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Insight Enterprises

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FY2015 Annual Report · Insight Enterprises
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UNITED STATES SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10-K 

(Mark One) 
/ X/ 

Annual Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934  
For the fiscal year ended December 31, 2015 

or 

/   / 

Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934  
For the transition period from __________ to ___________. 

Commission File Number: 0-25092 
INSIGHT ENTERPRISES, INC. 
(Exact name of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction of  
incorporation or organization) 

86-0766246 
(IRS Employer  
Identification No.) 

 6820 South Harl Avenue, Tempe, Arizona 85283 
(Address of principal executive offices, Zip Code) 

Registrant’s telephone number, including area code: (480) 333-3000 
Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Common stock, par value $0.01 

Name of each exchange on which registered 
The NASDAQ Global Select Market 

Securities registered pursuant to Section 12(g) of the Act: 

n/a 
(Title of Class) 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. 

Yes    X 

No    

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  

Yes     

No     X 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), 
and (2) has been subject to such filing requirements for the past 90 days. 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every 
Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during 
the preceding 12 months (or for such shorter period that the registrant was required to post such files).   

Yes    X 

No   

Yes    X 

No   

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405) is  not contained 
herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by 
reference in Part III of this Form 10-K or any amendment to this Form 10-K.  /  / 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller 
reporting company.  See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 
of the Exchange Act (check one):  

Large accelerated filer    X       Accelerated filer               Non-accelerated filer               Smaller reporting company             

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).   Yes             No    X    

The aggregate market value of the voting and non-voting common equity held by non-affiliates of the registrant, based upon the 
closing price of the registrant’s common stock as reported on The Nasdaq Global Select Market on June 30, 2015, the last business 
day of the registrant’s most recently completed second fiscal quarter, was $1,102,737,373. 

The number of shares outstanding of the registrant’s common stock on February 12, 2016 was 37,113,611. 

DOCUMENTS INCORPORATED BY REFERENCE 

Portions  of  the  registrant’s  Proxy  Statement  relating  to  its  2016  Annual  Meeting  of  Stockholders  have  been  incorporated  by 

reference into Part III, Items 10, 11, 12, 13 and 14 of this Annual Report on Form 10-K.   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                             
                 
 
 
 
 
   
 
 
 
 
INSIGHT ENTERPRISES, INC. 

ANNUAL REPORT ON FORM 10-K 
Year Ended December 31, 2015 

TABLE OF CONTENTS 

ITEM 1. 
ITEM 1A. 
ITEM 1B. 
ITEM 2. 
ITEM 3. 
ITEM 4. 

ITEM 5. 

ITEM 6. 
ITEM 7. 

ITEM 7A. 
ITEM 8. 
ITEM 9. 

ITEM 9A. 
ITEM 9B. 

ITEM 10. 
ITEM 11. 
ITEM 12. 

ITEM 13. 
ITEM 14. 

PART I 
Business ............................................................................................................  
Risk Factors ......................................................................................................  
Unresolved Staff Comments .............................................................................  
Properties ..........................................................................................................  
Legal Proceedings .............................................................................................  
Mine Safety Disclosures ...................................................................................  

PART II 

Market for Registrant’s Common Equity, Related Stockholder  
  Matters and Issuer Purchases of Equity Securities ........................................  
Selected Financial Data .....................................................................................  
Management’s Discussion and Analysis of Financial Condition and 
  Results of Operations ....................................................................................  
Quantitative and Qualitative Disclosures About Market Risk ..........................  
Financial Statements and Supplementary Data .................................................  
Changes in and Disagreements With Accountants on Accounting and  
  Financial Disclosure ......................................................................................  
Controls and Procedures ...................................................................................  
Other Information .............................................................................................  

PART III 
Directors, Executive Officers and Corporate Governance ................................  
Executive Compensation ...................................................................................  
Security Ownership of Certain Beneficial Owners and Management  

and Related Stockholder Matters ...................................................................  
Certain Relationships and Related Transactions, and Director Independence ..  
Principal Accounting Fees and Services ...........................................................  

ITEM 15. 

PART IV 
Exhibits, Financial Statement Schedules.........................................................  

SIGNATURES  ..........................................................................................................................  
EXHIBITS TO FORM 10-K ......................................................................................................  

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INSIGHT ENTERPRISES, INC. 

FORWARD-LOOKING STATEMENTS 

Certain statements in this Annual Report on Form 10-K, including statements in “Management’s Discussion and 

Analysis of Financial Condition and Results of Operations” in Part II, Item 7 of this report, are forward-looking 
statements within the meaning of the Private Securities Litigation Reform Act of 1995.  These forward-looking 
statements may include: projections of matters that affect net sales, gross profit, operating expenses, earnings from 
operations, non-operating income and expenses, net earnings or cash flows, cash needs and the payment of accrued 
expenses and liabilities; the effect of changes being implemented by our largest software partner to elements of its 
channel incentive program, including the expected financial effect in 2016; the expected effects of seasonality on our 
business; that there will be further consolidation in the Information Technology (“IT”) industry; our business strategy 
and our strategic initiatives, including our efforts to grow our core business, develop and grow our global Cloud business 
and build scalable services business; the availability of competitive sources of products for our purchase and resale; our 
intentions concerning the payment of dividends and retirement of treasury shares; our acquisition strategy; our ability to 
offset the effects of inflation and manage any increase in interest rates; projections of capital expenditures in 2016; the 
sufficiency of our capital resources and the availability of financing and our needs or plans relating thereto; the effect of 
new accounting principles or changes in accounting policies; the effect of indemnification obligations; projections about 
the outcome of ongoing tax audits; our positions and strategies with respect to ongoing and threatened litigation; our 
exposure to derivative counterparty concentration and non-performance risks; our ability to expand our client 
relationships; that pricing pressures in the IT industry will continue; the sufficiency of our facilities; our intention not to 
repatriate certain foreign undistributed earnings where management considers those earnings to be reinvested indefinitely 
and plans relating thereto; our plans to use cash flow from operations for working capital, to pay down debt, make capital 
expenditures, repurchase shares of our common stock, and fund acquisitions; our exposure to off-balance sheet 
arrangements; statements of belief; and statements of assumptions underlying any of the foregoing.  Forward-looking 
statements are identified by such words as “believe,” “anticipate,” “expect,” “estimate,” “intend,” “plan,” “project,” 
“will,” “may” and variations of such words and similar expressions and are inherently subject to risks and uncertainties, 
some of which cannot be predicted or quantified.  Future events and actual results could differ materially from those set 
forth in, contemplated by, or underlying the forward-looking statements.  There can be no assurances that results 
described in forward-looking statements will be achieved, and actual results could differ materially from those suggested 
by the forward-looking statements.  Some of the important factors that could cause our actual results to differ materially 
from those projected in any forward-looking statements include, but are not limited to, the following: 

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actions of our competitors, including manufacturers and publishers of products we sell; 
our reliance on partners for product availability, competitive products to sell and related marketing funds and 
purchasing incentives; 
changes in the IT industry and/or rapid changes in technology; 
possible significant fluctuations in our future operating results; 
general economic conditions; 
the risks associated with our international operations; 
the security of our electronic and other confidential information; 
disruptions in our IT systems and voice and data networks; 
failure to comply with the terms and conditions of our commercial and public sector contracts; 
our reliance on commercial delivery services; 
our dependence on certain personnel; 
exposure to changes in, interpretations of, or enforcement trends related to tax rules and regulations; and  
intellectual property infringement claims and challenges to our registered trademarks and trade names. 

