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ShellStrong business performance and resilience deliver industry-leading shareholder value 2014 Letter to Shareholders 2014 Letter to Shareholders Imperial’s strong financial and operating performance in 2014 can be attributed to our competitively advantaged assets, integrated business model and focus on the fundamentals. Most notable among our achievements last year was continued strong performance at our flagship Cold Lake in situ operation, ramp-up at our Kearl oil sands mine, record refinery capacity utilization and significant growth in petroleum product sales. Net income in 2014 was $3.8 billion, the second highest in company history, up 34 percent from 2013. Return on average capital employed was an industry- leading 13.7 percent and cash flow from operating activities and asset sales was $5.3 billion, up $1.8 billion. Capital and exploration expenditures totaled $5.7 billion, driven primarily by Upstream growth projects at Kearl and Nabiye. Imperial’s performance in 2014 resulted in an annual shareholder return of 7.5 percent, out-performing both the S&P TSX integrated Oil and Gas Index (-6.1 percent) and our peer group (-7.4 percent). Our strong cash flow, combined with long-life, high-quality assets and industry leadership across all business lines, provides Imperial a significant competitive advantage. Commitment to safety, environmental responsibility and operational excellence The safety of our workforce, developing our resources responsibly and ensuring operational excellence are company- wide priorities. Our 2014 workforce safety performance matched our best-ever, while working more than 52 million hours, our highest total on record. We continue to prioritize safety performance and our commitment to achieving a workplace where Nobody Gets Hurt is unwavering. The successful completion of maintenance turnarounds at Kearl, Cold Lake and at the Sarnia and Nanticoke refineries during the year without any lost-time safety incidents underscores our commitment to safety. In addition, we continue to look for ways to minimize our environmental footprint and take into consideration the economic and social needs within the communities where we operate. Long-life, high-quality Upstream assets deliver robust results and growth Overall Upstream net income was $2.1 billion, $347 million higher than 2013. Total gross oil-equivalent production* averaged 310,000 barrels per day, up five percent from 295,000 in 2013. Excluding the impact of conventional Upstream asset divestments in 2014, production was up 12 percent. Gross production from Cold Lake averaged 146,000 barrels per day, down from 153,000 barrels in 2013. Lower volumes were primarily due to the cyclical nature of steaming and the impact of unplanned third-party power outages. Cold Lake’s Nabiye project start-up occurred throughout December with bitumen production expected in the first quarter of 2015. At its peak, Nabiye will add about 40,000 barrels per day before royalties. With a 25 percent ownership, Imperial’s share of Syncrude’s production averaged 64,000 barrels per day, down slightly from 67,000 barrels in 2013. Priorities at Syncrude include improving reliability and reducing unit operating costs. Imperial’s share of gross production from the Kearl initial development was 51,000 barrels per day versus 16,000 in 2013. Since start-up, improvements to equipment reliability and operating procedures have been made. At year end, the construction phase of the Kearl expansion project was essentially complete. The project is ahead of schedule and start-up is slated for the third quarter 2015. At capacity, the expansion ultimately adds another 110,000 barrels per day (78,000 Imperial’s share). Our “design one, build multiple” approach to project execution, as applied to Kearl expansion, is cost-effective and captures synergies and lessons learned. Imperial has a long-standing practice of reviewing all assets for their contribution in an effort to maximize value. Consistent with this practice, in 2014 we completed the sale of conventional assets located at Boundary Lake, Cynthia/West Pembina and Rocky Mountain House for $855 million. Record refinery utilization and higher sales volumes drive Downstream performance Imperial’s Downstream businesses delivered net income of $1.6 billion, up $542 million versus 2013. Earnings benefitted from improved refinery reliability, further access to advantaged feedstocks, as well as a weaker Canadian dollar and increased sales volumes. Refinery throughput increased five percent in 2014 (excluding Dartmouth) averaging 394,000 barrels per day, with annual capacity utilization reaching a record high of 94 percent. Net petroleum product sales increased seven percent to 485,000 barrels per day, consistent with our strategy to grow sales in profitable Canadian markets. Currently, about 1,200 of our 1,700 