................................................ 
Other  ................................................................. 

(5,292)
17 
49 
– 

(5,226)

(17,364)
106 
31 
(1)

(17,228)

(1,824)
265 
13 
– 

(1,546)

158 
347 
37 
1 

543 

226 
380 
51 
1 

658 

377 
466 
77 
– 

920 

505 
159 
47 
1 

712 

(2,899)
252 
72 
– 

(2,575)

(1,243)
239 
39 
– 

(965)

(49) 
– 
(2) 
1  

(50) 

67  
5  
11  
– 

83  

156  
8  
10  
– 

174  

(3,626) 
(100) 
10  
(1) 

(3,717) 

3,427  
96  
9  
2  

3,534  

1,468  
5  
34  
1  

1,508  

For footnote, see page 149. 

Loans and advances to customers (net) by country 

US  .................................................................................................................... 
Canada  ............................................................................................................. 
Bermuda ........................................................................................................... 

Customer accounts by country 

US  .................................................................................................................... 
Canada  ............................................................................................................. 
Bermuda ........................................................................................................... 

2009
US$m 

156,638 
47,158 
3,057 

206,853 

2009
US$m 

99,371 
41,565 
8,221 

149,157 

At 31 December 
2008 
US$m 

208,834  
44,866  
2,514  

256,214  

At 31 December 
2008 
US$m 

101,963 
33,905 
7,664 

143,532 

(8,304)
423 
141 
2 

(7,738)

(16,543)
839 
174 
2 

(15,528)

(1,066)
983 
173 
1 

91 

2007
US$m 

233,706 
53,891 
2,263 

289,860 

2007
US$m 

100,034 
37,061 
8,078 

145,173 

2009 compared with 2008 

Economic briefing 

Economic conditions remained extremely difficult in 
the US during the early months of 2009 before some 
signs of recovery appeared as the year progressed, 
limiting the decline in full year GDP to 2.4 per cent 
after a 0.4 per cent increase during 2008. Housing 
sales and residential construction activity showed 
some improvement from very depressed levels and 
this, along with the introduction of tax incentives, 

drove a reduction in the rate of decline of house 
prices in some states as the year progressed. Labour 
market conditions weakened throughout the year as 
the unemployment rate rose to a 26-year high of 
10.1 per cent in October 2009, contributing to 
concerns around the trend of delinquencies on both 
secured and unsecured debt within the household 
sector. The annual CPI rate remained negative 
during the second and third quarters of the year 
before rising to 2.7 per cent by December 2009, 
although this trend was largely reflective of the 

125 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > North America > 2009 

Profit/(loss) before tax 

North America 

Net interest income .......................................................................................... 

Net fee income ................................................................................................. 

Net trading income/(expense)  ......................................................................... 

Changes in fair value of long-term debt issued and related derivatives  ......... 
Net income from other financial instruments designated at fair value  ........... 

Net income/(expense) from financial instruments designated at fair value  ... 
Gains less losses from financial investments  .................................................. 
Dividend income .............................................................................................. 
Net earned insurance premiums  ...................................................................... 
Other operating income  ................................................................................... 

2009 
US$m 

13,670 

4,817 

331 

(3,497)
1 

(3,496)
296 
53 
309 
566 

2008 
US$m 

15,218 

5,227 

(3,135) 

3,736 
1 

3,737 
(120) 
77 
390 
23 

2007 
US$m 

14,847 

5,810 

(542)

1,750
–

1,750 
245 
105 
449 
360 

Total operating income  ................................................................................. 

16,546 

21,417 

23,024 

Net insurance claims incurred and movement in liabilities  

to policyholders ............................................................................................ 

(241)

(238) 

(241)

Net operating income before loan impairment charges and other  

credit risk provisions ................................................................................. 

Loan impairment charges and other credit risk provisions ............................. 

Net operating income  .................................................................................... 

Operating expenses (excluding goodwill impairment)  ................................... 
Goodwill impairment ....................................................................................... 

Operating profit/(loss).................................................................................... 

Share of profit in associates and joint ventures ............................................... 

Profit/(loss) before tax ................................................................................... 

Share of HSBC’s profit before tax  .................................................................. 
Cost efficiency ratio  ........................................................................................ 

Year-end staff numbers (full-time equivalent) ................................................ 

Balance sheet data41 

Loans and advances to customers (net) ........................................................... 
Loans and advances to banks (net) .................................................................. 
Trading assets, financial assets designated at fair value, and  

financial investments49  ................................................................................ 
Total assets  ...................................................................................................... 
Deposits by banks ............................................................................................ 
Customer accounts ........................................................................................... 

16,305 

(15,664)

641 

(8,391)
– 

(7,750)

12 

(7,738)

%   

(109.3)  
51.5   

35,458 

2009 
US$m 

206,853 
15,386 

123,288 
475,014 
13,970 
149,157 

21,179 

(16,795) 

4,384 

(9,359) 
(10,564) 

(15,539) 

11 

(15,528) 

%   

(166.8)  
94.1   

44,725 

At 31 December 
2008 
US$m 

256,214 
11,458 

119,634 
596,302 
18,181 
143,532 

22,783 

(12,156)

10,627 

(10,556)
– 

71 

20 

91 

% 

0.4 
46.3 

52,722 

2007 
US$m 

289,860 
16,566 

133,998 
574,318 
16,618 
145,173 

For footnotes, see page 149. 
All commentaries on North America are on an underlying basis unless stated otherwise. 

earlier volatility of energy prices. Measures of 
consumer confidence improved during the year, but 
remained consistent with a weak overall level of 
household expenditure. The Standard & Poor’s 
S&P 500 stock market index recovered from a weak 
start to 2009 to eventually record a gain of 23 per 
cent in the year. Having already lowered the Fed 
funds target rate to within a narrow range of between 
zero and 25 basis points, the Federal Reserve 

maintained their efforts to improve the availability of 
credit across the economy by purchasing a range of 
financial instruments, while a substantial fiscal 
stimulus package provided additional support to 
economic activity from the middle of the year. 

Canadian GDP fell by 3.2 per cent during the 

first eleven months of 2009 compared with the 
equivalent period of 2008, led by a sharp contraction 

126 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
of output within the manufacturing sector. Labour 
market conditions deteriorated as the unemployment 
rate rose from a level of 6.8 per cent in December 
2008 to an eleven year high of 8.7 per cent in August 
2009, before then declining slightly in the final 
months of the year. In common with many other 
economies, the headline CPI rate turned negative 
around the middle of 2009, largely reflecting the 
trend of energy prices, and the core rate of inflation 

displayed a more pronounced downward trend as 
2009 progressed. Responding to this deteriorating 
economic outlook, the Bank of Canada cut its 
overnight interest rate from 1.5 per cent in December 
2008 to 0.25 per cent in April 2009, and provided a 
conditional commitment to maintain this level of 
interest rates until the end of the second quarter of 
2010. 

Reconciliation of reported and underlying profit/(loss) before tax 

2008 
as 
  reported 
  US$m 

15,218 
5,227 
3,444 

2008 
adjust- 
ments10
US$m 

– 
– 
(3,444)

North America 

Net interest income .......... 
Net fee income ................. 
Changes in fair value14 ..... 
Other income/  

2009 compared with 2008 

2008 
  at 2009
 exchange 
rates12
  US$m 

  Currency 
translation11
US$m 

2009
adjust- 
ments10
US$m 

  Under-
lying 
change 
US$m   

2009 
as 
  reported 
  US$m 

  Re-
  ported 
 change13
  % 

 Under-
lying 
 change13
  % 

(79)
(33)
– 

15,139 
5,194 
– 

– 
– 
(3,688)

(1,469) 
(377) 
– 

13,670 
4,817 
(3,688) 

(10)
(8)
(207)

156 

(23)

(10)
(7)

155 

13 

(expense)15 ................... 

(2,710) 

– 

(4)

(2,714)

– 

4,220 

1,506 

Net operating income16 .. 

21,179 

(3,444)

(116)

17,619 

(3,688)

2,374 

16,305 

Loan impairment charges 
and other credit risk 
provisions  .................... 

(16,795) 

– 

(8)

(16,803)

– 

1,139 

(15,664) 

7 

7 

Net operating income  .... 

4,384 

(3,444)

(124)

816 

(3,688)

3,513 

641 

(85)

431 

Operating expenses 

(excluding goodwill 
impairment)  ................. 
Goodwill impairment ....... 

(9,359) 
(10,564) 

– 
– 

58 
– 

(9,301)
(10,564)

– 
– 

910 
10,564 

(8,391) 
– 

10 
100 

Operating loss  ................ 

(15,539) 

(3,444)

(66)

(19,049)

(3,688)

14,987 

(7,750) 

Income from associates  ... 

11 

– 

(1)

10 

– 

2 

12 

Loss before tax  ............... 

(15,528) 

(3,444)

(67)

(19,039)

(3,688)

14,989 

(7,738) 

50 

9 

50 

10 
100 

79 

20 

79 

For footnotes, see page 149. 

Review of business performance 

In North America, HSBC reported a loss before tax 
of US$7.7 billion in 2009 compared with a loss of 
US$15.5 billion in 2008. On an underlying basis, 
excluding US$3.7 billion of fair value movements on 
HSBC’s own debt, and also excluding an impairment 
charge of US$10.6 billion in 2008 to fully write-off 
goodwill in respect of North America Personal 
Financial Services, the pre-tax loss fell by 52 per 
cent to US$4.1 billion. This improved performance 
was largely due to a marked reduction in write-
downs and losses in Global Banking and Markets, 
lower loan impairment charges in Personal Financial 
Services and lower operating expenses following the 
closure of the Consumer Lending branch network at 
the beginning of 2009, partly offset by higher loan 
impairment charges and other credit risk provisions 
in the corporate and commercial, and Private 
Banking, books.  

Net interest income in 2009 declined by 10 per 
cent, mainly reflecting reduced asset balances in the 
legacy consumer finance portfolios, increases in 
average delinquencies and modified loans (which 
generate lower yields), the compression of deposit 
spreads and lower revenue from Balance Sheet 
Management activities. These effects were partly 
offset by lower funding costs from the decline in 
interest rates and higher credit card yields which 
were driven by the effects of re-pricing initiatives, 
interest rate floors and lower levels of promotional 
balances.  

Loans and advances to customers declined, 
mainly in HSBC Finance, following decisions taken 
to cease new originations and run off the residual 
balances in Mortgage Services, Consumer Lending 
and vehicle finance. HSBC Bank USA sold 
US$4.5 billion of prime mortgages in 2009 in 
addition to normal sale activity. In Card and Retail 

127 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions >North America > 2009 

Services, balances declined due to lower consumer 
spending and steps taken by management to mitigate 
risk and reduce originations, including tightening 
initial credit-line sales authorisation criteria, closing 
inactive accounts, decreasing credit lines, restricting 
underwriting criteria, restricting cash access and 
reducing marketing expenditure. In the second half 
of the year, direct marketing mailings and new 
customer account originations were resumed for 
portions of the sub-prime credit card portfolio which 
had held up well through the economic downturn.  

In November 2009, HSBC entered into an 
agreement to sell the vehicle finance loan servicing 
operation and US$1.0 billion of associated loans. 
This transaction is expected to close in the first 
quarter of 2010. 

On an underlying basis and excluding 
goodwill impairment in 2008, the pre-tax 
loss in North America halved. 

In December 2009, HSBC Finance revised the 
write-off period for its real estate secured and other 
personal lending portfolios in order to reflect 
changed customer behaviour, aligning it with the 
policy used across the Group. As a consequence 
of this, real estate secured loan balances are now 
written down to net realisable value generally no 
later than the end of the month in which the account 
becomes 180 days delinquent, and personal lending 
products balances are now written off no later than 
the end of the month in which the account becomes 
180 days delinquent. This change did not have a 
material effect on financial results as write-offs 
were offset with releases of related impairment 
allowances. However, the write-offs resulted in a 
US$3.3 billion reduction in gross balances in 
Mortgage Services and Consumer Lending. 

Asset spreads narrowed slightly in the Mortgage 

Services and Consumer Lending portfolios as the 
effect of credit quality deterioration and increased 
loan modifications were partly offset by lower 
funding costs. Vehicle finance spreads widened due 
to lower funding costs. In Card and Retail Services, 
spreads widened due to lower funding costs, re-
pricing initiatives, lower levels of promotional 
balances and interest rate floors on portions of the 
portfolio. In Global Banking and Markets and 
Commercial Banking, asset spreads widened, 
primarily due to loan repricing and lower funding 
costs. 

Customer deposit balances were broadly 

unchanged. In Global Banking and Markets, reduced 
deposits reflected the decline in assets being funded. 
This reduction was partly offset in both Personal 

128 

Financial Services and Commercial Banking, which 
were successful in increasing deposits through 
Premier, the expanded branch network and various 
internet-based propositions. Liability spreads 
tightened as base rates declined, although spreads 
widened in the second half of 2009 as rates paid to 
customers decreased in line with major competitors. 

Net interest income from Balance Sheet 

Management fell, despite strong performance in the 
first half of the year, affected by risk management 
initiatives which included selling higher yielding 
assets and reinvesting the proceeds in assets with a 
reduced risk profile, resulting in lower yield. 

Net fee income declined by 7 per cent to 
US$4.8 billion, driven by lower late, overlimit, 
interchange and cash advance fees in the US credit 
cards business. This was mainly due to a reduction in 
cards in issue, lower transaction volumes and 
changes in customer behaviour. Fee income from 
enhancement services also decreased due to lower 
balances and fewer accounts, and the discontinuance 
of all but one partner relationship and a change in 
product mix to lower revenue products led to a 
decline in fee income from Taxpayer Financial 
Services. In Global Banking and Markets, fee 
income from underwriting increased, driven by 
higher debt origination volumes. 

Net trading income of US$331 million 

compared with a net trading loss of US$3.1 billion in 
2008, primarily due to significantly lower write-
downs on exposures in Global Banking and Markets, 
as the effect of downgrades of monoline insurers and 
mortgage-backed securities were far less marked 
than in 2008. Revenue from foreign exchange fell, 
following a record performance in 2008 in which 
there had been unprecedented levels of market 
volatility and wider spreads. In Global Banking, fair 
value losses were recorded on certain credit default 
swap transactions used to hedge corporate loan 
exposures following the tightening of credit spreads, 
compared with gains in 2008. 

Net income from financial instruments 

designated at fair value declined by 35 per cent to 
US$192 million, as income from ineffective interest 
rate hedges related to long-term debt issued by the 
Group’s subsidiaries in North America reduced. 

Gains less losses from financial investments 

were US$296 million, compared with a net loss of 
US$123 million in 2008. Gains in the current year 
were largely attributable to the sale of mortgage-
backed securities, compared with losses on the sale 
of US government agency securities in 2008. Gains 
from the sale of Visa shares in 2008 did not recur. 

 
 
 
 
 
Net earned insurance premiums declined by 

21 per cent as lower loan balances and the 
discontinuation of real estate originations in HSBC 
Finance led to lower premiums from payment 
protection insurance products.  

Other operating income was US$566 million 
compared with US$26 million in 2008 due to lower 
losses on sales of repossessed properties during 
2009. House prices began to stabilise during the 
second half of the year and this resulted in less 
deterioration in value in the time between taking title 
and selling the property. Also, there were further 
delays in the foreclosure process in 2009, resulting in 
lower inventory levels and fewer sales. In addition, 
HSBC Finance recognised gains from the refinement 
of the income recognition methodology of long-term 
insurance contracts, and gains on the sale of prime 
mortgages in HSBC Bank USA increased. 

Net insurance claims incurred and movements 
in liabilities to policyholders increased marginally to 
US$241 million as higher claims and an increase 
in liabilities for credit protection policies written 
against the US prime mortgage book were largely 
offset by reduced life insurance and disability claims 
due to a decline in the number of policies underwritten. 

Loan impairment charges and other credit 

risk provisions decreased by 7 per cent to 
US$15.7 billion. Lower loan impairment charges in 
HSBC Finance were partly offset by increases in 
loan impairment charges and other credit risk 
provisions in Global Banking and Markets, 
Commercial Banking, the US prime mortgage book 
and Private Banking. 

Loan impairment charges in US consumer 
finance fell by 12 per cent to US$13.5 billion. 

Loan impairment charges in US consumer 
finance decreased by 12 per cent to US$13.5 billion, 
due to a stabilisation in delinquency trends. In the 
Mortgage Services portfolio, loan impairment 
charges fell by 40 per cent to US$2.1 billion as the 
portfolio progressed further into run-off. By contrast, 
there was a 4 per cent rise in loan impairment 
charges in Consumer Lending, primarily in the 
unsecured portfolio due to a deterioration in the 2006 
and 2007 vintages and, to a lesser extent, first lien 
real estate secured loans. This was partly offset by 
lower loan impairment charges for second lien real 
estate secured loans, reflecting a reduction in 
portfolio risk factors as delinquency trends stabilised 
and the outlook for current inherent losses on certain 
first lien real estate secured vintages improved. The 
change in write-off period referred above had no 
significant effect on loan impairment charges. 

129 

In Card and Retail Services, loan impairment 
charges decreased by 4 per cent, due to lower loan 
balances, reflecting lower consumer spending and 
actions taken to manage risk, and stable credit 
conditions. In addition, the outlook for future loss 
estimates improved: the effect of higher 
unemployment on losses was not as severe as had 
been predicted, in part due to tighter underwriting; 
fuel prices declined; and government stimulus 
activities helped household cashflow. These 
developments occurred despite the continued 
deterioration of the US economy and higher levels 
of unemployment and personal bankruptcy filings. 

In Personal Financial Services in HSBC Bank 
USA, loan impairment charges rose by 18 per cent 
to US$616 million, mainly in the prime residential 
mortgage portfolios. Higher delinquencies and losses 
were experienced due to credit quality deterioration 
and continued weakness in house prices in certain 
markets. 

Loan impairment charges and other credit risk 
provisions in Global Banking and Markets rose from 
US$198 million to US$621 million, driven by 
deterioration in the credit position of certain 
corporate clients and additional impairments 
recognised in respect of certain ABSs held in the 
available-for-sale portfolio which reflected mark-to-
market losses. In Commercial Banking, loan 
impairment charges rose by 15 per cent to 
US$519 million as the recession adversely affected 
the commercial real estate and construction 
portfolios in the US, and the commercial real estate, 
manufacturing, trade and service sectors in Canada. 
In Private Banking, higher loan impairment charges 
were attributable to a single specific charge. 

Further commentary on delinquency trends in 

the US Personal Financial Services portfolios is 
provided in ‘Areas of special interest – personal 
lending’ on page 215. 

Operating expenses declined to US$8.4 billion. 
Apart from the non-recurrence of a US$10.6 billion 
charge for the impairment of the goodwill of the 
North American Personal Financial Services business, 
savings from the decision to discontinue originations 
and close branches in the Consumer Lending 
business and other cost reduction initiatives drove 
expense reduction. Restructuring costs associated 
with the closure of the branch network amounted to 
US$150 million. Staff costs decreased as a result 
of lower staff numbers, offsetting higher 
performance-related costs in Global Banking and 
Markets. General and administrative costs declined 
with lower marketing costs in Card and Retail 
Services as a significant element as origination 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions >North America > 2008 

activity was curtailed. Deposit insurance expenses 
increased by US$143 million following a Federal 
Deposit Insurance Corporation special assessment 
in response to the bail out of a number of regional 
banks. 

2008 compared with 2007 

Economic briefing 

Economic conditions proved very difficult in the 
US during 2008 as the economy entered a period 
of recession. Overall GDP growth slowed to just 
1.1 per cent for the year, down from 2 per cent in 
2007. In common with many other economies, much 
of this weakness was concentrated in the final 
months of 2008 as fourth quarter GDP registered the 
largest quarterly decline for 26 years. Economic 
weakness proved broad-based across most areas 
of the economy, with the notable exception of net 
exports. Housing sales and residential construction 
activity both declined from already depressed levels, 
with house prices continuing to fall in most regions 
and mortgage delinquencies continuing to rise. 
Labour market conditions weakened throughout the 
course of the year as the unemployment rate rose 
from 4.9 per cent in January to a 15-year high of 
7.2 per cent in December 2008. The annual CPI rate 
reached a 17-year high of 5.6 per cent in July 2008 
before moderating sharply to stand at just 0.1 per 

cent by the year-end. A combination of falling asset 
values and weak employment conditions undermined 
consumer confidence and household spending 
growth turned negative during the second half of 
2008. The Standard & Poor’s S&P 500 stock market 
index fell by 38 per cent during the year. Faced with 
this deterioration in economic activity and financial 
conditions, the Federal Reserve lowered short-term 
interest rates by 425 basis points during the course of 
2008, leaving the Funds’ target rate within a narrow 
range of between zero and 25 basis points, while a 
number of liquidity initiatives were also introduced. 

Canadian GDP increased by 0.4 per cent during 

the first eleven months of 2008 compared with the 
equivalent period of 2007, with growth slowing 
markedly during the second half of the year, due 
predominantly to weaker external demand. Labour 
market conditions deteriorated as the unemployment 
rate rose from a historical low of 5.8 per cent in 
January 2008 to finish the year at 6.6 per cent. After 
rising to a level of 3.5 per cent in August 2008, the 
headline rate of consumer price inflation slowed to 
1.2 per cent by the year-end. The core rate of 
inflation remained below 2.0 per cent throughout 
the year. Responding to the deteriorating economic 
outlook, the Bank of Canada cut its overnight 
interest rate from 4.25 per cent at the end of 2007 
to 1.5 per cent in December 2008.

Reconciliation of reported and underlying profit/(loss) before tax 

2007 
as 
  reported 
  US$m 

2007 
 adjustments 
 and dilution 
gains10
US$m 

  Currency 
  translation11
US$m 

North America 

Net interest income .......... 
Net fee income ................. 
Changes in fair value14  .... 
Other income/  

(expense)15 ................... 

14,847 
5,810 
1,760 

1 
(105)
(1,760)

366 

(18)

Net operating income16  .... 

22,783 

(1,882)

Loan impairment charges 
and other credit risk 
provisions  .................... 

(12,156) 

– 

Net operating income  ...... 

10,627 

(1,882)

Operating expenses 

(excluding goodwill 
impairment)  ................. 
Goodwill impairment ....... 

Operating profit/(loss)  ..... 

Income from associates  ... 

Profit/(loss) before tax ..... 

For footnotes, see page 149. 

(10,556) 
– 

71 

20 

91 

98 
– 

(1,784)

– 

(1,784)

2008 compared with 2007 

2007 
at 2008
  exchange 
rates17
US$m 

14,855 
5,706 
– 

2008
adjust- 
ments10
US$m 

  Under-
lying 
change 
US$m   

2008 
as 
  reported 
  US$m 

Re-
  ported 
 change13
% 

  Under-
lying 
 change13
% 

– 
– 
3,444 

363 
(479) 
– 

15,218 
5,227 
3,444 

2 
(10)
96 

2 
(8)

348 

– 

(3,058) 

(2,710) 

(840)

(879)

20,909 

3,444 

(3,174) 

21,179 

(7)

(15)

(12,144)

– 

(4,651) 

(16,795) 

8,765 

3,444 

(7,825) 

4,384 

(38)

(59)

(38)

(89)

(10,464)
– 

– 
– 

1,105 
(10,564) 

(9,359) 
(10,564) 

11 

11 

(1,699)

3,444 

(17,284) 

(15,539)  (21,986)

(1,017)

20 

– 

(9) 

11 

(45)

(45)

(1,679)

3,444 

(17,293) 

(15,528)  (17,164)

(1,030)

7 
1 
– 

– 

8 

12 

20 

(6)
– 

14 

– 

14 

130 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Review of business performance 

HSBC’s operations in North America reported a pre-
tax loss of US$15.5 billion in 2008, compared with a 
pre-tax profit of US$91 million in 2007. On an 
underlying basis, the loss before tax was 
US$17.3 billion worse at US$19.0 billion. 

Net interest income in North America increased 
by 2 per cent to US$15.2 billion, driven by Balance 
Sheet Management activities in Global Banking and 
Markets which more than offset the decline in 
Personal Financial Services as lending reduced. 

The significant increase in net interest income 
in the Balance Sheet Management business resulted 
from correct positioning in anticipation of lower 
interest rates. Net interest income was also boosted 
by higher balances within certain loan portfolios in 
Global Banking and Markets. 

Net interest income fell in Personal Financial 

Services as asset balances declined and deposit 
spreads narrowed. Deposit spread compression was 
driven by the competitive environment for retail 
deposits in which HSBC refrained from passing on 
the full effects of interest rate cuts to customers. 
Asset spreads widened, particularly in vehicle 
finance and credit cards and, to a lesser extent, the 
real estate secured portfolios as yields declined by 
less than funding costs in the lower interest rate 
environment, and the credit card portfolio benefited 
from APR floors. This was partly offset by a rise in 
non-performing loans, lower loan prepayments, 
increased volumes of loan modifications, and lower 
fees from reduced loan origination volumes. 
Funding costs declined as a result of lower base 
rates during the year. 

Lending balances declined as the mortgage 
services portfolio continued to run-off, originations 
ceased during the year within the dealer and direct-
to-consumer channels in vehicle finance, and tighter 
underwriting criteria in consumer lending 
constrained customer eligibility for finance. In 
addition, US$8.2 billion of mortgages were sold 
from the US real estate secured portfolios during the 
year. These factors were partly offset by a change in 
mix towards higher-yielding credit card loans and 
reduced levels of prepayments that resulted in loans 
remaining on the balance sheet longer. At the end of 
February 2009, HSBC authorised the discontinuation 
as soon as practicable of all new receivable 
originations of all products by the branch-based 
consumer lending business of HSBC Finance in 
North America (see page 215). 

Net fee income declined by 8 per cent, driven by 
reductions in US credit card fees following changes 

131 

in fee practices implemented since the fourth quarter 
of 2007 and lower cash advance and interchange fees 
as a result of reduced volumes. Partly offsetting the 
decline were increased income from enhancement 
services due to higher customer acceptance rates of 
Account Secure Plus and Identity Protection Plan, 
a rise in syndication, credit and service fees in 
Commercial Banking and increased fees from asset 
management.  

Trading losses were dominated by write-downs 
in Global Banking and Markets on legacy exposures 
as continuing turmoil in credit markets adversely 
affected valuations of credit and structured credit 
trading positions, monoline exposures and leveraged 
and acquisition finance loans. Continued 
deterioration in the fair value of the run-off portfolio 
of sub-prime residential mortgage loans held for sale 
also contributed to the loss. US$3.6 billion in 
leveraged loans, high yield notes and securities held 
for balance sheet management were reclassified in 
2008 under revised IFRS rules from trading assets 
to loans and receivables and available for sale, 
preventing any further mark-to-market trading losses 
on these assets. If these reclassifications had not 
been made, the loss before tax would have been 
US$0.9 billion higher. 

The losses on legacy assets were partly offset 

by strong performances in other trading areas as 
foreign exchange trading benefited from pronounced 
market volatility, Rates trading correctly anticipated 
central bank rate cuts and gains were generated on 
credit default swaps in Global Banking. Revenues 
from emerging markets trading and precious metals 
trading also rose as a result of ongoing market 
volatility and increased transaction volumes as 
prices of gold and platinum rose during 2008. 
Losses on non-qualifying hedge positions in interest 
rate swaps generated further trading losses. In 2007, 
the Decision One business, which was closed that 
year, recorded trading losses of US$263 million. 

Net income from financial instruments 

designated at fair value rose by US$304 million to 
US$293 million due to income from ineffective 
hedges related to long-term debt issued by the 
Group’s subsidiaries in North America.  

Gains less losses from financial investments 
declined, mainly due to losses on US government 
agency securities in 2008 and the non-recurrence of 
the sale of MasterCard shares, partly offset by gains 
from the Visa IPO in 2008. 

Net earned insurance premiums decreased by 

13 per cent to US$390 million, driven by lower 
credit related premiums in HSBC Finance due to 
declining loan volumes. 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > North America > 2008 / Profit/(loss) before tax by customer group 

Vehicle finance loan impairment charges rose as 
delinquencies rose and lower prices resulted in lower 
recoveries when repossessed vehicles were sold at 
auction. 

Loan impairment charges in Commercial 
Banking grew to US$449 million from a low base, 
primarily driven by higher impairment losses due to 
deterioration across the middle market, commercial 
real estate and corporate banking portfolios in the 
US and among firms in the manufacturing, export 
and commercial real estate sectors in Canada. Higher 
loan impairment charges and other credit risk 
provisions in Global Banking and Markets reflected 
weaker credit fundamentals in the US in 2008. 

Operating expenses increased by 90 per cent, 

driven by US$10.6 billion of impairment charge 
recognised in respect of North America Personal 
Financial Services in 2008 to fully write off 
goodwill. Excluding the goodwill impairment 
charge, expenses were US$1.1 billion or 11 per cent 
lower. Staff costs declined, primarily in HSBC 
Finance, following decisions taken in 2007 to close 
the acquisition channels for new business in 
Mortgage Services and a number of consumer 
lending branches, and integrate the operations of the 
card businesses. HSBC USA made the decision to 
close its wholesale and third-party correspondent 
mortgage business in November 2008, while HSBC 
Finance took the decision to cease originations in the 
dealer and direct-to-consumer channels in the 
vehicle finance business in July 2008. Staff costs 
in Global Banking and Markets also fell as 
performance-related compensation and staff 
numbers both declined. 

Other administrative costs decreased as 

origination activity declined, marketing costs in card 
and retail services reduced and branch costs in 
consumer lending fell as tightened underwriting 
criteria curtailed business and led to branch closures. 
This was partly offset by higher marketing and 
occupancy costs in the retail bank reflecting a 
continued expansion of the branch network, 
increased community investment activities and 
higher deposit insurance, collection, payments and 
cash management and asset management costs in 
support of business growth.  

Other operating income declined due to losses 
on sale of the Canadian vehicle finance businesses 
and other loan portfolios in 2008, in addition to the 
non-recurrence of gains on disposal of fixed assets 
and a small portfolio of private equity investments in 
2007. 

Net insurance claims incurred and movement in 
liabilities to policyholders were broadly in line with 
2007 at US$238 million. 

Loan impairment charges and other credit 

risk provisions rose sharply, by 38 per cent to 
US$16.8 billion, reflecting substantially higher 
impairment charges in HSBC Finance across all 
portfolios and, in HSBC USA, the deterioration of 
credit quality in prime residential mortgages, second 
lien portfolios and private label cards. The main 
factors driving this deterioration were the continued 
weakening of the US economy, which led to rising 
levels of unemployment and personal bankruptcy 
filings: higher early-stage delinquency and increased 
roll rates in consumer lending: the ageing of 
portfolios: and further declines in house prices which 
increased loss severity and reduced customers’ 
ability to refinance and access equity in their homes. 
Partly offsetting these factors was a reduction in 
overall lending as HSBC continued to actively 
reduce its balance sheet and lower its risk profile in 
the US. 

In the Mortgage Services business, loan 

impairment charges rose by 14 per cent to 
US$3.5 billion as the 2005 and 2006 vintages 
continued to season and experience rising 
delinquency. Run-off of the portfolio slowed in light 
of continued house price depreciation which, along 
with the constrained credit environment, restricted 
refinancing options for personal customers. In 
consumer lending, loan impairment charges rose by 
39 per cent to US$5.7 billion. In the second half 
of 2008, delinquency rates began to accelerate 
particularly in the first lien portfolios in the parts 
of the country most affected by house price 
depreciation and rising unemployment rates. In 
HSBC USA, loan impairment charges rose by 76 per 
cent to US$2.6 billion driven by credit quality 
deterioration across the Home Equity line of credit, 
Home Equity loan, prime first lien residential 
mortgage and private label card portfolios.  

Loan impairment charges in US card and retail 

services rose, driven by portfolio seasoning and 
rising unemployment, particularly in the second half 
of 2008, higher levels of personal bankruptcy filings 
and lower recovery rates. As with mortgages, this 
was most notable in parts of the country most 
affected by house price falls and unemployment. 

132 

 
 
 
 
 
Analysis by customer group and global business  

Profit/(loss) before tax  

  Personal 
  Financial 
Services 

US$m   

Commercial
  Banking
US$m 

Global
  Banking &
  Markets
US$m 

Private
  Banking
US$m 

Inter-
segment 
elimination50 
US$m   

Other 
US$m   

2009 

North America 

Net interest income/(expense)  ....  

11,244  

Net fee income ............................  

3,174  

1,391 

453 

999 

1,045 

178 

142 

Trading income/(expense) 

excluding net interest income   

257    

(10)

(179)

Net interest income/(expense) 

on trading activities  ................  

Net trading income/(expense)42 ..  

Changes in fair value of long- 
term debt issued and related 
derivatives  ..............................   

Net income from other financial 
instruments designated at  
fair value .................................  

Net expense from financial 
instruments designated  
at fair value .............................  

Gains less losses from financial 

investments .............................  
Dividend income .........................  
Net earned insurance premiums  .  
Other operating income  ..............  

Total operating income/ 

60    

317  

– 

– 

– 

16  
21  
309  
9  

3 

(7)

–

–

– 

3 
5 
– 
162 

175 

(4)

–

–

– 

277 
27 
– 
317 

(expense)  ................................  

15,090  

2,007 

2,661 

Net insurance claims43  ................  

(241) 

– 

– 

(3)

(1)

(4)

–

–

– 

– 
2 
– 
11 

329 

– 

(84) 

3  

(30) 

1  

(29) 

(3,497) 

1  

(3,496) 

– 
(2) 
– 
1,828  

(58) 

– 

– 

58  

58  

– 

– 

– 

– 
– 
– 
(1,761) 

Net operating income/ 

(expense)16  .............................  

Loan impairment charges and 

14,849  

2,007 

2,661 

329 

(1,780) 

(1,761) 

16,305 

other credit risk provisions .....  

(14,424) 

(519)

(621)

(98)

(2) 

– 

(15,664)

(1,780) 

(1,761) 

16,546 

– 

– 

(241)

Net operating income/ 

(expense)  ................................  

425  

1,488 

Operating expenses .....................  

Operating profit/(loss) ..............  

(5,651) 

(5,226) 

Share of profit/(loss) in  

associates and joint ventures  ..  

– 

Profit/(loss) before tax ..............  

(5,226) 

%     

(73.8)    
38.1     

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

2,040 

(1,328)

712 

– 

712 

% 

10.1 
49.9 

231 

(281)

(50)

– 

(50)

% 

(1,761) 

1,761  

– 

– 

– 

(1,782) 

(1,934) 

(3,716) 

(1) 

(3,717) 

%     

(0.7)  
85.4 

(52.6)  
(108.7)  

(958)

530 

13 

543 

% 

7.7 
47.7 

US$m 

US$m 

US$m 

US$m 

US$m 

151,671  
179,597  
74,228  

31,292 
38,232 
42,900 

18,654 
260,131 
19,095 

5,236 
6,572 
12,834 

– 
2,071  
100  

(11,589) 

133 

Total
US$m 

13,670 

4,817 

35 

296 

331 

(3,497)

1 

(3,496)

296 
53 
309 
566 

641 

(8,391)

(7,750)

12 

(7,738)

% 

(109.3)
51.5 

US$m 

206,853 
475,014 
149,157 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
     
 
 
 
     
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > North America > Profit/(loss) before tax by customer group  

Profit/(loss) before tax (continued) 

North America 

Personal 
Financial 
Services 

US$m   

 Commercial 
Banking
US$m 

Global
  Banking &
  Markets
US$m 

2008 

Private
Banking
US$m 

Inter-
segment 
  elimination50
US$m   

Other 
US$m   

Total
US$m 

Net interest income .....................  

12,632  

Net fee income/(expense)  ...........  

3,896  

1,480 

391 

Trading income/(expense) 

excluding net interest income   

(250)   

Net interest income/(expense)  

on trading activities  ................  

Net trading income/(expense)42 ..  

Changes in fair value of long- 
term debt issued and related 
derivatives  ..............................   

Net income/(expense) from  

other financial instruments 
designated at fair value ...........  

Net income/(expense) from 
financial instruments  
designated at fair value ...........  

Gains less losses from financial 

investments .............................  
Dividend income .........................  
Net earned insurance premiums  .  
Other operating income/ 

(expense)  ................................  

Total operating income/ 

5 

–

5 

–

–

– 

5 
11 
– 

66    

(184) 

– 

(2)   

(2) 

65  
36  
390  

1,064 

818 

(3,516)

584 

(2,932)

–

(1)

(1)

(209)
27 
– 

240 

(993)

– 

224 

181 

10 

–

10 

–

–

– 

– 
3 
– 

22  

(59) 

(128) 

(110) 

(238) 

3,736 

4  

3,740  

19  
– 
– 

(204) 

15,218 

– 

– 

204  

204  

– 

– 

– 

– 
– 
– 

5,227 

(3,879)

744 

(3,135)

3,736

1 

3,737 

(120)
77 
390 

23 

(426) 

140 

20 

1,419  

(1,370) 

(expense)  ................................  

16,407  

2,032 

Net insurance claims43  ................  

(238) 

– 

438 

– 

4,903  

(1,370) 

21,417 

– 

– 

(238)

Net operating income/ 

(expense)16 ..............................  

Loan impairment charges and 

16,169  

2,032 

(993)

438 

4,903  

(1,370) 

21,179 

other credit risk provisions .....  

(16,132) 

(449)

(198)

(16)

– 

– 

(16,795)

Net operating income/ 

(expense)  ................................  

37  

1,583 

(1,191)

422 

4,903  

(1,370) 

4,384 

Operating expenses (excluding 

goodwill impairment) .............  
Goodwill impairment ..................  

(6,701) 
(10,564) 

Operating profit/(loss)  ................  

(17,228) 

Share of profit/(loss) in  

associates and joint ventures  ..  

– 

Profit/(loss) before tax ................  

(17,228) 

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

(185.1)    
106.8     

%     

(937)
– 

646 

12 

658 

% 

7.1 
46.1 

(1,384)
– 

(2,575)

– 

(2,575)

% 

(339)
– 

83 

– 

83 

% 

(27.7)  
(139.4)  

0.9 
77.4 

(1,368) 
– 

3,535  

(1) 

3,534  

%     

38.0   
27.9   

1,370  
– 

– 

– 

– 

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

US$m 

US$m 

US$m 

US$m 

US$m 

179,663  
205,722 
65,830  

35,725 
42,211 
39,105 

35,583 
348,347 
23,844 

5,243 
7,054 
14,657 

– 
3,323  
96  

(10,355) 

(9,359)
(10,564)

(15,539)

11 

(15,528)

% 

(166.8)
94.1 

US$m 

256,214 
596,302 
143,532 

134 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
     
 
 
     
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
North America 

Personal 
Financial 
Services 

US$m   

 Commercial 
Banking
US$m 

Global
  Banking &
  Markets
US$m 

2007 

Private
Banking
US$m 

Inter-
segment 
  elimination50
US$m   

Other 
US$m   

Total
US$m 

Net interest income/(expense)  ....  

13,175  

Net fee income/(expense)  ...........  

4,571  

1,558 

338 

Trading income/(expense) 

excluding net interest income   

(349)   

Net interest income/(expense)  

on trading activities  ................  

Net trading income/(expense)42 ..  

Changes in fair value of long- 
term debt issued and related 
derivatives  ..............................   

Net income/(expense) from  

other financial instruments 
designated at fair value ...........  

Net income from financial 

instruments designated at  
fair value .................................  

Gains less losses from financial 

investments .............................  
Dividend income .........................  
Net earned insurance premiums  .  
Other operating income/ 

(expense)  ................................  

134    

(215) 

– 

– 

– 

176  
47  
449  

(5) 

(2)

–

(2)

–

–

– 

(1)
1 
– 

88 

Total operating income ...............  

18,198  

1,982 

Net insurance claims43  ................  

(241) 

– 

Net operating income16  ...............  

17,957  

1,982 

Loan impairment charges and 

other credit risk provisions .....  

(11,909) 

Net operating income  .................  

Total operating expenses  ............  

Operating profit/(loss)  ................  

6,048  

(7,594) 

(1,546) 

Share of profit/(loss) in  

associates and joint ventures  ..  

– 

Profit/(loss) before tax ................  

(1,546) 

(191)

1,791 

(893)

898 

22 

920 

% 

3.8 
45.1 

%     

(6.4)    
42.3     

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

For footnotes, see page 149. 

378 

701 

(871)

137 

(734)

–

11

11 

65 
57 
– 

167 

645 

– 

645 

(46)

599 

(1,562)

(963)

(2)

(965)

% 

(4.0)  

242.2 

273 

279 

11 

–

11 

–

–

– 

2 
– 
– 

34 

599 

– 

599 

(10)

589 

(415)

174 

– 

174 

% 

0.7 
69.3 

(17) 

(79) 

(78) 

(44) 

(122) 

1,750 

(11) 

1,739  

3  
– 
– 

1,480  

3,004  

– 

(520) 

14,847 

– 

– 

520  

520  

– 

– 

– 

– 
– 
– 

(1,404) 

(1,404) 

– 

5,810 

(1,289)

747 

(542)

1,750

–

1,750 

245 
105 
449 

360 

23,024 

(241)

3,004  

(1,404) 

22,783 

– 

– 

(12,156)

3,004  

(1,404) 

10,627 

1,404  

(10,556)

– 

– 

– 

(1,496) 

1,508  

– 

1,508  

%     

6.3     
49.8     

71 

20 

91 

% 

0.4 
46.3 

US$m 

289,860 
574,318 
145,173 

US$m 

US$m 

US$m 

US$m 

US$m 

218,676  
252,304  
61,824  

38,930 
46,247 
36,306 

26,186 
263,008 
30,732 

6,068 
20,073 
16,187 

– 
1,095  
124  

(8,409) 

135 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
   
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Latin America > 2009 

Latin America 

Profit/(loss) before tax by country within customer groups and global businesses 

Personal
  Financial
Services
US$m 

Commercial 
Banking 
US$m 

Global
  Banking &
  Markets
US$m 

Private 
Banking 

US$m   

Other 
US$m   

Total
US$m 

2009 
Argentina  .......................................................... 
Brazil ................................................................. 
Mexico  .............................................................. 
Panama .............................................................. 
Other  ................................................................. 

2008 
Argentina  .......................................................... 
Brazil ................................................................. 
Mexico  .............................................................. 
Panama .............................................................. 
Other  ................................................................. 

2007 
Argentina  .......................................................... 
Brazil ................................................................. 
Mexico  .............................................................. 
Panama .............................................................. 
Other  ................................................................. 

24 
(224)
(31)
69 
(54)

(216)

– 
250 
360 
51 
7 

668 

36 
293 
514 
45 
5 

893 

86 
211 
66 
55 
(19)

399 

111 
348 
157 
37 
53 

706 

75 
286 
333 
18 
28 

740 

122 
515 
230 
24 
40 

931 

113 
298 
190 
33 
7 

641 

90 
297 
113 
16 
1 

517 

– 
5  
7  
– 
(1) 

11  

– 
8  
7  
– 
1  

16  

– 
9  
11  
7  
(2) 

25  

– 
3  
– 
– 
(4) 

(1) 

– 
6  
– 
– 
– 

6  

– 
(6) 
9  
– 
– 

3  

Loans and advances to customers (net) by country 

Argentina  ......................................................................................................... 
Brazil ................................................................................................................ 
Mexico  ............................................................................................................. 
Panama ............................................................................................................. 
Other  ................................................................................................................ 

Customer accounts by country 

Argentina  ......................................................................................................... 
Brazil ................................................................................................................ 
Mexico  ............................................................................................................. 
Panama ............................................................................................................. 
Other  ................................................................................................................ 

2009
US$m 

2,319 
22,765 
12,114 
5,989 
4,442 

47,629 

2009
US$m 

3,083 
39,022 
18,195 
6,996 
5,593 

72,889 

At 31 December 
2008 
US$m 

2,356  
18,255  
12,211  
4,538  
4,927  

42,287  

At 31 December 
2008 
US$m 

2,988 
27,857 
17,652 
5,185 
5,761 

59,443 

232 
510 
272 
148 
(38)

1,124 

224 
910 
714 
121 
68 

2,037 

201 
879 
980 
86 
32 

2,178 

2007
US$m 

2,485 
18,491 
18,059 
4,158 
4,730 

47,923 

2007
US$m 

2,779 
26,231 
22,307 
5,062 
4,913 

61,292 

136 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Profit before tax 

Latin America 

Net interest income .......................................................................................... 

Net fee income ................................................................................................. 

Net trading income  .......................................................................................... 

Changes in fair value of long-term debt issued and related derivatives  ......... 
Net income from other financial instruments designated at fair value  ........... 

Net income from financial instruments designated at fair value  .................... 
Gains less losses from financial investments  .................................................. 
Gains arising from dilution of interests in associates ...................................... 
Dividend income .............................................................................................. 
Net earned insurance premiums  ...................................................................... 
Other operating income  ................................................................................... 

2009 
US$m 

5,573 

1,729 

848 

–
495 

495 
168 
– 
11 
1,900 
133 

2008 
US$m 

6,458 

2,167 

701 

– 
364 

364 
176 
– 
20 
1,717 
300 

2007 
US$m 

5,576 

2,153 

548 

–
320

320 
253 
11 
9 
1,594 
228 

Total operating income  ................................................................................. 

10,857 

11,903 

10,692 

Net insurance claims incurred and movement in liabilities  

to policyholders  .......................................................................................... 

(1,833)

(1,390) 

(1,427)

Net operating income before loan impairment charges and other  

credit risk provisions ................................................................................ 

Loan impairment charges and other credit risk provisions ............................. 

Net operating income  .................................................................................... 

Total operating expenses  ................................................................................. 

Operating profit ............................................................................................. 

Share of profit in associates and joint ventures ............................................... 

Profit before tax  ............................................................................................. 

Share of HSBC’s profit before tax  .................................................................. 
Cost efficiency ratio  ........................................................................................ 

9,024 

(2,526)

6,498 

(5,375)

1,123 

1 

1,124 

%   

15.9   
59.6   

10,513 

(2,492) 

8,021 

(5,990) 

2,031 

6 

2,037 

%   

21.9   
57.0   

9,265 

(1,697)

7,568 

(5,402)

2,166 

12 

2,178 

% 

9.0 
58.3 

Year-end staff numbers (full-time equivalent) ................................................ 

54,288 

58,559 

64,404 

Balance sheet data41 

Loans and advances to customers (net) ........................................................... 
Loans and advances to banks (net) .................................................................. 
Trading assets, financial assets designated at fair value, and  

financial investments ................................................................................... 
Total assets  ...................................................................................................... 
Deposits by banks ............................................................................................ 
Customer accounts ........................................................................................... 

2009 
US$m   

47,629 
18,608 

28,779 
          115,967 
5,421 
72,889 

At 31 December 
2008 
US$m   

42,287 
14,572 

18,753 
102,946 
5,598 
59,443 

2007 
US$m 

47,923 
12,675 

24,715 
102,649 
4,092 
61,292 

For footnote, see page 149. 
All commentaries on Latin America are on an underlying basis unless stated otherwise. 

2009 compared with 2008 

Economic briefing 

A mixture of weak external demand and the 
disruption caused by the H1N1 virus contributed to a 
substantial deterioration in economic conditions in 
Mexico during the first half of 2009. The period of 
recession ended decisively as the economy improved 
strongly during the third quarter of the year, but the 
previous sharp decline in activity had left GDP some 

6.2 per cent below the comparable figure in 2008. 
The annual CPI rate continued to moderate, falling 
from 6.5 per cent in December 2008 to 3.6 per cent 
in December 2009. In response to the deterioration 
in economic conditions, the Bank of Mexico cut its 
overnight interest rate by 375 basis points during the 
first seven months of 2009 to 4.5 per cent by the end 
of the year. 

The Brazilian economy experienced a mild 
contraction during the early months of 2009 but 

137 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Latin America > 2009 

returned to growth during the second quarter of 
the year, helped by a recovery in household 
consumption and a broader stabilisation of external 
demand and commodity prices. Starting the year at 
unusually low levels, the unemployment rate 
increased during the early months of 2009 relative to 
the comparable period of 2008, before declining to 
the historically low level of 6.8 per cent in December 
2009. The annual CPI rate moderated from 5.9 per 
cent in December 2008 to a level slightly below the 
central banks’ targeted rate of 4.5 per cent at the 
year end. Faced with this softening of economic 
conditions and diminishing inflationary pressures, 

the central bank of Brazil reduced the policy Selic 
target rate by a cumulative 500 basis points during 
the first seven months of 2009, placing the rate at 
8.75 per cent at the end of the period. 

In Argentina, economic activity was adversely 

affected by the decline in external demand during 
2009, with a very weak level of growth being 
reported around the middle of the year. Industrial 
production is reported to have risen by 0.4 per cent 
during 2009. The improving global and regional 
outlook during the second half of 2009 and a 
recovery in commodity prices provided some relief 
to the economy, enabling interest rates to ease. 

Reconciliation of reported and underlying profit before tax 

2009 compared with 2008 

2008 
as 
  reported 
  US$m 

2008 
acquisitions 
and 
  disposals10
US$m 

2008 
  at 2009
 exchange 
rates12
  US$m 

2009
acquisitions 
and 
  disposals10
US$m 

  Currency 
translation11
US$m 

  Under-
lying 
change 
US$m   

2009 
as 
  reported 
  US$m 

  Re-
  ported 
 change13
  % 

 Under-
lying 
 change13
  % 

Latin America 

Net interest income .......... 
Net fee income ................. 
Other income15 ................. 

6,458 
2,167 
1,888 

Net operating income16 .. 

10,513 

Loan impairment charges 
and other credit risk 
provisions  .................... 

(2,492) 

Net operating income  .... 

8,021 

Operating expenses .......... 

(5,990) 

Operating profit ............. 

2,031 

Income from associates  ... 

6 

Profit before tax  ............. 

2,037 

For footnotes, see page 149. 

– 
– 
(71)

(71)

– 

(71)

– 

(71)

– 

(71)

(783)
(291)
(220)

(1,294)

5,675 
1,876 
1,597 

9,148 

294 

(2,198)

(1,000)

6,950 

709 

(291)

(2)

(5,281)

1,669 

4 

(293)

1,673 

– 
– 
– 

– 

– 

– 

– 

– 

– 

– 

(102) 
(147) 
125 

5,573 
1,729 
1,722 

(124) 

9,024 

(328) 

(2,526) 

(452) 

6,498 

(94) 

(5,375) 

(546) 

1,123 

(3) 

1 

(549) 

1,124 

(14)
(20)
(9)

(14)

(1)

(19)

10 

(45)

(83)

(45)

(2)
(8)
8 

(1)

(15)

(7)

(2)

(33)

(75)

(33)

Review of business performance 

HSBC’s operations in Latin America reported 
pre-tax profits of US$1.1 billion, compared with 
US$2.0 billion in 2008. On an underlying basis, pre-
tax profits decreased by 33 per cent, primarily 
attributable to significantly higher loan impairment 
charges in Personal Financial Services and 
Commercial Banking and lower revenues in Personal 
Financial Services. Global Banking and Markets’ 
performance improved driven by strong results in 
trading and Balance Sheet Management.  

2009 was a year of consolidating risk policies 
and strongly emphasising cost control. Additional 
capital was injected into Brazil and Mexico during 
the fourth quarter of 2009, in line with the Group 
strategy of focusing on emerging markets. In both 
Panama and Argentina, strong results were achieved 
in spite of the challenging economic environment. 

However, performance in Honduras, Costa Rica and 
El Salvador was significantly affected by higher loan 
impairment charges and lower income. One HSBC 
and Group systems were implemented in Chile and 
the operations in Panama were fully integrated. 

Net interest income remained broadly in line 
with 2008 excluding the one-off interest income 
which arose on recovery of transactional taxes on 
insurance transactions in Brazil in 2008. Net interest 
income decreased in Personal Financial Services as 
average customer lending volumes declined, 
primarily driven by actions taken to tighten credit 
criteria and manage down existing higher risk 
portfolios including credit cards, personal loans and 
vehicle finance. The effect was partly offset by 
higher income on increased lending to commercial 
customers, primarily in Brazil. Repricing initiatives 
taken during 2008 and early 2009 drove increased 
spreads on lending products.  

138 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Average customer deposit balances rose, 

resulting from an increase in commercial and Global 
Banking balances. In Mexico, Personal Financial 
Services launched new deposit products to mitigate 
the fall in deposits. Deposits Spreads narrowed due 
to falling interest rates, also primarily in Mexico. 

Interest income rose in Balance Sheet 

Management, primarily in Brazil. 

Net fee income declined by 8 per cent. Tighter 

credit origination criteria resulted in lower credit 
card fees in Mexico. Account service fees also fell, 
primarily due to lower transaction volumes. Weak 
equity market performance in Brazil led to lower 
assets under management and related fee income. 
This was partly offset by growth in restructuring fees 
in Global Banking and Markets.  

Below inflation increase in operating 
expenses reflected significant cost control 
measures in Latin America. 

Net trading income rose by 42 per cent due to 

a strong performance in Global Banking and 
Markets, particularly in the first half of the year in 
Brazil. This resulted from increased foreign 
exchange and Rates trading income, which benefited 
from early positioning against interest rate 
movements in a volatile market. 

Net income from financial instruments 
designated at fair value rose by 36 per cent, 
primarily from higher insurance-related assets. This 
resulted from business growth and a recovery of the 
Brazilian equity markets as well as an increase in the 
fair value of fixed income securities held in support 
of personal pension portfolios in the country. An 
offsetting increase was recorded in net insurance 
claims incurred and movement in liabilities to 
policyholders.  

Net earned insurance premiums rose by 24 per 

cent, driven by higher sales of pension and life 
assurance products. In addition, a number of 
customers in Brazil switched their personal pension 
annuities to HSBC. These gains were partially offset 
by the impact of the 2008 nationalisation of the 
pension system in Argentina on the annuities 
business there. 

Net insurance claims incurred and movement in 
liabilities to policyholders rose, primarily as a result 
of the fair value movement on financial instruments 
referred to above and insurance business growth. 

Other operating income fell by 29 per cent, 
largely due to the non-recurrence of gains arising in 
2008 on a refinement of the income recognition  

139 

methodology used in respect of long-term insurance 
contracts in Brazil. In 2009, a one-off gain was 
realised on the sale of the head office in Argentina.  

Loan impairment charges and other credit 
risk provisions rose by 15 per cent as economic 
conditions deteriorated across the region. In the first 
half of 2009, delinquencies rose as GDP fell and 
unemployment increased. The situation was 
exacerbated by the H1N1 virus in Mexico and the 
related economic shutdown. With the introduction of 
enhanced credit risk management techniques and 
gradual economic recovery, loan impairment charges 
in the second half of 2009 decreased by 11 per cent 
compared with the second half of 2008 and by 27 per 
cent on the first half of 2009. 

In Personal Financial Services, the combination 
of portfolio seasoning, which followed expansion in 
market share in previous years, and increased 
delinquencies in secured and unsecured personal 
lending products such as personal loans and payroll 
loans in Brazil and cards and mortgages in Mexico, 
resulted in higher loan impairment charges, mainly 
in the first half of 2009. Some payroll loan portfolios 
were run down in Brazil, as were several consumer 
finance and unsecured portfolios in Mexico. Loan 
impairment charges in Personal Financial Services 
fell by 8 per cent in the second half of the year 
compared with the same period in 2008 and by 
27 per cent compared with the first half of 2009.  

Loan impairment charges rose in commercial 
lending portfolios, primarily in Business Banking 
and mid-market business segments in Brazil, as trade 
levels fell as a consequence of the global economic 
slowdown. This was partly offset by net releases in 
loan impairment charges in Global Banking and 
Markets when compared with a net charge in 2008. 

Operating expenses increased slightly by 2 per 

cent, well below the inflation rates of the main 
economies in which HSBC operates, reflecting 
significant cost control measures. The benefit from 
the reduction in staff numbers, which began in 2008 
and continued in 2009, was partially offset by 
union-agreed pay rises. Savings in general and 
administrative costs were offset by investment 
expenditure on regional initiatives to centralise 
certain back office processes, and the 
implementation of One HSBC and Group systems 
intended to drive future operational efficiencies. 
Costs also increased in the form of higher litigation 
expenses and transactional taxes, the latter partly 
from the non-recurrence of a recovery of 
transactional taxes in the insurance business in 2008. 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Latin America > 2008 

2008 compared with 2007 

Economic briefing 

Inflationary pressures developed in Mexico during 
the course of 2008, mostly due to rising commodity 
prices, as consumer price inflation accelerated from 
3.7 per cent in January to 6.5 per cent by the year-
end. In response, the Bank of Mexico raised its 
overnight interest rate by 75 basis points to 8.25 per 
cent by the end of the year, although a variety of 
economic indicators pointed to a sharp loss of 
momentum during the final quarter as global growth 
slowed. 

The Brazilian economy performed strongly 
during the first half of 2008, driven by domestic 
demand, with the annual rate of consumer price 
inflation rising from 4.6 per cent in January to 
6.4 per cent in July, towards the upper limit of the 
central banks’ tolerance range. Conditions within 
the labour market improved, with the rate of 

unemployment well below levels observed a year 
earlier. In line with many other economies within the 
region, however, conditions weakened markedly 
towards the end of 2008, with industrial production 
falling by close to 20 per cent during the fourth 
quarter. 

In Argentina, economic activity held at a 

reasonably robust level for much of the year, 
although measures of industrial production growth 
slowed noticeably during the final months of 2008. 
Declines in commodity prices during the second half 
of 2008 and the reduced value of exports raised 
concerns over the level of capital outflow from the 
country, while domestic currency interest rates 
increased sharply. The official headline rate of 
consumer price inflation rose during the first half of 
2008, reaching 9.3 per cent in June 2008 before 
slowing to 7.2 per cent in December, although 
methodological changes make comparisons over 
year difficult. 

Reconciliation of reported and underlying profit before tax 

2008 compared with 2007 

2007 
acquisitions, 
disposals 
  & dilution 
gains10
US$m 

2007 
as 
  reported 
  US$m 

2007 
at 2008
  exchange 
rates17
US$m 

2008
 acquisitions 
and 
disposals10
US$m 

  Currency 
  translation11
US$m 

– 
– 
(11)

(11)

– 

(11)

– 

(11)

– 

(11)

155 
58 
23 

236 

(64)

172 

5,731 
2,211 
1,548 

9,490 

(1,761)

7,729 

(190)

(5,592)

(18)

– 

(18)

2,137 

12 

2,149 

– 
– 
71 

71 

– 

71 

– 

71 

– 

71 

  Under-
lying 
change 
US$m   

2008 
as 
  reported 
  US$m 

Re-
  ported 
 change13
% 

  Under-
lying 
 change13
% 

727 
(44) 
269 

6,458 
2,167 
1,888 

952 

10,513 

16 
1 
23 

13 

13 
(2)
17 

10 

(731) 

(2,492) 

(47)

(42)

221 

8,021 

6 

(398) 

(5,990) 

(11)

(177) 

2,031 

(6) 

6 

(183) 

2,037 

(6)

(50)

(6)

3 

(7)

(8)

(50)

(9)

Latin America 

Net interest income .......... 
Net fee income ................. 
Other income15 ................. 

Net operating income16  .... 

Loan impairment charges 
and other credit risk 
provisions  .................... 

5,576 
2,153 
1,536 

9,265 

(1,697) 

Net operating income  ...... 

7,568 

Operating expenses .......... 

(5,402) 

Operating profit  ............... 

2,166 

Income from associates  ... 

12 

Profit before tax  ............... 

2,178 

For footnotes, see page 149. 

Review of business performance 

In Latin America, HSBC reported a pre-tax profit 
of US$2.0 billion compared with US$2.2 billion in 
2007, a decrease of 6 per cent. On an underlying 
basis, pre-tax profits decreased by 9 per cent as 
increased revenues were offset by higher loan 
impairment charges, largely in Mexico and Brazil, 
and increased operating costs across the region. 

Net interest income increased by 13 per cent. 
Growth in average personal lending volumes was 
mainly driven by vehicle finance and payroll loans 

in Brazil, and credit cards and personal loans in 
Mexico. Average credit card balances increased as a 
result of significant organic growth in 2007 which 
was not repeated in 2008. Commercial loan volume 
growth was driven by increased lending for working 
capital and trade finance loans in Brazil, and 
medium-sized businesses and the real estate sector in 
Mexico. Increased income on customer liabilities, 
which was driven by volume growth, particularly in 
time deposits, was largely offset by a contraction in 
deposit spreads, primarily on US dollar denominated 
accounts. Active repricing strategies were deployed 

140 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
to mitigate spread compression in the region and to 
better reflect the credit risk on the loan portfolio. 
Lower overall spreads on lending products were 
partly offset by increases in cards in the region, 
small business loans in Mexico and overdrafts in 
Brazil. In Argentina, spreads on most products 
widened.  

Net fee income decreased by 2 per cent 
following a ruling by the Brazilian Central Bank 
reducing or eliminating certain fees such as charges 
on early loan repayments and returned cheques. 
Lower transaction volumes in Personal Financial 
Services in Brazil also reduced fee income. These 
were partly offset by product repricing, the 
introduction of new fees and volume growth, 
particularly in cards, personal loans, packaged 
deposit products and payments and cash 
management. 

Trading income rose by 22 per cent largely 
reflecting favourable positioning against foreign 
exchange movements and increased foreign 
exchange sales volumes. Trading losses were 
registered on certain transactions where an offsetting 
benefit is reported in net income from financial 
instruments designated at fair value. Losses from 
defaults on derivative contracts were registered, 
primarily in Mexico. 

Gains less losses from financial investments 

declined by 24 per cent as gains on the redemption 
of VISA shares, following its global IPO, and the 
sale of shares in both Brazil and Mexico were lower 
than the gains achieved on the sale of shares in a 
number of companies in Brazil in 2007. 

Net earned insurance premiums rose, driven by 

higher prices and increased sales in the general 
insurance business, primarily in Argentina. Sales of 
life assurance products remained strong. 

Increased net insurance claims incurred and 

movements in liabilities to policyholders in 

Argentina were more than offset by a decrease in 
liabilities to policyholders in Brazil following a 
decline in the equity market where the investment 
losses were passed on to unit-linked policyholders. 
This was compensated for by a similar decrease in 
net income from financial instruments designated at 
fair value. 

Other operating income was broadly in line 

with 2007. A refinement of the income recognition 
methodology used in respect of long-term insurance 
contracts in Brazil in 2008 was offset by a similar 
adjustment in Mexico in 2007.  

Loan impairment charges and other credit risk 

provisions rose by 42 per cent, mainly relating to 
credit cards, as organically grown portfolios in 
Mexico seasoned following market share growth and 
credit quality deteriorated in Mexico and Brazil. The 
personal unsecured, vehicle finance and small and 
medium-sized commercial loan portfolios in Brazil 
also experienced increased levels of loan 
impairment. Specific focus was placed on improving 
the quality of new business, based on underwriting 
experience and relationship management, and steps 
were taken to improve collection strategies.  

Operating expenses increased by 7 per cent. An 
increase in staff costs was primarily driven by higher 
salaries following union-agreed pay rises and 
redundancy payments following reductions in staff 
numbers, partly offset by cost savings from the 
reduced headcount. Administrative expenses rose 
following an increase in the use of a credit card 
cashback promotional facility in Mexico which was 
terminated at the end of 2008. Costs also grew in 
support of improved operational processes in the 
region. HSBC benefited in 2008 from the 
recognition of a tax credit following a court ruling 
in Brazil granting the right to recover excess taxes 
paid on insurance transactions and changes in 
transactional tax legislation. As economic conditions 
weakened towards the second half of 2008, strategic 
cost saving measures were implemented throughout 
the region. 

141 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Latin America > Profit/(loss) before tax by customer group 

Analysis by customer group and global business  

Profit/(loss) before tax  

Latin America 

Net interest income/(expense)  ....  

Net fee income ............................  

Trading income excluding net 

interest income  .......................  

Net interest income/(expense)  

on trading activities  ................  

Net trading income42 ...................  

Changes in fair value of long- 

term debt issued and  
related derivatives  ..................   

Net income/(expense) from  

other financial instruments  
designated at fair value ...........  

Net income/(expense) from 
financial instruments  
designated at fair value ...........  

Gains less losses from financial 

investments .............................  
Dividend income .........................  
Net earned insurance premiums  .  
Other operating income/  

(expense)  ................................  

Total operating income  ............  

Net insurance claims43  ................  

Net operating income16 .............  

Loan impairment (charges)/ 

recoveries and other credit  
risk provisions  ........................  

Net operating income  ...............  

Share of profit in associates  

and joint ventures  ...................  

Profit/(loss) before tax ..............  

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

2009 

Commercial
  Banking
US$m 

Global
  Banking &
  Markets
US$m 

Private
  Banking
US$m 

  Personal 
  Financial 
Services 

US$m   

3,736  

948  

Inter- 
segment 
 elimination50
US$m   

Other 
US$m   

(5) 

12  

1,544 

490 

38 

2 

40 

–

590 

251 

573 

(108)

465 

–

25    

4    

29  

– 

510    

12 

(38)

510  

91  
9  
1,752  

170  

7,245  

(1,750) 

5,495  

(2,046) 

3,449  

12 

– 
1 
105 

35 

2,227 

(58)

2,169 

(534)

1,635 

399 

– 

399 

% 

5.6 
57.0 

1  

(216) 

%     

(3.1)    
66.7     

(38)

77 
1 
43 

24 

1,413 

(25)

1,388 

57 

1,445 

(514)

931 

– 

931 

% 

13.2 
37.0 

19 

28 

3 

–

3 

–

–

– 

– 
– 
– 

2 

52 

– 

52 

– 

52 

(41)

11 

– 

11 

% 

0.2 
78.8 

(311) 

– 

– 

311  

311  

– 

– 

– 

– 
– 
– 

(97) 

(97) 

– 

(97) 

– 

(97) 

97  

– 

– 

– 

– 

– 

– 

– 

11  

11  

– 
– 
– 

(1) 

17  

– 

17  

(3) 

14  

(15) 

(1) 

– 

(1) 

%     

–     
88.2     

US$m 

US$m 

US$m 

US$m 

US$m 

19,748  
35,236  
30,628  

18,205 
23,212 
19,775 

9,645 
57,491 
20,142 

31 
328 
2,344 

– 
281  
– 

(581) 

142 

Total
US$m 

5,573 

1,729 

639 

209 

848 

–

495 

495 

168 
11 
1,900 

133 

10,857 

(1,833)

9,024 

(2,526)

6,498 

(5,375)

1,123 

1 

1,124 

% 

15.9 
59.6 

US$m 

47,629 
115,967 
72,889 

Total operating expenses  ............  

(3,666) 

(1,236)

Operating profit/(loss) ..............  

(217) 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
Latin America 

Personal 
Financial 
Services 

US$m   

 Commercial 
Banking
US$m 

Global
  Banking &
  Markets
US$m 

Net interest income/(expense)  ....  

Net fee income ............................  

4,582  

1,339  

1,637 

536 

Trading income excluding net 

interest income  .......................  

Net interest income/(expense)  

on trading activities  ................  

Net trading income42 ...................  

Changes in fair value of long- 

term debt issued and  
related derivatives  ..................   

Net income from other financial 
instruments designated at fair 
value  .......................................  

Net income from financial 

instruments designated at  
fair value .................................  

Gains less losses from financial 

investments .............................  
Dividend income .........................  
Net earned insurance premiums  .  
Other operating income  ..............  

Total operating income ...............  

Net insurance claims43  ................   

Net operating income16  ...............  

123    

7    

130  

– 

187    

187  

132  
16  
1,547  
244  

8,177  

(1,281) 

6,896  

Loan impairment charges and 

other credit risk provisions .....  

(2,120) 

Net operating income  .................  

4,776  

27 

4 

31 

–

–

– 

21 
1 
82 
57 

2,365 

(42)

2,323 

(340)

1,983 

Total operating expenses  ............  

(4,114) 

(1,277)

662  

6  

668  

%     

7.2     
59.7     

706 

– 

706 

% 

7.6 
55.0 

Operating profit  ..........................  

Share of profit in associates  

and joint ventures  ...................  

Profit before tax  ..........................  

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

2008 

Private
Banking
US$m 

22 

35 

3 

–

3 

–

–

– 

2 
– 
– 
3 

65 

– 

65 

– 

65 

(49)

16 

– 

16 

% 

0.2 
75.4 

Inter- 
segment 
  elimination50
US$m   

Other 
US$m   

(35) 

(327) 

– 

– 

327  

327  

– 

– 

– 

  – 
– 
– 
(51) 

(51) 

– 

(51) 

– 

(51) 

51  

– 

– 

– 

9  

4  

(2) 

2  

– 

38  

38  

– 
– 
– 
8  

22  

1  

23  

(3) 

20  

(14) 

6  

– 

6  

%     

–     
60.9     

579 

248 

200 

8 

208 

–

139 

139 

21 
3 
88 
39 

1,325 

(68)

1,257 

(29)

1,228 

(587)

641 

– 

641 

% 

6.9 
46.7 

Total
US$m 

6,458 

2,167 

356 

345 

701 

–

364 

364 

176 
20 
1,717 
300 

11,903 

(1,390)

10,513 

(2,492)

8,021 

(5,990)

2,031 

6 

2,037 

% 

21.9 
57.0 

US$m 

42,287 
102,946 
59,443 

US$m 

US$m 

US$m 

US$m 

US$m 

18,523  
30,320  
27,564  

15,460 
19,382 
14,367 

8,273 
53,870 
15,384 

31 
391 
2,128 

– 
361  
– 

(1,378) 

143 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Geographical regions > Latin America > Profit/(loss) before tax by customer group // Products and services 

Profit/(loss) before tax (continued) 

Latin America 

Personal 
Financial 
Services 

US$m   

 Commercial 
Banking
US$m 

Global
  Banking &
  Markets
US$m 

Net interest income .....................  

Net fee income ............................  

3,983  

1,372  

1,407 

485 

Trading income excluding net 

interest income  .......................  

Net interest income on 

trading activities  .....................  

Net trading income42 ...................  

Changes in fair value of long- 

term debt issued and  
related derivatives  ..................   

Net income from other financial 
instruments designated at fair 
value  .......................................  

Net income from financial 

instruments designated at  
fair value .................................  

Gains less losses from financial 

investments .............................  

Gains arising from dilution of 

interests in associates  .............  
Dividend income .........................  
Net earned insurance premiums  .  
Other operating income  ..............  

Total operating income ...............  

Net insurance claims43  ................   

Net operating income16  ...............  

Loan impairment (charges)/ 

recoveries and other credit  
risk provisions  ........................  

Net operating income  .................  

67    

10    

77  

– 

314 

314  

120  

– 
5  
1,448  
145  

7,464  

(1,330) 

6,134  

(1,492) 

4,642  

39 

1 

40 

–

–

– 

51 

– 
2 
66 
69 

2,120 

(37)

2,083 

(212)

1,871 

Total operating expenses  ............  

(3,758) 

(1,132)

884  

9  

893  

%     

3.7     
61.3     

739 

1 

740 

% 

3.1 
54.3 

Operating profit  ..........................  

Share of profit in associates  

and joint ventures  ...................  

Profit before tax  ..........................  

Share of HSBC’s profit  

before tax ................................    
Cost efficiency ratio  ...................    

Balance sheet data41 

Loans and advances to  

customers (net)  .......................  
Total assets  .................................  
Customer accounts ......................  

For footnotes, see page 149. 

2007 

Private
Banking
US$m 

20 

40 

2 

–

2 

–

–

– 

1 

– 
– 
– 
8 

71 

– 

71 

– 

71 

(46)

25 

– 

25 

% 

0.1 
64.8 

Inter- 
segment 
  elimination50
US$m   

Other 
US$m   

(247) 

– 

– 

247  

247  

– 

– 

– 

– 

– 
– 
– 
(37) 

(37) 

– 

(37) 

– 

(37) 

37  

– 

– 

– 

3  

6  

– 

– 

– 

– 

– 

– 

(1) 

11  
– 
– 
12  

31  

– 

31  

(6) 

25  

(22) 

3  

– 

3  

%     

–     
71.0     

410 

250 

164 

18 

182 

–

6

6 

82 

– 
2 
80 
31 

1,043 

(60)

983 

13 

996 

(481)

515 

2 

517 

% 

2.1 
48.9 

Total
US$m 

5,576 

2,153 

272 

276 

548 

–

320

320 

253 

11 
9 
1,594 
228 

10,692 

(1,427)

9,265 

(1,697)

7,568 

(5,402)

2,166 

12 

2,178 

% 

9.0 
58.3 

US$m 

47,923 
102,649 
61,292 

US$m 

US$m 

US$m 

US$m 

US$m 

21,680 
35,181 
30,628 

16,243 
21,049 
15,524 

9,935 
46,606 
13,950 

65 
302 
1,190 

– 
261 
– 

(750) 

144 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
Products and services 

Personal Financial Services 

Personal Financial Services provides 98 million 
individual and self-employed customers with 
financial services in over 60 markets worldwide. 

In markets where HSBC already has scale or, in 

emerging markets where scale can be built over 
time, HSBC offers its range of personal financial 
products and services to all customer segments. In 
other markets, HSBC participates more selectively, 
targeting only those customer segments which have 
strong international connectivity or where HSBC’s 
global scale is crucial. 

Typically, offerings include personal banking 
products (current and savings accounts, mortgages 
and personal loans, credit cards, and local and 
international payment services) and wealth 
management services (insurance and investment 
products and financial planning services). 

HSBC Premier (‘Premier’) provides premium 

banking services to its customers including 
personalised relationship management, a single 
online view of all international accounts, free 
international funds transfer between HSBC accounts, 
24-hour priority telephone access, global travel 
assistance and wealth management services. There 
are now over 3.4 million Premier customers, who 
can use more than 370 specially designated Premier 
branches and centres in 43 markets. 

HSBC Advance offers a range of premium 
services including preferential day-to-day and 
international banking while allowing solutions to be 
customised to meet local requirements. 

Wealth management services play an important 

part in meeting the needs of customers. Insurance 
products distributed by HSBC through its direct 
channels and branch networks include life, property 
and health insurance as well as pensions and credit 
protection. HSBC also makes available a wide range 
of investment products. A choice of third-party and 
proprietary funds offer customers the ability to 
diversify their investments across a range of best-in- 
class fund managers chosen after a rigorous and 
objective selection process. Comprehensive financial 
planning services covering customers’ investment, 
retirement, personal and asset protection needs are 
offered through qualified financial planning 
managers. 

Personal customers prefer to conduct their 
financial business at times convenient to them, using 
the sales and service channels of their choice. This 
demand for flexibility is met through the increased 

145 

provision of direct channels such as the internet and 
self-service terminals, in addition to traditional and 
automated branches and service centres accessed by 
telephone. 

HSBC is a major global credit card issuer with 

over 100 million credit cards in force in over 
50 markets. In addition to HSBC branded cards, a 
number of markets offer co-branded credit cards and 
third-party private label cards (or store cards) 
through merchant relationships.  

High net worth individuals and their families 
who choose the differentiated services offered within 
Private Banking are not included in this customer 
group. 

Commercial Banking 

HSBC is one of the world’s leading and most 
international banks, with over 3 million Commercial 
Banking customers in 63 countries and territories, 
including sole proprietors, partnerships, clubs and 
associations, incorporated businesses and publicly 
quoted companies.  

HSBC divides its Commercial Banking business 

into corporate, mid-market, business banking upper 
and business banking mass segments, allowing the 
development of tailored customer propositions while 
adopting a broader view of the entire commercial 
banking sector, from sole traders to top-end  
mid-market corporations. This allows HSBC to 
provide continuous support to companies as they 
grow in size both domestically and internationally, 
and ensures a clear focus on the business banking 
sectors, which are typically the key to innovation 
and growth in market economies. 

HSBC places particular emphasis on 
geographical collaboration to meet its business 
customers’ needs and aims to be recognised as the 
leading international business bank and the best bank 
for business in target markets. The range of products 
and services includes: 

Financing: HSBC provides a range of short and 

longer-term financing options for Commercial 
Banking customers, both domestically and cross-
border, including overdrafts, receivables finance, 
term loans and property finance. The Group offers 
forms of asset finance in selected sites and has 
established specialised divisions providing leasing 
and instalment finance for vehicles, plant and 
equipment.  

Payments and cash management: HSBC is a 

leading provider of domestic and cross-border 
payments, collections, liquidity management and 
account services worldwide. The Group’s extensive 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Products and services / Other information > Funds under management 

network of offices and direct access to numerous 
local clearing systems enhances its customers’ ability 
to manage their cash efficiently on a global basis. 
Deposits are attracted through current accounts and 
savings products, in local and foreign currencies. 

International trade: HSBC finances and 
facilitates significant volumes of international trade, 
under both open account terms and traditional trade 
finance instruments. HSBC also provides 
international factoring, commodity and insured 
export finance, and forfaiting services. The Group 
utilises its extensive international network to build 
customer relationships at both ends of trade flows, 
and maximises efficiency through expertise in 
document checking and processing, and highly 
automated systems. 

Treasury and capital markets: Commercial 
Banking customers are volume users of the Group’s 
foreign exchange, derivatives and structured product 
capabilities, including sophisticated currency and 
interest rate options. 

Commercial cards: HSBC offers commercial 

card issuing and acquiring services. Commercial 
card issuing helps customers enhance cash 
management, improve cost control and streamline 
purchasing processes. HSBC’s card acquiring 
services enable merchants to accept credit and 
debit card payments either in person or when the 
cardholder is not present (e.g. over the internet or 
by telephone). 

Insurance: Through its bancassurance model, 
HSBC offers a full range of commercial insurance 
products and services to enable customers and 
company owners to trade and grow safely. Products 
include key person and life insurance, employee 
benefits and a variety of commercial risks such as 
property, liability, cargo and trade credit insurance. 
These products are provided by HSBC as a 
manufacturer or an intermediary utilising preferred 
strategic partners. Upon the completion of the sale of 
HSBC Insurance Brokers in 2010 a new partnership 
will be launched with Marsh, the global insurance 
broker, to provide intermediary services to HSBC’s 
corporate customers. 

Wealth management services: These include 

advice and products related to savings and 
investments provided to Commercial Banking 
customers and their employees through HSBC’s 
worldwide network, with clients being referred to 
Premier and Private Banking where appropriate. 

Investment banking: A small number of 

Commercial Banking customers need corporate 

146 

finance and advisory support. These requirements 
are serviced by the Group on a client-specific basis. 

Delivery channels: HSBC deploys a full range 

of delivery channels, including specific online and 
direct banking offerings such as HSBCnet and 
Business Internet Banking. 

Global Banking and Markets 

Global Banking and Markets provides tailored 
financial solutions to major government, corporate 
and institutional clients worldwide. Managed as a 
global business, Global Banking and Markets 
operates a long-term relationship management 
approach to build a full understanding of clients’ 
financial requirements. Sectoral client service teams 
comprising relationship managers and product 
specialists develop financial solutions to meet 
individual client needs. With dedicated offices in 
over 62 countries and access to HSBC’s worldwide 
presence and capabilities, this business serves 
subsidiaries and offices of its clients on a global 
basis. 

Global Banking and Markets is managed as four 

principal business lines: Global Markets, Global 
Banking, Global Asset Management and Principal 
Investments. This structure allows HSBC to focus on 
relationships and sectors that best fit the Group’s 
footprint and facilitates seamless delivery of HSBC’s 
products and services to clients. 

Global Markets  

HSBC’s operations in Global Markets consist of 
treasury and capital markets services for 
supranationals, central banks, corporations, 
institutional and private investors, financial 
institutions and other market participants. Products 
include: 

• 

• 

• 

• 

• 

• 

• 

foreign exchange;  

 currency, interest rate, bond, credit, equity and 
other derivatives;  

government and non-government fixed income 
and money market instruments; 

precious metals and exchange traded futures; 

equity services, including research, sales and 
trading for institutional, corporate and private 
clients and asset management services;  

distribution of capital markets instruments, 
including debt, equity and structured products, 
utilising HSBC’s global network; and 

securities services, where HSBC is one of the 
world’s leading custodians providing custody 

 
 
 
 
 
and clearing services and funds administration 
to both domestic and cross-border investors. 

Global Banking 

HSBC’s operations in Global Banking consist of 
financing, advisory and transaction services for 
corporations, institutional and private investors, 
financial institutions, and governments and their 
agencies. Products include: 

• 

• 

• 

financing and capital markets, which comprises 
capital raising, including debt and equity capital, 
corporate finance and advisory services, 
bilateral and syndicated lending, leveraged and 
acquisition finance, structured and project 
finance, lease finance, and non-retail deposit-
taking;  

international, regional and domestic payments 
and cash management services; and 

other transaction services, including trade 
services, factoring and banknotes. 

Global Asset Management 

HSBC’s operations in asset management consist of 
products and services for institutional investors, 
intermediaries and individual investors and their 
advisers. 

Principal Investments 

This includes private equity, which comprises 
HSBC’s captive private equity funds, strategic 
relationships with third-party private equity 
managers and other investments. 

Private Banking 

HSBC’s presence in all the major wealth-creating 
regions has enabled it to build one of the world’s 
leading private banking groups, providing private 
banking and trustee services to high net worth 
individuals and their families from over 90 locations 
in 42 countries and territories, with client assets of 
US$367 billion at 31 December 2009.  

HSBC Private Bank is the principal marketing 

name of the HSBC Group’s international private 
banking business. Utilising the most suitable 
products from the marketplace, HSBC Private Bank 
works with its clients to offer both traditional and 
innovative ways to manage and preserve wealth 
while optimising returns. Products and services 
offered include: 

Private Banking Services: These comprise 

multi-currency deposit accounts and fiduciary 
deposits, credit and specialist lending, treasury 

147 

trading services, cash management, securities 
custody and clearing. In addition, HSBC Private 
Bank works to ensure that its clients have full access 
to other products and services available throughout 
HSBC such as credit cards, internet banking, 
corporate banking, and investment banking. 

Private Wealth Management: This comprises 
both advisory and discretionary investment services. 
A wide range of investment vehicles is covered, 
including bonds, equities, derivatives, options, 
futures, structured products, mutual funds and 
alternatives (hedge funds, private equity and real 
estate). By accessing regional expertise in six major 
advisory centres in Hong Kong, Singapore, Geneva, 
New York, Paris and London, Private Banking seeks 
to identify the most suitable investments for clients’ 
needs and investment strategies. Corporate Finance 
Solutions helps provide clients with cross-border 
solutions for their companies, working in 
conjunction with Global Banking & Markets.  

Private Wealth Solutions: These comprise 
inheritance planning, trustee and other fiduciary 
services designed to protect wealth and preserve it 
for future generations through structures tailored to 
meet the individual needs of each family. Areas of 
expertise include trusts, foundation and company 
administration, charitable trusts and foundations, 
insurance, family office advisory and philanthropy. 

Other information 

Funds under management 

Funds under management 
At 1 January  ...............................  
Net new money  ..........................  
Value change  .............................  
Exchange and other ....................  

At 31 December  .........................  

Funds under management by 

business 

Global Asset Management .........  
Private Banking  .........................  
Affiliates  ....................................  
Other  ..........................................  

2009 
US$bn 

2008 
US$bn 

735 
36 
76 
10 

857 

844 
(1)
(159)
51 

735 

At 31 December 
2009 
US$bn 

2008 
US$bn 

423 
251 
3 
180 

857 

370 
219 
2 
144 

735 

Funds under management at 31 December 2009 
were US$857 billion, an increase of 17 per cent 
when compared with 2008. Both Global Asset 
Management and Private Banking fund holdings 

 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Other information > Assets held in custody / Property / Legal proceedings / Data security // Footnotes 

increased, primarily as a result of the improvement 
in global equity markets during the year. 

Global Asset Management funds increased by 
14 per cent compared with 2008 to US$423 billion 
as a result of market performance, strong net flows, 
particularly in Asia, and favourable foreign exchange 
movements. Emerging markets funds increased 
during 2009, driven by market performance gains 
and net flows. HSBC remains one of the world’s 
largest emerging market asset managers with funds 
under management of US$90 billion at 31 December 
2009.   

Private Banking funds under management 

increased by 15 per cent to US$251 billion at 
31 December 2009, driven by strengthening equity 
markets, mainly in Europe and Hong Kong. 

Client assets, which provide an indicator of 
overall Private Banking volumes and include funds 
under management, were US$367 billion, up by 
US$15 billion compared with 2008. 

Other funds under management, which are 

mainly held by a corporate trust business in Asia, 
increased to US$180 billion. 

Assets held in custody and under 
administration 

Custody is the safekeeping and servicing of 
securities and other financial assets on behalf of 
clients. At 31 December 2009, assets held by HSBC 
as custodian amounted to US$5.2 trillion, 45 per 
cent higher than the US$3.6 trillion held at 
31 December 2008. This was mainly driven by an 
increase in the market value of assets. 

HSBC’s assets under administration business, 

which includes the provision of various support 
function activities including the valuation of 
portfolios of securities and other financial assets on 
behalf of clients, complements the custody business. 
At 31 December 2009, the value of assets held under 
administration by the Group amounted to 
US$2.8 trillion. 

Property 

At 31 December 2009, HSBC operated from some 
10,100 operational properties worldwide, of which 
approximately 2,600 were located in Europe, 2,900 
in Hong Kong and Rest of Asia-Pacific, 800 in North 
America, 3,500 in Latin America and 300 in the 
Middle East. These properties had an area of 
approximately 70.8 million square feet (2008: 
73.6 million square feet). 

A gain of US$576 million was recognised in 

respect of the sale and leaseback of HSBC’s 
headquarters building at 8 Canada Square, London 
which was effected through the disposal of the 
Group’s entire shareholding in Project Maple II B.V. 
(‘PMII’) to the National Pension Service of Korea. 
Gains were also realised on the sale of the head 
office building in Argentina.  

HSBC’s freehold and long leasehold properties, 
together with all leasehold properties in Hong Kong, 
were valued in 2009. The value of these properties 
was US$4.1 billion (2008: US$3.3 billion) in excess 
of their carrying amount in the consolidated balance 
sheet. In addition, properties with a net book value 
of US$1,061 million were held for investment 
purposes.  

HSBC’s operational properties are stated at cost, 

being historical cost or fair value at the date of 
transition to IFRSs (their deemed cost) less any 
impairment losses, and are depreciated on a basis 
calculated to write off the assets over their estimated 
useful lives. Properties owned as a consequence of 
an acquisition are recognised initially at fair value. 

Further details are included in Note 23 on the 

Financial Statements. 

Legal proceedings 

On 27 July 2007, the UK Office of Fair Trading 
(‘OFT’) issued High Court legal proceedings against 
a number of UK financial institutions, including 
HSBC Bank, to determine the legal status and 
enforceability of certain charges applied to their 
personal customers in relation to unauthorised 
overdrafts. In a judgement given on 25 November 
2009, the Supreme Court held that provided the 
relevant charges were in plain and intelligible 
language, the amount of those charges could not be 
assessed for fairness by either the OFT or the courts. 
On 22 December 2009, the OFT announced that it 
would not be continuing the investigation it began in 
March 2007 into the fairness of unauthorised 
overdraft charges following detailed consideration of 
the Supreme Court judgement. 

In December 2008, in the US, Bernard L 
Madoff (‘Madoff’) was arrested and charged with 
securities fraud and the US Securities and Exchange 
Commission filed securities fraud charges against 
Madoff and Madoff Securities. On 29 March 2009, 
Madoff pleaded guilty to 11 felony cases and was 
subsequently sentenced to 150 years in prison. 
Various non-US HSBC group companies provide 
custodial, administration and similar services to a 

148 

 
 
 
 
 
number of funds incorporated outside the US whose 
assets were invested with Madoff Securities and 
have been named as defendants in suits in the US, 
Ireland, Luxembourg and other jurisdictions. HSBC 
considers that it has good defences to these claims 
and will continue to defend them vigorously. HSBC 
is unable reliably to estimate the liability, if any, that 
might arise as a result of such claims. 

Full details are provided in Note 42 on the 

Financial Statements. 

Data security 

HSBC Private Bank (Suisse) is currently continuing 
to investigate a theft of client data which was widely 
reported in December 2009 as having been supplied 
to the French authorities. The theft appears to have 
taken place during a period preceding March 2007. 
The bank is working closely with the Swiss 
authorities and its regulator to establish the extent of 
data involved in the theft in order to protect the 
interests and rights of its clients and of the Group 
and to further enhance its security policies and data 
protection practices. 

Footnotes to the Operating and Financial Review 

Key performance indicators (page 18) 

  1  The percentage increase in net operating income before loan impairment and other credit risk charges since the previous year. 
  2  As a percentage of net operating income before loan impairment charges and other credit risk provisions. 
  3  Other income comprises net operating income before loan impairment charges and other credit risk provisions less net interest income 

and net fee income. 

  4  Total operating expenses divided by net operating income before loan impairment and other credit risk charges. 
  5  Net operating income divided by average risk-weighted assets. 
  6  Profit attributable to ordinary shareholders divided by average invested capital. 
  7  The return on average total shareholders’ equity is defined as profit attributable to shareholders of the parent company divided by the 

average total shareholders’ equity. 

  8  The percentage increase in dividends per share since the previous year, based on the dividends paid in respect of the year to which the 

dividend relates. 

  9  Basic earnings per ordinary share is defined in Note 13 on the Financial Statements. 

Reconciliations of reported and underlying profit/(loss) before tax (pages 21 to 22) 

10  These columns comprise the net increments or decrements in profits in the current year compared with the previous year which are 
attributable to acquisitions or disposals of subsidiaries and/or movements in fair value of own debt attributable to credit spread 
(together referred to as ‘adjustments’ in the tables for HSBC, the ‘Other’ customer group and certain geographical regions). 
Comparatives for 2007 include gains arising on the dilution of interests in associates, where relevant. The inclusion of acquisitions and 
disposals is determined in the light of events each year. 

11  ‘Currency translation’ is the effect of translating the results of subsidiaries and associates for the previous year at the average rates of 

exchange applicable in the current year. 

12  Excluding adjustments in 2008. 
13  Positive numbers are favourable: negative numbers are unfavourable. 
14  Changes in fair value of long-term debt issued. 
15  ‘Other income’ in this context comprises net trading income, net income/(expense) from other financial instruments designated at fair 
value, gains less losses from financial investments, gains arising from dilution of interests in associates, dividend income, net earned 
insurance premiums and other operating income less net insurance claims incurred and movement in liabilities to policyholders. 

16  Net operating income before loan impairment charges and other credit risk provisions. 
17  Excluding adjustments in 2007. 

Financial summary (pages 23 to 60) 

18  The change in fair value related to movements in the Group’s credit spread on long-term debt resulted in an expense of US$6.5 billion 

in 2009 (2008: income of US$6.6 billion; 2007: income of US$3.1 billion). 

19  Net interest income includes the cost of funding trading assets, while the related external revenues are reported in trading income. In 

HSBC’s customer group results, the cost of funding trading assets is included with Global Banking and Markets’ net trading income as 
an interest expense. 

20  Gross interest yield is the average annualised interest rate earned on average interest-earning assets (‘AIEA’).  
21  Net interest spread is the difference between the average annualised interest rate earned on AIEA, net of amortised premiums and loan 

fees, and the average annualised interest rate paid on average interest-bearing funds. 
22  Net interest margin is net interest income expressed as an annualised percentage of AIEA. 
23  The cost of internal funding of trading assets was US$1,309 million (2008: US$5,547 million; 2007: US$5,433 million) and is excluded 

from the reported ‘Net trading income’ line and included in ‘Net interest income’. However, this cost is reinstated in ‘Net trading 
income’ in HSBC’s customer group and global business reporting. 

24  Net trading income includes an expense of US$444 million (2008: income of US$529 million; 2007: income of US$34 million), 

associated with changes in the fair value of issued structured notes and other hybrid instrument liabilities derived from movements in 
HSBC issuance spreads. 

25  Other changes in fair value include gains and losses arising from changes in the fair value of derivatives that are managed in 

conjunction with HSBC’s long-term debt issued. 

26  Net insurance claims incurred and movement in liabilities to policyholders arise from both life and non-life insurance business. For 

non-life business, amounts reported represent the cost of claims paid during the year and the estimated cost of notified claims. For life 

149 

 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Operating and Financial Review (continued) 

Footnotes // Impact of Market Turmoil > Background and disclosure policy 

business, the main element of claims is the liability to policyholders created on the initial underwriting of the policy and any subsequent 
movement in the liability that arises, primarily from the attribution of investment performance to savings-related policies. Consequently, 
claims rise in line with increases in sales of savings-related business and with investment market growth. 

27  The Middle East is disclosed as a separate geographical region with effect from 1 January 2009. Previously, it formed part of Rest of 

Asia-Pacific. Comparative data have been restated accordingly. 

28  Expressed as a percentage of average invested capital. 
29  Average invested capital is measured as average total shareholders’ equity after: 

–   adding back the average balance of goodwill amortised pre-transition to IFRSs or subsequently written-off, directly to reserves (less 

goodwill previously amortised in respect of the French regional banks sold in 2008); 

–   deducting the average balance of HSBC’s revaluation surplus relating to property held for own use. This reserve was generated when 

determining the deemed carrying cost of such properties on transition to IFRSs and will run down over time as the 
properties are sold; 

–   deducting average preference shares and other equity instruments issued by HSBC Holdings; and 
–   deducting average reserves for unrealised gains/(losses) on effective cash flow hedges and available-for-sale securities.  

30  Return on invested capital is based on the profit attributable to ordinary shareholders of the parent company less goodwill previously 

amortised in respect of the French regional banks sold in 2008. 

31  ‘Currency translation’ is the effect of translating the assets and liabilities of subsidiaries and associates for the previous year-end at the 

rates of exchange applicable at the current year-end. 

32  Interest income on trading assets is reported as ‘Net trading income’ in the consolidated income statement. 
33  Interest income on financial assets designated at fair value is reported as ‘Net income from financial instruments designated at fair 

value’ in the consolidated income statement. 

34  Brazilian operations comprise HSBC Bank Brasil S.A.-Banco Múltiplo and subsidiaries, plus HSBC Serviços e Participações Limitada. 
35  This table analyses interest-bearing bank deposits only. See page 58 for an analysis of all bank deposits. 
36  Interest expense on financial liabilities designated at fair value is reported as ‘Net income on financial instruments designated at fair 

value’ in the consolidated income statement, other than interest on own debt. 

37  This table analyses interest-bearing customer accounts only. See page 59 for an analysis of all customer accounts. 
38  For the purpose of calculating the ratios, earnings consist of income from continuing operations before taxation and minority interests, 
plus fixed charges, and after deduction of the unremitted pre-tax income of associated undertakings. Fixed charges consist of total 
interest expense, including or excluding interest on deposits, as appropriate, dividends on preference shares and other equity 
instruments, as applicable, and the proportion of rental expense deemed representative of the interest factor. 

39  Net interest margin is calculated as net interest income divided by average interest earning assets. 
40  The main items reported under ‘Other’ are certain property activities, unallocated investment activities, centrally held investment 

companies, gains arising from the dilution of interests in associates, movements in the fair value of own debt designated at fair value 
(the remainder of the Group’s gain on own debt is included in Global Banking and Markets), and HSBC’s holding company and 
financing operations. The results also include net interest earned on free capital held centrally, operating costs incurred by the head 
office operations in providing stewardship and central management services to HSBC, and costs incurred by the Group Service Centres 
and Shared Service Organisations and associated recoveries. At 31 December 2009, there were no gains arising from the dilution of 
interests in associates (2008: nil; 2007: US$1.1 billion) and fair value gains on HSBC’s own debt designated at fair value were 
US$6.2 billion (2008: US$6.7 billion income; 2007: US$2.8 billion expense). 

41  Assets by geographical region and customer group include intra-HSBC items. These items are eliminated, where appropriate, under the 

heading ‘Intra-HSBC items’. 

42  In the analyses of customer groups and global businesses, net trading income comprises all gains and losses from changes in the fair 
value of financial assets and financial liabilities classified as held for trading, together with related external and internal interest 
income and interest expense, and dividends received; in the statutory presentation internal interest income and expense are eliminated. 

43  Net insurance claims incurred and movement in liabilities to policyholders. 
44  In 2009, Global Markets included a US$444 million expense on the widening of credit spreads on structured liabilities (2008: income 

of US$529 million; 2007: income of US$34 million). 

45  Total income earned on securities services products in the Group amounted to US$1.4 billion (2008: US$2.2 billion; 2007: 

US$2.0 billion), of which US$1.4 billion was in Global Banking and Markets (2008: US$2.1 billion; 2007: US$1.9 billion) and 
US$19 million was in Commercial Banking (2008: US$45 million; 2007: US$33 million). 

46  Total income earned on payments and cash management products in the Group amounted to US$3.8 billion (2008: US$5.2 billion; 
2007: US$5.2 billion), of which US$2.8 billion was in Commercial Banking (2008: US$3.5 billion; 2007: US$3.5 billion) and 
US$1.1 billion was in Global Banking and Markets (2008: US$1.7 billion; 2007: US$1.6 billion). 

47  Total income earned on other transaction services in the Group amounted to US$1.8 billion (2008: US$1.8 billion; 2007: 

US$1.4 billion), of which US$1.3 billion was in Commercial Banking relating to trade and supply chain (2008: US$1.3 billion; 2007: 
US$1.0 billion) and US$507 million was in Global Banking and Markets of which US$382 million related to trade and supply chain 
(2008: US$355 million; 2007: US$270 million) and US$125 million related to banknotes and other (2008: US$126 million; 2007: 
US$102 million) 

48  ‘Other’ in Global Banking and Markets includes net interest earned on free capital held in the global business not assigned to products. 
49  Trading assets and financial investments held in Europe, and by Global Banking and Markets in North America, include financial 

assets which may be repledged or resold by counterparties. 

50  Inter-segment elimination comprises (i) the costs of shared services and Group Service Centres included within ‘Other’ which are 

recovered from customer groups, and (ii) the intra-segment funding costs of trading activities undertaken within Global Banking and 
Markets. HSBC’s Balance Sheet Management business, reported within Global Banking and Markets, provides funding to the trading 
businesses. To report Global Banking and Markets’ ‘Net trading income’ on a fully funded basis, ‘Net interest income’ and ‘Net interest 
income/(expense) on trading activities’ are grossed up to reflect internal funding transactions prior to their elimination in the inter-
segment column. 

51  France primarily comprises the domestic operations of HSBC France, HSBC Assurances and the Paris branch of HSBC Bank. 
52  US includes the impairment of goodwill in respect of Personal Financial Services – North America as described in Note 22 on the 

Financial Statements.

150 

 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil 

Background and disclosure policy 
(Audited) 

As a result of the widespread deterioration in the 
markets for securitised and structured financial 
assets and consequent disruption to the global 
financial system which began in mid-2007, the 
markets for these assets have remained illiquid and 
it has remained difficult to observe prices for 
structured credit risk, including senior tranches of 
such risk. The ensuing constraint on the ability of 
financial institutions to access wholesale markets to 
fund such assets has put additional downward 
pressure on asset prices. As a consequence, since 
2007 many financial institutions have recorded 
considerable reductions in the fair values of asset 
values, including their asset-backed securities 
(‘ABS’s) and leveraged structured transactions, most 
significantly for sub-prime and Alt-A mortgage-
backed securities (‘MBS’s) and collateralised debt 
obligations (‘CDO’s) referencing these securities. 

A further constraint on liquidity within the 

market for securitised assets emerged in 2009 as 
rating agencies changed their rating methodologies 
in response to changed circumstances, precipitating 
widespread downgrades and the fear of further 
downgrades across all tranches of securitised paper. 
This accentuated illiquidity, particularly for those 
institutions subject to the Basel II framework, which 
ties capital requirements to external credit ratings 
without reference to the actual level of expected loss 
on the securities. In light of these issues around 
liquidity and the risk to capital from further write-
downs, ratings changes and realised losses and 
impairments in 2009, many financial institutions 
took steps to reduce leveraged exposures, build their 
liquidity and raise additional capital. 

 Volatility in financial markets, particularly in 
the first half of 2009, resulted in wider transaction 
spreads, although these narrowed during the second 
half of the year. Markets for securitised and 
structured financial assets continued to be severely 
constrained, and the primary market for all but US 
government-sponsored issues remained weak. 

Notwithstanding these developments, the severe 
deterioration in the fair value of assets supported by 
sub-prime and Alt-A mortgages experienced in 2008 
began to reverse in 2009 as buyers sought higher 
yields in the low interest rate environment. For 
example, spreads tightened modestly on Alt-A assets 
and sub-prime assets as greater clarity of ultimate 
losses emerged. 

This section contains disclosures about the 

effect of the ongoing market turmoil on HSBC’s 
securitisation exposures and other structured 

151 

products. HSBC’s principal exposures to the US and 
the UK mortgage markets take the form of credit risk 
from direct loans and advances to customers which 
were originated to be held to maturity or refinancing, 
details of which are provided on page 218. 

Financial instruments which were most affected 

by the market turmoil include those exposures to 
direct lending which are held at fair value through 
profit or loss, or are classified as available for sale, 
which are also held at fair value. Financial 
instruments included in these categories comprise 
ABSs, including MBSs and CDOs, and exposures to 
and contingent claims on monoline insurers 
(‘monolines’) in respect of structured credit activities 
and leveraged finance transactions which were 
originated to be distributed. 

In accordance with HSBC’s policy to provide 
meaningful disclosures that help investors 
and other stakeholders understand the 
Group’s performance, financial position and 
changes thereto, the information provided in 
this section goes beyond the minimum 
levels required by accounting standards, 
statutory and regulatory requirements and 
listing rules.  

HSBC has voluntarily adopted the draft British 
Bankers’ Association Code on Financial Reporting 
Disclosure (‘the draft BBA Code’) for its 2009 
Financial Statements. This sets out five disclosure 
principles together with supporting guidance. The 
principles are that UK banks will:  

• 

• 

• 

• 

• 

provide high quality and meaningful disclosures 
useful to decision-making; 

review and enhance their financial instrument 
disclosures for key areas of interest; 

assess the applicability and relevance of good 
practice recommendations to their disclosures, 
acknowledging the importance of such 
guidance; 

seek to enhance the comparability of financial 
statement disclosures across the UK banking 
sector; and 

clearly differentiate in their annual reports 
between information that is audited and 
information that is unaudited.  

In the context of facilitating an understanding 
of the ongoing turmoil in markets for securitised and 
structured assets and in line with the principles of the 
draft BBA Code, HSBC has continued to assess 
good practice recommendations issued from time to 
time by relevant regulators and standard setters. 

 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

Background and disclosure policy / Overview of exposure > Reclassification of financial assets 

Specifically, HSBC has considered the 
recommendations relating to disclosure contained 
within the following reports: 

• 

• 

• 

the Financial Stability Forum: ‘Enhancing 
market and institutional resilience’; 

the Committee of European Banking 
Supervisors: ‘Banks’ transparency on activities 
and products affected by the recent market 
turmoil’ and ‘Consultation Paper 30: Disclosure 
guidelines: Lessons learnt from the financial 
crisis’; and 

the IASB Expert Advisory Panel: ‘Measuring 
and disclosing the fair value of financial 
instruments in markets that are no longer 
active’.  

The particular topics covered in respect of 

HSBC’s securitisation activities and exposure to 
structured products are as follows: 
•    overview of exposure; 
• 
business model; 
•    risk management; 
•    accounting policies; 
•    nature and extent of HSBC’s exposures; 
•    fair values of financial instruments; and 
•    special purpose entities. 

Overall exposure of HSBC 

Overview of exposure  
(Audited) 

At 31 December 2009, the aggregate carrying 
amount of HSBC’s exposure to ABSs, trading loans 
held for securitisation and exposure to leveraged 
finance transactions was US$79 billion (2008: 
US$91 billion), summarised in the table below. The 
majority of these exposures arose in Global Banking 
and Markets.  

HSBC’s holdings of available-for-sale ABSs 
fell by US$8.2 billion to US$48.1 billion in 
2009. The associated AFS reserve deficit 
improved by US$6.5 billion or 35 per cent 
to US$12.2 billion. 

Within the total carrying amount of ABSs on the 

balance sheet, ABS holdings of US$14.0 billion 
(2008: US$14.6 billion) are held through vehicles 
discussed on page 155, where significant first loss 
protection is provided by external investors on a 
fully collateralised basis. This includes 
US$3.3 billion (2008: US$3.5 billion) in respect of 
sub-prime and Alt-A residential mortgage exposure. 

At 31 December 2009 

At 31 December 2008 

Carrying 

amount   
US$bn     

 Including
sub-prime
and Alt-A   

US$bn     

Carrying 

amount   
US$bn     

Including 
sub-prime 
and Alt-A 
US$bn 

ABSs  ....................................................................................................  
– fair value through profit or loss  ...................................................  
– available for sale1  .........................................................................  
– held to maturity1  ...........................................................................  
– loans and receivables ....................................................................  

Loans at fair value through profit or loss  ............................................  

Leveraged finance loans  ......................................................................  
– loans and receivables ....................................................................  

For footnote, see page 195. 

Reconciliation of movement in carrying amount of ABSs 

71 
12
48
3
8

2 

6 
6

79 

11 
1
8
–
2

2 

– 
–

13 

81 
14 
56 
3 
8 

4 

6 
6 

91 

Balance at 1 January 2009....................................................................................................................................................  
Net ABS sales (principally of US Government agency and sponsored enterprises) ..........................................................  
Principal amortisation of available-for-sale ABSs (repayment at par) ...............................................................................  
Movement on fair values of available-for-sale ABSs .........................................................................................................  
Net sales, principal amortisation and write-downs of ABSs classified as trading  .............................................................  
Exchange differences and other movements .......................................................................................................................  

Balance at 31 December 2009 .............................................................................................................................................  

12 
1
9
–
2

3 

– 
–

15 

2009 
US$bn 

81.0 
(5.4)
(6.1)
4.1 
(2.1)
(0.9) 

70.6 

152 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reclassification of financial assets 

In October 2008, the IASB issued amendments to 
IAS 39 ‘Financial Instruments: Recognition and 
Measurement’ and IFRS 7 ‘Financial Instruments: 
Disclosures’ which permitted an entity to reclassify 
non-derivative financial assets out of the held-for-
trading category as described in the accounting 
policies in Note 2 (e) on the Financial Statements.  

During the second half of 2008, HSBC 
reclassified US$15.3 billion and US$2.6 billion of 
financial assets from the held-for-trading category 
to the loans and receivables and available-for-sale 
classifications, respectively. The amount 

Reclassifications of HSBC’s financial assets 

reclassified reflected the fair value of the financial 
assets at the date of reclassification.  

The amendment to IAS 39 was restricted to 

situations where the transferring entity had the 
intention and ability to hold the transferred position 
for the foreseeable future, in the case of transfers to 
the loans and receivable category. Transfers to the 
available-for-sale category were undertaken when 
the transferring entity no longer intended to sell the 
transferred position in the near term. 

HSBC did not undertake any further 

reclassifications under the amendment to IAS 39 
during 2009.

Reclassification to loans and receivables 
ABSs  ....................................................................................................  
Trading loans – commercial mortgage loans  ......................................  
Leveraged finance and syndicated loans .............................................  

Reclassification to available for sale 
Corporate debt and other securities  .....................................................  

If these reclassifications had not been made, 
the Group’s profit before tax in 2009 would have 
risen by US$1.5 billion from US$7.1 billion to 
US$8.6 billion (2008: a reduction of US$3.5 billion 
from US$9.3 billion to US$5.8 billion). The rise in 
profit before tax would have been attributable to 
increases of US$0.6 billion in the North America 
segment and US$0.9 billion in the Europe segment 

HSBC’s fair value gains and losses, income and expense 

At 31 December 2009 
Carrying

At 31 December 2008 
Carrying 

amount   

US$m     

7,827 
553 
5,824 

Fair 
value   
US$m     

6,177 
506 
5,434 

amount   
US$m     

7,991 
587 
5,670 

Fair 
value 
US$m 

6,139 
557 
4,239 

14,204 

12,117 

14,248  

10,935 

1,408 

15,612 

1,408 

13,525 

2,401 

16,649 

2,401 

13,336 

(2008: reductions of US$0.9 billion and 
US$2.6 billion, respectively). These would have 
arisen due to the increase in the fair value of 
leveraged loans and ABSs during the year. The 
following table shows the fair value gains and 
losses, income and expense recognised in the 
income statement both before and after the date 
of reclassification:

Effect on income statement for 2009 
  Assuming 
  no reclass-
ification3
US$m 

  Recorded in
the income
 statement2
US$m 

Net effect 
of reclass- 
ification 
US$m 

Effect on income statement for 2008 

  Recorded in
the income 
 statement2
US$m 

Assuming  
no reclass- 
ification3  
US$m 

Net effect 
of reclass- 
ification 
US$m 

Financial assets reclassified to  

loans and receivables 

ABSs  ..................................................  
Trading loans – commercial  

mortgage loans  ..............................  

Leveraged finance and syndicated 

loans ...............................................  

Financial assets reclassified to 

available for sale 

Corporate debt and other securities  ...  

For footnotes, see page 195. 

511 

32 

434 

977 

101 

1,078 

767 

15 

1,494 

2,276 

301 

2,577 

153 

(256)

17 

(1,060)

(1,299)

(200)

(1,499)

303 

17 

192 

512 

22 

534 

(1,549) 

1,852 

(13) 

(1,239) 

(2,801) 

(202) 

(3,003) 

30 

1,431 

3,313 

224 

3,537 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

Overview of exposure > Financial effect / ABSs classified as available for sale 

Financial effect of market turmoil 

As described in ‘Background and disclosure policy’ 
on page 151, the dislocation of financial markets 
which developed in the second half of 2007 
continued throughout 2008 and into 2009. For the 
last four half-year periods, the write-downs incurred 
by the Group on ABSs, trading loans held for 
securitisation, leveraged finance transactions and  

Financial effect of market turmoil on HSBC 

The Group’s write-downs as a consequence 
of market turmoil were US$1.9 billion in 
2009, down from US$6.3 billion in 2008. 

the movement in fair values on available-for-sale 
ABSs taken to equity, plus impairment losses on 
specific exposures to banks, are summarised in the 
following table: 

Write-downs taken to income statement  .........................................................   
Net movement on available-for-sale reserve on ABSs in the period ..............   
Closing balance of available-for-sale reserve relating to ABSs  .....................   

Half-year to  

31 Dec
2009 
US$bn     

(0.6)    
5.3     
(12.2)    

30 Jun 
2009 
US$bn     

(1.3)    
1.2     
(17.5)    

31 Dec 
2008 
US$bn     

(2.3)    
(10.4)    
(18.7)    

30 Jun 
2008 
US$bn 

(4.0)
(6.1)
(8.3)

Virtually all of these were recorded in Global 

Further analyses of the write-downs taken to the 

Banking and Markets. During 2009, no further 
impairment losses were recognised on the collapse 
of financial institutions as the coordinated actions 
taken by governments and central banks acted to 
stabilise market conditions (2008: US$209 million, 
of which the collapse of Icelandic banks accounted 
for US$126 million). 

income statement by Global Banking and Markets 
and the net carrying amounts of the positions that 
generated these write-downs, are shown in the 
following table: 

Global Banking and Markets write-downs/(write-backs) taken to the income statement and carrying amounts  

Write-downs/(write-backs) during half-year to
30 Jun 
  31 Dec 
2008 
2009 
  US$m 
  US$m 

  31 Dec 
2008 
  US$m 

  30 Jun 
2009 
  US$m 

Sub-prime mortgage-related assets 

– loan securitisation ..........................  
– credit trading  .................................  
Other ABSs ...........................................  
Impairments on reclassified assets4 ......  
Derivative exposure to monolines 

– investment grade counterparts  ......  
– non-investment grade counterparts  
Leveraged finance loans5 ......................  
Other credit related items  .....................  
Available-for-sale impairments and 

other non-trading related items  ........  

80 
17 
(196)
3 

(78)
45 
(120)
(19)

833 

565 

156 
83 
103 
160 

25 
241 
(11)
5 

564 

292 
150 
486 
26 

130 
370 
– 
95 

655 

301 
665 
1,327 
– 

598 
608 
278 
99 

55 

1,326 

2,204 

3,931 

  31 Dec 
2009 
  US$m 

758 
282 
990 
15,612 

897 
408 
196 
61 

  30 Jun

Carrying amount at  
  31 Dec 
2008 

30 Jun 
2008 
  US$m      US$m      US$m 

2009   

943 
303 
1,376 
16,308 

1,593 
510 
285 
116 

1,213 
428 
2,201 
16,649 

2,089 
352 
271 
186 

1,565 
1,377 
8,923 
– 

1,206 
78 
7,375 
321 

For footnotes, see page 195. 

Asset-backed securities classified as 
available for sale  

HSBC’s principal holdings of ABSs are in the 
Global Banking and Markets’ business through 
special purpose entities (‘SPE’s) which were 
established from the outset with the benefit of 
external investor first loss protection  

support, together with positions held directly and by 
Solitaire Funding Limited (‘Solitaire’), where HSBC 
has first loss risk. 

The table below summarises the Group’s 
exposure to ABSs which are classified as available 
for sale. 

154 

 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Available-for-sale ABSs exposure 

Total carrying amount of net principal exposure   

Total available-for-sale reserves  ........................  

2009 
Impairment charge: 

–  borne by HSBC  ..........................................  
–  allocated to capital note holders7  ...............  

Total impairment charge .....................................  

2008 
Impairment charge: 

–  borne by HSBC  ..........................................  
–  allocated to capital note holders7  ...............  

Total impairment charge .....................................  

For footnotes, see page 195. 

At 31 December 2009 

At 31 December 2008 

Directly
held/
Solitaire6  
US$m 

34,040 

(7,349)

SPEs 
US$m 

Total 
US$m 

Directly 
held/ 
Solitaire6    
US$m     

SPEs     
US$m     

Total 
US$m 

14,021 

48,061 

41,601 

14,610 

56,211 

(4,864)

(12,213)

(11,528) 

(7,204) 

(18,732)

Half year to 31 December 

Half year to 30 June 

Directly
held/
Solitaire6  
US$m 

SPEs 
US$m 

Total 
US$m 

Directly 
held/ 
Solitaire6    
US$m   

SPEs     
US$m     

Total 
US$m 

883 
– 

883 

224 
– 

224 

– 
20 

20 

– 
159 

159 

883 
20 

903 

224 
159 

383 

539 
– 

539 

55 
– 

55 

– 
646 

646 

– 
134 

134 

539 
646 

1,185 

55 
134 

189 

Securities investment conduits (special 
purpose entities) 

In the table above, the total carrying amount of 
ABSs in respect of SPEs represent holdings in which 
significant first loss protection is provided through 
capital notes issued by the securities investment 
conduits (‘SIC’s), excluding Solitaire.  

At each reporting date, an assessment is made 

of whether there is any objective evidence of 
impairment in the value of available-for-sale ABSs. 
Impairment charges incurred on assets held by these 
SPEs are offset by a credit to the impairment line for 
the amount of the loss allocated to capital note 
holders. 

The economic first loss protection remaining 
at 31 December 2009 amounted to US$2.2 billion 
(2008: US$2.2 billion).  

On an IFRSs accounting basis, the carrying 

value of the liability for the capital notes at 
31 December 2009 amounted to US$0.7 billion 
(2008: US$0.9 billion). The impairment charge 
recognised during 2009 amounted to US$666 million 
(2008: US$293 million). 

At 31 December 2009, the available-for-sale 
reserve in respect of securities held by the SICs was 
a deficit of US$5.2 billion (2008: US$7.9 billion). 
Of this, US$4.9 billion related to ABSs (2008: 
US$7.2 billion). 

Impairments recognised during 2009 from 
assets held directly or within Solitaire, in recognition 
of the first loss protection of US$1.2 billion provided 
by HSBC through credit enhancement and from 
drawings against the liquidity facility provided 
by HSBC, were US$1,422 million (2008: 
US$279 million), based on a notional principal 
value of securities which were impaired of 
US$2,641 million (2008: US$570 million). The level 
of impairment recognised in comparison with the 
deficit in the available-for-sale reserve is a reflection 
of the credit quality and seniority of the assets held. 

Sub-prime and Alt-A residential mortgage-
backed securities 

Management judges that the assets which are most 
sensitive to possible future impairment are sub-prime 
and Alt-A residential MBSs within HSBC’s holdings 
of available-for-sale ABSs.  

Excluding those held in the SPEs discussed 

above, available-for-sale holdings in these higher 
risk categories amounted to US$4.9 billion at 
31 December 2009 (2008: US$6.1 billion). The 
deficit in the available-for-sale fair value reserve at 
31 December 2009 in relation to these securities was 
US$4.3 billion (2008: US$6.0 billion). 

During 2009, the credit ratings on a proportion of 

ABSs held directly by HSBC, Solitaire and the SICs 
were downgraded. In particular, Moody’s Investor 

155 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

Overview of exposure > AFS ABSs impairment // Business model / Risk management / Accounting policies / Nature and extent of exposures 

Services downgraded the ratings on substantially all 
US Alt-A residential MBSs issued during 2006 and 
2007, including those held by HSBC. 

As discussed on page 178, when assessing 
available-for-sale ABSs for objective evidence of 
impairment at each balance sheet date, HSBC 
considers all available evidence including the 
performance of the underlying collateral. A 
downgrade of a security’s credit rating is not, of 
itself, evidence of impairment. Consequently, 
Moody’s actions alone have no direct impact on the 
measurement of impairment losses. The impairment 
losses recognised on these securities at 31 December 
2009 are set out on page 155. 

Available-for-sale ABS impairment and cash 
loss projections 
(Unaudited) 

HSBC’s regular impairment assessment employs 
an industry standard model with inputs which are 
corroborated using observable market data where 
available. At 31 December 2008, management 
performed a stress test on the available-for-sale ABS 
positions, based on the fair value of the positions at 
that date. The main impacts of the stress test arose 
from increasing the net effect of expected loss and 
prepayment rates for Alt-A securities by between a 
third and a half depending on loan vintage and by 
removing all credit protection from monolines rated 
below AAA by S&P on the HELoC positions. The 
results of the stress test showed that, by applying 
different inputs to those then observed across the 
available-for-sale ABS population, a further 
potential impairment charge to the income statement 
of some US$2 billion to US$2.5 billion could arise 
in the period 2009 to 2011 with expected cash losses 
of US$600 million to US$800 million in the period 
2009 to 2012. 

In 2009, the Global Banking and Markets’ 

available-for-sale ABS portfolio experienced 
US$1.4 billion of impairment charges with 
US$378 million of associated expected cash losses. 
At 31 December 2009, management undertook an 
analysis of the portfolio to estimate the further 
potential impairments and expected cash losses on 
the available-for-sale ABS portfolio. This exercise 
comprised a further shift of projections as at 
31 December 2009 of future loss severities, default 
rates and prepayment rates. The analysis showed 
that the portfolio is now primarily sensitive to 
impairments arising on Alt-A securities. The 
sensitivity of Global Banking and Markets’ 
available-for-sale ABS positions to the loss of 
protection from monolines reduced during 2009 and 
is no longer expected to be a material contributor to 

156 

future impairment charges. The results of the 
analysis indicate that further impairment charges 
of some US$1.1 billion and expected cash losses of 
some US$450 million could arise over the next two 
to three years. These are at the upper end of the 
guidance previously given. 

This analysis makes assumptions in respect of 
the future behaviour of loss severities, default rates 
and prepayment rates. Movements in the parameters 
are not independent of each other. For example, 
increased default rates and increased loss severities, 
which would imply greater impairments, generally 
arise under economic conditions that give rise to 
reduced levels of prepayment, reducing the potential 
for impairment charges. Conversely, economic 
conditions which increase the rates of prepayment 
are generally associated with reduced default rates 
and decreased loss severities. The assumptions used 
by management in the roll-forward analysis have 
been set in the context of further increases in loss 
severities and elevated levels of default rates partly 
offset by stable prepayment rates in the short to 
medium term. 

At 31 December 2009, the incurred and 
projected impairment charges measured for 
accounting purposes significantly exceeded the 
expected cash losses on the securities. Over the 
lives of the available-for-sale ABS securities the 
cumulative impairment charges will converge 
towards the level of cash losses.  

Business model 
(Audited) 

Asset-backed securities and leveraged 
finance 

HSBC is or has been involved in the following 
activities in these areas: 
•    purchasing US mortgage loans with the 
intention of structuring and placing 
securitisations into the market; 

•    trading in ABSs, including MBSs, in secondary 

markets;  

•    holding MBSs and other ABSs in balance sheet 
management activities, with the intention of 
earning net interest income over the life of the 
securities; 

• 

holding MBSs and other ABSs as part of 
investment portfolios, including the structured 
investment vehicles (‘SIV’s), SICs and money 
market funds described under ‘Special purpose 
entities’ below, with the intention of earning net 
interest income and management fees; 

 
 
 
 
Accounting policies 
(Audited) 

HSBC’s accounting policies regarding the 
classification and valuation of financial instruments 
are in accordance with the requirements of IAS 32 
‘Financial Instruments: Presentation’ and IAS 39 
‘Financial Instruments: Recognition and 
Measurement’, as described in Note 2 on the 
Financial Statements, and the use of assumptions and 
estimation in respect of valuation of financial 
instruments as described on page 63. 

Nature and extent of HSBC’s 
exposures 
(Audited) 

This section contains information on HSBC’s 
exposures to the following: 
• 

direct lending held at fair value through profit or 
loss;  

•  ABSs including MBSs and CDOs;  
•  monolines;  
• 

credit derivative product companies (‘CDPC’s); 
and 

• 

leveraged finance transactions. 

MBSs are securities that represent interests in a 

group of mortgages. Investors in these securities 
have the right to cash received from future mortgage 
payments (interest and/or principal). Where an MBS 
references mortgages with different risk profiles, the 
MBS is classified according to the highest risk class. 
Consequently, an MBS with both sub-prime and 
Alt-A exposures is classified as sub-prime.  

CDOs are securities in which ABSs and/or other 

related assets have been purchased and securitised 
by a third party, or securities which pay a return 
which is referenced to those assets. CDOs may 
include exposure to sub-prime mortgage assets 
where these are part of the underlying assets or 
reference assets. As there is often uncertainty 
surrounding the precise nature of the underlying 
collateral supporting CDOs, all CDOs supported by 
residential mortgage-related assets, irrespective of 
the level of sub-prime assets referenced or contained 
therein, are classified as sub-prime. 

HSBC’s holdings of ABSs and CDOs, and its 

direct lending positions, include the following 
categories of collateral and lending activity: 

• 

holding MBSs or other ABSs in the trading 
portfolio hedged through credit derivative 
protection, typically purchased from monolines, 
with the intention of earning the spread 
differential over the life of the instruments; and 

•    originating leveraged finance loans for the 

purposes of syndicating or selling them down in 
order to generate a trading profit and holding 
them in order to earn interest margin over their 
lives. 

These activities are not a significant part of 
Global Banking and Markets’ business, and Global 
Banking and Markets is not reliant on them for any 
material aspect of its business operations or 
profitability.  

The purchase and securitisation of US mortgage 
loans and the secondary trading of US MBSs, which 
was conducted in HSBC’s US MBSs business, was 
discontinued in 2007. 

Special purpose entities 

HSBC enters into certain transactions with 
customers in the ordinary course of business which 
involve the establishment of SPEs to facilitate 
customer transactions. SPEs are used in HSBC’s 
business in order to provide structured investment 
opportunities for customers, facilitate the raising 
of funding for customers’ business activities, or 
diversify HSBC’s sources of funding and/or 
improve capital efficiency. 

The use of SPEs in this way is not a significant 

part of HSBC’s activities and HSBC is not reliant on 
the use of SPEs for any material part of its business 
operations or profitability. Detailed disclosures of 
HSBC’s sponsored SPEs are provided on page 181. 

Risk management 
(Audited) 

The effect of the recent market turmoil on HSBC’s 
risk exposures, the way in which HSBC has 
managed risk exposures in this context, and any 
changes made in HSBC’s risk management polices 
and procedures in response to the market conditions 
are set out in the following sections: 
•  Credit risk – ‘Credit exposure’ (see page 206); 
•  Liquidity risk – ‘The impact of market turmoil 
on the Group’s liquidity risk position’ (see 
page 248); and 

•  Market risk – ‘The impact of market turmoil 

on market risk’ (see page 252). 

157 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

Overview of exposure > Nature and extent of exposures 

• 

other mortgage-related assets: residential 
mortgage-related assets that do not meet any of 
the classifications described above. Prime 
residential mortgage-related assets are included 
in this category. 

HSBC’s exposure to non-residential mortgage-

related ABSs and direct lending includes: 
• 

commercial property mortgage-related 
assets: MBSs with collateral other than 
residential mortgage-related assets; 

• 

• 

• 

leveraged finance-related assets: securities 
with collateral relating to leveraged finance 
loans; 

student loan-related assets: securities with 
collateral relating to student loans; and 

other assets: securities with other receivable-
related collateral. 

Included in the tables on pages 159 to 161 are 

ABSs which are held through SPEs that are 
consolidated by HSBC. Although HSBC 
consolidates these assets in full, the risks arising 
from the assets are mitigated to the extent of third-
party investment in notes issued by those SPEs. For 
a description of HSBC’s holdings of and 
arrangements with SPEs, see page 181.  

The exposure detailed in the table on page 159 

includes long positions where risk is mitigated by 
specific credit derivatives with monolines and other 
financial institutions. These positions comprise: 
• 

residential MBSs with a carrying amount of 
US$1.0 billion (2008: US$0.9 billion); 

• 

residential MBS CDOs with a carrying amount 
of US$15 million (2008: US$39 million); and 

•  ABSs other than residential MBSs and 
MBS CDOs with a carrying amount of 
US$9.2 billion (2008: US$9.8 billion). 

In the tables on pages 160 to 161, carrying 
amounts and gains and losses are given for securities 
except those where risk is mitigated through specific 
credit derivatives with monolines, as detailed above, 
with a total carrying amount of US$10.2 billion 
(2008: US$10.7 billion). The counterparty credit risk 
arising from the derivative transactions undertaken 
with monolines is covered in the monoline exposure 
analysis on page 163. 

• 

sub-prime: loans to customers who have 
limited credit histories, modest incomes, high 
debt-to-income ratios or have experienced credit 
problems caused by occasional delinquencies, 
prior charge-offs, bankruptcy or other credit-
related actions. For US mortgages, standard US 
credit scores are primarily used to determine 
whether a loan is sub-prime. US Home Equity 
Lines of Credit (‘HELoC’s) are classified as 
sub-prime. For non-US mortgages, management 
judgement is used to identify loans with similar 
risk characteristics to sub-prime, for example, 
UK non-conforming mortgages (see below); 
•  US Home Equity Lines of Credit: a form of 

revolving credit facility provided to customers, 
which is supported by a first or second lien 
charge over residential property. Global 
Banking and Markets’ holdings of HELoCs are 
classified as US sub-prime residential mortgage 
assets; 

•  US Alt-A: loans classified as Alt-A are regarded 
as lower risk than sub-prime, but they share 
higher risk characteristics than lending under 
fully conforming standard criteria. US credit 
scores, as well as the level and completeness of 
mortgage documentation held (such as whether 
there is proof of income), are considered when 
determining whether an Alt-A classification is 
appropriate. Mortgages in the US which are not 
eligible to be sold to the major government 
sponsored mortgage agencies, Ginnie Mae 
(Government National Mortgage Association), 
Fannie Mae (the Federal National Mortgage 
Association) and Freddie Mac (the Federal 
Home Loan Mortgage Corporation), are 
classified as Alt-A if they do not meet the 
criteria for classification as sub-prime; 

•  US Government agency and US Government 
sponsored enterprises mortgage-related 
assets: securities that are guaranteed by US 
Government agencies, such as Ginnie Mae, or 
are guaranteed by US Government sponsored 
entities, including Fannie Mae and Freddie Mac; 
•  UK non-conforming mortgage-related assets: 
UK mortgages that do not meet normal lending 
criteria. This includes instances where the 
normal level of documentation has not been 
provided (for example, in the case of self-
certification of income), or where increased risk 
factors, such as poor credit history, result in 
lending at a rate that is higher than the normal 
lending rate. UK non-conforming mortgages are 
treated as sub-prime exposures; and 

158 

 
 
 
 
Carrying amount of HSBC’s consolidated holdings of ABSs, and direct lending held at fair value through profit or loss 

Trading   
US$m     

  Available
for sale 
US$m 

Held to
  maturity 
US$m 

  Designated
 at fair value
through
 profit or loss 
US$m 

  Loans and 
  receivables     
US$m     

  Of which
held through
 consolidated
SPEs 
US$m 

Total  
US$m     

At 31 December 2009 
Sub-prime residential  

mortgage-related assets  ..........  
Direct lending .........................  
MBSs and MBS CDOs8  .........  

US Alt-A residential  

mortgage-related assets  ..........  
Direct lending .........................  
MBSs8 .....................................  

US Government agency and 
sponsored enterprises 
mortgage-related assets 
MBSs8 .....................................  

Other residential mortgage- 

related assets ...........................  
Direct lending .........................  
MBSs8 .....................................  

Commercial property mortgage-

related assets  
MBSs and MBS CDOs8  .........  
Leveraged finance-related assets 
ABSs and ABS CDOs8 ...........  

Student loan-related assets 

ABSs and ABS CDOs8 ...........  

Other assets  

ABSs and ABS CDOs8 ...........  

At 31 December 2008 
Sub-prime residential  

mortgage-related assets  ..........  
Direct lending .........................  
MBSs and MBS CDOs8  .........  

US Alt-A residential  

mortgage-related assets  ..........  
Direct lending .........................  
MBSs8 .....................................  

US Government agency and 
sponsored enterprises 
mortgage-related assets 
MBSs8 .....................................  

Other residential mortgage- 

related assets9  .........................  
Direct lending .........................  
MBSs8 .....................................  

Commercial property mortgage-

related assets9  
MBSs and MBS CDOs8  .........  
Leveraged finance-related assets 
ABSs and ABS CDOs8 ...........  

Student loan-related assets 

ABSs and ABS CDOs8 ...........  

Other assets  

2,063 
1,439 
624 

191 
113 
78 

2,782 
–
2,782

5,403 
–
5,403

– 
–
–

192 
–
192

375 

13,332 

2,333 

1,646 
452 
1,194 

414 

555 

141 

2,302 

7,687 

3,372 
2,789 
583 

618 
246 
372 

4,582 
–
4,582

7,535 

5,150 

4,948 

4,329 

48,061 

3,741 
–
3,741

5,829 
–
5,829

– 
–
–

– 

– 

– 

– 

2,525 

– 
–
–

185 
–
185

1,127 

20,312 

2,412 

1,633 
677 
956 

589 

784 

214 

4,272 
–
4,272

6,802 

4,489 

4,809 

– 
–
–

– 

– 

– 

– 

– 
–
–

– 
–
–

– 

837 
– 
837 

882 
– 
882 

5,682 
1,439 
4,243 

6,668 
113 
6,555 

3,213 
913
2,300

3,672 
–
3,672

– 

16,040 

322 

335 
–
335

1,401 
– 
1,401 

7,964 
452 
7,512 

3,160 
–
3,160

103 

2,143 

10,195 

5,730 

– 

– 

6,025 

6,463 

1 
–
1

– 
–
–

51 

31 
–
31

86 

– 

3 

6,371 

6,543 

484 

145 

1,987 

7,879 

453 
– 
453 

1,056 
– 
1,056 

6,189 

4,144 

5,234 

4,127 

14,643 

72,615 

2,696 

27,064 

7,567 
2,789 
4,778 

7,688 
246 
7,442 

4,230 
1,300
2,930

3,831 
–
3,831

– 

23,902 

441 

1,413 
– 
1,413 

7,349 
677 
6,672 

2,822 
–
2,822

2,124 

9,601 

4,985 

204 

81 

2,660 

7,991 

5,477 

3,667 

5,107 

4,028 

18,056 

84,747 

3,941 

27,945 

ABSs and ABS CDOs8 ...........  

3,068 

5,957 

11,405 

56,211 

2,597 

For footnotes, see page 195. 
The above table excludes leveraged finance transactions, which are shown separately on page 165. 

159 

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

Overview of exposure > Nature and extent of exposures 

HSBC’s consolidated holdings of ABSs, and direct lending held at fair value through profit or loss 

2009 

At 31 December 2009 

Gross fair value 
movements 

  Other
  compre-
Income 
  hensive 
income12
statement11  
  US$m      US$m 

Realised 
gains/ 
  (losses) in 
the income 
  statement13
  US$m 

 Reclassi- 
fied14
  US$m 

  Gross 
 principal15
  US$m 

Credit 
default
swap 
gross 

 protection16 
  US$m 

Net 
 principal 
 exposure17  
    US$m 

 Carrying 
  amount18
    US$m 

Mortgage-related assets 
Sub-prime residential  

Direct lending .................... 
MBSs8  ............................... 
– high grade10  .................... 
– rated C to A  .................... 
– not publicly rated  ........... 

MBS CDOs8  ...................... 
– high grade10  .................... 
– rated C to A  .................... 
– not publicly rated  ........... 

US Alt-A residential 

Direct lending .................... 
MBSs8  ............................... 
– high grade10  .................... 
– rated C to A  .................... 
– not publicly rated  ........... 

US Government agency and 
sponsored enterprises 
MBSs8  
– high grade10  .................... 

Other residential  

Direct lending .................... 
MBSs8,9 .............................. 
– high grade10  .................... 
– rated C to A  .................... 
– not publicly rated  ........... 

Commercial property  

MBS and MBS CDOs8,9..... 
– high grade10  .................... 
– rated C to A  .................... 
– not publicly rated  ........... 

Leveraged finance-related assets  
ABSs and ABS CDOs8 .......... 
– high grade10  ....................... 
– rated C to A ....................... 
– not publicly rated  .............. 

Student loan-related assets  

ABSs and ABS CDOs8 .......... 
– high grade10  ....................... 
– rated C to A ....................... 
– not publicly rated  .............. 

Other assets 

ABS and ABS CDOs8  ........... 
– high grade10  ....................... 
– rated C to A ....................... 
– not publicly rated  .............. 

(227) 
(44) 
(16) 
(25) 
(3) 

(2) 
– 
(1) 
(1) 

(273) 

– 
95 
(9) 
103 
1 

95 

– 
187 
177 
10 
– 

(9) 
(1)
(8)
– 

178 

– 
661 
361 
300 
– 

661 

(40) 
(130) 
1 
(131)
– 

– 
– 
– 
– 

– 
795 
134 
661 
– 

2 
– 
2 
– 

1,703 
7,483 
2,762 
4,616 
105 

138 
36 
89 
13 

– 
1,248 
603 
645 
– 

15 
15 
– 
– 

1,703 
6,235 
2,159 
3,971 
105 

123 
21 
89 
13 

1,439 
3,419 
1,719 
1,700 
– 

29 
17 
10 
2 

(170) 

797 

9,324 

1,263 

8,061 

4,887 

– 
(143) 
1 
(144)
– 

– 
1,693 
317 
1,376 
– 

129 
13,546 
1,625 
11,885 
36 

– 
491 
428 
63 
– 

129 
13,055 
1,197 
11,822 
36 

113 
6,427 
1,237 
5,176 
14 

(143) 

1,693 

13,675 

491 

13,184 

6,540 

116 

252 

(2) 

(123) 

15,827 

– 

15,827 

16,040 

79 
71 
76 
(5) 
– 

150 

35 
72 
(37) 
– 

(1) 
14 
(15) 
– 

(6) 
2 
(8) 
– 

74 
18 
40 
16 

– 
625 
617 
10 
(2)

625 

702 
683 
17 
2 

721 
758 
(37)
– 

569 
630 
(61)
– 

415 
288 
152 
(25)

70 
37 
37 
– 
– 

– 
50 
75 
(34) 
9 

463 
8,741 
7,884 
773 
84 

107 

50 

9,204 

(8) 
(8)
– 
– 

– 
– 
– 
– 

2 
– 
2 
– 

(17) 
10 
(29)
2 

(104) 
(90) 
(12) 
(2) 

13,734 
9,805 
3,860 
69 

(40) 
(41) 
1 
– 

32 
32 
– 
– 

91 
31 
85 
(25) 

7,516 
6,620 
881 
15 

7,192 
6,690 
477 
25 

17,608 
12,846 
4,126 
636 

– 
91 
91 
– 
– 

91 

395 
264 
131 
– 

895 
414 
481 
– 

224 
30 
194 
– 

8,797 
8,607 
190 
– 

463 
8,650 
7,793 
773 
84 

452 
7,443 
6,440 
941 
62 

9,113 

7,895 

13,339 
9,541 
3,729 
69 

6,621 
6,206 
400 
15 

6,968 
6,660 
283 
25 

8,811 
4,239 
3,936 
636 

9,954 
7,537 
2,365 
52 

5,612 
5,301 
295 
16 

5,122 
5,019 
76 
27 

6,327 
3,564 
2,245 
518 

Total  ........................................... 

190 

4,123 

(231) 

2,396 

94,080 

12,156 

81,924 

62,377 

160 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2008 

At 31 December 2008 

Gross fair value 
movements 

Other
  compre-
  hensive 
income12
US$m      US$m 

Income 
statement11  

Realised 
gains/ 
  (losses) in 
 the income 
   statement13
  US$m 

  Reclassi- 
fied14
  US$m 

Gross 
  principal15
  US$m 

Credit 
default 
swap 
gross 

  protection16 
  US$m 

Net 
  principal 
  exposure17  
    US$m 

  Carrying 
amount18
    US$m 

(494) 
(787) 
(244) 
(446) 
(97) 

(125) 
(14) 
(111) 
– 

– 
(1,872) 
(558)
(1,314)
– 

(58) 
(81)
23 
– 

(1,406) 

(1,930) 

(11) 
(737) 
(446) 
(292) 
1 

– 
(6,416) 
(3,012)
(3,404)
– 

(748) 

(6,416) 

7 
1 
6 
(4)
(1)

– 
– 
– 
– 

8 

– 
9 
17 
(7)
(1)

9 

– 
(8) 
(8) 
– 
– 

(50) 
– 
(50) 
– 

3,653 
8,317 
4,298 
3,990 
29 

1,095 
212 
881 
2 

– 
794 
507 
287 
– 

234 
27 
207 
– 

3,653 
7,523 
3,791 
3,703 
29 

861 
185 
674 
2 

2,789 
4,183 
2,723 
1,449 
11 

87 
68 
17 
2 

(58) 

13,065 

1,028 

12,037 

7,059 

– 
(240) 
(82) 
(158) 
– 

264 
16,860 
9,804 
7,041 
15 

– 
436 
317 
119 
– 

264 
16,424 
9,487 
6,922 
15 

246 
7,174 
4,869 
2,293 
12 

(240) 

17,124 

436 

16,688 

7,420 

(51) 

392 

40 

23,470 

– 

23,470 

23,902 

(9) 
(72) 
(75)
2 
1 

(81) 

(27) 
(38)
11 
– 

1 
1 
– 

(4) 
(4)
– 

23 
(178) 
(149) 
(28) 
(1) 

– 
(738) 
(723)
(15)
– 

(155) 

(738) 

(292) 
(231) 
(61) 
– 

(19) 
(19) 
– 

(63) 
(47) 
(16) 

(466) 
(329) 
(137) 
– 

(2,743) 
(2,709)
(31)
(3)

(1,306) 
(1,302)
(4)

(1,959) 
(1,649)
(310)

(1,461) 
(733)
(728)
– 

– 

– 
– 
– 
– 
– 

– 

– 
– 
– 
– 

– 
– 
– 

– 
– 
– 

691 
8,391 
7,592 
717 
82 

9,082 

13,524 
13,091 
376 
57 

7,392 
7,373 
19 

7,708 
6,986 
722 

– 
284 
262 
22 
– 

284 

553 
553 
– 
– 

936 
936 
– 

279 
279 
– 

691 
8,107 
7,330 
695 
82 

677 
6,511 
5,915 
549 
47 

8,798 

7,188 

12,971 
12,538 
376 
57 

6,456 
6,437 
19 

7,429 
6,707 
722 

9,232 
8,925 
264 
43 

4,781 
4,766 
15 

4,963 
4,578 
385 

9,462 
6,531 
1,902 
1,029 

(107) 
(81)
(26)
– 

(84) 
– 
(13) 
(71) 

21,112 
11,346 
3,592 
6,174 

8,494 
3,049 
343 
5,102 

12,618 
8,297 
3,249 
1,072 

Mortgage-related assets 
Sub-prime residential 

Direct lending .................... 
MBSs8  ............................... 
– high grade10  .................... 
– rated C to A  .................... 
– not publicly rated  ........... 

MBS CDOs8  ...................... 
– high grade10  .................... 
– rated C to A  .................... 
– not publicly rated  ........... 

US Alt-A residential  

Direct lending .................... 
MBSs8  ............................... 
– high grade10  .................... 
– rated C to A  .................... 
– not publicly rated  ........... 

US Government agency and 
sponsored enterprises 
MBSs8  
– high grade10  .................... 

Other residential  

Direct lending .................... 
MBSs8,9 .............................. 
– high grade10  .................... 
– rated C to A  .................... 
– not publicly rated  ........... 

Commercial property  

MBS and MBS CDOs8,9..... 
– high grade10  .................... 
– rated C to A  .................... 
– not publicly rated  ........... 

Leveraged finance-related assets  
ABSs and ABS CDOs8 .......... 
– high grade10  ....................... 
– rated C to A ....................... 

Student loan-related assets  

ABSs and ABS CDOs8 .......... 
– high grade10  ....................... 
– rated C to A ....................... 

Other assets 

ABS and ABS CDOs8  ........... 
– high grade10  ....................... 
– rated C to A ....................... 
– not publicly rated  .............. 

Total  ........................................... 

(3,200) 

(16,161) 

(161) 

(382) 

112,477 

12,010 

100,467 

74,007 

For footnotes, see page 195. 

161 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

Overview of exposures > Significant movements / Monolines  

Analysis of exposures and significant 
movements 

The majority of the reduction in the holdings of ABS 
resulted from the disposal of securities issued by 
government sponsored entities. Further reductions 
arose largely as a result of principal repayments.  

Sub-prime residential mortgage-related 
assets 

Sub-prime residential mortgage-related 
assets included US$3,746 million (2008: 
US$5,894 million) relating to US originated assets 
and US$1,141 million (2008: US$1,100 million) 
relating to UK non-conforming residential mortgage-
related assets. Of the non-high grade assets held 
of US$1,712 million, US$1,604 million (2008: 
US$1,426 million) related to US originated assets, 
reflecting the higher quality of the UK originated 
assets. 

A modest increase in observable values of sub-
prime assets took place in 2009. However, further 
impairment of US$559 million on assets classified as 
available for sale was recognised in 2009 (2008: 
US$50 million) as losses were incurred under 
current accounting impairment rules which require 
the full fair value deficit to be recognised when 
objective evidence of impairment as a result of a loss 
event has an impact on the estimated future cash 
flows of the instrument, without reference to the 
amount of the expected loss. The expectation of 
losses on the underlying assets did not increase from 
that at 31 December 2008. Of the impairment above, 
US$312 million (2008: nil) occurred in the SICs and 
was borne by the capital note holders. 

US Alt-A residential mortgage-related assets 

During 2009, spreads on Alt-A mortgage-related 
assets tightened modestly from the levels seen in 
2008 and no further deterioration was experienced 
in the second half of 2009. Further impairments of 
US$1,372 million (2008: US$510 million) were 
recorded in respect of Alt-A mortgage-related assets 
as losses were incurred under the current accounting 
rules described in the paragraph above, without 
reference to the amount of expected loss. The 
expectation of losses in the underlying assets did 
not increase from that at 31 December 2008. Of 
the impairment above, US$346 million (2008: 
US$281 million) occurred in the SICs and was 
borne by the capital note holders. 

During the first half of 2009, the credit ratings 

on a proportion of ABSs held directly by HSBC, 
Solitaire and the SICs were downgraded. In 
particular, Moody’s Investor Services downgraded 
the ratings on substantially all the Group’s holdings 
of US Alt-A residential MBSs issued in 2006 and 
2007. The downgrade of assets is reflected in the 
disclosure of fair value movements in the above 
tables as if the downgrade had taken effect on 
1 January 2009. 

The following table shows the vintages of the 

collateral assets supporting HSBC’s holdings of US 
sub-prime and Alt-A MBSs. Market prices for these 
instruments generally incorporate higher discounts 
for later vintages. The majority of HSBC’s holdings 
of US sub-prime MBSs are originated pre-2007; 
holdings of US Alt-A MBSs are more evenly 
distributed between pre- and post-2007 vintages.

Vintages of US sub-prime and Alt-A mortgage-backed securities 

Mortgage vintage 
Pre-2006 ........................................................................  
2006  ..............................................................................  
2007  ..............................................................................  

For footnote, see page 195. 

US Government agency and sponsored 
enterprises mortgage-related assets 

During 2009, HSBC reduced its holdings of US 
Government agency and sponsored enterprises 
mortgage-related assets by US$7,862 million. 

Gross principal15 of US sub-prime 
mortgage-backed securities  
at 31 December 
2009 
US$m   

2008 
US$m   

Gross principal15 of US Alt-A 
mortgage-backed securities  
at 31 December 
2009 
US$m   

2008 
US$m 

1,748 
2,827 
1,187 

5,762 

2,012 
4,287 
1,588 

7,887 

2,108 
6,225 
5,213 

13,546 

2,695 
7,712 
6,453 

16,860 

Other residential mortgage-related assets 

The majority of other residential mortgage-related 
assets were originated in the UK (2009: 
US$4,744 million; 2008: US$4,568 million). No 
impairments were recognised in respect of these UK 

162 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
originated assets in 2009 (2008: nil), reflecting credit 
support within the asset portfolio. 

Commercial property mortgage-related 
assets 

Of the total of US$9,954 million (2008: 
US$9,232 million) of commercial property 
mortgage-related assets, US$4,292 million related to 
US originated assets (2008: US$3,182 million). 
Spreads tightened on both US and non-US 
commercial property mortgage-related assets during 
2009. Impairments of US$88 million (2008: nil) 
were recognised in 2009 as losses on the underlying 
assets accelerated. 

Leveraged finance-related assets 

The majority of assets related to US originated 
exposures; almost all (2009: 94 per cent; 2008: 
99 per cent) were high grade with no impairments 
recorded in the year (2008: nil). 

Student loan-related assets 

Holdings in student loan-related assets were 
US$5,122 million (2008: US$4,963 million). No 
impairments were recorded on student loan-related 
assets in 2009 (2008: nil). 

Transactions with monoline insurers 

HSBC’s exposure to derivative transactions 
entered into directly with monoline insurers 

HSBC’s principal exposure to monolines is through 
a number of over-the-counter (‘OTC’) derivative 

transactions, mainly credit default swaps (‘CDS’s). 
HSBC entered into these CDSs primarily to purchase 
credit protection against securities held at the time 
within the trading portfolio. 

During 2009, the notional value of derivative 
contracts with monolines and HSBC’s overall credit 
exposure to monolines decreased as a number of 
transactions were commuted, others matured, and 
credit spreads narrowed. The table below sets out the 
fair value, essentially the replacement cost, of the 
remaining derivative transactions at 31 December 
2009, and hence the amount at risk if the CDS 
protection purchased were to be wholly ineffective 
because, for example, the monoline insurer was 
unable to meet its obligations. In order to further 
analyse that risk, the value of protection purchased is 
shown subdivided between those monolines that 
were rated by Standard & Poor’s (‘S&P’) at ‘BBB–’ 
or above at 31 December 2009, and those that were 
‘below BBB–’ (‘BBB–’ is the S&P cut-off for an 
investment grade classification). As a result of the 
downgrade of a number of monolines during 2009, 
exposure to monolines rated ‘below BBB–’ at 
31 December 2009 increased from the position as at 
31 December 2008. The ‘Credit risk adjustment’ 
column indicates the valuation adjustment taken by 
HSBC against the net exposures, and reflects 
HSBC’s best estimate of the likely loss of value on 
purchased protection arising from the deterioration 
in creditworthiness of the monolines. These 
valuation adjustments, which reflect a measure of the 
irrecoverability of the protection purchased, have 
been charged to the income statement. 

HSBC’s exposure to derivative transactions entered into directly with monoline insurers 

At 31 December 2009 
Derivative transactions with monoline counterparties 

Monoline – investment grade (BBB– or above) ......  
Monoline – sub-investment grade (below BBB–)  ...  

At 31 December 2008 
Derivative transactions with monoline counterparties 

Monoline – investment grade (BBB– or above) ......  
Monoline – sub-investment grade (below BBB–)  ...  

For footnotes, see page 195.

Notional 
amount 

US$m   

Net exposure 
before credit 
risk adjustment19 
US$m   

Credit risk 
adjustment20 

US$m 

  Net exposure 
after credit 
risk adjustment
US$m 

5,623 
4,400 

10,023 

9,627 
2,731 

12,358 

997 
1,317 

2,314 

2,829 
1,104 

3,933 

(100) 
(909) 

(1,009) 

(740) 
(752) 

(1,492) 

897 
408 

1,305 

2,089 
352 

2,441 

163 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

Overview of exposure > Monolines / Leveraged finance transactions  

The above table can be analysed as follows. 
HSBC has derivative transactions referenced to 
underlying securities with a notional value of 
US$10.0 billion (2008: US$12.4 billion), whose 
value at 31 December 2009 indicated a potential 
claim against the protection purchased from the 
monolines of some US$2.3 billion (2008: 
US$3.9 billion). On the basis of a credit assessment 
of the monolines, a credit risk adjustment of 
US$1.0 billion has been taken (2008: 
US$1.5 billion), leaving US$1.3 billion exposed 
(2008: US$2.4 billion), of which US$0.9 billion is 
recoverable from monolines rated investment grade 
at 31 December 2009 (2008: US$2.1 billion). The 
provisions taken imply in aggregate that 90 cents in 
the dollar will be recoverable from investment grade 
monolines and 31 cents in the dollar from non-
investment grade monolines (2008: 74 cents and 
32 cents, respectively). 

For the CDSs, market prices are generally not 

readily available. Therefore the CDSs are valued 
based upon market prices of the referenced 
securities. 

The credit risk adjustment against monolines is 

determined by one of a number of methodologies, 
dependent upon the internal credit rating of the 
monoline. HSBC’s assignment of internal credit 
ratings is based upon detailed credit analysis, and 
may differ from external ratings.   

•  For highly-rated monolines, the standard credit 
risk adjustment methodology (as described on 
page 170) applies, with the exception that the 
future exposure profile is deemed to be constant 
(equal to the current market value) over the 
weighted average life of the referenced security, 
and the credit risk adjustment cannot fall below 
10 per cent of the mark-to-market exposure.   

• 

In respect of monolines, where default has either 
occurred or there is a strong possibility of 
default in the near term, the adjustment is 
determined based on the estimated probabilities 
of various potential scenarios, and the estimated 
recovery in each case.   

•  For other monoline exposures, the credit risk 

adjustment follows the methodology for highly-
rated monolines. However, this methodology is 
adjusted to include the probability of a claim 
arising in respect of the referenced security, and 
applies implied probabilities of default where 
the likelihood of a claim is believed to be high. 

At 31 December 2009, US$2,566 million 
notional value of securities referenced by monoline 
CDS transactions with a market value of 

164 

US$1,863 million, were held in the loans and 
receivables category, having been included in the 
reclassification of financial assets described on 
page 153. At the date of reclassification, the market 
value of the assets was US$1,926 million. The 
reclassification resulted in an accounting asymmetry 
between the CDSs, which continue to be held at fair 
value through profit and loss, and the reclassified 
securities, which are accounted for on an amortised 
cost basis. If the reclassifications had not occurred, 
the impact on the income statement for 2009 would 
have been an increase in profit of US$5 million 
(2008: decrease in profit of US$115 million). This 
amount represents the difference between the 
increase in market value of the securities during 
2009 and the accretion recognised under the 
amortised cost method in 2009. 

HSBC’s exposure to direct lending and 
irrevocable commitments to lend to 
monoline insurers 

HSBC has minimal liquidity facilities at 
31 December 2009 (2008: US$47 million) to 
monolines, all of which were drawn at 31 December 
2009 (2008: US$2 million drawn). 

HSBC’s exposure to debt securities which 
benefit from guarantees provided by 
monoline insurers 

Within both the trading and available-for-sale 
portfolios, HSBC holds bonds that are ‘wrapped’ 
with a credit enhancement from a monoline. As the 
bonds are traded explicitly with the benefit of this 
enhancement, any deterioration in the credit profile 
of the monoline is reflected in market prices and, 
therefore, in the carrying amount of these securities 
at 31 December 2009. For wrapped bonds held in the 
trading portfolio, the mark-to-market movement has 
been reflected through the income statement. For 
wrapped bonds held in the available-for-sale 
portfolio, the mark-to-market movement is reflected 
in equity unless there is objective evidence of 
impairment, in which case the impairment loss is 
reflected in the income statement. No wrapped bonds 
were included in the reclassification of financial 
assets described on page 153.  

HSBC’s exposure to Credit Derivative 
Product Companies  

CDPCs are independent companies that specialise in 
selling credit default protection on corporate 
exposures. OTC derivative exposure to CDPCs 
became a focus during the second half of 2008 as 
corporate credit spreads widened, but these 
exposures reduced during 2009 as corporate credit 

 
 
 
 
 
spreads tightened again. At 31 December 2009, 
HSBC had purchased from CDPCs credit protection 
with a notional value of US$5.0 billion (2008: 
US$6.4 billion) which had a fair value (essentially, 
replacement cost) of US$0.3 billion (2008: 
US$1.2 billion), against which a credit risk 
adjustment (a provision) of US$0.1 billion was held 
(2008: US$0.2 billion). At 31 December 2009, 
83 per cent of exposure was to CDPCs with 
investment grade ratings (2008: 100 per cent). 

HSBC’s exposure to leveraged finance transactions 

Leveraged finance transactions 

Leveraged finance transactions include sub-
investment grade acquisition or event-driven 
financing.  

The following tables show HSBC’s gross 
commitments and exposure to leveraged finance 
transactions arising from primary transactions and 
the movement in that leveraged finance exposure in 
the year. HSBC’s additional exposure to leveraged 
finance loans through holdings of ABSs from its 
trading and investment activities is shown in the 
table on page 159. 

Funded 
exposures21
US$m 

At 31 December 

Unfunded 
exposures22  
US$m 

Total 
exposures 
US$m 

2009 
Europe ..................................................................................................................
Rest of Asia-Pacific .............................................................................................
North America  .....................................................................................................

Held within: 

– loans and receivables ....................................................................................
– fair value through profit or loss  ...................................................................

2008 
Europe ..................................................................................................................
Rest of Asia-Pacific .............................................................................................
North America  .....................................................................................................

Held within: 

– loans and receivables ....................................................................................
– fair value through profit or loss  ...................................................................

For footnotes, see page 195. 

Movement in leveraged finance exposures 

3,790 
70 
1,713 

5,573 

5,569 
4 

3,554 
25 
1,825 

5,404 

5,401 
3 

368 
22 
188 

578 

386 
192 

480 
12 
258 

750 

482 
268 

4,158 
92 
1,901 

6,151 

5,955 
196 

4,034 
37 
2,083 

6,154 

5,883 
271 

Funded 
exposures21
US$m 

Unfunded 
exposures22  
US$m 

Total 
exposures 
US$m 

At 1 January 2009 ................................................................................................
Additions ..............................................................................................................
Fundings  ..............................................................................................................
Sales, repayments and other movements  ............................................................
Write-backs ..........................................................................................................

At 31 December 2009 ..........................................................................................

5,404 
– 
99 
(34) 
104 

5,573 

750 
50 
(99) 
(150) 
27 

578 

6,154 
50 
– 
(184)
131 

6,151 

For footnotes, see page 195. 

Leveraged finance commitments held by HSBC 

were US$6.5 billion at 31 December 2009 (2008: 
US$6.6 billion), of which US$5.9 billion (2008: 
US$5.8 billion) was funded.  

held at amortised cost subject to impairment and 
are not marked to market, and net gains of 
US$1.2 billion (2008: net losses of US$1.3 billion) 
were not taken to the income statement in 2009. 

As described on page 153, certain leveraged 
finance loans were reclassified from held-for-trading 
to loans and receivables. As a result, these loans are 

At 31 December 2009, HSBC’s principal 
exposures were to companies in two sectors: 
US$3.8 billion to data processing (2008: 

165 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

Fair values of financial instruments > Carried at fair value  

US$3.6 billion) and US$1.9 billion to 
communications and infrastructure (2008: 
US$1.7 billion). During the year, 99 per cent 
of the total fair value movement not recognised was 
against exposures in these two sectors (2008: 99 per 
cent). Subsequent to the end of the year, as part of 
portfolio management, US$0.6 billion of the data 
processing exposure was sold. 

Fair values of financial instruments 
(Audited) 

The classification of financial instruments is 
determined in accordance with the accounting 
policies set out in Note 2 on the Financial 
Statements. The use of assumptions and estimation 
in valuing financial instruments is described on 
page 63. The following is a description of HSBC’s 
methods of determining fair value and its related 
control framework, and a quantification of its 
exposure to financial instruments measured at fair 
value. 

Fair value is the amount for which an asset 
could be exchanged, or a liability settled, between 
knowledgeable, willing parties in an arm’s length 
transaction.  

Financial instruments measured at fair value 

on an ongoing basis include trading assets and 
liabilities, instruments designated at fair value, 
derivatives and financial investments classified 
as available for sale (including treasury and other 
eligible bills, debt securities, and equity securities). 

Fair values of financial instruments carried 
at fair value 

Control framework 

Fair values are subject to a control framework 
designed to ensure that they are either determined 
or validated by a function independent of the 
risk-taker. To this end, ultimate responsibility for 
the determination of fair values lies with Finance, 
which reports functionally to the Chief Financial 
Officer, Executive Director, Risk and Regulation. 
Finance establishes the accounting policies and 
procedures governing valuation and is responsible 
for ensuring that they comply with all relevant 
accounting standards. 

For all financial instruments where fair values 

are determined by reference to externally quoted 
prices or observable pricing inputs to models, 
independent price determination or validation is 
utilised. In inactive markets, direct observation  

of a traded price may not be possible. In these 
circumstances, HSBC will source alternative market 
information to validate the financial instrument’s fair 
value, with greater weight given to information that 
is considered to be more relevant and reliable. The 
factors that are considered in this regard are, inter 
alia: 
• 

the extent to which prices may be expected to 
represent genuine traded or tradeable prices; 

• 

• 

• 

• 

• 

the degree of similarity between financial 
instruments; 

the degree of consistency between different 
sources; 

the process followed by the pricing provider to 
derive the data; 

the elapsed time between the date to which the 
market data relates and the balance sheet date; 
and 

the manner in which the data was sourced. 

Models provide a logical framework for the 
capture and processing of necessary valuation inputs. 
For fair values determined using a valuation model, 
the control framework may include, as applicable, 
independent development or validation of (i) the 
logic within valuation models; (ii) the inputs to those 
models; (iii) any adjustments required outside the 
valuation models; and (iv) where possible, model 
outputs. Valuation models are subject to a process 
of due diligence and calibration before becoming 
operational and are calibrated against external 
market data on an ongoing basis. 

The results of the independent validation 

process are reported to, and considered by, Valuation 
Committees. Valuation Committees are composed of 
valuation experts from several independent support 
functions (Product Control, Market Risk 
Management, Quantitative Risk and Valuation 
Group and Finance) in addition to senior 
management. The members of each Valuation 
Committee consider the appropriateness and 
adequacy of the fair value adjustments and the 
effectiveness of valuation models. If necessary, 
they may require changes to model calibration or 
calibration procedures. The Valuation Committees 
are overseen by the Valuation Committee Review 
Group, which consists of Heads of Global Banking 
and Markets’ Finance and Risk Functions. All 
subjective valuation items with a potential impact in 
excess of US$5 million are reported to the Valuation 
Committee Review Group. 

166 

 
 
 
 
Determination of fair value  

Fair values are determined according to the 
following hierarchy: 
•  Level 1 – quoted market price: financial 

instruments with quoted prices for identical 
instruments in active markets. 

•  Level 2 – valuation technique using observable 
inputs: financial instruments with quoted prices 
for similar instruments in active markets or 
quoted prices for identical or similar instruments 
in inactive markets and financial instruments 
valued using models where all significant 
inputs are observable. 

•  Level 3 – valuation technique with significant 
unobservable inputs: financial instruments 
valued using valuation techniques where one or 
more significant inputs are unobservable. 

The best evidence of fair value is a quoted price 

in an actively traded market. In the event that the 
market for a financial instrument is not active, a 
valuation technique is used.  

The judgement as to whether a market is 
active may include, but is not restricted to, the 
consideration of factors such as the magnitude and 
frequency of trading activity, the availability of 
prices and the size of bid/offer spreads. The bid/offer 
spread represents the difference in prices at which a 
market participant would be willing to buy compared 
with the price at which they would be willing to sell. 
In inactive markets, obtaining assurance that the 
transaction price provides evidence of fair value or 
determining the adjustments to transaction prices 
that are necessary to measure the fair value of the 
instrument requires additional work during the 
valuation process. 

The majority of valuation techniques employ 

only observable market data. However, certain 
financial instruments are valued on the basis of 
valuation techniques that feature one or more 
significant market inputs that are unobservable, and 
for them, the derivation of fair value is more 
judgemental. An instrument in its entirety is 
classified as valued using significant unobservable 
inputs if, in the opinion of management, a significant 
proportion of the instrument’s carrying amount 
and/or inception profit (‘day 1 gain or loss’) is 
driven by unobservable inputs. ‘Unobservable’ in 
this context means that there is little or no current 
market data available from which to determine the 
price at which an arm’s length transaction would be 
likely to occur. It generally does not mean that there 
is no market data available at all upon which to base 
a determination of fair value (consensus pricing data 

167 

may, for example, be used). Furthermore, in some 
cases the majority of the fair value derived from a 
valuation technique with significant unobservable 
inputs may be attributable to observable inputs. 
Consequently, the effect of uncertainty in 
determining unobservable inputs will generally be 
less than the overall fair value of the financial 
instrument being measured. To help in 
understanding the extent and the range of this 
uncertainty, additional information is provided in the 
section headed ‘Effect of changes in significant 
unobservable assumptions to reasonably possible 
alternatives’ below.  

In certain circumstances, primarily where debt is 

hedged with interest rate derivatives, HSBC records 
its own debt in issue at fair value, based on quoted 
prices in an active market for the specific instrument 
concerned, if available. When quoted market prices 
are unavailable, the own debt in issue is valued using 
valuation techniques, the inputs for which are either 
based upon quoted prices in an inactive market for 
the instrument, or are estimated by comparison with 
quoted prices in an active market for similar 
instruments. In both cases, the fair value includes the 
effect of applying the credit spread which is 
appropriate to HSBC’s liabilities. For all issued debt 
securities, discounted cash flow modelling is used to 
separate the change in fair value that may be 
attributed to HSBC’s credit spread movements from 
movements in other market factors such as 
benchmark interest rates or foreign exchange rates. 
Specifically, the change in fair value of issued debt 
securities attributable to the Group’s own credit 
spread is computed as follows: for each security at 
each reporting date, an externally verifiable price is 
obtained or a price is derived using credit spreads for 
similar securities for the same issuer. Then, using 
discounted cash flow, each security is valued using a 
LIBOR-based discount curve. The difference in the 
valuations is attributable to the Group’s own credit 
spread. This methodology is applied consistently 
across all securities. 

Structured notes issued and certain other hybrid 

instrument liabilities are included within trading 
liabilities and are measured at fair value. The credit 
spread applied to these instruments is derived from 
the spreads at which HSBC issues structured notes. 
These market spreads are smaller than credit spreads 
observed for plain vanilla debt or in the credit 
default swap markets. 

Gains and losses arising from changes in the 

credit spread of liabilities issued by HSBC reverse 
over the contractual life of the debt, provided that the 
debt is not repaid at a premium or a discount. 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

Fair values of financial instruments > Carried at fair value 

All net positions in non-derivative financial 
instruments, and all derivative portfolios, are valued 
at bid or offer prices as appropriate. Long positions 
are marked at bid prices; short positions are marked 
at offer prices. 

The fair value of a portfolio of financial 

instruments is calculated as the product of the 
number of units and its quoted price and no block 
discounts are applied.  

Fair value adjustments 

The valuation models applied for ‘level 2’ and ‘level 
3’ assets incorporate assumptions that HSBC 
believes would be made by a market participant to 
establish fair value. Fair value adjustments are 
adopted when HSBC considers that there are 
additional factors that would be considered by a 

Global Banking and Markets fair value adjustments 

market participant that are not incorporated within 
the valuation model. The magnitude of fair value 
adjustments depends upon many entity-specific 
factors, including modelling sophistication, the 
nature of products traded, and the size and type 
of risk exposures. For this reason, fair value 
adjustments may not be comparable across the 
banking industry.  

HSBC classifies fair value adjustments as either 

‘risk-related’ or ‘model-related’. They form part of 
the portfolio fair value and are incorporated within 
the balance sheet values of the product types to 
which they have been applied. The majority of these 
adjustments relate to Global Banking and Markets. 
The magnitude and types of fair value adjustment 
adopted by Global Banking and Markets are listed 
in the following table: 

At 31 December 
2009 
US$m 

Type: 
Risk-related ...........................................................................................................................................  
Bid-offer  ...........................................................................................................................................  
Uncertainty  .......................................................................................................................................  
Credit risk adjustment  ......................................................................................................................  
Other  .................................................................................................................................................  

Model-related ........................................................................................................................................  
Model limitation ...............................................................................................................................  
Other  .................................................................................................................................................  

Inception profit (Day 1 P&L reserves) .................................................................................................  

2,955 
528 
223 
2,172 
32 

457 
391 
66 

260 

2008 
US$m 

3,796 
811
319
2,658
8

487 
381
106

204 

Total  ......................................................................................................................................................  

3,672 

4,487 

The quantum of fair value adjustments has 

reduced by US$815 million during the year. 
Movements in the level of fair value adjustments do 
not necessarily result in the recognition of profits or 
losses within the income statement. For example, 
following enhancement of a model to incorporate an 
additional factor, the model value will have changed 
and so the fair value adjustment in respect of that 
factor will no longer be required. Similarly, if a 
position is unwound at a price inclusive of the fair 
value adjustment, then the fair value adjustment base 
will decrease, but no profit or loss will result.  

The major movements occurred in the bid-offer 
and credit risk adjustment categories. The reduction 
of US$283 million in the bid-offer adjustment in 
2009 largely reflected decreasing market bid-offer 
spreads as the market stabilised following the 
turmoil seen in the latter part of 2008. 

The reduction of US$486 million in the credit 

risk adjustment in 2009 reflected the release of 

US$716 million due to the commutation of 
transactions with monoline insurers, which did not 
result in any material gain or loss being recognised 
in the income statement. It also reflected lower OTC 
derivative counterparty exposures, resulting from the 
tightening of credit spreads, the steepening of yield 
curves and the recovery in equity markets during the 
year, offset by increased probability of counterparty 
default.  

Risk-related adjustments 

‘Risk-related’ adjustments are driven, in part, by 
the magnitude of HSBC’s market or credit risk 
exposure, and by external market factors, such as 
the size of market spreads.  

Bid-Offer  

IAS 39 requires that portfolios are marked at bid or 
offer, as appropriate. Bid prices represent the price at 
which a long position could be sold and offer prices 

168 

 
 
 
 
 
 
 
 
 
represent the price at which a short position could be 
bought back. Valuation models will typically 
generate mid market values. The bid-offer 
adjustment reflects the cost that would be incurred if 
substantially all residual net portfolio market risks 
were closed using available hedging instruments or 
by disposing of or unwinding the actual position.  