Additionally, there may be other risks that are otherwise described from time to time in the reports that we file with 
the Securities and Exchange Commission.  Any forward-looking statements in this report should be considered in light 
of various important factors, including the risks and uncertainties listed above, as well as others.  We assume no 
obligation to update, and, except as may be required by law, do not intend to update, any forward-looking statements.  
We do not endorse any projections regarding future performance that may be made by third parties.  

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INSIGHT ENTERPRISES, INC. 

PART I 

Item 1.  Business  

Our Company 

Insight Enterprises, Inc. (“Insight” or the “Company”) is a Fortune 500-ranked global provider of hardware, 
software, Cloud and service solutions to business, government, healthcare and educational clients.  We provide clients 
the guidance and expertise needed to select, implement and manage complex technology solutions to drive business 
outcomes.  Through our world-class people, partnerships and services capabilities, we empower clients with Intelligent 
Technology™ solutions to help their businesses run smarter.     

The Company is organized in the following three operating segments, which are primarily defined by their related 

geographies: 

Operating Segment*    
North America 
EMEA 
APAC 

Geography             
United States and Canada 
Europe, Middle East and Africa 
Asia-Pacific 

% of 2015 
 Consolidated Net Sales 

71% 
26% 
3% 

* Additional detailed segment and geographic information can be found in “Management’s 

Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 and 
in Note 21 to the Consolidated Financial Statements in Part II, Item 8 of this report.   

Insight began operations in Arizona in 1988, incorporated in Delaware in 1991 and completed our initial public 
offering in 1995.  Our corporate headquarters are located in Tempe, Arizona.  From our original location in the United 
States, we expanded nationwide and then entered Canada in 1997 and the United Kingdom in 1998.  Over the past 10 
years through a combination of acquisitions and organic growth, we continued to increase our geographic coverage and 
expand our capabilities:  

(cid:120) 

(cid:120) 

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(cid:120) 

(cid:120) 

2006 – Acquired Software Spectrum, Inc., and expanded our footprint in EMEA and APAC and strengthened 
our software and related services capabilities; 
2008 – Acquired Calence, LLC in North America and MINX Limited in the United Kingdom, and enhanced our 
global technical expertise around higher-end networking and communications technologies, as well as managed 
services and security; 
2011 – Acquired Ensynch, Inc. (“Ensynch”) and enhanced our professional services capabilities across the 
complete Microsoft solution set, including Cloud migration and management; 
2012 – Acquired Inmac GmbH and Micro Warehouse BV (“Inmac”) and expanded our hardware capabilities into 
key markets in our existing European footprint, specifically in Germany and the Netherlands; and   
2015 – On October 1, we acquired BlueMetal Architects, Inc. (“BlueMetal”) and strengthened our services 
capabilities in the area of application design, mobility and big data.  BlueMetal is an interactive design and 
technology architecture firm based in the Boston area, also with offices in Chicago and New York.   

Our Purpose and Values 

We refreshed Insight’s marketplace brand in 2015, and as part of that effort, clarified our purpose and restated our 

company values.  We believe that our new purpose, “We make meaningful connections to help businesses run smarter,” 
has infused new energy into our organization.  We live by our core values of Hunger, Heart and Harmony, that set the 
tone for our business and define who we are.  We describe our core values simply. 

(cid:120)  Hunger – Our insatiable desire to create new opportunities for our clients and our business is apparent in 

everything we do. 

(cid:120)  Heart – We seek to impact the lives of the people we serve positively by always putting our clients, 

partners and teammates first. 

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INSIGHT ENTERPRISES, INC. 

(cid:120)  Harmony – We invite perspective, and we consistently celebrate each other’s unique contributions as we 

work together to bring the best solutions to our clients. 

We believe that these values strengthen the overall Insight experience for our clients, partners and teammates (we 

refer to our customers as “clients,” our suppliers as “partners” and our employees as “teammates”).     

Our Market 

The worldwide total addressable market for information technology is $3.5 trillion according to Gartner, a leading 

IT research and advisory company, and based on our analysis of Gartner market data, we believe the top 10 most 
comparable global solution providers represent approximately 10% of the worldwide total addressable market.  We 
believe our addressable worldwide market in the indirect sales IT channel represents approximately $594 billion in 
annual sales and for the year ended December 31, 2015, our net sales of $5.4 billion represented approximately 1% of 
that highly diverse market.  We believe that we are well positioned in this highly fragmented global market with 
locations in 22 countries and the capabilities to provide clients with software provisioning and related services across the 
globe.   

In addition to the fragmentation in the market, the rapid pace of technological innovation is making it more difficult 
for our clients to effectively assess alternatives and manage their IT systems.  We believe that our solution offerings that 
combine and integrate hardware, software and services will address this need and will provide solutions to help our 
clients’ businesses run smarter.    

Our Differentiation/Value Proposition 

We consult, design, implement and manage integrated IT solutions for our clients.  These solutions include services 
and products designed to support networking, collaboration, storage, security, Cloud, mobility, converged infrastructure 
and other advanced technologies.  The increased complexity across the technology ecosystem, combined with the 
continual emergence of new trends and offerings, has made it difficult for most clients to effectively design and manage 
their technology systems.  Clients increasingly are looking for technology providers to supply value-added expertise to 
help them identify, deploy and implement complex IT solutions.  We believe that Insight has a unique position in the 
market to gain profitable market share by providing enhanced value to our clients. 

We believe that what differentiates Insight from our competitors is: 

(cid:120)  Our global reach – we have the capabilities to serve clients across the globe with software provisioning 
and related services and with integrated technology solutions in multiple countries directly and more 
globally through our partner network. 

(cid:120)  Our scalable services and solutions offerings – we can scale to help organizations of all sizes and have 

well-developed services capabilities focused on managed, technical and professional services that integrate 
products and services to provide solutions to meet individualized client needs.     

(cid:120)  Our software expertise – we understand complex licensing requirements and have the know-how to 
optimize our clients’ usage and compliance management through a portfolio of license consulting and 
optimization services. 

(cid:120)  Our financial strength – our strong cash flow generating capabilities allow us to fund acquisitions and 
return capital to our shareholders.  In addition, we have been able to devote the financial resources 
necessary to invest in sales, technology and engineering resources required to deliver leading edge 
technology solutions.   

(cid:120)  Our website – we redesigned our website to enhance the user experience, with clearly defined sections to 
allow users to Learn about trending topics, Solve their challenges, Buy new products and services, and 
Manage their customized purchasing, hardware warranties, software licensing and Cloud consumption. 

(cid:120)  Our e-Commerce capability – we have customizable client portals, primarily in North America, that 

allow clients to streamline procurement and processes through a self-service online tool, drive 
standardization and optimize reconciliation. 

(cid:120)  Our one-stop shopping value proposition – we have a multi-partner approach and have partnerships with 
leading product manufacturers, software publishers and distribution partners as well as emerging Cloud and 
other technology partners to service our global portfolio of commercial and public sector clients with the 
integrated IT solutions that make the most sense for their IT environments. 

