Quarterlytics / Financial Services / Banks - Diversified / HSBC

HSBC

hsbc · NYSE Financial Services
Claim this profile
Ticker hsbc
Exchange NYSE
Sector Financial Services
Industry Banks - Diversified
Employees 10,000+
← All annual reports
FY2018 Annual Report · HSBC
Sign in to download
Loading PDF…
HSBC Holdings plc

Annual Report and Accounts 2018

Connecting customers 
to opportunities

HSBC aims to be where the growth is,  
enabling businesses to thrive and economies  
to prosper, and ultimately helping people to  
fulfil their hopes and realise their ambitions.

Cover image
Our global marketing campaign 
explores how HSBC helps people 
prosper. The Group’s iconic hexagon 
becomes a lens through which to 
look at the world, showing how we 
help individuals, businesses and 
communities to grow and flourish. 
This includes our commitment to 
the development of renewable 
energy sources that can support  
the global transition to a low-carbon 
economy. We have pledged to 
provide $100 billion in sustainable 
financing and investments by 2025.

Inside front cover image
We are investing in digital 
technology to improve the service 
we provide to our customers. Our 
award-winning mobile apps are 
one of the ways we help them 
manage their money more quickly, 
conveniently and safely. This picture 
was taken by Terry Tam, who works 
for HSBC as an IT developer.

Employee photos
All the photos on the inside pages 
of this report, with the exception 
of Board and executive profiles, 
were taken by people working for 
HSBC in locations including the UK, 
China, India, Malta and Bangladesh. 
Many more employees across the 
Group’s international network have 
contributed to HSBC Now Photo, 
an ongoing project that allows 
them to demonstrate their talent 
as photographers and show the 
diversity of the world around them.

Contents

This Strategic Report was approved 
by the Board on 19 February 2019. 
Mark E Tucker 

Group Chairman

Strategic Report

An overview of how we are structured, what we do  
and where, our strategic priorities, the principal risks  
we face, and high-level performance information.  
The section is introduced by both the Group Chairman 
and the Group Chief Executive, and also explains the  
role of the Board.

Highlights
Group Chairman’s statement 
Group Chief Executive’s review

2 
4 
7 
10  Our strategy
12  Strategic priorities
14  Financial overview
18  Global businesses
22  How we do business
30  Risk overview
32   Remuneration

None of the websites referred 
to in this Annual Report and 
Accounts (including where a link 
is provided), and none of the 
information contained on such 
websites, are incorporated by 
reference in this report.

Our values
Our values define who we 
are as an organisation and 
make us distinctive.

Dependable

We are dependable, 
standing firm for what 
is right and delivering  
on commitments.

Open

We are open to different 
ideas and cultures, and 
value diverse perspectives. 

Connected

We are connected to our 
customers, communities, 
regulators and each other, 
caring about individuals 
and their progress. 

As a reminder
Reporting currency

We use US dollars.

Adjusted measures

We supplement our IFRS 
figures with alternative 
performance measures 
used by management 
internally. These measures 
are highlighted with the 
following symbol:

 Further explanation may be 
found on page 34.

Financial Review

Detailed reporting of our financial performance,  
at Group level as well as within our matrix structure. 
It also includes our full risk report and reporting  
on how we manage capital.

34  Financial summary
47  Global businesses and 

geographical regions

65   Other information
69   Risk
148  Capital

Corporate Governance

Details of our Board of Directors and senior  
management, and our approach to corporate 
governance and remuneration.

152  Corporate governance report
153  Biographies of Directors and 

senior management

157  Board of Directors
158  Board committees
164  Internal control
165  Going concern and viability
166  Share capital and other 

disclosures
169  Employees
172  Directors’ remuneration report
206  Directors’ responsibility 

statement

Financial Statements

Our financial statements and related notes 
and reports.

207  Report of the independent 

auditors

214  Financial statements
224  Notes on the financial 

statements

Additional Information

Important information for our shareholders, including 
contact information. Like any industry and company,  
we have our set of abbreviations and terminology. 
Accordingly, we provide an explanation of the  
abbreviations used. A glossary of key terms is  
available online at www.hsbc.com/investors.

310  Shareholder information
314  Forward-looking statements / 

Certain defined terms

316  Abbreviations

t
r
o
p
e
R
c
g
e
t
a
r
t
S

i

w
e

i

v
e
R

l

a

i

c
n
a
n
F

i

e
c
n
a
n
r
e
v
o
G
e
t
a
r
o
p
r
o
C

s
t
n
e
m
e
t
a
t
S

l

a

i

c
n
a
n
F

i

n
o
i
t
a
m
r
o
f
n

I

l

a
n
o
i
t
i
d
d
A

1

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic Report 
 
 
 
 
Strategic Report

Highlights

Our international network, access to high-growth 
markets and balance sheet strength help us deliver 
long-term value for our stakeholders.

For year ended 31 Dec 2018

Reported profit before tax
($bn)

Adjusted profit before tax
 ($bn)

Reported revenue
($bn)

2018

2017

2016

$19.9bn

(2017: $17.2bn)

At 31 Dec 2018

19.9
17.2
7.1

2018

2017

2016

21.7
21.1
18.9

2018

2017

2016

$21.7bn

(2017: $21.1bn)

$53.8bn

(2017: $51.4bn)

Reported risk-weighted assets
($bn)1

Common equity tier 1 ratio
(%)1

Total assets
($bn)

2018

2017

2016

$865bn

(2017: $871bn)

865
871
857

2018

2017

2016

 14.0%

(2017: 14.5%)

14.0
14.5
13.6

2018

2017

2016

$2,558bn

(2017: $2,522bn)

53.8 
51.4 
48.0 

2,558
2,522
2,375

About HSBC

Strategy highlights

Awards

With assets of $2.6tn at  
31 December 2018, HSBC is  
one of the world’s largest  
banking and financial  
services organisations.

More than

39 million

customers bank with us

We employ around

235,000

people around the world2

We have around

200,000

shareholders in 130 countries  
and territories

For footnotes, see page 67.

2

In June 2018, we set out eight 
strategic priorities against which  
we committed to tracking our 
performance until the end of 2020. 
Below is a selection of highlights 
from our progress in 2018. 

growth in Asia 

11%  adjusted revenue  
14%  revenue growth in 
2 percentage point 

transaction banking 

improvement in employee 
engagement to 66% 

6 of 8  HSBC ‘scale markets’ 

improved by two  
ranks or maintained  
a top-three rank in 
customer satisfaction  
for RBWM

Selected awards and recognitions

Euromoney Trade Finance Survey 2019
Top Global Trade Finance Bank

Euromoney Cash Management  
Survey 2018
Best Global Cash Manager for Corporates 

Best Global Cash Manager for Financial 
Institutions

Euromoney Awards for Excellence 2018
World’s Best Bank for Transaction Services

World’s Best Bank for Corporates

North America’s Best Bank for Transaction 
Services

Asia’s Best Bank for Sustainable Finance

Middle East’s Best Bank for Financing

Insurance Asset Management  
Awards 2018
Best Emerging Markets Manager of the Year

The Banker Investment Banking  
Awards 2018
Most Innovative Investment Bank of the Year

PWM/The Banker Global Private Banking 
Awards 2018
Best Private Bank in Hong Kong

Best Private Bank in the UK

GroupHSBC Holdings plc Annual Report and Accounts 2018 
 
 
Highlights

Our operating model consists of four global businesses and a Corporate Centre, supported by HSBC Operations, Services 
and Technology, and 11 global functions, including risk, finance, compliance, legal, marketing and human resources.

Retail Banking and 
Wealth Management 
(‘RBWM’)

We help 38 million customers 
across the world to manage 
their finances, buy their 
homes, and save and invest  
for the future. 

Our HSBC Premier and 
Advance propositions are 
aimed at mass affluent and 
emerging affluent customers 
who value international 
connectivity. For customers 
with simpler banking needs, 
we offer a full range of 
products and services 
reflecting local requirements.

Adjusted profit before tax

Commercial Banking 
(‘CMB’)

Global Banking and 
Markets (‘GB&M’)

Global Private  
Banking (‘GPB’)

We support approximately  
1.5 million business customers 
in 53 countries and territories, 
ranging from small enterprises 
focused primarily on their 
domestic markets, through  
to large companies operating 
globally.

Our services include working 
capital, term loans, payment 
services and international 
trade facilitation, as well as 
expertise in mergers and 
acquisitions, and access to 
financial markets.

We serve approximately  
4,100 clients in more than 50 
countries and territories. We 
support major government, 
corporate and institutional 
clients worldwide. 

Our product specialists 
continue to deliver a 
comprehensive range of 
transaction banking, financing, 
advisory, capital markets and 
risk management services.

We serve high net worth  
and ultra high net worth 
individuals and families, 
including those with 
international banking needs.

Services provided include 
Investment Management, 
which includes advisory  
and brokerage services,  
and Private Wealth Solutions, 
which comprises trusts and 
estate planning, to protect  
and preserve wealth for  
future generations.

$7.1bn

(2017: $6.5bn)

$7.7bn

(2017: $6.8bn)

$6.1bn

(2017: $5.8bn)

$0.3bn

(2017: $0.3bn)

Adjusted risk-weighted assets

$126.9bn $321.2bn $281.0bn $16.8bn

(31 Dec 2017: $118.1bn)

(31 Dec 2017: $289.8bn)

(31 Dec 2017: $293.2bn)

(31 Dec 2017: $15.8bn)

 Our global businesses are presented on an adjusted basis, which is consistent with the way in which we assess the performance of our global businesses. 

Return on tangible 
equity

Adjusted 
jaws

Dividends per ordinary 
share in respect of 2018 

8.6% 

Target: >11% by 2020 
(2017: 6.8%)

(1.2)%

Target: positive

$0.51

Target: sustain

For further details, see page 17.

3

Our global businessesDelivery against Group financial targetsHSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic Report 
Strategic Report

Group Chairman’s 
statement

Our ability to meet our targets depends on being able to help 
our customers manage the present uncertainty and capture 
the opportunities that unquestionably exist.

This performance allows us to approve a fourth 
interim dividend of $0.21, bringing the total 
dividend for 2018 to $0.51.

The Board of Directors

There were a number of Board changes in 2018.

Jonathan Symonds became Deputy Group 
Chairman. Iain Mackay left the business after  
11 years, with the last eight spent as Group Finance 
Director. My thanks go to Iain for his dedicated 
service to the Group, and in particular for the 
integral role he played in executing the Group 
strategy and improving the quality of our financial 
reporting. Ewen Stevenson joined the Board  
as Group Chief Financial Officer on 1 January  
this year.

We said goodbye to Phillip Ameen, Joachim Faber 
and John Lipsky, all of whom retired from the 
Board. I am very grateful to each of them for their 
invaluable advice and counsel. Their departures led 
to a reduction in the size of the Board as part of our 
ongoing work to simplify, clarify and strengthen 
governance arrangements.

We also cut the number of Board committees from 
seven to five and simplified subsidiary governance. 
I believe this creates clearer and stronger lines of 
authority and accountability, enabling the Board  
to devote more time to priority areas.

We welcome the new UK Corporate Governance 
Code, which places greater emphasis on how the 
Board considers the interests of all stakeholders in 
its discussions and decision making, and promotes 
a strong internal culture.

Mark E Tucker Group Chairman

HSBC is in a strong position. Our performance in 
2018 demonstrated the underlying health of the 
business and the potential of the strategy that John 
Flint, our Group Chief Executive, announced in June.

“ The fundamentals for growth in Asia  
remain strong in spite of a softer regional 
economic outlook.”

Despite a challenging external environment in  
the fourth quarter, all of our global businesses 
delivered increased profits and the Group achieved 
a higher return on tangible equity in 2018. Asia 
again contributed a substantial portion of the 
Group’s profits, notably in Retail Banking and 
Wealth Management and Commercial Banking. 
Overall, the Group delivered reported profit before 
tax of $19.9bn, up 16% on 2017, and adjusted profit 
before tax of $21.7bn, up 3%.

4

HSBC Holdings plc Annual Report and Accounts 2018Group Chairman’s statement

We see the new Code as an opportunity  
to further enhance our existing stakeholder 
engagement, ensuring that the business as a 
whole can continue to develop constructive  
and considerate relationships with all those  
with whom we work. We will include details  
of this in the Annual Report and Accounts 2019.

“ The Board fully endorses the Group’s 
commitment to develop and support our people 
and we offer the Group Management Board our 
wholehearted support in realising that ambition.”

Connecting customers to opportunities

The financial targets that John announced in  
June remain appropriate, even as the global 
economic outlook becomes less predictable.  
Our ability to meet them depends on being  
able to help our customers manage the present 
uncertainty and capture the opportunities  
that unquestionably exist.

The system of global trade remains subject to 
political pressure, and differences between  
China and the US will likely continue to inform 
sentiment in 2019. However, the conclusion  
of major trade agreements – including the 
Comprehensive and Progressive Agreement  
for Trans-Pacific Partnership; the EU’s landmark 
bilateral agreements with Japan and Singapore; 
and the potential ratification of the US-Mexico-
Canada Agreement in 2019 – provide important 
counterweights that could give impetus to 
international trade in the year ahead.

The fundamentals for growth in Asia remain strong 
in spite of a softer regional economic outlook. The 
structural and financial reforms underway across 
the region should continue to support economic 
development. China remains subject to domestic 
and external pressures, but we expect it to maintain 
strong growth. We also expect further financial 
liberalisation to form part of China’s response to 
changing external conditions. This will benefit 
domestic and international customers and investors.

The US economy and the influence of the Federal 
Reserve remain central to global sentiment. We 
expect policymakers to adopt a more cautious 
stance in 2019, even as the economy continues  
to grow. A slowdown in the pace of US interest 
rate rises could carry positive implications for  
Asian economies and businesses, as well as  
for US growth. Both the Mexican and Canadian 
economies are poised to grow at a steady pace.

Many of our UK customers are understandably 
cautious about the immediate future, given the 
prolonged uncertainty surrounding the UK’s exit 
from the European Union. HSBC UK, our new  
UK ring-fenced bank, has an important role in 
supporting our customers as they prepare for a 
range of possible outcomes. Our universal banking 
business in France will also help provide continuity 
to our customers in the UK and the rest of Europe. 
In Europe, as elsewhere, we are confident in our 
ability to help customers make the most of the 
opportunities they see.

There are more risks to global economic growth 
than this time last year, and we remain alive and 
responsive to all possibilities. Our strong balance 
sheet and revenue base equip us to navigate these 
risks and, most importantly, enable us to help our 
customers negotiate their own paths.

5

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic ReportStrategic Report | Group Chairman’s statement

Fulfilling our potential

Many thanks

Enabling our people to do their jobs to the best  
of their ability is a priority for the Board, and for  
me personally. They are essential to our present 
and future success. The Board fully endorses the 
Group’s commitment to develop and support our 
people and we offer the Group Management  
Board our wholehearted support in realising  
that ambition.

My thanks go to John and each of the 235,000 
people who work for HSBC. Their hard work, 
commitment and talent has been key to the 
Group’s progress in 2018. Our challenge and 
shared purpose is to build on that good work 
through the rest of 2019 and beyond. I have  
every confidence we can do so.

“ Our strong balance sheet and revenue base 
equip us to navigate these risks and, most 
importantly, enable us to help our customers 
negotiate their own paths.”

Mark E Tucker
Group Chairman
19 February 2019

I had the honour of officially opening the new 
headquarters of HSBC UK in Birmingham in 
December. As well as providing a new home for 
the UK ring-fenced bank, One Centenary Square 
houses the European hub of HSBC University,  
our global learning and development centre.  
Since then, we have opened new HSBC University 
hubs at our new premises in Dubai, and in Mexico  
City. These cutting-edge facilities form part of  
our response to the complex challenges our 
employees now face working for a global bank  
in an unpredictable environment. HSBC University 
aims not only to equip them with the right skills, 
but also to help them understand the culture that 
will continue to make HSBC a unique organisation.

6

HSBC Holdings plc Annual Report and Accounts 2018Group Chief Executive’s 
review

Helping our people be at their best is the critical enabler 
of our business strategy and fundamental to delivering 
our financial targets.

John Flint Group Chief Executive

In June 2018, I set out a plan to get HSBC growing 
again and to create value for shareholders. While 
this targets clear financial outcomes, it has our 
customers at its centre. We want to bring more  
of HSBC to more people and to serve them in the 
best possible way.

“ We want to bring more of HSBC to  
more people and to serve them in the  
best possible way.”

The eight strategic priorities that I outlined  
in June are the key to achieving these aims.  
We are seeking to connect more customers  
to our international network and high-growth 
markets. We are working to improve our capital 
efficiency and to turn our US business around.  
We are investing in technology and our digital 
capabilities to serve our customers better and  
stay competitive. We are also taking steps to 
support our people more effectively and help  
them be at their best.

I am encouraged by our progress so far. We  
are growing customer numbers and capturing 
market share in our scale markets and from our 
international network. Our US business is short  
of where we want it to be, but is moving in the 
right direction. Our investment in technology is 
making our business simpler, safer, and easier  
for our customers to use. We have launched new 
products and made strategic hires in mainland 
China and Hong Kong that are materially improving 
our service to international clients. We have also 
established our UK ring-fenced bank.

These were important factors in our 2018 financial 
performance. Revenue growth in our four global 
businesses helped deliver higher Group reported 
and adjusted profit before tax. Group return on 
tangible equity – our headline measure – was also 
up significantly from 6.8% in 2017 to 8.6%. This is  
a good first step towards meeting our return on 
tangible equity target of more than 11% by 2020.

Engaging our people

HSBC has a strong and proud culture. We 
understand our role and our purpose, and that 
HSBC exists to serve others. As Group Chief 
Executive, I have a responsibility to nurture and 
preserve those aspects of our culture that serve  
us well. I also recognise that I have a responsibility 
to improve aspects of our behaviours that may  
be impeding our performance.

In my first year in this role, I started a conversation 
throughout the bank about how we help our 
people be the best version of themselves. This is 
part of a broader ambition to create what we call 
the healthiest human system in our industry.

7

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic ReportStrategic Report | Group Chief Executive’s review

There is more that we can do to create an 
environment that is sufficiently supportive, 
protective and engaging. We need to have more 
open and honest conversations. This is the least 
that our people should be able to expect. If we 
cannot provide it, it hurts our ability to serve not 
just our customers, but all the stakeholder groups 
on whom our success depends. It also impedes 
our ability to deliver our strategy and our targets.

We have started by signalling to our people  
that creating a safe and supportive working 
environment is a strategic priority for the business. 
Leaders are being encouraged to model the right 
behaviours and provide direction on the type of 
behaviour we expect. We are also opening 
conversations around issues like mental  
health, well-being, bullying and harassment.

We are making material changes to the 
organisation that allow us to support our people 
more effectively. Our governance procedures  
are being simplified and strengthened to reduce 
complexity and make it easier for people to do their 
jobs. We are also helping our people work more 
flexibly. On learning and development, we have 
opened new HSBC University hubs around the 
world and improved access to digital training.

“ HSBC has a strong and proud culture.  
We understand our role and our purpose,  
and that HSBC exists to serve others.”

At an individual level, every person at HSBC  
is being encouraged to think about how we  
create the healthiest human system in our  
industry, and to play an active role in doing so.  
We are regularly collecting feedback from our 
people and it is informing the action we are taking.

The early signs are positive. In 2018, 66% of our 
employees said they would recommend HSBC  
as a great place to work, up from 64% the previous 
year. While this demonstrates an improvement in  
a relatively short space of time, it also shows that 
we have much further to go. This work will 
continue into 2019 and beyond. If we are 
successful, then we will materially improve  
all aspects of HSBC’s performance, including 
delivery of our strategy.

Business performance

All four global businesses grew adjusted  
revenue in 2018.

Retail Banking and Wealth Management had  
a very good year. Higher interest rates, rising 
customer numbers, and growth of more than 
$20bn in our UK and Hong Kong mortgage book  
all contributed to a strong rise in Retail Banking 
adjusted revenue. Despite a good performance  
in the first three quarters of the year, Wealth 
Management adjusted revenue fell slightly in  
2018 due to the effects of market volatility in  
the fourth quarter.

Commercial Banking had an excellent 2018, 
delivering double-digit adjusted revenue growth  
on the back of an outstanding performance in 
Global Liquidity and Cash Management. Credit  
and Lending generated adjusted revenue growth 
from higher balances, despite lower margins from 
increased competition. Solid performances in Asia 
and Europe enabled Global Trade and Receivables 
Finance to grow adjusted revenue despite an 
increasingly difficult environment for trade.

Global Banking and Markets grew adjusted 
revenue in spite of considerably reduced market 
activity in the fourth quarter. Our market-leading 
transaction banking franchises generated strong 
increases in adjusted revenue, which exceeded  
the reduction in markets-related revenue from 
Rates, Credit, and Equities.

Global Private Banking returned to growth in 2018 
on the back of new business won in Hong Kong. 
Adjusted revenue from deposits also increased on 
the back of interest rate rises.

Adjusted jaws was negative for 2018. While 
adjusted costs were broadly as we expected for  
the full year, adjusted revenue fell short due to 
market weakness in the fourth quarter. Positive 
jaws remains an important discipline in delivering 
our financial targets and we remain committed  
to it in 2019.

8

HSBC Holdings plc Annual Report and Accounts 2018Group Chief Executive’s review

Expected credit losses were slightly higher than 
loan impairment charges in 2017, reflecting the 
uncertain economic outlook in the UK  
and heightened downside risks.

We plan to achieve positive adjusted jaws in 2019 
and remain focused on achieving a return on 
tangible equity of over 11% by 2020, while 
maintaining a stable dividend.

Our common equity tier 1 ratio of 14% was lower 
than at the same point in 2017, due mainly to 
adverse foreign exchange movements and the 
impact of higher lending.

“ Despite more challenging market conditions at 
the end of year and a weaker global economic 
outlook, we are committed to the targets we 
announced in June.”

John Flint
Group Chief Executive
19 February 2019

We returned a total of $2bn to shareholders 
through share buy-backs in 2018, reflecting our 
desire to neutralise the impact of scrip dividends 
over the medium term. We remain committed  
to this policy, subject to regulatory approval.

Outlook

We have made a good start to 2019. Our Group 
revenue performance in January was ahead of our 
plan for the month and actual credit performance 
remained robust, albeit with some softening of 
credit performance in the UK. We continue to 
prepare for the UK’s departure from the EU in  
order to provide continuity for our customers in  
the UK and mainland Europe. Our well-established 
universal bank in France gives us a major 
advantage in this regard. Our immediate priority  
is to help our customers manage the present 
uncertainty.

Despite more challenging market conditions at  
the end of the year and a weaker global economic 
outlook, we are committed to the targets we 
announced in June. We remain alert to the 
downside risks of the current economic 
environment, especially those relating to the UK 
economy, global trade tensions and the future path 
of interest rates. We will be proactive in managing 
costs and investment to meet the risks to revenue 
growth where necessary, but we will not take 
short-term decisions that harm the long-term 
interests of the business.

9

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic ReportStrategic Report
Strategic Report

Our strategy

Our strategy enables us to connect customers to opportunities. It is  
supported by long-term global trends and our strong combination of  
strategic advantages.

Long-term trends

Our industry continues to be affected by several long-term and global trends.

The world is expected to continue to become more connected as global flows 
of trade, finance and data continue to grow.

Global services exports
($tn)

Source: Oxford Economics, Bilateral Trade in Services (2018).

2030

2018

12.3
5.6

Global trade growth is expected to continue and trade within regions is expected 
to be a key driver, accounting for over 40% of goods volume growth.

Global trade volume growth of goods, 
2017–2025 ($tn)

Source: McKinsey & Company.

Within regions growth

Across regions growth

4.7
6.6

Half of the world’s population is now considered middle class or wealthier,  
and this proportion is expected to grow to approximately two-thirds by 2030. 
Almost nine in 10 of the next billion middle-class consumers will be Asian.

Global population by income segment
(% of total)

2030

33

Source: Brookings, A Global Tipping point: Half the world is now middle class or wealthier (2018).

2018

Climate change is accelerating and global temperatures are trending 
significantly higher. Investment in renewable energy capacity will be  
needed to limit the global temperature increase to 2ºC.

Source: OECD, Investing in Climate, Investing in Growth (2017); BP, Statistical Review  
of World Energy; HSBC analysis.

50

Key

Vulnerable or poor
Middle class or wealthier

Renewables share of megawatts 
installed capacity for plants in
operation in G20 countries
(%)

2050 requirement

2017

67

50

71
33

Client examples 

Imagination:  
creative agency, UK

Euroimmun:  
medical diagnostics, Germany

CLP Holdings Limited (‘CLP’): 
power and utilities, Hong Kong

Imagination, a creative agency 
and fast-growing global authority 
on brand experience, found  
itself outgrowing its banking 
relationship and constrained  
by its bank’s local focus. HSBC 
provided Imagination with the 
benefits of a robust international 
network including greater access 
to debt and liquidity, an optimised 
banking experience across 10 
countries through HSBCnet, and 
an integration with Imagination’s 
enterprise resource planning 
system for holistic viewing of 
transactions and account details.

Euroimmun was acquired by a  
US medical technology company.  
Both companies were long-standing 
CMB clients, so HSBC was 
mandated with settlement of the 
consideration. An introduction to 
HSBC’s GPB business in Germany 
led to Euroimmun’s largest 
shareholder and its Chief Financial 
Officer placing the majority of sale 
proceeds with GPB. Through 
collaboration between our CMB, 
GB&M and GPB businesses, we 
were able to provide multi-product 
solutions during critical events for 
the client.

CLP, a Hong Kong-listed pan-Asian 
power business, is committed  
to supporting the Hong Kong 
government’s target to reduce carbon 
intensity by 65–70% by 2030 from 
2005 levels. HSBC has assisted CLP  
as Sole Adviser in establishing the  
‘CLP climate action finance framework’ 
to attract qualified investments in  
the transitioning to a low-carbon 
economy. Under this framework, HSBC 
acted as a joint bookrunner on the 
debut $500m Reg S Energy Transition 
Bond issued by Castle Peak Power 
Company Limited, to help finance  
the development of a new gas-fired 
generation unit in Hong Kong.

10

HSBC Holdings plc Annual Report and Accounts 2018Our strategy
Our strategy

The long-term trends outlined on the previous page reinforce our 
strategic advantages as a leading international bank with exceptional 
access to the fastest growing markets and robust balance sheet strength.

Strategic advantages

Leading international bank

 – More than 50% of Group client 

revenue linked to international clients

 – ‘World’s Best Bank for Transaction 

Services’3

 – Chosen by large corporates across 
regions as their lead international 
bank4 

International client revenue5  
(% of total)

2018

2017

Transaction banking revenue
($bn)

2018

2017

54.3
54.2

16.6
14.5

Exceptional access to 
high-growth markets

 – Wide breadth of access to high-

Geographical revenue mix6

growth developing markets in Asia, 
the Middle East and Latin America
 – Investment aligned to high-growth 

markets to deliver shareholder value 

 – Committed to enhanced customer 

service and investments in 
technology to help capture growth 
opportunities

5.2%

11.5%

2018 revenue:
$53.9bn

30.2%

48.6%

Balance sheet strength

 – Continue to maintain strong capital, 
funding and liquidity position with 
diversified business model

 – Conservative approach to credit risk 

and liquidity management

 – Low earnings volatility
 – Foundation for sustained dividend; 
strong capacity for distribution to 
shareholders

For footnotes, see page 67.

4.5%

Key

North America
Europe
Middle East and North Africa
Asia
Latin America

Common equity tier 1 ratio 
(%)

2018

2017

14.0
14.5

ECL/LICs as % of average gross loans
and advances to customers  
(bps)

2018

2017

Liquidity coverage ratio
(%)

2018

2017

18
19

154
142

11

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic ReportStrategic Report

Strategic priorities

We entered the next phase of our strategy in 2018, focused on growth and 
creating value for our stakeholders. 

Return to growth and value creation
In our June 2018 Strategy Update,  
we outlined eight strategic priorities  
to deliver growth, improve returns, 
empower our people, and enhance our 
customer experience. Each priority has  
a target or set of targeted outcomes  
by 2020. The table opposite contains  
a summary of our progress, with 
additional details provided below.

purchasing of homes, as we grew our 
mortgage market share to 6.6%8. For  
our corporate clients, we launched our 
largest ever dedicated SME fund, with 
£12bn of funding, including £1bn of 
funding to help UK companies grow 
overseas. While HSBC UK has seen  
initial growth in retail customers (up  
by 251,000, a growth of 2%), we are  
still driving initiatives to grow our 
commercial customer base.

Growth from areas of strength

Strategic priority 1: We made a strong 
start in accelerating growth from our 
Asian franchise after making select 
investments in areas such as Hong 
Kong and our wealth business. Overall, 
Asia adjusted revenue was 11% higher 
than the previous year with double-
digit growth in Hong Kong, mainland 
China and the Pearl River Delta. 
Despite some market uncertainty, we 
continued to support customers as  
we increased loan balances by 9%.  
Our wealth business in Asia7 gained 
positive momentum with double-digit 
revenue growth in Private Banking and 
Asset Management, and 4% growth in 
RBWM Wealth distribution. However, 
Asia Insurance manufacturing revenue 
was down 11% versus 2017 due to 
adverse market conditions.

We continue to support clients and 
economies through the China-led Belt 
and Road Initiative, and FinanceAsia 
recognised our market leadership by 
awarding us the ‘Best Belt and Road 
Bank’ in Asia for the second 
consecutive year.

In sustainable finance, our goal is  
to be a leading partner for our clients  
to help the world’s transition to a 
low-carbon economy. We have made 
good progress with our ambition  
to provide $100bn of sustainable 
financing, facilitation and investment 
by 2025, with a cumulative total of 
$28.5bn delivered in 2017 and 2018. 
For further details on our sustainable 
finance commitment, see page 27.

Strategic priority 2: We completed  
the set-up of our UK ring-fenced bank, 
HSBC UK, six months ahead of the  
legal deadline, and we opened our  
new UK head office in Birmingham.  
We supported our retail customers’ 

12

Strategic priority 3: We continue to  
make investments to enable growth in  
our international network. In Global Trade 
and Receivables Finance (‘GTRF’), we  
are investing in a transformation of our 
operating model to help clients and 
colleagues conduct trade and manage 
capital more efficiently. In Securities 
Services, we are developing our digital 
proposition across many products.  
We are on track to achieve our target  
of mid to high single-digit revenue 
growth by 2020. International client 
revenue was up 7% compared with  
2017; transaction banking revenue  
grew 14%, driven by double-digit  
growth across Global Liquidity and  
Cash Management (‘GLCM’), Foreign 
Exchange and Securities Services.  
GTRF revenue grew by 2%, reflecting  
the subdued global trade environment.

Turnaround of low-return 
businesses

Strategic priority 4: The US turnaround  
is our most challenging strategic priority. 
Our US return on tangible equity (‘RoTE’) 
increased from 0.9% to 2.7%, supported  
by favourable expected credit losses, and 
capital released to HSBC Holdings. 
However, significant improvement is 
required to achieve our 2020 targeted 
outcome of greater than 6% RoTE in the US. 
Investments in our platforms and products 
are supporting organic growth. Our active 
customer base in RBWM increased by 
nearly 200,000 to 1.3 million people. We 
grew CMB revenue by 7% and transaction 
banking revenue in GB&M by 9%.

Strategic priority 5: To enhance returns for 
our shareholders, we have committed to 
improving our capital efficiency. In 2018, 
our revenue over risk-weighted assets 
(‘RWAs’) ratio grew by 0.3 percentage 

points to 6.2%, driven by broad-based 
revenue growth across our four global 
businesses. We continue to redeploy 
RWAs to higher-return businesses.

Putting the customer at the centre

Strategic priority 6: We aim to create  
the capacity to invest in growth and 
technology through a combination of  
cost discipline and revenue growth. We 
did not achieve our target of positive 
adjusted jaws in 2018, in part due to 
unexpected market volatility in the last 
two months of the year, which impacted 
revenue. However, we remain committed 
to the discipline of positive adjusted jaws. 
Our revenue growth helped support 
$4.1bn in investment for business growth, 
productivity, regulatory and mandatory 
purposes. We are already seeing results, 
with approximately 45% of retail 
customers now digitally active and  
more than 30% of sales through digital 
channels9. In CMB, we halved the 
onboarding time to an average of  
11 days for clients.

Strategic priority 7: We exist, at our  
core, to serve our customers and we 
made a commitment in June 2018 to 
improve customer service in our eight 
‘scale markets’10. We are measuring  
our performance against customer 
satisfaction indices. In 2018, six markets  
in RBWM and three markets in CMB 
sustained a top-three rank and/or 
improved by two ranks in customer 
satisfaction.

Empower our people

Strategic priority 8: We have committed  
to simplifying the organisation and 
investing in the future skills of our 
employees. We continue to improve our 
employee engagement, as reflected in the 
improvement of our employee advocacy  
by two percentage points to 66%. Our 
ESG rating is derived from the impact we 
have on our wider stakeholders. We are 
currently rated an ‘Average performer’, 
and we are driving several initiatives  
to achieve an ‘Outperformer’ rating. 
Information on how we are empowering 
our people can be found in the ‘How we 
do business’ section on pages 22 to 29, 
with additional details in our ESG Update 
in April 2019.

HSBC Holdings plc Annual Report and Accounts 2018Strategic priorities

Progress on our strategic priorities

Strategic priorities

1 Accelerate growth 

from our Asia 
franchise; be the 
leading bank to 
support drivers of 
global investment: 
China-led Belt and 
Road Initiative and 
the transition to a 
low-carbon economy 

Deliver  
growth  
from areas  
of strength

Targets by end of 
2020

 – High single-digit 

revenue growth p.a. 
from Asia franchise

 – Market share  
gains in eight  
scale markets10
 – No. 1 international 
bank for Belt and 
Road Initiative

 – $100bn in sustainable 

financing and 
investment11

Performance in 
2018 (vs prior 
period)

 – Asia adjusted  
revenue: +11%
 – Hong Kong: +14%
 – Pearl River Delta: 

Highlights

 – Wealth in Asia7 revenue, excluding market impacts  

in Insurance12, improved 13%

 – Five of eight scale markets10 gained loan and/or deposit 

market share13

+31%

 – Belt and Road Initiative: Awarded ’Best Belt and  

 – ASEAN: +3%
 – Wealth in Asia7: +1%

Road Bank’ in Asia for the second consecutive year  
by FinanceAsia

 – Sustainable financing 

 – Pearl River Delta: Launched co-brand credit card  

and investment 
(global): $28.5bn 
cumulative (+$17.4bn  
in 2018)

with JD Finance

 – Awarded ’Asia’s Best Bank for Sustainable Finance’  

by Euromoney

2 Complete the 

establishment  
of UK ring-fenced 
bank and grow 
market share

 – Market share gains

 – Market share in 

mortgages: 6.6%  
(+0.5 percentage 
points)

 – Completed set-up of UK ring-fenced bank and opened  
new UK head office in Birmingham in October 2018
 – Launched dedicated SME fund with £12bn of funding, 

including £1bn of funding to help UK companies  
grow overseas

 – Launched Connected Money app to enable retail banking 
customers to view balances and transactions from their  
UK bank accounts, including those with other providers,  
in one place

3 Gain market  

share and deliver 
growth from our 
international 
network

 – Mid to high 

single-digit revenue 
growth per annum 
from international 
network14

 – Market share gains in 
transaction banking

 – International client 

revenue: +7%

 – Transaction banking15 

revenue: +14%

 – GLCM revenue +21%; FX revenue +10%; Securities 
Services revenue +11%; GTRF revenue +2% despite 
subdued global trade environment

 – Market share gains in GLCM, GTRF and FX16; GTRF  

market share in Singapore and Hong Kong up by three  
and one percentage points, respectively

4 Turn around  

our US business

 – US return on tangible 

equity >6%

 – US RoTE: 2.7% (+1.8 
percentage points)

 – US adjusted revenue of $4.8bn up 1% vs 2017
 – Adjusted profit before tax of $1.0bn up 32% vs 2017
 – Nearly 200,000 more active retail customers
 – Completed multi-year core banking system upgrade, 

paving the way for significantly enhanced client digital 
experience

 – Continue to redeploy RWAs to higher-return businesses

 – Jaws impacted by negative market environment in the  

last quarter of 2018

 – Revenue growth helped support $4.1bn in investment for 
growth, productivity, regulatory and mandatory purposes

Turnaround  
of low-return 
businesses

5 Improve capital 

efficiency

 – Increase in asset 

 – Revenue / average 

 – Overall capital efficiency improvement driven by 4% 

productivity

RWA: 6.2% (+30bps)

revenue growth

6 Create capacity  

for increasing 
investments in 
growth and 
technology through 
efficiency gains

 – Positive adjusted 

jaws, on an annual 
basis, each financial 
year

 – Adjusted jaws: 
negative 1.2%

Build a bank  
for the future 
that puts the 
customer at 
the centre

Empower  
our people

7 Enhance customer 

centricity and 
customer service

 – Improve customer 

satisfaction17 in eight 
scale markets10

 – Markets that sustained 
top-three rank and/or 
improved by two ranks 
in customer satisfaction:
 – RBWM: six markets18
 – CMB: three markets19

 – Improved digital capabilities and customer journeys
 – RBWM: circa 45% of customers now digitally  

active and more than 30% of sales are through  
digital channels20

 – CMB: simplified online journeys on HSBCnet for  

41,000 clients across 36 countries

8 Simplify the 

organisation and 
invest in future skills

 – Improved employee 

 – Employee 

 – Made governance more efficient, simplified policies, 

engagement
 – ESG rating: 

‘Outperformer’21

engagement:  
66% (+2%)
 – ESG rating:  

‘Average’ performer

and streamlined processes

 – Actively promoted learning and development  

opportunities for employees with the set-up of  
the HSBC University Online and additional online  
training courses

For footnotes, see page 67. 

13

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic Report 
Strategic Report

Financial overview

Reported results

This table shows our reported results for 
the last three years ended 31 December 
2018, 2017 and 2016.

HSBC adopted the requirements  
of IFRS 9 ‘Financial Instruments’ on  
1 January 2018, with the exception of  
the provisions relating to the presentation 
of gains and losses on financial liabilities 
designated at fair value, which were 
adopted on 1 January 2017.

Under IFRS 9, the recognition and 
measurement of expected credit losses 
differs from the approach under IAS 39. 
The change in expected credit losses 
relating to financial assets under IFRS 9 is 
recorded in the income statement under 
‘change in expected credit losses and 
other credit impairment charges’ (‘ECL’). 
As prior periods have not been restated, 
changes in impairment of financial assets 
in the comparative periods remain in 
accordance with IAS 39 and are 
recorded in the income statement under 
‘loan impairment charges and other 
credit risk provisions’ (‘LICs’) and are 
therefore not necessarily comparable  
to ECL recorded for the current period. 

All commentary in this financial overview 
compares the 2018 results with 2017, 
unless otherwise stated. 

Reported profit before tax 

Reported profit before tax of $19.9bn was 
$2.7bn or 16% higher, mainly reflecting 
growth in revenue. Operating expenses 
fell by $0.2bn, as increases, mainly 
associated with investments to grow the 
business, were more than offset by a net 
favourable movement in significant items, 
which included the non-recurrence of our 
costs to achieve programme.

Reported profit before tax included a net 
favourable movement of significant items 
of $2.1bn, which is described in more detail 
on page 34. Excluding these items and  
a favourable effect of foreign currency 
translation differences of $0.1bn, profit 
before tax increased by $0.6bn or 3%.

Reported revenue

Reported revenue of $53.8bn was 
$2.3bn or 5% higher, which reflected 
revenue growth in all global businesses, 
although revenue fell in Corporate 
Centre. The increase in reported revenue 
included a favourable effect of foreign 

14

Reported results

Net operating income before change in expected 
credit losses and other credit impairment charges 
(‘revenue’)

ECL/LICs

Net operating income

Total operating expenses

Operating profit

Share of profit in associates and joint ventures

Profit before tax

2018
$m

2017
$m

2016
$m

53,780

51,445

47,966

(1,767)

(1,769)

(3,400)

52,013

49,676

44,566

(34,659)

(34,884)

(39,808)

17,354

14,792

2,536

19,890

2,375

17,167

4,758

2,354

7,112

currency translation differences of 
$0.1bn, broadly offset by a net adverse 
movement in significant items of $0.1bn.

Significant items included: 

 – a net loss on disposals, acquisitions and 
investment in new businesses of $0.1bn 
in 2018, compared with a net gain of 
$0.3bn in 2017.

This was partly offset by:

 – a net release of provisions related to 
customer redress programmes in the 
UK of $0.1bn in 2018, compared with 
net charges of $0.1bn in 2017; and
 – lower adverse fair value movements  
on financial instruments (up $0.1bn).

Excluding significant items and foreign 
currency translation differences, revenue 
increased by $2.3bn or 4%.

Reported ECL/LICs

movement in significant items of $2.1bn. 
Significant items included:

 – the non-recurrence of costs to achieve, 

which were $3.0bn in 2017; and

 – customer redress programme costs of 
$0.1bn in 2018, compared with $0.7bn 
in 2017.

These were partly offset by:

 – settlements and provisions in 

connection with legal and regulatory 
matters of $0.8bn in 2018. This 
compared with a net release of  
$0.2bn in 2017;

 – a provision in relation to past service 

costs of guaranteed minimum pension 
benefits equalisation of $0.2bn in  
2018; and

 – the non-recurrence of gains on  
the partial settlement of pension 
obligations of $0.2bn in 2017.

In 2018, reported ECL of $1.8bn related 
mainly to RBWM ($1.2bn), notably in 
Mexico, the UK and Asia, as well as  
CMB ($0.7bn).

Excluding significant items and adverse 
foreign currency translation differences 
of $0.1bn, operating expenses increased 
by $1.8bn or 6%.

In 2017, reported LICs were $1.8bn, 
notably in RBWM ($1.0bn) as well as  
in CMB ($0.5bn) and GB&M ($0.5bn). 
This was partly offset by net releases  
in Corporate Centre of $0.2bn.

Foreign currency translation differences 
between the periods were $0.1bn 
favourable.

Reported operating expenses

Reported operating expenses of $34.7bn 
were $0.2bn or 1% lower, as an increase 
in operating expenses from near- and 
medium-term investments to grow  
the business, together with higher 
performance-related pay, were more 
than offset by a net favourable 

Reported share of profit in 
associates and joint ventures

Reported share of profit in associates  
of $2.5bn was $0.2bn or 7% higher, 
primarily reflecting an increase in income 
from Bank of Communications Co., 
Limited (‘BoCom’). 

Excluding the favourable effect of foreign 
currency translation differences of $41m, 
share of profit in associates increased  
by $0.1bn.

Dividends

On 19 February 2019, the Board 
announced a fourth interim dividend  
of $0.21 per ordinary share.

HSBC Holdings plc Annual Report and Accounts 2018Financial overview

Adjusted performance

Our reported results are prepared in 
accordance with IFRSs as detailed in 
the Financial Statements on page 224. 

Alternative performance measures  
are highlighted with the following 
symbol:

 For reconciliations of our reported results  
to an adjusted basis, including lists of 
significant items, see page 49.

We also present alternative 
performance measures. Adjusted 
performance is an alternative 
performance measure used to align 
internal and external reporting, identify 
and quantify items management 
believes to be significant, and provide 
insight into how management assesses 
period-on-period performance. 

To derive adjusted performance, we 
adjust for:

 – the year-on-year effects of foreign 

currency translation differences; and

 – the effect of significant items that 
distort year-on-year comparisons, 
which are excluded in order to improve 
understanding of the underlying trends 
in the business.

Adjusted results

This table shows our adjusted results  
for 2018 and 2017. These are discussed 
in more detail on the following pages.

Adjusted results

2018 
$m

2017 
$m

Adverse
$m

Favourable
$m

Net operating income before change in expected credit 
losses and other credit impairment charges (‘revenue’)

53,940

51,661

2,279

ECL/LICs

Total operating expenses

Operating profit

Share of profit in associates and joint ventures

Profit before tax

(1,767)

(1,713)

(54)

(32,990)

(31,231)

(1,759)

19,183

2,536

21,719

18,717

2,416

21,133

466

120

586

(%)

4%

(3)%

(6)%

2%

5%

3%

Adjusted profit before tax

On an adjusted basis, profit before  
tax of $21.7bn was $0.6bn or 3% higher, 
reflecting revenue growth from all 
global businesses, although revenue  
fell in Corporate Centre. Operating 
expenses increased, primarily reflecting 
the impact of investments to grow the 
business. In addition, ECL in 2018 were 
$1.8bn compared with LICs of $1.7bn  
in 2017.

From 1 July 2018, Argentina was 
deemed a hyperinflationary economy  
for accounting purposes. The impact  
of applying IAS 29 ‘Financial Reporting 
in Hyperinflationary Economies’ from  
1 July 2018 and presenting in accordance 
with IAS 21 ‘The Effects of Changes in 
Foreign Exchange Rates’ resulted in a 
$160m reduction in profit before tax. 
The effects of hyperinflation accounting 
in Argentina have not been deemed  
a significant item and are therefore 
included within adjusted results.

Reconciliation of reported to adjusted  
profit before tax

Adjusted profit before tax

Currency translation

Significant items:

 – costs of structural reform

 – costs to achieve

 – customer redress programmes

 – disposals, acquisitions and investment in new businesses

 – fair value movements on financial instruments

 – gain on partial settlement of pension obligation

 – past service costs of guaranteed minimum pension  

benefits equalisation

 – restructuring and other related costs

 – settlements and provisions in connection with legal and regulatory 

matters22

 – currency translation on significant items

2018 
$m

2017 
$m

21,719

21,133

—

87

1,829

3,879

361

—

93

165

100

—

228

66

816

—

420

3,002

763

(221)

245

(188)

—

—

(198)

56

Reported profit before tax

19,890

17,167

15

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic Report 
 
Strategic Report | Financial overview

Adjusted performance continued

Adjusted revenue

Adjusted revenue of $53.9bn increased by 
$2.3bn or 4%, reflecting revenue growth 
in all global businesses, partly offset by 
lower revenue in Corporate Centre.

 – In RBWM, revenue increased by $1.7bn 

or 8%, driven by growth in Retail 
Banking, reflecting deposit and lending 
balance growth, and the benefit of 
wider deposit margins in Hong Kong. 
These factors were partly offset by 
margin compression on mortgages  
in Hong Kong and the UK. Revenue  
in Wealth Management decreased,  
as a result of lower life insurance 
manufacturing revenue, partly offset by 
higher investment distribution revenue.

 – In CMB, revenue rose $1.6bn or 12%, 
notably in Global Liquidity and Cash 
Management (‘GLCM’) as we benefited 
from wider deposit margins, primarily in 
Hong Kong, and growth in average 
balances mainly in the UK. In addition, 
revenue increased in Credit and Lending 
(‘C&L’), notably in the UK and Hong 
Kong due to higher average balances.
 – In GB&M, revenue was $0.2bn or 1% 
higher mainly due to growth in GLCM 
and Securities Services from interest 
rate rises and higher average balances. 
These increases were partly offset by 
lower revenue in Global Markets as 
revenue growth in Foreign Exchange 
was more than offset by reductions  
in Rates and Credit due to subdued 
client activity and spread compression.

 – In GPB, revenue was $0.1bn or 4% 
higher, mainly in Hong Kong from 
higher deposit revenue as we benefited 
from wider margins, and from higher 
investment revenue. This increase was 
partly offset by lower revenue resulting 
from client repositioning.

 – In Corporate Centre, negative adjusted 

revenue of $0.2bn compared with 
adjusted revenue of $1.2bn in 2017.  
This reduction was largely in Central 
Treasury, and included the adverse 
effects of hyperinflation accounting  
in Argentina of $231m. Revenue from 
our legacy portfolios also decreased, 
mainly due to losses on portfolio 
disposals.

Movement in adjusted revenue compared 
with 2017

Retail Banking and Wealth Management

Commercial Banking

Global Banking and Markets

Global Private Banking

Corporate Centre

Total

2018
$m

21,935

14,885

15,512

1,785

(177)

2017
$m

Variance
$m

20,220

13,247

15,285

1,723

1,186

1,715

1,638

227

62

53,940

51,661

2,279

4%

(1,363)

(115)%

%

8%

12%

1%

4%

Adjusted ECL/LICs

In 2018, adjusted ECL were $1.8bn. These 
included charges in RBWM ($1.2bn), 
notably against our unsecured lending 
balances in Mexico, the UK and Asia. In 
the UK, ECL also included charges related 
to the current economic uncertainty.

In CMB, ECL of $0.7bn reflected charges 
in most regions, including a charge in  
the UK relating to the current economic 
uncertainty, partly offset by releases  
in North America.

These charges were partly offset by  
a net release in Corporate Centre of 
$0.1bn related to the legacy credit 
portfolio in the UK.

In 2017, adjusted LICs of $1.7bn mainly 
related to RBWM ($1.0bn). These 
included LICs in Mexico, the UK and 
Hong Kong against unsecured lending 
balances. In CMB, LICs of $0.5bn in 2017 
included charges in Asia, the UK, Mexico 
and the UAE, partly offset by net releases 
in North America.

Adjusted operating expenses

new capabilities and functionalities  
for Global Markets, Global Banking and 
Securities Services, and also continued 
to invest in the HSBC Qianhai Securities 
joint venture in mainland China. We also 
increased our investment in productivity 
programmes (up $0.3bn), mainly in 
Technology and Operations.

Performance-related pay increased  
by $0.2bn and volume-related growth 
increased by $0.2bn.

The cost savings from our productivity 
programmes absorbed the impact of 
inflation. Our UK bank levy charge 
remained broadly unchanged.

The number of employees expressed  
in full-time equivalent (‘FTE’) staff at  
31 December 2018 was 235,217, an 
increase of 6,530 from 31 December 
2017. This increase reflected 
investments in business growth 
programmes across RBWM, GB&M  
and CMB. Additionally, the number  
of contractors as at 31 December  
2018 was 10,854, a decrease of  
2,040 from 31 December 2017. 

Adjusted operating expenses of $33.0bn 
were $1.8bn or 6% higher. This mainly 
reflected near- and medium-term 
investments to grow the business (up 
$0.9bn). In RBWM, these were primarily 
to grow our franchise through front-line 
recruitment, marketing and developing 
digital capabilities, including products 
and customer propositions. In GB&M, 
we made strategic hires and invested in 

The effect of hyperinflation accounting  
in Argentina reduced adjusted operating 
expenses by $63m.

Adjusted share of profit in 
associates and joint ventures

Adjusted share of profit in associates of 
$2.5bn was $0.1bn or 5% higher than in 
2017, reflecting an increase in income 
from BoCom.

Adjusted operating expenses^
($bn)

2017
$31.2bn

2018
$33.0bn

0.9
30.3

7.2

7.3

7.5

0.9
7.6

7.8

7.8

7.6

0.9
8.0

Adjusted operating expenses
by year
($bn)

1.0
32.0

Key

UK bank levy
Adjusted 
operating 
expenses 
(excluding UK 
bank levy)

* UK bank levy charge 
   for 2018 included   
   $41m incurred in 1Q18.
^Quarterly adjusted   
   operating expenses 
   are presented at 
   average 4Q18 
   exchange rates.

1Q17

2Q17

3Q17

4Q17

1Q18

2Q18

3Q18

4Q18

2017

2018*

16

HSBC Holdings plc Annual Report and Accounts 2018 
 
Financial overview

Balance sheet and capital

Balance sheet strength

Total reported assets of $2.6tn  
were $36.4bn or 1% higher than at  
31 December 2017 on a reported basis, 
and 5% higher on a constant currency 
basis. We continued our targeted  
asset growth, notably in Asia.

Distributable reserves

The distributable reserves of HSBC 
Holdings at 31 December 2018 were 
$30.7bn, compared with $38.0bn  
at 31 December 2017. The decrease  
was primarily driven by distributions  
to shareholders of $10.1bn, which  
were higher than distributable profits 
generated of $5.7bn, as well as share 
buy-backs of $2.0bn, partly offset by 

gains from IFRS 9 transitional adjustments 
of $1.0bn and fair value gains net of tax 
due to movements in our own credit risk 
of $0.9bn. A decrease of $3.0bn arose 
from the re-presentation of the 2017  
share buy-back.

Capital strength

We manage our capital in an effort to 
ensure we exceed current regulatory 
requirements and are well placed to 
meet those expected in the future.  
We monitor our position using capital 
ratios. These measure capital relative  
to a regulatory assessment of risks taken. 
We quantify how these risks relate to  
our businesses using RWAs.

 Details of these risks are included on page 148. 

Our CET1 ratio at 31 December 2018  
was 14.0%, down from 14.5% at  
31 December 2017. This decrease was 
primarily driven by foreign currency 
translation differences, the share 
buy-back and an increase in RWAs  
due to balance sheet growth.

 Further details on movements in capital are 
included on page 150. 

Adoption of IFRS 9

HSBC adopted the requirements of IFRS 9 
on 1 January 2018, with the exception of 
the provisions relating to the presentation 
of gains and losses on financial liabilities 
designated at fair value, which were 
adopted from 1 January 2017. The 
adoption of IFRS 9 reduced our net 
assets at 1 January 2018 by $1.6bn.

Delivery against Group financial targets

Return on tangible equity
(%)

2018

2017

2016

Return on tangible equity 

Our target is to achieve a reported return on tangible equity (‘RoTE’)  
of more than 11% by the end of 2020. We intend to do this while 
maintaining a common equity tier 1 (‘CET1’) ratio of greater than 14%.

8.6
6.8
2.6

RoTE is calculated as reported profit attributable to ordinary shareholders 
less changes in goodwill and the present value of in-force long-term 
insurance business, divided by average tangible shareholders’ equity.  
A targeted reported RoTE of 11% in 2020 is broadly equivalent to a 
reported return on equity (‘RoE’) of 10%.

In 2018, we achieved a RoTE of 8.6% compared with 6.8% in 2017.

Adjusted revenue up

4.4% Adjusted jaws

(1.2)%

Adjusted operating 
expenses up

5.6%

Adjusted jaws

Adjusted jaws measures the difference between the rates of change  
in adjusted revenue and adjusted operating expenses.

Our target is to maintain positive adjusted jaws on an annual basis,  
while noting the sensitivity of the impact on adjusted jaws of  
unexpected movements in revenue or operating expenses growth. 

Positive jaws occurs when the figure for the percentage change in  
revenue is higher than, or less negative than, the corresponding rate  
for operating expenses.

In 2018, adjusted revenue increased by 4.4% and our adjusted operating 
expenses increased by 5.6%. Adjusted jaws was therefore negative 1.2%. 

Total dividends declared in respect of the year
($bn)

2018

2017

2016

Dividends

10.2
10.2
10.1

We plan to sustain the annual dividend in respect of the year at its 
current level for the foreseeable future. Growing our dividend will  
depend on the overall profitability of the Group, delivering further  
release of less efficiently deployed capital and meeting regulatory  
capital requirements in a timely manner.

To achieve these financial targets by 2020, we aim to deliver mid-single-digit growth in revenue, low- to mid-single-digit growth in 
operating expenses, and approximately 1–2% annual growth in RWAs. Given the current economic environment, we will seek to 
offset some or all of any possible weaker-than-planned revenue growth with actions to manage operating expenses and investments.

17

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic ReportStrategic Report

Global businesses

We manage our products and services globally through our global businesses.

Retail Banking and Wealth Management

Key events

 – In RBWM, we grew active customers 
by 1.2 million in 2018 through our 
continued investments in strategic 
initiatives to drive growth in key 
markets and through lending products. 
We grew our mortgage book by over 
$20bn in the UK and Hong Kong, 
strengthening our position in these 
markets. We increased credit card 
issuances by 24%, notably in the  
UK, Mexico, the US and Hong Kong.
 – We upgraded our wealth proposition 
in Asia through the launch of HSBC 
Life in Hong Kong, the improvement 
of our wealth investment capability 
for mobile banking in China, and the 
enhancement of our wealth product 
offering in Hong Kong for high net 
worth investors. 

 – We listened to our customers and have 
acted on feedback to improve product 
features and have made it easier for 
customers to bank with us through 
digital transformation. The PayMe app 
in Hong Kong processes three million 
transactions per month and the 
Connected Money app in the UK has 
had more than 200,000 downloads 
since its launch in May 2018.

Financial performance

Adjusted profit before tax of $7.1bn 
was $0.6bn or 9% higher, reflecting 
revenue growth, partly offset by  
higher operating expenses.

Adjusted revenue of $21.9bn was 
$1.7bn or 8% higher, with an increase 
in Retail Banking partly offset by 
Wealth Management. Revenue  
growth was strong in Hong Kong  
and the UK in particular, with notable 
increases in India and mainland China, 
and in our Latin American markets.

In Retail Banking, revenue was  
up $1.8bn or 13%. This reflected 
improved deposit margins from rising 
interest rates, together with deposit 
balance growth of $21bn or 3% and 
lending balance growth of $31bn or 
9%. These factors were partly offset  
by mortgage margin compression 

2018 vs 2017

Management view of adjusted 
revenue

2018
$m

2017
$m

2016
$m

$m

Retail Banking

15,262

13,456

12,690

1,806

 – current accounts, savings and 

deposits

 – personal lending

mortgages

credit cards

other personal lending23

Wealth Management

 – investment distribution24

 – life insurance manufacturing

 – asset management

Other25

8,534

6,296

5,186

2,238

6,728

1,937

2,880

1,911

6,104

3,383

1,656

1,065

569

7,160

2,372

2,886

1,902

6,215

3,279

1,870

1,066

549

7,504

2,585

3,018

1,901

5,230

2,902

1,362

966

563

(432)

(435)

(6)

9

(111)

104

(214)

(1)

20

Net operating income26

21,935

20,220

18,483

1,715

Adjusted RoRWA (%)27

RoTE excluding significant items and 
UK bank levy (%)

5.8

21.0

5.6

21.6

4.7

16.3

%

13

36

(6)

(18)

—

—

(2)

3

(11)

—

4

8

For footnotes, see page 67. 

from higher funding costs, primarily in 
Hong Kong and the UK.

In Wealth Management, revenue was 
down $0.1bn or 2% due to net adverse 
movements in market impacts of  
$0.6bn in life insurance manufacturing.  
In Wealth Management:

 – life insurance manufacturing revenue 

decreased by $0.2bn or 11%, reflecting 
adverse movements in market impacts 
of $0.3bn in 2018, compared with a 
favourable movement of $0.3bn in 2017. 
This was partly offset by growth in the 
value of new business written ($0.2bn) 
and favourable actuarial assumption 
changes and experience variances 
($0.2bn); and 

 – investment distribution revenue 

increased by $0.1bn due to higher sales 
of insurance products and bonds. 
Revenue from the sale of equity and 
mutual funds was stable as strong 
trading conditions in the first half of the 
year were offset by a slowdown in the 
second half of the year.

In 2018, the credit quality of our loan 
portfolio remained stable at 34 basis 
points of average gross loans. Adjusted 

ECL of $1.2bn mainly related to charges 
in Mexico, the UK and Asia, notably 
against unsecured lending. In the UK, 
ECL also included charges related to  
the current economic uncertainty. This 
compared with adjusted LICs of $1.0bn 
in 2017, notably related to charges in 
Mexico, the UK and Hong Kong against 
unsecured lending balances.

Adjusted operating expenses of $13.7bn 
were $0.9bn or 7% higher. This primarily 
reflected a $0.6bn increase relating to 
investments, including $0.4bn in 
marketing and digital capabilities to help 
deliver improved customer service, and 
$0.1bn in staff to support business 
growth, particularly in the UK, Hong 
Kong, mainland China (including the 
Pearl River Delta) and the US.

Adjusted profit before tax 
($bn)
2018

2017

2016

7.1
6.5
5.3

Change in adjusted profit before tax

+9%

18

HSBC Holdings plc Annual Report and Accounts 2018 
 
Global businesses

Commercial Banking 

Key events

 – In CMB, we achieved double-digit 

growth in revenue and profit before  
tax. Growth was broadly based, with 
revenue increases across all major 
products and regions.

 – We continued to improve customer 

experience and satisfaction, surveying 
over 18,000 customers across 40 
markets in 2018 through the ‘Moments 
of Truth’ programme. Through this 
programme we improved global scores 
across key customer interactions and 
have driven improvements through 
more than 100 actions taken to address 
customer feedback. Through these 
client surveys we have seen a 17% 
year-on-year increase in customers 
reporting they have had a good or 
better onboarding experience.

 – We continued to invest in our digital 
capabilities and we simplified online 
journeys on HSBCnet for around 41,000 
clients across 36 countries. We also 
halved average onboarding times for 
our relationship-managed customers, 
and completed landmark trade 
transactions on the Voltron and  
we.trade platforms.

 – We increased sustainable financing 

through both facilitation (green bonds 
and equity capital markets) and growth 
in financing (green loans and leases).  
In 2018, CMB contributed over $4bn 
towards the Group’s sustainable 
financing target. 

Financial performance 

Adjusted profit before tax of $7.7bn  
was $0.8bn or 12% higher, driven by 
increased revenue, partly offset by higher 
operating expenses. ECL of $0.7bn in 
2018 compared with LICs of $0.5bn  
in 2017.

Adjusted revenue of $14.9bn was  
$1.6bn or 12% higher with increases  
in all products, most notably GLCM.

The ‘Management view of adjusted revenue’ tables provide a 
breakdown of revenue by major products, and reflect the basis 
on which each business is assessed and managed.

Commentary is on an adjusted basis, which is consistent with 
how we assess the performance of our global businesses.

Management view of adjusted 
revenue

Global Trade and Receivables 
Finance 

Credit and Lending 

Global Liquidity and Cash 
Management

Markets products, Insurance and 
Investments and Other28

2018 vs 2017

2018
$m

1,865

5,342

5,802

2017
$m

1,821

5,101

4,775

2016
$m

1,833

5,053

4,249

$m

44

241

1,027

1,876

1,550

1,521

326

%

2

5

22

21

12

Net operating income26

14,885

13,247

12,656

1,638

Adjusted RoRWA (%)27

RoTE excluding significant items and 
UK bank levy (%)

2.5

14.0

2.4

14.0

2.2

13.0

For footnotes, see page 67.

 – In GLCM, revenue was $1.0bn or 22% 
higher, with growth across all regions. 
The increase was mainly in Hong Kong 
from wider margins, and in the UK from 
wider margins and average balance 
sheet growth. In C&L, revenue growth 
of $0.2bn or 5% reflected average 
balance sheet growth in the UK and 
Hong Kong, partly offset by margin 
compression. In addition, revenue 
increased by $44m or 2% in GTRF 
despite challenging market conditions, 
with growth reflecting higher average 
balances in Asia and the UK.

 – Revenue growth was primarily in Asia 
(up 18%), mainly from increases in 
Hong Kong (up 21%) and mainland 
China (up 22%), as well as in the UK 
(up 10%). There was also notable 
revenue growth in the US (up 7%), 
Canada (up 8%), Latin America (up 
20%) and MENA (up 5%).

 – Corporate customer value from our 
international subsidiary banking 
proposition grew by 19%*.

Adjusted ECL were $0.7bn in 2018, 
reflecting charges across most regions, 
including a charge in the UK related to 
uncertainty in the economic outlook, 
partly offset by releases in North 
America. This compared with adjusted 
LICs of $0.5bn in 2017, which reflected 

charges in Asia, the UK, Mexico and 
the UAE, partly offset by net releases 
in North America.

Adjusted operating expenses of $6.5bn 
were $0.5bn or 9% higher, reflecting 
increased staff costs (up $0.2bn), 
including higher performance-related 
pay. In addition, we continued to 
increase our investment in digital 
capabilities (up $0.1bn), improvements 
in operational efficiency and customer 
experience, as well as regulatory and 
compliance.

Adjusted profit before tax 
($bn)
2018

2017

2016

7.7
6.8
5.9

Change in adjusted profit before tax

+12%

*  Analysis relates to corporate client income, 
which includes total income from GB&M 
synergy products, including foreign exchange 
and debt capital markets. This measure differs 
from reported revenue in that it excludes 
Business Banking and Other and internal  
cost of funds.

19

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic Report 
 
Strategic Report | Global businesses

Global Banking and Markets

Key events

 – In GB&M, we are making good 

progress with our strategic plan, 
increasing revenue and profit before 
tax while reducing risk-weighted 
assets by 4%. In 2018, performance 
was particularly strong in transaction 
banking products, with continued 
growth in GLCM (up 20%) and 
Securities Services (up 11%). We have 
continued to expand the product 
offerings and capabilities from our 
securities joint venture in China.

 – We acted as the sole green 

structuring adviser on a $1.25bn 
green sukuk bond for the Republic of 
Indonesia, the first ever international 
offering of green securities by an 
Asian sovereign.

Financial performance 

Adjusted profit before tax of $6.1bn 
was $0.2bn or 4% higher, reflecting 
increased revenue and a $26m release 
of ECL in 2018, compared with LICs of 
$0.4bn in 2017. This was partly offset 
by higher operating expenses as we 
continued to invest in the business.  
We have continued to deliver RWA 
savings, with net reductions of 4% 
($12bn), including savings from 
management initiatives of $30bn 
during 2018. This reduction was partly 
offset by targeted lending growth.

With effect from the fourth quarter  
of 2018, interest earned on capital 
deployed, which was previously 
disclosed within ‘Other’ revenue,  
has been allocated to product lines. 
The 2017 comparatives have been 
re-presented on the new basis, with 
no effect on total adjusted revenue.

Adjusted revenue of $15.5bn was 
$0.2bn or 1% higher, and included  
a net favourable movement of  
$0.1bn on credit and funding valuation 
adjustments. The increase in revenue 
primarily reflected the strength of our 
transaction banking franchises, which 
more than offset the effects of 
economic uncertainty and reduced 
client activity.

 – GLCM recorded double-digit growth 
(up $0.4bn or 20%) as we increased 
average balances by 4% through 
continued momentum in winning client 
mandates, and from favourable interest 
rate movements, notably in Asia.

Management view of adjusted 
revenue

Global Markets

 – FICC

Foreign Exchange

Rates

Credit

 – Equities

Securities Services

Global Banking

Global Liquidity and Cash 
Management

2018
$m

6,490

5,271

3,022

1,482

767

1,219

1,973

4,115

2,645

2017
$m

7,009

5,714

2,622

2,147

945

1,295

1,772

4,048

2,213

2016
$m

6,731

5,720

2,777

2,148

795

1,011

1,577

3,819

1,884

Global Trade and Receivables Finance

Principal Investments

Credit and funding valuation 
adjustments29

809

224

(183)

757

327

(262)

689

221

(55)

Other30,31

(561)

(579)

(59)

Net operating income26,31

15,512

15,285

14,807

Adjusted RoRWA (%)27

RoTE excluding significant items and 
UK bank levy (%)

2.1

10.5

2.0

10.6

1.8

10.2

2018 vs 2017

$m

(519)

(443)

400

(665)

(178)

(76)

201

67

432

52

(103)

79

18

227

%

(7)

(8)

15

(31)

(19)

(6)

11

2

20

7

(31)

30

3

1

For footnotes, see page 67.

 – Securities Services revenue rose 

$0.2bn or 11% as we grew average 
assets under management and 
average assets under custody from 
increased client mandates, growth  
in equity markets early in 2018, and 
higher interest rates.

 – Global Banking revenue increased 
$67m or 2% as growth in secured 
lending balances, gains on corporate 
lending restructuring and lower adverse 
movements on portfolio hedges were 
partly offset in our capital markets 
businesses, due to challenging market 
conditions and narrower spreads.

 – GTRF revenue grew by 7% as we grew 
average lending balances while also 
reducing risk-weighted assets.

This was partly offset by:

 – Global Markets revenue decreased by 
$0.5bn or 7% as economic uncertainty 
and reduced primary issuance led to 
subdued client activity and spread 
compression, which resulted in lower 
revenue in Rates (down $0.7bn or 31%) 
and Credit (down $0.2bn or 19%). This 
was partly offset by higher revenue  
in Foreign Exchange (up $0.4bn or 
15%), from increased volatility in 
emerging markets.

 – Principal Investments revenue fell  
by $0.1bn or 31% from lower gains  
on mark-to-market revaluation of 
investments, and on asset sales, 
compared with 2017.

Net adjusted ECL releases of $26m in 
2018 related to releases against a small 
number of clients in the US and Europe, 
notably in the oil and gas sector, partly 
offset by charges in the UK against 
exposures in the retail and construction 
sectors.

In 2017, adjusted LICs of $0.4bn were 
primarily against two large corporate 
exposures in Europe.

Adjusted operating expenses increased 
$0.5bn or 5%, as cost-saving initiatives 
were more than offset by investment  
in business growth and efficiency 
initiatives, and in regulatory programmes. 
We also incurred higher revenue-related 
taxes and costs.

Adjusted profit before tax 
($bn)
2018

2017

2016

6.1
5.8
5.5

Change in adjusted profit before tax

+4%

20

HSBC Holdings plc Annual Report and Accounts 2018 
 
Global businesses

Global Private Banking

Key events

 – In GPB, revenue increased by 10%  
in key markets targeted for growth, 
mostly in Asia (up 18%). We have 
added 101 new revenue generating 
employees globally, with 71 in Asia.
 – We were named Best Private Bank  

in both Hong Kong and the UK at the 
PWM/The Banker Private Banking 
awards 2018.

 – We had net new money inflows of 
$15bn in key markets targeted for 
growth, of which almost 60% came 
from collaboration with our other 
global businesses. In 2018, one in 
every three new GPB client 
relationships was introduced by CMB.

Financial performance 

Adjusted profit before tax of $344m was 
$48m or 16% higher, reflecting revenue 
growth and a net release of ECL. This was 
partly offset by higher operating expenses. 

Management view of adjusted 
revenue

Investment revenue

Lending

Deposit

Other

2018
$m

717

391

497

180

2017
$m

700

393

404

226

2016
$m

738

420

345

267

Net operating income26

1,785

1,723

1,770

Adjusted RoRWA (%)27

RoTE excluding significant items and 
UK bank levy (%)

2.1

9.9

1.9

7.1

1.7

5.6

2018 vs 2017

$m

17

(2)

93

(46)

62

%

2

(1)

23

(20)

4

For footnotes, see page 67.

higher deposit revenue as margins 
widened following interest rate rises, 
and from higher investment revenue 
from strong mandate flows. Other 
income decreased including lower 
revenue following client repositioning.

In 2018, there was a net release of 
adjusted ECL of $8m. This compared 
with adjusted LICs of $16m in 2017.

staff costs, reflecting investment 
to support growth, mainly in Asia.

Adjusted profit before tax 
($m)
2018

2017

2016

344
296
286

Change in adjusted profit before tax 

Adjusted revenue of $1.8bn increased by 
$62m or 4%, mainly in Hong Kong from 

Adjusted operating expenses of $1.4bn 
were $38m or 3% higher, due to higher 

+16%

Corporate Centre32 

Financial performance

Adjusted profit before tax of $0.5bn 
was $1.1bn or 67% lower, reflecting 
lower revenue and higher ECL, partly 
offset by lower operating expenses.

We recorded negative adjusted revenue 
of $0.2bn in 2018 compared with 
adjusted revenue of $1.2bn in 2017. This 
reduction reflected lower revenue in 
Central Treasury and legacy portfolios, 
and a reduction in Other income.

Central Treasury revenue was $1.1bn 
lower, reflecting:

 – higher interest expense on debt issued 
by HSBC Holdings (up $0.4bn), from  
an increase in issuances and higher 
average cost of debt issued;

 – lower revenue in Balance Sheet 

Management (‘BSM’) (down $0.3bn), 
mainly from de-risking activities 
undertaken during 2017 in anticipation 
of interest rate rises, lower reinvestment 
yields and lower gains on disposals;

 – adverse fair value movements  

of $0.3bn in 2018 compared with 
favourable movements of $0.1bn in 
2017, relating to the economic hedging 

Management view of adjusted 
revenue

Central Treasury33

Legacy portfolios

Other34

Net operating income26

RoTE excluding significant items and 
UK bank levy (%)

For footnotes, see page 67.

2018 vs 2017

2018
$m

662

(93)

(746)

(177)

2017
$m

1,728

(26)

(516)

2016
$m

1,706

26

(188)

$m

(1,066)

(67)

(230)

1,186

1,544

(1,363)

(5.7)%

(5.2)% 

(1.9)%

%

(62)

>(100)

45

(115)

of interest rate and exchange rate risk 
on our long-term debt with long-term 
derivatives; and

 – a $0.2bn loss arising from adverse 
swap mark-to-market movements 
following a bond reclassification  
under IFRS 9 ‘Financial Instruments’.

Adjusted operating expenses of $1.9bn 
were $0.2bn or 9% lower due to the 
favourable impact of hyperinflation 
accounting in Argentina and lower 
costs in relation to the run-off of the 
CML portfolio, which was completed 
during 2017.

Revenue from legacy portfolios was down 
$0.1bn, reflecting losses on disposals.

Other income decreased by $0.2bn, 
mainly from the adverse effects of 
hyperinflation accounting in Argentina.

Adjusted ECL releases of $0.1bn in 2018 
and net adjusted LICs releases of $0.2bn 
in 2017 were both primarily related to our 
legacy credit portfolio.

Adjusted income from associates 
increased by $0.1bn or 4%. Our 
associate, The Saudi British Bank, 
announced a merger agreement with 
Alawwal Bank in Saudi Arabia. The 
merger, subject to shareholder and 
regulatory approval, is expected to be 
completed in 2019 and would dilute 
HSBC’s shareholding in the merged 
bank from 40% to 29.2%.

21

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic Report 
 
 
Strategic Report

How we do business

Supporting sustainable growth
We conduct our business intent on supporting  
the sustained success of our customers, people  
and communities.

Customers
We create value by providing the 
products and services our customers 
need, and aim to do so in a way that fits 
seamlessly into their lives. This helps us 
to build long-lasting relationships with 
our customers. We maintain trust by 
striving to protect our customers’ data 
and information, and delivering fair 
outcomes for them – and if things go 
wrong, we need to address complaints  
in a timely manner. Operating with high 
standards of conduct is central to our 
long-term success and underpins our 
ability to serve our customers. 

In this section, we focus on RBWM,  
our largest global business by number  
of customers, and on our two largest 
markets – the UK and Hong Kong. We 
measure and report on customer data  
for all of our global businesses within  
our ESG Update.

For footnotes, see page 67.

Overview
Our purpose is to be where the  
growth is, connecting customers  
to opportunities. We help enable 
businesses to thrive and economies  
to prosper, helping people to fulfil  
their hopes and dreams and realise 
their ambitions. 

To achieve our purpose, we need  
to build strong relationships with  
all of our stakeholders – including 
customers, employees and the 
communities in which we operate.  
This will help enable us to deliver  
our strategy and operate our  
business in a way that is sustainable. 

In this section, we provide information 
about our customers, employees and 
our approach to creating a responsible 
business culture. We also provide an 
update on our sustainability strategy, 
including progress towards our $100bn 
sustainable finance commitment and 
our second disclosure for the Task 
Force on Climate-related Financial 
Disclosures (‘TCFD’). 

Our Environmental, Social and 
Governance (‘ESG’) Update will be 
published in April 2019 and will be 
available on our website at www.hsbc.
com/our-approach/measuring-our-
impact. It will provide further detail  
on the topics covered in this section.

Our largest global business

RBWM

Supports approximately 38 million 
customers worldwide

Our largest markets

UK

$399bn in total customer accounts

Hong Kong

$485bn in total customer accounts

Customer recommendation index†
RBWM

UK

2018

2017

Hong Kong

75%
72%

2018

2017

71%
72%

†  The index uses the 0-10 rating scale for the customer 

recommendation question to create a 100 point index. 
Surveys are based on a relevant and representative 
subset of the market. Data provided by Kantar.

Complaint resolution35
Time taken to resolve complaints (excluding 
payment protection insurance complaints)

RBWM

14%

9%

15%

10%

77%

75%

2018

2017

Key

Same day or next working day
Between 2–5 days
Longer than 5 days

22

HSBC Holdings plc Annual Report and Accounts 2018How we do business

Acting on feedback in RBWM

We listen to our customers, and know that asking their 
opinion on our service is core to understanding their needs 
and concerns. Their feedback has helped us to become  
more accessible through improved digital experiences  
and our overall customer service. We continue to focus on 
simplifying our processes and will launch our new mobile 
banking app into more markets. We are working to make 
things easy, personable and transparent.

Senior leaders have ultimate responsibility for customer 
service standards and monitor these through key metrics 
aligned to performance objectives. These include:

 – how customers feel about recommending us; and
 – the speed and quality of complaint resolution.

What our 
customers  
are telling us

Make  
banking more 
accessible

Make it easy  
to understand 
our fees and 
charges

Make our 
processes 
easier

Our response

 – We simplified our login process by rolling out 
biometrics (Apple’s Touch ID and HSBC Voice 
ID) to 18 markets. 

 – In the UK, we trained our front-line employees 
to become ‘Digital Experts’. In branch or on  
the phone, they teach our customers how to 
complete their task digitally. In 2018, 85% of 
new customers opened accounts through a 
supported digital experience. 

 – In Singapore, we simplified our mortgage 

application forms and offer letters, so 
customers can be clear about their repayment 
schedule, terms and conditions, and fees  
and charges. 

 – Through digital messaging we are raising 

customer awareness around overdrafts. In  
the UK, we expanded the volume of overdraft 
alerts, which we first introduced in 2017, 
sending more than 26 million alerts in 2018. 

 – In the UK, we have continued to simplify  

our mortgage process. Through automatic 
valuations, improved credit policies and 
increased underwriter availability, applications 
can be approved within 10 days. 

 – To make investing more accessible, we 

equipped our branch employees in Hong Kong, 
China and Singapore with tablets and launched 
an online financial health check. Customers can 
now understand their investment options in their 
own time, without a specialist appointment. 

Complaints are recorded and analysed so that we can learn 
what went wrong and why. Complaint resolution remains a 
priority for us and in 2018 we saw a slight improvement in 
the percentage of complaints resolved within the same or 
next working day. 

In the charts and tables on page 22, we outline our 2018 
performance on customer recommendation for our UK  
and Hong Kong markets, and complaint resolution for our  
10 largest markets. 

In the following table, we have highlighted some examples  
of how customer feedback has driven improvements for  
our RBWM customers.

Digital

As part of our strategy, we are committed to using  
technology to enhance our customers' experience. In 2018, 
we focused efforts on improving the online and mobile 
banking experience for our customers and building upon 
machine learning. This will help enable us to analyse our 
customers’ speech, language and tone to better understand 
their queries and respond with the right solution more quickly. 

Globally,

44% 

of RBWM customers are digitally active

Taking responsibility for the service we deliver

We define conduct as delivering fair outcomes for customers 
and supporting the orderly and transparent operation of 
financial markets. This is central to our long-term success 
and ability to serve customers. We have clear policies, 
frameworks and governance in place to protect them. These 
cover the way we behave; design products and services; 
train and incentivise employees; and interact with customers 
and each other. Our conduct framework guides activities  
to strengthen our business and increases our understanding 
of how the decisions we make affect customers and other 
stakeholders. Details on our conduct framework are available 
at www.hsbc.com. For further information on conduct,  
see page 66.

23

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic Report 
 
 
Strategic Report | How we do business

Gender diversity statistics

Holdings Board

Group Management
Board

64%

36%

9

5

17

2

11%

Combined executive
committee and 
direct reports*

148

51

26%

Senior
leadership

6,887

2,701

28%

Senior leadership 
RBWM

Senior leadership 
CMB

752

331

652

226

31%

26%

Senior leadership 
GB&M

2,398

608

20%

89%

74%

72%

69%

74%

80%

Senior leadership 
GPB

Senior leadership 
HOST

All employees

387

174

645

245

31%

28%

69%

72%

115,391

125,276

48%

52%

Key

Male
Female

*  Combined executive committee and direct 
reports includes HSBC executive Directors, 
Group Managing Directors, and their direct 
reports (excluding administrative staff) plus 
Company Secretary.

Our employees

Our people are critical to our success, and 
we have made a commitment to build the 
healthiest human system in our industry 
to enable them to thrive. As we work 
towards this, we are focused on fostering 
a culture in which our employees feel 
valued, empowered to share their views, 
and able to fulfil their potential. 

Listening to our people

Understanding how our people feel 
about HSBC is vital. It helps us ensure 
that we are giving them the right support 
to achieve their potential and to serve  
our customers well. 

We capture the views of our people on  
a range of topics, such as our strategy, 
culture and working environment, through 
our employee survey, Snapshot. Results 
are presented to the Group Management 
Board and relevant executive 
committees. This means that we can 
take action based on the feedback. 

We track employee advocacy by asking 
whether they would recommend HSBC 
as a great place to work. Currently, 66% 
would recommend HSBC, an increase 
from 64% in 2017. Analysis in 2018 
showed us that trust in leadership,  
career development and recognising 
our people for their behaviour and 
performance are what drives a  
positive response to this question.

HSBC Exchange provides a forum for 
employees to share their open and 
honest views. Typically, these are 
meetings held without an agenda, 
meaning people can discuss what 
matters most to them. We know from 
Snapshot that when people participate  
in Exchange meetings, they feel more 
able to speak up, have more trust in 
leadership and report higher levels  
of well-being. More than half of our 
employees took part in an Exchange 
meeting during 2018. For example, our 
Global Banking and Markets global 
business hosted a series of Exchanges 
on the subject of culture and conduct, 

24

and Exchanges were held Group-wide  
as part of the conversation around the 
healthiest human system. 

Snapshot and Exchange provide robust 
feedback that we use to improve the 
employee experience. For instance, our 
people fed back that mental well-being is 
important. We already provide employee 
assistance lines in every country, and in 
2019 we will provide additional mental 
health education and support to line 
managers. Our focus will be on spotting 
the signs of mental ill-health, having 
open conversations and signposting 
where to find support.

Employee retention

85.5%

(2017: 85.7%)

Enabling a diverse and inclusive 
environment for all 

Our commitment
We are committed to a thriving 
environment where people are valued, 
respected and supported to fulfil  
their potential. By building upon  
the extraordinary range of ideas, 
backgrounds, styles and perspectives  
of our employees, we can drive better 
outcomes for our stakeholders including 
customers, communities, suppliers and 
shareholders.

Gender balance at senior levels
Gender balance in leadership is an area 
where we are making progress but  
we recognise the need to improve. In 
2018, we signed up to the 30% Club 
campaign commitment to reach 30% 
women in senior leadership roles 
(classified as 0–3 in our global career 
band structure) by 2020. In order to 
achieve that aspirational target, we set 
an objective that more than 27.6% of our 
senior leadership should be women by 
the end of 2018. We achieved 28.2%.

HSBC Holdings plc Annual Report and Accounts 2018How we do business

Our employees continued

Employees (’FTEs’) by region

9%

7%

4%

25%

55%

Key

Asia
Europe
Middle East and North Africa
North America
Latin America

Female share of HSBC senior leadership
headcount 
(%)

30

25

20

15

2012

2013 2014

2015

2016

2017

2018

Cases raised (subject to investigation)

2018

2017

Substantiated closed cases

2018

2017

2,068 
1,585 

34%
30%

HSBC does not condone or tolerate any 
acts of retaliation against those who  
raise concerns, and has a strict policy 
prohibiting any such acts. The outcomes  
of allegations of retaliation are reported  
to senior management. Making 
malicious or false claims is incompatible 
with our values.

The Group Audit Committee has 
responsibility for oversight of the 
Group’s whistleblowing arrangements 
and receives regular updates on the 
status of whistleblowing arrangements 
and outcomes.

We promoted the Group’s whistleblowing 
arrangement through a training and 
awareness campaign in 2018 and this  
is reflected in the increase in the number 
of cases compared with 2017.

Employee networks
We have seven global employee 
networks as well as our HSBC 
Communities, which include common 
interest groups. They provide spaces  
for colleagues to speak up about  
internal and commercial issues and 
opportunities, make connections, and 
learn from each other. The networks 
focus on gender, age, ethnicity, LGBT+, 
faith, working parents, carers, and 
ability. Our HSBC Communities focus  
on a variety of topics, including flexible 
working, military and veterans, and 
Chinese culture.

More information about our diversity 
and inclusion activity and our UK 
Gender Pay Gap Report is available  
at www.hsbc.com/our-approach/
measuring-our-impact.

Whistleblowing

We think it is important to have a 
culture where our people feel able to 
speak up. Individuals are encouraged  
to raise concerns about wrongdoing  
or unethical conduct through the usual 
reporting and escalation channels. 
However, we understand that there are 
circumstances where people need to 
raise concerns more discreetly. HSBC 
Confidential is a global whistleblower 
platform that enables all of our people 
to raise issues in confidence and 
without fear of retaliation.

Whistleblowing concerns are investigated 
thoroughly and independently. Some of 
the common themes that have been 
referred to HSBC Confidential include 
behaviour and conduct, allegations of 
fraud, and weaknesses with information 
security. Remedial activity has been 
undertaken where appropriate, including 
disciplinary action, dismissal, as well as 
adjustments to variable pay, performance 
ratings and behaviour ratings. Processes 
have also been enhanced where needed. 

25

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic ReportStrategic Report | How we do business

A responsible business culture

HSBC’s purpose is to connect people 
with opportunities. With this purpose 
comes the responsibility to protect our 
customers, our communities and the 
integrity of the financial system.

Non-financial risks

We use a range of tools to monitor  
and manage our non-financial risks, 
including our risk appetite, risk map, top 
and emerging risks, and stress testing 
processes. During 2018, we continued 
to strengthen our approach to managing 
operational risk as set out in the 
operational risk management 
framework (‘ORMF’). The approach sets 
out governance, appetite and provides  
a single view of non-financial risks  
that matter the most and associated 
controls. It incorporates a risk 
management system to enable active 
risk management. The enhancement 
and embedding of the risk appetite 
framework for non-financial risk and 
improving the consistency of the 
adoption of the end-to-end risk and 
control assessment processes has  
been a particular focus and while there 
remains more to do, progress has been 
made in 2018 to strengthen the control 
environment and the management of 
non-financial risk. 

For further details on our non-financial 
risks and the ‘Top and emerging risks’, 
see pages 30 and 31.

Cybersecurity

Cybersecurity continues to be a focus 
area for HSBC and is routinely reported 
at the Board level to ensure appropriate 
visibility, governance and executive 
support for our ongoing cybersecurity 
activities. We continue to strengthen 
and invest significantly in both business 
and technical controls in order to 
prevent, detect and respond to an 
increasingly hostile cyber threat 
environment. These include enhancing 
controls to protect against advanced 
malware, data leakage, infiltration  
of payments systems and denial of 
service attacks. 

For additional information, please see 
the ‘Top and emerging risks’ section on 
page 30.

Financial crime compliance

In order to help protect the integrity  
of the global financial system, we have 
made, and continue to make, significant 
investments in our ability to detect, 
deter and prevent financial crime.  
We have exited customers, products 
and countries where we deemed the 
financial crime risk too high to manage. 
We are also working with governments 
and other banks to advance our 
collective interests in this area. These 
steps are enabling us to reduce the risk 
of financial crime much more effectively.

Our risk appetite has been set formally. 
Further details may be found in the Risk 
section on page 30.

Anti-bribery and corruption 

We are committed to high standards  
of ethical behaviour and operate a 
zero-tolerance approach to bribery and 
corruption, which we consider unethical 
and contrary to good corporate 
governance. We require compliance 
with all anti-bribery and corruption laws 
in all markets and jurisdictions in which 
we operate. We have a global anti-
bribery and corruption policy, which 
gives practical effect to global initiatives, 
such as the Organisation of Economic 
Co-operation and Development 
(‘OECD’) Convention on Combating 
Bribery of Foreign Public Officials in 
International Business Transactions and 
Principle 10 of the United Nations Global 
Compact. We continue to invest in 
technology and training. In 2018, 98% 
of our workforce were trained via a 
mandatory e-learning course and more 
than 12,000 employees, who undertake 
activities with a high risk of bribery, 
received targeted role-based training.

Tax

We are committed to applying both  
the letter and spirit of the law in all 
territories where we operate. We aim to 
have open and transparent relationships 
with all tax authorities, ensuring that any 
areas of uncertainty or dispute are 
agreed and resolved in a timely manner. 
As a consequence, we believe that we 
pay our fair share of tax in the 
jurisdictions in which we operate.

We have adopted the UK Code of 
Practice on Taxation for Banks, which 
was introduced in 2009, and manage 
tax risk in accordance with a formal  
tax risk management framework.

26

Taxes paid by region
($bn)

0.3

0.4

0.2

2.7

$7.0bn

2.7

0.7

Key
UK
Rest of Europe
Asia
Middle East and North Africa
North America
Latin America

We apply a number of tax initiatives 
introduced after the global financial 
crisis with the aim of increasing 
transparency. These initiatives address 
both the tax positions of companies and 
of their customers. These include: 

 – the US Foreign Account Tax 
Compliance Act (‘FATCA’);

 – the OECD Standard for Automatic 
Exchange of Financial Account 
Information (the ‘Common Reporting 
Standard’);

 – the Capital Requirements (Country  
by Country Reporting) Regulations; 

 – the OECD Base Erosion and Profit 

Shifting (‘BEPS’) initiative; and

 – the UK legislation on the corporate 
criminal offence (‘CCO’) of failing to 
prevent the facilitation of tax evasion.

Human rights 

HSBC’s commitment to respecting 
human rights, principally as they apply  
to our employees, our suppliers and 
through our lending, is set out in our 
2015 Statement on Human Rights. This 
statement, along with our ESG Updates 
and our statements under the UK’s 
Modern Slavery Act (‘MSA’), which 
include further information, is available 
on www.hsbc.com/our-approach/
measuring-our-impact. Our next MSA 
statement will be published in April 2019. 

Other matters

Information on our corporate 
governance is on page 152, and 
information on legal proceedings  
and regulatory matters can be found  
on page 289. 

HSBC Holdings plc Annual Report and Accounts 2018How we do business

Supporting sustainable growth

We recognise our wider obligations to 
the communities where we operate, and 
understand economic growth must also 
be sustainable. Our sustainable growth 
initiatives are set out in an integrated 
strategy aligned to our Group strategy 
and our global business operations.

In 2018, we contributed $105m  
to charitable programmes and our 
employees volunteered 264,000 hours 
to community activities during the 
working day. We continued our  
flagship environmental partnership,  
the HSBC Water Programme.

Sustainable finance

We define sustainable finance as any 
form of financial service that integrates 
ESG criteria into business or investment 
decisions. Sustainable finance covers 
the financing and investment activities 
needed to support the United Nations 
Sustainable Development Goals 
(‘SDGs’) and the Paris Agreement. The 
Paris Agreement aims to limit the risk  
of an increase in temperatures to 2ºC 
above pre-industrial levels.

To achieve the Paris Agreement and 
facilitate the transition to a low-carbon 
world, over $100tn of infrastructure 
investment will be required in the next 
15 years36. We recognise the critical role 
finance has to play in this transition. 

Our sustainable finance commitments 
reflect our ambition to be a leading 
global partner to the public and private 
sectors in helping with the transition  
to a low-carbon economy, achieving  
the SDGs, and supporting positive 
societal impacts.

For footnotes, see page 67.

HSBC’s sustainable finance commitments

In November 2017, we published five sustainable finance commitments. In  
this section, we summarise the progress update against these commitments:

 For our full commitments, see our ESG Supplement released in November 2017.

Provide and facilitate $100bn of sustainable financing  
and investment by 2025

 – We have provided $28.5bn of 

financing, investing, and facilitation 
since 1 January 2017 (see details  
on page 28).

Source 100% of our electricity from renewable sources  
by 2030, with an interim target of 90% by 2025

 – We signed renewables power 

purchase agreements that cover 29% 
of our electricity consumption, which is 
up two percentage points from 2017, 
and decreased energy consumption 
per FTE by 19% since 2011 (details on 
our carbon dioxide emissions can be 
found on page 66).

Reduce our exposure to thermal coal and actively manage  
the transition path for other high-carbon sectors

 – We rolled out a framework to measure 
transition risks across our six higher-
transition risk sectors in our loan 
portfolio. Further information can  
be found in the ‘Risk management’ 
section of our TCFD disclosure on  
page 29.

 – We updated our energy policy to  
align lending guidelines to science-
based climate change-related targets 
(see additional details on page 87).

Adopt the recommendations of the TCFD  
to improve transparency 

 – Further details of our second TCFD 

disclosure are on page 29.

Lead and shape the debate around sustainable finance  
and investment 

 – We published 25 articles on  

HSBC’s Centre of Sustainable Finance  
(www.sustainablefinance.hsbc.com). 
This included ‘Managing financial 
system stability and climate change –  
a preliminary guide’, which was  
the product of collaboration and 
engagement with individuals in  
various businesses, functions and 
geographies across HSBC.

 – We intensified engagement with 
leading regulatory and industry  
bodies to promote sustainable  
finance, for example by leading  
a capital markets workstream of  
UK Green Finance Taskforce.
 – We provided forums for client 

engagement and dialogue through 
proprietary events, including a 
breakfast at the World Economic 
Forum in 2018 called ’Financing  
the sustainable silk road’.

27

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic ReportStrategic Report | How we do business

Progress towards $100bn sustainable finance commitment 

As part of our drive to deliver growth from areas of strength, we are committed to helping our clients transition  
to a low-carbon economy, supporting the achievement of the SDGs, and supporting positive societal impacts. 

Cumulative progress through 2018

Since the start of 2017, we have achieved $28.5bn of our commitment to provide and facilitate $100bn of sustainable 
financing and investment by 2025. A data dictionary, including detailed definitions of contributing activities, may be  
found on our website www.hsbc.com/our-approach/measuring-our-impact.

Facilitation

Financing

Investments

We provide advisory services to 
facilitate the flow of capital and to 
provide access to capital markets. 
Products include: green, social,  
and sustainable bonds; debt capital 
markets; and equity capital markets.

We provide lending for specific finance 
activities. Products include project 
finance (e.g. financing of renewable 
infrastructure projects), and green loans 
(e.g. financing of eligible green products).

We provide investments into defined 
socially responsible investment (‘SRI’) 
and low-carbon funds.

Cumulative progress*  
($bn)

Cumulative progress*  
($bn)

Cumulative progress*  
($bn)

21.4

2018

2017

5.8

11.1
10.3

2018

2017

1.3

5.3
0.5

2018

2017

1.1
0.2

2018 highlights

2018 highlights

2018 highlights

 – HSBC ranked number two in Dealogic’s 
green, social and sustainability bonds  
league table and number one in the 
sustainability bonds table.

 – HSBC Malaysia issued the world’s first  
SDG sukuk bond, aligned to the United 
Nations SDG principles.

 – Impact reporting for our green and  

SDG Bonds can be found on our website 
www.hsbc.com/investors/fixed-income-
investors/green-and-sustainability-bonds.

 – HSBC participated in the development  
of the green loan principles, published  
by the Loan Markets Association (‘LMA’)  
in March 2018.

 – HSBC provided the first ever green loan  
in Singapore aligned to the LMA green  
loan principles.

 – HSBC created two Global Lower  

Carbon funds.

 – We achieved a rating of A+/A using  

United Nations Principles of Responsible 
Investment (‘UN PRI’). This covers all  
of our funds, of which SRI represents 
approximately 1% of our total assets  
under management.

Geographical breakdown of 
our progress

Awards

3%

13%

28%

Key

Europe
Asia
Americas
Middle East, North Africa and Turkey

GlobalCapital Sustainable and 
Responsible Capital Markets  
Awards 2018: 
Most Impressive Financial Institution  
Green/SRI Bank Issuer 

Most Impressive Investment Bank for  
Asia Pacific Green/SRI Capital Markets

56%

Euromoney Awards 2018: 
Asia’s Best Bank for Sustainable Finance

Extel Awards 2018:
No.1 Provider of Integrated Climate Change 

Other transition activities

 – Margin-linked loans: We have  
provided $1.1bn of committed  
facilities where the loan margin is 
linked to sustainability indicators. 
 – We are working with clients on a 
sustainable supply chain finance 
solution.

 – Since January 2017, we have advised 
on more than $2bn of mergers and 
acquisitions transactions for renewable 
energy customers.

*  PwC provided limited assurance over progress towards the $100bn sustainable finance commitment as at 31 December 2018 in accordance with International 
Standard on Assurance Engagement 3000 (Revised) ’Assurance Engagements other than Audits and Reviews of Historical Financial Information’. This can be 
found on our website www.hsbc.com/our-approach/measuring-our-impact. Further information on the external assurance of our contribution to sustainable 
finance and our overall ESG assurance planning will be included in our next ESG Update and on our website at www.hsbc.com.

28

HSBC Holdings plc Annual Report and Accounts 2018 
How we do business

Task Force on Climate-related Financial Disclosures (‘TCFD’)

We all have a role to play in limiting 
climate change and supporting the 
transition to a low-carbon economy,  
and we are a signatory to the disclosure 
recommendations by the Financial 
Stability Board’s task force. This 
represents our second disclosure  
under the framework. 

Governance

Mitigating climate change is a key  
priority for our senior leadership, with 
sustainable finance metrics included  
in the Group’s strategic priorities. In  
2018, there were two presentations  
on sustainability to the HSBC  
Holdings Board, two to the Group  
Audit Committee, four to the Group  
Risk Committee, and two to the  
HSBC Group Management Board.  
Senior leadership have engaged with 
regulators, industry associations and 
non-governmental organisations on  
this topic, such as through the Bank of 
England consultation on climate change, 
the Group Chairman’s participation in  
the One Planet Summit and the Group 
Chief Executive’s designation as a  
World Economic Forum climate  
leader. A summarised list of HSBC’s 
sustainability-related memberships is 
available at: www.hsbc.com/our-
approach/measuring-our-impact/
sustainability-memberships.

Strategy

Supporting the transition to a low-
carbon economy is a key part of HSBC's 
strategy, and new products have been 
offered to facilitate this, along with a 
pledge to provide $100bn of sustainable 
finance by 2025. To date, we have 
reached $28.5bn of that goal. For 
further information, see page 28. We 
recognise many clients across sectors 
are making significant shifts towards the 
low-carbon economy. During 2019, we 
intend to develop new metrics to help 
measure these activities, with an aim  
to publish in next year’s disclosure. 

We believe education of our people  
is crucial on this topic. We gave 
sustainability training to more than 
2,300 employees during 2018 and 
launched a sustainability online learning 
programme for all employees globally, 
with content developed in collaboration 
with the University of Cambridge 
Institute for Sustainability Leadership. 

We report on the emissions of our own 
operations via CDP (formerly the Carbon 
Disclosure Project). This is available, as 
well as other information related to the 
sustainability of our own operations, at: 
www.hsbc.com/our-approach/
measuring-our-impact.

Risk management

We are increasingly incorporating 
climate-related risk, both physical and 
transition, into how we manage and 
oversee risks internally and with our 
customers. Climate risk is now included 
as a theme in our ‘Top and emerging 
risks report’ to ensure that it receives 
monthly management oversight via the 
Risk Management Meeting of the Group 
Management Board (‘RMM’) (see page 
30). In addition, our Board-approved  
risk appetite statement contains a 
qualitative statement on our approach  
to sustainability, which will be further 
expanded in 2019 to include climate  
risk explicitly. 

We have a number of sustainability risk 
policies covering specific sectors. In 
2018, we updated our energy policy  
to limit the financing of high-carbon-
intensity energy projects, while still 
supporting energy customers on their 
transition to a low-carbon economy. 
From the release of the new energy policy 
in April 2018 until the end of 2018, HSBC 
financed no new coal-fired power plants. 

Transition risk, in the context of  
climate change, is the possibility that a 
customer’s ability to meet its financial 
obligations will deteriorate due to the 
global movement from a high-carbon  
to a low-carbon economy. HSBC is 
working to embed transition risk into  

its day-to-day credit risk management. 
The aim is that over time, each 
wholesale counterparty will receive a 
client transition risk rating based on 
their susceptibility to, and ability to 
manage transition risk. 

We have identified six higher transition 
risk sectors based on their contribution 
to global carbon dioxide emissions. 
These sectors are: oil and gas; building 
and construction; chemicals; 
automotive; power and utilities; and 
metals and mining. Over time we may 
identify additional sectors as having 
higher transition risk depending on a 
variety of factors, including country-
level carbon dioxide reduction plans 
per the Paris Agreement.

The table below presents our exposure 
to the six higher transition risk sectors. 
These figures capture all lending 
activity, including environmentally 
responsible customers and sustainable 
financing. Further details on our 
approach to the quantification of 
exposures can be found in footnote  
37 on page 67. This is expected to 
evolve over time as we develop new 
climate-related metrics.

Next steps

HSBC’s TCFD disclosures will 
continue to evolve and expand  
over time. In line with TCFD 
recommendations, our Annual Report 
and Accounts will start to disclose  
the additional climate risk-related 
metrics relating to our portfolio for 
specific sectors, as the availability  
of sufficient, reliable and relevant 
customer data permits.

Sector

Oil and gas

Building and construction

Chemicals

Automotive

Power and utilities

Metals and mining

Total

% of total wholesale loans and advances 
to customers and banks in 201837

≤ 3.9%

≤ 3.8%

≤ 3.9%

≤ 3.4%

≤ 3.0%

≤ 2.8%

≤ 20.8%

Total wholesale loans and advances to customers and banks amount to $668bn. 

For footnotes, see page 67.

29

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic ReportStrategic Report

Risk overview

We actively manage risk to help protect and enable the business.

Managing risk

HSBC has maintained a conservative 
and consistent approach to risk 
throughout its history, helping  
to ensure we protect customers’  
funds, lend responsibly and support 
economies. By carefully aligning our 
risk appetite to our strategy, we aim  
to deliver sustainable long-term 
shareholder returns.

All employees are responsible for  
the management of risk, with the 
ultimate accountability residing with 
the Board. We have a strong risk 
culture, which is embedded through 
clear and consistent communication 
and appropriate training for all 
employees. A comprehensive risk 
management framework is applied 
throughout the Group, with 
governance and corresponding risk 
management tools. This framework  
is underpinned by our risk culture  
and reinforced by the HSBC Values.

Our Global Risk function oversees  
the framework and is led by the  
Group Chief Risk Officer, an executive 
Director. It is independent from the 
global businesses, including our  
sales and trading functions, to provide 
challenge, appropriate oversight and 
balance in risk/reward decisions.

HSBC’s risk appetite defines our 
desired forward-looking risk profile, 
and informs the strategic and financial 

Top and emerging risks

Our top and emerging risks framework 
helps enable us to identify forward-
looking risks so that we may take 
action either to prevent them 
materialising or limit their effect.

Top risks are those that may have  
a material impact on the financial 
results, reputation or business model 
of the Group in the year ahead. 
Emerging risks are those that have 
large unknown components and may 
form beyond a one-year horizon. If any 
of these risks were to occur, they could 
have a material effect on HSBC.

30

planning process. It is articulated in our 
risk appetite statement, which is approved  
by the Board. Key elements include: 

 – risks that we accept as part of doing 

business, such as credit risk and 
market risk;

 – risks that we incur as part of doing 
business, such as operational risk, 
which are actively managed to remain 
below an acceptable tolerance; and 
 – risks for which we have zero tolerance, 

such as knowingly engaging in activities 
where foreseeable reputational risk has 
not been considered.

We operate a wide-ranging stress testing 
programme undertaking both internal 
and regulatory stress tests. In 2018, we 

participated in the Bank of England’s 
(‘BoE’) annual stress test, which showed 
that our capital ratios, after taking 
account of CRD IV restrictions and 
strategic management actions, exceeded 
the BoE’s requirements. 

Internal stress tests are an important 
element in our risk management and 
capital management frameworks. They 
assess the impacts of potential adverse 
macroeconomic, geopolitical and other 
HSBC-specific events. The selection of 
scenarios reflects our top and emerging 
risks identification process and our risk 
appetite. Stress testing analysis helps 
management understand the nature  
and extent of vulnerabilities to which  
the Group is exposed.

Key risk appetite metrics

Component

Measure

Returns

Capital

Return on tangible equity (‘RoTE’)*

CET1 ratio – CRD IV end point basis

Change in 
expected credit 
losses and other 
credit impairment 
charges

Change in expected credit losses  
and other credit impairment charges 
as a % of advances: RBWM

Risk 
appetite

≥11.0%

≥13.5%

≤0.50%

2018

8.6%

14.0%

0.34%

Change in expected credit losses and other 
credit impairment charges as a % of advances: 
wholesale (CMB, GB&M and GPB)

≤0.45%

0.12%

* Our target is to achieve a reported RoTE of more than 11% by the end of 2020. 

 Our risk management framework and risks associated with our banking and insurance manufacturing 
operations are described on pages 73 and 86, respectively.

During 2018, we made five changes  
to our top and emerging risks to reflect 
our assessment of their potential effects  
on the Group. Firstly, ‘Libor replacement’ 
(now renamed ‘Interbank offered rate 
transition’ or ‘Ibor transition’) was  
added as a new risk due to the ongoing 
effort by global regulators to reform 
benchmark rates and the work required 
to evaluate the impact of this transition 
on HSBC’s products and services. 
Secondly, ‘Climate-related risk’ has also 
been added, to help monitor and mitigate 
the impacts of climate change on the 
Group and our customers, as well as 

support our commitment to Sustainable 
Finance. Thirdly, ‘Execution risk’ was 
removed following the successful 
completion of a number of high-priority 
programmes. In addition, two thematic 
risks were renamed to better reflect the 
challenges facing the Group. The new 
names are used in the table that follows, 
which details our current 13 top and 
emerging risks.

 Our current top and emerging risks are 
summarised on the next page and discussed  
in more detail on page 69.

 Our approach to identifying and monitoring  
top and emerging risks is described on page 74.

HSBC Holdings plc Annual Report and Accounts 2018 
Risk overview

  Risk heightened during 2018

Risk remained at the same level as 2017

  Thematic risk renamed during 2018

•

  Risk

Trend Mitigants

Externally driven

Economic outlook  
and capital flows

Geopolitical risk

The credit cycle

Cyber threat and 
unauthorised access  
to systems

• Regulatory developments 
including conduct, with  
adverse impact on business 
model and profitability

Financial crime risk 
environment

• Ibor transition

Climate-related risks

Internally driven

IT systems infrastructure  
and resilience

• Risks associated with 

workforce capability, capacity 
and environmental factors with 
potential impact on growth

Risks arising from the receipt 
of services from third parties

Enhanced model risk 
management expectations

We actively monitor our credit and trading portfolios, including undertaking stress tests, to identify sectors and 
clients that may come under stress due to: escalating tariffs and other trade restrictions; an economic slowdown in 
the eurozone and mainland China; and adverse outcomes of negotiations concerning the UK’s exit from the EU.

We continually assess the impact of geopolitical events on our businesses and exposures, and take steps to 
mitigate them, where required, to help ensure we remain within our risk appetite. We have also strengthened 
physical security at our premises where the risk of terrorism is heightened.

We undertake detailed reviews of our portfolios and are assessing proactively customers and sectors likely to come 
under stress as a result of geopolitical or macroeconomic events, reducing limits where appropriate.

  We continue to strengthen our cyber-control framework and improve our resilience and cybersecurity capabilities, 

including threat detection and analysis, access control, payment systems controls, data protection, network 
controls and back-up and recovery.

We engage with regulators to help ensure new regulatory requirements are effectively implemented, and work with 
them in relation to their investigations into historical activities. 

We have integrated the majority of our Global Standards reforms into our day-to-day operations, and expect to 
complete the transition to business and function management in 2019. We continue to enhance our financial crime 
risk management capabilities and we are investing in the next generation of tools to fight financial crime through 
the application of advanced analytics and artificial intelligence. 

  We are evaluating the impact of the replacement of Ibor (including Libor) with alternative risk-free rates on HSBC’s 

products, services and processes as the industry accord evolves, with the intention of minimising disruption 
through appropriate mitigating actions.

We are committed to helping finance the transition to a low-carbon economy and continue to make progress in this 
area (see the Group’s TCFD year-two response on page 29). We regularly review our sustainability risk policies to 
ensure they remain fit-for-purpose while still supporting customers.

We continue to monitor and improve service resilience across our technology infrastructure, enhancing our 
problem diagnosis/resolution and change execution capabilities to reduce service disruption to our customers.

We continue to monitor workforce capacity and capability requirements in line with HSBC’s published growth 
strategy and any emerging issues in the markets in which we operate. These issues can include changes to 
immigration and tax rules as well as industry-wide regulatory changes.

We continue to strengthen essential governance processes and relevant policies relating to how we identify, 
assess, mitigate and manage risks across the range of third parties with which we do business. This includes 
control monitoring and assurance throughout the third-party life cycle.

We have evolved our capability and practice for model risk management by enhancing the second line of  
defence Model Risk Management function, strengthening the model oversight committee structure through  
the chairmanship of the Group Chief Risk Officer and attendance of global business CEOs, and evolving our  
model risk governance framework.

Data management

  We continue to improve our insights, data aggregation, reporting and decisions through ongoing improvement  

of our data governance, data quality, data privacy, data infrastructure and architecture framework.

UK withdrawal from the European Union

The UK is due to formally leave the 
European Union (‘EU’) in March 2019. 
However, there is no certainty on the 
future relationship between the UK and 
the EU or indeed an implementation 
period. This creates market volatility and 
economic risk, particularly in the UK. Our 
Group’s global presence and diversified 
client base should help to mitigate the 
impact of the UK’s withdrawal from the 
EU. While there may be some changes to 
the provision of products and services for 
our clients and employees based in the 
UK and EU, we are taking mitigating 

actions to help minimise any potential 
disruption. These include expanding  
our product offerings available in our 
European entities, migrating customers 
where necessary and transferring some 
of our European branch network from 
HSBC Bank plc to our subsidiary in 
France. Our existing footprint in the EU, 
and in particular our subsidiary in France, 
has provided a strong foundation for  
us to build upon. As part of our stress 
testing programme, a number of internal 
macroeconomic and event-driven 
scenarios were considered alongside  

a scenario set by the Bank of England to 
support our planning for, and assessment 
of, the impact of the UK’s withdrawal 
from the EU. The results confirmed that 
we are well positioned in the event of 
potential shocks.

 For further details, please refer to our top and 
emerging risks on page 69.

 Our approach to the UK’s withdrawal from  
the European Union is described in more detail 
in ‘Areas of special interest’ on page 73.

31

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic Report 
 
 
 
 
 
 
 
 
 
Strategic Report

Remuneration

Our remuneration policy supports the achievement  
of our strategic objectives by balancing reward for 
short- and long-term sustainable performance.

Remuneration principles

The remuneration strategy for our 
employees is based on a series of  
key principles.

What we do

What we don’t do

 – Focus on total compensation with  

 – Reward inappropriate or excessive  

a strong link between pay and 
performance 

 – Judge not only what is achieved,  
but also how it is achieved, in line  
with the HSBC Values

 – Operate a thorough performance 
management and HSBC Values 
assessment process

risk taking or short-term performance 
at the expense of long-term company 
sustainability

 – Use only a formulaic approach to 

determine bonuses for our executives

 – Award discretionary bonuses to 

employees rated unacceptable against 
the HSBC Values and behaviours

 – Recognise and reward our employees 

 – Allow our employees to hedge against 

for outstanding positive behaviour

 – Design our policy to align 

compensation with long-term 
stakeholder interests

their unvested or retained awards
 – Offer employment contracts with a 

notice period of more than 12 months

 – Have pre-arranged individual 

 – Apply our employee recognition  

severance agreements

and conduct framework to strengthen 
the alignment between risk and reward 
across the Group

Embedding our values in our remuneration framework

Instilling the right behaviours and 
driving and encouraging actions that  
are aligned to organisational values  
and expectations are essential.  
We therefore have a number of  
mechanisms to reinforce our values.

32

Mechanisms

Outcomes

Behavioural rating 
for all employees

 – Subject to compliance with local labour laws, employees receive  
a behaviour rating based on their adherence to HSBC Values to 
ensure performance is judged not only on what is achieved, but  
also on how it is achieved.

Performance 
management

Conduct 
recognition

 – Performance objectives define what our employees need to achieve,  
how and when, in line with business and role priorities. Objectives are 
initially created by our employees at the start of the year. Objectives  
are then tracked and updated by employees throughout the year as 
priorities change.

 – Performance management for all our employees is underpinned by our 
‘Everyday Performance and Development’ programme. This approach 
involves frequent, holistic and meaningful conversations throughout 
the year between a manager and employee. The conversations provide 
an opportunity to discuss progress, provide feedback and recognise 
behaviours, identify any support that may be needed, and address any 
issues that could be affecting the employee’s sense of well-being.

 – The employee recognition and conduct framework provides a set of 
guidelines designed to reward exceptional conduct and handle any 
conduct breaches consistently across the Group.

 – Rewarding positive conduct may take the form of use of our global 
recognition programme ‘At Our Best’, or via positive adjustments to 
performance and behaviour ratings and variable pay.

 – The framework also provides guidance on applying negative adjustments 

to performance and behaviour ratings and to variable pay, alongside 
disciplinary sanctions, where conduct breaches have been identified.

HSBC Holdings plc Annual Report and Accounts 2018Remuneration

How we set our variable pay pool

When deciding on the variable pay pool, the Group Remuneration 
Committee considers a number of factors, which are set out in the 
following table:

Our variable pay pool was $3,473m, an increase of 
5.1% compared with 2017.

Performance and risk 
appetite statement

 – Our variable pay pool takes into account our 

performance in the context of our risk appetite.

Countercyclical 
funding methodology

Distribution of profits

Commerciality and 
affordability

 – To dampen effects of economic cycles, the variable 
pay pool’s size has a floor and a ceiling, and we also 
limit the payout ratio as performance increases to 
prevent the risk of inappropriate behaviour.

 – Our funding methodology ensures that the distribution 
of post-tax profit between capital, shareholders and 
variable pay is appropriate, and that the majority of 
post-tax profit is allocated to capital and shareholders.

 – We face challenges arising from being headquartered 
in the UK, which has more stringent reward practices. 
We take into account these challenges in determining 
the size of the variable pay pool to help ensure we can 
continue to attract and retain talent in key markets.

Variable pay pool 
($m)

Group

Of which Global
Banking and Markets

3,473
3,303
1,098
1,063

Variable pay for our executive Directors

Variable pay for our executive Directors is driven by 
scorecard achievement. Targets in the scorecard 
are set according to our key performance 
indicators to ensure linkages between our strategy 
and remuneration policies and outcome. 

 See the Directors’ remuneration report on page 186 for 
further details.

Remuneration for our executive Directors 
Our remuneration policy for executive Directors was approved at our 2016 Annual General Meeting (‘AGM’) and is intended to 
apply for three performance years until the AGM in 2019. We will be putting forward a new remuneration policy for shareholder 
approval at the AGM. Details of the proposed policy can be found on page 175.

The table below shows the amount our executive Directors earned in 2018. For details of Directors’ pay and performance for 
2018, see the Directors’ remuneration report on page 172. 

(in £000)

Base 
salary

Fixed pay 
allowance

Cash in 
lieu of 
pension

Annual 
incentive

AML 
DPA
 Award38

LTI39 Sub-total

Taxable 
benefits

Non-
taxable 
benefits

Notional 
returns

John Flint40

2018 1,028

1,459

308

1,665

Stuart 
Gulliver41,43

2017

2018

—

171

—

241

2017

1,250

1,700

Iain 
Mackay42,43

2018

2017

Marc Moses 2018

2017

700

700

700

700

950

950

950

950

—

51

375

210

210

210

210

 For footnotes, see page 67.

—

—

—

282

1,530

2,127

—

1,088

1,057

1,334

1,324

1,358

—

695

—

—

—

—

—

—

—

—

—

4,460

—

2,275

5,452

4,005

3,194

3,879

3,218

40

—

65

500

80

64

13

16

28

—

6

71

44

37

38

38

54

—

41

63

33

42

33

42

Total

4,582

—

2,387

6,086

4,162

3,337

3,963

3,314

33

HSBC Holdings plc Annual Report and Accounts 2018Additional InformationFinancial StatementsCorporate GovernanceFinancial ReviewStrategic ReportReport of the Directors | Financial summary

Financial summary

Use of non-GAAP financial measures

Changes to presentation from 1 January 2018

Critical accounting estimates and judgements

Consolidated income statement

Group performance by income and expense item

Net interest income

Net fee income

Net income from financial instruments measured at fair value through 
profit or loss

Gains less losses from financial investments

Net insurance premium income

Other operating income

Net insurance claims and benefits paid and movement 
in liabilities to policyholders 

Change in expected credit losses and other credit impairment charges/
Loan impairment charges and other credit risk provisions

Operating expenses

Share of profit in associates and joint ventures

Tax expense

Consolidated balance sheet

Balance sheet commentary compared with 1 January 2018

Page

34

34

35

36

37

37

38

39

40

40

41

41

42

42

43

44

44

45

Use of non-GAAP financial measures

Our reported results are prepared in accordance with IFRSs 
as detailed in the Financial Statements starting on page 214.

To measure our performance we also use non-GAAP financial 
measures, including those derived from our reported results that 
eliminate factors that distort year-on-year comparisons. The 
‘adjusted performance’ measure used throughout this report is 
described below, and where others are used they are described. 
All non-GAAP financial measures are reconciled to the closest 
reported financial measure.

The global business segmental results on pages 47 to 55 
are presented on an adjusted basis in accordance with IFRS 8 
‘Operating Segments’, as detailed in ‘Basis of preparation’ on 
page 47.

Adjusted performance

Adjusted performance is computed by adjusting reported results 
for the effects of foreign currency translation differences and 
significant items, which both distort year-on-year comparisons.

We consider adjusted performance provides useful information for 
investors by aligning internal and external reporting, identifying 
and quantifying items management believes to be significant, and 
providing insight into how management assesses year-on-year 
performance.

Significant items

‘Significant items’ refers collectively to the items that 
management and investors would ordinarily identify and consider 
separately to improve the understanding of the underlying trends 
in the business. 

The tables on pages 50 to 53 and pages 57 to 63 detail the effects 
of significant items on each of our global business segments and 
geographical regions in 2018, 2017 and 2016.

Foreign currency translation differences

Foreign currency translation differences reflect the movements of 
the US dollar against most major currencies during 2018. 

We exclude them to derive constant currency data, allowing us to 
assess balance sheet and income statement performance on a 
like-for-like basis and better understand the underlying trends in 
the business.

34

HSBC Holdings plc Annual Report and Accounts 2018

Foreign currency translation differences
Foreign currency translation differences for 2018 are computed by 
retranslating into US dollars for non-US dollar branches, subsidiaries, joint 
ventures and associates:
•  the income statements for 2017 and 2016 at the average rates of 

exchange for 2018; and

•  the balance sheets at 31 December 2017 and 31 December 2016 at the 

prevailing rates of exchange on 31 December 2018.

No adjustment has been made to the exchange rates used to translate 
foreign currency-denominated assets and liabilities into the functional 
currencies of any HSBC branches, subsidiaries, joint ventures or 
associates. The constant currency data of HSBC’s Argentinian subsidiaries 
has not been adjusted further for the impacts of hyperinflation. When 
reference is made to foreign currency translation differences in tables or 
commentaries, comparative data reported in the functional currencies of 
HSBC’s operations has been translated at the appropriate exchange 
rates applied in the current period on the basis described above.

Changes to presentation from 1 January 2018

IFRS 9

HSBC adopted the requirements of IFRS 9 ‘Financial Instruments’ 
on 1 January 2018, with the exception of the provisions relating to 
the presentation of gains and losses on financial liabilities 
designated at fair value, which were adopted on 1 January 2017. 
The impact of transitioning to IFRS 9 at 1 January 2018 on the 
consolidated financial statements of HSBC was a decrease in net 
assets of $1.6bn, arising from:

•  a decrease of $2.2bn from additional impairment allowances;

•  a decrease of $0.9bn from our associates reducing their net 

assets;

•  an increase of $1.1bn from the remeasurement of financial 
assets and liabilities as a consequence of classification 
changes, mainly from revoking fair value accounting 
designations for certain long-dated issued debt instruments; 
and

•  an increase in net deferred tax assets of $0.4bn.

The effect of IFRS 9 on the carrying value of investments in 
associates has been updated from the effect disclosed in our 
Annual Report and Accounts 2017 and in our Report on Transition 
to IFRS 9 ‘Financial Instruments’ 1 January 2018 as a result of 
those entities publicly reporting their expected transition impacts. 
This resulted in a further decrease in net assets of $0.6bn, net of 
tax.

Refer to ‘Standards applied during the year ended 
31 December 2018’ on page 224 and Note 37 ‘Effects of 
reclassification and remeasurement upon adoption of IFRS 9’ for 
further detail. 

Income statement presentation

The classification and measurement requirements under IFRS 9, 
which was adopted from 1 January 2018, is based on an entity’s 
assessment of both the business model for managing the assets 
and the contractual cash flow characteristics of the assets. The 
standard contains a classification for items measured mandatorily 
at fair value through profit and loss as a residual category. Given 
its residual nature, the presentation of the income statement has 
been updated to separately present items in this category which 
are of a dissimilar nature or function, in line with IAS 1 
‘Presentation of Financial Statements’ requirements. Comparative 
data has been re-presented. There is no net impact on total 
operating income.

Prior to 2018, foreign exchange exposure on some financial 
instruments designated at fair value was presented in the same 
line in the income statement as the underlying fair value 
movement on these instruments. In 2018, we grouped the entire 
effect of foreign exchange exposure in the profit and loss and 
presented it within ‘Net trading activities’ in ‘Net income from 
financial instruments held for trading or managed on a fair value 
basis’. Comparative data has been re-presented. There is no net 
impact on total operating income and the impact on ‘changes in 

fair value of long-term debt and related derivatives’ in 2017 was 
$(517)m (2016: $1,978m; 2015: $110m; 2014: $130m). 

IAS 29

From 1 July 2018, Argentina was deemed a hyperinflationary 
economy for accounting purposes.

The results of HSBC’s operations with a functional currency of the 
Argentine peso have been prepared in accordance with IAS 29 
‘Financial Reporting in Hyperinflationary Economies’ as if the 
economy had always been hyperinflationary. The results of those 
operations for the year ended 31 December 2018 are stated in 
terms of current purchasing power using the Indice de Precios al 
Consumidor at 31 December 2018, with the corresponding 
adjustment presented in other comprehensive income (‘OCI’). In 
accordance with IAS 21 ‘The Effects of Changes in Foreign 
Exchange Rates’, the results have been translated and presented 
in US dollars at the prevailing rate of exchange on 31 December 
2018. The Group’s comparative information presented in US 
dollars has not been restated.

The impact of applying IAS 29 and the hyperinflation provisions of 
IAS 21 in the current year was a decrease in the Group’s profit 
before tax of $160m, comprising a decrease in revenue of $231m, 
offset by a decrease in expected credit losses of $8m, and a 
decrease in operating expenses of $63m. 

Critical accounting estimates and judgements

The results of HSBC reflect the choice of accounting policies, 
assumptions and estimates that underlie the preparation of 
HSBC’s consolidated financial statements. The significant 
accounting policies, including the policies which include 
critical accounting estimates and judgements, are described 
in Note 1.2 on the Financial Statements. The accounting policies 
listed below are highlighted as they involve a high degree of 
uncertainty and have a material impact on the financial 
statements:

• 

Impairment of amortised cost financial assets and financial 
assets measured at fair value through other comprehensive 
income (‘FVOCI’): The most significant judgements relate to 
defining what is considered to be a significant increase in credit 
risk, determining the lifetime and point of initial recognition of 
revolving facilities, and in making assumptions and estimates 
to incorporate relevant information about past events, current 
conditions and forecasts of economic conditions. A high degree 
of uncertainty is involved in making estimations using 
assumptions that are highly subjective and very sensitive to the 
risk factors. See Note 1.2(i) on page 230.

•  Hedge accounting and the replacement of major interest rate 
reference rates: The financial markets are going through a 
significant reform and replacement of the major interest rate 
reference rates. These interbank offered rates (‘Ibors’), such as 
Libor and Euribor, are currently widely used as benchmarks for 
a large volume and broad range of financial products and 
contracts. This results in significant accounting judgement 
being involved in determining whether certain hedge 
accounting relationships that hedge variability of cash flows 
and interest rate risk due to changes in Ibors continue to qualify 
for hedge accounting as at 31 December 2018. See Note 1.2(h) 
on page 234.

•  Deferred tax assets: The most significant judgements relate to 

those made in respect of expected future profitability. See Note 
1.2(l) on page 234.

•  Valuation of financial instruments: In determining the fair value 
of financial instruments a variety of valuation techniques are 
used, some of which feature significant unobservable inputs 
and are subject to substantial uncertainty. See Note 1.2(c) on 
page 228.

• 

Impairment of interests in associates: Impairment testing 
involves significant judgement in determining the value in use, 
and in particular estimating the present values of cash flows 
expected to arise from continuing to hold the investment, 

based on a number of management assumptions. The most 
significant judgements relate to the impairment testing of our 
investment in Bank of Communications Co., Limited (‘BoCom’). 
See Note 1.2(a) on page 226.

•  Goodwill impairment: A high degree of uncertainty is involved 

in estimating the future cash flows of the cash-generating units 
(‘CGUs’) and the rates used to discount these cash flows. See 
Note 1.2(a) on page 226.

•  Provisions: Significant judgement may be required due to the 

high degree of uncertainty associated with determining 
whether a present obligation exists, and estimating the 
probability and amount of any outflows that may arise. See 
Note 1.2(m) on page 234.

Given the inherent uncertainties and the high level of subjectivity 
involved in the recognition or measurement of the items above, it 
is possible that the outcomes in the next financial year could differ 
from the expectations on which management’s estimates are 
based, resulting in the recognition and measurement of materially 
different amounts from those estimated by management in these 
Financial Statements.

HSBC Holdings plc Annual Report and Accounts 2018

35

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Financial summary

Consolidated income statement

Summary consolidated income statement

Net interest income

Net fee income

Net income from financial instruments held for trading or managed on a fair value basis

44, 45

Net income/(expense) from assets and liabilities of insurance businesses, including
related derivatives, measured at fair value through profit or loss

Change in fair value of long-term debt and related derivatives

Changes in fair value of other financial instruments mandatorily measured at fair value
through profit or loss

45

44

45

Footnotes

Gains less losses from financial investments

Dividend income

Net insurance premium income

Other operating income/(expense)

Total operating income

Net insurance claims and benefits paid and movement in liabilities to policyholders

Net operating income before change in expected credit losses and other
credit impairment charges/Loan impairment charges and other credit risk
provisions

Change in expected credit losses and other credit impairment charges

Loan impairment charges and other credit risk provisions

Net operating income

Total operating expenses

Operating profit

Share of profit in associates and joint ventures

Profit before tax

Tax expense

Profit for the year

Attributable to:

–  ordinary shareholders of the parent company

–  preference shareholders of the parent company

–  other equity holders

–  non-controlling interests

Profit for the year

Five-year financial information

Basic earnings per share

Diluted earnings per share

Dividends per ordinary share

Dividend payout ratio

Post-tax return on average total assets

Return on average risk-weighted assets

Return on average ordinary shareholders’ equity

Return on average tangible equity

2018

$m
30,489

12,620

9,531

(1,488)

(97)

695

218

75

10,659

885

2017

$m
28,176

12,811

8,426

2,836

155

N/A

1,150

106

9,779

337

2016

$m
29,813

12,777

7,521

1,262

(1,997)

N/A

1,385

95

9,951

(971)

63,587

63,776

(9,807)

(12,331)

59,836

(11,870)

2015

$m
32,531

14,705

8,717

565

973

N/A

2,068

123

10,355

1,055

71,092

2014

$m
34,705

15,957

6,730

1,865

638

N/A

1,335

311

11,921

1,131

74,593

(11,292)

(13,345)

26

53,780

51,445

47,966

59,800

61,248

(1,767)

N/A

52,013

N/A

(1,769)

49,676

N/A

(3,400)

44,566

N/A

(3,721)

56,079

N/A

(3,851)

57,397

(34,659)

(34,884)

(39,808)

(39,768)

(41,249)

17,354

2,536

19,890

(4,865)

15,025

12,608

90

1,029

1,298

14,792

2,375

17,167

(5,288)

11,879

9,683

90

1,025

1,081

15,025

11,879

2018

$
0.63

0.63

0.51

%
81.0

0.6

2.3

7.7

8.6

2017

$
0.48

0.48

0.51

%
106.3

0.5

2.0

5.9

6.8

4,758

2,354

7,112

(3,666)

3,446

1,299

90

1,090

967

3,446

2016

$
0.07

0.07

0.51

%
728.6

0.1

0.7

0.8

2.6

16,311

2,556

18,867

(3,771)

15,096

16,148

2,532

18,680

(3,975)

14,705

12,572

13,115

90

860

1,574

15,096

90

483

1,017

14,705

2015

$
0.65

0.64

0.50

%
76.5

0.6

1.6

7.2

8.1

2014

$
0.69

0.69

0.49

%
71.0

0.5

1.5

7.3

8.5

Footnotes

46

47

48

For footnotes, see page 67.
Unless stated otherwise, all tables in the Annual Report and Accounts 2018 are presented on a reported basis.

For a summary of our financial performance in 2018, see page 14.

For further financial performance data for each global business and geographical region, see pages 48 to 53 and 55 to 63, respectively.

36

HSBC Holdings plc Annual Report and Accounts 2018

%

2.46

(0.87)

1.59

1.73

Yield

%

0.74

3.38

0.73

1.68

5.68

2.46

Group performance by income and expense item

Net interest income

Interest income

Interest expense

Net interest income

Average interest-earning assets

Gross interest yield

Less: cost of funds

Net interest spread

Net interest margin

For footnotes, see page 67.

Summary of interest income by type of asset

Footnotes

49

50

51

2018

$m

49,609

(19,120)

30,489

2017

$m

40,995

(12,819)

28,176

2016

$m

42,414

(12,601)

29,813

1,839,346

1,726,120

1,723,702

%

2.70

(1.21)

1.49

1.66

%

2.37

(0.88)

1.49

1.63

Short-term funds and loans and advances
to banks

Loans and advances to customers

Reverse repurchase agreements – non-trading

Financial investments

Other interest-earning assets

Total interest-earning assets

Trading assets and financial assets designated
and otherwise mandatorily measured at fair value
through profit or loss

Trading assets and financial assets designated at
fair value

Expected credit losses provision

Impairment allowance

Non-interest-earning assets

Year ended 31 Dec

For footnotes, see page 67.

2018

2017

Average
balance

Interest
income

Yield

Average
balance

Interest
income

Footnotes

$m

$m

%

$m

$m

233,637

2,475

972,963

33,285

205,427

386,230

41,089

3,739

9,166

944

1,839,346

49,609

1.06

3.42

1.82

2.37

2.30

2.70

236,126

2,030

902,214

173,760

389,807

24,213

28,751

2,191

7,440

583

1,726,120

40,995

2016

Average
balance

Interest
income

$m

$m

203,799

1,510

865,356

168,207

430,775

55,565

29,272

1,227

7,248

3,157

1,723,702

42,414

Yield

%

0.86

3.19

1.26

1.91

2.41

2.37

52,53

195,922

5,215

2.66

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

186,673

4,245

(7,816)

N/A

N/A

N/A

584,524

N/A

N/A

(7,841)

616,688

2.27

N/A

179,780

3,897

N/A

N/A

(9,127)

653,115

2.17

N/A

2,611,976

54,824

2.10

2,521,640

45,240

1.79

2,547,470

46,311

1.82

Summary of interest expense by type of liability and equity

Deposits by banks

Financial liabilities designated at fair value – own
debt issued

Customer accounts

Repurchase agreements – non-trading

Debt securities in issue

Other interest-bearing liabilities

Total interest-bearing liabilities

Trading liabilities and financial liabilities
designated at fair value (excluding own debt
issued)

Non-interest bearing current accounts

Total equity and other non-interest bearing
liabilities

Year ended 31 Dec

For footnotes, see page 67.

Footnotes

54

55

56

2018

Average
balance

Interest
expense

$m

44,530

50,840

1,138,620

161,204

132,594

53,731

$m

506

1,421

8,287

3,409

4,254

1,243

1,581,519

19,120

Cost

%

1.14

2.80

0.73

2.11

3.21

2.31

1.21

2017

Average
balance

Interest
expense

$m

47,337

60,566

1,094,920

136,561

108,677

7,009

Cost

%

0.95

2.08

0.49

1.22

2.88

$m

451

1,261

5,405

1,665

3,130

907

12.94

2016

Average
balance

Interest
expense

$m

49,782

62,042

1,074,661

118,789

114,343

22,387

$m

342

942

5,492

626

2,807

2,392

1,455,070

12,819

0.88

1,442,004

12,601

Cost

%

0.69

1.52

0.51

0.53

2.45

10.68

0.87

142,184

3,524

2.48

153,776

2,325

1.51

138,486

1,986

1.43

211,815

676,458

197,104

715,690

184,016

782,964

2,611,976

22,644

0.87

2,521,640

15,144

0.60

2,547,470

14,587

0.57

HSBC Holdings plc Annual Report and Accounts 2018

37

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Financial summary

Significant items and currency translation

Significant items

–  customer redress programmes

–  currency translation on significant items

Currency translation

Year ended 31 Dec

2018

$m

53

53

53

2017

$m

(105)

(108)

3

99

(6)

Net interest income of $30.5bn increased by $2.3bn or 8% 
compared with 2017. This included the minimal effects of 
significant items and foreign currency translation differences.

Net interest margin of 1.66% was 3 basis points (‘bps’) higher than 
in 2017. This included the minimal effects of significant items and 
foreign currency translation differences. The rise in net interest 
margin mainly reflected the effect of rate rises on asset yields, 
notably on term lending in Asia and on surplus liquidity in most 
regions. This was partly offset by the higher cost of customer 
accounts, notably in Asia and Europe, and the higher cost of debt 
issued to meet regulatory requirements. 

The increase in net interest margin in 2018 includes the fourth-
quarter impact of increased liquidity requirements in Europe and 
the increased cost of customer accounts in Asia.

Interest income

Interest income increased by $8.6bn compared with 2017. This 
included the minimal adverse effects of significant items and 
foreign currency translation. The increase in interest income was 
mainly driven by higher income from lending, surplus liquidity and 
reverse repurchase agreements.

Interest income on loans and advances to customers increased by 
$4.5bn compared with 2017. This included the minimal favourable 
effects of customer redress programmes and foreign currency 
translation differences, and reflected increases in all regions, 
notably:

• 

• 

in Asia, where growth was mainly due to central bank rate rises 
resulting in higher yields on term lending and mortgages, and 
volume growth; and

in Europe, where growth was mainly in the UK, reflecting 
higher yields on term lending following a central bank rate rise 
and growth in mortgage balances, although yields decreased.

Interest income on short-term funds and financial investments 
increased by $2.2bn compared with 2017, which included the 

adverse effects of customer redress programmes and foreign 
currency translation differences of $0.1bn. This increase was 
across all regions, but mainly in Asia and North America, primarily 
on debt securities, following central bank rate rises.

Interest income on reverse repurchase agreements increased by 
$1.5bn compared with 2017, notably in North America and 
Europe, following central bank rate rises.

Interest expense

Reported interest expense increased by $6.3bn, which included 
the favourable effects of significant items and foreign currency 
translation differences of $0.1bn. Excluding these impacts, interest 
expense was $6.4bn higher, primarily due to increases in interest 
expense on customer accounts, repurchase agreements and debt.

Interest expense on customer accounts was $2.9bn higher. This 
included the favourable effects of customer redress programmes 
and foreign currency translation differences of $0.1bn, and 
reflected average balance growth in most regions. The net 
increase also reflected changes in interest rates in key markets, 
including:

•  central bank rate rises in Asia, notably in Hong Kong, as well as 

a change in portfolio mix;

•  the 2018 increase in the UK base rate; and

•  rate rises in Latin America and North America.

Interest expense on repurchase agreements increased by $1.7bn, 
broadly in line with the increase in interest income on reverse 
repurchase agreements, notably in North America and Europe, 
reflecting increased balances and higher market rates.

Interest expense on debt securities in issue and own debt at fair 
value was $1.3bn higher. The increase reflected a rise in the 
external cost of debt, together with an increase in debt issued by 
HSBC Holdings to meet regulatory requirements. 

Net fee income

Funds under management

Account services

Cards

Credit facilities

Broking income

Unit trusts

Remittances

Global custody

Underwriting

Imports/exports

Insurance agency commission

Other

Fee income

Less: fee expense

Year ended 31 Dec

Significant items and currency translation

Significant items

Currency translation

Year ended 31 Dec

38

HSBC Holdings plc Annual Report and Accounts 2018

2018

$m

2,221

2,177

1,956

1,723

1,210

1,038

778

736

723

709

404

2,369

16,044

(3,424)

12,620

2017

$m

2,188

2,244

1,994

1,718

1,191

1,010

759

692

829

736

410

2,082

15,853

(3,042)

12,811

2018

$m

—

—

2016

$m

2,076

2,417

1,970

1,795

1,060

863

766

662

705

820

419

2,116

15,669

(2,892)

12,777

2017

$m

—

(76)

(76)

Net fee income of $12.6bn was $0.2bn lower compared with 2017 
and included the favourable effects of foreign currency translation 
differences of $0.1bn. This decrease was mainly due to lower fee 
income from underwriting and corporate finance (disclosed within 
‘other’) in GB&M and an increase in fee expense.

Fee income from underwriting and corporate finance decreased by 
$0.2bn as a result of lower volumes in investment banking 
products and reduced client activity, mainly in Europe and North 
America.

Fee income from cards also decreased, partly due to a 
reclassification from cards to interbank and clearing fees. This was 

partly offset by an increase in cards volumes, notably in Hong 
Kong and the US, from new product launches and campaigns, 
together with increased activity.

In addition, fee expense increased by $0.4bn, in part from cards 
due to increased customer activity in Hong Kong.

These factors were partly offset by an increase in Other fee income 
due in part to an increase in interbank and clearing fees in the UK 
and Mexico, following the reclassification of interchange fee 
income from cards with effect from 1 January 2018.

Net income from financial instruments measured at fair value through profit or loss 

Trading activities

Other trading income – hedge ineffectiveness

–  on cash flow hedges

–  on fair value hedges

Fair value movement on non-qualifying hedges

Other instruments designated and managed on a fair value basis and related derivatives

Net income from financial instruments held for trading or managed on a fair value basis

Financial assets held to meet liabilities under insurance and investment contracts

Liabilities to customers under investment contracts

Net income from assets and liabilities of insurance businesses, including related derivatives,
measured at fair value through profit or loss

Changes in fair value of long-term debt and related derivatives

Changes in fair value of other financial instruments mandatorily measured at fair value through profit or
loss

Footnotes

44

57

44

Year ended 31 Dec

For footnotes, see page 67.

Significant items and currency translation

Significant items

–  disposals, acquisitions and investment in new businesses

–  fair value movement on financial instruments

–  currency translation on significant items

Currency translation

Year ended 31 Dec

For footnotes, see page 67.

2018

$m

7,234

(45)

(8)

(37)

(207)

2,549

9,531

(1,585)

97

(1,488)

(97)

695

8,641

Footnotes

57

2017

$m

8,131

(1)

(5)

4

106

190

8,426

3,211

(375)

2,836

155

N/A

11,417

2018

$m

(108)

(8)

(100)

(108)

2016

$m

8,110

18

(5)

23

(655)

48

7,521

1,480

(218)

1,262

(1,997)

N/A

6,786

2017

$m

(258)

—

(245)

(13)

(123)

(381)

Net income from financial instruments measured at fair value of 
$8.6bn was $2.8bn lower than in 2017. This included favourable 
effects of foreign currency translation differences and significant 
items relating to favourable fair value movements on financial 
instruments, including non-qualifying hedges and debit valuation 
adjustments.

‘Net income from financial instruments held for trading or 
managed on a fair value basis’ increased by $1.1bn. This 
included favourable foreign currency translation differences 
($0.1bn), and a favourable movement in significant items ($0.1bn). 
The increase also included a number of accounting 
reclassifications under IFRS 9, which comprised: 

‘Net expense from assets and liabilities of insurance 
businesses, including related derivatives, measured at fair 
value through profit or loss’ was $1.5bn, compared with net 
income of $2.8bn in 2017. This decrease primarily reflected 
unfavourable equity market performance in 2018 compared with 
2017 in Hong Kong and France, resulting in revaluation losses on 
the equity and unit trust assets supporting insurance and 
investment contracts.

Corresponding movements were recorded in the liabilities to 
customers, reflecting the extent to which they participate in the 
investment performance of the associated assets. For investment 
contracts, the offsetting movements are recorded in ‘Liabilities to 
customers under investment contracts’, and for insurance 
contracts in ‘Net insurance claims and benefits paid and 
movement in liabilities to policyholders’.

‘Changes in fair value on long-term debt and related 
derivatives’ were $0.1bn adverse in 2018, compared with 
favourable movements of $0.2bn in 2017. These movements were 
driven by changes in interest rates between the periods, notably in 
US dollars and pounds sterling.

•  a reclassification from 1 January 2018 of net income related to 
structured notes from ‘trading activities’ to ‘other instruments 
designated and managed on a fair value basis and related 
derivatives’;

•  a change in accounting treatment on 1 January 2018 of issued 
debt securities, which resulted in the fair value movements 
relating to changes in credit spreads on structured liabilities 
being reported in other comprehensive income. This compared 
with an expense of $0.5bn recognised in ‘trading activities’ in 
2017;

•  a reclassification on 1 January 2018 of stock lending and 

borrowing instruments in Hong Kong from ‘amortised cost’ to 
‘held for trading’. This resulted in the income relating to these 
instruments no longer being recognised in net interest income, 
and instead being recognised in ’trading activities’. See Note 37 
on the Financial Statements for further details.

The favourable effect of these reclassifications, as well as 
revaluation gains on US dollar-denominated capital in mainland 
China, were partly offset by a decrease in revenue from trading 
activities in GB&M. This decrease was primarily in Europe, as our 

HSBC Holdings plc Annual Report and Accounts 2018

39

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Financial summary

Global Markets business experienced lower client activity, notably 
in Rates and Credit, which was partly offset by an increase in the 
US from higher metals and emerging markets trading activity.

reflecting fair value gains on underlying equities in GB&M and on 
disposal of investments, notably in Principal Investments, as well 
as fair value gains on debt securities.

We also recorded net adverse movements on derivatives, as well 
as on the revaluation of foreign exchange positions in France. 

‘Changes in fair value of other financial instruments 
mandatorily measured at fair value through profit or loss’ 
– a new financial statement line item under IFRS 9 – recorded 
revenue of $0.7bn in 2018. This revenue was mainly in the UK, 

Gains less losses from financial investments

The majority of our financial liabilities designated at fair value are 
fixed-rate, long-term debt issuances, and are managed in 
conjunction with interest rate swaps as part of our interest rate 
management strategy. These liabilities are discussed further on 
page 45.

Net gains from disposal of

–  debt securities

–  equity securities

–  other financial investments

Impairment of available-for-sale equity securities

Year ended 31 Dec

Significant items and currency translation

Significant items

–  disposals, acquisitions and investment in new businesses

–  currency translation on significant items

Currency translation

Year ended 31 Dec

Gains less losses from financial investments of $0.2bn decreased 
by $0.9bn compared with 2017. Following the implementation of 
IFRS 9, ‘net gains on the disposal of equity securities’ and 
‘impairment of available-for-sale equity securities’ are no longer 
reported within ‘gains less losses from financial investments’. 
These are now reported within ‘net income/(expense) from 
financial instruments measured at fair value through profit or loss’.

Net gains from the disposal of equity securities were $0.8bn in 
2017 and included disposals, acquisitions and investment in new 
businesses of $0.4bn. This comprised a gain on the disposal of our 

Net insurance premium income

Gross insurance premium income

Reinsurance premiums

Year ended 31 Dec

Significant items and currency translation

Significant items

Currency translation

Year ended 31 Dec

2018

$m

218

220

N/A

(2)

N/A

218

2017

$m

1,248

403

838

7

(98)

1,150

2018

$m

—

—

—

2016

$m

1,421

357

1,058

6

(36)

1,385

2017

$m

434

434

—

(17)

417

membership interest in Visa Inc. in the US of $0.3bn and gains on 
the disposal of our investment in Vietnam Technological and 
Commercial Joint Stock Bank (‘Techcombank’) of $0.1bn. The 
remaining balance in 2017 included net gains from the disposal of 
equity securities in GB&M, mainly in the UK, France and the US. 

Net gains from the disposal of debt securities were $0.2bn lower. 
This reduction was mainly in Corporate Centre and related to net 
losses on disposals in legacy credit, as well as lower gains on 
disposals in Balance Sheet Management.

2018

$m

11,338

(679)

10,659

2017

$m

10,802

(1,023)

9,779

2018

$m

—

—

2016

$m

10,588

(637)

9,951

2017

$m

—

(68)

(68)

Net insurance premium income was $0.9bn higher than in 2017, 
and included the effects of foreign currency translation 
differences.

The increase in insurance premiums was driven by higher new 
business volumes, particularly in Hong Kong and France, and 
lower reinsurance ceded in Hong Kong.

40

HSBC Holdings plc Annual Report and Accounts 2018

Other operating income

Rent received

Gains/(losses) recognised on assets held for sale

Gains on investment properties

Gain on disposal of property, plant and equipment, intangible assets and non-financial investments

Change in present value of in-force long-term insurance business

Other

Year ended 31 Dec

Change in present value of in-force long-term insurance business

Value of new business

Expected return

Assumption changes and experience variances

Other adjustments

Year ended 31 Dec

Significant items and currency translation

Significant items

–  disposals, acquisitions and investment in new businesses

–  currency translation on significant items

Currency translation

Year ended 31 Dec

2018

$m

152

12

82

33

681

(75)

885

2018

$m

1,117

(719)

292

(9)

681

2017

$m

171

214

48

46

24

(166)

337

2017

$m

919

(599)

(280)

(16)

24

2018

$m

(107)

(107)

(107)

2016

$m

157

(1,949)

4

35

902

(120)

(971)

2016

$m

900

(532)

513

21

902

2017

$m

(154)

(160)

6

(19)

(173)

Other operating income of $0.9bn in 2018 increased by $0.5bn 
compared with 2017. This was primarily due to a higher favourable 
change in the present value of in-force long-term insurance 
business (‘PVIF’) in 2018 (up $0.7bn). 

This increase in PVIF reflected a favourable movement in 
‘assumption changes and experience variances’ of $0.6bn, from 
the future sharing of investment returns with policyholders, 
primarily in Hong Kong. In addition, the value of new business 
written increased by $0.2bn during 2018 to $1.1bn. For further 
details, please see Note 21 on the Financial Statements.

Gains on assets held for sale were $0.2bn lower, mainly as gains in 
2017 included the sale of our holding in VocaLink in the UK and 
the sale of our operations in Lebanon.

In Other, we recorded lower losses related to the early redemption 
of subordinated debt linked to the US run-off portfolio ($0.1bn). In 
addition, 2018 included the adverse effects of hyperinflation 
accounting in Argentina ($0.1bn), while 2017 included a $0.1bn 
charge arising from the opportunity to increase our investment in 
new businesses.

Net insurance claims and benefits paid and movement in liabilities to policyholders

Gross

Less reinsurers’ share

Year ended 31 Dec

Significant items and currency translation

Significant items

Currency translation

Year ended 31 Dec

2018

$m

10,221

(414)

9,807

2017

$m

13,208

(877)

12,331

2018

$m

—

—

2016

$m

12,508

(638)

11,870

2017

$m

—

68

68

Net insurance claims and benefits paid and movement in liabilities 
to policyholders were $2.5bn lower than 2017. 

This decrease was primarily due to lower returns on financial 
assets supporting contracts where the policyholder is subject to 
part or all of the investment risk. This reflected unfavourable equity 
market performance in Hong Kong and France compared with 
favourable performance in 2017 as well as higher claims and 
benefits paid.

These decreases were partly offset by the impact of higher new 
business volumes in Hong Kong and France and lower reinsurance 
ceded in Hong Kong.

The gains or losses recognised on the financial assets measured at 
fair value through profit and loss that are held to support these 
insurance contract liabilities are reported in ‘Net income from 
assets and liabilities of insurance businesses, including related 
derivatives, measured at fair value through profit or loss’ on 
page 39.

HSBC Holdings plc Annual Report and Accounts 2018

41

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Financial summary

Change in expected credit losses and other credit impairment charges/Loan impairment charges and 
other credit risk provisions58

Loans and advances to banks and customers

–  new allowances net of allowance releases

–  recoveries of amounts previously written off

Loan commitments and guarantees

Other financial assets

Debt instruments measured at fair value through other comprehensive income

Available-for-sale-debt securities

2018

$m

1,896

2,304

(408)

(3)

(21)

(105)

N/A

2017

$m

1,992

2,636

(644)

(50)

17

N/A

(190)

2016

$m

3,350

3,977

(627)

63

50

N/A

(63)

Change in expected credit losses and other credit impairment charges/Loan impairment charges and
other credit risk provisions

1,767

1,769

3,400

For footnotes, see page 67.

Significant items and currency translation

Significant items

Currency translation

Year ended 31 Dec

Changes in expected credit losses and other credit impairment 
charges (‘ECL’) of $1.8bn in 2018 mainly reflected charges in 
RBWM and CMB. These were partly offset by net releases in 
Corporate Centre and GB&M.

In 2017, loan impairment charges and other credit risk provisions 
(‘LICs’) of $1.8bn were primarily in RBWM, CMB and GB&M, 
partly offset by releases in Corporate Centre. The effects of 
currency translation between the periods were minimal.

ECL in 2018

In 2018, ECL in RBWM of $1.2bn primarily comprised new 
allowances in Mexico ($0.4bn), the UK ($0.4bn) and Asia ($0.3bn), 
and related to unsecured lending balances. The charge in the UK 
also included charges relating to the current economic 
uncertainty. The overall allowance for ECL remained broadly 
unchanged compared with 1 January 2018, as these new 
allowances broadly offset releases, mainly from write-offs and 
derecognition of assets.

In CMB, ECL of $0.7bn were predominantly against a small 
number of specific exposures across various sectors. In Asia, 
charges of $0.3bn were mainly in Hong Kong, mainland China and 
Indonesia. In Europe, the charge was primarily in the UK ($0.2bn) 
against a small number of customers, and reflected the current 
economic uncertainty. In Middle East and North Africa (‘MENA’), 
ECL of $0.2bn were against a small number of customers in 
Turkey and the UAE, as well as charges reflecting the challenging 
economic conditions in Turkey. In Latin America, charges of 
$0.1bn were driven by Mexico and Argentina. These charges were 
partly offset by net releases of $0.1bn in North America across 
various sectors.

Operating expenses

Operating expenses

By expense category

Employee compensation and benefits

Premises and equipment (excluding depreciation and impairment)

General and administrative expenses

Administrative expenses

Depreciation and impairment of property, plant and equipment

Amortisation and impairment of intangible assets

Goodwill impairment

Year ended 31 Dec

42

HSBC Holdings plc Annual Report and Accounts 2018

2018

$m

—

—

2017

$m

—

56

56

In GB&M, a net ECL release of $26m was driven by the US 
($0.2bn) relating to a small number of clients, notably within the 
oil and gas, construction and mining sectors. These releases were 
partly offset by charges against two large corporate exposures in 
the UK in the retail and construction sectors.
In Corporate Centre, a net ECL release of $0.1bn related to legacy 
credit in the UK.

LICs in 2017

In 2017, LICs in RBWM were $1.0bn, of which the largest portion 
of the charge was in Mexico ($0.4bn), reflecting our strategic 
growth in unsecured lending, together with an associated rise in 
delinquency. LICs in the UK were $0.1bn, and in Hong Kong were 
$0.1bn, primarily relating to our unsecured lending exposure. LICs 
in RBWM also included charges in MENA of $0.1bn.

In CMB, LICs of $0.5bn were driven by an increase in allowances 
in Hong Kong ($0.2bn) and in the UK ($0.1bn), related to a small 
number of clients across various sectors. These charges were 
partly offset by releases in North America.

In GB&M, LICs of $0.5bn were primarily in the UK ($0.4bn) against 
specific customers in the construction and retail sectors, and in 
Hong Kong ($0.1bn) against a small number of exposures. These 
charges were partly offset by releases in the US, particularly in the 
oil and gas sector.

In Corporate Centre, a net release of LICs of $0.2bn was mainly 
related to our legacy credit portfolio in the UK.

2018

$m

17,373

3,422

11,931

32,726

1,119

814

—

2017

$m

17,315

3,530

12,177

33,022

1,166

696

—

34,659

34,884

2016

$m

18,089

3,758

12,715

34,562

1,229

777

3,240

39,808

Staff numbers (full-time equivalents)

Global businesses

Retail Banking and Wealth Management

Commercial Banking

Global Banking and Markets

Global Private Banking

Corporate Centre

At 31 Dec

Significant items and currency translation

Significant items

–  costs to achieve

–  costs of structural reform

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  gain on partial settlement of pension obligation

–  past service costs of guaranteed minimum pension benefits equalisation

–  restructuring and other related costs

–  settlements and provisions in connection with legal and regulatory matters

–  currency translation on significant items

Currency translation

Year ended 31 Dec

2018

2017

2016

133,644

129,402

124,810

44,805

48,500

6,819

1,449

44,871

45,725

7,250

1,439

44,712

46,659

8,054

10,940

235,217

228,687

235,175

2018

$m

1,669

—

361

146

52

—

228

66

816

1,669

2017

$m

3,796

3,002

420

655

53

(188)

—

—

(198)

52

(143)

3,653

Reported operating expenses of $34.7bn were $0.2bn lower than 
in 2017. This reflected a net favourable movement in significant 
items of $2.1bn, which included:

Performance-related pay was higher by $0.2bn, and Operations 
and transaction volume-related operating expenses increased by 
$0.2bn.

•  the non-recurrence of costs to achieve, which were $3.0bn in 

2017; and

•  customer redress programme costs of $0.1bn in 2018, 

compared with $0.7bn in 2017.

These items were partly offset by:

•  settlements and provisions in connection with legal and 

regulatory matters of $0.8bn in 2018, compared with a net 
release of $0.2bn in 2017;

•  a provision in relation to past service costs in connection with 
guaranteed minimum pension benefits equalisation of $0.2bn; 
and

•  the non-recurrence of gains on the partial settlement of pension 

obligations of $0.2bn in 2017.

The reduction in reported operating expenses also included an 
adverse effect of foreign currency translation differences of 
$0.1bn.

Excluding significant items and foreign currency translation 
differences, operating expenses of $33.0bn were $1.8bn higher 
than in 2017. This increase mainly reflected near- and medium- 
term investments to grow the business ($0.9bn), primarily in 
RBWM and GB&M. We also increased our investment in 
productivity programmes ($0.3bn), mainly in Technology and 
Operations. 

Share of profit in associates and joint ventures

The cost savings from our productivity programmes absorbed the 
impact of inflation. Our UK bank levy charge remained broadly 
unchanged, at $964m.

We maintained our momentum in growing the business during 
2018.

• 

• 

• 

In RBWM, we made investments to develop digital capabilities 
and recruit front-line staff to deliver improved customer service, 
as well as to grow the business, particularly in the UK, Hong 
Kong, mainland China (including the Pearl River Delta) and the 
US.

In GB&M, we made strategic hires in Global Markets and 
Global Banking, and continued to invest in mainland China as 
well as in new digital capabilities and functionalities for 
Securities Services and Global Liquidity and Cash Management 
businesses.

In CMB, we invested in digital offerings to improve customer 
journeys, such as on-boarding and credit, as well as market-
leading innovations including landmark trade transactions on 
the Voltron and we.trade platforms.

The number of employees expressed in FTEs at 31 December 2018 
was 235,217, an increase of 6,530 since 31 December 2017. This 
was primarily driven by investments in business growth 
programmes across RBWM, GB&M and CMB. The number of 
contractors as at 31 December 2018 was 10,854, a decrease of 
2,040 from 31 December 2017.

Share of profit in associates

–  Bank of Communications Co., Limited

–  The Saudi British Bank

–  other

Share of profit in joint ventures

Year ended 31 Dec

2018

$m

2,519

2,032

421

66

17

2017

$m

2,349

1,863

422

64

26

2016

$m

2,326

1,892

415

19

28

2,536

2,375

2,354

HSBC Holdings plc Annual Report and Accounts 2018

43

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Financial summary

Our share of profit in associates and joint ventures was $2.5bn, an 
increase of $161m or 7% compared with 2017, and included the 
favourable effects of foreign currency translation differences of 
$41m.

Excluding the effects of foreign currency translation differences, 
our share of profit in associates and joint ventures increased by 
$120m compared with 2017. This primarily reflected an increase in 
income from Bank of Communications Co., Limited (‘BoCom’).

At 31 December 2018, we performed an impairment review 
of our investment in BoCom and concluded that it was not 
impaired, based on our value-in-use (‘VIU’) calculation (for more 
information on the key assumptions in our VIU calculation, 
including the sensitivity of the VIU to each key assumption (see 
Note 18 on the Financial Statements).

Tax expense

Profit before tax

Tax expense

Profit after tax for the year ended 31 Dec

Effective tax rate

As discussed in Note 18 on the Financial Statements, in future 
periods the VIU may increase or decrease depending on the effect 
of changes to model inputs. It is expected that the carrying 
amount will increase due to retained profits earned by BoCom. At 
the point where the carrying amount exceeds the VIU, impairment 
would be recognised. We would continue to recognise our share 
of BoCom’s profit or loss, but the carrying amount would be 
reduced to equal the VIU, with a corresponding reduction in 
income. An impairment review would continue to be performed at 
each subsequent reporting period, with the carrying amount and 
income adjusted accordingly.

2018

$m

19,890

(4,865)

15,025

24.5%

2017

$m

17,167

(5,288)

11,879

30.8%

2016

$m

7,112

(3,666)

3,446

51.5%

The effective tax rate for 2018 of 24.5% is lower than the 30.8% 
for 2017 as 2017 included a charge of $1.3bn due to the 
remeasurement of US deferred tax balances to reflect the 
reduction in the US federal tax rate from 35% to 21%. 

This charge increased the 2017 effective tax rate by 7.5%. 

Further detail is provided in Note 8 on the Financial Statements.

Consolidated balance sheet

Five-year summary consolidated balance sheet

Assets

Cash and balances at central banks

Trading assets

Financial assets designated and otherwise mandatorily measured at fair
value through profit or loss

Financial assets designated at fair value

Derivatives

Loans and advances to banks

Loans and advances to customers

Reverse repurchase agreements – non-trading

Financial investments

Other assets

Total assets at 31 Dec

Liabilities and equity

Liabilities

Deposits by banks

Customer accounts

Repurchase agreements – non-trading

Trading liabilities

Financial liabilities designated at fair value

Derivatives

Debt securities in issue

Liabilities under insurance contracts

Other liabilities

Total liabilities at 31 Dec

Equity

Total shareholders’ equity

Non-controlling interests

Total equity at 31 Dec

Footnotes

59

2018

$m

162,843

238,130

41,111

N/A

207,825

72,167

981,696

242,804

407,433

204,115

2017

$m

180,624

287,995

N/A

29,464

219,818

90,393

962,964

201,553

389,076

159,884

2016

$m

128,009

235,125

N/A

24,756

290,872

88,126

861,504

160,974

436,797

148,823

2015

$m

98,934

224,837

N/A

23,852

288,476

90,401

924,454

146,255

428,955

183,492

2014

$m

129,957

304,193

N/A

29,037

345,008

112,149

974,660

161,713

415,467

161,955

2,558,124

2,521,771

2,374,986

2,409,656

2,634,139

56,331

69,922

59,939

54,371

77,426

1,362,643

1,364,462

1,272,386

1,289,586

1,350,642

165,884

84,431

148,505

205,835

85,342

87,330

167,574

130,002

184,361

94,429

216,821

64,546

85,667

113,690

88,958

153,691

86,832

279,819

65,915

75,273

109,595

80,400

141,614

66,408

281,071

88,949

69,938

139,801

107,432

190,572

76,153

340,669

95,947

73,861

121,459

2,363,875

2,323,900

2,192,408

2,212,138

2,434,161

186,253

7,996

194,249

190,250

7,621

197,871

175,386

7,192

182,578

188,460

9,058

197,518

190,447

9,531

199,978

Total liabilities and equity at 31 Dec

2,558,124

2,521,771

2,374,986

2,409,656

2,634,139

For footnotes, see page 67.

A more detailed consolidated balance sheet is contained in the Financial Statements on page 216.

44

HSBC Holdings plc Annual Report and Accounts 2018

Five-year selected financial information

Called up share capital

Capital resources

Undated subordinated loan capital

Preferred securities and dated subordinated loan capital

Risk-weighted assets

Total shareholders’ equity

Less: preference shares and other equity instruments

Total ordinary shareholders’ equity

Less: goodwill and intangible assets (net of tax)

Tangible ordinary shareholders’ equity

Financial statistics

Loans and advances to customers as a percentage of customer accounts

Average total shareholders’ equity to average total assets

Net asset value per ordinary share at year-end ($)

Tangible net asset value per ordinary share at year-end ($)

Number of $0.50 ordinary shares in issue (millions)

Basic number of $0.50 ordinary shares outstanding (millions)

Basic number of $0.50 ordinary shares outstanding and dilutive potential
ordinary shares (millions)

Closing foreign exchange translation rates to $:

$1: £

$1: €

For footnotes, see page 67.

Footnotes

60

61

62

2018

$m

10,180

173,238

1,969

35,014

865,318

186,253

(23,772)

162,481

(22,425)

140,056

72.0%

7.16%

8.13

7.01

20,361

19,981

2017

$m

10,160

182,383

1,969

42,147

871,337

190,250

(23,655)

166,595

(21,680)

144,915

70.6%

7.33%

8.35

7.26

20,321

19,960

2016

$m

10,096

172,358

1,967

42,600

857,181

175,386

(18,515)

156,871

(19,649)

137,222

67.7%

7.37%

7.91

6.92

20,192

19,838

2015

$m

9,842

189,833

2,368

42,844

2014

$m

9,609

190,730

2,773

47,208

1,102,995

1,219,765

188,460

(16,517)

171,943

(24,626)

147,317

71.7%

7.31%

8.77

7.51

19,685

19,604

190,447

(12,937)

177,510

(26,196)

151,314

72.2%

7.01%

9.28

7.91

19,218

19,119

20,059

20,065

19,933

19,744

19,209

0.783

0.873

0.740

0.834

0.811

0.949

0.675

0.919

0.642

0.823

Balance sheet commentary compared with 
1 January 2018

The effect of the adoption of IFRS 9 ‘Financial Instruments’ on 1 
January 2018 was a reduction in our total assets of $3.3bn from 
31 December 2017, and the reclassification of certain items within 
the balance sheet. The commentary that follows compares our 
balance sheet at 31 December 2018 with that at 1 January 2018.

At 31 December 2018, our total assets were $2.6tn, an increase of 
$40bn or 2% on a reported basis and $118bn or 5% on a constant 
currency basis. The increase reflected targeted lending growth, 
notably in Asia.

Our ratio of customer advances to customer accounts was 72%, 
up from 70% at 1 January 2018.

Assets

Cash and balances at central banks decreased by $18bn or 10% 
and included an adverse effect of foreign currency translation 
differences of $7bn. Excluding this, cash and balances at central 
banks decreased by $11bn, mainly in Europe, reflecting the 
redeployment of our commercial surplus. 

Trading assets decreased by $16bn or 6%, mainly driven by an 
adverse effect of foreign currency translation differences of $10bn. 
Excluding this, trading assets decreased by $6bn, reflecting a 
reduction in equity security holdings, notably in the UK. This was 
partly offset by increased debt securities and government bonds 
held in the US and Hong Kong.

Derivative assets decreased by $12bn or 5%, mainly reflecting an 
adverse effect of foreign currency translation differences of $10bn. 
Excluding this, derivative assets decreased by $2bn, which is 
consistent with the decrease in derivative liabilities, since the 
underlying risk is broadly matched.

‘Reverse repurchase agreements – non-trading’ increased by 
$41bn or 20%, notably in the UK and France, mainly driven by 
customer demand in our Global Markets business. This was partly 
offset by a reduction in the US, reflecting a decrease in the 
commercial surplus due to lower customer deposits and the 
repayment of long-term debt.

Financial investments increased by $24bn or 6%, mainly in Hong 
Kong due to an increase in investments in government bonds and 
debt securities. Financial investments were also higher in the US, 
reflecting increased investment in mortgage-backed securities and 
corporate bonds.

Loans and advances to customers

Loans and advances to customers increased by $32bn or 3% on a 
reported basis. This included an adverse effect of foreign currency 
translation differences of $34bn, resulting in growth of $66bn or 
7% on a constant currency basis.

Loans and advances to customers increased by $69bn or 8%, after 
excluding the effects of foreign currency translation differences, 
and a reduction in corporate current account balances of $4bn 
relating to CMB and GB&M customers in the UK that settled their 
overdraft and deposit balances on a net basis.

This growth was primarily in Asia (up $38bn). The increase in Asia 
was notably in RBWM (up $15bn) as we continued to increase 
personal lending, primarily in Hong Kong (up $12bn), reflecting our 
strategy to maintain our leading position in mortgages and 
personal lending. Customer lending was also higher in CMB (up 
$13bn) and GB&M (up $11bn), reflecting higher term lending in 
Hong Kong resulting from our continued strategic focus on loan 
growth in the region, as well as from an increase in customer 
demand. 

In Europe, customer lending increased by $20bn, notably in the 
UK from growth in mortgage balances (up $11bn), due to our 
focus on broker-originated mortgages. We also grew balances in 
CMB in the UK (up $6bn), driven by business growth aligned to the 
Group strategy, which resulted in higher term lending and 
overdraft balances, primarily to mid-market and commercial real 
estate clients.

In North America, loans and advances to customers increased by 
$6bn, primarily in Canada ($5bn) in CMB ($4bn), mainly from new 
to bank client acquisition and higher facility utilisation on term 
lending, and in RBWM ($1bn) from increased residential mortgage 
lending.

Liabilities

‘Repurchase agreements – non-trading’ increased by $36bn or 
28%, primarily in the US and France, mainly driven by the 
increased use of repurchase agreements for funding in our Global 
Markets business.

Debt securities in issue increased by $19bn or 28%, notably 
relating to an increase in commercial paper issuances, primarily 
US dollar-denominated. In addition, there was an increase in 
senior MREL issuances in the period as well as sterling- and euro-
denominated medium term notes, primarily in the UK.

HSBC Holdings plc Annual Report and Accounts 2018

45

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Financial summary | Global businesses

Derivative liabilities fell by $11bn or 5%, mainly reflecting the 
adverse effect of foreign currency translation differences of $9bn. 
Excluding this, derivative liabilities decreased by $2bn, which is 
consistent with the decrease in derivative assets, since the 
underlying risk is broadly matched.

Customer accounts

Customer accounts increased by $2bn on a reported basis, 
including the adverse effect of foreign currency translation 
differences of $43bn, resulting in growth of $45bn or 3% on a 
constant currency basis. 

Customer accounts rose by $49bn, after excluding the impacts of 
foreign currency translation differences and a reduction in 
corporate current account balances of $4bn, relating to CMB and 
GB&M customers in the UK that settled their overdraft and deposit 
balances on a net basis.

This growth in customer accounts was notably in Europe (up 
$29bn). GB&M balances rose by $11bn as we targeted balance 
growth to support funding in the non-ring-fenced bank, mainly in 
GLCM in the UK. CMB balances increased by $9bn, notably 
reflecting growth in GLCM within the UK ring-fenced bank. 
Customer accounts were also higher in RBWM (up $8bn) mainly in 
the UK, from higher current accounts and savings balances.

In Asia, we grew customer accounts by $18bn, notably in RBWM 
(up $10bn) and in GB&M (up $9bn) primarily in savings, reflecting 
higher customer inflows due to competitive rates. 

Customer accounts increased in Latin America (up $4bn), notably 
in Argentina and Mexico, reflecting higher savings and term 
deposits, and the impact of currency devaluation on foreign 
currency deposits booked on our Argentina balance sheet.

Customer accounts by country/territory

These increases were partly offset in North America (down $5bn), 
notably in CMB (down $2bn) due to balance outflows in Bermuda 
and a reduction in savings deposits in the US. GB&M balances fell 
by $2bn driven by a decrease in demand deposits in the US. 

Equity

Total shareholders’ equity of $186bn decreased by $2bn or 1%. 
The effects of profits generated in the period ($14bn) and 
favourable changes in fair value attributable to changes in own 
credit risk ($3bn) were more than offset by an increase in 
accumulated foreign exchange losses ($7bn) and dividends paid to 
shareholders ($12bn).

Risk-weighted assets

Risk-weighted assets (‘RWAs’) were $865.3bn at 31 December 
2018. Excluding the $0.8bn impact of IFRS 9 implementation on 1 
January 2018 and foreign currency translation differences, RWAs 
increased by $16.6bn in 2018. This comprised growth of $27.6bn 
from asset size and $2.9bn from changes in asset quality. This was 
partly offset by a $10.0bn fall from changes to methodology and 
policy and a $3.9bn decrease due to model updates.

Asset size movements principally included:

•  a $41.5bn growth predominantly in corporate and mortgage 

lending across CMB, RBWM and GB&M, most significantly in 
Asia; and

•  a $11.3bn decrease in Corporate Centre RWAs, predominantly 

due to reductions in legacy portfolios.

Europe

–  UK

–  France

–  Germany

–  Switzerland

–  other

Asia

–  Hong Kong

–  mainland China

–  Singapore

–  Australia

–  Malaysia

–  Taiwan

–  India

–  Indonesia

–  other

Middle East and North Africa (excluding Saudi Arabia)

–  United Arab Emirates

–  Turkey

–  Egypt

–  other

North America

–  US

–  Canada

–  other

Latin America

–  Mexico

–  other

At 31 Dec

46

HSBC Holdings plc Annual Report and Accounts 2018

2018

$m

503,154

399,487

45,169

16,713

6,315

35,470

664,824

484,897

45,712

42,323

20,649

13,904

13,602

14,210

3,810

25,717

35,408

16,583

4,169

4,493

10,163

133,291

82,523

43,898

6,870

25,966

19,936

6,030

2017

$m

505,182

401,733

45,833

17,355

7,936

32,325

657,395

477,104

45,991

41,144

20,212

14,027

13,459

13,228

4,211

28,019

34,658

16,602

3,772

3,912

10,372

143,432

89,887

45,510

8,035

23,795

17,809

5,986

1,362,643

1,364,462

Loans and advances, Deposits by currency

$m

Loans and advances to banks

Loans and advances to customers

Total loans and advances

Deposits by banks

Customer accounts

Total deposits

For footnotes, see page 67.