The majority of the bid-offer adjustment relates 
to OTC derivative portfolios. For each portfolio, the 
major risk types are identified. These may include, 
inter alia, delta (the sensitivity to changes in the 
price of an underlying), vega (the sensitivity to 
changes in volatilities) and basis risk (the sensitivity 
to changes in the spread between two rates). For 
each risk type, the net portfolio risks are first 
classified into buckets, and then a bid-offer spread is 
applied to each risk bucket based upon the market 
bid-offer spread for the relevant hedging instrument. 
The granularity of the risk bucketing is determined 
by reference to several factors, including the actual 
risk management practice undertaken by HSBC, the 
granularity of risk bucketing within the risk 
reporting process, and the extent of correlation 
between risk buckets. Within a risk type, the bid-
offer adjustment for each risk bucket may be 
aggregated without offset or limited netting may be 
applied to reflect correlation between buckets. There 
is no netting applied between risk types or between 
portfolios that are not managed together for risk 
management purposes. There is no netting across 
legal entities. 

Uncertainty 

Certain model inputs may be less readily 
determinable from market data, and/or the choice 
of model itself may be more subjective, with less 
market evidence available from which to determine 
general market practice. In these circumstances, 
there exists a range of possible values that the 
financial instrument or market parameter may 
assume and an adjustment may be necessary to 
reflect the likelihood that in estimating the fair value 
of the financial instrument, market participants 
would adopt rather more conservative values for 
uncertain parameters and/or model assumptions than 
those used in the valuation model. Uncertainty 
adjustments are derived by considering the potential 
range of derivative portfolio valuation given the 
available market data. The objective of an 
uncertainty adjustment is to arrive at a fair value that 
is not overly prudent but rather reflects a level of 
prudence believed to be consistent with market 
pricing practice.  

Uncertainty adjustments are applied to various 

types of exotic OTC derivative. For example, the 

169 

correlation between one or more market rates may be 
an important component of an exotic derivative 
value and an uncertainty adjustment may be taken to 
reflect the range of possible values that market 
participants may assume for this parameter. 

Credit risk adjustment 

The credit risk adjustment is an adjustment to the 
valuation of OTC derivative contracts to reflect 
within fair value the possibility that the counterparty 
may default, and HSBC may not receive the full 
market value of the transactions. The calculation 
of the credit risk adjustment against monolines is 
described on page 163, and for all other 
counterparties on page 170. 

Model-related adjustments 

These adjustments are primarily related to internal 
factors, such as the ability of HSBC’s models to 
incorporate all material market characteristics. A 
description of each adjustment type is given below: 

Model limitation 

Models used for portfolio valuation purposes, 
particularly for exotic derivative products, may be 
based upon a simplifying set of assumptions that do 
not capture all material market characteristics or may 
be less reliable under certain market conditions. 
Additionally, markets evolve, and models that were 
adequate in the past may require development to 
capture all material market characteristics in current 
market conditions. In these circumstances, model 
limitation adjustments are adopted outside the core 
valuation model. 

The adjustment methodologies vary according 
to the nature of the model. The Quantitative Risk and 
Valuation Group, an independent quantitative 
support function reporting into Finance, highlights 
the requirement for model limitation adjustments and 
develops the methodologies employed. Over time, as 
model development progresses, model limitations 
are addressed within the core revaluation models and 
a model limitation adjustment is no longer needed. 

Inception profit (Day 1 P&L reserves) 

Inception profit adjustments are adopted where the 
fair value estimated by a valuation the model is 
based on one or more significant unobservable 
inputs, in accordance with IAS 39. At trade 
execution, the adjustment is equal to the inception 
profit which is the difference between the fair 
value and the price at which the transaction was 
undertaken. The balance is amortised to the 
‘observability boundary’ based on the risk profile 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

Fair values of financial instruments > Carried at fair value 

of the unobservable component. The ‘observability 
boundary’ is the point at which during the lifetime 
of the trade the previously unobservable significant 
input is expected to become observable, which at 
the extreme may be the maturity date. 

An analysis of the movement in the deferred 

Day 1 P&L reserve is provided on page 426. 

Transaction costs and the future costs of 
administering the OTC derivative portfolio are not 
included in the fair value calculation. These, along 
with trade origination costs such as brokerage fees 
and post-trade costs, are accounted for as part of 
either fee expense or operating expenses. 

Credit risk adjustment methodology 

HSBC adopts a credit risk adjustment (also 
frequently known as a ‘credit valuation adjustment’) 
against OTC derivative transactions to reflect within 
fair value the possibility that the counterparty may 
default, and HSBC may not receive the full market 
value of the transactions. HSBC calculates a separate 
credit risk adjustment for each HSBC legal entity, 
and within each entity for each counterparty to 
which the entity has exposure. The calculation of the 
monoline credit risk adjustment is described on 
page 163. The description below relates to the credit 
risk adjustment taken against counterparties other 
than monolines, which totalled US$1,009 million at 
31 December 2009 (2008: US$1,492 million). 

HSBC calculates the credit risk adjustment 

by applying the probability of default of the 
counterparty to the expected positive exposure to the 
counterparty, and multiplying the result by the 
loss expected in the event of default. The calculation 
is performed over the life of the potential exposure. 

For most products, HSBC uses a simulation 

methodology to calculate the expected positive 
exposure. The methodology simulates the range of 
potential exposures of HSBC to the counterparty 
over the life of an instrument. The range of 
exposures is calculated across the portfolio of 
transactions with a counterparty to arrive at an 
expected overall exposure. The probability of default 
assumptions are based upon historic rating transition 
matrices. The credit rating used for a particular 
counterparty is that determined by HSBC’s internal 
credit process. Rating transition is taken account of 
throughout the duration of the exposure. A standard 
loss given default assumption of 60 per cent is 
generally adopted. HSBC considers that an 
appropriate spread to reflect HSBC’s own probability 
of default within the credit risk adjustment 
calculation is currently zero. Consequently, HSBC 
does not derive the adjustment on a bilateral basis 

170 

and has a zero adjustment against derivative 
liabilities, often referred to as a ‘debit valuation 
adjustment’. The simulation methodology includes 
credit mitigants such as counterparty netting 
agreements and collateral agreements with the 
counterparty.  

For certain types of exotic derivatives where 

the products are not currently supported by the 
simulation, or for derivative exposures in smaller 
trading locations where the simulation tool is not yet 
available, HSBC adopts an alternative methodology. 
Alternative methodologies used by HSBC fall into 
two categories. One method maps transactions 
against the results for similar products which are 
accommodated by the simulation tool. Where such a 
mapping approach is not appropriate, a bespoke 
methodology is used, generally following the same 
principles as the simulation methodology, reflecting 
the key characteristics of the instruments but in a 
manner that is computationally less intensive. The 
calculation is applied at a trade level, with more 
limited recognition of credit mitigants such as 
netting or collateral agreements than used in the 
simulation methodology described previously. 

The methodologies do not, in general, account 
for ‘wrong-way risk’. Wrong-way risk arises where 
the underlying value of the derivative prior to any 
credit risk adjustment is related to the probability 
of default of the counterparty. A more detailed 
description of wrong-way risk is included on 
page 208. For particular transactions where there is 
significant wrong-way risk, a trade specific approach 
is applied to reflect the wrong-way risk within the 
valuation. 

HSBC includes all third-party counterparties in 

the credit risk adjustment calculation and HSBC 
does not net credit risk adjustments across HSBC 
Group entities. 

During 2009, there were no material changes 

made by HSBC to the methodologies used to 
calculate the credit risk adjustment.  

Consideration of other methodologies for 
calculation of credit risk adjustments 
(Unaudited) 

The credit risk adjustment methodology used by 
HSBC, in the opinion of management, appropriately 
quantifies the exposure of HSBC to counterparty risk 
on its OTC derivative portfolio and appropriately 
reflects the risk management strategy of the 
business. 

HSBC recognises that a variety of credit risk 
adjustment methodologies are adopted within the 

 
 
 
 
banking industry. Some of the key attributes that 
may differ between these methodologies are: 

uncertainties inherent in estimating fair value for 
private equity investments. 

• 

• 

• 

• 

the probability of default may be calculated 
from historical market data, or implied from 
current market levels for certain transaction 
types such as credit default swaps, either with or 
without an adjusting factor; 

some entities derive their own probability of 
default from a non-zero spread, which has the 
effect of reducing the overall adjustment; 

differing loss assumptions in setting the level of 
loss given defaults, which may utilise levels set 
by regulators for capital calculation purposes; 
and 

counterparty exclusions, whereby certain 
counterparty types (for example collateralised 
counterparties) are excluded from the 
calculation. 

HSBC has estimated the impact of adopting two 

alternative methodologies on the level of its credit 
risk adjustment (excluding the monoline credit risk 
adjustment), as follows: 

• 

• 

adapting HSBC’s existing methodology to 
utilise probabilities of default implied from 
credit default swaps with no adjustment factor 
applied and also implying HSBC’s own 
probability of default from credit default swaps, 
results in an additional adjustment of 
US$170 million; and  

adapting HSBC’s existing methodology to 
include HSBC’s own probability of default from 
a non-zero spread based on historical data, 
excluding collateralised counterparties, and 
applying loss given default assumptions 
consistent with those used in regulatory capital 
calculations, results in a reduction of the credit 
risk adjustment of US$300 million. 

A detailed description of the valuation 
techniques applied to instruments of particular 
interest follows: 

Private equity 

HSBC’s private equity positions are generally 
classified as available for sale and are not traded in 
active markets. In the absence of an active market, 
an investment’s fair value is estimated on the basis 
of an analysis of the investee’s financial position and 
results, risk profile, prospects and other factors, as 
well as by reference to market valuations for similar 
entities quoted in an active market, or the price at 
which similar companies have changed ownership. 
The exercise of judgement is required because of 

171 

Debt securities, treasury and other eligible bills, 
and equities  

The fair value of these instruments is based on 
quoted market prices from an exchange, dealer, 
broker, industry group or pricing service, when 
available. When they are unavailable, the fair value 
is determined by reference to quoted market prices 
for similar instruments, adjusted as appropriate for 
the specific circumstances of the instruments.  

Illiquidity and a lack of transparency in the 

market for ABSs have resulted in less observable 
data being available. While quoted market prices are 
generally used to determine the fair value of these 
securities, valuation models are used to substantiate 
the reliability of the limited market data available 
and to identify whether any adjustments to quoted 
market prices are required.  

In the absence of quoted market prices, fair 
value is determined using valuation techniques based 
on the calculation of the present value of expected 
future cash flows of the assets. The inputs to these 
valuation techniques are derived from observable 
market data and, where relevant, assumptions in 
respect of unobservable inputs. In respect of ABSs 
including residential MBSs, the valuation uses an 
industry standard model and the assumptions relating 
to prepayment speeds, default rates and loss severity 
based on collateral type, and performance, as 
appropriate. The valuations output is benchmarked 
for consistency against observable data for securities 
of a similar nature.  

Derivatives  

OTC (i.e. non-exchange traded) derivatives are 
valued using valuation models. Valuation models 
calculate the present value of expected future cash 
flows, based upon ‘no-arbitrage’ principles. For 
many vanilla derivative products, such as interest 
rate swaps and European options, the modelling 
approaches used are standard across the industry. For 
more complex derivative products, there may be 
some differences in market practice. Inputs to 
valuation models are determined from observable 
market data wherever possible, including prices 
available from exchanges, dealers, brokers or 
providers of consensus pricing. Certain inputs may 
not be observable in the market directly, but can be 
determined from observable prices via model 
calibration procedures. Finally, some inputs are not 
observable, but can generally be estimated from 
historical data or other sources. Examples of inputs 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

Fair values of financial instruments > Carried at fair value 

that are generally observable include foreign 
exchange spot and forward rates, benchmark interest 
rate curves and volatility surfaces for commonly 
traded option products. Examples of inputs that may 
be unobservable include volatility surfaces, in whole 
or in part, for less commonly traded option products, 
and correlations between market factors such as 
foreign exchange rates, interest rates and equity 
prices. 

Loans, including leveraged loans and loans held 
for securitisation 

Loans held at fair value are valued from broker 
quotes and/or market data consensus providers when 
available. In the absence of an observable market, 
the fair value is determined using valuation 
techniques. These techniques include discounted 
cash flow models, which incorporate assumptions 
regarding an appropriate credit spread for the loan, 
derived from other market instruments issued by the 
same or comparable entities.  

Structured notes  

The fair value of structured notes valued using a 

valuation technique is derived from the fair value 
of the underlying debt security as described above, 
and the fair value of the embedded derivative is 
determined as described in the paragraph above 
on derivatives. 

Fair value valuation bases 

The table below provides an analysis of the various 
bases described above which have been deployed 
for valuing financial assets and financial liabilities 
measured at fair value in the consolidated financial 
statements. 

The movement in the balances of assets and 
liabilities measured at fair value with significant 
unobservable inputs was mainly attributable to a 
decrease in the fair value of derivative assets, loans 
held for securitisation and the disposal of securities 
in other portfolios. At 31 December 2009, financial 
instruments measured at fair value using a valuation 
technique with significant unobservable inputs 
represented 2 per cent of total assets and liabilities 
measured at fair value (2008: 2 per cent). 

Bases of valuing financial assets and liabilities measured at fair value 

At 31 December 2009 
Assets 
Trading assets  ..................................................................  
Financial assets designated at fair value  .........................  
Derivatives .......................................................................  
Financial investments: available for sale  ........................  

Liabilities 
Trading liabilities .............................................................  
Financial liabilities designated at fair value ....................  
Derivatives .......................................................................  

At 31 December 2008 
Assets 
Trading assets  ..................................................................  
Financial assets designated at fair value  .........................  
Derivatives .......................................................................  
Financial investments: available for sale  ........................  

Liabilities 
Trading liabilities .............................................................  
Financial liabilities designated at fair value ....................  
Derivatives .......................................................................  

Valuation techniques 

Using 
observable 
inputs
Level 2 
US$m 

  With significant 
unobservable 
inputs 
Level 3   
US$m 

142,452 
11,773 
244,472 
178,168 

139,812 
52,032 
240,611 

185,369 
13,483 
476,498 
173,157 

135,559 
51,276 
473,359 

6,420 
1,224 
4,453 
10,214 

8,774 
507 
5,192 

7,561 
460 
9,883 
9,116 

6,509 
– 
3,805 

Total 
US$m 

421,381 
37,181 
250,886 
351,531 

268,130 
80,092 
247,646 

427,329 
28,533 
494,876 
286,222 

247,652 
74,587 
487,060 

Quoted 
market
price
Level 1   
US$m 

272,509 
24,184 
1,961 
163,149 

119,544 
27,553 
1,843 

234,399 
14,590 
8,495 
103,949 

105,584 
23,311 
9,896 

172 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial instruments measured at fair value using a valuation technique with significant unobservable  
inputs – Level 3 

Assets 

  Available  
for sale 

US$m     

  Held for 
trading 
US$m 

  Designated
 at fair value 
through 

profit or loss    Derivatives  

US$m 

US$m 

  Held for 
trading 
US$m 

Liabilities 
  Designated  
 at fair value 
through 
 profit or loss 

US$m     

Derivatives
US$m 

At 31 December 2009 
Private equity investments ...........  
Asset-backed securities  ...............  
Leveraged finance  .......................  
Loans held for securitisation  .......  
Structured notes  ...........................  
Derivatives with monolines .........  
Other derivatives ..........................  
Other portfolios ............................  

At 31 December 2008 
Private equity investments ...........  
Asset-backed securities  ...............  
Leveraged finance  .......................  
Loans held for securitisation ........  
Structured notes  ...........................  
Derivatives with monolines .........  
Other derivatives ..........................  
Other portfolios ............................  

2,949 
4,270 
– 
– 
– 
– 
– 
2,995 

10,214 

2,689 
4,264 
– 
– 
– 
– 
– 
2,163 

9,116 

197 
944 
73 
1,395 
196 
– 
– 
3,615 

6,420 

54 
882 
266 
2,133 
87 
– 
– 
4,139 

7,561 

345 
– 
– 
– 
– 
– 
– 
879 

1,224 

225 
– 
– 
– 
– 
– 
– 
235 

460 

– 
– 
– 
– 
– 
1,305 
3,148 
– 

4,453 

– 
95 
– 
– 
– 
2,441 
7,347 
– 

9,883 

– 
– 
– 
– 
5,055 
– 
– 
3,719 

8,774 

– 
– 
– 
– 
5,294 
– 
– 
1,215 

6,509 

– 
– 
– 
– 
– 
– 
– 
507 

507 

– 
– 
– 
– 
– 
– 
– 
– 

– 

– 
– 
25 
– 
– 
– 
5,167 
– 

5,192 

– 
565 
33 
– 
– 
– 
3,207 
– 

3,805 

At 31 December 2009, available-for-sale ABSs 
valued using a valuation technique with significant 
unobservable inputs principally comprised 
commercial property-related securities, leveraged 
finance-related securities and Alt-A securities with 
no particular concentration in any one category. 
Assets in other portfolios valued using a valuation 
technique with significant unobservable inputs were 
principally holdings in an Asian bond portfolio 
where the credit spreads are not directly observable. 

Trading assets valued using a valuation 
technique with significant unobservable inputs 
principally comprised ABSs, loans held for 
securitisation and other portfolios. The ABSs 
are classified in Level 3 as a result of the 
unobservability of the underlying price of the assets. 
Loans held for securitisations are valued using a 
proprietary model which utilises inputs relating to 
the credit spread of the obligor. Other portfolios 
include holdings in various bonds, preference shares 
and debentures where the unobservability relates to 
the prices of the underlying securities. The decrease 
during the year was due to a reduction in the fair 
value of loans held for securitisation and disposals 
of positions within other portfolios. 

Derivative products with monolines valued 
using techniques with unobservable inputs decreased 
during the year as a result of a decrease in exposure 

to the monoline counterparties, primarily as a result 
of decreasing credit spreads and from commutations 
undertaken. The primary unobservable input relates 
to the probability of default of the counterparty. 
Further details of the transactions with monoline 
counterparties are shown on page 163. 

Derivative products valued using valuation 
techniques with significant unobservable inputs 
included certain correlation products, such as foreign 
exchange basket options, equity basket options, 
foreign exchange-interest rate hybrid transactions 
and long-dated option transactions. Examples of the 
latter are equity options, interest rate and foreign 
exchange options and certain credit derivatives. 
Credit derivatives include certain tranched CDS 
transactions. The decrease in Level 3 derivative 
assets during the year was mainly due to a decrease 
in the fair value of structured credit transactions. 

Trading liabilities valued using a valuation 
technique with significant unobservable inputs 
principally comprised equity-linked structured notes 
which are issued by HSBC and provide the 
counterparty with a return that is linked to the 
performance of certain equity securities, and other 
portfolios. The notes are classified as Level 3 due to 
the unobservability of parameters such as long-dated 
equity volatilities and correlations between equity 
prices, between equity prices and interest rates and 

173 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

Fair values of financial instruments > Carried at fair value 

between interest rates and foreign exchange rates. 
The movement in Level 3 trading liabilities during 
the year was primarily due to the issue of new equity 
derivative linked structures classified in other 
portfolios, partially offset by transfers out of Level 3 
as a result of increased observability of long-dated 
volatilities. 

The increase in derivative liabilities valued 

using a valuation technique with significant 
unobservable inputs was primarily attributable to the 
transfer into Level 3 of swaps linked to securitisation 
structures whose valuation utilises inputs relating to 
the prepayment rates for the underlying asset pools 

Movement in Level 3 financial instruments 

which are unobservable. This was partially offset by 
transfers out of structured interest rate and equity 
derivatives due to increased observability of long-
dated swaptions and equity volatilities. 

Reconciliation of fair value measurements in 
Level 3 of the fair value hierarchy 

The following table provides a reconciliation of the 
movement between opening and closing balances of 
Level 3 financial instruments, measured at fair value 
using a valuation technique with significant 
unobservable inputs: 

Assets 
  Designated
 at fair value 
through 

profit or loss    Derivatives  

Liabilities 

  Designated  
 at fair value 
through 

 profit or loss    Derivatives
US$m 

US$m     

At 1 January 2009 ........................  
Total gains/(losses) recognised  

in profit or loss .........................  

Total gains recognised in other 

comprehensive income ............  
Purchases  .....................................  
New issuances ..............................  
Sales  .............................................  
Settlements ...................................  
Transfers out  ................................  
Transfers in  ..................................  

  Available  
for sale   

US$m     

  Held for 
trading 
US$m 

9,116 

7,561 

(260) 

(730)

617 
1,785 
– 
(806) 
(1,059) 
(3,043) 
3,864 

85 
1,598 
– 
(2,166)
(295)
(1,077)
1,444 

6,420 

  Held for 
trading 
US$m 

6,509 

US$m 

9,883 

(5,275)

(107) 

119 
– 
– 
– 
(104)
(1,057)
887 

4,453 

301 
22 
2,522 
– 
(1,266) 
(537) 
1,330 

8,774 

US$m 

460 

97 

– 
260 
– 
(13)
(6)
– 
426 

1,224 

– 

(3) 

10 
– 
500 
– 
– 
– 
– 

507 

3,805 

(1,372)

94 
– 
– 
– 
(206)
(620)
3,491 

5,192 

At 31 December 2009 ..................  

10,214 

Total gains/(losses) recognised in 
profit or loss relating to those 
assets and liabilities held on 
31 December 2009  ..................  

(371) 

(596)

98 

(3,753)

(136) 

(3) 

(135)

For available-for-sale securities, the 
unobservability of valuations of asset-backed 
(particularly Alt-A and leveraged finance-related) 
securities and the Asian bond portfolio discussed on 
page 173 resulted in assets in these categories being 
transferred or purchased into Level 3 during 2009. 
Transfers out of Level 3 were primarily in respect of 
commercial property related ABSs due to certain 
valuations in these asset categories becoming 
observable during 2009.  

For trading assets, transfers into Level 3 arose 
principally on ABSs, fixed income securities and a 
syndicated loan position where valuations for the 
specific instruments were not observable. Transfers 
out also related principally to ABSs and fixed 
income securities as valuations for specific 
instruments became observable. Purchases relate 
primarily to the unwind of certain ABS total return 
swap funding transactions, in which HSBC’s market 

risk position did not change, but securities were 
purchased in place of the derivative transactions. 

For derivative assets, transfers out of Level 3 

were driven by decreases in residual maturity of 
longer-dated equity options to below the 
observability boundary, movement in equity prices 
leading to previously out-of-the money or in-the-
money options becoming closer to at-the-money 
options, and some increased observability of long-
dated swaption and foreign exchange volatilities. 
Transfers in were largely driven by the 
unobservability of prepayment rates on swaps linked 
to third-party securitisations. 

For held-for-trading liabilities, transfers into 
Level 3 were primarily due to a reduction in the 
observability of volatilities and gap risk parameters 
on embedded derivatives within issued structured 
notes. Transfers out of Level 3 were driven by 

174 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
similar factors as derivative assets, also relating to 
embedded derivatives within issued structured notes.  

movements on all other financial instruments 
designated at fair value and related derivatives. 

For derivative liabilities, the unobservability of 

prepayment rates on securitisation swaps was the 
main reason for transfers into Level 3. Transfers out 
of Level 3 were driven by similar factors as 
derivative assets. 

During 2009, there were no significant transfers 

between Levels 1 and 2. 

For assets and liabilities classified as held for 

trading, realised and unrealised gains and losses are 
presented in the income statement under ‘Trading 
income excluding net interest income’. 

Fair value changes on long term debt designated 

at fair value and related derivatives are presented 
in the income statement under ‘Changes in fair 
value of long-term debt issued and related 
derivatives’. The income statement line item ‘Net 
income/(expense) from other financial instruments 
designated at fair value’ captures fair value 

Realised gains and losses from available-for-
sale securities are presented under ‘Gains less losses 
of financial investments’ in the income statement 
while unrealised gains and losses are presented in 
‘Fair value gains/(losses) within ‘Available-for-sale 
investments’ in other comprehensive income/ 
(expense). 

Effect of changes in significant unobservable 
assumptions to reasonably possible 
alternatives 

As discussed above, the fair value of financial 
instruments are, in certain circumstances, measured 
using valuation techniques that incorporate 
assumptions that are not evidenced by prices from 
observable current market transactions in the same 
instrument and are not based on observable market 
data. The following table shows the sensitivity of 
these fair values to reasonably possible alternative 
assumptions: 

Sensitivity of fair values to reasonably possible alternative assumptions 

At 31 December 2009 
Derivatives, trading assets and trading liabilities23  ......  
Financial assets and liabilities designated at fair value   
Financial investments: available for sale  .....................  

At 31 December 2008 
Derivatives, trading assets and trading liabilities23  ......  
Financial assets and liabilities designated at fair value   
Financial investments: available for sale  .....................  

For footnote, see page 195.

Reflected in profit or loss 

Reflected in equity 

Favourable

  Unfavourable

Favourable 

changes   
US$m   

changes  
US$m  

changes   
US$m   

  Unfavourable 
changes 
US$m 

984 
102 
– 

1,266 
30 
– 

(577)
(98)
–

(703)
(30)
–

– 
– 
1,161 

– 
– 
984 

– 
– 
(1,157)

– 
– 
(1,005)

The decrease in the effect of changes in 
significant unobservable inputs in relation to 
derivatives, trading assets and trading liabilities 
during the year primarily reflected the decreased 
sensitivity to the assumptions for the derivative 

portfolios. The increase in the effect of changes in 
significant unobservable inputs for available-for-sale 
assets arose from the increase in private equity 
holdings in Level 3 and from increased sensitivity 
to the assumptions for ABSs.

Sensitivity of fair values to reasonably possible alternative assumptions by Level 3 instrument type 

Reflected in profit or loss 

Reflected in equity 

Favourable

  Unfavourable

Favourable 

changes   
US$m   

changes   
US$m   

changes   
US$m   

  Unfavourable 
changes 
US$m 

At 31 December 2009 
Private equity investments ............................................  
Asset-backed securities  ................................................  
Leveraged finance  ........................................................  
Loans held for securitisation  ........................................  
Structured notes  ............................................................  
Derivatives with monolines ..........................................  
Other derivatives ...........................................................  
Other portfolios .............................................................  

54 
41 
1 
16 
3 
333 
309 
329 

175 

(54)
(41)
(1)
(16)
(3)
(25)
(332)
(203)

302 
734 
– 
– 
– 
– 
– 
125 

(299)
(735)
– 
– 
– 
– 
– 
(123)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

Fair values of financial instruments > Carried at fair value 

At 31 December 2008 ...................................................  
Private equity investments ............................................  
Asset-backed securities  ................................................  
Leveraged finance  ........................................................  
Loans held for securitisation  ........................................  
Structured notes  ............................................................  
Derivatives with monolines ..........................................  
Other derivatives ...........................................................  
Other portfolios .............................................................  

Reflected in profit or loss 

Reflected in equity 

Favourable 

  Unfavourable

Favourable 

changes   
US$m   

changes   
US$m   

changes   
US$m   

  Unfavourable 
changes 
US$m 

28 
90 
2 
41 
8 
341 
652 
134 

(28)
(91)
(2)
(41)
(8)
(250)
(224)
(89)

234 
667 
– 
– 
– 
– 
– 
83 

(261)
(660)
– 
– 
– 
– 
– 
(84)

Favourable and unfavourable changes are 
determined on the basis of changes in the value of 
the instrument as a result of varying the levels of the 
unobservable parameters using statistical techniques. 
When parameters are not amenable to statistical 
analysis, quantification of uncertainty is 
judgemental. 

When the fair value of a financial instrument is 
affected by more than one unobservable assumption, 
the above table reflects the most favourable or most 
unfavourable change from varying the assumptions 
individually. 

In respect of private equity investments, the 
valuations are assessed on an asset by asset basis 
using a valuation methodology appropriate to the 
specific investment, in line with industry guidelines. 
In many of the methodologies, the principal 
assumption is the valuation multiple to be applied to 
the main financial indicators. This may be 
determined with reference to multiples for 
comparable listed companies and includes discounts 
for marketability. 

For ABSs whose prices are unobservable, 
models are used to generate the expected value 
of the asset. The principal assumptions in these 
models are based on benchmark information about 
prepayment speeds, default rates, loss severities and 
the historical performance of the underlying assets. 
The models used are calibrated by using securities 
for which external market information is available. 

For leveraged finance, loans held for 

securitisation and derivatives with monolines the 
principal assumption concerns the appropriate value 
to be attributed to the counterparty credit risk. 
This requires estimation of exposure at default, 
probability of default and recovery in the event 
of default. For loan transactions, assessment of 
exposure at default is straightforward. For derivative 
transactions, a future exposure profile is generated 
on the basis of current market data. Probabilities of 
default and recovery levels are estimated using 
market evidence, which may include financial 

176 

information, historical experience, CDS spreads and 
consensus recovery levels. 

In the absence of such evidence, management’s 

best estimate is used. 

For structured notes and other derivatives, 
principal assumptions concern the value to be 
attributed to future volatility of asset values and the 
future correlation between asset values. These 
principal assumptions include credit volatilities and 
correlations used in the valuation of structured credit 
derivatives (including leveraged credit derivatives). 
For such unobservable assumptions, estimates are 
based on available market data, which may include 
the use of a proxy method to derive a volatility or a 
correlation from comparable assets for which market 
data is more readily available, and/or an examination 
of historical levels. 

Changes in fair value recorded in the income 
statement 

The following table quantifies the changes in fair 
values recognised in profit or loss during the year in 
respect of assets and liabilities held at the end of the 
year whose fair values are estimated using valuation 
techniques that incorporate significant assumptions 
that are not evidenced by prices from observable 
current market transactions in the same instrument, 
and are not based on observable market data: 

2009 
US$m 

2008 
US$m 

Recorded profit/(loss) on: 
Derivatives, trading assets and 

trading liabilities ......................  

(4,620) 

Financial assets and liabilities 

designated at fair value ............  

95 

779 

109 

The loss during the year included changes in the 

fair value of monoline and CDPC-related credit 
derivatives which use a valuation technique with 
significant unobservable inputs. Additionally, there 
was a decline in the fair value of other structured 
credit derivatives attributable to the tightening of 
credit spreads during the year.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In general, many Level 3 instruments are risk 
managed using derivatives which employ a valuation 
technique with observable inputs. However, the 
associated gains on these derivatives in the year are 
not reflected in the table above. The table details the 
total change in fair value of these instruments; it 
does not isolate the component attributable to 
unobservable inputs. 

HSBC Holdings  

The following table provides an analysis of the basis 
for valuing financial assets and financial liabilities 
measured at fair value in the financial statements: 

Bases of valuing HSBC Holdings’ financial assets and liabilities measured at fair value 

Valuation techniques 

Quoted 
market

price   

Level 1 
US$m 

Using 
observable 
inputs 
Level 2 
US$m 

  With significant 
unobservable 

inputs   
Level 3 
US$m 

2,981 
– 

4,360 
362 

3,682 
– 

3,068 
1,324 

– 
2,455 

– 
– 

– 
2,629 

– 
– 

Total 
US$m 

2,981 
2,455 

16,909 
362 

3,682 
2,629 

16,389 
1,324 

Effect of changes in significant unobservable 
assumptions to reasonably possible 
alternatives 

In certain circumstances, the fair value of financial 
instruments are measured using valuation models 
that incorporate assumptions that are not supported 
by prices from observable current market 
transactions in the same instrument and are not based 
on observable market data. The following table 
shows the sensitivity of non-derivative financial 
instruments to reasonably possible alternative 
assumptions: 

Reflected in equity 

Favourable 

changes   
US$m 

  Unfavourable 
changes 
US$m 

115 
113 

(107)
(97)

Financial investments 
available for sale  

At 31 December 2009 ....
At 31 December 2008 .....

At 31 December 2009 
Assets 

Derivatives ................................................................  
Financial investments: available for sale  .................  

– 
– 

Liabilities 

Financial liabilities designated at fair value  ............  
Derivatives ................................................................  

12,549 
– 

At 31 December 2008 
Assets 

Derivatives ................................................................  
Financial investments: available for sale  .................  

– 
– 

Liabilities 

Financial liabilities designated at fair value  ............  
Derivatives ................................................................  

13,321 
– 

Financial investments measured using a 
valuation technique with significant unobservable 
inputs comprise fixed-rate preferred securities and 
senior notes purchased from HSBC undertakings. 
The unobservable elements of the valuation 
technique include the use of implied credit spreads 
and simplified bond pricing assumptions. 

At 1 January 2009 ....................................... 
Total gains or losses: 

–  recognised in profit or loss ................. 
–  recognised in other comprehensive  

   income  ............................................. 
Settlements .................................................. 

At 31 December 2009 ................................. 

Total gains or losses recognised in profit or 
loss relating to those assets and liabilities 
held on 31 December 2009  .................... 

Assets 
available 
for sale 
US$m 

2,629 

(2)

103 
(275)

2,455 

(2)

177 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

Fair values of financial instruments > Carried at fair value / Not carried at fair value  

Assessing available-for-sale assets for 
impairment 

HSBC’s policy on impairment of available-for-sale 
assets is described on page 375. The following is a 
description of HSBC’s application of that policy. 

A systematic impairment review is carried out 
periodically of all available-for-sale assets, and all 
available indicators are considered to determine 
whether there is any objective evidence that an 
impairment may have occurred, whether as the result 
of a single loss event or as the combined effect of 
several events. 

Debt securities 

When assessing available-for-sale debt securities for 
objective evidence of impairment at the balance 
sheet date, HSBC considers all available evidence, 
including observable data or information about 
events specifically relating to the securities which 
may result in a shortfall in recovery of future cash 
flows. These events may include a significant 
financial difficulty of the issuer, a breach of contract 
such as a default, bankruptcy or other financial 
reorganisation, or the disappearance of an active 
market for the debt security because of financial 
difficulties relating to the issuer. 

These types of specific events and other factors 

such as information about the issuers’ liquidity, 
business and financial risk exposures, levels of and 
trends in default for similar financial assets, national 
and local economic trends and conditions, and the 
fair value of collateral and guarantees may be 
considered individually, or in combination, to 
determine if there is objective evidence of 
impairment of a debt security. 

In addition, when assessing available-for-sale 
ABSs for objective evidence of impairment, HSBC 
considers the performance of underlying collateral 
and the extent and depth of market price declines. 
Changes in credit ratings are considered but a 
downgrade of a security’s credit rating is not, of 
itself, evidence of impairment. The primary 
indicators of potential impairment are considered 
to be adverse fair value movements, and the 
disappearance of an active market for the securities. 

At 31 December 2009, the population of 
available-for-sale ABSs identified as being most 
at risk of impairment included residential MBSs 
backed by sub-prime and Alt-A mortgages 
originated in the US, commercial MBSs orginated in 
the US and Europe and CDOs with considerable 
exposure to these sectors. The estimated future cash 
flows of these securities are assessed to determine 

178 

whether any of their cash flows are unlikely to be 
recovered as a result of events occurring on or before 
the balance sheet date. 

In particular, for residential and commercial 
MBSs the estimated future cash flows are assessed 
by determining the future projected cash flows 
arising on the underlying collateral taking into 
consideration the delinquency status of underlying 
loans, the probability of delinquent loans progressing 
to default, the proportion of the advances 
subsequently recoverable and the prepayment 
profiles of the underlying assets. Management uses 
externally available data and applies judgement 
when determining the appropriate assumptions in 
respect of these factors. HSBC uses a modelling 
approach which incorporates historically observed 
progression rates to default, to determine if the 
decline in aggregate projected cash flows from the 
underlying collateral will lead to a shortfall in 
contractual cash flows. In such cases the security is 
considered to be impaired.  

In respect of CDOs, in order to determine 
whether impairment has occurred, the expected 
future cash flows of the CDOs are compared with 
the total of the underlying collateral on the non-
defaulted assets and the recovery value of the 
defaulted assets. In the event of a shortfall, the 
CDO is considered to be impaired. 

When a security benefits from a contract 

provided by a monoline insurer that insures 
payments of principal and interest, the expected 
recovery on the contract is assessed in determining 
the total expected credit support available to the 
ABS. 

Equity securities 

Objective evidence of impairment for available-
for-sale equity securities may include specific 
information about the issuer as detailed above, but 
may also include information about significant 
changes in technology, markets, economics or the 
law that provides evidence that the cost of the equity 
securities may not be recovered.  

A significant or prolonged decline in the fair 
value of the asset below its cost is also objective 
evidence of impairment. In assessing whether it is 
significant, the decline in fair value is evaluated 
against the original cost of the asset at initial 
recognition. In assessing whether it is prolonged, the 
decline is evaluated against the period in which the 
fair value of the asset has been below its original 
cost at initial recognition.

 
 
 
 
 
For impairment losses on available-for-sale 
equity and debt securities, see pages 31 and 35, 
respectively. Any impairment losses relating to 
ABSs recognised in the income statement are 
recorded as ‘Loan impairment charges and other 
credit risk provisions’. Impairment losses incurred 
on assets held by consolidated securities investment 
conduits (excluding Solitaire) are offset by a credit 
to the impairment line for the amount of the loss 
borne by capital note holders. 

Fair values of financial instruments not 
carried at fair value 

Financial instruments that are not carried at fair 
value on the balance sheet include loans and 
advances to banks and customers, deposits by banks, 
customer accounts, debt securities in issue and 
subordinated liabilities. Their fair values are, 
however, provided for information by way of note 
disclosure and are calculated as described below. 

The calculation of fair value incorporates 
HSBC’s estimate of the amount at which financial 
assets could be exchanged, or financial liabilities 
settled, between knowledgeable, willing parties in an 
arm’s length transaction. It does not reflect the 
economic benefits and costs that HSBC expects to 
flow from the instruments’ cash flows over their 
expected future lives. Other reporting entities 
may use different valuation methodologies and 
assumptions in determining fair values for which 
no observable market prices are available, so 
comparisons of fair values between entities may 
not be meaningful and users are advised to exercise 
caution when using this data. 

As a consequence of the market turmoil there 

has been a significant reduction in the secondary 
market demand for US consumer lending assets. 
Uncertainty over the extent and timing of future 
credit losses, together with a near absence of 
liquidity for non-prime ABSs and loans, continued 
to be reflected in a low volume of bid prices at 
31 December 2009. It is not possible from the 
indicative market prices that are available to 
distinguish between the relative discount to nominal 
value within the fair value measurement that reflects 
cash flow impairment due to expected losses to 
maturity, and the discount that the market is 
demanding for holding an illiquid asset. Under 
impairment accounting for loans and advances, there 
is no requirement to adjust the carrying value to 
reflect illiquidity as HSBC’s intention is to fund 
assets until the earlier of prepayment, charge-off or 
repayment on maturity. The fair value, by contrast, 
reflects both incurred loss and loss expected through 
the life of the asset, a discount for illiquidity and a 

179 

credit spread which reflects the market’s current risk 
preferences. This usually differs from the credit 
spread applicable in the market at the time the loan 
was underwritten and funded. 

The estimated fair values at 31 December 2009 

and 31 December 2008 of loans and advances to 
customers in North America reflected the combined 
effect of these conditions. As a result, the fair values 
are substantially lower than the carrying amount of 
customer loans held on-balance sheet and lower than 
would otherwise be reported under more normal 
market conditions. Accordingly, the fair values 
reported do not reflect HSBC’s estimate of the 
underlying long-term value of the assets. Fair values 
at the balance sheet date of the assets and liabilities 
set out below are estimated for the purpose of 
disclosure as follows: 

•  Loans and advances to banks and customers 

The fair value of loans and advances is based 
on observable market transactions, where 
available. In the absence of observable market 
transactions, fair value is estimated using 
discounted cash flow models. Performing 
loans are grouped, as far as possible, into 
homogeneous pools segregated by maturity and 
coupon rates. In general, contractual cash flows 
are discounted using HSBC’s estimate of the 
discount rate that a market participant would use 
in valuing instruments with similar maturity, 
re-pricing and credit risk characteristics.  

The fair value of a loan portfolio reflects 

both loan impairments at the balance sheet 
date and estimates of market participants’ 
expectations of credit losses over the life of 
the loans. For impaired loans, fair value is 
estimated by discounting the future cash flows 
over the time period they are expected to be 
recovered. 

•  Financial investments 

The fair values of listed financial investments 
are determined using bid market prices. The fair 
values of unlisted financial investments are 
determined using valuation techniques that take 
into consideration the prices and future earnings 
streams of equivalent quoted securities.  

•  Deposits by banks and customer accounts 

For the purpose of estimating fair value, 
deposits by banks and customer accounts are 
grouped by remaining contractual maturity. Fair 
values are estimated using discounted cash 
flows, applying current rates offered for deposits 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

Fair values of financial instruments > Not carried at fair value // SPEs > HSBC-sponsored SPEs 

of similar remaining maturities. The fair value 
of a deposit repayable on demand is assumed to 
be the amount payable on demand at the balance 
sheet date.  

•  Debt securities in issue and subordinated 

liabilities 

Fair values are determined using quoted market 
prices at the balance sheet date where available, 
or by reference to quoted market prices for 
similar instruments. 

The fair values in this note are stated at a 

specific date and may be significantly different from 
the amounts which will actually be paid on the 
maturity or settlement dates of the instruments. In 
many cases, it would not be possible to realise 
immediately the estimated fair values given the size 
of the portfolios measured. Accordingly, these fair 
values do not represent the value of these financial 
instruments to HSBC as a going concern. 

For all classes of financial instruments, fair 
value represents the product of the value of a single 
instrument, multiplied by the number of instruments 
held. No block discount or premium adjustments are 
made. The fair values of intangible assets related to 
the businesses which originate and hold the financial  

instruments subject to fair value measurement, such 
as values placed on portfolios of core deposits, credit 
card and customer relationships, are not included in 
the above because they are not classified as financial 
instruments. Accordingly, an aggregation of fair 
value measurements does not approximate to the 
value of the organisation as a going concern. 

The following is a list of financial instruments 

whose carrying amount is a reasonable 
approximation of fair value because, for example, 
they are short-term in nature or reprice to current 
market rates frequently: 

Assets 
Cash and balances at central banks 
Items in the course of collection from other banks 
Hong Kong Government certificates of indebtedness  
Endorsements and acceptances 
Short-term receivables within ‘Other assets’ 
Accrued income 

Liabilities  
Hong Kong currency notes in circulation  
Items in the course of transmission to other banks 
Investment contracts with discretionary participation features 
within ‘Liabilities under insurance contracts’ 
Endorsements and acceptances 
Short-term payables within ‘Other liabilities’ 
Accruals  

Fair values of financial instruments which are not carried at fair value on the balance sheet 

Assets 
Loans and advances to banks  ....................................................................... 
Loans and advances to customers  ................................................................ 
Financial investments: debt securities .......................................................... 
Financial investments: treasury and other eligible bills ............................... 

Liabilities 
Deposits by banks ......................................................................................... 
Customer accounts ........................................................................................ 
Debt securities in issue  ................................................................................. 
Subordinated liabilities ................................................................................. 

At 31 December 2009 

At 31 December 2008 

  Carrying

amount   
US$m 

Fair 
value   
US$m 

Carrying 

amount   
US$m 

179,781 
896,231 
17,526 
101 

179,658 
855,780 
18,097 
101 

153,766 
932,868 
14,013 
– 

Fair 
value 
US$m 

153,363 
876,239 
15,057 
– 

124,872 
1,159,034 
146,896 
30,478 

124,856 
1,160,036 
145,888 
30,307 

130,084 
  1,115,327 
179,693 
29,433 

130,129 
  1,115,291 
170,599 
28,381 

Fair values of financial instruments held for sale which are not carried at fair value on the balance sheet 

Assets classified as held for sale 
Loans and advances to banks and customers  ............................................... 
Financial investments: debt securities .......................................................... 

At 31 December 2009 

At 31 December 2008 

  Carrying

amount   
US$m 

1,356 
– 

Fair
value   
US$m 

1,316 
– 

Carrying 

amount   
US$m 

11 
37 

Fair
value 
US$m 

11 
37 

180 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Analysis of loans and advances to customers by geographical segment 

Loans and advances to customers 
Europe ........................................................................................................... 
Hong Kong  ................................................................................................... 
Rest of Asia-Pacific24  ................................................................................... 
Middle East24  ................................................................................................ 
North America25 ............................................................................................ 
Latin America  ............................................................................................... 

For footnotes, see page 195. 

HSBC Holdings 

The methods used by HSBC Holdings to determine 
fair values of financial instruments for the purpose of 
measurement and disclosure are described above. 

At 31 December 2009 

At 31 December 2008 

  Carrying

amount   
US$m 

Fair 
Value   
US$m 

Carrying 

amount   
US$m 

439,481 
99,381 
80,043 
22,844 
206,853 
47,629 

431,158 
99,694 
79,972 
22,538 
174,957 
47,461 

426,191 
100,220 
80,661 
27,295 
256,214 
42,287 

Fair 
value 
US$m 

417,256 
100,490 
77,391 
27,296 
211,346 
42,460 

896,231 

855,780 

932,868 

876,239 

The following table provides an analysis of the 
fair value of financial instruments not carried at fair 
value on the balance sheet: 

Fair values of HSBC Holdings’ financial instruments not carried at fair value on the balance sheet 

Assets 
Loans and advances to HSBC undertakings  ...................  

Liabilities 
Amounts owed to HSBC undertakings  ...........................  
Debt securities in issue  ....................................................  
Subordinated liabilities ....................................................  

2009 

Carrying

amount   
US$m 

23,212 

3,711 
2,839 
14,406 

Fair
value 
US$m 

23,871 

3,827 
3,141 
15,666 

2008 

Carrying 

amount   
US$m 

11,804 

4,042 
– 
14,017 

Fair 
value 
US$m 

12,670 

4,218 
– 
13,940 

Special purpose entities 

HSBC-sponsored SPEs 

This section contains disclosures about HSBC-
sponsored SPEs that are included in HSBC’s 
consolidated balance sheet, with a particular focus 
on SPEs containing exposures affected by the 
turmoil in credit markets which began in mid-2007, 
and those that are not consolidated by HSBC under 
IFRSs. In addition to the disclosures about SPEs, 
information on other off-balance sheet arrangements 
has been included in this section. 

HSBC enters into certain transactions with 
customers in the ordinary course of business which 
involve the establishment of SPEs to facilitate or 
secure customer transactions.  

HSBC structures that utilise SPEs are authorised 

centrally when they are established to ensure 
appropriate purpose and governance. The activities 
of SPEs administered by HSBC are closely 
monitored by senior management. HSBC’s 
involvement with SPE transactions is described 
below. 

HSBC sponsors the formation of entities which are 
designed to accomplish certain narrow and well-
defined objectives, such as securitising financial 
assets or effecting a lease, and this requires a form of 
legal structure that restricts the assets and liabilities 
within the structure to the single purpose for which it 
was established. HSBC consolidates these SPEs 
when the substance of the relationship indicates 
that HSBC controls them. In assessing control, all 
relevant factors are considered, including qualitative 
and quantitative aspects. For example: 

Qualitative factors – in substance: 

• 

the activities of the SPE are being conducted on 
behalf of HSBC according to HSBC’s specific 
business needs so that it obtains benefit from the 
SPE’s operation. This might be evidenced, for 
example, by HSBC providing a significant level 
of support to the SPE; and 

•  HSBC has the decision-making powers to obtain 
the majority of the benefits of the activities of 
the SPE. 

181 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

SPEs > SIVs and conduits 

Quantitative factors – hereinafter referred to as ‘the 
majority of risks and rewards of ownership’. In 
substance: 

•  HSBC has rights to obtain the majority of the 
benefits of the SPE and therefore may be 
exposed to risks incidental to the activities of 
the SPE; and 

•  HSBC retains the majority of the residual or 

ownership risks related to the SPE or its assets 
in order to obtain benefits from its activities. 

In a number of cases, these SPEs are accounted 
for off-balance sheet under IFRSs where HSBC does 
not have the majority of the risks and rewards of 
ownership of the SPE. However, in certain 
circumstances and after careful consideration of the 
facts, HSBC consolidates an SPE when the 
qualitative features of its involvement indicate that, 
in substance, the activities of the SPE are being 
conducted on behalf of HSBC, even though HSBC 
does not obtain the majority of risks and rewards of 
ownership. 

HSBC reassesses the required consolidation 

accounting tests whenever there is a change in the 
substance of the relationship between HSBC and an 
SPE, for example, when the nature of HSBC’s 
involvement or the governing rules, contractual 
arrangements or capital structure of the SPE change. 
The most significant categories of SPEs are 
discussed in more detail below. 

Structured investment vehicles and 
conduits 

Structured investment vehicles  

Structured investment vehicles (‘SIV’s) are SPEs 
which invest in diversified portfolios of interest-
earning assets, generally funded through issues of 
commercial paper (‘CP’), medium-term notes 
(‘MTN’s) and other senior debt to take advantage of 
the spread differentials between the assets in the SIV 
and the funding cost. Prior to the implementation of 
Basel II, it was capital efficient to many bank 
investors to invest in highly-rated investment 
securities in this way. HSBC sponsored the 
establishment of two SIVs, Cullinan Finance 
Limited (‘Cullinan’) and Asscher Finance Limited 
(‘Asscher’) which are now in the process of 
voluntary liquidation following completion of the 
transfer of their portfolios of investment securities 
and derivatives to the three new structured 
investment conduits (‘SIC’s) established in 2008 in 
order to remove the risk of having to make forced 
asset sales. Mazarin Funding Limited (‘Mazarin’), 
an asset-backed CP conduit, and Barion Funding 

182 

Limited (‘Barion’), a term-funding vehicle, were set 
up in respect of Cullinan; and Malachite Funding 
Limited (‘Malachite’), a term-funding vehicle, was 
set up in respect of Asscher. Cullinan and Asscher 
retain only residual cash balances to facilitate the 
voluntary liquidation process.  

At 31 December 2009, all the capital notes in 

Cullinan and Asscher had been redeemed and 
replaced by capital notes in the new SICs (2008: 
8.7 per cent of Asscher’s capital notes remained 
outstanding). 

Conduits 

HSBC sponsors and manages two types of conduits 
which issue CP: multi-seller conduits and SICs. 
HSBC has consolidated these conduits from 
inception because it is exposed to the majority of 
risks and rewards of ownership. 

Securities investment conduits  

Solitaire, HSBC’s principal securities investment 
conduit, purchases highly rated ABSs to facilitate 
tailored investment opportunities. HSBC’s other 
SICs, Mazarin, Barion and Malachite, evolved from 
the restructuring of HSBC’s sponsored SIVs as 
discussed above.  

Multi-seller conduits  

These vehicles were established for the purpose of 
providing access to flexible market-based sources of 
finance for HSBC’s clients, for example, to finance 
discrete pools of third-party originated trade and 
vehicle finance loan receivables. HSBC’s principal 
multi-seller conduits are Regency Assets Limited 
(‘Regency’), Bryant Park Funding Limited LLC 
(‘Bryant Park’), Abington Square Funding LLC 
(‘Abington Square’, inactive since March 2008) 
and Performance Trust. 

The multi-seller conduits purchase or fund 

interests in diversified pools of third-party assets 
financed by issuing CP or drawing advances from 
HSBC. The cash flows received by the conduits 
from the third-party assets are used to service the 
funding and provide a commercial rate of return 
for HSBC for structuring, for various other 
administrative services, and for the liquidity and 
credit support it gives to the conduits. The asset 
pools acquired by the conduits are structured so that 
the credit enhancement the conduits receive, which 
equates to senior investment grade ratings, and the 
benefit of liquidity facilities typically provided by 
HSBC mean that the CP issued by the multi-seller 
conduits is itself highly rated. 

 
 
 
 
 
Ratings analysis of assets held by HSBC’s SIVs and conduits 

S&P ratings at 31 December 2009 

AAA .............................................................    
AA ................................................................    
A ...................................................................    
BBB ..............................................................    
BB  ................................................................    
B ...................................................................    
CCC ..............................................................    
CC  ................................................................    
D ...................................................................    

Total investments ............................................    
Cash and other investments  ............................    

S&P ratings at 31 December 2008 

AAA .............................................................    
AA ................................................................    
A ...................................................................    
BBB ..............................................................    
BB  ................................................................    
B ...................................................................    
CCC ..............................................................    
D ...................................................................    

Total investments ............................................    
Cash and other investments  ............................    

Solitaire 
US$bn 

Other
SICs 
US$bn 

Total 
SICs 
US$bn 

Total  
  multi-seller 
conduits 

US$bn     

Total
SIVs 
US$bn 

5.2 
3.0 
0.8 
0.7 
0.2 
0.4 
1.0 
0.3 
0.1 

11.7 
1.1 

12.8 

8.1 
0.7 
1.0 
0.8 
0.3 
0.1 
0.2 
– 

11.2 
0.9 

12.1 

6.7 
4.1 
6.0 
0.8 
0.3 
0.3 
1.0 
0.4 
0.1 

19.7 
0.3 

20.0 

12.0 
1.4 
4.7 
1.0 
0.4 
0.2 
0.2 
– 

19.9 
0.3 

20.2 

11.9 
7.1 
6.8 
1.5 
0.5 
0.7 
2.0 
0.7 
0.2 

31.4 
1.4 

32.8 

20.1 
2.1 
5.7 
1.8 
0.7 
0.3 
0.4 
– 

31.1 
1.2 

32.3 

6.2     
1.3     
1.8     
0.5     
0.5     
–     
–     
–     
–     

10.3     
0.6     

10.9     

6.1     
1.8     
1.6     
1.2     
0.2     
0.5     
1.8     
0.3     

13.5     
0.4     

13.9     

– 
– 
– 
– 
– 
– 
– 
– 
– 

– 
– 

– 

0.3 
– 
– 
– 
– 
– 
– 
– 

0.3 
0.1 

0.4 

The migration to lower ratings during 2009 is a 

result of the performance of the underlying assets 
being outside the expectations established at 
inception of the original securitisations, and changes 
to the ratings methodology of the principal rating 
agencies. 

At 31 December 2009, 6.8 per cent of the SICs’ 

exposures to sub-prime and US Alt-A mortgages, 
which in aggregate amounted to US$0.4 billion, 
remained AAA rated (2008: 62.7 per cent, 
US$4.2 billion), while 30.5 per cent, which in 
aggregate amounted to US$1.8 billion, remained 
investment grade (2008: 94 per cent, 
US$6.3 billion).  

Weighted average life of portfolios 

It should be noted that securities purchased by 
SICs typically benefit from substantial transaction-
specific credit enhancements such as subordinated 
tranches and/or excess spread, which absorb any 
credit losses before they fall on the tranche held by 
the SPE. 

At 31 December 2009, the SIVs did not 
hold any CP issued by SICs set up by HSBC 
(2008: US$0.3 billion). As described above, by 
31 December 2008 all the original assets held by 
the SIVs had been transferred to the new SICs, 
with the exception of residual cash balances. 

Weighted average life (years) 

At 31 December 2009 ....................................    
At 31 December 2008 .....................................    

6.3 
5.8 

Solitaire 

Other
SICs 

4.1 
3.9 

Total  
  multi-seller 
conduits 

Total 
SICs 

4.9 
4.6 

2.4     
1.6     

Total
SIVs 

– 
– 

183 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

SPEs > SIVs and conduits 

Composition of asset portfolio 

Solitaire 
US$bn 

Other
SICs 
US$bn 

Total 
SICs 
US$bn 

Total 
  multi-seller 

conduits26 
US$bn 

Total
SIVs 
US$bn 

Asset class at 31 December 2009 
Structured finance 

Vehicle loans and equipment leases  ............    
Consumer receivables ..................................    
Credit card receivables  ................................    
Residential MBSs  ........................................    
Commercial MBSs .......................................    
Auto floor plan .............................................    
Trade receivables  .........................................    
Student loan securities  .................................    
Vehicle finance loan securities  ....................    
Leverage loan securities  ..............................    
Other ABSs  ..................................................    

Finance 

Commercial bank securities and deposits  ...    
Investment bank debt securities ...................    
Finance company debt securities .................    
Other assets  ..................................................    

Sub-prime mortgages ......................................    
US Alt-A .........................................................    

Asset class at 31 December 2008 
Structured finance 

Vehicle loans and equipment leases  ............    
Consumer receivables ..................................    
Credit card receivables  ................................    
Residential MBSs  ........................................    
Commercial MBSs .......................................    
Auto floor plan .............................................    
Trade receivables  .........................................    
Student loan securities  .................................    
Vehicle finance loan securities  ....................    
Leverage loan securities  ..............................    
Other ABSs  ..................................................    

Finance 

Commercial bank securities and deposits  ...    
Investment bank debt securities ...................    
Finance company debt securities .................    
Other assets  ..................................................    

Sub-prime mortgages ......................................    
US Alt-A .........................................................    

For footnote, see page 195.  

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 

– 

– 
– 
– 
– 

– 

– 

– 
– 

– 

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 

– 

– 
– 
0.3 
0.1 

0.4 

0.4 

– 
– 

– 

– 
– 
0.2 
3.8 
2.4 
– 
– 
2.3 
0.1 
1.9 
1.0 

– 
– 
– 
4.6 
3.3 
– 
– 
1.8 
0.2 
2.3 
1.8 

– 
– 
0.2 
8.4 
5.7 
– 
– 
4.1 
0.3 
4.2 
2.8 

3.0 
0.8 
1.3 
0.3 
0.2 
0.5 
2.8 
– 
– 
– 
1.2 

11.7 

14.0 

25.7 

10.1 

4.9 
0.8 
0.2 
1.2 

7.1 

0.6 
– 
0.2 
– 

0.8 

32.8 

10.9 

2.2 
3.7 

5.9 

– 
– 
0.2 
10.1 
5.2 
– 
– 
4.2 
0.3 
3.7 
2.1 

25.8 

4.4 
0.5 
0.4 
1.2 

6.5 

– 
– 

– 

3.9 
0.7 
1.4 
0.6 
0.2 
2.2 
2.7 
– 
– 
– 
1.7 

13.4 

0.4 
– 
– 
0.1 

0.5 

32.3 

13.9 

2.2 
4.5 

6.7 

– 
– 

– 

0.1 
– 
– 
1.0 

1.1 

12.8 

0.7 
1.9 

2.6 

– 
– 
0.2 
4.4 
2.1 
– 
– 
2.2 
– 
1.5 
0.8 

4.8 
0.8 
0.2 
0.2 

6.0 

20.0 

1.5 
1.8 

3.3 

– 
– 
– 
5.7 
3.1 
– 
– 
2.0 
0.3 
2.2 
1.3 

11.2 

14.6 

4.4 
0.5 
0.4 
0.3 

5.6 

20.2 

1.3 
2.2 

3.5 

– 
– 
– 
0.9 

0.9 

12.1 

0.9 
2.3 

3.2 

184 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
   
Asset analysis by geographical origination for multi-seller conduits27 

Europe ......................................................................................................................................................   
Rest of Asia-Pacific .................................................................................................................................   
North America  .........................................................................................................................................   

At 31 December 

2009     
US$bn     

2008 
US$bn 

6.1     
0.6     
4.2     

10.9     

7.5 
0.9 
5.5 

13.9 

For footnote, see page 195. 

Total assets by balance sheet classification 

Solitaire   

US$bn     

Other
SICs   
US$bn     

At 31 December 2009 
Financial instruments designated at  

fair value  ................................................    
Loans and advances to banks  ...................    
Loans and advances to customers  ............    
Financial investments  ...............................    
Other assets ...............................................    

At 31 December 2008 
Financial instruments designated at  

fair value  ................................................    
Derivative assets  .......................................    
Loans and advances to banks  ...................    
Loans and advances to customers  ............    
Financial investments  ...............................    
Other assets ...............................................    

Funding structure 

0.1     
–     
–     
11.6     
1.1     

12.8     

0.1     
–     
–     
–     
11.1     
0.9     

12.1     

–     
–     
–     
19.8     
0.2     

20.0     

–     
0.2     
0.1     
–     
19.9     
–     

20.2     

0.1     
–     
–     
31.4     
1.3     

32.8     

0.1     
0.2     
0.1     
–     
31.0     
0.9     

32.3     

Total  
  multi-seller 
conduits 

Total 
SICs   
US$bn     

US$bn     

–     
0.3     
10.3     
–     
0.3     

10.9     

–     
0.1     
–     
13.4     
–     
0.4     

13.9     

Total
SIVs 
US$bn 

– 
– 
– 
– 
– 

– 

– 
– 
0.1 
– 
0.3 
– 

0.4 

Solitaire 

Other SICs 

Total SICs 

Total multi-seller 
conduits 

Total SIVs 

  Provided  
 by HSBC      Total 
  Total 
  US$bn      US$bn      US$bn 

  Provided 
 by HSBC   Total 
  US$bn   US$bn 

  Provided 
 by HSBC   Total 
  US$bn   US$bn 

  Provided 
  Provided  
 by HSBC      Total 
 by HSBC
  US$bn      US$bn      US$bn

At 31 December 2009 
Capital notes  .................   
Drawn liquidity facility ..   
Commercial paper  ........   
Medium-term notes  ......   
Term repos executed .....   

At 31 December 2008 
Capital notes  .................   
Drawn liquidity facility ..   
Commercial paper  ........   
Medium-term notes  ......   
Term repos executed .....   

–     
7.6     
10.8     
–     
–     

–     
7.6     
0.7     
–     
–     

0.7 
– 
10.1 
3.8 
10.2 

–  
–  
10.1  
3.8  
10.2  

0.7 
7.6 
20.9 
3.8 
10.2 

–  
7.6  
10.8  
3.8  
10.2  

– 
– 
10.3 
– 
– 

18.4     

8.3     

24.8 

24.1  

43.2 

32.4  

10.3 

–     
2.4     
17.2     
–     
0.8     

–     
2.4     
8.3     
–     
0.8     

0.9 
– 
10.5 
3.4 
13.3 

–  
–  
10.4  
3.4  
13.3  

0.9 
2.4 
27.7 
3.4 
14.1 

–  
2.4  
18.7  
3.4  
14.1  

– 
– 
12.9 
– 
– 

20.4     

11.5     

28.1 

27.1  

48.5 

38.6  

12.9 

–     
–     
–     
–     
–     

–     

–     
–     
2.1     
–     
–     

2.1     

–     
–     
–     
–     
–     

–     

–     
–     
–     
0.1     
–     

0.1     

–
–
–
–
–

–

–
–
–
–
–

–

185 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
   
   
   
   
 
   
   
   
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
   
   
 
   
   
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

SPEs > SIVs and conduits / Money market funds / CNAV funds  

Weighted average life of the funding liabilities 

At 31 December 2009 
CP funding ..................................................   
MTN funding ..............................................   

At 31 December 2008 
CP funding  ..................................................   
MTN funding ..............................................   

Solitaire   

Years     

0.2     
–     

0.1     
n/a     

Other
SICs   
Years     

0.1     
10.3     

0.2     
7.3     

Total  
  multi-seller 
conduits 

Years     

0.1     
–     

0.1     
n/a     

Total 
SICs   
Years     

0.1     
10.3     

0.1     
7.3     

Total
SIVs 
Years 

n/a 
n/a 

n/a 
0.1 

The majority of CP and MTN funding issued by 

the SIVs was repaid in full during 2008 using the 
proceeds from the asset sales to the new SICs. The 
CP and MTNs matured in early 2009. 

HSBC’s maximum exposure  

Conduits 

Mazarin 
•  HSBC is exposed to the par value of Mazarin’s 
assets through the provision of a liquidity 
facility equal to the lesser of the amortised cost 
of issued senior debt and the amortised cost of 
non-defaulted assets. At 31 December 2009, 
HSBC’s exposure amounted to US$13.6 billion 
(2008: US$15.5 billion). First loss protection is 
provided through the capital notes issued by 
Mazarin, which are substantially all held by 
third parties. 

• 

In addition, at 31 December 2009, HSBC held 
1.3 per cent of Mazarin’s capital notes (2008: 
1.3 per cent), which have a par value of 
US$17 million (2008: US$17 million), and 
a carrying amount of US$0.6 million 
(2008: US$0.6 million). 

Barion and Malachite 
•  These SICs are term funded by HSBC, 

consequently HSBC’s primary exposure to them 
is represented by the amortised cost of the debt 
required to support the non-cash assets of the 
vehicles. At 31 December 2009 this amounted 
to US$10.5 billion (2008: US$11.7 billion). 
•  First loss protection is provided through the 

capital notes issued by these vehicles, which are 
substantially all held by third parties.  

• 

In addition, at 31 December 2009, HSBC held 
3.76 per cent (2008: 3.53 per cent) of the capital 
notes issued by these vehicles which have a par 
value of US$37 million (2008: US$35 million), 
and a carrying amount of US$2.0 million (2008: 
US$1.3 million). 

186 

Solitaire 
•  CP issued by Solitaire benefits from a 100 per 
cent liquidity facility provided by HSBC. First 
loss credit protection against CP-funded 
securities, after any transaction-specific credit 
enhancement (as described on page 155) and 
retained reserves, is provided by HSBC in the 
form of letters of credit with a combined 
notional value of US$1.2 billion at 31 December 
2009 (2008: US$1.2 billion).  

•  At 31 December 2009, US$7.6 billion of 

Solitaire’s assets were funded by the draw-down 
of the liquidity facility (2008: US$2.4 billion). 
HSBC is exposed to credit losses on the drawn 
amounts. 

•  HSBC’s maximum exposure to Solitaire is 
limited to the amortised cost of non-cash 
equivalent assets, which represents the risk that 
HSBC may be required to fund the vehicle in 
the event the debt is redeemed without 
reinvestment from third parties. 

•  HSBC’s maximum exposure at 31 December 
2009 amounted to US$18.4 billion (2008: 
US$20.4 billion). 

Multi-seller conduits 
•  HSBC provides transaction-specific liquidity 
facilities to each of its multi-seller conduits, 
designed to be drawn in order to ensure the 
repayment of the CP issued. At 31 December 
2009, the committed liquidity facilities 
amounted to US$14.4 billion (2008: 
US$17.1 billion). 

•  First loss protection is provided through 

transaction-specific credit enhancements, for 
example, over-collateralisation and excess 
spread. These credit enhancements are provided 
by the originator of the assets and not by 
HSBC. In addition, a layer of secondary loss 
protection is provided by HSBC in the form 
of programme-wide enhancement facilities, 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
   
   
   
   
 
   
   
   
   
 
and at 31 December 2009 this amounted to 
US$0.6 billion (2008: US$0.6 billion). HSBC’s 
maximum exposure is equal to the transaction-
specific liquidity facilities offered to the multi-
seller conduits, as described above. 

•  The liquidity facilities are set to support total 
commitments and therefore exceed the funded 
assets at both 31 December 2009 and 
31 December 2008. 

• 

In consideration of the significant first loss 
protection afforded by the structure, the credit 
enhancements and a range of indemnities 
provided by the various obligors, HSBC carries 
only a minimal risk of loss from the programme. 

Structured investment vehicles  

•  Cullinan and Asscher’s only assets are cash 

equivalents with liabilities to the extent of the 
liquidation costs and cash balances due to 
Mazarin, Barion and Malachite. These remain 
HSBC’s only residual exposure in respect of the 
SIVs (2008: Cullinan held Mazarin CP 
amounting to US$0.3 billion). 

Money market funds 

HSBC has established and manages a number of 
money market funds which provide customers with 
tailored investment opportunities with a set of 
narrow and well-defined objectives. In most cases, 
they are not consolidated by HSBC because the 
Group’s holdings in them are not of sufficient size to 
represent the majority of the risks and rewards of 
ownership. 

Investors in money market funds generally have 

no recourse other than to the assets in the funds, so 
asset holdings are designed to meet expected fund 
liabilities. Usually, money market funds are 
constrained in their operations should the value 
of their assets and their ratings fall below 
predetermined thresholds. The risks to HSBC are, 
therefore, contingent, arising from the reputational 
damage which could occur if an HSBC-sponsored 
money market fund was thought to be unable to meet 
withdrawal requests on a timely basis or in full. 

In aggregate, HSBC has established money 

market funds with total assets of US$99 billion at 
31 December 2009 (2008: US$102.7 billion). 

The main sub-categories of money market funds 

are:  

•  US$73.6 billion (2008: US$72.0 billion) in 
Constant Net Asset Value (‘CNAV’) funds, 
which invest in shorter-dated and highly-rated 

187 

money market securities with the objective of 
providing investors with a highly liquid and 
secure investment;  

•  US$0.7 billion (2008: US$2.7 billion) in French 
domiciled dynamique (‘dynamic’) funds and 
Irish ‘enhanced’ funds, together Enhanced 
Variable Net Asset Value (‘Enhanced VNAV’) 
funds, which invest in longer-dated money 
market securities to provide investors with a 
higher return than traditional money market 
funds; and 

•  US$24.7 billion (2008: US$28.0 billion) in 

various other money market Variable Net Asset 
Value (‘VNAV’) funds, including funds 
domiciled in Brazil, France, India and Mexico. 

These money market funds invest in diverse 

portfolios of highly-rated debt instruments, and 
historically included limited holdings in instruments 
issued by SIVs. At 31 December 2009, these funds 
had no exposure to instruments issued by SIVs 
(2008: US$0.5 billion). 

Constant Net Asset Value funds  

During 2008, action was taken by HSBC in respect 
of the CNAV funds to maintain their AAA rating 
and mitigate any forced sale of liquid assets to meet 
potential redemptions. As a consequence, HSBC 
incurred losses totalling US$114 million in 2008. 

As a result of this action, HSBC concluded that 

the relationship with these CNAV funds had 
substantively changed, so HSBC consolidated them 
from 30 September 2008. It was not necessary for 
any further action to be taken by HSBC in 2009 in 
respect of maintaining the rating of the CNAV 
funds. 

Total assets of HSBC’s CNAV funds which are 
on-balance sheet 

At 31 December 

2009     
US$bn     

2008 
US$bn 

ABSs  .......................................   
Certificates of deposit .............   
CP ............................................   
Asset-backed CP .....................   
Floating rate notes ...................   
Government agency bonds  .....   
Other assets  .............................   

Total  ........................................   

0.3     
16.6     
12.0     
4.6     
–     
6.6     
2.3     

42.4     

0.8 
13.0 
13.5 
4.6 
5.2 
1.9 
4.8 

43.8 

The associated liabilities included on HSBC’s 

balance sheet at 31 December 2009 amounted to 
US$41.5 billion (2008: US$43.1 billion) and are 
shown in ‘Other liabilities’. The associated interest 

 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

SPEs > CNAV funds / Enhanced VNAV funds / Non-money market investment funds / Securitisations / Other  

income from the funds and the expense payable to 
third-party holders of units in the funds are presented 
within ‘Net interest income on trading activities’.  

HSBC’s maximum exposure 

HSBC’s maximum exposure to consolidated and 
unconsolidated CNAV funds is represented by 
HSBC’s investment in the units of each CNAV fund, 
and by the maximum limit of any letters of limited 
indemnity provided to the CNAV funds. HSBC’s 
exposure to investment in units within the CNAV 
funds at 31 December 2009 amounted to 
US$1.0 billion (2008: US$0.7 billion). There was no 
exposure to letters of limited indemnity (2008: 
US$58 million).  

Enhanced Variable Net Asset Value funds 

Enhanced VNAV funds price their assets on a fair 
value basis and, consequently, prices may change 
from one day to the next. These funds pursue an 
‘enhanced’ investment strategy, as part of which 
investors accept greater credit and duration risk in 
the expectation of higher returns.  

During 2008, HSBC consolidated two of its 
French dynamic money market funds as a result of 
continued redemptions by unitholders. HSBC’s 
aggregate holdings in these funds at 31 December 
2009 amounted to €0.5 billion (US$0.6 billion 
(2008: €0.5 billion (US$0.6 billion)). 

HSBC’s maximum exposure 

HSBC’s maximum exposure to consolidated and 
unconsolidated Enhanced VNAV and consolidated 
and unconsolidated VNAV funds is represented 
by its investment in the units of each fund. HSBC’s 
maximum exposure at 31 December 2009 amounted 
to US$0.6 billion (2008: US$0.6 billion) and 
US$0.2 billion (2008: US$1.6 billion), for Enhanced 
VNAV and VNAV funds, respectively. 

Total assets of HSBC’s money market funds which 
are on-balance sheet by balance sheet classification 

Cash  .....................................   
Trading assets  ......................   
Other assets ..........................   

At 31 December 

2009     
US$bn     

2008 
US$bn 

–     
42.8     
0.3     

43.1     

0.3 
43.3 
2.3 

45.9 

188 

Non-money market investment funds  

Through its fund management business, HSBC has 
established a large number of non-money market 
funds to enable customers to invest in a range of 
assets, typically equities and debt securities. At the 
launch of a fund HSBC, as fund manager, usually 
provides a limited amount of initial capital known as 
‘seed capital’ to enable the fund to start purchasing 
assets. These holdings are normally redeemed over 
time. The majority of these funds are off-balance 
sheet for HSBC because the Group’s limited 
economic interest means it does not have the 
majority of the risks and rewards of ownership. 
As the non-money market funds explicitly provide 
investors with tailored risk, the risk to HSBC is 
restricted to its own investments in the funds. 

In aggregate, HSBC has established non-money 
market funds with total assets of US$255.4 billion at 
31 December 2009 (2008: US$200.3 billion). 

The main sub-categories of non-money market 

funds are: 
•  US$115.6 billion (2008: US$83.1 billion) in 

specialist funds, comprising fundamental active 
specialists and active quantitative specialists; 
•  US$121.7 billion (2008: US$96.2 billion) in 
local investment management funds which 
invest in domestic products, primarily for retail 
and private clients; and 

•  US$18.1 billion (2008: US$21.0 billion) in 

multi-manager funds which offer fund of funds 
and manager of manager products across a 
diversified portfolio of assets. 

Total assets of HSBC’s on-balance sheet non-money 
market funds by balance sheet classification 

Cash ...........................................    
Trading assets  ...........................    
Financial instruments 

designated at fair value .........    
Financial investments  ...............    

At 31 December 

2009     
US$bn     

2008 
US$bn 

0.2     
0.2     

5.3     
–     

5.7     

0.4 
0.2 

2.3 
0.8 

3.7 

HSBC’s maximum exposure  

HSBC’s maximum exposure to consolidated 
and unconsolidated non-money market funds is 
represented by its investment in the units of each 
respective fund. HSBC’s exposure at 31 December 
2009 amounted to US$6.8 billion (2008: 
US$4.4 billion). 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Securitisations 

HSBC uses SPEs to securitise customer loans and 
advances that it has originated, mainly in order to 
diversify its sources of funding for asset origination 
and for capital efficiency purposes. In such cases, the 
loans and advances are transferred by HSBC to the 
SPEs for cash, and the SPEs issue debt securities 
to investors to fund the cash purchases. Credit 
enhancements to the underlying assets may be used 
to obtain investment grade ratings on the senior debt 
issued by the SPEs. HSBC has also established 
securitisation programmes in the US and Germany 
where loans originated by third parties are 
securitised. Most of these vehicles are not 
consolidated by HSBC as it is not exposed to the 
majority of risks and rewards of ownership in the 
SPEs. In 2009, demand for the securitised products 
remained low. 

In addition, HSBC uses SPEs to mitigate the 
capital absorbed by some of the customer loans and 
advances it has originated. Credit derivatives are 
used to transfer the credit risk associated with such 
customer loans and advances to an SPE, using 
securitisations commonly known as synthetic 
securitisations. These SPEs are consolidated when 
HSBC is exposed to the majority of risks and 
rewards of ownership. 

Total assets of HSBC’s securitisations which are on-
balance sheet, by balance sheet classification 

Trading assets  ............................   
Loans and advances to customers   
Other assets ................................   
Derivatives .................................   

At 31 December 

2009     
US$bn     

2008 
US$bn 

0.9     
35.4     
1.4     
1.2     

38.9     

1.3 
50.8 
1.1 
1.4 

54.6 

These assets include US$0.9 billion (2008: 

US$1.3 billion) of exposure to US sub-prime 
mortgages. 

Total assets of HSBC’s securitisations which are 
off-balance sheet 

HSBC originated assets ..............   
Non-HSBC originated assets: 

– term securitisation  
   programmes  .........................   

2009     
US$bn     

2008 
US$bn 

0.6     

0.6 

10.5     

11.1     

13.5 

14.1 

HSBC’s financial investments in off-balance 
sheet securitisations at 31 December 2009 amounted 
to US$0.1 billion (2008: US$0.2 billion). These 
assets include assets which are classified as 
available-for-sale securities and measured at fair 
value, and have been securitised by HSBC under 
arrangements by which HSBC retains a continuing 
involvement in them. Further details are provided in 
Note 20 on the Financial Statements. 

HSBC’s maximum exposure 

The maximum exposure is the aggregate of any 
holdings of notes issued by these vehicles and the 
reserve account positions intended to provide credit 
support under certain pre-defined circumstances to 
senior note holders. HSBC is not obligated to 
provide further funding. At 31 December 2009, 
HSBC’s maximum exposure to consolidated and 
unconsolidated securitisations amounted to 
US$8.0 billion (2008: US$8.0 billion). 

Other 

HSBC also establishes SPEs in the normal course 
of business for a number of purposes, for example, 
structured credit transactions for customers to 
provide finance to public and private sector 
infrastructure projects, and for asset and structured 
finance (‘ASF’) transactions.  

Structured credit transactions 

HSBC provides structured credit transactions to 
third-party professional and institutional investors 
who wish to obtain exposure, sometimes on a 
leveraged basis, to a reference portfolio of debt 
instruments. In such structures, the investor receives 
returns referenced to the underlying portfolio by 
purchasing notes issued by the SPEs. HSBC enters 
into contracts with the SPEs, generally in the form of 
derivatives, in order to pass the required risks and 
rewards of the reference portfolios to the SPEs. 
HSBC’s risk in relation to the derivative contracts 
with the SPEs is managed within HSBC’s trading 
market risk framework (see ‘Market risk’ on 
page 250).  

In certain transactions HSBC is exposed to risk 
often referred to as gap risk. Gap risk typically arises 
in transactions where the aggregate potential claims 
against the SPE by HSBC pursuant to one or more 
derivatives could be greater than the value of the 
collateral held by the SPE and securing such 
derivatives. HSBC often mitigates such gap risk by 
incorporating in the SPE transaction features which 

189 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

SPEs > Other / Maximum exposures to SPEs  

allow for deleveraging, a managed liquidation of the 
portfolio, or other mechanisms. Following the 
inclusion of such risk reduction mechanisms, HSBC 
has, in certain circumstances, retained all or a 
portion of the underlying exposure in the transaction. 
When this retained exposure represents ABSs, it has 
been included in ‘Nature and extent of HSBC’s 
exposures’ on page 157. 

Often, transactions are facilitated through SPEs 

to enable the notes issued to the investors to be rated. 
The SPEs are not consolidated by HSBC when the 
investors bear substantially all the risks and rewards 
of ownership through the notes. 

The total fair value of liabilities (notes issued 

and derivatives) in structured credit transaction 
SPEs was US$20.6 billion at 31 December 2009 
(2008: US$21.2 billion). There were no SPEs that 
were consolidated by HSBC included in these 
amounts (2008: US$0.3 billion). 

Other uses of SPEs 

HSBC participates in Public-Private Partnerships to 
provide financial support for infrastructure projects 
initiated by government authorities. The funding 
structure is commonly achieved through the use of 
SPEs. HSBC consolidates these SPEs when it is 
exposed to the majority of risks and rewards of the 
vehicles. 

HSBC’s ASF business specialises in leasing and 

arranging finance for aircraft and other physical 
assets, which it is customary to ring-fence through 
the use of SPEs, and in structured loans and deposits, 

where SPEs introduce cost efficiencies. HSBC 
consolidates these SPEs when the substance of the 
relationship indicates that HSBC controls the SPE. 

HSBC’s risks and rewards of ownership in these 
SPEs are in respect of its on-balance sheet assets and 
liabilities. 

HSBC’s maximum exposures to SPEs 

The following tables show the total assets of the 
various types of SPEs, and the amount and types 
of funding provided by HSBC to these SPEs. The 
tables also show HSBC’s maximum exposure to the 
SPEs and, within that exposure, the types of liquidity 
and credit enhancements provided by HSBC. The 
maximum exposures to SPEs represent HSBC’s 
maximum possible risk exposure that could occur 
as a result of the Group’s arrangements and 
commitments to SPEs. The maximum amounts are 
contingent in nature, and may arise as a result of 
drawdowns under liquidity facilities, where these 
have been provided, and any other funding 
commitments, or as a result of any loss protection 
provided by HSBC to the SPEs. The conditions 
under which such exposure might arise differ 
depending on the nature of each SPE and HSBC’s 
involvement with it. The aggregation of such 
maximum exposures across the different forms 
of SPEs results in a theoretical total maximum 
exposure number. The elements of the maximum 
exposure to an SPE are not necessarily additive and 
a detailed explanation of how maximum exposures 
are determined is provided under each category of 
SPE. 

190 

 
 
 
 
 
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193 

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B
S
H

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Impact of Market Turmoil (continued) 

SPEs > Third-party sponsored SPEs // Other off-balance sheet / Footnotes  

Third-party sponsored SPEs 

Through standby liquidity facility commitments, 
HSBC has exposure to third-party sponsored SIVs, 
conduits and securitisations under normal banking 
arrangements on standard market terms. These 
exposures are quantified below. 

HSBC’s commitments under liquidity facilities to 
third-party SIVs, conduits and securitisations 

At 31 December 2009 
Third-party conduits  ............   
Third-party securitisations ...   

At 31 December 2008 
Third-party conduits  ............   
Third-party securitisations ...   

Commit-

ments     
US$bn 

Drawn 
US$bn 

1.3     
0.7     

2.0     

1.1     
0.6     

1.7     

0.3 
0.1 

0.4 

0.1 
0.1 

0.2 

Other exposures to third-party SIVs, conduits and 
securitisations where a liquidity facility has been 
provided 

At 31 December 

Derivative assets  ..................   

0.1     

2009     
US$bn     

2008 
US$bn 

– 

Other off-balance sheet 
arrangements and commitments 

Financial guarantees, letters of credit and 
similar undertakings 

Note 39 on the Financial Statements describes 
various types of guarantees and discloses the 
maximum potential future payments under such 
arrangements. Credit risk associated with all forms 
of guarantees is assessed in the same manner as 
for on-balance sheet credit advances and, where 
necessary, provisions for assessed impairment are 
included in ‘Other provisions’. 

Commitments to lend 

Undrawn credit lines are disclosed in Note 39 on 
the Financial Statements. The majority by value of 
undrawn credit lines arise from ‘open to buy’ lines 
on personal credit cards, advised overdraft limits 
and other pre-approved loan products, and 
mortgage offers awaiting customer acceptance. 
HSBC generally has the right to change or 
terminate any conditions of a personal customer’s 
overdraft, credit card or other credit line upon 
notification to the customer. In respect of corporate 
commitments to lend, in most cases HSBC’s 
position will be protected through restrictions on 
access to funding in the event of material adverse 
change. 

Leveraged finance transactions 

Loan commitments in respect of leveraged finance 
transactions are accounted for as derivatives where 
it is HSBC’s intention to sell the loan after 
origination. Further information is provided on 
page 165. 

194 

 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
Footnotes to Impact of Market Turmoil 

  1  Total includes holdings of ABSs issued by Freddie Mac and Fannie Mae. 
  2  ‘Income and expense’ recorded in the income statement represents the accrual of the effective interest rate and, for 2009, also includes 
US$163 million in respect of impairment (2008: US$26 million). The effect on the income statement for 2008 shows the income and 
expense post-reclassification. In 2008 pre-reclassification, the assets were held at fair value and a loss of US$1,371 million was 
recorded in the period up to reclassification.  

  3  Effect on the income statement during the period had the reclassification not occurred.  
  4  Included in the write-downs during the half year to 31 December 2008 were US$26 million relating to reclassified leveraged finance 

exposures, which had previously been presented under leveraged finance loans. 

  5  The carrying amount includes funded loans plus the net exposure to unfunded leveraged finance commitments, held within fair value 

through the profit or loss. 

  6  ‘Directly held’ includes assets held by Solitaire where HSBC provides first loss protection and assets held directly by the Group. 
  7  Impairment charges allocated to capital note holders represent impairments where losses would be borne by external third-party 

investors in the structures. 

  8  Mortgage-backed securities (‘MBS’s), asset-backed securities (‘ABS’s) and collateralised debt obligations (‘CDO’s). 
  9  During 2009, for disclosure purposes, certain other residential MBSs were reclassified to commercial property mortgage-related 

assets. Comparatives have been restated accordingly. 

10  High grade assets rated AA or AAA. 
11  Gains or losses on the net principal exposure (footnote 17) recognised in the income statement as a result of changes in the fair value of 

the asset. 

12  Fair value gains and losses on the net principal exposure (footnote 17) recognised in other comprehensive income as a result of the 

changes in the fair value of available-for-sale assets.  

13  Realised fair value gains and losses on the net principal exposure (footnote 17) recognised in the income statement as a result of the 

disposal of assets or the receipt of cash flows from assets. 

14  Reclassified from equity on impairment, disposal or payment. This includes impairment losses recognised in the income statement in 

respect of the net principal exposure (footnote 17) of available-for-sale assets. Payments are the contractual cash flows received on the 
assets. 

15  The gross principal is the redemption amount on maturity or, in the case of an amortising instrument, the sum of the future redemption 

amounts through the residual life of the security. 

16  A credit default swap (‘CDS’) gross protection is the gross principal of the underlying instrument that is protected by CDSs. 
17  Net principal exposure is the gross principal amount of assets that are not protected by CDSs. It includes assets that benefit from 

monoline protection, except where this protection is purchased with a CDS. 

18  Carrying amount of the net principal exposure. 
19  Net exposure after legal netting and any other relevant credit mitigation prior to deduction of the credit risk adjustment. 
20  Cumulative fair value adjustment recorded against OTC derivative counterparty exposures to reflect the creditworthiness of the 

counterparty.  

21  Funded exposure represents the loan amount advanced to the customer, less any fair value write-downs, net of fees held on deposit. 
22  Unfunded exposures represent the contractually committed loan facility amount not yet drawn down by the customer, less any fair value 

write-downs, net of fees held on deposit. 

23  Derivatives, trading assets and trading liabilities are presented as one category to reflect the manner in which these financial 

instruments are risk-managed. 

24  The Middle East is disclosed as a separate geographical region with effect from 1 January 2009. Previously, it formed part of Rest of 

Asia-Pacific. Comparative data have been restated accordingly. 

25  The reasons for the significant difference between carrying amount and fair value of loans and advances to customers in North America 

are discussed on page 179. 

26  Assets within multi-seller conduits are classified as collateralised loans. Under IFRSs, the conduits cannot recognise the underlying 

assets. 

27  For details of the geographical origin of the mortgage loans held at fair value and ABSs, including those represented by MBSs and 
CDOs held in consolidated SIVs and securities investment conduits, see ‘Nature and extent of HSBC’s exposures’ on page 157. 

28  The securities investment conduits include Mazarin, Barion, Malachite and Solitaire. 
29 Local investment management funds. 
30 Also includes consolidated SPEs that hold mortgage loans held at fair value. 
31 These assets only include those measured at fair value. For details on the geographical origin of the mortgage loans held at fair value 
and ABSs, including those represented by MBSs and CDOs held in consolidated SIVs and securities investment conduits, see ‘Nature 
and extent of HSBC’s exposures’ on page 157. The geographical origin of the loans and receivables held by the multi-seller conduits is 
disclosed on page 185. 

32  The carrying amount of HSBC’s holding of capital notes in the securities investment conduits amounted to US$2.6 million (2008: 

US$1.9 million) with a par value of US$54 million (2008: US$52 million). 

33 Total maximum exposure to consolidated SPEs as at 31 December 2008 has been restated to reflect more accurately the Group’s 
exposure to certain securitisation vehicles in which a proportion of the maximum exposure to risk of loss is borne by third-party 
noteholders.  

34  Two limited letters of indemnity which were in place in respect of CNAV funds at 31 December 2008 expired in April 2009. 
35 HSBC’s financial investments in off-balance sheet money market funds and non-money market funds have been classified as available-

for-sale securities, and measured at fair value. HSBC’s financial investments in off-balance sheet securitisations have been classified as 
trading assets and available-for-sale securities, and measured at fair value. 

36 In the US, HSBC has established securitisation programmes where term-funded SPEs are used to securitise third-party originated 

mortgages, mainly sub-prime and Alt-A residential mortgages. The majority of these SPEs are not consolidated by HSBC as it is not 
exposed to the majority of the risk and rewards of ownership in the SPEs. No liquidity facility has been provided by HSBC. 

37  Local investment management funds. 

195 

 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk 

Regulation and supervision > UK / Hong Kong 

Regulation and supervision1  ....................... 
Risk management1 ...................................... 
Credit risk ................................................... 
Credit risk management2  ........................ 
Credit exposure3  ..................................... 
Areas of special interest1  ........................ 
Credit quality of financial instruments3  .. 
Impaired loans and advances2  ................ 
Impairment allowances and charges3 ...... 
HSBC Holdings2  ..................................... 
Risk elements in the loan portfolio1  ........ 
Liquidity and funding2 ................................ 
Policies and procedures2  ........................ 
Primary sources of funding2  ................... 
The management of risk2  ......................... 
Contingent liquidity risk2  ........................ 
The impact of market turmoil2  ................ 
HSBC Holdings2  ..................................... 
Market risk  ................................................. 
Sensitivity analysis2  ................................ 
Impact of market turmoil3  ....................... 
Trading portfolios2 .................................. 
Non-trading portfolios2 ........................... 
Sensitivity of net interest income1  ........... 
Structural foreign exchange exposures1 ...  
Defined benefit pension schemes2 ............ 
HSBC Holdings3  ..................................... 
Residual value risk1 .................................... 
Operational risk1 ......................................... 
Legal risk1 ............................................... 
Group security and fraud risk1  ............... 
Pension risk1 ............................................... 
Reputational risk1  ....................................... 
Sustainability risk1 ...................................... 
Risk management of insurance operations2   
Life insurance business2 .......................... 
Non-life insurance business2 ................... 
Insurance risk2  ........................................ 
Financial risks2 ....................................... 
Present value of in-force long-term 

insurance business2  ............................. 
Capital management and allocation ............ 
Capital management2 .............................. 
Capital measurement and allocation3 ..... 
Risk-weighted assets by principal 

Page
196
199
201
201
206
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241
241
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272

283
285
285
286

subsidiary1 ........................................... 

291

1  Unaudited.   
2  Audited.   
3  Audited where indicated.   

196 

Regulation and supervision 
(Unaudited) 

With listings of its ordinary shares in London, 
Hong Kong, New York, Paris and Bermuda, HSBC 
Holdings complies with the relevant requirements 
for listing and trading on each of these exchanges. In 
the UK, these are the Listing Rules of the Financial 
Services Authority (‘FSA’); in Hong Kong, The 
Rules Governing the Listing of Securities on The 
Stock Exchange of Hong Kong Limited (‘HKSE’); 
in the US, where the shares are traded in the form of 
ADSs, HSBC Holdings’ shares are registered with 
the US Securities and Exchange Commission. As a 
consequence of its US listing, HSBC Holdings is 
also subject to the reporting and other requirements 
of the US Securities Act of 1933, as amended, the 
Securities Exchange Act of 1934, as amended, and 
the New York Stock Exchange’s (‘NYSE’) Listed 
Company Manual, in each case as applied to foreign 
private issuers. In France and Bermuda, HSBC 
Holdings is subject to the listing rules of Euronext, 
Paris and the Bermuda Stock Exchange respectively, 
applicable to companies with secondary listings. 

A statement of HSBC’s compliance with the 

provisions of the Combined Code on Corporate 
Governance issued by the Financial Reporting 
Council and with the Code on Corporate Governance 
Practices in Appendix 14 to the Rules Governing the 
Listing of Securities on The Stock Exchange of 
Hong Kong Limited is set out in the ‘Report of the 
Directors: Governance’ on page 294. 

HSBC’s operations throughout the world are 

regulated and supervised by approximately 
540 different central banks and regulatory authorities 
in those jurisdictions in which HSBC has offices, 
branches or subsidiaries. These authorities impose a 
variety of requirements and controls designed to 
improve financial stability and the transparency of 
financial markets and their contribution to economic 
growth. These regulations and controls cover, inter 
alia, capital adequacy, depositor protection, market 
liquidity, governance standards, customer protection 
(for example, fair lending practices, product design, 
and marketing and documentation standards), and 
social responsibility obligations (for example, 
anti-money laundering and anti-terrorist financing 
measures). In addition, a number of countries in 
which HSBC operates impose rules that affect, or 
place limitations on, foreign or foreign-owned or 
controlled banks and financial institutions. The rules 
include restrictions on the opening of local offices, 
branches or subsidiaries and the types of banking 
and non-banking activities that may be conducted by 
those local offices, branches or subsidiaries; 
restrictions on the acquisition of local banks or 

 
 
 
 
 
 
regulations requiring a specified percentage of local 
ownership; and restrictions on investment and other 
financial flows entering or leaving the country. The 
supervisory and regulatory regimes of the countries 
where HSBC operates will determine to some degree 
HSBC’s ability to expand into new markets, the 
services and products that HSBC will be able to 
offer in those markets and how HSBC structures 
specific operations. As a result of government 
interventions in response to recent global economic 
conditions, it is widely anticipated that there will be 
a substantial increase in government regulation and 
supervision of the financial services industry, 
including the imposition of higher capital 
requirements, heightened disclosure standards and 
restrictions on certain types of transaction structures. 

The FSA supervises HSBC on a consolidated 

basis. In addition, each operating bank, finance 
company or insurance operation within HSBC is 
regulated by local supervisors. The primary 
regulatory authorities are those in the UK, Hong 
Kong and the US, the Group’s principal areas of 
operation. 

UK regulation and supervision 

UK banking and financial services institutions are 
subject to multiple regulations. The primary UK 
statute is the Financial Services and Markets Act 
2000 (‘FSMA’). Additionally, data privacy is 
regulated by the Data Protection Act 1998. Other UK 
financial services legislation is derived from EU 
directives relating to banking, securities, insurance, 
investments and sales of personal financial services. 

In addition to its role as HSBC’s lead regulator, 

the FSA is responsible for authorising and 
supervising all HSBC’s businesses in the UK which 
require authorisation under FSMA. These include 
deposit-taking, retail banking, life and general 
insurance, pensions, investments, mortgages, 
custody and share dealing businesses, and treasury 
and capital markets activity. HSBC Bank is HSBC’s 
principal authorised institution in the UK. 

FSA rules establish the minimum criteria for 

authorisation for banks and financial services 
businesses in the UK. They also set out reporting 
(and, as applicable, consent) requirements with 
regard to large individual exposures and large 
exposures to related borrowers. In its capacity as 
supervisor of HSBC on a consolidated basis, the 
FSA receives information on the capital adequacy of, 
and sets requirements for, HSBC as a whole. Further 
details on capital measurement are included in 
‘Capital management and allocation’ on pages 285 
to 291. The FSA’s approach to capital requirements 

197 

for UK insurers is to require minimum capital to be 
calculated on two bases. First, firms must calculate 
their liabilities on a prudent basis and add a statutory 
solvency margin (‘pillar 1’). Secondly, firms must 
calculate their liabilities on a realistic basis then add 
to this their own calculation of risk-based capital. 
The sum of realistic reserves and risk-based capital 
(‘pillar 2’) is agreed with the FSA. Insurers are 
required to maintain capital equal to the higher of 
pillars 1 and 2. The FSA has the right to object, on 
prudential grounds, to persons who hold, or intend to 
hold, 10 per cent or more of the voting power of a 
financial institution. 

The regulatory framework of the UK financial 

services system has traditionally been based on 
co-operation between the FSA and authorised 
institutions. The FSA monitors authorised 
institutions through ongoing supervision and the 
review of routine and ad hoc reports relating to 
financial and prudential matters. The FSA may 
periodically obtain independent reports, usually from 
the auditors of the authorised institution, as to the 
adequacy of internal control procedures and systems 
as well as procedures and systems governing records 
and accounting. The FSA meets regularly with 
HSBC’s senior executives to discuss HSBC’s 
adherence to the FSA’s prudential guidelines. They 
also regularly discuss fundamental matters relating 
to HSBC’s business in the UK and internationally, 
including areas such as strategic and operating plans, 
risk control, loan portfolio composition and 
organisational changes, including succession 
planning. In light of current conditions, HSBC has 
experienced an increased level of ongoing 
interaction with the FSA. 

Hong Kong regulation and supervision 

Banking in Hong Kong is subject to the provisions 
of the Banking Ordinance and to the powers, 
functions and duties ascribed by the Banking 
Ordinance to the Hong Kong Monetary Authority 
(the ‘HKMA’). The principal function of the HKMA 
is to promote the general stability and effective 
working of the banking system in Hong Kong. The 
HKMA is responsible for supervising compliance 
with the provisions of the Banking Ordinance. The 
Banking Ordinance gives power to the Chief 
Executive of Hong Kong to give directions to the 
HKMA and the Financial Secretary with respect to 
the exercise of their respective functions under the 
Banking Ordinance. 

The HKMA has responsibility for authorising 
banks, and has discretion to attach conditions to its 
authorisation. The HKMA requires that banks or 
their holding companies file regular prudential 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Regulation and supervision > US // Risk management > Introduction / Risk governance  

returns, and holds regular discussions with the 
management of the banks to review their operations. 
The HKMA may also conduct ‘on-site’ examinations 
of banks and, in the case of banks incorporated in 
Hong Kong, of any local and overseas branches and 
subsidiaries. The HKMA requires all authorised 
institutions to have adequate systems of internal 
control and requires the institutions’ external 
auditors, upon request, to report on those systems 
and other matters such as the accuracy of 
information provided to the HKMA. In addition, the 
HKMA may from time to time conduct tripartite 
discussions with banks and their external auditors. 

The HKMA has the power to serve a notice of 

objection on persons if they are no longer deemed to 
be fit and proper to be controllers of the bank, if they 
may otherwise threaten the interests of depositors or 
potential depositors, or if they have contravened any 
conditions specified by the HKMA. The HKMA may 
revoke authorisation in the event of an institution’s 
non-compliance with the provisions of the Banking 
Ordinance. These provisions require, among other 
things, the furnishing of accurate reports. 

The HKMA implemented Basel II with effect 
from 1 January 2007 for all Authorised Institutions 
incorporated in Hong Kong. 

The marketing of, dealing in and provision of 

advice and asset management services in relation to 
securities in Hong Kong are subject to the provisions 
of the Securities and Futures Ordinance of Hong 
Kong (‘Securities and Futures Ordinance’). Entities 
engaging in activities regulated by the Securities and 
Futures Ordinance are required to be licensed. The 
HKMA is the primary regulator for banks involved 
in the securities business, while the Securities and 
Futures Commission is the regulator for non-banking 
entities. 

US regulation and supervision 

HSBC is subject to extensive federal and state 
supervision and regulation in the US. Banking laws 
and regulations of the Board of Governors of the 
Federal Reserve System (the ‘Federal Reserve 
Board’), the Office of the Comptroller of the 
Currency (the ‘OCC’) and the Federal Deposit 
Insurance Corporation (the ‘FDIC’) govern many 
aspects of HSBC’s US business. 

HSBC and its US operations are subject to 
supervision, regulation and examination by the 
Federal Reserve Board because HSBC is a ‘bank 
holding company’ under the US Bank Holding 
Company Act of 1956 (‘BHCA’), as a result of its 
control of HSBC Bank USA, N.A., McLean, 
Virginia (‘HBUS’); HSBC Trust Company 

198 

(Delaware), N.A., Wilmington, Delaware (‘HTCD’); 
and Wells Fargo HSBC Trade Bank, N.A., San 
Francisco, California (‘WFTB’). HSBC North 
America Holdings Inc. (‘HNAH’), formed to hold 
HSBC’s US and Canadian operations is also a ‘bank 
holding company’. Both HSBC and HNAH are 
registered as financial holding companies (‘FHC’s) 
under the BHCA, and, accordingly, may affiliate 
with securities firms and insurance companies and 
engage in other activities that are financial in nature 
or incidental or complementary to activities that are 
financial in nature. The ability of HSBC and HNAH 
to engage in expanded financial activities as FHCs 
depends upon HSBC and HNAH continuing to meet 
certain criteria set forth in the BHCA, including 
requirements that their US depository institution 
subsidiaries be ‘well capitalised’ and ‘well 
managed’, and that such institutions have achieved at 
least a satisfactory record in meeting community 
credit needs during their most recent examinations 
pursuant to the Community Reinvestment Act.  

In general, under the BHCA, an FHC would be 
required, upon notice by the Federal Reserve Board, 
to enter into an agreement with the Federal Reserve 
Board to correct any failure to comply with the 
requirements to maintain FHC status. Until such 
deficiencies are corrected, the Federal Reserve 
Board may impose limitations on the US activities of 
an FHC and depository institutions under its control. 
If such deficiencies are not corrected, the Federal 
Reserve Board may require an FHC to divest its 
control of any subsidiary depository institution or to 
desist from certain financial activities in the US.  

The three US banks, HBUS, HTCD, and WFTB 

are subject to regulation and examination primarily 
by the OCC, secondarily by the FDIC, and by the 
Federal Reserve Board. Banking laws and 
regulations restrict many aspects of their operations 
and administration, including the establishment and 
maintenance of branch offices, capital and reserve 
requirements, deposits and borrowings, investment 
and lending activities, payment of dividends and 
numerous other matters.  

In December 2007, US regulators published a 
final rule regarding Risk-Based Capital Standards: 
Advanced Capital Adequacy Framework – Basel II. 
This final rule represents the US adoption of 
Basel II. The final rule became effective on 1 April 
2008, and requires large bank holding companies, 
including HNAH, to adopt its provisions no later 
than 1 April 2011. HNAH has established 
comprehensive Basel II implementation project 
teams comprised of risk management specialists 
representing all risk disciplines. In addition, US 
banking authorities have adopted ‘leverage’ capital 

 
 
 
 
 
requirements that generally require US banks and 
bank holding companies to maintain a minimum 
amount of capital in relation to their balance sheet 
assets (measured on a non-risk weighted basis). 

HSBC Bank USA and HTCD are subject to 
risk-based assessments from the Federal Deposit 
Insurance Corporation (‘FDIC’), which insures 
deposits generally to a maximum of US$100,000 per 
depositor for domestic deposits. In October 2008, the 
FDIC raised the maximum amount of insured 
deposits to US$250,000 per depositor and, on 
20 May 2009, extended the increased limit until 
31 December 2013. On 1 January 2014, the limit 
will return to US$100,000 for all deposit accounts, 
except for certain retirement accounts which remain 
insured up to US$250,000 per depositor. The FDIC 
bases assessments on supervisory ratings, financial 
ratios and long-term debt issuer ratings, with those 
banks in the highest rated categories paying lower 
assessments. Due to projected shortfalls in the FDIC 
fund as a result of continuing bank failures, the 
FDIC has required all insured banks, including 
HBUS and HTCD, to prepay their insurance 
premium for the next three years. 

In October 2008, the FDIC announced its 

Temporary Liquidity Guarantee Programme 
(‘TLGP’), under which the FDIC will guarantee 
(i) newly-issued senior unsecured debt issued by 
eligible, participating institutions, and (ii) certain 
non-interest bearing transaction accounts. HNAH 
and its subsidiary banks and bank holding companies 
elected to participate in both components of the 
TLGP, as applicable. The FDIC is phasing out this 
programme, and will cease guaranteeing newly-
issued debt on 30 April 2010.  

HSBC’s US consumer finance operations are 
subject to extensive state-by-state regulation in the 
US, and to laws relating to consumer protection 
(both in general, and in respect of sub-prime lending 
operations, which have been subject to enhanced 
regulatory scrutiny); discrimination in extending 
credit; use of credit reports; privacy matters; 
disclosure of credit terms; and correction of billing 
errors. They also are subject to regulations and 
legislation that limit operations in certain 
jurisdictions. 

Risk management  
(Unaudited)  

Introduction 

All HSBC’s activities involve, to varying degrees, 
the measurement, evaluation, acceptance and 
management of risks or combinations of risks. The 
most important categories of risk that the Group is 
exposed to are credit risk (including cross-border 
country risk), market risk, operational risks in 
various forms, liquidity risk, insurance risk, pension 
risk, residual value risk, reputational risk and 
sustainability (environmental and social) risks. 
Market risk includes foreign exchange, interest rate 
and equity price risks. 

The management of these various risk 
categories is discussed below. Insurance risk is 
managed by the Group’s insurance businesses 
together with their own credit, liquidity and market 
risk functions, distinct from those covering the rest 
of HSBC due to the different nature of their 
activities but under risk oversight at Group level. 

The risk profiles of HSBC Group and of 

individual operating entities change constantly under 
the influence of a wide range of factors. The risk 
management framework established by the Group 
fosters the continuous monitoring of the risk 
environment and an integrated evaluation of risks 
and their interactions. 

Risk governance and ownership 

A well-established risk governance and ownership 
structure ensures oversight of, and accountability for, 
the effective management of risk at Group, regional, 
customer group and operating entity levels. 

The Board approves the Group’s risk appetite 
framework, plans and performance targets for the 
Group and its principal operating subsidiaries, the 
appointment of senior officers, the delegation of 
authorities for credit and other risks and the 
establishment of effective control procedures. Under 
authority delegated by the Board, the Group 
Management Board (‘GMB’) through its separately 
convened Risk Management Meeting (‘RMM’) 
formulates high-level Group risk management policy, 
exercises delegated risk authorities and oversees the 
implementation of risk appetite and controls. It 
monitors all categories of risk, receives reports on 
performance and emerging issues, determines action 
to be taken and reviews the efficacy of HSBC’s risk 
management framework. 

Primary responsibility for managing risk at 
operating entity level lies with the respective boards 
and Chief Executive Officers, as custodians of their 

199 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Risk management > Risk governance / Risk appetite / Scenario stress testing / Control culture // Credit risk > Management  

balance sheets. In their oversight and stewardship of 
risk management at Group level, however, GMB and 
RMM are supported by a dedicated Global Risk 
function headed by the Group Chief Risk Officer 
(‘GCRO’), who is a member of both bodies and 
reports to the Chief Financial Officer, Executive 
Director, Risk and Regulation within the integrated 
Finance and Risk function, which the latter represents 
on the Board. 

Global Risk has functional responsibility for the 

principal financial risk types, namely retail and 
wholesale credit, market, operational, security and 
fraud risks. For these it establishes Group policy, 
exercises Group-wide oversight and provides 
reporting and analysis of portfolio composition 
trends on a global and regional basis to senior 
management. Accountability and consistent control 
across the Global Risk function is provided through 
the Global Risk Management Board, chaired by the 
GCRO, the members of which include the Chief Risk 
Officers of HSBC’s regions and the heads of risk 
disciplines within Group Management Office 
(‘GMO’). The regional governance bodies for key risk 
matters reflect those in place at the centre. Functional 
units at the entity and regional levels report to Group 
Risk. GMO helps build the Group’s risk management 
capacity through staff selection, training, 
development, performance assessment and 
remuneration – the GCRO is jointly responsible with 
business heads for setting the performance goals of 
senior Global Risk officers. Global Risk also 
co-ordinates the continued development of the 
Group’s risk appetite, economic capital and stress 
testing frameworks, and engages in discussions with 
regulators and in industry forums on risk and 
regulatory policy developments, assesses their 
implications and makes recommendations 
accordingly. In addition, the GCRO is a member of 
the Group Portfolio Oversight Committee, chaired by 
the Group Treasurer, which governs the portfolio 
management activities of Global Banking. 

qualitatively, describing which risks are taken and 
why, and quantitatively. HSBC senior management 
attaches quantitative metrics to individual risk types 
to ensure that: 
• 

underlying business activity may be guided and 
controlled, so that it continues to be aligned to 
the risk appetite framework; 

• 

• 

key assumptions underpinning risk appetite can 
be monitored and, as necessary, adjusted 
through subsequent business planning cycles; 
and 

business decisions anticipated to be necessary to 
mitigate risk are flagged and acted upon 
promptly. 

The risk appetite framework, governed by 

the Board and overseen in its implementation on 
an ongoing basis by GMB and RMM, is also 
maintained at regional and customer group levels. 
It operates through two key mechanisms: 
• 

the framework itself defines the governance 
bodies, processes, metrics and other features of 
how HSBC addresses risk appetite as part of its 
ongoing business; and 

• 

periodic risk appetite statements define, at 
various levels in the business, the desired level 
of risk commensurate with return and growth 
targets and in line with the corporate strategy 
and stakeholder objectives. 

The risk appetite framework covers both the 
beneficial and adverse aspects of risk. Within it, 
economic capital is the common currency through 
which risk is measured and used as the basis for risk 
evaluation, capital allocation and performance 
measurement across regions and customer groups. 
Risk appetite is executed through the operational 
limits that control the levels of risk run by the 
Group, regions and customer groups and is measured 
using risk-adjusted performance metrics. 

Risk appetite 

Scenario stress testing 

HSBC’s risk appetite framework describes the 
quantum and types of risk that HSBC is prepared to 
take in executing its strategy. It is central to an 
integrated approach to risk, capital and business 
management and supports the Group in achieving its 
return on equity objectives, as well as being a key 
element in meeting the Group’s obligations under 
pillar 2 of Basel II. 

The formulation of risk appetite considers 
HSBC’s risk capacity, its financial position, the 
strength of its core earnings and the resilience of 
its reputation and brand. It is expressed both 

Scenario analysis and stress testing are important 
mechanisms in understanding the sensitivities of the 
Group capital and business plans to the adverse 
effects of extreme, but plausible, events. As well as 
considering the potential financial effect on plans, a 
key output of this tool is the consideration and 
establishment of management action plans for 
mitigating such events should they, or similar events, 
arise. 

Group Risk regularly assesses regulatory capital 

supply against demand under a range of stress 

200 

 
 
 
 
 
scenarios, including projected global economic 
downturns more severe than that which is currently 
being experienced. Qualitative and quantitative 
techniques are used to estimate the potential impact 
on HSBC’s capital position of such scenarios. HSBC 
also participates, where appropriate, in standard 
scenario analyses requested by regulatory bodies. 

In particular, this framework has aided 

management in mitigating some of the effects of the 
global financial crisis. While the prediction of future 
events cannot cover all eventualities, nor precisely 
identify future events, a number of the scenarios 
analysed in the past provided additional management 
insight into the actions necessary to mitigate the 
risks when similar events occurred. 

In addition to the suite of risk scenarios 
considered for the HSBC Group, each major 
subsidiary conducts regular macro-economic and 
event-driven scenario analyses specific to that region 
under the Group governance framework. Executive 
managers from across HSBC meet regularly to 
consider and debate the outcome of these scenarios 
and formulate recommended management actions. 
Macro-economic analyses are considered regularly 
by GMB. 

Risk control culture 

HSBC’s risk management policies are encapsulated 
in the Group Standards Manual and cascaded in a 
hierarchy of policy manuals throughout the Group to 
communicate standards, instructions and guidance to 
employees. They support the formulation of risk 
appetite and establish procedures for monitoring and 
controlling risks, with timely and reliable reporting to 
management. HSBC regularly reviews and updates its 
risk management policies, systems and methodologies 
to reflect changes in law, regulation, markets, 
products and emerging best practice. 

It is the responsibility of all Group officers to 
identify, assess and manage risk within the scope 
of their assigned responsibilities. Personal 
accountability, reinforced by the Group’s governance 
structure and instilled by training and experience, 
helps to foster throughout the Group a disciplined and 
constructive culture of risk management and control. 

Credit risk 

Credit risk management  
(Audited) 

Credit risk is the risk of financial loss if a customer 
or counterparty fails to meet a payment obligation 
under a contract. It arises principally from direct 
lending, trade finance and leasing business, but also 

201 

from off-balance sheet products such as counterparty 
risk guarantees and credit derivatives, and from the 
Group’s holdings of debt securities. Among the risks 
in which the Group engages, credit risk generates the 
largest regulatory capital requirement. 

The objectives of credit risk management, 
underpinning sustainably profitable business, are 
principally to maintain a strong culture of 
responsible lending and a robust risk policy and 
control framework; to both partner and challenge the 
business line in defining and implementing risk 
appetite, with its continuous re-evaluation under 
actual and scenario conditions; and to ensure 
independent, expert scrutiny of credit risks, their 
costs and their mitigation. 

The credit risk governance structures and 
control frameworks implemented by the Group are 
designed for all stages of economic and financial 
cycles. During 2009, a number of processes, for 
example, crisis management and new product 
review, were enhanced in response to recent ‘best 
practice’ recommendations of industry and 
regulatory bodies. Central credit risk oversight and 
independent review activities have been reinforced 
within a common operating model for the 
responsibilities and interaction of GMO Risk, 
regionally integrated risk functions and country-
based management.  

Credit Risk is part of the Global Risk function, 
and the heads of its retail, wholesale and market risk 
disciplines within GMO, as well as regional Chief 
Risk Officers and certain country Chief Credit 
Officers and the Head of Risk Strategy, report to 
the GCRO. 

Across the Group, Credit Risk fulfils the role of 

an independent credit control unit, while engaging 
in dialogue with business teams to set priorities, 
refine risk appetite, and monitor and report higher-
risk exposures. Credit risk and risk capital 
management policies and methodologies, including 
analytical model developments and management 
information, are enhanced in the light of experience 
gained, for instance through the roll-out of the 
Group’s advanced internal ratings-based (‘IRB’) 
approach to Basel II. See also ‘Capital Management’ 
on page 285. 

The Credit Risk function within GMO provides 
high-level oversight and management of credit risk 
for HSBC worldwide. Its responsibilities include: 

• 

formulating Group credit policy. Compliance, 
subject to approved dispensations, is mandatory 
for all HSBC’s operating companies, which 
must develop and record in local instruction 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Management  

• 

• 

manuals their detailed credit policies and 
procedures, consistent with Group policy; 

guiding HSBC’s operating companies on the 
Group’s appetite for credit risk exposure to 
specified market sectors, activities and banking 
products. GMO Risk controls exposures to 
certain higher-risk sectors and closely monitors 
exposure to others, including real estate, the 
automotive sector, certain non-bank financial 
institutions, structured products and leveraged 
finance transactions. When necessary, 
restrictions are imposed on new business or 
exposures, which may be capped at Group 
and/or entity level; 

undertaking independent review and objective 
assessment of risk. GMO Risk assesses all 
commercial non-bank credit facilities and 
exposures – including those embedded in 
derivatives – that are originated or renewed by 
HSBC’s operating companies over designated 
limits, prior to the facilities being committed to 
customers or transactions being undertaken. 
Operating companies may not confirm credit 
approval without this concurrence; 

•  monitoring the performance and management of 
portfolios across the Group. GMO Risk tracks 
emerging trends and conducts in-depth portfolio 
reviews, overseeing the effective management 
of any adverse characteristics; 

• 

• 

• 

controlling centrally exposures to sovereign 
entities, banks and other financial institutions. 
HSBC’s credit and settlement risk limits to 
counterparties in these sectors are approved and 
managed by GMO Risk to optimise the use of 
credit availability and avoid excessive risk 
concentration; 

controlling exposure for all debt securities held; 
where a security is not held solely for the 
purpose of trading, a formal issuer risk limit is 
established; 

establishing and maintaining HSBC’s policy 
on large credit exposures, ensuring that 
concentrations of exposure by counterparty, 
sector or geography do not become excessive in 
relation to the Group’s capital base and remain 
within internal and regulatory limits. GMO Risk 
also monitors HSBC’s intra-Group exposures to 
ensure they are maintained within regulatory 
limits and ensures that policy and practice are 
fully aligned to evolving regulatory 
requirements; 

• 

controlling cross-border exposures, through the 
imposition of country limits with sub-limits by 

202 

maturity and type of business. Country limits 
are determined by taking into account economic 
and political factors, and applying local business 
knowledge. Transactions with countries deemed 
to be higher risk are considered on a case by 
case basis; 

•  maintaining and developing HSBC’s risk rating 
framework and systems, to classify exposures 
meaningfully and enable focused management 
of the risks involved. The GCRO chairs the 
Credit Risk Analytics Oversight Committee, 
which reports to the RMM and oversees risk 
rating model governance for both wholesale and 
retail business. Rating methodologies, based 
upon a wide range of analytics and market data-
based tools, are core inputs to the assessment of 
customer risk. For larger facilities, while full use 
is made of automated risk-rating processes, the 
ultimate responsibility for setting risk ratings 
rests with the final approving executive; 

• 

• 

assisting the Risk Strategy unit in the 
development of stress-testing scenarios, 
economic capital measurement and the 
refinement of key risk indicators and their 
reporting, embedded within the Group’s 
business planning processes; 

reporting on aspects of the HSBC credit risk 
portfolio to the RMM, the Group Audit 
Committee and the Board of Directors of HSBC 
Holdings by way of a variety of regular and ad 
hoc reports covering: 

– 

– 

– 

– 

– 

– 

– 

risk concentrations; 

retail portfolio performance at Group entity, 
regional and overall Group levels; 

specific higher-risk portfolio segments; 

a risk map of the status of key risk topics, 
with associated preventive and mitigating 
actions; 

individual large impaired accounts, and 
impairment allowances/charges for all 
customer segments; 

country limits, cross-border exposures and 
related impairment allowances; 

portfolio and analytical model performance 
data; and 

– 

stress-testing results and recommendations; 

•  managing and directing credit risk management 
systems initiatives. A centralised database 
covers substantially all the Group’s direct 
lending exposures, to deliver an increasingly 

 
 
 
 
 
• 

• 

granular level of management reporting. A 
uniform credit application process for banks is 
operational throughout the Group and a similar 
corporate credit application system covers 
almost all Group corporate business by value; 

providing advice and guidance to HSBC’s 
operating companies, to promote best practice 
throughout the Group on credit-related matters 
such as sustainability risk, new products and 
training; and 

acting on behalf of HSBC Holdings as the 
primary interface, for credit-related issues, with 
external parties including the Bank of England, 
the FSA, local regulators, rating agencies, 
corporate analysts, trade associations and 
counterparts in the world’s major banks and 
non-bank financial institutions. 

Each HSBC operating company is required to 
implement credit policies, procedures and lending 
guidelines that meet local requirements while 
conforming to Group standards. Credit approval 
authorities are delegated by the Board of Directors of 
HSBC Holdings to the most senior Chief Executive 
Officers, who receive commensurate delegations 
from their own boards. In each major subsidiary, a 
Chief Risk Officer or Chief Credit Officer reports to 
the local Chief Executive Officer or Chief Operating 
Officer on credit-related issues, while maintaining a 
direct functional reporting line to the GCRO. 

Credit quality 
(Audited) 

Each operating company is responsible for the 
quality and performance of its credit portfolios and 
for monitoring and controlling all credit risks in 
them, including those subject to central approval by 
Group Risk. This includes managing its own risk 
concentrations by market sector, geography and 
product. Local systems are in place throughout the 
Group to enable operating companies to control and 
monitor exposures by customer and retail product 
segments. A Credit Review and Risk Identification 
team reports directly to each regional Chief Risk 
Officer, and reviews the robustness and effectiveness 
of key risk measurement, monitoring and control 
activities. 

HSBC’s credit risk rating systems and processes 

differentiate exposures in order to highlight those 
with greater risk factors and higher potential severity 
of loss. In the case of individually significant 
accounts, risk ratings are reviewed regularly and any 
amendments are implemented promptly. Within the 
Group’s retail businesses, risk is assessed and 

203 

managed using a wide range of risk and pricing 
models to generate portfolio data. 

HSBC’s historical risk rating system based on a 
judgemental assessment of the likelihood and impact 
of delinquency was superseded in 2008 for financial 
reporting purposes and, for all significant risk 
management decisions employing credit risk ratings, 
by a more risk-sensitive and granular methodology. 
This facilitates the IRB approach under Basel II 
adopted by the Group to support calculation of its 
minimum credit regulatory capital requirement. 
For further details, see ‘Credit quality of financial 
instruments’ on page 225. 

Special attention is paid to problem exposures, 

which are subject to more frequent and intensive 
review and reporting, in order to accelerate remedial 
action. Where appropriate, HSBC’s local operating 
companies maintain or establish specialist units to 
provide customers with support in order to help them 
avoid default wherever possible. 

Periodic risk-based audits of operating 
companies’ credit processes and portfolios are 
undertaken by HSBC’s Internal Audit function. 
Audits include consideration of the adequacy and 
clarity of credit policy/procedure manuals; an 
overview of homogeneous portfolios of similar 
assets to assess the quality of the loan book and other 
exposures; consideration of any oversight or review 
work performed by credit risk management functions 
and the adequacy of impairment calculations; a 
review of analytical model governance and 
implementation; a review of management objectives 
and a check that Group and local standards and 
policies are adhered to in the approval and 
management of credit facilities. 

Individually significant accounts are reviewed 

on a sample basis to ensure that risk ratings are 
appropriate, that credit and collection procedures 
have been properly followed and that where 
deterioration is evident, impairment allowances are 
raised in accordance with the Group’s established 
procedures. Internal Audit discusses with 
management any risk ratings it considers to 
be inappropriate; after discussion, its final 
recommendations for revised ratings must 
then be adopted. 

Impairment assessment 
(Audited) 

When impairment losses occur, HSBC reduces the 
carrying amount of loans and advances through the 
use of an allowance account. When impairment of 
available-for-sale financial assets and held-to-
maturity financial investments occurs, the carrying 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Management  

amount of the asset is reduced directly. For further 
details, see ‘Accounting policies’ on page 369. 

Impairment allowances may be assessed and 
created either for individually significant accounts 
or, on a collective basis, for groups of individually 
significant accounts for which no evidence of 
impairment has been individually identified or for 
high-volume groups of homogeneous loans that are 
not considered individually significant. 

It is HSBC’s policy that each operating 
company creates allowances for impaired loans 
promptly and consistently. 

Management regularly evaluates the adequacy 
of the established allowances for impaired loans by 
conducting a detailed review of the loan portfolio, 
comparing performance and delinquency statistics 
with historical trends and assessing the impact of 
current economic conditions.  

Individually assessed impairment allowances 

These are determined by evaluating exposure to loss, 
case by case, on all individually significant accounts 
and all other accounts that do not qualify for the 
collective assessment approach outlined below. 
Loans are treated as impaired as soon as there is 
objective evidence that an impairment loss has been 
incurred. The criteria used by HSBC to determine 
that there is such objective evidence include: 

• 

• 

• 

• 

• 

known cash flow difficulties experienced by the 
borrower; 

past due contractual payments of either principal 
or interest; 

breach of loan covenants or conditions; 

the probability that the borrower will enter 
bankruptcy or other financial realisation; and 

a significant downgrading in credit rating by an 
external credit rating agency. 

In determining the level of allowances on such 

accounts, the following factors are typically 
considered: 

•  HSBC’s aggregate exposure to the customer;  

• 

• 

the viability of the customer’s business model 
and their capacity to trade successfully out of 
financial difficulties, generating sufficient cash 
flow to service debt obligations; 

the ability of the borrower to obtain, and make 
payments in, the currency of the loan if not 
denominated in local currency; 

204 

• 

• 

• 

• 

• 

the amount and timing of expected receipts and 
recoveries; 

the extent of other creditors’ commitments 
ranking ahead of, or pari passu with, HSBC and 
the likelihood of other creditors continuing to 
support the company; 

the complexity of determining the aggregate 
amount and ranking of all creditor claims and 
the extent to which legal and insurance 
uncertainties are evident;  

the value of security and likelihood of 
successfully realising it; 

the existence of other credit mitigants and the 
ability of the providers of such credit mitigants 
to deliver as contractually committed; and 

•  when available, the secondary market price of 

the debt. 

The level of impairment allowances on 
individually significant accounts that are above 
defined materiality thresholds is reviewed at 
least semi-annually, and more regularly when 
circumstances require. This normally encompasses 
re-assessment of the enforceability of any collateral 
held and of actual and anticipated receipts. For 
significant commercial and corporate debts, 
specialised loan ‘work-out’ teams with experience in 
insolvency and specific market sectors are used to 
manage the lending and assess likely losses. 

Individually assessed impairment allowances 

are only released when there is reasonable and 
objective evidence of a reduction in the established 
loss estimate. 

Collectively assessed impairment allowances 

Impairment is assessed on a collective basis in two 
circumstances: 

• 

• 

to cover losses that have been incurred but have 
not yet been identified on loans subject to 
individual assessment; and 

for homogeneous groups of loans that are not 
considered individually significant. 

Incurred but not yet identified impairment 

Individually assessed loans for which no evidence of 
impairment has been specifically identified on an 
individual basis are grouped together according to 
their credit risk characteristics. A collective 
impairment allowance is calculated to reflect 
impairment losses incurred at the balance sheet date 
which will only be individually identified in the 
future. 

 
 
 
 
 
The collective impairment allowance is 

determined having taken into account: 

• 

• 

historical loss experience in portfolios of similar 
credit risk characteristics (for example, by 
industry sector, risk rating or product segment); 

the estimated period between impairment 
occurring and the loss being identified and 
evidenced by the establishment of an 
appropriate allowance against the individual 
loan; and 

•  management’s experienced judgement as to 

whether current economic and credit conditions 
are such that the actual level of inherent losses is 
likely to be greater or less than that suggested by 
historical experience. 

The period between a loss occurring and its 
identification is estimated by local management for 
each relevant portfolio. In general, the periods used 
vary between four and twelve months although, in 
exceptional cases, longer periods are warranted. 

The basis on which impairment allowances for 

incurred but not yet identified losses is established in 
each reporting entity is documented and reviewed by 
senior Finance and Credit Risk management to 
ensure conformity with Group policy. 

Homogeneous groups of loans 

Two methodologies are used to calculate impairment 
allowances where large numbers of relatively low-
value assets are managed using a portfolio approach, 
typically: 

• 

• 

• 

low-value, homogeneous small business 
accounts in certain countries or territories; 

residential mortgages that have not been 
individually assessed; 

credit cards and other unsecured consumer 
lending products; and 

•  motor vehicle financing. 

When appropriate empirical information is 
available, the Group uses roll rate methodology. This 
employs a statistical analysis of historical trends of 
default and the amount of consequential loss, based 
on the delinquency of accounts within a portfolio of 
homogeneous accounts. Other historical data and 
current economic conditions are also evaluated when 
calculating the appropriate level of impairment 
allowance required to cover inherent loss. In certain 
highly developed markets, models also take into 
account behavioural and account management 
trends revealed in, for example, bankruptcy and 
rescheduling statistics. 

205 

When the portfolio size is small, or when 
information is insufficient or not reliable enough 
to adopt a roll rate methodology, the Group uses a 
basic formulaic approach based on historical loss 
rate experience. 

Generally, historical experience is the most 

objective and relevant information from which to 
begin to assess inherent loss within each portfolio. In 
circumstances where historical loss experience 
provides less relevant information about the inherent 
loss in a given portfolio at the balance sheet date – 
for example, where there have been changes in 
economic conditions or regulations – management 
considers the more recent trends in the portfolio risk 
factors which may not be adequately reflected in its 
statistical models and, subject to guidance from 
Group Finance and GMO Risk, adjusts impairment 
allowances accordingly.  

Roll rates, loss rates and the expected timing of 
future recoveries are regularly benchmarked against 
actual outcomes to ensure they remain appropriate. 

Write-off of loans and advances 

Loans are normally written off, either partially or in 
full, when there is no realistic prospect of further 
recovery. Where loans are secured, this is generally 
after receipt of any proceeds from the realisation of 
security. In circumstances where the net realisable 
value of any collateral has been determined and there 
is no reasonable expectation of further recovery, 
write off may be earlier.  

In the case of residential mortgages and second 
lien loans in HSBC Finance, loan carrying amounts 
in excess of net realisable value are written off at or 
before the time foreclosure is completed or when 
settlement is reached with the borrower. If there is 
no reasonable expectation of recovery, and 
foreclosure is pursued, unconstrained by delays 
required by law or regulation, the loan is normally 
written off no later than the end of the month in 
which the loan becomes 180 days contractually 
past due. 

Unsecured personal facilities, including credit 
cards, are generally written off at between 150 and 
210 days past due, the standard period being the end 
of the month in which the account becomes 180 days 
contractually delinquent. Write-off periods may be 
extended, generally to no more than 360 days past 
due but in very exceptional circumstances exceeding 
that figure, in a few countries where local regulation 
or legislation constrain earlier write-off, or where the 
realisation of collateral for secured real estate 
lending extends to this time. 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Management / Credit exposure > Maximum exposure / Collateral  

In the event of bankruptcy or analogous 

Credit exposure 

proceedings, write-off may occur earlier than at the 
periods stated above. Collections procedures may 
continue after write-off. 

Following the earlier decision to cease 
underwriting through the Group’s US consumer 
mortgage lending business and, given the reduced 
ability of customers to refinance their facilities 
which changed their historical behaviour patterns, 
HSBC Finance shortened the write-off period from 
240 days or later to 180 days contractually past due. 
The effect of this change was an acceleration of 
write-offs which reduced gross loans and advances 
by US$3.3 billion, with a corresponding reduction in 
impairment allowances and impaired loans. There 
has been no significant impact on net loans and 
advances or loan impairment charges. The effect on 
the current period has been quantified where relevant 
to the appropriate disclosure. 

Cross-border exposures  

Management assesses the vulnerability of countries 
to foreign currency payment restrictions when 
considering impairment allowances on cross-border 
exposures. This assessment includes an analysis of 
the economic and political factors existing at the 
time. Economic factors include the level of external 
indebtedness, the debt service burden and access to 
external sources of funds to meet the debtor 
country’s financing requirements. Political factors 
taken into account include the stability of the country 
and its government, threats to security, and the 
quality and independence of the legal system. 

Impairment allowances are assessed in respect 

of all qualifying exposures within these countries 
unless these exposures and the inherent risks are: 

• 

performing, trade-related and of less than one 
year’s maturity;  

•  mitigated by acceptable security cover which is, 
other than in exceptional cases, held outside the 
country concerned;  

• 

• 

• 

in the form of securities held for trading 
purposes for which a liquid and active market 
exists, and which are measured at fair value 
daily; 

performing facilities with a principal (excluding 
security) of US$1 million or below; or 

performing facilities with maturity dates shorter 
than three months. 

206 

Maximum exposure to credit risk 
(Audited) 

HSBC’s exposure to credit risk covers a broad range 
of asset classes, including derivatives, trading assets, 
loans and advances to customers, loans and advances 
to banks and financial investments. Credit exposure 
in 2009 remained diversified across these asset 
classes, though the balance of the Group’s credit 
exposure changed in 2009 due to the run-off of 
consumer finance assets in the US and greater 
deployment of deposit inflows into debt securities. In 
addition, a significant decline in volatility in 
financial markets led to lower derivative assets and a 
reduced exposure to loss in the event of default on 
derivative contracts. The lower volatility, steepening 
yield curves and narrowing credit spreads resulted in 
a fall in the fair value of outstanding derivative 
contracts. The level of offsetting derivative balances 
moved in line with the decline in balances of 
maximum exposure. 

There was a deterioration in 2009 in the credit 

quality of loans and advances to the commercial 
real estate sector, notably in parts of Europe, the 
Middle East and North America.  

Exposure to personal lending secured on 
residential property remained significant. HSBC 
suffered from continuing weakness in credit 
conditions in the US mortgage market. However, in 
the UK, despite lower activity in the housing market 
as a whole, the credit quality of HSBC’s mortgage 
business remained good throughout 2009 and was 
well secured. Exposure to the Hong Kong residential 
mortgage market also remained well-secured. For 
further commentary on personal lending, see ‘Areas 
of Special Interest – Personal Lending’ on page 215. 

Loss experience continued to be concentrated in 

the personal lending portfolios, primarily in the US 
with 75 per cent of loan impairment charges and 
other credit risk provisions arising in Personal 
Financial Services in 2009 compared with 85 per 
cent in 2008. In 2009, 12 per cent of the Group’s 
loan impairment charges and other credit risk 
provisions arose in Commercial Banking, compared 
with 9 per cent in 2008. Loan impairment charges in 
Global Banking and Markets were 6 per cent of total, 
loan impairment charges and other credit risk 
provisions compared with 3 per cent in 2008. 

The following table presents the maximum 
exposure to credit risk from balance sheet and off-
balance sheet financial instruments, before taking 
account of any collateral held or other credit 
enhancements (unless such credit enhancements 
meet offsetting requirements). For financial assets 

 
 
 
 
 
recognised on the balance sheet, the maximum 
exposure to credit risk equals their carrying amount; 
for financial guarantees and similar contracts 
granted, it is the maximum amount that HSBC 
would have to pay if the guarantees were called 

Maximum exposure to credit risk 
(Audited) 

upon. For loan commitments and other credit-related 
commitments that are irrevocable over the life of the 
respective facilities, it is generally the full amount of 
the committed facilities. 

At 31 December 2009 

At 31 December 2008 

Cash and balances at central banks  ....................  
Items in the course of collection from other  

  Maximum
exposure 
US$m 

60,655 

banks ...............................................................  

6,395 

Hong Kong Government certificates of 

indebtedness  ...................................................  

17,463 

Trading assets  .....................................................  
Treasury and other eligible bills .....................  
Debt securities  ................................................  
Loans and advances to banks  .........................  
Loans and advances to customers  ..................  

Financial assets designated at fair value  ............  
Treasury and other eligible bills .....................  
Debt securities  ................................................  
Loans and advances to banks  .........................  
Loans and advances to customers  ..................  

386,070 
22,346 
201,598 
78,126 
84,000 

22,198 
223 
20,718 
354 
903 

  Exposure 
to credit
risk (net) 
US$m 

Offset 
US$m 

  Maximum 

exposure     
US$m 

Offset   
US$m 

  Exposure 
to credit 
risk (net) 
US$m 

– 

– 

– 

(8,496)
–
–
–
(8,496)

– 
–
–
–
–

60,655 

52,396 

6,395 

6,003  

17,463 

15,358 

377,574 
22,346 
201,598 
78,126 
75,504 

22,198 
223 
20,718 
354 
903 

405,451  
32,458  
199,619  
73,055  
100,319  

17,540  
235  
16,349  
230  
726  

– 

– 

– 

(13,227) 
– 
– 
– 
(13,227) 

– 
– 
– 
– 
– 

52,396 

6,003 

15,358 

392,224 
32,458 
199,619 
73,055 
87,092 

17,540 
235 
16,349 
230 
726 

Derivatives ..........................................................  

250,886 

(189,606)

61,280 

494,876  

(383,308) 

111,568 

Loans and advances held at amortised cost:  ......  
– to banks ........................................................  
– to customers .................................................  

1,076,012 
179,781 
896,231 

(91,127)
(116)
(91,011)

Financial investments  .........................................  
Treasury and other similar bills ......................  
Debt securities  ................................................  

Other assets .........................................................  
Endorsements and acceptances  ......................  
Other  ...............................................................  

Financial guarantees and similar contracts  ........  
Loan and other credit-related commitments1  .....  

360,034 
58,434 
301,600 

36,373 
9,311 
27,062 

53,251 
558,050 

– 
–
–

(4)
(4)
–

– 
– 

984,885 
179,665 
805,220 

360,034 
58,434 
301,600 

36,369 
9,307 
27,062 

53,251 
558,050 

1,086,634  
153,766  
932,868  

(83,398) 
(126) 
(83,272) 

1,003,236 
153,640 
849,596 

292,984  
41,027  
251,957  

40,859  
10,482  
30,377  

52,318  
604,022  

– 
– 
– 

(5) 
(5) 
– 

– 
– 

292,984 
41,027 
251,957 

40,854 
10,477 
30,377 

52,318 
604,022 

2,827,387 

(289,233)

2,538,154 

3,068,441  

(479,938) 

2,588,503 

For footnote, see page 291. 

Collateral and other credit enhancements 
(Audited) 

Collateral held against financial instruments 
presented in the above table is described in more 
detail below. 

Items in the course of collection from other banks 

Settlement risk arises in any situation where a 
payment in cash, securities or equities is made in the 
expectation of a corresponding receipt of cash, 
securities or equities. Daily settlement limits are 
established for counterparties to cover the aggregate 
of HSBC’s transactions with each one on any 

single day. Settlement risk on many transactions, 
particularly those involving securities and equities, 
is substantially mitigated by settling through assured 
payment systems or on a delivery-versus-payment 
basis. 

Treasury, other eligible bills and debt securities  

Collateral held as security for financial assets other 
than loans and advances is determined by the nature 
of the instrument. Debt securities, treasury and other 
eligible bills are generally unsecured, except for 
ABSs and similar instruments, which are secured by 
pools of financial assets. 

207 

 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Credit exposure > Maximum exposure / Concentration of exposure  

Derivatives 

The International Swaps and Derivatives Association 
(‘ISDA’) Master Agreement is HSBC’s preferred 
agreement for documenting derivatives activity. It 
provides the contractual framework within which 
dealing activity across a full range of over-the-
counter products is conducted, and contractually 
binds both parties to apply close-out netting across 
all outstanding transactions covered by an agreement 
if either party defaults or another pre-agreed 
termination event occurs. It is common, and HSBC’s 
preferred practice, for the parties to execute a Credit 
Support Annex (‘CSA’) in conjunction with the 
ISDA Master Agreement. Under a CSA, collateral is 
passed between the parties to mitigate the market-
contingent counterparty risk inherent in outstanding 
positions. 

Loans and advances  

It is HSBC’s policy, when lending, to do so on the 
basis of the customer’s capacity to repay, rather than 
rely primarily on the value of security offered. 
Depending on the customer’s standing and the type 
of product, facilities may be provided unsecured. 
Whenever available, collateral can be an important 
mitigant of credit risk. 

The guidelines applied by operating companies 

in respect of the acceptability of specific classes 
of collateral or credit risk mitigation and the 
determination of valuation parameters are subject to 
regular review to ensure that they are supported by 
empirical evidence and continue to fulfil their 
intended purpose. The principal collateral types 
employed by HSBC are as follows: 

• 

• 

• 

• 

in the personal sector, mortgages over 
residential properties; 

in the commercial and industrial sector, charges 
over business assets such as premises, stock and 
debtors; 

in the commercial real estate sector, charges 
over the properties being financed; and 

in the financial sector, charges over financial 
instruments such as cash, debt securities and 
equities in support of trading facilities. 

In addition, credit derivatives, including credit 

default swaps and structured credit notes, and 
securitisation structures are used to hedge or transfer 
credit risk within the Group’s loan portfolio.  

HSBC does not disclose the fair value of 

collateral held as security or other credit 
enhancements on loans and advances past due but 

208 

not impaired, or on individually assessed impaired 
loans and advances, as it is not practicable to do so. 

Concentration of exposure 
(Audited) 

Concentrations of credit risk arise when a number 
of counterparties or exposures have comparable 
economic characteristics, or such counterparties are 
engaged in similar activities or operate in the same 
geographical areas or industry sectors, so that their 
collective ability to meet contractual obligations is 
uniformly affected by changes in economic, political 
or other conditions. Wrong-way risk is an aggravated 
form of concentration risk and arises when there is a 
strong correlation between the counterparty’s 
probability of default and the mark-to-market value 
of the underlying transaction. Wrong-way risk can 
be seen in the following examples: 

•  when the counterparty is resident and/or 

incorporated in an emerging market and seeks to 
sell a non-domestic currency in exchange for its 
home currency; 

•  when the trade involves the purchase of an 

equity put option from a counterparty whose 
shares are the subject of the option;  

• 

• 

the purchase of credit protection from a 
counterparty who is closely associated with the 
reference entity of the credit default swap or 
total return swap; and 

the purchase of credit protection on an asset 
type which is highly concentrated in the 
exposure of the counterparty selling the credit 
protection. 

HSBC uses a range of tools to monitor and 
control wrong-way risk, including requiring entities 
to obtain prior approval before undertaking wrong-
way risk transactions outside pre-agreed guidelines. 
The Credit Risk Management functions undertake 
control and monitoring processes and a regular 
meeting of a committee comprising senior 
management from Global Markets, Credit, Market 
Risk Management and Finance is responsible for 
reviewing and actively managing wrong-way risk, 
including allocating capital. 

Securities held for trading 
(Unaudited) 

Total securities held for trading within trading assets 
were US$259 billion at 31 December 2009 (2008: 
US$254 billion). The largest concentration of these 
assets was government and government agency 
securities, which amounted to US$135 billion, or 
52 per cent of overall trading securities (2008: 

 
 
 
 
US$143 billion, 56 per cent). This included 
US$22 billion (2008: US$32 billion) of treasury 
and other eligible bills. Corporate debt and other 
securities were US$84 billion or 32 per cent of 
overall trading securities, in line with 2008’s level of 
US$83 billion. Included within total securities 
held for trading were US$41 billion (2008: 
US$50 billion) of debt securities issued by banks 
and other financial institutions. 

A more detailed analysis of securities held for 

trading is set out in Note 16 on the Financial 
Statements and an analysis of credit quality is 
provided on page 225. 

Derivatives  
(Unaudited) 

Derivative assets at 31 December 2009 were 
US$251 billion, a decline of 49 per cent from 
31 December 2008, primarily in foreign exchange, 
interest rate and credit derivatives. The main drivers 
of the reduction were fair value movements across 
the entire portfolio arising from lower levels of 
volatility within the financial markets, steepening 
yield curves and narrowing credit spreads. 

Exposure to derivative assets fell by 49 per 
cent in 2009 to US$251 billion. 

Debt securities, treasury and other eligible bills 
(Unaudited) 

Loans and advances 
(Unaudited) 

At US$360 billion, total financial investments 
excluding equity securities were 23 per cent higher 
at 31 December 2009 than at the end of 2008. Debt 
securities, at US$302 billion, represented the largest 
concentration of financial investments at 84 per cent 
of the total, compared with US$252 billion (86 per 
cent) at 31 December 2008. HSBC’s holdings of 
corporate debt, ABSs and other securities were 
spread across a wide range of issuers and 
geographical regions, with 37 per cent invested in 
securities issued by banks and other financial 
institutions. In total, holdings in ABSs decreased by 
US$8 billion due to a combination of movements in 
fair values, principal amortisations and write-downs. 

Total financial investments excluding equity 
securities increased by 23 per cent to 
US$360 billion in 2009. 

Investments in securities of governments and 
government agencies of US$171 billion were 46 per 
cent of overall financial investments, 8 percentage 
points higher than in 2008. US$58 billion of these 
investments comprised treasury and other eligible 
bills. 

A more detailed analysis of financial 

investments is set out in Note 19 on the Financial 
Statements and an analysis by credit quality is 
provided on page 225. 

The insurance businesses held diversified 
portfolios of debt and equity securities designated 
at fair value (2009: US$25 billion; 2008: 
US$20 billion) and debt securities classified as 
financial investments (2009: US$35 billion; 2008: 
US$28 billion). A more detailed analysis of 
securities held by the insurance businesses is set 
out on page 273. 

At constant exchange rates, gross loans and advances 
to customers (excluding the financial sector) at 
31 December 2009 declined by US$83 billion or 
9 per cent from 31 December 2008. 

 Personal lending represented 47 per cent of 

total gross loans and advances to customers. 
Residential mortgages of US$261 billion represented 
28 per cent of total gross advances to customers and 
constituted the Group’s largest concentration in 
a single exposure type. As a result of continued 
run-off in the US consumer finance exit portfolios, 
personal lending within North America fell to be 
broadly in line with European exposure.  

Corporate, commercial and financial lending, 
including settlement accounts, amounted to 52 per 
cent of total gross loans and advances to customers 
at 31 December 2009. The largest industry 
concentrations were to non-bank financial 
institutions and commercial real estate lending at 
10 per cent and 8 per cent, respectively, of total 
gross lending to customers. 

Exposure to non-bank financial institutions 

principally comprised secured lending on trading 
accounts, primarily through repo facilities. 

Commercial, industrial and international trade 

lending declined moderately in 2009, falling as a 
proportion of total lending by a single percentage 
point to 21 per cent of total gross loans and advances 
to customers. Within this category, the largest 
concentration of lending was to the service sector, 
which amounted to 6 per cent of total gross lending 
to customers. 

Loans and advances to banks were widely 

distributed across major institutions in 2009. 

Further discussion of significant movements in 
credit quality of the personal lending and wholesale 

209 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Credit exposure > Concentration of exposure  

lending portfolios is set out in Areas of Special 
Interest on pages 214 to 218. 

The following tables analyse loans by industry 

sector and by the location of the principal operations 

of the lending subsidiary or, in the case of the 
operations of The Hongkong and Shanghai Banking 
Corporation, HSBC Bank, HSBC Bank Middle East 
and HSBC Bank USA, by the location of the lending 
branch. 

Gross loans and advances by industry sector 
(Unaudited) 

At 
  31 December 
2008 
US$m 

Constant
currency
effect 
US$m 

Movement on 
a constant 
currency basis 
US$m 

At
  31 December
2009 
US$m 

Gross loans and advances to customers 
Personal2 ........................................................................  
Residential mortgages2,3, ...........................................  
Other personal2,4  .......................................................  

Corporate and commercial  ...........................................  
Commercial, industrial and international trade.........  
Commercial real estate .............................................  
Other property-related ..............................................  
Government  ..............................................................  
Other commercial5 ....................................................  

Financial  .......................................................................  
Non-bank financial institutions ................................  
Settlement accounts ..................................................  

Asset-backed securities reclassified  .............................  

Total gross loans and advances to customers6  .............  

Gross loans and advances to banks  ..........................  

440,227 
243,337 
196,890 

407,474 
209,840 
70,969 
30,739 
6,544 
89,382 

101,085 
99,536 
1,549 

7,991 

956,777 

153,829 

Total gross loans and advances  ....................................  

1,110,606 

For footnotes, see page 291. 

Gross loans and advances to customers by industry sector 
(Audited) 

22,169 
13,567
8,602

30,384 
16,125
4,668
1,783
185
7,623

5,419 
5,248
171

– 

57,972 

7,413 

65,385 

(28,190) 
3,765 
(31,955) 

(54,768) 
(29,837) 
(6,248) 
(2,002) 
(40) 
(16,641) 

(9,854) 
(9,547) 
(307) 

(164) 

(92,976) 

18,646 

(74,330) 

Personal2  .................................................................. 
Residential mortgages2,3  ...................................... 
Other personal2,4  .................................................. 

Corporate and commercial  ...................................... 
Commercial, industrial and international trade ... 
Commercial real estate ........................................ 
Other property-related ......................................... 
Government  ......................................................... 
Other commercial5 ............................................... 

Financial  .................................................................. 
Non-bank financial institutions ........................... 
Settlement accounts ............................................. 

Asset-backed securities reclassified  ........................ 

Total gross loans and advances to customers6  ........ 

Impaired loans  ......................................................... 
–  as a percentage of gross loans and advances  

2009 
US$m 

434,206 
260,669 
173,537 

383,090 
196,128 
69,389 
30,520 
6,689 
80,364 

96,650 
95,237 
1,413 

7,827 

921,773 

30,606 

2008 
US$m 

440,227 
243,337 
196,890 

407,474 
209,840 
70,969
30,739 
6,544 
89,382 

101,085 
99,536 
1,549 

7,991 

2007 
US$m 

500,834 
269,068
231,766

400,771 
202,038
72,345
33,907
5,708
86,773

99,148 
96,781
2,367

– 

956,777 

1,000,753 

25,352 

19,582 

2006 
US$m 

476,146 
265,337 
210,809 

343,107 
162,109 
60,366 
27,165 
8,990 
84,477 

62,458 
59,204 
3,254 

– 

881,711 

15,071 

to customers  ....................................................   

3.3%     

2.6%     

2.0%     

1.7%     

Total impairment allowances  .................................. 

25,542 

23,909 

19,205 

13,578 

–  as a percentage of total gross loans  

434,206 
260,669 
173,537 

383,090 
196,128 
69,389 
30,520 
6,689 
80,364 

96,650 
95,237 
1,413 

7,827 

921,773 

179,888 

1,101,661 

2005 
US$m 

420,476 
238,546
181,930

278,709 
130,802
51,815
22,196
8,218
65,678

52,174 
50,032
2,142

– 

751,359 

12,338 

1.6% 

11,357 

and advances  ...................................................   

2.8%     

2.5%     

1.9%     

1.5%     

1.5% 

For footnotes, see page 291. 

210 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans and advances to customers by industry sector and by geographical region 
(Audited) 

  Europe 
  US$m 

  Hong
  Kong 
  US$m 

  Rest of
Asia-
  Pacific7
  US$m 

  Middle
East7
  US$m 

  North 
  America 
  US$m 

Gross 
 loans and 
  advances 
to 
 customers 

Gross loans
by industry 
 sector as a
  % of total
 gross loans 
% 

Latin 
  America 
  US$m      US$m     

At 31 December 2009 
Personal2  ...............................................  
Residential mortgages2,3  ...................  
Other personal2,4  ...............................  

162,562 
109,872 
52,690 

47,946 
35,292 
12,654 

32,514 
21,983 
10,531 

6,405 
1,898 
4,507 

163,934 
86,591 
77,343 

20,845  
5,033  
15,812  

434,206    
260,669     
173,537     

Corporate and commercial  ...................  

202,919 

49,340 

46,175 

16,604 

40,902 

27,150  

383,090    

Commercial, industrial and 

international trade  ........................  
Commercial real estate .....................  
Other property-related ......................  
Government  ......................................  
Other commercial5  ............................  

Financial  ...............................................  
Non-bank financial institutions ........  
Settlement accounts ..........................  

112,374 
33,853 
6,231 
2,216 
48,245 

73,851 
73,225 
626 

Asset-backed securities reclassified  .....  

6,284 

17,728 
13,782 
10,062 
441 
7,327 

2,899 
2,462 
437 

– 

28,228 
6,475 
3,863 
595 
7,014 

2,350 
2,246 
104 

– 

9,336 
1,309 
1,357 
1,356 
3,246 

1,213 
1,206 
7 

11,528 
11,527 
8,452 
208 
9,187 

14,150 
13,963 
187 

16,934  
2,443  
555  
1,873  
5,345  

2,187  
2,135  
52  

196,128     
69,389     
30,520     
6,689     
80,364     

96,650    
95,237     
1,413     

– 

1,543 

– 

7,827 

47.2 
28.3 
18.9 

41.5 

21.3 
7.5 
3.3 
0.7 
8.7 

10.5 
10.3 
0.2 

0.8 

Total gross loans and advances  

to customers (‘TGLAC’)6,8 ...............  

Percentage of TGLAC by  

445,616 

100,185 

81,039 

24,222 

220,529 

50,182  

921,773    

100.0 

geographical region  ..........................    

48.3% 

10.9% 

Impaired loans8  .....................................  

–  as a percentage of TGLAC ............    

Total impairment allowances8  ..............  

–  as a percentage of TGLAC ............    

10,722 
2.4% 

6,135 
1.4% 

841 
0.8% 

804 
0.8% 

8.8% 

1,200 
1.5% 

996 
1.2% 

2.6% 

23.9% 

5.5%      100.0%   

1,646 
6.8% 

1,378 
5.7% 

13,246 
6.0% 

13,676 
6.2% 

2,951  
5.9%     

30,606  
3.3% 

2,553  
5.1%     

25,542  
2.8% 

  US$m 

  US$m 

  US$m 

  US$m 

  US$m 

  US$m      US$m     

At 31 December 2008 
Personal .................................................  
Residential mortgages3 ......................  
Other personal4 ..................................  

141,532 
87,267 
54,265 

46,087 
33,014 
13,073 

29,887 
18,244
11,643

7,524 
1,941
5,583

195,534 
98,383 
97,151 

19,663  
4,488  
15,175  

440,227     
243,337     
196,890     

Corporate and commercial  ...................  

219,640 

52,186 

47,394 

18,732 

47,291 

22,231  

407,474     

Commercial, industrial and 

international trade  ........................  
Commercial real estate .....................  
Other property-related ......................  
Government  ......................................  
Other commercial5 ............................  

Financial  ...............................................  
Non-bank financial institutions ........  
Settlement accounts ..........................  

121,047 
32,704 
7,666 
1,864 
56,359 

62,620 
61,823 
797 

Asset-backed securities reclassified  .....  

6,258 

20,186 
14,233 
10,296 
951 
6,520 

2,680 
2,402 
278 

– 

29,294
6,713
3,541
579
7,267

4,193 
3,940
253

– 

10,853
1,431
1,587
1,181
3,680

1,453 
1,447
6

15,178 
13,504 
7,234 
352 
11,023 

27,746 
27,560 
186 

13,282  
2,384  
415  
1,617  
4,533  

2,393  
2,364  
29  

209,840     
70,969     
30,739     
6,544     
89,382     

101,085     
99,536     
1,549     

– 

1,733 

– 

7,991     

46.0 
25.4 
20.6 

42.5 

21.9 
7.4 
3.2 
0.7 
9.3 

10.6 
10.4 
0.2 

0.9 

TGLAC6 ................................................  

430,050 

100,953 

81,474 

27,709 

272,304 

44,287  

956,777     

100.0 

Percentage of TGLAC by  

geographical region  ..........................    

44.9% 

10.6% 

Impaired loans  ......................................  

–  as a percentage of TGLAC ............    

Total impairment allowances  ...............  

–  as a percentage of TGLAC ............    

6,774 
1.6% 

3,859 
0.9% 

852 
0.8% 

733 
0.7% 

For footnotes, see page 291. 

8.5% 

835 
1.0% 

813 
1.0% 

2.9% 

279 
1.0% 

414 
1.5% 

28.5% 

4.6%      100.0%     

14,285 
5.2% 

16,090 
5.9% 

2,327  
5.3%     

25,352     
2.6% 

2,000  
4.5%     

23,909     
2.5% 

211 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Credit exposure > Concentration of exposure  

Gross loans and advances to customers by country within Rest of Asia-Pacific, Middle East and Latin America 
(Audited) 

At 31 December 2009 
Rest of Asia-Pacific7 
Australia .................................................  
India  .......................................................  
Indonesia ................................................  
Japan  ......................................................  
Mainland China  .....................................  
Malaysia .................................................  
Singapore  ...............................................  
South Korea  ...........................................  
Taiwan  ...................................................  
Other  ......................................................  

Middle East7 (excluding Saudi Arabia) 
Egypt ......................................................  
United Arab Emirates  ............................  
Other  ......................................................  

Latin America 
Argentina  ...............................................  
Brazil ......................................................  
Mexico  ...................................................  
Panama ...................................................  
Other  ......................................................  

At 31 December 2008 
Rest of Asia-Pacific7 
Australia .................................................  
India  .......................................................  
Indonesia ................................................  
Japan  ......................................................  
Mainland China  .....................................  
Malaysia .................................................  
Singapore  ...............................................  
South Korea  ...........................................  
Taiwan  ...................................................  
Other  ......................................................  

Middle East7 (excluding Saudi Arabia) 
Egypt ......................................................  
United Arab Emirates  ............................  
Other  ......................................................  

Latin America 
Argentina  ...............................................  
Brazil ......................................................  
Mexico  ...................................................  
Panama ...................................................  
Other  ......................................................  

For footnote, see page 291.

Residential 
mortgages
US$m 

Other
personal
US$m 

Property-
related
US$m 

  Commercial, 
international 
trade and 
other 
US$m 

5,919 
883 
59 
109 
1,503 
2,925 
5,149 
2,093 
2,205 
1,138 

993 
864 
571 
149 
319 
1,717 
3,041 
407 
503 
1,967 

1,785 
458 
71 
796 
2,633 
1,085 
2,407 
30 
53 
1,020 

3,496  
3,002  
2,114  
1,444  
8,915  
3,548  
4,251  
1,932  
1,578  
7,907  

21,983 

10,531 

10,338 

38,187  

4 
1,650 
244 

1,898 

31 
717 
2,259 
1,151 
875 

5,033 

3,598 
1,112 
27 
57 
1,303 
2,699 
4,209 
2,153 
2,217 
869 

326 
2,881 
1,300 

4,507 

628 
10,494 
2,702 
973 
1,015 

15,812 

783 
1,482 
527 
160 
12 
1,624 
3,301 
682 
705 
2,367 

126 
1,395 
1,145 

2,666 

49 
1,076 
995 
475 
403 

2,998 

1,621 
493 
26 
808 
2,784 
941 
2,448 
34 
14 
1,085 

2,132  
8,848  
4,171  

15,151  

1,689  
12,111  
6,762  
3,464  
2,313  

26,339  

3,350  
3,332  
1,410  
4,818  
7,423  
4,263  
3,521  
2,497  
1,497  
9,222  

18,244 

11,643 

10,254 

41,333 

– 
1,693 
248 

1,941 

41 
376 
2,150 
1,105 
816 

4,488 

275 
3,748 
1,560 

5,583 

707 
8,585 
3,665 
1,076 
1,142 

15,175 

125 
2,118 
775 

3,018 

60 
694 
1,024 
569 
452 

2,799 

2,106  
10,214  
4,847  

17,167  

1,648  
9,578  
6,094  
1,877  
2,628  

21,825  

212 

Total
US$m 

12,193 
5,207 
2,815 
2,498 
13,370 
9,275 
14,848 
4,462 
4,339 
12,032 

81,039 

2,588 
14,774 
6,860 

24,222 

2,397 
24,398 
12,718 
6,063 
4,606 

50,182 

9,352 
6,419 
1,990 
5,843 
11,522 
9,527 
13,479 
5,366 
4,433 
13,543 

81,474 

2,506 
17,773 
7,430 

27,709 

2,456 
19,233 
12,933 
4,627 
5,038 

44,287 

 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans and advances to banks by geographical region 
(Audited) 

  Europe 
  US$m 

  Hong
  Kong 
  US$m 

  Rest of
Asia-
  Pacific7
  US$m 

  Middle
East7
  US$m 

  North 
  America 
  US$m 

Gross 
 loans and 
  advances 
  to banks 

Latin 
  America 
  US$m      US$m     

Impair-
ment 
allowances 
US$m 

At 31 December 2009 ..........................  
At 31 December 2008 ...........................  
At 31 December 2007 ...........................  
At 31 December 2006 ...........................  
At 31 December 2005 ...........................  

65,614 
62,012 
104,534 
76,837 
44,369 

36,197 
29,646 
63,737 
50,359 
42,751 

35,648 
28,665 
32,373 
19,716 
14,514 

8,435 
7,476 
7,488 
7,801 
5,045 

15,386 
11,458 
16,566 
17,865 
10,331 

18,608 
14,572 
12,675  
12,634  
8,964 

179,888   
153,829 
237,373  
185,212  
125,974 

(107)
(63)
(7)
(7)
(9)

For footnote, see page 291. 

Country distribution of outstandings and 
cross-border exposures 
(Unaudited) 

HSBC controls the risk associated with cross-border 
lending, essentially that foreign currency will not be 
made available to local residents to make payments, 
through a centralised structure of internal country 
limits which are determined by taking into account 
relevant economic and political factors. Exposures to 
individual countries and cross-border exposure in 
aggregate are kept under continual review. 

The following table summarises the aggregate 

of in-country foreign currency and cross-border 
outstandings by type of borrower to countries which 

individually represent in excess of 1 per cent of 
HSBC’s total assets. The classification is based on 
the country of residence of the borrower but also 
recognises the transfer of country risk in respect of 
third-party guarantees, eligible collateral held and 
residence of the head office when the borrower is a 
branch. In accordance with the Bank of England 
Country Exposure Report (Form CE) guidelines, 
outstandings comprise loans and advances 
(excluding settlement accounts), amounts receivable 
under finance leases, acceptances, commercial bills, 
CDs and debt and equity securities (net of short 
positions), and exclude accrued interest and 
intra-HSBC exposures.

In-country foreign currency and cross-border amounts outstanding 
(Unaudited) 

  Government 
and official 
institutions   
US$bn   

Banks   
US$bn   

Other   
US$bn   

Total 
US$bn 

7.0   
29.3   
10.7   
15.0   

7.1   
26.4   
12.1   
8.0   
1.9   

2.2   
11.4   
1.7   
5.9   
0.2   

38.0   
25.7   
7.7   
4.5   

33.8   
34.1   
7.9   
6.7   
10.3   

47.5   
29.5   
1.9   
5.6   
4.2   

82.5 
65.7 
45.4 
41.4 

79.3 
74.1 
39.9 
33.6 
26.3 

82.0 
54.9 
42.4 
41.8 
25.8 

At 31 December 2009 
UK ................................................................................... 
US  ................................................................................... 
France  ............................................................................. 
Germany  ......................................................................... 

At 31 December 2008 
UK ................................................................................... 
US  ................................................................................... 
France  ............................................................................. 
Germany  ......................................................................... 
The Netherlands .............................................................. 

At 31 December 2007 
UK ................................................................................... 
US  ................................................................................... 
France  ............................................................................. 
Germany  ......................................................................... 
The Netherlands .............................................................. 

37.5   
10.7   
27.0   
21.9   

38.4   
13.6   
19.9   
18.9   
14.1   

32.3   
14.0   
38.8   
30.3   
21.4   

213 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Concentration of exposure / Areas of special interest > Wholesale lending / Personal lending 

At 31 December 2009, HSBC had in-country 

foreign currency and cross-border amounts 
outstanding to counterparties in The Netherlands of 
between 0.75 per cent and 1 per cent of total assets; 
in aggregate, US$19.6 billion. 

At 31 December 2008, HSBC had in-country 

foreign currency and cross-border amounts 
outstanding to counterparties in Japan of between 
0.75 per cent and 1.0 per cent of total assets; in 
aggregate, US$24.4 billion. 

At 31 December 2007, HSBC had in-country 

foreign currency and cross-border amounts 
outstanding to counterparties in Hong Kong, 
Belgium and Ireland of between 0.75 per cent and 
1.0 per cent of total assets. The aggregate in-
country foreign currency and cross-border amounts 
outstanding were Hong Kong, US$19.7 billion, 
Belgium, US$19.3 billion and Ireland, 
US$19.3 billion. 

Areas of special interest 

Wholesale lending 
(Unaudited) 

Wholesale lending covers the range of credit 
facilities granted to sovereign borrowers, banks, 
non-bank financial institutions and major corporate 
entities. The Group’s wholesale portfolios are well 
diversified across geographical and industry 
sectors, with exposure subject to portfolio controls 
governing concentration risk. Overall credit quality 
showed some signs of deterioration during 2009, as 
companies were affected by the global economic 
downturn, although in the second half credit 
conditions eased on the back of successful 
refinancing activity earlier in the year. 

The widespread intervention by many 
governments to stabilise and, in some cases to 
recapitalise, banks and other financial 
intermediaries had a positive effect in reducing 
fears of a systemic threat to financial markets. 
Notwithstanding this, many wholesale customers 
and counterparties faced the twin challenges of a 
reduction in available credit and liquidity, and 
reduced demand for their products and services; 
this encouraged them to reduce indebtedness 
through portfolio disposals, extend the duration of 
short-term finance and focus increasingly on cost 
efficiency. 

HSBC has worked closely with its customers 
to identify problem areas early and minimise the 
likelihood and impact of potentially adverse 
situations. During 2009, the Group improved the 
structure of its credit exposures by, for example, 
adjusting tenor and adding collateral in response to 

214 

the heightened risks. HSBC also played a positive 
role in maintaining credit supply, where possible. 

Commercial real estate 

Commercial real estate and other property-related 
lending at 31 December 2009 of US$100 billion 
declined by 8 per cent from 31 December 2008 
on a constant currency basis and represented 11 per 
cent of total loans and advances to customers. In 
2009, the sector experienced a deterioration in 
credit quality, particularly in parts of Europe, 
including the UK, and in the Middle East and 
North America, due to a decline in asset values, a 
rise in rent shortfalls from vacant properties or non-
payment, a contraction in demand for new housing, 
a prospective fall in rental cash flows and 
significantly restricted refinancing options. As 
a result of these factors, portfolio impairment 
occurred in a limited number of cases. The Group’s 
long-standing policies on asset origination which 
focus on relationships with long-term customers 
and appropriate initial leverage and interest 
coverage ratios played a key role in minimising 
impairment. While individual regions differ in their 
approach, the Group’s origination loan-to-value 
ratios are typically less than 65 per cent.  

Automotive sector 

The global automotive industry has seen a 
significant deterioration in market conditions and 
prospects over a prolonged period, as new entrants 
and legacy cost issues, primarily in the US and 
Europe, have taken effect. Declining sales volumes, 
exacerbated by the current economic downturn, 
have increased the incidence of financial stress on 
equipment manufacturers, suppliers and dealers. 
In the second half of 2009, the industry saw some 
consolidation and, although there were tentative 
signs of an increase in sales, these should be viewed 
in the light of the various government scrappage 
schemes for older vehicles in the US and Europe. 

HSBC has adopted a cautious approach 
towards this industry for a number of years, 
prioritising commitments to stronger global 
manufacturers and limiting exposure to those firms 
considered most likely to be affected by an industry 
downturn. As a result, HSBC did not have any 
significant direct exposure to the major US vehicle 
manufacturers which entered Chapter 11 
bankruptcy restructuring during 2009. HSBC had 
some exposure to North American vehicle dealers 
and suppliers, but this was minimal in the context 
of the Group. Exposure to the industry is controlled 
by a global appetite cap that is reviewed regularly 
at the Group Risk Management Meeting. 

 
 
 
 
 
Dubai and the UAE 

In November 2009, Dubai World, a Dubai 
government-owned firm, requested a creditor 
standstill on its debt repayments and those of some 
of its subsidiaries. The announcement prompted 
a significant sell-off in markets across the world. 
Abu Dhabi announced that it would offer additional 
assistance to Dubai, providing liquidity and a 
platform for the debt restructuring process to 
continue. 

HSBC, as the longest-established bank in the 

region, has a longstanding relationship with the 
government of Dubai and its related entities. HSBC 
has contributed from the earliest days to the 
development of Dubai as an emerging economy and 
continues to maintain supportive relationships with 
all parts of the UAE. HSBC will continue to offer its 
support to the government of Dubai in achieving a 
workable resolution of its current liquidity problems. 

HSBC’s exposure within Dubai is acceptably 

spread and is primarily to operating companies 
within the emirate. HSBC is playing a prominent 
role in restructuring indebtedness in order to help 
restore confidence in the region.  

In the UAE, gross customer loans and advances 

fell from US$18 billion at 31 December 2008 to 
US$15 billion at 31 December 2009. Although the 
Middle East represents 2 per cent of the Group’s 
balance sheet, it remains a region to which HSBC 
is strongly committed. 

Sovereign counterparties 

The overall quality of the Group’s sovereign risk 
exposure remained satisfactory during 2009, with the 
large majority of both in-country and cross-border 
limits extended to countries with strong internal 
credit risk ratings. There was no significant 
downward shift in the quality of the exposure 
although, given the higher debt and weaker fiscal 
positions of many Western governments, there is 
increased potential for deterioration in sovereign risk 
profiles before budgetary re-balancing is achieved. 
In order to manage this, the Group regularly updates 
its assessments of higher-risk countries and adjusts 
its risk appetite to reflect such changes. 

Leveraged financing 

The Group operates a controlled approach towards 
leveraged finance origination with caps on 
underwriting and final hold levels in place. This puts 
a premium on successfully distributing risk in order 
to create capacity under the caps. Group exposure to 
leveraged finance transactions remained modest in 
relation to overall exposure. 

215 

Personal lending  
(Unaudited) 

HSBC provides a broad range of secured and 
unsecured personal lending products to meet 
customer needs. Given the diverse nature of the 
markets in which HSBC operates, the range is not 
standardised across all countries but is tailored to 
meet the demands of individual markets while using 
appropriate distribution channels and, wherever 
possible, standard global IT platforms. 

Personal lending includes advances to customers 

for asset purchase, such as residential property and 
motor vehicles, where the loans are typically secured 
on the assets being acquired. HSBC also offers loans 
secured on existing assets, such as first and second 
liens on residential property; unsecured lending 
products such as overdrafts, credit cards and payroll 
loans; and debt consolidation loans which may be 
secured or unsecured. 

In 2009, credit exposure in the personal lending 
portfolios continued to be affected by adverse global 
economic conditions, particularly increased 
unemployment levels and the restricted availability 
of refinancing which limited the ability of many 
customers to service financial obligations in line 
with contractual commitments. This led to 
delinquency levels and loan impairment charges 
remaining high, although management action in 
recent years to run off the US consumer finance exit 
portfolios and curtail originator activity helped 
reduce the overall impairment charge.  

The commentary that follows is on an 

underlying basis. 

At 31 December 2009, total personal lending 
was US$434 billion, a decline of 6 per cent from 
31 December 2008, driven by run-off in the US 
consumer finance exit portfolios. Within Personal 
Financial Services total loan impairment charges and 
other credit risk provisions of US$19.9 billion were 
3 per cent lower than in 2008 and were concentrated 
in North America (US$14.4 billion) and, to a lesser 
extent, Europe (US$2.0 billion) and Latin America 
(US$2.0 billion). 