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INSIGHT ENTERPRISES, INC. 

(cid:120)  Our operational expertise and effectiveness – we offer a broad selection of hardware and software 

products with access to billions of dollars in virtual inventory and efficient supply chain execution as well 
as product fulfillment and logistics capabilities, management tools and technical expertise. 

Our Business Strategy 

Our long-term strategy remains consistent and includes three components: 

(cid:120)  Grow our core business; 
(cid:120)  Grow services sales; and 
(cid:120)  Accelerate with Cloud. 

Grow our core business.  We believe that there is significant opportunity for profitable growth in our core business 

as a global provider of integrated technology solutions to business and government clients.  Our balanced portfolio of 
manufacturer and publisher brands, extensive e-Commerce and logistics capabilities and differentiated services 
capabilities allow us to tailor our offerings based on the size and complexity of our clients.  In addition, our go-to-market 
model leverages both centralized and local market sales, technical and support resources to efficiently serve and advise 
our clients. 

In each of our geographic operating segments, we are focused on driving our growth objectives by acquiring new 
clients and expanding our relationships with existing clients by increasing the types of products and services they buy 
from us.  In North America, we have a local market presence in select cities where we have invested in sales, technical 
and service delivery resources to drive growth with existing and new clients, particularly in the large account client 
space, as well as to drive expansion in specific service/solution areas with key partners.  We are also concentrating our 
efforts on growing our business with mid-sized and large clients in select vertical markets, including Federal 
government, state and local, K-12 education, healthcare and service provider, and have invested in both local market and 
centralized sales resources to drive these efforts.  In EMEA, we are focused on increasing our share in the mid-market 
and public sector by increasing sales of software and select hardware categories across the business.  We also expanded 
our services capabilities in the region and began leveraging strategic relationships with partners and service delivery 
vendors to bring additional software, Cloud and collaboration solutions to clients in 2015.  Our APAC operating 
segment, which is largely comprised of software sales, is engaged in growing our sales in the mid-market and enterprise 
space and on the development of specialized software services, particularly in the areas of software license optimization 
and Cloud.   

Grow services sales.  We design, procure, deploy, implement and manage solutions that combine hardware, 
software and services to help businesses run smarter.  Our services capabilities provide significant value add to our 
clients, driving stronger client relationships and higher margins.  Our solutions can be provided through a variety of 
delivery mechanisms, including at the client location, remotely, or through a private, public or hybrid Cloud.  The key 
areas of focus are: 

(cid:120)  Customer Engagement – When interacting with their customers, our clients face growing digital 

engagement and a rapid shift toward social media.  We help our clients leverage technology to better 
engage their customers to build loyalty and increase profitability.   

(cid:120)  Workforce Enablement – The consumerization of IT, increase in the millennials population and explosion 
of alternate work models is transforming the workplace.  We provide our clients’ workforce with tools to 
enable employee productivity and retention. 
Infrastructure Optimization – Consumption-based models and technology convergence are reinventing 
decades-old infrastructure business models.  We optimize our clients’ core or branch infrastructure to 
enable customer and workforce objectives. 

(cid:120) 

(cid:120)  Operational Excellence – Growing pressure on IT budgets and increasing trends in outsourcing of non-core 
functions are changing what clients choose to build versus buy.  We outsource the management of client 
infrastructure and end-user operations to drive IT return on investment. 

Accelerate with Cloud.  Private, public and hybrid Cloud solutions provide flexible, reliable and affordable 
solutions for delivering critical IT functions, such as email, data security, data center hosting and more.  Cloud has 
become more mainstream, and adoption continues to increase across markets and verticals.  Key market imperatives in 
the adoption of Cloud solutions are speed to market, flexibility, scalability and availability.  We have invested in and will 
continue to invest in technical tools and resources to provide clients with the assessment, migration, integration and 

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INSIGHT ENTERPRISES, INC. 

managed services required to simplify the Cloud adoption decision, whether that decision results in a private, public or 
hybrid Cloud environment. 

Insight is also investing in a global Cloud management platform.  Our Cloud management platform serves as a 
marketplace for our clients to buy and manage their Cloud subscriptions with options that enhance their Software as a 
Service (“SaaS”) and Infrastructure as a Service (“IaaS”) management capabilities.     

Components of our Cloud management platform include: 

(cid:120)  A focus on small to medium-sized clients, providing them with the ability to learn, solve, buy, and manage 

Cloud products and services via our online experience.   

(cid:120)  A similar online experience and capabilities for our larger enterprise clients with added IT as a Service Broker 
(ITaaSB) capabilities allowing larger IT organizations to centrally provide Cloud offerings while maintaining 
the manageability and visibility they require. 

Additionally, we have a strong global position in the service provider or independent software vendor (ISV) market.  
Building on our existing capabilities in this market, we plan to develop a Cloud portfolio for our service provider clients 
to resell to their customers, offering them revenue diversification with minimal investment.  We also plan to build off of 
our Cloud management platform capabilities and deliver Cloud portal platforms that provide e-commerce and 
subscription management capabilities to our service provider clients. 

Our Offerings 

Our offerings in North America and select countries in EMEA include a suite of IT hardware, software and services 
solutions.  Our offerings in the remainder of our EMEA segment and in APAC are largely software and select software-
related services.  On a consolidated basis, hardware, software and services represented approximately 54%, 41% and 5%, 
respectively, of our net sales in 2015 compared to 52%, 43% and 5%, respectively, in 2014. 

Services Offerings 

We have developed solutions that integrate hardware, software and services to help businesses run smarter within 

our focus areas.  Our core solutions include: 

Customer Engagement 

(cid:120) 

Intelligent Applications & Endpoints: Custom or off-the-shelf software applications integrated with 
desktop, notebook, tablet, smartphone and kiosk endpoints.  These applications are increasingly Cloud-
based and mobile-centric. 

(cid:120)  Customer Analytics: Data-based analytics to help clients better predict customer behavior across seasons, 

geography, channel or a variety of other factors.  

Workforce Enablement 

(cid:120)  Modern Workplace: Desktop, notebook, tablet and smartphone devices coupled with calendar, email, 

messaging and collaboration software.  Cloud-based deployment of this software is now mainstream.  In 
addition, we see growing demand for “Device-as-a-Service.” 

(cid:120)  Modern Applications: Custom-developed mobile, Cloud and Internet-of-Things applications.  Typically, 
these applications are specific to the client vertical market (e.g., healthcare, financial services or retail). 
(cid:120)  Workforce Analytics: Data-based analytics to help clients more effectively allocate workforce resources. 

Infrastructure Optimization 

(cid:120)  Hybrid Cloud: On-premise converged infrastructure (private Cloud) augmented by off-premise public 

Cloud IaaS integrated and managed via orchestration software. 

(cid:120)  Branch Infrastructure: Cloud or premise-based branch infrastructure comprising connectivity, computing, 

(cid:120) 

voice and wireless. 
Intelligent Network: Core WAN, LAN, wireless and security solutions to seamlessly connect Hybrid Cloud, 
Branch Infrastructure and end users. 

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INSIGHT ENTERPRISES, INC. 

