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Indigo Books & Music
Annual Report 2018

IDG · TSX Communication Services
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Employees 5001-10,000
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FY2018 Annual Report · Indigo Books & Music
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“  THE FUTURE BELONGS TO 

THOSE WHO BELIEVE IN THE 

BEAUTY OF THEIR DREAMS.”

–  E L E A N O R   R O O S E V E LT

ANNUAL REPORT

FOR THE 52 -WEEK PERIOD 

ENDED MARCH 31, 2018

The Indigo Mission

To provide our customers with the most inspiring  

retail and digital environments in the world for books  

and life-enriching products and experiences.

Indigo operates under the following banners: Indigo Books & Music,  
Chapters, Coles, Indigospirit, The Book Company, and indigo.ca. 
The Company employs approximately 7,000 people across the country.

!ndigo Enrich Your Life, Chapters, !ndigo, Coles and indigo.ca are trade marks of Indigo Books & Music Inc.

Table of Contents

3. Report of the CEO
5. Management’s Responsibility for Financial Reporting
6. Management’s Discussion and Analysis
27. Independent Auditors’ Report
28. Consolidated Financial Statements and Notes
58. Corporate Governance Policies
59. Executive Management and Board of Directors
60. Five-Year Summary of Financial Information
61. Investor Information
62. Indigo’s Commitment to Communities Across Canada

Report of the CEO

Dear Shareholder,

It is my pleasure to once again be writing to you to share results on our business.

2018 was a good year for Indigo. In the face of an environment all would agree is very demanding for the retail
industry, your Company posted respectable results while continuing to invest for growth.

Highlights of the year are noted below:

Revenue
($ millions)

Total Comparable 
Sales Growth

Adjusted EBITDA
($ millions)

Net Promoter Score**

994

1,020

1,079

895

12.9%

43

55

52

75

71

66

68

6.5%

6.2%

21

4.1%

FY15

FY16*

FY17

FY18

FY15

FY16*

FY17

FY18

FY15

FY16*

FY17

FY18

FY15

FY16*

FY17

FY18

  * 2016 includes a 53rd week
** Net Promoter Score as defined by Opinion Lab

As I write this letter, we are embarking on the most ambitious capital investment plan in our history.

A big part of this investment will go into our network of large format stores. In addition to being well used –
and well loved – the overall changing dynamics in our industry propel us to re-imagine our customer experience. 

Over the last two years, we refined and tested a new model in ten Indigo stores. The response from customers
has been overwhelmingly positive, confirming that the investment we have tagged for this program will provide
a very meaningful return.

In parallel, we will continue to invest in both our supply chain capability and our digital assets toward our aim
of providing customers the ability to shop and interact with us seamlessly and joyfully both in stores and online.
Among the things on our digital road map that will be implemented this year are many initiatives that mod-
ernize and advance the checkout and fulfillment experiences for our customers.  

Annual  Report  2018        3

I might mention here, that as part of our continuing effort to improve service to our customers both in store
and online, this past year we expanded our supply chain with a major new facility in Calgary.  

The changing nature of the retail industry is much in the news. As customers, our service and experience expec -
tations continue to rise and the choices offered to us are endless. The pressure this places on any brand is
 significant. What animates Indigo, and continues to connect us with our customers, is our position as a place
for people to connect, to get inspired, to be indulged. It is this position that is our north star.

Indigo is fortunate to have the most passionate and engaged group of people coming to work every day. Our
business is demanding. It is the energy, creativity and spirit of each and every person on our team that enables
us to continue to grow. Thank you all for all you do and for the privilege of working with you.

Finally, I want to just note, as I do every year, that the Indigo Love of Reading Foundation continues to be a
major part of who we are. This was the Foundation’s most ambitious and most successful year to date.This year,
the Foundation impacted over 600 high-needs Canadian elementary schools, helping to inspire over 200,000
children to fall in love with reading. Since inception, the Foundation has committed over $28 million in funding
to 3,000 high-needs elementary school libraries, inspiring over 900,000 Canadian children. 

While the day to day is important, we recognize that we all have a responsibility to the longer term future of
our country. Childhood literacy is a fundamental factor. Reaching those schools and those children who lack the
resources to richly engage in reading, is our mission and our commitment.  

Thank you to our shareholders. Until next year.

Heather Reisman
Chair and Chief Executive Officer

4

Report  of  the  CEO

Management’s Responsibility for
Financial Reporting

Management of Indigo Books & Music Inc. (the “Company”) is responsible for the preparation and integrity of the consolidated
financial statements as well as the information contained in this report. The following consolidated financial statements of the
Company have been prepared in accordance with International Financial Reporting Standards, which involve management’s
best judgments and estimates based on available information.

The Company’s accounting procedures and related systems of internal control are designed to provide reasonable assurance
that its assets are safeguarded and its financial records are reliable. In recognizing that the Company is responsible for both the
integrity and objectivity of the consolidated financial statements, management is satisfied that the consolidated financial state-
ments have been prepared according to and within reasonable limits of materiality and that the financial information through-
out this report is consistent.The Board of Directors, along with the Company’s management team, have reviewed and approved
the consolidated financial statements and information contained within this report.

The Board of Directors monitors management’s internal control and financial reporting responsibilities through an Audit
Committee composed entirely of independent directors. This Committee meets regularly with senior management and the
Company’s internal and independent external auditors to discuss internal control, financial reporting, and audit matters. The
Audit Committee also meets with the external auditors without the presence of management to discuss audit results.

Ernst & Young LLP, whose report follows, were appointed as independent auditors by a vote of the Company’s share-

holders to audit the consolidated financial statements.

Heather Reisman
Chair and Chief Executive Officer

Hugues Simard
Chief Financial Officer

Annual  Report  2018        5

Management’s Discussion and Analysis

The following Management’s Discussion and Analysis (“MD&A”) is prepared as at May 29, 2018 and is based primarily on the
consolidated financial statements of Indigo Books & Music Inc. (the “Company” or “Indigo”) for the 52-week periods ended
March 31, 2018 and April 1, 2017. The Company’s consolidated financial statements and accompanying notes are reported in
Canadian dollars and have been prepared in accordance with International Financial Reporting Standards (“IFRS”) as issued
by the International Accounting Standards Board (“IASB”) using the accounting policies described therein.

This MD&A should be read in conjunction with the consolidated financial statements and accompanying notes contained
in  the  attached Annual  Report. The Annual  Report  and  additional  information  about  the  Company,  including  the Annual
Information Form, can be found on SEDAR at www.sedar.com.

Overview

Indigo is Canada’s largest book, gift, and specialty toy retailer, operating stores in all ten provinces and one territory and
 offering online sales through the indigo.ca website and the Company’s mobile applications. As at March 31, 2018, the Company
operated 86 superstores under the banners Chapters and Indigo and 123 small format stores under the banners Coles, Indigospirit,
and The Book Company.

As at March 31, 2018, the Company employed approximately 7,000 people (on a full-time, part-time, and casual basis)
and generated annual revenue of $1,079.4 million.The Company also has a 50% interest in Calendar Club of Canada Limited
Partnership (“Calendar Club”), which operates seasonal kiosks and year-round stores in shopping malls across Canada.

The Company operates a separate registered charity under the name Indigo Love of Reading Foundation (the “Foundation”).
The Foundation provides new books and learning material to high-needs elementary schools across the country through dona-
tions from Indigo, its customers, its suppliers, and its employees.

General Development of the Business

It has been over 20 years since the Company launched its first superstore with a commitment to enriching Canadians’ lives
through books and complementary products. Much has changed since then, and continues to change, in both the book industry
and the larger retail landscape. Indigo has been proactive in transforming its business in both its retail stores and digital offer-
ings. The indigo.ca website has expanded dramatically, offering customers an increased number of titles at a lower cost than a
traditional physical bookstore along with a broad range of general merchandise, much of which is unique to Indigo. In addition,
digital channels have provided customers with instant accessibility, wide selection, and lower prices.

The distinction between physical retail and digital retail is increasingly blurred as customers expect to have a seamless
experience with the Indigo brand regardless of channel. Recognizing this, the Company is continuing to focus on improving
the omni-channel customer experience with initiatives that better integrate physical and digital retail. The Company’s prior-
ities are to drive a customer inspired retail and digital transformation, build a truly superior gifting experience, and become
the best rewarding retail employer in Canada.

6

Management ’s  Discussion  and  Analysis

The Company’s development over the last three years and key strategies going forward are outlined below.

Drive a Customer Inspired Retail Transformation

The Company’s physical stores are being transformed as part of the roll out of Indigo’s new cultural department store concept
and the Company’s focus on being a truly superior gifting destination. The new store concept reflects Indigo’s transformation
from a bookstore to a cultural department store for booklovers; it is a digital and physical place inspired by and filled with
books, ideas, and beautifully designed products.

Over the past three years, the Company has rebranded and renovated several stores to improve the customer experience
and product offerings across key gifting categories.The Company accelerated its transformation by renovating five superstores
and four small format stores in fiscal 2018 and will continue these efforts in fiscal 2019. In an effort to better integrate the
physical and digital platforms, the Company successfully tested a mobile checkout solution in fiscal 2018 and will continue
to roll this out in fiscal 2019. The Company also continues to explore opportunities both within Canada and globally, and in
fiscal 2018 signed its first lease for a retail store in the United States, with the location in Short Hills, New Jersey scheduled
for opening in fiscal 2019.

Drive a Customer Inspired Enhanced Digital Platform

In addition to reshaping Indigo’s physical store offerings, the Company continues to invest heavily in its digital platforms.
The Company has a dedicated team solely focused on the agile delivery of digital products and services to further enhance
the customer experience. The Company continues its strong social media presence across Facebook, Instagram, Pinterest, and
Twitter,  with  half  a  million  followers  on  Facebook  and  over  250,000  on  Instagram. The  Company  launched  a  dedicated
IndigoKids® Facebook page in fiscal 2016 and a dedicated IndigoBaby® Instagram in fiscal 2017. In fiscal 2018, the Company
focused on several enhancements to improve and simplify the customer experience on all its digital platforms. Notably, indigo.ca
is now responsive, with the site’s pages efficiently rendering on a variety of devices and window or screen sizes, providing a
seamless experience on all platforms.

Optimizing the Company’s plum rewards loyalty program has also been a key area of focus in the past three years. The
Company’s two loyalty programs, irewards and plum rewards, offer member discounts, and plum rewards also offers redeem -
able points on almost all product purchases in-store and online. The success of these programs creates a rich understanding
of the Company’s customers, as well as direct marketing and communication opportunities with Indigo’s best customers.
Going forward, the Company will continue to increase its capabilities to utilize this data to personalize each touchpoint with
customers across all channels and provide a rich omni-channel shopping experience.

Build a Truly Superior Gifting Experience

Indigo is committed to becoming the ultimate year-round gifting destination in Canada for gifts that touch the heart and soul.
The gifting experience for the major seasonal holidays and for everyday gifting occasions are supported through the Company’s
expanded assortment of books, lifestyle and baby offerings, and toys. Indigo’s focus on making gifting joyful and easy for
 customers includes a wide selection of gift wrap and greeting cards, as well as tools to help customers make the best gifting
decisions. In fiscal 2018, “The Gift Shop”, an expanded online gifting experience, was launched on Indigo’s digital channels,
creating an interactive and curated shopping experience with functionalities to view gift ideas in multiple ways, including by
gifting occasion or by recipient.

The enhanced gifting assortment is supported by the Company’s design and global sourcing team in New York that leads
the design and development of Indigo’s proprietary merchandise. These private-label products are created by the Company’s
in-house creative team and are manufactured by third parties exclusively for Indigo. The Company is committed to adapting
and improving its proprietary product development capability, as well as expanding its line of gift and lifestyle merchandise
which includes home, paper merchandise, and fashion accessories. This aspect of the business is part of the Company’s focus
on providing customers with meaningful and giftable merchandise only available at Indigo.

Annual  Report  2018        7

Become the Best Rewarding Retail Employer in Canada

While a key focus of the Company’s business is evolving to meet the emerging needs of customers, Indigo is also focused on
becoming the best rewarding retail employer in Canada by driving a high performance, growth culture and aspiring for oper-
ational excellence to support the Company’s continued evolution and new business strategies.

The Company’s ambition is to be best rewarding, not only in pay, but in a holistic view of the employment relationship
that includes a sense of purpose, meaningful relationships, benefits and flexible work opportunities. This Company-wide
 initiative focuses on driving engagement, high performance and operational excellence while removing inefficiency from the
Company’s work processes. There are several initiatives underway across the Company including reinforcing Indigo’s unique
culture through values-based leadership. As well, the Company is focusing on the development of high-performing teams where
individuals are encouraged to chart their own career paths and apply their strengths to meaningful work, allowing them to
bring their best selves to work.

In fiscal 2018, Indigo again reached record-high employee engagement and customer satisfaction scores with scores of
90% and 75% respectively. Indigo’s employee engagement and customer focus was recognized outside of the Company, being
named the top Canadian retail employer brand, and fourth overall Canadian employer brand, according to the annual award
given by Randstad Canada, a staffing, recruitment, and human resources company. The Randstad award rewards and encour-
ages best practices in building the best employer brands and is the only employer award where winners are chosen entirely
by workers and by job seekers in search of employment opportunities within Canada’s leading organizations. The Company
has ranked in the Top 20 Most Attractive Employer Brands in Canada since Randstad launched the program in 2011.

Recently, Indigo was also voted one of the best companies to work for in Ontario by Indeed, a leading search engine for
job listings. The Company’s products, culture, customer-orientation and employee communication was noted as rationale for
ranking fourth overall.

In aspiring for operational excellence, the challenge for the Company is to continually look for innovative ways to drive

costs down while improving the services Indigo delivers to its customers.

In fiscal 2016, the Company re-engineered its highly cross-functional promotions process. In fiscal 2017, the Company
focused on implementing supply chain productivity initiatives designed to deliver improved operating margins and improve
service  to  customers.  In  fiscal  2018,  the  Company  expanded  its  online  distribution  centre  and  acquired  a  new  facility  in
Western Canada to support its growth and to improve service levels to customers nationally, especially during the Company’s
peak third quarter holiday period. Going forward, Indigo will continue to focus on driving end-to-end productivity and process
efficiency in the supply chain and across the Company. The Company is also continuing the process of implementing a new
product information management system.

Results of Operations

The following three tables summarize selected financial and operational information for the Company. The classification of
financial information presented below is specific to Indigo and may not be comparable to that of other retailers. The selected
financial information is derived from the audited consolidated financial statements for the 52-week periods ended March 31,
2018 and April 1, 2017.

8

Management ’s  Discussion  and  Analysis

Key elements of the consolidated statements of earnings and comprehensive earnings for the periods indicated are shown

in the following table:

(millions of Canadian dollars)

Revenue
Cost of sales
Cost of operations
Selling, administrative, and other expenses
Adjusted EBITDA1
Amortization and other related 

capital charges
Net interest income
Earnings from equity investments
Earnings before income taxes

52-week
period ended
March 31,
2018

1,079.4
(604.1)
(312.8)
(107.5)
55.0

(28.5)
3.0
1.0
30.5

%
Revenue

100.0
56.0
29.0
10.0
5.1

(2.6)
0.3
0.0
2.8

52-week
period ended
April 1,
2017

1,019.8
(565.6)
(299.4)
(102.6)
52.2

(27.0)
2.2
1.6
29.0

%
Revenue

100.0
55.5
29.4
10.1
5.1

(2.6)
0.2
0.2
2.8

1  Earnings before interest, taxes, depreciation, amortization, impairment, asset disposals, and equity investments. Also see “Non-IFRS Financial Measures”.

Adjusted EBITDA is a key indicator used by the Company to measure performance against internal targets and prior period
results and is commonly used by financial analysts and investors to assess performance. This measure is specific to Indigo and
has no standardized meaning prescribed by IFRS. Therefore, adjusted EBITDA may not be comparable to similar measures
presented by other companies. Earnings before income taxes, the most directly comparable measure determined under IFRS,
is presented above for informational purposes.

Selected financial information of the Company for the last three fiscal years is shown in the following table:

(millions of Canadian dollars, except per share data)

Revenue

Superstores
Small format stores
Online
Other

Earnings before income taxes
Income tax recovery (expense) 
Net earnings 

Total assets 
Long-term debt (including current portion) 
Working capital 

Basic earnings per share
Diluted earnings per share

52-week
period ended
March 31,
2018

52-week
period ended

April 1, 
2017

53-week

period ended  
April 2, 
2016

728.6
143.6
176.8
30.4
1,079.4

30.5
(8.7)
21.8

633.6
–
257.0

$0.81
$0.80

702.1
140.7
148.2
28.8
1,019.8

29.0
(8.1)
20.9

608.6
–
248.1

$0.79
$0.78

695.3
140.2
133.3
25.4
994.2

22.1
6.5
28.6

584.0
0.1
217.9

$1.10
$1.09

Annual  Report  2018        9

Selected operating information of the Company for the last three fiscal years is shown in the following table:

Comparable Sales Growth1
Total retail and online
Superstores
Small format stores

Stores Opened
Superstores
Small format stores

Stores Closed

Superstores
Small format stores

Number of Stores Open at Year-End

Superstores
Small format stores

Selling Square Footage at Year-End (in thousands)

Superstores
Small format stores

1  See “Non-IFRS Financial Measures”.

Revenue

52-week
period ended
March 31,
2018

52-week
period ended

April 1, 
2017

53-week

period ended  
April 2, 
2016

6.2%
4.0%
2.4%

4.1%
2.9%
0.9%

12.9%
12.8%
10.9%

–
1
1

3
1
4

86
123
209

1,887
308
2,195

1
1
2

–
1
1

89
123
212

1,953
304
2,257

–
1
1

3
5
8

88
123
211

1,925
305
2,230

Total consolidated revenue for the 52-week period ended March 31, 2018 increased $59.6 million or 5.8% to $1,079.4 mil-
lion from $1,019.8 million for the 52-week period ended April 1, 2017. Higher revenue was driven by continued double-digit
growth in general merchandise, most significantly in lifestyle and toys. The toy business benefited from the popularity of col-
lectibles within the industry, while lifestyle grew due to strengthened seasonal assortments throughout the period. Print sales
experienced a slight decline as the Company was cycling over the blockbuster release of Harry Potter and the Cursed Child in
fiscal 2017.

Total comparable sales, which includes online sales, increased by 6.2% for the year. Total comparable sales is based on
comparable  retail  store  sales  and  includes  online  sales  for  the  same  period.  Comparable  retail  store  sales  are  based  on  a 
52-week fiscal year and defined as sales generated by stores that have been open for more than 52 weeks. These measures
exclude sales fluctuations due to store openings and closings, permanent relocation, and material changes in square footage.
Both measures are key performance indicators for the Company but have no standardized meaning prescribed by IFRS and
may not be comparable to similar measures presented by other companies.

Comparable retail superstore sales for the year increased 4.0%, while small format stores increased 2.4%. The increase
was mainly driven by the reasons discussed above. During the 52-week period ended March 31, 2018, the Company rebranded
or relocated five superstores, and four small format stores. In the same period, the Company closed one small format store
and three superstores.