In early March 2009, HSBC Finance announced 

the discontinuation of new customer account 
originations for all products offered by its Consumer 
Lending business and closed approximately 800 
Consumer Lending branch offices. In November 
2009, it entered into an agreement to sell its vehicle 
loan servicing operations to Santander Consumer 
USA Inc. (‘SC USA’) as well as an aggregate 
US$1.0 billion of vehicle finance loans, both 
delinquent and non-delinquent. Under a separate 
agreement, SC USA will service the remainder of 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Areas of special interest > Personal lending  

HSBC’s US vehicle finance portfolio. The 
transaction is currently expected to close in the 
first quarter of 2010. 

The Consumer Lending business historically 
provided real estate secured, vehicle finance and 
personal non-credit card loans. Loans were offered 
with both revolving and closed-end terms and with 
fixed or variable interest rates, and were originated 
through branches, direct mail and the internet. Prior 
to the first quarter of 2007, HSBC Finance’s 
Mortgage Services business acquired loans from 
correspondent lenders and, before September 2007, 
also originated loans sourced through mortgage 
brokers. The vehicle finance business originated 
vehicle loans through its dealer and direct-to-
consumer origination channels and through its 
‘autos-in-branches’ programme in the Consumer 
Lending branch offices, until these originations were 
discontinued.  

In December 2009, HSBC Finance revised the 

write-off period for its real estate secured and 
Consumer Lending unsecured portfolios in order 
to reflect changed customer behaviour. As a 
consequence of this, real estate secured balances 
are now written down to net realisable value 
generally no later than the end of the month in which 
the account becomes 180 days delinquent. Similarly, 
for Consumer Lending unsecured products, balances 
are now written off no later than the end of the 
month in which the account becomes 180 days 
delinquent. This change in write-off period was 
reflected in lower recoverable balances and lower 
impairment reserves at 31 December 2009. 

Total US personal lending at 31 December 2009 

stood at US$135 billion, a decline of 21 per cent 
compared with the end of 2008, as HSBC ran off 
certain portfolios in the consumer finance business 
and improved the credit quality of the Card and 
Retail Services portfolio through tightening 
underwriting criteria. 

Residential mortgage lending balances in the US 

declined by 19 per cent to US$66 billion, driven by 
the decision to close all Consumer Lending branches 
and run off the legacy consumer finance portfolios. 
The decrease in balances included a US$2.0 billion 
reduction relating to the revised write-off period 
referred to above and the sale of US$4.5 billion of 
prime mortgage loans in HSBC Bank USA. US 
mortgage lending is discussed in greater detail on 
page 218. 

216 

Total personal lending fell by 6 per cent 
in 2009. In the US, personal lending was 
reduced by 21 per cent. 

Other personal lending in the US fell by 
23 per cent to US$69 billion, partly due to the run-
off in the unsecured Consumer Lending portfolio. 
Credit card balances also declined, by 16 per cent to 
US$39 billion, due to lower consumer spending and 
steps taken by the Group to mitigate risk, including 
tightening initial credit lines and sales authorisation 
criteria, closing inactive accounts, decreasing credit 
lines, restricting underwriting criteria, limiting cash 
access, reducing marketing expenditure and, in the 
private label portfolio, ending certain third-party 
relationships. HSBC ceased originations in those 
segments of the cards portfolio most affected by 
the current housing and economic downturn. The 
decline in balances included US$1.3 billion relating 
to the revised write-off period for second lien 
mortgages and other unsecured personal lending.  

The Cards business remains a continuing 

business in the US for HSBC, comprising both 
general and private label portfolios. The general 
Cards portfolio has approximately US$23 billion in 
loans. According to The Nilson Report, HSBC is the 
sixth largest issuer of MasterCard and Visa credit 
cards in the US, based on loan balances. 

The Private Label Credit Card (‘PLCC’) 
business, with balances of US$15.6 billion, has 
approximately 14 million active customer accounts 
and 32 active merchant relationships. The Nilson 
Report lists HSBC’s private label servicing 
portfolio as the third largest portfolio in the US. 
At 31 December 2009, PLCC loans were sourced 
from the following business lines: approximately 
45 per cent in consumer electronics, 24 per cent in 
power sport vehicles, 16 per cent in department 
stores, and 7 per cent of loans in furniture stores. 
The private label financing products are generated 
through merchant retail locations, merchant 
catalogue and telephone sales, and direct mail and 
internet applications. 

Motor vehicle finance balances in the US 
declined by 47 per cent to US$5.8 billion, reflecting 
the 2008 decision to run off the portfolio in HSBC 
Finance. As noted above, in November 2009, HSBC 
agreed to sell the vehicle finance loan servicing 
operation and US$1.0 billion of associated loans.  

 
 
 
 
 
 
 
Total personal lending 
(Unaudited) 

At 31 December 2009 
Residential mortgages2  .......................................  

Other personal lending2  ......................................  
– motor vehicle finance ..................................  
– credit cards  ..................................................  
– second lien mortgages  .................................  
– other .............................................................  

UK 
US$m 

100,667 

29,018 
–
12,427
1,068
15,523

Rest of 
Europe 
US$m 

9,205 

23,672 
65
1,820
2
21,785

Rest of 
North 

US9
US$m 

  America   

US$m 

Other 
regions10   
US$m 

Total 
US$m 

65,784 

69,275 
5,771
39,374
11,786
12,344

20,807 

64,206 

260,669 

8,068 
99 
1,118 
695 
6,156 

43,504 
6,378 
13,319 
472 
23,335 

173,537 
12,313
68,058
14,023
79,143

Total personal lending2  .......................................  

129,685 

32,877 

135,059 

28,875 

107,710 

434,206 

Impairment allowances 

Residential mortgages2 ...................................  

Other personal lending2 ..................................  
– motor vehicle finance ..............................  
– credit cards  ..............................................  
– second lien mortgages .............................  
– other .........................................................  

Total impairment allowances on personal  

lending2 ...........................................................  

(151)

(1,443)
–
(524)
(79)
(840)

(41)

(552)
(7)
(233)
–
(312)

(4,416)

(7,691)
(211)
(3,895)
(1,608)
(1,977)

(7) 

(206) 
(1) 
(42) 
(56) 
(107) 

(233) 

(4,848)

(2,349) 
(351) 
(854) 
– 
(1,144) 

(12,241)
(570)
(5,548)
(1,743)
(4,380)

(1,594)

(593)

(12,107)

(213) 

(2,582) 

(17,089)

– as a percentage of total personal lending  ....    

1.2%  

1.8%  

9.0%  

0.7%    

2.4%    

3.9%

At 31 December 2008 
Residential mortgages  ........................................  

Other personal lending  .......................................  
– motor vehicle finance ..................................  
– credit cards  ..................................................  
– second lien mortgages  .................................  
– other .............................................................  

78,346 

29,274 
–
11,215
1,160
16,899

8,921 

24,991 
99
1,695
2
23,195

80,946 

89,562 
10,864
46,972
14,614
17,112

17,437 

57,687 

243,337 

7,589 
137 
1,469 
803 
5,180 

45,474 
6,201 
13,426 
503 
25,344 

196,890 
17,301
74,777
17,082
87,730

Total personal lending  ........................................  

107,620 

33,912 

170,508 

25,026 

103,161 

440,227 

Impairment allowances 

Residential mortgages  ....................................  

Other personal lending  ...................................  
– motor vehicle finance ..............................  
– credit cards  ..............................................  
– second lien mortgages .............................  
– other .........................................................  

Total impairment allowances on personal  

(10)

(1,197)
–
(385)
(50)
(762)

(22)

(441)
(5)
(165)
–
(271)

(5,109)

(9,911)
(426)
(4,255)
(2,397)
(2,833)

(4) 

(192) 
(1) 
(51) 
(41) 
(99) 

(174) 

(5,319)

(1,909) 
(175) 
(805) 
– 
(929) 

(13,650)
(607)
(5,661)
(2,488)
(4,894)

lending  ............................................................  

(1,207)

(463)

(15,020)

(196) 

(2,083) 

(18,969)

– as a percentage of total personal lending  ....    

1.1%  

1.4%  

8.8%  

0.8%    

2.0%    

4.3%

For footnotes, see page 291. 

Total personal lending in the UK increased by 
8 per cent to US$130 billion, driven by growth in 
residential mortgage lending at HSBC Bank and 
First Direct as HSBC grew market share in UK 
mortgage lending (discussed in greater detail below). 
Other personal lending in the UK declined by 11 per 
cent to US$29 billion, primarily due to reduced 
customer demand for credit. 

In Latin America, gross loans and advances 
to personal customers declined by 9 per cent to 
US$21 billion. Residential mortgage lending 

increased by 6 per cent, while other personal lending 
fell by 13 per cent. The reduction in other personal 
lending was largely in Mexico, where balances 
decreased by 30 per cent to US$2.7 billion following 
management action to mitigate risk and restrict 
originations in the credit cards portfolio to address 
the adverse credit experience which developed in 
2008. Similarly, in Brazil, personal lending declined 
by 6 per cent to US$11 billion at 31 December 2009 
as steps were taken to improve credit quality by 
tightening underwriting criteria. 

217 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Areas of special interest > Personal lending > Mortgage lending  

For an analysis of loan impairment allowances 

Including the US$2.3 billion decline in balances 

and impaired loans, see page 230. 

Mortgage lending 

The Group offers a wide range of mortgage products 
designed to meet customer needs, including capital 
repayment mortgages subject to fixed or variable 
interest rates and products designed to meet demand 
for housing loans with more flexible payment 
structures. HSBC underwrites both first lien 
residential mortgages and loans secured on second 
lien mortgages. 

Interest-only mortgages are those for which 
customers make regular payments of interest during 
the life of the loan and repay the principal from the 
sale of their home or alternative sources of funds. 
Introductory interest-only mortgages are typically 
where the interest-only element is for a fixed term at 
the start of the loan, after which principal 
repayments commence. 

Affordability mortgages include all products 
where the customers’ monthly payments are set at 
a low initial rate, either variable or fixed, before 
resetting to a higher rate once the introductory period 
is over. These include adjustable-rate mortgages 
(‘ARM’s) and loans on which the interest rate is 
periodically changed based on a reference price.  

Offset mortgages are products linked to a 
current or savings account, where interest earned is 
used to repay mortgage debt.  

US mortgage lending 

US mortgage lending, comprising residential 
mortgage and second lien lending, made up 18 per 
cent of the Group’s gross loans and advances to 
personal customers at 31 December 2009. 

Balances declined by 19 per cent compared with 

2008 to US$78 billion, including a reduction of 
US$2.3 billion attributed to the revision of the write-
off period referred to above. The decrease was 
driven by the continued run-off of the Mortgage 
Services portfolio and actions taken since mid-2007 
to reduce risk and discontinue, from the first quarter 
of 2009, new originations in the Consumer Lending 
business. In addition, HSBC Bank USA sold 
US$4.5 billion of prime mortgage loans in 2009 
on top of normal sale activity. The overall rate of 
decline in real-estate secured balances continued to 
slow due to a reduction in loan prepayments, as the 
continuing weakness in the US economy limited 
the number of refinancing options available to 
customers. 

218 

due to the acceleration of write-offs, mortgage 
lending in HSBC Finance fell from US$74 billion at 
31 December 2008 to US$61 billion at 31 December 
2009 as set out in the table on page 221. Balances 
outstanding in the Consumer Lending business 
were US$40 billion at 31 December 2009, of which 
approximately 95 per cent were fixed rate loans and 
88 per cent were first lien. The Mortgage Services 
business had US$22 billion in outstanding balances 
at 31 December 2009, of which approximately 
62 per cent were fixed rate loans and 86 per cent 
were first lien. 

Mortgage lending in the US fell by 19 per 
cent to US$78 billion and rose in the UK by 
15 per cent to US$102 billion. 

As a consequence of the turmoil in mortgage 
lending markets in the US, there was a significant 
amount of federal and state legislative and regulatory 
focus on this activity in 2009. Increased regulatory 
oversight over residential mortgage lenders occurred 
at both state and federal level. Several regulators, 
legislators and other governmental bodies promoted 
particular views of appropriate or ‘model’ loan 
modification programmes, loan products, and 
foreclosure and loss-mitigation practices. HSBC 
Finance has developed a modification programme 
that employs procedures which are believed to be 
responsive to customers’ needs, and continues to 
enhance and refine these practices as other 
programmes are announced and the results of 
customer assistance efforts are evaluated. It 
continues to be active in various initiatives to help 
people keep their homes, and participates in local 
events sponsored by industry participants, regulators 
and consumer advocates. 

The mortgage portfolios in both Consumer 
Lending and Mortgage Services are now expected to 
remain on the balance sheet for a longer period than 
was assumed when they were originated. Reduced 
mortgage prepayment rates and higher levels of loan 
modifications have had the effect of extending the 
projected average life of these loan portfolios. As a 
result, both net interest income and asset valuations 
have increasingly become exposed to rising interest 
rates as the average life of funding has declined 
while the average life of mortgage asset portfolios 
has grown.  

In HSBC Bank USA, mortgage lending declined 

from US$22 billion at 31 December 2008 to 
US$16 billion at 31 December 2009 following 
initiatives taken to reduce risk. This included the 
ongoing sale of the majority of new residential loan 
originations to government-sponsored enterprises 

 
 
 
 
 
and private investors and, in 2009, additional sales 
of US$4.5 billion of prime adjustable and fixed rate 
residential mortgage loans. At the end of 2009, 
approximately 32 per cent of the HSBC Bank USA 
mortgage portfolio were fixed rate loans and 75 per 
cent were first lien. 

Further discussion of credit trends in the US 
mortgage lending portfolio and the steps taken to 
mitigate risk is provided in ‘US personal lending – 
credit quality’ on page 221. 

UK mortgage lending 

Total mortgage lending in the UK increased by 
15 per cent on a constant currency basis to 
US$102 billion at 31 December 2009, with HSBC 
increasing its market share of UK mortgage lending 
through the success of the RateMatcher promotion 
and other campaigns within the UK secured lending 
growth strategy.  

HSBC was able both to grow market share and 

maintain high credit quality despite adverse UK 
market conditions because of the consistent 
application of conservative underwriting standards 
and constraints on some competitors in growing 
their lending exposure. Almost all new business 
originations are made through HSBC’s own 
salesforce and mainly to existing customers holding 
a current or savings account relationship with the 
Group. HSBC does not accept self-certification of 
income and restricts lending to purchase residential 
property for rental. 

UK mortgage impairments and delinquency 

balances deteriorated slightly but remained at 

relatively low levels despite higher unemployment. 
House prices recovered, and the portfolio remained 
well secured, reflecting the continuing benefit from 
management decisions taken in 2007 and 2008 to 
reduce market share when property prices were 
rising to unsustainably high levels. In the HSBC 
Bank Mortgage Portfolio, excluding First Direct, the 
percentage of loans that were 30 days or more 
delinquent declined from 1.8 per cent at 
31 December 2008 to 1.6 per cent in 2009. The 
average loan-to-value ratio for new business in this 
portfolio in 2009 was 54.6 per cent, a decrease 
of 4.2 percentage points on the previous year. 

Interest-only mortgage balances increased by 
21 per cent to US$45 billion compared with 2008, 
driven by an increase in balances at First Direct 
following marketing initiatives, and competitive 
pricing. The majority of these mortgages were offset 
mortgages linked to a current account for which 
delinquency rates remained at very low levels. 

Second lien balances, which were all held 
by HFC Bank Ltd (‘HFC’) in the UK, declined by 
17 per cent to US$1.1 billion at 31 December 2009 
as the portfolio was placed in run-off during the 
year. Within this portfolio, two months or more 
delinquency rates increased from 6 per cent at 
31 December 2008 to 6.6 per cent at 31 December 
2009, despite a decline in delinquencies in dollar 
terms as balances declined at a faster pace.  

The following table shows the levels of 

mortgage lending products in the various portfolios 
in the US, the UK and the rest of the HSBC Group. 

219 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Areas of special interest > Personal lending > Mortgage lending // US personal lending – credit quality 

Mortgage lending products 
(Unaudited) 

At 31 December 2009 
Residential mortgages11 ............................................... 
Second lien mortgages11  .............................................. 

UK 
US$m 

100,667 
1,068 

Total mortgage lending11  ............................................. 

101,735 

Rest of 
Europe 
US$m 

9,205 
2 

9,207 

Rest of 
North 
  America 
US$m 

Other 
regions10    
US$m 

Total 
US$m 

20,807  
695  

64,206  
472  

260,669 
14,023 

US9
US$m 

65,784 
11,786 

77,570 

21,502  

64,678  

274,692 

Second lien as a percentage of total mortgage lending     

1.0% 

– 

15.2% 

3.2%     

0.7%     

5.1% 

Impairment allowances 

Residential mortgages11 ........................................... 
Second lien mortgages11 .......................................... 

Total impairment allowances on mortgage lending   

Interest-only (including endowment) mortgages  ........ 
Affordability mortgages, including ARMs  ................. 
Other  ............................................................................ 

(151)
(79)

(230)

45,471 
2,681 
144 

Total interest-only and affordability mortgages .......... 

48,296 

(41)
– 

(41)

– 
1,084 
– 

1,084 

(4,416)
(1,608)

(6,024)

– 
21,024 
– 

21,024 

– as a percentage of total mortgage lending  ........... 

47.5%

11.8%

27.1%

Negative equity mortgages12  ....................................... 
Other loan-to-value ratios greater than 90 per cent13  .. 

6,412 
10,522 

Total negative equity and other mortgages  ................. 

16,934 

– as a percentage of total mortgage lending  ...........   

16.6% 

– 
– 

– 

– 

20,229 
13,695 

33,924 

43.7% 

(7) 
(56) 

(63) 

1,154  
232  
– 

1,386  

6.4%

163  
1,887  

2,050  

(233) 
– 

(233) 

1,127  
5,921  
147  

(4,848)
(1,743)

(6,591)

47,752 
30,942 
291 

7,195  

78,985 

11.1%

488  
1,451  

28.8%

27,292 
27,555 

1,939  

54,847 

9.5%     

3.0%     

20.0% 

At 31 December 2008 
Residential mortgages  ................................................. 
Second lien mortgages ................................................. 

78,346 
1,160 

Total mortgage lending ................................................ 

79,506 

8,921 
2 

8,923 

80,946 
14,614 

17,437  
803  

57,687  
503  

243,337 
17,082 

95,560 

18,240  

58,190  

260,419 

Second lien as a percentage of total mortgage lending     

1.5% 

– 

15.3% 

4.4%     

0.9%     

6.6% 

Impairment allowances 

Residential mortgages  ............................................. 
Second lien mortgages  ............................................ 

Total impairment allowances on mortgage lending   

(10)
(50)

(60)

Interest-only (including endowment) mortgages  ........ 
Affordability mortgages, including ARMs  ................. 
Other  ............................................................................  

33,782 
4,740 
153 

(22)
– 

(22)

553 
824 
– 

(5,109)
(2,397)

(7,506)

– 
28,571 
– 

Total interest-only and affordability mortgages .......... 

38,675 

1,377 

28,571 

(4) 
(41) 

(45) 

1,427  
311  
– 

1,738  

(174) 
– 

(174) 

993  
4,166  
82  

(5,319)
(2,488)

(7,807)

36,755 
38,612 
235 

5,241  

75,602 

– as a percentage of total mortgage lending  ...........   

48.6% 

15.4% 

29.9% 

9.5%     

9.0%     

29.0% 

Negative equity mortgages12  ....................................... 
Other loan-to-value ratios greater than 90 per cent13  .. 

3,268 
8,978 

Total negative equity and other mortgages  ................. 

12,246 

– 
107 

107 

21,904 
19,009 

40,913 

86  
1,737  

1,823  

1,635  
2,122  

26,893 
31,953 

3,757  

58,846 

– as a percentage of total mortgage lending  ...........   

15.4% 

1.2% 

42.8% 

10.0%     

6.5%     

22.6% 

For footnotes, see page 291. 

HSBC Finance held approximately 

US$61 billion of residential mortgage and second 
lien loans and advances to personal customers 
secured on real estate at 31 December 2009, 14 per 

cent of the Group’s gross loans and advances to 
personal customers. A breakdown of these balances 
by portfolio was as follows: 

220 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
HSBC Finance US mortgage lending14 
(Unaudited) 

At 31 December 2009 
Other 
  mortgage 
lending 
US$m 

 Consumer
  Lending 
US$m 

37,639 
1,867 
1,867
–

98 
6 
–
6

  Mortgage 
  Services   

US$m 

13,596 
8,168 
7,070 
1,098 

At 31 December 2008 

  Mortgage 
Services 
US$m 

16,288 
11,339 
9,530
1,809

Total 
US$m 

51,333 
10,041 
8,937
1,104

  Consumer 
  Lending   

US$m 

43,873 
2,324 
2,324 
– 

Other 
  mortgage 
lending 
US$m 

91 
35 
33 
2 

Total 
US$m 

60,252 
13,698 
11,887
1,811

21,764 

39,506 

104 

61,374 

27,627 

46,197 

126 

73,950 

Fixed-rate15  ...................... 
Other15 .............................. 
Adjustable-rate  ............ 
Interest-only  ................ 

First lien15  ........................ 
Second lien15  .................... 

18,710 
3,054 

34,913 
4,593 

77 
27 

53,700 
7,674 

23,188 
4,439 

40,334 
5,863 

93 
33 

63,615 
10,335 

Stated income16  ................ 

Impairment allowances .... 
– as a percentage of total 

21,764 

39,506 

104 

61,374 

27,627 

46,197 

126 

73,950 

3,905 

2,419 

– 

3,167 

– 

1 

3,905 

5,587 

5,667 

3,819 

– 

3,403 

– 

1 

5,667 

7,223 

mortgage lending .........  

11.1% 

8.0% 

1.0%  

9.1% 

13.8% 

7.4% 

0.8%  

9.8% 

For footnotes, see page 291. 

US personal lending – credit quality 
(Unaudited) 

During 2009, challenging economic conditions in the 
US continued, marked by further declines in the 
housing market, rising unemployment, tight credit 
conditions and reduced economic growth. Although 
the economic recession continued to deepen into 
the first half of 2009, signs of stabilisation and 
improvement began to appear in the second half 
of the year. While the ongoing financial market 
disruption continued to affect credit and liquidity 
throughout the year, an improvement in conditions 
which began in the second quarter and continued 
through the rest of the year, strengthened liquidity 
and narrowed credit spreads. The recovery in market 
confidence stemmed largely from various 
government actions taken to restore faith in the 
capital markets and stimulate consumer spending, 
and success in these initiatives is bolstering 

HSBC Finance: geographical concentration of US lending14,17 
(Unaudited) 

consumer and business sentiment. The pace of job 
losses eased in the second half of 2009, and this 
helped the housing market, though the first-time 
homebuyer tax credit and the low interest rates were 
the main forces driving up home sales and shrinking 
inventories of unsold properties. This resulted in 
some house price stabilisation in the latter half of 
2009, particularly in the middle and lower price 
sector. 

US unemployment rates, which have been a 
major factor in the deterioration of credit quality in 
the country, were 10 per cent in December 2009, an 
increase of 260 basis points since December 2008. 
Unemployment rates in 16 states were greater than 
the US national average and unemployment rates in 
10 states were at or above 11 per cent, including 
California and Florida, with more than 5 per cent of 
HSBC Finance’s total loan balances. 

Mortgage lending  
as a percentage of: 

Other personal lending  
as a percentage of: 

total
lending
% 

total
mortgage
lending 
% 

total 
lending 
% 

total other 
personal 
lending 
% 

percentage
of total
lending 
% 

California  ...............................................................................  
New York ...............................................................................  
Florida ....................................................................................  
Texas ......................................................................................  
Pennsylvania ..........................................................................  
Ohio  .......................................................................................  

6 
3 
3 
2 
3 
3 

11 
7 
7 
4 
6 
5 

5 
3 
3 
4 
2 
2 

11 
7 
6 
8 
5 
5 

11 
7 
6 
6 
5 
5 

For footnotes, see page 291. 

221 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Areas of special interest > US personal lending – credit quality 

Mortgage lending 

In line with its exit strategy for non-prime real estate 
secured mortgage lending, HSBC continued to 
reduce mortgage lending exposure in the US and 
balances declined from US$96 billion to 
US$78 billion as the portfolios ran off.  

Although delinquency increased during 2009, 
credit quality deteriorated at a slower rate than in 
previous years as the effect of higher unemployment 
was not as severe as expected due to actions 
previously taken by HSBC to reduce risk in the 
loan portfolio.  

Following the revision of the write-off period 

described on page 205, two months and over 
delinquent balances in the real estate secured 
portfolios of HSBC Finance decreased in dollar 
terms but, excluding the effects of the change, they 
rose. Delinquent balances also increased in HSBC 
Bank USA. Increased delinquency reflected portfolio 
seasoning in an environment of continuing weakness 
in the housing market and diminished availability of 
refinancing opportunities. In addition, delays to 
foreclosure caused by changes in some state 
government practices and backlogs in court 
proceedings resulted in balances that would 
otherwise have proceeded to foreclosure remaining 
reported as contractually delinquent. 

Excluding the effects of revising the write-off 

period:  

• 

• 

delinquency in the Consumer Lending business 
increased, primarily in the 2006, 2007 and 2008 
vintages of the first lien real estate secured 
portfolio. Two months or more delinquent 
balances rose from US$5.6 billion in 2008 to 
US$7.4 billion at 31 December 2009, and two 
months or more delinquency rates grew from 
12.1 per cent to 18.2 per cent; 

two months or more delinquent balances in the 
Mortgage Services portfolio declined from 
US$4.7 billion in 2008 to US$4.5 billion at 
31 December 2009 as the portfolio continued to 
season, and two months or more delinquency 
rates increased from 17 per cent in 2008 to 
19.6 per cent at 31 December 2009 as balances 
declined at a faster pace than delinquencies. 

At HSBC Bank USA, the level of dollar 
delinquency increased within the first lien prime 
residential mortgage and Home Equity mortgage 
loan portfolios, reflecting the weakened US 
economy, high unemployment and continued 
deterioration of the US housing market. Delinquency 
rates also rose, in part due to lower balances as 
mortgage portfolios were sold to third parties. In 

222 

2009, HSBC Bank USA sold US$4.5 billion of 
mortgage portfolios to third parties and it continued 
to sell the majority of new mortgage loan 
originations to government-sponsored enterprises 
and private investors. Two months or more 
delinquencies increased from 3.4 per cent to 7.5 per 
cent at 31 December 2009, as delinquency balances 
increased from US$0.7 billion to US$1.2 billion, 
while balances declined. 

In HSBC Finance, loss rates on the sale of 
foreclosed properties were broadly stable throughout 
2009 but were higher than those incurred in 2008 
as house prices continued to fall. The number of 
properties foreclosed decreased, in part due to delays 
in foreclosure proceedings and the lengthening by 
certain states of the foreclosure process. HSBC 
continued to assist customers in restructuring their 
debts to avoid foreclosure, including by modifying 
their loans when it was decided that they could be 
serviced on revised terms. For further details, see 
‘HSBC Finance loan modifications and re-ageing’ 
on page 224. 

Second lien mortgage loans have a risk profile 

characterised by higher loan-to-value ratios because, 
in the majority of cases, the loans were taken out to 
complete the refinancing or purchase of properties. 
HSBC Finance has typically experienced loss on 
default for second lien loans approaching 100 per 
cent of the amount owing, as any equity in the 
property is initially applied to the first lien loan. 
Excluding the effects of the change to the write-off 
period, in the HSBC Finance Mortgage Services 
second lien portfolio, two months or more 
delinquency rates decreased to 17.3 per cent at 
31 December 2009 as the portfolio continued to run 
off. In the Consumer Lending second lien portfolio, 
two months or more delinquency rates increased to 
18.6 per cent at 31 December 2009. In HSBC Bank 
USA, second lien two months or more delinquency 
rates increased from 3.5 per cent at 31 December 
2008 to 4 per cent at 31 December 2009. 

Stated-income mortgage balances in HSBC 

Finance declined from US$5.7 billion to 
US$3.9 billion as the portfolio continued to run off. 
The decline included US$0.2 million as a result of 
the revised write-off period referred to on page 205. 
These mortgages were underwritten on the basis of 
borrowers’ representations of annual income and 
were not verified by supporting documents and, as a 
result, represent a higher than average level of risk. 
Two months or more delinquency rates decreased to 
22.7 per cent at 31 December 2009. In HSBC Bank 
USA, stated-income balances decreased from 
US$2.2 billion to US$2.1 billion and delinquency 

 
 
 
 
 
rates increased from 8.7 per cent at 31 December 
2008 to 11.1 per cent at 31 December 2009. 

Affordability mortgages are those in which the 
customer’s monthly payments are set at a low initial 
rate, either fixed or variable, before resetting to a 
higher rate once the initial introductory period is 
over. At 31 December 2009, HSBC Finance had 
US$10 billion of affordability mortgages, compared 
with US$14 billion at 31 December 2008, as the 
portfolio continued to run off. Excluding the effects 
of revising the write-off period, in dollar terms, 
delinquencies in this portfolio declined during 2009 
but, as balances declined at a faster rate, delinquency 
rates increased. At HSBC Bank USA, affordability 
mortgage balances of US$11 billion at 31 December 
2009 compared with US$15 billion at 31 December 
2008. 

Credit cards 

In the US credit card portfolio, two months or 
more delinquent balances declined from 
US$2.0 billion to US$1.8 billion, while in 
percentage terms they rose from 6.8 per cent at 
31 December 2008 to 7.4 per cent at 31 December 
2009 as loan balances declined at a faster pace than 
delinquencies. In the private label cards portfolio, 
two months and over delinquent balances declined 
from US$0.7 billion to US$0.6 billion while 
contractual delinquency increased from 4 per cent 
at 31 December 2008 to 4.1 per cent at 31 December 

2009. The decline of balances in both portfolios was 
a result of actions taken to tighten underwriting 
criteria in order to reduce the risk profile of the 
portfolio, lower customer spending and, in the 
private label business, terminate certain unprofitable 
partner relationships. The decrease in delinquency 
balances in both portfolios also reflected higher 
levels of personal bankruptcy filings. 

Motor vehicle finance 

In the vehicle finance portfolio, two months or 
more delinquencies declined from 5.0 per cent at 
31 December 2008 to 4.6 per cent at 31 December 
2009, despite the reduction in loan balances, as 
delinquencies fell at a faster pace. 

Other personal lending 

In dollar terms, delinquencies in the Consumer 
Lending unsecured portfolio remained lower, despite 
the weakened economic conditions, due to a higher 
number of personal bankruptcy filings which 
resulted in accounts moving to write-off more 
quickly, portfolio seasoning as the portfolio ran 
off, and the actions taken previously to tighten 
underwriting criteria in order to reduce the risk 
profile of the portfolio. 

US personal lending – loan delinquency 

The table below sets out the trends in two months 
and over contractual delinquencies in the US: 

Two months and over contractual delinquency 
(Unaudited) 

Quarter ended 

As 
 reported 
  31 Dec 
2009 
US$m 

Ex. period 
change 
31 Dec 
2009 
US$m 

  30 Sep 
2009 
US$m 

  30 Jun 
2009 
US$m 

  31 Mar 
2009 
US$m 

  31 Dec 
2008 
US$m 

  30 Sep 
2008 
US$m 

30 Jun  
2008 
US$m 

  31 Mar 
2008 
US$m 

9,551 

11,519 

10,834 

10,070 

9,892 

9,236 

7,061 

5,984 

5,757 

1,194 
267 
1,798 
622 

1,628 
267 
1,798 
622 

1,631 
295 
1,834 
639 

1,676 
310 
1,864 
636 

1,772 
269 
1,992 
659 

1,790 
541 
2,029 
679 

1,616 
512 
1,871 
606 

1,585 
445 
1,700 
590 

1,638 
370 
1,782 
591 

In Personal Financial 
Services in the US 
Residential mortgages  
Second lien mortgage 
lending  ................... 
Vehicle finance  .......... 
Credit card  ................. 
Private label  ............... 
Personal non-credit  

card  ........................ 

1,548 

2,619 

2,680 

2,709 

2,855 

3,020 

2,763 

2,606 

2,650 

Total  ........................... 

14,980 

18,453 

17,913 

17,265 

17,439 

17,295 

14,429 

12,910 

12,788 

%18    

%18   

%18  

%18  

%18  

%18  

%18    

%18    

%18

14.54 

17.03     

15.39 

13.89 

12.82 

11.42 

8.23     

6.65     

5.96 

Residential mortgages    
Second lien mortgage 

lending  ...................   
Vehicle finance  ..........   
Credit card  .................   
Private label  ...............   
Personal non-credit  

10.14 
4.63 
7.38 
4.12 

13.35     
4.63     
7.38     
4.12     

12.71 
4.61 
7.28 
4.38 

card  ........................   

12.55 

19.77     

18.73 

Total  ...........................   

11.09 

13.34     

12.47 

12.35 
3.97 
7.25 
4.08 

18.02 

11.49 

12.59 
2.79 
7.14 
4.28 

18.30 

10.92 

12.26 
4.98 
6.76 
3.99 

17.83 

10.16 

10.59     
4.27     
6.18     
3.72     

9.83     
3.48     
5.57     
3.65     

9.76 
2.83 
5.81 
3.66 

15.41     

14.00     

13.71 

8.13     

7.01     

6.64 

223 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Areas of special interest > Renegotiated loans // Credit quality 

Quarter ended 

As 
 reported 
  31 Dec 
2009 
US$m 

Ex. period 
change 
31 Dec 
2009 
US$m 

  30 Sep 
2009 
US$m 

  30 Jun 
2009 
US$m 

  31 Mar 
2009 
US$m 

  31 Dec 
2008 
US$m 

  30 Sep 
2008 
US$m 

30 Jun  
2008 
US$m 

  31 Mar 
2008 
US$m 

In Mortgage Services and 
Consumer Lending 
Mortgage Services:  .... 
– first lien ............... 
– second lien .......... 

Consumer Lending:  ... 
– first lien ............... 
– second lien .......... 

3,477 
3,093 
384 

6,022 
5,380 
642 

4,456 
3,900 
556 

7,445 
6,541 
904 

4,250 
3,688 
562 

7,131 
6,241 
890 

4,257 
3,642 
615 

6,514 
5,640 
874 

4,535 
3,824 
711 

6,203 
5,322 
881 

4,699 
3,912 
787 

5,577 
4,724 
853 

4,227 
3,420 
807 

3,866 
3,176 
690 

4,260 
3,363 
897 

2,777 
2,194 
583 

4,484 
3,456 
1,028 

2,484 
1,954 
530 

%18    

%18   

%18  

%18  

%18  

%18  

%18    

%18    

%18

Mortgage Services: 

– first lien ...............   
– second lien ..........   
– total  .....................   

16.53 
12.57 
15.98 

20.00     
17.25     
19.61     

18.09 
16.36 
17.84 

Consumer Lending: 

– first lien ...............   
– second lien ..........   
– total  .....................   

15.41 
13.98 
15.24 

18.15     
18.64     
18.21     

16.75 
17.49 
16.84 

17.13 
16.35 
17.01 

14.72 
16.17 
14.90 

17.24 
17.44 
17.27 

13.52 
15.43 
13.76 

16.87 
17.72 
17.01 

11.71 
14.54 
12.07 

14.16     
16.62     
14.57     

12.91     
16.63     
13.55     

12.41 
16.99 
13.22 

7.72     
11.27     
8.18     

5.15     
9.04     
5.66     

4.52 
7.96 
4.98 

For footnote, see page 291. 

Renegotiated loans  
(Audited) 

Restructuring activity is designed to manage 
customer relationships, maximise collection 
opportunities and, wherever possible, avoid 
foreclosure or repossession. Such activities include 
re-ageing, extended payment arrangements, approved 
external debt management plans, deferred 
foreclosure, modification, loan rewrites and/or 
deferral of payments in the event of a change in 
circumstances. Restructuring is most commonly 
applied to real estate loans within consumer finance 
portfolios. Following restructuring, an overdue 
consumer account is normally reset from delinquent 
to current status. Restructuring policies and practices 
are based on indicators or criteria which, in the 
judgement of local management, indicate that 
repayment is likely to continue. These policies are 
kept under continual review and their application 
varies according to the nature of the market, the 
product, and the availability of empirical data. 
Criteria vary between products, but typically include 
receipt of two or more qualifying payments within a 
certain period (or, in the case of HSBC Finance, one 
or more), a minimum lapse of time from origination 
before restructuring may occur, and restrictions on 
the number and/or frequency of successive 
restructurings. Renegotiated loans are segregated 
from other parts of the loan portfolio for collective 
impairment assessment, to reflect their risk profile. 
When empirical evidence indicates an increased 
propensity to default on restructured accounts, the use 
of roll rate methodology ensures this factor is taken 
into account when calculating impairment 

224 

allowances. Interest is recorded on renegotiated loans 
taking into account the new contractual terms 
following renegotiation. 

Renegotiated loans that would otherwise have 

been past due or impaired totalled US$39 billion 
at 31 December 2009 (2008: US$35 billion). The 
largest concentration was in the US and amounted 
to US$33 billion (2008: US$31 billion) or 86 per 
cent (2008: 89 per cent) of the Group’s total 
renegotiated loans. The increase was attributable 
to the deterioration in credit quality highlighted 
above. 

HSBC Finance loan modifications and re-ageing 
(Unaudited) 

HSBC Finance continued to offer a variety of 
account management policies and practices. 
Modification occurs when the terms of a loan are 
modified, either temporarily or permanently, 
including changes to the rate and/or the payment. 
Modification may also lead to a re-ageing of the 
account. In 2009, HSBC Finance modified over 
104,000 loans in Consumer Lending and Mortgage 
Services through the Foreclosure Avoidance and 
Account Modification programmes, with an 
aggregate balance of US$14.6 billion. 

The total outstanding balances of real estate 
secured accounts which have been either re-aged or 
modified was US$30.2 billion, compared with 
US$26.2 billion at the end of 2008. Two months and 
over contractual delinquencies on re-aged or 
modified loans was 26 per cent, broadly consistent 
with the end of 2008. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
   
   
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
   
   
 
 
 
 
   
   
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
HSBC Finance also supports a variety of 
initiatives to help preserve home ownership and 

avoid foreclosure. A quarterly breakdown of 
foreclosure data is provided below: 

HSBC Finance foreclosed properties in the US 
(Unaudited) 

Number of foreclosed properties at end of period  ................  
Number of properties added to foreclosed inventory  

in the year/quarter ..............................................................  
Average loss on sale of foreclosed properties (US$000)19 ....  
Average total loss on foreclosed properties20 ........................  
Average time to sell foreclosed properties (days) .................  

For footnotes, see page 291. 

Credit quality of financial instruments  
(Audited) 

The five credit quality classifications set out and 
defined below describe the credit quality of HSBC’s 
lending, debt securities portfolios and derivatives. 
Since 2008, the medium classification has been 
subdivided into ‘medium-good’ and ‘medium-
satisfactory’ to provide further granularity. These 
five classifications each encompass a range of more 

2009 

6,188 

14,845 
12 
51% 
193 

2008 

9,589 

20,051 
14 
42% 
177 

31 Dec 
2009 

Quarter ended 
30 Sep 

2009   

30 Jun  
2009   

31 Mar
2009 

6,188 

6,428     

7,286     

8,866 

3,496 
5 
50% 
172 

3,546     
8     
52%     
184     

3,550     
13     
53%     
194     

4,253 
18 
52% 
201 

granular, internal credit rating grades assigned to 
wholesale and retail lending business, as well as the 
external ratings attributed by external agencies to 
debt securities. 

There is no direct correlation between the 
internal and external ratings at granular level, except 
to the extent each falls within a single quality 
classification. 

Credit quality of HSBC’s debt securities and other bills 

External 
credit rating 

Quality classification 
A– and above 
Strong ........................................................................................................................................................................  
Medium-good  ...........................................................................................................................................................  
BBB+ to BBB– 
Medium-satisfactory .................................................................................................................................................   BB+ to B+ and unrated 
B and below 
Sub-standard  .............................................................................................................................................................  
Impaired 
Impaired ....................................................................................................................................................................  

Credit quality of HSBC’s wholesale lending and derivatives 

Internal 
credit rating 

Probability of 
default % 

Quality classification 
Strong ...........................................................................................................................................  
Medium-good  ..............................................................................................................................  
Medium-satisfactory ....................................................................................................................  
Sub-standard  ................................................................................................................................  
Impaired .......................................................................................................................................  

CRR1 to CRR2   
CRR3   
CRR4 to CRR5   
CRR6 to CRR8   
CRR9 to CRR10   

0 – 0.169 
0.170 – 0.740 
0.741 – 4.914 
4.915 – 99.999 
100 

Credit quality of HSBC’s retail lending 

Quality classification 
Strong ...........................................................................................................................................  
Medium-good ...............................................................................................................................  
Medium-satisfactory.....................................................................................................................  
Sub-standard .................................................................................................................................  
Impaired .......................................................................................................................................  

For footnotes, see page 291.  

Internal 
credit rating21  

Expected 
loss % 

EL1 to EL2 
EL3  
EL4 to EL5   
EL6 to EL8 
EL9 to EL10 

0 – 0.999 
1.000 – 4.999 
5.000– 19.999 
20.000 – 99.999 
  100+ or defaulted22

225 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Credit quality > Risk ratings / Financial instruments by credit quality 

Quality classification definitions 

Risk rating scales 

• 

• 

• 

• 

• 

‘Strong’: exposures demonstrate a strong 
capacity to meet financial commitments, with 
negligible or low probability of default and/or 
low levels of expected loss. Retail accounts 
operate within product parameters and only 
exceptionally show any period of delinquency. 

‘Medium-good’: exposures require closer 
monitoring and demonstrate a good capacity to 
meet financial commitments, with low default 
risk. Retail accounts typically show only short 
periods of delinquency, with any losses 
expected to be minimal following the adoption 
of recovery processes. 

‘Medium-satisfactory’: exposures require closer 
monitoring and demonstrate an average to fair 
capacity to meet financial commitments, with 
moderate default risk. Retail accounts typically 
show only short periods of delinquency, with 
any losses expected to be minor following the 
adoption of recovery processes. 

‘Sub-standard’: exposures require varying 
degrees of special attention and default risk is of 
greater concern. Retail portfolio segments show 
longer delinquency periods of generally up to 
90 days past due and/or expected losses are 
higher due to a reduced ability to mitigate these 
through security realisation or other recovery 
processes. 

‘Impaired’: exposures have been assessed, 
individually or collectively, as impaired. 

The Customer Risk Rating (‘CRR’) 10-grade scale 
above summarises a more granular underlying 
22-grade scale of obligor probability of default 
(‘PD’). All distinct HSBC customers are rated using 
one of these two PD scales, depending on the degree 
of sophistication of the Basel II approach adopted for 
the exposure. 

The Expected Loss (‘EL’) 10-grade scale for 

retail business summarises a more granular 
underlying EL scale for these customer segments; 
this combines obligor and facility/product risk 
factors in a composite measure.  

For debt securities and certain other financial 
instruments, external ratings have been aligned to the 
five quality classifications. The ratings of Standard 
and Poor’s are cited, with those of other agencies 
being treated equivalently. Debt securities with 
short-term issue ratings are reported against the 
long-term rating of the issuer of those securities. If 
major rating agencies have different ratings for the 
same debt securities, a prudent rating selection is 
made in line with regulatory requirements.  

Additional credit quality information in respect 

of HSBC’s consolidated holdings of ABSs and 
assets held in consolidated SIVs and conduits is 
provided on pages 160 to 161 and 182 to 183, 
respectively. 

For the purpose of the following disclosure, 
retail loans which are past due up to 89 days and are 
not otherwise classified as EL9 or EL10, are 
separately classified as past due but not impaired. 

The following tables set out the Group’s 
distribution of financial instruments by measures of 
credit quality: 

226 

 
 
 
 
 
Distribution of financial instruments by credit quality 
(Audited) 

At 31 December 2009 
Cash and balances at central 

Strong     
US$m 

Good Satisfactory
US$m 
US$m 

Neither past due nor impaired 
Medium 

Sub
  standard
US$m 

  Past due
  but not
  impaired   Impaired 
US$m 

US$m 

    Impair-     

ment 

allowances23  
US$m 

banks .......................................  

55,355 

3,414 

1,589 

297 

Items in the course of collection 

from other banks .....................  

5,922 

Hong Kong Government 

certificates of deposit  .............  

17,463 

20 

– 

453 

– 

– 

– 

– 

– 

– 

– 

– 

– 

Trading assets24 ...........................  
– treasury and other eligible 

bills  ......................................  
– debt securities ......................  
– loans and advances to banks  
– loans and advances to 

306,481 

37,911 

39,457 

2,221 

21,747 
180,876 
59,152 

315
7,499
14,213

169
12,360
4,572

115
863
189

customers  .............................  

44,706 

15,884

22,356

1,054

Financial assets designated at fair 
value24 .....................................  
– treasury and other eligible 

bills  ......................................  
– debt securities ......................  
– loans and advances to banks  
– loans and advances to 

customers  .............................  

11,163 

3,834 

7,122 

223 
9,701 
336 

903 

–
3,834
–

–

–
7,104
18

–

79 

–
79
–

–

Derivatives24  ...............................  

169,430 

60,759 

15,688 

5,009 

Total
US$m 

60,655 

6,395 

17,463 

386,070 

22,346
201,598
78,126

84,000

22,198 

223
20,718
354

903

250,886 

Loans and advances held at 

amortised cost .........................  
– loans and advances to banks  
– loans and advances to 

customers8,25  ........................  

Financial investments  .................  
– treasury and other similar 

570,357 
130,403 

231,394 
34,646

185,167 
13,154

43,820 
1,434

40,078 
12

30,845 
239 

(25,649)  1,076,012 
179,781

(107) 

439,954 

196,748

172,013

42,386

40,066

30,606 

(25,542) 

896,231

316,604 

20,080 

15,359 

5,602 

– 

–
–

908 

12
896

2,389 

5 
2,384 

848 

77 
771 

360,034 

58,434
301,600

36,373 

9,311
27,062

bills  ......................................  
– debt securities ......................  

54,158 
262,446 

1,458
18,622

2,315
13,044

Other assets .................................  

13,454 

6,968 

12,477 

– endorsements and 

acceptances  ..........................  
– accrued income and other  ...  

1,349 
12,105 

3,200
3,768

4,161
8,316

498
5,104

1,718 

512
1,206

.

227 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Credit quality > Risk ratings / 2009 / Past due but not impaired 

Distribution of financial instruments by credit quality (continued) 

Neither past due nor impaired 
Medium 

Strong     
US$m 

Good Satisfactory
US$m 
US$m 

Sub 
standard
US$m 

  Past due
but not

Impair-     
ment 

impaired   Impaired 
US$m 

US$m 

 allowances23 

US$m 

Total
US$m 

At 31 December 2008 
Cash and balances at central 

banks .......................................  

50,070 

206 

1,831 

289 

Items in the course of collection 

from other banks .....................  

4,541 

Hong Kong Government 

certificates of indebtedness  ....  

15,358 

4 

– 

1,392 

– 

– 

– 

– 

66 

– 

– 

– 

– 

Trading assets24 ...........................  
– treasury and other eligible 

bills  ......................................  
– debt securities ......................  
– loans and advances to banks  
– loans and advances to 

303,307 

37,349 

61,628 

3,167 

32,314 
175,681 
60,400 

75
5,294
7,501

17
17,547
5,013

52
1,097
141

1,877

customers  .............................  

34,912 

24,479

39,051

Financial assets designated at fair 
value24 .....................................  
– treasury and other eligible 

bills  ......................................  
– debt securities ......................  
– loans and advances to banks  
– loans and advances to 

customers  .............................  

5,288 

4,141 

7,293 

818 

204 
4,129 
230 

725 

–
4,140
–

1

31
7,262
–

–

–
818
–

–

Derivatives24  ...............................  

383,393 

79,243 

27,105 

5,135 

52,396 

6,003 

15,358 

405,451 

32,458
199,619
73,055

100,319

17,540 

235
16,349
230

726

494,876 

Loans and advances held at 

amortised cost .........................  
– loans and advances to banks  
– loans and advances to 

customers25  ..........................  

Financial investments  .................  
– treasury and other similar 

565,542 
118,684 

231,966 
23,753

195,822 
10,013

43,432 
1,268

48,422 
41

25,422 
70 

(23,972)  1,086,634 
153,766

(63) 

446,858 

208,213

185,809

42,164

48,381

25,352 

(23,909) 

932,868

257,435 

16,170 

16,719 

1,382 

bills  ......................................  
– debt securities ......................  

37,932 
219,503 

1,904
14,266

1,023
15,696

Other assets .................................  

11,959 

9,491 

17,026 

– endorsements and 

acceptances  ..........................  
– accrued income and other  ...  

1,851 
10,108 

4,333
5,158

3,460
13,566

168
1,214

1,747 

805
942

32 

–
32

219 

30
189

1,246 

– 
1,246 

417 

3 
414 

292,984 

41,027
251,957

40,859 

10,482
30,377

For footnotes, see page 291. 

2009 compared with 2008 

Financial instruments on which credit quality 
has been assessed declined by 8 per cent to 
US$2,216 billion at 31 December 2009, of which 
US$1,466 billion was classified as ‘strong’, 
representing 66 per cent (2008: 66 per cent) of the 
total of such financial instruments. This percentage 
held constant in 2009 as management actions to 
mitigate the Group’s exposure to credit risk offset 
the effects on credit quality of the global economic 
slowdown. The proportion of financial instruments 
classified as ‘medium-good’ increased by nearly one 
percentage point to 16.4 per cent. The proportion of 
‘medium-satisfactory’ declined by one percentage 
point to 12.5 per cent. The proportion of ‘sub-
standard’ rose marginally. 

Factors contributing to the relative improvement 
in credit quality included the run-off of the consumer 
finance exit portfolios in the US, while factors 
contributing to relative deterioration in credit quality 
included higher delinquency levels in personal and 
commercial lending. 

Derivative assets on which credit quality has 
been assessed decreased to US$251 billion at the end 
of 2009 and led to a reduction in balances in each of 
the credit risk categories. The decline in the overall 
balance was driven mainly by a reduction in foreign 
exchange, interest rate and credit derivatives as 
lower levels of volatility within the financial 
markets, steepening yield curves and narrowing 
credit spreads led to a fall in the fair value of 
outstanding derivative contracts. 

228 

 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial investments on which credit quality 

has been assessed increased by 23 per cent to 
US$360 billion, with a significant increase in the 
balance classified as ‘strong’. This reflected the 
investment of surplus funds in government-
guaranteed, agency, supranational and government 
debt securities in line with the bank’s risk appetite. 

Past due but not impaired gross financial 
instruments  
(Audited) 

Examples of exposures past due but not impaired 
include overdue loans fully secured by cash 
collateral; mortgages that are individually assessed 
for impairment, and that are in arrears more than 90 
days, but where the value of collateral is sufficient 
to repay both the principal debt and all potential 
interest for at least one year; and short-term trade 
facilities past due more than 90 days for technical 
reasons such as delays in documentation, but where 
there is no concern over the creditworthiness of the 
counterparty. 

Past due but not impaired loans and advances to customers and banks by geographical region 
(Audited) 

  Europe 
  US$m 

  Hong 
  Kong 
  US$m 

  Rest of
Asia-
  Pacific7
  US$m 

  Middle
East7
  US$m 

Gross 
loans and 
  advances 
past due not
impaired 
US$m 

  North 
  America   
  US$m      US$m     

Latin 
  America 

At 31 December 2009 ........................................  
At 31 December 2008 .........................................  

3,759 
3,800 

1,165 
1,805 

1,996 
1,863 

1,661 
2,457 

27,989 
35,247 

3,508 
3,250 

40,078 
48,422 

For footnote, see page 291. 

Past due but not impaired loans and advances to customers and banks by industry sector 
(Audited) 

Banks  ....................................................................................................................................................... 

Customers  ................................................................................................................................................ 
Personal  ............................................................................................................................................... 
Corporate and commercial  .................................................................................................................. 
Financial  .............................................................................................................................................. 

At 31 December 
2009 
US$m 

12 

40,066 
34,306 
5,522 
238 

40,078 

Ageing analysis of days past due but not impaired gross financial instruments 
(Audited) 

At 31 December 2009 
Loans and advances held at amortised cost .......................... 
– loans and advances to banks  ......................................... 
– loans and advances to customers  .................................. 

Other assets ........................................................................... 
– endorsements and acceptances ...................................... 
– other ............................................................................... 

  Up to 29 
days 
US$m 

24,330 
12 
24,318

609 
9 
600 

30-59 
days 
US$m 

9,920 
–
9,920

130 
1 
129 

60-89 
days 
US$m 

5,259 
–
5,259

63 
–
63 

90-179 

 days   
US$m 

  180 days 
  and over     
US$m 

355 
– 
355 

24  
1  
23  

214 
– 
214 

82  
1  
81  

2008 
US$m 

41 

48,381 
39,592
8,603
186

48,422 

Total 
US$m 

40,078 
12 
40,066 

908 
12 
896 

24,939 

10,050 

5,322 

379 

296 

40,986 

229 

 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Credit quality > Past due but not impaired // Impaired loans and advances / Impairment allowances 

At 31 December 2008 
Items in the course of collection from other banks .............. 

Loans and advances held at amortised cost .......................... 
– loans and advances to banks  ......................................... 
– loans and advances to customers  .................................. 

Financial investments 

– debt securities ................................................................ 

Other assets ........................................................................... 
– endorsements and acceptances ...................................... 
– other ............................................................................... 

  Up to 29 
days 
US$m 

66 

31,034 
41
30,993

32 

45 
21
24

30-59 
days 
US$m 

– 

10,814 
–
10,814

– 

22 
6
16

60-89 
days 
US$m 

– 

5,493 
–
5,493

– 

118 
1
117

90-179 

 days   
US$m 

  180 days 
  and over     

US$m 

– 

621 
– 
621 

– 

7 
2 
5 

– 

460 
– 
460 

– 

27 
– 
27 

Total 
US$m 

66 

48,422 
41
48,381

32 

219 
30
189

31,177 

10,836 

5,611 

628 

487 

48,739 

Impaired loans and advances 

Impaired loans and advances to customers and banks by industry sector 
(Audited) 

Impaired loans and advances at  
31 December 2009 
  Collectively 
assessed 
US$m 

 Individually 
assessed 
US$m 

Total 
US$m 

  Individually 
assessed26 
US$m     

Impaired loans and advances at  
31 December 2008 
    Collectively 

Banks  .......................................................... 

Customers  ................................................... 
Personal8  ................................................. 
Corporate and commercial  ..................... 
Financial  ................................................. 

239 

14,767 
1,977
11,839
951

– 

15,839 
15,451
387
1

239 

30,606 
17,428
12,226
952

70 

7,922 
1,538 
6,086 
298 

assessed26  
US$m 

–  

17,430 
17,071 
357 
2 

Total 
US$m 

70 

25,352 
18,609
6,443
300

15,006 

15,839 

30,845 

7,992 

17,430 

25,422 

For footnote, see page 291. 

Collateral and other credit enhancements 
obtained  
(Audited) 

HSBC obtained assets by taking possession of 
collateral held as security, or calling upon other 
credit enhancements, as follows: 

Nature of assets 
Residential property .....................  
Commercial and industrial 

property  ...................................  
Other  ............................................  

Carrying amount  
obtained in: 

2009     

US$m 

2008 
US$m 

1,587 

93 
355 

2,035 

2,562 

21 
382 

2,965 

Repossessed properties are made available for 

sale in an orderly fashion, with the proceeds used to 
reduce or repay the outstanding indebtedness. If 
excess funds arise after the debt has been repaid, 
they are made available either to repay other secured 
lenders with lower priority or are returned to the 
customer. HSBC does not generally occupy 
repossessed properties for its business use.  

Impairment allowances and charges on 
loans and advances to customers and banks 
(Audited) 

The tables below analyse by geographical region the 
impairment allowances recognised for impaired 
loans and advances that are either individually 
assessed or collectively assessed, and collective 
impairment allowances on loans and advances 
classified as not impaired. 

230 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Impairment allowances on loans and advances to customers by geographical region 
(Audited) 

  Europe 
  US$m 

  Hong 
  Kong 
  US$m 

  Rest of 
Asia-
  Pacific7
  US$m 

  Middle
East7
  US$m 

Latin 
  North 
  America   
Total 
  America     
  US$m      US$m      US$m 

At 31 December 2009 
Gross loans and advances 
Individually assessed impaired loans27 .....................  

8,800 

823 

1,006 

1,310 

1,990 

838 

14,767 

Collectively assessed28 ..............................................  
Impaired loans8,27 ..................................................  
Non-impaired loans29  ...........................................  

436,816 
1,922
434,894

99,362 
18
99,344

80,033 
194
79,839

22,912 
336
22,576

218,539 
11,256 
207,283 

49,344 
2,113 
47,231 

907,006 
15,839
  891,167

Total gross loans and advances8 ...............................  

445,616 

100,185 

81,039 

24,222 

220,529 

50,182 

921,773 

Impairment allowances  

Individually assessed ............................................  
Collectively assessed8  ..........................................  

Total impairment allowances8  ..................................  

3,742 
2,393 

6,135 

490 
314 

804 

508 
488 

996 

688 
690 

650 
13,026 

416 
2,137 

6,494 
19,048 

1,378 

13,676 

2,553 

25,542 

Net loans and advances  ............................................  

439,481 

99,381 

80,043 

22,844 

206,853 

47,629 

896,231 

Individually assessed allowances as a  

percentage of individually assessed loans  
and advances  ........................................................    

Collectively assessed allowances as a  

percentage of collectively assessed loans  
and advances  ........................................................    

Total allowances as a percentage of total  

gross loans and advances  .....................................    

% 

% 

% 

% 

%     

%     

% 

42.5 

59.5 

50.5 

52.5 

32.7     

49.7     

44.0 

0.5 

1.4 

0.3 

0.8 

0.6 

1.2 

3.0 

5.7 

6.0     

4.3     

6.2     

5.1     

2.1 

2.8 

At 31 December 2008 
Gross loans and advances 
Individually assessed impaired loans26,27 ..................  

4,817 

813 

705 

160 

832 

595 

7,922 

  US$m 

  US$m 

  US$m 

  US$m 

  US$m 

  US$m      US$m 

Collectively assessed28 ..............................................  
Impaired loans26,27  ................................................  
Non-impaired loans29  ...........................................  

425,233 
1,957
423,276

100,140 
39
100,101

80,769 
130
80,639

27,549 
119
27,430

271,472 
13,453 
258,019 

43,692 
1,732 
41,960 

948,855 
17,430
  931,425

Total gross loans and advances  ................................  

430,050 

100,953 

81,474 

27,709 

272,304 

44,287 

956,777 

Impairment allowances  

Individually assessed ............................................  
Collectively assessed ............................................  

Total impairment allowances  ...................................  

2,005 
1,854 

3,859 

411 
322 

733 

316 
497 

813 

132 
282 

414 

192 
15,898 

228 
1,772 

3,284 
20,625 

16,090 

2,000 

23,909 

Net loans and advances  ............................................  

426,191 

100,220 

80,661 

27,295 

256,214 

42,287 

932,868 

Individually assessed allowances as a  

percentage of individually assessed loans  
and advances  ........................................................    

Collectively assessed allowances as a  

percentage of collectively assessed loans  
and advances  ........................................................    

Total allowances as a percentage of total  

gross loans and advances  .....................................    

For footnotes, see page 291. 

% 

% 

% 

% 

%     

%     

% 

41.6 

50.6 

44.8 

82.5 

23.1     

38.3     

41.5 

0.4 

0.9 

0.3 

0.7 

0.6 

1.0 

1.0 

1.5 

5.9     

4.1     

5.9     

4.5     

2.2 

2.5 

231 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Impairment allowances > Movements  

Impairment allowances on loans and advances to customers and banks by industry sector 
(Audited) 

 Individually 
assessed 
  allowances 
US$m 

At 31 December 2009 
  Collectively 
assessed 
  allowances 
US$m 

Total 
  allowances 
US$m 

  Individually 
assessed 
  allowances 

US$m     

At 31 December 2008 
    Collectively 
assessed 
  allowances 
US$m 

Total 
  allowances 
US$m 

Banks30 ........................................................ 

Customers  ................................................... 
Personal8  ................................................. 
Corporate and commercial  ..................... 
Financial  ................................................. 

107 

6,494 
572
5,528
394

– 

19,048 
16,517
2,354
177

107 

25,542 
17,089
7,882
571

63 

3,284 
312 
2,845 
127 

– 

20,625 
18,657 
1,795 
173 

63 

23,909 
18,969
4,640
300

6,601 

19,048 

25,649 

3,347 

20,625 

23,972 

For footnotes, see page 291. 

Impairment allowances as a percentage of loans and advances31 
(Unaudited) 

Banks 

Individually assessed impairment allowances32 ..................................................................................   

Customers32 ..............................................................................................................................................   
Individually assessed impairment allowances32 ..................................................................................   
Collectively assessed impairment allowances32 ..................................................................................   

For footnotes, see page 291. 

Movement in impairment allowances on loans and advances 
(Audited) 

At 31 December 
2009     
%     

0.09     

2.96     
0.75     
2.21     

2008 
% 

0.06 

2.63 
0.36
2.27

Customers 

    Collectively 

Individually 
assessed 

US$m     

3,284 
(1,563)

128 
4,388 
257 

6,494 

2,699 
(824)

113 
2,010 
(714)

3,284 

assessed     
US$m     

20,625 
(23,242) 

756 
20,484 
425 

19,048 

16,506 
(17,131) 

721 
22,067 
(1,538) 

20,625 

Total 
US$m 

23,972 
(24,840)

890 
24,942 
685 

25,649 

19,212 
(17,955)

834 
24,131 
(2,250)

23,972 

At 1 January 2009 ..................................................................... 
8 ................................................................ 
Amounts written off 
Recoveries of loans and advances written off in  

previous years  ..................................................................... 
Charge to income statement  ..................................................... 
Exchange and other movements ............................................... 

At 31 December 2009 .............................................................. 

At 1 January 2008 ..................................................................... 
Amounts written off  ................................................................. 
Recoveries of loans and advances written off in  

previous years  ..................................................................... 
Charge to income statement  ..................................................... 
Exchange and other movements ............................................... 

At 31 December 2008 ............................................................... 

For footnote, see page 291. 

Banks   

individually 

assessed   

US$m     

63 
(35)

6 
70 
3 

107 

7 
– 

– 
54 
2 

63 

232 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Movement in impairment allowances by industry sector 
(Audited) 

Impairment allowances at 1 January  ........................................... 

23,972 

19,212 

13,585 

11,366 

12,559 

2009 
US$m 

2008 
US$m 

2007     
US$m     

2006     
US$m     

2005 
US$m 

Amounts written off  .................................................................... 
Personal2  .................................................................................. 
– residential mortgages2 ...................................................... 
– other personal2 .................................................................. 

Corporate and commercial  ...................................................... 
– commercial, industrial and international trade  ................ 
– commercial real estate and other property-related  .......... 
– other commercial  ............................................................. 

Financial33 ................................................................................ 

Recoveries of amounts written off in previous years................... 
Personal  ................................................................................... 
– residential mortgages  ....................................................... 
– other personal ................................................................... 

Corporate and commercial  ...................................................... 
– commercial, industrial and international trade  ................ 
– commercial real estate and other property-related  .......... 
– other commercial  ............................................................. 

Financial33 ................................................................................ 

Charge to income statement34  ...................................................... 
Personal  ................................................................................... 
– residential mortgages  ....................................................... 
– other personal ................................................................... 

Corporate and commercial  ...................................................... 
– commercial, industrial and international trade  ................ 
– commercial real estate and other property-related  .......... 
– other commercial  ............................................................. 

Financial33 ................................................................................ 
Governments  ........................................................................... 

Exchange and other movements .................................................. 

(24,840)
(22,703)
(4,704)
(17,999)

(1,984)
(1,093)
(327)
(564)

(153)

890 
712 
61
651

170 
123
9
38

8 

24,942 
19,781 
4,185
15,596

4,711 
2,392
1,492
827

450 
– 

685 

Impairment allowances at 31 December8 ................................ 

25,649 

(17,955)
(16,625)
(2,110)
(14,515)

(1,294)
(789)
(115)
(390)

(36)

834 
686 
19
667

142 
76
6
60

6 

24,131 
20,950 
5,000
15,950

2,879 
1,573
755
551

302 
– 

(2,250)

23,972 

(12,844) 
(11,670) 
(930) 
(10,740) 

(1,163) 
(897) 
(98) 
(168) 

(11) 

1,005 
837 
19 
818 

157 
74 
29 
54 

11 

17,177 
15,968 
1,840 
14,128 

1,176 
897 
152 
127 

36 
(3) 

289 

(9,473) 
(8,281) 
(628) 
(7,653) 

(1,153) 
(782) 
(111) 
(260) 

(39) 

779 
605 
19 
586 

163 
88 
21 
54 

11 

10,547 
9,929 
1,096 
8,833 

664 
503 
75 
86 

(9) 
(37) 

366 

(9,043)
(8,046)
(508)
(7,538)

(984)
(673)
(117)
(194)

(13)

494 
320 
18
302

174 
76
9
89

– 

7,860 
7,249 
605
6,644

618 
588
56
(26)

(13)
6 

(504)

19,212 

13,585 

11,366 

Impairment allowances against banks: 

– individually assessed ............................................................ 

107 

63 

7 

7 

9 

Impairment allowances against customers: 

– individually assessed ............................................................ 
– collectively assessed8  ........................................................... 

Impairment allowances at 31 December8 .................................... 

Impairment allowances against customers as a percentage of 

loans and advances to customers: 
– individually assessed ............................................................   
– collectively assessed .............................................................   

At 31 December ...........................................................................   

For footnotes, see page 291.

6,494 
19,048 

25,649 

3,284 
20,625 

23,972 

2,699 
16,506 

19,212 

2,565 
11,013 

13,585 

2,683 
8,674 

11,366 

% 

% 

%     

%     

% 

0.70 
2.07 

2.77 

0.34 
2.16 

2.50 

0.27     
1.65     

1.92     

0.29     
1.25     

1.54     

0.36 
1.16 

1.52 

233 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Impairment allowances > Movements 

Movement in impairment allowances by industry sector and by geographical region 
(Audited) 

2009 

  Europe 
  US$m 

  Hong 
  Kong 
  US$m 

  Rest of 
Asia-
  Pacific7
  US$m 

  Middle
East7
  US$m 

Latin 
  North 
Total 
  America     
  America   
  US$m      US$m      US$m 

Impairment allowances at 1 January  ........................  

3,922 

Amounts written off  .................................................  
Personal2  ................................................................  
– residential mortgages2 ......................................  
– other personal2  .................................................  

(2,781)
(1,876)
(41)
(1,835)

Corporate and commercial .....................................  

(810)

– commercial, industrial and international  

733 

(357)
(240)
(1)
(239)

(117)

trade ..................................................................  

(438)

(114)

– commercial real estate and other property-

related ...............................................................  
– other commercial  .............................................  

Financial33  ..............................................................  

Recoveries of amounts written off in previous  

years  .......................................................................  
Personal ..................................................................  
– residential mortgages  .......................................  
– other personal ...................................................  

Corporate and commercial .....................................  

– commercial, industrial and international  

trade ..................................................................  

– commercial real estate and other property-

related ...............................................................  
– other commercial  .............................................  

Financial33  ..............................................................  

Charge to income statement34  ...................................  
Personal ..................................................................  
– residential mortgages  .......................................  
– other personal ...................................................  

Corporate and commercial .....................................  

– commercial, industrial and international  

trade ..................................................................  

– commercial real estate and other property-

related ...............................................................  
– other commercial  .............................................  

Financial33  ..............................................................  

Exchange and other movements ...............................  

(148)
(224)

(95)

265 
200 
28
172

57 

52

5
–

8 

4,409 
1,995 
158
1,837

2,163 

963

958
242

251 

412 

Impairment allowances at 31 December8 .............  

6,227 

Impairment allowances against banks: 

– individually assessed .........................................  

92 

Impairment allowances against customers: 

– individually assessed .........................................  
– collectively assessed8,35 ......................................  

Impairment allowances at 31 December8 .................  

Impairment allowances against customers as a 

percentage of loans and advances to customers: 
– individually assessed .........................................    
– collectively assessed35  .......................................    

At 31 December ........................................................    

3,742 
2,393 

6,227 

% 

0.84 
0.54 

1.38 

(1)
(2)

– 

34 
32 
6
26

2 

2

–
–

– 

450 
206 
(16)
222

244 

164

70
10

– 

(56)

804 

– 

490 
314 

804 

% 

0.49 
0.31 

0.80 

813 

(850)
(787)
(9)
(778)

(63)

(50)

(3)
(10)

– 

132 
123 
1
122

9 

7

1
1

– 

874 
654 
14
640

220 

154

29
37

– 

27 

414 

16,090 

2,000 

23,972 

(384)
(376)
–
(376)

(17,792) 
(17,204) 
(4,610) 
(12,594) 

(2,676) 
(2,220) 

(43)   
(2,177)   

(24,840)
(22,703)
(4,704)
(17,999)

(8)

(8)

–
–

– 

27 
25 
–
25

2 

2

–
–

– 

(534) 

(452) 

(1,984)

(228) 

(255)   

(1,093)

(163) 
(143) 

(54) 

(12)   
(185)   

(4) 

(327)
(564)

(153)

93 
60 
7 
53 

33 

16 

2 
15 

– 

339 
272 
19 
253 

67 

44 

1 
22 

– 

890 
712 
61
651

170 

123

9
38

8 

1,333 
593 
20
573

706 

413

106
187

34 

3 

15,372 
14,390 
3,955 
10,435 

818 

309 

288 
221 

164 

(87) 

2,504 
1,943 
54 
1,889 

24,942 
19,781 
4,185
15,596

560 

4,711 

389 

41 
130 

1 

386 

2,392

1,492
827

450 

685 

996 

1,393 

13,676 

2,553 

25,649 

– 

508 
488 

996 

% 

0.63 
0.60 

1.23 

15 

688 
690 

– 

– 

107 

650 
13,026 

416 
2,137 

6,494 
19,048 

1,393 

13,676 

2,553 

25,649 

% 

%     

%     

% 

2.84 
2.85 

5.69 

0.29     
5.91     

0.83     
4.26     

6.20     

5.09     

0.70 
2.07 

2.77 

234 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
  Europe 
  US$m 

Hong 
Kong 
  US$m 

2008 

  Rest of 
Asia- 
  Pacific7
  US$m 

  Middle 
East7
  US$m 

North 

Latin 

  America   
Total 
  America     
  US$m      US$m      US$m 

Impairment allowances at 1 January  ........................  

3,938 

Amounts written off  .................................................  
Personal ..................................................................  
– residential mortgages  .......................................  
– other personal ...................................................  

(2,483)
(1,947)
(3)
(1,944)

Corporate and commercial .....................................  

(515)

– commercial, industrial and international  

376 

(219)
(179)
(1)
(178)

(38)

trade ..................................................................  

(367)

(33)

– commercial real estate and other property-

related ...............................................................  
– other commercial  .............................................  

Financial33  ..............................................................  

Recoveries of amounts written off in previous  

years  .......................................................................  
Personal ..................................................................  
– residential mortgages  .......................................  
– other personal ...................................................  

Corporate and commercial .....................................  

– commercial, industrial and international  

trade ..................................................................  

– commercial real estate and other property-

related ...............................................................  
– other commercial  .............................................  

Financial33  ..............................................................  

Charge to income statement34  ...................................  
Personal ..................................................................  
– residential mortgages  .......................................  
– other personal ...................................................  

Corporate and commercial .....................................  

– commercial, industrial and international  

trade ..................................................................  

– commercial real estate and other property-

related ...............................................................  
– other commercial  .............................................  

Financial33  ..............................................................  

(77)
(71)

(21)

294 
275 
–
275

19 

19

–
–

– 

3,411 
1,961 
18
1,943

1,304 

537

540
227

146 

Exchange and other movements ...............................  

(1,238)

Impairment allowances at 31 December  ..................  

3,922 

Impairment allowances against banks: 

– individually assessed .........................................  

63 

Impairment allowances against customers: 

– individually assessed .........................................  
– collectively assessed35  .......................................  

Impairment allowances at 31 December  ..................  

Impairment allowances against customers as a 

percentage of loans and advances to customers: 
– individually assessed .........................................    
– collectively assessed35  .......................................    

At 31 December ........................................................    

For footnotes, see page 291. 

2,005 
1,854 

3,922 

% 

0.47 
0.43 

0.90 

650 

(674)
(646)
(6)
(640)

(28)

(16)

(1)
(11)

– 

107 
97 
1
96

6 

5

1
–

4 

815 
641 
9
632

173 

132

17
24

1 

(80)

813 

– 

316 
497 

813 

% 

(2)
(3)

(2)

39 
36 
7
29

3 

1

–
2

– 

556 
160 
–
160

363 

316

28
19

33 

(19)

733 

– 

411 
322 

733 

% 

0.41 
0.32 

0.73 

0.39 
0.61 

1.00 

235 

276 

11,980 

1,992 

19,212 

(164)
(153)
–
(153)

(11)

(12,215) 
(11,989) 
(2,030) 
(9,959) 

(2,200) 
(1,711) 

(70)   
(1,641)   

(17,955)
(16,625)
(2,110)
(14,515)

(214) 

(488) 

(1,294)

(6)

(3)
(2)

– 

30 
27 
–
27

2 

1

–
1

1 

274 
219 
20
199

47 

39

4
4

8 

(7)

(153) 

(214)   

(789)

(12) 
(49) 

(12) 

100 
54 
– 
54 

45 

27 

5 
13 

1 

16,589 
16,006 
4,943 
11,063 

472 

213 

132 
127 

111 

(20)   
(254)   

(1) 

(115)
(390)

(36)

264 
197 
11 
186 

67 

23 

– 
44 

– 

834 
686 
19
667

142 

76

6
60

6 

2,486 
1,963 
10 
1,953 

24,131 
20,950 
5,000
15,950

520 

2,879 

336 

1,573

34 
150 

3 

755
551

302 

(364) 

(542) 

(2,250)

414 

16,090 

2,000 

23,972 

– 

132 
282 

414 

% 

0.48 
1.02 

1.50 

– 

– 

63 

192 
15,898 

228 
1,772 

3,284 
20,625 

16,090 

2,000 

23,972 

%     

%     

% 

0.07     
5.84     

0.51     
4.00     

5.91     

4.51     

0.34 
2.16 

2.50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Impairment allowances > Net loan impairment charge 

Individually and collectively assessed impairment charge to income statement by industry segment 
(Unaudited) 

Individually 
assessed
US$m 

2009 
 Collectively 
assessed
US$m 

Banks  ..................................................................  
Personal ...............................................................  
Residential mortgages  ....................................  
Other personal  ................................................  

Corporate and commercial  .................................  
Commercial, industrial and international  

70 
316 
171 
145 

3,699 

trade ............................................................  

1,681 

Commercial real estate and other  

property-related ..........................................  
Other commercial ...........................................  

Financial  .............................................................  

Total charge to income statement .......................  

1,330 
688 

373 

4,458 

Net loan impairment charge to the income statement 
(Unaudited) 

Individually assessed impairment allowances 

New allowances ....................................................................... 
Release of allowances no longer required  .............................. 
Recoveries of amounts previously written off ........................ 

Collectively assessed impairment allowances 

New allowances net of allowance releases  ............................. 
Release of allowances no longer required  .............................. 
Recoveries of amounts previously written off ........................ 

Total charge for impairment losses  ............................................. 
Banks  ...................................................................................... 
Customers  ............................................................................... 

20,484 

24,942 

2,064   

22,067   

24,131 

 Individually 
assessed 

2008 
 Collectively 
assessed 

US$m   

US$m   

54  
110  
26   
84   

–  
20,840  
4,974   
15,866   

1,782  

1,097  

Total 
US$m 

54 
20,950 
5,000 
15,950 

2,879 

912   

613   
257   

118  

661   

1,573 

142   
294   

130  

755 
551 

248 

Total
US$m 

70 
19,781 
4,185 
15,596 

4,711 

2,392 

1,492 
827 

380 

2008 
US$m 

2,742 
(565)
(113)

2,064 

22,788 
– 
(721)

22,067 

24,131 
54
24,077

% 

2.17 

2007     
US$m     

2006     
US$m     

2005 
US$m 

1,533 
(608) 
(129)  

796   

17,257   
–   
(876)  

16,381 

17,177 
– 
17,177 

1,297 
(711) 
(128)  

458   

10,740   
–   
(651)  

10,089 

10,547 
(3) 
10,550 

1,715 
(998)
(199)

518 

8,425 
(788)
(295)

7,342 

7,860 
(7)
7,867

%     

%     

% 

1.39     

0.99     

0.90 

–  
19,465 
4,014 
15,451 

1,012 

711 

162 
139 

7 

2009 
US$m 

5,173 
(581)
(134)

4,458 

21,240 
– 
(756)

20,484 

24,942 
70
24,872

% 

Charge for impairment losses as a percentage of closing  

gross loans and advances ........................................................   

2.26 

At 31 December 
Impaired loans8  ............................................................................ 
Impairment allowances8  .............................................................. 

US$m 

US$m 

US$m 

US$m 

US$m 

30,845 
25,649 

25,422 
23,972 

19,594 
19,212 

15,086 
13,585 

12,360 
11,366 

For footnote, see page 291. 

236 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net loan impairment charge to the income statement by geographical region 
(Unaudited) 

2009 
Individually assessed impairment allowances 

New allowances ....................................................  
Release of allowances no longer required  ...........  
Recoveries of amounts previously written off .....  

Collectively assessed impairment allowances 

New allowances net of allowance releases  ..........  
Recoveries of amounts previously written off .....  

Total charge for impairment losses  ..........................  
Banks  ...................................................................  
Customers  ............................................................  

  Europe 
  US$m 

  Hong 
  Kong 
  US$m 

  Rest of 
Asia-
  Pacific7
  US$m 

  Middle
East7
  US$m 

Latin 
  North 
  America   
Total 
  America     
  US$m      US$m      US$m 

2,573 
(255)
(70)

2,248 

2,356 
(195)

2,161 

4,409 
55
4,354

% 

315 
(64)
(9)

242 

233 
(25)

208 

450 
–
450

% 

341 
(82)
(15)

244 

747 
(117)

630 

874 
–
874

% 

598 
(16)
(2)

580 

778 
(25)

753 

1,052 
(112) 
(24) 

916 

294 
(52) 
(14) 

228 

5,173 
(581)
(134)

4,458 

14,525 
(69) 

2,601 
(325) 

21,240 
(756)

14,456 

2,276 

20,484 

1,333 
15
1,318

15,372 
– 
15,372 

2,504 
– 
2,504 

24,942 
70
24,872

% 

%     

%     

% 

Charge for impairment losses as a percentage  

of closing gross loans and advances ....................    

0.86 

0.33 

0.75 

4.08 

6.52     

3.64     

2.26 

At 31 December 2009 
Impaired loans8  .........................................................  
Impairment allowances8  ...........................................  

2008 
Individually assessed impairment allowances 

New allowances ....................................................  
Release of allowances no longer required  ...........  
Recoveries of amounts previously written off .....  

Collectively assessed impairment allowances 

New allowances net of allowance releases  ..........  
Recoveries of amounts previously written off .....  

Total charge for impairment losses  ..........................  
Banks  ...................................................................  
Customers  ............................................................  

US$m 

US$m 

US$m 

US$m 

US$m 

US$m 

US$m 

10,873 
6,227 

846 
804 

1,201 
996 

1,666 
1,393 

13,308 
13,676 

2,951 
2,553 

30,845 
25,649 

1,567 
(340)
(38)

1,189 

2,478 
(256)

2,222 

3,411 
54
3,357

% 

365 
(25)
(10)

330 

255 
(29)

226 

556 
–
556

% 

223 
(53)
(17)

153 

752 
(90)

662 

815 
–
815

% 

30 
(36)
(3)

(9)

310 
(27)

283 

274 
–
274

% 

397 
(80) 
(40) 

277 

160 
(31) 
(5) 

124 

2,742 
(565)
(113)

2,064 

16,372 
(60) 

2,621 
(259) 

22,788 
(721)

16,312 

2,362 

22,067 

16,589 
– 
16,589 

2,486 
– 
2,486 

24,131 
54
24,077

%     

%     

% 

Charge for impairment losses as a percentage  

of closing gross loans and advances ....................    

0.68 

0.43 

0.74 

0.78 

5.85     

4.22     

2.17 

At 31 December 2008 
Impaired loans  ..........................................................  
Impairment allowances .............................................  

For footnotes, see page 291. 

US$m 

US$m 

US$m 

US$m 

US$m 

US$m 

US$m 

6,844 
3,922 

852 
733 

835 
813 

279 
414 

14,285 
16,090 

2,327 
2,000 

25,422 
23,972 

237 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Impairment allowances > Charge // Impaired loans > 2009  

Charge for impairment losses as a percentage of average gross loans and advances to customers8 
(Unaudited)  

New allowances net of allowance releases  .................................   
Recoveries  ...................................................................................   

Total charge for impairment losses  .............................................   

Amount written off net of recoveries  ..........................................   

For footnote, see page 291. 

2009 
% 

2.92 
(0.10)  

2.82 

2.71 

2008 
% 

2.54 
(0.09)  

2.45 

1.75 

2007     
% 

2.09     
(0.12)    

1.97     

1.36     

2006     
% 

1.49     
(0.10)    

1.39     

1.15     

2005 
% 

1.25 
(0.09)

1.16 

1.26 

Charge for impairment losses as a percentage of average gross loans and advances to customers by 
geographical region8 
(Unaudited) 

  Europe 
% 

  Hong 
  Kong 
% 

  Rest of 
Asia-
  Pacific7
% 

  Middle
East7
% 

  North 
  America   
%     

Latin 
  America     
%     

2009 
New allowances net of allowance releases  ..............    
Recoveries  ................................................................    

1.19 
(0.07)  

0.49 
(0.03)  

1.31 
(0.17)  

5.25 
(0.11)  

6.24     
(0.04)    

6.11     
(0.73)    

Total charge for impairment losses  ..........................    

Amount written off net of recoveries  .......................    

1.12 

0.63 

0.46 

0.33 

1.14 

0.94 

5.14 

1.40 

6.20     

5.38     

7.14     

5.03     

2008 
New allowances net of allowance releases  ..............    
Recoveries  ................................................................    

Total charge for impairment losses  ..........................    

Amount written off net of recoveries  .......................    

For footnotes, see page 291. 

0.86 
(0.07)  

0.63 
(0.04)  

1.04 
(0.12)  

1.12 
(0.11)  

5.73     
(0.03)    

5.32     
(0.51)    

0.79 

0.52 

0.59 

0.19 

0.92 

0.64 

1.01 

0.50 

5.70     

4.81     

4.16     

3.73     

Total 
% 

2.92 
(0.10)

2.82 

2.71 

2.54 
(0.09)

2.45 

1.75 

Impaired loans and new loan impairment 
allowances 

2009 compared with 2008 
(Unaudited) 

Loan impairment charges increased by 3 per cent to 
US$24.9 billion from US$24.1 billion in 2008. The 
commentary on net loan impairment allowances is 
on a constant currency basis while the commentary 
on impaired loans is on a reported basis.  

New allowances for loan impairment charges 

rose by 7 per cent compared with 2008 to 
US$26.4 billion. Releases and recoveries of 
allowances increased by 17 per cent to US$1.5 billion. 
Total impaired loans to customers at 31 December 
2009 were US$31 billion, an increase of 21 per cent 
compared with the end of 2008. Impaired loans 
remained at 3 per cent of customer loans and 
advances at 31 December 2009. 

In Europe, new loan impairment allowances 

increased by 37 per cent to US$4.9 billion in 2009, 
driven by credit quality deterioration in individually 
impaired loans. Impaired loans increased by 59 per 
cent to US$10.9 billion at 31 December 2009. 

In the UK, higher new loan impairment 
allowances reflected a small number of large 
individually assessed impairments against corporate 
and commercial exposures, together with the effects 
of credit quality deterioration in the personal lending 
portfolio. In the unsecured portfolios, credit quality 
declined in the cards and personal loans portfolios 
reflecting the deterioration in the economic 
environment. In the residential mortgage portfolios, 
credit quality remained strong despite higher 
unemployment in the UK. HSBC’s exposure to this 
market remained well secured with typical loan-to-
value ratios of below 60 per cent.  

In Europe, releases and recoveries were 

US$520 million, a decrease of 5 per cent compared 
with 31 December 2008. 

In Hong Kong, new loan impairment 

allowances were US$548 million, a decline of 12 per 
cent compared with 2008. Credit quality within the 
commercial lending portfolios improved compared 
with 2008, when significant impairments were taken 
on some exporters due to the contraction in global 
trade. New loan impairment allowances increased in 
the unsecured personal portfolios, reflecting the rise 

238 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
in unemployment and bankruptcy filings. Impaired 
loans were broadly stable at US$846 million. 

In Rest of Asia-Pacific, new loan impairment 
allowances rose by 18 per cent to US$1.1 billion, 
mainly due to increased delinquencies on unsecured 
lending, particularly in the credit card and personal 
lending portfolios in India and, to a lesser extent, 
in Indonesia. In the corporate and commercial 
portfolios, new loan impairment allowances 
increased, reflecting a deterioration in India’s 
economic conditions. Impaired loans increased 
by 44 per cent to US$1.2 billion.  

Releases and recoveries in the Rest of 
Asia-Pacific region rose by 42 per cent to 
US$214 million at 31 December 2009. 

New loan impairment allowances in the Middle 

East increased significantly from a low base, to 
US$1.4 billion. The increase reflected higher charges 
in the UAE, largely in Dubai, due to a marked 
deterioration in credit quality which particularly 
affected the real estate and construction industries. 
Infrastructure projects were delayed or cancelled and 
unemployment levels increased. Delinquency rates 
rose as a result, particularly in the credit card and 
personal loan portfolios. Impaired loans increased by 
US$1.4 billion to US$1.7 billion. 

New loan impairment allowances rose by 
7 per cent to US$26.4 billion despite falls of 
12 per cent in Hong Kong and 7 per cent in 
North America. 

In North America, new loan impairment 
allowances declined by 7 per cent to US$15.6 billion 
against the backdrop of a widespread rise in 
unemployment, continued weakness in the US 
economy and housing markets, higher levels of 
personal bankruptcy filings and portfolio seasoning. 
This decline was the result of lower loan impairment 
charges in the Mortgage Services real estate secured, 
credit card and vehicle finance portfolios, partially 
offset by higher loan impairment charges in the 
branch-based Consumer Lending business. Apart 
from the changes made to the write-off period, the 
main contributing factors were as follows: 

• 

• 

new loan impairment allowances in the 
Mortgage Services business decreased in 2009 
as the portfolio continued to run off. While loss 
severities increased compared with 2008, a 
higher percentage of impairment was in respect 
of first lien loans which have less severity than 
second lien loans; 

new loan impairment allowances in the vehicle 
finance loan portfolio decreased as a result of 

239 

• 

lower loan levels reflecting the discontinuance 
of vehicle finance originations in July 2008. In 
addition, loss severities decreased as prices on 
repossessed vehicles improved; and  

new loan impairment allowances in the branch-
based Consumer Lending business increased in 
2009, primarily in the unsecured portfolio due to 
the deterioration in the 2006 and 2007 vintages 
which were more pronounced in certain 
geographic regions and, to a lesser extent, first 
lien real estate secured loans. These increases 
were partially offset by lower new loan 
impairment allowances for second lien real 
estate secured loans.  

New loan impairment allowances in the Cards 
and Retail Services portfolios declined due to lower 
outstanding balances and management action taken 
in the past two years to constrain origination 
activities in riskier segments. In addition, 
impairment provisioning reflects an improved 
outlook on future loss estimates as the impact of 
higher unemployment rates on losses has not been as 
severe as initially expected due, in part, to lower fuel 
prices and the boost to cash flow provided by 
government stimulus programmes that meaningfully 
benefit non-prime customers. In HSBC Bank USA 
personal lending portfolios, new loan impairment 
allowances increased, mainly in prime residential 
mortgage lending.  

New loan impairment allowances in the 
corporate and commercial lending portfolios 
increased as the weaker economy affected firms in 
the commercial real estate and construction sectors 
in the US. In Canada, higher new loan impairment 
allowances were primarily against exposures in the 
commercial real estate, manufacturing and trade 
sectors. 

In North America, releases and recoveries 
increased by 14 per cent to US$205 million at 
31 December 2009 due to an increase in the 
repayment of loans previously impaired in the 
corporate, commercial and financial portfolios.  

Impaired loans decreased by 7 per cent to 

US$13.3 billion at 31 December 2009. 

New loan impairment allowances in Latin 
America increased by 18 per cent to US$2.9 billion, 
while impaired loans rose by 27 per cent to 
US$3.0 billion. The increase in new loan impairment 
allowances in Brazil was driven by higher 
delinquencies, mainly in credit cards, overdrafts and 
payroll loans, due to higher unemployment. In the 
commercial portfolio, higher new loan impairment 
allowances reflected the challenging economic 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Impaired loans > 2008 // HSBC Holdings / Risk elements  

environment which particularly affected the business 
banking and mid-market business segments. 

Releases and recoveries in Latin America 
increased by 56 per cent to US$391 million at 
31 December 2009. 

For an analysis of loan impairment charges and 
other credit risk provisions by customer group, see 
page 35. 

2008 compared with 2007 
(Unaudited) 

Loan impairment charges increased by 40 per cent to 
US$24.1 billion from US$17.2 billion in 2007. The 
commentary that follows is on a constant currency 
basis. 

New allowances for loan impairment charges 
rose by 37 per cent compared with 2007. Releases 
and recoveries of allowances declined by 10 per cent 
to US$1.4 billion. Impaired loans were 3 per cent of 
customer loans and advances at 31 December 2008, 
compared with 2 per cent at 31 December 2007. 

In Europe, new loan impairment charges were 
US$4.0 billion, a rise of 24 per cent compared with 
2007. Impaired loans increased by 32 per cent to 
US$6.8 billion at 31 December 2008. 

Loan impairment charges increased in Global 

Banking and Markets following a significant charge 
against a single European commercial real estate 
corporate customer. Impairment charges against 
banks rose in the UK due to exposure to the 
Icelandic banks in 2008. New loan impairment 
charges rose in Turkey as delinquency rates 
increased across credit cards, personal loans and 
corporate lending in light of the deteriorating 
economic environment. Elsewhere, impairment 
charges on the commercial portfolio rose in the UK, 
particularly in the final quarter of 2008 as the 
weakening property market led to higher impairment 
charges against construction companies and 
businesses dependent upon the real estate sector. In 
France, the impact of declining commercial credit 
quality more than offset lower balances. Impairment 
allowances against firms in the financial sector rose 
due to exposure to a single asset management firm in 
the UK. Credit quality in the UK personal lending 
portfolio remained broadly stable, reflecting the 
strength of HSBC’s loan book in a period of 
significant economic uncertainty. Mortgage lending 
in the UK remained well secured as actions taken 
since 2006 reduced risk exposure. Credit quality in 
the unsecured portfolios of M&S Money, HSBC 
Bank and Partnership Cards deteriorated slightly in 
2008, particularly in the second half of the year, due 
to the weakening UK economy. 

240 

Releases and recoveries in Europe declined by 
27 per cent, driven by the deterioration in economic 
conditions. 

In Hong Kong, new loan impairment charges 

more than doubled from a low base, driven by 
deterioration in credit quality in the commercial 
portfolio in the second half of the year as the 
economy and trade flows weakened. Residential 
mortgage lending continued to be well secured, as 
regulatory restrictions constrained origination loan-
to-value ratios to below 70 per cent. Impaired loans 
increased from a low base to US$852 million at 
31 December 2008. 

In Rest of Asia-Pacific, new loan impairment 
charges rose to US$975 million, primarily in India 
due to a combination of rising delinquency rates in 
consumer lending as credit conditions deteriorated, 
and increased lending.  

In the Middle East, new loan impairment 
charges rose from a low base to US$340 million, due 
to rising delinquencies as growth rates declined and 
the property market slowed as economic conditions 
weakened because of lower oil and gas prices.  

New loan impairment charges in North America 
rose by 37 per cent to US$16.8 billion, driven by the 
continued deterioration in credit quality in the HSBC 
Finance loan portfolio and, to a lesser extent, in 
HSBC USA. Impaired loans increased by 49 per cent 
to US$14.3 billion at 31 December 2008. 

US credit quality showed significant 
deterioration across the portfolio, driven by the 
continued weakness of the US economy. The reasons 
behind the deterioration in US credit quality, the 
effects on the US personal lending portfolio and 
actions taken as a result are discussed in more detail 
on page 221. Partly offsetting the effect of the 
deterioration was a reduction in overall lending as 
HSBC continued to reduce its exposure in the US. 

In Commercial Banking, impairment charges 
rose from a low base driven by deterioration in the 
commercial real estate loan book in the US, and 
higher impairment charges against firms in the 
manufacturing, export and commercial real estate 
sectors in Canada. Higher impairment charges in 
Global Banking and Markets reflected weaker credit 
fundamentals in the US in 2008. Impairment 
allowances against firms in the financial sector rose 
due to rising delinquencies, despite government 
intervention. 

Releases and recoveries in North America rose 

by 55 per cent to US$180 million. 

In Latin America, new loan impairment 
charges rose by 37 per cent to US$2.8 billion. 

 
 
 
 
 
Impaired loans increased by 37 per cent to 
US$2.3 billion at 31 December 2008. 

HSBC Holdings  
(Audited) 

The most significant increase was in Mexico, 
reflecting higher impairment charges in the credit 
card portfolio due to a combination of higher 
average balances from organic expansion and 
growing delinquency rates driven by a deterioration 
in credit quality as the 2006 and 2007 vintages 
continued to season and move into later stages of 
delinquency. Management action to improve the 
quality of new business included tightened 
underwriting, enhanced collection strategies and 
better managed customer acquisition channels. The 
commercial portfolio in Mexico also experienced 
higher impairment charges due to credit quality 
deterioration among small and medium sized 
enterprises as the economy weakened. In Brazil, 
higher impairment charges were driven by a 
combination of balance growth and credit quality 
deterioration in the vehicle finance and payroll loan 
portfolios. 

HSBC Holdings – maximum exposure to credit risk 
(Audited) 

Credit risk primarily arises in HSBC Holdings from 
transactions with Group subsidiaries and from 
guarantees issued in support of obligations assumed 
by certain Group operations in the normal conduct of 
their business. 

These risks are reviewed and managed within 
regulatory and internal limits for exposures by the 
HSBC Global Risk function, which provides high-
level centralised oversight and management of 
HSBC’s credit risks worldwide. 

No collateral or other credit enhancements were 
held by HSBC Holdings in respect of its transactions 
with subsidiaries. 

HSBC Holdings’ maximum exposure to credit 

risk at 31 December 2009 is shown below. Its 
financial assets principally represent claims on 
Group subsidiaries in Europe and North America. 

Derivatives ............................................................................................................................................  
Loans and advances to HSBC undertakings  ........................................................................................  
Financial investments  ...........................................................................................................................  
Financial guarantees and similar contracts  ..........................................................................................  
Loan and other credit-related commitments  ........................................................................................  

Maximum exposure 

2009  
US$m 

2,981 
23,212 
2,455 
35,073 
3,240 

66,961 

2008 
US$m 

3,682 
11,804 
2,629 
47,341 
3,241 

68,697 

All of the derivative transactions are with HSBC 

undertakings which are banking counterparties 
(2008: 100 per cent).  

The credit quality of the loans and advances to 
HSBC undertakings is assessed as satisfactory risk, 
with 100 per cent of the exposure being neither past 
due nor impaired (2008: 100 per cent). 

The long-term debt ratings of the HSBC Group 

issuers of the financial investments are within the 
Standard & Poor’s ratings range of A+ to A– (2008: 
AA– to A). 

Risk elements in the loan portfolio 
(Unaudited) 

The disclosure of credit risk elements in this section 
reflects US accounting practice and classifications. 
The purpose of the disclosure is to present within the 
US disclosure framework those elements of the loan 
portfolios with a greater risk of loss. The three main 
classifications of credit risk elements presented are: 

• 
• 

• 

impaired loans; 

unimpaired loans contractually past due 90 days 
or more as to interest or principal; and 

troubled debt restructurings not included in the 
above. 

In the following tables, HSBC presents 
information on its impaired loans and advances in 
accordance with the classification approach 
described on page 225. 

Impaired loans 

Loans are classified as impaired when there is 
objective evidence that not all contractual cash flows 
will be received. In accordance with IFRSs, HSBC 
recognises interest income on assets after they have 
been written down as a result of an impairment loss.  

Unimpaired loans past due 90 days or more 

Loans that are subject to individual impairment 
assessment and are over 90 days past due as regards 

241 

 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Credit risk > Risk elements  

principal and/or interest are classified as unimpaired 
loans when the Group expects to recover the 
contractual cash flows in full. 

Troubled debt restructurings 

The SEC requires separate disclosure of any loans 
whose terms have been modified by the lender 
because of the borrower’s financial difficulties, as 
a concession that the lender would not otherwise 
consider. These are classified as troubled debt 
restructurings (‘TDR’s). The definition of TDRs 
differs from the definition of renegotiated loans as 
disclosed under IFRSs, see page 224, as follows. 
After restructuring, TDRs may continue to be 
classified as impaired, as past due but not impaired 
or, where appropriate, as neither past due nor 
impaired. Under IFRSs, disclosure is required of 
loans that would otherwise have been classified 
as past due or impaired whose terms have been 
renegotiated.  

Furthermore, a loan is no longer classified as 
a TDR after the end of the first year following the 
restructuring if the loan performs in accordance with 
the new terms, and the interest rate at the time of 
restructuring was a market rate for a loan with 
comparable risk.  

Potential problem loans 

Credit risk elements also cover potential problem 
loans. These are loans where information on 
possible credit problems among borrowers causes 
management to seriously doubt their ability to 
comply with the loan repayment terms. There are no 
potential problem loans other than those identified 
in the table of risk elements set out below, and as 
discussed in ‘Areas of special interest’ on page 214. 
‘Areas of special interest’ includes further disclosure 
about certain homogeneous groups of loans which 
are collectively assessed for impairment, and 
represent the Group’s most significant exposures to 
potential problem loans, including ARMs and stated-
income products. Collectively assessed loans and 
advances, as set out on page 231, although not 
classified as impaired until more than 90 days, are 
assessed collectively for losses that have been 
incurred but have not yet been individually 
identified. This policy is further described on 
page 203. 

242 

 
 
 
 
 
 
Analysis of risk elements in the loan portfolio by geographical region 
(Unaudited) 

Impaired loans 
Europe ......................................................... 
Hong Kong  ................................................. 
Rest of Asia-Pacific7 ................................... 
Middle East7 ................................................ 
North America8 ........................................... 
Latin America  ............................................. 

Unimpaired loans contractually past  
due 90 days or more as to principal  
or interest 

Europe ......................................................... 
Hong Kong  ................................................. 
Rest of Asia-Pacific7 ................................... 
Middle East7 ................................................ 
North America  ............................................ 
Latin America  ............................................. 

Troubled debt restructurings (not 

included in the classifications above) 
Europe ......................................................... 
Hong Kong  ................................................. 
Rest of Asia-Pacific7 ................................... 
Middle East7 ................................................ 
North America  ............................................ 
Latin America  ............................................. 

Trading loans classified as in default 
North America  ............................................ 

Risk elements on loans 
Europe ......................................................... 
Hong Kong  ................................................. 
Rest of Asia-Pacific7 ................................... 
Middle East7 ................................................ 
North America  ............................................ 
Latin America  ............................................. 

Assets held for resale 
Europe ......................................................... 
Hong Kong  ................................................. 
Rest of Asia-Pacific7 ................................... 
Middle East7 ................................................ 
North America  ............................................ 
Latin America  ............................................. 

Total risk elements 
Europe ......................................................... 
Hong Kong  ................................................. 
Rest of Asia-Pacific7 ................................... 
Middle East7 ................................................ 
North America  ............................................ 
Latin America  ............................................. 

Loan impairment allowances as a 

percentage of risk elements on loans36 ... 

For footnotes, see page 291. 

2009 
US$m 

10,873 
846 
1,201 
1,666 
13,308 
2,951 

30,845 

57 
4 
36 
215 
217 
40 

569 

436 
236 
135 
103 
9,613 
1,518 

12,041 

798 

11,366 
1,086 
1,372 
1,984 
23,936 
4,509 

44,253 

52 
10 
8 
2 
707 
153 

932 

11,418 
1,096 
1,380 
1,986 
24,643 
4,662 

45,185 

2008 
US$m 

6,844 
852 
835 
279 
14,285 
2,327 

25,422 

635 
43 
84 
190 
108 
21 

1,081 

366 
165 
90 
29 
5,618 
1,067 

7,335 

561 

7,845 
1,060 
1,009 
498 
20,572 
3,415 

34,399 

81 
26 
11 
2 
1,758 
113 

1,991 

7,926 
1,086 
1,020 
500 
22,330 
3,528 

36,390 

At 31 December  

2007
US$m   

2006 
US$m   

6,266 
433 
779 
309 
9,662 
2,145 

5,858 
454 
807 
381 
6,108 
1,478 

2005
US$m 

5,081 
506 
596 
349 
4,602 
1,226 

19,594 

15,086 

12,360 

202 
49 
94 
62 
24 
421 

852 

648 
146 
23 
11 
3,322 
848 

4,998 

675 

7,116 
628 
896 
382 
13,683 
3,414 

26,119 

59 
29 
5 
2 
1,172 
101 

1,368 

7,175 
657 
901 
384 
14,855 
3,515 

27,487 

237 
79 
75 
3 
78 
165 

637 

360 
189 
56 
17 
1,712 
915 

3,249 

127 

6,455 
722 
938 
401 
8,025 
2,558 

592 
74 
40 
– 
32 
4 

742 

239 
198 
96 
25 
1,417 
878 

2,853 

11 

5,912 
778 
732 
374 
6,062 
2,108 

19,099 

15,966 

30 
42 
15 
2 
999 
91 

1,179 

6,485 
764 
953 
403 
9,024 
2,649 

205 
49 
29 
2 
582 
103 

970 

6,117 
827 
761 
376 
6,644 
2,211 

20,278 

16,936 

%   

%     

%     

%     

58.8    

70.8 

75.5     

71.6     

% 

71.2 

243 

 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Liquidity and funding > Policies and procedures / Primary sources of funding / Liquidity risk management 

Liquidity and funding  
(Audited) 

Liquidity risk is the risk that HSBC does not have 
sufficient financial resources to meet its obligations 
as they fall due, or will have to do so at an excessive 
cost. This risk arises from mismatches in the timing 
of cash flows. Funding risk (a form of liquidity risk) 
arises when the liquidity needed to fund illiquid asset 
positions cannot be obtained at the expected terms 
and when required. 

The objective of HSBC’s liquidity and funding 

management framework is to ensure that all 
foreseeable funding commitments can be met when 
due, and that access to the wholesale markets is 
co-ordinated and cost-effective. To this end, HSBC 
maintains a diversified funding base comprising 
core retail and corporate customer deposits and 
institutional balances. This is augmented with 
wholesale funding and portfolios of highly liquid 
assets diversified by currency and maturity which 
are held to enable HSBC to respond quickly and 
smoothly to unforeseen liquidity requirements. 

HSBC requires its operating entities to maintain 
strong liquidity positions and to manage the liquidity 
profiles of their assets, liabilities and commitments 
with the objective of ensuring that their cash flows 
are balanced appropriately and that all their 
anticipated obligations can be met when due. 

HSBC adapts its liquidity and funding risk 
management framework in response to changes in 
the mix of business that it undertakes, and to changes 
in the nature of the markets in which it operates. The 
Group has continuously monitored the impact of 
recent market events on its liquidity positions and 
has changed customer behavioural assumptions and 
assumed asset liquidity characteristics where 
justified. The liquidity and funding risk management 
framework will continue to evolve as the Group 
assimilates knowledge from the recent market events, 
the effects of which are discussed more fully below.  

Policies and procedures 
(Audited) 

The management of liquidity and funding is 
primarily undertaken locally in HSBC’s operating 
entities in compliance with practices and limits set 
by the Risk Management Meeting (‘RMM’). These 
limits vary according to the depth and liquidity of 
the market in which the entities operate. It is HSBC’s 
general policy that each banking entity should be 
self-sufficient when funding its own operations. 
Exceptions are permitted for certain short-term 
treasury requirements and start-up operations or for 
branches which do not have access to local deposit 

244 

markets. These entities are funded from HSBC’s 
largest banking operations and within clearly defined 
internal and regulatory guidelines and limits. The 
limits place formal restrictions on the transfer of 
resources between HSBC entities and reflect the 
broad range of currencies, markets and time zones 
within which HSBC operates. 

HSBC’s liquidity and funding management 

process includes: 
• 

projecting cash flows by major currency under 
various stress scenarios and considering the 
level of liquid assets necessary in relation thereto; 

•  monitoring balance sheet liquidity and advances 
to deposits ratios against internal and regulatory 
requirements; 

•  maintaining a diverse range of funding sources 

with back-up facilities; 

•  managing the concentration and profile of debt 

maturities; 

•  managing contingent liquidity commitment 
exposures within pre-determined caps; 

•  maintaining debt financing plans; 

•  monitoring depositor concentration in order to 
avoid undue reliance on large individual 
depositors and ensure a satisfactory overall 
funding mix; and 

•  maintaining liquidity and funding contingency 
plans. These plans identify early indicators of 
stress conditions and describe actions to be 
taken in the event of difficulties arising from 
systemic or other crises, while minimising 
adverse long-term implications for the business. 

Primary sources of funding  
(Audited) 

Current accounts and savings deposits payable on 
demand or at short notice form a significant part of 
HSBC’s funding, and the Group places considerable 
importance on maintaining their stability. For 
deposits, stability depends upon preserving depositor 
confidence in HSBC’s capital strength and liquidity, 
and on competitive and transparent pricing.  

HSBC also accesses professional markets 

in order to provide funding for non-banking 
subsidiaries that do not accept deposits, to maintain a 
presence in local money markets and to optimise the 
funding of asset maturities not naturally matched by 
core deposit funding. In aggregate, HSBC’s banking 
entities are liquidity providers to the interbank market, 
placing significantly more funds with other banks 
than they themselves borrow. 

 
 
 
 
 
The main operating subsidiary that does not 
accept deposits is HSBC Finance, which is funded 
principally by taking term funding in the 
professional markets and securitising assets. 
At 31 December 2009, US$82 billion (2008: 
US$111 billion) of HSBC Finance’s liabilities were 

drawn from professional markets, utilising a range 
of products, maturities and currencies. As the loan 
portfolios within HSBC Finance are in run off it has 
not accessed the term debt markets for more than 
2 years. 

Cash flows payable by HSBC under financial liabilities by remaining contractual maturities 
(Audited) 

Due
 within 3 
months 
US$m 

Due
between 
3 and 12 
months
US$m 

Due 
between 
1 and 5 
years  
US$m   

85,922 
277,071 
– 
1,050 
300 
49,493 
481 
25,123 

439,440 
87,044 
15,288 

541,772 

82,514 
332,207 
– 
2,713 
373 
56,590 
686 
26,180 

501,263 
105,952 
13,429 

620,644 

18,925 
71,243 
– 
5,976 
1,002 
38,445 
3,020 
5,732 

144,343 
101,289 
17,072 

262,704 

8,734 
69,721 
– 
6,969 
1,479 
53,174 
1,646 
5,473 

147,196 
153,774 
17,756 

318,726 

6,180 
45,561 
– 
36,185 
467 
66,661 
8,660 
2,354 

166,068 
107,379 
10,749 

284,196 

4,875 
34,537 
– 
34,855 
2,634 
68,169 
9,718 
1,472 

156,260 
72,111 
9,807 

238,178 

Due
after 5 
years
US$m 

1,359 
7,911 
– 
67,209 
320 
22,663 
52,304 
1,103 

152,869 
41,147 
4,031 

198,047 

2,356 
5,798 
– 
64,853 
1,003 
22,920 
41,701 
1,022 

139,653 
32,432 
5,577 

177,662 

similar contracts are classified on the basis of the 
earliest date they can be called. 

Cash flows payable in respect of customer 
accounts are primarily contractually repayable on 
demand or at short notice. However, in practice, short-
term deposit balances remain stable as inflows and 
outflows broadly match and a significant portion of 
loan commitments expire without being drawn upon. 

The management of liquidity risk 
(Audited) 

The Group uses three principal measures to manage 
liquidity risk, as described below. 

At 31 December 2009 
Deposits by banks .........................................................  
Customer accounts ........................................................  
Trading liabilities ..........................................................  
Financial liabilities designated at fair value .................  
Derivatives ....................................................................  
Debt securities in issue  .................................................  
Subordinated liabilities .................................................  
Other financial liabilities  ..............................................  

Loan and other credit-related commitments  ................  
Financial guarantees and similar contracts  ..................  

At 31 December 2008 
Deposits by banks .........................................................  
Customer accounts ........................................................  
Trading liabilities ..........................................................  
Financial liabilities designated at fair value .................  
Derivatives ....................................................................  
Debt securities in issue  .................................................  
Subordinated liabilities .................................................  
Other financial liabilities  ..............................................  

Loan and other credit-related commitments  ................  
Financial guarantees and similar contracts  ..................  

On 
demand
US$m 

39,484 
800,199 
268,130 
6,628 
245,027 
124 
43 
22,500 

1,382,135 
221,191 
6,111 

1,609,437 

45,884 
698,187 
247,652 
5,365 
482,039 
481 
92 
19,474 

1,499,174 
239,753 
5,749 

1,744,676 

The balances in the above table will not agree 

directly with the balances in the consolidated 
balance sheet as the table incorporates, on an 
undiscounted basis, all cash flows relating to 
principal and future coupon payments (except for 
trading liabilities and trading derivatives). In 
addition, loan and other credit-related commitments 
and financial guarantees and similar contracts are 
generally not recognised on the balance sheet. 
Trading liabilities and trading derivatives have been 
included in the ‘On demand’ time bucket, and not by 
contractual maturity, because trading liabilities are 
typically held for short periods of time. The 
undiscounted cash flows payable under hedging 
derivative liabilities are classified according to their 
contractual maturity. The undiscounted cash flows 
potentially payable under financial guarantees and  

245 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Liquidity and funding > Liquidity risk management / Contingent liquidity risk   

Advances to deposits ratio 

HSBC emphasises the importance of core current 
accounts and savings accounts as a source of funds 
to finance lending to customers, and discourages 
reliance on short-term professional funding. This is 
achieved by placing limits on Group banking entities 
which restrict their ability to increase loans and 
advances to customers without corresponding 
growth in current accounts and savings accounts. 
This measure is referred to as the ‘advances to 
deposits’ ratio. 

Advances to deposits ratio limits are set by the 
RMM and monitored by Group Finance. The ratio 
describes loans and advances to customers as a 
percentage of the total of core customer current and 
savings accounts and term funding with a remaining 
term to maturity in excess of one year. Loans and 
advances to customers which are part of reverse 
repurchase arrangements, and where HSBC receives 
securities which are deemed to be liquid, are 
excluded from the advances to deposits ratio. The 
classification of a deposit as ‘core’ includes 
consideration of the size of the customer’s total 
deposit balances, the pricing and the deposit’s 
behavioural characteristics. 

The three principal banking entities listed in the 
table below represented 70 per cent of HSBC’s total 
core deposits at 31 December 2009 (2008: 70 per 
cent). The table shows that loans and advances to 
customers in HSBC’s principal banking entities are 
overwhelmingly financed by reliable and stable 
sources of funding. HSBC would meet any 
unexpected net cash outflows by selling securities 
and accessing additional funding sources such as 

interbank or collateralised lending markets. The 
distinction between core and non-core deposits 
generally means that the Group’s measure of 
advances to deposits is more restrictive than that 
which could be inferred from the published financial 
statements. For example, HSBC’s consolidated 
advances to deposits measure at 31 December 2009 
based only on published balance sheet information 
was 77.3 per cent (2008: 83.6 per cent).  

Ratio of net liquid assets to customer 
liabilities 

Net liquid assets are the aggregated liquid assets 
less all funds maturing in the next 30 days from 
wholesale market sources and from customers who 
are deemed to be professional. For this purpose, 
HSBC defines liquid assets as cash balances, short-
term interbank deposits and highly-rated debt 
securities available for immediate sale and for which 
a deep and liquid market exists. Contingent liquidity 
risk associated with committed loan facilities is not 
reflected in the ratios. The Group’s framework for 
monitoring this risk is described in ‘Contingent 
liquidity risk’ below. 

Limits for the ratio of net liquid assets to 
customer liabilities are set for each bank operating 
entity, but not for HSBC Finance. As HSBC Finance 
does not accept customer deposits, it is not 
appropriate to manage its liquidity using standard 
liquidity ratios. See ‘HSBC Finance’ below.  

Ratios of net liquid assets to customer liabilities 

are provided in the following table, along with the 
US dollar equivalents of net liquid assets. 

HSBC’s principal banking entities – the management of liquidity risk 
(Audited) 

Advances to deposits ratios 

Ratio of net liquid assets  
to customer liabilities 

HSBC Bank (UK operations)  

Year-end ............................    
Maximum  .........................    
Minimum  ..........................    
Average .............................    

The Hongkong and Shanghai 
Banking Corporation  
Year-end ............................    
Maximum  .........................    
Minimum  ..........................    
Average .............................    

HSBC Bank USA 

Year-end ............................    
Maximum  .........................    
Minimum  ..........................    
Average .............................    

2009     
%     

102.3     
107.7     
101.7     
105.1     

70.9     
77.4     
68.6     
71.5     

98.1     
110.6     
98.1     
105.4     

2009     
%     

8.8     
13.6     
6.5     
10.2     

30.0     
35.0     
25.0     
30.7     

17.8     
31.5     
16.7     
22.2     

2008   
%   

7.1   
14.1   
6.9   
10.0   

25.0   
25.0   
19.9   
21.9   

31.5   
31.5   
15.8   
22.6   

2008   
%   

106.0   
106.7   
97.5   
101.5   

77.4   
82.9   
76.7   
80.6   

103.7   
117.3   
103.7   
111.8   

246 

Net liquid assets 
2009     
US$bn     

2008 
US$bn 

29.2     
46.2     
19.5     
32.6     

84.9     
97.8     
64.6     
85.1     

14.1     
27.4     
13.2     
18.9     

21.3 
52.5 
21.3 
35.8 

64.6 
64.6 
51.1 
56.5 

27.4 
27.4 
17.1 
21.5 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
Advances to deposits ratios 

2009     
%     

2008   
%   

Ratio of net liquid assets  
to customer liabilities 

2009     
%     

2008   
%   

Net liquid assets 
2009     
US$bn     

2008 
US$bn 

80.8     
85.2     
80.8     
82.2     

85.2   
92.3   
82.7   
88.1   

29.4     
29.4     
24.7     
27.3     

26.5   
26.5   
19.4   
22.5   

94.7     
94.7     
73.2     
84.8     

83.5 
83.5 
66.1 
73.9 

Total of HSBC’s other 

principal banking entities37 
Year-end ............................    
Maximum  .........................    
Minimum  ..........................    
Average .............................    

For footnote, see page 291. 

The reduction in the quantum of net liquid 
assets in HSBC Bank USA between 2008 and 2009 
reflects the temporary high level of net liquid assets 
maintained at the end of 2008 in anticipation of 
funding requirements for the credit card portfolios 
transferred to HSBC Bank USA from HSBC Finance 
in early 2009. 

Projected cash flow scenario analysis 

The Group uses a number of standard projected cash 
flow scenarios designed to model both Group-
specific and market-wide liquidity crises, in which 
the rate and timing of deposit withdrawals and 
drawdowns on committed lending facilities are 
varied, and the ability to access interbank funding 
and term debt markets and to generate funds from 
asset portfolios is restricted. The scenarios are 
modelled by all Group banking entities and by 
HSBC Finance. The appropriateness of the 
assumptions under each scenario is regularly 
reviewed. In addition to the Group’s standard 
projected cash flow scenarios, individual entities 
are required to design their own scenarios to reflect 
specific local market conditions, products and 
funding bases. 

Limits for cumulative net cash flows under 
stress scenarios are set for each banking entity and 
for HSBC Finance. Both ratio and cash flow limits 
reflect the local market place, the diversity of 
funding sources available and the concentration risk 
from large depositors. Compliance with entity level 
limits is monitored centrally by Group Finance and 
reported regularly to the RMM. 

HSBC Finance 

As HSBC Finance is unable to accept standard 
retail customer deposits, it takes funding from the 
professional markets. HSBC Finance uses a range 
of measures to monitor funding risk, including 
projected cash flow scenario analysis and caps 
placed on the amount of unsecured term funding 

that can mature in any rolling three-month and 
rolling 12-month periods. HSBC Finance also 
maintains access to committed sources of secured 
funding and has in place committed backstop lines 
for short-term refinancing CP programmes.  

HSBC Finance – funding 
(Audited) 

At 31 December 

2009 
  US$bn 

2008 
  US$bn 

Maximum amounts of unsecured term 
funding maturing in any rolling: 
3 month period  .................................    
12 month period  ...............................    

Unused committed sources of secured 

5.2 
12.3 

funding38  ...........................................    

0.4 

6.0 
17.4 

2.4 

Committed backstop lines from  

non-Group entities in support of  
CP programmes ................................    

5.3 

7.3 

For footnote, see page 291. 

The need for HSBC Finance to refinance 
maturing term funding is mitigated by the continued 
run-down of its balance sheet. 

Contingent liquidity risk 
(Audited) 

In the normal course of business, Group entities 
provide customers with committed facilities, 
including committed backstop lines to conduit 
vehicles sponsored by the Group and standby 
facilities to corporate customers. These facilities 
increase the funding requirements of the Group 
when customers choose to raise drawdown levels 
over and above their normal utilisation rates. The 
liquidity risk consequences of increased levels of 
drawdown are analysed in the form of projected cash 
flows under different stress scenarios. The RMM 
also sets limits for non-cancellable contingent 
funding commitments by Group entity after due 
consideration of each entity’s ability to fund them. 
The limits are split according to the borrower, the 
liquidity of the underlying assets and the size of the 
committed line.  

247 

 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Liquidity and funding > Contingent liquidity risk / Impact of market turmoil / HSBC Holdings  

The Group’s contractual exposures at 31 December monitored under the contingent liquidity risk limit structure 
(Audited) 

HSBC Bank 
2009     

2008 
  US$bn      US$bn 

HSBC Bank USA 

HSBC Bank Canada 

2009 
  US$bn 

2008 
  US$bn 

2009 
  US$bn 

2008     

2008 
  US$bn      US$bn      US$bn 

  The Hongkong and 
Shanghai Banking 
Corporation 
2009     

Conduits 
Client-originated assets39  ............   
– total lines  .............................  
– largest individual lines  ........   
HSBC-managed assets40  .............   
Other conduits41  ..........................   

Single-issuer liquidity facilities   
– five largest42 .........................   
– largest market sector43  .........   

For footnotes, see page 291. 

7.4     
0.8     
29.1     
–     

4.3     
7.9     

5.6 
1.0 
34.8 
– 

6.0 
7.3 

6.4 
0.4 
– 
1.3 

6.1 
4.7 

11.2 
0.4 
– 
1.1 

5.0 
3.5 

0.3 
0.1 
– 
– 

2.0 
2.9 

0.3     
0.2     
–     
–     

1.5     
2.4     

0.3     
0.3     
–     
–     

1.2     
1.5     

– 
– 
– 
– 

1.0 
1.7 

In times of market stress, the Group may choose 

to provide non-contractual liquidity support to 
certain HSBC-sponsored vehicles or HSBC-
promoted products. This support would only be 
provided after careful consideration of the potential 
funding requirement and the impact on the entity’s 
overall liquidity.  

The impact of market turmoil on the Group’s 
liquidity risk position 
(Audited) 

Market turmoil continued to have significant adverse 
effects on the liquidity and funding risk profile of 
the banking system in 2009, although the effects 
gradually moderated during the year: 

• 

interbank funding costs remained above pre-
market turmoil levels, although they declined 
significantly from the peaks observed in the 
latter part of 2008; 

•  many asset classes continued to suffer from 

reduced liquidity; 

• 

the ability of many market participants to issue 
either unsecured or secured debt continued to be 
restricted, although the effect was mitigated in 
part by the support provided by some central 
bank and government programmes; and 

•  many special purpose entities with investments 
linked to US sub-prime mortgages, or to ABSs 
where the underlying credit exposures were not 
fully transparent, continued to experience 
difficulties in raising wholesale funding. 

In general terms, the strains arising from the 

credit crisis were concentrated in the wholesale 
market. The retail market, the market from which 
HSBC derives its core current and savings accounts, 
(the importance of which as a source of funding for 
the Group is discussed under ‘Advances to deposits 

ratio’ above) was relatively unaffected. The Group’s 
limited dependence on wholesale markets for 
funding has been a significant competitive advantage 
to HSBC through the recent period of dislocation in 
the financial markets.  

As a net provider of funds to the interbank 
market, HSBC has not been significantly 
affected by the scarcity of interbank funding. 

HSBC’s customer deposit base grew between 

30 June 2007, the reporting date closest to the onset 
of the market turmoil, and 31 December 2009 by 
US$178 billion. This growth in US dollar equivalent 
terms was diluted by the strengthening of the US 
dollar against other major currencies between these 
two reporting dates, and therefore understates the 
growth in customer deposits on an underlying 
currency basis.  

A number of central banks and governments 

have taken action to alleviate the effects of the 
market turmoil, including making available 
government guaranteed term funding facilities. 
In the US, bank issuance under such programmes 
became normal market practice during 2008, 
although many market participants successfully 
issued non-government guaranteed debt in the 
latter half of 2009. HSBC’s US-based operations 
participated modestly at the outset in the US 
government guaranteed term debt issuance scheme. 
At 31 December 2009, US$2.67 billion had been 
issued by HSBC USA, Inc. under the Federal 
Deposit Insurance Corporation Temporary Liquidity 
Guarantee Programme. This debt was issued in 
2008. 

The deterioration of the US sub-prime credit 
market reduced the availability of term financing to 
entities with exposures to the US sub-prime market. 
However, HSBC Finance, by virtue of its position 

248 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
   
   
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
   
 
 
 
 
 
 
 
 
within the Group, continued to enjoy committed 
financing facilities, albeit at a lower level, and access 
to CP markets at competitive interest rates. By 
reducing the size of its balance sheet, issuing cost-
effective retail debt, receiving capital infusions from 
the HSBC Group and utilising alternative sources of 
funding, including from other members of the HSBC 
Group, HSBC Finance eliminated the need to issue 
institutional term debt in 2008 and 2009. Funding 
plans are in place which would enable HSBC 
Finance to deal with a recurrence of stress in the 
credit markets. As part of liquidity management, 
asset portfolios totalling US$15.3 billion were 
transferred from HSBC Finance to HSBC Bank USA 
in January 2009, resulting in US$8.0 billion of net 
funding benefit to HSBC Finance. 

The scheme set up by the US Federal Reserve in 

2008 to provide support to US issuers in the CP 
market was extended to 1 February 2010. Under this 
scheme, HSBC Finance was eligible to issue a 
maximum of US$12.0 billion. At 31 December 2009, 
HSBC Finance did not have any outstanding CP 
under this programme (31 December 2008: 
US$520 million). 

The effect of the market turmoil on liquidity and 
funding elsewhere in HSBC was largely restricted to 
the Group’s activities that historically depended 
upon the asset-backed CP markets for funding, 
specifically SIVs and conduits, and certain money 
market funds. This is discussed in detail on 
page 182. 

HSBC Holdings  
(Audited) 

HSBC Holdings’ primary sources of cash are the 
receipt of dividends from subsidiaries, interest on 
and repayment of, intra-group loans, and interest 
earned on its own liquid funds. HSBC Holdings also 
received cash from its rights issue in April 2009 and, 
on an ongoing basis, raises ancillary funds in the 
debt capital markets through subordinated and senior 
debt issuance. Primary uses of cash are investments 
in subsidiaries, interest payments to debt holders and 
dividend payments to shareholders.  

HSBC Holdings is also subject to contingent 

liquidity risk by virtue of loan and other credit-
related commitments and guarantees and similar 
contracts issued. Such commitments and guarantees 
are only issued after due consideration of HSBC 
Holdings’ ability to finance the commitments and 
guarantees and the likelihood of the need arising.  

HSBC Holdings actively manages the cash 
flows from its subsidiaries to optimise the amount of 
cash held at the holding company level. The ability 
of its subsidiaries to pay dividends or advance 
monies to HSBC Holdings depends on, among other 
things, their respective regulatory capital 
requirements, statutory reserves, and financial and 
operating performance. The wide range of HSBC’s 
activities means that HSBC Holdings is not 
dependent on a single source of profits to fund its 
dividend payments to shareholders. During 2009 
HSBC Holdings continued to have full access to 
debt capital markets at market rates and issued 
US$5.3 billion of capital instruments and senior debt 
(2008: US$8.8 billion). 

249 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Liquidity and funding > HSBC Holdings // Market risk > Sensitivity analysis 

Cash flows payable by HSBC Holdings under financial liabilities by remaining contractual maturities 
(Audited) 

At 31 December 2009 
Amounts owed to HSBC undertakings  ................... 
Financial liabilities designated at fair value ............ 
Derivatives  ............................................................... 
Debt securities in issue ............................................. 
Subordinated liabilities  ............................................ 
Other financial liabilities  ......................................... 

Loan commitments  .................................................. 
Financial guarantees and similar contracts .............. 

At 31 December 2008 
Amounts owed to HSBC undertakings  ................... 
Financial liabilities designated at fair value ............ 
Derivatives  ............................................................... 
Subordinated liabilities  ............................................ 
Other financial liabilities  ......................................... 

Loan commitments  .................................................. 
Financial guarantees and similar contracts .............. 

On 

demand   
US$m 

Due
 within 3

months   
US$m 

Due
between 
3 and 12 
months   
US$m 

Due 
between 
1 and 5 

years   
US$m 

– 
– 
362 
– 
– 
– 

362 
3,240 
35,073 

38,675 

– 
– 
1,324 
– 
– 

1,324 
3,241 
47,341 

51,906 

292 
229 
– 
37 
243 
1,239 

2,040 
– 
– 

2,040 

133 
587 
– 
235 
1,805 

2,760 
– 
– 

2,760 

25 
687 
– 
112 
728 
– 

1,552 
– 
– 

1,552 

539 
1,762 
– 
706 
– 

3,007 
– 
– 

3,007 

3,477 
6,205 
– 
2,346 
3,881 
– 

15,909 
– 
– 

15,909 

3,590 
5,977 
– 
3,764 
– 

13,331 
– 
– 

13,331 

Due
after 5 
years 
US$m 

– 
26,152 
– 
1,698 
32,232 
– 

60,082 
– 
– 

60,082 

– 
25,571 
– 
32,214 
– 

57,785 
– 
– 

57,785 

The balances in the above table will not agree 

Market risk is the risk that movements in 

directly with the balances in the balance sheet of 
HSBC Holdings as the table incorporates, on an 
undiscounted basis, all cash flows relating to 
principal and future coupon payments (except 
for trading derivatives).  

In addition, loan and other credit-related 
commitments and financial guarantees and similar 
contracts are generally not recognised on the balance 
sheet. Trading derivatives are included in the ‘On 
demand’ time bucket, and not by contractual 
maturity, because trading derivatives are typically 
held for short periods of time. The undiscounted 
cash flows potentially payable under financial 
guarantees and similar contracts are classified on the 
basis of the earliest date they can be called. 

Market risk  
(Audited) 

The objective of HSBC’s market risk management is 
to manage and control market risk exposures in order 
to optimise return on risk while maintaining a market 
profile consistent with the Group’s status as one of 
the world’s largest banking and financial services 
organisations. 

market factors, including foreign exchange rates and 
commodity prices, interest rates, credit spreads and 
equity prices, will reduce HSBC’s income or the 
value of its portfolios. 

HSBC separates exposures to market risk into 
trading and non-trading portfolios. Trading portfolios 
include those positions arising from market-making, 
position-taking and other marked-to-market 
positions so designated. 

Non-trading portfolios include positions that 
arise from the interest rate management of HSBC’s 
retail and commercial banking assets and liabilities, 
financial investments designated as available for sale 
and held to maturity, and exposures arising from 
HSBC’s insurance operations.  

Market risk arising in HSBC’s insurance 
businesses is discussed in ‘Risk management of 
insurance operations’ on pages 265 to 285. 

The management of market risk is principally 

undertaken in Global Markets using risk limits 
approved by the GMB. Limits are set for portfolios, 
products and risk types, with market liquidity being 
a principal factor in determining the level of limits 
set. Group Risk, an independent unit within Group 
Management Office, develops the Group’s market 

250 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
risk management policies and measurement 
techniques. Each major operating entity has an 
independent market risk management and control 
function which is responsible for measuring market 
risk exposures in accordance with the policies 
defined by Group Risk, and monitoring and 
reporting these exposures against the prescribed 
limits on a daily basis. 

Each operating entity is required to assess the 

market risks which arise on each product in its 
business and to transfer these risks to either its local 
Global Markets unit for management, or to separate 
books managed under the supervision of the local 
Asset and Liability Management Committee 
(‘ALCO’). The aim is to ensure that all market risks 
are consolidated within operations which have the 
necessary skills, tools, management and governance 
to manage such risks professionally. In certain cases 
where the market risks cannot be adequately 
captured by the transfer process, simulation 
modelling is used to identify the impact of varying 
scenarios on valuations and net interest income. 

HSBC uses a range of tools to monitor and limit 

market risk exposures. These include sensitivity 
analysis, value at risk (‘VAR’) and stress testing.  

Sensitivity analysis 
(Unaudited) 

Sensitivity measures are used to monitor the market 
risk positions within each risk type, for example, 
present value of a basis point movement in interest 
rates, for interest rate risk. Sensitivity limits are set 
for portfolios, products and risk types, with the depth 
of the market being one of the principal factors in 
determining the level of limits set. 

Value at risk  
(Audited) 

VAR is a technique that estimates the potential losses 
that could occur on risk positions as a result of 
movements in market rates and prices over a 
specified time horizon and to a given level of 
confidence.  

The VAR models used by HSBC are based 

predominantly on historical simulation. These 
models derive plausible future scenarios from past 
series of recorded market rates and prices, taking 
account of inter-relationships between different 
markets and rates such as interest rates and foreign  

exchange rates. The models also incorporate the 
effect of option features on the underlying 
exposures. 

The historical simulation models used by HSBC 

incorporate the following features: 

• 

• 

potential market movements are calculated with 
reference to data from the past two years; 

historical market rates and prices are calculated 
with reference to foreign exchange rates and 
commodity prices, interest rates, equity prices 
and the associated volatilities; and 

•  VAR is calculated to a 99 per cent confidence 
level and for a one-day holding period. 

HSBC routinely validates the accuracy of its 

VAR models by back-testing the actual daily profit 
and loss results, adjusted to remove non-modelled 
items such as fees and commissions, against the 
corresponding VAR numbers. Statistically, HSBC 
would expect to see losses in excess of VAR only 
1 per cent of the time over a one-year period. The 
actual number of excesses over this period can 
therefore be used to gauge how well the models are 
performing.  

Although a valuable guide to risk, VAR should 

always be viewed in the context of its limitations. 
For example:  

• 

• 

• 

the use of historical data as a proxy for 
estimating future events may not encompass all 
potential events, particularly those which are 
extreme in nature; 

the use of a one-day holding period assumes that 
all positions can be liquidated or the risk offset 
in one day. This may not fully reflect the market 
risk arising at times of severe illiquidity, when a 
one-day holding period may be insufficient to 
liquidate or hedge all positions fully; 

the use of a 99 per cent confidence level, by 
definition, does not take into account losses that 
might occur beyond this level of confidence;  

•  VAR is calculated on the basis of exposures 
outstanding at the close of business and 
therefore does not necessarily reflect intra-day 
exposures; and 

•  VAR is unlikely to reflect loss potential on 
exposures that only arise under significant 
market moves. 

251 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Market risk > Impact of market turmoil / Trading portfolios  

Stress testing 

In recognition of the limitations of VAR, HSBC 
augments it with stress testing to evaluate the 
potential impact on portfolio values of more 
extreme, although plausible, events or movements 
in a set of financial variables. 

The process is governed by the Stress Testing 

Review Group forum. This coordinates the Group’s 
stress testing scenarios in conjunction with regional 
risk managers, considering actual market risk 
exposures and market events in determining the 
scenarios to be applied at portfolio and consolidated 
levels, as follows: 

• 

• 

• 

• 

sensitivity scenarios, which consider the impact 
of any single risk factor or set of factors that are 
unlikely to be captured within the VAR models, 
such as the break of a currency peg; 

technical scenarios, which consider the largest 
move in each risk factor, without consideration 
of any underlying market correlation; 

hypothetical scenarios, which consider potential 
macro economic events, for example, a global 
flu pandemic; and 

historical scenarios, which incorporate historical 
observations of market movements during 
previous periods of stress which would not be 
captured within VAR. 

Stress testing results provide senior management 

with an assessment of the financial impact such 
events would have on HSBC’s profit. The daily 
losses experienced during 2009 were within the 
stress loss scenarios reported to senior management. 

The following table provides an overview of the 

reporting of risks within this section: 

Risk type 
Foreign exchange and 

commodity ........................
Interest rate  ...........................
Equity ....................................
Credit spread  .........................

For footnotes, see page 291. 

Portfolio 

Trading      Non-trading 

VAR     
VAR     
VAR     
VAR     

VAR44
VAR45
Sensitivity 
VAR46

The impact of market turmoil on market risk 
(Audited) 

The market turmoil that began in 2007 and 
accelerated through 2008 was characterised by 
extreme market volatility and, as a consequence, 
increased levels of VAR notwithstanding reduced 
underlying risk positions. High levels of market 
volatility across all asset classes continued into early 

2009. However, the overall impact was limited as a 
result of further managing down the market risk 
exposures in all asset classes during this period. 

Continued high levels of volatility in interest 
rates in 2009 caused a small increase in VAR. 

Central banks’ monetary easing has led to the 

progressive stabilisation of financial markets during 
the second half of 2009. Credit spreads and volatility 
levels have generally continued to decrease as 
liquidity improved throughout the period. 
Additionally, this period was characterised by high 
levels of government borrowing, uncertainty around 
the robustness of economic recovery in major 
economies and concerns over the effect of any 
developing inflationary pressures. As a result, this 
led to the continuation of high levels of volatility in 
interest rates which, together with the extension of 
the asset profile in the non-trading books, caused a 
small increase in the total VAR. 

Value at risk of the trading and non-trading 
portfolios 

The VAR, both trading and non-trading, for the 
Group was as follows: 

Value at risk 
(Audited) 

At 31 December  .................    
Average  ..............................    
Minimum ............................    
Maximum ...........................    

2009   
US$m   

204.5     
156.1     
105.7     
204.5     

2008 
US$m 

191.2 
158.9 
59.8 
287.1 

The daily VAR, both trading and non-trading, 

for the Group was as follows: 

Daily VAR (trading and non-trading) (US$m) 
(Unaudited) 

350

300

250

200

150

100

50

0

D ec-07

May-08

Aug-08

De c-08

Apr-09

Aug-0 9

D ec-09

The major contributor to the trading and non-
trading VAR for the Group was Global Markets. 

The histogram on page 253 illustrates the 

frequency of daily revenue arising from Global 
Markets’ trading, balance sheet management and 
other trading activities. 

252 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The average daily revenue earned from Global 

Markets’ trading, balance sheet management and 
other trading activities in 2009 was US$59.9 million, 
compared with US$21.7 million in the same period 
ended 31 December 2008. The standard deviation of 
these daily revenues was US$38.4 million compared 
with US$53.4 million in 2008. The standard 
deviation measures the variation of daily revenues 
about the mean value of those revenues. 

An analysis of the frequency distribution of 
daily revenue shows that there were 11 days with 
negative revenue during 2009 compared with 
66 days in 2008. The most frequent result was 
daily revenue of between US$30 million and 
US$40 million and US$40 million and 
US$50 million with 29 occurrences each, 
compared with between US$40 million and 
US$50 million with 28 occurrences in 2008. 

Daily distribution of Global Markets’ trading, 
balance sheet management and other trading 
revenues47 
(Unaudited) 

2009 

Number of days 

35

30

25

20

15

10

5

0

29 29

28

26

22

18

17

8

19

15

10

8

9

3

2

4

2

0

6

3

0

0

0

1

0

-50 -40

-30 -20

-1 0

0

10

20

30

40

50

60

70

80

90

100 110 120 130 140 150 160 170 180 190 200

(cid:31) Profit and loss frequency 

US$m 

11 days of negative revenue compared with 
66 in 2008. 

2008 

Number of days 

The effect of any month end adjustments, not 

attributable to a specific daily market move, is 
spread evenly over the days in the month in question. 

Trading revenues generated by Global Markets 

and Balance Sheet Management improved 
considerably in 2009 compared with 2008 due to 
strong client business and favourable positioning 
against the backdrop of a low interest rate 
environment. The histogram of daily revenues for 
2009 below therefore shows the majority of trading 
days closely concentrated around the average daily 
revenues of US$59.9 million, with relatively few 
loss days recorded during the year. 

By contrast, in 2008, trading revenues were 

more volatile, particularly across the Credit 
businesses, which experienced significant losses on 
legacy Credit Trading positions and monoline 
exposures. The graph of daily revenues for 2008 
shows a flatter profile and greater distribution of 
revenues around the average daily revenue of 
US$21.7 million, as the turmoil in the credit markets 
caused volatile trading days where large daily profits 
and losses were reported.  

30

25

20

15

10

5

0

28

26 26

25

19

20

15

9

8

6

5

4 5

3

2 2

2

0

1

1 1

1

1

0

11 11

9

7

5

4

1

1

1

-180-170-160-150-140-130-120-110-100 -90 -8 0 -70 -60 -5 0 -40 -30 -2 0 -10

0

10 20 30

40 50 60 70 80 90 100 110 120 130 140 150

US$m 

(cid:31) Profit and loss frequency 

For footnote, see page 291. 

For a description of HSBC’s fair value and price 

verification controls, see page 166. 

Trading portfolios  
(Audited) 

HSBC’s control of market risk is based on a policy 
of restricting individual operations to trading within 
a list of permissible instruments authorised for each 
site by Group Risk, of enforcing rigorous new 
product approval procedures, and of restricting 
trading in the more complex derivative products only 
to offices with appropriate levels of product 
expertise and robust control systems. 

Market making and position taking is 
undertaken within Global Markets. The VAR for 
such trading activity at 31 December 2009 was 
US$45.3 million (2008: US$72.5 million). This is 
analysed below by risk type: 

253 

 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Market risk > Trading portfolios / Non-trading portfolios  

VAR by risk type for the trading activities (excluding credit spread VAR) 
(Audited) 

Foreign 
  exchange and
commodity 

US$m   

19.5 
29.8   

20.6   
19.0   

11.1   
8.7   

46.7   
54.9   

Interest

rate   
US$m   

42.6   
63.4   

51.3   
50.7   

35.6   
21.4   

78.0   
147.4   

Equity   
US$m   

17.5   
13.9   

11.3   
15.2   

4.9   
8.2   

21.2   
39.0   

Total48
US$m 

45.3 
72.5 

53.8 
53.1 

35.6 
22.6 

86.6 
104.4 

At 31 December 2009 ..................................................  
At 31 December 2008 ...................................................  

Average 

2009  ..........................................................................  
2008  ..........................................................................  

Minimum 

2009  ..........................................................................  
2008  ..........................................................................  

Maximum 

2009  ..........................................................................  
2008  ..........................................................................  

For footnote, see page 291. 

The VAR for overall trading activity as at 
31 December 2009 was lower than in 2008 and 
remained within a narrower band. The decrease was 
driven primarily by the interest rate component due 
to reduced levels of underlying exposure in the 
trading book. 

Credit spread risk 

The risk associated with movements in credit 
spreads is primarily managed through sensitivity 
limits, stress testing, and VAR for those portfolios 
where VAR is calculated. The Group has introduced 
credit spread as a separate risk type within its VAR 
models on a global basis. The VAR shows the effect 
on trading income from a one-day movement in 
credit spreads over a two-year period, calculated to a 
99 per cent confidence level. 

Increased market liquidity helped dampen 
volatility of credit spreads and decrease 
credit VAR in 2009.  

At 31 December 2009, the credit VAR for 
trading activities was US$72.7 million (2008: 
US$218.4 million, calculated on a comparable 
basis). The decrease in the credit VAR in 2009 was 
due to the effect of a reduction in the volatility of 
credit spreads observed during the year, in part 
reflecting increased market liquidity. Also, the actual 
positions within the trading portfolios exposed to 
credit spread risk were lower on 31 December 2009 
than on 31 December 2008. In addition to the above 
measure, certain portfolios are also managed using 
default risk measures where appropriate. 

Credit spread risk also arises on credit derivative 
transactions entered into by Global Banking in order 
to manage the risk concentrations within the 
corporate loan portfolio and so enhance capital 

254 

efficiency. The mark-to-market of these transactions 
is reflected in the income statement. 

At 31 December 2009, the credit VAR on the 

credit derivatives transactions entered into by 
Global Banking was US$13.8 million (2008: 
US$23.0 million). 

Gap risk 

For certain transactions that are structured so that the 
risk to HSBC is negligible under a wide range of 
market conditions or events, there exists a remote 
possibility that a significant gap event could lead 
to loss. A gap event could arise from a change in 
market price from one level to another with no 
accompanying trading opportunity, where the price 
change breaches the threshold beyond which the risk 
profile changes from having no open risk to having 
full exposure to the underlying structure. Such 
movements may occur, for example, when there are 
adverse news announcements and the market for a 
specific investment becomes illiquid, making 
hedging impossible. 

Given the characteristics of these transactions, 

they will make little or no contribution to VAR or to 
traditional market risk sensitivity measures. HSBC 
captures the risks of such transactions within its 
stress testing scenarios and monitors gap risk arising 
on an ongoing basis. HSBC regularly considers the 
probability of gap loss and fair value adjustments are 
booked against this risk. HSBC has not incurred any 
material gap loss in respect of such transactions in 
the 12 months ended 31 December 2009. 

ABSs/MBSs positions 

The ABSs/MBSs exposures within the trading 
portfolios are managed within sensitivity and VAR 
limits, as described on page 251, and are included 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
within the stress testing scenarios as described on 
page 252. 

Non-trading portfolios 
(Audited) 

The principal objective of market risk management 
of non-trading portfolios is to optimise net interest 
income. 

Interest rate risk in non-trading portfolios arises 

principally from mismatches between the future 
yield on assets and their funding cost, as a result 
of interest rate changes. Analysis of this risk is 
complicated by having to make assumptions on 
embedded optionality within certain product areas 
such as the incidence of mortgage prepayments, 
and from behavioural assumptions regarding the 
economic duration of liabilities which are 
contractually repayable on demand such as current 
accounts. The prospective change in future net 
interest income from non-trading portfolios will be 
reflected in the current realisable value of these 
positions, should they be sold or closed prior to 
maturity.  

In order to manage this risk optimally, market 
risk in non-trading portfolios is transferred to Global 
Markets or to separate books managed under the 
supervision of the local ALCO. This transfer is 
usually achieved by a series of internal deals between 
the business units and these books. When the 
behavioural characteristics of a product differ from 
its contractual characteristics, the former are 
assessed to determine the true underlying interest 
rate risk. Local ALCOs are required to regularly 
monitor all such behavioural assumptions and 
interest rate risk positions to ensure they comply 
with interest rate risk limits established by GMB. 

In certain cases, the non-linear characteristics of 

products cannot be adequately captured by the risk 
transfer process. For example, both the flow from 
customer deposit accounts to alternative investment 
products and the precise prepayment speeds of 
mortgages will vary at different interest rate levels, 
and where expectations about future moves in interest 
rates change. In such circumstances, simulation 
modelling is used to identify the impact of varying 
scenarios on valuations and net interest income.  

Once market risk has been consolidated in 
Global Markets or ALCO-managed books, the net 
exposure is typically managed through the use of 
interest rate swaps within agreed limits. The VAR for 
these portfolios is included within the Group VAR 
(see ‘Value at risk of the trading and non-trading 
portfolios’ above).  

255 

Credit spread risk 

At 31 December 2009, the sensitivity of equity to 
the effect of movements in credit spreads, based on 
credit spread VAR, on the Group’s available-for-sale 
debt securities was US$535 million (2008: 
US$1,013 million). The sensitivity was calculated on 
the same basis as applied to the trading portfolio. 
Including the gross exposure for the SICs 
consolidated within HSBC’s balance sheet at 
31 December 2009, the sensitivity increased to 
US$549 million. This sensitivity is struck, however, 
before taking account of any losses which would be 
absorbed by the capital note holders. At 
31 December 2009, the capital note holders would 
have absorbed the first US$2.2 billion (2008: 
US$2.2 billion) of any losses incurred by the SICs 
prior to HSBC incurring any equity losses.  

The notable decrease in this sensitivity at 
31 December 2009, compared with 31 December 
2008, was due to the effect of lower volatility in 
credit spreads observed during 2009. The overall 
credit spread positions within the available-for-sale 
portfolios were lower on 31 December 2009 
compared with 31 December 2008. 

Equity securities classified as available 
for sale 

Market risk arises on equity securities classified as 
available for sale. The fair value of these securities 
at 31 December 2009 was US$9.1 billion (2008: 
US$7.3 billion) and included private equity holdings 
of US$4.0 billion (2008: US$2.5 billion). 
Investments in private equity are primarily made 
through managed funds that are subject to limits 
on the amount of investment. Potential new 
commitments are subject to risk appraisal to ensure 
that industry and geographical concentrations remain 
within acceptable levels for the portfolio as a whole. 
Regular reviews are performed to substantiate the 
valuation of the investments within the portfolio. 
Funds typically invested for short-term cash 
management represented US$0.8 billion (2008: 
US$0.9 billion). Investments held to facilitate 
ongoing business, such as holdings in government-
sponsored enterprises and local stock exchanges, 
represented US$1.2 billion (2008: US$1.0 billion). 
Other strategic investments represented 
US$3.1 billion (2008: US$2.4 billion). The fair value 
of the constituents of equity securities classified as 
available for sale can fluctuate considerably. A 
10 per cent reduction in the value of the available-
for-sale equities at 31 December 2009 would have 
reduced equity by US$0.9 billion (2008: 
US$0.7 billion). For details of the impairment 
incurred on available-for-sale equity securities, see 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Market risk > Sensitivity of NII / Structural FX exposure 

‘Summary of significant accounting policies’ on 
page 369. 

effect on HSBC’s consolidated portfolio valuations 
and net interest income. 

Sensitivity of net interest income 
(Unaudited) 

A principal part of HSBC’s management of market 
risk in non-trading portfolios is to monitor the 
sensitivity of projected net interest income under 
varying interest rate scenarios (simulation 
modelling). HSBC aims, through its management of 
market risk in non-trading portfolios, to mitigate the 
effect of prospective interest rate movements which 
could reduce future net interest income, while 
balancing the cost of such hedging activities on the 
current net revenue stream. 

For simulation modelling, businesses use a 
combination of scenarios relevant to local businesses 
and local markets and standard scenarios which are 
required throughout HSBC. The standard scenarios 
are consolidated to illustrate the combined pro forma 

Sensitivity of projected net interest income 
(Unaudited) 

The table below sets out the effect on future net 

interest income of an incremental 25 basis points 
parallel fall or rise in all yield curves worldwide at 
the beginning of each quarter during the 12 months 
from 1 January 2010. Assuming no management 
actions, a sequence of such rises would increase 
planned net interest income for 2010 by 
US$695 million (2009: US$463 million decrease), 
while a sequence of such falls would decrease 
planned net interest income by US$1,563 million 
(2009: US$284 million decrease). These figures 
incorporate the effect of any option features in the 
underlying exposures. 

Instead of assuming that all interest rates move 

together, HSBC groups its interest rate exposures 
into currency blocs whose rates are considered likely 
to move together. The sensitivity of projected net 
interest income, on this basis, is as follows:  

  US dollar 
bloc 
US$m   

Rest of
  Americas 
bloc
US$m 

 Hong Kong
dollar
bloc
US$m 

Rest of
Asia
bloc
US$m 

Sterling 
bloc 
US$m   

Euro 
bloc 
US$m   

Total
US$m 

Change in 2010 projected net 

interest income arising from  
a shift in yield curves of: 

+25 basis points at the  

beginning of each quarter  ..... 

13 

–25 basis points at the  

beginning of each quarter  ..... 

(382) 

Change in 2009 projected net 
interest income arising from  
a shift in yield curves of: 

+25 basis points at the  

beginning of each quarter  ..... 

(243) 

–25 basis points at the  

beginning of each quarter  ..... 

41 

92 

(46)

42 

(42)

The interest rate sensitivities set out in the 
table above are illustrative only and are based on 
simplified scenarios. 

The figures represent the effect of the pro forma 

movements in net interest income based on the 
projected yield curve scenarios and the Group’s 
current interest rate risk profile. This effect, 
however, does not incorporate actions that would be 
taken by Global Markets or in the business units to 
mitigate the impact of this interest rate risk; in 
reality, Global Markets seeks proactively to change 
the interest rate risk profile to minimise losses and 
optimise net revenues. The projections above also 
assume that interest rates of all maturities move by 
the same amount and, therefore, do not reflect the 

256 

416 

(507)

112 

(133)

363 

(301) 

695 

(689) 

194 

(1,563)

(45)

(285)

100 

(114)

28 

(345) 

(235) 

351 

(463)

(284)

potential effect on net interest income of some 
rates changing while others remain unchanged. In 
addition, the projections take account of the effect on 
net interest income of anticipated differences in 
changes between interbank interest rates and interest 
rates linked to other bases (such as Central Bank 
rates or product rates over which the entity has 
discretion in terms of the timing and extent of rate 
changes). The projections make other simplifying 
assumptions too, including that all positions run to 
maturity. 

Projecting the movement in net interest income 

from prospective changes in interest rates is a 
complex interaction of structural and managed 
exposures. HSBC’s exposure to the effect of

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
movements in interest rates on its net interest income 
arises in two main areas, core deposit franchises and 
Global Markets: 

• 

• 

core deposit franchises: these are exposed to 
changes in the cost of deposits raised and 
spreads on wholesale funds. The net interest 
income benefit of core deposits increases as 
interest rates rise and decreases as interest rates 
fall. This risk is asymmetrical in a very low 
interest rate environment, however, as there is 
limited room to lower deposit pricing in the 
event of interest rate reductions; and  

residual interest rate risk is managed within 
Global Markets, under the Group’s policy of 
transferring interest rate risk to Global Markets 
to be managed within defined limits and with 
flexibility as to the instruments used. 

The main drivers of the year on year movements 

in the sensitivity of the Group’s net interest income 
to the changes in interest rates tabulated above were: 

Sensitivity of reported reserves to interest rate movements 
(Unaudited) 

• 

decreases in interest rates, particularly in US 
dollar, Hong Kong dollar and sterling which 
have restricted the Group’s ability to pass on 
to depositors further rate reductions, thereby 
increasing exposures to further rate falls; and 

•  Global Markets’ decreased net trading asset 

positions, particularly in euros and US dollars. 
The funding of net trading assets is recorded in 
‘Net interest income’ whereas the income from 
such assets is recorded in ‘Net trading income’. 

HSBC monitors the sensitivity of reported 
reserves to interest rate movements on a monthly 
basis by assessing the expected reduction in 
valuation of available-for-sale portfolios and cash 
flow hedges due to parallel movements of plus or 
minus 100 basis points in all yield curves. The table 
below describes the sensitivity of HSBC’s reported 
reserves to these movements at the end of 2009 and 
2008 and the maximum and minimum month-end 
figures during these years: 

At 31 December 2009 

+ 100 basis point parallel move in all yield curves ......................................... 
As a percentage of total shareholders’ equity  .................................................  

– 100 basis point parallel move in all yield curves  ......................................... 
As a percentage of total shareholders’ equity  ................................................. 

At 31 December 2008 

+ 100 basis point parallel move in all yield curves ......................................... 
As a percentage of total shareholders’ equity  .................................................  

– 100 basis point parallel move in all yield curves  ......................................... 
As a percentage of total shareholders’ equity  ................................................. 

The sensitivities are illustrative only and are 

based on simplified scenarios. The table shows the 
potential sensitivity of reserves to valuation 
changes in available-for-sale portfolios and from 
cash flow hedges following the pro forma 
movements in interest rates. These particular 
exposures form only a part of the Group’s overall 
interest rate exposures. The accounting treatment 
under IFRSs of the Group’s remaining interest rate 
exposures, while economically largely offsetting 
the exposures shown in the above table, does not 
require revaluation movements to go to reserves.  

Structural foreign exchange exposures  
(Unaudited) 

Structural foreign exchange exposures represent 
net investments in subsidiaries, branches and 
associates, the functional currencies of which are 

257 

  Maximum 
impact  
US$m   

Minimum
impact
US$m 

US$m   

(3,096) 
(2.4%) 

3,108 
2.4% 

(2,740) 
(2.9%) 

2,477 
2.6% 

(3,438) 
(2.7%) 

3,380 
2.6% 

(2,740) 
(2.9%) 

2,609 
2.8% 

(2,715) 
(2.1%) 

2,477 
1.9% 

(1,737) 
(1.9%) 

1,944 
2.1% 

currencies other than the US dollar. An entity’s 
functional currency is the currency of the primary 
economic environment in which the entity operates. 

Exchange differences on structural exposures 

are recognised in other comprehensive income. The 
main functional currencies in which HSBC’s 
operations transact business are the US dollar, the 
Hong Kong dollar, pound sterling, the euro, the 
Mexican peso, the Brazilian real and the Chinese 
renminbi. HSBC Holdings’ functional currency is 
the US dollar because the US dollar and currencies 
linked to it are the most significant currencies 
relevant to the operations of its subsidiaries, as well 
as representing a significant proportion of its funds 
generated from financing activities. HSBC uses the 
US dollar as its presentation currency in its 
consolidated financial statements because the US 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Market risk > Structural FX exposure / Defined benefit schemes / HSBC Holdings  

dollar and currencies linked to it form the major 
currency bloc in which HSBC transacts and funds 
its business. HSBC’s consolidated balance sheet is, 
therefore, affected by exchange differences 
between the US dollar and all the non-US dollar 
functional currencies of underlying subsidiaries. 

HSBC hedges structural foreign exchange 
exposures only in limited circumstances. HSBC’s 
structural foreign exchange exposures are managed 
with the primary objective of ensuring, where 
practical, that HSBC’s consolidated capital ratios 
and the capital ratios of individual banking 
subsidiaries are largely protected from the effect of 
changes in exchange rates. This is usually achieved 
by ensuring that, for each subsidiary bank, the ratio 
of structural exposures in a given currency to risk-
weighted assets denominated in that currency is 
broadly equal to the capital ratio of the subsidiary 
in question. 

HSBC may also transact hedges where a 

currency in which it has structural exposures is 
considered to be significantly overvalued and it is 
possible in practice to transact a hedge. Any 
hedging is undertaken using forward foreign 
exchange contracts which are accounted for under 
IFRSs as hedges of a net investment in a foreign 
operation, or by financing with borrowings in the 
same currencies as the functional currencies 
involved. No forward foreign exchange hedges 
were in place during 2009 or at the end of 2008. 

Defined benefit pension schemes 
(Audited) 

Market risk arises within HSBC’s defined benefit 
pension schemes to the extent that the obligations 
of the schemes are not fully matched by assets 
with determinable cash flows. Pension scheme 
obligations fluctuate with changes in long-term 
interest rates, inflation, salary levels and the 
longevity of scheme members. Pension scheme 
assets include equities and debt securities, the cash 
flows of which change as equity prices and interest 
rates vary. There is a risk that market movements in 
equity prices and interest rates could result in asset 
values which, taken together with regular ongoing 
contributions, are insufficient over time to cover 
the level of projected obligations and these, in turn, 
could increase with a rise in inflation and members 
living longer. Management, together with the 
trustees who act on behalf of the pension scheme 
beneficiaries, assess these risks using reports 
prepared by independent external actuaries, take 
action and, where appropriate, adjust investment 
strategies and contribution levels accordingly.  

258 

HSBC’s defined benefit pension schemes 
(Audited) 

2009     
US$bn     

2008 
US$bn 

Liabilities (present value) .......    

30.6     

24.0 

Assets: 
Equity investments  .................   
Debt securities  ........................    
Other (including property)  .....    

%     

21     
67     
12     

% 

20 
68 
12 

100     

100 

Lower corporate bond yields in the UK in 
2009 resulted in a decrease of 160 basis points in 
the real discount rate (net of the increase in 
expected inflation) used to value the accrued 
benefits payable under the HSBC Bank (UK) 
Pension Scheme, the Group’s largest plan. There 
was an increase in the liabilities of the scheme 
which was partially offset by an increase in the 
fair values of the scheme’s plan assets. As a 
consequence, the deficit on the HSBC Bank (UK) 
Pension Scheme increased to US$3,822 million 
from US$392 million. For details of the latest 
actuarial valuation of the HSBC Bank (UK) pension 
scheme, see Note 8 on the Financial Statements. 

HSBC Holdings 
(Audited) 

As a financial services holding company, HSBC 
Holdings has limited market risk activity. Its 
activities predominantly involve maintaining 
sufficient capital resources to support the Group’s 
diverse activities; allocating these capital resources 
across the Group’s businesses; earning dividend 
and interest income on its investments in the 
Group’s businesses; providing dividend payments 
to HSBC Holding’s equity shareholders and interest 
payments to providers of debt capital; and 
maintaining a supply of short-term cash resources. 
It does not take proprietary trading positions. 

The main market risks to which HSBC 

Holdings is exposed are interest rate risk and 
foreign currency risk. Exposure to these risks arises 
from short-term cash balances, funding positions 
held, loans to subsidiaries, investments in long-
term financial assets and financial liabilities 
including debt capital issued. The objective of 
HSBC Holdings’ market risk management strategy 
is to reduce exposure to these risks and minimise 
volatility in economic income, cash flows and 
distributable reserves. Market risk for HSBC 
Holdings is monitored by its Structural Positions 
Review Group. 

A number of cross-currency interest rate 

swaps entered into as part of HSBC Holdings’ 

 
 
 
 
 
 
 
 
 
 
 
   
 
 
management of interest rate risk arising on certain 
long-term debt capital issues do not qualify for 
hedge accounting treatment. Changes in the market 
values of these swaps are recognised directly in the 
income statement. HSBC Holdings expects that 
these swaps will be held to final maturity with the 
accumulated changes in market value consequently 
trending to zero. 

Certain loans to subsidiaries of a capital nature 
that are not denominated in the functional currency 
of either the provider or the recipient are accounted 
for as financial assets. Changes in the carrying 
amount of these assets due to exchange differences 
are taken directly to the income statement. These 
loans, and the associated foreign exchange 
exposures, are eliminated on a Group consolidated 
basis. 

The principal tools used in the management of 

market risk are the projected sensitivity of HSBC 
Holdings’ net interest income to future changes in 
yield curves and interest rate gap re-pricing tables 
for interest rate risk, and VAR for foreign exchange 
rate risk. 

Net interest income sensitivity 

HSBC Holdings monitors net interest income 
sensitivity over a 5-year time horizon reflecting the 
longer-term perspective on interest rate risk 
management appropriate to a financial services 

holding company. The table below sets out the 
effect on HSBC Holdings’ future net interest 
income over a 5-year time horizon of an incremental 
25 basis point parallel fall or rise in all yield curves 
worldwide at the beginning of each quarter during 
the 12 months from 1 January 2010.  

Assuming no management action, a sequence 

of such rises would increase HSBC Holdings’ 
planned net interest income for 2010 by 
US$16 million (2009: decrease of US$60 million) 
and decrease cumulative net interest income 
by US$116 million over a 5-year period 
from 1 January 2010 (2009: decrease of 
US$554 million), while a sequence of such falls 
would decrease planned net interest income for 
2010 by US$17 million (2009: increase of 
US$60 million) and increase cumulative net 
interest income by US$115 million over a 5-year 
period from 1 January 2010 (2009: increase of 
US$554 million). These figures incorporate the 
effect of any option features in the underlying 
exposures. 

Instead of assuming that all interest rates move 

together, HSBC groups its interest rate exposures 
into currency blocs whose interest rates are 
considered likely to move together. The sensitivity 
of projected net interest income, on this basis, is 
described as follows: 

Sensitivity of HSBC Holdings’ net interest income to interest rate movements 
(Unaudited) 

US dollar
bloc 
US$m 

Sterling
bloc 
US$m 

Euro 
bloc 
US$m 

Total 
US$m 

Change in projected net interest income as at 31 December 

2009 arising from a shift in yield curves of: 

+  25 basis points at the beginning of each quarter  

0-1 year .................................................................................  
2-3 years  ...............................................................................  
4-5 years  ...............................................................................  

–  25 basis points at the beginning of each quarter  

0-1 year .................................................................................  
2-3 years  ...............................................................................  
4-5 years  ...............................................................................  

Change in projected net interest income as at 31 December 2008 

arising from a shift in yield curves of: 

+  25 basis points at the beginning of each quarter  

0-1 year .................................................................................  
2-3 years  ...............................................................................  
4-5 years  ...............................................................................  

–  25 basis points at the beginning of each quarter  

0-1 year .................................................................................  
2-3 years  ...............................................................................  
4-5 years  ...............................................................................  

(13)
(172)
(165)

12 
172 
165 

(81)
(351)
(358)

81 
351 
358 

18 
75 
105 

(18)
(75)
(105)

10 
20 
54 

(10)
(20)
(54)

11 
19 
6 

(11) 
(19) 
(6) 

11 
77 
64 

(11) 
(77) 
(64) 

16 
(78)
(54)

(17)
78 
54 

(60)
(254)
(240)

60 
254 
240 

259 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
be taken to mitigate this interest rate risk, however. 

The projected decrease in HSBC Holdings’ 
sensitivity to moves in interest rates is mainly due to 
the placing of funds received as a result of the rights 
issue at short tenors. 

Interest repricing gap table 

The interest rate risk on the fixed-rate securities 
issued by HSBC Holdings is not included within the 
Group VAR but is managed on a repricing gap basis. 
The interest rate repricing gap table below analyses 
the full term structure of interest rate mismatches 
within HSBC Holdings’ balance sheet. The year on 
year decrease in the negative net interest rate gap in 
the up to 1 year time bucket is due to funds received 
as a result of the rights issue being invested in short-
term liquid assets. 

Up to
1 year 
US$m 

224 
– 
16,980 
– 
1,866 
– 

19,070 

(2,898)
– 
– 
– 
– 
(2,850)
– 
– 

(5,748)

  More than 

1-5 years 
US$m 

  5-10 years   

US$m 

10 years   
US$m 

Non-
interest
bearing 
US$m 

– 
2,981 
1,252 
545 
82,289 
674 

87,741 

(813)
(769)
(362)
– 
(1,257)
(192)
(72,226)
(433)

– 
– 
– 
300 
– 
– 

300 

– 
(5,017) 
– 
– 
– 
(3,117) 
– 
– 

– 
– 
1,896 
1,610 
875 
– 

4,381 

– 
(5,015) 
– 
(1,055) 
– 
(7,382) 
(3,650) 
– 

(8,134) 

(17,102) 

(76,052)

6,306 
(1,528) 

4,051 
(8,670) 

(1,330)
10,359 

(1,689) 

(10,359) 

– 

– 
– 
3,084 
– 
1,217 
– 

4,301 

– 
(6,108)
– 
(1,784)
– 
(865)
– 
– 

(8,757)

6,275 
1,819 

(161)

H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Market risk > HSBC Holdings // Residual value risk  

HSBC Holdings’ principal exposure to changes 
in its net interest income from movements in interest 
rates arises on short-term cash balances, floating rate 
loans advanced to subsidiaries and fixed rate debt 
capital securities in issue which have been swapped 
to floating rate. 

The interest rate sensitivities tabulated above are 
illustrative only and are based on simplified scenarios. 
The figures represent the effect of pro forma 
movements in net interest income based on the 
projected yield curve scenarios, HSBC Holdings’ 
current interest rate risk profile and assumed changes 
to that profile during the next five years. Changes to 
assumptions concerning the risk profile over the next 
five years can have a significant impact on the net 
interest income sensitivity for that period. The figures 
do not take into account the effect of actions that could 

Repricing gap analysis of HSBC Holdings 
(Audited) 

At 31 December 2009 
Cash at bank and in hand: 

–  balances with HSBC undertakings  ............  
Derivatives  ..........................................................  
Loans and advances to HSBC undertakings  ......  
Financial investments  .........................................  
Investments in subsidiaries .................................  
Other assets  .........................................................  

Total 
US$m 

224 
2,981 
23,212 
2,455 
86,247 
674 

Total assets ..........................................................  

115,793 

Amounts owed to HSBC undertakings  ..............  
Financial liabilities designated at fair values  .....  
Derivatives  ..........................................................  
Debt securities in issue  .......................................  
Other liabilities  ...................................................  
Subordinated liabilities  .......................................  
Total equity  .........................................................  
Other non-interest bearing liabilities ..................  

(3,711)
(16,909)
(362)
(2,839)
(1,257)
(14,406)
(75,876)
(433)

Total liabilities and equity  ..................................  

(115,793)

Off-balance sheet items attracting interest rate 

sensitivity ........................................................  
Net interest rate risk gap .....................................  

Cumulative interest rate gap ...............................  

– 
– 

– 

(15,302)
(1,980)

(1,980)

260 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non- 
interest 
bearing 
US$m 

– 
3,682 
1,076 
444 
78,565 
131 

83,898 

(653)
969 
(1,324)
(1,816)
(216)
(58,937)
(507)

At 31 December 2008 
Cash at bank and in hand: 

–  balances with HSBC undertakings  ............  
Derivatives ..........................................................  
Loans and advances to HSBC undertakings  ......  
Financial investments  .........................................  
Investments in subsidiaries .................................  
Other assets .........................................................  

Total 
US$m 

443 
3,682 
11,804 
2,629 
81,993 
131 

Up to 
1 year 
US$m 

443 
– 
8,995 
– 
1,459 
– 

Total assets ..........................................................  

100,682 

10,897 

Amounts owed to HSBC undertakings  ..............  
Financial liabilities designated at fair values  .....  
Derivatives ..........................................................  
Other liabilities  ...................................................  
Subordinated liabilities .......................................  
Total equity  .........................................................  
Other non-interest bearing liabilities ..................  

(4,042)
(16,389)
(1,324)
(1,816)
(14,017)
(62,587)
(507)

Total liabilities and equity  ..................................  

(100,682)

(3,389)
(4,210)
– 
– 
(1,500)
– 
– 

(9,099)

  More than 

1-5 years 
US$m 

  5-10 years   

US$m 

10 years   
US$m 

– 
– 
511 
– 
1,094 
– 

1,605 

– 
(4,410)
– 
– 
(2,187)
– 
– 

(6,597)

– 
– 
– 
300 
– 
– 

300 

– 
(5,290) 
– 
– 
(2,962) 
– 
– 

– 
– 
1,222 
1,885 
875 
– 

3,982 

– 
(3,448) 
– 
– 
(7,152) 
(3,650) 
– 

(8,252) 

(14,250) 

(62,484)

Off-balance sheet items attracting interest rate 

sensitivity ........................................................  
Net interest rate risk gap .....................................  

Cumulative interest rate gap ...............................  

– 
– 

– 

(12,353)
(10,555)

4,410 
(582)

5,046 
(2,906) 

3,760 
(6,508) 

(863)
20,551 

(10,555)

(11,137)

(14,043) 

(20,551) 

– 

Value at risk 

Total foreign exchange VAR arising within HSBC 
Holdings in 2009 and 2008 was as follows: 

HSBC Holdings – value at risk 
(Audited) 

At 31 December .............................   
Average ..........................................   
Minimum  .......................................   
Maximum .......................................   

