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Imperial Oil
Annual Report 2014

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FY2014 Annual Report · Imperial Oil
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Strong business performance and resilience
deliver industry-leading shareholder value

2014
Letter to 
Shareholders

2014
Letter to 
Shareholders

Imperial’s strong 
financial and operating 
performance in 2014 
can be attributed to our 
competitively advantaged 
assets, integrated business 
model and focus on the 
fundamentals.  

Most notable among our achievements  
last year was continued strong performance 
at our flagship Cold Lake in situ operation, 
ramp-up at our Kearl oil sands mine, record 
refinery capacity utilization and significant 
growth in petroleum product sales. 

Net income in 2014 was $3.8 billion,  
the second highest in company history,  
up 34 percent from 2013. Return on 
average capital employed was an industry-
leading 13.7 percent and cash flow from 
operating activities and asset sales was 
$5.3 billion, up $1.8 billion. Capital and 
exploration expenditures totaled $5.7 
billion, driven primarily by Upstream growth 
projects at Kearl and Nabiye. 

Imperial’s performance in 2014 resulted in  
an annual shareholder return of 7.5 percent,  
out-performing both the S&P TSX integrated 
Oil and Gas Index (-6.1 percent) and our 
peer group (-7.4 percent). Our strong cash 
flow, combined with long-life, high-quality 
assets and industry leadership across all 
business lines, provides Imperial a significant 
competitive advantage.

Commitment to safety, environmental 
responsibility and operational excellence

The safety of our workforce, developing 
our resources responsibly and ensuring 
operational excellence are company- 
wide priorities. 

Our 2014 workforce  safety performance 
matched our best-ever, while working 
more than 52 million hours, our highest 
total on record. We continue to prioritize 
safety performance and our commitment 
to achieving a workplace where Nobody 
Gets Hurt is unwavering. The successful 
completion of maintenance turnarounds 
at Kearl, Cold Lake and at the Sarnia and 
Nanticoke refineries during the year without 
any lost-time safety incidents underscores 
our commitment to safety. 

In addition, we continue to look for ways  
to minimize our environmental footprint and 
take into consideration the economic and 
social needs within the communities where 
we operate. 

Long-life, high-quality Upstream assets 
deliver robust results and growth

Overall Upstream net income was  
$2.1 billion, $347 million higher than  
2013. Total gross oil-equivalent production* 
averaged 310,000 barrels per day, up  
five percent from 295,000 in 2013.  

Excluding the impact of conventional 
Upstream asset divestments in 2014, 
production was up 12 percent. 

Gross production from Cold Lake averaged 
146,000 barrels per day, down from 
153,000 barrels in 2013. Lower volumes 
were primarily due to the cyclical nature of 
steaming and the impact of unplanned  
third-party power outages. 

Cold Lake’s Nabiye project start-up occurred 
throughout December with bitumen 
production expected in the first quarter of 
2015. At its peak, Nabiye will add about 
40,000 barrels per day before royalties.

With a 25 percent ownership, Imperial’s 
share of Syncrude’s production averaged 
64,000 barrels per day, down slightly from 
67,000 barrels in 2013. Priorities at Syncrude 
include improving reliability and reducing 
unit operating costs. 

Imperial’s share of gross production from  
the Kearl initial development was 51,000 
barrels per day versus 16,000 in 2013. 
Since start-up, improvements to equipment 
reliability and operating procedures have 
been made. At year end, the construction 
phase of the Kearl expansion project was 
essentially complete. The project is ahead of 
schedule and start-up is slated for the third 
quarter 2015. At capacity, the expansion 
ultimately adds another 110,000 barrels per 
day (78,000 Imperial’s share). Our “design 
one, build multiple” approach to project 
execution, as applied to Kearl expansion, is 
cost-effective and captures synergies and 
lessons learned.