Operational Excellence 

(cid:120)  Product Life Cycle: Source, procure, stage, configure, integrate, test, deploy and maintain IT products 

spanning endpoints to infrastructure. 

(cid:120)  End User Outsourcing: Service level agreement-based outsourcing of end user support.  This comprises 

(cid:120) 

dedicated, onsite desktop support technicians coupled with 24x7 Level 1 Service Desk.  
Infrastructure Management: 24x7 remote management of clients’ server/storage/network infrastructure 
through our ISO-certified Remote Network Operating Center (RNOC). 

We have invested in Cloud, mobility, big data and security capabilities and expertise to support our core solutions 

and continuously seek to identify client-relevant technology solutions.      

Cloud.  Cloud computing represents an evolution in the IT world.  Cloud-based SaaS is prevalent in the Customer 

Engagement and Workforce Enablement solutions highlighted above.  In addition, public IaaS and converged 
infrastructure private Cloud represent growing portions of Hybrid Cloud and Branch Infrastructure solutions.  We help 
clients assess readiness, architect appropriate solutions and migrate to both public and private Cloud. 

Mobility.  Our clients must engage with their customers and enable their workforce whether they are at work, at 
home or on-the-go.  We help clients do so through solutions such as in-store mobile Point of Sale (mPOS) and customer 
mobile commerce applications in the retail industry or mobile trading applications for brokerage customers in the 
financial services industry. 

Big Data.  Our clients are deluged with data that they struggle to interpret.  We help turn this data into actionable 
insights with solutions such as weather-based predictive analytics to drive weekly marketing campaigns for consumer 
products and patient-based intake and health outcomes analysis to optimize nurse staffing.  The explosion of sensors for 
Internet-of-Things will only fuel this data overload and drive further demand for these solutions. 

Security.  All of these solutions must be delivered without compromising customer, company or employee private 

information.  We offer services for identity and access management, single-sign-on (SSO) and mobile-device-
management (MDM) to protect end users.  In addition, we provide network security and Security Incident Event 
Management (SIEM) solutions to secure our clients’ infrastructure. 

Hardware Offerings   

We offer our clients in North America and select countries in EMEA a comprehensive selection of IT hardware 
products.  We offer products from hundreds of manufacturers, including such industry leaders as Cisco, HP, Lenovo, 
Dell, EMC, NetApp, Apple and IBM.  Our scale and purchasing power, combined with our efficient, high-volume and 
cost effective direct sales and marketing model, allow us to offer competitive prices.  We believe that offering choices 
from multiple partners enables us to better serve our clients by providing a variety of product solutions to address their 
specific business needs.     

The four hardware technology categories we have identified as key to our clients’ Intelligent Technology™ 

solutions are:  

(cid:120)  Desktop, notebook and tablet 
(cid:120)  Networking and communications 
(cid:120)  Server and power 
(cid:120)  Storage 

In addition to our distribution facilities, we have “direct-ship” programs with many of our partners, including 

manufacturers and distributors, allowing us to expand our product offerings without increasing inventory, handling costs 
or inventory risk exposure.  As a result, we are able to provide a product offering with billions of dollars of products in 
virtual inventory.  Convenience and product options among multiple brands are key competitive advantages compared to 
manufacturers’ direct selling programs, which are generally limited to their own brands and may not offer clients a 
complete or best-in-class solution across all product categories. 

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Software Offerings 

Our clients acquire software applications from us in the form of licensing agreements with software publishers, 
boxed products, or through SaaS, whereby clients subscribe to software that is hosted either by the software publisher or 
a dedicated third-party hosting company.  We offer products from hundreds of publishers, including such industry 
leaders as Microsoft, Adobe, VMware, Symantec, McAfee, Citrix, IBM Software and Red Hat, as well as newer 
entrants, such as Box and 8x8.   

As software publishers choose different models for implementing licensing agreements, businesses must evaluate 
the alternatives to ensure that they select the appropriate agreements and comply with the publishers’ licensing terms 
when purchasing and managing their software licenses.  In addition to software provisioning, we offer holistic software 
solutions, including software licensing optimization and implementation consulting, to help our clients better understand 
their software needs, evaluate their existing software and provide options to optimize their assets. 

The four software and licensing technology categories we have identified as key to our clients’ Intelligent 

Technology™ solutions are:  

(cid:120)  Office productivity 
(cid:120)  Virtualization 
(cid:120)  Creativity 
(cid:120)  Data protection 

 Our Information Technology Systems 

We have committed significant resources to the IT systems that we own and use to manage our business and believe 

that our success is dependent upon our ability to provide prompt and efficient service to our clients based on the 
accuracy, quality and utilization of the information generated by our IT systems.  Because these systems affect our 
ability to manage our sales, client service, partner relationships and programs, distribution, inventories and accounting 
systems and our voice and data networks, we have built redundancy into certain systems, maintain system outage 
policies and procedures and have comprehensive data backup.  We are focused on driving improvements in sales 
productivity through upgraded IT systems to support higher levels of client satisfaction and new client acquisition, as 
well as garnering efficiencies in our business.   

We operate under a single, standardized IT system across North America and APAC and a separate, single IT 

system platform in all countries in our EMEA operations.         

For a discussion of risks associated with our IT systems, see “Risk Factors – Disruptions in our IT systems and voice 
and data networks could affect our ability to service our clients and cause us to incur additional expenses,” in Part I, Item 
1A of this report. 

Our Competition 

The IT hardware, software and services industry is very fragmented and highly competitive.  Our competition 

includes: 

(cid:120)  Direct marketers and resellers, such as CDW (North America), Systemax (Europe), Softchoice, Comparex, 

PC Connection, PCM, World Wide Technology, SHI, SoftwareONE, Computacenter, Specialist 
Computercenters, Bechtle and Cancom; 

(cid:120)  National and regional resellers, including value-added resellers, specialty retailers, aggregators, 

distributors, and to a lesser extent, national computer retailers, computer superstores, Internet-only 
computer providers, consumer electronics and office supply superstores and mass merchandisers; 

(cid:120)  Product manufacturers, such as Dell, HP, IBM and Lenovo; 
(cid:120)  Software publishers, such as IBM, Microsoft and Symantec; 
(cid:120)  Systems integrators, such as Compucom Systems, Inc.; 
(cid:120)  National and global service providers, such as IBM Global Services and HP Enterprise Services; and 
(cid:120)  E-tailers, such as Newegg, Buy.com and e-Buyer (United Kingdom). 

7 

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
INSIGHT ENTERPRISES, INC. 

The competitive landscape in the industry is continually changing as various competitors expand their product and 

services offerings.  In addition, emerging models such as Cloud computing are creating new competitors and 
opportunities in messaging, infrastructure, security, collaboration and other services offerings, and, as with other areas, 
we both resell and compete directly with many of these offerings. 

For a discussion of risks associated with the actions of our competitors, see “Risk Factors – The IT hardware, 
software and services industry is intensely competitive, and actions of our competitors, including manufacturers and 
publishers of products we sell, can negatively affect our business,” in Part I, Item 1A of this report.   