Foreign exchange 

2009 
US$m 

83.2     
76.6     
55.2     
190.8     

2008 
US$m 

55.2 
40.3 
29.2 
56.1 

The foreign exchange risk largely arises from 
loans to subsidiaries of a capital nature that are not 
denominated in the functional currency of either the 
provider or the recipient and which are accounted 
for as financial assets. Changes in the carrying 
amount of these loans due to foreign exchange rate 
differences are taken directly to the income 
statement. These loans, and the associated foreign 
exchange exposures, are eliminated on a Group 
consolidated basis. 

The increased maximum VAR in 2009 related to 
a portion of the proceeds of the Group’s rights issue 
that was held in sterling. 

Residual value risk 
(Unaudited) 

A significant part of a lessor’s return from operating 
leases is dependent upon its management of residual 
value risk. This arises from operating lease 
transactions to the extent that the values recovered 
from disposing of leased assets or re-letting them at 
the end of the lease terms (the ‘residual values’) 
differ from those projected at the inception of the 
leases. The business regularly monitors residual 
value exposure by reviewing the recoverability of 
the residual value projected at lease inception. This 
entails considering the potential of re-letting of 
operating lease assets and their projected disposal 
proceeds at the end of their lease terms. Provision is 
made to the extent that the carrying values of leased 
assets are impaired through residual values not being 
fully recoverable. 

The net carrying amount of equipment leased to 

customers on operating leases by the Group takes 
into account projected residual values at the end of 
current lease terms, to be recovered through 
re-letting or disposal in the following periods: 

261 

 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Operational risk > Legal risk / Group security // Pension risk / Reputational risk  

Residual values 
(Unaudited) 

Legal risk 
(Unaudited) 

2009 
US$m 

21 
233 
1,347 
792 

2,393 

2008 
US$m 

108 
59 
530 
1,549 

2,246 

Within 1 year  ...........................  
Between 1-2 years ....................  
Between 2-5 years ....................  
More than 5 years  ....................  

Total exposure  .........................  

Operational risk 
(Unaudited) 

Operational risk is relevant to every aspect of the 
Group’s business and covers a wide spectrum of 
issues. Losses arising through fraud, unauthorised 
activities, errors, omission, inefficiency, systems 
failure or from external events all fall within the 
definition of operational risk. 

The objective of HSBC’s operational risk 
management is to manage and control 
operational risk in a cost effective manner 
within targeted levels of operational risk 
consistent with the Group’s risk appetite, as 
defined by GMB. 

A formal governance structure provides 
oversight over the management of operational risk. 
A Global Operational Risk and Control Committee, 
which reports to the Risk Management Meeting, 
meets at least quarterly to discuss key risk issues and 
review the effective implementation of the Group’s 
operational risk management framework. 

In each of HSBC’s subsidiaries, business 
managers are responsible for maintaining an 
acceptable level of internal control, commensurate 
with the scale and nature of operations. They are 
responsible for identifying and assessing risks, 
designing controls and monitoring the effectiveness 
of these controls. The operational risk management 
framework helps managers to fulfil these 
responsibilities by defining a standard risk 
assessment methodology and providing a tool for 
the systematic reporting of operational loss data. 

A centralised database is used to record the 
results of the operational risk management process. 
Operational risk self-assessments are input and 
maintained by the business unit. To ensure that 
operational risk losses are consistently reported and 
monitored at Group level, all Group companies are 
required to report individual losses when the net loss 
is expected to exceed US$10,000. 

Further details of the HSBC approach to 
Operational Risk Management can be found in the 
Group pillar 3 disclosures.  

262 

Each operating company is required to implement 
procedures to manage legal risk that conform to 
HSBC standards. Legal risk falls within the 
definition of operational risk and includes 
contractual risk, dispute risk, legislative risk and 
non-contractual rights risk. 

•  Contractual risk is the risk that the rights and/or 
obligations of an HSBC company within a 
contractual relationship are defective. 

•  Dispute risk is made up of the risks that an 

HSBC company is subject to when it is involved 
in or managing a potential or actual dispute. 

•  Legislative risk is the risk that an HSBC 
company fails to adhere to the laws of the 
jurisdictions in which it operates.  

•  Non-contractual rights risk is the risk that an 

HSBC company’s assets are not properly owned 
or are infringed by others, or an HSBC company 
infringes another party’s rights. 

HSBC has a global legal function to assist 
management in controlling legal risk. The function 
provides legal advice and support in managing 
claims against HSBC companies, as well as in 
respect of non-routine debt recoveries or other 
litigation against third parties.  

The GMO Legal department oversees the global 

legal function and is headed by a Group General 
Manager. There are legal departments in 58 of the 
countries in which HSBC operates. There are also 
regional legal functions in each of Europe, North 
America, Latin America, the Middle East, and  
Asia-Pacific. 

Operating companies must notify the 
appropriate legal department immediately any 
litigation is either threatened or commenced against 
HSBC or an employee. The appropriate regional 
legal department must be immediately advised (and 
must in turn immediately advise the GMO Legal 
department) of any action by a regulatory authority, 
where the proceedings are criminal, or where the 
claim might materially affect the Group’s reputation. 
Further, any claims which exceed US$1.5 million or 
equivalent must also be advised to the appropriate 
regional legal department and the regional legal 
department must immediately advise the GMO Legal 
department if any such claim exceeds US$5 million. 
All such matters are then reported to the Risk 
Management Meeting of the GMB in a monthly 
paper.  

 
 
 
 
 
 
 
An exception report must be made to the local 

compliance function and escalated to the Head of 
Group Compliance in respect of any breach which 
has given rise to a fine and/or costs levied by a court 
of law or regulatory body where the amount is 
US$1,500 or more, and material or significant issues 
are reported to the Risk Management Meeting of 
GMB and/or the Group Audit Committee. 

In addition, operating companies are required to 
submit quarterly returns detailing outstanding claims 
where the claim (or group of similar claims) exceeds 
US$10 million, where the action is by a regulatory 
authority, where the proceedings are criminal, where 
the claim might materially affect the Group’s 
reputation, or, where the GMO Legal department has 
requested returns be completed for a particular 
claim. These returns are used for reporting to the 
Group Audit Committee and the Board, and 
disclosure in the Interim Report and Annual Report 
and Accounts, if appropriate. 

Group security and fraud risk 
(Unaudited) 

Security and fraud risk issues are managed at Group 
level by Group Security and Fraud Risk. This unit, 
which has responsibility for physical risk, fraud, 
information and contingency risk, and security and 
business intelligence, is fully integrated within the 
central GMO Risk function. This enables the Group 
to identify and mitigate the permutations of these 
and other non-financial risks to its business lines 
across the jurisdictions in which it operates. 

Pension risk 
(Unaudited) 

HSBC operates a number of pension plans 
throughout the world, as described in Note 8 on the 
Financial Statements. Some of them are defined 
benefit plans, of which the largest is the HSBC Bank 
(UK) Pension Scheme.  

In order to fund the benefits associated with 
these plans, sponsoring group companies (and, in 
some instances, employees) make regular 
contributions in accordance with advice from 
actuaries and in consultation with the scheme’s 
trustees (where relevant). The defined benefit plans 
invest these contributions in a range of investments 
designed to meet their long-term liabilities. 

The level of these contributions has a direct 
impact on the cash flow of the Group and would 
normally be set to ensure that there are sufficient 
funds to meet the cost of the accruing benefits for the 
future service of active members. However, higher 
contributions will be required when plan assets are 

263 

considered insufficient to cover the existing pension 
liabilities as a deficit exists. Contribution rates are 
typically revised annually or triennially, depending 
on the plan. The agreed contributions to the HSBC 
Bank (UK) Pension Scheme are revised triennially. 

A deficit in a defined benefit plan may arise 

from a number of factors, including: 

• 

• 

• 

• 

investments delivering a return below that 
required to provide the projected plan benefits. 
This could arise, for example, when there is a 
fall in the market value of equities, or when 
increases in long-term interest rates cause a fall 
in the value of fixed income securities held; 

the prevailing economic environment leading to 
corporate failures, thus triggering write-downs 
in asset values (both equity and debt); 

a change in either interest rates or inflation 
which causes an increase in the value of the 
scheme liabilities; and 

scheme members living longer than expected 
(known as longevity risk). 

The plan’s investment strategy is determined 

after taking into consideration the market risk 
inherent in the investments and its consequential 
impact on potential future contributions. 

Ultimate responsibility for investment strategy 

rests with either the trustees or, in certain 
circumstances, a Management Committee. The 
degree of independence of the trustees from HSBC 
varies in different jurisdictions. For example, the 
HSBC Bank (UK) Pension Scheme, which accounts 
for approximately 70 per cent of the obligations 
of the Group’s defined benefit pension plans, is 
overseen by a corporate trustee who regularly 
monitors the market risks inherent in the scheme. 

Reputational risk 
(Unaudited) 

The safeguarding of HSBC’s reputation is 
of paramount importance to its continued 
prosperity and is the responsibility of every 
member of staff. 

HSBC regularly reviews its policies and procedures 
for safeguarding against reputational and operational 
risks. This is an evolutionary process which takes 
account of relevant developments and industry 
guidance such as The Association of British 
Insurers’ guidance on best practice when responding 
to environmental, social and governance (‘ESG’) 
risks. 

 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Reputational risk / Sustainability risk // Insurance operations > Life insurance business  

HSBC has always aspired to the highest 
standards of conduct and, as a matter of routine, 
takes account of reputational risks to its business. 
Reputational risks can arise from a wide variety of 
causes, including ESG issues and operational risk 
events. As a banking group, HSBC’s good reputation 
depends upon the way in which it conducts its 
business, but it can also be affected by the way in 
which clients, to whom it provides financial services, 
conduct themselves. The training of Directors on 
appointment includes reputational matters. 

A Group Reputational Risk Committee 

(‘GRRC’) was established in 2008 at which Group 
functions with responsibility for activities that attract 
reputational risk are represented. The primary role 
of the GRRC is to consider areas and activities 
presenting significant reputational risk and, where 
appropriate, to make recommendations to the Risk 
Management Meeting and GMB for policy or 
procedural changes to mitigate such risk. With effect 
from 2010, Reputational Risk Committees have been 
established in each of the Group’s regions. These 
committees will ensure that reputational risks are 
considered at a regional as well as Group level. 
Minutes from the regional committees will be tabled 
at GRRC. 

Standards on all major aspects of business 
are set for HSBC and for individual subsidiaries, 
businesses and functions. Reputational risks, 
including ESG matters, are considered and assessed 
by the Board, GMB, the Risk Management Meeting, 
subsidiary company boards, board committees and 
senior management during the formulation of policy 
and the establishment of HSBC standards. These 
policies, which form an integral part of the internal 
control system (see page 313), are communicated 
through manuals and statements of policy and are 
promulgated through internal communications and 
training. The policies cover ESG issues and set out 
operational procedures in all areas of reputational 
risk, including money laundering deterrence, 
counter-terrorist financing, environmental impact, 
anti-corruption measures and employee relations. 
The policy manuals address risk issues in detail and 
co-operation between GMO departments and 
businesses is required to ensure a strong adherence 
to HSBC’s risk management system and its 
sustainability practices. 

Sustainability risk 
(Unaudited) 

Assessing the environmental and social impacts 
of providing finance to the Group’s customers has 
been firmly embedded into HSBC’s overall risk 
management processes. Sustainability risks arise 
from the provision of financial services to companies 
or projects which run counter to the needs of 
sustainable development; in effect this risk arises 
when the environmental and social effects outweigh 
economic benefits. Within GMO, a separate 
function, Group Corporate Sustainability, is 
mandated to manage these risks globally working 
through local offices as appropriate. Sustainability 
Risk Managers have regional or national 
responsibilities for advising on and managing 
environmental and social risks. 

Group Corporate Sustainability’s risk 

management responsibilities include: 

• 

• 

• 

formulating sustainability risk policies. This 
includes oversight of HSBC’s sustainability 
risk standards, management of the Equator 
Principles for project finance lending, and 
sector-based sustainability policies covering 
those sectors with high environmental or social 
impacts (forestry, freshwater infrastructure, 
chemicals, energy, mining and metals, and 
defence-related lending); undertaking an 
independent review of transactions where 
sustainability risks are assessed to be high, and 
supporting HSBC’s operating companies to 
assess similar risks of a lower magnitude; 

building and implementing systems-based 
processes to ensure consistent application of 
policies, reduce the costs of sustainability risk 
reviews and capture management information to 
measure and report on the effect of HSBC’s 
lending and investment activities on sustainable 
development; and 

providing training and capacity building within 
HSBC’s operating companies to ensure 
sustainability risks are identified and mitigated 
consistently to either HSBC’s own standards, 
international standards or local regulations, 
whichever is the higher. 

264 

 
 
 
 
 
Risk management of insurance 
operations 
(Audited) 

HSBC operates a bancassurance model which 
provides insurance products for customers with 
whom the Group has a banking relationship. 
Insurance products are sold to all customer groups, 
mainly utilising retail branches, the internet and 
phone centres. Personal Financial Services 
customers attract the majority of sales and comprise 
the majority of policyholders.  

HSBC offers its customers a wide range of 
insurance and investment products, many of 
which complement other bank and 
consumer finance products.  

Many of these insurance products are 
manufactured by HSBC subsidiaries. The Group 
underwrites the insurance risk and retains the risks 
and rewards associated with writing insurance 
contracts, retaining both the underwriting profit and 
the commission paid by the manufacturer to the bank 
distribution channel within the Group. When the 
Group chooses to manage its exposure to insurance 
risk through the use of third-party reinsurers, the 
associated revenue and manufacturing profit is ceded 
to them. HSBC’s exposure to risks associated with 
manufacturing insurance contracts in its subsidiaries 
and its management of these risks are discussed 
below. 

Where the Group considers it operationally 

more effective, third parties are engaged to 
manufacture insurance products for sale through 
HSBC’s banking network. The Group works with a 
limited number of market-leading partners to provide 
the products. These arrangements earn HSBC a 
commission. 

HSBC’s bancassurance business operates in 
all six of the Group’s geographical regions with 
over 30 legal entities, the majority of which are 
subsidiaries of banking legal entities, manufacturing 
insurance products. Management of these insurance 
manufacturers set their own control procedures in 
addition to complying with guidelines issued by the 
Group Insurance Head Office. This is headed by 
HSBC’s Managing Director of Insurance, supported 
by a Chief Operating Officer, Chief Financial 
Officer and Chief Risk Officer. The role of Group 
Insurance Head Office includes forming and 
communicating the strategy for insurance, setting the 
control framework for monitoring and measuring 
insurance risk in line with Group practices, and 
drawing up insurance-specific policies and 
guidelines for inclusion in the Group Instruction 

265 

Manuals. The control framework for monitoring risk 
includes the Group Insurance Risk Committee, 
which oversees the status of the significant risk 
categories in the insurance operations. Five sub-
committees report to the Committee, focusing on 
products and pricing, market and liquidity risk, 
credit risk, operational and insurance risk.  

All insurance products, whether manufactured 

internally or by a third party, are subjected to a 
detailed product approval process. Approval is 
provided by the Regional Insurance Head Office or 
Group Insurance Head Office depending on the type 
of product and its risk profile. The process consists 
of an analysis of the inherent risks of a product, 
including but not limited to market risk, credit risk, 
insurance and pricing risk and regulatory risk. 
Certain products, for example those of a particularly 
complex nature or those providing a guarantee, are 
reviewed by the Product and Pricing Committee as 
part of the approval process. The committee 
comprises the heads of the relevant risk functions 
within insurance and sits at both regional and Group 
Insurance levels. 

The processes and controls employed to monitor 

each risk are described under their respective 
headings below.  

The main contracts manufactured by HSBC are 

as follows: 

Life insurance business 
(Audited) 

•  Life insurance contracts with discretionary 
participation features (‘DPF’) allow 
policyholders to participate in the profits 
generated from such business, which may take 
the form of annual bonuses and a final bonus, in 
addition to providing cover on death. Certain 
minimum return levels are also guaranteed. The 
largest portfolio is in Hong Kong. 

•  Credit life insurance business is written to 

underpin banking and finance products. The 
policy pays a claim if the holder of the loan is 
unable to make repayments due to early death 
or unemployment. 

•  Annuities are contracts providing regular 

payments of income from capital investment for 
either a fixed period or during the annuitant’s 
lifetime. Payments to the annuitant either begin 
on inception of the policy (immediate annuities) 
or at a designated future date (deferred 
annuities). 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Insurance operations > Non-life business / Insurance risk 

•  Term assurance and critical illness policies 
provide cover in the event of death (term 
assurance) and serious illness.  

•  Linked life insurance contracts pay benefits to 
policyholders which are typically determined 
by reference to the value of the investments 
supporting the policies. 

• 

Investment contracts with DPF allow 
policyholders to participate in the profits 
generated by such business. The largest 
portfolio is written in France. Policyholders 
are guaranteed to receive a return on their 
investment plus any discretionary bonuses. 
In addition, certain minimum return levels are 
guaranteed. 

•  Unit-linked investment contracts are those 

where the principal benefit payable is the value 
of assigned assets. Any benefits payable to 
policyholders related to insurance risk are not 
significant on these contracts. 

•  Other investment contracts include pension 

contracts written in Hong Kong. 

Non-life insurance business 
(Audited) 

Non-life insurance contracts include motor, fire and 
other damage to property, accident and health, 
repayment protection and commercial insurances. 

Motor insurance business covers vehicle 

damage and liability for personal injury. For fire and 
other damage to property, the main focus in most 
markets is providing individuals with home and 
contents insurance. Cover is also provided for 
selected commercial customers, largely written in 
Asia and Latin America. 

A very limited portfolio of liability business is 
written, other than that included in the motor book. 

Credit non-life insurance is concentrated in 
North America, and is originated in conjunction with 
the provision of loans. Following a decision taken to 
close the Consumer Lending business in the US, 
insurance products written in conjunction with this 
business will now be run off. In December 2007, the 
group decided to cease selling payment protection 
insurance (‘PPI’) products in the UK and a phased 
withdrawal was completed across the HSBC, first 
direct and M&S Money brands during 2008. HFC 
ceased selling single premium PPI in 2008 and sales 
of regular PPI will reduce as HFC exits its remaining 
retail relationships. HSBC continues to distribute its 
UK short-term income protection (‘STIP’) product. 
In January 2009, the Competition Commission 
(‘CC’) published its report into the PPI market in 

266 

which it stipulated that STIP products will also be 
subject to their remedies when sold in conjunction 
with or as a result of a referral following the sale of a 
loan or similar credit product. HSBC has undertaken 
an analysis of the required changes to the STIP 
product and its sales processes resulting from the 
CC’s remedies. Following an appeal to the 
Competition Appeal Tribunal, the CC continues to 
consult on whether a ban on firms selling PPI at the 
point of sale of the credit product is an appropriate 
and justified remedy for the deficiencies it identified 
in the PPI market. 

Given the nature of the contracts written by the 

Group, the risks to which HSBC’s insurance 
operations are exposed fall into two principal 
categories: insurance risk and financial risk. The 
following section describes the nature and extent of 
these risks and HSBC’s approach to managing them. 
The majority of the risk in the insurance business 
derives from manufacturing activities, and 
consequently the following sections focus on how 
the Group manages risk arising in the manufacturing 
subsidiaries. 

Insurance risk 
(Audited) 

Insurance risk is a risk, other than financial risk, 
transferred from the holder of a contract to the 
issuer, in this case HSBC.  

The principal insurance risk faced by HSBC 
is that, over time, the combined cost of 
claims, benefits, administration and 
acquisition of the contract may exceed the 
aggregate amount of premiums received 
and investment income.  

The cost of claims and benefits can be 

influenced by many factors, including mortality and 
morbidity experience, lapse and surrender rates and, 
if the policy has a savings element, the performance 
of the assets held to support the liabilities. 
Performance of the underlying assets is affected by 
changes in both interest rates and equity prices (see 
page 274). 

During 2009, Group Insurance agreed to a 
global risk appetite statement in relation to insurance 
risks, encompassing limits on the largest exposures 
the business will write in normal circumstances. In 
addition to the global statement, local businesses 
continue to propose their own risk appetites that are 
authorised centrally. 

Life and non-life business insurance risks are 

controlled by high-level policies and procedures set 
centrally, supplemented as appropriate with 

 
 
 
 
 
measures which take account of specific local 
market conditions and regulatory requirements.  

Specifically, the Group manages its exposure 
to insurance risk by applying formal underwriting, 
reinsurance and claims-handling procedures 
designed to ensure compliance with regulations. 
This is supplemented with stress testing. In addition, 
manufacturing entities are required to obtain 
authorisation from Group Insurance Head Office to 
write certain classes of business, with restrictions 
applying to commercial and liability non-life 
insurance, in particular. 

Local ALCOs and Risk Management 
Committees are required to monitor certain risk 
exposures, mainly for life business where the focus 
is on reviewing the risks associated with the duration 
and cash flow matching of insurance assets and 
liabilities. 

Reinsurance is also used as a means of 

mitigating exposure, in particular to aggregations of 
catastrophe risk. Specific examples are as follows: 
•  Accident and health insurance. Potential 

exposure to concentrations of claims arising 
from isolated events such as earthquakes are 
mitigated by the purchase of catastrophe 
reinsurance. 

•  Motor insurance. Reinsurance protection is 

arranged to avoid excessive exposure to larger 
losses, particularly from personal injury claims. 
•  Fire and other damage to property. Portfolios at 
risk from catastrophic losses are protected by 
reinsurance in accordance with information 
obtained from professional risk-modelling 
organisations. 

Although reinsurance provides a means of 
managing insurance risk, such contracts expose the 
Group to counterparty risk, the risk of default by the 
reinsurer (see page 277). 

The following tables provide an analysis of 
HSBC’s insurance risk exposures by geographical 
region and by type of business. By definition, HSBC 
is not exposed to insurance risk on investment 
contracts, so they are not included in the insurance 
risk management analysis. 

Insurance contracts sold by HSBC primarily 
relate to core underlying banking activities, such as 
savings and investment products, and credit life 
products. The Group’s manufacturing focuses on 
personal lines, e.g. contracts written for individuals, 
which tend to be of higher value than commercial 
lines. The focus on the higher volume, lower 
individual value personal lines contributes to 
diversifying insurance risk. 

Life business tends to be longer-term in nature 

than non-life business and frequently involves an 
element of savings and investment in the contract. 
Accordingly, separate tables are provided for life and 
non-life businesses, reflecting their distinctive risk 
characteristics. The life insurance risk table provides 
an analysis of insurance liabilities as the best 
available overall measure of insurance exposure, 
because provisions for life contracts are typically set 
by reference to expected future cash outflows 
relating to the underlying policies. The table for 
non-life business uses written premiums as the best 
available measure of risk exposure because policies 
are typically priced by reference to the risk being 
underwritten. 

267 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Insurance operations > Insurance risk 

Analysis of life insurance risk – liabilities to policyholders49 
(Audited) 

At 31 December 2009 
Life (non-linked)..................................................  
Insurance contracts with DPF50 ......................  
Credit life ........................................................  
Annuities .........................................................  
Term assurance and other long-term  

Europe 
US$m 

2,998 
1,128
953
452

contracts  .....................................................  

465

Life (linked)  ........................................................  

Investment contracts with DPF50,51......................  

Insurance liabilities to policyholders ..................  

At 31 December 2008 
Life (non-linked)..................................................  
Insurance contracts with DPF50 ......................  
Credit life ........................................................  
Annuities .........................................................  
Term assurance and other long-term  

2,125 

20,979 

26,102 

2,962 
1,015
252
379

Hong 
Kong 
US$m 

14,456 
14,095
–
–

361

2,896 

– 

17,352 

11,320 
11,213
–
–

contracts  .....................................................  

1,316

107

Life (linked)  ........................................................  

Investment contracts with DPF50,51  .....................  

Insurance liabilities to policyholders ..................  

1,548 

17,732 

22,242 

2,276 

– 

13,596 

Rest of 
Asia-
Pacific 
US$m 

North 

Latin 

  America   
US$m     

  America     
US$m     

1,026 
– 
50 
777 

199 

– 

– 

1,973 
– 
– 
1,554 

419 

3,528 

– 

1,026 

5,501 

1,006 
– 
65 
805 

1,739 
– 
– 
1,363 

Total 
US$m 

20,979 
15,450
1,023
2,811

1,695

8,986 

21,014 

50,979 

17,370 
12,444
317
2,575

136 

376 

2,034

– 

– 

1,933 

– 

1,006 

3,672 

6,067 

17,766 

41,203 

526 
227
20
28

251

437 

35 

998 

343 
216
–
28

99

310 

34 

687 

For footnotes, see page 291. 

(Audited) 

The above table of liabilities to life insurance 
policyholders highlights that the most significant 
products are investment contracts with DPF issued 
in France, insurance contracts with DPF issued in 
Hong Kong and unit-linked contracts issued in 
Hong Kong, Latin America and Europe. 

The liabilities for long-term contracts are set by 

reference to a range of assumptions which include 
lapse and surrender rates, mortality and expense 
levels. These assumptions typically reflect each 
entity’s own experience. Economic assumptions, 
such as investment returns and interest rates, are 
usually based on market observable data. Changes in 
underlying assumptions affect the liabilities. The 
sensitivity of profit after tax and shareholders’ equity 
to changes in both economic and non-economic 
assumptions are considered below in ‘Sensitivity of 
HSBC’s insurance subsidiaries to risk factors’ and 
‘Sensitivity analysis’. 

Insurance risk arising from life insurance 

depends on the type of business, and varies 
considerably. The principal risks are mortality, 
morbidity, lapse, surrender and expense levels.  

The main contracts which generate exposure to 

mortality and morbidity risks are term assurance 
contracts and annuities. These risks are monitored on 
a regular basis, and are primarily mitigated by 
medical underwriting and by retaining the ability in 
certain cases to amend premiums in the light of 
experience. The risk associated with lapses and 
surrenders is generally mitigated by the application 
of surrender charges, though other management 
actions, such as managing the level of bonus 
payments to policyholders, may be taken. Expense 
risk is generally managed through pricing. The level 
of expenses in the contract will be one of the factors 
considered when setting premiums. 

268 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
Analysis of non-life insurance risk – net written insurance premiums49,52 
(Audited) 

2009 
Accident and health  ............................................  
Motor  ..................................................................  
Fire and other damage  ........................................  
Liability ...............................................................  
Credit (non-life) ..................................................  
Marine, aviation and transport ............................  
Other non-life insurance contracts  .....................  

Total net written insurance premiums ................  

Net insurance claims incurred and movement  

Europe 
US$m 

Hong 
Kong 
US$m 

Rest of 
Asia-
Pacific 
US$m 

North 

Latin 

  America   
US$m     

  America     
US$m     

Total 
US$m 

94 
123 
72 
– 
35 
7 
24 

355 

160 
14 
22 
15 
– 
9 
32 

252 

7 
20 
8 
4 
– 
4 
1 

44 

3  
– 
16  
– 
86  
– 
12  

117  

23  
234  
22  
2  
– 
17  
58  

356  

287 
391 
140 
21 
121 
37 
127 

1,124 

in liabilities to policyholders ..........................  

(748)

(107)

(17)

(96) 

(155) 

(1,123)

2008 
Accident and health  ............................................  
Motor  ..................................................................  
Fire and other damage  ........................................  
Liability ...............................................................  
Credit (non-life) ..................................................  
Marine, aviation and transport ............................  
Other non-life insurance contracts  .....................  

Total net written insurance premiums ................  

Net insurance claims incurred and movement  

14 
350 
150 
–  
99 
–  
49 

662 

155 
15 
26 
14 
–  
11 
28 

249 

5 
14 
3 
4 
– 
4 
– 

30 

3 
– 
4 
– 
144 
– 
15 

166 

27 
273 
22 
34 
– 
24 
29 

409 

204 
652 
205 
52 
243 
39 
121 

1,516 

in liabilities to policyholders ..........................  

(553)

(121)

(13)

(98) 

(176) 

(961)

2007 
Accident and health  ............................................  
Motor  ..................................................................  
Fire and other damage  ........................................  
Liability ...............................................................  
Credit (non-life) ..................................................  
Marine, aviation and transport ............................  
Other non-life insurance contracts  .....................  

Total net written insurance premiums ................  

Net insurance claims incurred and movement  

27 
369 
178 
– 
76 
– 
30 

680 

132 
15 
23 
12 
– 
12 
24 

218 

5
10 
7 
3 
– 
4 
– 

29 

– 
– 
2  
8  
157  
– 
30  

197  

25  
224  
19  
34  
– 
18  
24  

344  

189 
618 
229 
57 
233 
34 
108 

1,468 

in liabilities to policyholders ..........................  

(598)

(90)

(10)

(79) 

(151) 

(928)

For footnotes, see page 291. 

(Audited) 

The above table of non-life net written insurance 

premiums provides an overall summary of the 
non-life insurance activity of the Group. Motor 
business is written predominantly in Europe and 
Latin America and represented the largest class of 
non-life business in 2009. However, following a 
decision to close to new business in the second half 
of 2009, the UK motor book is now in run-off. Fire 
and other damage to property business is written in 
all major markets, most significantly in Europe. 
Credit non-life insurance, which is originated in 
conjunction with the provision of loans, is 
concentrated in the US and Europe. 

The main risks associated with non-life business 

are underwriting risk and claims experience risk. 

269 

Underwriting risk is the risk that HSBC does not 
charge premiums appropriate to the cover provided 
and claims experience risk is the risk that portfolio 
experience differs from expectations. HSBC 
manages these risks through pricing (for example, 
imposing restrictions and deductibles in the policy 
terms and conditions), product design, risk selection, 
claims handling, investment strategy and reinsurance 
policy. The majority of non-life insurance contracts 
are renewable annually and the underwriters have 
the right to refuse renewal or to change the terms and 
conditions of the contract at that time. Management 
may decide to withdraw a product from the market 
when it is no longer considered commercially viable, 
such as the closure of the UK motor book to new 
business in 2009. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Insurance operations > Insurance risk 

Balance sheet of insurance manufacturing 
subsidiaries by type of contract 
(Audited) 

A principal tool used by HSBC to manage its 
exposure to insurance risk, in particular for 
life insurance contracts, is asset and liability 
matching.  

Models are used to assess the effect of a range of 
future scenarios on the values of financial assets 
and associated liabilities, and ALCOs employ 
the outcomes in determining how the assets and  

liabilities should be matched. The scenarios include 
stresses applied to factors which affect insurance 
risk such as mortality and lapse rates. In addition to 
assessing the actual cash inflow required to meet 
cash outflows, of particular importance is the need to 
match the expected pattern of cash inflows with the 
benefits payable on the underlying contracts, which 
can extend for many years. The table below shows 
the composition of assets and liabilities and 
demonstrates that there were sufficient assets to 
cover the liabilities to policyholders at the end of 
2009.  

Balance sheet of insurance manufacturing subsidiaries by type of contract 
(Audited) 

Insurance contracts 

Investment contracts 

With 
DPF 
US$m 

  Unit- 
linked 
US$m 

  Annu-
ities 

  Term 
  assur- 
ance53
US$m  US$m 

 Non-life 

  With 
  DPF51
US$m  US$m 

  Unit- 
linked 
US$m 

  Other 

  Other 
  assets52   Total 
US$m 

US$m  US$m 

At 31 December 2009 
Financial assets ...................  
– trading assets ................  
– financial assets 

designated at fair value  
– derivatives  ....................  
– financial investments  ...  
– other financial assets ....  

Reinsurance assets  .............  
PVIF55  ................................  
Other assets and  

15,322  
– 

599    
16    
13,013    
1,694    

6  
– 

8,204 
– 

7,837 
1 
– 
366 

831 
– 

2,567 
–

2,053  
– 

2,290 
10 

20,501  
– 

7,366  
– 

4,008  
– 

7,252  
– 

69,563 
10 

446 
–
1,511 
610 

376 
– 

482  
3  
1,033  
535  

389  
– 

63 
–
742 
1,475 

467 
– 

5,498  
144  
13,948  
911  

– 
– 

6,572    
299    
– 
495    

2    

1,582     2,085  
3  
1,701     3,901  
723     1,263  

– 
– 

– 
– 

60  
2,780  

25,164 
468 
35,849 
8,072 

2,129 
2,780 

investment properties ......  

165  

5 

25 

634  

242 

516  

13  

56  

601  

2,257 

Total assets .........................  

15,493  

9,040 

2,968 

3,076  

2,999 

21,017  

7,379  

4,064   10,693  

76,729 

Liabilities under investment 

contracts: 
– designated at fair value .  
– carried at amortised cost  

Liabilities under  

– 
– 

– 
– 

– 
– 

– 
– 

– 
– 

– 
– 

7,347  
– 

3,518  
417  

– 
– 

10,865 
417 

insurance contracts ..........  
Deferred tax  .......................  
Other liabilities  ..................  

15,450 
6 
– 

8,986 
– 
– 

2,811 
22 
– 

2,718  
1  
– 

2,728 
7 
– 

21,014  
1  
– 

– 
– 
– 

– 
2 
– 

– 
750  
2,371  

53,707 
789 
2,371 

Total liabilities  ...................  

15,456  

8,986 

2,833 

2,719  

2,735 

21,015 

7,347  

3,937  

3,121  

68,149 

Total equity  ........................  

– 

– 

– 

– 

– 

– 

– 

– 

8,580  

8,580 

Total equity and liabilities53  

15,456  

8,986 

2,833 

2,719  

2,735 

21,015  

7,347  

3,937   11,701  

76,729 

270 

 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Insurance contracts 

Investment contracts 

With 
DPF 
US$m 

  Unit- 
linked 
US$m 

  Annu-
ities 

  Term 
  assur- 
ance53
US$m  US$m 

 Non-life 

  With 
DPF51
US$m  US$m 

  Unit- 
linked 
US$m 

  Other 

  Other 
  assets52    Total 
US$m 

US$m  US$m 

12,336  
– 

5,141  
– 

2,378 
–

2,209  
– 

2,053 
35

17,312  
– 

6,138 

–  

3,739  
– 

6,684  
4  

57,990 
39 

959    
27    
9,383    
1,967    

6  
– 

4,738  
3  
– 
400  

956  
– 

457 
–
1,282 
639 

311 
– 

496  
26  
399  
1,288  

320  
– 

52
–
860 
1,106 

430 
– 

4,597  
60  
12,482  
173  

– 
– 

5,525 
170 

–  

443 

91    

1,481     1,970  
24  
1,482     2,576  
685     2,110  

– 
– 

60  
2,033  

20,275 
401 
28,464 
8,811 

2,083 
2,033 

– 
– 

55 

At 31 December 2008 
Financial assets  ..................  
– trading assets ................  
– financial assets 

designated at fair value  
– derivatives ....................  
– financial investments  ...  
– other financial assets ....  

Reinsurance assets  .............  
PVIF55  ................................  
Other assets and  

investment properties ......  

121  

3  

32 

71  

257 

459  

54  

935 

1,987 

Total assets .........................  

12,463  

6,100  

2,721 

2,600  

2,740 

17,771  

6,193 

3,793  

9,712  

64,093 

Liabilities under investment 

contracts: 
– designated at fair value   
– carried at amortised cost  

Liabilities under  

– 
– 

– 
– 

– 
– 

– 
– 

– 
– 

– 
– 

6,012 
– 

3,271  
284  

– 
– 

9,283 
284 

insurance contracts ..........  
Deferred tax  .......................  
Other liabilities  ..................  

12,444  
8  
– 

6,067  
7  
– 

2,575 
22 
– 

2,351  
30  
– 

2,480 
1 
– 

17,766  
1  
– 

– 
– 
– 

– 
3  
– 

– 
515  
2,679  

43,683 
587 
2,679 

Total liabilities  ...................  

12,452  

6,074  

2,597 

2,381  

2,481 

17,767  

6,012 

3,558  

3,194  

56,516 

Total equity ........................  

– 

– 

– 

– 

– 

– 

– 

– 

7,577  

7,577 

Total equity and liabilities56  

12,452  

6,074  

2,597 

2,381  

2,481 

17,767  

6,012 

3,558   10,771  

64,093 

For footnotes, see page 291. 

It may not always be possible to achieve a 
complete matching of asset and liability durations, 
partly because there is uncertainty over policyholder 
behaviour, which introduces uncertainty over the 
receipt of all future premiums and the timing of 
claims, and partly because the duration of liabilities 
may exceed the duration of the longest available 
dated fixed interest investments. In an environment 
where interest rates and yield curves are falling, 
insurance operations are exposed to re-investment 
risk as higher yielding assets held in the portfolio 
mature and are replaced with lower yielding assets. 
Given the objective to hold rather than trade 
investments, the current portfolio of assets includes 
debt securities issued at a time when yields were 

higher than those observed in the current market. As 
a result, the current yield of the debt securities 
exceeds that which may be obtained on current 
issues. Management action was taken in relation to 
certain participating contracts to reduce short-term 
bonus rates paid to policyholders to manage the 
immediate strain on the business. Should interest 
rates and yield curves return to lower levels for 
prolonged periods, further management actions may 
be needed. 

The table below shows the composition of assets 

and liabilities by region and demonstrates that there 
were sufficient assets to cover the liabilities to 
policyholders for each region at the end of 2009.

271 

 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Insurance operations > Financial risks 

Balance sheet of insurance manufacturing subsidiaries by geographical region49 
(Audited) 

At 31 December 2009 
Financial assets  ...................................................  
– trading assets  ...............................................  
– financial assets designated at fair value  ......  
– derivatives ....................................................  
– financial investments ...................................  
– other financial assets  ...................................  

Reinsurance assets  ..............................................  
PVIF55  .................................................................  
Other assets and investment properties  ..............  

Hong 
Kong 
US$m 

22,337 
–
4,758
18
14,771
2,790

849 
1,248 
498 

Rest of 
Asia-
Pacific 
US$m 

1,330 
–
877
3
133
317

25 
113 
23 

North 

Latin 

  America   

  America     

US$m 

US$m 

2,582 
– 
– 
– 
2,037 
545 

19 
138 
40 

7,610 
10 
4,773 
1 
1,968 
858 

136 
259 
316 

Total 
US$m 

69,563 
10
25,164
468
35,849
8,072

2,129 
2,780 
2,257 

Europe 
US$m 

35,704 
–
14,756
446
16,940
3,562

1,100 
1,022 
1,380 

Total assets ..........................................................  

39,206 

24,932 

1,491 

2,779 

8,321 

76,729 

Liabilities under investment contracts: 

– designated at fair value ................................  
– carried at amortised cost ..............................  
Liabilities under insurance contracts ..................  
Deferred tax  ........................................................  
Other liabilities  ...................................................  

Total liabilities  ....................................................  

Total equity  .........................................................  

6,500 
– 
27,845 
334 
1,744 

36,423 

2,783 

4,299 
– 
17,618 
220 
284 

22,421 

2,511 

Total equity and liabilities56 ................................  

39,206 

24,932 

At 31 December 2008 
Financial assets  ...................................................  
– trading assets  ...............................................  
– financial assets designated at fair value  ......  
– derivatives ....................................................  
– financial investments ...................................  
– other financial assets  ...................................  

Reinsurance assets  ..............................................  
PVIF55  .................................................................  
Other assets and investment properties  ..............  

31,246 
–
12,605
258
14,240
4,143

920 
845 
933 

17,865 
–
4,153
117
10,689
2,906

1,004 
905 
400 

66 
– 
1,072 
27 
54 

1,219 

272 

1,491 

961 
–
581
–
91
289

20 
81 
9 

– 
– 
1,268 
82 
3 

1,353 

1,426 

2,779 

2,625 
– 
– 
– 
2,040 
585 

13 
– 
354 

– 
417 
5,904 
126 
286 

6,733 

1,588 

8,321 

5,293 
39 
2,936 
26 
1,404 
888 

126 
202 
291 

10,865 
417 
53,707 
789 
2,371 

68,149 

8,580 

76,729 

57,990 
39
20,275
401
28,464
8,811

2,083 
2,033 
1,987 

Total assets ..........................................................  

33,944 

20,174 

1,071 

2,992 

5,912 

64,093 

Liabilities under investment contracts: 

– designated at fair value ................................  
– carried at amortised cost ..............................  
Liabilities under insurance contracts ..................  
Deferred tax  ........................................................  
Other liabilities  ...................................................  

Total liabilities  ....................................................  

Total equity  .........................................................  

5,310 
– 
23,752 
304 
2,184 

31,550 

2,394 

3,895 
– 
13,873 
161 
190 

18,119 

2,055 

78 
– 
745 
19 
42 

884 

187 

Total equity and liabilities56 ................................  

33,944 

20,174 

1,071 

– 
– 
1,237 
– 
11 

1,248 

1,744 

2,992 

– 
284 
4,076 
103 
252 

4,715 

1,197 

5,912 

9,283 
284 
43,683 
587 
2,679 

56,516 

7,577 

64,093 

For footnotes, see page 291. 

Financial risks  
(Audited) 

HSBC’s insurance businesses are exposed to a range 
of financial risks, including market risk, credit risk 
and liquidity risk. Market risk includes interest rate 
risk, equity risk and foreign exchange risk. The 
nature and management of these risks is described 
below.  

Manufacturing subsidiaries are exposed to 
financial risks, for example, when the proceeds 
from financial assets are not sufficient to fund the 
obligations arising from non-linked insurance and 
investment contracts. Certain insurance-related 
activities undertaken by HSBC subsidiaries such as 
insurance broking, insurance management (including 
captive management) and the administration and 

272 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
intermediation of insurance, pensions and annuities 
are exposed to financial risks, but not to a significant 
extent. 

Risk management procedures which reflect local 

market conditions and regulatory requirements 
may be implemented by HSBC’s insurance 
manufacturing subsidiaries in addition to policies 
provided for Group-wide application through the 
Group Instruction Manuals. In many jurisdictions, 
local regulatory requirements prescribe the type, 
quality and concentration of assets that these 
subsidiaries must maintain to meet insurance 

liabilities. Within each subsidiary, ALCOs are 
responsible for ensuring that exposures to financial 
risks remain within local requirements and risk 
mandates (as agreed with Group Insurance Head 
Office), and ensure compliance with the control 
framework established centrally through the Group 
Instruction Manuals. 

The following table analyses the assets held in 

HSBC’s insurance manufacturing subsidiaries at 
31 December 2009 by type of contract, and provides 
a view of the exposure to financial risk: 

Financial assets held by insurance manufacturing subsidiaries 
(Audited) 

Life linked    Life non-linked     
contracts58    
US$m 

contracts57    
US$m 

Non-life     
insurance59    
US$m 

Other     
assets54    
US$m 

Total60
US$m 

At 31 December 2009 
Trading assets 

Debt securities  ......................................  

Financial assets designated at fair value 
Treasury bills ........................................  
Debt securities  ......................................  
Equity securities  ...................................  

Financial investments 
Held-to-maturity:  

– debt securities ....................................  

Available-for-sale  .....................................  
– Treasury bills .....................................  
– other eligible bills ..............................  
– debt securities ....................................  
– equity securities .................................  

Derivatives ................................................  
Other financial assets61  .............................  

At 31 December 2008 
Trading assets 

Debt securities  ......................................  

Financial assets designated at fair value ...  
Treasury bills ........................................  
Debt securities  ......................................  
Equity securities  ...................................  

Financial investments 
Held-to-maturity:  

– debt securities ....................................  

Available-for-sale  .....................................  
– Treasury bills .....................................  
– other eligible bills ..............................  
– debt securities ....................................  
– equity securities .................................  

Derivatives ................................................  
Other financial assets61  .............................  

For footnotes, see page 291. 

– 

14,409 
46 
5,086 
9,277 

– 

– 
– 
– 
– 
– 

300 
861 

15,570 

– 

10,263 
31 
4,091 
6,141 

– 

– 
–
–
–
–

173 
843 

11,279 

– 

8,607 
174 
3,428 
5,005 

13,995 

17,211 
– 
26 
17,169 
16 

165 
4,473 

44,451 

– 

7,990 
197 
3,109 
4,684 

10,411 

14,617 
4 
–
14,602 
11 

204 
4,752 

37,974 

273 

10 

63 
– 
63 
– 

186 

556 
211 
127 
199 
19 

– 
1,475 

2,290 

35 

52 
–
52 
–

170 

690 
130 
272 
254 
34 

– 
1,106 

2,053 

– 

2,085  
3  
1,220  
862  

670  

3,231  
86  
126  
2,787  
232  

3  
1,263  

7,252  

4  

1,970  
8  
1,625  
337  

510  

2,066  
128  
126  
1,596  
216  

24  
2,110  

6,684  

10 

25,164 
223 
9,797 
15,144 

14,851 

20,998 
297 
279 
20,155 
267 

468 
8,072 

69,563 

39 

20,275 
236 
8,877 
11,162 

11,091 

17,373 
262 
398 
16,452 
261 

401 
8,811 

57,990 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Insurance operations > Financial risks > Market risk 

The table demonstrates that for linked contracts, 

HSBC typically designates assets at fair value. For 
non-linked contracts, the classification of the assets 
is driven by the nature of the underlying contract. 

The table also shows that approximately 
64.4 per cent of financial assets were invested in 
debt securities at 31 December 2009 (2008: 62.9 per 
cent) with 22.2 per cent (2008: 19.7 per cent) 
invested in equity securities.  

In life linked insurance, premium income less 
charges levied is invested in a portfolio of assets. 
HSBC manages the financial risks of this product on 
behalf of the policyholders by holding appropriate 
assets in segregated funds or portfolios to which the 
liabilities are linked. Typically, HSBC retains some 
exposure to market risk as the market value of the 
linked assets influences the fees charged by HSBC 
and thereby affects the recoverability of expenses 
incurred by the Group in managing the product. The 
assets held to support life linked liabilities 
represented 22.4 per cent of the total financial assets 
of HSBC’s insurance manufacturing subsidiaries at 
the end of 2009 (2008: 19.4 per cent). 

Market risk 
(Audited) 

Insurance and investment products manufactured 
by HSBC’s insurance manufacturing subsidiaries 
typically comprise features or combinations of 
features which may not be easily or exactly 
replicated by investments. Market risk arises when 
mismatches occur between product liabilities and 
the investment assets which back them; for example, 
mismatches between asset and liability yields and 
maturities give rise to interest rate risk. 

Description of market risk 
(Audited) 

The main features of products manufactured by 
HSBC’s insurance manufacturing subsidiaries which 

Liabilities to policyholders62 
(Audited) 

generate market risk, and the market risk to which 
these features expose the subsidiaries, are discussed 
below. 

Long-term insurance or investment products 

may incorporate either one investment return 
guarantee or a combination thereof, divided into the 
following categories: 
• 
• 

deferred annuities: these consist of two phases –
the savings and investing phase and the 
retirement income phase; 

annuities in payment;  

• 

• 

annual return: the annual return is guaranteed to 
be no lower than a specified rate. This may be 
the return credited to the policyholder every 
year, or the average annual return credited to the 
policyholder over the life of the policy, which 
may occur on the maturity date or the surrender 
date of the contract; 

capital: policyholders are guaranteed to receive 
no less than the premiums paid plus declared 
bonuses less expenses; and  

•  market performance: policyholders receive an 
investment return which is guaranteed to be 
within a prescribed range of average investment 
returns earned by predetermined market 
participants on the specified product. 

Subsidiaries manufacturing products with 
guarantees usually retain exposures to falls in market 
interest rates as they result in lower available 
yields on the assets bought to support guaranteed 
investment returns payable to policyholders. 

The table below shows, in respect of each 

category of guarantee, the total liabilities to 
policyholders established for guaranteed products, 
the range of investment returns (net of operating 
costs) implied by the guarantees, and the range of 
current yields of the investment portfolios supporting 
the guarantees. 

2009 
 Investment 
returns 
  implied by 
   guarantee63
% 

  Amount of 
reserve 
US$m 

  Current 
yields 
% 

  Amount of 

reserve   
US$m 

2008 
  Investment 
returns 
  implied by 
   guarantee63  
%     

Current 
yields 
% 

Annuities in payment ..........................................  
Deferred annuities ...............................................  
Immediate annuities ............................................  
Annual return  ......................................................  
Annual return  ......................................................  
Capital .................................................................  

925 
943 
553 
17,147 
497 
15,866 

0.0 – 7.5  
0.0 – 6.0  
6.0 – 9.0  
0.0 – 4.5  
4.5 – 6.0  
– 

1.3 – 16.7  
0.9 – 15.1  
5.4 – 5.4  
0.8 – 6.2  
5.1 – 6.5  
2.4 – 4.3  

744 
120 
576 
13,717 
302 
13,346 

  0.0 – 11.5      6.5 – 28.0 
3.9 – 7.4 
5.4 – 5.4 
2.2 – 4.9 
3.4 – 7.3 
2.0 – 4.3 

0.0 – 6.0     
6.0 – 9.0     
0.0 – 4.5     
4.5 – 6.0     
–     

For footnotes, see page 291.  

274 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A certain number of these products have been 

discontinued, including the US$553 million 
immediate annuity portfolio in HSBC Finance 
where, as highlighted in the above table, the current 
portfolio yield is less than the guarantee. On 
acquisition of this block of business by HSBC 
Finance, a provision was established to mitigate the 
shortfall in yields. There has been no further 
deterioration in the shortfall since acquisition. There 
are a limited number of additional contracts where 
the current portfolio yield is less than the guarantee 
implied by the contract.  

The proceeds from insurance and investment 

products with DPF are primarily invested in bonds 
with a proportion allocated to equity securities in 
order to provide customers with the potential for 
enhanced returns. Subsidiaries with portfolios of 
such products are exposed to the risk of falls in the 
market price of equity securities when they cannot 
be fully reflected in the discretionary bonuses. An 
increase in market volatility could also result in 
an increase in the value of the guarantee to the 
policyholder. 

Long-term insurance and investment products 

typically permit the policyholder to surrender the 
policy or let it lapse at any time. When the surrender 
value is not linked to the value realised from the sale 
of the associated supporting assets, the subsidiary 
is exposed to market risk. In particular, when 
customers seek to surrender their policies when asset 
values are falling, assets may have to be sold at a 
loss to fund redemptions. 

A subsidiary holding a portfolio of long-term 
insurance and investment products, especially with 
DPF, may attempt to reduce exposure to its local 
market by investing in assets in countries other 
than that in which it is based. These assets may 
be denominated in currencies other than the 
subsidiary’s local currency. It is often not cost 
effective for the subsidiary to hedge the foreign 
exchange exposure associated with these assets, and 
this exposes it to the risk that its local currency will 
strengthen against the currency of the related assets. 

For unit-linked contracts, market risk is 
substantially borne by the policyholder, but HSBC 
typically remains exposed to market risk as the 
market value of the linked assets influences the fees 
HSBC earns for managing them. 

How the risks are managed 
(Audited) 

HSBC’s insurance manufacturing subsidiaries 
manage market risk by using some or all of the 
following techniques, depending on the nature of the 
contracts they write: 

• 

• 

• 

for products with DPF, adjusting bonus rates to 
manage the liabilities to policyholders. Bonus 
rates are managed by regularly evaluating their 
sustainability. The effect is that a significant 
portion of the market risk is borne by the 
policyholder; 

as far as possible, matching assets to liabilities. 
For example, for products with annual return or 
capital guarantees, HSBC seeks to invest in 
bonds which produce returns at least equal to 
the investment returns implied by the guarantees 
while remaining attentive to the overall portfolio 
credit quality; 

using derivatives in a limited number of 
instances; 

•  when designing new products with investment 
guarantees, evaluating the cost of the guarantee 
and considering this cost when determining the 
level of premiums or the price structure;  

• 

• 

• 

periodically reviewing products identified as 
higher risk, which contain guarantees and 
embedded optionality features linked to savings 
and investment products. The scope of the 
review would include pricing, risk management 
and profitability (a control introduced during 
2008). Guaranteed products which expose the 
Group to risk beyond the levels deemed 
acceptable in any of these categories are either 
altered or are no longer offered to customers;  

including features designed to mitigate market 
risk in new products, such as charging surrender 
penalties to recoup losses incurred when 
policyholders surrender their policies; and 

exiting, to the extent possible, investment 
portfolios whose risk is considered unacceptable 
– for example, by implementing asset 
reallocation strategies in order to manage risk 
exposures. 

The product approval process includes the 
identification and assessment of the risk 
embedded in new products. 

Group Insurance Head Office includes a Chief 
Market and Liquidity Risk Officer reporting to the 
Chief Risk Officer. Each regional insurance unit 

275 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Insurance operations > Financial risks > Market risk / Credit risk 

includes an individual responsible for market and 
liquidity risk. 

As described above, the product approval 
process includes an identification and assessment of 
the risk embedded in new products, for example, 
those including options and guarantees within the 
contract. When such product features are identified, 
the product proposal is reviewed by Group Insurance 
Head Office to ensure that the key risks are 
identified and appropriate risk management 
procedures are in place. Management reviews certain 
exposures more frequently when markets 
demonstrate increased volatility to ensure that any 
matters arising are dealt with in a timely fashion. 

Each insurance manufacturing subsidiary is 

required to have a market risk mandate which 
specifies the investment instruments in which it is 
permitted to invest and the maximum quantum of 
market risk which it is permitted to retain. It is the 
responsibility of the subsidiary’s ALCO and the 
Market and Liquidity Risk Committee (sub-
committee to the Group Insurance Risk Committee) 
to ensure that each mandate is consistent with local 
regulations. All mandates are reviewed and agreed 
annually by Group Insurance Head Office, and 
aggregate limits are approved by the Risk 
Management Meeting of GMB. All market risk 
mandates include management action loss limits 
designed to control risk. 

How the exposures to risks are measured 
(Audited) 

HSBC’s insurance manufacturing subsidiaries 
monitor exposures against mandated limits regularly 
and report these quarterly to Group Insurance Head 
Office. Exposures are aggregated and reported to 
senior risk management forums in the Group, 
including the Group Insurance Market and Liquidity 
Risk Committee, Group Insurance Risk Committee 
and the Group Stress Test Review Group. 

The standard measures used to quantify the 

market risks are as follows:  

• 

for interest rate risk, the sensitivities of the net 
present values of asset and expected liability 

cash flows, in total and by currency, to a one 
basis point parallel shift in the discount curves 
used to calculate the net present values; 

for equity price risk, the total market value of 
equity holdings and the market value of equity 
holdings by region and country; and 

for foreign exchange risk, the total net short 
foreign exchange position and the net foreign 
exchange positions by currency.  

• 

• 

Although these measures are relatively 
straightforward to calculate and aggregate, there 
are limitations with them. The most significant 
limitation is that a parallel shift in yield curves of 
one basis point does not capture the non-linear 
relationships between the values of certain assets and 
liabilities and interest rates. Non-linearity arises, for 
example, from investment return guarantees and 
certain product features such as the ability of 
policyholders to surrender their policies. If the 
yields on investments held to support contracts 
with guarantees are less than the investment returns 
implied by the guarantees, shortfalls will be to the 
account of HSBC.  

HSBC recognises these limitations and 
augments its standard measures with stress tests 
which examine the effect of a range of market rate 
scenarios on the aggregate annual profits and total 
equity of the insurance manufacturing subsidiaries. 
HSBC’s insurance manufacturing subsidiaries report 
the results of their stress tests every quarter to Group 
Insurance Head Office, where the reports are 
consolidated and reviewed by the Group Insurance 
Market and Liquidity Risk Meeting and the Group 
Stress Test Review Group. 

HSBC’s insurance manufacturing subsidiaries 

identify the assets and liabilities in their financial 
statements whose values are sensitive to each 
category of market risk and revalue them at various 
market rates. The outcome of the exercise is 
expressed in terms of the effect on profit for the year 
and total equity under the stress-tested assumptions, 
after taking into consideration tax and accounting 
treatments where material and relevant. 

276 

 
 
 
 
 
 
Sensitivity of HSBC’s insurance manufacturing subsidiaries to risk factors 
(Audited) 

2009 

Effect on 
profit for 

the year   
US$m 

Effect on
total
equity 
US$m 

2008 

Effect on  
profit for  
the year   
US$m 

Effect on 
total 
equity 
US$m 

+ 100 basis points parallel shift in yield curves  ...........  
– 100 basis points parallel shift in yield curves  ...........  
10 per cent increase in equity prices  ............................  
10 per cent decrease in equity prices ............................  
10 per cent increase in US dollar exchange rate  

compared to all currencies  .......................................  

10 per cent decrease in US dollar exchange rate  

compared to all currencies  .......................................  
Sensitivity to credit spread increases  ...........................  

68 
(69)
19 
(20)

20 

(20)
(36)

(82)
92 
19 
(20)

20 

(20)
(91)

94 
(82) 
10 
(12) 

28 

(28) 
(73) 

(13)
24 
10 
(12)

29 

(29)
(134)

The above table illustrates the effect on the 
aggregated profit for the year and total equity under 
various interest rate, equity price, foreign exchange 
rate and credit spread scenarios. Where appropriate, 
the impact of the stress on the PVIF is included in 
the results of the stress tests. The relationship 
between the values of certain assets and liabilities 
and the risk factors may be non-linear and, therefore, 
the results disclosed cannot be extrapolated to 
measure sensitivities to different levels of stress. The 
sensitivities are stated before allowance for the effect 
of management actions which may mitigate changes 
in market rates, and for any factors such as 
policyholder behaviour that may change in response 
to changes in market risk. 

The sensitivity of the net profit after tax of 
HSBC’s insurance subsidiaries to the effects of 
increases in credit spreads is a fall of US$36 million 
(2008: US$73 million fall). The sensitivity is 
calculated using simplified assumptions based on a 
one-day movement in credit spreads over a two-year 
period. A confidence level of 99 per cent, consistent 
with the Group’s VAR, has been applied. Credit 
spreads experienced some volatility during 2009 but 
generally improved from the high level at the end of 
2008.  

Credit risk 
(Audited) 

Credit risk can give rise to losses through default 
and can lead to volatility in income statement and 
balance sheet figures through movements in credit 
spreads, principally on the US$40.5 billion (2008: 
US$33.2 billion) non-linked bond portfolio. The 
exposure of the income statement to the effect of 
changes in credit spreads is small (see the table 
above). Fifty two per cent of the financial assets held 
by insurance subsidiaries are classified as either held 
to maturity or available for sale, and consequently 
any changes in the fair value of these financial 

investments, absent impairment, would have no 
impact on the profit after tax. 

The exposure of the income statement to the 
effect of changes in credit spread is small. 

HSBC sells certain unit-linked life insurance 

contracts which are reinsured with a third party. 
These insurance contracts include market return 
guarantees which are underwritten by the third party. 
HSBC is exposed to credit risk to the extent that the 
third party (the counterparty) is unable to meet the 
terms of the guarantees. As highlighted in ‘Market 
Risk’ above, the cost to the Group of market return 
guarantees increases when interest rates fall, equity 
markets fall or market volatility increases. In 
addition, when determined by reference to a 
discounted cash flow model in which the discount 
rate is based on current interest rates, guarantee costs 
increase in a falling interest rate environment. As a 
consequence of the improved market conditions in 
2009, there has been a reduction in these costs, and 
hence the Group’s counterparty exposure to the 
guarantees under the reinsurance agreement at 
31 December 2009 was lower than at 31 December 
2008. The sale of these contracts ceased in 2008, 
reflecting the adjusted risk appetite of the business. 

Group Insurance Head Office includes a Chief 

Credit Risk Officer reporting to the Chief Risk 
Officer. Each regional insurance unit includes an 
individual responsible for credit risk. 

The exposure to credit risk products and the 

management of the risks associated with credit 
protection products are included in the description of 
life and non-life insurance risk on pages 266 to 269. 
HSBC’s insurance manufacturing subsidiaries 
are responsible for the credit risk, quality and 
performance of their investment portfolios. 
Investment credit mandates and limits are set by the 
subsidiaries and approved by their local insurance 
ALCOs and Credit Risk functions before being 

277 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Insurance operations > Financial risks > Credit risk 

submitted to Group Credit Risk for concurrence. The 
form and content of the mandates must accord with 
centrally set investment credit risk guidance 
regarding credit quality, industry sector 
concentration and liquidity restrictions, but allow for 
the inclusion of local regulatory and country-specific 
conditions. The assessment of the creditworthiness 
of issuers and counterparties is based primarily upon 
internationally recognised credit ratings and other 
publicly available information.  

Investment credit exposures are monitored 
against limits by the local insurance manufacturing 
subsidiaries, and are aggregated and reported to 
Group Credit Risk, the Group Insurance Credit Risk 
Meeting and the Group Insurance Risk Committee. 
Stress testing is performed by Group Insurance Head 
Office on the investment credit exposures using 
credit spread sensitivities and default probabilities. 
The stresses are reported to the Group Insurance 
Risk Committee. 

As noted above, under certain circumstances, 
the Group is able to dilute the effect of investment 
losses by sharing them with policyholders. However, 
when, for example, a contract includes a guarantee, 
losses which would result in a breach of the 
guaranteed benefits due to the policyholder are borne 
by the Group. 

A number of tools are used to manage and 
monitor credit risk. These include an Early Warning 
Report which is produced on a weekly basis to 
identify investments which may be at risk of future 
impairment. This report is circulated to senior 
management in Group Insurance Head Office and 
the Regional Chief Risk Officers, and risk reduction 
strategies are implemented when considered 
appropriate. Similarly, a watch list of investments 
with current credit concerns is circulated weekly.  

Credit quality 
(Audited) 

The following table presents an analysis of treasury 
bills, other eligible bills and debt securities within 
HSBC’s insurance business by measures of credit 
quality. The definitions of the five credit quality 
classifications are included on page 225. Only assets 
supporting non-linked liabilities are included in 
the table as financial risk on assets supporting 
linked liabilities is predominantly borne by the 
policyholder. 90.9 per cent (2008: 93.7 per cent) 
of the assets included in the table are invested in 
investments rated as ‘Strong’. 

278 

 
 
 
 
 
Treasury bills, other eligible bills and debt securities in HSBC’s insurance manufacturing subsidiaries 
(Audited) 

Neither past due nor impaired 

Strong 
US$m 

  Medium-
good 
US$m 

  Medium- 
satisfactory
US$m 

Sub-

  standard     Impaired64    

US$m 

US$m 

Total 
US$m 

At 31 December 2009 

Supporting liabilities under non-linked insurance and 
investment contracts 
Trading assets – debt securities  ............................................ 

Financial assets designated at fair value  .............................. 
– treasury and other eligible bills ..................................... 
– debt securities ................................................................ 

Financial investments  ........................................................... 
– treasury and other similar bills ...................................... 
– other eligible bills .......................................................... 
– debt securities ................................................................ 

Supporting shareholders’ funds65 

Financial assets designated at fair value  .............................. 
– treasury and other eligible bills ..................................... 
– debt securities ................................................................ 

Financial investments  ........................................................... 
– treasury and other similar bills ...................................... 
– other eligible bills .......................................................... 
– debt securities ................................................................ 

Total66 
Trading assets – debt securities  ............................................ 

Financial assets designated at fair value  .............................. 
– treasury and other eligible bills ..................................... 
– debt securities ................................................................ 

8 

2,812 
174
2,638

30,126 
211
153
29,762

– 

80 
–
80

1,509 
–
–
1,509

32,946 

1,589 

527 
3
524

3,335 
82
126
3,127

3,862 

8 

3,339 
177
3,162

506 
–
506

312 
–
–
312

818 

– 

586 
–
586

Financial investments  ........................................................... 
– treasury and other similar bills ...................................... 
– other eligible bills .......................................................... 
– debt securities ................................................................ 

33,461 
293
279
32,889

1,821 
–
–
1,821

2 

704 
–
704

130 
–
–
130

836 

180 
–
180

16 
4
–
12

196 

2 

884 
–
884

146 
4
–
142

36,808 

2,407 

1,032 

– 

69 
– 
69 

148 
– 
– 
148 

217 

10 
– 
10 

6 
– 
– 
6 

16 

– 

79 
– 
79 

154 
– 
– 
154 

233 

10 

3,665 
174
3,491

31,913 
211
153
31,549

35,588 

1,223 
3
1,220

3,669 
86
126
3,457

4,892 

10 

4,888 
177
4,711

35,582 
297
279
35,006

40,480 

– 
– 
– 
– 

– 

– 
– 
– 
– 

– 

– 
– 
– 
– 

– 

279 

 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Insurance operations > Financial risks > Credit risk / Liquidity risk  

Treasury bills, other eligible bills and debt securities in HSBC’s insurance manufacturing subsidiaries (continued) 

Neither past due nor impaired 

  Medium- 
good 
US$m 

  Medium-
 satisfactory 
US$m 

Strong 
US$m 

Sub-

standard      Impaired64    

US$m 

US$m 

Total 
US$m 

At 31 December 2008 

Supporting liabilities under non-linked insurance and 
investment contracts 
Trading assets – debt securities  ...........................................  

Financial assets designated at fair value ..............................  
– treasury and other eligible bills  ....................................  
– debt securities  ...............................................................  

Financial investments  ..........................................................  
– treasury and other similar bills .....................................  
– debt securities  ...............................................................  

27 

2,704 
197
2,507

24,881 
404
24,477

8 

335 
–
335

718 
–
718

27,612

1,061

Supporting shareholders’ funds65 
Trading assets – debt securities  ...........................................  

Financial assets designated at fair value ..............................  
– treasury and other eligible bills  ....................................  
– debt securities  ...............................................................  

Financial investments  ..........................................................  
– treasury and other similar bills .....................................  
– debt securities  ...............................................................  

Total66 
Trading assets – debt securities  ...........................................  

Financial assets designated at fair value ..............................  
– treasury and other eligible bills  ....................................  
– debt securities  ...............................................................  

Financial investments  ..........................................................  
– treasury and other similar bills .....................................  
– debt securities  ...............................................................  

4 

1,502 
8
1,494

2,033 
245
1,788

3,539

31 

4,206 
205
4,001

26,914 
649
26,265

– 

110 
–
110

174 
–
174

284

8 

445 
–
445

892 
–
892

31,151

1,345

For footnotes, see page 291. 

– 

319 
–
319

195 
2
193

514 

– 

21 
–
21

54 
7
47

75 

– 

340 
–
340

249 
9
240

589 

– 

– 
– 
– 

45 
– 
45 

45 

– 

– 
– 
– 

99 
2 
97 

99 

– 

– 
– 
– 

144 
2 
142 

144 

35 

3,358 
197
3,161

25,843 
406
25,437

29,236 

4 

1,633 
8
1,625

2,360 
254
2,106

3,997 

39 

4,991 
205
4,786

28,203 
660
27,543

33,233 

4 
– 
4 

4 

– 
– 
– 

– 

4 
– 
4 

4 

Issuers of treasury bills, other eligible bills and debt securities in HSBC’s insurance manufacturing subsidiaries 
(Audited) 

At 31 December 2009 
Governments ............................................................................. 
Local authorities  ....................................................................... 
Asset-backed securities ............................................................. 
Corporates and other ................................................................. 

At 31 December 2008 
Governments ............................................................................. 
Local authorities  ....................................................................... 
Asset-backed securities ............................................................. 
Corporates and other ................................................................. 

Treasury 
bills 
US$m 

    Other eligible 
bills 
US$m 

Debt  
securities 
US$m 

342 
– 
– 
132 

474 

467 
– 
– 
– 

467 

6 
– 
– 
273 

279 

24 
– 
– 
374 

398 

8,548 
886 
54 
30,239 

39,727 

6,109 
525 
14 
25,720 

32,368 

Total 
US$m 

8,896 
886 
54 
30,644 

40,480 

6,600 
525 
14 
26,094 

33,233 

280 

 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit risk also arises when part of the insurance 
risk incurred by HSBC is assumed by reinsurers. The 
credit risk exposure to reinsurers is monitored by 
Group Insurance Head Office and is reported 
quarterly to the Group Insurance Risk Committee 
and the Group Insurance Credit Risk Meeting.  

Reinsurers’ share of liabilities under insurance contracts 
(Audited) 

The split of liabilities ceded to reinsurers and 

outstanding reinsurance recoveries, analysed by 
credit quality, is shown below. The definitions of the 
five credit quality classifications are provided on 
page 225. The Group’s exposure to third parties 
under the reinsurance agreement described in the 
Credit Risk section above is included in this table. 

Neither past due nor impaired 
  Medium- 
good 
US$m 

    Medium- 

 satisfactory   

US$m 

Sub-
standard 
US$m 

Past due     
but not 
impaired     
US$m 

804 
10 

814 

2 

947 
12 

959 

– 

– 
90 

90 

11 

– 
50 

50 

20 

– 
5 

5 

6 

– 
– 

– 

– 

– 
– 

– 

17 

– 
4 

4 

10 

Total 
US$m 

831 
1,238 

2,069 

60 

956 
1,067 

2,023 

60 

• 

• 

cash resources; and 

cash inflows from the sale of investments. 

HSBC’s insurance manufacturing subsidiaries 
manage liquidity risk by utilising some or all of the 
following techniques: 

•  matching cash inflows with expected cash 

outflows using specific cash flow projections or 
more general asset and liability matching 
techniques such as duration matching; 

•  maintaining sufficient cash resources; 

• 

investing in good credit-quality investments 
with deep and liquid markets to the degree to 
which they exist; 

•  monitoring investment concentrations and 

restricting them where appropriate, for example, 
by debt issues or issuers; and 

• 

establishing committed contingency borrowing 
facilities. 

Each of these techniques contributes to 

mitigating the three types of liquidity risk described 
above. 

Every quarter, HSBC’s insurance manufacturing 

subsidiaries are required to complete and submit 
liquidity risk reports to Group Insurance Head Office 

Strong   
US$m 

27 
1,133 

1,160 

24 

9 
1,001 

1,010 

30 

At 31 December 2009 
Linked insurance contracts67  ......................... 
Non-linked insurance contracts67  .................. 

Reinsurance debtors ....................................... 

At 31 December 2008 
Linked insurance contracts67  ......................... 
Non-linked insurance contracts67  .................. 

Reinsurance debtors ....................................... 

For footnote, see page 291. 

Liquidity risk 
(Audited) 

It is an inherent characteristic of almost all insurance 
contracts that there is uncertainty over the amount of 
claims liabilities that may arise, and the timing of 
their settlement and this leads to liquidity risk. 

There are three aspects considered in liquidity 

risk. The first of these arises in normal market 
conditions and is referred to as funding liquidity risk; 
specifically, the capacity to raise sufficient cash 
when needed to meet payment obligations. Secondly, 
market liquidity risk arises when the size of a 
particular holding may be sufficiently large that a 
sale cannot be completed around the market price. 
Finally, there is standby liquidity risk, which refers 
to the capacity to meet payment terms in abnormal 
conditions. 

HSBC’s insurance manufacturing subsidiaries 

primarily fund cash outflows arising from claim 
liabilities from the following sources: 

• 

• 

cash inflows arising from premiums from new 
business, policy renewals and recurring 
premium products; 

cash inflows arising from interest and dividends 
on investments and principal repayments of 
maturing debt investments; 

281 

 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Insurance operations > Financial risks > Liquidity risk // PVIF 

for collation and review by the Group Insurance 
Market and Liquidity Risk Meeting. Liquidity risk 
is assessed in these reports by measuring changes 
in expected cumulative net cash flows under a 
series of stress scenarios designed to determine the 
effect of reducing expected available liquidity and 
accelerating cash outflows. This is achieved by, for 
example, assuming new business or renewals are 
lower, and surrenders or lapses are greater, than 
expected. 

The following tables show the expected 
undiscounted cash flows for insurance contract 
liabilities and the remaining contractual maturity of 
investment contract liabilities at 31 December 2009. 

Expected maturity of insurance contract liabilities 
(Audited) 

As indicated in the analyses of life and non-life 
insurance risks on pages 268 to 269, a significant 
proportion of the Group’s non-life insurance 
business is viewed as short-term, with the settlement 
of liabilities expected to occur within one year of the 
period of risk. There is a greater spread of expected 
maturities for the life business where, in a large 
proportion of cases, the liquidity risk is borne in 
conjunction with policyholders (wholly in the case 
of unit-linked business).  

The profile of the expected maturity of the 

insurance contracts as at 31 December 2009 
remained comparable with 2008. 

Expected cash flows (undiscounted)68 

  Within 1 year     

US$m 

1-5 years     
US$m 

5-15 years      Over 15 years   

US$m 

US$m 

Total 
US$m 

1,318 
2,393 
522 

4,233 

1,178 
2,527 
1,295 

5,000 

          1,277 
        10,098 
          2,290 

             123 
        17,253 
          4,483 

               10  
        18,231  
          6,899  

          2,728 
        47,975 
        14,194 

        13,665 

        21,859 

        25,140  

        64,897 

1,186 
7,789 
1,251 

10,226 

115 
16,695 
3,269 

20,079 

1  
14,432  
5,390  

19,823  

2,480 
41,443 
11,205 

55,128 

At 31 December 2009 
Non-life insurance  ....................................  
Life insurance (non-linked)  ......................  
Life insurance (linked) ..............................  

At 31 December 2008 
Non-life insurance  ....................................  
Life insurance (non-linked)  ......................  
Life insurance (linked) ..............................  

For footnote, see page 291. 

Remaining contractual maturity of investment contract liabilities 
(Audited) 

At 31 December 2009 
Remaining contractual maturity: 

– due within 1 year  ............................................................... 
– due between 1 and 5 years  ................................................ 
– due between 5 and 10 years  .............................................. 
– due after 10 years  .............................................................. 
– undated70 ............................................................................ 

At 31 December 2008 
Remaining contractual maturity: 

– due within 1 year  ............................................................... 
– due between 1 and 5 years  ................................................ 
– due between 5 and 10 years  .............................................. 
– due after 10 years  .............................................................. 
– undated70 ............................................................................ 

For footnotes, see page 291. 

Liabilities under investment contracts by 
insurance manufacturing subsidiaries69 

Linked
investment
contracts 

Other
investment
contracts 

Investment 
contracts 
 with DPF 

US$m     

US$m     

US$m     

477 
904 
693 
2,093 
3,180 

7,347 

178 
610 
482 
1,649 
3,093 

6,012 

443 
– 
– 
– 
3,492 

3,935 

314 
21 
31 
42 
3,147 

3,555 

14 
20 
– 
– 
20,980 

21,014 

– 
34 
– 
– 
17,732 

17,766 

Total 
US$m 

934 
924 
693 
2,093 
27,652 

32,296 

492 
665 
513 
1,691 
23,972 

27,333 

282 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Present value of in-force long-term 
insurance business  
(Audited) 

Sensitivity of PVIF to changes in economic 
assumptions 
(Audited) 

The HSBC life insurance business is accounted for 
using the embedded value approach which, inter 
alia, provides a comprehensive framework for the 
evaluation of insurance and related risks. The present 
value of the in-force long-term (‘PVIF’) asset at 
31 December 2009 was US$2.8 billion (2008: 
US$2.0 billion). The present value of the 
shareholders’ interest in the profits expected to 
emerge from the book of in-force policies at 
31 December can be stress-tested to assess the ability 
of the life business book to withstand adverse 
developments. A key feature of the life insurance 
business is the importance of managing the assets, 
liabilities and risks in a coordinated fashion rather 
than individually. This reflects the greater 
interdependence of these three elements for life 
insurance than is generally the case for non-life 
insurance. 

The following table shows the effect on the 
PVIF of reasonably possible changes in the main 
economic assumptions, namely the risk-free and risk 
discount rates, across all insurance manufacturing 
subsidiaries. 

+ 100 basis point shift in  

risk-free rate  ..............  

– 100 basis point shift in  

risk-free rate  ..............  

+ 100 basis point shift in  

risk discount rate  .......  

– 100 basis point shift in  

risk discount rate  .......  

PVIF at 31 December 

2009 
US$m 

2008 
US$m 

212 

(145) 

(140) 

162 

179 

(100)

(109)

122 

Due to certain characteristics of the contracts, 
the relationships may be non-linear and the results of 
the stress-testing disclosed above should not be 
extrapolated to higher levels of stress. In calculating 
the various scenarios, all assumptions are held stable 
except when testing the effect of the shift in the risk-
free rate, when consequential changes to investment 
returns, risk discount rates and bonus rates are also 
incorporated. The sensitivities shown are before 
actions that could be taken by management to 
mitigate effects and before consequential changes in 
policyholder behaviour. 

The following table shows the movements 
recorded during the year in respect of total equity 
and PVIF of insurance operations: 

283 

 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Insurance operations > PVIF > Non-economic assumptions // Capital management and allocation  

Movements in total equity and PVIF of insurance operations 
(Audited) 

At 1 January  ...............................................................................
Value of new business written during the year71 .......................
Movements arising from in-force business:  

– expected return  ...................................................................
– experience variances72  ........................................................
– change in operating assumptions  .......................................
Investment return variances .......................................................
Changes in investment assumptions ..........................................
Return on net assets  ...................................................................
Exchange differences and other .................................................
Capital transactions ....................................................................

2009 

2008 

Total 
equity   
US$m     

7,577 
600 

(123)
(44)
48 
16 
19 
522 
(83)
48 

PVIF 
included in 
total equity   

US$m     

2,033 
600 

(123)
(44)
48 
16 
19 
– 
231 
– 

Total 
equity 
US$m     

8,430 
452 

(186) 
(36) 
(7) 
(94) 
12 
(310) 
(93) 
(591) 

PVIF 
included in 
total equity 
US$m 

1,965 
452 

(186)
(36)
(7)
(94)
12 
– 
(73)
– 

At 31 December .........................................................................

8,580 

2,780 

7,577 

2,033 

For footnotes, see page 291. 

Non-economic assumptions 
(Audited) 

The policyholder liabilities and PVIF are determined 
by reference to non-economic assumptions which 
include, for non-life manufacturers, claims costs and 
expense rates and, for life manufacturers, mortality 
and/or morbidity, lapse rates and expense rates. The 
table below shows the sensitivity of profit for the 
year to, and total equity at, 31 December 2009 to 
reasonably possible changes in these non-economic 
assumptions at that date across all insurance 
manufacturing subsidiaries, with comparatives for 
2008. 

The cost of claims is a risk associated with non-
life insurance business. An increase in claims costs 
would have a negative effect on profit. The main 
exposures to this scenario are in the UK, Hong 
Kong, Latin America and Bermuda. 

Mortality and morbidity risk is typically 

associated with life insurance contracts. The effect of 
an increase in mortality or morbidity on profit 
depends on the type of business being written. For a 
portfolio of term assurance contracts, an increase in 
mortality usually has a negative effect on profit as 
the number of claims increases. For a portfolio of 
annuity contracts, an increase in mortality rates 
typically has a positive effect on profit as the period 

over which the benefit is being paid to the 
policyholder is shortened. However, when an 
annuity contract includes life cover, the positive 
effect on profit of the increase in mortality may be 
offset by the benefits payable under the life 
insurance. The largest exposures to mortality and 
morbidity risk exist in France, Hong Kong, the UK 
and the US. 

Sensitivity to lapse rates is dependent on the 

type of contracts being written. For insurance 
contracts, the cost of claims is funded by premiums 
received and income earned on the investment 
portfolio supporting the liabilities. For a portfolio of 
term assurance, an increase in lapse rates typically 
has a negative effect on profit due to the loss of 
future premium income on the lapsed policies. For a 
portfolio of annuity contracts, an increase in lapse 
rates has a positive effect on profit as the obligation 
to pay future benefits on the lapsed contracts is 
extinguished. France, Hong Kong, the UK and the 
US are the sites which are most sensitive to a change 
in lapse rates. 

Expense rate risk is the exposure to a change in 
expense rates. To the extent that increased expenses 
cannot be passed on to policyholders, an increase in 
expense rates will have a negative impact on profits. 

284 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sensitivity analysis 
(Audited) 

Effect on profit for the year  
to 31 December  
Non-life 
US$m 

Life 
US$m 

Total 
US$m 

Effect on total equity 
at 31 December 
Non-life     
US$m 

Life     

US$m 

(191)
190 

– 

– 
– 
– 
(11)
11 

(122)
121 

– 

– 
– 
– 
(9)
9 

• 

• 

2009 
20% increase in claims costs  ..............................  
20% decrease in claims costs  .............................  
10% increase in mortality and/or morbidity  

rates .................................................................  

10% decrease in mortality and/or morbidity  

rates .................................................................  
50% increase in lapse rates .................................  
50% decrease in lapse rates  ................................  
10% increase in expense rates  ............................  
10% decrease in expense rates  ...........................  

2008 
20% increase in claims costs  ..............................  
20% decrease in claims costs  .............................  
10% increase in mortality and/or morbidity  

rates .................................................................  

10% decrease in mortality and/or morbidity  

rates .................................................................  
50% increase in lapse rates .................................  
50% decrease in lapse rates  ................................  
10% increase in expense rates  ............................  
10% decrease in expense rates  ...........................  

– 
– 

(51)

62 
(162)
408 
(52)
52 

– 
– 

(28)

30 
(96)
194 
(42)
41 

Capital management and allocation 

Capital management 
(Audited) 

HSBC’s capital management approach is driven by 
its strategic and organisational requirements, taking 
into account the regulatory, economic and 
commercial environment in which it operates.  

It is HSBC’s objective to maintain a strong 

capital base to support the development of its 
business and to meet regulatory capital requirements 
at all times. To achieve this, the Group’s policy is to 
hold capital in a range of different forms and from 
diverse sources and all capital raising is agreed with 
major subsidiaries as part of their individual and the 
Group’s capital management processes.  

The Group’s policy is underpinned by the 
Capital Management Framework, which enables 
HSBC to manage its capital in a consistent and 
aligned manner. The framework, which is approved 
by GMB, incorporates a number of different capital 
measures including market capitalisation, invested 
capital, economic capital and regulatory capital, 
defined by HSBC as follows: 

•  market capitalisation is the stock market value 

of the company;  

• 

invested capital is the equity capital invested in 
HSBC by its shareholders; 

(191)
190 

(51)

62 
(162)
408 
(63)
63 

(122)
121 

(28)

30 
(96)
194 
(51)
50 

– 
– 

(51) 

62 
(162) 
408 
(52) 
52 

– 
– 

(28) 

30 
(96) 
194 
(42) 
41 

(191) 
190 

– 

– 
– 
– 
(11) 
11 

(122) 
121 

– 

– 
– 
– 
(9) 
9 

Total 
US$m 

(191)
190 

(51)

62 
(162)
408 
(63)
63 

(122)
121 

(28)

30 
(96)
194 
(51)
50 

economic capital is the internally calculated 
capital requirement which is deemed necessary 
by HSBC to support the risks to which it is 
exposed at a confidence level consistent with a 
target credit rating of AA; and 

regulatory capital is the capital which HSBC is 
required to hold in accordance with the rules 
established by the FSA for the consolidated 
Group and by HSBC’s local regulators for 
individual Group companies. 

The Group has identified the following as being 

the material risks faced and managed through the 
Capital Management Framework: credit, market, 
operational, interest rate risk in the banking book, 
pension fund, residual and insurance risks. All these 
risks pose a significantly greater challenge in a 
severe economic downturn and management’s 
response to these risks has, correspondingly, been 
intensified in the current conditions. 

Stress testing is incorporated into the Capital 
Management Framework and is used as an important 
mechanism in understanding the sensitivities of the 
core assumptions in the Group’s capital plans to the 
adverse effect of extreme, but plausible, events. 
Stress testing allows senior management to 
formulate its response in advance of conditions 
starting to exhibit the stress scenarios identified. The 
actual market stresses which occurred throughout the 

285 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Capital management and allocation > Capital measurement and allocation 

financial system during the past two years have been 
used to inform the capital planning process and 
further develop the stress scenarios employed by the 
Group.  

The responsibility for global capital allocation 
principles and decisions rests with GMB. Through 
its structured internal governance processes, HSBC 
maintains discipline over its investment and capital 
allocation decisions and seeking to ensure that 
returns on investment are adequate after taking 
account of capital costs. HSBC’s strategy is to 
allocate capital to businesses on the basis of their 
economic profit generation, regulatory and economic 
capital requirements and cost of capital. 

HSBC’s capital management process is 

articulated in an annual Group capital plan which is 
approved by the Board. The plan is drawn up with 
the objective of maintaining both the appropriate 
amount of capital and the optimal mix between the 
different components of capital. When HSBC 
Holdings and its major subsidiaries raise non-equity 
tier 1 capital and subordinated debt, this is done in 
accordance with the Group’s guidelines on market 
and investor concentration, cost, market conditions, 
timing, effect on composition and maturity profile. 
Each subsidiary manages its own capital to support 
its planned business growth and meet its local 
regulatory requirements within the context of the 
approved annual Group capital plan. In accordance 
with HSBC’s Capital Management Framework, 
capital generated by subsidiaries in excess of 
planned requirements is returned to HSBC Holdings, 
normally by way of dividends.  

HSBC Holdings is primarily the provider of 

equity capital to its subsidiaries and these 
investments are substantially funded by HSBC 
Holdings’ own capital issuance and profit retention. 
As part of its capital management process, HSBC 
Holdings seeks to maintain a prudent balance 
between the composition of its capital and that of its 
investment in subsidiaries.  

During 2009, the Group targeted a tier 1 ratio 
within the range 7.5 to 10.0 per cent for the purposes 
of its long-term capital planning. This was an 
increase on the 2008 range of 7.5 to 9.0 per cent, and 
reflected revised market expectations on capital 
strength and the higher volatility of capital 
requirements which resulted from pro-cyclicality 
embedded within the Basel II rules. The tier 1 ratio 
increased to 10.8 per cent at 31 December 2009 
(2008: 8.3 per cent) and notwithstanding that this 
lies outside the target range noted above, HSBC is 
satisfied that, in light of the current evolution of the 
regulatory framework, this is appropriate. 

286 

Capital measurement and allocation 

The FSA supervises HSBC on a consolidated basis 
and therefore receives information on the capital 
adequacy of, and sets capital requirements for, the 
Group as a whole. Individual banking subsidiaries 
are directly regulated by their local banking 
supervisors, who set and monitor their capital 
adequacy requirements.  

HSBC calculates capital at a Group level using 
the Basel II framework of the Basel Committee on 
Banking Supervision; local regulators are at different 
stages of implementation and local rules may still 
be on a Basel I basis, notably in the US. In most 
jurisdictions, non-banking financial subsidiaries 
are also subject to the supervision and capital 
requirements of local regulatory authorities.  

Basel II is structured around three ‘pillars’: 
minimum capital requirements, supervisory review 
process and market discipline. The Capital 
Requirements Directive (‘CRD’) implemented 
Basel II in the EU and the FSA then gave effect 
to the CRD by including the requirements of the 
CRD in its own rulebooks. 

Capital 

HSBC’s capital is divided into two tiers:  

• 

• 

tier 1 capital is divided into core tier 1 and other 
tier 1 capital. Core tier 1 capital comprises 
shareholders’ equity and related minority 
interests. The book values of goodwill and 
intangible assets are deducted from core tier 1 
capital and other regulatory adjustments are 
made for items reflected in shareholders’ equity 
which are treated differently for the purposes of 
capital adequacy. Qualifying hybrid capital 
instruments such as non-cumulative perpetual 
preference shares and innovative tier 1 securities 
are included in other tier 1 capital; 

tier 2 capital comprises qualifying subordinated 
loan capital, related minority interests, allowable 
collective impairment allowances and unrealised 
gains arising on the fair valuation of equity 
instruments held as available-for-sale. Tier 2 
capital also includes reserves arising from the 
revaluation of properties. 

To ensure the overall quality of the capital base, 

the FSA’s rules set limits on the amount of hybrid 
capital instruments that can be included in tier 1 
capital relative to core tier 1 capital, and also limits 
overall tier 2 capital to no more than tier 1 capital. 

The basis of consolidation for financial 
accounting purposes is described on page 367 and 

 
 
 
 
differs from that used for regulatory purposes. 
Investments in banking associates, which are equity 
accounted in the financial accounting consolidation, 
are proportionally consolidated for regulatory 
purposes. Subsidiaries and associates engaged in 
insurance and non-financial activities are excluded 
from the regulatory consolidation and are deducted 
from regulatory capital. The regulatory consolidation 
does not include SPEs where significant risk has 
been transferred to third parties. Exposures to these 
SPEs are risk-weighted as securitisation positions for 
regulatory purposes. 

Pillar 1 

Pillar 1 covers the capital resources requirements for 
credit risk, market risk and operational risk. Credit 
risk also covers both counterparty credit risk and 
securitisation requirements. All these requirements 
are expressed in terms of risk-weighted assets 
(‘RWA’s). 

Credit risk 

Basel II provides three approaches of increasing 
sophistication to the calculation of pillar 1 credit 
risk capital requirements. The most basic, the 
standardised approach, requires banks to use external 
credit ratings to determine the risk weightings 
applied to rated counterparties and group other 
counterparties into broad categories and apply 
standardised risk weightings to these categories. 
The next level, the internal ratings-based (‘IRB’) 
foundation approach, allows banks to calculate their 
credit risk capital requirements on the basis of their 
internal assessment of the probability that a 
counterparty will default (‘PD’), but subjects their 
quantified estimates of exposure at default (‘EAD’) 
and loss given default (‘LGD’) to standard 
supervisory parameters. Finally, the IRB advanced 
approach allows banks to use their own internal 
assessment in both determining PD and quantifying 
EAD and LGD. 

The capital resources requirement, which is 
intended to cover unexpected losses, is derived from 
a formula specified in the regulatory rules, which 
incorporates these factors and other variables such as 
maturity and correlation. Expected losses under the 
IRB approaches are calculated by multiplying PD by 
EAD and LGD. Expected losses are deducted from 
capital to the extent that they exceed accounting 
impairment allowances. 

For credit risk, with the FSA’s approval, HSBC 

has adopted the IRB advanced approach for the 
majority of its business, with the remainder on either 
IRB foundation or standardised approaches.  

287 

For consolidated group reporting, the FSA’s 
rules permit the use of other regulators’ standardised 
approaches where they are considered equivalent. 
The use of other regulators’ IRB approaches is 
subject to the agreement of the FSA. Under the 
Group’s Basel II rollout plans, a number of Group 
companies are in transition to advanced IRB 
approaches. At December 2009, corporate portfolios 
in France, Hong Kong and Rest of Asia- Pacific 
completed the transition from foundation to 
advanced IRB approaches. Other Group companies 
and portfolios remain on the standardised or 
foundation approaches under Basel II, pending 
definition of local regulations or model approval, or 
under exemptions from IRB treatment.  

Counterparty credit risk 

Counterparty credit risk in both the trading and non-
trading books is the risk that the counterparty to a 
transaction may default before completing the 
satisfactory settlement of the transaction. Three 
approaches to calculating counterparty credit risk 
and determining exposure values are defined by 
Basel II: standardised, mark-to-market and internal 
model method. These exposure values are used to 
determine capital requirements under one of the 
credit risk approaches; standardised, IRB foundation 
and IRB advanced. 

HSBC uses the mark-to-market and internal 
model method approaches for counterparty credit 
risk. Its longer-term aim is to migrate more positions 
from the mark-to-market to the internal model 
method approach. 

Securitisation 

Basel II specifies two methods for calculating credit 
risk requirements for securitisation positions in the 
non-trading book, being the standardised and IRB 
approaches. Both approaches rely on the mapping 
of rating agency credit ratings to risk weights, 
which range between 7 per cent and 1,250 per cent. 
Positions that would otherwise be weighted at 
1,250 per cent are deducted from capital. Within 
the IRB approach, HSBC uses the Ratings Based 
Method for the majority of its non-trading book 
securitisation positions, and the Internal Assessment 
Approach for unrated liquidity facilities and 
programme wide enhancements for asset-backed 
securitisations.  

HSBC uses the IRB approach for the majority of 

its non-trading book securitisation positions, while 
those in the trading book are treated like other 
market risk positions.

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Capital management and allocation > Capital measurement and allocation > Capital structure 

Market risk 

Pillar 3 

Pillar 3 of Basel II is related to market discipline and 
aims to make firms more transparent by requiring 
them to publish specific, prescribed details of their 
risks, capital and risk management under the Basel II 
framework. HSBC published its first full set of 
pillar 3 disclosures for 31 December 2008, including 
quantitative tables, on 11 May 2009. Pillar 3 
Disclosures 2009 is published as a separate 
document on the Group Investor Relations website. 

Future developments 

The regulation and supervision of financial 
institutions is currently undergoing a period of 
significant change in response to the global financial 
crisis. Increased capital requirements for market risk 
and securitisations have already been announced by 
the Basel Committee and are due for implementation 
in the EU in 2011. The Basel Committee issued 
further proposals in a Consultative Document 
‘Strengthening the resilience of the banking sector’ 
on 17 December 2009. The Committee’s proposals 
are part of global initiatives to strengthen the 
financial regulatory system, and have been endorsed 
by the Financial Stability Board and the G20 leaders. 
A comprehensive impact assessment will be carried 
out on the proposals in the first half of 2010, with the 
aim of developing a fully calibrated set of standards 
by the end of 2010. The proposals will be phased in 
as financial conditions improve and the economic 
recovery is assured, with the aim of implementation 
by the end of 2012. Within this context, the Basel 
Committee will also consider appropriate transition 
and grandfathering arrangements. The consultation 
period for these proposals closes on 16 April 2010. 

Market risk is the risk that movements in market risk 
factors, including foreign exchange, commodity 
prices, interest rates, credit spread and equity prices 
will reduce HSBC’s income or the value of its 
portfolios. Market risk is measured, with FSA 
permission, using Value at Risk (‘VAR’) models, 
or the standard rules prescribed by the FSA. 

HSBC uses both VAR and standard rules 
approaches for market risk. Its longer-term aim is to 
migrate more positions from standard rules to VAR. 

Operational risk 

Basel II includes capital requirements for operational 
risk, again utilising three levels of sophistication. 
The capital required under the basic indicator 
approach is a simple percentage of gross revenues, 
whereas under the standardised approach it is one 
of three different percentages of gross revenues 
allocated to each of eight defined business lines. 
Both these approaches use an average of the last 
three financial years’ revenues. Finally, the advanced 
measurement approach uses banks’ own statistical 
analysis and modelling of operational risk data to 
determine capital requirements. 

HSBC has adopted the standardised approach 

in determining its Group operational risk capital 
requirements. 

Pillar 2 

The second pillar of Basel II (Supervisory Review 
and Evaluation Process) involves both firms and 
regulators taking a view on whether a firm should 
hold additional capital against risks not covered in 
pillar 1. Part of the pillar 2 process is the Internal 
Capital Adequacy Assessment Process which is the 
firm’s self assessment of the levels of capital that it 
needs to hold. The pillar 2 process culminates in the 
FSA providing firms with Individual Capital 
Guidance (‘ICG’). The ICG is set as a capital 
resources requirement higher than that required 
under pillar 1. 

288 

 
 
 
 
 
Capital structure at 31 December 

2009   
US$m   

2008 
US$m 

Composition of regulatory capital 
(Audited) 
Tier 1 capital 
Shareholders’ equity  .............................................................................................................................  
Shareholders’ equity per balance sheet73  .........................................................................................
Preference share premium ................................................................................................................
Other equity instruments  ..................................................................................................................
Deconsolidation of special purpose entities74  ..................................................................................

Minority interests ..................................................................................................................................  
Minority interests per balance sheet  ................................................................................................
Preference share minority interests  ..................................................................................................
Minority interest transferred to tier 2 capital  ...................................................................................
Minority interest in deconsolidated subsidiaries  .............................................................................

Regulatory adjustments to the accounting basis  ..................................................................................  
Unrealised losses on available-for-sale debt securities75 ..................................................................
Own credit spread .............................................................................................................................
Defined benefit pension fund adjustment76 ......................................................................................
Reserves arising from revaluation of property and unrealised gains on  

available-for-sale equities ................................................................................................................
Cash flow hedging reserve  ...............................................................................................................

Deductions  ............................................................................................................................................  
Goodwill capitalised and intangible assets  ......................................................................................
50% of securitisation positions .........................................................................................................
50% of tax credit adjustment for expected losses.............................................................................
50% of excess of expected losses over impairment allowances ......................................................

135,252 
128,299 

(1,405)   
(2,133)   
10,491 

3,932 
7,362 
(2,395)   
(678)   
(357)   

164 
906 
(1,050)   
2,508 

(2,226)   
26 

(33,088)   
(28,680)   
(1,579)   
546 
(3,375)   

Core tier 1 capital  ...............................................................................................................................  

106,260 

Other tier 1 capital before deductions  ..................................................................................................  
Preference share premium ................................................................................................................
Preference share minority interests  ..................................................................................................
Innovative tier 1 securities  ...............................................................................................................

Deductions  ............................................................................................................................................  
Unconsolidated investments77  ..........................................................................................................
50% of tax credit adjustment for expected losses ............................................................................

15,798 
1,405 
2,395 
11,998 

99 
(447)   
546 

106,301 
93,591 
(1,405)
(2,133)
16,248 

3,616 
6,638 
(2,110)
(626)
(286)

349 
5,191 
(5,744)
1,822 

(1,726)
806 

(29,994)
(26,861)
(989)
516 
(2,660)

80,272 

14,926 
1,405 
2,110 
11,411 

138 
(378)
516 

Tier 1 capital  .......................................................................................................................................  

122,157 

95,336 

Tier 2 capital 
Total qualifying tier 2 capital before deductions  .................................................................................  

Reserves arising from revaluation of property and unrealised gains on  

available-for-sale equities ................................................................................................................
Collective impairment allowances78  ................................................................................................
Perpetual subordinated debt  .............................................................................................................
Term subordinated debt ....................................................................................................................
Minority interest in tier 2 capital ......................................................................................................

Total deductions other than from tier 1 capital  ....................................................................................  
Unconsolidated investments77  ..........................................................................................................
50% of securitisation positions  ........................................................................................................
50% of excess of expected losses over impairment allowances ......................................................
Other deductions  ..............................................................................................................................

50,075 

2,226 
4,120 
2,987 
40,442 
300 

(16,503)   
(11,547)   
(1,579)   
(3,375)   
(2)   

49,394 

1,726 
3,168 
2,996 
41,204 
300 

(13,270)
(9,613)
(989)
(2,660)
(8)

Total regulatory capital  .....................................................................................................................  

155,729 

131,460 

Risk-weighted assets 
(Unaudited) 
Credit risk  .............................................................................................................................................  
Counterparty credit risk ........................................................................................................................  
Market risk ............................................................................................................................................  
Operational risk  ....................................................................................................................................  

903,518 
51,892 
51,860 
125,898 

882,597 
73,999 
70,264 
121,114 

Total  ......................................................................................................................................................  

1,133,168 

1,147,974 

For footnotes, see page 291. 

289 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Capital management and allocation > Capital structure / Movement in tier 1 capital and RWAs // Subsidiaries’ RWAs // Footnotes  

Capital ratios 
(Unaudited) 
Core tier 1 ratio ..................................................................................................................................... 
Tier 1 ratio  ............................................................................................................................................ 
Total capital ratio .................................................................................................................................. 

Source and application of tier 1 capital 

Movement in tier 1 capital  
(Audited) 
Opening tier 1 capital79 .......................................................................................................................... 
Contribution to tier 1 capital from profit for the year ...................................................................... 
Consolidated profits attributable to shareholders of the parent company  ....................................... 
Removal of own credit spread net of tax  ......................................................................................... 
Goodwill write-offs  .......................................................................................................................... 

Net dividends  ........................................................................................................................................ 
Dividends .......................................................................................................................................... 
Add back: shares issued in lieu of dividends  ................................................................................... 

Decrease/(increase) in goodwill and intangible assets deducted  ......................................................... 
Ordinary shares issued .......................................................................................................................... 
Rights issue (net of expenses)80  ....................................................................................................... 
Other  ................................................................................................................................................. 
Innovative tier 1 securities issued  ........................................................................................................ 
Foreign currency translation differences .............................................................................................. 
Other79 ................................................................................................................................................... 

2009   
% 

9.4   
10.8   
13.7   

2009 
US$m 

95,336 
10,247   
5,834   
4,413   
–   

(3,969)  
(5,639)  
1,670   

(1,819)  
18,399   
18,326   
73   
–   
4,837   
(874)  

Closing tier 1 capital ............................................................................................................................. 

122,157 

Movement in risk-weighted assets 
(Unaudited) 
At 1 January79 ........................................................................................................................................ 
Movements  ........................................................................................................................................... 

1,147,974 
(14,806) 

At 31 December .................................................................................................................................... 

1,133,168 

2008 
% 

7.0
8.3
11.4

2008 
US$m 

101,685 
11,682 
5,728
(4,610)
10,564

(7,708)
(11,301)
3,593

1,430 
470 
–
470
2,133 
(11,980)
(2,376)

95,336 

1,164,649 
(16,675)

1,147,974 

For footnotes, see page 291. 

Movement in tier 1 capital 
(Audited) 

HSBC complied with the FSA’s capital adequacy 
requirements throughout 2009 and 2008. The rights 
issue increased tier 1 capital by US$17.8 billion. 
Profits attributable to shareholders of the parent 
company of US$5.8 billion included losses of 
US$4.4 billion from own credit spread, net of tax, 
which do not impact regulatory capital. The 
resulting contribution to tier 1 capital was therefore 
US$10.2 billion less net dividends of US$4.0 billion 
after taking account of shares issued in lieu of 
dividends. The weakening US dollar caused foreign 
currency translation differences to increase tier 1 
capital by US$4.8 billion.  

Movement in risk-weighted assets 
(Unaudited) 

Total risk-weighted assets decreased by 
US$14.8 billion, or 1.3 per cent. Foreign currency 
translation effects are estimated to have increased 
RWAs by US$40 billion, mainly as a result of the 
weakening of the US dollar, particularly against 
sterling and the Brazilian real, resulting in an 
estimated underlying decrease of US$55 billion in 
RWAs. Of this underlying decrease, US$19 billion 
was due to credit risk RWAs, reflecting decreases in 
Europe and North America being offset by increases 
in Asia. Market risk and counterparty credit risk 
RWAs decreased by US$41 billion, primarily due 
to reduced market volatility and active exposure 
management. Operational risk RWAs increased by 
US$4.8 billion because the three-year averaging of 
gross revenues used in the calculation now includes 
revenues for 2009 in place of 2006. 

290 

 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risk-weighted assets by principal subsidiary  
(Unaudited) 

In order to give an indication of how HSBC’s capital 
is deployed, the table below analyses the disposition 

Risk-weighted assets by principal subsidiary 
(Unaudited) 

of RWAs by principal subsidiary. The RWAs are 
calculated using FSA rules and exclude intra-HSBC 
items.

The Hongkong and Shanghai Banking Corporation  .........................................................................  
Hang Seng Bank ............................................................................................................................  
HSBC Bank Malaysia81 .................................................................................................................  
The Hongkong and Shanghai Banking Corporation and other subsidiaries  ................................  

HSBC Bank  .......................................................................................................................................  
HSBC Private Banking Holdings (Suisse) ....................................................................................  
HSBC France .................................................................................................................................  
HSBC Bank and other subsidiaries ...............................................................................................  

HSBC North America ........................................................................................................................  
HSBC Finance ...............................................................................................................................  
HSBC Bank Canada  ......................................................................................................................  
HSBC Bank USA and other subsidiaries ......................................................................................  

HSBC Mexico ....................................................................................................................................  
HSBC Bank Middle East ...................................................................................................................  
HSBC Bank Malaysia ........................................................................................................................  
HSBC Brazil  ......................................................................................................................................  
HSBC Bank Panama ..........................................................................................................................  
Bank of Bermuda ...............................................................................................................................  
Other  ..................................................................................................................................................  

2009 
US$m   

288,225 
60,991 
8,606 
218,628 

318,570 
20,200 
50,462 
247,908 

363,622 
174,595 
34,831 
154,196 

22,624 
33,773 
– 
41,782 
9,142 
4,663 
50,767 

2008 
US$m 

247,626 
44,211
–
203,415

379,695 
20,422
65,557
293,716

373,955 
187,660
35,336
150,959

21,037 
35,217 
11,182 
30,851 
9,498 
4,759 
34,154 

1,133,168 

1,147,974 

For footnote, see below. 

Footnotes to Risk 

Credit risk 

  1  The amount of the loan commitments reflects, where relevant, the expected level of take-up of pre-approved loan offers made by 
mailshots to personal customers. In addition to those amounts, there is a further maximum possible exposure to credit risk of 
US$62,286 million (2008: US$35,849 million), reflecting the full take-up of such irrevocable loan commitments. The take-up of such 
offers is generally at modest levels. 

  2  As discussed further under ‘Write-off of loans and advances’, there was a change in the write-off period in North America during 2009. 
The effect of this change was an acceleration of write-offs which reduced residential mortgages by US$1,924 million, other personal 
loans by US$1,340 million and total personal lending by US$3,264 million, with a corresponding reduction in impairment allowances. 
There was no significant effect on net loans and advances or loan impairment charges. 

  3  Residential mortgages include Hong Kong Government Home Ownership Scheme loans of US$3,456 million at 31 December 2009 
(2008: US$3,882 million). Where disclosed, earlier comparatives were 2007: US$3,942 million; 2006: US$4,078 million; 2005: 
US$4,680 million. 

  4  Other personal loans and advances include second lien mortgages and other property-related lending. 
  5  Other commercial loans and advances include advances in respect of agriculture, transport, energy and utilities. 
  6  Included within ‘Gross loans and advances to customers’ is credit card lending of US$68,289 million (2008: US$75,266 million). 
Where disclosed, earlier comparatives were 2007: US$82,854 million; 2006: US$74,518 million; 2005: US$66,020 million. 

  7  The Middle East is disclosed as a separate geographical region with effect from 1 January 2009. Previously, it formed part of Rest of 

Asia-Pacific. Comparative data have been restated accordingly. 

  8  As discussed further under ‘Write-off of loans and advances’, there was a change in the write-off period in North America during 2009. 
The effect of this change was an acceleration of write-offs which reduced gross loans and advances to customers and loans classified as 
impaired by US$3,264 million, with a corresponding reduction in impairment allowances. There was no significant effect on net 
customer loans and advances or loan impairment charges. 

  9  Includes residential mortgages of HSBC Bank USA and HSBC Finance. 
10  Comprising Hong Kong, Rest of Asia-Pacific, Middle East and Latin America. 
11  As discussed further under ‘Write-off of loans and advances’, there was a change in the write-off period in North America during 2009. 

The effect of this change was an acceleration of write-offs which reduced residential mortgages by US$1,924 million, second lien 
mortgages by US$425 million and total mortgage lending by US$2,349 million, with a corresponding reduction in impairment 
allowances. There was no significant effect on net loans and advances or loan impairment charges. 

12  Negative equity arises when the value of the loan exceeds the value of available equity, generally based on values at origination date. 
13  Loan-to-value ratios are generally based on values at the balance sheet date. The comparative data for the UK and the US are restated 

accordingly (previously these ratios were presented based on origination date).

291 

 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Risk (continued) 

Footnotes  

14  HSBC Finance lending is shown on a management basis and includes loans transferred to HSBC USA Inc. which are managed by 

HSBC Finance. 

15  As discussed further under ‘Write-off of loans and advances’ on page 205, there was a change in the write-off policy in North America 
during 2009. The effect of this change was a one-off acceleration of write-offs. Excluding this, HSBC Finance mortgage lending at 
31 December 2009 totalled US$63,724 million, of which US$52,914 million was fixed rate, US$9,537 million was adjustable rate and 
US$1,274 million was interest only. Of the total, US$55,625 million was first lien and US$8,098 million was second lien. 

16  Stated income lending forms a subset of total mortgage services lending across all categories. 
17  By states which individually account for 5 per cent or more of HSBC Finance’s US customer loan portfolio. 
18  Percentages are expressed as a function of the relevant loans and receivables balance. 
19  The average loss on sale of foreclosed properties is calculated as cash proceeds after deducting selling costs and commissions, minus 
the book value of the property when it was moved to ‘Real estate owned’, divided by the book value of the property when it was moved 
to ‘Real estate owned’. 

20  The average total loss on foreclosed properties sold during each quarter includes both the loss on sale and the cumulative write-downs 

recognised on the loans up to and upon classification as ‘Real estate owned’. This average total loss on foreclosed properties is 
expressed as a percentage of the book value of the property prior to its transfer to ‘Real estate owners’. 

21  HSBC observes the disclosure convention that, in addition to those classified as EL9 to EL10, retail accounts classified EL1 to EL8 that 
are delinquent by 90 days or more are considered impaired, unless individually they have been assessed as not impaired (see page 229, 
‘Past due but not impaired financial instruments’). 

22  The EL percentage is derived through a combination of PD and LGD, and may exceed 100 per cent in circumstances where the LGD is 

above 100 per cent reflecting the cost of recoveries. 

23  Impairment allowances are not reported for financial instruments whereby the carrying amount is reduced directly for impairment and 

not through the use of an allowance account. 

24  Impairment is not measured for assets held in trading portfolios or designated at fair value as assets in such portfolios are managed 
according to movements in fair value, and the fair value movement is taken directly to the income statement. Consequently, all such 
balances are reported under ‘Neither past due nor impaired’. 

25  Includes asset-backed securities that have been externally rated as strong (2009: US$5,707 million; 2008: US$7,991 million), medium-
good (2009: US$881 million; 2008: nil), medium-satisfactory (2009: US$311 million; 2008: nil), sub-standard (2009: US$468 million; 
2008: nil) and impaired (2009: US$460 million; 2008: nil). 

26  The balances reported at 31 December 2008 for individually and collectively assessed impaired loans and advances to customers have 
been restated by US$1.0 billion as a result of a reclassification, for disclosure purposes, of an element of a mortgage portfolio. There 
has been no change to total impaired loans or total impairment allowances. 

27  Impaired loans and advances are those classified as CRR 9, CRR 10, EL 9 or EL 10 and all retail loans 90 days or more past due, 
unless individually they have been assessed as not impaired (see page 229, ‘Past due but not impaired financial instruments’).  

28  Collectively assessed loans and advances comprise homogeneous groups of loans that are not considered individually significant, and 
loans subject to individual assessment where no impairment has been identified on an individual basis, but on which a collective 
impairment allowance has been calculated to reflect losses which have been incurred but not yet identified. 

29  Collectively assessed loans and advances not impaired are those classified as CRR1 to CRR8 and EL1 to EL8 but excluding retail loans 

90 days past due. 

30  The impairment allowances on loans and advances to banks relate to the geographical regions, Europe and Middle East. 
31  Net of reverse repo transactions, settlement accounts and stock borrowings. 
32  As a percentage of loans and advances to banks and loans and advances to customers, as applicable. 
33  Includes movement in impairment allowances against banks. 
34  See table below ‘Net loan impairment charge to the income statement by geographical region’. 
35  Collectively assessed impairment allowances are allocated to geographical segments based on the location of the office booking the 
allowances or provisions. Consequently, the collectively assessed impairment allowances booked in Hong Kong may cover assets 
booked in branches located outside Hong Kong, principally in Rest of Asia-Pacific, as well as those booked in Hong Kong. 

36  Ratio excludes trading loans classified as in default. 

Liquidity and funding 

37  This comprises the Group’s other main banking subsidiaries and, as such, includes businesses spread across a range of locations, in 

many of which HSBC may require a higher ratio of net liquid assets to customer liabilities to reflect local market conditions. 

38  Unused committed sources of secured funding for which eligible assets were held. 
39  Client-originated asset exposures relate to consolidated multi-seller conduits (see page 191). These vehicles provide funding to Group 

customers by issuing debt secured by a diversified pool of customer-originated assets. 

40  HSBC-managed asset exposures relate to consolidated securities investment conduits, primarily Solitaire and Mazarin (see page 191). 
These vehicles issue debt secured by ABSs which are managed by HSBC. Of the total contingent liquidity risk under this category, 
US$18.7 billion was already funded on-balance sheet at 31 December 2009 (2008: US$25.3 billion) leaving a net contingent exposure 
of US$10.4 billion (2008: US$9.5 billion).  

41  Other conduit exposures relate to third-party sponsored conduits (see page 194). 
42  The five largest committed liquidity facilities provided to customers other than those facilities to conduits. 
43  The total of all committed liquidity facilities provided to the largest market sector, other than those facilities to conduits. 

Market risk 

44  The structural foreign exchange risk is monitored using sensitivity analysis (see page 455). The reporting of commodity risk is 

consolidated with foreign exchange risk and is not applicable to non-trading portfolios. 

45  The interest rate risk on the fixed-rate securities issued by HSBC Holdings is not included in the Group VAR. The management of this 

risk is described on page 258. 

46  Credit spread sensitivity is reported separately for insurance operations (see page 277). 
47  The effect of any month-end adjustments, not attributable to a specific daily market move, is spread evenly over the days in the month in 

question. 

48  The total VAR is non-additive across risk types due to diversification effects. 

292 

 
 
 
 
 
 
 
 
Risk management of insurance operations 

49  HSBC has no insurance manufacturing subsidiaries in the Middle East. 
50  Insurance contracts and investment contracts with discretionary participation features (‘DPF’) can give policyholders the contractual 

right to receive, as a supplement to their guaranteed benefits, additional benefits that may be a significant portion of the total 
contractual benefits, but whose amount and timing are determined by HSBC. These additional benefits are contractually based on the 
performance of a specified pool of contracts or assets, or the profit of the company issuing the contracts.  

51  Although investment contracts with DPF are financial investments, HSBC continues to account for them as insurance contracts as 

permitted by IFRS 4. 

52  Net written insurance premiums represent gross written premiums less gross written premiums ceded to reinsurers. 
53  Term assurance includes credit life insurance. 
54  Other assets comprise shareholder assets. 
55  Present value of in-force long-term insurance contracts and investment contracts with DPF. 
56  Does not include assets, liabilities and shareholders’ funds of associated insurance company, Ping An Insurance, or joint venture 

insurance companies, Hana Life and Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited. 

57  Comprise life linked insurance contracts and linked long-term investment contracts. 
58  Comprise life non-linked insurance contracts and non-linked long-term investment contracts. 
59  Comprises non-life insurance contracts. 
60  Does not include financial assets of associated insurance company, Ping An Insurance, or joint venture insurance companies, Hana 

Life and Canara HSBC Oriental Bank if Commerce Life Insurance Company Limited. 

61  Comprise mainly loans and advances to banks, cash and intercompany balances with other non-insurance legal entities. 
62  The table excludes contracts where the market risk is 100 per cent reinsured. 
63  Excluding guarantees from associated insurance company, Ping An Insurance, or joint venture insurance companies, Hana Life and 

Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited. 

64  Impairment is not measured for debt securities held in trading portfolios or designated at fair value, as assets in such portfolios are 

managed according to movements in fair value, and the fair value movement is taken directly through the income statement. 
Consequently, all such balances are reported under ‘neither past due nor impaired’. 

65  Shareholders’ funds comprise solvency and unencumbered assets. 
66  Does not include treasury bills, other eligible bills and debt securities held by associated insurance company, Ping An Insurance, or 
joint venture insurance companies, Hana Life and Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited. 
67  Does not include reinsurers’ share of liabilities under insurance contracts and reinsurance debtors of associated insurance company, 
Ping An Insurance, or joint venture insurance companies, Hana Life and Canara HSBC Oriental Bank of Commerce Life Insurance 
Company Limited. 

68  Do not include insurance contracts issued by associated insurance company, Ping An Insurance, or joint venture insurance companies, 

Hana Life and Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited. 

69  Do not include investment contracts issued by associated insurance company, Ping An Insurance, or joint venture insurance 

companies, Hana Life and Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited. 

70  In most cases, policyholders have the option to terminate their contracts at any time and receive the surrender values of their policies. 

These may be significantly lower than the amounts shown above. 

71  Value of net new business during the year is the present value of the projected stream of profits from the business. 
72  Experience variances include the effect of the difference between demographic, expense and persistency assumptions used in the 

previous PVIF calculation and actual experience observed during the year. 

Capital management and allocation 

73  Includes externally verified profits for the year to 31 December 2009. 
74  Mainly comprises unrealised losses on available-for-sale debt securities within special purpose entities which are excluded from the 

regulatory consolidation. 

75  Under FSA rules, unrealised gains/losses on debt securities net of tax must be excluded from capital resources.  
76  Under FSA rules, the defined benefit liability may be substituted with the additional funding that will be paid into the relevant schemes 

over the following five year period. 

77  Mainly comprise investments in insurance entities. 
78  Under FSA rules, collective impairment allowances on loan portfolios on the standardised approach are included in tier 2 capital. 
79  Opening capital items as at 1 January 2008 are pro forma and unaudited. 
80  Rights issue excludes US$493 million of losses arising on derivative contracts and certain fees, which are recognised in the income 

statement.  

81  HSBC Bank Malaysia was transferred within the Group to the ownership of The Hongkong and Shanghai Banking Corporation with 

effect from 2 January 2009. 

293 

 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance 

Corporate Governance / Biographies > Directors 

Corporate Governance Report ......................
Directors .......................................................
Secretary .......................................................
Adviser to the Board  ....................................
Group Managing Directors ...........................
Group General Managers  .............................
Board of Directors ........................................
The Board  .................................................
Corporate governance codes  ....................
Board committees  .....................................
Internal control .........................................
Going concern basis  .................................
Directors’ interests ....................................
Employees ....................................................
Employee involvement  ..............................
Employment of disabled persons  ..............
Remuneration policy .................................
Employee share plans  ...............................
Subsidiary company share plans ...............
Employee compensation and benefits  .......
Bank payroll tax ........................................
Corporate sustainability ................................
Business sustainability ..............................
Environmental issues  ................................
Community investment ..............................
Employee engagement  ..............................
Sustainability governance .........................
Sustainability risk  .....................................
Health and safety  ......................................
Supplier payment policy  ...........................
Share capital ..................................................
Issued share capital  ..................................
Rights and obligations attaching to shares
Share capital during 2009  ........................
Dividends, shareholders and meetings  .........
Dividends for 2009  ...................................
Dividends for 2010  ...................................
Communication with shareholders  ...........
Notifiable interests in share capital  ..........
Dealings in HSBC Holdings shares  ..........
Annual General Meeting ...........................

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Corporate Governance Report 

The statement of corporate governance practices set 
out on pages 294 to 351 and information 
incorporated by reference constitutes the Corporate 
Governance Report of HSBC Holdings. 

294 

Directors  

S K Green, Group Chairman 

Age 61. An executive Director since 1998; Group 
Chief Executive from 2003 to 2006. Joined HSBC 
in 1982. Chairman of the Nomination Committee 
since 26 February 2010. Chairman of HSBC Bank 
plc. A director of HSBC North America Holdings 
Inc. and The Hongkong and Shanghai Banking 
Corporation Limited. Chairman and a director of 
HSBC Private Banking Holdings (Suisse) SA until 
25 February 2010. Ceased to be a director of HSBC 
France on 16 February 2010. Chairman of The 
British Bankers’ Association and, since 30 April 
2009, a non-executive Director of BASF SE. 

Mr Green is a career banker having joined The 

Hongkong and Shanghai Banking Corporation 
Limited in 1982 with responsibility for corporate 
planning activities. He was Group Treasurer, with 
responsibility for HSBC’s treasury and capital 
markets businesses globally from 1992 to 1998, and 
executive Director, Corporate, Investment Banking 
and Markets, from 1998 to 2003, when he was 
appointed Group Chief Executive. He has worked in 
Hong Kong, New York, the Middle East and London 
and has extensive international experience and 
knowledge of the HSBC Group. 

M F Geoghegan, CBE, Group Chief Executive  

Age 56. An executive Director since 2004. Joined 
HSBC in 1973. Chairman of the Group Management 
Board. Chairman of The Hongkong and Shanghai 
Banking Corporation Limited since 1 February 2010 
and chairman of HSBC Bank Canada. Deputy 
chairman of HSBC Bank plc. A director of HSBC 
Latin America Holdings (UK) Limited having 
ceased to be chairman on 4 December 2009. A 
director of HSBC North America Holdings Inc. 
Ceased to be chairman and a director of HSBC Bank 
USA, N.A. and HSBC USA Inc. on 7 May 2009. 
Chief Executive of HSBC Bank plc from 2004 to 
2006. Responsible for all of HSBC’s business 
throughout South America from 2000 to 2003. 
President of HSBC Bank Brasil S.A. – Banco 
Múltiplo from 1997 to 2003. 

Mr Geoghegan is a career banker with over 
35 years’ international experience with HSBC. He 
has worked in the Americas, Asia, the Middle East 
and Europe. He established the Group’s operations 
in Brazil in 1997 following the creation of Banco 
HSBC Bamerindus S.A and in 2003 he was 
honoured with a CBE in recognition of his 
contribution to British business interests in Brazil. 

 
 
 
 
 
 
† S A Catz 

†  M K T Cheung, GBS, OBE  

Age 48. President of Oracle Corporation. A non-
executive Director since May 2008. Managing 
Director of Donaldson, Lufkin & Jenrette from 
1997 to 1999. Joined Oracle in 1999 and appointed 
to the Board of Directors in 2001. 

Ms Catz brings to the Board a background in 

international business leadership, having helped 
transform Oracle into the second biggest producer 
of management software and the world’s leading 
supplier of software for information management. 

V H C Cheng, GBS, OBE 

Age 61. Chairman of HSBC Bank (China) Company 
Limited and, since 21 January 2010, of HSBC Bank 
(Taiwan) Limited. An executive Director since 
February 2008. Joined HSBC in 1978. Appointed a 
Group General Manager in 1995 and a Group 
Managing Director in 2005. A director of HSBC 
Bank (Vietnam) Limited. An independent non-
executive director of Great Eagle Holdings Limited 
and, since 10 July 2009, of MTR Corporation 
Limited. Vice chairman of the China Banking 
Association. A member of the National Committee 
of the 11th Chinese People’s Political Consultative 
Conference (‘CPPCC’) and a senior adviser to the 
11th Beijing Municipal Committee of the CPPCC. 
Chairman and a director of The Hongkong and 
Shanghai Banking Corporation Limited until 
1 February 2010 and of HSBC Global Asset 
Management (Hong Kong) Limited until 4 February 
2010. A director of HSBC Bank Australia Limited 
and a member of the Exchange Fund Advisory 
Committee of the Hong Kong Monetary Authority 
until 1 February 2010. A non-executive director of 
Swire Pacific Limited from 2005 to 2008. Awarded 
the Gold Bauhinia Star by the Hong Kong 
Government in 2005. 

Mr Cheng is a career banker with extensive 
international business experience particularly in 
Asia. Mr Cheng is Vice President of the Hong Kong 
Institute of Bankers and was chairman of the Process 
Review Panel for the Securities and Futures 
Commission and of the Standing Committee on 
Directorate Salaries and Conditions of Service of the 
Hong Kong Government. Chairman of the Council 
of the Chinese University of Hong Kong since 
24 October 2009. Seconded to the Hong Kong 
Government’s Central Policy Unit from 1989 to 
1991 serving as an adviser to the Governor of Hong 
Kong. 

Age 62. Non-executive chairman of the Airport 
Authority Hong Kong. A non-executive Director 
since 1 February 2009 and a member of the Group 
Audit Committee since 1 March 2010. A non-
executive director of Hang Seng Bank Limited, HKR 
International Limited and Hong Kong Exchanges 
and Clearing Limited. A non-official member of the 
Executive Council of the Hong Kong Special 
Administrative Region. Non-executive chairman of 
the Council of the Hong Kong University of Science 
and Technology. A director of The Association of 
Former Council Members of The Stock Exchange 
of Hong Kong Limited and The Hong Kong 
International Film Festival Society Limited. Ceased 
to be a non-executive director of Sun Hung Kai 
Properties Limited on 9 December 2009. Chairman 
and Chief Executive Officer of KPMG Hong Kong 
from 1996 to 2003. A Council Member of the Open 
University of Hong Kong until 19 June 2009. 
Awarded the Gold Bauhinia Star by the Hong Kong 
Government in 2008. 

Dr Cheung brings to the Board a background 
in international business and financial accounting, 
particularly in Greater China and the wider Asian 
economy. He retired from KPMG Hong Kong in 
2003 after more than 30 years’ distinguished service 
with the firm. He is a Fellow of the Institute of 
Chartered Accountants in England and Wales. 

† J D Coombe 

Age 64. Non-executive chairman of Hogg Robinson 
Group plc. A non-executive Director since 2005. A 
member of the Group Audit Committee, the 
Remuneration Committee and, since 26 February 
2010, the Group Risk Committee. A non-executive 
director of Home Retail Group plc. A trustee of the 
Royal Academy Trust. Former appointments 
include: executive director and Chief Financial 
Officer of GlaxoSmithKline plc; a non-executive 
director of GUS plc; a member of the Supervisory 
Board of Siemens AG; chairman of The Hundred 
Group of Finance Directors and a member of the 
Accounting Standards Board. 

Mr Coombe brings to the Board a background in 

international business, financial accounting and the 
pharmaceutical industry. As Chief Financial Officer 
of GlaxoSmithKline he had responsibility for the 
Group’s financial operations globally. He is a Fellow 
of the Institute of Chartered Accountants in England 
and Wales. 

295 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Biographies > Directors  

† J L Durán 

Age 45. Chief Executive Officer of Devanlay SA 
since 1 July 2009. A non-executive Director since 
January 2008. A non-executive director of France 
Telecom. Senior adviser for the Boston Consulting 
Group during the first half of 2009. Chief Executive 
of Carrefour SA until December 2008. Former 
appointments at Carrefour SA include: chairman of 
its Management Board of Directors; Chief Financial 
Officer and Managing Director, Organisation and 
Systems.   

Mr Durán brings to the Board a background 
in international finance, retail and consulting in 
developed and emerging markets. He joined 
Carrefour SA in 1991 and held a number of positions 
within Carrefour’s businesses in Spain, southern 
Europe and the Americas. 

†  R A Fairhead 

Age 48. Chairman, Chief Executive Officer and a 
director of Financial Times Group Limited. A non-
executive Director since 2004. Chairman of the 
Group Audit Committee and, since 26 February 
2010, the Group Risk Committee. A member of the 
Nomination Committee. A director of Pearson plc 
and chairman of Interactive Data Corporation. A 
non-executive director of The Economist Newspaper 
Limited. Former appointments include: Executive 
Vice President, Strategy and Group Control of 
Imperial Chemical Industries plc; and Finance 
Director of Pearson plc. 

Mrs Fairhead brings to the Board a background 

in international industry, publishing, finance and 
general management. As the former Finance 
Director of Pearson plc she oversaw the day to day 
running of the finance function and was directly 
responsible for global financial reporting and 
control, tax and treasury. She has a Masters in 
Business Administration from the Harvard Business 
School. 

D J Flint, CBE, Chief Financial Officer, Executive 
Director, Risk and Regulation 

Age 54. Joined HSBC as an executive Director in 
1995. A non-executive director of BP p.l.c. and a 
member of the Consultative Committee of the Large 
Business Advisory Board of HM Revenue & 
Customs and the Business Government Forum on 
Tax and Globalisation. Chairman of HSBC Finance 
Corporation and a director of HSBC North America 
Holdings Inc. until 7 May 2009. Co-chairman of the 
Counterparty Risk Management Policy Group III in 
2008. Chaired the Financial Reporting Council’s 
review of the Turnbull Guidance on Internal Control 

296 

in 2004. Served on the Accounting Standards Board 
and the Standards Advisory Council of the 
International Accounting Standards Board from 
2001 to 2004. A former partner in KPMG. 

Mr Flint has extensive financial experience 
particularly in banking, multinational financial 
reporting, treasury and securities trading operations. 
In 2006 he was honoured with a CBE in recognition 
of his services to the finance industry. He is a 
member of the Institute of Chartered Accountants of 
Scotland and the Association of Corporate 
Treasurers and he is a Fellow of The Chartered 
Institute of Management Accountants. 

A A Flockhart, CBE  

Age 58. Chairman, Personal and Commercial 
Banking and Insurance. An executive Director since 
May 2008. Joined HSBC in 1974. Appointed a 
Group General Manager in 2002 and a Group 
Managing Director in 2006. Chairman of HSBC 
Latin America Holdings (UK) Limited since 4 
December 2009. Vice chairman and a director of 
HSBC Bank (Vietnam) Limited. A director of Hang 
Seng Bank Limited and HSBC Bank Australia 
Limited. A member of the Visa Asia Pacific Senior 
Advisory Council, Visa Inc. Chairman of HSBC 
Bank Malaysia Berhad from 2007 to 5 February 
2010. Chief Executive Officer of The Hongkong and 
Shanghai Banking Corporation Limited from 2007 to 
1 February 2010. Ceased to be a director of HSBC 
Bank (China) Company Limited on 28 February 
2010. President and Group Managing Director Latin 
America and the Caribbean from 2006 to 2007. 
Chief Executive Officer, Mexico from 2002 to 2006. 
Senior Executive Vice-President, Commercial 
Banking, HSBC Bank USA, N.A. from 1999 to 
2002. Managing Director of The Saudi British Bank 
from 1997 to 1999. 

Mr Flockhart is a career banker, being an 
emerging markets specialist with over 30 years’ 
experience with HSBC across Latin America, the 
Middle East and Asia. In 2007 he was honoured with 
a CBE in recognition of his services to British 
business and charitable services and institutions in 
Mexico. 

*  W K L Fung, SBS, OBE 

Age 61. Group Managing Director of Li & Fung 
Limited. A non-executive Director since 1998. 
Chairman of the Corporate Sustainability 
Committee. Non-executive deputy chairman of The 
Hongkong and Shanghai Banking Corporation 
Limited. A non-executive director of Integrated 
Distribution Services Group Limited, Convenience 

 
 
 
 
 
Retail Asia Limited and of Trinity Limited which 
was listed on The Stock Exchange of Hong Kong 
Limited on 3 November 2009. An independent non-
executive director of Shui On Land Limited, VTech 
Holdings Limited, Singapore Airlines Limited (since 
1 December 2009) and Sun Hung Kai Properties 
Limited (since 1 February 2010). Former 
appointments include: non-executive director of 
Bank of Communications; chairman of the Hong 
Kong General Chamber of Commerce; the Hong 
Kong Exporters’ Association; and the Hong Kong 
Committee for the Pacific Economic Cooperation 
Council. Awarded the Silver Bauhinia Star by the 
Hong Kong Government in 2008.  

Mr Fung brings to the Board over 30 years’ 

experience in running a major international 
conglomerate specialising in supply chain 
management through the borderless manufacturing 
of global consumer products. During his leadership 
the family business of Li & Fung has become one 
of the largest trading companies in Hong Kong 
with over 80 offices worldwide. 

S T Gulliver  

Age 50. Chairman, Europe, Middle East and Global 
Businesses. An executive Director since May 2008. 
Joined HSBC in 1980. Appointed a Group General 
Manager in 2000 and a Group Managing Director in 
2004. Chairman of HSBC Private Banking Holdings 
(Suisse) SA since 25 February 2010, of HSBC Bank 
Middle East Limited since 15 February 2010 and of 
HSBC France since 1 January 2009. A director of 
The Hongkong and Shanghai Banking Corporation 
Limited and HSBC Bank plc. Deputy chairman and 
member of the Supervisory Board of HSBC Trinkaus 
& Burkhardt AG. Chief Executive of Global Banking 
and Markets. A director of HSBC North America 
Holdings Inc. until 7 May 2009 and of HSBC Latin 
America Holdings (UK) Limited until 4 December 
2009. Co-Head of Global Banking and Markets from 
2003 to 2006. Head of Global Markets from 2002 to 
2003. Head of Treasury and Capital Markets in Asia-
Pacific from 1996 to 2002. 

Mr Gulliver is a career banker with over 

28 years’ international experience with HSBC. 
He has held a number of key roles in the Group’s 
operations worldwide, including in London, Hong 
Kong, Tokyo, Kuala Lumpur and the United Arab 
Emirates. Global Banking and Markets is the 
wholesale banking division of the Group with 
operations in more than 60 countries and territories. 

†  J W J Hughes-Hallett, SBS 

Age 60. Chairman of John Swire & Sons Limited. 
A non-executive Director since 2005. A member of 
the Nomination Committee and, since 26 February 
2010, of the Group Risk Committee. A member of 
the Group Audit Committee until 1 March 2010. A 
non-executive director and former chairman of 
Cathay Pacific Airways Limited and Swire Pacific 
Limited. A non-executive director of The Hongkong 
and Shanghai Banking Corporation Limited from 
1999 to 2004. A trustee of the Dulwich Picture 
Gallery and the Esmée Fairbairn Foundation. A 
member of The Hong Kong Association and of the 
Governing Board of the Courtauld Institute of Art. 
Awarded the Silver Bauhinia Star by the Hong Kong 
Government in 2004.  

Mr Hughes-Hallett brings to the Board a 

background in financial accounting and the 
management of a broad range of businesses in a 
number of international industries, including 
aviation, property, shipping, manufacturing and 
trading, in the Far East, UK, US and Australia. He 
is a Fellow of the Institute of Chartered Accountants 
in England and Wales. 

†  W S H Laidlaw 

Age 54. Chief Executive Officer of Centrica plc. 
A non-executive Director since January 2008. 
A member of the Remuneration Committee. Former 
appointments include: Executive Vice President of 
Chevron Corporation; non-executive director of 
Hanson PLC; Chief Executive Officer of Enterprise 
Oil plc; and President and Chief Operating Officer 
of Amerada Hess Corporation. 

Mr Laidlaw brings to the Board significant 
international experience, particularly in the energy 
sector, having had responsibility for businesses in 
four continents. He has a Masters in Business 
Administration from INSEAD. 

† J R Lomax 

Age 64. Former Deputy Governor, Monetary 
Stability, at the Bank of England and member of the 
Monetary Policy Committee. A non-executive 
Director since December 2008. A member of the 
Group Audit Committee since 1 March 2009 and of 
the Group Risk Committee since 26 February 2010. 
A non-executive director of The Scottish American 
Investment Company PLC and, since 31 July 2009, 
of Reinsurance Group of America Inc. A director 
of the Council of Imperial College, London since 
1 June 2009 and a member of the Board of the Royal 
National Theatre. Former appointments include: 
Deputy Governor of the Bank of England from 2003 

297 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Biographies > Directors / Senior management 

to 2008; Permanent Secretary at the UK Government 
Departments for Transport and Work and Pensions 
and at the Welsh Office from 1996 to 2003; and Vice 
President and Chief of Staff to the President of the 
World Bank from 1995 to 1996. 

Ms Lomax brings to the Board business 

experience in both the public and private sectors and 
a deep knowledge of the operation of the UK 
government and the financial system. 

†  Sir Mark Moody-Stuart, KCMG  

Age 69. Chairman of Hermes Equity Ownership 
Services Limited since 21 July 2009. A non-
executive Director since 2001. Chairman of the 
Remuneration Committee and a member of the 
Corporate Sustainability Committee. A non-
executive director of Accenture Limited and Saudi 
Aramco. Chairman of the Global Business Coalition 
on HIV/AIDS and the Global Compact Foundation 
and a member of the board of the UN Global 
Compact. Retired as a director and chairman of 
Anglo American plc on 31 July 2009. Former 
appointments include: director and chairman of 
The ‘Shell’ Transport and Trading Company, plc; 
chairman of the Committee of Managing Directors 
of the Royal Dutch/Shell Group of Companies; and 
a Governor of Nuffield Hospitals. 

Sir Mark brings to the Board many years’ 
experience of leading global organisations, having 
worked during his career in nine countries. He works 
with many non-governmental organisations to 
improve companies’ commitment to socially 
responsible activities. 

†  G Morgan  

Age 64. Non-executive chairman of SNC-Lavalin 
Group Inc. A non-executive Director since 2006. A 
member of the Remuneration Committee. A member 
of the Board of Trustees of The Fraser Institute and 
the Manning Centre for Building Democracy. A non-
executive director of HSBC Bank Canada from 1996 
to 2006. Former appointments include: Founding 
President, Chief Executive Officer and Vice 
chairman of EnCana Corporation; a director of 
Alcan Inc. and Lafarge North America, Inc. 

Mr Morgan brings to the Board a background in 

technical, operational, financial and management 
positions and has led large international companies 
in the energy and engineering sectors. He has been 
recognised as Canada’s most respected Chief 
Executive Officer in a national poll of Chief 
Executives. He is currently a business columnist 
for Canada’s largest national newspaper. 

†  N R N Murthy, CBE  

Age 63. Chairman and Chief Mentor and former 
Chief Executive Officer of Infosys Technologies 
Limited. A non-executive Director since May 2008. 
A member of the Corporate Sustainability 
Committee and, from the conclusion of the Annual 
General Meeting in 2010, chairman of the 
Committee. A non-executive director of Unilever plc 
and a director of the United Nations Foundation. A 
non-executive director of New Delhi Television 
Limited until 22 July 2009. A former non-executive 
director of DBS Group Holdings Limited and DBS 
Bank Limited. 

Mr Murthy brings to the Board experience in 
information technology, corporate governance and 
education, particularly in India. He founded Infosys 
Technologies Limited in India in 1981 and was its 
Chief Executive Officer for 21 years. Under his 
leadership, Infosys established a global footprint and 
was listed on NASDAQ in 1999. During his career 
he has worked in France and India. 

†  S M Robertson, senior independent non-executive 

Director 

Age 68. Non-executive chairman of Rolls-Royce 
Group plc and the founder member of Simon 
Robertson Associates LLP. A non-executive 
Director since 2006 and senior independent non-
executive Director since 2007. A member of the 
Nomination Committee. A non-executive director of 
Berry Bros. & Rudd Limited, The Economist 
Newspaper Limited and Royal Opera House Covent 
Garden Limited. A trustee of the Eden Project Trust 
and of the Royal Opera House Endowment Fund. 
Former appointments include: Managing Director of 
Goldman Sachs International; and chairman of 
Dresdner Kleinwort Benson. 

Mr Robertson brings to the Board a background 
in international corporate advisory with a wealth of 
experience in mergers and acquisitions, merchant 
banking, investment banking and financial markets. 
During his career he has worked in France, 
Germany, the UK and the USA.  

† J L Thornton  

Age 56. A non-executive Director since December 
2008. A member of the Remuneration Committee 
since 24 April 2009 and, from the conclusion of the 
Annual General Meeting in 2010, chairman of the 
Committee. Non-executive chairman and a director 
of HSBC North America Holdings Inc. since 
December 2008. Professor and director of the Global 
Leadership Programme at the Tsinghua University 
School of Economics and Management. Chairman of 

298 

 
 
 
 
 
the Brookings Institution Board of Trustees. A non-
executive director of Ford Motor Company, Intel 
Corporation, Inc., News Corporation, Inc. and China 
Unicom (Hong Kong) Limited. A director of the 
National Committee on United States-China 
Relations and a Trustee of Asia Society, China 
Institute, The China Foreign Affairs University, the 
Palm Beach Civic Association and the United World 
College of East Africa Trust. A member of the 
Council on Foreign Relations, the China Securities 
Regulatory Commission International Advisory 
Committee and China Reform Forum International 
Advisory Committee. Former appointments include: 
a non-executive director of Industrial and 
Commercial Bank of China Limited from 2005 until 
2008; and President of the Goldman Sachs Group, 
Inc. from 1999 until 2003. 

Mr Thornton brings to the Board experience 
that bridges developed and developing economies 
and the public and private sectors. He has a deep 
knowledge of financial services and education 
systems, particularly in Asia. During his 23 year 
career with Goldman Sachs, he played a key role in 
the firm’s global development and was chairman of 
Goldman Sachs Asia. 

†  Sir Brian Williamson, CBE 

Age 65. Chairman of Electra Private Equity plc. 
A non-executive Director since 2002. A member of 
the Nomination Committee, having served as 
chairman of the Committee until 26 February 2010. 
A director of NYSE Euronext and Climate Exchange 
plc. Former appointments include: chairman of 
London International Financial Futures and Options 
Exchange and Gerrard Group plc; and a non-
executive director of Resolution plc, the Financial 
Services Authority and the Court of The Bank of 
Ireland. 

Sir Brian brings to the Board extensive 
experience in money and bond markets, private 
equity, futures, options and commodities trading 
internationally. He established the London 
International Financial Futures and Options 
Exchange in the 1980s and led the Exchange’s 
development of its electronic trading platform in 
the mid-1990s. He is a member of the Guild of 
International Bankers. 

*  Non-executive Director 
†  Independent non-executive Director 

Secretary 

R G Barber 

Age 59. Group Company Secretary. Appointed a 
Group General Manager in 2006. Joined HSBC in 
1980. Company Secretary of HSBC Holdings plc 
since 1990. Chairman of the Disclosure Committee. 
A member of the Listing Authority Advisory 
Committee of the Financial Services Authority and 
of the Primary Markets Group of the London Stock 
Exchange. Corporation Secretary of The Hongkong 
and Shanghai Banking Corporation Limited from 
1986 to 1992 and Company Secretary of HSBC 
Bank plc from 1994 to 1996. 

Adviser to the Board 

D J Shaw 

Age 63. An Adviser to the Board since 1998. 
Solicitor. A former partner in Norton Rose. A 
director of The Bank of Bermuda Limited and 
HSBC Private Banking Holdings (Suisse) SA. An 
independent non-executive director of Kowloon 
Development Company Limited and Shui On Land 
Limited. 

Group Managing Directors 

A Almeida 

Age 53. Group Head of Human Resources. A Group 
Managing Director since February 2008. Joined 
HSBC in 1992. Appointed a Group General Manager 
in 2007. Global Head of Human Resources for 
Global Banking and Markets, Private Banking, 
Global Transaction Banking and HSBC Amanah 
from 1996 to 2007. 

E Alonso 

Age 54. Group Managing Director and Head of 
HSBC Latin America and the Caribbean. A Group 
Managing Director since May 2008. Joined HSBC in 
1997. Appointed a Group General Manager in 2006. 
Chairman Grupo Financiero HSBC, S.A. de C.V. and 
HSBC México, S.A., Institución de Banca Múltiple, 
Grupo Financiero HSBC. Deputy Chief Executive of 
HSBC Investment Bank Brasil S.A. – Banco de 
Investimento. A director of HSBC Latin America 
Holdings (UK) Limited, HSBC Argentina Holdings 
S.A. and HSBC Bank Brasil S.A. – Banco Múltiplo. 
Managing Director of HSBC (Brasil) 
Administradora de Consorcio Ltda. and HSBC 
Serviços e Participaçoes Ltda. President of the Board 
of Directors of HSBC Bank (Panamá) S.A.

299 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued)  

Biographies > Senior management  

C C R Bannister 

Age 51. Group Managing Director, Insurance until 
his retirement from the Group on 31 March 2010. A 
Group Managing Director since 2006. Joined HSBC 
in 1994. Appointed a Group General Manager in 
2001. Chairman of HSBC Insurance Holdings 
Limited and HSBC Insurance Brokers Limited. 
Chief Executive Officer, HSBC Group Private 
Banking from 1998 to 2006. Deputy Chief Executive 
Officer, HSBC Securities (USA) Inc. from 1996 to 
1997. 

K M Harvey 

Age 49. Group Chief Technology and Services 
Officer. A Group Managing Director since October 
2008. Joined HSBC Finance Corporation in 1989. 
Group Chief Information Officer from 2004 to 
September 2008. President of HSBC Technology 
and Services (USA) Inc. from 2003 to 2004. Group 
Executive for HSBC Finance Corporation from 1993 
to 2002. Managing Director of Data Processing, 
HFC Bank Limited from 1992 to 1993. Director of 
Banking Systems, HSBC Finance Corporation from 
1990 to 1992. 

A C Hungate 

Age 43. Global Head of Personal Financial Services 
and Marketing. Joined HSBC as a Group Managing 
Director in 2007. Chairman of HSBC Bank A.S. and 
a director of HSBC Bank Egypt S.A.E. Formerly 
Managing Director, Asia Pacific at Reuters. 
Worldwide Chief Marketing Officer of Reuters 
between 2002 and 2005. 

B P McDonagh 

Age 51. Chief Executive Officer, HSBC North 
America Holdings Inc. A Group Managing Director 
since February 2008. Joined HSBC in 1979. 
Appointed a Group General Manager in 2005. 
Chairman of HSBC Finance Corporation, HSBC 
USA Inc. and HSBC Bank USA, N.A. A director of 
The Bank of Bermuda Limited and HSBC Bank 
Canada. Former director of HSBC Latin America 
Holdings (UK) Limited. Chief Executive Officer, 
HSBC Finance Corporation and Chief Operating 
Officer of HSBC North America Holdings Inc. from 
2007 to 2008. Chief Operating Officer, HSBC Bank 
USA, N.A. from 2004 to 2006. 

B Robertson 

Age 55. Group Chief Risk Officer. A Group 
Managing Director since February 2008. Joined 
HSBC in 1975. Appointed a Group General Manager 
in 2003. Group General Manager, Group Credit and 

300 

Risk from 2005 to 2007. Head of Global Banking 
and Markets for North America from 2003 to 2005. 

P A Thurston 

Age 56. Chief Executive, HSBC Bank plc since 
1 April 2009. A Group Managing Director since May 
2008. Joined HSBC in 1975. Appointed a Group 
General Manager in 2003. A director of HSBC Bank 
plc since June 2008. Former chairman of Grupo 
Financiero HSBC, S.A. de C.V. and former Chief 
Executive Officer of HSBC México, S.A., 
Institución de Banca Múltiple, Grupo Financiero 
HSBC. 

P T S Wong 

Age 58. Chief Executive, The Hongkong and 
Shanghai Banking Corporation Limited since 
1 February 2010. A Group Managing Director since 
1 February 2010. Joined HSBC and appointed a 
Group General Manager in 2005. Deputy chairman 
of HSBC Bank (China) Company Limited. 
Chairman of HSBC’s seven rural banks in mainland 
China. Chairman of HSBC Bank Malaysia Berhad, 
and a director of HSBC Bank Australia Limited 
since 5 February 2010. A director of Hang Seng 
Bank Limited, Bank of Communications Co., Ltd. 
and Ping An Insurance (Group) Company of China, 
Ltd. 

Group General Managers 

P Y Antika 

Age 49. Chief Executive Officer, Turkey. Joined 
HSBC in 1990. Appointed a Group General Manager 
in 2005. 

S Assaf 

Age 49. Head of Global Markets. Joined HSBC in 
1994. Appointed a Group General Manager in May 
2008. 

R S Beck 

Age 43. Group General Manager, Communications 
Director. Joined HSBC in 1989. Appointed a Group 
General Manager in May 2008. 

R E T Bennett 

Age 58. Group General Counsel. Joined HSBC in 
1979. Appointed a Group General Manager in 1998. 

N S K Booker 

Age 51. Chief Executive Officer, HSBC Finance 
Corporation and Deputy Chief Executive Officer, 

 
 
 
 
 
HSBC North America Holdings Inc. Joined HSBC in 
1981. Appointed a Group General Manager in 2004. 

P W Boyles 

Age 54. Chief Executive Officer Continental Europe 
and deputy chairman, HSBC France. Joined HSBC 
in 1975. Appointed a Group General Manager in 
2006. 

D C Budd 

Age 56. Chairman of HFC Bank Limited and a 
director of HSBC Bank plc. Joined HSBC in 1972. 
Appointed a Group General Manager in 2005. 

Z J Cama 

Age 62. Group General Manager Group 
Management Office. Joined HSBC in 1968. 
Appointed a Group General Manager in 2001. 

R P Contractor 

Age 52. Group General Manager, Service Delivery. 
Joined HSBC in 1987. Appointed a Group General 
Manager in October 2008. 

S N Cooper 

Age 42. Deputy chairman and Chief Executive 
Officer, HSBC Bank Middle East Limited. Joined 
HSBC in 1989. Appointed a Group General Manager 
in May 2008. 

J E Coverdale 

Age 53. Global Co-Head, Commercial Banking. 
Joined HSBC in 1977. Appointed a Group General 
Manager in May 2008. 

I M Dorner 

Age 55. President and Chief Executive Officer, 
HSBC Bank USA, N.A. Joined HSBC in 1986. 
Appointed a Group General Manager in 2007. 

A S M El Anwar 

Age 63. Chairman and Chief Executive Officer, 
HSBC Bank Egypt S.A.E. Joined HSBC in 1991. 
Appointed a Group General Manager in May 2008. 

C Engel 

Age 52. Chief Executive Officer, HSBC Bank Brazil 
S.A. – Banco Múltiplo. Joined HSBC in 2003. 
Appointed a Group General Manager in May 2008. 

301 

D L Fried 

Age 48. Regional Head of Insurance, HSBC Asia 
Pacific. Group Head of Insurance with effect from 
1 April 2010. Joined HSBC in 1984. Appointed a 
Group General Manager in May 2008. 

A Y M Fung 

Age 49. Head of Global Markets and Treasurer, 
HSBC Asia Pacific. Joined HSBC in 1996. 
Appointed a Group General Manager in May 2008. 

J D Garner 

Age 40. Group General Manager, Personal Financial 
Services, UK. Joined HSBC in 2004. Appointed a 
Group General Manager in 2006. 

J L Gordon 

Age 57. President and Chief Executive Officer, 
HSBC Bank Canada. Joined HSBC in 1987. 
Appointed a Group General Manager in 2005. 

M M Hussain 

Age 49. Head of HSBC Amanah and Chief 
Executive Officer, Malaysia. Joined HSBC in 1982. 
Appointed a Group General Manager in May 2008. 

A M Keir 

Age 51. Group General Manager, Global Co-Head 
Commercial Banking. Joined HSBC in 1981. 
Appointed a Group General Manager in 2006. 

N L Kidwai 

Age 52. Group General Manager and Country Head, 
India. Joined HSBC in 2002. Appointed a Group 
General Manager in 2006. 

M J W King 

Age 53. Group General Manager, Head of 
Operational Risk. Joined HSBC in 1986. Appointed 
a Group General Manager in 2002. 

P J Lawrence 

Age 48. Group General Manager, Group Head of 
Audit. Joined HSBC in 1982. Appointed a Group 
General Manager in 2005. 

M Leung 

Age 57. Vice chairman and Chief Executive Officer, 
Hang Seng Bank Limited. Joined HSBC in 1978. 
Appointed a Group General Manager in 2005. 

H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Biographies > Senior management // Board of Directors > The Board  

A P Long 

C D Spooner 

Age 54. Group General Manager, Head of Global 
Transaction Banking. Joined HSBC in 1977. 
Appointed a Group General Manager in May 2008. 

Age 59. Head of Group Financial Planning & Tax. 
Joined HSBC in 1994. Appointed a Group General 
Manager in 2007. 

A M Losada 

R J L Yorke 

Age 55. President and Chief Executive Officer, 
HSBC Argentina Holdings S.A. Joined HSBC in 
1973. Appointed a Group General Manager in May 
2008. 

Age 42. President and Chief Executive Officer, 
HSBC Bank (China) Company Limited. Joined 
HSBC in 1989. Appointed a Group General Manager 
in May 2008. 

A M Mahoney 

Age 47. Deputy Chief Executive Officer, 
Continental Europe. Joined HSBC in 1983. 
Appointed a Group General Manager in 2006. 

M S McCombe 

Age 43. Chief Executive Officer, Hong Kong. Joined 
HSBC in 1987. Appointed a Group General Manager 
in May 2008. 

C M Meares 

Age 52. Chief Executive Officer, Global Private 
Banking. Joined HSBC in 1980. Appointed a Group 
General Manager in 2006. 

K Newman 

Age 52. Group General Manager and Director of 
One HSBC. Joined HSBC in 1989. Appointed a 
Group General Manager in 2006. 

K Patel 

Age 61. Group General Manager, Chief Executive 
Officer, Africa. Joined HSBC in 1984. Appointed a 
Group General Manager in 2000.  

L J Peña-Kegel  

Age 50. Chief Executive, HSBC Mexico, S.A., 
Institucion de Banca Multiple, Grupo Financiero 
HSBC. Joined HSBC in May 2008. Appointed a 
Group General Manager in May 2008. 

R C Picot 

Age 52. Group Chief Accounting Officer. Joined 
HSBC in 1993. Appointed a Group General 
Manager in 2003.  

Board of Directors 

The Board 

The objective of the management structures within 
HSBC, headed by the Board of Directors of HSBC 
Holdings and led by the Group Chairman, is to 
deliver sustainable value to shareholders. 
Implementation of the strategy set by the Board is 
delegated to the Group Management Board under the 
leadership of the Group Chief Executive. 

The developing framework for corporate 
governance best practice and regulation in the 
financial services industry is actively considered by 
the Board. The draft recommendations and HSBC’s 
response to the consultation on a Review of 
Corporate Governance in UK Banks and other 
Financial Industry Entities led by Sir David Walker 
(‘the Walker Review’) were discussed by the Board 
in September 2009. Following publication of the 
final recommendations in November 2009, the 
Board agreed actions to bring HSBC’s practices into 
line with the review’s recommendations. The 
principal changes were the establishment of a 
separate Board Risk Committee with effect from 
26 February 2010 and broadening of the terms of 
reference of the Remuneration Committee. 

HSBC Holdings has a unitary Board of 

Directors. The authority of each Director is exercised 
in Board meetings where the Board acts collectively 
as a unit. At 1 March 2010, the Board comprises the 
Group Chairman, Group Chief Executive, four other 
executive Directors and 15 non-executive Directors. 
The names and brief biographical particulars of the 
Directors are listed on pages 294 to 299. The Group 
Chairman, Group Chief Executive and four other 
executive Directors are employees who carry out 
executive functions in HSBC in addition to their 
duties as Directors. Non-executive Directors are not 
HSBC employees and do not participate in the daily 
business management of HSBC. Non-executive 
Directors bring an external perspective, 
constructively challenge and help develop proposals 

302 

 
 
 
 
 
on strategy, scrutinise the performance of 
management in meeting agreed goals and objectives 
and monitor the reporting of performance. The non-
executive Directors have a wealth of experience 
across a number of industries and business sectors, 
including the leadership of large, complex 
multinational enterprises. The roles of non-executive 
Directors as members of Board committees are 
described on pages 310 to 313. 

Following the recommendations in the Walker 

Review, the Nomination Committee undertook a 
review of the time commitment of non-executive 
Directors. On the recommendation of the 
Nomination Committee the Board has agreed that 
the time commitment expected of non-executive 
Directors should remain at not less than 24 days per 
annum and that the total time commitment of non-
executive Directors appointed to the Group Audit 
Committee, Group Risk Committee and 
Remuneration Committee and the senior 
independent non-executive director would be not 
less than 30 days per annum. The time commitment 
of each non-executive Director is set out in the 
Director’s letter of appointment, tailored to reflect 
the individual’s Committee appointments from time 
to time. 

The Board is responsible for managing the 
business of HSBC Holdings and, in doing so, may 
exercise all of the powers of HSBC Holdings, 
subject to any relevant laws and regulations and to 
the Articles of Association. In particular, the Board 
may exercise all the powers of the Company to 
borrow money and to mortgage or charge all or any 
part of the undertaking, property or assets (present or 
future) of HSBC Holdings and may also exercise any 
of the powers conferred on it by the Companies Act 
2006 and/or by shareholders. The Board is able to 
delegate and confer on certain Directors holding 
executive office any of its powers, authorities and 
discretions (including the power to sub-delegate) for 
such time and on such terms as it thinks fit. In 
addition, the Board may establish any local or 
divisional boards or agencies for managing the 
business of HSBC Holdings in any specified locality 
and delegate and confer on any local or divisional 
board, manager or agent so appointed any of its 
powers, authorities and discretions (including the 
power to sub-delegate) for such time and on such 
terms as it thinks fit. The Board may also, by power 
of attorney or otherwise, appoint any person or 
persons to be the agent of HSBC Holdings and may 
delegate to any such person or persons any of its 
powers, authorities and discretions (including the 
power to sub-delegate) for such time and on such 
terms as it thinks fit. HSBC Holdings was registered 

303 

in Hong Kong under part IX of the Companies 
Ordinance on 17 January 1991. 

The Board sets the strategy for the Group and 

approves the risk appetite, capital and operating 
plans presented by management for the achievement 
of the strategic objectives it has set. The risk 
appetite, capital and operating plans ensure the 
efficient disposition of HSBC’s resources for the 
achievement of these objectives. Following 
consideration of all relevant factors, the Board 
determined on 2 March 2009 that a 5 for 12 
rights issue to raise approximately £12.5 billion 
(US$17.8 billion) was in the best interests of HSBC 
Holdings and its shareholders. Shareholders 
approved the rights issue at a General Meeting held 
on 19 March 2009. The 5,060,239,065 new ordinary 
shares were issued in April 2009. 

The Board delegates the management and day-
to-day running of HSBC to the Group Management 
Board but retains to itself approval of certain matters 
including operating plans, risk appetite and 
performance targets, procedures for monitoring and 
control of operations, the authority or the delegation 
of authority to approve credit, market risk limits, 
acquisitions, disposals, investments, capital 
expenditure or realisation or creation of a new 
venture, specified senior appointments, and any 
substantial change in balance sheet management 
policy. 

The Directors who served during the year were 
S A Catz, V H C Cheng, M K T Cheung (appointed 
1 February 2009), J D Coombe, J L Durán, 
R A Fairhead, D J Flint, A A Flockhart, W K L Fung, 
M F Geoghegan, S K Green, S T Gulliver, 
J W J Hughes-Hallett, W S H Laidlaw, J R Lomax, 
Sir Mark Moody-Stuart, G Morgan, N R N Murthy, 
S M Robertson, J L Thornton and Sir Brian 
Williamson.  

The Board of Directors meets regularly and 
Directors receive information between meetings 
about the activities of committees and developments 
in HSBC’s business.  

Eight Board meetings were held during 2009. 

The annual schedule of Board meetings includes an 
offsite meeting over three days to consider strategic 
matters and business and geographical reviews/ 
proposals. At least one Board meeting each year is 
held in a key strategic location outside the UK, with 
an associated business awareness programme. 
During 2009, Board meetings and business 
awareness programmes were held in the US and 
Hong Kong. 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Board of Directors > The Board  

The table that follows gives details of each 
Director’s attendance at meetings of the Board, 
Group Audit Committee, Nomination Committee, 
Remuneration Committee and Corporate 
Sustainability Committee held whilst he or she was 
a Director or member during 2009. During 2009, the 
non-executive Directors and the Group Chairman 
met four times without the other executive Directors. 
In addition, the non-executive Directors met once 

Attendance record

without the Group Chairman to appraise the Group 
Chairman’s performance. 

In addition to the meetings of the principal 
Committees referred to in the following pages, 
19 other meetings of Committees of the Board (not 
shown in the table below) were held during the year 
to discharge business delegated by the Board. 

All those who were Directors at the time 

attended the 2009 Annual General Meeting. 

Number of meetings held  ........................... 

S A Catz  ...................................................... 
V H C Cheng  .............................................. 
M K T Cheung1 ........................................... 
J D Coombe  ................................................ 
J L Durán  .................................................... 
R A Fairhead ............................................... 
D J Flint  ...................................................... 
A A Flockhart  ............................................. 
W K L Fung  ................................................ 
M F Geoghegan  .......................................... 
S K Green .................................................... 
S T Gulliver  ................................................ 
J W J Hughes-Hallett .................................. 
W S H Laidlaw  ........................................... 
J R Lomax ................................................... 
Sir Mark Moody-Stuart  .............................. 
G Morgan .................................................... 
N R N Murthy ............................................. 
S M Robertson  ............................................ 
J L Thornton  ............................................... 
Sir Brian Williamson  .................................. 

Meetings attended in 2009 of: 

Board
8 

Group Audit
Committee
8 

Nomination
Committee
3 

Remuneration 
Committee 
7 

Corporate 
Sustainability 
Committee
5 

7 
8 
7 
8 
7 
7 
8 
8 
8 
8 
8 
8 
8 
8 
8 
8 
7 
6 
8 
8 
8 

– 
– 
– 
8 
– 
8 
– 
– 
– 
– 
– 
– 
6 
– 
62
– 
– 
– 
– 
– 
– 

– 
– 
– 
– 
– 
3 
– 
– 
– 
– 
– 
– 
3 
– 
– 
– 
– 
– 
2 
– 
3 

– 
– 
– 
7 
– 
– 
– 
– 
– 
– 
– 
– 
– 
7 
– 
7 
6 
– 
– 
33 
– 

– 
– 
– 
– 
– 
– 
– 
– 
5 
– 
– 
– 
– 
– 
– 
5 
– 
4 
– 
– 
– 

1  Appointed 1 February 2009 – eligible to attend 7 Board Meetings. 
2  Appointed as a member on 1 March 2009 – eligible to attend 6 Committee Meetings. Attended a further 2 meetings by invitation. 
3  Appointed as a member on 24 April 2009 – eligible to attend 3 Committee Meetings. 

Group Chairman and Group Chief Executive 

There is a clear division of responsibilities at the 

The roles of Group Chairman and Group Chief 
Executive are separated and held by experienced 
full-time Directors.  

S K Green became Group Chairman at the 
conclusion of the Annual General Meeting in 2006 
and M F Geoghegan succeeded S K Green as Group 
Chief Executive. The appointments were made after 
consulting with representatives of major institutional 
investors and explaining the succession planning and 
independent external search process undertaken. 
S K Green and M F Geoghegan stood for re-election 
at the 2006 Annual General Meeting and were both 
re-elected ahead of taking up their new roles from 
the conclusion of that Meeting. 

head of the Company between the running of the 
Board and the executive responsibility for running 
HSBC’s business. The Group Chairman’s 
responsibilities include, in addition to the leadership 
of the Board, the development of relationships with 
governments and other significant external parties, 
corporate reputation and culture and performance 
management of the Group Chief Executive. Subject 
to the Group Chief Executive’s recommendation, the 
Group Chairman approves risk, capital allocation 
and capital investment decisions within authorities 
delegated by the Board. The Group Chief Executive 
has responsibility for developing business plans and 
delivering performance against these. 

In September 2009, the Board announced 
changes to the respective roles of the Group Chairman 

304 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
and Group Chief Executive, the relocation of the 
principal office of the Group Chief Executive to Hong 
Kong and other senior executive management 
changes. Under these arrangements M F Geoghegan 
is located in the Group’s strategically most important 
region, with a focus on ensuring its growth potential 
is fully realised. M F Geoghegan has assumed 
responsibility for developing Group strategy in 
agreement with the Group Chairman and for 
recommendation to the Board. As chairman of the 
Group Management Board, M F Geoghegan continues 
to drive performance within strategic goals and 
commercial objectives agreed by the Board. 
M F Geoghegan has also become chairman of The 
Hongkong and Shanghai Banking Corporation 
Limited. 

V H C Cheng continues to report to the Group 

Chairman as an executive Director and will work 
to develop the Group’s business in China while 
continuing as chairman of HSBC Bank (China) 
Company Limited and HSBC Bank (Taiwan) 
Limited. A A Flockhart has been appointed Chairman, 
Personal and Commercial Banking and Insurance 
reporting to the Group Chief Executive and is based 
in Hong Kong. In addition to responsibility for 
Personal Financial Services and Commercial 
Banking business globally, A A Flockhart is 
responsible for Insurance and HSBC’s businesses in 
Latin America and Africa, the Group’s technology, 
services and operations and most Group functions 
including Human Resources, Marketing and Legal. 
A A Flockhart will deputise within Asia-Pacific for 
the Group Chief Executive when M F Geoghegan 
is absent from the region. S T Gulliver has been 
appointed Chairman, Europe, Middle East and Global 
Businesses reporting to the Group Chief Executive 
and is based in London. S T Gulliver will continue to 
manage Global Banking and Markets and Asset 
Management and has assumed overall responsibility 
for all HSBC’s businesses across Europe, Middle 
East and Global Businesses and for Global Private 
Banking. S T Gulliver has become chairman of 
HSBC Private Banking (Suisse) SA and HSBC Bank 
Middle East Limited. D J Flint has assumed 
responsibility for Compliance in addition to his 
existing remit for Finance and Risk. D J Flint’s title 
has changed to Chief Financial Officer, Executive 
Director, Risk and Regulation. He reports to the 
Group Chief Executive and is based in London. 

During 2009 the Board endorsed S K Green’s 
appointment as a non-executive director of BASF SE. 
As a full-time HSBC executive with no other external 
non-executive appointments, the Board is satisfied that 
S K Green will continue to commit appropriate time to 
his role as Group Chairman of HSBC Holdings. 

305 

Board balance and independence of 
Directors 

The Board includes a strong presence of both 
executive and non-executive Directors such that no 
individual or small group can dominate the Board’s 
decision making. The size of the Board is 
appropriate given the complexity and geographical 
spread of HSBC’s business and the significant time 
demands placed on the non-executive Directors, 
particularly those who serve as members of Board 
committees. 

The Board appointed S M Robertson as the 
senior independent non-executive Director in 2007. 
The principal role of the senior independent non-
executive Director is to support the Group Chairman 
in his role, to lead the non-executive Directors in the 
oversight of the Group Chairman and to ensure there 
is a clear division of responsibility between the 
Group Chairman and Group Chief Executive.  

The Board considers all of the non-executive 

Directors to be independent in character and 
judgement. W K L Fung has served on the Board for 
more than nine years, however, and in that respect 
only, does not meet the usual criteria for 
independence set out in the UK Combined Code on 
corporate governance. The Board has therefore 
determined S A Catz, M K T Cheung, J D Coombe, 
J L Durán, R A Fairhead, J W J Hughes-Hallett, 
W S H Laidlaw, J R Lomax, Sir Mark Moody-Stuart, 
G Morgan, N R N Murthy, S M Robertson, 
J L Thornton and Sir Brian Williamson to be 
independent. When determining independence the 
Board considers that calculation of the length of 
service of a non-executive Director begins on the 
date of his or her first election by shareholders as a 
Director of HSBC Holdings. Given the complexity 
and geographical spread of HSBC’s business, the 
experience of previous service on a subsidiary 
company Board can be a considerable benefit to 
HSBC and does not detract from a Director’s 
independence. In reaching its determination of each 
non-executive Director’s independence the Board 
has concluded that there are no relationships or 
circumstances which are likely to affect a Director’s 
judgement and any relationships or circumstances 
which could appear to do so were considered not to 
be material. 

In accordance with the Rules Governing the 
Listing of Securities on the Stock Exchange of Hong 
Kong Limited, each non-executive Director 
determined by the Board to be independent has 
provided an annual confirmation of his or her 
independence to HSBC Holdings. 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Board of Directors > The Board  

Information, induction and ongoing 
development 

The Board regularly reviews reports on progress 
against financial objectives, on business 
developments and on investor and external relations 
and receives reports from the chairmen of Board 
committees and from the Group Chief Executive. 
The Board receives regular reports and presentations 
on strategy and developments in the customer groups 
and principal geographical areas. Regular reports are 
also provided to the Board, the Group Audit 
Committee and the Group Management Board on 
credit exposures and the loan portfolio, asset, 
liability and risk management, liquidity, litigation 
and compliance and reputational issues. During 
2009, the Board also reviewed the results of the 2009 
Global People Survey and approved proposals to 
further articulate HSBC’s values. The agenda and 
supporting papers are distributed in advance of all 
Board and Committee meetings to allow time for 
appropriate review and to facilitate full discussion at 
the meetings. All Directors have full and timely 
access to all relevant information and may take 
independent professional advice if necessary. 

The Directors have free and open contact with 
management at all levels. Group Managing Directors 
and Group General Managers meet informally with 
Directors after Board meetings. Board offsite visits 
are made each year to enable Directors to see at first 
hand the operations of subsidiary companies in local 
environments and to meet management, employees 
and customers. In 2009 the Board visited the US and 
Hong Kong. 

During 2009, the Board reviewed and approved 
changes to the arrangements for Director induction 
and development. Full, formal and tailored induction 
programmes, with particular emphasis on internal 
controls, are arranged for newly appointed Directors 
by the Group Company Secretary. The programmes 
consist of a series of meetings with other Directors 
and senior executives to enable new Directors to 
receive information and familiarise themselves with 
HSBC’s strategy, operations and internal controls. As 
part of the induction process the Group Company 
Secretary will coordinate the production of a 
development programme based on the individual 
Director’s needs. Prior to their appointment, each 
Director receives comprehensive guidance on the 
duties and liabilities of a Director of HSBC 
Holdings. Opportunities to update and develop skills 
and knowledge, through externally run seminars and 
through briefings by senior executives, are provided 
to all Directors.  