10

Management ’s  Discussion  and  Analysis

Online revenue increased by $28.6 million or 19.3% to $176.8 million for the 52-week period ended March 31, 2018
compared to $148.2 million in the same period last year. Online sales continued to grow across all categories, in both print
and general merchandise, with highly successful promotional campaigns, such as Black Friday, driving a meaningful increase
in e-commerce traffic and average order value.

Revenue from other sources includes café revenue, irewards card sales, revenue from unredeemed gift cards (“gift card
breakage”), revenue from unredeemed plum points (“plum breakage”), corporate sales, and revenue-sharing with Rakuten
Kobo Inc. (“Kobo”). Revenue from other sources increased $1.6 million or 5.6% to $30.4 million for the 52-week period
ended March 31, 2018 compared to $28.8 million last year as higher gift card and plum breakage was partially offset by lower
café revenue.

Management reviewed its accounting estimates related to the calculation of gift card and plum breakage and adjusted
accordingly to reflect changes in customer redemption patterns and historical amendments to the program structure. The
impact of this change in estimate for the 52-week period ended March 31, 2018 was $7.5 million and $4.4 million respec-
tively, and has been accounted for prospectively as a change in accounting estimate. Management will continue to monitor
redemption activity and will adjust for changes as observed. This increase was partially offset by a $8.7 million decrease in
café revenue due to the termination of the Company’s license to operate Starbucks-branded cafés within certain retail loca-
tions. The Company now subleases space to Starbucks in each of the previously licensed locations for Starbucks to operate
corporate-run cafés in the Company’s retail locations.

Revenue by channel is highlighted below:

(millions of Canadian dollars)

Superstores
Small format stores
Online (including store kiosks)
Other
Total

Revenue by product line is as follows:

52-week 
period ended
March 31,
2018

728.6
143.6
176.8
30.4
1,079.4

52-week
period ended
April 1,
2017

702.1
140.7
148.2
28.8
1,019.8

Print 1
General merchandise 2
eReading 3
Other 4
Total

1 Includes books, magazines, newspapers, and shipping revenue.
2 Includes lifestyle, paper, toys, electronics, and shipping revenue.
3 Includes eReaders, eReader accessories, Kobo revenue share, and shipping revenue.
4 Includes cafés, irewards, gift card breakage, Plum breakage, and corporate sales.

% increase

3.8
2.1
19.3
5.6
5.8

52-week
period ended
March 31,
2018

55.0%
41.6%
0.9%
2.5%
100.0%

Comparable
sales
% increase

4.0
2.4
19.3
N/A
6.2

52-week 
period ended 
April 1, 
2017

58.6%
37.7%
1.2%
2.5%
100.0%

Annual  Report  2018        11

Reconciliations between total revenue and comparable sales are provided below:

(millions of Canadian dollars)

Total retail store revenue
Total online revenue
Adjustments for stores not in both fiscal periods
Total comparable sales

(millions of Canadian dollars)

Total revenue by format
Adjustments for stores not in 

both fiscal periods

Comparable retail store sales

Cost of Sales

52-week
period ended
March 31,
2018

872.2
176.8
(24.3)
1,024.7

Superstores

Small format stores

52-week
period ended
March 31,
2018

728.6

(19.1)
709.5

52-week
period ended
April 1,
2017

702.1

(20.1)
682.0

52-week
period ended
March 31,
2018

143.6

(5.2)
138.4

52-week 
period ended 
April 1, 
2017

842.8
148.2
(25.6)
965.4

52-week
period ended
April 1,
2017

140.7

(5.5)
135.2

Cost of sales includes the landed cost of goods sold, online shipping costs, inventory shrink and damage reserve, less all vendor
support programs. Cost of sales increased by $38.5 million to $604.1 million for the 52-week period ended March 31, 2018
compared to $565.6 million last year. As a percent of total revenue, cost of sales increased 0.5% to 56.0% compared to
55.5% last year. This rate increase was primarily driven by higher penetration of lower margin online sales and higher dis-
counting driven by increased markdowns on slow-moving holiday products. Improvements in the Company’s online fulfill-
ment capabilities in the current year allowed for more competitive promotional campaigns in the Online channel, resulting
in downward pressure on margin. The downward pressure on margin was partly offset by the previously discussed one-time
plum and gift card breakage.

Cost of Operations

Cost of operations includes all store, store support, online, and distribution centre costs. Cost of operations increased by
$13.4 million to $312.8 million for the 52-week period ended March 31, 2018 compared to $299.4 million last year. As a
percent of total revenue, cost of operations decreased by 0.4% to 29.0%, compared to 29.4% last year.

The increase in operating costs was primarily driven by higher distribution centre costs of $10.6 million, as a result of
higher sales volumes and an additional $1.8 million in expenses related to the Company’s expansion of its Ontario online dis-
tribution centre and its new Western Canada distribution centre. Online operating expenses increased $3.9 million, as vari-
able selling expenses grew in line with sales volumes and as the Company’s online merchant and digital teams expanded to
support continued growth. This was partially offset by a $1.0 million decrease in store-level operating costs. This decrease
was caused by lower café expenses as a result of the previously discussed termination of the Company’s license to operate
Starbucks-branded cafés within certain retail locations.

Selling, Administrative, and Other Expenses

Selling, administrative, and other expenses include marketing, head office costs, and operating expenses associated with the
Company’s strategic initiatives. These expenses increased $4.9 million to $107.5 million for the 52-week period ended 
March 31, 2018 compared to $102.6 million last year. As a percent of total revenue, selling, administrative, and other expenses
decreased 0.1% to 10.0% compared to 10.1% last year.

12

Management ’s  Discussion  and  Analysis

Higher expenses in the current year were driven by increased investment in creative, construction and other head office
areas to support sales growth and the transformation of retail and digital platforms. The prior year non-recurring proceeds
associated with a reconciliation of café charges further contributed to the unfavourable year-over-year variance.

Adjusted EBITDA

Adjusted EBITDA, defined as earnings before interest, taxes, depreciation, amortization, impairment, asset disposals, and
equity  investment  increased  $2.8  million  to  $55.0  million  for  the  52-week  period  ended  March  31,  2018  compared  to 
$52.2 million last year. Adjusted EBITDA as a percent of revenue remained flat at 5.1%. Adjusted EBITDA was impacted by
top-line  growth,  offset  by  a  decline  in  margin  rate  and  increased  operating  costs,  as  a  result  of  higher  sales  volumes  and
increased selling, administrative and other expenses to support strategic areas. A change in accounting estimates for breakage
also contributed to adjusted EBITDA improvement. A reconciliation of adjusted EBITDA to net earnings before taxes has
been included in the “Non-IFRS Financial Measures” section of Management’s Discussion and Analysis.

Capital Assets

Depreciation and amortization for the 52-week period ended March 31, 2018 increased by $1.8 million to $27.0 million
compared to $25.2 million last year. The increase in amortization was driven by increasing levels of capital asset additions in
the recent years.

Capital expenditures in fiscal 2018 totaled $54.0 million compared to $30.6 million last year. Capital expenditure
increases in the current year were driven by continued implementation of changes across Indigo’s retail outlets, including full
renovations  and  rebranding  of  stores,  investments  in  digital,  and  investments  in  back-end  productivity  initiatives.  Capital
expenditures for fiscal 2018 included $30.6 million for retail store renovations and equipment, $6.4 million for technology
equipment, and $16.9 million primarily for application software and internal development costs, which are classified as intan-
gible assets. None of the capital expenditures were financed through leases.

The Company also assessed whether indicators of capital asset impairment or impairment reversals existed at each
reporting date. For capital assets that could be reasonably and consistently allocated to individual stores, the store level was
used as the cash-generating unit (“CGU”). During the year, no impairment and reversal were required, compared to net cap-
ital asset impairment reversals of $1.0 million last year. Impairment reversals in the prior year were driven by improved store
performance and the likelihood of lease term renewals. All impairment reversals and losses were spread across a number of
CGUs at the store level. Recoverable amounts for CGUs being tested were based on value in use, which was calculated from
discounted cash flow projections over the remaining lease terms, plus any renewal options where renewal was likely.

Net Interest Income

The Company recognized net interest income of $3.0 million for the 52-week period ended March 31, 2018, compared to
$2.2 million last year. The Company nets interest income against interest expense. Compared to last year, the Company gen-
erated more interest income by maintaining a cash balance in short-term investments that earn higher interest rates.

Earnings from Equity Investments

The  Company  uses  the  equity  method  to  account  for  its  investments  in  Calendar  Club  and  Unplug  Meditation  LLC
(“Unplug”), a U.S. meditation studio, which the Company invested in during the first quarter of fiscal 2018, resulting in a
20% voting interest and representation on the board of managers. The Company recognizes its share of equity investment
earnings and losses as part of consolidated net earnings and losses. The Company recognized a net gain from Calendar Club
of $1.0 million for the 52-week period ended March 31, 2018, compared to net earnings of $1.6 million for the same period
last year. Earnings from Unplug were immaterial for the 52-week period ended March 31, 2018.

Annual  Report  2018        13

Income Taxes

The Company recognized a primarily non-cash income tax expense of $8.7 million for the 52-week period ended March 31,
2018, compared to recognizing a primarily non-cash income tax expense of $8.1 million last year. Income tax expense in the
current year primarily relates to a decrease in deferred tax assets. The Company’s current year effective tax rate was 28.5%
compared to 27.9% last year.

Net Earnings

The Company recognized net earnings of $21.8 million for the 52-week period ended March 31, 2018 ($0.81 net earnings
per common share), compared to net earnings of $20.9 million ($0.79 net earnings per common share) last year.The increase
in net earnings was primarily driven by top-line growth, partially offset by a decline in margin rate and increased operating
costs,  as  a  result  of  higher  sales  volumes  and  other  expenses  to  support  strategic  areas. Additionally,  net  earnings  were
unfavourably impacted by higher amortization, lower earnings from equity investments and higher non-cash income tax expense.

Other Comprehensive Income

Other comprehensive income consists primarily of gains and losses related to hedge accounting. The Company has a formal
hedging policy to mitigate foreign exchange risk, entering into contracts to manage the currency fluctuation risk associated
with forecasted U.S. dollar expenses, primarily for general merchandise inventory purchases. Financial instruments used to
mitigate risk include foreign exchange forward contracts. All contracts entered during the period have been designated as
cash flow hedges for accounting purposes and extend over a period not exceeding 12 months.

During  the  52-week  period  ended  March  31,  2018,  the  Company  entered  contracts  with  total  notional  amounts  of
C$137.9 million to buy U.S. dollars and sell Canadian dollars, compared to entering contracts with total notional amounts
of  C$173.4  million  last  year. As  at  March  31,  2018,  the  Company  had  remaining  contracts  in  place  representing  a  total
notional  amount  of  C$79.2  million  and  an  unrealized  net  gain  of  $1.1 million,  compared  to  a  total  notional  amount  of 
C$70.3 million and an unrealized net gain of $0.3 million as at April 1, 2017. During the 52-week period ended March 31,
2018, net losses of $3.3 million from settled contracts were reclassified from other comprehensive income to inventory and
expenses compared to reclassified net gains of $1.2 million for the same periods last year.

Seasonality and Fourth Quarter Results

Indigo’s business is highly seasonal and follows quarterly sales and profit (loss) fluctuation patterns, which are similar to those
of other retailers that are highly dependent on the November/December holiday sales season. A disproportionate amount of
revenues and profits are earned in the third quarter. As a result, quarterly performance is not necessarily indicative of the
Company’s performance for the rest of the year. The following table sets out revenue, net earnings (loss), basic and diluted
earnings (loss) per share for the preceding eight fiscal quarters.

(millions of Canadian dollars,
except per share data)

Revenue

Total net earnings (loss)

Basic earnings (loss) per share

Diluted earnings (loss) per share

Q4
Fiscal
2018

215.3
(10.8)
($0.40)
($0.40)

Q3
Fiscal
2018

433.3
42.6
$1.58
$1.56

Q2
Fiscal
2018

Fiscal quarters

Q1
Fiscal
2018

Q4
Fiscal
2017

224.5
(4.7)
($0.18)
($0.18)

206.3
(5.3)
($0.20)
($0.20)

209.5
(8.9)
($0.33)
($0.33)

Q3
Fiscal
2017

400.3
40.0
$1.51
$1.48

Q2
Fiscal
2017

Q1
Fiscal
2017

216.9
(1.2)
($0.04)
($0.04)

193.1
(9.0)
($0.34)
($0.34)

On a 13-week basis, total comparable sales, which includes online sales, increased by 6.2% in the fourth quarter. Comparable
retail store sales for the same period increased 5.2% in superstores and 5.9% in small format stores. The increase in total
comparable sales was primarily driven by continued general merchandise growth and strong online sales growth.

14

Management ’s  Discussion  and  Analysis

For the 13-week period ended March 31, 2018, total consolidated revenue increased by $5.8 million to $215.3 million
compared to $209.5 million for the 13-week period ended April 1, 2017. Retail revenue increased by $7.4 million, or 4.5%,
to $172.9 million compared to $165.5 million in the same quarter last year. The increase was driven by strong general mer-
chandise sales, partly offset by a slight decline in print. Online revenue showed continued growth, increasing by $3.4 million,
or 9.6%, to $39.0 million compared to $35.6 million in the same quarter last year. The growth in online revenue was driven
by general merchandise, particularly toys, due to the success of March Break promotions in the current period.

Net loss for the 13-week period ended March 31, 2018 was $10.8 million compared to a loss of $8.9 million for the
13-week period ended April 1, 2017. The improvement in revenue was offset by higher operating costs driven by the rise of
the Ontario minimum wage and higher fixed costs due to expansion of the Company’s distribution centres in Ontario and
Alberta. Offsetting these cost increases were a reduction in capital asset disposals and higher income tax recovery. In the same
period last year, the Company had $2.8 million of capital asset disposals driven by certain capital asset derecognitions, com-
pared to $0.7 million this quarter. The Company also recognized a $4.6 million net income tax recovery in the fourth quarter
of fiscal 2018 compared to a $3.1 million net income tax recovery in the same quarter last year.

Overview of Consolidated Balance Sheets
Assets

As at March 31, 2018, total assets increased $25.0 million to $633.6 million, compared to $608.6 million as at April 1, 2017.
The increase was driven by higher inventory, property plant and equipment, and intangible assets, partially offset by a decrease
in short-term investments, deferred tax assets, and prepaid expenses.

The inventories increase of $33.0 million was in line with sales growth, and enabled by the Company’s investment in its
online distribution facility capacity. The increase in property, plant and equipment of $17.2 million was driven by investment
in retail store renovations, distribution facilities, and digital initiatives. Intangible assets increased by $8.9 million in the year as
a result of application software and internal development costs to support strategic initiatives, and investment in the Company’s
e-commerce site ahead of its US expansion.

The net decrease in cash, cash equivalents and short term investments of $20.2 million was a result of increased capital
investment activities undertaken by the Company as discussed and lower cash balances generated from operating activities.
Prepaid expenses decreased by $7.6 million due to the timing of certain payments.

Assets held for sale as at April 1, 2017 related to the termination of the Company’s license to operate Starbucks-branded
cafés within certain retail locations and the subsequent subleasing arrangement for Starbucks to operate corporate-run cafés
in these locations. All assets were transferred to Starbucks as at May 1, 2017.

Liabilities

As at March 31, 2018, total liabilities decreased $4.3 million to $232.5 million compared to $236.8 million as at April 1, 2017.
The decrease was driven by a $6.2 million reduction in unredeemed gift card liability and a $4.0 million reduction in deferred
revenue related to plum liability, which were primarily driven by revisions of accounting estimates due to subtle changes in
historic redemption patterns.This movement was partially offset by a $5.8 million increase in current and long-term accounts
payable and accrued liabilities, as a result of increased inventory volumes, bonus accruals and other store renovations costs. 

Equity

Total equity at March 31, 2018 increased $29.3 million to $401.1 million, compared to $371.8 million as at April 1, 2017
 primarily driven by net earnings of $21.8 million for the current year. Share capital increased by $5.9 million due to the exer-
cise of stock options. Correspondingly, contributed surplus decreased due to exercise of stock options, but the decrease was
offset by the issuance of new stock options.

Annual  Report  2018        15

The weighted average number of common shares outstanding for fiscal 2018 was 26,849,418 compared to 26,384,775
last year. As at May 29, 2018, the number of outstanding common shares was 26,807,803 with a book value of $221.9 million.

Working Capital and Leverage

The Company reported working capital of $257.0 million as at March 31, 2018, compared to $248.1 million as at April 1,
2017. Increased working capital compared to the same period last year was a result of both higher current assets and lower
current liabilities. Notably, an increase in inventories of $33.0 million and a decrease of gift card and plum liabilities due to
changes in accounting estimate in the year was partially offset by a decrease in cash, cash equivalents and short-term invest-
ments due to investments in strategic initiatives. 

The Company’s leverage position (defined as Total Liabilities to Total Equity) remained consistent at 0.6:1 as at March 31,

2018 compared to to 0.6:1 as at April 1, 2017.

Overview of Consolidated Statements of Cash Flows

Cash and cash equivalents increased $19.8 million during fiscal 2018, compared to a decrease of $86.1 million in the prior
year. The increase in fiscal 2018 was driven by cash flows generated from operating activities of $28.4 million and financing
activities of $4.9 million. This increase was partially offset by cash used for investing activities of $12.6 million and the effect
of foreign currency exchange rate changes on cash and cash equivalents of $0.9 million.

Cash Flows from Operating Activities

The  Company  generated  cash  flows  of  $28.4  million  from  operating  activities  in  fiscal  2018  compared  to  generating 
$35.6 million last year, a decrease of $7.2 million. The decrease was driven by a reduction in cash generated from working
capital. The Company used $29.3 million of cash for working capital this year, compared to using $17.2 million of cash for
working capital last year, primarily driven by the higher inventory balance in the current year.

Cash Flows Used for Investing Activities

The Company used cash flows of $12.6 million for investing activities in fiscal 2018 compared to using $127.4 million last
year, a decrease of $114.9 million. In fiscal 2017, the Company reported $100.0 million of non-redeemable short-term invest-
ments, of which only $60.0 million was reinvested on maturity in fiscal 2018, generating investing cash flows of $40.0 mil-
lion. This was offset by the Company’s increased spending on capital projects in the current year, which is consistent with
previously discussed strategic initiatives. The Company spent $54.0 million on capital projects this year compared to spend-
ing of $30.6 million last year, an increase of $23.4 million.

Cash was used for capital projects as follows:

(millions of Canadian dollars)

Construction, renovations, and equipment
Intangible assets (primarily application software and internal development costs)
Technology equipment
Total

52-week
period ended
March 31,
2018

52-week 
period ended 
April 1, 
2017

30.7
16.9
6.4
54.0

17.4
10.1
3.1
30.6

Cash Flows from Financing Activities

The Company generated cash flows of $4.9 million from financing activities in fiscal 2018, which was consistent with the
$4.9 million generated in the prior year. Cash flows were generated from proceeds of options exercised.