USD

23,469

176,907

200,376

17,802

348,741

366,543

GBP

4,351

243,541

247,892

5,777

340,244

346,021

At

31 Dec 2018

EUR

3,462

86,583

90,045

15,923

116,095

132,018

HKD

3,241

220,458

223,699

3,748

290,748

294,496

CNY

7,418

29,973

37,391

4,065

49,596

53,661

Others63

30,226

224,234

254,460

9,016

217,219

226,235

Total

72,167

981,696

1,053,863

56,331

1,362,643

1,418,974

Global businesses and
geographical regions

Analysis of adjusted results by global business

Reconciliation of reported and adjusted items

Reconciliation of reported and adjusted items – global businesses

Supplementary tables for RBWM and GPB

Analysis of reported results by geographical regions

Reconciliation of reported and adjusted items – geographical regions

Analysis of reported results by country/territory

Page

48

49

50

53

55

57

63

Summary

(Audited)

The Group Chief Executive and the rest of the Group Management 
Board (‘GMB’) review operating activity on a number of bases, 
including by global business and geographical region. Global 
businesses are our reportable segments under IFRS 8 ‘Operating 
Segments’.

Basis of preparation
The Group Chief Executive, supported by the rest of the GMB, is 
considered the Chief Operating Decision Maker (‘CODM’) for the purposes 
of identifying the Group’s reportable segments. Global business results 
are assessed by the CODM on the basis of adjusted performance that 
removes the effects of significant items and currency translation from 
reported results. We therefore present these results on an adjusted basis 
as required by IFRSs. The 2017 and 2016 adjusted performance 
information is presented on a constant currency basis as described on 
page 34.

As required by IFRS 8, reconciliations of the total adjusted global business 
results to the Group reported results are presented on page 48. 
Supplementary reconciliations from reported to adjusted results by global 
business are presented on pages 50 to 52 for information purposes.
Global business performance is also assessed using return on tangible 
equity (‘RoTE’), excluding significant items and the UK bank levy. A 
reconciliation of global business RoTE, excluding significant items and the 
UK bank levy to the Group’s RoTE is provided in the reconciliations of 
non-GAAP financial measures at 31 December 2018.
Our operations are closely integrated and, accordingly, the presentation of 
data includes internal allocations of certain items of income and expense. 
These allocations include the costs of certain support services and global 
functions to the extent that they can be meaningfully attributed to global 
businesses and geographical regions. While such allocations have been 
made on a systematic and consistent basis, they necessarily involve a 
degree of subjectivity. Costs that are not allocated to global businesses 
are included in Corporate Centre.
Where relevant, income and expense amounts presented include the 
results of inter-segment funding along with inter-company and inter-
business line transactions. All such transactions are undertaken on arm’s 
length terms. The intra-Group elimination items for the global businesses 
are presented in Corporate Centre.
The expense of the UK bank levy is included in the Europe geographical 
region as HSBC regards the levy as a cost of being headquartered in the 
UK. For the purposes of the presentation by global business, the cost of 
the levy is included in the Corporate Centre.
The results of geographical regions are presented on a reported basis.
Geographical information is classified by the location of the principal 
operations of the subsidiary or, for The Hongkong and Shanghai Banking 
Corporation Limited, HSBC Bank plc, HSBC UK Bank plc, HSBC Bank 
Middle East Limited and HSBC Bank USA, by the location of the branch 
responsible for reporting the results or providing funding.

A description of the global businesses is provided in the Strategic Report, 
pages 3 and 18 to 21.

HSBC Holdings plc Annual Report and Accounts 2018

47

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Global businesses

Analysis of adjusted results by global business

(Audited)

HSBC adjusted profit before tax and balance sheet data

2018

Retail 
Banking and
Wealth
Management

Commercial
Banking

Global
Banking and
Markets

Footnotes

$m

$m

$m

Global
Private
Banking

$m

Corporate
Centre

$m

Net operating income before change in expected
credit losses and other credit impairment charges

26

–  external

–  inter-segment

of which: net interest income/(expense)

Change in expected credit losses and other credit 
impairment charges

Net operating income/(expense)

Total operating expenses

Operating profit/(loss)

Share of profit in associates and joint ventures

Adjusted profit before tax

Share of HSBC’s adjusted profit before tax

Adjusted cost efficiency ratio

Adjusted balance sheet data

Loans and advances to customers (net)

Interests in associates and joint ventures

Total external assets

Customer accounts

Adjusted risk-weighted assets (unaudited)

Net operating income before loan impairment charges
and other credit risk provisions

–  external

–  inter-segment

of which: net interest income/(expense)

Loan impairment charges and other credit risk provisions/
(recoveries)

Net operating income

Total operating expenses

Operating profit/(loss)

Share of profit in associates and joint ventures

Adjusted profit before tax

Share of HSBC’s adjusted profit before tax

Adjusted cost efficiency ratio

Adjusted balance sheet data

Loans and advances to customers (net)

Interests in associates and joint ventures

Total external assets

Customer accounts

64

26

Adjusted risk-weighted assets (unaudited)

64

For footnotes, see page 67.

21,935

17,270

4,665

15,822

(1,177)

20,758

(13,711)

7,047

33

7,080

%

32.6

62.5

$m

14,885

14,652

233

10,666

(739)

14,146

(6,477)

7,669

—

7,669

%

35.3

43.5

$m

15,512

17,986

(2,474)

5,259

26

15,538

(9,460)

6,078

—

6,078

%

28.0

61.0

$m

1,785

1,497

288

888

8

1,793

(1,449)

344

—

344

%

1.6

81.2

$m

361,872

333,162

244,978

39,217

397

476,784

640,924

126,865

—

360,216

357,596

321,244

—

1,012,272

290,914

281,021

—

43,790

64,658

16,824

20,220

17,024

3,196

13,927

(969)

19,251

(12,786)

6,465

14

6,479

%

30.6

63.2

$m

13,247

13,378

(131)

9,060

(465)

12,782

(5,953)

6,829

—

6,829

%

32.3

44.9

$m

2017

15,285

16,557

(1,272)

4,851

(446)

14,839

(8,991)

5,848

—

5,848

%

27.7

58.8

$m

332,261

305,213

244,476

363

451,516

621,092

118,131

—

336,163

351,617

289,824

—

946,747

273,080

293,135

1,723

1,453

270

825

(16)

1,707

(1,411)

296

—

296

%

1.4

81.9

$m

39,597

—

46,247

64,957

15,795

48

HSBC Holdings plc Annual Report and Accounts 2018

Total

$m

53,940

53,940

—

30,436

(1,767)

52,173

(32,990)

19,183

2,536

21,719

%

100.0

61.2

$m

981,696

22,407

(177)

2,535

(2,712)

(2,199)

115

(62)

(1,893)

(1,955)

2,503

548

%

2.5

(1,069.5)

$m

2,467

22,010

665,062

2,558,124

8,551

1,362,643

118,550

864,504

1,186

3,249

(2,063)

(481)

183

1,369

(2,090)

(721)

2,402

1,681

%

8.0

176.2

$m

7,294

21,656

662,364

10,883

128,795

51,661

51,661

—

28,182

(1,713)

49,948

(31,231)

18,717

2,416

21,133

%

100.0

60.5

$m

928,841

22,019

2,443,037

1,321,629

845,680

HSBC adjusted profit before tax and balance sheet data (continued)

2016

Retail
Banking and
Wealth
Management

Commercial
Banking

Global
Banking and
Markets

Footnotes

$m

$m

$m

Global
Private
Banking

$m

Corporate
Centre

$m

Net operating income before loan impairment charges
and other credit risk provisions

26

–  external

–  inter-segment

of which: net interest income

Loan impairment charges and other credit risk provisions

Net operating income

Total operating expenses

Operating profit/(loss)

Share of profit in associates and joint ventures

Adjusted profit before tax

Share of HSBC’s adjusted profit before tax

Adjusted cost efficiency ratio

Adjusted balance sheet data

Loans and advances to customers (net)

Interests in associates and joint ventures

Total external assets

Customer accounts

Adjusted risk-weighted assets (unaudited)

64

For footnotes, see page 67.

18,483

16,050

2,433

12,906

(1,101)

17,382

(12,144)

5,238

20

5,258

%

27.8

65.7

$m

12,656

12,656

—

8,506

(986)

11,670

(5,747)

5,923

—

5,923

%

31.3

45.4

$m

14,807

17,488

(2,681)

4,800

(461)

14,346

(8,846)

5,500

—

5,500

%

29.1

59.7

$m

312,393

285,253

230,171

391

421,559

595,765

111,617

—

309,905

346,746

276,705

—

949,732

261,949

301,728

1,770

1,512

258

813

—

1,770

(1,484)

286

—

286

%

1.5

83.8

$m

36,222

—

43,663

71,389

15,418

Total

$m

49,260

49,260

—

28,201

(2,572)

46,688

(30,147)

16,541

2,365

18,906

%

100.0

61.2

$m

1,544

1,554

(10)

1,176

(24)

1,520

(1,926)

(406)

2,345

1,939

%

10.3

124.7

$m

12,331

19,635

692,740

14,344

149,680

876,370

20,026

2,417,599

1,290,193

855,148

Reconciliation of reported and adjusted items

(Audited)

Adjusted results reconciliation

2018

Significant

Adjusted

items Reported Adjusted

Footnotes

$m

$m

$m

$m

26

53,940

(1,767)

N/A

(160)

53,780

51,661

—

N/A

(1,767)

N/A

N/A

(1,713)

Revenue

ECL

LICs

Operating expenses

(32,990)

(1,669)

(34,659)

(31,231)

Share of profit in associates 
and joint ventures 

2,536

—

2,536

2,416

Profit/(loss) before tax

21,719

(1,829)

19,890

21,133

2017

2016

Currency
translation

Significant
items

Reported Adjusted

Currency
translation

Significant
items

Reported

$m

(133)

N/A

(56)

143

(41)

(87)

$m

(83)

N/A

—

$m

$m

51,445

49,260

N/A

N/A

(1,769)

(2,572)

(3,796)

(34,884)

(30,147)

—

2,375

2,365

(3,879)

17,167

18,906

$m

803

N/A

(24)

(361)

(10)

408

$m

$m

(2,097)

47,966

N/A

(804)

N/A

(3,400)

(9,300)

(39,808)

(1)

(12,202)

2,354

7,112

For footnotes, see page 67.

Adjusted balance sheet reconciliation

Loans and advances to customers (net)

Interests in associates and joint ventures

Total external assets

Customer accounts

2018

Reported and
adjusted

$m
981,696

22,407

2,558,124

1,362,643

2017

Currency
translation

$m

34,123

725

78,734

42,833

Adjusted

$m

928,841

22,019

2,443,037

1,321,629

Reported

Adjusted

$m

962,964

22,744

2,521,771

1,364,462

$m

876,370

20,026

2,417,599

1,290,193

2016

Currency
translation

$m

(14,866)

3

(42,613)

(17,807)

Reported

$m

861,504

20,029

2,374,986

1,272,386

HSBC Holdings plc Annual Report and Accounts 2018

49

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Global businesses

Adjusted profit reconciliation

Year ended 31 Dec
Adjusted profit before tax
Significant items
–  customer redress programmes (revenue)

–  disposals, acquisitions and investment in new businesses (revenue)

–  fair value movements on financial instruments

–  costs of structural reform

–  costs to achieve

–  customer redress programmes (operating expenses)

–  disposals, acquisitions and investment in new businesses (operating expenses)

–  disposals, acquisitions and investment in new businesses (LICs)

–  gain on partial settlement of pension obligation

–  impairment of GPB – Europe goodwill

–  past service costs of guaranteed minimum pension benefits equalisation

–  restructuring and other related costs

–  settlements and provisions in connection with legal and other regulatory matters

Footnotes

65, 66

–  disposals, acquisitions and investment in new businesses (share of profit in associates and joint ventures)

–  currency translation on significant items
Currency translation
Reported profit before tax

For footnotes, see page 67.

Reconciliation of reported and adjusted items – global businesses

Supplementary unaudited analysis of significant items by global business is presented below.

2018

$m

21,719
(1,829)
53

(113)

(100)

(361)

—

(146)

(52)

—

—

—

(228)

(66)

(816)

—

19,890

2017

$m

21,133
(3,879)
(108)

274

(245)

(420)

(3,002)

(655)

(53)

—

188

—

—

—

198

—

(56)
(87)
17,167

2016

$m

18,906
(12,202)
2

264

(2,453)

(223)

(3,118)

(559)

(1,087)

(748)

—

(3,240)

—

—

(1,025)

(1)

(14)
408
7,112

Retail Banking
and Wealth
Management

Commercial
Banking

2018
Global
Banking and
Markets

Global
Private
Banking

Corporate
Centre

$m

$m

$m

$m

$m

Total

$m

Footnotes

26

Revenue
Reported

Significant items

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  fair value movements on financial instruments

65

Adjusted

Change in expected credit losses and other credit
impairment charges

Reported

Adjusted

Operating expenses
Reported

Significant items

–  costs of structural reform

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  past service costs of guaranteed minimum pension benefits

equalisation

–  restructuring and other related costs
–  settlements and provisions in connection with legal and

regulatory matters

Adjusted

Share of profit in associates and joint ventures

Reported
Adjusted

Profit/(loss) before tax

Reported

Significant items
–  revenue

–  operating expenses

Adjusted

Loans and advances to customers (net)
Reported

Adjusted

Customer accounts

Reported

Adjusted

For footnotes, see page 67.

50

HSBC Holdings plc Annual Report and Accounts 2018

21,928

14,938

15,634

1,790

(510)

53,780

7

—

7

—

(53)

(53)

—

—

(122)

—

—

(122)

(5)

—

(5)

—

333

—

111

222

160

(53)

113

100

21,935

14,885

15,512

1,785

(177)

53,940

(1,177)

(1,177)

(739)

(739)

(13,902)

(6,480)

191

2

173

—

—

—

16

3

8

(5)

—

—

—

—

26

26

(9,348)

(112)

41

(22)

—

—

—

(131)

8

8

115

115

(1,767)

(1,767)

(1,550)

(3,379)

(34,659)

101

—

—

52

—

7

42

1,486

310

—

—

228

59

889

1,669

361

146

52

228

66

816

(13,711)

(6,477)

(9,460)

(1,449)

(1,893)

(32,990)

33
33

—
—

—
—

—
—

2,503
2,503

2,536
2,536

6,882

7,719

6,312

248

(1,271)

19,890

198
7

191

(50)
(53)

3

(234)
(122)

(112)

7,080

7,669

6,078

96
(5)

101

344

1,819
333

1,486

548

1,829
160

1,669

21,719

361,872

361,872

333,162

333,162

244,978

244,978

39,217

39,217

2,467

2,467

981,696

981,696

640,924

640,924

357,596

357,596

290,914

290,914

64,658

64,658

8,551 1,362,643

8,551 1,362,643

Reconciliation of reported and adjusted items (continued)

Revenue

Reported

Currency translation

Significant items

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  fair value movements on financial instruments

65

–  currency translation on significant items

Adjusted

LICs

Reported

Currency translation

Adjusted

Operating expenses

Reported

Currency translation

Significant items

–  costs of structural reform

–  costs to achieve

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  gain on partial settlement of pension obligation

–  settlements and provisions in connection with legal and

regulatory matters

–  currency translation on significant items

Adjusted

Share of profit in associates and joint ventures

Reported

Currency translation

Adjusted

Profit/(loss) before tax

Reported

Currency translation

Significant items

–  revenue

–  operating expenses

Adjusted

Loans and advances to customers (net)

Reported

Currency translation

Adjusted

Customer accounts

Reported

Currency translation

Adjusted

For footnotes, see page 67.

2017

Retail 
Banking and
Wealth
Management

Commercial
Banking

Global
Banking and
Markets

$m

$m

$m

Global
Private
Banking

$m

Corporate
Centre

$m

Total

$m

Footnotes

26

20,519

13,120

14,617

1,723

1,466

51,445

(67)

(232)

3

(235)

—

—

27

100

103

—

—

(3)

181

487

2

99

373

13

21

(21)

—

(20)

—

(1)

(29)

(251)

—

(118)

(128)

(5)

133

83

108

(274)

245

4

20,220

13,247

15,285

1,723

1,186

51,661

(980)

11

(969)

(496)

31

(465)

(459)

13

(446)

(16)

—

(16)

182

1

183

(1,769)

56

(1,713)

(13,734)

(6,001)

(8,723)

(1,586)

(4,840)

(34,884)

38

910

6

270

637

—

(26)

—

23

(6)

54

3

44

16

—

(9)

—

—

(112)

(156)

8

240

2

—

(9)

(376)

(21)

(18)

193

—

3

—

31

(3)

164

(2)

(45)

2,795

403

2,445

—

22

(141)

14

52

(143)

3,796

420

3,002

655

53

(188)

(198)

52

(12,786)

(5,953)

(8,991)

(1,411)

(2,090)

(31,231)

18

(4)

14

5,823

(22)

678

(232)

910

6,479

346,148

(13,887)

332,261

639,592

(18,500)

621,092

—

—

—

6,623

52

154

100

54

6,829

316,533

(11,320)

305,213

362,908

(11,291)

351,617

—

—

—

5,435

82

331

487

(156)

5,848

252,474

(7,998)

244,476

283,943

(10,863)

273,080

—

—

—

121

3

172

(21)

193

296

40,326

(729)

39,597

66,512

(1,555)

64,957

2,357

45

2,402

(835)

(28)

2,544

(251)

2,795

1,681

2,375

41

2,416

17,167

87

3,879

83

3,796

21,133

7,483

962,964

(189)

(34,123)

7,294

928,841

11,507

1,364,462

(624)

(42,833)

10,883

1,321,629

HSBC Holdings plc Annual Report and Accounts 2018

51

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Global businesses

Reconciliation of reported and adjusted items (continued)

Revenue

Currency translation

Reported

Currency translation

Significant items

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  fair value movements on financial instruments

65, 66

–  currency translation on significant items

Adjusted

LICs

Reported

Currency translation

Significant items

–  disposals, acquisitions and investment in new businesses

–  currency translation on significant items

Adjusted

Operating expenses

Reported

Currency translation

Significant items

–  costs of structural reform

–  costs to achieve

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  impairment of GPB – Europe goodwill

–  settlements and provisions in connection with legal and

regulatory matters

–  currency translation on significant items

Adjusted

Share of profit in associates and joint ventures

Reported

Currency translation

Significant items

–  disposals, acquisitions and investment in new businesses

–  currency translation on significant items

Adjusted

Profit/(loss) before tax

Reported

Currency translation

Significant items

–  revenue

–  LICs

–  operating expenses

–  share of profit in associates and joint ventures

Adjusted

Loans and advances to customers (net)

Reported

Currency translation

Adjusted

Customer accounts

Reported

Currency translation

Adjusted

For footnotes, see page 67.

52

HSBC Holdings plc Annual Report and Accounts 2018

2016

Retail 
Banking and
Wealth
Management

Commercial
Banking

Global
Banking and
Markets

$m

$m

$m

Global
Private
Banking

$m

Corporate
Centre

$m

Footnotes

26

Total

$m

47,966

(803)

2,097

(2)

(264)

2,453

(90)

49,260

20,338

(374)

(1,481)

—

(1,413)

—

(68)

13,405

15,213

1,745

(214)

(535)

—

(518)

—

(17)

(89)

(317)

—

(268)

(26)

(23)

14

11

(2)

14

—

(1)

18,483

12,656

14,807

1,770

(2,735)

(140)

4,419

—

1,921

2,479

19

1,544

(1,633)

(1,272)

(471)

33

499

462

37

(1,101)

(4)

290

272

18

(986)

(5)

15

14

1

(461)

(14,138)

(6,087)

(9,302)

249

1,745

2

393

497

805

—

—

48

83

257

1

62

34

155

—

—

5

16

440

—

233

28

82

—

94

3

1

(1)

—

—

—

—

(5,074)

(19)

3,609

—

6

—

18

3,240

341

4

(25)

(3,400)

1

—

—

—

24

804

748

56

(24)

(2,572)

(5,207)

(39,808)

32

3,249

220

2,424

—

27

—

590

(12)

361

9,300

223

3,118

559

1,087

3,240

1,025

48

(12,144)

(5,747)

(8,846)

(1,484)

(1,926)

(30,147)

20

—

—

—

—

20

4,587

(92)

763

(1,481)

499

1,745

—

5,258

306,056

6,337

312,393

590,502

5,263

595,765

—

—

—

—

—

—

6,046

(135)

12

(535)

290

257

—

—

—

—

—

—

—

5,440

(78)

138

(317)

15

440

—

5,923

5,500

281,930

3,323

285,253

341,729

5,017

346,746

225,855

4,316

230,171

256,095

5,854

261,949

—

—

—

—

—

—

(3,328)

(6)

3,620

11

—

3,609

—

286

35,456

766

36,222

69,850

1,539

71,389

2,334

2,354

10

1

1

—

10

1

1

—

2,345

2,365

(5,633)

(97)

7,669

4,419

—

3,249

1

7,112

(408)

12,202

2,097

804

9,300

1

1,939

18,906

12,207

861,504

124

14,866

12,331

876,370

14,210

1,272,386

134

17,807

14,344

1,290,193

Reconciliation of reported and adjusted risk-weighted assets

At 31 Dec 2018

Retail 
Banking and
Wealth
Management

Commercial
Banking

Global
Banking and
Markets

Global Private
Banking

Corporate
Centre

Footnotes

$bn

$bn

$bn

126.9

321.2

281.0

—

—

—

—

—

—

64

126.9

321.2

281.0

At 31 Dec 2017

121.5

(3.4)

—

—

—

301.0

(11.2)

—

—

—

299.3

(6.1)

—

—

—

$bn

16.8

—

—

16.8

16.0

(0.2)

—

—

—

$bn

119.4

(0.8)

(0.8)

118.6

133.5

(2.0)

(2.7)

(2.6)

(0.1)

64

118.1

289.8

293.2

15.8

128.8

At 31 Dec 2016

Total

$bn

865.3

(0.8)

(0.8)

864.5

871.3

(22.9)

(2.7)

(2.6)

(0.1)

845.7

115.1

275.9

300.4

(0.1)

(3.4)

(3.2)

(0.2)

2.2

(1.4)

(1.0)

(0.4)

2.0

(0.7)

(0.7)

—

15.3

0.1

—

—

—

150.5

857.2

(0.1)

(0.7)

(0.2)

(0.5)

4.1

(6.2)

(5.1)

(1.1)

64

111.6

276.7

301.7

15.4

149.7

855.1

Risk-weighted assets

Reported

Disposals

–  operations in Brazil

Adjusted

Risk-weighted assets

Reported

Currency translation

Disposals

–  operations in Brazil

–  operations in Lebanon

Adjusted

Risk-weighted assets

Reported

Currency translation

Disposals

–  operations in Brazil

–  operations in Lebanon

Adjusted

For footnotes, see page 67.

Supplementary tables for RBWM and GPB

A breakdown of RBWM by business unit is presented below to reflect the basis of how the revenue performance of the business units is 
assessed and managed.

RBWM – adjusted profit before tax data

Year ended 31 Dec 2018

Net operating income before change in expected credit losses and other
credit impairment charges

26

Footnotes

–  net interest income

–  net fee income/(expense)

–  other income

ECL

Net operating income

Total operating expenses

Operating profit

Share of profit in associates and joint ventures

Profit before tax

Year ended 31 Dec 2017

Net operating income before loan impairment charges and other credit risk
provisions

26

–  net interest income
–  net fee income/(expense)
–  other income
LICs
Net operating income
Total operating expenses
Operating profit
Share of profit in associates and joint ventures
Profit before tax

Total 
RBWM

$m

21,935

15,822

5,198

915

(1,177)

20,758

(13,711)

7,047

33

7,080

20,220

13,927
5,150
1,143
(969)
19,251
(12,786)
6,465
14
6,479

Consists of

Banking 
operations

Insurance
manufacturing

Asset 
management

$m

$m

$m

19,053

13,759

4,723

571

(1,175)

17,878

(12,517)

5,361

2

5,363

17,182

11,914
4,628
640
(969)
16,213
(11,681)
4,532
4
4,536

1,816

2,063

(579)

332

(2)

1,814

(472)

1,342

31

1,373

1,971

2,013
(498)
456
—
1,971
(403)
1,568
10
1,578

1,066

—

1,054

12

—

1,066

(722)

344

—

344

1,067

—
1,020
47
—
1,067
(702)
365
—
365

For footnotes, see page 67.  
RBWM insurance manufacturing adjusted revenue of $1,816m (2017: $1,971m) was disclosed within the management view of adjusted revenue on page 18, as follows:  
Wealth Management $1,656m (2017: $1,870m) and Other $160m (2017: $101m).

HSBC Holdings plc Annual Report and Accounts 2018

53

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Global businesses | Geographical regions

RBWM Insurance manufacturing adjusted results 

The following table shows the results of our insurance 
manufacturing operations by income statement line item. It shows 

the results of insurance manufacturing operations for RBWM and 
for all global business segments in aggregate, and separately the 
insurance distribution income earned by HSBC bank channels.

Adjusted results of insurance manufacturing operations and insurance distribution income earned by HSBC bank channels67

2018

2017

Footnotes

Net interest income

Net fee income

– fee income

– fee expense

Net income from financial instruments held for trading or managed on a fair value basis

Net income/(expense) from assets and liabilities of insurance businesses, including related
derivatives, measured at fair value through profit or loss

Gains less losses from financial investments

Net insurance premium income

Other operating income

Of which: PVIF

Total operating income

Net insurance claims and benefits paid and movement in liabilities to policyholders

Net operating income before change in expected credit losses and other credit
impairment charges

Change in expected credit losses and other credit impairment charges

Net operating income

Total operating expenses

Operating profit

Share of profit in associates and joint ventures

Profit before tax of insurance manufacturing operations

68

Annualised new business premiums of insurance manufacturing operations

Insurance distribution income earned by HSBC bank channels

RBWM

$m

2,063

(579)

182

(761)

216

All global
businesses

$m

2,227

(567)

275

(842)

204

(1,562)

(1,578)

59

58

10,235

10,716

712

640

11,144

(9,328)

1,816

(2)

1,814

(472)

1,342

31

1,373

3,173

945

766

681

11,826

(9,786)

2,040

(2)

2,038

(491)

1,547

31

1,578

3,252

1,067

RBWM

$m

2,013

(498)

233

(731)

(37)

2,878

23

9,470

61

11

All global
businesses

$m

2,193

(485)

330

(815)

13

2,837

31

9,895

97

21

13,910

(11,939)

14,581

(12,391)

1,971

—

1,971

(403)

1,568

10

1,578

2,666

908

2,190

—

2,190

(434)

1,756

10

1,766

2,725

1,033

For footnotes, see page 67. 

Insurance manufacturing

The following commentary, unless otherwise specified, relates to 
the ‘All global businesses’ results.

HSBC recognises the present value of long-term in-force insurance 
contracts and investment contracts with discretionary 
participation features (‘PVIF’) as an asset on the balance sheet. 
The overall balance sheet equity, including PVIF, is therefore a 
measure of the embedded value in the insurance manufacturing 
entities, and the movement in this embedded value in the period 
drives the overall income statement result.

Adjusted profit before tax of $1.6bn decreased by $0.2bn or 11%. 
This was mainly due to adverse market impacts of $0.3bn in 2018, 
which primarily reflected unfavourable equity market performance. 
This compared with favourable market impacts of $0.3bn in 2017. 
This reduction was partly offset by a $0.2bn increase in the value 
of new business written, as well as favourable actuarial 
assumptions and methodology updates of $0.1bn (2017: $0.1bn 
adverse). 

Adjusted revenue was $0.2bn or 6.8% lower than 2017. This 
reflected the following: 

• 

‘Net expense from assets and liabilities of insurance 
businesses, including related derivatives, measured at fair value 
through profit or loss’ of $1.6bn in 2018 compared with net 
income of $2.8bn in 2017, due to unfavourable equity market 
performance in Hong Kong and France in 2018 compared with 
2017, resulting in revaluation losses on equity and unit trust 
assets supporting insurance and investment contracts. This 
negative movement resulted in a corresponding movement in 
liabilities to policyholders and PVIF (see ‘Other operating 
income’ below), reflecting the extent to which policyholders 
participate in the investment performance of the associated 
asset portfolio.

•  Net insurance premium income of $10.7bn was $0.8bn higher. 
This was driven by higher new business volumes, particularly in 
Hong Kong and France, and lower reinsurance ceded in Hong 
Kong.

54

HSBC Holdings plc Annual Report and Accounts 2018

•  Other operating income of $0.8bn increased by $0.7bn, mainly 
from favourable movements in PVIF. This reflected an increase 
in ‘assumption changes and experience variances’ of $0.6bn, 
primarily in Hong Kong, from the future sharing of investment 
returns with policyholders. In addition, the value of new 
business written increased by $0.2bn to $1.1bn. For further 
details, please see Note 21 on the Financial Statements.

•  Net insurance claims and benefits paid and movement in 

liabilities to policyholders of $9.8bn were $2.6bn lower than 
2017. This was primarily due to lower returns on financial 
assets supporting contracts where the policyholder is subject 
to part or all of the investment risk, partly offset by the impact 
of higher new business volumes in Hong Kong and France, and 
lower reinsurance ceded in Hong Kong.

Adjusted operating expenses of $0.5bn increased by $0.1bn or 
13% compared with 2017, reflecting investment in core insurance 
functions and capabilities.

Annualised new business premiums (‘ANP’) is used to assess new 
insurance premium generation by the business. It is calculated as 
100% of annualised first year regular premiums and 10% of single 
premiums, before reinsurance ceded. Growth in ANP during the 
period reflected new business growth, mainly in Hong Kong.

Insurance distribution income from HSBC channels included 
$663m (2017: $642m) on HSBC manufactured products, for which 
a corresponding fee expense is recognised within insurance 
manufacturing, and $404m (2017: $391m) products manufactured 
by third-party providers. The RBWM component of this distribution 
income was $588m (2017: $571m) from HSBC manufactured 
products and $357m (2017: $337m) from third-party products.

For GPB, a key measure of business performance is client assets, which is presented below.

GPB – reported client assets69

At 1 Jan

Net new money 

–  of which: areas targeted for growth

Value change

Disposals

Exchange and other

At 31 Dec

GPB – reported client assets by geography

Europe 

Asia 

North America

Latin America

Middle East

At 31 Dec

For footnotes, see page 67. 

Analysis of reported results by geographical regions

HSBC reported profit/(loss) before tax and balance sheet data

2018

$bn

330

10

15

(17)

—

(14)

309

2017

$bn

298

—

15

21

(10)

21

330

2016

$bn

349

(17)

2

(1)

(24)

(9)

298

Footnotes

70

2018

2017

2016

$bn

149

124

36

—

—

309

$bn

161

130

39

—

—

330

$bn

147

108

40

3

—

298

Net interest income

Net fee income

Net income from financial instruments held for
trading or managed on a fair value basis

Net income from assets and liabilities of insurance
businesses, including related derivatives, measured
at fair value through profit and loss

Changes in fair value of other financial instruments
mandatorily measured at fair value through profit or
loss

Other income

Net operating income before change in
expected credit losses and other credit
impairment charges/recoveries

Change in expected credit losses and other credit
impairment charges/recoveries

Net operating income

Total operating expenses

Operating profit/(loss)

Share of profit in associates and joint ventures

Profit/(loss) before tax

Share of HSBC’s profit before tax

Cost efficiency ratio

Balance sheet data

Loans and advances to customers (net)

Total assets

Customer accounts

Risk-weighted assets

For footnotes, see page 67. 

Footnotes

Europe

$m

6,841

3,996

Asia

$m

16,108

5,676

MENA

$m

1,763

607

2018

North
America

$m

3,521

1,854

Latin
America

Intra-HSBC 
items

$m

2,020

498

$m

236

(11)

Total

$m

30,489

12,620

3,942

4,134

285

728

736

(294)

9,531

71

26

72

(789)

(717)

—

—

601

3,113

(26)

3,609

(1)

33

36

586

18

27

(237)

(5,171)

58

695

1,933

—

(1,488)

17,704

28,784

2,687

6,725

3,062

(5,182)

53,780

(609)

(602)

17,095

28,182

(17,934)

(12,466)

(839)

24

(815)

%

(4.1)

101.3

$m

15,716

2,074

17,790

%

89.5

43.3

$m

373,073

450,545

1,150,235

1,047,636

503,154

298,056

664,824

363,894

(209)

2,478

(1,357)

1,121

436

1,557

%

7.8

50.5

$m

28,824

57,455

35,408

56,689

223

6,948

(6,149)

(570)

2,492

(1,935)

799

—

799

%

4.0

91.4

$m

108,146

390,410

133,291

131,582

557

2

559

%

2.8

63.2

$m

21,108

51,923

25,966

38,341

—

(1,767)

(5,182)

5,182

—

—

—

$m

—

52,013

(34,659)

17,354

2,536

19,890

%

100.0

64.4

$m

981,696

(139,535)

2,558,124

— 1,362,643

—

865,318

HSBC Holdings plc Annual Report and Accounts 2018

55

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Geographical regions

HSBC reported profit/(loss) before tax and balance sheet data (continued)

Net interest income

Net fee income

Net income from financial instruments held for
trading or managed on a fair value basis

Net income from assets and liabilities of insurance
businesses, including related derivatives, measured
at fair value through profit and loss

Changes in fair value of other financial instruments
mandatorily measured at fair value through profit or
loss

Other income/(expense)

45, 71

Footnotes

Europe

$m

6,970

4,161

Asia

$m

14,153

5,631

MENA

America Latin America

$m

1,752

619

$m

3,441

1,880

$m

2,098

520

2017

North

Intra-HSBC 
items

$m

(238)

—

Total

$m

28,176

12,811

44, 45

4,066

2,929

180

527

486

238

8,426

769

2,003

—

—

64

—

2,836

N/A

1,454

N/A

1,090

N/A

109

N/A

865

N/A

57

N/A

(4,379)

N/A

(804)

Net operating income before loan impairment
charges and other credit risk provisions

Loan impairment charges and other credit
risk provisions

Net operating income

Total operating expenses

Operating profit/(loss)

Share of profit/(loss) in associates and joint ventures

Profit/(loss) before tax

Share of HSBC’s profit before tax

Cost efficiency ratio

Balance sheet data

Loans and advances to customers (net)

Total assets

Customer accounts

Risk-weighted assets

Net interest income

Net fee income

Net income from financial instruments held for
trading or managed on a fair value basis

Net income from assets and liabilities of insurance
businesses, including related derivatives, measured
at fair value through profit and loss

Changes in fair value of other financial instruments
mandatorily measured at fair value through profit or
loss

Other income

Net operating income before loan impairment
charges and other credit risk provisions

Loan impairment charges and other credit
risk provisions

Net operating income

Total operating expenses

Operating profit

Share of profit/(loss) in associates and joint ventures

Profit before tax

Share of HSBC’s profit before tax

Cost efficiency ratio

Balance sheet data

Loans and advances to customers (net)

Total assets

Customer accounts

Risk-weighted assets

For footnotes, see page 67. 

26

17,420

25,806

2,660

6,713

3,225

(4,379)

51,445

(658)

16,762

(18,665)

(1,903)

39

(1,864)

%

(10.8)

107.1

$m

(570)

25,236

(11,790)

13,446

1,883

15,329

%

89.3

45.7

$m

381,547

425,971

1,169,515

1,008,498

505,182

311,612

657,395

357,808

72

(207)

2,453

(1,394)

1,059

442

1,501

%

8.7

52.4

$m

28,050

57,469

34,658

59,196

8,346

4,247

12,490

5,200

1,831

709

189

6,902

(5,305)

1,597

4

1,601

%

9.3

79.0

$m

107,607

391,292

143,432

131,276

2016

4,220

1,898

(523)

2,702

(2,109)

593

7

600

%

3.5

65.4

$m

19,789

48,413

23,795

36,372

3,006

723

44, 45

3,018

3,127

385

462

449

—

(4,379)

4,379

—

—

—

$m

—

(1,769)

49,676

(34,884)

14,792

2,375

17,167

%

100.0

67.8

$m

962,964

(153,416)

2,521,771

—

—

1,364,462

871,337

(80)

—

80

29,813

12,777

7,521

454

445

—

—

363

—

1,262

45, 71

N/A

(549)

N/A

2,058

N/A

44

N/A

485

N/A

N/A

N/A

(1,855)

(3,590)

(3,407)

26

15,516

23,320

2,969

7,065

2,686

(3,590)

47,966

(446)

15,070

(21,845)

(6,775)

1

(6,774)

%

(95.2)

140.8

$m

336,670

1,068,446

446,615

298,384

(677)

22,643

(10,785)

11,858

1,921

13,779

%

193.7

46.2

$m

365,430

965,730

631,723

333,987

(316)

2,653

(1,584)

1,069

434

1,503

%

21.1

53.4

$m

30,740

60,472

34,766

59,065

(732)

6,333

(6,147)

186

(1)

185

%

2.6

87.0

$m

111,710

409,021

138,790

150,714

(1,229)

1,457

(3,037)

(1,580)

(1)

(1,581)

%

(22.2)

113.1

$m

16,954

43,137

20,492

34,341

—

(3,590)

3,590

—

—

—

$m

—

(3,400)

44,566

(39,808)

4,758

2,354

7,112

%

100.0

83.0

$m

861,504

(171,820)

2,374,986

—

—

1,272,386

857,181

72

56

HSBC Holdings plc Annual Report and Accounts 2018

Reconciliation of reported and adjusted items – geographical regions

Reconciliation of reported and adjusted items

Revenue

Reported

Significant items

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  fair value movements on financial instruments

Adjusted

Change in expected credit losses and other credit impairment
charges

Reported

Adjusted

Operating expenses

Reported

Significant items

–  costs of structural reform

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  past service costs of guaranteed minimum pension benefits equalisation

–  restructuring and other related costs

–  settlements and provisions in connection with legal and regulatory matters

Adjusted 

Share of profit in associates and joint ventures

Reported

Adjusted

Profit/(loss) before tax

Reported

Significant items

–  revenue

–  operating expenses

Adjusted

Loans and advances to customers (net)

Reported

Adjusted

Customer accounts

Reported

Adjusted

For footnotes, see page 67.

Footnotes

Europe

$m

Asia

$m

MENA

$m

North
America*

Latin
America†

$m

$m

Total

$m

2018

26

73

65

73

17,704

28,784

2,687

6,725

3,062

53,780

98

(53)

(5)

156

(38)

—

—

(38)

(1)

—

—

(1)

95

—

103

(8)

6

—

15

(9)

160

(53)

113

100

17,802

28,746

2,686

6,820

3,068

53,940

(609)

(609)

(602)

(602)

(209)

(209)

223

223

(570)

(570)

(1,767)

(1,767)

73

(17,934)

(12,466)

(1,357)

(6,149)

(1,935)

(34,659)

677

352

146

52

228

46

(147)

16

9

—

—

—

7

—

—

—

—

—

—

—

—

976

—

—

—

—

13

963

—

—

—

—

—

—

—

1,669

361

146

52

228

66

816

73

(17,257)

(12,450)

(1,357)

(5,173)

(1,935)

(32,990)

24

24

2,074

2,074

436

436

(815)

17,790

1,557

775

98

677

(22)

(38)

16

(1)

(1)

—

—

—

799

1,071

95

976

2

2

2,536

2,536

559

19,890

6

6

—

1,829

160

1,669

74

(40)

17,768

1,556

1,870

565

21,719

373,073

450,545

28,824

108,146

373,073

450,545

28,824

108,146

21,108

21,108

981,696

981,696

503,154

664,824

35,408

133,291

25,966 1,362,643

503,154

664,824

35,408

133,291

25,966 1,362,643

HSBC Holdings plc Annual Report and Accounts 2018

57

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Geographical regions

Reconciliation of reported and adjusted items (continued)

Revenue

Reported

Significant items

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  fair value movements on financial instruments

Adjusted

Change in expected credit losses and other credit impairment charges

Footnotes

26

65

Reported

Adjusted

Operating expenses

Reported

Significant items

–  costs of structural reform

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  past service costs of guaranteed minimum pension benefits equalisation

–  restructuring and other related costs

–  settlements and provisions in connection with legal and regulatory matters

Adjusted

Share of profit in associates and joint ventures

Reported

Adjusted

Profit/(loss) before tax

Reported

Significant items

–  revenue

–  operating expenses

Adjusted

Loans and advances to customers (net)

Reported

Adjusted

Customer accounts

Reported

Adjusted

2018

Hong 
Kong

Mainland
China

$m

$m

UK

$m

US*

$m

Mexico†

$m

13,597

18,231

2,888

4,741

2,294

109

(53)

—

162

5

—

—

5

(1)

—

—

(1)

97

—

103

(6)

(7)

—

—

(7)

13,706

18,236

2,887

4,838

2,287

(516)

(516)

(214)

(214)

(143)

(143)

199

199

(463)

(463)

(14,502)

(6,539)

(1,920)

(4,987)

(1,303)

531

294

146

—

228

39

(176)

16

9

—

—

—

7

—

—

—

—

—

—

—

—

919

—

—

—

—

11

908

—

—

—

—

—

—

—

(13,971)

(6,523)

(1,920)

(4,068)

(1,303)

25

25

36

36

2,033

2,033

(1,396)

11,514

2,858

640

109

531

21

5

16

(1)

(1)

—

(756)

11,535

2,857

—

—

(47)

1,016

97

919

969

—

—

528

(7)

(7)

—

521

287,144

290,547

287,144

290,547

38,979

38,979

64,011

64,011

17,895

17,895

399,487

484,897

399,487

484,897

45,712

45,712

82,523

82,523

19,936

19,936

*  Of which US (excluding CML run-off portfolio): adjusted revenue $4,792m (RBWM: $1,200m; CMB: $1,016m; GB&M $1,924m; GPB: $259m); adjusted ECL $199m; 

† 

adjusted operating expenses $(3,996)m; adjusted profit before tax (‘PBT’) $996m (RBWM: $(180)m; CMB: $473m; GB&M $618m; GPB: $23m); adjusted RWAs (RBWM: 
$10.6bn; CMB: $27.8bn; GB&M $45.5bn; GPB: $4.1bn; Corporate Centre: $10.2bn).
Of which Mexico: adjusted revenue $2,287m (RBWM: $1,508m; CMB: $378m; GB&M $321m); adjusted ECL $(463)m; adjusted operating expenses $(1,303)m; 
adjusted PBT $521m (RBWM: $194m; CMB: $114m; GB&M $189m); adjusted RWAs (RBWM: $7.0bn; CMB: $6.9bn; GB&M $10.6bn; Corporate Centre: $3.0bn).

For footnotes, see page 67.

58

HSBC Holdings plc Annual Report and Accounts 2018

Reconciliation of reported and adjusted items (continued)

Revenue
Reported 
Currency translation

Significant items

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  fair value movements on financial instruments

–  currency translation on significant items
Adjusted 
LICs

Reported

Currency translation

Adjusted

Operating expenses
Reported 
Currency translation
Significant items

–  costs of structural reform

–  costs to achieve

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  gain on partial settlement of pension obligation

–  settlements and provisions in connection with legal and regulatory matters

–  currency translation on significant items
Adjusted 
Share of profit in associates and joint ventures

Reported

Currency translation

Adjusted

Profit/(loss) before tax

Reported

Currency translation

Significant items

–  revenue

–  operating expenses

Adjusted

Loans and advances to customers (net)

Reported

Currency translation
Adjusted

Customer accounts

Reported

Currency translation
Adjusted

For footnotes, see page 67.

Footnotes

Europe

$m

Asia

$m

MENA

$m

North
America*

Latin
America†

$m

$m

2017

26

73

73

65

73

73

73

Total

$m

51,445

133

83

108

(274)

245

4

17,420

25,806

751

66

108

(98)

54

2

(130)

123

—

(27)

148

2

2,660

(75)

1

—

—

1

—

6,713

—

(93)

—

(130)

37

—

3,225

(403)

(14)

—

(19)

5

—

18,237

25,799

2,586

6,620

2,808

51,661

(658)

17

(641)

(570)

5

(565)

(207)

3

(204)

189

2

191

(523)

29

(494)

(1,769)

56

(1,713)

(18,665)

(11,790)

(1,394)

(5,305)

(2,109)

(34,884)

(565)
2,876

420

1,908

655

36

—

(215)

72

65
634

—

623

—

—

—

17

(6)

60
28

—

34

—

—

—

—

(6)

—
201

—

371

—

17

(188)

—

1

287
57

—

66

—

—

—

—

(9)

(143)
3,796

420

3,002

655

53

(188)

(198)

52

73

(16,354)

(11,091)

(1,306)

(5,104)

(1,765)

(31,231)

39

—

39

1,883

45

1,928

(1,864)

15,329

203

2,942

66

2,876

1,281

(15)

757

123

634

442

—

442

1,501

(12)

29

1

28

4

—

4

1,601

2

108

(93)

201

16,071

1,518

1,711

7

(4)

3

600

(91)

43

(14)

57

552

2,375

41

2,416

17,167

87

3,879

83

3,796

21,133

381,547

425,971

(19,881)
361,666

(8,138)
417,833

505,182

657,395

(26,838)
478,344

(8,991)
648,404

28,050

(1,177)
26,873

34,658

(1,112)
33,546

107,607

(3,194)
104,413

143,432

(3,619)
139,813

19,789

(1,733)
18,056

962,964

(34,123)
928,841

23,795

1,364,462

(2,273)
21,522

(42,833)
1,321,629

HSBC Holdings plc Annual Report and Accounts 2018

59

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Geographical regions

Reconciliation of reported and adjusted items (continued)

Revenue

Reported

Currency translation

Significant items

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  fair value movements on financial instruments

–  currency translation on significant items

Adjusted

LICs

Reported

Currency translation

Adjusted

Operating expenses

Reported

Currency translation

Significant items

–  costs of structural reform

–  costs to achieve

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  gain on partial settlement of pension obligation

–  settlements and provisions in connection with legal and regulatory matters

–  currency translation on significant items

Adjusted

Share of profit in associates and joint ventures

Reported

Currency translation

Adjusted

Profit/(loss) before tax

Reported

Currency translation

Significant items

–  revenue

–  operating expenses

Adjusted

Loans and advances to customers (net)

Reported

Currency translation

Adjusted

Customer accounts

Reported

Currency translation

Adjusted

Footnotes

26

65

UK

$m

Hong
Kong

$m

2017

Mainland
China

$m

US*

$m

Mexico†

$m

12,922

16,117

2,379

4,876

550

55

108

(78)

24

1

(91)

(51)

—

(126)

75

—

58

101

—

99

2

—

—

(99)

—

(130)

31

—

2,160

(45)

5

—

—

5

—

13,527

15,975

2,538

4,777

2,120

(492)

14

(478)

(396)

3

(393)

(67)

(3)

(70)

108

—

108

(473)

9

(464)

(15,086)

(6,131)

(1,687)

(4,267)

(1,297)

(424)

2,537

410

1,766

655

—

—

(362)

68

34

306

—

291

—

—

—

17

(2)

(35)

71

—

69

—

—

—

—

2

—

119

—

290

—

17

(188)

—

—

25

45

—

46

—

—

—

—

(1)

(12,973)

(5,791)

(1,651)

(4,148)

(1,227)

38

—

38

8

—

8

1,863

45

1,908

(2,618)

9,598

2,488

140

2,592

55

2,537

114

(54)

255

(51)

306

65

172

101

71

9,799

2,725

—

—

—

717

—

20

(99)

119

737

—

—

—

390

(11)

50

5

45

429

295,538

268,966

(16,216)

(582)

279,322

268,384

401,733

477,104

(22,062)

(1,033)

379,671

476,071

40,686

(2,194)

38,492

45,991

(2,481)

43,510

65,168

15,172

—

27

65,168

15,199

89,887

17,809

—

32

89,887

17,841

*  Of which US (excluding CML run-off portfolio): adjusted revenue $4,737m (RBWM: $1,194m; CMB: $947m; GB&M $1,951m; GPB: $317m); adjusted LICs $118m; 

adjusted operating expenses $(3,936)m; adjusted PBT $920m (RBWM: $(58)m; CMB: $432m; GB&M $527m; GPB: $64m); adjusted RWAs (RBWM: $11.0bn; CMB: 
$25.1bn; GB&M $45.2bn; GPB: $4.2bn; Corporate Centre: $10.0bn).

†  Of which Mexico: adjusted revenue $2,120m (RBWM: $1,413m; CMB: $342m; GB&M $277m); adjusted LICs $(464)m; adjusted operating expenses $(1,227)m; 
adjusted PBT $429m (RBWM: $143m; CMB: $103m; GB&M $158m); adjusted RWAs (RBWM: $7.0bn; CMB: $5.9bn; GB&M $8.3bn; Corporate Centre: $2.8bn).

For footnotes, see page 67.

60

HSBC Holdings plc Annual Report and Accounts 2018

Reconciliation of reported and adjusted items (continued)

Revenue

Reported

Currency translation

Significant items

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  fair value movements on financial investments

–  currency translation on significant items

Adjusted

LICs

Reported

Currency translation

Significant items

–  disposals, acquisitions and investment in new businesses

–  currency translation on significant items

Adjusted

Operating expenses

Reported

Currency translation

Significant items

–  costs of structural reform

–  costs to achieve

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  impairment of GPB – Europe goodwill

–  settlements and provisions in connection with legal and regulatory matters

–  currency translation on significant items

Adjusted

Share of profit in associates and joint ventures

Reported

Currency translation

Significant items

–  disposals, acquisitions and investment in new businesses

–  currency translation on significant items

Adjusted

Profit/(loss) before tax

Reported

Currency translation

Significant items

–  revenue

–  LICs

–  operating expenses

–  share of profit in associates and joint ventures

Adjusted

Loans and advances to customers (net)

Reported

Currency translation

Adjusted

Customer accounts

Reported

Currency translation

Adjusted

For footnotes, see page 67.

2016

Europe

$m

Asia

$m

MENA

$m

North
America*

Latin
America†

$m

$m

Footnotes

26

73

73

65, 66

15,516

23,320

96

1,774

(2)

(547)

2,289

34

(166)

(10)

—

(6)

(4)

2,969

(448)

(7)

—

(11)

—

4

7,065

37

155

—

21

134

—

73

17,386

23,144

2,514

7,257

Total

$m

47,966

(803)

2,097

(2)

(264)

2,453

(90)

49,260

2,686

(336)

185

—

273

36

(124)

2,535

(446)

(677)

(316)

(732)

(1,229)

(3,400)

—

—

—

—

1

—

—

—

59

—

—

—

(5)

—

—

—

(31)

804

748

56

24

804

748

56

(446)

(676)

(257)

(737)

(456)

(2,572)

73

73

(21,845)

(10,785)

(1,584)

(6,147)

(3,037)

(39,808)

(109)

6,638

223

2,098

559

28

3,240

484

6

72

418

—

476

—

—

—

(46)

(12)

225

71

—

103

—

—

—

—

(32)

(20)

990

—

402

—

—

—

587

1

207

1,183

—

39

—

1,059

—

—

85

361

9,300

223

3,118

559

1,087

3,240

1,025

48

73

(15,316)

(10,295)

(1,288)

(5,177)

(1,647)

(30,147)

1

—

—

—

—

1

1,921

434

10

—

—

—

—

—

—

—

1,931

434

(6,774)

13,779

(13)

8,412

1,774

—

6,638

—

(83)

408

(10)

—

418

—

1,503

(164)

64

(7)

—

71

—

(1)

—

—

—

—

(1)

185

12

1,145

155

—

990

—

1,625

14,104

1,403

1,342

(1)

—

1

1

—

—

(1,581)

(160)

2,173

185

804

1,183

1

432

2,354

10

1

1

—

2,365

7,112

(408)

12,202

2,097

804

9,300

1

18,906

336,670

365,430

30,740

111,710

16,954

861,504

17,113

(481)

(1,370)

697

(1,093)

14,866

353,783

364,949

29,370

112,407

15,861

876,370

446,615

631,723

34,766

138,790

20,492

1,272,386

21,775

(1,617)

(1,450)

842

(1,743)

17,807

468,390

630,106

33,316

139,632

18,749

1,290,193

HSBC Holdings plc Annual Report and Accounts 2018

61

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Geographical regions

Reconciliation of reported and adjusted items (continued)

Revenue

Reported

Currency translation

Significant items

–  customer redress programmes

–  disposals, acquisitions and investment in new businesses

–  fair value movements on financial instruments

–  currency translation on significant items

Adjusted

LICs

Reported

Currency translation

Adjusted

Operating expenses

Reported

Currency translation

Significant items

–  costs of structural reform

–  costs to achieve

–  customer redress programmes

–  settlements and provisions in connection with legal and regulatory matters

–  currency translation on significant items

Adjusted

Share of profit in associates and joint ventures

Reported

Currency translation

Adjusted

Profit/(loss) before tax

Reported

Currency translation

Significant items

–  revenue

–  operating expenses

Adjusted

Loans and advances to customers (net)

Reported

Currency translation

Adjusted

Customer accounts

Reported

Currency translation

Adjusted

UK

$m

Hong
Kong

$m

10,893

14,014

(209)

1,834

(2)

(441)

2,238

39

(133)

(1)

—

—

(1)

—

2016

Mainland
China

$m

2,343

(10)

—

—

—

—

—

Footnotes

26

65, 66

US*

$m

5,239

—

148

—

21

127

—

Mexico†

$m

1,963

(56)

—

—

—

—

—

12,518

13,880

2,333

5,387

1,907

(245)

12

(233)

(321)

3

(318)

(121)

—

(121)

(631)

—

(631)

(452)

13

(439)

(14,562)

(5,646)

(1,507)

(5,079)

(1,264)

106

2,660

223

1,838

559

50

(10)

54

181

—

229

—

(46)

(2)

(6)

54

—

54

—

—

—

—

879

—

292

—

587

—

36

29

—

30

—

—

(1)

(11,796)

(5,411)

(1,459)

(4,200)

(1,199)

1

—

1

(3,913)

(91)

4,494

1,834

2,660

490

264,098

11,660

275,758

361,278

15,691

376,969

22

—

22

1,892

10

1,902

8,069

2,607

(76)

180

(1)

181

(6)

54

—

54

8,173

2,655

230,629

(2,181)

228,448

461,626

(4,370)

457,256

33,303

133

33,436

46,576

185

46,761

—

—

—

(471)

—

1,027

148

879

556

74,596

—

74,596

88,751

—

88,751

—

—

—

247

(7)

29

—

29

269

12,876

548

13,424

14,423

613

15,036

*  Of which US (excluding CML run-off portfolio): adjusted revenue $4,698m (RBWM: $1,161m; CMB: $981m; GB&M $1,979m; GPB: $303m); adjusted LICs $(503)m; 
adjusted operating expenses $(3,808)m; adjusted PBT $387m (RBWM: $(81)m; CMB: $341m; GB&M $100m; GPB: $67m); adjusted RWAs (RBWM: $11.0bn; CMB: 
$26.8bn; GB&M $48.3bn; GPB: $4.1bn; Corporate Centre: $13.6bn).

†  Of which Mexico: adjusted revenue $1,907m (RBWM: $1,256m; CMB: $330m; GB&M $214m; GPB: $13m); adjusted LICs $(439)m; adjusted operating expenses 

$(1,199)m; adjusted PBT $269m (RBWM: $97m; CMB: $83m; GB&M $78m; GPB: $5m); adjusted RWAs (RBWM: $6.4bn; CMB: $6.3bn; GB&M $6.7bn; Corporate 
Centre: $1.7bn).

For footnotes, see page 67.

62

HSBC Holdings plc Annual Report and Accounts 2018

Analysis of reported results by country/territory

Profit/(loss) before tax by country/territory within global businesses

Retail Banking
and Wealth
Management

Commercial
Banking

Global
Banking
and Markets

Global
Private
Banking

Corporate
Centre

Europe

–  UK

   of which: HSBC Holdings

75

Footnotes

–  France

–  Germany

–  Switzerland

–  other

Asia

–  Hong Kong

–  Australia

–  India

–  Indonesia

–  mainland China

–  Malaysia

–  Singapore

–  Taiwan

–  other

Middle East and North Africa

–  Egypt

–  UAE

–  Saudi Arabia

–  other

North America

–  US

–  Canada

–  other

Latin America

–  Mexico

–  other

$m

440

476

(644)

(56)

14

(1)

7

6,190

5,951

115

20

(1)

(200)

130

75

55

45

182

34

112

—

36

(96)

(205)

55

54

166

194

(28)

$m

2,289

1,901

(428)

170

85

5

128

4,176

3,114

120

143

13

262

82

98

23

321

108

54

58

—

(4)

968

473

455

40

178

114

64

$m

690

409

(394)

8

99

(1)

175

3,773

1,670

185

387

91

566

132

230

117

395

733

202

296

—

235

738

624

139

(25)

378

197

181

Year ended 31 Dec 2018

6,882

7,719

6,312

Europe

–  UK

   of which: HSBC Holdings

75

–  France

–  Germany

–  Switzerland

–  other

Asia

–  Hong Kong

–  Australia

–  India

–  Indonesia

–  mainland China

–  Malaysia

–  Singapore

–  Taiwan

–  other

Middle East and North Africa

–  Egypt

–  UAE

–  Saudi Arabia

–  other

North America

–  US

–  Canada

–  other

Latin America

–  Mexico

–  other

(159)

(177)

(658)

(12)

21

(2)

11

5,372

5,039

122

21

(24)

(44)

85

69

43

61

144

26

110

—

8

305

166

61

78

161

139

22

1,899

1,539

(372)

204

61

7

88

3,394

2,460

101

159

76

161

50

94

10

283

199

69

53

—

77

932

435

453

44

199

105

94

777

192

(739)

228

141

1

215

3,135

1,357

108

362

98

387

162

202

107

352

593

164

268

—

161

671

494

132

45

259

158

101

$m

(122)

23

(77)

16

8

(100)

(69)

353

333

(1)

—

—

(4)

—

25

—

—

7

—

7

—

—

11

23

—

(12)

(1)

—

(1)

248

(231)

(23)

(89)

5

9

(192)

(30)

285

257

(1)

—

—

(4)

—

34

(1)

—

—

—

—

—

—

67

66

—

1

—

—

—

$m

(4,112)

(4,205)

(888)

(101)

(5)

20

179

3,298

446

44

275

1

Total

$m

(815)

(1,396)

(2,431)

37

201

(77)

420

17,790

11,514

463

825

104

2,234

2,858

30

63

30

175

527

43

—

436

48

(822)

(962)

116

24

(162)

23

(185)

374

491

225

936

1,557

333

473

436

315

799

(47)

765

81

559

528

31

(1,271)

19,890

(4,150)

(4,149)

(3,308)

(156)

39

2

114

3,143

485

35

374

30

1,988

28

64

40

99

565

46

48

441

30

(374)

(444)

43

27

(19)

(12)

(7)

(1,864)

(2,618)

(5,166)

269

271

(184)

398

15,329

9,598

365

916

180

2,488

325

463

199

795

1,501

305

479

441

276

1,601

717

689

195

600

390

210

Year ended 31 Dec 2017

5,823

6,623

5,435

121

(835)

17,167

HSBC Holdings plc Annual Report and Accounts 2018

63

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Geographical regions | Other information

Profit/(loss) before tax by country/territory within global businesses (continued)

Retail Banking
and Wealth
Management

Commercial
 Banking

Global
Banking
and Markets

Global Private
Banking

Corporate
Centre

Europe

–  UK

   of which: HSBC Holdings

75,76

Footnotes

–  France

–  Germany

–  Switzerland

–  other

Asia

–  Hong Kong

–  Australia

–  India

–  Indonesia

–  mainland China

–  Malaysia

–  Singapore

–  Taiwan

–  other

Middle East and North Africa

–  Egypt

–  UAE

–  Saudi Arabia

–  other

North America

–  US

–  Canada

–  other

Latin America

–  Mexico

–  other

–  of which: Brazil

Year ended 31 Dec 2016

For footnotes, see page 67.

$m

524

338

(676)

147

23

—

16

4,115

3,796

108

15

(9)

(72)

65

107

24

81

20

58

83

1

(122)

64

(28)

46

46

(136)

94

(230)

(281)

4,587

$m

2,129

1,834

(379)

198

68

9

20

2,920

2,191

74

123

66

68

65

43

10

280

290

104

94

—

92

648

336

292

20

59

84

(25)

(139)

6,046

$m

1,009

385

(425)

289

142

—

193

3,211

1,298

156

355

110

456

172

170

102

392

652

213

298

—

141

259

86

155

18

309

79

230

176

$m

(3,695)

86

(63)

9

7

(493)

(3,304)

268

221

—

10

—

(3)

—

42

(1)

(1)

—

—

—

—

—

90

67

—

23

9

5

4

4

5,440

(3,328)

$m

(6,741)

(6,556)

(3,748)

(53)

13

(7)

(138)

3,265

563

31

240

11

2,158

53

77

13

119

541

79

5

434

23

(876)

(932)

47

9

(1,822)

(15)

(1,807)

(1,836)

(5,633)

Total

$m

(6,774)

(3,913)

(5,291)

590

253

(491)

(3,213)

13,779

8,069

369

743

178

2,607

355

439

148

871

1,503

454

480

435

134

185

(471)

540

116

(1,581)

247

(1,828)

(2,076)

7,112

64

HSBC Holdings plc Annual Report and Accounts 2018

Other information

Funds under management and assets held in custody

Taxes paid by region and country/territory

Conduct-related matters

Carbon dioxide emissions

Funds under management and assets held
in custody

Page

65

65

66

66

Our Assets Under Administration business, which includes the 
provision of bond and loan administration services and the 
valuation of portfolios of securities and other financial assets on 
behalf of clients, complements the custody business. 

At 31 December 2018, the value of assets held under 
administration by the Group amounted to $3.5tn, which was 2% 
lower than the $3.6tn held at 31 December 2017. This decrease 
was mainly driven by adverse foreign exchange movements which 
were partly offset by a net inflow of new assets in Europe and 
Asia.

Funds under management

Funds under management

At 1 Jan

Net new money

Value change

Exchange and other

Disposals

At 31 Dec

Funds under management by
business

Global Asset Management

Global Private Banking

Affiliates

Other

At 31 Dec

For footnotes, see page 67.

2018

$bn

2017

$bn

Footnotes

77

943

22

(37)

(29)

—

899

444

241

4

210

899

831

2

77

33

—

943

462

258

4

219

943

Funds under management (‘FuM’) represents assets managed, 
either actively or passively, on behalf of our customers. At 
31 December 2018, FuM amounted to $899bn, a decrease of 5% 
primarily reflecting adverse market performance together with 
adverse foreign exchange movements.

Global Asset Management FuM decreased by 4% to $444bn 
compared with 31 December 2017. The reduction primarily 
reflected adverse foreign exchange movements, together with 
adverse market performance of $14bn. This was partly offset by 
net new money, primarily from money market solutions across all 
regions.

GPB FuM decreased by 7% to $241bn compared with 
31 December 2017. The reduction reflected adverse market 
movements of $17bn, together with adverse foreign exchange. 
This was partly offset by positive net new money, mainly in Hong 
Kong. 

Other FuM, of which the main element is a corporate trust 
business in Asia, decreased by 4% to $210bn.
Assets held in custody77 and under administration
Custody is the safekeeping and servicing of securities and other 
financial assets on behalf of clients. At 31 December 2018, we 
held assets as custodian of $7.4tn, 4% lower than the $7.7tn held 
at 31 December 2017. This decrease was mainly driven by adverse 
foreign exchange movements in Europe and Asia together with 
adverse market movements in Asia, which was partly offset by 
incremental assets under custody in North America.

Taxes paid by region and country/territory

The following table reflects a geographical view of HSBC’s 
operations.

Taxes paid by HSBC relate to HSBC’s own tax liabilities including 
tax on profits earned, employer taxes, bank levy and other 
duties/levies such as stamp duty. Numbers are reported on a cash 
flow basis.

Taxes paid by country/territory

Europe

–  UK

of which: HSBC Holdings

–  France

–  Germany

–  Switzerland

–  other

Asia

–  Hong Kong

–  Australia

–  mainland China

–  India

–  Indonesia

–  Malaysia

–  Singapore

–  Taiwan

–  other

Middle East and North Africa

–  Saudi Arabia

–  UAE

–  Egypt

–  other

North America

–  US

–  Canada

–  other

Latin America

–  Mexico

–  other

of which: Brazil

Year ended 31 Dec

2018

$m

3,398

2,693

832

536

111

13

45

2017

$m

3,340

2,654

1,078

530

140

(67)

83

2,742

1,398

2,277

1,043

140

235

384

44

94

88

53

306

234

—

67

104

63

399

162

240

(3)

281

90

191

28

142

227

297

84

81

64

42

297

419

170

101

58

90

317

134

182

1

443

129

314

36

2016

$m

3,151

2,385

1,253

553

124

34

55

2,755

1,488

147

241

315

46

99

85

35

299

293

60

89

97

47

276

135

141

—

965

79

886

658

7,054

6,796

7,440

HSBC Holdings plc Annual Report and Accounts 2018

65

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review 2018

$m

53

53

(780)

(634)

(146)

(727)

2017

$m

(108)

(108)

(457)

198

(655)

(565)

1,759

1,136

1,526

872

654

8

2,595

1,248

1,347

20

2016

$m

2

2

(1,584)

(1,025)

(559)

(1,582)

2,265

3,056

2,060

996

106

We then apply emission uplift rates to reflect uncertainty 
concerning the quality and coverage of emission measurement 
and estimation. The rates are 4% for electricity, 10% for other 
energy and 6% for business travel. This is consistent both with the 
Intergovernmental Panel on Climate Change’s Good Practice 
Guidance and Uncertainty Management in National Greenhouse 
Gas Inventories and our internal analysis of data coverage and 
quality.

Carbon dioxide emissions in tonnes

Total

From energy

From travel

2018

559,000

437,000

122,000

Carbon dioxide emissions in tonnes per FTE

Total

From energy

From travel

2018

2.39

1.87

0.52

2017

580,000

473,000

107,000

2017

2.49

2.03

0.46

The reduction in our carbon emissions continues to be 
driven by energy efficiency initiatives, as well as our procurement 
of electricity from renewable sources under power purchase 
agreements. Travel emissions increased due to improved business 
travel data collection.

Our greenhouse gas reporting year runs from October to 
September. For the year from 1 October 2017 to 30 September 
2018, carbon dioxide emissions from our global operations were 
559,000 tonnes. Independent assurance of our carbon dioxide 
emissions will be available in the first half of 2019 on our website.

Report of the Directors | Other information

Conduct-related matters

Conduct-related costs included in significant items

Income statement

Net interest income/(expense)

–  customer redress programmes

Operating expenses

–  legal proceedings and regulatory matters

–  customer redress programmes

Total charge for the year relating to significant items

Total provisions utilised during the year

Balance sheet at 31 Dec

Total provisions

–  legal proceedings and regulatory matters

–  customer redress programmes

Accruals, deferred income and other liabilities

The table above provides a summary of conduct-related costs 
included in significant items (see pages 38 and 43).

The HSBC approach to conduct is designed to ensure that through 
our actions and behaviours we deliver fair outcomes for our 
customers, and do not disrupt the orderly and transparent 
operation of financial markets. The Board places a strong 
emphasis on conduct, requiring adherence to high behavioural 
standards and the HSBC Values. The Board oversight of conduct 
matters was transitioned to the Group Risk Committee following 
the demise of the Conduct & Values Committee during the first 
half of 2018. Additionally the Remuneration Committee also 
considers conduct and compliance-related matters relevant to 
remuneration. These committees’ reports may be found on 
pages 161 to 164. For information on initiatives implemented in 
2018 to raise our standards in relation to the conduct of our 
business, see page 84 under ‘Conduct of business’.

Provisions relating to significant items raised for conduct costs in 
2018 resulted from the ongoing consequences of a small number 
of historical events.

Operating expenses included significant items related to conduct 
matters in respect of legal proceedings and regulatory matters of 
$634m and customer remediation costs mainly in respect of the 
mis-selling of payment protection insurance of $172m. For further 
details on payment protection insurance and legal proceedings 
and regulatory matters, see Notes 27 and 35 on the Financial 
Statements, respectively.

Carbon dioxide emissions

We report our carbon emissions with reference to the GHG 
Protocol including the amendments to Scope 2 Guidance, which 
incorporate market-based emission methodology. We report 
carbon dioxide emissions resulting from energy use in our 
buildings and employees’ business travel. 

In 2018, we collected data on energy use and business travel for 
our operations in 28 countries and territories, which accounted for 
approximately 93% of our full-time employees (‘FTEs’). To estimate 
the emissions of our operations in countries and territories where 
we have operational control and a small presence, we scale up the 
emissions data from 93% to 100%.

66

HSBC Holdings plc Annual Report and Accounts 2018

Footnotes to strategic report, financial
summary, global businesses, geographical
regions and other information
1

The Group has adopted the EU’s regulatory transitional arrangements for
IFRS 9 ‘Financial Instruments’. These apply to reported and adjusted RWAs,
regulatory capital and related ratios for 2018 throughout the Annual Report
and Accounts, unless otherwise stated.

2

3

4

5

6

7

8

9

10

11

12

Full-time equivalent staff.

Recognised by Euromoney Awards for Excellence 2018.

Source: Greenwich Associates – Large Corporate Banking; percentage of
large corporates choosing HSBC as their lead international bank.
Revenue from international clients is derived from an allocation of adjusted
revenue based on internal management information. International clients are
businesses and individuals with an international presence.

Adjusted basis, geographical view; Group total and regional percentage 
composition excludes Holdings; regional percentage composition calculated 
with regional figures that include intra-Group revenue.

Our wealth business in Asia includes our asset management business in
Asia, our insurance business in Asia, our private banking business Asia and
the wealth portion of our RBWM business in Asia.

Source for market data is Bank of England mortgage data.

Both digital metrics include the following markets: the UK (excluding M&S
Bank and John Lewis Finance customers), Hong Kong (excluding Hang
Seng customers), Mexico, Malaysia, Singapore, UAE, mainland China,
Canada, Australia, the US, France, India, Indonesia, Turkey, Egypt,
Argentina, and Taiwan. Digital sales also include M&S Bank customers in
the UK. Digitally active customers are defined as percentage of customers
who have logged on to HSBC digital channels at least once in the last 90
days. Percentage of sales include the sales of loans and deposits through
digital channels.
Eight scale markets are UK, Hong Kong, Pearl River Delta, Singapore,
Malaysia, Mexico, UAE and Saudi Arabia.

Commitment by 2025.

Excluding market impact in Insurance, which constitutes P&L impacts
resulting from changes in financial market factors as compared with
economic conditions in place at the start of the year.

13 Market shares: Saudi Arabia as of September 2018; UAE as of October
2018; HK, Mexico, PRD and Singapore as of November 2018; UK and
Malaysia as of December 2018.
Revenue growth from international network includes transaction banking
revenue growth and international client revenue growth.

14

15

Transaction banking includes GLCM, GTRF, Securities Services, and FX.

16 Market share data is as of 3Q 2018.

17

18

19

20

21

22

Top-three rank or improvement by two ranks; measured by customer
recommendation for RBWM and customer satisfaction for CMB among
relevant competitors.
Customer satisfaction metrics for Pearl River Delta will be available from
2019, therefore they have been excluded from the assessment. Surveys are
based on a relevant and representative subset of the market. Data provided
by Kantar.

Customer satisfaction metrics for Pearl River Delta will be available from
2019, therefore they have been excluded from the assessment. In HK,
Singapore, Malaysia, Mexico and UAE, 2017 CMB performance is based on
the bank that the customer defines as their main bank, whereas 2018 CMB
performance for these markets is based on the bank that the customer
defines as the most important. Surveys are based on a relevant and
representative subset of the market. Data provided by RFi Group, Kantar
and another third-party vendor.

Both digital metrics include the following markets: the UK (excluding M&S
Bank and John Lewis Finance customers), Hong Kong (excluding Hang
Seng customers), Mexico, Malaysia, Singapore, UAE, mainland China,
Canada, Australia, the US, France, India, Indonesia, Turkey, Egypt,
Argentina, and Taiwan. Digital sales also include M&S Bank customers in
the UK. Digitally active customers are defined as percentage of customers
who have logged on to HSBC digital channels at least once in the last 90
days. Percent of sales include the sales of loans and deposits through digital
channels.
Based on Sustainalytics.

Costs relating to ‘Settlements and provisions in connection with legal and 
regulatory matters’, a significant item in 2018 includes a 1Q18 provision in 
relation to the US Department of Justice’s (‘DoJ’) civil claims relating to its 
investigation of HSBC’s legacy residential mortgage-backed securities 
origination and securitisation activities from 2005 to 2007. Refer to Note 35 
‘Legal proceedings and regulatory matters’ for further details.

23

‘Other personal lending’ includes personal non-residential closed-end loans
and personal overdrafts.

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

‘Investment distribution’ includes Investments, which comprises mutual
funds (HSBC manufactured and third party), structured products and
securities trading, and Wealth Insurance distribution, consisting of HSBC
manufactured and third-party life, pension and investment insurance
products.

‘Other’ mainly includes the distribution and manufacturing (where
applicable) of retail and credit protection insurance.

Net operating income before change in expected credit losses and other
credit impairment charges/Loan impairment charges and other credit risk
provisions, also referred to as revenue.

Adjusted return on average risk-weighted assets (‘Adjusted RoRWA’) is a
measure used to assess the performance of RBWM, CMB, GB&M and GPB.
Adjusted RoRWA is calculated using profit before tax and reported average
risk-weighted assets at constant currency adjusted for the effects of
significant items.

‘Markets products, Insurance and Investments and Other’ includes revenue
from Foreign Exchange, insurance manufacturing and distribution, interest
rate management and global banking products.

From 1 January 2018, the qualifying components according to IFRS 7
‘Financial Instruments: Disclosures’ of fair value movements relating to
changes in credit spreads on structured liabilities, were recorded through
other comprehensive income. The residual movements remain in credit and
funding valuation adjustments, and comparatives have not been restated.

‘Other’ in GB&M includes net interest earned on free capital held in the
global business not assigned to products, allocated funding costs and gains
resulting from business disposals. Within the management view of adjusted
revenue, notional tax credits are allocated to the businesses to reflect the
economic benefit generated by certain activities which is not reflected
within operating income; for example, notional credits on income earned
from tax-exempt investments where the economic benefit of the activity is
reflected in tax expense. In order to reflect the total operating income on an
IFRS basis, the offsets to these tax credits are included within ‘Other’.

Under the old revenue allocation, the 2017 results would have been: Global
Markets: $6,840m; FICC: $5,555m; FX: $2,587m; Rates:$2,037m; Credit:
$931m; Equities: $1,285m; Securities Services: $1,762m; Global Banking:
$3,858m; GLCM: $2,199m; GTRF: $703m; Principal Investments: $322m;
Credit and funding valuation adjustments: $(267)m; Other revenue:
$(132)m. 2016 numbers have not been re-presented on the new basis.

Corporate Centre comprises Central Treasury, including Balance Sheet
Management (‘BSM’), our legacy businesses, interests in our associates and
joint ventures, central stewardship costs and the UK bank levy.
Central Treasury includes revenue relating to BSM of $2.5bn (2017: $2.7bn;
2016: $3.0bn), interest expense of $1,267m (2017: $888m; 2016: $707m)
and adverse valuation differences on issued long-term debt and associated
swaps of $313m (2017: gain of $120m; 2016: loss of $271m). Revenue
relating to BSM includes other internal allocations, including notional tax
credits to reflect the economic benefit generated by certain activities, which
is not reflected within operating income, for example notional credits on
income earned from tax-exempt investments where the economic benefit of
the activity is reflected in tax expense. In order to reflect the total operating
income on an IFRS basis, the offsets to these tax credits are included in
other Central Treasury.
Other miscellaneous items in Corporate Centre includes internal allocations
relating to Legacy Credit.

Complaint figures for 2017 restated and weighted by country volumes.

OECD, IEA, Investing in Climate, Investment in Growth, July 2017. The 
OECD estimates that for infrastructure to be consistent with a 2°C scenario, 
investment needs to amount to $6.9tn per year in the next 15 years, an 
increase of about 10% in total infrastructure investment from the reference 
estimate of $6.3tn. 

Amounts shown in table include green and other sustainable finance loans, 
which support the transition to the low-carbon economy. The methodology 
for the quantification of our exposure to higher transition risk sectors will 
evolve over time as more data becomes available and is incorporated in our 
risk management systems and processes.
Counterparties are allocated to the higher transition risk sectors via a two-
step approach:
1 - Where the main business of a group of connected counterparties is in a 
higher transition risk sector all lending to the group is included irrespective 
of the sector of each individual obligor within the group.
2 - Where the main business of a group of connected counterparties is not 
in a higher transition risk sector only lending to individual obligors in the 
higher transition risk sectors is included. 
60% of the 2012 annual incentive for Stuart Gulliver and Iain Mackay
disclosed in the 2012 Directors’ remuneration report was deferred for five
years. The vesting of these awards was subject to a service condition and
satisfactory completion of the five-year deferred prosecution agreement
('AML DPA') with the US Department of Justice ('DoJ'). The AML DPA
condition was satisfied in March 2018 and the awards were released to the
executive Directors. For Marc Moses the value of the award attributable to
services provided as an executive Director between 1 January 2014 and the
vesting date has been included in the table.

HSBC Holdings plc Annual Report and Accounts 2018

67

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Other information | Risk

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

The first long-term incentive (‘LTI’) award was made in February 2017, with
a performance period ending in 2019. Vesting of the first LTI award will be
included in the single figure of remuneration table for the financial year
ending 31 December 2019.

John Flint succeeded Stuart Gulliver as Group Chief Executive with effect
from 21 February 2018 and his remuneration in the single figure table of
remuneration is in respect of services provided as an executive Director. For
services rendered between 1 January 2018 and 20 February 2018, he
received salary of £97,138, fixed pay allowance of £130,236, cash in lieu of
pension of £27,999 and an annual incentive award of £272,000.
Stuart Gulliver stepped down from the Board on 20 February 2018 and
retired from the Group on 11 October 2018. His remuneration in the single
figure table of remuneration is in respect of services provided as an
executive Director.
Iain Mackay stepped down as executive Director and Group Finance
Director on 31 December 2018.

To meet regulatory deferral requirements for 2018, 60% of the annual
incentive award of Stuart Gulliver and Iain Mackay will be deferred in
awards linked to HSBC’s shares and and will vest in five equal instalments
between the third and seventh anniversary of the grant date. On vesting, the
awards will be subject to a one-year retention period. The deferred awards
are subject to the executive Director maintaining a good leaver status during
the deferral period.
Prior to 2018, foreign exchange exposure on some financial instruments
designated at fair value was presented in the same line in the income
statement as the underlying fair value movement on these instruments. In
2018, we grouped the entire effect of foreign exchange exposure in the
profit and loss and presented it within ‘Net trading activities’ in ‘Net income
from financial instruments held for trading or managed on a fair value
basis’. Comparative data has been re-presented. There is no net impact on
total operating income and the impact on ‘changes in fair value of long-term
debt and related derivatives’ in 2017 was $(517)m, 2016: $1,978m, 2015:
$110m and 2014: $130m.

The classification and measurement requirements under IFRS 9, which was
adopted from 1 January 2018, are based on an entity’s assessment of both
the business model for managing the assets and the contractual cash flow
characteristics of the assets. The standard contains a classification for items
measured mandatorily at fair value through profit or loss as a residual
category. Given its residual nature, the presentation of the income statement
has been updated to separately present items in this category, which are of
a dissimilar nature or function, in line with IAS 1 ‘Presentation of financial
statements’ requirements. Comparative data has been re-presented. There is
no net impact on total operating income.

Dividends recorded in the financial statements are dividends per ordinary
share declared in a year and are not dividends in respect of, or for, that year.

Dividends per ordinary share expressed as a percentage of basic earnings
per share.

Return on average risk-weighted assets is calculated using profit before tax
and reported average risk-weighted assets.

Gross interest yield is the average annualised interest rate earned on
average interest-earning assets (‘AIEA’).

Net interest spread is the difference between the average annualised
interest rate earned on AIEA, net of amortised premiums and loan fees, and
the average annualised interest rate payable on average interest-bearing
liabilities.

Net interest margin is net interest income expressed as an annualised
percentage of AIEA.

Interest income on trading assets is reported as ‘Net income/(expense) from
financial instruments held for trading or managed on a fair value basis’ in
the consolidated income statement.

Interest income on financial assets designated and otherwise mandatorily
measured at fair value is reported as ‘Net income/(expense) from financial
instruments designated at fair value’ in the consolidated income statement.

Including interest-bearing bank deposits only.

Interest expense on financial liabilities designated at fair value is reported as
‘Net income on financial instruments designated at fair value’ in the
consolidated income statement, other than interest on own debt, which is
reported in ‘Interest expense’.

Including interest-bearing customer accounts only.

Trading income also includes movements on non-qualifying hedges. These
hedges are derivatives entered into as part of a documented interest rate
management strategy for which hedge accounting was not, nor could be,
applied. They are principally cross-currency and interest rate swaps used to
economically hedge fixed-rate debt issued by HSBC Holdings, and up until
May 2016 to economically hedge floating rate debt issued by HSBC
Finance. The size and direction of the changes in the fair value of non-
qualifying hedges that are recognised in the income statement can be
volatile from year-to-year, but do not alter the cash flows expected as part of
the documented interest rate management strategy for both the instruments
and the underlying economically hedged assets and liabilities if the
derivative is held to maturity.

58

2018 ECL are prepared on an IFRS 9 basis and 2017/2016 LICs are
prepared on an IAS 39 basis and are not comparable.

68

HSBC Holdings plc Annual Report and Accounts 2018

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

76

77

Net of impairment allowances.

Capital resources are regulatory capital, the calculation of which is set out
on page 148.

Including perpetual preferred securities, details of which can be found in
Note 28 on the Financial Statements.

The definition of net asset value per ordinary share is total shareholders’
equity, less non-cumulative preference shares and capital securities, divided
by the number of ordinary shares in issue excluding shares the company has
purchased and are held in treasury. The comparative for 2015 have been re-
presented to align with this definition.

Others include items with no currency information available ($10,351m for
loans to banks, $64,999m for loans to customers, nil for deposits by banks
and $29m for customer accounts).

Adjusted risk-weighted assets are calculated using reported risk-weighted
assets adjusted for the effects of currency translation differences and
significant items.
Excludes items where there are substantial offsets in the income statement
for the same year.

‘Fair value movements on financial instruments’ includes the fair value 
movements on our long-term debt attributable to credit spread where the 
net result of such movements will be zero upon maturity of the debt (‘own 
credit spread’). This does not include fair value changes due to own credit 
risk in respect of trading liabilities or derivative liabilities. From 1 January 
2017, HSBC adopted, in its consolidated financial statements, the 
requirements of IFRS 9 ‘Financial Instruments’ relating to the presentation 
of gains and losses on financial liabilities designated at fair value. As a result, 
the effects of changes in those liabilities’ credit risk is presented in other 
comprehensive income. These requirements were adopted in the separate 
financial statements of HSBC Holdings plc on 1 January 2016. Refer to 
HSBC Holdings plc Annual Report and Accounts 2017 ‘Compliance with 
International Financial Reporting Standards’ on page 186 for further detail.

The results presented for insurance manufacturing operations are shown
before elimination of intercompany transactions with HSBC non-insurance
operations.

The effect on the Insurance manufacturing operations of applying
hyperinflation accounting in Argentina resulted in a reduction in adjusted
revenue in 2018 of $29m and a reduction in PBT in 2018 of $27m. These
effects are recorded in ‘all global businesses’, within Corporate Centre.
‘Client assets’ are translated at the rates of exchange applicable for their
respective period-ends, with the effects of currency translation reported
separately. The components of client assets were funds under management
($241bn at 31 December 2018), which were not reported on the Group’s
balance sheet, and customer deposits ($68bn at 31 December 2018), of
which $65bn was reported on the Group’s balance sheet and $3bn were
off-balance sheet deposits.

Client assets related to our Middle East clients are booked across to various 
other regions, primarily in Europe.

‘Other income’ in this context comprises where applicable net income/
expense from other financial instruments designated at fair value, gains less
losses from financial investments, dividend income, net insurance premium
income and other operating income less net insurance claims and benefits
paid and movement in liabilities to policyholders.

Risk-weighted assets are non-additive across geographical regions due to 
market risk diversification effects within the Group.

Amounts are non-additive across geographical regions due to intercompany
transactions within the Group.

Europe’s adjusted 2018 loss of $40m includes a number of items incurred
centrally on behalf of the Group as a whole, but which are disclosed in the
Europe segment, including consolidation adjustments and Holdings costs
such as interest costs on Group debt and the UK bank levy.

Excludes intra-Group dividend income.

For the purposes of the analysis of reported results by country/territory
table, HSBC Holdings profit/(loss) is presented excluding the effect of the
early adoption of the requirements of IFRS 9 ‘Financial Instruments’ relating
to the presentation of gains and losses on financial liabilities designated at
fair value’, which was early adopted in the separate financial statements of
HSBC Holdings but not in the consolidated financial statements of HSBC.

Funds under management and assets held in custody are not reported on
the Group’s balance sheet, except where it is deemed that we are acting as
principal rather than agent in our role as investment manager, and these
assets are consolidated as Structured entities (see Note 20 on the Financial
Statements).

Risk

Our conservative risk appetite

Top and emerging risks

Externally driven

Internally driven

Areas of special interest

Process of UK withdrawal from the European Union

Risk management

Our risk management framework

Our material banking and insurance risks

Credit risk management

Liquidity and funding risk management

Market risk management

Operational risk management

Regulatory compliance risk management

Financial crime risk management

Insurance manufacturing operations risk management

Other material risks

–  Reputational risk management

–  Sustainability risk management

–  Pension risk management

Key developments and risk profile in 2018

Key developments in 2018

Credit risk profile

Liquidity and funding risk profile

Market risk profile

Operational risk profile

Insurance manufacturing operations risk profile

Page

69

69

69

72

73

73

73

73

77

79

80

81

84

84

85

86

86

87

87

88

88

88

132

136

142

143

Our conservative risk appetite

Throughout its history, HSBC has maintained an evolving 
conservative risk profile. This is central to our business and 
strategy.

The following principles guide the Group’s overarching risk 
appetite and determine how its businesses and risks are managed.

Financial position

•  Strong capital position, defined by regulatory and internal 

capital ratios.

•  Liquidity and funding management for each operating entity, 

on a stand-alone basis.

Operating model

•  Ambition and capability to generate returns in line with a 
conservative risk appetite and strong risk management 
capability.

•  Ambition and capability to deliver sustainable earnings and 

consistent returns for shareholders.

Business practice

•  Zero tolerance for knowingly engaging in any business, activity 
or association where foreseeable reputational risk or damage 
has not been considered and/or mitigated.

•  No appetite for deliberately or knowingly causing detriment to 

consumers, or incurring a breach of the letter or spirit of 
regulatory requirements.

•  No appetite for inappropriate market conduct by a member of 

staff or by any Group business.

Enterprise-wide application

Our risk appetite encapsulates consideration of financial and non-
financial risks and is expressed in both quantitative and qualitative 
terms. It is applied at the global business level, at the regional 
level, and to material operating entities.

Top and emerging risks

Our approach to identifying and monitoring top and emerging 
risks is described on page 76. During 2018, we made a number of 
changes to our top and emerging risks to reflect our assessment 
of the issues facing HSBC. Our current top and emerging risks are 
as follows.

Externally driven

Economic outlook and capital flows

Economic activity diverged across the global economy during 
2018. The US benefited from a fiscal stimulus that helped to drive 
GDP growth above its long-term trend. The growth rate in trade-
dependent regions like the European Union (‘EU’) declined on the 
back of a slowing Chinese economy, and trade and geopolitical 
tensions. Tightening global financial conditions alongside the 
tapering off of fiscal stimulus in the US is expected to lead to more 
moderate growth in global economic activity in 2019. Oil prices 
will likely remain volatile as contrasting supply and demand 
factors prevail in turn. 

The stand-off between the US and China on a variety of economic 
and technological issues is likely to continue in 2019, although 
further liberalising initiatives in a vein similar to the 
Comprehensive and Progressive Agreement for Trans-Pacific 
Partnership (‘CPTPP’) and the EU-Japan trade deal, as well as 
some re-organisation of global supply chains, could partly offset 
rising protectionism. Nevertheless, the net impact on trade flows 
could be negative, and may damage HSBC’s traditional lines of 
business. 

Emerging markets are set to face challenging cross-currents. The 
reduction in global liquidity and consequent increase in the cost of 
external funding could expose vulnerabilities that spread more 
broadly. However, China has pledged to enact some stimulus to 
offset the effects of tariff hikes. This should help emerging markets 
achieve reasonable growth rates even in the face of headwinds, 
though downside risks abound.

US midterm elections brought in a divided Congress, while two of 
Latin America’s largest economies, Mexico and Brazil, elected new 
presidents. In Europe, populist parties have made political gains 
and could make further breakthroughs. In conjunction with 
continuing significant uncertainty around the ultimate shape of the 
UK’s exit from the EU, as well as developments in countries such 
as Italy, severe bouts of economic and financial turbulence could 
spread beyond Europe. We believe HSBC’s strong UK and 
European franchises are well placed to weather risks, but would 
nevertheless be affected by severe shocks. 

Mitigating actions

•  We actively assess the impact of economic developments 

in key markets on specific customer segments and portfolios 
and take appropriate mitigating actions. These actions include 
revising risk appetite and/or limits, as circumstances evolve.

•  We use internal stress testing and scenario analysis, as well as 
regulatory stress test programmes, to evaluate the potential 
impact of macroeconomic shocks on our businesses and 
portfolios. Our approach to stress testing is described on 
page 76.

•  We have carried out detailed reviews and stress tests of our 

wholesale credit, retail credit and trading portfolios to 
determine those sectors and customers most vulnerable to the 
UK’s exit from the EU, in order to proactively manage and 
mitigate this risk.

Geopolitical risk

Our operations and portfolios are exposed to risks associated with 
political instability, civil unrest and military conflict, which could 
lead to disruption to our operations, physical risk to our staff and/
or physical damage to our assets. In addition, rising protectionism 
and the increasing trend of using trade and investment policies as 
diplomatic tools may also adversely affect global trade flows.

HSBC Holdings plc Annual Report and Accounts 2018

69

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Geopolitical risk remained heightened throughout 2018. The 
growing presence of populist parties means political systems 
across Europe are increasingly fragmented, volatile and less 
predictable. Political uncertainty remains high in the UK as its 
departure from the EU continues to dominate the political agenda 
in 2019 (see ‘Process of UK withdrawal from the European Union’ 
on page 73). 

In the Middle East, the US has reinstated components of its Iran 
sanctions regime that were previously lifted to implement the Iran 
Nuclear Deal. The US is also putting pressure to end the war in 
Yemen and the boycott of Qatar. In Turkey, which has local 
elections in March 2019, the president may face increasing 
pressure to solve economic challenges after the Turkish lira came 
under pressure in 2018. 

In Asia, US-China competition and confrontation across multiple 
dimensions will likely continue, including concerning economic 
power and technology leadership. US investment and export 
restrictions on Chinese imports could disrupt investment 
decisions, leading to a slow decoupling of the US and Chinese 
technology sectors.

Key presidential votes in HSBC markets Mexico and Brazil have 
changed the political status quo. A major source of uncertainty for 
Mexico was removed with the negotiation of the United States-
Mexico-Canada Agreement (‘USMCA’), which replaces NAFTA as 
a key driver of the Mexican economy, but still must be ratified. In 
Argentina, elections due in October 2019 will be shaped by 
economic factors and potential further market volatility. Corruption 
and security dynamics will continue to shape voter preferences. 

Mitigating actions

We continually monitor the geopolitical outlook, in particular in 
countries where we have material exposures and/or a physical 
presence. We have also established dedicated forums to monitor 
geopolitical developments.

•  We use internal stress tests and scenario analysis as well as 

regulatory stress test programmes, to adjust limits and 
exposures to reflect our risk appetite and mitigate risks as 
appropriate. Our internal credit risk ratings of sovereign 
counterparties take into account geopolitical developments that 
could potentially disrupt our portfolios and businesses.

•  We continue to carry out contingency planning for the UK’s exit 
from the EU and we are assessing the potential impact on our 
portfolios, operations and staff. This includes the increased 
possibility of an exit with no transition agreement.

•  We have taken steps to enhance physical security in those 

geographical areas deemed to be at high risk from terrorism 
and military conflicts.

The credit cycle

Steadily rising US interest rates and the looming end of the ECB’s 
quantative easing programme, alongside the uncertainty caused 
by trade and geopolitical tensions, caused a correction in stock 
indices and a widening in corporate bond spreads in the fourth 
quarter of 2018. The Bank for International Settlements (‘BIS’) 
estimates that 80% of US leveraged loans are ’covenant-lite’. 
Pressures in this segment could come to a head and spill over to 
other asset classes. The International Monetary Fund deems that 
thin liquidity coverage ratios (‘LCRs’) and stable funding ratios 
(‘SFRs’) for international banks’ US dollar positions could cause 
offshore dollar liquidity to tighten abruptly during periods of high 
volatility, possibly affecting HSBC’s positions.

After reining in excess leverage during 2018, China has pledged 
renewed stimulus in 2019 to counter various adverse effects on 
economic activity. This could lead to renewed global concerns 
about Chinese debt levels. In addition, debt-servicing burdens are 
high in some emerging markets, making them vulnerable to 
shocks. 

Mitigating actions

•  We closely monitor economic developments in key markets 

and sectors and undertake scenario analysis. This helps enable 
us to take portfolio actions where necessary, including 

70

HSBC Holdings plc Annual Report and Accounts 2018

enhanced monitoring, amending our risk appetite and/or 
reducing limits and exposures.

•  We stress test portfolios of particular concern to identify 

sensitivity to loss under a range of scenarios, with 
management actions being taken to rebalance exposures and 
manage risk appetite where necessary.

•  We undertake regular reviews of key portfolios to help ensure 
that individual customer or portfolio risks are understood and 
our ability to manage the level of facilities offered through any 
downturn is appropriate.

Cyber threat and unauthorised access to systems

HSBC and other organisations continue to operate in an 
increasingly hostile cyber threat environment, which requires 
ongoing investment in business and technical controls to defend 
against these threats.

Key threats include unauthorised access to online customer 
accounts, advanced malware attacks and distributed denial of 
service (‘DDOS’) attacks. 

Destructive malware (including ransomware), DDOS attacks and 
organised cyber criminals targeting payments are increasingly 
dominant threats across the industry. In 2018, the Group was 
subjected to a small number of DDOS attacks on our external 
facing websites, which were successfully mitigated across the 
Group with no destructive malware (including ransomware) or 
payment infrastructure attacks reported. 

Mitigating actions

•  We continue to strengthen and significantly invest in both 

business and technical controls in order to prevent, detect and 
respond to an increasingly hostile cyber threat 
environment. We continually evaluate the threat environment 
for the most prevalent attack types and their potential 
outcomes to determine the most effective controls to mitigate 
those threats. 

•  Specifically, we continue to enhance our controls to protect 
against advanced malware, data leakage, infiltration of 
payment systems and denial of service attacks as well as 
enhance our ability to quickly detect and respond to 
increasingly sophisticated cyber-attacks. Ensuring our staff 
continue to be ‘cyber aware’ is a key element of our defence 
strategy. 

•  Cyber risk is a priority area for the Board and is routinely 
reported at Board level to ensure appropriate visibility, 
governance and executive support for our ongoing 
cybersecurity programme. 

Regulatory developments including conduct, with 
adverse impact on business model and profitability

Financial service providers continue to face stringent regulatory 
and supervisory requirements, particularly in the areas of capital 
and liquidity management, conduct of business, financial crime, 
internal control frameworks, the use of models and the integrity of 
financial services delivery. The competitive landscape in which the 
Group operates may be significantly altered by future regulatory 
changes and government intervention. Regulatory changes, 
including any resulting from the UK’s exit from the EU, may affect 
the activities of the Group as a whole, or of some or all of its 
principal subsidiaries. This would include the loss of passporting 
rights and free movement of services, which are likely to arise in 
the event of the UK leaving the EU without an exit deal. Changes 
to business models and structures will be necessary to 
accommodate any such restrictions. For further details, see page 
73.

Additionally, as described in Note 35 on the Financial Statements, 
we continue to be subject to a number of material legal 
proceedings, regulatory actions and investigations, including, for 
example, our January 2018 deferred prosecution agreement with 
the US DoJ arising from its investigation into HSBC’s historical 
foreign exchange activities (the ‘FX DPA’).

Mitigating actions

Ibor transition

•  We are fully engaged, wherever possible, with governments 
and regulators in the countries in which we operate, to help 
ensure that new requirements are considered properly by 
regulatory authorities and the financial sector and can be 
implemented effectively. Significant regulatory programmes are 
overseen by the Group Change Committee.

•  We hold regular meetings with all relevant authorities to 

discuss strategic contingency plans covering a wide range of 
scenarios relating to the UK’s exit from the EU. In the absence 
of an agreement on the terms of the UK’s withdrawal from the 
EU, these discussions increasingly focus on no deal scenarios 
and our plans to navigate the restrictions that are likely to arise 
regarding our ability to access EU markets and customers from 
the UK if passporting rights are withdrawn.

•  We have invested significant resources and have taken, and will 
continue to take, a number of steps to improve our compliance 
systems and controls relating to our activities in global markets. 
These included enhancements to trade, voice and audio 
surveillance and the implementation of algorithmic trading for 
benchmark orders. For further details, see ‘Regulatory 
compliance risk management’ on page 84. 

Financial crime risk environment

Financial institutions remain under considerable regulatory 
scrutiny regarding their ability to prevent and detect financial 
crime. Financial crime threats continue to evolve, often in tandem 
with geopolitical developments. The highly speculative, volatile 
and opaque nature of virtual currencies, as well as the pace of 
new currencies and associated technological developments, 
create challenges in effectively managing financial crime risks. The 
evolving regulatory environment continues to present execution 
challenge. An increasing trend towards greater data privacy 
requirements may affect our ability to effectively manage financial 
crime risks.

In December 2012, among other agreements, HSBC Holdings plc 
(‘HSBC Holdings’) consented to a cease-and-desist order with the 
US Federal Reserve Board (‘FRB’) and agreed to an undertaking 
with the UK Financial Conduct Authority (‘FCA’) to comply with 
certain forward-looking anti-money laundering (‘AML’) and 
sanctions-related obligations. HSBC Holdings also agreed to retain 
an independent compliance monitor – who is for FCA purposes a 
‘Skilled Person’ under section 166 of the Financial Services and 
Markets Act, and for FRB purposes an ‘Independent Consultant’ – 
to produce periodic assessments of the Group’s AML and 
sanctions compliance programme. In December 2012, HSBC 
Holdings also entered into an agreement with the Office of Foreign 
Assets Control (‘OFAC’) regarding historical transactions involving 
parties subject to OFAC sanctions. The Skilled Person/Independent 
Consultant will continue to conduct country reviews and provide 
periodic reports for a period of time at the FCA’s and FRB’s 
discretion. The role of the Skilled Person/Independent Consultant 
is discussed on page 85.

Mitigating actions

•  We continued to enhance our financial crime risk management 
capabilities. We are investing in the next generation of tools to 
fight financial crime through the application of advanced 
analytics and artificial intelligence.

•  We are developing procedures and controls to manage the 
risks associated with direct and indirect exposure to virtual 
currencies.

•  We continue to work with jurisdictions and relevant 

international bodies to address data privacy challenges through 
international standards, guidance, and legislation to enable 
effective management of financial crime risk.

•  We continue to take steps designed to ensure that the reforms 

we have put in place are both effective and sustainable over the 
long term.

Interbank offered rates (‘Ibors’) are used to set interest rates on 
hundreds of trillions of US dollars’ worth of different types of 
financial transactions and are used extensively for valuation 
purposes, risk measurement and performance benchmarking.  

Following the recommendations of the Financial Stability Board, a 
fundamental review and reform of the major interest rates 
benchmarks, including Ibors, are underway across the world’s 
largest financial markets. In some cases, the reform will include 
replacing interest rate benchmarks with alternative risk-free rates 
(‘RFRs’). This replacement process is at different stages, and is 
progressing at different speeds, across several major currencies. 
There is therefore uncertainty as to the basis, method and timing 
of transition and their implications on the participants in the 
financial markets.

HSBC has identified a number of potential prudential, conduct and 
systemic risks associated with the transition.

Mitigating actions

•  We have established a global programme across all of our 

global businesses to coordinate HSBC’s transition activities and 
to assess the potential risks and impacts of any transition.

•  We will continue to engage with industry participants and the 

official sector to support an orderly transition. 

Climate-related risks

Climate change can create physical risks such as severe weather 
events of increasing severity and/or frequency. The move to a low-
carbon economy also creates transition risks both at idiosyncratic 
and systemic levels, such as through policy, regulatory and 
technological changes. These physical and transition risks create 
potential financial impacts for HSBC through higher risk-weighted 
assets (‘RWAs), greater transactional losses and increased capital 
requirements. 

There is potential for a rapid deterioration of credit quality in 
sectors and/or countries most exposed to transition risks, 
particularly if policy changes are radical or quickly enacted. HSBC 
could be significantly impacted by increased credit RWAs and 
losses through exposure to pools of stranded assets if the Group 
does not adequately respond to the changing landscape. 

Physical risks from natural disasters, such as floods and 
hurricanes, could also impact credit RWAs, while the financial 
losses caused by these events could impair asset values and the 
creditworthiness of customers. 

Mitigating actions

•  We are increasingly incorporating climate-related risk, both 

physical and transition, into how we manage and oversee risks 
internally and with our customers. 

•  A programme of work to measure and monitor the transition 

risk of our portfolio is underway. This includes identifying those 
customers that need to adapt most rapidly to a transition to a 
low-carbon economy and integrating climate change risk 
considerations into credit risk analysis, decision making and 
credit policies. 

•  We have a number of sustainability risk policies covering 

sectors that have particular risks and/or public exposure. In 
2018, we updated our energy policy to limit the financing of 
high-carbon intensity energy projects, while still supporting 
energy customers on their transition to a low-carbon economy. 

•  We continue to expand our thinking with regards to stress 

testing of climate risks. Over time, we will articulate narratives 
for a baseline and a number of alternative scenarios, as well as 
undertake portfolio-specific sensitivity tests. We expect to learn 
more about the impacts of climate risk as scenario analysis and 
stress testing evolves.

•  Our enterprise risk management framework continues to be 

enhanced to develop and embed the measurement, monitoring 
and management of climate-related risks. 

HSBC Holdings plc Annual Report and Accounts 2018

71

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

•  An internal Climate Risk Council provides oversight by seeking 
to develop policy and limit frameworks in order to achieve 
desired portfolios over time, and protect the Group from 
climate-related risks that are outside of risk appetite.

Internally driven

IT systems infrastructure and resilience

We continue to invest in the reliability and resilience of our IT 
systems and critical services. We do so to help prevent disruption 
to customer services, which could result in reputational and 
regulatory damage.

Mitigating actions

•  We continue to invest in transforming how software solutions 
are developed, delivered and maintained, with a particular 
focus on providing high-quality, stable and secure services. As 
part of this, we are concentrating on materially improving 
system resilience and service continuity testing. We have 
enhanced the security features of our software development life 
cycle and improved our testing processes and tools. 

•  We continue to upgrade our IT systems, simplify our service 

provision and replace older IT infrastructure and applications. 
Enhancements have led to continued global improvements in 
service availability for both our customers and employees.

Risks associated with workforce capability, capacity 
and environmental factors with potential impact on 
growth

Our success in delivering our strategic priorities, as well as 
proactively managing the regulatory environment, depends on the 
development and retention of our leadership and high-performing 
employees. The ability to continue to attract, train, motivate and 
retain highly qualified professionals in an employment market 
where expertise is often mobile and in short supply is critical, 
particularly as our business lines execute their strategic business 
outlooks. This may be affected by external and environmental 
factors, such as the UK’s exit from the EU, changes to immigration 
policies and regulations and tax reforms in key markets that 
require active responses. Although potential people impacts 
related to the UK’s exit from the EU have not yet materialised, we 
continue to monitor retention trends and the recruitment of key 
roles.

Mitigating actions

risks arising from the use of third parties could affect our ability to 
meet strategic, regulatory or client expectations.

Mitigating actions

•  We continued to embed our delivery model in the first line of 
defence through a dedicated team. Processes, controls and 
technology to assess third-party service providers against key 
criteria and associated control monitoring, testing and 
assurance have been deployed.

•  A dedicated oversight forum in the second line of defence 

monitors the embedding of policy requirements and 
performance against risk appetite. In the fourth quarter of 2018, 
regional second line of defence oversight capabilities were 
established in the major markets.

Enhanced model risk management expectations

We use models for a range of purposes in managing our business, 
including regulatory capital calculations, stress testing, credit 
approvals, financial crime risk management and financial 
reporting. Internal and external factors have had a significant 
impact on our approach to model risk management. Moreover, 
the adoption of more sophisticated modelling techniques and 
technology across the industry could also lead to increased 
model risk.

Mitigating actions

•  We established a model risk management sub-function in the 

second line of defence to strengthen governance and oversight 
of this risk type.

•  We further strengthened model oversight by reconfiguring the 
Global Model Oversight Committee, which is chaired by the 
Group Chief Risk Officer and attended by CEOs of the global 
businesses.

•  We incorporated model risk-specific metrics within the Group 
risk appetite statement as part of the embedding of model risk 
as a risk discipline.

•  We enhanced our model risk governance framework while 
partnering with the business to help enable more effective 
management of model risk in a commercial context. As we 
adopt new modelling technologies, we are updating our model 
risk management framework and governance standards to help 
drive the evolution of the overall governance framework to 
ensure best practice.

•  HSBC University is focused on developing opportunities and 

•  We are refreshing the existing model risk controls to enable 

tools for current and future skills, personal skills and leaders to 
create an environment for success.  

•  We continue to develop succession plans for key management 
roles, with actions agreed and reviewed on a regular basis by 
the Group Management Board.

•  We actively respond to immigration changes through the global 

immigration programme. Other political and regulatory 
challenges are being closely monitored to minimise the impact 
on the attraction and retention of talent and key performers.

•  HSBC is building the healthiest human system where 

colleagues can thrive. A number of initiatives have been 
launched to improve our ways of working and encourage an 
open and positive culture (e.g. simplifying processes and 
governance, and adopting new behaviours). We also promote a 
diverse and inclusive workforce and provide active support 
across a wide range of health and well-being activities.  

Risks arising from the receipt of services from 
third parties

We utilise third parties for the provision of a range of services, in 
common with other financial service providers. Risks arising from 
the use of third-party service providers may be less transparent 
and therefore more challenging to manage or influence. It is 
critical that we ensure we have appropriate risk management 
policies, processes and practices. These should include adequate 
control over the selection, governance and oversight of third 
parties, particularly for key processes and controls that could 
affect operational resilience. Any deficiency in our management of 

72

HSBC Holdings plc Annual Report and Accounts 2018

better understanding of control objectives and to provide the 
modelling areas with implementation guidance to enhance 
effectiveness.

Data management

The Group uses a large number of systems and applications to 
support key business processes and operations. As a result, we 
often need to reconcile multiple data sources, including customer 
data sources, to reduce the risk of error. HSBC, along with other 
organisations, also needs to meet external/regulatory obligations 
such as the General Data Protection Regulation (‘GDPR’), which 
requires implementation of data privacy and protection capabilities 
across our customer data systems.

Mitigating actions 

•  We continue to improve data quality across a large number of 
systems globally. Our data management, aggregation and 
oversight continues to strengthen and enhance the 
effectiveness of internal systems and processes. We are 
implementing data controls for critical processes in the front-
office systems to improve our data capture at the point of entry. 
We have achieved our objectives of meeting a ’largely 
compliant’ rating in support of the Basel Committee for 
Banking Supervision (BCBS 239) principles.

•  Through our global data management framework, we have 
commenced embedding governance processes to monitor 
proactively the quality of critical customer, product and 
transaction data and resolving associated data issues in a 

Employees

The migration of EEA-incorporated clients will require us to 
strengthen our local teams in the EU, and France in particular. We 
expect the majority of roles to be filled through hires and we have 
started a recruitment process. Throughout, our objective is to 
minimise the level of change for our people and ensure any 
transition is as smooth as possible. 

Given the scale and capabilities of our existing business in France, 
we are well prepared to take on additional roles and activities. 

Looking beyond the transfer of roles to the EU, we are also 
providing support to our UK employees resident in EEA countries 
and EEA employees resident in the UK (e.g. on settlement 
applications).  

Nevertheless, London will continue to be an important global 
financial centre and the best location for our global headquarters. 
As at 31 December 2018, HSBC employed approximately 39,000 
people in the UK.

Across the programme, we have made good progress in terms of 
ensuring we are prepared for the UK leaving the EU in the first 
quarter of 2019 under the terms described above. However, there 
remain execution risks, many of them linked to the uncertain 
outcome of negotiations and potentially tight timelines to 
implement significant changes to our UK and European operating 
models. If these risks materialise, HSBC’s clients and employees 
are likely to be affected. The exact impact on our clients will 
depend on their individual circumstances and, in a worst case 
scenario, could include disruption to the provision of products and 
services.

We have carried out detailed reviews of our credit portfolios to 
determine those sectors and customers most vulnerable to the 
UK’s exit from the EU. For further details, please see ‘Impact of UK 
economic uncertainty on ECL’ on page 98.

Risk management

This section describes the enterprise-wide risk management 
framework, and the significant policies and practices employed by 
HSBC in managing its material risks, both financial and non-
financial.

Our risk management framework

We use an enterprise-wide risk management framework across 
the organisation and across all risk types, underpinned by our risk 
culture.

The framework fosters continuous monitoring, promotes risk 
awareness and encourages sound operational and strategic 
decision making. It also ensures a consistent approach to 
monitoring, managing and mitigating the risks we accept 
and incur in our activities.

The following diagram and descriptions summarise key aspects of 
the framework, including governance and structure, our risk 
management tools and our risk culture, which together help align 
employee behaviour with our risk appetite.

timely manner. We continue to implement controls to improve 
the reliability of data used by our customers and staff.

•  We are leveraging our investment in the GDPR initiative to roll 

out and implement a global and consistent data privacy 
framework.

Areas of special interest

During 2018, a number of areas have been identified and 
considered as part of our top and emerging risks because of the 
effect they may have on the Group. We have placed particular 
focus on the UK withdrawal from the European Union (‘EU’) in this 
section.

Process of UK withdrawal from the 
European Union

The UK is due to formally leave the EU in March 2019. Before 
then, the UK and the EU have to finalise the Article 50 Withdrawal 
Agreement, which will need to be approved by their respective 
parliaments. A comprehensive trade deal will not be concluded 
within this time frame. A period of transition until 31 December 
2020 has been agreed between the UK and the EU. However, 
there will be no legal certainty until this is enshrined in the 
Withdrawal Agreement. To ensure continuity of service, 
independent of the outcome of negotiations, our contingency plan 
is based on the assumption of a scenario whereby the UK exits the 
EU without the existing passporting or regulatory equivalence 
framework that supports cross-border business. 

Our programme to manage the impact of the UK leaving the EU 
was set up in 2017 and now has in excess of 1,000 employees 
covering all businesses and functions. It focuses on four main 
components: legal entity restructuring; product offering; customer 
migrations; and employees.

Legal entity restructuring

The Group currently has branches in seven European Economic 
Area (‘EEA’) countries (Belgium, the Netherlands, Luxembourg, 
Spain, Italy, Ireland and Czech Republic), which rely on 
passporting out of the UK. Assuming a UK departure from the EU 
without the existing passporting or regulatory equivalence 
framework that supports cross-border business, this will no longer 
be possible. As a result, we have now completed the 
establishment of new branches of HSBC France (‘HBFR’), our 
primary banking entity authorised in the EU, after receiving 
regulatory approval in 2018. We are on track to complete the 
business transfer in the first quarter of 2019, and are making good 
progress on the operational integration of our EEA branch network 
into HBFR. 

Product offering 

To accommodate for customer migrations and new business after 
the UK’s departure from the EU, we are expanding and enhancing 
our existing product offering in France, the Netherlands and 
Ireland. HBFR’s euro clearing capabilities are now available and 
further product launches are planned during the first quarter of 
2019.

Customer migrations

The UK’s departure from the EU is likely to have an impact on our 
clients’ operating models, including their working capital 
requirements, investment decisions and financial markets 
infrastructure access. Our priority is to provide continuity of 
service, and while our intention is to minimise the level of change 
for our customers, we will be required to migrate some EEA-
incorporated clients from the UK to HBFR, or another EEA entity. 
We are in active dialogue with affected clients to make the 
transition as smooth as possible. We are organising client events 
and communications to provide clients with a better 
understanding of these implications.

HSBC Holdings plc Annual Report and Accounts 2018

73

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Key components of our risk management framework

HSBC Values and risk culture

Risk governance

Non-executive risk governance

Executive risk governance

Roles and
responsibilities

Three lines of defence model

Risk appetite

Processes and tools

Enterprise-wide risk management tools

Active risk management: identification/assessment,
monitoring, management and reporting

The Board approves the Group’s risk appetite, plans and performance
targets. It sets the ‘tone from the top’ and is advised by the Group Risk
Committee and the Financial System Vulnerabilities Committee (see
page 158).

Our executive risk governance structure is responsible for the enterprise-
wide management of all risks, including key policies and frameworks for
the management of risk within the Group (see pages 75 and 77).

Our ‘three lines of defence’ model defines roles and responsibilities for
risk management. An independent Global Risk function helps ensure the
necessary balance in risk/return decisions (see page 75).

The Group has several processes to identify/assess, monitor, manage
and report risks to ensure we remain within our risk appetite (see pages
74 to 77).

Policies and procedures

Policies and procedures define the minimum requirements for the
controls required to manage our risks.

Internal controls

Control activities

Systems and infrastructure

The operational risk management framework defines minimum
standards and processes for managing operational risks and internal
controls (see page 84).

The Group has systems and/or processes that support the identification,
capture and exchange of information to support risk management
activities.

Our risk culture

Risk governance 

Systems and tools

The Board has ultimate responsibility for the effective 
management of risk and approves HSBC’s risk appetite. It is 
advised on risk-related matters by the Group Risk Committee 
(‘GRC’) and the Financial System Vulnerabilities Committee 
(‘FSVC’).

Executive accountability for the ongoing monitoring, assessment 
and management of the risk environment and the effectiveness of 
the risk management framework resides with the Group Chief Risk 
Officer. He is supported by the Risk Management Meeting of the 
Group Management Board (‘RMM’).

The management of financial crime risk resides with the Group 
Chief Compliance Officer. He is supported by the Financial Crime 
Risk Management Meeting, as described under ‘Financial crime 
risk management’ on page 85.

Day-to-day responsibility for risk management is delegated 
to senior managers with individual accountability for decision 
making. All employees have a role to play in risk management. 
These roles are defined using the three lines of defence model, 
which takes into account the Group’s business and functional 
structures as described in the following commentary, under 'Our 
responsibilities’.

We use a defined executive risk governance structure to help 
ensure appropriate oversight and accountability of risk, which 
facilitates reporting and escalation to the RMM. This structure is 
summarised in the following table.

Risk culture refers to HSBC’s norms, attitudes and behaviours 
related to risk awareness, risk taking and risk management.

HSBC has long recognised the importance of a strong risk culture, 
the fostering of which is a key responsibility of senior executives. 
Our risk culture is reinforced by the HSBC Values and our Global 
Standards programme. It is instrumental in aligning the behaviours 
of individuals with our attitude to assuming and managing risk, 
which helps to ensure that our risk profile remains in line with our 
risk appetite.

We use clear and consistent employee communication on risk 
to convey strategic messages and to set the tone from senior 
management and the Board. We also deploy mandatory training 
on risk and compliance topics to embed skills and understanding 
in order to strengthen our risk culture and reinforce the attitude to 
risk in the behaviour expected of employees, as described in our 
risk policies. 

We operate a global whistleblowing platform, HSBC Confidential, 
allowing staff to report matters of concern confidentially. We 
also maintain an external email address for concerns about 
accounting and internal financial controls or auditing matters 
(accountingdisclosures@hsbc.com). The Group has a strict policy 
prohibiting retaliation against those who raise their concerns. 
All allegations of retaliation reported are escalated to senior 
management. For further details on whistleblowing, see page 25.  
For details on the governance of our whistleblowing procedures, 
see page 158.

Our risk culture is also reinforced by our approach to 
remuneration. Individual awards, including those for senior 
executives, are based on compliance with the HSBC Values and 
the achievement of financial and non-financial objectives, 
which are aligned to our risk appetite and global strategy.

For further information on remuneration, see the Directors’ remuneration 
report on page 172.

74

HSBC Holdings plc Annual Report and Accounts 2018

Governance structure for the management of risk

Authority

Membership

Responsibilities include:

Risk Management Meeting 
of the Group Management 
Board

Group Chief Risk Officer
Chief Legal Officer
Group Chief Executive
Group Chief Financial Officer
All other Group Managing Directors

•  Supporting the Group Chief Risk Officer in exercising Board-delegated risk 

management authority

•  Overseeing the implementation of risk appetite and the enterprise risk 

management framework

•  Forward-looking assessment of the risk environment, analysing possible risk 

impacts and taking appropriate action

•  Monitoring all categories of risk and determining appropriate mitigating action 
•  Promoting a supportive Group culture in relation to risk management and conduct

Global Risk Management
Board

Group Chief Risk Officer
Chief Risk Officers of HSBC’s 
global businesses and regions
Heads of Global Risk sub-functions 

•  Supporting the Group Chief Risk Officer in providing strategic direction for the 

Global Risk function, setting priorities and providing oversight

•  Overseeing a consistent approach to accountability for, and mitigation of, risk 

across the Global Risk function 

Global business/regional
risk management meetings

Global business/regional Chief 
Risk Officer
Global business/regional Chief 
Executive
Global business/regional Chief 
Financial Officer
Global business/regional heads 
of global functions

•  Supporting the Chief Risk Officer in exercising Board-delegated risk management 

authority

•  Forward-looking assessment of the risk environment, analysing the possible risk 

impact and taking appropriate action

•  Implementation of risk appetite and the enterprise risk management framework
•  Monitoring all categories of risk and determining appropriate mitigating actions
•  Embedding a supportive culture in relation to risk management and controls

The Board committees with responsibility for oversight of risk-related matters are set out on page 158.

Our responsibilities

All employees are responsible for identifying and managing 
risk within the scope of their role as part of the three lines of 
defence model.

Three lines of defence

To create a robust control environment to manage risks, we use an 
activity-based three lines of defence model. This model delineates 
management accountabilities and responsibilities for risk 
management and the control environment.

The model underpins our approach to risk management by 
clarifying responsibility, encouraging collaboration, and enabling 
efficient coordination of risk and control activities. The three lines 
of defence are summarised below:

•  The first line of defence owns the risks and is responsible 
for identifying, recording, reporting and managing them, 
and ensuring that the right controls and assessments are 
in place to mitigate them.

•  The second line of defence sets the policy and guidelines 

for managing specific risk areas, provides advice and guidance 
in relation to the risk, and challenges the first line of defence on 
effective risk management.

•  The third line of defence is our Internal Audit function, 

which provides independent and objective assurance of 
the adequacy of the design and operational effectiveness of the 
Group’s risk management framework and control governance 
process.

Global Risk function

We have a Global Risk function, headed by the Group Chief Risk 
Officer, which is responsible for the Group’s risk management 
framework. This responsibility includes establishing global policy, 
monitoring risk profiles, and forward-looking risk identification and 
management. Global Risk is made up of sub-functions covering all 
risks to our operations. Global Risk forms part of the second line of 
defence. It is independent from the global businesses, including 
sales and trading functions, to provide challenge, appropriate 
oversight and balance in risk/return decisions.

Enterprise-wide risk management tools

The Group uses a range of tools to identify, monitor and manage 
risk. The key enterprise-wide risk management tools are as 
follows:

Risk appetite

The risk appetite statement (‘RAS’) sets out the aggregate level 
and types of risk that HSBC is willing to accept to achieve its 
business objectives. It provides a benchmark for business 

decisions that are based on balancing risk and return, and making 
the best use of our capital. The Group RAS is interlinked with the 
Group’s strategic and financial plans, as well as remuneration, and 
is therefore forward-looking in describing the Group’s desired risk 
appetite profile. The RAS consists of qualitative statements and 
quantitative metrics, covering financial and non-financial risks and 
is formally approved by the Board every six months on the 
recommendation of the GRC. It is fundamental to the development 
of business line strategies, strategic and business planning, and 
senior management balanced scorecards. 

At a Group level, performance against the RAS is reported to the 
GRMM on a monthly basis so that any actual performance that 
falls outside the approved risk appetite is discussed and 
appropriate mitigating actions are determined. This reporting 
allows risks to be promptly identified and mitigated, and informs 
risk-adjusted remuneration to drive a strong risk culture.

Global businesses, regions and strategically important countries 
are required to have their own RASs, which are monitored to 
ensure they remain aligned with the Group’s. All RASs and 
business activities are guided and underpinned by qualitative 
principles. Additionally, for key risk areas, quantitative metrics are 
defined along with appetite and tolerance thresholds.

Risk map

The Group risk map provides a point-in-time view of the risk 
profiles of countries, regions and global businesses across HSBC’s 
risk taxonomy. It assesses the potential for these risks to have a 
material impact on the Group’s financial results, reputation and 
the sustainability of its business. Risks that have an ‘amber’ or 
‘red’ risk rating require monitoring and mitigating action plans to 
be either in place or initiated to manage the risk down to 
acceptable levels.

Descriptions of our material banking and insurance risks are set out 
on page 77. 

Top and emerging risks

We use a top and emerging risks process to provide a forward-
looking view of issues with the potential to threaten the execution 
of our strategy or operations over the medium to long term.

We proactively assess the internal and external risk environment, 
as well as review the themes identified across our regions and 
global businesses, for any risks that may require global escalation, 
updating our top and emerging risks as necessary.

We define a ‘top risk’ as a thematic issue that may form and 
crystallise in between six months and one year, and that has 
the potential to materially affect the Group’s financial results, 
reputation or business model. It may arise across any combination 
of risk types, regions or global businesses. The impact may be well 

HSBC Holdings plc Annual Report and Accounts 2018

75

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review The following table shows the results of the stress test for the past 
three years, and reflects HSBC’s resilience. From a starting CET1 
ratio of 14.6% at the end of 2017, the BoE’s 2018 stress test 
results showed a projected minimum stressed CET1 ratio of 9.1% 
on an IFRS 9 transitional basis, after the impact of strategic 
management actions.

Results of Bank of England stress tests for the past three years

CET1 ratio at scenario start point

Minimum stressed CET1 ratio after
strategic management actions

Fall in CET1 ratio

2018

%

14.6

9.1

5.5

2017

%

13.6

8.9

4.7

2016

%

11.9

9.1

2.8

Source: Bank of England.
Data is presented in terms of the minimum CET1 ratio on an IFRS 9 transitional 
basis, reached net of strategic management actions.

Internal stress tests are an important element in our risk 
management and capital management frameworks. Our capital 
plan is assessed through a range of stress scenarios that explore 
risks identified by management. They include potential adverse 
macroeconomic, geopolitical and operational risk events, and 
other potential events that are specific to HSBC. The selection of 
scenarios reflects our top and emerging risks identification 
process and our risk appetite. Stress testing analysis helps 
management understand the nature and extent of vulnerabilities to 
which the Group is exposed. Using this information, management 
decides whether risks can or should be mitigated through 
management actions or, if they were to crystallise, should be 
absorbed through capital. This in turn informs decisions about 
preferred capital levels.

A particular area of focus during the year has been the analysis of 
the potential impact of a range of outcomes relating to the UK’s 
exit from the EU. As part of our internal stress testing programme, 
a number of internal macroeconomic and event-driven scenarios 
were considered to support management’s planning for, and 
assessment of, the impact of the UK’s exit. In addition, the BoE 
judged the severity of the 2018 ACS sufficient to encompass 
outcomes based on a disorderly departure from the EU.

We conduct reverse stress tests each year at Group and, where 
required, subsidiary entity level in order to understand which 
potential extreme conditions would make our business model non-
viable. Reverse stress testing identifies potential stresses and 
vulnerabilities we might face, and helps inform early warning 
triggers, management actions and contingency plans designed to 
mitigate risks.

In addition to the Group-wide stress testing scenarios, each major 
HSBC subsidiary conducts regular macroeconomic and event-
driven scenario analyses specific to its region. They also 
participate, as required, in the regulatory stress testing 
programmes of the jurisdictions in which they operate, such as the 
Comprehensive Capital Analysis and Review and Dodd-Frank Act 
stress test programmes in the US, and the stress tests of the 
HKMA. Global functions and businesses also perform bespoke 
stress testing to inform their assessment of risks in potential 
scenarios.

The Group stress testing programme is overseen by the GRC and 
results are reported, where appropriate, to the RMM and GRC.

Report of the Directors | Risk

understood by senior management and some mitigating actions 
may already be in place. Stress tests of varying granularity may 
also have been carried out to assess the impact.

An ‘emerging risk’ is a thematic issue with large unknown 
components that may form and crystallise beyond a one-year time 
horizon. If it were to materialise, it could have a material effect on 
the Group’s long-term strategy, profitability and/or reputation. 
Existing mitigation plans are likely to be minimal, reflecting the 
uncertain nature of these risks at this stage. Some high-level 
analysis and/or stress testing may have been carried out to assess 
the potential impact.

Our current top and emerging risks are discussed on page 69.

Stress testing

HSBC operates a wide-ranging stress testing programme that 
supports our risk management and capital planning. It includes 
execution of stress tests mandated by our regulators. Our stress 
testing is supported by dedicated teams and infrastructure, and is 
overseen at the most senior levels of the Group.

Our stress testing programme assesses our capital strength 
through a rigorous examination of our resilience to external 
shocks. It also helps us understand and mitigate risks and informs 
our decisions about capital levels. As well as undertaking 
regulatory-driven stress tests, we conduct our own internal stress 
tests.

Many of our regulators – including the Bank of England (‘BoE’), 
the Federal Reserve Board (‘FRB’) and the Hong Kong Monetary 
Authority (‘HKMA’) – use stress testing as a prudential regulatory 
tool, and the Group has focused significant governance and 
resources to meet their requirements.

Bank of England stress test results for 2018

The annual cyclical scenario (‘ACS’) used in the BoE’s 2018 stress 
test was the same as that used in 2017 to allow the BoE to isolate 
the impact on the stress results of the introduction of IFRS 9 in 
2018. The scenario specified a global downturn with severe effects 
in the UK, US, Hong Kong and mainland China, which accounted 
for approximately two-thirds of HSBC’s RWAs at the end of 2017. 
We estimated that the economic shock to global GDP in this 
scenario was about as severe as in the global financial crisis of 
2007–2009, but with a greater impact on emerging markets. In 
this scenario for example, there was a 1.2% contraction in the 
Chinese economy in the first year. In addition, the ACS featured a 
32% depreciation of sterling in the first year and a rise of UK base 
rates to 4%. 

The assumed GDP growth rates are detailed in the following table.

UK

US

Mainland China

Hong Kong

2017

2018

2019

2020

%

1.6

2.5

6.8

3.3

%

(4.7)

(3.5)

(1.2)

(7.9)

%

0.7

0.7

3.7

1.1

%

1.4

1.4

5.0

2.3

Source: Bank of England.
PRA assumed GDP growth rates are shown in terms of fourth quarter on fourth 
quarter annual changes

In 2018, the results for HSBC as published by the BoE showed that 
our capital ratios, after taking account of CRD IV restrictions and 
strategic management actions, exceeded the BoE’s requirements 
on both an IFRS 9 transitional and non-transitional basis.

This outcome reflected our strong capital position, conservative 
risk appetite and diversified geographical and business mix. 

76

HSBC Holdings plc Annual Report and Accounts 2018

Our material banking and insurance risks

The material risk types associated with our banking and insurance manufacturing operations are described in the following tables:

Description of risks – banking operations

Risks

Arising from

Measurement, monitoring and management of risk

Credit risk (see page 79)
Credit risk is the risk of financial
loss if a customer or counterparty
fails to meet an obligation under a
contract.

Credit risk arises
principally from direct
lending, trade finance and
leasing business, but also
from certain other
products such as
guarantees and
derivatives.

Credit risk is:
•  measured as the amount that could be lost if a customer or counterparty fails to 

make repayments; 

•  monitored using various internal risk management measures and within limits 

approved by individuals within a framework of delegated authorities; and

•  managed through a robust risk control framework, which outlines clear 

and consistent policies, principles and guidance for risk managers.

Liquidity and funding risk (see page 80)
Liquidity risk is the risk that we do 
not have sufficient financial 
resources to meet our obligations 
as they fall due or that we can only 
do so at an excessive cost. 
Funding risk is the risk that funding 
considered to be sustainable, and 
therefore used to fund assets, is 
not sustainable over time.

Liquidity risk arises from 
mismatches in the timing 
of cash flows. 
Funding risk arises when 
illiquid asset positions 
cannot be funded at the 
expected terms and when 
required.

Liquidity and funding risk is:
•  measured using a range of metrics, including liquidity coverage ratio and net stable 

funding ratio;

•  assessed through the internal liquidity adequacy assessment process (‘ILAAP’);
•  monitored against the Group’s liquidity and funding risk framework; and
•  managed on a stand-alone basis with no reliance on any Group entity (unless pre-
committed) or central bank unless this represents routine established business-as-
usual market practice.

Market risk (see page 81)
Market risk is the risk that
movements in market factors, such
as foreign exchange rates, interest
rates, credit spreads, equity prices
and commodity prices, will reduce
our income or the value of our
portfolios.

Operational risk (see page 84)
Operational risk is the risk to
achieving our strategy or objectives
as a result of inadequate or failed
internal processes, people and
systems or from external events.

Exposure to market risk is
separated into two
portfolios: trading and
non-trading.
Market risk exposures
arising from our insurance
operations are discussed
on page 145.

Market risk is:
•  measured using sensitivities, value at risk (‘VaR’) and stress testing, giving a detailed 
picture of potential gains and losses for a range of market movements and scenarios, 
as well as tail risks over specified time horizons;

•  monitored using VaR, stress testing and other measures, including the sensitivity of 

net interest income and the sensitivity of structural foreign exchange; and

•  managed using risk limits approved by the RMM and the risk management meeting 

in various global businesses. 

Operational risk arises 
from day-to-day operations 
or external events, and is 
relevant to every aspect of 
our business.
Regulatory compliance risk 
and financial crime 
compliance risk are 
discussed below. 

Operational risk is:
•  measured using the risk and control assessment process, which assesses the level of 

risk and the effectiveness of controls, and is also measured for economic capital 
management using risk event losses and scenario analysis;

•  monitored using key indicators and other internal control activities; and
•  managed primarily by global business and functional managers who identify and 

assess risks, implement controls to manage them and monitor the effectiveness of 
these controls using the operational risk management framework.

Regulatory compliance risk (see page 84)
Regulatory compliance risk is the
risk that we fail to observe the
letter and spirit of all relevant laws,
codes, rules, regulations and
standards of good market practice,
and incur fines and penalties and
suffer damage to our business as
a consequence.

Regulatory compliance risk
is part of operational risk,
and arises from the risks
associated with breaching
our duty to clients and
other counterparties,
inappropriate market
conduct and breaching
other regulatory
requirements.

Financial crime risk (see page 85)
Financial crime risk is the risk that
we knowingly or unknowingly help
parties to commit or to further
potentially illegal activity through
HSBC.

Financial crime risk is part
of operational risk and
arises from day-to-day
banking operations.

Regulatory compliance risk is:
•  measured by reference to identified metrics, incident assessments, regulatory 

feedback and the judgement and assessment of our regulatory compliance teams;
•  monitored against the first line of defence risk and control assessments, the results of 

the monitoring and control assurance activities of the second line of defence 
functions, and the results of internal and external audits and regulatory inspections; 
and

•  managed by establishing and communicating appropriate policies and procedures, 

training employees in them, and monitoring activity to help ensure their observance. 
Proactive risk control and/or remediation work is undertaken where required.

Financial crime risk is:
•  measured by reference to identified metrics, incident assessments, regulatory 
feedback and the judgement and assessment of our financial crime risk teams;
•  monitored against our financial crime risk appetite statements and metrics, the 
results of the monitoring and control activities of the second line of defence 
functions, and the results of internal and external audits and regulatory inspections; 
and 

•  managed by establishing and communicating appropriate policies and procedures, 

training employees in them, and monitoring activity to help ensure their observance. 
Proactive risk control and/or remediation work is undertaken where required.

HSBC Holdings plc Annual Report and Accounts 2018

77

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Description of risks – banking operations (continued)

Risks

Arising from

Measurement, monitoring and management of risk

Other material risks
Reputational risk (see page 86)
Reputational risk is the risk of
failing to meet stakeholder
expectations as a result of any
event, behaviour, action or
inaction, either by HSBC, our
employees or those with whom we
are associated.

Pension risk (see page 87)
Pension risk is the risk of increased 
costs to HSBC from offering post-
employment benefit plans to its 
employees.

Sustainability risk (see page 87)
Sustainability risk is the risk that
financial services provided to
customers by the Group indirectly
result in unacceptable impacts on
people or the environment.

Primary reputational risks
arise directly from an
action or inaction by
HSBC, its employees or
associated parties that are
not the consequence of
another type of risk.
Secondary reputational
risks are those arising
indirectly and are a result
of a failure to control any
other risks.

Pension risk arises from
investments delivering an
inadequate return, adverse
changes in interest rates
or inflation, or members
living longer than
expected. Pension risk
also includes operational
and reputational risk of
sponsoring pension plans.

Sustainability risk arises
from the provision of
financial services to
companies or projects that
indirectly result
in unacceptable impacts
on people or on the
environment.

Reputational risk is:
•  measured by reference to our reputation as indicated by our dealings with all relevant 

stakeholders, including media, regulators, customers and employees;

•  monitored through a reputational risk management framework that is integrated into 

the Group’s broader risk management framework; and 

•  managed by every member of staff, and covered by a number of policies and 

guidelines. There is a clear structure of committees and individuals charged with 
mitigating reputational risk.

Pension risk is:
•  measured in terms of the scheme’s ability to generate sufficient funds to meet the 

cost of their accrued benefits;

•  monitored through the specific risk appetite that has been developed at both Group 

and regional levels; and

•  managed locally through the appropriate pension risk governance structure and 
globally through the Global Pensions Oversight Forum and ultimately the RMM.

Sustainability risk is:
•  measured by assessing the potential sustainability effect of a customer’s activities 

and assigning a sustainability risk rating to all high-risk transactions;

•  monitored quarterly by the RMM and monthly by the Group’s sustainability risk 

function; and

•  managed using sustainability risk policies covering project finance lending and 

sector-based sustainability policies for sectors and themes with potentially large 
environmental or social impacts.

Our insurance manufacturing subsidiaries are regulated separately 
from our banking operations. Risks in our insurance entities are 
managed using methodologies and processes that are subject to 

Group oversight. Our insurance operations are also subject to 
some of the same risks as our banking operations, which are 
covered by the Group’s risk management processes. 

Description of risks – insurance manufacturing operations

Risks

Arising from

Measurement, monitoring and management of risk

Financial risk (see page 145)
Our ability to effectively match
liabilities arising under insurance
contracts with the asset portfolios
that back them is contingent on
the management of financial risks
and the extent to which these are
borne by policyholders.

Insurance risk (see page 146)
Insurance risk is the risk that, over
time, the cost of insurance policies
written, including claims and
benefits, may exceed the total
amount of premiums and
investment income received.

Exposure to financial risk 
arises from: 
•  market risk affecting the fair 
values of financial assets or 
their future cash flows;

•  credit risk; and
•  liquidity risk of entities 

being unable to 
make payments to 
policyholders as they 
fall due.

The cost of claims and benefits
can be influenced by many
factors, including mortality and
morbidity experience, as well
as lapse and surrender rates.

Financial risk is:
•  measured (i) for credit risk, in terms of economic capital and the amount that 
could be lost if a counterparty fails to make repayments; (ii) for market risk, in 
terms of economic capital, internal metrics and fluctuations in key financial 
variables; and (iii) for liquidity risk, in terms of internal metrics including stressed 
operational cash flow projections;

•  monitored through a framework of approved limits and delegated authorities; and
•  managed through a robust risk control framework, which outlines clear and 

consistent policies, principles and guidance. This includes using product design, 
asset liability matching and bonus rates. 

Insurance risk is:
•  measured in terms of life insurance liabilities and economic capital allocated to 

insurance underwriting risk;

•  monitored through a framework of approved limits and delegated authorities; and
•  managed through a robust risk control framework, which outlines clear and 

consistent policies, principles and guidance. This includes using product design, 
underwriting, reinsurance and claims-handling procedures.

78

HSBC Holdings plc Annual Report and Accounts 2018

Credit risk management

The principal objectives of our credit risk management are:

Details of changes in our credit risk profile in 2018 can be found on page 88, 
in ‘Key developments and risk profile in 2018’.

•  to maintain across HSBC a strong culture of responsible 
lending, and robust risk policies and control frameworks; 

•  to both partner and challenge our businesses in defining, 

implementing and continually re-evaluating our risk appetite 
under actual and scenario conditions; and

•  to ensure there is independent, expert scrutiny of credit risks, 

their costs and their mitigation.

Concentration of exposure

(Audited)

Concentrations of credit risk arise when a number of 
counterparties or exposures have comparable economic 
characteristics, or such counterparties are engaged in similar 
activities or operate in the same geographical areas or industry 
sectors so that their collective ability to meet contractual 
obligations is uniformly affected by changes in economic, political 
or other conditions. We use a number of controls and measures to 
minimise undue concentration of exposure in our portfolios across 
industries, countries and global businesses. These include portfolio 
and counterparty limits, approval and review controls, and stress 
testing.

Credit quality of financial instruments

(Audited)

Our risk rating system facilitates the internal ratings-based 
approach under the Basel framework adopted by the Group to 
support the calculation of our minimum credit regulatory capital 
requirement. 

The five credit quality classifications each encompass a range of 
granular internal credit rating grades assigned to wholesale and 
retail lending businesses, and the external ratings attributed by 
external agencies to debt securities.

For debt securities and certain other financial instruments, 
external ratings have been aligned to the five quality classifications 
based upon the mapping of related customer risk rating (‘CRR’) to 
external credit rating.

Wholesale lending

The CRR 10-grade scale summarises a more granular underlying 
23-grade scale of obligor probability of default (‘PD’). All corporate 
customers are rated using the 10- or 23-grade scale, depending on 
the degree of sophistication of the Basel approach adopted for the 
exposure.

Each CRR band is associated with an external rating grade by 
reference to long-run default rates for that grade, represented by 
the average of issuer-weighted historical default rates. This 
mapping between internal and external ratings is indicative and 
may vary over time.

Retail lending

Previously, we disclosed retail lending credit quality under IAS 39, 
which was based on expected-loss percentages. Now, retail 
lending credit quality is disclosed on an IFRS 9 basis, which is 
based on a 12-month point-in-time (‘PIT’) probability-weighted 
probability of default (‘PD’). 

There were no material changes to the policies and practices 
for the management of credit risk in 2018.

Adoption of IFRS 9 ‘Financial Instruments’

HSBC adopted the requirements of IFRS 9 ‘Financial Instruments’ 
on 1 January 2018, with the exception of the provisions relating to 
the presentation of gains and losses on financial liabilities 
designated at fair value, which were adopted on 1 January 2017.

The adoption of IFRS 9 did not result in any significant change to 
HSBC's business model, or that of our four global businesses. This 
included our strategy, country presence, product offerings and 
target customer segments.

We have established credit risk management processes and we 
actively assess the impact of economic developments in key 
markets on specific customers, customer segments or portfolios. If 
we foresee changes in credit conditions, we take mitigating action, 
including the revision of risk appetites or limits and tenors, as 
appropriate. In addition, we continue to evaluate the terms under 
which we provide credit facilities within the context of individual 
customer requirements, the quality of the relationship, local 
regulatory requirements, market practices and our local market 
position.

As a result of IFRS 9 adoption, management has additional insight 
and measures not previously utilised which, over time, may 
influence our risk appetite and risk management processes.

IFRS 9 process

The IFRS 9 process comprises three main areas: modelling and 
data; implementation; and governance.

Modelling and data

Prior to the implementation of IFRS 9, the Risk function had pre-
existing Basel and behavioural scorecards in most geographies. 
These were then enhanced or supplemented to address the IFRS 9 
requirements, with the appropriate governance and independent 
review.

Implementation

A centralised impairment engine performs the expected credit loss 
(‘ECL’) calculation using data, which is subject to a number of 
validation checks and enhancements, from a variety of client, 
finance and risk systems. Where possible, these checks and 
processes are performed in a globally consistent and centralised 
manner.

Governance

A series of regional management review forums has been 
established in key sites and regions in order to review and approve 
the impairment results. Regional management review forums have 
representatives from Credit Risk and Finance. The key site and 
regional approvals are reported up to the global business 
impairment committee for final approval of the Group’s ECL for 
the period. Required members of the committee are the global 
heads of Wholesale Credit, Market Risk, and Retail Banking and 
Wealth Management ('RBWM') Risk, as well as the global 
business CFOs and the Group Chief Accounting Officer.

Credit risk sub-function

(Audited)

Credit approval authorities are delegated by the Board to the 
Group Chief Executive together with the authority to sub-delegate 
them. The Credit Risk sub-function in Global Risk is responsible for 
the key policies and processes for managing credit risk, which 
include formulating Group credit policies and risk rating 
frameworks, guiding the Group’s appetite for credit risk exposures, 
undertaking independent reviews and objective assessment of 
credit risk, and monitoring performance and management of 
portfolios.

HSBC Holdings plc Annual Report and Accounts 2018

79

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Credit quality classification

Quality classification

Strong

Good

Satisfactory

Sub-standard

Credit impaired

For footnotes, see page 147.

Sovereign debt 
securities
and bills

Other debt 
securities
and bills

Wholesale lending
and derivatives

Retail lending

Footnotes

External credit
rating

External credit
rating

Internal credit
rating

12-month Basel
probability of
default %

Internal credit
rating

12 month
probability-
weighted PD %

1,2

BBB and above

A- and above

CRR 1 to CRR 2

0 – 0.169

Band 1 and 2

0.000 - 0.500

BBB- to BB

BBB+ to BBB-

CRR 3

0.170 – 0.740

Band 3

0.501 - 1.500

BB- to B and
unrated

BB+ to B and
unrated

CRR 4 to CRR 5

0.741 – 4.914

Band 4 and 5

1.501 - 20.000

B- to C

Default

B- to C

CRR 6 to CRR 8

4.915 – 99.999

Band 6 20.001 - 99.999

Default CRR 9 to CRR 10

100

Band 7

100

Quality classification definitions
•  ‘Strong’ exposures demonstrate a strong capacity to meet financial commitments, with negligible or low probability of default and/or low levels of 

expected loss.

•  ‘Good’ exposures require closer monitoring and demonstrate a good capacity to meet financial commitments, with low default risk.
•  ‘Satisfactory’ exposures require closer monitoring and demonstrate an average-to-fair capacity to meet financial commitments, with moderate default 

risk.

•  ‘Sub-standard’ exposures require varying degrees of special attention and default risk is of greater concern.
•  ‘Credit-impaired’ exposures have been assessed as described on Note 1.2(d) on the Financial Statements.

Renegotiated loans and forbearance

Impairment assessment

(Audited)

(Audited)

‘Forbearance’ describes concessions made on the contractual 
terms of a loan in response to an obligor’s financial difficulties.

For details of our impairment policies on loans and advances and 
financial investments, see Note 1.2(d) on the Financial Statements.

A loan is classed as ‘renegotiated’ when we modify the 
contractual payment terms on concessionary terms because we 
have significant concerns about the borrowers’ ability to meet 
contractual payments when due. 

Non-payment-related concessions (e.g. covenant waivers), while 
potential indicators of impairment, do not trigger identification as 
renegotiated loans. 

Loans that have been identified as renegotiated retain this 
designation until maturity or derecognition. 

For details of our policy on derecognised renegotiated loans, see 
Note 1.2(d) on the Financial Statements.

Credit quality of renegotiated loans

On execution of a renegotiation, the loan will also be classified as 
credit impaired if it is not already so classified. In wholesale 
lending, all facilities with a customer, including loans that have not 
been modified, are considered credit impaired following the 
identification of a renegotiated loan. 

Those loans that are considered credit impaired retain this 
classification for a minimum of one year. Renegotiated loans will 
continue to be disclosed as credit impaired until there is sufficient 
evidence to demonstrate a significant reduction in the risk of non-
payment of future cash flows (the evidence typically comprises a 
history of payment performance against the original or revised 
terms), and there is no other objective evidence of credit 
impairments. For retail lending generally, renegotiated loans retain 
this classification until maturity or write-off.

Renegotiated loans and recognition of expected credit 
losses

(Audited)

For retail lending, unsecured renegotiated loans are generally 
segmented from other parts of the loan portfolio. Renegotiated  
expected credit loss assessments reflect the higher rates of losses 
typically encountered with renegotiated loans. For wholesale 
lending, renegotiated loans are typically assessed individually. 
Credit risk ratings are intrinsic to the impairment assessments. The 
individual impairment assessment takes into account the higher 
risk of the future non-payment inherent in renegotiated loans.

80

HSBC Holdings plc Annual Report and Accounts 2018

Write-off of loans and advances

(Audited)

For details of our policy on the write-off of loans and advances, 
see Note 1.2(d) on the Financial Statements.

Unsecured personal facilities, including credit cards, are generally 
written off at between 150 and 210 days past due. The standard 
period runs until the end of the month in which the account 
becomes 180 days contractually delinquent. Write-off periods may 
be extended, generally to no more than 360 days past due. 
However, in exceptional circumstances, they may be extended 
further. 

For secured facilities, write-off should occur upon repossession of 
collateral, receipt of proceeds via settlement, or determination that 
recovery of the collateral will not be pursued.

Any secured assets maintained on the balance sheet beyond 60 
months of consecutive delinquency-driven default require 
additional monitoring and review to assess the prospect of 
recovery.

There are exceptions in a few countries where local regulation or 
legislation constrain earlier write-off, or where the realisation of 
collateral for secured real estate lending takes more time. In the 
event of bankruptcy or analogous proceedings, write-off may 
occur earlier than the maximum periods stated above. Collection 
procedures may continue after write-off.

Liquidity and funding risk management

Details of HSBC’s liquidity and funding risk management framework (‘LFRF’) 
can be found in the Group’s Pillar 3 Disclosures at 31 December 2018. 

Liquidity and funding risk management framework 

The LFRF aims to allow us to withstand very severe liquidity 
stresses. It is designed to be adaptable to changing business 
models, markets and regulations. The Group Treasurer, who 
reports to the Group Chief Financial Officer, has responsibility for 
the oversight of the LFRF. Asset, Liability and Capital Management 
(‘ALCM’) teams are responsible for the application of the LFRF at a 
local operating entity level. This comprises the following elements: 

•  stand-alone management of liquidity and funding by operating 

Market risk management

entity;

•  minimum liquidity coverage ratio (‘LCR’) requirement; 

•  minimum net stable funding ratio (‘NSFR’) requirement;

• 

legal entity depositor concentration limit;

•  three-month and 12-month cumulative rolling term contractual 
maturity limits covering deposits from banks, deposits from 
non-bank financial institutions and securities issued;

•  annual individual liquidity adequacy assessment by principal 

operating entity;

•  minimum LCR requirement by currency;

•  management and monitoring of intra-day liquidity;

Risk types

• 

liquidity funds transfer pricing; and 

•  forward-looking funding assessments.

Risk governance and oversight 

Details of changes in our market risk profile in 2018 can be found on page 88, 
in ‘Key developments and risk profile in 2018’.

There were no material changes to our policies and practices for 
the management of market risk in 2018.

Market risk in global businesses

The following diagram summarises the main business areas where 
trading and non-trading market risks reside, and the market risk 
measures used to monitor and limit exposures.

Trading risk

Non-trading risk

•  Foreign exchange and 

commodities
•  Interest rates
•  Credit spreads
•  Equities

•  Structural foreign 

exchange 
•  Interest rates3
•  Credit spreads

Global business

GB&M and BSM4

GB&M, BSM4, GPB, CMB 
and RBWM

The elements of the LFRF are underpinned by a robust governance 
framework, the two major elements of which are:

Risk measure

VaR | Sensitivity | Stress
testing

VaR | Sensitivity | Stress
testing

•  Group, regional and entity level Asset and Liability 

For footnotes, see page 147.

Management Committees (‘ALCOs’).

Where appropriate, we apply similar risk management policies and 
measurement techniques to both trading and non-trading 
portfolios. Our objective is to manage and control market risk 
exposures to optimise return on risk while maintaining a market 
profile consistent with our established risk appetite.

The nature of the hedging and risk mitigation strategies performed 
across the Group corresponds to the market risk management 
instruments available within each operating jurisdiction. These 
strategies range from the use of traditional market instruments, 
such as interest rate swaps, to more sophisticated hedging 
strategies to address a combination of risk factors arising at the 
portfolio level.

•  Annual internal liquidity adequacy assessment process 

(‘ILAAP’) for principal operating entities used to validate risk 
tolerance and set risk appetite.

Liquidity and funding are predominantly managed at an entity 
level. Where appropriate, management may be expanded to cover 
a consolidated group of legal entities or narrowed to a principal 
office (branch) of a wider legal entity to reflect the management 
under internal or regulatory definitions.

The RMM reviews and agrees annually the list of countries, legal 
entities or consolidated groups it directly oversees and the 
composition of these entities. This list forms the basis of liquidity 
and funding risk disclosures. 

There were no material changes to the policies and practices for 
the management of liquidity and funding risk in 2018.

HSBC Holdings

HSBC Holdings’ primary sources of liquidity are dividends received 
from subsidiaries, interest on and repayment of intra-Group loans 
and securities, and interest earned on its own liquid funds. HSBC 
Holdings also raises funds in the debt capital markets to meet the 
Group’s minimum requirement for own funds and eligible 
liabilities. HSBC Holdings uses this liquidity to meet its obligations, 
including interest and principal repayments on external debt 
liabilities, operating expenses and collateral on derivative 
transactions. 

HSBC Holdings is also subject to contingent liquidity risk by virtue 
of credit-related commitments and guarantees and similar 
contracts issued relating to its subsidiaries. Such commitments 
and guarantees are only issued after due consideration of HSBC 
Holdings’ ability to finance the commitments and guarantees and 
the likelihood of the need arising.

HSBC Holdings actively manages the cash flows from its 
subsidiaries to optimise the amount of cash held at the holding 
company level. During 2018, consistent with the Group’s capital 
plan, the Group’s subsidiaries did not experience any significant 
restrictions on paying dividends or repaying loans and advances. 
Also, there are no foreseen restrictions envisaged with regard to 
planned dividends or payments. However, the ability of 
subsidiaries to pay dividends or advance monies to HSBC 
Holdings depends on, among other things, their respective local 
regulatory capital and banking requirements, exchange controls, 
statutory reserves, and financial and operating performance.

HSBC Holdings currently has sufficient liquidity to meet its present 
requirements.

HSBC Holdings plc Annual Report and Accounts 2018

81

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Market risk governance

(Audited)

Market risk is managed and controlled through limits approved by the RMM for HSBC Holdings. These limits are allocated across 
business lines and to the Group’s legal entities.

General 
measures

HSBC Holdings Board

Group Chairman/

Group Chief Executive

Risk Management
Meeting of the GMB

Group traded risk

Entity risk management
committee

Specific 
measures

Principal office manager

Business/desk/trader

GB&M manages market risk, where the majority of HSBC’s total VaR (excluding insurance) and almost all 
trading VaR resides, using risk limits approved by the RMM. VaR limits are set for portfolios, products and risk 
types, with market liquidity being a primary factor in determining the level of limits set. Global Risk is 
responsible for setting market risk management policies and measurement techniques.
Each major operating entity has an independent market risk management and control sub-function, which 
is responsible for measuring market risk exposures, monitoring and reporting these exposures against the 
prescribed limits on a daily basis. The market risk limits are governed according to the framework illustrated to 
the left.
Each operating entity is required to assess the market risks arising on each product in its business and to 
transfer them to either its local GB&M unit for management, or to separate books managed under the 
supervision of the local ALCO.
Model risk is governed through Model Oversight Committees (‘MOCs’) at the regional and global Wholesale 
Credit and Market Risk levels. They have direct oversight and approval responsibility for all traded risk models 
used for risk measurement and management and stress testing. We are committed to the ongoing development 
of our in-house risk models.
The Markets MOC reports into the Group MOC, which oversees all model risk types at Group level. The 
Group MOC informs the RMM about material issues at least twice a year. The RMM is the Group’s ‘Designated 
Committee’, according to regulatory rules, and has delegated day-to-day governance of all traded risk models to 
the Markets MOC. 
Global Risk enforces trading in permissible instruments approved for each site, new product approval 
procedures, restricting trading in the more complex derivative products (which are only allowed in offices with 
appropriate levels of product expertise), and robust control systems.

Market risk measures

Monitoring and limiting market risk exposures

Our objective is to manage and control market risk exposures 
while maintaining a market profile consistent with our risk 
appetite. 

We use a range of tools to monitor and limit market risk exposures 
including sensitivity analysis, VaR and stress testing.

Sensitivity analysis

Sensitivity analysis measures the impact of individual market 
factor movements on specific instruments or portfolios, including 
interest rates, foreign exchange rates and equity prices, such as 
the effect of a one basis point change in yield. We use sensitivity 
measures to monitor the market risk positions within each risk 
type. Sensitivity limits are set for portfolios, products and risk 
types, with the depth of the market being a principal factor in 
determining the level.

Value at risk

(Audited)

Value at risk (‘VaR’) is a technique for estimating potential losses 
on risk positions as a result of movements in market rates and 
prices over a specified time horizon and to a given level of 
confidence. The use of VaR is integrated into market risk 
management and calculated for all trading positions regardless of 
how we capitalise them. Where there is not an approved internal 
model, we use the appropriate local rules to capitalise exposures. 
In addition, we calculate VaR for non-trading portfolios to have a 
complete picture of risk. Where we do not calculate VaR explicitly, 
we use alternative tools as summarised in the ‘Stress testing’ 
section below.

Our models are predominantly based on historical simulation that 
incorporates the following features:

•  historical market rates and prices, which are calculated with 

reference to foreign exchange rates, commodity prices, interest 
rates, equity prices and the associated volatilities; 

•  potential market movements utilised for VaR, which are 

The models also incorporate the effect of option features on the 
underlying exposures. The nature of the VaR models means that 
an increase in observed market volatility will lead to an increase in 
VaR without any changes in the underlying positions.

VaR model limitations

Although a valuable guide to risk, VaR should always be viewed in 
the context of its limitations. For example:

•  Use of historical data as a proxy for estimating future events 
may not encompass all potential events, particularly extreme 
ones.

•  The use of a holding period assumes that all positions can 

be liquidated or the risks offset during that period, which may 
not fully reflect the market risk arising at times of severe 
illiquidity, when the holding period may be insufficient to 
liquidate or hedge all positions fully.

•  The use of a 99% confidence level does not take into account 

losses that might occur beyond this level of confidence.

•  VaR is calculated on the basis of exposures outstanding at the 
close of business and therefore does not necessarily reflect 
intra-day exposures.

Risk not in VaR framework

The risks not in VaR (‘RNIV’) framework aims to capture and 
capitalise material market risks that are not adequately covered in 
the VaR model.

Risk factors are reviewed on a regular basis and are either 
incorporated directly in the VaR models, where possible, or 
quantified through the VaR-based RNIV approach or a stress test 
approach within the RNIV framework. The outcome of the VaR-
based RNIV approach is included in the overall VaR calculation but 
excluded from the VaR measure used for regulatory back-testing. 
In addition, a stressed VaR RNIV is computed for the risk factors 
considered in the VaR-based RNIV approach.

Stress-type RNIVs include a gap risk exposure measure, to capture 
risk on non-recourse margin loans, and a de-peg risk measure, to 
capture risk to pegged and heavily-managed currencies.

calculated with reference to data from the past two years; and

Stress testing

•  VaR measures, which are calculated to a 99% confidence level 

and use a one-day holding period.

Stress testing is an important procedure that is integrated into our 
market risk management framework to evaluate the potential 

82

HSBC Holdings plc Annual Report and Accounts 2018

impact on portfolio values of more extreme, although plausible, 
events or movements in a set of financial variables. In such 
scenarios, losses can be much greater than those predicted by 
VaR modelling.

Stress testing is implemented at legal entity, regional and overall 
Group levels. A set of scenarios is used consistently across all 
regions within the Group. Scenarios are tailored to capture the 
relevant potential events or market movements at each level. The 
risk appetite around potential stress losses for the Group is set and 
monitored against referral limits.

Market risk reverse stress tests are designed to identify 
vulnerabilities in our portfolios by looking for scenarios that lead to 
loss levels considered severe for the relevant portfolio. These 
scenarios may be quite local or idiosyncratic in nature, and 
complement the systematic top-down stress testing.

Stressed VaR and stress testing, together with reverse stress 
testing and the management of gap risk, provide management 
with insights regarding the ‘tail risk’ beyond VaR, for which 
HSBC’s appetite is limited.

Trading portfolios

Back-testing

We routinely validate the accuracy of our VaR models by back-
testing them against both actual and hypothetical profit and loss 
against the corresponding VaR numbers. Hypothetical profit and 
loss excludes non-modelled items such as fees, commissions and 
revenue of intra-day transactions. 

We would expect, on average, to see two or three profits and two 
or three losses in excess of VaR at the 99% confidence level over a 
one-year period. The actual number of profits or losses in excess 
of VaR over this period can therefore be used to gauge how well 
the models are performing.

We back-test our VaR at various levels of our Group entity 
hierarchy.

Structural foreign exchange exposures

Structural foreign exchange exposures represent net investments 
in subsidiaries, branches and associates, the functional currencies 
of which are currencies other than the US dollar. An entity’s 
functional currency is normally that of the primary economic 
environment in which the entity operates.

Exchange differences on structural exposures are recognised in 
‘Other comprehensive income’. We use the US dollar as our 
presentation currency in our consolidated financial statements 
because the US dollar and currencies linked to it form the major 
currency bloc in which we transact and fund our business. Our 
consolidated balance sheet is, therefore, affected by exchange 
differences between the US dollar and all the non-US dollar 
functional currencies of underlying subsidiaries.

Our structural foreign exchange exposures are managed with the 
primary objective of ensuring, where practical, that our 
consolidated capital ratios and the capital ratios of individual 
banking subsidiaries are largely protected from the effect of 
changes in exchange rates. We hedge structural foreign exchange 
exposures only in limited circumstances.

For further details of our structural foreign exchange exposures, 
please see page 139.

Interest rate risk in the banking book

Overview

Interest rate risk in the banking book is the risk of an adverse 
impact to earnings or capital due to changes in market interest 
rates. It is generated by our non-traded assets and liabilities, 
specifically loans, deposits and financial instruments that are not 
held for trading intent or that are held in order to hedge positions 
held with trading intent. This risk is monitored and controlled by 
the ALCM function. Interest rate risk in the banking book is 
transferred to and managed by Balance Sheet Management 
(‘BSM’), and also monitored by Wholesale Market Risk, Product 
Control and ALCM functions with reference to established risk 
appetites.

Governance and structure

The ALCM function monitors and controls non-traded interest rate 
risk. This includes reviewing and challenging the business prior to 
the release of new products and in respect of proposed 
behavioural assumptions used for hedging activities. The ALCM 
function is also responsible for maintaining and updating the 
transfer pricing framework, informing the ALCO of the Group’s 
overall banking book interest rate risk exposure and managing the 
balance sheet in conjunction with BSM.

BSM manages the banking book interest rate positions transferred 
to it within the market risk limits approved by RMM. Effective 
governance of BSM is supported by the dual reporting lines it has 
to the Chief Executive Officer of GB&M and to the Group 
Treasurer, with Risk acting as a second line of defence. The global 
businesses can only transfer non-trading assets and liabilities to 
BSM provided BSM can economically hedge the risk it receives. 
Hedging is generally executed through interest rate derivatives or 
fixed-rate government bonds. Any interest rate risk that BSM 
cannot economically hedge is not transferred and will remain 
within the global business where the risks originate.

Measurement of interest rate risk in the banking book

The ALCM function uses a number of measures to monitor and 
control interest rate risk in the banking book, including:

•  non-traded VaR;

•  net interest income sensitivity; and

•  economic value of equity (‘EVE’). 

Non-traded VaR

Non-traded VaR uses the same models as those used in the 
trading book and excludes both HSBC Holdings and the elements 
of risk that are not transferred to BSM.

NII sensitivity

A principal part of our management of non-traded interest rate risk 
is to monitor the sensitivity of expected net interest income (‘NII’) 
under varying interest rate scenarios (i.e. simulation modelling), 
where all other economic variables are held constant. This 
monitoring is undertaken at an entity level by local ALCOs, where 
entities forecast both one-year and five-year net interest income 
sensitivities across a range of interest rate scenarios.

Projected net interest income sensitivity figures represent the 
effect of pro forma movements in projected yield curves based on 
a static balance sheet size and structure. The exception to this is 
where the size of the balances or repricing is deemed interest rate 
sensitive, for example, non-interest-bearing current account 
migration and fixed-rate loan early prepayment. These sensitivity 
calculations do not incorporate actions that would be taken by 
BSM or in the business units to mitigate the effect of interest rate 
movements. 

The net interest income sensitivity calculations assume that 
interest rates of all maturities move by the same amount in the 
‘up-shock’ scenario. Rates are not assumed to become negative in 
the ‘down-shock’ scenario unless the central bank rate is already 
negative. In these cases, rates are not assumed to go further 
negative, which may, in certain currencies, effectively result in 
non-parallel shock. In addition, the net interest income sensitivity 
calculations take account of the effect of anticipated differences in 
changes between interbank and internally determined interest 
rates, where the entity has discretion in terms of the timing and 
extent of rate changes.

Tables showing our calculations of net interest income sensitivity 
can be found on page 139.

Economic value of equity

Economic value of equity (‘EVE’) represents the present value of 
the future banking book cash flows that could be distributed to 
equity providers under a managed run-off scenario. This equates 
to the current book value of equity plus the present value of future 
net interest income in this scenario. EVE can be used to assess the 
economic capital required to support interest rate risk in the 
banking book (‘IRRBB’). An EVE sensitivity is the extent to which 

HSBC Holdings plc Annual Report and Accounts 2018

83

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

the EVE value will change due to a pre-specified movements in 
interest rates, where all other economic variables are held 
constant. Operating entities are required to monitor EVE sensitivity 
as a percentage of capital resources.

HSBC Holdings

As a financial services holding company, HSBC Holdings has 
limited market risk activities. Its activities predominantly involve 
maintaining sufficient capital resources to support the Group’s 
diverse activities; allocating these capital resources across the 
Group’s businesses; earning dividend and interest income on its 
investments in the businesses; payment of operating expenses; 
providing dividend payments to its equity shareholders and 
interest payments to providers of debt capital; and maintaining a 
supply of short-term liquid assets for deployment under 
extraordinary circumstances. 

The main market risks to which HSBC Holdings is exposed 
are banking book interest rate risk and foreign currency risk. 
Exposure to these risks arises from short-term cash balances, 
funding positions held, loans to subsidiaries, investments in long-
term financial assets and financial liabilities including debt capital 
issued. The objective of HSBC Holdings’ market risk management 
strategy is to reduce exposure to these risks and minimise 
volatility in capital resources, cash flows and distributable 
reserves. Market risk for HSBC Holdings is monitored by Holdings 
ALCO in accordance with its risk appetite statement.

HSBC Holdings uses interest rate swaps and cross-currency 
interest rate swaps to manage the interest rate risk and foreign 
currency risk arising from its long-term debt issues.

Operational risk management

Details of our operational risk profile in 2018 can be found on page 142, in 
‘Operational risk exposures in 2018’.

Overview

The objective of our operational risk management is to manage 
and control operational risk in a cost-effective manner within 
targeted levels of operational risk consistent with our risk appetite, 
as defined by the GMB.

Key developments in 2018

During 2018, we continued to strengthen our approach to 
managing operational risk, as set out in the operational risk 
management framework (‘ORMF’). The approach sets out the 
governance, appetite and provides a single view of non-financial 
risks that matter the most and associated controls. It incorporates 
a risk management system to help active risk management. The 
enhancement and embedding of the risk appetite framework for 
non-financial risk and the improvement of the consistency of the 
adoption of the end-to-end risk and control assessment processes 
were a particular focus in 2018. While there remains more to do, 
we made progress in strengthening the control environment and 
the management of non-financial risk.

Activity to strengthen the three lines of defence model continued 
to be a key focus in 2018. It sets our roles and responsibilities for 
managing operational risk on a daily basis.

Further information on the three lines of defence model can be found in the 
‘Our risk management framework’ section on page 73.

Governance and structure

The ORMF defines minimum standards and processes, and the 
governance structure for the management of operational risk and 
internal control in our geographical regions, global businesses and 
global functions. The ORMF has been codified in a high-level 
standards manual, supplemented with detailed policies, which 
describes our approach to identifying, assessing, monitoring and 
controlling operational risk and gives guidance on mitigating 
action to be taken when weaknesses are identified.

and the Global Operational Risk Committee, which meets at least 
quarterly to discuss key risk issues and review implementation of 
the ORMF. The sub-function is also responsible for preparation of 
operational risk reporting at Group level, including reports for 
consideration by the RMM and Group Risk Committee. A formal 
governance structure provides oversight of the sub-function’s 
management.

Key risk management processes

Business managers throughout the Group are responsible 
for maintaining an acceptable level of internal control 
commensurate with the scale and nature of operations, and 
for identifying and assessing risks, designing controls and 
monitoring the effectiveness of these controls. The ORMF helps 
managers to fulfil these responsibilities by defining a standard risk 
assessment methodology and providing a tool for the systematic 
reporting of operational loss data.

A Group-wide risk management system is used to record the 
results of the operational risk management process. Operational 
risk and control self-assessments, along with issue and action 
plans, are entered and maintained by business units. Business and 
functional management monitor the progress of documented 
action plans to address shortcomings. To help ensure that 
operational risk losses are consistently reported and monitored at 
Group level, all Group companies are required to report individual 
losses when the net loss is expected to exceed $10,000, and to 
aggregate all other operational risk losses under $10,000. Losses 
are entered into the Group-wide risk management system and 
reported to governance on a monthly basis.

Continuity of business operations

Every department within the organisation undertakes business 
continuity management, which incorporates the development of a 
plan including a business impact analysis assessing risk when 
business disruption occurs. 

The Group maintains a number of dedicated work area recovery 
sites globally. Regular testing of these facilities is carried out with 
representation from each business and support function, to ensure 
business continuity plans remain accurate, relevant and fit for 
purpose. Where possible, the Group has ensured that its critical 
business systems are not co-located with business system users, 
thereby reducing concentration risk.

Regulatory compliance risk management

Overview

The Regulatory Compliance sub-function provides independent, 
objective oversight and challenge, and promotes a compliance-
orientated culture that supports the business in delivering fair 
outcomes for customers, maintaining the integrity of financial 
markets and achieving HSBC’s strategic objectives.

Key developments in 2018

There were no material changes to the policies and practices for 
the management of regulatory compliance risk in 2018, except for 
the following:

•  The Board oversight of conduct matters was transitioned to the 
Group Risk Committee following the demise of the Conduct & 
Values Committee during the first half of 2018. 

•  We implemented a number of initiatives to raise our standards 
in relation to the conduct of our business, as described below 
under ‘Conduct of business’.

•  The reporting line of the Global Head of Regulatory Compliance 
was changed from reporting to the Group Chief Risk Officer to 
reporting to the Group Chief Compliance Officer from 1 
November.

Governance and structure

We have a dedicated Global Operational Risk sub-function within 
our Global Risk function. It is responsible for establishing and 
maintaining the ORMF, monitoring the level of operational losses 
and the internal control environment supported by their second 
line of defence functions. It supports the Group Chief Risk Officer 

Regulatory Compliance and Financial Crime Risk were integrated 
into a new Compliance function from 1 November, which is 
headed by the Group Chief Compliance Officer. Regulatory 
Compliance continues to be structured as a global function with 
regional and country Regulatory Compliance teams, which 

84

HSBC Holdings plc Annual Report and Accounts 2018

support and advise each global business and global function.

Key risk management processes

We regularly review our policies and procedures. Global policies 
and procedures require the prompt identification and escalation of 
any actual or potential regulatory breach to Regulatory 
Compliance. Reportable events are escalated to the RMM and the 
Group Risk Committee, as appropriate. Matters relating to the 
Group’s regulatory conduct of business are reported to the Group 
Risk Committee.

Conduct of business

In 2018, we continued to highlight conduct requirements as a 
global principle and elsewhere within the risk management 
framework, reflecting the individual responsibility and 
accountability we have for the delivery of fair conduct outcomes 
for customers and market integrity. Other key activities in 2018 
included: 

•  the inclusion of an annual conduct objective in performance 
management scorecards for executive Directors, Group 
Managing Directors, Group general managers and country 
CEOs across all regions, business lines, global functions and 
HSBC Operations Services and Technology. Executive Directors 
are also now subject to a new separate conduct-focused long-
term incentive measure; 

•  further development of digital products and supporting 

processes to ensure our digital offerings deliver fair outcomes 
for customers. Governance and controls continue to be 
strengthened to ensure they remain fit for purpose as new 
technology is introduced; 

•  enhanced global policy requirements helping customers who 

are, or may become, vulnerable. Business line-led initiatives in 
specific markets have addressed support for appointed 
representatives of vulnerable customers, customers in financial 
distress, financial inclusion, and a pilot programme of training 
to help customers with or affected by cancer or dementia; and

•  the delivery of our fourth annual global mandatory training 

course on conduct for all employees. This is complemented by 
an ongoing programme of newsletter, intranet and live-
streamed communications, internal surveys of staff sentiment 
regarding progress in delivering good conduct, and conduct 
awareness campaigns. 