306 

A personalised approach to training and 
development is applied for Directors. Records of 
development activities and plans are maintained by 
the Group Company Secretary for annual review 
with the Director concerned by the Group Chairman. 
The Group Company Secretary coordinates the 
delivery of any training required. Focused in-house 
development programmes to enhance business 
awareness, such as on the management of risk, are 
arranged in conjunction with scheduled Board 
Meetings. Since December 2009, Directors have 
online access to HSBC’s internal training and 
development resources.  

Non-executive Directors have an open invitation 
to attend meetings of the Group Management Board 
to further enhance understanding and awareness of 
HSBC’s businesses and the senior leadership team. 
During 2009, W S H Laidlaw, J R Lomax and Sir 
Brian Williamson each attended a meeting of the 
Group Management Board. 

Performance evaluation 

In October 2009, Boardroom Review was 
commissioned to prepare a report on the 
effectiveness of the Board and its Committees. The 
objective of the review was to assess the quality of 
the Board’s decision making and debate, its overall 
contribution to, and impact on, the long-term health 
and success of HSBC Holdings, and its preparation 
for future challenges. The Boardroom Review 
assessment was used to facilitate the Board’s 
evaluation of its performance and that of its 
Committees and individual Directors’ performance. 
There are no conflicts of interest between HSBC and 
Boardroom Review, which does not offer other 
services such as executive search, corporate finance 
or strategic advice. 

The Boardroom Review report was prepared 
following structured interviews with each of the 
Directors and the Group Company Secretary and has 
been discussed by the Board. The factors assessed in 
the report that are associated with board 
effectiveness include Board roles and 
responsibilities, individual and collective 
contribution, Board processes, Committee processes 
and roles, and the effectiveness of the Group 
Chairman. The report has been used by the Group 
Chairman in his evaluation of the performance of 
each Director and by the non-executive Directors, 
led by the senior independent non-executive Director 
in their evaluation of the performance of the Group 
Chairman. The review concluded that the Board and 
its Committees were functioning effectively. It is the 
intention of the Board of HSBC Holdings to 
continue to review its performance and that of its 

 
 
 
 
 
Directors annually with external facilitation of the 
process at least every third year. The Group 
Chairman has confirmed that all of the non-
executive Directors continue to perform effectively 
and to demonstrate commitment to their roles. 

served in office for a continuous period of nine years 
or more at the date of the Annual General Meeting is 
required to retire and may offer him or herself for re-
election by shareholders. 

M K T Cheung was appointed a non-executive 

The Board has approved actions arising from 

Director on 1 February 2009. 

the performance evaluation for implementation. 
A quarterly status report will be used to monitor 
progress. During 2009 the Board received quarterly 
updates on the actions arising from the 2008 Board 
performance evaluation, all of which have been 
implemented.  

The Nomination Committee leads the process of 

identifying the skills and experience required by 
Directors to address and challenge adequately key 
risks and decisions that confront, or may confront, 
the Board. The Nomination Committee regularly 
reviews the structure, size and composition 
(including the skills, knowledge and experience) 
required of the Board and makes recommendations 
to the Board with regard to any changes. The 
Nomination Committee maintains a forward-looking 
schedule of potential candidates as Directors that 
takes into account the needs and developments of the 
Group’s businesses and the anticipated retirement 
dates of existing Directors. The Board is kept 
informed of shareholder views by regular updates 
about investor meetings with the executive 
Directors, senior independent non-executive Director 
and Chairman of the Remuneration Committee.  

Appointment, retirement and re-election of 
Directors 

The Board may at any time appoint any person who 
is willing to act as a Director, either to fill a vacancy 
or as an addition to the existing Board, but the total 
number of Directors shall not exceed twenty-five. 
Any Director so appointed by the Board shall retire 
at the Annual General Meeting following his or her 
appointment and shall be eligible for re-election but 
is not taken into account in determining the number 
of Directors who are to retire by rotation at such 
meeting. The Board may appoint any Director to 
hold any employment or executive office and may 
revoke or terminate any such appointment. 
Shareholders may, by ordinary resolution, appoint a 
person as a Director or remove any Director before 
the expiration of his period of office. At each Annual 
General Meeting, one third of the Directors who are 
subject to retirement by rotation are required to retire 
and may offer themselves for re-election by 
shareholders. In addition to those required to retire by 
rotation, any Director who was not elected or re-
elected at either of the preceding two Annual General 
Meetings and any non-executive Director who has 

307 

J L Durán, R A Fairhead, W K L Fung, 
M F Geoghegan, S K Green, Sir Mark Moody-
Stuart, G Morgan, N R N Murthy, S M Robertson, 
J L Thornton and Sir Brian Williamson will retire at 
the forthcoming Annual General Meeting. With the 
exception of J L Durán, W K L Fung and Sir Mark 
Moody-Stuart, who are to retire, they offer 
themselves for re-election. At the conclusion of the 
2010 Annual General Meeting, the Board will then 
comprise 18 Directors, 12 of whom are independent 
non-executive Directors. None of the non-executive 
Directors has a service contract. M F Geoghegan and 
S K Green, who are seeking re-election at the Annual 
General Meeting, are employed on rolling contracts 
which require 12 months’ notice to be given by 
either party.  

Brief biographical particulars of all Directors 

are given on pages 294 to 299. 

Relations with shareholders 

The Board ensures all Directors, including non-
executive Directors, develop an understanding of the 
views of major shareholders. Non-executive 
Directors are invited to attend analyst presentations 
and other meetings with institutional investors and 
their representative bodies. Directors also meet 
representatives of institutional shareholders each 
year to discuss corporate governance matters.  

All executive Directors and other senior 
executives hold regular meetings with institutional 
investors and report to the Board on those meetings. 
HSBC Holdings’ brokers, Goldman Sachs, give bi-
annual presentations to the Board on market views 
and investor relations. The Board receives a regular 
Investor Relations activity report which provides 
feedback from institutional shareholders and brokers, 
analysts’ forecasts, information from research reports 
and share price performance data. 

During 2009, S M Robertson, senior 
independent non-executive Director, Sir Mark 
Moody-Stuart and other non-executive Directors 
met and corresponded with institutional investors 
and their representatives to discuss strategy, 
remuneration policy and governance. S M Robertson 
is also available to shareholders should they have 
concerns which contact through the normal channels 
of Group Chairman, Group Chief Executive, Chief 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Board of Directors > The Board / Corporate governance codes  

Financial Officer, Executive Director, Risk and 
Regulation or other executives has failed to resolve 
or for which such contact would be inappropriate. 
Invitations to meet S M Robertson prior to his 
appointment as senior independent non-executive 
Director were extended to the Group’s largest 
shareholders. The senior independent non-executive 
Director may be contacted through the Group 
Company Secretary at 8 Canada Square, London 
E14 5HQ.  

Conflicts of interest, indemnification of 
Directors, relevant audit information and 
contracts of significance 

The Board has authority to approve Directors’ 
conflicts and potential conflicts of interest and has 
adopted a policy and procedures for the 
determination of terms of authorisation for such 
situations. The Board’s powers to authorise conflicts 
are operating effectively and the procedures are 
being followed. A review of situational conflicts 
which have been authorised and the terms of 
authorisation is undertaken by the Board annually. 

The Articles of Association of HSBC Holdings 
provide that Directors are entitled to be indemnified 
out of the assets of the Company against claims from 
third parties in respect of certain liabilities arising in 
connection with the performance of their functions 
pursuant to the provisions of the UK Companies Act 
2006. Such indemnity provisions have been in place 
during the financial year but have not been utilised 
by the Directors.  

Each person who is a Director at the date of 
approval of this report confirms that so far as the 
Director is aware, there is no relevant audit 
information of which the Company’s auditor is 
unaware and the Director has taken all the steps that 
he or she ought to have taken as a Director 
in order to make himself or herself aware of any 
relevant audit information and to establish that the 
Company’s auditor is aware of that information. This 
confirmation is given pursuant to section 418 of the 
UK Companies Act 2006 and should be interpreted 
in accordance therewith and subject to the provisions 
thereof. 

None of the Directors had, during the year or at 

the end of the year, a material interest, directly or 
indirectly, in any contract of significance with HSBC 
Holdings or any of its subsidiary undertakings. 

Corporate governance codes  

HSBC is committed to high standards of corporate 
governance. HSBC Holdings has complied 
throughout the year with the applicable code 

308 

provisions of the Combined Code on Corporate 
Governance issued by the Financial Reporting 
Council and the Code on Corporate Governance 
Practices in Appendix 14 to the Rules Governing the 
Listing of Securities on The Stock Exchange of 
Hong Kong Limited. The Combined Code on 
Corporate Governance is available at 
www.frc.org.uk and the Code on Corporate 
Governance Practices is available at 
www.hkex.com.hk. 

The Board of HSBC Holdings has adopted a 
code of conduct for transactions in HSBC Group 
securities by Directors. The code of conduct 
complies with The Model Code in the Listing Rules 
of the FSA and with The Model Code for Securities 
Transactions by Directors of Listed Issuers (‘Hong 
Kong Model Code’) set out in the Rules Governing 
the Listing of Securities on The Stock Exchange of 
Hong Kong Limited, save that The Stock Exchange 
of Hong Kong Limited has granted certain waivers 
from strict compliance with the Hong Kong Model 
Code. The waivers granted by The Stock Exchange 
of Hong Kong Limited primarily take into account 
accepted practices in the UK, particularly in respect 
of employee share plans. Following a specific 
enquiry, each Director has confirmed he or she has 
complied with the code of conduct for transactions in 
HSBC Group securities throughout the year. 

Differences in HSBC Holdings/New York 
Stock Exchange corporate governance 
practices 

Under the NYSE’s corporate governance rules for 
listed companies and the applicable rules of the SEC, 
as a NYSE-listed foreign private issuer, HSBC 
Holdings must disclose any significant ways in 
which its corporate governance practices differ from 
those followed by US companies subject to NYSE 
listing standards. HSBC Holdings believes the 
following to be the significant differences between 
its corporate governance practices and NYSE 
corporate governance rules applicable to US 
companies. 

US companies listed on the NYSE are required 

to adopt and disclose corporate governance 
guidelines. The Listing Rules of the FSA require 
each listed company incorporated in the UK to 
include in its Annual Report and Accounts a 
statement of how it has applied the principles of the 
Combined Code and a statement as to whether or not 
it has complied with the code provisions of the 
Combined Code throughout the accounting period 
covered by the Annual Report and Accounts. A 
company that has not complied with the Code 
provisions, or complied with only some of the Code 

 
 
 
 
 
provisions or (in the case of provisions whose 
requirements are of a continuing nature) complied 
for only part of an accounting period covered by the 
report, must specify the Code provisions with which 
it has not complied, and (where relevant) for what 
part of the reporting period such non-compliance 
continued, and give reasons for any non-compliance. 
As stated above, HSBC Holdings complied 
throughout 2009 with the applicable code provisions 
of the Combined Code. The Combined Code does 
not require HSBC Holdings to disclose the full range 
of corporate governance guidelines with which it 
complies. 

Under NYSE standards, companies are required 

to have a nominating/corporate governance 
committee, composed entirely of independent 
directors. In addition to identifying individuals 
qualified to become Board members, this committee 
must develop and recommend to the Board a set of 
corporate governance principles. HSBC’s 
Nomination Committee complies with the Combined 
Code, which requires a majority of members to be 
independent. All four members of the Committee 
during 2009 were independent non-executive 
Directors. On 26 February 2010, S K Green, Group 
Chairman, became chairman of the Nomination 
Committee in succession to Sir Brian Williamson, 
who continues to serve as a member of the 
Committee. The Committee’s terms of reference do 
not require the Committee to develop and 
recommend corporate governance principles for 
HSBC Holdings. As stated above, HSBC Holdings is 
subject to the corporate governance principles of the 
Combined Code. 

Pursuant to NYSE listing standards, non-
management directors must meet on a regular basis 
without management present and independent 
directors must meet separately at least once per year. 
During 2009, HSBC Holdings’ non-executive 
Directors met four times as a group with the Group 
Chairman, but without other executive Directors 
present, and met once as a group without the Group 
Chairman or other executive Directors present. 
HSBC Holdings’ practice, in this regard, complies 
with the Combined Code. 

In accordance with the requirements of the 

Combined Code, HSBC Holdings discloses in its 
annual report how the Board, its committees and the 
Directors are evaluated (on page 306) and provides 
extensive information regarding Directors’ 
compensation in the Directors’ Remuneration Report 
(on pages 334 to 348). The terms of reference of 
HSBC Holdings’ Audit, Nomination, Remuneration 
and Risk Committees are available at 
www.hsbc.com/boardcommittees. 

309 

NYSE listing standards require US companies 
to adopt a code of business conduct and ethics for 
directors, officers and employees, and promptly 
disclose any waivers of the code for directors or 
executive officers. In December 2009, the Board 
endorsed three Group Values statements underpinned 
by the continued use of HSBC’s Business Principles, 
in replacement of the Group Business Principles and 
Values. In addition to the Group Values statements 
and Business Principles (and previously the Group 
Business Principles and Values), which apply to the 
employees of all HSBC companies, pursuant to the 
requirements of the Sarbanes-Oxley Act the Board of 
HSBC Holdings has adopted a Code of Ethics 
applicable to the Group Chairman and the Group 
Chief Executive, as the principal executive officers, 
and to the Chief Financial Officer, Executive 
Director, Risk and Regulation and Group Chief 
Accounting Officer. HSBC Holdings’ Code of Ethics 
is available on www.hsbc.com/codeofethics or from 
the Group Company Secretary at 8 Canada Square, 
London E14 5HQ. If the Board amends or waives 
the provisions of the Code of Ethics, details of the 
amendment or waiver will appear at the same 
website address. During 2009, HSBC Holdings made 
no amendments to its Code of Ethics and granted no 
waivers from its provisions. The references to the 
standards to be followed by all employees have been 
updated to reflect the Board’s endorsement of Group 
Values statements underpinned by the continued use 
of HSBC’s Business Principles. The Group Values 
statements and Business Principles are available on 
www.hsbc.com/groupvalues. 

Under NYSE listing rules applicable to US 
companies, independent directors must comprise a 
majority of the Board of directors. Currently, two 
thirds of HSBC Holdings’ Directors are independent.  

Under the Combined Code the HSBC Holdings 
Board determines whether a Director is independent 
in character and judgement and whether there are 
relationships or circumstances which are likely to 
affect, or could appear to affect, the Director’s 
judgement. Under the NYSE rules a director cannot 
qualify as independent unless the board affirmatively 
determines that the director has no material 
relationship with the listed company; in addition the 
NYSE rules prescribe a list of circumstances in 
which a director cannot be independent. The 
Combined Code requires a company’s board to 
assess director independence by affirmatively 
concluding that the director is independent of 
management and free from any business or other 
relationship that could materially interfere with the 
exercise of independent judgement.

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Board of Directors > Board committees  

Lastly, a chief executive officer of a US 
company listed on the NYSE must annually certify 
that he or she is not aware of any violation by the 
company of NYSE corporate governance standards. 
In accordance with NYSE listing rules applicable to 
foreign private issuers, HSBC Holdings’ Group 
Chief Executive is not required to provide the NYSE 
with this annual compliance certification. However, 
in accordance with rules applicable to both US 
companies and foreign private issuers, the Group 
Chief Executive is required promptly to notify the 
NYSE in writing after any executive officer becomes 
aware of any material non-compliance with the 
NYSE corporate governance standards applicable to 
HSBC Holdings. 

HSBC Holdings is required to submit annual 
and interim written affirmations of compliance with 
applicable NYSE corporate governance standards, 
similar to the affirmations required of NYSE-listed 
US companies.  

Board committees 

The Board has appointed a number of committees 
consisting of certain Directors, Group Managing 
Directors and, in the case of the Corporate 
Sustainability Committee, certain co-opted 
non-director members. The following are the 
principal committees: 

Group Management Board 

The Group Management Board meets frequently and 
operates as a general management committee under 
the direct authority of the Board. The objective of 
the Group Management Board is to maintain a 
reporting and control structure whereby all of the 
line operations of HSBC are accountable to 
individual members of the Group Management 
Board who report to the Group Chief Executive who 
in turn reports to the Group Chairman. The Board 
has set objectives and measures for the Group 
Management Board. These align senior executives’ 
objectives and measures with the strategy and 
operating plans throughout HSBC. The members of 
the Group Management Board are M F Geoghegan 
(Chairman), D J Flint, A A Flockhart and 
S T Gulliver, who are executive Directors, and 
A Almeida, E Alonso, K M Harvey, A C Hungate, 
B P McDonagh, B Robertson, P A Thurston and 
P T S Wong, all of whom are Group Managing 
Directors.  

The Group Management Board exercises the 
powers, authorities and discretions of the Board in so 
far as they concern the management and day-to-day 
running of HSBC Holdings in accordance with such 

310 

policies and directions as the Board may from time 
to time determine. Matters reserved for approval by 
the Board are described on page 303. 

The Group Chief Executive reports to each 
meeting of the Board on the activities of the Group 
Management Board.  

Group Audit Committee 

The Group Audit Committee meets regularly with 
HSBC’s senior financial, credit and risk, internal 
audit, legal and compliance management and the 
external auditor to consider HSBC Holdings’ 
financial reporting, the nature and scope of audit 
reviews and the effectiveness of the systems of 
internal control, compliance and risk management. 
The members of the Group Audit Committee 
throughout 2009 were R A Fairhead (Chairman), 
J D Coombe and J W J Hughes-Hallett. J R Lomax 
was appointed a member of the Committee on 
1 March 2009. On 1 March 2010, M K T Cheung 
was appointed a member of the Committee in 
succession to J W J Hughes-Hallett. All members of 
the Committee are independent non-executive 
Directors. 

The Committee has discussed the risk 
management recommendations of the Walker 
Review. Following the Committee’s recommendation 
of appropriate terms of reference, a separate Group 
Risk Committee was established by the Board on 
26 February 2010. The terms of reference of the 
Group Risk Committee are available at 
www.hsbc.com/boardcommittees. The members of 
the Group Risk Committee are R A Fairhead 
(Chairman), J D Coombe, J W J Hughes-Hallett and 
J R Lomax, all of whom are independent non-
executive Directors. The following section on the 
work of the Group Audit Committee describes its 
activities and responsibilities up to the establishment 
of the Group Risk Committee. Going forward the 
Group Audit Committee will focus primarily on 
financial reporting matters and the Group Risk 
Committee on internal control and risk management 
matters. 

The Board has determined that M K T Cheung, 

J D Coombe, R A Fairhead, J W J Hughes-Hallett 
and J R Lomax are independent according to SEC 
criteria. In addition, M K T Cheung, J D Coombe, 
R A Fairhead, and J W J Hughes-Hallett may be 
regarded as audit committee financial experts for the 
purposes of section 407 of the Sarbanes-Oxley Act 
and have recent and relevant financial experience.  

Appointments to the Committee are made for 

periods of up to three years, extendable by no more 

 
 
 
 
 
than two additional three-year periods, so long as 
members continue to be independent. 

Formal and tailored induction programmes are 
held for newly-appointed Committee members and 
appropriate training is provided on an ongoing and 
timely basis. 

There were eight meetings of the Group Audit 
Committee during 2009. The table on page 304 gives 
details of Directors’ attendance at these meetings. 
Following each meeting the Committee reports to 
the Board on its activities. 

At each meeting, the Committee has the 
opportunity to meet with the external auditor, 
without management present, to facilitate the 
discussion of any matter relating to its remit and any 
issue arising from the audit. Similar arrangements 
have been adopted for the Committee to meet with 
the internal auditor. The Committee also has the 
opportunity to meet with the Group Chief Executive 
at each of its meetings. 

The terms of reference of the Committee, 
which are reviewed annually, are available at 
www.hsbc.com/boardcommittees. To ensure 
consistency of scope and approach by subsidiary 
company audit committees, the Group Audit 
Committee has established core terms of reference to 
guide subsidiary audit committees when adopting 
terms of reference. The Committee’s endorsement is 
required for any proposed changes to subsidiary 
audit committee terms of reference and for 
appointments to such committees. Subsidiary audit 
committees are required to provide bi-annual 
certificates to the Committee or to an intermediate 
subsidiary audit committee, relating to the financial 
statements and internal control procedures of the 
relevant subsidiary audit committee. 

The Group Audit Committee is accountable to 
the Board and assists it in meeting its responsibilities 
for maintaining an effective system of internal 
control and compliance and for meeting its external 
financial reporting obligations. The Committee 
undertakes an annual review of the effectiveness 
of HSBC’s system of internal control, which is 
described on page 313. The Committee reviews the 
Company’s financial statements before they are 
considered by the Board and the Interim 
Management Statements before they are approved 
by management. 

Regular reports are received on the risks 
involved in HSBC’s business and how they are 
controlled and monitored by management which 
enable the Committee to review the effectiveness of 
HSBC’s risk management framework. Each year the 

311 

Committee agrees a schedule of presentations to be 
made to it by management during the ensuing year 
on the operation of the risk control framework within 
the Group. The presentations specifically address 
risk indicators and performance measures such as 
indicators of credit, liquidity and interest rate risk. 
During 2009 the Committee received frequent 
presentations on global market risk and liquidity and 
reports on the US Mortgage Services business, credit 
performance in the US and the impact of the 
tightening of liquidity in the money markets. 
Comprehensive reports are received at each regular 
meeting from the Group Chief Risk Officer, the 
Head of Group Compliance, the Group General 
Counsel and the Group General Manager, Group 
Head of Audit. Periodic presentations are made by 
other function heads and line management. 

In February 2009, the Committee considered a 
working capital Board memorandum in connection 
with the Company’s rights issue. The memorandum 
summarised the liquidity, funding and capital 
position of HSBC to support a statement by the 
Directors on the sufficiency of working capital. The 
memorandum defined possible stress events which 
could materially impact HSBC’s liquidity, funding 
and capital position, described the mitigants 
available and the strategic actions that management 
could take in response to such material stresses. 

The reports from the Group General Manager, 
Group Head of Audit include information on frauds 
and weakness in internal controls identified through 
internal audit reports, special investigations or 
reviews of regulatory reports and external auditors’ 
reports. The Committee monitors and reviews the 
effectiveness of the internal audit function and 
receives summaries of periodic peer reviews of 
HSBC’s principal internal audit functions. HSBC 
has adopted the Principles of the International 
Institute of Internal Auditors, which include a 
periodic external quality assurance review of the 
internal audit function. The first such review, 
undertaken by Independent Audit Limited, was 
presented to the Committee in 2008. 

The Committee receives regular updates on 
changes in law, regulations and accounting standards 
and practices and the preparations being made to 
respond to those requirements. During 2009, the 
Committee received regular updates on the review of 
internal financial reporting controls required by 
section 404 of the Sarbanes-Oxley Act and the 
implementation of the Basel II capital adequacy 
requirements. The Committee also received updates 
on a gap analysis against various risk management and 
governance recommendations from reports issued in 
2008 in response to the current financial crisis, 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Board of Directors > Board committees / Internal control  

including the Credit Risk Management Policy Group 
III report and the report of the Institute of International 
Finance committee on Market Best Practices. 

The Committee has approved procedures for the 

receipt, retention and handling of complaints 
regarding accounting, internal accounting controls 
and auditing matters. The Committee receives 
regular reports regarding the nature, investigation 
and resolution of material complaints and concerns 
from the Head of Group Compliance. 

The Committee is directly responsible on behalf 

of the Board for the selection, oversight and 
remuneration of the external auditor. The Committee 
reviews and monitors the external auditor’s 
independence and objectivity and the effectiveness 
of the audit process, taking into consideration 
relevant professional and regulatory requirements.  

The Committee reviews the strategy and 
approves the terms for the engagement of the 
external auditor for the audit of the Annual Report 
and Accounts. Regular reports on the progress of the 
audit facilitate the Committee’s assessment of the 
effectiveness of the audit. 

The Committee receives reports from the 
external auditor on its own policies and procedures 
regarding independence and quality control and 
oversees the appropriate rotation of audit partners 
within the external auditor. The external auditor 
provides the Committee with an annual confirmation 
of its independence in accordance with industry 
standards.  

On the recommendation of the Committee the 

Board has approved a policy for the employment by 
HSBC of former employees of the external auditor 
or its affiliates. The Committee monitors this policy 
through the receipt of an annual report of those 
former employees of the external auditor employed 
by HSBC and the number of former employees of 
the external auditor currently employed in senior 
positions in HSBC. The reports enable the 
Committee to consider whether there has been any 
impairment, or appearance of impairment, of the 
auditor’s judgement or independence in respect of 
the audit. 

The Group Audit Committee has established 
policies for the pre-approval of specific services that 
may be provided by the principal auditor, KPMG 
Audit Plc and its affiliates (‘KPMG’). These policies 
are kept under review and amended as necessary to 
meet the dual objectives of ensuring that HSBC 
benefits in a cost effective manner from the 
cumulative knowledge and experience of its auditor, 
while also ensuring that the auditor maintains the 

312 

necessary degree of independence and objectivity. 
These pre-approval policies apply to all services 
where HSBC Holdings or any of its subsidiaries pays 
for the service, or is a beneficiary or addressee of the 
service and has selected or influenced the choice of 
KPMG. All services entered into with KPMG during 
2009 were pre-approved by the Committee or were 
entered into under pre-approval policies established 
by the Committee. A quarterly update on non-audit 
services provided by KPMG is presented to the 
Committee by management. 

The pre-approved services relate to regulatory 
reviews, agreed-upon procedures reports, other types 
of attestation reports, the provision of advice and 
other non-audit services allowed under SEC 
independence rules. They fall into the categories of 
audit services, audit-related services, tax services 
and other services. 

An analysis of the remuneration paid in respect 
of audit and non-audit services provided by KPMG 
for each of the last three years is disclosed in Note 9 
on the Financial Statements. 

The Committee has recommended to the Board 
that KPMG Audit Plc be reappointed auditor at the 
forthcoming Annual General Meeting.  

Remuneration Committee 

The role of the Remuneration Committee and its 
membership are set out in the Directors’ 
Remuneration Report on page 334. 

Nomination Committee 

The Nomination Committee is responsible for 
leading the process for Board appointments and for 
identifying and nominating, for approval by the 
Board, candidates for appointment to the Board. 
Before recommending an appointment to the Board, 
the Committee evaluates the balance of skills, 
knowledge and experience on the Board and, in the 
light of this, identifies the role and capabilities 
required for a particular appointment. Candidates are 
considered on merit against these criteria. Care is 
taken to ensure that appointees have enough time to 
devote to HSBC. Prospective Directors are asked to 
identify any significant other commitments and 
confirm they have sufficient time to discharge what 
is expected of them. In accordance with the Articles 
of Association all Directors are subject to election 
by shareholders at the Annual General Meeting 
following their appointment by the Board and to 
re-election at least every three years. The members 
of the Nomination Committee throughout 2009 were 
Sir Brian Williamson (Chairman), R A Fairhead, 
S M Robertson and J W J Hughes-Hallett, all 

 
 
 
 
 
independent non-executive Directors. The Board 
appointed S K Green, Group Chairman to succeed 
Sir Brian Williamson as chairman of the Nomination 
Committee on 26 February 2010. Sir Brian remains a 
member of the Committee. 

There were three meetings of the Nomination 
Committee during 2009. The table on page 304 gives 
details of Directors’ attendance at these meetings. 

Following each meeting the Committee reports 

to the Board on its activities. 

The terms of reference of the Committee are 

available at www.hsbc.com/boardcommittees. 

The appointment of M K T Cheung as a non-

executive Director was made on the advice and 
recommendation of the Nomination Committee. An 
external consultancy was used in connection with the 
appointment. 

During 2009 the Committee considered the 

recommendations of the Walker Review that 
fall within its remit. The Committee made 
recommendations to the Board regarding time 
commitment and the re-election of Directors. 

The terms and conditions of appointment of 
non-executive Directors are available for inspection 
at 8 Canada Square, London E14 5HQ and will be 
made available for 15 minutes before the Annual 
General Meeting and during the Meeting itself.  

The Committee makes recommendations to the 

Board concerning: plans for succession for both 
executive and non-executive Directors; the 
appointment of any Director to executive or other 
office; suitable candidates for the role of senior 
independent non-executive Director; the re-election 
by shareholders of Directors retiring by rotation; the 
renewal of the terms of office of non-executive 
Directors; membership of Board Committees, in 
consultation with the Group Chairman and the 
chairman of such committees as appropriate; any 
matters relating to the continuation in office of any 
Director at any time; and appointments and re-
appointments to the boards of directors of major 
subsidiary companies as appropriate. 

The Committee regularly reviews the structure, 

size and composition (including the skills, 
knowledge and experience required) of the Board 
and makes recommendations to the Board as 
appropriate. It keeps under review the leadership 
needs of HSBC, with a view to ensuring the 
continued ability of HSBC to compete effectively in 
the marketplace. The Board has satisfied itself that 
appropriate plans are in place for orderly succession 
to the Board and senior management positions as 

313 

well as procedures to ensure an appropriate balance 
of skills and experience within HSBC and on the 
Board. 

Corporate Sustainability Committee 

The role of the Corporate Sustainability Committee 
and its membership are set out on page 328. 

Internal control 

The Directors are responsible for internal control in 
HSBC and for reviewing its effectiveness. 
Procedures have been designed for safeguarding 
assets against unauthorised use or disposition; for 
maintaining proper accounting records; and for the 
reliability and usefulness of financial information 
used within the business or for publication. Such 
procedures are designed to manage rather than 
eliminate the risk of failure to achieve business 
objectives and can only provide reasonable and not 
absolute assurance against material misstatement, 
errors, losses or fraud. The procedures also enable 
HSBC Holdings to discharge its obligations under 
the Handbook of Rules and Guidance issued by the 
FSA, HSBC’s lead regulator. 

The key procedures that the Directors have 
established are designed to provide effective internal 
control within HSBC and accord with the Internal 
Control: Revised Guidance for Directors on the 
Combined Code issued by the Financial Reporting 
Council. Such procedures for the ongoing 
identification, evaluation and management of the 
significant risks faced by HSBC have been in place 
throughout the year and up to 1 March 2010, the date 
of approval of the Annual Report and Accounts 
2009. In the case of companies acquired during the 
year, the internal controls in place are being 
reviewed against HSBC’s benchmarks and 
integrated into HSBC’s processes. 

HSBC’s key internal control procedures include 

the following: 
•  Authority to operate the various subsidiaries and 
responsibilities for financial performance 
against plans and for capital expenditure are 
delegated to their respective chief executive 
officers within limits set by the Board of 
Directors of HSBC Holdings. Delegation of 
authority from the Board to individuals requires 
those individuals to maintain a clear and 
appropriate apportionment of significant 
responsibilities and to oversee the establishment 
and maintenance of systems of control 
appropriate to the business. The appointment of 
executives to the most senior positions within 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Board of Directors > Internal control  

HSBC requires the approval of the Board of 
Directors of HSBC Holdings. 

•  Functional, operating, financial reporting and 
certain management reporting standards are 
established by Group Management Office 
management committees for application across 
the whole of HSBC. These are supplemented by 
operating standards set by functional and local 
management as required for the type of business 
and geographical location of each subsidiary. 
•  Systems and procedures are in place in HSBC to 
identify, control and report on the major risks 
including credit, market, liquidity and 
operational risk, (including accounting, tax, 
legal, compliance, information, physical security 
and fraud risk). Exposure to these risks is 
monitored by risk management committees, 
asset and liability committees and executive 
committees in subsidiaries and, for HSBC as a 
whole, by the Group Management Board. A 
Risk Management Meeting of the Group 
Management Board, chaired by the Chief 
Financial Officer, Executive Director, Risk and 
Regulation, is held monthly to address asset, 
liability and risk management issues. The 
minutes of this meeting are submitted to the 
Group Audit Committee and to the Board of 
Directors. The Global Operational Risk and 
Control Committee (‘GORCC’), which reports 
to the Risk Management Meeting of the Group 
Management Board, meets at least quarterly to 
monitor HSBC’s operational risk profile and 
review the effective implementation of the 
Group’s operational risk management 
framework. The GORCC receives quarterly 
reports on the Group’s operational risk profile, 
including top risks, control issues, internal and 
external operational loss events and key risk 
indicators. The GORCC communicates the 
lessons learned from operational events both 
within HSBC and in the wider industry. 

•  A Disclosure Committee has been established to 
review public disclosures made by HSBC 
Holdings for any material errors, misstatements 
or omissions. The membership of the Disclosure 
Committee, which is chaired by the Group 
Company Secretary, includes the heads of the 
Finance, Legal, Risk, Compliance, Group 
Communications, Investor Relations and 
Internal Audit functions and representatives 
from the principal regions, customer groups and 
global businesses. The integrity of disclosures is 
underpinned by structures and processes within 
the Finance and Risk function that support 
expert and rigorous analytical review of 

314 

financial reporting. 

•  The group financial reporting process for 

preparing the consolidated Annual Report and 
Accounts 2009 is controlled using documented 
accounting policies and reporting formats, 
supported by a chart of accounts with detailed 
instructions and guidance on reporting 
requirements, issued by Group Finance to all 
reporting entities within the Group in advance of 
each reporting period end. The submission of 
financial information from each reporting entity 
to Group Finance is subject to certification by 
the responsible financial officer, and analytical 
review procedures at reporting entity and Group 
levels. 

•  Processes are in place to identify new risks from 
changes in market conditions and practices or 
customer behaviours which could expose HSBC 
to heightened risk of loss or reputational 
damage. During 2009, attention was focused on 
evolving best practice in liquidity management 
and stress testing; aggregating more efficiently 
counterparty risk data and improving the 
counterparty crisis management framework; 
rolling out successfully piloted anti-fraud 
systems; revised guidance on the 
approval/review of new products and business 
initiatives, with greater oversight by the Risk 
function; the identification of market pricing 
anomalies; changes in consumer protection 
standards within personal financial services 
markets and, more generally, changes in 
regulation and public policy towards the 
financial services industry, including the impact 
of government interventions to address the 
under-capitalisation and funding difficulties 
of certain systemically important financial 
institutions. 

•  Periodic strategic plans are prepared for key 

customer groups, global product groups, support 
functions and certain geographies within the 
framework of the Group Strategic Roadmap. 
Rolling operating plans, informed by detailed 
analysis of risk appetite, are prepared and 
adopted by all major HSBC operating 
companies and set out the key business 
initiatives and the likely financial effects of 
those initiatives. 

•  Governance and oversight arrangements are in 

place to ensure that risk analytical models are fit 
for purpose, used accordingly and 
complemented by a variety of model-specific 
and enterprise-wide stress tests that evaluate the 
impact of severe yet plausible events and other 

 
 
 
 
 
unusual circumstances not fully captured by 
quantitative models. 

•  Centralised functional control is exercised over 
all IT developments and operations. Common 
systems are employed for similar business 
processes wherever practicable. Credit, market 
and operational risks are measured and reported 
on in subsidiaries and aggregated for review of 
risk concentrations on a Group-wide basis. 
•  Functional management in Group Management 
Office is responsible for setting policies, 
procedures and standards in the following areas 
of risk: credit; market; liquidity; operational; 
IT; fraud; business continuity; security; 
information; insurance; accounting; tax; legal 
and regulatory compliance; fiduciary; human 
resources; reputational; sustainability and 
purchasing. Authorities to enter into credit and 
market risk exposures are delegated with limits 
to line management of Group companies. The 
concurrence of Group Management Office is 
required, however, to credit proposals with 
specified higher risk characteristics. 
•  Policies to guide subsidiary companies and 
management at all levels in the conduct of 
business to safeguard the Group’s reputation are 
established by the Board of HSBC Holdings and 
the Group Management Board, subsidiary 
company boards, board committees and senior 
management. Reputational risks can arise from 
environmental, social or governance issues, or 
as a consequence of operational risk events. As 
a banking group, HSBC’s good reputation 
depends upon the way in which it conducts its 
business but it can also be affected by the way in 
which clients, to which it provides financial 
services, conduct their business or use financial 
products and services.  

•  The establishment and maintenance of 

appropriate systems of internal control is 
primarily the responsibility of business 
management. The internal audit function, 
which is centrally controlled, monitors the 
effectiveness of internal control structures 
across the whole of HSBC focusing on the areas 
of greatest risk to HSBC as determined using a 
risk-based grading approach. The head of this 
function reports to the Group Chairman and the 
Group Audit Committee.  

•  Executive management is responsible for 

ensuring that recommendations made by the 
internal audit function are implemented within 
an appropriate and agreed timetable. 
Confirmation to this effect must be provided to 

315 

internal audit. Executive management must also 
confirm annually as part of the internal audit 
process that offices under their control have 
taken or are in the process of taking the 
appropriate actions to deal with all significant 
recommendations made by external auditors in 
management letters or by regulators following 
regulatory inspections. 

The Group Audit Committee has kept under 
review the effectiveness of this system of internal 
control and has reported regularly to the Board of 
Directors. The key processes used by the Committee 
in carrying out its reviews include: regular business 
and operational risk assessments; regular reports 
from the heads of key risk functions including 
Internal Audit and Compliance; the production 
annually of reviews of the internal control 
framework applied at Group Management Office 
and major operating subsidiary level measured 
against HSBC benchmarks, which cover all internal 
controls, both financial and non-financial; semi-
annual confirmations from chief executives of 
principal subsidiary companies as to whether there 
have been any material losses, contingencies or 
uncertainties caused by weaknesses in internal 
controls; internal audit reports; external audit 
reports; prudential reviews; and regulatory reports. 
The Group Audit Committee keeps under review a 
‘Risk Map’ of the status of key risk areas which 
impact the Group and considers whether the 
mitigating actions put in place are appropriate. In 
addition, where unexpected losses have arisen or 
where incidents have occurred which indicate gaps 
in the control framework or in adherence to Group 
policies, the Group Audit Committee has reviewed 
special reports, prepared at the instigation of 
management, which analyse the cause of the issue, 
the lessons learned and the actions proposed by 
management to address the issue. 

The Directors, through the Group Audit 

Committee, have conducted an annual review of the 
effectiveness of HSBC’s system of internal control 
covering all material controls, including financial, 
operational and compliance controls and risk 
management systems and the adequacy of resources, 
qualifications and experience of staff of the issuer’s 
accounting and financial reporting function, and 
their training programmes and budget. The Group 
Audit Committee has received confirmation that 
executive management has taken or is taking the 
necessary action to remedy any failings or 
weaknesses identified through the operation of 
HSBC’s framework of controls.

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Board of Directors > Going concern / Directors’ interests  

Going concern basis 

The financial statements are prepared on a going 
concern basis as the Directors are satisfied that the 
Group and parent company have the resources to 
continue in business for the foreseeable future. In 
making this assessment, the Directors have considered 
a wide range of information relating to present and 
future conditions including future projections of 
profitability, cash flows and capital resources. Further 
information relevant to the assessment is provided 
elsewhere in this Report. In particular, HSBC’s 
principal activities, strategic direction and challenges 
and uncertainties are described in the ‘Operating and 
Financial Review’; a financial summary, including a 
review of the consolidated income statement and 
consolidated balance sheet, is provided in the 
‘Operating and Financial Review’; HSBC’s objectives, 

Directors’ interests 
HSBC Holdings ordinary shares of US$0.50 

policies and processes for managing credit, liquidity 
and market risk, and its approach to capital 
management and allocation, are described in the 
‘Risk’ section; and the impact of the recent market 
turmoil in markets for securitised and structured assets 
is disclosed in the ‘Impact of Market Turmoil’ section.  

Directors’ interests 

Pursuant to the requirements of the UK Listing Rules 
and according to the register of Directors’ interests 
maintained by HSBC Holdings pursuant to section 
352 of the Securities and Futures Ordinance of 
Hong Kong, the Directors of HSBC Holdings at 
31 December 2009 had the following interests, all 
beneficial unless otherwise stated, in the shares and 
loan capital of HSBC and its associated 
corporations: 

At 31 December 2009 

At  
1 January 

2009   

  Beneficial
owner 

Child 
  under 18 
  or spouse 

  Controlled 
 corporation 

V H C Cheng  .............................. 
J D Coombe  ................................ 
R A Fairhead ............................... 
D J Flint  ......................................  
A A Flockhart  ............................. 
W K L Fung  ................................ 
M F Geoghegan  .......................... 
S K Green ....................................  
S T Gulliver  ................................ 
J W J Hughes-Hallett .................. 
W S H Laidlaw  ........................... 
Sir Mark Moody-Stuart  .............. 
G Morgan .................................... 
S M Robertson  ............................ 
Sir Brian Williamson  ..................  

300,790 
13,250 
– 
119,456 
172,583 
328,000 
477,434 
667,421 
2,279,861 
381,049 
21,693 
10,840 
52,873 
98,620 
24,496 

283,273 
19,676 
– 
144,439 
269,008 
294,666 
724,757 
836,959 
2,553,592 
– 
29,532 
7,083 
78,515 
8,343 
36,378 

182,892 
– 
– 
– 
– 
– 
– 
– 
177,465 
– 
– 
1,190 
– 
– 
– 

– 
– 
– 
– 
– 
170,000 
– 
– 
– 
– 
– 
– 
– 
– 
– 

Jointly  
with 
another 
person 

– 
– 
21,300 
– 
– 
– 
– 
64,252 
– 
– 
– 
– 
– 
– 
– 

Trustee   

– 
– 
– 
32,6622 
– 
– 
– 
100,0003 
– 
67,7553 
1,4163 
7,0833 
– 
131,7503 
– 

Total
interests1

466,165 
19,676 
21,300 
177,101 
269,008 
464,666 
724,757 
1,001,211 
2,731,057 
67,755 
30,948 
15,356 
78,515 
140,093 
36,378 

1  Includes HSBC Holdings ordinary shares of US$0.50 taken up under the rights issue (as described on page 466). The Directors entitled 
to acquire new ordinary shares under the rights issue took up their rights in full, other than the rights arising in connection with any 
ordinary shares held by the executive Directors through the HSBC Holdings UK Share Ownership Plan. Details of executive Directors’ 
other interests in HSBC Holdings ordinary shares of US$0.50 arising from the HSBC Holdings savings-related share option plans and 
the HSBC Share Plan are set out in the Directors’ Remuneration Report on pages 334 to 348. At 31 December 2009, the aggregate 
interests under the Securities and Futures Ordinance of Hong Kong of V H C Cheng, D J Flint, A A Flockhart, M F Geoghegan, 
S K Green and S T Gulliver in HSBC Holdings ordinary shares of US$0.50, including interests arising through employee share plans 
were: V H C Cheng – 1,439,533; D J Flint – 961,587; A A Flockhart – 1,151,811; M F Geoghegan – 2,536,837; S K Green – 2,809,790 
and S T Gulliver – 3,540,006. Each Director’s total interests represents less than 0.02 per cent of the shares in issue. 

2  Non-beneficial interest in 21,775 shares. 
3  Non-beneficial. 

M F Geoghegan has an interest as beneficial 

owner in 280,000 ordinary shares of HK$5 each in 
Hang Seng Bank (representing less than 0.02 per 
cent of the shares in issue), which he held throughout 
the year.  

S K Green had an interest as beneficial owner 

in €75,000 of HSBC Holdings plc 5½ per cent 
Subordinated Notes 2009 until they were redeemed 
by HSBC Holdings on 15 July 2009. 

316 

As directors of HSBC France during 2009, 
S K Green and S T Gulliver each held an interest as 
beneficial owner in one share of €5 in that company 
(representing less than 0.01 per cent of the shares 
in issue). The Directors have waived their rights to 
receive dividends on these shares and have 
undertaken to transfer these shares to HSBC on 
ceasing to be directors of HSBC France. Following 
his resignation as a director of HSBC France on 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
16 February 2010, S K Green ceased to have an 
interest as beneficial owner in one share of €5 in 
that company. 

Following a change in Swiss law so that 

directors are no longer required to hold a 
qualification share, S K Green and S T Gulliver each 
ceased to have an interest as beneficial owner in one 
share of CHF1,000 in HSBC Private Banking 
Holdings (Suisse) (representing less than 0.01 per 
cent of the shares in issue) on 4 August 2009.  

V H C Cheng has an interest as beneficial owner 

in RMB1,000,000 of retail bonds issued by HSBC 
Bank (China), which he acquired during the year. 

No Directors held any short position as defined 

in the Securities and Futures Ordinance of Hong 
Kong in the shares and loan capital of HSBC and its 
associated corporations. Save as stated above, none 
of the Directors had an interest in any shares or 
debentures of HSBC or any associated corporation at 
the beginning or at the end of the year, and none of 
the Directors or members of their immediate families 
were awarded or exercised any right to subscribe for 
any shares or debentures in any HSBC corporation 
during the year. Since the end of the year, the 
interests of each of the following Directors have 
increased by the number of HSBC Holdings ordinary 
shares shown against their name: 

Increase in Directors’ interests since 31 December 2009 
HSBC Holdings ordinary shares of US$0.50 

V H C Cheng  ..............................................................
J D Coombe  ................................................................
D J Flint  ......................................................................
A A Flockhart  .............................................................
M F Geoghegan  ..........................................................
S K Green  ...................................................................
S T Gulliver  ................................................................
G Morgan ....................................................................
S M Robertson  ............................................................
Sir Brian Williamson ..................................................

Beneficial
owner 
5,0882
1292
693
3,4772
2,3272
335
– 
5142
542
2382

    Child under 
  18 or spouse 
1,1982
– 
– 
– 
– 
– 
42
– 
– 
– 

    Controlled  
  corporation 

Trustee 

    Beneficiary
of a trust1

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 

– 
– 
2144 
– 
– 
– 
– 
– 
– 
– 

3,143 
– 
5,122 
2,491 
11,871 
11,849 
5,300 
– 
– 
– 

1  Scrip dividend on Performance Share and Restricted Share awards granted in 2007 and 2008 under the HSBC Share Plan. 
2  Scrip dividend.  
3  Comprises the automatic reinvestment of dividend income by an Individual Savings Account manager (36 shares), the acquisition of 

shares in the HSBC Holdings UK Share Ownership Plan through regular monthly contributions (19 shares) and the automatic 
reinvestment of dividend income on shares held in the plan (14 shares).  

4  Scrip dividend. Non-beneficial interest in 142 HSBC Holdings ordinary shares of US$0.50. 
5  Comprises the acquisition of shares in the HSBC Holdings UK Share Ownership Plan through regular monthly contributions  

(19 shares) and the automatic reinvestment of dividend income on shares held in the plan (14 shares).

There have been no other changes in the share 

At 31 December 2009, executive Directors and 

and loan capital interests of the Directors from 
31 December to the date of this Report. Any 
subsequent changes up to the last practicable date 
before the publication of the Notice of Annual 
General Meeting will be set out in the notes to that 
Notice. 

At 31 December 2009, Directors and Senior 

Management (being members of the Group 
Management Board) held, in aggregate, beneficial 
interests in 19,566,685 HSBC Holdings ordinary 
shares (0.11 per cent of the issued ordinary shares). 

Senior Management held, in aggregate, options to 
subscribe for 1,032,688 HSBC Holdings ordinary 
shares under the HSBC Holdings savings-related 
share option plans, HSBC Holdings Group Share 
Option Plan and HSBC Finance: 1996 Long-Term 
Executive Incentive Compensation Plan. These 
options are exercisable between 2010 and 2015 
at prices ranging from £3.3116 to £6.1760 and 
US$9.2895 to US$18.6226 per share. 

317 

 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Employees > Involvement / Disabled / Remuneration policy / Share plans  

Employees 

At 31 December 2009, HSBC employed 302,000 full 
and part-time employees worldwide, compared with 
325,000 at 31 December 2008 and 330,000 at 
31 December 2007. The main centres of employment 
are the UK with approximately 53,000 employees; 
the US 29,000, India 35,000, Hong Kong 28,000, 
Brazil 24,000, Mexico 19,000, mainland China 
14,000 and France 11,000. HSBC negotiates with 
recognised unions. The five highest concentrations 
of union membership are in Argentina, Brazil, 
mainland China, Malta and Mexico. It is HSBC’s 
policy to maintain well-developed communications 
and consultation programmes with unions and there 
have been no material disruptions to its operations 
from labour disputes during the past five years. 

The Group People Strategy was introduced in 
2008. This set a number of priorities: strengthening 
leadership capabilities and developing people skills 
in general, robust performance management 
complementing a reward strategy which is market 
competitive, and improving employee engagement. 
Continuing emphasis was given in 2009 to 
increasing international mobility to broaden the 
internationalism and diversity of employee 
experience. Training was focused on risk awareness, 
change management, customer orientation and 
performance management. Employee engagement 
continued to improve significantly in the year (see 
non-financial KPIs on page 20). 

HSBC remains committed to creating a diverse 

and inclusive work environment reflective of its 
customer base, international workforce, and the 
communities in which it operates. It has a Group-
wide strategy to build an inclusive culture. Focus 
is placed on improving gender, ethnicity and age 
diversity to ensure the long term sustainability of the 
organisation, taking into account global demographic 
changes. Diversity initiatives are implemented at a 
regional, country and global business level and local 
and national laws are respected. Employee network 
groups, flexible working and mentoring programmes 
are promoted and established, where possible, to 
facilitate open discussion of workplace issues for 
employees and to foster an environment that 
celebrates diversity and inclusion. 

Employee involvement 

HSBC values and encourages open communication 
with employees. Employees have the opportunity to 
share views via learning programmes, networking 
events and management blogs, and to enrich their 
experience and perspectives through international 
and cross-business assignments. Employment 

318 

matters and the financial and economic factors 
affecting HSBC’s performance are regularly shared 
with employees via management channels, internal 
seminars, and in-house communication channels 
such as the company intranet, which is accessible to 
the majority of HSBC’s employees worldwide. The 
Group’s annual Global People Survey gives 
employees the opportunity to provide systematic 
feedback on their experience of HSBC, and survey 
results are followed through and acted upon. 

Employment of disabled persons 

HSBC believes in providing equal opportunities to 
all employees. The employment of disabled persons 
is included in this commitment and the recruitment, 
training, career development and promotion of 
disabled persons is based on the aptitudes and 
abilities of the individual. Should employees become 
disabled while employed by the Group, efforts are 
made to continue their employment and, if 
necessary, appropriate training is provided. 

Remuneration policy  

As the quality and commitment of its human capital 
is deemed fundamental to HSBC’s success, the 
Board’s stated strategy is to attract, retain and 
motivate the very best people; this strategy is 
referenced to the overall business strategy and the 
commercial environment. 

In a business that is based on trust and 
relationships, HSBC’s broad policy is to recruit 
those who are committed to making a long-term 
career with the organisation since trust and 
relationships are built over time. 

Remuneration is an important component in an 

individual’s decision about which organisation to 
join and to stay with but, in HSBC’s experience, it is 
not the overriding one. HSBC seeks to attract people 
who wish to work for an organisation with strong 
and sound values, one which is meritocratic and 
competitive, and which offers challenging career 
development. 

In line with the overall principles applied to 
executive Directors by the Remuneration Committee 
described on page 334 in the Directors’ 
Remuneration Report: 

• 

• 

employees’ salaries are reviewed annually in the 
context of business performance, market 
practice and internal relativities. Allowances and 
benefits are largely determined by local market 
practice; 

employees participate in various variable pay 
arrangements. Discretionary variable pay is 

 
 
 
 
 
dependent on the achievement of objectives 
which derive from those determined at Group 
level. Since 2008, these objectives have 
typically been categorised in four segments – 
financial, customer, process and people. 
Financial and non-financial metrics are used to 
measure performance against the objectives, 
which include profitability, expense control, 
customer recommendation, employee 
engagement, adherence to HSBC’s ethical 
standards, lending guidelines and internal 
controls and procedures. Effective risk 
management is emphasised to maintain a strong 
and secure operating platform, and that 
influences employee remuneration. Actual levels 
of variable pay depend on the performance of 
the Group, its constituent businesses and the 
individual, taking into account competitive 
market practice and relevant regulator 
requirements; 

to ensure that the interests of HSBC and its 
employees are aligned with those of its 
shareholders, that HSBC’s approach to risk 
management supports the interests of all 
stakeholders and that remuneration is consistent 
with effective risk management, the Group 
requires a proportion of variable pay awards 
above certain thresholds to be deferred into 
awards of Restricted Shares. In addition, 
employees are encouraged to participate in 
HSBC Holdings savings-related share option 
plans and local share ownership arrangements. 

• 

Employee share plans 

To help align the interests of employees with those 
of shareholders, share options are granted under all-
employee share plans and discretionary awards of 
Performance Shares and Restricted Shares are made 
under the HSBC Share Plan. There have been no 
awards of discretionary share options since 
30 September 2005.  

Set out on pages 320 to 326 are particulars of 
outstanding employee share options, including those 
held by employees working under employment 
contracts that are regarded as ‘continuous contracts’ 
for the purposes of the Hong Kong Employment 
Ordinance. The options were granted at nil 
consideration. No options have been granted to 
substantial shareholders, suppliers of goods or 
services, or in excess of the individual limit for each 
share plan. No options were cancelled by HSBC 
during the year.  

The Remuneration Committee agreed to make 

adjustments to all unexercised share options and 

319 

share awards under HSBC’s various share plans and 
share schemes as a consequence of the 2009 rights 
issue. The adjustments were based on the theoretical 
ex-rights price, which was considered to be the most 
appropriate methodology to reflect the rights issue. 
The adjustments under certain share plans and share 
schemes were approved by the relevant tax 
authorities, where necessary. In the case of the 
HSBC France and HSBC Private Bank France share 
plans, similar adjustments were made by these 
subsidiaries as a consequence of the rights issue.  
The adjustments were to the ratios at which the 
subsidiary company shares are exchangeable for 
HSBC Holdings ordinary shares of US$0.50 
following the exercise of options. 

Employee share plans are subject to the 
following limits on the number of HSBC Holdings 
ordinary shares that may be subscribed for. In any 
10-year period not more than 10 per cent of the 
HSBC Holdings ordinary shares in issue from time 
to time (approximately 1,742 million HSBC 
Holdings ordinary shares at 1 March 2010) may in 
aggregate become issuable pursuant to the grant of 
options or be issued other than pursuant to options 
under all-employee share plans. In any 10-year 
period not more than 5 per cent of the HSBC 
Holdings ordinary shares in issue from time to time 
(approximately 871 million HSBC Holdings 
ordinary shares on 1 March 2010) may in aggregate 
be put under option under the HSBC Share Plan or 
be issuable pursuant to the HSBC Holdings Group 
Share Option Plan, the HSBC Executive Share 
Option Scheme, the HSBC Holdings Restricted 
Share Plan 2000 or the HSBC Share Plan. The 
number of HSBC Holdings ordinary shares that may 
be issued on exercise of all options granted on or 
after 27 May 2005 under the HSBC Share Plan and 
any other plans must not exceed 1,585,250,000 
(1,119,000,000 prior to adjustment for the rights 
issue) HSBC Holdings ordinary shares. Under the 
HSBC Holdings savings-related share option plans, 
the HSBC Share Plan, HSBC Holdings Group Share 
Option Plan and the HSBC Holdings Executive 
Share Option Scheme there were options outstanding 
over 337,038,157 HSBC Holdings ordinary shares at 
31 December 2009 (1.9 per cent of the issued 
ordinary shares). Particulars of options over HSBC 
Holdings shares held by Directors of HSBC 
Holdings are set out on page 347 of the Directors’ 
Remuneration Report.  

The effect on earnings per share of granting 
share options and share awards is shown in diluted 
earnings per share on the face of the consolidated 
income statement, with further details disclosed in 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Employees / Share plans 

the Earnings per share Note 13 on the Financial 
Statements. 

the employing company, options may be exercised 
before completion of the relevant savings contract.  

All-employee share option plans 

The HSBC Holdings Savings-Related Share Option 
Plan and the HSBC Holdings Savings-Related Share 
Option Plan: International are all-employee share 
plans under which eligible HSBC employees (those 
employed within the Group on the first working day 
of the year of grant) may be granted options to 
acquire HSBC Holdings ordinary shares. Employees 
may make contributions of up to £250 (or 
equivalent) each month over a period of one, three or 
five years which may be used on the first, third or 
fifth anniversary of the commencement of the 
relevant savings contract, at the employee’s election, 
to exercise the options. Alternatively, the employee 
may elect to have the savings, plus (where 
applicable) any interest or bonus, repaid in cash. 
Options granted over a one-year period are only 
available under the HSBC Holdings Savings-Related 
Share Option Plan: International and will be 
exercisable within three months following the first 
anniversary of the commencement of the savings 
contract. Options granted over three or five-year 
periods will be exercisable within six months 
following the third or fifth anniversary of the 
commencement of the relevant savings contract. In 
the case of redundancy, retirement on grounds of 
injury or ill health, retirement at or after normal 
retirement age, the transfer of the employing 
business to another party, or a change of control of 

HSBC Holdings Savings-Related Share Option Plan  
HSBC Holdings ordinary shares of US$0.50 

Under the HSBC Holdings Savings-Related 
Share Option Plan and the HSBC Holdings Savings-
Related Share Option Plan: International the option 
exercise price is determined by reference to the 
average market value of the ordinary shares on the 
five business days immediately preceding the 
invitation date, then applying a discount of 
20 per cent (except for the one-year options awarded 
under the US sub-plan where a 15 per cent discount 
is applied). Where applicable, the US dollars, Hong 
Kong dollars and euro exercise prices are converted 
from the sterling exercise price at the applicable 
exchange rate on the working day preceding the 
relevant invitation date. The exercise period of the 
options awarded under all-employee share plans may 
be advanced to an earlier date in certain 
circumstances, for example on retirement, and may 
be extended in certain circumstances, for example on 
the death of a participant, the executors may exercise 
the option up to six months beyond the normal 
exercise period. The closing price per HSBC 
Holdings ordinary share on 28 April 2009, the day 
before options were awarded in 2009 under the 
HSBC Holdings Savings-Related Share Option Plan 
and the HSBC Holdings Savings-Related Share 
Option Plan: International, was £4.57. The all-
employee share option plans will terminate on 
27 May 2015 unless the Directors resolve to 
terminate the plans at an earlier date.  

Exercise price (£)  
At 
 31 Dec 
  20091    

At 
  1 Jan 
  2009   

Date of 
award 

Exercisable 
from     

until

At
1 Jan
2009

 Adjustment
   for rights
issue

  Awarded
during 
year

  Exercised 
during 
year2  

Lapsed 
during 

year   

At
31 Dec
2009

23 Apr 2003   5.3496     4.6618    1 Aug 2008    31 Jan 2009
21 Apr 2004   6.4720     5.6399    1 Aug 2009    31 Jan 2010
24 May 2005  6.6792     5.8205    1 Aug 2008    31 Jan 2009
24 May 2005  6.6792     5.8205    1 Aug 2010    31 Jan 2011
26 Apr 2006   7.6736     6.6870    1 Aug 2009    31 Jan 2010
26 Apr 2006   7.6736     6.6870    1 Aug 2011    31 Jan 2012
25 Apr 2007   7.0872     6.1760    1 Aug 2010    31 Jan 2011
25 Apr 2007   7.0872     6.1760    1 Aug 2012    31 Jan 2013
30 Apr 2008   6.8160     5.9397    1 Aug 2011    31 Jan 2012
30 Apr 2008   6.8160     5.9397    1 Aug 2013    31 Jan 2014
–     3.3116    1 Aug 2012    31 Jan 2013
29 Apr 2009   
–     3.3116    1 Aug 2014    31 Jan 2015
29 Apr 2009   

371,318 
4,647,894 
200,358 
4,550,403 
3,159,428 
2,636,893 
4,705,656 
3,554,943 
6,733,293 
5,947,860 
– 
– 

5,203 
610,947 
4,384 
550,913 
395,653 
319,896 
529,574 
418,019 
756,995 
694,867 

– 
– 
–  32,960,627
–  31,053,247

– 
– 
– 
– 
– 
– 
– 
– 

153,737 
2,713,037 
13,355 
21,802 
533,470 
2,782 
11,212 
3,608 
6,097 
2,221 
3,273 
1,141 

– 
222,784 
1,699,603 
846,201 
– 
191,387 
2,298,128 
2,781,386 
2,217,423 
804,188 
1,162,904 
1,791,103 
1,625,920 
3,598,098 
1,350,019 
2,619,335 
2,034,844 
5,449,347 
1,784,690 
4,855,816 
1,028,614  31,928,740
588,049  30,464,057

1  The exercise price of awards granted prior to 2009 adjusted for rights issue. 
2  The weighted average closing price of the shares immediately before the dates on which options were exercised was £6.78. 

320 

 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
HSBC Holdings Savings-Related Share Option Plan: International 
HSBC Holdings ordinary shares of US$0.50 

Exercise price 
At
 31 Dec
  20091    

At 
  1 Jan 
  2009 

Date of 
award 

Exercisable 
from     

until

At
1 Jan
2009

 Adjustment 
for rights 
issue

  Awarded
during
year

  Exercised
during 
year2  

Lapsed
during

year   

At
31 Dec
2009

(£) 
08 May 2003  5.3496 
21 Apr 2004  6.4720 
10 May 2004  6.4720 
24 May 2005  6.6792 
24 May 2005  6.6792 
26 Apr 2006  7.6736 
26 Apr 2006  7.6736 
25 Apr 2007  7.0872 
25 Apr 2007  7.0872 
25 Apr 2007  7.0872 
30 Apr 2008  6.8160 
30 Apr 2008  6.8160 
30 Apr 2008  6.8160 
– 
29 Apr 2009  
– 
29 Apr 2009  
– 
29 Apr 2009  

(£) 

–  1 Aug 2008    31 Jan 2009
   5.6399  1 Aug 2009    31 Jan 2010
   5.6399  1 Aug 2009    31 Jan 2010
–  1 Aug 2008    31 Jan 2009
   5.8205  1 Aug 2010    31 Jan 2011

   6.6870  1 Aug 2009    31 Jan 2010
   6.6870  1 Aug 2011    31 Jan 2012
–  1 Aug 2008    31 Oct 2008
   6.1760  1 Aug 2010    31 Jan 2011
   6.1760  1 Aug 2012    31 Jan 2013
   5.9397  1 Aug 2009    31 Oct 2009
   5.9397  1 Aug 2011    31 Jan 2012
   5.9397  1 Aug 2013    31 Jan 2014
   3.3116  1 Aug 2010    31 Oct 2010
   3.3116  1 Aug 2012    31 Jan 2013
   3.3116  1 Aug 2014    31 Jan 2015

    (US$) 
  (US$) 
  11.6154 1 Aug 2009    31 Jan 2010
26 Apr 2006 13.3290 
  11.6154 1 Aug 2011    31 Jan 2012
26 Apr 2006 13.3290 
  12.0958 1 Aug 2010    31 Jan 2011
25 Apr 2007 13.8803 
25 Apr 2007 13.8803 
  12.0958 1 Aug 2012    31 Jan 2013
30 Apr 2008 14.48763  12.6250 1 Aug 2009    31 Oct 2009
  11.8824 1 Aug 2009    31 Oct 2009
30 Apr 2008 13.6354 
  11.8824 1 Aug 2011    31 Jan 2012
30 Apr 2008 13.6354 
  11.8824 1 Aug 2013    31 Jan 2014
30 Apr 2008 13.6354 
   5.19313 1 Aug 2010    31 Oct 2010
– 
29 Apr 2009  
   4.8876  1 Aug 2010    31 Oct 2010
– 
29 Apr 2009  
   4.8876  1 Aug 2012    31 Jan 2013
– 
29 Apr 2009  
   4.8876  1 Aug 2014    31 Jan 2015
– 
29 Apr 2009  

(€)     

(€) 
26 Apr 2006 11.0062     9.5912  1 Aug 2009    31 Jan 2010
26 Apr 2006 11.0062     9.5912  1 Aug 2011    31 Jan 2012
25 Apr 2007 10.4217     9.0818  1 Aug 2010    31 Jan 2011
25 Apr 2007 10.4217     9.0818  1 Aug 2012    31 Jan 2013
30 Apr 2008   8.6720     7.5571  1 Aug 2009    31 Oct 2009
30 Apr 2008   8.6720     7.5571  1 Aug 2011    31 Jan 2012
30 Apr 2008   8.6720     7.5571  1 Aug 2013    31 Jan 2014
   3.6361  1 Aug 2010    31 Oct 2010
29 Apr 2009  
   3.6361  1 Aug 2012    31 Jan 2013
29 Apr 2009  
   3.6361  1 Aug 2014    31 Jan 2015
29 Apr 2009  

– 
– 
– 

380,020 
7,456 
2,281,863 
621,324 
2,804,273 
1,525,575 
323,674 
264 
2,816,884 
773,845 
1,839,871 
3,291,771 
1,195,576 
– 
– 
  – 

1,148,429 
305,353 
2,044,643 
590,169 
549,534 
399,466 
1,837,345 
507,206 
– 
– 
– 
– 

124,371 
21,831 
254,482 
74,809 
149,323 
482,470 
196,833 
– 
– 
– 

– 
1,098 
239,792 
– 
254,169 

– 
– 
– 
– 
– 

– 
191,701 
– 
40,882 
– 
– 
– 
340,681 
– 
89,634 
– 
204,574 
– 
387,480 
– 
146,309 
4,625,837 
– 
–  12,639,343
8,014,194 
– 

151,349 
40,157 
268,319 
78,253 
71,547 
50,322 
246,992 
69,969 
– 
– 
– 
– 

16,114 
3,084 
34,383 
10,211 
16,379 
60,300 
23,563 
– 
– 
– 

– 
– 
– 
– 
– 
– 
– 
– 
1,082,798 
604,897 
5,084,031 
2,599,092 

– 
– 
– 
– 
– 
– 
– 
369,886 
1,466,146 
1,058,095 

  (HK$) 

    (HK$) 

26 Apr 2006 103.4401    90.1414 1 Aug 2009    31 Jan 2010
2,311,113 
26 Apr 2006 103.4401    90.1414 1 Aug 2011    31 Jan 2012
574,365 
25 Apr 2007 108.4483    94.5057 1 Aug 2010    31 Jan 2011
2,367,952 
25 Apr 2007 108.4483    94.5057 1 Aug 2012    31 Jan 2013
676,123 
30 Apr 2008 106.2478    92.5881 1 Aug 2009    31 Oct 2009 1,698,625 
30 Apr 2008 106.2478    92.5881 1 Aug 2011    31 Jan 2012
2,756,295 
30 Apr 2008 106.2478    92.5881 1 Aug 2013    31 Jan 2014
959,694 
29 Apr 2009  
– 
  37.8797 1 Aug 2010    31 Oct 2010
29 Apr 2009  
– 
  37.8797 1 Aug 2012    31 Jan 2013
29 Apr 2009  
– 
  37.8797 1 Aug 2014    31 Jan 2015

– 
– 
– 

– 
179,064 
– 
28,637 
– 
122,567 
– 
38,246 
– 
101,377 
– 
121,655 
– 
54,445 
– 
5,783,397 
–  23,940,771
–  21,513,401

91,562 
– 

695,492 
61,252 
9,089 
151,609 
– 
264 

1,589 
– 
371,870 
2,332 
– 
1,781 
2,638 
272 

288,458 
– 

– 
8,554 
379,187 
1,446,976 
– 
560,072 
930,050 
2,119,303 
395,176 
1,170,491 
136,732 
227,824 
– 
– 
1,170,757 
1,985,219 
303,481 
559,998 
– 
1,672,575 
1,143,752 
2,533,167 
368,773 
973,112 
4,463,153 
160,903 
204,074  12,432,631
7,932,036 
81,886 

48,570 
64 
1,217 
87 
– 
34,889 
275 
– 
– 
279 
769 
– 

1,083 
– 
– 
– 
8,786 
– 
– 
– 
– 
– 

40,639 
– 
– 
– 
5,208 
– 
– 
5,528 
3,806 
4,060 

1,013,721 
167,450 
1,220,072 
353,595 
621,081 
414,899 
1,160,590 
319,324 
54,207 
25,496 
160,306 
59,764 

86,382 
14,177 
148,699 
47,547 
156,916 
378,332 
182,523 
8,150 
25,483 
20,492 

237,487 
177,996 
1,091,673 
314,740 
– 
– 
923,472 
257,851 
1,028,591 
579,122 
4,922,956 
2,539,328 

53,020 
10,738 
140,166 
37,473 
– 
164,438 
37,873 
361,736 
1,440,663 
1,037,603 

154,477 
2,295,061 
50,894 
552,108 
165,096 
2,325,423 
57,205 
657,164 
– 
1,794,794 
97,011 
2,780,939 
57,554 
956,585 
240,016 
5,537,853 
406,542  23,530,423
221,612  21,287,729

1  The exercise price of awards granted prior to 2009 adjusted for rights issue. 
2  The weighted average closing price of the shares immediately before the dates on which options were exercised was £6.52. 
3  Exercisable at a 15 per cent discount to the average market value of the ordinary shares on the five business days immediately 

preceding the invitation date.  

321 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
   
   
   
   
   
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Employees > Share plans / Subsidiary company share plans 

Discretionary Share Plans 

Note 10 on the Financial Statements gives detail 
on share-based payments, including awards of 
Restricted Shares made in 2009.  

The HSBC Share Plan was approved at the 2005 

Annual General Meeting and amendments were 
approved at the Annual General Meeting in 2008. 
Awards of Performance Shares are made under this 
Plan to executive Directors and other senior 
executives. The performance conditions for these 
awards are described under ‘Performance Shares’ on 
page 339.  

Awards of Performance Shares are directed to 

those senior executives who can influence corporate 
performance such as members of the Group 
Management Board. Due to market context it was 
decided that no awards of Performance Shares would 
be made in 2009.   

Awards of Restricted Shares may be made to 

other senior executives. In addition, awards are 
typically made to employees as part of the Group’s 
bonus deferral policy. Awards of Restricted Shares 
define the number of shares to which the employee 
will become entitled, generally between one and 
three years from the date of the award, and normally 
subject to the individual remaining in employment. 
To date, all vesting awards of Performance Shares 
and Restricted Shares have been satisfied by the 
transfer of existing shares. To create additional core 
tier 1 capital and retain funds within HSBC, the 
Board has agreed that new shares may be issued to 
satisfy the vesting of awards of Restricted Shares 
and Performance Shares that cannot be satisfied 
from shares held by employee benefit trusts 
commencing in 2011. 

The maximum value of awards that may be 

granted to an employee in any one year under 
the HSBC Share Plan is 700 per cent of the 
employee’s annual salary at the date of grant. For the 
purpose of the limit, any Restricted Share awards 
made on or shortly after the commencement of 
employment or in substitution for all or any part of 
any bonus to which the employee would otherwise 
have been entitled, are excluded. 

Since September 2005, no share options have 

been granted under the HSBC Share Plan. There 
may be particular circumstances in the future where 
option grants could be appropriate.   

Prior to 2005, discretionary awards of share 
options, with vesting subject to the attainment of a 

322 

predetermined TSR performance condition, were 
made to employees at all levels of HSBC.  

The vesting of these options was subject to the 

attainment of pre-determined relative TSR 
performance criteria, except in HSBC France (which 
was acquired in 2000) where performance criteria 
were phased in. There are no outstanding 
performance conditions that remain to be satisfied 
for the exercise of discretionary share options. Under 
the HSBC Holdings Group Share Option Plan, the 
maximum grant of options which could be made to 
an employee in any one year (together with the 
Performance Share awards under the HSBC 
Holdings Restricted Share Plan 2000) was 150 per 
cent (or in exceptional circumstances 225 per cent) 
of the employee’s annual salary at the date of grant 
plus any bonus paid in the previous year.  

Under the HSBC Holdings Executive Share 

Option Scheme the maximum value of options 
which could be granted to an employee in any one 
year was four times the employee’s relevant 
earnings.  

The options are generally exercisable between 

the third and the tenth anniversary of the date of 
grant.  

The exercise price of options granted under the 
HSBC Share Plan, and previously under the HSBC 
Holdings Group Share Option Plan, is the higher of 
the average market value of the ordinary shares on 
the five business days prior to the grant of the option 
or the market value of the ordinary shares on the date 
of grant of the option, or the nominal value of a 
share. The exercise price of options granted under 
the HSBC Holdings Executive Share Option Scheme 
was the market value of the ordinary shares on the 
business day prior to the grant of the option. The 
HSBC Share Plan will terminate on 27 May 2015 
unless the Directors resolve to terminate the Plan at 
an earlier date. 

The exercise period of the options awarded 
under discretionary share incentive plans may be 
advanced to an earlier date in certain circumstances, 
for example on the sale of a business. In the case 
of the HSBC Holdings Executive Share Option 
Scheme, the exercise period of the options awarded 
may be extended in certain circumstances, for 
example, on the death of a participant the executors 
may exercise the option beyond the normal exercise 
period. 

 
 
 
 
HSBC Holdings Executive Share Option Scheme1  
HSBC Holdings ordinary shares of US$0.50  

Exercise price (£) 
At 
  31 Dec 

At 
1 Jan 
2009 

20092    

Exercisable 
from  

until

At
1 Jan
2009

 Adjustment 
for rights 
issue

  Exercised
during 
year3  

Lapsed
during

year   

At
31 Dec
2009

  6.3754 
  7.4210 
  7.8710 
  7.4600 

  5.5557      3 Apr 2002  29 Mar 2009
 10 Aug 2009 
  6.4669     10 Aug 2002 
 31 Aug 2009 
  6.8591     31 Aug 2002 
  3 Apr 2010 
  6.5009      3 Apr 2003 

6,858,013 
71,100 
4,000 
7,030,893 

1,005,752 
10,490 
590 
1,028,887 

6,300 
– 
– 
912,232 

7,857,465 
81,590 
4,590 
440,700 

– 
– 
– 
6,706,848 

Date of award 

29 Mar 1999  
10 Aug 1999  
31 Aug 1999  
3 Apr 2000  

1  The HSBC Holdings Executive Share Option Scheme expired on 26 May 2000. No options have been granted under the Scheme since 

that date. 

2  Adjusted for rights issue. 
3  The weighted average closing price of the shares immediately before the dates on which options were exercised was £7.20. 

HSBC Holdings Group Share Option Plan1 
HSBC Holdings ordinary shares of US$0.50  

Exercise price (£) 
At 
  31 Dec 

At 
1 Jan 
2009 

20092    

Exercisable 
from  

until

At
1 Jan
2009

 Adjustment 
for rights 
issue

  Exercised
during 
year3  

Lapsed
during

year   

At
31 Dec
2009

  9.6420 
  8.7120 
  8.2280 
  8.4050 
  7.4550 
  6.9100 
  8.1300 
  9.1350 
  8.2830 
  8.6500 
  8.3620 

  8.4024      4 Oct 2003 
  7.5919     23 Apr 2004 
  7.1702     30 Aug 2004 
  7.3244     7 May 2005 
  6.4966     30 Aug 2005 
  6.0216     2 May 2006 
  7.0848     29 Aug 2006 
  7.9606      3 Nov 2006 
  7.2181     30 Apr 2007 
  7.5379     27 Aug 2007 
  7.2869     20 Apr 2008 

  4 Oct 2010 
299,016 
 23 Apr 2011  26,148,186
 30 Aug 2011 
147,768 
 7 May 2012  28,369,933
 30 Aug 2012 
337,142 
 2 May 2013  25,860,244
367,644 
 29 Aug 2013 
  3 Nov 2013 
4,019,800 
 30 Apr 2014  50,891,202
299,200 
 27 Aug 2014 
6,660,770 
 20 Apr 2015 

43,745 
3,900,975 
21,766 
4,203,127 
50,554 
3,866,806 
52,884 
593,054 
7,544,767 
44,142 
1,011,194 

– 
574 
– 
39,355 
– 
1,230,221 
– 
– 
277,525 
– 
– 

– 

3,034 

339,727 
797,516  29,251,071
154,481 
15,053 
1,329,471  31,204,234
387,696 
578,851  27,917,978
371,782 
48,746 
4,612,854 
– 
1,888,126  56,270,318
324,947 
6,884,397 

18,395 
787,567 

Date of award 

4 Oct 2000 
23 Apr 2001 
30 Aug 2001 
7 May 2002 
30 Aug 2002 
2 May 2003 
29 Aug 2003 
3 Nov 2003 
30 Apr 2004 
27 Aug 2004 
20 Apr 2005 

1  The HSBC Holdings Group Share Option Plan expired on 26 May 2005. No options have been granted under the Plan since that date.  
2  Adjusted for rights issue. 
3  The weighted average closing price of the shares immediately before the dates on which options were exercised was £7.17. 

HSBC Share Plan 
HSBC Holdings ordinary shares of US$0.50  

Exercise price (£) 
At 
  31 Dec 

At 
1 Jan 
2009 

20091    

Exercisable 
from  

until

At
1 Jan
2009

 Adjustment 
for rights 
issue

  Exercised
during 

Lapsed
during

year   

year   

8.794 
9.170 

  7.6634     21 Jun 2008 
  7.9911     30 Sep 2008 

 21 Jun 2009 
 30 Sep 2015 

224,727 
74,985 

33,155 
11,061 

– 
– 

257,882 
– 

At
31 Dec
2009

– 
86,046 

Date of award 

21 Jun 2005 
30 Sep 2005 

1  Adjusted for rights issue. 

Subsidiary company share plans 

HSBC France and subsidiary company 

When it was acquired in 2000, HSBC France and 
one of its subsidiary companies, HSBC Private Bank 
France, operated employee share option plans under 

which options could be granted over their respective 
shares. No further options will be granted under 
either of these companies’ plans. The following are 
details of outstanding options to acquire shares in 
HSBC France and HSBC Private Bank France. 

323 

 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Employees > Subsidiary company share plans 

HSBC France 
Shares of €5 

Date of  
award  

7 Apr 1999 
12 Apr 2000 

Exercise 
price (€)     

Exercisable 
from     

Options at 
1 January

until  

2009  

Options 
exercised
during year1  

Options  
lapsed  
during year   

Options at 
  31 December
20091

81.71     
142.50     

7 Jun 2000     
7 Apr 2009   
1 Jan 2002      12 Apr 2010   

183,627 
604,250 

– 
– 

183,627 
– 

– 
604,250 

1  Following exercise of the options, the HSBC France shares will be exchanged for HSBC Holdings ordinary shares in the ratio of 

14.917916 HSBC Holdings ordinary shares for each HSBC France share. At 31 December 2009, The HSBC Holdings Employee Benefit 
Trust 2001 (No. 1) held 9,963,718 HSBC Holdings ordinary shares which may be exchanged for HSBC France shares arising from the 
exercise of these options. 

HSBC Private Bank France  
Shares of €2  

Date of  
award  

21 Dec 1999 
10 Mar 2000 
15 May 2001 
1 Oct 2002 

Exercise 
price (€)     

Exercisable 
from     

Options at 
1 January

until  

2009  

Options 
exercised
during year1  

Options  
lapsed  
during year   

Options at 
  31 December
20091

10.84      21 Dec 2000      21 Dec 2009 
12.44      27 Jun 2004      31 Dec 2010 
20.80      15 May 2002      15 May 2011 
1 Oct 2012 
2 Oct 2005     
22.22     

26,250 
20,626 
141,525 
145,575 

17,250 
16,206 
– 
– 

9,000 
– 
– 
– 

– 
4,420 
141,525 
145,575 

1  Following exercise of the options, the HSBC Private Bank France shares will be exchanged for HSBC Holdings ordinary shares in the 

ratio of 2.099984 HSBC Holdings ordinary shares for each HSBC Private Bank France share. At 31 December 2009, The CCF 
Employee Benefit Trust 2001 held 998,783 HSBC Holdings ordinary shares which may be exchanged for HSBC Private Bank France 
shares arising from the exercise of these options.  

HSBC Finance 

Following the acquisition of HSBC Finance in 2003, 
all outstanding options and equity-based awards over 
HSBC Finance common shares were converted into 
rights to receive HSBC Holdings ordinary shares in 
the same ratio as the share exchange offer for the 
acquisition of HSBC Finance (2.675 HSBC 
Holdings ordinary shares for each HSBC Finance 
common share) and the exercise prices per share 
were adjusted accordingly. No further options will 
be granted under the plans.  

All outstanding options and other equity-based 
awards over HSBC Finance common shares granted 

before 14 November 2002, being the date the 
transaction was announced, vested on completion of 
the acquisition. Options granted after 14 November 
2002 are exercisable on their original terms, save 
that they were adjusted to reflect the exchange ratio.  

The following are details of options to acquire 

shares in HSBC Holdings. 

At 31 December 2009, the HSBC (Household) 
Employee Benefit Trust 2003 held 2,642,279 HSBC 
Holdings ordinary shares and 1,455 American 
Depositary Shares, each of which represents five 
HSBC Holdings ordinary shares, which may be used 
to satisfy the exercise of employee share options.

HSBC Finance: 1996 Long-Term Executive Incentive Compensation Plan 
HSBC Holdings ordinary shares of US$0.50 

Exercise price (US$)    

At
1 Jan
2009  

At 
  31 Dec 

20091    

Exercisable 
from  

until

At
1 Jan
2009

 Adjustment 
for rights 
issue

  Exercised
during 
year2   

Lapsed
during

year   

At
31 Dec
2009

16.99 
13.96 
16.96 
13.26 
15.70 
18.40 
21.37 
10.66 

14.81     17 May 2000 
 17 May 2009 
12.17     31 Aug 2000 
 31 Aug 2009 
14.78      8 Nov 2000 
  8 Nov 2009 
11.56      8 Feb 2001 
  8 Feb 2010 
13.68     30 Jun 2001 
 30 Jun 2010 
16.03     13 Nov 2001 
 13 Nov 2010 
18.62     12 Nov 2002 
 12 Nov 2011 
9.29     20 Nov 2003     20 Nov 2012 

334,375 
300,938 
4,250,577 
66,875 
26,846 
5,728,514 
7,571,322 
2,402,135 

49,331 
44,397 
627,096 
9,866 
3,959 
845,109 
1,116,966 
354,367 

– 
– 
– 
– 
– 
– 
– 
20,000 

383,706 
345,335 
4,877,673 
– 
– 
– 
– 
– 

– 
– 
– 
76,741 
30,805 
6,573,623 
8,688,288 
2,736,502 

Date of award 

17 May 1999 
31 Aug 1999 
8 Nov 1999 
8 Feb 2000 
30 Jun 2000 
13 Nov 2000 
12 Nov 2001 
20 Nov 2002 

1  Adjusted for rights issue. 
2  The weighted average closing price of the shares immediately before the dates on which options were exercised was £7.172.  

324 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Bank of Bermuda 

Following the acquisition of Bank of Bermuda in 
2004, all outstanding options over Bank of Bermuda 
shares were converted into rights to receive HSBC 
Holdings ordinary shares based on the consideration 
of US$40 for each Bank of Bermuda share and the 
average closing price of HSBC Holdings ordinary 
shares, derived from the London Stock Exchange 
Daily Official List, for the five business days 
preceding the closing date of the acquisition. No 

Bank of Bermuda: Executive Share Option Plan 1997  
HSBC Holdings ordinary shares of US$0.50  

Exercise price (US$)    

further options will be granted under any of these 
plans. 

All outstanding options over Bank of Bermuda 
shares vested on completion of the acquisition. The 
following are details of options to acquire shares in 
HSBC Holdings. At 31 December 2009, the HSBC 
(Bank of Bermuda) Employee Benefit Trust 2004 
held 2,113,611 HSBC Holdings ordinary shares 
which may be used to satisfy the exercise of 
employee share options.

Date of award 

23 Feb 1999 
3 Aug 1999 
4 Feb 2000 
1 Jun 2000 
31 Jul 2000 
11 Jan 2001 

At 
1 Jan 
2009 

7.40 
7.10 
7.21 
7.04 
10.11 
14.27 

At 
  31 Dec 

20091    

Exercisable 
from  

until

At
1 Jan
2009

 Adjustment 
for rights 
issue

  Exercised
during 
year2  

Lapsed
during

year   

6.45     23 Feb 2000 
6.19      3 Aug 2000 
6.28      4 Feb 2001 
6.13      1 Jun 2001 
8.81      31 Jul 2001 
12.44     11 Jan 2002 

 23 Feb 2009 
  3 Aug 2009 
  4 Feb 2010 
  1 Jun 2010 
  31 Jul 2010 
 11 Jan 2011 

4,904 
7,634 
31,678 
61,649 
27,744 
53,943 

723 
1,125 
4,674 
9,095 
4,093 
7,958 

– 
5,841 
10,613 
– 
– 
– 

5,627 
2,918 
– 
– 
– 
– 

1  Adjusted for rights issue. 
2  The weighted average closing price of the shares immediately before the dates on which options were exercised was £6.58. 

Bank of Bermuda: Share Option Plan 2000  
HSBC Holdings ordinary shares of US$0.50  

Exercise price (US$)    

Date of award 

11 Jan 2001 
6 Feb 2001 
29 Mar 2001 
16 Apr 2001 
6 Jun 2001 
16 Jul 2001 
28 Aug 2001 
26 Sep 2001 
30 Jan 2002 
5 Feb 2002 
10 Jul 2002 
4 Feb 2003 
21 Apr 2003 

At 
1 Jan 
2009 

14.27 
16.41 
15.39 
15.57 
18.35 
16.87 
15.39 
12.79 
15.60 
16.09 
15.84 
10.69 
11.85 

At 
  31 Dec 

20091    

Exercisable 
from  

until

At
1 Jan
2009

 Adjustment 
for rights 
issue

  Exercised
during 
year2  

Lapsed
during

year   

12.44     11 Jan 2002 
14.30      6 Feb 2002 
13.41     29 Mar 2002 
13.57     16 Apr 2002 
15.99      6 Jun 2002 
14.70      16 Jul 2002 
13.41     28 Aug 2002 
11.15     26 Sep 2002 
13.59     30 Jan 2003 
14.02      5 Feb 2003 
13.80      10 Jul 2003 
9.32      4 Feb 2004 
10.33     21 Apr 2004 

 11 Jan 2011 
  6 Feb 2011 
 29 Mar 2011 
 16 Apr 2011 
  6 Jun 2011 
  16 Jul 2011 
 28 Aug 2011 
 26 Sep 2011 
 30 Jan 2012 
  5 Feb 2012 
  10 Jul 2012 
  4 Feb 2013 
 21 Apr 2013 

134,857 
556,353 
270 
539 
8,091 
14,930 
13,486 
350,196 
1,226 
740,461 
12,260 
128,904 
6,833 

19,896 
81,148 
40 
80 
1,194 
2,203 
1,990 
51,667 
181 
108,165 
1,809 
14,877 
1,009 

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
1,699 
– 

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 

1  Adjusted for rights issue. 
2  The weighted average closing price of the shares immediately before the dates on which options were exercised was £7.33. 

At
31 Dec
2009

– 
– 
25,739 
70,744 
31,837 
61,901 

At
31 Dec
2009

154,753 
637,501 
310 
619 
9,285 
17,133 
15,476 
401,863 
1,407 
848,626 
14,069 
142,082 
7,842 

325 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Employees > Compensation / Bank payroll tax // Sustainability  

Bank of Bermuda: Directors’ Share Option Plan 
HSBC Holdings ordinary shares of US$0.50  

Exercise price (US$)    

At
1 Jan
2009  

At 
  31 Dec 

20091   

Exercisable 
from  

until

At
1 Jan
2009

 Adjustment 
for rights 
issue

  Exercised
during 

Lapsed
during

year   

year   

8.02 
11.31 
15.76 
16.01 
12.23 

6.99     22 Sep 2000 
9.86     20 Sep 2001 
13.73     28 Mar 2002 
13.95      3 Apr 2003 
10.66     30 Apr 2004 

 22 Sep 2009 
 20 Sep 2010 
 28 Mar 2011 
  3 Apr 2012 
 30 Apr 2013 

3,082 
4,046 
12,811 
24,520 
4,904 

455 
597 
1,890 
3,615 
723 

– 
– 
– 
– 
– 

3,537 
4,643 
2,321 
5,627 
– 

At
31 Dec
2009

– 
– 
12,380 
22,508 
5,627 

Date of award 

22 Sep 1999 
20 Sep 2000 
28 Mar 2001 
3 Apr 2002 
30 Apr 2003 

1  Adjusted for rights issue.

Employee compensation and benefits 

Note 8 on the Financial Statements gives details 
about employee compensation and benefits including 
pension plans. 

Set out below is information in respect of the 
five individuals (including two Directors of HSBC 
Holdings) whose emoluments were the highest in 
HSBC for the year ended 31 December 2009. 

Emoluments of 5 highest paid employees 

Basic salaries, allowances and benefits in 

kind  ..........................................................  
Pension contributions  ..................................  
Bonuses paid or receivable  ..........................  
Inducements to join paid or receivable ........  

Total  .............................................................  

Total (US$000)  ............................................  

£000 

3,190 
324 
35,017 
– 

38,531 

60,103 

Their emoluments were within the following 

bands: 

£4,300,001 – £4,400,000  .............................    
£5,600,001 – £5,700,000  .............................    
£9,000,001 – £9,100,000  .............................    
£9,300,001 – £9,400,000  .............................    
£10,000,001 – £10,100,000  .........................    

Number of 
employees

1
1
1
1
1

Performance-related variable pay awards for the 

five individuals reported above were fully deferred 
and will vest pro rata over three years from the date 
of the award. 

The aggregate remuneration of Directors and 
Senior Management (being members of the Group 
Management Board) for the year ended 
31 December 2009 was US$70,620,005. 

The aggregate amount set aside or accrued to 
provide pension, retirement or similar benefits for 
Directors and Senior Management for the year ended 
31 December 2009 was US$1,790,072. 

326 

Executive Directors and members of Senior 
Management are generally subject to notice periods 
of up to 12 months and a normal retirement age 
of 65. 

Bank payroll tax 

Both the UK and French governments announced in 
late 2009 their intention to introduce one-off taxes in 
respect of certain bonuses payable by banks and 
banking groups. In both countries the taxes are to be 
levied at 50 per cent on bonuses awarded in a certain 
period and over a threshold amount. The taxes will 
be liabilities of the employer and will be payable on 
awards of both cash and shares. 

In the UK, draft provisions have been issued by 
HM Revenue & Customs. It is the UK government’s 
intention to include the bank payroll tax in the 2010 
Finance Bill. The Bill will not be enacted until later 
in 2010 and will apply retrospectively to certain 
bonuses awarded in the period from 9 December 
2009 to 5 April 2010. In France, the legislation 
has not yet been enacted. In both countries there are 
uncertainties as to the interpretation of the draft 
proposals, and detailed analysis of individual awards 
in the context of the final legislation will be required 
to determine the precise effect of the taxes. 

The estimated tax payable under the proposals, 

as currently drafted, both in respect of cash and 
deferred awards, is US$355 million in the UK and 
US$45 million in France. The taxes will be payable 
and accounted for in 2010 once the legislation is 
enacted. The actual amount paid may be different 
depending on the final details of each tax. 

Corporate sustainability  

HSBC’s values promote ethical and sustainable 
business practices, making sustainability central to 
the Group’s strategy and culture. It is about the 
Group’s long-term approach to managing economic, 
social and environmental issues that are within its 
ability to influence. Primarily, this concerns 
achieving sustainable profit growth so that HSBC 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
can continue to reward shareholders and employees, 
build long-lasting relationships with customers and 
suppliers, pay taxes and duties in those countries 
where it operates, and invest in communities for 
future growth.  

HSBC’s continuing financial success depends, 
in part, on its ability to identify and address certain 
non-financial considerations which are material to 
the business, and to mitigate the risks and maximise 
the opportunities arising from them. These generally 
fall into one or more of the following four broad 
areas: 

•  Business sustainability 

•  Environmental issues 

•  Community investment 

•  Employee engagement 

Business sustainability 

HSBC aims to build long-term customer 
relationships around the world through the provision 
of a consistent and high-quality service and customer 
experience. The Group uses the benefits of its scale, 
financial strength, geographical reach and strong 
brand value to achieve this.  

HSBC aims to take advantage of the 

opportunities and manage the risks presented by 
emerging global trends by leading the development 
of sustainable business models to address them. The 
Group understands that the world is changing, with 
increased longevity, a widening gap in the relative 
growth rates of emerging and mature economies and 
the need to move to a lower-carbon economy in 
order to mitigate some of the effects of climate 
change being significant examples. Over the long 
term, HSBC anticipates playing a leading role in 
shaping the market response to these challenges and 
is among those financial institutions identifying how 
business can respond in ways that bring both 
environmental and social benefits, as well as 
providing viable economic returns. 

Environmental issues 

HSBC focuses its environmental initiatives primarily 
on addressing and responding to issues associated 
with climate change, including energy, water 
management and biodiversity. Climate change has 
the potential to materially affect HSBC’s customers 
and, by extension, the Group’s long-term success, 
introducing new risks to business activity. However, 
it also has the potential to stimulate a new era of low 
carbon growth, innovation and development. In 
2009, HSBC continued to deepen its understanding 

327 

of the likely effects that climate change and the 
responses to it will have upon its business and those 
of its customers. The Group further developed its 
ability to research the commercial implications of 
climate change mitigation initiatives, improved the 
make up and distribution of its investable index 
offering, ‘The Global Climate Change Benchmark 
Index’ and benefited from the continuing counsel of 
Lord Stern as advisor to the Group Chairman on 
economic development and climate change.  

Community investment  

HSBC has a long-standing commitment to the 
communities in which it operates. Many of the 
Group’s key markets are emerging economies. 
HSBC’s operations bring benefits to its host 
countries through tax contributions, and to local 
people and businesses through employment, training, 
purchasing and investment. Beyond the impact of its 
core business, the Group aims to encourage social 
and economic opportunity through its community 
investment activity.  

HSBC focuses this activity on education and the 

environment because it believes they are essential 
building blocks for the development of communities 
and are prerequisites for economic growth. Global 
education programmes such as Future First, JA More 
Than MoneyTM and Eco-Schools focus on helping 
disadvantaged children, promoting financial literacy 
and environmental education and understanding. The 
Group’s flagship environmental programme is the 
HSBC Climate Partnership, a US$100 million 
commitment to working with The Climate Group, 
Earthwatch, Smithsonian Tropical Research Institute 
and WWF on tackling climate change. 

In 2009, HSBC donated a total of 

US$100 million to community investment projects 
(2008: US$102 million, or US$99 million at constant 
exchange rates). 

Employee engagement 

‘Employee engagement’ describes employees’ 
emotional and intellectual commitment to their 
organisation and its success and is critical to the 
long-term ability of the Group to deliver the highest 
quality of financial services. HSBC’s annual Global 
People Survey shows that employees value the 
Group’s commitment to sustainable business 
practices and view the Group as being a leader in 
this regard. HSBC has made sustainability a key 
element of the employee induction and senior 
management training programmes, and has fully 
integrated sustainability risk issues into the Group’s 
risk management processes covering corporate 
clients.  

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Sustainability / Share capital > Issued / Rights and obligations  

Sustainability governance 

Sustainability at HSBC exists as a GMO function, 
with senior executives charged with implementing 
sustainable business practice in all major regions 
through inclusion in the Group Standards Manuals 
and through induction and developmental training.  

The Corporate Sustainability Committee, a 
Committee of the Board, is responsible for advising 
the Board, committees of the Board and executive 
management on corporate sustainability policies, 
including environmental, social and ethical issues. 
At an operational level, implementation of these 
policies is managed primarily by Group Human 
Resources, Group Risk, Group Compliance and 
Group Corporate Sustainability. 

The terms of reference of the Corporate 

Sustainability Committee are available at 
www.hsbc.com/boardcommittees. The members of 
the Committee throughout 2009 were W K L Fung 
(Chairman), Sir Mark Moody-Stuart and N R N 
Murthy, each of whom is a non-executive Director, 
G V I Davis, Lord May and Dame Mary Marsh 
(appointed a member on 31 July 2009), who are non-
director members of the Committee. There were five 
meetings of the Corporate Sustainability Committee 
during 2009. Following each meeting, the 
Committee reports to the Board on its activities. 

HSBC reports on its progress in developing and 
implementing its sustainability strategy annually in 
the HSBC Sustainability Report, which is externally 
verified and prepared using the Global Reporting 
Initiative. PricewaterhouseCoopers has been 
re-appointed for 2009 and will verify the Group’s 
commitment to carbon neutrality and adherence to 
the Equator Principles. The HSBC Sustainability 
Report 2009 will be issued on 28 May 2010 and will 
be available at www.hsbc.com/sustainability. 

Sustainability risk 

HSBC’s approach to managing sustainability risk is 
detailed on page 264. 

Health and safety 

The maintenance of appropriate health and safety 
standards throughout HSBC remains a key 
responsibility of all managers and HSBC is 
committed to proactively managing all health and 
safety risks associated with its business. HSBC’s 
objectives are to identify, remove, reduce or control 
material risks of fires and of accidents or injuries to 
employees and visitors. 

Group standards, instructions and related 
policies and procedures are set by Group Corporate 

328 

Real Estate and implemented by Health, Safety and 
Fire Co-ordinators (‘HSFC’s) based in each country 
in which HSBC operates. The HSFC may call upon 
regional and Group resource by way of support at 
any time. 

Despite the considerable international pressure 

on terrorist networks over the past few years, the 
global threat from terrorism persists. HSBC remains 
committed to maintaining its preparedness and to 
ensuring the highest standards of health and safety 
wherever in the world it operates. 

Group Security provides regular risk 
assessments in areas of increased risk to assist 
management in judging the level of terrorist threat. 
In addition, regional security functions conduct 
regular security reviews to ensure measures to 
protect HSBC staff, buildings, assets and 
information are appropriate for the level of threat. 

Supplier payment policy 

The Company does not currently subscribe to any 
code or standard on payment practice. It is the 
Company’s policy, however, to settle terms of 
payment with those suppliers when agreeing the 
terms of each transaction, to ensure that those 
suppliers are made aware of the terms of payment, 
and to abide by the terms of payment.  

It is HSBC Holdings’ practice to organise 
payment to its suppliers through a central accounts 
payable function operated by its subsidiary, HSBC 
Bank. Included in the balance with HSBC Bank 
is the amount due to trade creditors which, at 
31 December 2009, represented 24 days’ average 
daily purchases of goods and services received from 
such creditors, calculated in accordance with the 
Companies Act 2006, as amended by Statutory 
Instrument 2008 No. 410. 

Share capital 

Issued share capital  

The nominal value of the issued share capital of 
HSBC Holdings paid up at 31 December 2009 was 
US$8,704,117,884 divided into 17,408,206,768 
ordinary shares of US$0.50 each and 1,450,000 non-
cumulative preference shares of US$0.01 each; and 
£301,500 comprising 301,500 non-voting deferred 
shares of £1 each. 

The percentage of the nominal value of the total 

issued share capital of HSBC Holdings paid up at 
31 December 2009 represented by the ordinary 
shares of US$0.50 each, non-cumulative preference 
shares of US$0.01 each and non-voting deferred 

 
 
 
 
 
shares of £1 each was approximately 99.9942, 
0.0002, and 0.0056 per cent respectively. 

Rights and obligations attaching to shares  

The rights and obligations attaching to each class of 
share in the share capital of HSBC Holdings are set 
out in the Articles of Association of HSBC 
Holdings. Set out below is a summary of the rights 
and obligations attaching to each class of shares 
with respect to voting, dividends, capital and, in the 
case of the preference shares, redemption.  

To be registered, a transfer of shares must be in 

relation to a share which is fully paid up and on 
which the Company has no lien and to one class of 
shares denominated in the same currency. The 
transfer must be in favour of a single transferee or 
no more than four joint transferees and it must be 
duly stamped (if required). The transfer must be 
delivered to the registered office of the Company or 
to its Registrars accompanied by the certificate to 
which it relates or such other evidence that proves 
the title of the transferor. 

If a shareholder or any person appearing to be 
interested in the Company’s shares has been sent a 
notice under section 793 of the Companies Act 2006 
(which confers upon public companies the power to 
require information from any person whom the 
Company knows or has reasonable cause to believe 
to be interested in the shares) and has failed in 
relation to any shares (the ‘default shares’) to supply 
the information requested within the period set out 
in the notice, then the member, unless the Board 
otherwise determines, is not entitled to be present at 
or to vote the default shares at any general meeting 
or to exercise any other right conferred by being a 
shareholder. If the default shares represent at least 
0.25 per cent in nominal value of the issued shares 
of that class, unless the Board otherwise determines, 
any dividend shall be withheld by the Company 
without interest, no election may be made for any 
scrip dividend alternative, and no transfer of any 
shares held by the member will be registered except 
in limited circumstances. 

Ordinary shares 

Subject to the Companies Act 2006 and the Articles 
of Association of HSBC Holdings, HSBC Holdings 
may, by ordinary resolution, declare dividends to be 
paid to the holders of ordinary shares, however, no 
dividend shall exceed the amount recommended by 
the Board. The Board may pay interim dividends as 
appears to the Board to be justified by the profits 
of HSBC Holdings available for distribution. 
All dividends shall be apportioned and paid 
proportionately to the percentage of the nominal 

329 

amount paid up on the shares during any portion or 
portions of the period in respect of which the 
dividend is paid, but if any share is issued on terms 
providing that it shall rank for dividend as from a 
particular date, it shall rank for dividend 
accordingly. Subject to the Articles of Association 
of HSBC Holdings, the Board may, with the prior 
authority of an ordinary resolution of HSBC 
Holdings and subject to such terms and conditions 
as the Board may determine, offer to any holders of 
ordinary shares the right to elect to receive ordinary 
shares of the same or a different currency, credited 
as fully paid, instead of cash in any currency in 
respect of the whole (or some part, to be determined 
by the Board) of any dividend specified by the 
ordinary resolution. At the 2007 Annual General 
Meeting shareholders gave authority to the Directors 
to determine to offer a scrip dividend alternative 
until the conclusion of the Annual General Meeting 
in 2012. 

Preference shares 

The non-cumulative preference shares of 
£0.01 each, the non-cumulative preference shares of 
US$0.01 each (the ‘Dollar Preference Shares’) and 
the non-cumulative preference shares of €0.01 each 
carry the same rights and obligations under the 
Articles of Association save in respect of the timing 
of and payment of proceeds from the redemption of 
each class of share, to the extent issued, and certain 
rights and obligations that attach to each class of 
preference share as determined by the Board prior to 
allotment of the relevant preference shares. The 
Dollar Preference Shares are the only class of the 
preference shares which have been issued and 
allotted to date. 

Holders of the preference shares will only be 
entitled to attend and vote at general meetings of 
HSBC Holdings if any dividend payable on the 
relevant preference shares in respect of such period 
as the Board shall determine prior to allotment 
thereof (which, in the case of the Dollar Preference 
Shares in issue at 1 March 2010, is four consecutive 
dividend payment dates) is not paid in full or in such 
other circumstances, and upon and subject to such 
terms, as the Board may determine prior to allotment 
of the relevant preference shares. Whenever holders 
of the relevant preference shares are entitled to vote 
on a resolution at a general meeting, on a show of 
hands every such holder who is present in person or 
by proxy shall have one vote and on a poll every 
such holder who is present in person or by proxy 
shall have one vote per preference share held by him 
or her or such number of votes per share as the Board 
shall determine prior to allotment of such share.

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Share capital > Rights and obligations / 2009 // Dividends, shareholders and meetings > 2009  

Subject to the Articles of Association, holders 

of the relevant preference shares shall have the right 
to a non-cumulative preferential dividend at such 
rate, on such dates and on such other terms and 
conditions as may be determined by the Board prior 
to allotment thereof in priority to the payment of any 
dividend to the holders of ordinary shares and any 
other class of shares of HSBC Holdings in issue 
(other than (i) the other preference shares in issue 
and any other shares expressed to rank pari passu 
therewith as regards income; and (ii) any shares 
which by their terms rank in priority to the relevant 
preference shares as regards income). Dividends on 
the Dollar Preference Shares in issue at 1 March 
2010 are paid quarterly at the sole and absolute 
discretion of the Board of Directors. The Board of 
Directors will not declare a dividend on the Dollar 
Preference Shares if payment of the dividend would 
cause HSBC Holdings not to meet the applicable 
capital adequacy requirements of the FSA or the 
profit of HSBC Holdings available for distribution 
as dividends is not sufficient to enable HSBC 
Holdings to pay in full both dividends on the 
relevant preference shares and dividends on any 
other shares that are scheduled to be paid on the 
same date and that have an equal right to dividends. 
HSBC Holdings may not declare or pay dividends 
on any class of its shares ranking lower in the right 
to dividends than the preference shares nor redeem 
nor purchase in any manner any of its other shares 
ranking equal with or lower than the preference 
shares unless it has paid in full, or set aside an 
amount to provide for payment in full, the dividends 
on the preference shares for the then-current 
dividend period.  

The preference shares carry no rights to 

participate in the profits or assets of HSBC Holdings 
other than as set out in the Articles of Association 
and subject to the Companies Act 2006, do not 
confer any right to participate in any offer or 
invitation by way of rights or otherwise to subscribe 
for additional shares in HSBC Holdings, do not 
confer any right of conversion and do not confer any 
right to participate in any issue or bonus shares or 
shares issued by way of capitalisation of reserves.  

Subject to the relevant insolvency laws and the 
Articles of Association of HSBC Holdings, holders 
of the relevant preference shares have the right in a 
winding up of HSBC Holdings to receive out of the 
assets of HSBC Holdings available for distribution 
to its shareholders, in priority to any payment to the 
holders of the ordinary shares and any other class of 
shares of HSBC Holdings in issue (other than (i) the 
other relevant preference shares and any other shares 
expressed to rank pari passu therewith as regards 

330 

repayment of capital; and (ii) any shares which by 
their terms rank in priority to the relevant preference 
shares as regards repayment of capital), a sum equal 
to any unpaid dividend on the relevant preference 
shares which is payable as a dividend in accordance 
with or pursuant to the Articles of Association and 
the amount paid up or credited as paid up on the 
relevant preference shares together with such 
premium (if any) as may be determined by the 
Board prior to allotment thereof. 

HSBC Holdings may redeem the relevant 
preference shares in accordance with the Articles of 
Association and the terms on which the relevant 
preference shares were issued and allotted. In the 
case of the Dollar Preference Shares in issue at 
1 March 2010, HSBC Holdings may redeem such 
shares in whole at any time on or after 16 December 
2010, subject to prior notification to the FSA. 

Non-voting deferred shares  

The non-voting deferred shares are held by a 
subsidiary undertaking of HSBC Holdings. Holders 
of the non-voting deferred shares are not entitled to 
receive dividends on these shares. In addition, on 
winding up or other return of capital, holders are 
entitled to receive the amount paid up on their 
shares after distribution to ordinary shareholders 
of £10 million in respect of each ordinary share held 
by them. The holders of the non-voting deferred 
shares are not entitled to receive notice of or to 
attend (either personally or by proxy) any general 
meeting of HSBC Holdings or to vote (either 
personally or by proxy) on any resolution to be 
proposed thereat. 

Share capital during 2009 

The following events occurred during the year in 
relation to the ordinary share capital of HSBC 
Holdings: 

Scrip dividends 

1.  38,963,783 ordinary shares were issued at par in 
January 2009 to shareholders who elected to 
receive new shares in lieu of the third interim 
dividend for 2008. The market value per share 
used to calculate shareholders’ entitlements to 
new shares was US$9.7631, being the US dollar 
equivalent of £6.4785. 

2.  109,826,747 ordinary shares were issued at par 
in May 2009 to shareholders who elected to 
receive new shares in lieu of the fourth interim 
dividend for 2008. The market value per share 
used to calculate shareholders’ entitlements to 

 
 
 
 
 
new shares was US$5.6847, being the US dollar 
equivalent of £3.907. 

the HSBC Holdings Group Share Option Plan. 
Options over 5,466,759 ordinary shares lapsed. 

3.  21,713,706 ordinary shares were issued at par in 
July 2009 to shareholders who elected to receive 
new shares in lieu of the first interim dividend 
for 2009. The market value per share used to 
calculate shareholders’ entitlements to new 
shares was US$8.7461, being the US dollar 
equivalent of £5.4595. 

4.  64,721,433 ordinary shares were issued at par in 
October 2009 to shareholders who elected to 
receive new shares in lieu of the second interim 
dividend for 2009. The market value per share 
used to calculate shareholders’ entitlements to 
new shares was US$10.7597, being the 
US dollar equivalent of £6.566. 

Rights issue 

5.  5,060,239,065 new ordinary shares were issued 
at 254 pence per new ordinary share in April 
2009 in connection with a rights issue 
announced on 2 March 2009. 

All-Employee share plans 

6. 

In connection with the exercise of options under 
the HSBC Holdings savings-related share option 
plans: 4,855,485 ordinary shares were issued 
at prices ranging from £3.3116 to £7.6736 per 
share; 59,241 ordinary shares were issued 
at prices ranging from HK$37.8797 to 
HK$92.5881per share; 86,150 ordinary shares 
were issued at prices ranging from US$4.8876 
to US$13.8803 per share; and 9,869 ordinary 
shares were issued at prices ranging from 
€7.5571 to €9.5912 per share. Options over 
57,629,816 ordinary shares lapsed. 

7.  Options over 152,795,762 ordinary shares were 
granted at nil consideration under the HSBC 
Holdings savings-related share option plans on 
29 April 2009 as a result of more than 90,000 
applications received from HSBC employees 
resident in over 70 countries and territories. 

Discretionary share incentive plans 

8.  918,532 ordinary shares were issued at prices 
ranging from £5.5557 to £6.5009 per share in 
connection with the exercise of options under 
the HSBC Holdings Executive Share Option 
Scheme. Options over 8,384,345 ordinary shares 
lapsed. 

9.  1,547,675 ordinary shares were issued at prices 

ranging from £6.0216 to £8.4050 per share in 
connection with the exercise of options under 

331 

10.  No options were exercised under and no 

ordinary shares were issued in connection with 
the HSBC Share Plan. Options over 257,882 
ordinary shares lapsed. 

Authority to purchase ordinary shares 

11.  At the Annual General Meeting in 2009, 

shareholders renewed the authority for the 
Company to make market purchases of ordinary 
shares. The authority is to make market 
purchases of up to 1,720,481,200 ordinary 
shares. The Directors have not exercised this 
authority. In accordance with the terms of a 
waiver granted by the Hong Kong Stock 
Exchange on 19 December 2005, HSBC 
Holdings will comply with the applicable law 
and regulation in the UK in relation to the 
holding of any shares in treasury and with the 
conditions of the waiver, in connection with 
any shares it may hold in treasury. 

Authority to allot shares 

12.  At the Annual General Meeting in 2009, 

shareholders renewed the general authority for 
the Directors to allot new shares. The general 
authority is to allot up to 3,440,962,400 ordinary 
shares, 10,000,000 non-cumulative preference 
shares of £0.01 each, 8,550,000 non-cumulative 
preference shares of US$0.01 each and 
10,000,000 non-cumulative preference shares 
of €0.01 each. Within this, the Directors 
have authority to allot up to a maximum of 
860,240,600 ordinary shares wholly for cash to 
persons other than existing shareholders. 

Other than as described in paragraphs 1 to 6 and 

8 to 9 above, the Directors did not allot any shares 
during 2009. 

Dividends, shareholders and 
meetings 

Dividends for 2009 

First, second and third interim dividends for 2009, 
each of US$0.08 per ordinary share, were paid on 
8 July 2009, 7 October 2009 and 13 January 2010 
respectively. Note 12 on the Financial Statements 
gives more information on the dividends declared in 
2009. On 1 March 2010, the Directors declared a 
fourth interim dividend for 2009 of US$0.10 per 
ordinary share in lieu of a final dividend, which will 
be payable on 5 May 2010 in cash in US dollars, or 
in sterling or Hong Kong dollars at exchange rates 

 
H S B C   H O L D I N G S   P L C  

Report of the Directors: Governance (continued) 

Dividends, shareholders and meetings > 2010 / Communications / Notifiable interests / Dealings / AGM  

to be determined on 26 April 2010, with a scrip 
dividend alternative. As the fourth interim dividend 
for 2009 was declared after the balance sheet date it 
has not been included as a creditor at 31 December 
2009. The reserves available for distribution at 
31 December 2009 were US$34,460 million. 

A quarterly dividend of US$15.50 per 6.20 per 

cent non-cumulative US dollar preference share, 
Series A (‘Series A dollar preference share’), 
equivalent to a dividend of US$0.3875 per Series A 
American Depositary Share, each of which 
represents one-fortieth of a Series A dollar 
preference share, was paid on 16 March, 15 June, 
15 September and 15 December 2009. 

Dividends for 2010 

The proposed timetable for interim dividends in 
respect of 2010 on the ordinary shares of US$0.50 is 
set out in the Shareholder Information section on 
page 473. 

A quarterly dividend of US$15.50 per Series A 
dollar preference share (equivalent to a dividend of 
US$0.3875 per Series A American Depositary Share, 
each of which represents one-fortieth of a Series A 
dollar preference share) was declared on 10 February 
2010 for payment on 15 March 2010. 

Communication with shareholders  

Communication with shareholders is given high 
priority. Extensive information about HSBC’s 
activities is provided in the Annual Report and 
Accounts, Annual Review and the Interim Report to 
shareholders which are available on www.hsbc.com. 
There is regular dialogue with institutional investors 
and enquiries from individuals on matters relating to 
their shareholdings and the business of HSBC are 
welcomed and are dealt with in an informative and 
timely manner. All shareholders are encouraged to 
attend the Annual General Meeting or the informal 
meeting of shareholders held in Hong Kong to 
discuss the progress of HSBC. 

Notifiable interests in share capital 

At 31 December 2009, the following disclosures of 
major holdings of voting rights had been received 
by the Company (and have not been subsequently 
amended or withdrawn) pursuant to the requirements 
of the Financial Services Authority Disclosure and 
Transparency Rule 5: 

•  Barclays PLC gave notice on 17 April 2007 that 
it had an indirect interest on 16 April 2007 in  

518,233,657 HSBC Holdings ordinary shares, 
representing 4.47 per cent of the ordinary shares 
in issue at that date. 

•  Legal & General Group Plc gave notice on 
18 April 2008 that it had a direct interest on 
16 April 2008 in 593,425,216 HSBC Holdings 
ordinary shares, representing 5.00 per cent of 
the ordinary shares in issue at that date and gave 
notice on 21 April 2008 that on 18 April 2008 
its holding of HSBC ordinary shares fell below 
5.00 per cent of the ordinary shares in issue at 
that date. 

As at 31 December 2009, according to the 
register maintained by HSBC Holdings pursuant to 
section 336 of the Securities and Futures Ordinance 
of Hong Kong, JPMorgan Chase & Co. had given 
notice that on 30 December 2009 it had a long 
position of 1,024,160,585 HSBC Holdings ordinary 
shares, representing 5.88 per cent of the ordinary 
shares in issue, a short position of 63,293,272 HSBC 
Holdings ordinary shares, representing 0.36 per cent 
of the ordinary shares in issue and a lending pool 
of 771,012,503 HSBC Holdings ordinary shares, 
representing 4.43 per cent of the ordinary shares 
in issue. Since 31 December 2009, and following 
interim notifications on 26 and 27 January 2010 and 
5 February 2010, JPMorgan Chase & Co. gave 
notice that on 9 February 2010 it had a long position 
of 1,044,033,679 HSBC Holdings ordinary shares, 
representing 5.99 per cent of the ordinary shares in 
issue, a short position of 57,605,424 HSBC Holdings 
ordinary shares, representing 0.33 per cent of the 
ordinary shares in issue and a lending pool of 
769,997,063 HSBC Holdings ordinary shares, 
representing 4.42 per cent of the ordinary shares in 
issue. 

In compliance with the Rules Governing the 

Listing of Securities on The Stock Exchange of 
Hong Kong Limited at least 25 per cent of the total 
issued share capital of HSBC Holdings has been held 
by the public at all times during 2009 and up to the 
date of this Report. 

Dealings in HSBC Holdings shares 

Except for dealings as intermediaries by HSBC 
Bank, HSBC Financial Products (France) and The 
Hongkong and Shanghai Banking Corporation, 
which are members of a European Economic 
Area exchange, neither HSBC Holdings nor any 
subsidiary has bought, sold or redeemed any 
securities of HSBC Holdings during the year 
ended 31 December 2009.

332 

 
 
 
 
 
Annual General Meeting 

The Annual General Meeting of HSBC Holdings 
will be held at the Barbican Hall, Barbican Centre, 
London EC2 on 28 May 2010 at 11.00am. 

An informal meeting of shareholders will be 

held at 1 Queen’s Road Central, Hong Kong on 
Monday 24 May 2010 at 4.30pm.  

Resolutions to receive the Annual Report 
and Accounts, approve the Directors’ Remuneration 
Report, re-elect Directors and reappoint KPMG 
Audit Plc as Auditor will be submitted to the Annual 
General Meeting. KPMG Audit Plc has expressed its 
willingness to continue in office and the Group 
Audit Committee and the Board has recommended 
that KPMG Audit Plc be reappointed. Resolutions 
will also be submitted to the Annual General 
Meeting to renew the authorities for the allotment of 
shares and the disapplication of pre-emption rights. 
In addition, resolutions will be proposed to seek 
approval for changes to the Articles of Association, 
to amend the HSBC Holdings UK Incentive Plan and 
to continue to be able to call general meetings (other 
than Annual General Meetings) on 14 days’ notice. 

A live webcast of the Annual General Meeting 
will be available on www.hsbc.com. From shortly 
after the conclusion of the Meeting until 30 June 
2010 a recording of the proceedings will be available 
on www.hsbc.com. 

On behalf of the Board 
S K Green, Group Chairman 
HSBC Holdings plc 
Registered number 617987 

1 March 2010 

333 

 
H S B C   H O L D I N G S   P L C  

Directors’ Remuneration Report 

Remuneration committee / Principles / Application to executive Directors / HSBC performance and context  

Remuneration policy (unaudited) 
Remuneration Committee  .............................
Overall principles  ..........................................
Application to executive Directors ................
HSBC performance and market context ........
Key achievements  ......................................
Management of risk  ...................................
Executive Director remuneration  ..................
Salary .........................................................
Annual bonus  .............................................
Performance Shares ...................................
Funding ......................................................
Total shareholder return ............................
Pensions .....................................................
Share ownership guidelines  .......................
Service contracts ........................................
Other directorships ....................................
Non-executive Directors  ...............................
Fees  ...........................................................

Remuneration review (audited) 
Directors’ 2009 remuneration  .......................
Pensions  ........................................................
Share plans  ....................................................

Page

334
335
335
335
336
336
337
337
338
339
342
342
342
342
343
343
343
344

345
346
347

Remuneration Committee 

The Remuneration Committee meets regularly to 
consider human resource issues relating to terms 
and conditions of employment, remuneration and 
retirement benefits. Within the authority delegated 
by the Board, the Committee is responsible for 
approving the remuneration policy of HSBC and in 
doing so takes into account the pay and conditions 
across the Group. This includes the terms of bonus 
plans, share plans, other long-term incentive plans 
and the individual remuneration packages 
of executive Directors and other senior Group 
employees, including all in positions of significant 
influence and those having an impact on HSBC’s 
risk profile. No Directors are involved in deciding 
their own remuneration. 

Following each meeting the Committee reports 
to the Board on its activities. The terms of reference 
of the Committee are available at 
www.hsbc.com/boardcommittees.  

The members of the Remuneration Committee 

throughout 2009 were Sir Mark Moody-Stuart 
(Chairman), J D Coombe, W S H Laidlaw and 
G Morgan. J L Thornton became a member of the 
Committee on 24 April 2009. 

334 

There were seven meetings of the Remuneration 
Committee during 2009. The table on page 304 gives 
details of Directors’ attendance at these meetings. 

The Committee has appointed Deloitte LLP 

to provide independent advice on executive 
remuneration issues and Towers Watson (formerly 
Towers Perrin) to provide remuneration data. As 
global firms, each of these firms also provided other 
consulting services to various parts of HSBC. Other 
consultants are used from time to time to advise on 
specific issues. During the year the Group Chief 
Executive provided regular briefings to the 
Committee and the Committee received advice from 
the Group Managing Director, Human Resources, 
A Almeida, the Head of Group Performance and 
Reward, S J Walker and subsequently T Roberts, 
and the Group Chief Risk Officer, B Robertson. 

Overall principles 

A global reward strategy for the Group was approved 
by the Remuneration Committee in 2007. This 
strategy provided a framework for the Remuneration 
Committee in carrying out its responsibilities during 
the year and includes the following key elements: 

• 

• 

• 

• 

an assessment of reward with reference to clear 
and relevant objectives set within a balanced 
scorecard framework. This framework facilitates 
a rounded approach to objective setting. Under 
this framework, objectives are set under four 
categories – financial, process (including risk 
mitigation), customer and people. Significant 
importance is given to the achievement of 
efficiency and risk objectives as well as 
financial objectives. Objectives relating to 
customer development and the productivity of 
the Group’s human capital are also key to 
financial performance and the development and 
sustainability of the Group over the short and 
medium term;  

a focus on total compensation (salary, bonus and 
the value of long-term incentives) with variable 
pay (namely bonus and the value of long-term 
incentives) differentiated by performance; 

the use of considered discretion to assess the 
extent to which performance has been achieved 
rather than applying a formulaic approach 
which, by its nature, may encourage 
inappropriate risk taking and cannot cover all 
scenarios; 

a significant proportion of variable pay being 
deferred into, predominantly, awards of HSBC 
Holdings Restricted Shares to tie recipients to 

 
 
 
 
 
 
the future performance of the Group and to 
retain key talent. All Restricted Share awards 
made from 2010 are subject to claw back; and 

• 

a total remuneration package (salary, bonus, 
long-term incentive awards and other benefits) 
which is competitive in relation to comparable 
organisations in each of the markets in which 
HSBC operates. 

The Committee also takes into account 

environmental, social and governance aspects when 
determining executive Directors’ remuneration and 
oversees senior management incentive structures to 
ensure that such structures take account of possible 
inadvertent consequences from these aspects. 

Application to executive Directors 

In order to ensure that executive Directors’ 
compensation packages are competitive, having 
regard to the market in which HSBC competes for 
executive talent, the Remuneration Committee 
considers market data from a defined remuneration 
comparator group. This group initially comprised 
nine global financial services companies, namely 
Banco Santander, Bank of America, Barclays, BNP 
Paribas, Citigroup, Deutsche Bank, Royal Bank of 
Scotland, Standard Chartered and UBS. These 
companies were selected on the basis of their 
broadly similar business coverage, size and 
international scope, and are subject to annual review 
for continuing relevance. During 2009, the 
Remuneration Committee determined that the Royal 
Bank of Scotland should be replaced by JPMorgan 
Chase & Co. in the remuneration comparator group. 

The positioning of total compensation (salary, 

bonus and the expected value of long term 
incentives) for the executive Directors depends on 
the performance of the Group and individual 
performance assessed against a combination of 
financial and non-financial objectives within an 
annual balanced scorecard. Remuneration is 
structured to provide an opportunity for top quartile 
total compensation for higher levels of performance.  

The performance-related aspects of the 

remuneration package consist of an annual bonus of 
up to four times salary and Performance Share 
awards with a face value of up to seven times salary. 
Taking into account the expected value of awards, 
the performance-related elements of pay make up a 
considerable proportion of the total remuneration 
package whilst maintaining an appropriate balance 
between fixed and variable elements. Annual bonus 
payments and Performance Share awards are not 
pensionable. 

335 

A significant proportion of total compensation 

will be delivered in HSBC Holdings shares. 
Executive Directors and other senior executives are 
subject to share ownership guidelines. 

The above approach applies to all executive 
Directors with the exception of the Group Chairman, 
S K Green who, at his request, is remunerated 
through salary only, i.e. he no longer receives annual 
bonus payments or awards of Performance Shares; 
and S T Gulliver, whose variable compensation 
arrangements take into account wholesale banking 
market practice. 

The approach will continue to be carefully and 
regularly reviewed during 2010 to take account of 
current market conditions and emerging regulatory 
guidelines (see ‘HSBC performance and market 
context’ below) and, where appropriate, shareholders 
will be consulted on any proposed changes in policy. 
Any changes will also be described in future 
Directors’ Remuneration Reports. 

The application of this policy to each 

component of executive Directors’ remuneration for 
2009 is outlined in more detail within ‘Executive 
Director remuneration’. 

HSBC performance and market 
context 

2009 was a year of unprecedented initiatives by 
governments and central banks designed to provide 
timely support for global financial markets and 
reduce the volatility and turbulence that had 
characterised 2008. These actions were largely 
successful and contributed to improved market 
liquidity, a recovery in market confidence which was 
reflected in a broad reduction in credit spreads, and a 
re-opening of global capital markets which allowed 
banks and corporates alike to raise the equity and 
debt capital essential to their future. In determining 
remuneration levels for 2009, the Committee took 
these events and their context into account. The 
Committee also recognised that the actions taken 
by governments and central banks were primarily 
designed to assist ‘overlent’ banks in developed 
markets and that many of the measures applied were 
not only of no assistance but were detrimental to 
banks such as HSBC with highly liquid, emerging 
market-facing banking operations. In particular 
HSBC’s retail businesses earned less interest income 
on the excess of deposits over lending because of 
low interest rates and this reduced profitability when 
set against the largely fixed cost base of the retail 
infrastructure. 

 
H S B C   H O L D I N G S   P L C  

Directors’ Remuneration Report (continued) 

HSBC performance and context > Key achievements / Risk management // Executive Director remuneration > Salary 

Within this market context, HSBC did not need 

taxpayers’ money and its overall financial and non-
financial performance was strong relative to its 
peers. This was evident in consistently favourable 
assessments of HSBC’s corporate and management 
structure and its liquidity framework in regulatory 
policy initiatives which explored why some banks 
fared better than others during the crisis. HSBC’s 
share price since the announcement of its 2008 
results has more than doubled and HSBC has 
returned to being the most valuable bank, in terms of 
market capitalisation, outside mainland China.  

Key achievements 

The annual financial objectives the Group set itself 
for 2009 were achieved, although in some areas they 
were below the longer-term targets established. In 
the Group’s 2009 performance, particular note was 
made of the following: 

• 

• 

• 

• 

• 

• 

• 

• 

the strengthening of the Group’s tier 1 ratio by 
250 basis points to 10.8 per cent, exceeding the 
target range; 

the maintenance of a highly liquid balance sheet 
with the ratio of advances to deposits ending 
below 80 per cent, notwithstanding the impact 
on profit of the low interest rate environment; 

the reduction in loan impairment charges in 
the US consumer finance business and the 
contribution to that reduction made by 
management’s decisions to curtail origination 
activity progressively from 2007 then finally 
close the Consumer Lending branch network 
in 2009; 

the broad base of strong performances within 
the Global Banking and Markets business, 
consistent with its continuing strategy; 

the successful and accelerated wind-down of 
the legacy exit portfolios of asset-backed and 
structured credit exposures in the Global 
Banking and Markets business; 

recovery in shareholders’ equity in line with 
expectations, as the available-for-sale portfolio 
in the Global Banking and Markets business 
recovered value; 

the resilient performance of HSBC in Hong 
Kong, notwithstanding it is a market 
significantly affected by the low interest rate 
environment; 

effective cost control reflected in the underlying 
cost reduction of 4 per cent excluding the 
goodwill impairment charge in 2008;  

336 

• 

• 

the significant reduction in the Group’s own 
credit spread; and 

decisive management initiatives taken to address 
the causes of the disappointing performances in 
certain personal and commercial portfolios in 
Latin America and the Middle East. 

Key non-financial achievements of the Group in 

2009, which reference the objectives set for senior 
management in their relevant balanced scorecard 
categories, are summarised below: 

• 

• 

• 

process objectives focused on efficiency and 
qualitative measures which, in turn, affect 
financial performance and mitigate risk. The 
Group met the target it set for operational losses 
as a percentage of revenue and embedded the 
HSBC Risk Appetite Framework, establishing 
the nature and quantum of risks which the 
Group is prepared to accept in undertaking its 
activities. The overall management of risk 
mitigation was judged to be strong; 

progress in meeting customer recommendation 
and brand health targets was mixed in a 
challenging environment for retail and 
commercial banking. The Group met its brand 
health target for Personal Financial Services and 
customer penetration targets for wealth 
insurance, but narrowly missed the brand health 
target for Commercial Banking. Customer 
recommendation targets were not met; and  

regarding the Group’s human capital, HSBC 
exceeded its 2009 employee engagement target 
as measured in its Global People Survey, 
improved on the 2008 score, and exceeded the 
global financial sector and global norms scores 
for employee engagement in 2009. The target 
for the ratio of revenue to staff costs was also 
met.  

Management of risk 

Since 2008, the Group’s Risk function has been 
involved in the approval of relevant incentive plans. 
Within the Group’s wholesale businesses, where 
appropriate, specific conditionality has been applied 
to the release of Restricted Shares awarded by way 
of deferred bonuses. From 2009, the concept of 
imputing the cost of capital in the determination of 
bonus funding was being expanded progressively 
across HSBC, starting with the Group’s Global 
Banking and Markets business. 

The Group’s deferral policy for 2009 is 

compliant with the Financial Services Authority and 
the Financial Stability Board guidelines. Vesting of 
Restricted Shares may be subject to forfeiture (claw 

 
 
 
 
 
A A Flockhart was appointed Chairman 
Personal and Commercial Banking and Insurance. 
His remit includes overseeing HSBC’s Global 
Personal Financial Services, Commercial Banking 
and Insurance businesses, HSBC’s Latin American 
and African businesses, and most Group functions 
including Corporate Sustainability. He continues to 
be based in Hong Kong. 

S T Gulliver was appointed Chairman, Europe, 
Middle East and Global Businesses. In this capacity, 
he has assumed overall responsibility for all HSBC’s 
businesses across Europe, the Middle East and 
Global Private Banking and continues to oversee the 
Global Banking and Markets business. S T Gulliver 
has become Chairman of HSBC Bank Middle East 
Limited. He continues to be based in London. 

D J Flint has assumed responsibility for 
Compliance in addition to his existing remit for 
Finance and Risk. His title has changed to Chief 
Financial Officer, Executive Director, Risk and 
Regulation, and his role continues to be based in 
London. 

To reflect the significantly increased 
responsibilities and maintain and reinforce a 
collegiate executive team, the salaries for two 
executive Directors have been adjusted from 2010, 
equalising the salaries of D J Flint, S T Gulliver and 
A A Flockhart. In addition, with effect from 2010 
the employer pension contribution or executive 
allowance for D J Flint, A A Flockhart and 
S T Gulliver has been equalised at 50 per cent of 
annual basic salary. 

The Committee also approved an increase 

to the salary of the Group Chief Executive, 
M F Geoghegan, in light of the international 
competitive position and the increased 
responsibilities listed above. However, 
M F Geoghegan subsequently did not consider it 
appropriate to accept such an increase at present. 
The non-executive Directors have unanimously 
agreed that his remuneration, including salary, will 
be brought up to internationally competitive levels 
within the next twelve months. 

No other salary increases are proposed for 

executive Directors. 

The table below shows salaries for 2008, 2009 

and for 2010. Changes in salaries are applicable 
from 1 February 2010. 

back) at the sole discretion of the Remuneration 
Committee after review by the Committee of all 
relevant circumstances. 

From 2009, the Group Chief Risk Officer 

has provided advice to the Committee on the 
implications of the remuneration policy on risk 
and risk management. As discussed in ‘Overall 
principles’ above, risk mitigation objectives are 
included in the balanced scorecard framework. 
Economic Profit is also included as a performance 
measure for the long-term incentive Performance 
Share awards described below. 

Further information relating to the Group’s 
approach to risk management is set out on page 199. 

Executive Director remuneration 

Salary 

The Committee reviews salary levels for executive 
Directors each year. 

No increases in salaries were made in 2008 or 
2009 other than to reflect promotions to the Board. 

In September 2009, HSBC announced that the 

Group Chief Executive, M F Geoghegan, would 
assume responsibility for the Group’s strategy. In 
addition, to underscore that the Group’s strategy of 
focusing on emerging markets was most effectively 
achieved in Asia, HSBC’s largest emerging market, 
it was announced that the principal office of the 
Group Chief Executive would be moved to Hong 
Kong and, on 1 February 2010, M F Geoghegan 
would also succeed V H C Cheng as Chairman of 
The Hongkong and Shanghai Banking Corporation 
Limited. These changes have now taken place and 
M F Geoghegan is now based in Hong Kong. 

In support of these changes and the relocation of 

the principal office of the Group Chief Executive, 
the Group also made complementary executive 
management appointments which reflect widened 
responsibilities with effect from 1 February 2010. 
The changes affecting the executive Directors are set 
out below. 

V H C Cheng’s focus is on developing HSBC’s 

business in China, and he continues to oversee key 
mainland China initiatives. He remains an executive 
Director of the Board of HSBC Holdings, continues 
as Chairman of HSBC Bank (China) Company 
Limited and was appointed Chairman of HSBC 
Bank (Taiwan) Limited on 21 January 2010. To 
complement his new remit, his principal base will 
move to mainland China from Hong Kong. 

337 

 
H S B C   H O L D I N G S   P L C  

Directors’ Remuneration Report (continued) 

Executive Director remuneration > Salary / Annual bonus / Performance Shares  

2010 
£000 

800 
– 
1,250 
800 

Salary 

2009 
£000 

700 
1,070 
1,250 
800 

2008 
£000 

700 
1,070 
1,250 
800 

D J Flint  ................
M F Geoghegan  ....
S K Green  .............
S T Gulliver1  .........

HK$000 

HK$000 

HK$000 

V H C Cheng1  .......
A A Flockhart1  ......
M F Geoghegan2  ...

9,300 
10,000 
13,495 

9,300 
8,000 
– 

9,300 
8,000 
– 

1  V H C Cheng joined the Board on 1 February 2008 and 

A A Flockhart and S T Gulliver on 1 May 2008. The salaries 
shown above for 2008 represent the full year equivalent 
salary for these individuals. 

2  Currency change reflects the change in location of the 

principal office of the Group Chief Executive. 2010 salary is 
equivalent to 2009 salary. With effect from 26 January 2010, 
in recognition of the relocation to Hong Kong and the 
associated additional costs of living that will be incurred, a 
fixed allowance of HK$3,767,256 (equivalent to £300,000) 
per annum, is payable together with housing and other 
benefits in kind that are normal within this location. The 
fixed allowance is not pensionable and is not considered as 
part of salary in determining the maximum annual bonus 
and Performance Share awards. 

Annual bonus 

In determining annual bonus awards, the Committee 
took into account the extent to which the Group’s 
annual objectives had been met under the balanced 
scorecard approach, the Group’s absolute and 
relative performance compared to its peers and 
competitive market practice. The individual awards 
are fully discretionary rather than formulaic, 
enabling a rounded and balanced view of 
performance.  

In 2009, the Group Chief Executive, 

M F Geoghegan, the then Group Finance Director, 
D J Flint and the then Chief Executive of Global 
Banking and Markets and HSBC Global Asset 
Management, S T Gulliver, requested that they not 
be considered for a bonus in respect of 2008 in view 
of the general financial market conditions. The 
Committee decided not to award these individuals 
a bonus in respect of 2008 notwithstanding the 
performance of HSBC and the wholesale businesses 
in relation to their comparators. 

As noted above the Group Chairman, 
S K Green, at his request, no longer receives an 
annual bonus payment. In line with this, no bonus 
award is being made to him in respect of 2009.  

The awards made in 2010 to the Group Chief 
Executive, M F Geoghegan, and the Chief Financial 
Officer, Executive Director, Risk and Regulation, 
D J Flint, reflect the overall achievements and 
performance of the Group under the balanced 
scorecard framework as described in ‘HSBC 

338 

performance and market context’, set within the 
context of each role. 

The award made to the Chairman, Europe, 
Middle East and Global Businesses, S T Gulliver, 
reflects the delivery of exceptional performance 
within Global Banking and Markets which 
contributed pre-tax profits of US$10.5 billion, an 
increase of 201 per cent. Robust revenues were 
reported in core constituent businesses such as Rates 
and Balance Sheet Management which delivered 
strong growth. A significant reduction in write-
downs on legacy positions in credit trading, 
leveraged and acquisition finance and monoline 
exposures also contributed to the strong revenue 
performance. Revenues grew faster than costs and 
consequently the cost efficiency ratio improved by 
29.1 percentage points to 39.1 per cent on an 
underlying basis. Global Banking and Markets was 
recognised for the continuing success of its emerging 
markets-led and financing focused strategy, with 
numerous industry awards. 

Awards for executive Directors with 

responsibilities for Asia reflect robust performance 
underpinned by a market-leading share in deposits, 
residential mortgages, cards and insurance, within a 
challenging environment. In Hong Kong, HSBC 
reported a decline in pre-tax profit of 8 per cent on 
an underlying basis due to lower revenue from 
compressed deposit spreads, partly offset by a 
reduced level of loan impairment charges and credit 
risk provisions. Overall, customer lending balances 
were flat, as higher lending in Personal Financial 
Services and Global Banking and Markets was 
broadly offset by a decline in Commercial Banking, 
reflecting weakened demand for exports. In the Rest 
of Asia-Pacific region, HSBC reported an 8 per cent 
decline in pre-tax profit on an underlying basis, 
reflecting the difficult economic conditions; this 
masked, however, a strong contribution from HSBC’s 
associates in the region, notably in mainland China.  

Bonus awards to be made in 2010 in respect 
of 2009 performance, and bonus awards made in 
respect of 2008 and 2007, are shown in the table 
below. The awards made to executive Directors and 
seven Group Managing Directors in respect of 2009 
performance will be fully deferred. All executive 
Directors’ awards will be fully deferred into awards 
of Restricted Shares issued under the HSBC Share 
Plan. With the exception of the award for V H C 
Cheng, 33 per cent of the executive Directors’ 
awards will vest on each of the first and second 
anniversaries of the date of the award, with the 
balance vesting on the third anniversary of the date 
of the award. The award for V H C Cheng has a 
vesting date three years from the date of the award. 

 
 
 
 
 
 
 
 
 
2009 performance1 

Cash 

£000 

Restricted
Shares 
£000 

– 
– 
– 
– 

HK$000 
– 
– 

US$000 
– 

2,100 
4,000 
– 
9,000 

HK$000 
15,600 
24,000 

US$000 
– 

2008 performance 

2007 performance 

Cash 

£000 

– 
– 
– 
– 

HK$000 
– 
– 

US$000 
– 

Restricted
Shares 
£000 

– 
– 
– 
– 

HK$000 
18,533 
18,705 

US$000 
– 

Cash 

£000 

800 
2,140 
1,750 
5,592 

HK$000 
23,864 
– 

US$000 
2,598 

Restricted
Shares 
£000 

– 
– 
– 
3,600 

HK$000 
9,832 
– 

US$000 
1,184 

D J Flint2  ............................  
M F Geoghegan2 .................  
S K Green3  .........................  
S T Gulliver2  ......................  

V H C Cheng  .....................  
A A Flockhart4  ...................  

A A Flockhart4  ...................  

1  The awards made in respect of 2009 performance will be fully deferred into awards of Restricted Shares, issued under the HSBC Share 
Plan. With the exception of the award for V H C Cheng, 33 per cent of the executive Directors’ awards will vest on each of the first and 
second anniversaries of the date of the award, with the balance vesting on the third anniversary of the date of the award. The award for 
V H C Cheng has a vesting date three years from the date of the award. 

2  M F Geoghegan, D J Flint and S T Gulliver requested that they not be considered for a bonus in respect of 2008. 
3  At the Chairman’s request, he is not considered for an annual bonus award. 
4  The change in currency for A A Flockhart reflects a change of expatriate terms. The 2008 figure is on a gross equivalent basis. 

Performance Shares 

Under the HSBC Share Plan, executive Directors, as 
with other participants in the Plan, are eligible to 
receive awards of Performance Shares with a face 
value at grant of up to a maximum of seven times 
salary. The Group Chairman, S K Green, at his 
request is no longer considered for awards of 
Performance Shares. The performance conditions 
associated with these awards are detailed in 
‘Description of performance conditions’ below. 

No awards of Performance Shares were made 
in 2009, and no awards have been made to date in 
2010. Awards may be considered later in 2010, 
taking into account performance and the market 
context at the time. 

The average actual vesting of Performance 
Share awards made in 2004, 2005 and 2006 (which 
were tested in 2007, 2008 and 2009) has been 23 per 
cent of their face value. The awards made in 2006 
did not satisfy the earnings per share (‘EPS’) 
condition but did satisfy the total shareholder return 
(‘TSR’) condition and accordingly, 39.5 per cent of 
the TSR element of the award (19.75 per cent of the 
overall award) vested. The awards made in 2007 
have not satisfied the earnings per share measure. 
The extent to which the TSR part of the award will 
vest will be determined following the completion of 
the three year comparison period on 26 March 2010. 

Description of performance conditions 

The performance measures for the long-term 
incentive awards of Performance Shares under the 
HSBC Share Plan remain as follows. 

The vesting of awards is based on 

three independent performance measures and an 
overriding ‘sustained improvement’ judgement by 

339 

the Committee. The three Group measures are 
relative TSR (40 per cent of the award); economic 
profit (40 per cent); and growth in EPS (20 per cent). 

These measures provide a basis on which to 
measure HSBC’s relative and absolute performance 
over the long-term taking into account an external 
measure of value creation, a measure of the extent 
to which the return on capital invested in HSBC is 
in excess of a benchmark return and a direct measure 
of the profits generated for shareholders.  

Awards will not vest unless the Remuneration 

Committee is satisfied that HSBC Holdings’ 
financial performance has shown a sustained 
improvement in the period since the award date. In 
determining whether HSBC Holdings has achieved 
such sustained improvement the Remuneration 
Committee will take account of all relevant factors, 
in particular, comparisons against the TSR 
comparator group in areas such as revenue growth 
and mix, cost efficiency, credit performance, cash 
return on cash invested, dividends and TSR. 

The performance conditions are measured over 

a three year performance period and awards forfeited 
to the extent that they have not been met. 

The performance measures and the targets 
described below apply to awards made in 2008 
and any awards to be made in the future. The 
Remuneration Committee will review annually 
whether the performance targets remain appropriate 
and challenging, or whether they should be 
recalibrated for any future awards, taking into 
account factors such as economic expectations, 
the industry’s outlook and shareholders’ interests. 
The Committee will consult in accordance with 
institutional shareholder guidelines on any further 
changes proposed to the nature of the performance 

 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Directors’ Remuneration Report (continued) 

Executive Director remuneration > Performance Shares  

measures and their percentage weighting referred to 
above. 

TSR award 

TSR is measured against a comparator group 
comprising the largest global banks in the world as 
well as other banks against which HSBC competes 
for business at a regional and/or local level. These 
companies are: 

Banco Bradesco 
Banco Itau 
Banco Santander 
Bank of America 
Bank of China 
Barclays 
BBVA 
BNP Paribas 
Citigroup 
Credit Suisse Group 
DBS Group 
Deutsche Bank 

Fortis 
ICBC  
JP Morgan Chase  
Lloyds Banking Group 
National Australia Bank  
Royal Bank of Canada  
Royal Bank of Scotland  
Société Générale  
Standard Chartered  
UBS  
UniCredito Italiano  
Wells Fargo  

During 2008, HBOS and Wachovia merged with 
other banks in the comparator group and in 2009 the 
remainder of the banking activities of Fortis were 
acquired by BNP Paribas, an existing member of 
the comparator group. For awards made in 2008, 
performance from the point of acquisition will track 
that of the acquirer. This approach retains the free 
float market capitalisation (‘FFMC’) weighting of 
the combined entities. The Committee determined 
that the comparator group remains large enough to 
be statistically valid and as such it was not necessary 
to introduce any replacement banks.  

To reflect the fact that the range of market 
capitalisations within the comparator group is very 
wide, a FFMC weighted method is used to calculate 
TSR performance. Under this approach, HSBC’s 
out-performance of the comparator group will be 
calculated by dividing the total FFMC of all of the 
companies that HSBC has outperformed in terms of 
TSR by the total FFMC of all of the companies in 
the comparator group. 

The extent to which the TSR award will vest 

will be determined as follows: 

  Proportion of TSR Award 

If HSBC’s TSR outperforms 
companies comprising 

75 per cent of the total FFMC 
50 per cent of the total FFMC 
< 50 per cent of the total FFMC   

vesting1 

100% 
20% 
nil 

1  Vesting will occur in a straight line between 20 per cent and 
100 per cent where HSBC’s performance falls between these 
incremental steps. 

340 

Economic profit award 

Economic profit (‘EP’) is calculated as the average 
annual difference between return on invested capital 
and the Group’s benchmark cost of capital and is 
expressed as a percentage. EP is a key measure of 
shareholder value creation as it rewards management 
progressively to the extent that the return on the 
capital invested in HSBC by its shareholders is in 
excess of a threshold return, which itself exceeds the 
Group’s benchmark cost of capital. 

For the awards made in 2008 the benchmark 

cost of capital was 10 per cent. Return on invested 
capital is based on the profit attributable to 
shareholders as defined on page 19. The extent to 
which the EP award will vest will be determined as 
follows: 

Average annual EP over  
three years 

Proportion of EP Award 
vesting1 

8 per cent or above 
< 3 per cent 

100% 
nil 

1  Vesting will occur in a straight line between 0 per cent and 

100 per cent where HSBC’s performance falls between these 
incremental steps. 

Earnings per share award 

Growth in EPS is measured on a point to point basis, 
by comparing EPS in the third financial year of the 
performance period with EPS in the financial year 
preceding that in which the award is made. This 
approach is aimed at simplifying the use of EPS as 
a performance measure and takes into account 
feedback received during consultation with 
institutional shareholders in 2007/2008. 

EPS growth in Year 3 over  
the base EPS 

Proportion of EPS  
award vesting1 

28 per cent or above 
16 per cent 
< 16 per cent 

100% 
20% 
nil 

1  Vesting will occur in a straight line between 20% and 100% 
where HSBC’s performance falls between these incremental 
steps. 

If events occur which cause the Remuneration 

Committee to consider that a performance condition 
has become unfair or impractical in either direction, 
the right is reserved to the Remuneration Committee, 
if it considers it appropriate, to amend, relax or 
waive the condition. 

Awards will vest in full and immediately in 

cases of death. In the event of redundancy, 
retirement on grounds of injury or ill health and 
where a participant ceases to be employed by HSBC 
due to a company ceasing to be part of HSBC, 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
awards will normally vest at the end of the vesting 
period on a time-apportioned basis to the extent that 
the performance conditions have been satisfied. In 
the event of a change of control, awards will 
normally vest immediately and on a time-
apportioned basis to the extent that the performance 
conditions have been satisfied. Awards will normally 
be forfeited if the participant is dismissed for cause 
or resigns from HSBC. In all circumstances the 
Committee retains discretion to ensure fair and 
reasonable treatment. 

Arrangements from 2005 to 2007 

Vesting of the awards of Performance Shares made 
under the HSBC Share Plan from 2005 to 2007 is 
based on two independent measures, relative TSR 
and growth in EPS. The performance conditions are 
measured over a three-year performance period and 
awards forfeited to the extent that they have not been 
met. The vesting of 50 per cent of the awards is 
based on TSR and the remaining 50 per cent on 
growth in EPS. 

TSR award 

The comparator group of 28 banks for the TSR 
award comprises the largest banks in the world, 
on the basis of their market capitalisation, their 
geographic spread and the nature of their activities: 

ABN AMRO1 
Banco Santander  
Bank of America  
Bank of New York  
Barclays  
BBVA  
BNP Paribas  
Citigroup  
Crédit Agricole  
Credit Suisse Group  
Deutsche Bank  
HBOS1 
JP Morgan Chase 
Lloyds Banking Group  Westpac Banking Corporation 

Mitsubishi UFJ Financial Group2 
Mizuho Financial Group 
Morgan Stanley 
National Australia Bank 
Royal Bank of Canada 
Royal Bank of Scotland 
Société Générale 
Standard Chartered 
UBS 
UniCredito Italiano 
US Bancorp 
Wachovia1 
Wells Fargo 

1  ABN AMRO, HBOS and Wachovia have delisted since the 
start of the performance period for the 2006 and 2007 
awards. These comparators have been replaced from the 
point of delisting by Fortis, Commonwealth Bank of 
Australia and Toronto Dominion Bank respectively. In 2009 
the remainder of the banking activities of Fortis were 
acquired by BNP Paribas. The treatment of Fortis in the 
comparator group will be considered in line with the plan 
rules. 

2  Mitsubishi UFJ Financial Group Inc was previously known 

as Mitsubishi Tokyo Financial Group prior to the 
acquisition of UFJ Holdings on 1 October 2005. 

The extent to which the TSR award vests is 
determined on a sliding scale based on HSBC’s 
relative TSR ranking, measured over the three years, 
against the comparator group as shown below: 

341 

If HSBC’s performance 
matches 

Banks ranking 1st to 7th  
Bank ranking 8th  
Bank ranking 9th  
Bank ranking 10th  
Bank ranking 11th  
Bank ranking 12th  
Bank ranking 13th  
Bank ranking 14th  
Banks ranking below 14th  

  Proportion of TSR Award 

vesting1 
100% 
90% 
80% 
70% 
60% 
50% 
40% 
30% 
nil 

1  Vesting will occur in a straight line where HSBC’s 
performance falls between these incremental steps. 

Earnings per share award 

The method for calculating EPS growth is described 
below. This is in line with the approach described in 
the 2005, 2006, 2007 and 2008 Directors’ 
Remuneration Reports, and in the circular containing 
the Notice of Annual General Meeting for 2005. 

The percentage of the conditional award vesting 

will depend upon the absolute growth in EPS 
achieved over the three years (‘the performance 
period’). 30 per cent of the conditional shares will 
vest if the incremental EPS over the performance 
period is 24 per cent or more of EPS in the base year. 
The percentage of shares vesting will rise on a 
straight line proportionate basis to 100 per cent if 
HSBC’s incremental EPS over the performance 
period is 52 per cent or more of EPS in the base year. 
For clarity, this has been set out in graphical form in 
the chart below. 

g
n
i
t
s
e
V
d
r
a
w
A
S
P
E

f
o
n
o
i
t
r
o
p
o
r
P

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

0%

10%

20%

24%

30%

40%

50%

52%

60%

Total Incremental EPS Delivered

For the EPS element of the award, the base 
measure is EPS for the financial year preceding that 
in which the award is made (‘the base year’). 
Absolute growth in EPS will then be compared with 
the base year over three consecutive financial years 
commencing with the year in which the award is 
made. Incremental EPS will be calculated by 
expressing as a percentage of the EPS of the base 
year, the difference each year of the three-year 
performance period between the EPS of that year 
and the EPS of the base year. These percentages will 
then be aggregated to arrive at the total incremental 
EPS for the performance period. As illustrated in the 
table below, an incremental EPS of 51 per cent over 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Directors’ Remuneration Report (continued) 

Executive Directors > Funding / TSR / Pensions / Share ownership / Service contracts / Other directorships // Non-executive Directors   

three years would equate to a compound annual 
growth rate of 8 per cent.  

Illustration of incremental EPS of 51 per cent over 
three years. 

Percentage difference between: 

Year 1 EPS 
and Base Year 
EPS 

Year 2 EPS 
and Base Year 
EPS 

+ 

Year 3 EPS 
and Base year 
EPS 

= 

+ 

Total 
incremental 
EPS for the 
performance 
period 

8% 

17% 

26% 

51% 

If EPS in any of the Years 1, 2 or 3 is below the 

base year, then the percentage difference between 
that particular year and the base year is negative.  

For this purpose, EPS means the profit 
attributable to the shareholders (expressed in US 
dollars), excluding goodwill amortisation, divided by 
the weighted average number of ordinary shares in 
issue and held outside the Group during the year in 
question. In the event that the published EPS for the 
base year is restated during the performance period 
to adjust for changes in accounting standards, that 
restated EPS will be used for the purposes of the 
EPS performance condition. 

In addition, awards will not vest unless the 

Remuneration Committee is satisfied that HSBC 
Holdings’ financial performance has shown a 
sustained improvement in the period since the award 
date. In determining whether HSBC Holdings has 
achieved a sustained improvement in performance, 
the Remuneration Committee will take account of all 
relevant factors but in particular comparisons against 
the comparator group in areas such as revenue 
growth and mix, cost efficiency, credit performance, 
cash return on cash invested, dividend performance 
and TSR. 

If events occur which cause the Remuneration 

Committee to consider that a performance condition 
has become unfair or impractical in either direction, 
the right is reserved to the Remuneration Committee, 
if it considers it appropriate, to amend, relax or 
waive the condition. 

Awards will vest in full immediately in cases 
of death. In the event of redundancy, retirement on 
grounds of injury or ill health, early retirement 
by agreement, normal retirement and where a 
participant ceases to be employed by HSBC due to 
a company ceasing to be part of HSBC, awards will 
normally vest at the end of the vesting period on 
a time-apportioned basis to the extent that the 
performance conditions have been satisfied. In the 
event of a change of control, awards will normally 
vest immediately and on a time-apportioned basis to 
the extent that the performance conditions have been 

342 

satisfied. Awards will normally be forfeited if the 
participant is dismissed for cause or resigns from 
HSBC. In all circumstances the Committee retains 
discretion to ensure fair and reasonable treatment. 

Funding 

The dilution limits set out in the HSBC share plans 
comply with the Association of British Insurers’ 
guidelines. To date, all vesting awards of 
Performance Shares and Restricted Shares under the 
HSBC Share Plan have been satisfied by the transfer 
of existing shares. To create additional core tier 1 
capital and retain funds within HSBC, the Board has 
agreed that new shares may be issued to satisfy the 
vesting of awards of Restricted and Performance 
Shares that cannot be satisfied from shares already 
held by employee benefit trusts commencing in 
2011. 

Total shareholder return 

Pursuant to the Directors’ Remuneration Report 
Regulations 2002, the graph below shows HSBC’s 
TSR performance against the FTSE 100 Index, for 
the five-year period ended 31 December 2009. 
The FTSE 100 Index has been chosen as this is a 
recognised broad equity market index of which 
HSBC Holdings is a member. 

HSBC TSR and FTSE 100 Index  

160%

150%

140%

130%

120%

110%

100%

90%

Dec 2004

D ec 2005

D ec 2006

Dec 2007

Dec 2008

Dec 2009

HSBC  TSR

FTSE 100

Source: IDC 

Pensions 

The normal retirement age for executive Directors 
is 65 with the exception of V H C Cheng, for whom 
no retirement age is specified in keeping with 
local legislation. The pension entitlements of the 
executive Directors for 2009 are set out on page 346. 

Share ownership guidelines  

To ensure appropriate alignment with shareholders, 
HSBC operates a formal share ownership policy, 
expressed as a number of shares, for executive 

 
 
 
 
 
 
 
 
Directors and the Group Managing Directors. The 
Committee considers that material share ownership 
by executives creates a community of interest 
between senior management and shareholders.  

To demonstrate further alignment with 
shareholders the share ownership guidelines 
were significantly increased in 2008 and 
will be reviewed during 2010 in light of the 
recommendations in the Walker Review of corporate 
governance.  

Under the existing guidelines, the shareholding 

is expected to be achieved within five years of the 
executive’s appointment or three years from the date 
of approval of amendments to the HSBC Share Plan 
on 30 May 2008, whichever is the later. The 
executive Directors and Group Managing Directors 
are now required to build and retain the following 
shareholdings: 

Number of shares1 

    held at 31 
  December 
2009 

  to be held 

V H C Cheng  ....................................  
D J Flint  ............................................  
A A Flockhart  ...................................  
M F Geoghegan  ................................  
S K Green  .........................................  
S T Gulliver  ......................................  
Group Managing Directors ...............  

200,000 
200,000 
200,000 
600,000 
600,000 
200,000 
125,000 

1,063,646 
155,326 
846,817 
724,757 
901,211 
3,311,056 
–2 

1  For the purposes of the guidelines, unvested awards of 
Restricted Shares are included. Unvested Performance 
Share awards are excluded. 

2  All of the Group Managing Directors exceed the expected 

holdings. 

The Remuneration Committee monitors 
compliance with the share ownership guidelines 
annually. The Committee will have full discretion 
in determining any penalties in cases of non-
compliance, which could include a reduction of 
future awards of long-term incentives and/or an 
increase in the proportion of the annual bonus that 
is deferred into shares.  

Service contracts 

HSBC’s policy is to employ executive Directors on 
one-year rolling contracts although longer initial 
terms may be approved by the Remuneration 
Committee if considered appropriate. The 
Remuneration Committee will, consistent with 
the best interests of the Group, seek to minimise 
termination payments. 

S K Green, M F Geoghegan, V H C Cheng, 

D J Flint, A A Flockhart and S T Gulliver have 
rolling service contracts with a notice period of 
12 months for either party. 

343 

In the event of early termination of employment 
other than for cause, of S K Green, M F Geoghegan, 
V H C Cheng, D J Flint, A A Flockhart or 
S T Gulliver, HSBC is entitled to make a payment 
in lieu of notice equal to base salary, pension 
entitlements and other benefits. 

D J Flint, A A Flockhart and S T Gulliver will be 

eligible to be considered for a bonus on termination 
of employment by HSBC other than for cause. 
S T Gulliver will also be eligible to be considered for 
a bonus upon termination of employment by either 
party within 12 months following a change of control. 

On termination of employment by HSBC, other 
than for cause (or termination by either party within 
12 months following a change of control), S K Green 
and M F Geoghegan will be eligible for a bonus 
calculated as not less than the average of the 
previous two years of bonus payments received, 
pro-rated for any part-year worked to termination. 

Dates of service contracts – executive Directors 

V H C Cheng  .....................................    
D J Flint  .............................................    
A A Flockhart  ....................................    
M F Geoghegan  .................................    
S K Green ...........................................    
S T Gulliver  .......................................    

Other directorships 

Contract date 

29 August 2008 
14 October 2008 
2 December 2008 
26 February 2010 
28 February 2008 
5 September 2008 

Executive Directors, if so authorised by either the 
Nomination Committee or the Board, may accept 
appointments as non-executive directors of suitable 
companies which are not part of HSBC. Approval 
will not be given for executive Directors to accept a 
non-executive directorship of more than one FTSE 
100 company nor the chairmanship of such a 
company. When considering a non-executive 
appointment, the Nomination Committee or Board 
will take into account the expected time commitment 
of such appointment. The time commitment for 
executive Directors’ external appointments will be 
reviewed as part of the annual Board review. Any 
remuneration receivable in respect of an external 
appointment is normally paid to HSBC, unless 
otherwise approved by the Remuneration 
Committee. D J Flint has elected to donate his fees 
as a non-executive Director of BP p.l.c. to charity. 
S K Green was appointed to the Supervisory Board 
of BASF SE on 30 April 2009 and has elected to 
donate his fees to charity. 

Non-executive Directors 

Non-executive Directors are appointed for fixed 
terms not exceeding three years, subject to their 

 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Directors’ Remuneration Report (continued) 

Non-executive Directors > Fees // Directors’ 2009 remuneration  

re-election by shareholders at Annual General 
Meetings. Non-executive directors have no service 
contract and are not eligible to participate in HSBC’s 
share plans. Current non-executive Directors’ terms 
of appointment will expire as follows:  
• 

in 2011, S A Catz, J D Coombe, J W J Hughes-
Hallett, W S H Laidlaw and N R N Murthy; 

• 

• 

in 2012, M K T Cheung, J R Lomax, 
S M Robertson, J L Thornton and Sir Brian 
Williamson; and 

in 2013, R A Fairhead and G Morgan. 

J L Durán, W K L Fung and Sir Mark Moody-
Stuart will retire at the Annual General Meeting in 
2010. 

Fees 

Non-executive Directors’ fees are regularly reviewed 
and compared with other large international 
companies. The current fee, which was approved 
by shareholders in 2006, is £65,000 per annum. 

A fee of £30,000 per annum is payable to the 

senior independent non-executive Director. In 
addition, non-executive Directors received the 
following fees for service on Board Committees: 

Fees – non-executive Directors 

Chairman, Group Audit Committee  ......................   £50,000 p.a.
Member, Group Audit Committee  ........................   £20,000 p.a.

During 2009, 8 meetings of the Group Audit Committee were held. 

Chairman, Remuneration Committee ....................   £40,000 p.a.
Member, Remuneration Committee  ......................   £20,000 p.a.

During 2009, 7 meetings of the Remuneration Committee were held. 

Chairman, Nomination Committee  .......................   £30,000 p.a.
Member, Nomination Committee ..........................   £20,000 p.a.

During 2009, 3 meetings of the Nomination Committee were held. 

Chairman, Corporate Sustainability Committee  ...   £30,000 p.a.
Member, Corporate Sustainability Committee ......   £20,000 p.a.

During 2009, 5 meetings of the Corporate Sustainability 
Committee were held. 

In line with the recommendations of the Walker 

Review, the Board approved the formation of a 
separate Group Risk Committee with effect from 
26 February 2010. A fee of £40,000 per annum will 
be payable to the Chairman of the Group Risk 
Committee and a fee of £20,000 per annum will be 
payable to the Members of the Committee. As a 
consequence, the fee for the Chairman of the Group 
Audit Committee will reduce to £40,000 per annum. 

344 

 
 
 
 
 
 
 
Directors’ 2009 remuneration 

The remuneration of the Group Chairman and executive Directors of HSBC Holdings for 2009 was as follows: 

V H C Cheng 
2009 

  20081 

D J Flint 

2009 

2008 

A A Flockhart  M F Geoghegan
2008 
2009 

20081

2009 

S K Green 
2009 

2008 

  S T Gulliver 

2009 

20081

£000 
(Audited) 
Salary  ......................... 
Allowances2  ............... 
Benefits in kind2,3  ...... 
(Unaudited) 
Bonus (deferred)4 .......  1,240 

769 
191 
663 

(Unaudited) 
Total remuneration5  ...  2,863 

(Audited) 
Total emoluments6 .....  1,623 

US$000 
(Unaudited) 
Total remuneration5  ...  4,466 
(Audited) 
Total emoluments6 .....  2,532 

534 
67 
545 

700 
394 
8 

700 
394 
13 

662 
– 
437 

229 
– 
355 

1,070 
548 
57 

1,070 
544 
53 

1,250 
8 
4 

1,250 
8 
7 

800 
8 
18 

533 
5 
9 

1,639 

2,100 

– 

1,908 

1,655 

4,000 

– 

– 

– 

9,000 

– 

2,785 

3,202 

1,107 

3,007 

2,239 

5,675 

1,667 

1,262 

1,265 

9,826 

547 

1,146 

1,102 

1,107 

1,099 

584 

1,675 

1,667 

1,262 

1,265 

826 

547 

5,108 

4,995 

2,030 

4,691 

4,106 

8,852 

3,057 

1,969 

2,320  15,327 

1,003 

2,102 

1,719 

2,030 

1,714 

1,071 

2,613 

3,057 

1,969 

2,320 

1,288 

1,003 

1  The comparative emoluments figures in respect of 2008 are for the period from the date of appointment of the Director (V H C Cheng, 

1 February 2008; and A A Flockhart and S T Gulliver, 1 May 2008). 

2  Allowances include an executive allowance paid to fund personal pension arrangements and a company car allowance. Following the 
categorisation of the company car benefit in 2009 as an allowance and not a benefit in kind, the comparative figures for 2008 for 
D J Flint, M F Geoghegan, S K Green and S T Gulliver have been adjusted accordingly. 

3  Benefits in kind include provision of medical insurance, other insurance cover, accountancy advice and travel assistance. V H C Cheng 

and A A Flockhart receive housing and other benefits in kind that are normal within the location in which they are employed.  

4  These deferred bonuses represent 100 per cent of the annual bonus in respect of 2009, all of which will be deferred into awards of HSBC 

Holdings Restricted Shares. See page 338 for further details of the deferral and vesting arrangements. 

5  Total remuneration, pursuant to the UK Listing Rules, includes deferred bonuses. 
6  Total emoluments, pursuant to the UK Companies Act 2006, exclude the annual bonus that has been deferred and is not receivable for at 

least a further 12 months. 

The total of fees paid to each of the non-executive Directors of HSBC Holdings for 2009, being emoluments for 

the purposes of the Companies Act 2006, is as follows: 

(Audited) 

S A Catz ................................................................................................................................................  
M K T Cheung1 .....................................................................................................................................  
J D Coombe  ..........................................................................................................................................  
J L Durán  ..............................................................................................................................................  
R A Fairhead .........................................................................................................................................  
W K L Fung2 .........................................................................................................................................  
J W J Hughes-Hallett ............................................................................................................................  
W S H Laidlaw  .....................................................................................................................................  
J R Lomax3  ...........................................................................................................................................  
Sir Mark Moody-Stuart  ........................................................................................................................  
G Morgan ..............................................................................................................................................  
N R N Murthy .......................................................................................................................................  
S M Robertson  ......................................................................................................................................  
J L Thornton4  ........................................................................................................................................  
Sir Brian Williamson ............................................................................................................................  

Total  ......................................................................................................................................................  

Total (US$000)  .....................................................................................................................................  

2009 
£000 

65 
89 
105 
65 
135 
132 
105 
85 
82 
125 
85 
85 
115 
1,040 
95 

2,408 

3,756 

2008 
£000 

43 
– 
105 
65 
127 
122 
105 
77 
5 
125 
85 
45 
115 
89 
95 

1,203 

2,206 

1  Appointed a Director of HSBC Holdings on 1 February 2009. Includes fees as a non-executive Director and member of the Audit 

Committee of Hang Seng Bank Limited. 

2  Includes fees as non-executive Deputy Chairman of The Hongkong and Shanghai Banking Corporation Limited. 
3  Appointed a Director of HSBC Holdings on 1 December 2008. The comparative figure in respect of 2008 is for the period from the date 

of appointment. 

4  Appointed a Director of HSBC Holdings on 1 December 2008. The comparative figure in respect of 2008 is for the period from the date 

of appointment as a Director. Includes fees as non-executive Chairman of HSBC North America Holdings Inc. 

345 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Directors’ Remuneration Report (continued)  

Pensions / Share plans 

Pensions  
(Audited) 

V H C Cheng is a member of the Hong Kong Special 
Administrative Region Mandatory Provident Fund 
(‘MPF’) and received an executive allowance of 
25 per cent of annual basic salary during 2009, less 
the mandatory contributions to the MPF by both the 
employer and employee, to fund personal pension 
arrangements (HK$2,313,000). During 2009, the 
mandatory employer contribution to the MPF in 
respect of Mr Cheng was HK$12,000. 

D J Flint received an executive allowance 
during 2009 of 55 per cent of annual basic salary to 
fund personal pension arrangements (£385,000). 
From 1 February 2010 this executive allowance will 
be 50 per cent of annual basic salary. 

A A Flockhart received employer contributions 
during 2009 of 40 per cent of annual basic salary into a 
personal pension plan (HK$3,200,000). From 
1 February 2010 employer contributions will be 
equivalent to 50 per cent of annual basic salary. 

Defined Benefit Pension Arrangements 

Accrued  
annual 
  pension at  
 31 December 

  Increase in
accrued
pension
during

  Increase in 
accrued 
pension 
 during 2009, 
excluding 
  any increase
  for inflation 
£000 

2009   
£000     

A A Flockhart2  .  
S K Green  .........  
S T Gulliver5 .....  

2009   
£000     

270 
711 
– 

M F Geoghegan received an executive 
allowance during 2009 of 50 per cent of annual 
basic salary to fund personal pension arrangements 
(£535,000). No employer contribution was made to 
the HSBC Asia Holdings Pension Plan in 2009. (In 
2008, an employer contribution of £225,000 was 
made arising entirely from a bonus sacrifice in 
respect of 2007.) 

S K Green ceased membership of the HSBC Bank 

(UK) Pension Scheme on 5 April 2006. Since 6 April 
2006, Mr Green has been entitled to receive benefits 
from an Employer Funded Retirement Benefits Scheme 
which together with entitlements from the HSBC Bank 
(UK) Pension Scheme will provide benefits to 
Mr Green that will be broadly comparable to an accrual 
rate of one-thirtieth of pensionable salary for each year 
of pensionable service. 

S T Gulliver received employer contributions 
during 2009 of 30 per cent of annual basic salary 
into a personal pension plan (£240,000). From 
1 February 2010 employer contributions will be 
equivalent to 50 per cent of annual basic salary. 