16

Management ’s  Discussion  and  Analysis

Liquidity and Capital Resources

The  Company  has  a  highly  seasonal  business  that  generates  a  significant  portion  of  its  revenue  and  cash  flows  during  the
November/December holiday season. The Company has minimal accounts receivable and a majority of book products are
purchased on trade terms with the right to return. The Company’s main sources of capital are cash flows generated from oper-
ations, cash and cash equivalents, and short-term investments.

The Company’s contractual obligations due over the next five years are summarized below:

(millions of Canadian dollars)

Less than 1 year

1-3 years

4-5 years

After 5 years

Total

Total obligations

68.2

96.8

68.1

135.9

369.0

Based on the Company’s liquidity position and cash flow forecast, management expects its current cash position and future cash
flows generated from operations to be sufficient to meet its working capital needs for fiscal 2019. In addition, the Company
has the ability to reduce capital spending if necessary; however, a long-term decline in capital expenditures may negatively
impact revenue and profit growth.

Accounting Policies
Critical Accounting Judgments and Estimates

The discussion and analysis of the Company’s operations and financial condition are based upon the consolidated financial
statements, which have been prepared in accordance with IFRS. The preparation of the consolidated financial statements in
conformity with IFRS requires the Company to use judgment and estimation to assess the effects of several variables that are
inherently  uncertain. These  judgments  and  estimates  can  affect  the  reported  amounts  of  assets,  liabilities,  revenues,  and
expenses. The Company bases its judgments and estimates on historical experience and other assumptions that management
believes to be reasonable under the circumstances. The Company also evaluates its judgments and estimates on an ongoing
basis. Methods for determining all material judgments and estimates are consistent with those used in prior periods, except
as noted. The critical accounting judgments and estimates and significant accounting policies of the Company are described
in notes 3 and 4 of the consolidated financial statements.

The following items in the consolidated financial statements involve significant judgment or estimation.

Use of judgments

The preparation of the consolidated financial statements in conformity with IFRS requires the Company to make judgments,
apart from those involving estimation, in applying accounting policies that affect the recognition and measurement of assets,
liabilities, revenues, and expenses. Actual results may differ from the judgments made by the Company. Information about
judgments that have the most significant effect on recognition and measurement of assets, liabilities, revenues, and expenses
is discussed below. Information about significant estimates is discussed in the following section.

Impairment

An impairment loss is recognized for the amount by which the carrying amount of an asset or a CGU exceeds its recoverable
amount. Impairment losses are reversed if the recoverable amount of the capital asset, CGU, or group of CGUs exceeds its
carrying amount, but only to the extent that the carrying amount of the asset does not exceed the carrying amount that would
have been determined, net of depreciation or amortization, if no impairment loss had been recognized. The Company uses
judgment when identifying CGUs and when assessing for indicators of impairment or reversal.

Intangible assets

Initial capitalization of intangible asset costs is based on the Company’s judgment that technological and economic feasibility
are confirmed and the project will generate future economic benefits by way of estimated future discounted cash flows that
are being generated.

Annual  Report  2018        17

Leases

The Company uses judgment in determining whether a lease qualifies as a finance lease arrangement that transfers substan-
tially all the risks and rewards incidental to ownership.

Deferred tax assets

The recognition of deferred tax assets is based on the Company’s judgment. The assessment of the probability of future taxable
income in which deferred tax assets can be utilized is based on management’s best estimate of future taxable income that the
Company expects to achieve from reviewing its latest forecast. This estimate is adjusted for significant non-taxable income
and expenses and for specific limits to the use of any unused tax loss or credits. Deferred tax assets are recognized to the extent
that it is probable that taxable profit will be available against which the deductible temporary differences and the carry forward
of unused tax credits and unused tax losses can be utilized. Any difference between the gross deferred tax asset and the amount
recognized is recorded on the balance sheet as a valuation allowance. If the valuation allowance decreases as a result of sub-
sequent events, the previously recognized valuation allowance will be reversed. The recognition of deferred tax assets that are
subject to certain legal or economic limits or uncertainties are assessed individually by the Company based on the specific
facts and circumstances.

Use of estimates

The preparation of the consolidated financial statements in conformity with IFRS requires the Company to make estimates
and assumptions in applying accounting policies that affect the recognition and measurement of assets, liabilities, revenues, and
expenses. Actual results may differ from the estimates made by the Company, and actual results will seldom equal estimates.
Information about estimates that have the most significant effect on the recognition and measurement of assets, liabilities,
 revenues, and expenses are discussed below.

Revenue

The Company recognizes revenue from unredeemed gift cards (“gift card breakage”) if the likelihood of gift card redemption
by the customer is considered to be remote. The Company estimates its average gift card breakage rate based on historical
redemption rates. The resulting gift card breakage revenue is recognized over the estimated period of redemption based on
historical redemption patterns commencing when the gift cards are sold.

The Indigo plum rewards program (“plum”) allows customers to earn points on their purchases. The fair value of plum
points is calculated by multiplying the number of points issued by the estimated cost per point. The estimated cost per point
is  based  on  many  factors,  including  expected  future  redemption  patterns  and  associated  costs.  On  an  ongoing  basis,  the
Company  monitors  trends  in  redemption  patterns  (redemption  at  each  reward  level),  historical  redemption  rates  (points
redeemed as a percentage of points issued) and net cost per point redeemed, adjusting the estimated cost per point based
upon expected future activity.

Inventories

The future realization of the carrying amount of inventory is affected by future sales demand, inventory levels, and product
quality. At each balance sheet date, the Company reviews its on-hand inventory and uses historical trends and current inventory
mix to determine a reserve for the impact of future markdowns that will take the net realizable value of inventory on-hand
below cost. Inventory valuation also incorporates a write-down to reflect future losses on the disposition of obsolete mer-
chandise. The Company reduces inventory for estimated shrinkage that has occurred between physical inventory counts and
each reporting date based on historical experience as a percentage of sales. In addition, the Company records a vendor settle -
ment accrual to cover any disputes between the Company and its vendors. The Company estimates this reserve based on his -
tor ical experience of settlements with its vendors.

18

Management ’s  Discussion  and  Analysis

Share-based payments

The cost of equity-settled transactions with counterparties is based on the Company’s estimate of the fair value of share-based
instruments and the number of equity instruments that will eventually vest. The Company’s estimated fair value of the  
share-based instruments is calculated using the following variables: risk-free interest rate; expected volatility; expected time
until exercise; and expected dividend yield. Risk-free interest rate is based on Government of Canada bond yields, while all
other variables are estimated based on the Company’s historical experience with its share-based payments.

Impairment

To determine the recoverable amount of an impaired asset, the Company estimates expected future cash flows and determines
a suitable discount rate in order to calculate the present value of those cash flows. In the process of measuring expected future
cash flows, the Company makes assumptions about certain variables, such as future sales, gross margin rates, expenses, capital
expenditures, working capital investments, and lease terms, which are based upon historical experience and expected future
performance. Determining the applicable discount rate involves estimating appropriate adjustments to market risk and to
Company-specific risk factors.

Property, plant, equipment, and intangible assets (collectively, “capital assets”)

Capital assets are depreciated and amortized over their useful lives, taking into account residual values where appropriate.
Assessments of useful lives and residual values are performed on an ongoing basis and take into consideration factors such as
technological innovation, maintenance programs, and relevant market information. In assessing residual values, the Company
considers the remaining life of the asset, its projected disposal value, and future market conditions.

Accounting Standards Implemented in Fiscal 2018
Statement of Cash Flows (“IAS 7”)

In January 2016, the IASB issued amendments to IAS 7 as part of the IASB’s Disclosure Initiative. These amendments require
entities to provide additional disclosures that will enable financial statement users to evaluate changes in liabilities arising from
financing activities, including changes arising from cash flows and non-cash changes. The Company applied this standard begin-
ning April 2, 2017. Adopting these amendments did not have a significant impact on the Company’s results of operations,
financial position, or disclosures.

New Accounting Pronouncements
Revenue from Contracts with Customers (“IFRS 15”)

In May 2014, the IASB issued IFRS 15, a new standard that specifies how and when to recognize revenue as well as requiring
entities  to  provide  users  of  financial  statements  with  more  informative,  relevant  disclosures.  IFRS 15  supersedes  IAS 18,
“Revenue,”  IAS 11, “Construction  Contracts,”  and  a  number  of  revenue-related  interpretations. Application  of  IFRS 15  is
mandatory for all IFRS reporters and it applies to nearly all contracts with customers: the main exceptions are leases, finan-
cial instruments, and insurance contracts.

IFRS 15 must be applied retrospectively using either the retrospective or cumulative effect method for annual reporting
periods beginning on or after January 1, 2018. The Company plans to apply this standard using the retrospective transition
method beginning April 1, 2018.

Implementation of IFRS 15 is expected to impact the allocation of deferred plum program revenue. Revenue is currently
allocated to plum points using the residual fair value method. Under IFRS 15, revenue will be allocated based on relative
standalone selling prices between plum points and the goods on which points were earned. The implementation of the stan-
dard is not expected to have a material quantitative impact on the consolidated financial statements. The Company is currently
evaluating the effects of disclosure requirements of IFRS 15 on its consolidated financial statements and expects to apply the
standard in accordance with its future mandatory effective date.

Annual  Report  2018        19

Financial Instruments (“IFRS 9”)

In July 2014, the IASB issued the final version of IFRS 9, which reflects all phases of the financial instruments project and
replaces IAS 39, “Financial Instruments: Recognition and Measurement,” and all previous versions of IFRS 9. The standard
introduces new requirements for classification and measurement, impairment, and hedge accounting. IFRS 9 is effective for
annual periods beginning on or after January 1, 2018. The Company plans to apply this standard beginning on April 1, 2018.
IFRS 9 more closely aligns hedge accounting with risk management activities and applies a more qualitative and forward-
looking approach to assessing hedge effectiveness. The Company has determined that the adoption of IFRS 9 will not have a
significant  impact  on  its  consolidated  financial  results. The  Company  is  currently  evaluating  the  effects  of  the  disclosure
requirements of IFRS 9 on its consolidated financial statements and expects to apply the standard in accordance with its future
mandatory effective date.

Leases (“IFRS 16”)

In January 2016, the IASB issued IFRS 16, which supersedes existing standards and interpretations under IAS 17, “Leases.”
IFRS 16 introduces a single lessee accounting model, eliminating the distinction between operating and finance leases. The
new lessee accounting model requires substantially all leases to be reported on a company’s balance sheet and will provide
greater transparency on companies’ leased assets and liabilities. IFRS 16 substantially carries forward the lessor accounting in
IAS 17 with the distinction between operating leases and finance leases being retained. While the Company is still assessing
the impact of adopting this standard on its consolidated financial statements, the recognition of certain leases is expected to
have a material impact on the Company’s consolidated balance sheets.

The new standard will apply for annual periods beginning on or after January 1, 2019. The Company plans to apply this
standard beginning March 31, 2019. For leases where the Company is the lessee, it has the option of adopting a full retrospec-
tive approach or a modified retrospective approach on transition to IFRS 16. The Company has not yet determined which tran-
sition method it will apply or whether it will use the optional exemptions or practical expedients available under the standard.

Risks and Uncertainties
Risk factors

The Company is exposed to a variety of risk factors and has identified the principal risks inherent in its business. The relative
severity of these principal risks is impacted by the external environment and the Company’s business strategies and, therefore,
will vary from time to time.

The Company cautions that the following discussion of risk factors that may affect future results is not exhaustive. The
Company’s performance may also be affected by other specific risks that may be highlighted from time to time in other public
filings of the Company available on the Canadian securities regulatory authorities’ website at sedar.com. When relying upon
forward-looking information to make decisions with respect to the Company, investors and others should carefully consider
these factors, as well as other uncertainties, assumptions, potential events, industry, and Company-specific factors that may
adversely affect future results. The Company assumes no obligation to update or revise previously filed public documents to
reflect new events or circumstances, except as required by law.

Economic Environment

Traditionally, retail businesses are highly susceptible to market conditions in the economy. Economic conditions, both on a
global scale and in particular markets, may have significant effects on consumer confidence and spending. A decline in con-
sumer spending, especially during the November/December holiday season, could have an adverse effect on the Company’s
financial condition. Other variables, such as unanticipated increases in merchandise costs, higher labour costs, increases in
shipping rates or interruptions in shipping service, foreign exchange fluctuations, political uncertainty, the impact of natural
disasters, geo-political events or acts of terrorism, or higher interest rates or unemployment rates, could also unfavourably
impact the Company’s financial performance.

20

Management ’s  Discussion  and  Analysis

Competition

The retail industry is highly competitive and continues to experience fundamental changes in a rapidly changing environment.
Specialty bookstores, independents, other book superstores, regional multi-store operators, supermarkets, retail phar-
macies, warehouse clubs, mail order clubs, Internet booksellers, mass merchandisers, and other retailers continue to sell phys-
ical book offerings, often at substantially discounted prices. Many of these competitors, as well as other retailers, also offer
eBooks, eReaders and other digital reading options, which compete for the share of the customer’s discretionary book and
entertainment budget. This competition could negatively impact the Company’s revenues and margins.

The general merchandise retail landscape also features a significant competition from established retailers and emerging
disruptive digital retail options, and there can  be  no  assurances that  the  Company  will be  able  to gain  market share. The
Company competes with local, regional, national, and international retailers that sell gift and specialty toy products through
both  physical  and  digital  platforms.  New  competitors  frequently  enter  the  market  and  existing  competitors  may  increase
market presence, expand merchandise offerings, add new sales channels, or change their pricing methods, all of which increase
competition for customers. If the Company is unable to gain market share, Indigo’s revenue could be adversely affected.

Aggressive merchandising or discounting by competitors could also reduce the Company’s revenue, market share, and

operating margins.

Real Estate

The Company leases all of its retail locations and attempts to renew these leases as they come due on favourable terms and
conditions, but is susceptible to volatility in the market for supercentre and shopping mall space. Unforeseen increases in
occupancy costs, or costs incurred as a result of unanticipated store closings or relocations, could also unfavourably impact
the Company’s performance.

Strategic Initiatives

The retail industry is constantly changing and management is committed to the Company’s continued growth and success.
Expansion into new markets, including the United States, or the launch of new initiatives could place a significant strain on
the Company’s management, operations, technical performance, financial resources, and internal financial control and report-
ing functions. The Company will continue to change and modify its strategy based on its economic environment and there
can be no assurances that Indigo’s strategy will be successful.

Relationships with Suppliers 

Indigo relies heavily on suppliers to sell books and general merchandise on acceptable terms and within agreed upon timelines.
These suppliers are impacted by, among other things, increases in labour and input costs, labour disputes and disruptions,
regulatory  changes,  political  or  economic  instability,  natural  disasters,  trade  restrictions,  tariffs,  currency  exchange  rates,
transport costs and other factors. The factors are beyond the Company’s control and a failure to maintain favorable terms and
relationships with these suppliers, or the absence of key suppliers, may affect the Company’s ability to compete in the market -
place. As Indigo continues to source a greater portion of its products from overseas, events causing disruptions of imports,
changes in trade restrictions and tariffs, or currency fluctuations could negatively impact the Company’s revenues and margins.
The Company is also reliant on third parties to provide services essential to daily operations. Any disruption to these
third-party services could have an unfavourable impact on the Company’s performance and reputation, including significant
negative impact in areas such as supply chain logistics, software development and support, transaction processing, and other
key processes. The Company cannot make any assurances that it would be able to arrange for alternate or replacement con-
tracts, transactions, or business relationships to mitigate the impact of disruptive events.

Annual  Report  2018        21

Inventory Management

The Company must manage its inventory levels to successfully operate the business. Inventory purchases are based on a number
of variables, such as market trends and sales forecasts. Inability to respond to changing customer preferences or sales fore-
casts which do not match customer demand may result in excess inventory that must be sold at lower prices or an inventory
shortage. While the majority of the Company’s book purchases are eligible for return to suppliers at full credit, the growth
of the general merchandise business means the Company has an increasing amount of non-returnable inventory. The Company
monitors the impact of customer trends on inventory turnover and obsolescence, but inappropriate inventory levels could
negatively impact the Company’s revenue and financial performance.

Product Quality and Product Safety

The Company sells products produced by third-party manufacturers and relies on vendors to provide quality merchandise
compliant with all applicable laws. Some of these products may expose the Company to potential liabilities and costs associ-
ated with defective products, product handling, and product safety. As part of its growth in general merchandise, the Company
also sells food and personal care products and is subject to the distinctive risks associated with those products.

These risks could result in harm to the Company’s customers and expose Indigo to product liability claims, damage the
Company’s reputation, and lead to product recalls. Liabilities and costs related to product quality and product safety may also
have a negative impact on the Company’s revenue and financial performance.The Company has policies and controls in place to
manage these risks, including maintaining liability insurance and offering product safety guidance to third-party manufacturers.

Information Technology and Digital Platforms

The Company increasingly depends on the proper operation of its information technology platforms and those of third parties
to successfully conduct daily business functions, maintain its competitive position in the marketplace and enable its growth
strategy. The Company continues to invest in new technologies to expand its competitiveness and customer experience. Any
failure in the implementation of these solutions, the operation of current information technology systems, platforms or third-
party cloud-based processing could result in a significant disruption to the business, potentially negatively impacting revenue
or damaging the Company’s reputation. Furthermore, the Company continues to rely on legacy technologies and systems and
any failure to migrate to new technology systems could impact Indigo’s operational effectiveness.

Cybersecurity

A failure in, or breach of, the Company’s Information Technology operational or security systems or physical infrastructure,
or those of Indigo’s third-party vendors, cloud-based services, and other service providers, including as a result of cyber attacks,
could disrupt the business, result in the disclosure or misuse of confidential or proprietary information, damage Indigo’s brand
and reputation, lead to temporary or permanent loss of data, increase the Company’s remediation costs and legal liabilities,
and impact its financial position and/or ability to achieve its strategic objectives. Although Indigo has business continuity plans
and other safeguards in place, along with robust information security procedures, employee security awareness training and
controls, the Company’s business operations may be adversely affected by significant and widespread disruption to Indigo’s
physical Information Technology infrastructure or operating systems that support the Company’s business and customers. As
cyber threats continue to evolve and become more difficult to detect, the Company may be required to expend significant
additional resources to continue to modify or enhance Indigo’s protective measures to protect against, among other things,
security breaches, computer viruses and malware, phishing, hacktivism, cyberterrorism, denial-of-service attacks, credentials
compromise, or to investigate and remediate any information security vulnerabilities.

22

Management ’s  Discussion  and  Analysis

Disaster Recovery and Business Continuity

Weather conditions, as well as events such as political or social unrest, natural disasters, disease outbreaks, or acts of terrorism,
could have a material adverse effect on the Company’s operations and financial performance. Moreover, if such events were
to occur at peak times in the Company’s business cycle, the impact of these events on operating performance could be signif -
icantly greater than they would otherwise have been. The Company has procedures in place to reduce the impact of business
interruptions, crises, and potential disasters, but there can be no assurance that these procedures can fully eliminate the nega-
tive impact of such events.