The Board maintains oversight of conduct matters through the 
Group Risk Committee.

Further details can be found under the ‘Our conduct’ section of 
www.hsbc.com/our-approach/risk-and-responsibility. For conduct-related 
costs relating to significant items, see page 66. 

Financial crime risk management

Overview

HSBC continued to embed a sustainable financial crime risk 
management capability across the Group. We are making good 
progress with enhancing our financial crime control framework, 
with the three-year programme that began in 2017 to further 
strengthen the management of anti-bribery and corruption risk. 
We continue to take further steps to refine and strengthen our 
defences against financial crime by applying advanced analytics 
and artificial intelligence. 

Key developments in 2018

During 2018, HSBC continued to increase its efforts to strengthen 
its ability to combat financial crime. We integrated into our day-to-
day operations the majority of the financial crime risk core 
capabilities delivered through the Global Standards programme, 
which we set up in 2013 to enhance our risk management 
policies, processes and systems. The programme infrastructure is 
expected to close in 2019. 

We began several initiatives to define the next phase of financial 
crime risk management. We invested in the use of artificial 
intelligence and advanced analytics techniques to develop an 
intelligence-led financial crime risk management framework for 
the future.

Working in partnership with the public and private sector is vital to 
managing financial crime risk. HSBC is a strong proponent of 
public-private partnerships and information-sharing initiatives. 
During 2018, we created new alliances in Hong Kong and 
Singapore and continued to develop existing partnerships, which 
include UK Joint Money Laundering Intelligence Task Force, US 
AML Consortium, and partnerships in Australia and Canada in 
order to bring further benefit to the Group by enhancing the 
understanding of financial crime risks. 

Key risk management processes

At a Group level, the Financial System Vulnerabilities Committee 
continues to report to the Board on matters relating to financial 
crime. Throughout 2018, the committee, which is attended by the 
Group Chief Compliance Officer, received regular reports on 
actions being taken to address issues and vulnerabilities. We 
established an anti-bribery and corruption transformation 
programme to further enhance the policies and controls around 
identifying and managing the risks of bribery and corruption 
across our business. We also introduced a transformation 
programme to strengthen the anti-fraud capabilities of the Group, 
and have deployed anti-tax-evasion controls. We continue to 
strengthen our governance and policy frameworks, and improve 
our management information on standardised financial crime 
controls. We are investing in the next generation of capabilities to 
fight financial crime by applying advanced analytics and artificial 
intelligence. Our commitment to enhance our risk assessment 
capabilities remains, aiming to deliver more proactive risk 
management and improve the customer experience. 

Skilled Person/Independent Consultant

Following expiration in December 2017 of the anti-money 
laundering deferred prosecution agreement entered into with the 
with the DoJ, the then Monitor has continued to work in his 
capacity as a Skilled Person under Section 166 of the Financial 
Services and Markets Act under the Direction issued by the UK 
Financial Conduct Authority (‘FCA’) in 2012. He has also continued 
to work in his capacity as an Independent Consultant under the 
2012 Cease and Desist Order issued by the US Federal Reserve 
Board (‘FRB’). The Skilled Person and the Independent Consultant 
will continue working for a period of time at the FCA’s and FRB’s 
discretion. 

The Skilled Person has assessed HSBC’s progress towards being 
able to effectively manage its financial risk on a business-as-usual 
basis. The Skilled Person issued five country reports and two 
quarterly reports in 2018. The Skilled Person has noted that HSBC 
continues to make material progress towards its financial crime 
risk target end state in terms of key systems, processes and 
people. Nonetheless, the Skilled Person has identified some areas 
that require further work before HSBC reaches a business-as-usual 
state. 

The Independent Consultant completed his fifth annual 
assessment. The Independent Consultant concluded that HSBC 
continues to make significant strides toward establishing an 
effective sanctions compliance programme, commending HSBC 
on a largely successful affiliates remediation exercise. He has, 
however, determined that certain areas within HSBC’s sanctions 
compliance programme require further work. The Independent 
Consultant has commenced his sixth annual assessment, which is 
due to conclude in March 2019.

Throughout 2018, the FSVC received regular reports on HSBC’s 
relationship with the Skilled Person and Independent Consultant. 
The FSVC received regular updates on the Skilled Person’s and 
Independent Consultant’s reviews and has received the Skilled 
Person’s country and quarterly reports and the Independent 
Consultant’s fifth annual assessment report.

HSBC Holdings plc Annual Report and Accounts 2018

85

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Insurance manufacturing operations risk 
management

Details of changes in our insurance manufacturing operations risk profile in 
2018 can be found on page 143, under ‘Insurance manufacturing operations 
risk profile’.

There were no material changes to our policies and practices for 
the management of risks arising in our insurance manufacturing 
operations in 2018.

Governance

(Audited)

Insurance risks are managed to a defined risk appetite, which 
is aligned to the Group’s risk appetite and risk management 
framework, including its three lines of defence model. For details 
of the Group’s governance framework, see page 73. The Global 
Insurance Risk Management Meeting oversees the control 
framework globally and is accountable to the RBWM Risk 
Management Meeting on risk matters relating to the insurance 
business.

The monitoring of the risks within our insurance operations is 
carried out by insurance risk teams. Specific risk functions 
(including Wholesale Credit and Market Risk, Operational Risk, 
Information Security Risk, and Compliance) support Insurance Risk 
teams in their respective areas of expertise.

Stress and scenario testing

(Audited)

Stress testing forms a key part of the risk management framework 
for the insurance business. We participate in local and Group-wide 
regulatory stress tests, including the Bank of England stress test of 
the banking system, the Hong Kong Monetary Authority stress 
test, the European Insurance and Occupational Pensions Authority 
stress test, and individual country insurance regulatory stress 
tests.

These have highlighted that a key risk scenario for the insurance 
business is a prolonged low interest rate environment. In order to 
mitigate the impact of this scenario, the insurance operations have 
taken a number of actions, including repricing some products to 
reflect lower interest rates, launching less capital intensive 
products, investing in more capital efficient assets and developing 
investment strategies to optimise the expected returns against the 
cost of economic capital.

Management and mitigation of key risk types

Market risk

(Audited) 

All our insurance manufacturing subsidiaries have market risk 
mandates that specify the investment instruments in which they 
are permitted to invest and the maximum quantum of market risk 
that they may retain. They manage market risk by using, among 
others, some or all of the techniques listed below, depending on 
the nature of the contracts written:

•  We are able to adjust bonus rates to manage the liabilities to 
policyholders for products with discretionary participating 
features (‘DPF’). The effect is that a significant portion of the 
market risk is borne by the policyholder.

•  We use asset and liability matching where asset portfolios are 
structured to support projected liability cash flows. The Group 
manages its assets using an approach that considers asset 
quality, diversification, cash flow matching, liquidity, volatility 
and target investment return. It is not always possible to match 
asset and liability durations, due to uncertainty over the receipt 
of all future premiums, the timing of claims and because the 
forecast payment dates of liabilities may exceed the duration of 
the longest dated investments available. We use models to 
assess the effect of a range of future scenarios on the values of 
financial assets and associated liabilities, and ALCOs employ 
the outcomes in determining how best to structure asset 
holdings to support liabilities.

•  We use derivatives to protect against adverse market 

movements to better match liability cash flows.

86

HSBC Holdings plc Annual Report and Accounts 2018

•  For new products with investment guarantees, we consider the 

cost when determining the level of premiums or the price 
structure.

•  We periodically review products identified as higher risk, such 
as those that contain investment guarantees and embedded 
optionality features linked to savings and investment products, 
for active management.

•  We design new products to mitigate market risk, such as 
changing the investment return sharing portion between 
policyholders and the shareholder.

•  We exit, to the extent possible, investment portfolios whose 

risk is considered unacceptable.

•  We reprice premiums charged to policyholders.

Credit risk

(Audited)

Our insurance manufacturing subsidiaries are responsible for the 
credit risk, quality and performance of their investment portfolios. 
Our assessment of the creditworthiness of issuers and 
counterparties is based primarily upon internationally recognised 
credit ratings and other publicly available information.

Investment credit exposures are monitored against limits by our  
insurance manufacturing subsidiaries and are aggregated and 
reported to the Group Insurance Credit Risk and Group Credit Risk 
functions. Stress testing is performed on investment credit 
exposures using credit spread sensitivities and default 
probabilities.

We use a number of tools to manage and monitor credit risk. 
These include a credit report containing a watch-list of 
investments with current credit concerns, primarily investments 
that may be at risk of future impairment or where high 
concentrations to counterparties are present in the investment 
portfolio. Sensitivities to credit spread risk are assessed and 
monitored regularly.

Liquidity risk

(Audited)

Risk is managed by cash flow matching and maintaining sufficient 
cash resources, investing in high credit-quality investments with 
deep and liquid markets, monitoring investment concentrations 
and restricting them where appropriate, and establishing 
committed contingency borrowing facilities.

Insurance manufacturing subsidiaries complete quarterly liquidity 
risk reports and an annual review of the liquidity risks to which 
they are exposed.

Insurance risk

HSBC Insurance primarily uses the following techniques to 
manage and mitigate insurance risk:

•  a formalised product approval process covering product design, 

pricing and overall proposition management (for example, 
management of lapses by introducing surrender charges);

•  underwriting policy;

•  claims management processes; and

•  reinsurance which cedes risks above our acceptable thresholds 

to an external reinsurer thereby limiting our exposure.

Reputational risk management

Overview

Reputational risk is the risk of failing to meet stakeholder 
expectations as a result of any event, behaviour, action or inaction, 
either by HSBC, our employees or those with whom we are 
associated. Any material lapse in standards of integrity, 
compliance, customer service or operating efficiency may 
represent a potential reputational risk. Stakeholder expectations 
constantly evolve, and so reputational risk is dynamic and varies 
between geographical regions, groups and individuals. We have 
an unwavering commitment to operate at the high standards we 
set for ourselves in every jurisdiction. 

Key developments in 2018

Governance and structure

In the second half of 2018, as part of a revised enterprise risk 
management framework, it was agreed that reputational risk 
would be considered as a single risk type that spans both financial 
and non-financial risk categories. The oversight of reputational risk 
as a single risk type was transitioned to the Group Chief Risk 
Officer. He is supported by the Group Reputational Risk 

Committee and a new reputational risk framework, which will be 
embedded during 2019. The governance structure, however, 
remains unchanged.

Governance and structure

The development of policies and an effective control environment 
for the identification, assessment, management and mitigation of 
reputational risk, are considered by the Group Reputational Risk 
Committee, which is chaired by the Group Chief Risk Officer. The 
focus of the Group Reputational Risk Committee is to consider  
matters arising from clients or transactions that either present a 
serious potential reputational risk to the Group or merit a Group-
led decision to ensure a consistent risk management approach 
across the regions, global businesses and global functions. The 
committee is responsible for keeping the RMM apprised of areas 
and activities presenting significant reputational risk and, where 
appropriate, for making recommendations to the RMM to mitigate 
such risk.

Key risk management processes

Our Reputational Risk and Client Selection team oversees the 
identification, management and control of significant reputational 
risks across the Group. It is responsible for setting policies to 
guide the Group’s reputational risk management, devising 
strategies to protect against reputational risk, and advising the 
global businesses and global functions to help them identify, 
assess and mitigate such risks, where possible. It is led by a 
central team supported by teams in each of the global businesses 
and regions. Each global business has an established reputational 
risk management governance process. The global functions 
manage and escalate reputational risks within established 
operational risk frameworks.

Our policies set out our risk appetite and operational procedures 
for all areas of reputational risk, including financial crime 
prevention, regulatory compliance, conduct-related concerns, 
environmental impacts, human rights matters and employee 
relations.

For further details of our financial crime risk management and 
regulatory compliance risk management, see ‘Financial crime risk 
management’ on page 85 and ‘Regulatory compliance risk 
management’ on page 84 respectively.

Further details can be found under the ‘Reputational risk’ section of 
www.hsbc.com/our-approach/risk-and-responsibility.

Sustainability risk management

Overview

Assessing the environmental and social impacts of providing 
finance to our customers is integral to our overall risk 
management processes.

Key developments in 2018

We periodically review our Sustainability Risk policies. In 2018, we 
issued a revised energy policy to further support the transition to a 
low-carbon economy in line with the global ambition of the 2015 
Paris Agreement of limiting climate change. We seek to ensure 
that our customers continue to have access to the capital required 
to develop their businesses, invest in more efficient technology 
and reduce their greenhouse gas emissions, although there are 
certain specific long-term assets that HSBC may choose not to 
finance.

The Global Risk function is mandated to manage sustainability risk 
globally, working with the global businesses, global functions and 
local offices as appropriate. Sustainability risk managers have 
regional or national responsibilities for advising on and managing 
environmental and social risks.

Key risk management processes

The Global Risk function’s responsibilities in relation to 
sustainability risk include:

• 

formulating sustainability risk policies. This includes work 
in several key areas: overseeing our sustainability risk 
standards; overseeing our application of the Equator Principles, 
which provide a framework for banks to assess and manage 
the social and environmental impact of large projects to which 
they provide financing; overseeing our application of our 
sustainability policies, covering agricultural commodities, 
chemicals, defence, energy, forestry, mining and metals, 
UNESCO World Heritage Sites and the Ramsar Convention on 
Wetlands; undertaking reviews of transactions where 
sustainability risks are assessed to be high; and supporting our 
operating companies to assess similar risks of a lesser 
magnitude;

•  building and implementing systems-based processes to help 
ensure consistent application of policies, and improving the 
efficiency of the sustainability risk review process. We also aim 
to capture management information to measure and report on 
the effect of our lending and investment activities on 
sustainable development; and

•  providing training and capacity building within our operating 
companies to ensure sustainability risks are identified and 
mitigated consistently to appropriate standards.

Pension risk management

There were no material changes to our policies and practices 
for the management of pension risk in 2018.

Governance and structure

A global pension risk framework and accompanying global 
policies on the management of risks related to defined benefit and 
defined contribution plans are in place. Pension risk is managed by 
a network of local and regional pension risk forums. The Global 
Pensions Oversight Forum is responsible for the governance and 
oversight of all pension plans sponsored by HSBC around the 
world.

Key risk management processes

Our global pensions strategy is to move from defined benefit 
to defined contribution plans, where local law allows and it is 
considered competitive to do so.

In defined contribution pension plans, the contributions that HSBC 
is required to make are known, while the ultimate pension benefit 
will vary, typically with investment returns achieved by investment 
choices made by the employee. While the market risk to HSBC of 
defined contribution plans is low, the Group is still exposed to 
operational and reputational risk.

In defined benefit pension plans, the level of pension benefit is 
known. Therefore, the level of contributions required by HSBC will 
vary due to a number of risks, including:

• 

investments delivering a return below that required to provide 
the projected plan benefits;

•  the prevailing economic environment leading to corporate 
failures, thus triggering write-downs in asset values (both 
equity and debt);

•  a change in either interest rates or inflation expectations, 
causing an increase in the value of plan liabilities; and

•  plan members living longer than expected (known as longevity 

risk).

Pension risk is assessed using an economic capital model 
that takes into account potential variations in these factors. 

HSBC Holdings plc Annual Report and Accounts 2018

87

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Credit risk profile

Credit risk in 2018

Summary of credit risk

Credit exposure

Measurement uncertainty and sensitivity analysis of ECL estimates

Reconciliation of changes in gross carrying/nominal amount and 
allowances for loans and advances to banks and customers including 
loan commitments and financial guarantees

Credit  quality

Wholesale lending

Personal lending

Supplementary information

HSBC Holdings

Securitisation exposures and other structured products

Selected 2017 credit risk disclosures

Page

89

89

93

94

99

100

104

114

119

121

121

122

Credit risk is the risk of financial loss if a customer or counterparty 
fails to meet an obligation under a contract. Credit risk arises 
principally from direct lending, trade finance and leasing business, 
but also from other products such as guarantees and credit 
derivatives. 

Comparative credit tables at 1 January 2018 reflecting the 
adoption of IFRS 9 as published in our Report on transition to IFRS 
9 ‘Financial Instruments’ 1 January 2018 have been included 
where available. Comparative credit tables at 31 December 2017 
from our Annual Report and Accounts 2017, which do not reflect 
the adoption of IFRS 9, have been disclosed separately on pages 
122 to 132 as they are not directly comparable.

Refer to ‘Standards adopted during the year ended 31 December 
2018’ on page 224 and Note 37 ‘Effect of reclassification upon 
adoption of IFRS 9’ for further details.

There were no material changes to the policies and practices for 
the management of credit risk. A summary of our current policies 
and practices for the management of credit risk is set out in 
‘Credit risk management’ on page 79 of the Annual Report and 
Accounts 2018.

Report of the Directors | Risk

The impact of these variations on both pension assets and pension 
liabilities is assessed using a one-in-200-year stress test. Scenario 
analysis and other stress tests are also used to support pension 
risk management.

To fund the benefits associated with defined benefit plans, 
sponsoring Group companies, and in some instances employees, 
make regular contributions in accordance with advice from 
actuaries and in consultation with the plan’s trustees where 
relevant. These contributions are normally set to ensure that there 
are sufficient funds to meet the cost of the accruing benefits for 
the future service of active members. However, higher 
contributions are required when plan assets are considered 
insufficient to cover the existing pension liabilities. Contribution 
rates are typically revised annually or once every three years, 
depending on the plan.

The defined benefit plans invest contributions in a range of 
investments designed to limit the risk of assets failing to meet 
a plan’s liabilities. Any changes in expected returns from the 
investments may also change future contribution requirements. In 
pursuit of these long-term objectives, an overall target allocation 
of the defined benefit plan assets between asset classes is 
established. In addition, each permitted asset class has its own 
benchmarks, such as stock-market or property valuation indices. 
The benchmarks are reviewed at least once every three to five 
years and more frequently if required by local legislation or 
circumstances. The process generally involves an extensive asset 
and liability review.

Key developments and risk profile in 2018

Key developments in 2018

In 2018, HSBC undertook a number of initiatives to enhance 
its approach to the management of risk. These included:

•  We continued to strengthen the controls that manage our 

operational risks, as described on page 72 under ‘Operational 
risk profile’.

•  The Board oversight of conduct matters and whistleblowing 
arrangements were transitioned from the Conduct & Values 
Committee following its demise in the first half of 2018. The 
Group Risk Committee was given responsibility for the 
oversight of conduct matters and the Group Audit Committee 
has the overall responsibility for the Group’s whistleblowing 
arrangements. For information on initiatives implemented in 
2018 to raise our standards in relation to the conduct of our 
business, see page 84 under ‘Conduct of business’. For further 
details on whistleblowing, see page 25. 

•  We integrated into our day-to-day operations the majority of 

the financial crime risk core capabilities delivered through the 
Global Standards programme, and expect to complete the 
transition to business and function management in the first half 
of 2019. We continue to take further steps to refine and 
strengthen our defences against financial crime by applying 
advanced analytics and artificial intelligence. 

•  We adopted IFRS 9, including the accounting for expected 

credit losses, which introduced new concepts and measures 
such as significant increase in credit risk and lifetime expected 
credit losses. Existing stress testing and regulatory models, 
skills and expertise were adapted in order to meet IFRS 9 
requirements. Data from various client, finance and risk 
systems were integrated and validated. As a result of IFRS 9 
adoption, management has additional insight and measures not 
previously utilised, which over time may influence our risk 
appetite and risk management processes.

88

HSBC Holdings plc Annual Report and Accounts 2018

Credit risk in 2018

Summary of credit risk

Gross loans and advances to customers of $990.3bn, as defined 
by IFRS 9, increased from $959.1bn at 1 January 2018. This 
increase includes adverse foreign exchange movements of 
$34.1bn. Loans and advances to banks of $72.2bn decreased from 
$82.6bn at 1 January 2018. This included adverse foreign 
exchange movements of $2.7bn. Wholesale and personal lending 
movements are disclosed on pages 104 to 118. 

The change in expected credit losses and other credit impairment 
charges, as it appears in the income statement, for the period was 
$1.8bn. 

Income statement movements are analysed further on page 42.

Our maximum exposure to credit risk is presented on page 93 and 
credit quality on pages 100. While credit risk arises across most of 
our balance sheet, losses have typically been incurred on loans 
and advances and securitisation exposures and other structured 
products. As a result, our disclosures focus primarily on these two 
areas.

The following disclosure presents the gross carrying/nominal 
amount of financial instruments to which the impairment 
requirements in IFRS 9 are applied and the associated allowance 
for ECL. Due to the forward-looking nature of IFRS 9, the scope of 
financial instruments on which ECL is recognised is greater than 
the scope of IAS 39.

The following tables analyse loans by industry sector and the 
extent to which they are exposed to credit risks.

The allowance for ECL, as defined by IFRS 9, decreased from 
$10.1bn at 1 January 2018 to $9.2bn at 31 December 2018. This 
decrease included favourable foreign exchange movements of 
$0.4bn.

The allowance for ECL at 31 December 2018 comprised of $8.7bn 
in respect of assets held at amortised cost, $0.4bn in respect of 
loan commitments and financial guarantees, and $0.1bn in respect 
of debt instruments measured at fair value through other 
comprehensive income (‘FVOCI’).

Summary of financial instruments to which the impairment requirements in IFRS 9 are applied

(Audited)

Loans and advances to customers at amortised cost

–  personal

–  corporate and commercial

–  non-bank financial institutions

Loans and advances to banks at amortised cost

Other financial assets measured at amortised cost

–  cash and balances at central banks

–  items in the course of collection from other banks

–  Hong Kong Government certificates of indebtedness

–  reverse repurchase agreements – non-trading

–  financial investments

–  prepayments, accrued income and other assets

Total gross carrying amount on-balance sheet

Loans and other credit-related commitments

–  personal

–  corporate and commercial

–  non-bank financial institutions

Financial guarantees

–  personal

–  corporate and commercial

–  non-bank financial institutions

Total nominal amount off-balance sheet

31 Dec 2018

 At 1 Jan 2018

Gross carrying/
nominal amount

Allowance for
ECL5

Gross carrying/
nominal amount Allowance for ECL5

Footnotes

6

7

8

9

$m

990,321

394,337

534,577

61,407

72,180

582,917

162,845

5,787

35,859

242,804

62,684

72,938

$m

(8,625)

(2,947)

(5,552)

(126)

(13)

(55)

(2)

—

—

—

(18)

(35)

$m

959,080

375,069

520,137

63,874

82,582

557,864

180,624

6,628

34,186

201,553

59,539

75,334

1,645,418

(8,693)

1,599,526

592,008

207,351

271,022

113,635

23,518

927

17,355

5,236

615,526

2,260,944

(325)

(13)

(305)

(7)

(93)

(1)

(85)

(7)

545,258

196,093

262,391

86,774

25,849

718

19,965

5,166

(418)

(9,111)

571,107

2,170,633

$m

(9,343)

(3,047)

(6,053)

(243)

(23)

(114)

(3)

—

—

—

(16)

(95)

(9,480)

(376)

(14)

(355)

(7)

(97)

(4)

(89)

(4)

(473)

(9,953)

Debt instruments measured at fair value through other comprehensive 
income (‘FVOCI’)

For footnotes, see page 147.

The following table provides an overview of the Group’s credit risk 
by stage and industry, and the associated ECL coverage. The 
financial assets recorded in each stage have the following 
characteristics:

•  stage 1: unimpaired and without significant increase in credit 
risk on which a 12-month allowance for ECL is recognised;

•  stage 2: a significant increase in credit risk has been 

experienced since initial recognition on which a lifetime ECL is 
recognised;

Fair value

$m

343,110

Memorandum 
allowance for 
ECL10

$m

(84)

Fair value

$m

322,163

Memorandum 
allowance for
ECL10

$m

(184)

•  stage 3: objective evidence of impairment, and are therefore 
considered to be in default or otherwise credit impaired on 
which a lifetime ECL is recognised; and

•  purchased or originated credit impaired (‘POCI’): purchased or 
originated at a deep discount that reflects the incurred credit 
losses on which a lifetime ECL is recognised.

HSBC Holdings plc Annual Report and Accounts 2018

89

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review (Audited)

Loans and
advances to
customers at
amortised cost

–  corporate

and
commercial

–  non-bank
financial
institutions

Loans and
advances to
banks at
amortised cost

Other financial
assets
measured at
amortised cost

Loan and other
credit-related
commitments

–  corporate

and
commercial

–  financial7
Financial 
guarantees8

–  personal

–  corporate

and
commercial

–  financial

At 31 Dec
2018

Report of the Directors | Risk

Summary of credit risk (excluding debt instruments measured at FVOCI) by stage distribution and ECL coverage by industry sector at
31 December 2018

Gross carrying/nominal amount9
Stage 1 Stage 2 Stage 3 POCI11

Allowance for ECL

Total Stage 1 Stage 2 Stage 3 POCI11

ECL coverage %
Total Stage 1 Stage 2 Stage 3 POCI11 Total

$m

$m

$m

$m

$m

$m

$m

$m

$m

$m

%

%

%

%

%

915,188 61,786 13,023

324

990,321

(1,276)

(2,108)

(5,047)

(194)

(8,625)

–  personal

374,681 15,075

4,581

—

394,337

(534)

(1,265)

(1,148)

— (2,947)

0.1

0.1

3.4

8.4

38.8

25.1

59.9

0.9

— 0.7

481,262 44,779

8,212

324

534,577

(698)

(812)

(3,848)

(194)

(5,552)

0.1

1.8

46.9

59.9

1.0

59,245

1,932

230

—

61,407

(44)

(31)

(51)

—

(126)

0.1

1.6

22.2

— 0.2

71,873

307

—

—

72,180

(11)

(2)

—

—

(13)

—

0.7

—

—

—

581,118

1,673

126

—

582,917

(27)

(6)

(22)

—

(55)

—

0.4

17.5

—

—

–  personal

205,183

1,760

569,250 21,839

912

408

251,478 19,034

503

112,589

1,045

1

20,884

2,334

297

920

3

4

15,011

2,053

288

4,953

278

5

7

—

7

—

3

—

3

—

592,008

(143)

(139)

207,351

(12)

(1)

271,022

(126)

(136)

113,635

(5)

(2)

23,518

927

17,355

5,236

(19)

(1)

(16)

(2)

(29)

—

(25)

(4)

(43)

—

(43)

—

(45)

—

(44)

(1)

—

—

—

—

—

—

—

—

(325)

(13)

(305)

(7)

(93)

(1)

(85)

(7)

2,158,313 87,939 14,358

334 2,260,944

(1,476)

(2,284)

(5,157)

(194)

(9,111)

—

—

0.1

—

0.1

0.1

0.1

—

0.1

0.6

0.1

0.7

0.2

1.2

—

1.2

1.4

4.7

—

8.5

—

15.2

—

15.3

20.0

— 0.1

—

—

— 0.1

—

—

— 0.4

— 0.1

— 0.5

— 0.1

2.6

35.9

58.1

0.4

For footnotes, see page 147.

Unless identified at an earlier stage, all financial assets are 
deemed to have suffered a significant increase in credit risk when 
they are 30 days past due (‘DPD’) and are transferred from stage 1 
to stage 2. The following disclosure presents the ageing of stage 2 
financial assets. It distinguishes those assets that are classified as 

stage 2 when they are less than 30 days past due (1-29 DPD) from 
those that are more than 30 DPD (30 and >DPD). Past due 
financial instruments are those loans where customers have failed 
to make payments in accordance with the contractual terms of 
their facilities.

Stage 2 days past due analysis at 31 December 2018

(Audited)

Gross  carrying amount

Allowance for ECL

ECL coverage %

Of which:

Of which:

Of which:

Of which:

Of which:

Of which:

Stage 2

$m

61,786

15,075

44,779

1,932

307

1,673

1 to 29 
DPD12

$m

30 and > 
DPD12

$m

2,554

1,807

737

10

—

10

1,914

1,383

485

46

—

26

Stage 2

$m

(2,108)

(1,265)

(812)

(31)

(2)

(6)

1 to 29 
DPD12

$m

(204)

(165)

(39)

—

—

—

30 and > 
DPD12

Stage 2

1 to 29 
DPD12

30 and > 
DPD12

$m

(254)

(220)

(34)

—

—

—

%

3.4

8.4

1.8

1.6

0.7

0.4

%

8.0

9.1

5.3

—

—

—

%

13.3

15.9

7.0

—

—

—

Loans and advances to
customers at amortised cost

– personal

– corporate and commercial

– non-bank financial institutions

Loans and advances to banks at
amortised cost

Other financial assets measured
at amortised cost

For footnotes, see page 147.

90

HSBC Holdings plc Annual Report and Accounts 2018

Summary of credit risk (excluding debt instruments measured at FVOCI) by stage distribution and ECL coverage by industry sector at
1 January 2018 (continued)

Gross carrying/nominal amount9

Allowance for ECL

ECL coverage %

Stage 1

Stage 2

Stage 3 POCI11

Total Stage 1

Stage 2

Stage 3 POCI11

Total Stage 1 Stage 2 Stage 3 POCI11

Total

$m

$m

$m

$m

$m

$m

$m

$m

$m

$m

%

%

%

%

%

Loans and advances
to customers at
amortised cost

– personal

– corporate and 
commercial

– non-bank financial 

institutions

Loans and advances
to banks at
amortised cost

Other financial
assets measured at
amortised cost

Loan and other
credit-related
commitments

– personal

– corporate and 
commercial

– financial7
Financial 
guarantees8

– personal

– corporate and 
commercial

– financial

871,566

72,658

13,882

354,305

16,354

4,410

974

—

959,080

(1,309)

(2,201)

(5,591)

(242)

(9,343)

375,069

(581)

(1,156)

(1,310)

— (3,047)

456,837

53,262

9,064

974

520,137

(701)

(1,037)

(4,073)

(242)

(6,053)

0.2

0.2

0.2

3.0

7.1

40.3

29.7

24.8

1.0

— 0.8

1.9

44.9

24.8

1.2

60,424

3,042

408

—

63,874

(27)

(8)

(208)

— (243)

—

0.3

51.0

— 0.4

81,027

1,540

15

—

82,582

(17)

(4)

(2)

—

(23)

—

0.3

13.3

—

—

556,185

1,517

155

7

557,864

(28)

(4)

(82)

— (114)

—

0.3

52.9

—

—

519,883

24,330

194,320

1,314

240,854

20,951

84,709

2,065

22,021

3,619

703

10

16,597

3,164

4,721

445

999

459

540

—

187

5

182

—

46

—

46

—

22

—

22

—

545,258

(126)

(183)

196,093

(13)

(1)

262,391

(108)

(180)

86,774

(5)

(2)

25,849

718

19,965

5,166

(17)

(2)

(14)

(1)

(18)

—

(17)

(1)

(67)

—

(67)

—

(62)

(2)

(58)

(2)

— (376)

—

(14)

— (355)

—

—

—

—

—

(7)

(97)

(4)

(89)

(4)

—

—

—

—

0.1

0.3

0.1

—

0.1

0.8

0.1

0.9

0.1

0.5

—

0.5

0.2

2.3

6.7

—

— 0.1

—

—

12.4

— 0.1

—

—

—

33.2

40.0

— 0.4

— 0.6

31.9

— 0.4

—

— 0.1

38.1

23.1

0.5

At 1 Jan 2018

2,050,682

103,664

15,238

1,049

2,170,633

(1,497)

(2,410)

(5,804)

(242)

(9,953)

For footnotes, see page 147.

Stage 2 days past due analysis at 1 January 2018

Gross carrying amount

Allowance for ECL

ECL coverage %

Stage 2

Of which:

Of which:

Stage 2

Of which:

Of which:

Stage 2

Of which:

Of which:

1 to 29 
DPD12

$m

2,393

1,683

684

26

7

133

30 and > 
DPD12

$m

$m

2,447

1,428

977

42

66

46

(2,201)

(1,156)

(1,037)

(8)

(4)

(4)

1 to 29 
DPD12

$m

(261)

(218)

(42)

(1)

(2)

—

30 and > 
DPD12

1 to 29 
DPD12

30 and > 
DPD12

$m

(261)

(230)

(31)

—

—

(1)

%

3.0

7.1

1.9

0.3

0.3

0.3

%

10.9

13.0

6.1

3.8

28.6

—

%

10.7

16.1

3.2

—

—

2.2

$m

72,658

16,354

53,262

3,042

1,540

1,517

Loans and advances to customers
at amortised cost

– personal

– corporate and commercial

– non-bank financial institutions

Loans and advances to banks at
amortised cost

Other financial assets measured at
amortised cost

For footnotes, see page 147.

HSBC Holdings plc Annual Report and Accounts 2018

91

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Personal gross loans to customers over five years ($bn)

Loan impairment charges by geographical region in 2017 ($bn)

IAS 39

IFRS 9

15

378

12

362

6

334

5

4

371

371

5

390

0.8

0.6

0.5

0.2

(0.1)

2014

2015

2016

2017

1/1/2018 31/12/2018

Europe

Asia

MENA

North
America

Latin
America

Stage 1 and 2/Unimpaired

Stage 3 and POCI/Impaired loans

Loans and advances change in ECL by geographical region in
2018 ($bn)

Wholesale gross loans to customers and banks over five years
($bn)

IAS 39

IFRS 9

0.7

0.6

0.6

14

692

12

12

10

10

9

638

606

674

656

659

0.2

(0.2)

Europe

Asia

MENA

North
America

Latin
America

2014

2015

2016

2017

1/1/2018 31/12/2018

Loans and advances to customers change in ECL in 2018 ($bn)

Stage 1 and 2/Unimpaired

Stage 3 and POCI/Impaired loans

Loans and advances change in ECL/loan impairment charge ($bn)

1.1

IAS 39

IFRS 9

0.8

—

Personal

Corporate and commercial

Non-bank
financial institutions

2.3

1.8

1.8

1.8

1.7

1.6

1.0

1.0

1.1

0.8

2014

2015

2016

2017

2018

Personal

Wholesale

92

HSBC Holdings plc Annual Report and Accounts 2018

Loans and advances to customers loan impairment charges by
industry in 2017 ($bn)

Credit exposure

Maximum exposure to credit risk

(Audited)

1.0

0.9

0.1

Personal

Corporate and commercial

Non-bank

financial institutions

Personal allowance for ECL/loan impairment allowance over five
years ($bn)

IAS 39

IFRS 9

4.6

2.9

2.0

1.7

3.0

2.9

2014

2015

2016

2017

1/1/2018 31/12/2018

Allowance for ECL/loan impairment allowance ($bn)

Wholesale allowance for ECL/loan impairment allowance over
five years ($bn)

IAS 39

IFRS 9

7.8

6.7

5.9

5.8

6.3

5.7

2014

2015

2016

2017

1/1/2018 31/12/2018

Allowance for ECL/loan impairment allowance ($bn)

This section provides information on balance sheet items and their
offsets as well as loan and other credit-related commitments.
Commentary on consolidated balance sheet movements in 2018
is provided on page 45.

The offset on derivatives remains in line with the movements
in maximum exposure amounts.

‘Maximum exposure to credit risk’ table 
The following table presents our maximum exposure before taking
account of any collateral held or other credit enhancements (unless such
enhancements meet accounting offsetting requirements). The table
excludes financial instruments whose carrying amount best represents the
net exposure to credit risk, and it excludes equity securities as they are not
subject to credit risk. For the financial assets recognised on the balance
sheet, the maximum exposure to credit risk equals their carrying amount;
for financial guarantees and other guarantees granted, it is the maximum
amount that we would have to pay if the guarantees were called upon. For
loan commitments and other credit-related commitments, it is generally
the full amount of the committed facilities. 
The offset in the table relates to amounts where there is a legally
enforceable right of offset in the event of counterparty default and where,
as a result, there is a net exposure for credit risk purposes. However, as
there is no intention to settle these balances on a net basis under normal
circumstances, they do not qualify for net presentation for accounting
purposes. No offset has been applied to off-balance sheet collateral. In the
case of derivatives, the offset column also includes collateral received in
cash and other financial assets.

Other credit risk mitigants

While not disclosed as an offset in the following ‘Maximum
exposure to credit risk’ table, other arrangements are in place that
reduce our maximum exposure to credit risk. These include a
charge over collateral on borrowers’ specific assets, such as
residential properties, collateral held in the form of financial
instruments that are not held on the balance sheet and short
positions in securities. In addition, for financial assets held as part
of linked insurance/investment contracts the risk is predominantly
borne by the policyholder. See Note 30 and page 230 on the
Financial Statements for further details of collateral in respect of
certain loans and advances and derivatives.

Collateral available to mitigate credit risk is disclosed in the
Collateral section on page 109.

HSBC Holdings plc Annual Report and Accounts 2018

93

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Maximum exposure to credit risk

(Audited)

Loans and advances to customers held at amortised cost

–  personal

–  corporate and commercial

–  non-bank financial institutions

Loans and advances to banks at amortised cost

Other financial assets held at amortised cost

–  cash and balances at central banks

–  items in the course of collection from other banks

–  Hong Kong Government certificates of indebtedness

–  reverse repurchase agreements – non-trading

–  financial investments

–  prepayments, accrued income and other assets

Derivatives

Total on-balance sheet exposure to credit risk

Total off-balance sheet

–  financial and other guarantees

–  loan and other credit-related commitments

At 31 Dec 2018

Maximum
exposure

$m

981,696

391,390

529,025

61,281

72,167

585,600

162,843

5,787

35,859

242,804

62,666

75,641

207,825

1,847,288

874,751

94,810

779,941

2018

Offset

$m

(29,534)

(3,679)

(23,421)

(2,434)

—

(21,788)

—

—

—

(21,788)

—

—

(194,306)

(245,628)

—

—

—

Net

$m

952,162

387,711

505,604

58,847

72,167

563,812

162,843

5,787

35,859

221,016

62,666

75,641

13,519

1,601,660

874,751

94,810

779,941

2,722,039

(245,628)

2,476,411

Concentration of exposure

Methodology

The geographical diversification of our lending portfolio, and 
our broad range of global businesses and products, ensured that 
we did not overly depend on a few markets or businesses 
to generate growth in 2018.

For an analysis of:

•  financial investments, see Note 16 on the Financial Statements;

•  trading assets, see Note 11 on the Financial Statements;

•  derivatives, see page 113 and Note 15 on the Financial 

Statements; and

• 

loans and advances by industry sector and by the location 
of the principal operations of the lending subsidiary (or, in the 
case of the operations of The Hongkong and Shanghai Banking 
Corporation, HSBC Bank plc, HSBC Bank Middle East Limited 
and HSBC Bank USA, by the location of the lending branch), 
see page 104 for wholesale lending and page 114 for personal 
lending.

Credit deterioration of financial instruments 

(Audited)

A summary of our current policies and practices regarding the identification, 
treatment and measurement of stage 1, stage 2, stage 3 (credit impaired) and 
POCI financial instruments can be found in Note 1.2 on the Financial 
Statements.

Measurement uncertainty and sensitivity
analysis of ECL estimates

(Audited)

Expected credit loss impairment allowances recognised in the 
financial statements reflect the effect of a range of possible 
economic outcomes, calculated on a probability-weighted basis, 
based on the economic scenarios described below. The 
recognition and measurement of expected credit losses (‘ECL’)  
involves the use of significant judgement and estimation. It is 
necessary to  formulate multiple forward-looking economic 
forecasts and incorporate them into the ECL estimates. HSBC uses 
a standard framework to form economic scenarios to reflect 
assumptions about future economic conditions, supplemented 
with the use of management judgement, which may result in 
using alternative or additional economic scenarios and/or 
management adjustments. 

HSBC has adopted the use of three scenarios, representative of 
our view of forecast economic conditions, sufficient to calculate 
unbiased expected loss in most economic environments. They 
represent a ’most likely outcome’ (the Central scenario), and two, 
less likely ’outer’ scenarios, referred to as the Upside and 
Downside scenarios. Each outer scenario is consistent with a 
probability of 10%, while the Central scenario is assigned the 
remaining 80%, according to the decision of HSBC’s senior 
management. This weighting scheme is deemed appropriate for 
the unbiased estimation of ECL in most circumstances. Key 
scenario assumptions are set using the average of forecasts of 
external economists, helping to ensure that the IFRS 9 scenarios 
are unbiased and maximise the use of independent information. 
The Central, Upside and Downside scenarios selected with 
reference to external forecast distributions using the above 
approach are termed the ‘consensus economic scenarios’.

For the Central scenario, HSBC sets key assumptions such as GDP 
growth, inflation, unemployment and policy interest rates, using 
either the average of external forecasts (commonly referred to as 
consensus forecasts) for most economies, or market prices. An 
external provider’s global macro model, conditioned to follow the 
consensus forecasts, projects the other paths required as inputs to 
credit models. This external provider is subject to HSBC’s risk 
governance framework, with oversight by a specialist internal unit.

The Upside and Downside scenarios are designed to be cyclical, in 
that GDP growth, inflation and unemployment usually revert back 
to the Central scenario after the first three years for major 
economies. We determine the maximum divergence of GDP 
growth from the Central scenario using the 10th and the 90th 
percentile of the entire distribution of forecast outcomes for major 
economies. While key economic variables are set with reference to 
external distributional forecasts, we also align the overall narrative 
of the scenarios to the macroeconomic risks described in HSBC’s 
‘Top and emerging risks’ on page 69. This ensures that scenarios 
remain consistent with the more qualitative assessment of these 
risks. We project additional variable paths using the external 
provider’s global macro model.

We apply the following to generate the three economic scenarios:

•  Economic risk assessment: We develop a shortlist of the upside 
and downside economic and political risks, most relevant to 
HSBC and the IFRS 9 measurement objective. These include 
local and global economic and political risks, which together 
affect economies that have a material effect on credit risk for 
HSBC, namely the UK, countries in the eurozone, Hong Kong, 

94

HSBC Holdings plc Annual Report and Accounts 2018

mainland China and the US. We compile this shortlist by 
monitoring developments in the global economy, by reference 
to our top and emerging risks, and by consulting external and 
internal subject matter experts.

•  Scenario generation: For the Central scenario, we obtain a pre-

defined set of economic paths from the average taken from the 
consensus  survey of professional forecasters. Paths for the two 
outer scenarios are benchmarked to the Central scenario and 
reflect the economic risk assessment. We select scenarios that 
in management’s judgement are representative of the 
probability weighting scheme, informed by the current 
economic outlook, data analysis of past recessions, and 
transitions in and out of recession. The key assumptions made, 
and the accompanying paths, represent our ’best estimate’ of a 
scenario at a specified probability. Suitable narratives are 
developed for the Central scenario and the paths of the two 
outer scenarios.

•  Variable enrichment: We expand each scenario through 

enrichment of variables. This includes the production of more 
than 400 variables that are required to calculate ECL. The 
external provider expands these scenarios by using as inputs 
the agreed scenario narratives and the variables aligned to 
these narratives. Scenarios, once expanded, continue to be 
benchmarked to latest events and information. Late breaking 
events could lead to revision of scenarios to reflect 
management judgement.

The Upside and Downside scenarios are generated at the year-end 
and are only updated during the year if economic conditions 
change significantly. The Central scenario is generated every 
quarter. In quarters where only the Central scenario is updated, 
outer scenarios for use in wholesale are adjusted such that the 
relationship between the Central scenario and outer scenarios in 
the quarter is consistent with that observed at the last full scenario 
generation. In retail, three scenarios are run annually to establish 
the effect of multiple scenarios for each portfolio. This effect is 
then applied in each quarter with the understanding that the non-
linearity of response to economic conditions should not change, 
unless a significant change in economic conditions occurs.

HSBC recognises that the consensus economic scenario 
approach, using three scenarios, will be insufficient in certain 
economic environments. Additional analysis may be requested at 
management’s discretion. This may result in a change in the 
weighting scheme assigned to the three scenarios or the inclusion 
of extra scenarios. We anticipate that there will be only limited 
instances when the standard approach will not apply. We invoked 
this additional step on 1 January 2018, due to the specific 

Central scenario (average 2019–2023)

uncertainties facing the UK economy at that time, resulting in the 
recognition of additional ECL through a management adjustment 
for economic uncertainty (termed a ‘management overlay’ in the 
transitional disclosures). During 2018, we maintained additional 
ECL impairment allowances for the UK and made a further 
adjustment in respect of trade and tariff-related tensions. See 
‘Impact of UK economic uncertainty on ECL’ below.

Description of consensus economic scenarios

The economic assumptions presented in this section have been 
formed internally by HSBC specifically for the purpose of 
calculating expected credit loss.

The consensus Central scenario

Consensus forecasts were stable over the course of 2018 and 
HSBC’s Central scenario is one of moderate growth over the 
projection period 2019–2023. Global GDP growth is expected to be 
2.9% on average over the period, which is marginally higher than 
the average growth rate over the period 2013–2017. Across the 
key markets, we note:

•  Expected average rates of GDP growth over the 2019–2023 

period are lower than average growth rates achieved over the 
2013–2017 period for the US, UK, mainland China, Hong Kong, 
Canada, Mexico and the UAE. For the UK, this reflects 
expectations that the long-term impact of current economic 
uncertainty will be moderately adverse, while for China, it is 
consistent with the theme of ongoing rebalancing from an 
export-oriented economy to deeper domestic consumption.

•  The average unemployment rate over the projection horizon is 
expected to remain at or below the averages observed in the 
2013–2017 period across all of our major markets. 

• 

Inflation is expected to be stable despite steady GDP growth 
and strong labour markets and will remain close to central bank 
targets in our core markets over the forecast period. 

•  Major central banks are expected to gradually raise their main 
policy interest rate. The US Federal Reserve Board (‘FRB’) will 
continue to reduce the size of its balance sheet and the 
European Central Bank is expected to raise interest rates from 
the second half of 2019. The Chinese Central Bank is expected 
to continue to rely on its toolkit of measures to control capital 
flows and manage domestic credit growth.

•  The West Texas Intermediate oil price is forecast to average $63 

per barrel over the projection period.

The following table describes key macroeconomic variables and 
the probabilities assigned in the consensus Central scenario.

GDP growth rate (%)

Inflation (%)

Unemployment (%)

Short-term interest rate (%)

10-year Treasury bond yields (%)

House price growth (%)

Equity price growth (%)

Probability (%)

Note: N/A – not required in credit models.

The consensus Upside scenario

The economic forecast distribution of risks (as captured by 
consensus probability distributions of GDP growth) has shown a 
marginal increase in upside risks for the US and the eurozone, but 
a decrease of the same for the UK over the course of 2018.  
Globally, real GDP growth rises in the first two years of the Upside 
scenario before converging to the Central scenario. Increased 

France

Hong
Kong

Mainland
China

UK

1.7

2.1

4.5

1.2

2.6

2.9

3.2

1.5

1.7

7.8

0.2

2.0

1.7

3.1

2.6

2.3

3.1

2.6

3.1

1.0

3.8

50.0

80.0

80.0

5.9

2.5

4.0

4.0

N/A

5.8

9.6

80.0

UAE

3.4

2.5

2.1

3.2

N/A

3.0

N/A

80.0

US

2.0

2.1

4.0

2.8

3.5

3.4

4.5

Canada

Mexico

1.8

2.0

6.1

2.5

3.3

2.7

3.5

2.4

3.6

3.7

8.0

7.2

5.1

7.1

80.0

80.0

80.0

confidence, de-escalation of trade tensions and removal of trade 
barriers, expansionary fiscal policy, positive resolution of economic 
uncertainty in the UK, stronger oil prices as well as calming of 
geopolitical tensions are the risk themes that support the 2018 
year-end Upside scenario.

The following table describes key macroeconomic variables and 
the probabilities assigned in the consensus Upside scenario.

HSBC Holdings plc Annual Report and Accounts 2018

95

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Upside scenario (average 2019–2023)

GDP growth rate (%)

Inflation (%)

Unemployment (%)

Short-term interest rate (%)

10-year Treasury bond yields (%)

House price growth (%)

Equity price growth (%)

Probability (%)

Note: N/A – not required in credit models.

The Downside scenarios

The consensus Downside scenario

France

Hong
Kong

Mainland
China

Canada

Mexico

UK

2.2

2.3

4.2

1.3

2.7

4.1

6.0

1.9

2.0

7.4

0.2

2.0

2.3

7.3

2.9

2.6

2.9

2.6

3.3

1.4

7.1

6.1

2.7

3.7

4.1

N/A

7.3

13.6

10.0

UAE

3.9

2.9

1.7

3.3

N/A

4.4

N/A

10.0

10.0

10.0

10.0

10.0

10.0

US

2.7

2.4

3.6

3.0

3.7

4.7

8.7

US

1.2

1.8

4.6

0.8

1.6

1.0

—

2.1

2.2

5.9

2.5

3.3

3.9

9.2

1.5

1.7

6.5

0.9

1.4

0.3

0.3

2.9

4.0

3.3

8.2

7.5

5.8

10.9

10.0

1.8

3.2

4.2

6.8

5.6

4.4

(0.4)

10.0

Canada

Mexico

The distribution of risks (as captured by consensus probability 
distributions of GDP growth) have shown a marginal increase in 
downside risks over the course of 2018 for the US, while they 
were broadly stable for the eurozone and the UK (but see 
discussion on UK economic uncertainty below). Globally, real GDP 
growth declines for two years in the Downside scenario before 
recovering to the Central scenario. House price growth either stalls 
or contracts and equity markets correct abruptly in our major 

Downside scenario (average 2019–2023)

markets. The global slowdown in demand drives commodity prices 
lower and results in an accompanying fall in inflation. Central 
banks remain accommodative. This is consistent with the key risk 
themes of the downside, such as an intensification of global 
protectionism and trade barriers, faster than expected tightening 
of the Fed policy rate, a worsening of economic uncertainty in the 
UK, China choosing to rebalance with stringent measures, and 
weaker commodity prices.

The following table describes key macroeconomic variables and 
the probabilities assigned in the consensus Downside scenario.

GDP growth rate (%)

Inflation (%)

Unemployment (%)

Short-term interest rate (%)

10-year Treasury bond yields (%)

House price growth (%)

Equity price growth (%)

Probability (%)

UK

1.1

1.7

4.8

0.3

1.6

1.0

(0.2)

—

France

Hong
Kong

Mainland
China

1.1

1.3

8.2

(0.3)

0.9

(1.3)

(2.4)

10.0

2.2

1.9

3.5

0.6

1.6

(0.8)

(1.6)

5.0

5.8

2.2

4.2

3.6

N/A

3.3

2.0

5.0

UAE

2.9

2.2

2.5

1.2

N/A

1.4

N/A

10.0

10.0

10.0

Note: N/A – not required in credit models.

Alternative Downside scenarios for the UK

A number of events occurred over the course of 2018 that led 
management to re-evaluate the shape of the consensus 
distribution for the UK. Given the challenges facing economic 
forecasters in this environment, management was concerned that 
this distribution did not adequately represent downside risks for 
the UK. The high level of economic uncertainty that prevailed at 
the end of 2018, including the lack of progress in agreeing a clear 
plan for an exit from the EU and the uncertain performance of the 
UK economy after an exit, was a key factor in this consideration. In 
management’s view, the extent of this uncertainty justifies the use 
of the following Alternative Downside scenarios, used in place of 
the consensus Downside, with the assigned probabilities:

Alternative Downside scenario 1 (‘AD1’): Economic uncertainty 
could have a large impact on the UK economy resulting in a long 
lasting recession with a weak recovery. This scenario reflects the 
consequences of such a recession with an initial risk-premium 
shock and weaker long-run productivity growth. This scenario has 
been used with a 30% weighting.

Alternative Downside scenario 2 (‘AD2’): This scenario reflects the 
possibility that economic uncertainty could result in a deep 
cyclical shock triggering a steep depreciation in sterling, a sharp 
increase in inflation and an associated monetary policy response. 
This represents a tail risk and has been assigned a 5% weighting.

Alternative Downside scenario 3 (‘AD3’): This scenario reflects the 
possibility that the adverse impact associated with economic 
uncertainty currently in the UK could manifest over a far longer 
period of time with the worst effects occurring later than in the 
above two scenarios. This scenario is also considered a tail risk 
and has been assigned a 5% weighting.

96

HSBC Holdings plc Annual Report and Accounts 2018

The table below describes key macroeconomic variables and the 
probabilities for each of the Alternative Downside scenarios:

 Average 2019–2023

GDP growth rate

Inflation

Unemployment

Short-term interest rate

10-year Treasury bond yields

House price growth

Equity price growth

Probability

Alternative
Downside
scenario 1

Alternative
Downside
scenario 2

Alternative
Downside
scenario 3

%

0.5

2.2

6.5

0.4

1.8

(1.5)

(0.9)

30

%

(0.1)

2.4

8.0

2.5

4.0

(3.3)

(2.3)

5

%

(0.7)

2.7

7.7

2.5

4.0

(4.8)

(7.5)

5

Global trade Downside scenario

Continued escalation of trade- and tariff-related tensions 
throughout 2018 resulted in management modelling an additional 
Downside scenario for key Asia-Pacific economies. This additional 
scenario models the effects of a significant escalation in global 
tensions, stemming from trade disputes but going beyond 
increases in tariffs to affect non-tariff barriers, cross-border 
investment flows and threats to the international trade 
architecture. This scenario assumes actions that lie beyond 
currently enacted and proposed tariffs and has been modelled as 
an addition to the three consensus-driven scenarios for these 
economies. This scenario has been assigned a 5% weight, leaving 
5% assigned to the consensus Downside scenario, and has been 
used in addition to the consensus economic scenarios for eight 
Asia-Pacific markets, including HSBC’s major markets of Hong 
Kong and mainland China. In management’s judgement, the 

impact on the US and other countries is largely captured by the 
consensus Downside scenario.

Hong Kong

Key macroeconomic variables are shown in the table below:

Average 2019–2023

GDP growth rate (%)

Inflation (%)

Unemployment (%)

Short-term interest rate (%)

10-year Treasury bond yields (%)

House price growth (%)

Equity price growth (%)

Probability (%)

Hong Kong

Mainland
China

1.5

1.6

4.7

1.0

2.0

(2.0)

(3.5)

5

5.4

2.1

4.3

3.1

N/A

2.9

1.1

5

The conditions that resulted in departure from the consensus 
economic forecasts will be reviewed regularly as economic 
conditions change in future to determine whether these 
adjustments continue to be necessary. 

The tables above show the five-year average of GDP growth rate. 
The following graphs show the historical and forecasted GDP 
growth rate for the various economic scenarios in HSBC’s four 
largest markets.

US

6.0

5.0

4.0

3.0

2.0

1.0

0.0

-1.0

12

UK

4.0

3.0

2.0

1.0

0.0

‐1.0
‐2.0
‐3.0
‐4.0
‐5.0
‐6.0

13

14

15

16

17

18

19

20

21

22

23

Central

Upside

Downside

12

13

14 

15 

16

17 

18 

19

20 

21 

22

23

Central

Upside

Downside  

Alternative Downside 1

Alternative Downside 2 

AlternativeDownside 3

5.0

4.0

3.0

2.0

1.0

0.0

‐1.0

12

13

14

15

16

17

18

19 

20 

21 

22

23

Central

Upside

Downside

Global trade Downside

Mainland China

8.5

8.0

7.5

7.0

6.5

6.0

5.5

5.0

4.5

4.0

12

13

14

15

16

17

18

19 

20 

21

22

23

Central

Upside

Downside

 Global trade Downside

How economic scenarios are reflected in the wholesale 
calculation of ECL

HSBC has developed a globally consistent methodology for the 
application of forward economic guidance into the calculation of 
ECL by incorporating forward economic guidance into the 
estimation of the term structure of probability of default (‘PD’) and 
loss given default (‘LGD’). For PDs, we consider the correlation of 
forward economic guidance to default rates for a particular 
industry in a country. For LGD calculations we consider the 
correlation of forward economic guidance to collateral values and 
realisation rates for a particular country and industry. PDs and 
LGDs are estimated for the entire term structure of each 
instrument. 

For impaired loans, LGD estimates take into account independent 
recovery valuations provided by external consultants where 
available, or internal forecasts corresponding to anticipated 
economic conditions and individual company conditions. In 
estimating the ECL on impaired loans that are individually 
considered not to be significant, HSBC incorporates forward 
economic guidance proportionate to the probability-weighted 
outcome and the Central scenario outcome for non-stage 3 
populations.

How economic scenarios are reflected in the retail calculation 
of ECL

HSBC has developed and implemented a globally consistent 
methodology for incorporating forecasts of economic conditions 
into ECL estimates. The impact of economic scenarios on PD is 
modelled at a portfolio level. Historical relationships between 
observed default rates and macroeconomic variables are 
integrated into IFRS 9 ECL estimates by leveraging economic 
response models. The impact of these scenarios on PD is 
modelled over a period equal to the remaining maturity of 
underlying asset or assets. The impact on LGD is modelled for 
mortgage portfolios by forecasting future loan-to-value (‘LTV’) 
profiles for the remaining maturity of the asset by leveraging 
national level forecasts of the house price index and applying the 
corresponding LGD expectation.

HSBC Holdings plc Annual Report and Accounts 2018

97

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Impact of UK economic uncertainty on ECL

On initial adoption of IFRS 9 on 1 January 2018, additional ECL 
impairment allowances of $245m were recognised compared with 
those implied by consensus forecasts, due to the specific 
uncertainties facing the UK economy at that time. This adjustment 
was described as a ‘management overlay for economic 
uncertainty’ in the transitional disclosures. While consensus 
forecasts for the UK remained broadly stable during 2018, 
management remained concerned that the consensus distribution 
did not adequately reflect downside risks, particularly towards the 
end of 2018 as the level of risk increased. At 31 December 2018, 
management determined that its view of the distribution of 
possible economic outcomes in the UK was better reflected by 
using three additional Downside scenarios in place of the UK 
consensus Downside scenarios. This resulted in the recognition of 
additional impairment allowances of $410m compared with those 
implied by consensus forecasts, an increase of $165m in the 
adjustment to the consensus position compared with 
1 January 2018, to reflect the increased level of economic 
uncertainty in the UK.

We also considered developments after the balance sheet date 
and concluded that they did not necessitate any adjustment to the 
approach or judgements taken on 31 December 2018.

Economic scenarios sensitivity analysis of ECL estimates

The ECL outcome is sensitive to judgement and estimations made 
with regards to the formulation and incorporation of multiple 
forward-looking economic conditions described above. As a result, 
management assessed and considered the sensitivity of the ECL 
outcome against the forward-looking economic conditions as part 
of the ECL governance process by recalculating the ECL under 
each scenario described above for selected portfolios, applying a  

Wholesale analysis

IFRS 9 ECL sensitivity to future economic conditions13

100% weighting to each scenario in turn. The weighting is 
reflected in both the determination of significant increase in credit 
risk as well as the measurement of the resulting ECL. For 
wholesale credit risk exposures, the sensitivity analysis excludes 
ECL and financial instruments related to defaulted obligors 
because the measurement of ECL is relatively more sensitive to 
credit factors specific to the obligor than future economic 
scenarios. 

The economic scenarios are generated to capture HSBC’s view of 
a range of possible forecast economic conditions that is sufficient 
for the calculation of unbiased and probability-weighted ECL. 
Therefore, the ECL calculated for each of the scenarios represent a 
range of possible outcomes that have been evaluated to estimate 
ECL. As a result, the ECL calculated for the Upside and Downside 
scenarios should not be taken to represent the upper and lower 
limits of possible actual ECL outcomes. There is a high degree of 
estimation uncertainty in numbers representing tail risk scenarios 
when assigned a 100% weighting, and an indicative range is 
provided for the UK tail risk sensitivity analysis. A wider range of 
possible ECL outcomes reflects uncertainty about the distribution 
of economic conditions and does not necessarily mean that credit 
risk on the associated loans is higher than for loans where the 
distribution of possible future economic conditions is narrower. 
The recalculated ECL for each of the scenarios should be read in 
the context of the sensitivity analysis as a whole and in 
conjunction with the narrative disclosures provided below.

ECL under each scenario is given in dollar terms and as a 
percentage of the the gross carrying amount (and, for wholesale 
lending, the nominal amount for related-loan commitments and 
financial guarantees). 

ECL coverage of financial instruments subject 
to significant measurement uncertainty at
31 December 201814

Reported ECL
Gross carrying value/nominal amount15

Reported ECL coverage

Coverage ratios by scenario

Consensus Central scenario

Consensus Upside scenario

Consensus Downside scenario

Coverage ratios for alternative scenarios

UK AD 1

Tail risk scenarios (UK AD 2–3)

Trade Downside scenario

ECL amounts for alternative scenarios

UK AD 1

Tail risk scenarios (UK AD 2–3)

Trade Downside scenario

For footnotes see page 147.

UK

US Hong Kong

Mainland
China

Canada

Mexico

UAE

France

$m

906

$m

163

$m

162

$m

83

$m

81

$m

76

$m

74

$m

46

360,637

211,318

407,402

99,379

72,759

31,798

37,546

105,416

%

0.25

0.18

0.17

0.21

0.28

0.46 – 0.52

$m

1,000

1,700 – 1,900

%

0.08

0.08

0.07

0.09

%

0.04

0.04

0.04

0.04

%

0.08

0.08

0.08

0.09

%

0.11

0.11

0.10

0.12

%

0.24

0.24

0.19

0.30

%

0.20

0.20

0.18

0.21

%

0.04

0.04

0.04

0.06

$m

0.13

$m

0.15

$m

$m

$m

$m

$m

500

150

ECL coverage rates reflect the underlying observed credit defaults, 
the sensitivity to economic environment, extent of security and the 
effective maturity of the book. In certain economies such as the 
UK, the book is longer-dated relative to other economies such as 
Hong Kong. 

The additional scenarios for UK economic uncertainty could, if 
they occurred, increase ECL by three to 27 basis points compared 
with reported ECL for all wholesale financial instruments, and 

four to 42 basis points for loans and advances to customers 
including loan commitments and financial guarantees. The 
additional scenarios represent the elasticity between 
macroeconomic factors such as GDP and the risk of default. Hong 
Kong is typically a short-dated book with low defaults, which is 
reflected in the low ECL coverage ratio. 

98

HSBC Holdings plc Annual Report and Accounts 2018

Retail analysis

The geographies below were selected based on a 76% contribution to overall ECL within our retail lending business.

IFRS 9 ECL sensitivity to future economic conditions16

ECL coverage of loans and advances to 
customers at 31 December 201817

Reported ECL

Gross carrying amount

Reported ECL coverage

Coverage ratios by scenario

Consensus Central scenario

Consensus Upside scenario

Consensus Downside scenario

Coverage ratios for alternative scenarios

UK AD1

Tail risk scenarios (UK AD 2–3)

0.83–0.96

Trade Downside scenario

ECL for alternative scenarios

UK AD1

$m

900

$m

Tail risk scenarios (UK AD 2–3)

1100–1300

Trade Downside scenario

For footnotes see page 147.

UK Mexico

$m

705

$m

520

Hong
Kong

$m

341

UAE

France

US Malaysia Singapore Australia

Canada

$m

204

$m

150

$m

102

$m

93

$m

68

$m

58

$m

29

138,026

6,098

92,356

3,453

21,622

15,262

5,906

7,378

14,156

19,992

%

8.53

8.49

7.79

9.25

%

0.51

0.39

0.35

0.46

0.65

%

0.37

0.37

0.35

0.37

0.43

$m

400

%

5.90

5.89

5.66

6.06

%

0.69

0.69

0.69

0.70

%

0.67

0.66

0.61

0.75

%

1.58

1.56

1.39

1.75

%

0.92

0.89

0.82

0.91

%

0.41

0.41

0.38

0.44

%

0.15

0.15

0.14

0.16

$m

$m

$m

1.90

$m

0.98

$m

0.50

$m

$m

110

70

70

The most significant level of retail ECL sensitivity is in the UK and 
reflects management’s view on the level of economic uncertainty. 
Other key markets show similar relative levels of sensitivity 
regardless of differences in underlying levels of credit quality. 
Under certain economic conditions, economic factors can 
influence ECL in counter-intuitive ways (for example an increase in 
GDP growth accompanied by rising interest rates resulting in an 
increase in PDs) and it may be necessary to apply management 
judgement to the output, which following management review of 
the calculated ECL sensitivities, may require modelled output 
adjustments. 

An example of this is in France, where the ECL sensitivity results 
have been adjusted to more accurately reflect management’s 
views of ECL sensitivity under an upside and downside scenario 
by inverting the Upside and Downside ECL sensitivity.

For all the above sensitivity analyses, as the level of uncertainty, 
economic forecasts, historical economic variable correlations or 
credit quality changes, corresponding changes in the ECL 
sensitivity would occur. 

Reconciliation of changes in gross carrying/nominal 
amount and allowances for loans and advances to 
banks and customers including loan commitments and 
financial guarantees

The following disclosure provides a reconciliation by stage of the 
Group’s gross carrying/nominal amount and allowances for loans 
and advances to banks and customers, including loan 
commitments and financial guarantees. 

The transfers of financial instruments represents the impact of 
stage transfers upon the gross carrying/nominal amount and 
associated allowance for ECL. The net remeasurement of ECL 
arising from stage transfers represents the increase or decrease 
due to these transfers, for example, moving from a 12-month 
(stage 1) to a lifetime (stage 2) ECL measurement basis. Net 
remeasurement excludes the underlying CRR/PD movements of 
the financial instruments transferring stage. This is captured, along 
with other credit quality movements in the ‘changes in risk 
parameters – credit quality’ line item.

The ‘Net new and further lending/repayments’ represent the gross 
carrying/nominal amount and associated allowance ECL impact 
from volume movements within the Group’s lending portfolio.

HSBC Holdings plc Annual Report and Accounts 2018

99

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Reconciliation of changes in gross carrying/nominal amount and allowances for loans and advances to banks and customers including 
loan commitments and financial guarantees8

(Audited)

Non-credit impaired

Credit impaired

Stage 1

Stage 2

Stage 3

POCI

Total

Gross
carrying/
nominal
amount

Allow-
ance for
ECL

Gross
carrying/
nominal
amount

Allow-
ance for
ECL

Gross
carrying/
nominal
amount

Allow-
ance for
ECL

Gross
carrying/
nominal
amount

Allow-
ance for
ECL

Gross
carrying/
nominal
amount

Allow-
ance for
ECL

$m

$m

$m

$m

$m

$m

$m

$m

$m

$m

At 1 Jan 2018

1,446,857

(1,469) 102,032

(2,406)

15,083

(5,722)

1,042

(242) 1,565,014

(9,839)

Transfers of financial instruments:

(8,747)

(685)

3,582

1,185

5,165

(500)

–  transfers from stage 1 to stage 2

(84,181)

319

84,181

(319)

–  transfers from stage 2 to stage 1

–  transfers to stage 3

–  transfers from stage 3

Net remeasurement of ECL arising from
transfer of stage

77,325

(2,250)

359

—

(999)

(77,325)

(4,439)

1,165

35

(40)

620

999

607

—

—

6,689

(102)

(1,524)

—

(605)

—

—

—

(642)

142

(103)

—

—

—

—

—

—

Net new and further lending/repayments

126,868

(512)

(16,162)

564

(2,902)

733

(587)

Changes in risk parameters – credit quality

Changes to model used for ECL calculation

Assets written off

Foreign exchange

Others

At 31 Dec 2018

—

—

—

(52,983)

(156)

423

—

—

76

98

—

—

—

(2,863)

(348)

1,511,839

(1,449)

86,241

ECL release/(charge) for the period

531

(1,087)

—

—

99

(28)

(2,278)

(1,128)

—

—

(2,238)

—

(2,568)

2,552

(636)

90

14,232

232

(89)

(5,135)

(1,608)

—

—

(1)

(26)

(94)

334

Recoveries

Others

Total change in ECL for the period

For footnotes, see page 147.

—

—

—

—

—

—

—

—

—

—

—

(88)

107,217

827

—

—

(2,953)

—

(2,569)

2,553

—

—

—

—

—

—

42

(51)

—

1

6

50

(56,508)

(508)

(194) 1,612,646

(9)

413

31

(9,056)

(2,214)

408

(87)

(1,893)

As above

Other financial assets measured at amortised cost

Non-trading reverse purchase agreement commitments

Summary of financial instruments to which the impairment requirements in
IFRS 9 are applied/Summary consolidated income statement

Debt instruments measured at FVOCI

Total allowance for ECL/total income statement ECL charge for the period

At 31 Dec 2018

12 months ended 
31 Dec 2018

Gross carrying/nominal
amount

Allowance for ECL

ECL charge

$m

1,612,646

582,917

65,381

2,260,944

343,110

n/a

$m

(9,056)

(55)

—

(9,111)

(84)

(9,195)

$m

(1,893)

21

—

(1,872)

105

(1,767)

As shown in the above table, the allowance for ECL for loans and 
advances to customers and banks and relevant loan commitments 
and financial guarantees decreased $783m during the period from 
$9,839m at 1 January 2018 to $9,056m at 31 December 2018.

Credit quality

Credit quality of financial instruments

(Audited)

This decrease was primarily driven by:

•  $827m relating to underlying net book volume movements, 
which included the ECL allowance associated with new 
originations, assets derecognised and net further lending;

•  $2,553m of assets written off; and

•  foreign exchange and other movements of $444m.

These decreases were partially offset by increases of:

•  $2,953m relating to underlying credit quality changes, 

including the credit quality impact of financial instruments 
transferring between stages; and

•  $88m relating to the net remeasurement impact of stage 

transfers. 

The ECL charge for the period of $2,214m presented in the above 
table comprises $2,953m relating to underlying credit quality 
changes, including the credit quality impact of financial 
instruments transferring between stage, $88m relating to the net 
remeasurement impact of stage transfers, partly offset by $827m 
relating to underlying net book volume movements. Summary 
views of the movement in wholesale and personal lending are 
presented on pages 106 and 116.

100

HSBC Holdings plc Annual Report and Accounts 2018

We assess the credit quality of all financial instruments that are 
subject to credit risk. The credit quality of financial instruments is 
a point-in-time assessment of the probability of default of financial 
instruments, whereas IFRS 9 stages 1 and 2 are determined based 
on relative deterioration of credit quality since initial recognition. 
Accordingly, for non-credit-impaired financial instruments, there is 
no direct relationship between the credit quality assessment and 
IFRS 9 stages 1 and 2, though typically the lower credit quality 
bands exhibit a higher proportion in stage 2.
The five credit quality classifications each encompass a range of 
granular internal credit rating grades assigned to wholesale and 
personal lending businesses and the external ratings attributed by 
external agencies to debt securities, as shown in the table on 
page 80. Under IAS 39, personal lending credit quality was 
disclosed based on expected-loss percentages. Under IFRS 9, 
personal lending credit quality is now disclosed based on a 12-
month point-in-time PD adjusted for multiple economic scenarios. 
The credit quality classifications for wholesale lending are 
unchanged and are based on internal credit risk ratings.

 
Distribution of financial instruments by credit quality

(Audited)

In-scope for IFRS 9

Loans and advances to customers
held at amortised cost

–  personal

–  corporate and commercial

–  non-bank financial institutions

Loans and advances to banks held
at amortised cost

Cash and balances at central
banks

Items in the course of collection
from other banks

Hong Kong Government
certificates of indebtedness

Reverse repurchase agreements –
non-trading

Financial investments

Prepayments, accrued income and
other assets

–  endorsements and acceptances

–  accrued income and other

Debt instruments measured at fair 
value through other 
comprehensive income18

Out-of-scope for IFRS 9

Trading assets

Other financial assets designated
and otherwise mandatorily
measured at fair value through
profit or loss

Derivatives

Assets held for sale

Total gross carrying amount on
balance sheet

Loan and other credit-related
commitments

Financial guarantees

In-scope: Irrevocable loan
commitments and financial
guarantees

Loan and other credit-related 
commitments19

Performance and other guarantees

Out-of-scope: Revocable loan 
commitments and non-
financial guarantees

For footnotes, see page 147.

Gross carrying/notional amount

Good

Satisfactory

Sub-
standard

Credit
impaired

$m

$m

$m

$m

Allowance for
ECL/ other
credit
provisions

$m

Total

$m

Net

$m

244,199

43,764

181,984

18,451

230,357

27,194

189,357

13,806

16,993

2,182

14,339

472

13,321

4,581

8,510

230

990,321

394,337

534,577

61,407

(8,625)

(2,947)

(5,552)

(126)

981,696

391,390

529,025

61,281

Strong

$m

485,451

316,616

140,387

28,448

60,249

7,371

4,549

160,995

1,508

324

5,765

35,859

200,774

56,031

55,424

1,514

53,910

21

—

29,423

5,703

8,069

4,358

3,711

1

—

12,607

949

9,138

3,604

5,534

11

18

—

—

—

1

181

155

26

319,632

12,454

7,210

2,558

139,484

18,888

16,991

1,871

6,079

169,121

—

2,163

31,225

—

6,683

6,813

—

1,694,864

361,024

295,622

373,302

137,076

9,716

7,400

75,478

5,505

9

625

—

22,267

0.9%

5,233

597

—

—

—

—

—

—

126

3

123

12

—

—

41

—

72,180

(13)

72,167

162,845

(2)

162,843

5,787

35,859

242,804

62,684

72,938

9,634

63,304

—

—

—

(18)

(35)

(11)

(24)

5,787

35,859

242,804

62,666

72,903

9,623

63,280

341,866

(84)

341,782

177,234

—

177,234

14,934

207,825

—

—

—

—

14,934

207,825

—

13,500

2,387,277

(8,777)

2,378,500

0.6%

100%

919

300

592,008

23,518

(325)

(93)

591,683

23,425

383,018

144,476

80,983

5,830

1,219

615,526

(418)

615,108

188,258

26,679

—

—

25,743

16,790

—

1,869

—

403

188,258

71,484

—

(99)

188,258

71,385

214,937

25,743

16,790

1,869

403

259,742

(99)

259,643

HSBC Holdings plc Annual Report and Accounts 2018

101

Percentage of total credit quality

71.0%

15.1%

12.4%

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Distribution of financial instruments to which the impairment requirements in IFRS 9 are applied, by credit quality and stage 
allocation

(Audited)

Gross carrying/notional amount

Strong

Good Satisfactory

Sub-
standard

Credit
impaired

Footnotes

$m

$m

$m

$m

$m

Total

$m

Allowance
for ECL

$m

Net

$m

Loans and advances to customers at
amortised cost

–  stage 1

–  stage 2

–  stage 3

–  POCI

Loans and advances to banks at
amortised cost

–  stage 1

–  stage 2

–  stage 3

–  POCI

Other financial assets measured at
amortised cost

–  stage 1

–  stage 2

–  stage 3

–  POCI

Loan and other credit-related
commitments

–  stage 1

–  stage 2

–  stage 3

–  POCI

Financial guarantees

8

–  stage 1

–  stage 2

–  stage 3

–  POCI

485,451

244,199

230,357

483,907

233,843

191,851

1,544

10,356

38,506

16,993

5,587

11,380

—

—

60,249

60,199

50

—

—

514,848

514,525

323

—

—

—

—

7,371

7,250

121

—

—

44,724

44,339

385

—

—

373,302

137,076

372,597

132,220

705

—

—

9,716

9,582

134

—

—

4,856

—

—

7,400

6,879

521

—

—

—

—

4,549

4,413

136

—

—

23,019

22,184

835

—

—

75,478

63,457

12,021

—

—

5,505

4,264

1,241

—

—

—

26

11

11

—

—

—

200

70

130

—

—

5,233

976

4,257

—

—

597

159

438

—

—

13,321

990,321

(8,625)

981,696

—

—

13,023

298

—

—

—

—

—

915,188

61,786

13,023

324

72,180

71,873

307

—

—

126

582,917

—

—

126

—

581,118

1,673

126

—

919

592,008

—

—

912

7

300

—

—

297

3

569,250

21,839

912

7

23,518

20,884

2,334

297

3

(1,276)

(2,108)

(5,047)

(194)

(13)

(11)

(2)

—

—

(55)

(27)

(6)

(22)

—

(325)

(143)

(139)

(43)

—

(93)

(19)

(29)

(45)

—

913,912

59,678

7,976

130

72,167

71,862

305

—

—

582,862

581,091

1,667

104

—

591,683

569,107

21,700

869

7

23,425

20,865

2,305

252

3

At 31 Dec 2018

1,443,566

440,770

338,908

23,034

14,666

2,260,944

(9,111)

2,251,833

Debt instruments at FVOCI

18

–  stage 1

–  stage 2

–  stage 3

–  POCI

319,623

12,358

9

—

—

96

—

—

6,856

354

—

—

2,218

340

—

—

At 31 Dec 2018

319,632

12,454

7,210

2,558

For footnotes, see page 147.

—

—

8

4

12

341,055

799

8

4

(33)

(50)

(1)

—

341,022

749

7

4

341,866

(84)

341,782

102

HSBC Holdings plc Annual Report and Accounts 2018

Distribution of financial instruments to which the impairment requirements in IFRS 9 are applied, by credit quality and stage allocation 
(continued)

Gross carrying/notional amount

Good

Satisfactory Sub-standard

$m

$m

$m

227,146

211,084

16,062

220,089

180,002

40,087

17,922

4,599

13,323

—

—

7,692

7,351

341

—

—

47,347

47,019

328

—

—

121,508

115,008

6,500

—

—

7,086

6,590

496

—

—

—

—

3,890

3,642

248

—

—

39,595

38,929

666

—

—

74,694

64,429

10,265

—

—

7,408

5,500

1,908

—

—

—

—

26

10

16

—

—

862

546

316

—

—

6,431

1,591

4,840

—

—

807

323

484

—

—

Strong

$m

479,067

475,881

3,186

—

—

70,959

70,024

935

—

—

469,898

469,691

207

—

—

341,580

338,855

2,725

—

—

10,339

9,608

731

—

—

Credit
impaired

$m

14,856

—

—

13,882

974

15

—

—

15

—

162

—

—

155

7

1,045

—

—

999

46

209

—

—

187

22

Total

$m

959,080

871,566

72,658

13,882

974

82,582

81,027

1,540

15

—

557,864

556,185

1,517

155

7

545,258

519,883

24,330

999

46

25,849

22,021

3,619

187

22

Allowance for
ECL

$m

(9,343)

(1,309)

(2,201)

(5,591)

(242)

(23)

(17)

(4)

(2)

—

 Net

$m

949,737

870,257

70,457

8,291

732

82,559

81,010

1,536

13

—

(114)

557,750

(28)

(4)

(82)

—

(376)

(126)

(183)

(67)

—

(97)

(17)

(18)

(62)

—

556,157

1,513

73

7

544,882

519,757

24,147

932

46

25,752

22,004

3,601

125

22

1,371,843

410,779

345,676

26,048

16,287

2,170,633

(9,953)

2,160,680

297,753

208

—

—

6,678

108

—

—

12,941

147

—

—

2,450

1,826

—

—

297,961

6,786

13,088

4,276

—

—

584

—

584

319,822

2,289

584

—

322,695

(28)

(142)

(14)

—

(184)

319,794

2,147

570

—

322,511

Loans and advances to customers at
amortised cost

Footnotes

–  stage 1

–  stage 2

–  stage 3

–  POCI

Loans and advances to banks at
amortised cost

–  stage 1

–  stage 2

–  stage 3

–  POCI

Other financial assets measured at
amortised cost

–  stage 1

–  stage 2

–  stage 3

–  POCI

Loan and other credit-related
commitments

–  stage 1

–  stage 2

–  stage 3

–  POCI

Financial guarantees

–  stage 1

–  stage 2

–  stage 3

–  POCI

At 1 Jan 2018

7

8

Debt instruments at FVOCI

18

–  stage 1

–  stage 2

–  stage 3

–  POCI

At 1 Jan 2018

For footnotes, see page 147.

Credit-impaired loans

(Audited)

HSBC determines that a financial instrument is credit impaired and 
in stage 3 by considering relevant objective evidence, primarily 
whether:

•  contractual payments of either principal or interest are past due 

for more than 90 days;

•  there are other indications that the borrower is unlikely to pay, 
such as when a concession has been granted to the borrower 
for economic or legal reasons relating to the borrower’s 
financial condition; and

•  the loan is otherwise considered to be in default. If such 

unlikeliness to pay is not identified at an earlier stage, it is 
deemed to occur when an exposure is 90 days past due, even 

where regulatory rules permit default to be defined based on 180 
days past due. Therefore, the definitions of credit impaired and 
default are aligned as far as possible so that stage 3 represents all 
loans that are considered defaulted or otherwise credit impaired.

Renegotiated loans and forbearance

The following table shows the gross carrying amounts of the 
Group’s holdings of renegotiated loans and advances to 
customers by industry sector and by stages. Wholesale 
renegotiated loans are classified as stage 3 until there is sufficient 
evidence to demonstrate a significant reduction in the risk of non-
payment of future cash flows, observed over a minimum one-year 
period, and there are no other indicators of impairment. Personal 
renegotiated loans are deemed to remain credit impaired until 
repayment or derecognition.

HSBC Holdings plc Annual Report and Accounts 2018

103

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Renegotiated loans and advances to customers at amortised cost by stage allocation

Stage 1

$m

Stage 2

$m

Stage 3

$m

Gross carrying amount

Personal

–  first lien residential mortgages

–  other personal lending

Wholesale

–  corporate and commercial

–  non-bank financial institutions

At 31 Dec 2018

Allowance for ECL

Personal

–  first lien residential mortgages

–  other personal lending

Wholesale

–  corporate and commercial

–  non-bank financial institutions

At 31 Dec 2018

—

—

—

1,532

1,517

15

1,532

—

—

—

(29)

(29)

—

(29)

Renegotiated loans and advances to customers by geographical region

—

—

—

1,193

1,193

—

1,193

—

—

—

(49)

(49)

—

(49)

2,248

1,641

607

3,845

3,789

56

6,093

(381)

(186)

(195)

(1,461)

(1,438)

(23)

(1,842)

North
America

Latin 
America

POCI

$m

—

—

—

270

270

—

270

—

—

—

(146)

(146)

—

(146)

Total

$m

UK

$m

9,088

3,609

Total

$m

2,248

1,641

607

6,840

6,769

71

9,088

(381)

(186)

(195)

(1,685)

(1,662)

(23)

(2,066)

Hong
Kong

$m

305

Europe

$m

4,533

Asia

$m

864

MENA

$m

$m

1,973

1,352

$m

366

Excluding foreign exchange movements, the total wholesale 
lending growth was driven by a $32bn increase in corporate and 
commercial balances. The primary driver of this increase was Asia 
($18.6bn), most notably in Hong Kong ($14bn), India ($1.5bn) and 
Australia ($1.1bn). Other notable increases were observed in the 
UK ($5.2bn), the UAE ($2.3bn) and Canada ($3.6bn). This growth 
was partly offset by a $7.7bn decrease in loans and advances to 
banks. 

The allowance for ECL attributable to wholesale lending, excluding 
off-balance sheet commitments and financial guarantees, of 
$5.7bn, decreased from $6.3bn on 1 January 2018. This was 
primarily driven by releases related to the Group’s oil and gas 
sector and by favourable foreign exchange movements.

At 31 Dec 2018

Wholesale lending

This section provides further detail on the regions, countries and 
products driving the movement in wholesale loans and advances 
to customers and banks, with the impact of foreign exchange 
separately identified. Product granularity is also provided by stage 
with geographical data presented for loans and advances to 
customers, banks, other credit commitments, financial guarantees 
and similar contracts. Additionally, this section provides a 
reconciliation of the opening 1 January 2018 to 31 December 2018 
closing gross carrying/nominal amounts and the associated 
allowance for ECL.

Wholesale lending of $668bn increased by $1bn from $667bn 
since the Group transitioned to IFRS 9 on 1 January 2018. This 
increase included adverse foreign exchange movements of $23bn. 

104

HSBC Holdings plc Annual Report and Accounts 2018

Total wholesale lending for loans and advances to banks and customers by stage distribution

Gross carrying amount

Allowance for ECL

Corporate and commercial

481,262

44,779

8,212

324

534,577

(812)

(3,848)

(194)

(5,552)

Stage 1

Stage 2

Stage 3

$m

$m

$m

POCI

$m

Total

Stage 1

Stage 2

Stage 3

$m

$m

$m

POCI

$m

Total

$m

–  agriculture, forestry and fishing

–  mining and quarrying

–  manufacturing

–  electricity, gas, steam and air-

conditioning supply

–  water supply, sewerage, waste 
management and remediation

5,361

12,094

92,606

1,102

1,717

236

359

2

2

6,701

14,172

11,404

1,569

125

105,704

14,522

1,422

3,335

164

40

24

–  construction

12,919

1,116

1,168

–  wholesale and retail trade, repair of 
motor vehicles and motorcycles

83,751

12,225

1,652

–  transportation and storage

–  accommodation and food 

–  publishing, audiovisual and 

broadcasting

–  real estate

–  professional, scientific and technical 

activities

–  administrative and support services

–  public administration and defence, 

compulsory social security

–  education

–  health and care

–  arts, entertainment and recreation

–  other services

–  activities of households

–  extra-territorial organisations and 

bodies activities

–  government

–  asset-backed securities

Non-bank financial institutions

Loans and advances to banks

23,327

19,385

19,758

116,132

21,282

22,820

1,425

1,713

3,710

4,326

13,259

770

49

7,905

813

59,245

71,873

1,825

1,889

1,224

5,985

941

1,843

30

102

457

676

411

59

3

168

16

1,932

307

351

270

189

1,115

350

437

8

14

141

39

242

1

7

—

—

230

—

(34)

(51)

(156)

(60)

(2)

(41)

(117)

(94)

(791)

(1)

(2)

(167)

(176)

(83)

(1,162)

(15)

(54)

(147)

(17)

(524)

—

(44)

(115)

(128)

(968)

(24)

(636)

(1,218)

(166)

(168)

(142)

(771)

(171)

(256)

(9)

(24)

(59)

(33)

(202)

—

(1)

(7)

(13)

(126)

(13)

(7)

(1)

(1)

—

—

—

(1)

—

—

—

—

—

—

—

—

—

—

—

(46)

(41)

(16)

(80)

(29)

(48)

(3)

(7)

(16)

(9)

(31)

—

—

(1)

(13)

(31)

(2)

(82)

(83)

(84)

(594)

(113)

(166)

(5)

(6)

(33)

(15)

(140)

—

(1)

—

—

(51)

—

60

16,044

—

51

37

38

3

1

1

—

3

—

—

—

—

1

—

—

—

—

—

—

3,523

15,254

97,665

25,541

21,547

21,172

123,233

22,573

25,103

1,463

1,829

4,308

5,041

13,913

830

59

8,073

829

61,407

72,180

$m

(698)

(15)

(29)

(132)

(18)

(5)

(27)

(37)

(43)

(42)

(97)

(29)

(41)

(1)

(11)

(10)

(9)

(31)

—

—

(6)

—

(44)

(11)

(753)

(366)

(313)

(179)

(99)

(73)

(37)

(98)

At 31 Dec 2018

By geography

Europe

– of which: UK

Asia

– of which: Hong Kong

MENA

North America

Latin America

At 31 Dec 2018

612,380

47,018

8,442

324

668,164

190,387

133,004

314,591

194,186

25,684

62,631

19,087

19,073

15,370

17,729

8,425

2,974

6,928

314

4,233

2,928

1,736

729

1,769

314

390

150

213,843

8

92

69

53

—

29

151,310

334,148

203,409

30,480

69,873

19,820

612,380

47,018

8,442

324

668,164

(753)

(845)

(3,899)

(194)

(5,691)

(529)

(471)

(121)

(54)

(77)

(107)

(11)

(845)

(1,598)

(998)

(1,040)

(413)

(974)

(101)

(186)

(102)

—

(36)

(35)

(46)

—

(10)

(2,595)

(1,782)

(1,376)

(601)

(1,170)

(245)

(305)

(3,899)

(194)

(5,691)

Total wholesale lending for loans and other credit-related commitments and financial guarantees8 by stage distribution

Corporate and commercial

Financial

At 31 Dec 2018

By geography

Europe

– of which: UK

Asia

– of which: Hong Kong

MENA

North America

Latin America

At 31 Dec 2018

For footnotes, see page 147.

Nominal amount

Allowance for ECL

Stage 1

Stage 2

Stage 3

POCI

Total

Stage 1

Stage 2

Stage 3

$m

266,489

117,542

384,031

203,092

82,572

61,206

27,022

5,304

111,494

2,935

$m

21,087

1,323

22,410

9,726

6,378

3,076

1,115

732

8,850

26

$m

791

6

797

614

442

102

89

18

62

1

384,031

22,410

797

$m

10

$m

288,377

— 118,871

10

407,248

10

213,442

—

—

—

—

89,392

64,384

28,226

6,054

— 120,406

—

10

2,962

407,248

$m

(142)

(7)

(149)

(82)

(69)

(39)

(12)

(8)

(17)

(3)

$m

(161)

(6)

(167)

(66)

(57)

(16)

(2)

(10)

(75)

—

(149)

(167)

$m

(87)

(1)

(88)

(53)

(39)

(28)

(27)

(2)

(4)

(1)

(88)

POCI

$m

—

—

—

—

—

—

—

—

—

—

—

Total

$m

(390)

(14)

(404)

(201)

(165)

(83)

(41)

(20)

(96)

(4)

(404)

HSBC Holdings plc Annual Report and Accounts 2018

105

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Wholesale lending – reconciliation of changes in gross carrying/nominal amount and allowances for loans and advances to banks and
customers including loan commitments and financial guarantees8

(Audited)

Non-credit impaired

Credit impaired

Stage 1

Stage 2

Stage 3

POCI

Total

At 1 Jan 2018

Transfers of financial instruments

Net remeasurement of ECL arising
from transfer of stage

Net new and further lending/
repayments

Changes to risk parameters – credit
quality

Assets written off

Foreign exchange and other

At 31 Dec 2018

Gross
carrying/
nominal
amount

$m

897,529

(4,477)

Gross
carrying/
nominal
amount

Allowance
for ECL

Gross
carrying/
nominal
amount

Allowance
for ECL

Gross
carrying/
nominal
amount

Allowance
for ECL

Gross
carrying/
nominal
amount

Allowance
for ECL

Allowance
for ECL

$m

(873)

(274)

$m

84,354

1,535

$m

$m

$m

$m

$m

$m

$m

(1,249)

10,209

(4,410)

1,042

(242)

993,134

(6,774)

386

2,942

(112)

—

—

—

—

—

—

—

(61)

—

262

—

(231)

—

(92)

74,107

(271)

(13,709)

342

(2,414)

406

(587)

42

57,397

519

—

—

(36,104)

931,055

157

—

97

—

—

(2,777)

(301)

—

(1,041)

—

41

(1,182)

1,172

(316)

90

(902)

69,403

(1,012)

9,239

(3,987)

—

(1)

(120)

334

(51)

1

56

—

(1,236)

(1,183)

(39,317)

1,173

284

(194) 1,010,031

(6,095)

ECL release/(charge) for the period

148

(190)

(727)

(9)

Recoveries

Others

Total change in ECL for the period

 For footnotes, see page 147.

As shown in the above table, the allowance for ECL for loans and 
advances to customers and banks and relevant loan commitments 
and financial guarantees decreased $679m during the period from 
$6,774m at 1 January 2018 to $6,095m at 31 December 2018.

This overall decrease was primarily driven by:

• 

• 

$1,173m of assets written off; 

$519m relating to underlying net book volume 
movements, which included the ECL allowance 
associated with new originations, assets derecognised 
and net further lending; and

(778)

118

(69)

(729)

• 

foreign exchange and other movements of $284m.

These decreases were partially offset by increases of:

• 

• 

$1,236m relating to underlying credit quality changes, 
including the credit quality impact of financial 
instruments transferring between stages; and

$61m relating to the net remeasurement impact of stage 
transfers.

Wholesale lending – distribution of financial instruments by credit quality

Gross carrying/nominal amount

Strong

Good Satisfactory

Sub-
standard

Credit
impaired

$m

$m

$m

$m

$m

Total

$m

Allowance
for ECL

$m

By geography

Europe

of which: UK

Asia

of which: Hong Kong

MENA

North America

Latin America

At 31 Dec 2018

60,145

39,840

62,098

46,396

143,864

100,437

82,854

10,393

10,952

3,730

63,564

7,905

31,278

6,088

79,466

56,974

86,065

55,357

9,173

24,708

8,300

229,084

207,806

207,712

Percentage of total credit quality

34.3%

31.1%

31.1%

7,752

5,164

1,977

837

1,186

2,621

1,286

14,822

2.2%

4,382

2,936

1,805

797

1,823

314

416

8,740

1.3%

213,843

151,310

334,148

203,409

30,480

69,873

19,820

668,164

100.0%

Net

$m

211,248

149,528

332,772

202,808

29,310

69,628

19,515

(2,595)

(1,782)

(1,376)

(601)

(1,170)

(245)

(305)

(5,691)

662,473

Our risk rating system facilitates the internal ratings-based 
approach under the Basel framework adopted by the Group to 
support calculation of our minimum credit regulatory capital 
requirement. The customer risk rating (‘CRR’) 10-grade scale 
summarises a more granular underlying 23-grade scale of obligor 
probability of default ('PD'). All corporate customers are rated 
using the 10- or 23-grade scale, depending on the degree of 
sophistication of the Basel approach adopted for the exposure. 

Each CRR band is associated with an external rating grade by 
reference to long-run default rates for that grade, represented by 
the average of issuer-weighted historical default rates. This 
mapping between internal and external ratings is indicative and 
may vary over time. The PD ranges above are the Basel one-year 
PD ranges. The credit quality classifications can be found on 
page 79.

106

HSBC Holdings plc Annual Report and Accounts 2018

Corporate &
commercial
– CRR 1

– CRR 2

– CRR 3

– CRR 4

– CRR 5

– CRR 6

– CRR 7

– CRR 8

– CRR 9/10

Non-bank
financial
institutions

– CRR 1

– CRR 2

– CRR 3

– CRR 4

– CRR 5

– CRR 6

– CRR 7

– CRR 8

0.000 to 0.053

0.054 to 0.169

0.170 to 0.740

0.741 to 1.927

1.928 to 4.914

4.915 to 8.860

8.861 to 15.000

15.001 to 99.999

– CRR 9/10

100.000

Banks

– CRR 1

– CRR 2

– CRR 3

– CRR 4

– CRR 5

– CRR 6

– CRR 7

– CRR 8

– CRR 9/10

At 31 Dec
2018

0.000 to 0.053

0.054 to 0.169

0.170 to 0.740

0.741 to 1.927

1.928 to 4.914

4.915 to 8.860

8.861 to 15.000

15.001 to 99.999

100.000

Wholesale lending – credit risk profile by obligor grade for loans and advances at amortised cost

Gross carrying amount

Allowance for ECL

Basel one-year PD
range

Stage 1 Stage 2

Stage
3

POCI

Total

Stage
1

Stage
2

Stage
3

POCI

%

$m

$m

$m

$m

$m

$m

$m

$m

$m

Total

$m

481,262 44,779

8,212

324 534,577

(698)

(812)

(3,848)

(194)

(5,552)

0.000 to 0.053

0.054 to 0.169

45,401

94,002

67

917

0.170 to 0.740

174,260

7,723

0.741 to 1.927

114,007 12,294

1.928 to 4.914

48,258 14,799

4.915 to 8.860

8.861 to 15.000

15.001 to 99.999

100.000

3,787

1,235

312

—

4,419

2,875

1,685

—

—

—

—

—

—

—

—

— 45,468

— 94,919

(4)

(17)

(2)

(4)

— 181,983

(162)

(85)

— 126,301

(231)

(114)

— 63,057

(209)

(252)

22

4

—

8,228

4,114

1,997

8,510

(41)

(22)

(12)

—

(103)

(147)

(105)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

(6)

(21)

(247)

(345)

(461)

(144)

(169)

(117)

— 8,212

298

— (3,848)

(194)

(4,042)

47.5

ECL
coverage

Mapped
external rating

%

1.0

— AA- and above

—

0.1

0.3

0.7

1.8

4.1

5.9

A+ to A-

BBB+ to BBB-

BB+ to BB-

BB- to B

B-

CCC+

CCC to C

D

59,245

1,932

230

— 61,407

(44)

(31)

(51)

13,256

15,172

18,024

7,530

5,032

61

169

1

—

71,873

47,680

12,519

7,250

4,032

381

8

1

2

—

—

20

427

789

456

133

23

84

—

307

32

18

121

118

18

—

—

—

—

—

—

—

—

—

—

—

—

230

—

—

—

—

—

—

—

—

—

—

— 13,256

— 15,192

— 18,451

—

—

—

—

—

—

8,319

5,488

194

192

85

230

(1)

(2)

(13)

(10)

(14)

—

(4)

—

—

— 72,180

(11)

— 47,712

— 12,537

—

—

—

—

—

—

—

7,371

4,150

399

8

1

2

—

(3)

(2)

(3)

(3)

—

—

—

—

—

—

—

(1)

(2)

(5)

(2)

(1)

(20)

—

(2)

—

—

(1)

(1)

—

—

—

—

—

—

—

—

—

—

—

—

—

(51)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

(126)

0.2

(1)

(2)

(14)

(12)

(19)

(2)

(5)

(20)

(51)

(13)

(3)

(2)

(4)

(4)

—

—

—

—

—

— AA- and above

A+ to A-

BBB+ to BBB-

BB+ to BB-

BB- to B

B-

CCC+

CCC to C

D

—

0.1

0.1

0.3

1.0

2.6

23.5

22.2

—

— AA- and above

—

0.1

0.1

—

—

—

—

—

A+ to A-

BBB+ to BBB-

BB+ to BB-

BB- to B

B-

CCC+

CCC to C

D

612,380 47,018

8,442

324 668,164

(753)

(845)

(3,899)

(194)

(5,691)

0.9

HSBC Holdings plc Annual Report and Accounts 2018

107

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Wholesale lending – credit risk profile by obligor grade for loans and advances at amortised cost (continued)

ECL
coverage

Mapped external
rating

Gross carrying amount

Allowance for ECL

Basel one-year PD
range

Stage 1

Stage 2

Stage
3

POCI

Total

Stage 1

Stage 2

Stage
3

POCI

%

$m

$m

$m

$m

$m

$m

$m

$m

$m

Total

$m

456,837

53,262

9,064

974 520,137

(701)

(1,037)

(4,073)

(242)

(6,053)

0.000 to 0.053

0.054 to 0.169

43,578

96,876

440

1,016

0.170 to 0.740 163,453

10,373

0.741 to 1.927 107,755

16,368

1.928 to 4.914

41,042

14,337

4.915 to 8.860

2,641

8.861 to 15.000

15.001 to 99.999

100.000

881

611

—

6,363

2,528

1,837

—

—

—

—

—

—

—

—

— 44,018

— 97,892

— 173,826

20 124,143

— 55,379

27

—

—

9,031

3,409

2,448

9,991

(7)

(25)

(173)

(256)

(190)

(35)

(6)

(9)

—

(3)

(1)

(86)

(232)

(192)

(272)

(107)

(144)

—

—

—

—

—

—

—

—

—

—

—

—

—

(1)

—

—

(10)

(26)

(259)

(488)

(382)

(308)

(113)

(153)

— 9,064

927

— (4,073)

(241)

(4,314)

43.2

%

1.2

—

—

0.1

0.4

0.7

3.4

3.3

6.3

60,424

3,042

408

— 63,874

(27)

(8)

(208)

0.000 to 0.053

0.054 to 0.169

0.170 to 0.740

0.741 to 1.927

1.928 to 4.914

4.915 to 8.860

8.861 to 15.000

15.001 to 99.999

100.000

0.000 to 0.053

0.054 to 0.169

0.170 to 0.740

0.741 to 1.927

1.928 to 4.914

4.915 to 8.860

8.861 to 15.000

15.001 to 99.999

100.000

14,210

17,831

17,344

6,167

4,451

417

4

—

—

81,027

55,343

14,681

7,351

3,072

570

4

2

4

—

1

144

1,057

1,102

373

345

8

12

—

1,540

529

406

341

47

201

13

1

2

—

—

—

—

—

—

—

—

—

408

15

—

—

—

—

—

—

—

—

15

— 14,211

— 17,975

— 18,401

—

—

—

—

—

—

7,269

4,824

762

12

12

408

— 82,582

— 55,872

— 15,087

—

—

—

—

—

—

—

7,692

3,119

771

17

3

6

15

(1)

(2)

(7)

(4)

(4)

(9)

—

—

—

(17)

(4)

(5)

(5)

(3)

—

—

—

—

—

—

—

—

(2)

(3)

(2)

—

(1)

—

—

—

—

—

—

—

—

— (208)

(4)

—

(2)

(1)

—

(1)

—

—

—

—

(2)

—

—

—

—

—

—

—

—

(2)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

(243)

(1)

(2)

(7)

(6)

(7)

(11)

—

(1)

(208)

(23)

(4)

(7)

(6)

(3)

(1)

—

—

—

(2)

598,288

57,844

9,487

974 666,593

(745)

(1,049)

(4,283)

(242)

(6,319)

0.4

—

—

—

0.1

0.1

1.4

—

8.3

51.0

—

—

—

0.1

0.1

0.1

—

—

—

13.3

0.9

AA- and above

A+ to A-

BBB+ to BBB-

BB+ to BB-

BB- to B

B-

CCC+

CCC to C

D

AA- and above

A+ to A-

BBB+ to BBB-

BB+ to BB-

BB- to B

B-

CCC+

CCC to C

D

AA- and above

A+ to A-

BBB+ to BBB-

BB+ to BB-

BB- to B

B-

CCC+

CCC to C

D

Corporate and
commercial

– CRR 1

– CRR 2

– CRR 3

– CRR 4

– CRR 5

– CRR 6

– CRR 7

– CRR 8

– CRR 9/10

Non-bank financial
institutions

– CRR 1

– CRR 2

– CRR 3

– CRR 4

– CRR 5

– CRR 6

– CRR 7

– CRR 8

– CRR 9/10

Banks

– CRR 1

– CRR 2

– CRR 3

– CRR 4

– CRR 5

– CRR 6

– CRR 7

– CRR 8

– CRR 9/10

At 1 Jan 2018

Commercial real estate

Commercial real estate lending

Gross loans and advances

Stage 1

Stage 2

Stage 3

POCI

Europe

$m

27,084

1,587

1,022

—

Asia

$m

70,769

3,176

16

—

At 31 Dec 2018

29,693

73,961

–  of which: renegotiated loans

Allowance for ECL

944

(364)

1

(59)

Commercial real estate lending includes the financing of 
corporate, institutional and high net worth customers who are 
investing primarily in income-producing assets and, to a lesser 
extent, in their construction and development. The portfolio is 
globally diversified with larger concentrations in Hong Kong, 
the UK and the US. The Group has aligned the definition of 
commercial real estate to reflect the internal risk management 
view, and the comparatives on pages 122 to 132 have been 
re-presented.

Our global exposure is centred largely on cities with economic, 
political or cultural significance. In more developed markets, our 
exposure mainly comprises the financing of investment assets, the 
redevelopment of existing stock and the augmentation of both 
commercial and residential markets to support economic and 
population growth. In less-developed commercial real estate 
markets, our exposures comprise lending for development assets 
on relatively short tenors with a particular focus on supporting 

108

HSBC Holdings plc Annual Report and Accounts 2018

MENA

$m

1,607

120

209

—

1,936

186

(171)

   North
America

$m

Latin
America

$m

Total

$m

UK

$m

Hong Kong

$m

9,129

677

43

—

1,796

110,385

20,443

13

118

14

5,573

1,408

14

990

673

—

55,872

2,032

12

—

9,849

1,941

117,380

22,106

57,916

1

(9)

—

(52)

1,132

(655)

816

(282)

—

(33)

larger, better capitalised developers involved in residential 
construction or assets supporting economic expansion.

Commercial real estate lending grew $17.7bn, including foreign 
exchange movements, mainly in Hong Kong and, to a lesser 
extent, within the UK and Canada.

Refinance risk in commercial real estate

Commercial real estate lending tends to require the repayment of 
a significant proportion of the principal at maturity. Typically, a 
customer will arrange repayment through the acquisition of a new 
loan to settle the existing debt. Refinance risk is the risk that a 
customer, being unable to repay the debt on maturity, fails to 
refinance it at commercial rates. We monitor our commercial real 
estate portfolio closely, assessing indicators for signs of potential 
issues with refinancing.

Commercial real estate gross loans and advances maturity analysis

On demand, overdrafts or revolving

< 1 year

1–2 years

2–5 years

> 5 years

At 31 Dec 2018

Europe

$m

13,790

5,850

7,257

2,796

29,693

Asia

$m

MENA

$m

North
America

Latin
America

$m

$m

22,100

13,174

32,894

5,793

73,961

896

305

417

318

1,936

4,942

1,949

2,152

806

9,849

427

117

1,053

344

1,941

Total

$m

42,155

21,395

43,773

10,057

UK

$m

Hong Kong

$m

11,305

5,153

5,232

416

18,094

9,120

26,061

4,641

57,916

117,380

22,106

Collateral and other credit enhancements

(Audited)

Although collateral can be an important mitigant of credit risk, it is 
the Group’s practice to lend on the basis of the customer’s ability 
to meet their obligations out of cash flow resources rather than 
placing primary reliance on collateral and other credit risk 
enhancements. Depending on the customer’s standing and the 
type of product, facilities may be provided without any collateral or 
other credit enhancements. For other lending, a charge over 
collateral is obtained and considered in determining the credit 
decision and pricing. In the event of default, the Group may utilise 
the collateral as a source of repayment.

Depending on its form, collateral can have a significant financial 
effect in mitigating our exposure to credit risk. Where there is 
sufficient collateral, an expected credit loss is not recognised. This 
is the case for reverse repurchase agreements and for certain 
loans and advances to customers where the loan to value (‘LTV’) is 
very low.

Mitigants may include a charge on borrowers’ specific assets, 
such as real estate or financial instruments. Other credit risk 
mitigants include short positions in securities and financial assets 
held as part of linked insurance/investment contracts where the 
risk is predominantly borne by the policyholder. Additionally, risk 
may be managed by employing other types of collateral and credit 
risk enhancements, such as second charges, other liens and 
unsupported guarantees. Guarantees are normally taken from 
corporates and export credit agencies (‘ECAs’). Corporates would 
normally provide guarantees as part of a parent/subsidiary 
relationship and span a number of credit grades. The ECAs will 
normally be investment grade. 

Certain credit mitigants are used strategically in portfolio 
management activities. While single name concentrations arise in 
portfolios managed by Global Banking and Corporate Banking, it is 
only in Global Banking that their size requires the use of portfolio 
level credit mitigants. Across Global Banking, risk limits and 
utilisations, maturity profiles and risk quality are monitored and 
managed proactively. This process is key to the setting of risk 
appetite for these larger, more complex, geographically distributed 
customer groups. While the principal form of risk management 
continues to be at the point of exposure origination, through the 
lending decision-making process, Global Banking also utilises loan 
sales and credit default swap (‘CDS’) hedges to manage 
concentrations and reduce risk. These transactions are the 
responsibility of a dedicated Global Banking portfolio management 
team. Hedging activity is carried out within agreed credit 
parameters, and is subject to market risk limits and a robust 
governance structure. Where applicable, CDSs are entered into 
directly with a central clearing house counterparty. Otherwise our 
exposure to CDS protection providers is diversified among mainly 
banking counterparties with strong credit ratings.

CDS mitigants are held at portfolio level and are not included in 
the expected loss calculations. CDS mitigants are not reported in 
the following tables.

Collateral on loans and advances

Collateral held is analysed separately for commercial real estate 
and for other corporate, commercial and financial (non-bank) 
lending. The following tables include off-balance sheet loan 
commitments, primarily undrawn credit lines.

The collateral measured in the following tables consists of 
fixed first charges on real estate, and charges over cash and 
marketable financial instruments. The values in the tables 
represent the expected market value on an open market basis. No 
adjustment has been made to the collateral for any expected costs 
of recovery. Marketable securities are measured at their fair value.

Other types of collateral such as unsupported guarantees and 
floating charges over the assets of a customer’s business are not 
measured in the following tables. While such mitigants have value, 
often providing rights in insolvency, their assignable value is not 
sufficiently certain and they are therefore assigned no value for 
disclosure purposes.

The LTV ratios presented are calculated by directly associating 
loans and advances with the collateral that individually and 
uniquely supports each facility. When collateral assets are shared 
by multiple loans and advances, whether specifically or, more 
generally, by way of an all monies charge, the collateral value is 
pro-rated across the loans and advances protected by the 
collateral.

For credit-impaired loans, the collateral values cannot be directly 
compared with impairment allowances recognised. The LTV 
figures use open market values with no adjustments. Impairment 
allowances are calculated on a different basis, by considering 
other cash flows and adjusting collateral values for costs of 
realising collateral as explained further on page 228.

Commercial real estate loans and advances

The value of commercial real estate collateral is determined 
by using a combination of external and internal valuations 
and physical inspections. For CRR 1–7, local valuation policies 
determine the frequency of review on the basis of local market 
conditions because of the complexity of valuing collateral 
for commercial real estate. For CRR 8–10, almost all collateral 
would have been revalued within the last three years.

In Hong Kong, market practice is typically for lending to major 
property companies to be either secured by guarantees or 
unsecured. In Europe, facilities of a working capital nature are 
generally not secured by a first fixed charge, and are therefore 
disclosed as not collateralised.

HSBC Holdings plc Annual Report and Accounts 2018

109

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Wholesale lending – commercial real estate loans and advances including loan commitments by level of collateral for key 
countries/territories (by stage)

(Audited)

Total

UK

Of which:

Hong Kong

Gross
carrying/
nominal
amount

$m

62,123

87,530

46,983

29,621

5,167

5,759

6,129

3,735

ECL
coverage

%

0.1

0.1

0.1

0.1

0.1

0.1

0.1

Gross
carrying/
nominal
amount

$m

10,557

17,766

8,006

8,174

1,038

548

515

285

ECL
coverage

%

0.2

0.1

0.1

0.1

—

0.2

0.2

Gross
carrying/
nominal
amount

$m

31,224

39,174

25,870

10,452

1,168

1,684

2,130

1,401

ECL
coverage

%

—

—

—

0.1

0.1

0.1

—

US

Gross
carrying/
nominal
amount

$m

—

4,862

3,463

787

519

93

—

—

155,782

0.1

28,838

0.1

72,528

—

4,862

2,249

4,739

2,039

1,430

363

907

261

156

7,249

338

606

412

88

38

68

474

321

1.1

1.3

1.1

0.7

5.0

1.0

1.5

1.2

57.1

12.7

10.0

27.3

2.6

16.2

56.5

1,418

37.9

—

15

13

2

—

—

—

—

15

164,464

—

53.3

61.5

—

—

—

—

53.3

0.5

446

782

394

330

34

24

24

20

2.5

4.5

3.6

1.2

44.1

8.3

12.5

1,140

1,576

795

505

29

247

15

5

1,252

3.9

2,731

61

433

304

58

35

36

261

137

755

—

—

—

—

—

—

—

—

—

30,845

85.2

9.2

9.2

6.9

5.7

16.7

42.9

27.0

—

—

—

—

—

—

—

—

0.9

—

12

2

10

—

—

—

—

12

—

—

—

—

—

—

—

—

—

75,271

0.2

0.4

0.4

0.4

—

—

—

0.3

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

439

303

7

129

—

—

—

439

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

5,301

ECL
coverage

%

—

—

—

—

—

—

—

—

—

0.5

0.7

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

0.1

Stage 1

Not collateralised

Fully collateralised

LTV ratio:

–  less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (A):

–  collateral value on A

Total

Stage 2

Not collateralised

Fully collateralised

LTV ratio:

–  less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (B):

–  collateral value on B

Total

Stage 3

Not collateralised

Fully collateralised

LTV ratio:

–  less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (C):

–  collateral value on C

Total

POCI

Not collateralised

Fully collateralised

LTV ratio:

–  less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (C):

–  collateral value on C

Total

At 31 Dec 2018

110

HSBC Holdings plc Annual Report and Accounts 2018

Wholesale lending – commercial real estate loans and advances including loan commitments by level of collateral for key 
countries/territories

(Audited)

Total

UK

Of which:

Hong Kong

Gross
carrying/
nominal
amount

ECL
coverage

Gross
carrying/
nominal
amount

Gross
carrying/
nominal
amount

ECL
coverage

ECL
coverage

US

Gross
carrying/
nominal
amount

ECL
coverage

$m

%

$m

%

$m

%

$m

%

64,324

91,791

6,377

3,879

162,492

49

477

178

269

13

17

13

12

539

338

621

425

90

38

68

474

321

1,433

164,464

0.1

0.1

0.2

0.1

2.0

1.5

1.7

0.4

7.7

11.8

7.7

1.7

57.1

13.5

11.5

26.7

2.6

16.2

56.5

38.0

0.5

11,001

18,112

532

299

29,645

2

435

149

265

7

14

8

6

445

61

433

304

58

35

36

261

137

755

30,845

0.2

0.2

0.6

0.3

—

1.1

1.3

0.4

14.3

14.3

12.5

1.3

85.2

9.2

9.2

6.9

5.7

16.7

42.9

27.0

0.9

32,364

40,747

2,145

1,406

75,256

—

3

3

—

—

—

—

—

3

—

12

2

10

—

—

—

—

12

75,271

—

0.1

—

—

—

33.3

33.3

—

—

—

—

33.3

—

—

—

—

—

—

—

—

—

—

5,282

—

—

5,282

—

19

19

—

—

—

—

—

19

—

—

—

—

—

—

—

—

—

5,301

—

0.1

—

0.1

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

0.1

Rated CRR/PD1 to 7

Not collateralised

Fully collateralised

Partially collateralised (A):

–  collateral value on A

Total

Rated CRR/PD 8

Not collateralised

Fully collateralised

LTV ratio:

–  less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (B):

–  collateral value on B

Total

Rated CRR/PD9 to 10

Not collateralised

Fully collateralised

LTV ratio:

–  less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (C):

–  collateral value on C

Total

At 31 Dec 2018

Other corporate, commercial and financial (non-bank) loans 
and advances

Other corporate, commercial and financial (non-bank) loans are 
analysed separately in the following table, which focuses on the 
countries/territories containing the majority of our loans and 
advances balances. For financing activities in other corporate and 
commercial lending, collateral value is not strongly correlated 
to principal repayment performance. 

Collateral values are generally refreshed when an obligor’s general 
credit performance deteriorates and we have to assess the likely 
performance of secondary sources of repayment should it prove 
necessary to rely on them. 

Accordingly, the following table reports values only for customers 
with CRR 8–10, recognising that these loans and advances 
generally have valuations that are comparatively recent.

HSBC Holdings plc Annual Report and Accounts 2018

111

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Wholesale lending – other corporate, commercial and financial (non-bank) loans and advances including loan commitments by level 
of collateral for key countries/territories (by stage)

(Audited)

US

Gross
carrying/
nominal
amount

ECL
coverage

$m

%

Total

UK

Of which:

Hong Kong

Gross
carrying/
nominal
amount

$m

549,536

234,081

60,405

82,590

15,853

75,233

48,877

21,097

ECL
coverage

%

0.1

0.1

0.2

—

0.1

—

0.1

Gross
carrying/
nominal
amount

ECL
coverage

Gross
carrying/
nominal
amount

$m

%

$m

154,059

24,387

4,461

9,510

2,175

8,241

5,551

2,388

0.2

0.2

0.4

0.2

0.2

—

0.1

122,259

36,730

12,032

14,264

4,567

5,867

21,942

10,263

ECL
coverage

%

—

0.1

0.1

0.1

0.1

0.1

—

832,494

0.1

183,997

0.2

180,931

—

124,946

—

—

—

—

—

—

—

—

1.3

1.1

1.4

1.4

0.3

0.9

—

1.1

16.7

9.6

22.1

1.0

—

—

60.0

0.4

0.5

0.4

0.6

0.5

0.4

0.3

1,578

9,713

3,711

810

691

4,501

—

—

0.4

11,291

30,395

93,804

24,922

7,267

4,723

56,892

747

696

6

188

77

103

—

8

5

2

81.2

—

—

—

—

—

15.2

52.7

20.0

—

—

—

—

—

85.7

50.7

0.3

199

11.1

—

—

—

—

—

—

—

—

—

136,436

—

—

—

—

—

—

—

—

0.1

42,053

24,977

11,915

5,344

1,642

6,076

4,993

2,074

1.4

1.0

0.9

1.3

1.5

0.8

0.7

12,364

7,378

5,410

1,042

140

786

381

207

72,023

1.2

20,123

4,990

1,660

596

487

382

195

931

429

52.5

25.2

34.9

10.5

25.4

31.8

44.9

1,775

513

181

172

86

74

179

113

3.1

1.0

0.6

3.5

2.9

0.1

3.1

2.3

42.1

6.2

7.7

1.7

10.5

8.1

22.3

7,581

45.6

2,467

33.2

214

59

12

16

22

9

43

38

316

912,414

69.2

13.6

33.3

25.0

—

—

72.1

59.2

0.6

—

—

—

—

—

—

8

3

8

206,595

—

—

—

—

—

—

—

—

0.8

6,212

3,378

1,421

1,290

391

276

2,287

971

11,877

478

146

11

62

32

41

158

38

782

25

9

—

—

—

9

35

34

69

193,659

Stage 1

Not collateralised

Fully collateralised

LTV ratio:

–  less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (A):

–  collateral value on A

Total

Stage 2

Not collateralised

Fully collateralised

LTV ratio:

–  less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (B):

–  collateral value on B

Total

Stage 3

Not collateralised

Fully collateralised

LTV ratio:

–  less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (C):

–  collateral value on C

Total

POCI

Not collateralised

Fully collateralised

LTV ratio:

–  less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (C):

–  collateral value on C

Total

At 31 Dec 2018

112

HSBC Holdings plc Annual Report and Accounts 2018

Wholesale lending – other corporate, commercial and financial (non-bank) loans and advances including loan commitments by level 
of collateral for key countries/territories

(Audited)

Total

UK

Of which:

Hong Kong

ECL
coverage

Gross
carrying/
nominal
amount

ECL
coverage

Gross
carrying/
nominal
amount

$m

1,243

1,895

693

292

45

865

212

84

%

5.4

3.6

4.2

2.7

15.6

2.8

2.8

$m

565

74

21

49

2

2

23

14

3,350

4.2

662

5,199

1,719

608

503

405

203

974

466

7,892

11,242

53.2

24.8

36.0

8.7

24.2

31.5

46.1

46.1

33.7

1,775

513

181

172

86

74

187

116

2,475

3,137

Gross
carrying/
nominal
amount

$m

94

11

—

11

—

—

153

49

258

503

155

11

62

32

50

193

73

851

1,109

ECL
coverage

%

7.4

9.1

—

9.1

—

—

1.3

3.9

78.1

—

—

—

—

—

28.0

52.6

41.3

%

6.2

4.1

4.8

2.0

—

—

4.3

6

42.1

6.2

7.7

1.7

10.5

8.1

21.9

33.2

27.4

US

Gross
carrying/
nominal
amount

$m

191

1,621

594

169

20

838

—

—

1,812

6

188

77

103

—

8

5

2

199

2,011

ECL
coverage

%

5.2

3.1

4.2

2.4

—

—

—

3.4

16.7

9.6

22.1

1.0

—

—

60.0

11.1

4.2

Rated CRR/ PD8

Not collateralised

Fully collateralised

LTV ratio:

–  less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (A):

–  collateral value on A

Total

Rated CRR/ PD9 to 10

Not collateralised

Fully collateralised

LTV ratio:

–  less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (B):

–  collateral value on B

Total

At 31 Dec 2018

Other credit risk exposures

In addition to collateralised lending, other credit enhancements 
are employed and methods used to mitigate credit risk arising 
from financial assets. These are summarised below:

•  Some securities issued by governments, banks and other 

financial institutions benefit from additional credit 
enhancements provided by government guarantees 
that cover the assets.

•  Debt securities issued by banks and financial institutions 
include asset-backed securities (‘ABSs’) and similar 
instruments, which are supported by underlying pools of 
financial assets. Credit risk associated with ABSs is reduced 
through the purchase of credit default swap (‘CDS’) protection.

Disclosure of the Group’s holdings of ABSs and associated CDS protection is 
provided on page 122.

•  Trading loans and advances mainly pledged against cash 

collateral are posted to satisfy margin requirements. There is 
limited credit risk on cash collateral posted since in the event of 
default of the counterparty these would be set off against the 
related liability. Reverse repos and stock borrowing are by their 
nature collateralised.

Collateral accepted as security that the Group is permitted to sell or repledge 
under these arrangements is described on page 264 of the Financial 
Statements.

•  The Group’s maximum exposure to credit risk includes financial 
guarantees and similar contracts granted, as well as loan and 
other credit-related commitments. Depending on the terms of 
the arrangement, we may use additional credit mitigation if a 
guarantee is called upon or a loan commitment is drawn and 
subsequently defaults.

For further information on these arrangements, see Note 33 on the Financial 
Statements.

Derivatives

HSBC participates in transactions exposing us to counterparty 
credit risk. Counterparty credit risk is the risk of financial loss if the 
counterparty to a transaction defaults before satisfactorily settling 
it. It arises principally from over-the-counter (‘OTC’) derivatives and 
securities financing transactions and is calculated in both the 
trading and non-trading books. Transactions vary in value by 
reference to a market factor such as an interest rate, exchange 
rate or asset price.

The counterparty risk from derivative transactions is taken into 
account when reporting the fair value of derivative positions. The 
adjustment to the fair value is known as the credit value 
adjustment (‘CVA’).

For an analysis of CVAs, see Note 12 on the Financial Statements.

The following table reflects by risk type the fair values and gross 
notional contract amounts of derivatives cleared through an 
exchange, central counterparty and non-central counterparty. 

HSBC Holdings plc Annual Report and Accounts 2018

113

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Notional contract amounts and fair values of derivatives by product type

Foreign exchange

–  exchange traded

–  central counterparty cleared OTC

–  non-central counterparty cleared OTC

Interest rate

–  exchange traded

–  central counterparty cleared OTC

–  non-central counterparty cleared OTC

Equity

–  exchange traded

–  non-central counterparty cleared OTC

Credit

–  central counterparty cleared OTC

–  non-central counterparty cleared OTC

Commodity and other

–  exchange traded

–  non-central counterparty cleared OTC

Total OTC derivatives

2018

Notional

amount

$m

Fair value

Assets

Liabilities

$m

$m

Notional

amount

$m

7,582,431

86,417

83,147

6,244,286

10,139

198,232

173

1,611

38

1,731

13,520

70,719

7,374,060

84,633

81,378

6,160,047

24,753,187

156,373

156,518

19,929,866

236,795

971,529

384

668

1,536,818

17,611,891

49,417

49,974

11,730,237

6,169,767

106,572

105,876

6,662,811

240

114,003

122,552

1,256,550

1,020,423

236,127

346,596

128,912

217,684

74,159

28,489

45,670

10,198

10,750

1,766

8,432

3,414

1,396

2,018

1,134

23

1,111

3,517

7,233

3,776

1,140

2,636

1,355

322

1,033

590,156

313,483

276,673

391,798

107,370

284,428

59,716

5,389

54,327

31,982,343

255,190

251,001

25,346,612

2017

Fair value

Assets

Liabilities

$m

78,517

37

1,312

77,168

9,353

1,104

8,249

4,692

2,715

1,977

886

56

830

328,806

118,030

210,776

1,437

$m

75,768

105

1,394

74,269

233,031

189

115,020

117,822

11,845

2,463

9,382

5,369

2,980

2,389

1,233

47

1,186

324,442

119,394

205,048

2,804

–  total OTC derivatives cleared by central counterparties

17,939,035

52,424

52,845

11,908,326

–  total OTC derivatives not cleared by central counterparties

14,043,308

202,766

198,156

13,438,286

Total exchange traded derivatives

2,030,580

2,346

4,545

1,869,210

Gross

Offset

At 31 Dec

34,012,923

257,536

255,546

27,215,822

330,243

327,246

(49,711)

(49,711)

207,825

205,835

(110,425)

(110,425)

219,818

216,821

Total personal lending of $394bn increased by $19bn from $375bn 
since the Group transitioned to IFRS 9 on 1 January 2018. This 
increase included adverse foreign exchange movements of $14bn. 
Excluding foreign exchange movements, there was growth of 
$33bn primarily driven by Europe ($17bn) and Asia ($15bn).

The allowance for ECL attributable to personal lending, excluding 
off-balance sheet commitments and guarantees, remained flat 
from 1 January 2018 at $3bn. This was primarily driven by 
favourable foreign exchange movements and the stable credit 
environment.

Excluding foreign exchange movements, the total personal lending 
increase is primarily driven by mortgage balances, which grew by 
$26bn. Mortgages in Asia grew by $13bn, notably in Hong Kong 
($9bn) and to a lesser extent in Australia ($2.6bn), as a result of 
continued business growth initiatives and property market growth. 
In Europe, mortgages grew by $12bn, notably in the UK ($11bn), 
driven by stronger acquisition performance, including the 
expanded use of broker relationships. 

The quality of both our Hong Kong and UK mortgage books 
remained high, with negligible defaults and impairment 
allowances. The average LTV ratio on new mortgage lending in 
Hong Kong was 48%, compared with an estimated 42% for the 
overall mortgage portfolio. The average LTV ratio on new lending 
in the UK was 65%, compared with an estimated 49% for the 
overall mortgage portfolio. In 2018, we aligned our global 
approach in relation to LTV reporting. This resulted in Hong Kong 
and the UK changing from a simple average to a balance weighted 
average. They will no longer be comparable to previously reported 
amounts. 

Excluding foreign exchange movements, other personal lending 
balances increased by $8bn since 1 January 2018. Loans and 
overdrafts grew by $5.3bn in the UK and France. Credit cards 
increased by $1bn, mainly in the US, Hong Kong and to a lesser 
extent China and the UK.

The purposes for which HSBC uses derivatives are described in Note 15 on 
the Financial Statements.

The International Swaps and Derivatives Association (‘ISDA’) 
master agreement is our preferred agreement for documenting 
derivatives activity. It is common, and our preferred practice, 
for the parties involved in a derivative transaction to execute a 
credit support annex (‘CSA’) in conjunction with the ISDA master 
agreement. Under a CSA, collateral is passed between the parties 
to mitigate the counterparty risk inherent in outstanding positions. 
The majority of our CSAs are with financial institutional clients.

We manage the counterparty exposure on our OTC derivative 
contracts by using collateral agreements with counterparties and 
netting agreements. Currently, we do not actively manage 
our general OTC derivative counterparty exposure in the credit 
markets, although we may manage individual exposures in certain 
circumstances.

We place strict policy restrictions on collateral types and as a 
consequence the types of collateral received and pledged are, by 
value, highly liquid and of a strong quality, being predominantly 
cash.

Where a collateral type is required to be approved outside the 
collateral policy, approval is required from a committee of senior 
representatives from Markets, Legal and Risk.

See page 284 and Note 30 on the Financial Statements for details regarding 
legally enforceable right of offset in the event of counterparty default and 
collateral received in respect of derivatives.

Personal lending

This section presents further disclosures related to personal 
lending. It provides details of the regions, countries and products 
which are driving the change observed in personal loans and 
advances to customers, with the impact of foreign exchange 
separately identified. Additionally, Hong Kong and UK mortgage 
book LTV data is provided.

This section also provides a reconciliation of the opening 
1 January 2018 to 31 December 2018 closing gross carrying/
nominal amounts and associated allowance for ECL.

Further product granularity is also provided by stage, with 
geographical data presented for loans and advances to customers, 
loan and other credit-related commitments and financial 
guarantees.

114

HSBC Holdings plc Annual Report and Accounts 2018

Total personal lending for loans and advances to customers at amortised cost by stage distribution

By portfolio

First lien residential mortgages

–  of which: interest only (including offset)

–  affordability (including US adjustable rate

mortgages)

Other personal lending

–  other

–  credit cards

–  second lien residential mortgages

–  motor vehicle finance

At 31 Dec 2018

By geography

Europe

– of which: UK

Asia

– of which: Hong Kong

MENA

North America

Latin America

At 31 Dec 2018

Gross carrying amount

Stage 1

Stage 2

Stage 3

$m

$m

$m

Total

$m

284,103

31,874

16,110

90,578

67,196

20,932

1,022

1,428

6,286

1,324

1,065

8,789

4,400

4,259

100

30

2,944

338

507

1,637

1,121

453

57

6

293,333

33,536

17,682

101,004

72,717

25,644

1,179

1,464

Allowance for ECL

Stage 1

Stage 2

Stage 3

$m

(41)

(3)

(3)

(493)

(214)

(272)

(2)

(5)

$m

(62)

(13)

(4)

(1,203)

(435)

(756)

(9)

(3)

$m

(432)

(92)

(5)

(716)

(465)

(233)

(13)

(5)

Total

$m

(535)

(108)

(12)

(2,412)

(1,114)

(1,261)

(24)

(13)

374,681

15,075

4,581

394,337

(534)

(1,265)

(1,148)

(2,947)

169,782

139,237

155,661

104,909

5,565

38,283

5,390

5,731

4,308

5,413

2,715

350

2,552

1,029

374,681

15,075

2,051

1,315

693

169

411

1,186

240

4,581

177,564

144,860

161,767

107,793

6,326

42,021

6,659

394,337

(105)

(93)

(207)

(71)

(61)

(29)

(132)

(534)

(453)

(421)

(353)

(220)

(70)

(90)

(299)

(1,265)

(450)

(219)

(180)

(39)

(263)

(142)

(113)

(1,008)

(733)

(740)

(330)

(394)

(261)

(544)

(1,148)

(2,947)

Exposure to UK interest-only mortgage loans

The following information is presented for the Group’s HSBC 
branded UK interest-only mortgage loans with balances of 
$14.4bn. This excludes offset mortgages in First Direct, Private 
Bank mortgages, endowment mortgages and other products.  

interest-only mortgages that expired in 2016, 84% were repaid 
within 12 months of expiry with a total of 92% being repaid within 
24 months of expiry. For interest-only mortgages expiring during 
2017, 86% were fully repaid within 12 months of expiry.

The profile of maturing UK interest-only loans is as follows:

At the end of 2018, the average LTV ratio in the portfolio was 46% 
and 96% of mortgages had an LTV ratio of 75% or less. Of the 

UK interest-only mortgage loans 

Expired interest-only mortgage loans

Interest-only mortgage loans by maturity

– 2019

– 2020

– 2021

– 2022

– 2023-2027

– Post 2027

At 31 Dec 2018

Total personal lending for loans and other credit-related commitments and financial guarantees8 by stage distribution

Nominal amount

Allowance for ECL

Europe

– of which: UK

Asia

– of which: Hong Kong

MENA

North America

Latin America

At 31 Dec 2018

For footnotes, see page 147.

Stage 1

Stage 2

Stage 3

$m

52,719

50,195

131,333

102,156

3,264

14,469

4,318

$m

291

224

1,034

366

67

312

59

$m

290

285

1

—

23

94

4

Total

$m

53,300

50,704

132,368

102,522

3,354

14,875

4,381

Stage 1

Stage 2

Stage 3

$m

$m

$m

(7)

(5)

—

—

—

(1)

(5)

—

—

—

—

—

(1)

—

(1)

—

—

—

—

—

—

—

—

206,103

1,763

412

208,278

(13)

$m

175

361

400

510

483

2,880

9,561

14,370

Total

$m

(7)

(5)

—

—

—

(2)

(5)

(14)

HSBC Holdings plc Annual Report and Accounts 2018

115

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Personal lending – reconciliation of changes in gross carrying/nominal amount and allowances for loans and advances to customers
including loan commitments and financial guarantees8

(Audited)

Non-credit impaired

Stage 1

Stage 2

Credit impaired

Stage 3

Total

Gross
carrying/
nominal
amount

$m

549,328

(4,270)

—

52,761

—

—

(17,035)

580,784

Allowance
for ECL

$m

(596)

(411)

358

(241)

266

—

77

(547)

383

Gross
carrying/
nominal
amount

$m

17,678

2,047

—

(2,453)

—

—

(434)

16,838

At 1 Jan 2018

Transfers of financial instruments

Net remeasurement of ECL arising from transfer of
stage

Net new and further lending/repayments

Changes to risk parameters – credit quality

Assets written off

Foreign exchange and other

At 31 Dec 2018

ECL release/(charge) for the period

Recoveries

Others

Total change in ECL for the period

For footnotes, see page 147.

Allowance
for ECL

Gross
carrying/
nominal
amount

Allowance
for ECL

Gross
carrying/
nominal
amount

Allowance
for ECL

$m

(1,157)

799

(374)

222

(786)

—

30

(1,266)

(938)

$m

4,874

2,223

—

(488)

—

(1,386)

(230)

4,993

$m

$m

$m

(1,312)

571,880

(3,065)

(388)

(11)

327

(1,197)

1,380

—

—

49,820

—

(27)

308

—

(1,717)

(1,386)

53

(17,699)

(1,148)

602,615

(881)

1,380

160

(2,961)

(1,436)

290

(18)

(1,164)

As shown in the above table, the allowance for ECL for loans and 
advances to customers and banks and relevant loan commitments 
and financial guarantees decreased $104m during the period from 
$3,065m at 1 January 2018 to $2,961m at 31 December 2018.

This overall decrease was primarily driven by:

•  $1,380m of assets written off; 

•  foreign exchange and other movements of $160m.

These decreases were partially offset by increases of:

•  $1,717m relating to underlying credit quality changes, 

including the credit quality of financial instruments transferring 
between stages; and

•  $27m relating to the net new measurement impact of stage 

•  $308m relating to underlying net book volume movements, 
which included the ECL allowance associated with new 
originations, assets derecognised and net further lending; and

transfers. 

Personal lending – credit risk profile by internal PD band for loans and advances to customers at amortised cost

Gross carrying amount

Allowance for ECL

PD range20

Stage 1

Stage 2

Stage 3

Total

Stage 1

Stage 2

Stage 3

First lien residential
mortgages

%

$m

$m

$m

$m

284,103

6,286

2,944

293,333

$m

$m

(62)

(432)

(535)

$m

(41)

(15)

(4)

(14)

(7)

(1)

—

—

—

—

(2)

(6)

(19)

(35)

—

— 247,354

15,536

19,868

4,870

1,746

1,015

2,944

—

—

—

—

—

2,944

1,637

—

—

—

—

—

—

1,637

4,581

101,004

(493)

(1,203)

41,086

12,640

23,896

14,359

6,219

1,167

1,637

(95)

(34)

(122)

(131)

(111)

—

—

—

—

(26)

(285)

(465)

(427)

—

Total

$m

(15)

(4)

(16)

(13)

(20)

(35)

ECL
coverage

%

0.2

—

—

0.1

0.3

1.1

3.4

(432)

14.7

(2,412)

(95)

(34)

(148)

(416)

(576)

(427)

(716)

2.4

0.2

0.3

0.6

2.9

9.3

36.6

43.7

0.7

—

—

—

—

—

—

(432)

(716)

—

—

—

—

—

—

(716)

394,337

(534)

(1,265)

(1,148)

(2,947)

– Band 1

– Band 2

– Band 3

– Band 4

– Band 5

– Band 6

– Band 7

Other personal lending

– Band 1

– Band 2

– Band 3

– Band 4

– Band 5

– Band 6

– Band 7

0.000 to 0.250

247,046

0.251 to 0.500

0.501 to 1.500

1.501 to 5.000

5.001 to 20.000

20.001 to 99.999

100.000

0.000 to 0.250

0.251 to 0.500

0.501 to 1.500

1.501 to 5.000

5.001 to 20.000

20.001 to 99.999

100.000

15,458

17,987

3,295

301

16

—

90,578

41,048

12,524

23,573

11,270

2,158

5

—

308

78

1,881

1,575

1,445

999

—

8,789

38

116

323

3,089

4,061

1,162

—

At 31 Dec 2018

374,681

15,075

For footnotes, see page 147.

116

HSBC Holdings plc Annual Report and Accounts 2018

Personal lending – credit risk profile by internal PD band for loans and advances to customers at amortised cost (continued)

Gross carrying amount

Allowance for ECL

PD range20

Stage 1

Stage 2

Stage 3

%

$m

$m

$m

Total

$m

266,879

8,299

2,921

278,099

Stage 1

Stage 2

Stage 3

$m

$m

Total

$m

(67)

(533)

(660)

First lien residential
mortgages

– Band 1

– Band 2

– Band 3

– Band 4

– Band 5

– Band 6

– Band 7

Other personal lending

– Band 1

– Band 2

– Band 3

– Band 4

– Band 5

– Band 6

– Band 7

0.000 to 0.250

235,249

0.251 to 0.500

17,350

0.501 to 1.500

1.501 to 5.000

5.001 to 20.000

20.001 to 99.999

100.000

0.000 to 0.250

0.251 to 0.500

0.501 to 1.500

1.501 to 5.000

5.001 to 20.000

20.001 to 99.999

100.000

9,316

3,524

1,414

26

—

87,426

41,026

9,761

20,971

12,930

2,719

19

—

339

535

3,975

1,236

1,177

1,037

—

8,055

369

342

657

2,091

3,403

1,193

—

—

—

—

—

—

—

2,921

1,489

—

—

—

—

—

—

1,489

4,410

235,588

17,885

13,291

4,760

2,591

1,063

2,921

96,970

41,395

10,103

21,628

15,021

6,122

1,212

1,489

At 1 Jan 2018

354,305

16,354

For footnotes, see page 147.

Collateral on loans and advances 

(Audited)

The following table provides a quantification of the value of fixed 
charges we hold over specific assets where we have a history 
of enforcing, and are able to enforce, collateral in satisfying a debt 
in the event of the borrower failing to meet its contractual 
obligations, and where the collateral is cash or can be realised by 

$m

(60)

(43)

(3)

(7)

(6)

(1)

—

—

(521)

(73)

(48)

(117)

(172)

(111)

—

—

(1)

(2)

(6)

(8)

(21)

(29)

—

(1,089)

—

—

(1)

(157)

(469)

(462)

—

—

—

—

—

—

—

(44)

(5)

(13)

(14)

(22)

(29)

(533)

(777)

(533)

(2,387)

—

—

—

—

—

—

(777)

(1,310)

(73)

(48)

(118)

(329)

(580)

(462)

(777)

(3,047)

ECL
coverage

%

0.2

—

—

0.1

0.3

0.8

2.7

18.2

2.5

0.2

0.5

0.5

2.2

9.5

38.1

52.2

0.8

375,069

(581)

(1,156)

sale in an established market. The collateral valuation excludes any 
adjustments for obtaining and selling the collateral and, in 
particular, loans shown as not collateralised or partially 
collateralised may also benefit from other forms of credit 
mitigants.

HSBC Holdings plc Annual Report and Accounts 2018

117

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Personal lending – residential mortgage loans including loan commitments by level of collateral for key countries/territories by stage

(Audited)

Total

UK

Of which:

Hong Kong

Gross
carrying/
nominal
amount

Gross
carrying/
nominal
amount

ECL
coverage

Gross
carrying/
nominal
amount

ECL
coverage

ECL
coverage

US

Gross
carrying/
nominal
amount

ECL
coverage

$m

%

$m

%

$m

%

$m

%

299,072

160,563

51,415

40,273

28,383

14,191

4,247

1,420

808

184

428

1,266

300,492

6,170

3,334

932

853

586

331

134

123

76

17

30

118

6,293

—

—

—

—

—

—

0.1

0.1

0.1

0.2

0.2

130,646

66,834

20,937

17,480

15,086

8,824

1,485

581

334

46

201

493

—

131,227

1.0

0.7

1.1

1.0

1.3

1.7

2.4

2.9

1.5

4.5

5.3

1.0

1,234

917

113

105

39

27

33

46

44

1

1

44

1,280

—

—

—

—

—

—

—

—

—

—

—

—

1.3

0.9

3.0

2.2

3.4

3.1

1.5

0.2

0.1

4.3

0.6

1.3

2,557

12.3

1,023

10.9

1,255

359

336

280

190

137

391

73

68

250

372

2,948

309,733

13.6

8.3

12.0

9.9

9.4

19.8

33.6

17.4

24.2

40.8

15.1

0.2

638

151

119

70

33

12

23

10

5

8

20

1,046

133,553

7.8

11.3

18.4

14.8

19.4

45.9

15.8

14.3

26.4

11.1

11.0

0.1

79,180

54,262

11,591

5,979

2,986

2,637

1,725

300

256

41

3

284

79,480

867

699

74

43

28

20

3

1

1

—

—

1

868

25

24

1

—

—

—

—

—

—

—

—

—

25

80,373

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

0.9

0.9

—

—

—

—

—

—

—

—

—

0.9

—

15,321

8,060

3,382

2,473

1,113

158

135

10

5

2

3

8

15,331

1,435

814

268

231

79

32

11

5

3

1

1

4

1,440

671

219

107

105

114

81

45

24

14

6

4

22

695

17,466

—

—

—

—

—

—

—

—

—

—

—

—

0.3

0.1

0.4

0.3

0.9

1.6

0.8

0.3

0.5

—

—

0.3

1.0

0.9

0.9

1.0

0.9

1.2

2.2

0.4

0.6

0.3

0.2

1.0

0.1

Stage 1

Fully collateralised

LTV ratio:

–  less than 50%

–  51% to 60%

–  61% to 70%

–  71% to 80%

–  81% to 90%

–  91% to 100%

Partially collateralised (A):

LTV ratio:

–  101% to 110%

–  111% to 120%

–  greater than 120%

Collateral value on A

Total

Stage 2

Fully collateralised

LTV ratio:

–  less than 50%

–  51% to 60%

–  61% to 70%

–  71% to 80%

–  81% to 90%

–  91% to 100%

Partially collateralised (B):

LTV ratio:

–  101% to 110%

–  111% to 120%

–  greater than 120%

Collateral value on B

Total

Stage 3

Fully collateralised

LTV ratio:

–  less than 50%

–  51% to 60%

–  61% to 70%

–  71% to 80%

–  81% to 90%

–  91% to 100%

Partially collateralised (C):

LTV ratio:

–  101% to 110%

–  111% to 120%

–  greater than 120%

Collateral value on C

Total

At 31 Dec 2018

118

HSBC Holdings plc Annual Report and Accounts 2018

Supplementary information

Wholesale lending – loans and advances to customers at amortised cost by country/territory

Gross carrying amount

Allowance for ECL

Corporate and
commercial

Of which: 
real estate21

Non-bank
financial
institutions

$m

176,577

127,093

28,204

10,454

1,674

9,152

263,608

168,621

11,335

6,396

4,286

24,225

7,924

17,564

6,008

17,249

23,738

1,746

14,445

7,547

56,983

35,714

20,493

776

13,671

11,302

2,369

$m

25,715

18,384

5,890

246

509

686

79,941

63,287

2,323

1,408

35

4,423

1,649

4,463

23

2,330

2,025

41

1,849

135

14,169

8,422

5,354

393

1,383

1,354

29

$m

22,529

17,703

2,488

1,371

348

619

27,284

15,062

2,115

2,846

354

5,146

274

431

156

900

322

—

206

116

9,647

8,777

770

100

1,625

1,567

58

Total

$m

199,106

144,796

30,692

11,825

2,022

9,771

290,892

183,683

13,450

9,242

4,640

29,371

8,198

17,995

6,164

18,149

24,060

1,746

14,651

7,663

66,630

44,491

21,263

876

15,296

12,869

2,427

Corporate
and
commercial

Of which: 
real estate21

Non-bank
financial
institutions

$m

(2,507)

(1,701)

(405)

(35)

(1)

(365)

(1,343)

(579)

(68)

(77)

(269)

(172)

(77)

(31)

(2)

(68)

(1,167)

(125)

(721)

(321)

(236)

(103)

(105)

(28)

(299)

(225)

(74)

$m

(481)

(410)

(36)

—

—

(35)

(67)

(40)

(3)

(4)

—

(15)

(2)

(2)

—

(1)

(178)

—

(176)

(2)

(37)

(8)

(5)

(24)

(8)

(8)

—

$m

(82)

(78)

(1)

—

—

(3)

(31)

(20)

—

(1)

(2)

(6)

—

—

—

(2)

(1)

—

(1)

—

(8)

(2)

(2)

(4)

(4)

(4)

—

Total

$m

(2,589)

(1,779)

(406)

(35)

(1)

(368)

(1,374)

(599)

(68)

(78)

(271)

(178)

(77)

(31)

(2)

(70)

(1,168)

(125)

(722)

(321)

(244)

(105)

(107)

(32)

(303)

(229)

(74)

534,577

123,233

61,407

595,984

(5,552)

(771)

(126)

(5,678)

Europe
–  UK 
–  France

–  Germany

–  Switzerland

–  other

Asia

–  Hong Kong

–  Australia

–  India

–  Indonesia

–  mainland China

–  Malaysia

–  Singapore

–  Taiwan

–  other

Middle East and North Africa (excluding 
Saudi Arabia)

–  Egypt

–  UAE

–  other

North America

–  US

–  Canada

–  other

Latin America

–  Mexico

–  other

At 31 Dec 2018

For footnotes, see page 147.

HSBC Holdings plc Annual Report and Accounts 2018

119

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Personal lending – loans and advances to customers at amortised costs by country/territory

Europe
–  UK 
–  France

–  Germany

–  Switzerland

–  other

Asia

–  Hong Kong

–  Australia

–  India

–  Indonesia

–  mainland China

–  Malaysia

–  Singapore

–  Taiwan

–  other

Middle East and North Africa (excluding 
Saudi Arabia)

–  Egypt

–  UAE

–  other

North America

–  US

–  Canada

–  other

Latin America

–  Mexico

–  other

At 31 Dec 2018

First lien 
residential 
mortgages

$m

131,557

124,357

3,454

—

1,120

2,626

119,718

79,059

13,858

1,030

59

8,706

2,890

5,991

5,123

3,002

2,393

—

1,974

419

36,964

17,464

18,267

1,233

2,701

2,550

151

Gross carrying amount

Other 
personal

Of which:
credit
cards

$m

46,007

20,503

19,616

288

5,213

387

42,049

28,734

764

608

279

1,139

3,209

5,353

860

1,103

3,933

309

1,477

2,147

5,057

2,280

2,562

215

3,958

3,192

766

$m

9,790

9,356

376

—

—

58

11,900

8,124

626

228

206

502

888

434

289

603

1,181

71

538

572

1,341

1,028

265

48

1,432

1,121

311

Total

$m

177,564

144,860

23,070

288

6,333

3,013

161,767

107,793

14,622

1,638

338

9,845

6,099

11,344

5,983

4,105

6,326

309

3,451

2,566

42,021

19,744

20,829

1,448

6,659

5,742

917

Allowance for ECL

First lien
residential
mortgages

Other
personal

Of which:
credit
cards

$m

(258)

(141)

(43)

—

(2)

(72)

(44)

(1)

(5)

(5)

—

(2)

(24)

—

(1)

(6)

(88)

—

(82)

(6)

(122)

(13)

(16)

(93)

(23)

(22)

(1)

$m

(750)

(592)

(114)

—

(19)

(25)

(696)

(329)

(55)

(20)

(34)

(57)

(71)

(70)

(20)

(40)

(306)

(5)

(126)

(175)

(139)

(106)

(23)

(10)

(521)

(465)

(56)

$m

(313)

(309)

(4)

—

—

—

(465)

(228)

(54)

(14)

(27)

(50)

(33)

(21)

(5)

(33)

(148)

(1)

(54)

(93)

(81)

(75)

(5)

(1)

(254)

(227)

(27)

Total

$m

(1,008)

(733)

(157)

—

(21)

(97)

(740)

(330)

(60)

(25)

(34)

(59)

(95)

(70)

(21)

(46)

(394)

(5)

(208)

(181)

(261)

(119)

(39)

(103)

(544)

(487)

(57)

293,333

101,004

25,644

394,337

(535)

(2,412)

(1,261)

(2,947)

120

HSBC Holdings plc Annual Report and Accounts 2018

Summary of financial instruments to which the impairment requirements in IFRS 9 are applied – by global business

Gross carrying/nominal amount

Allowance for ECL

Stage 1

Stage 2

Stage 3

POCI

Total Stage 1 Stage 2 Stage 3

POCI

Loans and advances to customers at amortised cost

915,188

61,786

13,023

$m

$m

$m

–  RBWM

–  CMB

–  GB&M

–  GPB

–  Corporate Centre

Loans and advances to banks at amortised cost

–  RBWM

–  CMB

–  GB&M

–  GPB

–  Corporate Centre

340,606

19,228

304,103

27,529

230,250

14,112

37,970

2,259

71,873

5,801

1,912

25,409

46

38,705

724

193

307

5

15

212

—

75

4,960

5,732

1,683

618

30

—

—

—

—

—

—

Other financial assets measured at amortised cost

581,118

1,673

126

–  RBWM

–  CMB

–  GB&M

–  GPB

–  Corporate Centre

Total gross carrying amount on balance sheet at
31 Dec 2018

49,142

15,082

272,028

924

243,942

184

774

703

1

11

32

60

20

2

12

Total

$m

$m

$m

$m

$m

$m

990,321

(1,276)

(2,108)

(5,047)

(194)

(8,625)

364,794

337,662

246,070

39,313

2,482

72,180

5,806

1,927

25,621

46

38,780

582,917

49,358

15,916

272,751

927

243,965

(544)

(1,250)

(1,129)

—

(2,923)

(538)

(188)

(5)

(1)

(11)

(1)

(1)

(7)

—

(2)

(27)

(14)

(7)

(1)

—

(5)

(659)

(3,110)

(194)

(4,501)

(182)

(718)

(3)

(14)

(89)

(1)

(2)

—

—

(2)

—

—

(6)

(2)

(3)

(1)

—

—

—

—

—

—

—

—

(22)

(1)

(21)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

(1,088)

(97)

(16)

(13)

(1)

(1)

(9)

—

(2)

(55)

(17)

(31)

(2)

—

(5)

$m

324

—

298

25

1

—

—

—

—

—

—

—

—

—

—

—

—

—

1,568,179

63,766

13,149

324

1,645,418

(1,314)

(2,116)

(5,069)

(194)

(8,693)

Loans and other credit-related commitments

569,250

21,839

–  RBWM

–  CMB

–  GB&M

–  GPB

–  Corporate Centre
Financial guarantees8
–  RBWM

–  CMB

–  GB&M

–  GPB

–  Corporate Centre

164,589

113,753

252,910

33,885

4,113

1,792

9,345

9,658

1,044

—

20,884

2,334

54

7,629

12,093

1,053

55

3

1,203

1,115

13

—

912

399

308

194

11

—

297

3

230

63

—

1

7

—

5

2

—

—

3

—

3

—

—

—

592,008

166,780

123,411

262,764

34,940

4,113

23,518

60

9,065

13,271

1,066

56

(143)

(139)

(6)

(72)

(58)

—

(7)

(19)

—

(10)

(8)

(1)

—

(1)

(52)

(86)

—

—

(29)

—

(11)

(18)

—

—

(43)

(1)

(40)

(2)

—

—

(45)

—

(39)

(5)

—

(1)

Total nominal amount off balance sheet at
31 Dec 2018

590,134

24,173

1,209

10

615,526

(162)

(168)

(88)

13,160

153

226

1,994

—

326,795

342,175

—

—

—

770

923

—

—

—

—

7

7

—

1

—

—

4

5

13,313

227

1,994

—

(5)

(2)

(5)

—

—

—

—

—

327,576

(21)

(50)

343,110

(33)

(50)

—

—

—

—

(1)

(1)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

(325)

(8)

(164)

(146)

—

(7)

(93)

—

(60)

(31)

(1)

(1)

(418)

(5)

(2)

(5)

—

(72)

(84)

RBWM

CMB

GB&M

GPB

Corporate Centre

Debt instruments measured at FVOCI at 
31 Dec 2018

For footnotes, see page 147.

HSBC Holdings

(Audited)

Risk in HSBC Holdings is overseen by the HSBC Holdings Asset 
and Liability Management Committee (‘Holdings ALCO’). The 
major risks faced by HSBC Holdings are credit risk, liquidity risk 
and market risk (in the form of interest rate risk and foreign 
exchange risk).

Credit risk in HSBC Holdings primarily arises from transactions 
with Group subsidiaries and from guarantees issued in support of 
obligations assumed by certain Group operations in the normal 
conduct of their business. It principally represents claims on Group 
subsidiaries in Europe and North America.

In HSBC Holdings, the maximum exposure to credit risk arises 
from two components:

•  financial instruments on the balance sheet (see page 221); and

•  financial guarantees and similar contracts, where the maximum 
exposure is the maximum that we would have to pay if the 
guarantees were called upon (see Note 33).

In the case of our derivative balances, we have amounts with a 
legally enforceable right of offset in the case of counterparty 

default that are not included in the carrying value. These offsets 
also include collateral received in cash and other financial assets. 
The total offset relating to our derivative balances is $1.5bn at 
31 December 2018 (2017: $2.1bn).

The credit quality of loans and advances and financial 
investments, both of which consist of intra-Group lending, 
is assessed as ‘strong’ or ‘good’, with 100% of the exposure being 
neither past due nor impaired (2017: 100%). For further details of 
credit quality classification, see page 79. 

Securitisation exposures and other structured products

The following table summarises the carrying amount of our ABS 
exposure by categories of collateral. It includes assets held in the 
legacy credit portfolio held within Corporate Centre with a carrying 
value of $5.9bn (2017: $9bn).

At 31 December 2018, the FVOCI reserve in respect of ABSs was a 
deficit of $179m (2017: deficit of $466m). For 2018, the 
impairment write-back in respect of ABSs was 
$106m (2017: write-back of $240m).

HSBC Holdings plc Annual Report and Accounts 2018

121

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Carrying amount of HSBC’s consolidated holdings of ABSs

Mortgage-related assets

–  sub-prime residential

–  US Alt-A residential
–  US Government agency and sponsored enterprises: MBSs22
–  UK buy-to-let residential

–  other residential

–  commercial property

Leveraged finance-related assets

Student loan-related assets

Auto finance-related assets

Other assets

At 31 Dec 2018

For footnotes, see page 147.

Financial
investments
at FVOCI

Held at
amortised
cost

$m

$m

15,422

15,498

587

87

—

2

14,627

14,657

—

15

106

40

1,815

—

718

—

780

59

—

—

2,577

2,323

Financial assets
designated and
otherwise
mandatorily
measured at fair
value through profit
and loss

$m

127

—

94

—

—

—

33

21

1

—

7

Total

$m

32,727

604

183

29,437

—

1,719

784

367

1,965

2,859

4,184

17,995

20,398

156

42,102

Trading

$m

1,680

17

—

153

—

924

586

306

149

282

1,136

3,553

Of which
held through
consolidated
SEs

$m

208

50

42

—

—

10

106

200

1,800

—

204

2,412

Selected 2017 credit risk disclosures

The below disclosures were included in our 2017 external reports 
and do not reflect the adoption of IFRS 9. As these tables are not 

directly comparable to the current 2018 credit risk tables, which 
are disclosed on an IFRS 9 basis, these 2017 disclosures have 
been shown below and not adjacent to 2018 tables.

At 31 Dec 2017

$bn

3,078

2,306

772

1,060

376

684

15

5

10

%

1.3

1.5

1.5

$bn

7.5

1.7

5.8

1,053

For year ended 31 Dec 2017 

$bn

2.0

1.0

1.0

(0.2)

1.8

Summary of credit risk

Maximum exposure to credit risk

–  total assets subject to credit risk
–  off-balance sheet commitments subject to credit risk7,23
Gross loans and advances

–  personal lending

–  wholesale lending

Impaired loans

–  personal lending

–  wholesale lending

Impaired loans as a % of gross loans and advances

Personal lending

Wholesale lending

Total

Impairment allowances

–  personal lending

–  wholesale lending

Loans and advances net of impairment allowances

Loan impairment charge

–  personal lending

–  wholesale lending

Other credit risk provisions

For footnotes, see page 147.

122

HSBC Holdings plc Annual Report and Accounts 2018

Credit exposure (2017)

Maximum exposure to credit risk

(Audited)

Derivatives

Loans and advances to customers held at amortised cost

–  personal

–  corporate and commercial

–  non-bank financial institutions

Loans and advances to banks at amortised cost

Reverse repurchase agreements – non-trading

Total on–balance sheet exposure to credit risk

Total off–balance sheet
–  financial guarantees and similar contracts23
–  loan and other credit-related commitments7
At 31 Dec 2017

For footnotes, see page 147.

Distribution of financial instruments by credit quality

(Audited)

Neither past due nor impaired

Cash and balances at central banks

179,155

Strong

$m

Good

Satisfactory

Sub-
standard

Past due
but not
impaired

Impaired

$m

1,043

29

—

22,365

531

9,517

5,778

6,539

6,322

34,186

137,983

15,412

84,493

15,496

22,582

3,378

269

181,195

31,827

503,759

324,960

140,382

38,417

222,343

26,612

176,745

18,986

$m

407

273

—

26,438

491

12,978

4,757

8,212

1,029

5,874

204,162

14,549

176,661

12,952

$m

19

4

—

1,949

1,098

498

26

327

28

922

16,114

780

14,784

550

77,175

9,026

4,144

39

143,154

356,065

12,714

1,430

11,175

109

32,321

10,463

6,526

4,636

1,837

53

25,636

15,017

10,705

3,455

7,124

126

442

2,886

681

183

361

137

$m

$m

8,600

4,658

3,422

520

9

—

—

107

15

91

1

15,470

4,922

10,254

294

—

—

728

143

31

56

56

Items in the course of collection
from other banks

Hong Kong Government certificates
of indebtedness

Trading assets

–  treasury and other eligible bills

–  debt securities

–  loans and advances to banks

–  loans and advances to customers

Financial assets designated at fair
value

Derivatives

Loans and advances to customers
held at amortised cost

–  personal

–  corporate and commercial

–  non-bank financial institutions

Loans and advances to banks held
at amortised cost

Reverse repurchase agreements –
non-trading

Financial investments

Other assets

–  endorsements and acceptances

–  accrued income and other

–  assets held for sale

At 31 Dec 2017

Percentage of total gross amount

Maximum
exposure

$m

219,818

962,964

374,762

516,754

71,448

90,393

201,553

2017

Offset

$m

(204,829)

(35,414)

(2,946)

(29,459)

(3,009)

(273)

(3,724)

Net

$m

14,989

927,550

371,816

487,295

68,439

90,120

197,829

2,305,592

(244,240)

2,061,352

771,908

41,422

730,486

—

—

—

771,908

41,422

730,486

3,077,500

(244,240)

2,833,260

Total
gross
amount

$m

180,624

6,628

34,186

188,735

17,532

107,486

26,057

37,660

4,704

219,818

970,448

376,481

522,248

71,719

90,393

201,553

385,159

30,876

9,750

20,644

482

Impairment
allowances

$m

(7,484)

(1,719)

(5,494)

(271)

—

—

(48)

(48)

Total

$m

180,624

6,628

34,186

188,735

17,532

107,486

26,057

37,660

4,704

219,818

962,964

374,762

516,754

71,448

90,393

201,553

385,159

30,828

9,750

20,644

434

1,635,086

336,212

293,685

23,084

8,716

16,341

2,313,124

(7,532)

2,305,592

%

70.7

%

14.5

%

12.7

%

1.0

%

0.4

%

0.7

%

100.0

Past due but not impaired gross financial instruments (2017)

Past due but not impaired gross financial instruments by geographical region

(Audited)

At 31 Dec 2017

Europe

$m

1,324

Asia

$m

3,892

MENA

$m

852

North
America

$m

2,015

Latin
America

$m

633

Total

$m

8,716

HSBC Holdings plc Annual Report and Accounts 2018

123

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Ageing analysis of days for past due but not impaired gross financial instruments

(Audited)

Loans and advances to customers and banks held at amortised cost

– personal

– corporate and commercial

– financial

Other financial instruments

At 31 Dec 2017

Impaired loans (2017)

Movement in impaired loans by industry sector

(Audited)

At 1 Jan 2017

Classified as impaired during the year

Transferred from impaired to unimpaired during the year

Amounts written off

Net repayments and other

At 31 Dec 2017

Impaired loans by industry sector and geographical region

Up to 29 days

30–59 days

60–89 days

90–179 days

180 days and
over

$m

6,837

3,455

2,899

483

33

6,870

$m

1,255

866

343

46

12

1,267

$m

493

337

156

—

18

511

$m

10

—

10

—

12

22

$m

14

—

14

—

32

46

Corporate
and
commercial

Financial

$m

11,362

3,691

(1,324)

(1,257)

(2,218)

10,254

$m

376

17

(8)

(53)

(38)

294

Personal

$m

6,490

2,671

(677)

(1,330)

(2,232)

4,922

Non-renegotiated impaired loans

–  personal

–  corporate and commercial

–  financial

Renegotiated impaired loans

–  personal

–  corporate and commercial

–  financial

At 31 Dec 2017

Impaired loans % of total gross loans and advances

Renegotiated loans and forbearance (2017)

Renegotiated loans and advances to customers by industry sector

Neither past due nor impaired

Past due but not impaired

Impaired

At 31 Dec 2017

Impairment allowances on renegotiated loans

Renegotiated loans and advances to customers by geographical region

At 31 Dec 2017

Europe

$m

5,667

Europe

$m

4,551

1,648

2,895

8

3,491

381

2,926

184

8,042

2.0%

Asia

$m

1,645

475

1,146

24

604

125

478

1

2,249

0.5%

MENA

North
America

Latin
America

$m

870

227

639

4

$m

1,180

665

508

7

1,079

1,426

120

895

64

1,949

5.4%

958

466

2

2,606

2.2%

$m

452

280

172

—

172

43

129

—

624

2.6%

First lien
residential
mortgages

Other personal
lending

Corporate and
commercial

Non-bank
financial
institutions

$m

476

58

1,329

1,863

165

Asia

$m

921

$m

268

49

298

615

127

$m

2,082

120

4,894

7,096

1,584

$m

257

—

251

508

151

MENA

$m

1,622

North 
America

$m

1,604

Latin
America

$m

268

Total

$m

8,609

4,658

3,422

529

107

8,716

Total

$m

18,228

6,379

(2,009)

(2,640)

(4,488)

15,470

Total

$m

8,698

3,295

5,360

43

6,772

1,627

4,894

251

15,470

1.5%

Total

$m

3,083

227

6,772

10,082

2,027

Total

$m

10,082

124

HSBC Holdings plc Annual Report and Accounts 2018

Impairment of loans and advances (2017)

Loan impairment charge to the income statement by industry sector

(Audited)

Personal

–  first lien residential mortgages

–  other personal

Corporate and commercial

–  manufacturing and international trade and services

–  commercial real estate and other property-related

–  other commercial

Financial

At 31 Dec 2017

Europe

$m

140

6

134

619

314

200

105

66

825

Asia

$m

243

(1)

244

298

236

21

41

17

558

MENA

$m

92

5

87

83

95

(4)

(8)

22

197

North
America

Latin
America

Charge for impairment losses as a percentage of average gross loans and advances to customers by geographical region

New allowances net of allowance releases

Recoveries

At 31 Dec 2017

Amount written off net of recoveries

Europe

%

0.33

(0.09)

0.24

0.23

Asia

%

0.17

(0.03)

0.14

0.13

MENA

%

0.79

(0.14)

0.65

1.35

North
America

Latin
America

%

(0.05)

(0.07)

(0.12)

0.28

%

3.20

(0.41)

2.79

2.42

Movement in impairment allowances by industry sector and by geographical region

North
America

Latin
America

Asia

$m

1,635

MENA

$m

1,681

At 1 Jan 2017

Amounts written off

Personal

–  first lien residential mortgages

–  other personal

Corporate and commercial

–  manufacturing and international trade and services

–  commercial real estate and other property-related

–  other commercial

Financial

Total amounts written off

Recoveries of amounts written off in previous years

Personal

–  first lien residential mortgages

–  other personal

Corporate and commercial

–  manufacturing and international trade and services

–  commercial real estate and other property-related

–  other commercial

Financial

Total recoveries of amounts written off in previous years

Charge to income statement

Exchange and other movements

At 31 Dec 2017

Impairment allowances against banks:

–  individually assessed

Impairment allowances against customers:

–  individually assessed

–  collectively assessed

Impairment allowances at 31 Dec 2017

Europe

$m

2,789

(438)

(8)

(430)

(648)

(318)

(121)

(209)

(74)

(1,160)

296

9

287

35

10

8

17

2

333

825

274

(366)

(6)

(360)

(273)

(250)

(10)

(13)

(1)

(640)

104

4

100

10

9

—

1

—

114

558

5

(329)

(42)

(287)

(119)

(74)

(37)

(8)

—

(448)

39

—

39

2

1

1

—

—

41

197

(10)

1,461

3,061

1,672

—

—

—

2,296

765

3,061

1,056

616

1,672

1,104

357

1,461

$m

32

—

32

(163)

18

9

(190)

1

(130)

$m

1,272

(100)

(26)

(74)

(273)

(44)

(20)

(209)

(2)

(375)

38

17

21

37

11

1

25

—

75

(130)

(51)

791

—

383

408

791

542

1,992

$m

452

(27)

479

90

59

—

31

—

$m

473

(487)

(9)

(478)

(63)

(18)

(4)

(41)

—

Total

$m

959

(17)

976

927

722

226

(21)

106

Total

%

0.29

(0.07)

0.22

0.28

Total

$m

7,850

(1,720)

(91)

(1,629)

(1,376)

(704)

(192)

(480)

(77)

(550)

(3,173)

68

25

43

13

3

—

10

—

81

542

(47)

499

—

121

378

499

545

55

490

97

34

10

53

2

644

1,992

171

7,484

—

4,960

2,524

7,484

HSBC Holdings plc Annual Report and Accounts 2018

125

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Movement in impairment allowances on loans and advances to customers and banks

(Audited)

At 1 Jan 2017

Amounts written off

Recoveries of loans and advances previously written off

Charge to income statement

Exchange and other movements

At 31 Dec 2017

Impairment allowances % of loans and advances

Wholesale lending (2017)

Total wholesale lending for loans and advances to banks and customers24

Banks
individually
assessed

Customers

Individually
assessed

Collectively
assessed

$m

—

—

—

—

—

—

—

$m

4,932

(1,468)

119

1,114

263

4,960

0.5%

$m

2,918

(1,705)

525

878

(92)

2,524

0.3%

Total

$m

7,850

(3,173)

644

1,992

171

7,484

0.8%

Corporate and commercial

–  agriculture, forestry and fishing

–  mining and quarrying

–  manufacturing

–  electricity, gas, steam and air-conditioning supply

–  water supply, sewerage, waste management and remediation

–  construction

–  wholesale and retail trade, repair of motor vehicles and motorcycles

–  transportation and storage

–  accommodation and food 

–  publishing, audiovisual and broadcasting

–  real estate

–  professional, scientific and technical activities

–  administrative and support services

–  public administration and defence, compulsory social security

–  education

–  health and care

–  arts, entertainment and recreation

–  other services

–  activities of households

–  extra-territorial organisations and bodies activities

–  government

–  asset-backed securities

Non-bank financial institutions

Loans and advances to banks

At 31 Dec 2017

By geography

Europe

– of which: UK

Asia

– of which: Hong Kong

MENA

North America

Latin America

At 31 Dec 2017

For footnotes, see page 147.

Gross loans

Impairment
allowance

$m

522,248

6,302

10,911

115,531

17,397

2,806

15,443

98,079

24,258

16,971

18,405

114,349

18,094

19,960

221

1,490

5,688

3,003

20,354

—

—

11,728

1,258

71,719

90,393

$m

(5,494)

(122)

(450)

(1,390)

(88)

(3)

(540)

(1,361)

(131)

(138)

(83)

(638)

(95)

(138)

—

(7)

(34)

(14)

(235)

—

—

(8)

(19)

(271)

—

684,360

(5,765)

228,775

163,393

332,680

197,232

29,142

76,661

17,102

684,360

(2,469)

(1,589)

(1,402)

(639)

(1,131)

(579)

(184)

(5,765)

Wholesale lending: loan and other credit-related commitments7

At 31 Dec 2017

–  corporate and commercial

–  financial

For footnotes, see page 147.