Transfer 
value 
  of accrued
   pension at
 31 December
20081  
£000     

Transfer 
value
  of accrued 
  pension at 
 31 December
20091
£000 

Increase of 
 transfer value 
of accrued 
  pension (less 
personal 
contributions) 
in 20091 
£000     

Transfer value 
(less personal 
contributions) at 
  31 December 2009 
  relating to increase 
  in accrued pensions 
during 2009, 
excluding any
 increase for inflation1
£000 

163 
424 
83   

6 
42 
2 

4,644 
17,716 
2,749 

4,863 
19,119 
– 

219   

1,403 
125 

100 
1,121 
– 

1  The transfer value represents a liability of HSBC’s pension funds and not a sum paid or due to the individual; it cannot therefore 

meaningfully be added to annual remuneration. 

2  A A Flockhart ceased accrual of pension benefits in the International Staff Retirement Benefits Scheme (‘ISRBS’) on 30 November 2008 
and he has deferred commencement of his pension. The ISRBS retains a liability for a contingent spouse’s pension of £131,655 per 
annum as at 31 December 2009.  

3  A A Flockhart and S T Gulliver received increases for inflation to their accrued pensions on 1 January 2009 of 4.2 per cent, based on 

the increase in the UK Retail Prices Index over the year to 31 October 2008. 

4  S K Green’s total accrued pension received no increase in respect of inflation in 2009. The part of S K Green’s pension payable from the 
HSBC Bank (UK) Pension Scheme receives an annual increase in line with the UK Government’s statutory revaluation order for 2009, 
which is based on the increase in the UK Retail Prices Index over the last year to 30 September 2009. As this was negative, no increase 
was applied. The additional accrual of benefits is provided by the Employer Funded Retirement Benefits Scheme. 

5  S T Gulliver ceased accrual of pension benefits in the ISRBS on 31 March 2006 and at that time deferred commencement of his pension. 
S T Gulliver commuted all his benefits out of the ISRBS on 31 May 2009 except for a contingent spouse’s pension. A commutation lump 
sum of £2,743,437 was paid to S T Gulliver in lieu of his entire pension. The ISRBS retains a contingent spouse’s liability pension of 
£63,563 per annum as at 31 December 2009. After 31 May 2009, S T Gulliver stopped accruing pension benefits, and as such he is no 
longer eligible to take transfers from the Scheme in respect of any spouse’s liability.  

The following table shows unfunded pension 
payments, in respect of which provision has been 
made, during 2009 to five former Directors of HSBC 
Holdings plc.  

B H Asher ................................... 
C F W de Croisset  ...................... 
R Delbridge  ................................ 
Sir Brian Pearse .......................... 
Sir William Purves ..................... 

2009 
£ 

101,858 
247,115 
146,507 
61,095 
107,827 

2008 
£ 

97,752 
221,100 
140,601 
58,632 
103,481 

664,402 

621,566 

346 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The payments in respect of R Delbridge and 

Sir Brian Pearse were made by HSBC Bank plc as 
former directors of that bank. The payment in 
respect of C F W de Croisset was made by HSBC 
France as a former director of that bank.

HSBC Holdings savings-related share option plans  
(Audited) 
HSBC Holdings ordinary shares of US$0.50 

Share plans 
(Audited) 

At 31 December 2009, the undernamed Directors 
held options and awards of Performance Shares and 
Restricted Shares to acquire the number of HSBC 
Holdings ordinary shares set against their respective 
names.  

Exercise price (£) 

At  
1 Jan 
2009 

At 
  31 Dec 
2009 

Date of  
award 

Exercisable 
from1

until

D J Flint  ................    25 Apr 2007    7.0872 
A A Flockhart  .......    25 Apr 2007    7.0872 
– 
A A Flockhart  .......   29 Apr 2009   

    6.17602
    6.17602
    3.3116 

  1 Aug 2012    31 Jan 2013
  1 Aug 2010    31 Jan 2011
1 Aug 2014   31 Jan 2015  

  Adjust-   
ment  
 for rights 
issue 

  Awarded 
 during the 
year 

340 
196 
– 

– 
– 
4,529 

At 
1 Jan 
2009 

2,310 
1,332 
– 

At 
31 Dec 
2009

2,650 
–3
4,529 

The HSBC Holdings savings-related share option plans are all-employee share plans under which eligible HSBC employees may be 
granted options to acquire HSBC Holdings ordinary shares. Employees may make contributions of up to £250 (or equivalent) each month 
over a period of one, three or five years which may be used on the first, third or fifth anniversary of the commencement of the relevant 
savings contract, at the employee’s election, to exercise the options. The plans help align the interests of employees with the creation of 
shareholder value and, as such, exercise of the options is not subject to any performance conditions. The options were awarded for nil 
consideration and are exercisable at a 20 per cent discount to the average market value of the ordinary shares on the five business days 
immediately preceding the invitation date. No options lapsed during the year. There are no performance criteria conditional upon which 
the outstanding options are exercisable and there have been no variations to the terms and conditions since the awards were made. The 
market value per ordinary share at 31 December 2009 was £7.088. The highest and lowest market values per ordinary share during the 
year were £7.612 and £3.0413. Market value is the mid-market price derived from the London Stock Exchange Daily Official List on the 
relevant date. Under the Securities and Futures Ordinance of Hong Kong, the options are categorised as unlisted physically settled equity 
derivatives. 

1  May be advanced to an earlier date in certain circumstances, e.g. retirement. 
2  Adjusted for rights issue. 
3  Options lapsed on 29 April 2009 following closure of the associated savings-related account by the Director. 

Awards of Performance Shares 
HSBC Share Plan  
(Audited) 
HSBC Holdings ordinary shares of US$0.50 

Year in
which
awards
  may vest

Date of 
award 

Awards
held at
1 Jan
2009  

Awards vested during 
year1,2,3 

Number

  Monetary 
value 
£000 

  Adjustment 
for rights 
issue 

V H C Cheng  ..........................    6 Mar 2006     
  5 Mar 2007     
3 Jun 2008     

D J Flint  ..................................    6 Mar 2006     
  5 Mar 2007     
3 Jun 2008     

A A Flockhart  .........................    6 Mar 2006     
  5 Mar 2007     
3 Jun 2008     

M F Geoghegan  ......................    6 Mar 2006     
  5 Mar 2007     
3 Jun 2008     

S K Green  ...............................    6 Mar 2006     
  5 Mar 2007     
3 Jun 2008     

S T Gulliver  ............................    6 Mar 2006     
  5 Mar 2007     
3 Jun 2008     

21,722 
– 
– 

43,444 
– 
– 

16,291 
– 
– 

54,305 
– 
– 

67,881 
– 
– 

27,152 
– 
– 

95 
– 
– 

191 
– 
– 

71 
– 
– 

238 
– 
– 

298 
– 
– 

119 
– 
– 

13,927   
27,156   
19,661   

27,854   
40,682   
56,696   

10,445   
18,089   
19,333   

34,817   
92,458   
133,237   

43,521   
69,344   
155,915   

17,409   
20,092   
8,423   

2009 
2010 
2011 

2009 
2010 
2011 

2009 
2010 
2011 

2009 
2010 
2011 

2009 
2010 
2011 

2009 
2010 
2011 

92,689 
180,739 
130,852 

185,378 
270,755 
377,343 

69,518 
120,395 
128,675 

231,724 
615,351 
886,755 

289,653 
461,513 
1,037,692 

115,861 
133,725 
56,063 

347 

Awards
held at
31 Dec
20092

–3
218,035 
157,852 

–3
326,626 
455,210 

–3
145,238 
155,227 

–3
742,334 
1,069,746 

–3
556,750 
1,251,829 

–3
161,319 
67,631 

 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Directors’ Remuneration Report (continued)  

Share plans // Statement of Directors’ Responsibilities 

Vesting of these awards of Performance Shares is subject to the achievement of the corporate performance conditions set out on pages 339 
to 342. Interests in awards of Performance Shares are categorised under the Securities and Futures Ordinance of Hong Kong as the 
interests of a beneficiary of a trust. No awards of Performance Shares were made in 2009. 

1  A part of the total shareholder return element of the performance conditions was met and the related part of the award vested on 8 April 
2009, when the market value per share was £4.37, as follows: V H C Cheng, 21,394 shares; D J Flint, 42,788 shares; A A Flockhart, 
16,045 shares; M F Geoghegan, 53,485 shares; S K Green, 66,856 shares; and S T Gulliver, 26,742 shares. Awards representing the 
fourth interim dividend for 2008 vested on 6 May 2009, when the market value per share was £5.39, as follows: V H C Cheng, 328 
shares; D J Flint, 656 shares; A A Flockhart, 246 shares; M F Geoghegan, 820 shares; S K Green, 1,025 shares; and S T Gulliver, 410 
shares. The market value per share on the date of the award, 6 March 2006, was £9.89. 

2  Includes additional shares arising from scrip dividends. 
3  The earnings per share element and part of the total shareholder return element of the performance conditions were not met and, under 
the terms of the Plan, the following awards were forfeited on 8 April 2009: V H C Cheng, 86,931 shares; D J Flint, 173,862 shares;  
A A Flockhart, 65,199 shares; M F Geoghegan, 217,328 shares; S K Green, 271,659; and S T Gulliver, 108,664 shares. As a 
consequence, the fourth interim dividend for 2008 did not accrue on the forfeited shares. 

Awards of Restricted Shares  
HSBC Share Plan  
(Audited) 
HSBC Holdings ordinary shares of US$0.50 

  Year in 
which 
awards 
  may vest 

  Awards
held on 
1 Jan
2009

Date of

award  

V H C Cheng .......    3 Mar 2008   
  2 Mar 2009   

A A Flockhart  .....   31 Oct 2007   
  3 Mar 2008   
  2 Mar 2009   

2011   
2012   

2010   
2011   
2012   

S T Gulliver  ........    6 Mar 2006   

20093  
  5 Mar 2007     2009-20103  
  3 Mar 2008     2009-20113  

86,158 
– 

53,568 
12,488 
– 

150,421 
319,934 
480,237 

Number

–   
416,662   

–   
–   
420,528   

–   
–   
–   

Awards made during 
year1 

Awards vested during 
year2 

Monetary
value
£000 

  Number

  Monetary 
value 
£000 

Adjustment 
for rights 
issue 

Awards
held at
31 Dec
20092

–   
1,662   

–   
–   
1,678   

–   
–   

–   
–   
–   

–   
–   
–   

153,1934  
163,8744  
161,3994  

–   
–   

–   
–   
–   

6114  
6544  
6444  

12,945   
61,471   

103,936 
493,545 

8,048   
1,877   
62,041   

–   
23,894   
48,345   

64,621 
15,064 
498,124 

– 
191,842 
388,157 

Vesting of Restricted Share awards is normally subject to the Director remaining an employee on the vesting date. The vesting date may be 
advanced to an earlier date in certain circumstances, e.g. death or retirement. Interests in Restricted Share awards granted in 2007 and 
2008 are categorised under the Securities and Futures Ordinance of Hong Kong as the interests of a beneficiary of a trust and interests in 
Restricted Share awards granted in 2009 are categorised under the Securities and Futures Ordinance of Hong Kong as the interests of a 
beneficial owner. 

1  At the date of the award, 2 March 2009, the market value per share was £3.99. 
2  Includes additional shares arising from scrip dividends. 
3  33 per cent of the award vests on each of the first and second anniversaries of the date of the award, with the balance vesting on the 

third anniversary of the date of the award.  

4  At the date of vesting, 2 March 2009, the market value per share was £3.99. The market value per share on the dates of the awards, 

6 March 2006, 5 March 2007 and 3 March 2008, was £9.89, £8.96 and £7.90 respectively. 

On behalf of the Board  

1 March 2010 

Sir Mark Moody-Stuart, Chairman of Remuneration Committee 

348 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Statement of Directors’ Responsibilities in respect of the Annual Report and 
Accounts 2009 and the Financial Statements 

The following statement, which should be read in conjunction with the Auditor’s statement of their responsibilities 
set out in their report on pages 350 and 351, is made with a view to distinguishing for shareholders the respective 
responsibilities of the Directors and of the Auditor in relation to the financial statements. 

The Directors are responsible for preparing the Annual Report, the consolidated financial statements of HSBC 

Holdings and its subsidiaries (the ‘Group’) and holding company financial statements for HSBC Holdings (the 
‘parent company’) in accordance with applicable law and regulations. 

Company law requires the Directors to prepare Group and parent company financial statements for each 
financial year. The Directors are required to prepare the Group financial statements in accordance with IFRSs as 
adopted by the EU and have elected to prepare the parent company financial statements on the same basis. The 
Directors are also required to present additional information for US shareholders. Accordingly these financial 
statements are framed to meet both UK and US requirements to give a consistent view to all shareholders.  

The Group and parent company financial statements are required by law and IFRSs as adopted by the EU to 
present fairly the financial position of the Group and the parent company and the performance for that period; the 
Companies Act 2006 provides in relation to such financial statements that references in the relevant part of that Act 
to financial statements giving a true and fair view are references to their achieving a fair presentation. In addition, in 
order to meet certain US requirements, HSBC is required to present its financial statements in accordance with IFRSs 
as adopted by the International Accounting Standards Board (‘IASB’). Currently, there are no differences in 
application to HSBC between IFRSs endorsed by the EU and IFRSs issued by the IASB. 

In preparing each of the Group and parent company financial statements, the Directors are required to: 

• 

select suitable accounting policies and then apply them consistently; 

•  make judgements and estimates that are reasonable and prudent; and  

• 

state whether they have been prepared in accordance with IFRSs as adopted by the EU. 

The Directors are required to prepare the financial statements on the going concern basis unless it is not 
appropriate. Since the Directors are satisfied that the Group and parent company have the resources to continue in 
business for the foreseeable future, the financial statements continue to be prepared on the going concern basis. 

The Directors have responsibility for ensuring that sufficient accounting records are kept that disclose with 
reasonable accuracy at any time the financial position of the parent company and enable them to ensure that its 
financial statements comply with the Companies Act 2006. 

The Directors have general responsibility for taking such steps as are reasonably open to them to safeguard the 

assets of the Group and to prevent and detect fraud and other irregularities. Under applicable law and regulations, the 
Directors also have responsibility for preparing a Directors’ Report, Directors’ Remuneration Report and the 
Corporate Governance statement on pages 294 to 348 that comply with that law and those regulations. 

The Directors have responsibility for the maintenance and integrity of the Annual Report and Accounts as they 

appear on the company’s website. Legislation in the UK governing the preparation and dissemination of financial 
statements may differ from legislation in other jurisdictions. 

The Directors, the names of whom are set out in the ‘Report of Directors: Governance’ section on page 294 of 

this Annual Report, confirm to the best of their knowledge: 

• 

• 

in accordance with rule 4.1.12(3)(a) of the Disclosure and Transparency Rules, the consolidated financial 
statements, which have been prepared in accordance with IFRSs as issued by the IASB and as endorsed by the 
EU, have been prepared in accordance with the applicable set of accounting standards and give a true and fair 
view of the assets, liabilities, financial position and profit or loss of the Group and the undertakings included in 
the consolidation taken as a whole; and 

the management report represented by the Report of the Directors has been prepared in accordance with rule 
4.1.12(3)(b) of the Disclosure and Transparency Rules, and includes a fair review of the development and 
performance of the business and the position of the Group and the undertakings included in the consolidation 
taken as a whole, together with a description of the principal risks and uncertainties that the Group faces. 

On behalf of the Board, S K Green Group Chairman 

1 March 2010 

349 

 
 
H S B C   H O L D I N G S   P L C  

Independent Auditor’s Report to the Members of HSBC Holdings plc 

We have audited the Group and parent company financial statements of HSBC Holdings plc for the year ended 
31 December 2009 set out on pages 353 to 471. The financial reporting framework that has been applied in their 
preparation is applicable law and International Financial Reporting Standards (‘IFRSs’) as adopted by the EU and as 
issued by the International Accounting Standards Board (‘IASB’) and, as regards the parent company financial 
statements, as applied in accordance with the provisions of the Companies Act 2006.   

This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006 and, in respect of the separate opinion in relation to IFRSs as issued by the IASB, on terms that 
have been agreed. Our audit work has been undertaken so that we might state to the company’s members those 
matters we are required to state to them in an auditors’ report and in respect of the separate opinion in relation to 
IFRSs as issued by IASB, those matters that we have agreed to state to them in our report, and for no other purpose. 
To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company 
and the company’s members, as a body, for our audit work, for this report, or for the opinions we have formed. 

Respective responsibilities of Directors and auditors 

As explained more fully in the Directors’ Responsibilities Statement set out on page 349, the Directors are 
responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view. 
Our responsibility is to audit the financial statements in accordance with applicable law and International Standards 
on Auditing (UK and Ireland). Those standards require us to comply with the Auditing Practices Board’s (‘APB’s) 
Ethical Standards for Auditors. 

Scope of the audit opinion 

A description of the scope of an audit of financial statements is provided on the APB’s website at 
www.frc.org.uk/apb/scope/UKP. 

Opinion 

In our opinion: 

• 

• 

• 

• 

the financial statements give a true and fair view of the state of the Group’s and of the parent company’s affairs 
as at 31 December 2009 and of the Group’s profit for the year then ended; 

the Group financial statements have been properly prepared in accordance with IFRSs as adopted by the EU; 

the parent company financial statements have been properly prepared in accordance with IFRSs as adopted by 
the EU and as applied in accordance with the provisions of the Companies Act 2006; and 

the financial statements have been prepared in accordance with the requirements of the Companies Act 2006 
and, as regards the Group financial statements, Article 4 of the IAS Regulation.   

Separate opinion in relation to IFRSs as issued by the IASB 

As explained in Note 1(a) to the Group financial statements, the Group in addition to complying with its legal 
obligation to apply IFRSs as adopted by the European Union, has also applied IFRSs as issued by the IASB. 

In our opinion, the Group financial statements comply with IFRSs as issued by the IASB. 

Opinion on other matters prescribed by the Companies Act, 2006 

In our opinion: 

• 

• 

the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the 
Companies Act 2006; and 

the information given in the Directors’ Report for the financial year for which the financial statements are 
prepared is consistent with the financial statements.   

350 

 
 
 
 
 
Matters on which we are required to report by exception 

We have nothing to report in respect of the following: 

Under the Companies Act 2006 we are required to report to you if, in our opinion: 

adequate accounting records have not been kept by the parent company, or returns adequate for our audit have 
not been received from branches not visited by us; or 

the parent company financial statements and the part of the Directors’ Remuneration Report to be audited are not 
in agreement with the accounting records and returns; or 

certain disclosures of directors’ remuneration specified by law are not made; or 

• 

• 

• 

•  we have not received all the information and explanations we require for our audit. 

• 

• 

Under the Listing Rules of the Financial Services Authority, we are required to review: 

the directors’ statement, set out on page 316, in relation to going concern; and 

the part of the Corporate Governance Statement relating to the company’s compliance with the nine provisions 
of the June 2008 Combined Code specified for our review.   

Brendan Nelson, Senior Statutory Auditor 
For and on behalf of KPMG Audit Plc, Statutory Auditor 
Chartered Accountants 
London, England 
1 March 2010 

351 

 
 
H S B C   H O L D I N G S   P L C  

Financial Statements 

Contents / Consolidated income statement  

Page

Page

Financial Statements  
Consolidated income statement .....................
Consolidated statement of comprehensive 

income  .......................................................
Consolidated balance sheet  ...........................
Consolidated statement of cash flows ............
Consolidated statement of changes in  

equity  .........................................................
HSBC Holdings balance sheet  ......................
HSBC Holdings statement of cash flows .......
HSBC Holdings statement of changes in  

equity  .........................................................
Footnotes to Financial Statements .............

Notes on the Financial Statements 
  1  Basis of preparation  ...............................
  2  Summary of significant accounting 

policies  ...............................................

  3  Net income/(expense) from financial 

instruments designated at fair value  ...

  4  Gains arising from dilution of interests 

in associates ........................................
  5  Net earned insurance premiums .............
  6  Net insurance claims incurred and 
movement in liabilities to 
policyholders ......................................
  7  Net operating income .............................
  8  Employee compensation and benefits ....
  9  Auditors’ remuneration ..........................
10  Share-based payments  ...........................
11  Tax expense  ...........................................
12  Dividends ...............................................
13  Earnings per share ..................................
14  Segmental analysis .................................
15  Analysis of financial assets and  

liabilities by measurement basis .........

353

354
355
356

357
360
361

362
364

365

369

385

386
386

387
388
388
400
401
407
410
411
412

418

16  Trading assets  ........................................
17  Financial assets designated at fair  

value ...................................................
18  Derivatives .............................................
19  Financial investments  ............................
20  Transfers of financial assets not 

qualifying for de-recognition  .............

21  Interests in associates and joint  

ventures ..............................................
22  Goodwill and intangible assets  ..............
23  Property, plant and equipment ...............
24  Investments in subsidiaries  ....................
25  Other assets ............................................
26  Trading liabilities ...................................
27  Financial liabilities designated at fair 

value ...................................................
28  Debt securities in issue  ..........................
29  Other liabilities  ......................................
30  Liabilities under insurance contracts  .....
31  Provisions  ..............................................
32  Subordinated liabilities  ..........................
33  Maturity analysis of assets and  

liabilities .............................................
34  Foreign exchange exposures ..................
35  Assets charged as security for  

liabilities and collateral accepted as 
security for assets  ...............................
36  Minority interests ...................................
37  Called up share capital and other equity 
instruments .........................................
38  Notes on the statement of cash flows .....
39  Contingent liabilities, contractual 

commitments and guarantees  .............
40  Lease commitments  ...............................
41  Rights issue ............................................
42  Litigation  ...............................................
43  Related party transactions ......................
44  Events after the balance sheet date  ........

422

423
424
428

431

432
434
439
442
444
445

445
446
447
447
450
450
454

455

456
457

457
461

463
465
466
467
468
471

352 

 
 
 
 
 
 
 
 
 
 
 
Consolidated income statement for the year ended 31 December 2009 

Interest income  ............................................................................................. 
Interest expense  ............................................................................................ 

Net interest income ....................................................................................... 

Fee income .................................................................................................... 
Fee expense ................................................................................................... 

Net fee income .............................................................................................. 

Trading income excluding net interest income  ............................................ 
Net interest income on trading activities ...................................................... 

Net trading income  ....................................................................................... 

Changes in fair value of long-term debt issued and related derivatives  ...... 
Net income/(expense) from other financial instruments designated  

at fair value  .............................................................................................. 

Net income/(expense) from financial instruments designated at fair value   

Gains less losses from financial investments  ............................................... 
Gains arising from dilution of interests in associates  .................................. 
Dividend income ........................................................................................... 
Net earned insurance premiums  ................................................................... 
Gains on disposal of French regional banks  ................................................ 
Other operating income  ................................................................................ 

Total operating income  .............................................................................. 

Net insurance claims incurred and movement in liabilities to  

Notes

2009     

US$m 

62,096
(21,366)

40,730 

21,403
(3,739)

17,664 

6,236
3,627

9,863 

(6,247)

2,716

(3,531)

520 
– 
126 
10,471 
– 
2,788 

78,631 

3 

4 

5 

2008     

US$m 

91,301 
(48,738) 

42,563 

24,764 
(4,740) 

20,024 

847 
5,713 

6,560 

6,679 

(2,827) 

3,852 

197 
– 
272 
10,850 
2,445 
1,808 

88,571 

2007 
US$m 

92,359
(54,564)

37,795 

26,337
(4,335)

22,002 

4,458
5,376

9,834 

2,812

1,271

4,083 

1,956 
1,092 
324 
9,076 
– 
1,439 

87,601 

policyholders  ........................................................................................... 

6 

(12,450)

(6,889) 

(8,608)

Net operating income before loan impairment charges and  

other credit risk provisions ................................................................... 

Loan impairment charges and other credit risk provisions .......................... 

Net operating income  ................................................................................. 

Employee compensation and benefits  .......................................................... 
General and administrative expenses  ........................................................... 
Depreciation and impairment of property, plant and equipment  ................. 
Goodwill impairment .................................................................................... 
Amortisation and impairment of intangible assets ....................................... 

7 

7 

8 

23 
22 
22 

Total operating expenses ............................................................................ 

Operating profit .......................................................................................... 

Share of profit in associates and joint ventures ............................................ 

21 

Profit before tax  .......................................................................................... 

Tax expense  .................................................................................................. 

11 

Profit for the year  ....................................................................................... 

Profit attributable to shareholders of the parent company  ........................... 
Profit attributable to minority interests  ........................................................ 

Basic earnings per ordinary share1  ............................................................... 
Diluted earnings per ordinary share1  ............................................................ 

13 
13 

For footnote, see page 364. 

66,181 

(26,488)

39,693 

(18,468)
(13,392)
(1,725)
– 
(810)

(34,395)

5,298 

1,781 

7,079 

(385)

6,694 

5,834 
860 

81,682 

(24,937) 

56,745 

(20,792) 
(15,260) 
(1,750) 
(10,564) 
(733) 

(49,099) 

7,646 

1,661 

9,307 

(2,809) 

6,498 

5,728 
770 

US$     

0.34     
0.34     

US$     

0.41     
0.41     

78,993 

(17,242)

61,751 

(21,334)
(15,294)
(1,714)
– 
(700)

(39,042)

22,709 

1,503 

24,212 

(3,757)

20,455 

19,133 
1,322 

US$ 

1.44 
1.42 

The accompanying notes on pages 365 to 471, the audited sections of ‘Report of the Directors: Risk’ on pages 196 to 293, ‘Critical 
accounting policies’ on pages 61 to 65 and the audited sections of ‘Report of the Directors: Impact of Market Turmoil’ on pages 151 to 
195 form an integral part of these financial statements. 

353 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Financial Statements (continued) 

Consolidated statement of comprehensive income / Consolidated balance sheet 

Consolidated statement of comprehensive income for the year ended 31 December 2009 

2009     

2008     

Profit for the year .....................................................................................................  

Other comprehensive income/(expense) 
Available-for-sale investments ................................................................................  
–  fair value gains/(losses) ...................................................................................  
–  fair value gains transferred to income statement on disposal .........................  
–  amounts transferred to the income statement in respect of impairment  

losses  ...............................................................................................................  
–  income taxes  ....................................................................................................  

Cash flow hedges .....................................................................................................  
–  fair value gains/(losses) ...................................................................................  
–  fair value (gains)/losses transferred to income statement ...............................  
–  income taxes  ....................................................................................................  

Actuarial gains/(losses) on defined benefit plans  ...................................................  
–  before income taxes .........................................................................................  
–  income taxes  ....................................................................................................  

Share of other comprehensive income/(expense) of associates and joint  

ventures  ...............................................................................................................  
Exchange differences ...............................................................................................  

Other comprehensive income/(expense) for the year, net of tax  ............................  

Total comprehensive income/(expense) for the year  ..............................................  

Total comprehensive income/(expense) for the year attributable to: 

–  shareholders of the parent company  ...............................................................  
–  minority interests .............................................................................................  

US$m 

6,694 

10,817 
9,821 
(648)

2,391 
(747)

772 
481 
808 
(517)

(2,608)
(3,586)
978 

149 
4,975 

14,105 

20,799 

19,529 
1,270 

20,799 

US$m 

6,498 

(21,904) 
(23,722) 
(1,316) 

1,779 
1,355 

124 
(1,720) 
1,754 
90 

(1,175) 
(1,609) 
434 

(559) 
(12,123) 

(35,637) 

(29,139) 

(29,143) 
4 

(29,139) 

2007 
US$m 

20,455 

(973)
756
(1,826)

86
11

(791)
625
(1,886)
470

1,525 
2,167
(642)

372 
5,946 

6,079 

26,534 

24,866 
1,668 

26,534 

The accompanying notes on pages 365 to 471, the audited sections of ‘Report of the Directors: Risk’ on pages 196 to 293, ‘Critical 
accounting policies’ on pages 61 to 65 and the audited sections of ‘Report of the Directors: Impact of Market Turmoil’ on pages 151 to 
195 form an integral part of these financial statements. 

354 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated balance sheet at 31 December 2009 

Notes

2009     

US$m 

2008 
US$m 

ASSETS 

Cash and balances at central banks  .............................................................................................  
Items in the course of collection from other banks .....................................................................  
Hong Kong Government certificates of indebtedness  ................................................................  
Trading assets  ..............................................................................................................................  
Financial assets designated at fair value  .....................................................................................  
Derivatives ...................................................................................................................................  
Loans and advances to banks  ......................................................................................................  
Loans and advances to customers  ...............................................................................................  
Financial investments  ..................................................................................................................  
Other assets ..................................................................................................................................  
Current tax assets .........................................................................................................................  
Prepayments and accrued income  ...............................................................................................  
Interests in associates and joint ventures  ....................................................................................  
Goodwill and intangible assets ....................................................................................................  
Property, plant and equipment .....................................................................................................  
Deferred tax assets .......................................................................................................................  

16 
17 
18 

19 
25 

21 
22 
23 
11 

60,655 
6,395 
17,463 
421,381 
37,181 
250,886 
179,781 
896,231 
369,158 
44,534 
2,937 
12,423 
13,011 
29,994 
13,802 
8,620 

52,396 
6,003 
15,358 
427,329 
28,533 
494,876 
153,766 
932,868 
300,235 
37,822 
2,552 
15,797 
11,537 
27,357 
14,025 
7,011 

Total assets  ..................................................................................................................................  

2,364,452 

2,527,465 

LIABILITIES AND EQUITY 

Liabilities 
Hong Kong currency notes in circulation  ...................................................................................  
Deposits by banks ........................................................................................................................  
Customer accounts .......................................................................................................................  
Items in the course of transmission to other banks  .....................................................................  
Trading liabilities .........................................................................................................................  
Financial liabilities designated at fair value ................................................................................  
Derivatives ...................................................................................................................................  
Debt securities in issue  ................................................................................................................  
Other liabilities  ............................................................................................................................  
Current tax liabilities  ...................................................................................................................  
Liabilities under insurance contracts ...........................................................................................  
Accruals and deferred income .....................................................................................................  
Provisions  ....................................................................................................................................  
Deferred tax liabilities  .................................................................................................................  
Retirement benefit liabilities  .......................................................................................................  
Subordinated liabilities ................................................................................................................  

26 
27 
18 
28 
29 

30 

31 
11 
8 
32 

17,463 
124,872 
1,159,034 
5,734 
268,130 
80,092 
247,646 
146,896 
68,640 
2,140 
53,707 
13,190 
1,965 
1,837 
6,967 
30,478 

15,358 
130,084 
1,115,327 
7,232 
247,652 
74,587 
487,060 
179,693 
72,384 
1,822 
43,683 
15,448 
1,730 
1,855 
3,888 
29,433 

Total liabilities .............................................................................................................................  

2,228,791 

2,427,236 

Equity 
Called up share capital .................................................................................................................  
Share premium account  ...............................................................................................................  
Other equity instruments  .............................................................................................................  
Other reserves  ..............................................................................................................................  
Retained earnings  ........................................................................................................................  

37 

Total shareholders’ equity  ...........................................................................................................  
Minority interests .........................................................................................................................  

36 

Total equity ..................................................................................................................................  

8,705 
8,413 
2,133 
22,236 
86,812 

128,299 
7,362 

135,661 

6,053 
8,463 
2,133 
(3,747)
80,689 

93,591 
6,638 

100,229 

Total equity and liabilities  ...........................................................................................................  

2,364,452 

2,527,465 

The accompanying notes on pages 365 to 471, the audited sections of ‘Report of the Directors: Risk’ on pages 196 to 293, ‘Critical 
accounting policies’ on pages 61 to 65 and the audited sections of ‘Report of the Directors: Impact of Market Turmoil’ on pages 151 to 
195 form an integral part of these financial statements. 

S K Green, Group Chairman 

355 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Financial Statements (continued) 

Consolidated statement of cash flows / Consolidated statement of changes in equity  

Consolidated statement of cash flows for the year ended 31 December 2009 

Cash flows from operating activities  
Profit before tax  ............................................................................................ 

7,079 

9,307  

24,212 

Notes

2009     

US$m 

2008     

US$m 

2007 
US$m 

Adjustments for: 

– non-cash items included in profit before tax  ........................................ 
– change in operating assets ..................................................................... 
– change in operating liabilities  ............................................................... 
– elimination of exchange differences2  .................................................... 
– net gain from investing activities  .......................................................... 
– share of profits in associates and joint ventures  ................................... 
– dividends received from associates ....................................................... 
– contributions paid to defined benefit plans ........................................... 
– tax paid  .................................................................................................. 

38 
38 
38 

Net cash generated from operating activities  ............................................... 

Cash flows from investing activities 
Purchase of financial investments  ................................................................ 
Proceeds from the sale and maturity of financial investments  .................... 
Purchase of property, plant and equipment .................................................. 
Proceeds from the sale of property, plant and equipment ............................ 
Proceeds from the sale of loan portfolios ..................................................... 
Net purchase of intangible assets  ................................................................. 
Net cash inflow/(outflow) from acquisition of or increase in stake  

of subsidiaries ........................................................................................... 
Net cash inflow from disposal of subsidiaries  ............................................. 
Net cash outflow from acquisition of or increase in stake  

of associates .............................................................................................. 
Net cash inflow from the consolidation of funds ......................................... 
Proceeds from disposal of associates and joint ventures  ............................. 

31,384 
(20,803)
14,645 
(19,024)
(1,910)
(1,781)
414 
(974)
(2,132)

6,898 

(304,629)
241,341 
(2,000)
4,701 
4,852 
(956)

(677)
45 

(62)
– 
308 

41,305  
18,123  
(63,413) 
36,132 
(4,195) 
(1,661) 
655  
(719) 
(5,114) 

30,420  

(277,023) 
223,138  
(2,985) 
2,467  
9,941  
(1,169) 

1,313  
2,979  

(355) 
16,500  
101  

21,701 
(176,538)
250,095 
(18,602)
(2,209)
(1,503)
363 
(1,393)
(5,088)

91,038 

(260,980)
238,647 
(2,720)
3,178 
1,665 
(950)

(623)
187 

(351)
1,600 
69 

Net cash used in investing activities  ............................................................ 

(57,077)

(25,093) 

(20,278)

Cash flows from financing activities  
Issue of ordinary share capital ...................................................................... 
– rights issue ............................................................................................. 
– other ....................................................................................................... 

Issue of other equity instruments  ................................................................. 
Net (purchases)/sales of own shares for market-making and 

investment purposes  ................................................................................. 

Purchases of own shares to meet share awards and share  

option awards  ........................................................................................... 
On exercise of share options  ........................................................................ 
Subordinated loan capital issued  .................................................................. 
Subordinated loan capital repaid  .................................................................. 
Dividends paid to shareholders of the parent company  ............................... 
Dividends paid to minority interests  ............................................................ 
Dividends paid to holders of other equity instruments  ................................ 

Net cash generated from/(used in) financing activities ................................ 

Net increase/(decrease) in cash and cash equivalents  ............................. 

Cash and cash equivalents at 1 January  ....................................................... 
Exchange differences in respect of cash and cash equivalents  .................... 

Cash and cash equivalents at 31 December  ................................................. 

38 

For footnote, see page 364.  

18,398 
18,326 
72 

– 

(176)

(51)
12 
2,959 
(4,637)
(4,264)
(702)
(269)

11,270 

(38,909)

278,872 
10,803 

250,766 

467  
– 
467 

2,133 

(194) 

(808) 
27  
7,094  
(350) 
(7,211) 
(714) 
(92) 

352  

5,679  

297,009  
(23,816) 

278,872  

474 
–
474

– 

126 

(636)
104 
5,705 
(689)
(6,003)
(718)
– 

(1,637)

69,123 

215,486 
12,400 

297,009 

The accompanying notes on pages 365 to 471, the audited sections of ‘Report of the Directors: Risk’ on pages 196 to 293, ‘Critical 
accounting policies’ on pages 61 to 65 and the audited sections of ‘Report of the Directors: Impact of Market Turmoil’ on pages 151 to 
195 form an integral part of these financial statements. 

356 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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H S B C   H O L D I N G S   P L C  

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F

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Financial Statements (continued) 

HSBC Holdings balance sheet / HSBC Holdings statement of cash flows 

HSBC Holdings balance sheet at 31 December 2009 

Notes

2009     

US$m 

2008 
US$m 

ASSETS 

Cash at bank and in hand: 

– balances with HSBC undertakings ...................................................................................  
Derivatives ................................................................................................................................  
Loans and advances to HSBC undertakings  ............................................................................  
Financial investments  ...............................................................................................................  
Other assets ...............................................................................................................................  
Current tax assets ......................................................................................................................  
Prepayments and accrued income  ............................................................................................  
Investments in subsidiaries .......................................................................................................  
Property, plant and equipment ..................................................................................................  
Deferred tax assets ....................................................................................................................  

18 

24 

11 

224 
2,981 
23,212 
2,455 
4 
562 
102 
86,247 
6 
– 

443 
3,682 
11,804 
2,629 
25 
– 
58 
81,993 
6 
42 

Total assets  ...............................................................................................................................  

115,793 

100,682 

LIABILITIES AND EQUITY 

Liabilities 
Amounts owed to HSBC undertakings  ....................................................................................  
Financial liabilities designated at fair value .............................................................................  
Derivatives ................................................................................................................................  
Debt securities in issue  .............................................................................................................  
Other liabilities  .........................................................................................................................  
Current tax liabilities  ................................................................................................................  
Accruals and deferred income ..................................................................................................  
Deferred tax liabilities  ..............................................................................................................  
Subordinated liabilities .............................................................................................................  

Total liabilities ..........................................................................................................................  

Equity  
Called up share capital ..............................................................................................................  
Share premium account  ............................................................................................................  
Other equity instruments  ..........................................................................................................  
Merger reserve and other reserves  ...........................................................................................  
Other reserves  ...........................................................................................................................  
Retained earnings  .....................................................................................................................  

Total equity ...............................................................................................................................  

27 
18 
28 
29 

11 
32 

37 

37 

3,711 
16,909 
362 
2,839 
1,257 
– 
419 
14 
14,406 

39,917 

8,705 
8,413 
2,133 
35,127 
3,642 
17,856 

75,876 

4,042 
16,389 
1,324 
– 
1,816 
219 
288 
– 
14,017 

38,095 

6,053 
8,463 
2,133 
25,341 
3,503 
17,094 

62,587 

Total equity and liabilities  ........................................................................................................  

115,793 

100,682 

The accompanying notes on pages 365 to 471, the audited sections of ‘Report of the Directors: Risk’ on pages 196 to 293, ‘Critical 
accounting policies’ on pages 61 to 65 and the audited sections of ‘Report of the Directors: Impact of Market Turmoil’ on pages 151 to 
195 form an integral part of these financial statements. 

S K Green, Group Chairman 

360 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
HSBC Holdings statement of cash flows for the year ended 31 December 2009 

Cash flows from operating activities  
Profit before tax  ...........................................................................................................................  

Notes

2009     

US$m 

(2,058) 

Adjustments for: 

– non-cash items included in profit before tax  .......................................................................  
– change in operating assets ....................................................................................................  
– change in operating liabilities  ..............................................................................................  
– elimination of exchange differences2 ...................................................................................  
– tax (paid)/received ................................................................................................................  

38 
38 
38 

Net cash (used in)/generated from operating activities ...............................................................  

Cash flows from investing activities 
Purchase of financial investments  ...............................................................................................  
Proceeds from sale of financial investments ...............................................................................  
Purchase of property, plant and equipment .................................................................................  
Net cash outflow from acquisition of or increase in stake of subsidiaries  .................................  

Net cash used in investing activities  ...........................................................................................  

Cash flows from financing activities  
Issue of ordinary share capital .....................................................................................................  
– rights issue ............................................................................................................................  
– other ......................................................................................................................................  

Issue of other equity instruments  ................................................................................................  
Purchases of own shares to meet share awards and share option awards ...................................  
On exercise of share options  .......................................................................................................  
Subordinated loan capital issued  .................................................................................................  
Subordinated loan capital repaid  .................................................................................................  
Debt securities issued  ..................................................................................................................  
Dividends paid .............................................................................................................................  
Dividends paid to holders of other equity instruments  ...............................................................  

Net cash generated from financing activities  ..............................................................................  

Net increase/(decrease) in cash and cash equivalents  ............................................................  

Cash and cash equivalents at 1 January  ......................................................................................  

Cash and cash equivalents at 31 December  ................................................................................  

38 

For footnote, see page 364. 

5,974  
(11,077) 
2,040  
1  
266  

(4,854) 

– 
275  
(2) 
(10,344) 

(10,071) 

18,333  
18,261  
72  

– 
– 
12  
2,456  
(4,380) 
2,818  
(4,264) 
(269) 

14,706  

(219) 

443  

224  

2008 
US$m 

7,931 

3,619 
3,263 
(2,035)
– 
(370)

12,408 

(300)
349 
(5)
(14,320)

(14,276)

467 
–
467

2,133 
(54)
3 
6,705 
– 
– 
(7,211)
(92)

1,951 

83 

360 

443 

The accompanying notes on pages 365 to 471, the audited sections of ‘Report of the Directors: Risk’ on pages 196 to 293, ‘Critical 
accounting policies’ on pages 61 to 65 and the audited sections of ‘Report of the Directors: Impact of Market Turmoil’ on pages 151 to 
195 form an integral part of these financial statements. 

361 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Financial Statements (continued) 

HSBC Holdings statement of changes in equity 

HSBC Holdings statement of changes in equity for the year ended 31 December 2009 

2009 

Other reserves 

Called up
share
capital   
US$m 

Share
 premium4
US$m 

  Other
equity
instru-
  ments 
US$m 

 Available- 
for-sale 
  fair value 
reserve 
US$m 

  Other 
  paid-in 
capital 
US$m 

  Share- 
based 
  payment 
  reserve 
US$m 

  Merger 
and other 
   reserves7
US$m 

Total
share-
  holders’
equity 
US$m 

 Retained
  earnings9
US$m 

6,053  
– 

8,463 
– 

2,133 
– 

17,094 
(1,096)

1,318 
– 

1,995  
– 

25,341  
– 

62,587 
(1,096)

At 1 January  ...................... 
Profit for the year .............. 
Other comprehensive 

income (net of tax)  ....... 

Available-for-sale 

investments  ................... 
Income tax ......................... 

Total comprehensive  

income for the year ....... 

Shares issued under 

employee share plans  ... 

Shares issued in lieu of 

dividends and amounts 
arising thereon4 ............. 
Shares issued in respect of 
rights issue  .................... 
Dividends to shareholders ..  
Own shares adjustment ..... 
Exercise and lapse of share 
options and vesting of 
share awards  ................. 

Cost of share-based  

payment arrangements .. 

Income taxes on share- 

based payments ............. 
Equity investments granted 

to employees of 
subsidiaries under 
employee share plans  ... 
Other movements .............. 
Transfers7  .......................... 

– 

– 
– 

– 

4  

– 

–
–

– 

69 

118  

(119)

2,530  
– 
– 

– 

– 

– 

– 
– 
– 

– 
– 
– 

– 

– 

– 

– 
– 
– 

– 

–
–

– 

– 

– 

– 
– 
– 

– 

– 

– 

– 
– 
– 

190 
– 

63 

103 
(40)

– 

–
–

(1,096)

63 

– 

1,670 

– 
(5,639)
(188)

– 

– 

19 

– 
51 
5,945 

– 

– 

– 
– 
– 

– 

– 

– 

– 
– 
– 

– 

– 
– 

– 

– 

– 

15,731 
– 
– 

– 

– 

– 

– 

–
–

– 

– 

– 

– 
– 
– 

– 

– 
– 

– 

– 

– 

– 
– 
– 

146 

(146) 

163  

– 

– 

– 

– 
– 
– 

(99) 
12  
– 

– 
– 
(5,945)

63 

103 
(40)

(1,033)

73 

1,669 

18,261 
(5,639)
(188)

– 

163 

19 

(99)
63 
– 

At 31 December ................ 

8,705 

8,413 

2,133 

17,856 

253 

1,464 

1,925 

35,127  

75,876 

362 

 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2008 

Other reserves 

 Available- 
for-sale 
  fair value 
reserve 
US$m 

Other 
  paid-in 
capital 
US$m 

Share- 
based 
  payment 
reserve 
US$m 

  Merger 
 and other 
   reserves7 
US$m 

Total
share-
  holders’
equity 
US$m 

482 
– 

1,181 
– 

1,968  
– 

28,942  
– 

60,831 
7,644 

  Retained 
   earnings9
US$m 

14,209 
7,644 

– 

–
–

(292)

(356)
64 

7,644 

(292)

– 

 Called up
share
capital   

  US$m 

Share 
  premium4
US$m 

Other
equity
instru- 
  ments8
US$m 

At 1 January ......................  
Profit for the year ..............  

5,915  
– 

8,134 
– 

Other comprehensive 

income (net of tax)  .......  

Available-for-sale 

investments ...................  
Income tax  ........................  

Total comprehensive  

income for the year  ......  

Shares issued under 

– 

– 
– 

– 

– 

– 
– 

– 

employee share plans  ...  

20  

450 

– 
– 

– 

–
–

– 

– 

Shares issued in lieu of 

dividends and amounts 
arising thereon4 .............  
Capital securities issued8  ..  
Dividends to shareholders   
Own shares adjustment .....  
Exercise and lapse of share 
options and vesting of 
share awards  .................  

Cost of share-based  

payment arrangements  .  

Income taxes on share- 

based payments  ............  
Equity investments granted 

to employees of 
subsidiaries under 
employee share plans  ...  
Other movements ..............  
Transfers7  ..........................  

118  
– 
– 
– 

(121)
– 
– 
– 

– 
2,133 
– 
– 

3,596 

(11,301)
(647)

– 

– 

– 

– 
– 
– 

– 

– 

– 

– 
– 
– 

– 

– 

– 

– 
– 
– 

– 

– 

(2)

– 
(6)
3,601 

– 

–
–

– 

– 

– 
– 
– 
– 

– 

– 
– 

– 

– 

– 
– 
– 
– 

137 

(75) 

– 

– 

– 
– 
– 

14  

– 

87  
1  
– 

– 

– 
– 

– 

– 

– 
– 
– 
– 

– 

– 

– 

– 
– 
(3,601) 

(292)

(356)
64 

7,352 

470 

3,593 
2,133 
(11,301)
(647)

62 

14 

(2)

87 
(5)
– 

– 

– 
– 
– 
– 

– 

– 

– 

– 
– 
– 

At 31 December ................  

6,053 

8,463 

2,133 

17,094 

190 

1,318 

1,995 

25,341 

62,587 

Dividends per ordinary share at 31 December 2009 were US$0.34 (2008: US$0.93; 2007: US$0.87). 

For footnotes, see 364. 

The accompanying notes on pages 365 to 471, the audited sections of ‘Report of the Directors: Risk’ on pages 196 to 293, ‘Critical 
accounting policies’ on pages 61 to 65 and the audited sections of ‘Report of the Directors: Impact of Market Turmoil’ on pages 151 to 
195 form an integral part of these financial statements. 

363 

 
 
 
  
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Financial Statements (continued) 

Footnotes // Note 1 

Footnotes to Financial Statements 

1  The effect of the bonus element within the rights issue has been included within the calculation of basic and diluted earnings per share 
for the period, through an adjustment to the weighted average number of ordinary and dilutive potential ordinary shares outstanding. 
Comparative data has been restated on this basis. 

2  Adjustment to bring changes between opening and closing balance sheet amounts to average rates. This is not done on a line-by-line 

basis, as details cannot be determined without unreasonable expense. 

3  Cumulative goodwill amounting to US$5,138 million has been charged against reserves in respect of acquisitions of subsidiaries prior 
to 1 January 1998, including US$3,469 million charged against the merger reserve arising on the acquisition of HSBC Bank plc. The 
balance of US$1,669 million has been charged against retained earnings. 

4  Share premium includes the deduction of US$1 million in respect of issuance costs incurred during the year (2008: US$3 million; 2007: 

US$3 million). 

5  Retained earnings include 179,964,968 (US$2,572 million) of own shares held within HSBC’s insurance business, retirement funds for 
the benefit of policyholders or beneficiaries within employee trusts for the settlement of shares expected to be delivered under employee 
share schemes or bonus plans, and the market-making activities in Global Markets (2008: 194,751,829 (US$3,094 million); 2007: 
158,706,463 (US$2,649 million)). 

6  Amounts transferred to the income statement in respect of cash flow hedges include US$502 million (2008: US$152 million; 2007: 
US$57 million) taken to ‘Net interest income’ and US$306 million (2008: US$1,602 million; 2007: US$1,829 million) taken to ‘Net 
trading income’. 

7  Statutory share premium relief under Section 131 of the Companies Act 1985 (the ‘Act’) was taken in respect of the acquisition of HSBC 
Bank plc in 1992, HSBC France in 2000 and HSBC Finance Corporation in 2003 and the shares issued were recorded at their nominal 
value only. In HSBC’s consolidated financial statements the fair value differences of US$8,290 million in respect of HSBC France and 
US$12,768 million in respect of HSBC Finance Corporation were recognised in the merger reserve. The merger reserve created on the 
acquisition of HSBC Finance Corporation subsequently became attached to HSBC Overseas Holdings (UK) Limited (‘HOHU’), 
following a number of inter-group reorganisations. At 31 December 2009, an amount of US$5,945 million (2008: US$3,601 million) 
was transferred from this reserve to retained earnings as a result of impairment in HSBC Holdings’ investment in HOHU. During 2009, 
pursuant to section 131 of the Companies Act 1985, statutory share premium relief was taken in respect of the rights issue and 
US$15,796 million was recognised in the merger reserve. The merger reserve includes the deduction of US$614 million in respect of 
costs relating to the rights issue, of which US$149 million was subsequently transferred to the income statement. Of this US$149 million, 
US$121 million was a loss arising from accounting for the agreement with the underwriters as a contingent forward contract. The 
merger reserve excludes the loss of US$344 million on a forward foreign exchange contract associated with hedging the proceeds of the 
rights issue. For further details see Note 41 on the Financial Statements. 

8  In April 2008, HSBC Holdings issued US$2,200 million of Perpetual Subordinated Capital Securities, including US$67 million of 

issuance costs, which are classified as equity under IFRSs. 

9  Retained earnings include 38,446,053 (US$562 million) of own shares held to fund employee share plans (2008: 36,995,330 

(US$562 million)). 

364 

 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements 

1  Basis of preparation  

(a)  Compliance with International Financial Reporting Standards  

The consolidated financial statements of HSBC and the separate financial statements of HSBC Holdings have 
been prepared in accordance with International Financial Reporting Standards (‘IFRSs’) as issued by the 
International Accounting Standards Board (‘IASB’) and as endorsed by the EU. EU-endorsed IFRSs may differ 
from IFRSs as issued by the IASB if, at any point in time, new or amended IFRSs have not been endorsed by the 
EU. At 31 December 2009, there were no unendorsed standards effective for the year ended 31 December 2009 
affecting these consolidated and separate financial statements, and there was no difference between IFRSs 
endorsed by the EU and IFRSs issued by the IASB in terms of their application to HSBC. Accordingly, HSBC’s 
financial statements for the year ended 31 December 2009 are prepared in accordance with IFRSs as issued by 
the IASB. 

IFRSs comprise accounting standards issued by the IASB and its predecessor body as well as interpretations 
issued by the International Financial Reporting Interpretations Committee (‘IFRIC’) and its predecessor body. 

During 2009, HSBC adopted the following significant standards and amendments to standards: 

• 

• 

• 

‘Classification of Rights Issues – Amendment to IAS 32’, (‘the amendment’) which is effective for annual 
periods beginning on or after 1 February 2010, with early adoption permitted. HSBC has elected to adopt the 
amendment in advance of the effective date and, as required by IAS 8, has applied the amendment 
retrospectively. The amendment requires that rights issues, options or warrants to acquire a fixed number of 
the entity’s own equity instruments for a fixed amount of any currency are equity instruments if the entity 
offers the rights issues, options or warrants pro rata to all of its existing owners of the same class of its 
own non-derivative equity instruments. The offer of rights by HSBC Holdings plc to its shareholders on 
20 March 2009 was accounted for as an equity instrument, as required by the amendment, in the 
consolidated financial statements of HSBC and the separate financial statements of HSBC Holdings. 

IFRS 8 ‘Operating Segments’ (‘IFRS 8’), which replaced IAS 14 ‘Segment Reporting’ requires an entity to 
disclose information about its segments which enables users to evaluate the nature and financial effects of its 
business activities and the economic environments in which it operates. HSBC’s operating segments are 
organised into six geographical regions; Europe, Hong Kong, Rest of Asia-Pacific, Middle East, North 
America and Latin America. Due to the nature of the Group, HSBC’s chief operating decision-maker 
regularly reviews operating activity on a number of bases, including by geographical region, customer group 
and global business, and retail businesses by geographical region. HSBC’s IFRS 8 operating segments were 
determined to be geographical regions because the chief operating decision-maker primarily uses 
information on geographical regions in order to make decisions about allocating resources and assessing 
performance. 

IFRS 8 requires segment financial information to be reported using the same measures reported to the chief 
operating decision-maker for the purpose of making decisions about allocating resources to the operating 
segments and assessing their performance. Information provided to the chief operating decision-maker of 
HSBC to make decisions about allocating resources and assessing performance of operating segments is 
measured in accordance with IFRSs. 

IAS 1 ‘Presentation of Financial Statements’ (‘IAS 1’) (Revised 2007) aims to improve users’ ability to 
analyse and compare information given in financial statements. The adoption of the revised standard had no 
effect on the results reported in HSBC’s consolidated financial statements or the separate financial 
statements of HSBC Holdings. It did, however, result in certain presentational changes in HSBC’s 
consolidated financial statements, including: 

– 

– 

the presentation of all items of income and expenditure in two financial statements, the ‘Consolidated 
income statement’ and the ‘Consolidated statement of comprehensive income’; and 

the presentation of the ‘Consolidated statement of changes in equity’ as a financial statement replaces 
the previous ‘Equity’ note on the financial statements. 

•  An amendment to IFRS 7 ‘Financial Instruments: Disclosures – Improving Disclosures about Financial 

Instruments’. The most significant additional disclosures required by this amendment in the consolidated 
financial statements of HSBC and the separate financial statements of HSBC Holdings include tables of fair 

365 

 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 1 

value measurements disclosing the source of inputs using a three level fair value hierarchy, and reconciliations of 
the movements between opening and closing balances of Level 3 financial instruments, being those measured at 
fair value using a valuation technique with significant unobservable inputs. 

During 2009, in addition to the above, HSBC adopted a number of standards, interpretations and amendments 
thereto which had an insignificant effect on the consolidated financial statements of HSBC and the separate 
financial statements of HSBC Holdings.  

(b)  Differences between IFRSs and Hong Kong Financial Reporting Standards 

There are no significant differences between IFRSs and Hong Kong Financial Reporting Standards in terms of 
their application to HSBC and consequently there would be no significant differences had the financial 
statements been prepared in accordance with Hong Kong Financial Reporting Standards. The Notes on the 
Financial Statements, taken together with the Report of the Directors, include the aggregate of all disclosures 
necessary to satisfy IFRSs and Hong Kong reporting requirements. 

(c)  Presentation of information 

Disclosures under IFRS 4 ‘Insurance Contracts’ (‘IFRS 4’) and IFRS 7 concerning the nature and extent of risks 
relating to insurance contracts and financial instruments have been included in the audited sections of the 
‘Report of the Directors: Risk’ on pages 196 to 293. 

Capital disclosures under IAS 1 have been included in the audited sections of ‘Capital management and 
allocation’ on pages 285 to 291. 

Disclosures relating to the effect of the recent market turmoil on HSBC’s securitisation activities and structured 
products, and disclosures under IFRS 7 relating to the fair value of financial instruments, have been included in 
the audited section of ‘Report of the Directors: Impact of Market Turmoil’ on pages 151 to 195. 

In publishing the parent company financial statements here together with the Group financial statements, HSBC 
Holdings has taken advantage of the exemption in section 408(3) of the Companies Act 2006 not to present its 
individual income statement and related notes that form a part of these financial statements. 

HSBC’s consolidated financial statements are presented in US dollars which is also HSBC Holdings’ functional 
currency. HSBC Holdings’ functional currency is the US dollar because the US dollar and currencies linked to it 
are the most significant currencies relevant to the underlying transactions, events and conditions of its 
subsidiaries, as well as representing a significant proportion of its funds generated from financing activities. 
HSBC uses the US dollar as its presentation currency in its consolidated financial statements because the US 
dollar and currencies linked to it form the major currency bloc in which HSBC transacts and funds its business.  

(d)  Comparative information 

As required by US public company reporting requirements, these consolidated financial statements include 
two years of comparative information for the consolidated income statement, consolidated statement of 
comprehensive income, consolidated statement of cash flows, consolidated statement of changes in equity 
and related notes on the financial statements. 

(e)  Use of estimates and assumptions  

The preparation of financial information requires the use of estimates and assumptions about future conditions. 
The use of available information and the application of judgement are inherent in the formation of estimates; 
actual results in the future may differ from estimates upon which financial information is prepared. Management 
believes that HSBC’s critical accounting policies where judgement is necessarily applied are those which relate 
to impairment of loans and advances, goodwill impairment, the valuation of financial instruments, the 
impairment of available-for-sale financial assets and deferred tax assets (see ‘Critical Accounting Policies’ 
on pages 61 to 65, which form an integral part of these financial statements). 

Further information about key assumptions concerning the future, and other key sources of estimation 
uncertainty, are set out in the notes on the financial statements.

366 

 
 
 
 
(f)  Consolidation 

The consolidated financial statements of HSBC comprise the financial statements of HSBC Holdings and its 
subsidiaries made up to 31 December, with the exception of the banking and insurance subsidiaries of HSBC 
Bank Argentina, whose financial statements are made up to 30 June annually to comply with local regulations. 
Accordingly, HSBC uses their audited interim financial statements, drawn up to 31 December annually. 

Subsidiaries are consolidated from the date that HSBC gains control. The purchase method of accounting is used 
to account for the acquisition of subsidiaries by HSBC. The cost of an acquisition is measured at the fair value of 
the consideration given at the date of exchange, together with costs directly attributable to that acquisition. The 
acquired identifiable assets, liabilities and contingent liabilities are measured at their fair values at the date of 
acquisition. Any excess of the cost of acquisition over the fair value of HSBC’s share of the identifiable assets, 
liabilities and contingent liabilities acquired is recorded as goodwill. If the cost of acquisition is less than the fair 
value of HSBC’s share of the identifiable assets, liabilities and contingent liabilities of the business acquired, the 
difference is recognised immediately in the income statement. 

Entities that are controlled by HSBC are consolidated until the date that control ceases. 

In the context of Special Purpose Entities (‘SPE’s), the following circumstances may indicate a relationship in 
which, in substance, HSBC controls and consequently consolidates an SPE: 

– 

the activities of the SPE are being conducted on behalf of HSBC according to its specific business needs so 
that HSBC obtains benefits from the SPE’s operation; 

–  HSBC has the decision-making powers to obtain the majority of the benefits of the activities of the SPE or, 

by setting up an ‘autopilot’ mechanism, HSBC has delegated these decision-making powers; 

–  HSBC has rights to obtain the majority of the benefits of the SPE and therefore may be exposed to risks 

incident to the activities of the SPE; or 

–  HSBC retains the majority of the residual or ownership risks related to the SPE or its assets in order to 

obtain benefits from its activities. 

HSBC performs a re-assessment of consolidation whenever there is a change in the substance of the relationship 
between HSBC and an SPE. 

All intra-HSBC transactions are eliminated on consolidation. 

The consolidated financial statements of HSBC also include the attributable share of the results and reserves of 
joint ventures and associates. These are based on financial statements made up to 31 December, with the 
exception of the Bank of Communications, Ping An Insurance and Industrial Bank which are included on the 
basis of financial statements made up for the twelve months to 30 September. These are equity accounted three 
months in arrears in order to meet the requirements of the Group’s reporting timetable. HSBC has taken into 
account the effect of significant transactions or events that occur between the period from 1 October to 
31 December that would have a material effect on its results. 

(g)  Future accounting developments  

At 31 December 2009, a number of standards and interpretations, and amendments thereto, had been issued by 
the IASB, which are not effective for HSBC’s consolidated financial statements or the separate financial 
statements of HSBC Holdings as at 31 December 2009. Those which are expected to have a significant effect on 
HSBC’s consolidated financial statements and the separate financial statements of HSBC Holdings are discussed 
below. 

Standards and Interpretations issued by the IASB and endorsed by the EU 

A revised IFRS 3 ‘Business Combinations’ and amendments to IAS 27 ‘Consolidated and Separate Financial 
Statements’ were issued on 10 January 2008. The revisions and amendments to the standards apply prospectively 
to business combinations for which the acquisition date is on or after the beginning of the first annual financial 
reporting period beginning on or after 1 July 2009. The main changes under the standards are that: 

– 

acquisition-related costs are recognised as an expense in the income statement in the period in which they 
are incurred; 

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H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 1 and 2  

– 

– 

– 

– 

all consideration transferred, including contingent consideration, is recognised and measured at fair value at 
the acquisition date; 

equity interests held prior to control being obtained are remeasured to fair value at the date of obtaining 
control, and any gain or loss is recognised in the income statement; 

changes in a parent’s ownership interest in a subsidiary that do not result in a change of control are treated 
as transactions between equity holders and are reported in equity; and 

an option is available, on a transaction-by-transaction basis, to measure any non-controlling (previously 
referred to as minority) interests in the entity acquired either at fair value, or at the non-controlling interests’ 
proportionate share of the net identifiable assets of the entity acquired. 

The effect that the changes will have on HSBC’s consolidated financial statements and the separate financial 
statements of HSBC Holdings will depend on the incidence and timing of business combinations occurring after 
31 December 2009. 

Standards and Interpretations issued by the IASB but not endorsed by the EU 

IFRS 9 ‘Financial Instruments’ introduces new requirements for the classification and measurement of financial 
assets. The standard is effective for annual periods beginning on or after 1 January 2013 with early adoption 
permitted. IFRS 9 is required to be applied retrospectively. If the standard is adopted prior to 1 January 2012, an 
entity will be exempt from the requirement to restate prior period comparative information. IFRS 9 is subject to 
EU endorsement, the timing of which is uncertain. Accordingly, HSBC is unable to provide a date by which it 
plans to apply IFRS 9. 

The main changes to the requirements of IAS 39 are summarised below. 

–  All financial assets that are currently in the scope of IAS 39 will be classified as either amortised cost or fair 

value. The available-for-sale and held-to-maturity categories will no longer exist. 

–  Classification is based on an entity’s business model for managing the financial assets and the contractual 

cash flow characteristics of the financial assets. Reclassifications between the two categories are prohibited 
unless there is a change in the entity’s business model.  

–  A financial asset is measured at amortised cost if two criteria are met: i) the objective of the business model 
is to hold the financial asset for the collection of the contractual cash flows; and ii) the contractual cash 
flows of the instrument are solely payments of principal and interest on the principal outstanding. All other 
financial assets are measured at fair value. Movements in the fair value of financial assets classified at fair 
value are recognised in profit or loss, except for equity investments where an entity takes the option to 
designate an equity instrument that is not held for trading at fair value through other comprehensive income. 
If this option is taken, all subsequent changes in fair value are recognised in other comprehensive income 
with no recycling of gains or losses to the income statement. Dividend income would continue to be 
recognised in the income statement. 

–  An entity is only permitted to designate a financial asset otherwise meeting the amortised cost criteria at fair 
value through profit or loss if doing so significantly reduces or eliminates an accounting mismatch. This 
designation is made on initial recognition and is irrevocable. 

–  Financial instruments which contain embedded derivatives are to be classified in their entirety either at fair 
value or amortised cost depending on whether the contracts as a whole meet the relevant criteria under 
IFRS 9. 

IFRS 9 is the first instalment in the IASB’s planned phased replacement of IAS 39 with a less complex and 
improved standard for financial instruments. The next steps in the IASB’s project will address the classification 
and measurement requirements for financial liabilities, the impairment of financial assets measured at amortised 
cost and hedge accounting. The IASB has indicated that it aims to finalise the replacement of IAS 39 by the end 
of 2010. In addition, the IASB is working with the US Financial Accounting Standards Board to reduce 
inconsistencies between US GAAP and IFRS in accounting for financial instruments. The impact of IFRS 9 may 
change as a consequence of further developments resulting from the IASB’s financial instruments project. As a 
result, it is impracticable to quantify the impact of IFRS 9 as at the date of publication of these financial 
statements.

368 

 
 
 
 
2  Summary of significant accounting policies  

(a)  Interest income and expense  

Interest income and expense for all financial instruments except for those classified as held for trading or 
designated at fair value (other than debt securities issued by HSBC and derivatives managed in conjunction with 
such debt securities issued) are recognised in ‘Interest income’ and ‘Interest expense’ in the income statement 
using the effective interest method. The latter is a way of calculating the amortised cost of a financial asset or a 
financial liability (or groups of financial assets or financial liabilities) and of allocating the interest income or 
interest expense over the relevant period. 

The effective interest rate is the rate that exactly discounts estimated future cash receipts or payments through 
the expected life of the financial instrument or, where appropriate, a shorter period, to the net carrying amount of 
the financial asset or financial liability. When calculating the effective interest rate, HSBC estimates cash flows 
considering all contractual terms of the financial instrument but excluding future credit losses. The calculation 
includes all amounts paid or received by HSBC that are an integral part of the effective interest rate of a financial 
instrument, including transaction costs and all other premiums or discounts.  

Interest on impaired financial assets is recognised using the rate of interest used to discount the future cash flows 
for the purpose of measuring the impairment loss. 

(b)  Non-interest income 

Fee income is earned from a diverse range of services provided by HSBC to its customers. Fee income is 
accounted for as follows: 

− 

− 

− 

income earned on the execution of a significant act is recognised as revenue when the act is completed (for 
example, fees arising from negotiating, or participating in the negotiation of, a transaction for a third party, 
such as an arrangement for the acquisition of shares or other securities); 

income earned from the provision of services is recognised as revenue as the services are provided (for 
example, asset management, portfolio and other management advisory and service fees); and  

income which forms an integral part of the effective interest rate of a financial instrument is recognised as 
an adjustment to the effective interest rate (for example, certain loan commitment fees) and recorded in 
‘Interest income’ (Note 2a). 

Net trading income comprises all gains and losses from changes in the fair value of financial assets and 
financial liabilities held for trading, together with the related interest income, expense and dividends. 

Net income from financial instruments designated at fair value includes all gains and losses from changes 
in the fair value of financial assets and financial liabilities designated at fair value through profit or loss. Interest 
income and expense and dividend income arising on these financial instruments are also included in ‘Net income 
from financial instruments designated at fair value’, except for interest arising from debt securities issued, and 
derivatives managed in conjunction with those debt securities, which is recognised in ‘Interest expense’ 
(Note 2a). 

Dividend income is recognised when the right to receive payment is established. This is the ex-dividend date for 
listed equity securities, and usually the date when shareholders have approved the dividend for unlisted equity 
securities. 

(c)  Operating segments 

HSBC’s operating segments are organised into six geographical regions; Europe, Hong Kong, Rest of Asia-
Pacific, Middle East, North America and Latin America. Due to the nature of the Group, HSBC’s chief operating 
decision-maker regularly reviews operating activity on a number of bases, including by geographical region, 
customer group and global business, and retail businesses by geographical region. HSBC’s operating segments 
were determined to be geographical regions because the chief operating decision-maker primarily uses 
information on geographical regions in order to make decisions about allocating resources and assessing 
performance. 

Measurement of segmental assets, liabilities, income and expenses is in accordance with the Group’s accounting 
policies. Segmental income and expenses include transfers between segments and these transfers are conducted 

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H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 2 

on arm’s length terms and conditions. Shared costs are included in segments on the basis of the actual recharges 
made. 

(d)  Determination of fair value 

All financial instruments are recognised initially at fair value. In the normal course of business, the fair value of 
a financial instrument on initial recognition is the transaction price (that is, the fair value of the consideration 
given or received). In certain circumstances, however, the fair value will be based on other observable current 
market transactions in the same instrument, without modification or repackaging, or on a valuation technique 
whose variables include only data from observable markets, such as interest rate yield curves, option volatilities 
and currency rates. When such evidence exists, HSBC recognises a trading gain or loss on inception of the 
financial instrument, being the difference between the transaction price and the fair value. When unobservable 
market data have a significant impact on the valuation of financial instruments, the entire initial difference in fair 
value indicated by the valuation model from the transaction price is not recognised immediately in the income 
statement but is recognised over the life of the transaction on an appropriate basis, or when the inputs become 
observable, or the transaction matures or is closed out, or when HSBC enters into an offsetting transaction. 

Subsequent to initial recognition, the fair values of financial instruments measured at fair value that are quoted in 
active markets are based on bid prices for assets held and offer prices for liabilities issued. When independent 
prices are not available, fair values are determined by using valuation techniques which refer to observable 
market data. These include comparison with similar instruments where market observable prices exist, 
discounted cash flow analysis, option pricing models and other valuation techniques commonly used by market 
participants. Fair values of financial instruments may be determined in whole or in part using valuation 
techniques based on assumptions that are not supported by prices from current market transactions or observable 
market data, where current prices or observable market data are not available. 

Valuation techniques incorporate assumptions about factors that other market participants would use in their 
valuations, including interest rate yield curves, exchange rates, volatilities, and prepayment and default rates. If 
there are additional factors that are not incorporated within the valuation model but would be considered by 
market participants, further fair value adjustments are applied to model calculated fair values. These fair value 
adjustments include adjustments for bid-offer spread, model uncertainty, credit risk and model limitation. Where 
a financial instrument has a quoted price in an active market and it is part of a portfolio, the fair value of the 
portfolio is calculated as the product of the number of units and quoted price and no block discounts are made. 

If the fair value of a financial asset measured at fair value becomes negative, the financial instrument is recorded 
as a financial liability until the fair value becomes positive, at which time the financial instrument is recorded as 
a financial asset. 

The fair values of financial liabilities are measured using quoted market prices where available, or using 
valuation techniques. These fair values include market participants’ assessments of the appropriate credit spread 
to apply to HSBC’s liabilities. The amount of change during the period, and cumulatively, in the fair value of 
designated financial liabilities and loans and advances that is attributable to changes in their credit spread is 
determined as the amount of change in the fair value that is not attributable to changes in market conditions that 
give rise to market risk.

(e)  Reclassification of financial assets 

Non-derivative financial assets (other than those designated at fair value through profit or loss upon initial 
recognition) may be reclassified out of the fair value through profit or loss category in the following 
circumstances:  

− 

− 

financial assets that would have met the definition of loans and receivables at initial recognition (if the 
financial asset had not been required to be classified as held for trading) may be reclassified out of the fair 
value through profit or loss category if there is the intention and ability to hold the financial asset for the 
foreseeable future or until maturity; and  

financial assets (except financial assets that would have met the definition of loans and receivables at initial 
recognition) may be reclassified out of the fair value through profit or loss category and into another 
category in rare circumstances. 

370 

 
 
 
 
When a financial asset is reclassified as described in the above circumstances, the financial asset is reclassified at 
its fair value on the date of reclassification. Any gain or loss already recognised in the income statement is not 
reversed. The fair value of the financial asset on the date of reclassification becomes its new cost or amortised 
cost, as applicable.   

(f)  Loans and advances to banks and customers 

Loans and advances to banks and customers include loans and advances originated by HSBC which are not 
classified either as held for trading or designated at fair value. Loans and advances are recognised when cash is 
advanced to a borrower. They are derecognised when either the borrower repays its obligations, or the loans are 
sold or written off, or substantially all the risks and rewards of ownership are transferred. They are initially 
recorded at fair value plus any directly attributable transaction costs and are subsequently measured at amortised 
cost using the effective interest method, less any impairment losses. Where exposures are hedged by derivatives 
designated and qualifying as fair value hedges, the carrying value of the loans and advances so hedged includes a 
fair value adjustment for the hedged risk only. 

HSBC may commit to underwrite loans on fixed contractual terms for specified periods of time, where the 
drawdown of the loan is contingent upon certain future events outside the control of HSBC. Where the loan 
arising from the lending commitment is expected to be held for trading, the commitment to lend is recorded as a 
derivative and measured at fair value through profit or loss. On drawdown, the loan is classified as held for 
trading and measured at fair value through profit or loss. Where it is not HSBC’s intention to trade but hold the 
loan, a provision on the loan commitment is only recorded where it is probable that HSBC will incur a loss. This 
may occur, for example, where a loss of principal is probable or the interest rate charged on the loan is lower 
than the cost of funding. On inception, the loan to be held is recorded at its fair value and subsequently measured 
at amortised cost using the effective interest method. However, where the initial fair value is lower than the cash 
amount advanced (for example, due to the rate of interest charged on the loan being below the market rate of 
interest), the write-down is charged to the income statement. The write-down will be recovered over the life of 
the loan, through the recognition of interest income using the effective interest method, unless the loan becomes 
impaired. The write-down is recorded as a reduction to other operating income.  

Financial assets which have been reclassified out of the fair value through profit or loss category into the loans 
and receivables category are initially recorded at the fair value at the date of reclassification. The reclassified 
assets are subsequently measured at amortised cost, using the effective interest rate determined at the date of 
reclassification. 

(g)  Impairment of loans and advances 

Losses for impaired loans are recognised promptly when there is objective evidence that impairment of a loan or 
portfolio of loans has occurred. Impairment allowances are calculated on individual loans and on groups of loans 
assessed collectively. Impairment losses are recorded as charges to the income statement. The carrying amount 
of impaired loans on the balance sheet is reduced through the use of impairment allowance accounts. Losses 
expected from future events are not recognised. 

Individually assessed loans and advances 

For all loans that are considered individually significant, HSBC assesses on a case-by-case basis at each balance 
sheet date whether there is any objective evidence that a loan is impaired. For those loans where objective 
evidence of impairment exists, impairment losses are determined considering the following factors: 

–  HSBC’s aggregate exposure to the customer; 

– 

– 

– 

– 

the viability of the customer’s business model and their capacity to trade successfully out of financial 
difficulties and generate sufficient cash flow to service debt obligations; 

the amount and timing of expected receipts and recoveries; 

the likely dividend available on liquidation or bankruptcy; 

the extent of other creditors’ commitments ranking ahead of, or pari passu with, HSBC and the likelihood 
of other creditors continuing to support the company; 

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H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued)  

Note 2 

– 

– 

– 

– 

the complexity of determining the aggregate amount and ranking of all creditor claims and the extent to 
which legal and insurance uncertainties are evident;  

the realisable value of security (or other credit mitigants) and likelihood of successful repossession; 

the likely deduction of any costs involved in recovery of amounts outstanding;  

the ability of the borrower to obtain, and make payments in, the currency of the loan if not denominated in 
local currency; and 

–  when available, the secondary market price of the debt. 

Impairment losses are calculated by discounting the expected future cash flows of a loan at its original effective 
interest rate, and comparing the resultant present value with the loan’s current carrying amount.  

Collectively assessed loans and advances 

Impairment is assessed on a collective basis in two circumstances: 

– 

to cover losses which have been incurred but have not yet been identified on loans subject to individual 
assessment; and 

– 

for homogeneous groups of loans that are not considered individually significant. 

Incurred but not yet identified impairment 

Individually assessed loans for which no evidence of loss has been specifically identified on an individual basis 
are grouped together according to their credit risk characteristics for the purpose of calculating an estimated 
collective loss. This reflects impairment losses that HSBC has incurred as a result of events occurring before 
the balance sheet date, which HSBC is not able to identify on an individual loan basis, and that can be reliably 
estimated. These losses will only be individually identified in the future. As soon as information becomes 
available which identifies losses on individual loans within the group, those loans are removed from the group 
and assessed on an individual basis for impairment. 

The collective impairment allowance is determined after taking into account: 

– 

– 

historical loss experience in portfolios of similar credit risk characteristics (for example, by industry sector, 
loan grade or product); 

the estimated period between impairment occurring and the loss being identified and evidenced by the 
establishment of an appropriate allowance against the individual loan; and 

–  management’s experienced judgement as to whether current economic and credit conditions are such that 

the actual level of inherent losses at the balance sheet date is likely to be greater or less than that suggested 
by historical experience. 

The period between a loss occurring and its identification is estimated by local management for each identified 
portfolio. 

Homogeneous groups of loans and advances 

Statistical methods are used to determine impairment losses on a collective basis for homogeneous groups of 
loans that are not considered individually significant, because individual loan assessment is impracticable. 
Losses in these groups of loans are recorded on an individual basis when individual loans are written off, at 
which point they are removed from the group. Two alternative methods are used to calculate allowances on a 
collective basis: 

−  When appropriate empirical information is available, HSBC utilises roll rate methodology. This 

methodology employs statistical analyses of historical data and experience of delinquency and default to 
estimate the amount of loans that will eventually be written off as a result of the events occurring before the 
balance sheet date which HSBC is not able to identify on an individual loan basis, and that can be reliably 
estimated. Under this methodology, loans are grouped into ranges according to the number of days past due, 
and statistical analysis is used to estimate the likelihood that loans in each range will progress through the 
various stages of delinquency and ultimately prove irrecoverable. Current economic conditions are also 
evaluated when calculating the appropriate level of allowance required to cover inherent loss. The estimated 

372 

 
 
 
 
loss is the difference between the present value of expected future cash flows, discounted at the original 
effective interest rate of the portfolio, and the carrying amount of the portfolio. In certain highly developed 
markets, sophisticated models also take into account behavioural and account management trends as 
revealed in, for example, bankruptcy and rescheduling statistics. 

−  When the portfolio size is small or when information is insufficient or not reliable enough to adopt a roll rate 

methodology, HSBC adopts a basic formulaic approach based on historical loss rate experience. 

In normal circumstances, historical experience provides the most objective and relevant information from which 
to assess inherent loss within each portfolio. In certain circumstances, historical loss experience provides less 
relevant information about the inherent loss in a given portfolio at the balance sheet date, for example, where 
there have been changes in economic, regulatory or behavioural conditions, such that the most recent trends in 
the portfolio risk factors are not fully reflected in the statistical models.  

These additional portfolio risk factors may include recent loan portfolio growth and product mix, unemployment 
rates, bankruptcy trends, geographic concentrations, loan product features (such as the ability of borrowers to 
repay adjustable-rate loans where reset interest rates give rise to increases in interest charges), economic 
conditions such as national and local trends in housing markets and interest rates, portfolio seasoning, account 
management policies and practices, current levels of write-offs, changes in laws and regulations and other items 
which can affect customer payment patterns on outstanding loans, such as natural disasters. These risk factors, 
where relevant, are taken into account when calculating the appropriate level of impairment allowances by 
adjusting the impairment allowances derived solely from historical loss experience. 

Roll rates, loss rates and the expected timing of future recoveries are regularly benchmarked against actual 
outcomes to ensure they remain appropriate. 

Write-off of loans and advances 

Loans (and the related impairment allowance accounts) are normally written off, either partially or in full, when 
there is no realistic prospect of recovery. Where loans are secured, this is generally after receipt of any proceeds 
from the realisation of security. In circumstances where the net realisable value of any collateral has been 
determined and there is no reasonable expectation of further recovery, write off may be earlier. 

Reversals of impairment 

If the amount of an impairment loss decreases in a subsequent period, and the decrease can be related objectively 
to an event occurring after the impairment was recognised, the excess is written back by reducing the loan 
impairment allowance account accordingly. The write-back is recognised in the income statement. 

Reclassified loans and advances 

Where financial assets have been reclassified out of the fair value through profit or loss category to the loans and 
receivables category, the effective interest rate determined at the date of reclassification is used to calculate any 
impairment losses.  

Following reclassification, where there is a subsequent increase in the estimates of future cash receipts as a result 
of increased recoverability of those cash receipts, the effect of that increase is recognised as an adjustment to the 
effective interest rate from the date of change in the estimate rather than as an adjustment to the carrying amount 
of the asset at the date of change in the estimate. 

Assets acquired in exchange for loans 

Non-financial assets acquired in exchange for loans as part of an orderly realisation are recorded as assets held 
for sale and reported in ‘Other assets’. The asset acquired is recorded at the lower of its fair value (less costs to 
sell) and the carrying amount of the loan (net of impairment allowance) at the date of exchange. No depreciation 
is charged in respect of assets held for sale. Any subsequent write-down of the acquired asset to fair value less 
costs to sell is recognised in the income statement, in ‘Other operating income’. Any subsequent increase in the 
fair value less costs to sell, to the extent this does not exceed the cumulative write-down, is also recognised in 
‘Other operating income’, together with any realised gains or losses on disposal. 

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H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued)  

Note 2 

Renegotiated loans 

Loans subject to collective impairment assessment whose terms have been renegotiated are no longer considered 
past due, but are treated as up to date loans for measurement purposes once the minimum number of payments 
required under the new arrangements have been received. These renegotiated loans are segregated from other 
parts of the loan portfolio for the purposes of collective impairment assessment, to reflect their risk profile. 
Loans subject to individual impairment assessment, whose terms have been renegotiated, are subject to ongoing 
review to determine whether they remain impaired or should be considered past due. The carrying amount of 
loans that have been classified as renegotiated retain this classification until maturity or derecognition. 

(h)  Trading assets and trading liabilities 

Treasury bills, debt securities, equity securities, loans, deposits, debt securities in issue, and short positions in 
securities are classified as held for trading if they have been acquired or incurred principally for the purpose of 
selling or repurchasing in the near term, or they form part of a portfolio of identified financial instruments that 
are managed together and for which there is evidence of a recent pattern of short-term profit-taking. These 
financial assets or financial liabilities are recognised on trade date, when HSBC enters into contractual 
arrangements with counterparties to purchase or sell the financial instruments, and are normally derecognised 
when either sold (assets) or extinguished (liabilities). Measurement is initially at fair value, with transaction costs 
taken to the income statement. Subsequently, the fair values are remeasured, and gains and losses from changes 
therein are recognised in the income statement in ‘Net trading income’.  

(i)  Financial instruments designated at fair value  

Financial instruments, other than those held for trading, are classified in this category if they meet one or more of 
the criteria set out below, and are so designated by management. HSBC may designate financial instruments at 
fair value when the designation: 

– 

eliminates or significantly reduces measurement or recognition inconsistencies that would otherwise arise 
from measuring financial assets or financial liabilities, or recognising gains and losses on them, on different 
bases. Under this criterion, the main classes of financial instruments designated by HSBC are:  

Long-term debt issues. The interest payable on certain fixed rate long-term debt securities issued has been 
matched with the interest on ‘receive fixed/pay variable’ interest rate swaps as part of a documented interest 
rate risk management strategy. An accounting mismatch would arise if the debt securities issued were 
accounted for at amortised cost, because the related derivatives are measured at fair value with changes in 
the fair value recognised in the income statement. By designating the long-term debt at fair value, the 
movement in the fair value of the long-term debt will also be recognised in the income statement.  

Financial assets and financial liabilities under investment contracts. Liabilities to customers under 
linked contracts are determined based on the fair value of the assets held in the linked funds, with changes 
recognised in the income statement. If no designation was made for the assets relating to the customer 
liabilities they would be classified as available-for-sale and the changes in fair value would be recorded 
in other comprehensive income. These financial instruments are managed on a fair value basis and 
management information is also prepared on this basis. Designation at fair value of the financial assets 
and liabilities under investment contracts allows the changes in fair values to be recorded in the income 
statement and presented in the same line.  

– 

applies to groups of financial assets, financial liabilities or combinations thereof that are managed, and their 
performance evaluated, on a fair value basis in accordance with a documented risk management or 
investment strategy, and where information about the groups of financial instruments is reported to 
management on that basis. Under this criterion, certain financial assets held to meet liabilities under 
insurance contracts are the main class of financial instrument so designated. HSBC has documented risk 
management and investment strategies designed to manage such assets at fair value, taking into 
consideration the relationship of assets to liabilities in a way that mitigates market risks. Reports are 
provided to management on the fair value of the assets. Fair value measurement is also consistent with the 
regulatory reporting requirements under the appropriate regulations for these insurance operations. 

– 

relates to financial instruments containing one or more embedded derivatives that significantly modify the 
cash flows resulting from those financial instruments, including certain debt issues and debt securities held. 

374 

 
 
 
 
 
 
The fair value designation, once made, is irrevocable. Designated financial assets and financial liabilities are 
recognised when HSBC enters into the contractual provisions of the arrangements with counterparties, which 
is generally on trade date, and are normally derecognised when either sold (assets) or extinguished (liabilities). 
Measurement is initially at fair value, with transaction costs taken to the income statement. Subsequently, the 
fair values are remeasured, and gains and losses from changes therein are recognised in the income statement in 
‘Net income from financial instruments designated at fair value’.  

(j)  Financial investments 

Treasury bills, debt securities and equity securities intended to be held on a continuing basis, other than those 
designated at fair value, are classified as available-for-sale or held-to-maturity. Financial investments are 
recognised on trade date when HSBC enters into contractual arrangements with counterparties to purchase 
securities, and are normally derecognised when either the securities are sold or the borrowers repay their 
obligations. 

(i)  Available-for-sale financial assets are initially measured at fair value plus direct and incremental transaction 

costs. They are subsequently remeasured at fair value, and changes therein are recognised in other 
comprehensive income in ‘Available-for-sale investments – fair value gains/(losses)’ until the financial 
assets are either sold or become impaired. When available-for-sale financial assets are sold, cumulative 
gains or losses previously recognised in other comprehensive income are recognised in the income statement 
as ‘Gains less losses from financial investments’.  

Interest income is recognised on available-for-sale debt securities using the effective interest rate, calculated 
over the asset’s expected life. Premiums and/or discounts arising on the purchase of dated investment 
securities are included in the calculation of their effective interest rates. Dividends are recognised in the 
income statement when the right to receive payment has been established. 

At each balance sheet date an assessment is made of whether there is any objective evidence of impairment 
in the value of a financial asset. Impairment losses are recognised if, and only if, there is objective evidence 
of impairment as a result of one or more events that occurred after the initial recognition of the financial 
asset (a ‘loss event’) and that loss event (or events) has an impact on the estimated future cash flows of the 
financial asset that can be reliably estimated. 

If the available-for-sale financial asset is impaired, the difference between the financial asset’s acquisition 
cost (net of any principal repayments and amortisation) and the current fair value, less any previous 
impairment loss recognised in the income statement, is removed from other comprehensive income and 
recognised in the income statement. 

Impairment losses for available-for-sale debt securities are recognised within ‘Loan impairment charges and 
other credit risk provisions’ in the income statement and impairment losses for available-for-sale equity 
securities are recognised within ‘Gains less losses from financial investments’ in the income statement. 

Once an impairment loss has been recognised on an available-for-sale financial asset, the subsequent 
accounting treatment for changes in the fair value of that asset differs depending on the nature of the 
available-for-sale financial asset concerned: 

– 

– 

for an available-for-sale debt security, a subsequent decline in the fair value of the instrument is 
recognised in the income statement when there is further objective evidence of impairment as a result of 
further decreases in the estimated future cash flows of the financial asset. Where there is no further 
objective evidence of impairment, the decline in the fair value of the financial asset is recognised in other 
comprehensive income. If the fair value of a debt security increases in a subsequent period, and the 
increase can be objectively related to an event occurring after the impairment loss was recognised in the 
income statement, the impairment loss is reversed through the income statement to the extent of the 
increase in fair value;  

for an available-for-sale equity security, all subsequent increases in the fair value of the instrument are 
treated as a revaluation and are recognised in other comprehensive income. Impairment losses recognised 
on the equity security are not reversed through the income statement. Subsequent decreases in the fair 
value of the available-for-sale equity security are recognised in the income statement, to the extent that 
further cumulative impairment losses have been incurred in relation to the acquisition cost of the equity 
security.  

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H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued)  

Note 2 

(ii)  Held-to-maturity investments are non-derivative financial assets with fixed or determinable payments and 

fixed maturities that HSBC positively intends, and is able, to hold to maturity. Held-to-maturity investments 
are initially recorded at fair value plus any directly attributable transaction costs, and are subsequently 
measured at amortised cost using the effective interest rate method, less any impairment losses. 

(k)  Sale and repurchase agreements (including stock lending and borrowing) 

When securities are sold subject to a commitment to repurchase them at a predetermined price (‘repos’), they 
remain on the balance sheet and a liability is recorded in respect of the consideration received. Securities 
purchased under commitments to sell (‘reverse repos’) are not recognised on the balance sheet and the 
consideration paid is recorded in ‘Loans and advances to banks’ or ‘Loans and advances to customers’ as 
appropriate. The difference between the sale and repurchase price is treated as interest and recognised over the 
life of the agreement. 

Securities lending and borrowing transactions are generally secured, with collateral taking the form of securities 
or cash advanced or received. The transfer of securities to counterparties under these agreements is not normally 
reflected on the balance sheet. Cash collateral advanced or received is recorded as an asset or a liability 
respectively. 

Securities borrowed are not recognised on the balance sheet. If they are sold on to third parties, an obligation to 
return the securities is recorded as a trading liability and measured at fair value, and any gains or losses are 
included in ‘Net trading income’. 

(l)  Derivatives and hedge accounting  

Derivatives are recognised initially, and are subsequently remeasured, at fair value. Fair values of exchange-
traded derivatives are obtained from quoted market prices. Fair values of over-the-counter derivatives are 
obtained using valuation techniques, including discounted cash flow models and option pricing models.  

Derivatives may be embedded in other financial instruments, for example, a convertible bond with an embedded 
conversion option. Embedded derivatives are treated as separate derivatives when their economic characteristics 
and risks are not clearly and closely related to those of the host contract; the terms of the embedded derivative 
would meet the definition of a stand-alone derivative if they were contained in a separate contract; and the 
combined contract is not held for trading or designated at fair value. These embedded derivatives are measured 
at fair value with changes therein recognised in the income statement. 

Derivatives are classified as assets when their fair value is positive, or as liabilities when their fair value is 
negative. Derivative assets and liabilities arising from different transactions are only offset if the transactions are 
with the same counterparty, a legal right of offset exists, and the parties intend to settle the cash flows on a net 
basis. 

The method of recognising fair value gains and losses depends on whether derivatives are held for trading or are 
designated as hedging instruments, and if the latter, the nature of the risks being hedged. All gains and losses 
from changes in the fair value of derivatives held for trading are recognised in the income statement. When 
derivatives are designated as hedges, HSBC classifies them as either: (i) hedges of the change in fair value of 
recognised assets or liabilities or firm commitments (‘fair value hedges’); (ii) hedges of the variability in highly 
probable future cash flows attributable to a recognised asset or liability, or a forecast transaction (‘cash flow 
hedges’); or (iii) a hedge of a net investment in a foreign operation (‘net investment hedges’). Hedge accounting 
is applied to derivatives designated as hedging instruments in a fair value, cash flow or net investment hedge 
provided certain criteria are met. 

Hedge accounting 

At the inception of a hedging relationship, HSBC documents the relationship between the hedging instruments 
and the hedged items, its risk management objective and its strategy for undertaking the hedge. HSBC also 
requires a documented assessment, both at hedge inception and on an ongoing basis, of whether or not the 
hedging instruments, primarily derivatives, that are used in hedging transactions are highly effective in offsetting 
the changes attributable to the hedged risks in the fair values or cash flows of the hedged items. Interest on 
designated qualifying hedges is included in ‘Net interest income’. 

376 

 
 
 
 
Fair value hedge 

Changes in the fair value of derivatives that are designated and qualify as fair value hedging instruments are 
recorded in the income statement, along with changes in the fair value of the hedged assets, liabilities or group 
thereof that are attributable to the hedged risk. 

If a hedging relationship no longer meets the criteria for hedge accounting, the cumulative adjustment to the 
carrying amount of the hedged item is amortised to the income statement based on a recalculated effective 
interest rate over the residual period to maturity, unless the hedged item has been derecognised, in which case, 
it is released to the income statement immediately. 

Cash flow hedge 

The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow 
hedges is recognised in other comprehensive income within the ‘Cash flow hedges – fair value gains/(losses)’. 
Any gain or loss in fair value relating to an ineffective portion is recognised immediately in the income 
statement. 

The accumulated gains and losses recognised in other comprehensive income are reclassified to the income 
statement in the periods in which the hedged item will affect profit or loss. However, when the forecast 
transaction that is hedged results in the recognition of a non-financial asset or a non-financial liability, the gains 
and losses previously recognised in other comprehensive income are removed from equity and included in the 
initial measurement of the cost of the asset or liability. 

When a hedging instrument expires or is sold, or when a hedge no longer meets the criteria for hedge accounting, 
any cumulative gain or loss recognised in other comprehensive income at that time remains in equity until the 
forecast transaction is eventually recognised in the income statement. When a forecast transaction is no longer 
expected to occur, the cumulative gain or loss that was recognised in other comprehensive income is 
immediately reclassified to the income statement. 

Net investment hedge 

Hedges of net investments in foreign operations are accounted for in a similar way to cash flow hedges. A gain 
or loss on the effective portion of the hedging instrument is recognised in other comprehensive income; a gain or 
loss on the ineffective portion is recognised immediately in the income statement. Gains and losses previously 
recognised in other comprehensive income are reclassified to the income statement on the disposal of the foreign 
operation. 

Hedge effectiveness testing 

To qualify for hedge accounting, HSBC requires that at the inception of the hedge and throughout its life, each 
hedge must be expected to be highly effective (prospective effectiveness), and demonstrate actual effectiveness 
(retrospective effectiveness) on an ongoing basis. 

The documentation of each hedging relationship sets out how the effectiveness of the hedge is assessed. The 
method adopted by an entity to assess hedge effectiveness will depend on its risk management strategy. 

For prospective effectiveness, the hedging instrument must be expected to be highly effective in offsetting 
changes in fair value or cash flows attributable to the hedged risk during the period for which the hedge is 
designated. For actual effectiveness to be achieved, the changes in fair value or cash flows must offset each other 
in the range of 80 per cent to 125 per cent. 

Hedge ineffectiveness is recognised in the income statement in ‘Net trading income’. 

Derivatives that do not qualify for hedge accounting 

All gains and losses from changes in the fair values of derivatives that do not qualify for hedge accounting are 
recognised immediately in the income statement. These gains and losses are reported in ‘Net trading income’, 
except where derivatives are managed in conjunction with financial instruments designated at fair value (other 
than derivatives managed in conjunction with debt securities issued by the Group), in which case gains and 
losses are reported in ‘Net income from financial instruments designated at fair value’. The interest on 
derivatives managed in conjunction with debt securities issued by the Group which are designated at fair value is 

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H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued)  

Note 2 

recognised in ‘Interest expense’. All other gains and losses on these derivatives are reported in ‘Net income from 
financial instruments designated at fair value’.  

(m) Derecognition of financial assets and liabilities  

Financial assets are derecognised when the contractual right to receive cash flows from the assets has expired; or 
when HSBC has transferred its contractual right to receive the cash flows of the financial assets, and either: 

– 

substantially all the risks and rewards of ownership have been transferred; or  

–  HSBC has neither retained nor transferred substantially all the risks and rewards, but has not retained 

control. 

Financial liabilities are derecognised when they are extinguished, that is when the obligation is discharged, is 
cancelled, or expires. 

(n)  Offsetting financial assets and financial liabilities 

Financial assets and financial liabilities are offset and the net amount reported in the balance sheet when there is 
a legally enforceable right to offset the recognised amounts and there is an intention to settle on a net basis, or 
realise the asset and settle the liability simultaneously. 

(o)  Subsidiaries, associates and joint ventures 

HSBC classifies investments in entities which it controls as subsidiaries. Where HSBC is a party to a contractual 
arrangement whereby, together with one or more parties, it undertakes an economic activity that is subject to 
joint control, HSBC classifies its interest in the venture as a joint venture. HSBC classifies investments in 
entities over which it has significant influence, and that are neither subsidiaries nor joint ventures, as associates. 
For the purpose of determining this classification, control is considered to be the power to govern the financial 
and operating policies of an entity so as to obtain benefits from its activities. 

HSBC Holdings’ investments in subsidiaries are stated at cost less any impairment losses. An impairment loss 
recognised in prior periods shall be reversed through the income statement if, and only if, there has been a 
change in the estimates used to determine the investment in subsidiary’s recoverable amount since the last 
impairment loss was recognised. 

Investments in associates and interests in joint ventures are recognised using the equity method. Under this 
method, such investments are initially stated at cost, including attributable goodwill, and are adjusted thereafter 
for the post-acquisition change in HSBC’s share of net assets. 

Profits on transactions between HSBC and its associates and joint ventures are eliminated to the extent of 
HSBC’s interest in the respective associates or joint ventures. Losses are also eliminated to the extent of HSBC’s 
interest in the associates or joint ventures unless the transaction provides evidence of an impairment of the asset 
transferred. 

(p)  Goodwill and intangible assets  

(i)  Goodwill arises on business combinations, including the acquisition of subsidiaries, and on the acquisition 
of interests in joint ventures and associates, when the cost of acquisition exceeds the fair value of HSBC’s 
share of the identifiable assets, liabilities and contingent liabilities acquired. If HSBC’s interest in the fair 
value of the identifiable assets, liabilities and contingent liabilities of an acquired business is greater than the 
cost of acquisition, the excess is recognised immediately in the income statement.  

Intangible assets are recognised separately from goodwill when they are separable or arise from contractual 
or other legal rights, and their fair value can be measured reliably. 

Goodwill is allocated to cash-generating units for the purpose of impairment testing, which is undertaken at 
the lowest level at which goodwill is monitored for internal management purposes. Impairment testing is 
performed at least annually, and whenever there is an indication that the cash-generating unit may be 
impaired, by comparing the recoverable amount from a cash-generating unit with the carrying amount of its 
net assets, including attributable goodwill. The recoverable amount of an asset is the higher of its fair value 
less cost to sell, and its value in use. Value in use is the present value of the expected future cash flows from 

378 

 
 
 
 
a cash-generating unit. If the recoverable amount is less than the carrying value, an impairment loss is 
charged to the income statement. Goodwill is stated at cost less accumulated impairment losses. 

Goodwill on acquisitions of interests in joint ventures and associates is included in ‘Interests in associates 
and joint ventures’ and is not tested separately for impairment. 

At the date of disposal of a business, attributable goodwill is included in HSBC’s share of net assets in the 
calculation of the gain or loss on disposal.  

(ii)  Intangible assets include the present value of in-force long-term insurance business, computer software, 

trade names, mortgage servicing rights, customer lists, core deposit relationships, credit card customer 
relationships and merchant or other loan relationships. Intangible assets are subject to impairment review if 
there are events or changes in circumstances that indicate that the carrying amount may not be recoverable. 
Where:  

– 

– 

intangible assets have an indefinite useful life, or are not yet ready for use, they are tested for 
impairment annually. This impairment test may be performed at any time during the year, provided it is 
performed at the same time every year. An intangible asset recognised during the current period is 
tested before the end of the current year; and 

intangible assets have a finite useful life, except for the present value of in-force long-term insurance 
business, they are stated at cost less amortisation and accumulated impairment losses and are amortised 
over their estimated useful lives. Estimated useful life is the lower of legal duration and expected useful 
life. The amortisation of mortgage servicing rights is included within ‘Net fee income’. 

For the accounting policy governing the present value of in-force long-term insurance business (see 
Note 2y). 

(iii) Intangible assets with finite useful lives are amortised, generally on a straight-line basis, over their useful 

lives as follows:  

Trade names  ........................................................................................................................... 
Mortgage servicing rights  ...................................................................................................... 
Internally generated software ................................................................................................. 
Purchased software ................................................................................................................. 
Customer/merchant relationships ........................................................................................... 
Other  ....................................................................................................................................... 

10 years 
generally between 5 and 12 years
between 3 and 5 years 
between 3 and 5 years 
between 3 and 10 years 
generally 10 years 

(q)  Property, plant and equipment  

Land and buildings are stated at historical cost, or fair value at the date of transition to IFRSs (‘deemed cost’), 
less any impairment losses and depreciation calculated to write-off the assets over their estimated useful lives as 
follows: 

– 

– 

– 

freehold land is not depreciated; 

freehold buildings are depreciated at the greater of two per cent per annum on a straight-line basis or over 
their remaining useful lives; and 

leasehold buildings are depreciated over the unexpired terms of the leases, or over their remaining useful 
lives. 

Equipment, fixtures and fittings (including equipment on operating leases where HSBC is the lessor) are stated 
at cost less any impairment losses and depreciation calculated on a straight-line basis to write-off the assets over 
their useful lives, which run to a maximum of 35 years but are generally between 5 years and 20 years. 

Property, plant and equipment is subject to an impairment review if there are events or changes in circumstances 
which indicate that the carrying amount may not be recoverable.  

HSBC holds certain properties as investments to earn rentals or for capital appreciation, or both. Investment 
properties are included in the balance sheet at fair value with changes therein recognised in the income statement 
in the period of change. Fair values are determined by independent professional valuers who apply recognised 
valuation techniques. 

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H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued)  

Note 2 

(r)  Finance and operating leases 

Agreements which transfer to counterparties substantially all the risks and rewards incidental to the ownership of 
assets, but not necessarily legal title, are classified as finance leases. When HSBC is a lessor under finance leases 
the amounts due under the leases, after deduction of unearned charges, are included in ‘Loans and advances to 
banks’ or ‘Loans and advances to customers’ as appropriate. The finance income receivable is recognised in 
‘Net interest income’ over the periods of the leases so as to give a constant rate of return on the net investment 
in the leases. 

When HSBC is a lessee under finance leases, the leased assets are capitalised and included in ‘Property, plant 
and equipment’ and the corresponding liability to the lessor is included in ‘Other liabilities’. A finance lease and 
its corresponding liability are recognised initially at the fair value of the asset or, if lower, the present value of 
the minimum lease payments. Finance charges payable are recognised in ‘Net interest income’ over the period of 
the lease based on the interest rate implicit in the lease so as to give a constant rate of interest on the remaining 
balance of the liability. 

All other leases are classified as operating leases. When acting as lessor, HSBC includes the assets subject to 
operating leases in ‘Property, plant and equipment’ and accounts for them accordingly. Impairment losses are 
recognised to the extent that residual values are not fully recoverable and the carrying value of the assets is 
thereby impaired. When HSBC is the lessee, leased assets are not recognised on the balance sheet. Rentals 
payable and receivable under operating leases are accounted for on a straight-line basis over the periods of the 
leases and are included in ‘General and administrative expenses’ and ‘Other operating income’, respectively.  

(s)  Income tax 

Income tax comprises current tax and deferred tax. Income tax is recognised in the income statement except to 
the extent that it relates to items recognised in other comprehensive income or directly in equity, in which case it 
is recognised in the same statement in which the related item appears. 

Current tax is the tax expected to be payable on the taxable profit for the year, calculated using tax rates enacted 
or substantively enacted by the balance sheet date, and any adjustment to tax payable in respect of previous 
years. Current tax assets and liabilities are offset when HSBC intends to settle on a net basis and the legal right 
to offset exists.  

Deferred tax is recognised on temporary differences between the carrying amounts of assets and liabilities in the 
balance sheet and the amounts attributed to such assets and liabilities for tax purposes. Deferred tax liabilities are 
generally recognised for all taxable temporary differences and deferred tax assets are recognised to the extent 
that it is probable that future taxable profits will be available against which deductible temporary differences can 
be utilised.  

Deferred tax is calculated using the tax rates expected to apply in the periods in which the assets will be realised 
or the liabilities settled, based on tax rates and laws enacted, or substantively enacted, by the balance sheet date. 
Deferred tax assets and liabilities are offset when they arise in the same tax reporting group and relate to income 
taxes levied by the same taxation authority, and when HSBC has a legal right to offset.  

Deferred tax relating to actuarial gains and losses on post-employment benefits is recognised in other 
comprehensive income. Deferred tax relating to share-based payment transactions is recognised directly in 
equity to the extent that the amount of the estimated future tax deduction exceeds the amount of the related 
cumulative remuneration expense. Deferred tax relating to fair value re-measurements of available-for-sale 
investments and cash flow hedging instruments which are charged or credited directly to other comprehensive 
income, is also charged or credited to other comprehensive income and is subsequently recognised in the income 
statement when the deferred fair value gain or loss is recognised in the income statement. 

(t)  Pension and other post-employment benefits  

HSBC operates a number of pension and other post-employment benefit plans throughout the world. These plans 
include both defined benefit and defined contribution plans and various other post-employment benefits such as 
post-employment healthcare. 

Payments to defined contribution plans and state-managed retirement benefit plans, where HSBC’s obligations 
under the plans are equivalent to a defined contribution plan, are charged as an expense as they fall due. 

380 

 
 
 
 
The defined benefit pension costs and the present value of defined benefit obligations are calculated at the 
reporting date by the schemes’ actuaries using the Projected Unit Credit Method. The net charge to the income 
statement mainly comprises the current service cost, plus the unwinding of the discount rate on plan liabilities, 
less the expected return on plan assets, and is presented in operating expenses. Past service costs are charged 
immediately to the income statement to the extent that the benefits have vested, and are otherwise recognised 
on a straight-line basis over the average period until the benefits vest. Actuarial gains and losses comprise 
experience adjustments (the effects of differences between the previous actuarial assumptions and what has 
actually occurred), as well as the effects of changes in actuarial assumptions. Actuarial gains and losses are 
recognised in other comprehensive income in the period in which they arise. 

The defined benefit liability recognised in the balance sheet represents the present value of defined benefit 
obligations adjusted for unrecognised past service costs and reduced by the fair value of plan assets. Any net 
defined benefit surplus is limited to unrecognised past service costs plus the present value of available refunds 
and reductions in future contributions to the plan.  

The cost of obligations arising from other post-employment defined benefit plans, such as defined benefit health-
care plans, are accounted for on the same basis as defined benefit pension plans. 

(u)  Share-based payments 

The cost of share-based payment arrangements with employees is measured by reference to the fair value of 
equity instruments on the date they are granted, and recognised as an expense on a straight-line basis over the 
vesting period, with a corresponding credit to the ‘Share-based payment reserve’. The vesting period is the 
period during which all the specified vesting conditions of a share-based payment arrangement are to be 
satisfied. The fair value of equity instruments that are made available immediately, with no vesting period 
attached to the award, are expensed immediately. 

Fair value is determined by using appropriate valuation models, taking into account the terms and conditions 
upon which the equity instruments were granted. Vesting conditions include service conditions and performance 
conditions; any other features of a share-based payment arrangement are non-vesting conditions. Market 
performance conditions and non-vesting conditions are taken into account when estimating the fair value of 
equity instruments at the date of grant, so that an award is treated as vesting irrespective of whether the market 
performance condition or non-vesting condition is satisfied, provided all other vesting conditions are satisfied.  

Vesting conditions, other than market performance conditions, are not taken into account in the initial estimate 
of the fair value at the grant date. They are taken into account by adjusting the number of equity instruments 
included in the measurement of the transaction, so that the amount recognised for services received as 
consideration for the equity instruments granted shall be based on the number of equity instruments that 
eventually vest. On a cumulative basis, no expense is recognised for equity instruments that do not vest because 
of a failure to satisfy non-market performance or service conditions.  

Where an award has been modified, as a minimum, the expense of the original award continues to be recognised 
as if it had not been modified. Where the effect of a modification is to increase the fair value of an award or 
increase the number of equity instruments, the incremental fair value of the award or incremental fair value of 
the extra equity instruments is recognised in addition to the expense of the original grant, measured at the date of 
modification, over the modified vesting period. 

A cancellation that occurs during the vesting period is treated as an acceleration of vesting, and recognised 
immediately for the amount that would otherwise have been recognised for services over the vesting period. 

Where HSBC Holdings enters into share-based payment arrangements involving employees of subsidiaries, the 
cost is recognised in ‘Investment in subsidiaries’ and credited to the ‘Share-based payment reserve’ over the 
vesting period. Where a subsidiary funds the share-based payment arrangement, ‘Investment in subsidiaries’ is 
reduced by the fair value of equity instruments. 

(v)  Foreign currencies 

Items included in the financial statements of each of HSBC’s entities are measured using the currency of the 
primary economic environment in which the entity operates (‘the functional currency’). HSBC’s consolidated 
financial statements are presented in US dollars which is also HSBC Holdings’ functional currency.  

381 

 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued)  

Note 2 

Transactions in foreign currencies are recorded in the functional currency at the rate of exchange prevailing on 
the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are translated into 
the functional currency at the rate of exchange ruling at the balance sheet date. Any resulting exchange 
differences are included in the income statement. Non-monetary assets and liabilities that are measured at 
historical cost in a foreign currency are translated into the functional currency using the rate of exchange at the 
date of the initial transaction. Non-monetary assets and liabilities measured at fair value in a foreign currency are 
translated into the functional currency using the rate of exchange at the date the fair value was determined. Any 
exchange component of a gain or loss on a non-monetary item is recognised in other comprehensive income if 
the gain or loss on the non-monetary item is recognised in other comprehensive income. Any exchange 
component of a gain or loss on a non-monetary item is recognised in the income statement if the gain or loss on 
the non-monetary item is recognised in the income statement. 

In the consolidated financial statements, the assets, including related goodwill where applicable, and liabilities of 
branches, subsidiaries, joint ventures and associates whose functional currency is not US dollars, are translated 
into the Group’s presentation currency at the rate of exchange ruling at the balance sheet date. The results of 
branches, subsidiaries, joint ventures and associates whose functional currency is not US dollars are translated 
into US dollars at the average rates of exchange for the reporting period. Exchange differences arising from the 
retranslation of opening foreign currency net assets, and exchange differences arising from retranslation of the 
result for the reporting period from the average rate to the exchange rate prevailing at the period end, are 
recognised in other comprehensive income. Exchange differences on a monetary item that is part of a net 
investment in a foreign operation are recognised in the income statement of the separate financial statements. In 
consolidated financial statements these exchange differences are recognised in other comprehensive income. On 
disposal of a foreign operation, exchange differences relating thereto and previously recognised in other 
comprehensive income are recognised in the income statement. 

(w) Provisions 

Provisions are recognised when it is probable that an outflow of economic benefits will be required to settle a 
current legal or constructive obligation, which has arisen as a result of past events, and for which a reliable 
estimate can be made of the amount of the obligation. 

Contingent liabilities, which include certain guarantees and letters of credit pledged as collateral security, are 
possible obligations that arise from past events whose existence will be confirmed only by the occurrence, or 
non-occurrence, of one or more uncertain future events not wholly within the control of HSBC; or are present 
obligations that have arisen from past events but are not recognised because it is not probable that settlement will 
require the outflow of economic benefits, or because the amount of the obligations cannot be reliably measured. 
Contingent liabilities are not recognised in the financial statements but are disclosed unless the probability of 
settlement is remote.  

(x)  Financial guarantee contracts 

Liabilities under financial guarantee contracts which are not classified as insurance contracts are recorded 
initially at their fair value, which is generally the fee received or receivable. Subsequently, financial guarantee 
liabilities are measured at the higher of the initial fair value, less cumulative amortisation, and the best estimate 
of the expenditure required to settle the obligations. 

HSBC Holdings has issued financial guarantees and similar contracts to other Group entities. Where it has 
previously asserted explicitly that it regards such contracts as insurance contracts and has used accounting 
applicable to insurance contracts, HSBC may elect to account for guarantees as an insurance contract. This 
election is made on a contract by contract basis, but the election for each contract is irrevocable. Where these 
guarantees have been classified as insurance contracts, they are measured and recognised as insurance liabilities. 

(y)  Insurance contracts 

Through its insurance subsidiaries, HSBC issues contracts to customers that contain insurance risk, financial risk 
or a combination thereof. A contract under which HSBC accepts significant insurance risk from another party by 
agreeing to compensate that party on the occurrence of a specified uncertain future event, is classified as an 
insurance contract. An insurance contract may also transfer financial risk, but is accounted for as an insurance 
contract if the insurance risk is significant.

382 

 
 
 
 
While investment contracts with discretionary participation features are financial instruments, they continue to 
be treated as insurance contracts as permitted by IFRS 4. 

Insurance contracts are accounted for as follows: 

Premiums  

Gross insurance premiums for non-life insurance business are reported as income over the term of the insurance 
contracts based on the proportion of risks borne during the accounting period. The unearned premium (the 
proportion of the business underwritten in the accounting year relating to the period of risk after the balance 
sheet date) is calculated on a daily or monthly pro rata basis.  

Premiums for life insurance contracts are accounted for when receivable, except in unit-linked insurance 
contracts where premiums are accounted for when liabilities are established. 

Reinsurance premiums are accounted for in the same accounting period as the premiums for the direct insurance 
contracts to which they relate. 

Claims and reinsurance recoveries 

Gross insurance claims for non-life insurance contracts include paid claims and movements in outstanding 
claims liabilities. 

Gross insurance claims for life insurance contracts reflect the total cost of claims arising during the year, 
including claim handling costs and any policyholder bonuses allocated in anticipation of a bonus declaration. 
Claims arising during the year include maturities, surrenders and death claims. 

Maturity claims are recognised when due for payment. Surrenders are recognised when paid or at an earlier date 
on which, following notification, the policy ceases to be included within the calculation of the related insurance 
liabilities. Death claims are recognised when notified. 

Reinsurance recoveries are accounted for in the same period as the related claim. 

Liabilities under insurance contracts 

Outstanding claims liabilities for non-life insurance contracts are based on the estimated ultimate cost of all 
claims incurred but not settled at the balance sheet date, whether reported or not, together with related claim-
handling costs and a reduction for the expected value of salvage and other recoveries. Liabilities for claims 
incurred but not reported are made on an estimated basis, using appropriate statistical techniques. 

Liabilities under non-linked life insurance contracts are calculated by each life insurance operation based on 
local actuarial principles. 

Liabilities under unit-linked life insurance contracts are at least equivalent to the surrender or transfer value 
which is calculated by reference to the value of the relevant underlying funds or indices. 

A liability adequacy test is carried out on insurance liabilities to ensure that the carrying amount of the liabilities 
is sufficient in the light of current estimates of future cash flows. When performing the liability adequacy test, all 
contractual cash flows are discounted and compared with the carrying value of the liability. When a shortfall is 
identified it is charged immediately to the income statement. 

Present value of in-force long-term insurance business 

The value placed on insurance contracts that are classified as long-term insurance business or long-term 
investment contracts with discretionary participating features (‘DPF’) and are in force at the balance sheet date is 
recognised as an asset. The asset represents the present value of the shareholders’ interest in the profits expected 
to emerge from these contracts written at the balance sheet date. 

The present value of in-force long-term insurance business and long-term investment contracts with DPF, 
referred to as ‘PVIF’, is determined by discounting the shareholders’ interest in future profits expected to emerge 
from business currently in force using appropriate assumptions in assessing factors such as future mortality, 
lapse rates and levels of expenses and a risk discount rate that reflects the risk premium attributable to the 
respective contracts. The PVIF incorporates allowances for both non-market risk and the value of financial 

383 

 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued)  

Notes 2 and 3 

options and guarantees. The PVIF asset is presented gross of attributable tax in the balance sheet and movements 
in the PVIF asset are included in ‘Other operating income’ on a gross of tax basis. 

Future profit participation 

Where contracts provide discretionary profit participation benefits to policyholders, liabilities for these contracts 
include provisions for the future discretionary benefits to policyholders. These provisions reflect actual 
performance of the investment portfolio to date and management expectation on the future performance in 
connection with the assets backing the contracts, as well as other experience factors such as mortality, lapses and 
operational efficiency, where appropriate. This benefit may arise from the contractual terms, regulation, or past 
distribution policy. 

In the case of net unrealised investment gains on contracts whose discretionary benefits principally reflect the 
actual performance of the investment portfolio, the corresponding increase in the liabilities is recognised in 
either the income statement or other comprehensive income, following the treatment of the unrealised gains on 
the relevant assets. In the case of net unrealised losses, a deferred participating asset is recognised only to the 
extent that its recoverability is highly probable. Movements in the liabilities arising from realised gains and 
losses on relevant assets are recognised in the income statement. 

Investment contracts 

Customer liabilities under linked and certain non-linked investment contracts and the corresponding financial 
assets are designated at fair value. Movements in fair value are recognised in ‘Net income from financial 
investments designated at fair value’. Premiums receivable and amounts withdrawn are accounted for as 
increases or decreases in the liability recorded in respect of investment contracts. 

Liabilities under linked investment contracts are at least equivalent to the surrender or transfer value which is 
calculated by reference to the value of the relevant underlying funds or indices. 

Investment management fees receivable are recognised in the income statement over the period of the provision 
of the investment management services, in ‘Net fee income’. 

The incremental costs directly related to the acquisition of new investment contracts or renewing existing 
investment contracts are deferred and amortised over the period during which the investment management 
services are provided. 

(z)  Debt securities issued and deposits by customers and banks 

Financial liabilities are recognised when HSBC enters into the contractual provisions of the arrangements with 
counterparties, which is generally on trade date, and initially measured at fair value, which is normally the 
consideration received net of directly attributable transaction costs incurred. Subsequent measurement of 
financial liabilities, other than those measured at fair value through profit or loss and financial guarantees, is at 
amortised cost, using the effective interest method to amortise the difference between proceeds received, net of 
directly attributable transaction costs incurred, and the redemption amount over the expected life of the 
instrument. 

(aa)  Share capital 

Shares are classified as equity when there is no contractual obligation to transfer cash or other financial assets. 
Incremental costs directly attributable to the issue of equity instruments are shown in equity as a deduction from 
the proceeds, net of tax.  

HSBC Holdings plc shares held by HSBC are recognised in equity as a deduction from retained earnings until 
they are cancelled. When such shares are subsequently sold, reissued or otherwise disposed of, any consideration 
received is included in equity, net of any directly attributable incremental transaction costs and related income 
tax effects. 

(ab)  Cash and cash equivalents 

For the purpose of the statement of cash flows, cash and cash equivalents include highly liquid investments that 
are readily convertible to known amounts of cash and which are subject to an insignificant risk of change in  

384 

 
 
 
 
value. Such investments are normally those with less than three months’ maturity from the date of acquisition, 
and include cash and balances at central banks, treasury bills and other eligible bills, loans and advances to 
banks, items in the course of collection from or in transmission to other banks, and certificates of deposit. 

(ac)  Rights issues 

Rights issues to acquire a fixed number of the entity’s own equity instruments for a fixed amount of any currency 
are equity instruments if the entity offers the rights issues pro rata to all of its existing owners of the same class 
of its own non-derivative equity instruments. On initial recognition, these rights are recognised in shareholders’ 
equity and are not subsequently re-measured during the offer period. Following the exercise of the rights and the 
allotment of new shares, the cash proceeds of the rights issue are recognised in shareholders’ equity. Incremental 
costs directly attributable to the rights issue are shown as a deduction from the proceeds, net of tax. 

3  Net income/(expense) from financial instruments designated at fair value 

Net income/(expense) from financial instruments designated at fair value includes: 

• 

• 

• 

all gains and losses from changes in the fair value of financial assets and liabilities designated at fair value, 
including liabilities under investment contracts; 

all gains and losses from changes in the fair value of derivatives that are managed in conjunction with financial 
assets and liabilities designated at fair value; and 

interest income, interest expense and dividend income in respect of: 

–  financial assets and liabilities designated at fair value; and  

–  derivatives managed in conjunction with the above, 

except for interest arising from HSBC’s issued debt securities and derivatives managed in conjunction with those 
debt securities, which is recognised in ‘Interest expense’. 

Net income/(expense) arising on: 
–  financial assets held to meet liabilities under insurance and investment 

contracts  ..........................................................................................................  
–  other financial assets designated at fair value .....................................................  
–  derivatives managed in conjunction with financial assets designated  

at fair value ......................................................................................................  

–  liabilities to customers under investment contracts  ............................................  
–  HSBC’s long-term debt issued and related derivatives  ......................................  
–  changes in own credit spread on long-term debt  ............................................  
–  derivatives managed in conjunction with HSBC’s issued debt securities ......  
–  other changes in fair value  ..............................................................................  
–  other financial liabilities designated at fair value  ...............................................  
–  derivatives managed in conjunction with other financial liabilities  

designated at fair value  ...................................................................................  

Net income/(expense) from financial instruments designated at fair value ............  

HSBC Holdings 

Net income/(expense) arising on:  
–  HSBC’s long-term debt issued and related derivatives  

–  changes in own credit spread on long-term debt  ............................................  
–  derivatives managed in conjunction with HSBC’s issued debt securities ......  
–  other changes in fair value  ..............................................................................  

Net income/(expense) from financial instruments designated at fair value ............  

385 

2009 
US$m 

3,793   
2   

(249)  

3,546   

(1,329)
(6,247)  
(6,533)  
(1,726)  
2,012  
492 

7   

(7,077)

(3,531)  

2009 
US$m 

(2,612)  
(352)  
201   

(2,763)  

2008 
US$m 

(5,064)  
1,738   

77   

(3,249)  

1,751 
6,679   
6,570   
4,413   
(4,304)  
(1,368) 

39   

7,101 

3,852   

2008 
US$m 

2,262   
688   
37   

2,987   

2007 
US$m 

2,056 
581 

(18)

2,619 

(940)
2,812 
3,055
2,476
(2,719)
(395)

(13)

1,464 

4,083 

2007 
US$m 

876 
1,094 
(1,054)

916 

 
 
 
   
   
 
 
 
 
   
   
 
   
   
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 4, 5 and 6 

4  Gains arising from dilution of interests in associates 

  Gains arising 
from dilution 
of HSBC’s 
interests 
US$m 

HSBC’s  
interests after 
issue of  
new shares 

HSBC’s 
  interests before 
issue of 
new shares 
% 

%     

2007 
Industrial Bank1  .......................................................................................................  
Ping An Insurance  ...................................................................................................  
Bank of Communications2 .......................................................................................  
Financiera Independencia S.A. de C.V.  ..................................................................  
Vietnam Technological and Commercial Joint Stock Bank  ...................................  

187     
485     
404     
11     
5     

12.78     
16.78     
18.60     
18.68     
14.44     

15.98 
19.90 
19.90 
19.90 
15.00 

Gains arising from dilution of interests in associates  .............................................  

1,092     

1  Investment held through Hang Seng Bank, a 62.14 per cent owned subsidiary of HSBC. The dilution gains therefore include a minority 

interest of US$71 million. 

2  Subsequent to the dilution of its interests in Bank of Communications, HSBC increased its holding from 18.60 per cent to 19.01 per cent 

at 31 December 2007 (Note 21). 

In 2007, certain HSBC associates issued new shares. HSBC did not subscribe and, as a result, its interests in the 
associates’ equity decreased. The assets of each associate substantially increased as a result of the new share issue 
and, as a consequence, HSBC’s share of the associates’ underlying net assets increased notwithstanding the reduction 
in the Group’s proportionate ownership interests. This increase is a gain arising from the dilution of the Group’s 
interests in the associates, and is presented in the income statement.  

5  Net earned insurance premiums 

2009 
Gross earned premiums  ........................................... 
– gross written premiums  .................................... 
– movement in unearned premiums  .................... 

Reinsurers’ share of gross earned premiums ........... 
– gross written premiums ceded to reinsurers ..... 
– reinsurers’ share of movement in unearned 

premiums .......................................................... 

2008 
Gross earned premiums  ........................................... 
– gross written premiums  .................................... 
– movement in unearned premiums  .................... 

Reinsurers’ share of gross earned premiums ........... 
– gross written premiums ceded to reinsurers ..... 
– reinsurers’ share of movement in unearned 

premiums .......................................................... 

2007 
Gross earned premiums  ........................................... 
– gross written premiums  .................................... 
– movement in unearned premiums  .................... 

Reinsurers’ share of gross earned premiums ........... 
– gross written premiums ceded to reinsurers ..... 
– reinsurers’ share of movement in unearned 

premiums .......................................................... 

1  Discretionary participation features. 

Non-life
insurance 
US$m 

Life 
insurance 
  (non-linked) 
US$m 

Life 
insurance
(linked) 
US$m 

Investment 
contracts 
with DPF1 
US$m 

1,572
1,339
233

(225)
(215)

(10)

5,218 
5,285
(67)

(278)
(280)

2

1,427 
1,427
–

(17)
(11)

(6)

2,774 
2,774 
– 

– 
– 

– 

Total 
US$m 

10,991 
10,825
166

(520)
(506)

(14)

1,347 

4,940 

1,410 

2,774 

10,471 

1,834
1,776
58

(263)
(260)

(3)

6,086 
6,257
(171)

(851)
(878)

27

1,825 
1,825
–

(583)
(564)

(19)

2,802 
2,802 
– 

– 
– 

– 

12,547 
12,660
(113)

(1,697)
(1,702)

5

1,571 

5,235 

1,242 

2,802 

10,850 

1,855
1,853
2

(407)
(385)

(22)

4,906 
4,892
14

(357)
(357)

–

2,350 
2,350
–

(1,161)
(1,166)

5

1,890 
1,890 
– 

– 
– 

– 

11,001 
10,985
16

(1,925)
(1,908)

(17)

1,448 

4,549 

1,189 

1,890 

9,076 

386 

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6  Net insurance claims incurred and movement in liabilities to policyholders  

2009 
Gross claims incurred and movement in liabilities ..... 
– claims, benefits and surrenders paid  ................ 
– movement in liabilities  ..................................... 

Reinsurers’ share of claims incurred and  

movement in liabilities  ....................................... 
– claims, benefits and surrenders paid  ................ 
– movement in liabilities  ..................................... 

2008 
Gross claims incurred and movement in liabilities ..... 
– claims, benefits and surrenders paid  ................ 
– movement in liabilities  ..................................... 

Reinsurers’ share of claims incurred and  

movement in liabilities  ....................................... 
– claims, benefits and surrenders paid  ................ 
– movement in liabilities  ..................................... 

2007 
Gross claims incurred and movement in liabilities ..... 
– claims, benefits and surrenders paid  ................ 
– movement in liabilities  ..................................... 

Reinsurers’ share of claims incurred and  

movement in liabilities  ....................................... 
– claims, benefits and surrenders paid  ................ 
– movement in liabilities  ..................................... 

1  Discretionary participation features. 

Non-life
insurance 
US$m 

Life 
insurance 
  (non-linked) 
US$m 

Life 
insurance
(linked) 
US$m 

Investment 
contracts  
 with DPF1 
US$m 

1,281 
987
294

(158)
(156)
(2)

4,669 
2,098
2,571

(98)
(159)
61

2,676 
325
2,351

146 
(21)
167

3,934 
1,818 
2,116 

– 
– 
– 

Total 
US$m 

12,560 
5,228
7,332

(110)
(336)
226

1,123 

4,571 

2,822 

3,934 

12,450 

1,044 
1,044
–

(83)
(158)
75

961 

1,099 
1,017
82

(171)
(207)
36

928 

5,480 
1,491
3,989

(792)
(172)
(620)

939 
481
458

(1,442)
(44)
(1,398)

1,743 
1,911 
(168) 

– 
– 
– 

9,206 
4,927
4,279

(2,317)
(374)
(1,943)

4,688 

(503)

1,743 

6,889 

3,377 
940
2,437

349 
(169)
518

2,886 
790
2,096

(1,120)
(45)
(1,075)

2,188 
1,080 
1,108 

– 
– 
– 

9,550 
3,827
5,723

(942)
(421)
(521)

3,726 

1,766 

2,188 

8,608 

387 

 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 7 and 8 

7  Net operating income 

Net operating income is stated after the following items of income, expense, gains and losses: 

Income 
Interest recognised on impaired financial assets  .....................................................  
Fees earned on financial assets or liabilities not held for trading nor  

designated at fair value, other than fees included in effective interest  
rate calculations on these types of assets and liabilities  .....................................  

Fees earned on trust and other fiduciary activities where HSBC holds  

or invests assets on behalf of its customers  ........................................................  
Income from listed investments ...............................................................................  
Income from unlisted investments ...........................................................................  
Losses from the fraud at Bernard L Madoff Investment Securities LLC  ...............  

Expense 
Interest on financial instruments, excluding interest on financial liabilities  

2009 
US$m 

941 

2008 
US$m 

1,040 

12,310 

14,511 

2,735 
9,201 
7,085 
(72)

3,314 
11,425 
11,359 
(984) 

2007 
US$m 

404 

15,140 

3,695 
10,944 
10,429 
– 

held for trading or designated at fair value  .........................................................  

(19,737)

(45,525) 

(50,876)

(1,580)

(1,866) 

(1,923)

Fees payable on financial assets or liabilities not held for trading nor  

designated at fair value, other than fees included in effective interest rate 
calculations on these types of assets and liabilities  ............................................  

Fees payable relating to trust and other fiduciary activities where  

HSBC holds or invests assets on behalf of its customers  ...................................  

Gains/(losses) 
Gain on disposal or settlement of loans and advances ............................................  
Impairment of available-for-sale equity securities ..................................................  
Gains on disposal of property, plant and equipment, intangible assets  

and non-financial investments  ............................................................................  
Gain on sale/repurchase of 8 Canada Square1..........................................................  

Loan impairment charges and other credit risk provisions ..............................  
Net impairment charge on loans and advances ...................................................  
Impairment of available-for-sale debt securities .................................................  
Impairment in respect of other credit risk provisions  .........................................  

1  The repurchase of 8 Canada Square occurred in 2008. See Note 23 for further details. 

8  Employee compensation and benefits 

Wages and salaries ...................................................................................................  
Social security costs .................................................................................................  
Post-employment benefits  .......................................................................................  

(116)

244 
(358)

457 
576 

(26,488)
(24,942)
(1,474)
(72)

2009 
US$m 

16,268 
1,512 
688 

18,468 

The average number of persons employed by HSBC during the year was as follows: 

Europe ......................................................................................................................  
Hong Kong  ..............................................................................................................  
Rest of Asia-Pacific1 ................................................................................................  
Middle East1 .............................................................................................................  
North America  .........................................................................................................  
Latin America  ..........................................................................................................  

2009 

84,056 
28,894 
88,122 
8,468 
42,202 
57,774 

(159) 

(163)

94 
(1,042) 

465 
416 

(24,937) 
(24,131) 
(737) 
(69) 

2008 
US$m 

18,169 
1,625 
998 

20,792 

2008 

87,864 
30,030 
87,954 
8,201 
53,090 
64,319 

64 
(42)

213 
– 

(17,242)
(17,177)
(44)
(21)

2007 
US$m 

18,535 
1,587 
1,212 

21,334 

2007 

86,918 
27,702 
75,095 
8,008 
58,117 
66,442 

Total  .........................................................................................................................  

309,516 

331,458 

322,282 

1  The Middle East is disclosed as a separate geographical region with effect from 1 January 2009. Previously, it formed part of Rest of 

Asia-Pacific. Comparative data have been adjusted accordingly.  

388 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Post-employment benefit plans 

Income statement charge 

2009 
US$m 

2008 
US$m 

Defined benefit pension plans  .................................................................................  
– HSBC Bank (UK) Pension Scheme  .................................................................  
– Other plans ........................................................................................................  

Defined contribution pension plans .........................................................................  

Defined benefit healthcare plans  .............................................................................  
Defined contribution healthcare plans .....................................................................  

161 
(179)
340

492 

653 
31 
4 

688 

Net liabilities recognised on balance sheet in respect of defined benefit plans 

Defined benefit pension plans  ................................................................................................................. 
– HSBC Bank (UK) Pension Scheme  ................................................................................................. 
– Other plans ........................................................................................................................................ 

Defined benefit healthcare plans  ............................................................................................................. 

477 
255 
222 

498 

975 
13 
10 

998 

2009 
US$m 

6,147 
3,822 
2,325 

820 

6,967 

2007 
US$m 

694 
490
204

484 

1,178 
33 
1 

1,212 

2008 
US$m 

3,154 
392
2,762

734 

3,888 

HSBC pension plans 

HSBC operates 211 pension plans throughout the world, covering 88 per cent of HSBC’s employees, with a total 
pension cost of US$653 million (2008: US$975 million; 2007: US$1,178 million). The income statement charge for 
plans outside the UK was US$760 million (2008: US$678 million; 2007: US$626 million). This was partly offset by 
a gain of US$107 million on the UK plans, which included a one-off accounting gain of US$499 million due to a 
change in the basis of delivering death-in-service, ill health and early retirement benefits for some UK employees. 

HSBC has been progressively offering all new employees membership of defined contribution plans. At 
31 December 2009, 59 per cent of HSBC’s staff were members of defined contribution plans. The related 
pension cost for the year was US$492 million (2008: US$498 million; 2007: US$484 million). 

Defined benefit plans cover 29 per cent of HSBC’s employees. For these plans, the long-term investment objectives 
of both HSBC and, where relevant and appropriate, the trustees are:  

• 

• 

to limit the risk of the assets failing to meet the liabilities of the plans over the long-term; and 

to maximise returns consistent with an acceptable level of risk so as to control the long-term costs of the defined 
benefit plans. 

Both HSBC and, where relevant and appropriate, the trustees consider that the investment policy should be consistent 
with meeting their mutual overall long-term investment objectives. In pursuit of these long-term objectives, a 
benchmark is established for the allocation of the defined benefit plan assets between asset classes. In addition, each 
permitted asset class has its own benchmarks, such as stock market or property valuation indices and, where relevant, 
desired levels of out-performance. The benchmarks are reviewed at least triennially within 18 months of the date at 
which an actuarial valuation is made, or more frequently if required by local legislation or circumstances. The 
process generally involves an extensive asset and liability review. 

The majority of the Group’s defined benefit plans are funded plans. The assets of most of the larger ones are held in 
trusts or similar funds separate from HSBC. The plans are reviewed at least annually or in accordance with local 
practice and regulations by qualified actuaries. The actuarial assumptions used to calculate the defined benefit 
obligations and related current service costs vary according to the economic conditions of the countries in which the 
plans are situated. 

The largest plan exists in the UK, where the HSBC Bank (UK) Pension Scheme covers employees of HSBC Bank plc 
and certain other employees of HSBC. This comprises a funded defined benefit plan (‘the principal plan’), which is 

389 

 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 8  

closed to new entrants, and a defined contribution plan which was established in July 1996 for new employees.  

The principal plan holds a diversified portfolio of investments to meet future cash flow liabilities arising from 
accrued benefits as they fall due to be paid. The Trustee of the principal plan is required to produce a written 
Statement of Investment Principles which governs decision-making about how investments are made. 

In 2006, HSBC and the Trustee of the principal plan agreed to change the investment strategy in order to reduce the 
investment risk. This involved switching from a mainly equity-based strategy to one based largely on holding bonds 
and a more diverse range of investments, and included a commitment to undertake a programme of swap 
arrangements by which the principal plan makes LIBOR-related interest payments in exchange for the receipt of cash 
flows which are based on projected future benefit payments to be made from the principal plan. The asset allocation 
for this strategy was: 

Equities  ................................................................................................................................................................................  
Bonds  ...................................................................................................................................................................................  
Alternative assets1  ................................................................................................................................................................  
Property ................................................................................................................................................................................  
Cash  .....................................................................................................................................................................................  

% 

15.0 
50.0 
10.0 
10.0 
15.0 

100.0 

1  Alternative assets include emerging market bonds, loans, and infrastructure assets. 

At 31 December 2009, the above strategy remained substantially in place with details of the swap arrangements 
included in Note 43. 

The latest actuarial investigation of the principal plan was made as at 31 December 2008 by C G Singer, Fellow of 
the Institute of Actuaries, of Watson Wyatt Limited, a Towers Watson company. At that date, the market value of the 
HSBC Bank (UK) Pension Scheme’s assets was £10.6 billion (US$15.5 billion) (including assets relating to the defined 
benefit plan, the defined contribution plan and additional voluntary contributions). The market value of the plan assets 
represented 77 per cent of the amount expected to be required, on the basis of the assumptions adopted, to provide the 
benefits accrued to members after allowing for expected future increases in earnings, and the resulting deficit 
amounted to £3.2 billion (US$4.7 billion). The method adopted for this investigation was the projected unit method.  

The expected cash flows from the plan were projected by reference to the Retail Price Index (‘RPI’) swap break-even 
curve at 31 December 2008. Salary increases were assumed to be 0.5 per cent per annum above RPI and inflationary 
pension increases, subject to a minimum of zero per cent and a maximum of 5 per cent (maximum of 3 per cent per 
annum in respect of service accrued since 1 July 2009), were assumed to be in line with RPI. The projected cash 
flows were discounted at the LIBOR swap curve at 31 December 2008 plus a margin for the expected return on the 
investment strategy of 190 basis points per annum. The mortality experience of the plan’s pensioners over the three 
year period since the previous valuation was analysed and, on the basis of this analysis, the mortality assumptions 
were set based on the SAPS S1 series of tables which best fit the pensioner experience. Allowance was made for 
future improvements to mortality rates in line with the medium cohort projections with a minimum improvement rate 
set at 1.75 per cent for males and 1.25 per cent for females. 

HSBC Bank plc has agreed with the Trustee to reduce the deficit of the plan by meeting a schedule of additional 
future funding payments as set out below (unless a mutually agreed alternative is adopted by 30 June 2010): 

2009  .........................................................................................................................................................   
2010  .........................................................................................................................................................   
2011  .........................................................................................................................................................   
2012  .........................................................................................................................................................   
2013  .........................................................................................................................................................   
2014  .........................................................................................................................................................   
2015  .........................................................................................................................................................   
2016  .........................................................................................................................................................   
2017  .........................................................................................................................................................   
2018  .........................................................................................................................................................   

US$m1    

nil     
nil     
nil     
754     
754     
754     
1,022     
1,022     
1,022     
1,022     

£m 

nil 
nil 
nil 
465 
465 
465 
630 
630 
630 
630 

1  The payment schedule was agreed with the Trustee in pounds sterling and the equivalent US dollar amounts are shown at the exchange 

rate effective as at 31 December 2009. 

390 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The payments of £465 million (US$754 million) to be made in each of 2012, 2013 and 2014 reflect the funding 
payments agreed following the 2005 triennial actuarial valuation.  

HSBC considers that the contributions set out above, together with investment returns at an expected level of 
240 basis points above the LIBOR swap curve, would be sufficient to meet the deficit as at 31 December 2008 over 
the agreed period. At each subsequent actuarial valuation, HSBC has agreed with the Trustee that any shortfall in 
investment returns relative to this expected level, subject to a maximum of 50 basis points per annum, will be 
eliminated by payment of equal cash instalments over the remaining years to the end of this recovery plan period. 

HSBC Bank plc also agreed to make ongoing contributions to the principal plan in respect of the accrual of benefits 
of defined benefit section members at various rates dependent on the benefit accrual options selected. The average 
rate is estimated to be 34 per cent of pensionable salaries (less member contributions) payable from 1 April 2010 until 
the completion of the next actuarial valuation, due as at 31 December 2011. The average rate is reflective of the 
different membership groups following changes made to the Scheme during 2009. During 2009, HSBC paid 
contributions at the rate of 38 per cent of pensionable salaries and will continue contributions at this rate until 
31 March 2010.  

On 1 July 2009, changes to the design of the defined benefit section of the principal plan were introduced. This 
included the introduction of employee contributions, optionality concerning future benefit accrual and, with effect 
from 1 April 2010, an increased Normal Retirement Age of 65 years. In addition, enhancements to the defined 
contribution section were also introduced.  

As part of the 31 December 2008 valuation, calculations were also carried out as to the amount of assets that 
might be needed to meet the liabilities if the Scheme was discontinued and the members’ benefits bought out with an 
insurance company (although in practice this may not be possible for a plan of this size) or the Trustee continued to 
run the plan without the support of HSBC. The amount required under this approach is estimated to be £19.8 billion 
(US$28.9 billion) as at 31 December 2008. In arriving at this estimation, a more prudent assumption about future 
mortality was made than for the assessment of the ongoing position and it was assumed that the Trustee would alter 
the investment strategy to be an appropriately matched portfolio of UK government bonds. An explicit allowance 
for expenses was also included.  

Benefit payments (US$m) 

1,800

1,600

1,400

1,200

1,000

800

600

400

200

0
2010

2020

2030

2040

2050

2060

2070

2080

2090

2100  

The benefits payable from the defined benefit plan are expected to be as shown in the chart above. 

In Hong Kong, the HSBC Group Hong Kong Local Staff Retirement Benefit Scheme covers employees of The 
Hongkong and Shanghai Banking Corporation and certain other employees of HSBC Group. The scheme comprises 
a funded defined benefit scheme (which provides a lump sum on retirement but is now closed to new members) and 
a defined contribution scheme. The latter was established on 1 January 1999 for new employees. The latest 
valuation of the defined benefit scheme was made at 31 December 2008, and was performed by Estella Chiu, fellow 
of the Society of Actuaries of the United States of America, of HSBC Insurance (Asia) Limited, a subsidiary of 
HSBC Holdings. At that valuation date, the market value of the defined benefit scheme’s assets was 
US$1,072 million. On an ongoing basis, the actuarial value of the scheme’s assets represented 103 per cent of the 
actuarial present value of the benefits accrued to members, after allowing for expected future increases in salaries, 
and the resulting surplus amounted to US$34 million. On a wind-up basis, the scheme’s assets represented 
104 per cent of the members’ vested benefits, based on current salaries, and the resulting surplus amounted to 
US$44 million. The attained age method has been adopted for the valuation and the major assumptions used in this 
valuation were a discount rate of 6 per cent per annum and long-term salary increases of 5 per cent per annum.

391 

H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 8 

The HSBC North America (US) Retirement Income Plan covers all employees of HSBC Bank USA, HSBC Finance 
and HSBC USA who have reached the age of 21 and met the one year of service participation requirement. The 
Retirement Income Plan provides final average pay benefits to legacy participants and cash balance benefits to all 
other participants. All new employees participate in the cash balance section of the plan. The most recent actuarial 
valuation of the plan was made at 1 January 2009 by Jennifer Jakubowski, Fellow of the Society of Actuaries, 
Enrolled Actuary and member of the American Academy of Actuaries, and Emily Carlson, Associate of the Society 
of Actuaries, and member of the American Academy of Actuaries. At that date, the actuarial value of the plan’s assets 
was US$2,429 million. The assets represented 113 per cent of the benefits accrued to members as valued under the 
provisions of the Pension Protection Act of 2006 that was effective for the plan year beginning 1 January 2008. The 
resulting surplus amounted to US$280 million. The method employed for this valuation was the traditional unit credit 
method and the discount rate was determined using a full yield curve method, which resulted in an effective interest 
rate of 8.01 per cent per annum. 

In February 2010, HSBC North America announced a plan to cease all future benefit accruals for legacy participants 
under the final average pay formula components of the HSBC North America (US) Retirement Income Plan with 
effect from 1 January 2011. HSBC currently estimates that as a result of these changes, HSBC North America will 
record a reduction to total pension expense in 2010 of approximately US$13 million and a one-time curtailment gain 
of approximately US$144 million. 

The HSBC Bank (UK) Pension Scheme, The HSBC Group Hong Kong Local Staff Retirement Benefit Scheme, and 
the HSBC North America (US) Retirement Income Plan cover 34 per cent of HSBC’s employees. 

HSBC healthcare benefits plans 

HSBC also provides post-employment healthcare benefits under plans in the UK, the US, Canada, Mexico and Brazil, 
the majority of which are unfunded. The majority of post-employment healthcare benefits plans are defined benefit 
plans and are accounted for in the same manner as defined benefit pension plans. The plans are reviewed at least 
annually or in accordance with local practice and regulations by qualified actuaries. The actuarial assumptions used 
to calculate the defined benefit obligation and related current service cost vary according to the economic conditions 
of the countries in which they are situated. Total healthcare cost was US$35 million (2008: US$23 million; 2007: 
US$34 million).  

Post-employment defined benefit plans’ principal actuarial financial assumptions  

The principal actuarial financial assumptions used to calculate the Group’s obligations under its defined benefit 
pension and post-employment healthcare plans at 31 December 2009, were as follows. These assumptions will also 
form the basis for measuring periodic costs under the plans in 2010: 

Healthcare cost trend 

  Discount 
rate 

Inflation
rate 

Rate of 
 increase for 

pensions1  

Rate 
of pay
increase   

Initial 
rate 

  Ultimate 

Year of 
ultimate
rate 

n/a 
n/a 
2027 
n/a 
n/a 
2019 
n/a 
2015 
n/a 
n/a 

rate   

%     

7.70 
n/a 
4.50 
n/a 
6.75 
5.50 
n/a 
5.00 
n/a 
n/a 

%     

%     

%     

UK2  ....................................  
Hong Kong  ........................  
US  ......................................  
Jersey  .................................  
Mexico  ...............................  
Brazil ..................................  
France  ................................  
Canada  ...............................  
Switzerland  ........................  
Germany .............................  

5.70   
2.58   
5.92   
5.70   
8.50   
11.25   
5.50   
6.25   
3.25   
5.50   

3.70   
n/a   
2.50   
3.70   
3.50   
4.50   
2.00   
2.50   
1.50   
2.00   

3.50   
n/a   
n/a   
3.70   
3.50   
4.50   
2.00   
n/a   
n/a   
2.00   

%     

4.20     
5.00     
3.50     
5.45     
4.50     
5.50     
3.00     
3.72     
2.50     
3.00     

%     

7.70   
n/a   
7.40   
n/a   
6.75   
10.00   
n/a   
8.00   
n/a   
n/a   

1  Rate of increase for pensions in payment and deferred pension (except for the UK). 
2  Rate of increase for pensions in the UK is for pensions in payment only. 

392 

 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
   
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Year of 
ultimate
rate 

n/a 
n/a 
2018 
n/a 
n/a 
2018 
n/a 
2012 
n/a 
n/a 

rate   

%     

6.90 
n/a 
5.00 
n/a 
6.75 
5.50 
n/a 
4.90 
n/a 
n/a 

Year of 
ultimate
 rate 

n/a 
n/a 
2014 
n/a 
n/a 
2017 
n/a 
2012 
n/a 
n/a 

rate   

%     

7.30     
n/a     
5.00     
n/a     
6.00     
5.50     
6.00     
4.90     
n/a     
n/a     

The principal actuarial financial assumptions used to calculate the Group’s obligations under its defined benefit 
pension and post-employment healthcare plans at 31 December 2008, were as follows. These assumptions also 
formed the basis for measuring periodic costs under the plans in 2009: 

Healthcare cost trend 

  Discount 
rate 

Inflation 
rate 

Rate of 
  increase for 

pensions1  

Rate 
of pay 
increase   

Initial 
rate 

  Ultimate 

%     

%     

%     

UK2  ....................................  
Hong Kong .........................  
US  ......................................  
Jersey ..................................  
Mexico  ...............................  
Brazil ..................................  
France .................................  
Canada  ...............................  
Switzerland  ........................  
Germany .............................  

6.50   
1.19   
6.05   
6.50   
8.10   
10.75   
5.75   
7.19   
2.60   
5.75   

2.90   
n/a   
2.50   
2.90   
3.50   
4.50   
2.00   
2.50   
1.50   
2.00   

3.00   
n/a   
n/a   
2.90   
2.00   
4.50   
2.00   
n/a  
n/a   
2.00   

%     

3.40     
5.00     
3.50     
4.65     
4.50     
5.50     
3.00     
3.85     
2.39     
3.00     

%     

6.90   
n/a   
8.90   
n/a   
6.75   
10.00   
n/a   
8.20   
n/a   
n/a   

1  Rate of increase for pensions in payment and deferred pension (except for the UK). 
2  Rate of increase for pensions in the UK is for pensions in payment only. 

The principal actuarial financial assumptions used to calculate the Group’s obligations under its defined benefit 
pension and post-employment healthcare plans at 31 December 2007, were as follows. These assumptions also 
formed the basis for measuring periodic costs under the plans in 2008: 

Healthcare cost trend 

  Discount 
rate 

Inflation 
rate 

Rate of 
  increase for 
pensions1  

Rate 
of pay 
increase   

Initial 
rate 

  Ultimate 

UK .......................................... 
Hong Kong ............................. 
US  .......................................... 
Jersey ...................................... 
Mexico  ................................... 
Brazil ...................................... 
France ..................................... 
Canada  ................................... 
Switzerland  ............................ 
Germany ................................. 

%     

5.80     
3.45     
6.55     
5.80     
7.88     
10.75     
5.50     
5.43     
3.30     
5.50     

%     

3.30     
n/a     
2.50     
3.30     
3.50     
4.50     
2.00     
2.50     
1.50     
2.00     

%     

3.30     
n/a     
n/a     
3.30     
2.00     
4.50     
2.00     
n/a     
n/a     
2.00     

%     

4.30     
5.02     
3.75     
5.05     
4.50     
4.50     
3.00     
3.86     
2.38     
3.00     

%     

7.30     
n/a     
9.60     
n/a     
6.00     
10.50     
6.00     
9.00     
n/a     
n/a     

1  Rate of increase for pensions in payment and deferred pension. 

HSBC determines the discount rates to be applied to its obligations in consultation with the plans’ local actuaries, 
on the basis of current average yields of high quality (AA rated or equivalent) debt instruments, with maturities 
consistent with those of the defined benefit obligations. In countries where there is no deep market in corporate 
bonds, government bond yields have been used. The yield curve has been extrapolated where the term of the 
liabilities is longer than the duration of available bonds and the discount rate used then takes into account the term 
of the liabilities and the shape of the yield curve. 

When determining the discount rate with reference to a bond index, an appropriate index for the specific region has 
been used. The expected return on plan assets represents the best estimate of long-term future asset returns, which 
takes into account historical market returns plus additional factors such as the current rate of inflation and interest 
rates. 

393 

 
 
 
   
   
   
 
 
 
 
 
 
   
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
   
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 8  

Mortality assumptions are significant in measuring the Group’s obligations under its defined benefit pension and 
post-employment healthcare plans, particularly given the maturity of the plans. The mortality tables and average life 
expectancy at 65 used at 31 December 2009 were as follows: 

Mortality table 

UK ..............................................  SAPS MC1 
Hong Kong  ................................  n/a 
US  ..............................................  RP 2000 fully generational 
Jersey  .........................................  80% of PNA002 
Mexico  .......................................  EMSSA-97, AA generational scale from 

RP 2000 series 

Brazil ..........................................  RP 2000 fully generational 
France  ........................................  TG 05 
Canada  .......................................  UP94 generational 
Switzerland  ................................  BVG 20053 
Germany .....................................  Heubeck 2005 G 

Life expectancy at 
age 65 for a male 
member currently: 
Aged 65 

Aged 45 

Life expectancy at 
age 65 for a female 
member currently: 
Aged 65 

Aged 45 

22.3   
n/a   
19.2   
24.1   

18.5 
19.2   
23.2   
19.5   
17.9   
18.3   

24.2   
n/a   
20.7   
26.1   

20.1   
20.7   
26.0   
21.1   
17.9   
21.0   

23.3   
n/a   
21.2   
26.5   

21.1   
21.2   
26.7   
22.0   
21.0   
22.4   

25.2 
n/a 
22.1 
28.4 

22.0 
22.1 
29.6 
22.8 
21.0 
25.0 

1  SAPS MC projections with 1 per cent minimum improvement beyond 2002. Light table with 1.08 rating for male and standard table with 

1.06 rating for female. 

2  PNA00 year of birth and medium cohort with 1 per cent minimum improvement thereafter. 
3  Additional 8.5 per cent liability loading for future mortality improvements. 

The mortality tables and average life expectancy at 65 used at 31 December 2008 were as follows: 

Mortality table 

UK ..............................................  PA921 
Hong Kong  ................................  n/a 
US  ..............................................  RP 2000 fully generational 
Jersey  .........................................  90% of PNA002 
Mexico  .......................................  EMSSA-97, AA generational scale  

from RP 2000 series 

Brazil ..........................................  RP 2000 fully generational 
France  ........................................  TG 05 
Canada pension plans  ................  Between UP94 C2015 and  

UP94 C2027 
Canada healthcare plan ..............  UP94 C2025 
Switzerland  ................................  BVG 20053 
Germany .....................................  Heubeck 2005 G 

Life expectancy at 
age 65 for a male 
member currently: 

Life expectancy at 
age 65 for a female 
member currently: 

Aged 65 

Aged 45 

Aged 65 

Aged 45 

20.8   
n/a   
19.1   
23.0   

18.3 
19.1   
23.1   
18.5 
and 19.4 

19.3   
17.9   
18.0   

22.8   
n/a   
20.6   
25.0   

19.8   
20.6   
25.9   
18.5  
and 19.4   
19.3   
17.9   
20.7   

24.1   
n/a   
21.1   
25.4   

21.0   
21.1   
26.6   
21.1  
and 21.6   
21.5   
21.0   
22.1   

26.2 
n/a 
22.0 
27.3 

21.9 
22.0 
29.4 
21.1 
and 21.6 
21.5 
21.0 
24.7 

1  PA92 with standard improvements to 2005 and medium cohort with 1 per cent minimum improvement thereafter. 
2  PNA00 year of birth and medium cohort with 1 per cent minimum improvement thereafter. 
3  Additional 8.5 per cent liability loading for future mortality improvements. 

Actuarial assumption sensitivities 

The discount rate is sensitive to changes in market conditions arising during the reporting period. The mortality rates 
used are sensitive to experience from the plan member profile. The following table shows the effect of changes in 
these and the other key assumptions on the principal plan: 

394 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
HSBC Bank (UK) Pension Scheme
2008 
US$m 

2009     

US$m 

Discount rate 
Change in pension obligation at year end from a 25bps increase ........................................................... 
Change in pension obligation at year end from a 25bps decrease  .......................................................... 
Change in 2010 pension cost from a 25bps increase  .............................................................................. 
Change in 2010 pension cost from a 25bps decrease .............................................................................. 

Rate of inflation 
Change in pension obligation at year end from a 25bps increase ........................................................... 
Change in pension obligation at year end from a 25bps decrease  .......................................................... 
Change in 2010 pension cost from a 25bps increase  .............................................................................. 
Change in 2010 pension cost from a 25bps decrease .............................................................................. 

Rate of increase for pensions in payment and deferred pensions 
Change in pension obligation at year end from a 25bps increase ........................................................... 
Change in pension obligation at year end from a 25bps decrease  .......................................................... 
Change in 2010 pension cost from a 25bps increase  .............................................................................. 
Change in 2010 pension cost from a 25bps decrease .............................................................................. 

Rate of pay increase 
Change in pension obligation at year end from a 25bps increase ........................................................... 
Change in pension obligation at year end from a 25bps decrease  .......................................................... 
Change in 2010 pension cost from a 25bps increase  .............................................................................. 
Change in 2010 pension cost from a 25bps decrease .............................................................................. 

Investment return 
Change in 2010 pension cost from a 25bps increase  .............................................................................. 
Change in 2010 pension cost from a 25bps decrease .............................................................................. 

Mortality 
Change in pension obligation from each additional year of longevity assumed  .................................... 

(879) 
946 
(13) 
13 

964 
(907) 
65 
(63) 

800 
(766) 
50 
(49) 

195 
(174) 
18 
(16) 

(44) 
44 

487 

(559)
595 
(9)
10 

525 
(493)
45 
(41)

349 
(328)
29 
(23)

172 
(168)
16 
(15)

(36)
36 

365

The following table shows the effect of changes in the discount rate and in mortality rates on plans other than the 
principal plan: 

Change in defined benefit obligation at year end from a 25bps increase in discount rate  ..................... 
Change in 2010 defined benefit charge from a 25bps increase in discount rate  .................................... 
Increase in defined benefit obligation from each additional year of longevity assumed  ....................... 

Defined benefit pension plans 

Other plans 

2009 
US$m 

(269) 
(3) 
120 

2008 
US$m 

(255)
(4)
91 

The calculation of the net liability under the Group’s defined benefit pension plans is set out below together with the 
expected rates of return and plan assets used to measure the net defined benefit pension costs in each subsequent year. 

HSBC Bank (UK) Pension Scheme  

2009 

Expected 
  rates of return 

%     

2008 

Value   
US$m     

Expected  
rates of return     
%     

Fair value of plan assets ............................................................   
Equities  .................................................................................   
Bonds ....................................................................................   
Property  ................................................................................   
Other  .....................................................................................   

Defined benefit obligation ........................................................   
Present value of funded obligations  .....................................   

Net liability  ...............................................................................   

8.4 
5.3 
7.7 
5.3 

17,701 
2,770
12,597
1,502
832

(21,523)
(21,523)

(3,822)

8.1 
5.7 
6.9 
4.2 

Value 
US$m 

14,865 
2,242
10,999
1,184
440

(15,257)
(15,257)

(392)

395 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 8  

2009 

Expected
  rates of return1

%     

Other plans  

2008 

Value   
US$m     

Expected 
rates of return1    
%     

Fair value of plan assets  ...........................................................   
Equities .................................................................................   
Bonds ....................................................................................   
Property  ................................................................................   
Other  .....................................................................................   

Defined benefit obligation ........................................................   
Present value of funded obligations .....................................   
Present value of unfunded obligations .................................   

Effect of limit on plan surpluses ............................................... 
Unrecognised past service cost ................................................. 

Net liability  ...............................................................................   

8.2 
5.0 
6.4 
3.5 

6,822 
2,302
3,809
55
656

(9,109)
(8,588)
(521)

(47)
9 

(2,325)

1  The expected rates of return are weighted on the basis of the fair value of the plan assets. 

8.3 
5.0 
6.3 
3.8 

Value 
US$m 

6,024 
1,856
3,261
87
820

(8,787)
(8,271)
(516)

(9)
10 

(2,762)

Plan assets of the Group’s pension schemes included US$62 million (2008: US$52 million) of equities and 
US$2 million (2008: US$2 million) of bonds issued by HSBC and US$1,925 million (2008: US$2,204 million) of 
other assets placed or transacted with HSBC. The fair value of plan assets included derivatives entered into with the 
HSBC Bank (UK) Pension Scheme with a positive fair value of US$1,049 million at 31 December 2009 (2008: 
US$1,779 million positive fair value) and US$27 million positive fair value (2008: US$388 million positive fair 
value) in respect of the HSBC International Staff Retirement Benefits Scheme. Further details of these swap 
arrangements are included in Note 43. 

Changes in the present value of defined benefit obligations 

At 1 January .............................................................................. 
Current service cost  .................................................................. 
Interest cost ............................................................................... 
Contributions by employees  ..................................................... 
Actuarial (gains)/losses  ............................................................ 
Benefits paid  ............................................................................. 
Past service cost – vested immediately  .................................... 
Past service cost – unvested benefits ........................................ 
Disposals ................................................................................... 
Business combinations  ............................................................. 
Reduction in liabilities resulting from curtailments ................. 
Liabilities extinguished on settlements  .................................... 
Exchange differences ................................................................ 

At 31 December ........................................................................ 

Changes in the fair value of plan assets 

HSBC Bank (UK) Pension Scheme
2008 
US$m 

2009 
US$m 

15,257 
260 
1,019 
5 
4,563 
(884)
– 
– 
– 
– 
– 
(499)
1,802 

21,523 

23,512 
387 
1,227 
2 
(3,032)
(873)
– 
– 
– 
– 
– 
– 
(5,966)

15,257 

HSBC Bank (UK) Pension Scheme
2008 
US$m 

2009 
US$m 

At 1 January .............................................................................. 
Expected return on plan assets  ................................................. 
Contributions by HSBC ............................................................ 
– normal ................................................................................ 
– special ................................................................................ 

Contributions by employees  ..................................................... 
Experience gains/(losses)  ......................................................... 
Benefits paid  ............................................................................. 
Assets distributed on curtailments ............................................ 
Assets distributed on settlements  ............................................. 
Exchange differences ................................................................ 

14,865 
959 
367 
367
–

5 
871 
(884)
– 
– 
1,518 

At 31 December ........................................................................ 

17,701 

22,704 
1,359 
462 
462
–

2 
(2,861)
(873)
– 
– 
(5,928)

14,865 

Other plans 

2009 
US$m 

8,787 
334 
397 
17 
(114) 
(608) 
20 
– 
– 
4  
(41) 
(1) 
314 

9,109 

Other plans 

2009 
US$m 

6,024 
381 
596 
178 
418 

17 
65 
(522) 
(5) 
(6) 
272 

6,822 

2008 
US$m 

8,873 
357 
466 
40 
358 
(596)
9 
10 
(44)
– 
(20)
(81)
(585)

8,787 

2008 
US$m 

7,768 
549 
238 
223
15

40 
(1,452)
(576)
– 
(40)
(503)

6,024 

396 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The special contributions of US$418 million include an additional contribution of US$240 million to the HSBC 
North America (US) Retirement Income Plan. Special contributions also include US$160 million in respect of the 
HSBC International Staff Retirement Benefits Scheme which was made to fund the deficit shown in the actuarial 
valuation report as at 31 December 2008. US$91 million of the contribution to the HSBC International Staff 
Retirement Benefits Scheme was made in the form of cash and US$69 million was contributed in the form of asset-
backed securities previously held within the Group.  

The actual return on plan assets for the year ended 31 December 2009 was a positive return of US$2,276 million 
(2008: negative US$2,405 million). HSBC expects to make US$520 million of contributions to defined benefit 
pension plans during 2010. Benefits expected to be paid from the plans to retirees over each of the next five years, 
and in aggregate for the five years thereafter, are: 

HSBC Bank (UK) Pension  

Scheme .................................... 
Other significant plans ................ 

2010 
US$m 

683 
453 

2011 
US$m 

725 
512 

2012 
US$m 

756 
534 

2013 
US$m 

801 
560 

2014 
US$m 

2015-2019 
US$m 

847 
592 

5,359 
3,561 

Total (income)/expense recognised in the income statement in ‘Employee compensation and benefits’ 

Current service cost  .................... 
Interest cost  ................................. 
Expected return on plan assets  ... 
Past service cost .......................... 
Gains on curtailments  ................. 
(Gains)/losses on settlements ...... 

Total (income)/expense  .............. 

HSBC Bank (UK) Pension Scheme 

2009 
US$m 

260 
1,019 
(959)
– 
– 
(499)

(179)

2008 
US$m 

387 
1,227 
(1,359)
– 
– 
– 

255 

2007 
US$m 

454 
1,247 
(1,211)
– 
– 
– 

490 

2009 
US$m 

334 
397 
(381)
21 
(36)
5 

340 

Other plans 
2008 
US$m 

357 
466 
(549) 
9 
(20) 
(41) 

222 

2007 
US$m 

347 
398 
(486)
7 
(63)
1 

204 

The US$499 million settlement gain in 2009 relates to an accounting benefit following a restructuring of the basis of 
delivery of death in service and ill health early retirement benefits to certain UK employees. 

Summary 

Defined benefit obligation .....................................  
Fair value of plan assets .........................................  

Net deficit  ..............................................................  

Experience gains/(losses) on plan liabilities  .........  
Experience gains/(losses) on plan assets  ...............  
Gains/(losses) from changes in actuarial  

assumptions  .......................................................  

Total net actuarial gains/(losses)  ...........................  

Defined benefit obligation .....................................  
Fair value of plan assets .........................................  

Net deficit  ..............................................................  

Experience gains/(losses) on plan liabilities  .........  
Experience gains/(losses) on plan assets  ...............  
Gains/(losses) from changes in actuarial  

assumptions  .......................................................  

Total net actuarial gains/(losses)  ...........................  

HSBC Bank (UK) Pension Scheme 

2008 
US$m 

(15,257)
14,865 

(392)

(49)
(2,861)

3,081 

171 

2008 
US$m 

(8,787)
6,024 

(2,763)

(52)
(1,452)

(306)

(1,810)

2007 
US$m 

(23,512)
22,704 

(808)

(64)
29 

2,459 

2,424 

Other plans 
2007 
US$m 

(8,873)
7,768 

(1,105)

(354)
157 

(121)

(318)

2006 
US$m 

(24,332) 
20,587 

(3,745) 

540 
– 

(570) 

(30) 

2006 
US$m 

(7,916) 
7,116 

(800) 

(167) 
203 

(44) 

(8) 

2005 
US$m 

(20,587)
17,396 

(3,191)

70 
1,623 

(2,038)

(345)

2005 
US$m 

(7,102)
6,356 

(746)

(113)
78 

(393)

(428)

2009 
US$m 

(21,523)
17,701 

(3,822)

(234)
871 

(4,329)

(3,692)

2009 
US$m 

(9,109)
6,822 

(2,287)

20 
65 

94 

179 

397 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 8  

Actuarial gains and losses represent experience adjustments on plan assets and liabilities as well as adjustments 
arising from changes in actuarial assumptions. Total cumulative actuarial losses recognised in other comprehensive 
income at 31 December 2009 were US$4,589 million (2008: losses of US$1,076 million). 

The total effect of the limit on plan surpluses recognised within actuarial losses in other comprehensive income 
during 2009 was a US$37 million loss excluding exchange differences of US$1 million (2008: US$41 million gain 
excluding exchange differences of US$5 million). 

Defined benefit healthcare plans 

2009 

Expected
  rates of return1    

Fair value of plan assets  ...........................................................   
Equities .................................................................................   
Bonds ....................................................................................   
Other ......................................................................................   

Defined benefit obligation ........................................................   
Present value of funded obligations .....................................   
Present value of unfunded obligations .................................   

Unrecognised negative past service cost ..................................   

Net liability  ...............................................................................   

% 

12.2 
8.7 
4.6 

2008 

Expected 
rates of return1    

% 

11.6  
8.0  
– 

Value   
US$m 

142 
43 
72 
27 

(937)
(148)
(789)

(25)

(820)

1  The expected rates of return are weighted on the basis of the fair value of the plan assets. 

Changes in the present value of defined benefit obligations 

At 1 January ............................................................................................................................................. 
Current service cost  ................................................................................................................................. 
Interest cost .............................................................................................................................................. 
Contributions by employees  .................................................................................................................... 
Actuarial (gains)/losses  ........................................................................................................................... 
Benefits paid  ............................................................................................................................................ 
Reduction in liabilities resulting from curtailments ................................................................................ 
Liabilities extinguished on settlements  ................................................................................................... 
Exchange differences ............................................................................................................................... 

At 31 December ....................................................................................................................................... 

Changes in the fair value of plan assets 

2009 
US$m 

839 
11 
55 
2 
44 
(43) 
(22) 
(4) 
55 

937 

Value 
US$m 

128 
39 
89 
– 

(839)
(172)
(667)

(23)

(734)

2008 
US$m 

1,038 
19 
65 
2 
2 
(76)
(31)
(38)
(142)

839 

2009 
US$m 

2008 
US$m 

At 1 January ............................................................................................................................................. 
Expected return on plan assets  ................................................................................................................ 
Contributions by HSBC ........................................................................................................................... 
Experience gains/(losses)  ........................................................................................................................ 
Benefits paid  ............................................................................................................................................ 
Assets distributed on settlements  ............................................................................................................ 
Exchange differences ............................................................................................................................... 

At 31 December ....................................................................................................................................... 

128 
11 
11 
8 
(4) 
(4) 
(8) 

142 

146 
12 
19 
(14)
(9)
(12)
(14)

128 

The actual return on plan assets for the year ended 31 December 2009 was a positive return of US$19 million (2008: 
negative US$2 million). 

398 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
HSBC expects to make US$56 million (2008: US$4 million) of contributions to post-employment healthcare benefit 
plans during 2010. Benefits expected to be paid from the plans to retirees over each of the next five years, and in 
aggregate for the five years thereafter, are: 

Significant plans  ......................... 

2010 
US$m 

52 

2011 
US$m 

53 

2012 
US$m 

54 

2013 
US$m 

56 

2014 
US$m 

58 

2015-2019 
US$m 

323 

Total expense recognised in the income statement in ‘Employee compensation and benefits’ 

Current service cost  .................................................................................................  
Interest cost  ..............................................................................................................  
Expected return on plan assets  ................................................................................  
Past service cost .......................................................................................................  
Gains on curtailments  ..............................................................................................  
Gains on settlements  ................................................................................................  

Total expense  ...........................................................................................................  

Summary 

Defined benefit obligation ....................................... 
Fair value of plan assets ........................................... 

Net deficit  ................................................................ 

Experience gains/(losses) on plan liabilities  ........... 
Experience gains/(losses) on plan assets  ................. 
Gains/(losses) from changes in actuarial  

assumptions  ......................................................... 

Total net actuarial gains/(losses)  ............................. 