Our Partners 

We partner with the top technology brands.  During 2015, we purchased products and software from approximately 

3,600 partners.  Approximately 66% (based on dollar volume) of these purchases were directly from manufacturers or 
software publishers, with the balance purchased through distributors.  Purchases from Microsoft, Cisco and Ingram 
Micro (a distributor) accounted for approximately 27%, 11% and 11%, respectively, of our aggregate purchases in 2015.  
No other partner accounted for more than 10% of purchases in 2015.  Our top five partners as a group for 2015 were 
Microsoft, Cisco, Ingram Micro, HP and Tech Data (a distributor), and approximately 65% of our total purchases during 
2015 came from this group of partners.  Although brand names and individual products are important to our business, we 
believe that competitive sources of supply are available in substantially all of our product categories such that, with the 
exception of Microsoft, we are not dependent on any single partner for sourcing products.     

During 2015, sales of Microsoft, HP and Cisco products accounted for approximately 27%, 13% and 11%, 
respectively, of our consolidated net sales.  No other manufacturer’s products accounted for more than 10% of our 
consolidated net sales in 2015.  Sales of product from our top five manufacturers/publishers as a group (Microsoft, HP, 
Cisco, Lenovo and Dell) accounted for approximately 64% of Insight’s consolidated net sales during 2015.     

We obtain incentives from certain product manufacturers, software publishers and distribution partners based 
typically upon the volume of sales or purchases of their products and services.  In other cases, such incentives may be in 
the form of participation in our partner programs, which may require specific services or activities with our clients, 
discounts, marketing funds, price protection or rebates.  Manufacturers and publishers may also provide mailing lists, 
contacts or leads to us.  We believe that these incentives (or partner funding) and other marketing assistance allow us to 
increase our marketing reach and strengthen our relationships with leading manufacturers and publishers.   

We are focused on understanding our partners’ objectives and developing plans and programs to grow our mutual 
businesses.  We measure partner satisfaction regularly and hold quarterly business reviews with our largest partners to 
review business results from the prior quarter, discuss plans for the future and obtain feedback.  Additionally, we host 
annual partner forums in North America, EMEA and APAC to articulate our plans for the upcoming year. 

As we move into new service areas, we may become even more reliant on certain partner relationships.  For a 

discussion of risks associated with our reliance on partners, see “Risk Factors – We rely on our partners for product 
availability, competitive products to sell and related marketing funds and purchasing incentives,” in Part I, Item 1A of 
this report. 

Our Teammates 

As of December 31, 2015, we employed 5,761 teammates, of whom 2,420 were engaged in sales related activities, 

1,797 were engaged in management, support services and administration activities, 1,418 were skilled, certified 
consulting and service delivery professionals and 126 were engaged in distribution activities.  Our teammates in the 
United States are not represented by a labor union, and our workforces in certain foreign countries, such as Germany, 
have worker representative committees or work councils with which we maintain strong relationships.  We believe our 
relations with employees are good, and we have never experienced a labor related work stoppage.   

For a discussion of risks associated with our dependence on certain personnel, including sales personnel, see “Risk 

Factors – We depend on certain personnel,” in Part I, Item 1A of this report. 

8 

 
 
 
 
 
 
 
 
 
 
 
 
 
   
INSIGHT ENTERPRISES, INC. 

Our Seasonality 

We experience some seasonal trends in our sales of IT hardware, software and services.  For example: 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

software sales are typically seasonally higher in our second and fourth quarters, particularly the second 
quarter; 
business clients, particularly larger enterprise businesses in the United States, tend to spend more in our 
fourth quarter and less in the first quarter;  
sales to the federal government in the United States are often stronger in our third quarter, while sales in the 
state and local government and education markets are stronger in our second quarter; and 
sales to public sector clients in the United Kingdom are often stronger in our first quarter. 

These trends create overall seasonality in our consolidated results such that sales and profitability are expected to be 

higher in the second and fourth quarters of the year.   

Our Backlog 

The majority of our backlog historically has been and continues to be open cancelable purchase orders.  We do not 

believe that backlog as of any particular date is predictive of future results.  

Our Intellectual Property 

  We do not maintain a traditional research and development group, but we do develop and seek to protect a range of 
intellectual property, including trademarks, service marks, copyrights, domain name rights, trade dress, trade secrets and 
similar intellectual property, relying for such protection on applicable statutes and common law rights, trade-secret 
protection and confidentiality and license agreements, as applicable, with teammates, clients, partners and others to 
protect our intellectual property rights.  Our principal trademark is a registered mark, and we also license certain of our 
proprietary intellectual property rights to third parties.  We have registered a number of domain names, applied for 
registration of other marks in the United States and in select international jurisdictions, and, from time to time, filed 
patent applications.  We believe our trademarks and service marks, in particular, have significant value, and we continue 
to invest in the promotion of our trademarks and service marks and in our protection of them.  

For a discussion of risks associated with our intellectual property, see “Risk Factors – We may not be able to protect 
our intellectual property adequately, and we may be subject to intellectual property infringement claims,” in Part I, Item 
1A of this report. 

Available Information 

Our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and amendments to 

such reports filed pursuant to Sections 13(a) and 15(d) of the Securities Exchange Act of 1934, as amended (the 
“Exchange Act”), and the reports of beneficial ownership filed pursuant to Section 16(a) of the Exchange Act are 
available free of charge on our web site at www.insight.com, as soon as reasonably practicable after we electronically 
file them with, or furnish them to, the Securities and Exchange Commission.  The information contained on our web site 
is not included as a part of, or incorporated by reference into, this Annual Report on Form 10-K.   

Item 1A.  Risk Factors  

The IT hardware, software and services industry is intensely competitive, and actions of our competitors, 
including manufacturers and publishers of products we sell, can negatively affect our business.  Competition in the 
industry is based on price, product availability, speed of delivery, credit availability, quality and breadth of product lines, 
and, increasingly, on the ability to provide services and tailor specific solutions to client needs.  Many of our 
manufacturer and publisher partners are also our competitors, as many sell directly to business customers, particularly 
larger corporate customers.  There can be no assurance that manufacturers and publishers will continue to sell both 
through the reseller channel and directly to end users, or that they will not limit or curtail the availability of their 
products to resellers versus end users.  In addition to the manufacturers and publishers of products we sell, we compete 
with a large number and wide variety of providers and resellers of IT hardware, software and services.  We believe our 
industry will see further consolidation as product resellers and direct marketers combine operations or acquire or merge 
with other resellers, service providers and direct marketers to increase efficiency, service capabilities and market 

9 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC. 

share.  Moreover, current and potential competitors have established or may establish cooperative relationships among 
themselves or with third parties to enhance their product and service offerings.  Accordingly, it is possible that new 
competitors or alliances among competitors may emerge and acquire significant market share.   

Generally, pricing is very aggressive in the industry, and we expect pricing pressures to continue.  There can be no 
assurance that we will be able to negotiate prices as favorable as those negotiated by our competitors or that we will be 
able to offset the effects of price reductions with an increase in the number of clients, higher net sales, cost reductions, 
greater sales of services, which are typically at higher gross margins, or otherwise.  Price reductions by our competitors 
that we either cannot or choose not to match could result in an erosion of our market share and/or reduced sales or, to the 
extent we match such reductions, could result in reduced operating margins or inventory impairment charges, any of 
which could have a material adverse effect on our business, financial condition and results of operations.  