Europe

$m

186,912

123,972

62,940

Asia

$m

195,396

179,302

16,094

MENA

$m

17,935

17,390

545

North
America

$m

123,267

102,666

20,601

Latin
America

$m

11,666

10,795

871

Total

$m

535,176

434,125

101,051

UK Hong Kong

$m

85,362

72,652

12,710

$m

88,859

79,596

9,263

126

HSBC Holdings plc Annual Report and Accounts 2018

Commercial real estate (2017)

Commercial real estate lending

Gross loans and advances

Neither past due nor impaired

Past due but not impaired

Impaired loans

At 31 Dec 2017

–  of which: renegotiated loans

Impairment allowances 

Europe

$m

Asia

$m

MENA

$m

   North
America

Latin
America

$m

$m

26,632

60,894

56

905

27,593

1,112

297

57

17

60,968

—

15

500

5

182

687

190

142

8,637

197

83

8,917

97

75

Commercial real estate gross loans and advances maturity analysis

On demand, overdrafts or revolving

< 1 year

1–2 years

2–5 years

> 5 years

At 31 Dec 2017

Europe

$m

5,734

4,780

14,770

2,309

27,593

Asia

$m

18,038

11,549

25,395

5,986

60,968

MENA

$m

North
America

$m

268

119

117

183

687

4,678

1,178

2,199

862

8,917

Commercial real estate loans and advances including loan commitments by level of collateral

Total

$m

98,070

349

1,252

99,671

1,478

529

Total

$m

28,978

17,684

43,215

9,794

99,671

UK

$m

Hong Kong

$m

20,171

51,909

2

722

20,895

1,010

237

50

12

51,971

—

12

UK

$m

Hong Kong

$m

4,193

3,679

12,377

646

20,895

1,407

34

65

1,506

79

—

Latin
America

$m

260

58

734

454

1,506

15,964

9,345

21,089

5,573

51,971

US

$m

—

4,742

—

—

4,742

—

54

—

—

54

—

—

—

54

1

—

—

—

—

—

—

—

1

Total

$m

44,551

75,633

5,523

3,621

UK

$m

5,187

20,711

963

564

125,707

26,861

Of which:

Hong Kong

$m

31,100

31,768

1,557

752

64,425

6

221

67

40

89

25

71

43

298

63

717

157

173

141

246

486

295

1,266

127,271

4

128

64

31

19

14

54

40

186

46

376

60

149

122

45

350

189

772

—

—

—

—

—

—

—

—

—

—

12

9

1

1

1

—

—

12

27,819

64,437

4,797

HSBC Holdings plc Annual Report and Accounts 2018

127

(Audited)

Rated CRR/ EL1 to 7

Not collateralised

Fully collateralised

Partially collateralised (A)

–  Collateral value on A

Total

Rated CRR/ EL8

Not collateralised

Fully collateralised

–  LTV ratio: less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (B):

–  Collateral value on B

Total

Rated CRR/ EL9 to 10

Not collateralised

Fully collateralised

–  LTV ratio: less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (C):

–  Collateral value on C

Total

At 31 Dec 2017

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Other corporate, commercial and non-bank financial institutions loans and advances including loan commitments by level of
collateral rated CRR/EL 8 to 10 only

(Audited)

Rated CRR/ EL8

Not collateralised

Fully collateralised

–  LTV ratio: less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (A):

–  Collateral value on A

Total

Rated CRR/ EL9 to 10

Not collateralised

Fully collateralised

–  less than 50%

–  51% to 75%

–  76% to 90%

–  91% to 100%

Partially collateralised (B):

–  Collateral value on B

Total

At 31 Dec 2017

Total

$m

3,722

554

188

157

39

170

493

206

4,769

3,734

2,572

804

606

398

764

1,750

877

8,056

12,825

Of which:

Hong Kong

$m

15

5

3

2

—

—

135

10

155

511

98

60

10

21

7

167

123

776

931

UK

$m

319

104

25

66

11

2

92

59

515

1,508

1,223

516

403

235

69

398

209

3,129

3,644

US

$m

1,708

48

7

34

2

5

42

21

1,798

3

317

—

6

—

311

425

300

745

2,543

Personal lending (2017)

Total personal lending gross loans

Europe

$m

Asia

$m

First lien residential mortgages

126,685

109,502

–  of which:

interest only (including offset)

35,242

873

affordability (including US adjustable rate
mortgages)

Other personal lending

–  other

–  credit cards

–  second lien residential mortgages

–  motor vehicle finance

At 31 Dec 2017

Loan and other credit-related commitments

409

43,329

32,995

10,235

99

—

3,111

40,880

29,400

11,435

21

24

170,014

50,384

150,382

120,312

Total personal lending impairment allowances

North
America

Latin
America

$m

$m

Total

$m

UK Hong Kong

$m

$m

Total as a %
of total 
gross loans

37,330

2,281

278,173

119,770

70,279

26.2

92

13,742

5,227

2,919

1,037

1,233

38

42,557

14,443

—

—

4,376

2,205

1,642

—

529

6,657

5,196

36,272

33,468

17,262

98,308

70,182

25,880

1,355

891

—

19,790

10,039

9,751

—

—

376,481

194,310

139,560

48,413

—

3

27,868

19,977

7,891

—

—

98,147

89,994

3.4

1.6

9.3

6.7

2.4

0.1

0.1

35.5

MENA

$m

2,375

65

—

4,496

2,663

1,531

2

300

6,871

3,975

Europe

Asia

MENA

North
America

Latin
America

First lien residential mortgages

Other personal lending

–  other

–  credit cards

–  second lien residential mortgages

–  motor vehicle finance

At 31 Dec 2017

$m

262

341

230

111

—

—

603

$m

30

237

109

128

—

—

267

$m

68

259

132

122

—

5

327

Impairment allowances % of impaired loans

29.7%

44.5%

94.2%

$m

148

60

17

30

13

—

208

12.8%

$m

16

298

151

140

—

7

314

97.2%

Total

$m

524

1,195

639

531

13

12

1,719

34.9%

UK Hong Kong

$m

145

257

147

110

—

—

402

$m

—

86

36

50

—

—

86

28.3%

62.3%

128

HSBC Holdings plc Annual Report and Accounts 2018

Residential mortgage loans including loan commitments by level of collateral

(Audited)

Non-impaired loans and advances

Fully collateralised

–  LTV ratio: less than 50%

–  51% to 60%

–  61% to 70%

–  71% to 80%

–  81% to 90%

–  91% to 100%

Partially collateralised:

Greater than 100% (A)

–  101% to 110%

–  111% to 120%

–  greater than 120%

Collateral on A

Non-impaired loans and advances

Impaired loans and advances

Fully collateralised

– LTV ratio: less than 50%

–  51% to 60%

–  61% to 70%

–  71% to 80%

–  81% to 90%

–  91% to 100%

Partially collateralised:

Greater than 100% (B)

–  101% to 110%

–  111% to 120%

–  greater than 120%

Collateral on B

Impaired loans and advances

At 31 Dec 2017

Total

$m

287,088

164,110

48,287

37,054

25,893

9,445

2,299

660

270

121

269

550

Of which:

Hong Kong

$m

UK

$m

124,736

69,679

20,706

15,422

11,992

5,824

1,113

174

89

16

69

125

72,073

55,237

8,340

3,282

3,402

1,376

436

—

—

—

—

—

US

$m

16,240

7,868

4,180

2,832

1,312

42

6

—

—

—

—

—

287,748

124,910

72,073

16,240

3,004

1,238

518

416

354

323

155

342

101

61

180

269

1,008

538

196

130

85

40

19

38

15

5

18

31

3,346

291,094

1,046

125,956

46

42

3

—

1

—

—

—

—

—

—

—

46

72,119

1,138

414

207

178

160

115

64

36

19

11

6

33

1,174

17,414

HSBC Holdings plc Annual Report and Accounts 2018

129

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Supplementary information (2017)

Wholesale gross loans and advances to customers by country/territory

Gross loans

Impairment allowances

Corporate and
commercial

Of which: real 
estate21

Non-bank
financial
institutions

$m

182,501

130,121

32,647

9,690

1,244

8,799

250,950

156,198

11,311

5,382

4,157

26,052

7,489

17,541

5,176

17,644

21,533

1,343

12,130

8,060

54,915

35,678

18,330

907

12,349

9,354

2,995

$m

24,244

14,609

5,597

250

1

3,787

70,554

51,787

1,987

1,030

18

8,953

1,555

2,890

11

2,323

1,647

17

1,117

513

16,788

10,888

4,680

1,220

1,117

931

186

$m

32,093

27,829

2,048

1,156

531

529

26,311

15,346

2,355

2,165

114

4,824

331

259

185

732

1,107

38

769

300

10,926

10,204

682

40

1,282

1,083

199

Total

$m

214,594

157,950

34,695

10,846

1,775

9,328

277,261

171,544

13,666

7,547

4,271

30,876

7,820

17,800

5,361

18,376

22,640

1,381

12,899

8,360

65,841

45,882

19,012

947

13,631

10,437

3,194

Corporate and
commercial

Of which: real 
estate21

$m

(2,286)

(1,390)

(542)

(51)

—

(303)

(1,375)

(613)

(75)

(95)

(254)

(224)

(34)

(41)

(4)

(35)

(1,092)

(97)

(824)

(171)

(557)

(318)

(200)

(39)

(184)

(158)

(26)

$m

(371)

(299)

(34)

—

—

(38)

(43)

(30)

(4)

(3)

—

(2)

—

(2)

—

(2)

(157)

—

(157)

—

(66)

(18)

(34)

(14)

(1)

(1)

—

Non-bank
financial
institutions

$m

(183)

(180)

—

(2)

—

(1)

(27)

(26)

—

(1)

—

—

—

—

—

—

(39)

(7)

—

(32)

(22)

(15)

(4)

(3)

—

—

—

Total

$m

(2,469)

(1,570)

(542)

(53)

—

(304)

(1,402)

(639)

(75)

(96)

(254)

(224)

(34)

(41)

(4)

(35)

(1,131)

(104)

(824)

(203)

(579)

(333)

(204)

(42)

(184)

(158)

(26)

522,248

114,350

71,719

593,967

(5,494)

(638)

(271)

(5,765)

Europe
–  UK 
–  France

–  Germany

–  Switzerland

–  other

Asia

–  Hong Kong

–  Australia

–  India

–  Indonesia

–  mainland China

–  Malaysia

–  Singapore

–  Taiwan

–  other

Middle East and North Africa (excluding
Saudi Arabia)

–  Egypt

–  UAE

–  other

North America

–  US

–  Canada

–  other

Latin America

–  Mexico

–  other

At 31 Dec 2017

For footnotes, see page 147.

130

HSBC Holdings plc Annual Report and Accounts 2018

Personal gross loans and advances to customers by country/territory

Gross loans

Impairment allowances

First lien
residential
mortgages

Other
personal

Of which:
credit cards

First lien
residential
mortgages

Other
personal

Of which:
credit cards

Europe
–  UK 
–  France

–  Germany

–  Switzerland

–  other

Asia

–  Hong Kong

–  Australia

–  India

–  Indonesia

–  mainland China

–  Malaysia

–  Singapore

–  Taiwan

–  other

Middle East and North Africa (excluding Saudi Arabia)

–  Egypt

–  UAE

–  other

North America

–  US

–  Canada

–  other

Latin America

–  Mexico

–  other

At 31 Dec 2017

$m

126,685

119,770

2,910

1

839

3,165

109,502

70,279

12,444

1,185

64

8,877

3,003

5,760

4,877

3,013

2,375

—

1,880

495

37,330

17,415

18,639

1,276

2,281

2,129

152

$m

43,329

19,790

16,650

234

5,776

879

40,880

27,868

838

441

322

1,170

3,385

4,952

822

1,082

4,496

283

1,682

2,531

5,227

2,278

2,731

218

4,376

3,044

1,332

$m

10,235

9,751

420

—

—

64

Total

$m

170,014

139,560

19,560

235

6,615

4,044

11,435

150,382

7,891

749

193

225

289

837

419

283

549

1,531

62

612

857

1,037

724

266

47

1,642

1,077

565

98,147

13,282

1,626

386

10,047

6,388

10,712

5,699

4,095

6,871

283

3,562

3,026

42,557

19,693

21,370

1,494

6,657

5,173

1,484

$m

(262)

(145)

(33)

—

—

(84)

(30)

—

(2)

(4)

—

(2)

(14)

—

(1)

(7)

(68)

—

(64)

(4)

(148)

(36)

(7)

(105)

(16)

(13)

(3)

$m

(341)

(257)

(66)

—

(12)

(6)

$m

(111)

(110)

—

—

—

(1)

Total

$m

(603)

(402)

(99)

—

(12)

(90)

(237)

(128)

(267)

(86)

(20)

(7)

(15)

(11)

(48)

(17)

(17)

(16)

(259)

(5)

(95)

(159)

(60)

(38)

(15)

(7)

(298)

(267)

(31)

(50)

(18)

(4)

(11)

(5)

(20)

(6)

(2)

(12)

(122)

(1)

(26)

(95)

(30)

(25)

(5)

—

(140)

(127)

(13)

(531)

(86)

(22)

(11)

(15)

(13)

(62)

(17)

(18)

(23)

(327)

(5)

(159)

(163)

(208)

(74)

(22)

(112)

(314)

(280)

(34)

(1,719)

278,173

98,308

25,880

376,481

(524)

(1,195)

Carrying amount of HSBC’s consolidated holdings of ABSs

Mortgage-related assets

–  sub-prime residential

–  US Alt-A residential

–  US Government agency and sponsored enterprises: MBSs

–  other residential

–  commercial property

Leveraged finance-related assets

Student loan-related assets

Other assets

At 31 Dec 2017

Trading

$m

1,767

22

—

331

814

600

128

155

1,266

3,316

Available for
sale

$m

14,221

918

1,102

11,750

181

270

373

2,198

731

17,523

Held to
maturity

$m

13,965

—

3

13,962

—

—

—

—

—

13,965

Designated at
fair value
through profit
or loss

Loans and
receivables

$m

$m

Total

$m

—

—

—

—

—

—

—

—

2

2

1,762

31,715

32

—

—

1,595

135

45

—

3,553

5,360

972

1,105

26,043

2,590

1,005

546

2,353

5,552

40,166

Of which
held through
consolidated
SEs

$m

1,826

484

1,041

—

75

226

283

2,158

428

4,695

HSBC Holdings plc Annual Report and Accounts 2018

131

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Liquidity and funding risk profile

Liquidity and funding risk in 2018

Management of liquidity and funding risk

Sources of funding

Contractual maturity of financial liabilities

HSBC Holdings

Liquidity and funding risk in 2018

Net stable funding ratio

Page

132

132

133

135

135

We are required to maintain sufficient stable funding. The net 
stable funding ratio (‘NSFR’) measures stable funding relative to 
required stable funding, and reflects a bank’s long-term funding 
profile (funding with a term of more than a year). It is designed to 
complement the LCR.

At 31 December 2018, the Group’s principal operating entities 
were within the NSFR risk tolerance level established by the Board 
and applicable under the LFRF.

This section provides a summary of our current policies and practices 
regarding the management of liquidity and funding risk.

The table below displays the NSFR levels for the principal 
HSBC operating entities.

HSBC requires all operating entities to comply with its liquidity 
and funding risk management framework (‘LFRF’) on a stand-
alone basis and to meet regulatory and internal minimum 
requirements at all times. The liquidity coverage ratio (‘LCR’) and 
net stable funding ratio (‘NSFR’) are key components of the LFRF.

The liquidity and funding position of the Group remained strong 
throughout 2018 as illustrated below. The methodology used to 
create a consolidated view of the Group’s liquidity using the LCR 
is currently under review and any changes may have an impact on 
this disclosure in the future. The liquidity value is lower than the 
carrying value due to adjustments applied to comply with the 
European Commission (‘EC’) or other local regulators. 

High-quality liquid assets (liquidity value)

Net outflows

Liquidity coverage ratio

At

31 Dec

30 Jun

31 Dec

2018

2018

2017

$bn

567

369

$bn

540

342

$bn

513

360

154%

158%

142%

Management of liquidity and funding risk

Liquidity coverage ratio

The LCR aims to ensure that a bank has sufficient unencumbered 
high-quality liquid assets (‘HQLAs’) to meet its liquidity needs in a 
30-calendar-day liquidity stress scenario. HQLAs consist of cash or 
assets that can be converted into cash at little or no loss of value.  
The Group’s LCR is calculated on an EC basis and at 31 December 
2018 was 154% (31 December 2017: 142%).

At 31 December 2018, all the Group’s principal operating entities 
were well above regulatory minimum levels and above the 
internally expected levels established by the Board. The following 
table displays the individual LCR levels for our principal operating 
entities on an EC LCR basis. This basis may vary from local LCR 
measures due to differences in the way non-EU regulators have 
implemented the Basel III recommendations.

Operating entities’ LCRs

At

Operating entities’ NSFRs

HSBC Bank plc UK liquidity group (pre-ring-
fencing)

HSBC UK Bank plc (ring-fenced bank)

HSBC Bank plc (non-ring-fenced bank)

The Hongkong and Shanghai Banking
Corporation – Hong Kong Branch

The Hongkong and Shanghai Banking
Corporation – Singapore Branch

HSBC Bank USA

HSBC France

Hang Seng Bank

HSBC Canada

HSBC Bank China

HSBC Middle East – UAE Branch

HSBC Mexico

HSBC Private Bank

For footnotes, see page 147.

Footnotes

25

26

27,31

28

28

30

30

At

31 Dec

31 Dec

2018

%

—

144

113

132

123

131

113

152

126

153

132

123

203

2017

%

108

—

—

144

117

129

116

155

136

148

143

123

185

Depositor concentration and term funding maturity 
concentration 

The LCR and NSFR metrics assume a stressed outflow based on a 
portfolio of depositors within retail, corporate and financial deposit 
segments. The validity of these assumptions is challenged if the 
portfolio of depositors is not large enough to avoid depositor 
concentration. 

Operating entities are exposed to term refinancing concentration 
risk if the current maturity profile results in future maturities being 
overly concentrated in any defined period.

At 31 December 2018, all principal operating entities were within 
the risk tolerance levels set for depositor concentration and term 
funding maturity concentration. These risk tolerances were 
established by the Board and are applicable under the LFRF.

31 Dec

31 Dec

Liquid assets of HSBC’s principal operating entities

The following table shows the liquidity value of the unencumbered 
liquid assets of HSBC’s principal operating entities at the period 
end as a six-monthly average. At 31 December 2018, 86% (June 
2018: 85%) of the liquid assets eligible for inclusion in the Group 
consolidated LCR were classified as Level 1.

Footnotes

25

26

27

28

28,29

30

30

HSBC Bank plc UK liquidity group (pre-
ring-fencing)

HSBC UK Bank plc (ring-fenced bank)

HSBC Bank plc (non-ring-fenced bank)

The Hongkong and Shanghai Banking
Corporation – Hong Kong Branch

The Hongkong and Shanghai Banking
Corporation – Singapore Branch

HSBC Bank USA

HSBC France

Hang Seng Bank

HSBC Canada

HSBC Bank China

HSBC Middle East – UAE Branch

HSBC Mexico

HSBC Private Bank

For footnotes, see page 147.

2018

%

—

143

147

161

149

121

128

202

115

153

182

153

273

2017

%

139

—

—

151

144

132

149

204

123

162

197

215

220

132

HSBC Holdings plc Annual Report and Accounts 2018

Liquid assets of HSBC’s principal entities

HSBC Bank plc UK liquidity group (pre-ring-fencing)

Footnotes

25

Level 1

Level 2a

Level 2b

HSBC UK Bank plc (ring-fenced bank)

Level 1

Level 2a

Level 2b

HSBC Bank plc (non-ring-fenced bank)

Level 1

Level 2a

Level 2b

The Hongkong and Shanghai Banking Corporation –
Hong Kong Branch

26

27

28

Level 1

Level 2a

Level 2b

Hang Seng Bank

Level 1

Level 2a

Level 2b

HSBC Bank USA

Level 1

Level 2a

Level 2b

Total of HSBC’s other principal entities

32

Level 1

Level 2a

Level 2b

For footnotes, see page 147.

Sources of funding

(Audited)

Our primary sources of funding are customer current accounts 
and customer savings deposits payable on demand or at short 
notice. We issue wholesale securities (secured and unsecured) to 
supplement our customer deposits and change the currency mix, 
maturity profile or location of our liabilities and to meet the 
Group’s minimum requirement for own funds and eligible 
liabilities.

The following ‘Funding sources and uses’ table provides a 
consolidated view of how our balance sheet is funded, and should 
be read in light of the LFRF, which requires operating entities to 
manage liquidity and funding risk on a stand-alone basis.

Recognised
at 31 Dec 2018

2H18
Average

Recognised at 
30 Jun 2018

1H18
Average

Recognised at 
31 Dec 2017

$m

$m

$m

$m

$m

2H17
Average

$m

—

—

—

—

—

—

166,913

160,088

161,036

156,623

7,763

16,582

6,364

17,296

2,914

18,777

4,795

19,919

57,862

1,561

—

59,474

1,383

—

107,488

106,929

5,417

9,913

8,484

16,875

99,634

28,495

1,578

84,595

28,277

1,317

33,009

30,519

5,458

141

53,659

19,062

—

3,995

141

49,481

17,971

1

90,023

89,410

7,044

383

7,397

458

—

—

—

—

—

—

75,436

28,656

1,153

32,551

2,739

142

57,413

15,612

—

80,566

8,003

407

—

—

—

—

—

—

78,496

24,991

1,988

30,531

3,151

146

53,383

14,869

13

84,508

8,447

691

—

—

—

—

—

—

77,217

26,848

5,528

31,091

3,287

197

65,131

13,690

39

88,281

7,899

1,003

—

—

—

—

—

—

77,295

25,841

6,056

31,485

3,077

199

60,090

13,226

32

86,372

7,810

886

The table analyses our consolidated balance sheet according to 
the assets that primarily arise from operating activities and the 
sources of funding primarily supporting these activities. Assets 
and liabilities that do not arise from operating activities are 
presented as a net balancing source or deployment of funds.

In 2018, the level of customer accounts continued to exceed the 
level of loans and advances to customers. The positive funding 
gap was predominantly deployed in liquid assets (cash and 
balances with central banks and financial investments) as required 
by the LFRF.

Loans and advances to banks continued to exceed deposits by 
banks, meaning the Group remained a net unsecured lender to the 
banking sector.

HSBC Holdings plc Annual Report and Accounts 2018

133

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review  
Report of the Directors | Risk

Funding sources

Funding uses

2018

$m

2017

$m

Customer accounts

Deposits by banks

1,362,643

1,364,462

Loans and advances to customers

56,331

69,922

Loans and advances to banks

Repurchase agreements – non-trading

165,884

130,002

Debt securities in issue

Cash collateral, margin and settlement accounts

Liabilities of disposal groups held for sale

Subordinated liabilities

Financial liabilities designated at fair value

Liabilities under insurance contracts

Trading liabilities

–  repos

–  stock lending

–  settlement accounts

–  other trading liabilities

Total equity

85,342

54,066

313

22,437

148,505

87,330

84,431

1,495

10,998

64,546

N/A

1,286

19,826

94,429

85,667

Reverse repurchase agreements – non-
trading

Prepayments, accrued income and other
assets

Cash collateral, margin and settlement 
accounts 

Assets held for sale

Trading assets

184,361

–  reverse repos

2,255

8,363

–  stock borrowing

–  settlement accounts

N/A

11,198

–  other trading assets

71,938

162,545

Financial investments

194,249

197,871

Cash and balances with central banks

Other balance sheet liabilities

296,593

309,399

Other balance sheet assets

At 31 Dec

2,558,124

2,521,771

At 31 Dec

For footnotes, see page 147.

Wholesale term debt maturity profile

The maturity profile of our wholesale term debt obligations is set out in the following table.

Footnotes

2018

$m

2017

$m

981,696

962,964

72,167

90,393

242,804

201,553

5,6

47,159

47,159

735

N/A

N/A

781

238,130

287,995

9,893

8,387

N/A

10,224

6,895

15,258

219,850

255,618

407,433

389,076

162,843

180,624

405,157

408,385

2,558,124

2,521,771

The balances in the table are not directly comparable with those in the consolidated balance sheet because the table presents gross cash 
flows relating to principal payments and not the balance sheet carrying value, which include debt securities and subordinated liabilities 
measured at fair value.

Wholesale funding cash flows payable by HSBC under financial liabilities by remaining contractual maturities

Due over 
1 month 
but not 
more than 
3 months

Due over 
3 months 
but not 
more than 
6 months

Due over 
6 months 
but not 
more than 
9 months

Due over 
9 months
but not more
than 
1 year

Due over
1 year
but not 
more than 
2 years

Due over 
2 years
but not 
more than 
5 years

Due not
more than
1 month

Due over
5 years

$m

8,091

4,378

467

817

—

2,094

—

335

—

—

—

$m

13,362

7,640

1,233

821

—

—

—

3,668

95

95

—

$m

15,808

10,696

3,107

1,452

205

—

—

348

2,007

2,007

—

$m

10,241

6,546

2,263

1,029

—

—

—

403

—

—

—

$m

5,447

818

2,172

2,394

—

—

—

63

—

—

—

Total

$m

$m

$m

$m

21,811

70,462

63,914

209,136

529

764

1,031

32,402

11,252

55,307

54,256

130,057

3,005

1,190

—

—

5,835

2,021

2,021

—

7,021

3,469

—

—

3,901

1,383

1,383

—

4,473

1,137

—

327

2,690

31,131

28,934

2,197

21,012

6,001

2,094

327

17,243

36,637

34,440

2,197

8,091

13,457

17,815

10,241

5,447

23,832

71,845

95,045

245,773

7,502

1,085

1,614

1,298

—

3,479

—

26

3

3

—

8,409

3,636

2,973

1,796

—

—

—

4

1,918

1,918

—

9,435

4,334

3,047

2,054

—

—

—

—

74

74

—

8,132

3,064

2,924

1,935

209

—

—

—

—

—

—

15,111

13,000

6,132

5,109

2,870

—

—

—

1,000

170

170

—

137

6,564

4,586

212

—

—

1,501

2,371

2,371

—

55,347

386

41,090

10,156

2,494

—

914

307

4,077

3,618

459

7,505

10,327

9,509

8,132

15,281

15,371

59,424

48,234

165,170

277

19,051

39,544

102,865

5,328

1,655

—

436

994

32,000

30,162

1,838

80,234

30,023

4,570

3,479

1,350

3,832

40,612

38,315

2,297

205,782

Debt securities issued

–  unsecured CDs and CP

–  unsecured senior MTNs

–  unsecured senior structured notes

–  secured covered bonds

–  secured asset-backed
commercial paper

–  secured ABS

–  others

Subordinated liabilities

–  subordinated debt securities

–  preferred securities

At 31 Dec 2018

Debt securities issued

–  unsecured CDs and CP

–  unsecured senior MTNs

–  unsecured senior structured notes

–  secured covered bonds

–  secured asset-backed
commercial paper

–  secured ABS

–  others

Subordinated liabilities

–  subordinated debt securities

–  preferred securities

At 31 Dec 2017

134

HSBC Holdings plc Annual Report and Accounts 2018

Contractual maturity of financial liabilities

The following table shows, on an undiscounted basis, all cash 
flows relating to principal and future coupon payments (except for 
trading liabilities and derivatives not treated as hedging 
derivatives). For this reason, balances in the following table do not 
agree directly with those in our consolidated balance sheet. 
Undiscounted cash flows payable in relation to hedging derivative 
liabilities are classified according to their contractual maturities. 
Trading liabilities and derivatives not treated as hedging 
derivatives are included in the ‘On demand’ time bucket and 
not by contractual maturity.

A maturity analysis of repos and debt securities in issue included 
in trading liabilities is presented in Note 29 on the Financial 
Statements.

In addition, loans and other credit-related commitments and 
financial guarantees are generally not recognised on our balance 
sheet. The undiscounted cash flows potentially payable under loan 
and other credit-related commitments and financial guarantees are 
classified on the basis of the earliest date they can be called. 

Cash flows payable by HSBC under financial liabilities by remaining contractual maturities

(Audited)

Deposits by banks

Customer accounts

Repurchase agreements – non-trading

Trading liabilities

Financial liabilities designated at fair value

Derivatives

Debt securities in issue

Subordinated liabilities

Other financial liabilities

Loan and other credit-related commitments

Financial guarantees

At 31 Dec 2018

Footnotes

33

33

8

On 
demand

$m

35,544

1,082,007

5,929

84,431

217

204,062

236

—

100,268

1,512,694

685,650

22,942

Due within
3 months

$m

10,482

211,811

156,752

—

8,737

360

18,253

438

19,056

425,889

92,186

113

Due between
3 and 12 
months
$m

2,419

62,963

2,487

—

15,591

927

24,902

793

4,694

Due between
1 and 5 years 

Due after 
5 years

$m

7,507

7,617

950

—

75,578

2,065

36,599

7,600

2,367

$m

556

130

—

—

89,261

1,323

13,656

27,670

1,260

114,776

140,283

133,856

1,109

289

944

160

377

14

2,221,286

518,188

116,174

141,387

134,247

Proportion of cash flows payable in period

71%

17%

4%

5%

4%

Deposits by banks

Customer accounts

Repurchase agreements – non-trading

Trading liabilities

Financial liabilities designated at fair value

Derivatives

Debt securities in issue

Subordinated liabilities

Other financial liabilities

Loan and other credit-related commitments

Financial guarantees

At 31 Dec 2017

Proportion of cash flows payable in period

For footnotes, see page 147.

HSBC Holdings

Liquidity risk in HSBC Holdings is overseen by Holdings ALCO. 
This risk arises because of HSBC Holdings’ obligation to make 
payments to debt holders as they fall due and to pay its operating 
expenses. The liquidity risk related to these cash flows is managed 
by matching external debt obligations with internal loan cash 
flows and by maintaining an appropriate liquidity buffer that is 
monitored by Holdings ALCO.

The balances in the following table are not directly comparable 
with those on the balance sheet of HSBC Holdings as the table 

48,247

1,159,962

20,550

184,361

715

212,797

11

3

48,407

1,675,053

570,132

23,944

2,269,129

75%

10,596

153,018

106,236

—

1,249

219

12,624

2,227

18,780

304,949

138,542

268

443,759

15%

1,877

44,348

2,270

—

7,117

1,221

21,066

841

3,701

82,441

10,602

821

93,864

3%

7,814

7,238

1,085

—

39,596

3,170

25,654

7,011

1,994

93,562

7,860

785

102,207

4%

1,508

675

—

—

59,428

1,506

11,092

21,775

1,314

97,298

2,350

31

99,679

3%

7

8,34

incorporates, on an undiscounted basis, all cash flows relating to 
principal and future coupon payments (except for derivatives not 
treated as hedging derivatives). Undiscounted cash flows payable 
in relation to hedging derivative liabilities are classified according 
to their contractual maturities. Derivatives not treated as hedging 
derivatives are included in the ‘On demand’ time bucket.

In addition, loan commitments and financial guarantees and 
similar contracts are generally not recognised on our balance 
sheet. The undiscounted cash flows potentially payable under 
financial guarantees and similar contracts are classified on 
the basis of the earliest date on which they can be called.

HSBC Holdings plc Annual Report and Accounts 2018

135

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Cash flows payable by HSBC Holdings under financial liabilities by remaining contractual maturities

(Audited)

Amounts owed to HSBC undertakings
Financial liabilities designated at fair value
Derivatives

Debt securities in issue

Subordinated liabilities

Other financial liabilities

Loan commitments

Financial guarantees

At 31 Dec 2018

Amounts owed to HSBC undertakings

Financial liabilities designated at fair value

Derivatives

Debt securities in issue

Subordinated liabilities

Other financial liabilities

Loan commitments

Financial guarantees

At 31 Dec 2017

For footnotes, see page 147.

Market risk profile

Market risk in 2018

Trading portfolios

Non-trading portfolios

Footnotes

8

8

On 
demand

Due within 
3 months

Due between 
3 and 12 
months

Due between 
1 and 5 years 

Due after 
5 years

$m

—
—
1,321

—

—

—

1,321

—

8,627

9,948

—

—

2,008

—

—

—

2,008

—

7,778

9,786

$m

949
237
—

379

248

675

2,488

—

—

$m

—
2,656
—

1,159

757

228

4,800

—

—

$m

—
14,384
339

29,178

4,019

—

47,920

—

—

$m

—
11,653
499

30,801

25,311

—

68,264

—

—

2,488

4,800

47,920

68,264

2,525

286

—

232

2,113

849

6,005

—

—

6,005

46

875

—

1,787

537

200

3,445

—

—

—

16,554

293

13,975

2,852

—

33,674

—

—

—

19,465

781

26,452

20,944

—

67,642

—

—

3,445

33,674

67,642

Monetary tightening started across the developed world. The US 
Federal Reserve raised official interest rates multiple times during 
the year and signalled it will raise rates more slowly in 2019. Bond 
yields started to increase but remained low by historical standards. 
In the eurozone, the European Central Bank ended its bond-buying 
programme, although softening growth and inflation prospects 
add to the uncertainty of the timing of the next interest rate hike. 

Trading value at risk (‘VaR’) ended the year lower when compared 
with the previous year. The trading VaR composition remained 
largely the same, with interest rate trading VaR being the largest 
individual contributor to overall trading VaR. 

Non-trading interest rate VaR ended the year lower when 
compared with the previous year as exposures were managed 
down. 

Page

136

136

137

138

138

139

140

140

140

140

Market risk balance sheet linkages

Structural foreign exchange exposures

Net interest income sensitivity

Sensitivity of capital and reserves

Third-party assets in Balance Sheet Management

Defined benefit pension schemes

Additional market risk measures applicable only to the parent company

Market risk in 2018

Market risk is the risk that movements in market factors, such as 
foreign exchange rates, interest rates, credit spreads, equity prices 
and commodity prices, will reduce our income or the value of our 
portfolios. Exposure to market risk is separated into two portfolios:

•  trading portfolios; and

•  non-trading portfolios.

Market risk exposures arising from our insurance manufacturing 
operations are discussed on page 86.

Trading portfolios

Value at risk of the trading portfolios

Trading VaR predominantly resides within Global Markets where 
trading VaR was lower at 31 December 2018 compared with 
31 December 2017. The contributions of each asset class were 
largely range bound during the year. 

The decrease in trading VaR from the equity and credit spread 
trading VaR components was partially offset by an increase in the 
interest rate and foreign exchange trading VaR components. 

A summary of our current policies and practices regarding the 
management of market risk is set out on page 81.

The effects of portfolio diversification reduced the overall trading 
VaR. 

Global markets were characterised by robust economic sentiment 
at the start of the year. As the year progressed, economic activity 
diverged across the global economy against a backdrop of 
continuing trade and geopolitical tensions; concerns around 
slowing growth in China; and the continuing uncertainty around 
the shape of the UK’s withdrawal from the EU. 

136

HSBC Holdings plc Annual Report and Accounts 2018

The daily levels of total trading VaR over the last year are set out in the graph below.

Daily VaR (trading portfolios), 99% 1 day ($m)

100

80

60

40

20

0

-20

-40

-60

-80

Dec17

Jan18

Feb18

Mar18

Apr18

May18

Jun18

Jul18

Aug18

Sep18

Oct18

Nov18

Dec18

Trading total

Interest rate (‘IR’) trading

Equity (‘EQ’) trading

Credit spread (‘CS’) trading intent

Foreign exchange (‘FX’) trading

Diversification

The Group trading VaR for the year is shown in the table below. 

Trading VaR, 99% 1 day35

(Audited)

Balance at 31 Dec 2018

Average

Maximum

Minimum

Balance at 31 Dec 2017

Average

Maximum

Minimum

For footnotes, see page 147.

Back-testing

Foreign
exchange and
commodity

$m

12.6

9.5

21.8

5.5

7.4

10.4

23.0

4.9

Interest
rate

$m

33.9

36.4

49.9

27.0

30.8

38.2

67.1

27.2

Equity

$m

22.6

22.5

33.8

13.5

32.6

16.7

32.6

9.1

Credit
spread

Portfolio
diversification36

$m

25.9

20.7

35.2

12.2

31.1

15.4

31.8

5.1

$m

(37.9)

(34.3)

(38.2)

(32.9)

Total37

$m

57.1

54.8

71.2

43.9

63.7

47.8

70.8

36.6

In 2018, the Group experienced three back-testing exceptions
against actual profit and loss: a profit exception in February,
driven by gains on short positions on falling index and stock
exposures; a profit exception in August, driven by volatility in
Turkish lira spot; and a loss exception in December, driven by
month-end adjustments that were not in scope of the market risk
model. 

The Group also experienced one back-testing profit exception
against hypothetical profit and loss in August based on the same
driver described above. 

There was no evidence of model errors or control failures.

The back-testing result excludes exceptions due to changes in fair
value adjustments.

Non-trading portfolios

Value at risk of the non-trading portfolios

Non-trading VaR of the Group includes contributions from all
global businesses. There was no commodity risk in the non-
trading portfolios. The non-trading VaR ended the year lower
compared with the previous year, due to a reduction in the non-
trading interest rate VaR component. This was caused by the
reduction of the risk in our investment portfolio, specifically from
reduced interest rate risk on US Treasuries and agency mortgage-
backed securities. 

Non-trading VaR includes the interest rate risk in the banking book
transferred to and managed by Balance Sheet Management
(‘BSM’) and the non-trading financial instruments held by BSM.
The management of interest rate risk in the banking book and the
role of BSM are described further in the following ‘Net interest
income sensitivity’ section.

Non-trading VaR excludes the insurance operations, which are
discussed further on page 143, and the interest rate risk in the
banking book arising from HSBC Holdings.

The daily levels of total non-trading VaR over the last year are set
out in the graph below.

HSBC Holdings plc Annual Report and Accounts 2018

137

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Daily VaR (non-trading portfolios), 99% 1 day ($m)

180
160
140
120
100
80
60
40
20
0
-20
-40
-60
-80

Dec17

Jan18

Feb18

Mar18

Apr18

May18

Jun18

Jul18

Aug18

Sep18

Oct18

Nov18

Dec18

Non-trading total

IR non-trading

CS non-trading intent

Diversification

The Group non-trading VaR for the year is shown in the table below.

Non-trading VaR, 99% 1 day

(Audited)

Balance at 31 Dec 2018

Average

Maximum

Minimum

Balance at 31 Dec 2017

Average

Maximum

Minimum

For footnotes, see page 147.

Interest
rate

Credit
spread

Portfolio
diversification36

$m

61.4

96.8

129.3

59.9

88.5

119.0

164.1

88.5

$m

37.2

48.3

96.0

27.6

46.7

46.1

71.9

24.5

$m

(30.6)

(29.1)

(38.9)

(36.9)

Total37

$m

68.0

116.0

154.1

68.0

96.3

128.2

183.8

93.3

Non-trading VaR excludes equity risk on available-for-sale
securities, structural foreign exchange risk and interest rate risk on
fixed-rate securities issued by HSBC Holdings. This section and
the sections below describe the scope of HSBC’s management of
market risks in non-trading books.

The assets and liabilities included in trading VaR give rise to a
large proportion of the income included in net income from
financial instruments held for trading or managed on a fair value
basis. Adjustments to trading income such as valuation
adjustments do not affect the trading VaR model.

For information on the accounting policies applied to financial instruments at
fair value, see Note 1 on the Financial Statements.

Structural foreign exchange exposures

For our policies and procedures for managing structural foreign
exchange exposures, see page 83 of the Risk management
section.

Structural foreign exchange exposures represent net investments
in subsidiaries, branches and associates, the functional currencies
of which are currencies other than the US dollar. Exchange
differences on structural exposures are recognised in ‘Other
comprehensive income’.

Market risk balance sheet linkages

The following balance sheet lines in the Group’s consolidated
position are subject to market risk:

Trading assets and liabilities

The Group’s trading assets and liabilities are in almost all cases
originated by GB&M. These assets and liabilities are treated as
traded risk for the purposes of market risk management, other
than a limited number of exceptions, primarily in Global Banking
where the short-term acquisition and disposal of the assets are
linked to other non-trading-related activities such as loan
origination.

Derivative assets and liabilities

We undertake derivative activity for three primary purposes: to
create risk management solutions for clients, to manage the
portfolio risks arising from client business, and to manage and
hedge our own risks. Most of our derivative exposures arise from
sales and trading activities within GB&M, and are treated as
traded risk for market risk management purposes.

138 HSBC Holdings plc Annual Report and Accounts 2018

Net structural foreign exchange exposures

Currency of structural exposure

Hong Kong dollars

Pound sterling 

Chinese renminbi

Euros

Indian rupees

Mexican pesos

Canadian dollars

Saudi riyals

Malaysian ringgit

Singapore dollars

UAE dirhams

Taiwanese dollars

Australian dollars

Indonesian rupiah

Korean won

Swiss francs

Thai baht

Brazilian real

Argentine pesos

Turkish lira

Footnotes

36

2018

$m

41,477

36,642

27,554

20,964

3,837

4,363

3,815

3,913

2,572

2,246

2,185

1,904

1,823

1,792

1,285

987

856

707

568

507

2017

$m

33,992

37,039

27,968

20,269

4,286

4,270

4,241

3,971

2,461

2,433

2,054

1,877

1,892

1,845

1,423

950

766

745

753

778

Others, each less than $700m

At 31 Dec

For footnotes, see page 147.

5,762

165,759

5,623

159,636

Shareholders’ equity would decrease by $2,743m (2017: $2,659m) 
if euro and sterling foreign currency exchange rates weakened by 
5% relative to the US dollar.

Net interest income sensitivity

The following tables set out the assessed impact to a hypothetical 
base case projection of our net interest income (‘NII’) (excluding 
insurance) under the following scenarios:

•  an immediate shock of 25 basis points (‘bps’) to the current 

market-implied path of interest rates across all currencies on 1 
January 2019 (effects over one year and five years); and

•  an immediate shock of 100bps to the current market-implied 
path of interest rates across all currencies on 1 January 2019 
(effects over one year and five years).

NII sensitivity to an instantaneous change in yield curves (12 months)

The sensitivities shown represent our assessment of the change to 
a hypothetical base case NII, assuming a static balance sheet and 
no management actions from BSM. They incorporate the effect of 
interest rate behaviouralisation, managed rate product pricing 
assumptions and customer behaviour, for example, prepayment of 
mortgages or customer migration from non-interest-bearing to 
interest-bearing deposit accounts under the specific interest rate 
scenarios. The scenarios represent interest rate shocks to the 
current market implied path of rates. 

The NII sensitivities shown are indicative and based on simplified 
scenarios. Immediate interest rate rises of 25bps and 100bps 
would increase projected net interest income for the 12 months to 
31 December 2019 by $828m and $2,778m, respectively. 
Conversely, falls of 25bps and 100bps would decrease projected 
net interest income for the 12 months to 31 December 2019 by 
$884m and $3,454m, respectively. 

The sensitivity of NII for 12 months decreased by $521m and 
$747m comparing December 2018 with December 2017 in 
the plus and minus 100bps parallel shocks, respectively. These 
decreases were driven by movements in the US dollar amounts 
primarily due to changes in balance sheet composition and the 
migration of non-interest-bearing liabilities to interest-bearing 
liabilities as interest rates increased. By contrast, sterling NII 
sensitivity increased because of higher liquidity linked to UK 
structural reform and preparations surrounding the UK’s exit from 
the European Union.

The change in NII sensitivity for five years is also driven by the 
factors above. 

The structural sensitivity arising from the four global businesses, 
excluding Global Markets, is positive in a rising rate environment 
and negative in a falling rate environment. Both BSM and Global 
Markets have NII sensitivity profiles that offset this to some 
degree. The tables do not include BSM management actions or 
changes in Global Markets’ net trading income that may further 
limit the offset.

The limitations of this analysis are discussed within the ‘Risk 
management’ section on page 73.

Currency

US dollar

HK dollar

Sterling

$m

$m

$m

Euro

$m

Other

$m

Total

$m

Change in Jan 2019 to Dec 2019 (based on balance sheet at 31 December
2018)

+25bps parallel

-25bps parallel

+100bps parallel

-100bps parallel

Change in Jan 2018 to Dec 2018 (based on balance sheet at 31 December
2017)

+25bps parallel

-25bps parallel

+100bps parallel

-100bps parallel

70

(160)

147

(523)

227

(287)

845

232

(301)

773

198

(244)

777

(1,046)

(1,122)

179

(305)

711

147

(181)

600

(631)

(1,444)

(1,425)

115

8

408

9

50

8

412

31

213

(187)

673

(772)

203

(160)

731

(732)

828

(884)

2,778

(3,454)

806

(925)

3,299

(4,201)

The net interest income sensitivities arising from the scenarios presented in the tables above are not directly comparable. This is due to timing differences relating to interest 
rate changes and the repricing of assets and liabilities.

HSBC Holdings plc Annual Report and Accounts 2018

139

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

NII sensitivity to an instantaneous change in yield curves (5 years)

Change in Jan 2019 to Dec 2019 (based on balance sheet at 31 December
2018)

+25bps parallel

-25bps parallel

+100bps parallel

-100bps parallel

Change in Jan 2018 to Dec 2018 (based on balance sheet at 31 December
2017)

+25bps parallel

-25bps parallel

+100bps parallel

-100bps parallel

Sensitivity of capital and reserves

Financial assets at fair value through other comprehensive income 
reserves are included as part of CET1 capital. We measure the 
potential downside risk to the CET1 ratio due to interest rate and 
credit spread risk in this portfolio using the portfolio’s stressed 
VaR, with a 99% confidence level and an assumed holding period 
of one quarter. At December 2018, the stressed VaR of the 
portfolio was $2.9bn (2017: $2.6bn).

We monitor the sensitivity of reported cash flow hedging reserves 
to interest rate movements on a six-monthly basis by assessing 

Year 1

$m

Year 2

$m

Year 3

$m

Year 4

$m

Year 5

$m

Total

$m

828

(884)

2,778

(3,454)

806

(925)

3,299

(4,201)

1,155

(1,127)

3,863

(4,632)

1,153

(872)

4,463

(4,538)

1,416

(1,206)

4,542

(5,276)

1,326

(1,154)

5,105

(5,102)

1,529

(1,296)

4,968

(5,691)

1,439

(1,271)

5,472

(5,498)

1,428

(1,597)

5,096

(6,187)

1,507

(1,381)

5,759

(5,813)

6,356

(6,110)

21,247

(25,240)

6,231

(5,603)

24,098

(25,152)

the expected reduction in valuation of cash flow hedges due to 
parallel movements of plus or minus 100bps in all yield curves. 
These particular exposures form only a part of our overall interest 
rate exposure.

The following table describes the maximum and minimum 
sensitivity of our cash flow hedge reported reserves to the 
stipulated movements in yield curves during the year. The 
sensitivities are indicative and based on simplified scenarios.

Sensitivity of cash flow hedging reported reserves to interest rate movements

At 31 Dec 2018

+100 basis point parallel move in all yield curves

As a percentage of total shareholders’ equity

-100 basis point parallel move in all yield curves

As a percentage of total shareholders’ equity

At 31 Dec 2017

+100 basis point parallel move in all yield curves

As a percentage of total shareholders’ equity

-100 basis point parallel move in all yield curves

As a percentage of total shareholders’ equity

Maximum
impact

$m

(684)

(0.37)%

720

0.39%

(839)

(0.44)%

860

0.45%

Minimum
impact

$m

(492)

(0.26)%

550

0.30%

(684)

(0.36)%

720

0.38%

Third-party assets in Balance Sheet Management

For our BSM governance framework, see page 83 of ‘Risk management’.

Third-party assets in BSM decreased by 5% during 2018. Cash and 
balances at central banks decreased by $17bn, predominantly in 
Europe as a result of cash funding requirements across 
businesses.

Interbank lending decreased by $11bn, largely driven by money 
market and term lending operations in Asia.

Reverse repo activity decreased by $16bn, reflecting in part the 
management of cash surplus in North America. Financial 
investments increased by $17bn, driven by an increase in 
investments across Asia and Europe.

Third-party assets in Balance Sheet Management

Cash and balances at central banks

Trading assets

Loans and advances:

–  to banks

–  to customers

Reverse repurchase agreements

Financial investments

Other

At 31 Dec

2018

$m

144,802

601

25,257

964

22,899

333,622

6,880

535,025

2017

$m

161,715

637

36,047

3,202

38,842

309,908

4,648

554,999

Defined benefit pension schemes

Market risk arises within our defined benefit pension schemes to 
the extent that the obligations of the schemes are not fully 
matched by assets with determinable cash flows.

For details of our defined benefit schemes, including asset allocation, see 
Note 6 on the Financial Statements, and for pension risk management 
see page 87.

Additional market risk measures applicable only to the 
parent company

HSBC Holdings uses VaR to monitor and manage foreign 
exchange risk. In order to manage interest rate risk, HSBC 
Holdings uses the projected sensitivity of its net interest income to 
future changes in yield curves and the interest rate gap repricing 
tables.

140

HSBC Holdings plc Annual Report and Accounts 2018

Foreign exchange risk

Sensitivity of net interest income 

Total foreign exchange VaR arising within HSBC Holdings in 2018 
was as follows.

HSBC Holdings – foreign exchange VaR

At 31 Dec

Average

Minimum

Maximum

2018

$m

77.7

79.5

77.7

93.7

2017

$m

78.9

86.1

74.9

101.2

The foreign exchange risk arises from loans to subsidiaries of a 
capital nature that are not denominated in the functional currency 
of either the provider or the recipient and that are accounted for as 
financial assets, and from structural foreign exchange hedges. 
Changes in the carrying amount of these loans due to foreign 
exchange rate differences, and changes in the fair value of foreign 
exchange hedges are taken directly to HSBC Holdings’ income 
statement.

NII sensitivity to an instantaneous change in yield curves (12 months)

HSBC Holdings monitors NII sensitivity over a five-year time 
horizon, reflecting the longer-term perspective on interest rate risk 
management appropriate to a financial services holding company. 
These sensitivities assume that any issuance where HSBC 
Holdings has an option to reimburse at a future call date is called 
at this date. The table below sets out the effect on HSBC Holdings’ 
future NII over a five-year time horizon of incremental 25bps 
parallel falls or rises in all yield curves at the beginning of each 
quarter during the 12 months from 1 January 2018.

The NII sensitivities shown are indicative and based on simplified 
scenarios. Immediate interest rate rises of 25bps and 100bps 
would decrease projected net interest income for the 12 months to 
31 December 2019 by $7m and $29m, respectively. Conversely, 
falls of 25bps and 100bps would increase projected net interest 
income for the 12 months to 31 December 2019 by $10m and 
$43m, respectively. 

US dollar

HK dollar

Sterling

$m

$m

$m

Euro

$m

Other

$m

Total

$m

Change in Jan 2019 to Dec 2019 (based on balance sheet at
31 Dec 2018)

+25bps

-25bps

+100bps

-100bps

Change in Jan 2018 to Dec 2018 (based on balance sheet at
31 December 2018)

+25bps

-25bps

+100bps

-100bps

(10)

10

(38)

38

32

(32)

129

(129)

—

—

—

—

—

—

—

—

8

(8)

31

(28)

3

(3)

12

(8)

(5)

8

(22)

33

(2)

10

(6)

40

—

—

—

—

—

—

—

—

NII sensitivity to an instantaneous change in yield curves (5 years)

Change in Jan 2019 to Dec 2019 (based on balance sheet at
31 December 2018)

+25bps

-25bps

+100bps

-100bps

Change in Jan 2018 to Dec 2018 (based on balance sheet at
31 December 2018)

+25bps

-25bps

+100bps

-100bps

Year 1

$m

Year 2

$m

Year 3

$m

Year 4

$m

Year 5

$m

(7)

10

(29)

43

34

(26)

135

(97)

(9)

12

(36)

47

52

(47)

208

(168)

(9)

11

(36)

47

52

(57)

210

(189)

(4)

11

(16)

29

53

(53)

210

(201)

(8)

11

(32)

42

—

53

(53)

210

(205)

(7)

10

(29)

43

34

(26)

135

(97)

Total

$m

(37)

55

(149)

208

244

(236)

973

(860)

The interest rate sensitivities in the preceding table are indicative 
and based on simplified scenarios. The figures represent 
hypothetical movements in NII based on our projected yield curve 
scenarios, HSBC Holdings’ current interest rate risk profile and 
assumed changes to that profile during the next five years. 

The sensitivities represent our assessment of the change to a 
hypothetical base case based on a static balance sheet 
assumption, and do not take into account the effect of actions 
that could be taken to mitigate this interest rate risk.

Interest rate repricing gap table

The interest rate risk on the fixed-rate securities issued by HSBC 
Holdings is not included within the Group VaR, but is managed on 
a repricing gap basis. The following interest rate repricing gap 
table analyses the full-term structure of interest rate mismatches 
within HSBC Holdings’ balance sheet where debt issuances are 
reflected based on either the next reprice date if floating rate or 
the maturity/call date (whichever is first) if fixed rate.

HSBC Holdings plc Annual Report and Accounts 2018

141

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Repricing gap analysis of HSBC Holdings

Footnotes

Cash at bank and in hand:

–  balances with HSBC undertakings

Derivatives

Loans and advances to HSBC undertakings

Financial investments in HSBC undertakings

Investments in subsidiaries

Other assets

Total assets

Amounts owed to HSBC undertakings

Financial liabilities designated at fair values

Derivatives

Debt securities in issue

Other liabilities

Subordinated liabilities

Total equity

Total liabilities and equity

Off-balance sheet items attracting interest rate

Net interest rate risk gap at 31 Dec 2018

Cumulative interest rate gap

Cash at bank and in hand:

–  balances with HSBC undertakings

Derivatives

Loans and advances to HSBC undertakings

Financial investments in HSBC undertakings

Investments in subsidiaries

Other assets

Total assets

Amounts owed to HSBC undertakings

Financial liabilities designated at fair values

Derivatives

Debt securities in issue

Other liabilities

Subordinated liabilities

Total equity

Total liabilities and equity

Total

$m

3,509

707

79,657

—

160,231

1,077

245,181

(949)

(25,049)

(2,159)

(50,800)

(1,156)

(17,715)

(147,353)

(245,181)

1,985

2,388

88,571

4,264

92,930

1,596

191,734

(2,157)

(30,890)

(3,082)

(34,258)

(1,269)

(15,877)

(103,787)

(191,734)

Off-balance sheet items attracting interest rate

Net interest rate risk gap at 31 Dec 2017

39

Cumulative interest rate gap

For footnotes, see page 147.

Operational risk profile

Operational risk is the risk to achieving our strategy or objectives 
as a result of inadequate or failed internal processes, people and 
systems or from external events.

Responsibility for minimising operational risk lies with HSBC’s 
employees. They are required to manage the operational risks of 
the business and operational activities for which they are 
responsible.

A summary of our current policies and practices regarding the 
management of operational risk is set out on page 84.

Operational risk exposures in 2018

In 2018, we continued our ongoing work to strengthen those 
controls that manage our most material risks. Among other 
measures, we:

•  further enhanced our controls to help ensure that we know our 
customers, ask the right questions, monitor transactions and 
escalate concerns to detect, prevent and deter financial crime 
risk;

• 

implemented a number of initiatives to raise our standards in 
relation to the conduct of our business as described on page 84 
of the ‘Regulatory compliance risk management’ section;

142

HSBC Holdings plc Annual Report and Accounts 2018

Up to
1 year

$m

3,509

—

39,316

—

4,703

—

From over 
1 to 5 years

From over 
5 to 10 years

More than
10 years

Non-interest
 bearing

$m

—

—

$m

—

—

$m

—

—

16,717

18,382

2,000

—

2,136

—

—

379

—

—

—

$m

—

707

3,242

—

153,013

1,077

47,528

18,853

18,761

2,000

158,039

—

—

—

(1,920)

(11,871)

(9,299)

—

—

—

—

(750)

—

(14,879)

(16,753)

(18,156)

(2,900)

—

(1,646)

(1,450)

(19,895)

(30,713)

(3,080)

(3,080)

1,985

—

63,237

2,375

4,866

—

72,463

—

—

—

(8,433)

—

(1,918)

(7,450)

(17,801)

(41,199)

13,463

13,463

—

—

(9,861)

(38,485)

10,544

(9,088)

(12,168)

—

—

6,027

—

2,640

—

8,667

—

(4,476)

(10,777)

(42,708)

12,718

(11,229)

(23,397)

—

(10,317)

(1,372)

(15,339)

6,410

(6,929)

(30,326)

—

—

—

—

12,521

3,351

—

—

—

—

—

—

12,521

3,351

(12,895)

(10,175)

—

(9,017)

—

(1,798)

(6,047)

(29,757)

17,812

(3,278)

10,185

—

(14,517)

—

(2,000)

(8,899)

(35,591)

14,171

(8,899)

1,286

(4,453)

—

(3,351)

—

(9,713)

(1,498)

(19,015)

7,705

(7,959)

(6,673)

(949)

(1,208)

(2,159)

1,888

(1,156)

(1,277)

(123,893)

(128,754)

1,041

30,326

—

2,388

3,435

1,596

85,424

1,596

94,732

(2,571)

(3,367)

(3,082)

1,060

(1,269)

(448)

(79,893)

(89,570)

1,511

6,673

—

• 

increased monitoring and enhanced detective controls 
to manage fraud risks, which arise from new technologies and 
new ways of banking;

•  strengthened internal security controls to help prevent cyber-

attacks;

• 

improved controls and security to protect customers when 
using digital channels; and

•  enhanced our third-party risk management capability to help 
enable the consistent risk assessment of any third-party 
service.

Further information on the nature of these risks is provided in 
‘Top and emerging risks’ on page 69 and in ‘Risk management’ 
from pages 73 to 88.

Operational risk losses in 2018

Operational risk losses in 2018 were higher than in 2017, reflecting 
an increase in losses incurred relating to large legacy conduct-
related events. For further details see Note 35 on the Financial 
Statements and on conduct-related costs included in significant 
items on page 66. 

Insurance manufacturing operations risk profile

Insurance manufacturing operations risk in 2018

HSBC’s bancassurance model

Measurement

Key risk types

–  Market risk

–  Credit risk

–  Liquidity risk

–  Insurance risk

Page

143

143

143

145

145

146

146

146

Insurance manufacturing operations risk in 2018

The majority of the risk in our insurance business derives from 
manufacturing activities and can be categorised as financial risk or 
insurance risk. Financial risks include market risk, credit risk and 
liquidity risk. Insurance risk is the risk, other than financial risk, of 
loss transferred from the holder of the insurance contract to the 
issuer (HSBC).

A summary of our current policies and practices regarding the management 
of insurance risk is set out on page 86.

HSBC’s bancassurance model

We operate an integrated bancassurance model that provides 
insurance products principally for customers with whom we have 
a banking relationship.

The insurance contracts we sell relate to the underlying needs of 
our banking customers, which we can identify from our point-of-
sale contacts and customer knowledge. For the products we 
manufacture, the majority of sales are of savings, universal life and 
credit and term life contracts.

By focusing largely on personal and small and medium enterprises 
(‘SME’) lines of business, we are able to optimise volumes and 
diversify individual insurance risks. We choose to manufacture 
these insurance products in HSBC subsidiaries based on an 
assessment of operational scale and risk appetite. Manufacturing 
insurance allows us to retain the risks and rewards associated 
with writing insurance contracts by keeping part of the 
underwriting profit and investment income within the Group.

We have life insurance manufacturing subsidiaries in nine 
countries and territories (Hong Kong, France, Singapore, UK,  
mainland China, Malta, Mexico, Argentina and Malaysia). We also 
have a life insurance manufacturing associate in India.

Where we do not have the risk appetite or operational scale to be 
an effective insurance manufacturer, we engage with a small 
number of leading external insurance companies in order to 
provide insurance products to our customers through our banking 
network and direct channels. These arrangements are generally 
structured with our exclusive strategic partners and earn the 
Group a combination of commissions, fees and a share of profits. 
We distribute insurance products in all of our geographical 
regions.

Insurance products are sold worldwide, predominantly by RBWM, 
CMB and GPB through our branches and direct channels.

Measurement

(Audited)

The risk profile of our insurance manufacturing businesses is 
measured using an economic capital approach. Assets and 
liabilities are measured on a market value basis, and a capital 
requirement is defined to ensure that there is a less than one-
in-200 chance of insolvency over a one-year time horizon, given 
the risks to which the businesses are exposed. The methodology 
for the economic capital calculation is largely aligned to the pan-
European Solvency II insurance capital regulations. The economic 
capital coverage ratio (economic net asset value divided by the 
economic capital requirement) is a key risk appetite measure.

The business has a current appetite to remain above 140% with a 
tolerance of 110%. In addition to economic capital, the regulatory 
solvency ratio is also a metric used to manage risk appetite on an 
entity basis.

The following tables show the composition of assets and liabilities 
by contract type and by geographical region. 

Balance sheet of insurance manufacturing subsidiaries by type of contract

(Audited)

Financial assets

–  trading assets

–  financial assets designated and otherwise mandatorily measured at fair

value through profit or loss

–  derivatives

–  financial investments at amortised cost

–  financial investments at fair value through other comprehensive income

–  other financial assets

Reinsurance assets

PVIF

Other assets and investment properties

Total assets

Liabilities under investment contracts designated at fair value

Liabilities under insurance contracts

Deferred tax

Other liabilities

Total liabilities

Total equity

Total liabilities and equity at 31 Dec 2018

For footnotes, see page 147.

Footnotes

41

42

43

With
DPF

$m

66,735

—

17,855

200

33,575

11,499

3,606

1,255

—

2,670

70,660

—

69,269

179

—

69,448

—

69,448

Unit-linked

Other 
contracts40

Shareholder
assets and 
liabilities

$m

7,337

—

7,099

—

70

—

168

69

—

2

7,408

1,574

5,789

21

—

7,384

—

7,384

$m

15,552

—

3,024

33

11,597

450

448

1,368

—

235

17,155

3,884

12,272

15

—

16,171

—

16,171

$m

7,120

—

1,264

4

4,171

1,385

296

—

7,149

453

Total

$m

96,744

—

29,242

237

49,413

13,334

4,518

2,692

7,149

3,360

14,722

109,945

—

—

1,051

3,659

4,710

12,232

16,942

5,458

87,330

1,266

3,659

97,713

12,232

109,945

HSBC Holdings plc Annual Report and Accounts 2018

143

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Balance sheet of insurance manufacturing subsidiaries by type of contract (continued)

(Audited)

Financial assets

–  trading assets

–  financial assets designated at fair value

–  derivatives

–  financial investments – HTM

–  financial investments – AFS

–  other financial assets

Reinsurance assets

PVIF

Other assets and investment properties

Total assets

Liabilities under investment contracts designated at fair value

Liabilities under insurance contracts

Deferred tax

Other liabilities

Total liabilities

Total equity

Total liabilities and equity at 31 Dec 2017

For footnotes, see page 147.

Footnotes

44

44

41

42

43

With
DPF

$m

65,112

—

15,533

286

29,302

15,280

4,711

1,108

—

1,975

68,195

—

67,137

14

—

67,151

—

67,151

Unit-linked

$m

9,081

—

8,814

—

—

—

267

274

—

2

9,357

1,750

7,548

6

—

9,304

—

9,304

Other 
contracts40

$m

14,849

—

2,951

13

6,396

4,836

653

1,154

—

164

16,167

3,885

10,982

9

—

14,876

—

14,876

Balance sheet of insurance manufacturing subsidiaries by geographical region45

(Audited)

Financial assets

–  trading assets

–  financial assets designated and otherwise mandatorily measured at fair value

through profit or loss

–  derivatives

–  financial investments – at amortised cost

–  financial investments – at fair value through other comprehensive income

–  other financial assets

Reinsurance assets

PVIF

Other assets and investment properties

Total assets

Liabilities under investment contracts designated at fair value

Liabilities under insurance contracts

Deferred tax

Other liabilities

Total liabilities

Total equity

Total liabilities and equity at 31 Dec 2018

Financial assets

–  trading assets

–  financial assets designated at fair value

–  derivatives

–  financial investments – HTM

–  financial investments  – AFS

–  other financial assets

Reinsurance assets

PVIF

Other assets and investment properties

Total assets

Liabilities under investment contracts designated at fair value

Liabilities under insurance contracts

Deferred tax

Other liabilities

Total liabilities

Total equity

Total liabilities and equity at 31 Dec 2017

For footnotes, see page 147.

144

HSBC Holdings plc Annual Report and Accounts 2018

Footnotes

41

42

43

44

44

41

42

43

Europe

$m

28,631

—

13,142

121

296

12,453

2,619

249

832

1,053

30,765

780

26,375

209

1,690

29,054

1,711

30,765

30,231

—

12,430

169

—

15,144

2,488

469

773

1,666

33,139

739

28,416

217

2,043

31,415

1,724

33,139

Asia

$m

66,793

—

15,774

116

48,595

440

1,868

2,438

6,195

2,280

77,706

4,678

59,829

1,050

1,911

67,468

10,238

77,706

63,973

—

15,633

171

38,506

6,393

3,270

2,063

5,709

1,577

73,322

4,896

56,047

1,033

1,209

63,185

10,137

73,322

Shareholder
assets and 
liabilities

$m

6,662

—

1,259

41

3,331

1,877

154

—

6,610

1,126

14,398

—

—

1,230

3,325

4,555

12,231

16,786

Latin
America

$m

1,320

—

326

—

522

441

31

5

122

27

1,474

—

1,126

7

58

1,191

283

1,474

1,500

—

494

—

523

456

27

4

128

24

1,656

—

1,204

9

73

1,286

370

1,656

Total

$m

95,704

—

28,557

340

39,029

21,993

5,785

2,536

6,610

3,267

108,117

5,635

85,667

1,259

3,325

95,886

12,231

108,117

Total

$m

96,744

—

29,242

237

49,413

13,334

4,518

2,692

7,149

3,360

109,945

5,458

87,330

1,266

3,659

97,713

12,232

109,945

95,704

—

28,557

340

39,029

21,993

5,785

2,536

6,610

3,267

108,117

5,635

85,667

1,259

3,325

95,886

12,231

108,117

Key risk types

The key risks for the insurance operations are market risks (in 
particular interest rate and equity) and credit risks, followed by 
insurance underwriting risk and operational risks. Liquidity risk, 
while significant for the bank, is minor for our insurance 
operations.

Market risk

(Audited)

Description and exposure

Market risk is the risk of changes in market factors affecting 
HSBC’s capital or profit. Market factors include interest rates, 
equity and growth assets and foreign exchange rates. 

Our exposure varies depending on the type of contract issued. 
Our most significant life insurance products are contracts with 
discretionary participating features (‘DPF’) issued in France and 
Hong Kong. These products typically include some form of capital 
guarantee or guaranteed return on the sums invested by the 
policyholders, to which discretionary bonuses are added if allowed 
by the overall performance of the funds. These funds are primarily 
invested in bonds, with a proportion allocated to other asset 
classes to provide customers with the potential for enhanced 
returns.

Financial return guarantees

(Audited)

DPF products expose HSBC to the risk of variation in asset returns, 
which will impact our participation in the investment performance. 

In addition, in some scenarios the asset returns can become 
insufficient to cover the policyholders’ financial guarantees, in 
which case the shortfall has to be met by HSBC. Reserves are held 
against the cost of such guarantees, calculated by stochastic 
modelling.

Where local rules require, these reserves are held as part 
of liabilities under insurance contracts. Any remainder is 
accounted for as a deduction from the present value of in-force 
(‘PVIF’) long-term insurance business on the relevant product. The 
following table shows the total reserve held for the cost of 
guarantees, the range of investment returns on assets supporting 
these products and the implied investment return that would 
enable the business to meet the guarantees.

The cost of guarantees decreased to $669m (2017: $696m) 
primarily due to sales of new products with lower guarantees in 
Hong Kong and updates to modelling assumptions.         

For unit-linked contracts, market risk is substantially borne by the 
policyholder, but some market risk exposure typically remains, as 
fees earned are related to the market value of the linked assets.

Investment
returns implied
by guarantee

%

0.0

0.1–2.0

2.1–4.0

4.1–5.0

Footnotes

46

2018

Long-term
investment
returns on
relevant
portfolios

%

2.2–3.0

3.6–3.7

2.7–4.6

2.7–4.1

Cost of
guarantees

Investment
returns implied
by guarantee

$m

100

78

420

71

669

%

0.0

0.1–2.0

2.1–4.0

4.1–5.0

2017

Long-term
investment
returns on
relevant
portfolios

%

2.3–3.2

3.2–3.7

3.2–4.4

3.2–4.1

Cost of
guarantees

$m

103

64

459

70

696

Capital

Nominal annual return

Nominal annual return

Nominal annual return

At 31 Dec

For footnotes, see page 147.

Sensitivities

Changes in financial market factors, from the economic 
assumptions in place at the start of the year, had a negative  
impact on reported profit before tax of $326m (2017: $296m 
positive). The following table illustrates the effects of selected 
interest rate, equity price and foreign exchange rate scenarios on 
our profit for the year and the total equity of our insurance 
manufacturing subsidiaries.

Where appropriate, the effects of the sensitivity tests on profit 
after tax and equity incorporate the impact of the stress on the 
PVIF. Due in part to the impact of the cost of guarantees and 
hedging strategies which may be in place, the relationship 
between the profit and total equity and the risk factors is non-
linear. Therefore, the results disclosed should not be extrapolated 

to measure sensitivities to different levels of stress. For the same 
reason, the impact of the stress is not necessarily symmetrical on 
the upside and downside. The sensitivities are stated before 
allowance for management actions which may mitigate the effect 
of changes in the market environment. The sensitivities presented 
allow for adverse changes in policyholder behaviour that may arise 
in response to changes in market rates.

Interest rate movements have historically had a greater impact on 
total equity as changes in the market value of available-for-sale 
(‘AFS’) bonds are recognised directly in equity. This impact has 
reduced in 2018 due to the reclassification of debt securities in 
Hong Kong and Singapore from AFS to amortised cost on the 
implementation of IFRS 9.

Sensitivity of HSBC’s insurance manufacturing subsidiaries to market risk factors

(Audited)

+100 basis point parallel shift in yield curves

-100 basis point parallel shift in yield curves

10% increase in equity prices

10% decrease in equity prices

10% increase in US dollar exchange rate compared with all currencies

10% decrease in US dollar exchange rate compared with all currencies

2018

2017

Effect on
profit after tax

Effect on
total equity

Effect on 
profit after tax

Effect on
total equity

$m

9

(28)

213

(202)

36

(36)

$m

(61)

46

213

(202)

36

(36)

$m

42

(140)

223

(225)

24

(24)

$m

(583)

617

237

(239)

24

(24)

HSBC Holdings plc Annual Report and Accounts 2018

145

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Risk

Credit risk

(Audited)

Description and exposure

Credit risk is the risk of financial loss if a customer or counterparty 
fails to meet their obligation under a contract. It arises in two main 
areas for our insurance manufacturers:

•  risk associated with credit spread volatility and default by debt 
security counterparties after investing premiums to generate a 
return for policyholders and shareholders; and

•  risk of default by reinsurance counterparties and non-

reimbursement for claims made after ceding insurance risk.

The amounts outstanding at the balance sheet date in respect 
of these items are shown in the table on page 143.

The credit quality of the reinsurers’ share of liabilities under 
insurance contracts is assessed as ‘satisfactory’ or higher (as 
defined on page 79), with 100% of the exposure being neither past 
due nor impaired (2017: 100%). 

Credit risk on assets supporting unit-linked liabilities is 
predominantly borne by the policyholder. Therefore, our exposure 
is primarily related to liabilities under non-linked insurance and 
investment contracts and shareholders’ funds. The credit quality of 
insurance financial assets is included in the table on page 100. The 

Expected maturity of insurance contract liabilities

(Audited)

risk associated with credit spread volatility is to a large extent 
mitigated by holding debt securities to maturity, and sharing a 
degree of credit spread experience with policyholders.

Liquidity risk

(Audited)

Description and exposure

Liquidity risk is the risk that an insurance operation, though 
solvent, either does not have sufficient financial resources 
available to meet its obligations when they fall due, or can secure 
them only at excessive cost.

The following table shows the expected undiscounted cash flows 
for insurance liabilities at 31 December 2018. The liquidity risk 
exposure is wholly borne by the policyholder in the case of unit-
linked business and is shared with the policyholder for non-linked 
insurance.

The profile of the expected maturity of insurance contracts at 
31 December 2018 remained comparable with 2017.

The remaining contractual maturity of investment contract 
liabilities is included in Note 29 on page 280.

Within 1 year

1-5 years

5-15 years

Over 15 years

Expected cash flows (undiscounted)

$m

1,119

7,459

8,578

969

6,916

7,885

$m

2,932

27,497

30,429

3,041

26,453

29,494

$m

2,684

46,217

48,901

4,695

43,784

48,479

$m

1,962

55,989

57,951

6,814

45,334

52,148

Total

$m

8,697

137,162

145,859

15,519

122,487

138,006

Expense rate risk is the exposure to a change in the cost 
of administering insurance contracts. To the extent that increased 
expenses cannot be passed on to policyholders, an increase in 
expense rates will have a negative effect on our profits.

Sensitivity analysis

(Audited)

Effect on profit after tax and total equity
at 31 Dec

10% increase in mortality and/or morbidity rates

10% decrease in mortality and/or morbidity rates

10% increase in lapse rates

10% decrease in lapse rates

10% increase in expense rates

10% decrease in expense rates

2018

$m

2017

$m

(77)

82

(95)

107

(92)

93

(77)

82

(93)

106

(92)

91

Unit-linked 

With DPF and Other contracts

At 31 Dec 2018

Unit-linked 

With DPF and Other contracts

At 31 Dec 2017

Insurance risk

Description and exposure

Insurance risk is the risk of loss through adverse experience, in 
either timing or amount, of insurance underwriting parameters 
(non-economic assumptions). These parameters include mortality, 
morbidity, longevity, lapses and unit costs.

The principal risk we face is that, over time, the cost of the 
contract, including claims and benefits, may exceed the total 
amount of premiums and investment income received. 

The tables on pages 143 and 145 analyse our life insurance risk 
exposures by type of contract and by geographical region. 

The insurance risk profile and related exposures remain largely 
consistent with those observed at 31 December 2017.

Sensitivities 

(Audited)

The following table shows the sensitivity of profit and total equity 
to reasonably possible changes in non-economic assumptions 
across all our insurance manufacturing subsidiaries.

Mortality and morbidity risk is typically associated with life 
insurance contracts. The effect on profit of an increase in mortality 
or morbidity depends on the type of business being written. Our 
largest exposures to mortality and morbidity risk exist in Hong 
Kong and Singapore.

Sensitivity to lapse rates depends on the type of contracts 
being written. For a portfolio of term assurance, an increase in 
lapse rates typically has a negative effect on profit due to the loss 
of future income on the lapsed policies. However, some contract 
lapses have a positive effect on profit due to the existence of 
policy surrender charges. We are most sensitive to a change in 
lapse rates on unit-linked and universal life contracts in Hong Kong 
and Singapore, and DPF contracts in France.

146

HSBC Holdings plc Annual Report and Accounts 2018

Footnotes to Risk

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

Customer risk rating (‘CRR’).

12-month point-in-time (‘PIT’) probability-weighted probability of default
(‘PD’).

The interest rate risk on the fixed-rate securities issued by HSBC Holdings is
not included in the Group VaR. The management of this risk is described on
page 132.
BSM, for external reporting purposes, forms part of Corporate Centre while
daily operations and risk are managed within GB&M.

The total ECL is recognised in the loss allowance for the financial asset
unless the total ECL exceeds the gross carrying amount of the financial
asset, in which case the ECL is recognised as a provision.

Includes only those financial instruments that are subject to the impairment
requirements of IFRS 9. ‘Prepayments, accrued income and other assets’ as
presented within the consolidated balance sheet on page 216 includes both
financial and non-financial assets.

31 December 2017 balances have been restated to include $44bn of loan
commitments (unsettled reverse repurchase agreements) not previously
identified for disclosure.

Excludes performance guarantee contracts to which the impairment
requirements in IFRS 9 are not applied.

Represents the maximum amount at risk should the contracts be fully drawn
upon and clients default.

Debt instruments measured at FVOCI continue to be measured at fair value
with the allowance for ECL as a memorandum item. Change in ECL is
recognised in ‘Change in expected credit losses and other credit impairment
charges’ in the income statement.

Purchased or originated credit-impaired (‘POCI’).

Days past due (‘DPD’). Up to date accounts in Stage 2 are not shown in
amounts.

Excludes ECL and financial instruments relating to defaulted obligors
because the measurement of ECL is relatively more sensitive to credit factors
specific to the obligor than future economic scenarios.

Includes off-balance sheet financial instruments that are subject to
significant measurement uncertainty.

Includes low credit-risk financial instruments such as Debt instruments at
FVOCI, which have low ECL coverage ratios under all the above scenarios.
Coverage ratios on loans and advances to customers including loan
commitments and financial guarantees are typically higher. For example, in
the UK the coverage ratio for reported ECL is 0.39%, UK AD1 0.43% and UK
AD2–3 0.72–0.81%. For US, the coverage ratio for these instruments for
reported ECL is 0.11% and for Hong Kong 0.06% for the reported ECL and
0.20% for the trade Downside scenario.

ECL sensitivities exclude portfolios utilising less complex modelling
approaches.

ECL sensitivity includes only on-balance sheet financial instruments to which
IFRS 9 impairment requirements are applied.

For the purposes of this disclosure gross carrying value is defined as the
amortised cost of a financial asset, before adjusting for any loss allowance.
As such the gross carrying value of debt instruments at FVOCI as presented
above will not reconcile to the balance sheet as it excludes fair value gains
and losses.

Revocable loan and other commitments of $188bn which are out-of-scope
of IFRS 9 are presented within the strong credit quality classification.

12 month point in time (PiT) adjusted for multiple economic scenarios

Real estate lending within this disclosure corresponds solely to the industry
of the borrower. Commercial real estate on page 108 includes borrowers in
multiple industries investing in income producing assets and to a lesser
extent, their construction and development.

US mortgage-backed securities.

31 December 2017 balances have been restated to include $3bn of
performance and other guarantees not previously identified for disclosure.

The disclosure is a comparative for the 2018 ‘Total wholesale lending for
loans and advances to banks and customers by stage distribution table’ and
was not presented in the Annual Report and Accounts 2017.

The HSBC UK Liquidity Group shown comprises four legal entities: HSBC
Bank plc (including all overseas branches, and SPEs consolidated by HSBC
Bank plc for Financial Statement purposes), Marks and Spencer Financial
Services plc, HSBC Private Bank (UK) Ltd and HSBC Trust Company (UK)
Limited, managed as a single operating entity, in line with the application of
UK liquidity regulation as agreed with the UK PRA.

The HSBC UK Liquidity Group shown comprises four legal entities: HSBC UK
Bank plc (including the Dublin branch), Marks and Spencer Financial
Services plc, HSBC Private Bank (UK) Ltd and HSBC Trust Company (UK)
Limited, managed as a single operating entity, in line with the application of
UK liquidity regulation as agreed with the UK PRA.

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

HSBC Bank plc includes all overseas branches, and SPEs consolidated by
HSBC Bank plc for Financial Statements purposes.

The Hongkong and Shanghai Banking Corporation – Hong Kong branch and
The Hongkong and Shanghai Banking Corporation – Singapore branch
represent the material activities of The Hongkong and Shanghai Banking
Corporation. Each branch is monitored and controlled for liquidity and
funding risk purposes as a stand-alone operating entity.

The comparative figures have been re-presented to reflect revised data.

HSBC France and HSBC Canada represent the consolidated banking
operations of the Group in France and Canada, respectively. HSBC France
and HSBC Canada are each managed as single distinct operating entities for
liquidity purposes.

In adopting the NSFR (BCBS 295) as a key internal risk management metric,
the HSBC Group has, until such time that the NSFR becomes a binding
regulatory requirement on the Group or the operating entity locally,
permitted entities to reduce the amount of required stable funding
requirement (‘RSF’) for listed equities where the valuation risk has been
hedged through an exchange traded daily cash margined derivative, due to
management’s view as to the speed at which these assets could be
monetised under stress and the mitigation of the valuation risk. At 31
December 2018, only HSBC Bank plc were applying a lower RSF to such
equities. The NSFRs presented seek to reflect the internal management view
of funding risk.

The total shown for other principal HSBC operating entities represents the
combined position of all the other operating entities overseen directly by the
Risk Management Meeting of the GMB.

Structured liabilities have moved from ’Trading liabilities’ to ‘Financial
liabilities designated at fair value’. Comparatives have not been restated. See
Note 37 for further detail.
The undiscounted cash flows potentially payable under financial guarantees
are classified on the basis of the earliest date they can be called. Application
of this policy throughout the Group was improved in 2018, and therefore
comparative information has been represented.
Trading portfolios comprise positions arising from the market-making and
warehousing of customer-derived positions.

Portfolio diversification is the market risk dispersion effect of holding a
portfolio containing different risk types. It represents the reduction in
unsystematic market risk that occurs when combining a number of different
risk types; for example, interest rate, equity and foreign exchange, together
in one portfolio. It is measured as the difference between the sum of the
VaR by individual risk type and the combined total VaR. A negative number
represents the benefit of portfolio diversification. As the maximum and
minimum occurs on different days for different risk types, it is not
meaningful to calculate a portfolio diversification benefit for these measures.

The total VaR is non-additive across risk types due to diversification effects.

At 31 December, we had forward foreign exchange contracts of $5bn (2017:
$5bn) in order to manage our sterling structural foreign exchange exposure.

Investments in subsidiaries and equity have been allocated based on call
dates for any callable bonds. The prior year figures have been amended to
reflect this.
‘Other Contracts’ includes term insurance, credit life insurance, universal life
insurance and investment contracts not included in the ‘Unit-linked’ or ‘With
DPF’ columns.

Comprise mainly loans and advances to banks, cash and inter-company
balances with other non-insurance legal entities.

Present value of in-force long-term insurance business.

‘Deferred tax’ includes the deferred tax liabilities arising on recognition of
PVIF.

Financial investments held to maturity (‘HTM’) and available for sale (‘AFS’).

HSBC has no insurance manufacturing subsidiaries in Middle East and North
Africa or North America.

A block of contracts in France with guaranteed nominal annual returns in the
range 1.25%-3.72% is reported entirely in the 2.1%-4.0% category in line
with the average guaranteed return of 2.6% offered to policyholders by
these contracts.

HSBC Holdings plc Annual Report and Accounts 2018

147

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Capital

Capital

Capital overview

Capital management

Capital

Risk-weighted assets

Leverage ratio

Capital overview

Capital ratios

CRD IV transitional

Common equity tier 1 ratio

Tier 1 ratio

Total capital ratio

CRD IV end point

Common equity tier 1 ratio

Tier 1 ratio

Total capital ratio

31 Dec

2018

%

14.0

17.0

20.0

14.0

16.6

19.4

Total regulatory capital and risk-weighted assets

31 Dec

2018

$m

Page

148

148

149

150

151

31 Dec1

2017

%

14.5

17.3

20.9

14.5

16.4

18.3

31 Dec1

2017

$m

At

1 Jan

2018

%

14.6

17.4

21.0

14.6

16.5

18.3

At

1 Jan

2018

$m

CRD IV transitional

Common equity tier 1 capital

121,022

127,310

126,144

Additional tier 1 capital

Tier 2 capital

Total regulatory capital

Risk-weighted assets

CRD IV end point

26,120

26,096

173,238

865,318

24,810

31,014

183,134

872,089

24,810

31,429

182,383

871,337

Common equity tier 1 capital

121,022

127,310

126,144

22,525

24,511

168,058

865,318

16,531

15,997

159,838

872,089

16,531

16,413

159,088

871,337

RWAs

$bn

691.1

47.3

35.8

91.1

865.3

Capital 
required2

$bn

55.3

3.8

2.8

7.3

69.2

Additional tier 1 capital

Tier 2 capital

Total regulatory capital

Risk-weighted assets

RWAs by risk types

Credit risk

Counterparty credit risk

Market risk

Operational risk

At 31 Dec 2018

For footnotes, see page 151.

Capital management

(Audited)

Our objective in the management of Group capital is to maintain 
appropriate levels to support our business strategy, and meet our 
regulatory and stress testing related requirements.

Approach and policy

Our approach to capital management is driven by our strategic 
and organisational requirements, taking into account the 
regulatory, economic and commercial environment. We aim to 
maintain a strong capital base to support the risks inherent in our 
business and invest in accordance with our strategy, meeting both 
consolidated and local regulatory capital requirements at all times. 

148

HSBC Holdings plc Annual Report and Accounts 2018

Our policy on capital management is underpinned by a capital 
management framework and our internal capital adequacy 
assessment process (‘ICAAP’), which helps enable us to manage 
our capital in a consistent manner. The framework incorporates a 
number of different capital measures calculated on an economic 
capital and regulatory capital basis. The ICAAP is an assessment 
of the Group’s capital position, outlining both regulatory and 
internal capital resources and requirements with HSBC’s business 
model, strategy, performance and planning, risks to capital, and 
the implications of stress testing to capital.

Our assessment of capital adequacy is aligned to our assessment 
of risks. These risks include credit, market, operational, pensions, 
insurance, structural foreign exchange, residual risk and interest 
rate risk in the banking book.

Planning and performance 

Capital and risk-weighted asset (‘RWA’) plans form part of the 
annual operating plan that is approved by the Board. Revised RWA 
forecasts are submitted to the GMB on a monthly basis, and 
reported RWAs are monitored against the plan.

The responsibility for global capital allocation principles rests with 
the Group Chief Financial Officer. Through our internal governance 
processes, we seek to maintain discipline over our investment and 
capital allocation decisions, and seek to ensure that returns on 
investment meet the Group’s management objectives. Our 
strategy is to allocate capital to businesses and entities to support 
growth objectives where returns above internal hurdle levels have 
been identified and in order to meet their regulatory and economic 
capital needs.

We manage business returns by using a  return on tangible equity 
(‘RoTE’) measure and a return on average risk-weighted assets 
(‘RoRWA’) measure.

Risks to capital

Outside the stress testing framework, other risks may be identified 
that have the potential to affect our RWAs and/or capital position. 
The Downside or Upside scenarios are assessed against our 
capital management objectives and mitigating actions are 
assigned as necessary.

HSBC closely monitors and considers future regulatory change. 
In December 2017, the Basel Committee on Banking Supervision 
(‘Basel’) published revisions to the Basel III framework, which 
introduces considerable change across the regulatory framework. 
Following a recalibration, Basel also published the final changes to 
the market risk RWA regime, the Fundamental Review of the 
Trading Book (‘FRTB’), in January 2019.   

Basel has announced that the package will be implemented on 
1 January 2022, with a five-year transitional provision for the 
output floor, commencing at a rate of 50%. The final standards will 
need to be transposed into the relevant local law before coming 
into effect.

HSBC continues to evaluate the final package. Given that the 
package contains a significant number of national discretions, the 
possible impact is uncertain.

Stress testing

In addition to annual internal stress tests, the Group is subject to 
supervisory stress testing in many jurisdictions. Supervisory stress 
testing requirements are increasing in frequency and in the 
granularity with which the results are required. These exercises 
include the programmes of the Prudential Regulation Authority 
(‘PRA’), the Federal Reserve Board, the European Banking 
Authority, the European Central Bank and the Hong Kong 
Monetary Authority, as well as stress tests undertaken in other 
jurisdictions. We take into account the results of regulatory stress 
testing and our internal stress tests when assessing our internal 
capital requirements. The outcome of stress testing exercises 
carried out by the PRA also feeds into a PRA buffer under Pillar 2 
requirements, where required.

Capital generation

HSBC Holdings is the provider of equity capital to its subsidiaries 
and also provides them with non-equity capital where necessary. 
These investments are substantially funded by HSBC Holdings’ 

own capital issuance and profit retention. As part of its capital 
management process, HSBC Holdings seeks to maintain a prudent 
balance between the composition of its capital and its investment 
in subsidiaries.

Capital

Own funds disclosure

(Audited)

Ref*

1

2

3

5

5a

6

7

8

10

11

12

14

15

16

19

28

29

30

31

33

34

35

36

37

41b

43

44

45

46

47

48

49

51

52

55

57

58

59

Common equity tier 1 (‘CET1’) capital: instruments and reserves

Capital instruments and the related share premium accounts

–  ordinary shares

Retained earnings

Accumulated other comprehensive income (and other reserves)

Minority interests (amount allowed in consolidated CET1)

Independently reviewed interim net profits net of any foreseeable charge or dividend

Common equity tier 1 capital before regulatory adjustments

Common equity tier 1 capital: regulatory adjustments

Additional value adjustments

Intangible assets (net of related deferred tax liability)

Deferred tax assets that rely on future profitability excluding those arising from temporary differences (net of related tax liability)

Fair value reserves related to gains or losses on cash flow hedges

Negative amounts resulting from the calculation of expected loss amounts

Gains or losses on liabilities at fair value resulting from changes in own credit standing

Defined-benefit pension fund assets

Direct and indirect holdings of own CET1 instruments

Direct, indirect and synthetic holdings by the institution of the CET1 instruments of financial sector entities where the institution
has a significant investment in those entities (amount above 10% threshold and net of eligible short positions)

Total regulatory adjustments to common equity tier 1

Common equity tier 1 capital

Additional tier 1 (‘AT1’) capital: instruments

Capital instruments and the related share premium accounts

–  classified as equity under IFRSs

Amount of qualifying items and the related share premium accounts subject to phase out from AT1

Qualifying tier 1 capital included in consolidated AT1 capital (including minority interests not included in CET1) issued by
subsidiaries and held by third parties

–  of which: instruments issued by subsidiaries subject to phase out

Additional tier 1 capital before regulatory adjustments

Additional tier 1 capital: regulatory adjustments

Direct and indirect holdings of own AT1 instruments

Residual amounts deducted from AT1 capital with regard to deduction from tier 2 (‘T2’) capital during the transitional period

–  Direct and indirect holdings by the institution of the T2 instruments and subordinated loans of financial sector entities where

the institution has a significant investment in those entities

Total regulatory adjustments to additional tier 1 capital

Additional tier 1 capital

Tier 1 capital

Tier 2 capital: instruments and provisions

Capital instruments and the related share premium accounts

Amount of qualifying items and the related share premium accounts subject to phase out from T2

Qualifying own funds instruments included in consolidated T2 capital (including minority interests and AT1 instruments not
included in CET1 or AT1) issued by subsidiaries and held by third parties

–  of which: instruments issued by subsidiaries subject to phase out

Tier 2 capital before regulatory adjustments

Tier 2 capital: regulatory adjustments

Direct and indirect holdings of own T2 instruments

Direct and indirect holdings by the institution of the T2 instruments and subordinated loans of financial sector entities where
the institution has a significant investment in those entities (net of eligible short positions)

Total regulatory adjustments to tier 2 capital

Tier 2 capital

Total capital

At

31 Dec

2018

$m

22,384

22,384

121,180

3,368

4,854

3,697

31 Dec1

2017

$m

18,932

18,932

124,679

9,433

4,905

608

155,483

158,557

(1,180)

(17,323)

(1,042)

135

(1,750)

298

(6,070)

(40)

(7,489)

(34,461)

121,022

22,367

22,367

2,297

1,516

1,298

26,180

(60)

N/A

N/A

(60)

(1,146)

(16,872)

(1,181)

208

(2,820)

3,731

(6,740)

(40)

(7,553)

(32,413)

126,144

16,399

16,399

6,622

1,901

1,374

24,922

(60)

(52)

(52)

(112)

26,120

147,142

24,810

150,954

25,056

N/A

1,673

1,585

26,729

(40)

(593)

(633)

16,880

4,746

10,306

10,236

31,932

(40)

(463)

(503)

26,096

173,238

31,429

182,383

*  The references identify the lines prescribed in the European Banking Authority (‘EBA’) template, which are applicable and where there is a value.
For footnotes, see page 151.

HSBC Holdings plc Annual Report and Accounts 2018    149

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Capital

Throughout 2018, we complied with the PRA’s regulatory capital 
adequacy requirements, including those relating to stress testing.

The following comments describe RWA movements in 2018, 
excluding foreign currency translation differences.

At 31 December 2018, our Common equity tier 1 (‘CET1’) ratio 
decreased to 14.0% from 14.5% at 31 December 2017.

CET1 capital decreased during the year by $5.1bn, mainly as a 
result of:

•  unfavourable foreign currency translation differences of $5.5bn;

•  the $2.0bn share buy-back; 

•  a $1.2bn increase in threshold deductions as a result of an 

increase in the value of our material holdings; and

•  an increase in the deduction for intangible assets of $1.1bn.

These decreases were partly offset by: 

•  capital generation through profits, net of dividends and scrip of 

$3.1bn; and

Asset size

Asset size movements of $41.5bn were principally driven by 
lending growth in CMB, RBWM and GB&M. In CMB and GB&M, 
corporate lending made the largest contribution, primarily in Hong 
Kong, reflecting our strategic focus on loan business in the region 
and customer demand. RBWM’s $6.5bn increase in book size 
mainly stemmed from mortgage business in Asia and Europe, 
which was boosted by expanding broker relationships in the UK.

In Corporate Centre, there was a fall of $11.3bn. This included 
reductions in legacy portfolios of $9.1bn and a decline in money 
market placements and balances with correspondent banks, 
which was primarily in Hong Kong. Market risk exposures reduced 
by $2.8bn, mostly due to lower exposures and rate volatility in 
France.

•  a $1.2bn day one impact from transition to IFRS 9, mainly due 

Asset quality

to classification and measurement changes.

Our Pillar 2A requirement at 31 December 2018, as per the PRA’s 
Individual Capital Guidance based on a point-in-time assessment, 
was 2.9% of RWAs, of which 1.6% was met by CET1. On 1 
January 2019, our Pillar 2A requirement increased to 3.0% of 
RWAs, of which 1.7% must be met by CET1.

On 4 May 2018, HSBC changed the way in which some of its 
capital securities are recognised in regulatory capital. The 
securities were previously recognised as grandfathered tier 2 
capital and are now treated as fully eligible tier 2 instruments.

Risk-weighted assets

RWAs

RWAs fell by $6.0bn in the year, which included a drop of $23.4bn 
due to foreign currency translation differences. Excluding foreign 
currency translation differences, the $17.4bn increase comprised 
growth of $27.6bn from asset size and of $2.9bn from changes in 
asset quality, less a $9.2bn fall due to changes in methodology 
and policy and a $3.9bn decrease due to model updates.

Mainly as a result of changes in portfolio mix, RWAs increased by 
$4.0bn across CMB, GB&M, GPB and RBWM, significantly in 
Europe and North America. These rises were mitigated by the 
impact of improved risk parameters in Corporate Centre, 
predominantly in Asia.

Model updates

Extending our counterparty credit risk exposure models to 
exposures in Asia and North America reduced RWAs by $4.3bn 
and $2.4bn respectively.

This was partly offset by increases of $1.6bn, due to updates to 
UK retail and corporate models, $1.1bn due to a new receivables 
finance model in Germany, and $0.4bn due to a redeveloped 
residential mortgage model in Hong Kong.

Methodology and policy

The $10.0bn decrease reported in internal updates derived from 
management initiatives, including refinements to risk parameters 
and improved collateral recognition. This was partly offset by a 
$0.8bn increase in external updates from IFRS 9 implementation 
effects on credit risk and deferred tax in Corporate Centre.

RWAs by global business

Credit risk

Counterparty credit risk

Market risk

Operational risk

At 31 Dec 2018

Credit risk

Counterparty credit risk

Market risk

Operational risk

At 31 Dec 2017

RWAs by geographical region

Credit risk

Counterparty credit risk

Market risk

Operational risk

At 31 Dec 2018

Credit risk

Counterparty credit risk

Market risk

Operational risk

At 31 Dec 2017

For footnotes, see page 151.

RBWM

$bn

99.6

—

—

27.3

126.9

94.2

—

—

27.3

121.5

Europe

$bn

219.5

27.3

24.0

27.3

298.1

225.9

27.8

29.0

28.9

311.6

CMB

$bn

296.9

—

—

24.3

321.2

277.3

—

—

23.7

301.0

Asia

$bn

291.9

9.2

23.3

39.5

363.9

284.2

13.0

23.5

37.1

357.8

GB&M

$bn

172.0

45.1

32.4

31.5

281.0

180.2

52.4

35.9

30.8

299.3

GPB

$bn

13.8

0.2

—

2.8

16.8

13.0

0.2

—

2.8

16.0

Corporate
Centre

$bn

108.8

2.0

3.4

5.2

119.4

120.5

1.9

3.0

8.1

133.5

MENA

North
America

Latin
America

$bn

47.0

1.0

1.9

6.8

56.7

47.7

1.1

3.3

7.1

59.2

$bn

103.1

8.3

8.5

11.7

131.6

101.2

10.9

7.1

12.1

131.3

$bn

29.6

1.5

1.4

5.8

38.3

26.2

1.7

1.0

7.5

36.4

Total

$bn

691.1

47.3

35.8

91.1

865.3

685.2

54.5

38.9

92.7

871.3

Total

$bn

691.1

47.3

35.8

91.1

865.3

685.2

54.5

38.9

92.7

871.3

Footnotes

3

3

150

HSBC Holdings plc Annual Report and Accounts 2018

RWA movement by global business by key driver

RWAs at 31 Dec 2017

Asset size

Asset quality

Model updates

–  portfolios moving onto internal ratings based (‘IRB’) approach

–  new/updated models

Methodology and policy

–  internal updates

–  external updates – regulatory

Foreign exchange movements

Total RWA movement

RWAs at 31 Dec 2018

Credit risk, counterparty credit risk and operational risk

RBWM

$bn

121.5

6.5

0.4

1.3

0.6

0.7

0.7

0.9

(0.2)

(3.5)

5.4

126.9

CMB

$bn

301.0

30.8

2.0

1.7

0.8

0.9

(2.4)

(2.6)

0.2

(11.9)

20.2

321.2

GB&M

$bn

263.4

4.2

0.9

(6.9)

(0.3)

(6.6)

(7.3)

(7.3)

—

(5.7)

(14.8)

248.6

GPB

$bn

16.0

0.2

0.7

—

—

—

0.1

0.1

—

(0.2)

0.8

16.8

Corporate
Centre

Market
risk

$bn

130.5

(11.3)

(1.1)

—

—

—

—

(0.8)

0.8

(2.1)

(14.5)

116.0

$bn

38.9

(2.8)

—

—

—

—

(0.3)

(0.3)

—

—

(3.1)

35.8

RWA movement by geographical region by key driver

Credit risk, counterparty credit risk and operational risk

Europe

$bn

282.6

(0.4)

2.3

2.9

1.4

1.5

(2.4)

(2.4)

—

(10.9)

(8.5)

274.1

RWAs at 31 Dec 2017

Asset size

Asset quality

Model updates

–  portfolios moving onto IRB approach

–  new/updated models

Methodology and policy

–  internal updates

–  external updates – regulatory

Foreign exchange movements

Total RWA movement

RWAs at 31 Dec 2018

Leverage ratio

Ref*
20

21

Tier 1 capital

Total leverage ratio exposure

22

Leverage ratio

Asia

$bn

334.3

23.2

(0.9)

(4.5)

(0.2)

(4.3)

(5.4)

(5.8)

0.4

(6.1)

6.3

MENA

North
America

Latin
America

Market
 risk

$bn

55.9

0.4

0.1

—

—

—

(0.2)

(0.6)

0.4

(1.4)

(1.1)

$bn

124.2

2.6

1.3

(2.3)

(0.1)

(2.2)

(0.7)

(0.9)

0.2

(2.0)

(1.1)

$bn

35.4

4.6

0.1

—

—

—

(0.2)

—

(0.2)

(3.0)

1.5

36.9

$bn

38.9

(2.8)

—

—

—

—

(0.3)

(0.3)

—

—

(3.1)

35.8

340.6

54.8

123.1

31 Dec

2018

$bn

143.5

2,614.9

%

5.5

At

1 Jan

2018

$bn

143.8

2,556.4

%

5.6

Total
RWAs

$bn

871.3

27.6

2.9

(3.9)

1.1

(5.0)

(9.2)

(10.0)

0.8

(23.4)

(6.0)

865.3

Total
 RWAs

$bn

871.3

27.6

2.9

(3.9)

1.1

(5.0)

(9.2)

(10.0)

0.8

(23.4)

(6.0)

865.3

31 Dec1
2017

$bn

142.7

2,557.1

%

5.6

EU-23

Choice of transitional arrangements for the definition of the capital measure

Fully phased-in

Fully phased-in

Fully phased-in

UK leverage ratio exposure – quarterly average

2,464.4

2,351.2

2,351.4

UK leverage ratio – quarterly average

UK leverage ratio – quarter end

*  The references identify the lines prescribed in the EBA template.

Our leverage ratio calculated in accordance with the Capital 
Requirements Directive IV (‘CRD IV’) was 5.5% at 31 December 
2018, down from 5.6% at 31 December 2017. The increase in 
exposure was primarily due to growth in customer lending and 
financial investments. 

The Group’s UK leverage ratio at 31 December 2018 was 6.0%. 
This measure excludes qualifying central bank balances from the 
calculation of exposure.

At 31 December 2018, our UK minimum leverage ratio 
requirement of 3.25% was supplemented by an additional leverage 
ratio buffer of 0.5% and a countercyclical leverage ratio buffer of 
0.2%. These additional buffers translated into capital values of 
$12.7bn and $4.7bn respectively. We exceeded these leverage 
requirements.

%

5.8

6.0

%

6.2

6.1

%

6.1

6.1

Pillar 3 disclosure requirements

Pillar 3 of the Basel regulatory framework is related to market 
discipline and aims to make financial services firms more 
transparent by requiring publication, at least annually, of wide-
ranging information on their risks, capital and management. Our 
Pillar 3 Disclosures at 31 December 2018 is published on our 
website, www.hsbc.com, under ‘Investor Relations’.

Footnotes to capital, leverage and risk-
weighted assets

1

2

3

All figures presented as reported under IAS 39 at 31 December 2017.

‘Capital requirement’ represents the minimum total capital charge set at 8%
of RWAs by article 92 of the Capital Requirements Regulation.

RWAs are non-additive across geographical regions due to market risk
diversification effects within the Group.

HSBC Holdings plc Annual Report and Accounts 2018    151

Strategic ReportCorporate Governance Financial Statements   Additional Information Financial Review Report of the Directors | Corporate governance report

Corporate governance report

crime risk, known as the Financial Crime Risk Management 
Meeting, which is chaired by the Group Chief Compliance Officer.

The Board

Operation of the Board

Director and Group Managing Director biographies

Board of Directors

Board committees

Internal control

Internal audit

Going concern and viability

Share capital and other disclosures

Employees

Statement of compliance

The Board

Page

Powers of the Board

152

152

153

157

158

164

165

165

166

169

171

The Board is responsible for overseeing the management of HSBC 
globally and, in so doing, exercises its powers, subject to any 
relevant laws, regulations and HSBC Holdings’ Articles of 
Association (the ‘Articles of Association’).

Certain matters are reserved for the Board for its approval. These 
include: the review and approval of annual operating plans; risk 
appetite; performance targets; credit or market risk limits; 
acquisitions; disposals; investments; capital expenditure or 
realisation or creation of a new venture that exceed certain 
thresholds; specified senior appointments; and any substantial 
change in balance sheet management policy. 

Operation of the Board

The Board aims to promote the Group’s long-term success, deliver 
sustainable value to shareholders and promote a culture of 
openness and debate.

Led by the Group Chairman, the Board sets the Group’s strategy 
and risk appetite. It also approves capital and operating plans for 
achieving strategic objectives on the recommendation of 
management.

Phillip Ameen, Joachim Faber and John Lipsky retired from the 
Board following the conclusion of the 2018 Annual General 
Meeting. Their departures led to a reduction in the size of the 
Board, as part of its ongoing work to simplify, clarify and 
strengthen governance arrangements. The number of Board 
Committees was also reduced from seven to five and subsidiary 
governance was simplified. 

Group Chairman

Mark Tucker was appointed to the Board as an independent non-
executive Director on 1 September 2017 and became non-
executive Group Chairman on 1 October 2017. 

Executive Directors

The Group Chief Executive, the Group Chief Financial Officer and 
the Group Chief Risk Officer are HSBC employees.

Independent non-executive Directors

The majority of the Board comprises independent non-executive 
Directors. Their role is to challenge and scrutinise the performance 
of management and to help develop proposals on strategy. They 
also review the performance of management in meeting agreed 
goals and objectives and monitor the Group’s risk profile.

All of the non-executive Directors are considered to be 
independent of HSBC. There are no relationships or circumstances 
that are likely to affect any individual non-executive Director’s 
judgement. To satisfy the Rules Governing the Listing of Securities 
on The Stock Exchange of Hong Kong Limited (‘HKEx’), all non-
executive Directors have confirmed their independence during the 
year. The non-executive Group Chairman was considered to be 
independent on appointment.

Board and executive responsibilities

The roles of Group Chairman and Group Chief Executive are 
separate, with a clear division of responsibilities between the 
running of the Board and executive responsibility for running 
HSBC’s business. 

Jonathan Symonds, who has been Senior Independent Director 
(‘SID’) since April 2017, was appointed as Deputy Group Chairman 
in August 2018.

The roles of the Group Chairman, Deputy Group Chairman and 
Senior Independent Director, and Group Chief Executive are set 
out in writing and are available on the website at www.hsbc.com/
our-approach/corporate-governance/board-responsibilities.

Responsibility for the day-to-day management of the business and 
implementation of strategy is delegated by the Board to the Group 
Chief Executive, who is supported by the Group Management 
Board (‘GMB’), an executive forum which he chairs.

There are special meetings of the GMB that provide oversight of 
risk matters, known as the Risk Management Meeting (‘RMM’), 
which is chaired by the Group Chief Risk Officer. There are also 
special meetings of the GMB that provide oversight of financial 

152

HSBC Holdings plc Annual Report and Accounts 2018

These changes created clearer and stronger lines of authority and 
accountability, which enables the Board to devote more time to 
priority areas.

The Board regularly reviews reports on performance against 
financial and other strategic objectives, key business challenges, 
risk, business developments, investor relations and the Group's 
relationships with its key stakeholders. During 2018, the Board 
reviewed the Group's strategy with the newly-appointed Group 
Chief Executive and his management team and approved a 
number of strategic priorities targeted for delivery by the end of 
2020. Following their approval, further details were announced to 
investors in an update in June 2018. The Board routinely tracks 
progress with respect to each strategic priority, together with the 
Group Chief Executive and members of his management team. 

All of HSBC’s activities involve the measurement, evaluation, 
acceptance and management of risk or combinations of risks. 
The Board, advised by the Group Risk Committee (‘GRC’) and the 
Financial System Vulnerabilities Committee (‘FSVC’), promotes a 
strong risk governance culture that shapes the Group’s approach 
to risk. The Board and these committees support the maintenance 
of a strong risk management framework.

Under the direction of the Group Chairman, the Group Company 
Secretary is responsible for ensuring good information flows 
within the Board and its committees and between senior 
management and non-executive Directors, as well as facilitating 
induction and assisting with professional development of non-
executive Directors, as required.

The Group Chairman meets with the independent non-executive 
Directors without the executive Directors in attendance after each 
Board meeting and otherwise, as necessary.

The Directors are encouraged to have free and open contact 
with management at all levels and full access to all relevant 
information. When attending off-site Board meetings and when 
travelling for other reasons, non-executive Directors are able to 
visit local business operations and meet local management.

Directors may take independent professional advice, if necessary, 
at HSBC Holdings’ expense.

Board performance evaluation

The Board is committed to regular, independent evaluation of its 
own effectiveness and that of its committees. During 2018, the 
Board implemented a governance simplification initiative,  
changing the size, structure and composition of the Board and its 
committees. Given that these changes were relatively recent and 
that a period of time is required for their impact to be fully 
assessed, the Board agreed that it would be premature to conduct 

an evaluation of its effectiveness during 2018. Instead, a review of 
the Board's effectiveness, and that of its committees, will be 
conducted in 2019 by an independent external service provider 
and the results presented to the Board during this year. Details of 
the process followed and actions arising from that evaluation will 
be included in the Annual Report and Accounts 2019. 

Director performance evaluation

The Group Chairman has routinely met with each of the non-
executive Directors during 2018 to discuss individual performance, 
Board and committee governance, time commitment and business 
priorities. 

Executive Directors’ individual performance evaluations are 
undertaken as part of the performance management process, 
which applies for all employees. In respect of the Group Chief 
Executive, this review process was led by the Group Chairman and 
discussed with the Nomination & Corporate Governance 
Committee. The Group Remuneration Committee considers the 
result of the review by the Group Chairman of the Group Chief 
Executive, as well as his assessments of the performance of the 
Group Chief Financial Officer and Group Chief Risk Officer, when 
determining variable pay each year, as set out in the Directors’ 
remuneration report contained in this Annual Report and Accounts.

The Group Chairman’s performance is evaluated by the non-
executive Directors, led by the SID. 

Non-executive Group Chairman

Mark E Tucker, 61
Non-executive Group Chairman
Appointed to the Board: September 2017 
Group Chairman since October 2017

Chairman of the Nomination & Corporate Governance Committee

Skills and experience: Mark has extensive experience in the 
financial services industry in Asia and the UK. Most recently he 
was Group Chief Executive and President of AIA Group Limited 
(‘AIA’). Before joining AIA, Mark was Group Chief Executive of 
Prudential plc and the founding Chief Executive of Prudential 
Corporation Asia Limited. Mark also previously served as a non-
executive Director of the Court of The Bank of England, as an 
independent non-executive Director of the Goldman Sachs Group 
and as Group Finance Director of HBOS plc. 

Current appointments include: Serves on the Asia Business 
Council and the advisory board of the Asia Global Institute. Mark 
is also a Director of the Peterson Institute for International 
Economics.

Executive Directors

John Flint, 50
Group Chief Executive
Appointed to the Board: February 2018 

Skills and experience: John joined HSBC in 1989 and helped to 
establish and expand the HSBC Global Markets business in Asia. 
He has held various roles across the Group, including Group 
Treasurer; Deputy Head of Global Markets and Head of Global 
Markets, Europe, Middle East and Africa; Chief Executive of HSBC 
Global Asset Management; Chief of Staff to the Group Chief 
Executive and Group Head of Strategy and Planning. In 2013, John 

was appointed Group Managing Director and Chief Executive of 
Retail Banking and Wealth Management.

Current appointments include: Chairman of the Group 
Management Board and The Hongkong and Shanghai Banking 
Corporation Limited. John is a member of the Monetary Authority 
of Singapore International Advisory Panel and the International 
Business Council of the World Economic Forum. He is also a 
member of the Climate Finance Leadership Initiative.

Marc Moses, 61
Group Chief Risk Officer
Appointed to the Board: January 2014

Skills and experience: Marc joined HSBC in 2005 as Chief 
Financial and Risk Officer for Global Banking and Markets, and in 
December 2010 became Group Chief Risk Officer. He has 
extensive risk management and financial experience. Marc is a 
fellow of the Institute of Chartered Accountants in England and 
Wales. He was European Chief Financial Officer at J.P. Morgan 
Chase & Co., and an audit partner at Price Waterhouse.

Ewen Stevenson, 52
Group Chief Financial Officer
Appointed to the Board: 1 January 2019

Skills and experience: Ewen has over 25 years of experience in 
the banking industry, both as an adviser to major banks and as an 
executive. Ewen was most recently executive Director and Chief 
Financial Officer at Royal Bank of Scotland Group. Prior to this, he 
was at Credit Suisse where his last role was co-Head of the EMEA 
Investment Banking Division and co-Head of the Global Financial 
Institutions Group. 

Independent non-executive Directors

Kathleen Casey, 52
Independent non-executive Director
Appointed to the Board: March 2014

Member of the Group Audit Committee and the Nomination & 
Corporate Governance Committee

Skills and experience: Kathleen has extensive financial 
regulatory policy experience. She is a former Commissioner of the 
US Securities and Exchange Commission, and acted as its 
principal representative in multilateral and bilateral regulatory 
dialogues with the G-20 Financial Stability Board and the 
International Organisation of Securities Commissions. Other 
former appointments include Staff Director and Counsel to the 
United States Senate Committee on Banking, Housing, and Urban 
Affairs; Chair of the Alternative Investment Management 
Association; and Legislative Director and Chief of Staff for a 
US Senator.

Current appointments include: Senior adviser to Patomak 
Global Partners, member of the Board of Trustees of the Financial 
Accounting Foundation and a number of public and non-profit 
bodies.

HSBC Holdings plc Annual Report and Accounts 2018

153

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Corporate governance report

Laura Cha, GBM, 69
Independent non-executive Director
Appointed to the Board: March 2011

Irene Lee, 65
Independent non-executive Director
Appointed to the Board: July 2015

Member of the Financial System Vulnerabilities Committee and the 
Nomination & Corporate Governance Committee

Member of the Group Remuneration Committee and the 
Nomination & Corporate Governance Committee

Skills and experience: Laura has extensive regulatory and 
policy-making experience in the finance and securities sector in 
Hong Kong and mainland China. She is the former Vice Chairman 
of the International Advisory Council of the China Securities 
Regulatory Commission. Other former appointments include non-
executive Director of China Telecom Corporation Limited; Bank of 
Communications Co., Ltd; and Tata Consultancy Services Limited. 
She also served as Chair of Hong Kong Special Administrative 
Region’s Financial Services Development Council and Deputy 
Chair of the Securities and Futures Commission in Hong Kong.

Current appointments include: Chair of Hong Kong Exchanges 
and Clearing Limited and non-executive Deputy Chair of The 
Hongkong and Shanghai Banking Corporation Limited. She is also 
a non-executive Director of The London Metal Exchange, Unilever 
PLC and Unilever N.V.

Henri de Castries, 64
Independent non-executive Director
Appointed to the Board: March 2016

Skills and experience: Irene has more than 40 years’ finance 
industry experience, having held senior investment banking and 
fund management positions in the UK, the US and Australia, 
including positions at Citibank and the Commonwealth Bank 
of Australia. Other former appointments include serving as a 
member of the advisory council of J.P. Morgan Australia and the 
Australian Government Takeovers Panel.

Current appointments include: Executive Chair of Hysan 
Development Company Limited and a non-executive Director of 
The Hongkong and Shanghai Banking Corporation Limited, Hang 
Seng Bank Limited and Cathay Pacific Airways Limited. She is also 
a member of the Exchange Fund Advisory Committee of the Hong 
Kong Monetary Authority.

Heidi Miller, 65
Independent non-executive Director
Appointed to the Board: September 2014

Member of the Group Remuneration Committee and the 
Nomination & Corporate Governance Committee

Skills and experience: Henri has more than 25 years’ 
international experience in the financial services industry. He 
joined AXA S.A. in 1989, and then held a number of senior roles, 
ultimately as Chairman and Chief Executive Officer of AXA until 
1 September 2016. 

Current appointments include: Special Adviser to General 
Atlantic, Chairman of Institut Montaigne, lead independent 
Director of Nestlé S.A. and a non-executive Director of the French 
National Foundation for Political Science. Henri is also a member 
of the Global Advisory Council at LeapFrog Investments. 

Member of the Group Risk Committee and the Nomination & 
Corporate Governance Committee

Skills and experience: Heidi is a former President of 
International at J.P. Morgan Chase & Co., and was responsible for 
leading the global expansion and the international business 
strategy across its investment bank, asset management, and 
treasury and securities services divisions. She was also a non-
executive Director of Merck & Co., Inc. and Progressive Corp.; 
Executive Vice President and Chief Financial Officer of Bank One 
Corporation; and Executive Vice President and Chief Financial 
Officer of Citigroup Inc.

Current appointments include: Chair of HSBC North America 
Holdings Inc. and a non-executive Director of First Data 
Corporation and General Mills Inc.

Lord Evans of Weardale, 61
Independent non-executive Director
Appointed to the Board: August 2013

David Nish, 58
Independent non-executive Director
Appointed to the Board: May 2016

Chairman of the Financial System Vulnerabilities Committee 
and member of the Nomination & Corporate Governance 
Committee

Member of the Group Audit Committee, the Group Remuneration 
Committee and the Nomination & Corporate Governance 
Committee

Skills and experience: Jonathan has 30 years of experience in 
national security policy and operations. He was formerly Director 
General of the UK‘s Security Service (MI5), had oversight of the 
Joint Terrorist Analysis Centre and the Centre for the Protection of 
National Infrastructure, and attended the National Security 
Council. 

Current appointments include: Chairman of the UK Committee 
on Standards in Public Life and the Advisory Board of Blackdot 
Solutions Ltd, non-executive Director of Ark Data Centres, and an 
adviser to various cybersecurity and technology companies.

154

HSBC Holdings plc Annual Report and Accounts 2018

Skills and experience: David served as Chief Executive Officer of 
Standard Life plc between 2010 and 2015, having joined as 
Finance Director in 2006. Other former appointments include 
Group Finance Director of Scottish Power plc; non-executive 
Director of the UK Green Investment Bank plc, HDFC Life (India), 
and London Stock Exchange Group plc; and partner of Price 
Waterhouse. He is a qualified chartered accountant.

Current appointments include: A non-executive Director of 
Vodafone Group plc and Zurich Insurance Group.

Jonathan Symonds, CBE, 59
Independent non-executive Director
Appointed to the Board: April 2014
Senior Independent Director since April 2017
Deputy Group Chairman since August 2018

Chairman of the Group Audit Committee and member of the Group 
Risk Committee and the Nomination & Corporate Governance 
Committee 

Skills and experience: Jonathan is a former Chief Financial 
Officer of Novartis AG and AstraZeneca plc. He was also a partner 
and managing director of Goldman Sachs, a partner of KPMG, and 
a non-executive Director and Chairman of the Audit Committee 
of Diageo plc. He is a fellow of the Institute of Chartered 
Accountants in England and Wales.

Current appointments include: Chairman of Proteus Digital 
Health Inc. and Genomics England Limited and a non-executive 
Director of Rubius Therapeutics, Inc.

Jackson Tai, 68
Independent non-executive Director
Appointed to the Board: September 2016

Chairman of the Group Risk Committee and member of the Group 
Audit Committee, Financial System Vulnerabilities Committee and 
the Nomination & Corporate Governance Committee

Skills and experience: Jackson Tai is a skilled international non-
executive Director with experience in senior operating and 
governance roles across Asia and China, as well as North America 
and Europe. Jackson was formerly Vice Chairman and Chief 
Executive Officer of DBS Group and DBS Bank Ltd, having served 
the group as Chief Financial Officer and then as President and 
Chief Operating Officer. He previously worked at J.P. Morgan & 
Co. Incorporated as an investment banker in New York, Tokyo and 
San Francisco. Other former appointments include non-executive 
Director of Bank of China Limited, Singapore Airlines, NYSE 
Euronext, ING Groep N.V., CapitaLand Ltd, SingTel Ltd. and Jones 
Lang LaSalle Inc. Jackson also served as Vice Chairman of Islamic 
Bank of Asia. 

Current appointments include: Non-executive Director of 
Eli Lilly and Company, Koninklijke Philips N.V., Mastercard 
Incorporated and the Canada Pension Plan Investment Board.

International; and member of the supervisory board of ASML 
Holding N.V.

Current appointments include: Chair of the Dutch Corporate 
Governance Code Monitoring Committee, Chair of the supervisory 
board of EY Netherlands, Deputy Chair of the supervisory board of 
Royal DSM N.V., non-executive Director of Mylan N.V., member of 
the Selection and Nomination Committee of the Supreme Court of 
the Netherlands and member of the Capital Markets Committee of 
the Dutch Authority for the Financial Markets.

Group Company Secretary

Ben Mathews, 51
Group Company Secretary

Ben joined HSBC in June 2013 and became Group Company 
Secretary in July 2013. He is a fellow of the Institute of Chartered 
Secretaries and Administrators. Former appointments include 
Group Company Secretary of Rio Tinto plc and of BG Group plc.

Group Managing Directors

Elaine Arden, 50
Group Chief Human Resources Officer

Elaine joined HSBC in June 2017 as Group Chief Human 
Resources Officer. She has previously held senior human 
resources and employee relations roles in a number of other 
financial institutions. Elaine is a fellow of the Chartered Institute of 
Banking in Scotland and a member of the Chartered Institute of 
Personnel & Development.

Samir Assaf, 58
Chief Executive Officer, Global Banking and Markets

Samir joined HSBC in 1994 and became a Group Managing 
Director in 2011. He is Chairman and a non-executive Director of 
HSBC France; a Director of HSBC Trinkaus & Burkhardt AG and 
The Saudi British Bank. Former appointments include: a Director 
of HSBC Bank plc, HSBC Global Asset Management Limited and 
HSBC Bank Egypt S.A.E.; and Head of Global Markets for Europe, 
Middle East and Africa.

Pauline van der Meer Mohr, 58
Independent non-executive Director
Appointed to the Board: September 2015

Colin Bell, 51
Group Chief Compliance Officer

Chairman of the Group Remuneration Committee and a member of 
the Group Risk Committee and the Nomination & Corporate 
Governance Committee

Skills and experience: Pauline has extensive legal and human 
resources experience across a number of different sectors, and 
contributed to the Dutch Banking Code Monitoring Commission. 
Former appointments include President of Erasmus University 
Rotterdam; senior executive Vice President and Head of Group 
Human Resources at ABN AMRO Bank N.V.; Group Human 
Resources Director at TNT N.V.; HR Director, Information 
Technology, Royal Dutch Shell Group; Senior Legal Counsel, Shell 

Colin Bell joined HSBC in July 2016 and was appointed a Group 
Managing Director in March 2017. Colin previously worked at 
UBS, where he was Head of Compliance and Operational Risk 
Control. He has 10 years of experience in managing risk and 
financial crime, following 16 years in the British Army. 

Patrick Burke, 57
President and Chief Executive Officer, HSBC USA

Patrick joined HSBC in 1989 and became a Group Managing 
Director in 2015. He is also an executive Director, President and 
CEO of HSBC North America Holdings Inc. and Chairman of HSBC 
Bank USA, N.A., HSBC Finance Corporation, HSBC USA Inc. and 
HSBC Global Asset Management (USA) Inc.

HSBC Holdings plc Annual Report and Accounts 2018

155

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Corporate governance report

Pierre Goad, 57
Chief Communications Officer

Charlie Nunn, 47
Chief Executive Officer, Retail Banking and Wealth Management

Charlie joined HSBC in 2011 and became a Group Managing 
Director and CEO, Retail Banking and Wealth Management in 
January 2018. Charlie was previously Head of Group Retail 
Banking and Wealth Management, leading the teams supporting 
HSBC’s Retail and Wealth businesses globally. Prior to this, he 
was Group Head of Wealth Management and before that Global 
Chief Operating Officer for Retail Banking and Wealth 
Management. Charlie has extensive financial services experience 
and was formerly a partner at Accenture and a Senior Partner at 
McKinsey & Co. 

Noel Quinn, 57
Chief Executive Officer, Global Commercial Banking

Noel joined HSBC in 1992 when the Group acquired Midland Bank 
and became a Group Managing Director on 1 September 2016. 
Former appointments include: Head of Specialised and Equity 
Finance, Director of Strategy and Development for Commercial 
Banking, Head of Commercial Finance Europe, Head of 
Commercial Banking UK, and Head of Commercial Banking Asia.

António Simões, 43
Chief Executive Officer, Global Private Banking

António joined HSBC in 2007 and became a Group Managing 
Director on 1 February 2016. On 1 January 2019, he was 
appointed Chief Executive Officer of Global Private Banking. 
António was previously Chief Executive Officer of UK and Europe 
(HSBC Bank plc), and served as Chief of Staff to the Group Chief 
Executive Officer and Group Head of Strategy and Planning. 
António was also formerly the Chairman of the Practitioner Panel 
of the FCA, a partner of McKinsey & Company, and an associate at 
Goldman Sachs. 

Ian Stuart, 55
Chief Executive Officer, HSBC UK Bank plc

Ian joined HSBC in 2014 and became a Group Managing Director 
of HSBC Holdings plc on 1 July 2018. In April 2017 he was 
appointed Chief Executive Officer of HSBC UK Bank plc. He is a 
Board member of the financial services industry association UK 
Finance. He has more than 38 years’ experience in the banking 
industry. Before joining HSBC, Ian led the corporate banking 
business at Barclays for six years and held a variety of roles in 
business banking during his 22 years at NatWest.

Peter Wong, 67
Deputy Chairman and Chief Executive Officer,
The Hongkong and Shanghai Banking Corporation Limited

Peter joined HSBC in 2005 and became a Group Managing 
Director in 2010. He is Chairman and non-executive Director of 
HSBC Bank (China) Company Limited and a non-executive Director 
of Hang Seng Bank Limited. He is also non-executive Vice 
Chairman of Bank of Communications Co., Limited. Other 
appointments include Deputy Chairman of the Hong Kong General 
Chamber of Commerce; Council Member of Hong Kong Trade 
Development Council and a member of its Belt and Road 
Committee; and a Member of the Chongqing Mayor’s International 
Economic Advisory Council. 

Pierre first joined HSBC in 2001. In 2010, he left to join Zurich 
Insurance Group as Head of Communications. He rejoined HSBC 
in 2011 and became a Group Managing Director in 2015. Former 
appointments include: Director of HSBC Bank Canada; Global Co-
Head of Communications; and Head of Corporate Development, 
Europe, Middle East and Global Businesses.

Pam Kaur, 55
Group Head of Internal Audit

Pam joined HSBC and became a Group Managing Director in 
2013. She is a non-executive Director of Centrica plc, a co-opted 
Council member of The Institute of Chartered Accountants in 
England and Wales, and Chair of the Financial Services Faculty 
Board. Former appointments include: Global Head of Group Audit 
for Deutsche Bank AG; Chief Financial Officer and Chief Operating 
Officer of the Restructuring and Risk Division, Royal Bank of 
Scotland Group plc; Group Head of Compliance and AML, Lloyds 
TSB; and Global Director of Compliance, Global Consumer Group, 
Citigroup.

Stuart Levey, 55
Chief Legal Officer

Stuart joined HSBC and became a Group Managing Director in 
2012. Former appointments include: Under Secretary for Terrorism 
and Financial Intelligence in the US Department of the Treasury; 
senior fellow for National Security and Financial Integrity at the 
Council on Foreign Relations; Principal Associate Deputy Attorney 
General at the US Department of Justice; and a partner at Miller, 
Cassidy, Larroca & Lewin LLP and at Baker Botts LLP.

Andy Maguire, 52
Group Chief Operating Officer

Andy joined HSBC in 2014 as Group Chief Operating Officer and 
became a Group Managing Director in 2015. He is Chairman of 
HSBC Global Services Limited, HSBC Global Services (UK) Limited 
and HSBC Group Management Services Limited. He is formerly a 
Managing Partner (UK and Ireland) of the Boston Consulting 
Group.

Paulo Maia, 60
Chief Executive Officer, Latin America

Paulo joined HSBC in 1993 and became a Group Managing 
Director on 1 February 2016. He is Chairman of Grupo Financiero 
HSBC Mexico S.A. de C.V., Chairman of HSBC Argentina Holdings 
S.A. and a Director of HSBC North America Holdings Inc. Former 
appointments include: Chief Executive Officer of HSBC Bank 
Canada and HSBC Bank Australia Limited.

Stephen Moss, 52
Group Chief of Staff

Stephen, who has been with HSBC for 27 years, became a Group 
Managing Director in 2018. As Chief of Staff to the Group Chief 
Executive, Stephen leads Group Strategy and Planning, Group 
Mergers and Acquisitions, Global Communications, Global Events, 
Group Public Affairs and Group Corporate Sustainability. Stephen 
is a Director of the Saudi British Bank, HSBC Middle East Holdings 
B.V. and HSBC Global Asset Management Limited. He is a 
qualified chartered accountant and member of the Institute of 
Chartered Accountants in England and Wales.

156

HSBC Holdings plc Annual Report and Accounts 2018

Board of Directors

Appointment, retirement and re-election of 
Directors

Appointments to the Board are made on merit, and candidates are 
considered against objective criteria, having due regard to the 
benefits of the diversity of the Board. A rigorous selection process 
is followed in relation to the appointment of Directors and certain 
specified senior appointments. 

The number of Directors must not be fewer than five nor exceed 
25. The Board may at any time appoint any person as a Director,
either to fill a vacancy or as an addition to the existing Board. The
Board may appoint any Director to hold any employment
or executive office, and may revoke or terminate any such
appointment.

Newly appointed Directors retire at the Annual General Meeting 
(‘AGM’) following appointment and are eligible for election.  
Directors are nominated for annual re-election by shareholders 
subject to continued satisfactory performance based upon an 
assessment by the Group Chairman and the Nomination & 
Corporate Governance Committee.

Non-executive Directors are appointed for an initial three-year term 
and, subject to re-election by shareholders at each AGM, are 
typically expected to serve two three-year terms. The Board may 
invite a Director to serve additional periods. Any term beyond six 
years is subject to particularly rigorous review by the Nomination 
& Corporate Governance Committee. 

The terms and conditions of appointment of non-executive 
Directors are set out in a letter of appointment, which includes the 
expectations of them and the estimated time required to perform 
their role. The current anticipated time commitment, which is 
subject to periodic review, is 75 days per year. Non-executive 
Directors who chair a Board committee are expected to devote up 
to 100 days per year to the Group. The Chairman of the GRC is 
expected to commit up to 150 days per year reflecting the 
complexity of the role and responsibilities of this Committee. All 
non-executive Directors have confirmed they can meet this 
requirement, taking into account any other commitments they 
have at the time of appointment, and, in practice, most devote 
considerably more time.

During their term of appointment, non-executive Directors are 
expected to consult the Group Chairman or the Group Company 
Secretary if they are considering whether to accept or vary any 
commitments outside the Group. The agreement of the Group 
Chairman is required if any additional or changed commitment 
might affect the time that a Director is able to devote to his or her 
role with the Group.

Letters setting out the terms of appointment of each non-
executive Director are available for inspection at the registered 
office of HSBC Holdings. 

Induction

Formal induction programmes are arranged for newly appointed 
Directors based on the individual’s needs, skills and experience. 
Typically, these consist of a series of meetings with other Directors 
and senior executives, as well as local site visits to provide 
familiarity with the business. Directors also receive comprehensive 
guidance from the Group Company Secretary on the Group’s 
corporate governance framework and associated policies, as well 
as their duties as Directors on the Board.

Conflicts of interest, indemnification of Directors 
and contracts of significance

The Board has established a policy and a set of procedures 
relating to Directors’ conflicts of interest. Where conflicts of 
interest arise, the Board has the power to authorise them. A 
review of those conflicts that have been authorised, and the terms 
of those authorisations, is routinely undertaken by the Board.

The Articles of Association contain a qualifying third-party 
indemnity provision, which entitles Directors and other Officers to 

be indemnified out of the assets of HSBC Holdings against claims 
from third parties in respect of certain liabilities. Additionally, all 
Directors have the benefit of directors’ and officers’ liability 
insurance.

None of the Directors had, during the year, a material interest, 
directly or indirectly, in any contract of significance with any HSBC 
company. During the year, all Directors were reminded of their 
obligations in respect of transacting in HSBC Group securities and, 
save as disclosed on page 168, all Directors have confirmed that 
they have complied with their obligations.

Training and development

Following a period of induction, training and development is 
provided for each Director with the support of the Group Company 
Secretary. Non-executive Directors develop and refresh their skills 
and knowledge through periodic interactions and briefings with 
senior management of the Group’s businesses and functions. 
During the year, Directors and the Group Company Secretary 
undertook mandatory training on a range of issues, including: anti-
money laundering; anti-bribery and corruption; embedding good 
conduct; cybersecurity, and sanctions.

Subsidiary governance

The Group Chairman hosted two governance forums during 2018 
for the Chairs of the Group's principal subsidiaries. Awareness and 
discussion sessions were conducted by senior executives and 
subject matter experts. These covered capital management, 
investor demands, conduct, UK regulatory matters, IT resilience, 
cybersecurity, data, and financial crime risk management. 
Initiatives were agreed on enhancements to the accountability of 
the principal subsidiaries for governance oversight across their 
respective regions, and the improvement of information flows 
between the Group and the principal subsidiary boards. 
Additionally, discussions took place concerning the strategic 
planning cycle, reducing organisational complexity, interactions 
with regulators and board succession planning.

Jonathan Symonds, Chair of the Group Audit Committee (‘GAC’), 
and Jackson Tai, Chair of the GRC, hosted regional forums during 
2018 with the Chairs of the Group’s subsidiary audit and risk 
committees.

Shareholder engagement

Communication with shareholders is given high priority by the 
Board. Extensive information about HSBC and its activities is 
provided to shareholders in its Annual Report and Accounts, the 
Strategic Report  and the Interim Report as well as on 
www.hsbc.com.

To complement these publications, there is regular dialogue with 
institutional investors. Enquiries from individuals on matters 
relating to their shareholdings and HSBC’s business are 
welcomed.

Directors are encouraged to develop an understanding of the 
views of major shareholders. 

As SID, Jonathan Symonds is available to shareholders if they 
have concerns that cannot be resolved or for which the normal 
channels would be inappropriate. He may be contacted via 
the Group Company Secretary at 8 Canada Square, London 
E14 5HQ.

The AGM and other general meetings

The 2019 AGM will be held at the International Convention Centre, 
8 Centenary Square, Birmingham B1 2EA at 11.00am on Friday, 12 
April 2019 and a live webcast will be available on www.hsbc.com. 
A recording of the proceedings will be available on 
www.hsbc.com shortly after the conclusion of the AGM. 
Shareholders are encouraged to attend the meeting. Shareholders 
may send enquiries to the Board in writing via the Group Company 
Secretary, HSBC Holdings plc, 8 Canada Square, London E14 5HQ 
or by sending an email to shareholderquestions@hsbc.com.

Shareholders may require the Directors to call a general meeting 
other than an AGM as provided by the UK Companies Act 2006. 
Requests to call a general meeting may be made by members 

HSBC Holdings plc Annual Report and Accounts 2018

157

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Corporate governance report

representing at least 5% of the paid-up capital of HSBC Holdings 
that carries the right of voting at its general meetings (excluding 
any paid-up capital held as treasury shares). A request must state 
the general nature of the business to be dealt with at the meeting 
and may include the text of a resolution that may properly be 
moved and is intended to be moved at the meeting. A request may 
be in hard copy form or in electronic form, and must be 
authenticated by the person or persons making it. A request 
may be made in writing to HSBC Holdings at its UK address, 
referred to in the paragraph above or by sending an email to 
shareholderquestions@hsbc.com. At any general meeting 
convened on such request, no business may be transacted except 
that stated by the requisition or proposed by the Board.

As explained in more detail in the reports of the GAC and the GRC 
on pages 159 and 161, this interaction is reinforced through the 
Audit and Risk Committee Chairs’ forums. The Chairs of the 
subsidiary audit and risk committees within the respective regions 
attend a regional forum to exchange subject matter expertise and 
to review and discuss forward-looking risk and audit issues.

Board members are encouraged to, and do, make visits to the 
regions and attend principal subsidiary board and board 
committee meetings as guests. Similarly, regional Directors are 
invited regularly to attend committee meetings at a Group level.

The GAC and GRC make a number of recommendations to the 
Board in relation to the preparation of the financial statements, 
which are supported by certificates from the principal subsidiaries.

Board committees

Whistleblowing

The GAC is responsible for reviewing the Group’s whistleblowing 
procedures. It receives regular updates on relevant concerns 
raised under these procedures, together with management actions 
taken in response.

Committee effectiveness

The effectiveness of the committees is evaluated as part of the 
overall performance evaluation of the Board and through annual 
effectiveness reviews at a committee level. In addition, the 
committees review the papers and the effectiveness of each 
meeting as a standing agenda item to ensure that they continue to 
be effective, challenging and well-managed. They also review a 
rolling planner of proposed committee business. In 2019, the 
feedback from this review process will be taken into account in 
informing the results of the Board's effectiveness review being 
undertaken by an independent external provider.

During 2018, the Board reduced the number of Board committees 
from seven to five. Responsibilities previously delegated to its 
Conduct & Values Committee and Philanthropic & Community 
Investment Oversight Committee were reassigned to other, more 
appropriate governance forums within the Group. Specific 
responsibility for cyber-crime and information security risk was 
transferred from the FSVC to the GRC. Responsibility for the 
development of the firm’s culture was assumed by the Group 
Chairman. In 2018, the Nomination Committee was also renamed 
the Nomination & Corporate Governance Committee, reflecting its 
broader corporate governance remit.

The Chairs of each committee report matters of significance to the 
Board after each meeting and the minutes of the meetings are 
made available to all Board members.

The detailed roles and responsibilities of each committee are set 
out in its terms of reference, which can be found on the website at 
www.hsbc.com/our-approach/corporate-governance/board-
committees.

Interaction with principal subsidiaries

The Board manages relationships with the regions through 
principal subsidiaries. There are close interactions between the 
Group Board and the principal subsidiaries and their respective 
committees. Minutes are shared and certain appointments to 
principal subsidiary boards, as well as other senior roles, are 
required to be approved by the Nomination & Corporate 
Governance Committee of the Group Board.

158

HSBC Holdings plc Annual Report and Accounts 2018

Board and Committee attendance in 2018

AGM Board*

Group Audit
Committee

Group Risk
Committee

Group
Remuneration
Committee

Nomination & 
Corporate 
Governance
Committee

Financial
System
Vulnerabilities
Committee

Conduct &
Values
Committee1

Philanthropic 
& Community 
Investment
Oversight 
Committee2

Number of meetings held*

Group Chairman

Mark Tucker

Executive Directors
John Flint3
Stuart Gulliver 4
Iain Mackay 5
Marc Moses

Non-executive Directors
Phillip Ameen 6
Kathleen Casey 7
Henri de Castries 7
Laura Cha 8, 9
Joachim Faber 6
Irene Lee 7, 9, 10
John Lipsky 6
Pauline van der Meer Mohr 7
Heidi Miller 7
David Nish 7, 9
Jonathan Symonds 7, 11
Jackson Tai 7, 12
Lord Evans of Weardale 7

1

1

1

-

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

9

9/9

6/6

3/3

9/9

9/9

5/5

9/9

9/9

8/9

5/5

8/9

4/5

9/9

8/9

7/9

9/9

9/9

9/9

13

11

-

-

-

-

-

5/5

13/13

-

-

-

-

-

-

-

13/13

13/13

1/1

-

-

-

-

-

-

-

-

-

-

-

-

4/5

6/6

10/11

-

6/6

11/11

-

8

-

-

-

-

-

-

-

8/8

-

-

6/6

2/2

8/8

-

6/8

-

-

-

5

5/5

-

-

-

-

-

3/3

3/3

5/5

-

3/3

2/2

5/5

3/3

3/3

5/5

3/3

3/3

6

-

-

-

-

-

-

2/2

-

3/4

-

-

-

-

-

-

-

6/6

6/6

2

-

-

-

-

-

-

-

-

1/2

-

-

-

2/2

-

-

2/2

-

1/2

2

-

-

-

-

-

-

-

-

2/2

-

-

-

-

-

-

-

-

2/2

*Board meetings in 2018 were held in London, Shanghai and Seattle. In addition to the Board meetings listed, Chairman’s Committee meetings were also held in 2018.

1  The Conduct & Values Committee was demised in 2018.
2  The Philanthropic & Community Investment Oversight Committee was demised in 2018.
3  Appointed to the Board 21 February 2018.
4  Retired from the Board 20 February 2018.
5  Retired from the Board 31 December 2018.
6  Retired from the Board 20 April 2018.
7  Appointed to the Nomination & Corporate Governance Committee 20 April 2018.
8  Appointed to the Financial System Vulnerabilities Committee 20 April 2018.
9  Unable to attend an ad-hoc meeting of the Board called at short notice.
10  Appointed to the Group Remuneration Committee 20 April 2018.
11  Appointed to the Group Risk Committee 20 April 2018 and as Deputy Group Chairman 6 August 2018.
12  Appointed to the Group Audit Committee 1 December 2018.

Group Audit Committee

Members

Jonathan Symonds (Chair)

Phillip Ameen (resigned 20 April 2018)

Kathleen Casey

David Nish

Jackson Tai (appointed 1 December 2018)

Role and responsibilities

The GAC has responsibility, delegated to it from the Board, for 
overseeing all matters relating to external financial reporting. 
This responsibility encompasses the Annual Report and Accounts, 
quarterly reporting, analyst presentations and Pillar 3 disclosures. 
In discharging their responsibility the GAC oversees:

•  preparation of financial statements, compliance with 
accounting standards and accounting judgements;

members of senior management routinely attend meetings of the 
GAC. The external auditor also attended all meetings. The Chair 
and other members of the GAC had regular meetings with 
management to discuss agenda planning and specific issues as 
they arose during the year. Each meeting includes in camera 
sessions with the internal and external auditors. The Chair of the 
GAC, who is also the Deputy Group Chairman and Senior 
Independent Director, oversaw the Group Chief Financial Officer 
succession process and selection. 

Compliance with regulatory requirements

The Board has confirmed that each member of the GAC is 
independent according to SEC criteria, may be regarded as audit 
committee financial experts for the purposes of section 407 of the 
Sarbanes-Oxley Act, and has recent and relevant financial 
experience for the purposes of the UK and Hong Kong Corporate 
Governance Codes.

The GAC assesses the adequacy of resources of the accounting 
and financial reporting function. It also monitors the legal and 
regulatory environment relevant to its responsibilities.

•  the effectiveness of internal financial control functions;

How the Committee discharges its responsibilities

•  the independence and performance of Internal Audit;

Financial reporting

•  the relationships with external auditors, including their 

independence, performance and approval of proposed services 
outside of the scope of the Group audit; and

•  whistleblowing (with effect from the conclusion of the 2018 

AGM). 

Governance

The Group Chief Financial Officer, Group Chief Accounting Officer, 
Group Head of Internal Audit, Group Financial Controller and other 

The GAC reviews HSBC’s financial and reporting judgements and 
their application to the Group’s financial reporting, including Pillar 
3 disclosures. It also reviews presentations to external analysts, 
including the key financial metrics relating to HSBC’s strategic 
actions.

Linkages with principal subsidiary audit committees

During the year the GAC maintained links with the audit 
committees of The Hong Kong and Shanghai Banking Corporation 

HSBC Holdings plc Annual Report and Accounts 2018

159

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Corporate governance report

Limited, HSBC North America Holdings Inc., HSBC Bank Canada, 
HSBC Bank plc, HSBC UK Bank Plc, HSBC Latin America Holdings 
(UK) Limited, HSBC Bank Middle East Limited and HSBC Private 
Banking Holdings (Suisse) SA.

In 2018, the GAC and GRC hosted three joint regional forums with 
the Chairs of subsidiaries' audit and risk committees, together 
with senior management from the relevant subsidiaries. The 
purpose of these forums was to discuss mutual priorities; 
improvement and remediation programmes; risk profiles and 
forward-looking issues. They also provided an opportunity to 
deliver targeted training and conduct a review of committee 
effectiveness. These meetings are supplemented throughout the 
year by formal and informal communication between the 
committee chairs and GAC members.

Appointments to the audit committees of the principal subsidiaries 
are reviewed by the GAC. The GAC Chair meets with proposed 
new Chairs of the principal subsidiary audit committees.

Internal controls

The GAC assesses the effectiveness of the internal control system 
for financial reporting and any developments affecting it in support 
of the Board’s assessment of internal control over financial 
reporting in accordance with section 404 of the Sarbanes-Oxley 
Act. The GAC has received confirmation that executive 
management has taken or is taking the necessary actions to 
remedy any failings or weaknesses identified through the 
operation of the Group's framework of controls. Further detail of 
how the Board reviews the effectiveness of key aspects of internal 
control can be found on page 164.

External audit

The GAC reviews the external auditor’s approach, strategy for the 
annual audit and its findings. In 2018, the Committee reviewed 
auditor independence, audit quality and the use of technology and 
analytics. GAC members routinely met audit partners in key parts 
of the world and were involved in auditor conferences. Principal 
matters discussed with PwC are set out in their report on page 
209.

The GAC is also involved in audit partner rotation and succession 
for the Group and its principal subsidiaries. 

A policy is in place and monitored by the GAC on hiring employees 
or former employees of the external auditor, including in relation to 
any breaches of the policy.

The GAC regularly meets privately with the external auditor. The 
GAC Chair maintains regular contact with the audit partner 
throughout the year.

All non-audit services provided by the external auditor are pre-
approved by the GAC in accordance with the auditor 
independence policy to ensure that services do not create a 
conflict. Details of the significant engagements for non-audit 
services are contained in Note 7.

Auditors‘ remuneration

Total fees payable 

Fees for non-audit services

2018

$m

119.50

32.90

2017

$m

129.70

44.90

A further breakdown of the fees paid to the auditors for each of 
the last three financial years can be found in Note 7 on the 
Financial Statements. 

During the year, the GAC assessed the effectiveness of PwC as the 
Group’s external auditor, using a questionnaire that focuses on the 
overall audit process, its effectiveness and the quality of output. 
The GAC also assessed any potential threats to independence that 
were self-identified or reported by PwC. The GAC considered PwC 
to be independent and PwC, in accordance with professional 
ethical standards, provided the GAC with written confirmation of 
its independence for the duration of 2018.

The GAC has therefore recommended to the Board that PwC 
be reappointed as auditor. Resolutions concerning the 

160

HSBC Holdings plc Annual Report and Accounts 2018

reappointment of PwC and their audit fee for 2019 will be 
proposed to shareholders at the 2019 AGM.

Internal Audit

The GAC approves Internal Audit’s annual plan, resource and 
budget, and reviews the performance and effectiveness of the 
Group Head of Internal Audit. The Group Head of Internal Audit 
reports to the Chair of the GAC and administratively to the Group 
Chief Executive. The Committee meets regularly with the Group 
Head of Internal Audit without other management present. 
Committee members also meet with critical audit teams around 
the world. In 2018, the GAC additionally considered audit quality 
and the use of technology and analytics. The GAC concluded that 
the Internal Audit function remained effective. The GAC also 
reviewed succession planning in the Internal Audit function.

Principal activities and significant issues considered 
during 2018

Internal control framework

The GAC continued to monitor the progress being made to 
upgrade entity level controls. During 2018, the GAC undertook a 
series of deep dives to monitor the remediation of identified 
control deficiencies, noting that good progress was made during 
the year. The GAC continued to monitor the remediation of 
controls over access management in IT. Where critical entity level 
controls overlapped with the activities of the GRC, joint sessions 
were held. 

IFRS 9 implementation

Throughout 2018, the GAC received detailed presentations and 
updates from management on the Group’s readiness for the 
implementation of IFRS 9. Particular emphasis was given in 2018 
to the forward-looking projections, required for IFRS 9 and its 
relationship to regulatory stress testing. Detailed discussions were 
held in situations where impairment risk could not be easily 
modelled, for example, the significant uncertainty regarding the 
economic outlook for the UK, and US-China trade in conjunction 
with the relevant subsidiary audit committee.

Bank of Communications Co., Limited (‘BoCom’)

The GAC received regular updates on the assumptions 
underpinning the valuation of BoCom. It monitored indicators 
of impairment, both macro-economic and BoCom specific, and 
reviewed the results of the impairment assessments carried out by 
management. Much of this work was carried out in conjunction 
with The Hongkong and Shanghai Banking Corporation audit 
committee. 

Resolution planning

The Group is required to have in place a recovery plan that sets out 
recovery options to be initiated in the event of the Group coming 
under severe financial stress. During 2018, the GAC received 
updates on the structure of the Group recovery plan. The GAC 
considered the Group recovery plan and its integration with the 
Group’s risk management framework.

Establishment of the ring-fenced bank

During 2018, the GAC considered the accounting judgements in 
relation to the creation of HSBC UK, the ring-fenced bank, and the 
creation of the internal service companies that supplies services to 
banks.

Ibor 

The GAC received presentations on the risks relating to Ibors 
discontinuation. 

Whistleblowing

The GAC reviewed the independence, autonomy and effectiveness 
of the firm’s policies and procedures on whistleblowing, including 
the procedures for the protection of staff who raise concerns of 
detrimental treatment.

Significant accounting judgements considered during 2018 included:

Key area

Action taken

Expected credit loss
('ECL') impairment

Bank of 
Communications Co., 
Limited (‘BoCom’) 
impairment testing

Appropriateness of
provisioning for legal
proceedings and
regulatory matters

Interest rate benchmark
replacement

The GAC considered loan impairment allowances for personal and wholesale lending. Particular judgements included the effect
of UK economic uncertainty and the risk of escalation of trade wars between the US and China on the measurement of ECL
impairment. The GAC also considered disclosures relating to ECL in the year-end accounts.

During the year, the GAC considered the regular impairment reviews of HSBC’s investment in BoCom. The GAC review included 
the sensitivity of the result of the impairment review to estimates and assumptions of projected future cash flows, regulatory 
capital assumptions and the model’s sensitivity to long-term assumptions including the continued appropriateness of the 
discount rate. 

The GAC received reports from management on the recognition and amounts of provisions, as well as the existence of 
contingent liabilities for legal proceedings and regulatory matters. Specific matters addressed included accounting judgements in 
relation to provisions and contingent liabilities arising out of: (a) investigations by regulators and competition and law 
enforcement authorities around the world into trading on the foreign exchange markets; (b) investigations of HSBC’s Swiss 
Private Bank by a number of tax administration, regulatory and law enforcement authorities; and (c) investigations into historical 
sales of US mortgage securitisations by The United States Attorney for the District of Colorado for potential violations of The 
Financial Industry Reform, Recovery and Enforcement Act of 1989, 12 U.S.C. § 1833a, which was settled during the year.

The GAC considered the accounting implications of benchmark interest rate replacement for hedge accounting relationships as
at 31 December 2018, and longer-term broader accounting implications for financial instruments. The GAC considered
management's judgement that no change to hedge accounting is appropriate as at 31 December 2018, and that this position will
be kept under review in the context of future market developments in the transition of interest rate benchmarks to new risk-free
rates.

Quarterly and annual
reporting

The GAC considered key judgements in relation to quarterly and annual reporting. It reviewed draft presentations to external 
analysts and key financial metrics included in HSBC’s strategic actions.

Valuation of financial
instruments

Viability statement

The GAC considered the key valuation metrics and judgements involved in the determination of the fair value of financial
instruments. The GAC considered the valuation control framework, valuation metrics, significant year-end judgements and
emerging valuation topics.

In accordance with the provisions contained in the UK Corporate Governance Code, the Directors carried out a robust
assessment of the principal risks for the Group and parent company. The GAC considered the Directors‘ judgement in concluding
that the Group and parent company will be able to continue in operation and meet liabilities as they fall due, and that it is
appropriate that the viability statement covers a period of three years.

Tax-related judgements

The GAC considered the recoverability of deferred tax assets, in particular in the US. The GAC also considered management’s
judgements relating to the tax indemnity agreed to by HSBC as part of the sale of operations in Brazil in 2016. This includes
consideration of the key inputs and assumptions used to estimate any obligation under the indemnity.

UK customer
remediation

The GAC considered the provisions for redress for mis-selling of payment protection insurance (‘PPI’) policies in the UK and the 
associated redress on PPI commissions earned under certain criteria, including management’s judgements regarding the effect 
of the time-bar for claims ending August 2019.  In addition, the GAC monitored progress on the remediation of operational 
processes and associated customer redress.

Defined benefit pension
accounting

The GAC considered the UK defined benefit pension scheme accounting where, after the Court of Appeal ruling on 26 October
2018 against Lloyds Banking Group in respect of guaranteed minimum pension equalisation, HSBC has recognised past service
costs through the income statement.

IFRS 16 'Leases'

The GAC considered the estimated impact of adoption of IFRS 16 'Leases', which applies from 1 January 2019, and the related
disclosures.

Adjusted profit
measures

Throughout the year, the GAC considered management’s non-GAAP measures for adjusted profits. They have also reviewed a 
revised policy for such measures as it was aligned to the Group’s strategy.

Group Risk Committee

Members

Jackson Tai (Chair)

John Lipsky (resigned 20 April 2018)

Heidi Miller

Pauline van der Meer Mohr (appointed 20 April 2018)

Jonathan Symonds (appointed 20 April 2018)

Independent Adviser

Andrew France (appointed 1 July 2018)

The Independent Adviser supports the Committee’s work and 
has deep experience working with governments and private 
companies across the world to keep information, technology and 
critical national infrastructures safe.

Role and responsibilities

The GRC has non-executive responsibility for the oversight of 
enterprise risk management, risk governance and internal control 
systems (other than internal financial controls overseen by the 
GAC). In its holistic view of risk, the GRC is supported by the 
FSVC, which is the Board committee responsible for overseeing 
risks relating to financial crime, anti-bribery and corruption. The 
FSVC reports second order risks to the GRC. Appropriate linkages 
and information flows between these committees are further 
enhanced by cross-membership and close engagement of the

members and the committee attendees. In April 2018, the GRC 
assumed responsibility for the oversight of cyber-crime risk and 
information security risk from the FSVC and people risk and 
employee conduct from the Conduct & Values Committee. 

Governance

In carrying out its responsibilities, the GRC is closely supported by 
the Group Chief Risk Officer, Group Chief Financial Officer, Group 
Head of Internal Audit, Group Financial Controller, Global Head of 
Compliance and Global Head of Risk Strategy, all of whom 
regularly attend GRC meetings to contribute their subject matter 
expertise and insight. They together with the first line business, 
functional and regional leaders, second line risk stewards and third 
line internal auditors, facilitate Committee members' review and 
challenge of current and forward-looking risk issues.

The GRC works closely with the GAC to ensure there are no gaps, 
that any areas of significant overlap are appropriately addressed 
and to improve inter-committee communication. The Chairs of 
both these committees engage on the agendas of each other’s 
committee meetings. Furthermore, the Chair of the GAC is a 
member of the GRC and the Chair of the GRC is a member of the 
GAC. This further enhances the linkages, coordination and the 
flows of information between the GRC and GAC.

The GRC programmes its meeting agenda and capitalises on the 
overseas location of the Holdings Board (and GRC) meetings, as 
well as the GRC Chair’s annual visits to principal subsidiary risk 
committees to proactively encourage in person participation of 
principal subsidiary risk committee Chairs in GRC meetings, 
reviews, stress testing and capital and liquidity management 
sessions throughout the year.

HSBC Holdings plc Annual Report and Accounts 2018

161

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Corporate governance report

The GRC Chair and the GRC members regularly meet with the 
Group Chief Risk Officer, the Group Head of Internal Audit and 
external auditors without management present.

How the Committee discharges its responsibilities

At each meeting, the GRC reviews the Group risk profile report, 
which identifies the key issues and common themes arising from 
the Group’s enterprise risk reports. This report includes a 
synthesised view of the Group’s risk appetite statement ('RAS'), 
top and emerging risks, and the Group risk map. It clearly sets out 
which Board committee has accountability for the monitoring and 
oversight of each risk, and identifies any areas where 
management is required to assess vulnerabilities via stress testing.

Page 69 provides further information on the top and emerging 
risks, the risk map and the risk appetite for the Group. The GRC 
receives presentations on a range of topics, including stress 
testing and briefings on developments in its principal markets. In 
addition, the GRC requests reports and updates from management 
on risk-related issues for in-depth consideration and receives 
regular reports on matters discussed at the Risk Management 
Meeting of the Group Management Board.

The GRC reviews any revisions to the Group RAS biannually and 
any proposed changes are recommended to the Board. It reviews 
management’s assessment of risk and provides scrutiny of 
management’s proposed mitigating actions.

The GRC programmes forward-looking and thematic agendas, 
which are supported by input from all three lines of defence within 
the global businesses and regions. The Committee also conducts 
deep dives on the risk implications of strategic matters, risks 
specific to regions, significant projects and key topical risks that 
are identified during the GRC’s deliberations and discussion. By 
proactively including Chairs of principal subsidiary risk committees 
to participate in GRC meetings and thematic reviews, scheduling 
regional updates in the GRC agenda, conducting holistic deep 
dives and sharing GRC learnings and insight with subsidiaries, the 
GRC has further enhanced its connectivity, linkages and two-way 
flow of information with the principal subsidiary risk committees, 
and among the risk committees themselves.

Principal activities and significant issues considered during 2018

Key area

Action taken

Any new appointments to the risk committees of the principal 
subsidiaries are also reviewed by the GRC. The GRC Chair also 
meets with any proposed new Chair of the principal subsidiary risk 
committees.

During 2018, the GRC provided informed review and challenge to 
the Group’s regulatory submissions relating to capital 
management and liquidity adequacy assessments. It proactively 
reviewed progress of the Group's liquidity risk management 
improvement plan. It continued to maintain oversight of the 
Group’s regulatory and internal stress testing programmes with 
specific review and challenge of the design, key assumptions and 
outcomes of the principal tests conducted.

The GRC exercised its governance oversight for people risk and 
employee conduct through reviews, including with the Group 
Chief Human Resources Officer and Group business heads and at 
the audit and risk committee chairs forums, that the right 
behaviours are being promoted to support fair customer outcomes 
and to protect the integrity of markets. The GRC continued to 
oversee and challenge the effective delivery of the Global Markets 
conduct enhancement programme, and considered the emerging 
opportunities, ethical issues and risks as digital capabilities evolve.  
Internal Audit’s independent assessments on conduct were 
reported regularly with specific themes highlighted from audit 
activity. 

The GRC has overseen progress with delivering against the 
remediation plan addressing the allegations set out in the 2018 FX 
DPA with the US Department of Justice and the 2017 Consent 
Order with the Federal Reserve Board.

The GRC reviewed HSBC’s progress towards improving the 
Group’s cybersecurity and the actions being taken to mitigate 
exposure to cyber-risk. It also conducted a review and challenge to 
the Group's continued progress in improving its operational 
resilience to presumed disruptions, especially in its key 
infrastructure functions and prioritised business services. 

The Group RAS and 
monitoring of the Group 
risk profile against the 
RAS
Capital and liquidity

Stress testing

Execution risk

Internal control and risk
management

Following its biannual reviews, the GRC did not recommend any material changes to the overall level of risk appetite in 2018.
The GRC expanded its focus through the introduction of new risk appetite metrics for model risk and systems and data
integrity risk, related to the Group's most critical models and IT services.

The GRC has fully engaged with management in evaluating and challenging the Group’s liquidity and funding risk appetite
and the effectiveness of the liquidity and funding risk framework. The GRC continued to review the Group’s approach to
capital planning to ensure it is comprehensive, rigorous and forward looking. The GRC reviewed and challenged both the
Group individual liquidity adequacy assessment process and internal capital adequacy assessment process. The GRC also
encouraged a strengthening of the principal subsidiary risk committee's review and challenge of their respective capital and
liquidity programmes.

The GRC conducted a comprehensive review and challenge of the scenarios and approach to the PRA stress test and
reviewed the results of the annual cyclical scenario. The GRC continued to review and oversee the regulatory and internal
global stress testing programmes throughout the year.

Regular reports were received from the Group Chief Operating Officer, who updated the GRC on the progress and status of 
the Group’s highest-priority change and transformation programmes and mitigating measures being introduced to manage 
the identified risks appropriately. 

The GRC reviewed the Group’s risk management framework and system of internal control (other than internal financial
controls covered by the GAC) and the developments affecting them over the course of 2018, as part of the Board’s
assessment of internal control. The GRC has reviewed and challenged the effectiveness of non-financial risk management
with particular focus on data management, information and cyber risk, people risk and conduct, model risk management, IT
and operational resilience and third-party risk management.

Deep dive reviews

The GRC conducted in-depth reviews of risk governance and implications relating to the Group’s approach to credit risk 
appetite, data management and strategy, model risk management, information and cybersecurity, non-financial risk 
management, liquidity and capital management, people risk and employee conduct, and IT and operational resilience.

Connectivity between the
GRC and subsidiary risk
committees

The GRC continued to enhance the connectivity and flow of information both to and from the subsidiary risk committees
during 2018. There has been ongoing active participation by the principal subsidiary risk committee Chairs at GRC meetings.
In addition, the GRC Chair attended principal subsidiary risk committee meetings in Asia, UK, Europe, US, Latin America,
Canada and the Middle East. In 2018, the GRC and GAC jointly strengthened its previously annual audit and risk committee
chairs' conference into three intensive regional audit and risk workshops and meetings for subsidiary committee leadership in
Asia Pacific, Europe and the Middle East and the Americas.

162

HSBC Holdings plc Annual Report and Accounts 2018

Financial System Vulnerabilities Committee

Members

Lord Evans of Weardale (Chair)

Kathleen Casey (resigned 20 April 2018)

Jackson Tai 

Laura Cha (appointed 20 April 2018)

Nick Fishwick, CMG (non-Director member)

Dave Hartnett, CB (non-Director member)

Lord Hogan-Howe (non-Director member) 

David Irvine, AO (non-Director member) 

Clovis Meath Baker, GMG (non-Director member) (resigned 16 
April 2018)

Nehchal Sandhu (non-Director member) (resigned 16 April 2018)

John Raine, CMG (non-Director member) 

The Honourable Juan Zarate (non-Director member)

The six non-Director members support the Committee’s work and 
among them have extensive experience in geopolitical risk, 
financial crime risk, international security and law enforcement 
matters.

Role and responsibilities

The Committee has non-executive responsibility for the oversight 
of matters related to financial crime and system abuse, in 
particular anti-money laundering, sanctions, terrorist financing, 
proliferation financing, anti-bribery and corruption. It is also 
responsible for monitoring, reviewing and advising the Board on 
the effectiveness of the policies and procedures established by 
management to ensure that HSBC meets its obligations to 
regulatory and law enforcement agencies.

Principal activities and significant issues considered 
during 2018

Financial crime

requirements of multiple jurisdictions. No Directors are involved in 
deciding their own remuneration.

A full report on the role and activities of the Committee is set out 
on pages 172 to 202.

Nomination & Corporate Governance Committee

Members

Mark Tucker (Chairman)

Laura Cha

John Lipsky (resigned 20 April 2018)

Pauline van der Meer Mohr 

Jonathan Symonds

Kathleen Casey (appointed 20 April 2018)

Henri de Castries (appointed 20 April 2018)

Lord Evans of Weardale (appointed 20 April 2018)

Irene Lee (appointed 20 April 2018)

Heidi Miller (appointed 20 April 2018)

David Nish (appointed 20 April 2018)

Jackson Tai (appointed 20 April 2018)

Role and responsibilities

The Committee leads the Board appointment process, agrees the 
criteria for any appointments and engages independent external 
search consultants, as required. At the conclusion of this process, 
the Committee will nominate potential candidates for appointment 
to the Board. In discharging its responsibilities, the Committee 
regularly reviews the Board’s structure, size and composition, 
including skills, knowledge, independence and diversity 
represented on the Board so as to ensure it is aligned with the 
Group’s strategic priorities. The Committee determines the 
membership of Board committees and reviews appointments to 
the boards of a number of the Group’s most significant operating 
subsidiaries. 

The Committee monitored the Group’s progress on the 
implementation of its Global Standards programme and 
considered the effectiveness of the Group’s financial crime risk 
controls.

The Committee is also responsible for overseeing succession 
planning for the top 20 roles across the Group and the succession 
pool for those roles, including progress against the development 
plans for individuals identified within that pool. 

Anti-bribery and corruption

The Committee reviewed the activities underway to address key 
bribery and corruption risks and management’s progress with the 
implementation of a more robust anti-bribery and corruption 
compliance framework.

Engaging with the Skilled Person

The Committee was responsible for liaising with the Skilled Person 
to ensure his recommendations were acted on. 

Group Remuneration Committee

Members

Pauline van der Meer Mohr (Chair)

Henri de Castries 

John Lipsky (resigned 20 April 2018)

David Nish 

Irene Lee (appointed 20 April 2018)

Role and responsibilities

The Committee is responsible for setting the overarching 
principles, parameters and governance framework of the Group’s 
remuneration policy, and the remuneration of executive Directors 
and other senior Group employees. The Committee regularly 
reviews the Group’s remuneration policy in the context of 
consistent and effective risk management, and the regulatory 

As a result of an expansion of its scope of activities during 2018, 
the Committee now oversees the Group's corporate governance 
framework, providing recommendations to the Board to ensure 
the framework remains robust and reflects best practice. 

Principal activities and significant issues considered 
during 2018

Succession planning

In 2018, the Committee led the process for the succession of the 
Group Chief Financial Officer. This involved consideration of both 
internal and external candidates, based on objective criteria and 
taking into account the benefits of diversity, including gender. An 
independent external consultant was engaged to advise and 
support the Committee in its search. Following an initial interview 
process, a sub-committee was appointed, comprising the Group 
Chairman, the Deputy Group Chairman and Senior Independent 
Director, the Group Chief Executive and the Group Chief Human 
Resources Officer, with responsibility for determining a shortlist of 
preferred candidates. The Committee discussed the shortlist and 
made its recommendation to the Board. On 25 June 2018, the 
Board announced that Ewen Stevenson was to succeed Iain 
Mackay as Group Chief Financial Officer with effect from 
1 January 2019. 

Corporate governance 

During the year, the remit of the Committee was expanded to 
include a responsibility to oversee and monitor the Group’s 
corporate governance framework. The Committee’s 
recommendations are made to the Board, where required, to 
ensure the framework is consistent with best corporate 

HSBC Holdings plc Annual Report and Accounts 2018

163

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Corporate governance report

governance standards and practices while remaining appropriate 
to the size, complexity and strategy of the Group. The Committee 
is also responsible for monitoring compliance with applicable 
corporate governance codes and recommending disclosures on 
corporate governance to the Board for approval, including the 
statement on corporate governance, which appears in the Annual 
Report and Accounts 2018, on pages 152 and 171.

Diversity

In 2018, the Board's diversity and inclusion policy was updated to 
ensure that HSBC and its various stakeholders continue to benefit 
from a Board that includes Directors from a range of different 
backgrounds and whose ethnicity, experience, age, geographical 
provenance and gender more closely reflect the diversity of our 
customers and the communities that we serve. The Board diversity 
policy is available at www.hsbc.com/our-approach/corporate-
governance/board-responsibilities.

In the implementation of its policy, the Board has committed itself 
to meeting the diversity targets recommended by the Hampton- 
Alexander Review and Parker Review, most notably that the Board 
should have 33% female share of representation by 2020 and a 
minimum of one Board Director from an ethnic minority 
background by 2021. The Committee will monitor these targets 
and report performance on a periodic basis in the Annual Report 
and Accounts.

At the date of publication 36% of the Board of Directors were 
female and three were from an ethnic minority background.

Chairman’s Committee

The Chairman’s Committee acts on behalf of the Board between 
scheduled Board meetings to facilitate ad hoc and other business 
requiring Board approval. It meets when necessary, with the 
required number of attendees determined by the nature of the 
proposed business to be discussed, as set out in its terms of 
reference.

Internal control

The Board is responsible for maintaining and reviewing the 
effectiveness of risk management and internal control systems, 
and for determining the aggregate level and types of risks the 
Group is willing to take in achieving its strategic objectives. 

To meet this requirement and to discharge its obligations under 
the FCA Handbook and the PRA Handbook, procedures have been 
designed for safeguarding assets against unauthorised use or 
disposal; for maintaining proper accounting records; and for 
ensuring the reliability and usefulness of financial information 
used within the business or for publication.

These procedures provide reasonable assurance against material 
mis-statement, errors, losses or fraud. They are designed to 
provide effective internal control within the Group and accord with 
the Financial Reporting Council‘s guidance for directors issued in 
2014, internal control and related financial and business reporting. 
The procedures have been in place throughout the year and up to 
19 February 2019, the date of approval of this Annual Report and 
Accounts 2018.

The key risk management and internal control procedures include 
the following:

•  Adherence to the Group's Global Standards Manual: The 
Group’s Global Standards Manual (‘GSM’) outlines the core 
principles within which the Group must operate wherever we 
conduct business. The GSM overlays all other policies and 
procedures throughout the Group. The requirements of the 
GSM are mandatory, apply to and must be observed by all 
businesses within the Group, regardless of the nature or 
location of their activities. In 2019, the GSM will be replaced by 
a set of Global Principles. 

•  Delegation of authority within limits set by the Board: 
Subject to certain matters reserved for the Board, the Group 
Chief Executive has been delegated authority limits and powers 

164

HSBC Holdings plc Annual Report and Accounts 2018

within which to manage the day-to-day affairs of the Group, 
including the right to sub-delegate those limits and powers. 
Each relevant Group Managing Director or executive Director 
has delegated authority within which to manage the day-to-day 
affairs of the business or function for which he or she is 
accountable. Delegation of authority from the Board requires 
those individuals to maintain a clear and appropriate 
apportionment of significant responsibilities and to oversee the 
establishment and maintenance of systems of control that are 
appropriate to their business or function. Authorities to enter 
into credit and market risk exposures are delegated with limits 
to line management of Group companies. The concurrence of 
the appropriate global function is required, however, to credit 
proposals with specified higher risk characteristics. Credit and 
market risks are measured and reported at subsidiary company 
level and aggregated for risk concentration analysis on a 
Group-wide basis.

•  Risk identification and monitoring: Systems and 

procedures are in place to identify, assess, control and monitor 
the material risk types facing HSBC as set out in the enterprise-
wide risk framework. The Group‘s risk measurement and 
reporting systems are designed to help ensure that material 
risks are captured with all the attributes necessary to support 
well-founded decisions, that those attributes are accurately 
assessed and that information is delivered in a timely manner 
for those risks to be successfully managed and mitigated.

•  Changes in market conditions/practices: Processes are in 
place to identify new risks arising from changes in market 
conditions/practices or customer behaviours, which could 
expose the Group to heightened risk of loss or reputational 
damage. The Group employs a top and emerging risks 
framework, which contains an aggregate of all current and 
forward-looking risks and enables it to take action that either 
prevents them materialising or limits their impact.

•  Responsibility for risk management: All employees are 

responsible for identifying and managing risk within the scope 
of their role as part of the three lines of defence model, which 
is an activity-based model to delineate management 
accountabilities and responsibilities for risk management and 
the control environment. The second line of defence sets the 
policy and guidelines for managing specific risk areas, provides 
advice and guidance in relation to the risk, and challenges the 
first line of defence (the risk owners) on effective risk 
management.

•  Strategic plans: Strategic plans are prepared for global 

businesses, global functions and geographical regions within 
the framework of the Group’s overall strategy. Annual operating 
plans, informed by detailed analysis of risk appetite describing 
the types and quantum of risk that the Group is prepared to 
take in executing its strategy, are prepared and adopted by all 
major Group operating companies and set out the key business 
initiatives and the likely financial effects of those initiatives.

•  Subsidiary certifications to the GRC: The risk committees 

of principal subsidiary companies provide half-year 
confirmations to the GRC. These confirm that the committees 
have challenged management on the quality of the information 
provided, reviewed the actions proposed by management to 
address any emerging issues or trends indicating material 
divergence from the Group’s risk appetite and that the risk 
management and internal control systems in place are 
operating effectively.

The effectiveness of the Group’s system of risk management and 
internal control is reviewed regularly by the Board, the GRC and 
the GAC. 

In 2018, the acceleration of operational resilience and investment 
in technology controls were particular areas of focus for HSBC. 
The Group continued to embed the operational risk management 
framework and invest in the non-financial risk infrastructure.  
Work also continued to enhance the risk appetite framework for 
non-financial risks and improve the consistency of adoption of the 
end-to-end risk and control assessment process. While there 
remains more to do, progress has been made to strengthen 

HSBC’s control environment and it will continue to be a priority in 
2019. 

The GRC and the GAC have received confirmation that executive 
management has taken or is taking the necessary actions to 
remedy any failings or weaknesses identified through the 
operation of the Group's framework of controls.

Internal control over financial reporting

HSBC is required to comply with section 404 of the US Sarbanes-
Oxley Act of 2002 and assess the effectiveness of internal control 
over financial reporting as at 31 December 2018. In 2014, the GAC 
endorsed the adoption of the COSO 2013 framework for the 
monitoring of risk management and internal control systems to 
satisfy the requirements of section 404 of the Sarbanes-Oxley Act 
of 2002.

The key risk management and internal control procedures over 
financial reporting include the following:

•  Entity level controls: The primary mechanism through which 
comfort over risk management and internal control systems is 
achieved, is through assessments of the effectiveness of entity 
level controls (‘ELC’), and the reporting of risk and control 
issues on a regular basis through the various risk management 
and risk governance forums. ELCs are internal controls that 
have a pervasive influence over the entity as a whole. They 
include controls related to the control environment, for example 
the Company’s values and ethics, the promotion of effective 
risk management and the overarching governance exercised by 
the Board and its non-executive committees. The design and 
operational effectiveness of ELCs are assessed annually as part 
of the assessment of the effectiveness of internal controls over 
financial reporting. If issues are significant to the Group they 
are escalated to the GAC (for financial reporting issues) and/or 
GRC (for all other risk types).

•  Operational risk management framework: Key process 

level controls that mitigate the risk of financial misstatement 
are recorded in the Operational Risk system and monitored in 
accordance with the ORMF. Further details on the framework 
can be found on page 73.