2009 
US$m 

(937) 
142 

(795) 

13 
8 

(57) 

(36) 

2008 
US$m 

(839) 
128 

(711) 

(34) 
(14) 

32 

(16) 

2009 
US$m 

2008 
US$m 

2007 
US$m 

11 
55 
(11)
(2)
(22)
– 

31 

2007 
US$m 

(1,038) 
146 

(892) 

15 
(6) 

94 

103 

19 
65 
(12) 
(2) 
(31) 
(26) 

13 

2006 
US$m 

(1,106) 
133 

(973) 

(12) 
(1) 

(25) 

(38) 

25 
67 
(13)
(4)
(42)
– 

33 

2005 
US$m 

(1,004) 
107 

(897) 

19 
1 

(63) 

(43) 

Actuarial gains and losses represent experience adjustments on plan assets and liabilities as well as adjustments 
arising from changes in actuarial assumptions. Total cumulative net actuarial losses recognised in other 
comprehensive income at 31 December 2009 were US$25 million (2008: gains of US$11 million). 

The actuarial assumptions of the healthcare cost trend rates have a significant effect on the amounts recognised. A 
one percentage point change in assumed healthcare cost trend rates would have the following effects on amounts 
recognised in 2009: 

2009 

2008 

1% increase 
US$m 

  1% decrease     
US$m     

1% increase 
US$m 

1% decrease 
US$m 

Increase/(decrease) of the aggregate of the current service  

cost and interest cost ............................................................. 
Increase/(decrease) of defined benefit obligation  .................... 

8 
86 

(7)  
(75)  

9 
77 

(7)
(62)

HSBC Holdings 

Employee compensation and benefit expense in respect of HSBC Holdings’ employees in 2009 amounted to 
US$217 million (2008: US$218 million). The average number of persons employed by HSBC Holdings during 2009 
was 876 (2008: 730). 

Employees of HSBC Holdings who are members of defined benefit pension plans are principally members of either 
the HSBC Bank (UK) Pension Scheme or the HSBC International Staff Retirement Benefits Scheme. HSBC 
Holdings pays contributions to plans in accordance with schedules determined by the Trustees following consultation 
with qualified actuaries. 

399 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 8, 9 and 10 

Directors’ emoluments 

The aggregate emoluments of the Directors of HSBC Holdings, computed in accordance with the Companies Act 
2006 as amended by statutory instrument 2008 No.410, were: 

Fees  ..........................................................................................................................  
Salaries and other emoluments  ................................................................................  
Bonuses ....................................................................................................................  

Gains on the exercise of share options  ....................................................................  
Vesting of Long-Term Incentive awards .................................................................  

2009 
US$000 

3,756 
11,835 
– 

15,591 

– 
1,579 

2008 
US$000 

2,529 
11,584 
– 

14,113 

23 
7,147 

2007 
US$000 

2,626 
7,929 
8,938 

19,493 

13 
4,563 

In addition, there were payments under retirement benefit agreements with former Directors of US$1,036,385 (2008: 
US$1,139,968). The provision at 31 December 2009 in respect of unfunded pension obligations to former Directors 
amounted to US$16,296,028 (2008: US$15,164,791). 

During the year, aggregate contributions to pension schemes in respect of Directors were US$788,734 (2008: 
US$664,174). 

Discretionary bonuses for Directors are based on a combination of individual and corporate performance and are 
determined by the Remuneration Committee. Details of Directors’ remuneration, share options and conditional 
awards under the Restricted Share Plan 2000 and the HSBC Share Plan are included in the ‘Directors’ Remuneration 
Report’ on pages 334 to 348. 

9  Auditors’ remuneration 

Auditors’ remuneration in relation to the statutory audit amounted to US$50.7 million (2008: US$54.9 million; 2007: 
US$52.3 million). The following fees were payable by HSBC to the Group’s principal auditor, KPMG Audit Plc and 
its associates (together ‘KPMG’): 

Audit fees for HSBC Holdings’ statutory audit1 .....................................................    
–  fees relating to current year .............................................................................    
–  fees relating to prior year  ................................................................................    

Fees payable to KPMG for other services provided to HSBC ................................    

Audit-related services: 

–  audit of HSBC’s subsidiaries, pursuant to legislation2  ..............................    
–  other services pursuant to legislation3  ........................................................    
Tax services4 ........................................................................................................    
Other services: 

–  services relating to information technology5 ..............................................    
–  services related to corporate finance transactions6 .....................................    
–  all other services7  ........................................................................................    

2009     
US$m     

2008     
US$m     

2007 
US$m 

2.3     
2.1    
0.2    

77.1     

45.9
24.2    
2.6    

0.3    
0.1    
4.0    

2.1     
2.5     
(0.4)    

88.3     

48.6     
26.5     
3.1     

0.6     
1.4     
8.1     

3.0 
3.0
–

79.1 

45.2
19.4
2.9

0.4
1.8
9.4

Total fees payable ....................................................................................................    

79.4     

90.4     

82.1 

1  Fees payable to KPMG Audit Plc for the statutory audit of the consolidated financial statements of HSBC and the separate financial 

statements of HSBC Holdings. They exclude amounts payable for the statutory audit of HSBC Holdings’ subsidiaries which have been 
included in ‘Fees payable to KPMG for other services provided to HSBC’. 

2  Including fees payable to KPMG for the statutory audit of HSBC’s subsidiaries. 
3  Including services for assurance and other services that relate to statutory and regulatory filings, including comfort letters and interim 
reviews. Other services pursuant to legislation included no fees paid to KPMG in respect of work relating to preparation for reporting 
under section 404 of the Sarbanes-Oxley Act (2008: nil; 2007: US$1.6 million). No other accounting firms were paid for work on this 
project in 2009 (2008: US$1.2 million; 2007: US$2.5 million). 

4  Including tax compliance services and tax advisory services. 
5  Including advice on IT security and business continuity and performing agreed-upon IT testing procedures. 
6  Including fees payable to KPMG for transaction-related work, including US debt issuances. 
7  Including other assurance and advisory services such as translation services, ad-hoc accounting advice and review of financial models. 

400 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
   
   
No fees were payable by HSBC to KPMG for the following types of services: internal audit services, valuation and 
actuarial services, services related to litigation, and services related to recruitment and remuneration. The following 
fees were payable by HSBC’s associated pension schemes to KPMG: 

Audit fees .................................................................................................................    
Tax services  .............................................................................................................    
All other services  .....................................................................................................    

Total fees payable  ....................................................................................................    

2009     
US$000     

2008     
US$000     

2007 
US$000 

670     
–     
260     

930     

720     
73     
–     

793     

612 
14 
36 

662 

No fees were payable by HSBC’s associated pension schemes to KPMG for the following types of services: other 
services pursuant to legislation, services relating to information technology, internal audit services, valuation and 
actuarial services, services related to litigation, services related to recruitment and remuneration, and services related 
to corporate finance transactions. 

In addition to the above, KPMG estimate they have been paid fees of US$8.1 million (2008: US$4.8 million; 2007: 
US$3.4 million) by parties other than HSBC but where HSBC is connected with the contracting party and therefore 
may be involved in appointing KPMG. These fees arise from services such as auditing mutual funds managed by 
HSBC and reviewing the financial position of corporate concerns which borrow from HSBC. 

Fees payable to KPMG for non-audit services for HSBC Holdings are not disclosed separately because such fees are 
disclosed on a consolidated basis for HSBC Group.  

10  Share-based payments 

During 2009, US$683 million was charged to the income statement in respect of share-based payment transactions 
settled in equity (2008: US$819 million; 2007: US$870 million). This expense, which was computed from the fair 
values of the share-based payment transactions when contracted, arose under employee share awards made in 
accordance with HSBC’s reward structures. 

In April 2009, HSBC Holdings completed a rights issue, details of which are provided in Note 41. The terms of the 
share plans have been adjusted based on the theoretical ex-rights price, which was considered to be the most 
appropriate methodology to reflect the rights issue. These adjustments are set out in the tables below. 

Calculation of fair values 

Fair values of share options/awards, measured at the date of grant of the option/award, are calculated using a Black-
Scholes model. When modelling options/awards with vesting dependent on HSBC’s Total Shareholder Return 
(‘TSR’) over a period, the TSR performance targets are incorporated into the model using Monte Carlo simulation. 
The expected life of options depends on the behaviour of option holders, which is incorporated into the option model 
on the basis of historic observable data. The fair values calculated are inherently subjective and uncertain due to the 
assumptions made and the limitations of the model used.  

The significant weighted average assumptions used to estimate the fair value of the options granted were as follows: 

 1-year savings-
  related share 

 option plan   

 3-year savings- 
  related share 
option plans 

   5-year savings-
  related share
option plans 

2009 
Risk-free interest rate1 (%)  ......................................................................................  
Expected life2 (years) ...............................................................................................  
Expected volatility3 (%) ...........................................................................................  
Share price at grant date (£) .....................................................................................    

2008 
Risk-free interest rate1 (%)  ......................................................................................    
Expected life2 (years) ...............................................................................................  
Expected volatility3 (%) ...........................................................................................  
Share price at grant date (£) .....................................................................................    

2007 
Risk-free interest rate1 (%)  ......................................................................................    
Expected life2 (years) ...............................................................................................  
Expected volatility3 (%) ...........................................................................................  
Share price at grant date (£) .....................................................................................    

0.7 
1 
50 
4.65     

4.5 
1 
25 
8.80     

5.6     
1 
17 
9.24     

2.1   
3 
35 
4.65     

4.5     
3 
25 
8.80     

5.5     
3 
17 
9.24     

2.4 
5 
30 
4.65 

4.5 
5 
25 
8.80 

5.4 
5 
17 
9.24 

401 

 
 
 
 
 
 
 
 
 
 
   
   
 
   
   
 
 
 
   
   
 
   
   
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 10 

1  The risk-free rate was determined from the UK gilts yield curve for the UK Savings-Related Share Option Plans. A similar yield curve 

was used for the International Savings-Related Share Option Plans. 

2  Expected life is not a single input parameter but a function of various behavioural assumptions.  
3  Expected volatility is estimated by considering both historic average share price volatility and implied volatility derived from traded 

options over HSBC shares of similar maturity to those of the employee options.  

The expected US dollar denominated dividend yield was determined to be 4.5 per cent per annum in line with 
consensus analyst forecasts. Prior to 2009, HSBC adopted a dividend growth model and incorporated expected 
dividends into the valuation model for share options and awards. In 2008, the expected dividend growth was 
determined to be 7 per cent for the first year and 8 per cent thereafter.  

The HSBC Share Plan 

The HSBC Share Plan was approved at the 2005 Annual General Meeting and amendments were approved at the 
2008 Annual General Meeting. Under this plan, Performance Share awards, Restricted Share awards and share option 
awards may be made. The aim of the HSBC Share Plan is to align the interests of executives with the creation of 
shareholder value and recognise individual performance and potential. Awards are also made under this plan for 
recruitment and retention purposes. 

Performance Share awards 

Awards of Performance Shares are made to executive Directors and other senior executives after taking into account 
individual performance in the previous year. For awards made prior to 2008, each award is divided into two equal 
parts for testing attainment against pre-determined benchmarks. One half of the award is subject to a TSR measure, 
based on HSBC’s ranking against a comparator group of 28 major banks; the other half is subject to an earnings per 
share target. For each element of the award, shares are released to the employee on a sliding scale from 30 to 100 per 
cent of the award, depending on the scale of achievement against the benchmarks, providing that the minimum 
criteria for each performance measure have been met. 

For awards made during 2008 and prospectively, each award is divided into three parts for testing attainment against 
pre-determined benchmarks. 40 per cent of the award is subject to a TSR measure, based on a free-float market 
capitalisation ranking method; 40 per cent is subject to an economic profit measure, calculated as the average annual 
difference between return on invested capital and HSBC’s benchmark cost of capital; and 20 per cent is subject to an 
earnings per share target. For the TSR and EPS elements of the awards, shares are released to the employee on a 
sliding scale from 20 to 100 per cent of the award, depending on the scale of achievement against the benchmarks. 
For the economic profit element of the awards, shares are released to the employee on a sliding scale from zero to 
100 per cent, depending on the scale of achievement against the benchmark. In all cases, shares are only released 
when the minimum criteria for each performance measure has been met. The performance conditions are measured 
over a three year performance period and awards forfeited to the extent they have not been met. 

In addition to the performance conditions mentioned above, before an award can vest, the Remuneration Committee needs 
to be satisfied that the Group has shown a sustained improvement in the period since the award was made. In determining 
whether HSBC Holdings has achieved such sustained improvement the Remuneration Committee will take account of all 
relevant factors, in particular, comparisons against the TSR comparator group in areas such as revenue growth and mix, cost 
efficiency, credit performance as measured by risk-adjusted revenues, cash return on cash invested, dividend performance 
and TSR. 

Outstanding at 1 January  ......................................................................................................................... 
Additions during the year1........................................................................................................................ 
Adjustment for rights issue ...................................................................................................................... 
Released in the year ................................................................................................................................. 
Forfeited in the year ................................................................................................................................. 

Outstanding at 31 December  ................................................................................................................... 

1  Additions in 2009 comprised reinvested dividend equivalents 

2009     
Number     
(000s)     

11,619 
333 
1,712 
(1,076) 
(5,228) 

7,360 

2008 
Number 
(000s) 

12,318 
5,664 
– 
(2,246)
(4,117)

11,619 

No Performance Shares were awarded by HSBC in 2009. The weighted average fair value of Performance Shares 
awarded in 2008 was US$13.61. 

402 

 
 
 
 
 
 
 
 
 
 
 
Restricted Share awards 

Awards of Restricted Shares are made to employees on the basis of their performance, potential and retention 
requirements, to aid recruitment or as a part-deferral of annual bonuses. Shares are awarded without corporate 
performance conditions and generally vest between one and three years from the date of award, providing the 
employees have remained continually employed by HSBC for this period.  

Outstanding at 1 January  ......................................................................................................................... 
Additions during the year ......................................................................................................................... 
Adjustment for rights issue ...................................................................................................................... 
Released in the year  ................................................................................................................................. 
Forfeited in the year ................................................................................................................................. 

Outstanding at 31 December  ................................................................................................................... 

2009     
Number     
(000s)     

122,206 
108,439 
26,119 
(49,718) 
(22,728) 

184,318 

2008 
Number 
(000s) 

79,256 
72,120 
– 
(17,092)
(12,078)

122,206 

The weighted average fair value of Restricted Share awards in 2009 was US$6.31 (2008: US$14.64).  

Share options 

A small number of discretionary share options were granted in 2005 under the HSBC Share Plan rules, after the 
expiry of the Group Share Option Plan rules. The options granted in 2005 were awarded exclusively to individuals 
employed by HSBC France. 

Nil-cost share options were granted to senior executives on the basis of their performance in the previous year. The 
share options were subject to the achievement of the same corporate performance conditions as the 2005 Performance 
Share awards, which consisted of an absolute earnings per share measure and a TSR measure based on HSBC 
Holdings’ ranking against a comparator group of 28 major banks. The options vested after three years in the same 
proportion as the 2005 Performance Shares but were only exercisable up to the fourth anniversary of the date of 
grant. These options have now lapsed and there are currently no options with outstanding performance conditions. 

Additionally, share options were awarded to a number of employees under the HSBC Share Plan rules. These options 
may vest after three years and are exercisable up to the tenth anniversary of the date of the grant, after which they 
will lapse. 

2009 

2008 

Weighted 
average
exercise 

Number   

(000s)     

price     
£     

Number   

(000s)     

Outstanding at 1 January  .......................................................... 
Adjustment for rights issue ....................................................... 
Forfeited and expired in the year .............................................. 

Outstanding and exercisable at 31 December  .......................... 

300 
44 
(258)

86 

8.89 
7.75 
7.66 

7.99 

524 
– 
(224) 

300 

Weighted 
average 
exercise 
price 
£ 

8.85 
– 
8.79 

8.89 

No share options were granted in 2009 and 2008. The weighted average remaining contractual life of options 
outstanding at the balance sheet date was 5.8 years (2008: 2.1 years). The exercise price of options outstanding at the 
balance sheet date was £7.99 (2008: £8.79 – £9.17). 

Savings-related share option plans 

Savings-related share option plans invite eligible employees to enter into savings contracts to save up to £250 per 
month (or its equivalent in US dollars, Hong Kong dollars or euros), with the option to use the savings to acquire 
shares. The aim of the plans is to align the interests of all employees with the creation of shareholder value. The 
options are exercisable within three months following the first anniversary of the commencement of a one-year 
savings contract or within six months following either the third or the fifth anniversaries of the commencement of 
three-year or five-year savings contracts, respectively. The exercise price is set at a 20 per cent (2008: 20 per cent) 
discount to the market value immediately preceding the date of invitation (except for the one-year options granted 
under the US sub-plan where a 15 per cent discount is applied).  

403 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 10 

Outstanding at 1 January  .......................................................... 
Granted in the year  ................................................................... 
Adjustment for rights issue ....................................................... 
Exercised in the year.................................................................. 
Forfeited, cancelled and expired in the year  ............................ 

Outstanding at 31 December  .................................................... 

2009 

2008 

Weighted
average
exercise
price 

£     

6.97 
3.32 
6.08 
5.72 
5.96 

3.69 

Number   

(000s)     

74,401 
152,796 
7,970 
(5,011)
(57,630)

172,526 

Weighted 
average 
exercise 
price 
£ 

6.83 
6.82 
– 
6.10 
7.04 

6.97 

Number   

(000s)     

89,739 
32,951 
– 
(30,126) 
(18,163) 

74,401 

The weighted average fair value of options granted during the year was US$2.03 (2008: US$3.89). The weighted 
average share price at the date the share options were exercised was US$10.23 (2008: US$15.48). The exercise price 
range and weighted average remaining contractual life for options outstanding at the balance sheet date were as follows: 

Exercise price range (£) ........................................................................................................................... 
Weighted average remaining contractual life (years)  ............................................................................. 
Of which exercisable: 

2009     

2008 

3.31 – 6.69   
3.47   

5.35 – 7.67 
1.87 

Number (000s) ..................................................................................................................................... 
Weighted average exercise price (£)  ................................................................................................... 

5,145   
6.26   

1,751 
6.03 

HSBC Holdings Restricted Share Plan 2000 

Performance Share awards made under the HSBC Holdings Restricted Share Plan 2000 (the ‘Restricted Share 
Plan’) 

Awards of Performance Shares were made under the Restricted Share Plan to senior executives from 2000 to 2004. 
The aim of the plan was to align the interests of executives with the creation of shareholder value. This was achieved 
by setting certain TSR targets against a peer group of major banks which would normally have to be attained in order 
for the awards to vest. In addition to these performance conditions, none of the outstanding awards will vest unless 
the Remuneration Committee is satisfied that, during the performance period, HSBC has achieved sustained growth. 
Following adoption of the HSBC Share Plan in 2005, no further awards have been made under this Plan other than 
from reinvested dividend equivalents. 

Outstanding at 1 January  ......................................................................................................................... 
Additions during the year1 ....................................................................................................................... 
Released in the year ................................................................................................................................. 
Forfeited in the year ................................................................................................................................. 

Outstanding at 31 December  ................................................................................................................... 

1  Additions during the year comprised reinvested dividend equivalents. 

Restricted Share awards made under the Restricted Share Plan 

2009     
Number     
(000s)     

– 
– 
– 
– 

– 

2008 
Number 
(000s) 

4,811 
159 
(11)
(4,959)

– 

Awards of Restricted Shares were made under the Restricted Share Plan were granted to eligible employees from 
2000 to 2005, after taking into account the employees’ performance in the previous year, their potential and retention 
requirements. Restricted shares were also awarded as part-deferral of annual bonuses or for recruitment purposes. 
Shares were awarded without corporate performance conditions and in most cases fully vest within three years from 
the date of award, providing the employees have remained continuously employed by HSBC for the period. 

404 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
   
 
 
 
 
 
 
 
Outstanding at 1 January  ......................................................................................................................... 
Additions during the year1 ....................................................................................................................... 
Adjustment for rights issue ...................................................................................................................... 
Released in the year  ................................................................................................................................. 
Forfeited in the year ................................................................................................................................. 

Outstanding at 31 December  ................................................................................................................... 

1  Additions during the year principally comprised reinvested dividend equivalents. 

2009 
Number  

(000s)     

2,717 
30 
376 
(2,916) 
(34) 

173 

2008
Number 
(000s) 

19,299 
934 
– 
(16,405)
(1,111)

2,717 

The weighted average remaining vesting period as at 31 December 2009 was 0.3 years (2008: 0.5 years). 

HSBC Holdings Group Share Option Plan 

The HSBC Holdings Group Share Option Plan was a long-term incentive plan under which certain HSBC employees 
between 2000 and 2005 were awarded share options. The aim of the plan was to align the interests of those higher 
performing employees with the creation of shareholder value. In most jurisdictions, this was achieved by setting 
certain TSR targets which would normally have to be attained in order for the awards to vest. Options were granted at 
market value and are normally exercisable between the third and tenth anniversaries of the date of grant, subject to 
vesting conditions. Options granted after May 2005 are made under the HSBC Share Plan. 

Outstanding at 1 January  .......................................................... 
Adjustment for rights issue ....................................................... 
Exercised in the year ................................................................. 
Forfeited and expired in the year .............................................. 

Outstanding at 31 December  .................................................... 

2009 

2008 

Weighted
average
exercise
price 

£     

8.16 
7.12 
6.28 
7.15 

7.12 

Number   

(000s)     

142,593 
21,333 
(1,548)
(4,659)

157,719 

Weighted 
average 
exercise 
price 
£ 

8.15 
– 
7.38 
8.28 

8.16 

Number   

(000s)     

152,216 
– 
(3,734) 
(5,889) 

142,593 

The weighted average share price at the date the share options were exercised was US$9.14 (2008: US$14.65). The 
number of options, weighted average exercise price, and weighted average remaining contractual life of options 
outstanding at the balance sheet date, analysed by exercise price range, were as follows: 

2009 

2008 

Exercise price range (£) ............................................................. 

6.00-7.00 

7.01-8.50 

6.00-8.00 

8.01-10.00 

Number (000s)  .......................................................................... 
Weighted average exercise price (£)  ........................................ 
Weighted average remaining contractual life (years) ............... 
Of which exercisable: 

Number (000s) ...................................................................... 
Weighted average exercise price (£)  .................................... 

28,406 
6.03 
3.33 

28,406 
6.03 

129,313 
7.36 
3.34 

129,313 
7.36 

25,947 
6.91 
4.33 

25,947 
6.91 

116,646 
8.44 
4.34 

116,646 
8.44 

HSBC Holdings Executive Share Option Scheme 

The HSBC Holdings Executive Share Option Scheme was a long-term incentive plan under which certain senior 
HSBC employees were awarded share options before the adoption of the HSBC Holdings Group Share Option Plan 
in 2000. The aim of the plan was to align the interests of those higher performing senior employees with the creation 
of shareholder value. This was achieved by setting certain TSR targets to be attained in order for the awards to vest. 
Options were granted at market value and were exercisable between the third and tenth anniversaries of the date of 
grant, subject to vesting conditions. No awards have been made under this plan since 2000 and the remaining 
unexercised options are summarised below: 

405 

 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 10 and 11 

2009 

2008 

Weighted 
average 
exercise 

Number   

(000s)     

price     
£     

Number   

(000s)     

Outstanding at 1 January  .......................................................... 
Adjustment for rights issue ....................................................... 
Exercised in the year ................................................................. 
Expired in the year .................................................................... 

Outstanding at 31 December  .................................................... 

13,964 
2,046 
(920)
(8,383)

6,707 

6.92 
6.04 
6.39 
5.61 

6.50 

18,239 
– 
(4,051) 
(224) 

13,964 

Weighted 
average 
exercise 
price 
£ 

6.85 
– 
6.58 
7.70 

6.92 

The weighted average share price at the date the share options were exercised was US$9.14 (2008: US$14.65).  

The number of options, weighted average exercise price and weighted average remaining contractual life of options 
outstanding at the balance sheet date, analysed by exercise price range, were as follows: 

Exercise price range (£) ...........................................................................................................................   

5.50 – 7.00    

6.01 – 7.87 

Number (000s)  .........................................................................................................................................   
Weighted average exercise price (£)  .......................................................................................................   
Weighted average remaining contractual life (years)  .............................................................................   
Of which exercisable: 

Number (000s) .....................................................................................................................................   
Weighted average exercise price (£)  ...................................................................................................   

6,707     
6.50     
0.26     

6,707     
6.50     

13,964 
6.92 
0.75 

13,964 
6.92 

2009 

2008 

HSBC France and subsidiary company plans 

Before its acquisition by HSBC in 2000, HSBC France and certain of its subsidiaries operated employee share plans 
under which share options were granted over their respective shares.  

Options over HSBC France shares granted between 1994 and 1999 vested upon announcement of HSBC’s agreement 
to acquire HSBC France and were therefore included in the valuation of HSBC France.  

HSBC France granted 909,000 options in 2000 after the public announcement of the acquisition and these options did 
not vest as a result of the change in control. The options were subject to continued employment and vested on 
1 January 2002. The HSBC France shares obtained on exercise of the options are exchangeable for HSBC Holdings 
ordinary shares of US$0.50. As a consequence of the rights issue, the ratio of HSBC Holdings ordinary shares 
exchangeable for each HSBC France share was adjusted from 13 to 14.92. Options were granted at market value and 
are exercisable within 10 years of the date of grant. 

Outstanding and exercisable at 1 January and 31 December ... 

604 

Number 

(000s)     

Exercise 

price     
€     

142.5 

Number   

(000s)     

604 

Exercise 
price 
€ 

142.5 

2009 

2008 

No share options were exercised in 2009 and 2008. The remaining contractual life for options outstanding at the 
balance sheet date was 0.3 years (2008: 1.3 years). 

At the date of its acquisition in 2000, certain of HSBC France’s subsidiary companies also operated employee share 
option plans under which options could be granted over their respective shares. On exercise of certain of these 
options, the subsidiary shares are exchanged for HSBC ordinary shares. The total number of HSBC ordinary shares 
exchanged under such arrangements in 2009 was 70,257 (2008: 12,810).  

HSBC Finance 

Upon acquisition, HSBC Finance share options previously granted were converted to share options over HSBC 
ordinary shares of US$0.50 each at a rate of 2.675 HSBC share options (the same ratio as the Exchange Offer for 
HSBC Finance) for each HSBC Finance share option. Options granted under HSBC Finance’s own share option 
schemes prior to the announcement of the acquisition by HSBC in November 2002 vested as options over HSBC 
shares upon acquisition by HSBC. Options granted after the announcement of the acquisition but prior to its 
completion on 28 March 2003 generally vest equally over four years and expire ten years from the date of grant.  

406 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
   
 
 
 
   
 
 
 
 
 
 
  
2009 

Number   

(000s)     

Exercise 
price 
US$     

2008 

Number   

(000s)     

Outstanding at 1 January  .......................................................... 
Adjustment for rights issue ....................................................... 
Exercised in the year ................................................................. 
Expired in the year .................................................................... 

Outstanding and exercisable at 31 December  .......................... 

2,402 
354 
(20)
– 

2,736 

10.66 
9.29 
9.29 
9.29 

9.29 

2,455 
– 
(12) 
(41) 

2,402 

Exercise 
price 
US$ 

10.66 
– 
10.66 
10.66 

10.66 

The weighted average share price at the date the share options were exercised was US$9.14 (2008: US$14.65). The 
remaining contractual life for options outstanding at the balance sheet date was 2.9 years (2008: 3.9 years).  

11  Tax expense 

Current tax 
UK Corporation tax  .................................................................................................  
– on current year profit ........................................................................................  
– adjustments in respect of prior years ................................................................  

Overseas tax .............................................................................................................  
– on current year profit ........................................................................................  
– adjustments in respect of prior years ................................................................  

Deferred tax 
Origination and reversal of temporary differences  .................................................  
Effect of changes in tax rates ...................................................................................  
Adjustments in respect of prior years ......................................................................  

Tax expense  .............................................................................................................  

2009 
US$m 

206 
280
(74)

1,847 
1,826
21

2,053 

(1,672)
(10)
14 

(1,668)

385 

2008 
US$m 

1,671 
1,738 
(67) 

1,703 
1,732 
(29) 

3,374 

(504) 
(89) 
28 

(565) 

2,809 

2007 
US$m 

1,326 
1,372
(46)

3,879 
3,976
(97)

5,205 

(1,247)
(35)
(166)

(1,448) 

3,757 

The UK corporation tax rate applying to HSBC Holdings and its subsidiaries was 28 per cent (2008: 30 per cent to 31 
March 2008 and 28 per cent thereafter; 2007: 30 per cent). Overseas tax included Hong Kong profits tax of 
US$783 million (2008: US$846 million; 2007: US$1,137 million). The Hong Kong tax rate applying to the profits of 
subsidiaries assessable in Hong Kong was 16.5 per cent (2008: 16.5 per cent; 2007: 17.5 per cent). Other overseas 
subsidiaries and overseas branches provided for taxation at the appropriate rates in the countries in which they 
operate. 

407 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 11 

The following table reconciles the tax expense which would apply if all profits had been taxed at the UK corporation 
tax rate: 

2009 

US$m 

% 

2008 

US$m 

% 

2007 

US$m 

Analysis of tax expense 
Taxation at UK corporation tax rate of 28% 

(2008: 28.5%; 2007: 30%)1 ..................................  
Goodwill impairment ................................................  
Non-deductible loss on foreign exchange swaps  

on rights issue proceeds2  ......................................  

Effect of taxing overseas profits in principal  

locations at different rates  ....................................  
Gains not subject to tax  ............................................  
Adjustments in respect of prior period liabilities .....  
Low income housing tax credits3  .............................  
Effect of profit in associates and joint ventures .......  
Release of deferred tax consequent on  

restructuring of Group interests  ...........................  

Impact of gains arising from dilution of interests  

in associates5 .........................................................  
Deferred tax temporary differences not provided4....  
Non taxable income  ..................................................  
Permanent disallowables  ..........................................  
Additional provision for tax on overseas dividends ....  
Other items ................................................................  

Overall tax expense1  .................................................  

1,982 
– 

28.0 
– 

2,652 
3,010 

28.5 
32.3 

96 

1.4 

– 

– 

(1,345)
(238)
(39)
(98)
(499)

– 

– 
360 
(365)
223 
341 
(33)

385 

(19.0)
(3.4)
(0.6)
(1.4)
(7.1)

– 

– 
5.1 
(5.2)
3.2 
4.8 
(0.4)

5.4 

(1,339)
(1,016)
(67)
(103)
(473)

– 

– 
157 
(519)
217 
294 
(4)

(14.4) 
(10.9) 
(0.7) 
(1.1) 
(5.1) 

– 

– 
1.7 
(5.6)
2.3 
3.2 
– 

% 

30.0 
– 

– 

(6.0)
(1.2)
(1.3)
(0.4)
(1.9)

7,264 
– 

– 

(1,460) 
(296) 
(309) 
(107) 
(450) 

(359) 

(1.5)

(253) 
(432) 
(404) 
202 
335 
26 

(1.0)
(1.8)
(1.7)
0.8 
1.4 
0.1 

2,809 

30.2  

3,757 

15.5 

1  The change in the UK corporation tax rate from 30 per cent to 28 per cent with effect from 1 April 2008 gave rise to a blended tax rate 

for 2008 of 28.5 per cent. 

2  In August 2009, the UK Government enacted legislation that gains or losses on transactions designated to hedge foreign exchange 

exposures connected to rights issues should be disregarded for tax purposes. 

3  Low income housing tax credits arise in the US and are designed to encourage the provision of rental housing for low income 

households. 

4  2008 includes the effect of previously unrecognised temporary differences principally related to the recognition of trading losses (2007: 

capital losses). 

5  The gains arising from the dilution of HSBC’s interests in associates were not subject to tax and, as such, there is a reconciling item 

which reduces the effective tax rate for 2007 (see Note 4). 

In addition to the amount charged to the income statement, the aggregate amount of the current and deferred tax 
relating to items that are taken to other comprehensive income and directly to equity amounted to US$227 million 
reduction in other comprehensive income and equity (2008: US$1,879 million increase in other comprehensive 
income and equity; 2007: US$226 million reduction in other comprehensive income and equity). 

Deferred taxation 

HSBC 

At 1 January ............................................................................................................................................. 
Income statement credit ........................................................................................................................... 
Equity: 

– available-for-sale investments .......................................................................................................... 
– cash flow hedges  .............................................................................................................................. 
– actuarial losses .................................................................................................................................. 
– share-based payments ....................................................................................................................... 
Foreign exchange and other adjustments  ................................................................................................ 

2009 
US$m 

5,156 
1,668 

(587) 
(517) 
978 
9 
76 

2008 
US$m 

3,425 
565 

582 
90 
434 
– 
60 

At 31 December ....................................................................................................................................... 

6,783 

5,156 

The amount of deferred taxation accounted for in the consolidated balance sheet comprised the following deferred tax 
assets and liabilities: 

408 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deferred tax assets 
Retirement benefits .................................................................................................................................. 
Loan impairment allowances ................................................................................................................... 
Unused tax losses ..................................................................................................................................... 
Accelerated capital allowances ................................................................................................................ 
Available-for-sale investments  ................................................................................................................ 
Cash flow hedges ..................................................................................................................................... 
Share-based payments  ............................................................................................................................. 
Other short-term temporary differences  .................................................................................................. 

Deferred tax liabilities 
Assets leased to customers  ...................................................................................................................... 
Revaluation of property  ........................................................................................................................... 
Accelerated capital allowances ................................................................................................................ 
Other short-term temporary differences  .................................................................................................. 
Provision for tax on profit remitted from overseas  ................................................................................. 
Available-for-sale investments  ................................................................................................................ 
Cash flow hedges ..................................................................................................................................... 
Fee income  ............................................................................................................................................... 
Other temporary differences  .................................................................................................................... 

Net deferred tax assets before offsetting balances within countries  ....................................................... 

2009 
US$m 

1,772 
6,363 
164 
215 
68 
229 
196 
1,778 

10,785 

1,121 
399 
129 
564 
– 
340 
91 
1,080 
278 

4,002 

6,783 

2008 
US$m 

927 
5,891 
282 
99 
518 
1,145 
245 
457 

9,564 

916 
374 
167 
419 
78 
121 
280 
930 
1,123 

4,408 

5,156 

HSBC presents deferred tax balances in the consolidated balance sheet after offsetting asset and liability balances 
where HSBC has the legal right to set off, and intends to settle on a net basis, as follows: 

Deferred tax assets ................................................................................................................................... 
Deferred tax liabilities  ............................................................................................................................. 

The deferred tax assets are recognised in respect of the following countries: 

US  ............................................................................................................................................................ 
Brazil ........................................................................................................................................................ 
Mexico  ..................................................................................................................................................... 
UK ............................................................................................................................................................ 
Other  ........................................................................................................................................................ 

2009     

US$m 

8,620 
(1,837) 

6,783 

2009     

US$m 

5,110 
1,289 
620 
395 
1,206 

8,620 

2008 
US$m 

7,011 
(1,855)

5,156 

2008 
US$m 

5,073 
850 
456 
– 
632 

7,011 

The amount of temporary differences, unused tax losses and unused tax credits for which no deferred tax asset is 
recognised in the balance sheet is US$2,068 million (2008: US$1,651 million). Of this amount, US$502 million 
(2008: US$1,003 million) has no expiry date and US$972 million (2008: US$648 million) is scheduled to expire 
within 10 years (2008: 10 years). The amounts for 2008 have been restated as a result of temporary differences, 
unused tax losses and unused tax credits not previously reported, resulting in an increase in the unrecognised deferred 
tax asset of US$773 million. 

Deferred tax of US$94 million (2008: nil) has been provided in respect of distributable reserves of associates that, on 
distribution, would attract withholding tax.  

Deferred tax is not recognised in respect of the Group’s investments in subsidiaries and branches where remittance 
is not contemplated, and for those associates and interests in joint ventures where it has been determined that no 
additional tax will arise. The aggregate amount of temporary differences associated with investments where no 
deferred tax liability is recognised is nil (2008: US$38,443 million; 2007: US$29,947 million). Following the change 
in the UK tax treatment of dividends on 1 July 2009, no UK tax is expected to arise on distributions from group 
entities and no temporary difference exists except where withholding tax or other foreign tax could arise on the 

409 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 11, 12 and 13 

investments. No amount is disclosed for the unrecognised deferred tax or the 2009 temporary differences associated 
with such investments, as it is impracticable to determine the amount of income taxes that would be payable when 
any temporary differences reverse. 

Of the total net deferred tax assets of US$8.6 billion at 31 December 2009 (2008: US$7.0 billion), US$5.1 billion 
(2008: US$5.1 billion) arose in respect of HSBC’s US operations where there has been a recent history of losses. 
Management’s analysis of the recognition of these deferred tax assets significantly discounts any future expected 
profits from the US operations and relies to a greater extent on capital support to the US operations from HSBC, 
including tax planning strategies implemented in relation to such support. US legislation enacted on 6 November 
2009 allowed for an extended carryback period for certain federal tax net operating losses. This had the effect of 
reducing the net deferred tax assets related to such losses at 31 December 2009 by approximately US$1.6 billion. 
Management’s updated analysis is consistent with the assumption that it is probable that there will be sufficient 
taxable income to support the resulting deferred tax assets that have been recognised in respect of the US operations 
as at 31 December 2009.  

The deferred tax asset relating to HSBC’s Brazil operation is US$1.3 billion (2008: US$0.9 billion). On the evidence 
available, including management projections of income and the state of the Brazilian economy, there will be 
sufficient taxable income generated by the business to support this asset.  

HSBC Holdings 

Temporary differences: 

– short-term timing differences  ........................................................................................................... 
– fair valued assets and liabilities  ....................................................................................................... 
– share-based payments ....................................................................................................................... 

12  Dividends 

Dividends to shareholders of the parent company were as follows: 

Deferred tax asset/(liability) 

2009     
US$m     

2008 
US$m 

1 
(23) 
8 

(14) 

1 
30 
11 

42 

2009 

2008 

2007 

Per 
share 
  US$ 

  Total
  US$m 

  Settled
 in scrip
  US$m 

Per 
share 
  US$ 

  Total
  US$m 

  Settled 
  in scrip 
  US$m   

Per  
share 
  US$   

  Total 
  US$m 

  Settled
  in scrip
  US$m 

Dividends declared on ordinary shares 
In respect of previous year: 

– fourth interim dividend  .......................   

0.10 

1,210 

624 

0.39 

4,620 

2,233     

0.36      4,161 

2,116 

In respect of current year: 

– first interim dividend ...........................   
– second interim dividend  ......................   
– third interim dividend ..........................   

0.08 
0.08 
0.08 

1,384 
1,385 
1,391 

190 
696 
160 

0.18 
0.18 
0.18 

2,158 
2,166 
2,175 

256     
727     
380     

0.17      1,986 
0.17      1,997 
0.17      2,007 

712 
912 
614 

0.34 

5,370 

1,670 

0.93 

11,119 

3,596     

0.87      10,151 

4,354 

Quarterly dividends on preference  

shares classified as equity 

March dividend ...........................................    15.50 
June dividend ..............................................    15.50 
September dividend  ....................................    15.50 
December dividend .....................................    15.50 

  62.00 

Quarterly coupons on capital  

securities classified as equity1 

January coupon  ...........................................    0.508 
April coupon  ...............................................    0.508 
July coupon .................................................    0.508 
October coupon ...........................................    0.508 

22 
23 
22 
23 

90 

44 
45 
45 
45 

  2.032 

179 

  15.50 
  15.50 
  15.50 
  15.50 

  62.00 

– 
– 
  0.541 
  0.508 

  1.049 

22 
23 
22 
23 

90 

– 
– 
47 
45 

92 

      15.50   
      15.50   
      15.50   
      15.50   

      62.00   

–   
–   
–   
–   

–   

22 
23 
22 
23 

90 

– 
– 
– 
– 

– 

1  During April 2008, HSBC Holdings issued US$2,200 million of Perpetual Subordinated Capital Securities, which are classified as 

equity under IFRSs.  

410 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
     
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
   
 
 
 
 
 
 
     
 
 
 
 
 
     
 
 
 
 
     
 
 
 
 
     
 
 
 
 
 
     
 
The Directors declared after the end of the year a fourth interim dividend in respect of the financial year ended 
31 December 2009 of US$0.10 per ordinary share, a distribution of approximately US$1,741 million. The fourth 
interim dividend will be payable on 5 May 2010 to holders of record on 18 March 2010 on the Hong Kong Overseas 
Branch Register and 19 March 2010 on the Principal Register in the UK or the Bermuda Overseas Branch Register. 
No liability is recorded in the financial statements in respect of the fourth interim dividend for 2009. 

On 15 January 2010, HSBC paid a further coupon on the capital securities of US$0.508 per security, a distribution of 
US$44 million. No liability is recorded in the balance sheet at 31 December 2009 in respect of this coupon payment.  

13  Earnings per share 

Basic earnings per ordinary share was calculated by dividing the profit attributable to ordinary shareholders of the 
parent company by the weighted average number of ordinary shares outstanding, excluding own shares held. Diluted 
earnings per ordinary share was calculated by dividing the basic earnings, which require no adjustment for the effects 
of dilutive potential ordinary shares, by the weighted average number of ordinary shares outstanding, excluding own 
shares held, plus the weighted average number of ordinary shares that would be issued on conversion of dilutive 
potential ordinary shares. 

In April 2009, HSBC Holdings completed a rights issue, details of which are provided in Note 41. The effect of the 
bonus element included within the rights issue has been included within the calculation of basic and diluted earnings 
per share. The effect of the rights issue was to increase the weighted average number of ordinary shares for 2008 and 
2007 by 1,743 million and 1,703 million respectively, and dilutive potential ordinary shares by 15 million and 
17 million, respectively. 

Profit attributable to the ordinary shareholders of the parent company 

Profit attributable to shareholders of the parent company  ......................................  
Dividend payable on preference shares classified as equity  ...................................  
Coupon payable on capital securities classified as equity  ......................................  

Profit attributable to the ordinary shareholders of the parent company ..................  

Basic and diluted earnings per share 

2009 
US$m 

5,834 
(90)
(179)

5,565 

2008 
US$m 

5,728 
(90) 
(92) 

5,546 

2007 
US$m 

19,133 
(90)
– 

19,043 

Basic ............................................................ 
Effect of dilutive potential ordinary shares . 

  Profit 
  US$m 

5,565 

2009 
 Number 
of shares 
(millions)

16,277 
143 

Per 
share
  US$ 

  Profit 
  US$m 

0.34 

5,546 

2008 
  Number 
 of shares 
(millions)

13,555 
118 

Per 
share
  US$   

  Profit 
  US$m  

0.41    19,043 

2007 
  Number 
 of shares 
(millions)

13,248 
133 

Per 
share
  US$ 

1.44 

Diluted  ........................................................ 

5,565 

16,420 

0.34 

5,546 

13,673 

0.41    19,043 

13,381 

1.42 

The effect of dilutive potential ordinary shares on the weighted average number of ordinary shares outstanding was as 
follows: 

Number of shares (millions) 

Weighted average number of ordinary shares outstanding  .....................................  
Weighted average number of dilutive potential ordinary shares  ............................  
– Savings-related Share Option Plan ...................................................................  
– Executive Share Option Scheme  ......................................................................  
– Group Share Option Plan  .................................................................................  
– Restricted and performance share awards ........................................................  
– HSBC France share options  .............................................................................  
– HSBC Finance share options  ...........................................................................  

2009 

16,277 
143 
26
–
–
117
–
–

Weighted average number of ordinary shares outstanding assuming dilution  .......  

16,420 

2008 

13,555 
118 
13 
3 
5 
95 
1 
1 

13,673 

2007 

13,248 
133 
23
6
18
77
6
3

13,381 

The weighted average number of dilutive potential ordinary shares excludes 214 million employee share options that 
were anti-dilutive (2008: 166 million; 2007: 22 million). 

411 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 14 

14  Segmental analysis 

HSBC’s operating segments are organised into six geographical regions, Europe, Hong Kong, Rest of Asia-Pacific, 
Middle East, North America and Latin America. Due to the nature of the Group, HSBC’s chief operating decision-
maker regularly reviews operating activity on a number of bases, including by geographical region, customer group 
and global business, and retail businesses by geographical region. The segmental analysis is presented on a 
geographical basis because, although information is reviewed on a number of bases, capital resources are allocated 
and performance is assessed primarily by geographical region. Also, the economic conditions of each geographical 
region are highly influential in determining the performance of the different businesses carried out in each region. As 
a result, provision of segmental information on a geographical basis provides the most meaningful basis from which 
to assess performance. HSBC’s chief operating decision-maker is the Group Management Board which operates as a 
general management committee under the direct authority of the Board. 

Geographical information is classified by the location of the principal operations of the subsidiary or, for The 
Hongkong and Shanghai Banking Corporation, HSBC Bank, HSBC Bank Middle East and HSBC Bank USA, by the 
location of the branch responsible for reporting the results or advancing the funds. 

Information provided to HSBC’s chief operating decision-maker to make decisions about allocating resources to, and 
assessing the performance of, operating segments is measured in accordance with IFRSs. The financial information 
shown below includes the effects of intra-HSBC transactions between operating segments which are conducted on an 
arm’s length basis and eliminated in a separate column. Shared costs are included in operating segments on the basis 
of the actual recharges made. 

The Middle East is presented as a separate operating segment with effect from 1 January 2009. Previously, it was 
included within the Rest of Asia-Pacific segment. The change was made to align the segmental analysis with the 
information reviewed by the chief operating decision-maker and comparative figures have been restated accordingly. 

Products and services 

HSBC provides a comprehensive range of banking and related financial services to its customers in its six 
geographical regions. The products and services offered to customers are organised by customer group and global 
business.  

•  Personal Financial Services offers a broad range of products and services to meet the personal banking, 

consumer finance and wealth management needs of individual customers. Personal banking products typically 
include current and savings accounts, mortgages and personal loans, credit cards, insurance, wealth management 
and local and international payment services.  

•  Commercial Banking product offerings include the provision of financing services, payments and cash 

management, international trade finance, treasury and capital markets, commercial cards, insurance, wealth 
management and investment banking services. 

•  Global Banking and Markets provides tailored financial solutions to major government, corporate and 

institutional clients worldwide. The client-focused business lines deliver a full range of banking capabilities 
including investment banking and financing solutions; a markets business that provides services in credit, rates, 
foreign exchange, money markets and securities services; global asset management services and principal 
investment activities.  

•  Private Banking provides a range of services to meet the banking, investment and wealth advisory needs of high 

net worth individuals.  

Financial information 

In the following segmental analysis, the benefit of shareholders’ funds impacts the analysis only to the extent that 
these funds are actually allocated to businesses in the segment by way of intra-HSBC capital and funding structures.  

412 

 
 
 
 
 
Profit/(loss) for the year 

  Europe   

US$m 

Interest income ............................ 
Interest expense  .......................... 

20,283 
(8,015) 

Net interest income  ..................... 

12,268 

Fee income  .................................. 
Fee expense ................................. 

8,576 
(2,309) 

Net fee income  ............................ 

6,267 

Hong
Kong 
US$m 

5,327
(1,132)

4,195 

3,099
(430)

2,669 

5,877
(2,338)

3,539 

1,972
(415)

1,557 

Trading income excluding 

 net interest income ................. 

2,861 

1,068

1,264

Net interest income 

on trading activities  ................ 

Net trading income  ..................... 

Changes in fair value of long- 
term debt issued and related 
derivatives ............................... 

Net income from other  
financial instruments 
designated at fair value ........... 

Net income from financial 

instruments designated at  
fair value ................................. 

Gains less losses from financial 

investments  ............................. 
Dividend income ......................... 
Net earned insurance premiums .. 
Other operating income  .............. 

2,598 

5,459 

157

342

1,225 

1,606 

(2,746) 

(3)

(1)

1,321 

788

111

(1,425) 

785 

110 

50 
29 
4,223 
2,262 

9 
28 
3,674 
1,274 

(19)
2 
365 
1,238 

8,398 

Year ended 31 December 2009 

  Rest of
Asia-
Pacific1
US$m 

  Middle 
East1
US$m 

North
  America 
US$m 

Latin 
  America   
US$m 

Intra- 
  HSBC 
Items 
US$m 

Total 
US$m 

10,091 
(4,518)   

(1,268) 
1,268 

62,096
(21,366)

2,260
(775)

1,485 

682
(57)

625 

369

25

394 

–

–

– 

16 
3 
– 
71 

19,526
(5,856)

13,670 

5,496
(679)

4,817 

35

296

331 

5,573 

2,230 
(501)   

1,729 

639 

209 

848 

(3,497)

– 

1

495 

– 

40,730 

(652) 
652 

– 

– 

– 

– 

– 

– 

21,403
(3,739)

17,664 

6,236

3,627

9,863 

(6,247)

2,716

(3,496)

495 

– 

(3,531)

296 
53 
309 
566 

168 
11 
1,900 
133 

– 
– 
– 
(2,756) 

520 
126 
10,471 
2,788 

Total operating income  ............ 

29,133 

13,859 

2,594 

16,546 

10,857 

(2,756) 

78,631 

Net insurance claims incurred  

and movement in liabilities to 
policyholders  .......................... 

Net operating income before 
loan impairment charges  
and other credit risk 
provisions ............................... 

(5,589) 

(4,392)

(395)

– 

(241)

(1,833) 

– 

(12,450)

23,544 

9,467 

8,003 

2,594 

16,305 

9,024 

(2,756) 

66,181 

Loan impairment charges and 

other credit risk provisions ..... 

(5,568) 

Net operating income ................ 

17,976 

(500)

8,967 

Employee compensation and 

(896)

(1,334)

(15,664)

(2,526) 

– 

(26,488)

7,107 

1,260 

641 

6,498 

(2,756) 

39,693 

benefits   .................................. 

(7,174) 

(2,102)

(2,363)

(545)

(4,085)

(2,199) 

– 

(18,468)

General and administrative 

expenses .................................. 

(5,775) 

(1,502)

(1,872)

(419)

(3,794)

(2,786) 

2,756 

(13,392)

Depreciation and impairment of 

property, plant and equipment  
Amortisation and impairment of 

(762) 

intangible assets ...................... 

(277) 

(224)

(118)

(172)

(43)

(31)

(6)

Total operating expenses .......... 

(13,988) 

(3,946)

(4,450)

(1,001)

Operating profit/(loss)  .............. 

3,988 

5,021 

2,657 

Share of profit in associates  

and joint ventures  ................... 

21 

Profit/(loss) before tax  .............. 

4,009 

Tax income/(expense) ................. 

(776) 

Profit/(loss) for the year  ........... 

3,233 

8 

5,029 

(869)

4,160 

1,543 

4,200 

(753)

3,447 

259 

196 

455 

(94)

361 

(329)

(183)

(8,391)

(7,750)

12 

(7,738)

2,285 

(5,453)

(207) 

(183) 

– 

– 

(1,725)

(810)

(5,375) 

2,756 

(34,395)

1,123 

1 

1,124 

(178) 

946 

– 

– 

– 

– 

– 

5,298 

1,781 

7,079 

(385)

6,694 

413 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 14 

Profit/(loss) for the year (continued) 

Year ended 31 December 2008 

  Rest of 
Asia- 
Pacific1
US$m 

  Middle 
East1
US$m 

North 
  America 
US$m 

Latin 
  America   
US$m 

Intra- 
HSBC 
items 
US$m 

Total 
US$m 

Europe   
US$m 

Interest income ............................  
Interest expense  ..........................  

35,117 
(25,421) 

Net interest income  .....................  

9,696 

Fee income ..................................  
Fee expense .................................  

10,225 
(2,733) 

Net fee income ............................  

7,492 

Trading income/(expense) 

excluding net interest income .  

1,691 

Net interest income 

on trading activities  ................  

Net trading income/(expense) .....  

Changes in fair value of long- 
term debt issued and related 
derivatives  ..............................  

Net income/(expense) from 

other financial instruments 
designated at fair value ...........  

Net income/(expense) from 
financial instruments 
designated at fair value ...........  

Gains less losses from financial 

investments .............................  
Dividend income .........................  
Net earned insurance premiums  .  
Gains on disposal of French 

regional banks  ........................  
Other operating income  ..............  

Hong 
Kong 
US$m 

9,530
(3,832)

5,698 

3,062
(482)

2,580 

856

337

9,066
(5,129)

3,937 

2,414
(547)

1,867 

1,443

599

3,666 

5,357 

1,193 

2,042 

2,939 

3

1

(1,826) 

(1,194)

(172)

1,113 

(1,191)

(171)

418 
130 
5,299 

2,445  
2,096 

(309)
41 
3,247 

– 
817 

24 
2 
197 

– 
1,055 

8,953 

2,451
(895)

1,556 

740
(49)

691 

380

22

402 

–

–

– 

8 
2 
– 

– 
9 

25,897
(10,679)

11,632 
(5,174)   

(2,392) 
2,392 

91,301
(48,738)

15,218 

6,458 

– 

42,563 

6,292
(1,065)

5,227 

(3,879)

744

(3,135)

2,716 
(549)   

2,167 

356 

345 

701 

3,736

– 

1

364 

3,737 

364 

(120)
77 
390 

– 
23 

176 
20 
1,717 

– 
300 

(685) 
685 

– 

– 

– 

– 

– 

– 

– 

– 
– 
– 

– 
(2,492) 

24,764
(4,740)

20,024 

847

5,713

6,560 

6,679

(2,827)

3,852 

197 
272 
10,850 

2,445 
1,808 

2,668 

21,417 

11,903 

(2,492) 

88,571 

Total operating income ...............  

34,046 

12,076 

Net insurance claims incurred  

and movement in liabilities to 
policyholders  ..........................  

Net operating income before  
loan impairment charges  
and other credit risk provisions 

(3,367) 

(1,922)

28 

– 

(238)

(1,390) 

– 

(6,889)

30,679 

10,154 

8,981 

2,668 

21,179 

10,513 

(2,492) 

81,682 

Loan impairment charges and 

other credit risk provisions .....  

(3,754) 

Net operating income ..................  

26,925 

Employee compensation and 

(765)

9,389 

(852)

8,129 

(279)

(16,795)

(2,492) 

– 

(24,937)

2,389 

4,384 

8,021 

(2,492) 

56,745 

benefits  ...................................  

(8,551) 

(2,069)

(2,475)

(544)

(4,609)

(2,544) 

– 

(20,792)

General and administrative 

expenses ..................................  

(6,428) 

(1,562)

(2,037)

(384)

(4,282)

(3,059) 

2,492 

(15,260)

Depreciation and impairment of 

property, plant and equipment  

(865) 

Amortisation and impairment of 

intangible assets ......................  
Goodwill impairment ..................  

(228) 
– 

(209)

(103)
– 

(163)

(29)
– 

(25)

(6)
– 

(265)

(203)
(10,564)

(223) 

(164) 
– 

– 

– 
– 

(1,750)

(733)
(10,564)

Total operating expenses  ............  

(16,072) 

(3,943)

(4,704)

(959)

(19,923)

(5,990) 

2,492 

(49,099)

Operating profit/(loss)  ................  

10,853 

5,446 

3,425 

1,430 

(15,539)

2,031 

Share of profit in associates  

and joint ventures  ...................  

16 

Profit/(loss) before tax ................  

10,869 

Tax income/(expense) .................  

(2,199) 

Profit/(loss) for the year ..............  

8,670 

15 

5,461 

(899)

4,562 

1,297 

4,722 

(928)

3,794 

316 

11 

6 

1,746 

(15,528)

2,037 

(245)

1,715 

(253) 

1,501 

(13,813)

1,784 

– 

– 

– 

– 

– 

7,646 

1,661 

9,307 

(2,809)

6,498 

414 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Year ended 31 December 2007 

  Rest of 
Asia- 
Pacific1
US$m 

  Middle 
East1
US$m 

North 
  America 
US$m 

Latin 
  America   
US$m 

Intra- 
HSBC 
items 
US$m 

Total 
US$m 

8,002
(4,953)

3,049 

2,201
(426)

1,775 

946

400

Europe   
US$m 

Interest income ............................ 
Interest expense  .......................... 

33,144 
(25,398) 

Net interest income  ..................... 

7,746 

Fee income  .................................. 
Fee expense ................................. 

10,973 
(2,542) 

Net fee income  ............................ 

8,431 

Hong 
Kong 
US$m 

12,580
(7,097)

5,483 

3,860
(498)

3,362 

Trading income/(expense) 

excluding net interest income . 

3,003 

1,270

Net interest income/(expense) 

on trading activities  ................ 

Net trading income/(expense) ..... 

Changes in fair value of long- 
term debt issued and related 
derivatives ............................... 

Net income from other financial 
instruments designated at fair 
value ........................................ 

Net income from financial 

instruments designated at  
fair value ................................. 

Gains less losses from financial 

1,226 

investments  ............................. 

1,326 

Gains arising from dilution of 

interests in associates .............. 
Dividend income ......................... 
Net earned insurance premiums .. 
Other operating income  .............. 

– 
171 
4,010 
1,193 

3,940 

6,943 

(28)

1,242 

1,346 

1,059 

2

1

167 

674

110

676 

94 

– 
31 
2,797 
845 

111 

36 

1,081 
6 
226 
781 

8,411 

2,156
(1,062)

30,183
(15,336)

9,471 
(3,895)   

(3,177) 
3,177 

92,359
(54,564)

1,094 

14,847 

5,576 

– 

37,795 

508
(37)

471 

256

41

297 

–

–

– 

2 

– 
2 
– 
17 

6,733
(923)

5,810 

(1,289)

747

(542)

2,647 
(494)   

2,153 

272 

276 

548 

1,750

– 

–

320 

1,750 

245 

– 
105 
449 
360 

320 

253 

11 
9 
1,594 
228 

(585) 
585 

– 

– 

– 

– 

– 

– 

– 

– 

– 
– 
– 
(1,985) 

26,337
(4,335)

22,002 

4,458

5,376

9,834 

2,812

1,271

4,083 

1,956 

1,092 
324 
9,076 
1,439 

1,883 

23,024 

10,692 

(1,985) 

87,601 

Total operating income  ............... 

31,046 

14,530 

Net insurance claims incurred  

and movement in liabilities to 
policyholders  .......................... 

Net operating income before  
loan impairment charges  
and other credit risk provisions 

Loan impairment charges and 

(3,479) 

(3,208)

(253)

– 

(241)

(1,427) 

– 

(8,608)

27,567 

11,322 

8,158 

1,883 

22,783 

9,265 

(1,985) 

78,993 

other credit risk provisions ..... 

(2,542) 

(231)

Net operating income .................. 

25,025 

11,091 

(561)

7,597 

(55)

(12,156)

(1,697) 

– 

(17,242)

1,828 

10,627 

7,568 

(1,985) 

61,751 

Employee compensation and 

benefits  ................................... 

(9,022) 

(2,124)

(2,084)

(447)

(5,384)

(2,273) 

– 

(21,334)

General and administrative 

expenses .................................. 

(6,429) 

(1,386)

(1,741)

(300)

(4,653)

(2,770) 

1,985 

(15,294)

Depreciation and impairment of 

property, plant and equipment  

(848) 

(180)

(139)

Amortisation and impairment of 

intangible assets ...................... 

(226) 

(90)

(27)

(20)

(6)

(317)

(202)

(210) 

(149) 

– 

– 

(1,714)

(700)

Total operating expenses  ............ 

(16,525) 

(3,780)

(3,991)

(773)

(10,556)

(5,402) 

1,985 

(39,042)

Operating profit  .......................... 

8,500 

7,311 

3,606 

1,055 

Share of profit in associates  

and joint ventures  ................... 

95 

28 

Profit before tax  .......................... 

8,595 

7,339 

Tax income/(expense) ................. 

(1,505) 

(1,206)

Profit for the year ........................ 

7,090 

6,133 

1,096 

4,702 

(721)

3,981 

252 

1,307 

(178)

1,129 

71 

20 

91 

332 

423 

2,166 

12 

2,178 

(479) 

1,699 

– 

– 

– 

– 

– 

22,709 

1,503 

24,212 

(3,757)

20,455 

For footnote, see page 417. 

415 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 14 

Other information about the profit/(loss) for the year 

  Rest of
Asia-
Pacific1
US$m 

Hong
Kong 
US$m 

  Middle 
East1
US$m 

North
  America 
US$m 

Latin 
  America   
US$m 

Intra- 
  HSBC 
items 
US$m 

  Europe   

US$m 

Year ended 31 December 2009 

Net operating income...................  
External  ..................................  
Inter-segment ..........................  

17,976 
16,734  
1,242  

8,967 
8,352 
615 

7,107 
6,056 
1,051 

1,260 
1,283 
(23)

641 
767 
(126)

6,498 
6,501    
(3)   

(2,756) 
– 
(2,756) 

Total 
US$m 

39,693 
39,693 
–

Profit/(loss) for the year includes 
the following significant non-
cash items: 
Depreciation, amortisation  

and impairment ...................  

1,039  

342 

215 

37 

515 

390  

Loan impairment losses gross 
of recoveries and other 
credit risk provisions ..........  

Impairment of financial 

5,833  

investments .........................  

137  

534 

129 

Year ended 31 December 2008 

1,028 

1,361 

15,757 

2,865  

50 

4 

38 

–  

– 

– 

– 

2,538 

27,378 

358 

Net operating income...................  
External  ..................................  
Inter-segment ..........................  

26,925 
25,887  
1,038  

9,389 
8,205 
1,184 

8,129 
7,010
1,119

2,389 
2,386
3

4,384 
5,236 
(852)

8,021 
8,021    
– 

(2,492) 
– 
(2,492) 

56,745 
56,745 
–

Profit/(loss) for the year includes 
the following significant non-
cash items: 
Depreciation, amortisation  

and impairment ...................  

1,093 

312 

192 

31 

11,352 

387 

Loan impairment losses gross 
of recoveries and other 
credit risk provisions ..........  

Impairment of financial 

4,050 

investments .........................  

278 

803 

535 

Year ended 31 December 2007 

960 

309 

16,892 

2,757 

– 

– 

229 

– 

– 

– 

– 

13,367 

25,771 

1,042 

Net operating income ..................  
External  ..................................  
Inter-segment ..........................  

25,025 
23,772  
1,253  

11,091 
10,168 
923 

7,599 
6,620
979

1,826 
1,836
(10)

10,627 
11,784 
(1,157)

7,568 
7,571    
(3)   

(1,985) 
– 
(1,985) 

61,751 
61,751 
–

Profit for the year includes the 

following significant non-cash 
items: 
Depreciation, amortisation  

and impairment ...................  

1,074 

270 

166 

26 

627 

359 

Loan impairment losses gross 
of recoveries and other 
credit risk provisions ..........  

Impairment of financial 

3,085 

273 

656 

83 

12,218 

1,932 

investments .........................  

42 

– 

– 

– 

– 

– 

For footnote, see page 417. 

– 

– 

– 

2,522 

18,247 

42 

416 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Performance ratios 

  Europe   

US$m 

Hong
Kong 
US$m 

  Rest of
Asia-
Pacific1
US$m 

  Middle 
East1
US$m 

North
  America 
US$m 

Latin 
  America   
US$m 

Year ended 31 December 2009 
Share of HSBC’s profit before  

tax  ...........................................   
Cost efficiency ratio ....................  

Year ended 31 December 2008 
Share of HSBC’s profit before  

56.7     
59.4     

71.0 
41.7 

59.3 
55.6 

6.4 
38.6 

(109.3)  
51.5 

15.9     
59.6     

tax  ...........................................   
Cost efficiency ratio ....................   

116.7     
52.4     

58.7 
38.8 

50.7 
52.4 

18.8 
35.9 

(166.8)  
94.1 

21.9     
57.0     

Year ended 31 December 2007 
Share of HSBC’s profit before 

tax  ...........................................   
Cost efficiency ratio ....................   

1  For footnote, see below. 

Balance sheet information 

35.5     
59.9     

30.3 
33.4 

19.4 
48.9 

5.4 
41.1 

0.4 
46.3 

9.0     
58.3     

Total 
US$m 

100.0 
52.0 

100.0 
60.1 

100.0 
49.4 

  Rest of
Asia-
Pacific1
US$m 

Hong
Kong 
US$m 

  Middle
East1
US$m 

North
  America 
US$m 

Latin 
  America   
US$m 

Intra- 
  HSBC 
items 
US$m 

Total 
US$m 

  Europe   

US$m 

At 31 December 2009 
Loans and advances to  

customers (net)  ....................... 

439,481 

99,381 

80,043 

22,844 

206,853 

47,629 

– 

896,231 

Interests in associates and  

joint ventures  .......................... 

147 
Total assets ..................................  1,268,600 
495,019 
Customer accounts ...................... 
Total liabilities  ............................  1,213,907 

157 
399,243 
275,441 
384,912 

11,083 
222,139 
133,999 
203,243 

1,573 
48,107 
32,529 
42,325 

42 
475,014 
149,157 
447,530 

9 
115,967 
72,889 
101,492 

– 

13,011 
(164,618)  2,364,452 
1,159,034 
(164,618)  2,228,791 

– 

Capital expenditure incurred2  ..... 

983 

290 

159 

102 

658 

540 

– 

2,732 

At 31 December 2008 
Loans and advances to  

customers (net)  ....................... 

426,191 

100,220 

80,661 

27,295 

256,214 

42,287 

– 

932,868 

Interests in associates and  

joint ventures  .......................... 

137 
Total assets ..................................  1,392,049 
Customer accounts ...................... 
502,476 
Total liabilities  ............................  1,361,960 

153 
414,484 
250,517 
400,637 

9,728 
225,573 
124,194 
210,478 

1,383 
50,952 
35,165 
45,416 

128 
596,302 
143,532 
571,657 

8 
102,946 
59,443 
91,929 

– 

11,537 
(254,841)  2,527,465 
1,115,327 
(254,841)  2,427,236 

– 

Capital expenditure incurred2  ..... 

2,078 

440 

426 

85 

726 

617 

– 

4,372 

At 31 December 2007 
Loans and advances to  

customers (net)  ....................... 

452,275 

89,638 

80,245 

21,607 

289,860 

47,923 

– 

981,548 

Interests in associates and  

joint ventures  .......................... 

158 
Total assets ..................................  1,256,220 
Customer accounts ...................... 
504,954 
Total liabilities  ............................  1,198,413 

155 
359,386 
234,488 
344,011 

8,602 
208,195 
119,296 
194,675 

1,265 
45,669 
30,937 
41,576 

127 
574,318 
145,173 
542,549 

77 
102,649 
61,292 
89,797 

– 

10,384 
(192,171)  2,354,266 
1,096,140 
(192,171)  2,218,850 

– 

Capital expenditure incurred2  ..... 

1,722 

441 

239 

38 

833 

599 

– 

3,872 

1  The Middle East is disclosed as a separate geographical region with effect from 1 January 2009. Previously, it formed part of Rest of 

Asia-Pacific. Comparative data have been restated accordingly. 

2  Expenditure incurred on property, plant and equipment and other intangible assets. Excludes assets acquired as part of business 

combinations and goodwill. 

417 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
   
 
 
 
 
   
   
 
   
 
 
 
 
   
   
 
 
 
   
 
 
 
 
   
 
 
   
 
 
 
 
   
   
 
   
 
 
 
 
   
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 14 and 15 

Other financial information 

Net operating income by customer group and global business  

  Personal 
  Financial 
Services 
US$m 

 Commercial 
 Banking 
US$m 

Global 
  Banking 
  & Markets 
US$m 

Private 
  Banking 
US$m 

Year ended 31 December 2009 
Net operating income ..................  
External  ..................................  
Inter-segment ..........................  

Year ended 31 December 2008 
Net operating income ..................  
External  ..................................  
Inter-segment ..........................  

Year ended 31 December 2007 
Net operating income ..................  
External  ..................................  
Inter-segment ..........................  

15,513  
13,804    
1,709    

20,269 
15,023 
5,246 

27,067 
21,059 
6,008 

9,571 
9,285 
286 

13,144 
13,080
64

12,943 
11,442
1,501

18,652 
21,383 
(2,731)

12,047 
17,739
(5,692)

15,172 
23,595
(8,423)

2,984 
2,275 
709 

3,563 
2,231
1,332

3,534 
2,144
1,390

Intra-
HSBC 
items 
US$m 

(4,996) 
– 
(4,996) 

(4,568) 
– 
(4,568) 

(3,912) 
– 
(3,912) 

Other1  
US$m 

(2,031) 
(7,054) 
5,023  

12,290 
8,672 
3,618 

6,947 
3,511 
3,436 

Total 
US$m 

39,693 
39,693 
–

56,745 
56,745
–

61,751 
61,751
–

1  The main items reported in the ‘Other’ segment are certain property activities, unallocated investment activities, centrally held 

investment companies and HSBC’s holding company and financing operations. The ‘Other’ segment also includes gains and losses on 
the disposal of certain significant subsidiaries or business units. 

Information by country 

2009 

2008 

2007 

External net 
  operating
 income1
US$m 

Non-
current
assets2
US$m 

 External net 
operating 
income1
US$m 

Non- 
current 
assets2  
US$m 

 External net 
operating 
income1 
US$m 

UK .......................................................................  
Hong Kong  .........................................................  
USA  ....................................................................  
France  .................................................................  
Brazil ...................................................................  
Other countries  ...................................................  

9,958 
8,352 
(1,042)
3,322 
3,368 
15,735 

39,693 

19,704 
3,374 
5,499 
11,782 
1,868 
25,557 

67,784 

15,789 
8,205 
2,862 
6,457 
3,886 
19,546 

56,745 

12,491 
3,527 
4,660 
11,862 
1,421 
23,020 

56,981 

15,955 
10,168 
9,304 
4,597 
3,659 
18,068 

61,751 

Non-
current 
assets2
US$m 

12,394 
3,226 
20,403 
12,868 
1,735 
22,420 

73,046 

1  External net operating income is attributed to countries on the basis of the location of the branch responsible for reporting the results or 

advancing the funds. 

2  Non-current assets consist of property, plant and equipment, goodwill, other intangible assets, interests in associates and joint ventures 

and certain other assets expected to be recovered more than twelve months after the reporting period. 

15  Analysis of financial assets and liabilities by measurement basis 

Financial assets and financial liabilities are measured on an ongoing basis either at fair value or at amortised cost. The 
summary of significant accounting policies in Note 2 describes how the classes of financial instruments are measured, 
and how income and expenses, including fair value gains and losses, are recognised. The following table analyses the 
carrying amounts of the financial assets and liabilities by category as defined in IAS 39 and by balance sheet heading. 

418 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
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419

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 15 

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420

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
HSBC Holdings 

Financial assets 
Cash at bank and in hand ....................................  
Derivatives  ..........................................................  
Loans and advances to HSBC undertakings  ......  
Financial investments  .........................................  
Other assets  .........................................................  

Total financial assets  ..........................................  

Financial liabilities 
Amounts owed to HSBC undertakings  ..............  
Financial liabilities designated at fair value  .......  
Derivatives  ..........................................................  
Debt securities in issue  .......................................  
Other liabilities  ...................................................  
Accruals  ..............................................................  
Subordinated liabilities  .......................................  

Total financial liabilities .....................................  

Financial assets 
Cash at bank and in hand ....................................  
Derivatives  ..........................................................  
Loans and advances to HSBC undertakings  ......  
Financial investments  .........................................  
Other assets  .........................................................  

Total financial assets  ..........................................  

Financial liabilities 
Amounts owed to HSBC undertakings  ..............  
Financial liabilities designated at fair value  .......  
Derivatives  ..........................................................  
Other liabilities  ...................................................  
Accruals  ..............................................................  
Subordinated liabilities  .......................................  

Total financial liabilities .....................................  

At 31 December 2009 

  Held for 
trading 
US$m 

  Designated 
at fair value 
US$m 

  Loans and 
  receivables 
US$m 

  Financial 
  assets and 
 liabilities at 
  amortised 

cost     

US$m 

  Available-
for-sale 
securities   
US$m 

– 
2,981 
– 
– 
– 

2,981 

– 
– 
362 
– 
– 
– 
– 

362 

– 
– 
– 
– 
– 

– 

– 
– 
23,212 
– 
– 

23,212 

– 
16,909 
– 
– 
– 
– 
– 

16,909 

– 
– 
– 
– 
– 
– 
– 

– 

– 
– 
– 
2,455 
– 

2,455 

– 
– 
– 
– 
– 
– 
– 

– 

224 
– 
– 
– 
4 

228 

3,711 
– 
– 
2,839 
8 
419 
14,406 

21,383 

At 31 December 2008 

Held for 
trading 
US$m 

  Designated 
  at fair value 
US$m 

  Loans and 
  receivables 
US$m 

– 
3,682 
– 
– 
– 

3,682 

– 
– 
1,324 
– 
– 
– 

1,324 

– 
– 
– 
– 
– 

– 

– 
– 
11,804 
– 
– 

11,804 

– 
16,389 
– 
– 
– 
– 

16,389 

– 
– 
– 
– 
– 
– 

– 

Financial 
  assets and 
  liabilities at 
amortised 

cost     

US$m 

  Available-
for-sale 
securities   
US$m 

– 
– 
– 
2,629 
– 

2,629 

– 
– 
– 
– 
– 
– 

– 

443 
– 
– 
– 
25 

468 

4,042 
– 
– 
10 
288 
14,017 

18,357 

Total 
US$m 

224 
2,981 
23,212 
2,455 
4 

28,876 

3,711 
16,909 
362 
2,839 
8 
419 
14,406 

38,654 

Total 
US$m 

443 
3,682 
11,804 
2,629 
25 

18,583 

4,042 
16,389 
1,324 
10 
288 
14,017 

36,070 

421 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 16 and 17  

16  Trading assets 

Trading assets: 

–  not subject to repledge or resale by counterparties ......................................................................... 
–  which may be repledged or resold by counterparties  ..................................................................... 

Treasury and other eligible bills .............................................................................................................. 
Debt securities  ......................................................................................................................................... 
Equity securities  ...................................................................................................................................... 

Trading securities at fair value  ................................................................................................................ 
Loans and advances to banks  .................................................................................................................. 
Loans and advances to customers  ........................................................................................................... 

Trading securities valued at fair value 

US Treasury and US Government agencies2 ........................................................................................... 
UK Government ....................................................................................................................................... 
Hong Kong Government  ......................................................................................................................... 
Other government  .................................................................................................................................... 
Asset-backed securities3  .......................................................................................................................... 
Corporate debt and other securities  ......................................................................................................... 
Equity securities  ...................................................................................................................................... 

2009 
US$m 

320,155 
101,226 

421,381 

22,346 
201,598 
35,311 

259,255 
78,126 
84,000 

421,381 

Fair value1 

2009     

US$m 

17,620 
12,113 
10,649 
94,264 
5,308 
83,990 
35,311 

2008 
US$m 

340,675 
86,654 

427,329 

32,458 
199,619 
21,878 

253,955 
73,055 
100,319 

427,329 

2008 
US$m 

26,621 
10,586 
6,648 
98,983 
6,566 
82,673 
21,878 

259,255 

253,955 

1  Included within these figures are debt securities issued by banks and other financial institutions of US$41,466 million (2008: 

US$49,997 million), of which US$7,280 million (2008: US$3,449 million) are guaranteed by various governments. 

2  Includes securities that are supported by an explicit guarantee issued by the US Government. 
3  Excludes asset-backed securities included under US Treasury and US Government agencies. 

Trading securities listed on a recognised exchange and unlisted 

Fair value at 31 December 2009 
Listed on a recognised exchange1  ............................................ 
Unlisted ..................................................................................... 

Fair value at 31 December 2008 
Listed on a recognised exchange1  ............................................ 
Unlisted ..................................................................................... 

Treasury
and other
eligible bills   
US$m   

Debt
securities 

Equity
securities 

US$m   

US$m   

3,107 
19,239 

22,346 

1 
32,457 

32,458 

159,030 
42,568 

201,598 

145,370 
54,249 

199,619 

33,428 
1,883 

35,311 

20,871 
1,007 

21,878 

1  Included within listed investments are US$3,229 million (2008: US$3,870 million) of investments listed in Hong Kong. 

Loans and advances to banks held for trading 

Reverse repos ........................................................................................................................................... 
Settlement accounts  ................................................................................................................................. 
Stock borrowing  ...................................................................................................................................... 
Other  ........................................................................................................................................................ 

2009     

US$m 

50,357  
10,128  
4,711  
12,930  

78,126  

Total 
US$m 

195,565 
63,690 

259,255 

166,242 
87,713 

253,955 

2008 
US$m 

48,188 
4,337 
1,888 
18,642 

73,055 

422 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
Loans and advances to customers held for trading 

Reverse repos ........................................................................................................................................... 
Stock borrowing ....................................................................................................................................... 
Settlement accounts  ................................................................................................................................. 
Other  ........................................................................................................................................................ 

2009     

US$m 

42,172  
18,042  
12,134  
11,652  

84,000  

2008 
US$m 

58,285 
13,740 
10,116 
18,178 

100,319 

17  Financial assets designated at fair value 

Financial assets designated at fair value: 

–  not subject to repledge or resale by counterparties ......................................................................... 
–  which may be repledged or resold by counterparties ...................................................................... 

Treasury and other eligible bills  .............................................................................................................. 
Debt securities  ......................................................................................................................................... 
Equity securities ....................................................................................................................................... 

Securities designated at fair value  ........................................................................................................... 
Loans and advances to banks  .................................................................................................................. 
Loans and advances to customers ............................................................................................................ 

Securities designated at fair value 

US Treasury and US Government agencies2 ........................................................................................... 
UK Government ....................................................................................................................................... 
Hong Kong Government  ......................................................................................................................... 
Other government  .................................................................................................................................... 
Asset-backed securities3  .......................................................................................................................... 
Corporate debt and other securities  ......................................................................................................... 
Equities  .................................................................................................................................................... 

2009 
US$m 

37,166  
15 

37,181  

223 
20,718 
14,983 

35,924 
354 
903 

37,181 

Fair value1 

2009     

US$m   

78   
4,799   
177   
3,491   
6,463   
5,933   
14,983   

35,924   

1  Included within these figures are debt securities issued by banks and other financial institutions of US$13,745 million (2008: 

US$10,351 million), of which US$49 million (2008: US$14 million) are guaranteed by various governments. 

2  Includes securities that are supported by an explicit guarantee issued by the US Government. 
3  Excludes asset-backed securities included under US Treasury and US Government agencies. 

Securities listed on a recognised exchange and unlisted 

Fair value at 31 December 2009 
Listed on a recognised exchange1 ............................................. 
Unlisted ..................................................................................... 

Fair value at 31 December 2008 
Listed on a recognised exchange1 ............................................. 
Unlisted ..................................................................................... 

Treasury
and other
eligible bills   
US$m   

Debt
securities 

Equity
securities 

US$m   

US$m   

78   
145   

223   

80   
155   

235   

7,168   
13,550   

20,718   

3,490   
12,859   

16,349   

10,549   
4,434   

14,983   

8,140   
2,853   

10,993   

1  Included within listed investments are US$506 million of investments listed in Hong Kong (2008: US$576 million). 

423 

2008 
US$m 

28,522 
11 

28,533 

235 
16,349 
10,993 

27,577 
230 
726 

28,533 

2008 
US$m 

93 
992 
284 
3,624 
6,492 
5,099 
10,993 

27,577 

Total 
US$m 

17,795 
18,129 

35,924 

11,710 
15,867 

27,577 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
   
   
   
 
   
   
   
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 18 

18  Derivatives 

Fair values of derivatives by product contract type held by HSBC 

At 31 December 2009 
Foreign exchange ................................................  
Interest rate  .........................................................  
Equity ..................................................................  
Credit  ..................................................................  
Commodity and other  .........................................  

Trading 
US$m 

55,036 
212,102 
15,729 
28,479 
1,135 

Gross total fair values .........................................  

312,481 

Netting  ................................................................  

Total  ....................................................................  

At 31 December 2008 
Foreign exchange ................................................  
Interest rate  .........................................................  
Equity ..................................................................  
Credit  ..................................................................  
Commodity and other  .........................................  

115,803 
317,796 
18,660 
91,271 
2,979 

Gross total fair values .........................................  

546,509 

2,010 
4,481 
– 
– 
– 

6,491 

Netting  ................................................................  

Total  ....................................................................  

Assets 
Hedging 
US$m 

1,695 
3,506 
– 
– 
– 

5,201 

Total 
US$m 

Trading 
US$m 

56,731 
215,608 
15,729 
28,479 
1,135 

54,502 
209,351 
19,013 
27,042 
960 

317,682 

310,868 

(66,796)

250,886 

117,813 
322,277 
18,660 
91,271 
2,979 

115,311 
310,255 
21,913 
89,715  
2,729 

553,000 

539,923 

(58,124)

494,876 

Liabilities 
Hedging 
US$m 

300 
3,274 
– 
– 
– 

3,574 

826 
4,435 
– 
– 
– 

5,261 

Total 
US$m 

54,802 
212,625 
19,013 
27,042 
960 

314,442 

(66,796)

247,646 

116,137 
314,690 
21,913 
89,715 
2,729 

545,184 

(58,124)

487,060 

The 49 per cent decrease in the fair value of derivative assets during 2009 was driven by steepening yield curves in 
major currencies, narrowing credit spreads and reduced market volatility. The 5 per cent increase in the notional 
contract amounts of HSBC’s derivative assets in the year was primarily driven by increased trading volumes on 
interest rate contracts. 

Fair values of derivatives by product contract type held by HSBC Holdings with subsidiaries 

Foreign exchange ...................................................................... 
Interest rate  ............................................................................... 

Total fair values  ........................................................................ 

2009 

2008 

Trading 
assets 
US$m 

2,250 
731 

2,981 

Trading 
liabilities 
US$m 

362 
– 

362 

Trading 
assets 
US$m 

1,772 
1,910 

3,682 

Trading 
liabilities 
US$m 

1,324 
– 

1,324 

Derivatives are financial instruments that derive their value from the price of underlying items such as equities, 
bonds, interest rates, foreign exchange, credit spreads, commodities and equity or other indices. Derivatives enable 
users to increase, reduce or alter exposure to credit or market risks. HSBC makes markets in derivatives for its 
customers and uses derivatives to manage its exposure to credit and market risks. 

Derivatives are carried at fair value and shown in the balance sheet as separate totals of assets and liabilities. A 
description of how the fair value of derivatives is derived is set out on page 171. Derivative assets and liabilities on 
different transactions are only set off if the transactions are with the same counterparty, a legal right of set-off exists 
and the cash flows are intended to be settled on a net basis.  

Use of derivatives 

HSBC transacts derivatives for three primary purposes: to create risk management solutions for clients, for 
proprietary trading purposes, and to manage and hedge HSBC’s own risks. Derivatives (except for derivatives which 
are designated as effective hedging instruments as defined in IAS 39) are held for trading. The held for trading 
classification includes two types of derivatives: those used in sales and trading activities, and those used for risk 
management purposes but which for various reasons do not meet the qualifying criteria for hedge accounting. The 

424 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
second category includes derivatives managed in conjunction with financial instruments designated at fair value. 
These activities are described more fully below. 

HSBC’s derivative activities give rise to significant open positions in portfolios of derivatives. These positions are 
managed constantly to ensure that they remain within acceptable risk levels, with matching deals being utilised to 
achieve this where necessary. When entering into derivative transactions, HSBC employs the same credit risk 
management procedures to assess and approve potential credit exposures that are used for traditional lending. 

Trading derivatives 

Most of HSBC’s derivative transactions relate to sales and trading activities. Sales activities include the structuring 
and marketing of derivative products to customers to enable them to take, transfer, modify or reduce current or 
expected risks. Trading activities in derivatives are entered into principally for the purpose of generating profits from 
short-term fluctuations in price or margin. Positions may be traded actively or be held over a period of time to benefit 
from expected changes in exchange rates, interest rates, equity prices or other market parameters. Trading includes 
market-making, positioning and arbitrage activities. Market-making entails quoting bid and offer prices to other 
market participants for the purpose of generating revenues based on spread and volume; positioning means managing 
market risk positions in the expectation of benefiting from favourable movements in prices, rates or indices; arbitrage 
involves identifying and profiting from price differentials between markets and products. 

As mentioned above, other derivatives classified as held for trading include non-qualifying hedging derivatives, 
ineffective hedging derivatives and the components of hedging derivatives that are excluded from assessing hedge 
effectiveness. Non-qualifying hedging derivatives are entered into for risk management purposes but do not meet the 
criteria for hedge accounting. These include derivatives managed in conjunction with financial instruments 
designated at fair value. 

Gains and losses from changes in the fair value of derivatives, including the contractual interest, that do not qualify 
for hedge accounting are reported in ‘Net trading income’, except for derivatives managed in conjunction with 
financial instruments designated at fair value, where gains and losses are reported in ‘Net income from financial 
instruments designated at fair value’, together with the gains and losses on the hedged items. Where the derivatives 
are managed with debt securities in issue, the contractual interest is shown in ‘interest expense’ together with the 
interest payable on the issued debt. Substantially all of HSBC Holdings’ derivatives entered into with HSBC 
undertakings are managed in conjunction with financial liabilities designated at fair value. 

The notional contract amounts of derivatives held for trading purposes indicate the nominal value of transactions 
outstanding at the balance sheet date; they do not represent amounts at risk. 

Notional contract amounts of derivatives held for trading purposes by product type 

HSBC 

2009   
US$m   

Foreign exchange ...................................................................... 
Interest rate  ............................................................................... 
Equity ........................................................................................ 
Credit  ........................................................................................ 
Commodity and other  ............................................................... 

2,883,201   
13,874,355   
217,828   
1,237,055   
53,720   

2008   
US$m   

3,045,017   
12,435,965   
221,053   
1,583,337   
63,103   

18,266,159   

17,348,475   

HSBC Holdings 

2009   
US$m   

17,150   
6,804   
–   
–   
–   

23,954   

2008 
US$m 

14,312 
7,804 
– 
– 
– 

22,116 

Credit derivatives 

HSBC trades credit derivatives through its principal dealing operations and acts as a principal counterparty to a broad 
range of users, structuring deals to produce risk management products for its customers, or making markets in certain 
products. Risk is typically controlled through entering into offsetting credit derivative contracts with other 
counterparties. 

HSBC manages the credit risk arising on buying and selling credit derivative protection by including the related 
credit exposures within its overall credit limit structure for the relevant counterparty. Trading of credit derivatives is 
restricted to a small number of offices within the major centres which have the control infrastructure and market 
skills to manage effectively the credit risk inherent in the products.  

425 

 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 18 

Credit derivatives are also deployed to a limited extent for the risk management of the Group’s loan portfolios.  

The notional contract amount of credit derivatives of US$1,237,055 million (2008: US$1,583,337 million) consisted 
of protection bought of US$614,690 million (2008: US$777,556 million) and protection sold of US$622,365 million 
(2008: US$805,781 million). 

The difference between the notional amounts bought and sold is attributable to HSBC selling protection on large, 
diversified, predominantly investment grade portfolios (including the most senior tranches) and then offsetting risk 
on these positions by buying protection on the more subordinated tranches of the same portfolios. In addition, HSBC 
uses securities to mitigate risks on certain derivative positions and credit derivative contracts to reduce counterparty 
exposures. Consequently, while there is a mismatch in notional amounts of credit derivatives bought and sold this 
should not be interpreted as representing the open risk position. The credit derivative business operates within the 
market risk management framework described on pages 250 to 261. 

Derivatives valued using models with unobservable inputs 

The difference between the fair value at initial recognition (the transaction price) and the value that would have been 
derived had valuation techniques used for subsequent measurement been applied at initial recognition, less 
subsequent releases, is as follows: 

Unamortised balance of derivatives valued using models with unobservable inputs 

Unamortised balance at 1 January ........................................................................................................... 
Deferral on new transactions  ................................................................................................................... 
Recognised in the income statement during the period: 

– amortisation  ...................................................................................................................................... 
– subsequent to unobservable inputs becoming observable  ............................................................... 
– maturity, termination or offsetting derivative  .................................................................................. 
Exchange differences ............................................................................................................................... 
Risk hedged  ............................................................................................................................................. 

Unamortised balance at 31 December1 .................................................................................................... 

1  This amount is yet to be recognised in the consolidated income statement. 

Hedging instruments  

2009 
US$m   

2008 
US$m 

204 
192 

(86) 
(19) 
(42) 
11 
– 

260 

306 
326 

(168)
(118)
(99)
(38)
(5)

204 

HSBC uses derivatives (principally interest rate swaps) for hedging purposes in the management of its own asset and 
liability portfolios and structural positions. This enables HSBC to optimise the overall cost to the Group of accessing 
debt capital markets, and to mitigate the market risk which would otherwise arise from structural imbalances in the 
maturity and other profiles of its assets and liabilities.  

The accounting treatment of hedge transactions varies according to the nature of the instrument hedged and the type 
of hedge transactions. Derivatives may qualify as hedges for accounting purposes if they are fair value hedges, cash 
flow hedges, or hedges in net investment of foreign operations. These are described under the relevant headings 
below. 

The notional contract amounts of derivatives held for hedging purposes indicate the nominal value of transactions 
outstanding at the balance sheet date; they do not represent amounts at risk. 

Notional contract amounts of derivatives held for hedging purposes by product type 

Foreign exchange ...................................................................... 
Interest rate  ............................................................................... 

At 31 December 2009 

At 31 December 2008 

Cash flow 
hedge 
US$m   

Fair value
hedge 
US$m   

Cash flow 
hedge 
US$m   

12,359 
236,388 

248,747 

2,469   
42,224   

44,693   

14,931 
229,785 

244,716 

Fair value
hedge 
US$m 

2,602 
27,305 

29,907 

426 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
Fair value hedges 

HSBC’s fair value hedges principally consist of interest rate swaps that are used to protect against changes in the fair 
value of fixed-rate long-term financial instruments due to movements in market interest rates. For qualifying fair 
value hedges, all changes in the fair value of the derivative and in the fair value of the item in relation to the risk 
being hedged are recognised in the income statement. If the hedge relationship is terminated, the fair value 
adjustment to the hedged item continues to be reported as part of the basis of the item and is amortised to the income 
statement as a yield adjustment over the remainder of the hedging period. 

Fair value of derivatives designated as fair value hedges 

At 31 December 2009 
Fair value 

At 31 December 2008 
Fair value 

Assets 
US$m   

Liabilities     

US$m   

Assets 
US$m   

Liabilities 
US$m 

Foreign exchange ...................................................................... 
Interest rate  ............................................................................... 

342   
242   

584   

Gains or losses arising from fair value hedges 

Gains/(losses): 
–  on hedging instruments  .......................................................................................  
–  on the hedged items attributable to the hedged risk ............................................  

–   
1,085   

1,085   

2009 
US$m   

114 
(159)

(45)

265    
574    

839    

2008 
US$m   

(296) 
301 

5 

10 
1,257 

1,267 

2007 
US$m 

(186)
205 

19 

The gains and losses on ineffective portions of fair value hedges are recognised immediately in ‘Net trading income’. 

Cash flow hedges  

HSBC’s cash flow hedges consist principally of interest rate and cross-currency swaps that are used to protect against 
exposures to variability in future interest cash flows on non-trading assets and liabilities which bear interest at 
variable rates or which are expected to be re-funded or reinvested in the future. The amounts and timing of future 
cash flows, representing both principal and interest flows, are projected for each portfolio of financial assets and 
liabilities on the basis of their contractual terms and other relevant factors, including estimates of prepayments and 
defaults. The aggregate principal balances and interest cash flows across all portfolios over time form the basis for 
identifying gains and losses on the effective portions of derivatives designated as cash flow hedges of forecast 
transactions. Gains and losses are initially recognised in other comprehensive income, and accumulated in the cash 
flow hedging reserve, and are transferred to the income statement when the forecast cash flows affect the income 
statement.  

Fair value of derivatives designated as cash flow hedges 

Foreign exchange ...................................................................... 
Interest rate  ............................................................................... 

At 31 December 2009 
Fair value 

At 31 December 2008 
Fair value 

Assets 
US$m   

1,353   
3,264   

4,617   

Liabilities     

US$m   

300   
2,189   

2,489   

Assets 
US$m   

1,745   
3,907   

5,652   

Liabilities 
US$m 

816 
3,178 

3,994 

427 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 18 and 19 

Forecast principal balances on which interest cash flows are expected to arise 

At 31 December 2009 
Assets ........................................................................................ 
Liabilities  .................................................................................. 

Net cash inflows/(outflows) exposure ...................................... 

At 31 December 2008 
Assets ........................................................................................ 
Liabilities  .................................................................................. 

Net cash inflows/(outflows) exposure ...................................... 

3 months

or less   
US$m 

  More than 3 
months but less 

than 1 year   

US$m 

  5 years or less 
  but more than 
1 year 
US$m 

  More than
5 years 
US$m 

120,915 
(71,143)

49,772 

99,426 
(83,019)

16,407 

111,456 
(78,841)

32,615 

71,491 
(77,656)

(6,165)

53,184 
(39,377) 

13,807 

52,988 
(62,633) 

(9,645) 

476 
(6,559)

(6,083)

2,081 
(7,817)

(5,736)

This table reflects the interest rate repricing profile of the underlying hedged items.  

The gains and losses on ineffective portions of such derivatives are recognised immediately in ‘Net trading income’. 
During the year to 31 December 2009 a gain of US$90 million (2008 loss of US$40 million; 2007: loss of 
US$77 million) was recognised due to hedge ineffectiveness.  

Hedges of net investments in foreign operations 

HSBC’s consolidated balance sheet is affected by exchange differences between the US dollar and all the non-US 
dollar functional currencies of subsidiaries. HSBC hedges structural foreign exchange exposures only in limited 
circumstances. Hedging is undertaken using forward foreign exchange contracts which are accounted for as hedges of 
a net investment in a foreign operation, or by financing with borrowings in the same currencies as the functional 
currencies involved.  

At 31 December 2009, the fair values of outstanding financial instruments designated as hedges of net investments 
in foreign operations were liabilities of US$28 million (2008: US$52 million) and notional contract values of 
US$566 million (2008: US$161 million). 

The ineffectiveness recognised in ‘Net trading income’ in the year ended 31 December 2009 that arose from hedges 
in foreign operations was nil (2008 and 2007: nil). 

19  Financial investments  

Financial investments: 

–  not subject to repledge or resale by counterparties ......................................................................... 
–  which may be repledged or resold by counterparties  ..................................................................... 

2009 
US$m 

356,864 
12,294 

369,158 

Treasury and other eligible bills ............................................... 
–  available for sale  .............................................................. 
–  held to maturity  ................................................................ 

Debt securities  .......................................................................... 
–  available for sale  .............................................................. 
–  held to maturity  ................................................................ 

Equity securities  ....................................................................... 
–  available for sale  .............................................................. 

2009 

2008 

Carrying
amount 
US$m 

58,434 
58,333
101

301,600 
284,074
17,526

9,124 
9,124

Fair 
value 
US$m 

58,434 
58,333
101

302,171 
284,074
18,097

9,124 
9,124

Carrying 
amount 
US$m 

41,027 
41,027 
– 

251,957 
237,944 
14,013 

7,251 
7,251 

2008 
US$m 

287,479 
12,756 

300,235 

Fair
value 
US$m 

41,027 
41,027
–

253,001 
237,944
15,057

7,251 
7,251

Total financial investments ....................................................... 

369,158 

369,729 

300,235 

301,279 

428 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At 31 December 2009 
US Treasury  ............................................................................................................................................. 
US Government agencies2  ....................................................................................................................... 
US Government sponsored entities2  ........................................................................................................ 
UK Government ....................................................................................................................................... 
Hong Kong Government  ......................................................................................................................... 
Other government  .................................................................................................................................... 
Asset-backed securities3  .......................................................................................................................... 
Corporate debt and other securities  ......................................................................................................... 
Equities  .................................................................................................................................................... 

At 31 December 2008 
US Treasury  ............................................................................................................................................. 
US Government agencies2  ....................................................................................................................... 
US Government sponsored entities2  ........................................................................................................ 
UK Government ....................................................................................................................................... 
Hong Kong Government  ......................................................................................................................... 
Other government  .................................................................................................................................... 
Asset-backed securities3  .......................................................................................................................... 
Corporate debt and other securities  ......................................................................................................... 
Equities  .................................................................................................................................................... 

At 31 December 2007 
US Treasury  ............................................................................................................................................. 
US Government agencies2  ....................................................................................................................... 
US Government sponsored entities2  ........................................................................................................ 
UK Government ....................................................................................................................................... 
Hong Kong Government  ......................................................................................................................... 
Other government  .................................................................................................................................... 
Asset-backed securities3  .......................................................................................................................... 
Corporate debt and other securities  ......................................................................................................... 
Equities  .................................................................................................................................................... 

Amortised

cost   
US$m     

17,650 
12,539 
4,885 
9,653 
37,747 
87,122 
48,500 
153,639 
7,051 

378,786 

11,528 
8,131 
15,109 
16,077 
966 
60,755 
55,685 
145,269 
5,901 

319,421 

6,799 
5,709 
14,732 
757 
3,941 
60,109 
64,186 
114,955 
8,405 

279,593 

Fair
value1
US$m 

17,635 
12,804 
4,924 
9,782 
37,763 
87,881 
34,914 
154,902 
9,124 

369,729 

11,755 
8,307 
15,240 
16,217 
989 
61,528 
36,052 
143,940 
7,251 

301,279 

6,831 
5,732 
14,533 
749 
3,942 
60,320 
63,976 
114,709 
12,594 

283,386 

1  Included within the above figures are debt securities issued by banks and other financial institutions of US$133,256 million (2008: 

US$140,878 million; 2007: US$142,863 million), of which US$55,324 million (2008: US$39,213 million; 2007: US$2,490 million) are 
guaranteed by various governments. The fair value of the debt securities issued by banks and other financial institutions was 
US$133,461 million (2008: US$141,526 million; 2007: US$143,023 million).  

2  Includes securities that are supported by an explicit guarantee issued by the US Government. 
3  Excludes asset-backed securities included under US Government agencies and sponsored entities. 

Financial investments listed on a recognised exchange and unlisted 

Carrying amount at 31 December 2009 
Listed on a recognised exchange1 ......................... 
Unlisted ................................................................. 

Carrying amount at 31 December 2008 
Listed on a recognised exchange1 ......................... 
Unlisted ................................................................. 

  Treasury
  and other
 eligible bills 
available
for sale 
US$m 

  Treasury
  and other
 eligible bills
held to 
  maturity 
US$m 

2,334 
55,999 

58,333 

3,539 
37,488 

41,027 

– 
101 

101 

– 
– 

– 

Debt
securities
available
for sale 
US$m 

135,653 
148,421 

Debt 
securities 
held to  
  maturity   

US$m 

2,743 
14,783 

Equity 
securities 
available  
for sale 
US$m 

Total 
US$m 

911 
8,213 

141,641 
227,517 

284,074 

17,526 

9,124 

369,158 

108,972 
128,972 

2,332 
11,681 

471 
6,780 

115,314 
184,921 

237,944 

14,013 

7,251 

300,235 

1  The fair value of listed held-to-maturity debt securities as at 31 December 2009 was US$2,769 million (2008: US$2,345 million). 

Included within listed investments were US$1,670 million (2008: US$1,475 million) of investments listed in Hong Kong. 

429 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 19 and 20 

Maturities of investments in debt securities at their carrying amount 

At 31 December 
2009 
US$m 

Remaining contractual maturity of total debt securities:  

1 year or less ........................................................................................................................................ 
5 years or less but over 1 year ............................................................................................................. 
10 years or less but over 5 years  ......................................................................................................... 
Over 10 years ....................................................................................................................................... 

Remaining contractual maturity of debt securities available for sale:  

1 year or less ........................................................................................................................................ 
5 years or less but over 1 year ............................................................................................................. 
10 years or less but over 5 years  ......................................................................................................... 
Over 10 years ....................................................................................................................................... 

Remaining contractual maturity of debt securities held to maturity: 

1 year or less ........................................................................................................................................ 
5 years or less but over 1 year ............................................................................................................. 
10 years or less but over 5 years  ......................................................................................................... 
Over 10 years ....................................................................................................................................... 

75,782 
141,683 
31,934 
52,201 

301,600 

75,160 
135,187 
26,105 
47,622 

284,074 

622 
6,496 
5,829 
4,579 

2008 
US$m 

72,551 
93,824 
28,141 
57,441 

251,957 

71,967 
89,931 
22,402 
53,644 

237,944 

584 
3,893 
5,739 
3,797 

17,526 

14,013 

Contractual maturities and weighted average yields of investment debt securities at 31 December 2009 

Available-for-sale 
US Treasury  ......................................... 
US Government agencies  .................... 
US Government-sponsored agencies ... 
UK Government ................................... 
Hong Kong Government  ..................... 
Other governments  .............................. 
Asset-backed securities  ....................... 
Corporate debt and other securities  ..... 

Total amortised cost ............................. 

Total carrying value ............................. 

Held-to-maturity 
US Treasury  ......................................... 
US Government agencies  .................... 
US Government-sponsored agencies ... 
Hong Kong Government  ..................... 
Other governments  .............................. 
Asset-backed securities  ....................... 
Corporate debt and other securities  ..... 

Total amortised cost ............................. 

Total carrying value ............................. 

Within one year 

After one year but 
within five years 

After five years but 
within ten years 

After ten years 

  Amount 
US$m 

  Yield      Amount 
US$m 

%     

  Yield      Amount 
US$m 

%     

  Yield      Amount 
US$m 

%     

  Yield 
% 

13,816 
4 
521 
33 
99 
25,772 
616 
34,239 

75,100 

75,160 

– 
– 
1 
– 
36 
– 
585 

622 

622 

1.72   
4.44   
1.15   
0.79   
0.37   
3.08   
0.61   
2.18   

–   
–   
4.56   
–   
3.36   
–   
3.91   

2,450 
6 
176 
6,532 
573 
33,895 
3,004 
89,120 

135,756 

135,187 

31 
– 
56 
2 
389 
– 
6,018 

6,496 

6,496 

1.02   
2.76   
2.59   
1.95   
2.24   
4.24   
0.69   
2.16   

4.71   
–   
6.70   
3.30   
3.56   
–   
4.29   

1.37   
4.71   
3.84   
–   
–   
4.19   
0.39   
2.64   

7.56   
7.59   
7.12   
5.03    
4.28   
–    
4.67   

170 
297 
1,567 
– 
– 
5,482 
6,471 
11,816 

25,803 

26,105 

57 
6 
5 
8 
330 
–   
5,423 

5,829 

5,829 

4.47 
3.56 
3.99 
3.15 
–  
3.97 
0.91 
3.46 

9.64 
6.58 
6.14 
–  
6.88 
6.13 
5.93 

700 
11,777 
743 
1,683 
– 
2,384 
38,217 
3,603 

59,107 

47,622 

56 
447 
1,817 
– 
582 
192 
1,485 

4,579 

4,579 

The maturity distributions of asset-backed securities are presented in the above table on the basis of contractual 
maturity dates. The weighted average yield for each range of maturities is calculated by dividing the annualised 
interest income for the year ended 31 December 2009 by the book amount of available-for-sale debt securities at that 
date. The yields do not include the effect of related derivatives. 

430 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
20  Transfers of financial assets not qualifying for de-recognition  

HSBC enters into transactions in the normal course of business by which it transfers recognised financial assets 
directly to third parties or to SPEs. These transfers may give rise to the full or partial derecognition of the financial 
assets concerned. 

– 

– 

Full derecognition occurs when HSBC transfers its contractual right to receive cash flows from the financial 
assets, or retains the right but assumes an obligation to pass on the cash flows from the asset, and transfers 
substantially all the risks and rewards of ownership. The risks include credit, interest rate, currency, prepayment 
and other price risks.  

Partial derecognition occurs when HSBC sells or otherwise transfers financial assets in such a way that some but 
not substantially all of the risks and rewards of ownership are transferred but control is retained. These financial 
assets are recognised on the balance sheet to the extent of HSBC’s continuing involvement.  

The majority of financial assets that do not qualify for derecognition are (i) debt securities held by counterparties as 
collateral under repurchase agreements or (ii) equity securities lent under securities lending agreements. The 
following table analyses the carrying amount of financial assets that did not qualify for derecognition and their 
associated financial liabilities: 

Financial assets and associated financial liabilities not qualifying for derecognition 

Nature of transaction 
Repurchase agreements  ............................................................ 
Securities lending agreements  .................................................. 

2009 

Carrying 
amount of 
transferred

assets   
US$m     

Carrying 
amount of 
associated 
liabilities 

US$m     

2008 

Carrying 
amount of  
transferred 

assets   
US$m     

108,518 
7,363 

115,881 

107,525 
7,264 

114,789 

94,154 
4,497 

98,651 

Carrying 
amount of 
associated 
liabilities 
US$m 

91,139 
4,096 

95,235 

A small proportion of financial assets that do not qualify for derecognition relate to loans, credit cards, debt securities 
and trade receivables that have been securitised under arrangements by which HSBC retains a continuing 
involvement in such transferred assets. Continuing involvement may entail retaining the rights to future cash flows 
arising from the assets after investors have received their contractual terms (for example, interest rate strips); 
providing subordinated interest; liquidity support; continuing to service the underlying asset; or entering into 
derivative transactions with the securitisation vehicles. As such, HSBC continues to be exposed to risks associated 
with these transactions. 

The rights and obligations that HSBC retains from its continuing involvement in securitisations are initially recorded 
as an allocation of the fair value of the financial asset between the part that is derecognised and the part that continues 
to be recognised on the date of transfer. The following analyses the carrying amount of financial assets to the extent 
of HSBC’s continuing involvement that qualified for partial derecognition during the year, and their associated 
liabilities: 

HSBC’s continuing involvement in financial assets qualifying for partial derecognition 

Carrying amount of assets (original)  ....................................................................................................... 
Carrying amount of assets (currently recognised) ................................................................................... 
Carrying amount of associated liabilities (currently recognised)  ........................................................... 

Securitisations at 31 December 

2009     

US$m 

17,427 
139 
69 

2008 
US$m 

17,427 
299 
149 

431 

 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 21 

21  Interests in associates and joint ventures 

Associates 

Principal associates of HSBC  

At 31 December 2009 
Carrying

At 31 December 2008 
Carrying 

Listed 
Bank of Communications Co., Limited .................................... 
Industrial Bank Co., Limited  .................................................... 
Ping An Insurance (Group) Company of China, Limited  ........ 
SABB Takaful Company .......................................................... 
The Saudi British Bank  ............................................................ 

amount   

US$m     

5,110 
1,084 
4,391 
29 
1,376 

11,990 

Fair 
value 
US$m     

10,820 
3,774 
10,803 
99 
3,472 

28,968 

amount   
US$m     

4,612  
913  
3,727 
4  
1,214  

Fair 
value
US$m

6,717 
1,368 
5,965 
29 
3,453 

10,470  

17,532 

At 31 December 2009 

Country of
incorporation   

HSBC’s 
interest in 
equity capital 

Issued 
equity 
capital 

Listed 
Bank of Communications Co., Limited ...........................................................   
Industrial Bank Co., Limited2 ..........................................................................   
Ping An Insurance (Group) Company of China, Limited  ...............................   
SABB Takaful Company .................................................................................   
The Saudi British Bank  ...................................................................................   

PRC1    
PRC1
PRC1
Saudi Arabia 
Saudi Arabia 

Unlisted 
Barrowgate Limited2,3  ......................................................................................   
British Arab Commercial Public Limited Company  .......................................   

Hong Kong 
England 

Vietnam Technological and Commercial Joint Stock Bank ............................   
Yantai City Commercial Bank2 ........................................................................   
Wells Fargo HSBC Trade Bank, N.A.4  ...........................................................   

Vietnam 
PRC 
United States 

1  People’s Republic of China. 
2  Investment held through Hang Seng Bank Limited, a 62.14 per cent owned subsidiary of HSBC. 
3  Issued equity capital is less than HK$1 million.  
4  Issued equity capital is less than US$1 million. HSBC disposed of its equity interest on 12 February 2010. 

19.01%      RMB48,994m 
RMB5,000m 
12.78% 
RMB7,345m 
16.78% 
SR340m 
32.50% 
SR7,500m 
40.00% 

24.64% 
– 
48.92%  US$77m fully paid 
  £30m fully paid 
£5m nil paid 
19.91%     VND5,400,417m 
RMB2,000m 
20.00% 
– 
20.00% 

All the above investments in associates are owned by subsidiaries of HSBC Holdings.  

Details of all HSBC associates and joint ventures, as required under S.409 Companies Act 2006, will be annexed to 
the next Annual Return of HSBC Holdings filed with the UK Registrar of Companies. 

HSBC had US$9,501 million (2008: US$8,339 million) of investments in associates and joint ventures listed in Hong 
Kong. 

For the year ended 31 December 2009, HSBC’s share of associates and joint ventures’ tax on profit was 
US$491 million (2008: US$515 million), which is included within share of profit in associates and joint ventures 
in the income statement. 

Summarised aggregate financial information on associates  

HSBC’s share of: 

– assets ................................................................................................................................................. 
– liabilities  ........................................................................................................................................... 
– revenues ............................................................................................................................................ 
– profit after tax ................................................................................................................................... 

2009 
US$m 

157,366 
147,501 
7,514 
1,722 

2008 
US$m 

123,283 
114,578 
5,939 
1,600 

432 

 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
HSBC’s investment in Industrial Bank Co., Limited was equity accounted with effect from May 2004, reflecting 
HSBC’s significant influence over this associate. HSBC’s significant influence was established as a result of 
representation on the Board of Directors, and in accordance with the Technical Support and Assistance Agreements, 
HSBC is assisting in the development of financial and operating policies. 

HSBC’s investment in Ping An Insurance (Group) Company of China, Limited was equity accounted with effect 
from 31 August 2005, reflecting HSBC’s significant influence over this associate. HSBC’s significant influence was 
established as a result of representation on the Board of Directors. 

HSBC’s significant influence in Bank of Communications Co., Limited was established as a result of representation 
on the Board of Directors, and in accordance with the Technical Support and Assistance Agreements, HSBC is 
assisting in the development of financial and operating policies and a number of staff have been seconded to assist in 
this process. 

The statutory accounting reference date of Bank of Communications Co., Limited, Ping An Insurance (Group) 
Company of China, Limited and Industrial Bank Company Limited is 31 December. For the year ended 31 December 
2009, these companies were included on the basis of financial statements made up for the twelve months to 
30 September 2009, taking into account changes in the subsequent period from 1 October 2009 to 31 December 2009 
that would have materially affected their results. 

HSBC also had a 100 per cent interest in the issued preferred stock (less than US$1 million) of Wells Fargo HSBC 
Trade Bank, N.A. HSBC held a 40 per cent economic interest in Wells Fargo HSBC Trade Bank, N.A. by virtue of 
the joint agreement under which HSBC’s equity capital and preferred stock interests were being held. HSBC 
disposed of its equity interest in Wells Fargo HSBC Trade Bank, N.A. on 12 February 2010. As at 31 December 
2009, this interest in associate was classified as held for sale.  

HSBC acquired 15 per cent of Vietnam Technological & Commercial Joint Stock Bank in October 2007. This 
investment was equity accounted from that date due to HSBC’s representation on the Board of Directors and 
involvement in the Technical Support and Assistance Agreement. In December 2007, as a result of a rights issue in 
which HSBC did not participate, HSBC’s equity interest was diluted to 14.44 per cent. In September 2008, HSBC 
increased its equity interest to 20 per cent. HSBC’s equity interest was diluted to 19.91 per cent in June 2009, 
following an issue of shares by the associate to its own employees. 

Joint ventures 

Principal interests in joint ventures 

Country of

  incorporation   

At 31 December 2009 

Principal
activity 

  HSBC’s interest
in equity
capital 

Issued
equity
capital 

HSBC Saudi Arabia Limited  .....................................    
Vaultex UK Limited  ..................................................    
Hana HSBC Life Insurance Co., Ltd .........................    
Canara HSBC Oriental Bank of Commerce  

Saudi Arabia     
England     

Investment banking     
Cash management     
South Korea     Insurance manufacturing     

SR50m 
60.00%     
50.00%     
£10m 
49.99%      KRW60,201m 

Life Insurance Company Limited ..........................    

India     Insurance manufacturing     

26.00%     

INR5,000m 

433 

 
 
 
 
 
 
 
   
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 21 and 22 

Summarised aggregate financial information on joint ventures  

HSBC’s share of: 

– current assets  .................................................................................................................................... 
– non-current assets ............................................................................................................................. 
– current liabilities ............................................................................................................................... 
– non-current liabilities  ....................................................................................................................... 
– income  .............................................................................................................................................. 
– expenses ............................................................................................................................................ 

Goodwill included in carrying amount of associates and joint ventures 

Gross amount  
At 1 January ............................................................................................................................................. 
Additions  ................................................................................................................................................. 
Disposals .................................................................................................................................................. 
Exchange differences ............................................................................................................................... 
Other changes  .......................................................................................................................................... 

At 31 December1 ...................................................................................................................................... 

2009 
US$m 

2008 
US$m 

700 
513 
621 
416 
370 
324 

2009     

US$m 

1,453 
5 
– 
(12) 
– 

1,446 

594 
281 
260 
449 
301 
240 

2008 
US$m 

1,308 
88 
(46)
86 
17 

1,453 

1  Includes the carrying amount of goodwill arising from joint ventures of US$32 million (2008: US$39 million). 

22  Goodwill and intangible assets 

Goodwill and intangible assets includes goodwill arising on business combinations, the present value of in-force 
long-term insurance business, and other intangible assets. 

Goodwill 

Reconciliation of goodwill 

Gross amount 
At 1 January 2009 .................................  
Additions  ..............................................  
Disposals ...............................................  
Exchange differences ............................  
Other changes  .......................................  

Europe 
US$m 

15,511 
– 
(3)
460 
(53)

At 31 December 2009 ...........................  

15,915 

Accumulated impairment losses 
At 1 January 2009 .................................  
Impairment losses  .................................  

At 31 December 2009 ...........................  

Net carrying amount at 

– 
– 

– 

Hong 
Kong 
US$m 

122 
– 
– 
1 
– 

123 

– 
– 

– 

Rest of 
Asia-
Pacific1
US$m 

364 
570 
– 
119 
– 

1,053 

– 
– 

– 

  Middle
East1
US$m 

North 

Latin 

  America   

  America     

US$m 

US$m 

Total 
US$m 

32,419 
580 
(3)
874 
(65)

12,487 
– 
– 
– 
(4) 

3,866 
10 
– 
294 
(8) 

12,483 

4,162 

33,805 

(10,564) 
– 

(10,564) 

– 
– 

– 

(10,564)
– 

(10,564)

69 
– 
– 
– 
– 

69 

– 
– 

– 

31 December 2009  ...........................  

15,915 

123 

1,053 

69 

1,919 

4,162 

23,241 

434 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Gross amount 
At 1 January 2008 ................................. 
Additions ............................................... 
Disposals ............................................... 
Exchange differences ............................ 
Other changes  ....................................... 

Europe 
US$m 

16,744 
12 
(415)
(775)
(55)

At 31 December 2008 ........................... 

15,511 

Accumulated impairment losses 
At 1 January 2008 ................................. 
Impairment losses  ................................. 

At 31 December 2008 ........................... 

Net carrying amount at  

– 
– 

– 

Hong 
Kong 
US$m 

Rest of 
Asia- 
Pacific1
US$m 

  Middle 
East1
US$m 

North 

Latin 

  America   

  America     

US$m 

US$m 

124 
– 
– 
(2)
– 

122 

– 
– 

– 

281 
142 
– 
(59)
– 

364 

– 
– 

– 

69 
– 
– 
– 
– 

69 

– 
– 

– 

Total 
US$m 

34,253 
155 
(428)
(1,506)
(55)

12,561 
– 
(13) 
(61) 
– 

4,474 
1 
– 
(609) 
– 

12,487 

3,866 

32,419 

– 
(10,564) 

(10,564) 

– 
– 

– 

– 
(10,564)

(10,564)

31 December 2008 ............................ 

15,511 

122 

364 

69 

1,923 

3,866 

21,855 

1  The Middle East is disclosed as a separate geographical region with effect from 1 January 2009. Previously, it formed part of Rest of 

Asia-Pacific. Comparative data have been restated accordingly. 

During 2009, there was no impairment of goodwill (2008: US$10.6 billion; 2007: nil). 

Impairment testing 

Timing of impairment testing  

HSBC’s impairment test in respect of goodwill allocated to each cash-generating unit (‘CGU’) is performed as at 
1 July each year. In line with the accounting policy set out in Note 2, goodwill is also retested for impairment 
whenever there is an indication that goodwill may be impaired. There was no indication of impairment in the period 
to 31 December 2009 and therefore goodwill has not been retested since 1 July 2009. In 2008, an additional 
impairment test was performed on all CGUs within the Group as at 31 December due to the extraordinary market 
events experienced globally during the year. For the purpose of impairment testing, the Group’s CGUs are based on 
customer groups and global business separated by geographical region. The CGUs represent the lowest level at which 
goodwill is monitored for internal management purposes. 

Basis of the recoverable amount – value in use or fair value less costs to sell 

The recoverable amount of all CGUs to which goodwill has been allocated was equal to its value in use (‘VIU’) at 
each respective testing date for 2008 and 2009. 

For each significant CGU, the VIU is calculated by discounting management’s two year cash flow projections for 
each CGU. The discount rate used is based on the cost of capital HSBC allocates to investments in the countries 
within which the CGU operates. The long-term growth rate is used to extrapolate the cash flows in perpetuity because 
of the long-term perspective within the Group of the business units making up the CGUs. However, due to the current 
economic conditions in Personal Financial Services – Latin America, a 10 year cash flow projection was used. 

435 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 22 

Key assumptions in VIU calculation and management’s approach to determining the values assigned to each key 
assumption 

2009 

2008 

Cash-generating unit  

Goodwill at 
1 July 
2009 
US$m 

  Discount
rate 
% 

  Nominal 
 growth rate 
beyond 
initial 
cash flow 
  projections 
% 

  Goodwill at 
31 December 
2008   
US$m    

  Discount 

rate   
%    

  Nominal 
  growth rate 
beyond 
initial 
cash flow 
  projections 
% 

Personal Financial Services – Europe  ............... 
Commercial Banking – Europe  ......................... 
Private Banking – Europe .................................. 
Global Banking and Markets – Europe  ............. 
Personal Financial Services – North America ... 
Personal Financial Services – Latin America .... 

4,507 
3,480 
4,483 
3,489 
– 
2,350 

Total goodwill in the CGUs listed above  .......... 

18,309 

11.0 
11.0 
11.0 
11.0 
– 
15.0 

3.1 
3.1 
3.1 
3.1 
– 
8.0 

4,422  
3,427  
4,470  
3,451  
–  
2,189  

17,959  

10.0    
10.0    
9.0    
11.0    
13.6    
16.8    

3.5
3.5
3.5
3.5
3.9
8.8

At 1 July 2009, aggregate goodwill of US$4,475 million (31 December 2008: US$3,896 million) had been allocated 
to CGUs that were not considered individually significant. These CGUs do not carry on their balance sheets any 
significant intangible assets with indefinite useful lives, other than goodwill. 

Nominal long-term growth rate: external data that reflects the market’s assessment of GDP and inflation for the 
countries within which the CGU operates. The rates used for 2008 and 2009 are taken as an average of the last 
10 years. 

Discount rate: the discount rate used to discount the cash flows is based on the cost of capital assigned to each CGU, 
which is derived using a Capital Asset Pricing Model (‘CAPM’). The CAPM depends on inputs reflecting a number 
of financial and economic variables including the risk-free rate in the country concerned and a premium to reflect the 
inherent risk of the business being evaluated. These variables are based on the market’s assessment of the economic 
variables and management’s judgement. In addition, for the purposes of testing goodwill for impairment, 
management supplements this process by comparing the discount rates derived using the internally generated CAPM 
with cost of capital rates produced by external sources. HSBC uses externally-sourced cost of capital rates where, in 
management’s judgement, those rates reflect more accurately the current market and economic conditions. In 2008, 
the rates used in the impairment test for Personal Financial Services – Latin America were based on externally 
sourced rates. 

Management’s judgement in estimating the cash flows of a CGU: the cash flow projections for each CGU are 
based on plans approved by the Group Management Board. The key assumptions in addition to the discount rate and 
nominal long-term growth rate for each significant CGU are discussed below. 

Personal Financial Services – Europe and Commercial Banking – Europe: the assumptions included in the cash 
flow projections for Personal Financial Services – Europe and Commercial Banking – Europe reflect the economic 
environment and financial outlook of the European countries within these two segments. Key assumptions include the 
level of interest rates and the level and change in unemployment rates, particularly in the UK. While current 
economic conditions in Europe continue to be challenging, management’s cash flow projections are based primarily 
on these prevailing conditions. Although the prospects for near term economic growth are uncertain, management 
does not expect these conditions to continue over the longer term. The downside risks to this assessment include the 
risk of a prolonged economic downturn and the continuation of base rates at their current record low levels. Based on 
the conditions at the balance sheet date, management determined that a reasonably possible change in any of the key 
assumptions described above would not cause an impairment to be recognised in respect of Personal Financial 
Services – Europe or Commercial Banking – Europe. 

Private Banking – Europe: the revenues in Private Banking – Europe are predominately generated through HSBC’s 
client relationships. For 2010, a modest recovery in client risk appetite is expected, reducing the pressure on 
brokerage and portfolio management fees. Thereafter, the nominal long-term growth rates described in the table 
above have been used. Based on the conditions at the balance sheet date, management determined that a reasonably 
possible change in any of the key assumptions described above would not cause an impairment to be recognised in 
respect of Private Banking – Europe. 

436 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
Global Banking and Markets – Europe: the cash flows generated by Global Banking and Markets – Europe are 
diversified and there is no one key assumption that drives the cash flow projection of this CGU.  

The forecast cash flows in the 2010 plan reflect the effect of current flatter yield curves, more stable risk positions 
and lower volumes offset by increased transaction and management revenue as client risk appetite recovers. One of 
the key factors which may impact the carrying value of this CGU is the level of impairment charges which may 
emerge in the future, particularly in respect of holdings of available-for-sale sub-prime and Alt-A Residential MBSs. 
Based on management’s current assessment of the credit quality of these securities, which includes stressed scenarios 
for collateral defaults and house prices, and the level of credit support available, management determined that a 
reasonably possible change in key assumptions would not cause an impairment to be recognised in respect of Global 
Banking and Markets – Europe. 

Personal Financial Services – Latin America: the assumptions included in the cash flow projections for Personal 
Financial Services – Latin America reflect the economic environment and financial outlook of the countries within 
this segment, with Brazil and Mexico being two of the largest countries included within this segment. Key 
assumptions include the growth in lending and deposit volumes, the credit quality of the loan portfolios and 
operational efficiency improvements. Based on the conditions at the balance sheet date, management determined that 
a reasonably possible change in any of the key assumptions described above would not cause an impairment to be 
recognised in respect of Personal Financial Services – Latin America. 

The present value of in-force long-term insurance business  

Movement on the PVIF 

At 1 January  ..................................................................................................................................................  
Value of new business written during the year  ............................................................................................  
Movement from in-force business (including investment return variances and changes in 

investment assumptions)  ..........................................................................................................................  
Exchange differences and other movements  ................................................................................................  

2009 
US$m 

2,033 
600 

(84) 
231 

At 31 December  ............................................................................................................................................  

2,780 

PVIF-specific assumptions 

The key assumptions used in the computation of PVIF for HSBC’s main life insurance operations were: 

2009 

2008 

UK     Hong Kong   
%   

%   

France   
%   

UK      Hong Kong   
%   

%     

Risk free rate ............................... 
Risk discount rate  ....................... 
Expenses inflation ....................... 

3.50
7.00
3.50

2.58 
11.00 
3.00 

3.46   
8.00   
2.00   

4.30 
8.00 
3.50 

1.14   
11.00   
3.00   

2008 
US$m 

1,965 
452 

(311)
(73)

2,033 

France
%

4.03
8.00
2.00

The PVIF represents the value of the shareholder’s interest in the in-force business of the life insurance operations. 
The calculation of the PVIF is based upon assumptions that take into account risk and uncertainty. To project these 
cash flows, a variety of assumptions regarding future experience is made by each insurance operation which reflects 
local market conditions and management’s judgement of local future trends. Some of the Group’s insurance 
operations incorporate risk margins separately in the projection assumptions for each product, while others 
incorporate risk margins into the overall discount rate. Both factors are reflected in the wide range of risk discount 
rates applied. 

437 

 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 22 and 23 

Other intangible assets 

Movement of intangible assets excluding goodwill and the PVIF 

  Mortgage
  servicing

  Internally
  generated

 Purchased

 Customer/ 
  merchant 
  relation- 

rights   
US$m 

software   
US$m 

software   
US$m 

ships     
US$m 

Other     
US$m 

Total 
US$m 

1,360 
116 
– 
(29)
(757)
– 
(1)

689 

(1,023)
(3)
– 
29 
757 
– 
– 

(240)

3,429 
763 
– 
(14)
(45)
247 
20 

4,400 

(1,992)
(433)
(6)
6 
45 
(131)
– 

(2,511)

867 
65 
– 
(18)
(1)
53 
(12)

954 

(631)
(98)
(5)
18 
1 
(32)
– 

(747)

1,749 
20 
58 
(25) 
(15) 
201 
– 

1,988 

(681) 
(228) 
(6) 
15 
15 
(72) 
2 

(955) 

421 
10 
– 
– 
– 
9 
62 

502 

(52) 
(30) 
– 
– 
– 
(1) 
(42) 

(125) 

7,893 
974 
58 
(86)
(818)
511 
69 

8,601 

(4,424)
(796)
(17)
68 
818 
(237)
(40)

(4,628)

Trade 
names   
US$m 

67 
– 
– 
– 
– 
1 
– 

68 

(45) 
(4) 
– 
– 
– 
(1) 
– 

(50) 

Cost 
At 1 January 2009 ........................  
Additions1  ....................................  
Acquisition of subsidiaries  ..........  
Disposals ......................................  
Amount written off  ......................  
Exchange differences ...................  
Other changes  ..............................  

At 31 December 2009 ..................  

Accumulated amortisation 
At 1 January 2009 ........................  
Charge for the year2  .....................  
Impairment ...................................  
Disposals ......................................  
Amount written off  ......................  
Exchange differences ...................  
Other changes  ..............................  

At 31 December 2009 ..................  

Net carrying amount at 

31 December 2009  ..................  

18 

449 

1,889 

207 

1,033 

377 

3,973 

Cost 
At 1 January 2008 ........................  
Additions1  ....................................  
Acquisition of subsidiaries  ..........  
Disposals ......................................  
Exchange differences ...................  
Other changes  ..............................  

At 31 December 2008 ..................  

Accumulated amortisation 
At 1 January 2008 ........................  
Charge for the year2  .....................  
Impairment ...................................  
Disposals ......................................  
Exchange differences ...................  
Other changes  ..............................  

At 31 December 2008 ..................  

Net carrying amount at 

63 
– 
10 
– 
(8) 
2 

67 

(44) 
(6) 
– 
– 
5 
– 

(45) 

1,202 
158 
– 
– 
– 
– 

1,360 

(724)
(299)
– 
– 
– 
– 

(1,023)

3,473 
764 
– 
(43)
(561)
(204)

3,429 

(2,167)
(365)
– 
18 
311 
211 

(1,992)

760 
118 
68 
(26)
(59)
6 

867 

(549)
(114)
(1)
6 
36 
(9)

(631)

1,866 
169 
4 
(25) 
(264) 
(1) 

1,749 

(541) 
(227) 
– 
10 
80 
(3) 

(681) 

165 
23 
267 
(3) 
(24) 
(7) 

421 

(33) 
(20) 
– 
– 
1 
– 

(52) 

7,529 
1,232 
349 
(97)
(916)
(204)

7,893 

(4,058)
(1,031)
(1)
34 
433 
199 

(4,424)

31 December 2008  ..................  

22 

337 

1,437 

236 

1,068 

369 

3,469 

1  At 31 December 2009, HSBC had US$0.2 million (2008: US$2 million) of contractual commitments to acquire intangible assets.  
2  The amortisation charge for the year is recognised within the income statement under ‘Amortisation and impairment of intangible 

assets’, with the exception of the amortisation of mortgage servicing rights that is charged to net fee income. 

438 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
23  Property, plant and equipment 

HSBC 

Property, plant and equipment 

  Freehold
land and
  buildings 
US$m 

Long
leasehold
land and
  buildings 
US$m 

Short
leasehold
land and
  buildings1
US$m 

Equipment, 
fixtures 
and fittings2 
US$m 

   Equipment 
on  
  operating 
leases 
US$m 

Cost or fair value 
At 1 January 2009 ................................................. 
Additions at cost4 .................................................. 
Acquisition of subsidiaries  ................................... 
Fair value adjustments  .......................................... 
Disposals ............................................................... 
Reclassified to held for sale .................................. 
Transfers  ............................................................... 
Exchange differences ............................................ 
Other changes  ....................................................... 

At 31 December 2009 ........................................... 

Accumulated depreciation and impairment 
At 1 January 2009 ................................................. 
Depreciation charge for the year  .......................... 
Disposals ............................................................... 
Reclassified to held for sale .................................. 
Impairment losses recognised ............................... 
Exchange differences ............................................ 
Other changes  ....................................................... 

At 31 December 2009 ........................................... 

4,126 
344 
– 
(58)
(201)
(697)
– 
342 
59 

3,915 

(368)
(82)
39 
46 
(30)
(25)
(30)

(450)

1,736 
35 
– 
16 
(510)
– 
(2)
62 
(10)

1,327 

(228)
(44)
46 
– 
(1)
(7)
5 

(229)

Net carrying amount at 31 December 2009 .......... 

3,465 

1,098 

Cost or fair value 
At 1 January 2008 ................................................. 
Additions at cost4 .................................................. 
Acquisition of subsidiaries  ................................... 
Fair value adjustments  .......................................... 
Disposals ............................................................... 
Reclassified from/(to) held for sale  ...................... 
Transfers  ............................................................... 
Exchange differences ............................................ 
Other changes  ....................................................... 

At 31 December 2008 ........................................... 

Accumulated depreciation and impairment 
At 1 January 2008 ................................................. 
Depreciation charge for the year  .......................... 
Disposals ............................................................... 
Reclassified (from)/to held for sale  ...................... 
Transfers  ............................................................... 
Impairment losses recognised ............................... 
Exchange differences ............................................ 
Other changes  ....................................................... 

At 31 December 2008 ........................................... 

Net carrying amount at 31 December 2008 .......... 

Net carrying amount at 1 January 2008 ................ 

4,701 
466 
29 
(93)
(138)
16 
– 
(611)
(244)

4,126 

(344)
(82)
7 
1 
– 
(30)
73 
7 

(368)

3,758 

4,357 

1,438 
26 
– 
4 
(102)
469 
3 
(62)
(40)

1,736 

(175)
(53)
2 
(18)
(3)
(2)
9 
12 

(228)

1,508 

1,263 

2,924 
179 
15 
18 
(98)
(20)
2 
90 
25 

3,135 

(886)
(193)
90 
3 
(26)
(42)
(11)

(1,065)

2,070 

2,856 
327 
– 
(3)
(41)
(2)
(3)
(214)
4 

2,924 

(826)
(184)
14 
– 
3 
– 
107 
– 

(886)

2,038 

2,030 

10,320  
1,253  
7  
– 
(640) 
(63) 
– 
737  
(62) 

11,552  

(6,614) 
(1,160) 
495  
30  
(20) 
(496) 
22  

(7,743) 

3,809  

10,957  
1,813  
16  
– 
(803) 
98  
– 
(1,876) 
115  

10,320  

(7,003) 
(1,201) 
537  
(30) 
– 
(11) 
1,257  
(163) 

(6,614) 

3,706  

3,954 

Total3
US$m 

23,653 
2,110 
22 
(24)
(1,566)
(780)
– 
1,738 
12 

25,165 

(9,628)
(1,648)
666 
79 
(77)
(743)
(12)

4,547  
299  
– 
– 
(117) 
– 
– 
507  
– 

5,236  

(1,532) 
(169) 
(4) 
– 
– 
(173) 
2  

(1,876) 

(11,363)

3,360  

13,802 

6,054  
353  
– 
– 
(175) 
– 
– 
(1,685) 
– 

26,006 
2,985 
45 
(92)
(1,259)
581 
– 
(4,448)
(165)

4,547  

23,653 

(1,964) 
(187) 
57  
– 
– 
– 
561  
1  

(1,532) 

3,015  

4,090 

(10,312)
(1,707)
617 
(47)
– 
(43)
2,007 
(143)

(9,628)

14,025 

15,694 

1  Including assets held on finance leases with a net book value of US$18 million (2008: US$13 million). 
2  Including assets held on finance leases with a net book value of US$513 million (2008: US$315 million). 
3  Including assets with a net book value of US$36 million (2008: US$28 million) pledged as security for liabilities. 
4  At 31 December 2009, HSBC had US$878 million (2008: US$1,498 million) of contractual commitments to acquire property, plant and 

equipment. 

439 

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 23 

In November 2009, HSBC entered into a contract for the sale and leaseback of 8 Canada Square in London for a 
consideration of £772.5 million (US$1,271 million). The transaction was effected through the sale of HSBC’s 100 
per cent shareholding in Project Maple II B.V. (‘PMII’) which is the legal owner of the building and long leasehold 
interest in 8 Canada Square. 

On completion of the transaction on 30 November 2009, ‘Property, plant and equipment’ of £307 million 
(US$505 million) and ‘Prepayments and accrued income’ (representing the long leasehold on the land) of 
£106 million (US$174 million) were derecognised from HSBC’s balance sheet and a gain of £353 million 
(US$576 million) was recognised within ‘Other operating income’. 

Under the terms of the arrangement, HSBC is leasing the building back from PMII for the remaining 17.5 years of the 
existing 20 year lease. The lease was originally entered into in May 2007, when HSBC had entered into a previous 
contract for the sale and leaseback of 8 Canada Square to Metrovacesa. The sale to Metrovacesa was not recognised 
for accounting purposes as HSBC retained a significant interest by virtue of a bridging loan. When HSBC took back 
ownership of 8 Canada Square in December 2008 by acquiring PMII, a then subsidiary of Metrovacesa, the impact on 
HSBC’s operating profit for the year ended 31 December 2008 was a net gain of £244 million (US$383 million), 
comprising a gain of £265 million (US$416 million) included within ‘Other operating income’ and a charge of 
£21 million (US$33 million) included within ‘Depreciation and impairment of property, plant and equipment’. 

Leasehold land and buildings 

Leasehold land and buildings are considered to be held under finance lease contracts where the value of the land 
cannot reliably be separated from the value of the lease and the respective contracts do not meet the criteria for 
classification as operating leases. 

Included within ‘Short leasehold land and buildings’ are the following amounts in respect of assets classed as 
improvements to buildings, which are carried at depreciated historical cost: 

2009 

Cost   
US$m     

  Accumulated
  depreciation     
US$m     

2008 

Cost   
US$m     

  Accumulated
depreciation 
US$m 

At 1 January  .............................................................................. 
Additions ................................................................................... 
Disposals ................................................................................... 
Depreciation charge for the year  .............................................. 
Impairment loss recognised  ...................................................... 
Exchange differences ................................................................ 
Other changes  ........................................................................... 

At 31 December  ........................................................................ 

Net carrying amount at 31 December ....................................... 

1,621 
175 
(89)
– 
– 
86 
31 

1,824 

993 

(675)
– 
71 
(133)
(24)
(40)
(30)

(831)

1,490  
314  
(40) 
– 
– 
(141) 
(2) 

1,621  

946  

(671)
– 
12 
(116)
– 
100 
– 

(675)

440 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investment properties 

The composition of the investment properties at fair value in the year was as follows:  

Freehold
land and
buildings 
US$m 

Long
leasehold
land and
buildings 
US$m 

Short 
leasehold 
land and 
buildings 
US$m 

Fair value 
At 1 January 2009 ..................................................................... 
Additions at cost  ....................................................................... 
Fair value adjustments  .............................................................. 
Disposals ................................................................................... 
Exchange differences ................................................................ 
Other changes  ........................................................................... 

At 31 December 2009 ............................................................... 

Fair value 
At 1 January 2008 ..................................................................... 
Additions at cost  ....................................................................... 
Fair value adjustments  .............................................................. 
Disposals ................................................................................... 
Transfers  ................................................................................... 
Exchange differences ................................................................ 
Other changes  ........................................................................... 

At 31 December 2008 ............................................................... 

566 
36 
(58)
– 
57 
39 

640 

925 
78 
(93)
(2)
– 
(196)
(146)

566 

188 
– 
16 
(25)
5 
– 

184 

205 
– 
4 
– 
– 
(15)
(6)

188 

217  
– 
18  
– 
– 
2  

237  

216  
– 
(3) 
– 
(1) 
5  
– 

217  

Total 
US$m 

971 
36 
(24)
(25)
62 
41 

1,061 

1,346 
78 
(92)
(2)
(1)
(206)
(152)

971 

Investment properties are valued on an open market value basis as at 31 December each year by independent 
professional valuers who have recent experience in the location and type of properties. Investment properties in 
Hong Kong, the Macau Special Administrative Region and mainland China, which represent more than 35 per cent 
by value of HSBC’s investment properties subject to revaluation, were valued by an independent valuer who is a 
member of the Hong Kong Institute of Surveyors and who has recent experience in the locations and categories of the 
investment properties. 

Included within ‘Other operating income’ was rental income of US$81 million (2008: US$23 million; 2007: 
US$42 million) earned by HSBC on its investment properties. Direct operating expenses of US$2 million (2008: 
US$2 million; 2007: US$3 million) incurred in respect of the investment properties during the year were recognised 
in ‘General and administrative expenses’. Direct operating expenses arising in respect of investment properties that 
did not generate rental income during 2009 amounted to nil (2008 and 2007: nil). 

HSBC recognised no contractual obligations to purchase, construct, develop, maintain or enhance investment 
properties (2008: nil).  

HSBC Holdings had no investment properties at 31 December 2009 or 2008. 

HSBC properties leased to customers 

HSBC properties leased to customers included US$434 million at 31 December 2009 (2008: US$396 million) let 
under operating leases, net of accumulated depreciation of US$18 million (2008: US$9 million). None was held by 
HSBC Holdings. 

441 

 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 24 

24  Investments in subsidiaries 

Principal subsidiaries of HSBC Holdings  

At 31 December 2009 

  Country of
incorporation
or registration

HSBC’s
interest in
 equity capital
% 

Issued  
equity  
capital 

Share 
class 

Europe 
HSBC Asset Finance (UK) Limited  .......................................  
HSBC Bank A.S.  ....................................................................  

HSBC Bank Malta p.l.c.  .........................................................  
HSBC Bank plc .......................................................................  

England   
Turkey   

Malta   
England   

HSBC France  ..........................................................................  
HSBC Bank International Limited  .........................................  
HSBC Life (UK) Limited  .......................................................  
HSBC Private Banking Holdings (Suisse) S.A. .....................  
HSBC Trinkaus & Burkhardt AG  ..........................................  

France   
Jersey   
England   
Switzerland   
Germany   

£797m 

€88m     

£265m     

TRL652m 

100   
100   

70.03   
100   

Ordinary £1 
  A-Common TRL1 
B-Common TRL1 
Ordinary €0.30 
Ordinary £1 
 Preferred Ordinary £1 
  Series 2 Third Dollar 
  Preference US$0.01 
Third Dollar 
  Preference US$0.01 
Shares €5.00 
99.99   
Ordinary £1 
100   
100   
Ordinary £1 
100    CHF1,363m      Ordinary CHF1,000 
 Shares of no par value
value 

€337m     
£1m     
£94m     

78.60   

€26m 

Marks and Spencer Retail Financial Services Holdings  

Limited ................................................................................  

England   

100   

£67m     

Ordinary £1 

Hong Kong 
Hang Seng Bank Limited7  ......................................................  
HSBC Insurance (Asia) Limited .............................................  
HSBC Life (International) Limited  ........................................  
The Hongkong and Shanghai Banking Corporation Limited   

Hong Kong   
Hong Kong   
Bermuda   
Hong Kong   

Rest of Asia-Pacific 
HSBC Bank Australia Limited  ...............................................  

HSBC Bank (China) Company Limited .................................  
HSBC Bank Malaysia Berhad  ................................................  

Australia   

PRC4   
Malaysia   

100   
100   
100    HK$22,494m 

62.14    HK$9,559m      Ordinary HK$5.00 
HK$125m      Ordinary HK$1,000 
HK$327m      Ordinary HK$1.00 
  Ordinary HK$2.50 
CIP1 US$1.00 
CRP2 US$1.00 
NIP3 US$1.00 

100   

A$657m 

Ordinary A$1.00 
Pref A$10,000 
100    RMB8,000m      Ordinary CNY1.00 
Ordinary RM0.50 
100   

RM114m     

Middle East 
HSBC Bank Middle East Limited  ..........................................  

Jersey   

100   

HSBC Bank Egypt S.A.E.  ......................................................  

Egypt   

94.53   

US$931m 

CRP2 US$1.00 
  Ordinary US$1.00 
EGP1,509m      Ordinary EGP84.00 

North America 
The Bank of Bermuda Limited  ...............................................  
HSBC Bank Canada  ...............................................................  

Bermuda   
Canada   

HSBC Bank USA, N.A. ..........................................................   United States   
HSBC Finance Corporation ....................................................   United States   
HSBC Securities (USA) Inc.  ..................................................   United States   

C$1,225m 

100   
100   

US$30m      Common BMD1.00 
  Class 1 Pref of NPV5
  Class 2 Pref of NPV5
Common of NPV 
Common US$100 
100   
100    US$3,038m      Common US$0.01 
–6      Common US$0.05 
100   

US$2m     

Latin America 
HSBC Bank Argentina S.A.  ...................................................  

Argentina   

99.99    ARS1,244m 

HSBC Bank Brasil S.A. – Banco Múltiplo  ............................  

Brazil   

100    BRL3,483m 

  Ordinary-A ARS1.00 
  Ordinary-B ARS1.00 
  Ordinary BRL1.14 
  Ordinary BRL1.89 
  Ordinary BRL1.17 

HSBC Mexico, S.A., Institucion de Banca Multiple,  

Grupo Financiero HSBC  ....................................................  
HSBC Bank (Panama) S.A.  ....................................................  

Mexico   
Panama   

99.99    MXN4,334m      Ordinary MXN2.00 
US$10m      Ordinary PAB 1.00 

100   

1  Cumulative Irredeemable Preference shares. 
2  Cumulative Redeemable Preference shares. 
3  Non-cumulative Irredeemable Preference shares. 
4  People’s Republic of China. 

5  Preference shares of nil par value. 
6  Issued equity capital is less than US$1 million.  
7  Listed in Hong Kong. 

Details of the debt, subordinated debt and preference shares issued by the principal subsidiaries to parties external to the Group are 
included in the Notes 28 ‘Debt securities in issue’, 32 ‘Subordinated liabilities’ and 36 ‘Minority interests’, respectively.

442 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
   
   
     
 
 
 
 
   
   
     
 
 
 
   
   
     
 
 
   
   
     
 
 
   
   
     
 
 
All the above subsidiaries are included in the HSBC consolidated financial statements. 

Details of all HSBC subsidiaries will be annexed to the next Annual Return of HSBC Holdings filed with the UK 
Registrar of Companies. 

All the above make their financial statements up to 31 December except for HSBC Bank Argentina S.A., whose 
financial statements are made up to 30 June annually. 

The principal countries of operation are the same as the countries of incorporation except for HSBC Bank Middle 
East Limited which operates mainly in the Middle East and HSBC Life (International) Limited which operates 
mainly in Hong Kong. 

Subsidiaries which experience significant restrictions on their ability to transfer funds to HSBC in the form of 
cash dividends or to repay loans and advances  

During 2009 and 2008, none of the Group’s subsidiaries experienced significant restrictions on paying dividends or 
repaying loans and advances. 

Subsidiaries excluding SPEs where HSBC owns less than 50 per cent of the voting rights 

Subsidiary 

HSBC’s 
interest in 
  equity capital 

%   

Description of relationship that gives HSBC control 

2009 
HSBC Private Equity Fund 3  ..................................   

2008 
HSBC Private Equity Fund 3  ..................................   

38.8 

  HSBC has control under IAS 27 because it is the investment 

adviser/manager of the fund and has a significant equity interest.

38.8 

  HSBC has control under IAS 27 because it is the investment 

adviser/manager of the fund and has a significant equity interest.

SPEs consolidated by HSBC where HSBC owns less than 50 per cent of the voting rights 

Carrying value of total
consolidated assets 

Nature of SPE 

US$bn     

2009 
Barion Funding Limited  .............................................................................................    
Bryant Park Funding LLC  ..........................................................................................    
HSBC Affinity Corporation I  .....................................................................................    
HSBC Auto Receivables Corporation ........................................................................    
HSBC Corporate Money Fund (Euro)  .......................................................................    
HSBC Funding Inc V  .................................................................................................    
HSBC Home Equity Loan Corporation I  ...................................................................    
HSBC Home Equity Loan Corporation II ..................................................................    
HSBC Investor Prime Money Market Fund ...............................................................    
HSBC Receivables Funding, Inc I  .............................................................................    
HSBC Receivables Inc Funding II  .............................................................................    
HSBC Sterling Liquidity Fund ...................................................................................    
HSBC US Dollar Liquidity Fund  ...............................................................................    
Malachite Funding Limited  ........................................................................................    
Mazarin Funding Limited ...........................................................................................    
Metrix Funding Ltd  ....................................................................................................    
Metrix Securities plc ...................................................................................................    
Regency Assets Limited  .............................................................................................    
Solitaire Funding Ltd ..................................................................................................    
Turquoise Receivable Trustee Ltd  .............................................................................    

4.4    Structured investment conduit 
3.8    Conduit 
4.9    Securitisation 
1.3    Securitisation 
0.8    Money market fund 
5.3    Securitisation 
3.1    Securitisation 
3.3    Securitisation 

10.7    Money market fund 
5.4    Securitisation 
1.8    Securitisation 
7.5    Money market fund 
23.4    Money market fund 

4.3    Structured investment conduit 
11.3    Structured investment conduit 

3.7    Securitisation 
4.2    Securitisation 
6.8    Conduit 
12.8    Conduit 
0.5    Securitisation 

In addition to the above, HSBC consolidates a number of individually insignificant SPEs with total assets of 
US$12.1 billion. For further details, see ‘Special Purpose Entities’ on page 181. 

443 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 24, 25, 26 and 27 

Carrying value of total
consolidated assets 

Nature of SPE 

US$bn     

2008 
Barion Funding Limited  .............................................................................................    
Bryant Park Funding LLC  ..........................................................................................    
Cullinan Funding Ltd ..................................................................................................    
HSBC Affinity Corporation I  .....................................................................................    
HSBC Auto Receivables Corporation ........................................................................    
HSBC Corporate Money Fund (Euro) ........................................................................    
HSBC Home Equity Loan Corporation I  ...................................................................    
HSBC Investor Prime Money Market Fund ...............................................................    
HSBC Receivables Funding, Inc I ..............................................................................    
HSBC Sterling Liquidity Fund ...................................................................................    
HSBC US Dollar Liquidity Fund  ...............................................................................    
Malachite Funding Limited  ........................................................................................    
Mazarin Funding Limited  ...........................................................................................    
Metris Receivables Inc  ...............................................................................................    
Metrix Funding Ltd  ....................................................................................................    
Metrix Securities plc ...................................................................................................    
Regency Assets Limited  .............................................................................................    
Solitaire Funding Ltd ..................................................................................................    
Turquoise Receivable Trustee Ltd ..............................................................................    

4.5    Structured investment conduit 
5.5    Conduit 
0.4    Structured investment vehicle 
6.0    Securitisation 
3.5    Securitisation 
0.6    Money market fund 
3.5    Securitisation 
10.5    Money market fund 
5.7    Securitisation 
7.7  Money market fund 
25.0    Money market fund 

4.2    Structured investment conduit 
11.5    Structured investment conduit 
3.6    Securitisation 
3.6    Securitisation 
4.2    Securitisation 
8.1    Conduit 
12.1    Conduit 
2.3    Securitisation 

In each of the above cases, HSBC has less than 50 per cent of the voting rights, but consolidates because it has the 
majority of risks and rewards of ownership of the SPE, or the substance of the relationship with the SPE is such that 
its activities are conducted on behalf of HSBC according to its specific business needs so that HSBC obtains benefit 
from the SPE’s operation. HSBC also consolidates a number of other individually insignificant SPEs where it owns 
less than 50 per cent of the voting rights. The consolidation of SPEs sponsored by HSBC is discussed on page 181. 

Acquisitions 

There were minor acquisitions and increases in investment in subsidiaries which increased goodwill by 
US$580 million.  

25  Other assets 

Bullion  ..................................................................................................................................................... 
Assets held for sale  .................................................................................................................................. 
Reinsurers’ share of liabilities under insurance contracts (Note 30)  ...................................................... 
Endorsements and acceptances ................................................................................................................ 
Other accounts  ......................................................................................................................................... 

Assets held for sale 

Non-current assets held for sale 
Interests in associates ............................................................................................................................... 
Property, plant and equipment ................................................................................................................. 
Investment properties ............................................................................................................................... 
Financial assets  ........................................................................................................................................ 
Other  ........................................................................................................................................................ 

Total assets classified as held for sale  ..................................................................................................... 

2009 
US$m 

13,757 
3,118 
2,069 
9,311 
16,279 

44,534 

2009 
US$m 

105  
1,639  
1  
1,359  
14  

3,118 

2008 
US$m 

6,095 
2,075 
2,023 
10,482 
17,147 

37,822 

2008 
US$m 

2 
2,007 
2 
62 
2 

2,075 

Property, plant and equipment 

In October 2009, HSBC entered into a contract for the sale of 452 Fifth Avenue and 1W. 39th Street in New York for 
a combined consideration of US$330 million. Under the terms of the arrangement, HSBC will lease back the entire 
452 Fifth Avenue building for one year and certain parts of the building for 10 years. The transaction is 

444 

 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
expected to complete in the second quarter of 2010. The carrying amount of the property included in assets held for 
sale at 31 December 2009 was (US$257 million). 

In December 2009, HSBC entered into a contract for the sale of 103 Champs Elysées and 15 Rue Vernet in Paris for 
a combined consideration of EUR 400 million (US$576 million). Under the terms of the arrangement, HSBC will 
lease the buildings back for a period of 9 years. The carrying amount of the buildings included in assets held for sale 
at 31 December 2009 was EUR257 million (US$370 million). The transaction completed on 25 February 2010. 

The remaining property, plant and equipment classified as held for sale is the result of repossession of property that 
had been pledged as collateral by customers. These assets are disposed of within 12 months of acquisition. The 
majority arose within the geographical segment of North America. 

Financial assets 

At 31 December 2009, financial assets classified as held for sale included US$972 million of vehicle finance loans 
and US$366 million of credit card portfolios. These are presented in North America geographical segment. 

Neither a gain nor loss was recognised on reclassifying assets as held for sale during the year.  

26  Trading liabilities 

Deposits by banks .................................................................................................................................... 
Customer accounts ................................................................................................................................... 
Other debt securities in issue ................................................................................................................... 
Other liabilities – net short positions in securities ................................................................................... 

2009 
US$m   

41,165 
99,306 
37,592 
90,067 

268,130 

2008 
US$m 

36,537 
113,053 
31,288 
66,774 

247,652 

At 31 December 2009, the cumulative amount of change in fair value attributable to changes in credit risk was a gain 
of US$119 million (2008: gain of US$563 million).  

27  Financial liabilities designated at fair value 

HSBC 

Deposits by banks and customer accounts  .............................................................................................. 
Liabilities to customers under investment contracts  ............................................................................... 
Debt securities in issue (Note 28) ............................................................................................................ 
Subordinated liabilities (Note 32)  ........................................................................................................... 
Preference shares (Note 32) ..................................................................................................................... 

2009 
US$m 

6,586 
10,865 
38,208 
20,180 
4,253 

80,092 

2008 
US$m 

6,618 
9,283 
34,969 
20,316 
3,401 

74,587 

The carrying amount at 31 December 2009 of financial liabilities designated at fair value was US$1,346 million more 
than the contractual amount at maturity (2008: US$1,851 million less). The cumulative amount of the change in fair 
value attributable to changes in credit risk was a gain of US$1,510 million (2008: gain of US$7,978 million).  

HSBC Holdings  

Subordinated liabilities (Note 32): 

– owed to third parties ......................................................................................................................... 
– owed to HSBC undertakings ............................................................................................................ 

2009 
US$m 

12,549 
4,360 

16,909 

2008 
US$m 

13,321 
3,068 

16,389 

The carrying amount at 31 December 2009 of financial liabilities designated at fair value was US$769 million more 
than the contractual amount at maturity (2008: US$969 million less). The cumulative amount of the change in fair 
value attributable to changes in credit risk was a loss of US$191 million (2008: gain of US$2,638 million). 

445 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 28, 29 and 30  

28  Debt securities in issue 

Bonds and medium-term notes  ................................................................................................................ 
Other debt securities in issue  ................................................................................................................... 

Of which debt securities in issue reported as: 

– trading liabilities (Note 26) ............................................................................................................... 
– financial liabilities designated at fair value (Note 27) ..................................................................... 

2009 
US$m   

160,295   
62,401   

222,696   

(37,592) 
(38,208) 

146,896 

2008 
US$m 

160,927 
85,023 

245,950 

(31,288)
(34,969)

179,693 

Certain debt securities in issue are managed on a fair value basis as part of HSBC’s interest rate risk management 
policies. The hedged portion of these debt securities is presented within the balance sheet caption ‘Financial liabilities 
designated at fair value’, with the remaining portion included within ‘Trading liabilities’. The following table 
analyses the carrying amount of bonds and medium-term notes in issue at 31 December with original maturities 
greater than one year: 

Fixed rate 
Secured financing: 

0.01% to 3.99%: due 2010 to 2019 ..................................................................................................... 
4.00% to 4.99%: due 2010 to 2015 ..................................................................................................... 
5.00% to 5.99%: due 2010 to 2021 ..................................................................................................... 
7.00% to 7.99%: due 2010 to 2011 ..................................................................................................... 
8.00% to 9.99%: due 2010 to 2028 ..................................................................................................... 
10.00% or higher: due 2010  ................................................................................................................ 

Other fixed rate senior debt: 

0.01% to 3.99%: due 2010 to 2051 ..................................................................................................... 
4.00% to 4.99%: due 2010 to 2046 ..................................................................................................... 
5.00% to 5.99%: due 2010 to 2036 ..................................................................................................... 
6.00% to 6.99%: due 2010 to 2033 ..................................................................................................... 
7.00% to 7.99%: due 2010 to 2039 ..................................................................................................... 
8.00% to 9.99%: due 2010 to 2037 ..................................................................................................... 
10.00% or higher: due 2010 to 2017 ................................................................................................... 

Variable interest rate 
Secured financings – 0.01% to 13.99%: due 2010 to 2021  .................................................................... 
FHLB advances – 0.01% to 0.99%: due 2010 to 2036  ........................................................................... 
Other variable interest rate senior debt – 0.01% to 12.99%: due 2010 to 2057  ..................................... 

Structured notes  
Interest rate linked  ................................................................................................................................... 
Equity, equity index or credit-linked ....................................................................................................... 

2009 
US$m 

5,929 
1,948 
1,315 
9 
417 
43 

22,554 
15,754 
25,619 
11,066 
3,900 
1,737 
280 

90,571 

13,971 
1,000 
50,258 

65,229  

5 
4,490 

4,495 

2008 
US$m 

767 
1,590 
2,754 
14 
462 
– 

21,790 
13,088 
22,357 
11,176 
4,995 
1,822 
884 

81,699 

27,741 
3,156 
43,849 

74,746 

348 
4,134 

4,482 

Total bonds and medium-term notes  ....................................................................................................... 

160,295 

160,927 

HSBC Holdings 

Bonds and medium-term notes 
Fixed rate senior debt, unsecured: 

4.00% to 4.99%: due 2010 to 2014 ..................................................................................................... 
6.00% to 6.99%: due 2010 to 2024 ..................................................................................................... 

2009 
US$m 

1,791 
1,048 

2,839 

2008 
US$m 

– 
– 

– 

446 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
29  Other liabilities 

HSBC 

2009 
US$m 

Amounts due to investors in funds consolidated  

by HSBC ............................................................................... 
Obligations under finance leases (Note 40)  ............................. 
Dividend declared and payable by HSBC Holdings ................ 
Endorsements and acceptances ................................................. 
Other liabilities  ......................................................................... 

              48,193 
                   644 
                1,231 
                9,313 
                9,259 

68,640 

30  Liabilities under insurance contracts  

At 31 December 2009 
Non-life insurance liabilities 
Unearned premium provision  ..................................................................................  
Notified claims .........................................................................................................  
Claims incurred but not reported .............................................................................  
Other  ........................................................................................................................  

Life insurance liabilities to policyholders  
Life (non-linked) ......................................................................................................  
Investment contracts with discretionary participation features1 ..............................  
Life (linked)  .............................................................................................................  

Total liabilities under insurance contracts ...............................................................  

At 31 December 2008 
Non-life insurance liabilities 
Unearned premium provision  ..................................................................................  
Notified claims .........................................................................................................  
Claims incurred but not reported .............................................................................  
Other  ........................................................................................................................  

Life insurance liabilities to policyholders  
Life (non-linked) ......................................................................................................  
Investment contracts with discretionary participation features1 ..............................  
Life (linked)  .............................................................................................................  

Total liabilities under insurance contracts ...............................................................  

2008 
US$m 

44,539 
563 
1,795 
10,482 
15,005 

72,384 

Gross 
US$m 

833 
1,032 
685 
178 

2,728 

20,979 
21,014 
8,986 

50,979 

53,707 

1,136 
908 
368 
68 

2,480 

17,370 
17,766 
6,067 

41,203 

43,683 

HSBC Holdings 

2009 
US$m 

– 
– 
1,231 
– 
26 

1,257 

Reinsurers’ 
share 
US$m 

(135) 
(245) 
(82) 
(5) 

(467) 

(771) 
– 
(831) 

(1,602) 

(2,069) 

(159) 
(230) 
(41) 
– 

(430) 

(637) 
– 
(956) 

(1,593) 

(2,023) 

2008 
US$m 

– 
– 
1,795 
– 
21 

1,816 

Net 
US$m 

698 
787 
603 
173 

2,261 

20,208 
21,014 
8,155 

49,377 

51,638 

977 
678 
327 
68 

2,050 

16,733 
17,766 
5,111 

39,610 

41,660 

1  Though investment contracts with discretionary participation features are financial instruments, HSBC continues to treat them as 

insurance contracts as permitted by IFRS 4. 

447 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 30 

The movement of liabilities under insurance contracts during the year was as follows: 

Non-life insurance liabilities 

2009 
Unearned premium reserve (‘UPR’) 
At 1 January  .............................................................................................................  
Changes in UPR recognised as (income)/expense  ..................................................  
Gross written premiums  ......................................................................................  
Gross earned premiums  .......................................................................................  
Exchange differences and other movements  ...........................................................  

At 31 December  .......................................................................................................  

Notified and incurred but not reported claims  
At 1 January  .............................................................................................................  
Notified claims  ....................................................................................................  
Claims incurred but not reported .........................................................................  

Claims paid in current year ......................................................................................  
Claims incurred in respect of current year  ..............................................................  
Claims incurred in respect of prior years  ................................................................  
Exchange differences and other movements  ...........................................................  

At 31 December  .......................................................................................................  
Notified claims  ....................................................................................................  
Claims incurred but not reported .........................................................................  

Other  ........................................................................................................................  

Total non-life insurance liabilities ...........................................................................  

2008 
Unearned premium reserve (‘UPR’) 
At 1 January  .............................................................................................................  
Changes in UPR recognised as (income)/expense  ..................................................  
Gross written premiums  ......................................................................................  
Gross earned premiums  .......................................................................................  
Exchange differences and other movements  ...........................................................  

At 31 December  .......................................................................................................  

Notified and incurred but not reported claims  
At 1 January  .............................................................................................................  
Notified claims  ....................................................................................................  
Claims incurred but not reported .........................................................................  

Claims paid in current year ......................................................................................  
Claims incurred in respect of current year  ..............................................................  
Claims incurred in respect of prior years  ................................................................  
Exchange differences and other movements  ...........................................................  

At 31 December  .......................................................................................................  
Notified claims  ....................................................................................................  
Claims incurred but not reported .........................................................................  

Other  ........................................................................................................................  

Total non-life insurance liabilities ...........................................................................  

Gross 
US$m 

1,136 
(233)
1,339
(1,572)
(70)

833 

1,276 
908
368

(987)
939 
342 
147 

1,717 
1,032
685

178 

2,728 

1,279 
(58)
1,776
(1,834)
(85)

1,136 

1,483 
1,063
420

(1,044)
975 
69 
(207)

1,276 
908
368

68 

2,480 

Reinsurers’ 
share 
US$m 

(159) 
10 
(215) 
225 
14 

(135) 

(271) 
(230) 
(41) 

156 
(156) 
(2) 
(54) 

(327) 
(245) 
(82) 

(5) 

(467) 

(181) 
3 
(260) 
263 
19 

(159) 

(429) 
(380) 
(49) 

158 
(68) 
(15) 
83 

(271) 
(230) 
(41) 

– 

(430) 

Net 
US$m 

977 
(223)
1,124
(1,347)
(56)

698 

1,005 
678
327

(831)
783 
340 
93 

1,390 
787
603

173 

2,261 

1,098 
(55)
1,516
(1,571)
(66)

977 

1,054 
683
371

(886)
907 
54 
(124)

1,005 
678
327

68 

2,050 

448 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Life insurance liabilities to policyholders 

2009 
Life (non-linked) 
At 1 January .............................................................................................................  
Benefits paid  ............................................................................................................  
Increase in liabilities to policyholders .....................................................................  
Exchange differences and other movements ...........................................................  

At 31 December .......................................................................................................  

Investment contracts with discretionary participation features  
At 1 January .............................................................................................................  
Benefits paid  ............................................................................................................  
Increase in liabilities to policyholders .....................................................................  
Exchange differences and other movements1 ..........................................................  

At 31 December .......................................................................................................  

Life (linked) 
At 1 January .............................................................................................................  
Benefits paid  ............................................................................................................  
Increase in liabilities to policyholders .....................................................................  
Exchange differences and other movements2 ..........................................................  

At 31 December .......................................................................................................  

Gross 
US$m 

17,370 
(2,098)
4,669 
1,038 

20,979 

17,766 
(1,818)
3,934 
1,132 

21,014 

6,067 
(325)
2,676 
568 

8,986 

Reinsurers’ 
share 
US$m 

(637) 
159 
(98) 
(195) 

(771) 

– 
– 
– 
– 

– 

(956) 
21 
146 
(42) 

(831) 

Net 
US$m 

16,733 
(1,939)
4,571 
843 

20,208 

17,766 
(1,818)
3,934 
1,132 

21,014 

5,111 
(304)
2,822 
526 

8,155 

Total liabilities to policyholders ..............................................................................  

50,979 

(1,602) 

49,377 

2008 
Life (non-linked) 
At 1 January .............................................................................................................  
Benefits paid  ............................................................................................................  
Increase in liabilities to policyholders .....................................................................  
Exchange differences and other movements ...........................................................  

At 31 December .......................................................................................................  

Investment contracts with discretionary participation features  
At 1 January .............................................................................................................  
Benefits paid  ............................................................................................................  
Increase in liabilities to policyholders .....................................................................  
Exchange differences and other movements1...........................................................  

At 31 December .......................................................................................................  

Life (linked) 
At 1 January .............................................................................................................  
Benefits paid  ............................................................................................................  
Increase in liabilities to policyholders .....................................................................  
Exchange differences and other movements2 ..........................................................  

At 31 December .......................................................................................................  

14,370 
(1,491)
5,480 
(989)

17,370 

18,983 
(1,911)
1,743 
(1,049)

17,766 

6,399 
(481)
939 
(790)

6,067 

Total liabilities to policyholders ..............................................................................  

41,203 

(605) 
172 
(792) 
588 

(637) 

– 
– 
– 
– 

– 

(57) 
44 
(1,442) 
499 

(956) 

(1,593) 

13,765 
(1,319)
4,688 
(401)

16,733 

18,983 
(1,911)
1,743 
(1,049)

17,766 

6,342 
(437)
(503)
(291)

5,111 

39,610 

1  Includes movement in liabilities relating to discretionary profit participation benefits due to policyholders arising from net unrealised 

investment gains recognised in other comprehensive income.  

2 Includes amounts arising under reinsurance agreements. 

The increase in liabilities to policyholders represents the aggregate of all events giving rise to additional liabilities to 
policyholders in the year. The key factors contributing to the movement in liabilities to policyholders include death 
claims, surrenders, lapses, liabilities to policyholders created at the initial inception of the policies, the declaration of 
bonuses and other amounts attributable to policyholders. 

449 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 31 and 32 

31  Provisions 

At 1 January  ............................................................................................................................................. 
Additional provisions/increase in provisions1 ......................................................................................... 
Provisions utilised .................................................................................................................................... 
Amounts reversed  .................................................................................................................................... 
Exchange differences and other movements  ........................................................................................... 

At 31 December  ....................................................................................................................................... 

2009     

US$m 

1,730 
894 
(684) 
(225) 
250 

1,965 

2008 
US$m 

1,958 
738 
(624)
(147)
(195)

1,730 

1  The increase in provisions includes the unwinding of discounts of US$3 million (2008: US$3 million) in relation to vacant space 

provisions and US$32 million (2008: US$21 million) in relation to Brazilian provisions for civil and fiscal labour claims. 

Included within provisions are:  

(i)  Provisions for onerous property contracts of US$158 million (2008: US$85 million), of which US$32 million 

(2008: US$20 million) relates to discounted future costs associated with leasehold properties that became vacant 
as a consequence of HSBC’s move to Canary Wharf in 2002. The provisions cover rent voids while finding new 
tenants, shortfalls in expected rent receivable compared with rent payable and the cost of refurbishing the 
buildings to attract tenants. Uncertainties arise from movements in market rents, delays in finding new tenants 
and the timing of rental reviews. 

(ii)  Labour, civil and fiscal litigation provisions in HSBC’s Brazil operations of US$538 million (2008: 

US$334 million). These relate to labour and overtime litigation claims brought by employees after leaving the 
bank. The provisions are based on the expected number of departing employees, their individual salaries and 
historical trends. The timing of the settlement of these claims is uncertain. 

(iii) Provisions of US$449 million (2008: US$439 million) have been made in respect of costs arising from 

contingent liabilities and contractual commitments (Note 39), including guarantees of US$56 million 
(2008: US$35 million) and commitments of US$172 million (2008: US$192 million). 

32  Subordinated liabilities 

HSBC 

Subordinated liabilities 

At amortised cost .............................................................................................................................. 
–  subordinated liabilities  ................................................................................................................. 
–  preferred securities  ....................................................................................................................... 

Designated at fair value (Note 27)  ................................................................................................... 
–  subordinated liabilities  ................................................................................................................. 
–  preferred securities  ....................................................................................................................... 

Subordinated liabilities 

HSBC Holdings ................................................................................................................................ 
Other HSBC ...................................................................................................................................... 

2009 
US$m   

30,478 
23,893 
6,585 

24,433 
20,180 
4,253 

54,911 

23,048 
31,863 

54,911 

2008 
US$m 

29,433 
24,618
4,815

23,717 
20,316
3,401

53,150 

23,544 
29,606 

53,150 

450 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
HSBC’s subordinated liabilities 

Amounts owed to third parties by HSBC Holdings (see below)  ....................................................... 