Some of our competitors in each of our operating segments may have greater technical, marketing and other 
resources than we do.  In addition, some of these competitors may be able to respond more quickly to new or changing 
opportunities, technologies and client requirements.  Many current and potential competitors also may have greater name 
recognition and engage in more extensive promotional activities, offer more attractive terms to their customers and adopt 
more aggressive pricing policies than we do.  Additionally, some of our competitors have higher margins and/or lower 
operating cost structures, allowing them to price more aggressively.  There can be no assurance that we will be able to 
compete effectively with current or future competitors or that the competitive pressures we face will not have a material 
adverse effect on our business, financial condition and results of operations.  

  We rely on our partners for product availability, competitive products to sell and related marketing funds and 
purchasing incentives.  We acquire products for resale both directly from manufacturers and publishers and indirectly 
through distributors, and the loss of a significant partner relationship could cause a disruption in the availability of 
products to us.  There can be no assurance that manufacturers and publishers will continue to sell or will not limit or 
curtail the availability of their product to resellers like us.   

In addition, certain manufacturers, publishers and distributors provide us with substantial incentives in the form of 

rebates, marketing funds, purchasing incentives, early payment discounts, referral fees and price protections 
(collectively, “partner funding”).  Partner funding is used to offset, among other things, inventory costs, costs of goods 
sold, marketing costs and other operating expenses.  Certain of these funds are based on our volume of sales or 
purchases, growth rate of net sales or purchases and marketing programs.  If we do not meet the goals of these programs 
or if we are not in compliance with the terms of these programs, there could be a material negative effect on the amount 
of incentives offered or paid to us by manufacturers and publishers.  We continue to experience adverse program 
changes, and we anticipate that in the future the incentives that many partners make available to us may either be 
reduced or that the requirements for earning the available amounts will change.  If we are unable to react timely to any 
fundamental changes in the partner funding programs of publishers or manufacturers, including the elimination of, or 
significant reductions in, funding for some of the activities for which we have been compensated in the past, particularly 
related to incentive programs with our largest partners, Microsoft, HP and Cisco, the changes could have a material 
adverse effect on our business, financial condition and results of operations.  There can be no assurance that we will 
continue to receive such incentives.  

Changes in the IT industry and/or rapid changes in technology may reduce demand for the IT hardware, 

software and services we sell or change who makes purchasing decisions for IT hardware, software and services.  Our 
results of operations are influenced by a variety of factors, including the condition of the IT industry, shifts in demand 
for, or availability of, IT hardware, software, peripherals and services, and industry innovation and the introduction of 
new products.  The IT industry is characterized by rapid technological change and the frequent introduction of new 
products and changing delivery channels and models, which can decrease demand for current products and services and 
can disrupt purchasing patterns.  If we fail to react in a timely manner to such changes, we may experience lower sales 
and, with respect to hardware, we may have to record write-downs of obsolete inventory.  In addition, in order to satisfy 
client demand, protect ourselves against product shortages, obtain greater purchasing discounts and react to changes in 
original equipment manufacturers’ terms and conditions, we may decide to carry inventory products that may have 
limited or no return privileges.  There can be no assurance that we will be able to avoid losses related to inventory 
obsolescence on these products.  Additionally, if purchasing power within our clients shifts from centralized 
procurement functions to business units or individual end users and we are unable to react timely to any such changes, 
these shifts in purchasing power could have a material adverse effect on our business, financial conditions and results of 
operations. 

10 

 
 
 
 
                
 
 
  
 
 
INSIGHT ENTERPRISES, INC. 

The Cloud and “as-a-service” models are transforming the IT market and introducing new products, services and 

competitors to the market.  In many cases, these new distribution models allow enterprises to obtain the benefits of 
commercially licensed, internally operated software with less complexity and lower initial set-up, operational and 
licensing costs, increasing competition for us.  There can be no assurance that we will be able to adapt to, or compete 
effectively with, current or future distribution channels or competitors or that the competitive pressures we face will not 
have a material adverse effect on our business, financial condition and results of operations. 

Our future operating results may fluctuate significantly.  Our operating results are highly dependent upon our level 

of gross profit as a percentage of net sales, which fluctuates due to numerous factors, including changes in prices from 
partners, changes in the amount and timing of partner funding, volumes of purchases, changes in client mix, management 
of our cash conversion cycle, the relative mix of products and services sold during the period, general competitive 
conditions, and strategic product and services pricing and purchasing actions.  As a result of significant price competition 
and our higher concentration of large enterprise clients, our gross margins are low, and we expect them to continue to be 
low in the future.  Increased competition arising from industry consolidation and low demand for certain IT products and 
services may hinder our ability to maintain or improve our gross margins.  These low gross margins magnify the impact 
of variations in revenue and operating costs on our operating results.  In addition, our expense levels are based, in part, 
on anticipated net sales and the anticipated amount and timing of partner funding, and a portion of our operating 
expenses is relatively fixed.  Therefore, we may not be able to reduce spending quickly enough to compensate for any 
unexpected net sales shortfall, and we may not be able to reduce our operating expenses as a percentage of revenue to 
mitigate any further reductions in gross margins in the future.  If we cannot proportionately decrease our cost structure, 
our business, financial condition and results of operations could suffer.  In addition, a reduction in the amount of credit 
granted to us by our partners could increase our need for and cost of working capital and have a material adverse effect 
on our business, financial condition and results of operations. 

General economic conditions, including unfavorable economic conditions in a particular region, business or 

industry sector, may lead our clients to delay or forgo investments in IT hardware, software and services.  Weak 
economic conditions generally or any broad-based reduction in IT spending adversely affects our business, operating 
results and financial condition.  A prolonged slowdown in the global economy or similar crisis, or in a particular region 
or business or industry sector, or tightening of credit markets, could cause our clients to have difficulty accessing capital 
and credit sources, delay contractual payments, or delay or forgo decisions to upgrade or add to their existing IT 
environments, license new software or purchase products or services (particularly with respect to discretionary spending 
for hardware, software and services).  Such events could have a material adverse effect on our business, financial 
condition and results of operations. 

Economic or industry downturns could result in longer payment cycles, increased collection costs and defaults in 
excess of our expectations.  A significant deterioration in our ability to collect on accounts receivable could also impact 
the cost or availability of financing under our accounts receivable securitization program. 

There are risks associated with our international operations that are different than the risks associated with our 
operations in the United States, and our exposure to the risks of a global market could hinder our ability to maintain 
and expand international operations.  Outside of the United States, we have operation centers in Australia, Canada, 
France, Germany and the United Kingdom, as well as sales offices throughout EMEA and APAC.  In the regions in 
which we do not currently have a physical presence, we serve our clients through strategic relationships.  In 
implementing our international strategy, we may face barriers to entry and competition from local companies and other 
companies that already have established global businesses, as well as the risks generally associated with conducting 
business internationally.  The success and profitability of international operations are subject to numerous risks and 
uncertainties, many of which are outside of our control, such as: 

political or economic instability; 
changes in governmental regulation or taxation (foreign and domestic); 
currency exchange fluctuations; 
changes in import/export laws, regulations and customs and duties (foreign and domestic);  
trade restrictions (foreign and domestic); 
difficulties and costs of staffing and managing operations in certain foreign countries; 

(cid:120) 
(cid:120) 
(cid:120) 
(cid:120) 
(cid:120) 
(cid:120) 
(cid:120)  work stoppages or other changes in labor conditions; 
(cid:120) 
(cid:120) 

taxes and other restrictions on repatriating foreign profits back to the United States; 
extended payment terms;  

11 

 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC. 