•  Disclosure Committee: Chaired by the Group Company 
Secretary, this Committee supports the discharge of the 
Group’s obligations under relevant legislation and regulation 
including the UK and Hong Kong listing rules, the Market 
Abuse Regulation and US Securities and Exchange Commission 
rules. In so doing, the Committee is empowered to determine 
whether a new event or circumstance should be disclosed, 
including the form and timing of such disclosure, and review all 
material disclosures made or to be made by the Group. The 
membership of the Disclosure Committee includes the Group 
Chief Financial Officer, Group Chief Risk Officer, Chief Legal 
Officer, Group Chief Accounting Officer, Chief Communications 
Officer, Global Head of Investor Relations, Group Chief of Staff 
and Group Financial Controller. The Company's brokers and its 
external legal counsel also attend as required. The integrity of 
disclosures is underpinned by structures and processes within 
the Global Finance and Global Risk functions that support 
rigorous analytical review of financial reporting and the 
maintenance of proper accounting records. As required by the 
Sarbanes-Oxley Act, the Group Chief Executive and the Group 
Chief Financial Officer have certified that the Group's disclosure 
controls and procedures were effective as of the end of the 
period covered by this annual report. 

•  Financial reporting: The Group’s financial reporting process is 
controlled using documented accounting policies and reporting 
formats, supported by detailed instructions and guidance on 
reporting requirements, issued to all reporting entities within 
the Group in advance of each reporting period end. The 
submission of financial information from each reporting entity 
is supported by a certification by the responsible financial 
officer and analytical review procedures at reporting entity and 
Group levels.

•  Subsidiary certifications to the GAC: The audit committees 

of principal subsidiary companies provide half-yearly 

confirmations to the GAC regarding whether their financial 
statements have been prepared in accordance with Group 
policies. They also present fairly the state of affairs of the 
relevant principal subsidiary and are prepared on a going 
concern basis.

The annual review of the effectiveness of the Group’s system of 
risk management and internal control over financial reporting was 
conducted with reference to the COSO 2013 framework. Based on 
the assessment performed, the Directors concluded that for the 
year ended 31 December 2018, the Group’s internal control over 
financial reporting was effective.

PwC has audited the effectiveness of HSBC’s internal control over 
financial reporting and has given an unqualified opinion.

Internal audit

The Global Internal Audit function, which is centrally controlled, 
provides independent and objective assurance of the design 
and operating effectiveness of the Group’s framework of risk 
management, control and governance processes, focusing on the 
areas of greatest risk. As mentioned previously, the Group Head of 
Internal Audit reports to the Chairman of the GAC and frequent 
meetings are held between them during the year. Executive 
management is responsible for ensuring that issues raised by the 
Global Internal Audit function are addressed within an appropriate 
and agreed timetable. Confirmation to this effect must be provided 
to Global Internal Audit.

Going concern and viability

The Directors considered it appropriate to prepare the financial 
statements on a going concern basis.

Under the UK Corporate Governance Code, the Directors must 
also provide a viability statement. They must state whether 
the Group will be able to continue in operation and meet its 
liabilities, taking into account its current position and the principal 
risks it faces. They must also specify the period covered by, and 
the appropriateness of, this statement.

The Directors have specified a period of three years to 
31 December 2021. They are satisfied that a forward-looking 
assessment of the Group for this period is sufficient to enable 
a reasonable statement of viability. In addition, this period is 
covered by the Group’s stress testing programmes, and its internal 
projections for profitability, key capital ratios and leverage ratios. 
Notwithstanding this, our stress testing programmes also cover 
scenarios out to five years and our assessment of risks are beyond 
three years where appropriate.

Based upon their assessment, the Directors have a reasonable 
expectation that the Group will be able to continue in operation 
and meet liabilities as they fall due over the next three years.

In making their going concern and viability assessments, the 
Directors have considered a wide range of detailed information 
relating to present and potential conditions, including projections 
for profitability, cash flows, capital requirements and capital 
resources.

The Directors carried out a robust assessment of each risk facing 
the Group to determine the principal risks to its long-term viability, 
including those that would threaten its solvency and liquidity. They 
determined that the principal risks are the Group’s top and 
emerging risks, as set out on pages 69 to 72.

The Directors assessed that all of the top and emerging risks 
identified are considered to be material and, therefore, appropriate 
to be classified as the principal risks to be considered in the 
assessment of viability. They also appraised the impact that these 
principal risks could have on the Group’s risk profile, taking 
account of mitigating actions planned or taken for each, and 
compared this with the Group’s risk appetite as approved by the 
Board. At 31 December 2018, there were four heightened top and 
emerging risks: economic outlook and capital flows, geopolitical 

HSBC Holdings plc Annual Report and Accounts 2018

165

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Corporate governance report

risk, cyber-threat and unauthorised access to systems, and data 
management.

In carrying out their assessment of the principal risks, the 
Directors considered a wide range of information including:

•  details of the Group’s business and operating models, and 

•  reports and updates on the Group’s compliance-related 

initiatives in its Global Markets business as required under the 
January 2018 deferred prosecution agreement with the US 
Department of Justice;

•  reports and updates on regulatory developments; and

strategy;

• 

legal reports.

•  details of the Group’s approach to managing risk and allocating 

capital;

Share capital and other disclosures

•  a summary of the Group’s financial performance, and its capital 

position and annual operating plan;

Share buy-back programme

•  enterprise risk reports, including the Group’s risk appetite 

profile (see page 69), top and emerging risks (see page 69) and 
risk map (see page 76);

•  reports and updates regarding regulatory and internal stress 

testing exercises (see page 76). In 2018, the published Bank of 
England (‘BoE’) stress test results for HSBC showed that capital 
ratios after taking account of CRD IV restrictions and strategic 
management actions exceeded the BoE’s requirements. The 
results for HSBC assumed no dividend payments in the first 
two years of the severe stress projection period;

•  reports and updates from management on risk-related issues 

selected for in-depth consideration;

Month

Share buy-back of 2018

May-18

Jun-18

Jul-18

Aug-18

Dividends

Dividends for 2018

First, second and third interim dividends for 2018, each of 
$0.10 per ordinary share, were paid on 5 July 2018, 
27 September 2018 and 21 November 2018, respectively. Note 9 
on the Financial Statements gives more information on the 
dividends declared in 2018. On 19 February 2019, the Directors 
declared a fourth interim dividend for 2018 of $0.21 per ordinary 
share in lieu of a final dividend, which will be payable on 8 April 
2019 in cash in US dollars, or in sterling or Hong Kong dollars at 
exchange rates to be determined on 25 March 2019, with a scrip 
dividend alternative. As the fourth interim dividend for 2018 was 
declared after 31 December 2018, it has not been included in the 
balance sheet of HSBC as a liability. The reserves available for 
distribution at 31 December 2018 were $30.7bn.

A quarterly dividend of $15.50 per 6.20% non-cumulative US 
dollar preference share, Series A (‘Series A dollar preference 
share’), (equivalent to a dividend of $0.3875 per Series A American 
Depositary Share (‘ADS’), each of which represents one-fortieth of 
a Series A dollar preference share), and £0.01 per Series A sterling 
preference share was paid on 15 March, 15 June, 15 September 
and 15 December 2018.

Dividends for 2019

Quarterly dividends of $15.50 per Series A dollar preference share 
(equivalent to a dividend of $0.3875 per Series A ADS, each of 
which represents one-fortieth of a Series A dollar preference 
share) and £0.01 per Series A sterling preference share were 
declared on 6 February 2019 for payment on 15 March 2019.

Share capital

Issued share capital

The nominal value of HSBC Holdings’ issued share capital paid 
up at 31 December 2018 was $10,180,420,748 divided into 
20,360,841,496 ordinary shares of $0.50 each, 1,450,000 non-

166

HSBC Holdings plc Annual Report and Accounts 2018

On 9 May 2018, HSBC Holdings commenced a share buy-back to 
purchase its ordinary shares of $0.50 each up to a maximum 
consideration of $2.0bn. This programme concluded on 16 August 
2018, after the purchase and cancellation of 210,466,091 ordinary 
shares. The purpose of the buy-back programme was to reduce 
HSBC’s number of outstanding ordinary shares. 

The nominal value of shares purchased during 2018 was                   
$105,233,046 and the aggregate consideration paid by HSBC was 
£1,512,898,101.

The table that follows outlines details of the shares purchased on a 
monthly basis during 2018. The total number of shares purchased 
during the year was 210,466,091, representing 1.03% of the 
shares in issue and 1.05% of the shares in issue, excluding 
treasury shares.

Number
of shares

Highest price
paid per 
share 

Lowest price
paid per 
share

Average price
paid per
share

Aggregate
price paid

£

£

£

£

43,843,281

65,164,512

65,467,508

35,990,790

210,466,091

7.4990

7.3910

7.3600

7.2790

7.1340

7.0030

6.9360

6.9860

7.3027

7.2110

7.1134

7.1443

320,172,904

469,898,070

465,698,679

257,128,448

1,512,898,101

cumulative preference shares of $0.01 each and one non-
cumulative preference share of £0.01, representing approximately 
99.9999%, 0.0001%, and 0% respectively of the nominal value of 
HSBC Holdings’ total issued share capital paid up at 
31 December 2018.

Rights, obligations and restrictions attaching to shares

The rights and obligations attaching to each class of ordinary and 
non-cumulative preference shares in our share capital are set out 
in full in our Articles of Association. The Articles of Association 
may be amended by special resolution of the shareholders and can 
be found on our website at www.hsbc.com/about-hsbc/corporate-
governance/board-responsibilities.

Ordinary shares

HSBC Holdings has one class of ordinary share, which carries no 
right to fixed income. There are no voting restrictions on the 
issued ordinary shares, all of which are fully paid. On a show 
of hands, each member present has the right to one vote at 
general meetings. On a poll, each member present or voting 
by proxy is entitled to one vote for every $0.50 nominal value 
of share capital held. There are no specific restrictions on 
transfers of ordinary shares, which are governed by the 
general provisions of the Articles of Association and prevailing 
legislation.

At the 2018 AGM, shareholders gave authority to the Directors to 
offer a scrip dividend alternative on any dividend (including interim 
dividends) declared up to the conclusion of the AGM in 2019.

Information on the policy adopted by the Board for paying interim dividends 
on the ordinary shares may be found on page 310, under the heading 
‘Shareholder information’.

Dividend waivers

HSBC Holdings employee benefit trusts, which holds shares in 
HSBC Holdings in connection with the operation of its share plans, 
have lodged standing instructions to waive dividends on shares 
held by them that have not been allocated to employees. The total 
amount of dividends waived during 2018 was $3.4m.

Preference shares

The preference shares, which have preferential rights to income 
and capital, do not, in general, confer a right to attend and vote at 
general meetings.

There are three classes of preference shares in the share capital of 
HSBC Holdings: 6.20% non-cumulative US dollar preference 
shares, Series A of $0.01 each (‘dollar preference shares’);

non-cumulative preference shares of £0.01 each (‘sterling 
preference shares’); and non-cumulative preference shares of 
€0.01 (‘euro preference shares’). The dollar preference shares in 
issue are Series A dollar preference shares and the sterling 
preference share in issue is a Series A sterling preference share. 
There are no euro preference shares in issue.

Information on dividends declared for 2018 and 2019 may be found on page 
249, under the heading ‘Dividends’ and in Note 9 on the Financial 
Statements.

Further details of the rights and obligations attaching to the HSBC Holdings’ 
issued share capital may be found in Note 32 on the Financial Statements.

Share capital changes in 2018

The following events occurred during the year in relation to the 
ordinary share capital of HSBC Holdings:

Scrip dividends

Issued in lieu of
Fourth interim dividend for 2017

First interim dividend for 2018

Second interim dividend for 2018

Third interim dividend for 2018

All-employee share plans

HSBC Holdings 
ordinary shares issued

Aggregate 
nominal value

Market value per share

on

number

$

$

£

6 Apr 2018

39,256,458

19,628,229

10.0177 

5 Jul 2018

21,593,550

10,796,775

27 Sep 2018

20,239,883

10,119,942

21 Nov 2018

85,760,978

42,880,489

9.8461 

8.9716 

8.2430 

7.2184 

7.3734 

6.9574 

6.2718 

HSBC Holdings savings-related share option plans

HSBC ordinary shares issued in £

HSBC ordinary shares issued in HK$

HSBC ordinary shares issued in $

HSBC ordinary shares issued in €

Number

Aggregate
nominal
value

$

23,219,600

11,609,800

20,631

11,064

8,486

10,316

5,532

4,243

Options over HSBC ordinary shares lapsed

4,845,695

2,422,848

Options over HSBC ordinary shares granted in response to approximately
17,528 applications from HSBC employees in the UK on 21 Sep 2018

20,501,336

HSBC International Employee Share Purchase Plan

810,042

405,021

HSBC share plans

HSBC Holdings
ordinary shares 
issued

Vesting of awards under the HSBC Share Plan and HSBC Share Plan 2011

59,670,637

Exercise price

from

to

4.0472

55.4701

7.1456

5.3532

5.9640

—

—

—

6.2400

7.9300

£

HK$

$

€

£

Aggregate
nominal
value

$
29,835,319

Market value per share

from

£
6.3380

to

£
7.3280

Compliance with Hong Kong Listing Rule 13.25A(2)

HSBC Holdings has been granted a waiver from strict compliance 
with Rule 13.25A(2) of the Rules Governing the Listing of 
Securities on the Stock Exchange of Hong Kong.

Under this waiver, HSBC’s obligation to file a Next Day Return 
following the issue of new shares, pursuant to the vesting of share 
awards granted under its share plans to persons who are not 
Directors, would only be triggered where it falls within one of the 
circumstances set out under Rule 13.25A(3).

Authorities to allot and to purchase shares and 
pre-emption rights

At the AGM in 2018, shareholders renewed the general authority 
for the Directors to allot new shares up to 13,330,736,120 ordinary 
shares, 15,000,000 non-cumulative preference shares of £0.01 
each, 15,000,000 non-cumulative preference shares of $0.01 each 
and 15,000,000 non-cumulative preference shares of €0.01 each. 
Shareholders also renewed the authority for the Directors to make 
market purchases of up to 1,999,610,418 ordinary shares. The 
Directors exercised this authority during the year and purchased 
210,466,091 ordinary shares.

In addition, shareholders gave authority for the Directors to grant 
rights to subscribe for, or to convert any security into, no more 
than 3,999,220,836 ordinary shares in relation to any issue by 
HSBC Holdings or any member of the Group of contingent 
convertible securities that automatically convert into or are 
exchanged for ordinary shares in HSBC Holdings in prescribed 
circumstances. Further details about the issue of contingent 
convertible securities may be found in Note 32 on the Financial 
Statements. 

Other than as disclosed in the tables above headed ‘Share capital 
changes in 2018’, the Directors did not allot any shares during 
2018.

Debt securities

In 2018, following its capital plan, HSBC Holdings issued the 
equivalent of $25.6bn of debt securities in the public capital 
markets in a range of currencies and maturities, including $6bn of 
contingent convertible and $19.6bn of senior securities to ensure it 
meets the current and proposed regulatory rules, including those 
relating to the availability of adequate total loss-absorbing 
capacity. For additional information on capital instruments and 
bail-inable debt, refer to Notes 28 and 32 on pages 277 and 286.

HSBC Holdings plc Annual Report and Accounts 2018

167

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Corporate governance report

Treasury shares

In accordance with the terms of a waiver granted by the Hong 
Kong Stock Exchange on 19 December 2005, HSBC Holdings 
will comply with the applicable law and regulation in the UK in 
relation to the holding of any shares in treasury and with the 
conditions of the waiver in connection with any shares it may hold 
in treasury. Pursuant to Chapter 6 of the UK Companies Act 2006, 
325,273,407 ordinary shares are currently held in treasury. This 
was the maximum number of shares held at any time during 2018; 
representing 1.60% of the shares in issue as at 31 December 
2018. The nominal value of shares held in treasury is 
$162,636,704.

Notifiable interests in share capital

At 31 December 2018, HSBC Holdings had received the following 
notification of major holdings of voting rights pursuant to the 
requirements of Rule 5 of the Disclosure, Guidance and 
Transparency Rules:

•  BlackRock, Inc. gave notice on 15 February 2019 that on 

14 February 2019 it had the following: an indirect interest in 
HSBC Holdings ordinary shares of 996,000,424; qualifying 
financial instruments with 240,796,561 voting rights that may 
be acquired if the instruments are exercised or converted; and 
financial instruments with a similar economic effect to 
qualifying financial instruments which refer to 9,275,682 voting 
rights, representing 4.97%, 1.20% and 0.04%, respectively, of 
the total voting rights at that date.

At 31 December 2018, according to the register maintained by 
HSBC Holdings pursuant to section 336 of the Securities and 
Futures Ordinance of Hong Kong:

•  BlackRock, Inc. gave notice on 17 October 2018 that on 
12 October 2018 it had the following interests in HSBC 
Holdings ordinary shares: a long position of 1,335,245,703 
shares and a short position of 6,355,666 shares, representing 
6.59% and 0.03%, respectively, of the ordinary shares in issue 
at that date. 

•  Ping An Asset Management Co., Ltd. gave notice on 

2 November 2018 that on 1 November 2018 it had a long 
position of 1,418,925,452 in HSBC Holdings ordinary shares, 
representing 7.01% of the ordinary shares in issue at that date. 

Directors’ interests – shares and debentures

•  The Bank of New York Mellon Corporation gave notice on 
18 September 2018 that on 14 September 2018 it had the 
following interests in HSBC Holdings ordinary shares: a long 
position of 1,123,775,445 shares and a short position of 
812,085,965 shares, representing 5.55% and 4.01% 
respectively, of the ordinary shares in issue at that date. The 
notification includes the shares held in custody under the HSBC 
Holdings plc American Depository Receipt Programme.

Sufficiency of float

In compliance with the Rules Governing the Listing of Securities 
on The Stock Exchange of Hong Kong Limited, at least 25% of the 
total issued share capital has been held by the public at all times 
during 2018 and up to the date of this report.

Dealings in HSBC Holdings listed securities

HSBC Group has policies and procedures that, except where 
permitted by statute and regulation, prohibit specified transactions 
in respect of its securities listed on The Stock Exchange of Hong 
Kong Limited. Except for dealings as intermediaries or as trustees 
by subsidiaries of HSBC Holdings, neither HSBC Holdings nor any 
of its subsidiaries has purchased, sold or redeemed any of its 
securities listed on The Stock Exchange of Hong Kong Limited 
during the year ended 31 December 2018.

Directors’ interests

Pursuant to the requirements of the UK Listing Rules and 
according to the register of Directors’ interests maintained by 
HSBC Holdings pursuant to section 352 of the Securities and 
Futures Ordinance of Hong Kong, the Directors of HSBC Holdings 
at 31 December 2018 had certain interests, all beneficial unless 
otherwise stated, in the shares or debentures of HSBC Holdings 
and its associated corporations. Save as stated in the following 
table, no further interests were held by Directors, and no Directors 
or their connected persons were awarded or exercised any right to 
subscribe for any shares or debentures in any HSBC corporation 
during the year.

No Directors held any short position as defined in the Securities 
and Futures Ordinance of Hong Kong in the shares or debentures 
of HSBC Holdings and its associated corporations.

At 1 Jan
2018, or date of 
appointment, if later

Beneficial
owner

Child 
under 18 
or spouse

Jointly with
another
person

Footnotes

Trustee

Total
interests

At 31 Dec 2018

HSBC Holdings ordinary shares
Kathleen Casey

Laura Cha

Henri de Castries

Lord Evans of Weardale

John Flint (appointed on 21 February 2018)

Irene Lee

Iain Mackay (ceased employment on 31 December 2018)

Heidi Miller

Marc Moses

David Nish
Jonathan Symonds

Jackson Tai

Mark Tucker

Pauline van der Meer Mohr

1

5

2, 4

2

1

2

1, 3

9,125

18,200

17,116

12,892

9,635

10,200

18,064

12,892

533,118

822,252

10,588

11,172

442,118

718,532

4,200

4,420

1,207,068

1,533,039

5,439

50,000
42,821

44,825

38,823

22,970

50,000
4,998

11,430

21,675

276,000

288,381

15,000

15,000

9,635

10,200

18,064

12,892

827,691

11,172

718,532

4,420

1,533,039

50,000
43,821

56,075

288,381

15,000

1  Kathleen Casey has an interest in 1,927, Heidi Miller has an interest in 884 and Jackson Tai has an interest in 11,215 listed ADS, which are categorised as equity 

derivatives under Part XV of the Securities and Futures Ordinance of Hong Kong. Each ADS represents five HSBC Holdings ordinary shares.

2  Executive Directors’ other interests in HSBC Holdings ordinary shares arising from the HSBC Holdings savings-related share option plans and the HSBC Share Plan 2011 
are set out in the Scheme interests in the Directors’ remuneration report on page 172. At 31 December 2018, the aggregate interests under the Securities and Futures 
Ordinance of Hong Kong in HSBC Holdings ordinary shares, including interests arising through employee share plans and the interests above were: John Flint –
1,408,565; Iain Mackay – 2,513,553; and Marc Moses – 3,321,777. Each Director’s total interests represents less than 0.02% of the shares in issue and 0.02% of the 
shares in issue excluding treasury shares.

3  Jackson Tai has a non-beneficial interest in 11,430 shares of which he is custodian.
4  On 8 January 2019, John Flint reported to HSBC that, as part of a discretionary portfolio structure whereby investment decisions are made entirely by the investment 
manager, he and his spouse had jointly acquired 4,836 shares on 6 June 2018 and 603 shares on 30 August 2018. Prior clearance was not obtained as required 
pursuant to the standards set out in the Hong Kong Model Code for Securities Transactions by Directors of Listed Issuers. Arrangements have now been put in place to 
prevent further transactions in HSBC Group securities within the portfolio structure.

5  Laura Cha advised HSBC Holdings plc on 20 January 2019 that her spouse had sold 8,000 shares on 23 August 2018.

168

HSBC Holdings plc Annual Report and Accounts 2018

There have been no changes in the shares or debentures of the
Directors from 31 December 2018 to the date of this report.

Listing Rule 9.8.4

More information about our diversity and inclusion activity and our
UK Gender Pay Gap Report is available at www.hsbc.com/our-
approach/measuring-our-impact.

The information to be disclosed in the Annual Report and Accounts
pursuant to UK Listing Rule 9.8.4 is contained within the
Corporate Governance Report.

Gender diversity statistics

Political donations

HSBC does not make any political donations or incur political
expenditure within the ordinary meaning of those words. We have
no intention of altering this policy. However, the definitions of
political donations, political parties, political organisations and
political expenditure used in the UK Companies Act 2006 (the
'Act') are very wide. As a result, they may cover routine activities
that form part of the normal business activities of the Group and
are an accepted part of engaging with stakeholders. To ensure that
neither the Company nor any of its subsidiaries inadvertently
breaches the Act, authority is sought from shareholders at the
Annual General Meeting to make political donations. 

HSBC provides administrative support to two political action
committees ('PACs') in the US funded by voluntary political
contributions by eligible employees. We do not control the PACs,
and all decisions regarding the amounts and recipients of
contributions are directed by the respective steering committee of
each PAC, which are comprised of eligible employees. The PACs
recorded combined political donations of $179,200 during 2018
(2017: $131,300).

Employees

At 31 December 2018, HSBC had a total workforce of 235,000 full-
and part-time employees compared with 229,000 at the end of
2017 and 241,000 at the end of 2016. Our main centres of
employment were the UK with approximately 39,000 employees,
India 38,000, Hong Kong 31,000, mainland China 26,000, Mexico
15,000, the US 10,000 and France 7,000.

People at HSBC span many cultures, communities and continents.
We want to build trust-based relationships with our people, where
they feel empowered in their roles and inspired to grow. We help
our leaders to set the tone by listening, not just talking, and
valuing the behaviours that get a job done as much as the
outcome.

Employee relations

We consult with and, where appropriate, negotiate with employee
representative bodies. It is our policy to maintain well-developed
communications and consultation programmes with all employee
representative bodies. There have been no material disruptions to
our operations from labour disputes during the past five years.

Diversity and inclusion

We are committed to a thriving environment where people are
valued, respected and supported to fulfil their potential. By
building upon the extraordinary range of ideas, backgrounds,
styles and perspectives of our employees, we can drive better
outcomes for our stakeholders, including customers, communities,
suppliers and shareholders.

We focus on enhancing the diversity of our workforce so that it is
more reflective of the communities in which we operate and the
customers we serve.

We expect our people to treat each other with dignity and respect,
creating an inclusive culture to support equal opportunities. We do
not tolerate discrimination, bullying, harassment and victimisation
on any grounds. We encourage our employees to build positive
and lasting relationships among the variety of people with whom
they interact.

Diversity and inclusion is championed by our Group Chief
Executive and his executive team and is governed by the Group
People Committee.

Holdings Board

9
5

Group Management Board 17
2

11%

64%

36%

89%

Combined executive committee and direct reports* 148
51

Senior employees** 6,887
2,701

Senior leadership RBWM 752
331

Senior leadership CMB 652
226

Senior leadership GB&M 2,398
608

Senior leadership GPB 387
174

Senior leadership HOST 645
245

74%

72%

69%

74%

80%

69%

72%

26%

28%

31%

26%

20%

31%

28%

All employees 115,391
125,276

48%

52%

Male

Female

*Combined executive committee and direct reports includes HSBC's executive
Directors, Group Managing Directors and their direct reports (excluding 
administrative staff) plus the Group Company Secretary.
**Senior leadership refers to employees performing roles classified as 0, 1, 2 or 3 in 
our global career band structure. 

Employment of people with a disability

We believe in providing equal opportunities for all employees. 
The employment of people with a disability is included in this
commitment. The recruitment, training, career development and
promotion of people with a disability are based on the aptitudes
and abilities of the individual. Should employees become disabled
during their employment with us, efforts are made to continue
their employment and, if necessary, appropriate training and
reasonable equipment and facilities are provided. 

Employee development

The opportunity to develop is one of the most important factors
affecting how people feel about HSBC. We celebrated the first
anniversary of our home of learning, HSBC University, in
November 2018. HSBC University strengthens how we learn and
lead, through new programmes, resources and premises. We have
launched HSBC University regional hubs at our offices in Dubai
and in the new HSBC UK Headquarters in Birmingham, providing
opportunities for our colleagues, clients and community groups to
come together to learn, develop and connect. 

We have expanded our management and leadership development
with new programmes, including ‘Leading with Impact’, for senior
leaders, and ‘Leading Myself’, for individual contributors. We have
further developed our ‘Essentials’ programme to support people
managers strengthen their coaching and hiring skills. Across the

HSBC Holdings plc Annual Report and Accounts 2018

169

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Corporate governance report

organisation our employees have completed 6.2 million hours of 
formal learning, which equates to 2.8 days of learning per 
employee.

Health and safety

The Group is committed to providing a healthy and safe working 
environment for our employees, contractors, customers and 
visitors on HSBC premises, and where impacted by our 
operations. We aim to be compliant with all applicable health and 
safety legal requirements, and to ensure that best practice health 
and safety management standards are implemented and 
maintained across the HSBC Group.

Everyone at HSBC has a responsibility for helping to create a 
healthy and safe working environment. Employees are expected to 
take ownership of their safety, and are encouraged and 
empowered to report any concerns.

Chief Operating Officers have overall responsibility for ensuring 
that the correct policies, procedures and safeguards are put into 
practice. This includes making sure that everyone in HSBC has 
access to appropriate information, instruction, training and 
supervision.

Putting our commitment into practice, in 2018 we delivered a 
health and safety education and information training programme 
to every one of our employees. We also carried out a range of 
programmes to help us understand and effectively manage the 
risks we face and improve the buildings in which we operate:

•  We developed and implemented a health and safety continuous 
improvement programme, focusing on education, engineering 
and enforcement/reward.

•  We developed and implemented an improved health and safety 
training and awareness programme for all employees globally.   
This was to ensure roles and responsibilities were clear and 
understood; and processes for identifying and reporting 
hazards and incidents were clearly defined and communicated.

•  We implemented, through our global facilities management 

long-term objectives summarised in performance scorecards, and 
adherence to the HSBC Values of being ’open, connected and 
dependable‘ and acting with ’courageous integrity’. Altogether, 
performance is judged, not only on what is achieved over the short 
and long term, but also on how it is achieved, as the latter 
contributes to the sustainability of the Group.

The financial and non-financial measures incorporated in the 
annual and long-term scorecards are carefully considered to 
ensure alignment with the long-term strategy of the Group.

Further information on the Group’s approach to remuneration is given on 
page 172.

Employee share plans

Share options and discretionary awards of shares granted under 
HSBC share plans align the interests of employees with the 
creation of shareholder value. The following table sets out the 
particulars of outstanding options, including those held by 
employees working under employment contracts that are regarded 
as ‘continuous contracts’ for the purposes of the Hong Kong 
Employment Ordinance. The options were granted at nil 
consideration. No options have been granted to substantial 
shareholders and suppliers of goods or services, nor in excess of 
the individual limit for each share plan. No options were cancelled 
by HSBC during the year.

A summary for each plan of the total number of the options which 
were granted, exercised or lapsed during 2018 is shown in the 
following table. Further details required to be disclosed pursuant 
to Chapter 17 of the Rules Governing the Listing of Securities on 
The Stock Exchange of Hong Kong Limited are available on our 
website at https://www.hsbc.com/our-approach/corporate-
governance/remuneration and on the website of The Stock 
Exchange of Hong Kong Limited at www.hkex.com.hk, or can be 
obtained upon request from the Group Company Secretary, 
8 Canada Square, London E14 5HQ.

Particulars of options held by Directors of HSBC Holdings are set out on 
page 191.

service provider, an electronic permit-to-work system to provide 
effective controls for all high-risk work that is undertaken.

Note 6 on the Financial Statements gives details of share-based payments, 
including discretionary awards of shares granted under HSBC share plans.

All-employee share plans

HSBC operates all-employee share option plans under which 
options are granted over HSBC ordinary shares. Subject to leaver 
provisions, options are normally exercisable after three or five 
years. During 2018, options were granted by reference to the 
average market value of HSBC Holdings ordinary shares on the 
five business days immediately preceding the invitation date, then 
applying a discount of 20%. The mid-market closing price for 
HSBC Holdings ordinary shares quoted on the London Stock 
Exchange which, as derived from the Daily Official List on 20 
September 2018, the day before the options were granted was 
£6.6570.

The UK HSBC Holdings Savings-Related Share Option Plan will 
expire on 23 May 2025 (at which time the plan may be extended 
with approval from Shareholders) unless the Directors resolve to 
terminate the plans at an earlier date. There have been no further 
grants under the HSBC Holdings Savings-Related Share Option 
Plan: International.

The HSBC International Employee Share Purchase Plan was 
introduced in 2013 and now includes employees based in 
27 jurisdictions.

•  We developed and implemented a global earthquake risk 
management programme to ensure all HSBC properties in 
earthquake zones were risk assessed and controls implemented 
to manage the risk.

•  We ensured all our properties had been assessed for fire and 
asbestos risk, with over 40,000 individual actions taken to 
improve standards.

Employee health and safety

Number of workplace fatalities

Number of major injuries to employees

All injury rate per 100,000 employees

1

2

1

27

2

33

184

209

1

44

246

Footnotes

2018

2017

2016

1  Contractor fatality relating to use of work equipment.
2  Fractures, dislocation, concussion.

Remuneration policy

The quality and commitment of our employees is fundamental to 
our success and, accordingly, the Board aims to attract, retain and 
motivate the very best people. As trust and relationships are vital 
in our business, our goal is to recruit those who are committed to 
making a long-term career with the Group.

HSBC’s reward strategy supports this objective through balancing 
both short-term and sustainable performance. Our remuneration 
strategy is designed to reward competitively the achievement of 
long-term sustainable performance and attract and motivate the 
very best people who are committed to maintaining a long-term 
career with the Group while performing their role in the long-term 
interests of our stakeholders.

In order to ensure alignment between remuneration and our 
business strategy, individual remuneration is determined through 
assessment of performance delivered against both annual and 

170

HSBC Holdings plc Annual Report and Accounts 2018

HSBC Holdings Share Option Plans

Dates of awards

Exercise price

Exercisable

At

Granted

Exercised

Lapsed

At

from

to

from

to

from

to Footnotes

1 Jan 2018

during year

during year

during year 31 Dec 2018

HSBC Holdings ordinary shares

Savings-Related Share Option Plan

24 Apr
2012

21 Sep
2018

(£)

(£)

4.0472

5.9640

1 Aug
2017

30 Apr
2024

Savings-Related Share Option Plan: International

1

2

24 Apr
2012

24 Apr
2012

24 Apr
2012

24 Apr
2012

_

_

_

_

(£)

4.4621

($)

7.1456

(€)

5.3532

(HK$)

55.4701

(£)

_

($)

_

(€)

_

(HK$)

_

1 Aug
2017

1 Aug
2017

1 Aug
2017

1 Aug
2017

31 Jan 
2018

31 Jan 
2018

31 Jan 
2018

31 Jan 
2018

64,566,103

20,501,336

23,194,305

4,807,621

57,065,513

38,829

17,873

10,539

36,309

_

_

_

_

_

25,295

13,534

11,064

6,809

8,486

2,053

20,631

15,678

_

_

_

_

1  The weighted average closing price of the shares immediately before the dates on which options were exercised was £6.5220.
2  The weighted average closing price of the shares immediately before the dates on which options were exercised was £7.7119.

Statement of compliance

The statement of corporate governance practices set out on pages 
152 to 213 and the information referred to therein constitutes the 
Corporate governance report of HSBC Holdings. The websites 
referred to do not form part of this Report. 

Relevant corporate governance codes, role profiles and policies

UK Corporate Governance Code

www.frc.org.uk

Hong Kong Corporate Governance
Code (set out in Appendix 14 to
the Rules Governing the Listing of
Securities on the Stock Exchange
of Hong Kong Limited)

Descriptions of the roles and 
responsibilities of the:
–  Group Chairman 
–  Group Chief Executive
–  Deputy Group Chairman and Senior 

Independent Director

–  Board
Board and senior management

Roles and responsibilities of the
Board's committees

Board’s policies on:
–  Diversity and inclusion
–  Shareholder communication
–  Human rights
–  Remuneration practices and                

governance

Global Internal Audit Charter

www.hkex.com.hk

www.hsbc.com/our-approach/
corporate-governance/board-
responsibilities

www.hsbc.com/who-we-are/leadership

www.hsbc.com/our-approach/
corporate-governance/board-
committees

www.hsbc.com/our-approach/
corporate-governance/board-
responsibilities

https://www.hsbc.com/our-approach/
corporate-governance/corporate-
governance-codes/internal-control

HSBC is subject to corporate governance requirements in both the 
UK and Hong Kong. During 2018, and with the following 
exceptions, HSBC applied the principles and complied with the 
applicable provisions of the UK Corporate Governance Code, and 
also the requirements of the Hong Kong Corporate Governance 
Code.   

Under the UK Corporate Governance Code, the Board is required 
to undertake an annual evaluation of its own performance and that 
of its committees. For the reasons described on page 152, this 
evaluation did not take place in 2018. 

Under the Hong Kong Code, the audit committee should be 
responsible for the oversight of all risk management and internal 
control systems. HSBC’s Group Risk Committee is responsible for 
oversight of internal control, other than internal control over 
financial reporting, and risk management systems. This is 
permitted under the UK Corporate Governance Code.

The Company has codified obligations for transactions in HSBC 
Group securities in accordance with the requirements of the 
Market Abuse Regulation and the rules governing the listing of 
securities on HKEx, save that the HKEx has granted waivers from 
strict compliance with the rules that take into account accepted 
practices in the UK, particularly in respect of employee share 
plans. During the year, all Directors were reminded of their 
obligations in respect of transacting in HSBC Group securities and, 
except as disclosed on page 168, all Directors have confirmed that 
they have complied with their obligations. 

On behalf of the Board

Mark E Tucker

Group Chairman

HSBC Holdings plc

Registered number 617987

19 February 2019 

HSBC Holdings plc Annual Report and Accounts 2018

171

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance  
Report of the Directors | Director’s remuneration report 

Directors’ remuneration report

Annual statement from the Group Remuneration Committee Chair

Directors’ remuneration policy

Annual report on remuneration

Additional remuneration disclosures

Pillar 3 remuneration disclosures

Page

172

175

184

198

199

All disclosures in the Directors’ remuneration report are unaudited 
unless otherwise stated.

Disclosures marked as audited should be considered audited 
in the context of financial statements taken as a whole.

Annual statement from the Group
Remuneration Committee Chair

Dear Shareholder, 

I am delighted to present our 2018 Directors’ remuneration report. 
I have set out below a summary of our 2018 performance, and the 
key decisions made during the year.

Group variable pay pool and risk adjustments

The Group Remuneration Committee reviewed and agreed the 
Group variable pay pool, taking into account performance against 
financial and non-financial metrics set out in the Group risk 
appetite statement and targets set out in our annual operating 
plan. 

Based on this assessment, the Committee considered that a total 
variable pay pool for 2018 of $3,473m was appropriate. This 
represents a 5.1% increase on the 2017 variable pay pool 
reflecting the improvement in financial performance during 2018. 

In setting the pool, the Committee used its discretion to apply:

•  a reduction of $208m for the fines, penalties and cost of 

customer redress faced by the Group; and

•  a reduction of $793m for:

–  negative adjusted jaws achieved during 2018;

–  certain financial and non-financial risk metrics, where 

performance was outside our risk appetite;

–  conduct assessments and continued work required to 

address conduct issues; and

Our current remuneration policy entered its third and final year in 
2018. Therefore, we will be seeking shareholders’ approval for our 
proposed Directors’ remuneration policy for the following three 
years at the 2019 Annual General Meeting (‘AGM’). 

–  counter-cyclical adjustments to recognise the positive 

impact that interest rate increases have had on the financial 
performances of Retail Banking and Wealth Management, 
and Commercial Banking.

Our current policy and the implementation of the policy received 
strong support with more than 96% of the votes cast in favour of 
the policy and its implementation for 2016 and 2017. Therefore, 
we intend to make only minor changes to simplify our policy and 
ensure alignment of executive remuneration with our strategic 
priorities in line with shareholder feedback. I have explained the 
key changes in this statement and the remuneration policy section 
provides further details.  

Performance achieved during 2018

During 2018, we announced our strategic priorities to return HSBC 
to growth and create value for our shareholders. We aim to do this 
by increasing returns from the Group's areas of strength, 
particularly in Asia and across our network, turning around low-
return businesses of high strategic importance, particularly the 
US, investing to build a bank for the future with the customer at its 
centre, and making it easier for our employees to do their jobs. 

Our 2018 results demonstrate that our strategy is working. 
Reported profit before tax was $19.9bn, up 16% from $17.2bn in 
2017. On an adjusted basis, profit before tax was $21.7bn, up 3% 
from $21.1bn in 2017.

Reported revenue rose by 5% to $53.8bn. On an adjusted basis, 
revenue rose by 4% to $53.9bn, reflecting revenue growth in all of 
our global businesses. Progress is being made on growing our 
Asian franchise and international client revenue. We missed our 
target to achieve positive adjusted jaws, as growth in adjusted 
operating expenses exceeded our adjusted revenue growth.

Our return on tangible equity (‘RoTE’) improved to 8.6% in 2018 
from 6.8% in 2017, demonstrating our commitment to generating 
value for shareholders.

Details of performance against each of the strategic priorities are 
set out on page 13 of the Strategic Report. The scorecards of our 
executive Directors include measures that are aligned to the 
delivery of these strategic priorities, as set out on page 186. 

The Group announced a dividend of $0.51 per ordinary share and 
in 2018, we returned a total of $2bn to shareholders through share 
buy-backs. We remain a well-funded business with a strong 
capital base and a diversified balance sheet. We received the 
‘World’s Best Bank for Transaction Services’, ‘World’s Best Bank 
for Corporates’ and the ‘World's Best Bank for public-sector 
clients’ awards at the 2018 Euromoney Awards for Excellence, a 
significant endorsement of our investment in innovation and digital 
solutions, and making transaction banking simpler, better and 
faster.

At HSBC we assess individual performance based on what is 
achieved but also how it is achieved, as we believe the latter 
contributes to the long-term sustainability of the business. We 
reward employees who exemplify our values through:

•  the use of behaviour and performance ratings for all employees, 

which directly influence pay outcomes;

•  variable pay adjustments:

–  during 2018, we made positive adjustments to variable pay 
awards totalling $13.4m for individuals who have exhibited 
exemplary conduct and who went the extra mile to 
courageously do the right thing; and

–  we reduced variable pay awards to certain individuals by 
$3.7m in aggregate to reflect individual conduct and 
behaviours; and

•  our global recognition programme, where our employees can 
recognise peers and reward positive behaviours in a real-time, 
visible way.

Fixed pay for executive Directors

We are proposing to increase the base salary of our executive 
Directors by 3.3%, which is in line with the average base salary 
increase made for our UK employees. This is the first base salary 
increase we will have made for any executive Directors since 2011.  

Executive Directors’ 2018 variable pay awards

The 2018 annual incentive scorecard outcome was 76% for John 
Flint, 73% for Iain Mackay and 89% for Marc Moses, reflecting the 
performance of the Group and performance achieved against their 
individual scorecards. Details of the annual incentive scorecard 
outcome are provided on page 186. 

For John Flint and Marc Moses, the Committee determined to 
grant 50% of the annual incentive in shares subject to a one-year 
retention period and the remaining 50% in cash. This is in line with 
the structure applied for other employees and permissible under 
the remuneration rules of the UK's Prudential Regulation Authority 
(‘PRA’). The Committee noted that more than 80% of John Flint's 
and Marc Moses’ combined variable pay and fixed pay allowance 
for 2018 will continue to be delivered in shares that will be 
released over a period of eight years, ensuring long-term 
alignment with share price performance and shareholder 
experience.

Stuart Gulliver stepped down as Group Chief Executive on 
20 February 2018. As set out in our 2017 Directors’ remuneration 
report, Stuart Gulliver was eligible to be considered for a 2018 

172

HSBC Holdings plc Annual Report and Accounts 2018

annual incentive award based on the 2018 annual incentive 
scorecard outcome, pro-rated for time spent by him in the Group 
Chief Executive role. Based on this approach, Stuart Gulliver’s 
annual incentive award has been determined to be £282,000 (see 
details on page 186). 

John Flint and Marc Moses will be awarded a long-term incentive 
('LTI') award in respect of 2018 performance. In granting these 
awards, the Committee took into consideration the good progress 
made during 2018 towards achieving our strategic priorities. These 
awards will also be subject to a three-year forward-looking 
performance period ending on 31 December 2021. We have 
simplified our LTI scorecard through the use of fewer measures 
with a higher weighting attached to financial measures. Details of 
the performance measures are set out on page 189.

Executive Director changes 

Iain Mackay stepped down as Group Finance Director on 
31 December 2018. He received payment in lieu of his salary, fixed 
pay allowance and cash in lieu of pension for the period from 1 
January 2019 to 13 January 2019. In accordance with our 
approved remuneration policy and contractual terms agreed, Iain 
Mackay has been designated as a good leaver in respect of his 
unvested awards that were granted between 2014 and 2018, and 
was eligible to be considered for an annual incentive award in 
respect of 2018 as set out on page 186.

Ewen Stevenson was appointed as an executive Director and 
Group Chief Financial Officer of the Company on 1 January 2019, 
having joined the Group on 1 December 2018 as Group Chief 
Financial Officer designate. 

For the 2018 performance year, Ewen Stevenson will receive an 
award in lieu of any variable pay award he would have otherwise 
received from The Royal Bank of Scotland Group plc (‘RBS’). This 
will be based on his maximum opportunity of £1.6m under RBS’s 
policy and the outcome of the 2018 scorecard, as disclosed in its 
2018 annual report and accounts.

In 2019, Ewen Stevenson will be granted share awards to replace 
unvested RBS awards, which were forfeited as a result of him 
joining HSBC. The awards granted will, in general, match the 
performance, vesting and retention periods attached to the awards 
forfeited, and will be subject to any performance adjustments that 
would otherwise have been applied by RBS. Further details can be 
found on page 190.

New remuneration policy

As the term of the current remuneration policy for Directors comes 
to an end at the 2019 AGM, the Committee is seeking shareholder 
approval for a new policy. 

The Committee undertook an extensive review of the policy based 
on the following key principles:

•  the policy should be simple and transparent;

•  there should be a strong alignment between rewards and the 

interest of our stakeholders, including shareholders, customers 
and employees; 

•  the policy should maintain a focus on long-term performance;

•  the total compensation package should be competitive to 

ensure we can retain and attract talent; and

•  the structure should meet the expectations of investors and our 

regulators.

As part of the review, the Committee considered alternatives to 
our current policy, including the use of restricted share awards or 
a single incentive scorecard. The Committee was of the view that 
while these alternative structures had some merits, on balance, 
our current policy approach provided a more suitable and 
appropriate framework that was aligned with our key principles. 

The Committee also considered that our current policy structure 
was broadly in line with the structure used by our global peers and 
other listed peers on the FTSE 100 of a similar size and had 
received strong support from our shareholders. Therefore, the 

Committee is proposing only minor changes to the policy being 
put forward to shareholders for approval, including:

•  simplifying our LTI scorecard through the use of fewer 
measures and a substantial proportion of the scorecard 
weighted towards value creation financial measures, such as 
RoTE to reflect feedback received from our shareholders. 
Assigning a substantial proportion of the overall scorecard 
weighting to a value creation measure such as RoTE will 
incentivise executive Directors to improve financial performance 
and generate a return that delivers value for our shareholders; 
and

• 

increasing the fees for non-executive Directors to reflect the 
increase in time that they are required to commit to their roles, 
as the Board supports HSBC through its ambitious agenda of 
governance reform, growth and organisational development in 
an environment of increasing regulatory, political and 
organisational complexity. Details of the change in fees and our 
rationale for changes are set out on page 182.

Within the context of the review, the Committee was also mindful 
of the changes within the UK Corporate Governance Code (the 
‘Code’), namely:

•  Pension provision: The current executive Director remuneration 
policy allows for 30% of salary to be paid in lieu of a pension 
entitlement (reduced from 50% of salary paid under our 
previous policy in operation before 2016). This is equivalent to 
16% of salary after UK income tax and national insurance 
deductions, which aligns with the maximum contribution rate 
(as a percentage of salary) that HSBC makes for employees 
who are defined contribution members of the HSBC Bank (UK) 
Pension Scheme. For the majority of such employees, HSBC 
makes a contribution of 9% of salary (10% on the first £21,200 
of salary) and, where the employee also makes a contribution to 
the plan, an additional matching contribution of up to 7% of 
salary. As the current cash in lieu of pension allowance of our 
executive Directors is in line with pension contributions 
available to the majority of our UK workforce, we have not 
proposed any change. The Committee will continue to monitor 
the cash in lieu of pension to ensure this remains aligned with 
the benefit available for the majority of the workforce. 

•  Post-employment shareholding policy: Under our remuneration 
policy, executive Directors will realise their pay over a period of 
up to eight years which is not accelerated on departure. We 
believe this achieves the objective of ensuring ongoing 
alignment of executive Directors' interests with shareholder 
experience post-cessation of their employment. Further details 
are available on page 175.

•  Time horizons for awards: During the policy review, we also 

reviewed the combined vesting and retention period for our LTI 
awards, and are comfortable that they meet the five-year 
holding period as the weighted average holding period for each 
award is six years from the date of grant.

We also discussed the approach we will use under the current 
policy and the new policy for making any salary increases for 
executive Directors and delivering our annual incentive award with 
a number of our large shareholders and institutional shareholder 
bodies. We informed them that our approach going forwards will 
involve:

•  considering salary increases for executive Directors, provided 
they are in line with increases made for our employees and 
within the limits approved by shareholders; and

•  paying a portion of the annual incentive awards of our executive 
Directors in cash, as permitted by our current and new policy. 
Currently the executive Directors receive their annual incentive 
awards entirely in shares subject to a retention period. Under 
this approach, executives will be eligible to receive a portion, 
not more than 50% of the total annual incentive awards, in 
cash. This is to bring the variable pay structure of our executive 
Directors in line with the structure used for our employees and 
that used by our international peers, while meeting the 
requirements of the remuneration rules of the PRA. Even with 
this change, more than 80% of the executive Directors' 

HSBC Holdings plc Annual Report and Accounts 2018

173

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report 

Pay ratio of Group Chief Executive and UK 
employees

We have disclosed the ratio between the remuneration of our 
Group Chief Executive and UK employees on page 194. 

Additional fee for the Chair of the Group Risk 
Committee (‘GRC’)

The Committee noted that there has been an increase in the 
demands and expectations of the role of the GRC Chair, including 
from regulators and the expanding remit of the GRC also being 
involved in improving connectivity between the GRC and our 
regulated subsidiaries. In total, Jackson Tai currently devotes 
around 150 days per year to the Group. Taking these 
circumstances into consideration, the Committee exercised its 
discretion to increase the GRC Chair fee from £60,000 to £120,000 
per annum with effect from 1 December 2018. Further details are 
provided on page 182.

Our annual report on remuneration

The next section provides an overview of our remuneration policy 
for executive Directors, for which we are seeking shareholder 
approval. 

In the annual report section, we provide details of remuneration 
decisions made for executive Directors in 2018 for which we will 
seek shareholder approval with an advisory vote at the 2019 AGM. 
In the additional remuneration disclosure section of this report, we 
provide additional remuneration-related disclosures, including an 
overview of the policy that applies to our employees.

As Chair of the Committee, I hope you will support our 
remuneration policy and the 2018 annual report on remuneration.

Pauline van der Meer Mohr

Chair

Group Remuneration Committee

19 February 2019

combined variable pay and fixed pay allowance for each year 
will be delivered in shares and released over a period of eight 
years.

They have been supportive of the proposed changes and the 
simplification of the LTI scorecard was well received. In light of the 
feedback received from shareholders, we have included an 
environmental, social and governance ('ESG') measure in the LTI 
scorecard. 

Employee remuneration 

During 2018, we introduced a simpler and more transparent 
framework for determining variable pay awards for our junior 
employees in global functions and HSBC Operations, Services and 
Technology, based on feedback we received from our employees.  
The new framework provides a clear and transparent link between 
performance and behaviour ratings, and the variable pay awards. 

The Code issued by the Financial Reporting Council, effective from 
1 January 2019, requires remuneration committees to review 
workforce remuneration to ensure these policies are aligned with 
our culture and executive Director remuneration. The Committee 
has been undertaking these reviews as part of the oversight role it 
performs in respect of the Group’s remuneration policy. The 
framework for this review, was developed after taking into account 
the industry reforms introduced since the financial crisis, 
expectations of regulators for the financial service sector and the 
prescribed responsibility assigned under the PRA's Senior 
Managers Regime.  

Under the PRA‘s Senior Managers Regime, I have been assigned, 
as the Chair of the Committee, the responsibility for setting the 
Group's remuneration policy for all employees. In carrying out this 
responsibility, the Committee regularly reviews the effectiveness 
of the remuneration policy for all employees, through feedback 
received from employee survey results and the information and 
updates we receive on employee remuneration matters throughout 
the year. The Committee also reviews the year-end pay review 
outcomes for the wider group of employees to ensure the 
outcomes are in line with our remuneration principles. The results 
of such reviews also inform the decisions the Committee makes 
on executive remuneration matters. We will include details of the 
review undertaken by the Committee during 2019 in the next 
year’s report in line with the requirements of the Code.

An overview of our remuneration principles and the wider 
employee remuneration policy is set out on page 199.

Diversity and inclusion

Our definition of diversity is broader than inherent characteristics 
and includes other differences that make individuals unique. Our 
pay strategy is designed to attract and motivate the very best 
people, regardless of gender, ethnicity, age, disability or any other 
factor unrelated to performance or experience.

We also encourage diversity of thought from our leaders and our 
people so we can deliver on our purpose. 

Our reported UK gender pay gap is driven by the gender profile of 
our businesses and functions. There are fewer women in senior 
leadership roles, meaning that we have more men earning higher 
salaries. There is a gender imbalance in our more junior roles and 
a higher proportion of female employees working part-time hours. 
Collectively, this means that we have a gender pay gap in the UK.

We are committed to improving our gender balance and are taking 
a number of specific steps, which we expect will positively impact 
our gender pay gap in the UK over time, including:

•  driving better gender balance at all levels in the organisation; 

•  developing female talent to strengthen the leadership pipeline; 

and 

•  supporting families, flexible working; and

•  retaining female talent.

We are confident in our approach to pay, and if we identify any 
pay differences that cannot be explained, we make appropriate 
adjustments. 

174

HSBC Holdings plc Annual Report and Accounts 2018

Directors’ remuneration policy

In the following tables we have set out our remuneration policy for 
our executive Directors and non-executive Directors. We will seek 
shareholders' approval at the AGM on 12 April 2019, and if 
approved, the policy is intended to apply immediately for three 
years to the end of the AGM in 2022. 

Remuneration policy – key principles

HSBC is one of the world‘s largest banking and financial services 
organisations. We are a global company serving more than 39 
million customers in both established and emerging markets. Our 
aim is to attract, retain and motivate the very best people in a 
competitive environment, and our remuneration strategy is 
designed to reward the achievement of long-term sustainable 
performance. The key guiding principles that form the basis of our 
review of the remuneration policy for Directors are as follows:

Key guiding principles

Simplification

Alignment

•  The policy should be simple and the outcomes from the application of 

the policy should be transparent.

The policy should:
•  align the interests of Directors with the interests of shareholders and 

other stakeholders; and

•  maintain a focus on long-term performance and reward achievement of 

our strategic priorities.

Market competitive

Meet regulatory and investor expectations

•  Total compensation under the policy should be competitive and provide 

•  The policy should meet the regulatory requirements and also be aligned 

us the ability to attract and retain talent.

with investor expectations.

Key changes to our policy for executive Directors

From our discussions with investors on the implementation of our 
current policy, it was clear there is a considerable desire for 
companies to simplify remuneration structures and for the total 
remuneration outcome to be transparent and aligned to 
shareholder experience.

Equally, our current policy and its implementation have received 
strong support from investors. We are therefore proposing to 
continue with our current remuneration policy structure for 
executive Directors, but with a simplified approach for assessing 
performance for variable pay awards. 

No changes have been made to fixed pay components and 
benefits for our executive Directors. We are also not proposing any 
increase in the variable pay opportunity as a percentage of salary.

Key changes to the policy are:

•  Using simpler scorecards: Our LTI awards will have fewer 

performance measures and will be aligned with the financial 
targets set out in our strategic priorities. The financial measures 
will carry a significant weighting in the scorecard, with capital 
and risk and compliance measures being used as an underpin. 
The objective of this approach is to create a strong alignment 
between the LTI awards that pay out and the value generated 
for our shareholders as measured by financial metrics such as 
RoTE. The targets for the financial metrics used in the LTI 
scorecard will result in 50% of the total awards vesting if the 
performance achieved over a three-year performance period is 
in line with expectations at the start of the performance period. 
The awards will only vest at 100% if a stretch performance 
target has been achieved over the performance period.

•  Delivering annual incentive awards in cash and shares: Up to a 
maximum of 50% of any annual incentive award will be paid in 
cash. The balance will be paid in shares subject to a one-year 
retention period. This is to bring the variable pay structure of 
our executive Directors in line with the structure used for our 
employees and that used by our international peers, while 
meeting the requirements of the remuneration rules of the PRA. 
We believe there will continue to be a strong alignment 
between the interest of our executive Directors and 
shareholders, as the LTI awards will be granted entirely over 
shares and deferred over a period of seven years with a one-
year retention period applied to each tranche on vesting. In 
addition, the fixed pay allowance (‘FPA’) will continue to be 
delivered entirely in shares, subject to a five-year retention 
period, and released equally over a five-year period. Therefore, 
more than 80% of the combined variable pay and FPA will 
continue to be delivered in shares and released over a period of 
eight years.  

As part of the policy review, the Committee also considered a 
number of alternative structures, including the use of restricted 

stock awards or a single incentive scorecard. The Committee 
concluded that while these alternative pay structures had some 
merits, our proposed policy presented an appropriate framework 
that was aligned to our guiding principles.

As part of our review, we also considered whether a post-
employment shareholding policy should be introduced. For this 
purpose, the Committee took into consideration the following 
features of our policy:

•  Shares delivered to executive Directors as part of the FPA have 
a five-year retention period, which continues to apply following 
a departure of an executive Director. 

•  Shares delivered as part of an annual incentive award are 

subject to a one-year retention period, which continues to apply 
following a departure of an executive Director.

•  LTI awards have a seven-year vesting period with a one-year 
post-vesting retention period, which is not accelerated on 
departure. Therefore, when an executive Director ceases 
employment as a good leaver under our policy, any LTI awards 
granted will continue to be released over a period of up to eight 
years, subject to the outcome of performance conditions.

Executive Directors have a five-year period to meet the 
shareholding requirement under our policy. On cessation of 
employment as a good leaver after this period, they will hold 
shares not subject to further performance conditions equivalent in 
value to more than 400% of salary, assuming they receive a target 
payout of 50% for LTI awards. These shares will be released over a 
period of up to eight years.

We believe our existing policy structure achieves the objective of 
ensuring there is ongoing alignment of executive Directors‘ 
interests with shareholder experience post-cessation of their 
employment.  

We also considered whether the combined vesting and retention 
period for our LTI awards meets the five-year holding period 
(aggregate of vesting and retention period) that is expected by 
investors. We believe the seven-year vesting period and the one-
year post-vesting retention period applied to shares granted under 
the LTI aligns with investor expectations as the share awards will 
be released over a period of eight years with a weighted-average 
holding period of six years. 

HSBC Holdings plc Annual Report and Accounts 2018

175

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report 

Shareholder views

The proposed policy was discussed with a number of our large 
shareholders and proxy advisory bodies. They have been 
supportive of the policy and the simplification of our approach was 
well received.

The engagement with shareholders and proxy advisory bodies has 
been valuable, and our aim is to continue this dialogue as we 
implement the proposed policy over the following years.

Directors’ remuneration policy

The following tables set out our remuneration policy for executive Directors. 

Remuneration policy – executive Directors

Fixed pay

Elements

Base salary

Operation

Details

To attract and retain key talent by being market competitive and rewarding ongoing contribution to role.

Base salary reflects the individual’s role, experience and responsibility. 
Base salaries are benchmarked on an annual basis against relevant comparator groups and may be reviewed more frequently 
at the discretion of the Committee. The Committee reviews and approves changes, taking into consideration local 
requirements, employee increases and market competitiveness.

Maximum opportunity

Other than in exceptional circumstances, the base salary for the current executive Directors will not increase by more than
15% above the level at the start of the policy period, as set out on page 197, in total for the duration of this policy.

Fixed pay allowance
(‘FPA’)

To deliver a level of fixed pay required to reflect the role, skills and experience of the Directors and to maintain a competitive
total remuneration package for retention of key talent.

Operation

Fixed pay allowances (‘FPAs’) are non-pensionable and will be granted in four instalments of immediately vested shares per 
year, or at any other frequency that the Committee deems appropriate.
On vesting, shares equivalent to the net number of shares delivered (after those sold to cover any income tax and social 
security) will be subject to a retention period and released annually on a pro-rata basis over five years, starting from the 
March immediately following the end of the financial year in respect of which the shares are granted.
Dividends will be paid on the vested shares held during the retention period.
The Committee retains the discretion to amend the retention period and/or pay the FPA in cash if required to do so to meet 
any regulatory requirements.

Maximum opportunity

FPAs are determined based on the role, skills and responsibility of each individual and taking into account market 
competitiveness of the total remuneration opportunity and other elements of remuneration set in this policy.
Other than in exceptional circumstances, the FPA for the duration of this policy will be capped at 150% of base salary levels 
at the start of this policy.

Cash in lieu of pension

To attract and retain key talent by being market competitive.

Operation

Directors receive a cash allowance in lieu of a pension entitlement.

Maximum opportunity

30% of base salary. This is equivalent to 16% of salary after income tax and social security and aligned with the aggregate of
contributions that HSBC can make to the defined contribution plan for the majority of our UK employees (currently employer
contribution of 10% on the first £21,200 of salary, 9% on salary above £21,200 and additional matching contribution of up to
7%). The Committee retains the discretion to reduce the maximum opportunity to ensure it remains aligned with the pension
contribution percentage available for the majority of the UK workforce.

Benefits and all employee share plans

Elements

Benefits

Operation

Details

To provide benefits in accordance with local market practice.

Benefits take account of local market practice and include, but are not restricted to:
•  all taxable benefits (gross value before payment of tax) including provision of medical insurance, accommodation, car, 
club membership, independent legal advice in relation to a matter arising out of the performance of employment duties 
for HSBC, tax return assistance or preparation and travel assistance (including any associated tax due, where applicable); 
and

•  non-taxable benefits including the provision of health assessment, life assurance and other insurance coverage.
The Group Chief Executive is also eligible to be provided with accommodation and car benefit in Hong Kong. Any tax and/or 
social security due on this benefit will be paid by HSBC.
Additional benefits may also be provided when an executive is relocated or spends a substantial proportion of his/her time in 
more than one jurisdiction for business needs or in such other circumstances as the Committee may determine in its 
discretion. Such benefits could include, but are not restricted to, airfare, accommodation, shipment, storage, utilities, and 
any tax and social security that may be due in respect of such benefits.

Maximum opportunity

The maximum opportunity is determined by the nature of the benefit provided. The benefit amount will be disclosed in the
single figure of remuneration table for the relevant year.

All employee share plans To promote share ownership by all employees.

Operation

Executive Directors are entitled to participate in all employee share plans, such as the HSBC Sharesave, on the same basis 
as all other employees.
Under the Sharesave, executive Directors can make monthly savings over a period of three or five years towards the grant of 
an option over HSBC shares. The option price can be at a discount, currently up to 20%, on the share price at the time that 
the option is granted.

Maximum opportunity

The maximum number of options is determined by the maximum savings limit set by HM Revenue and Customs. This is
currently £500 per month.

176

HSBC Holdings plc Annual Report and Accounts 2018

Variable pay
 Adhering to the HSBC Values is a prerequisite to be considered for any variable pay. Executive Directors receive a performance and 
behaviour rating that is considered by the Committee in determining the variable pay awards.

Elements

Details

Annual incentive

To drive and reward performance against annual financial and non-financial objectives that are consistent with the strategy and
align to shareholder interests.

Operation

Awards are discretionary and can be delivered in any combination of cash and shares under the HSBC Share Plan 2011 (‘HSBC 
Share Plan’). Shares will not represent less than 50% of any award and are normally immediately vested.
On vesting, shares equivalent to the net number of shares that vested (after those sold to cover any income tax and social 
security payable) must be held for a retention period up to one year, or such other period as required by regulators.
The awards will be subject to clawback (i.e. repayment or recoupment of paid/vested awards) on or after vesting for a period of 
seven years from the date of award. This may be extended to 10 years in the event of an ongoing internal/regulatory 
investigation at the end of the seven-year period. Details of the clawback provision are set out in the following section on LTI 
awards.
The Committee retains the discretion to:
•  apply a longer retention period;
•  increase the proportion of the award to be delivered in shares; and
•  defer the vesting of a portion of the awards, which will be subject to malus (i.e. reduction and/or cancellation of unvested 

awards) provisions during any applicable deferral period.

Any deferred shares may be entitled to dividend equivalents during the vesting period, which will be paid on vesting. Where 
awards do not receive dividend equivalents during the vesting period (to meet regulatory requirements), the number of shares 
to be awarded will be determined using a share price discounted for the expected dividend yield.
Any deferred cash award may be entitled to notional return during the deferral period as determined by the Committee.

Maximum opportunity

The maximum opportunity for the annual incentive award, in respect of a financial year, is up to 215% of base salary.

Performance metrics

Performance is measured against an annual scorecard, based on targets set for financial and non-financial measures. The 
scorecards vary by individual.
Measures with financial targets will generally have a weighting of 60% for the Group Chief Executive, 50% for the Group Chief 
Financial Officer and 25% for the Group Chief Risk Officer.
The Committee will assess performance against the targets set to determine the level of achievement. The overall payout of the 
annual incentive could be between 0% (for below threshold performance) and 100% of the maximum.
At threshold level of performance set in the scorecard for each measure, 25% of the award opportunity for that measure will 
pay out, whereas 100% of the award opportunity will pay out for achieving maximum performance set in the scorecard. Payout 
will be determined on a straight-line basis between threshold and maximum performance. The Committee can reduce (to zero 
if appropriate) the annual incentive payout based on the outcome of the performance measures, if it considers that the payout 
determined does not appropriately reflect the overall position and performance of the Company during the performance 
period.
The Committee has the discretion to:
•  change the overall weighting of the measures with financial targets and non-financial measures;
•  vary the measures and their respective weightings within each category. The specific performance measures will be 

disclosed in the ‘annual report on remuneration’ for the relevant year; and

•  make adjustments to performance targets to reflect significant one-off items or exceptional events that occur during the 

measurement period. Full and clear disclosure of any such adjustments will be made within the annual report on 
remuneration at the end of the performance year, subject to commercial confidentiality.

HSBC Holdings plc Annual Report and Accounts 2018

177

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report 

Elements

Details

Long-term incentives
(‘LTI’)

Operation

To incentivise sustainable long-term performance and alignment with shareholder interests.

Awards are discretionary and are granted if the Committee considers that there has been satisfactory performance over the 
prior year. The awards are granted as rights to receive shares under the HSBC Share Plan, subject to a forward-looking three-
year performance period from the start of the financial year in which the awards are granted.
At the end of the performance period, the performance outcome will be used to assess the percentage of the awards that will 
vest. These shares will then normally vest in five equal instalments, with the first vesting on or around the third anniversary of 
the grant date and the last instalment vesting on or around the seventh anniversary of the grant date, in accordance with the 
PRA remuneration rules.
On each vesting, shares equivalent to the net number of shares that vested (after those sold to cover any income tax and 
social security payable) must be held for a retention period up to one year or such other period as required by regulators. 
Awards are subject to malus provisions prior to vesting. The awards will also be subject to clawback on or after vesting for a 
period of seven years from the date of award. This may be extended to 10 years in the event of an ongoing internal/regulatory 
investigation at the end of the seven-year period. Details of the malus and clawback provisions are set out in the bottom 
section of this table.
Awards may be entitled to dividend equivalents during the vesting period, which will be paid on vesting. Where awards do not 
receive dividend equivalents during the vesting period (to meet regulatory requirements), the number of shares to be awarded 
will be determined using a share price discounted for the expected dividend yield.
The Committee may adjust or amend awards in accordance with the rules of the HSBC Share Plan.

Maximum opportunity

The maximum opportunity for the LTI award, in respect of a financial year, is up to 320% of base salary.

Performance metrics

Malus and clawback
(applicable to both annual 
incentive and long-term 
incentive)

The Committee will take into consideration prior performance when assessing the value of the LTI grant. Forward-looking 
performance is measured against a long-term scorecard. Financial measures will generally have a weighting of 60% or more.
The Committee will assess performance against the targets set to determine the level of achievement and the overall payout 
level could be between 0% (for below threshold performance) and 100% of the maximum.
At threshold level of performance set in the scorecard for each measure, 25% of the award opportunity for that measure will 
vest. Up to 50% will vest for achieving the target level of performance set for each measure, while 100% of the award will vest 
for achieving the maximum level of performance set for each measure. Where performance achieved is between the threshold, 
target and maximum level of performance set in the scorecard, the number of awards that will vest will be determined on a 
straight-line basis.
The Committee can reduce (to zero if appropriate) the LTI payout based on the outcome of the performance measures, if it 
considers that the payout determined does not appropriately reflect the overall position and performance of the Company 
during the performance period.
The scorecard outcome may also be subject to a risk and compliance and/or a capital underpin under which the Committee 
will have the discretion to adjust down the overall scorecard outcome, taking into account performance against those factors. 
Performance targets will normally be set annually for each three-year cycle. The Committee has the discretion to:
•  change the overall weighting of the financial and non-financial measures;
•  vary the measures and their respective weightings within each category. The specific performance measures will be 

disclosed in the ‘annual report on remuneration’ for the relevant year;

•  vary the underpin measures; and
•  make adjustments to performance targets, measures, weighting and/or outcomes in exceptional circumstances. This may 
be to reflect significant one-off items that occur during the measurement period and/or if events happen that cause it to 
determine that original targets or conditions are no longer appropriate and that amendment is required so that the targets 
or conditions achieve their original purpose. Revised targets/measures will be, in the opinion of the Committee, no less 
difficult to satisfy than the original conditions. Full and clear disclosure of any such adjustments will be made within the 
'annual report on remuneration', subject to commercial confidentiality.

The Committee has the discretion to operate malus and clawback provisions.
Malus can be applied to unvested awards in circumstances including:
•  detrimental conduct, including conduct that brings the business into disrepute;
•  past performance being materially worse than originally reported;
•  restatement, correction or amendment of any financial statements; and
•  improper or inadequate risk management.
Clawback can be applied to vested or paid awards for a period of seven years from the grant date. This may be extended to 10 
years in the event of ongoing internal/regulatory investigation at the end of the seven-year period. Clawback may be applied in 
circumstances including:
•  participation in, or responsibility for, conduct that results in significant losses;
•  failing to meet appropriate standards and propriety;
•  reasonable evidence of misconduct or material error that would justify, or would have justified, summary termination of a 

contract of employment;

•  a material failure of risk management suffered by HSBC or a business unit in the context of Group risk management 

standards, policies and procedures; and

•  any other circumstances required by local regulatory obligations to which any member of the HSBC Group or its subsidiary 

is subject.

178

HSBC Holdings plc Annual Report and Accounts 2018

Other

Elements

Shareholding guidelines
Operation

Details

To ensure appropriate alignment with the interest of our shareholders.
Executive Directors are expected to satisfy the following shareholding requirement as a percentage of base salary within five 
years from the date of their appointment:
•  Group Chief Executive: 400%
•  Group Chief Financial Officer: 300%
•  Group Chief Risk Officer: 300%
HSBC operates an anti-hedging policy under which individuals are not permitted to enter into any personal hedging 
strategies in relation to HSBC shares subject to a vesting and/or retention period.

Maximum opportunity

Not applicable.

Provisions of previous policy that will continue to apply
2013–2015 Group Performance Share Plan (‘GPSP’), LTI awards, deferred cash and share awards.

Operation

Maximum opportunity

Performance metrics

Vesting of outstanding deferred cash and share-based awards granted in prior years will continue to form part of the 
remuneration policy until vesting.
The awards normally vest over a period of up to seven years from the date of grant. On vesting, shares equivalent to the net 
number of shares that vested (after those sold to cover income tax and social security payable) will be subject to the 
applicable retention period set out at the time of the award.
The awards will also be entitled to dividend equivalents and notional returns (for deferred cash awards), in accordance with 
their terms as set at the time of grant of the awards.

The maximum opportunity is based on the award levels determined in the relevant prior year and as disclosed in the relevant
Directors' remuneration report.

The vesting of these awards is subject to a service condition and performance conditions as set out in the terms of the
awards at the time of grant.

The Committee reserves the right to make any remuneration 
payments and payments for loss of office, notwithstanding that 
they are not in line with the policy set out above, where the terms 
of the payment were agreed:

•  before the policy set out above or any previous policy came into 

effect;

•  at a time where a previous policy, approved by shareholders, 
was in place provided the payment is in line with the terms of 
that policy; or

•  at a time when the relevant individual was not a Director of the 
Company and the payment was not in consideration for the 
individual becoming a Director of the Company.

In addition to the specific discretions expressly set out in the 
policy, the incentive plans include a number of operational 
discretions available to the Committee, including:

•  the right to grant awards in the form of conditional share 

awards or options (including nil-cost options);

•  the right to amend a performance condition in accordance with 
its terms, or if anything happens that causes the Committee to 
consider it appropriate to do so;

•  the right to settle the award in cash, based on the relevant 

share price, or shares as appropriate; and

•  the right to adjust the award on a variation of share capital or 

other corporate event that affects the current or future value of 
the award, or alternatively, the right to vest the award early in 
such circumstances.

Choice of performance measures and targets

The performance measures selected for the annual incentive and 
LTI awards will be set on an annual basis by the Committee, taking 
into account the Group’s strategic priorities and any feedback 
received from our shareholders. The following table sets out the 
performance measures we currently consider for inclusion in our 
scorecards. The Committee retains the discretion to choose other 
measures that are considered to be appropriate for achieving our 
strategic priorities and meeting any regulatory expectation.

The targets for the performance measures will be set taking into 
account a number of factors, including the targets set in our 
annual operating plan, our strategic priorities, the economic 
environment, market conditions and expectations, and risk 
appetite.

Performance measures

Measures and
underpin

Financial
measures

Strategic
measures

Example measures for annual incentive scorecard

•  Profit before tax
•  Return on tangible equity ('RoTE')
•  Revenue growth to exceed growth in operating expenses ('positive jaws')
•  Revenue growth
•  Tier 1/common equity tier 1 ('CET1') metrics

•  Increase returns from areas of strength
•  Turn around low return businesses
•  Improve customer service
•  Strengthen external relationships
•  Succession planning and diversity

Risk and
compliance
measures
and/or
underpin

•  Achieve sustained delivery of global conduct outcomes and effective financial 

crime risk management

•  Effectively manage material operational risks in support of strategic priorities
•  Comply with 2018 FX DPA, the three-year deferred prosecution agreement 
with the US Department of Justice (‘DoJ’), regarding fraudulent conduct in 
connection with two particular transactions in 2010 and 2011.

Example measures for LTI
scorecard

Rationale

•  RoTE
•  Total shareholder 

return

•  Underpin to maintain a 
minimum CET1 ratio 

Measures are selected to
incentivise the
achievement of our
financial targets as set out
in our strategic priorities
and annual operating plan.

•  Improve environment, 
social and governance 
scores

Measures are selected to
support the delivery of our
strategic priorities.

•  Improve employer 

advocacy

Underpin linked to risk
and compliance
performance

Measures are chosen to
ensure a high level of
accountability of risk and
conduct, to promote an
effective risk management
environment and to embed
a robust governance
system.

HSBC Holdings plc Annual Report and Accounts 2018

179

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report

Remuneration arrangement for Group employees

Our wider employee remuneration policy is driven by the Group
reward strategy, which the Committee reviewed to ensure it
continues to support HSBC’s overall employment proposition to
attract, retain and motivate the best people, who are aligned to
HSBC’s values and committed to maintaining a long-term career
within the Group. Full details of our remuneration policy for
employees are disclosed on page 199.

The Committee considers the following factors in designing the
remuneration policy and determining the remuneration of
executive Directors:

• Results of employee surveys on the effectiveness of our
remuneration framework: This informs the Committee’s
decisions on remuneration of executive Directors.

• Group employees’ base salary increases: The base salary

increases for executive Directors take into consideration base
salary increases of employees, taking into account relevant
market conditions.

• Group employees’ pension plans design and contribution

levels: The net value of the cash in lieu of pension allowance
for executive Directors will not exceed the maximum
contribution (as a percentage of salary) that can be made for
the majority of UK employees.

• Annual incentive eligibility and quantum for Group employees:
All employees are eligible to be considered for an annual
incentive award based on their performance and behavioural
ratings. The variable pay for all employees, including executive
Directors, is funded from a Group variable pay pool that is

Components of remuneration package of a new executive Director

Component

Approach taken to each component of remuneration

determined by reference to Group performance. Employees
who receive an annual incentive above a certain level have a
portion of their award deferred over a period of three to seven
years.

•

LTI awards: This is generally considered for senior
management within the Group, given their proximity and
ability to influence long-term performance.

Approach to recruitment remuneration – executive
Directors

On the recruitment or appointment of a new executive Director,
the Committee would adhere to the following principles:

• Remuneration packages should be in line with the approved

policy for executive Directors.

• Remuneration packages must meet any applicable

local regulatory requirements.

• Where necessary, compensation may be provided in respect of

forfeiture of awards from an existing employer (buy-out
awards).

Outlined in the following table are all components that would be
considered for inclusion in the remuneration package of a new
executive Director and, for each, the approach that would be
adopted.

In the case of an internal appointment, any existing commitments
will be honoured and any variable element awarded in respect of
the prior role may be allowed to be paid out according to its
existing terms.

Fixed pay

Benefits

Variable pay
awards

Buy-out

The base salary and FPA will reflect the individual’s role, experience and responsibility, and will be set in the context of market practice.
The pension will be determined in line with policy as set out in the remuneration policy table and equivalent contributions (as a
percentage of salary) made for the majority of UK employees at the time of recruitment. The Committee reserves the right to offer a
pension level that may be lower than the current maximum level permitted under the policy.

Benefits to be provided will be dependent on circumstances while in line with Group policy and the remuneration policy table, including
the global mobility policy (where applicable) and local regulations.

New joiners will be eligible to be considered for variable pay awards consisting of an annual incentive and/or LTI award (or any
combination of variable pay).
For the year in which the individual commences providing services as an executive Director, the Committee retains the discretion to
determine the proportion of variable pay to be deferred, the deferral and retention period, whether any performance conditions should be
applied, and the period over which such performance should be assessed. In exercising this discretion, the Committee will take into
account the circumstances in which the individual is appointed (for example, if it is promotion of an internal candidate or an external
appointment), expectation of shareholders and any regulatory requirements.
Total variable pay awarded for the year of joining HSBC will be limited to 535% of base salary. This limit excludes buy-out awards and is
in line with the aggregate maximum variable pay opportunity set out in the remuneration policy table.
Guaranteed bonuses are only permitted by exception and must be limited to the first year of service, subject to the Group deferral policy
and performance requirements. 

A buy-out may be offered if the individual holds any outstanding unvested awards that are forfeited on resignation from the previous
employer.
The Group buy-out policy is in line with the PRA remuneration rules, which state that both the terms and amount of any replacement
awards will not be more generous than the award forfeited on departure from the former employer.
A buy-out award is delivered as HSBC deferred shares with vesting and retention periods to match the terms of forfeited awards with the
previous employer as closely as possible, subject to proof of forfeiture and other relevant documentation. Where the vesting time is
fewer than 90 days, cash or deferred cash may be awarded for administrative purposes.
Where appropriate, the Committee retains the discretion to utilise the provisions provided in the Listing Rules for the purpose of making
buy-out awards.

180 HSBC Holdings plc Annual Report and Accounts 2018

Policy on payments for loss of office – executive 
Directors

no further obligations that could give rise to remuneration 
payments or payments for loss of office:

The following table sets out the basis on which payments on loss 
of office may be made. Other than as set out in the table, there are 

Payments on loss of office

Component of remuneration

Approach taken

Fixed pay and benefits

Executive Directors may be entitled to payments in lieu of:
•  notice, which may consist of base salary, FPA, pension entitlements and other contractual benefits, or an amount in 

Annual incentive and 
LTI

Unvested awards

Post-departure benefits

Other

Legal claims

lieu of; and/or

•  accrued but untaken holiday entitlement.
Payments may be made in instalments or a lump sum, and may be subject to mitigation, and subject to applicable tax 
and social security deductions.

In exceptional circumstances, as determined by the Committee, an executive Director may be eligible for the grant of
annual and/or long-term incentives under the HSBC Share Plan based on the time worked in the performance year and
on the individual’s contribution.

All unvested awards will be forfeited when an executive Director ceases employment voluntarily and is not deemed a 
good leaver. An executive Director may be considered a good leaver, under the HSBC Share Plan, if their employment 
ceases in specified circumstances which includes:
•  ill heath, injury or disability, as established to the satisfaction of the Committee;
•  retirement with the agreement and approval of the Committee;
•  the employee's employer ceasing to be a member of the Group;
•  redundancy with the agreement and approval of the Committee; or
•  any other reason at the discretion of the Committee.
If an executive Director is considered a good leaver, unvested awards will normally continue to vest in line with the 
applicable vesting dates, subject to performance conditions, the share plan rules, and malus and clawback provisions.
In the event of death, unvested awards will vest and will be released to the executive Director’s estate as soon as 
practicable.
In respect of outstanding unvested awards, the Committee may determine that good leaver status is contingent upon 
the Committee being satisfied that the executive has no current or future intention at the date of leaving HSBC of being 
employed by any competitor financial services firm. The Committee determines the list of competitor firms from time 
to time, and the length of time for which this restriction applies. If the Committee becomes aware of any evidence to 
the contrary before vesting, the award will lapse.

Executive Directors can be provided certain benefits for up to a maximum of seven years from date of departure for 
those who depart under good leaver provisions under the HSBC Share Plan, in accordance with the terms of the policy. 
Benefits may include, but are not limited to, medical coverage, tax return preparation assistance and legal expenses.
The Committee also has the discretion to extend the post-departure benefit of medical coverage to former executive 
Directors, up to a maximum of seven years from their date of departure.

Where an executive Director has been relocated as part of their employment, the Committee retains the discretion to 
pay the repatriation costs. This may include, but is not restricted to, airfare, accommodation, shipment, storage, 
utilities, and any tax and social security that may be due in respect of such benefits.
Except in the case of gross misconduct or resignation, an executive Director may also receive retirement gifts.

The Committee retains the discretion to make payments (including professional and outplacement fees) to mitigate
against legal claims, subject to any such payments being made in accordance with the terms of an appropriate
settlement agreement waiving all claims against the Group.

Change of control

In the event of a change of control, outstanding awards will be treated in line with the provisions set out in the
respective plan rules.

Other directorships

The charts set out:

• 

• 

• 

the minimum level of remuneration receivable under the policy 
for each performance year;

the remuneration level for achieving target level of 
performance (which assumes 50% of maximum variable pay 
opportunity is realised); and

the maximum level of remuneration (which assumes 100% of 
the variable pay opportunity is realised), as well as the 
maximum value assuming a 50% increase in share price for LTI 
awards.

The charts have been prepared using 2019 salaries and, therefore, 
the annual incentive and LTI opportunities have been computed as 
percentages of 2019 salaries. 

Executive Directors may accept appointments as non-executive 
Directors of companies that are not part of HSBC if so authorised 
by either the Board or the Nomination & Corporate Governance 
Committee. 

When considering a request to accept a non-executive 
appointment, the Board or the Nomination & Corporate 
Governance Committee will take into account, among other 
things, the expected time commitment associated with the 
proposed appointment. The time commitment for external 
appointments is also routinely reviewed to ensure that they will 
not compromise the Directors’ commitment to HSBC. 

Any remuneration receivable in respect of an external appointment 
of an executive Director is normally paid to the Group unless 
otherwise approved by the Nomination & Corporate Governance 
Committee or the Board.

Remuneration scenarios

The following charts show how the total value of remuneration 
(excluding benefits) and its composition would vary under different 
performance scenarios for executive Directors under the proposed 
policy, which will be effective from the date of the 2019 AGM, 
subject to shareholders’ approval. 

HSBC Holdings plc Annual Report and Accounts 2018

181

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report

Group Chief Executive (£000)

Total fixed pay 

Annual incentive 

LTI

£11,909

50%

22%

28%

£9,925

40%

27%

33%

£6,619

30%

20%

50%

Proposed policy

Target

Proposed policy

Proposed policy with 50% share price increase

Maximum

£3,312

100%

Proposed policy

Minimum

Group Chief Financial Officer / Group Chief Risk Officer (£000)

Total fixed pay

Annual incentive

LTI

£1,890

100%

Proposed policy

Minimum

£3,780

30%

20%

50%

Proposed policy

Target

£5,670

40%

27%

33%

£6,804

50%

22%

28%

Proposed policy

Proposed policy with 50% share price increase

Maximum

Remuneration policy – non-executive Directors

The Nomination & Corporate Governance Committee has reviewed
and revised the time commitments required for all non-executive
Directors as the Board supports HSBC through its ambitious
agenda of governance reform, growth and organisational
development in an environment of increasing regulatory, political
and organisational complexity.

In 2018, the Board appointed Jonathan Symonds to the role of
Deputy Group Chairman, following his retirement as non-executive
Chairman of HSBC Bank plc. In this role, Jonathan formally
deputises for the Group Chairman, takes a leadership role in
relation to external high level regulatory and political relationships, 

and leads the Board in relation to specific projects. He performs
this new role in addition to his existing roles as Senior
Independent Director and Chair of the GAC. The fee for the Deputy
Group Chairman reflects Jonathan’s experience and the additional
time he devotes to the Group in relation to this important role. 

Additionally, as set out on page 172, the demands and
expectations of the GRC Chair have increased significantly, leading
to the Group Remuneration Committee approving an increase to
Jackson Tai’s fee for this position in 2018.  

The following table sets out the framework that will be used to
determine the fees for non-executive Directors during the term of
this policy.

182 HSBC Holdings plc Annual Report and Accounts 2018

Elements and link to strategy Operation

Fees
To reflect the time 
commitment and 
responsibilities of a non-
executive Director of HSBC 
Holdings. 

The policy for non-executive Directors is to pay:
•  base fees;
•  further fees for additional Board duties, including but not limited to chairmanship, 
membership of a committee, or acting as the Senior Independent Director and/or 
Deputy Chairman; and

•  travel allowances.
Fees are paid in cash. The Board retains the discretion to pay in shares rather than cash 
where appropriate.
The non-executive Group Chairman will be paid a fixed annual fee for all Board 
responsibilities based on their experience and the time commitments expected for 
the role, together with such other benefits as the Group Remuneration Committee may 
in its absolute discretion determine.
A newly appointed non-executive Director would be paid in line with the policy on a 
time-apportioned basis in the first year as necessary. No sign-on payments are offered 
to non-executive Directors. 
The Board (excluding the non-executive Directors) has discretion to approve changes to 
the fees. The Board may also introduce any new component of fees for non-executive 
Directors, subject to the principles, parameters and other requirements set out in this 
remuneration policy. 
Certain non-executive Directors may be entitled to receive fees for their services as 
directors of subsidiary companies of HSBC Holdings plc. Such additional remuneration 
is determined by the Board of Directors of each relevant subsidiary within a framework 
set by the Committee. 

Maximum opportunity

The Board will review the amount 
of each component of fees 
periodically to assess whether, 
individually and in aggregate, 
they remain competitive and 
appropriate in light of changes in 
roles, responsibilities and/or time 
commitment of the non-executive 
Directors, and to ensure that 
individuals of the appropriate 
calibre are retained or appointed. 
Other than in exceptional 
circumstances, during the term of 
this policy, fees will not increase 
by more than 20% above the 2019 
levels. 
Travel allowances are set at an 
appropriate level, taking into 
account the time requirement for 
non-executive Directors to travel to 
overseas meetings.  
Any new fees, allowance or 
component part (for example, for a 
new committee) would be set and 
then subject to a maximum of 
20% increase for the duration of 
the policy.

Expenses

Any taxable or other expenses incurred in performing their role are reimbursed, as well
as any related tax cost on such reimbursement.

Not applicable

Shareholding guidelines
To ensure appropriate 
alignment with the interests 
of our shareholders.

Non-executive Directors, individually or with their connected persons, are expected to 
satisfy a shareholding guideline of 15,000 shares within five years from their 
appointment.
The Committee reviews compliance with the guidelines annually. The Committee has 
full discretion in determining any consequences in cases of non-compliance.

Not applicable

The following table sets out the fees payable in 2019, subject to shareholder approval of the Directors‘ remuneration policy at the AGM. 

Position

Non-executive Group Chairman

Non-executive Director (base fee)

Deputy Group Chairman and Senior Independent Director

Senior Independent Director

Group Risk Committee

Group Audit, Group Remuneration and Financial System Vulnerabilities Committee

Nomination & Corporate Governance Committee

Travel allowances are also currently provided. The Committee 
intends to review such travel allowances during 2019, in light of 
the increased travel expectations for non-executive Directors to 
attend Board meetings. Details on any changes will be set out in 
the Annual Report and Accounts 2019.

2019 fees

£

1,500,000

127,000

375,000

–

150,000

40,000

75,000

40,000

–

33,000

Chair

Member

Chair

Member

Chair

Member

Policy on payments on loss of office – non-
executive Directors

Other than as set out above, there are no obligations in the non-
executive Directors’ letters of appointment that could give rise 
to remuneration payments or payments for loss of office. Non-
executive Directors are entitled to notice under their letter of 
appointment.

HSBC Holdings plc Annual Report and Accounts 2018

183

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report 

Service contracts

Executive Directors

The length of service and notice periods of executive Directors are 
set at the discretion of the Committee, taking into account market 
practice, governance considerations, and the skills and experience 
of the particular candidate at that time.

Service agreements for each executive Director are available for 
inspection at HSBC Holdings’ registered office. Consistent with 
the best interests of the Group, the Committee will seek to 
minimise termination payments. Directors may be eligible for a 
payment in relation to statutory rights.

The Directors’ biographies are set out on pages 153 to 155, and 
include those directorships provided for under Capital 
Requirement Directive IV (‘CRD IV’).

Contract date (rolling)

Notice period
(Director and HSBC)

Non-executive Directors

John Flint1
Stuart Gulliver2
Ewen Stevenson3
Iain Mackay4
Marc Moses

21 February 2018
10 February 2011
1 December 2018
4 February 2011
27 Nov 2014

12 months
12 months
12 months
12 months
12 months

1  John Flint was appointed as Group Chief Executive with effect from 21 February 

2018.

2  Stuart Gulliver stepped down from the Board on 20 February 2018 and retired 

from the Group on 11 October 2018.

3  Ewen Stevenson was appointed as executive Director and Group Chief Financial 

Officer of the Company on 1 January 2019, having joined the Group on 1 
December 2018.
Iain Mackay stepped down as executive Director and Group Finance Director 
on 31 December 2018.

4 

Non-executive Directors are appointed for fixed terms not 
exceeding three years, which may be renewed subject to their re-
election by shareholders at AGMs. Non-executive Directors do not 
have service contracts, but are bound by letters of appointment 
issued for and on behalf of HSBC Holdings, which are available for 
inspection at HSBC Holdings’ registered office. There are no 
obligations in the non-executive Directors’ letters of appointment 
that could give rise to remuneration payments or payments for 
loss of office.

Non-executive Directors’ current terms of appointment will expire 
as follows:

2019 AGM
Henri de Castries
Irene Lee
Pauline van der Meer Mohr

2020 AGM
Kathleen Casey
Laura Cha
David Nish
Jonathan Symonds
Jackson Tai
Lord Evans of Weardale

2021 AGM
Mark Tucker
Heidi Miller

Annual report on remuneration

Remuneration Committee

Activities 

Details of the roles, responsibilities and membership of the 
Committee are set out on page 163. During 2018, members of the 
Committee included Pauline van der Meer Mohr (Committee 
Chair), John Lipsky (until 20 April 2018), David Nish, Irene Lee 
(appointed on 20 April 2018) and Henri de Castries.

The Committee met six times during 2018. The following is a 
summary of the Committee’s key activities during 2018. A copy of 
the Committee’s terms of reference can be found on our website 
at www.hsbc.com/about-hsbc/corporate-governance/board-
committees.

Details of the Committee’s key activities

Executive Directors

All employees

•  Approved Directors' remuneration report 
•  Considered executive Director remuneration policy matters, including key 
principles for remuneration policy review, Directors' remuneration policy 
design alternatives and structure 

• Approved 2017/2018 performance year pay review matters
• Reviewed remuneration policy effectiveness
• Received updates on notable events and regulatory and corporate 

governance matters

•  Consulted with key shareholders and proxy advisory bodies on executive 
Director remuneration matters, including policy design and structure

• Reviewed and approved 2018 Material Risk Taker ('MRT') identification 
approach, outcomes of MRT review and remuneration matters for MRTs

•  Reviewed and approved executive Director remuneration matters
•  Reviewed and approved executive Directors’ scorecards and pay 

• Approved 2018 regulatory submissions
• Reviewed attrition data and plans to address area of concerns

proposals

Advisers

The Committee received input and advice from different advisers 
on specific topics during 2018. Deloitte LLP (‘Deloitte’) was 
appointed by the Committee in 2015 as an objective, independent 
adviser to support the Committee on specific remuneration 
matters for executive Directors. The Committee made the 
appointment in 2015 after considering invited proposals from a 
number of consultancy firms. In 2018, the Committee agreed to 
extend Deloitte’s appointment for a further period of one year. 
Deloitte provided benchmarking data on remuneration policy 
matters and independent advice to the Committee. The Committee 
may request ad-hoc assistance from Deloitte.

The Committee also received advice from Willis Towers Watson on 
market data and remuneration trends for senior management. 

Deloitte also provided tax compliance and other advisory services 
to the Group. Willis Towers Watson also provides benchmarking 
data and services related to benefits administration for our Group 

184

HSBC Holdings plc Annual Report and Accounts 2018

employees. To ensure the advice from Deloitte and Willis Towers 
Watson was objective, the Committee required the advice to be 
independent and distinct from any internal review and analysis on 
remuneration policy matters. The Committee was satisfied the 
advice provided by Deloitte and Willis Towers Watson was 
objective and independent in 2018. Deloitte is a founding member 
of the Remuneration Consultants Group and voluntarily operates 
under the code of conduct in relation to executive remuneration 
consulting in the UK.

For 2018, total fees of £155,750 and £59,400 were incurred in 
relation to remuneration advice provided by Deloitte and Willis 
Towers Watson, respectively. This was based on pre-agreed fees 
and a time-and-materials basis.

During the year, John Flint, the Group Chief Executive, provided 
regular briefings to the Committee. In addition, the Committee 
engaged with and received updates from the following employees:
• 

Iain Mackay, Group Finance Director;

•  Marc Moses, Group Chief Risk Officer;

•  Ralph Nash, Global Head of Financial Crime Compliance and 

•  Stuart Levey, Chief Legal Officer;

•  Charlie Nunn, Chief Executive Officer, Retail Banking and 

Group Money Laundering Reporting Officer; 

•  Ruth Horgan, Global Head of Regulatory Compliance; and

Wealth Management;

•  Ben Mathews, Group Company Secretary.

•  Elaine Arden, Group Chief Human Resources Officer;

•  Alexander Lowen, Group Head of Performance and Reward;

•  Colin Bell, Group Chief Compliance Officer;

•  Pam Kaur, Group Head of Internal Audit;

Single figure of remuneration

(Audited)

The Committee also received feedback and input from the Group 
Risk Committee and the Financial System Vulnerabilities 
Committee (‘FSVC’) on risk, conduct and compliance-related 
matters relevant to remuneration. No executive Directors 
are involved in deciding their own remuneration.

The following table shows the single figure total remuneration of each executive Director for 2018, together with comparative figures 
for 2017.

Single figure of remuneration

Base
salary

Fixed pay
allowance

(£000)

1,028
—
171
1,250
700
700
700
700

(£000)

1,459
—
241
1,700
950
950
950
950

Cash in
lieu of
pension

(£000)

308
—
51
375
210
210
210
210

Annual
incentive

AML DPA 
award1

LTI2

Sub-total

(£000)

1,665
—
282
2,127
1,088
1,334
1,324
1,358

(£000)

—
—
1,530
—
1,057
—
695
—

(£000)

—
—
—
—
—
—
—
—

(£000)

4,460
—
2,275
5,452
4,005
3,194
3,879
3,218

Taxable
benefits

Non-
taxable
benefits

Notional
returns

(£000)

(£000)

(£000)

40
—
65
500
80
64
13
16

28
—
6
71
44
37
38
38

54
—
41
63
33
42
33
42

Total

(£000)

4,582
—
2,387
6,086
4,162
3,337
3,963
3,314

John Flint3

2018
2017
Stuart Gulliver4, 6 2018
2017
2018
2017
2018
2017

Iain Mackay5, 6

Marc Moses

1  60% of the 2012 annual incentive for Stuart Gulliver and Iain Mackay disclosed in the 2012 Directors’ remuneration report was deferred for five years. The vesting of 
these awards was subject to a service condition and satisfactory completion of the five-year deferred prosecution agreement ('AML DPA') with the US Department of 
Justice ('DoJ'). The AML DPA condition was satisfied in March 2018 and the awards were released to the executive Directors. For Marc Moses, the value of the award 
attributable to services provided as an executive Director between 1 January 2014 and the vesting date has been included in the table. 

2  The first LTI award was made in February 2017, with a performance period ending in 2019. Vesting of the first LTI award will be included in the single figure table for the 

financial year ending on 31 December 2019.

3  John Flint succeeded Stuart Gulliver as Group Chief Executive with effect from 21 February 2018 and his remuneration in the single figure table of remuneration is in 

respect of services provided as an executive Director. For services rendered between 1 January 2018 and 20 February 2018, he received a salary of £97,139, fixed pay 
allowance of £130,236, cash in lieu of pension of £28,000 and an annual incentive award of £271,000. 

4  Stuart Gulliver stepped down from the Board on 20 February 2018 and retired from the Group on 11 October 2018. His remuneration in the single figure table of 

remuneration is in respect of services provided as an executive Director. Further details can be found on page 190. 
Iain Mackay stepped down as executive Director and Group Finance Director on 31 December 2018.

5 
6  To meet regulatory deferral requirements for 2018, 60% of the annual incentive award of Stuart Gulliver and Iain Mackay will be deferred in awards linked to HSBC's 

shares and will vest in five equal instalments between the third and seventh anniversary of the grant date. On vesting the awards will be subject to a one-year retention 
period. The deferred awards are subject to the executive Director maintaining a good leaver status during the deferral period. 

Illustration of release profile

The following chart provides an illustrative release profile for executive Directors.

Illustration of release profile

Fixed pay
allowance

•  Released in five equal annual instalments 

starting from March 2019.

2018

2019

2020

2021

2022

2023

2024

2025

2026

2027

Annual
incentive

Long-term
incentive

•  Paid 50% in cash and 50% in immediately 

vested shares subject to a retention period of 
one year.

Perform
-ance
period

Shares

•  Subject to clawback provisions for seven 

years from grant, which may be extended to 
10 years in the event of an ongoing internal/
regulatory investigation.

•  Award subject to a three-year forward-

looking performance period.

•  Subject to performance outcome, awards will 
vest in five equal annual instalments starting 
from the third anniversary of the grant date.
•  On vesting, shares are subject to a retention 

period of one year.

•  Unvested awards subject to malus 

provisions.

•  Subject to clawback provisions for seven 

years from grant, which may be extended to 
10 years in the event of an ongoing internal/
regulatory investigation.

Clawback

Performance
period

Vesting period

Retention period

Malus

Clawback

HSBC Holdings plc Annual Report and Accounts 2018

185

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report 

Notes to the single figure of remuneration

(Audited)

Benefits

In the single figure of remuneration table, ‘benefits’
refers to all taxable benefits (gross value before payment of tax), 
including the provision of medical insurance, accommodation and 

car, club membership, as well as any tax gross-up. It also includes 
non-taxable benefits, including the provision of life assurance and 
other insurance coverage.

The values of the significant benefits in the single figure table are 
set out in the following table.

(Audited)

Stuart Gulliver

2018

2017

Car benefit 
(UK and Hong Kong)1

Hong Kong bank-owned
accommodation1,2

Tax expense on car benefit 
and Hong Kong bank-owned 
accommodation1

(£000)

—

—

(£000)

—

282

(£000)

—

164

Insurance benefit 
(non-taxable)1

(£000)

—

63

1  The car benefit, Hong Kong bank-owned accommodation, tax on benefits and insurance benefits for 2018 for all executive Directors are not included in the above table 

as they were not significant. Taxable benefits during 2018 for Stuart Gulliver as an executive Director includes £41,711 in respect of Hong Kong bank-owned 
accommodation and £17,117 in respect of tax expense on car benefit and Hong Kong bank-owned accommodation. Further details regarding Stuart Gulliver's benefits 
between 21 February 2018 and 11 October 2018 are available on page 190.

2  Taxable value determined based on the current market rental value of the bank-owned property in Hong Kong, as estimated by an external lease service provider, plus 

utility costs, rates, the taxable value of furniture and taking into account the business use of the property.

Notional returns

In the single figure of remuneration table above, ‘notional returns’ 
refers to the notional return on deferred cash for awards made 
prior to 2017. 

The deferred cash portion of the annual incentive granted prior to 
2017 includes a right to receive notional returns for the period 
between grant date and vesting date, which is determined by 
reference to the dividend yield on HSBC shares, calculated 
annually.

A payment of notional return is made annually in the same 
proportion as the vesting of the deferred awards on each vesting 
date. The amount is disclosed on a paid basis in the year in which 
the payment is made. No deferred cash awards have been made 
to executive Directors under the current policy that has been 
operated from the 2016 financial year. 

Determining executive Directors’ annual 
performance

(Audited)

Awards made to executive Directors reflected the Committee’s 
assessment of each of the executive Director’s performance 
against the objectives in their scorecards, which were agreed at 
the start of the year and reflect the Group’s strategic priorities and 
risk appetite. The Committee also consulted the Group Risk 
Committee and took into consideration its feedback on risk and 
compliance matters.

In order for any annual incentive award to be made, each 
executive Director must achieve a required behaviour rating, 
which is assessed by reference to the HSBC Values. For 2018, 
all executive Directors achieved the required behaviour rating.

The performance achieved by executive Directors in the year is 
shown in the table below. For John Flint and Stuart Gulliver, the 
scorecard outcome, as determined below, has been applied to the 
maximum annual incentive opportunity on a pro-rata basis, taking 
into account the time spent by them in the Group Chief Executive 
role.

Annual assessment

Profit before tax1
Positive jaws

Revenue growth

Capital management (RoTE)

Strategic priorities

– Financials

– Other targets

Risk and compliance

Total

Maximum annual incentive opportunity (£000)

– John Flint

– Stuart Gulliver

Annual incentive (£000)

– John Flint (86%)

– Stuart Gulliver (14%)

Group Chief Executive

Group Finance Director

Group Chief Risk Officer

Weighting
(%)

Assessment
(%)

Outcome
(%)

Weighting
(%)

Assessment
(%)

Outcome
(%)

Weighting
(%)

Assessment
(%)

Outcome
(%)

20.00

10.00

10.00

10.00

7.50

17.50

25.00

100.00

10.00

15.00

—

25.00

2.50

22.50

25.00

100.00

100.00

20.00

—

70.00

58.75

78.53

96.46

80.00

—

7.00

5.88

5.89

16.88

20.00

75.65

£2,560

£2,660

£1,665

£282

100.00

10.00

15.00

100.00

15.00

—

—

—

—

—

—

—

—

—

—

58.75

14.69

10.00

58.75

5.88

100.00

98.62

95.00

2.50

22.19

23.75

73.13

£1,488

–

–

£1,088

–

–

2.50

12.50

60.00

100.00

100.00

94.88

89.58

2.50

11.86

53.75

88.99

£1,488

–

–

£1,324

–

–

186

HSBC Holdings plc Annual Report and Accounts 2018

Financial performance

Annual assessment

Measure
Profit before tax ($bn)1
Positive jaws (%)

Revenue growth (%)
Capital management (RoTE%)2
Strategic priorities3

Minimum
(25% payout)

Maximum
(100% payout)

Performance

Assessment

US$19.7

Positive

2.0

9.3

US$22.7

US$23.3

1.5

6.0

11.3

Various

(1.2)

4.4

10.2

100.00

—

70.00

58.75

Various

1  Profit before tax, as defined for Group annual bonus pool calculation. This definition excludes business disposal gains and losses, debt valuation adjustments and variable 
pay expense. It does however, take into account fines, penalties and costs of customer redress, which are excluded from the adjusted profit before tax. The adjusted 
profit before tax as per adjusted results is found on page 2.

2  RoTE excluding significant items and bank levy.
3  Strategic priorities measures include: accelerate revenue growth from our Asian franchise, grow international revenue, turn around the US business, improve customer 

service, strengthen external relationships, employee engagement, talent development and diversity.

Non-financial performance

The table below provides an overview of the non-financial performance achieved by each executive Director.

Group Chief Executive

Performance

Strategic priorities
•  Deliver HSBC’s strategy
•  Turn around the US business
•  Accelerate revenue growth from our 

Asian franchise

•  Deliver revenue growth from our 

international network
• 
Improve customer satisfaction
•  Strengthen the Group’s external 

relationships
• 
Improve employee engagement
•  Strengthen HSBC’s leadership cadre
Improve diversity in senior leadership
• 

Risk and compliance
•  Successfully embed financial crime risk 

governance and management 
information through the completion of 
the Global Standards programme

•  Effectively manage material 

operational risks

•  Achieve and deliver sustainable global 

conduct outcomes

•  Comply with the 2018 FX DPA

• 

•  Set out strategic priorities to return HSBC to growth and create value for our shareholders. The strategy 
was communicated in the Strategy Update in June 2018 to investors, shareholders and employees. 
Execution of the strategy is underway.

•  RoTE in the US business at 2.7% exceeded target of 2.2%, supported by favourable expected credit losses 
and significant capital reductions. Commercial Banking revenue grew by 7% and transaction banking 
revenue in Global Banking and Markets rose 9%. 

•  Revenue growth of 11.4% in Asia was driven by Commercial Banking as well as Retail Banking and Wealth 
Management, reflecting wider spreads and balance sheet growth, with double-digit revenue growth in 
Hong Kong, Pearl River Delta and mainland China. 

•  Revenue growth from international clients was strong at 7.2%; transaction banking revenue grew 14%, 
driven by double-digit growth across Global Liquidity and Cash Management, Foreign Exchange and 
Securities Services.

•  Customer satisfaction rankings improved in key Retail Banking and Wealth Management markets (first in 

Mexico, Singapore and Hong Kong and second in UAE). Rankings in Commercial Banking largely remained 
unchanged, but required improvement with the exception of the UK (third) and Singapore (third). Customer 
engagement score (‘CES’) in Global Banking and Markets at 85 was at par with the CES of our 
competitors. In Global Private Banking, customer satisfaction declined by 0.8 points from a mean of 8.4/10 
in 2017 to 7.6/10 in the client engagement programme survey. Action is being taken in all global 
businesses to drive customer service improvements, especially through investment in digital capability. 
•  Positive feedback was received on interactions with investors and regulators, which found that they were 

conducted with high professional competence and embodying trust, respect and transparency.

•  Employer advocacy, as a measure of employee engagement, at the end of 2018 was 66% (2017: 64%), 
which represents the number of employees who would recommend HSBC as a great place to work. 

•  Succession plans are in place for all critical leadership roles. 
•  Exceeded diversity target with female representation in the senior leadership at 28.2%, and on track 
towards our 2020 aspirational target of 30% senior leadership positions to be held by women.  

•  HSBC was recognised as the 'Most Innovative Investment Bank' by The Banker; the 'World’s Best Bank for 

Transaction Services', the 'World’s Best Bank for Corporates' and 'Asia's Best Bank for Sustainable 
Finance' by Euromoney, and 'Best Overall Global RMB Products/Services' by Asiamoney.

•  Significant progress was made to strengthen financial crime risk management across the Group, 

specifically, towards achieving operational effectiveness in global businesses and regions. A strong tone 
from the top included an aspiration to deliver industry-leading financial crime standards as part of the 
Group’s strategy. Demonstrated excellent awareness and understanding of key financial crime risks and 
issues. Actively engaged at senior governance forums to strengthen risk management practices and 
controls. Continued focus is required to complete the transition to business-as-usual financial crime risk 
management, and further enhance the effectiveness of financial crime governance in some countries, in 
order to achieve sustainable operating maturity. 
Implementation of the operational risk management framework was achieved with strong ownership and 
proactive prioritisation of management of key risks across the Group. However further work is required to 
embed the framework and associated tools and strengthen the control environment.

•  Showed strong commitment to continue embedding the conduct pillars and outcomes, and underpinning 

controls across the Group.

•  Additional steps were taken that were consistent with the requirements of the 2018 FX DPA with the US 

Department of Justice to enhance the Global Markets compliance programme and related internal controls.  
Areas of focus have included a strong tone from the top, updated policies and procedures to prevent 
violations of US law (such as fraud and market manipulation) and comprehensive risk assessment. Further 
enhancements and steps to comply with the DPA are ongoing.

HSBC Holdings plc Annual Report and Accounts 2018

187

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report 

Group Finance Director

Performance

Strategic priorities
•  Deploy cloud technologies and 

enhance Finance operating efficiency

•  Streamline and embed IFRS 9 and 

RWA production

•  Deliver ring-fenced bank ('RFB') in the 
UK and Global Service Company 
('ServCo') structures and processes

•  Deliver cost savings
•  Strengthen the Group’s external 

relationships
• 
Improve employee engagement
•  Strengthen HSBC’s leadership cadre
• 

Improve diversity in senior 
management

•  Deployed cloud technologies for regulatory reporting of liquidity coverage ratio and net stable funding ratio 
in Canada and France. Implementation plans to deploy the technology in other locations are on track. The 
innovative capabilities of Finance are being further developed with eight key laboratories set up to deliver a 
real-time vision for Finance, utilising cloud technology, advanced analytics, artificial intelligence and 
machine learning.

•  Completed 2018 IFRS 9 plan with few milestones remaining and daily performance maturing, with no 
major downstream impact on processing time. All key activities integrated within routine processes. 
•  Successfully established the Group’s RFB – HSBC UK Bank plc (‘HSBC UK’) – with a separate information 
technology and operations infrastructure and financial, pensions and legal structures. Transfer of Retail 
Banking and Wealth Management and Commercial Banking customers and employees to HSBC UK was 
also completed. Successfully established the Group’s ServCo structure in the UK in support of ring-fencing 
and the Recovery and Resolution Plan.

•  Strengthened Group's relationships and reputation with key stakeholders as evidenced by a high level of 

investor relations engagement and robust regulatory interactions.

•  Employer advocacy, as a measure of employee engagement, at the end of 2018 improved to 68% (2017: 
66%). The Finance function’s structure was further simplified through the global consolidation of the 
finance operational processes into a single Finance operations team. The function is driving forward the 
focus on digital leadership and capabilities across all levels.

•  Confirmed four key Finance ‘enterprise critical roles’ and ensured that the succession plans are actionable, 
resulting in a successor gender profile of 38% female. Development plans and support in place for all 
successors.

•  Met aspirational gender diversity target, with 28% female representation at senior management levels in 
Finance. Finance leadership initiatives, sponsorship of diverse networks, parental transition coaching and 
career development support have all helped improve gender diversity. Difference and inclusion is being 
addressed more broadly within Finance with an aim to increase the representation of lesbian, gay, bisexual 
and transgender and differently abled employees.

Risk and compliance
• Effectively manage material operational 

risks

• Achieve and deliver sustainable global 

conduct outcomes

• Deliver commitments to regulators
• Successful delivery of PRA and 

European Banking Authority (‘EBA’) 
stress tests and Comprehensive Capital 
Analysis and Review (‘CCAR’) capital 
plan

•  Completed the implementation of the operational risk framework in Finance, which is actively used to 

• 

monitor the effectiveness of key controls against significant accounting risks, including for Sarbanes-Oxley 
compliance. Made significant progress embedding the understanding of relevant roles and responsibilities 
through improved governance and reporting. 
Improved processes for monitoring and reporting conduct outcomes for Finance, including strengthened 
governance meetings with an increased focus on metrics. No significant conduct issues, breaches or 
reportable events were identified. Internal review of conduct governance and control for Finance were 
rated as effective.

•  Delivered all regulatory updates on time and to the required standard, with queries addressed on a timely 
basis. PRA and EBA stress tests in 2018 were successfully submitted on time. HSBC North America 
Holdings Inc received a non-objection to its CCAR 2018 capital plan submitted to the Federal Reserve 
Board on both a qualitative and quantitative basis.

188

HSBC Holdings plc Annual Report and Accounts 2018

Group Chief Risk Officer

Performance

Strategic priorities
Improve customer satisfaction
• 
•  Strengthen the Group's external 

relationships

•  Turn around the US business
• 

Improve employee engagement, 
strengthen HSBC’s leadership cadre 
and improve diversity in senior 
management

•  Support innovation
•  Deliver cost savings 

Risk and compliance
•  Ensure Global Risk supports the 

financial crime risk target end state

•  Effectively manage material 

operational risks 

•  Achieve and sustain the delivery of the 

global conduct outcomes

•  Deliver commitments to regulators, 

including compliance with the 2018 FX 
DPA 

•  Successfully deliver regulatory and 

internal stress tests in 2018

•  Manage credit and market risk, and 
oversee liquidity risk within Board 
approved risk appetite

•  Successfully enhance HSBC's model 

risk management

Long-term incentive awards

(Audited)

• 

• 

Improved customer service satisfaction with measured progress being made across markets. Global 
businesses are showing delivery successes, with improvements identified for action. 
Interacted regularly and successfully with regulators. The strength, quality and independence of financial 
risk management was recognised. An increased focus on non-financial risk management and model risk 
management is key to these ongoing interactions.

•  Supported the turnaround of the US business through active risk management oversight, focusing on a 

credit risk and risk remediation programme; strong forward-looking capital management through 
engagement and oversight of the stress testing CCAR programme; and an enhanced modelling 
infrastructure in support of stress testing and financial crime models. RoTE at 2.7% exceeded the target for 
2018.

•  Delivered on the Global Risk function people initiatives. Employer advocacy, as a measure of employee 

engagement, increased to 68% at the end of 2018 (2017: 64%), which represents the number of employees 
who would recommend HSBC as a great place to work. Focused the development of our leadership talent, 
and achieved the diversity target, with 28.7% of senior management positions held by women.
•  Enhanced the focus on innovative ways of working, through the facilitation of idea generation and 

knowledge concept evaluation and delivery of new approaches. Education and training of Global Risk in 
innovation was rolled out to enable change through the use of agile methodologies and cloud 
technologies.

•  Enabled the management of costs and headcount of the Global Risk function, through close ongoing 

monitoring of performance.

•  Enabled effective financial crime risk management through the enterprise wide and operational risk 

management frameworks, with strong governance through risk management meetings and completion of 
financial crime risk model reviews.

•  Made significant progress in adopting and embedding the operational risk management framework, with 
active focus and engagement on the material operational risks, and increased focus on non-financial risks.

•  Successfully drove conduct outcomes through a strong tone from the top, and a continual monitoring of 

compliance on conduct regulations. Maturity levels across conduct outcomes were excellent.

•  Delivered all regulatory updates on time and up to the required standard, with any remedial actions tracked 
to timely completion. Engagements with other lead regulators gained positive feedback, including working 
with the Department of Justice and Federal Reserve Board to progress our commitments under the FX 
DPA.

•  Successfully delivered the 2018 annual cyclical scenario to the PRA. Submitted the biennial stress test to 

the EBA and the CCAR submission to the Federal Reserve Board. 

•  Managed credit risk, market risk and liquidity risk effectively within the Group risk appetite profile and with 

oversight from the Group risk management meeting. 

•  Made significant progress in model risk management during 2018, through significant appointments, 

ongoing employee training and key stakeholder engagements.

For the 2018 performance year, the Committee determined to 
grant John Flint and Marc Moses an LTI award of £3,840,000 and 
£2,232,000, respectively, after taking into consideration 
performance achieved for the financial year ended 31 December 
2018 and the progress made towards achieving the strategic 
priorities set out in the June 2018 Strategy Update. The awards 
will be subject to a three-year performance period starting 
1 January 2019. As the awards are not entitled to dividend 
equivalents per regulatory requirements, the number of shares to 
be awarded to executive Directors will be adjusted to reflect the 
expected dividend yield of the shares over the vesting period. 

In line with the approach set out for our new policy and feedback 
received from investors, we have simplified the LTI scorecard by 
using fewer measures. To ensure the rewards realised by executive 
Directors are strongly aligned with our strategic priorities and 
value created for shareholders, a 75% weighting has been 
attached to the RoTE measure. For target payout (50% of 
maximum) the average RoTE over the performance period will 
need to be 11%, and is aligned with our target of achieving a RoTE 
of more than 11% by 2020. For maximum payout, the average 
RoTE over the performance period will need to be 12% reflecting a 
stretch and a continued improvement of the RoTE performance. 
The RoTE measure will also be subject to a CET1 underpin 
requiring the CET1 ratio at the end of the performance period to be 
above the CET1 risk tolerance level.  

The scorecard also attaches a 12.5% weighting to an employer 
advocacy measure. This is a key indicator of employee sentiment 
and underpins our strategic priority to simplify our organisation 
and invest in future skills. The 2018 score has been used to set the 
threshold level of performance for this measure. The target 
performance level will require an improvement over the 2018 score 
and the maximum level requires further improvement. 

Based on feedback received from investors, we have also included 
an environmental, social and governance measure with a 12.5% 
weighting. This will be assessed based on ratings issued by 
Sustanalytics with threshold level of performance set at receiving 
an 'average performer' rating and the maximum level of 
performance requiring an 'outperformer rating', which is the 
highest rating that can be achieved.

The LTI awards will also be subject to a risk and compliance 
underpin, which would give the Committee the discretion to adjust 
down the overall scorecard outcome taking into account 
performance against risk and compliance factors at the end of the 
performance period. For this purpose, the Committee will receive 
information on any risk management failures which have caused 
significant reputational damage to the Group or have an adverse 
impact on the financial performance of the Group. This is to 
ensure that the Group operates within tolerance levels set for 
relevant risk and compliance metrics when achieving its financial 
targets.

The measures and weighting that will be used to assess 
performance and payout are described in the following table. 

To the extent performance conditions are satisfied at the end of 
the three-year performance period, the awards will vest in five 
equal annual instalments commencing from around the third 
anniversary of the grant date. On vesting, awards are subject to a 
retention period of one year.

Stuart Gulliver and Iain Mackay are not eligible to receive an LTI 
award in respect of 2018.

HSBC Holdings plc Annual Report and Accounts 2018

189

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report 

Performance conditions for LTI awards in respect of 2018

Measures

Average RoTE (with CET1 
underpin)1
Employer advocacy2
Environmental, social and 
governance rank3
Total4

Minimum
(25% payout)

10.0%

Target
(50% payout)

11.0%

Maximum
(100% payout)

12.0%

65.0%
Score to achieve an 'average
performer' rating

70.0%
Mid-point score between average
and outperformer threshold scores

75.0%
Score required to achieve an
'outperformer' rating

Weighting
%

75.0

12.5
12.5

100.0

1 

If the CET1 ratio at the end of performance period is below the CET1 risk tolerance level set in the risk appetite statement, then the assessment for this measure will be 
reduced to nil.

2  To be assessed based on results of the latest employee Snapshot survey question ‘I would recommend this company as a great place to work’
3  To be assessed based on results of the latest rating issued by Sustainalytics. In the event that Sustainalytics changes its approach to provide the ratings during the 

performance period, this may impact the assessment of the performance condition. To ensure that the performance targets/assessment approach achieves its original 
purpose (i.e. are no less or more difficult than when the original targets were set) the Committee retains the discretion to review and where appropriate modify the 
targets once further details on any updated Sustainalytics ratings approach is published.

4  Awards will vest on a straight-line basis for performance between the minimum, target and maximum levels of performance set in this table.

Total pension entitlements 

(Audited)

No employees who served as executive Directors during the year 
have a right to amounts under any HSBC final salary pension 
scheme for their services as executive Directors or are entitled to 
additional benefits in the event of early retirement. There is no 
retirement age set for Directors, but the normal retirement age for 
employees is 65.

Payments to past Directors

(Audited)

Details of payments made to Stuart Gulliver and Iain Mackay after 
they stepped down as executive Directors are set out in the 
following sections. No other payments were made to, or in respect 
of, former Directors in the year in excess of the minimum 
threshold of £50,000 set for this purpose.

Retirement arrangements for Stuart Gulliver

(Audited)

Stuart Gulliver stepped down as executive Director and Group 
Chief Executive on 20 February 2018 and ceased employment with 
the Group on 11 October 2018. 

Under the terms of his service contract, and as previously 
disclosed, for the period between 21 February 2018 and 
11 October 2018, he received a salary of £802,988, FPA of 
£1,089,600, cash in lieu of pension allowance of £240,897, 
contractual benefits totalling £321,778 and other benefits of 
£64,329. The value of contractual benefits includes the taxable 
value of £201,078 for the use of a company-provided car and 
Hong Kong accommodation, the tax expense of £78,201 in 
relation to the use of a company car and Hong Kong 
accommodation and insurance-related benefits of £42,499. In 
October 2018, he was paid cash in lieu of unused holiday 
entitlement, accrued during the period 2007 to 2017 for leave 
cancelled at the request of the Group due to urgent HSBC matters, 
totalling to £466,778. Stuart Gulliver also received a post-
employment medical cover as per the shareholder approved 
policy.  

Stuart Gulliver received an annual incentive award for 2018 (pro-
rated for time spent in Group Chief Executive role) as set out on 
page 186. He did not receive an LTI award for 2018.

As disclosed in the 2017 Directors’ remuneration report, and 
referenced here for completeness, Stuart Gulliver was granted 
good leaver status in respect of outstanding unvested share 
awards. In respect of his 2016 LTI award, performance will be 
measured at the end of the original performance period (i.e. 31 
December 2019), with the maximum number of shares available 
pro-rated for time in employment (i.e. 357,911 shares after pro-
ration for time and any dividend equivalents accrued in the period 
during the vesting period).  

Stuart Gulliver will not receive:

•  an LTI award for 2018 ; and

190

HSBC Holdings plc Annual Report and Accounts 2018

•  any compensation or payment for the termination of his service 
contract or his ceasing to be a Director of any Group company.

Departure terms for Iain Mackay

(Audited)

Iain Mackay stepped down as executive Director and Group 
Finance Director of the Company on 31 December 2018 
(‘Departure Date’).

In January 2019, he received a payment of £64,385 in lieu of his 
salary, FPA and cash in lieu of pension allowance for the period 
from 1 January 2019 to 13 January 2019. 

In accordance with the Directors’ remuneration policy approved by 
shareholders, Iain Mackay has been considered a good leaver.  
Accordingly, he has been made eligible to receive:

•  an annual incentive award for 2018 (details are provided on 

page 186);

•  his unvested deferred awards that are due to vest after the 

Departure Date, on the scheduled vesting dates, subject to the 
relevant terms (including post-vest retention periods, malus 
and, where applicable, clawback) and the achievement of any 
required performance condition. For this purpose, his 2016 and 
2017 LTI awards will be pro-rated for the period he was 
employed by the Group with the maximum number of shares 
being as follows:

–  2016 LTI awards: 228,817 shares (and the value of any 

dividend equivalents accrued during the vesting period); and

–  2017 LTI awards: 131,796 shares; and

•  certain post-departure benefits for a period of up to seven years 

from the Departure Date.

Iain Mackay will not receive:

•  an LTI award for 2018; and

•  any compensation or payment for the termination of his service 
contract or his ceasing to be a Director of any Group company.

Recruitment arrangements for Ewen Stevenson

Ewen Stevenson was appointed as executive Director and Group 
Chief Financial Officer of the Company on 1 January 2019, having 
joined the Group on 1 December 2018.

Ewen Stevenson's 2019 remuneration details are provided on 
page 197.

In accordance with our approved policy, Ewen Stevenson will be 
granted share awards to replace unvested RBS awards, which 
were forfeited as a result of him joining HSBC. The grant value of 
these awards is £6,464,478.

All replacement awards granted will, in general, match the 
performance, vesting and retention periods attached to the awards 
forfeited, and will be subject to any performance adjustments that 
would otherwise have been applied by RBS.

Ewen Stevenson will also receive an award in lieu of any variable 
pay award from RBS for the 2018 performance year. This will be 

based on his maximum opportunity of £1.6m under RBS’s policy 
and the outcome of the 2018 scorecard, as disclosed in the 2018 
annual report and accounts of RBS. This award will be granted in 
shares that will vest in five equal annual instalments between the 
third and seventh anniversary of the grant date. On vesting, the 
shares will be subject to a one-year retention period. Details on the 
value of the final award will be disclosed in the Annual Report and 
Accounts 2019.

External appointments

During 2018, executive Directors did not receive any fees from 
external appointments.

Scheme awards in 2018

(Audited)

Scheme interests awarded during 2018

(Audited)

The table below sets out the scheme interests awarded to 
Directors in 2018, for performance in 2017, as disclosed in 
the 2017 Directors’ remuneration report. No non-executive 
Directors received scheme interests during the financial year.

Type of interest awarded

Basis on which
award made

Date of award

Face value 
awarded1
£000

Percentage
receivable for
minimum
performance

Number of

shares

awarded

Iain Mackay (ceased employment
on 31 December 2018)

Marc Moses

LTI deferred shares 2

% of salary 4

LTI deferred shares 2

 % of salary 4

John Flint (appointed on 21
February 2018)

Stuart Gulliver (retired from the
Board on 20 February 2018)

Deferred shares 3

See note 5

Deferred shares 3

 % of salary 6

26 February
2018

26 February
2018

26 February
2018

26 February
2018

2,860

2,860

1,201

1,635

25

25

-

-

395,388

395,388

166,014

226,072

End of
performance
period

31 December
2020

31 December
2020

31 December
2017

31 December
2017

1  The face value of the award has been computed using the actual share price of £7.234.
2  LTI awards are subject to a three-year forward-looking performance period and vest in five equal instalments subject to performance achieved. On vesting, awards will 
be subject to a one-year retention period. Awards are subject to malus during the vesting period and clawback for a maximum period of 10 years from the date of the 
award.

3  Deferred shares form part of the annual incentive, for which awards were determined based on performance achieved during the period to 31 December 2017. These 
awards are subject to malus during the vesting period and clawback for a maximum period of 10 years from the date of the award. The overall award level could have 
been 0% of the maximum opportunity if minimum performance was not achieved at the end of the performance period. 
In line with regulatory requirements, scheme interests awarded during 2018 were not eligible for dividend equivalents. In accordance with the remuneration policy 
approved by shareholders at the 2016 AGM, the LTI award was determined at 319% of salary and the number of shares to be granted was determined by taking into 
account a share price discounted based on HSBC’s expected dividend yield for the vesting period (i.e. £5.645). 

4 

5  John Flint received a discretionary annual incentive award for 2017. Of this 2017 annual incentive award 60% was deferred and 50% of the total deferred award was 
granted over HSBC shares. The deferred shares will vest in five equal instalments between the third and seventh anniversary of the award date, and on vesting will be 
subject to a one-year retention period. As the awards were not eligible for dividend equivalents, the number of shares to be granted was determined by taking into 
account a share price discounted based on HSBC’s expected dividend yield for the vesting period (i.e. £5.645). 

6  As previously disclosed Stuart Gulliver received a 2017 annual incentive award equivalent to 170% of salary. Of this award 60% was deferred into HSBC shares. The 
deferred shares will vest in five equal instalments between the third and seventh anniversary of the award date, and on vesting will be subject to a one-year retention 
period. As the awards were not eligible for dividend equivalents, in accordance with the remuneration policy, the number of shares to be granted was determined by 
taking into account a share price discounted based on HSBC’s expected dividend yield for the vesting period (i.e. £5.645).

The above table does not include details of shares issued as part 
of the FPA and shares issued as part of the 2017 annual incentive 
award that vested on grant and were not subject to any further 
service or performance conditions. Details of the performance 
measures and targets for the LTI award in respect of 2017 and 
2016 are set out on page 191.

Directors’ interests in shares

(Audited)

The shareholdings of all persons who were Directors in 2018, 
including the shareholdings of their connected persons, at 
31 December 2018 (or date of retirement from the Board, if earlier) 
are set out below. The following table shows the comparison of 
shareholdings with the company shareholding guidelines. There 
have been no changes in the shareholdings of the Directors from 
31 December 2018 to the date of this report.

Individuals are given five years from their appointment date to 
build up the recommended levels of shareholding. Unvested share-
based incentives are not normally taken into consideration in 
assessing whether the shareholding requirement has been met.

The Committee reviews compliance with the shareholding 
requirement and has full discretion in determining if any unvested 
shares should be taken into consideration for assessing 
compliance with this requirement (taking into account investor 
expectations and guidelines). The Committee also has full 
discretion in determining any penalties for non-compliance.

HSBC operates an anti-hedging policy under which individuals are 
not permitted to enter into any personal hedging strategies in 
relation to HSBC shares subject to a vesting and/or retention 
period.

HSBC Holdings plc Annual Report and Accounts 2018

191

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report 

Shares

(Audited)

At 31 Dec 2018, or date of retirement from the Board, if earlier

Shareholding at 
31 Dec 2018, or 
date of retirement 
from the Board, if 
earlier3 (% of 
salary)

Shareholding 
guidelines2
(% of salary)

Share
interests4
(number
of shares)

Share options5

Scheme interests

Shares awarded subject to 
deferral1

without 
performance 
conditions4, 6

with
performance
conditions7

Executive Directors
Stuart Gulliver (retired on 20 February 2018) 8
Iain Mackay (ceased employment on 31 December
2018)

John Flint (appointed on 21 February 2018)

Marc Moses
Group Managing Directors 9

400%

300%

400%

300%

1,918%

3,711,169

663%

445%

718,532

827,691

1,415%

1,533,039

250,000 shares

n/a

n/a

—

—

9,952

—

n/a

2,293,071

738,499

1,025,725

570,922

1,019,442

n/a

769,296

—

769,296

n/a

1  The gross number of shares is disclosed. A portion of these shares will be sold at vesting to cover any income tax and social security that falls due at the time of vesting.
2  Unvested share-based incentives are not normally counted towards compliance with the shareholding guideline.
3  The value of the shareholding is calculated using an average of the daily closing share prices in the three months to 31 December 2018 (£6.4589).
4  For variable pay awards (annual incentive and LTI), in line with regulatory requirements, any deferred shares (net of tax) which the Director becomes entitled to are 
subject to a retention requirement such that they must be held for a predefined period of time. To provide the executive Directors with appropriate flexibility, the 
Committee determined that the requirement to hold these shares could be met either by retaining the shares that vested from the underlying award (net of tax), or by 
separately retaining a number of shares equivalent to those that vested under the award. The Committee considers that such an arrangement results in the employee 
holding the same number of shares as per the original intention of the retention period, as set out in the remuneration policy, approved by shareholders in 2014.

5  All share options are unexercised. 
6 

Includes Group Performance Share Plan ('GPSP') awards, which were made following an assessment of performance over the relevant period ending on 31 December 
before the grant date, but are subject to a five-year vesting period.

7  LTI awards granted in February 2017 and February 2018 are subject to the performance conditions as set out in the following tables.
8  Stuart Gulliver's scheme interests deferred with performance conditions include an award granted in March 2013 subject to service and performance conditions. The 

award vested on 12 March 2018 following the Committee decision on 30 January 2018.

9  All Group Managing Directors are expected to meet their shareholding guideline by 2019 or within five years of the date of their appointment, whichever is later. The 

shareholding guidelines for this population has been updated from 250,000 shares to 250% of reference salary from 1 January 2019 to align with the approach used for 
executive Directors.

The following tables detail the performance measures and targets for the LTI award granted in respect of 2017 and 2016.

Performance conditions for LTI awards in respect of 2017 (granted in 2018)

Measures
Average return on equity (with CET1 underpin)1

Cost-efficiency ratio
Relative total shareholder return2

Risk and compliance
•  Achieve and sustain compliance with Global Financial 

Crime Compliance policies and procedures.

•  Achieve a sustainable adoption of Group operation risk 
management framework, along with its policies and 
practices.

•  Achieve and sustain delivery of global conduct outcomes 
and compliance with conduct of business regulatory 
obligations.

Strategy
•  Sustainable finance3
•  Employee confidence4
•  Customer

(Based on customer recommendation in top five markets 
by revenue)

Total

Minimum

(25% payout)

9.0%

60.0%

At median of the
peer group.

Target

(50% payout)

10.0%

58.0%

Maximum

(100% payout)

11.0%

55.5%

Straight-line vesting
between minimum and
maximum.

At upper quartile of the
peer group.

Performance will be assessed by the Committee based on a number of 
qualitative and quantitative inputs such as feedback from the Financial System 
Vulnerabilities Committee, Group Financial Crime Risk assessment against 
Financial Crime Compliance objectives, outcome of assurance and audit 
reviews, and achievement of the long-term Group objectives and priorities 
during the performance period. 

$30bn
65%
Improvement in
recommendation in
three of the top five
markets for CMB, GBM
and RBWM.

$34bn
67%
Improvement in
recommendation in four
of the top five markets
for CMB, GBM and
RBWM.

$37bn
70%
Improvement in
recommendation in all of
the top five markets for
CMB, GBM and RBWM.

Weighting

%

20

20

20

25

15

100

1  Significant items are excluded from the profit attributable to ordinary shareholders of the company for the purpose of computing adjusted return on equity. If the CET1 

ratio at the end of performance period is below the CET1 risk tolerance level set in the RAS, then the assessment for this measure will be reduced to nil. 

2  The peer group for the 2017 award is: Bank of America, Barclays, BNP Paribas, Citigroup, Credit Suisse Group, DBS Group Holdings, Deutsche Bank, J.P. Morgan Chase 

& Co., Lloyds Banking Group, Standard Chartered and UBS Group.

3  To be assessed based on cumulative financing and investment made to develop clean energy, lower-carbon technologies and projects that contribute to the delivery of 

the Paris Agreement and the UN sustainable development goals.

4  Assessed based on results of the latest employee snapshot survey question ‘I am seeing the positive impact of our strategy’.

192

HSBC Holdings plc Annual Report and Accounts 2018

Performance conditions for LTI awards in respect of 2016 (granted in 2017)

Measures
Average return on equity1

Cost efficiency (adjusted jaws)
Relative total shareholder return2

Global Standards including risk and 
compliance
•  Status of AML DPA.

Minimum
(25% payout)

7.0%

Positive

Target
(50% payout)

8.5%

1.5%

Maximum
(100% payout)

10.0%

3.0%

At median of the peer group.

Straight-line vesting between
minimum and maximum.

At upper quartile of the peer
group.

Not applicable

Not applicable

Met all commitments to
achieve closure of the AML
DPA and protect HSBC from
further regulatory censure for
financial crime compliance
failings.

•  Achieve and sustain compliance with 
Global Financial Crime Compliance 
policies and procedures.

Performance will be assessed by the Committee based on a number of qualitative 
and quantitative inputs such as feedback from the Financial System Vulnerabilities Committee, 
Group Financial Crime Risk assessment against Financial Crime Compliance objectives, outcome 
of assurance and audit reviews, and achievement of the long-term Group objectives and priorities 
during the performance period. 

Strategy
• 

International client revenues
(Share of revenue supported by 
international network)

•  Revenue synergies

(Share of revenues supported by 
universal banking model)

•  Employee3

(Results of employee survey)

•  Customer

(Based on customer recommendation 
in home country markets)

Total

50%

22%

65%

51%

23%

67%

52%

24%

70%

Rank within top three in
at least two of the four RBWM
and CMB customer segments
in home country markets.

Rank within top three in three
of the four RBWM and CMB
customer segments in home
country markets.

Rank within top three in
all four RBWM and CMB
customer segments in home
country markets.

Weighting
%

20

20

20

25

15

100

1  Significant items are excluded from the profit attributable to ordinary shareholders of the company for the purpose of computing adjusted return on equity.
2  The peer group for the 2016 award is: Australia and New Zealand Banking Group, Bank of America, Barclays, BNP Paribas, Citigroup, Credit Suisse Group, DBS Group 

Holdings, Deutsche Bank, JPMorgan Chase & Co., Lloyds Banking Group, Standard Chartered and UBS Group.

3  Assessed based on results of the latest employee snapshot survey question ‘I am seeing the positive impact of our strategy’.

Share options

(Audited)

John Flint (appointed 21 February 2018)

Iain Mackay (ceased employment on 31
December 2018)

Date of award

Exercise price

Exercisable

22 Sep 15

21 Sep 18

£

4.0472

5.4490

from1

1 Nov 18

1 Nov 23

until

30 Apr 19

30 Apr 24

At 1 Jan
2018, or date
of
appointment,
if later

Granted in
year

Exercised in
year

At 31 Dec
2018

4,447

—

—

5,505

—

—

4,447

5,505

23 Sep 14

5.1887

1 Nov 17

30 Apr 18

3,469

—

3,469

—

1  May be advanced to an earlier date in certain circumstances, such as retirement.

The above awards were made under HSBC UK Sharesave, an all-
employee share plan under which eligible employees may 
be granted options to acquire HSBC Holdings ordinary shares. The 
exercise price is determined by reference to the average market 
value of HSBC Holdings ordinary shares on the five business days 
immediately preceding the invitation date, then applying a 
discount of 20%. Employees may make contributions of up to 

£500 each month over a period of three or five years. The market 
value per ordinary share at 31 December 2018 was £6.469. Market 
value is the mid-market price derived from the London Stock 
Exchange Daily Official List on the relevant date. Under the 
Securities and Futures Ordinance of Hong Kong, the options are 
categorised as unlisted physically settled equity derivatives.

HSBC Holdings plc Annual Report and Accounts 2018

193

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report

Summary of shareholder return and Group Chief
Executive remuneration

The following graph shows the total shareholder return (‘TSR’)
performance against the FTSE 100 Total Return Index for the 10-
year period that ended on 31 December 2018. The FTSE 100 Total
Return Index has been chosen as this is a recognised broad equity
market index of which HSBC Holdings is a member. The single

HSBC TSR and FTSE 100 Total Return Index

figure remuneration for the Group Chief Executive over the past
10 years, together with the outcomes of the respective
annual incentive and long-term incentive awards, is presented in
the following table.

280%

230%

180%

130%

80%

Dec 2008

Dec 2009

Dec 2010

Dec 2011

Dec 2012

Dec 2013

Dec 2014

Dec 2015

Dec 2016

Dec 2017

Dec 2018

HSBC TSR

FTSE 100 Total Return Index

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

Group Chief 
Executive

Michael
Geoghegan

Michael
Geoghegan

Stuart
Gulliver

Stuart
Gulliver

Stuart
Gulliver

Stuart
Gulliver

Stuart
Gulliver

Stuart
Gulliver

Stuart
Gulliver

Stuart
Gulliver

John
Flint

Total single figure
£000
Annual incentive1
(% of maximum)

Long-term
incentive1,2,3
(% of maximum)

7,580

7,932

8,047

7,532

8,033

7,619

7,340

5,675

6,086

2,387

4,582

94%

82%

58%

52%

49%

54%

45%

64%

80%

76%

76%

25%

19%

50%

40%

49%

44%

41%

—%

—%

100%

–%

1

2

3

The 2012 annual incentive figure for Stuart Gulliver used for this table includes 60% of the annual incentive disclosed in the 2012 Directors’ remuneration report, which
was deferred for five years and subject to service conditions and satisfactory completion of the five-year deferred prosecution agreement with the US Department of
Justice, entered into in December 2012 ('AML DPA') as determined by the Committee. The AML DPA performance condition has been met, and as such, this award has
now been released. This award vested in 2018 and the value of the award at vesting has been included in the 2018 single figure of remuneration and included as long-
term incentive for 2018. 
Long-term incentive awards are included in the single figure for the year in which the performance period is deemed to be substantially completed. For GPSP awards
this is the end of the financial year preceding the date of grant (GPSP awards shown in 2011 to 2015 therefore relate to awards granted in 2012 to 2016). For
performance share awards that were awarded before introduction of GPSP, the value of awards that vested subject to satisfaction of performance conditions attached to
those awards are included at the end of the third financial year following the date of grant (for example, performance share awards shown in 2010 relates to awards
granted in 2008).  
The GPSP was replaced by the LTI in 2016 and the value for GPSP is nil for 2016 as no GPSP award was made for 2016. LTI awards have a three-year performance
period and the first LTI award was made in February 2017. The value of the LTI awards expected to vest will be included in the total single figure of the year in which the
performance period ends. Stuart Gulliver was not eligible for an LTI award in respect of 2017 and 2018 given his announced retirement.

194 HSBC Holdings plc Annual Report and Accounts 2018

Comparison of Group Chief Executive and all-
employee pay

The following charts compare the changes in Group Chief
Executive pay to changes in employee pay between 2017 and
2018, and provide a breakdown of total staff pay relative to the
amount paid out in dividends.

Pay ratio

The following table shows on the ratio between the total pay of
the Group Chief Executive and the median pay of our UK
employees.

Pay ratio for 2018

Percentage change in remuneration between 2017 and 2018

Pay ratio

Group Chief Executive

Employee group

At median

118:1

We considered compensation of over 40,000 employees (other
than the Group Chief Executive) providing services in the UK as at
31 December 2018. We estimated our median compensation
using:

•

•

full-time equivalent fixed pay, which includes salary and
allowances;

2018 variable pay award, including notional returns paid during
2018;

• gains realised from exercising awards granted under HSBC

Sharesave and all other employee share plans;

•

•

value of benefits (including pension contributions); and

the value of the AML DPA award that vested in 2018.

The value of the benefits have been computed as a percentage of
salary. Benefits that are one-off benefits and are provided on a
temporary basis to employees currently on secondment to the UK
have not been included in calculating the above ratios as these are
not permanent in nature and in some cases, depending on
individual circumstances, may not truly reflect a benefit to the
employee.  

The above ratio has been calculated based on the annualised fixed
and variable pay for John Flint as we consider this a better basis
for a year-on-year comparison for 2019 when the regulations for
disclosing the above ratios come into force. The total
remuneration of John Flint does not include a value for an LTI
award as the performance period for the first LTI award granted to
John Flint ends on 31 December 2021. Therefore, to the extent
performance conditions are satisfied for an LTI award, the relevant
value for John Flint will be reported in the Directors' remuneration
report for 2021. In a year in which a value for an LTI award is
included in the single figure table of remuneration, the above
ratios could be higher. 

Given the different business mix, size of the business,
methodologies for computing the median pay, estimates and
assumptions used by other companies to calculate their respective
pay ratios, as well as differences in employment and
compensation practices between companies, the ratios reported
above may not be comparable to that reported by other listed
peers on the FTSE 100 and our international peers.

Base salary1
Benefits2, 3
Annual incentive4

-4%
-76%
-8%

6%
-1%
2%

1  Employee group consists of local full-time UK employees as representative of 
employees from different businesses and functions across the Group. The 
changes for the Group Chief Executive are based on the annualised base salary 
of the current and former Group Chief Executive to provide a meaningful 
comparison. 

2  The change in the value of the benefit is due to the change in the value of the 
benefit as reported in the single figure table for the current and former Group 
Chief Executive.

3  For benefits, the employee group consists of UK employees, which was deemed 
the most appropriate comparison for the Group Chief Executive given varying 
local requirements.

4  For annual incentive, the employee group consists of all employees globally. The 
change is based on annual incentive pool as disclosed on page 33 and staff 
numbers are based on full-time equivalents at the financial year-end. The 
percentage change in annual incentive award of the Group Chief Executive is 
primarily driven by the difference in the 2017 and 2018 scorecard outcome, 
reflecting performance achieved in those years, and change in annual incentive 
maximum opportunity for John Flint and Stuart Gulliver, based on their 
annualised salary. Details of the 2018 total single figure of remuneration for the 
Group Chief Executive are on page 185.

Relative importance of spend on pay

The following chart shows the change in:

•

total staff pay between 2017 and 2018; and

• dividends paid out in respect of 2017 and 2018.

In 2018, we returned a total of $2bn to shareholders through share
buy-backs.

Relative importance of spend on pay

î

7.6%

ì

0.1%

$12,188m

$13,196m

$17,339m

$17,315m

2018

2017

2018

2017

Return to shareholder

Employee compensation and benefits

Dividends

Share buy-back

HSBC Holdings plc Annual Report and Accounts 2018

195

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report 

Non-executive Directors

(Audited)

The following table shows the total fees and benefits of non-executive Directors for 2018, together with comparative figures for 2017.

Fees and benefits

(Audited)
(£000)

Phillip Ameen (Retired on 20 April 2018)

Kathleen Casey

Henri de Castries

Laura Cha

Lord Evans of Weardale

Joachim Faber (Retired on 20 April 2018)

Irene Lee

John Lipsky (Retired on 20 April 2018)

Heidi Miller

David Nish

Jonathan Symonds

Jackson Tai

Mark Tucker

Pauline van der Meer Mohr

Total

Total ($000)

Footnotes

2018

2017

2018

2017

2018

2017

Fees1

Benefits2

Total

3

4, 13

13

5, 6, 14

6, 13, 14

7, 13

8, 13

13

9, 14

10, 13

11

12, 14

154

171

161

255

200

38

361

66

573

187

653

228

1,500

239

4,786

6,383

474

174

132

269

215

162

300

199

571

158

639

194

500

239

6

23

4

13

2

3

5

—

9

11

1

47

97

17

4,226

5,636

238

317

12

16

5

22

8

9

8

25

18

18

2

43

318

16

520

693

160

194

165

268

202

41

366

66

582

198

654

275

1,597

256

5,024

6,700

486

190

137

291

223

171

308

224

589

176

641

237

818

255

4,746

6,329

1  Fees include a travel allowance of £4,000 for non-UK-based non-executive Directors.
2  Benefits include taxable expenses such as accommodation, travel and subsistence relating to attendance at Board and other meetings at HSBC Holdings' registered 

office. Amounts disclosed have been grossed up using a tax rate of 45%, where relevant. 
Includes fees of £106,000 in 2018 (£330,000 in 2017) as a Director and Chair of the Audit Committee of HSBC North America Holdings Inc.

3 
4  Resigned as a member of the Financial System Vulnerabilities Committee. 
5  Appointed as a member of the Financial System Vulnerabilities Committee on 20 April 2018. Includes fees of £80,000 in 2018 (£75,000 in 2017) as a Director, Deputy 

Chairman and member of the Nomination Committee of The Hongkong and Shanghai Banking Corporation Limited. 

6    The Philanthropic and Community Investment Oversight Committee was demised during 2018. 
7  Appointed as a member of the Group Remuneration Committee on 20 April 2018. Includes fees of £210,000 in 2018 (£187,000 in 2017) as a Director, and member of 

the Audit Committee and the Risk Committee of The Hongkong and Shanghai Banking Corporation Limited and as a Director, member of the Audit Committee and Chair 
of the Risk Committee of Hang Seng Bank Limited. 
Includes fees of £412,000 in 2018 (£427,000 in 2017) as Chair of HSBC North America Holdings Inc. 

8 
9  Appointed as Deputy Group Chairman on 6 August 2018 and appointed as a member of the Group Risk Committee on 20 April 2018. Includes fees of £240,000 

(£382,000 in 2017) as non-executive Chair of HSBC Bank plc, from which he stepped down on 6 August 2018.   

10  Appointed as a member of the Group Audit Committee on 1 December 2018. Appointed as Chair of the GRC on 28 April 2017. As set out in the statement from the Chair 
of the Group Remuneration Committee, the fee for GRC Chair was increased to £120,000 on 1 December 2018, taking into account the increase in the expectations of 
the role of the GRC Chair from a regulatory perspective and the expanded oversight role of the Group Risk Committee following the re-assignment of the work previously 
undertaken by the Conduct & Values Committee and the Financial System Vulnerabilities Committee. 

11  The Group Chairman’s benefits in 2018 included £10,200 in respect of life assurance and £15,426 in respect of healthcare insurance, as approved by the Group 

Remuneration Committee. 

12  Appointed a member of the Group Risk Committee on 20 April 2018. 
13  Appointed as a member of the Nomination & Corporate Governance Committee on 20 April 2018.
14  Conduct and Values Committee was demised during 2018.

The following table sets out the base fee and further fees for additional Board duties such as chairmanship or membership of a 
committee received by directors in 2018.

Position
Non-executive Group Chairman 1
Non-executive Director (base fee)
Deputy Group Chairman 2
Senior Independent Director 2
Group Risk Committee 3

Group Audit, Group Remuneration and Financial System Vulnerabilities Committee

Nomination & Corporate Governance Committee

2018 fees

£

1,500,000

110,000

40,000

54,000

60,000

30,000

60,000

30,000

40,000

25,000

Chair

Member

Chair

Member

Chair

Member

1  Group Chairman does not receive a base fee or any other fees in respect of chairmanship of any other committee.
2  The fees for the Deputy Group Chairman and Senior Independent Director were combined and increased to £375,000 with effect from 1 August 2018.
3  The fee for the Group Risk Committee Chair was increased to £120,000 with effect from 1 December 2018.

196

HSBC Holdings plc Annual Report and Accounts 2018

Non-executive Directors’ interests in shares

(Audited)

The shareholdings of persons who were non-executive Directors in 2018, including the shareholdings of their connected persons, at 
31 December 2018, or date of cessation as a Director, if earlier, are set out below. The following table shows the comparison of 
shareholdings to the company shareholding guidelines.

Shares

Phillip Ameen (retired on 20 April 2018)

Kathleen Casey

Laura Cha

Henri de Castries

Lord Evans of Weardale

Joachim Faber (retired on 20 April 2018)

Irene Lee

John Lipsky (retired on 20 April 2018)

Heidi Miller

David Nish

Jonathan Symonds

Jackson Tai

Mark Tucker

Pauline van der Meer Mohr

Shareholding guidelines
(number of shares)

Share interests
(number of shares)

15,000

15,000

15,000

15,000

15,000

15,000

15,000

15,000

15,000

15,000

15,000

15,000

15,000

15,000

5,000

9,635

10,200

18,064

12,892

93,221

11,172

16,165

4,420

50,000

43,821

56,075

288,381

15,000

Voting results from Annual General Meeting

The following table summarises the voting results at our AGM.

Annual General Meeting voting results

Remuneration report (2018 AGM)

Remuneration policy (2016 AGM)

1  Votes cast. 

For1

97.00%

Against1

3.00%

Withheld

–

10,062,767,783

311,311,586

31,562,311

96.05%

8,887,168,002

3.95%

365,908,568

–

35,165,873

Implementation of remuneration policy in 2019 for executive Directors

The following table summarises how each element of pay will be implemented in 2019.

Implementation of remuneration policy in 2019

Summary of operation

Group Chief Executive

Group Chief Financial
Officer

Group Chief Risk Officer

Base salary (£)

3.3% increase with effect from 1 March 2019

Fixed pay allowance (£) No change

Cash in lieu of pension No change

Benefits

No change

1,240,000

1,700,000

723,000

950,000

723,000

950,000

30% of base salary

Same benefit provisions will be made available to executive Directors

Annual incentive

No change in maximum opportunity

Maximum opportunity will be 215% of base salary

Long-term incentive

No change in maximum opportunity

Maximum opportunity will be 320% of base salary

Annual incentive scorecards

The weightings and performance measures for the 2019 annual 
incentive award for executive Directors are disclosed below. The 
performance targets for the annual incentive are commercially 
sensitive and it would be detrimental to the Group’s interests to 
disclose them at the start of the financial year. Subject to

commercial sensitivity, we will disclose the targets for a given year 
in the Annual Report and Accounts for that year in the Directors‘ 
remuneration report.

2019 annual incentive scorecards

Executive Directors will be eligible for an annual incentive award 
of up to 215% of base salary.

2019 annual incentive scorecards measures and weightings

Group Chief Executive1

Group Chief Financial Officer

Group Chief Risk Officer

Measures
Profit before tax ($bn)
RoTE

Revenue growth

Positive jaws

Capital metrics

Strategic priorities

Risk and compliance

Personal objectives

Total

1  Strategic priorities includes financial/quantitative metrics with a 25% weighting.

%

10.0

5.0

10.0

5.0

5.0

30.0

25.0

10.0

100.0

%

10.0

8.3

–

10.0

16.7

20.0

25.0

10.0

100.0

%

10.0

3.3

–

–

6.7

15.0

45.0

20.0

100.0

HSBC Holdings plc Annual Report and Accounts 2018

197

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report 

Long-term incentives

Details of the performance measures and targets for LTI awards to 
be made in 2019, in respect of 2018, are provided on page 189.

The performance measures and targets for awards to be made in 
respect of 2019, granted in 2020, will be provided in the Annual 
Report and Accounts 2019.

Additional remuneration disclosures

This section provides disclosures required under the Hong Kong Ordinances, Hong Kong Listing Rules, the US Securities and Exchange 
Commission Form 20-F and the Pillar 3 remuneration disclosures.

Employee compensation and benefits

Executive Directors

The details of compensation paid to executive Directors for the year ended 31 December 2018 are set out below.

Emoluments

Basic salaries, allowances and benefits in kind

Pension contributions
Performance-related pay paid or receivable3
Inducements to join paid or receivable

Compensation for loss of office

Notional return on deferred cash

Total

Total ($000)

John Flint1

Stuart Gulliver2

Iain Mackay

Marc Moses

2018

£000

2,863

—

5,505

—

—

54

8,422

11,232

2017

£000

—

—

—

—

—

—

—

—

2018

£000

534

—

282

—

—

41

857

1,143

2017

£000

3,896

—

2,127

—

—

63

6,086

7,834

2018

£000

1,984

—

1,088

—

—

33

3,105

4,141

2017

£000

1,961

—

3,566

—

—

42

5,569

7,168

2018

£000

1,911

—

3,556

—

—

33

5,500

7,335

2017

£000

1,914

—

3,590

—

—

42

5,546

7,139

1  John Flint succeeded Stuart Gulliver as Group Chief Executive with effect from 21 February 2018 and his remuneration in this table is in respect of services provided as 

an executive Director.

2  Details of payments made to Stuart Gulliver after he stepped down from the Board on 20 February 2018 are provided on page 190.
3 

Includes the value of the deferred and LTI awards at grant.

The aggregate amount of Directors' emoluments (including both 
executive Directors and non-executive Directors) for the year 
ended 31 December 2018 was $30,550,208. As per our policy, 
benefits in kind may include, but are not limited to, the provision 
of medical insurance, income protection insurance, health 
assessment, life assurance, club membership, tax assistance, 
Hong Kong accommodation, car benefit, travel assistance and 
relocation costs (including any tax due on these benefits, where 
applicable). Post-employment medical insurance benefit was 
provided to former Directors, Douglas Flint of £4,563 ($6,085), 
Alexander Flockhart of £5,463 ($7,286), and Stuart Gulliver of 
£2,840 ($3,787) during the year ended 31 December 2018. 
Amounts are converted into US dollars based on the average year-
to-date exchange rates for the respective year.

Emoluments of senior management and five highest 
paid employees

The following table sets out the details of emoluments paid to 
senior management (in this case, executive Directors and Group 
Managing Directors of the Group) for the year ended 31 December 
2018, or for the period of appointment in 2018 as a Director or 
Group Managing Director. Details of the remuneration paid to the 
five highest paid employees, comprising two executive Directors 
and three Group Managing Directors of the Group, for the year 
ended 31 December 2018, are also presented.

Emoluments

Basic salaries, allowances and benefits in kind

Pension contributions
Performance-related pay paid or receivable1
Inducements to join paid or receivable

Compensation for loss of office

Total

Total ($000)

1 

Includes the value of deferred shares awards at grant.

Five highest paid employees

Senior management

£000

14,982

10

19,696

—

—

34,688

46,260

£000

39,285

188

40,519

—

—

79,992

106,678

198

HSBC Holdings plc Annual Report and Accounts 2018

Emoluments by bands

Hong Kong dollars

US dollars

Number of 
highest paid employees

Number of 
senior management

$2,000,001 – $2,500,000

$16,000,001 – $16,500,000

$17,000,001 – $17,500,000

$24,500,001 – $25,000,000

$27,500,001 – $28,000,000

$32,000,001 – $32,500,000

$33,500,001 – $34,000,000

$34,500,001 – $35,000,000

$35,500,001 – $36,000,000

$38,000,001 – $38,500,000

$39,500,001 – $40,000,000

$41,500,001 – $42,000,000

$46,000,001 – $46,500,000

$50,000,001 – $50,500,000

$57,000,001 – $57,500,000

$58,000,001 – $58,500,000

$69,500,001 – $70,000,000

$84,000,001 – $84,500,000

$93,000,001 – $93,500,000

$255,182 – $318,978

$2,041,457 – $2,105,253

$2,169,048 – $2,232,844

$3,125,981 – $3,189,777

$3,508,754 – $3,572,550

$4,082,914 – $4,146,710

$4,274,301 – $4,338,096

$4,401,892 – $4,465,687

$4,529,483 – $4,593,278

$4,848,461 – $4,912,256

$5,039,847 – $5,103,643

$5,295,029 – $5,358,825

$5,869,189 – $5,932,984

$6,379,553 – $6,443,349

$7,272,691 – $7,336,486

$7,400,282 – $7,464,077

$8,867,579 – $8,931,374

$10,717,649 – $10,781,445

$11,865,969 – $11,929,764

—

—

—

—

—

—

—

—

—

—

—

—

—

—

1

1

1

1

1

1

1

1

1

1

2

1

1

1

1

1

1

1

1

1

1

1

1

1

Pillar 3 remuneration disclosures

Remuneration for all employees

Remuneration policy overview and governance

Our remuneration strategy is designed to reward competitively the 
achievement of long-term sustainable performance, and attract 
and motivate the very best people, regardless of gender, ethnicity, 
age, disability or any other factor unrelated to performance or 
experience with the Group. We believe that remuneration is an 
important tool for instilling the right behaviours, and driving and 
encouraging actions that are aligned to organisational values and 
the long-term interests of our stakeholders.

Our remuneration strategy, as approved by the Group 
Remuneration Committee, is based on the following principles:

•  An alignment to performance at all levels (individual, business 
and Group) taking into account both ‘what’ has been achieved 
and ‘how’ it has been achieved. The ‘how’ helps ensure that 
performance is sustainable in the longer term, consistent with 
HSBC’s values and risk and compliance standards.

•  Being informed, but not driven by, market position and 

practice. Market benchmarks are sourced through independent 
specialists and provide an indication of the range of pay levels 
and employee benefits provided by our competitors.

•  Considering the full-market range when making pay decisions 
for employees, taking into account the individual’s and the 
Group’s performance in any given year. An individual’s pay will 
vary depending upon their performance.

•  Compliance with relevant regulation across all of our countries 

and territories. 

Based on these principles, our approach to determining 
remuneration is based on the following objectives:  

•  Offering our employees a competitive total reward package. 

This includes market competitive fixed pay levels, which ensure 
our employees are able to meet their basic day-to-day needs.

•  Maintaining an appropriate balance between fixed pay, variable 

pay and employee benefits, taking into consideration an 
employee’s seniority, role, individual performance and the 
market.

•  Ensuring variable pay is awarded on a discretionary basis and 
dependent upon Group, business and individual performance.

•  Offering employee benefits that are valued by a diverse 

workforce, appropriate at the local market level and support 
HSBC’s commitment to employee well-being.

•  Promoting employee share ownership through variable pay 

deferral or voluntary enrolment in an all-employee share plan.

•  Linking reward packages to performance and behaviour with 
no bias towards an individual’s ethnicity, gender, age, or any 
other characteristic.

The remuneration policy applies for all employees on a Group-wide 
basis. 

Governance and role of relevant stakeholders

The Committee is responsible for setting the principles, 
parameters and governance framework for the Group‘s 
remuneration policy applicable to all Group employees. The 
Committee also reviews the effectiveness and compliance of the 
Group's reward strategy.

All members of the Committee are independent non-executive 
Directors of HSBC Holdings plc. Details of the roles, responsibility 
and membership of the Committee, including other committees 
and senior management that the Committee engages with, are set 
out on page 163. Activities and advisers used by the Committee 
are detailed on page 184. 

The Committee reviewed the Group's remuneration policy in 
2018 and made no material changes to the policy and its 
implementation for 2018.

HSBC Holdings plc Annual Report and Accounts 2018

199

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report 

Link between risk, performance and reward

Our remuneration practices promote sound and effective risk 
management while supporting our business objectives. 

The key features of our remuneration framework, which (subject to 
compliance with local laws and regulations) help enable us to 
achieve alignment between risk, performance and reward, are 
detailed in the following table.

Alignment between risk and reward

Framework
elements

Variable pay
pool and
individual
performance
scorecard

Application

The Group variable pay pool is expected to move in line with Group performance. We also use a countercyclical funding methodology, 
with both a floor and a ceiling, and the payout ratio reducing as performance increases to avoid pro-cyclicality. The floor recognises that 
even in challenging times, remaining competitive is important. The ceiling recognises that at higher levels of performance it is not always 
necessary to continue to increase the variable pay pool, thereby limiting the risk of inappropriate behaviour to drive financial 
performance.
The main quantitative and qualitative performance and risk metrics used for assessment of performance include:
•  Group and business unit performance: An evaluation of overall Group and business unit performance provided by Finance is 

• 

considered by the Group Remuneration Committee when determining the Group variable pay pool and the variable pay pool for each 
business unit. Where performance in a year is weak, as measured by profits, this will have a direct and proportionate impact on the 
pool. Judgement is exercised to ensure that the pool is adjusted for appropriate current and future risks taking into consideration 
performance against the risk appetite statement (‘RAS’), annual operating plan and global conduct outcomes. Fines, penalties and 
provisions for customer redress are automatically included in the Committee’s definition of profit.
Individual performance: Assessment of performance is made with reference to a balanced scorecard of clear and relevant objectives. 
Risk and compliance objectives are included in the performance scorecard of senior management and a mandatory global risk 
objective is included in the scorecard of all other employees. All employees receive a behaviour rating as well as a performance rating, 
which ensures performance is assessed not only on what is achieved but also on how it is achieved. Therefore, variable pay of 
individuals is expected to reflect Group performance, their individual behaviour rating and performance rating determined against their 
performance objectives for the year, which are aligned to the Group's strategic actions, risk objectives and adherence to the HSBC 
Values.

Remuneration
for Control
Function staff

•  The performance and reward of individuals in Control Functions, including risk and compliance employees, are assessed according to 
a balanced scorecard of objectives specific to the functional role they undertake. This is to ensure their remuneration is determined 
independent of the performance of the business areas they control.

•  The Committee is responsible for approving the remuneration recommendations for the Group Chief Risk Officer and senior 

management in Control Functions.

Variable pay
adjustments
and conduct
recognition

Malus

Clawback

•  Group policy is for Control Functions staff to report into their respective function. Remuneration decisions for senior functional roles 

are led by, and must carry the approval of, the global function head.

•  The variable pay pool for Control Functions is determined centrally, without influence from the relevant business areas.
•  Remuneration is carefully benchmarked with the market and internally to ensure it is set at an appropriate level.

•  Variable pay awards may be adjusted downwards in circumstances including:
–  detrimental conduct, including conduct that brings HSBC into disrepute;
–  involvement in events resulting in significant operational losses, or events that have caused or have the potential to cause   

significant harm to HSBC; and

–  non-compliance with the HSBC Values and other mandatory requirements or policies.

•  Rewarding positive conduct may take the form of use of our global recognition programme, At Our Best, or positive adjustments to 

variable pay awards. These are used where exceptional behaviours have been demonstrated that go beyond the normal course of an 
employee’s responsibilities. This can also happen when an employee sets an outstanding example of the HSBC Values.

Malus can be made to unvested deferred awards granted in prior years. It may be applied in circumstances including:
•  detrimental conduct, including conduct that brings the business into disrepute;
•  past performance being materially worse than originally reported;
•  restatement, correction or amendment of any financial statements; and
• 

improper or inadequate risk management.

Clawback can be applied to vested or paid awards granted to Material Risk Takers ('MRTs') on or after 1 January 2015 for a period of 
seven years. From 2016 onwards, this period may be extended to 10 years for employees under the PRA's Senior Managers Regime in 
the event of ongoing internal/regulatory investigation at the end of the seven-year period. Clawback may be applied in circumstances 
including:
•  participation in, or responsibility for, conduct that results in significant losses;
•  failing to meet appropriate standards and propriety;
•  reasonable evidence of misconduct or material error that would justify, or would have justified, summary termination of a contract of 

employment; and 

•  a material failure of risk management suffered by HSBC or a business unit in the context of Group risk-management standards, 

policies and procedures.

•  We generally do not operate commission-based sales plans.

Sales
incentives

Identification
of MRTs

• 

Individuals are identified as MRTs if they perform certain specified roles or activities for our regulated entities, or if their total 
compensation exceeds certain threshold. The variable pay awards of MRTs are deferred over a period of three to seven years to ensure 
alignment between the payout realised by them and the long-term performance of the Group. Details of the variable pay structure, the 
deferral and retention period applied to MRTs, in accordance with the applicable local regulations, are detailed in the following table. 

200

HSBC Holdings plc Annual Report and Accounts 2018

Remuneration structure

Total compensation (fixed pay and variable pay) is the key focus of 
our remuneration framework, with variable pay differentiated by 
performance and adherence to the HSBC Values. The key features 

and design characteristics of our remuneration framework that 
apply on a Group-wide basis, subject to compliance with local 
laws, are set out below:

Overview of remuneration structure for employees

Remuneration components
and objectives

Application

Fixed pay
Attract and retain 
employees by paying 
market competitive pay for 
the role, skills and 
experience required for the 
business.

•  Fixed pay may include salary, fixed pay allowance, cash in lieu of pension and other cash allowances in accordance with 
local market practices. These pay elements are categorised as fixed pay as they are based on predetermined criteria, are 
non-discretionary, are transparent and are not reduced based on performance.

•  Fixed pay represents a higher proportion of total compensation for more junior employees.
•  All elements of fixed pay are fixed and may change to reflect an individual’s position, role or grade, cost of living in the 

country, individual skills, competencies, capabilities and experience, as may be evidenced by sustained strong performance 
of the individual.

•  Fixed pay is generally delivered in cash on a monthly basis. However, the fixed pay allowance of executive Directors is 

delivered in shares.

Benefits
Ensure market 
competitiveness and 
provide benefits in 
accordance with local 
market practice.

Annual incentive
Incentivise and reward 
performance based on 
annual financial and non-
financial measures 
consistent with the 
medium- to long-term 
strategy, stakeholder 
interests and adherence to 
HSBC Values.

Deferral
Alignment with the 
medium- to long-term 
strategy, stakeholder 
interests and adherence to 
the HSBC Values.

•  Benefits may include, but are not limited to, the provision of a pension, medical insurance, life insurance, health 

assessment and relocation allowances.

•  All employees are eligible to be considered for a discretionary variable pay award. Individual awards are determined on the 

basis of individual performance against their performance objectives for the year, which are aligned to the Group’s 
strategic actions, a global risk objective, and adherence to the HSBC Values and business principles.    

•  There is a process to identify behavioural transgressions for all employees during the year to ensure compliance with Group 
policies and procedures, and other expected behaviours. Such transgressions are taken into consideration in determining 
any current year adjustments to variable pay.  

•  Annual incentives represent a higher proportion of total compensation for more senior employees and will be more closely 

aligned to Group and business performance as seniority increases. 

•  Variable pay awards for all Group employees identified as MRTs under European Union Regulatory Technical Standard 

604/2014 are limited to 200% of fixed pay.1

•  All awards are subject to malus and awards granted to employees identified as MRTs are subject to clawback (see section 

on variable pay adjustment, malus and clawback).

•  Awards are generally paid in cash and shares. For MRTs, at least 50% of the awards are in shares and/or where required by 

regulations, in units linked to asset management funds.

•  A portion of the annual incentive award may be deferred and vest over a period of three years, five years or seven years.

•  A deferral approach is applicable to all employees across the Group to defer a portion of annual incentive awards above a 

specified threshold. The deferred variable pay is delivered through HSBC shares. Vesting of deferred awards will be 
annually over a three-year period with 33% vesting on the first and second anniversaries of grant and 34% on the third 
anniversary.

•  For MRTs identified in accordance with the PRA and Financial Conduct Authority (‘FCA’) remuneration rules, awards are 

generally subject to a minimum 40% deferral (60% for awards of £500,000 or more) over a minimum period of three years2. 
A longer deferral period is applied for certain MRTs as follows:
–  five years for individuals identified in a risk-manager MRT role under the PRA and FCA remuneration rules. This reflects 
the deferral period prescribed by both the PRA and the European Banking Authority ('EBA') for individuals performing 
key senior roles with the Group; or

–  seven years for individuals in PRA-designated senior management functions, being the deferral period mandated by the 

PRA as reflecting the typical business cycle period.

• 

Individuals based outside the UK who have not been identified at the Group level as an MRT, but who are identified as 
MRTs under local regulations, are generally subject to a three-year deferral period. In Germany, a five-year deferral period is 
applied for members of the local management board and individuals in managerial roles reporting into the management 
board. In Malta, a five-year deferral period is applied for executive Committee members. Local MRTs are also subject to a 
minimum deferral rates discussed above, except in China (where a minimum deferral rate of 50% is applied for the Chief 
Executive Officer in China), Germany (where a minimum deferral rate of 60% is applied for members of the local 
management board and individuals in managerial roles reporting into the management board) and Oman (where a 
minimum deferral rate of 45% is applied).

•  Where an employee is subject to two sets of regulations, the requirement that is specific to the sector and/or country in 

which the individual is working is applied, subject to meeting the minimum requirements applicable under each regulation.
•  All deferred awards are subject to malus provisions, subject to compliance with local laws. Awards granted to MRTs on or 

after 1 January 2015 are also subject to clawback.

•  HSBC operates an anti-hedging policy for all employees. This prohibits employees from entering into any personal hedging 

strategies in respect of HSBC securities.

Deferral instruments
Alignment with the 
medium- to long-term 
strategy, stakeholder 
interests and adherence to 
the HSBC Values.

•  For all employees, other than MRTs identified in accordance with the PRA and FCA remuneration rules or other similar local 
rules, the underlying instrument for all deferred awards is HSBC shares to ensure alignment between the long-term interest 
of our employees and the interest of shareholders.  

•  For Group and local MRTs, excluding executive Directors where deferral is typically in the form of shares only, a minimum 
of 50% of the deferred awards is in HSBC shares and the balance is deferred into cash. In accordance with local regulatory 
requirements, for local MRTs in Poland, 50% of the deferred awards are delivered in an instrument linked to the 
performance of the local entity and the balance in deferred cash. For local MRTs in Brazil and Oman, 100% of the deferred 
amount is delivered in shares or linked to the value of shares.

•  For some employees in our asset management business, where required by the regulations applicable to asset 

management entities within the Group, at least 50% of the deferred awards is linked to fund units reflective of funds 
managed by those entities, with the remaining portion of deferred awards being in the form of deferred cash awards.

HSBC Holdings plc Annual Report and Accounts 2018

201

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report 

Overview of remuneration structure for employees (continued)

Remuneration components
and objectives

Application

Post-vesting retention 
period
Ensure appropriate 
alignment with 
shareholders.

•  Variable pay awards made in HSBC shares or linked to relevant fund units granted to MRTs, identified in accordance with 

the PRA and FCA remuneration rules, are generally subject to a one-year retention period post-vesting. Local MRTs (except 
those in Brazil, France, Oman and Russia) are also generally subject to a one-year retention period post-vesting. For local 
MRTs in Brazil, France and Russia, a six-month retention period is applied. No retention period is applied for local MRTs in 
Oman. 

•  MRTs who are subject to a five-year deferral period, except senior management or individuals in PRA- and FCA-designated 

Long-term incentive 
awards (‘LTI’)
Align the medium- to long-
term strategy with 
stakeholder interests and 
adherence to the HSBC 
Values.