Other HSBC subordinated liabilities 
€1,400m 
US$1,350m 
€800m 
£700m 
US$1,250m 
US$1,000m 
US$1,000m 
£600m 
€750m 
US$1,000m 
€600m 
US$900m 
€600m 
£500m 
£500m 
£500m 
US$750m 
US$750m 
US$700m 
€500m 
£350m 
£350m 
£350m 
US$500m 
US$500m 
£300m 
US$450m 
£300m 
US$400m 
US$400m 
US$400m 
CAD400m 
£225m 
US$300m 
US$300m 
US$300m 
US$300m 
BRL500m 
US$250m 
BRL383m 
US$250m 
US$200m 
US$200m 
CAD200m 
US$200m 
US$200m 

5.3687% non-cumulative step-up perpetual preferred securities1 .............................. 
9.547% non-cumulative step-up perpetual preferred securities, series 11 .................. 
Callable subordinated floating rate notes 20162 ......................................................... 
5.844% non-cumulative step-up perpetual preferred securities3 ................................ 
4.61% non-cumulative step-up perpetual preferred securities1 .................................. 
4.625% subordinated notes 2014 ................................................................................ 
5.911% trust preferred securities 20354 ...................................................................... 
4.75% subordinated notes 2046 .................................................................................. 
5.13% non-cumulative step-up perpetual preferred securities1 .................................. 
5.875% subordinated notes 2034 ................................................................................ 
4.25% callable subordinated notes 20165  ................................................................... 
10.176% non-cumulative step-up perpetual preferred securities, series 21 ................ 
8.03% non-cumulative step-up perpetual preferred securities1 .................................. 
8.208% non-cumulative step-up perpetual preferred securities1 ................................ 
4.75% callable subordinated notes 20206  ................................................................... 
5.375% subordinated notes 2033 ................................................................................ 
Undated floating rate primary capital notes ................................................................ 
5.625% subordinated notes 2035 ................................................................................ 
7.00% subordinated notes 2039 .................................................................................. 
Callable subordinated floating rate notes 20207 ......................................................... 
Callable subordinated variable coupon notes 20178  ................................................... 
5% callable subordinated notes 20239  ........................................................................ 
5.375% callable subordinated step-up notes 203010 ................................................... 
6.00% subordinated notes 2017 .................................................................................. 
Undated floating rate primary capital notes ................................................................ 
6.5% subordinated notes 2023 .................................................................................... 
Callable subordinated floating rate notes 20162 ......................................................... 
5.862% non-cumulative step-up perpetual preferred securities3 ................................ 
Primary capital undated floating rate notes ................................................................. 
Primary capital undated floating rate notes (second series)  ....................................... 
Primary capital undated floating rate notes (third series) ........................................... 
4.80% subordinated notes 2022 .................................................................................. 
6.25% subordinated notes 2041 .................................................................................. 
6.95% subordinated notes 2011 .................................................................................. 
7.65% subordinated notes 2025  .................................................................................. 
Undated floating rate primary capital notes, series 3  ................................................. 
Callable subordinated floating rate notes 201711 ........................................................ 
Subordinated certificates of deposit 2016 ................................................................... 
Non-convertible subordinated obligations 2019 ......................................................... 
Subordinated certificates of deposit 2015  .................................................................. 
7.20% subordinated debentures 2097 ......................................................................... 
7.808% capital securities 2026  ................................................................................... 
8.38% capital securities 2027  ..................................................................................... 
4.94% subordinated debentures 2021 ......................................................................... 
7.75% subordinated notes 2009 .................................................................................. 
6.625% subordinated notes 2009 ................................................................................ 
Other subordinated liabilities each less than US$200m  ............................................. 

2009 
US$m 

23,048 

2008 
US$m 

23,544 

1,804 
1,339 
1,152 
1,136 
1,077 
1,002 
993 
961 
960 
950 
904 
900 
862 
806 
785 
776 
750 
712 
688 
639 
608 
550 
531 
521 
500 
483 
449 
412 
407 
404 
400 
382 
363 
321 
312 
300 
299 
287 
247 
220 
213 
200 
200 
190 
– 
– 
3,868 

1,532 
1,337 
1,116 
1,021 
745 
1,001 
992 
863 
790 
953 
831 
900 
834 
724 
675 
659 
750 
715 
694 
567 
518 
481 
461 
498 
500 
436 
449 
333 
410 
404 
400 
277 
325 
324 
384 
300 
299 
215 
– 
– 
218 
200 
200 
163 
203 
198 
3,711 

Subordinated loan capital is repayable at par on maturity, but some is repayable prior to maturity at the option of the 
borrower, generally subject to prior notification to the Financial Services Authority and, where relevant, the consent 
of the local banking regulator, and in certain cases at a premium over par. Interest rates on the floating rate loan 
capital are related to interbank offered rates. On the remaining subordinated loan capital, interest is payable at fixed 
rates up to 10.176 per cent. 

31,863  

54,911 

29,606 

53,150 

451 

 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 32 

  1  See ‘Step-up perpetual preferred securities’ below, note (a) ‘Guaranteed by HSBC Holdings’. 
  2  The interest margin on the €800 million and US$450 million callable subordinated floating rate notes 2016 increases by 0.5 per cent 

from March 2011 and July 2011, respectively. 

  3  See ‘Step-up perpetual preferred securities’ below, note (b) ‘Guaranteed by HSBC Bank’. 
  4  The distributions on the trust preferred securities change in November 2015 to three-month dollar LIBOR plus 1.926 per cent. 
  5  The interest rate on the 4.25 per cent callable subordinated notes changes in March 2011 to three-month EURIBOR plus 1.05 per cent. 
  6  The interest rate on the 4.75 per cent callable subordinated notes 2020 changes in September 2015 to three-month sterling LIBOR plus 

0.82 per cent. 

  7  The interest margin on the callable subordinated floating rate notes 2020 increases by 0.5 per cent from September 2015. 
  8  The interest rate on the callable subordinated variable coupon notes 2017 is fixed at 5.75 per cent until June 2012. Thereafter, the rate 

per annum is the sum of the gross redemption yield of the then prevailing five-year UK gilt plus 1.70 per cent.   

  9  The interest rate on the 5 per cent callable subordinated notes 2023 changes in March 2018 to become the rate per annum which is the 

sum of the gross redemption yield of the then prevailing five-year UK gilt plus 1.80 per cent. 

10  The interest rate on the 5.375 per cent callable subordinated step-up notes 2030 changes in November 2025 to three-month sterling 

LIBOR plus 1.50 per cent. 

11  The interest margin on the callable subordinated floating rate notes 2017 increases by 0.5 per cent from July 2012. 

Footnotes 2, and 4 to 10 relate to notes that are repayable at the option of the borrower on the date of the change of the interest rate, and 
at subsequent interest rate reset dates and interest payment dates in some cases, subject to prior notification to the Financial Services 
Authority and, where relevant, the consent of the local banking regulator. 

Step-up perpetual preferred securities 

(a)  Guaranteed by HSBC Holdings 

The seven issues of non-cumulative step-up perpetual preferred securities (footnote 1) were made by Jersey 
limited partnerships and are guaranteed, on a subordinated basis, by HSBC Holdings. The proceeds of the issues 
were on-lent to HSBC Holdings by the limited partnerships by issue of subordinated notes. The preferred 
securities qualify as innovative tier 1 capital for HSBC. The preferred securities, together with the guarantee, are 
intended to provide investors with rights to income and capital distributions and distributions upon liquidation of 
HSBC Holdings that are equivalent to the rights that they would have had if they had purchased non-cumulative 
perpetual preference shares of HSBC Holdings. 

The preferred securities are perpetual, but redeemable in 2014, 2010, 2013, 2016, 2030, 2012 and 2015, 
respectively, at the option of the general partner of the limited partnerships. If not redeemed, the distributions 
payable step-up and become floating rate or, for the sterling issue, for each successive five-year period the sum 
of the then five-year benchmark UK gilt plus a margin. There are limitations on the payment of distributions if 
prohibited under UK banking regulations or other requirements, if a payment would cause a breach of HSBC’s 
capital adequacy requirements, or if HSBC Holdings has insufficient distributable reserves (as defined). 

HSBC Holdings has covenanted that if it is prevented under certain circumstances from paying distributions on 
the preferred securities in full, it will not pay dividends or other distributions in respect of its ordinary shares, or 
effect repurchase or redemption of its ordinary shares, until after a distribution has been paid in full. 

If (i) HSBC’s total capital ratio falls below the regulatory minimum ratio required, or (ii) the Directors expect 
that, in view of the deteriorating financial condition of HSBC Holdings, the former will occur in the near term, 
then the preferred securities will be substituted by preference shares of HSBC Holdings having economic terms 
which are in all material respects equivalent to those of the preferred securities and the guarantee taken together.  

(b)  Guaranteed by HSBC Bank 

The two issues of non-cumulative step-up perpetual preferred securities (footnote 3) were made by Jersey limited 
partnerships and are guaranteed, on a subordinated basis, by HSBC Bank. The proceeds of the issues were on-
lent to HSBC Bank by the limited partnerships by issue of subordinated notes. The preferred securities qualify as 
innovative tier 1 capital for HSBC and for HSBC Bank on a solo and consolidated basis and, together with the 
guarantee, are intended to provide investors with rights to income and capital distributions and distributions upon 
liquidation of HSBC Bank that are equivalent to the rights they would have had if they had purchased non-
cumulative perpetual preference shares of HSBC Bank. 

The two issues of preferred securities are perpetual, but redeemable in 2031 and 2020, respectively, at the option 
of the general partner of the limited partnerships. If not redeemed, the distributions payable step-up and become 
floating rate. The same limitations on the payment of distributions apply to HSBC Bank as to HSBC Holdings, 
as described above. HSBC Bank has provided a similar covenant to that provided by HSBC Holdings, also as 
described above. 

452 

 
 
 
 
If (i) any of the two issues of preferred securities are outstanding in November 2048 or April 2049, respectively, 
or (ii) the total capital ratio of HSBC Bank on a solo and consolidated basis falls below the regulatory minimum 
ratio required, or (iii) in view of the deteriorating financial condition of HSBC Bank, the Directors expect (ii) to 
occur in the near term, then the preferred securities will be substituted by preference shares of HSBC Bank 
having economic terms which are in all material respects equivalent to those of the preferred securities and the 
guarantee taken together.

HSBC Holdings 

Subordinated liabilities: 

–  at amortised cost .............................................................................................................................. 
–  designated at fair value (Note 27) ................................................................................................... 

HSBC Holdings subordinated borrowings 

2009 
US$m   

14,406 
16,909 

31,315 

2008 
US$m 

14,017 
16,389 

30,406 

2009 
US$m   

2008 
US$m 

Amounts owed to third parties 
€1,750m 
US$2,500m 
€1,600m 
US$2,000m 
€1,000m 
£900m 
US$1,400m 
US$1,500m 
£750m 
£650m 
€700m 
£650m 
US$750m 
US$750m 
US$488m 
£250m 
US$222m 
€2,000m 
US$1,000m 
€300m 

6.0% subordinated notes 2019 .................................................................................... 
6.5% subordinated notes 2037 .................................................................................... 
6.25% subordinated notes 2018 .................................................................................. 
6.5% subordinated notes 2036 .................................................................................... 
5.375% subordinated notes 2012 ................................................................................ 
6.375% callable subordinated notes 20221  ................................................................. 
5.25% subordinated notes 2012 .................................................................................. 
6.8% subordinated notes 2038 .................................................................................... 
7.0% subordinated notes 2038 .................................................................................... 
6.75% subordinated notes 2028 .................................................................................. 
3.625% callable subordinated notes 20202  ................................................................. 
5.75% subordinated notes 2027 .................................................................................. 
Callable subordinated floating rate notes 20163 ......................................................... 
Callable subordinated floating rate notes 20154 ......................................................... 
7.625% subordinated notes 2032 ................................................................................ 
9.875% subordinated bonds 20185  ............................................................................. 
7.35% subordinated notes 2032 .................................................................................. 
Callable subordinated floating rate notes 20146 ......................................................... 
7.5% subordinated notes 2009 .................................................................................... 
5.5% subordinated notes 2009 .................................................................................... 

2,835 
2,659 
2,306 
2,052 
1,549 
1,517 
1,488 
1,484 
1,267 
1,043 
1,005 
1,000 
750 
750 
587 
496 
260 
– 
– 
– 

– 
2,669 
2,231 
2,052 
1,403 
1,330 
1,455 
1,484 
1,140 
938 
840 
878 
750 
750 
609 
441 
269 
2,805 
1,068 
432 

Amounts owed to HSBC undertakings 
€1,400m 

US$1,350m 

US$1,250m 

€750m 

US$900m 

€600m 

£500m 

5.3687% fixed/floating subordinated notes 2043 –  
HSBC Capital Funding (Euro 2) LP ........................................................................... 
9.547% subordinated step-up cumulative notes 2040 – 
HSBC Capital Funding (Dollar 1) LP  ........................................................................ 
4.61% fixed/floating subordinated notes 2043 –  
HSBC Capital Funding (Dollar 2) LP  ........................................................................ 
5.13% fixed/floating subordinated notes 2044 –  
HSBC Capital Funding (Euro 3) LP ........................................................................... 
10.176% subordinated step-up cumulative notes 2040 –  
HSBC Capital Funding (Dollar 1) LP  ........................................................................ 
8.03% subordinated step-up cumulative notes 2040 –  
HSBC Capital Funding (Euro 1) LP ........................................................................... 
8.208% subordinated step-up cumulative notes 2040 – 
HSBC Capital Funding (Sterling 1) LP ...................................................................... 

23,048 

23,544 

2,042 

1,339 

1,223 

1,095 

900 

862 

806 

8,267 

31,315 

1,532 

1,337 

745 

790 

900 

834 

724 

6,862 

30,406 

1  The interest rate on the 6.375 per cent callable subordinated notes 2022 changes in October 2017 to become three-month sterling 
LIBOR plus 1.3 per cent. The notes may be redeemed at par from October 2017 at the option of the borrower, subject to the prior 
notification of the FSA. 

453 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 33 and 34 

2  The interest rate on the 3.625 per cent callable subordinated notes 2020 changes in June 2015 to become three-month EURIBOR plus 
0.93 per cent. The notes may be redeemed at par from June 2015 at the option of the borrower, subject to the prior notification of the 
FSA. 

3  The interest margin on the callable subordinated floating rate notes 2016 increases by 0.5 per cent from October 2011. The notes are 

repayable from their step up date at the option of the borrower, subject to the prior notification of the FSA. 

4  On 11 February 2010, HSBC Holdings gave notice to holders of its US$750 million callable subordinated floating rate notes due 2015 

that it will call and redeem the notes at par on 16 March 2010.  

5  The interest rate on the 9.875 per cent subordinated bonds 2018 changes in April 2013 to become the higher of (i) 9.875 per cent or (ii) 
the sum of the yield on the relevant benchmark treasury stock plus 2.5 per cent. The bonds may be redeemed in April 2013 at par and 
redemption has also been allowed from April 1998, subject to the prior notification of the FSA, for an amount based on the redemption 
yields of the relevant benchmark treasury stocks. 

6  In September 2009, HSBC Holdings redeemed its €2,000 million callable subordinated floating rate notes due 2014 at par. 

33  Maturity analysis of assets and liabilities 

The following is an analysis, by remaining contractual maturities at the balance sheet date, of asset and liability line 
items that represent amounts expected to be recovered or settled within one year, and after more than one year.  

Trading assets and liabilities are excluded because they are not held for collection or settlement over the period of 
contractual maturity. 

HSBC 

At 31 December 2009 

Due within
one year 
US$m 

3,786 
172,916 
381,967 
134,824 
26,189 

719,682 

118,308 
1,114,149 
4,666 
83,590 
67,061 
369 

1,388,143 

Due within
one year 
US$m 

4,735 
146,268 
407,582 
111,027 
27,642 

697,254 

123,835 
1,083,426 
7,368 
107,094 
70,898 
745 

1,393,366 

Due after 
more than 
one year 
US$m 

33,395 
6,865 
514,264 
234,334 
7,383 

796,241 

6,564 
44,885 
75,426 
63,306 
3,606 
30,109 

Total 
US$m 

37,181 
179,781 
896,231 
369,158 
33,572 

1,515,923 

124,872 
1,159,034 
80,092 
146,896 
70,667 
30,478 

223,896 

1,612,039 

At 31 December 2008 

Due after 
more than 
one year 
US$m 

23,798 
7,498 
525,286 
189,208 
6,308 

752,098 

6,249 
31,901 
67,219 
72,599 
4,860 
28,688 

Total 
US$m 

28,533 
153,766 
932,868 
300,235 
33,950 

1,449,352 

130,084 
1,115,327 
74,587 
179,693 
75,758 
29,433 

211,516 

1,604,882 

Assets 
Financial assets designated at fair value ..................................................................  
Loans and advances to banks  ..................................................................................  
Loans and advances to customers ............................................................................  
Financial investments  ..............................................................................................  
Other financial assets ...............................................................................................  

Liabilities 
Deposits by banks  ....................................................................................................  
Customer accounts ...................................................................................................  
Financial liabilities designated at fair value  ............................................................  
Debt securities in issue  ............................................................................................  
Other financial liabilities  .........................................................................................  
Subordinated liabilities  ............................................................................................  

Assets 
Financial assets designated at fair value ..................................................................  
Loans and advances to banks  ..................................................................................  
Loans and advances to customers ............................................................................  
Financial investments  ..............................................................................................  
Other financial assets ...............................................................................................  

Liabilities 
Deposits by banks  ....................................................................................................  
Customer accounts ...................................................................................................  
Financial liabilities designated at fair value  ............................................................  
Debt securities in issue  ............................................................................................  
Other financial liabilities  .........................................................................................  
Subordinated liabilities  ............................................................................................  

454 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
HSBC Holdings 

Assets 
Loans and advances to HSBC undertakings  ...........................................................  
Financial investments  ..............................................................................................  
Other financial assets ...............................................................................................  

Liabilities 
Amounts owed to HSBC undertakings  ...................................................................  
Financial liabilities designated at fair value ............................................................  
Debt securities in issue .............................................................................................  
Other financial liabilities  .........................................................................................  
Subordinated liabilities ............................................................................................  

Assets 
Loans and advances to HSBC undertakings  ...........................................................  
Financial investments  ..............................................................................................  
Other financial assets ...............................................................................................  

Liabilities 
Amounts owed to HSBC undertakings  ...................................................................  
Financial liabilities designated at fair value ............................................................  
Other financial liabilities  .........................................................................................  
Subordinated liabilities ............................................................................................  

34  Foreign exchange exposures 

Structural foreign exchange exposures 

At 31 December 2009 

Due within
one year 
US$m 

Due after 
more than 
one year 
US$m 

18,067 
– 
4 

18,071 

277 
– 
– 
1,240 
– 

1,517 

5,145 
2,455 
– 

7,600 

3,434 
16,909 
2,839 
17 
14,406 

37,605 

At 31 December 2008 

Due within
one year 
US$m 

Due after 
more than 
one year 
US$m 

4,842 
– 
25 

4,867 

176 
1,500 
1,805 
– 

3,481 

6,962  
2,629  
– 

9,591  

3,866  
14,889  
11  
14,017  

32,783  

Total 
US$m 

23,212 
2,455 
4 

25,671 

3,711 
16,909 
2,839 
1,257 
14,406 

39,122 

Total 
US$m 

11,804 
2,629 
25 

14,458 

4,042 
16,389 
1,816 
14,017 

36,264 

HSBC’s structural foreign exchange exposures are represented by the net asset value of its foreign exchange equity 
and subordinated debt investments in subsidiaries, branches, joint ventures and associates with non-US dollar 
functional currencies. Gains or losses on structural foreign exchange exposures are recognised in other 
comprehensive income. HSBC’s management of its structural foreign exchange exposures is discussed in the ‘Report 
of the Directors: Risk’ on page 257. 

In its separate financial statements, HSBC Holdings recognises its foreign exchange gains and losses on structural 
foreign exchange exposures in the income statement. 

455 

 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 34, 35, 36 and 37 

Net structural foreign exchange exposures 

Currency of structural exposure 
Euro .......................................................................................................................................................... 
Pound sterling  .......................................................................................................................................... 
Chinese renminbi  ..................................................................................................................................... 
Mexican pesos  ......................................................................................................................................... 
Brazilian reais  .......................................................................................................................................... 
Hong Kong dollars ................................................................................................................................... 
Indian rupees ............................................................................................................................................ 
Canadian dollars  ...................................................................................................................................... 
Swiss francs  ............................................................................................................................................. 
UAE dirhams  ........................................................................................................................................... 
Turkish lira ............................................................................................................................................... 
Korean won .............................................................................................................................................. 
Malaysian ringgit  ..................................................................................................................................... 
Indonesian rupiah  .................................................................................................................................... 
Australian dollars ..................................................................................................................................... 
Argentine pesos  ....................................................................................................................................... 
Saudi riyals  .............................................................................................................................................. 
Egyptian pounds  ...................................................................................................................................... 
Singapore dollars  ..................................................................................................................................... 
Taiwanese dollars  .................................................................................................................................... 
Vietnamese dong  ..................................................................................................................................... 
Philippine pesos  ....................................................................................................................................... 
Qatari rial  ................................................................................................................................................. 
Costa Rican colon  .................................................................................................................................... 
Thai baht  .................................................................................................................................................. 
Russian rouble  ......................................................................................................................................... 
Honduran lempira  .................................................................................................................................... 
Chilean pesos  ........................................................................................................................................... 
Japanese yen  ............................................................................................................................................ 
Colombian pesos ...................................................................................................................................... 
Omani rial  ................................................................................................................................................ 
South African rand ................................................................................................................................... 
New Zealand dollars  ................................................................................................................................ 
Jordanian dinar ......................................................................................................................................... 
Algerian dinar  .......................................................................................................................................... 
Sri Lankan rupee ...................................................................................................................................... 
Brunei dollars ........................................................................................................................................... 
Bahraini dinar  .......................................................................................................................................... 
Others, each less than US$100 million .................................................................................................... 

2009 
US$m 

25,284 
21,369 
13,398 
5,393 
5,234 
3,842 
3,836 
3,620 
2,910 
2,209 
1,741 
1,412 
1,300 
1,057 
1,017 
675 
657 
561 
556 
547 
505 
473 
384 
375 
357 
295 
282 
230 
228 
220 
210 
201 
161 
159 
146 
141 
132 
85 
587 

Total  ......................................................................................................................................................... 

101,789 

2008 
US$m 

23,137 
15,319 
11,927 
4,127 
3,381 
3,929 
3,252 
3,423 
2,192 
3,472 
1,505 
1,243 
1,148 
221 
690 
510 
530 
517 
534 
485 
483 
445 
272 
378 
404 
268 
341 
176 
263 
185 
210 
151 
124 
147 
27 
96 
91 
114 
518 

86,235 

Shareholders’ equity would decrease by US$2,222 million (2008: US$1,830 million) if euro and sterling foreign 
currency exchange rates weakened by 5 per cent relative to the US dollar. 

35  Assets charged as security for liabilities and collateral accepted as security for assets 

Financial assets pledged to secure liabilities were as follows: 

Treasury bills and other eligible securities .............................................................................................. 
Loans and advances to banks  .................................................................................................................. 
Loans and advances to customers ............................................................................................................ 
Debt securities  ......................................................................................................................................... 
Equity shares ............................................................................................................................................ 
Other  ........................................................................................................................................................ 

Assets pledged at 31 December 

2009 
US$m   

3,970    
6,767    
77,699    
203,766    
7,305    
646    

300,153    

2008 
US$m 

3,434 
6,949 
70,209 
185,224 
4,326 
439 

270,581 

These transactions are conducted under terms that are usual and customary to collateralised transactions, including, 
where relevant, standard securities lending and repurchase agreements. 

456 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Collateral accepted as security for assets 

The fair value of assets accepted as collateral that HSBC is permitted to sell or repledge in the absence of default is 
US$362,560 million (2008: US$290,469 million). The fair value of any such collateral that has been sold or 
repledged was US$215,940 million (2008: US$159,256 million). HSBC is obliged to return equivalent securities. 

These transactions are conducted under terms that are usual and customary to standard securities borrowing and 
reverse repurchase agreements. 

36  Minority interests  

Minority interests attributable to holders of ordinary shares in subsidiaries .......................................... 
Preference shares issued by subsidiaries ................................................................................................. 

Preference shares issued by subsidiaries 

2009 
US$m   

4,665    
2,697    

7,362    

2008 
US$m 

4,227 
2,411 

6,638 

2009 
US$m 

2008 
US$m 

US$575m 
US$518m 
US$374m 
US$374m 
CAD250m 
CAD175m 
CAD175m 
US$150m 

US$150m 

6.36% non-cumulative preferred stock, Series B1 ...................................................... 
Floating rate non-cumulative preferred stock, Series F2  ............................................ 
Floating rate non-cumulative preferred stock, Series G3 ............................................ 
6.50% non-cumulative preferred stock, Series H3 ...................................................... 
Non-cumulative 5 year rate reset class 1 preferred shares, Series E4 ......................... 
Non-cumulative redeemable class 1 preferred shares, Series C5 ................................ 
Non-cumulative class 1 preferred shares, Series D5 ................................................... 
Depositary shares each representing 25% interest in a share of  

adjustable-rate cumulative preferred stock, Series D6 ............................................ 
Cumulative preferred stock7  ....................................................................................... 

559  
518  
374  
374  
238  
167  
167  

150  
150  

559 
518 
374 
374 
– 
143 
143 

150 
150 

2,697  

2,411 

1  The Series B preferred stock is redeemable at the option of HSBC Finance Corporation, in whole or in part, from 24 June 2010 at par. 
2  The Series F preferred stock is redeemable at par at the option of HSBC USA Inc., in whole or in part, on any dividend payment date on 

or after 7 April 2010. 

3  The Series G and Series H preferred stock are redeemable at par at the option of HSBC USA Inc., in whole or in part, at any time from 

1 January 2011 and 1 July 2011, respectively. 

4  The Series E preferred shares are redeemable at par at the option of HSBC Bank Canada, in whole or in part from 30 June 2014. 
5  The Series C and Series D preferred shares are redeemable at a declining premium above par at the option of HSBC Bank Canada, in 

whole or in part, from 30 June 2010 and 31 December 2010, respectively. 

6  The preferred stock has been redeemable at the option of HSBC USA Inc., in whole or in part, from 1 July 1999 at par. 
7  The preferred stock has been redeemable at the option of HSBC USA Inc., in whole or in part, from 1 October 2007 at par. 

All redemptions are subject to prior notification to the Financial Services Authority and, where relevant, the local 
banking regulator. 

37  Called up share capital and other equity instruments 

Authorised 

The concept of authorised share capital was abolished under the UK Companies Act 2006 with effect from 1 October 
2009 and consequential amendments to the Company’s Articles of Association were approved by shareholders at the 
2009 Annual General Meeting. 

At 31 December 2008, the authorised ordinary share capital of HSBC Holdings was US$7,500 million divided into 
15,000 million ordinary shares of US$0.50 each. 

At 31 December 2008, the authorised preference share capital of HSBC Holdings was 10 million non-cumulative 
preference shares of £0.01 each, 10 million non-cumulative preference shares of US$0.01 each, and 10 million non-
cumulative preference shares of €0.01 each. 

457 

 
 
 
   
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Note 37 

At 31 December 2008, the authorised non-voting deferred share capital of HSBC Holdings was £301,500 divided into 
301,500 non-voting deferred shares of £1 each. 

Issued 

HSBC Holdings ordinary shares1  ............................................................................................................ 

2009 
US$m 

8,705 

2008 
US$m 

6,053 

Number 

US$m 

HSBC Holdings ordinary shares1 
At 1 January 2009 ....................................................................................................................................  12,105,265,082 
7,476,952 
Shares issued under HSBC employee share plans  .................................................................................. 
235,225,669 
Shares issued in lieu of dividends  ........................................................................................................... 
Shares issued in respect of rights issue2  .................................................................................................. 
5,060,239,065 

At 31 December 2009 ..............................................................................................................................  17,408,206,768 

At 1 January 2008 ....................................................................................................................................  11,829,052,317 
65,198 
Shares issued under HSBC Finance share plans  ..................................................................................... 
40,578,468 
Shares issued under HSBC employee share plans  .................................................................................. 
235,569,099 
Shares issued in lieu of dividends  ........................................................................................................... 

At 31 December 2008 ..............................................................................................................................  12,105,265,082 

1  All ordinary shares in issue confer identical rights in respect of capital, dividends, voting and otherwise. 
2  See Note 41 for details of the rights issue. 

6,053 
4 
118 
2,530 

8,705 

5,915 
– 
20 
118 

6,053 

HSBC Holdings non-cumulative preference shares of US$0.01 each 

At 1 January 2009 and 31 December 2009  ............................................................................................. 

1,450,000 

At 1 January 2008 and 31 December 2008  ............................................................................................. 

1,450,000 

– 

– 

Number 

US$m 

Dividends on the HSBC Holdings non-cumulative dollar preference shares in issue are paid quarterly at the sole and 
absolute discretion of the Board of Directors. The Board of Directors will not declare a dividend on the preference 
shares in issue if payment of the dividend would cause HSBC Holdings not to meet the applicable capital adequacy 
requirements of the FSA or the profit of HSBC Holdings available for distribution as dividends is not sufficient to 
enable HSBC Holdings to pay in full both dividends on the preference shares in issue and dividends on any other 
shares that are scheduled to be paid on the same date and that have an equal right to dividends. HSBC Holdings may 
not declare or pay dividends on any class of its shares ranking lower in the right to dividends than the preference 
shares in issue nor redeem nor purchase in any manner any of its other shares ranking equal with or lower than the 
preference shares in issue unless it has paid in full, or set aside an amount to provide for payment in full, the 
dividends on the preference shares in issue for the then-current dividend period. The preference shares in issue carry 
no rights to conversion into ordinary shares of HSBC Holdings. Holders of the preference shares in issue will only be 
entitled to attend and vote at general meetings of shareholders of HSBC Holdings if the dividend payable on the 
preference shares in issue has not been paid in full for four consecutive dividend payment dates. In such 
circumstances, holders of the preference shares in issue will be entitled to vote on all matters put to general meetings 
until such time as HSBC Holdings has paid a full dividend on the preference shares in issue. HSBC Holdings may 
redeem the preference shares in issue in whole at any time on or after 16 December 2010, subject to prior notification 
to the FSA.  

HSBC Holdings non-voting deferred shares 

The 301,500 non-voting deferred shares were in issue throughout 2008 and 2009 and are held by a subsidiary of 
HSBC Holdings. Holders of the non-voting deferred shares are not entitled to receive dividends on these shares. On 
winding-up or other return of capital, holders are entitled to receive the amount paid up on their shares after 
distribution to ordinary shareholders of £10 million in respect of each ordinary share held by them.  

458 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other equity instruments 

On 9 April 2008, HSBC Holdings issued, in bearer form, 88 million 8.125 per cent Perpetual Subordinated Capital 
Securities (‘Capital Securities’), each with a par value of US$25 and with an aggregate nominal value of 
US$2,200 million. The securities were issued at par value, raising US$2,133 million, net of issuance costs. The 
Capital Securities were issued to support the development of and to strengthen further HSBC’s capital base. Coupon 
payments on the Capital Securities are paid quarterly in arrears from 15 July 2008 and may be deferred at the 
discretion of HSBC Holdings. The Capital Securities have no fixed maturity and are redeemable at HSBC’s option on 
or after 15 April 2013 at their principal amounts together with any accrued, unpaid and deferred coupon payments. 
While any coupon payments are unpaid or deferred, HSBC Holdings will not declare, pay dividends or make 
distributions or similar periodic payments in respect of, or repurchase, redeem or otherwise acquire any securities of 
lower or equal rank. At the Company’s discretion, and subject to certain conditions being satisfied, the Capital 
Securities may be exchanged on any coupon payment date for non-cumulative preference shares to be issued by 
HSBC Holdings and which would rank pari passu with the dollar preference shares in issue at 2 March 2009. The 
preference shares will be issued at a nominal value of US$0.01 per share and a premium of US$24.99 per share, with 
both such amounts being subscribed and fully paid.  

Shares under option 

Details of the options outstanding to subscribe for HSBC Holdings ordinary shares under the HSBC Holdings Group 
Share Option Plan, HSBC Holdings Executive Share Option Scheme, the HSBC Share Plan and HSBC Holdings 
savings-related share option plans are given in Note 10. In aggregate, options outstanding under these plans were as 
follows: 

31 December 20091.................................................. 

31 December 2008 ................................................... 

31 December 2007 ................................................... 

Number of
HSBC Holdings
ordinary shares     

270,742,989     
50,938,242     
3,283,710     
12,073,216     

211,226,573     
11,344,167     
1,304,119     
7,382,145     

240,726,775     
12,839,412     
823,472     
6,324,920     

Period of exercise     

Exercise price 

2010 to 2015     
2010 to 2015     
2010 to 2015     
2010 to 2015     

£3.3116 – 8.4024 
HK$37.8797 – 94.5057 
€3.6361 – 9.5912 
US$4.8876 – 12.0958 

2009 to 2015     
£5.3496 – 9.642 
2009 to 2014      HK$103.4401 – 108.4483 
€8.6720 – 11.0062 
2009 to 2014     
US$13.3290 – 14.7478 
2009 to 2014     

2008 to 2015     
£5.3496 – 9.642 
2008 to 2013      HK$103.4401 – 108.4483 
€10.4217 – 11.0062 
2008 to 2013     
US$13.3290 – 14.7478 
2008 to 2013     

1 During 2009, the number and prices of unexercised share options were adjusted for the rights issue. 

HSBC France and subsidiary company plans 

Following the acquisition of HSBC France in 2000, outstanding employee share options over HSBC France shares 
vested. On exercise of the options, the HSBC France shares are exchangeable for HSBC Holdings ordinary shares.  
As a consequence of the rights issue, the ratio of HSBC Holdings ordinary shares exchangeable for each HSBC 
France share was adjusted from 13 to 14.917916. 

During 2009, no HSBC France shares were issued following the exercise of employee share options (2008: 221,154) 
and no shares were exchanged for HSBC Holdings ordinary shares (2008: 2,875,002 HSBC Holdings ordinary 
shares). During 2009, 183,627 options over HSBC France shares lapsed (2008: nil). At 31 December 2009, the 
HSBC Holdings Employee Benefit Trust 2001 (No. 1) held 9,963,718 (2008: 8,790,276) HSBC Holdings ordinary 
shares which may be exchanged for HSBC France shares arising from the exercise of options. 

459 

 
 
 
 
 
 
 
 
     
   
 
 
 
 
     
   
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 37 and 38 

HSBC France options effectively outstanding over HSBC Holdings ordinary shares under this arrangement were as 
follows: 

Number of 
HSBC France 
shares exchangeable
for HSBC Holdings

31 December 2009  .......................................................    
31 December 2008 ........................................................    
31 December 2007 ........................................................    

604,250     
787,877     
1,009,031     

2010     
2009 to 2010     
2008 to 2010     

€142.50 
€81.71 – 142.50 
€73.48 – 142.50 

ordinary shares     

Period of exercise     

Exercise price 

HSBC Private Bank France plan 

There are also outstanding options over the shares of HSBC Private Bank France, a subsidiary of HSBC France. 

On exercise of the options, the HSBC Private Bank France shares are exchangeable for HSBC Holdings ordinary 
shares. As a consequence of the rights issue, the ratio of HSBC Holdings ordinary shares exchangeable for each 
HSBC Private Bank France share was adjusted from 1.83 to 2.099984. During 2009, 33,456 (2008: 7,000) HSBC 
Private Bank France shares were issued following the exercise of employee share options and exchanged for 70,248 
(2008: 12,810) HSBC Holdings ordinary shares, such shares being delivered from The CCF Employee Benefit Trust 
2001 (Private Banking France). During 2009, 9,000 options over HSBC Private Bank France shares lapsed (2008: 
nil). At 31 December 2009, The CCF Employee Benefit Trust 2001 (Private Banking France) held 998,783 (2008: 
943,142) HSBC Holdings ordinary shares which may be exchanged for HSBC Private Bank France shares arising 
from the exercise of options. 

HSBC Private Bank France options effectively outstanding over HSBC Holdings ordinary shares under this 
arrangement were as follows: 

Number of HSBC
  Private Bank France 
shares exchangeable
for HSBC Holdings
ordinary shares 

Period of exercise 

Exercise price 

31 December 2009  .......................................................    
31 December 2008 ........................................................    
31 December 2007 ........................................................    

291,520     
333,976     
340,976     

2010 to 2012     
2009 to 2012     
2008 to 2012     

€12.44 – 22.22 
€10.84 – 22.22 
€10.84 – 22.22 

HSBC Finance 

Following the acquisition of HSBC Finance in 2003, all outstanding options and equity-based awards over HSBC 
Finance common shares were converted into rights to receive HSBC Holdings ordinary shares in the same ratio as the 
share exchange offer for HSBC Finance (2.675 HSBC Holdings ordinary shares for each HSBC Finance common 
share) and the exercise prices per share adjusted accordingly. During 2009, 20,000 options (2008: 327,635) over 
HSBC Holdings ordinary shares were exercised and 20,000 (2008: 169,138) HSBC Holdings ordinary shares 
delivered from The HSBC (Household) Employee Benefit Trust 2003 to satisfy the exercise of these options. During 
2009, options over 5,606,714 (2008: 718,793) HSBC Holdings ordinary shares lapsed. In April 2009, 195,000 ADSs 
held in the Trust were cancelled, increasing the number of HSBC Holdings ordinary shares held by 975,000. At 
31 December 2009, the Trust held a total of 2,642,279 (2008: 1,687,279) HSBC Holdings ordinary shares and 1,455 
(2008: 196,455) ADSs, which may be used to satisfy the exercise of these options and equity-based awards under the 
HSBC Finance share plans. Each ADS represents five HSBC Holdings ordinary shares. 

Options (and, in 2008 and 2007, equity-based awards) outstanding over HSBC Holdings ordinary shares under the 
HSBC Finance share plans were as follows: 

Number of
HSBC Holdings
ordinary shares     

Period of exercise     

Exercise price 

31 December 20091 ......................................................    
31 December 2008 ........................................................    
31 December 2007 ........................................................    

18,105,959     
20,681,582     
21,728,010     

2010 to 2012     
2009 to 2012     
2008 to 2012     

US$9.29 – 18.62 
US$10.66 – 21.37 
nil – US$21.37 

1   During 2009, the number and prices of unexercised share options were adjusted for the rights issue. 

460 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Bank of Bermuda plan 

Following the acquisition of Bank of Bermuda in 2004, all outstanding employee share options over Bank of 
Bermuda shares were converted into rights to receive HSBC Holdings ordinary shares based on the consideration of 
US$40 for each Bank of Bermuda share and the average closing price of HSBC Holdings ordinary shares, derived 
from the London Stock Exchange Daily Official List, for the five business days preceding the closing date of the 
acquisition. During 2009, options over 18,153 HSBC Holdings ordinary shares were exercised (2008: 12,847) and 
satisfied by delivery from the HSBC (Bank of Bermuda) Employee Benefit Trust 2004. During 2009, options over 
24,673 (2008: 95,915) HSBC Holdings ordinary shares lapsed. At 31 December 2009, the HSBC (Bank of Bermuda) 
Employee Benefit Trust 2004 held 2,113,611 (2008: 1,877,056) HSBC Holdings ordinary shares which may be used 
to satisfy the exercise of options. 

Options outstanding over HSBC Holdings ordinary shares under the Bank of Bermuda share plans were as follows: 

31 December 20091.......................................................    
31 December 2008 ........................................................    
31 December 2007 ........................................................    

Number of HSBC
Holdings 
ordinary shares 

2,481,702 
2,205,321 
2,314,083 

Period of exercise     

Exercise price 

2010 to 2013     
2009 to 2013     
2008 to 2013     

US$6.13 – 15.99 
US$7.04 – 18.35 
US$7.04 – 18.35 

1  During 2009, the number and prices of unexercised share options were adjusted for the rights issue. 

Maximum obligation to deliver HSBC Holdings ordinary shares 

At 31 December 2009, the maximum obligation to deliver HSBC Holdings ordinary shares under all of the above 
option arrangements, together with awards of Performance Shares and Restricted Shares under the HSBC Holdings 
Restricted Share Plan 2000 and the HSBC Share Plan, was 559,960,290 (2008: 400,887,713). The total number of 
shares at 31 December 2009 held by employee benefit trusts that may be used to satisfy such obligations to deliver 
HSBC Holdings ordinary shares was 134,903,061 (2008: 164,985,811). 

38  Notes on the statement of cash flows 

Non-cash items included in profit before tax 

2009 
US$m   

HSBC 

2008 
US$m   

HSBC Holdings 

2007 
US$m   

2009 
US$m   

2008 
US$m 

3,601 
– 
– 
14 

– 
– 
– 
– 

4 

5,947 
– 
– 
21 

– 
– 
– 
– 

6 

5,974 

3,619 

Depreciation, amortisation and impairment  ...............  
Gains arising from dilution of interests in associates .  
Revaluations on investment property  .........................  
Share-based payment expense ....................................  
Loan impairment losses gross of recoveries and 

other credit risk provisions .....................................  
Provisions  ...................................................................  
Impairment of financial investments  ..........................  
Charge for defined benefit plans  ................................  
Accretion of discounts and amortisation of  

premiums  ................................................................  

2,538 
– 
24 
683 

27,378 
669 
358 
192 

(458)

31,384 

13,367 
– 
92 
819 

25,771 
591 
1,042 
490 

(867)

41,305 

2,522 
(1,092)
(152)
870 

18,247 
989 
42 
727 

(452)

21,701 

461 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 38 and 39 

Change in operating assets 

Change in loans to HSBC undertakings .....................  
Change in prepayments and accrued income  .............  
Change in net trading securities and net derivatives ..  
Change in loans and advances to banks  .....................  
Change in loans and advances to customers  ..............  
Change in financial assets designated at fair value ....  
Change in other assets  ................................................  

Change in operating liabilities 

Change in accruals and deferred income ....................  
Change in deposits by banks  ......................................  
Change in customer accounts  .....................................  
Change in debt securities in issue ...............................  
Change in financial liabilities designated at fair value  
Change in other liabilities ...........................................  

Cash and cash equivalents 

Cash at bank with HSBC undertakings  ......................  
Cash and balances at central banks  ............................  
Items in the course of collection from other banks  ....  
Loans and advances to banks of one month or less  ...  
Treasury bills, other bills and certificates of deposit  

2009 
US$m   

– 
3,198 
15,388 
(30,354)
6,149 
(8,911)
(6,273)

(20,803)

2009 
US$m   

(2,258)
(5,216)
41,983 
(32,797)
7,430 
5,503 

14,645 

2009 
US$m   

– 
60,655 
6,395 
160,673 

HSBC 

2008 
US$m   

– 
4,178 
(23,293)
22,596 
7,279 
12,757 
(5,394)

HSBC 

2008 
US$m   

(6,169)
(3,038)
32,372 
(67,152)
(15,352)
(4,074)

(63,413)

HSBC 

2008 
US$m   

– 
52,396 
6,003 
165,066 

HSBC Holdings 

2007 
US$m   

2009 
US$m   

– 
(5,069) 
(4,972) 
(8,922) 
(131,886) 
(13,360) 
(12,329) 

(11,408) 
(44) 
352 
– 
– 
2 
21 

(11,077) 

18,123 

(176,538) 

2008 
US$m 

3,129 
166 
(16)
– 
– 
(12)
(4)

3,263 

HSBC Holdings 

2007 
US$m   

2009 
US$m   

5,119 
32,594 
199,806 
(12,489) 
12,304 
12,761 

250,095 

131  
– 
– 
21  
2,411  
(523) 

2,040 

2008 
US$m 

138 
– 
– 
– 
(2,299)
126 

(2,035)

HSBC Holdings 

2007 
US$m   

2009 
US$m   

2008 
US$m 

– 
21,765 
9,777 
232,320 

224 
– 
– 
– 

– 

– 

224 

443 
– 
– 
– 

– 

– 

443 

less than three months  ............................................  

28,777 

62,639 

41,819 

Less: items in the course of transmission to  

other banks ..............................................................  

(5,734)

(7,232)

(8,672) 

Total cash and cash equivalents  .................................  

250,766 

278,872 

297,009 

Interest and dividends 

Interest paid .................................................................  
Interest received ..........................................................  
Dividends received  .....................................................  

2009 
US$m   

(29,030)
74,062 
1,023 

HSBC 

2008 
US$m   

(60,342)
107,019 
1,876 

2007 
US$m   

(63,626) 
103,393 
1,833 

HSBC Holdings 

2009 
US$m   

(2,513) 
1,560 
7,488 

2008 
US$m 

(2,525)
1,619 
10,779 

462 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
39  Contingent liabilities, contractual commitments and guarantees  

Guarantees and contingent liabilities  

Guarantees and irrevocable letters of credit pledged as 

collateral security  ............................................................. 
Other contingent liabilities  ................................................... 

Commitments 

Documentary credits and short-term trade-related 

transactions ....................................................................... 

Forward asset purchases and forward forward deposits 

placed  ............................................................................... 

Undrawn formal standby facilities, credit lines and other 

commitments to lend  ........................................................ 

HSBC 

2009 
US$m 

73,385 
174 

73,559 

9,066 

192 

548,792 

558,050 

2008 
US$m 

72,895 
259 

73,154 

9,789 

197 

594,036 

604,022 

HSBC Holdings 

2009 
US$m 

35,073 
– 

35,073 

– 

– 

3,240 

3,240 

2008 
US$m 

47,341 
– 

47,341 

– 

– 

3,241 

3,241 

The above table discloses the nominal principal amounts of commitments excluding capital commitments, which are 
separately disclosed below, guarantees and other contingent liabilities; mainly credit-related instruments including 
both financial and non-financial guarantees and commitments to extend credit. Contingent liabilities arising from 
litigation against the Group are disclosed in Note 42. Nominal principal amounts represent the amounts at risk should 
contracts be fully drawn upon and clients default. The amount of the loan commitments shown above reflects, where 
relevant, the expected level of take-up of pre-approved loan offers made by mailshots to personal customers. As a 
significant portion of guarantees and commitments is expected to expire without being drawn upon, the total of the 
nominal principal amounts is not representative of future liquidity requirements.  

Guarantees 

HSBC provides guarantees and similar undertakings on behalf of both third-party customers and other entities within 
the HSBC Group. These guarantees are generally provided in the normal course of HSBC’s banking business. The 
principal types of guarantees provided, and the maximum potential amount of future payments which HSBC could be 
required to make at 31 December 2009, were as follows: 

Guarantee type 
Financial guarantees and similar contracts1  ............................. 
Standby letters of credit that are financial guarantee contracts2 
Other direct credit substitutes3 .................................................. 
Performance bonds4  .................................................................. 
Bid bonds4 ................................................................................. 
Standby letters of credit related to particular transactions4 ...... 
Other transaction-related guarantees4 ....................................... 
Other items ................................................................................ 

At 31 December 2009 

At 31 December 2008 

Guarantees 
by HSBC
Holdings
in favour of
other HSBC
Group entities 
US$m 

Guarantees in
favour of
third parties 
US$m 

23,558 
10,712 
4,676 
14,468 
728 
4,944 
13,577 
722 

73,385 

35,073 
– 
– 
– 
– 
– 
– 
– 

35,073 

Guarantees 
by HSBC 
Holdings 
in favour of 
other HSBC 
Group entities 
US$m 

47,341 
– 
– 
– 
– 
– 
– 
– 

47,341 

Guarantees 
in favour of 
third parties 
US$m 

20,879 
11,171 
4,613 
15,304 
627 
4,791 
15,028 
482 

72,895 

1  Financial guarantees are contracts that require the issuer to make specified payments to reimburse the holder for a loss incurred 

because a specified debtor fails to make payment when due in accordance with the original or modified terms of a debt instrument. 
Similar contracts are contracts that provide protection against credit risk on a specified exposure but do not meet the definition of 
financial guarantees. The amounts in the above table are nominal principal amounts. 

2  Standby letters of credit which are financial guarantee contracts are irrevocable obligations on the part of HSBC to pay third parties 

when customers fail to make payments when due. 

3  Other direct credit substitutes include re-insurance letters of credit and trade-related letters of credit issued without provision for the 

issuing entity to retain title to the underlying shipment.  

4  Performance bonds, bid bonds, standby letters of credit and other transaction-related guarantees are undertakings by which the 

obligation on HSBC to make payment depends on the outcome of a future event. 

463 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 39 and 40 

The amounts disclosed in the above table reflect HSBC’s maximum exposure under a large number of individual 
guarantee undertakings. The risks and exposures arising from guarantees are captured and managed in accordance 
with HSBC’s overall credit risk management policies and procedures. Approximately half of the above guarantees 
have a term of less than one year. Guarantees with terms of more than one year are subject to HSBC’s annual credit 
review process. 

Financial Services Compensation Scheme 

The UK Financial Services Compensation Scheme (‘FSCS’) has provided compensation to consumers following the 
collapse of a number of deposit takers such as Bradford & Bingley plc, Heritable Bank plc, Kaupthing Singer & 
Friedlander Limited, Landsbanki ‘Icesave’, London Scottish Bank plc and Dunfermline Building Society. The 
compensation paid out to consumers is currently funded through loans from the Bank of England and HM Treasury. 
HSBC Bank plc (‘the bank’) could be liable to pay a proportion of the outstanding borrowings that the FSCS has 
borrowed from HM Treasury which at 30 September 2009 stood at US$32 billion. The bank is also obligated to pay 
its share of forecast management expenses based on the bank’s market share of deposits protected under the FSCS. 
The bank expensed US$212 million at 31 December 2009 in respect of the share of forecast management expense, 
including interest costs, for the 2008/9, 2009/10 and 2010/11 levy years. The fee in respect of the 2008/9 levy year 
was paid during the second half of 2009. 

At 31 December 2009, the bank accrued US$182 million in respect of the 2009/10 and 2010/11 levy years, based on 
the bank’s estimated share of total market protected deposits at 31 December 2008 and 2009, respectively. 

At 31 December 2008, the bank had accrued US$125 million in respect of the 2008/9 and 2009/10 levy years, based 
on the bank’s estimated share of total market protected deposits at 31 December 2007 and 2008, respectively. 

However, the ultimate FSCS levy to the industry as a result of the 2008 collapses cannot currently be estimated 
reliably as it is dependent on various uncertain factors including the potential recoveries of assets by the FSCS and 
changes in the interest rate, the level of protected deposits and the population of FSCS members at the time. 

Sales of Payment Protection Insurance 

On 1 July 2008 the Financial Ombudsman Service (‘FOS’) wrote to the FSA to draw to its attention under the ‘Wider 
Implications’ process the issues arising from past payment protection insurance (‘PPI’) sales. The FOS considered 
that there was evidence of widespread and regular failure on the part of many firms to comply with the FSA’s rules 
and insurance law in the sale of PPI and that, in the circumstances, simply allowing consumers individually to bring 
complaints was not the right way to tackle what it regarded as a systemic problem. The FOS therefore called upon the 
FSA to frame and implement an appropriate regulatory solution which would ensure that firms took appropriate and 
proportionate remedial action. 

On 29 September 2009, the FSA published a Consultation Paper (‘CP (09/23)’) setting out proposals, and draft Rules 
and Guidance, on how firms should assess PPI complaints and, where they up-held such complaints, calculate 
redress. At the same time, it also published an open letter to eight trade associations, including the British Bankers 
Association, setting out what it considered to be common failings by firms in sales of PPI. When announcing the 
publication of CP (09/23), the FSA also reported that it had obtained agreement from firms representing 40 per cent 
of the market for face to face single premium PPI sales to review all such sales since July 2007. No HSBC subsidiary 
or associate was included in that group of firms. 

The Consultation Paper anticipated new FSA rules and guidance covering how firms should deal with PPI complaints 
with effect from the beginning of 2010. However, the FSA subsequently announced that, owing to the large number 
of responses it had received to the Consultation Paper, this date would be deferred to give it sufficient opportunity to 
fully consider those responses.  

On 2 February 2010, the FSA stated that the course of action it will take in relation to PPI remains under 
consideration and that no final decision on the matter has yet been taken. The precise form and content of the FSA’s 
final rules and guidance in relation to PPI complaint handling therefore remains unclear at this stage. In the 
circumstances, it is not possible for HSBC to determine what impact, if any, the FSA’s proposals will eventually 
have. 

In December 2007, HSBC decided to cease selling PPI (but not short-term income protection products) under its 
HSBC, first direct and M&S Money brands. A phased withdrawal was completed across these brands and channels in 

464 

 
 
 
 
2008. HFC Bank Limited (‘HFC’) ceased selling single premium PPI in 2008 and sales of regular premium PPI will 
reduce as HFC exits its remaining retail relationships.  

Commitments 

In addition to the commitments disclosed on page 463, at 31 December 2009, HSBC had US$1,359 million (2008: 
US$1,541 million) of capital commitments contracted but not provided for and US$227 million (2008: 
US$267 million) of capital commitments authorised but not contracted for. 

Associates 

HSBC’s share of associates’ contingent liabilities amounted to US$19,770 million at 31 December 2009 (2008: 
US$17,943 million). No matters arose where HSBC was severally liable. 

40  Lease commitments 

Finance lease commitments 

HSBC leases land and buildings (including branches) and equipment from third parties under finance lease 
arrangements to support its operations. 

  Total future 
  minimum 

payments   
US$m 

2009 

Future 
interest 
charges   
US$m 

 Present value
of finance 
lease 

 commitments   

US$m 

  Total future 
minimum 
payments   
US$m 

2008 

Future 
interest 
charges   
US$m 

  Present value 
of finance 
lease 
  commitments 
US$m 

103 

249 
619 

971 

(29)

(116)
(182)

(327)

74 

133 
437 

644 

55 

188 
736 

979 

(28) 

(130) 
(258) 

(416) 

27 

58 
478 

563 

Lease commitments: 

–  no later than one year  ......... 
–  later than one year and no 

later than five years  ............ 
–  later than five years  ............ 

At 31 December 2009, future minimum sublease payments of US$512 million (2008: US$458 million) are expected 
to be received under non-cancellable subleases at the balance sheet date. 

Operating lease commitments 

At 31 December 2009, HSBC was obligated under a number of non-cancellable operating leases for properties, plant 
and equipment on which the future minimum lease payments extend over a number of years. 

Future minimum lease payments under non-cancellable  

operating leases: 
–  no later than one year  ....................................................... 
–  later than one year and no later than five years  ............... 
–  later than five years  .......................................................... 

2009 

Land and
buildings 
US$m 

Equipment 
US$m 

2008 

Land and 
buildings 
US$m 

Equipment 
US$m 

846 
2,253 
2,534 

5,633 

11 
11 
– 

22 

757  
1,791  
1,573  

4,121  

9 
9 
– 

18 

In 2009, US$1,100 million (2008: US$861 million; 2007: US$849 million) was charged to ‘General and 
administrative expenses’ in respect of lease and sublease agreements, of which US$833 million (2008: 
US$635 million; 2007: US$838 million) related to minimum lease payments, US$16 million (2008: US$22 million; 
2007: US$8 million) to contingent rents, and US$251 million (2008: US$204 million; 2007: US$3 million) to 
sublease payments. 

The contingent rent represents escalation payments made to landlords for operating, tax and other escalation expenses.  

Finance lease receivables 

HSBC leases a variety of assets to third parties under finance leases, including transport assets (such as aircraft), 
property and general plant and machinery. At the end of lease terms, assets may be sold to third parties or leased for 

465 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 40, 41 and 42 

further terms. Lessees may participate in any sales proceeds achieved. Lease rentals arising during the lease terms 
will either be fixed in quantum or be varied to reflect changes in, for example, tax or interest rates. Rentals are 
calculated to recover the cost of assets less their residual value, and earn finance income. 

Lease receivables: 

–  no later than one year  ......  
–  later than one year and  

no later than five years  ....  
–  later than five years  .........  

Total future 
minimum 
payments 
US$m 

2009 
Unearned
finance
income 
US$m 

Present
value 
US$m 

Total future
minimum 
payments 
US$m 

2008 
Unearned 
finance 
income 
US$m 

Present 
value 
US$m 

2,874 

(328)

2,546 

3,013 

(389) 

2,624 

9,525 
6,902 

19,301 

(1,061)
(1,737)

(3,126)

8,464 
5,165 

16,175 

8,783 
8,114 

19,910 

(1,186) 
(2,334) 

(3,909) 

7,597 
5,780 

16,001 

At 31 December 2009, unguaranteed residual values of US$230 million (2008: US$197 million) had been accrued, 
and the accumulated allowance for uncollectible minimum lease payments receivable amounted to US$21 million 
(2008: US$21 million). 

During the year, no contingent rents were received (2008: US$10 million) and recognised in the income statement. 

Operating lease receivables 

HSBC leases a variety of different assets to third parties under operating lease arrangements, including transport 
assets (such as rolling stock), property and general plant and machinery. 

Future minimum lease payments under  
non-cancellable operating leases: 
–  no later than one year  ....................................................... 
–  later than one year and no later than five years  ............... 
–  later than five years  .......................................................... 

2009 

Land and
buildings 
US$m 

Equipment 
US$m 

2008 

Land and 
buildings 
US$m 

Equipment 
US$m 

37 
21 
23 

81 

857 
917 
447 

2,221 

37  
31  
21  

89  

678 
625 
110 

1,413 

At 31 December 2009, future minimum sublease payments of US$21 million (2008: nil) are expected to be received 
under non-cancellable subleases at the balance sheet date. 

41  Rights issue 

On 2 March 2009, HSBC Holdings announced its proposal to raise £12.5 billion (US$17.8 billion), net of expenses, 
by way of a fully underwritten rights issue. Under the proposal, HSBC offered its shareholders the opportunity to 
acquire 5 new ordinary shares for every 12 ordinary shares at a price of 254 pence per new ordinary share. For 
shareholders on the Hong Kong and Bermuda Overseas Branch Registers this offer was expressed in Hong Kong 
dollars and US dollars, respectively, fixed at published exchange rates on 27 February 2009. The proposal was 
subject to authorisation by the shareholders which was obtained at a general meeting held on 19 March 2009. The 
offer period commenced on 20 March 2009 and closed for acceptance on 3 April 2009. Dealing in the new shares 
began on 6 April 2009. 

For details of called-up share capital and other equity instruments see Note 37. 

Merger reserve 

As part of the arrangement for the rights issue, HSBC Holdings entered into a share-for-share exchange with 
Chinnery Limited, thereby availing itself of Statutory Share Premium Relief under Section 612 of the Companies Act 
2006. The nominal value of the new shares issued was credited to share capital and the remaining consideration was 
credited to the merger reserve and translated into US dollars at the foreign exchange rate on that date. 

466 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Share options and share awards 

The Remuneration Committee agreed to make adjustments to all unexercised share options and share awards under 
HSBC’s various share plans and share schemes as a consequence of the rights issue. The adjustments were based on 
the theoretical ex-rights price, which was considered to be the most appropriate methodology to reflect the rights 
issue. The adjustments under certain share plans and share schemes have been approved by the relevant tax 
authorities, where necessary. 

42  Litigation 

Unauthorised overdraft charges in the UK 

On 27 July 2007, the UK Office of Fair Trading (‘OFT’) issued High Court legal proceedings against a number of 
UK financial institutions, including HSBC Bank, to determine the legal status and enforceability of certain of the 
charges applied to their personal customers in relation to unauthorised overdrafts (the ‘charges’). Pending the 
resolution of the proceedings, the Financial Services Authority (‘FSA’) granted firms (including HSBC Bank) a 
waiver enabling them to place relevant complaints about the charges on hold and the County Courts stayed all 
individual customer claims. 

In a judgement given on 25 November 2009, the Supreme Court unanimously allowed the financial institutions’ 
appeal against the Court of Appeal ruling given on 26 February 2009 and held that, provided the relevant charges 
were in plain and intelligible language, the amount of those charges could not be assessed for fairness under the 
regulations by either the OFT or the Courts. This is because the charges are part of the price the customer pays for the 
package of banking services he or she receives in exchange, and hence an assessment of their amount is outside the 
scope of the regulations.  

While the Supreme Court left open the possibility that the terms could be challenged on some other basis, HSBC 
Bank does not believe that any other realistic basis for challenge exists.  

On 22 December 2009, the OFT announced that, following detailed consideration of the Supreme Court judgement, 
and discussions with consumer groups, campaigners, banks, the Government, the FSA and the Financial Ombudsman 
Service, it would not be continuing the investigation it began in March 2007 into the fairness of unauthorised 
overdraft charges as, were the investigation to continue, it would have a very limited scope and low prospects of 
success. The OFT also decided not to investigate the charges using certain other enforcement tools. Its initial 
assessment was that there were not good grounds for concluding that a collective challenge alleging breach of such 
other provisions generally would have good prospects of success. The OFT also confirmed that it would address its 
ongoing concerns about the operation of the market for personal current accounts, by discussing the issues with 
banks, consumer groups and other organisations, with the aim of reporting on progress by the end of March 2010. 

The Supreme Court judgement means that the legal proceedings between the OFT and the banks relating to 
unauthorised overdraft charges are concluded. Accordingly, the FSA confirmed on 25 November 2009 the waiver 
enabling firms to place relevant charges complaints on hold had therefore lapsed. Normal complaint handling rules 
therefore applied. 

Bernard L. Madoff Investment Securities LLC 

On 11 December 2008, Bernard L. Madoff (‘Madoff’) was arrested and charged in the United States District Court 
for the Southern District of New York with one count of securities fraud. That same day, the US Securities and 
Exchange Commission (‘SEC’) filed securities fraud charges against Madoff and his firm Bernard L. Madoff 
Investment Securities LLC (‘Madoff Securities’), a broker dealer and investment adviser registered with the SEC. 
The criminal complaint and SEC complaint each alleged that Madoff had informed senior Madoff Securities 
employees, in substance, that his investment advisory business was a fraud. On 15 December 2008, on the application 
of the Securities Investor Protection Corporation, the United States District Court for the Southern District of New 
York appointed a trustee for the liquidation of the business of Madoff Securities, and removed the liquidation 
proceeding to the United States Bankruptcy Court for the Southern District of New York. The Madoff Securities 
trustee has begun processing claims filed by investors allegedly damaged by the Madoff fraud. On 9 February 2009, 
on Madoff’s consent, the United States District Court for the Southern District of New York entered a partial 
judgement in the SEC action, permanently enjoining Madoff from violating certain antifraud provisions of the US 
securities laws, ordering Madoff to pay disgorgement, prejudgement interest and a civil penalty in amounts to be 
determined at a later time, and continuing certain other relief previously imposed, including a freeze on Madoff’s 

467 

 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 42 and 43 

assets. On 12 March 2009, Madoff pleaded guilty to 11 felony charges, including securities fraud, investment adviser 
fraud, mail fraud, wire fraud, three counts of money laundering, false statements, perjury, false filings with the SEC 
and theft from an employee benefit plan. On 29 June 2009, Madoff was sentenced to 150 years in prison. The 
relevant US authorities are continuing their investigations into the fraud, and have brought charges against others, 
including several Madoff Securities employees as well as its external auditor. Some details of the fraud have come to 
light as a result of these and other investigations and proceedings; however, significant uncertainty remains as to the 
facts of the fraud and the total amount of assets that will ultimately be available for distribution by the Madoff 
Securities trustee. 

Various non-US HSBC companies provide custodial, administration and similar services to a number of funds 
incorporated outside the US whose assets were invested with Madoff Securities. Based on information provided by 
Madoff Securities, as at 30 November 2008, the aggregate net asset value of these funds (which would include 
principal amounts invested and unrealised gains) was US$8.4 billion. Proceedings concerning Madoff and Madoff 
Securities have been issued by different plaintiffs (including funds, fund investors, and the Madoff Securities trustee) 
in various jurisdictions against numerous defendants and HSBC expects further proceedings may be brought. Various 
HSBC companies have been named as defendants in suits in the US, Ireland, Luxembourg, and other jurisdictions. 
All of the cases where HSBC companies are named as a defendant are at an early stage. HSBC considers that it has 
good defences to these claims and will continue to defend them vigorously. HSBC is unable reliably to estimate the 
liability, if any, that might arise as a result of such claims. 

Various HSBC companies have also received requests for information from various regulatory and law enforcement 
authorities, and from the Madoff Securities trustee, in connection with the fraud by Madoff. HSBC companies are co-
operating with these requests for information.  

Other litigation 

These actions apart, HSBC is party to legal actions in a number of jurisdictions including the UK, Hong Kong and 
the US arising out of its normal business operations. HSBC considers that none of the actions is material, and none is 
expected to result in a significant adverse effect on the financial position of HSBC, either individually or in the 
aggregate. Management believes that adequate provisions have been made in respect of the litigation arising out of its 
normal business operations. HSBC has not disclosed any contingent liability associated with these legal actions 
because it is not practical to do so. 

43  Related party transactions 

Related parties of the Group and HSBC Holdings include subsidiaries, associates, joint ventures, post-employment 
benefit plans for HSBC employees, Key Management Personnel, close family members of Key Management 
Personnel and entities which are controlled, jointly controlled or significantly influenced, or for which significant 
voting power is held, by Key Management Personnel or their close family members. 

Key Management Personnel are defined as those persons having authority and responsibility for planning, directing 
and controlling the activities of HSBC Holdings, being the Directors and Group Managing Directors of HSBC 
Holdings. 

Compensation of Key Management Personnel 

Short-term employee benefits ..................................................................................  
Post-employment benefits  .......................................................................................  
Termination benefits ................................................................................................  
Share-based payments  .............................................................................................  

2009 
US$m 

22 
3 
– 
27 

52 

HSBC 

2008 
US$m 

31 
5 
– 
16 

52 

2007 
U$m 

62 
4 
9 
40 

115 

468 

 
 
 
 
 
 
 
 
 
Transactions, arrangements and agreements involving related parties 

Particulars of advances (loans and quasi-loans), credits and guarantees entered into by subsidiaries of HSBC 
Holdings during 2009 with Directors, disclosed pursuant to section 413 of the Companies Act 2006, are shown 
below:  

At 31 December 
2009 
US$000     

20081
US$000 

Advances and credits  ...............................................................................................................................   
Guarantees  ...............................................................................................................................................   

5,352     
–     

2,051 
– 

1  Comparative figures for 2008 represents loans, quasi-loans, transactions, arrangements and agreements disclosed pursuant to section 

232 of the Companies Act 1985. The number of Directors with such facilities during 2008 was 19. 

Particulars of transactions with related parties, disclosed pursuant to the requirements of IAS 24, are shown below. 
The disclosure of the year-end balance and the highest amounts outstanding during the year in the table below is 
considered to be the most meaningful information to represent the amount of the transactions and the amount of 
outstanding balances during the year. 

2009 

2008 

Balance at 

  31 December   

Highest 
amounts 
outstanding
during year   

Balance at 

  31 December   

US$000     

US$000     

US$000     

Highest 
amounts 
outstanding 
during year 
US$000 

Key Management Personnel1 
Advances and credits  ................................................................   
Guarantees  ................................................................................   

736,112     
31,785     

1,406,877     
34,048     

217,383     
25,249     

475,048 
42,178 

1  Includes Key Management Personnel, close family members of Key Management Personnel and entities which are controlled, jointly 

controlled or significantly influenced, or for which significant voting power is held, by Key Management Personnel or their close family 
members. 

Some of the transactions were connected transactions, as defined by the Rules Governing The Listing of Securities on 
The Stock Exchange of Hong Kong Limited but were exempt from any disclosure requirements under the provisions 
of those Rules. 

The above transactions were made in the ordinary course of business and on substantially the same terms, including 
interest rates and security, as for comparable transactions with persons of a similar standing or, where applicable, 
with other employees. The transactions did not involve more than the normal risk of repayment or present other 
unfavourable features. 

Shareholdings, options and other securities of Key Management Personnel  

Number of options held over HSBC Holdings ordinary shares under employee share plans ................ 
Number of HSBC Holdings ordinary shares held beneficially and non-beneficially ............................. 
Number of HSBC Holdings preference shares held beneficially and non-beneficially  ......................... 
Number of HSBC Holdings 8.125% Perpetual Subordinated Capital Securities held  

beneficially and non-beneficially ........................................................................................................ 

At 31 December 
2009 
(000s) 

1,033 
19,567 
8 

25 

20,633 

2008 
(000s)

943 
16,733 
8 

21 

17,705 

469 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
   
 
 
 
H S B C   H O L D I N G S   P L C  

Notes on the Financial Statements (continued) 

Notes 43 and 44 

Transactions with other related parties of HSBC 

Associates and joint ventures 

The Group provides certain banking and financial services to associates and joint ventures, including loans, 
overdrafts, interest and non-interest bearing deposits and current accounts. Details of the interests in associates and 
joint ventures are given in Note 21. Transactions and balances during the year with associates and joint ventures were 
as follows: 

Amounts due from joint ventures: 

– unsubordinated  .................................................................. 

Amounts due from associates:  

– subordinated  ...................................................................... 
– unsubordinated  .................................................................. 

Amounts due to joint ventures .................................................. 
Amounts due to associates ........................................................ 

2009 

2008 

Highest 
 balance during
the year1
US$m 

Balance at

  31 December1  
US$m 

Highest  
  balance during 
the year1  
US$m 

Balance at 
31 December1
US$m 

423 

17 
1,343 

1,783 

130 
1,494 

1,624 

378 

17 
1,239 

1,634 

129 
136 

265 

424  

59  
1,060  

1,543  

66  
735  

801  

343 

59 
280 

682 

64 
293 

357 

1  The disclosure of the year-end balance and the highest balance during the year is considered the most meaningful information to 

represent transactions during the year. 

The above outstanding balances arose from the ordinary course of business and on substantially the same terms, 
including interest rates and security, as for comparable transactions with third-party counterparties. 

Post-employment benefit plans 

At 31 December 2009, US$4.2 billion (2008: US$3.5 billion) of HSBC post-employment benefit plan assets were 
under management by HSBC companies. Fees of US$15 million (2008: US$26 million) were earned by HSBC 
companies for these management services provided to its post-employment benefit plans. HSBC’s post-employment 
benefit plans had placed deposits of US$929 million (2008: US$430 million) with its banking subsidiaries, on which 
interest payable to the schemes amounted to US$3 million (2008: US$55 million). The above outstanding balances 
arose from the ordinary course of business and on substantially the same terms, including interest rates and security, 
as for comparable transactions with third-party counterparties. 

In the first half of 2009, a gain of US$499 million was recognised by HSBC following a restructuring of the basis of 
delivery of death in service and ill health early retirement benefits to certain UK employees. These benefits were 
provided by the HSBC Bank (UK) Pension Scheme but will now be provided outside the scheme. 

HSBC Bank (UK) Pension Scheme entered into swap transactions with HSBC as part of the management of the 
inflation and interest rate sensitivity of its liabilities. At 31 December 2009, the gross notional value of the swaps was 
US$23.7 billion (2008: US$17.7 billion), the swaps had a positive fair value of US$1.0 billion (2008: positive fair 
value of US$1.8 billion) to the scheme and HSBC had delivered collateral of US$2.8 billion (2008: US$2.4 billion) 
to the scheme in respect of these swaps, on which HSBC earned interest amounting to US$7 million (2008: 
US$59 million). All swaps were executed at prevailing market rates and within standard market bid/offer spreads. 

In order to satisfy diversification requirements, there are special collateral provisions for the swap transactions 
between HSBC and the scheme. The collateral agreement stipulates that the scheme never posts collateral to HSBC. 
Collateral is posted to the scheme by HSBC at an amount that provides the Trustee with a high level of confidence 
that would be sufficient to replace the swaps in the event of default by HSBC Bank plc. With the exception of the 
special collateral arrangements detailed above, all other aspects of the swap transactions between HSBC and the 
scheme are on substantially the same terms as comparable transactions with third-party counterparties. 

470 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
HSBC International Staff Retirements Benefits Scheme entered into swap transactions with HSBC to manage the 
inflation and interest rate sensitivity of the liabilities and selected assets. At 31 December 2009, the gross notional 
value of the swaps was US$1.8 billion (2008: US$1.5 billion), and the swaps had a net positive fair value of 
US$27 million to the scheme (2008: US$388 million).  

The special contributions of US$160 million in respect of the HSBC International Staff Retirement Benefits Scheme 
which were made to fund the deficit shown in the actuarial valuation report as at 31 December 2008 included a 
contribution in specie of US$69 million in the form of asset-backed securities previously held within the Group. 

HSBC Holdings 

Details of HSBC Holdings’ principal subsidiaries are shown in Note 24. Transactions and balances during the year 
with subsidiaries were as follows: 

Subsidiaries 

Assets  
Cash at bank .............................................................................. 
Derivatives  ................................................................................ 
Loans and advances  .................................................................. 
Financial investments  ............................................................... 
Investments in subsidiaries ....................................................... 

2009 

2008 

Highest 
 balance during
the year1

Balance at
  31 December1

Highest 
  balance during 
the year1  

US$m     

US$m     

US$m     

Balance at 
31 December1
US$m 

443 
3,682 
26,156 
2,629 
90,914 

224 
2,981 
23,212 
2,455 
86,247 

443 
3,682 
17,242 
2,844 
86,233 

443 
3,682 
11,804 
2,629 
81,993 

Total related party assets  .......................................................... 

123,824 

115,119 

110,444 

100,551 

Liabilities 
Amounts owed to HSBC undertakings  .................................... 
Derivatives  ................................................................................ 
Subordinated liabilities: 

– at amortised cost  ................................................................ 
– designated at fair value ...................................................... 

Total related party liabilities ..................................................... 

Guarantees  ................................................................................ 
Commitments ............................................................................ 

5,669 
1,324 

3,907 
4,360 

15,260 

47,341 
3,241 

3,711 
362 

3,907 
4,360 

12,340 

35,073 
3,240 

4,042 
1,324 

4,168 
4,186 

13,720 

56,733 
3,638 

4,042 
1,324 

3,795 
3,067 

12,228 

47,341 
3,241 

1  The disclosure of the year-end balance and the highest balance during the year is considered the most meaningful information to 
represent transactions during the year. The above outstanding balances arose in the ordinary course of business and are on 
substantially the same terms, including interest rates and security, as for comparable transactions with third-party counterparties, with 
the exception of US$529 million (2008: US$476 million) in respect of loans from HSBC subsidiaries to HSBC Holdings made at an 
agreed zero per cent interest rate.  

Some employees of HSBC Holdings are members of the HSBC Bank (UK) Pension Scheme, which is sponsored by a 
separate Group company. HSBC Holdings incurs a charge for these employees equal to the contributions paid into 
the scheme on their behalf. Disclosure in relation to the scheme is made in Note 8 to the accounts. 

44  Events after the balance sheet date 

A fourth interim dividend for 2009 of US$0.10 per ordinary share (US$1,741 million) (2008: US$0.10 per ordinary 
share, US$1,210 million) was declared by the Directors after 31 December 2009. 

On 14 January 2010, the US Government announced its intention to propose a Financial Crisis Responsibility Fee for 
a period of at least ten years to be applied to financial institutions with more than US$50 billion of consolidated 
assets. It is not possible to assess the financial impact of this proposal until final legislation has been enacted.  

On 31 January 2010, HSBC Bank Canada which was part of the sub-group headed by HSBC North America 
Holdings Inc. was transferred to HSBC Overseas Holdings (UK) Limited (‘HOHU’) as part of an internal 
reorganisation. The transfer was effected by HSBC Holdings subscribing for one new share in HOHU for a cash 
consideration of US$6,093 million. 

These accounts were approved by the Board of Directors on 1 March 2010 and authorised for issue. 

471 

 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Shareholder Information 

Enforceability of judgements / Exchange controls / Dividends  

Information about the enforceability of 

judgements made in the US ........................

Exchange controls and other limitations 

affecting equity security holders  ................
Fourth interim dividend for 2008 ...................
Fourth interim dividend for 2009 ...................
Interim dividends for 2010 .............................
Dividends on the ordinary shares of HSBC 

Holdings  .....................................................
American Depositary Shares ..........................
Nature of trading market ................................
Shareholder profile  ........................................
Memorandum and Articles of Association  ....
Annual General Meeting ................................
Interim Management Statements and 

Interim results .............................................
Shareholder enquiries and communications ...
Investor relations ............................................
Where more information about HSBC is 

available  .....................................................
Taxation of shares and dividends ...................
History and development of HSBC  ...............
Organisational structure  .................................

Page

472

472
472
472
473

473
474
475
476
476
477

478
478
479

480
480
482
484

Information about the enforceability 
of judgements made in the US 

HSBC Holdings is a public limited company 
incorporated in England and Wales. Most of HSBC 
Holdings’ Directors and executive officers live 
outside the US. As a result, it may not be possible to  

Fourth interim dividend for 2008 

serve process on such persons or HSBC Holdings in 
the US or to enforce judgements obtained in US 
courts against them or HSBC Holdings based on 
civil liability provisions of the securities laws of the 
US. There is doubt as to whether English courts 
would enforce: 

• 

• 

certain civil liabilities under US securities laws 
in original actions; or 

judgements of US courts based upon these civil 
liability provisions. 

In addition, awards of punitive damages in 
actions brought in the US or elsewhere may be 
unenforceable in the UK. The enforceability of any 
judgement in the UK will depend on the particular 
facts of the case as well as the laws and treaties in 
effect at the time. 

Exchange controls and other 
limitations affecting equity security 
holders 

There are currently no UK laws, decrees or 
regulations which would prevent the import or 
export of capital or remittance of distributable profits 
by way of dividends and other payments to holders 
of HSBC Holdings’ equity securities who are not 
residents of the UK. There are also no restrictions 
under the laws of the UK or the terms of the 
Memorandum and Articles of Association of HSBC 
Holdings concerning the right of non-resident or 
foreign owners to hold HSBC Holdings’ equity 
securities or, when entitled to vote, to do so. 

The market value of HSBC Holdings ordinary shares on the first day that the scrip dividend shares in respect of the 
fourth interim dividend for 2008 were traded on the London Stock Exchange was more than 15 per cent greater than 
the cash equivalent value used to calculate the scrip dividend entitlements. The market value of each HSBC Holdings 
share for the purposes of UK income tax and capital gains tax calculations on 6 May 2009 was £5.3129 and the cash 
equivalent value used to calculate scrip dividend entitlements was £3.906. 

Accordingly, the UK HM Revenue and Customs will substitute the market value of £5.3129 per scrip dividend 

share for UK income tax and capital gains tax purposes for the cash equivalent value of £3.906 per scrip dividend 
share.  

A replacement Notional Tax Voucher was sent on 3 June 2009 to shareholders on the Principal Register in the 

UK who elected for the scrip dividend alternative in respect of the fourth interim dividend for 2008. 

Fourth interim dividend for 2009 

The Directors have declared a fourth interim dividend for 2009 of US$0.10 per ordinary share. Information on the 
scrip dividend scheme and currencies in which shareholders may elect to have the cash dividend paid will be sent to 
shareholders on or about 30 March 2010. The timetable for the dividend is: 

472 

 
 
 
 
 
Announcement ....................................................................................................................................................................... 
Shares quoted ex-dividend in London, Hong Kong, Paris and Bermuda  ............................................................................. 
ADSs quoted ex-dividend in New York  ............................................................................................................................... 
Record date in Hong Kong .................................................................................................................................................... 
Record date in London, New York, Paris and Bermuda1  ..................................................................................................... 
Mailing of Annual Report and Accounts 2009 and/or Annual Review 2009, Notice of Annual General Meeting and 

  1 March 2010 
  17 March 2010 
  17 March 2010
  18 March 2010
  19 March 2010

dividend documentation  .................................................................................................................................................... 

  30 March 2010 

Final date for receipt by registrars of forms of election, Investor Centre electronic instructions and revocations of  

standing instructions for scrip dividends  .......................................................................................................................... 
Exchange rate determined for payment of dividends in sterling and Hong Kong dollars  ................................................... 
Payment date: dividend warrants, new share certificates or transaction advices and notional tax vouchers mailed and 

  22 April 2010 
  26 April 2010 

shares credited to stock accounts in CREST  .................................................................................................................... 

5 May 2010 

1  Removals to and from the Overseas Branch register of shareholders in Hong Kong will not be permitted on this date. 

Interim dividends for 2010 

The Board has adopted a policy of paying quarterly interim dividends on the ordinary shares. Under this policy it is 
intended to have a pattern of three equal interim dividends with a variable fourth interim dividend. It is envisaged that 
the first interim dividend in respect of 2010 will be US$0.08 per ordinary share. The proposed timetables for the 
dividends in respect of 2010 are:

Announcement ...................................................   
Shares quoted ex-dividend in London,  

Hong Kong, Paris and Bermuda  ...................   
ADSs quoted ex-dividend in New York  ...........   
Record date in Hong Kong ................................   
Record date in London, New York, Paris and 

Bermuda1  .......................................................   
Payment date ......................................................   

Interim dividends for 2010 

First     

Second     

Third     

Fourth 

4 May 2010     

2 August 2010      1 November 2010      28 February 2011 

19 May 2010     
19 May 2010     
20 May 2010     

18 August 2010     17 November 2010     
18 August 2010     17 November 2010     
19 August 2010     18 November 2010     

16 March 2011 
16 March 2011 
17 March 2011 

21 May 2010     
7 July 2010     

20 August 2010     19 November 2010     
12 January 2011     
6 October 2010     

18 March 2011 
5 May 2011 

1  Removals to and from the Overseas Branch Register of shareholders in Hong Kong will not be permitted on these dates. 

Dividends on the ordinary shares of HSBC Holdings 

HSBC Holdings has paid dividends on its ordinary shares every year without interruption since it became the HSBC 
Group holding company by a scheme of arrangement in 1991. The dividends declared, per ordinary share, in respect 
of each of the last five years were:

First
interim   

Second
interim 

Third
interim 

Fourth 
interim1  

2009 

2008 

2007 

2006 

2005 

US$  .......................................    
£  ............................................    
HK$  ......................................    

US$  .......................................    
£  ............................................    
HK$ .......................................    

US$  .......................................    
£  ............................................    
HK$ .......................................    

US$  .......................................    
£  ............................................    
HK$ .......................................    

US$  .......................................    
£  ............................................    
HK$ .......................................    

0.080     
0.048     
0.620     

0.180     
0.090     
1.403     

0.170     
0.085     
1.328     

0.150     
0.082     
1.164     

0.140     
0.077     
1.088     

0.080     
0.050     
0.620     

0.180     
0.100     
1.398     

0.170     
0.084     
1.322     

0.150     
0.079     
1.167     

0.140     
0.079     
1.086     

0.080     
0.048     
0.620     

0.180     
0.124     
1.395     

0.170     
0.086     
1.325     

0.150     
0.078     
1.168     

0.140     
0.079     
1.085     

0.100     
0.062     
0.775     

0.100     
0.069     
0.775     

0.390     
0.194     
3.041     

0.360     
0.183     
2.799     

0.310     
0.169     
2.403     

Total2

0.340 
0.208 
2.635 

0.640 
0.383 
4.971 

0.900 
0.449 
7.016 

0.810 
0.422 
6.298 

0.730 
0.404 
5.662 

1  The fourth interim dividend for 2009 of US$0.10 per share has been translated into pounds sterling and Hong Kong dollars at the 

closing rate on 31 December 2009. The dividend will be paid on 5 May 2010. 

2  The above dividends declared are accounted for as disclosed in Note 12 on the Financial Statements.  

473 

 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Shareholder Information (continued)  

American Depositary Shares / Nature of trading market 

Dividends are declared in US dollars and, at the election of the shareholder, paid in cash in one of, or in a 
combination of, US dollars, sterling and Hong Kong dollars, or, subject to the Board’s determination that a scrip 
dividend is to be offered in respect of that dividend, may be satisfied in whole or in part by the issue of new shares in 
lieu of a cash dividend. 

American Depositary Shares 

A holder of HSBC Holdings’ American Depositary Shares (‘ADS’s) may have to pay, either directly or indirectly 
(via the intermediary through whom their ADSs are held) fees to the Bank of New York Mellon as depositary. Fees 
may be paid or recovered in several ways: by deduction from amounts distributed; by selling a portion of the 
distributable property; by annual charge deducted from dividend distributions, by directly invoicing the holder, or by 
charging the intermediaries who act for them. The fees for which the holders of the HSBC ADSs will be responsible 
include:  

For:  

HSBC ADS holders must pay: 

Each issuance of HSBC ADSs, including as a result of a  

US$5.00 (or less) per 100 HSBC ADSs or portion thereof 

distribution of shares (through stock dividend or stock split  
or rights or other property)  

Each cancellation of HSBC ADSs, including if the deposit  

US$5.00 (or less) per 100 HSBC ADSs or portion thereof 

agreement terminates 

Transfer and registration of shares on HSBC’s share register  

Registration or transfer fees (of which there currently are none) 

from the holder’s name to the name of The Bank of New York 
Mellon or its agent when the holder deposits or withdraws shares 

Conversion of non-US currency to US dollars 

Charges and expenses incurred by The Bank of New York Mellon 

with respect to the conversion 

Each cash distribution to HSBC ADS holders  

US$0.02 or less per ADS 

Cable, telex and facsimile transmission expenses 

As provided in the Deposit Agreement 

Transfers or issues of HSBC ordinary shares to the depositary  

in exchange for HSBC ADSs 

Distribution of securities to holders of deposited securities  
which are distributed by the depositary to ADS holders 

Subject to the exceptions described in the ‘Stamp duty and stamp 
duty reserve tax’ paragraphs in the Shareholder Information 
section on page 481, stamp duty or stamp duty reserve tax equal to 
1.5 per cent (rounded up, in the case of stamp duty, to the nearest 
£5) of the amount of the consideration given for the transfer, or the 
value of the shares if there is no such consideration, or their issue 
price 

A fee equivalent to the fee that would be payable if securities 
distributed to you had been shares and the shares had been 
deposited for issuance of ADSs 

Any charges incurred by the depositary or its agents for  

As applicable 

servicing the deposited securities 

The depositary may generally refuse to provide fee-attracting services until its fees for those services are paid. 

The depositary has agreed to reimburse HSBC for expenses incurred in the administration and maintenance of 

the ADS programme. There are limits on the amount of expenses for which the depositary will reimburse the 
Company. The amount of reimbursement available is not tied to the amount of fees the depositary collects from 
holders of ADSs. In respect of the year ended 31 December 2009, the depositary reimbursed a total of US$301,218 to 
HSBC relating to the administration of the programme, as detailed below: 

Category of expense 

Stock exchange listing fees  ....................................................................................................................................................  

Fulfilment costs  ......................................................................................................................................................................  
– shareholder meeting costs (printing and distribution of materials and vote tabulation)  ................................................  
– beneficial holder searches  ...............................................................................................................................................  
– sundry costs including: postage and envelopes for mailing annual and interim financial reports, dividend warrants, 
electronic filing of US Federal tax information, mailing required tax forms, stationery, postage, facsimile and 
telephone calls ................................................................................................................................................................  

2009 
US$

104,906 

196,312 
21,785
167,300

7,227

474 

 
 
 
 
 
 
 
 
 
 
 
 
 
Nature of trading market 

HSBC Holdings ordinary shares are listed or admitted to trading on the London Stock Exchange, the Hong Kong 
Stock Exchange (‘HKSE’), Euronext Paris, the New York Stock Exchange (‘NYSE’) and the Bermuda Stock 
Exchange. HSBC Holdings maintains its principal share register in England and overseas branch share registers in 
Hong Kong and Bermuda (collectively, the ‘share register’). 

As at 31 December 2009, there were a total of 220,089 holders of record of HSBC Holdings ordinary shares on 

the share register. 

As at 31 December 2009, a total of 17,422,388 of the HSBC Holdings ordinary shares were registered in the 

HSBC Holdings’ share register in the name of 14,267 holders of record with addresses in the US. These shares 
represented 0.10 per cent of the total HSBC Holdings ordinary shares in issue. 

As at 31 December 2009, there were 9,613 holders of record of ADSs holding approximately 154 million ADSs, 
representing approximately 768 million HSBC Holdings ordinary shares. 9,419 of these holders had addresses in the 
US, holding approximately 153.5 million ADSs, representing 767.7 million HSBC Holdings ordinary shares. As at 
31 December 2009, approximately 4.4 per cent of the HSBC Holdings ordinary shares were represented by ADSs 
held by holders of record with addresses in the US. 

The following table shows, for the years, calendar quarters and months indicated, the highest and lowest prices 
for the HSBC Holdings ordinary shares and ADSs. These are based on mid-market prices at close of business on the 
London Stock Exchange, HKSE, Euronext Paris, NYSE and the Bermuda Stock Exchange, as adjusted for the 5-for-
12 rights issue completed in April 2009. 

Past share price performance should not be regarded as a guide to future performance. 

High and low mid-market closing prices 

London 
US$0.50 shares 
High 
pence 

Low     
pence     

Hong Kong 

  US$0.50 shares 

New York 
ADSs1 

Low     
HK$     

High 
US$ 

Paris 
US$0.50 shares 
High 
euro 

Low     
euro     

Bermuda 

  US$0.50 shares 
High     
US$     

Low 
US$ 

2009  .......................   
2008  .......................   
2007  .......................   
2006  .......................   
2005  .......................   

2009 
4th Quarter  ..............   
3rd Quarter  ..............   
2nd Quarter ..............   
1st Quarter  ..............   

2008 
4th Quarter  ..............   
3rd Quarter  ..............   
2nd Quarter ..............   
1st Quarter  ..............   

761 
809 
840 
896 
828 

761 
730 
578 
594 

809 
801 
782 
734 

High 
HK$ 

98.0 
125.4 
140.6 
139.1 
122.8 

98.0 
91.8 
70.8 
71.8 

304     
534     
700     
796     
719     

668     
493     
411     
304     

30.6     
67.4     
119.2     
114.5     
110.5     

85.3     
61.4     
42.9     
30.6     

534     
624     
676     
621     

113.7 
119.2 
125.4 
121.2 

67.4     
103.8     
111.2     
96.1     

64.0 
79.5 
90.3 
89.3 
77.8 

64.0 
59.5 
45.5 
45.0 

74.9 
76.2 
79.5 
75.9 

Low     
US$     

22.0     
41.3     
74.8     
73.0     
70.3     

54.9     
39.9     
29.5     
22.0     

41.3     
65.2     
69.4     
63.4     

8.6 
10.3 
12.4 
13.2 
12.0 

8.6 
8.1 
6.6 
6.3 

10.3 
10.2 
9.9 
9.8 

3.3     
5.5     
9.7     
11.5     
10.3     

7.5     
5.7     
4.4     
3.3     

5.5     
7.7     
8.4     
8.2     

12.5     
15.9     
17.6     
17.6     
15.4     

12.5     
11.6     
9.2     
8.6     

14.4     
14.9     
15.9     
15.0     

4.6 
8.0 
14.8 
14.7 
14.1 

11.0 
8.2 
6.9 
4.6 

8.0 
12.8 
14.1 
12.6 

Bermuda 

London 
US$0.50 shares 
High 
pence 

Low     
pence     

Hong Kong 

  US$0.50 shares 

New York 
ADSs1 

High 
HK$ 

Low     
HK$     

High 
US$ 

Low     
US$     

Paris 
US$0.50 shares 
High 
euro 

Low     
euro     

  US$0.50 shares 
High     
US$     

Low 
US$ 

2010 
January ...................   

2009 
December ...............   
November  ..............   
October  ..................   
September  ..............   
August ....................   
July .........................   

740 

660     

92.4 

83.6     

59.3 

53.5     

8.3 

7.6     

11.6     

10.7 

726 
761 
723 
730 
672 
606 

680     
668     
671     
640     
627     
493     

93.8 
98.0 
90.4 
91.8 
86.4 
77.1 

86.5     
85.3     
85.7     
80.7     
77.7     
61.4     

60.2 
64.0 
58.3 
59.5 
55.8 
50.7 

55.3     
55.3     
54.9     
52.0     
52.5     
39.9     

8.1 
8.6 
7.8 
8.1 
7.9 
7.1 

7.7     
7.5     
7.5     
7.4     
7.4     
5.7     

12.0     
12.5     
11.7     
11.6     
11.2     
9.6     

11.2 
11.0 
11.0 
11.4 
10.5 
8.2 

1  In New York each ADS represents 5 underlying ordinary shares. 

475 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
   
 
 
 
 
 
 
   
 
   
 
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Shareholder Information (continued)  

Stock symbols // Shareholder profile / Memorandum and Articles of Association / Annual General Meeting  

Stock symbols 

HSBC Holdings ordinary shares trade under the following stock symbols: 

London Stock Exchange 
Hong Kong Stock Exchange 
New York Stock Exchange (ADS) 
Euronext Paris 
Bermuda Stock Exchange 

Shareholder profile 

HSBA 
5 
HBC 
HSB 
HSBC 

At 31 December 2009 the share register recorded the following details: 

Ordinary shares held 

1-100  ........................................................................................................................................................ 
101-400  .................................................................................................................................................... 
401-500  .................................................................................................................................................... 
501-1,000  ................................................................................................................................................. 
1,001-5,000  .............................................................................................................................................. 
5,001-10,000  ............................................................................................................................................ 
10,001-20,000  .......................................................................................................................................... 
20,001-50,000  .......................................................................................................................................... 
50,001-200,000  ........................................................................................................................................ 
200,001-500,000  ...................................................................................................................................... 
500,001 and above  ................................................................................................................................... 

Number of  
shareholders 

Total
shares held 

33,140 
31,295 
8,047 
32,745 
73,547 
18,792 
10,858 
6,541 
3,210 
757 
1,157 

1,041,849 
7,610,861 
3,620,690 
23,569,774 
171,133,596 
131,845,068 
151,471,115 
201,655,152 
296,820,337 
238,071,012 
16,181,367,314 

Total  ......................................................................................................................................................... 

220,089 

17,408,206,768 

Memorandum and Articles of Association 

The disclosure under the caption ‘Memorandum and Articles of Association’ contained in HSBC Holdings’ Annual 
Reports on Form 20-F for the years ended 31 December 2000 and 2001 is incorporated by reference herein, together 
with the disclosure below. 

Interested directors 

Subject to the provisions of the Companies Act 2006 and provided that the Articles are complied with, a Director, 
notwithstanding his office: 
•  may enter into or otherwise be interested in any contract, arrangement, transaction or proposal with HSBC 

Holdings or in which HSBC Holdings is otherwise interested; 

•  may hold any other office or place of profit under HSBC Holdings (except that of auditor or auditor of a 

subsidiary of HSBC Holdings) in conjunction with the office of Director and may act by himself or through his 
firm in a professional capacity for HSBC Holdings, and in any such case on such terms as to remuneration and 
otherwise as the Board may arrange; 

•  may be a director or other officer, or employed by, or a party to any transaction or arrangement with or otherwise 
interested in, any company promoted by HSBC Holdings or in which HSBC Holdings is otherwise interested or 
as regards which HSBC Holdings has any powers of appointment; and 

• 

shall not be liable to account to HSBC Holdings for any profit, remuneration or other benefit realised by any 
such office, employment, contract, arrangement, transaction or proposal or from any interest in any body 
corporate and no such contract, arrangement, transaction, proposal or interest shall be avoided on the grounds of 
any such interest or benefit nor shall the receipt of any such profit, remuneration or any other benefit constitute a 
breach of his or her duty under the Companies Act 2006 not to accept benefits from third parties. 

Since 1 October 2008, the Board may authorise any matter proposed to it which would, if not so authorised, 

involve a breach by a Director of his or her duty to avoid conflicts of interest under the Companies Act 2006, 
including, without limitation, any matter which relates to a situation in which a Director has, or can have, an interest 
which conflicts, or possibly may conflict, with the interest of HSBC Holdings (including the exploitation of any 
property, information or opportunity, whether or not HSBC Holdings could take advantage of it, but excluding any 

476 

 
 
 
 
 
 
 
 
 
 
 
situation which cannot reasonably be regarded as likely to give rise to a conflict of interest). Any such authorisation 
will be effective only if: 
• 

any requirement as to quorum at the meeting at which the matter is considered is met without counting the 
Director in question or any other interested Director; and 

• 

the matter was agreed to without their voting or would have been agreed to if their votes had not been counted. 

The Board may (whether at the time of the giving of the authorisation or subsequently) make any such authorisation 

subject to any limits or conditions it expressly imposes but such authorisation is otherwise given to the fullest extent 
permitted. The Board may vary or terminate any such authorisation at any time. 

A Director shall be under no duty to HSBC Holdings with respect to any information which he obtains or has 

obtained otherwise than as a Director of HSBC Holdings and in respect of which he has a duty of confidentiality to 
another person. 

Retirement 

There is no mandatory retirement age for Directors of HSBC Holdings. 

Annual General Meeting 

The 2010 Annual General Meeting will be held at the Barbican Hall, Barbican Centre, London EC2 on Friday, 
28 May 2010 at 11 am.  

An informal meeting of shareholders will be held at 1 Queen’s Road Central, Hong Kong on Monday, 24 May 

2010 at 4.30 pm. 

All resolutions considered at the 2009 Annual General Meeting were passed on a poll as follows: 

Resolution 

1  To receive the Report and Accounts for 2008 ........................................... 
2  To approve the Directors’ Remuneration Report for 2008  ....................... 
3  To re-elect the following as Directors: 

(a)  S A Catz ............................................................................................. 
(b)  V H C Cheng  ..................................................................................... 
(c)  M K T Cheung ................................................................................... 
(d)  J D Coombe  ....................................................................................... 
(e)  J L Durán ............................................................................................ 
(f)  R A Fairhead  ..................................................................................... 
(g)  D J Flint  ............................................................................................. 
(h)  A A Flockhart .................................................................................... 
(i)  W K L Fung ....................................................................................... 
(j)  M F Geoghegan ................................................................................. 
(k)  S K Green  .......................................................................................... 
(l)  S T Gulliver  ....................................................................................... 
(m)  J W J Hughes-Hallett  ........................................................................ 
(n)  W S H Laidlaw  .................................................................................. 
(o)  J R Lomax  ......................................................................................... 
(p)  Sir Mark Moody-Stuart  ..................................................................... 
(q)  G Morgan  .......................................................................................... 
(r)  N R N Murthy  ................................................................................... 
(s)  S M Robertson ................................................................................... 
(t) 
J L Thornton  ...................................................................................... 
(u)  Sir Brian Williamson ......................................................................... 

4  To reappoint the Auditor at remuneration to be determined by the  

Group Audit Committee  ........................................................................ 
5  To authorise the Directors to allot shares  .................................................. 
6  To disapply pre-emption rights (Special Resolution)  ............................... 
7  To authorise the Company to purchase its own Ordinary Shares  ............. 
8  To alter the Articles of Association with effect from 1 October 2009  

Total votes 

For1    

Against      Vote withheld2

7,901,287,647 
7,060,582,014 

40,358,760 
681,527,638 

35,340,460 
233,742,167 

7,929,542,903 
7,941,676,475 
7,939,025,380 
7,935,388,445 
7,940,220,049 
7,937,758,292 
7,912,074,791 
7,929,977,258 
7,827,043,012 
7,908,649,043 
7,791,903,013 
7,907,643,866 
7,935,557,101 
7,936,661,889 
7,925,965,357 
7,936,652,035 
7,937,695,742 
7,939,721,249 
7,939,561,457 
7,939,757,360 
7,939,497,300 

7,885,940,600 
7,865,611,572 
7,898,555,932 
7,866,095,619 

22,920,267 
11,270,381 
11,377,699 
13,017,095 
12,282,606 
14,728,893 
37,587,208 
17,696,949 
66,722,011 
38,351,123 
56,527,889 
35,501,686 
16,848,745 
13,720,447 
26,348,115 
15,533,759 
12,657,251 
12,600,587 
12,763,612 
12,291,883 
12,796,977 

38,605,986 
80,639,173 
52,061,875 
20,259,041 

31,655,980 
31,134,247 
33,777,308 
35,791,573 
31,706,996 
31,726,248 
34,389,735 
36,519,295 
90,363,781 
37,448,198 
135,700,002 
39,631,531 
31,718,789 
33,737,012 
31,806,338 
31,931,899 
33,729,241 
31,798,598 
31,776,474 
31,909,754 
31,784,282 

52,015,387 
32,860,563 
29,723,057 
92,366,735 

(Special Resolution)  .............................................................................. 

7,950,959,375 

5,013,812 

24,681,152 

9  To approve general meetings (other than annual general meetings)  

being called on 14 clear days’ notice (Special Resolution)  .................. 

7,769,003,251 

178,874,096 

32,468,298 

1  Includes discretionary votes. 
2  A ‘Vote withheld’ is not a ‘vote’ in law and is not counted in the calculation of the votes ‘For’ and ‘Against’ the resolution. 

477 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Shareholder Information (continued)  

Interim Management Statements / Enquiries / Investor relations 

Interim Management Statements and Interim results 

Interim Management Statements are expected to be issued on 7 May 2010 and 5 November 2010. The interim results 
for the six months to 30 June 2010 are expected to be issued on 2 August 2010. 

Shareholder enquiries and communications 

Enquiries 

Any enquiries relating to shareholdings on the share register, for example transfers of shares, change of name or 
address, lost share certificates or dividend cheques, should be sent to the Registrars at the address given below. The 
Registrars offer an online facility, Investor Centre, which enables shareholders to manage their shareholding 
electronically. 

Principal Register: 

  Hong Kong Overseas Branch Register: 

  Bermuda Overseas Branch Register: 

Computershare Investor Services PLC 
The Pavilions 
Bridgwater Road 
Bristol BS99 6ZZ 
United Kingdom 
Telephone: 44 (0) 870 702 0137 
Email via website: 

www.investorcentre.co.uk/contactus 

  Computershare Hong Kong Investor 

  Services Limited 
Hopewell Centre  
Rooms 1712-1716, 17th Floor 
183 Queen’s Road East  
Hong Kong 
Telephone: 852 2862 8555 
Email: hsbc.ecom@computershare.com.hk 

  Corporate Shareholder Services  
The Bank of Bermuda Limited 
6 Front Street 
Hamilton HM 11 
Bermuda 
Telephone: 1 441 299 6737 
Email: bob.bda.shareholder.services@ 

bob.hsbc.com 

Investor Centre: 
www.investorcentre.co.uk 

Investor Centre: 
www.computershare.com/hk/investors 

Investor Centre: 
www.computershare.com/investor/bm 

Any enquiries relating to ADSs should be sent to the depositary: 

BNY Mellon Shareowner Services 
PO Box 358516 
Pittsburgh, PA 15252-8516 
USA 
Telephone (US): 1 877 283 5786 
Telephone (International): 1 201 680 6825 
Email: shrrelations@bnymellon.com 
Website: www.bnymellon.com/shareowner 

Any enquiries relating to shares held through Euroclear France, the settlement and central depositary system for 
Euronext Paris, should be sent to the paying agent: 

HSBC France 
103, avenue des Champs Elysées 
75419 Paris Cedex 08 
France 
Telephone: 33 1 40 70 22 56 
Email: ost-agence-des-titres-hsbc-reims.hbfr-do@hsbc.fr 
Website: www.hsbc.fr 

If you have been nominated to receive general shareholder communications directly from HSBC Holdings, it is 
important to remember that your main contact in terms of your investment remains as it was (so the registered 
shareholder, or perhaps custodian or broker, who administers the investment on your behalf). Therefore any changes 
or queries relating to your personal details and holding (including any administration thereof) must continue to be 
directed to your existing contact at your investment manager or custodian. HSBC Holdings cannot guarantee dealing 
with matters directed to it in error. 

478 

 
 
 
 
 
 
 
Further copies of this Annual Report and Accounts 2009 may be obtained by writing to the following departments: 

For those in Europe, the Middle East and 
Africa: 

  For those in Asia-Pacific: 

  For those in the Americas: 

Group Communications 
HSBC Holdings plc 
8 Canada Square 
London E14 5HQ 
UK 

  Group Communications (Asia) 

The Hongkong and Shanghai Banking 

Corporation Limited  
1 Queen’s Road Central 
Hong Kong  

Internal Communications 
HSBC – North America 
26525 N Riverwoods Boulevard 
Mettawa 
Illinois 60045 
USA 

Electronic communications 

Shareholders may at any time choose to receive corporate communications in printed form or to receive a notification 
of their availability on HSBC’s website. To receive future notifications of the availability of a corporate 
communication on HSBC’s website by email, or revoke or amend an instruction to receive such notifications by 
email, go to www.hsbc.com/ecomms. If you provide an email address to receive electronic communications from 
HSBC, we will also send notifications of your dividend entitlements by email. If you received a notification of the 
availability of this document on HSBC’s website and would like to receive a printed copy of it, or if you would like 
to receive future corporate communications in printed form, please write or send an email to the appropriate 
Registrars at the address given above. Printed copies will be provided without charge. 

Chinese translation 

A Chinese translation of this Annual Report and Accounts 2009 is available upon request after 30 March 2010 from 
the Registrars: 

Computershare Hong Kong Investor Services Limited 
Hopewell Centre, Rooms 1712-1716, 17th Floor 
183 Queen’s Road East 
Hong Kong 

Computershare Investor Services PLC 
The Pavilions 
Bridgwater Road 
Bristol BS99 6ZZ 
UK  

Please also contact the Registrars if you wish to receive Chinese translations of future documents or if you have 
received a Chinese translation of this document and do not wish to receive such translations in future. 

Investor relations 

Enquiries relating to HSBC’s strategy or operations may be directed to: 

Manager Investor Relations 
HSBC Holdings plc 
8 Canada Square 
London E14 5HQ 
UK 
Telephone: 44 (0)20 7991 8041 
Facsimile:  44 (0)845 587 0225  
Email: 

 investorrelations@hsbc.com 

SVP Investor Relations 
HSBC North America Holdings Inc. 
26525 N. Riverwoods Boulevard 
Mettawa, Illinois 60045 
USA 
1 224 544 4400 
1 224 552 4400 
investor.relations.usa@us.hsbc.com 

Head of Investor Relations, Asia-Pacific 
The Hongkong and Shanghai Banking 
Corporation Limited 
1 Queen’s Road Central 
Hong Kong 
852 2822 4908 
852 2537 5109 
investorrelations@hsbc.com.hk 

479 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Shareholder Information (continued)  

Where more information is available / Taxation of shares and dividends  

Where more information about 
HSBC is available 

This Annual Report and Accounts 2009, and other 
information on HSBC, may be viewed on HSBC’s 
website: www.hsbc.com. 

Reports, statements or information that HSBC 

Holdings files with the Securities and Exchange 
Commission are available at www.sec.gov. Investors 
can also request hard copies of these documents 
upon payment of a duplicating fee, by writing to the 
SEC at the Office of Investor Education and 
Advocacy, 100 F Street N.E., Washington, DC 
20549-0123 or by emailing PublicInfo@sec.gov. 
Investors should call the Commission at (202) 551 
8090 if they require further assistance. Investors may 
also obtain the reports and other information that 
HSBC Holdings files at www.nyse.com (telephone 
number (1) 212 656 3000). 

Taxation of shares and dividends 

Taxation – UK residents 

The following is a summary, under current law, of 
the principal UK tax considerations that are likely 
to be material to the ownership and disposition of 
shares. The summary does not purport to be a 
comprehensive description of all the tax 
considerations that may be relevant to a holder of 
shares. In particular, the summary deals principally 
with shareholders who are resident in the UK for 
UK tax purposes and only with holders who hold 
the shares as investments and who are the beneficial 
owners of the shares, and does not address the tax 
treatment of certain classes of holders such as 
dealers in securities. Holders and prospective 
purchasers should consult their own advisers 
regarding the tax consequences of an investment 
in shares in light of their particular circumstances, 
including the effect of any national, state or local 
laws. 

Taxation of dividends 

Currently no tax is withheld from dividends paid by 
HSBC Holdings. However, dividends are paid with 
an associated tax credit which is available for set-off 
by certain shareholders against any liability they 
may have to UK income tax. Currently, the 
associated tax credit is equivalent to 10 per cent 
of the combined cash dividend and tax credit, i.e. 
one-ninth of the cash dividend. 

For individual shareholders who are resident 
in the UK for taxation purposes and liable to UK 
income tax at the basic rate, no further UK income 
tax liability arises on the receipt of a dividend from 

480 

HSBC Holdings. Individual shareholders who are 
liable to UK income tax at the dividend higher rate 
or additional rate (which applies for the tax year 
2010-11 and subsequent years) on UK dividend 
income (currently 32.5 per cent and 42.5 per cent) 
are taxed on the combined amount of the dividend 
and the tax credit. The tax credit is available for 
set-off against the higher rate and additional rate 
liability. Individual UK resident shareholders are 
not entitled to any tax credit repayment. 

Although non-UK resident shareholders are 
generally not entitled to any repayment of the tax 
credit in respect of any UK dividend received, some 
such shareholders may be so entitled under the 
provisions of a double taxation agreement between 
their country of residence and the UK. However, in 
most cases no amount of the tax credit is, in practice, 
repayable. 

Information on the taxation consequences of the 
HSBC Holdings scrip dividends offered in lieu of the 
2008 fourth interim dividend and the first, second 
and third interim dividends for 2009 was set out in 
the Secretary’s letters to shareholders of 31 March, 
3 June, 1 September and 1 December 2009. In the 
case of the 2008 fourth interim dividend, the 
difference between the cash dividend foregone and 
the market value of the scrip dividend exceeded 
15 per cent of the market value. Accordingly, the 
amount of the dividend income chargeable to tax, 
and, the acquisition price of HSBC Holdings 
US$0.50 ordinary shares (the ‘shares’) for UK 
capital gains tax purposes, was the market value of 
£5.39 per share. In each other case the difference 
was less than 15 per cent and the price of the shares 
was the cash dividend foregone. 

Taxation of capital gains 

The computation of the capital gains tax liability 
arising on disposals of shares in HSBC Holdings by 
shareholders subject to UK tax on capital gains can 
be complex, partly depending on whether, for 
example, the shares were purchased since April 
1991, acquired in 1991 in exchange for shares in 
The Hongkong and Shanghai Banking Corporation 
Limited, or acquired subsequent to 1991 in exchange 
for shares in other companies.  

For capital gains tax purposes, the acquisition 
cost for ordinary shares is adjusted to take account 
of subsequent rights and capitalisation issues. Any 
capital gain arising on a disposal by a UK company 
may also be adjusted to take account of indexation 
allowance. If in doubt, shareholders are 
recommended to consult their professional advisers. 

 
 
 
 
 
Inheritance tax 

Shares or ADSs held by an individual whose 
domicile is determined to be the US for the purposes 
of the United States-United Kingdom Double 
Taxation Convention relating to estate and gift taxes 
(the ‘Estate Tax Treaty’) and who is not for such 
purposes a national of the UK will not, provided any 
US Federal estate or gift tax chargeable has been 
paid, be subject to UK inheritance tax on the 
individual’s death or on a lifetime transfer of shares 
or ADSs except in certain cases where the shares or 
ADSs (i) are comprised in a settlement (unless, at the 
time of the settlement, the settlor was domiciled in 
the US and was not a national of the UK), (ii) is 
part of the business property of a UK permanent 
establishment of an enterprise, or (iii) pertains to 
a UK fixed base of an individual used for the 
performance of independent personal services. In 
such cases, the Estate Tax Treaty generally provides 
a credit against US Federal tax liability for the 
amount of any tax paid in the UK in a case where the 
shares or ADSs are subject to both UK inheritance 
tax and to US Federal estate or gift tax. 

Stamp duty and stamp duty reserve tax 

Transfers of shares by a written instrument of 
transfer generally will be subject to UK stamp duty 
at the rate of 0.5 per cent of the consideration paid 
for the transfer, and such stamp duty is generally 
payable by the transferee. 

An agreement to transfer shares, or any interest 
therein, normally will give rise to a charge to stamp 
duty reserve tax at the rate of 0.5 per cent of the 
consideration. However, provided an instrument of 
transfer of the shares is executed pursuant to the 
agreement and duly stamped before the date on 
which the stamp duty reserve tax becomes payable, 
under the current practice of UK HM Revenue and 
Customs it will not be necessary to pay the stamp 
duty reserve tax, nor to apply for such tax to be 
cancelled. Stamp duty reserve tax is generally 
payable by the transferee. 

Paperless transfers of shares within CREST, the 

UK’s paperless share transfer system, are liable to 
stamp duty reserve tax at the rate of 0.5 per cent of 
the consideration. In CREST transactions, the tax 
is calculated and payment made automatically. 
Deposits of shares into CREST generally will not be 
subject to stamp duty reserve tax, unless the transfer 
into CREST is itself for consideration. Following the 
case pursued by HSBC before the European Court of 
Justice (Case C-569/07 HSBC Holdings plc and 
Vidacos Nominees v The Commissioners for HM  

481 

Revenue & Customs) HMRC now accepts that the 
charge to SDRT at 1.5 per cent on the issue of shares 
to a depositary receipt issuer or a clearance service 
located within the European Union is prohibited. 
HMRC has invited claims from individuals for 
repayment for any such tax paid in the last six years. 

Taxation – US residents 

The following is a summary, under current law, of 
the principal UK tax and US federal income tax 
considerations that are likely to be material to the 
ownership and disposition of shares or ADSs by a 
holder that is a resident of the US for US federal 
income tax purposes (a ‘US holder’). The summary 
does not purport to be a comprehensive description 
of all of the tax considerations that may be relevant 
to a holder of shares or ADSs. In particular, the 
summary deals only with US holders that hold shares 
or ADSs as capital assets, and does not address the 
tax treatment of holders that are subject to special 
tax rules, such as banks, tax-exempt entities, 
insurance companies, dealers in securities or 
currencies, persons that hold shares or ADSs as part 
of an integrated investment (including a ‘straddle’) 
comprised of a share or ADS and one or more 
other positions, and persons that own, directly or 
indirectly, 10 per cent or more of the voting stock 
of HSBC Holdings. This discussion is based on 
laws, treaties, judicial decisions and regulatory 
interpretations in effect on the date hereof, all of 
which are subject to change. Under the current 
income tax treaty between the UK and the US, 
US holders are no longer entitled to claim a 
special foreign tax credit in respect of dividends. 

Holders and prospective purchasers should 

consult their own advisers regarding the tax 
consequences of an investment in shares or ADSs 
in light of their particular circumstances, including 
the effect of any national, state or local laws. 

Any US federal tax advice included in this 
Annual Report is for informational purposes only; 
it was not intended or written to be used, and cannot 
be used, for the purpose of avoiding US federal tax 
penalties. 

Taxation of dividends 

A US holder must include cash dividends paid on the 
shares or ADSs in ordinary income on the date that 
such holder or the ADS depositary receives them, 
translating dividends paid in UK pounds sterling into 
US dollars using the exchange rate in effect on the 
date of receipt. A US holder that elects to receive 
shares in lieu of a cash dividend must include in 

 
H S B C   H O L D I N G S   P L C  

Shareholder Information (continued)  

Taxation of shares and dividends / History of HSBC  

ordinary income the fair market value of such shares 
on the dividend payment date, and the tax basis of 
those shares will equal such fair market value. 

Subject to certain exceptions for positions that 

are held for less than 61 days or are hedged, and 
subject to a foreign corporation being considered a 
‘qualified foreign corporation’ (which includes not 
being classified for US federal income tax purposes 
as a passive foreign investment company), certain 
dividends (‘qualified dividends’) received by an 
individual US holder before 2011 generally will be 
subject to US taxation at a maximum rate of 15 per 
cent. Based on the company’s audited financial 
statements and relevant market and shareholder 
data, HSBC Holdings does not anticipate being 
classified as a passive foreign investment company. 
Accordingly, dividends paid on the shares generally 
should be treated as qualified dividends. 

Taxation of capital gains 

Gains realised by a US holder on the sale or other 
disposition of shares or ADSs normally will not be 
subject to UK taxation unless at the time of the sale 
or other disposition the holder carries on a trade, 
profession or vocation in the UK through a branch or 
agency or permanent establishment and the shares or 
ADSs are or have been used, held or acquired for the 
purposes of such trade, profession, vocation, branch 
or agency or permanent establishment. Such gains 
will be included in income for US tax purposes, and 
will be long-term capital gains if the shares or ADSs 
were held for more than one year. A long-term 
capital gain realised by an individual holder before 
2011 generally will be subject to US tax at a 
maximum rate of 15 per cent. 

Stamp duty and stamp duty reserve tax – 
ADSs 

If shares are transferred into a clearance service or 
depository receipt (‘ADR’) arrangement (which will 
include a transfer of shares to the Depository) UK 
stamp duty and/or stamp duty reserve tax will be 
payable. The stamp duty or stamp duty reserve tax 
is generally payable on the consideration for the 
transfer and is payable at the aggregate rate of 
1.5 per cent. 

The amount of stamp duty reserve tax payable 
on such a transfer will be reduced by any stamp duty 
paid in connection with the same transfer. 

No stamp duty will be payable on the transfer 
of, or agreement to transfer, an ADS, provided that 
the ADR and any separate instrument of transfer or 
written agreement to transfer remain at all times 
outside the UK, and provided further that any such 

482 

transfer or written agreement to transfer is not 
executed in the UK. No stamp duty reserve tax will 
be payable on a transfer of, or agreement to transfer, 
an ADS effected by the transfer of an ADR. 

On a transfer of shares from the Depository to a 
registered holder of an ADS upon cancellation of the 
ADS, a fixed stamp duty of £5 per instrument of 
transfer will be payable by the registered holder of 
the ADR cancelled. 

US backup withholding tax and information 
reporting 

Distributions made on shares and proceeds from the 
sale of shares or ADSs that are paid within the US, 
or through certain financial intermediaries to US 
holders, are subject to information reporting and may 
be subject to a US ‘backup’ withholding tax unless, 
in general, the US holder complies with certain 
certification procedures or is a corporation or other 
person exempt from such withholding. Holders that 
are not US persons generally are not subject to 
information reporting or backup withholding tax, 
but may be required to comply with applicable 
certification procedures to establish that they are not 
US persons in order to avoid the application of such 
information reporting requirements or backup 
withholding tax to payments received within the 
US or through certain financial intermediaries. 

History and development of HSBC 

1865  The founding member of the HSBC Group, 
The Hongkong and Shanghai Banking 
Corporation, is established in both Hong 
Kong and Shanghai. 

1959  The Mercantile Bank of India Limited and 
The British Bank of the Middle East, now 
HSBC Bank Middle East Limited, are 
purchased. 

1965  A 51 per cent interest (subsequently increased 

to 62.14 per cent) is acquired in Hang Seng 
Bank Limited. Hang Seng Bank is the fourth-
largest listed bank in Hong Kong by market 
capitalisation. 

1980  A 51 per cent interest in Marine Midland 

Banks, Inc., now HSBC USA, Inc, is acquired
(with the remaining interest acquired in 1987).

1981  The Hongkong and Shanghai Banking 

Corporation incorporates its then existing 
Canadian operations. HSBC Bank Canada 
subsequently makes numerous acquisitions, 
expanding rapidly to become the largest 
foreign-owned bank in Canada. 

 
 
 
 
 
1987  A 14.9 per cent interest in Midland Bank plc, 
now HSBC Bank plc, one of the UK’s 
principal clearing banks, is purchased. 

1991  HSBC Holdings plc is established as the 

parent company of the HSBC Group. 

1992  HSBC purchases the remaining interest in 

Midland Bank plc. 

1993  As a consequence of the Midland acquisition, 
HSBC’s Head Office is transferred from 
Hong Kong to London in January. 

1997  HSBC assumes selected assets, liabilities and 

subsidiaries of Banco Bamerindus do Brasil 
S.A., now HSBC Bank Brazil, following the 
intervention of the Central Bank of Brazil, 
and in Argentina completes the acquisition of 
Grupo Roberts, now part of HSBC Bank 
Argentina S.A. 

1999  HSBC acquires Republic New York 

Corporation, subsequently merged with 
HSBC USA, Inc., and Safra Republic 
Holdings S.A. 

2000  HSBC completes its acquisition of 99.99 per 

cent of the issued share capital of Crédit 
Commercial de France S.A., now HSBC 
France. 

2002  HSBC acquires 99.59 per cent of Grupo 

Financiero Bital, S.A. de C.V., the holding 
company of what is now HSBC Mexico. 

2003  HSBC acquires Household International, Inc., 

now HSBC Finance Corporation. 

2003  HSBC acquires Banco Lloyds TSB S.A.–

Banco Múltiplo in Brazil and the country’s 
leading consumer finance company, Losango 
Promotora de Vendas Limitada. 

2004  HSBC Bank USA, Inc. merges with HSBC 

Bank & Trust (Delaware) N.A. to form HSBC 
Bank USA, N.A. 

2004  HSBC acquires Marks and Spencer Retail 

Financial Services Holdings Limited, which 
trades as Marks and Spencer Money (‘M&S 
Money’) in the UK. 

2004  HSBC acquires 19.9 per cent of Bank of 
Communications, and Hang Seng Bank 
acquires 15.98 per cent of Industrial Bank. 

2005  HSBC increases its holding in Ping An 

Insurance to 19.9 per cent, having made its 
initial investment in 2002. Ping An Insurance 
is the second-largest life insurer and the third-
largest property and casualty insurer in 
mainland China. 

2005  HSBC Finance completes the acquisition of 

Metris Companies Inc., making HSBC the 
fifth-largest issuer of MasterCard and Visa 
cards in the USA. 

2006  HSBC acquires Grupo Banistmo S.A. 

(‘Banistmo’), the leading banking group in 
Central America, through a tender offer to 
acquire 99.98 per cent of the outstanding 
shares of Banistmo. 

2007  HSBC’s three associates in mainland China, 
Industrial Bank, Ping An Insurance and Bank 
of Communications, issue new shares. HSBC 
does not subscribe and, as a result, its 
interests in the associates’ equity decrease 
from 15.98 per cent to 12.78 per cent, from 
19.90 per cent to 16.78 per cent and from 
19.90 per cent to 18.60 per cent, respectively. 
Subsequently, HSBC increases its holding in 
Bank of Communications from 18.60 per cent 
to 19.01 per cent. 

2007  HSBC is named the successful bidder in a 
government auction to acquire the assets, 
liabilities and operations of The Chinese 
Bank in Taiwan. 

2008  HSBC completes the sale of its seven French 

regional banks. 

2004  The acquisition of The Bank of Bermuda 

Limited is completed. 

2009 

In May, HSBC completes the acquisition of 
88.89 per cent of PT Bank Ekonomi Raharja 
Tbk in Indonesia for US$608 million in cash 
and, in August, increases its holding to 
98.96 per cent at a total cost of 
US$680 million. 

483 

 
 
 
 
 
H S B C   H O L D I N G S   P L C  

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H S B C   H O L D I N G S   P L C  

Glossary  

Accounting term 

US equivalent or brief description 

Accounts 
Articles of Association 
Associates 
Attributable profit 
Balance sheet 
Bills 
Called up share capital 
Capital allowances 
Creditors 
Debtors 
Deferred tax 
Depreciation 
Finance lease 
Freehold 
Interests in associates and  

joint ventures 
Loans and advances 
Loan capital 
Nominal value 
One-off 
Ordinary shares 
Overdraft 

Preference shares 
Premises 
Provisions 
Share capital 
Shareholders’ equity 
Share premium account 
Shares in issue 
Write-offs 

Financial Statements 
Bylaws 
Long-term equity investments accounted for using the equity method 
Net income 
Statement of financial position 
Notes 
Ordinary shares, issued and fully paid 
Tax depreciation allowances 
Payables 
Receivables 
Deferred income tax 
Amortisation 
Capital lease 
Ownership with absolute rights in perpetuity 

Long-term equity investments accounted for using the equity method 
Lendings 
Long-term debt 
Par value 
Non-recurring 
Common stock 
A line of credit, contractually repayable on demand unless a fixed-term has been agreed, 

established through a customer’s current account 

Preferred stock 
Real estate 
Liabilities 
Ordinary shares or common stock issued and fully paid 
Stockholders’ equity 
Additional paid-in capital 
Shares outstanding 
Charge-offs 

485 

 
 
 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

Glossary (continued) 

Abbreviation 

Brief description 

ABS1 
ADR 
ADS 
AIEA 
ALCO 
ARM 
ASEAN 
ASF 
Asscher 
ATM 
Bank of Bermuda 
Bank of Communications 

Bao Viet 
Barion 
Basel Committee 
Basel I  
Basel II1 
BBA 
Bps 
Brazilian operations 

CD 
CDS1 
CDO1 
CGU 
CNAV1 
Combined Code 
CP1 
CPI 
CRR1 
Cullinan 
Decision One 

DPF 
Enhanced VNAV1 
EPS  
EU 
Fannie Mae 
FDIC 
Financiera Independencia 
Freddie Mac 
FSA 
FTSE 
GAAP 
GCRO 
GDP 
Ginnie Mae 
Global Markets 
GMB 
GMO 
Group 
H1N1 
Hang Seng Bank 

Asset-backed security 
American Depositary Receipt 
American Depositary Share 
Average interest-earning assets 
Asset and Liability Management Committee 
Adjustable-rate mortgage 
Association of Southeast Asian Nations 
Asset and Structured Finance 
Asscher Finance Ltd, a structured investment vehicle managed by HSBC 
Automated teller machine 
The Bank of Bermuda Limited 
Bank of Communications Co., Limited, mainland China’s fourth largest bank by market 

capitalisation, in which HSBC currently has 19.01 per cent interest 

BaoViet Holdings 
Barion Funding Limited, a term funding vehicle 
Basel Committee on Banking Supervision 
1988 Basel Capital Accord 
2006 Basel Capital Accord 
British Bankers’ Association 
Basis points. One basis point is equal to one hundredth of a percentage point 
HSBC Bank Brasil S.A.–Banco Múltiplo and subsidiaries, plus HSBC Serviços e 

Participações Limitada 

Certificate of deposit 
Credit default swap 
Collateralised debt obligation 
Cash-generating unit 
Constant Net Asset Value 
Combined Code on Corporate Governance issued by the Financial Reporting Council 
Commercial paper 
Consumer price index 
Customer risk rating 
Cullinan Finance Ltd, a structured investment vehicle managed by HSBC 
Decision One Mortgage Company, HSBC Finance’s subsidiary which originates loans 

referred by mortgage brokers 

Discretionary participation feature of insurance and investment contracts 
Enhanced Variable Net Asset Value 
Earnings per share  
European Union 
Federal National Mortgage Association, US 
Federal Deposit Insurance Corporation (US) 
Financiera Independencia S.A.B. de C.V. 
Federal Home Loan Mortgage Corporation, US 
Financial Services Authority (UK) 
Financial Times - Stock Exchange index 
Generally Accepted Accounting Principles 
Group Chief Risk Officer 
Gross domestic product 
Government National Mortgage Association, US 
HSBC’s treasury and capital markets services in Global Banking and Markets 
Group Management Board 
Group Management Office 
HSBC Holdings together with its subsidiary undertakings 
Influenza ‘A’ (H1N1) virus, commonly referred to as swine flu 
Hang Seng Bank Limited, the third largest bank listed in Hong Kong by market 

capitalisation 

486 

 
 
 
 
 
Abbreviation 

Brief description 

HELoC 
HFC  

HIBOR 
HKMA 
HKSE 
Hong Kong 
HSBC 
HSBC Assurances 

Home equity lines of credit 
HFC Bank Limited, the UK-based consumer finance business acquired through the 

acquisition by HSBC of HSBC Finance 

Hong Kong Interbank Offer Rate 
Hong Kong Monetary Authority 
The Stock Exchange of Hong Kong Limited 
The Hong Kong Special Administrative Region of the People’s Republic of China 
HSBC Holdings together with its subsidiary undertakings 
HSBC Assurances, comprising Erisa S.A., the French life insurer, and Erisa I.A.R.D., the

property and casualty insurer (together, formerly Erisa) 

HSBC Bank 
HSBC Bank Argentina 
HSBC Bank Brazil 
HSBC Bank China 

HSBC Bank plc, formerly Midland Bank plc 
HSBC Bank Argentina S.A. 
HSBC Bank Brasil S.A.–Banco Múltiplo 
HSBC Bank (China) Company Limited, HSBC’s banking subsidiary in mainland China 

which was incorporated in March 2007 

HSBC Bank Malaysia 
HSBC Bank Middle East 
HSBC Bank Panama 
HSBC Bank USA 

HSBC Bank Malaysia Berhad 
HSBC Bank Middle East Limited, formerly The British Bank of the Middle East 
HSBC Bank (Panama) S.A., formerly Grupo Banistmo S.A. 
HSBC’s retail bank in the US. From 1 July 2004, HSBC Bank USA, N.A. (formerly 

HSBC Direct 
HSBC Finance 

HSBC France 
HSBC Holdings 
HSBC Mexico 

HSBC Bank USA, Inc.) 

HSBC’s online banking and savings proposition 
HSBC Finance Corporation, the US consumer finance company (formerly Household 

International, Inc.) 

HSBC’s French banking subsidiary, formerly CCF S.A. 
HSBC Holdings plc, the parent company of HSBC  
HSBC México S.A., the commercial banking subsidiary of Grupo Financiero HSBC, 

S.A. de C.V. 

HSBC Premier 
HSBC Private Bank (Suisse) 

HSBC’s premium global banking service 
HSBC Private Bank (Suisse) S.A., HSBC’s private bank in Switzerland (merged with 

IAS 
IASB 
IFRSs 
IFRIC 
Industrial Bank 

IPO 
IRB1 
KPI 
KPMG 
LIBOR 
Madoff Securities 
Mainland China 
Malachite 
MasterCard 
Mazarin 
MBS1 
Metrovacesa 
Monoline1 
M&S Money 
MSCI 
MTN1 
NA 
NYSE 

HSBC Guyerzeller Bank in 2009) 

International Accounting Standard 
International Accounting Standards Board 
International Financial Reporting Standards 
International Financial Reporting Interpretations Committee 
Industrial Bank Co. Limited, a national joint-stock bank in mainland China in which 

Hang Seng Bank currently has a 12.78 per cent interest 

Initial public offering 
Internal ratings-based 
Key performance indicator 
KPMG Audit Plc and its affiliates 
London Interbank Offer Rate 
Bernard L Madoff Investment Securities LLC 
People’s Republic of China excluding Hong Kong 
Malachite Funding Limited, a term funding vehicle 
MasterCard Inc. 
Mazarin Funding Limited, an asset-backed CP conduit 
US mortgage-backed security 
Metrovacesa, S.A. 
Monoline insurance company 
Marks and Spencer Retail Financial Services Holdings Limited 
Morgan Stanley Capital International index 
Medium-term note 
Nationally Chartered, a designation for certain categories of banks in the US 
New York Stock Exchange 

487 

 
 
H S B C   H O L D I N G S   P L C  

Glossary (continued) 

Abbreviation 

Brief description 

OFT 
OTC1 
Performance Shares 

Office of Fair Trading (UK) 
Over-the-counter 
Awards of HSBC Holdings ordinary shares under employee share plans that are subject 

Ping An Insurance 

Ping An Insurance (Group) Company of China, Limited, the second-largest life insurer 

to corporate performance conditions 

PPI 
Premier 
PVIF 
Repo 
Restricted Shares 

Reverse repo 
RMM 
RPI 
RWA1 
S&P 
SEC 
SIC 
SIP 
SIV1 
SME 
Solitaire 
SPE1 
STIP 
Techcombank 
The Chinese Bank 
The Hongkong and Shanghai 

in the PRC, in which HSBC currently has 16.78 per cent interest 

Payment protection insurance product 
See HSBC Premier 
Present value of in-force long-term insurance business 
Sale and repurchase transaction 
Awards of Restricted Shares define the number of HSBC Holdings ordinary shares to 

which the employee will become entitled, generally between one and three years from 
the date of the award, and normally subject to the individual remaining in employment

Security purchased under commitments to sell 
Risk Management Meeting of the Group Management Board 
Retail price index (UK) 
Risk weighted asset 
Standard and Poor’s rating agency 
Securities and Exchange Commission (US) 
Securities investment conduit 
Statement of investment principles produced by trustees of defined pension plans  
Structured investment vehicle 
Small and medium-sized enterprise 
Solitaire Funding Limited, a special purpose entity managed by HSBC 
Special purpose entity 
Short-term income protection insurance product 
Vietnam Technological and Commercial Joint Stock Bank 
The Chinese Bank Co., Ltd., the business in Taiwan 
The Hongkong and Shanghai Banking Corporation Limited, the founding member of the

Banking Corporation 

HSBC Group 

TSR 
UAE 
UK 
US 
VAR1 
Visa 
VNAV 
WWF 

Total shareholder return 
United Arab Emirates 
United Kingdom 
United States 
Value at risk 
Visa Inc. 
Variable Net Asset Value 
World Wide Fund for Nature 

1  For full definitions see pages 489 to 494. 

488 

 
 
 
 
 
Term 

Alt-A 

Arrears 

Asset-backed securities  

(‘ABS’s) 

Definition 

A US description for loans regarded as lower risk than sub-prime, but with higher 

risk characteristics than lending under normal criteria. 

Customers are said to be in arrears (or in a state of delinquency) when they are 

behind in fulfilling their obligations, with the result that an outstanding loan is 
unpaid or overdue. When a customer is in arrears, the total outstanding loans on 
which payments are overdue are described as delinquent. 

Securities that represent an interest in an underlying pool of referenced assets. The 
referenced pool can comprise any assets which attract a set of associated cash 
flows but are commonly pools of residential or commercial mortgages.  

Back-testing 

A statistical technique used to monitor and assess the accuracy of a model, and how

that model would have performed had it been applied in the past. 

Basel II 

The capital adequacy framework issued by the Basel Committee on Banking 

Supervision in June 2006 in the form of the ‘International Convergence of Capital
Measurement and Capital Standards’. 

Collectively assessed  

Impairment assessment on a collective basis for homogeneous groups of loans that 

impairment 

are not considered individually significant. 

Collateralised debt obligation 

A security issued by a third party which references ABSs and/or certain other related

(‘CDO’) 

Commercial paper (‘CP’) 

assets purchased by the issuer. CDOs may feature exposure to sub-prime 
mortgage assets through the underlying assets. 

An unsecured, short-term debt instrument issued by a corporation, typically for the 
financing of accounts receivable, inventories and meeting short-term liabilities. 
The debt is usually issued at a discount, reflecting prevailing market interest rates.

Commercial real estate 

Any real estate investment, comprising buildings or land, intended to generate a 

Conduits 

profit, either from capital gain or rental income. 

A vehicle that holds asset-backed securities such as mortgages, vehicle finance loans
and credit card loans which is financed by short-term debt normally issued in the 
form of commercial paper which is collateralised by the asset-backed debt. 

Constant net asset value fund 

A fund that prices its assets on an amortised cost basis, subject to the amortised book

(‘CNAV’) 

value of the portfolio remaining within 50 basis points of its market value. 

Contractual maturities 

The date on which the final payment (principal or interest) of any financial 

Core tier 1 capital 

Credit default swap 

instrument is due to be paid, at which point all the remaining outstanding principal
and interest have been repaid. 

The highest quality form of regulatory capital that comprises total shareholders’ 
equity and related minority interests, less goodwill and intangible assets and 
certain other regulatory adjustments. 

A derivative contract whereby a buyer pays a fee to a seller in return for receiving a
payment in the event of a defined credit event (e.g. bankruptcy, payment default 
on a reference asset or assets, or downgrades by a rating agency) on an underlying
obligation (which may or may not be held by the buyer). 

Credit derivative product 
companies (‘CDPC’s) 

Independent companies that specialise in selling credit default protection on 

corporate exposures in the form of credit derivatives. 

Credit enhancements 

Facilities used to enhance the creditworthiness of financial obligations and cover 

Credit risk 

losses due to asset default.  

Risk of financial loss if a customer or counterparty fails to meet an obligation under
a contract. It arises mainly from direct lending, trade finance and leasing business,
but also from products such as guarantees, derivatives and debt securities. 

Credit risk adjustment 

An adjustment to the valuation of OTC derivative contracts to reflect the 

creditworthiness of OTC derivative counterparties. 

489 

 
 
H S B C   H O L D I N G S   P L C  

Glossary (continued) 

Term 

Definition 

Credit risk mitigation 

A technique to reduce the credit risk associated with an exposure by application of 

Credit risk spread 

credit risk mitigants such as collateral, guarantee and credit protection. 

The premium over the benchmark or risk-free rate required by the market to accept
a lower credit quality. The yield spread between securities with the same coupon 
rate and maturity structure but with different associated credit risks. The yield 
spread rises as the credit rating worsens.  

Customer deposits 

Money deposited by account holders. Such funds are recorded as liabilities. 

Customer risk rating (‘CRR’) 

A scale of 22 grades measuring internal obligor probability of default. 

Debt restructuring 

A restructuring by which the terms and provisions of outstanding debt agreements 
are changed. This is often done in order to improve cash flow and the ability of 
the borrower to repay the debt. It can involve altering the repayment schedule as 
well as debt or interest charge reduction. 

Debt securities 

Assets on the Group’s balance sheet representing certificates of indebtedness of 

credit institutions, public bodies or other undertakings, excluding those issued by 
Central Banks. 

Debt securities in issue 

Transferable certificates of indebtedness of the Group to the bearer of the 

certificates. These are liabilities of the Group and include certificates of deposits.

Delinquency 

Economic capital 

See ‘Arrears’. 

The internally calculated capital requirement which is deemed necessary by HSBC 
to support the risks to which it is exposed at a confidence level consistent with a 
target credit rating of AA. 

Economic profit 

The difference between the return on financial capital invested by shareholders 

(‘return on invested capital’) and the cost of that capital. Economic profit may be 
expressed as a whole number or as a percentage. 

Enhanced variable net asset  

Funds that price their assets on a fair value basis. Consequently, prices may change 

value funds  

Equity risk 

from one day to the next. 

The risk arising from positions, either long or short, in equities or equity-based 

instruments, which create exposure to a change in the market price of the equities
or equity instruments. 

Expected loss (‘EL’) 

A regulatory calculation of the amount expected to be lost on an exposure using a 

12 month time horizon and downturn loss estimates. EL is calculated by 
multiplying the Probability of Default (a percentage) by the Exposure at Default 
(an amount) and Loss Given Default (a percentage). 

Exposure 

A claim, contingent claim or position which carries a risk of financial loss. 

Exposure at default (‘EAD’) 

Fair value adjustment 

First lien 

The amount expected to be outstanding after any credit risk mitigation, if and when 
the counterparty defaults. EAD reflects drawn balances as well as allowance for 
undrawn amounts of commitments and contingent exposures. 

An adjustment to the fair value of a financial instrument which is determined using
a valuation technique (level 2 and level 3) to include additional factors that would
be considered by a market participant that are not incorporated within the 
valuation model. 

A security interest granted over an item of property to secure the repayment of a 
debt that places its holder first in line to collect repayment from the sale of the 
underlying collateral in the event of a default on the debt. 

Funded exposures 

A funded exposure is one where the notional amount of a contract is or has been 

exchanged. 

Funding risk 

A form of liquidity risk arising when the liquidity needed to fund illiquid asset 

positions cannot be obtained at the expected terms and when required. 

490 

 
 
 
 
 
 
Term 

Definition 

Historic rating transition  
matrices (‘HRTM’) 

HRTMs show the probability of a counterparty with a particular rating moving to a

different rating over a defined time horizon. 

Impaired loans 

Loans where the Group does not expect to collect all the contractual cash flows or 

expects to collect them later than they are contractually due. 

Impairment allowances  

Management’s best estimate of losses incurred in the loan portfolios at the balance 

sheet date. 

Individually assessed  

Exposure to loss is assessed on all individually significant accounts and all other 

impairment 

Insurance risk 

Internal Capital Adequacy 

accounts that do not qualify for collective assessment.   

A risk, other than a financial risk, transferred from the holder of a contract to the 

insurance provider. The principal insurance risk is that, over time, the combined 
cost of claims, administration and acquisition of the contract may exceed the 
aggregate amount of premiums received and investment income. 

Assessment Process (‘ICAAP’) 

The Group’s own assessment of the levels of capital that it needs to hold through an
examination of its risk profile from regulatory and economic capital viewpoints.

Internal Model Method (‘IMM’)  One of three approaches defined by Basel II to determine exposure values for 

counterparty credit risk. 

Internal ratings-based approach 

A method of calculating credit risk capital requirements using internal, rather than 

(‘IRB’) 

supervisory, estimates of risk parameters. 

Invested capital 

Equity capital invested in HSBC by its shareholders. 

IRB advanced approach 

A method of calculating credit risk capital requirements using internal PD, LGD 

and EAD models. 

IRB foundation approach 

A method of calculating credit risk capital requirements using internal PD models 
but with supervisory estimates of LGD and conversion factors for the calculation
of EAD. 

ISDA 

International Swaps and Derivatives Association. 

ISDA Master agreement 

Standardised contract developed by ISDA used as an umbrella under which bilateral 

derivatives contracts are entered into. 

Key management personnel 

Directors and Group Managing Directors of HSBC Holdings. 

Level 1 – quoted market price 

Financial instruments with quoted prices for identical instruments in active markets.

Level 2 – valuation technique 
using observable inputs 

Financial instruments with quoted prices for similar instruments in active markets 
or quoted prices for identical or similar instruments in inactive markets and 
financial instruments valued using models where all significant inputs are 
observable. 

Level 3 – valuation technique  

Financial instruments valued using valuation techniques where one or more 

with significant unobservable 
inputs 

Leveraged finance 

significant inputs are unobservable. 

Funding provided for entities with higher than average indebtedness, which 
typically arises from sub-investment grade acquisitions or event-driven 
financing. 

Liquidity enhancement 

Liquidity enhancement makes funds available if required, for reasons other than 
asset default, e.g. to ensure timely repayment of maturing commercial paper. 

Liquidity risk 

The risk that HSBC does not have sufficient financial resources to meet its 

obligations as they fall due, or will have to do so at an excessive cost. This risk 
arises from mismatches in the timing of cash flows. 

Loan modification 

A process by which the terms of a loan are modified either temporarily or 

permanently, including changes to the rate and/or the payment. Modification may 
also lead to a re-ageing of the account. 

491 

 
 
H S B C   H O L D I N G S   P L C  

Glossary (continued) 

Term 

Definition 

Loan-to-value ratio (‘LTV’) 

A mathematical calculation that expresses the amount of the loan as a percentage of
the value of security. A high LTV indicates that there is less cushion to protect the
lender against house price falls or increases in the loan if repayments are not made
and interest is added to the outstanding loan balance. 

Loans past due 

Loans on which repayments are overdue. 

Loss given default (‘LGD’) 

The estimated ratio (percentage) of the loss on an exposure to the amount 

Market risk 

Monoline insurers  
(‘monolines’) 

outstanding at default (EAD) upon default of a counterparty. 

The risk that movements in market risk factors, including foreign exchange rates and
commodity prices, interest rates, credit spreads and equity prices will reduce 
income or portfolio values. 

Entities which specialise in providing credit protection to the holders of debt 
instruments in the event of default by the debt security counterparty. This 
protection is typically held in the form of derivatives such as CDSs referencing 
the underlying exposures held. 

Mortgage-backed securities 

Securities that represent interests in groups of mortgages, which may be on 

(‘MBS’s) 

residential or commercial properties. Investors in these securities have the right to
cash received from future mortgage payments (interest and/or principal). When 
the MBS references mortgages with different risk profiles, the MBS is classified 
according to the highest risk class.  

Mortgage-related assets 

Assets which are referenced to underlying mortgages. 

Mortgage vintage 

Medium term notes  

(‘MTN’s) 

The year a mortgage was originated. 

Notes issued by corporates across a range of maturities. MTNs are frequently issued
by corporates under MTN Programmes whereby notes are offered on a regular and
continuous basis to investors. 

Net asset value per share 

Total shareholders’ equity, less non-cumulative preference shares and capital 

Negative equity mortgages 

securities, divided by the number of ordinary shares in issue. 

Negative equity is the value of the asset less the outstanding balance on the loan. It 
arises when the value of the property purchased is below the balance outstanding 
on the loan.  

Net interest income 

The amount of interest received or receivable on assets net of interest paid or 

Net principal exposure 

Non-conforming mortgages 

payable on liabilities. 

The gross principal amount of assets that are not protected by CDSs. It includes 
assets that benefit from monoline protection, except where this protection is 
purchased with a CDS. 

Mortgages that do not meet normal lending criteria, e.g. where the normal level of 
documentation has not been provided or where increased risk factors are present, 
such as poor credit history, result in lending at a rate that is higher than the normal
lending rate. 

Operational risk 

The risk of loss resulting from inadequate or failed internal processes, people and 

Over-the-counter  

(‘OTC’) 

systems, or from external events, including legal risk. 

A bilateral transaction (e.g. derivatives) that is not exchange traded and valued using

valuation models. 

Performance Shares 

Awards of HSBC Holdings ordinary shares under employee share plans that are 

subject to the achievement of corporate performance conditions. 

Prime 

A US description for mortgages granted to the most creditworthy category of 

borrowers. 

Private equity investments 

Equity securities in operating companies not quoted on a public exchange, often 
involving the investment of capital in private companies or the acquisition of a 
public company that results in the delisting of public equity. 

492 

 
 
 
 
 
Term 

Definition 

Probability of default (‘PD’) 

The probability that an obligor will default within a one-year time horizon. 

Regulatory capital 

The capital which HSBC holds, determined in accordance with rules established by 
the FSA for the consolidated Group and by local regulators for individual Group 
companies. 

Renegotiated loans 

Loans whose terms have been renegotiated and are treated as up to date loans for 

measurement purposes once the minimum number of payments required under the
new arrangements have been received. 

Restricted Shares 

Awards of HSBC Holdings ordinary shares to which employees will normally 

become entitled, generally between one and three years, subject to remaining an 
employee. 

Retail loans 

Money loaned to individuals rather than institutions. This includes both secured and

Return on equity 

Risk appetite 

Risk-weighted assets  

(‘RWA’s) 

Seasoning 

Second lien 

Securitisation 

unsecured loans such as mortgages and credit card balances. 

Profit attributable to ordinary shareholders divided by average invested capital. 

An assessment of the types and quantum of risks to which HSBC wishes to be 
exposed. 

Calculated by assigning a degree of risk expressed as a percentage (risk weight) to 
an exposure in accordance with the applicable Standardised or IRB approach 
rules. 

The emergence of credit loss patterns in portfolios over time. 

A security interest granted over an item of property to secure the repayment of a debt
that is issued against the same collateral as a first lien but that is subordinate to it.
In the case of default, repayment for this debt will only be received after the first 
lien has been repaid. 

A transaction or scheme whereby the credit risk associated with an exposure, or pool
of exposures, is tranched and where payments to investors in the transaction or 
scheme are dependent upon the performance of the exposure or pool of exposures.
A traditional securitisation involves the transfer of the exposures being securitised
to an SPE which issues securities. In a synthetic securitisation, the tranching is 
achieved by the use of credit derivatives and the exposures are not removed from 
the balance sheet of the originator. 

Single-issuer liquidity facility 

A liquidity or stand-by line provided to a corporate customer which is different from

a similar line provided to a conduit funding vehicle. 

Structured Investment Vehicles 

Special purpose entities which invest in diversified portfolios of interest-earning 

(‘SIV’s) 

Special purpose entities  

(‘SPE’s) 

Standardised approach 

Structured finance / notes 

assets, generally funded through issues of commercial paper, medium-term notes 
and other senior debt to take advantage of the spread differentials between the 
assets in the SIV and the funding cost. 

A corporation, trust or other non-bank entity, established for a narrowly defined 
purpose, including for carrying on securitisation activities. The structure of the 
entity and activities are intended to isolate the obligations of the SPE from those of
the originator and the holders of the beneficial interests in the securitisation. 

In relation to credit risk, a method for calculating credit risk capital requirements 
using External Credit Assessment Institutions (‘ECAI’) ratings and supervisory 
risk weights. In relation to operational risk, a method of calculating the 
operational capital requirement by the application of a supervisory defined 
percentage charge to the gross income of eight specified business lines. 

An instrument whose return is linked to the level of a specified index or the level of
a specified asset. The return on a structured note can be linked to equities, interest
rates, foreign exchange, commodities or credit. Structured notes may or may not 
offer full or partial capital protection in the event of a decline in the underlying 
index or asset. 

493 

 
 
H S B C   H O L D I N G S   P L C  

Glossary (continued) 

Term 

Definition 

Student loan related assets 

Securities with collateral relating to student loans. 

Subordinated liabilities 

Liabilities which rank after the claims of other creditors of the issuer in the event of

insolvency or liquidation. 

Sub-prime  

A US description for customers with high credit risk, for example those who have 

limited credit histories, modest incomes, high debt-to-income ratios, high 
loan-to-value ratios (for real estate secured products) or have experienced credit 
problems caused by occasional delinquencies, prior charge-offs, bankruptcy or 
other credit-related problems. 

Tier 1 capital 

A component of regulatory capital, comprising core tier 1 and other tier 1 capital.  

Other tier 1 capital includes qualifying hybrid capital instruments such as 
non-cumulative perpetual preference shares and innovative tier 1 securities. 

Tier 2 capital 

A component of regulatory capital, comprising qualifying subordinated loan capital,

Troubled debt restructuring 

related minority interests, allowable collective impairment allowances and 
unrealised gains arising on the fair valuation of equity instruments held as 
available-for-sale. Tier 2 capital also includes reserves arising from the 
revaluation of properties. 

A US description for restructuring a debt whereby the creditor for economic or legal
reasons related to a debtor’s financial difficulties grants a concession to the debtor
that it would not otherwise consider. 

Unfunded exposures 

An exposure where the notional amount of a contract has not been exchanged. 

Value-at-risk  
(‘VAR’) 

A technique that measures the loss that could occur on risk positions as a result of 
adverse movements in market risk factors (e.g. rates, prices, volatilities) over a 
specified time horizon and to a given level of confidence. 

Wholesale loans 

Money loaned to sovereign borrowers, banks, non-bank financial institutions and 

corporate entities. 

Write-down 

Reduction in the carrying value of an asset due to impairment or fair value 

movements. 

Wrong-way risk 

An adverse correlation between the counterparty’s probability of default and the 

mark-to-market value of the underlying transaction. 

494 

 
 
 
 
 
 
H S B C   H O L D I N G S   P L C  

lndex  

Accounting 365 

developments (future) 367 
policies (critical) 61 
policies (significant) 157, 369 

Accounts  

approval 471 
basis of preparation 66, 365 

Acquisitions and disposals 444 
Actuarial assumptions 394  
American Depositary Shares 474 
Annual General Meeting 333, 477 
Areas of special interest 214 
Asset-backed securities 154, 156 
Assets  

average balance sheet 46  
by customer group 66 
by geographical region 86, 417 
charged as security 456 
held in custody and under administration 148 
intangible 438 
other 444 
trading 422 
underlying/reported reconciliation 44 

Associates and joint ventures 
dilution gains 41, 386 
interests in 432 
share of profit in 40 
Audit committee (Group) 310 
Auditors’ remuneration 400 
Auditors’ Report 350 
Balance sheet  
average 46 
consolidated 42, 354 
data 4, 67, 70, 76, 77, 80, 82, 88, 95, 98, 103, 

108, 114, 118, 122, 126, 133, 137, 142, 
417 

HSBC Holdings 360 
insurance manufacturing subsidiaries 270 
underlying/reported reconciliation 44 

Bank payroll tax 326  
Borrowings (short-term) 56 
Brand perception 20 
Business highlights 68, 71, 74, 78 
Business model 156 
Business performance review  

Europe 89, 93 
Hong Kong 99, 101 
Latin America 138, 140 
Middle East 119, 121  
North America 127, 131 
Rest of Asia-Pacific 109, 112 

Calendar (dividends) 473 
Capital  

management and allocation 285 
return on invested capital 2 
structure 289 

Capital and performance ratios 3, 4 
Cash flow 

accounting policy 384 
consolidated statement 356 
HSBC Holdings 361 
notes 461 

495 

payable under financial liabilities 249 
projected scenario analysis 247 

Cautionary statement regarding forward-looking 

statements 6 

Certificates of deposit and other time deposits 

(maturity analysis) 60 
Challenges and uncertainties 12 
Client assets 78 
Collateral and credit enhancements 207 
Commercial Banking 

business highlights 71 
financial performance 70 
products and services 145 
strategic direction 70 
underlying/reported profit 72 

Committees (board) 310, 334 
Communication with shareholders 332, 478 
Concentration of exposure 208 
Conduits 182 
Constant currency 21 
Constant Net Asset Value funds 187  
Contents 1, 66, 85, 196, 294, 334, 472 
Contingent liabilities and contractual  

commitments 463 
Contractual obligations 56 
Corporate governance 

codes 308 
report 294 

Corporate sustainability 326 

committee 313 
governance 328 
risk 264 

Cost efficiency ratio 3, 39 
Credit coverage ratios 3 
Credit exposure 206 
Credit quality 203 

classifications 226 

Credit risk  

challenges and uncertainties 17 
management thereof 201 
insurance 277 

Critical accounting policies 61 
Cross-border exposures 206, 213 
Customer accounts 87, 98, 107, 117, 125, 136 

recommendation 20 
underlying/reported reconciliation 45 
Customer groups and global businesses 66 
Daily distribution of revenues 253 
Data security 149 
Dealings in HSBC Holdings plc shares 332 
Debt securities in issue 209, 446 
accounting policy 384 

Defined terms inside front cover, 489 
Deposits  

average balances and average rates 58 
time 60 

Derivatives 208, 209, 424 
accounting policy 376 

Dilution gains 41, 386 
Directors 294 

appointments and re-election 307 
biographies 294 

 
 
 
 
 
H S B C   H O L D I N G S   P L C  

lndex (continued) 

board of directors 302 
bonus 338 
emoluments 400 
fees 344 
interests 316 
non-executive 343 
other directorships 343 
pensions 342, 346 
remuneration (executive) 337, 345 
remuneration (principles) 334 
responsibilities (statement of) 349  
service contracts 343 
share plans 347 

Disclosure policy (market turmoil) 151 
Dividends 2, 331, 332, 410, 472, 473 
Donations 327 
Earnings per share 2, 19, 340, 341, 411 
Economic briefing 
Europe 88, 92 
Hong Kong 99, 101 
Latin America 137, 140 
Middle East 118, 121  
North America 125, 130 
Rest of Asia-Pacific 107, 111 

Economic profit 41, 340 
Efficiency and revenue mix ratios 3 
Employees 318 

compensation and benefits 326, 388 
disabled 318 
engagement 20, 327 
involvement 318 
remuneration policy 318 

Enforceability of judgements made in the US 472 
Enhanced Variable Net Asset Value funds 188 
Enquiries (from shareholders) 478 
Equity 43 
Equity securities 178, 255 
Europe 

balance sheet data 88, 95, 417 
business performance 89, 93 
challenges and uncertainties 14 
customer accounts by country 87 
economic briefing 88, 92 
lending 211 
loan impairment charges/allowances 231, 234, 

237, 238 

loans and advances to customers 87 
principal operations 85 
profit/(loss) 87, 88, 95, 413 
regulation and supervision (UK) 197 
underlying/reported profit 89, 92 

Events after the balance sheet date 471 
Exchange controls and other limitations affecting 

equity security holders 472 

Exposures 152, 157, 162, 186, 188, 189, 206 
Fee income (net) 27 
Fair value 

accounting policy 370 

Financial assets  

critical accounting policy (valuation) 64 
designated at fair value 423 
not qualifying for de-recognition 431 

496 

reclassification 153 
Financial assets and liabilities  
accounting policy 370, 378 
by measurement basis 418 
critical accounting policy (valuation) 63 

Financial guarantee contracts  
accounting policy 382 

Financial highlights 2 
Financial instruments  

accounting policy (fair value) 374 
credit quality 225 
fair values, 166 
net income from 30, 385 
not at fair value 179 
critical accounting policy (valuation) 63 

Financial investments 428 
accounting policy 375 
gains less losses from 31 

Financial liabilities designated at fair value 445 
Financial risks (insurance) 272 
Financial statements 5, 352 
Five-year comparison 4 
Footnotes 5, 149, 195, 291, 364  
Foreign exchange  

accounting policy 381 
exposures 257, 455 
rates 4 

Funds under management 147 
Geographical regions 85 
Global Banking and Markets 

asset-backed securities 154 
balance sheet data 76 
business highlights 74 
financial performance 73 
products and services 146 
strategic direction 73 
underlying/reported profit 75 

Glossary 485 
Going concern 316 
Goodwill  

accounting policy 378 
and intangible assets 434 
critical accounting policy 62 

Governance codes 294 

HSBC Holdings/New York Stock Exchange 
corporate governance differences 308 

Group Chairman’s Statement 8 
Group Management Board 310 
Health and safety 328 
History and development of HSBC 482 
Hong Kong 

balance sheet data 98, 103, 417 
business performance 99, 101 
challenges and uncertainties 14 
economic briefing 99, 101 
lending 211 
loan impairment charges/allowances 231, 234, 

237, 238 

principal operations 85 
profit/(loss) 98, 103, 413 
regulation and supervision 197 
underlying/reported profit 99, 102 

 
 
 
 
 
HSBC Holdings plc 

balance sheet 360 
cash flow 361 
credit risk 241 
deferred tax 410 
dividends 473 
employee emoluments 399 
financial assets and liabilities 177, 421 
liquidity and funding management 249 
market risk 258 
maturity analysis of assets and liabilities 455 
net income from financial instruments 385 
related party transactions 471 
share plans 405, 347 
statement of changes in equity 362 
structural foreign exchange exposures 258 
subordinated liabilities 453 

Impairment  

accounting policy 371 
allowances and charges 35, 230 
assessment 203 
available-for-sale assets 178 
critical accounting policy 61 
impaired loans and advances 230 
losses as percentage of loans and advances 232
movement by industry and geographical  

region 232, 233, 234 
Income statement (consolidated) 23, 353 
Information on HSBC (availability thereof) 480 
Insurance 

accounting policy 382 
claims incurred (net) and movements in 
liabilities to policyholders 34, 387 

liabilities under contracts issued 447 
net earned premiums 32, 386 
PVIF business 283 
risk management 265 
Interest income/expense (net) 26 
accounting policy 369 
analysis of changes in 53  
average balance sheet 46 
sensitivity 57, 256 

Interim management statements 478 
Internal control 313 
IFRSs and Hong Kong Financial Reporting 

Standards comparison 366 

Investor relations 479 
IT performance 20 
Key performance indicators 

financial 18 
non-financial 20 

Latin America 

balance sheet data 137, 142 
business performance 138, 140 
challenges and uncertainties 15 
customer accounts by country 136 
economic briefing 137, 140 
lending 211 
loan impairment charges/allowances 231, 234, 

237, 238 

loans and advances to customers 136, 212 
principal operations 85  

497 

profit/(loss) 137, 142, 413 
underlying/reported profit 138, 140 

Lease commitments 465 

accounting policy 380 

Legal 

challenges and uncertainties 17 
proceedings 148  
litigation 467 

Leveraged finance transactions 165, 194 
Liabilities  

average balance sheet 49 
other 447 
subordinated 450 
trading 445 
underlying/reported reconciliation 44 

Life insurance business 265 
Liquidity and funding 244 

challenges and uncertainties 15 
management of risk 245 
impact of market turmoil 248 
insurance 281 
policies and procedures 244 
primary sources of funding 244 

Loans and advances 

accounting policy 371 
collateral 207 
concentration of exposure 209 
credit quality of 203 
delinquency in the US 224 
impairment 230, 238, 241 
maturity and interest sensitivity 57 
modifications and re-aging 224 
past due 229 
renegotiated 224 
to banks by geographical region 213 
to customers by industry sector and 

geographical region 45, 181, 211 
underlying/reported reconciliation 45 

Market risk 250 

impact of market turmoil 252 
insurance 274 
sensitivity analysis 251 

Market turmoil 151, 248, 252 
Maturity analysis of assets and liabilities 454 
Maximum exposure to credit risk 206 
Memorandum and Articles of Association 476 
Middle East 

balance sheet data 118, 122, 417 
business performance 119, 121 
challenges and uncertainties 14 
customer accounts by country 117 
economic briefing 118, 121 
lending 211 
loan impairment charges/allowances 231, 234, 

237, 238 

loans and advances to customers 117, 212 
principal operations 85 
profit/(loss) 117, 122, 413 
underlying/reported profit 119, 120 
wholesale lending 214 

Minority interests 457 
Money market funds 187 

H S B C   H O L D I N G S   P L C  

lndex (continued) 

Monoline insurers 163 
Mortgage lending 218, 222 
Nomination committee 312 
Non-interest income 

accounting policy 369 
Non-life insurance business 266 
Non-money market investment funds 188 
Non-trading portfolios 255 
North America 

balance sheet data 126, 133 
business performance 127, 131 
challenges and uncertainties 15 
customer accounts by country 125 
economic briefing 125, 130 
lending 211 
loan delinquency in the US 223 
loan impairment charges/allowances 231, 234, 

237, 238 

loans and advances to customers 125  
mortgage lending 218 
principal operations 85 
profit/(loss) 126, 133, 413 
regulation and supervision (US) 198 
underlying/reported profit 127, 130 

Off-balance sheet arrangements 194 
Operating expenses 38 
Operating income 33, 388 
Operational risk  

challenges and uncertainties 18 

Organisational structure chart 484 
Other (notes) 80 
Pensions 

accounting policy 380 
defined benefit plans 258, 395, 398 
for directors 346 
risk 263 

Performance and context 335 
Personal Financial Services 
business highlights 68 
financial performance 67 
products and services 145 
strategic direction 67 
underlying/reported profit 69 

Personal lending 215 
Pillar 2 and 3 288 
Principal activities 12 
Private Banking  

business highlights 78 
financial performance 78  
products and services 147 
strategic direction 77 
underlying/reported profit 79 

Products and services 145 
Profit before tax 

by country 87, 106, 117, 125 
by customer group 66, 67, 70 73, 77 80, 82 
by geographical region 86, 88, 95, 98, 103, 
108, 114, 118, 122, 126, 133, 137, 142, 
413 

consolidated 353 
data 4 
underlying/reported reconciliations 22, 69, 72, 

498 

75, 79, 81, 89, 92, 99, 102, 109, 112, 127, 
130 

Property, plant and equipment 148, 439 

accounting policy 379 

Provisions 450 

accounting policy 382 

PVIF 283 
Ratios  

advances to deposits 246 
capital and performance 3 
credit coverage 3 
cost efficiency 3, 39 
earnings to combined fixed charges 56 
financial 4 
key performance indicators 19  
net liquid assets to customer liabilities 246 

Regulation and supervision 196 

challenges and uncertainties 16 

Related party transactions 468 
Remuneration committee 312, 334 
Renegotiated loans 224 
Repricing gap 254 
Reputational risk 263 
Residual value risk management 261 
Rest of Asia-Pacific 

balance sheet data 108, 114 
business performance 109, 112 
challenges and uncertainties 14 
customer accounts by country 107 
economic briefing 107, 111 
lending 211 
loan impairment charges/allowances 231, 234, 

237, 238 

loans and advances to customers 107, 212 
principal operations 85 
profit/(loss) 106, 114, 413 
underlying/reported profit 109, 112 

Rights issue 2, 466 

accounting policy 385 

Risk elements in loan portfolio 241 
Risk management 157, 199, 336 

appetite 200 
capital management and allocation 285 
contingent liquidity 247 
control culture 201  
credit 201 
credit spread 255 
gap risk 254, 260 
governance and ownership 199 
insurance operations 265 
legal 262 
liquidity and funding management 245 
market 250 
operational 262 
pension 263 
rating scales 226 
reputational 263 
residual value 261 
scenario stress testing 200 
security and fraud 263 
sustainability 264 
Risk-weighted assets 290 

 
 
 
 
 
by principal subsidiary 291 
Sale and repurchase agreements 
accounting policy 376 
Securities held for trading 208 
Securitisations 189 
Segmental analysis 412 

accounting policy 369 

Senior management 
biographies 299 
Share-based payments 401 
accounting policy 381 

Share capital 328, 457 

accounting policy 384 
notifiable interests in 332 
ownership guidelines 342 
rights and obligations 329 

Share information 3 
Share plans 

Bank of Bermuda plans 325, 461 
discretionary plans 322 
for directors 347, 402 
for employees 319, 402 
HSBC Finance plans 324, 406, 460 
HSBC France plans 323, 406, 459 
Performance Shares and Restricted Share 

awards 347, 402, 403 

Shareholder (communications with) 332, 478 

profile 476 

Special purpose entities 181, 190, 194 
Staff numbers 38, 388 
Statement of changes in equity 357 
Statement of comprehensive income 354 
Stock symbols 476 
Strategic direction 12 
Structural foreign exchange exposure 257 
Structured investment vehicles (‘SIV’s) 182 
Subsidiaries 442 

accounting policy 378 
Supplier payment policy 328 
Taxation 

accounting policy 380 
challenges and uncertainties 18 
deferred tax – critical accounting policy 65 
expense 407 
UK residents 480 
US residents 481 
Tier 1 capital 289, 290 
Total shareholder return 3, 19, 340, 341, 342 
Trading assets 422 

accounting policy 374 

Trading income (net) 28 
Trading liabilities  

accounting policy 374 
Trading market (nature of) 475 
Trading portfolios 253 
Troubled debt restructurings 242 
Underlying performance 21 
Value at risk 251 
Wholesale lending 214 

499 

 
STOCKBROKERS 
Goldman Sachs International 
Peterborough Court 
133 Fleet Street 
London EC4A 2BB 
United Kingdom 

HSBC Bank plc 
8 Canada Square 
London E14 5HQ 
United Kingdom 

HSBC HOLDINGS PLC 
Incorporated in England on 1 January 1959 with 
limited liability under the UK Companies Act 
Registered in England: number 617987 

REGISTERED OFFICE AND  
GROUP MANAGEMENT OFFICE 
8 Canada Square 
London E14 5HQ 
United Kingdom 
Telephone: 44 (0) 20 7991 8888 
Facsimile: 44 (0) 20 7992 4880 
Web: www.hsbc.com 

REGISTRARS 
Principal Register 
Computershare Investor Services PLC 
The Pavilions 
Bridgwater Road 
Bristol BS99 6ZZ 
United Kingdom 
Telephone: 44 (0) 870 702 0137 

Hong Kong Overseas Branch Register 
Computershare Hong Kong Investor Services 
   Limited 
Hopewell Centre 
Rooms 1712-1716, 17th floor 
183 Queen’s Road East 
Hong Kong 
Telephone: 852 2862 8555 

Bermuda Overseas Branch Register 
Corporate Shareholder Services 
The Bank of Bermuda Limited 
6 Front Street 
Hamilton HM11 
Bermuda 
Telephone: 1 441 299 6737 

ADR Depositary 
BNY Mellon Shareowner Services 
PO Box 358516  
Pittsburgh 
PA15252 - 8516 
USA 
Telephone: 1 877 283 5786 
Email: shrrelations@bnymellon.com 

Paying Agent (France) 
HSBC France 
103 avenue des Champs Elysées 
75419 Paris Cedex 08 
France 
Telephone: 33 1 40 70 22 56 

500 

 
 
 
 
 
 
© Copyright HSBC Holdings plc 2010 
All rights reserved 

No part of this publication may be reproduced, stored in 
a retrieval system, or transmitted, in any form or by any 
means, electronic, mechanical, photocopying, recording, 
or otherwise, without the prior written permission of 
HSBC Holdings plc. 

Published by Group Finance, HSBC Holdings plc, 
London 

Cover designed by Black Sun Plc, London; text pages 
designed by Group Communications (Asia), The 
Hongkong and Shanghai Banking Corporation Limited, 
Hong Kong 

Printed by Park Communications Limited, London,  
on Revive Pure White Offset paper using vegetable oil-
based inks. Made in Austria, the paper comprises 100%  
de-inked post-consumer waste. Pulps used are totally 
chlorine-free. 

The FSC logo identifies products which contain wood 
from well-managed forests certified in accordance with 
the rules of the Forest Stewardship Council. 

Cover 
HSBC’s new China headquarters building (front cover, centre) on 
the River Huangpu in Pudong, Shanghai, is due to open in mid-2010. 
Photography: Mike Abrahams 

Group Chairman 
Photography: Eddie Chan Wai Hing 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
HSBC Holdings plc
HSBC Holdings plc
8 Canada Square
8 Canada Square
London E14 5HQ
London E14 5HQ
United Kingdom
United Kingdom
Telephone: 44 020 7991 8888
Telephone: 44 020 7991 8888
Facsimile: 44 020 7992 4880
Facsimile: 44 020 7992 4880