Imperial has a long-standing practice of 
reviewing all assets for their contribution in 
an effort to maximize value. Consistent with 
this practice, in 2014 we completed the sale 
of conventional assets located at Boundary 
Lake, Cynthia/West Pembina and Rocky 
Mountain House for $855 million.

Record refinery utilization and higher 
sales volumes drive Downstream 
performance

Imperial’s Downstream businesses delivered 
net income of $1.6 billion, up $542 million 
versus 2013. Earnings benefitted from 
improved refinery reliability, further access 
to advantaged feedstocks, as well as a 
weaker Canadian dollar and increased sales 
volumes. Refinery throughput increased 
five percent in 2014 (excluding Dartmouth) 
averaging 394,000 barrels per day, with 
annual capacity utilization reaching a 

record high of 94 percent. Net petroleum 
product sales increased seven percent to 
485,000 barrels per day, consistent with our 
strategy to grow sales in profitable Canadian 
markets. Currently, about 1,200 of our  
1,700 Esso-branded sites across Canada 
operate under a branded wholesaler 
model where Imperial supplies fuel to 
independent parties who own and operate 
retail stations. In early 2015 we announced 
plans to evaluate the potential transition of 
the remaining approximately 500 company-
owned Esso retail sites to our branded 
wholesaler operating model. 

Anchored by a world-scale polyethylene  
plant, Imperial’s Chemical business achieved 
record net income of $229 million in 2014, 
up $67 million from 2013. This result was 
achieved with strong margins across all 
major product lines and processing of 
cost-advantaged ethane feedstock from the 
Marcellus. Total sales volumes of 953,000 
tonnes were up 13,000 tonnes from 2013. 

Addressing market access challenges

Upstream production growth, coupled with  
delays in new pipeline projects, continued 
to challenge the Canadian oil and gas 
industry in 2014. To support the company’s 
Upstream growth strategy, and to mitigate 
uncertainties associated with pending 
pipeline projects, Imperial is developing a rail 
terminal near our Strathcona refinery. The 
terminal, scheduled to start up in 2015, will 
provide incremental transportation capacity 
of up to 210,000 barrels per day, ensuring 
access to the highest-value markets for 
equity crude production.

Technology unlocks growth 
opportunities

In 2014, Imperial invested $175 million 
in research and technology to enhance 
environmental performance, improve 
efficiency and augment bitumen recovery. 
Priorities included advancing optimization  
of the extraction and paraffinic froth 
treatment processes at Kearl and the 
Cyclic Solvent Process (CSP), a promising 
technology to enhance in situ bitumen 
recovery, while reducing water use and 
greenhouse gas emissions. A pilot to further 
test CSP began in June 2014 at Cold Lake. 

Our Solvent-Assisted Steam-Assisted 
Gravity Drainage (SA-SAGD) technology, 
jointly developed with ExxonMobil, 
enhances bitumen recovery by adding 
solvents. This technology is currently being

evaluated for commercial application. 
Technology and innovation are fundamental 
to unlocking the potential of future  
company growth opportunities, particularly 
for in situ projects, including Aspen, Corner, 
Clyden and Cold Lake Midzaghe (formerly 
Grand Rapids).

Resiliency to market conditions 

The business environment of the past  
several months, with the dramatic decline 
in global crude prices, illustrates the cyclical 
nature of the oil and gas business. Imperial 
plans and operates its businesses with 
a long-term perspective that results in 
resiliency across a wide range of market 
conditions. Our resiliency is achieved in 
large part due to our long-life, high-quality 
assets, integrated business model and 
ongoing focus on business fundamentals. 
Consequently, our near-term investment 
plans remain largely unchanged. However, 
we will continue to closely monitor and 
respond to market conditions, rigorously 
examining operating costs and capital 
investments to maximize value in whatever 
business environment we operate in.