Key Personnel

The Company’s continued success will depend to a significant extent upon securing and retaining sufficient talent in man-
agement and other key areas. Employees have developed specialized skills and an in-depth knowledge of the business. Failure
to effectively attract and retain talented and experienced employees or failure to establish adequate succession planning could
result in a lack of requisite knowledge, skill and experience. If the Company does not continue to attract qualified individuals,
train them in Indigo’s business model, support their development, and retain them, the Company’s performance could be
adversely affected and growth could be limited. The loss of the services of key personnel, particularly Ms. Reisman, could have
a material adverse effect on the Company. To mitigate the risk of personnel loss, the Company has implemented a number of
employee engagement and retention strategies.

Corporate Reputation

The Company’s corporate reputation and those of its retail banners are very important to Indigo’s success and competitive
position. The Company’s reputation and, consequently, its brand, may be negatively affected by various factors, some of which
may be outside of Indigo’s control. Adverse events may damage the Company’s reputation and brand at the corporate or retail
level. Should negative factors materialize and diminish Indigo’s brand equity, there could be a material adverse effect on the
Company’s operations and financial performance.

Credit, Foreign Exchange, and Interest Rate Risks

Indigo is exposed to credit risk resulting from the possibility that counterparties may default on their financial obligations to
the Company. Credit risk primarily arises from accounts receivable, cash and cash equivalents, short-term investments, and
derivative financial instruments.

Accounts receivable primarily consists of receivables from retail customers who pay by credit card, recoveries of credits
from suppliers for returned or damaged products, and receivables from other companies for sales of products, gift cards, 
and  other  services.  Credit  card  payments  have  minimal  credit  risk  and  the  limited  number  of  corporate  receivables  is 
closely monitored.

The Company limits its exposure to counterparty credit risk related to cash and cash equivalents, short-term investments,
and derivative financial instruments by transacting only with highly-rated financial institutions and other counterparties and
by managing within specific limits for credit exposure and term to maturity.

The Company’s foreign exchange risk is largely limited to currency fluctuations between the Canadian and U.S. dollars.
Decreases in the value of the Canadian dollar relative to the U.S. dollar could negatively impact net earnings since the pur-
chase price of some of the Company’s products are negotiated with vendors in U.S. dollars, while the retail price to Indigo’s
customers is set in Canadian dollars. The Company also has a NewYork office that incurs U.S. dollar expenses. The Company
maintains a hedging program to mitigate foreign exchange risk.

The Company’s interest income is sensitive to fluctuations in Canadian interest rates, which affect the interest earned on
Indigo’s cash and cash equivalents and short-term investments. The Company has minimal interest rate risk and does not use
any interest rate swaps to manage its risk. The Company does not currently have any debt.

Annual  Report  2018        23

Legal Proceedings

In the normal course of business, Indigo becomes involved from time to time in litigation and disputes. Since outcomes of
regulatory  investigations,  litigation  and  arbitration  disputes  are  inherently  difficult  to  predict,  there  is  the  risk  that  an
unfavourable outcome in any of these matters could negatively affect the Company’s business, financial condition and perform-
ance. Regardless of the outcome, litigation may result in substantial costs and expenses to the Company and significantly divert
the attention of the Company’s management. While the final outcome of such claims and litigation pending as at March 31,
2018 cannot be predicted with certainty, management believes that any such amount would not have a material impact on the
Company’s financial position.

Regulatory Environment

The Company’s operations and activities are subject to a number of laws and regulations in Canada, the United States and in
other countries. Changes to statutes, laws, regulations or regulatory policies, including tax laws, accounting principles, and envi-
ronmental regulations, or changes in their interpretation, implementation or enforcement, could adversely affect the Company’s
operations and performance. The Company may incur significant costs in the course of complying with any such changes.

The  Company  is  also  subject  to  continuous  examination  of  its  regulatory  filings  by  various  securities  regulators,  tax
authorities, and environmental stewards. As a result, authorities may disagree with the positions and conclusions taken by the
Company in its filings, resulting in a reassessment. Reassessments could also arise from amended legislation or new inter-
pretations of current legislation. Any reassessment could adversely affect the Company’s financial performance.

Failure to comply with applicable regulations could also result in judgment, sanctions, or financial penalties that could
adversely impact the Company’s reputation and financial performance. The Company believes that it has taken reasonable
measures designed to ensure compliance with applicable regulations, but there is no assurance that the Company will always
be deemed to be in compliance.

Additionally, the distribution and sale of books is a regulated industry in which foreign ownership is generally not per-
mitted under the Investment Canada Act. As well, the sourcing and importation of books is governed by the Book Importation
Regulations to the Copyright Act (Canada). There is no assurance that the existing regulatory framework will not change in
the future or that it will be effective in preventing foreign-owned retailers from competing in Canada. An increased number
of competitors could have an adverse effect on the Company’s financial performance.

Compliance with Privacy Laws

A number of federal, provincial and state statutes govern the privacy rights of the Company’s employees and customers. These
privacy laws create certain obligations regarding the Company’s handling of personal information, including obligations relat-
ing  to  obtaining  appropriate  consent,  limitations  on  use,  retention,  and  disclosure  of  personal  information,  and  ensuring
appropriate security safeguards are in place. In the course of its business, the Company maintains records containing sensi-
tive information identifying or relating to individual customers and employees. Although the Company has implemented sys-
tems and processes to comply with applicable privacy laws in connection with the collection, use, retention, and disclosure
of such personal information, if a significant failure of such systems was to occur, the Company’s business and reputation
could be adversely affected.

Workplace Health and Safety

The failure of the Company to adhere to appropriate health and safety procedures and to ensure compliance with applicable
laws and regulations could result in employee injuries, productivity loss, and liabilities to the Company. To reduce the risk of
workplace incidents, the Company has health and safety programs in place and has established policies and procedures aimed
at ensuring compliance with applicable legislative requirements.

24

Management ’s  Discussion  and  Analysis

Disclosure Controls and Procedures

Management is responsible for establishing and maintaining a system of disclosure controls and procedures to provide reason-
able assurance that all material information relating to the Company is gathered and reported on a timely basis to senior
 management, including the Chief Executive Officer (“CEO”) and Chief Financial Officer (“CFO”), so that appropriate deci-
sions can be made by them regarding public disclosure.

As required by National Instrument 52-109, “Certification of Disclosure in Issuers’ Annual and Interim Filings,” the CEO
and CFO have evaluated, or caused to be evaluated under their supervision, the effectiveness of such disclosure controls and
procedures. Based on that evaluation, they have concluded that the design and operation of the system of disclosure controls
and procedures were effective as at March 31, 2018.

Internal Controls over Financial Reporting

Management is also responsible for establishing and maintaining adequate internal controls over financial reporting to provide
reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated financial statements
for external purposes in accordance with International Financial Reporting Standards.

All  internal  control  systems,  no  matter  how  well  designed,  have  inherent  limitations. Therefore,  even  those  systems
determined to be effective can provide only reasonable assurance with respect to consolidated financial statement preparation
and presentation. Additionally, management is necessarily required to use judgment in evaluating controls and procedures.

As required by National Instrument 52-109, “Certification of Disclosure in Issuers’ Annual and Interim Filings,” the CEO
and CFO have evaluated, or caused to be evaluated under their supervision, the effectiveness of such internal controls over
financial reporting using the framework established in the Internal Control – Integrated Framework (“COSO Framework”)
published in 2013 by the Committee of Sponsoring Organizations of the Treadway Commission. Based on that evaluation,
they have concluded that the design and operation of the Company’s internal controls over financial reporting were effective
as at March 31, 2018.

Changes in Internal Controls over Financial Reporting

Management has also evaluated whether there were changes in the Company’s internal controls over financial reporting that
occurred during the period beginning on December 31, 2017 and ended on March 31, 2018 that have materially affected, or
are reasonably likely to materially affect, the Company’s internal controls over financial reporting. The Company has deter-
mined that no material changes in internal controls over financial reporting have occurred in this period.

Cautionary Statement Regarding Forward-Looking Statements

The above discussion includes forward-looking statements. All statements other than statements of historical facts included
in this discussion that address activities, events, or developments that the Company expects or anticipates will or may occur
in the future are forward-looking statements. These statements are based on certain assumptions and analysis made by the
Company in light of its experience, analysis, and its perception of historical trends, current conditions, and expected future
developments as well as other factors it believes are appropriate in the circumstances. However, whether actual results and
developments will conform to the expectations and predictions of the Company is subject to a number of risks and uncer-
tainties, including the general economic, market, or business conditions; competitive actions by other companies; changes 
in laws or regulations; and other factors, many of which are beyond the control of the Company. Consequently, all of the
 forward-looking statements made in this discussion are qualified by these cautionary statements and there can be no assurance
that results or developments anticipated by the Company will be realized or, even if substantially realized, that they will have
the expected consequences to, or effects on, the Company.

Annual  Report  2018        25

Non-IFRS Financial Measures

The Company prepares its consolidated financial statements in accordance with International Financial Reporting Standards
(“IFRS”). To provide additional insight into the business, the Company has also provided non-IFRS data, including comparable
sales and adjusted EBITDA, in the discussion and analysis section above. These measures are specific to Indigo and have no
standardized meaning prescribed by IFRS. Therefore, these measures may not be comparable to similar measures presented
by other companies.

Total comparable sales (including online), comparable retail store sales, and adjusted EBITDA are key indicators used by
the Company to measure performance against internal targets and prior period results. These measures are commonly used
by financial analysts and investors to compare the Company to other retailers.

Total comparable sales is based on comparable retail store sales and includes online sales for the same period. Comparable
retail store sales are based on a 52-week fiscal year and defined as sales generated by stores that have been open for more than
52 weeks. These measures exclude sales fluctuations due to store openings and closings, permanent relocation, and material
changes in square footage. Both measures are key performance indicators for the Company. Adjusted EBITDA is defined as
earnings before interest, taxes, depreciation, amortization, impairment, asset disposals, and equity investments. The method
of calculating adjusted EBITDA is consistent with that used in prior periods.

Reconciliations between total comparable sales, comparable retail store sales, and revenue (the most comparable IFRS
measure) were included earlier in this report. A reconciliation between adjusted EBITDA and earnings (loss) before income
taxes (the most comparable IFRS measure) is provided below:

(millions of Canadian dollars)

Adjusted EBITDA
Depreciation of property, plant, and equipment
Amortization of intangible assets
Net reversal of capital asset impairments
Loss on disposal of capital assets
Net interest income
Share of earnings from equity investments
Earnings before income taxes

52-week
period ended
March 31,
2018

52-week
period ended
April 1,
2017

55.0
(19.1)
(7.9)
–
(1.5)
3.0
1.0
30.5

52.2
(16.6)
(8.6)
1.0
(2.8)
2.2
1.6
29.0

26

Management ’s  Discussion  and  Analysis

Independent Auditors’ Report

To the Shareholders of Indigo Books & Music Inc.

We have audited the accompanying consolidated financial statements of Indigo Books & Music Inc., which comprise the con-
solidated balance sheets as at March 31, 2018 and April 1, 2017, and the consolidated statements of earnings and compre-
hensive earnings, changes in equity, and cash flows for the 52-week period ended March 31, 2018 and the 52-week period
ended April 1, 2017, and a summary of significant accounting policies and other explanatory information.

Management’s responsibility for the consolidated financial statements

Management is responsible for the preparation and fair presentation of these consolidated financial statements in accordance
with International Financial Reporting Standards, and for such internal control as management determines is necessary to enable
the preparation of consolidated financial statements that are free from material misstatement, whether due to fraud or error.

Auditors’ responsibility

Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We conducted our
audits in accordance with Canadian generally accepted auditing standards. Those standards require that we comply with ethical
requirements and plan and perform the audit to obtain reasonable assurance about whether the consolidated financial state-
ments are free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the consolidated
financial statements. The procedures selected depend on the auditors’ judgment, including the assessment of the risks of mate-
rial misstatement of the consolidated financial statements, whether due to fraud or error. In making those risk assessments,
the auditors consider internal control relevant to the entity’s preparation and fair presentation of the consolidated financial
statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of express-
ing an opinion on the effectiveness of the entity's internal control. An audit also includes evaluating the appropriateness of
accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall
presentation of the consolidated financial statements.

We believe that the audit evidence we have obtained in our audits is sufficient and appropriate to provide a basis for our

audit opinion.

Opinion

In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of Indigo
Books & Music Inc. as at March 31, 2018 and April 1, 2017, and its financial performance and its cash flows for the 52-week
period ended March 31, 2018 and for the 52-week period ended April 1, 2017 in accordance with International Financial
Reporting Standards.

Toronto, Canada
May 29, 2018

Chartered Professional Accountants
Licensed Public Accountants

Annual  Report  2018        27

Consolidated Balance Sheets

As at
March 31,
2018

As at
April 1,
2017

150,256
60,000
6,747
264,586
4,124
1,439
–
487,152
82,314
24,215
4,330
35,563
633,574

176,479
44,218
166
8,807
152
327
230,149
2,283
45
232,477

221,854
11,621
166,807
815
401,097
633,574

130,438
100,000
7,448
231,576
11,706
266
1,037
482,471
65,078
15,272
1,800
43,981
608,602

170,611
50,396
110
12,852
360
–
234,329
2,378
51
236,758

215,971
10,671
145,007
195
371,844
608,602

(thousands of Canadian dollars)

ASSETS
Current
Cash and cash equivalents (note 6)
Short-term investments (note 6)
Accounts receivable
Inventories (note 7)
Prepaid expenses
Derivative assets (note 8)
Assets held for sale (note 11)
Total current assets
Property, plant, and equipment (note 9)
Intangible assets (note 10)
Equity investments (note 22)
Deferred tax assets (note 12)
Total assets

LIABILITIES AND EQUITY
Current
Accounts payable and accrued liabilities (note 21)
Unredeemed gift card liability
Provisions (note 13)
Deferred revenue
Income taxes payable
Derivative liabilities (note 8)
Total current liabilities
Long-term accrued liabilities (note 21)
Long-term provisions (note 13)
Total liabilities
Equity
Share capital (note 15)
Contributed surplus (note 16)
Retained earnings
Accumulated other comprehensive income (note 8)
Total equity
Total liabilities and equity

See accompanying notes

On behalf of the Board:

Heather Reisman
Director

Michael Kirby
Director

28

Consolidated  Financial  Statements  and  Notes

Consolidated Statements of Earnings 
and Comprehensive Earnings

(thousands of Canadian dollars, except per share data)

Revenue (note 17)
Cost of sales
Gross profit
Operating, selling, and administrative expenses (notes 9, 10 and 17)
Operating profit
Net interest income
Share of earnings from equity investments (note 22)
Earnings before income taxes
Income tax expense (note 12)

Current
Deferred
Net earnings

Other comprehensive income (note 8)
Items that are or may be reclassified subsequently to net earnings:
Net change in fair value of cash flow hedges

[net of taxes of 897; 2017 – (496)]
Reclassification of net realized (gain) loss
[net of taxes of (1,194); 2017 – 425]

Other comprehensive income
Total comprehensive earnings

Net earnings per common share (note 18)
Basic
Diluted 

See accompanying notes

52-week
period ended
March 31,
2018

1,079,425
(604,094)
475,331
(448,909)
26,422
3,010
1,049
30,481

(489)
(8,192)
21,800

52-week
period ended
April 1,
2017

1,019,845 
(565,640)
454,205
(428,981)
25,224
2,196
1,617
29,037

(335)
(7,784)
20,918

(2,648)

1,357

3,268
620
22,420

$0.81
$0.80

(1,162)
195
21,113

$0.79
$0.78

Annual  Report  2018        29

Consolidated Statements of Changes in Equity 

(thousands of Canadian dollars)

Share
Capital

Contributed
Surplus

Retained
Earnings

Balance, April 2, 2016
Net earnings
Exercise of options (notes 15 and 16)
Directors’ deferred share units converted (note 15)
Share-based compensation (notes 15 and 16)
Directors’ compensation (note 16)
Other comprehensive income (note 8)
Balance, April 1, 2017

Balance, April 1, 2017
Net earnings
Exercise of options (notes 15 and 16)
Share-based compensation (notes 15 and 16)
Directors’ compensation (note 16)
Other comprehensive income (note 8)
Balance, March 31, 2018

See accompanying notes

209,318
–
5,983
670
–
–
–
215,971

215,971
–
5,883
–
–
–
221,854

10,591
–
(1,017)
(670)
1,400
367
–
10,671

10,671
–
(979)
1,588
341
–
11,621

124,089
20,918
–
–
–
–
–
145,007

145,007
21,800
–
–
–
–
166,807

Accumulated
Other
Comprehensive
Income

–
–
–
–
–
–
195
195

195
–
–
–
–
620
815

Total
Equity

343,998
20,918
4,966
–
1,400
367
195
371,844

371,844
21,800
4,904
1,588
341
620
401,097

30

Consolidated  Financial  Statements  and  Notes

Consolidated Statements of Cash Flows

(thousands of Canadian dollars)

CASH FLOWS FROM OPERATING ACTIVITIES
Net earnings
Adjustments to reconcile net earnings to cash flows from operating activities

52-week
period ended
March 31,
2018

52-week
period ended
April 1,
2017

21,800

20,918

Depreciation of property, plant, and equipment (note 9)
Amortization of intangible assets (note 10)
Net reversal of capital assets (notes 9 and 10)
Loss on disposal of capital assets (notes 9 and 10)
Share-based compensation (note 16)
Directors’ compensation (note 16)
Deferred tax assets (note 12)
Disposal of assets held for sale (note 11)
Other

Net change in non-cash working capital balances (note 19)
Interest expense
Interest income
Income taxes received
Share of earnings from equity investments (note 22)
Cash flows from operating activities

CASH FLOWS FROM INVESTING ACTIVITIES
Purchase of property, plant, and equipment (note 9)
Addition of intangible assets (note 10)
Change in short-term investments (note 6)
Distribution from equity investments (note 22)
Interest received
Investment in associate (note 22)
Cash flows used for investing activities

CASH FLOWS FROM FINANCING ACTIVITIES
Repayment of long-term debt
Interest paid
Proceeds from share issuances (note 15)
Cash flows from financing activities

Effect of foreign currency exchange rate changes on cash and cash equivalents

Net increase (decrease) in cash and cash equivalents during the period
Cash and cash equivalents, beginning of period
Cash and cash equivalents, end of period

See accompanying notes

19,074
7,922
–
776
1,588
341
8,192
1,037
1,042
(29,335)
10
(3,020)
–
(1,049)
28,378

(37,080)
(16,871)
40,000
1,233
2,872
(2,714)
(12,560)

–
–
4,904
4,904

(904)

19,818
130,438
150,256

16,612
8,573
(963)
2,770
1,400
367
7,784
(1,037)
147
(17,196)
36
(2,232)
51
(1,617)
35,613

(19,774)
(10,089)
(100,000)
1,238
1,190
–
(127,435)

(53)
(28)
4,966
4,885

887

(86,050)
216,488
130,438

Annual  Report  2018        31

Notes to Consolidated Financial Statements

March 31, 2018

1. CORPORATE INFORMATION
Indigo Books & Music Inc. (the “Company” or “Indigo”) is a corporation domiciled and incorporated under the laws of the
Province of Ontario in Canada. The Company’s registered office is located at 468 King Street West, Toronto, Ontario, M5V 1L8,
Canada. The consolidated financial statements of the Company comprise the Company and its wholly-owned subsidiaries,
Indigo Design Studio, Inc., Indigo Cultural Department Store Inc., and YYZ Holdings Inc. (“YYZ”), along with equity invest-
ments Calendar Club of Canada Limited Partnership (“Calendar Club”) and Unplug Meditation LLC. (“Unplug”). The Company
is the ultimate parent of the consolidated organization.