Shareholding 
requirement
Align interests of senior 
management with 
shareholders' interests.

Buy-out awards
Support recruitment of 
talent.

Guaranteed variable 
remuneration
Support recruitment of 
talent.

Severance payments
Adhere to contractual 
agreements with 
involuntary leavers.

senior management functions, have a six-month retention period applied to their awards.

•  Only executive Directors are eligible to be considered for an LTI award. See details on page 189.

•  All executive Directors and Group Managing Directors of HSBC Holdings are subject to a minimum shareholding 

requirement. Details are set out on page 191.

•  The minimum shareholding requirement must be achieved by 2019 or within five years of their appointment, whichever is 

later.

•  Buy-out awards may be offered if an individual holds any outstanding unvested awards that are forfeited on resignation 

from the previous employer.

•  The terms of the buy-out awards will not be more generous than the terms attached to the awards forfeited on cessation of 

employment with the previous employer.

•  Guaranteed variable remuneration is awarded in exceptional circumstances for new hires, and is limited to the individual’s 

first year of employment only.

•  The exceptional circumstances where HSBC would offer a guaranteed variable remuneration would typically involve a 

critical new hire and would also depend on factors such as the seniority of the individual, whether the new hire candidate 
has any competing offers and the timing of the hire during the performance year.

•  Where an individual’s employment is terminated involuntarily for gross misconduct then, subject to compliance with local 

laws, the Group’s policy is not to make any severance payment in such cases. For such individuals, all outstanding 
unvested awards are forfeited. 

•  For other cases of involuntary termination of employment, any severance that may be determined to be paid to an 

individual will take into consideration the performance of the individual, contractual notice period, applicable local laws 
and circumstances of the case.

•  Where an individual’s employment is terminated involuntarily (except where an individual is dismissed for gross 

misconduct), all outstanding unvested awards will normally continue to vest in line with the applicable vesting dates. 
Where relevant, any performance conditions attached to the awards, and malus and clawback provisions, will remain 
applicable to those awards.

•  Severance amounts awarded to MRTs are considered as fixed pay where such amounts include: (i) payments of fixed 
remuneration that would have been payable during the notice and/or consultation period; (ii) statutory severance 
payments; (iii) payments determined in accordance with any approach applicable in the relevant jurisdictions; and (iv) 
payments made to settle a potential or actual dispute.

1  Shareholders approved the increase in the maximum ratio between the fixed and variable components of total remuneration from 1:1 to 1:2 at the 2014 Annual General 

Meeting held on 23 May 2014 (98% in favour). The Group has also used the discount rate of 15.3% for individuals with seven-year deferral period and 7.7% for 
individuals with five-year deferral period. This discount rate was used for four MRTs in UK and one MRT in Hong Kong. 

2  HSBC does not dis-apply any remuneration rules on proportionality grounds. However, in accordance with the terms of the PRA and FCA remuneration rules, and 
subject to compliance with local regulations, the deferral requirement for MRTs is not applied to individuals where their total compensation is £500,000 or less and 
variable pay is not more than 33% of total compensation. For these individuals, the Group standard deferral applies.

Material Risk Takers

We identify individuals as Material Risk Takers ('MRTs') based on 
the qualitative and quantitative criteria set out in the Regulatory 
Technical Standard (‘RTS’) EU 604/2014. We also identify MRTs 
based on additional criteria developed internally. The following key 
principles underpin HSBC’s identification process:

•  MRTs are identified at Group, HSBC Bank plc (consolidated) 

and HSBC UK Bank plc level.

•  MRTs are also identified at other solo regulated entity level as 

required by the regulations.

•  When identifying an MRT, HSBC considers an employee’s role 
within its matrix management structure. The global business 
and functions that an individual works within takes precedence, 
followed by the geographical location in which they work.

In addition to applying the qualitative and quantitative criteria 
specified in the RTS, we also identified additional MRTs based on 
our own internal criteria, which included compensation thresholds 
and individuals in certain roles and grades who otherwise would 
not be identified as MRTs under the criteria prescribed in the RTS.

The list of MRTs, and any exclusions from it, is reviewed by Chief 
Risk Officers and Chief Operating Officers of the relevant global 

202

HSBC Holdings plc Annual Report and Accounts 2018

functions and businesses. The overall results are reviewed by the 
Group Chief Risk Officer.

The Group Remuneration Committee reviews the methodology, 
key decisions regarding identification, and approves the results of 
the identification exercise, including proposed MRT exclusions.

Management body and senior management

For the purpose of the Pillar 3 remunerations disclosures, 
executive Directors and non-executive Directors are considered to 
be members of the management body. Members of the Group 
Management Board other than the executive Directors are 
considered as senior management. No guaranteed bonus, sign-on 
or severance payments were made to this population for the year 
ended 31 December 2018.

Remuneration disclosures

The following tables set out the remuneration disclosures for 
individuals identified as MRTs for HSBC Holdings plc. 
Remuneration information for individuals who are only identified 
as MRTs at HSBC Bank plc, HSBC UK Bank plc or other solo-
regulated entity levels are included, where relevant, in those 
entities' disclosures.

The 2018 variable pay information included in the following tables 
is based on the market value of awards granted to MRTs. For 
share awards, the market value is based on HSBC Holdings plc’s 

share price at the date of grant (unless indicated otherwise). For 
cash awards, it is the value of awards expected to be paid to the 
individual over the deferral period.

Remuneration – fixed and variable amounts

Executive Directors

Non-executive Directors

Senior management

Number of MRTs

Total fixed
Cash-based1
–  of which: deferred cash

Share-based

–  of which: deferred shares
Total variable2
Cash-based

–  of which: deferred cash
Share-based3
–  of which: deferred shares3
Other forms3
–  of which: deferred3
Total remuneration

4

$m

13.8

6.7

—

7.1

—

16.8

2.5

—

14.3

11.8

—

—

30.6

11

$m

6.3

6.3

—

—

—

—

—

—

—

—

—

—

6.3

16

$m

36.4

36.4

—

—

—

44.7

21.1

12.8

23.6

15.3

—

—

81.1

Total

31

$m

56.5

49.4

—

7.1

—

61.5

23.6

12.8

37.9

27.1

—

—

118.0

1  Cash-based fixed remuneration is paid immediately. 
2  Variable pay awarded in respect of 2018. In accordance with shareholder approval received on 23 May 2014 (98% in favour), for each MRT the variable component of 

remuneration for any one year is limited to 200% of fixed component of the total remuneration.

3  Share-based awards are made in HSBC shares. Vested shares are subject to a retention period of up to one year.

Deferred remuneration at 31 December1

Cash
Total outstanding deferred remuneration2
–  of which:

Unvested

Total amount of outstanding deferred and retained remuneration 
exposed to ex post explicit and/or implicit adjustment

Total amount of amendment during the year due to ex post 
implicit adjustment

Total amount of amendment during the year due to ex post 
explicit adjustment3

Total amount of deferred remuneration paid out in the financial
year

Shares
Total outstanding deferred remuneration2
–  of which:

Unvested

Total amount of outstanding deferred and retained remuneration 
exposed to ex post explicit and/or implicit adjustment

Total amount of amendment during the year due to ex post 
implicit adjustment

Total amount of amendment during the year due to ex post 
explicit adjustment3

Total amount of deferred remuneration paid out in the financial 
year4

Other forms
Total outstanding deferred remuneration2
–  of which:

Unvested

Total amount of outstanding deferred and retained remuneration 
exposed to ex post explicit and/or implicit adjustment

Total amount of amendment during the year due to ex post 
implicit adjustment

Total amount of amendment during the year due to ex post 
explicit adjustment3

Total amount of deferred remuneration paid out in the financial 
year4

Executive 

Directors

$m

2.7

2.7

2.7

—

—

4.6

60.7

56.5

60.7

(10.9)

—

21.8

—

—

—

—

—

—

Non-executive
Directors

$m

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

Senior 

management

$m

24.4

24.4

24.4

—

—

12.4

57.1

48.7

57.1

(9.7)

—

31.3

—

—

—

—

—

—

Total

$m

27.1

27.1

27.1

—

—

17.0

117.8

105.2

117.8

(20.6)

—

53.1

—

—

—

—

—

—

1  This table provides details of balances and movements during performance year 2018. For details of variable pay awards granted for 2018, please refer to the 

remuneration tables above. Deferred remuneration is made in cash and/or shares. Share-based awards are made in HSBC shares.
Includes unvested deferred awards, and vested deferred awards subject to retention period as at 31 December 2018.
Includes any amendments due to malus or clawback. Page 200 provides details of in-year variable pay adjustments. 

2 
3 
4  Shares are considered as paid when they vest. Vested shares are valued using the sale price or the closing share price on the business day immediately preceding the 

vesting day.

HSBC Holdings plc Annual Report and Accounts 2018

203

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Director’s remuneration report 

Other MRTs (non-senior management)

Remuneration – fixed and variable amounts

Number of MRTs

Total fixed
Cash-based1
–  of which: deferred cash

Share-based

–  of which: deferred shares
Total variable2
Cash-based

–  of which: deferred cash
Share-based3
–  of which: deferred shares3
Other forms3
–  of which: deferred shares3
Total remuneration

Investment
banking

Retail
 banking

Asset
management

Corporate
functions

Independent
control
functions

All other

628

$m

388.6

388.6

—

—

—

385.6

188.1

95.9

197.5

106.7

—

—

167

$m

90.6

90.6

—

—

—

83.1

40.6

20.1

42.5

22.6

—

—

27

$m

17.9

17.9

—

—

—

17.0

8.4

4.1

4.6

2.4

4.0

2.4

144

$m

77.6

77.6

—

—

—

75.1

37.0

17.9

38.1

20.0

—

—

151

$m

60.9

60.9

—

—

—

45.8

23.1

9.6

22.6

11.1

0.1

—

64

$m

40.9

40.9

—

—

—

39.5

19.4

10.4

20.1

11.5

—

—

Total

1,181

$m

676.5

676.5

—

—

—

646.1

316.6

158.0

325.4

174.3

4.1

2.4

774.2

173.7

34.9

152.7

106.7

80.4

1,322.6

1  Cash-based fixed remuneration is paid immediately. 
2  Variable pay awarded in respect of 2018. In accordance with shareholder approval received on 23 May 2014 (98% in favour), for each MRT the variable component of 

remuneration for any one year is limited to 200% of the fixed component of the total remuneration.

3  Share-based awards are made in HSBC shares and/or linked to notional fund units in the HSBC World Selection Balanced Portfolio. Vested shares are subject to a 

retention period of up to one year.

Guaranteed bonus, sign-on and severance payments

Guaranteed bonus and sign-on payments1
Made during year ($m)

Number of beneficiaries
Severance payments2
Awarded during year ($m)

Number of beneficiaries

Highest such award to a single person ($m)

Paid during year ($m)

Number of beneficiaries

Investment
banking

Retail
banking

Asset
management

Corporate
functions

Independent
control
functions

All other

Total

20.1

22

17.8

18

5.4

14.0

18

1.7

2

5.7

9

2.6

5.3

8

—

—

—

—

—

—

—

1.8

3

0.9

2

0.6

0.4

2

—

—

1.0

4

0.3

1.0

4

—

—

1.8

4

0.8

1.6

3

23.6

27

27.2

37

—

22.3

35

1  No sign-on payments were made in 2018. A guaranteed bonus is awarded in exceptional circumstances for new hires, and in the first year only. The circumstances 
where HSBC would offer a guaranteed bonus would typically involve a critical new-hire, and would also depend on factors such as the seniority of the individual, 
whether the new-hire candidate has any competing offers and the timing of the hire during the performance year.
Includes payments such as payment in lieu of notice, statutory severance, outplacement service, legal fees, ex-gratia payments and settlements (excludes pre-existing 
benefit entitlements triggered on terminations).

2 

204

HSBC Holdings plc Annual Report and Accounts 2018

Deferred remuneration at 31 December1

Investment

banking Retail banking

Asset
management

Corporate
functions

Cash
Total outstanding deferred remuneration2
–  of which:

Unvested

Total amount of outstanding deferred and 
retained remuneration exposed to ex post 
explicit and/or implicit adjustment

Total amount of amendment during the year 
due to ex post implicit adjustment

Total amount of amendment during the year 
due to ex post explicit adjustment3

Total amount of deferred remuneration paid
out in the financial year

Shares
Total outstanding deferred remuneration2
–  of which:

Unvested

Total amount of outstanding deferred and 
retained remuneration exposed to ex post 
explicit and/or implicit adjustment

Total amount of amendment during the year 
due to ex post implicit adjustment

Total amount of amendment during the year 
due to ex post explicit adjustment3

Total amount of deferred remuneration paid 
out in the financial year4

Other forms
Total outstanding deferred remuneration2
–  of which:

Unvested

Total amount of outstanding deferred and 
retained remuneration exposed to ex post 
explicit and/or implicit adjustment

Total amount of amendment during the year 
due to ex post implicit adjustment

Total amount of amendment during the year 
due to ex post explicit adjustment3

Total amount of deferred remuneration paid 
out in the financial year4

$m

170.2

170.2

$m

33.6

33.6

170.2

33.6

—

—

71.3

252.3

219.2

—

—

13.4

46.5

41.1

252.3

46.5

$m

8.7

8.7

8.7

—

—

4.4

8.7

7.5

8.7

Independent
control
functions

$m

14.8

14.8

All other

$m

17.8

17.8

Total

$m

272.0

272.0

$m

26.9

26.9

26.9

14.8

17.8

272.0

—

—

10.6

52.5

46.2

—

—

5.3

22.0

20.8

—

—

—

—

8.5

113.5

30.6

24.3

412.6

359.1

52.5

22.0

30.6

412.6

(39.2)

(7.2)

(1.4)

(7.4)

(3.5)

(4.9)

(63.6)

—

199.5

—

40.3

—

—

—

—

—

—

—

—

—

—

—

—

—

7.9

4.0

2.7

4.0

(0.3)

—

1.9

—

37.2

—

—

—

—

—

—

—

20.9

0.1

—

0.1

—

—

0.1

—

—

19.8

325.6

—

—

—

—

—

—

4.1

2.7

4.1

(0.3)

—

2.0

1  This table provides details of movements during performance year 2018. For details of variable pay awards granted for 2018, please refer to both the remuneration 
tables above. Deferred remuneration is made in cash and/or shares. Share-based awards are made in HSBC shares and/or linked to notional fund units in the HSBC 
World Selection Balanced Portfolio.
Includes unvested deferred awards, and vested deferred awards subject to retention period as at 31 December 2018.
Includes any amendments due to malus or clawback. Page 200 provides details of in-year variable pay adjustments. 

2 
3 
4  Shares are considered as paid when they vest. Vested shares are valued using the sale price or the closing share price on the business day immediately preceding the 

vesting day.

MRTs’ remuneration by band1

€0 – 1,000,000

€1,000,000 – 1,500,000

€1,500,000 – 2,000,000

€2,000,000 – 2,500,000

€2,500,000 – 3,000,000

€3,000,000 – 3,500,000

€3,500,000 – 4,000,000

€4,000,000 – 4,500,000

€4,500,000 – 5,000,000

€5,000,000 – 6,000,000

€6,000,000 – 7,000,000

€7,000,000 – 8,000,000

€8,000,000 – 9,000,000

€9,000,000 – 10,000,000

€10,000,000 – 11,000,000

€11,000,000 – 12,000,000

Management body

All other

9

1

1

—

—

—

1

1

—

—

1

—

—

—

—

1

804

214

87

36

21

10

5

12

3

3

1

—

—

1

—

—

Total

813

215

88

36

21

10

6

13

3

3

2

—

—

1

—

1

1  Table prepared in euros in accordance with Article 450 of the European Union Capital Requirements Regulation, using the exchange rates published by the European 

Commission for financial programming and budget for December of the reported year as published on its website.

HSBC Holdings plc Annual Report and Accounts 2018

205

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Report of the Directors | Directors’ responsibility statement

Directors’ responsibility statement

The Directors are responsible for preparing the Annual Report and 
Accounts 2018, the Directors’ remuneration report and the 
financial statements in accordance with applicable law and 
regulations.

Company law requires the Directors to prepare financial 
statements for each financial year. Under that law, the Directors 
have prepared the parent company (‘Company’) and Group 
financial statements in accordance with International Financial 
Reporting Standards (‘IFRSs’) as adopted by the European Union. 
In preparing these financial statements, the Directors have also 
elected to comply with IFRSs, issued by the International 
Accounting Standards Board (‘IASB’). Under company law, the 
Directors must not approve the financial statements unless they 
are satisfied that they give a true and fair view of the state of 
affairs of the Company and Group, and of the profit or loss of the 
Company and Group for that period. In preparing these financial 
statements, the Directors are required to:

•  select suitable accounting policies and then apply them 

consistently;

•  make judgements and estimates that are reasonable and 

prudent; 

•  state whether applicable IFRSs as adopted by the European 

Union and IFRSs issued by IASB have been followed, subject to 
any material departures disclosed and explained in the financial 
statements; and

•  prepare the financial statements on a going concern basis 

unless it is inappropriate to presume that the Company and 
Group will continue in business.

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Company’s 
transactions, and disclose with reasonable accuracy at any time 
the financial position of the Company and the Group enabling 
them to ensure that the financial statements and the Directors’ 
remuneration report comply with the Companies Act 2006 and, as 
regards the Group financial statements, Article 4 of the IAS 
Regulation. They are also responsible for safeguarding the assets 
of the Company and the Group, and hence for taking reasonable 
steps for the prevention and detection of fraud and other 
irregularities. 

The Directors are responsible for the maintenance and integrity of 
the Annual Report and Accounts 2018 as they appear on the 
Company’s website. Legislation in the United Kingdom governing 
the preparation and dissemination of financial statements may 
differ from legislation in other jurisdictions.

The Directors consider that the Annual Report and Accounts 2018, 
taken as a whole, is fair, balanced and understandable, and 
provides the information necessary for shareholders to assess the 
Company’s position, performance, business model and strategy.

Each of the Directors, whose names and functions are listed in the 
‘Report of the Directors: Corporate governance report’ on pages 
153 to 157 of the Annual Report and Accounts 2018, confirm that, 
to the best of their knowledge:

•  the Group financial statements, which have been prepared in 
accordance with IFRSs as adopted by the EU, give a true and 
fair view of the assets, liabilities, financial position, and profit or 
loss of the Group; and

•  the management report represented by the Report of the 
Directors includes a fair review of the development and 
performance of the business and the position of the Group, 
together with a description of the principal risks and 
uncertainties that it faces.

The GAC has responsibility, delegated to it from the Board, for 
overseeing all matters relating to external financial reporting. The 
GAC report on page 159 sets out how the GAC discharges its 
responsibilities. 

Disclosure of Information to Auditors

In accordance with section 418 of the Companies Act 2006, the 
Directors’ report includes a statement, in the case of each Director 
in office as at the date the Report of the Directors is approved, 
that:

•  so far as the Director is aware, there is no relevant audit 

information of which the Company’s auditors are unaware; and

•  they have taken all the steps they ought to have taken as a 
Director in order to make themselves aware of any relevant 
audit information and to establish that the Company’s auditors 
are aware of that information.

On behalf of the Board

Mark E Tucker

Group Chairman

19 February 2019

206

HSBC Holdings plc Annual Report and Accounts 2018

Report of the independent auditors to the members of HSBC Holdings plc

Report of the independent auditors to the members of
HSBC Holdings plc
Opinion
In our opinion HSBC Holdings plc’s (‘HSBC’) Group financial statements1 and parent company financial statements:

•  give a true and fair view of the state of the Group’s and parent company's affairs at 31 December 2018 and of the Group’s and parent 

company’s profit and cash flows for the year then ended;

•  have been properly prepared in accordance with IFRSs as adopted by the European Union; and

•  have been prepared in accordance with the requirements of the Companies Act 2006, and as regards the Group financial statements, 

Article 4 of the IAS Regulation.

Basis of these opinions

In expressing this opinion, I believe that the audit evidence I have obtained is sufficient and appropriate. My work has been undertaken, 
and my opinion expressed, in accordance with applicable law and the International Standards on Auditing (UK) as issued by the Financial 
Reporting Council ('FRC') of the United Kingdom. My responsibilities and those of the directors are explained later in this report. 
How the audit approach was structured

This was the fourth year that it has been my responsibility to form this opinion on behalf of PricewaterhouseCoopers LLP ('PwC'), who 
you first appointed on 31 March 2015 in relation to that year’s audit. Over 2,000 partners and staff from member firms of the PwC 
network have spent more than 500,000 hours supporting this report, which in addition to the opinion provides information on how I 
approached the audit, how it changed from the previous year and details of the significant discussions that I, and my senior colleagues, 
had with the Group Audit Committee ('GAC').
The audit approach remained broadly unchanged, and reflects how HSBC is organised. It incorporated four important aspects.
(1) Risk assessment and audit planning at a Group level, having regard to HSBC’s global businesses:

Additional partners led our audit work on three of the global businesses. Global Private Banking was not included because of its relative 
contribution to the financial statements. These partners met regularly with the relevant HSBC management to understand strategy and 
matters which arose throughout the year that could have impacted financial reporting. The partners are specialists in the nature of the 
relevant businesses and were best placed to design the appropriate audit approach for that part of HSBC. They oversaw each PwC 
member firm involved in the audit of that global business and assisted me in my review of their work.
(2) Audit work performed at global shared service centres:

A significant amount of the operational processes which are critical to financial reporting are undertaken in operations centres run by 
HSBC Operations Services and Technology ('HOST') across 11 individual locations. Financial reporting processes are performed in 
HSBC’s 4 Finance Operations Centres. Working closely with me, a partner coordinated the audit work performed by PwC member firms 
in the UK, Poland, China, Sri Lanka, Malaysia, India and Philippines. This work established an end-to-end picture of the key processes that 
supported material balances, classes of transactions and disclosures within the HSBC financial statements. It enabled the team to 
evaluate the effectiveness of the controls over these processes and to consider the implications for the remainder of our audit work. 
Approximately 10% of the controls tested in the audit are undertaken in these sites.
(3) Audit work executed on individual legal entities:

I received opinions from PwC member firms which had been appointed as the external auditors of the Hongkong and Shanghai Banking 
Corporation Limited, HSBC North America Holdings Inc, HSBC Mexico S.A., HSBC Bank Middle East Limited Dubai branch, HSBC Bank 
Canada, HSBC Bank plc, HSBC Bank UK plc, HSBC Global Services (UK) Limited and HSBC Group Management Services Limited 
(together the 'Significant Subsidiaries').
I was in active dialogue throughout the year with the partners responsible for these audits; this included consideration of how well they 
planned and performed their work. My senior colleagues and I visited these Significant Subsidiaries, and attended Audit Committee 
meetings for most of them. We also visited businesses in a further three countries. These visits increased our understanding of some of 
the smaller businesses within HSBC. I also attended meetings with management in each of these Significant Subsidiaries at the year-end.
The audits of these Significant Subsidiaries relied upon work performed by PwC member firms in Australia, China, India, France, and 
Germany. I considered how my Significant Subsidiary audit teams instructed and reviewed the work undertaken in these locations in 
order to ensure the quality and adequacy of their work. Collectively, the PwC member firms completed procedures covering 85% of 
assets, 75% of total operating income and 85% of profit before tax.
(4) Audit procedures undertaken at a Group level and on the parent company:

I ensured that appropriate further work was undertaken for the HSBC Group and parent company. This work included auditing, for 
example, the consolidation of the Group’s results, the preparation of the financial statements, certain disclosures within the Directors' 
remuneration report, litigation provisions and exposures, and management’s entity level and oversight controls relevant to financial 
reporting. 
In March 2018, I chaired a three-day meeting in London of the partners and senior staff from PwC member firms who undertake audits of 
the Significant Subsidiaries. There were no significant changes in this team during 2018. The meeting provided an opportunity for those 
partners and staff to hear directly from HSBC management, including the new Group CEO who outlined his areas of focus. We 
considered during this meeting how our view of significant audit risks had changed.

1  We have audited HSBC Holdings plc’s financial statements which comprise the consolidated and parent company balance sheets as at 31 December 2018, the 

consolidated and parent company income statements and the consolidated and parent company statements of comprehensive income for the year then ended, the 
consolidated and parent company statements of cash flows for the year then ended, the consolidated and parent company statements of changes in equity for the year 
then ended, and the notes to the financial statements, which include a summary of significant accounting policies and other explanatory information. We have also 
audited the consolidated and parent company balance sheets as at 1 January 2018. Certain required disclosures have been presented elsewhere in the Annual Report 
and Accounts 2018, rather than in the notes to the financial statements. These are cross-referenced from the financial statements and are identified as ‘(Audited)’. The 
relevant disclosures are included in the Global businesses and geographical regions sections on pages 47 to 49; the Risk sections on pages 79 to 146; the Capital 
sections on pages 148 to 149; and the Directors' remuneration report disclosures on pages 185 to 197. 

HSBC Holdings plc Annual Report and Accounts 2018

207

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Changes to the audit in 2018

More detailed changes in the approach arose because of:

(1) Changes in the structure and strategy of the HSBC Group

In assessing the Significant Subsidiaries in 2018 I limited work performed on HSBC Bank Middle East Limited to the Dubai branch and 
removed HSBC Private Bank Suisse S.A. because of its relative size. HSBC Bank UK plc, the ring-fenced retail bank, was included for the 
first time because it commenced trading as an independent entity in July 2018. There were no other changes in scope.

(2) Impairment of assets required under IFRS 9 "Financial Instruments"

IFRS 9 was applied from 1 January 2018. It has changed the classification and measurement of assets and liabilities on the balance 
sheet, and the calculation of impairment on assets. With respect to impairment, this has been a substantial exercise for HSBC with 
changes required to processes and controls to comply with the complexities of the accounting standard. I asked a partner who is a 
specialist in IFRS 9 to lead the audit of the processes adopted, assumptions made, and control framework established for both the 
analysis of the transition included in Note 37 and the current year impacts included in the audited credit risk disclosures on pages 79 to 
146. The additional work required drove much of the increased audit fee in both 2018 and 2017.

The work undertaken included a review of over 120 models used to calculate the expected losses, but also considered the controls 
governing the origination, maintenance and necessary adjustments to the data used by these models, much of which had not previously 
been subject to the application of internal controls suitable for financial reporting. 

Time was spent considering how macroeconomic events could impact the calculation of expected loss through the application of forward 
economic guidance. This guidance cannot consider all possible outcomes that could occur in the future, but is an estimate based on 
information available at the date of the financial statements. As this is a new and complex accounting standard, market practice will 
emerge that may lead to refinements in the methodology adopted.

(3) The impact of geopolitical tensions on the macro environment

Geopolitical factors were considered to determine if changes in the approach were required, for example; the impacts of the UK's 
departure from the EU, China-US trade arrangements, tensions in the Middle East and changing oil prices. I specifically considered how 
these matters were reflected in IFRS 9, but more broadly on the valuation of assets and liabilities. IFRS requires financial statements to 
carry certain assets at fair value, as discussed in Note 1. Where this is the case, it is the value on 31 December 2018, and therefore the 
financial statements cannot reflect changes which will occur in the future as a result of these or other events.  

(4) Adding unpredictability to our audit procedures

As required by auditing standards, my team undertook procedures which were deliberately unexpected and could not have reasonably 
been predicted by HSBC management. As an example, the team in the Middle East undertook unannounced cash counts in branches 
during the year. The results of these procedures were consistent with our expectations.

(5) Using the work of others

During 2018 I made more use of evidence provided by others. This included testing of controls performed by Group Internal Audit and 
management themselves in some low risk areas. I also used the work of experts where this is necessary, most notably; the calculation of 
pension liabilities. An increasing number of controls are operated on behalf of HSBC by third parties, where I rely on audit evidence 
provided by other audit firms not part of the PwC network. For example, I obtain a report evidencing the testing of external systems and 
controls supporting HSBC’s payroll and HR processes. In all of these situations, the PwC audit teams reviewed the work undertaken and 
determined it to be acceptable for the purposes of the audit.

(6) Innovations in the audit

My senior colleagues and I are committed to driving innovation and the use of technology in the audit to improve quality and 
consistency. A workshop was held in India for the PwC member firms involved in the audit to explore how work could be enhanced and 
new audit procedures could be undertaken. As a result of this workshop, we identified three areas of focus, Ways of Working, 
Technology Enabled Audit, and Reliance on Others. As a result, we have implemented our ‘Agile’ working methodology and tools to 
deliver sections of the audit more efficiently, such as maximising the use of our own offshore service delivery centres for approximately 
100 audit procedures that can be performed consistently for all audit teams. To make our audit more technology enabled, we developed 
five solutions to automate certain standard audit procedures and increased our use of robotics, data analytics and process intelligence.

Responsibilities of the Directors and auditor

The Directors have, on page 206 acknowledged their responsibility to prepare the financial statements to give a true and fair view; to 
have controls enabling them to be satisfied that the financial statements are free from material misstatement, whether due to fraud or 
error; and, as described below to assess whether the Group and parent company can continue as a going concern. 

It is the sole responsibility of the Directors to ensure that you receive financial statements which are both true and fair. However, an audit 
has an important role in providing confidence in the financial statements that are provided by companies to their members. That 
confidence is based upon independence and objectivity. I can confirm that PwC remained independent of the Group in accordance with 
the ethical requirements that are relevant to the audit of listed public interest entities in the UK, which includes the FRC’s Ethical 
Standard. PwC has also fulfilled its other ethical responsibilities in accordance with these requirements. 

There has been considerable media debate about the impact that other services may have on auditor independence. I reviewed the 
details of services provided by the PwC network of firms and concluded that they were all permitted by the FRC’s Ethical Standard, as 
discussed on page 160, the GAC also rigorously reviewed these other services. The fees for all services provided by members of the PwC 
network is included in Note 7. Of these fees, 94% are for services related to the audit or providing independent assurance, I am working 
with the GAC to ensure that progressively during 2019 our services relate solely to these categories.

The audit opinion does not provide assurance over any particular number or disclosure, but over the financial statements taken as a 
whole. The scope of an audit is sometimes not fully understood. I believe that it is important that you understand the scope in order to 
understand the assurance that my opinion provides. A further description of the scope of an audit is provided on the FRC’s website at 
www.frc.org.uk/auditorsresponsibilities; I recommend that you read this description carefully. 

It is also critical that you understand the inherent limitations of the audit which are disclosed in this description, including the possibility 
that an approach based upon sampling and other audit techniques may not identify all issues.  

208

HSBC Holdings plc Annual Report and Accounts 2018

Report of the independent auditors to the members of HSBC Holdings plc

As in all PwC statutory audits I did specifically address the risk of management override of internal controls, including testing journals 
and evaluating whether there was evidence of bias by the directors that represented a risk of material misstatement due to fraud.

While our audit procedures include obtaining representations that the Group is in compliance with all applicable laws and regulations, an 
audit does not involve testing HSBC’s compliance with each of the very large number of laws and regulations with which the Group, as a 
financial services business, must comply. I and my colleagues apply judgement in selecting the specific laws and regulations as the focus 
of our audit procedures. For example, we focused on business authorisations issued by the Prudential Regulatory Authority because in 
our judgement a breach could lead to a material impact on the financial statements or the Group’s going concern. Audit procedures were 
performed to identify if any such breaches had occurred. These procedures included regularly meeting with some of the Group’s 
regulators, reviewing correspondence with both regulators and legal advisors and meeting with the Group General Counsel. 

Annually the Prudential Regulatory Authority provide questions covering aspects of our audit where they would like further information to 
assist them in their regulatory responsibilities. These questions did not highlight any areas that I had not already considered in our audit.  

Materiality

In order for me to perform my work, I had regard to the concept of materiality. The table provides you with details of how I have 
determined materiality for both the Group and the parent company.

Overall Group materiality $1bn (2017: $900m)

Group

Parent company

$1bn (2017: $900m)

How I determined it

5% of adjusted profit before tax excluding the debit valuation
adjustment and non-qualifying hedges.

Why I believe this is
appropriate

Given the geographically dispersed nature of HSBC and the 
diversity of its banking activities, I believe a standard 
benchmark of 5% of adjusted profit before tax is an 
appropriate quantitative indicator of materiality, although of 
course an item could also be material for qualitative reasons.
I selected adjusted profit before tax, because as discussed on 
page 47, management believes it best reflects the 
performance of HSBC. I excluded the debit valuation 
adjustment and non-qualifying hedges as they are recurring 
items that in my view form part of ongoing business 
performance.

0.75% of total assets. This would result in an overall
materiality of $1.8bn and is therefore capped at the
materiality for the Group.

A benchmark of total assets has been used as the parent 
company’s primary purpose is to act as a holding company 
with investments in the group’s subsidiaries, not to generate 
operating profits and therefore a profit based measure is not 
relevant.
1% is a commonly used measure when determining 
materiality based on total assets. Given the parent company 
has a significant level of external debt, we considered 0.75% 
to be more appropriate. 

When planning the Group audit, I considered if multiple errors might exist which, when aggregated, could exceed $1bn. In order to 
reduce the risk of multiple errors that could aggregate to this amount, I used a lower level of materiality, known as performance 
materiality, of $750m to identify the individual balances, classes of transactions and disclosures that were subject to audit. I asked each 
of the partners reporting to me on the Significant Subsidiaries to work to assigned materiality levels reflecting the size of the operations 
they audited. The overall materialities ranged from $67m (HSBC Mexico S.A.) to $837m (The Hongkong and Shanghai Banking 
Corporation Limited). 

My objective is to obtain reasonable assurance about whether the financial statements are free from material misstatement, whether due 
to fraud or error. Reasonable assurance is not a guarantee that an audit will always detect a material misstatement when it exists. It is 
important to recognise that identifying a material misstatement arising from fraud is more difficult than identifying one arising solely from 
error because fraud generally involves deliberate concealment, collusion or misrepresentation. 

Misstatements are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic 
decisions of users taken on the basis of these financial statements. The misstatements identified during the audit were carefully 
considered to assess if they were individually or in aggregate material. I agreed with the GAC that we would report to them 
misstatements identified during our audit above $50m (2017: $50m), as well as misstatements below those amounts that, in our view, 
warranted reporting for qualitative reasons. I reported several items for both the Group and parent company to the GAC, impacting either 
the absolute level of profit and equity or misclassifications within the financial statements and notes. The Directors concluded that all 
items which remained unadjusted were not material to the financial statements. I agreed with their conclusion. All other significant 
adjustments that we identified in our audit were adjusted by the Group prior to the issuance of the financial statements.

Matters discussed with the GAC

Most of our discussions occur with senior management of the Group. However, we escalate those matters which we believe are most 
important to the GAC for their consideration. I attended each of the 13 GAC meetings held during the year. Part of each meeting involved 
a discussion without management present. I also met with members of the GAC a further 20 times. During these various conversations 
we discussed my observations on a variety of accounting matters, observations on controls over financial reporting, culture and the 
impact of changes in senior management. I can confirm that this report is consistent with the reporting made to the GAC.

During the April meeting, the audit plan was presented. This was supplemented by an update in December on how technology was being 
used in the audit. Throughout the year, this plan was refreshed and revisions discussed with the GAC. For example, given the focus on 
‘jaws’ as an alternative performance measure in external reporting and sensitivity to changes in income and expense recognition 
significantly lower than materiality, I changed our risk assessment and audit effort.

I discussed with the GAC all of the matters that presented the most significant risks of material misstatement in the financial statements. 
They include those that had the greatest effect on the overall audit strategy, and the allocation of resources and effort and are discussed 
below together with an explanation of how the audit was tailored to address these specific areas. To help you understand their impact on 
the audit, I have listed them in order of decreasing audit effort. This is not a list of all audit risks and I do not form an opinion on any one 
area, but on the financial statements overall. The list is similar to last year, with the exception of litigation and regulatory enforcement 
actions, which was not a key audit matter in 2018 as a result of the settlements made by the Group.

HSBC Holdings plc Annual Report and Accounts 2018

209

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance IT Access Management

Discussion with the GAC

The audit approach relies extensively on automated controls and therefore on the effectiveness of controls over IT systems. 
In previous years, we identified and reported that controls over access to applications, operating systems and data in the financial reporting process
required improvements. Access management controls are critical to ensure that changes to applications and underlying data are made in an appropriate
manner. Appropriate access controls contribute to mitigating the risk of potential fraud or errors as a result of changes to applications and data. 
Over the past four years, management implemented remediation activities that have contributed to reducing the risk over access management in the
financial reporting process. The status of the remediation was discussed at several GAC meetings during the year.  
However, issues related to privileged access and business user access remained unresolved on parts of the technology infrastructure, requiring our audit
approach to respond to the risks presented.
This matter was discussed in relation to both the Group and the parent company.

Procedures performed to support our discussions and conclusions

 Highly privileged access was restricted to appropriate personnel.

Access rights were tested over applications, operating systems and databases relied upon for financial reporting. Specifically, the audit tested that:
• New access requests for joiners were properly reviewed and authorised.
• User access rights were removed on a timely basis when an individual left or moved role.
• Access rights to applications, operating systems and databases were periodically monitored for appropriateness.
•
Other areas that were independently assessed included password policies, security configurations, controls over changes to applications and databases
and that business users, developers and production support did not have access to change applications, the operating system or databases in the
production environment.
As a consequence of the deficiencies identified, a range of other procedures were performed:
• Where inappropriate access was identified, we understood the nature of the access, and, where possible, obtained additional evidence on the

appropriateness of the activities performed.

• Additional substantive testing was performed on specific year-end reconciliations (i.e. custodian, bank account and suspense account reconciliations)

and confirmations with external counterparties.

• Testing was performed on other compensating controls such as review controls undertaken by management. 
• Testing was performed over toxic combination controls.
• A list of users’ access permissions was obtained and manually compared to other access lists where segregation of duties was deemed to be of higher

risk, for example users having access to both core banking and payments systems.

Relevant references in the Annual Report and Accounts 2018

GAC Report, page 160.
Effectiveness of internal controls, page 164.

Application of IFRS 9 in the calculation of impairment of loans and advances

Discussion with the GAC

As this is the first year of adoption of IFRS 9, there is limited experience available to back-test the charge for expected credit losses (‘ECL’) with actual
results. There is also a significant increase in the number of data inputs required for the impairment calculation. The data is sourced from a number of
systems that have not been used previously for the preparation of the accounting records. This increases risk around completeness and accuracy of
certain data used to create assumptions and operate the models. 
The global credit environment has remained benign for an extended period of time, in part due to the globally low interest rates and relative strength of
the global economy. However, there are a number of headwinds to the global economy as well as certain regional and country specific risks. As a result,
whilst the current levels of delinquencies and defaults remains low, the risk of impairment remains significant.
At each GAC and Group Risk Committee meeting there was a discussion on changes to risk factors and other inputs within the models, geopolitical risks,
such as the escalating US-China trade wars and the UK's departure from the EU, as well as discussions on individually significant loan impairments.  
The more judgemental interpretations of IFRS 9 made by management continued to be discussed, in particular the application of forward economic
guidance, including the severity and magnitude of modelled downside scenarios; and associated considerations of post model adjustments. 
As the control environment for the calculation of ECL under IFRS 9 continued to be strengthened following initial adoption, we provided updates on the
changes being made and the results of our testing procedures.

Procedures performed to support our discussions and conclusions

• Model performance monitoring controls were tested, including periodic policy and independent model reviews, back testing of performance, and

approval of model changes. 

• Performed risk based substantive testing of models, including independently re-building certain assumptions.
• Tested the review and challenge of multiple economic scenarios by an expert panel and internal governance committee, and assessed the

reasonableness of the multiple economic scenarios and variables using our economic experts.

• Controls over the inputs of critical data, into source system, and the flow and transformation of data between source systems to the impairment

calculation engine were tested. Substantive testing was performed over the critical data used in the year end ECL calculation. 

• Assessed management’s user acceptance testing over the automated calculation of ECL to ensure it is performed in line with business requirements,

as well as independently reviewing the underlying script to validate that the calculation operated as per our expectations. 

• Observed review and challenge forums to assess the ECL output and approval of post model adjustments.
• Tested the approval of the key inputs, assumptions and discounted cash-flows that support the significant individual impairments, and substantively

tested a sample of individually assessed loans.

Relevant references in the Annual Report and Accounts 2018

Credit risk disclosures, page 88.
GAC Report, page 160.
Note 1.2 (d): Financial instruments measured at amortised cost, page 228.
Note 37: Effects of reclassification upon adoption of IFRS 9, page 296.

210 HSBC Holdings plc Annual Report and Accounts 2018

Report of the independent auditors to the members of the HSBC Holdings plc

Investment in associate - Bank of Communications Company, Limited (‘BoCom’)

Discussion with the GAC

For eight consecutive year ends the market value of BoCom has been below the carrying value. At 31 December, the market value based on the share
price was $6.8bn lower than the carrying value.
This is considered an indicator of potential impairment. An impairment test was performed by HSBC using a value in use ('VIU') model to estimate the
investment’s value assuming it continues to be held in perpetuity rather than sold. The VIU was only $300m in excess of the carrying value. On this basis
no impairment was recorded and the share of BoCom’s profits has been recognised in the consolidated income statement.
The VIU model is dependent on many assumptions, both short-term and long-term in nature. These assumptions are derived from a combination of
management estimates, analysts’ forecasts and market data, and are highly judgemental. Given the proximity of the carrying value and VIU, small
changes in some of these assumptions would lead to an impairment. We discussed the appropriateness of these assumptions with the GAC, particularly
those with the greatest sensitivity related to short term cash flows and the minimum level of capital required by BoCom. The focus of this discussion was
on whether the impact of China-US trade tensions and perspectives on the China banking market had been fully reflected. We also reviewed with the GAC
the long term profit growth rate and loan impairment rate, and considered reasonably possible alternatives. In the discussion we specifically considered
whether the assumptions used captured the current levels of uncertainty, both individually and when standing back and considering the output of the
model in aggregate.  

Procedures performed to support our discussions and conclusions

• The conclusions on the appropriateness of the model were reviewed, including an assessment of management's expert.
• A reasonable range for the discount rate used within the model was independently calculated with the assistance of our valuation experts.
•

Inputs used in the determination of assumptions within the model were challenged and corroborating information was obtained with reference to
external market information, third-party sources, including analyst reports, and historical publicly available BoCom information.

• The controls in place over the model, and its mathematical accuracy were tested.
• We observed a meeting in November 2018 between management and senior BoCom executive management, held specifically to identify facts or

circumstances impacting management assumptions.

• Disclosures made in the Annual Report and Accounts 2018 in relation to BoCom were reviewed.
• Representations were obtained from HSBC that the assumptions used were consistent with information currently available to them, both as a

shareholder and to which HSBC are entitled through their participation on BoCom's Board of Directors.

Relevant references in the Annual Report and Accounts 2018

GAC Report, page 160.
Note 1.1(f): Critical accounting estimates and judgements, page 226.
Note 18: Interests in associates and joint ventures, page 265.

Management override of controls - alternative performance measure

Discussion with the GAC

The use of alternative performance measures is common by listed companies to help better explain performance. HSBC use a number, and the GAC has
considered them in detail during the year, specifically assessing the appropriateness of ‘adjusted profit’. 
During the year we discussed with the GAC the potential for the jaws target to be missed. Given the metric is highly sensitive to small changes in revenue
and cost, we concluded that this increased the incentive for management to override controls to meet targets. This change in assessment prompted us to
perform a number of incremental procedures which might indicate that revenue or costs were intentionally misstated. 
We communicated the change in risk assessment during October 2018, and designed a year end testing response as a result. The outcome of our testing
was communicated to the GAC in February 2019.

Procedures performed to support our discussions and conclusions

Reassessed significant judgements in light of the enhanced incentives noted in the risk assessment.
• Performed additional tests on journals, specifically considering cut off and unusual combinations that impact costs and revenue. 
• Performed work over revenue and expenses booked in January 2019 to assess if they were included in the correct period.
• Tested the clearance and appropriateness of classification of aged reconciliation breaks, considering if there was a trend towards only resolving issues

which would improve revenue or reduce costs.

• Considered the accuracy of accruals with a specific focus on the bonus accrual.
• Tested impairment processes at year end, identifying where booking of impairments may have been delayed into FY19 or was close to meeting criteria

for impairment at year end.

Relevant references in the Annual Report and Accounts 2018

GAC Report, page 160.

There were a number of other matters which were covered in the meetings, including;

• the impact of models on the financial statements and the related control environment. The carrying value of almost 70% of the

Group’s total assets is calculated or supported by models and included areas such as loans and advances, calculation of the present
value of inforce policies sold by the insurance businesses and goodwill. Our audit work considered the controls over, inputs into and
reasonableness of the outputs of those models with a material impact;

• internal controls over financial reporting. At the GAC meetings in November 2018 and February 2019, there was an update on the
control environment over financial reporting. I provided information on the aggregate number of new and outstanding control
deficiencies identified by my team and management. Those deemed to be significant in their potential impact on financial reporting,
but not material, were discussed individually; 

• a focus on uncertain tax positions ('UTPs'). During the November GAC meeting, I highlighted the increase in UTP exposure,

particularly in the UK entities due to increased focus from HMRC on UK VAT matters in financial services Groups. This increase in UTP
exposure is consistent with our expectations based on what we’ve seen across the sector and given the nature of the Group’s
business; and 

• a detailed discussion on the quality of the results of quality inspections performed with respect to the audit work of different PwC

member firms on which I rely, and the rotation plans for key audit partners.

HSBC Holdings plc Annual Report and Accounts 2018

211

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Going concern

On page 165, the Directors confirmed their belief it was appropriate to prepare the financial statements on a going concern basis, 
because they believe that the Group and the parent company will continue in business. That statement also included confirmation that 
they had not identified any material uncertainties to either the Group’s or the parent company’s ability to continue as a going concern 
over a period of at least twelve months from the date of their approval of these financial statements. Because not all future events or 
conditions can be predicted, this statement is not a guarantee. I reviewed this statement, and considered HSBC’s budgets, cash flows, 
capital plan and stress tests. There is nothing arising from this review that is materially inconsistent with my understanding and 
information obtained during the audit. Further, there is nothing material that I would add to this statement, or that I wish to draw your 
attention to. 

Other required matters and reporting on other information

The Annual Report and Accounts 2018 contains a considerable amount of other information that is required by regulators or standard 
setters and is outside of the audited financial statements and the auditors’ report. This information, while being unaudited, may still be 
important to your consideration of the performance and position of HSBC, for example risk weighted assets. The Directors are 
responsible for this other information.  

In the table below, I have set out certain areas, my related responsibilities and reporting. Except as outlined in the table, I have not 
provided an audit opinion or any form of assurance. It is important that you understand the limitations in the scope of my responsibility, 
particularly over areas important to considering the future potential of HSBC such as the Viability Statement and how the Group’s key 
risks are managed.

Area of the Annual Report and Accounts 2018

My responsibility

My reporting

Directors’ remuneration report on pages 172 to 205

Those parts of which are marked as audited.

Consider whether the information is properly
prepared.

Other remuneration report disclosures.

Consider whether certain other disclosures
specified by the Companies Act have been made.

In my opinion, this information has been properly
prepared in accordance with the Companies Act
2006.

The other required disclosures have been made.

Other areas

Strategic Report and the Report of the Directors’
on pages 2 to 206.

Viability statement on page 165 which considers 
the longer term sustainability of the Group’s 
business model, as to whether the Directors have 
a reasonable expectation that the Group will be 
able to continue in operation and meet its 
liabilities as they fall due over the period of their 
assessment, and why the Directors consider that 
period to be appropriate.
This includes confirmation of the Directors’ robust 
assessment of principal risks facing the Group, 
including those that would threaten its business 
model, future performance, solvency or liquidity, 
and disclosures describing those risks and how 
they are managed or mitigated.

GAC Report on page 159.

Directors’ statement on page 206 that they 
consider the HSBC Annual Report and Accounts 
2018, taken as a whole, to be fair, balanced and 
understandable and provides the information 
necessary for you to assess HSBC’s position and 
performance, business model and strategy.

Corporate governance report on pages 152 to
171.

All other information in the Annual Report and 
Accounts 2018 aside from the audited financial 
statements and the auditors’ report.

Consider whether they are consistent with the 
audited financial statements.
Consider whether they are prepared in accordance 
with applicable legal requirements.
Report if I have identified any material 
misstatements in either report. This is based on 
my knowledge and understanding of the Group 
and parent company and the environment they 
operate in that was obtained during the audit.

In my opinion, based on the work undertaken in 
the course of the audit, the information in these 
reports is consistent with the audited financial 
statements and prepared in accordance with 
applicable legal requirements.

I have no material misstatements to report.

Review the confirmation and description in the 
light of the knowledge gathered during the audit, 
including making enquiries and considering the 
directors’ processes used to support the 
statements made.
Consider if the statements are aligned with the 
relevant provisions of the UK Corporate 
Governance Code (the ‘Code’).

I have nothing material to draw attention to or to
add to the confirmation or description.

Consider whether it deals appropriately with those
matters that I reported to the GAC.

No exceptions to report.

Consider whether any information found during
the course of the audit would cause me to
disagree.

No disagreements to report.

Consider whether the Directors’ statement 
relating to the parent company’s compliance with 
the Code properly discloses any departure from a 
relevant provision of the Code specified, under the 
Listing Rules, for review by the auditors.

Read the other information and consider whether 
it is materially inconsistent with the financial 
statements or our knowledge gained in the audit, 
or otherwise appears to be materially misstated. I 
am required to perform additional work to validate 
if apparent inconsistencies or misstatements are 
real, and report those matters to you.

Nothing to report following my review.

Nothing to report following my review.

212

HSBC Holdings plc Annual Report and Accounts 2018

Report of the independent auditors to the members of HSBC Holdings plc

Other Reporting 

In addition, I am required to report to you under the Companies Act 2006 if:

• 

I have not received all of the information and explanations required for my audit;

•  adequate accounting records have not been kept by the parent company;

• 

• 

returns adequate for my audit have not been received from branches not visited by PwC; and

the parent company financial statements and the audited part of the Directors’ remuneration report do not agree with the accounting 
records and returns.

I have no exceptions to report as a result of any of these responsibilities.

Use of this report

This report, including the opinions, has been prepared for and only for you, the parent company’s members as a body in accordance with 
Chapter 3 of Part 16 of the Companies Act 2006, and for no other purpose. We do not, in giving these opinions, accept or assume 
responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come except where 
expressly agreed by our prior written consent.

Richard Oldfield (Senior Statutory Auditor)

for and on behalf of PricewaterhouseCoopers LLP

Chartered Accountants and Statutory Auditors

London, United Kingdom

19 February 2019

HSBC Holdings plc Annual Report and Accounts 2018

213

Strategic ReportFinancial Review Financial Statements  Additional Information Corporate Governance Financial statements

Financial statements

Consolidated income statement

Consolidated statement of comprehensive income

Consolidated balance sheet

Consolidated statement of cash flows

Consolidated statement of changes in equity

HSBC Holdings income statement

HSBC Holdings statement of comprehensive income

HSBC Holdings balance sheet

HSBC Holdings statement of cash flows

HSBC Holdings statement of changes in equity

Consolidated income statement

for the year ended 31 December

Net interest income

–  interest income

–  interest expense

Net fee income

–  fee income

–  fee expense

Page

214

215

216

217

218

220

220

221

222

223

Net income from financial instruments held for trading or managed on a fair value basis
Net income/(expense) from assets and liabilities of insurance businesses, including related derivatives,
measured at fair value through profit or loss

Changes in fair value of long-term debt and related derivatives

Changes in fair value of other financial instruments mandatorily measured at fair value through profit or
loss

Gains less losses from financial investments

Dividend income

Net insurance premium income

Other operating income/(expense)

Total operating income

Net insurance claims and benefits paid and movement in liabilities to policyholders

Net operating income before change in expected credit losses and other credit impairment
charges/Loan impairment charges and other credit risk provisions

Change in expected credit losses and other credit impairment charges

Loan impairment charges and other credit risk provisions

Net operating income

Employee compensation and benefits

General and administrative expenses

Depreciation and impairment of property, plant and equipment

Amortisation and impairment of intangible assets

Goodwill impairment of Global Private Banking – Europe

Total operating expenses

Operating profit

Share of profit in associates and joint ventures

Profit before tax

Tax expense

Profit for the year

Attributable to:

–  ordinary shareholders of the parent company

–  preference shareholders of the parent company

–  other equity holders

–  non-controlling interests

Profit for the year

Basic earnings per ordinary share

Diluted earnings per ordinary share

214

HSBC Holdings plc Annual Report and Accounts 2018

Notes

2

3

3

3

3

4

4

6

21

5

18

8

10

10

2018

$m

30,489

49,609

(19,120)

12,620

16,044

(3,424)

9,531

(1,488)

(97)

695

218

75

10,659

885

63,587

(9,807)

53,780

(1,767)

N/A

52,013

(17,373)

(15,353)

(1,119)

(814)

—

2017

$m

28,176

40,995

(12,819)

12,811

15,853

(3,042)

8,426

2,836

155

N/A

1,150

106

9,779

337

63,776

(12,331)

51,445

N/A

(1,769)

49,676

(17,315)

(15,707)

(1,166)

(696)

—

2016

$m

29,813

42,414

(12,601)

12,777

15,669

(2,892)

7,521

1,262

(1,997)

N/A

1,385

95

9,951

(971)

59,836

(11,870)

47,966

N/A

(3,400)

44,566

(18,089)

(16,473)

(1,229)

(777)

(3,240)

(34,659)

(34,884)

(39,808)

17,354

2,536

19,890

(4,865)

15,025

12,608

90

1,029

1,298

14,792

2,375

17,167

(5,288)

11,879

9,683

90

1,025

1,081

15,025

11,879

$

0.63

0.63

$

0.48

0.48

4,758

2,354

7,112

(3,666)

3,446

1,299

90

1,090

967

3,446

$

0.07

0.07

Consolidated statement of comprehensive income

for the year ended 31 December

Profit for the year

Other comprehensive income/(expense)

Items that will be reclassified subsequently to profit or loss when specific conditions are met:

Available-for-sale investments

–  fair value gains

–  fair value gains reclassified to the income statement

–  amounts reclassified to the income statement in respect of impairment losses

–  income taxes

Debt instruments at fair value through other comprehensive income

–  fair value losses

–  fair value gain transferred to the income statement on disposal

–  expected credit losses recognised in the income statement

–  income taxes

Cash flow hedges

–  fair value losses

–  fair value losses reclassified to the income statement

–  income taxes and other movements

Share of other comprehensive income/(expense) of associates and joint ventures

–  share for the year

Exchange differences

–  foreign exchange gains reclassified to income statement on disposal of a foreign operation

–  other exchange differences

–  income tax attributable to exchange differences

Items that will not be reclassified subsequently to profit or loss:

Remeasurement of defined benefit asset/liability
–  before income taxes7
–  income taxes

Changes in fair value of financial liabilities designated at fair value upon initial recognition arising from changes in
own credit risk

–  before income taxes

–  income taxes

Equity instruments designated at fair value through other comprehensive income

–  fair value losses

–  income taxes

Effects of hyperinflation

Other comprehensive income/(expense) for the year, net of tax

Total comprehensive income/(expense) for the year

Attributable to:

–  ordinary shareholders of the parent company

–  preference shareholders of the parent company

–  other equity holders

–  non-controlling interests

Total comprehensive income/(expense) for the year

For footnotes, see page 222.

2018

$m

2017

$m

15,025

11,879

2016

$m

3,446

N/A

N/A

N/A

N/A

N/A

(243)

(168)

(95)

(94)

114

19

(267)

317

(31)

(64)

(64)

(7,156)

—

(7,156)

—

(329)

(388)

59

2,847

3,606

(759)

(27)

(71)

44

283

(4,670)

10,355

8,083

90

1,029

1,153

10,355

146

1,227

(1,033)

93

(141)

N/A

N/A

N/A

N/A

N/A

(192)

(1,046)

833

21

(43)

(43)

9,077

—

8,939

138

2,419

3,440

(1,021)

(2,024)

(2,409)

385

N/A

N/A

N/A

N/A

9,383

21,262

18,914

90

1,025

1,233

21,262

(299)

475

(895)

71

50

N/A

N/A

N/A

N/A

N/A

(68)

(297)

195

34

54

54

(8,092)

1,894

(9,791)

(195)

7

(84)

91

N/A

N/A

N/A

N/A

N/A

N/A

N/A

(8,398)

(4,952)

(6,968)

90

1,090

836

(4,952)

HSBC Holdings plc Annual Report and Accounts 2018

215

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Financial statements

Consolidated balance sheet

Assets

Cash and balances at central banks

Items in the course of collection from other banks

Hong Kong Government certificates of indebtedness

Trading assets

Financial assets designated and otherwise mandatorily measured at fair value through profit or loss

Financial assets designated at fair value

Derivatives

Loans and advances to banks

Loans and advances to customers

Reverse repurchase agreements – non-trading

Financial investments

Prepayments, accrued income and other assets

Current tax assets

Interests in associates and joint ventures

Goodwill and intangible assets

Deferred tax assets

Total assets

Liabilities and equity

Liabilities

Hong Kong currency notes in circulation

Deposits by banks

Customer accounts

Repurchase agreements – non-trading

Items in the course of transmission to other banks

Trading liabilities

Financial liabilities designated at fair value

Derivatives

Debt securities in issue

Accruals, deferred income and other liabilities

Current tax liabilities

Liabilities under insurance contracts

Provisions

Deferred tax liabilities

Subordinated liabilities

Total liabilities

Equity

Called up share capital

Share premium account

Other equity instruments

Other reserves

Retained earnings

Total shareholders’ equity

Non-controlling interests

Total equity

Total liabilities and equity

Notes

11

14

14

15

16

22

18

21

8

23

24

15

25

26

4

27

8

28

32

32

31

31 Dec

2018

$m

162,843

5,787

35,859

238,130

41,111

N/A

207,825

72,167

981,696

242,804

407,433

110,571

684

22,407

24,357

4,450

At

1 Jan
20181

$m

180,621

6,628

34,186

254,410

39,746

N/A

219,818

82,559

949,737

201,553

383,499

114,777

1,006

21,802

23,374

4,714

31 Dec

2017

$m

180,624

6,628

34,186

287,995

N/A

29,464

219,818

90,393

962,964

201,553

389,076

67,191

1,006

22,744

23,453

4,676

2,558,124

2,518,430

2,521,771

35,859

56,331

1,362,643

165,884

5,641

84,431

148,505

205,835

85,342

97,380

718

87,330

2,920

2,619

22,437

34,186

64,492

1,360,227

130,002

6,850

80,864

144,006

216,821

66,536

99,926

928

85,598

4,295

1,614

25,861

34,186

69,922

1,364,462

130,002

6,850

184,361

94,429

216,821

64,546

45,907

928

85,667

4,011

1,982

19,826

2,363,875

2,322,206

2,323,900

10,180

13,609

22,367

1,906

138,191

186,253

7,996

194,249

10,160

10,177

22,250

6,643

139,414

188,644

7,580

196,224

10,160

10,177

22,250

7,664

139,999

190,250

7,621

197,871

2,558,124

2,518,430

2,521,771

1  Balances at 1 January 2018 have been prepared in accordance with accounting policies referred to on page 224. 31 December 2017 balances have not been re-

presented. Information regarding the effects of adoption of IFRS 9 can be found in Note 37.  

The accompanying notes on pages 224 to 309, and the audited sections in: ‘Global businesses and regions’ on pages 47 to 64; ‘Risk’ on 
pages 69 to 147; ‘Capital’ on pages 148 to 151; and ‘Directors’ remuneration report’ on pages 172 to 206 form an integral part of these 
financial statements.

These financial statements were approved by the Board of Directors on 19 February 2019 and signed on its behalf by:

Mark E Tucker

Group Chairman

Ewen Stevenson

Group Chief Financial Officer

216

HSBC Holdings plc Annual Report and Accounts 2018

Consolidated statement of cash flows

for the year ended 31 December

Profit before tax

Adjustments for non-cash items:

Depreciation and amortisation

Net (gain)/loss from investing activities

Share of profits in associates and joint ventures

(Gain)/Loss on disposal of subsidiaries, businesses, associates and joint ventures

Change in expected credit losses gross of recoveries and other credit impairment charges

Loan impairment losses gross of recoveries and other credit risk provisions

Provisions including pensions

Share-based payment expense

Other non-cash items included in profit before tax
Elimination of exchange differences1
Changes in operating assets and liabilities

Change in net trading securities and derivatives

Change in loans and advances to banks and customers

Change in reverse repurchase agreements – non-trading

Change in financial assets designated and otherwise mandatorily measured at fair value

Change in other assets

Change in deposits by banks and customer accounts

Change in repurchase agreements – non-trading

Change in debt securities in issue

Change in financial liabilities designated at fair value

Change in other liabilities

Dividends received from associates

Contributions paid to defined benefit plans

Tax paid

Net cash from operating activities

Purchase of financial investments

Proceeds from the sale and maturity of financial investments

Net cash flows from the purchase and sale of property, plant and equipment

Net cash flows from disposal of customer and loan portfolios

Net investment in intangible assets
Net cash flow on disposal of subsidiaries, businesses, associates and joint ventures2
Net cash from investing activities

Issue of ordinary share capital and other equity instruments

Cancellation of shares

Net sales/(purchases) of own shares for market-making and investment purposes

Purchase of treasury shares

Redemption of preference shares and other equity instruments

Subordinated loan capital issued
Subordinated loan capital repaid3
Dividends paid to shareholders of the parent company and non-controlling interests

Net cash from financing activities

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at 1 Jan

Exchange differences in respect of cash and cash equivalents
Cash and cash equivalents at 31 Dec4
Cash and cash equivalents comprise:

–  cash and balances at central banks

–  items in the course of collection from other banks

–  loans and advances to banks of one month or less

–  reverse repurchase agreements with banks of one month or less

–  treasury bills, other bills and certificates of deposit less than three months

–  less: items in the course of transmission to other banks
Cash and cash equivalents at 31 Dec4

2018

$m

19,890

1,933

(126)

(2,536)

—

2,280

N/A

1,944

450

(1,303)

7,299

10,716

(44,071)

(40,499)

(1,515)

4,047

(5,745)

35,882

18,806

4,500

(2,644)

910

(332)

(3,417)

6,469

(383,454)

370,357

(1,196)

(204)

(1,848)

4

(16,341)

6,001

(1,998)

133

—

(6,078)

—

(4,077)

(10,762)

(16,781)

(26,653)

337,412

(9,677)

301,082

2017

$m

17,167

1,862

(1,152)

(2,375)

(79)

N/A

2,603

917

500

(381)

2016

$m

7,112

5,212

(1,215)

(2,354)

1,743

N/A

4,090

2,482

534

(207)

(21,289)

15,364

(10,901)

(108,984)

(37,281)

(5,303)

(6,570)

102,211

41,044

(1,369)

8,508

13,514

740

(685)

(3,175)

(10,478)

(357,264)

418,352

(1,167)

6,756

(1,285)

165

65,557

5,196

(3,000)

(67)

—

—

—

(3,574)

(9,005)

(10,450)

44,629

274,550

18,233

337,412

4,395

52,868

(13,138)

(1,235)

(6,591)

(8,918)

8,558

(23,034)

17,802

8,792

689

(726)

(3,264)

68,959

(457,084)

430,085

(1,151)

9,194

(906)

4,802

(15,060)

2,024

—

523

(2,510)

(1,825)

2,622

(595)

(9,157)

(8,918)

44,981

243,863

(14,294)

274,550

162,843

180,624

128,009

5,787

47,878

59,602

30,613

(5,641)

301,082

6,628

82,771

58,850

15,389

(6,850)

337,412

5,003

77,318

55,551

14,646

(5,977)

274,550

Interest received was $45,291m (2017: $41,676m; 2016: $42,586m), interest paid was $14,172m (2017: $10,962m; 2016: $12,027m) and 
dividends received were $1,702m (2017: $2,225m; 2016: $475m).

1  Adjustment to bring changes between opening and closing balance sheet amounts to average rates. This is not done on a line-by-line basis, as details cannot be 

determined without unreasonable expense. 
In July 2016, we completed the disposal of operations in Brazil resulting in a net cash inflow of $4.8bn. 

2 
3  Subordinated liabilities changes during the year are attributable to repayments of $(4.1)bn (2017: $(3.6)bn; 2016: $(0.6)bn) of securities. Non-cash changes during the 

year included foreign exchange (loss)/gain $(0.6)bn (2017: $(0.6)bn; 2016: $2.1bn) and fair value losses of $(1.4)bn (2017: $(1.2)bn; 2016: $(0.3)bn).  

4  At 31 December 2018, $26,282m (2017: $39,830m; 2016: $35,501m) was not available for use by HSBC, of which $19,755m (2017: $21,424m; 2016: $21,108m) 

related to mandatory deposits at central banks.  

HSBC Holdings plc Annual Report and Accounts 2018

217

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Financial statements

Consolidated statement of changes in equity
for the year ended 31 December

Called up
share
capital
and share
premium

Other
equity
instru-
ments2,3

Retained
earnings4,5

$m

$m

$m

20,337

22,250

139,999

As at 31 Dec 2017

Impact on transition to IFRS 9

—

—

(585)

Other reserves

Cash flow
hedging
reserve

Foreign
exchange
reserve

Merger 
and 
other 
reserves6

Total
share-
holders’
equity

Non- 
controlling
interests

$m

$m

$m

$m

$m

Total
equity

$m

(222)

(19,072)

27,308

190,250

7,621

197,871

—

—

—

(1,606)

(41)

(1,647)

20,337

22,250

139,414

(222)

(19,072)

27,308

188,644

Financial 
assets at 
FVOCI 
reserve8 

$m

(350)

(1,021)

(1,371)

—

13,727

2,765

(245)

—

—

—

2,847

(301)

(64)

283

—

(245)

—

—

—

—

—

—

—

—

16

—

—

16

—

—

—

—

—

—

(7,061)

—

—

—

—

—

—

—

(7,061)

16,492

(245)

16

(7,061)

(610)

1,494

—

10,798

328

—

—

(2,024)

2,395

(43)

—

(566)

3,206

—

(11,551)

500

—

489

—

—

—

—

—

—

—

—

84

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

(477)

—

131

131

—

—

—

—

—

(27)

—

(194)

—

(194)

—

—

—

—

—

8,966

—

—

—

—

—

8,966

—

—

—

—

—

—

(4)

(350)

—

—

—

—

—

—

(1)

—

—

—

—

—

—

—

11,126

131

(194)

8,966

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

2,200

—

269

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

13,727

7,580

1,298

196,224

15,025

(4,525)

(145)

(4,670)

(245)

2

(243)

—

16

(27)

3

(27)

19

2,847

—

2,847

(301)

(28)

(329)

(64)

283

—

—

(64)

283

(7,061)

(95)

(7,156)

9,202

1,153

10,355

111

1,494

5,968

(11,547)

(6,088)

—

450

(1,998)

17

—

—

—

111

1,494

5,968

(710)

(12,257)

—

—

—

—

(27)

(6,088)

—

450

(1,998)

(10)

10,798

9,231

131

(194)

(2,024)

2,395

(43)

8,966

7,192

1,081

182,578

11,879

152

15

2

—

24

—

111

9,383

146

(192)

(2,024)

2,419

(43)

9,077

20,029

1,233

21,262

56

3,206

5,140

—

—

—

56

3,206

5,140

(11,551)

(660)

(12,211)

500

(3,000)

484

—

—

(144)

500

(3,000)

340

—

(11,547)

— (5,851)

—

—

2,731

—

—

—

—

—

(237)

(2,200)

450

(4,998)

(67)

23,789

22,367

138,191

(1,532)

(206)

(26,133)

29,777

186,253

7,996

194,249

22,715

17,110

136,795

(28,038)

27,308

175,386

At 1 Jan 2018

Profit for the year

Other comprehensive income
(net of tax)

–  debt instruments at fair value through

other comprehensive income

–  equity instruments designated at fair 
value through other comprehensive 
income

–  cash flow hedges

–  changes in fair value of financial
liabilities designated at fair value
upon initial recognition arising from
changes in own credit risk

–  remeasurement of defined benefit 

asset/liability7

–  share of other comprehensive income

of associates and joint ventures

 – effects of hyperinflation

–  exchange differences

Total comprehensive income for the
year

Shares issued under employee
remuneration and share plans

Shares issued in lieu of dividends and
amounts arising thereon

Capital securities issued

Dividends to shareholders

Redemption of securities
Transfers9

Cost of share-based payment
arrangements
Cancellation of shares10, 11
Other movements

At 31 Dec 2018

At 1 Jan 2017

Profit for the year

Other comprehensive income
(net of tax)

–  available-for-sale investments

–  cash flow hedges

–  changes in fair value of financial

liabilities designated at fair value due
to movement in own credit risk

–  remeasurement of defined benefit 

asset/liability7

–  share of other comprehensive income

of associates and joint ventures

–  exchange differences

Total comprehensive income for the
year

Shares issued under employee
remuneration and share plans

Shares issued in lieu of dividends and
amounts arising thereon

Capital securities issued

Dividends to shareholders

Cost of share-based payment
arrangements
Cancellation of shares1
Other movements

At 31 Dec 2017

—

—

—

—

—

—

—

—

—

—

—

—

—

5,968

—

—

—

—

—

—

—

—

—

—

—

721

—

—

—

—

—

—

—

—

—

—

—

—

622

—

—

—

—

(3,000)

—

—

—

—

—

—

—

—

—

—

—

—

5,140

—

—

—

—

20,337

22,250

139,999

(222)

(19,072)

27,308

190,250

7,621

197,871

218

HSBC Holdings plc Annual Report and Accounts 2018

Consolidated statement of changes in equity (Continued)

Called up
share
capital and
share
premium

Other
equity
instru-
ments2,3

Retained
earnings4,5

Financial 
assets at 
FVOCI 
reserve8 

Cash flow
hedging
reserve

Foreign
exchange
reserve

Merger 
and other 
reserves6

Total
share-
holders’
equity

Non- 
controlling
interests

Other reserves

$m

$m

$m

22,263

15,112

143,976

$m

$m

$m

$m

(20,044)

27,308

188,460

9,058

197,518

At 1 Jan 2016

Profit for the year

Other comprehensive income
(net of tax)

–  available-for-sale investments

–  cash flow hedges

–  remeasurement of defined benefit

asset/liability

–  share of other comprehensive income

of associates and joint ventures

–  foreign exchange reclassified to

income statement on disposal of a
foreign operation

–  exchange differences

Total comprehensive income for
the year

Shares issued under employee
remuneration and share plans

Shares issued in lieu of dividends and
amounts arising thereon
Net increase in treasury shares1

Capital securities issued

Dividends to shareholders

Cost of share-based payment
arrangements

Other movements

At 31 Dec 2016

—

—

—

—

—

—

—

—

—

452

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

1,998

—

—

—

2,479

59

—

—

5

54

—

—

(425)

3,040

(2,510)

—

(11,279)

534

921

$m

(189)

—

(271)

(271)

—

—

—

—

—

$m

34

—

(61)

—

(61)

—

—

—

—

—

(7,994)

—

—

—

—

1,894

(9,888)

—

—

—

—

—

—

(17)

(477)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

2,538

(271)

(61)

(7,994)

Total
equity

$m

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

2,479

967

3,446

(8,267)

(131)

(8,398)

(271)

(61)

5

54

1,894

(9,888)

(28)

(7)

2

—

—

(98)

(299)

(68)

7

54

1,894

(9,986)

(5,788)

836

(4,952)

27

3,040

(2,510)

1,998

—

—

—

—

27

3,040

(2,510)

1,998

(11,279)

(919)

(12,198)

534

904

—

(1,783)

534

(879)

22,715

17,110

136,795

(27)

(28,038)

27,308

175,386

7,192

182,578

1  For further details, refer to Note 32. In February 2017, HSBC announced a share buy-back of up to $1.0bn, which was completed in April 2017. In July 2017, HSBC 
announced a share buy-back of up to $2.0bn, which was completed in November 2017. Shares bought back from these two buy-back programmes have been 
cancelled. In August 2016, HSBC announced a share buy-back of up to $2.5bn, which was completed in December 2016 and resulted in a net increase in shares held in 
treasury. 

2  During 2018, HSBC Holdings issued $4,150m, £1,000m and SGD750m of perpetual subordinated contingent convertible capital securities on which there were $60m of 
external issuance costs, $49m of intra-Group issuance costs and $11m of tax benefits. In 2017, HSBC Holdings issued $3,000m, SGD1,000m and €1,250m of perpetual 
subordinated contingent convertible capital securities, on which there were $14m of external issuance costs, $37m of intra-Group issuance costs and $10m of tax 
benefits. In 2016, HSBC Holdings issued $2,000m of perpetual subordinated contingent convertible capital securities, after issuance costs of $6m and tax benefits of 
$4m. Under IFRSs these issuance costs and tax benefits are classified as equity. 

3  During 2018, HSBC Holdings redeemed $2,200m 8.125% perpetual subordinated capital securities and its $3,800m 8.000% perpetual subordinated capital securities, 

Series 2, on which there were $172m of external issuance costs and $23m of intra-Group issuance costs wound down.

4  At 31 December 2018, retained earnings included 379,926,645 treasury shares (2017: 360,590,019; 2016: 353,356,251). In addition, treasury shares are also held 

within HSBC’s Insurance business retirement funds for the benefit of policyholders or beneficiaries within employee trusts for the settlement of shares expected to be 
delivered under employee share schemes or bonus plans, and the market-making activities in Global Markets. 

5  Cumulative goodwill amounting to $5,138m has been charged against reserves in respect of acquisitions of subsidiaries prior to 1 January 1998, including $3,469m 

charged against the merger reserve arising on the acquisition of HSBC Bank plc. The balance of $1,669m has been charged against retained earnings. 

6  Statutory share premium relief under Section 131 of the Companies Act 1985 (the ‘Act’) was taken in respect of the acquisition of HSBC Bank plc in 1992, HSBC France 
in 2000 and HSBC Finance Corporation in 2003, and the shares issued were recorded at their nominal value only. In HSBC’s consolidated financial statements, the fair 
value differences of $8,290m in respect of HSBC France and $12,768m in respect of HSBC Finance Corporation were recognised in the merger reserve. The merger 
reserve created on the acquisition of HSBC Finance Corporation subsequently became attached to HSBC Overseas Holdings (UK) Limited (‘HOHU’), following a number 
of intra-Group reorganisations. During 2009, pursuant to Section 131 of the Companies Act 1985, statutory share premium relief was taken in respect of the rights issue 
and $15,796m was recognised in the merger reserve. The merger reserve includes a deduction of $614m in respect of costs relating to the rights issue, of which $149m 
was subsequently transferred to the income statement. Of this $149m, $121m was a loss arising from accounting for the agreement with the underwriters as a 
contingent forward contract. The merger reserve excludes the loss of $344m on a forward foreign exchange contract associated with hedging the proceeds of the rights 
issue.  

7  During 2018, an actuarial gain of $1,180m has arisen as a result of the remeasurement of the defined benefit pension obligation of the HSBC Bank (UK) Pension 
Scheme. During 2017, an actuarial gain of $1,730m has arisen as a result of the remeasurement of the defined benefit pension obligation of the HSBC Bank (UK) 
Pension Scheme. Refer to Note 6 for further detail. 

8  The $350m at 31 December 2017 represents the IAS 39 available-for-sale fair value reserve as at 31 December 2017. 
9  Permitted transfers from the merger reserve to retained earnings were made when the investment in HSBC Overseas Holdings (UK) Limited was previously impaired. A 

part reversal of this impairment results in a transfer from retained earnings back to the merger reserve of $2,200m. 

10  This includes a re-presentation of the cancellation of shares to retained earnings and capital redemption reserve in respect of the 2017 share buy-back, under which 

retained earnings have been reduced by $3,000m, called up capital and share premium increased by $2,731m and other reserves increased by $269m.

11  For further details refer to Note 32 .In May 2018, HSBC announced a share buy-back of up to $2.0bn, which was completed in August 2018. 

HSBC Holdings plc Annual Report and Accounts 2018

219

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Financial statements

HSBC Holdings income statement

for the year ended 31 December

Net interest expense

–  interest income

–  interest expense

Fee (expense)/income

Net income from financial instruments held for trading or managed on a fair value basis

Changes in fair value of long-term debt and related derivatives

Changes in fair value of other financial instruments mandatorily measured at fair value
through profit or loss

Gains less losses from financial investments
Dividend income from subsidiaries1
Other operating income

Total operating income

Employee compensation and benefits

General and administrative expenses
Reversal of impairment/(impairment) of subsidiaries2 
Total operating expenses

Profit before tax

Tax (charge)/credit

Profit for the year

Notes

3

3

3

6

2018

$m

(1,112)

2,193

(3,305)

—

245

(77)

43

4

55,304

960

55,367

(37)

(4,507)

2,064

(2,480)

52,887

(62)

52,825

2017

$m

(383)

2,185

(2,568)

2

(181)

103

—

154

10,039

769

10,503

(54)

(4,911)

(63)

(5,028)

5,475

64

5,539

2016

$m

(424)

1,380

(1,804)

(1)

119

(49)

—

—

10,436

696

10,777

(570)

(4,014)

—

(4,584)

6,193

402

6,595

1  2018 includes $44,893m (2017:nil) return on capital from HSBC Finance (Netherlands) resulting from restructuring the Group’s Asia operation to meet resolution and 

recovery requirements. This amount does not form part of distributable reserves.

2  2018 includes a $2,200m (2017:nil) part reversal of the impairment previously recognised against HSBC Holdings investment in HSBC Overseas Holdings (UK) Limited. 

This amount does not form part of distributable reserves. 

HSBC Holdings statement of comprehensive income

for the year ended 31 December

Profit for the year

Other comprehensive income/(expense)

Items that will be reclassified subsequently to profit or loss when specific conditions are met:

Financial investments in HSBC undertakings

–  fair value gains/(losses)

–  income taxes

Items that will not be reclassified subsequently to profit or loss:

Changes in fair value of financial liabilities designated at fair value upon initial recognition arising from changes 
in own credit risk

–  before income taxes

–  income taxes

Other comprehensive income for the year, net of tax

Total comprehensive income for the year

2018

$m

52,825

—

—

—

865

1,090

(225)

865

53,690

2017

$m

5,539

(53)

(70)

17

(828)

(1,007)

179

(881)

4,658

2016

$m

6,595

(72)

(83)

11

(896)

(1,030)

134

(968)

5,627

220

HSBC Holdings plc Annual Report and Accounts 2018

HSBC Holdings balance sheet

Assets

Cash and balances with HSBC undertakings

Loans and advances to HSBC undertakings designated and otherwise mandatorily measured at fair value

Derivatives

Loans and advances to HSBC undertakings

Financial investments in HSBC undertakings

Prepayments, accrued income and other assets

Current tax assets
Investments in subsidiaries1
Intangible assets

Deferred tax assets

Total assets at 31 Dec

Liabilities and equity

Liabilities

Amounts owed to HSBC undertakings

Financial liabilities designated at fair value

Derivatives

Debt securities in issue

Accruals, deferred income and other liabilities

Subordinated liabilities

Deferred tax liabilities

Total liabilities

Equity

Called up share capital

Share premium account

Other equity instruments

Other reserves

Retained earnings

Total equity

Total liabilities and equity at 31 Dec

31 Dec 2018

1 Jan 20182

31 Dec 2017

Notes

$m

$m

$m

15

24

15

25

28

32

3,509

23,513

707

56,144

—

126

594

1,985

16,208

2,388

76,627

—

369

379

1,985

11,944

2,388

76,627

4,264

369

379

160,231

92,930

92,930

357

—

293

380

293

555

245,181

191,559

191,734

949

25,049

2,159

50,800

994

17,715

162

97,828

10,180

13,609

22,231

39,899

61,434

147,353

245,181

2,571

25,488

3,082

34,258

1,344

20,139

—

86,882

10,160

10,177

22,107

37,381

24,852

104,677

191,559

2,571

30,890

3,082

34,258

1,269

15,877

—

87,947

10,160

10,177

22,107

37,440

23,903

103,787

191,734

1    2018 includes a $56,587m (2017:nil) capital injection to HSBC Asia Holdings Overseas Limited.
2  Balances at 1 January 2018 have been prepared in accordance with accounting policies referred to on page 224. 31 December 2017 balances have not been re-

presented. Information regarding the effects of adoption of IFRS 9 can be found in Note 37.

The accompanying notes on pages 224 to 309, and the audited sections in: ‘Global businesses and regions’ on pages 47 to 64, ‘Risk’ on 
pages 69 to 147, ‘Capital’ on pages 148 to 151 and ‘Directors’ remuneration report’ on pages 172 to 206 form an integral part of these 
financial statements.

These financial statements were approved by the Board of Directors on 19 February 2019 and signed on its behalf by:

Mark E Tucker

Group Chairman

Ewen Stevenson

Group Chief Financial Officer

HSBC Holdings plc Annual Report and Accounts 2018

221

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Financial statements

HSBC Holdings statement of cash flows

for the year ended 31 December

Profit before tax

Adjustments for non-cash items:

–  depreciation, amortisation and impairment/expected credit losses

–  share-based payment expense
–  other non-cash items included in profit before tax1
Changes in operating assets and liabilities

Change in loans to HSBC undertakings

Change in loans and advances to HSBC undertakings designated and otherwise mandatorily measured at fair value

Change in financial investments in HSBC undertakings

Change in net trading securities and net derivatives

Change in other assets

Change in debt securities in issue

Change in financial liabilities designated at fair value

Change in other liabilities

Tax received

Net cash from operating activities

Purchase of financial investments 

Proceeds from the sale and maturity of financial investments

Net cash outflow from acquisition of or increase in stake of subsidiaries

Repayment of capital from subsidiaries

Net investment in intangible assets

Net cash from investing activities

Issue of ordinary share capital and other equity instruments

Redemption of other equity instruments

Purchase of treasury shares

Cancellation of shares

Subordinated loan capital issued

Subordinated loan capital repaid

Debt securities issued

Debt securities repaid

Dividends paid on ordinary shares

Dividends paid to holders of other equity instruments

Net cash from financing activities

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at 1 January

Cash and cash equivalents at 31 Dec

Cash and cash equivalents comprise:

–  cash at bank with HSBC undertakings

–  loans and advances to banks of one month or less

2018

2017

2016
(Restated)2

$m

6,193

48

10

34

4

(36,437)

—

612

3,066

(239)

(1,633)

(1,229)

(693)

646

$m

5,475

(17)

33

(2)

(48)

(1,122)

(11,944)

(1,775)

(2,183)

134

1,020

954

721

443

(8,294)

(29,666)

—

1,165

(89)

4,070

(150)

4,996

5,647

—

—

(3,000)

—

(1,184)

11,433

—

(6,987)

(1,359)

4,550

1,252

3,697

4,949

1,985

2,964

—

610

(2,073)

3,920

(109)

2,348

2,381

—

(2,510)

—

2,636

(1,781)

32,080

—

(7,059)

(1,180)

24,567

(2,751)

6,448

3,697

247

3,450

$m

52,887

(46,878)

70

—

(46,948)

5,745

(7,305)

—

758

231

(1,094)

(740)

(1,883)

301

2,022

—

—

(8,992)

3,627

(121)

(5,486)

6,652

(6,093)

—

(1,998)

—

(1,972)

19,513

(1,025)

(8,693)

(1,360)

5,024

1,560

4,949

6,509

3,509

3,000

Interest received was $2,116m (2017: $2,103m; 2016: $1,329m) Interest paid was $3,379m (2017: $2,443m; 2016: $1,791m) and 
dividends received were $10,411m (2017: $10,039m; 2016: $10,412m)

1  2018 includes $44,893m (2017:nil) return on capital from HSBC Finance (Netherlands) resulting from restructuring the Group’s Asia operation to meet resolution and 

recovery requirements.

2    The 2016 comparative figure for cash and cash equivalents was amended in 2017 to include loans and advances to HSBC undertakings of one month or less duration.

222

HSBC Holdings plc Annual Report and Accounts 2018

HSBC Holdings statement of changes in equity

for the year ended 31 December

Other reserves

At 31 Dec 2017

Impact on transition to IFRS 9

At 1 Jan 2018

Profit for the year

Other comprehensive income (net of tax)

–  changes in fair value of financial liabilities designated at fair 
value upon initial recognition arising from changes in own 
credit risk

Total comprehensive income for the year

Shares issued under employee share plans

Shares issued in lieu of dividends and amounts arising thereon
Cancellation of shares4
Capital securities issued

Dividends to shareholders

Redemption of capital securities
Transfers5
Other movements

At 31 Dec 2018

At 1 Jan 2017

Profit for the year

Other comprehensive income (net of tax)

–  available-for-sale investments

–  changes in fair value of financial liabilities designated at fair 

value due to movement in own credit risk

Total comprehensive income for the year

Shares issued under employee share plans

Shares issued in lieu of dividends and amounts arising thereon

Cancellation of shares

Capital securities issued

Dividends to shareholders

Cost of share-based payment arrangements

Other movements

At 31 Dec 2017

At 1 Jan 2016

Profit for the year

Other comprehensive income (net of tax)

–  available-for-sale investments

–  changes in fair value of financial liabilities designated at fair 

value due to movement in own credit risk

Total comprehensive income for the year

Shares issued under employee share plans

Net increase in treasury shares

Capital securities issued

Dividends to shareholders

Cost of share-based payment arrangements

Other movements

At 31 Dec 2016

Called 
up
share
capital

Share
premium

Other
equity
instruments

Retained 
earnings1,3

$m

$m

$m

$m

10,160

10,177

22,107

23,903

—

—

10,160

10,177

22,107

—

—

—

—

42

83

—

—

—

—

679

(83)

(105)

2,836

—

—

—

—

—

—

—

—

—

—

949

24,852

52,825

865

865

53,690

—

1,494

(4,998)

—

—

—

—

—

—

—

—

5,967

—

(11,547)

(5,843)

—

—

(236)

(2,200)

379

10,180

13,609

22,231

61,434

10,096

12,619

17,004

—

—

—

—

—

38

190

(164)

—

—

—

—

—

—

—

—

584

(190)

(2,836)

—

—

—

—

—

—

0

—

—

—

5,103

—

—

—

27,656

5,539

(828)

—

(828)

4,711

(52)

3,205

—

—

(11,551)

(2)

(64)

10,160

10,177

22,107

23,903

9,842

12,421

15,020

—

—

—

—

—

35

—

—

—

—

—

—

—

—

—

—

417

(219)

—

—

—

—

—

—

—

—

—

—

—

—

1,984

—

—

—

32,224

6,595

(896)

—

(896)

5,699

(51)

3,040

(2,510)

—

(11,279)

34

499

Financial
assets at
FVOCI
reserve

$m

59

(59)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

112

—

(53)

(53)

—

(53)

—

—

—

—

—

—

59

183

—

(72)

(72)

—

(72)

—

—

—

—

—

—

1

10,096

12,619

17,004

27,656

112

Other
paid-in
capital2

Merger
and other
reserves3

Total
share-
holders’
equity

$m

$m

$m

2,254

35,127

103,787

—

890

2,254

35,127

104,677

—

—

—

—

—

—

—

—

—

—

—

46

—

—

—

—

—

—

269

—

—

—

2,200

3

52,825

865

865

53,690

721

1,494

(1,998)

5,967

(11,547)

(6,079)

—

428

2,300

37,599

147,353

2,244

35,127

104,858

—

—

—

—

—

—

—

—

—

—

—

10

2,254

—

—

—

—

—

—

—

—

—

—

—

5,539

(881)

(53)

(828)

4,658

570

3,205

(3,000)

5,103

(11,551)

(2)

(54)

35,127

103,787

2,597

35,127

107,414

—

—

—

—

—

—

—

—

—

—

—

(353)

2,244

—

—

—

—

—

—

—

—

—

—

—

—

6,595

(968)

(72)

(896)

5,627

401

3,040

(2,510)

1,984

(11,279)

34

147

35,127

104,858

Shares issued in lieu of dividends and amounts arising thereon

219

Dividends per ordinary share at 31 December 2018 were $0.51 (2017: $0.51; 2016: $0.51).

1  At 31 December 2018, retained earnings includes 326,503,319 ($2,546m) of treasury shares (2017: 326,843,840 ($2,542m); 2016: 325,499,152 ($2,499m)). Treasury 

shares are held to fund employee share plans.

2  Other paid-in capital arises from the exercise and lapse of share options granted to employees of HSBC Holdings subsidiaries.
3  HSBC Holdings distributable reserves at 31 December 2018 of $30,705m (2017: $38,031m) represents realised profits included in retained earnings of $14,974m (2017: 

$22,300m) and in merger reserve of $15,731m (2017: $15,731m). The distributable reserves are lower than retained earnings of $61,434m (2017: $23,903m). In 2018, 
income of $44,893m (2017:nil) generated from restructuring the Group’s Asia operation to meet resolution and recovery requirements does not form part of distributable 
reserves.

4  This includes a re-presentation of the cancellation of shares to retained earnings and capital redemption reserve in respect of the 2017 share buy-back, under which 

retained earnings has been reduced by $3,000m, share premium increased by $2,836m and other reserves increased by $164m.  

5  Permitted transfers from the merger reserve to retained earnings were made when the investment in HSBC Overseas Holdings (UK) Limited was previously impaired. A 

part reversal of this impairment results in a transfer from retained earnings back to the merger reserve of $2,200m.  

HSBC Holdings plc Annual Report and Accounts 2018

223

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Notes on the Financial Statements

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

Basis of preparation and significant accounting policies

Net fee income

Net income/(expense) from financial instruments through profit or
loss measured at fair value

Insurance business

Operating profit

Employee compensation and benefits

Auditors’ remuneration

Tax

Dividends

Earnings per share

Trading assets

Fair values of financial instruments carried at fair value

Fair values of financial instruments not carried at fair value

Financial assets designated and otherwise mandatorily measured
at fair value

Derivatives

Financial investments

Assets pledged, collateral received and assets transferred

Interests in associates and joint ventures

Investments in subsidiaries

Structured entities

Page

224

237

238

238

240

240

246

246

249

249

250

250

258

259

260

263

264

265

269

270

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

Goodwill and intangible assets

Prepayments, accrued income and other assets

Trading liabilities

Financial liabilities designated at fair value

Debt securities in issue

Accruals, deferred income and other liabilities

Provisions

Subordinated liabilities

Maturity analysis of assets, liabilities and off-balance sheet
commitments

Offsetting of financial assets and financial liabilities

Non-controlling interests

Called up share capital and other equity instruments

Contingent liabilities, contractual commitments 
and guarantees 

Lease commitments

Legal proceedings and regulatory matters

Related party transactions

Effects of reclassification upon adoption of IFRS 9

Events after the balance sheet date

HSBC Holdings’ subsidiaries, joint ventures and associates

Page

272

274

274

274

275

275

276

277

280

284

285

286

288

288

289

294

296

301

301

1

Basis of preparation and significant accounting policies

1.1  Basis of preparation

(a)  Compliance with International Financial Reporting Standards

The consolidated financial statements of HSBC and the separate financial statements of HSBC Holdings have been prepared in 
accordance with International Financial Reporting Standards (‘IFRSs’) as issued by the International Accounting Standards Board (‘IASB’), 
including interpretations issued by the IFRS Interpretations Committee, and as endorsed by the European Union (‘EU’). At 31 December 
2018, there were no unendorsed standards effective for the year ended 31 December 2018 affecting these consolidated and separate 
financial statements, and HSBC’s application of IFRSs results in no differences between IFRSs as issued by the IASB and IFRSs as 
endorsed by the EU. 

Standards adopted during the year ended 31 December 2018

HSBC has adopted the requirements of IFRS 9 ‘Financial Instruments’ from 1 January 2018, with the exception of the provisions relating 
to the presentation of gains and losses on financial liabilities designated at fair value, which were adopted from 1 January 2017. This 
includes the adoption of ‘Prepayment Features with Negative Compensation (Amendments to IFRS 9)’, which is effective for annual 
periods beginning on or after 1 January 2019 with early adoption permitted. The effect of its adoption is not significant. IFRS 9 includes 
an accounting policy choice to remain with IAS 39 hedge accounting, which HSBC has exercised. The classification and measurement, 
and impairment requirements, are applied retrospectively by adjusting the opening balance sheet at the date of initial application. As 
permitted by IFRS 9, HSBC has not restated comparatives. Adoption reduced net assets at 1 January 2018 by $1,647m as set out in 
Note 37 of the Annual Report and Accounts 2018.   

In addition, HSBC has adopted the requirements of IFRS 15 ‘Revenue from contracts with customers’ and a number of interpretations 
and amendments to standards, which have had an insignificant effect on the consolidated financial statements of HSBC and the separate 
financial statements of HSBC Holdings.

IFRS 9 transitional requirements 

The transitional requirements of IFRS 9 necessitated a review of the designation of financial instruments at fair value. IFRS 9 requires that 
the designation is revoked where there is no longer an accounting mismatch at 1 January 2018 and permits designations to be revoked 
or additional designations created at 1 January 2018 if there are accounting mismatches at that date. As a result:

•  fair value designations for financial liabilities were revoked where the accounting mismatch no longer exists, as required by IFRS 9; 

and

•  fair value designations were revoked for certain long-dated securities where accounting mismatches continue to exist, but where 

HSBC has revoked the designation as permitted by IFRS 9 since it will better mitigate the accounting mismatch by undertaking fair 
value hedge accounting.

The results of these changes are included in the reconciliation set out in Note 37.

Changes in accounting policy 

While not necessarily required by the adoption of IFRS 9, the following voluntary changes in accounting policy and presentation were 
made as a result of reviews carried out in conjunction with its adoption. The effect of presentational changes at 1 January 2018 is 
included in the reconciliation set out in Note 37, and comparatives have not been restated.

224

HSBC Holdings plc Annual Report and Accounts 2018

•  We considered market practices for the presentation of certain financial liabilities, which contain both deposit and derivative 

components. We concluded that it would be appropriate to change the accounting policy and presentation of ‘trading customer 
accounts and other debt securities in issue’, to better align with the presentation of similar financial instruments by peers. This 
therefore provides more relevant information about the effect of these financial liabilities on our financial position and performance. As 
a result, rather than being classified as held for trading, we designate these financial liabilities as at fair value through profit or loss 
since they are managed and their performance evaluated on a fair value basis. A further consequence of this change in presentation is 
that the effects of changes in the liabilities’ credit risk are presented in ‘Other comprehensive income’, with the remaining effect 
presented in profit or loss in accordance with Group accounting policy adopted in 2017 (following the adoption of the requirements in 
IFRS 9 relating to the presentation of gains and losses on financial liabilities designated at fair value). 

•  Cash collateral, margin and settlement accounts have been reclassified from ‘Trading assets’ and ‘Loans and advances to banks and 
customers’ to ‘Prepayments, accrued income and other assets’ and from ‘Trading liabilities’ and ‘Deposits by banks’ and ‘Customer 
accounts‘ to ‘Accruals, deferred income and other liabilities’. The change in presentation for financial assets is in accordance with 
IFRS 9 and the change in presentation for financial liabilities is considered to provide more relevant information, given the change in 
presentation for the financial assets. The change in presentation for financial liabilities has had no effect on the measurement of these 
items and therefore on retained earnings or profit for any period. 

•  Certain stock borrowing assets have been reclassified from ‘Loans and advances to banks and customers’ to ‘Trading assets’. The 
change in measurement is a result of the determination of the global business model for this activity and will align the presentation 
throughout the Group.

•  Prior to 2018, foreign exchange exposure on some financial instruments designated at fair value was presented in the same line in the 
income statement as the underlying fair value movement on these instruments. In 2018, we have grouped the presentation of the 
entire effect of foreign exchange exposure in profit or loss and presented it within ‘Net income from financial instruments held for 
trading or managed on a fair value basis’. Comparative data has been re-presented.

(b)  Differences between IFRSs and Hong Kong Financial Reporting Standards

There are no significant differences between IFRSs and Hong Kong Financial Reporting Standards in terms of their application to HSBC, 
and consequently there would be no significant differences had the financial statements been prepared in accordance with Hong Kong 
Financial Reporting Standards. The ‘Notes on the financial statements’, taken together with the ‘Report of the Directors’, include the 
aggregate of all disclosures necessary to satisfy IFRSs and Hong Kong reporting requirements. 

(c)  Future accounting developments

Minor amendments to IFRSs

The IASB has published a number of minor amendments to IFRSs that are effective from 1 January 2019, some of which have been 
endorsed for use in the EU. HSBC expects they will have an insignificant effect, when adopted, on the consolidated financial statements 
of HSBC and the separate financial statements of HSBC Holdings. 

Major new IFRSs

The IASB has published  IFRS 16 ‘Leases’ and IFRS 17 ‘Insurance Contracts’. IFRS 16 has been endorsed for use in the EU and IFRS 17 
has not yet been endorsed. In addition, an amendment to IAS 12 ‘Income Taxes’ has not yet been endorsed.

IFRS 16 ‘Leases’

IFRS 16 ‘Leases’ has an effective date for annual periods beginning on or after 1 January 2019. IFRS 16 results in lessees accounting for 
most leases within the scope of the standard in a manner similar to the way in which finance leases are currently accounted for under 
IAS 17 ‘Leases’. Lessees will recognise a right of use (‘ROU’) asset and a corresponding financial liability on the balance sheet. The asset 
will be amortised over the length of the lease, and the financial liability measured at amortised cost. Lessor accounting remains 
substantially the same as under IAS 17. The Group expects to adopt the standard using a modified retrospective approach where the 
cumulative effect of initially applying it is recognised as an adjustment to the opening balance of retained earnings and comparatives are 
not restated. The implementation is expected to increase assets by approximately $5bn and increase financial liabilities by the same 
amount with no effect on net assets or retained earnings.

IFRS 17 ‘Insurance Contracts’

IFRS 17 ‘Insurance Contracts’ was issued in May 2017, and sets out the requirements that an entity should apply in accounting for 
insurance contracts it issues and reinsurance contracts it holds. IFRS 17 is currently effective from 1 January 2021. However, the IASB is 
considering delaying the mandatory implementation date by one year and may make additional changes to the standard. The Group is in 
the process of implementing IFRS 17. Industry practice and interpretation of the standard is still developing and there may be changes to 
it, therefore the likely impact of its implementation remains uncertain.

Amendment to IAS 12 ‘Income Taxes’

An amendment to IAS 12 was issued in December 2017 as part of the annual improvement cycle. The amendment clarifies that an entity 
should recognise the tax consequences of dividends where the transactions or events that generated the distributable profits are 
recognised. This amendment is effective for annual reporting periods beginning on or after 1 January 2019 and is applied to the income 
tax consequences of distributions recognised on or after the beginning of the earliest comparative period. As a result of its application, 
the income tax consequences of distributions on certain capital securities classified as equity will be presented in profit or loss rather 
than directly in equity. If the amendment had been applied in 2018, the impact for the year ended 31 December 2018 would have been a 
$261m increase in profit after tax (2017: $224m) with no effect on equity.   

(d)  Foreign currencies

HSBC’s consolidated financial statements are presented in US dollars because the US dollar and currencies linked to it form the major 
currency bloc in which HSBC transacts and funds its business. The US dollar is also HSBC Holdings’ functional currency because the US 
dollar and currencies linked to it are the most significant currencies relevant to the underlying transactions, events and conditions of its 
subsidiaries, as well as representing a significant proportion of its funds generated from financing activities.

Transactions in foreign currencies are recorded at the rate of exchange on the date of the transaction. Assets and liabilities denominated 
in foreign currencies are translated at the rate of exchange at the balance sheet date, except non-monetary assets and liabilities 
measured at historical cost, which are translated using the rate of exchange at the initial transaction date. Exchange differences are 

HSBC Holdings plc Annual Report and Accounts 2018

225

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

included in other comprehensive income or in the income statement depending on where the gain or loss on the underlying item is 
recognised.

In the consolidated financial statements, the assets, liabilities and results of foreign operations, whose functional currency is not US 
dollars, are translated into the Group’s presentation currency at the reporting date. Exchange differences arising are recognised in other 
comprehensive income. On disposal of a foreign operation, exchange differences previously recognised in other comprehensive income 
are reclassified to the income statement.

(e)  Presentation of information

Certain disclosures required by IFRSs have been included in the sections marked as (‘Audited’) in this  Annual Report and Accounts as 
follows:

•  segmental disclosures are included in the ‘Report of the Directors: Financial summary’ on pages 34 to 68;

•  disclosures concerning the nature and extent of risks relating to insurance contracts and financial instruments are included in 

the ‘Report of the Directors: Risk’ on pages 69 to 147;

•  capital disclosures are included in the ‘Report of the Directors: Capital’ on pages 148 to 151; and

•  disclosures relating to HSBC’s securitisation activities and structured products are included in the ‘Report of the Directors: Risk’ on 

pages 69 to 147.

In accordance with the policy to provide disclosures that help investors and other stakeholders understand the Group’s performance, 
financial position and changes to them, the information provided in the ‘Notes on the financial statements’ and the ‘Report of the 
Directors’ goes beyond the minimum levels required by accounting standards, statutory and regulatory requirements and listing rules. In 
addition, HSBC follows the UK Finance Disclosure Code (‘the UKF Disclosure Code’). The UKF Disclosure Code aims to increase the 
quality and comparability of UK banks’ disclosures and sets out five disclosure principles together with supporting guidance agreed in 
2010. In line with the principles of the UKF Disclosure Code, HSBC assesses good practice recommendations issued from time to time by 
relevant regulators and standard setters, and will assess the applicability and relevance of such guidance, enhancing disclosures where 
appropriate.

(f)  Critical accounting estimates and judgements

The preparation of financial information requires the use of estimates and judgements about future conditions. In view of the inherent 
uncertainties and the high level of subjectivity involved in the recognition or measurement of items, highlighted as the ‘critical accounting 
estimates and judgements’ in section 1.2 below, it is possible that the outcomes in the next financial year could differ from those on 
which management’s estimates are based. This could result in materially different estimates and judgements from those reached by 
management for the purposes of these financial statements. Management’s selection of HSBC’s accounting policies that contain critical 
estimates and judgements reflects the materiality of the items to which the policies are applied and the high degree of judgement and 
estimation uncertainty involved.

(g)  Segmental analysis

HSBC’s Chief Operating Decision Maker is the Group Chief Executive, who is supported by the rest of the Group Management Board 
(‘GMB’), which operates as a general management committee under the direct authority of the Board. Operating segments are reported 
in a manner consistent with the internal reporting provided to the Group Chief Executive and the GMB. 

Measurement of segmental assets, liabilities, income and expenses is in accordance with the Group’s accounting policies. Segmental 
income and expenses include transfers between segments, and these transfers are conducted at arm’s length. Shared costs are included 
in segments on the basis of the actual recharges made.

(h)  Going concern

The financial statements are prepared on a going concern basis, as the Directors are satisfied that the Group and parent company have 
the resources to continue in business for the foreseeable future. In making this assessment, the Directors have considered a wide range 
of information relating to present and future conditions, including future projections of profitability, cash flows and capital resources. 

1.2  Summary of significant accounting policies

(a)  Consolidation and related policies

Investments in subsidiaries

Where an entity is governed by voting rights, HSBC consolidates when it holds – directly or indirectly – the necessary voting rights to 
pass resolutions by the governing body. In all other cases, the assessment of control is more complex and requires judgement of other 
factors, including having exposure to variability of returns, power to direct relevant activities, and whether power is held as agent or 
principal.

Business combinations are accounted for using the acquisition method. The amount of non-controlling interest is measured either at fair 
value or at the non-controlling interest’s proportionate share of the acquiree’s identifiable net assets. This election is made for each 
business combination. 

HSBC Holdings’ investments in subsidiaries are stated at cost less impairment losses.

Goodwill

Goodwill is allocated to cash-generating units (‘CGUs’) for the purpose of impairment testing, which is undertaken at the lowest level at 
which goodwill is monitored for internal management purposes. HSBC’s CGUs are based on geographical regions subdivided by global 
business, except for Global Banking and Markets, for which goodwill is monitored on a global basis. 

Impairment testing is performed at least once a year, or whenever there is an indication of impairment, by comparing the recoverable 
amount of a CGU with its carrying amount. 

Goodwill is included in a disposal group if the disposal group is a CGU to which goodwill has been allocated or it is an operation within 
such a CGU. The amount of goodwill included in a disposal group is measured on the basis of the relative values of the operation 
disposed of and the portion of the CGU retained.

226

HSBC Holdings plc Annual Report and Accounts 2018

Critical accounting estimates and judgements

The review of goodwill for impairment reflects management’s best estimate of the future cash flows of the CGUs and the rates used to discount these cash 
flows, both of which are subject to uncertain factors as follows:
•  The future cash flows of the CGUs are sensitive to the cash flows projected for the periods for which detailed forecasts are available and to assumptions 
regarding the long-term pattern of sustainable cash flows thereafter. Forecasts are compared with actual performance and verifiable economic data, 
but they reflect management’s view of future business prospects at the time of the assessment.

•  The rates used to discount future expected cash flows can have a significant effect on their valuation, and are based on the costs of capital assigned to 
individual CGUs. The cost of capital percentage is generally derived from a capital asset pricing model, which incorporates inputs reflecting a number of 
financial and economic variables, including the risk-free interest rate in the country concerned and a premium for the risk of the business being 
evaluated. These variables are subject to fluctuations in external market rates and economic conditions beyond management’s control. They are 
therefore subject to uncertainty and require the exercise of significant judgement.

The accuracy of forecast cash flows is subject to a high degree of uncertainty in volatile market conditions. In such circumstances, management re-tests 
goodwill for impairment more frequently than once a year when indicators of impairment exist. This ensures that the assumptions on which the cash flow 
forecasts are based continue to reflect current market conditions and management’s best estimate of future business prospects.

HSBC sponsored structured entities

HSBC is considered to sponsor another entity if, in addition to ongoing involvement with the entity, it had a key role in establishing that 
entity or in bringing together relevant counterparties so the transaction that is the purpose of the entity could occur. HSBC is generally 
not considered a sponsor if the only involvement with the entity is merely administrative.

Interests in associates and joint arrangements

Joint arrangements are investments in which HSBC, together with one or more parties, has joint control. Depending on HSBC’s rights 
and obligations, the joint arrangement is classified as either a joint operation or a joint venture. HSBC classifies investments in entities 
over which it has significant influence, and that are neither subsidiaries nor joint arrangements, as associates.

HSBC recognises its share of the assets, liabilities and results in a joint operation. Investments in associates and interests in joint 
ventures are recognised using the equity method. The attributable share of the results and reserves of joint ventures and associates is 
included in the consolidated financial statements of HSBC based on either financial statements made up to 31 December or pro-rated 
amounts adjusted for any material transactions or events occurring between the date the financial statements are available and 
31 December.

Investments in associates and joint ventures are assessed at each reporting date and tested for impairment when there is an indication 
that the investment may be impaired. Goodwill on acquisitions of interests in joint ventures and associates is not tested separately for 
impairment, but is assessed as part of the carrying amount of the investment.

Critical accounting estimates and judgements

Impairment testing of investments in associates involves significant judgement in determining the value in use, and in particular estimating the present
values of cash flows expected to arise from continuing to hold the investment. The most significant judgements relate to the impairment testing of our
investment in Bank of Communications Co. Limited (‘BoCom’). Key assumptions used in estimating BoCom’s value in use, the sensitivity of the value in use
calculation to different assumptions and a sensitivity analysis that shows the changes in key assumptions that would reduce the excess of value in use over
the carrying amount (the ‘headroom’) to nil are described in Note 18.

(b) 

Income and expense

Operating income

Interest income and expense

Interest income and expense for all financial instruments, excluding those classified as held for trading or designated at fair value, are 
recognised in ‘Interest income’ and ‘Interest expense’ in the income statement using the effective interest method. However, as an 
exception to this, interest on debt securities issued by HSBC that are designated under the fair value option and on derivatives managed 
in conjunction with those debt securities is included in interest expense.

Interest on credit-impaired financial assets is recognised using the rate of interest used to discount the future cash flows for the purpose 
of measuring the impairment loss.

Non-interest income and expense

HSBC generates fee income from services provided at a fixed price over time, such as account service and card fees, or when HSBC 
delivers a specific transaction at a point in time, such as broking services and import/export services. With the exception of certain fund 
management and performance fees, all other fees are generated at a fixed price. Fund management and performance fees can be 
variable depending on the size of the customer portfolio and HSBC’s performance as fund manager. Variable fees are recognised when 
all uncertainties are resolved. Fee income is generally earned from short-term contracts with payment terms that do not include a 
significant financing component.  

HSBC acts as principal in the majority of contracts with customers, with the exception of broking services. For most brokerage trades, 
HSBC acts as agent in the transaction and recognises broking income net of fees payable to other parties in the arrangement.

HSBC recognises fees earned on transaction-based arrangements at a point in time when we have fully provided the service to the 
customer. Where the contract requires services to be provided over time, income is recognised on a systematic basis over the life of the 
agreement.

Where HSBC offers a package of services that contains multiple non-distinct performance obligations, such as those included in account 
service packages, the promised services are treated as a single performance obligation. If a package of services contains distinct 
performance obligations, such as those including both account and insurance services, the corresponding transaction price is allocated 
to each performance obligation based on the estimated stand-alone selling prices.

Dividend income is recognised when the right to receive payment is established. This is the ex-dividend date for listed equity securities, 
and usually the date when shareholders approve the dividend for unlisted equity securities.

Net income/(expense) from financial instruments measured at fair value through profit or loss includes the following: 

HSBC Holdings plc Annual Report and Accounts 2018

227

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

• 

• 

• 

• 

‘Net income from financial instruments held for trading or managed on a fair value basis’: This comprises net trading income, which 
includes all gains and losses from changes in the fair value of financial assets and financial liabilities held for trading, together with the 
related interest income, expense and dividends. It also includes all gains and losses from changes in the fair value of derivatives that 
are managed in conjunction with financial assets and liabilities measured at fair value through profit or loss. 

‘Net income/(expense)from assets and liabilities of insurance businesses, including related derivatives, measured at fair value through 
profit or loss’: This includes interest income, interest expense and dividend income in respect of financial assets and liabilities 
measured at fair value through profit or loss; and those derivatives managed in conjunction with the above that can be separately 
identifiable from other trading derivatives.

‘Changes in fair value of long-term debt and related derivatives’: Interest paid on the external long-term debt and interest cash flows 
on related derivatives is presented in interest expense.

‘Changes in fair value of other financial instruments mandatorily measured at fair value through profit or loss’: This includes interest 
on instruments that fail the solely payments of principal and interest (‘SPPI’) test, see (d) below.

The accounting policies for insurance premium income are disclosed in Note 1.2(j).

(c)  Valuation of financial instruments 

All financial instruments are initially recognised at fair value. Fair value is the price that would be received to sell an asset or paid 
to transfer a liability in an orderly transaction between market participants at the measurement date. The fair value of a financial 
instrument on initial recognition is generally its transaction price (that is, the fair value of the consideration given or received). However, if 
there is a difference between the transaction price and the fair value of financial instruments whose fair value is based on a quoted price 
in an active market or a valuation technique that uses only data from observable markets, HSBC recognises the difference as a trading 
gain or loss at inception (a ‘day 1 gain or loss’). In all other cases, the entire day 1 gain or loss is deferred and recognised in the income 
statement over the life of the transaction until the transaction matures, is closed out, the valuation inputs become observable or HSBC 
enters into an offsetting transaction.

The fair value of financial instruments is generally measured on an individual basis. However, in cases where HSBC manages a group of 
financial assets and liabilities according to its net market or credit risk exposure, the fair value of the group of financial instruments is 
measured on a net basis but the underlying financial assets and liabilities are presented separately in the financial statements, unless 
they satisfy the IFRS offsetting criteria.

Critical accounting estimates and judgements

The majority of valuation techniques employ only observable market data. However, certain financial instruments are classified on the basis of valuation
techniques that feature one or more significant market inputs that are unobservable, and for them the measurement of fair value is more judgemental. An
instrument in its entirety is classified as valued using significant unobservable inputs if, in the opinion of management, greater than 5% of the instrument’s
valuation is driven by unobservable inputs. ‘Unobservable’ in this context means that there is little or no current market data available from which to
determine the price at which an arm’s length transaction would be likely to occur. It generally does not mean that there is no data available at all upon
which to base a determination of fair value (consensus pricing data may, for example, be used).

(d)  Financial instruments measured at amortised cost

Financial assets that are held to collect the contractual cash flows and which contain contractual terms that give rise on specified dates 
to cash flows that are solely payments of principal and interest are measured at amortised cost. Such financial assets include most loans 
and advances to banks and customers and some debt securities. In addition, most financial liabilities are measured at amortised cost. 
HSBC accounts for regular way amortised cost financial instruments using trade date accounting. The carrying value of these financial 
assets at initial recognition includes any directly attributable transactions costs. If the initial fair value is lower than the cash amount 
advanced, such as in the case of some leveraged finance and syndicated lending activities, the difference is deferred and recognised over 
the life of the loan through the recognition of interest income. 

HSBC may commit to underwriting loans on fixed contractual terms for specified periods of time. When the loan arising from the lending 
commitment is expected to be held for trading, the commitment to lend is recorded as a derivative. When HSBC intends to hold the loan, 
the loan commitment is included in the impairment calculations set out below.

Non-trading reverse repurchase, repurchase and similar agreements

When debt securities are sold subject to a commitment to repurchase them at a predetermined price (‘repos’), they remain on the 
balance sheet and a liability is recorded in respect of the consideration received. Securities purchased under commitments to resell 
(‘reverse repos’) are not recognised on the balance sheet and an asset is recorded in respect of the initial consideration paid. Non-trading 
repos and reverse repos are measured at amortised cost. The difference between the sale and repurchase price or between the purchase 
and resale price is treated as interest and recognised in net interest income over the life of the agreement.

Contracts that are economically equivalent to reverse repo or repo agreements (such as sales or purchases of debt securities entered into 
together with total return swaps with the same counterparty) are accounted for similarly to, and presented together with, reverse repo or 
repo agreements.

(e)  Financial assets measured at fair value through other comprehensive income 

Financial assets held for a business model that is achieved by both collecting contractual cash flows and selling and which contain 
contractual terms that give rise on specified dates to cash flows that are solely payments of principal and interest are measured at fair 
value through other comprehensive income (‘FVOCI’). These comprise primarily debt securities. They are recognised on the trade date 
when HSBC enters into contractual arrangements to purchase and are normally derecognised when they are either sold or redeemed. 
They are subsequently remeasured at fair value and changes therein (except for those relating to impairment, interest income and foreign 
currency exchange gains and losses) are recognised in other comprehensive income until the assets are sold. Upon disposal, the 
cumulative gains or losses in other comprehensive income are recognised in the income statement as ‘Gains less losses from financial 
instruments’. Financial assets measured at FVOCI are included in the impairment calculations set out below and impairment is 
recognised in profit or loss.

(f) 

Equity securities measured at fair value with fair value movements presented in other comprehensive income

The equity securities for which fair value movements are shown in other comprehensive income are business facilitation and other similar 
investments where HSBC holds the investments other than to generate a capital return. Gains or losses on the derecognition of these 

228

HSBC Holdings plc Annual Report and Accounts 2018

equity securities are not transferred to profit or loss. Otherwise, equity securities are measured at fair value through profit or loss (except 
for dividend income which is recognised in profit or loss).

(g)  Financial instruments designated at fair value through profit or loss

Financial instruments, other than those held for trading, are classified in this category if they meet one or more of the criteria set out 
below and are so designated irrevocably at inception:

•  the use of the designation removes or significantly reduces an accounting mismatch;

•  a group of financial assets and liabilities or a group of financial liabilities is managed and its performance is evaluated on a fair value 

basis, in accordance with a documented risk management or investment strategy; and

•  the financial liability contains one or more non-closely related embedded derivatives.

Designated financial assets are recognised when HSBC enters into contracts with counterparties, which is generally on trade date, and 
are normally derecognised when the rights to the cash flows expire or are transferred. Designated financial liabilities are recognised 
when HSBC enters into contracts with counterparties, which is generally on settlement date, and are normally derecognised when 
extinguished. Subsequent changes in fair values are recognised in the income statement in ‘Net income from financial instruments held 
for trading or managed on a fair value basis’ or ‘Net income/(expense) from assets and liabilities of insurance businesses, including 
related derivatives, measured at fair value through profit or loss’.

Under the above criterion, the main classes of financial instruments designated by HSBC are:

•  Long-term debt issues: The interest and/or foreign exchange exposure on certain fixed-rate debt securities issued has been matched 

with the interest and/or foreign exchange exposure on certain swaps as part of a documented risk management strategy.

•  Financial assets and financial liabilities under unit-linked and non-linked investment contracts: a contract under which HSBC does not 
accept significant insurance risk from another party is not classified as an insurance contract, other than investment contracts with 
discretionary participation features (‘DPF’), but is accounted for as a financial liability. Customer liabilities under linked and certain 
non-linked investment contracts issued by insurance subsidiaries are determined based on the fair value of the assets held in the 
linked funds. If no fair value designation was made for the related assets, at least some of the assets would otherwise be measured at 
either fair value through other comprehensive income or amortised cost. The related financial assets and liabilities are managed and 
reported to management on a fair value basis. Designation at fair value of the financial assets and related liabilities allows changes in 
fair values to be recorded in the income statement and presented in the same line.

(h)  Derivatives

Derivatives are financial instruments that derive their value from the price of underlying items such as equities, interest rates or other 
indices. Derivatives are recognised initially and are subsequently measured at fair value through profit or loss. Derivatives are classified as 
assets when their fair value is positive or as liabilities when their fair value is negative. This includes embedded derivatives in financial 
liabilities, which are bifurcated from the host contract when they meet the definition of a derivative on a stand-alone basis.

Where the derivatives are managed with debt securities issued by HSBC that are designated at fair value, the contractual interest is 
shown in ‘Interest expense’ together with the interest payable on the issued debt.

Hedge accounting

When derivatives are not part of fair value designated relationships, if held for risk management purposes they are designated in hedge 
accounting relationships where the required criteria for documentation and hedge effectiveness are met. HSBC uses these derivatives or, 
where allowed, other non-derivative hedging instruments in fair value hedges, cash flow hedges or hedges of net investments in foreign 
operations as appropriate to the risk being hedged.

Fair value hedge

Fair value hedge accounting does not change the recording of gains and losses on derivatives and other hedging instruments, but results 
in recognising changes in the fair value of the hedged assets or liabilities attributable to the hedged risk that would not otherwise be 
recognised in the income statement. If a hedge relationship no longer meets the criteria for hedge accounting, hedge accounting is 
discontinued; the cumulative adjustment to the carrying amount of the hedged item is amortised to the income statement on a 
recalculated effective interest rate, unless the hedged item has been derecognised, in which case it is recognised in the income 
statement immediately.

Cash flow hedge

The effective portion of gains and losses on hedging instruments is recognised in other comprehensive income; the ineffective portion 
of the change in fair value of derivative hedging instruments that are part of a cash flow hedge relationship is recognised immediately 
in the income statement within ‘Net income from financial instruments held for trading or managed on a fair value basis’. The 
accumulated gains and losses recognised in other comprehensive income are reclassified to the income statement in the same periods in 
which the hedged item affects profit or loss. When a hedge relationship is discontinued, or partially discontinued, any cumulative gain or 
loss recognised in other comprehensive income remains in equity until the forecast transaction is recognised in the income statement. 
When a forecast transaction is no longer expected to occur, the cumulative gain or loss previously recognised in other comprehensive 
income is immediately reclassified to the income statement.

Net investment hedge

Hedges of net investments in foreign operations are accounted for in a similar way to cash flow hedges. The effective portion of gains 
and losses on the hedging instrument is recognised in other comprehensive income; other gains and losses are recognised immediately 
in the income statement. Gains and losses previously recognised in other comprehensive income are reclassified to the income statement 
on the disposal, or part disposal, of the foreign operation.

Derivatives that do not qualify for hedge accounting

Non-qualifying hedges are derivatives entered into as economic hedges of assets and liabilities for which hedge accounting was not 
applied.

HSBC Holdings plc Annual Report and Accounts 2018

229

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Critical accounting estimates and judgements

As a result of the request received by the Financial Stability Board from the G20, a fundamental review and reform of the major interest rate benchmarks is 
under way across the world’s largest financial markets. The process of replacing existing benchmark interbank offered rates (‘Ibors’) with alternative risk-free 
rates (‘RFRs’) is at different stages, and is progressing at different speeds, across several major jurisdictions. There is therefore uncertainty as to the timing 
and the methods of transition for many financial products affected by these changes, and whether some existing benchmarks will continue to be supported 
in some way.
As a result of these developments, significant accounting judgement is involved in determining whether certain hedge accounting relationships that hedge 
the variability of cash flows and interest rate risk due to changes in Ibors continue to qualify for hedge accounting as at 31 December 2018. Management’s 
judgement is that those existing hedge accounting relationships continue to be supported at the 2018 year-end. Even though there are  plans to replace 
those rates with economically similar rates based on new RFRs over the next few years, there is widespread continued reliance on Ibors in market pricing 
structures for long-term products with maturities over the hedged horizons that extend beyond the timescales for replacing Ibors. In addition there is a 
current absence of term structures on the new RFRs. This judgement will be kept under review in future as markets based on the new RFRs develop, taking 
into consideration any specific accounting guidance that may be developed to deal with these unusual circumstances. The IASB has commenced the due 
process for providing clarification on how the guidance for hedge accounting in IAS 39 ‘Financial Instruments: Recognition and Measurement’ and IFRS 9: 
‘Financial Instruments’ should be applied in these circumstances, which were not contemplated when the standards were published.

(i) 

Impairment of amortised cost and FVOCI financial assets

Expected credit losses (‘ECL’) are recognised for loans and advances to banks and customers, non-trading reverse repurchase 
agreements, other financial assets held at amortised cost, debt instruments measured at FVOCI, and certain loan commitments and 
financial guarantee contracts. At initial recognition, allowance (or provision in the case of some loan commitments and financial 
guarantees) is required for ECL resulting from default events that are possible within the next 12 months, or less, where the remaining life 
is less than 12 months (’12-month ECL’). In the event of a significant increase in credit risk, allowance (or provision) is required for ECL 
resulting from all possible default events over the expected life of the financial instrument (‘lifetime ECL’). Financial assets where 12-
month ECL is recognised are considered to be ‘stage 1’; financial assets that are considered to have experienced a significant increase in 
credit risk are in ‘stage 2’; and financial assets for which there is objective evidence of impairment so are considered to be in default or 
otherwise credit impaired are in ‘stage 3’. Purchased or originated credit-impaired financial assets (‘POCI’) are treated differently, as set 
out below.

Credit impaired (stage 3)

HSBC determines that a financial instrument is credit impaired and in stage 3 by considering relevant objective evidence, primarily 
whether: 

•  contractual payments of either principal or interest are past due for more than 90 days; 

•  there are other indications that the borrower is unlikely to pay, such as when a concession has been granted to the borrower for 

economic or legal reasons relating to the borrower’s financial condition; and

•  the loan is otherwise considered to be in default. 

If such unlikeliness to pay is not identified at an earlier stage, it is deemed to occur when an exposure is 90 days past due, even where 
regulatory rules permit default to be defined based on 180 days past due. Therefore the definitions of credit impaired and default are 
aligned as far as possible so that stage 3 represents all loans that are considered defaulted or otherwise credit impaired.

Interest income is recognised by applying the effective interest rate to the amortised cost amount, i.e. gross carrying amount less ECL 
allowance.

Write-off

Financial assets (and the related impairment allowances) are normally written off, either partially or in full, when there is no realistic 
prospect of recovery. Where loans are secured, this is generally after receipt of any proceeds from the realisation of security. In 
circumstances where the net realisable value of any collateral has been determined and there is no reasonable expectation of further 
recovery, write-off may be earlier.

Renegotiation

Loans are identified as renegotiated and classified as credit impaired when we modify the contractual payment terms due to significant 
credit distress of the borrower. Renegotiated loans remain classified as credit impaired until there is sufficient evidence to demonstrate a 
significant reduction in the risk of non-payment of future cash flows and retain the designation of renegotiated until maturity or 
derecognition.

A loan that is renegotiated is derecognised if the existing agreement is cancelled and a new agreement is made on substantially different 
terms, or if the terms of an existing agreement are modified such that the renegotiated loan is a substantially different financial 
instrument. Any new loans that arise following derecognition events in these circumstances are considered to be POCI and will continue 
to be disclosed as renegotiated loans.

Other than originated credit-impaired loans, all other modified loans could be transferred out of stage 3 if they no longer exhibit any 
evidence of being credit impaired and, in the case of renegotiated loans, there is sufficient evidence to demonstrate a significant 
reduction in the risk of non-payment of future cash flows over the minimum observation period, and there are no other indicators of 
impairment. These loans could be transferred to stage 1 or 2 based on the mechanism as described below by comparing the risk of a 
default occurring at the reporting date (based on the modified contractual terms) and the risk of a default occurring at initial recognition 
(based on the original, unmodified contractual terms). Any amount written off as a result of the modification of contractual terms would 
not be reversed.

Loan modifications that are not credit impaired

Loan modifications that are not identified as renegotiated are considered to be commercial restructuring. Where a commercial 
restructuring results in a modification (whether legalised through an amendment to the existing terms or the issuance of a new loan 
contract) such that HSBC’s rights to the cash flows under the original contract have expired, the old loan is derecognised and the new 
loan is recognised at fair value. The rights to cash flows are generally considered to have expired if the commercial restructure is at 
market rates and no payment-related concession has been provided.

230

HSBC Holdings plc Annual Report and Accounts 2018

Significant increase in credit risk (stage 2)

An assessment of whether credit risk has increased significantly since initial recognition is performed at each reporting period by
considering the change in the risk of default occurring over the remaining life of the financial instrument. The assessment explicitly or
implicitly compares the risk of default occurring at the reporting date compared with that at initial recognition, taking into account
reasonable and supportable information, including information about past events, current conditions and future economic conditions. The
assessment is unbiased, probability-weighted, and to the extent relevant, uses forward-looking information consistent with that used in
the measurement of ECL. The analysis of credit risk is multifactor. The determination of whether a specific factor is relevant and its
weight compared with other factors depends on the type of product, the characteristics of the financial instrument and the borrower, and
the geographical region. Therefore, it is not possible to provide a single set of criteria that will determine what is considered to be a
significant increase in credit risk, and these criteria will differ for different types of lending, particularly between retail and wholesale.
However, unless identified at an earlier stage, all financial assets are deemed to have suffered a significant increase in credit risk when 30
days past due. In addition, wholesale loans that are individually assessed, typically corporate and commercial customers, and included
on a watch or worry list, are included in stage 2.

For wholesale portfolios, the quantitative comparison assesses default risk using a lifetime probability of default (‘PD’) which
encompasses a wide range of information including the obligor’s customer risk rating (‘CRR’), macroeconomic condition forecasts and
credit transition probabilities. For origination CRRs up to 3.3, significant increase in credit risk is measured by comparing the average PD
for the remaining term estimated at origination with the equivalent estimation at the reporting date. The quantitative measure of
significance varies depending on the credit quality at origination as follows:

Origination CRR

0.1–1.2
2.1–3.3

Significance trigger - PD to increase by

15bps
30bps

For CRRs greater than 3.3 that are not impaired, a significant increase in credit risk is considered to have occurred when the origination
PD has doubled. The significance of changes in PD was informed by expert credit risk judgement, referenced to historical credit
migrations and to relative changes in external market rates.

For loans originated prior to the implementation of IFRS 9, the origination PD does not include adjustments to reflect expectations of
future macroeconomic conditions since these are not available without the use of hindsight. In the absence of this data, origination PD
must be approximated assuming through-the-cycle (‘TTC’) PDs and TTC migration probabilities, consistent with the instrument’s
underlying modelling approach and the CRR at origination. For these loans, the quantitative comparison is supplemented with additional
CRR deterioration-based thresholds, as set out in the table below:

Origination CRR

0.1
1.1–4.2
4.3–5.1
5.2–7.1
7.2–8.2
8.3

Additional significance criteria – number of CRR grade notches deterioration
required to identify as significant credit deterioration (stage 2) (> or equal to)

5 notches
4 notches
3 notches
2 notches
1 notch
0 notch

Further information about the 23-grade scale used for CRR can be found on page 80. 

For certain portfolios of debt securities where external market ratings are available and credit ratings are not used in credit risk
management, the debt securities will be in stage 2 if their credit risk increases to the extent they are no longer considered investment
grade. Investment grade is where the financial instrument has a low risk of incurring losses, the structure has a strong capacity to meet
its contractual cash flow obligations in the near term, and adverse changes in economic and business conditions in the longer term may,
but will not necessarily, reduce the ability of the borrower to fulfil their contractual cash flow obligations.

For retail portfolios, default risk is assessed using a reporting date 12-month PD derived from credit scores, which incorporates all
available information about the customer. This PD is adjusted for the effect of macroeconomic forecasts for periods longer than 12
months and is considered to be a reasonable approximation of a lifetime PD measure. Retail exposures are first segmented into
homogeneous portfolios, generally by country, product and brand. Within each portfolio, the stage 2 accounts are defined as accounts
with an adjusted 12-month PD greater than the average 12-month PD of loans in that portfolio 12 months before they become 30 days
past due. The expert credit risk judgement is that no prior increase in credit risk is significant. This portfolio-specific threshold identifies
loans with a PD higher than would be expected from loans that are performing as originally expected, and higher than what would have
been acceptable at origination. It therefore approximates a comparison of origination to reporting date PDs.

Unimpaired and without significant increase in credit risk – (stage 1)

ECL resulting from default events that are possible within the next 12 months (12-month ECL) are recognised for financial instruments
that remain in stage 1.

Purchased or originated credit impaired 

Financial assets that are purchased or originated at a deep discount that reflects the incurred credit losses are considered to be POCI.
This population includes the recognition of a new financial instrument following a renegotiation where concessions have been granted for
economic or contractual reasons relating to the borrower’s financial difficulty that otherwise would not have been considered. The
amount of change-in-lifetime ECL is recognised in profit or loss until the POCI is derecognised, even if the lifetime ECL are less than the
amount of ECL included in the estimated cash flows on initial recognition.

Movement between stages

Financial assets can be transferred between the different categories (other than POCI) depending on their relative increase in credit risk
since initial recognition. Financial instruments are transferred out of stage 2 if their credit risk is no longer considered to be significantly
increased since initial recognition based on the assessments described above. Except for renegotiated loans, financial instruments are
transferred out of stage 3 when they no longer exhibit any evidence of credit impairment as described above. Renegotiated loans that are
not POCI will continue to be in stage 3 until there is sufficient evidence to demonstrate a significant reduction in the risk of non-payment

HSBC Holdings plc Annual Report and Accounts 2018

231

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements Notes on the financial statements

of future cash flows, observed over a minimum one-year period and there are no other indicators of impairment. For loans that are 
assessed for impairment on a portfolio basis, the evidence typically comprises a history of payment performance against the original or 
revised terms, as appropriate to the circumstances. For loans that are assessed for impairment on an individual basis, all available 
evidence is assessed on a case-by-case basis.

Measurement of ECL

The assessment of credit risk and the estimation of ECL are unbiased and probability-weighted, and incorporate all available information 
that is relevant to the assessment including information about past events, current conditions and reasonable and supportable forecasts 
of future events and economic conditions at the reporting date. In addition, the estimation of ECL should take into account the time value 
of money.

In general, HSBC calculates ECL using three main components: a probability of default, a loss given default (’LGD’) and the exposure at 
default (‘EAD’).

The 12-month ECL is calculated by multiplying the 12-month PD, LGD and EAD. Lifetime ECL is calculated using the lifetime PD instead. 
The 12-month and lifetime PDs represent the probability of default occurring over the next 12 months and the remaining maturity of the 
instrument respectively.

The EAD represents the expected balance at default, taking into account the repayment of principal and interest from the balance sheet 
date to the default event together with any expected drawdowns of committed facilities. The LGD represents expected losses on the EAD 
given the event of default, taking into account, among other attributes, the mitigating effect of collateral value at the time it is expected 
to be realised and the time value of money.

HSBC leverages the Basel II IRB framework where possible, with recalibration to meet the differing IFRS 9 requirements as set out in the 
following table:

Model

Regulatory capital

IFRS 9

•  Through the cycle (represents long-run average PD throughout a 

•  Point in time (based on current conditions, adjusted to take into 

full economic cycle)

account estimates of future conditions that will impact PD)

PD

•  The definition of default includes a backstop of 90+ days past 

•  Default backstop of 90+ days past due for all portfolios

due, although this has been modified to 180+ days past due for 
some portfolios, particularly UK and US mortgages

EAD

•  Cannot be lower than current balance

•  Amortisation captured for term products

•  Downturn LGD (consistent losses expected to be suffered 

•  Expected LGD (based on estimate of loss given default including 

LGD

Other

during a severe but plausible economic downturn)

•  Regulatory floors may apply to mitigate risk of underestimating 

downturn LGD due to lack of historical data 

•  Discounted using cost of capital
•  All collection costs included

the expected impact of future economic conditions such as 
changes in value of collateral)

•  No floors
•  Discounted using the original effective interest rate of the loan
•  Only costs associated with obtaining/selling collateral included

•  Discounted back from point of default to balance sheet date

While 12-month PDs are recalibrated from Basel II models where possible, the lifetime PDs are determined by projecting the 12-month 
PD using a term structure. For the wholesale methodology, the lifetime PD also takes into account credit migration, i.e. a customer 
migrating through the CRR bands over its life.

The ECL for wholesale stage 3 is determined on an individual basis using a discounted cash flow (‘DCF’) methodology. The expected 
future cash flows are based on the credit risk officer’s estimates as at the reporting date, reflecting reasonable and supportable 
assumptions and projections of future recoveries and expected future receipts of interest. Collateral is taken into account if it is likely that 
the recovery of the outstanding amount will include realisation of collateral based on the estimated fair value of collateral at the time of 
expected realisation, less costs for obtaining and selling the collateral. The cash flows are discounted at a reasonable approximation of 
the original effective interest rate. For significant cases, cash flows under four different scenarios are probability-weighted by reference to 
the three economic scenarios applied more generally by the Group and the judgement of the credit risk officer in relation to the likelihood 
of the workout strategy succeeding or receivership being required. For less significant cases, the effect of different economic scenarios 
and work-out strategies is approximated and applied as an adjustment to the most likely outcome.

Period over which ECL is measured

Expected credit loss is measured from the initial recognition of the financial asset. The maximum period considered when measuring ECL 
(be it 12-month or lifetime ECL) is the maximum contractual period over which HSBC is exposed to credit risk. For wholesale overdrafts, 
credit risk management actions are taken no less frequently than on an annual basis and therefore this period is to the expected date of 
the next substantive credit review. The date of the substantive credit review also represents the initial recognition of the new facility. 
However, where the financial instrument includes both a drawn and undrawn commitment and the contractual ability to demand 
repayment and cancel the undrawn commitment does not serve to limit HSBC’s exposure to credit risk to the contractual notice period, 
the contractual period does not determine the maximum period considered. Instead, ECL is measured over the period HSBC remains 
exposed to credit risk that is not mitigated by credit risk management actions. This applies to retail overdrafts and credit cards, where the 
period is the average time taken for stage 2 exposures to default or close as performing accounts, determined on a portfolio basis and 
ranging from between two and six years. In addition, for these facilities it is not possible to identify the ECL on the loan commitment 
component separately from the financial asset component. As a result, the total ECL is recognised in the loss allowance for the financial 
asset unless the total ECL exceeds the gross carrying amount of the financial asset, in which case the ECL is recognised as a provision.

Forward-looking economic inputs

HSBC will in general apply three forward-looking global economic scenarios determined with reference to external forecast distributions 
representative of our view of forecast economic conditions, the consensus economic scenario approach. This approach is considered 
sufficient to calculate unbiased expected loss in most economic environments. They represent a most likely outcome (the Central 
scenario) and two, less likely, outer scenarios referred to as the Upside and Downside scenarios. The Central scenario is the basis for the 
annual operating planning process and, with regulatory modifications, will also be used in enterprise-wide stress tests. The Upside and 
Downside scenarios are constructed following a standard process supported by a scenario narrative reflecting the Group’s current top 
and emerging risks and by consulting external and internal subject matter experts. The relationship between the outer scenarios and 
Central scenario will generally be fixed with the Central scenario being assigned a weighting of 80% and the Upside and Downside 

232

HSBC Holdings plc Annual Report and Accounts 2018

scenarios 10% each, with the difference between the Central and outer scenarios in terms of economic severity being informed by the 
spread of external forecast distributions among professional industry forecasts. The outer scenarios are economically plausible, internally 
consistent states of the world and will not necessarily be as severe as scenarios used in stress testing. The period of forecasts is five 
years for the Central scenario. Upside and Downside scenarios use distributional forecasts for the first two years, after which they 
converge to the Central forecasts. The spread between the Central and outer scenarios is grounded on consensus distributions of 
projected gross domestic product of the following economies: UK, France, Hong Kong, mainland China, US and Canada. The economic 
factors include, but are not limited to, gross domestic product, unemployment, interest rates, inflation and commercial property prices 
across all the countries and territories in which HSBC operates.

In general, the consequences of the assessment of credit risk and the resulting ECL outputs will be probability-weighted using the 
standard probability weights. This probability weighting may be applied directly or the effect of the probability weighting determined on a 
periodic basis, at least annually, and then applied as an adjustment to the outcomes resulting from the central economic forecast. The 
central economic forecast is updated quarterly.

HSBC recognises that the consensus economic scenario approach using three scenarios will be insufficient in certain economic 
environments. Additional analysis may be requested at management’s discretion, including the production of extra scenarios. If 
conditions warrant, this could result in alternative scenarios and probability weightings being applied in arriving at the ECL.

Critical accounting estimates and judgements

In determining ECL, management is required to exercise judgement in defining what is considered to be a significant increase in credit risk and in making 
assumptions and estimates to incorporate relevant information about past events, current conditions and forecasts of economic conditions. Judgement 
has been applied in determining the lifetime and point of initial recognition of revolving facilities.  
The PD, LGD and EAD models, which support these determinations are reviewed regularly in light of differences between loss estimates and actual loss 
experience, but given that IFRS 9 requirements have only just been applied, there has been little time available to make these comparisons. Therefore, the 
underlying models and their calibration, including how they react to forward-looking economic conditions, remain subject to review and refinement. This is 
particularly relevant for lifetime PDs, which have not been previously used in regulatory modelling, and for the incorporation of ‘Upside scenarios’, that 
have not generally been subject to experience gained through stress testing.  
The exercise of judgement in making estimations requires the use of assumptions that are highly subjective and very sensitive to the risk factors, in 
particular to changes in economic and credit conditions across a large number of geographical areas. Many of the factors have a high degree of 
interdependency and there is no single factor to which loan impairment allowances as a whole are sensitive. The sections marked as audited on pages 94 
to 101, ‘Measurement uncertainty and sensitivity analysis of ECL estimates,’ set out the assumptions underlying the Central scenario and information 
about how scenarios are developed in relation to the Group’s top and emerging risks and its judgements, informed by consensus forecasts of professional 
industry forecasters. The sensitivity of ECL to different economic scenarios is illustrated by recalculating the ECL for selected portfolios as if 100% 
weighting had been assigned to each scenario. 

(j) 

Insurance contracts

A contract is classified as an insurance contract where HSBC accepts significant insurance risk from another party by agreeing to 
compensate that party on the occurrence of a specified uncertain future event. An insurance contract may also transfer financial risk, but 
is accounted for as an insurance contract if the insurance risk is significant. In addition, HSBC issues investment contracts with 
discretionary participation features (‘DPF ‘), which are also accounted for as insurance contracts as required by IFRS 4 ‘Insurance 
Contracts’.

Net insurance premium income

Premiums for life insurance contracts are accounted for when receivable, except in unit-linked insurance contracts where premiums are 
accounted for when liabilities are established.

Reinsurance premiums are accounted for in the same accounting period as the premiums for the direct insurance contracts to which they 
relate.

Net insurance claims and benefits paid and movements in liabilities to policyholders

Gross insurance claims for life insurance contracts reflect the total cost of claims arising during the year, including claim handling costs 
and any policyholder bonuses allocated in anticipation of a bonus declaration.

Maturity claims are recognised when due for payment. Surrenders are recognised when paid or at an earlier date on which, following 
notification, the policy ceases to be included within the calculation of the related insurance liabilities. Death claims are recognised when 
notified.

Reinsurance recoveries are accounted for in the same period as the related claim.

Liabilities under insurance contracts

Liabilities under non-linked life insurance contracts are calculated by each life insurance operation based on local actuarial principles. 
Liabilities under unit-linked life insurance contracts are at least equivalent to the surrender or transfer value, which is calculated by 
reference to the value of the relevant underlying funds or indices.

Future profit participation on insurance contracts with DPF

Where contracts provide discretionary profit participation benefits to policyholders, liabilities for these contracts include provisions for the 
future discretionary benefits to policyholders. These provisions reflect the actual performance of the investment portfolio to date and 
management’s expectation of the future performance of the assets backing the contracts, as well as other experience factors such as 
mortality, lapses and operational efficiency, where appropriate. The benefits to policyholders may be determined by the contractual 
terms, regulation, or past distribution policy.

Investment contracts with DPF

While investment contracts with DPF are financial instruments, they continue to be treated as insurance contracts as required by IFRS 4. 
The Group therefore recognises the premiums for these contracts as revenue and recognises as an expense the resulting increase in the 
carrying amount of the liability.

In the case of net unrealised investment gains on these contracts, whose discretionary benefits principally reflect the actual performance 
of the investment portfolio, the corresponding increase in the liabilities is recognised in either the income statement or other 
comprehensive income, following the treatment of the unrealised gains on the relevant assets. In the case of net unrealised losses, a 

HSBC Holdings plc Annual Report and Accounts 2018

233

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

deferred participating asset is recognised only to the extent that its recoverability is highly probable. Movements in the liabilities arising 
from realised gains and losses on relevant assets are recognised in the income statement.

Present value of in-force long-term insurance business

HSBC recognises the value placed on insurance contracts and investment contracts with DPF, which are classified as long-term and in-
force at the balance sheet date, as an asset. The asset represents the present value of the equity holders’ interest in the issuing insurance 
companies’ profits expected to emerge from these contracts written at the balance sheet date. The present value of in-force business 
(‘PVIF’) is determined by discounting those expected future profits using appropriate assumptions in assessing factors such as future 
mortality, lapse rates and levels of expenses, and a risk discount rate that reflects the risk premium attributable to the respective 
contracts. The PVIF incorporates allowances for both non-market risk and the value of financial options and guarantees. The PVIF asset is 
presented gross of attributable tax in the balance sheet and movements in the PVIF asset are included in ‘Other operating income’ on a 
gross of tax basis.

(k)  Employee compensation and benefits

Share-based payments

HSBC enters into both equity-settled and cash-settled share-based payment arrangements with its employees as compensation for the 
provision of their services.

The vesting period for these schemes may commence before the legal grant date if the employees have started to render services in 
respect of the award before the legal grant date, where there is a shared understanding of the terms and conditions of the arrangement. 
Expenses are recognised when the employee starts to render service to which the award relates.

Cancellations result from the failure to meet a non-vesting condition during the vesting period, and are treated as an acceleration of 
vesting recognised immediately in the income statement. Failure to meet a vesting condition by the employee is not treated as a 
cancellation, and the amount of expense recognised for the award is adjusted to reflect the number of awards expected to vest. 

Post-employment benefit plans

HSBC operates a number of pension schemes including defined benefit, defined contribution and post-employment benefit schemes.

Payments to defined contribution schemes are charged as an expense as the employees render service.

Defined benefit pension obligations are calculated using the projected unit credit method. The net charge to the income statement mainly 
comprises the service cost and the net interest on the net defined benefit asset or liability, and is presented in operating expenses.

Remeasurements of the net defined benefit asset or liability, which comprise actuarial gains and losses, return on plan assets excluding 
interest and the effect of the asset ceiling (if any, excluding interest), are recognised immediately in other comprehensive income. The net 
defined benefit asset or liability represents the present value of defined benefit obligations reduced by the fair value of plan assets, after 
applying the asset ceiling test, where the net defined benefit surplus is limited to the present value of available refunds and reductions in 
future contributions to the plan.

The cost of obligations arising from other post-employment plans are accounted for on the same basis as defined benefit pension plans.

(l) 

Tax

Income tax comprises current tax and deferred tax. Income tax is recognised in the income statement except to the extent that it relates 
to items recognised in other comprehensive income or directly in equity, in which case the tax is recognised in the same statement as the 
related item appears.

Current tax is the tax expected to be payable on the taxable profit for the year and on any adjustment to tax payable in respect of 
previous years. HSBC provides for potential current tax liabilities that may arise on the basis of the amounts expected to be paid to the 
tax authorities. 

Deferred tax is recognised on temporary differences between the carrying amounts of assets and liabilities in the balance sheet, and the 
amounts attributed to such assets and liabilities for tax purposes. Deferred tax is calculated using the tax rates expected to apply in the 
periods in which the assets will be realised or the liabilities settled.

Current and deferred tax are calculated based on tax rates and laws enacted, or substantively enacted, by the balance sheet date.

Critical accounting estimates and judgements

The recognition of a deferred tax asset relies on an assessment of the probability and sufficiency of future taxable profits, future reversals of existing
taxable temporary differences and ongoing tax planning strategies. In the absence of a history of taxable profits, the most significant judgements relate to
expected future profitability and to the applicability of tax planning strategies, including corporate reorganisations.

(m)  Provisions, contingent liabilities and guarantees

Provisions

Provisions are recognised when it is probable that an outflow of economic benefits will be required to settle a present legal or 
constructive obligation that has arisen as a result of past events and for which a reliable estimate can be made.

234

HSBC Holdings plc Annual Report and Accounts 2018

Critical accounting estimates and judgements

Judgement is involved in determining whether a present obligation exists and in estimating the probability, timing and amount of any outflows.
Professional expert advice is taken on the assessment of litigation, property (including onerous contracts) and similar obligations. Provisions for legal
proceedings and regulatory matters typically require a higher degree of judgement than other types of provisions. When matters are at an early stage,
accounting judgements can be difficult because of the high degree of uncertainty associated with determining whether a present obligation exists, and
estimating the probability and amount of any outflows that may arise. As matters progress, management and legal advisers evaluate on an ongoing basis
whether provisions should be recognised, revising previous judgements and estimates as appropriate. At more advanced stages, it is typically easier to
make judgements and estimates around a better defined set of possible outcomes. However, the amount provisioned can remain very sensitive to the
assumptions used. There could be a wide range of possible outcomes for any pending legal proceedings, investigations or inquiries. As a result, it is often
not practicable to quantify a range of possible outcomes for individual matters. It is also not practicable to meaningfully quantify ranges of potential
outcomes in aggregate for these types of provisions because of the diverse nature and circumstances of such matters and the wide range of uncertainties
involved. Provisions for customer remediation also require significant levels of estimation and judgement. The amounts of provisions recognised depend on
a number of different assumptions, such as the volume of inbound complaints, the projected period of inbound complaint volumes, the decay rate of
complaint volumes, the population identified as systemically mis-sold and the number of policies per customer complaint.

Contingent liabilities, contractual commitments and guarantees 

Contingent liabilities

Contingent liabilities, which include certain guarantees and letters of credit pledged as collateral security, and contingent liabilities related 
to legal proceedings or regulatory matters, are not recognised in the financial statements but are disclosed unless the probability of 
settlement is remote.

Financial guarantee contracts

Liabilities under financial guarantee contracts that are not classified as insurance contracts are recorded initially at their fair value, which 
is generally the fee received or present value of the fee receivable.

HSBC Holdings has issued financial guarantees and similar contracts to other Group entities. HSBC elects to account for certain 
guarantees as insurance contracts in HSBC Holdings’ financial statements, in which case they are measured and recognised as insurance 
liabilities. This election is made on a contract-by-contract basis, and is irrevocable.

(n) 

 Accounting policies applied to financial instruments prior to 1 January 2018

Financial instruments measured at amortised cost

Loans and advances to banks and customers, held-to-maturity investments and most financial liabilities are measured at amortised cost. 
The carrying value of these financial assets at initial recognition includes any directly attributable transactions costs. If the initial fair value 
is lower than the cash amount advanced, such as in the case of some leveraged finance and syndicated lending activities, the difference 
is deferred and recognised over the life of the loan (as described in sub-section (c) above) through the recognition of interest income, 
unless the loan becomes impaired.

HSBC may commit to underwriting loans on fixed contractual terms for specified periods of time. When the loan arising from the lending 
commitment is expected to be held for trading, the commitment to lend is recorded as a derivative. When HSBC intends to hold the loan, 
a provision on the loan commitment is only recorded where it is probable that HSBC will incur a loss. 

Impairment of loans and advances

Losses for impaired loans are recognised when there is objective evidence that impairment of a loan or portfolio of loans has occurred. 
Losses that may arise from future events are not recognised.

Individually assessed loans and advances

The factors considered in determining whether a loan is individually significant for the purposes of assessing impairment include the size 
of the loan, the number of loans in the portfolio, the importance of the individual loan relationship and how this is managed. Loans that 
are determined to be individually significant will be individually assessed for impairment, except when volumes of defaults and losses are 
sufficient to justify treatment under a collective methodology.

Loans considered as individually significant are typically to corporate and commercial customers, are for larger amounts and are 
managed on an individual basis. For these loans, HSBC considers on a case-by-case basis at each balance sheet date whether there is 
any objective evidence that a loan is impaired.

The determination of the realisable value of security is based on the most recently updated market value at the time the impairment 
assessment is performed. The value is not adjusted for expected future changes in market prices, although adjustments are made to 
reflect local conditions such as forced sale discounts.

Impairment losses are calculated by discounting the expected future cash flows of a loan, which include expected future receipts of 
contractual interest, at the loan’s original effective interest rate or an approximation thereof, and comparing the resultant present value 
with the loan’s current carrying amount.

Collectively assessed loans and advances

Impairment is assessed collectively to cover losses that have been incurred but have not yet been identified on loans subject to individual 
assessment or for homogeneous groups of loans that are not considered individually significant, which are generally retail lending 
portfolios.

Incurred but not yet identified impairment

Individually assessed loans for which no evidence of impairment has been specifically identified on an individual basis are grouped 
together according to their credit risk characteristics for a collective impairment assessment. This assessment captures impairment 
losses that HSBC has incurred as a result of events occurring before the balance sheet date that HSBC is not able to identify on an 
individual loan basis, and that can be reliably estimated. When information becomes available that identifies losses on individual loans 
within a group, those loans are removed from the group and assessed individually.

Homogeneous groups of loans and advances

Statistical methods are used to determine collective impairment losses for homogeneous groups of loans not considered individually 
significant. The methods used to calculate collective allowances are set out below:

HSBC Holdings plc Annual Report and Accounts 2018

235

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

•  When appropriate empirical information is available, HSBC utilises roll-rate methodology, which employs statistical analyses of 

historical data and experience of delinquency and default to reliably estimate the amount of the loans that will eventually be written 
off as a result of events occurring before the balance sheet date. Individual loans are grouped using ranges of past due days, and 
statistical estimates are made of the likelihood that loans in each range will progress through the various stages of delinquency and 
become irrecoverable. Additionally, individual loans are segmented based on their credit characteristics, such as industry sector, loan 
grade or product. In applying this methodology, adjustments are made to estimate the periods of time between a loss event occurring, 
for example because of a missed payment, and its confirmation through write-off (known as the loss identification period). Current 
economic conditions are also evaluated when calculating the appropriate level of allowance required to cover inherent loss. In certain 
highly developed markets, models also take into account behavioural and account management trends as revealed in, for example  
bankruptcy and rescheduling statistics.

•  When the portfolio size is small or when information is insufficient or not reliable enough to adopt a roll-rate methodology, HSBC 

adopts a basic formulaic approach based on historical loss rate experience, or a discounted cash flow model. Where a basic formulaic 
approach is undertaken, the period between a loss event occurring and its identification is estimated by local management, and is 
typically between six and 12 months.

Write-off of loans and advances

Loans and the related impairment allowance accounts are normally written off, either partially or in full, when there is no realistic 
prospect of recovery. Where loans are secured, this is generally after receipt of any proceeds from the realisation of security. In 
circumstances where the net realisable value of any collateral has been determined and there is no reasonable expectation of further 
recovery, write-off may be earlier.

Reversals of impairment

If the amount of an impairment loss decreases in a subsequent period, and the decrease can be related objectively to an event occurring 
after the impairment was recognised, the excess is written back by reducing the loan impairment allowance account accordingly. The 
write-back is recognised in the income statement.

Assets acquired in exchange for loans

When non-financial assets acquired in exchange for loans as part of an orderly realisation are held for sale, these assets are recorded as 
‘Assets held for sale’.

Renegotiated loans

Loans subject to collective impairment assessment whose terms have been renegotiated are no longer considered past due, but are 
treated as up-to-date loans for measurement purposes once a minimum number of required payments has been received. Where 
collectively assessed loan portfolios include significant levels of renegotiated loans, these loans are segregated from other parts of the 
loan portfolio for the purposes of collective impairment assessment to reflect their risk profile. Loans subject to individual impairment 
assessment, whose terms have been renegotiated, are subject to ongoing review to determine whether they remain impaired. The 
carrying amounts of loans that have been classified as renegotiated retain this classification until maturity or derecognition. 

A loan that is renegotiated is derecognised if the existing agreement is cancelled and a new agreement made on substantially different 
terms or if the terms of an existing agreement are modified such that the renegotiated loan is substantially a different financial 
instrument. Any new loans that arise following derecognition events will continue to be disclosed as renegotiated loans and are assessed 
for impairment as above.

Non-trading reverse repurchase, repurchase and similar agreements

When debt securities are sold subject to a commitment to repurchase them at a predetermined price (‘repos’), they remain on the 
balance sheet and a liability is recorded in respect of the consideration received. Securities purchased under commitments to resell 
(‘reverse repos’) are not recognised on the balance sheet and an asset is recorded in respect of the initial consideration paid. Non-trading 
repos and reverse repos are measured at amortised cost. The difference between the sale and repurchase price, or between the purchase 
and resale price is treated as interest and recognised in net interest income over the life of the agreement.

Contracts that are economically equivalent to reverse repurchase or repurchase agreements (such as sales or purchases of debt 
securities entered into together with total return swaps with the same counterparty) are accounted for similarly to, and presented 
together with, reverse repurchase or repurchase agreements.

Financial instruments measured at fair value

Available-for-sale financial assets

Available-for-sale financial assets are recognised on the trade date when HSBC enters into contractual arrangements to purchase them, 
and are normally derecognised when they are either sold or redeemed. They are subsequently remeasured at fair value, and changes 
therein are recognised in other comprehensive income until the assets are either sold or become impaired. Upon disposal, the cumulative 
gains or losses in other comprehensive income are recognised in the income statement as ‘Gains less losses from financial investments’. 

Impairment of available-for-sale financial assets

Available-for-sale financial assets are assessed at each balance sheet date for objective evidence of impairment. Impairment losses are 
recognised in the income statement within ‘Loan impairment charges and other credit risk provisions’ for debt instruments and within 
‘Gains less losses from financial investments’ for equities.

Available-for-sale debt securities

In assessing objective evidence of impairment at the reporting date, HSBC considers all available evidence, including observable data or 
information about events specifically relating to the securities which may result in a shortfall in the recovery of future cash flows. A 
subsequent decline in the fair value of the instrument is recognised in the income statement when there is objective evidence of 
impairment as a result of decreases in the estimated future cash flows. Where there is no further objective evidence of impairment, the 
decline in the fair value of the financial asset is recognised in other comprehensive income. If the fair value of a debt security increases in 
a subsequent period, and the increase can be objectively related to an event occurring after the impairment loss was recognised in the 
income statement, or the instrument is no longer impaired, the impairment loss is reversed through the income statement.

236

HSBC Holdings plc Annual Report and Accounts 2018

Available-for-sale equity securities

A significant or prolonged decline in the fair value of the equity below its cost is objective evidence of impairment. In assessing whether it 
is significant, the decline in fair value is evaluated against the original cost of the asset at initial recognition. In assessing whether it is 
prolonged, the decline is evaluated against the continuous period in which the fair value of the asset has been below its original cost at 
initial recognition.

All subsequent increases in the fair value of the instrument are treated as a revaluation and are recognised in other comprehensive 
income. Subsequent decreases in the fair value of the available-for-sale equity security are recognised in the income statement to the 
extent that further cumulative impairment losses have been incurred. Impairment losses recognised on the equity security are not 
reversed through the income statement.

Financial instruments designated at fair value

Financial instruments, other than those held for trading, are classified in this category if they meet one or more of the criteria set out 
below, and are so designated irrevocably at inception:

•  the use of the designation removes or significantly reduces an accounting mismatch;

•  when a group of financial assets, liabilities or both is managed and its performance is evaluated on a fair value basis, in accordance 

with a documented risk management or investment strategy; and

•  where financial instruments contain one or more non-closely related embedded derivatives.

Designated financial assets are recognised when HSBC enters into contracts with counterparties, which is generally on trade date, and 
are normally derecognised when the rights to the cash flows expire or are transferred. Designated financial liabilities are recognised 
when HSBC enters into contracts with counterparties, which is generally on settlement date, and are normally derecognised when 
extinguished. Subsequent changes in fair values are recognised in the income statement in ‘Net income/(expense) from financial 
instruments designated at fair value’. Under this criterion, the main classes of financial instruments designated by HSBC are:

Long-term debt issues

The interest and/or foreign exchange exposure on certain fixed rate debt securities issued has been matched with the interest and/or 
foreign exchange exposure on certain swaps as part of a documented risk management strategy.

Financial assets and financial liabilities under unit-linked and non-linked investment contracts

A contract under which HSBC does not accept significant insurance risk from another party is not classified as an insurance contract, 
other than investment contracts with discretionary participation features (‘DPF’), but is accounted for as a financial liability. See Note 
1.2(j) for investment contracts with DPF and contracts where HSBC accepts significant insurance risk. Customer liabilities under linked 
and certain non-linked investment contracts issued by insurance subsidiaries and the corresponding financial assets are designated at 
fair value. Liabilities are at least equivalent to the surrender or transfer value, which is calculated by reference to the value of the relevant 
underlying funds or indices. Premiums receivable and amounts withdrawn are accounted for as increases or decreases in the liability 
recorded in respect of investment contracts. The incremental costs directly related to the acquisition of new investment contracts or 
renewing existing investment contracts are deferred and amortised over the period during which the investment management services 
are provided.

2 Net fee income

Net fee income by global business

2018

2017

2016

Retail 
Banking and
Wealth
Management

Commercial
Banking

Global
Banking and
Markets

Global Private
Banking

$m

1,383

991

1,575

71

494

937

96

100

1

3

354

1,110

7,115

(1,917)

5,198

$m

134

748

370

824

44

25

357

18

10

532

23

858

3,943

(388)

3,555

$m

421

332

16

813

533

3

320

584

708

176

1

2,362

6,269

(3,040)

3,229

$m

284

106

—

16

139

73

5

35

4

2

27

186

877

(135)

742

Corporate
Centre

$m

(1)

—

(5)

(1)

—

—

—

(1)

—

(4)

(1)

Total

$m

2,221

2,177

1,956

1,723

1,210

1,038

778

736

723

709

404

(2,147)

(2,160)

2,056

(104)

2,369

16,044

(3,424)

12,620

Funds under management

Account services

Cards

Credit facilities

Broking income

Unit trusts

Remittances

Global custody

Underwriting

Imports/exports

Insurance agency
commission

Other

Fee income

Less: fee expense

Net Fee income

Total

$m

2,188

2,244

1,994

1,718

1,191

1,010

759

692

829

736

410

2,082

15,853

(3,042)

12,811

Total

$m

2,076

2,417

1,970

1,795

1,060

863

766

662

705

820

419

2,116

15,669

(2,892)

12,777

Net Fee income includes $7,522m of fees earned on financial assets that are not at fair value through profit or loss (other than amounts 
included in determining the effective interest rate) (2017: $7,577m; 2016: $7,732m), $1,682m of fees payable on financial liabilities that 
are not at fair value through profit of loss (other than amounts included in determining the effective interest rate) (2017: $1,475m; 2016: 
$1,214m), $3,165m of fees earned on trust and other fiduciary activities (2017: $3,088m; 2016: $2,926m), and $175m of fees payable 
relating to trust and other fiduciary activities (2017: $134m; 2016: $129m). Comparatives for fees earned on trust and other fiduciary 
activities have been restated to align with current year treatment.

HSBC Holdings plc Annual Report and Accounts 2018

237

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

3

Net income/(expense) from financial instruments measured at fair value through profit or
loss

Net income/(expense) arising on:

Net trading activities

Other instruments managed on a fair value basis

Net income from financial instruments held for trading or managed on a fair value basis

Financial assets held to meet liabilities under insurance and investment contracts

Liabilities to customers under investment contracts

Net income from assets and liabilities of insurance businesses, including related derivatives,
measured at fair value through profit or loss

Changes in own credit spread on long-term debt

Derivatives managed in conjunction with HSBC’s issued debt securities

Other changes in fair value

Changes in fair value of long-term debt and related derivatives

Changes in fair value of other financial instruments mandatorily measured at fair value through
profit or loss

Year ended 31 Dec

Footnotes

1

1

2

3

2

2018

$m

6,982

2,549

9,531

(1,585)

97

2017

$m

8,236

190

8,426

3,211

(375)

(1,488)

2,836

—

(626)

529

(97)

695

8,641

—

(343)

498

155

N/A

11,417

2016

$m

7,473

48

7,521

1,480

(218)

1,262

(1,793)

(1,604)

1,400

(1,997)

N/A

6,786

1    At 1 January 2018 we changed our accounting policy for financial liabilities that contain both deposit and derivative components. As a result, net income from these 

instruments is reported in ‘Other instruments managed on a fair value basis’ rather than ‘Trading activities’. Comparative periods have not been re-presented. Refer to 
Note 1 ‘Basis of preparation and accounting policies’ for further details.

2  Prior to 2018, foreign exchange exposure on some financial instruments designated at fair value was presented in the same line in the income statement as the 

underlying fair value movement on these instruments. In 2018, we grouped the presentation of the entire effect of foreign exchange exposure in profit or loss and 
presented it within ‘Net trading activities’ in ‘Net income from financial instruments held for trading or managed on a fair value basis’. Comparative data has been re-
presented. There is no net impact on Total operating income and the impact on ‘Changes in fair value of long-term debt and related derivatives’ is $(517)m in 2017 and 
$1,978m in 2016.  

3  From 1 January 2017, HSBC Holdings plc adopted, in its consolidated financial statements, the requirements of IFRS 9 ‘Financial Instruments’ relating to the 

presentation of gains and losses on financial liabilities designated at fair value. As a result, changes in fair value attributable to changes in own credit risk are presented in 
other comprehensive income with the remaining effect presented in profit or loss.

HSBC Holdings

Net income/(expense) arising on:

- trading activities

- other instruments managed at on a fair value basis

Net income from financial instruments held for trading or managed on a fair value basis

–  derivatives managed in conjunction with HSBC Holdings issued debt securities

–  other changes in fair value

Changes in fair value of long-term debt and related derivatives

Changes in fair value of other financial instruments mandatorily measured at fair value through profit or 
loss

Year ended 31 Dec

2018

$m

(176)

421

245

(337)

260

(77)

43

211

2017

$m

(392)

211

(181)

292

(189)

103

—

(78)

4

Insurance business

Net insurance premium income

Gross insurance premium income

Reinsurers’ share of gross insurance premium income

Year ended 31 Dec 2018

Gross insurance premium income

Reinsurers’ share of gross insurance premium income

Year ended 31 Dec 2017

Gross insurance premium income

Reinsurers’ share of gross insurance premium income

Year ended 31 Dec 2016

1  Discretionary participation features.

238

HSBC Holdings plc Annual Report and Accounts 2018

Non-linked
insurance

 Linked life
insurance

Investment 
contracts with 
DPF1

$m

8,616

(672)

7,944

8,424

(1,016)

7,408

8,036

(629)

7,407

$m

422

(7)

415

351

(7)

344

675

(8)

667

$m

2,300

—

2,300

2,027

—

2,027

1,877

—

1,877

2016

$m

119

—

119

(642)

593

(49)

—

70

Total

$m

11,338

(679)

10,659

10,802

(1,023)

9,779

10,588

(637)

9,951

 
Net insurance claims and benefits paid and movement in liabilities to policyholders

Non-linked
insurance

Linked life
insurance

Investment 
contracts with 
DPF1

Gross claims and benefits paid and movement in liabilities

–  claims, benefits and surrenders paid

–  movement in liabilities

Reinsurers’ share of claims and benefits paid and movement in liabilities

–  claims, benefits and surrenders paid

–  movement in liabilities

Year ended 31 Dec 2018

Gross claims and benefits paid and movement in liabilities

–  claims, benefits and surrenders paid

–  movement in liabilities

Reinsurers’ share of claims and benefits paid and movement in liabilities

–  claims, benefits and surrenders paid

–  movement in liabilities

Year ended 31 Dec 2017

Gross claims and benefits paid and movement in liabilities

–  claims, benefits and surrenders paid

–  movement in liabilities

Reinsurers’ share of claims and benefits paid and movement in liabilities

–  claims, benefits and surrenders paid

–  movement in liabilities

Year ended 31 Dec 2016

1  Discretionary participation features.

Liabilities under insurance contracts

Gross liabilities under insurance contracts at 1 Jan 2018

Impact on transition to IFRS 9

Claims and benefits paid

Increase in liabilities to policyholders

Exchange differences and other movements

Gross liabilities under insurance contracts at 31 Dec 2018

Reinsurers’ share of liabilities under insurance contracts

Net liabilities under insurance contracts at 31 Dec 2018

Gross liabilities under insurance contracts at 1 Jan 2017

Claims and benefits paid

Increase in liabilities to policyholders

Exchange differences and other movements

Gross liabilities under insurance contracts at 31 Dec 2017

Reinsurers’ share of liabilities under insurance contracts

Net liabilities under insurance contracts at 31 Dec 2017

$m

8,943

3,852

5,091

(605)

(311)

(294)

8,338

8,894

2,883

6,011

(942)

(297)

(645)

7,952

8,778

2,828

5,950

(560)

(112)

(448)

8,218

$m

(446)

1,088

(1,534)

191

(181)

372

(255)

1,413

1,044

369

65

(223)

288

1,478

1,321

749

572

(78)

(14)

(64)

$m

1,724

1,869

(145)

—

—

—

1,724

2,901

2,002

899

—

—

—

2,901

2,409

2,017

392

—

—

—

Total

$m

10,221

6,809

3,412

(414)

(492)

78

9,807

13,208

5,929

7,279

(877)

(520)

(357)

12,331

12,508

5,594

6,914

(638)

(126)

(512)

1,243

2,409

11,870

 Non-linked
insurance

 Linked life
insurance

Investment 
contracts with DPF1

Footnotes

2

2

$m

52,112

(69)

(3,852)

8,943

149

57,283

(2,438)

54,845

46,043

(2,883)

8,894

58

52,112

(2,203)

49,909

$m

7,548

—

(1,088)

(446)

(225)

5,789

(68)

5,721

6,949

(1,044)

1,413

230

7,548

(268)

7,280

$m

26,007

—

(1,869)

1,724

(1,604)

24,258

—

24,258

22,281

(2,002)

2,901

2,827

26,007

—

26,007

Total

$m

85,667

(69)

(6,809)

10,221

(1,680)

87,330

(2,506)

84,824

75,273

(5,929)

13,208

3,115

85,667

(2,471)

83,196

1  Discretionary participation features.
2 

‘Exchange differences and other movements’ includes movements in liabilities arising from net unrealised investment gains recognised in other comprehensive income.

The key factors contributing to the movement in liabilities to policyholders included movements in the market value of assets supporting 
policyholder liabilities, death claims, surrenders, lapses, liabilities to policyholders created at the initial inception of the policies, the 
declaration of bonuses and other amounts attributable to policyholders. 

HSBC Holdings plc Annual Report and Accounts 2018

239

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

5

Operating profit

Operating profit is stated after the following items:

Income

Interest recognised on impaired financial assets

Interest recognised on financial assets measured at amortised cost

Interest recognised on financial assets measured at fair value through other comprehensive income

Expense

Footnotes

1

1

2018

$m

263

42,130

7,020

2017

$m

261

N/A

N/A

2016

$m

574

N/A

N/A

Interest on financial instruments, excluding interest on financial liabilities held for trading or designated or 
otherwise mandatorily measured at fair value

(16,972)

(10,912)

(11,858)

Payments under lease and sublease agreements

–  minimum lease payments

–  contingent rents and sublease payments

UK bank levy

Restructuring provisions

Gains/(losses)

Impairment of available-for-sale equity securities

Gains/(losses) recognised on assets held for sale

Loss on net monetary position
Gain/(loss) on disposal of operations in Brazil

Change in expected credit loss charges and other credit impairment charges

–  loans and advances to banks and customers

–  loans commitments and guarantees

–  other financial assets

–  debt instruments measured at fair value though other comprehensive income

Loan impairment charges and other credit risk provisions

–  net impairment charge on loans and advances

–  release of impairment on available-for-sale debt securities

–  other credit risk provisions

(879)

(862)

(17)

(964)

(73)

N/A

27

(136)
(15)

(1,767)

(1,896)

3

21

105

N/A

N/A

N/A

N/A

(936)

(911)

(25)

(916)

(204)

(98)

195

—
19

N/A

N/A

N/A

N/A

N/A

(1,769)

(1,992)

190

33

(969)

(945)

(24)

(922)

(415)

(36)

(206)

—
(1,743)

N/A

N/A

N/A

N/A

N/A

(3,400)

(3,350)

63

(113)

External net operating income is attributed to countries and territories on the basis of the location of the branch responsible for reporting 
the results or advancing the funds:

External net operating income by country/territory

–  UK

–  Hong Kong

–  US

–  France

–  other countries

Footnotes

2

2018

$m

53,780

10,340

17,162

4,379

1,898

20,001

2017

$m

51,445

11,057

14,992

4,573

2,203

18,620

2016

$m

47,966

9,495

12,864

5,094

2,571

17,942

1 

Interest revenue calculated using the effective interest method comprises interest recognised on financial assets measured at either amortised cost or fair value through 
other comprehensive income.

2  Net operating income before change in expected credit losses and other credit impairment charges/Loan impairment charges and other credit risk provisions, also 

referred to as revenue.