Our workforce is a competitive 
advantage

Imperial’s success is the result of hard work, 
dedication and commitment to excellence 
by our workforce. Collectively, we strive 
to deliver industry-leading performance 
in safety, operational integrity, reliability 
and profitability. On behalf of the Board 
of Directors and Imperial’s workforce, I 
would like to thank you, our shareholders, 
for your trust and confidence in our ability 
to continue to deliver superior, long-term 
shareholder value.

Rich Kruger  
Chairman, President and CEO

*Gross production is the company’s share of production  
(excluding purchases) before deduction of the mineral owner’s  
or governments’ share or both.

2014 highlights

Imperial’s Business Model
-  Long-life, competitively advantaged assets

-  Disciplined investment, cost management

-  Value chain integration and synergies

-  High-impact technologies and innovation

-  Operational excellence, responsible growth

Cold Lake 
Gross production averaged 
146,000 barrels per day [1]

Imperial’s Cold Lake operations, one 
of the largest thermal in situ heavy 
oil operations in the world, extracts 
bitumen located 400 metres below 
the surface by injecting steam into the 
ground.  Production at Cold Lake’s Nabiye 
expansion is expected in the first quarter 
2015, ultimately adding about 40,000 
barrels per day of production.

[1]  100 percent Imperial-owned
[2]  Imperial’s share.  Jointly owned by Imperial (71 percent) and ExxonMobil Canada (29 percent)
[3]  Imperial’s share.  25 percent owned by Imperial

Kearl 
Gross production averaged  
51,000 barrels per day [2]

Kearl, an oil sands mining operation,  
has one of Canada’s highest-quality oil 
sands deposits.  By using our proprietary 
paraffinic froth treatment technology,  
we are the only oil sands operation that 
produces pipeline-quality bitumen 
without the need of an onsite upgrader.
With an estimated total of 4.6 billion 
barrels of recoverable bitumen resource, 
Kearl expansion, scheduled to start up in 
the third quarter 2015, will ultimately add 
about 110,000 barrels per day of capacity.

Syncrude 
Gross production averaged 64,000 
barrels per day [3]

Syncrude, a mining and upgrading 
operation, has been operating for more 
than 35 years.  Improved reliability and 
profitability is the focus for future growth 
opportunities. 

2014
Letter to 
Shareholders

Chemicals 
Record earnings of $229 million

Imperial is one of Canada’s leading 
producers of chemical products.   
By focusing on integration synergies, 
operational excellence and with a 
disciplined approach to investing, 
Imperial’s chemical business delivered 
best-ever results in 2014.

Research and growth 
opportunities 
Committed to innovation

Our continued investment in research  
and technology helps unlock potential  
new resource opportunities and allows  
us to explore for, produce, refine and 
market products with the highest level  
of operational efficiency.  

Refining 
Record capacity utilization of 94%

Imperial is the largest petroleum refiner 
in Canada with a significant share in all 
major petroleum product market sectors.  
Our competitive advantage is achieved 
through record utilization and price-
advantaged feedstocks.

Fuels and lubricants 
Product sales of 485,000  
barrels per day

The fuels and lubricants business is a 
major contributor to Imperial’s overall 
downstream profitability. Imperial remains 
one of the largest branded retail marketers 
in Canada, providing high-quality fuel and 
lubricant products across the country.

Market access 
Providing incremental capacity

The new Edmonton rail facility will provide 
incremental transportation capacity of 
up to 210,000 barrels per day ensuring 
access to the highest-value markets 
throughout North America for equity 
crude production.

WCC LNG 
Environmental assessment 
initiated

Imperial filed a project description,  
required to initiate an environmental 
assessment, for the west coast British 
Columbia LNG project (WCC), a project 
jointly owned with ExxonMobil Canada.  
A final investment decision, not anticipated 
in the near term, will ultimately be 
based on a number of factors, including 
satisfactory government and regulatory 
approvals, economic competitiveness, 
future market conditions and LNG sales 
agreements. 