2. NATURE OF OPERATIONS

Indigo is Canada’s largest book, gift, and specialty toy retailer and was formed as a result of the August 2001 amalgamation
of Chapters Inc. and Indigo Books & Music Inc. The Company operates a chain of retail bookstores across all ten provinces
and one territory in Canada, including 86 superstores (2017 – 89) under the Indigo and Chapters names, as well as 123 small
format stores (2017 – 123) under the banners Coles, Indigospirit, and The Book Company. Online sales are generated through the
Company’s digital platforms, its indigo.ca website and the Company’s mobile applications, where it sells an expanded selection
of books, gifts, toys, and paper products. The Company is currently planning the opening of its first store in the United States.
The Company defines an operating segment on the same basis that it uses to evaluate performance internally and to allocate
capital resources. At Indigo, this is done on an enterprise level.This holistic managerial approach is reflected in the Company’s
reimagined cultural department store concept.The new store design emphasizes a central focus on enriching the lives of book
lovers with core print and general merchandise products. Therefore, the Company reports as a single segment.

The  Company  also  has  a  separate  registered  charity,  the  Indigo  Love  of  Reading  Foundation  (the “Foundation”). The
Foundation provides new books and learning material to high-needs elementary schools across the country through donations
from Indigo, its customers, its suppliers, and its employees.

3. BASIS OF PREPARATION
Statement of Compliance

These consolidated financial statements have been prepared in accordance with International Financial Reporting Standards
(“IFRS”) as issued by the International Accounting Standards Board (“IASB”) and using the accounting policies described herein.

These consolidated financial statements were approved by the Company’s Board of Directors on May 29, 2018.

Fiscal Year

The fiscal year of the Company ends on the Saturday closest to March 31. Under an accounting convention common in the
retail industry, the Company follows a 52-week reporting cycle, which periodically necessitates a fiscal year of 53 weeks. The
years ended March 31, 2018 and April 1, 2017 both contained 52 weeks.The next 53-week period will be for the fiscal year
ending April 3, 2021.

Use of Judgments

The preparation of the consolidated financial statements in conformity with IFRS requires the Company to make judgments,
apart from those involving estimation, in applying accounting policies that affect the recognition and measurement of assets,
liabilities, revenues, and expenses. Actual results may differ from the judgments made by the Company. Information about
judgments that have the most significant effect on recognition and measurement of assets, liabilities, revenues, and expenses
is discussed below. Information about significant estimates is discussed in the following section.

32

Consolidated  Financial  Statements  and  Notes

Impairment

An impairment loss is recognized for the amount by which the carrying amount of an asset or a CGU exceeds its recoverable
amount. Impairment losses are reversed if the recoverable amount of the capital asset, CGU, or group of CGUs exceeds its
carrying amount, but only to the extent that the carrying amount of the asset does not exceed the carrying amount that would
have been determined, net of depreciation or amortization, if no impairment loss had been recognized. The Company uses
judgment when identifying CGUs and when assessing for indicators of impairment or reversal.

Intangible assets

Initial capitalization of intangible asset costs is based on the Company’s judgment that technological and economic feasibility
are confirmed and the project will generate future economic benefits by way of estimated future discounted cash flows that are
being generated.

Leases

The Company uses judgment in determining whether a lease qualifies as a finance lease arrangement that transfers substan-
tially all the risks and rewards incidental to ownership.

Deferred tax assets

The recognition of deferred tax assets is based on the Company’s judgment. The assessment of the probability of future taxable
income in which deferred tax assets can be utilized is based on management’s best estimate of future taxable income that the
Company expects to achieve from reviewing its latest forecast. This estimate is adjusted for significant non-taxable income
and expenses and for specific limits to the use of any unused tax loss or credits. Deferred tax assets are recognized to the
extent that it is probable that taxable profit will be available against which the deductible temporary differences and the carry -
forward of unused tax losses and unused tax credits can be utilized. Any difference between the gross deferred tax asset and
the amount recognized is recorded on the balance sheet as a valuation allowance. If the valuation allowance decreases as a
result of subsequent events, the previously recognized valuation allowance will be reversed. The recognition of deferred tax
assets that are subject to certain legal or economic limits or uncertainties are assessed individually by the Company based on
the specific facts and circumstances.

Use of Estimates

The preparation of the consolidated financial statements in conformity with IFRS requires the Company to make estimates
and assumptions in applying accounting policies that affect the recognition and measurement of assets, liabilities, revenues,
and expenses. Actual results may differ from the estimates made by the Company, and actual results will seldom equal estimates.
Information about estimates that have the most significant effect on the recognition and measurement of assets, liabilities,
 revenues, and expenses are discussed below.

Revenue

The Company recognizes revenue from unredeemed gift cards (“gift card breakage”) if the likelihood of gift card redemption
by the customer is considered to be remote. The Company estimates its average gift card breakage rate based on historical
redemption rates. The resulting gift card breakage revenue is recognized over the estimated period of redemption based on
historical redemption patterns commencing when the gift cards are sold.

The Indigo plum rewards program (“plum”) allows customers to earn points on their purchases. The fair value of plum
points is calculated by multiplying the number of points issued by the estimated cost per point. The estimated cost per point
is  based  on  many  factors,  including  expected  future  redemption  patterns  and  associated  costs.  On  an  ongoing  basis,  the
Company  monitors  trends  in  redemption  patterns  (redemption  at  each  reward  level),  historical  redemption  rates  (points
redeemed as a percentage of points issued) and net cost per point redeemed, adjusting the estimated cost per point based
upon expected future activity.

Annual  Report  2018        33

Inventories

The future realization of the carrying amount of inventory is affected by future sales demand, inventory levels, and product
quality. At each balance sheet date, the Company reviews its on-hand inventory and uses historical trends and current inven-
tory  mix  to  determine  a  reserve  for  the  impact  of  future  markdowns  that  will  take  the  net  realizable  value  of  inventory 
on-hand below cost. Inventory valuation also incorporates a write-down to reflect future losses on the disposition of obsolete
merchandise. The Company reduces inventory for estimated shrinkage that has occurred between physical inventory counts
and each reporting date based on historical experience as a percentage of sales. In addition, the Company records a vendor
settlement accrual to cover any disputes between the Company and its vendors. The Company estimates this reserve based
on historical experience of settlements with its vendors.

Share-based payments

The cost of equity-settled transactions with counterparties is based on the Company’s estimate of the fair value of share-based
instruments and the number of equity instruments that will eventually vest. The Company’s estimated fair value of the share-
based instruments is calculated using the following variables: risk-free interest rate; expected volatility; expected time until
exercise; and expected dividend yield. Risk-free interest rate is based on Government of Canada bond yields, while all other
variables are estimated based on the Company’s historical experience with its share-based payments.

Impairment

To determine the recoverable amount of an impaired asset, the Company estimates expected future cash flows and determines
a suitable discount rate in order to calculate the present value of those cash flows. In the process of measuring expected future
cash flows, the Company makes assumptions about certain variables, such as future sales, gross margin rates, expenses, capital
expenditures, working capital investments, and lease terms, which are based upon historical experience and expected future
performance. Determining the applicable discount rate involves estimating appropriate adjustments to market risk and to
Company-specific risk factors.

Property, plant, equipment, and intangible assets (collectively, “capital assets”)

Capital assets are depreciated and amortized over their useful lives, taking into account residual values where appropriate.
Assessments of useful lives and residual values are performed on an ongoing basis and take into consideration factors such as
technological innovation, maintenance programs, and relevant market information. In assessing residual values, the Company
considers the remaining life of the asset, its projected disposal value, and future market conditions.

4. SIGNIFICANT ACCOUNTING POLICIES

The accounting policies set out below have been applied consistently to all periods presented in these consolidated financial
statements.

Basis of Measurement

The Company’s consolidated financial statements are prepared on the historical cost basis of accounting, except as disclosed
in the accounting policies set out below.

Basis of Consolidation

The  consolidated  financial  statements  comprise  the  financial  statements  of  the  Company  and  entities  controlled  by  the
Company. Control exists when the Company is exposed to, or has the right to, variable returns from its involvement with the
controlled entity and when the Company has the current ability to affect those returns through its power over the controlled
entity. When the Company does not own all of the equity in a subsidiary, the non-controlling interest is disclosed as a separate

34

Consolidated  Financial  Statements  and  Notes

line item in the consolidated balance sheets and the earnings accruing to non-controlling interest holders are disclosed as a
separate line item in the consolidated statements of earnings (loss) and comprehensive earnings (loss).

The financial statements of the subsidiary are prepared for the same reporting period as the parent company, using con-
sistent accounting policies. Subsidiaries are fully consolidated from the date of acquisition, being the date on which the Company
obtains control, and continue to be consolidated until the date that such control ceases. Once control ceases, the Company
will reassess the relationship with the former subsidiary and revise Indigo’s accounting policy based on the Company’s remain-
ing percentage of ownership. All intercompany balances and transactions and any unrealized gains and losses arising from
intercompany transactions are eliminated in preparing these consolidated financial statements.

Equity Investments

The equity method of accounting is applied to investments in companies where Indigo has the ability to exert significant influ-
ence over the financial and operating policy decisions of the company but lacks control or joint control over those policies.
Under the equity method, the Company’s investment is initially recognized at cost and subsequently increased or decreased
to recognize the Company’s share of earnings and losses of the investment, and for impairment losses after the initial recog-
nition date. The Company’s share of losses that are in excess of its investment is recognized only to the extent that Indigo has
incurred legal or constructive obligations or made payments on behalf of the company. The Company’s share of earnings and
losses of its equity investment are recognized through profit or loss during the period. Cash distributions received from the
investment are accounted for as a reduction in the carrying amount of the Company’s equity investment.

Cash and Cash Equivalents

Cash and cash equivalents consist of cash on hand, balances with banks, and highly liquid investments that are readily con-
vertible to known amounts of cash with maturities of 90 days or less at the date of acquisition. Cash equivalents of fixed
deposits or similar instruments with an original term of longer than three months are also included in this category if they
are readily convertible to a known amount of cash throughout their term and are subject to an insignificant risk of change in
value assessed against the amount at inception. Cash is considered to be restricted when it is subject to contingent rights of
a third-party customer, vendor, or government agency.

Short-term Investments

Short-term investments consist of guaranteed investment securities with an original maturity date greater than 90 days and
remaining term to maturity of less than or equal to 365 days from the date of acquisition. These investments are non-redeemable
until the maturity date.

Inventories

Inventories are valued at the lower of cost, determined on a moving average cost basis, and market, being net realizable value.
Costs include all direct and reasonable expenditures that are incurred in bringing inventories to their present location and
condition. Net realizable value is the estimated selling price in the ordinary course of business. When the Company perma-
nently reduces the retail price of an item and the markdown incurred brings the retail price below the cost of the item, there
is a corresponding reduction in inventory recognized in the period. Vendor rebates are recorded as a reduction in the price
of the products and corresponding inventories are recorded net of vendor rebates.

Prepaid Expenses

Prepaid expenses include store supplies, rent, software subscription fees, and insurance. Store supplies are expensed as they
are used while other costs are amortized over the term of the contract.

Annual  Report  2018        35

Income Taxes

Current income taxes are the expected taxes payable or recoverable on the taxable earnings or loss for the period. Current
income taxes are payable on taxable earnings for the period as calculated under Canadian taxation guidelines, which differ from
taxable earnings under IFRS. Calculation of current income taxes is based on tax rates and tax laws that have been enacted,
or substantively enacted, by the end of the reporting period. Current income taxes relating to items recognized directly in
equity are recognized in equity and not in the consolidated statements of earnings (loss) and comprehensive earnings (loss).
Deferred income taxes are calculated at the reporting date using the liability method based on temporary differences
between the carrying amounts of assets and liabilities and their tax bases. However, deferred tax assets and liabilities on
 temporary differences arising from the initial recognition of goodwill, or of an asset or liability in a transaction that is not a
business combination, will not be recognized when neither accounting nor taxable profit or loss are affected at the time of
the transaction.

Deferred tax assets arising from temporary differences associated with investments in subsidiaries are provided for if 
it is probable that the differences will reverse in the foreseeable future and taxable profit will be available against which the
tax assets may be utilized. Deferred tax assets on temporary differences associated with investments in subsidiaries are not
provided for if the timing of the reversal of these temporary differences can be controlled by the Company and it is probable
that reversal will not occur in the foreseeable future.

Deferred tax assets and liabilities are calculated, without discounting, at tax rates that are expected to apply to their
respective  periods  of  realization,  provided  they  are  enacted  or  substantively  enacted  by  the  end  of  the  reporting  period.
Deferred tax assets and liabilities are offset only when the Company has the right and intention to set off current tax assets
and liabilities from the same taxable entity and the same taxation authority.

Deferred tax assets are recognized to the extent that it is probable that taxable profit will be available against which the
deductible temporary differences and the carryforward of unused tax credits and unused tax losses can be utilized. Any dif-
ference between the gross deferred tax asset and the amount recognized is recorded on the consolidated balance sheets as a
valuation allowance. If the valuation allowance decreases as the result of subsequent events, the previously recognized valua-
tion allowance will be reversed.

Property, Plant, and Equipment

All items of property, plant, and equipment are initially recognized at cost, which includes any costs directly attributable to
bringing the asset to the location and condition necessary for it to be capable of operating in the manner intended by the
Company. Subsequent to initial recognition, property, plant, and equipment assets are shown at cost less accumulated depre-
ciation and any accumulated impairment losses.

Depreciation of an asset begins once it becomes available for use. The depreciable amount of an asset, being the cost of
an asset less the residual value, is allocated on a straight-line basis over the estimated useful life of the asset. Residual value is
estimated to be nil unless the Company expects to dispose of the asset at a value that exceeds the estimated disposal costs.
The residual values, useful lives, and depreciation methods applied to assets are reviewed based on relevant market informa-
tion and management considerations.

The following useful lives are applied:

Furniture, fixtures, and equipment
Computer equipment
Equipment under finance leases
Leasehold improvements

5 – 10 years
3 – 5 years
3 – 5 years
over the shorter of useful life and lease term plus expected renewals, 
to a maximum of 10 years

36

Consolidated  Financial  Statements  and  Notes

Items of property, plant, and equipment are assessed for impairment as detailed in the accounting policy note on impairment
and are derecognized either upon disposal or when no future economic benefits are expected from their use. Any gain or loss
arising on derecognition is included in earnings when the asset is derecognized.

Leased assets

Leases are classified as finance leases when the terms of the lease transfer substantially all the risks and rewards related to
ownership of the leased asset to the Company. At lease inception, the related asset and corresponding long-term liability are
recognized at the lower of the fair value of the leased asset or the present value of the minimum lease payments.

Depreciation methods and useful lives for assets held under finance lease agreements correspond to those applied to 
comparable assets that are legally owned by the Company. If there is no reasonable certainty that the Company will obtain
ownership of the financed asset at the end of the lease term, the asset is depreciated over the shorter of its estimated useful
life or the lease term. The corresponding long-term liability is reduced by lease payments less interest paid. Interest payments
are expensed as part of net interest on the consolidated statements of earnings (loss) and comprehensive earnings (loss) over
the period of the lease.

All other leases are treated as operating leases. Payments on operating lease agreements are recognized as an expense on

a straight-line basis over the lease term. Associated costs, such as maintenance and insurance, are expensed as incurred.

The  Company  performs  quarterly  assessments  of  contracts  that  do  not  take  the  legal  form  of  a  lease  to  determine
whether  they  convey  the  right  to  use  an  asset  in  return  for  a  payment  or  series  of  payments  and  therefore  need  to  be
accounted for as leases. As at March 31, 2018, the Company had no such contracts.

Leased premises

The Company conducts all of its business from leased premises. Leasehold improvements are depreciated over the lesser of
their economic life or the initial lease term plus renewal periods where renewal has been determined to be reasonably certain
(“lease term”). Leasehold improvements are assessed for impairment as detailed in the accounting policy note on impairment.
Leasehold improvement allowances are depreciated over the lease term. Other inducements, such as rent-free periods, are
amortized  into  earnings  over  the  lease  term,  with  the  unamortized  portion  recorded  in  current  and  long-term  accounts
payable and accrued liabilities. As at March 31, 2018, all of the Company’s leases on premises were accounted for as operating
leases. Expenses incurred for leased premises include base rent, taxes, common area maintenance, and contingent rent based
upon a percentage of sales.

Intangible Assets

Intangible assets are initially recognized at cost, if acquired separately, or at fair value, if acquired as part of a business com-
bination. After initial recognition, intangible assets are carried at cost less accumulated amortization and any accumulated
impairment losses.

Amortization commences when the intangible assets are available for their intended use. The useful lives of intangible
assets are assessed as either finite or indefinite. Intangible assets with finite lives are amortized over their useful economic life.
Intangible assets with indefinite lives are not amortized but are reviewed at each reporting date to determine whether the
indefinite life continues to be supportable. If not, the change in useful life from indefinite to finite is made on a prospective
basis. Residual value is estimated to be zero unless the Company expects to dispose of the asset at a value that exceeds the
estimated disposal costs. The residual values, useful lives, and amortization methods applied to assets are reviewed annually
based on relevant market information and management considerations.

Annual  Report  2018        37

The following useful lives are applied:

Computer application software
Internal development costs
Retail lease
Domain name

3 – 5 years
3 years
over the lease term
indefinite useful life – not amortized

There are no legal, regulatory, contractual, competitive, economic or other factors that limit the useful life of the domain
name to the Company. Therefore, useful life of the domain name is deemed to be indefinite.

Intangible assets are assessed for impairment as detailed in the accounting policy note on impairment. An intangible asset
is derecognized either upon disposal or when no future economic benefit is expected from its use. Any gain or loss arising on
derecognition is included in earnings when the asset is derecognized.

Computer application software

When computer application software is not an integral part of a related item of computer hardware, the software is treated
as an intangible asset. Computer application software that is integral to the use of related computer hardware is recorded as
property, plant, and equipment.

Internal development costs

Costs that are directly attributable to internal development are recognized as intangible assets provided they meet the defini -
tion of an intangible asset. Development costs not meeting these criteria are expensed as incurred. Capitalized development
costs include external direct costs of materials and services and the payroll and payroll-related costs for employees who are
directly associated with the projects.