(cid:120) 
(cid:120) 

seasonal reductions in business activity in some parts of the world; and 
natural disasters, terrorism, civil unrest and other geopolitical uncertainties.  

In addition, changes in policies and/or laws of the United States or foreign governments resulting in, among other 
changes, higher taxation, tariffs or similar protectionist laws, currency conversion limitations or the nationalization of 
private enterprises could reduce the anticipated benefits of international operations and could have a material adverse 
effect on our business, financial condition and results of operations. 

We have currency exposure arising from both sales and purchases denominated in foreign currencies, including 

intercompany transactions outside the United States, and we currently conduct limited hedging activities.  In addition, 
some currencies are subject to limitations on conversion into other currencies, which can limit the ability to otherwise 
react to rapid foreign currency devaluations.  We cannot predict with precision the effect of future exchange-rate 
fluctuations, and significant rate fluctuations could have a material adverse effect on our business, financial condition 
and results of operations. 

International operations also expose us to currency fluctuations as we translate the financial statements of our 

foreign operations to U.S. dollars.  

Breaches in the security of our electronic and other confidential information could materially adversely affect 

our financial condition and results of operations.  We are dependent upon automated information technology 
processes.  Privacy, security, and compliance concerns have continued to increase as technology has evolved to facilitate 
commerce and as cross-border commerce increases.  As part of our normal business activities, we collect and store 
certain confidential information, including information about teammates and information about partners and clients 
which may be entitled to protection under a number of regulatory regimes.  In the course of normal and customary 
business practice, we may share some of this information with vendors who assist us with certain aspects of our 
business.  Moreover, the success of our operations depends upon the secure transmission of confidential and personal 
data over public networks, including the use of cashless payments.  Any failure on the part of us or our vendors to 
maintain the security of data we are required to protect, including via the penetration of our network security and the 
misappropriation of confidential and personal information, could result in business disruption, damage to our reputation, 
financial obligations to third parties, fines, penalties, regulatory proceedings and private litigation with potentially large 
costs, and also result in deterioration in our teammates’, partners’ and clients’ confidence in us and other competitive 
disadvantages, and thus could have a material adverse effect on our business, financial condition and results of 
operations.  In the past, we have been subject to information security attacks.  Although we do not believe the attacks 
resulted in the misappropriation of sensitive data, we have been, and expect to continue to be, subject to electronic data 
attacks and threats. 

Disruptions in our IT systems and voice and data networks could affect our ability to service our clients and 

cause us to incur additional expenses.  We believe that our success to date has been, and future results of operations 
will be, dependent in large part upon our ability to provide prompt and efficient service to our clients.  Our ability to 
provide that level of service is largely dependent on the ease of use, accuracy, quality and utilization of our IT systems, 
which affects our ability to manage our sales, client service, distribution, inventories and accounting systems, and the 
reliability of our voice and data networks and managed services offerings.  If our current technology is determined to 
have a shorter useful life or the value of our current system is impaired, we could incur additional depreciation expense 
and/or impairment charges.  Some of our IT systems are subject to ongoing IT projects designed to streamline or 
optimize the information systems.  There is no guarantee that we will be successful in these efforts at all times or that 
there will not be implementation or integration difficulties.  In addition, a substantial interruption in our IT systems or in 
our voice and data networks, however caused, could occur and could have a material adverse effect on our business, 
financial condition and results of operations.  

The failure to comply with the terms and conditions of our commercial and public sector contracts could result 
in, among other things, damages, fines or other liabilities.  Sales to commercial clients are based on stated contractual 
terms, the terms and conditions on our website or terms contained in purchase orders on a transaction by transaction 
basis.  Sales to public sector clients are derived from sales to federal, state and local governmental departments and 
agencies, as well as to educational institutions, through open market sales and various contracts and programs.  
Noncompliance with contract terms, particularly to highly regulated public sector clients, or with government 
procurement regulations could result in fines or penalties against us or termination of contracts, and, in the public sector, 
could also result in civil, criminal, and administrative liability.  With respect to our public sector clients, the 
government’s remedies may include suspension or debarment.  In addition, almost all of our contracts have default 

12 

 
 
 
  
 
 
 
 
 
INSIGHT ENTERPRISES, INC. 

provisions, and substantially all of our contracts in the public sector are terminable at any time for convenience of the 
contracting agency.  These possible actions or the adoption of new or modified procurement regulations or practices, 
could have a material adverse effect our business, financial position and results of operations. 

We rely on independent shipping companies for delivery of products and are subject to price increases or service 

interruptions from these carriers.  We generally ship hardware products to our customers by FedEx, United Parcel 
Service and other commercial delivery services and invoice customers for delivery charges.  If we are unable to pass on 
to our clients future increases in the cost of commercial delivery services, our profitability could be adversely affected.  
Additionally, strikes, inclement weather, natural disasters or other service interruptions by such shippers could adversely 
affect our ability to deliver products on a timely basis.  Such events could have a material adverse effect on our business, 
financial condition and results of operations. 

We depend on certain personnel.  We rely on key management teammates to execute our strategy to grow 

profitable market share.  The loss of one or more of these leaders, or a failure to attract and retain new executives, could 
have a material adverse effect on our business, financial condition and results of operations.  We also believe that our 
future success will be largely dependent on our ability to attract and retain highly qualified management, sales, service 
and technical teammates, and we make significant investments in the training of our sales account executives and 
services engineers.  If we are not able to retain such personnel or to train them quickly enough to meet changing market 
conditions, we could experience a drop in the overall quality and efficiency of our sales and services teammates, and that 
could have a material adverse effect on our business, financial condition and results of operations. 

Changes in, interpretations of, or enforcement trends related to, tax rules and regulations may adversely affect 
our effective income tax rates or operating margins and we may be required to pay additional tax assessments.  We 
conduct business globally and file income tax returns in various U.S. and foreign tax jurisdictions.  Our effective tax rate 
could be adversely affected by various factors, many of which are outside of our control, including: 

(cid:120) 

(cid:120) 
(cid:120) 
(cid:120) 
(cid:120) 

changes in pre-tax income in various jurisdictions in which we operate that have differing statutory tax 
rates;  
higher corporate tax rates and the availability of deductions or credits in the United States and elsewhere; 
changes in tax laws, regulations, and/or interpretations of such tax laws in multiple jurisdictions;  
tax effects related to purchase accounting for acquisitions; and  
resolutions of issues arising from tax examinations and any related interest or penalties. 