6

Employee compensation and benefits

Wages and salaries

Social security costs

Post-employment benefits

Year ended 31 Dec

2018

$m

14,751

1,490

1,132

17,373

2017

$m

15,227

1,419

669

17,315

2016

$m

15,735

1,312

1,042

18,089

240

HSBC Holdings plc Annual Report and Accounts 2018

Average number of persons employed by HSBC during the year by global business

Retail Banking and Wealth Management

Commercial Banking

Global Banking and Markets

Global Private Banking

Corporate Centre

Year ended 31 Dec

Footnotes

1

2018

135,239

48,757

48,990

8,206

1,658

2017

134,021

46,716

49,100

7,817

7,134

2016

137,234

45,912

47,623

8,322

7,842

242,850

244,788

246,933

1    The reduction in the average number of people employed was due to the completion of the cost to achieve transformation programme at the end of 2017.

Average number of persons employed by HSBC during the year by geographical region

Europe

Asia

Middle East and North Africa

North America

Latin America

Year ended 31 Dec

Reconciliation of total incentive awards granted to income statement charge

Total incentive awards approved for the current year

Less: deferred bonuses awarded, expected to be recognised in future periods

Total incentives awarded and recognised in the current year

Add: current year charges for deferred bonuses from previous years

Other

Income statement charge for incentive awards

Year in which income statement is expected to reflect deferred bonuses

Variable compensation from 2018 bonus pool

Variable compensation from 2017 bonus pool

Variable compensation from 2016 bonus pool and earlier

Total

Cash awards

Equity awards

Share-based payments

Charge recognised

2018

2017

$m

150

180

142

472

169

303

$m

—

162

336

498

184

314

2018

67,007

127,992

9,798

17,350

20,703

242,850

2018

$m

3,473

(351)

3,122

322

(70)

3,374

2016

$m

—

—

320

320

114

206

2017

70,301

125,004

10,408

18,610

20,465

244,788

2017

$m

3,303

(337)

2,966

336

(78)

3,224

2016

71,196

122,282

12,021

20,353

21,081

246,933

2016

$m

3,035

(323)

2,712

371

(128)

2,955

Expected charge

2019 2020 and beyond

$m

149

60

111

320

102

218

$m

202

29

85

316

113

203

‘Wages and salaries’ includes the effect of share-based payments arrangements, of which $450m were equity settled (2017: $500m; 
2016: $534m), as follows:

Restricted share awards

Savings-related and other share award option plans

Year ended 31 Dec

HSBC share awards

Award

Policy

2018

$m

499

23

522

2017

$m

520

26

546

2016

$m

591

33

624

Deferred share awards
(including annual incentive
awards, LTI awards
delivered in shares) and
Group Performance Share
Plans (‘GPSP’)

•  An assessment of performance over the relevant period ending on 31 December is used to determine the amount 

of the award to be granted.

•  Deferred awards generally require employees to remain in employment over the vesting period and are not subject to 

performance conditions after the grant date.

•  Deferred share awards generally vest over a period of three, five or seven years.
•  Vested shares may be subject to a retention requirement post-vesting. GPSP awards are retained until cessation of 

employment.

•  Awards granted from 2010 onwards are subject to a malus provision prior to vesting.
•  Awards granted to Material Risk Takers from 2015 onwards are subject to clawback post-vesting.

International Employee
Share Purchase Plan
(‘ShareMatch’)

•  The plan was first introduced in Hong Kong in 2013 and now includes employees based in 27 jurisdictions.
•  Shares are purchased in the market each quarter up to a maximum value of £750, or the equivalent in local currency.
•  Matching awards are added at a ratio of one free share for every three purchased.
•  Matching awards vest subject to continued employment and the retention of the purchased shares for a maximum 

period of two years and nine months.

HSBC Holdings plc Annual Report and Accounts 2018

241

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Movement on HSBC share awards

Restricted share awards outstanding at 1 Jan

Additions during the year

Released in the year

Forfeited in the year

Restricted share awards outstanding at 31 Dec

Weighted average fair value of awards granted ($)

HSBC share option plans

Main plans

Policy

2018

Number

(000s)

104,525

61,569

(67,899)

(3,298)

94,897

7.66

2017

Number

(000s)

123,166

62,044

(76,051)

(4,634)

104,525

7.09

Savings-related share
option plans (‘Sharesave’)

•  Two plans: the UK Plan and the International Plan. The last grant of options under the International Plan was in 2012.
•  From 2014, eligible employees could save up to £500 per month with the option to use the savings to acquire shares.
•  Exercisable within six months following either the third or fifth anniversary of the commencement of a three-year or 

five-year contract, respectively.

•  The exercise price is set at a 20% (2017: 20%) discount to the market value immediately preceding the date of 

Calculation of fair values

invitation.

The fair values of share options are calculated using a Black-Scholes model. The fair value of a share award is based on the share price at 
the date of the grant.

Movement on HSBC share option plans

Outstanding at 1 Jan 2018

Granted during the year

Exercised during the year

Expired during the year

Forfeited during the year

Outstanding at 31 Dec 2018

Of which exercisable

Weighted average remaining contractual life (years)

Outstanding at 1 Jan 2017

Granted during the year

Exercised during the year

Expired during the year

Forfeited during the year

Outstanding at 31 Dec 2017

Of which exercisable

Weighted average remaining contractual life (years)

1  Weighted average exercise price.
2  The weighted average fair value of options granted during the year was $1.40 (2017: $1.29).
3  The weighted average share price at the date the options were exercised was $8.28 (2017: $9.93).     

Post-employment benefit plans

Footnotes

2

3

2

3

Savings-related
share option plans

Number

(000s)

64,670

20,501

(23,260)

(3,148)

(1,698)

57,065

3,513

2.59

70,027

10,447

(9,503)

(3,902)

(2,399)

64,670

1,129

2.42

WAEP1

£

4.49

5.45

4.14

5.20

4.53

4.92

4.09

4.30

5.96

4.83

4.45

4.27

4.49

5.00

The Group operates pension plans throughout the world for its employees. ‘Pension risk management’ on page 87 contains details of the 
policies and practices associated with these pension plans. Some are defined benefit plans, of which the largest is the HSBC Bank (UK) 
Pension Scheme (‘the principal plan’).

HSBC’s balance sheet includes the net surplus or deficit, being the difference between the fair value of plan assets and the discounted 
value of scheme liabilities at the balance sheet date for each plan. Surpluses are only recognised to the extent that they are recoverable 
through reduced contributions in the future or through potential future refunds from the schemes. In assessing whether a surplus is 
recoverable, HSBC has considered its current right to obtain a future refund or a reduction in future contributions.

The principal plan

The principal plan has a defined benefit section and a defined contribution section. The defined benefit section was closed to future 
benefit accrual in 2015, with defined benefits earned by employees at that date continuing to be linked to their salary while they remain 
employed by HSBC. The plan is overseen by an independent corporate trustee, who has a fiduciary responsibility for the operation of the 
plan. Its assets are held separately from the assets of the Group.

The investment strategy of the plan is to hold the majority of assets in bonds, with the remainder in a diverse range of investments. It 
also includes some interest rate swaps to reduce interest rate risk and inflation swaps to reduce inflation risk.

The latest funding valuation of the plan at 31 December 2016 was carried out by Colin G Singer, of Willis Towers Watson Limited, who is 
a Fellow of the UK Institute and Faculty of Actuaries, using the projected unit credit method. At that date, the market value of the plan’s 
combined assets was £30.2bn ($37.2bn), and this exceeded the value placed on its liabilities on an ongoing basis by £1.3bn ($1.6bn), 

242

HSBC Holdings plc Annual Report and Accounts 2018

giving a funding level of 104%. These figures include all sections of the plan and defined contribution assets amounting to £3.1bn 
($3.8bn). The main differences between the assumptions used for assessing the defined benefit liabilities for this funding valuation and 
those used for IAS 19 are more prudent assumptions for discount rate, inflation rate and life expectancy.

Although the plan was in surplus at the valuation date, HSBC continues to make further contributions to the plan to support a lower-risk 
investment strategy over the longer term. The remaining contributions are £64m ($82m) in 2019, and £160m ($204m) in each of 2020 
and 2021.

To meet the requirements of the Banking Reform Act, the main employer of the plan changed from HSBC Bank plc to HSBC UK Bank plc 
with effect from 1 July 2018, with additional support from HSBC Holdings plc. At the same time, non-ring-fenced entities including HSBC 
Bank plc exited the section of the plan for ring-fenced entities and joined a newly created section for the future defined benefit and 
defined contribution pension benefits of their employees. These changes have not materially affected the overall funding position of 
the plan.

The actuary also assessed the value of the liabilities if the plan were to be stopped and an insurance company asked to secure all future 
pension payments. This is generally larger than the amount needed on the ongoing basis described above because an insurance 
company would use more prudent assumptions and include an explicit allowance for the future administrative expenses of the plan. 
Under this approach, the amount of assets needed was estimated to be £38bn ($47bn) at 31 December 2016.

Guaranteed minimum pension (‘GMP’) equalisation

On 26 October 2018, the High Court of Justice of England and Wales issued a judgment in a claim between Lloyds Banking Group 
Pension Trustees Limited as claimant and Lloyds Bank plc and others as defendants regarding the rights of men and women to equal 
treatment in relation to their benefits from certain pension schemes.

The judgment concluded that the claimant is under a duty to amend the schemes in order to equalise benefits for men and women in 
relation to GMP benefits. The judgment also provided comments on the method to be adopted in order to equalise benefits, on the period 
during which a member can claim in respect of previously underpaid benefits, and on what should be done in relation to benefits that 
have been transferred into, and out of, the relevant schemes.

The issues determined by the judgment arise in relation to many other occupational pension schemes and consequently will result in an 
increase in the principal plan’s liabilities. We have estimated the financial effect of equalising benefits in respect of GMPs, and any 
potential conversion of GMPs into non-GMP benefits, to be an approximate 0.8% increase in the plan’s liabilities, or £177m ($226m) on 
the IAS19 basis as at 31 December 2018. This has been recognised as a past service cost in profit and loss. The estimate was performed 
based on Method C2, which compares the accumulated benefits, with interest, payable to a member on their ‘own sex’ and an ‘opposite 
sex’ basis and each year pays the amount necessary to ensure the higher of the two accumulated amounts has been paid.

Income statement charge

Defined benefit pension plans

Defined contribution pension plans

Pension plans

Defined benefit and contribution healthcare plans

Year ended 31 Dec

2018

$m

355

756

1,111

21

1,132

2017

$m

100

603

703

(34)

669

Net assets/(liabilities) recognised on the balance sheet in respect of defined benefit plans

Defined benefit pension plans

Defined benefit healthcare plans

At 31 Dec 2018

Total employee benefit liabilities (within ‘Accruals, deferred income and other liabilities’)

Total employee benefit assets (within ‘Prepayments, accrued income and other assets’)

Defined benefit pension plans

Defined benefit healthcare plans

At 31 Dec 2017

Total employee benefit liabilities (within ‘Accruals, deferred income and other liabilities’)

Total employee benefit assets (within ‘Prepayments, accrued income and other assets’)

HSBC Holdings

Fair value of
plan assets

Present value
of defined
benefit
obligations

Effect of
limit on plan
surpluses

$m

42,799

110

42,909

$m

(36,583)

(524)

(37,107)

47,265

124

47,389

(40,089)

(663)

(40,752)

$m

(35)

—

(35)

(37)

—

(37)

2016

$m

218

783

1,001

41

1,042

Total

$m

6,181

(414)

5,767

(2,167)

7,934

7,139

(539)

6,600

(2,152)

8,752

Employee compensation and benefit expense in respect of HSBC Holdings’ employees in 2018 amounted to $37m (2017: $54m). The 
average number of persons employed during 2018 was 43 (2017: 55). Employees who are members of defined benefit pension plans are 
principally members of either the HSBC Bank (UK) Pension Scheme or the HSBC International Staff Retirement Benefits Scheme. HSBC 
Holdings pays contributions to such plans for its own employees in accordance with the schedules of contributions determined by the 
trustees of the plans and recognises these contributions as an expense as they fall due. 

From 1 July 2016 employment costs of most employees are recognised by the ServCo group and the ServCo group started providing 
services to HSBC Holdings. HSBC Holdings recognised a management charge of $2,428m (2017: $2,240m) for these services, which is 
included under ‘General and administrative expenses’. 

HSBC Holdings plc Annual Report and Accounts 2018

243

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Defined benefit pension plans

Net asset/(liability) under defined benefit pension plans

Fair value of plan assets

Present value of defined
benefit obligations

Effect of the asset
ceiling

Net defined benefit
asset/(liability)

Principal
plan

$m

Other
plans

$m

Principal
plan

$m

Other
plans

$m

Principal
plan

$m

Other
plans

Principal
plan

At 1 Jan 2018

Current service cost

Past service cost and gains/(losses) from settlements

Service cost

Net interest income/(cost) on the net defined benefit
asset/(liability)

Remeasurement effects recognised in other
comprehensive income

–  return on plan assets (excluding interest income)

–  actuarial gains/(losses)

–  other changes

Exchange differences

Contributions by HSBC

–  normal

–  special

Contributions by employees

Benefits paid

Administrative costs and taxes paid by plan

38,265

9,000

(30,126)

(9,963)

—

—

—

—

—

—

(66)

(280)

(346)

(157)

8

(149)

970

220

(759)

(249)

(1,501)

(1,501)

—

—

(568)

(568)

—

—

(2,038)

(151)

197

197

—

—

(1,138)

(51)

128

128

—

26

(538)

(22)

1,180

—

1,051

129

1,601

—

—

—

—

1,138

51

413

—

505

(92)

86

—

—

—

(26)

544

22

At 31 Dec 2018

34,704

8,095

(27,261)

(9,322)

Present value of defined benefit obligation relating to:

–  actives

–  deferreds

–  pensioners

At 1 Jan 2017

Current service cost

Past service cost and gains/(losses) from settlements

Service cost

Net interest income/(cost) on the net defined benefit
asset/(liability)

Remeasurement effects recognised in other
comprehensive income

–  return on plan assets (excluding interest income)

–  actuarial gains/(losses)

–  other changes

Exchange differences

Contributions by HSBC

–  normal

–  special

Contributions by employees

Benefits paid

Administrative costs and taxes paid by plan

At 31 Dec 2017

Present value of defined benefit obligation relating to:

–  actives

–  deferreds

–  pensioners

(5,337)

(8,200)

(13,724)

(4,443)

(1,589)

(3,290)

33,442

8,955

(29,279)

(10,468)

—

—

—

864

1,410

1,410

—

—

3,292

449

58

391

—

(1,143)

(49)

38,265

—

(833)

(833)

272

784

784

—

—

239

236

215

21

27

(65)

(231)

(296)

(160)

1,051

891

(750)

(300)

1,730

—

954

776

(2,723)

—

—

—

—

(486)

—

(491)

5

(306)

—

—

—

(27)

716

17

(663)

(17)

1,143

49

9,000

(30,126)

(9,963)

(5,837)

(8,745)

(15,544)

(5,084)

(1,663)

(3,216)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

Other
plans

$m

(1,000)

(157)

8

(149)

$m

8,139

(66)

(280)

(346)

211

(30)

(321)

(1,501)

1,051

129

(437)

197

197

—

—

—

—

(155)

(568)

505

(92)

(62)

128

128

—

—

6

—

$m

(37)

—

—

—

(1)

—

—

—

—

3

—

—

—

—

—

—

(35)

7,443

(1,262)

(24)

4,163

—

—

—

(1)

(9)

—

(9)

—

(3)

—

—

—

—

—

—

(65)

(231)

(296)

114

3,140

1,410

954

776

569

449

58

391

—

—

—

(1,537)

(160)

218

58

(29)

289

784

(500)

5

(70)

236

215

21

—

53

—

(37)

8,139

(1,000)

HSBC expects to make $312m of contributions to defined benefit pension plans during 2019. Benefits expected to be paid from the plans 
to retirees over each of the next five years, and in aggregate for the five years thereafter, are as follows:

Benefits expected to be paid from plans

The principal plan

Other plans

Footnotes

1

1

2019

$m

820

442

2020

$m

856

517

2021

$m

911

522

2022

$m

981

514

2023

$m

1,004

469

2024 - 2028

$m

5,248

2,286

1  The duration of the defined benefit obligation is 17.0 years for the principal plan under the disclosure assumptions adopted (2017: 17.4 years) and 13.3 years for all other 

plans combined (2017: 12.9 years).

244

HSBC Holdings plc Annual Report and Accounts 2018

Fair value of plan assets by asset classes

The principal plan

Fair value of plan assets

–  equities

–  bonds

–  derivatives

–  other

Other plans

Fair value of plan assets

–  equities

–  bonds

–  derivatives

–  other

31 Dec 2018

Quoted
market price
in active
market

No quoted
market price
in active
market

Thereof
HSBC1

$m

$m

$m

31,300

3,675

26,509

—

1,116

6,795

742

5,559

—

494

3,404

1,034

—

—

2,030

1,374

—

—

1,034

—

1,300

182

921

148

37

194

2

7

—

173

Value

$m

34,704

3,675

26,509

2,030

2,490

8,095

1,663

5,707

37

688

31 Dec 2017

Quoted
market price
in active
market

No quoted
market price
in active
market

$m

$m

33,624

5,503

26,591

—

1,530

7,737

1,340

5,714

39

644

4,641

628

—

2,398

1,615

1,263

665

157

(39)

480

Value

$m

38,265

6,131

26,591

2,398

3,145

9,000

2,005

5,871

—

1,124

Thereof
HSBC1

$m

1,006

—

—

1,006

—

114

—

7

—

107

1  The fair value of plan assets includes derivatives entered into with HSBC Bank plc as detailed in Note 36.

Post-employment defined benefit plans’ principal actuarial financial assumptions

HSBC determines the discount rates to be applied to its obligations in consultation with the plans’ local actuaries, on the basis of current 
average yields of high-quality (AA-rated or equivalent) debt instruments with maturities consistent with those of the defined benefit 
obligations.

Key actuarial assumptions for the principal plan

UK

At 31 Dec 2018

At 31 Dec 2017

At 31 Dec 2016

Discount rate

Inflation rate

Rate of increase
for pensions

Rate of pay
increase

%

2.80

2.60

2.50

%

3.40

3.40

3.50

%

3.10

3.10

3.20

%

3.65

3.88

4.00

Mortality tables and average life expectancy at age 65 for the principal plan

UK

At 31 Dec 2018

At 31 Dec 2017

Mortality
table

Life expectancy at age 65 for
a male member currently:

Life expectancy at age 65 for
a female member currently:

Aged 65

Aged 45

Aged 65

Aged 45

SAPS S21
SAPS S22

21.6

22.2

22.9

23.6

24.1

24.4

25.6

25.9

1  Self-administered pension scheme (‘SAPS’) S2 table (males: 'All pensioners' version; females: 'Normal pensions' version) with a multiplier of 1.05 for male and 1.01 for 
female pensioners. Improvements are projected in accordance with the continuous mortality investigation (‘CMI’) core projection model 2016 with a long-term rate of 
improvement of 1.25% per annum. Separate tables assuming lighter mortality have been applied to higher-paid pensioners.

2  Self-administered pension scheme (‘SAPS’) S2 table (males: 'All pensioners' version; females: 'Normal pensions' version) with a multiplier of 0.98 for both male and 

female pensioners. Improvements are projected in accordance with the continuous mortality investigation (‘CMI’) core projection model 2016 with a long-term rate of 
improvement of 1.25% per annum. Separate tables assuming lighter mortality have been applied to higher-paid pensioners.

The effect of changes in key assumptions on the principal plan

Discount rate – increase/decrease of 0.25%

Inflation rate – increase/decrease of 0.25%

Pension payments and deferred pensions – increase/decrease of 0.25%

Pay – increase/decrease of 0.25%

Change in mortality – increase of 1 year

Directors’ emoluments

Impact on HSBC Bank (UK) Pension Scheme obligation

Financial impact of increase

Financial impact of decrease

2018

$m

(1,097)

734

1,172

55

1,494

2017

$m

(1,246)

850

1,077

62

1,332

2018

$m

1,170

(724)

(1,105)

(56)

N/A

2017

$m

1,333

(837)

(1,021)

(61)

N/A

Details of Directors’ emoluments, pensions and their interests are disclosed in the Directors’ remuneration report on page 172.

HSBC Holdings plc Annual Report and Accounts 2018

245

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

7

Auditors’ remuneration

Audit fees payable to PwC

Other audit fees payable

Year ended 31 Dec

Fees payable by HSBC to PwC6

Fees for HSBC Holdings’ statutory audit

Fees for other services provided to HSBC

–  audit of HSBC’s subsidiaries

–  audit-related assurance services

–  other assurance services

–  taxation compliance services

–  taxation advisory services

–  other non-audit services

Year ended 31 Dec

Footnotes

1

Footnotes

2

3

4

5

5

2018

$m

86.6

0.9

87.5

2018

$m

16.4

103.1

70.2

11.4

13.5

1.4

0.1

6.5

2017

$m

84.8

1.2

86.0

2017

$m

15.1

114.6

69.7

10.8

25.2

1.2

—

7.7

119.5

129.7

2016

$m

65.7

1.6

67.3

2016

$m

14.0

97.1

51.7

17.8

14.9

1.9

0.4

10.4

111.1

No fees were payable by HSBC to PwC as principal auditor for the following types of services: internal audit services and services related 
to litigation, recruitment and remuneration.

Fees payable by HSBC’s associated pension schemes to PwC

Audit of HSBC’s associated pension schemes

Audit-related assurance services

Year ended 31 Dec

2018

$000

172

—

172

2017

$000

260

4

264

2016

$000

208

4

212

1  The 2016 audit fees payable amount includes $4.2m related to the prior year audit in respect of overruns.
2  Fees payable to PwC for the statutory audit of the consolidated financial statements of HSBC and the separate financial statements of HSBC Holdings. They include 

amounts payable for services relating to the consolidation returns of HSBC Holdings’ subsidiaries, which are clearly identifiable as being in support of the Group audit 
opinion.

3  Fees payable for the statutory audit of the financial statements of HSBC’s subsidiaries, including the 2017 and 2016 changes in scope and additional procedures 

4 

performed due to the technology systems and data access controls matter as described on page 207.
Including services for assurance and other services that relate to statutory and regulatory filings, including comfort letters and interim reviews and work performed 
related to the implementation of IFRS 9.
Including other permitted services relating to advisory, corporate finance transactions, etc.

5 
6  The 2017 and 2016 comparative data has been re-presented to align to the current year presentation of fees payable. The totals remain unchanged for both 2017 and 

2016.

No fees were payable by HSBC’s associated pension schemes to PwC as principal auditor for the following types of services: internal 
audit services, other assurance services, services related to corporate finance transactions, valuation and actuarial services, litigation, 
recruitment and remuneration, and information technology.

In addition to the above, the estimated fees paid to PwC by third parties associated with HSBC amount to $14.0m (2017: $3.5m; 2016: 
$4.3m). In these cases, HSBC is connected with the contracting party and may therefore be involved in appointing PwC. These fees arise 
from services such as auditing mutual funds managed by HSBC and reviewing the financial position of corporate concerns that borrow 
from HSBC.

Fees payable for non-audit services for HSBC Holdings are not disclosed separately because such fees are disclosed on a consolidated 
basis for the HSBC Group.

8

Tax

Tax expense

Current tax

–  for this year

–  adjustments in respect of prior years

Deferred tax

–  origination and reversal of temporary differences

–  effect of changes in tax rates

–  adjustments in respect of prior years

Year ended 31 Dec

Footnotes

1

2018

$m

4,195

4,158

37

670

656

17

(3)

4,865

2017

$m

4,264

4,115

149

1,024

(228)

1,337

(85)

5,288

2016

$m

3,669

3,525

144

(3)

(111)

(4)

112

3,666

1  Current tax included Hong Kong profits tax of $1,532m (2017: $1,350m; 2016: $1,118m). The Hong Kong tax rate applying to the profits of subsidiaries assessable in 

Hong Kong was 16.5% (2017: 16.5%; 2016: 16.5%). 

246

HSBC Holdings plc Annual Report and Accounts 2018

Tax reconciliation

The tax charged to the income statement differs from the tax charge that would apply if all profits had been taxed at the UK corporation 
tax rate as follows:

2018

2017

2016

Profit before tax

Tax expense

Taxation at UK corporation tax rate of 19.00% (2017: 19.25%; 2016: 20.0%)

Impact of differently taxed overseas profits in overseas locations

$m

19,890

3,779

264

%

19.00

1.3

Items increasing tax charge in 2018:

–  local taxes and overseas withholding taxes

–  UK tax losses not recognised

–  other permanent disallowables

–  UK banking surcharge

–  bank levy

–  non-deductible regulatory settlements

–  impacts of hyperinflation

–  adjustments in respect of prior period liabilities

–  non-UK tax losses not recognised

–  change in tax rates

–  non-deductible UK customer compensation

–  deferred tax remeasurement due to US federal tax rate reduction

–  non-deductible goodwill write-down

–  non-deductible loss and taxes suffered on Brazil disposal

Items reducing tax charge in 2018:

–  non-taxable income and gains

–  effect of profits in associates and joint ventures

–  other items

–  other deferred tax temporary differences previously not recognised

Year ended 31 Dec

437

435

396

229

191

153

78

34

32

17

16

—

—

—

(691)

(492)

(13)

—

4,865

2.2

2.2

2.0

1.1

1.0

0.8

0.4

0.2

0.2

0.1

0.1

—

—

—

(3.5)

(2.5)

(0.1)

—

24.5

$m

17,167

3,305

407

618

70

400

136

180

%

19.25

2.3

3.6

0.4

2.3

0.8

1.0

(132)

(0.8)

—

64

33

49

166

1,288

—

—

(766)

(481)

—

(49)

5,288

—

0.4

0.2

0.3

1.0

7.5

—

—

(4.4)

(2.8)

—

(0.3)

30.8

$m

7,112

1,422

43

434

305

438

199

170

20

—

256

147

(4)

162

—

648

464

(577)

(461)

—

—

3,666

%

20.00

0.6

6.1

4.3

6.2

2.8

2.4

0.3

—

3.6

2.1

(0.1)

2.3

—

9.1

6.5

(8.1)

(6.5)

—

—

51.6

The Group’s profits are taxed at different rates depending on the country or territory in which the profits arise. The key applicable tax 
rates for 2018 include Hong Kong (16.5%), the US (21%) and the UK (19%). If the Group’s profits were taxed at the statutory rates of the 
countries in which the profits arose, then the tax rate for the year would have been 20.30% (2017: 21.15%). The effective tax rate for the 
year was 24.5% (2017: 30.8%). The effective tax rate for 2018 was significantly lower than for 2017 as 2017 included a charge of $1.3bn 
relating to the remeasurement of US deferred tax balances to reflect the reduction in the US federal tax rate to 21% from 2018. 

Accounting for taxes involves some estimation because the tax law is uncertain and its application requires a degree of judgement, which 
authorities may dispute. Liabilities are recognised based on best estimates of the probable outcome, taking into account external advice 
where appropriate. We do not expect significant liabilities to arise in excess of the amounts provided. HSBC only recognises current and 
deferred tax assets where recovery is probable.

HSBC Holdings plc Annual Report and Accounts 2018

247

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Movement of deferred tax assets and liabilities

Assets

Liabilities

At 1 Jan 2018

IFRS 9 transitional adjustment

Income statement

Other comprehensive income

Equity

Foreign exchange and other adjustments

At 31 Dec 2018

Assets

Liabilities

Assets

Liabilities

At 1 Jan 2017

Income statement

Other comprehensive income

Equity

Foreign exchange and other adjustments

At 31 Dec 2017

Assets

Liabilities

Loan
impairment
provisions

Unused tax
losses and
tax credits

Derivatives,
FVOD1
and other
investments

Insurance
business

Expense
provisions

$m

713

—

713

358

(72)

—

—

(17)

982

982

—

950

—

950

(235)

3

—

(5)

713

713

—

$m

1,373

—

1,373

—

(203)

—

—

(14)

1,156

1,156

—

2,212

—

2,212

(873)

(6)

—

40

1,373

1,373

—

$m

1,282

(93)

1,189

(411)

51

(722)

—

9

116

492

(376)

1,441

(274)

1,167

(397)

368

—

51

1,189

1,282

(93)

$m

—

(1,182)

(1,182)

—

(104)

—

—

15

(1,271)

—

(1,271)

—

(1,170)

(1,170)

12

—

—

(24)

(1,182)

—

(1,182)

$m

643

—

643

—

19

—

—

(33)

629

629

—

893

—

893

(269)

—

—

19

643

643

—

Footnotes

2

2

2

2

Other

$m

2,313

(2,355)

(42)

459

(361)

190

(23)

(4)

219

1,889

(1,670)

1,857

(1,369)

488

738

(1,255)

29

(42)

(42)

2,313

(2,355)

Total

$m

6,324

(3,630)

2,694

406

(670)

(532)

(23)

(44)

1,831

5,148

(3,317)

7,353

(2,813)

4,540

(1,024)

(890)

29

39

2,694

6,324

(3,630)

1  Fair value of own debt.
2  After netting off balances within countries, the balances as disclosed in the accounts are as follows: deferred tax assets $4,450m (2017: $4,676m) and deferred tax 

liabilities $2,619m (2017: $1,982m). 

In applying judgement in recognising deferred tax assets, management has critically assessed all available information, including future 
business profit projections and the track record of meeting forecasts.

The net deferred tax asset of $1.8bn (2017: $2.7bn) includes $3.0bn (2017: $3.2bn) of deferred tax assets relating to the US, of which 
$1bn relates to US tax losses that expire in 15–19 years. Management expects the US deferred tax asset to be substantially recovered in 
six to seven years, with the majority recovered in the first five years. The most recent financial forecasts approved by management covers 
a five-year period and the forecasts have been extrapolated beyond five years by assuming that performance remains constant after the 
fifth year. 

US tax reform enacted in late 2017 and effective from 2018 included a reduction in the federal rate of tax from 35% to 21% and the 
introduction of a base erosion anti-abuse tax. The US deferred tax asset at 31 December 2017 was calculated using the rate of 21%. The 
remeasurement of the deferred tax asset due to the reduction in tax rate resulted in charges of $1.3bn to the income statement and 
$0.3bn to other comprehensive income during 2017. The impact of the base erosion anti-abuse tax is currently uncertain, and will depend 
on the finalisation of regulatory guidance and the actions management may take. It is not currently expected that the base erosion anti-
abuse tax will have a material impact on the Group’s future tax charges.    

Unrecognised deferred tax

The amount of gross temporary differences, unused tax losses and tax credits for which no deferred tax asset is recognised in the 
balance sheet was $8.9bn (2017: $18.1bn). These amounts included unused state losses arising in the Group’s US operations of $0.8bn 
(2017: $12.3bn). Of the total amounts unrecognised, $7.0bn (2017: $4.8bn) had no expiry date, $1.3bn (2017: $0.8bn) was scheduled to 
expire within 10 years and the remaining balance is expected to expire after 10 years.

Deferred tax is not recognised in respect of the Group’s investments in subsidiaries and branches where HSBC is able to control the 
timing of remittance or other realisation and where remittance or realisation is not probable in the foreseeable future. The aggregate 
temporary differences relating to unrecognised deferred tax liabilities arising on investments in subsidiaries and branches is $13.2bn  
(2017: $12.1bn) and the corresponding unrecognised deferred tax liability is $0.9bn (2017: $0.8bn).

248

HSBC Holdings plc Annual Report and Accounts 2018

9

Dividends

Dividends to shareholders of the parent company

2018

Per
share

$

Total

$m

Settled
in scrip

$m

Per
share

$

2017

Total

$m

Settled
in scrip

$m

Per
share

$

2016

Total

$m

Settled
in scrip

$m

Dividends paid on ordinary shares

In respect of previous year:

–  fourth interim dividend

In respect of current year:

–  first interim dividend

–  second interim dividend

–  third interim dividend

Total

Total dividends on preference shares classified
as equity (paid quarterly)

Total coupons on capital securities classified as
equity

Dividends to shareholders

Total coupons on capital securities classified as equity

0.21

4,197

0.21

4,169

1,945

0.21

4,137

0.10

0.10

0.10

0.51

2,008

1,990

1,992

10,187

1,494

0.10

0.10

0.10

0.51

2,005

2,014

2,005

826

193

242

10,193

3,206

0.10

0.10

0.10

0.51

1,981

1,991

1,990

10,099

3,040

62.00

90

62.00

90

62.00

90

393

213

181

707

408

703

994

935

1,270

11,547

1,268

11,551

2018

Footnotes

First call date

Per security

Perpetual subordinated capital securities

$2,200m issued at 8.125%

$3,800m issued at 8.000%

Perpetual subordinated contingent convertible securities

1, 3

2, 3

$1,500m issued at 5.625%

$2,000m issued at 6.875%

$2,250m issued at 6.375%

$2,450m issued at 6.375%

$3,000m issued at 6.000%

$2,350m issued at 6.250%

$1,800m issued at 6.500%

€1,500m issued at 5.250%

€1,000m issued at 6.000%

€1,250m issued at 4.750%

SGD1,000m issued at 4.700%

Total

Apr 2013

Dec 2015

Jan 2020

Jun 2021

Sep 2024

Mar 2025

May 2027

Mar 2023

Mar 2028

Sep 2022

Sep 2023

July 2029

$2.032

$2.000

$56.250

$68.750

$63.750

$63.750

$60.000

$62.500

$65.000

€52.500

€60.000

€47.500

Jun 2022

SGD47.000

1,090

11,279

2017

Total

$m

179

304

84

138

143

156

90

—

—

89

68

—

17

Total

$m

89

76

84

138

143

156

180

73

59

95

72

70

35

2016

Total

$m

179

304

84

69

143

156

—

—

—

88

67

—

—

1,270

1,268

1,090

1  Discretionary coupons are paid quarterly on the perpetual subordinated capital securities, in denominations of $25 per security.
2  Discretionary coupons are paid semi-annually on the perpetual subordinated contingent convertible securities, in denominations of each security’s issuance currency 

1,000 per security.

3  Further details of these securities can be found in Note 32.

After the end of the year, the Directors declared a fourth interim dividend in respect of the financial year ended 31 December 2018 of 
$0.21 per ordinary share, a distribution of approximately $4,205m. The fourth interim dividend will be payable on 8 April 2019 to holders 
on the Principal Register in the UK, the Hong Kong Overseas Branch Register or the Bermuda Overseas Branch Register on 22 February 
2019. No liability was recorded in the financial statements in respect of the fourth interim dividend for 2018. 

On 4 January 2019, HSBC paid a coupon on its €1,250m subordinated capital securities, representing a total distribution of €30m ($34m). 
On 17 January 2019, HSBC paid a coupon on its $1,500m subordinated capital securities issued at 5.625% of $28.125 per security, a 
distribution of $42m. No liability was recorded in the balance sheet at 31 December 2018 in respect of these coupon payments.

10 Earnings per share

Basic earnings per ordinary share is calculated by dividing the profit attributable to ordinary shareholders of the parent company by the 
weighted average number of ordinary shares outstanding, excluding own shares held. Diluted earnings per ordinary share is calculated 
by dividing the basic earnings, which require no adjustment for the effects of dilutive potential ordinary shares, by the weighted average 
number of ordinary shares outstanding, excluding own shares held, plus the weighted average number of ordinary shares that would be 
issued on conversion of dilutive potential ordinary shares.

HSBC Holdings plc Annual Report and Accounts 2018

249

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Profit attributable to the ordinary shareholders of the parent company

Profit attributable to shareholders of the parent company

Dividend payable on preference shares classified as equity

Coupon payable on capital securities classified as equity

Year ended 31 Dec

Basic and diluted earnings per share

2018

Profit

Number 
of shares

Footnotes

$m (millions)

Basic

Effect of dilutive potential ordinary shares

Diluted

1

1

12,608

19,896

87

2018

$m

13,727

(90)

(1,029)

12,608

Per
share

$

0.48

2017

$m

10,798

(90)

(1,025)

9,683

2016

Number
of shares

Profit

$m

(millions)

1,299

19,753

92

2016

$m

2,479

(90)

(1,090)

1,299

Per
share

$

0.07

Per
 share

$

0.63

2017

Number
of shares

Profit

$m

(millions)

9,683

19,972

100

12,608

19,983

0.63

9,683

20,072

0.48

1,299

19,845

0.07

1  Weighted average number of ordinary shares outstanding (basic) or assuming dilution (diluted). 

The number of anti-dilutive employee share options excluded from the weighted average number of dilutive potential ordinary shares is 
nil (2017: nil; 2016: 10m). 

11 Trading assets

Treasury and other eligible bills

Debt securities

Equity securities

Trading securities

Loans and advances to banks

Loans and advances to customers

Year ended 31 Dec

Footnotes

1, 2

1, 2

3

2018

$m

22,674

130,539

60,896

214,109

10,425

13,596

238,130

2017

$m

17,532

107,486

99,260

224,278

26,057

37,660

287,995

1  Loans and advances to banks and customers include reverse repos, stock borrowing and other accounts.
2  Settlement accounts, cash collateral and margin receivables included within 'Loans and advances to banks' and 'Loans and advances to customers' were reclassified 

from ‘Trading assets’ to ‘Other assets’ on 1 January 2018 and comparative data was not restated. This reclassification was in accordance with IFRS 9.
Information regarding the effects of adoption of IFRS 9 can be found in Note 37. 

3 

Trading Securities1

US Treasury and US Government agencies

UK Government

Hong Kong Government

Other governments

Asset-backed securities

Corporate debt and other securities

Equity securities

At 31 Dec

Footnotes

2

3

2018

$m

34,664

9,710

10,772

66,530

3,351

28,186

60,896

2017

$m

15,995

9,540

10,070

58,858

2,986

27,569

99,260

214,109

224,278

1 

Included within these figures are debt securities issued by banks and other financial institutions of $18,918m (2017: $18,585m), of which $2,367m (2017: $906m) are 
guaranteed by various governments.
2 
Includes securities that are supported by an explicit guarantee issued by the US Government.
3  Excludes asset-backed securities included under US Treasury and US Government agencies.

12 Fair values of financial instruments carried at fair value

Control framework

Fair values are subject to a control framework designed to ensure that they are either determined or validated by a function independent 
of the risk taker.

Where fair values are determined by reference to externally quoted prices or observable pricing inputs to models, independent price 
determination or validation is used. For inactive markets, HSBC sources alternative market information, with greater weight given to 
information that is considered to be more relevant and reliable. Examples of the factors considered are price observability, instrument 
comparability, consistency of data sources, underlying data accuracy and timing of prices.

For fair values determined using valuation models, the control framework includes development or validation by independent support 
functions of the model logic, inputs, model outputs and adjustments. Valuation models are subject to a process of due diligence before 
becoming operational and are calibrated against external market data on an ongoing basis. 

250

HSBC Holdings plc Annual Report and Accounts 2018

Changes in fair value are generally subject to a profit and loss analysis process and are disaggregated into high-level categories including 
portfolio changes, market movements and other fair value adjustments.

The majority of financial instruments measured at fair value are in GB&M. GB&M’s fair value governance structure comprises its Finance 
function, Valuation Committees and a Valuation Committee Review Group. Finance is responsible for establishing procedures governing 
valuation and ensuring fair values are in compliance with accounting standards. The fair values are reviewed by the Valuation 
Committees, which consist of independent support functions. These committees are overseen by the Valuation Committee Review 
Group, which considers all material subjective valuations.

Financial liabilities measured at fair value

In certain circumstances, HSBC records its own debt in issue at fair value, based on quoted prices in an active market for the specific 
instrument. When quoted market prices are unavailable, the own debt in issue is valued using valuation techniques, the inputs for which 
are either based on quoted prices in an inactive market for the instrument or are estimated by comparison with quoted prices in an active 
market for similar instruments. In both cases, the fair value includes the effect of applying the credit spread that is appropriate to HSBC’s 
liabilities. The change in fair value of issued debt securities attributable to the Group’s own credit spread is computed as follows: for each 
security at each reporting date, an externally verifiable price is obtained or a price is derived using credit spreads for similar securities for 
the same issuer. Then, using discounted cash flow, each security is valued using a Libor-based discount curve. The difference in the 
valuations is attributable to the Group’s own credit spread. This methodology is applied consistently across all securities.

Structured notes issued and certain other hybrid instruments are included within trading liabilities and are measured at fair value. 
The credit spread applied to these instruments is derived from the spreads at which HSBC issues structured notes.

Gains and losses arising from changes in the credit spread of liabilities issued by HSBC recorded in other comprehensive income, reverse 
over the contractual life of the debt, provided that the debt is not repaid at a premium or a discount.

Fair value hierarchy

Fair values of financial assets and liabilities are determined according to the following hierarchy:

•  Level 1 – valuation technique using quoted market price: financial instruments with quoted prices for identical instruments in active 

markets that HSBC can access at the measurement date.

•  Level 2 – valuation technique using observable inputs: financial instruments with quoted prices for similar instruments in active 

markets or quoted prices for identical or similar instruments in inactive markets and financial instruments valued using models where 
all significant inputs are observable.

•  Level 3 – valuation technique with significant unobservable inputs: financial instruments valued using valuation techniques where one 

or more significant inputs are unobservable.

Financial instruments carried at fair value and bases of valuation

2018

Level 1

Level 2

Level 3

$m

$m

$m

Total

$m

Level 1

$m

2017

Level 2

$m

Level 3

$m

Total

$m

Recurring fair value measurements
at 31 Dec

Assets

Trading assets

Financial assets designated and otherwise
mandatorily measured at fair value through
profit or loss

Derivatives

Financial assets designated at fair value 

Financial investments

Liabilities

Trading liabilities

Financial liabilities designated at fair value

Derivatives

178,100

53,271

6,759

238,130

181,168

101,775

5,052

287,995

23,125

12,494

1,868

N/A

203,534

N/A

263,885

78,882

66,300

6,815

2,845

18,073

136,362

201,234

5,492

2,423

N/A

2,000

58

5,328

1,756

41,111

207,825

N/A

N/A

1,017

24,622

N/A

216,357

3,382

344,767

227,943

104,692

84,431

148,505

205,835

62,710

4,164

1,635

117,451

90,265

213,242

N/A

2,444

1,460

3,432

4,200

—

1,944

N/A

219,818

29,464

336,067

184,361

94,429

216,821

The increase in Level 3 assets in 2018 was primarily due to new private equity investments and new derivative transactions with 
unobservable inputs.

HSBC Holdings plc Annual Report and Accounts 2018

251

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Transfers between Level 1 and Level 2 fair values

Assets

Liabilities

Designated
and
otherwise
mandatorily
measured at
fair value

$m

2

85

—

—

Trading
assets

$m

435

4,959

1,507

1,384

Financial
investments

$m

367

17,861

2,231

11,173

Derivatives

Trading
liabilities

Designated at
fair value

Derivatives

$m

1

128

—

—

$m

$m

79

1,821

35

683

—

—

—

—

$m

—

138

—

—

At 31 Dec 2018

Transfers from Level 1 to Level 2

Transfers from Level 2 to Level 1

At 31 Dec 2017

Transfers from Level 1 to Level 2

Transfers from Level 2 to Level 1

Transfers between levels of the fair value hierarchy are deemed to occur at the end of each  quarterly reporting period. Transfers into and 
out of levels of the fair value hierarchy are primarily attributable to observability of valuation inputs and price transparency.

Fair value adjustments

Fair value adjustments are adopted when HSBC determines there are additional factors considered by market participants that are not 
incorporated within the valuation model. Movements in the level of fair value adjustments do not necessarily result in the recognition of 
profits or losses within the income statement, such as when models are enhanced and therefore fair value adjustments may no longer be 
required.

Global Banking & Markets (‘GB&M’) and Corporate Centre fair value adjustments

Type of adjustment

Risk-related

–  bid-offer

–  uncertainty

–  credit valuation adjustment (‘CVA’)

–  debit valuation adjustment (‘DVA’)

–  funding fair value adjustment (‘FFVA’)

–  other

Model-related

–  model limitation

–  other

Inception profit (Day 1 P&L reserves) (Note 15)

At 31 Dec

Bid-offer

2018

2017

GB&M

$m

1,042

430

99

442

(198)

256

13

79

79

—

85

Corporate
Centre

$m

138

76

6

52

—

4

—

3

3

—

—

1,206

141

GB&M

$m

1,078

413

91

420

(82)

233

3

92

92

—

106

1,276

Corporate
Centre

$m

79

5

8

59

—

7

—

13

6

7

—

92

IFRS 13 ‘Fair value measurement’ requires use of the price within the bid-offer spread that is most representative of fair value. Valuation 
models will typically generate mid-market values. The bid-offer adjustment reflects the extent to which bid-offer costs would be incurred 
if substantially all residual net portfolio market risks were closed using available hedging instruments or by disposing of or unwinding the 
position.

Uncertainty

Certain model inputs may be less readily determinable from market data, and/or the choice of model itself may be more subjective. 
In these circumstances, an adjustment may be necessary to reflect the likelihood that market participants would adopt more conservative 
values for uncertain parameters and/or model assumptions than those used in HSBC’s valuation model.

Credit and debit valuation adjustments 

The CVA is an adjustment to the valuation of over-the-counter (‘OTC’) derivative contracts to reflect the possibility that the counterparty 
may default and that HSBC may not receive the full market value of the transactions.

The DVA is an adjustment to the valuation of OTC derivative contracts to reflect the possibility that HSBC may default, and that it may not 
pay the full market value of the transactions. 

HSBC calculates a separate CVA and DVA for each legal entity, and for each counterparty to which the entity has exposure. With the 
exception of central clearing parties, all third-party counterparties are included in the CVA and DVA calculations, and these adjustments 
are not netted across Group entities. 

HSBC calculates the CVA by applying the probability of default (‘PD’) of the counterparty, conditional on the non-default of HSBC, 
to HSBC’s expected positive exposure to the counterparty and multiplying the result by the loss expected in the event of default. 
Conversely, HSBC calculates the DVA by applying the PD of HSBC, conditional on the non-default of the counterparty, to the expected 
positive exposure of the counterparty to HSBC and multiplying the result by the loss expected in the event of default. Both calculations 
are performed over the life of the potential exposure.

For most products HSBC uses a simulation methodology, which incorporates a range of potential exposures over the life of the portfolio, 
to calculate the expected positive exposure to a counterparty. The simulation methodology includes credit mitigants, such as 
counterparty netting agreements and collateral agreements with the counterparty.

252

HSBC Holdings plc Annual Report and Accounts 2018

  
The methodologies do not, in general, account for ‘wrong-way risk’. Wrong-way risk is an adverse correlation between the counterparty’s 
probability of default and the mark-to-market value of the underlying transaction. The risk can either be general, perhaps related to the 
currency of the issuer country, or specific to the transaction concerned. When there is significant wrong-way risk, a trade-specific 
approach is applied to reflect this risk in the valuation.

Funding fair value adjustment

The FFVA is calculated by applying future market funding spreads to the expected future funding exposure of any uncollateralised 
component of the OTC derivative portfolio. The expected future funding exposure is calculated by a simulation methodology, where 
available, and is adjusted for events that may terminate the exposure, such as the default of HSBC or the counterparty. The FFVA and 
DVA are calculated independently.

Model limitation

Models used for portfolio valuation purposes may be based upon a simplified set of assumptions that do not capture all current and 
future material market characteristics. In these circumstances, model limitation adjustments are adopted.

Inception profit (Day 1 P&L reserves)

Inception profit adjustments are adopted when the fair value estimated by a valuation model is based on one or more significant 
unobservable inputs. The accounting for inception profit adjustments is discussed in Note 1.

Fair value valuation bases

Financial instruments measured at fair value using a valuation technique with significant unobservable inputs – Level 3

Assets

Liabilities

Designated
and
otherwise
mandatorily
measured
at fair value
through
profit or

loss Derivatives
$m
$m

5,106

32

49

—

—

—

—

—

—

—

65

2,358

—

Financial
investments

Held for
trading

$m

427

1,030

—

—

—

—

$m

20

1,140

—

3

—

—

Total

$m

5,553

2,202

49

3

65

2,358

6,444

Held for
trading

Designated
at fair value Derivatives

$m

$m

$m

12

—

—

46

—

—

—

58

—

—

—

5,328

—

—

—

—

—

—

—

—

1,755

1

Total

$m

12

—

—

5,374

—

1,755

1

543

2,000

5,596

6,759

305

5,492

2,423

16,674

5,328

1,756

7,142

Assets

Liabilities

Available
for sale

$m

2,012

1,300

—

—

—

—

120

3,432

Held for
trading

Designated
at fair value

Derivatives

$m

38

1,277

24

3

—

—

3,710

5,052

$m

$m

1,458

—

—

—

—

—

2

1,460

—

—

—

—

113

2,331

—

2,444

Total

$m

3,508

2,577

24

3

113

2,331

3,832

12,388

Held for
trading

Designated
at fair value

Derivatives

$m

20

—

—

4,180

—

—

—

4,200

$m

$m

—

—

—

—

—

—

—

—

—

—

—

—

—

1,944

—

1,944

Total

$m

20

—

—

4,180

—

1,944

—

6,144

Private equity including strategic
investments

Asset-backed securities

Loans held for securitisation

Structured notes

Derivatives with monolines

Other derivatives

Other portfolios

At 31 Dec 2018

Private equity including strategic
investments

Asset-backed securities

Loans held for securitisation

Structured notes

Derivatives with monolines

Other derivatives

Other portfolios

At 31 Dec 2017

Level 3 instruments are present in both ongoing and legacy businesses. Loans held for securitisation, derivatives with monolines, certain 
‘other derivatives’ and predominantly all Level 3 ABSs are legacy positions. HSBC has the capability to hold these positions.

Private equity including strategic investments

The fair value of a private equity investments (including strategic investments) is estimated on the basis of an analysis of the investee’s 
financial position and results, risk profile, prospects and other factors; by reference to market valuations for similar entities quoted in an 
active market; or the price at which similar companies have changed ownership.

Asset-backed securities

While quoted market prices are generally used to determine the fair value of the asset-backed securities (‘ABSs’), valuation models are 
used to substantiate the reliability of the limited market data available and to identify whether any adjustments to quoted market prices 
are required. For certain ABSs, such as residential mortgage-backed securities, the valuation uses an industry standard model with 
assumptions relating to prepayment speeds, default rates and loss severity based on collateral type, and performance, as appropriate. 
The valuations output is benchmarked for consistency against observable data for securities of a similar nature.

Structured notes

The fair value of Level 3 structured notes is derived from the fair value of the underlying debt security, and the fair value of the embedded 
derivative is determined as described in the paragraph below on derivatives. These structured notes comprise principally equity-linked 
notes issued by HSBC, which provide the counterparty with a return linked to the performance of equity securities and other portfolios. 

HSBC Holdings plc Annual Report and Accounts 2018

253

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Examples of the unobservable parameters include long-dated equity volatilities and correlations between equity prices, and interest and 
foreign exchange rates.

Derivatives

OTC derivative valuation models calculate the present value of expected future cash flows, based upon ‘no arbitrage’ principles. For many 
vanilla derivative products, the modelling approaches used are standard across the industry. For more complex derivative products, there 
may be some differences in market practice. Inputs to valuation models are determined from observable market data wherever possible, 
including prices available from exchanges, dealers, brokers or providers of consensus pricing. Certain inputs may not be observable in the 
market directly, but can be determined from observable prices via model calibration procedures or estimated from historical data or other 
sources.
Reconciliation of fair value measurements in Level 3 of the fair value hierarchy

Movement in Level 3 financial instruments

Assets

Liabilities

Footnotes

Financial 
investm
ents

$m

1,767

251

Designated 
and 
otherwise 
mandatorily 
measured 
at fair value 
through 
profit or 

loss Derivatives

$m

3,958

608

—

—

608

—

—

—

$m

2,444

597

597

—

—

—

—

—

Trading 
assets

$m

5,080

284

284

—

—

—

—

—

(274)

(107)

(113)

—

—

—

(274)

4,377

975

(1,589)

(2,021)

(1,402)

1,329

6,759

(5)

(5)

—

—

—

—

6

—

(113)

2,172

—

(395)

(541)

(285)

82

—

6

—

(119)

—

—

—

(191)

(337)

23

5,492

2,423

199

—

—

199

—

342

342

—

—

—

Trading 
liabilities

Designated
at fair
value Derivatives

$m

93

(4)

(4)

—

—

—

—

—

(3)

—

—

—

(3)

3

6

(11)

(2)

(24)

—

58

(5)

(5)

—

—

—

$m

4,107

(637)

—

—

(637)

—

—

—

$m

1,949

255

255

—

—

—

—

—

(144)

(82)

—

—

—

(144)

76

2,442

—

(32)

(1,112)

628

5,328

—

2

—

(84)

—

—

—

(18)

(464)

116

1,756

274

(351)

—

—

274

—

(351)

—

—

—

—

—

—

251

—

—

17

15

—

—

2

275

—

(51)

(141)

(685)

567

2,000

—

—

—

—

—

At 1 Jan 2018

Total gains/(losses) recognised in profit or loss 

–  net income from financial instruments held for trading or 

managed on a fair value basis

–  net income from assets and liabilities of insurance businesses, 
including related derivatives, measured at fair value through 
profit or loss

–  changes in fair value of other financial instruments mandatorily

measured at fair value through profit or loss

–  gains less losses from financial investments at fair value

through other comprehensive income

–  expected credit loss charges and other credit risk charges

–  fair value gains transferred to the income statement on disposal

Total gains/(losses) recognised in other comprehensive income 
(‘OCI’)

1

–  financial investments: fair value gains/(losses)

–  cash flow hedges: fair value gains/(losses) 

–  fair value gains transferred to the income statement on disposal

–  exchange differences 

Purchases 

New issuances 

Sales 

Settlements 

Transfers out 

Transfers in 

At 31 Dec 2018

Unrealised gains/(losses) recognised in profit or loss relating to 

assets and liabilities held at 31 Dec 2018

–  net income from financial instruments held
for trading or managed on a fair value basis

– net income from assets and liabilities of
insurance businesses, including related derivatives
measured at fair value through profit or loss

–  changes in fair value of other financial

instruments mandatorily measured at fair
value through profit or loss

–  loan impairment recoveries and other credit

risk provisions

254

HSBC Holdings plc Annual Report and Accounts 2018

Movement in Level 3 financial instruments (continued)

Footnotes

At 1 Jan 2017

Total gains/(losses) recognised in profit or loss

–  trading income/(expense) excluding net interest income

–  net income from other financial instruments designated at fair

value

–  gains less losses from financial investments

–  loan impairment charges and other credit risk provisions (‘LICs’)

Total gains/(losses) recognised in other comprehensive income
(‘OCI’)

1

–  available-for-sale investments: fair value gains/(losses)

–  cash flow hedges: fair value gains/(losses)

–  exchange differences

Purchases

New issuances

Sales

Settlements

Transfers out

Transfers in

At 31 Dec 2017

Unrealised gains/(losses) recognised in profit or loss relating to 
assets and liabilities held at 31 Dec 2017

–  trading income/(expense) excluding net interest income

–  net income from other financial instruments designated at fair

value

–  loan impairment charges and other credit risk provisions

Assets

Designated
at fair value
through 
profit
or loss

Available
for sale

Held for
trading

$m

3,476

351

—

—

313

38

71

(30)

—

101

200

—

(939)

(69)

(565)

907

$m

6,489

(188)

(188)

—

—

—

106

—

(1)

107

1,503

—

(3,221)

(331)

(149)

843

$m

730

(107)

—

(107)

—

—

7

—

3

4

1,127

—

(130)

(166)

(3)

2

Derivatives

$m

2,752

152

152

Held for
trading

$m

3,582

154

154

—

—

—

188

—

(23)

211

2

1

(8)

(60)

(885)

302

—

—

—

169

—

—

169

5

1,915

(12)

(998)

(678)

63

3,432

5,052

1,460

2,444

4,200

16

—

—

16

(110)

(110)

—

—

(146)

—

(146)

—

218

218

—

—

(117)

(117)

—

—

Liabilities

Designated
at fair value
through 
profit
or loss

$m

37

(5)

—

(5)

—

—

1

—

—

1

—

—

—

—

Derivatives

$m

2,300

400

400

—

—

—

120

—

(35)

155

23

—

(12)

(123)

(33)

(1,030)

—

—

—

—

—

—

266

1,944

(397)

(397)

—

—

1 

Included in ‘Available-for-sale investments: fair value gains/(losses)’ in prior years or 'Debt Instruments at fair value through other comprehensive income’ in 2018 and 
‘Exchange differences’ in the consolidated statement of comprehensive income.

Transfers between levels of the fair value hierarchy are deemed to occur at the end of each quarterly  reporting period. Transfers into and 
out of levels of the fair value hierarchy are primarily attributable to observability of valuation inputs and price transparency.

Effect of changes in significant unobservable assumptions to reasonably possible alternatives

Sensitivity of Level 3 fair values to reasonably possible alternative assumptions

2018

2017

Reflected in profit or loss

Reflected in OCI

Reflected in profit or loss

Reflected in OCI

Favourable
changes

Un-
favourable
changes

Favourable
changes

Un-
favourable
changes

Favourable
changes

Un-
favourable
changes

Favourable
changes

Un-
favourable
changes

Footnotes

1

Derivatives, trading assets and 
trading liabilities 

Designated and otherwise
mandatorily measured at fair value
through profit or loss

Financial investments

At 31 Dec

$m

269

394

34

697

$m

(257)

(310)

(36)

(603)

$m

—

—

23

23

$m

—

—

(22)

(22)

$m

372

89

53

514

$m

(253)

(74)

(30)

(357)

$m

—

—

128

128

$m

—

—

(149)

(149)

1  Derivatives, trading assets and trading liabilities are presented as one category to reflect the manner in which these instruments are risk managed. 

Sensitivity of Level 3 fair values to reasonably possible alternative assumptions by instrument type

Private equity including strategic investments

Asset-backed securities

Loans held for securitisation

Structured notes

Derivatives with monolines

Other derivatives

Other portfolios

At 31 Dec

2018

2017

Reflected in profit or loss

Reflected in OCI

Reflected in profit or loss

Reflected in OCI

Favourable
changes

Un-
favourable
changes

Favourable
changes

Un-
favourable
changes

Favourable
changes

Un-
favourable
changes

Favourable
changes

Un-
favourable
changes

$m

400

62

1

13

—

157

64

697

$m

(317)

(34)

(1)

(13)

—

(153)

(85)

(603)

$m

—

23

—

—

—

—

—

23

$m

—

(22)

—

—

—

—

—

(22)

$m

142

66

1

12

—

249

44

514

$m

(105)

(39)

(1)

(9)

—

(150)

(53)

(357)

$m

117

3

—

—

—

—

8

128

$m

(102)

(39)

—

—

—

—

(8)

(149)

HSBC Holdings plc Annual Report and Accounts 2018

255

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

The sensitivity analysis aims to measure a range of fair values consistent with the application of a 95% confidence interval. 
Methodologies take account of the nature of the valuation technique employed, as well as the availability and reliability of observable 
proxy and historical data.

When the fair value of a financial instrument is affected by more than one unobservable assumption, the above table reflects the most 
favourable or the most unfavourable change from varying the assumptions individually.

Key unobservable inputs to Level 3 financial instruments

The following table lists key unobservable inputs to Level 3 financial instruments, and provides the range of those inputs at 31 December 
2018. The core range of inputs is the estimated range within which 90% of the inputs fall. 

Quantitative information about significant unobservable inputs in Level 3 valuations

Fair value

2018

2017

Assets Liabilities

Footnotes

$m

$m

Private equity including
strategic investments 

Asset-backed securities 

2

5,554

2,202

12

—

Valuation
techniques

Key 
unobservable
inputs

Full range
of inputs

Core range
of inputs1 

Full range
of inputs

Core range
of inputs1 

Lower Higher

Lower Higher

Lower

Higher

Lower

Higher

See below

See below

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

–  CLO/CDO

394

— Market proxy 

Prepayment 
rate  

–  other ABSs 

Loans held for 
securitisation

Structured notes 

–  equity-linked notes 

–  fund-linked notes

–  FX-linked notes 

–  other 

Derivatives with 
monolines 

Other derivatives 

–  Interest rate 
derivatives:

1,808

— Market proxy

Bid quotes

Market proxy 

Bid quotes 

0%

10%

0

0

100

271

0%

50

71

10%

100

99

2%

0

0

7%

101

103

2%

6

34

7%

53

98

49

3

—

—

—

3

—

5,374

3,882

Model – 
Option model 

Equity 
volatility 

Model – 
Option model 

Equity 
correlation 

8%

79%

13%

53%

7%

47%

14%

30%

17%

93%

40%

77%

33%

95%

45%

72%

Model – 
Option model 

83

Fund 
volatility 

21%

21%

21%

21%

6%

15%

6%

15%

Model – 
Option model 

1,382

27

FX volatility 

1%

27%

3%

25%

3%

20%

4%

13%

Model – 
Discounted 
cash flow

Credit 
spread 

65

—

2,358

1,755

0.2%

1% 0.2%

1%

0.4%

3%

1%

3%

   securitisation swaps 

233

700

   long-dated swaptions 

   other 

–  FX derivatives:

   FX options 

   other 

–  Equity derivatives:

    long-dated single
stock options

   other 

–  Credit derivatives:

   other 

Other portfolios 

–  structured certificates

–  other 

At 31 Dec 2018

3

1,019

250

186

113

215

310

32

6,443

3,013

3,430

27

148

244

77

267

216

76

1

—

1

16,674

7,142

Model – 
Discounted 
cash flow

Model – 
Option model 

Model – 
Option model 

Prepayment
 rate 

6%

7%

6%

7%

20%

90%

20%

90%

IR volatility 

13%

39%

14%

36%

8%

41%

15%

31%

FX volatility

1%

27%

7%

12%

0.7%

50%

5%

11%

Model – 
Option model 

Equity 
volatility

5%

83%

5%

81%

7%

84%

15%

44%

Model – 
Discounted 
cash flow

Credit 
volatility  

2%

4%

2%

4%

2%

4%

2%

4%

1  The core range of inputs is the estimated range within which 90% of the inputs fall. 
2  Collateralised loan obligation/collateralised debt obligation.
3 

‘Other’ includes a range of smaller asset holdings.

Private equity including strategic investments

Given the bespoke nature of the analysis in respect of each private equity holding, it is not practical to quote a range of key unobservable 
inputs. 

Prepayment rates

Prepayment rates are a measure of the anticipated future speed at which a loan portfolio will be repaid in advance of the due date. They 
vary according to the nature of the loan portfolio and expectations of future market conditions, and may be estimated using a variety of 

256

HSBC Holdings plc Annual Report and Accounts 2018

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
evidence, such as prepayment rates implied from proxy observable security prices, current or historical prepayment rates and 
macroeconomic modelling.

Market proxy

Market proxy pricing may be used for an instrument when specific market pricing is not available but there is evidence from instruments 
with common characteristics. In some cases it might be possible to identify a specific proxy, but more generally evidence across a wider 
range of instruments will be used to understand the factors that influence current market pricing and the manner of that influence.

Volatility

Volatility is a measure of the anticipated future variability of a market price. It varies by underlying reference market price, and by strike 
and maturity of the option.

Certain volatilities, typically those of a longer-dated nature, are unobservable and are estimated from observable data. The range of 
unobservable volatilities reflects the wide variation in volatility inputs by reference market price. The core range is significantly narrower 
than the full range because these examples with extreme volatilities occur relatively rarely within the HSBC portfolio.

Correlation

Correlation is a measure of the inter-relationship between two market prices and is expressed as a number between minus one and one. 
It is used to value more complex instruments where the payout is dependent upon more than one market price. There is a wide range of 
instruments for which correlation is an input, and consequently a wide range of both same-asset correlations and cross-asset correlations 
is used. In general, the range of same-asset correlations will be narrower than the range of cross-asset correlations.

Unobservable correlations may be estimated based upon a range of evidence, including consensus pricing services, HSBC trade prices, 
proxy correlations and examination of historical price relationships. The range of unobservable correlations quoted in the table reflects 
the wide variation in correlation inputs by market price pair.

Credit spread

Credit spread is the premium over a benchmark interest rate required by the market to accept lower credit quality. In a discounted cash 
flow model, the credit spread increases the discount factors applied to future cash flows, thereby reducing the value of an asset. Credit 
spreads may be implied from market prices and may not be observable in more illiquid markets.

Inter-relationships between key unobservable inputs

Key unobservable inputs to Level 3 financial instruments may not be independent of each other. As described above, market variables 
may be correlated. This correlation typically reflects the manner in which different markets tend to react to macroeconomic or other 
events. Furthermore, the effect of changing market variables on the HSBC portfolio will depend on HSBC’s net risk position in respect of 
each variable.

HSBC Holdings

Basis of valuing HSBC Holdings’ financial assets and liabilities measured at fair value

Valuation technique using observable inputs: Level 2

Assets at 31 Dec

–  derivatives

–  financial investments

–  designated and otherwise mandatorily measured at fair value through profit or loss

Liabilities at 31 Dec

–  designated at fair value

–  derivatives

2018

$m

707

—

23,513

25,049

2,159

2017

$m

2,388

4,264

11,944

30,890

3,082

HSBC Holdings plc Annual Report and Accounts 2018

257

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

13 Fair values of financial instruments not carried at fair value

Fair values of financial instruments not carried at fair value and bases of valuation

At 31 Dec 2018

Assets

Loans and advances to banks

Loans and advances to customers

Reverse repurchase agreements – non-trading

Financial investments – at amortised cost

Liabilities

Deposits by banks

Customer accounts

Repurchase agreements – non-trading

Debt securities in issue

Subordinated liabilities

At 31 Dec 2017

Assets

Loans and advances to banks

Loans and advances to customers

Reverse repurchase agreements – non-trading

Financial investments – at amortised cost

Liabilities

Deposits by banks

Customer accounts

Repurchase agreements – non-trading

Debt securities in issue

Subordinated liabilities

Fair value

Quoted market
price
Level 1

Observable
inputs
Level 2

Significant
unobservable
inputs
Level 3

$m

$m

$m

—

—

81

1,790

—

—

—

—

—

—

—

—

1,363

—

—

1

—

—

68,378

10,518

241,407

60,073

56,308

1,362,794

165,884

85,430

24,968

87,384

20,029

200,012

52,707

69,862

1,353,017

129,995

65,138

23,740

3,791

974,559

1,369

216

—

151

—

—

373

3,007

944,176

1,526

17

30

11,608

—

—

355

Carrying
amount

$m

72,167

981,696

242,804

62,666

56,331

1,362,643

165,884

85,342

22,437

90,393

962,964

201,553

52,919

69,922

1,364,462

130,002

64,546

19,826

Total

$m

72,169

985,077

242,857

62,079

56,308

1,362,945

165,884

85,430

25,341

90,391

964,205

201,538

54,087

69,892

1,364,625

129,996

65,138

24,095

Other financial instruments not carried at fair value are typically short term in nature and reprice to current market rates frequently. 
Accordingly, their carrying amount is a reasonable approximation of fair value. They include cash and balances at central banks, items in 
the course of collection from and transmission to other banks, Hong Kong Government certificates of indebtedness and Hong Kong 
currency notes in circulation, all of which are measured at amortised cost.

Carrying amount and fair value of loans and advances to customers by industry sector

Loans and advances to customers

Personal

Corporate and commercial

Non-bank financial institutions

At 31 Dec 2018

Loans and advances to customers

Personal

Corporate and commercial

Non-bank financial institutions

At 31 Dec 2017

Carrying amount

Not Impaired

Impaired

$m

387,957

524,531

61,102

973,590

370,842

510,784

71,377

953,003

$m

3,433

4,494

179

8,106

3,920

5,970

71

9,961

Total

$m

391,390

529,025

61,281

981,696

374,762

516,754

71,448

962,964

Fair value

Not Impaired

Impaired

$m

388,761

527,022

61,265

977,048

371,131

512,597

71,351

955,079

$m

3,249

4,600

180

8,029

3,257

5,769

100

9,126

Total

$m

392,010

531,622

61,445

985,077

374,388

518,366

71,451

964,205

Loans and advances to customers are classified as not credit impaired or credit impaired in accordance with the criteria described on 
page 103.

Valuation

Fair value is an estimate of the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between 
market participants at the measurement date. It does not reflect the economic benefits and costs that HSBC expects to flow from an 
instrument’s cash flow over its expected future life. Our valuation methodologies and assumptions in determining fair values for which no 
observable market prices are available may differ from those of other companies.

Loans and advances to banks and customers

To determine the fair value of loans and advances to banks and customers, loans are segregated, as far as possible, into portfolios of 
similar characteristics. Fair values are based on observable market transactions, when available. When they are unavailable, fair values 
are estimated using valuation models incorporating a range of input assumptions. These assumptions may include: value estimates from 
third-party brokers reflecting over-the-counter trading activity; forward-looking discounted cash flow models, taking account of expected 
customer prepayment rates, using assumptions that HSBC believes are consistent with those that would be used by market participants 
in valuing such loans; new business rates estimates for similar loans; and trading inputs from other market participants including 

258

HSBC Holdings plc Annual Report and Accounts 2018

observed primary and secondary trades. From time to time, we may engage a third-party valuation specialist to measure the fair value of 
a pool of loans.

The fair value of loans reflects expected credit losses at the balance sheet date and estimates of market participants’ expectations of 
credit losses over the life of the loans, and the fair value effect of repricing between origination and the balance sheet date. For credit-
impaired loans, fair value is estimated by discounting the future cash flows over the time period they are expected to be recovered.

Financial investments

The fair values of listed financial investments are determined using bid market prices. The fair values of unlisted financial investments are 
determined using valuation techniques that incorporate the prices and future earnings streams of equivalent quoted securities.

Deposits by banks and customer accounts

The fair values of on-demand deposits are approximated by their carrying value. For deposits with longer-term maturities, fair values are 
estimated using discounted cash flows, applying current rates offered for deposits of similar remaining maturities.

Debt securities in issue and subordinated liabilities

Fair values in debt securities is issue and subordinated liabilities are determined using quoted market prices at the balance sheet date 
where available, or by reference to quoted market prices for similar instruments.

Repurchase and reverse repurchase agreements – non-trading

Fair values of repurchase and reverse repurchase agreements that are held on a non-trading basis provide approximate carrying amounts. 
This is due to the fact that balances are generally short dated.

HSBC Holdings

The methods used by HSBC Holdings to determine fair values of financial instruments for the purposes of measurement and disclosure 
are described above.

Fair values of HSBC Holdings’ financial instruments not carried at fair value on the balance sheet

Assets at 31 Dec

Loans and advances to HSBC undertakings

Liabilities at 31 Dec

Amounts owed to HSBC undertakings

Debt securities in issue

Subordinated liabilities

2018

Carrying
amount

$m

56,144

949

50,800

17,715

Fair
value1

$m

56,801

949

51,552

20,224

2017

Carrying
amount

$m

76,627

2,571

34,258

15,877

Fair
value1

$m

78,534

2,571

36,611

19,596

1  Fair values were determined using valuation techniques with observable inputs (Level 2).

14 Financial assets designated and otherwise mandatorily measured at fair value through profit

or loss

Securities

–  treasury and other eligible bills

–  debt securities

–  equity securities

Loans and advances to banks and customers

Other

At 31 Dec

Footnotes

1

Designated at fair
value

Mandatorily measured
at fair value

Total

Designated at fair value

2018

2017

$m

2,349

641

1,708

—

—

—

2,349

$m

30,217

29

4,839

25,349

7,717

828

38,762

$m

32,566

670

6,547

25,349

7,717

828

41,111

$m

29,456

606

4,090

24,760

8

—

29,464

1 

Information regarding the effects of adoption of IFRS 9 can be found in Note 37. 

Securities1

UK Government

Hong Kong Government

Other governments

Asset-backed securities

Corporate debt and other securities

Equities

At 31 Dec

Footnotes

2

Designated at fair
value

Mandatorily measured
at fair value

Total

Designated at fair value

2018

2017

$m

—

4

673

—

1,672

—

2,349

$m

—

—

713

399

3,756

25,349

30,217

$m

—

4

1,386

399

5,428

25,349

32,566

$m

17

64

1,247

2

3,366

24,760

29,456

1 

Included within these figures are debt securities issued by banks and other financial institutions of $2,537m (2017: $1,621m), of which nil (2017: $0.4m) are guaranteed 
by various governments.

2  Excludes asset-backed securities included under US Treasury and US Government agencies.

HSBC Holdings plc Annual Report and Accounts 2018

259

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

15 Derivatives

Notional contract amounts and fair values of derivatives by product contract type held by HSBC

Foreign exchange

Interest rate

Equities

Credit

Commodity and other

Notional contract amount

Fair value – Assets

Trading

Hedging

Trading

Hedging

$m

7,552,462

24,589,916

1,256,550

346,596

74,159

$m

29,969

163,271

—

—

—

$m

85,959

155,293

10,198

3,414

1,134

$m

458

1,080

—

—

—

Gross total fair values

33,819,683

193,240

255,998

1,538

Offset (Note 30)

At 31 Dec 2018

Foreign exchange

Interest rate

Equities

Credit

Commodity and other

Gross total fair values

Offset (Note 30)

At 31 Dec 2017

33,819,683

193,240

255,998

1,538

6,215,518

19,751,577

590,156

391,798

59,716

28,768

178,289

—

—

—

78,089

235,430

9,353

4,692

886

428

1,365

—

—

—

27,008,765

207,057

328,450

1,793

27,008,765

207,057

328,450

1,793

Total

$m

86,417

156,373

10,198

3,414

1,134

257,536

(49,711)

207,825

78,517

236,795

9,353

4,692

886

330,243

(110,425)

219,818

Fair value – Liabilities

Trading

Hedging

$m

82,494

154,257

10,750

3,776

1,355

$m

653

2,261

—

—

—

252,632

2,914

252,632

2,914

74,915

229,989

11,845

5,369

1,233

323,351

853

3,042

—

—

—

3,895

323,351

3,895

Total

$m

83,147

156,518

10,750

3,776

1,355

255,546

(49,711)

205,835

75,768

233,031

11,845

5,369

1,233

327,246

(110,425)

216,821

The notional contract amounts of derivatives held for trading purposes and derivatives designated in hedge accounting relationships 
indicate the nominal value of transactions outstanding at the balance sheet date; they do not represent amounts at risk.

Derivative assets and liabilities decreased during 2018, driven by the adoption of Settled to Market accounting for cleared derivatives, 
yield curve movements and changes in foreign exchange rates.

Notional contract amounts and fair values of derivatives by product contract type held by HSBC Holdings with subsidiaries

Foreign exchange

Interest rate

At 31 Dec 2018

Foreign exchange

Interest rate

At 31 Dec 2017

Use of derivatives

Notional contract amount

Assets

Liabilities

Trading

Hedging

Trading

Hedging

Total

Trading

Hedging

$m

16,623

44,059

60,682

20,484

41,061

61,545

$m

1,120

38,148

39,268

1,120

25,294

26,414

$m

207

283

490

588

1,364

1,952

$m

—

217

217

—

436

436

$m

207

500

707

588

1,800

2,388

$m

628

538

1,166

1,330

678

2,008

$m

155

838

993

110

964

1,074

Total

$m

783

1,376

2,159

1,440

1,642

3,082

For details regarding use of derivatives, see page 138 under ‘Market Risk’.

Trading derivatives

Most of HSBC’s derivative transactions relate to sales and trading activities. Sales activities include the structuring and marketing of 
derivative products to customers to enable them to take, transfer, modify or reduce current or expected risks. Trading activities include 
market-making and risk management. Market-making entails quoting bid and offer prices to other market participants for the purpose of 
generating revenue based on spread and volume. Risk management activity is undertaken to manage the risk arising from client 
transactions, with the principal purpose of retaining client margin. Other derivatives classified as held for trading include non-qualifying 
hedging derivatives.

Substantially all of HSBC Holdings’ derivatives entered into with subsidiaries are managed in conjunction with financial liabilities 
designated at fair value.

Derivatives valued using models with unobservable inputs

The difference between the fair value at initial recognition (the transaction price) and the value that would have been derived had 
valuation techniques used for subsequent measurement been applied at initial recognition, less subsequent releases, is as shown in the 
following table:

260

HSBC Holdings plc Annual Report and Accounts 2018

Unamortised balance of derivatives valued using models with significant unobservable inputs

Unamortised balance at 1 Jan

Deferral on new transactions

Recognised in the income statement during the year:

–  amortisation

–  subsequent to unobservable inputs becoming observable

–  maturity, termination or offsetting derivative

Exchange differences

Other

Unamortised balance at 31 Dec

1  This amount is yet to be recognised in the consolidated income statement.

Hedge accounting derivatives

Footnotes

1

2018

$m

106

161

(158)

(96)

(2)

(60)

(4)

(19)

86

2017

$m

99

191

(187)

(85)

(2)

(100)

10

(7)

106

HSBC applies hedge accounting to manage the following risks: interest rate, foreign exchange and net investment in foreign operations.  
Further details on how these risks arise and how they are managed by the Group can be found in the Report of the Directors.

Fair value hedges

HSBC enters into fixed-for-floating-interest-rate swaps to manage the exposure to changes in fair value caused by movements in market 
interest rates on certain fixed-rate financial instruments that are not measured at fair value through profit or loss, including debt securities 
held and issued. 

HSBC hedging instrument by hedged risk

Hedging instrument

Carrying amount

Hedged risk
Interest rate3
At 31 Dec 2018

Notional amount1

Assets

Liabilities

Balance sheet 

Change in fair value2

$m

123,551

123,551

$m

915

915

$m

2,123

2,123

presentation

Derivatives

$m

283

283

1  The notional contract amounts of derivatives designated in qualifying hedge accounting relationships indicate the nominal value of transactions outstanding at the 

balance sheet date; they do not represent amounts at risk.

2  Used in effectiveness testing; comprising the full fair value change of the hedging instrument not excluding any component.
3  The hedged risk ‘interest rate’ includes inflation risk.

HSBC hedged item by hedged risk

Carrying amount

Accumulated fair value hedge adjustments included in 
carrying amount2

Assets

Liabilities

Assets

Liabilities

Change in fair 
value1

Recognised
in profit and
loss

Hedged risk

$m

$m

$m

$m

Balance sheet presentation

$m

$m

Profit and loss
presentation

Hedged item

Ineffectiveness

Interest rate3

93,469

1,455

231

(6)

At 31 Dec 2018

94,924

18,951

225

14,171

4,780

Financial assets designated
and otherwise mandatorily
measured at fair value
through other
comprehensive income

Loans and advances to
customers

Debt securities in issue

Deposits by banks

(155)

45

(110)

(425)

(4)

124

(15)

(320)

Net income from
financial
instruments held for
trading or managed
on a fair value basis

(37)

(37)

1  Used in effectiveness assessment; comprising amount attributable to the designated hedged risk that can be a risk component.
2  The accumulated amount of fair value adjustments remaining in the statement of financial position for hedged items that have ceased to be adjusted for hedging gains 

and losses were assets of $93m for FVOCI and assets of $19m for debt issued.

3  The hedged risk ‘interest rate’ includes inflation risk.

HSBC Holdings hedging instrument by hedged risk

Hedging instrument

Carrying amount

Hedged risk
Interest rate3
At 31 Dec 2018

Notional amount1,4

Assets

Liabilities

$m

39,538

39,538

$m

217

217

$m

993

993

Balance sheet
presentation

Derivatives

Change in fair value2

$m

(231)

(231)

1  The notional contract amounts of derivatives designated in qualifying hedge accounting relationships indicate the nominal value of transactions outstanding at the 

balance sheet date; they do not represent amounts at risk.

2  Used in effectiveness testing; comprising the full fair value change of the hedging instrument not excluding any component.
3  The hedged risk ‘interest rate’ includes foreign exchange risk.
4  The notional amount of non-dynamic fair value hedges is equal to $39,538m, of which the weighted-average maturity date is December 2026 and the weighted-average 

swap rate is 1.34%. The majority of these hedges are internal to HSBC Group. 

HSBC Holdings plc Annual Report and Accounts 2018

261

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

HSBC Holdings hedged item by hedged risk

Hedged risk

Carrying amount

Assets

Liabilities

$m

$m

Hedged item

Accumulated fair value hedge 
adjustments included in 
carrying amount2

Assets

$m

Liabilities Balance sheet
presentation

$m

Interest rate3

4,620

At 31 Dec 2018

4,620

33,874

33,874

29

29

Loans and 
advances to 
banks

Debt
securities
in issue

(763)

(763)

Ineffectiveness

Change in fair 
value1

Recognised
in profit and
loss

$m

38

191

229

$m

Profit and loss presentation

Net income from financial 
instruments held for trading or 
managed on a fair value basis

(2)

(2)

1  Used in effectiveness assessment; comprising amount attributable to the designated hedged risk that can be a risk component.
2  The accumulated amount of fair value adjustments remaining in the statement of financial position for hedged items that have ceased to be adjusted for hedging gains 

and losses were liabilities of $80m for debt issued.

3  The hedged risk ‘interest rate’ includes foreign exchange risk.

Sources of hedge ineffectiveness may arise from basis risk, including but not limited to the discount rates used for calculating the fair 
value of derivatives, hedges using instruments with a non-zero fair value, and notional and timing differences between the hedged items 
and hedging instruments. 

For some debt securities held, HSBC manages interest rate risk in a dynamic risk management strategy. The assets in scope of this 
strategy are high-quality fixed-rate debt securities, which may be sold to meet liquidity and funding requirements.

The interest rate risk of the HSBC fixed-rate debt securities issued is managed in a non-dynamic risk management strategy. 

Cash flow hedges

HSBC’s cash flow hedging instruments consist principally of interest rate swaps and cross-currency swaps that are used to manage the 
variability in future interest cash flows of non-trading financial assets and liabilities, arising due to changes in market interest rates and 
foreign-currency basis. 

HSBC applies macro cash flow hedging for interest rate risk exposures on portfolios of replenishing current and forecasted issuances of 
non-trading assets and liabilities that bear interest at variable rates, including rolling such instruments. The amounts and timing of future 
cash flows, representing both principal and interest flows, are projected for each portfolio of financial assets and liabilities on the basis of 
their contractual terms and other relevant factors, including estimates of prepayments and defaults. The aggregate cash flows 
representing both principal balances and interest cash flows across all portfolios are used to determine the effectiveness and 
ineffectiveness. Macro cash flow hedges are considered to be dynamic hedges.

HSBC also hedges the variability in future cash flows on foreign-denominated financial assets and liabilities arising due to changes in 
foreign exchange market rates with cross-currency swaps, which are considered dynamic hedges. 

Hedging instrument by hedged risk

Hedged risk

$m

$m

$m

Notional amount1

Assets

Liabilities

Balance sheet
presentation

Hedging instrument

Carrying amount

Hedged item

Ineffectiveness

Change in fair 
value2

Change in fair 
value3

Recognised in
profit and loss

$m

$m

Foreign currency

24,954

295

653

Derivatives

(198)

(200)

Interest rate

At 31 Dec 2018

39,720

64,674

165

460

138

791

Derivatives

(77)

(275)

(67)

(267)

1  The notional contract amounts of derivatives designated in qualifying hedge accounting relationships indicate the nominal value of transactions outstanding at the 

balance sheet date; they do not represent amounts at risk.

2  Used in effectiveness testing; comprising the full fair value change of the hedging instrument not excluding any component.
3  Used in effectiveness assessment; comprising amount attributable to the designated hedged risk that can be a risk component.

Sources of hedge ineffectiveness may arise from basis risk, including but not limited to timing differences between the hedged items and 
hedging instruments and hedges using instruments with a non-zero fair value.

Reconciliation of equity and analysis of other comprehensive income by risk type

Cash flow hedging reserve at 1 Jan 2018

Fair value gains/(losses)

Fair value (gains)/losses reclassified from the cash flow hedge reserve to the income statement in respect of:

Hedged items that have affected profit or loss

Income taxes

Others

Cash flow hedging reserve at 31 Dec 2018

Interest rate

Foreign currency

$m

(40)

(67)

90

(11)

2

(26)

$m

(187)

(200)

227

(13)

(9)

(182)

262

HSBC Holdings plc Annual Report and Accounts 2018

Profit and loss
presentation

Net income from
financial
instruments held
for trading or
managed on a fair
value basis

$m

2

(10)

(8)

Hedges of net investments in foreign operations

The Group applies hedge accounting in respect of certain consolidated net investments. Hedging is undertaken using forward foreign 
exchange contracts or by financing with foreign currency borrowings. At 31 December 2018, the fair values of outstanding financial 
instruments designated as hedges of net investments in foreign operations were assets of $163m (2017: $4m), liabilities of nil (2017: 
$71m) and notional contract values of $5,000m (2017: $5,000m). Ineffectiveness recognised in ‘Net income from financial instruments 
held for trading or managed on a fair value basis’ in the year ended 31 December 2018 was nil (2017: nil).

16 Financial investments

Carrying amount of financial investments

Financial investments measured at fair value through other comprehensive income

–  treasury and other eligible bills

–  debt securities

–  equity securities

–  other instruments

Debt instruments measured at amortised cost

–  treasury and other eligible bills

–  debt securities

Available-for-sale securities at fair value

–  treasury and other eligible bills

–  debt securities

–  equity securities

Held to maturity securities at amortised cost

–  debt securities

At 31 Dec

Footnotes

1

2

2

3, 4

2018

$m

344,767

96,642

246,371

1,657

97

62,666

679

61,987

N/A

N/A

N/A

N/A

N/A

N/A

407,433

2017

$m

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

336,157

78,851

253,389

3,917

52,919

52,919

389,076

‘Other instruments’ comprises of loans and advances.

1 
2  Fair value $62.1bn (2017: $54.1bn).
3  Categories of financial instruments are disclosed under IFRS 9 at 31 December 2018. These are not directly comparable with 31 December 2017, where the instruments 

were categorised in accordance with IAS 39.
Information regarding the effects of adoption of IFRS 9 can be found in Note 37. 

4 

Equity instruments measured at fair value through other comprehensive income

Type of equity instruments

Investments required by central institutions

Business facilitation

Others

At 31 Dec 2018

Financial investments at amortised cost and fair value

US Treasury

US Government agencies

US Government-sponsored entities

UK Government

Hong Kong Government

Other governments

Asset-backed securities

Corporate debt and other securities

Equities

At 31 Dec

Fair value

Dividends
recognised

$m

848

758

51

1,657

$m

34

21

9

64

Footnotes

2

2

3

2018

2017

Amortised cost

Fair value1

Amortised cost

Fair value1

$m

54,941

21,058

12,867

20,576

49,956

$m

54,763

20,580

12,701

21,083

49,955

142,495

144,099

3,579

97,286

1,353

3,390

98,419

1,657

404,111

406,647

$m

41,427

18,691

10,998

17,817

52,269

134,766

6,187

99,136

2,989

384,280

$m

41,274

18,494

11,033

18,538

52,252

136,414

5,781

102,540

3,917

390,243

1 

Included within ‘fair value’ figures are debt securities issued by banks and other financial institutions of $56bn (2017: $67bn), of which $8bn (2017: $15bn) are 
guaranteed by various governments. 
2 
Includes securities that are supported by an explicit guarantee issued by the US Government.
3  Excludes asset-backed securities included under US Government agencies and sponsored entities.

HSBC Holdings plc Annual Report and Accounts 2018

263

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Maturities of investments in debt securities at their carrying amount

Debt securities measured at fair value through other comprehensive
income
Debt securities measured at amortised cost

At 31 Dec 2018

Available-for-sale

Held to maturity

At 31 Dec 2017

Up to 1 year

1 to 5 years

5 to 10 years

Over 10 years

$m

$m

$m

$m

61,598

2,519

64,117

63,896

3,731

67,627

124,075

10,086

134,161

122,113

9,406

131,519

36,194

16,065

52,259

37,292

13,482

50,774

24,504

33,317

57,821

30,088

26,300

56,388

Total

$m

246,371

61,987

308,358

253,389

52,919

306,308

Contractual maturities and weighted average yields of investment debt securities

Debt securities measured at fair value through other
comprehensive income

US Treasury

US Government agencies

US Government-sponsored agencies

UK Government

Hong Kong Government

Other governments

Asset-backed securities

Corporate debt and other securities

Total amortised cost at 31 Dec 2018

Total carrying value

Debt instruments measured at amortised cost

US Treasury

US Government agencies

US Government-sponsored agencies

Hong Kong Government

Other governments

Asset-backed securities

Corporate debt and other securities

Total amortised cost at 31 Dec 2018

Total carrying value

Up to 1 year

1 to 5 years

5 to 10 years

Over 10 years

Amount

Yield

Amount

Yield

Amount

Yield

Amount

$m

%

$m

%

$m

%

$m

Yield

%

947

—

1,361

856

456

45,390

16

12,312

61,338

61,598

34

—

50

8

329

—

2,098

2,519

2,519

1.6

—

3.2

0.9

1.3

1.5

5.9

1.8

4.2

—

2.2

4.9

1.8

—

3.2

33,220

74

1,268

5,988

551

48,549

25

32,893

122,568

124,075

53

18

389

24

470

—

9,132

10,086

10,086

2.1

2.1

2.6

1.1

1.3

2.8

—

2.0

4.8

3.9

2.7

1.6

2.6

—

3.4

14,396

10

2,240

5,472

63

8,701

381

4,563

35,826

36,194

1

26

163

9

451

—

15,415

16,065

16,065

2.3

3.8

2.8

0.6

3.0

2.3

2.7

2.3

1.0

3.6

2.6

1.3

2.9

—

3.4

2,376

9,707

4,309

859

—

1,489

3,156

2,574

24,470

24,504

152

11,025

3,087

7

744

2

18,300

33,317

33,317

3.1

2.9

3.2

4.4

—

2.6

2.1

3.1

4.0

2.6

3.0

1.5

4.1

7.4

3.6

The maturity distributions of ABSs are presented in the above table on the basis of contractual maturity dates. The weighted average 
yield for each range of maturities is calculated by dividing the annualised interest income for the year ended 31 December 2018 by the 
book amount of debt securities at that date. The yields do not include the effect of related derivatives.

17 Assets pledged, collateral received and assets transferred

Assets pledged

Financial assets pledged as collateral

Treasury bills and other eligible securities

Loans and advances to banks

Loans and advances to customers

Debt securities

Equity securities

Other

Assets pledged at 31 Dec

Footnotes

1

1

1

2

2018

$m

11,470

151

51,659

95,210

22,510

34,028

2017

$m

10,183

14,518

68,336

96,245

33,209

2,743

215,028

225,234

1    Settlement accounts, cash collateral and margin receivables included within 'Loans and advances to banks' and 'Loans and advances to customers' were reclassified 

from ‘Trading assets’ to ‘Other assets’ on 1 January 2018. Comparative data has not been restated.

2   Information regarding the effects of adoption of IFRS 9 can be found in Note 37. 

Assets pledged as collateral include all assets categorised as encumbered in the disclosure on page 72 of the Pillar 3 Disclosures at 31 December 2018.

The amount of assets pledged to secure liabilities may be greater than the book value of assets utilised as collateral. For example, in the 
case of securitisations and covered bonds, the amount of liabilities issued plus mandatory over-collateralisation is less than the book 
value of the pool of assets available for use as collateral. This is also the case where assets are placed with a custodian or a settlement 
agent that has a floating charge over all the assets placed to secure any liabilities under settlement accounts.

264

HSBC Holdings plc Annual Report and Accounts 2018

These transactions are conducted under terms that are usual and customary to collateralised transactions including, where relevant, 
standard securities lending and borrowing, repurchase agreements and derivative margining. HSBC places both cash and non-cash 
collateral in relation to derivative transactions.

Financial assets pledged as collateral which the counterparty has the right to sell or repledge

Trading assets 

Financial investments

At 31 Dec

Collateral received

2018

$m

76,121

15,741

91,862

2017

$m

70,117

13,581

83,698

The fair value of assets accepted as collateral, relating primarily to standard securities lending, reverse repurchase agreements, swaps of 
securities and derivative margining, that HSBC is permitted to sell or repledge in the absence of default was $482,818m (2017: 
$387,678m). The fair value of any such collateral sold or repledged was $350,848m (2017: $243,531m).

HSBC is obliged to return equivalent securities. These transactions are conducted under terms that are usual and customary to standard 
securities lending, reverse repurchase agreements and derivative margining.

Assets transferred

The assets pledged include transfers to third parties that do not qualify for derecognition, notably secured borrowings such as debt 
securities held by counterparties as collateral under repurchase agreements and equity securities lent under securities lending 
agreements, as well as swaps of equity and debt securities. For secured borrowings, the transferred asset collateral continues to be 
recognised in full and a related liability, reflecting the Group’s obligation to repurchase the assets for a fixed price at a future date, is also 
recognised on the balance sheet. Where securities are swapped, the transferred asset continues to be recognised in full. There is no 
associated liability as the non-cash collateral received is not recognised on the balance sheet. The Group is unable to use, sell or pledge 
the transferred assets for the duration of the transaction, and remains exposed to interest rate risk and credit risk on these pledged 
assets. With the exception of ‘Other sales’ in the table below, the counterparty’s recourse is not limited to the transferred assets.

Transferred financial assets not qualifying for full derecognition and associated financial liabilities

At 31 Dec 2018

Repurchase agreements

Securities lending agreements

Other sales (recourse to transferred assets only)

At 31 Dec 2017

Repurchase agreements

Securities lending agreements

Other sales (recourse to transferred assets only)

Carrying amount of:

Fair value of:

Transferred
assets

Associated
liabilities

Transferred
assets

Associated
liabilities

$m

$m

$m

$m

Net
position

$m

62,216

32,486

2,647

55,510

33,878

2,387

60,361

2,426

2,647

52,093

3,324

2,388

2,625

2,630

(5)

2,377

2,378

(1)

18 Interests in associates and joint ventures

Associates

At 31 December 2018, the carrying amount of HSBC’s interests in associates was $22,244m (2017: $22,577m).

Principal associates of HSBC

Bank of Communications Co., Limited

The Saudi British Bank

2018

2017

Carrying
amount

$m

17,754

3,557

Fair  

value1

$m

10,991

5,222

Carrying
amount

$m

18,057

3,618

Fair
value1

$m

10,491

4,320

1  Principal associates are listed on recognised stock exchanges. The fair values are based on the quoted market prices of the shares held (Level 1 in the fair value 

hierarchy).

Bank of Communications Co., Limited

The Saudi British Bank

Country of
incorporation and
principal place of 
business

People’s Republic
of China

At 31 Dec 2018

Principal
activity

Banking services

Footnotes

1

Saudi Arabia

Banking services

HSBC’s
interest
%

19.03

40.00

1 

In 2018, The Saudi British Bank announced a merger agreement with Alawwal Bank in Saudi Arabia. The merger, subject to shareholder and regulatory approval, is 
expected to be completed in 2019 and would dilute HSBC’s shareholding in the merged bank from 40% to 29.2%.

HSBC Holdings plc Annual Report and Accounts 2018

265

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

A list of all associates and joint ventures is set out on page 302.

Bank of Communications Co., Limited (‘BoCom’)

The Group’s investment in BoCom is classified as an associate. Significant influence in BoCom was established via representation on 
BoCom’s Board of Directors and participation in a technical cooperation and exchange programme (‘TCEP’). Under the TCEP, a number of 
HSBC staff have been seconded to assist in the maintenance of BoCom’s financial and operating policies. Investments in associates are 
recognised using the equity method of accounting in accordance with IAS 28, whereby the investment is initially recognised at cost and 
adjusted thereafter for the post-acquisition change in the Group’s share of BoCom’s net assets. An impairment test is required if there is 
any indication of impairment.

Impairment testing

At 31 December 2018, the fair value of HSBC’s investment in BoCom had been below the carrying amount for approximately 80 months. 
As a result, the Group performed an impairment test on the carrying amount of the investment in BoCom, which confirmed there was no 
impairment at 31 December 2018 as the recoverable amount as determined by a value-in-use (‘VIU’) calculation was higher than the 
carrying value. 

Bank of Communications Co., Limited

At 31 Dec 2018

VIU

Carrying value

$bn

18.0

$bn

17.8

Fair
value

$bn

11.0

At 31 Dec 2017

Carrying value

$bn

18.1

VIU

$bn

18.3

Fair
value

$bn

10.5

In future periods, the VIU may increase or decrease depending on the effect of changes to model inputs. The main model inputs are 
described below and are based on factors observed at the period-end. The factors that could result in a change in the VIU and an 
impairment include a short-term underperformance by BoCom, a change in regulatory capital requirements, or an increase in uncertainty 
regarding the future performance of BoCom resulting in a downgrade of the future asset growth or profitability. An increase in the 
discount rate as a result of an increase in the risk premium or risk-free rates could also result in a reduction of VIU and an impairment. At 
the point where the carrying value exceeds the VIU, impairment would be recognised. 

If the Group did not have significant influence in BoCom, the investment would be carried at fair value rather than the current carrying 
value.

Basis of recoverable amount

The impairment test was performed by comparing the recoverable amount of BoCom, determined by a VIU calculation, with its carrying 
amount. The VIU calculation uses discounted cash flow projections based on management’s estimates of future earnings available to 
ordinary shareholders prepared in accordance with IAS 36. Significant management judgement is required in arriving at the best 
estimate. There are two main components to the VIU calculation. The first component is management’s best estimate of BoCom’s 
earnings which is based on management’s explicit forecasts over the short to medium term. This results in forecast earnings growth that 
is lower than recent historical actual growth and also reflects the uncertainty arising from the current economic outlook. Earnings beyond 
the short to medium term are then extrapolated in perpetuity using a long-term growth rate to derive a terminal value, which comprises 
the majority of the VIU. The second component is the capital maintenance charge (‘CMC’) which is management’s forecast of the 
earnings that need to be withheld in order for BoCom to meet regulatory capital requirements over the forecast period (i.e. CMC is 
deducted when arriving at management’s estimate of future earnings available to ordinary shareholders). The principal inputs to the CMC 
calculation include estimates of asset growth, the ratio of risk-weighted assets to total assets, and the expected minimum regulatory 
capital requirements. An increase in the CMC as a result of a change to these principal inputs would reduce VIU. Additionally, 
management considers other factors (including qualitative factors) to ensure that the inputs to the VIU calculation remain appropriate. 

Key assumptions in value-in-use calculation

We used a number of assumptions in our VIU calculation, in accordance with the requirements of IAS 36:

•  Long-term profit growth rate: 3% (2017: 3%) for periods after 2022, which does not exceed forecast GDP growth in mainland China 

and is consistent with forecasts by external analysts.

•  Long-term asset growth rate: 3% (2017: 3%) for periods after 2022, which is the rate that assets are expected to grow to achieve long-

term profit growth of 3%.

•  Discount rate: 11.82% (2017: 11.85%), which is based on a capital asset pricing model (‘CAPM’) calculation for BoCom, using market 

data. Management also compares rates derived from the CAPM with discount rates from external sources. The discount rate used was 
within the range of 10.4% to 15.0% (2017: 10.2% to 13.4%) indicated by external sources.

•  Loan impairment charge as a percentage of customer advances: an increased range from 0.73% to 0.79% (2017: 0.66% to 0.82%) in 
the short to medium term reflect US-China trade tensions. For periods after 2022, the ratio is 0.70% (2017: 0.70%), which is slightly 
higher than the historical average.

•  Risk-weighted assets as a percentage of total assets: 62% (2017: 62%) for all forecast periods. This is slightly higher than BoCom’s 

actual results and slightly lower than the forecasts disclosed by external analysts.

•  Cost-income ratio: ranges from 38.7% to 39.0% (2017: 37.1% to 38.0%) in the short to medium term. This is consistent with the 

forecasts disclosed by external analysts.

•  Effective tax rate: ranges from 13.8% to 22.3% (2017: 18.2% to 22.5%) in the short to medium term, reflecting an expected increase 

towards the long-term assumption. For periods after 2022, the rate is 22.5% (2017: 22.5%), which is slightly higher than the historical 
average.

•  Regulatory capital requirements: capital adequacy ratio of 11.5% (2017:11.5%) and tier 1 capital adequacy ratio of 9.5% (2017: 9.5%), 

based on the minimum regulatory requirements.

266

HSBC Holdings plc Annual Report and Accounts 2018

The following table shows the change to each key assumption in the VIU calculation that on its own would reduce the headroom to nil.

Key assumption

•  Long-term profit growth rate

•  Long-term asset growth rate

•  Discount rate

•  Loan impairment charge as a percentage of customer advances 

•  Risk-weighted assets as a percentage of total assets

•  Cost-income ratio

•  Long-term effective tax rate

•  Regulatory capital requirements – capital adequacy ratio

•  Regulatory capital requirements – tier 1 capital adequacy ratio

Changes to key assumption to reduce headroom to nil

•  decreases by 13 basis points

• 

• 

• 

• 

• 

• 

• 

• 

increases by 12 basis points

increases by 16 basis points

increases by 2 basis points

increases by 77 basis points

increases by 50 basis points

increases by 123 basis points

increases by 14 basis points

increases by 75 basis points

The following table further illustrates the impact on VIU of reasonably possible changes to key assumptions. This reflects the sensitivity 
of the VIU to each key assumption on its own and it is possible that more than one favourable and/or unfavourable change will occur at 
the same time. The selected rates of reasonably possible changes to key assumptions are largely based on external analysts’ forecasts, 
which can change from period to period.    

Sensitivity of VIU to reasonably possible changes in key assumptions

Favourable change

Unfavourable change

Increase
 in VIU

bps

$bn

At 31 Dec 2018

Long-term profit growth rate

Long-term asset growth rate

Discount rate

Loan impairment charge as a percentage of customer advances

Risk-weighted assets as a percentage of total assets

Cost-income ratio

Long term effective tax rate
Earnings in short to medium term – compound annual growth rate1
Regulatory capital requirements – capital adequacy ratio

Regulatory capital requirements - tier 1 capital adequacy ratio

At 31 Dec 2017

Long-term profit growth rate

Long-term asset growth rate

Discount rate

100

(10)

(142)

2018-22: 0.70%
2023 onwards: 0.65%

(140)

(160)

(280)

204

—

—

200

(20)

(35)

Loan impairment charge as a percentage of customer advances

Risk-weighted assets as a percentage of total assets

Cost-income ratio

Long-term effective tax rate
Earnings in short to medium term – compound annual growth rate1
Regulatory capital requirements – capital adequacy ratio

Regulatory capital requirements – tier 1 capital adequacy ratio

2017-20: 0.71%
2021 onwards: 0.70%

(60)

(173)

(120)

288

—

—

1  Based on management’s explicit forecasts over the short to medium term. 

2.6

0.3

3.2

0.9

0.5

1.1

0.7

1.6

—

—

6.6

0.5

0.7

0.1

0.2

1.5

0.3

2.8

—

—

VIU

$bn

20.6

18.3

21.3

18.9

18.6

19.2

18.7

19.6

18.0

18.0

24.9

18.9

19.1

18.5

18.6

19.8

18.6

21.1

18.3

18.3

Decrease
in VIU

bps

$bn

(10)

100

28

2018-22: 0.83%
2023 onwards: 0.77%

80

200

250

(366)

258

243

—

200

65

2017-20: 0.90%
2021 onwards: 0.77%

30

—

250

(311)

248

234

(0.2)

(2.8)

(0.5)

(1.0)

(0.3)

(1.4)

(0.6)

(2.5)

(5.0)

(3.2)

—

(7.1)

(1.2)

(1.3)

(0.1)

—

(0.67)

(3.6)

(5.6)

(3.5)

VIU

$bn

17.8

15.3

17.5

17.0

17.8

16.7

17.5

15.5

13.0

14.8

18.3

11.2

17.1

17.0

18.2

18.3

17.7

14.7

12.7

14.8

Considering the interrelationship of the changes set out in the table above, management estimates that the reasonably possible range of 
VIU is $15.5bn to $19.6bn (2017: $14.7bn to $21.1bn). In 2018, the range is based on the favourable/unfavourable change in the earnings 
in the short to medium-term and long-term LICs set out in the table above. All other long-term assumptions, the discount rate and the 
basis of the CMC have been kept unchanged when determining the reasonably possible range of the VIU.

Selected financial information of BoCom

The statutory accounting reference date of BoCom is 31 December. For the year ended 31 December 2018, HSBC included the 
associate’s results on the basis of the financial statements for the 12 months ended 30 September 2018, taking into account changes in 
the subsequent period from 1 October 2018 to 31 December 2018 that would have materially affected the results.

HSBC Holdings plc Annual Report and Accounts 2018

267

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Selected balance sheet information of BoCom

Cash and balances at central banks

Loans and advances to banks and other financial institutions

Loans and advances to customers

Other financial assets

Other assets

Total assets

Deposits by banks and other financial institutions

Customer accounts

Other financial liabilities

Other liabilities

Total liabilities

Total equity

Footnotes

At 30 Sep

2018

$m

125,414

102,980

686,951

408,136

42,106

2017

$m

146,029

120,403

662,706

386,067

58,202

1,365,587

1,373,407

304,395

829,539

94,900

36,332

366,993

747,882

123,751

32,568

1,265,166

1,271,194

1

100,421

102,213

1  Due to the adoption of IFRS9, the opening equity of BoCom at 1 January 2018 was reduced by $4,053m.

Reconciliation of BoCom’s total shareholders’ equity to the carrying amount in HSBC’s consolidated financial statements

HSBC’s share of total shareholders’ equity

Goodwill and other intangible assets

Carrying amount

Selected income statement information of BoCom

Net interest income

Net fee and commission income

Change in expected credit losses/loan impairment charges

Depreciation and amortisation

Tax expense

Profit for the year

Other comprehensive income

Total comprehensive income

Dividends received from BoCom

Summarised aggregate financial information for all associates excluding BoCom

Carrying amount

HSBC’s share of:

–  total assets

–  total liabilities

–  revenues

–  profit or loss from continuing operations

Joint ventures

At 30 Sep

2018

$m

17,275

479

17,754

2017

$m

17,551

506

18,057

For the 12 months ended 30 Sep

2018

$m

19,295

6,245

(5,602)

(767)

(1,554)

11,116

190

11,306

611

2018

$m

4,482

20,470

15,675

959

487

2017

$m

19,080

5,698

(4,286)

(1,342)

(2,234)

10,288

(624)

9,664

565

2017

$m

4,520

20,625

16,119

1,051

487

At 31 December 2018, the carrying amount of HSBC’s interests in joint ventures was $163m (2017: $167m).

Associates and joint ventures

For the year ended 31 December 2018, HSBC’s share of associates’ and joint ventures’ tax on profit was $306m  (2017: $440m ). This is 
included within ‘Share of profit in associates and joint ventures’ in the ‘Consolidated income statement’.

268

HSBC Holdings plc Annual Report and Accounts 2018

Movements in interests in associates and joint ventures

As at 31 Dec 2017

Impact on transition to IFRS 9

At 1 Jan

Additions

Disposals

Share of results

Dividends

Exchange differences

Share of other comprehensive income of associates and joint ventures

Other movements

At 31 Dec

1 

Includes goodwill of $511m (2017: $521m).

19 Investments in subsidiaries

Main subsidiaries of HSBC Holdings

Footnotes

2018

$m

22,744

(942)

21,802

81

(85)

2,536

(910)

(1,018)

(64)

65

2017

$m

20,029

N/A

20,029

60

(67)

2,375

(740)

1,144

(43)

(14)

1

22,407

22,744

Europe

HSBC Bank plc

HSBC UK Bank plc

HSBC France

HSBC Trinkaus & Burkhardt AG

Asia

Hang Seng Bank Limited

HSBC Bank (China) Company Limited

HSBC Bank Malaysia Berhad

HSBC Life (International) Limited

The Hongkong and Shanghai Banking Corporation
Limited

Middle East and North Africa

HSBC Bank Middle East Limited

North America

HSBC Bank Canada

HSBC Bank USA, N.A.

Latin America

Place of
incorporation or
registration

HSBC’s
interest %

Share class

At 31 Dec 2018

England and
Wales

England and
Wales

France

Germany

100

£1 Ordinary, $0.01 Non-cumulative third Dollar Preference

100

99.99

80.67

£1 Ordinary

€5 Actions

Stückaktien no par value

Hong Kong

62.14

HK$5 Ordinary

People’s Republic
of China

Malaysia

Bermuda

Hong Kong

United Arab
Emirates

Canada

US

100

100

100

100

100

100

100

CNY1 Ordinary

RM0.50 Ordinary

HK$1 Ordinary

Ordinary no par value

$1 Ordinary and $1 Cumulative Redeemable Preference shares 
(CRP)

Common no par value and Preference no par value

$100 Common and $0.01 Preference

HSBC Mexico, S.A., Institución de Banca Múltiple,
Grupo Financiero HSBC 

Mexico

99.99

MXN2 Ordinary

Details of the debt, subordinated debt and preference shares issued by the main subsidiaries to parties external to the Group are included 
in Notes 25 ‘Debt securities in issue’, 28 ‘Subordinated liabilities’ and 31 ‘Non-controlling interests’, respectively.

A list of all related undertakings is set out on pages 301 to 302. The principal countries of operation are the same as the countries and 
territories of incorporation except for HSBC Life (International) Limited, which operates mainly in Hong Kong.

HSBC is structured as a network of regional banks and locally incorporated regulated banking entities. Each bank is separately 
capitalised in accordance with applicable prudential requirements and maintains a capital buffer consistent with the Group’s risk appetite 
for the relevant country or region. HSBC’s capital management process is incorporated in the annual operating plan, which is approved 
by the Board.  

HSBC Holdings is the primary provider of equity capital to its subsidiaries and also provides them with non-equity capital where 
necessary. These investments are substantially funded by HSBC Holdings’ issuance of equity and non-equity capital, and by profit 
retention. The increase in HSBC Holding investments in subsidiaries of $67,300m during the year (2017: reduction of $2,920m) was 
driven by $82,570m of restructuring and new capital injections (2017: $1,744m), $2,200m part reversal of the impairment previously 
recognised in relation to HSBC Overseas Holdings (UK) Limited (2017: nil), $197m other movements (2017: reduction of $289m), partially 
offset by $17,348m net return of capital from subsidiaries (2017: $4,070m), $136m movement in impairment (2017: $63m) and $183m 
intra-Group disposals (2017: $242m). The part reversal of impairment in relation to HSBC Overseas Holdings (UK) Limited is due to an 
increase in the future expected cash flows from this entity.

As part of its capital management process, HSBC Holdings seeks to maintain a balance between the composition of its capital and its 
investment in subsidiaries. Subject to this, there is no current or foreseen impediment to HSBC Holdings’ ability to provide funding for 
such investments. During 2018, consistent with the Group’s capital plan, the Group’s subsidiaries did not experience any significant 
restrictions on paying dividends or repaying loans and advances. Also, there are no foreseen restrictions envisaged with regard to 
planned dividends or payments. However, the ability of subsidiaries to pay dividends or advance monies to HSBC Holdings depends on, 

HSBC Holdings plc Annual Report and Accounts 2018

269

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

among other things, their respective local regulatory capital and banking requirements, exchange controls, statutory reserves, and 
financial and operating performance.

The amount of guarantees by HSBC Holdings in favour of other Group entities is set out in Note 33.

Information on structured entities consolidated by HSBC where HSBC owns less than 50% of the voting rights is included in Note 20 
‘Structured entities’. In each of these cases, HSBC controls and consolidates an entity when it is exposed, or has rights, to variable 
returns from its involvement with the entity and has the ability to affect those returns through its power over the entity.

Subsidiaries with significant non-controlling interests

Hang Seng Bank Limited

Proportion of ownership interests and voting rights held by non-controlling interests

Place of business

Profit attributable to non-controlling interests

Accumulated non-controlling interests of the subsidiary

Dividends paid to non-controlling interests

Summarised financial information:

–  total assets

–  total liabilities

–  net operating income before changes in expected credit losses and other credit impairment charges

–  profit for the year

–  total comprehensive income for the year

20 Structured entities

2018

2017

37.86%

37.86%

Hong Kong

Hong Kong

$m

1,194

6,637

647

197,867

179,450

5,294

3,159

2,950

$m

997

6,233

594

186,638

169,275

4,556

2,632

2,895

HSBC is mainly involved with both consolidated and unconsolidated structured entities through the securitisation of financial assets, 
conduits and investment funds, established either by HSBC or a third party.

Consolidated structured entities

Total assets of HSBC’s consolidated structured entities, split by entity type

At 31 Dec 2018

At 31 Dec 2017

Conduits

Conduits

Securitisations

HSBC
managed funds

$bn

9.2

12.9

$bn

5.7

4.8

$bn

6.5

7.0

Other

$bn

4.4

3.2

Total

$bn

25.8

27.9

HSBC has established and manages two types of conduits: securities investment conduits (‘SICs’) and multi-seller conduits. 

Securities investment conduits

The SICs purchase highly rated ABSs to facilitate tailored investment opportunities.

•  At 31 December 2018, Solitaire, HSBC’s principal SIC, held $2.3bn of ABSs (2017: $3.2bn). These are included within the disclosures 
of ABSs on page 122. It is currently funded entirely by commercial paper (‘CP’) issued to HSBC. Although HSBC continues to provide 
a liquidity facility, Solitaire has no need to draw on it as long as HSBC purchases its issued CP, which HSBC intends to do for the 
foreseeable future. At 31 December 2018, HSBC held $3.4bn of CP (2017: $4.6bn).

•  Mazarin is funded by medium-term notes, and is no longer funded by repurchase agreements. HSBC’s primary exposure to Mazarin is 
represented by the amortised cost of the debt required to support the non-cash assets of the vehicles. At 31 December 2018, this 
amounted to $0.5bn (2017: $0.9bn). The first loss protection is provided through the capital notes issued by the vehicle, which are 
held substantially by third parties.    

•  Barion and Malachite’s clean-up redemption conditions were triggered in March 2018 and August 2018 respectively, resulting in the 

full redemption of these vehicles.

Multi-seller conduit

HSBC’s multi-seller conduit was established to provide access to flexible market-based sources of finance for its clients. Currently, HSBC 
bears risk equal to the transaction-specific facility offered to the multi-seller conduit, amounting to $16.1bn at 31 December 2018 (2017: 
$15.7bn). First loss protection is provided by the originator of the assets, and not by HSBC, through transaction-specific credit 
enhancements. A layer of secondary loss protection is provided by HSBC in the form of programme-wide enhancement facilities.

Securitisations

HSBC uses structured entities to securitise customer loans and advances it originates in order to diversify its sources of funding for asset 
origination and capital efficiency purposes. The loans and advances are transferred by HSBC to the structured entities for cash or 
synthetically through credit default swaps, and the structured entities issue debt securities to investors.

HSBC managed funds

HSBC has established a number of money market and non-money market funds. Where it is deemed to be acting as principal rather than 
agent in its role as investment manager, HSBC controls these funds.

270

HSBC Holdings plc Annual Report and Accounts 2018

Other

HSBC has entered into a number of transactions in the normal course of business, which include asset and structured finance 
transactions where it has control of the structured entity. In addition, HSBC is deemed to control a number of third-party managed funds 
through its involvement as a principal in the funds.

Unconsolidated structured entities

The term ‘unconsolidated structured entities’ refers to all structured entities not controlled by HSBC. The Group enters into transactions 
with unconsolidated structured entities in the normal course of business to facilitate customer transactions and for specific investment 
opportunities.

Nature and risks associated with HSBC interests in unconsolidated structured entities

Securitisations

HSBC managed
funds

Non-HSBC
managed funds

Other

Total

Total asset values of the entities ($m)

0–500

500–2,000

2,000–5,000

5,000–25,000

25,000+

Number of entities at 31 Dec 2018

Total assets in relation to HSBC’s interests in the unconsolidated
structured entities

–  trading assets

–  financial assets designated and otherwise mandatorily measured at fair

value

–  loans and advances to customers

–  financial investments

–  other assets

Total liabilities in relation to HSBC’s interests in the unconsolidated
structured entities

–  other liabilities

Other off-balance sheet commitments

HSBC’s maximum exposure at 31 Dec 2018

Total asset values of the entities ($m)

0–500

500–2,000

2,000–5,000

5,000–25,000

25,000+

Number of entities at 31 Dec 2017

Total assets in relation to HSBC’s interests in the unconsolidated
structured entities

–  trading assets

–  financial assets designated at fair value

–  loans and advances to banks

–  loans and advances to customers

–  financial investments

–  other assets

Total liabilities in relation to HSBC’s interests in the unconsolidated
structured entities

–  other liabilities

Other off-balance sheet commitments

HSBC’s maximum exposure at 31 Dec 2017

76

10

1

—

—

87

$bn

3.8

—

—

3.8

—

—

—

—

0.8

4.6

78

6

—

2

—

86

$bn

4.0

—

—

—

4.0

—

—

—

—

—

4.0

243

56

17

5

2

323

$bn

8.3

0.1

7.3

—

0.9

—

—

—

0.1

8.4

321

56

17

10

2

406

$bn

9.1

0.2

8.0

—

—

0.9

—

—

—

0.1

9.2

906

570

230

90

10

1,806

$bn

8.9

0.3

7.9

0.3

0.4

—

—

—

3.3

12.2

930

578

235

104

11

1,858

$bn

9.3

0.2

8.3

—

—

0.8

—

—

—

2.2

11.5

79

5

—

1

—

85

$bn

4.7

1.3

—

2.7

0.3

0.4

0.2

0.2

1.0

5.5

210

3

—

1

—

214

$bn

4.1

2.4

—

0.1

1.1

0.1

0.4

0.3

0.3

0.3

4.4

1,304

641

248

96

12

2,301

$bn

25.7

1.7

15.2

6.8

1.6

0.4

0.2

0.2

5.2

30.7

1,539

643

252

117

13

2,564

$bn

26.5

2.8

16.3

0.1

5.1

1.8

0.4

0.3

0.3

2.6

29.1

The maximum exposure to loss from HSBC’s interests in unconsolidated structured entities represents the maximum loss it could incur 
as a result of its involvement with these entities regardless of the probability of the loss being incurred.

•  For commitments, guarantees and written credit default swaps, the maximum exposure to loss is the notional amount of potential 

future losses.

•  For retained and purchased investments in and loans to unconsolidated structured entities, the maximum exposure to loss is the 

carrying value of these interests at the balance sheet reporting date.

The maximum exposure to loss is stated gross of the effects of hedging and collateral arrangements that HSBC has entered into in order 
to mitigate the Group's exposure to loss.

Securitisations

HSBC has interests in unconsolidated securitisation vehicles through holding notes issued by these entities. In addition, HSBC has 
investments in ABSs issued by third-party structured entities, as set out on page 121.

HSBC Holdings plc Annual Report and Accounts 2018

271

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

HSBC managed funds

HSBC establishes and manages money market funds and non-money market investment funds to provide customers with investment 
opportunities. Further information on funds under management is provided on page 65.

HSBC, as fund manager, may be entitled to receive management and performance fees based on the assets under management. HSBC 
may also retain units in these funds.

Non-HSBC managed funds

HSBC purchases and holds units of third-party managed funds in order to facilitate business and meet customer needs.

Other

HSBC has established structured entities in the normal course of business, such as structured credit transactions for customers, to 
provide finance to public and private sector infrastructure projects, and for asset and structured finance transactions.

In addition to the interests disclosed above, HSBC enters into derivative contracts, reverse repos and stock borrowing transactions with 
structured entities. These interests arise in the normal course of business for the facilitation of third-party transactions and risk 
management solutions. 

HSBC sponsored structured entities

The amount of assets transferred to and income received from such sponsored structured entities during 2018 and 2017 were not 
significant.

21 Goodwill and intangible assets

Goodwill

Present value of in-force long-term insurance business

Other intangible assets

At 31 Dec

Footnotes

1

2

2018

$m

12,986

7,149

4,222

24,357

2017

$m

13,588

6,610

3,255

23,453

1 

2 

Included within other intangible assets is internally generated software with a net carrying value of $3,632m (2017: $2,641m). During the year, capitalisation of internally 
generated software was $1,781m (2017: $1,157m) and amortisation was $687m (2017: $570m).
Information regarding the effects of adoption of IFRS 9 can be found in Note 37. 

Movement analysis of goodwill

Gross amount

At 1 Jan

Exchange differences

Other

At 31 Dec

Accumulated impairment losses

At 1 Jan

Exchange differences

Other

At 31 Dec

Net carrying amount at 31 Dec

Impairment testing

2018

$m

22,902

(617)

(105)

22,180

(9,314)

120

—

(9,194)

12,986

2017

$m

21,445

1,490

(33)

22,902

(9,115)

(327)

128

(9,314)

13,588

The Group’s impairment test in respect of goodwill allocated to each cash-generating unit (‘CGU’) is performed as at 1 July each year. A 
review for indicators of impairment is undertaken at each subsequent quarter-end and as at 31 December 2018. No indicators of 
impairment were identified as part of these reviews.

Basis of the recoverable amount

The recoverable amount of all CGUs to which goodwill has been allocated was equal to its value in use (‘VIU’) at each respective testing 
date for 2017 and 2018. For each CGU, the VIU is calculated by discounting management’s cash flow projections for the CGU. The key 
assumptions used in the VIU calculation for each significant CGU are discussed below.

Key assumptions in VIU calculation

Cash-generating unit

Europe

RBWM

CMB

Global

GB&M

Goodwill at
1 Jul 2018

$m

Discount
rate

%

Nominal
growth rate
beyond initial
cash flow
projections

Goodwill at
1 Jul 2017

%

$m

3,565

2,626

4,045

8.1

9.4

9.8

3.8

3.7

5.6

3,508

2,570

4,000

Nominal
growth rate 
beyond initial 
cash flow 
projections

%

3.7

3.6

5.8

Discount
rate

%

8.9

9.9

10.6

272

HSBC Holdings plc Annual Report and Accounts 2018

At 1 July 2018, aggregate goodwill of $3,061m (1 July 2017: $3,059m) had been allocated to CGUs that were not considered individually 
significant. The Group’s CGUs do not carry on their balance sheets any significant intangible assets with indefinite useful lives, other than 
goodwill.

Management’s judgement in estimating the cash flows of a CGU

The cash flow projections for each CGU are based on plans approved by the GMB. For the goodwill impairment test conducted at 1 July 
2018, management’s cash flow projections until the end of 2022 were used.

Discount rate

The rate used to discount the cash flows is based on the cost of capital assigned to each CGU, which is derived using a capital asset 
pricing model (‘CAPM’). CAPM depends on a number of inputs reflecting financial and economic variables, including the risk-free rate 
and a premium to reflect the inherent risk of the business being evaluated. These variables are based on the market’s assessment of the 
economic variables and management’s judgement. The discount rates for each CGU are refined to reflect the rates of inflation for the 
countries within which the CGU operate. In addition, for the purposes of testing goodwill for impairment, management supplements this 
process by comparing the discount rates derived using the internally generated CAPM, with the cost of capital rates produced by external 
sources for businesses operating in similar markets.

Nominal long-term growth rate

The long-term growth rate is used to extrapolate the cash flows in perpetuity because of the long-term perspective within the Group of 
business units making up the CGUs. These growth rates reflect GDP and inflation for the countries within which the CGU operates or 
from which it derives revenue.

Sensitivities of key assumptions in calculating VIU

At 1 July 2018, none of the CGUs were sensitive to reasonably possible adverse changes in key assumptions supporting the recoverable 
amount. In making an estimate of reasonably possible changes to assumptions, management considers the available evidence in respect 
of each input to the model, such as the external range of discount rates observable, historical performance against forecast and risks 
attaching to the key assumptions underlying cash flow projections.

Present value of in-force long-term insurance business

When calculating the present value of in-force long-term (‘PVIF’) insurance business, expected cash flows are projected after adjusting 
for a variety of assumptions made by each insurance operation to reflect local market conditions and management’s judgement of future 
trends, and uncertainty in the underlying assumptions is reflected by applying margins (as opposed to a cost of capital methodology). 
Variations in actual experience and changes to assumptions can contribute to volatility in the results of the insurance business.

Actuarial Control Committees of each key insurance entity meet on a quarterly basis to review and approve PVIF assumptions. All 
changes to non-economic assumptions, economic assumptions that are not observable and model methodologies must be approved by 
the Actuarial Control Committee.

Movements in PVIF

As at 31 Dec 2017

Impact on transition to IFRS 9

At 1 Jan

Change in PVIF of long-term insurance business

–  value of new business written during the year

–  expected return

–  assumption changes and experience variances (see below)

–  other adjustments

Exchange differences and other movements

At 31 Dec

Footnotes

1

2018

$m

6,610

(78)

6,532

673

1,117

(719)

292

(17)

(56)

7,149

2017

$m

6,502

N/A

6,502

24

919

(599)

(280)

(16)

84

6,610

1 

‘Expected return’ represents the unwinding of the discount rate and reversal of expected cash flows for the period.

Assumption changes and experience variances

Included within this line item are:

•  $(56)m (2017: $(98)m), directly offsetting regulatory-driven changes to the valuation of liabilities under insurance contracts.

•  $455m (2017: $(141)m), reflecting the future expected sharing of returns with policyholders on contracts with discretionary 

participation features (‘DPF’), to the extent this sharing is not already included in liabilities under insurance contracts.

•  $(107)m (2017: $(41)m), driven by other assumptions changes and experience variances.

Key assumptions used in the computation of PVIF for main life insurance operations

Economic assumptions are set in a way that is consistent with observable market values. The valuation of PVIF is sensitive to observed 
market movements and the impact of such changes is included in the sensitivities presented below.

Weighted average risk-free rate

Weighted average risk discount rate

Expense inflation

2018

2017

Hong Kong

France1

Hong Kong

France1

%

2.29

5.90

3.00

%

1.52

2.35

1.70

%

2.02

6.20

3.00

%

1.50

2.20

1.48

1  For 2018, the calculation of France’s PVIF assumes a risk discount rate of 2.35% (2017: 2.20%) plus a risk margin of $109m (2017: $80m). 

HSBC Holdings plc Annual Report and Accounts 2018

273

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Sensitivity to changes in economic assumptions

The Group sets the risk discount rate applied to the PVIF calculation by starting from a risk-free rate curve and adding explicit allowances 
for risks not reflected in the best-estimate cash flow modelling. Where the insurance operations provide options and guarantees to 
policyholders the cost of these options and guarantees is an explicit reduction to PVIF, unless it is already allowed for as an explicit 
addition to the technical provisions required by regulators. See page 145 for further details of these guarantees and the impact of 
changes in economic assumptions on our insurance manufacturing subsidiaries.

Sensitivity to changes in non-economic assumptions

Policyholder liabilities and PVIF are determined by reference to non-economic assumptions, including mortality and/or morbidity, lapse 
rates and expense rates. See page 146 for further details on the impact of changes in non-economic assumptions on our insurance 
manufacturing operations.

22 Prepayments, accrued income and other assets

Prepayments and accrued income

Settlement accounts

Cash collateral and margin receivables

Assets held for sale

Bullion

Endorsements and acceptances

Reinsurers’ share of liabilities under insurance contracts (Note 4)

Employee benefit assets (Note 6)

Property, plant and equipment

Other accounts

At 31 Dec

Footnotes

1, 2

1, 2

2018

$m

8,715

13,957

33,202

735

13,753

9,623

2,506

7,934

10,060

10,086

110,571

2017

$m

7,929

N/A

N/A

781

13,128

9,750

2,471

8,752

10,027

14,353

67,191

1  Settlement accounts, cash collateral and margin receivables were reclassified from ‘Trading assets’ to ‘Other assets’ on 1 January 2018 and comparative data was not 

restated. This reclassification was in accordance with IFRS 9. See Note 37 for further details.

2  Settlement accounts, cash collateral and margin receivables were reclassified from ‘Loans and advances to banks and customers’ to ‘Other assets’ on 1 January 2018. 
This reclassification is to better reflect the nature of these balances and ensure consistency of presentation. Comparative data was not restated as the reclassification is 
not significant in the context of other changes to the balance sheet resulting from the adoption of IFRS 9. See Note 37 for further details. 

Prepayments, accrued income and other assets include $74,151m (2017: $30,431m) of financial assets, the majority of which are 
measured at amortised cost.

23 Trading liabilities

Deposits by banks

Customer accounts

Other debt securities in issue (Note 25)

Other liabilities – net short positions in securities

At 31 Dec

Footnotes

1, 2

1, 2, 3

4

2018

$m

4,871

8,614

1,400

69,546

84,431

2017

$m

23,297

52,595

40,734

67,735

184,361

‘Deposits by banks’ and ‘Customer accounts’ include repos, stock lending and other amounts. 

1 
2  Settlement accounts, cash collateral and margin payables included within ‘Deposits by banks’ and ‘Customer accounts’ were reclassified from ‘Trading liabilities’ to 
‘Other liabilities’ on 1 January 2018. This reclassification is to better reflect the nature of these balances and ensure consistency of presentation. Structured liabilities 
have moved from ‘Trading liabilities’ to ‘Financial liabilities designated at fair value’. Comparative data was not restated as the reclassification is not significant in the 
context of other changes to the balance sheet resulting from the adoption of IFRS 9. See Note 37 for further details.

3  Structured deposits placed at HSBC Bank USA and HSBC Trust Company (Delaware) National Association are insured by the Federal Deposit Insurance Corporation, a 

US government agency, up to $250,000 per depositor.
‘Other debt securities in issue’ comprises structured notes issued by HSBC for which market risks are actively managed as part of trading portfolios.

4 

24 Financial liabilities designated at fair value

HSBC

Deposits by banks and customer accounts

Liabilities to customers under investment contracts

Debt securities in issue (Note 25)

Subordinated liabilities (Note 28)

Preferred securities (Note 28)

At 31 Dec

Footnotes

1

1

2018

$m

19,003

5,458

109,351

14,282

411

148,505

2017

$m

145

5,635

64,359

23,831

459

94,429

1   Structured liabilities have moved from ‘Trading liabilities’ to ‘Financial liabilities designated at fair value’. Comparatives have not been restated. See Note 37 for further 

detail.

274

HSBC Holdings plc Annual Report and Accounts 2018

The carrying amount of financial liabilities designated at fair value was $11,496m less than the contractual amount at maturity 
(2017: $5,343m more). The cumulative amount of change in fair value attributable to changes in credit risk was $209m (2017: loss of 
$4,107m). 

HSBC Holdings

Debt securities in issue (Note 25)

Subordinated liabilities (Note 28)

At 31 Dec

2018

$m

17,767

7,282

25,049

2017

$m

17,496

13,394

30,890

The carrying amount of financial liabilities designated at fair value was $920m more than the contractual amount at maturity
(2017: $3,370m more). The cumulative amount of change in fair value attributable to changes in credit risk was a loss of $812m (2017: 
loss of $2,209m).

25 Debt securities in issue

HSBC

Bonds and medium-term notes

Other debt securities in issue

Total debt securities in issue

Included within:

–  trading liabilities (Note 23)

–  financial liabilities designated at fair value (Note 24)

At 31 Dec

Footnotes

1

1

2018

$m

162,277

33,816

196,093

(1,400)

(109,351)

85,342

2017

$m

146,539

23,100

169,639

(40,734)

(64,359)

64,546

1   Structured liabilities (including debt securities in issue) have moved from ‘Trading liabilities’ to ‘Financial liabilities designated at fair value’. Comparatives have not been 

restated. See Note 37 for further detail.

HSBC Holdings

Debt securities

Included within:

–  financial liabilities designated at fair value (Note 24)

At 31 Dec

26 Accruals, deferred income and other liabilities

Accruals and deferred income

Settlement accounts

Cash collateral and margin payables

Endorsements and acceptances

Employee benefit liabilities (Note 6)

Liabilities of disposal groups held for sale

Other liabilities

At 31 Dec

2018

$m

2017

$m

68,567

51,754

(17,767)

50,800

(17,496)

34,258

Footnotes

1

1

2018

$m

11,296

13,022

41,044

9,633

2,167

313

19,905

97,380

2017

$m

11,521

N/A

N/A

9,746

2,152

1,286

21,202

45,907

1  Settlement accounts, cash collateral and margin payables were reclassified from ‘Trading liabilities’, ‘Deposits by banks’ and ‘Customer accounts’ to ‘Other liabilities’ on 
1 January 2018. This reclassification is to better reflect the nature of these balances and ensure consistency of presentation. Comparative data was not restated as the 
reclassification is not significant in the context of other changes to the balance sheet resulting from the adoption of IFRS 9. See Note 37 for further details. 

Accruals, deferred income and other liabilities include $87,390m (2017: $34,048m) of financial liabilities, the majority of which are 
measured at amortised cost.

HSBC Holdings plc Annual Report and Accounts 2018

275

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

27 Provisions

Provisions (excluding contractual commitments)

At 31 Dec 2017

Additions

Amounts utilised

Unused amounts reversed

Exchange and other movements

At 31 Dec 2018
Contractual commitments1
At 31 Dec 2017

Impact on transition to IFRS 9

Net change in expected credit loss provision and other
movements

At 31 Dec 2018

Total Provisions

At 31 Dec 2017

At 31 Dec 2018

Restructuring
costs

Legal proceedings
and regulatory
matters

Customer
remediation

Other
provisions

$m

334

73

(158)

(107)

(12)

130

$m

$m

1,501

1,132

(1,255)

(279)

29

1,128

1,454

288

(838)

(90)

(26)

788

$m

469

232

(143)

(131)

(70)

357

At 1 Jan 2017

Additions

Amounts utilised

Unused amounts reversed

Exchange and other movements

At 31 Dec 2017

Restructuring
costs

Contractual
commitments1

Legal 
proceedings
and regulatory
matters

Customer
remediation

Other
provisions

$m

551

204

(353)

(103)

35

334

$m

298

87

(3)

(135)

6

253

$m

2,436

829

(850)

(980)

66

1,501

$m

1,124

820

(543)

(52)

105

1,454

$m

364

280

(133)

(107)

65

469

Total

$m

3,758

1,725

(2,394)

(607)

(79)

2,403

253

284

(20)

517

4,011

2,920

Total

$m

4,773

2,220

(1,882)

(1,377)

277

4,011

1  The contractual commitments provision at 31 December 2017 represented IAS 37 provisions on off-balance sheet loan commitments and guarantees, for which 

expected credit losses are provided following transition to IFRS 9 on 1 January 2018. It further includes provisions in respect of insurance contracts.

Further details of ‘Legal proceedings and regulatory matters’ are set out in Note 35. Legal proceedings include civil court, arbitration or 
tribunal proceedings brought against HSBC companies (whether by way of claim or counterclaim), or civil disputes that may, if not 
settled, result in court, arbitration or tribunal proceedings. Regulatory matters refer to investigations, reviews and other actions carried 
out by, or in response to the actions of, regulators or law enforcement agencies in connection with alleged wrongdoing by HSBC.

Customer remediation refers to HSBC’s activities to compensate customers for losses or damages associated with a failure to comply 
with regulations or to treat customers fairly. Customer remediation is often initiated by HSBC in response to customer complaints and/or 
industry developments in sales practices, and is not necessarily initiated by regulatory action. Further details of customer remediation are 
set out in this note.

Refer to Note 37 for further information on the impact of IFRS 9 on undrawn loan commitments and financial guarantees, presented in 
‘Contractual commitments’. This provision results from the adoption of IFRS 9 and has no comparatives. Further analysis of the 
movement in the expected credit loss provision is disclosed within the 'Reconciliation of allowances for loans and advances to banks and 
customers including loan commitments and financial guarantees' table on page 100.

Payment protection insurance

At 31 December 2018, $555m (2017: $1,174m) of the customer remediation provision relates to the estimated liability for redress in 
respect of the possible mis-selling of payment protection insurance (‘PPI’) policies in previous years. 

An increase in provisions of $79m was recognised during the second half of 2018, primarily reflecting an adjustment to expected future 
complaint volumes as a result of increased levels of observed complaints and of information requests during the year.

The estimated liability for redress is calculated on the basis of the total premiums paid by the customer plus simple interest of 8% per 
annum (or the rate inherent in the related loan product where higher). The basis for calculating the redress liability is the same for single 
premium and regular premium policies. Future estimated redress levels are based on the historically observed redress per policy. 

A total of 5.4 million PPI policies have been sold since 2000, generating estimated revenue of $3.3bn at 2018. The gross written 
premiums on these policies were approximately $4.4bn.

At 31 December 2018, the estimated total complaints expected to be received were 2.3 million, representing 42% of total policies sold. It 
is estimated that contact will be made with regard to 2.6 million policies, representing 49% of total policies sold. This estimate includes 
inbound complaints as well as the Group’s proactive contact exercise on certain policies (‘outbound contact’).

276

HSBC Holdings plc Annual Report and Accounts 2018

The following table details the cumulative number of complaints received at 31 December 2018 and the number of claims expected in the 
future:

Cumulative PPI complaints received to 31 December 2018 and future claims expected

Inbound complaints (000s of policies)

Outbound contact (000s of policies)

Response rate to outbound contact

Average uphold rate per claim

Average redress per claim ($)

Complaints to Financial Ombudsman Service (000s of policies)

Average uphold rate per Financial Ombudsman Service claim

1  Excludes invalid claims for which no PPI policy exists.
2  Claims include inbound and responses to outbound contact.

Footnotes

Cumulative actual to
31 Dec 2018

Future
expected

1

2

1,777

685

44%

77%

2,729

166

38%

183

—

n/a

83%

3,130

9

32%

A 100,000 increase/decrease in the total inbound complaints would increase/decrease the redress provision by approximately $260m at 
2018 average exchange rates.

28 Subordinated liabilities

HSBC’s subordinated liabilities

At amortised cost

–  subordinated liabilities

–  preferred securities

Designated at fair value (Note 24)

–  subordinated liabilities

–  preferred securities

At 31 Dec

Issued by HSBC subsidiaries

Issued by HSBC Holdings

2018

$m

22,437

20,651

1,786

14,693

14,282

411

37,130

13,168

23,962

2017

$m

19,826

17,988

1,838

24,290

23,831

459

44,116

15,470

28,646

Subordinated liabilities rank behind senior obligations and generally count towards the capital base of HSBC. Capital securities may be 
called and redeemed by HSBC subject to prior notification to the PRA and, where relevant, the consent of the local banking regulator. If 
not redeemed at the first call date, coupons payable may step up or become floating rate based on interbank rates. On capital securities 
other than floating rate notes, interest is payable at fixed rates of up to 10.176%.

The balance sheet amounts disclosed in the following table are presented on an IFRS basis and do not reflect the amount that the 
instruments contribute to regulatory capital principally due to regulatory amortisation and regulatory eligibility limits. 

HSBC Holdings plc Annual Report and Accounts 2018

277

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

HSBC’s subordinated liabilities in issue

Additional tier 1 capital securities guaranteed by HSBC Holdings plc

$900m

10.176% non-cumulative step-up perpetual preferred securities, series 2

Additional tier 1 capital securities guaranteed by HSBC Bank plc

£300m

£700m

5.862% non-cumulative step-up perpetual preferred securities

5.844% non-cumulative step-up perpetual preferred securities

Tier 2 securities issued by HSBC Bank plc

$750m

$500m

$300m

$300m

£350m

£300m

£350m

£500m

£225m

£600m

Undated floating rate primary capital notes

Undated floating rate primary capital notes

Undated floating rate primary capital notes, series 3

7.65% subordinated notes

5.00% callable subordinated notes

6.50% subordinated notes

5.375% callable subordinated step-up notes

5.375% subordinated notes

6.25% subordinated notes

4.75% subordinated notes

Tier 2 securities issued by The Hongkong and Shanghai Banking Corporation Ltd

$400m

Primary capital undated floating rate notes (third series)

Tier 2 securities issued by HSBC Bank Malaysia Berhad

MYR500m

5.05% subordinated bonds

Tier 2 securities issued by HSBC USA Inc.

$750m

$250m

5.00% subordinated notes

7.20% subordinated debentures

Other subordinated liabilities each less than $150m

Tier 2 securities issued by HSBC Bank USA, N.A.

$1,250m

$1,000m

$750m

$700m

4.875% subordinated notes

5.875% subordinated notes

5.625% subordinated notes

7.00% subordinated notes

Tier 2 securities issued by HSBC Finance Corporation

$2,939m

6.676% senior subordinated notes

Tier 2 securities issued by HSBC Bank Canada

Footnotes

First call date Maturity date

Jun 2030

Apr 2020

Nov 2031

Jun 1990

Sep 1990

Jun 1992

—

May 2025

2018

$m

892

892

411

894

1,305

750

500

300

300

2017

$m

892

892

459

946

1,405

750

500

300

375

1,850

1,925

Mar 2018

Mar 2023

—

Jul 2023

Nov 2025

Nov 2030

—

—

—

Aug 2033

Jan 2041

Mar 2046

—

382

513

757

286

758

496

405

584

912

303

802

4,546

5,427

Jul 1991

Nov 2022

Nov 2027

—

—

—

—

—

—

Sep 2020

Jul 2097

Aug 2020

Nov 2034

Aug 2035

Jan 2039

400

400

121

121

747

221

269

400

400

123

123

748

221

277

1,237

1,246

1,226

1,106

829

697

3,858

1,236

1,272

955

700

4,163

—

Jan 2021

507

1,092

1

1

2

3

4

5

Other subordinated liabilities each less than $150m

Oct 1996

Nov 2083

Securities issued by HSBC Mexico, S.A.

$300m

Non-convertible subordinated obligations

Other subordinated liability less than $150m

Securities issued by other HSBC subsidiaries

Other subordinated liabilities each less than $200m

Subordinated liabilities issued by HSBC subsidiaries at 31 Dec

Jun 2014

Jun 2019

6, 7

2, 6

4

8

29

29

—

—

—

31

31

240

115

355

273

13,168

336

15,470

1  See paragraph below, ‘Guaranteed by HSBC Holdings or HSBC Bank plc’.
2  These securities were redeemed in the first quarter of 2018.
3  The interest rate payable after November 2025 is the sum of the three-month sterling Libor plus 1.50% percentage points.
4  Some securities included here are ineligible for inclusion in the capital base of HSBC.
5  HSBC tendered for these securities in 2017. In January 2018, a further tender was conducted. The principal balance is now $507m. The original notional of these 

securities is $2,939m.

6  These securities are ineligible for inclusion in the capital base of HSBC.
7  Approximately $60m of these securities were held by HSBC Holdings.
8 

Information regarding the effects of adoption of IFRS 9 can be found in Note 37. 

HSBC Holdings’ subordinated liabilities

At amortised cost

Designated at fair value (Note 24)

At 31 Dec

278

HSBC Holdings plc Annual Report and Accounts 2018

2018

$m

17,715

7,282

24,997

2017

$m

15,877

13,394

29,271

HSBC Holdings’ subordinated liabilities in issue

Tier 2 securities issued by HSBC Holdings plc

Amounts owed to third parties

$2,000m

$1,500m

$1,500m

$488m

$222m

$2,000m

$2,500m

$1,500m

$1,500m

£650m

£650m

£750m

£900m

€1,600m

€1,750m

€1,500m

€1,500m

€1,000m

4.25% subordinated notes

4.25% subordinated notes

4.375% subordinated notes

7.625% subordinated notes

7.35% subordinated notes

6.5% subordinated notes

6.5% subordinated notes

6.8% subordinated notes

5.25% subordinated notes

5.75% subordinated notes

6.75% subordinated notes

7.0% subordinated notes

6.0% subordinated notes

6.25% subordinated notes

6.0% subordinated notes

3.375% subordinated notes

3.0% subordinated notes

3.125% subordinated notes

Footnotes

First call

date

Maturity

date

2,3

2

2

1

1

1

1

1

2,3

2

2

2

2

2

2

2,3

2

2

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

Jan 2019

—

—

 Mar 2024

Aug 2025

 Nov 2026

May 2032

Nov 2032

May 2036

Sep 2037

Jun 2038

Mar 2044

Dec 2027

Sep 2028

Apr 2038

Mar 2040

Mar 2018

Jun 2019

Jan 2024

Jun 2025

Jun 2028

2018

$m

2,001

1,494

1,470

549

246

2,040

2,419

1,489

1,661

960

826

992

1,156

—

2,125

1,719

1,725

1,233

2017

$m

2,038

1,586

1,580

553

248

2,042

3,365

1,489

1,755

1,114

873

1,043

1,199

1,918

2,349

1,827

2,037

1,363

Amounts owed to HSBC undertakings

$900m

10.176% subordinated step-up cumulative notes

Jun 2030

Jun 2040

At 31 Dec

24,105

28,379

892

892

892

892

24,997

29,271

1  Amounts owed to third parties represent securities included in the capital base of HSBC as tier 2 securities in accordance with the grandfathering provisions under CRD 

IV rules.

2  These securities are included in the capital base of HSBC as fully CRD IV-compliant tier 2 securities on an end point basis.
3    These subordinated notes are measured at amortised cost in HSBC Holdings, where the interest rate risk is hedged using a fair value hedge, while they are measured at 

fair value in the Group.

Additional tier 1 capital securities

Additional tier 1 capital securities are perpetual subordinated securities on which coupon payments may be deferred or cancelled at the 
discretion of HSBC. The securities presented in this Note are accounted for as liabilities because HSBC has an obligation to pay dividends 
in perpetuity. See Note 32 for additional tier 1 capital securities accounted for as equity.

The additional tier 1 securities presented in this section do not meet the identifying criteria in full for recognition as tier 1 capital under 
CRD IV, but are eligible as regulatory capital subject to grandfathering limits and progressive phase-out.

Guaranteed by HSBC Holdings or HSBC Bank plc

Capital securities guaranteed by HSBC Holdings or HSBC Bank plc were issued by the Jersey limited partnerships. The proceeds of these 
were lent to the respective guarantors by the limited partnerships in the form of subordinated notes. They qualify as additional tier 1 
capital for HSBC under CRD IV by virtue of the application of grandfathering provisions, and the two capital securities guaranteed by 
HSBC Bank plc also qualify as additional tier 1 capital for HSBC Bank plc (on a solo and a consolidated basis) under CRD IV by virtue of 
the same grandfathering process.

These preferred securities, together with the guarantee, are intended to provide investors with economic rights equivalent to the rights 
that they would have had if they had purchased non-cumulative perpetual preference shares of the relevant issuer. There are limitations 
on the payment of distributions if such payments are prohibited under UK banking regulations or other requirements, if a payment would 
cause a breach of HSBC’s capital adequacy requirements, or if HSBC Holdings or HSBC Bank plc has insufficient distributable reserves 
(as defined).

HSBC Holdings and HSBC Bank plc have individually covenanted that, if prevented under certain circumstances from paying distributions 
on the preferred securities in full, they will not pay dividends or other distributions in respect of their ordinary shares, or repurchase or 
redeem their ordinary shares, until the distribution on the preferred securities has been paid in full.

If the consolidated total capital ratio of HSBC Holdings falls below the regulatory minimum required, or if the Directors expect it to do so 
in the near term, provided that proceedings have not been commenced for the liquidation, dissolution or winding up of HSBC Holdings, 
the holders’ interests in the preferred securities guaranteed by HSBC Holdings will be exchanged for interests in preference shares issued 
by HSBC Holdings that have economic terms which are in all material respects equivalent to the preferred securities and their guarantee.

If any of the two issues guaranteed by HSBC Bank plc are outstanding in April 2049 or November 2048 respectively, or if the 
consolidated total capital ratio of HSBC Bank plc falls below the regulatory minimum required, or if the Directors expect it to do so in the 
near term, provided that proceedings have not been commenced for the liquidation, dissolution or winding up of HSBC Bank plc, the 
holders’ interests in the preferred securities guaranteed by HSBC Bank plc will be exchanged for interests in preference shares issued by 
HSBC Bank plc that have economic terms which are in all material respects equivalent to the preferred securities and their guarantee.

Tier 2 capital securities

Tier 2 capital securities are either perpetual or dated subordinated securities on which there is an obligation to pay coupons. These 
capital securities are included within HSBC's regulatory capital base as tier 2 capital under CRD IV by virtue of the application of 

HSBC Holdings plc Annual Report and Accounts 2018

279

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

grandfathering provisions (with the exception of identified securities that are compliant with CRD IV end point rules). In accordance with 
CRD IV, the capital contribution of all tier 2 securities is amortised for regulatory purposes in their final five years before maturity.

29 Maturity analysis of assets, liabilities and off-balance sheet commitments

The table on page 281 provides an analysis of consolidated total assets, liabilities and off-balance sheet commitments by residual 
contractual maturity at the balance sheet date. These balances are included in the maturity analysis as follows:

•  Trading assets and liabilities (including trading derivatives but excluding reverse repos, repos and debt securities in issue) are included 

in the ‘Due not more than 1 month’ time bucket, because trading balances are typically held for short periods of time.

•  Financial assets and liabilities with no contractual maturity (such as equity securities) are included in the ‘Due over 5 years’ time 
bucket. Undated or perpetual instruments are classified based on the contractual notice period, which the counterparty of the 
instrument is entitled to give. Where there is no contractual notice period, undated or perpetual contracts are included in the 
‘Due over 5 years’ time bucket.

•  Non-financial assets and liabilities with no contractual maturity are included in the ‘Due over 5 years’ time bucket.

•  Financial instruments included within assets and liabilities of disposal groups held for sale are classified on the basis of the contractual 

maturity of the underlying instruments and not on the basis of the disposal transaction.

•  Liabilities under insurance contracts are included in the ‘Due over 5 years’ time bucket. Liabilities under investment contracts 

are classified in accordance with their contractual maturity. Undated investment contracts are included in the ‘Due over 5 years’ time 
bucket, however, such contracts are subject to surrender and transfer options by the policyholders.

•  Loan and other credit-related commitments are classified on the basis of the earliest date they can be drawn down. 

280

HSBC Holdings plc Annual Report and Accounts 2018

HSBC

Maturity analysis of assets, liabilities and off-balance sheet commitments

Due over
1 month
but not
more than
3 months

Due over
3 months
but not
more than
6 months

Due over
6 months
but not
more than
9 months

Due over
9 months
but not
more than
1 year

Due over
1 year
but not
more than
2 years 

Due over
2 years
but not
more than
5 years 

Due not
more than
1 month

Due over
5 years

$m

$m

$m

$m

$m

$m

$m

$m

Financial assets

Cash and balances at central banks

162,843

Items in the course of collection from
other banks

Hong Kong Government certificates of
indebtedness

Trading assets

Financial assets designated or
otherwise mandatorily measured at fair
value

Derivatives

Loans and advances to banks

Loans and advances to customers

–  personal

–  corporate and commercial

–  financial

Reverse repurchase agreements
– non-trading

Financial investments

Accrued income and other financial
assets

5,787

35,859

235,443

7,743

206,925

40,114

178,613

41,967

118,294

18,352

172,795

40,421

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

264

707

744

104

197

671

—

—

—

—

49

15

10,421

72,072

8,736

58,623

4,713

41,084

58,731

371

57

3,486

58,680

8,237

45,918

4,525

13,308

30,464

145

79

2,004

38,394

7,581

27,001

3,812

334

18

918

69

3,282

7,158

2,415

328

4,508

29,136

41,111

334

207,825

1,194

37,333

101,267

219,841

275,496

7,240

25,597

4,496

24,942

67,093

9,232

63,061

229,626

143,959

12,821

42,540

3,330

5,763

3,574

5,253

1,027

—

242,804

15,707

15,357

41,866

92,846

112,041

407,433

Total

$m

162,843

5,787

35,859

238,130

72,167

981,696

391,390

529,025

61,281

Financial assets at 31 Dec 2018

1,148,610

189,529

109,476

63,397

60,309

157,077

322,367

420,438

2,471,203

Non-financial assets

—

—

—

—

—

—

—

86,921

86,921

Total assets at 31 Dec 2018

1,148,610

189,529

109,476

63,397

60,309

157,077

322,367

507,359

2,558,124

62,067

6,893

2,403

561

307

349

731

2,237

75,548

Off-balance sheet commitments
received
Loan and other credit-related
commitments
Financial liabilities

Hong Kong currency notes in circulation

Deposits by banks
Customer accounts1
–  personal

–  corporate and commercial

–  financial

Repurchase agreements
– non-trading
Items in the course of transmission to
other banks
Trading liabilities2
Financial liabilities designated at 
fair value2

–  debt securities in issue: covered

–  debt securities in issue: unsecured

–  subordinated liabilities and preferred

securities

–  other

Derivatives

Debt securities in issue

–  covered bonds

–  otherwise secured

–  unsecured

73,464

35,859

42,406

1,225,919

612,325

457,661

155,933

—

—

3,457

66,990

38,132

22,922

5,936

—

—

1,043

31,315

21,218

8,029

2,068

154,383

8,140

1,750

5,641

82,867

3,813

—

981

—

2,832

203,962

—

251

4,476

—

1,562

—

2,914

62

—

326

6,878

205

2,659

2,125

1,889

135

—

—

784

17,218

11,483

4,599

1,136

629

—

633

3,076

—

2,290

—

786

191

6,777

11,194

12,556

8,075

—

2,166

4,611

—

1,100

10,094

8,986

89

—

30

12,526

3,296

3

—

—

8,075

659

—

1

—

542

13,760

8,282

4,317

1,161

73

—

81

3

—

5,558

4,122

2,853

1,092

177

408

—

235

3,481

12,545

1,190

9,143

—

2,212

560

—

2,353

—

1,128

144

3,330

—

—

3,330

1,269

—

98

—

1,655

3,194

2,623

509

62

501

—

36

656

74,222

—

886

125

35,859

56,331

1,362,643

53

29

43

—

—

2

696,969

499,158

166,516

165,884

5,641

84,431

53,615

2,721

47,443

60,621

148,505

1,137

5,253

37,633

104,064

—

12,568

9,283

14,693

24,495

622

205,835

3,451

159

10,670

19,713

13,027

85,342

—

394

748

944

10,276

18,021

885

1,996

1,027

1,384

—

1,412

11,615

1,300

18,959

748

6,046

78,548

87,380

22,437

Accruals and other financial liabilities

69,958

Subordinated liabilities

6

Total financial liabilities at 31 Dec
2018

1,831,591

103,645

57,302

31,265

22,680

36,979

81,284

95,542

2,260,288

Non-financial liabilities

—

—

—

—

—

—

—

103,587

103,587

Total liabilities at 31 Dec 2018

1,831,591

103,645

57,302

31,265

22,680

36,979

81,284

199,129

2,363,875

Off-balance sheet commitments
given
Loan and other credit-related
commitments

–  personal

–  corporate and commercial

–  financial

769,311

203,622

441,199

124,490

5,281

974

2,694

1,613

941

59

799

83

1,972

32

1,895

45

1,257

201

974

82

361

280

34

47

731

556

150

25

412

331

73

8

780,266

206,055

447,818

126,393

HSBC Holdings plc Annual Report and Accounts 2018

281

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Maturity analysis of assets, liabilities and off-balance sheet commitments (continued)

Due over
1 month
but not
more than
3 months

Due over
3 months
but not
more than
6 months

Due over
6 months
but not
more than
9 months

Due over
9 months
but not
more than
1 year

Due over
1 year
but not
more than
2 years 

Due over
2 years
but not
more than
5 years 

Due not
more than
1 month

Due over
5 years

$m

$m

$m

$m

$m

$m

$m

$m

Total assets at 31 Dec 2017

1,177,963

165,392

96,676

52,735

62,075

141,960

319,412

505,558

2,521,771

Financial assets

Cash and balances at central banks

180,624

Items in the course of collection from other
banks

Hong Kong Government certificates
of indebtedness

Trading assets

Financial assets designated at fair value

Derivatives

Loans and advances to banks

Loans and advances to customers

–  personal

–  corporate and commercial

–  financial

Reverse repurchase agreements 
– non-trading

Financial investments

Accrued income and other financial assets

6,628

34,186

284,781

612

218,103

61,968

195,577

42,593

124,669

28,315

144,244

31,981

19,259

—

—

—

1,432

93

162

10,665

65,469

9,126

50,532

5,811

30,289

51,487

5,795

Financial assets at 31 Dec 2017

1,177,963

165,392

Non-financial assets

—

—

—

—

—

642

230

97

4,212

49,860

8,483

36,046

5,331

7,951

31,634

2,050

96,676

—

Off-balance sheet commitments received
Loan and other credit-related commitments3
Financial liabilities

Hong Kong currency notes in circulation

Deposits by banks
Customer accounts1
–  personal

–  corporate and commercial

–  financial

Repurchase agreements – non-trading

Items in the course of transmission to other
banks

Trading liabilities

Financial liabilities designated at 
fair value 

–  debt securities in issue: covered bonds

–  debt securities in issue: unsecured

–  subordinated liabilities and preferred

securities

–  other

Derivatives

Debt securities in issue

–  covered bonds

–  otherwise secured

–  unsecured

Accruals and other financial liabilities

Subordinated liabilities

36,200

34,186

56,829

1,269,003

648,040

458,937

162,026

113,208

6,850

145,028

80

—

55

—

25

213,011

6,081

—

3,479

2,602

18,009

—

—

—

1,961

44,129

22,938

16,496

4,695

14,042

—

2,026

281

—

95

—

186

79

6,295

—

4

6,291

9,547

1,918

—

—

1,097

21,596

13,489

6,983

1,124

1,592

—

2,177

2,094

—

2,087

—

7

141

5,228

—

—

5,228

2,798

73

Total

$m

180,624

6,628

34,186

287,995

29,464

219,818

90,393

962,964

374,762

516,754

71,448

—

—

—

—

2,068

592

2,491

218,784

61,238

144,451

13,095

—

—

—

—

25,546

464

1,412

268,926

214,837

49,762

4,327

—

—

—

—

162

124

2,344

34,107

7,441

22,932

3,734

2,194

13,446

358

—

—

—

1,140

197

42

1,502

37,176

7,492

26,577

3,107

3,960

17,647

411

—

—

—

—

556

234

5,799

93,065

23,552

61,785

7,728

1,072

40,582

652

4,598

7,245

201,553

90,366

111,933

389,076

513

2,046

31,084

52,735

62,075

141,960

319,412

417,572

2,433,785

—

—

—

—

87,986

87,986

—

—

616

—

—

157

11,570

10,757

5,727

3,970

1,060

—

—

—

—

361

4,527

2,753

1,705

69

—

—

—

—

7,393

2,257

1,557

641

59

1,000

—

—

—

1,508

623

119

451

53

—

—

36,200

34,186

69,922

1,364,462

701,433

492,895

170,134

130,002

6,850

3,077

5,038

12,814

12,071

184,361

2,798

—

2,797

—

1

202

9,240

1

1,000

8,239

717

132

4,215

212

1,654

2,349

—

504

6,725

3

1,100

5,622

1,007

273

22,468

2,494

19,505

459

10

1,107

22,767

10

914

21,843

1,569

3,595

62,222

1,654

33,535

21,482

5,551

1,637

2,415

34

1,193

1,188

938

13,799

94,429

4,569

59,790

24,290

5,780

216,821

64,546

48

7,690

56,808

35,334

19,826

6,810

3,712

1,048

160

—

2,130

271

209

62

—

—

140

5,795

—

—

5,795

749

36

Total financial liabilities at 31 Dec 2017

1,862,285

80,278

36,796

21,467

27,080

22,650

74,970

95,213

2,220,739

Non-financial liabilities

—

—

—

—

—

—

—

103,161

103,161

Total liabilities at 31 Dec 2017

1,862,285

80,278

36,796

21,467

27,080

22,650

74,970

198,374

2,323,900

Off-balance sheet commitments given
Loan and other credit-related commitments3
–  personal

–  corporate and commercial

–  financial

669,485

187,545

388,778

93,162

39,192

2,001

32,011

5,180

3,812

340

2,782

690

2,103

343

1,322

438

4,686

1,583

2,309

794

3,436

1,033

2,403

—

4,423

952

2,804

667

2,349

513

1,716

120

729,486

194,310

434,125

101,051

‘Customer accounts’ includes $364,729m (2017: $386,417m) insured by guarantee schemes.

1 
2  Structured liabilities have moved from ’Trading liabilities’ to ‘Financial liabilities designated at fair value’. Comparatives have not been restated. See Note 37 for further 

detail.

3  31 December 2017 balances have been restated to include $44bn of loan commitments given (unsettled reverse repurchase agreements) and $30bn of loan 

commitments received (unsettled repurchase agreements) not previously identified for disclosure. The $30bn of loan commitments received are reported within ‘Due not 
more than 1 month’.

282

HSBC Holdings plc Annual Report and Accounts 2018

HSBC Holdings

Maturity analysis of assets, liabilities and off-balance sheet commitments

Due over
1 month
but not
more than
3 months

Due over
3 months
but not
more than
6 months

Due over
6 months
but not
more than
9 months

Due over
9 months
but not
more than
1 year

Due over
1 year
but not
more than
2 years 

Due over
2 years
but not
more than
5 years 

Due not
more than
1 month

Due over
5 years

$m

$m

$m

$m

$m

$m

$m

$m

Total

$m

3,509

540

—

—

—

—

—

—

3,052

11,563

158

968

—

—

33

—

—

27

7,134

11,590

—

—

7,134

11,590

—

—

—

—

1,321

—

319

—

1,640

—

1,640

949

—

—

—

—

—

353

—

1,302

—

1,302

—

—

—

158

—

158

—

2,125

—

2,125

—

—

188

2,313

—

2,313

—

—

—

968

—

968

—

—

—

—

—

—

36

—

36

—

36

—

—

—

—

—

—

1

—

—

—

1

—

1

—

—

—

—

—

—

5

—

5

—

5

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

167

3,509

707

14,062

26,340

56,144

8,116

15,397

23,513

—

—

—

—

60

22,178

41,904

83,933

—

22,178

161,248

203,152

161,248

245,181

—

—

949

12,306

12,306

—

339

10,618

5,461

5,157

499

25,049

17,767

7,282

2,159

23,770

27,030

50,800

—

—

36,415

—

41

17,715

55,903

214

942

17,715

97,614

214

36,415

56,117

97,828

—

—

—

Financial assets

Cash at bank and in hand:

–  balances with HSBC undertakings

Derivatives

Loans and advances to HSBC
undertakings

Loans and advances to HSBC 
undertakings designated and 
otherwise mandatorily measured 
at fair value

Financial investments in HSBC
undertakings

Accrued income and other financial
assets

Total financial assets at
31 Dec 2018

Non-financial assets

Total assets at 31 Dec 2018

Financial liabilities

Amounts owed to HSBC undertakings

Financial liabilities designated at
fair value

–  debt securities in issue

–  subordinated liabilities and preferred

securities

Derivatives

Debt securities in issue

Accruals and other financial liabilities

Subordinated liabilities

31 Dec 2018

Non-financial liabilities

Total liabilities at 31 Dec 2018

Off-balance sheet commitments

Undrawn formal standby facilities,
credit lines and other commitments
to lend

HSBC Holdings plc Annual Report and Accounts 2018

283

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Maturity analysis of assets, liabilities and off-balance sheet commitments (continued)

Due over
1 month
but not
more than
3 months

Due over
3 months
but not
more than
6 months

Due over
6 months
but not
more than
9 months

Due over
9 months
but not
more than
1 year

Due over
1 year
but not
more than
2 years 

Due over
2 years
but not
more than
5 years 

Due not
more than
1 month

Due over
5 years

$m

$m

$m

$m

$m

$m

$m

$m

Total

$m

Amounts owed to HSBC undertakings

120

2,405

Financial assets

Cash at bank and in hand:

–  balances with HSBC undertakings

Derivatives

Loans and advances to HSBC
undertakings

Loans and advances to HSBC
undertakings designated at fair value

Financial investments in HSBC
undertakings

Accrued income and other financial
assets

Total financial assets at 31 Dec 2017

Non-financial assets

Total assets at 31 Dec 2017

Financial liabilities

Financial liabilities designated at fair
value

–  debt securities in issue

–  subordinated liabilities and preferred

securities

Derivatives

Debt securities in issue

Accruals and other financial liabilities

Subordinated liabilities

Total financial liabilities at 31 Dec 2017

Non-financial liabilities

Total liabilities at 31 Dec 2017

Off-balance sheet commitments given

Undrawn formal standby facilities, 
credit lines and other commitments 
to lend

1,985

1,952

—

—

—

—

4,861

13,039

3,145

—

17

—

8,815

—

8,815

—

3

4

13,046

—

13,046

—

—

—

2,008

—

439

—

2,567

—

2,567

—

—

—

—

—

395

1,918

4,718

—

4,718

—

—

—

3,145

—

3,145

46

—

—

—

—

—

157

—

203

—

203

—

—

—

—

—

5

—

—

—

5

—

5

—

—

—

—

—

—

39

—

39

—

39

—

—

—

2

—

—

—

2

—

2

—

—

—

—

—

1,081

7

—

1,088

—

1,088

—

80

—

—

—

356

1,985

2,388

1,134

29,560

24,881

76,627

—

—

—

1,214

—

1,214

2,411

9,533

11,944

1,798

2,446

4,264

—

33,769

—

123

37,339

94,399

127

97,335

94,399

33,769

131,738

191,734

—

—

—

2,571

2,349

—

2,349

110

—

3

—

2,462

—

2,462

11,491

11,491

—

183

10,354

1

—

22,029

—

22,029

17,050

6,005

11,045

781

22,823

11

13,959

54,624

217

54,841

30,890

17,496

13,394

3,082

34,258

1,052

15,877

87,730

217

87,947

—

—

—

—

—

30 Offsetting of financial assets and financial liabilities

In the following table, the ‘Amounts not set off in the balance sheet’ include transactions where:

• 

• 

the counterparty has an offsetting exposure with HSBC and a master netting or similar arrangement is in place with a right to set off 
only in the event of default, insolvency or bankruptcy, or the offset criteria are otherwise not satisfied; and 

in the case of derivatives and reverse repurchase/repurchase, stock borrowing/lending and similar agreements, cash and non-cash 
collateral has been received/pledged.

For risk management purposes, the net amounts of loans and advances to customers are subject to limits, which are monitored and the 
relevant customer agreements are subject to review and updated, as necessary, to ensure the legal right to set off remains appropriate.

284

HSBC Holdings plc Annual Report and Accounts 2018

Offsetting of financial assets and financial liabilities

Amounts subject to enforceable netting arrangements

Amounts not set off in the
balance sheet

Gross
amounts

Amounts
offset

Net 
amounts
in the 
balance 
sheet

Financial
instruments

Non-cash
collateral

Cash 
collateral

Net
amount

Amounts not 
subject to
enforceable
netting
arrangements5

Footnotes

$m

$m

$m

$m

$m

$m

$m

$m

Total

$m

Financial assets

Derivatives (Note 15)

Reverse repos, stock
borrowing and similar
agreements classified as:

–  trading assets

–  non-trading assets

Loans and advances to
customers

At 31 Dec 2018

Derivatives (Note 15)

Reverse repos, stock
borrowing and similar
agreements classified as:

–  trading assets

–  non-trading assets

Loans and advances to
customers

At 31 Dec 2017

Financial liabilities

Derivatives (Note 15)

Repos, stock lending and 
similar agreements 
classified as:

–  trading liabilities

–  non-trading liabilities

Customer accounts

At 31 Dec 2018

Derivatives (Note 15)

Repos, stock lending and 
similar agreements 
classified as:

–  trading liabilities

–  non-trading liabilities

Customer accounts

At 31 Dec 2017

1

2

3

1

2

3

1

2

4

1

2

4

250,275

(49,711)

200,564

(145,785)

(9,986)

(38,031)

6,762

7,261

207,825

18,217

(790)

17,427

(1,244)

(16,179)

372,358

(167,313)

205,045

(21,788)

(182,995)

—

(100)

4

162

853

18,280

37,759

242,804

40,534

(12,468)

28,066

(21,245)

—

—

6,821

536

28,602

681,384

(230,282)

451,102

(190,062)

(209,160)

(38,131)

13,749

46,409

497,511

322,422

(110,425)

211,997

(156,088)

(11,092)

(37,302)

7,515

7,821

219,818

15,893

265,666

—

(105,776)

15,893

159,890

(430)

(15,462)

(3,714)

(155,973)

—

(49)

1

154

1,227

17,120

41,663

201,553

42,091

(10,424)

31,667

(26,390)

—

(181)

5,096

619

32,286

646,072

(226,625)

419,447

(186,622)

(182,527)

(37,532)

12,766

51,330

470,777

248,123

(49,711)

198,412

(145,785)

(14,895)

(29,998)

7,734

7,423

205,835

13,169

(790)

12,379

274,367

(167,313)

107,054

40,286

(12,468)

27,818

(1,244)

(21,788)

(21,245)

(11,133)

(85,087)

—

—

(164)

—

2

15

6,573

114

12,493

58,830

165,884

11

27,829

575,945

(230,282)

345,663

(190,062)

(111,115)

(30,162)

14,324

66,378

412,041

321,932

(110,425)

211,507

(156,072)

(14,342)

(28,666)

12,427

5,314

216,821

10,555

187,268

42,533

562,288

—

(105,776)

(10,424)

10,555

81,492

32,109

(430)

(7,165)

(26,390)

(9,615)

(74,048)

—

—

(240)

(188)

(226,625)

335,663

(190,057)

(98,005)

(29,094)

510

39

5,531

18,507

63

10,618

48,510

130,002

158

32,267

54,045

389,708

1  At 31 December 2018, the amount of cash margin received that had been offset against the gross derivatives assets was $3,935m (2017: $6,324m). The amount of cash 

margin paid that had been offset against the gross derivatives liabilities was $5,888m (2017: $5,196m).

2  For the amount of repos, reverse repos, stock lending, stock borrowing and similar agreements recognised on the balance sheet within ‘Trading assets’ $18,280m (2017: 

$17,120m) and ‘Trading liabilities’ $12,493m (2017: $10,618m), see the ‘Funding sources and uses’ table on page 134.

3  At 31 December 2018, the total amount of ‘Loans and advances to customers’ was $981,696m (2017: $962,964m), of which $28,066m (2017: $31,667m) was subject 

to offsetting.

4  At 31 December 2018, the total amount of ‘Customer accounts’ was $1,362,643m (2017: $1,364,462m), of which $27,818m (2017: $32,109m) was subject to 

offsetting.

5  These exposures continue to be secured by financial collateral, but we may not have sought or been able to obtain a legal opinion evidencing enforceability of the right of 

offset.

31 Non-controlling interests

Non-controlling interests attributable to holders of ordinary shares in subsidiaries

At 31 Dec

2018

$m

7,996

7,996

2017

$m

7,621

7,621

Hang Seng Bank Limited is the only subsidiary in the Group that gives rise to significant non-controlling interest. For summarised 
financial information of Hang Seng Bank Limited, see Note 19.