Retail lease

Amounts paid as a premium to gain access to a property located in a specific location, inclusive of any associated professional
fees, are treated as an intangible asset.

Impairment Testing
Capital assets

For the purposes of assessing impairment, capital assets are grouped at the lowest levels for which there are largely inde-
pendent cash inflows and for which a reasonable and consistent allocation basis can be identified. For capital assets that can
be reasonably and consistently allocated to individual stores, the store level is used as the CGU for impairment testing. For
all other capital assets, the corporate level is used as the group of CGUs. Capital assets and related CGUs or groups of CGUs
are tested for impairment quarterly and whenever events or changes in circumstances indicate that the carrying amount may
not  be  recoverable.  Events  or  changes  in  circumstances  that  may  indicate  impairment  include  a  significant  change  to  the
Company’s operations, a significant decline in performance, or a change in market conditions that adversely affects the Company.
An impairment loss is recognized for the amount by which the carrying amount of a CGU or group of CGUs exceeds its
recoverable amount. To determine the recoverable amount, management uses a value-in-use calculation to determine the
present value of the expected future cash flows from each CGU or group of CGUs based on the CGU’s estimated growth
rate. The  Company’s  growth  rate  and  future  cash  flows  are  based  on  historical  data  and  management’s  expectations.
Impairment losses are charged pro rata to the capital assets in the CGU or group of CGUs. Capital assets and CGUs or groups
of CGUs are subsequently reassessed for indicators that a previously recognized impairment loss may no longer exist. An
impairment  loss  is  reversed  if  the  recoverable  amount  of  the  capital  asset,  CGU,  or  group  of  CGUs  exceeds  its  carrying
amount, but only to the extent that the carrying amount of the asset does not exceed the carrying amount that would have
been determined, net of depreciation or amortization, if no impairment loss had been recognized.

38

Consolidated  Financial  Statements  and  Notes

Financial assets

Individually significant financial assets are tested  for impairment on  an individual  basis. The  remaining  financial assets are
assessed collectively in groups that share similar credit risk characteristics. Financial assets are tested for impairment when-
ever events or changes in circumstances indicate that the carrying amount may not be recoverable. Evidence of impairment
may include indications that a debtor or a group of debtors are experiencing significant financial difficulty, default, or delin-
quency in interest or principal payments, and observable data indicating that there is a measurable decrease in the estimated
future cash flows.

A financial asset is deemed to be impaired if there is objective evidence that one or more loss events having a negative
effect on future cash flows of the financial asset occur after initial recognition and the loss can be reliably measured. The
impairment loss is measured as the difference between the carrying amount of the financial asset and the present value of the
estimated future cash flows, discounted at the original effective interest rate. The impairment loss is recorded as an allowance
and recognized in net earnings. If the impairment loss decreases as a result of subsequent events, the previously recognized
impairment loss is reversed.

Assets Held for Sale

Non-current assets are classified as assets held for sale if their carrying amounts will be recovered principally through a sale
transaction rather than through continuing use. To qualify as assets held for sale, the sale must be highly probable, assets must
be available for immediate sale in their present condition, and management must be committed to a plan to sell assets that
should be expected to close within one year from the date of classification. Assets held for sale are recognized at the lower of
their carrying amount and fair value less costs to sell and are not depreciated.

Provisions

A provision is a liability of uncertain timing or amount. Provisions are recognized when the Company has a present legal or
constructive obligation as a result of past events for which it is probable that the Company will be required to settle the obli-
gation and a reliable estimate of the settlement can be made. The amount recognized as a provision is the best estimate of the
consideration required to settle the present obligation at the end of the reporting period, taking into account risks and uncer-
tainties of cash flows. Where the effect of discounting to present value is material, provisions are adjusted to reflect the time
value of money. Examples of provisions include decommissioning liabilities, onerous leases, and legal claims.

Total Equity

Share capital represents the nominal value of shares that have been issued. Retained earnings include all current and prior
period retained profits. Dividend distributions payable to equity shareholders are recorded as dividends payable when the divi -
dends have been approved by the Board of Directors prior to the reporting date.

Share-based Awards

The Company has established an employee stock option plan for key employees. The fair value of each tranche of options
granted is estimated on the grant date using the Black-Scholes option pricing model. The Black-Scholes option pricing model
is based on variables such as: risk-free interest rate; expected volatility; expected time until exercise; and expected dividend
yield. Expected stock price volatility is based on the historical volatility of the Company’s stock for a period approximating
the expected life. The grant date fair value, net of estimated forfeitures, is recognized as an expense with a corresponding
increase to contributed surplus over the vesting period. Estimates are subsequently revised if there is an indication that the
number of stock options expected to vest differs from previous estimates. Any consideration paid by employees on exercise
of stock options is credited to share capital with a corresponding reduction to contributed surplus.

Annual  Report  2018        39

Revenue Recognition

The Company recognizes revenue when the substantial risks and rewards of ownership pass to the customer. Revenue is meas-
ured at the fair value of the consideration received or receivable by the Company for goods supplied, inclusive of amounts
invoiced for shipping and net of sales discounts, returns, and amounts deferred related to the issuance of plum points. Return
allowances are estimated using historical experience. Revenue is recognized when the amount can be measured reliably, it is
probable that economic benefits associated with the transaction will flow to the Company, the costs incurred or to be incurred
can be measured reliably, and the criteria for each of the Company’s activities (as described below) have been met.

Retail sales

Revenue for retail customers is recognized at the time of purchase.

Online and kiosk sales

Revenue for online and kiosk customers is recognized when the product is shipped.

Commission revenue

The Company earns commission revenue through partnerships with other companies and recognizes revenue once services have
been rendered and the amount of revenue can be measured reliably.

Gift cards

The Company sells gift cards to its customers and recognizes the revenue as gift cards are redeemed. The Company also rec-
ognizes gift card breakage if the likelihood of gift card redemption by the customer is considered to be remote. The Company
determines its average gift card breakage rate based on historical redemption rates. Once the breakage rate is determined,
the resulting revenue is recognized over the estimated period of redemption based on historical redemption patterns, com-
mencing when the gift cards are sold. Gift card breakage is included in revenue in the Company’s consolidated statements of
earnings (loss) and comprehensive earnings (loss).

Indigo irewards loyalty program

For an annual fee, the Company offers loyalty cards to customers that entitle the cardholder to receive discounts on purchases.
Each card is issued with a 12-month expiry period. The fee revenue related to the issuance of a card is deferred and amor-
tized into revenue over the expiry period based upon historical sales volumes.

Indigo plum rewards program
Plum is a free program that allows members to earn points on their purchases in the Company’s stores and on the indigo.ca
website. Members can then redeem points for discounts on future purchases of merchandise in stores and online.

When a plum member purchases merchandise, the Company allocates the payment received between the merchandise
and the points. The payment is allocated based on the residual method, where the amount allocated to the merchandise is the
total payment less the fair value of the points. The portion of revenue attributed to the merchandise is recognized at the time
of purchase. Revenue attributed to the points is recorded as deferred revenue and recognized when points are redeemed.

The fair value of points is calculated by multiplying the number of points issued by the estimated cost per point. The esti-
mated cost per point is determined based on a number of factors, including the expected future redemption patterns and
associated costs. On an ongoing basis, the Company monitors trends in redemption patterns (redemption at each reward
level), historical redemption rates (points redeemed as a percentage of points issued) and net cost per point redeemed, adjust-
ing the estimated cost per point based upon expected future activity. Points revenue is included as part of total revenue in the
Company’s consolidated statements of earnings (loss) and comprehensive earnings (loss).

40

Consolidated  Financial  Statements  and  Notes

Interest income

Interest income is reported on an accrual basis using the effective interest method and included as part of net interest in the
Company’s consolidated statements of earnings (loss) and comprehensive earnings (loss).

Vendor Rebates

The Company records cash consideration received from vendors as a reduction to the price of vendors’ products. This is
reflected as a reduction in cost of sales and related inventories when recognized in the consolidated financial statements.
Certain exceptions apply where the cash consideration received is a reimbursement of incremental selling costs incurred by
the Company, in which case the cash received is reflected as a reduction in operating, selling, and administrative expenses.

Earnings per Share

Basic earnings per share is determined by dividing the net earnings attributable to common shareholders by the weighted
average number of common shares outstanding during the period. Diluted earnings per share is calculated in accordance with
the treasury stock method and is based on the weighted average number of common shares and dilutive common share equiv-
alents outstanding during the period. The weighted average number of shares used in the computation of both basic and fully
diluted earnings per share may be the same due to the anti-dilutive effect of securities.

Financial Instruments

Financial assets and financial liabilities are recognized when the Company becomes a party to the contractual provisions of
the financial instrument. Financial assets are derecognized when the contractual rights to the cash flows from the financial
asset expire, or when the financial asset and all substantial risks and rewards are transferred. A financial liability is derecognized
when it is extinguished, discharged, cancelled, or expires. Where a legally enforceable right to offset exists for recognized
financial assets and financial liabilities and there is an intention to settle the liability and realize the asset simultaneously, or to
settle on a net basis, such related financial assets and financial liabilities are offset.

For the purposes of ongoing measurement, financial assets and liabilities are classified according to their characteristics

and management’s intent. All financial instruments are initially recognized at fair value.

After initial recognition, financial instruments are subsequently measured as follows:

Financial assets

(i) Loans  and  receivables  – These  are  non-derivative  financial  assets  with  fixed  or  determinable  payments  that  are  not
quoted in an active market. These assets are measured at amortized cost, less impairment charges, using the effective
interest method. Gains and losses are recognized in earnings through the amortization process or when the assets are
derecognized.

(ii) Financial assets at fair value through profit or loss – These assets are held for trading if acquired for the purpose of sell-
ing in the near term or are designated to this category upon initial recognition. These assets are measured at fair value,
with gains or losses recognized in earnings. Derivatives are classified as fair value through profit or loss unless they are
designated as effective hedging instruments.

(iii) Held-to-maturity investments – These are non-derivative financial assets with fixed or determinable payments and fixed
maturities that the Company intends, and is able, to hold until maturity. These assets are measured at amortized cost,
less impairment charges, using the effective interest method. Gains and losses are recognized in earnings through the
amortization process or when the assets are derecognized.

(iv) Available-for-sale financial assets – These are non-derivative financial assets that are either designated to this category
upon initial recognition or do not qualify for inclusion in any of the other categories. These assets are measured at fair
value, with unrealized gains and losses recognized in other comprehensive income until the asset is derecognized or
determined to be impaired. If the asset is derecognized or determined to be impaired, the cumulative gain or loss pre-
viously reported in accumulated other comprehensive income is included in earnings.

Annual  Report  2018        41

Financial liabilities

(i) Other liabilities – These liabilities are measured at amortized cost using the effective interest rate method. Gains and

losses are recognized in earnings through the amortization process or when the liabilities are derecognized.

(ii) Financial liabilities at fair value through profit or loss – These liabilities are held for trading if acquired for the purpose
of selling in the near term or are designated to this category upon initial recognition. These liabilities are measured at
fair value, with gains or losses recognized in earnings.

The Company’s financial assets and financial liabilities are generally classified and measured as follows:

Financial Asset /Liability

Category

Cash and cash equivalents
Short-term investments
Accounts receivable
Accounts payable and accrued liabilities
Derivative instruments

Loans and receivables
Held-to-maturity
Loans and receivables
Other liabilities
Fair value through profit or loss

Measurement

Amortized cost
Amortized cost
Amortized cost
Amortized cost
Fair value

All other consolidated balance sheet accounts are not considered financial instruments.

All financial instruments measured at fair value after initial recognition are categorized into one of three hierarchy levels
for measurement and disclosure purposes. Each level reflects the significance of the inputs used in making the fair value meas-
urements.

Level 1: Fair value is determined by reference to unadjusted quoted prices in active markets.
Level 2: Valuations use inputs based on observable market data, either directly or indirectly, other than the quoted prices.
Level 3: Valuations are based on inputs that are not based on observable market data.

The following methods and assumptions were used to estimate the fair value of each type of financial instrument by reference
to market data and other valuation techniques, as appropriate:

(i) The initial fair values of cash and cash equivalents, short-term investments, accounts receivable, and accounts payable

and accrued liabilities approximate their carrying values given their short maturities;

(ii) The initial fair value of long-term debt, if any, is estimated based on the discounted cash payments of the debt at the
Company’s estimated incremental borrowing rates for debt of the same remaining maturities. The fair value of long-
term debt approximates its carrying value. These instruments are subsequently measured at amortized cost; and
(iii) The  fair  value  of  derivative  financial  instruments  are  estimated  using  quoted  market  rates  at  the  measurement  date
adjusted for the maturity term of each instrument. Derivative financial instruments are classified as Level 2 in the fair
value hierarchy.

Derivative financial instruments and hedge accounting

The Company enters into various derivative financial instruments as part of its strategy to manage foreign currency expo-
sure. All  contracts  entered  into  during  the  year  have  been  designated  as  cash  flow  hedges  for  accounting  purposes. The
Company does not hold or issue derivative financial instruments for trading purposes.

All derivative financial instruments, including derivatives embedded in financial or non-financial contracts not closely
related to the host contracts, are measured at fair value. The gain or loss that results from remeasurement at each reporting
period is recognized in net income immediately unless the derivative is designated and effective as a hedging instrument, in
which case the timing of the recognition in net income depends on the nature of the hedge relationship.

42

Consolidated  Financial  Statements  and  Notes

At the inception of a hedge relationship, the Company documents the relationship between the hedging instrument and
the hedged item along with the Company’s risk management objectives and strategy for undertaking various hedge transac-
tions. Furthermore, at inception and on an ongoing basis, the Company documents whether the hedging instrument is highly
effective in offsetting changes in cash flows of the hedged item attributable to the hedged risk. Such hedges are expected to
be highly effective in achieving offsetting changes in cash flows and are assessed on an ongoing basis to determine that they
actually have been highly effective throughout the financial reporting periods for which they were designated.

Accordingly, the effective portion of the change in the fair value of the foreign exchange forward contracts that are des-
ignated and qualify as cash flow hedges is recognized in other comprehensive income (loss) until related payments have been
made in future accounting periods. Associated gains and losses recognized in other comprehensive income (loss) are reclassi-
fied to earnings in the periods when the hedged item is recognized in earnings. These earnings are included within the same
line of the consolidated statement of earnings (loss) as the recognized item. However, when the hedged forecast transaction
results in the recognition of a non-financial asset, the gains and losses previously recognized in other comprehensive income
(loss) are transferred from equity and included in the initial measurement of the cost of the non-financial asset. The gain or
loss relating to the ineffective portion is recognized immediately in the consolidated statements of earnings (loss).

Retirement Benefits

The Company provides retirement benefits through a defined contribution retirement plan. Under the defined contribution
retirement plan, the Company pays fixed contributions to an independent entity. The Company has no legal or constructive
obligations to pay further contributions after its payment of the fixed contribution. The costs of benefits under the defined
contribution retirement plan are expensed as contributions are due and are reversed if employees leave before the vesting period.

Foreign Currency Translation

The consolidated financial statements are presented in Canadian dollars, which is the functional currency of the Company.
Sales transacted in foreign currencies are aggregated monthly and translated using the average exchange rate. Transactions in
foreign currencies are translated at rates of exchange at the time of the transaction. Monetary assets and liabilities denomi-
nated in foreign currencies that are held at the reporting date are translated at the closing consolidated balance sheet rate.
Non-monetary items are measured at historical cost and are translated using the exchange rates at the date of the transaction.
Non-monetary items measured at fair value are translated using exchange rates at the date when fair value was determined.
The resulting exchange gains or losses are included in earnings.

Accounting Standards Implemented in Fiscal 2018
Statement of Cash Flows (“IAS 7”)

In January 2016, the IASB issued amendments to IAS 7 as part of the IASB’s Disclosure Initiative. These amendments require
entities to provide additional disclosures that will enable financial statement users to evaluate changes in liabilities arising from
financing  activities,  including  changes  arising  from  cash  flows  and  non-cash  changes. The  Company  applied  this  standard
beginning April 2, 2017. Adopting these amendments did not have a significant impact on the Company’s results of opera-
tions, financial position, or disclosures.

5. NEW ACCOUNTING PRONOUNCEMENTS
Revenue from Contracts with Customers (“IFRS 15”)

In May 2014, the IASB issued IFRS 15, a new standard that specifies how and when to recognize revenue as well as requiring
entities  to  provide  users  of  financial  statements  with  more  informative,  relevant  disclosures.  IFRS 15  supersedes  IAS 18,
“Revenue,”  IAS 11, “Construction  Contracts,”  and  a  number  of  revenue-related  interpretations. Application  of  IFRS 15  is
mandatory for all IFRS reporters and it applies to nearly all contracts with customers: the main exceptions are leases, finan-
cial instruments, and insurance contracts.

Annual  Report  2018        43

IFRS 15 must be applied retrospectively using either the retrospective or cumulative effect method for annual reporting
periods beginning on or after January 1, 2018. The Company plans to apply this standard using the retrospective transition
method beginning April 1, 2018.

Implementation of IFRS 15 is expected to impact the allocation of deferred plum program revenue. Revenue is currently
allocated to plum points using the residual fair value method. Under IFRS 15, revenue will be allocated based on relative
standalone selling prices between plum points and the goods on which points were earned. The implementation of the stan-
dard is not expected to have a material quantitative impact on the consolidated financial statements. The Company is currently
evaluating the effects of disclosure requirements of IFRS 15 on its consolidated financial statements and expects to apply the
standard in accordance with its future mandatory effective date.

Financial Instruments (“IFRS 9”)

In July 2014, the IASB issued the final version of IFRS 9, which reflects all phases of the financial instruments project and
replaces IAS 39, “Financial Instruments: Recognition and Measurement,” and all previous versions of IFRS 9. The standard
introduces new requirements for classification and measurement, impairment, and hedge accounting. IFRS 9 is effective for
annual periods beginning on or after January 1, 2018. The Company plans to apply this standard beginning on April 1, 2018.
IFRS 9 more closely aligns hedge accounting with risk management activities and applies a more qualitative and forward-
looking approach to assessing hedge effectiveness. The Company has determined that the adoption of IFRS 9 will not have a
significant  impact  on  its  consolidated  financial  results. The  Company  is  currently  evaluating  the  effects  of  the  disclosure
requirements of IFRS 9 on its consolidated financial statements and expects to apply the standard in accordance with its future
mandatory effective date.

Leases (“IFRS 16”)

In January 2016, the IASB issued IFRS 16, which supersedes existing standards and interpretations under IAS 17, “Leases.”
IFRS 16 introduces a single lessee accounting model, eliminating the distinction between operating and finance leases. The
new lessee accounting model requires substantially all leases to be reported on a company’s balance sheet and will provide
greater transparency on companies’ leased assets and liabilities. IFRS 16 substantially carries forward the lessor accounting in
IAS 17 with the distinction between operating leases and finance leases being retained. While the Company is still assessing
the impact of adopting this standard on its consolidated financial statements, the recognition of certain leases is expected to
have a material impact on the Company’s Consolidated Balance Sheets.