Note:  Gross production is the company ’s share of production (excluding purchases) before deduction of the mineral owner’s or 
governments’ share or both.

2014 financial and 
operating highlights

2014 Share Price Performance

Annual Return %

+10

Imperial 
+7.5

0

-10

S&P TSX 
Integrated  
Oil & Gas
-6.1

Peer group  
average
-7.4

Board of Directors

Cash flow from 
operating activities 
and asset sales 
increased 52% to  
$5.3 billion

Net earnings 
increased 34% to 
$3.8 billion, or  
$4.45 per share

Return on average 
capital employed 
increased to  
13.7%

Dividends increased 
for the 20thconsecutive  
year paying $0.52 
per share

Richard M. Kruger 

Krystyna T. Hoeg 

Jack M. Mintz 

David S. Sutherland 

D. G. (Jerry) Wascom

Chairman, president and 
chief executive officer 
Imperial Oil Limited 
Calgary, Alberta

Corporate director  
Toronto, Ontario

Chair – Executive resources 
committee

Vice-chair – Contributions 
committee

Palmer Chair in Public 
Policy University of Calgary 
Calgary, Alberta 

Chair – Environment, health 
and safety committee 

Vice-chair – Nominations 
and corporate governance 
committee

Corporate director 
Waterloo, Ontario

Chair – Contributions 
committee

Vice-chair – Environment, 
health and safety 
committee

Vice-president of Exxon 
Mobil Corporation and 
president of ExxonMobil 
Refining & Supply 
Company  
Fairfax, Virginia

Total production 
increased 5% to  
310,000 gross  
oil-equivalent  
barrels per day

Refinery throughput 
increased 5% 
averaging 394,000 
barrels per day

Petroleum product 
sales of 485,000 
barrels per day, up 7%

Capital and exploration 
expenditures of  
$5.7 billion focused 
on major upstream 
growth projects

Financial highlights   (millions of Canadian dollars)  

2014 

2013  

2012  

2011  

2010 

Operating revenues 

Net income 

Cash flow from operating activities and asset sales (a) 

Cash and cash equivalents at year-end 

Total debt at year-end 

Average capital employed (a) 

36 231 

32 722  

31 053  

30 474  

24 946  

3 785 

5 256 

215 

2 828  

3 452  

272  

3 766  

3 371  

2 210  

4 906  

4 803  

3 351  

482  

1 202  

6 891 

6 287  

1 647  

1 207  

27 637 

21 941  

16 302  

13 261  

10 791  

267  

756  

Capital and exploration expenditures 

5 654 

8 020  

5 683  

4 066  

4 045  

Key financial ratios  

Net income per share – diluted (dollars) 

Return on average capital employed (percent)  (a) 

Return on average shareholders’ equity (percent)  

Annual shareholders’ return (percent)  (b) 

Debt to capital (percent) (c) 

Dividends declared per share (dollars) 

2014 

2013  

2012  

2011  

2010

4.45 

13.7 

18.0 

7.5 

23 

0.52 

3.32 

12.9 

15.8 

11.3  

24 

0.49 

4.42 

23.1 

25.4 

(4.8) 

9 

3.95 

25.4 

27.5 

12.9 

9 

2.59 

20.5 

21.4 

0.9 

7 

0.48 

0.44 

0.43 

Operating highlights   

2014 

2013  

2012  

2011  

2010

Gross crude oil and NGL production (thousands of barrels per day) 

Gross natural gas production (millions of cubic feet per day) 

Gross total production (thousands of oil-equivalent barrels per day) 

282 

168 

310 

261  

201  

295  

250  

192  

282  

255  

254  

297  

247  

280  

294  

Net proved reserves (millions of oil-equivalent barrels) 

3 959 

3 622  

3 574  

3 191  

2 549  

Refinery throughput (thousands of barrels per day) (d) 

Petroleum product sales (thousands of barrels per day) 

Chemical sales volumes (thousands of tonnes) 

394 

485 

953 

426  

454  

940  

435  

445  

430  

447  

1 044  

1 016  

444  

442  

989

(a) Definitions can be found under “frequently used terms” of the Financial section of the Management Proxy Circular.
(b) Includes share appreciation and dividends.
(c) Definition can be found under Management’s Discussion and Analysis of Financial Condition and Results of Operations of the Management Proxy Circular.
(d) Refinery operations at the Dartmouth refinery were discontinued on September 16, 2013.