Esso-branded sites across Canada operate under a branded wholesaler model where Imperial supplies fuel to independent parties who own and operate retail stations. In early 2015 we announced plans to evaluate the potential transition of the remaining approximately 500 company- owned Esso retail sites to our branded wholesaler operating model. Anchored by a world-scale polyethylene plant, Imperial’s Chemical business achieved record net income of $229 million in 2014, up $67 million from 2013. This result was achieved with strong margins across all major product lines and processing of cost-advantaged ethane feedstock from the Marcellus. Total sales volumes of 953,000 tonnes were up 13,000 tonnes from 2013. Addressing market access challenges Upstream production growth, coupled with delays in new pipeline projects, continued to challenge the Canadian oil and gas industry in 2014. To support the company’s Upstream growth strategy, and to mitigate uncertainties associated with pending pipeline projects, Imperial is developing a rail terminal near our Strathcona refinery. The terminal, scheduled to start up in 2015, will provide incremental transportation capacity of up to 210,000 barrels per day, ensuring access to the highest-value markets for equity crude production. Technology unlocks growth opportunities In 2014, Imperial invested $175 million in research and technology to enhance environmental performance, improve efficiency and augment bitumen recovery. Priorities included advancing optimization of the extraction and paraffinic froth treatment processes at Kearl and the Cyclic Solvent Process (CSP), a promising technology to enhance in situ bitumen recovery, while reducing water use and greenhouse gas emissions. A pilot to further test CSP began in June 2014 at Cold Lake. Our Solvent-Assisted Steam-Assisted Gravity Drainage (SA-SAGD) technology, jointly developed with ExxonMobil, enhances bitumen recovery by adding solvents. This technology is currently being evaluated for commercial application. Technology and innovation are fundamental to unlocking the potential of future company growth opportunities, particularly for in situ projects, including Aspen, Corner, Clyden and Cold Lake Midzaghe (formerly Grand Rapids). Resiliency to market conditions The business environment of the past several months, with the dramatic decline in global crude prices, illustrates the cyclical nature of the oil and gas business. Imperial plans and operates its businesses with a long-term perspective that results in resiliency across a wide range of market conditions. Our resiliency is achieved in large part due to our long-life, high-quality assets, integrated business model and ongoing focus on business fundamentals. Consequently, our near-term investment plans remain largely unchanged. However, we will continue to closely monitor and respond to market conditions, rigorously examining operating costs and capital investments to maximize value in whatever business environment we operate in. Our workforce is a competitive advantage Imperial’s success is the result of hard work, dedication and commitment to excellence by our workforce. Collectively, we strive to deliver industry-leading performance in safety, operational integrity, reliability and profitability. On behalf of the Board of Directors and Imperial’s workforce, I would like to thank you, our shareholders, for your trust and confidence in our ability to continue to deliver superior, long-term shareholder value. Rich Kruger Chairman, President and CEO *Gross production is the company’s share of production (excluding purchases) before deduction of the mineral owner’s or governments’ share or both. 2014 highlights Imperial’s Business Model - Long-life, competitively advantaged assets - Disciplined investment, cost management - Value chain integration and synergies - High-impact technologies and innovation - Operational excellence, responsible growth Cold Lake Gross production averaged 146,000 barrels per day [1] Imperial’s Cold Lake operations, one of the largest thermal in situ heavy oil operations in the world, extracts bitumen located 400 metres below the surface by injecting steam into the ground. Production at Cold Lake’s Nabiye expansion is expected in the first quarter 2015, ultimately adding about 40,000 barrels per day of production. [1] 100 percent Imperial-owned [2] Imperial’s share. Jointly owned by Imperial (71 percent) and ExxonMobil Canada (29 percent) [3] Imperial’s share. 25 percent owned by Imperial Kearl Gross production averaged 51,000 barrels per day [2] Kearl, an oil sands mining operation, has one of Canada’s highest-quality oil sands deposits. By using our proprietary paraffinic froth treatment technology, we are the only oil sands operation that produces pipeline-quality bitumen without the need of an onsite upgrader. With an estimated total of 4.6 billion barrels of recoverable bitumen resource, Kearl expansion, scheduled to start up in the third quarter 2015, will ultimately add about 110,000 barrels per day of capacity. Syncrude Gross production averaged 64,000 barrels per day [3] Syncrude, a mining and upgrading operation, has been operating for more than 35 years. Improved reliability and profitability is the focus for future growth opportunities. 