The new standard will apply for annual periods beginning on or after January 1, 2019. The Company plans to apply this
standard beginning March 31, 2019. For leases where the Company is the lessee, it has the option of adopting a full retrospec-
tive approach or a modified retrospective approach on transition to IFRS 16. The Company has not yet determined which tran-
sition method it will apply or whether it will use the optional exemptions or practical expedients available under the standard.

44

Consolidated  Financial  Statements  and  Notes

6. CASH, CASH EQUIVALENTS, AND SHORT-TERM INVESTMENTS

Cash and cash equivalents consist of the following:

(thousands of Canadian dollars)

Cash
Restricted cash
Cash equivalents
Cash and cash equivalents

March 31,
2018

67,709
2,093
80,454
150,256

April 1,
2017

63,872
1,343
65,223
130,438

Restricted cash represents cash pledged as collateral for letter of credit obligations issued to support the Company’s purchases
of offshore merchandise and cash placed in escrow for asset acquisitions that have occurred during the fiscal year.

As at March 31, 2018, the Company held short-term investments of $60.0 million (April 1, 2017 – $100.0 million).
Short-term investments consist of guaranteed investment securities with an original maturity date greater than 90 days 
and  remaining  term  to  maturity  of  less  than  or  equal  to  365  days  from  the  date  of  acquisition. These  investments  are 
non-redeemable until the maturity date, and therefore they are classified separately from cash and cash equivalents.

7. INVENTORIES

The  cost  of  inventories  recognized  as  an  expense  was  $603.1 million  in  fiscal  2018  (2017  – $571.9  million).  Inventories
 consist of the landed cost of goods sold and exclude inventory shrink and damage reserve, and all vendor support programs.
The amount of inventory write-downs as a result of net realizable value lower than cost was $9.7 million in fiscal 2018 
(2017 – $9.0 million). The amount of inventory with net realizable value equal to cost was $3.6 million as at March 31, 2018
(April 1, 2017 – $2.8 million).

8. DERIVATIVE FINANCIAL INSTRUMENTS

The Company uses derivative financial instruments, such as foreign exchange forward contracts, to manage the currency fluc-
tuation risk associated with forecasted U.S. dollar payments, primarily for general merchandise inventory purchases. These
contracts have been designated as cash flow hedges for accounting purposes. The fair values of derivative financial instruments
are determined based on observable market information as well as valuations determined by external valuators with experi-
ence in financial markets.

During the fiscal year ended March 31, 2018, the Company entered into forward contracts with total notional amounts
of C$137.9 million to buy U.S. dollars and sell Canadian dollars (April 1, 2017 – C$173.4 million). As at March 31, 2018,
the  Company  had  remaining  contracts  in  place  representing  a  total  notional  amount  of  C$79.2  million  (April 1,  2017  –
C$70.3 million). These contracts extend over a period not exceeding 12 months.

The total fair value of the contracts as at March 31, 2018 resulted in the recognition of a derivative asset of $1.4 million
(April 1, 2017 – $0.3 million), and a derivative liability of $0.3 million (April 1, 2017 – no derivative liability). As a result,
the Company had an unrealized net gain of $1.1 million (April 1, 2017 – $0.3 million net gain) recognized as other compre-
hensive income.

During the fiscal year ended March 31, 2018, a net loss of $3.3 million from settled contracts (April 1, 2017 – net gain

of $1.2 million) was reclassified from other comprehensive income to inventory and expenses.

During the fiscal year ended March 31, 2018, reclassified amounts resulting from hedge ineffectiveness were immaterial

(April 1, 2017 – immaterial).

Annual  Report  2018        45

9. PROPERTY, PLANT, AND EQUIPMENT

(thousands of Canadian dollars)

Gross carrying amount
Balance, April 2, 2016
Additions
Transfers/reclassifications
Disposals
Assets with zero net book value
Transferred to assets held for sale
Balance, April 1, 2017
Additions
Disposals
Assets with zero net book value
Balance, March 31, 2018

Accumulated depreciation and impairment
Balance, April 2, 2016
Depreciation
Disposals
Net impairment losses (reversals)
Assets with zero net book value
Transferred to assets held for sale
Balance, April 1, 2017
Depreciation
Disposals
Assets with zero net book value
Balance, March 31, 2018

Net carrying amount
April 1, 2017
March 31, 2018

Furniture,
fixtures, and
equipment

Computer
equipment

Leasehold
improvements

Equipment
under finance
leases

68,140
9,596
–
(28)
(4,950)
(914)
71,844
16,726
(1,534)
(3,825)
83,211

34,793
6,867
(22)
(384)
(4,950)
(430)
35,874
7,551
(872)
(3,825)
38,728

12,127
3,123
(1,032)
(17)
(2,038)
(2)
12,161
6,439
(133)
(1,924)
16,543

5,693
2,182
(3)
(4)
(2,038)
(1)
5,829
2,458
(73)
(1,924)
6,290

53,971
7,859
997
(1)
(6,931)
(501)
55,394
13,915
(362)
(4,446)
64,501

32,843
7,502
(1)
(575)
(6,931)
(217)
32,621
9,062
(314)
(4,446)
36,923

601
–
–
(465)
–
–
136
–
(136)
–
–

537
61
(465)
–
–
–
133
3
(136)
–
–

Total

134,839
20,578
(35)
(511)
(13,919)
(1,417)
139,535
37,080
(2,165)
(10,195)
164,255

73,866
16,612
(491)
(963)
(13,919)
(648)
74,457
19,074
(1,395)
(10,195)
81,941

35,970
44,483

6,332
10,253

22,773
27,578

3
–

65,078
82,314

Property, plant and equipment are assessed for impairment at the CGU level, except for those assets which are considered
to be corporate assets. As certain corporate assets cannot be allocated on a reasonable and consistent basis to individual CGUs,
they are tested for impairment at the corporate level.

A CGU has been defined as an individual retail store as each store generates cash inflows that are largely independent
from the cash inflows of other stores. CGUs and groups of CGUs are tested for impairment if impairment indicators exist at
the  reporting  date.  Recoverable  amounts  for  CGUs  being  tested  are  based  on  value  in  use,  which  is  calculated  from  dis-
counted cash flow projections. For stores that are at risk of closure, cash flows are projected over the remaining lease terms,
including any renewal options if renewal is likely. Cash flows for stores expected to operate beyond the current lease term
and renewal options are projected using a terminal value calculation. Corporate asset testing calculates discounted cash flow
projections over a five-year period plus a terminal value.

Impairment indicators were identified during fiscal 2018 for certain retail stores. Accordingly, the Company performed
testing which did not result in impairment losses or reversals in fiscal 2018 (2017 – $1.0 million impairment reversal). All
impairments and reversals are recorded as part of operating, selling, and administrative expenses in the consolidated state-
ments of earnings and comprehensive earnings.

46

Consolidated  Financial  Statements  and  Notes

10. INTANGIBLE ASSETS

(thousands of Canadian dollars)

Gross carrying amount
Balance, April 2, 2016
Additions
Transfers/reclassifications
Disposals
Assets with zero net book value
Balance, April 1, 2017
Additions
Transfers/reclassifications
Disposals
Assets with zero net book value
Balance, March 31, 2018

Accumulated amortization and impairment
Balance, April 2, 2016
Amortization
Disposals
Assets with zero net book value
Balance, April 1, 2017
Amortization
Disposals
Assets with zero net book value
Balance, March 31, 2018

Net carrying amount
April 1, 2017
March 31, 2018

Computer
application
software

Internal
development
costs

17,817
6,791
35
(2,023)
(5,733)
16,887
7,073
–
(6)
(3,732)
20,222

8,520
4,568
(1)
(5,733)
7,354
4,326
–
(3,732)
7,948

13,420
3,263
–
(814)
(4,023)
11,846
5,204
–
–
(3,821)
13,229

6,286
4,005
(86)
(4,023)
6,182
3,575
–
(3,821)
5,936

Domain
name

75
–
–
–
–
75
3,387
–
–
–
3,462

–
–
–
–
–
–
–
–
–

Retail
lease

–
–
–
–
–
–
1,207
–
–
–
1,207

–
–
–
–
–
21
–
–
21

Total

31,312
10,054
35
(2,837)
(9,756)
28,808
16,871
–
(6)
(7,553)
38,120

14,806
8,573
(87)
(9,756)
13,536
7,922
–
(7,553)
13,905

9,533
12,274

5,664
7,293

75
3,462

–
1,186

15,272
24,215

The useful life of the domain names have been deemed to be indefinite because there are no legal, regulatory, contractual,
competitive, economic, or other factors that limit the useful lives of these assets to the Company.

Impairment testing for intangible assets is performed using the same methodology, CGUs, and groups of CGUs as those
used for property, plant and equipment. The key assumptions from the value-in-use calculations for intangible asset impair-
ment testing are also identical to the key assumptions used for property, plant and equipment testing. Impairment indicators
were identified during fiscal 2018 for Indigo’s retail stores. Accordingly, the Company performed impairment testing but
there were no intangible asset impairment losses or reversals for retail stores in fiscal 2018 (2017 – no impairment losses or
reversals). All impairments and reversals are recorded as part of operating, selling, and administrative expenses in the con-
solidated statements of earnings and comprehensive earnings.

Annual  Report  2018        47

11. ASSETS HELD FOR SALE

On April 28, 2017, the Company entered into an agreement with Starbucks Coffee Canada Inc. (“Starbucks”) whereby, among
other things, the Company and Starbucks mutually agreed to terminate the Company’s license to operate Starbucks-branded
cafés within 11 retail locations.

Based on the terms of the agreement, the Company agreed to transfer to Starbucks the café inventories and capital assets
from the terminated licensed locations, and the Company classified these inventories and capital assets as assets held for sale.
Subsequent to the transfer, the Company has subleased space in each of the previously licensed locations for Starbucks to
operate corporate-run cafés, similar to the 70 other Starbucks-branded cafés Starbucks operates in the Company’s retail loca-
tions. The transfer and subsequent subleasing were completed on May 1, 2017.

12. INCOME TAXES

Deferred  tax  assets  are  recognized  to  the  extent  that  it  is  probable  that  taxable  profit  will  be  available  against  which  the
deductible temporary differences and the carryforward  of unused  tax credits  and  unused tax losses can be utilized. As at
March 31, 2018, the Company has recorded $35.6 million in gross value of deferred tax assets (April 1, 2017 – $44.0 mil-
lion gross value of deferred tax assets).

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and
liabilities  for  financial  reporting  purposes  and  the  amounts  used  for  income  tax  purposes.  Significant  components  of  the
Company’s deferred tax assets are as follows:

(thousands of Canadian dollars)

Reserves and allowances
Tax loss carryforwards
Corporate minimum tax credit
Book amortization in excess of capital cost allowance
Cash flow hedges
Total deferred tax assets

Significant components of income tax expense are as follows:

(thousands of Canadian dollars)

Current income tax expense

Adjustment for prior periods

Deferred income tax expense (recovery)

Origination and reversal of temporary differences
Deferred income tax expense relating to utilization of loss carryforwards
Adjustment to future income tax assets resulting from a change in 
substantively enacted tax rates and expected pattern of reversal

Other, net

Total income tax expense 

48

Consolidated  Financial  Statements  and  Notes

March 31,
2018

761
17,400
3,374
14,326
(298)
35,563

April 1,
2017

1,371
22,243
2,871
17,567
(71)
43,981

52-week
period ended
March 31,
2018

52-week
period ended
April 1,
2017

512
(23)
489

2,136
6,087

(201)
170
8,192
8,681

360
(25)
335

6,119
1,649

38
(22)
7,784
8,119

The reconciliation of income taxes computed at statutory income tax rates to the effective income tax rates is as follows:

(thousands of Canadian dollars)

Earnings before income taxes

Tax at combined federal and provincial tax rates
Tax effect of expenses not deductible 

for income tax purposes

Adjustment to future income tax assets resulting 

from reduction in substantively enacted tax rates 
and expected pattern of reversal

Other, net

52-week
period ended 
March 31, 

2018

30,481

%

52-week
period ended
April 1,
2017

29,037

%

8,156

26.8%

7,771

26.8%

644

2.1%

587

2.0%

(201)
82
8,681

(0.7%)
0.3%
28.5%

38
(277)
8,119

0.1%
(1.0%)
27.9%

As at March 31, 2018, the Company has non-capital loss carryforwards of approximately $64.8 million for income tax pur-
poses that expire in 2031 if not utilized.

13. PROVISIONS

Provisions consist primarily of amounts recorded in respect of decommissioning liabilities, onerous lease arrangements, and
legal claims. The Company is subject to payment of decommissioning liabilities upon exiting certain leases. The amount of
these payments may fluctuate based on negotiations with the landlord. Onerous lease provisions unwind over the term of the
related lease. Legal claim provisions fluctuate depending on the outcomes when claims are settled.

Activity related to the Company’s provisions is as follows:

(thousands of Canadian dollars)

Balance, beginning of period
Charged
Utilized /released
Balance, end of period

52-week
period ended
March 31,
2018

52-week
period ended
April 1,
2017

161
75
(25)
211

143
85
(67)
161

The Company reviews the merits, risks and uncertainties of each provision, based on current information, and the amount
expected to be required to settle the obligation. Provisions are reviewed on an ongoing basis and are adjusted accordingly
when new facts and events become known to the Company.

14. COMMITMENTS AND CONTINGENCIES
(a)  Commitments

As at March 31, 2018, the Company had operating lease commitments in respect of its stores, support office premises,
and certain equipment. The Company also had operating lease commitments related to the future relocation of its cor-
porate home office. The leases expire at various dates between calendar 2018 and 2034, and may be subject to renewal
options. Annual store rent consists of a base amount plus, in some cases, additional payments based on store sales. The

Annual  Report  2018        49

Company also generates sublease income in respect of some of its premises leases. The Company’s expected sublease
income in the next five fiscal years and thereafter is as follows:

(millions of Canadian dollars)

Less than 1 year
1-5 years
After 5 years
Total

Total

4.5
12.1
10.1
26.7

The Company’s minimum contractual obligations due over the next five fiscal years and thereafter are summarized
below. Operating lease expenditures are presented net of their related subleases:

(millions of Canadian dollars)

2019
2020
2021
2022
2023
Thereafter
Total obligations

(b)  Legal Claims

Total

68.2
53.4
43.4
40.0
28.1
135.9
369.0

In the normal course of business, the Company becomes involved in various claims and litigation. While the final out-
come of such claims and litigation pending as at March 31, 2018 cannot be predicted with certainty, management believes
that any such amount would not have a material impact on the Company’s financial position or financial performance,
except for those amounts that have been recorded as provisions on the Company’s consolidated balance sheets.

15. SHARE CAPITAL

Share capital consists of the following:

Authorized
Unlimited Class A preference shares with no par value, voting, convertible into 

common shares on a one-for-one basis at the option of the shareholder

Unlimited common shares, voting

Balance, beginning of period
Issued during the period

52-week period ended
March 31, 2018

52-week period ended
April 1, 2017

Number of
shares

Amount
C$ (thousands) 

Number of
shares 

Amount
C$ (thousands)

26,351,484

215,971

25,797,351

209,318

Directors’ deferred share units converted
Options exercised
Balance, end of period

–
449,125
26,800,609

–
5,883
221,854

67,108
487,025
26,351,484

670
5,983
215,971

50

Consolidated  Financial  Statements  and  Notes

16. SHARE-BASED COMPENSATION

The Company has established an employee stock option plan (the “Plan”) for key employees. The number of common shares
reserved for issuance under the Plan as at March 31, 2018 is 3,520,091. Most options granted between May 21, 2002 and
March 31, 2012 have a ten-year term and have one fifth of the options granted exercisable one year after the date of issue
with the remainder exercisable in equal installments on the anniversary date over the next four years. Subsequently, most
options granted after April 1, 2012 have a five-year term and have one third of the options granted exercisable one year after
the date of issue, with the remainder exercisable in equal installments on the anniversary date over the next two years. A small
number of options have special vesting schedules that were approved by the Board. Each option is exercisable into one common
share of the Company at the price specified in the terms of the option agreement.

The Company uses the fair value method of accounting for stock options, which estimates the fair value of the stock
options granted on the date of grant, net of estimated forfeitures, and expenses this value over the vesting period. During
fiscal 2018, the pre-forfeiture value of the options granted was $2.7 million (2017 – $2.8 million). The weighted average fair
value of options issued in fiscal 2018 was $3.76 per option (2017 – $4.19 per option).

The fair value of the employee stock options is estimated at the date of grant using the Black-Scholes option pricing

model with the following weighted average assumptions during the periods presented:

Black-Scholes option pricing assumptions
Risk-free interest rate
Expected volatility
Expected time until exercise
Expected dividend yield

Other assumptions
Forfeiture rate

A summary of the status of the Plan and changes during both periods is presented below:

52-week
period ended
March 31,
2018

1.3%
31.4%
3.0 years
–

52-week
period ended
April 1,
2017

0.6%
33.8%
3.0 years
–

27.1%

27.3%

Outstanding options, beginning of period
Granted
Forfeited
Expired
Exercised
Outstanding options, end of period

Options exercisable, end of period

52-week period ended
March 31, 2018

52-week period ended
April 1, 2017

Number
#

1,663,925
715,000
(138,425)
(2,500)
(449,125)
1,788,875

692,630

Weighted
average
exercise price
C$

12.60
16.50
16.14
8.00
10.74
14.36

11.41

Number
#

1,751,800
657,000
(257,850)
–
(487,025)
1,663,925

734,900

Weighted
average
exercise price
C$

10.07
17.94
13.50
–
10.20
12.60

9.68

Annual  Report  2018        51

A summary of options outstanding and exercisable is presented below:

Range of
exercise prices
C$

8.12 – 10.28
10.29 – 15.61
15.62 – 16.35
16.36 – 18.20
18.21 – 18.40
8.12 – 18.40

March 31, 2018

Outstanding

Exercisable

Weighted
average
exercise price
C$

Weighted
average
remaining
contractual life
(in years)

9.18
10.93
16.00
17.91
18.40
14.36

1.6
1.5
4.4
3.4
4.6
3.1

Number
#

433,625
233,350
525,000
446,900
150,000
1,788,875

Number
#

330,500
213,550
–
148,580
–
692,630

Weighted
average
exercise price
C$

8.90
10.77
–
17.91
–
11.41

Directors’ Compensation

The Company has established a Directors’ Deferred Share Unit Plan (“DSU Plan”). Under the DSU Plan, Directors annually
elect whether to receive their annual retainer fees and other Board-related compensation in the form of deferred share units
(“DSUs”) or receive up to 50% of this compensation in cash. All fiscal 2018 Directors’ compensation was in the form of DSUs
(2017 – all DSUs).

The number of shares reserved for issuance under this plan is 500,000. The Company issued 20,100 DSUs with a value
of $0.3 million during fiscal 2018 (2017 – $21,788 DSUs with a value of $0.4 million). The number of DSUs to be issued 
to each Director is based on a set fee schedule. The grant date fair value of the outstanding DSUs as at March 31, 2018 was
$3.8 million (April 1, 2017 – $3.5 million) and was recorded in contributed surplus. The fair value of DSUs is equal to the
traded price of the Company’s common shares on the grant date.