HSBC Holdings plc Annual Report and Accounts 2018

285

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

32 Called up share capital and other equity instruments

Called up share capital and share premium

HSBC Holdings ordinary shares of $0.50 each, issued and fully paid

At 1 Jan

Shares issued under HSBC employee share plans

Shares issued in lieu of dividends

Less: Shares repurchased and cancelled

At 31 Dec

2018

2017

Footnotes

Number

$m

Number

20,320,716,258

10,160

20,191,586,214

83,740,460

166,850,869

(210,466,091)

42

83

76,701,249

380,652,196

(105)

(328,223,401)

$m

10,096

38

190

(164)

1

20,360,841,496

10,180

20,320,716,258

10,160

HSBC Holdings 6.20% non-cumulative US Dollar Preference Shares, Series A

At 1 Jan and 31 Dec

HSBC Holdings share premium

At 31 Dec

Total called up share capital and share premium

At 31 Dec

2018

Footnotes

2

Number

1,450,000

$m

—

2017

Number

1,450,000

2018

$m

13,609

2018

$m

23,789

$m

—

2017

$m

10,177

2017

$m

20,337

1  All HSBC Holdings ordinary shares in issue, excluding 325,273,407 shares held in treasury, confer identical rights, including in respect of capital, dividends and voting.
2 

Included in the capital base of HSBC as additional tier 1 capital in accordance with the CRD IV rules, by virtue of the application of grandfathering provisions.

HSBC Holdings 6.20% non-cumulative US dollar preference shares, Series A of $0.01 

HSBC Holdings pays dividends on 6.20% non-cumulative US dollar preference shares, Series A of $0.01 each (‘dollar preference shares’) 
quarterly, at the discretion of the Board. The Board will not declare a dividend on them if this would stop the company from meeting the 
PRA’s capital adequacy requirements, or if profit available for distribution as dividends is insufficient to also pay dividends on other 
shares that are equally entitled and scheduled on the same date.

HSBC Holdings may not declare or pay dividends on shares ranking lower in the right to dividends than dollar preference shares, or 
redeem or purchase any of its other shares ranking equal or lower than dollar preference shares, unless it has fully paid, or set aside an 
amount to fully pay, the dividends on the dollar preference shares for the then current dividend period.

The dollar preference shares carry no rights to conversion into ordinary shares. Holders of dollar preference shares are only entitled to 
attend and vote at shareholder meetings if dividends on these shares have not been paid in full on four consecutive dividend payment 
dates. In such circumstances, holders of these shares are entitled to vote at shareholder meetings until HSBC Holdings has paid a full 
dividend on them. These securities can be redeemed by HSBC at any time, subject to prior approval by the PRA.

HSBC Holdings non-cumulative preference share of £0.01 

The one non-cumulative sterling preference share of £0.01 (‘sterling preference share’) has been in issue since 29 December 2010 and is 
held by a subsidiary of HSBC Holdings. Dividends are paid quarterly at the sole and absolute discretion of the Board. The sterling 
preference share carries no rights of conversion into ordinary shares of HSBC Holdings and no right to attend or vote at shareholder 
meetings of HSBC Holdings. These securities can be redeemed by HSBC at any time, subject to prior approval by the PRA.

Other equity instruments

HSBC Holdings includes three types of additional tier 1 capital securities in its tier 1 capital. Two are presented in this Note and are 
accounted for as equity because HSBC does not have an obligation to transfer cash or a variable number of its own ordinary shares to 
holders under any circumstances outside its control. See Note 28 for additional tier 1 securities accounted for as liabilities.

Additional tier 1 capital securities

Additional tier 1 capital securities are perpetual subordinated securities on which coupon payments may be deferred at HSBC Holdings’ 
discretion. While any coupon payments are unpaid or deferred, HSBC Holdings will not declare or pay dividends or make distributions or 
similar periodic payments in respect of any securities of lower or equal rank, or repurchase or redeem them. Such securities do not 
generally carry voting rights, but rank higher than ordinary shares for coupon payments, and in the event of a winding-up. They do not 
meet the identifying criteria in full for recognition as tier 1 capital under CRD IV, but are eligible as regulatory capital subject to 
grandfathering limits and progressive phase-out.

At HSBC Holdings’ discretion, and subject to certain conditions being satisfied, the capital securities may be exchanged on any coupon 
payment date for non-cumulative preference shares to be issued by HSBC Holdings and ranking pari passu with the dollar and sterling 
preference shares in issue. The preference shares were issued at a nominal value of $0.01 per share and a premium of $24.99 per share, 
with both amounts being subscribed and fully paid. These securities were redeemed by HSBC in June 2018.

286

HSBC Holdings plc Annual Report and Accounts 2018

HSBC’s additional tier 1 capital securities in issue which are accounted for in equity

$2,200m

$3,800m

At 31 Dec

8.125% perpetual subordinated capital securities

8.000% perpetual subordinated capital securities, Series 2

Additional tier 1 capital – contingent convertible securities

First call
date

Apr 2013

Dec 2015

2018

$m

—

—

—

2017

$m

2,133

3,718

5,851

During 2018, HSBC continued to issue contingent convertible securities that are included in its capital base as fully CRD IV-compliant 
additional tier 1 capital securities on an end point basis. The net proceeds of the issuances are used for general corporate purposes and 
to further strengthen its capital base to meet requirements under CRD IV. These securities bear a fixed rate of interest until their initial call 
dates. After the initial call dates, if they are not redeemed, the securities will bear interest at rates fixed periodically in advance for 5-year 
periods based on prevailing market rates. Interest on the contingent convertible securities will be due and payable only at the sole 
discretion of HSBC, and HSBC has sole and absolute discretion at all times to cancel for any reason (in whole or in part) any interest 
payment that would otherwise be payable on any payment date. Distributions will not be paid if they are prohibited under UK banking 
regulations, or if the company has insufficient reserves or fails to meet the solvency conditions defined in the securities’ terms.

The contingent convertible securities are undated and are repayable, at the option of HSBC, in whole at the initial call date, or on any fifth 
anniversary after this date. In addition, the securities are repayable at the option of HSBC in whole for certain regulatory or tax reasons. 
Any repayments require the prior consent of the PRA. These securities rank pari passu with HSBC’s dollar and sterling preference shares 
and are therefore ahead of ordinary shares. The contingent convertible securities will be converted into fully paid ordinary shares of HSBC 
at a predetermined price, should HSBC’s consolidated end point CET1 ratio fall below 7.0%. Therefore, in accordance with the terms of 
the securities, if the end point CET1 ratio breaches the 7.0% trigger, the securities will convert into ordinary shares at fixed contractual 
conversion prices in the issuance currencies of the relevant securities, equivalent to £2.70 at the prevailing rate of exchange on the 
issuance date, subject to certain anti-dilution adjustments.

HSBC’s additional tier 1 capital – contingent convertible securities in issue which are accounted for in equity

$1,500m

$2,000m

$2,250m

$2,450m

$3,000m

$2,350m

$1,800m

€1,500m

€1,000m

€1,250m

£1,000m

5.625% perpetual subordinated contingent convertible securities

6.875% perpetual subordinated contingent convertible securities

6.375% perpetual subordinated contingent convertible securities

6.375% perpetual subordinated contingent convertible securities

6.000% perpetual subordinated contingent convertible securities

6.250% perpetual subordinated contingent convertible securities 

6.500% perpetual subordinated contingent convertible securities 

5.250% perpetual subordinated contingent convertible securities

6.000% perpetual subordinated contingent convertible securities

4.750% perpetual subordinated contingent convertible securities

5.875% perpetual subordinated contingent convertible securities

SGD1,000m

4.700% perpetual subordinated contingent convertible securities

SGD750m

5.000% perpetual subordinated contingent convertible securities

At 31 Dec

Shares under option

First call
date

Jan 2020

Jun 2021

Sep 2024

Mar 2025

May 2027

Mar 2023

Mar 2028

Sep 2022

Sep 2023

Jul 2029

Sep 2026 

Jun 2022

Sep 2023

2018

$m

1,494

1,998

2,244

2,460

2,997

2,347

1,798

1,943

1,120

1,420

1,299

723

549

2017

$m

1,494

1,998

2,244

2,460

2,997

—

—

1,943

1,120

1,420

—

723

—

22,392

16,399

For details of the options outstanding to subscribe for HSBC Holdings ordinary shares under the HSBC Holdings savings-related share 
option plans, see Note 6.

Aggregate options outstanding under these plans

31 Dec 2018

31 Dec 2017

Number of
HSBC Holdings
ordinary shares

Period of exercise

Exercise price

57,065,513

2018 to 2024

£4.0472 – 5.9640

—

—

—

N/A

N/A

N/A

N/A

N/A

N/A

Number of
HSBC Holdings
ordinary shares

64,604,932

36,309

10,539

17,873

Period of exercise

Exercise price

2017 to 2023

2017 to 2018

2017 to 2018

2017 to 2018

£4.0472 – 5.9640

HK$55.4701

€5.3532

$7.1456

Maximum obligation to deliver HSBC Holdings ordinary shares

At 31 December 2018, the maximum obligation to deliver HSBC Holdings ordinary shares under all of the above option arrangements 
and the HSBC International Employee Share Purchase Plan, together with GPSP awards, long-term incentive awards and deferred share 
awards granted under the HSBC Share Plan 2011, was 152,667,912 (2017: 169,615,437). The total number of shares at 31 December 
2018 held by employee benefit trusts that may be used to satisfy such obligations to deliver HSBC Holdings ordinary shares was 
5,928,890 (2017: 5,883,444).

HSBC Holdings plc Annual Report and Accounts 2018

287

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

33 Contingent liabilities, contractual commitments and guarantees

Guarantees and other contingent liabilities:

–  financial guarantees

–  performance and other guarantees

–  other contingent liabilities

At 31 Dec

Commitments:

–  documentary credits and short-term trade-related transactions

–  forward asset purchases and forward deposits placed

–  standby facilities, credit lines and other commitments to lend

At 31 Dec

HSBC

2018

$m

Footnotes

2

3

4

3

23,518

71,484

1,408

96,410

7,083

67,265

705,918

780,266

2017

$m

25,849

67,007

616

93,472

8,776

48,192

672,518

729,486

HSBC Holdings1

2018

$m

8,627

—

215

8,842

—

—

—

—

2017

$m

7,778

—

—

7,778

—

—

—

—

1  Guarantees by HSBC Holdings are all in favour of other Group entities. 
2 

‘Financial guarantees’ to which the impairment requirements in IFRS 9 are applied have been presented separately from other guarantees to align with credit risk 
disclosures. Comparatives have been re-presented accordingly. 

3  The 31 December 2017 balances have been restated to include $44bn of loan commitments (unsettled reverse repurchase agreements) and $3bn of performance and 

4 

other guarantees not previously identified for disclosure. 
Includes $592,008m of commitments at 31 December 2018, to which the impairment requirements in IFRS 9 are applied where HSBC has become party to an 
irrevocable commitment. 

The preceding table discloses the nominal principal amounts of off-balance sheet liabilities and commitments for the Group, which 
represent the maximum amounts at risk should the contracts be fully drawn upon and the clients default. As a significant portion of 
guarantees and commitments are expected to expire without being drawn upon, the total of the nominal principal amounts is not 
indicative of future liquidity requirements. The expected credit loss provision relating to guarantees and commitments under IFRS 9 is 
disclosed in Note 27.  

Approximately half the guarantees have a term of less than one year, while guarantees with terms of more than one year are subject to 
HSBC’s annual credit review process. 

Contingent liabilities arising from legal proceedings, regulatory and other matters against Group companies are disclosed in Notes 27 
and 35.

Financial Services Compensation Scheme 

The Financial Services Compensation Scheme (‘FSCS’) has provided compensation to consumers following the collapse of a number of 
deposit takers. The compensation paid out to consumers was funded through loans from HM Treasury, which have now been repaid 
(2017: $6.3bn (£4.7bn)). The Group could be liable to pay a proportion of any future amounts that the FSCS borrows from HM Treasury. 
The ultimate FSCS levy to the industry as a result of a collapse cannot currently be estimated reliably, as it is dependent on various 
uncertain factors, including the potential recoveries of assets by the FSCS and changes in the level of protected deposits and the 
population of FSCS members at the time.

Associates 

HSBC’s share of associates’ contingent liabilities, contractual commitments and guarantees amounted to $48.5bn at 31 December 2018 
(2017: $46.3bn). No matters arose where HSBC was severally liable. 

34 Lease commitments

Operating lease commitments

At 31 December 2018, future minimum lease payments under non-cancellable operating leases for land, buildings and equipment were 
$3,435m (2017: $3,950m).

Finance lease receivables

HSBC leases a variety of assets to third parties under finance leases, including transport assets (such as aircraft), property and general 
plant and machinery. At the end of lease terms, assets may be sold to third parties or leased for further terms. Rentals are calculated to 
recover the cost of assets less their residual value, and earn finance income.

Lease receivables:

No later than one year

Later than one year and no later than five years

Later than five years

At 31 Dec

Total future
minimum
payments

2018

Unearned
finance
income

$m

$m

2,229

7,420

5,032

(196)

(628)

(619)

Present
value

$m

2,033

6,792

4,413

14,681

(1,443)

13,238

Total future
minimum
payments

2017

Unearned
finance
income

$m

$m

3,523

7,033

4,784

15,340

(326)

(696)

(669)

(1,691)

Present
value

$m

3,197

6,337

4,115

13,649

288

HSBC Holdings plc Annual Report and Accounts 2018

35 Legal proceedings and regulatory matters

HSBC is party to legal proceedings and regulatory matters in a number of jurisdictions arising out of its normal business operations. 
Apart from the matters described below, HSBC considers that none of these matters are material. The recognition of provisions is 
determined in accordance with the accounting policies set out in Note 1. While the outcome of legal proceedings and regulatory matters 
is inherently uncertain, management believes that, based on the information available to it, appropriate provisions have been made in 
respect of these matters as at 31 December 2018 (see Note 27). Where an individual provision is material, the fact that a provision has 
been made is stated and quantified, except to the extent that doing so would be seriously prejudicial. Any provision recognised does not 
constitute an admission of wrongdoing or legal liability. It is not practicable to provide an aggregate estimate of potential liability for our 
legal proceedings and regulatory matters as a class of contingent liabilities.

Bernard L. Madoff Investment Securities LLC

Bernard L. Madoff (‘Madoff’) was arrested in December 2008 and later pleaded guilty to running a Ponzi scheme. His firm, Bernard L. 
Madoff Investment Securities LLC (‘Madoff Securities’), is being liquidated in the US by a trustee (the ‘Trustee’).

Various non-US HSBC companies provided custodial, administration and similar services to a number of funds incorporated outside the 
US whose assets were invested with Madoff Securities. Based on information provided by Madoff Securities as at 30 November 2008, 
the purported aggregate value of these funds was $8.4bn, including fictitious profits reported by Madoff.

Based on information available to HSBC, the funds’ actual transfers to Madoff Securities minus their actual withdrawals from Madoff 
Securities during the time HSBC serviced the funds are estimated to have totalled approximately $4bn. Various HSBC companies have 
been named as defendants in lawsuits arising out of Madoff Securities’ fraud.

US litigation: The Trustee has brought lawsuits against various HSBC companies and others in the US Bankruptcy Court, seeking 
recovery of transfers from Madoff Securities to HSBC in an amount not yet pleaded or determined. HSBC and other parties to the actions 
have moved to dismiss the Trustee’s claims. The US Bankruptcy Court granted HSBC’s motion to dismiss with respect to certain of the 
Trustee’s claims in November 2016. In September 2017, the Trustee appealed the US Bankruptcy Court’s decision, and the case remains 
pending before the US Court of Appeals for the Second Circuit (the ‘Second Circuit Court of Appeals’).

Fairfield Sentry Limited, Fairfield Sigma Limited and Fairfield Lambda Limited (together, ‘Fairfield’) (in liquidation since July 2009) have 
brought a lawsuit in the US against fund shareholders, including HSBC companies that acted as nominees for clients, seeking restitution 
of redemption payments. In December 2018, the US Bankruptcy Court issued an opinion, which ruled in favour of the defendants’ motion 
to dismiss in respect of certain claims by the liquidators for Fairfield and granted a motion by the liquidators for Fairfield to file amended 
complaints.

In December 2014, SPV Optimal SUS Ltd (‘SPV OSUS’), the purported assignee of the Madoff-invested company, Optimal Strategic US 
Equity Ltd, filed a lawsuit in New York state court against various HSBC companies and others, seeking damages on various alleged 
grounds, including breach of fiduciary duty and breach of trust. In April 2018, HSBC transferred the case to the US District Court for the 
Southern District of New York (the ’New York District Court’). In February 2019, SPV OSUS withdrew its action with prejudice against 
HSBC.

UK litigation: The Trustee has filed a claim against various HSBC companies in the High Court of England and Wales, seeking recovery 
of transfers from Madoff Securities to HSBC in an amount not yet pleaded or determined. The deadline for service of the claim has been 
extended to September 2019 for UK-based defendants and November 2019 for all other defendants.

Bermuda litigation: In January 2009, Kingate Global Fund Limited and Kingate Euro Fund Limited (together, ‘Kingate’) brought an 
action against HSBC Bank Bermuda Limited (‘HBBM’) for recovery of funds held in Kingate’s accounts, fees and dividends. This action is 
pending, but is not expected to move forward until the resolution of the Trustee’s US actions against Kingate and HBBM.

Cayman Islands litigation: In February 2013, Primeo Fund Limited (‘Primeo’) (in liquidation since April 2009) brought an action against 
HSBC Securities Services Luxembourg (‘HSSL’) and Bank of Bermuda (Cayman) Limited, alleging breach of contract and breach of 
fiduciary duty and claiming damages and equitable compensation. The trial concluded in February 2017 and, in August 2017, the court 
dismissed all claims against the defendants. In September 2017, Primeo appealed to the Court of Appeal of the Cayman Islands and the 
defendants cross-appealed in respect of certain of the trial court’s findings. The appeals are pending before the court for a decision.

Luxembourg litigation: In April 2009, Herald Fund SPC (‘Herald’) (in liquidation since July 2013) brought an action against HSSL before 
the Luxembourg District Court, seeking restitution of cash and securities that Herald purportedly lost because of Madoff Securities’ fraud, 
or money damages. The Luxembourg District Court dismissed Herald’s securities restitution claim, but reserved Herald’s cash restitution 
claim and its claim for money damages. Herald has appealed this judgment to the Luxembourg Court of Appeal, where the matter is 
pending. In late 2018, Herald brought additional claims against HSSL and HSBC Bank plc before the Luxembourg District Court, seeking 
further restitution and damages.

In October 2009, Alpha Prime Fund Limited (‘Alpha Prime’) brought an action against HSSL before the Luxembourg District Court, 
seeking the restitution of securities, or the cash equivalent, or money damages. This action has been temporarily suspended at the 
plaintiffs’ request. In December 2018, Alpha Prime brought additional claims before the Luxembourg District Court seeking damages 
against various HSBC companies. 

In December 2014, Senator Fund SPC (‘Senator’) brought an action against HSSL before the Luxembourg District Court, seeking 
restitution of securities, or the cash equivalent, or money damages. In April 2015, Senator commenced a separate action against the 
Luxembourg branch of HSBC Bank plc asserting identical claims before the Luxembourg District Court. In December 2018, Senator 
brought additional claims against HSSL and HSBC Bank plc Luxembourg branch before the Luxembourg District Court, seeking 
restitution of Senator’s securities or money damages. 

HSSL has also been named as a defendant in various actions by shareholders in Primeo Select Fund, Herald, Herald (Lux) SICAV and 
Hermes International Fund Limited. Most of these actions have been dismissed, suspended or postponed. 

Ireland litigation: In November 2013, Defender Limited brought an action against HSBC Institutional Trust Services (Ireland) Limited 
(‘HTIE’) and others, based on allegations of breach of contract and claiming damages and indemnification for fund losses. The trial 
commenced in October 2018. In December 2018, the Irish High Court issued a judgment in HTIE’s favour on a preliminary issue, holding 
that Defender Limited had no effective claim against HTIE. This judgment concluded the trial without further issues in dispute being 
heard. In February 2019, Defender Limited appealed the judgment.

HSBC Holdings plc Annual Report and Accounts 2018

289

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

In December 2014, SPV OSUS filed an action against HTIE and HSBC Securities Services (Ireland) Limited alleging breach of contract and 
claiming damages and indemnification for fund losses, which was dismissed on the basis of a preliminary issue by the Irish High Court in 
October 2015. In July 2018, following further appeals by SPV OSUS, the Irish Supreme Court affirmed the dismissal on a final basis. 

There are many factors that may affect the range of possible outcomes, and the resulting financial impact, of the various Madoff-related 
proceedings described above, including but not limited to the multiple jurisdictions in which the proceedings have been brought. Based 
upon the information currently available, management’s estimate of the possible aggregate damages that might arise as a result of all 
claims in the various Madoff-related proceedings is up to or exceeding $500m, excluding costs and interest. Due to uncertainties and 
limitations of this estimate, the ultimate damages could differ significantly from this amount.

US mortgage securitisation activity and litigation

HSBC Bank USA N.A. (‘HSBC Bank USA’) was a sponsor or seller of loans used to facilitate whole loan securitisations underwritten by 
HSBC Securities (USA) Inc. (‘HSI’). From 2005 to 2007, HSBC Bank USA purchased and sold approximately $24bn of such loans to HSI, 
which were subsequently securitised and sold by HSI to third parties. The outstanding principal balance was approximately $3.8bn as at 
31 December 2018. In addition, HSI served as an underwriter on securitisations issued by HSBC Finance Corporation (‘HSBC Finance’) or 
third parties, and HSBC Bank USA served as a trustee on behalf of various mortgage securitisation trusts.

Mortgage trustee matters: Beginning in June 2014, a number of lawsuits were filed in state and federal courts in New York and 
Virginia against HSBC Bank USA as a trustee of more than 280 mortgage securitisation trusts. These lawsuits are brought on behalf of 
the trusts by a putative class of investors including, among others, BlackRock and PIMCO funds. The complaints allege that the trusts 
have sustained losses in collateral value of approximately $38bn. The lawsuits seek unspecified damages resulting from alleged breaches 
of the US Trust Indenture Act, breach of fiduciary duty, negligence, breach of contract and breach of the common law duty of trust. 
HSBC’s motions to dismiss in several of these lawsuits were, for the most part, denied. In February 2018, one of these matters was 
dismissed on procedural grounds. The plaintiff in that action has appealed the decision and has also filed another proceeding in New York 
state court, which is currently stayed pending appeal. The motion for class certification filed by certain plaintiffs has been denied, as has 
their request for a review of that decision by the Second Circuit Court of Appeals.

There are many factors that may affect the range of outcomes, and the resulting financial impact, of these matters.

Loan repurchase matters: Since 2013, HSBC Bank USA, HSBC Finance and Decision One Mortgage Company LLC (‘Decision One’), an 
indirect subsidiary of HSBC Finance, have been named as defendants in various mortgage loan repurchase actions brought by trustees of 
mortgage securitisation trusts. One of the two remaining actions against HSBC Bank USA was dismissed on appeal in December 2017; 
however, the New York Court of Appeals granted the plaintiffs’ request for further review in September 2018. The second remaining 
action is currently pending before the New York state court.

Based on the facts currently known, it is not practicable at this time for HSBC to predict the resolution of these matters, including the 
timing or any possible impact on HSBC, which could be significant.

RMBS investigations: Since 2010, various HSBC entities have received subpoenas and requests for information from the US 
Department of Justice (the ‘DoJ’) and the Massachusetts Attorney General, seeking the production of documents and information 
regarding HSBC’s involvement in certain residential mortgage-backed securities (‘RMBS’) transactions as an issuer, sponsor, underwriter, 
depositor, trustee, custodian or servicer. 

In August and October 2018, HSBC resolved the Massachusetts Attorney General’s civil investigation, and the DoJ’s civil claims, relating 
to HSBC’s legacy RMBS origination and securitisation activities from 2005 to 2007, which entailed a payment to the DoJ of a civil money 
penalty of $765m.

Anti-money laundering and sanctions-related matters

In 2010, HSBC Bank USA entered into a consent cease-and-desist order with the Office of the Comptroller of the Currency (‘OCC’), and 
HSBC North America Holdings Inc. (‘HNAH’) entered into a consent cease-and-desist order with the Federal Reserve Board (‘FRB’). In 
2012, HSBC Bank USA further entered into an enterprise-wide compliance consent order with the OCC (each an ‘Order’ and together, the 
‘Orders’). These Orders required improvements to establish an effective compliance risk management programme across HSBC’s US 
businesses, including risk management related to the Bank Secrecy Act (‘BSA’) and anti-money laundering (‘AML’) compliance. In 2012, 
an additional consent order was entered into with the OCC that required HSBC Bank USA to correct the circumstances noted in the 
OCC’s report and imposed restrictions on HSBC Bank USA acquiring control of, or holding an interest in, any new financial subsidiary, or 
commencing a new activity in its existing financial subsidiary, without the OCC’s approval. Between June and September 2018, 
following implementation of the required remediation actions by HNAH and HSBC Bank USA, the FRB and OCC terminated each of these 
orders. 

In December 2012, among other agreements, HSBC Holdings plc (‘HSBC Holdings’) agreed to an undertaking with the UK Financial 
Conduct Authority (‘FCA’) and consented to a cease-and-desist order with the FRB, both of which contained certain forward-looking AML 
and sanctions-related obligations. HSBC also agreed to retain an independent compliance monitor (who is, for FCA purposes, a ‘Skilled 
Person’ under section 166 of the Financial Services and Markets Act and, for FRB purposes, an ‘Independent Consultant’) to produce 
periodic assessments of the Group’s AML and sanctions compliance programme (the ‘Skilled Person/Independent Consultant’). In 
December 2012, HSBC Holdings also entered into an agreement with the Office of Foreign Assets Control (‘OFAC’) regarding historical 
transactions involving parties subject to OFAC sanctions. The Skilled Person/Independent Consultant will continue to conduct country 
reviews and provide periodic reports for a period of time at the FCA’s and FRB’s discretion. The role of the Skilled Person/Independent 
Consultant is discussed on page 85.

Through the Skilled Person/Independent Consultant’s country-level reviews, as well as internal reviews conducted by HSBC, certain 
potential AML and sanctions compliance issues have been identified that HSBC is reviewing further with the FRB, FCA and/or OFAC. The 
Financial Crimes Enforcement Network of the US Treasury Department, as well as the Civil Division of the US Attorney’s Office for the 
Southern District of New York, are investigating the collection and transmittal of third-party originator information in certain payments 
instructed over HSBC’s proprietary payment systems. The FCA is also conducting an investigation into HSBC Bank plc’s compliance with 
UK money laundering regulations and financial crime systems and controls requirements. HSBC is cooperating with all of these 
investigations.

In May 2014, a shareholder derivative action was filed by a shareholder of HSBC Holdings purportedly on behalf of HSBC Holdings, 
HSBC Bank USA, HNAH and HSBC USA Inc. (the ‘Nominal Corporate Defendants’) in New York state court against certain current and 
former directors and officers of those HSBC companies (the ‘Individual Defendants’). The complaint alleges that the Individual 

290

HSBC Holdings plc Annual Report and Accounts 2018

Defendants breached their fiduciary duties to the Nominal Corporate Defendants and caused a waste of corporate assets by allegedly 
permitting and/or causing the conduct underlying the five-year deferred prosecution agreement with the DoJ, entered into in December 
2012. In November 2015, the New York state court granted the Nominal Corporate Defendants’ motion to dismiss. In November 2018, 
the appellate court reversed the New York state court’s decision and reinstated the action. In December 2018, the Nominal Corporate 
Defendants filed a motion for reargument or, in the alternative, for leave to appeal to the New York Court of Appeals. In February 2019, 
the Nominal Corporate Defendants and most of the Individual Defendants filed a motion to dismiss in the New York state court, where 
the matter is pending.

In July 2014, a claim was filed in the Ontario Superior Court of Justice against HSBC Holdings and a former employee purportedly 
on behalf of a class of persons who purchased HSBC common shares and American Depositary Shares between July 2006 and July 
2012. The complaint, which seeks monetary damages of up to CA$20bn, alleges that the defendants made statutory and common law 
misrepresentations in documents released by HSBC Holdings and its wholly owned indirect subsidiary, HSBC Bank Canada, relating to 
HSBC’s compliance with BSA, AML, sanctions and other laws. In September 2017, the Ontario Superior Court of Justice dismissed the 
statutory claims against HSBC Holdings and the former employee for lack of jurisdiction, and stayed the common law misrepresentation 
claim against HSBC Holdings on the basis of forum non conveniens. In October 2017, the plaintiff appealed to the Court of Appeal for 
Ontario and, in July 2018, that appeal was dismissed. In October 2018, the plaintiff applied for leave to appeal to the Supreme Court of 
Canada, where this matter is currently pending. 

Since November 2014, a number of lawsuits have been filed in federal courts in the US against various HSBC companies and others on 
behalf of plaintiffs who are, or are related to, victims of terrorist attacks in the Middle East or of cartel violence in Mexico. In each case, it 
is alleged that the defendants aided and abetted the unlawful conduct of various sanctioned parties in violation of the US Anti-Terrorism 
Act. Nine actions are currently pending in federal court in New York, with one on appeal. In July 2018, in one case, the New York District 
Court granted HSBC’s motion to dismiss, while in a different case, the magistrate judge issued a recommendation that the New York 
District Court should deny the defendants’ motion to dismiss. The plaintiffs appealed the decision in the case granting dismissal and that 
appeal is pending. Motions to dismiss remain pending in two other cases. In December 2018, three new cases and two cases relating to 
existing actions were filed in the New York District Court. These new actions are at a very early stage.  

In July 2018, a claim was issued against HSBC Holdings in the High Court of England and Wales alleging that HSBC Holdings made 
untrue and/or misleading statements and/or omissions in public statements between 2007 and 2012 regarding compliance by the HSBC 
Group with AML, anti-terrorist financing and sanctions laws, regulations and requirements, and the regulatory compliance of the HSBC 
Group more generally.

Based on the facts currently known, it is not practicable at this time for HSBC to predict the resolution of these matters, including the 
timing or any possible impact on HSBC, which could be significant.

Tax-related investigations

Various tax administration, regulatory and law enforcement authorities around the world, including in the US, Belgium, Argentina, India 
and Spain, are conducting investigations and reviews of HSBC Private Bank (Suisse) SA (‘HSBC Swiss Private Bank’) and other HSBC 
companies in connection with allegations of tax evasion or tax fraud, money laundering and unlawful cross-border banking solicitation.

HSBC continues to cooperate in ongoing investigations by the DoJ and the US Internal Revenue Service regarding whether certain HSBC 
companies and employees, including those associated with HSBC Swiss Private Bank and an HSBC company in India, acted 
appropriately in relation to certain customers who may have had US tax reporting obligations. In connection with these investigations, 
HSBC Swiss Private Bank, with due regard for Swiss law, has produced records and other documents to the DoJ. In August 2013, the 
DoJ informed HSBC Swiss Private Bank that it was not eligible for the ‘Program for Non-Prosecution Agreements or Non-Target Letters 
for Swiss Banks’ since a formal investigation had previously been authorised. These investigations remain pending. 

In November 2014, HSBC Swiss Private Bank was placed under formal criminal examination in Belgium for alleged tax-related offences. 
In June 2017, Belgian authorities also placed HSBC Holdings and HSBC Private Bank Holdings (Suisse) SA, a Swiss holding company, 
under formal criminal examination. HSBC is cooperating with this ongoing investigation. 

In November 2014, the Argentine tax authority initiated a criminal action against various individuals, including current and former HSBC 
employees. The criminal action includes allegations of tax evasion, conspiracy to launder undeclared funds and an unlawful association 
among HSBC Swiss Private Bank, HSBC Bank Argentina, HSBC Bank USA and certain HSBC employees, which allegedly enabled 
numerous HSBC customers to evade their Argentine tax obligations. HSBC is cooperating with this ongoing investigation. 

In February 2015, the Indian tax authority issued a summons and request for information to an HSBC company in India. In August 2015 
and November 2015, HSBC companies received notices issued by two offices of the Indian tax authority, alleging that the Indian tax 
authority had sufficient evidence to initiate prosecution against HSBC Swiss Private Bank and an HSBC company in Dubai for allegedly 
abetting tax evasion of four different Indian individuals and/or families and requesting that the HSBC companies show cause as to why 
such prosecution should not be initiated. HSBC Swiss Private Bank and the HSBC company in Dubai have responded to the show cause 
notices. HSBC is cooperating with this ongoing investigation. 

As at 31 December 2018, HSBC has recognised a provision for these various matters in the amount of $626m. There are many factors 
that may affect the range of outcomes, and the resulting financial impact, of these investigations and reviews. Based on the information 
currently available, management’s estimate of the possible aggregate penalties that might arise as a result of the matters in respect of 
which it is practicable to form estimates is up to or exceeding $800m, including amounts for which a provision has been recognised. Due 
to uncertainties and limitations of these estimates, the ultimate penalties could differ significantly from this amount.

In light of the media attention regarding these matters, it is possible that other tax administration, regulatory or law enforcement 
authorities will also initiate or enlarge similar investigations or regulatory proceedings.

London interbank offered rates, European interbank offered rates and other benchmark interest rate 
investigations and litigation

In December 2016, the European Commission (the ‘EC’) issued a decision finding that HSBC, among other banks, engaged in anti-
competitive practices in connection with the pricing of euro interest rate derivatives in early 2007. The EC imposed a fine on HSBC based 
on a one-month infringement. HSBC has appealed the decision.

US dollar Libor: Beginning in 2011, HSBC and other panel banks have been named as defendants in a number of private lawsuits filed 
in the US with respect to the setting of US dollar Libor. The complaints assert claims under various US laws, including US antitrust and 

HSBC Holdings plc Annual Report and Accounts 2018

291

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

racketeering laws, the US Commodity Exchange Act (‘US CEA’) and state law. The lawsuits include individual and putative class actions, 
most of which have been transferred and/or consolidated for pre-trial purposes before the New York District Court.

In 2017 and 2018, HSBC reached agreements with plaintiffs to resolve putative class actions brought on behalf of the following five 
groups of plaintiffs: persons who purchased US dollar Libor-indexed bonds; persons who purchased US Libor-indexed exchange-traded 
instruments; US-based lending institutions that made or purchased US dollar Libor-indexed loans (the ‘Lender class’); persons who 
purchased US dollar Libor-indexed interest rate swaps and other instruments directly from the defendant banks and their affiliates (the 
‘OTC class’); and persons who purchased US dollar Libor-indexed interest rate swaps and other instruments from certain financial 
institutions that are not the defendant banks or their affiliates. During 2018, the New York District Court granted final approval of the 
settlements with the OTC and Lender classes. The remaining settlements are subject to final court approval. Additionally, a number of 
other US dollar Libor-related actions remain pending against HSBC in the New York District Court and the Second Circuit Court of 
Appeals.

Intercontinental Exchange (‘ICE’) Libor: In January 2019, HSBC and other panel banks were named as defendants in a putative class 
action filed in the New York District Court on behalf of persons who purchased over-the-counter instruments paying interest indexed to 
ICE Libor from a panel bank. The complaint alleges, among other things, misconduct related to the suppression of this benchmark rate in 
violation of US antitrust and state law. This matter is at a very early stage.

Singapore interbank offered rate (‘Sibor’), Singapore swap offer rate (‘SOR’) and Australia bank bill swap rate (‘BBSW’): In 
July 2016 and August 2016, HSBC and other panel banks were named as defendants in two putative class actions filed in the New York 
District Court on behalf of persons who transacted in products related to the Sibor, SOR and BBSW benchmark rates. The complaints 
allege, among other things, misconduct related to these benchmark rates in violation of US antitrust, commodities and racketeering laws, 
and state law. Following a decision in October 2018 on the defendants’ motion to dismiss in the Sibor/SOR litigation, the claims against a 
number of HSBC entities were dismissed, and the Hongkong and Shanghai Banking Corporation Limited remains the only HSBC 
defendant in this action. In October 2018, the Hongkong and Shanghai Banking Corporation Limited filed a motion for reconsideration of 
the decision based on the issue of personal jurisdiction. The plaintiff filed a third amended complaint in October 2018 naming only the 
Sibor panel members. In November 2018, the defendants moved to dismiss the third amended complaint, and this motion remains 
pending.

In November 2018, the court granted in part and denied in part the defendants’ motion to dismiss the BBSW case and dismissed all 
foreign defendants, including all the HSBC entities, on personal jurisdiction grounds. The plaintiff sought leave to file a second amended 
complaint in January 2019.

There are many factors that may affect the range of outcomes, and the resulting financial impact, of these matters, which could be 
significant.

Foreign exchange-related investigations and litigation 

Various regulators and competition authorities around the world, including in the EU, Switzerland, Brazil and South Africa, are conducting 
investigations and reviews into trading by HSBC and others on the foreign exchange markets. HSBC is cooperating with these 
investigations and reviews.

In January 2018, HSBC Holdings entered into a three-year deferred prosecution agreement with the Criminal Division of the DoJ (the ‘FX 
DPA’), regarding fraudulent conduct in connection with two particular transactions in 2010 and 2011. This concluded the DoJ’s 
investigation into HSBC’s historical foreign exchange activities. Under the terms of the FX DPA, HSBC has a number of ongoing 
obligations, including implementing enhancements to its internal controls and procedures in its Global Markets business, which will be 
the subject of annual reports to the DoJ. In addition, HSBC agreed to pay a financial penalty and restitution.

In December 2016, Brazil’s Administrative Council of Economic Defense (‘CADE’) publicly announced that it is initiating an investigation 
into the onshore foreign exchange market and has identified a number of banks, including HSBC, as subjects of its investigation.

In February 2017, the Competition Commission of South Africa referred a complaint for proceedings before the South African 
Competition Tribunal against 18 financial institutions, including HSBC Bank plc, for alleged misconduct related to the foreign exchange 
market in violation of South African antitrust laws. In April 2017, HSBC Bank plc filed an exception to the complaint based on a lack of 
jurisdiction and statute of limitations. In January 2018, the South African Competition Tribunal approved the provisional referral of 
additional financial institutions, including HSBC Bank USA, to the proceedings. HSBC Bank USA has objected to the provisional referral. 
These proceedings are at an early stage.

In October 2018, HSBC Holdings and HSBC Bank plc received an information request from the EC concerning potential coordination in 
foreign exchange options trading. This matter is at an early stage. 

In late 2013 and early 2014, various HSBC companies and other banks were named as defendants in various putative class actions 
consolidated in the New York District Court. The consolidated complaint alleged, among other things, that the defendants conspired to 
manipulate the WM/Reuters foreign exchange benchmark rates. In September 2015, HSBC reached an agreement with plaintiffs 
to resolve the consolidated action, and the court granted final approval of the settlement in August 2018.

A putative class action complaint making similar allegations on behalf of retail customers of foreign exchange products was filed in the 
US District Court for the Northern District of California in 2015, and was subsequently transferred to the New York District Court where it 
remains pending. In 2017, putative class action complaints making similar allegations on behalf of purported ‘indirect’ purchasers of 
foreign exchange products were filed in New York and were subsequently consolidated in the New York District Court, where they remain 
pending.

In September 2018, various HSBC companies and other banks were named as defendants in a class action complaint filed in Israel that 
alleges foreign exchange-related misconduct and, in November and December 2018, complaints alleging foreign exchange-related 
misconduct were filed in the New York District Court and the High Court of England and Wales against HSBC and other defendants, by 
certain plaintiffs that opted out of the US class action settlement. These matters are at an early stage. It is possible that additional actions 
will be initiated against HSBC in relation to its historical foreign exchange activities.

There are many factors that may affect the range of outcomes, and the resulting financial impact, of these matters, which could be 
significant.

292

HSBC Holdings plc Annual Report and Accounts 2018

Precious metals fix-related investigations and litigation

In November 2014, the Antitrust Division and Criminal Fraud Section of the DoJ issued a document request to HSBC Holdings, seeking 
the voluntary production of certain documents in connection with a criminal investigation that the DoJ is conducting of alleged anti-
competitive and manipulative conduct in precious metals trading. In January 2019, the DoJ closed its investigation without taking any 
action against HSBC.

Gold: Beginning in March 2014, numerous putative class actions were filed in the New York District Court and the US District Courts for 
the District of New Jersey and the Northern District of California, naming HSBC and other members of The London Gold Market Fixing 
Limited as defendants. The complaints allege that, from January 2004 to June 2013, the defendants conspired to manipulate the price of 
gold and gold derivatives for their collective benefit in violation of US antitrust laws, the US CEA and New York state law. The actions 
were consolidated in the New York District Court. The defendants’ motion to dismiss the consolidated action was granted in part and 
denied in part in October 2016. In June 2017, the court granted the plaintiffs leave to file a third amended complaint, naming a new 
defendant. The court has denied the pre-existing defendants’ request for leave to file a joint motion to dismiss, and discovery is 
proceeding.

Beginning in December 2015, numerous putative class actions under Canadian law were filed in the Ontario and Quebec Superior Courts 
of Justice against various HSBC companies and other financial institutions. The plaintiffs allege that, among other things, from January 
2004 to March 2014, the defendants conspired to manipulate the price of gold and gold derivatives in violation of the Canadian 
Competition Act and common law. These actions are at an early stage.

Silver: Beginning in July 2014, numerous putative class actions were filed in the US District Courts for the Southern and Eastern Districts 
of New York, naming HSBC and other members of The London Silver Market Fixing Ltd as defendants. The complaints allege that, from 
January 2007 to December 2013, the defendants conspired to manipulate the price of silver and silver derivatives for their collective 
benefit in violation of US antitrust laws, the US CEA and New York state law. The actions were consolidated in the New York District 
Court. The defendants’ motion to dismiss the consolidated action was granted in part and denied in part in October 2016. In June 2017, 
the court granted the plaintiffs leave to file a third amended complaint, which names several new defendants. The court has denied the 
pre-existing defendants’ request for leave to file a joint motion to dismiss, and discovery is proceeding.

In April 2016, two putative class actions under Canadian law were filed in the Ontario and Quebec Superior Courts of Justice against 
various HSBC companies and other financial institutions. The plaintiffs in both actions allege that, from January 1999 to August 2014, the 
defendants conspired to manipulate the price of silver and silver derivatives in violation of the Canadian Competition Act and common 
law. The Ontario action is at an early stage. The Quebec action has been temporarily stayed.

Platinum and palladium: Between late 2014 and early 2015, numerous putative class actions were filed in the New York District Court, 
naming HSBC and other members of The London Platinum and Palladium Fixing Company Limited as defendants. The complaints allege 
that, from January 2008 to November 2014, the defendants conspired to manipulate the price of platinum group metals (‘PGM’) and 
PGM-based financial products for their collective benefit in violation of US antitrust laws and the US CEA. In March 2017, the defendants’ 
motion to dismiss the second amended consolidated complaint was granted in part and denied in part. In June 2017, the plaintiffs filed a 
third amended complaint. The defendants filed a joint motion to dismiss, which remains pending.

Based on the facts currently known, it is not practicable at this time for HSBC to predict the resolution of these matters, including the 
timing or any possible impact on HSBC, which could be significant.

Film finance litigation

In July and November 2015, respectively, two actions were brought by individuals against HSBC Private Bank (UK) Limited (‘PBGB’) in 
the High Court of England and Wales seeking damages on various alleged grounds, including breach of duty to the claimants, in 
connection with their participation in certain Ingenious film finance schemes. These actions are ongoing.

In December 2018, a further action was brought against PBGB in the High Court of England and Wales by multiple claimants seeking 
damages for alleged unlawful means conspiracy and dishonest assistance in connection with lending provided by PBGB to third parties in 
respect of certain Ingenious film finance schemes in which the claimants participated. In February 2019, PBGB received a letter before 
claim by investors in Eclipse film finance schemes asserting various claims against PBGB and others in connection with their roles in 
facilitating the design, promotion and operation of such schemes. These matters are at very early stages.

It is possible that additional actions or investigations will be initiated against PBGB as a result of its historical involvement in the provision 
of certain film finance-related services.

Based on the facts currently known, it is not practicable to predict the resolution of these matters, including the timing or possible 
aggregate impact, which could be significant.

Other regulatory investigations, reviews and litigation

HSBC Holdings and/or certain of its affiliates are subject to a number of other investigations and reviews by various regulators and 
competition and law enforcement authorities, as well as litigation, in connection with various matters relating to the firm’s businesses 
and operations, including:

•  requests for information from various tax administration or regulatory authorities relating to Mossack Fonseca & Co., or Fédération 

Internationale de Football Association (‘FIFA’);

•  an investigation by the DoJ regarding US Treasury securities trading practices;

•  an investigation by the US Commodity Futures Trading Commission regarding trading screens used to price certain derivative 

products;

•  an investigation by the Swiss Competition Commission in connection with the setting of Euribor and Japanese yen Libor;

•  an information request from the UK Competition and Markets Authority concerning the financial services sector;

•  an investigation by the US Securities and Exchange Commission of multiple institutions, including HSBC, in relation to hiring practices 

of candidates referred by or related to government officials or employees of state-owned enterprises in Asia-Pacific;

•  putative individual and class actions brought in the New York District Court relating to the Canadian dealer offered rate, the credit 

default swap market and the Mexican government bond market, and putative class actions brought in the New York District Court and 

HSBC Holdings plc Annual Report and Accounts 2018

293

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

in the Superior and Federal Courts in Canada relating to the market for US dollar-denominated supranational sovereign and agency 
bonds; and

•  putative class actions brought in the US District Court for the Northern District of Texas and a claim issued in the High Court of 

England and Wales in connection with HSBC Bank plc’s role as a correspondent bank to Stanford International Bank Ltd from 2003 to 
2009.

There are many factors that may affect the range of outcomes, and the resulting financial impact, of these matters, which could be 
significant.

36 Related party transactions

Related parties of the Group and HSBC Holdings include subsidiaries, associates, joint ventures, post-employment benefit plans for HSBC 
employees, Key Management Personnel (‘KMP’) as defined by IAS 24, close family members of KMP and entities that are controlled or 
jointly controlled by KMP or their close family members. KMP are defined as those persons having authority and responsibility for 
planning, directing and controlling the activities of HSBC Holdings. These individuals also constitute ‘senior management’ for the 
purposes of the Hong Kong Listing Rules. Following a review of the application of IAS 24, it was determined that the roles of Chief Legal 
Officer, Group Head of Internal Audit, Group Chief Human Resources Officer, Group Chief Compliance Officer, Chief Communications 
Officer and Group Chief of Staff did not meet the criteria for KMP as provided for in the standard.

Particulars of transactions with related parties are tabulated below. The disclosure of the year-end balance and the highest amounts 
outstanding during the year is considered to be the most meaningful information to represent the amount of the transactions and 
outstanding balances during the year.

Key Management Personnel

Details of Directors’ remuneration and interest in shares are disclosed in the Directors’ remuneration report on pages 172 to 206. IAS 24 
‘Related party disclosures’ requires the following additional information for key management compensation.

Compensation of Key Management Personnel

Short-term employee benefits

Other long-term employee benefits

Share-based payments

Year ended 31 Dec

Shareholdings, options and other securities of Key Management Personnel

Number of options held over HSBC Holdings ordinary shares under employee share plans

Number of HSBC Holdings ordinary shares held beneficially and non-beneficially

At 31 Dec

Transactions and balances during the year with Key Management Personnel

2018

$m

52

6

34

92

2017

$m

43

5

35

83

2018

(000s)

24

17,940

17.964

2016

$m

41

5

37

83

2017

(000s)

15

22,609

22,624

Key Management Personnel

Advances and credits

Guarantees

Deposits

Footnotes

1

2

2018

2017

Balance at
31 Dec

Highest amounts 
outstanding
during year

Balance
at 31 Dec

Highest amounts 
outstanding
during year

$m

169

0.6

352

$m

288

0.6

924

$m

329

6

300

$m

334

52

893

1 

Includes Key Management Personnel, close family members of Key Management Personnel and entities that are controlled or jointly controlled by Key Management 
Personnel or their close family members. 

2  Advances and credits entered into by subsidiaries of HSBC Holdings during 2018 with Directors, disclosed pursuant to Section 413 of the Companies Act 2006, totalled 

$1m (2017: $2m).

Some of the transactions were connected transactions as defined by the Rules Governing The Listing of Securities on The Stock 
Exchange of Hong Kong Limited, but were exempt from any disclosure requirements under the provisions of those rules. The above 
transactions were made in the ordinary course of business and on substantially the same terms, including interest rates and security, as 
for comparable transactions with persons of a similar standing or, where applicable, with other employees. The transactions did not 
involve more than the normal risk of repayment or present other unfavourable features.

Associates and joint ventures

The Group provides certain banking and financial services to associates and joint ventures including loans, overdrafts, interest and non-
interest bearing deposits and current accounts. Details of the interests in associates and joint ventures are given in Note 18.

294

HSBC Holdings plc Annual Report and Accounts 2018

Transactions and balances during the year with associates and joint ventures

Unsubordinated amounts due from joint ventures

Unsubordinated amounts due from associates

Subordinated amounts due from associates

Amounts due to associates 

Amounts  due to joint ventures

Guarantees and commitments

2018

2017

Highest balance 
during the year

Balance at
31 Dec

Highest balance 
during the year

Balance at
31 Dec

$m

130

3,887

—

2,020

22

790

$m

115

3,000

—

273

22

523

$m

138

3,104

411

2,617

—

654

$m

119

2,537

411

1,232

—

665

The above outstanding balances arose in the ordinary course of business and on substantially the same terms, including interest rates 
and security, as for comparable transactions with third-party counterparties.

Post-employment benefit plans

At 31 December 2018, $4.4bn (2017: $5.3bn) of HSBC post-employment benefit plan assets were under management by
HSBC companies, earning management fees of $8m in 2018 (2017: $8m). At 31 December 2018, HSBC’s post-employment
benefit plans had placed deposits of $297m (2017: $875m) with its banking subsidiaries, earning interest payable to the schemes
of nil (2017: nil). The above outstanding balances arose from the ordinary course of business and on substantially the same terms, 
including interest rates and security, as for comparable transactions with third-party counterparties.

The HSBC Bank (UK) Pension Scheme enters into swap transactions with HSBC to manage inflation and interest rate sensitivity of its 
liabilities and selected assets. At 31 December 2018, the gross notional value of the swaps was $10.5bn (2017: $11.3bn); these swaps 
had a positive fair value to the scheme of $1.0bn (2017: $1.0bn); and HSBC had delivered collateral of $1.0bn (2017: $1.0bn) to the 
scheme in respect of these arrangements. All swaps were executed at prevailing market rates and within standard market bid/offer 
spreads.

HSBC Holdings

Details of HSBC Holdings’ subsidiaries are shown in Note 39.

Transactions and balances during the year with subsidiaries

Assets

Cash and balances with HSBC undertakings

Loans and advances to HSBC undertakings designated at fair value

Derivatives 

Loans and advances to HSBC undertakings

Financial investments in HSBC undertakings

Investments in subsidiaries 

Total related party assets at 31 Dec

Liabilities

Amounts owed to HSBC undertakings

Derivatives

Subordinated liabilities

Total related party liabilities at 31 Dec

Guarantees and commitments

2018

2017

Highest balance
during the year

Balance at
31 Dec

Highest balance
during the year

$m

$m

$m

16,473

23,513

1,235

77,311

—

160,231

278,763

2,040

3,639

892

6,571

11,629

3,509

23,513

707

56,144

—

160,231

244,104

949

2,159

892

4,000

8,627

Balance at
31 Dec

$m

1,985

11,944

2,388

76,627

4,264

92,930

1,985

11,944

2,796

89,810

4,264

95,850

206,649

190,138

2,906

4,904

892

8,702

9,692

2,571

3,082

892

6,545

7,778

The above outstanding balances arose in the ordinary course of business and on substantially the same terms, including interest rates 
and security, as for comparable transactions with third-party counterparties.

Some employees of HSBC Holdings are members of the HSBC Bank (UK) Pension Scheme, which is sponsored by a separate Group 
company. HSBC Holdings incurs a charge for these employees equal to the contributions paid into the scheme on their behalf. Disclosure 
in relation to the scheme is made in Note 6.

HSBC Holdings plc Annual Report and Accounts 2018

295

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

37 Effects of reclassification upon adoption of IFRS 9

Reconciliation of consolidated balance sheet at 31 December 2017 and 1 January 2018

IFRS 9 reclassification to

IAS 39
carrying
amount at
31 Dec
2017

Other
changes
in
classifi-
cation

Fair
value
through
profit
and loss

Fair
value
through
other
compre-
hensive
income

Amorti-
sed cost

IFRS 9 
remeasure
ment 
including 
expected 
credit 
losses4

Carrying
amount
post
reclassifi-
cation

IFRS 9
carrying
amount at
1 Jan 2018

IAS 39
measurement
category

IFRS 9
measurement
category

Footnotes

$m

$m

$m

$m

$m

$m

$m

$m

Assets

Cash and balances
at central banks

Items in the course
of collection from
other banks

Hong Kong
Government
certificates of
indebtedness

Amortised
cost

Amortised
cost

180,624

Amortised
cost

Amortised
cost

6,628

—

—

Amortised
cost

Amortised
cost

34,186

—

Trading assets

1, 3

FVPL

FVPL

287,995

4,329

—

—

—

9

—

—

—

180,624

(3)

180,621

—

6,628

—

6,628

—

—

34,186

— (37,924)

254,409

—

1

34,186

254,410

Financial assets
designated and
otherwise
mandatorily
measured at fair
value through profit
or loss

Derivatives

Loans and advances
to banks

Loans and advances
to customers

Reverse repurchase
agreements – non-
trading

Financial
investments

Prepayments,
accrued income and
other assets

Current tax assets

Interests in
associates and joint
ventures

Goodwill and
intangible assets

Deferred tax assets

Total assets

2,5,6,7

1, 2, 3

1, 2, 3

FVPL

FVPL

Amortised
cost

Amortised
cost

FVPL

FVPL

Amortised
cost

Amortised
cost

29,464

313

10,055

219,818

—

—

90,393

(7,099)

(712)

962,964

(7,458)

(3,903)

Amortised
cost

Amortised
cost

201,553

—

—

(3)

—

—

—

—

(115)

39,714

219,818

32

—

39,746

219,818

82,582

(23)

82,559

—

—

24

951,627

(1,890)

949,737

—

201,553

—

201,553

5, 13

6, 13

5

1, 7

8

9

FVOCI
(Available-for-
sale – debt
instruments)

FVOCI
(Available-for-
sale – equity
instruments)

FVOCI

332,240

— (3,131)

83

(7,026)

322,166

(3)

322,163

FVOCI

3,917

— (2,104)

—

—

1,813

—

1,813

Amortised
cost

Amortised
cost

Amortised
cost

Amortised
cost

52,919

—

—

(80)

7,141

59,980

(457)

59,523

67,191

9,915

(214)

— 37,900

114,792

(15)

114,777

N/A

N/A

N/A

N/A

N/A

1,006

N/A

22,744

N/A

N/A

23,453

4,676

2,521,771

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

1,006

—

1,006

22,744

(942)

21,802

23,453

4,676

(79)

38

23,374

4,714

— 2,521,771

(3,341) 2,518,430

For footnotes, see page 299.

296

HSBC Holdings plc Annual Report and Accounts 2018

Reconciliation for consolidated balance sheet at 31 December 2017 and 1 January 2018 (continued)

IFRS 9 reclassification to

IAS 39
carrying
amount at
31 Dec 2017

Other
changes in
classification

Fair
value
through
profit
and
loss

Fair value
through other
comprehensive
income

Amortised
cost

Carrying
amount post-
reclassification

IFRS 9 
remeasurement 
including 
expected credit 
losses4

IFRS 9
carrying
amount at
1 Jan 2018

$m

$m

$m

$m

$m

$m

$m

$m

Footnotes

Measurement 
category13

1

1

Amortised
cost

Amortised
cost

Amortised
cost

Amortised
cost

Liabilities

Hong Kong
currency notes in
circulation

Deposits by banks

Customer accounts

Repurchase
agreements – non-
trading

Items in the course
of transmission to
other banks

34,186

—

69,922

(5,430)

1,364,462

(4,235)

130,002

Amortised
cost

6,850

—

—

Trading liabilities

1, 11

FVPL

184,361

(103,497)

Financial liabilities
designated at fair
value

Derivatives

Debt securities in
issue

Accruals, deferred
income and other
liabilities
Current tax
liabilities

Liabilities under
insurance
contracts

Provisions

Deferred tax
liabilities

Subordinated
liabilities

Total liabilities

9, 10, 11

10

1, 10

FVPL

FVPL

Amortised
cost

Amortised
cost

94,429

216,821

64,546

59,267

—

—

45,907

53,895

N/A

928

9

14

10

N/A

N/A

N/A

Amortised
cost

85,667

4,011

1,982

19,826

2,323,900

—

—

—

—

—

—

For footnotes, see page 299.

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

34,186

64,492

—

—

34,186

64,492

1,360,227

— 1,360,227

130,002

—

130,002

2,095

66,641

(105)

66,536

(9,699)

—

143,997

216,821

124

99,926

6,850

80,864

928

85,667

4,011

—

—

9

—

6,850

80,864

144,006

216,821

—

—

99,926

928

(69)

284

85,598

4,295

1,982

(368)

1,614

7,480

27,306

(1,445)

25,861

—

2,323,900

(1,694) 2,322,206

IAS 39 carrying
amount at 31 Dec
2017

IFRS 9
reclassification

Carrying amount
post
reclassification

IFRS 9
remeasurement
including expected
credit losses

Carrying amount
at 1 January 2018

Footnotes

$m

12

14

10,160

10,177

22,250

7,664

139,999

190,250

7,621

197,871

$m

—

—

—

(960)

960

—

—

—

$m

10,160

10,177

22,250

6,704

140,959

190,250

7,621

197,871

$m

—

—

—

(61)

(1,545)

(1,606)

(41)

(1,647)

$m

10,160

10,177

22,250

6,643

139,414

188,644

7,580

196,224

Equity

Called up share capital

Share premium account

Other equity instruments

Other reserves

Retained earnings

Total shareholders equity

Non-controlling interests

Total equity

For footnotes, see page 299.

HSBC Holdings plc Annual Report and Accounts 2018

297

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Reconciliation of impairment allowance under IAS 39 and provision under IAS 37 to expected credit losses under IFRS 9

Reclassification to

Remeasurement

Fair value
through
profit and
loss

Fair value
through other
comprehensive

income Amortised cost

Stage 3

Stage 1 &
Stage 2

Total

IAS 39 measurement
category

$m

$m

$m

$m

$m

$m

Financial assets at amortised cost

IAS 39 impairment allowance at 31 Dec 2017

Cash and balances at central banks

Items in the course of collection from other banks

Hong Kong Government certificates of
indebtedness

Loans and advances to banks

Loans and advances to customers

Reverse repurchase agreements – non-trading

Financial investments

Prepayments, accrued income and other assets

Expected credit loss allowance at 1 Jan 2018

Loan commitments and financial guarantee
contracts

IAS 37 provisions at 31 Dec 2017

Provisions (loan commitments and financial
guarantees)

Expected credit loss provision at 1 Jan 2018

Amortised cost (Loans
and receivables)

Amortised cost (Loans
and receivables)

Amortised cost (Loans
and receivables)

Amortised cost (Loans
and receivables)

Amortised cost (Loans
and receivables)

Amortised cost (Loans
and receivables)

Amortised cost (Held to
maturity)

Amortised cost (Loans
and receivables)

—

—

—

—

(31)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

3

—

7,532

3

—

—

3

—

—

22

23

—

—

—

1

629

1,261

1,859

—

—

—

—

13

47

—

16

47

9,480

253

284

537

N/A

N/A

N/A

N/A

74

210

The pre-tax net asset impact of additional impairment allowances on adoption of IFRS 9 is $2,232m; $1,948m in respect of financial 
assets at amortised cost and $284m related to loan commitments and financial guarantee contracts. Total expected credit loss allowance 
at 1 January 2018 is $9,480m in respect of financial assets at amortised cost, and $537m related to loan commitments and financial 
guarantee contracts.

Effects of reclassification upon adoption of IFRS 9

Reclassified from available-for-sale to amortised cost

Other financial assets held at amortised cost

5,781

5,876

Carrying amount
at 31 Dec 2018

Fair value at
31 Dec 2018

Footnotes

$m

$m

Reclassified from fair value through profit and loss to
amortised cost or fair value though other
comprehensive income

Debt securities in issue

Subordinated liabilities

For footnotes, see page 299.

15

16

1,939

5,872

1,823

6,635

Assuming no reclassification

Fair value
gains/(losses)
recognised in
profit or loss

Fair value gains/
(losses)
recognised in
other
comprehensive
income

$m

N/A

60

246

$m

(438)

237

644

Interest
revenue/
(expense)

$m

N/A

(80)

(323)

298

HSBC Holdings plc Annual Report and Accounts 2018

Footnotes to ‘Effect of reclassification upon 
adoption of IFRS 9’ 

1

2

3

4

5

6

7

8

Settlement accounts, cash collateral and margin receivables of $37,900m
have been reclassified from ‘Trading assets’ to ‘Prepayments, accrued
income and other assets’ as a result of the assessment of the business
model in accordance with IFRS 9.
Settlement accounts, cash collateral and margin receivables previously
presented as ‘Loans and advances to banks' of $5,939m and 'Loans and
advances to customers’ of $3,976m have been re-presented in
‘Prepayments, accrued income and other assets’ to ensure consistent
presentation of all such balances. Settlement accounts, cash collateral
and margin payables previously presented as ‘Trading liabilities’ of
$44,230m, ‘Deposits by banks’ of $5,430m and ‘Customer accounts’ of
$4,235m have been re-presented in 'Accruals, deferred income and other
liabilities’. This change in presentation for financial liabilities is considered
to provide more relevant information, given the change in presentation
for the financial assets. These changes in presentation for financial assets
and liabilities have had no effect on measurement of these items and
therefore on ‘Retained earnings’.

'Loans and advances to customers' of $3,903m and 'Loans and advances
to banks' of $712m did not meet the 'solely payments of principal and
interest' (‘SPPI’) requirement for amortised cost classification under IFRS
9. As a result, these financial assets were reclassified to ‘Financial assets
designated and otherwise mandatorily measured at fair value through
profit or loss’.

Stock borrowing assets of $4,642m have been reclassified from ‘Loans
and advances to banks and customers’ to ‘Trading assets’. The change in
measurement is a result of the determination of the global business
model for this activity and will align the presentation throughout the
Group. 

IFRS 9 ECL decreased net assets by $2,232m, principally comprising of
$1,890m reduction in the carrying value of assets classified as 'Loans and
advances to customers' and $284m increase in 'Provisions' relating to
expected credit losses on loan commitments and financial guarantee
contracts.

Debt instruments of $3,131m previously classified as available-for-sale
under IAS 39 did not meet the SPPI requirement for FVOCI classification.
As a result, these financial assets were classified as ‘Financial assets
designated and otherwise mandatorily measured at fair value through
profit or loss’ upon adoption of IFRS 9.  Debt instruments of $7,026m
previously classified as available-for-sale under IAS 39, have been
reclassified to amortised cost as a result of ‘hold to collect’ business
model classification under IFRS 9. This resulted in a $441m downward
remeasurement of the financial assets now measured at amortised cost
excluding expected credit losses.

$2,104m of available-for-sale non-traded equity instruments have been
reclassified as ‘Financial assets designated and otherwise mandatorily
measured at fair value through profit or loss’ in accordance with IFRS 9.
The Group has elected to apply the FVOCI option under IFRS 9 for the
remaining $1,813m.

$214m of other financial assets measured at amortised cost under IAS 39
did not meet the SPPI requirement for amortised cost classification under
IFRS 9. As a result, these financial assets were classified as ‘Financial
assets designated and otherwise mandatorily measured at fair value
through profit or loss’.

'Interests in associates and joint ventures' includes the consequential 
downward remeasurement of our interests in associates and joint 
ventures as a result of these entities applying IFRS 9 of $942m. The effect 
of IFRS 9 on the carrying value of investments in associates has been 
updated from the estimate disclosed in our Annual Report and Accounts 
2017 as a result of those entities publicly reporting their expected 
transition impacts.

9

10

Changes in the classification and measurement of financial assets held in
our insurance business and the recognition of ECL under IFRS 9 has
resulted in secondary impacts on the present value of in-force long-term
insurance business ('PVIF') and liabilities to holders of insurance and
investment contracts. The gross carrying value of PVIF reported in
‘Goodwill and intangible assets’ and liabilities reported in ‘Liabilities under
insurance contracts’ has decreased by $79m and $69m respectively.
Liabilities reported under ‘Financial liabilities designated at fair value’
have increased by $9m.
As permitted by IFRS 9, fair value designations have been revoked for 
certain long-dated liabilities where the accounting mismatch will be 
better mitigated by undertaking fair value hedge accounting, resulting in 
reclassifications of $7,110m from 'Financial liabilities designated at fair 
value’ to 'Subordinated liabilities' measured at amortised cost and 
$2,095m from ‘Financial liabilities designated at fair value’ to ‘Debt 
securities in issue’ measured at amortised cost. A further $124m of 
associated accrued interest has been reclassified to ‘Accruals, deferred 
income and other liabilities’. In addition, as required by IFRS 9, fair value 
designations have been revoked where accounting mismatches no longer 
exist, resulting in a further $370m of ‘Subordinated  liabilities' being 
measured at amortised cost. Together, these changes result in the 
financial liabilities now being measured at amortised cost, decreasing 
'Debt securities in issue' by $105m and 'Subordinated Liabilities' by 
$1,445m.

11 We have considered market practices for the presentation of $59,267m
of financial liabilities containing both deposit and derivative components.
We have concluded that a change in accounting policy and presentation
from ‘Trading liabilities’ would be appropriate, since it would better align
with the presentation of similar financial instruments by peers and
therefore provide more relevant information about the effect of these
financial liabilities on our financial position and performance. As a result,
rather than being classified as held for trading, we will designate these
financial liabilities as at fair value through profit or loss since they are
managed and their performance evaluated on a fair value basis.
Consequently, changes in fair value of these instruments attributable to
changes in own credit risk are recognised in other comprehensive
income rather than profit or loss. For 2017, a restatement would have
increased ‘Net income from financial instruments held for trading or
managed on a fair value basis’ by $545m and increased tax expense by
$168m, with an equivalent net decrease in other comprehensive income.

12 While IFRS 9 ECL has no effect on the carrying value of FVOCI financial 
assets, which remain measured at fair value, the adoption of IFRS 9 
results in a transfer from the FVOCI reserve (formerly AFS reserve) to 
retained earnings to reflect the cumulative impairment recognised in 
profit or loss in accordance with IFRS 9 (net of impairment losses 
previously recognised in profit or loss under IAS 39). The amount 
transferred from 'Other reserves' to 'Retained earnings' was $61m. The 
resulting cumulative expected credit losses recognised in ‘Retained 
earnings’ on financial assets measured at FVOCI on adoption of IFRS 9 is 
$184m. In addition, the cumulative AFS reserve relating to financial 
investments reclassified to 'Financial assets designated and otherwise 
mandatorily measured at fair value through profit or loss’ in accordance 
with IFRS 9 has been transferred to retained earnings.

13 Measurement refers to that under IAS 39 and IFRS 9. Financial

investments measured under fair value through other comprehensive
income were measured as available-for-sale instruments under IAS 39.

14

15

16

The effect of IFRS 9 remeasurement has been updated from the estimate 
disclosed in our Annual Report and Accounts 2017 as a result of our 
associates publicly reporting their transition impacts.  

The effective interest rate on the issued debt security reclassified at 1
January 2018 was 4.05%.

Effective interest rate on subordinated liabilities reclassified at 1 January
2018 were 3.16%, 5.34%, 6.57% and 7.69%.

HSBC Holdings plc Annual Report and Accounts 2018

299

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Reconciliation of HSBC Holdings balance sheet at 31 December 2017 and 1 January 2018

IFRS 9 reclassification to

IAS 39
carrying
amount at
31 Dec
2017

Other
changes
in
classifi-
cation

Fair
value
through
profit
and loss

Fair
value
through
other
compre-
hensive
income

Carrying
amount
post-
reclassifi-
cation

Amorti-
sed
cost

IFRS 9
remeasur-
ment
including
expected
credit
losses

IFRS 9
carrying
amount at
1 Jan 2018

IAS 39
measurement
category

IFRS 9
measurement
category

Footnotes

$m

$m

$m

$m

$m

$m

$m

$m

1

1

Assets

Cash and balances
with HSBC
undertakings

Financial assets
designated and
otherwise
mandatorily
measured at fair
value through profit
or loss

Derivatives

Loans and advances
to HSBC
undertakings

Financial investments

Prepayments,
accrued income and
intangible assets

Current tax assets

Investment in
subsidiaries

Deferred tax assets

Total assets

Amortised

cost Amortised cost

1,985

—

—

—

—

1,985

—

1,985

FVPL

FVPL

Amortised

FVPL

FVPL

11,944

2,388

cost Amortised cost

76,627

—

—

—

4,264

—

—

—

—

—

—

—

16,208

2,388

—

—

16,208

2,388

—

76,627

—

76,627

FVOCI
(Available for
sale – debt
instruments)

FVOCI
(Available for
sale – equity
instruments)

Amortised
cost (Debt
instruments
held to

FVPL

4,264

— (4,264)

—

—

FVOCI

—

—

—

—

—

maturity) Amortised cost

—

Amortised

cost Amortised cost

N/A

N/A

N/A

N/A

N/A

N/A

662

379

92,930

555

191,734

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

662

379

92,930

555

191,734

—

—

—

—

—

—

(175)

(175)

—

—

—

662

379

92,930

380

191,559

IFRS 9 reclassification to

IAS 39
measurement
category

IAS 39
carrying
amount at
31 Dec 2017

Other
changes in
classification

Fair
value
through
profit
and
loss

Fair value
through other
comprehensive
income

Amortised
cost

Carrying
amount post-
reclassification

IFRS 9
remeasurement
including
expected credit
losses

IFRS 9
carrying
amount at
1 Jan 2018

Footnotes

$m

$m

$m

$m

$m

$m

$m

$m

Liabilities

Amount owed to
HSBC
undertakings

Financial liabilities
designated at fair
value

Derivatives

Debt securities in
issue

Accruals, deferred
income and other
liabilities

Subordinated
liabilities

Total liabilities

2

2

2

Amortised
cost

2,571

FVPL

30,890

Amortised
cost

Amortised
cost

Amortised
cost

Amortised
cost

3,082

34,258

1,269

15,877

87,947

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

2,571

(5,402)

25,488

—

—

75

5,327

—

3,082

34,258

1,344

21,204

87,947

—

—

—

—

—

2,571

25,488

3,082

34,258

1,344

(1,065)

20,139

(1,065)

86,882

300

HSBC Holdings plc Annual Report and Accounts 2018

Reconciliation for HSBC Holdings balance sheet at 31 December 2017 and 1 January 2018 (continued)

Equity

Called up share capital

Share premium account

Other equity instruments

Other reserves

Retained earnings

Total equity

IAS 39 carrying
amount at 31 Dec
2017

IFRS 9
reclassification

Carrying amount
post-
reclassification

IFRS 9
remeasurement
including expected
credit losses

Carrying amount
at 1 January 2018

Footnotes

$m

10,160

10,177

22,107

37,440

23,903

103,787

$m

—

—

—

(59)

59

—

$m

10,160

10,177

22,107

37,381

23,962

103,787

$m

—

—

—

—

890

890

$m

10,160

10,177

22,107

37,381

24,852

104,677

1 

2 

 $4,264 of available-for-sale assets have been reclassified as ‘Financial assets designated and otherwise mandatorily measured at fair value through profit or loss’ in 
accordance with IFRS 9.
 As permitted by IFRS 9, fair value designations have been revoked for certain long-dated liabilities where the accounting mismatch will be better mitigated by 
undertaking fair value hedge accounting, resulting in reclassifications of $5,402m from 'Financial liabilities designated at fair value’ to ‘Subordinated liabilities’ measured 
at amortised cost.

38 Events after the balance sheet date

In its assessment of events after the balance sheet date, HSBC considered, among others, the events related to the process of the UK’s 
withdrawal from the European Union that occurred between 31 December 2018 and the date when the financial statements were 
authorised for issue, and concluded that no adjustments to the financial statements were required. 

A fourth interim dividend for 2018 of $0.21 per ordinary share (a distribution of approximately $4,205m) was declared by the Directors 
after 31 December 2018. These accounts were approved by the Board of Directors on 19 February 2019 and authorised for issue.

39 HSBC Holdings’ subsidiaries, joint ventures and associates

In accordance with section 409 of the Companies Act 2006 a list of HSBC Holdings plc subsidiaries, joint ventures and associates, the 
registered office address and the effective percentage of equity owned at 31 December 2018 are disclosed below.

Unless otherwise stated, the share capital comprises ordinary or common shares that are held by Group subsidiaries. The ownership 
percentage is provided for each undertaking. The undertakings below are consolidated by HSBC unless otherwise indicated.

HSBC Holdings plc Annual Report and Accounts 2018

301

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Subsidiaries

Subsidiaries

% of share class
held by immediate
parent company (or
by the Group where
this varies)

Footnotes

Subsidiaries

% of share class
held by immediate
parent company (or
by the Group where
this varies)

ACN 087 652 113 Pty Limited (in liquidation)

100.00

Almacenadora Banpacifico S.A. (in liquidation)

99.99

Assetfinance December (F) Limited

Assetfinance December (H) Limited

Assetfinance December (M) Limited

Assetfinance December (P) Limited

Assetfinance December (R) Limited

Assetfinance June (A) Limited

Assetfinance June (D) Limited

Assetfinance Limited

Assetfinance March (B) Limited

Assetfinance March (D) Limited

Assetfinance March (F) Limited

Assetfinance September (F) Limited

Assetfinance September (G) Limited

B&Q Financial Services Limited

Banco Nominees (Guernsey) Limited

Banco Nominees 2 (Guernsey) Limited

Banco Nominees Limited

Bank of Bermuda (Cayman) Limited

Beau Soleil Limited Partnership

Beijing Miyun HSBC Rural Bank Company
Limited

Billingsgate Nominees Limited

Canada Crescent Nominees (UK) Limited

Canada Square Nominees (UK) Limited

Canada Water Nominees (UK) Limited (in
liquidation)

Capco/Cove, Inc.

Card-Flo #1, Inc.

Card-Flo #3, Inc.

CC&H Holdings LLC

CCF & Partners Asset Management Limited

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

n/a

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

n/a

99.99

CCF Charterhouse GmbH & Co Asset Leasing
KG (in liquidation)

n/a

CCF Charterhouse GmbH (in liquidation)

100.00

(99.99)

CCF Holding (LIBAN) S.A.L. (in liquidation)

74.99

Charterhouse Administrators (D.T.) Limited

100.00

(99.99)

Charterhouse Development Limited (in
liquidation)

Charterhouse Management Services Limited

Charterhouse Pensions Limited

Chongqing Dazu HSBC Rural Bank Company
Limited

Chongqing Fengdu HSBC Rural Bank
Company Limited

Chongqing Rongchang HSBC Rural Bank
Company Limited

CL Residential Limited (in liquidation)

COIF Nominees Limited

Cordico Management AG

Corhold Limited

100.00

100.00

100.00

100.00

100.00

100.00

100.00

n/a

100.00

100.00

Corsair IV Financial Services Capital Partners

n/a

Dalian Pulandian HSBC Rural Bank Company
Limited

Decision One Mortgage Company, LLC

Dem 5

Dem 9

Dempar 1

Dempar 4

100.00

n/a

100.00

100.00

100.00

100.00

Desarrollo Turistico, S.A. de C.V. (in liquidation) 99.99

Elysees GmbH (in liquidation)

Elysées Immo Invest

Equator Holdings Limited (in liquidation)

100.00

100.00

100.00

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

16

18

19

19

19

19

19

19

19

19

20

19

19

19

19

21

22

22

23

24

7, 25

12, 26

19

19

19

19

27

28

29

7, 30

19

7, 31

4, 31

1, 32

19

36

19

19

12, 33

12, 34

12, 35

36

7, 19

37

38

7, 49

12, 39

7, 40

4, 41

4, 41

4, 42

4, 42

18

11, 31

4, 43

19

302

HSBC Holdings plc Annual Report and Accounts 2018

Eton Corporate Services Limited

Far East Leasing SA (in liquidation)

Fdm 5 SAS

FEPC Leasing Ltd. (in liquidation)

Finanpar 2

Finanpar 7

Flandres Contentieux S.A.

Foncière Elysées

Forward Trust Rail Services Limited (in
liquidation)

Fujian Yongan HSBC Rural Bank Company
Limited

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

Footnotes

22

44

4, 41

3, 45

4, 43

4, 43

1, 4, 46

4, 42

19

12, 47

Fulcher Enterprises Company Limited

100.00

(62.14)

48

Fundacion HSBC, A.C.

Giller Ltd.

Global Payments Technology Mexico 
S.A. De C.V.

GPIF Co-Investment, LLC

Griffin International Limited

Grundstuecksgesellschaft Trinkausstrasse
Kommanditgesellschaft

Grupo Financiero HSBC, S. A. de C. V.

Guangdong Enping HSBC Rural Bank
Company Limited

Hang Seng (Nominee) Limited

Hang Seng Bank (China) Limited

Hang Seng Bank (Trustee) Limited

Hang Seng Bank Limited

Hang Seng Bullion Company Limited

Hang Seng Credit Limited

Hang Seng Data Services Limited

Hang Seng Finance Limited

Hang Seng Financial Information Limited

Hang Seng Futures Limited (in liquidation)

Hang Seng Indexes Company Limited

Hang Seng Insurance Company Limited

Hang Seng Investment Management Limited

Hang Seng Investment Services Limited

Hang Seng Life Limited

Hang Seng Real Estate Management Limited

Hang Seng Securities Limited

Hang Seng Security Management Limited

Hang Seng Qianhai Fund Management
Company Limited

Haseba Investment Company Limited

HFC Bank Limited (in liquidation)

Hg Janus A Co-Invest L.P.

High Time Investments Limited

HITG Administration GmbH

Honey Green Enterprises Ltd.

Hongkong International Trade Finance
(Holdings) Limited (in liquidation)

Household Capital Markets LLC

Household Finance Corporation III

Household International Europe Limited (in
liquidation)

Household Pooling Corporation

HRMG Nominees Limited

HSBC (BGF) Investments Limited

HSBC (General Partner) Limited

HSBC (Guernsey) GP PCC Limited

HSBC (Kuala Lumpur) Nominees Sdn Bhd

HSBC (Malaysia) Trustee Berhad

HSBC (Singapore) Nominees Pte Ltd

99.99

100.00

100.00

(99.99)

n/a

100.00

(62.14)

(62.14)

(62.14)

(62.14)

(62.14)

(62.14)

(62.14)

(62.14)

(62.14)

(62.14)

(62.14)

(62.14)

(62.14)

(62.14)

(62.14)

(62.14)

(62.14)

(43.49)

(62.14)

(62.14)

n/a

99.99

100.00

100.00

100.00

100.00

62.14

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

70.00

100.00

100.00

n/a

100.00

100.00

100.00

100.00

n/a

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

1, 11, 18

27

18

7, 29

19

7, 50

18

12, 51

48

12, 54

48

48

48

48

48

48

48

48

48

48

48

48

48

48

48

48

12, 189

48

36

7, 210

48

55

56

19

7, 29

29

3, 36

58

22

19

2, 60

22

61

62

63

% of share class
held by immediate
parent company (or
by the Group where
this varies)

Footnotes

Subsidiaries

% of share class
held by immediate
parent company (or
by the Group where
this varies)

Footnotes

Subsidiaries

HSBC Administradora de Inversiones S.A.

HSBC Agency (India) Private Limited

HSBC Alpha Funding (UK) Holdings LP (in
liquidation)

HSBC Alternative Investments Limited

HSBC Amanah Malaysia Berhad

HSBC Amanah Takaful (Malaysia) Berhad

HSBC Americas Corporation (Delaware)

HSBC Argentina Holdings S.A.

HSBC Asia Holdings (UK) Limited

HSBC Asia Holdings B.V.

HSBC Asia Holdings Limited

HSBC Asia Pacific Holdings (UK) Limited

HSBC Asset Finance (UK) Limited

HSBC Asset Finance Holdings Limited (in
liquidation)

HSBC Asset Finance M.O.G. Holdings (UK)
Limited

HSBC Asset Management (India) Private
Limited

HSBC Assurances Vie (France)

HSBC Australia Holdings Pty Limited

HSBC Bank (Chile)

HSBC Bank (China) Company Limited

HSBC Bank (General Partner) Limited

HSBC Bank (Mauritius) Limited

HSBC Bank (RR) (Limited Liability Company)

HSBC Bank (Singapore) Limited

HSBC Bank (Taiwan) Limited

HSBC Bank (Uruguay) S.A.

HSBC Bank (Vietnam) Ltd.

HSBC Bank A.S.

HSBC Bank Argentina S.A.

HSBC Bank Armenia cjsc

HSBC Bank Australia Limited

HSBC Bank Bermuda Limited

HSBC Bank Canada

HSBC Bank Capital Funding (Sterling 1) LP

HSBC Bank Capital Funding (Sterling 2) LP

HSBC Bank Egypt S.A.E

HSBC Bank Malaysia Berhad

HSBC Bank Malta p.l.c.

HSBC Bank Middle East Limited

HSBC Bank Middle East Limited,
Representative Office Morocco SARL

HSBC Bank Nominee (Jersey) Limited

HSBC Bank Oman S.A.O.G.

HSBC Bank Pension Trust (UK) Limited

HSBC Bank plc

HSBC Bank Polska S.A.

HSBC Bank USA, National Association

HSBC Branch Nominee (UK) Limited

HSBC Brasil Holding S.A.

HSBC Brasil S.A. Banco De Investimento

HSBC Broking Forex (Asia) Limited

HSBC Broking Futures (Asia) Limited

HSBC Broking Futures (Hong Kong) Limited

HSBC Broking Securities (Asia) Limited

(99.65)

(99.99)

(99.99)

(99.99)

100.00

100.00

n/a

100.00

100.00

49.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

70.00

100.00

100.00

100.00

n/a

n/a

94.54

100.00

70.03

100.00

100.00

100.00

51.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

HSBC Broking Securities (Hong Kong) Limited

100.00

HSBC Broking Services (Asia) Limited

HSBC Canadian Covered Bond (Legislative) GP
Inc

HSBC Canadian Covered Bond (Legislative)
Guarantor Limited Partnership

HSBC Capital (USA), Inc.

HSBC Capital Funding (Dollar 1) L.P.

HSBC Capital Limited

HSBC Card Services Inc.

100.00

100.00

n/a

100.00

n/a

100.00

100.00

64

65

7, 66

19

61

9, 61

29

67

19

3, 19

2, 68

5, 19

19

19

19

3, 69

4, 46

3, 5, 16

70

12, 71

60

72

13, 73

63

74

75

76

77

67

78

16

23

3, 79

7, 60

7, 60

80

61

81

5, 82

83

85

86

19

3, 19

3, 87

3, 88

19

89

89

68

68

68

68

68

68

90

7, 90

29

7, 60

68

29

HSBC Casa de Bolsa, S.A. de C.V., Grupo
Financiero HSBC

HSBC Cayman Services Limited

HSBC City Funding Holdings

HSBC Client Holdings Nominee (UK) Limited

99.99

100.00

100.00

100.00

HSBC Client Share Offer Nominee (UK) Limited 100.00

HSBC Columbia Funding, LLC

n/a

HSBC Corporate Advisory (Malaysia) Sdn Bhd

100.00

HSBC Corporate Finance (Hong Kong) Limited

100.00

HSBC Corporate Trustee Company (UK)
Limited

HSBC Custody Nominees (Australia) Limited

HSBC Custody Services (Guernsey) Limited

HSBC Daisy Investments (Mauritius) Limited

100.00

100.00

100.00

100.00

HSBC Diversified Loan Fund General Partner
Sarl

n/a

HSBC Electronic Data Processing (Guangdong)
Limited

HSBC Electronic Data Processing (Malaysia)
Sdn Bhd

100.00

100.00

HSBC Electronic Data Processing (Philippines),
Inc.

99.99

HSBC Electronic Data Processing India Private
Limited

HSBC Electronic Data Processing Lanka
(Private) Limited

HSBC Electronic Data Service Delivery (Egypt)
S.A.E.

HSBC Enterprise Investment Company (UK)
Limited

HSBC Epargne Entreprise (France)

HSBC Equator (UK) Limited (in liquidation)

HSBC Equipment Finance (UK) Limited

HSBC Equity (UK) Limited

HSBC Europe B.V.

HSBC Executor & Trustee Company (UK)
Limited

HSBC Factoring (France)

HSBC Finance (Brunei) Berhad

HSBC Finance (Netherlands)

HSBC Finance Corporation

HSBC Finance Limited

HSBC Finance Mortgages Inc.

HSBC Finance Transformation (UK) Limited

HSBC Financial Services (Lebanon) s.a.l.

HSBC Financial Services (Middle East) Limited
(in liquidation)

HSBC Financial Services (Uruguay) S.A. (in
liquidation)

HSBC France
HSBC Fund Services (Korea) Limited

HSBC Funding (UK) Holdings (active proposal
to strike off)

HSBC Germany Holdings GmbH

HSBC Global Asset Management (Bermuda)
Limited

HSBC Global Asset Management (Canada)
Limited

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

99.60

100.00

100.00

99.99

92.95

100.00

100.00

100.00

100.00

18

92

19

19

19

7, 29

61

68

19

16

22

94

7, 95

12, 96

97

98

99

100

101

19

(99.99)

4, 46

(99.99)

19

19

19

19

19

4, 42

102

2, 19

29

19

103

2, 19

104

105

106

4, 42

108

19

50

3, 23

79

50

HSBC Global Asset Management
(Deutschland) GmbH

100.00

(80.67)

HSBC Global Asset Management (France)

100.00

(99.99)

4, 110

HSBC Global Asset Management (Hong Kong)
Limited

HSBC Global Asset Management
(International) Limited (in liquidation)

100.00

100.00

HSBC Global Asset Management (Japan) K. K.

100.00

HSBC Global Asset Management (Malta)
Limited

100.00

(70.03)

25

111

112

113

HSBC Holdings plc Annual Report and Accounts 2018

303

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Notes on the financial statements

Subsidiaries

% of share class
held by immediate
parent company (or
by the Group where
this varies)

HSBC Global Asset Management (México),
S.A. de C.V., Sociedad Operadora de Fondos
de Inversión, Grupo Financiero HSBC

99.99

HSBC Global Asset Management (Oesterreich)
GmbH

100.00

(80.67)

HSBC Global Asset Management (Singapore)
Limited

100.00

HSBC Global Asset Management (Switzerland)
AG

100.00

(90.33)

HSBC Global Asset Management (Taiwan)
Limited

100.00

HSBC Global Asset Management (UK) Limited

100.00

HSBC Global Asset Management (USA) Inc.

100.00

HSBC Global Asset Management Holdings
(Bahamas) Limited

HSBC Global Asset Management Limited

HSBC Global Custody Nominee (UK) Limited

HSBC Global Custody Proprietary Nominee
(UK) Limited

HSBC Global Services (Canada) Limited

100.00

100.00

100.00

100.00

100.00

HSBC Global Services (China) Holdings Limited 100.00

HSBC Global Services (Hong Kong) Limited

HSBC Global Services (UK) Limited

HSBC Global Services Limited

HSBC Global Shared Services (India) Private
Limited (in liquidation)

HSBC Group Management Services Limited

HSBC Group Nominees UK Limited

HSBC Holdings B.V.

HSBC IM Pension Trust Limited

HSBC Infrastructure Limited

HSBC INKA Investment-AG TGV

HSBC Inmobiliaria (Mexico), S.A. de C.V.

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

116

19

117

118

2, 19

19

19

3, 119

19

68

19

2, 19

65

19

1, 2, 19

3, 19

1, 19

19

(99.99)

(80.67)

14, 120

HSBC Institutional Trust Services (Asia) Limited 100.00

HSBC Institutional Trust Services (Bermuda)
Limited

100.00

HSBC Institutional Trust Services (Ireland) DAC 100.00

(99.99)

HSBC Institutional Trust Services (Mauritius)
Limited

HSBC Institutional Trust Services (Singapore)
Limited

HSBC Insurance (Asia) Limited

HSBC Insurance (Asia-Pacific) Holdings
Limited

HSBC Insurance (Bermuda) Limited

HSBC Insurance (Singapore) Pte. Limited

HSBC Insurance Agency (USA) Inc.

HSBC Insurance Brokers (Philippines) Inc

HSBC Insurance Holdings Limited

HSBC Insurance Management Services
Limited (in liquidation)

HSBC Insurance Services (Lebanon) S.A.L. (in
liquidation)

HSBC Insurance Services Holdings Limited

HSBC International Finance Corporation
(Delaware)

HSBC International Holdings (Jersey) Limited
(in liquidation)

HSBC International Limited (in liquidation)

HSBC International Nominees Limited (in
liquidation)

HSBC International Trustee (BVI) Limited

HSBC International Trustee (Holdings) Pte.
Limited

HSBC International Trustee Limited

HSBC Inversiones S.A.

HSBC Inversiones y Servicios Financieros
Limitada (in liquidation)

HSBC InvestDirect (India) Limited

(99.99)

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

97.70

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

99.99

100.00

(99.99)

99.99

(99.54)

18

68

23

121

122

63

124

5, 125

23

63

117

127

2, 19

128

129

19

130

85

85

1, 131

10, 132

63

131

70

70

133

304

HSBC Holdings plc Annual Report and Accounts 2018

% of share class
held by immediate
parent company (or
by the Group where
this varies)

Footnotes

Footnotes

Subsidiaries

18

6, 114

63

HSBC InvestDirect Financial Services (India)
Limited

HSBC InvestDirect Sales & Marketing (India)
Limited

HSBC InvestDirect Securities (India) Private
Limited

HSBC Investment Bank Holdings B.V.

4, 115

HSBC Investment Bank Holdings Limited

HSBC Investment Company (Egypt) S.A.E (in
liquidation)

HSBC Investment Funds (Canada) Inc.

HSBC Investment Funds (Hong Kong) Limited

HSBC Investment Funds (Luxembourg) SA

HSBC Invoice Finance (UK) Limited

HSBC Iris Investments (Mauritius) Ltd (in
liquidation)

HSBC Issuer Services Common Depositary
Nominee (UK) Limited

HSBC Issuer Services Depositary Nominee
(UK) Limited

HSBC Latin America B.V.

HSBC Latin America Holdings (UK) Limited

HSBC Leasing (Asia) Limited

HSBC Leasing (France)

HSBC Life (International) Limited

HSBC Life (Property) Limited

HSBC Life (UK) Limited

HSBC Life Assurance (Malta) Limited

HSBC Life Insurance Company Limited

HSBC Lodge Funding (UK) Holdings (active
proposal to strike off)

HSBC LU Nominees Limited

HSBC Management (Guernsey) Limited

HSBC Markets (USA) Inc.

HSBC Marking Name Nominee (UK) Limited

HSBC Mexico, S.A., Institucion de Banca
Multiple, Grupo Financiero HSBC

100.00

(99.54)

99.99

(98.54)

99.99

(99.61)

(94.54)

(99.99)

(70.03)

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

50.00

100.00

100.00

100.00

100.00

100.00

100.00

(99.99)

HSBC Middle East Finance Company Limited

80.00

HSBC Middle East Holdings B.V.

HSBC Middle East Leasing Partnership

HSBC Middle East Securities L.L.C

HSBC Mortgage Corporation (Canada)

HSBC Mortgage Corporation (USA)

HSBC Nominees (Asing) Sdn Bhd

HSBC Nominees (Hong Kong) Limited

HSBC Nominees (New Zealand) Limited

HSBC Nominees (Tempatan) Sdn Bhd

HSBC North America Holdings Inc.

HSBC Odeme Sistemleri Bilgisayar Teknolojileri
Basin Yayin Ve Musteri Hizmetleri

HSBC Operational Services GmbH

HSBC Overseas Holdings (UK) Limited

HSBC Overseas Investments Corporation (New
York)

HSBC Overseas Nominee (UK) Limited

HSBC Participaciones (Argentina) S.A.

HSBC PB Corporate Services 1 Limited

HSBC PB Services (Suisse) SA

HSBC Pension Trust (Ireland) DAC

HSBC Pensiones, S.A.

HSBC PI Holdings (Mauritius) Limited

HSBC Portfoy Yonetimi A.S.

HSBC Preferential LP (UK)

HSBC Private Bank (C.I.) Limited

HSBC Private Bank (Luxembourg) S.A.

HSBC Private Bank (Monaco) SA

HSBC Private Bank (Suisse) SA

HSBC Private Bank (UK) Limited

100.00

n/a

49.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

99.99

n/a

100.00

100.00

100.00

100.00

100.00

100.00

100.00

99.99

100.00

100.00

100.00

100.00

100.00

99.99

100.00

100.00

(99.99)

(99.98)

133

65

3, 133

19

19

1, 134

5, 135

25

136

138

139

19

19

19

2, 19

68

4, 41

23

124

19

113

140

19

19

22

29

19

18

141

2, 3, 82

7, 142

9, 143

144

29

61

68

145

61

3, 29

146

7, 147

2, 19

149

19

67

150

151

121

152

122

153

19

22

136

4, 155

151

19

Subsidiaries

% of share class
held by immediate
parent company (or
by the Group where
this varies)

Footnotes

Subsidiaries

% of share class
held by immediate
parent company (or
by the Group where
this varies)

Footnotes

HSBC Private Bank International

HSBC Private Banking Holdings (Suisse) SA

HSBC Private Banking Nominee 3 (Jersey)
Limited

HSBC Private Equity Advisors LLC

100.00

100.00

100.00

n/a

HSBC Private Equity Investments (UK) Limited

100.00

HSBC Private Trustee (Hong Kong) Limited

HSBC Private Wealth Services (Canada) Inc.

HSBC Professional Services (India) Private
Limited

HSBC Property (UK) Limited

HSBC Property Funds (Holding) Limited

HSBC Provident Fund Trustee (Hong Kong)
Limited

HSBC Qianhai Securities Limited

HSBC Rail (UK) Limited (in liquidation)

HSBC Real Estate Leasing (France)

HSBC Realty Credit Corporation (USA)

HSBC REIM (France)

HSBC Representative Office (Nigeria) Limited

100.00

100.00

98.61

100.00

100.00

100.00

100.00

100.00

99.00

100.00

100.00

100.00

HSBC Retirement Benefits Trustee (UK) Limited 100.00

HSBC Retirement Services Limited

HSBC Savings Bank (Philippines) Inc.

HSBC Securities (Asia) Limited

HSBC Securities (Canada) Inc.

HSBC Securities (Egypt) S.A.E.

HSBC Securities (Japan) Limited

HSBC Securities (Philippines) Inc.

HSBC Securities (Singapore) Pte Limited

HSBC Securities (South Africa) (Pty) Limited

100.00

99.99

100.00

100.00

100.00

100.00

99.99

100.00

100.00

HSBC Securities (Taiwan) Corporation Limited

100.00

HSBC Securities (USA) Inc.

HSBC Securities and Capital Markets (India)
Private Limited

HSBC Securities Asia International Nominees
Limited

HSBC Securities Asia Nominees Limited

HSBC Securities Brokers (Asia) Limited

HSBC Securities Investments (Asia) Limited

HSBC Securities Services (Bermuda) Limited

HSBC Securities Services (Guernsey) Limited

HSBC Securities Services (Ireland) DAC

HSBC Securities Services (Luxembourg) S.A.

HSBC Securities Services Holding Limited

HSBC Securities Services Holdings (Ireland)
DAC

HSBC Seguros de Retiro (Argentina) S.A.

HSBC Seguros de Vida (Argentina) S.A.

HSBC Seguros, S.A de C.V., Grupo Financiero
HSBC

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC Services (France)

HSBC Services Japan Limited

HSBC Services USA Inc.

HSBC Servicios Financieros, S.A. de C.V

HSBC Servicios, S.A. DE C.V., Grupo
Financiero HSBC

HSBC SFH (France)

HSBC Software Development (Canada) Inc

HSBC Software Development (Guangdong)
Limited

HSBC Software Development (India) Private
Limited

HSBC Software Development (Malaysia) Sdn
Bhd

HSBC Specialist Investments Limited

HSBC Stockbrokers Nominee (UK) Limited

HSBC Technology & Services (China) Limited

100.00

99.99

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

99.99

100.00

99.99

100.00

100.00

99.99

99.99

99.99

100.00

100.00

100.00

100.00

100.00

100.00

100.00

156

151

150

7, 29

19

68

3, 157

65

19

19

68

HSBC Technology & Services (USA) Inc.

HSBC Transaction Services GmbH

100.00

100.00

HSBC Trinkaus & Burkhardt (International) S.A. 100.00

HSBC Trinkaus & Burkhardt AG

80.67

(80.67)

(80.67)

HSBC Trinkaus & Burkhardt Gesellschaft fur
Bankbeteiligungen mbH

100.00

(80.67)

HSBC Trinkaus Europa Immobilien-Fonds Nr. 5
GmbH

100.00

(80.67)

HSBC Trinkaus Family Office GmbH

HSBC Trinkaus Immobilien Beteiligungs KG

HSBC Trinkaus Real Estate GmbH

HSBC Trust Company (Canada)

HSBC Trust Company (Delaware), National
Association

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

99.98

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

(80.67)

(80.67)

(80.67)

(62.14)

(62.14)

(51.00)

12, 158

HSBC Trust Company (UK) Limited

19

4, 46

3, 29

4, 46

159

1, 2, 19

1, 19

161

68

119

80

19

HSBC Trust Company AG

HSBC Trustee (C.I.) Limited

HSBC Trustee (Cayman) Limited

HSBC Trustee (Guernsey) Limited

HSBC Trustee (Hong Kong) Limited

HSBC Trustee (Mauritius) Limited (in
liquidation)

HSBC Trustee (Singapore) Limited

HSBC UK Bank plc

HSBC UK Client Nominee Limited

HSBC UK Holdings Limited

HSBC USA Inc.

(99.99)

(94.54)

1, 162

HSBC Violet Investments (Mauritius) Limited

(99.99)

(99.99)

63

163

164

29

5, 65

165

68

68

68

23

22

121

136

131

121

67

67

3, 152

167

4, 42

168

169

18

18

4, 46

170

12, 171

172

97

5, 19

19

12, 173

HSBC Wealth Client Nominee Limited

HSBC Yatirim Menkul Degerler A.S.

HSI Asset Securitization Corporation

HSI International Limited

HSIL Investments Limited

Hubei Macheng HSBC Rural Bank Company
Limited

Hubei Suizhou Cengdu HSBC Rural Bank
Company Limited

Hubei Tianmen HSBC Rural Bank Company
Limited

Hunan Pingjiang HSBC Rural Bank Company
Limited

Imenson Limited

InfraRed NF China Real Estate Investments LP

n/a

INKA Internationale Kapitalanlagegesellschaft
mbH

100.00

(80.67)

(98.91)

(99.99)

(99.99)

(99.99)

(99.99)

Inmobiliaria Banci, S.A. de C.V.

Inmobiliaria Bisa, S.A. de C.V.

Inmobiliaria Grufin, S.A. de C.V.

Inmobiliaria Guatusi, S.A. de C.V.

IRERE Property Investments (French Offices)
Sarl (in liquidation)

James Capel & Co. Limited

James Capel (Channel Islands) Nominees
Limited (in liquidation)

James Capel (Nominees) Limited

James Capel (Second Nominees) Limited (in
liquidation)

James Capel (Taiwan) Nominees Limited

Jasmine22 Limited

John Lewis Financial Services Limited

Keyser Ullmann Limited

Kings Meadow Nominees Limited (in
liquidation)

Legend Estates Limited (in liquidation)

Lion Corporate Services Limited

Lion International Corporate Services Limited

Lion International Management Limited

Lion Management (Hong Kong) Limited

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

29

6, 174

136

14, 50

50

50

6, 50

50

6, 50

144

175

19

37

150

176

22

68

177

63

178

19

2, 19

3, 149

94

19

153

29

48

19

12, 182

12, 183

12, 184

12, 185

48

7, 53

174

18

18

18

18

186

19

111

19

36

19

187

19

19

188

19

68

131

131

68

HSBC Holdings plc Annual Report and Accounts 2018

305

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
% of share class
held by immediate
parent company (or
by the Group where
this varies)

Footnotes

Subsidiaries

% of share class
held by immediate
parent company (or
by the Group where
this varies)

Sun Hung Kai Development (Lujiazui III)
Limited

100.00

Swan National Leasing (Commercials) Limited

100.00

Swan National Limited

Thasosfin

The Hongkong and Shanghai Banking
Corporation Limited

The Venture Catalysts Limited

Timberlink Settlement Services (USA) Inc.

Tooley Street View Limited

Tower Investment Management

Trinkaus Australien Immobilien Fonds Nr. 1
Brisbane GmbH & Co. KG

Trinkaus Australien Immobilien-Fonds Nr. 1
Treuhand-GmbH

(99.99)

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

(80.67)

100.00

(80.67)

Trinkaus Europa Immobilien-Fonds Nr.3 Objekt
Utrecht Verwaltungs-GmbH

100.00

(80.67)

Trinkaus Immobilien-Fonds
Geschaeftsfuehrungs-GmbH

100.00

(80.67)

Trinkaus Immobilien-Fonds Verwaltungs-GmbH 100.00

11, 41

Wayfoong Finance Limited (in liquidation)

Trinkaus Private Equity Management GmbH

Trinkaus Private Equity Verwaltungs GmbH

Tropical Nominees Limited

Turnsonic (Nominees) Limited

Vadep Holding AG (in liquidation)

Valeurs Mobilières Elysées

Wardley Limited

Wayfoong Credit Limited (in liquidation)

Wayfoong Nominees Limited

Wayhong (Bahamas) Limited

Westminster House, LLC

Woodex Limited

Yan Nin Development Company Limited

Joint ventures

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

n/a

100.00

100.00

(80.67)

(80.67)

(80.67)

(99.99)

(62.14)

Footnotes

12, 206

19

19

4, 46

68

19

29

1, 2, 19

207

50

6, 50

50

6, 50

6, 50

50

6, 50

193

19

209

4, 52

68

68

68

68

118

7, 29

23

48

The undertakings below are joint ventures and equity accounted.

Joint ventures

HCM Holdings Limited

House Network Sdn Bhd

HSBC Jintrust Fund Management Company
Limited

HSBC Saudi Arabia

ProServe Bermuda Limited

Sino AG

The London Silver Market Fixing Limited

Vaultex UK Limited

% of share class 
held by immediate 
parent company 
(or by the Group 
where this varies)

50.99

25.00

49.00

49.00

50.00

24.94

n/a

50.00

(69.40)

(20.11)

Footnotes

36

15

12, 93

191

107

208

1, 7, 180

109

Notes on the financial statements

Subsidiaries

Lyndholme Limited

Marks and Spencer Financial Services plc

Marks and Spencer Retail Financial Services
Holdings Limited (in liquidation)

Marks and Spencer Savings and Investments
Limited

Marks and Spencer Unit Trust Management
Limited

Maxima S.A. AFJP (in liquidation)

Mercantile Company Limited

Mexicana de Fomento, S.A. de C.V.

Midcorp Limited

Midland Bank (Branch Nominees) Limited

Midland Nominees Limited

MIL (Cayman) Limited

MIL (Jersey) Limited

MW Gestion SA

Promocion en Bienes Raices, S.A. de C.V.

Prudential Client HSBC GIS Nominee (UK)
Limited

PT Bank HSBC Indonesia

PT HSBC Sekuritas Indonesia

R/CLIP Corp.

Real Estate Collateral Management Company

Republic Nominees Limited

Republic Overseas Capital Corporation

RLUKREF Nominees (UK) One Limited

RLUKREF Nominees (UK) Two Limited

S.A.P.C. - Ufipro Recouvrement

Saf Baiyun

Saf Chang Jiang

Saf Guangzhou

Saf Zhu Jiang

Saf Zhu Jiang Jiu

Saf Zhu Jiang Shi Ba

Saf Zhu Jiang Shi Er

Saf Zhu Jiang Shi Jiu

Saf Zhu Jiang Shi Liu

Saf Zhu Jiang Shi Qi

Saf Zhu Jiang Shi Wu

SAS Bosquet -Audrain

SAS Cyatheas Pasteur

SAS Orona

SCI HSBC Assurances Immo

SFM

SFSS Nominees (Pty) Limited

Shandong Rongcheng HSBC Rural Bank
Company Limited

Sico Limited

SNC Dorique

SNC Kerouan

SNC Les Mercuriales

SNC Les Oliviers D'Antibes

SNC Makala

SNC Nuku-Hiva Bail

SNCB/M6 - 2008 A

SNCB/M6-2007 A

SNCB/M6-2007 B

Societe CCF Finance Moyen-Orient S.A.L. (in
liquidation)

Société Française et Suisse

Societe Immobiliere Atlas S.A. (in liquidation)

Somers Dublin DAC

Somers Nominees (Far East) Limited

Sopingest

South Yorkshire Light Rail Limited

St Cross Trustees Limited

100.00

100.00

100.00

100.00

100.00

100.00

100.00

99.90

100.00

100.00

100.00

100.00

100.00

100.00

99.99

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

99.97

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

100.00

99.99

100.00

100.00

100.00

100.00

100.00

100.00

60.00

100.00

100.00

100.00

100.00

100.00

99.64

100.00

100.00

100.00

100.00

100.00

100.00

100.00

(99.98)

(0.99)

(98.93)

(85.00)

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

(94.90)

(94.93)

(94.92)

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

(99.99)

(99.08)

(99.99)

(99.99)

(99.99)

68

188

188

188

188

67

19

18

19

19

19

193

150

67

3, 18

19

195

196

29

29

22

117

19

19

4, 43

4, 43

4, 43

4, 43

4, 43

4, 43

4, 43

4, 43

4, 43

4, 43

4, 43

4, 199

4, 41

1, 4, 200

11, 46

4, 42

163

12, 201

202

1, 11, 203

11, 43

1, 11, 43

11, 46

1, 11, 43

1, 11, 43

1, 4, 43

1, 4, 43

1, 4, 43

1, 32

4, 43

151

121

23

4, 43

19

19

306

HSBC Holdings plc Annual Report and Accounts 2018

Associates

The undertakings below are associates and equity accounted.

(33.99)

(33.99)

(33.99)

(20.50)

1, 12, 181

% of share class 
held by immediate 
parent company 
(or by the Group 
where this varies)

19.03

24.64

24.48

8.02

26.00

33.33

99.98

99.99

100.00

40.58

33.00

n/a

n/a

100.00

(33.99)

33.33

20.08

33.99

n/a

n/a

n/a

33.46

7.06

10.51

14.35

n/a

40.00

17.95

8.52

Footnotes

9, 126

137

140

3, 9, 17

148

1, 3, 154

1, 160

1, 166

1 , 179

68

 7, 190

7,192

123

142

197

198

7, 57

7, 57

7, 57

91

1, 205

9, 204

4, 9, 59

1, 7, 180

194

9, 123

9, 84

Associates

Bank of Communications Co., Ltd.

Barrowgate Limited

BGF Group PLC

Bud Financial Limited

Canara HSBC Oriental Bank of Commerce Life
Insurance Company Limited

CFAC Payment Scheme Limited

Chemi & Cotex (Rwanda) Limited

Chemi & Cotex Kenya Limited

Chemi and Cotex Industries Limited

EPS Company (Hong Kong) Limited

GZHS Research Co Ltd

HSBC Mortgage Limited Liability Partnership
(in liquidation)

Icon Brickell LLC (in liquidation)

Jeppe Star Limited

MENA Infrastructure Fund (GP) Ltd

Northstar Trade Finance Inc.

Novo Star Limited

PEF 2005 (A) Limited Partnership

PEF 2005 (D) Limited Partnership

PEF 2010 (A) Limited Partnership

Peregrine Capital (India) Private Limited

Prisma Medios de Pago S.A.

Quantexa Limited

Services Epargne Entreprise

The London Gold Market Fixing Limited

The Saudi British Bank

Vizolution Limited

We Trade Innovation Designated Activity
Company

Footnotes for Note 39

1

2

Management has determined that these undertakings are excluded from
consolidation in the Group accounts as these entities do not meet the
definition of subsidiaries in accordance with IFRS. HSBC’s consolidation
policy is described in Note 1.2(a).
Directly held by HSBC Holdings plc

Description of shares

3

4

5

6

7

8

9

10

11

12

13

14

Preference Shares

Actions

Redeemable Preference Shares

GmbH Anteil

This undertaking is a partnership and does not have share capital

Liquidating Share Class

HSBC Holdings plc exercises control or significant influence over this 
undertaking notwithstanding its equity interest

Non-Participating Voting Shares

Parts

Registered Capital Shares

Russian Limited Liability Company Shares

Stückaktien

Registered offices

15

16

17

18

19

20

Lot 6.05, Level 6, KPMG Tower 8 First Avenue, Bandar Utama Petaling
Jaya Selangor, Darul Ehsan, Malaysia 47800

Level 36 Tower 1 International Towers Sydney, 100 Barangaroo Avenue,
Sydney, New South Wales, Australia, 2000

First Floor The Bower, 207 Old Street, London, England, EC1V 9NR

Paseo de la Reforma 347, Col. Cuauhtemoc, Mexico, 06500

8 Canada Square, London, United Kingdom, E14 5HQ

5 Donegal Square South, Belfast, Northern Ireland, BT1 5JP

Registered offices

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

Camden House West, The Parade, Birmingham, United Kingdom, B1 3PY

Arnold House St Julians Avenue, St Peter Port, Guernsey, GY1 3NF

37 Front Street, Hamilton, Bermuda, HM 11

PO Box 513, Strathvale House, Ground Floor, 90 North Church Street,
George Town, Grand Cayman, Cayman Islands, KY1-1106

HSBC Main Building, 1 Queen's Road Central, Hong Kong

First Floor, Xinhua Bookstore Xindong Road (SE of roundabout), Miyun
District, Beijing, China

95 Washington Street, Buffalo, New York, United States Of America,
14203

1209 Orange Street, Wilmington, Delaware, United States Of America,
19801

c/o The Corporation Trust Company, 1209 Orange Street, Wilmington,
Delaware, United States Of America, 19801

Corporation Service Company, 251 Little Falls Drive, Wilmington,
Delaware, United States Of America, 19808

Unsoeldstrasse 2, Munich, Germany, 80538

Solidere - Rue Saad Zaghloul Immeuble - 170 Marfaa, PO Box 17 5476
Mar Michael 11042040, Beyrouth, Lebanon

No 1, Bei Huan East Road Dazu County, Chongqing, China

No 107, Ping Du Avenue (E), Sanhe Town, Fengdu County, Chongqing,
China

No. 3, 5, 7, Haitang Erzhi Road, Changyuan, Rongchang, Chongqing,
China, 402460

Hill House, 1 Little New Street, London, United Kingdom, EC4A 3TR

Bederstrasse 49, Zurich, Switzerland, CH-8002

Rawlinson and Hunter Limited, Woodbourne Hall, PO Box 3162, Road
Town, Tortola, British Virgin Islands, VG1110

First & Second Floor, No.3 Nanshan Road, Pulandian, Dalian, Liaoning,
China

CT Corporation System, 225 Hillsborough Street, Raleigh, North Carolina,
United States Of America, 27603

39, rue de Bassano, Paris, France, 75008

103, avenue des Champs-Elysées, Paris, France, 75008

64, rue Galilée, Paris, France, 75008

MMG Tower, 23 floor, Ave. Paseo del Mar, Urbanizacion Costa del Este,
Panama

Walkers Corporate Services Limited, Walker House, 87 Mary Street,
George Town, Grand Cayman KY1-9005, Cayman Islands

15, rue Vernet, Paris, France, 75008

No. 1 1211 Yanjiang Zhong Road, Yongan, Fujian, China

83 Des Voeux Road Central, Hong Kong

c/o Maples Corporate Services Limited, Ugland House, PO Box 309,
Grand Cayman, KY1-1104, Cayman Islands

Königsallee 21/23, Düsseldorf, Germany, 40212

No. 44, Xin Ping Road Central, Encheng, Enping, Guangdong, China,
529400

109 avenue des Champs-Elysees, Paris, France, 75008

Regency Court, Glategny Esplanade, St. Peter Port, Guernsey GY1 1WW

34/F and 36/F, Hang Seng Bank Tower, 1000 Lujiazui Ring Road,, China
(Shanghai) Pilot Free Trade Zone,, Shanghai, China, 200120

11-17 Ludwig-Erhard-Str., Hamburg, Germany, 20459

Commerce House, Wickhams Cay 1, P.O. Box 3140, Road Town, Tortola,
Tortola, British Virgin Islands

Suite 1020, 885 West Georgia Street, Vancouver, BC, V6C 3E8

The Corporation Trust Company of Nevada 311 S. Division Street, Carson
City, Nevada, United States Of America, 89703

32 Rue du Champ de Tir, 44300 Nantes

HSBC House Esplanade, St. Helier, Jersey, JE4 8UB

10th Floor, North Tower 2 Leboh Ampang, Kuala Lumpur, Malaysia, 50100

13th Floor, South Tower 2 Leboh Ampang, Kuala Lumpur, Malaysia, 50100

21 Collyer Quay, #13-02 HSBC Building, Singapore, 049320

Bouchard 557, Piso 18°, Cdad. Autónoma de Buenos Aires, Argentina,
1106

52/60 M G Road, Fort, Mumbai, India, 400 001

PO Box 513 HSBC House, 68 West Bay Road, George Town, Grand
Cayman, Cayman Islands, KY1-1102

557 Bouchard, Level 22, Ciudad de Buenos Aires, Capital federal,
Argentina, C1106ABG

1 Queen's Road Central, Hong Kong

3rd Floor, Merchantile Bank Chamber 16, Veer Nariman Road, Fort,
Mumbai, India, 400001

HSBC Holdings plc Annual Report and Accounts 2018

307

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

100

101

102

103

104

105

106

107

108

109

110

Notes on the financial statements

Registered offices

Registered offices

Isidora Goyenechea 2800, 23rd floor, Las Condes, Santiago, Chile,
7550647

HSBC Building Shanghai ifc, 8 Century Avenue, Pudong, Shanghai, China,
200120

6th floor, HSBC Centre, 18, Cybercity, Ebene, Mauritius

2 Paveletskaya square, building 2, Moscow, Russian Federation, 115054

13F-14F, 333 Keelung Road, Sec.1, Taipei, 110

25 de Mayo 471, Montevideo, Uruguay, 11000

The Metropolitan 235 Dong Khoi Street, District 1, Ho Chi Minh City, Viet
Nam

Esentepe mah. Büyükdere Caddesi, No.128 Istanbul 34394, Turkey

66 Teryan Street, Yerevan, Armenia, 0009

885 West Georgia Street, 3rd Floor, Vancouver, British Columbia, Canada,
V6C 3E9

306 Corniche El Nil, Maadi, Egypt, 11728

116 Archbishop Street, Valletta, Malta

Level 1, Building No. 8, Gate Village Dubai International Financial Centre,
PO Box 502601, United Arab Emirates

Tour Crystal 1 10EME Etage BD Al Mohades 20000, Morocco

10 Earlsfort Terrace, Dublin, Ireland D02 T380

HSBC House Esplanade, St. Helier, Jersey, JE1 1HS

Al Khuwair Office, PO Box 1727 PC111 CPO Seeb, Muscat, Oman

116

117

24th Fl., 97-99, Sec.2, Tunhwa S. Rd., Taipei, Taiwan, R.O.C., Taiwan

452 Fifth Avenue, New York NY10018, United States Of America

118 Mareva House, 4 George Street, Nassau, Bahamas

119

120

121

70 York Street, Toronto, Ontario, Canada, M5H 1S9

Breite Str. 29/31, Düsseldorf, Germany, 40213

1 Grand Canal Square, Grand Canal Harbour, Dublin 2, D02 P820, Ireland

122 HSBC Centre Eighteen, Cybercity, Ebene, Mauritius

Office Block A, Bay Studios Business Park, Fabian Way, Swansea, United 
Kingdom, SA1 8QB

18th Floor, Tower 1, HSBC Centre, 1 Sham Mong Road, Kowloon, Hong
Kong

Level 32, HSBC Main Building, 1 Queen's Road Central, Hong Kong SAR,
Hong Kong

No.188, Yin Cheng Zhong Road China (Shanghai) Pilot Free Trade Zone,
Shanghai, China

7/F HSBC Centre 3058 Fifth Ave West, Bonifacio Global City, Taguig City,
Philippines

1 More London Place, London, United Kingdom, SE1 2AF

HSBC Building Minet El Hosn, Riad el Solh, Beirut 1107-2080, PO Box
11-1380, Lebanon

300 Delaware Avenue Suite 1400, Wilmington, Delaware, United States
Of America, 19801

123

124

125

126

127

128

129

130

Rondo ONZ 1, Warsaw, Poland, 00-124

131

Craigmuir Chambers, PO Box 71, Road Town, Tortola, British Virgin Islands

1800 Tysons Corner, Boulevard Suite 50, Tysons Corner, Virginia, United
States Of America, 22102

Rua Funchal, nº 160, SP Corporate Towers, Torre Norte, 19° andar, cj
191A - Parte, São Paulo, Brazil, 04551-060

66 Wellington Street West, Suite 5300, Toronto, Ontario, Canada, M5K
1E6

Rahejas, 4th Floor, Corner of Main Avenue & V.P. Road, Santacruz (West),
Mumbai - 400054

90 North Church Street, Strathvale House - Ground Floor, PO Box 1109,
George Town, Grand Cayman, Grand Cayman, Cayman Islands, KY1-1102

17F, HSBC Building, Shanghai ifc 8 Century Avenue, Pudong, Shanghai,
China

c/o Rogers Capital, St. Louis Business Centre, Cnr Desroches & St Louis
Streets, Port Louis, Mauritius

49 avenue J.F. Kennedy, Luxembourg, Luxembourg, 1855

4-17/F, Office Tower 2 TaiKoo Hui, No. 381 Tian He Road, Tian He District,
Guangzhou, Guangdong, China

Suite 1005, 10th Floor, Wisma Hamzah Kwong Hing No. 1, Leboh
Ampang, Kuala Lumpur, Malaysia, 50100

HSBC, Filinvest One Bldg, Northgate Cyberzone, Filinvest Corporate City,
Alabang, Muntinlupa City, Philippines

HSBC House, Plot No.8, Survey No.64 (Part), Hightec City Layout
Madhapur, Hyderabad, India, 500081

439, Sri Jayawardenapura Mawatha Welikada, Rajagiriya, Colombo, Sri
Lanka

Smart Village 28th Km Cairo- Alexandria Desert Road Building, Cairo,
Egypt

HSBC Chambers, Corner of Jalan Sultan / Jalan Pemancha , Bandar Seri
Begawan, Brunei Darussalam, BS8811

Suite 300, 3381 Steeles Avenue East, Toronto, Ontario, Canada, M2H 3S7

Centre Ville 1341 Building - 4th Floor Patriarche Howayek Street (facing
Beirut Souks), PO Box Riad El Solh, Lebanon, 9597

First Floor, Building No. 5, Emaar Square, P.O. Box 502601, Dubai, Dubai,
United Arab Emirates, 00000

World Trade Center Montevideo Avenida Luis Alberto de Herrera 1248,
Torre 1, Piso 15, Oficina 1502, Montevideo, Uruguay, CP 11300

c/o MUFG Fund Services (Bermuda) Limited, The Belvedere Building, 69
Pitts Bay Road, Pembroke, Bermuda, HM08

Level 12, HSBC Building 37, Chilpae-ro, Jung-gu, Seoul, Korea, Republic
Of (South)

All Saints Triangle, Caledonian Road, London, United Kingdom, N19UT

Immeuble Coeur Défense 110, Esplanade du Général de Gaulle- La
défense 4, Courbevoie, France, 92400

111 HSBC House Esplanade, St. Helier, Jersey, JE4 8WP

112

113

HSBC Building 11-1, Nihonbashi 3-chome, Chuo-ku, Tokyo, Japan,
103-0027

80 Mill Street, Qormi, Malta, QRM 3101

114 Herrengasse 1-3, Wien, Austria, 1010

115

Gartenstrasse 26, Zurich, Switzerland

308

HSBC Holdings plc Annual Report and Accounts 2018

132 Woodbourne Hall, Road Town PO Box 916, Tortola, British Virgin Islands

133

134

135

136

137

138

139

140

141

142

143

144

9-11 Floors, NESCO IT Park Building No. 3 Western Express Highway,
Goregaon (East), Mumbai, India, 400063

3, Aboul Feda Street, Zamalek, Cairo, Egypt

300 - 885 West Georgia Street, Vancouver, British Columbia, Canada, V6C
3E9

16 Boulevard d'Avranches, Luxembourg, L-1160

49/F, The Lee Gardens, 33 Hysan Avenue, Hong Kong

21 Farncombe Rd, Worthing, Sussex, BN11 2BW

c/o Kross Border Trust Services Limited St. Louis Business Centre, Cnr
Desroches & St Louis Streets, Port Louis, Mauritius

13 - 15 York Buildings, London, United Kingdom, WC2N 6JU

Plot No.312-878 Mezzanine Floor, Bldg. of Sheikh Hamdan Bin Rashid,
Dubai Creek, Dubai, United Arab Emirates

Precinct Building 4, Level 3 Dubai International Financial Centre, Dubai,
United Arab Emirates, PO BOX 506553

HSBC Bank Middle East Building - Level 5, building 5, Emaar, Dubai,
United Arab Emirates, 502601

885 West Georgia Street Suite 300, Vancouver, British Columbia, Canada,
V6C 3E9

145 HSBC House, Level 9, One Queen Street, Auckland, New Zealand, 1010

146

147

148

149

Büyükdere Cad. No.122 D Blok Esentepe Sisli Istanbul, Turkey

21-23 Yorckstraße, Düsseldorf, Nordrhein-Westfalen, Germany, 40476

Unit No. 208, 2nd Floor, Kanchenjunga Building 18 Barakhamba Road,
New Delhi - 110001, India

The Corporation Trust Incorporated, 2405 York Road, Suite 201, Lutherville
Timonium, Maryland, United States Of America, 21093

150 HSBC House Esplanade, St. Helier, Jersey, JE1 1GT

151 Quai des Bergues 9-17, Geneva, Switzerland, 1201

152

153

154

155

156

157

158

159

160

161

162

163

164

165

Paseo de la Reforma 359, 6th Floor, Mexico, 06500

Büyükdere Cad. No.128 D Blok Esentepe Sisli Istanbul, Turkey

6th Floor, 65 Gresham Street, London, United Kingdom, EC2V 7NQ

17, avenue d'Ostende, Monaco, 98000

1441 Brickell Avenue, Miami, Florida, United States Of America, 33131

2910 Virtual Way, Vancouver, British Columbia, Canada, V5M 0B2

Block 27 A&B, Qianhai Enterprise Dream Park No. 63 Qianwan Yi Road,
Shenzhen-Hong Kong Cooperation Zone, Shenzhen, China, 518052

St Nicholas House, 10th Floor Catholic Mission St Lagos, Nigeria

Kacyiru BP 3094, Kigali, Rwanda

Unit 1 GF The Commercial Complex, Madrigal Avenue, Ayala Alabang
Village, Muntinlupa City, Philippines, 1770

7/F The Enterprise Centre - Tower I, 6766 Ayala Avenue corner Paseo De
Roxas, Makati City, Philippines

2 Exchange Square, 85 Maude Street, Sandown, Sandton, South Africa,
2196

13F 333 Keelung Road, Sec.1, Taipei, Taiwan, 110

Palm Grove House PO Box 438, Road Town, Tortola, British Virgin Islands

Registered offices

R No. 1758/13 Grevella Grove Road, Kalamu House PO Box 47323-00100,
Nairobi, Kenya

Kapelanka 42A, Krakow, Poland, 30-347

MB&H Corporate Services Ltd, Mareva House, 4 George Street, Nassau,
Bahamas

The Corporation Trust Company, 820 Bear Tavern Road, West Trenton,
New Jersey, United States Of America, 08628

Suite 2400, 745 Thurlow Street, Vancouver, Canada, BC V6E 0C5

L22, Office Tower 2, Taikoo Hui, 381 Tianhe Road, Tianhe District,
Guangzhou, Guangdong, Guangdong, China

HSBC Centre River Side, West Avenue, 25B Raheja woods, Kalyaninagar,
Pune, India, 411006

Level 19, HSBC Building, Shanghai ifc 8 Century Avenue Pudong,
Shanghai, China

Yorckstraße 21 - 23 40476, Duesseldorf, Germany

300 Delaware Avenue, Suite 1401, Wilmington, Delaware, United States
Of America, 19801

PO Box 484, Strathvale House, Ground Floor, 90 North Church Street,
George Town, Grand Cayman, Cayman Islands, KY1-1106

c/o HSBC Bank (Mauritius) Limited, 6th Floor, HSBC Centre, 18 Cyber
City, Ebene, Mauritius

1 Centenary Square, Birmingham, United Kingdom, B1 1HQ

Plot No. 89-90 Mbezi Industrial Area Box 347, Dar es Salaam City

c/o Hackwood Secretaries Limited, One Silk Street, London, United
Kingdom, EC2Y 8HQ

Room 1303, 106 Feng Ze Dong Road, Nansha District, Guangzhou,
Guangdong, China

166

167

168

169

170

171

172

173

174

175

176

177

178

179

180

181

182 No. 56, Yu Rong Street, Macheng, China, 438300

183 No. 205, Lie Shan Road Suizhou, Hubei, China

Building 3, Yin Zuo Di Jing Wan Tianmen New City, Tianmen, Hubei
Province, China

RM101, 102 & 106 Sunshine Fairview, Sunshine Garden, Pedestrian
Walkway, Pingjiang, China

6, rue Adolphe, Luxembourg, L-1116

1 Queen's Road Central, Hong Kong

Kings Meadow Chester Business Park, Chester, United Kingdom, CH99
9FB

2-3/F, Unit 21A, Qianhai Enterprise Dream Park, No. 63 Qian Wan Yi
Road,, Qianhai Shenzhen-Hongkong Cooperation Zone, Shenzhen, China

40a Station Road, Upminster, United Kingdom, RM14 2TR

HSBC Building 7267 Olaya - Al Murrooj, Riyadh, Saudi Arabia, 12283 -
2255

C T Corporation System, 1200 South Pine Island Road, Plantation, Florida,
United States Of America, 33324

PO Box 1109, Strathvale House, 90 North Church Street, George Town,
Grand Cayman, Cayman Islands

Al Amir Abdulaziz Ibn Mossaad Ibn Jalawi Street, Riyadh, Saudi Arabia

World Trade Center 1, Floor 8-9 Jalan Jenderal Sudirman Kavling 29 - 31,
Jakarta, Indonesia, 12920

5th Floor, World Trade Center, J1, Jend. Sudirman Kav. 29-31, Jakarta,
Indonesia, 12920

833 Three Bentall Centre, 595 Burrard Street, Vancouver, British Columbia,
Canada, V7X 1C4

Jayla Place Wickhams Cay I, PO Box 3190, Road Town, British Virgin
Islands

15 rue Guynemer BP 412, Noumea, 98845

10, rue Jean Jaurès BP Q5, Noumea, New Caledonia, 98845

184

185

186

187

188

189

190

191

192

193

194

195

196

197

198

199

200

201 No.198-2, Chengshan Avenue (E), Rongcheng, China, 264300

202 Woodbourne Hall, Road Town PO Box 3162, Tortola, British Virgin Islands

203

204

205

206

207

208

209

210

43 rue de Paris, Saint Denis, 97400

75 Park Lane, Croydon, Surrey, United Kingdom, CR9 1XS

Avda. Corrientes 1437, 2° y 3° piso Ciudad Autonoma de Buenos Aires
Argentina C1042AAA

RM 2112, HSBC Building, Shanghai ifc No. 8 Century Road, Pudong,
Shanghai, China, 200120

11 Dr. Roy’s Drive PO Box 694GT, Grand Cayman, Cayman Islands,
KY1-1107

Ernst-Schneider-Platz 1, Duesseldorf, Germany, 40212

Philippe Kaiser Baarerstrasse 8, Zug, Switzerland, 6300

1 Royal Plaza, Royal Avenue, St Peter Port, Guernsey, Channel Islands,
GY1 2HL

HSBC Holdings plc Annual Report and Accounts 2018

309

Strategic ReportFinancial Review Corporate Governance  Additional Information Financial Statements  
Additional information

Shareholder information

Fourth interim dividend for 2018

Interim dividends for 2019

2018 Annual General Meeting

Earnings releases and interim results

Shareholder enquiries and communications

Stock symbols

Investor relations

Where more information about HSBC is available

Cautionary statement regarding forward-looking statements

Certain defined terms

Abbreviations

Page

310

310

311

311

311

312

312

312

314

315

316

A glossary of terms used in this Annual Report and Accounts can be found in 
the Investors section of www.hsbc.com.

Fourth interim dividend for 2018

The Directors have declared a fourth interim dividend for 2018 of $0.21 per ordinary share. Information on the scrip dividend scheme and 
currencies in which shareholders may elect to have the cash dividend paid will be sent to shareholders on or about 6 March 2019. The 
timetable for the dividend is:

Announcement

Shares quoted ex-dividend in London, Hong Kong, Paris and Bermuda and American Depositary Shares (‘ADS’) quoted ex-dividend
in New York

Record date – London, Hong Kong, New York, Paris, Bermuda

Mailing of Annual Report and Accounts 2018 and/or Strategic Report 2018 and dividend documentation 

Final date for receipt by registrars of forms of election, Investor Centre electronic instructions and revocations of standing
instructions for scrip dividends

Exchange rate determined for payment of dividends in sterling and Hong Kong dollars

Payment date: dividend warrants, new share certificates or transaction advices and notional tax vouchers mailed and shares credited
to stock accounts in CREST

1  Removals to and from the Overseas Branch register of shareholders in Hong Kong will not be permitted on this date.

Footnotes

19 February 2019

21 February 2019

1

22 February 2019

6 March 2019

21 March 2019

25 March 2019

8 April 2019

Interim dividends for 2019

The Board has adopted a policy of paying quarterly interim dividends on ordinary shares. Under this policy it is intended to have a pattern 
of three equal interim dividends with a variable fourth interim dividend. It is envisaged that the first interim dividend in respect of 2019 
will be $0.10 per ordinary share.

Dividends are declared in US dollars and, at the election of the shareholder, paid in cash in one of, or in a combination of, US dollars, 
pounds sterling and Hong Kong dollars, or, subject to the Board’s determination that a scrip dividend is to be offered in respect of that 
dividend, may be satisfied in whole or in part by the issue of new shares in lieu of a cash dividend.

Other equity instruments

Additional tier 1 capital – contingent convertible securities

HSBC continues to issue contingent convertible securities that are included in its capital base as fully CRD IV-compliant additional tier 1 
capital securities on an end point basis. These securities are marketed principally and subsequently allotted to corporate investors and 
fund managers. The net proceeds of the issuances are used for HSBC’s general corporate purposes and to further strengthen its capital 
base to meet requirements under CRD IV. These securities bear a fixed rate of interest until their initial call dates. After the initial call 
dates, if they are not redeemed, the securities will bear interest at rates fixed periodically in advance for five-year periods based on credit 
spreads, fixed at issuance, above prevailing market rates. Interest on the contingent convertible securities will be due and payable only at 
the sole discretion of HSBC, and HSBC has sole and absolute discretion at all times to cancel for any reason (in whole or part) any 
interest payment that would otherwise be payable on any payment date. Distributions will not be paid if they are prohibited under UK 
banking regulations or if the company has insufficient reserves or fails to meet the solvency conditions defined in the securities’ terms.

The contingent convertible securities are undated and are repayable at the option of HSBC in whole at the initial call date or on any fifth 
anniversary after this date. In addition, the securities are repayable at the option of HSBC in whole for certain regulatory or tax reasons. 
Any repayments require the prior consent of the PRA. These securities rank pari passu with HSBC’s dollar and sterling preference shares 
and therefore rank ahead of ordinary shares. The contingent convertible securities will be converted into fully paid ordinary shares of 
HSBC at a predetermined price, should HSBC’s consolidated end point CET1 ratio fall below 7.0%. Therefore, in accordance with the 
terms of the securities, if the end point CET1 ratio breaches the 7.0% trigger, the securities will convert into ordinary shares at fixed 
contractual conversion prices in the issuance currencies of the relevant securities, equivalent to £2.70 at the prevailing rate of exchange 
on the issuance date, subject to anti-dilution adjustments.

310

HSBC Holdings plc Annual Report and Accounts 2018

Additional tier 1 capital instruments issued during 2018

$2,350m 6.250% perpetual subordinated contingent convertible securities

$1,800m 6.500% perpetual subordinated contingent convertible securities

$m

2,350

1,800

%

100.00

100.00

%

93.80

91.75

%

100.00

100.00

SGD750m 5.000% perpetual subordinated contingent convertible securities

550

100.00

100.29

100.00

£1,000m 5.875% perpetual subordinated contingent convertible securities

1,301

100.00

95.89

100.00

23 March 2018

23 March 2018

24 September
2018

28  September
2018

Nominal

Issue price Market price

Net price

Issue date

2018 Annual General Meeting

All resolutions considered at the 2018 Annual General Meeting held at 11.00am on 20 April 2018 at the Queen Elizabeth II Conference 
Centre, London SW1P 3EE were passed on a poll.

Earnings releases and interim results

Earnings releases are expected to be issued on or around 3 May 2019 and 28 October 2019. The interim results for the six months to 
30 June 2019 are expected to be issued on 5 August 2019.  

Shareholder enquiries and communications

Enquiries

Any enquiries relating to shareholdings on the share register (for example, transfers of shares, changes of name or address, lost share 
certificates or dividend cheques) should be sent to the Registrars at the address given below. The Registrars offer an online facility, 
Investor Centre, which enables shareholders to manage their shareholding electronically.

Principal Register:

Hong Kong Overseas Branch Register:

Bermuda Overseas Branch Register:

Computershare Investor Services PLC

Computershare Hong Kong Investor

Investors Relations Team

The Pavilions

Bridgwater Road

Bristol BS99 6ZZ

United Kingdom

Services Limited
Rooms 1712-1716, 17th Floor
Hopewell Centre

183 Queen’s Road East

HSBC Bank Bermuda Limited

37 Front Street

Hamilton HM 11

Bermuda

Telephone: +44 (0) 370 702 0137

Hong Kong

Telephone: +1 441 299 6737

Email via website:

Telephone: +852 2862 8555

Email: hbbm.shareholder.services@hsbc.bm

www.investorcentre.co.uk/contactus

Email: hsbc.ecom@computershare.com.hk

Investor Centre:

www.investorcentre.co.uk

Investor Centre:

Investor Centre:

www.investorcentre.com/hk

www.investorcentre.com/bm

Any enquiries relating to ADSs should be sent to the depositary:

The Bank of New York Mellon

Shareowner Services

PO Box 505000

Louisville, KY 40233-5000

USA

Telephone (US): +1 877 283 5786

Telephone (International): +1 201 680 6825

Email: shrrelations@cpushareownerservices.com

Website: www.mybnymdr.com

Any enquiries relating to shares held through Euroclear France, the settlement and central depositary system for NYSE Euronext Paris, 
should be sent to the paying agent:

CACEIS Corporate Trust

14, rue Rouget de Lisle

92130 Issy-Les-Moulineaux

France

Telephone: +33 1 57 78 34 28

Email: ct-service-ost@caceis.com

Website: www.caceis.com

If you have elected to receive general shareholder communications directly from HSBC Holdings, it is important to remember that your 
main contact for all matters relating to your investment remains the registered shareholder, or custodian or broker, who administers the 
investment on your behalf. Therefore any changes or queries relating to your personal details and holding (including any administration of 
it) must continue to be directed to your existing contact at your investment manager or custodian or broker. HSBC Holdings cannot 
guarantee dealing with matters directed to it in error.

HSBC Holdings plc Annual Report and Accounts 2018

311

Strategic ReportFinancial Review Corporate Governance Financial Statements  Additional Information Additional information

Shareholders who wish to receive a hard copy should contact HSBC’s Registrars. Please visit www.hsbc.com/investors/investor-contacts 
for further information. You can also download an online version of the report from www.hsbc.com.

Electronic communications

Shareholders may at any time choose to receive corporate communications in printed form or to receive notifications of their availability 
on HSBC’s website. To receive notifications of the availability of a corporate communication on HSBC’s website by email, or revoke or 
amend an instruction to receive such notifications by email, go to www.hsbc.com/ecomms. If you provide an email address to receive 
electronic communications from HSBC, we will also send notifications of your dividend entitlements by email. If you received a 
notification of the availability of this document on HSBC’s website and would like to receive a printed copy, or if you would like to receive 
future corporate communications in printed form, please write or send an email (quoting your shareholder reference number) to the 
appropriate Registrars at the address given above. Printed copies will be provided without charge.

Chinese translation

A Chinese translation of this Annual Report and Accounts 2018 will be available upon request after 6 March 2019 from the Registrars:

Computershare Hong Kong Investor Services Limited

Computershare Investor Services PLC

Rooms 1712-1716, 17th Floor

Hopewell Centre

183 Queen’s Road East

Hong Kong

The Pavilions

Bridgwater Road

Bristol BS99 6ZZ

United Kingdom

Please also contact the Registrars if you wish to receive Chinese translations of future documents, or if you have received a Chinese 
translation of this document and do not wish to receive them in future.

Stock symbols

HSBC Holdings ordinary shares trade under the following stock symbols:

London Stock Exchange

Hong Kong Stock Exchange

New York Stock Exchange (ADS)

*HSBC’s Primary market

Investor relations

HSBA*

5

HSBC

Euronext Paris

Bermuda Stock Exchange

HSB

HSBC.BH

Enquiries relating to HSBC’s strategy or operations may be directed to:

Richard O’Connor, Global Head of Investor Relations

Hugh Pye, Head of Investor Relations, Asia-Pacific

HSBC Holdings plc

8 Canada Square

London E14 5HQ

United Kingdom

Telephone: +44 (0) 20 7991 6590

Email: investorrelations@hsbc.com

The Hongkong and Shanghai Banking

Corporation Limited

1 Queen’s Road Central

Hong Kong

Telephone: 852 2822 4908

Email: investorrelations@hsbc.com.hk

Where more information about HSBC is available

This Annual Report and Accounts 2018, and other information on HSBC, may be downloaded from HSBC’s website: www.hsbc.com.

Reports, statements and information that HSBC Holdings files with the Securities and Exchange Commission are available at 
www.sec.gov. Investors can also request hard copies of these documents upon payment of a duplicating fee by writing to the SEC at the 
Office of Investor Education and Advocacy, 100 F Street N.E., Washington, DC 20549-0213 or by emailing PublicInfo@sec.gov. Investors 
should call the Commission at (1) 202 551 8090 if they require further assistance. Investors may also obtain the reports and other 
information that HSBC Holdings files at www.nyse.com (telephone number (1) 212 656 3000).

HM Treasury has transposed the requirements set out under CRD IV and issued the Capital Requirements Country-by-Country Reporting 
Regulations 2013. The legislation requires HSBC Holdings to publish additional information in respect of the year ended 31 December 
2018 by 31 December 2019. This information will be available on HSBC’s website: www.hsbc.com/tax.

312

HSBC Holdings plc Annual Report and Accounts 2018

Taxation of shares and dividends

Taxation – UK residents

The following is a summary, under current law and the current 
published practice of UK HM Revenue and Customer (“HMRC”), of 
certain UK tax considerations that are likely to be material to the 
ownership and disposition of HSBC Holdings ordinary shares. The 
summary does not purport to be a comprehensive description of 
all the tax considerations that may be relevant to a holder of 
shares. In particular, the summary deals with shareholders who 
are resident solely in the UK for UK tax purposes and only with 
holders who hold the shares as investments and who are the 
beneficial owners of the shares, and does not address the tax 
treatment of certain classes of holders such as dealers in 
securities. Holders and prospective purchasers should consult 
their own advisers regarding the tax consequences of an 
investment in shares in light of their particular circumstances, 
including the effect of any national, state or local laws.

Taxation of dividends

Currently, no tax is withheld from dividends paid by 
HSBC Holdings.

UK resident individuals

UK resident individuals are generally entitled to a tax-free annual 
allowance in respect of dividends received. The amount of the 
allowance for the tax year beginning 6 April 2018 is £2,000. To the 
extent that dividend income received by an individual in the 
relevant tax year does not exceed the allowance, a nil tax rate will 
apply. Dividend income in excess of this allowance will be taxed at 
7.5% for basic rate taxpayers, 32.5% for higher rate taxpayers and 
38.1% for additional rate taxpayers.

UK resident companies 

Shareholders that are within the charge to UK corporation 
tax should generally be entitled to an exemption from UK 
corporation tax on any dividends received from HSBC Holdings. 
However, the exemptions are not comprehensive and are subject 
to anti-avoidance rules.

If the conditions for exemption are not met or cease to be 
satisfied, or a shareholder within the charge to UK corporation tax 
elects for an otherwise exempt dividend to be taxable, the 
shareholder will be subject to UK corporation tax on dividends 
received from HSBC Holdings at the rate of corporation tax 
applicable to that shareholder.

Scrip dividends

Information on the taxation consequences of the HSBC Holdings 
scrip dividends offered in lieu of the 2017 fourth interim dividend 
and the first, second and third interim dividends for 2018 was set 
out in the Secretary’s letters to shareholders of 7 March, 31 May, 
29 August and 24 October 2018. In no case was the difference 
between the cash dividend forgone and the market value of the 
scrip dividend in excess of 15% of the market value. Accordingly, 
for individual shareholders, the amount of the dividend income 
chargeable to tax, and the acquisition price of the HSBC Holdings 
ordinary shares for UK capital gains tax purposes, was the cash 
dividend forgone.

Taxation of capital gains

The computation of the capital gains tax liability arising on 
disposals of shares in HSBC Holdings by shareholders subject to 
UK tax on capital gains can be complex, partly depending on 
whether, for example, the shares were purchased since April 1991, 
acquired in 1991 in exchange for shares in The Hongkong and 
Shanghai Banking Corporation Limited, or acquired subsequent to 
1991 in exchange for shares in other companies.

For capital gains tax purposes, the acquisition cost for ordinary 
shares is adjusted to take account of subsequent rights and 
capitalisation issues. Any capital gain arising on a disposal of 
shares in HSBC Holdings by a UK company may also be adjusted 
to take account of indexation allowance if the shares were 
acquired before 1 January 2018, although the level of indexation 

allowance that is given in calculating the gain would be frozen at 
the value that would apply to the disposal of assets acquired on or 
after 1 January 2018. If in doubt, shareholders are recommended 
to consult their professional advisers.

Stamp duty and stamp duty reserve tax

Transfers of shares by a written instrument of transfer generally 
will be subject to UK stamp duty at the rate of 0.5% of the 
consideration paid for the transfer (rounded up to the next £5), and 
such stamp duty is generally payable by the transferee. An 
agreement to transfer shares, or any interest therein, normally will 
give rise to a charge to stamp duty reserve tax at the rate of 0.5% 
of the consideration. However, provided an instrument of transfer 
of the shares is executed pursuant to the agreement and duly 
stamped before the date on which the stamp duty reserve tax 
becomes payable, under the current published practice of HMRC it 
will not be necessary to pay the stamp duty reserve tax, nor to 
apply for such tax to be cancelled. Stamp duty reserve tax is 
generally payable by the transferee.

Paperless transfers of shares within CREST, the UK’s paperless 
share transfer system, are liable to stamp duty reserve tax at the 
rate of 0.5% of the consideration. In CREST transactions, the tax is 
calculated and payment made automatically. Deposits of shares 
into CREST generally will not be subject to stamp duty reserve tax, 
unless the transfer into CREST is itself for consideration. Following 
the case HSBC pursued before the European Court of Justice 
(Case C-569/07 HSBC Holdings plc and Vidacos Nominees Ltd v 
The Commissioners for HM Revenue & Customs) and a 
subsequent case in relation to depositary receipts, HMRC accepts 
that the charge to stamp duty reserve tax at 1.5% on the issue of 
shares (and transfers integral to capital raising) to a depositary 
receipt issuer or a clearance service is incompatible with European 
Union law, and will not be imposed.

At Autumn Budget 2017, the UK government announced that it 
will continue its policy of not charging a 1.5% stamp duty and 
stamp duty reserve tax on issues of shares to overseas clearance 
services and depositary receipt issuers following the UK’s 
departure from the European Union, although no further 
confirmations or assurances have been given since then.

Taxation – US residents

The following is a summary, under current law, of the principal UK 
tax and US federal income tax considerations that are likely to be 
material to the ownership and disposition of shares or American 
Depositary Shares (‘ADSs’) by a holder that is a US holder, as 
defined below, and who is not resident in the UK for UK tax 
purposes.

The summary does not purport to be a comprehensive description 
of all of the tax considerations that may be relevant to a holder of 
shares or ADSs. In particular, the summary deals only with US 
holders that hold shares or ADSs as capital assets, and does not 
address the tax treatment of holders that are subject to special tax 
rules, such as banks, tax-exempt entities, insurance companies, 
dealers in securities or currencies, persons that hold shares or 
ADSs as part of an integrated investment (including a ‘straddle’ or 
‘hedge’) comprised of a share or ADS and one or more other 
positions, and persons that own, directly or indirectly, 10% or 
more (by vote or value) of the stock of HSBC Holdings. This 
discussion is based on laws, treaties, judicial decisions and 
regulatory interpretations in effect on the date hereof, all of which 
are subject to change.

For the purposes of this discussion, a ‘US holder’ is a beneficial 
holder that is a citizen or resident of the United States, a US 
domestic corporation or otherwise is subject to US federal income 
taxes on a net income basis in respect thereof.

Holders and prospective purchasers should consult their own 
advisers regarding the tax consequences of an investment in 
shares or ADSs in light of their particular circumstances, including 
the effect of any national, state or local laws.

Any US federal tax advice included in this Annual Report and 
Accounts 2018 is for informational purposes only; it was not 

HSBC Holdings plc Annual Report and Accounts 2018

313

Strategic ReportFinancial Review Corporate Governance Financial Statements  Additional Information Additional information

intended or written to be used, and cannot be used, for the 
purpose of avoiding US federal tax penalties.

Taxation of dividends

Currently, no tax is withheld from dividends paid by HSBC 
Holdings. For US tax purposes, a US holder must include cash 
dividends paid on the shares or ADSs in ordinary income on the 
date that such holder or the ADS depositary receives them, 
translating dividends paid in UK pounds sterling into US dollars 
using the exchange rate in effect on the date of receipt. A US 
holder that elects to receive shares in lieu of a cash dividend must 
include in ordinary income the fair market value of such shares on 
the dividend payment date, and the tax basis of those shares will 
equal such fair market value.

Subject to certain exceptions for positions that are held for less 
than 61 days, and subject to a foreign corporation being 
considered a ‘qualified foreign corporation’ (which includes not 
being classified for US federal income tax purposes as a passive 
foreign investment company), certain dividends (‘qualified 
dividends’) received by an individual US holder generally will be 
subject to US taxation at preferential rates. Based on the 
company’s audited financial statements and relevant market and 
shareholder data, HSBC Holdings was not and does not anticipate 
being classified as a passive foreign investment company. 
Accordingly, dividends paid on the shares or ADSs generally 
should be treated as qualified dividends.

Taxation of capital gains

Gains realised by a US holder on the sale or other disposition of 
shares or ADSs normally will not be subject to UK taxation unless 
at the time of the sale or other disposition the holder carries on a 
trade, profession or vocation in the UK through a branch or agency 
or permanent establishment and the shares or ADSs are or have 
been used, held or acquired for the purposes of such trade, 
profession, vocation, branch or agency or permanent 
establishment. Such gains will be included in income for US tax 
purposes, and will be long-term capital gains if the shares or ADSs 
were held for more than one year. A long-term capital gain realised 
by an individual US holder generally will be subject to US tax at 
preferential rates.

Inheritance tax

Shares or ADSs held by an individual whose domicile is 
determined to be the US for the purposes of the United States-
United Kingdom Double Taxation Convention relating to estate and 
gift taxes (the ‘Estate Tax Treaty’) and who is not for such 
purposes a national of the UK will not, provided any US federal 
estate or gift tax chargeable has been paid, be subject to UK 
inheritance tax on the individual’s death or on a lifetime transfer of 
shares or ADSs except in certain cases where the shares or ADSs 
(i) are comprised in a settlement (unless, at the time of the 
settlement, the settlor was domiciled in the US and was not a 
national of the UK), (ii) are part of the business property of a UK 
permanent establishment of an enterprise, or (iii) pertain to a UK 
fixed base of an individual used for the performance of 
independent personal services. In such cases, the Estate Tax 
Treaty generally provides a credit against US federal tax liability for 
the amount of any tax paid in the UK in a case where the shares or 
ADSs are subject to both UK inheritance tax and to US federal 
estate or gift tax.

Stamp duty and stamp duty reserve tax – ADSs

If shares are transferred to a clearance service or American 
Depositary Receipt (‘ADR’) issuer (which will include a transfer of 
shares to the Depositary) under the current published HMRC 
practice, UK stamp duty and/or stamp duty reserve tax will be 
payable. The stamp duty or stamp duty reserve tax is generally 
payable on the consideration for the transfer and is payable at the 
aggregate rate of 1.5%.

The amount of stamp duty reserve tax payable on such a transfer 
will be reduced by any stamp duty paid in connection with the 
same transfer.

No stamp duty will be payable on the transfer of, or agreement to 
transfer, an ADS, provided that the ADR and any separate 

314

HSBC Holdings plc Annual Report and Accounts 2018

instrument of transfer or written agreement to transfer remain at 
all times outside the UK, and provided further that any such 
transfer or written agreement to transfer is not executed in the UK. 
No stamp duty reserve tax will be payable on a transfer of, or 
agreement to transfer, an ADS effected by the transfer of an ADR.

US backup withholding tax and information reporting

Distributions made on shares or ADSs and proceeds from the sale 
of shares or ADSs that are paid within the US, or through certain 
financial intermediaries to US holders, are subject to information 
reporting and may be subject to a US ‘backup’ withholding tax. 
General exceptions to this rule happen when the US holder: 
establishes that it is a corporation (other than an S corporation) or 
other exempt holder; or provides a correct taxpayer identification 
number, certifies that no loss of exemption from backup 
withholding has occurred and otherwise complies with the 
applicable requirements of the backup withholding rules. Holders 
that are not US taxpayers generally are not subject to information 
reporting or backup withholding tax, but may be required to 
comply with applicable certification procedures to establish that 
they are not US taxpayers in order to avoid the application of such 
information reporting requirements or backup withholding tax to 
payments received within the US or through certain financial 
intermediaries.

Cautionary statement regarding 
forward-looking statements

The Annual Report and Accounts 2018 contains certain forward-
looking statements with respect to HSBC’s financial condition, 
results of operations and business, including the strategic 
priorities and 2020 financial, investment and capital targets 
described herein.

Statements that are not historical facts, including statements 
about HSBC’s beliefs and expectations, are forward-looking 
statements. Words such as ‘expects’, ‘targets’, ‘anticipates’, 
‘intends’, ‘plans’, ‘believes’, ‘seeks’, ‘estimates’, ‘potential’ and 
‘reasonably possible’, variations of these words and similar 
expressions are intended to identify forward-looking statements. 
These statements are based on current plans, estimates and 
projections, and therefore undue reliance should not be placed on 
them. Forward-looking statements speak only as of the date they 
are made. HSBC makes no commitment to revise or update any 
forward-looking statements to reflect events or circumstances 
occurring or existing after the date of any forward-looking 
statements.

Written and/or oral forward-looking statements may also be made 
in the periodic reports to the US Securities and Exchange 
Commission, summary financial statements to shareholders, proxy 
statements, offering circulars and prospectuses, press releases 
and other written materials, and in oral statements made by 
HSBC’s Directors, officers or employees to third parties, including 
financial analysts.

Forward-looking statements involve inherent risks and 
uncertainties. Readers are cautioned that a number of factors 
could cause actual results to differ, in some instances materially, 
from those anticipated or implied in any forward-looking 
statement. These include, but are not limited to:

•  Changes in general economic conditions in the markets 
in which we operate, such as continuing or deepening 
recessions and fluctuations in employment beyond those 
factored into consensus forecasts; changes in foreign exchange 
rates and interest rates, including the accounting impact 
resulting from financial reporting in respect of hyperinflationary 
economies; volatility in equity markets; lack of liquidity in 
wholesale funding markets; illiquidity and downward price 
pressure in national real estate markets; adverse changes in 
central banks’ policies with respect to the provision of liquidity 
support to financial markets; heightened market concerns over 
sovereign creditworthiness in over-indebted countries; adverse 
changes in the funding status of public or private defined 
benefit pensions; and consumer perception as to the 
continuing availability of credit and price competition in 

Certain defined terms

Unless the context requires otherwise, ‘HSBC Holdings’ means 
HSBC Holdings plc and ‘HSBC’, the ‘Group’, ‘we’, ‘us’ and ‘our’ 
refer to HSBC Holdings together with its subsidiaries. Within this 
document the Hong Kong Special Administrative Region of the 
People’s Republic of China is referred to as ‘Hong Kong’. When 
used in the terms ‘shareholders’ equity’ and ‘total shareholders’ 
equity’, ‘shareholders’ means holders of HSBC Holdings ordinary 
shares and those preference shares and capital securities issued 
by HSBC Holdings classified as equity. The abbreviations ‘$m’, 
‘$bn’ and ‘$tn’ represent millions, billions (thousands of millions) 
and trillions of US dollars, respectively.

the market segments we serve; and deviations from the market 
and economic assumptions that form the basis for our ECL 
measurements;

•  Changes in government policy and regulation, including the 

monetary, interest rate and other policies of central banks and 
other regulatory authorities; initiatives to change the size, 
scope of activities and interconnectedness of financial 
institutions in connection with the implementation of stricter 
regulation of financial institutions in key markets worldwide; 
revised capital and liquidity benchmarks which could serve to 
deleverage bank balance sheets and lower returns available 
from the current business model and portfolio mix; imposition 
of levies or taxes designed to change business mix and risk 
appetite; the practices, pricing or responsibilities of financial 
institutions serving their consumer markets; expropriation, 
nationalisation, confiscation of assets and changes in 
legislation relating to foreign ownership; changes in bankruptcy 
legislation in the principal markets in which we operate and the 
consequences thereof; general changes in government policy 
that may significantly influence investor decisions; 
extraordinary government actions as a result of current market 
turmoil; other unfavourable political or diplomatic 
developments producing social instability or legal uncertainty 
which in turn may affect demand for our products and services; 
the costs, effects and outcomes of product regulatory reviews, 
actions or litigation, including any additional compliance 
requirements; and the effects of competition in the markets 
where we operate including increased competition from non-
bank financial services companies, including securities firms.

•  Factors specific to HSBC, including our success in adequately 
identifying the risks we face, such as the incidence of loan 
losses or delinquency, and managing those risks (through 
account management, hedging and other techniques). Effective 
risk management depends on, among other things, our ability 
through stress testing and other techniques to prepare for 
events that cannot be captured by the statistical models it uses; 
and our success in addressing operational, legal and regulatory, 
and litigation challenges; and other risks and uncertainties we 
identify in ‘top and emerging risks’ on pages 69 to 73.

HSBC Holdings plc Annual Report and Accounts 2018

315

Strategic ReportFinancial Review Corporate Governance Financial Statements  Additional Information Additional information

Abbreviations

Currencies

£

CA$

€

HK$

MXN

RMB

SGD

$

A

ABS¹

ADR

ADS

AFS

AGM

AIEA

British pound sterling

Canadian dollar

Euro

Hong Kong dollar

Mexican peso

Chinese renminbi

Singapore dollar

United States dollar

Asset-backed security

American Depositary Receipt

American Depositary Share

Available for sale

Annual General Meeting

Average interest-earning assets

ALCM

ALCO

AML

AML DPA

Asset, Liability and Capital Management

Asset and Liability Management Committee

Anti-money laundering

Five-year deferred prosecution agreement with the US
Department of Justice, entered into in December 2012

ASEAN

Association of Southeast Asian Nations

Additional tier 1

Basel Committee on Banking Supervision

2006 Basel Capital Accord

Basel Committee’s reforms to strengthen global capital and
liquidity rules

Bank for International Settlements

Bank of Communications Co., Limited, one of China’s largest
banks

Bank of England

Basis points. One basis point is equal to one-hundredth of a
percentage point

Bank Secrecy Act (US)

Balance Sheet Management

British Virgin Islands

Credit and Lending

Capital asset pricing model

Federal Reserve Comprehensive Capital Analysis and Review

Collateralised debt obligations

Credit default swap

Commodity Exchange Act (US)

Common equity tier 1

Cash-generating units

Commercial Banking, a global business

Capital maintenance charge

Consumer and Mortgage Lending (US)

Chief Operating Decision Maker

2013 Committee of the Sponsors of the Treadway
Commission (US)

Commercial paper

Capital Requirements Directive

Capital Requirements Regulation and Directive

Customer risk rating

Credit support annex

Credit valuation adjustment

AT1

B

Basel

Basel II¹

Basel III¹

BIS

BoCom

BoE

Bps¹

BSA

BSM

BVI

C

C&L

CAPM

CCAR

CDOs

CDS¹

CEA

CET1¹

CGUs

CMB

CMC

CML¹

CODM

COSO

CP¹

CRD¹

CRD IV

CRR¹

CSA

CVA¹

D

DDOS

Holdings ordinary shares to which the employee will become
entitled, generally between one and seven years from the
date of the award, and normally subject to the individual
remaining in employment

Dodd-Frank

Dodd-Frank Wall Street Reform and Consumer Protection
Act (US)

316

HSBC Holdings plc Annual Report and Accounts 2018

DoJ

DPD

DPF

DVA¹

E

EAD¹

EBA

EC

ECB

EEA

ECL

EL¹

ESG

EU

US Department of Justice

Days past due

Discretionary participation feature of insurance and
investment contracts

Debit valuation adjustment

Exposure at default

European Banking Authority

European Commission

European Central Bank

European Economic Area

Expected credit losses. In the income statement, ECL is 
recorded as a change in expected credit losses and other 
credit impairment charges. In the balance sheet, ECL is 
recorded as an allowance for financial instruments to which 
only the impairment requirements in IFRS 9 are applied.

Expected loss

Environmental, Social and Governance

European Union

Euribor

Euro interbank offered rate

EVE

F

FCA

FFVA

FPA

FRB

FRC

FSB

FSCS

FSVC

FTE

FTSE

FuM

FVOCI¹

FVPL¹

FX DPA

G

GAAP

GAC

GB&M

GDP

GDPR

GLCM

Economic value of equity

Financial Conduct Authority (UK)

Funding fair value adjustment estimation methodology on
derivative contracts

Fixed pay allowance

Federal Reserve Board (US)

Financial Reporting Council

Financial Stability Board

Financial Services Compensation Scheme

Financial System Vulnerabilities Committee

Full-time equivalent staff

Financial Times – Stock Exchange index

Funds under management

Fair value through other comprehensive income

Fair value through profit or loss

Three-year deferred prosecution agreement with the US 
Department of Justice, entered into in January 2018

Generally accepted accounting principles

Group Audit Committee

Global Banking and Markets, a global business

Gross domestic product

General Data Protection Regulation

Global Liquidity and Cash Management

Global Markets

HSBC’s capital markets services in Global Banking and
Markets

GMB

GMP

GPB

GPSP

GRC

Group

GSM

GTRF

H

Group Management Board

Guaranteed minimum pension

Global Private Banking, a global business

Group Performance Share Plan

Group Risk Committee

HSBC Holdings together with its subsidiary undertakings

The Group’s Global Standards Manual

Global Trade and Receivables Finance

Hang Seng Bank Hang Seng Bank Limited, one of Hong Kong’s largest banks

HKEx

HKMA

HMRC

HNAH

The Stock Exchange of Hong Kong Limited

Hong Kong Monetary Authority

HM Revenue and Customs

HSBC North America Holdings Inc.

Hong Kong Special Administrative Region of the People’s
Republic of China

HSBC Operations Services and Technology

High-quality liquid assets

HSBC Holdings together with its subsidiary undertakings

HOST

HQLA

HSBC

HSBC Bank

HSBC Bank plc

Distributed denial of service

Holdings ALCO

HSBC Holdings Asset and Liability Management Committee

Deferred Shares Awards of deferred shares define the number of HSBC

Hong Kong

HSBC Bank
Middle East

HSBC Bank Middle East Limited

HSBC Bank USA HSBC Bank USA, N.A., HSBC’s retail bank 

in the US

HSBC Canada

The sub-group, HSBC Bank Canada, HSBC Trust Company
Canada, HSBC Mortgage Corporation Canada and HSBC
Securities Canada, consolidated for liquidity purposes

HSBC Colombia HSBC Bank (Colombia) S.A.

HSBC Finance

HSBC Finance Corporation, the US consumer finance
company (formerly Household International, Inc.)

HSBC France

HSBC’s French banking subsidiary, formerly CCF S.A.

HSBC Holdings

HSBC Holdings plc, the parent company of HSBC

HSBC Private
Bank (Suisse)

HSBC Private Bank (Suisse) SA, HSBC’s private bank in
Switzerland

HSBC UK

HSBC USA

HSI

HSSL

HTIE

HTM

I

IAS

IASB

Ibor

ICAAP

IFRSs

ILAAP

IRB¹

IRRBB

ISDA

J

Jaws

K

KMP

L

LCR

LFRF

LGBT+

LGD¹

Libor

LICs

LMA

LTI

LTV¹

M

HSBC UK Bank plc

The sub-group, HSBC USA Inc (the holding company of
HSBC Bank USA) and HSBC Bank USA, consolidated for
liquidity purposes

HSBC Securities (USA) Inc.

HSBC Securities Services (Luxembourg)

HSBC International Trust Services (Ireland) Limited

Held to maturity

International Accounting Standards

International Accounting Standards Board

Interbank offered rate

Internal capital adequacy assessment process

International Financial Reporting Standards

Individual liquidity adequacy assessment process

Internal ratings-based

Interest rate risk in the banking book

International Swaps and Derivatives Association

Adjusted jaws measures the difference between the rates of
change in adjusted revenue and adjusted operating
expenses.

Key Management Personnel

Liquidity coverage ratio

Liquidity and funding risk management framework

Lesbian, gay, bisexual and transgender. The plus sign
denotes other non-mainstream groups on the spectrums of
sexual orientation and gender identity

Loss given default

London interbank offered rate

Loan impairment charges and other credit risk provisions

Loan Markets Association

Long-term incentive

Loan-to-value ratio

Mainland China

People’s Republic of China excluding Hong Kong

Malachite

Mazarin

MBS

MENA

MOCs

Monoline

MRT¹

N

NII

NSFR

NYSE

O

OCC

OCI

OECD

OFAC

ORMF

Malachite Funding Limited, a term-funding vehicle

Mazarin Funding Limited, an asset-backed CP conduit

US mortgage-backed security

Middle East and North Africa

Model Oversight Committees

Monoline insurance company

Material Risk Taker

Net interest income

Net stable funding ratio

New York Stock Exchange

Office of the Comptroller of the Currency (US)

Other comprehensive income

Organisation of Economic Co-operation and Development

Office of Foreign Assets Control

Operational risk management framework

OTC¹

P

PD¹

Performance
shares¹

Ping An

POCI

PBT

PIT

PPI

PRA

PRC

Over-the-counter

Probability of default

Awards of HSBC Holdings ordinary shares under employee
share plans that are subject to corporate performance
conditions

Ping An Insurance (Group) Company of China, Ltd, the
second-largest life insurer in the PRC

Purchased or originated credit-impaired financial assets

Profit before tax

Point-in-time

Payment protection insurance

Prudential Regulation Authority (UK)

People’s Republic of China

Principal plan

HSBC Bank (UK) Pension Scheme

PVIF

PwC

R

RAS

RBWM

Repo¹

Present value of in-force long-term insurance business and
long-term investment contracts with DPF

The member firms of the PwC network, including 
PricewaterhouseCoopers LLP

Risk appetite statement

Retail Banking and Wealth Management, a global business

Sale and repurchase transaction

Reverse repo

Security purchased under commitments to sell

RFB

RFR

RMM

RNIV

RoE

Ring-fenced bank

Risk-free rate

Risk Management Meeting of the Group Management Board

Risk not in VaR

Return on equity

RoRWA

Return on average risk-weighted assets

RoTE

RWA¹

S

SAPS

SDG

SE¹

SEC

Return on tangible equity

Risk-weighted asset

Self-administered pension scheme

United Nation’s Sustainable Development Goals

Structured entity

Securities and Exchange Commission (US)

ServCo group

Separately incorporated group of service companies planned
in response to UK ring-fencing proposals

SFR

Sibor

SIC

SID

SME

Solitaire

SPE¹

SPPI

SRI

T

T1

T2

TCFD¹

TLAC¹

TSR¹

U

UAE

UK

UN

UN PRI

US

US run-off
portfolio

V

VaR¹

VIU

Stable funding ratio

Singapore interbank offered rate

Securities investment conduit

Senior Independent Director

Small- and medium-sized enterprise

Solitaire Funding Limited, a special purpose entity managed
by HSBC

Special purpose entity

Solely payments of principal and interest

Socially responsible investment

Tier 1

Tier 2

Task Force on Climate-related Financial Disclosures

Total loss-absorbing capacity

Total shareholder return

United Arab Emirates

United Kingdom

United Nations

United Nations Principles of Responsible Investment

United States of America

Includes our CML, vehicle finance and Taxpayer Financial
Services businesses and insurance, commercial, corporate
and treasury activities in HSBC Finance on an IFRSs
management basis

Value at risk

Value in use

1  A full definition is included in the glossary to the Annual Report and Accounts 

2018 which is available at www.hsbc.com/investors.

HSBC Holdings plc Annual Report and Accounts 2018

317

Strategic ReportFinancial Review Corporate Governance Financial Statements  Additional Information Additional information

HSBC Holdings plc

Incorporated in England on 1 January 1959 with
limited liability under the UK Companies Act
Registered in England: number 617987

Registered Office and Group Head Office

8 Canada Square
London E14 5HQ
United Kingdom
Telephone: 44 020 7991 8888
Facsimile: 44 020 7992 4880
Web: www.hsbc.com

Registrars

Principal Register
Computershare Investor Services PLC
The Pavilions
Bridgwater Road
Bristol BS99 6ZZ
United Kingdom
Telephone: 44 0370 702 0137
Email: via website
Web: www.investorcentre.co.uk/contactus

Hong Kong Overseas Branch Register
Computershare Hong Kong Investor Services
Limited
Rooms 1712-1716, 17th floor
Hopewell Centre
183 Queen’s Road East
Hong Kong
Telephone: 852 2862 8555
Email: hsbc.ecom@computershare.com.hk
Web: www.investorcentre.com/hk

Bermuda Overseas Branch Register
Investor Relations Team
HSBC Bank Bermuda Limited
37 Front Street
Hamilton HM11
Bermuda
Telephone: 1 441 299 6737
Email: hbbm.shareholder.services@hsbc.bm
Web: www.investorcentre.com/bm

ADR Depositary
The Bank of New York Mellon
Shareowner Services
PO Box 505000
Louisville, KY 40233-5000
USA
Telephone (US): 1 877 283 5786
Telephone (International): 1 201 680 6825
Email: shrrelations@cpushareownerservices.com
Web: www.mybnymdr.com

318

HSBC Holdings plc Annual Report and Accounts 2018

Paying Agent (France)
CACEIS Corporate Trust
14, rue Rouget de Lisle
92130 Issy-Les-Moulineaux
France
Telephone: 33 1 57 78 34 28
Email: ct-service-ost@caceis.com
Web: www.caceis.com

Corporate Brokers

Goldman Sachs International
Peterborough Court
133 Fleet Street
London EC4A 2BB
United Kingdom

Credit Suisse Securities (Europe) Limited
1 Cabot Square
London E14 4QT
United Kingdom

HSBC Bank plc
8 Canada Square
London E14 5HQ
United Kingdom

© Copyright HSBC Holdings plc 2019

All rights reserved 

No part of this publication may be reproduced, stored in a retrieval 
system, or transmitted, in any form or by any means, electronic, 
mechanical, photocopying, recording, or otherwise, without the 
prior written permission of HSBC Holdings plc. 

Published by Global Finance, HSBC Holdings plc, London 

Designed by Superunion (formerly Addison Group), London 
(Strategic Report) and by Global Finance with Superunion (rest of 
Annual Report and Accounts)

Photography 

Highlights (pages 2 to 3): Lavender field in Provence, France. 
Taken by Andrea A Attard, who works in our corporate treasury 
solutions team in Malta

Our strategy (pages 10 to 13): Boat navigating off the coast of 
Thailand. Taken by Joanna S Ellis, who supports with retail 
customer due diligence and is based in India

Global businesses (pages 18 to 21): Hong Kong skyline at night. 
Taken by John Oldham, who works in the legal team in the UK

How we do business (pages 22 to 23): Fish off Raja Ampat, 
Indonesia, one of the world’s most diverse marine regions. Taken 
by Faith Li, who works in asset management in China

How we do business (pages 28 to 29): Thrunton Woods, 
Northumberland. Taken by Ciara Jennings, who works in the UK’s 
digital technology team

Risk overview (pages 30 to 31): Raindrops on a peacock feather. 
Taken by Noman Anwar, who works in communications in 
Bangladesh

Inside back cover: Crowds below an escalator in Incheon Airport, 
South Korea. Taken by Michael Hu, who works in China’s finance 
team

Group Chairman and Group Chief Executive portraits: Taken by 
Charles Best

Printed by Park Communications Limited, 
London, on Revive 100 Offset board and 
paper using vegetable oil-based inks.  
Made in Austria, the stocks comprise  
100% de-inked post-consumer waste.  
Pulps used are totally chlorine-free.  

The FSC® recycled logo identifies a paper 
which contains 100% post-consumer 
recycled fibre certified in accordance with 
the rules of the Forest Stewardship Council®.

H

S

B

C

H

o

l

d

i

n

g

s

p

l

c

A

n

n

u

a

l

R

e

p

o

r

t

a

n

d

A

c

c

o

u

n

t

s

2

0

1

8

HSBC Holdings plc

8 Canada Square
London E14 5HQ
United Kingdom
Telephone: +44 (0)20 7991 8888
www.hsbc.com