2014 Letter to Shareholders Chemicals Record earnings of $229 million Imperial is one of Canada’s leading producers of chemical products. By focusing on integration synergies, operational excellence and with a disciplined approach to investing, Imperial’s chemical business delivered best-ever results in 2014. Research and growth opportunities Committed to innovation Our continued investment in research and technology helps unlock potential new resource opportunities and allows us to explore for, produce, refine and market products with the highest level of operational efficiency. Refining Record capacity utilization of 94% Imperial is the largest petroleum refiner in Canada with a significant share in all major petroleum product market sectors. Our competitive advantage is achieved through record utilization and price- advantaged feedstocks. Fuels and lubricants Product sales of 485,000 barrels per day The fuels and lubricants business is a major contributor to Imperial’s overall downstream profitability. Imperial remains one of the largest branded retail marketers in Canada, providing high-quality fuel and lubricant products across the country. Market access Providing incremental capacity The new Edmonton rail facility will provide incremental transportation capacity of up to 210,000 barrels per day ensuring access to the highest-value markets throughout North America for equity crude production. WCC LNG Environmental assessment initiated Imperial filed a project description, required to initiate an environmental assessment, for the west coast British Columbia LNG project (WCC), a project jointly owned with ExxonMobil Canada. A final investment decision, not anticipated in the near term, will ultimately be based on a number of factors, including satisfactory government and regulatory approvals, economic competitiveness, future market conditions and LNG sales agreements. Note: Gross production is the company ’s share of production (excluding purchases) before deduction of the mineral owner’s or governments’ share or both. 2014 financial and operating highlights 2014 Share Price Performance Annual Return % +10 Imperial +7.5 0 -10 S&P TSX Integrated Oil & Gas -6.1 Peer group average -7.4 Board of Directors Cash flow from operating activities and asset sales increased 52% to $5.3 billion Net earnings increased 34% to $3.8 billion, or $4.45 per share Return on average capital employed increased to 13.7% Dividends increased for the 20thconsecutive year paying $0.52 per share Richard M. Kruger Krystyna T. Hoeg Jack M. Mintz David S. Sutherland D. G. (Jerry) Wascom Chairman, president and chief executive officer Imperial Oil Limited Calgary, Alberta Corporate director Toronto, Ontario Chair – Executive resources committee Vice-chair – Contributions committee Palmer Chair in Public Policy University of Calgary Calgary, Alberta Chair – Environment, health and safety committee Vice-chair – Nominations and corporate governance committee Corporate director Waterloo, Ontario Chair – Contributions committee Vice-chair – Environment, health and safety committee Vice-president of Exxon Mobil Corporation and president of ExxonMobil Refining & Supply Company Fairfax, Virginia Total production increased 5% to 310,000 gross oil-equivalent barrels per day Refinery throughput increased 5% averaging 394,000 barrels per day Petroleum product sales of 485,000 barrels per day, up 7% Capital and exploration expenditures of $5.7 billion focused on major upstream growth projects Financial highlights (millions of Canadian dollars) 2014 2013 2012 2011 2010 Operating revenues Net income Cash flow from operating activities and asset sales (a) Cash and cash equivalents at year-end Total debt at year-end Average capital employed (a) 36 231 32 722 31 053 30 474 24 946 3 785 5 256 215 2 828 3 452 272 3 766 3 371 2 210 4 906 4 803 3 351 482 1 202 6 891 6 287 1 647 1 207 27 637 21 941 16 302 13 261 10 791 267 756 Capital and exploration expenditures 5 654 8 020 5 683 4 066 4 045 Key financial ratios Net income per share – diluted (dollars) Return on average capital employed (percent) (a) Return on average shareholders’ equity (percent) Annual shareholders’ return (percent) (b) Debt to capital (percent) (c) Dividends declared per share (dollars) 2014 2013 2012 2011 2010 4.45 13.7 18.0 7.5 23 0.52 3.32 12.9 15.8 11.3 24 0.49 4.42 23.1 25.4 (4.8) 9 3.95 25.4 27.5 12.9 9 2.59 20.5 21.4 0.9 7 0.48 0.44 0.43 Operating highlights 2014 2013 2012 2011 2010 Gross crude oil and NGL production (thousands of barrels