17. SUPPLEMENTARY OPERATING INFORMATION

Supplemental product line revenue information:

(thousands of Canadian dollars)

Print 1
General merchandise 2
eReading 3
Other 4
Total

1 Includes books, magazines, newspapers, and shipping revenue.
2 Includes lifestyle, paper, toys, electronics, and shipping revenue.
3 Includes eReaders, eReader accessories, Kobo revenue share, and shipping revenue.
4 Includes cafés, irewards, gift card breakage, plum breakage, and corporate sales.

52-week
period ended
March 31,
2018

593,085
449,229
10,126
26,985
1,079,425

52-week 
period ended 
April 1, 
2017

598,107
384,097
12,510
25,131
1,019,845

52

Consolidated  Financial  Statements  and  Notes

Supplemental operating and administrative expenses information:

(thousands of Canadian dollars)

Wages, salaries, and bonuses
Short-term benefits expense
Termination benefits expense
Retirement benefits expense
Share-based compensation
Total employee benefits expense

52-week
period ended
March 31,
2018

190,468
20,097
4,049
1,723
1,588
217,925

52-week 
period ended 
April 1, 
2017

180,893
19,444
2,922
1,575
1,400
206,234

Termination benefits arise when the Company terminates certain employment agreements.

Minimum  lease  payments  recognized  as  an  expense  during  fiscal  2018  were  $62.5  million  (2017  – $60.4  million).

Contingent rents recognized as an expense during fiscal 2018 were $2.0 million (2017 – $1.6 million).

18. EARNINGS PER SHARE

Earnings per share is calculated based on the weighted average number of shares outstanding during the period. In calculating
diluted earnings per share amounts under the treasury stock method, the numerator remains unchanged from the basic earn-
ings per share calculations as the assumed exercise of the Company’s stock options do not result in adjustment to net earnings.
The reconciliation of the denominator in calculating diluted earnings per share amounts for the periods presented is as follows:

Weighted average number of common shares outstanding, basic
Effect of dilutive securities – stock options
Weighted average number of common shares outstanding, diluted

52-week
period ended
March 31,
2018

52-week
period ended
April 1,
2017

26,849,418
404,569
27,253,987

26,384,775 
566,339 
26,951,114 

As at March 31, 2018, 1,121,900 (April 1, 2017 – 552,000) anti-dilutive stock options were excluded from the computation
of diluted net earnings per common share.

Annual  Report  2018        53

19. CONSOLIDATED STATEMENTS OF CASH FLOWS

Supplemental cash flow information:

(thousands of Canadian dollars)

Accounts receivable
Inventories
Income taxes recoverable
Prepaid expenses
Accounts payable and accrued liabilities (current and long-term)
Unredeemed gift card liability
Provisions (current and long-term)
Income tax payable
Deferred revenue
Net change in non-cash working capital balances 

20. CAPITAL MANAGEMENT

The Company’s main objectives when managing capital are:

52-week
period ended
March 31,
2018

701
(33,010)
–
7,582
5,773
(6,178)
50
(208)
(4,045)
(29,335)

52-week
period ended
April 1,
2017

215
(13,788)
(26)
(416) 
(2,606)
(573) 
18
360
(380)
(17,196) 

• Ensuring sufficient liquidity to support financial obligations and to execute operating and strategic objectives;
• Maintaining financial capacity and flexibility through access to capital to support future development of the 

business; and

• Minimizing the cost of capital while taking into consideration current and future industry, market, and economic

risks and conditions.

There were no changes to these objectives during the year. The primary activities engaged by the Company to generate
 attractive returns for shareholders include transforming physical and digital platforms and driving productivity improvement
through investments in information technology and distribution to support the Company’s sales networks. The Company’s
main sources of capital are its current cash position, short-term investments, and cash flows generated from operations. Cash
flow is primarily used to fund working capital needs and capital expenditures. The Company manages its capital structure in
accordance with changes in economic conditions.

21. FINANCIAL RISK MANAGEMENT

The Company’s activities expose it to a variety of financial risks, including risks related to foreign exchange, interest rate,
credit, and liquidity.

Foreign Exchange Risk

The  Company’s  foreign  exchange  risk  is  largely  limited  to  currency  fluctuations  between  the  Canadian  and  U.S.  dollars.
Decreases in the value of the Canadian dollar relative to the U.S. dollar could negatively impact net earnings since the purchase
price of some of the Company’s products are negotiated with vendors in U.S. dollars, while the retail price to customers is
set  in  Canadian  dollars.  In  particular,  a  significant  amount  of  the  Company’s  general  merchandise  inventory  purchases  is
denominated in U.S. dollars. The Company also has a New York office that incurs U.S. dollar expenses.

54

Consolidated  Financial  Statements  and  Notes

The Company uses derivative instruments in the form of forward contracts to manage its exposure to fluctuations in U.S.
dollar exchange rates. As the Company has hedged a significant portion of the cost of its near-term forecasted U.S. dollar
purchases, a change in foreign currency rates will not impact that portion of the cost of those purchases.

In fiscal 2018, the effect of foreign currency translation on net earnings was a loss of $0.8 million (2017 – gain of 

$0.2 million).

Interest Rate Risk

The Company’s interest income is sensitive to fluctuations in Canadian interest rates, which affect the interest earned on the
Company’s cash, cash equivalents, and short-term investments. The Company has minimal interest rate risk and does not use
any interest rate swaps to manage its risk. The Company does not currently have any debt.

Credit Risk

The Company is exposed to credit risk resulting from the possibility that counterparties may default on their financial
 obligations to the Company. Credit risk primarily arises from accounts receivable, cash and cash equivalents, short-term
investments, and derivative financial instruments. Fair values of financial instruments reflect the credit risk of the Company
and counterparties when appropriate.

Accounts receivable primarily consist of receivables from retail customers who pay by credit card, recoveries of credits from
suppliers for returned or damaged products, and receivables from other companies for sales of products, gift cards, and other
services. Credit card payments have minimal credit risk and the limited number of corporate receivables are closely monitored.
The Company limits its exposure to counterparty credit risk related to cash and cash equivalents, short-term investments,
and derivative financial instruments by transacting only with highly-rated financial institutions and other counterparties, and
by managing within specific limits for credit exposure and term to maturity. The Company’s maximum credit risk exposure
if all counterparties default concurrently is equivalent to the carrying amounts of accounts receivable, cash and cash equiva-
lents, short-term investments, and derivative financial instruments.

Liquidity Risk

Liquidity risk is the risk that the Company will be unable to meet its obligations relating to its financial liabilities. The Company
manages liquidity risk by preparing and monitoring cash flow budgets and forecasts to ensure that the Company has sufficient
funds to meet its financial obligations and fund new business opportunities or other unanticipated requirements as they arise.
The contractual maturities of the Company’s current and long-term liabilities as at March 31, 2018 are as follows:

(thousands of Canadian dollars)

Accounts payable and accrued liabilities
Unredeemed gift card liability
Provisions
Long-term accrued liabilities
Long-term provisions
Total

Payments
due in the
next 90 days

148,616
44,218
6
–
–
192,840

Payments
due between
90 days and
less than a year

27,788
–
160
–
–
27,948

Payments
due after
1 year

75
–
–
2,283
45
2,403

Total

176,479
44,218
166
2,283
45
223,191

Annual  Report  2018        55

22. EQUITY INVESTMENTS

The Company holds a 50% equity ownership in its associate, Calendar Club, which operates seasonal kiosks and year-round
stores in Canada. The Company uses the equity method of accounting to record Calendar Club results. In fiscal 2018, the
Company received $1.2 million (2017 – $1.2 million) of distributions from Calendar Club.

In the first quarter fiscal 2018, the Company invested in Unplug, a U.S. meditation studio, resulting in a 20% voting
interest and representation on the board of managers. The Company uses the equity method of accounting to record Unplug
results. The Company did not receive a distribution from Unplug during the period.

Changes in the carrying amount of Calendar Club were as follows:

(thousands of Canadian dollars)

Balance, April 2, 2016
Equity income from Calendar Club
Distributions from Calendar Club
Balance April 1, 2017
Equity Income from Calendar Club
Distributions from Calendar Club
Balance March 31, 2018

Changes in the carrying amount of Unplug were as follows:

(thousands of Canadian dollars)

Balance April 1, 2017
Investment in Unplug
Equity Loss from Unplug
Balance March 31, 2018

Carrying value

1,421
1,617
(1,238)
1,800
1,087
(1,233)
1,654

Carrying value

–
2,714
(38)
2,676

23. RELATED PARTY TRANSACTIONS

The Company’s related parties include its key management personnel, shareholders, defined contribution retirement plan,
equity investments in associates, and subsidiaries. Unless otherwise stated, none of the transactions incorporate special terms
and conditions and no guarantees were given or received. Outstanding balances are usually settled in cash.

Transactions with Key Management Personnel

Key management of the Company includes members of the Board of Directors as well as members of the Executive Committee.
Key management personnel remuneration includes the following:

(thousands of Canadian dollars)

Wages, salaries, and bonus
Short-term benefits expense
Termination benefits expense
Retirement benefits expense
Share-based compensation
Directors’ compensation
Total remuneration

56

Consolidated  Financial  Statements  and  Notes

52-week
period ended
March 31,
2018

52-week
period ended
April 1,
2017

7,653
168
–
56
986
341
9,204

7,733
233
424
61
833
367
9,651

Transactions with Shareholders

During fiscal 2018, the Company purchased goods and services from companies in which Mr. Gerald W. Schwartz, who is
the controlling shareholder of Indigo, holds a controlling or significant interest. In fiscal 2018, the Company paid $7.0 mil-
lion for these transactions (2017 – $6.0 million). As at March 31, 2018, Indigo had $0.1 million payable to these companies
under standard payment terms and $1.0 million of restricted cash pledged as collateral for letter of credit obligations issued
to support the Company’s purchases of merchandise from these companies (April 1, 2017 – less than $0.1 million payable and
$1.0 million restricted cash). All transactions were measured at fair market value and were in the normal course of business,
under normal commercial terms, for both Indigo and the related companies.

Transactions with Defined Contribution Retirement Plan

The Company’s transactions with the defined contribution retirement plan include contributions paid to the retirement plan
as disclosed in note 17. The Company has not entered other transactions with the retirement plan.

Transactions with Associates

Calendar  Club  is  a  seasonal  operation  that  is  dependent  on  the  November/December  holiday  sales  season  to  generate
 revenue. During the year, the Company loans cash to Calendar Club for working capital requirements and Calendar Club
repays the loans once profits are generated in the third quarter. In fiscal 2018, Indigo loaned $14.9 million to Calendar Club
(2017 – $11.6 million). All loans were repaid in full as at March 31, 2018.

The Company had immaterial transactions with Unplug during the period.

Annual  Report  2018        57

Corporate Governance Policies

A presentation of the Company’s corporate governance policies is included in the Management Information Circular, which
is either mailed directly to shareholders or made available through the Notice and Access process. If you would like to receive
a copy of this information, please contact Investor Relations at Indigo.

58

Corporate  Governance  Policies

Executive Management and Board of Directors

EXECUTIVE MANAGEMENT

BOARD OF DIRECTORS

Heather Reisman
Chair and Chief Executive Officer

Kirsten Chapman
Executive Vice President, E-Commerce and
Chief Marketing Officer

Gildave (Gil) Dennis
Executive Vice President, Retail and Human Resources

Kathleen Flynn
Executive Vice President, Real Estate,
General Counsel and Corporate Secretary

Scott Formby
Chief Creative Officer

Tod Morehead
Executive Vice President and Chief Merchandising Officer 

Bahman (Bo) Parizadeh
Executive Vice President and
Chief Technology Officer

Hugues Simard
Executive Vice President and Chief Financial Officer

Frank Clegg
Volunteer Chairman and Chief Executive Officer

C4ST (Canadians for Safe Technology)

Jonathan Deitcher
Investment Advisor

RBC Dominion Securities Inc.

Mitchell Goldhar
Executive Chairman

SmartCentres REIT and
Owner

Penguin Group of Companies

Howard Grosfield
Executive Vice President and General Manager 
US Consumer Card Services

American Express

Robert Haft
Managing Partner

Morgan Noble Healthcare Partners

Andrea Johnson
Principal

Envelo Properties Corp.

Michael Kirby
Corporate Director

Anne Marie O’Donovan
President

O’Donovan Advisory Services Ltd.

Heather Reisman
Chair and Chief Executive Officer
Indigo Books & Music Inc.

Gerald Schwartz
Chairman and Chief Executive Officer

Onex Corporation

Annual  Report  2018        59

Five-Year Summary of Financial Information

For the years ended
(millions of Canadian dollars, except per share data)

March 31,
2018

April 1,
2017

April 2,
2016

March 28,
2015

March 29,
2014

SELECTED STATEMENT OF EARNINGS

(LOSS) AND COMPREHENSIVE EARNINGS
(LOSS) INFORMATION

Revenue

Superstores
Small format stores
Online
Other
Total revenue

Adjusted EBITDA1,2
Earnings (loss) before income taxes
Net earnings (loss)
Dividends per share
Net earnings (loss) per common share

SELECTED CONSOLIDATED BALANCE

SHEET INFORMATION

Working capital
Total assets

Long-term debt (including current portion)
Total equity

728.6
143.6
176.8
30.4
1,079.4

55.0
30.5
21.8
–
$ 0.81

257.0
633.6

–
401.1

702.1
140.7
148.2
28.8
1,019.8

52.2
29.0
20.9
–
$ 0.79

248.1
608.6

–
371.8

695.3
140.2
133.3
25.4
994.2

43.1
22.1
28.6
–
$ 1.10

217.9
584.0

0.1
344.0

625.2
127.8
114.0
28.4
895.4

20.5
(3.2)
(3.5)
–
$(0.14)

198.7
538.4

0.2
311.1

607.2
127.4
102.0
31.1
867.7

0.1
(26.9)
(31.0)
0.33
$(1.21)

189.7
512.6

0.8
311.7

Weighted average number of shares outstanding

26,849,418

26,384,775

25,949,068

25,722,640

25,601,260

Common shares outstanding at end of period

26,800,609

26,351,484

25,797,351

25,495,289

25,298,239

STORE OPERATING STATISTICS
Number of stores at end of period
Superstores
Small format stores

Selling square footage at end of period 

(in thousands)

Superstores
Small format stores

Comparable sales growth
Total retail and online
Superstores
Small format stores
Superstores
Small format stores

86
123

89
123

88
123

91
127

95 
131

1,887
308

6.2%
4.0%
2.4%
386
467

1,953
304

4.1%
2.9%
0.9%
360
463

1,925
305

12.9%
12.8%
10.9%
361
460

2,019
311

6.5%
6.8%
0.8%
310
411

2,163 
321 

(0.3%)
(0.9%)
(5.0%)
281
397 

1  Earnings before interest, taxes, depreciation, amortization, impairment, asset disposals, and equity investment. 
2  See “Non-IFRS Financial Measures” in the Company’s Management Discussion and Analysis section of the Annual Report.

60

Five -Year  Summary  of  Financial  Information

Investor Information

AUDITORS
Ernst & Young LLP
EY Tower
100 Adelaide Street West, P.O. Box 1
Toronto, Ontario
Canada M5H 0B3

ANNUAL MEETING

The Annual Meeting represents an opportunity 
for shareholders to review and participate in 
the  management of the Company as well as 
meet with its directors and officers.

Indigo’s Annual Meeting will be held on 
July 17, 2018 at 10:00 a.m. at
Torys LLP
79 Wellington Street West, 33rd Floor
Toronto, Ontario
Canada M5K 1N2

Shareholders are encouraged to attend and 
guests are welcome.

Une traduction française de ce document est 
disponible sur demande.

CORPORATE HOME OFFICE

468 King Street West
Suite 500
Toronto, Ontario
Canada M5V 1L8
Telephone (416) 364-4499
Fax (416) 364-0355

INVESTOR CONTACT

InvestorRelations @indigo.ca
www.chapters.indigo.ca/investor-relations/

MEDIA CONTACT

Kate Gregory
Senior Manager, Public Relations

Telephone (416) 364-4499 ext. 6659

STOCK LISTING

Toronto Stock Exchange

TRADING SYMBOL

IDG

TRANSFER AGENT AND REGISTRAR

AST Trust Company (Canada)
P.O. Box 700, Station B
Montreal, Quebec
Canada H3B 3K3
Telephone (Toll Free) 1-800-387-0825
(416) 682-3860

(Toronto)
Fax: 1-888-249-6189
Email: inquiries@astfinancial.com
Website: www.astfinancial.com/ca-en

Annual  Report  2018        61

Indigo’s Commitment to Communities
Across Canada

The Indigo Love of Reading Foundation (the “Foundation”) exists to enrich the lives of Canadian children by providing funds
through the donations of Indigo, its leadership, its customers, its employees, and suppliers to support the purchase of new
and engaging books and educational resources for the libraries of high-needs elementary schools. Since 2004, the Foundation
has committed over $28 million in more than 3,000 high-needs schools, impacting over 900,000 children. The Foundation
runs two signature programs each year. In May 2018, the Indigo Love of Reading Literacy Fund grant provided transforma-
tional  support  of  $1.5  million  to  30  high-needs  elementary  schools  that  lack  the  resources  to  build  and  maintain  healthy
school libraries. Additionally, each fall, the Indigo Adopt a School program unites Indigo staff, local schools, and their com-
munities to raise money for new library books for their local schools. In October 2017, Indigo Adopt a School program con-
tributed over $1 million to more than 550 schools across Canada, impacting more than 185,000 children. The Foundation
also celebrated Giving Tuesday, an annual global celebration of charitable giving held in November, by providing a total of 
$0.5 million to over 50 high-needs elementary schools.

This  past  year,  the  Foundation  released  and  distributed  Read  Between  the  Lines,  a  documentary  commissioned  by  the
Foundation to raise awareness for the literacy challenges facing Canada due, in part, to the underfunding of high-needs
 elementary school libraries.

62

Indigo’s  Commitment  to  Communities  Across  Canada

Our Beliefs

(cid:135) 

 We exist to add joy to customers’ lives – when  
they interact with us and, when they interact with  
our products.

(cid:135)  Each and every person in the company should  

understand how his or her work contributes to the 
creation of joyful customer moments. 

(cid:135)  We owe to each other, irrespective of role or position, 
the same level of respect and caring as we would show  
to a valued friend.

(cid:135)  We have a responsibility to create an environment  
where each individual is inspired to perform to the  
best of his or her ability.

(cid:135) 

 Passion, creativity and innovation are the keys to 
sustainable growth and profitability. Each individual 
working at Indigo should reflect this in his or her work. 
Our role, as a company, is to encourage and reward the 
demonstration of these attributes.

(cid:135) 

 We have a responsibility to give back to the communities 
in which we operate.

Printed in Canada

F P O