Other Officers

B. P. (Bart) Cahir
Senior vice-president, upstream division

David G. Bailey
Treasurer

Paul J. Masschelin
Senior vice-president, finance
and administration, and controller

W. J. (Bill) Hartnett, Q.C.
Vice-president and general counsel

Bradley G. Merkel
Vice-president, fuels, lubricants
and specialties marketing

John W. Blowers
Refining manufacturing manager

Marvin E. Lamb
Director, corporate tax

Lara H. Pella
Assistant general counsel  
and corporate secretary

Sheelagh D. Whittaker 

Victor L. Young 

Corporate director  
London, England 

Chair – Nominations and 
corporate governance 
committee

Vice-chair – Audit 
committee

Corporate director  
St. John’s, Newfoundland 
and Labrador

Chair – Audit committee

Vice-chair – Executive 
resources committee

 
 
Head office

Imperial Oil Limited

P.O. Box 2480, Station ‘M’

Calgary, Alberta T2P 3M9

Investor information

Online: imperialoil.ca

Email: investor.relations@esso.ca

Telephone: 587-476-4743

Forward-looking statements

Statements of future events or conditions in this report, including projections, targets, expectations, estimates, and business plans are forward-looking statements. Actual future results, including demand 
growth and energy source mix; production growth and mix; project plans, dates, costs and capacities; production rates and resource recoveries; cost savings; product sales; financing sources; and capital and 
environmental expenditures could differ materially depending on a number of factors, such as changes in the price, supply of and demand for crude oil, natural gas, and petroleum and petrochemical products; 
political or regulatory events; project schedules; commercial negotiations; the receipt, in a timely manner, of regulatory and third-party approvals; unanticipated operational disruptions; unexpected technological 
developments; and other factors discussed in this report and Item 1A of Imperial’s most recent Form 10-K. Forward-looking statements are not guarantees of future performance and involve a number of risks 
and uncertainties, some that are similar to other oil and gas companies and some that are unique to Imperial. Imperial’s actual results may differ materially from those expressed or implied by its forward-looking 
statements and readers are cautioned not to place undue reliance on them.

The term “project” as used in this report can refer to a variety of different activities and does not necessarily have the same meaning as in any government payment transparency reports.

Reserves and contingent resource information presented in this report are an estimate of the company’s net interest after royalties at year-end 2014, as determined by Imperial’s internal qualified reserves 
evaluator. Contingent resources are those quantities of petroleum considered to be potentially recoverable from known accumulations using established technology or technology under development, but 
are currently not considered to be commercially recoverable due to one or more contingencies. Contingencies on resources may include, but are not limited to, factors such as economic, legal, environmental, 
political and regulatory matters or a lack of markets. There is no certainty that it will be economically viable or technically feasible to produce any portion of the resource.

Imperial online

Visit our website at imperialoil.ca to learn more information about Imperial’s operations, including videos about our projects and a report on our corporate citizenship efforts. 

For complete consolidated financial statements, including notes, please refer to the Management Proxy Circular for Imperial’s 2015 annual meeting of shareholders. The Management Proxy Circular also 
includes Management’s Discussion and Analysis of Financial Condition and Results of Operations. The circular is located on the investors section of our website.

           @ImperialOil                                       /ImperialOil                               Imperial-Oil

Front cover image Kearl Expansion Project courtesy of Phil Fetterman, Kearl Construction Advisor