per day) Gross natural gas production (millions of cubic feet per day) Gross total production (thousands of oil-equivalent barrels per day) 282 168 310 261 201 295 250 192 282 255 254 297 247 280 294 Net proved reserves (millions of oil-equivalent barrels) 3 959 3 622 3 574 3 191 2 549 Refinery throughput (thousands of barrels per day) (d) Petroleum product sales (thousands of barrels per day) Chemical sales volumes (thousands of tonnes) 394 485 953 426 454 940 435 445 430 447 1 044 1 016 444 442 989 (a) Definitions can be found under “frequently used terms” of the Financial section of the Management Proxy Circular. (b) Includes share appreciation and dividends. (c) Definition can be found under Management’s Discussion and Analysis of Financial Condition and Results of Operations of the Management Proxy Circular. (d) Refinery operations at the Dartmouth refinery were discontinued on September 16, 2013. Other Officers B. P. (Bart) Cahir Senior vice-president, upstream division David G. Bailey Treasurer Paul J. Masschelin Senior vice-president, finance and administration, and controller W. J. (Bill) Hartnett, Q.C. Vice-president and general counsel Bradley G. Merkel Vice-president, fuels, lubricants and specialties marketing John W. Blowers Refining manufacturing manager Marvin E. Lamb Director, corporate tax Lara H. Pella Assistant general counsel and corporate secretary Sheelagh D. Whittaker Victor L. Young Corporate director London, England Chair – Nominations and corporate governance committee Vice-chair – Audit committee Corporate director St. John’s, Newfoundland and Labrador Chair – Audit committee Vice-chair – Executive resources committee Head office Imperial Oil Limited P.O. Box 2480, Station ‘M’ Calgary, Alberta T2P 3M9 Investor information Online: imperialoil.ca Email: investor.relations@esso.ca Telephone: 587-476-4743 Forward-looking statements Statements of future events or conditions in this report, including projections, targets, expectations, estimates, and business plans are forward-looking statements. Actual future results, including demand growth and energy source mix; production growth and mix; project plans, dates, costs and capacities; production rates and resource recoveries; cost savings; product sales; financing sources; and capital and environmental expenditures could differ materially depending on a number of factors, such as changes in the price, supply of and demand for crude oil, natural gas, and petroleum and petrochemical products; political or regulatory events; project schedules; commercial negotiations; the receipt, in a timely manner, of regulatory and third-party approvals; unanticipated operational disruptions; unexpected technological developments; and other factors discussed in this report and Item 1A of Imperial’s most recent Form 10-K. Forward-looking statements are not guarantees of future performance and involve a number of risks and uncertainties, some that are similar to other oil and gas companies and some that are unique to Imperial. Imperial’s actual results may differ materially from those expressed or implied by its forward-looking statements and readers are cautioned not to place undue reliance on them. The term “project” as used in this report can refer to a variety of different activities and does not necessarily have the same meaning as in any government payment transparency reports. Reserves and contingent resource information presented in this report are an estimate of the company’s net interest after royalties at year-end 2014, as determined by Imperial’s internal qualified reserves evaluator. Contingent resources are those quantities of petroleum considered to be potentially recoverable from known accumulations using established technology or technology under development, but are currently not considered to be commercially recoverable due to one or more contingencies. Contingencies on resources may include, but are not limited to, factors such as economic, legal, environmental, political and regulatory matters or a lack of markets. There is no certainty that it will be economically viable or technically feasible to produce any portion of the resource. Imperial online Visit our website at imperialoil.ca to learn more information about Imperial’s operations, including videos about our projects and a report on our corporate citizenship efforts. For complete consolidated financial statements, including notes, please refer to the Management Proxy Circular for Imperial’s 2015 annual meeting of shareholders. The Management Proxy Circular also includes Management’s Discussion and Analysis of Financial Condition and Results of Operations. The circular is located on the investors section of our website. @ImperialOil /ImperialOil Imperial-Oil Front cover image Kearl Expansion Project courtesy of Phil Fetterman, Kearl Construction Advisor
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