The determination of our worldwide provision for income taxes and other tax liabilities requires estimation, 

judgment and complex calculations in situations where the ultimate tax determination may not be certain.  Our 
determination of tax liabilities is always subject to review or examination by tax authorities in various jurisdictions.  Any 
adverse outcome of such review or examination could have a material adverse effect on our financial condition and 
results of operations 

We may not be able to protect our intellectual property adequately, and we may be subject to intellectual property 

infringement claims.  To protect our intellectual property, we rely on copyright, trademark and trade secret laws, 
unpatented proprietary know-how, and patents, as well as confidentiality, invention assignment, non-solicitation and 
non-competition agreements.  There can be no assurance that these measures will afford us sufficient protection of our 
intellectual property, and it is possible that third parties may copy or otherwise obtain and use our proprietary 
information without authorization or otherwise infringe on our intellectual property rights.  The disclosure of our trade 
secrets could impair our competitive position and could have a material adverse effect on our business, financial 
condition and results of operations.   

In addition, our registered trademarks and trade names are subject to challenge by third parties.  This may affect our 

ability to continue using those marks and names.  Likewise, many businesses are actively investing in, developing and 
seeking protection for intellectual property in the areas of search, indexing, e-commerce and other Web-related 
technologies, as well as a variety of on-line business models and methods, all of which are in addition to traditional 
research and development efforts for IT products and application software, and non-practicing entities continue to invest 
in acquiring patent portfolios for the purpose of turning the portfolios into income-generating assets, whether through 
licensing campaigns or litigation.  As a result, disputes regarding the ownership of and the right to use these technologies 
are likely to arise in the future, and, from time to time, parties do assert various infringement claims against us, either 
because of our practices or because we resell allegedly infringing hardware or software, in the form of cease-and-desist 

13 

 
 
 
 
 
 
 
 
         
 
INSIGHT ENTERPRISES, INC. 

letters, licensing inquiries, lawsuits and other communications and demands.  If there is a determination that we have 
infringed the proprietary rights of others, we could incur substantial monetary liability, be forced to stop selling 
infringing products or providing infringing services, be required to enter into costly royalty or licensing agreements, if 
available, or be prevented from using the rights, which could force us to change our business practices or hardware, 
software or services offerings in the future.  Additionally, as we increase the types of services provided under the Insight 
brand, there is a greater likelihood that we will encounter challenges to our trade names, trademarks and service 
marks.  We may not be able to use our principal mark without modification in all geographies for all of our offerings, 
and these challenges may come from either governmental agencies or other market participants.  These types of claims 
could have a material adverse effect on our business, financial condition and results of operations. 

Item 1B.  Unresolved Staff Comments 

Not applicable. 

Item 2.  Properties   

  Our principal executive offices are located in Tempe, Arizona.  We believe that our facilities will be suitable and 
adequate for our present purposes, and we anticipate that we will be able to extend our existing leases on terms 
satisfactory to us or, if necessary, to locate substitute facilities on acceptable terms.  At December 31, 2015, we owned or 
leased approximately 1.3 million square feet of office and warehouse space, and, while approximately 70% of the square 
footage is in the United States, we own or lease office and warehouse facilities in 11 countries in EMEA and we lease 
office facilities in five countries in APAC.   

Information about significant sales, distribution, services and administration facilities in use as of December 31, 

2015 is summarized in the following table:    

Operating Segment 
North America 

Location 
Tempe, Arizona, USA

Tempe, Arizona, USA
Addison, Illinois, USA
Hanover Park, Illinois, USA

Plano, Texas, USA 
Austin, Texas, USA
Liberty Lake, Washington, USA
Tampa, Florida, USA
Winnipeg, Manitoba, Canada
Montreal, Quebec, Canada
Montreal, Quebec, Canada

Sheffield, United Kingdom
Sheffield, United Kingdom
Uxbridge, United Kingdom
Garching, Germany
Frankfurt, Germany
Frankfurt, Germany
Vélizy, France 

EMEA 

Primary Activities 
Executive Offices, Sales and 
Administration and Network 
Operations Center
Client Support Center
Sales and Administration 
Services, Distribution and 
Administration
Sales and Administration 
Sales and Administration 
Sales and Administration 
Sales and Administration 
Sales and Administration  
Sales and Administration  
Distribution

Sales and Administration  
Distribution
Sales and Administration 
Sales and Administration 
Sales and Administration 
Distribution
Sales and Administration 

APAC 

Sydney, New South Wales, Australia

Sales and Administration 

Own or Lease 
Own 

Own 
Lease 
Lease 

Lease 
Lease 
Lease 
Lease 
Lease 
Own 
Lease 

Own 
Lease 
Lease 
Lease 
Lease 
Lease 
Lease 

Lease 

In addition to those listed above, we have leased sales offices in various cities across North America, EMEA and 
APAC.  These properties are not included in the table above.  Substantially all of our owned properties secure our senior 
revolving credit facility.  A portion of the client support center that we own in Tempe, Arizona included in the table 
above is currently leased to Revana, formerly known as Direct Alliance Corporation, a discontinued operation that was 

14 

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC. 

sold to a third party in 2006.  For additional information on operating leases, see Note 7 to the Consolidated Financial 
Statements in Part II, Item 8 of this report. 

In November 2014, we relocated our sales and administrative operations that were housed in a property that we own 

in Bloomingdale, Illinois.  The property is classified as a held for sale asset, which is included in other current assets in 
the accompanying consolidated balance sheet as of December 31, 2015 and 2014.  For additional information on held for 
sale assets, see Note 10 to the Consolidated Financial Statements in Part II, Item 8 of this report. 

Item 3.  Legal Proceedings  

For a discussion of legal proceedings, see “Legal Proceedings” in Note 17 to the Consolidated Financial Statements 

in Part II, Item 8 of this report, which is incorporated by reference herein.     

Item 4.  Mine Safety Disclosures 

Not applicable. 

PART II 

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of 
Equity Securities 

Market Information 

Our common stock trades under the symbol “NSIT” on The Nasdaq Global Select Market.  The following table 
shows, for the calendar quarters indicated, the high and low sales prices per share for our common stock as reported on 
The Nasdaq Global Select Market.   

Common Stock 

Year 2015 

Fourth Quarter ..................................................................  
Third Quarter ....................................................................  
Second Quarter .................................................................  
First Quarter ......................................................................  

High Price 
$27.78 
30.20 
32.80 
29.04 

Year 2014 

Fourth Quarter ..................................................................  
Third Quarter ....................................................................  
Second Quarter .................................................................  
First Quarter ......................................................................  

$26.86
31.94
30.99 
25.49 

Low Price 
$24.41 
24.03 
26.29 
23.03 

$21.59
21.72 
24.96 
19.43 

As of February 12, 2016, we had 37,113,611 shares of common stock outstanding held by 68 stockholders of record.  

This figure does not include an estimate of the number of beneficial holders whose shares are held of record by 
brokerage firms and clearing agencies. 

We have never paid a cash dividend on our common stock, and we currently do not intend to pay any cash dividends 
in the foreseeable future.  Our senior revolving credit facility and our accounts receivable securitization financing facility 
contain restrictions on the payment of cash dividends.   

Issuer Purchases of Equity Securities 

Although we did not repurchase shares of our common stock during the quarter ended December 31, 2015, on 
February 10, 2016, our Board of Directors authorized the repurchase of up to $50 million of the Company’s common 
stock.  The Company’s share repurchases will be made on the open market, through block trades, through 10b5-1 plans 

15 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
INSIGHT ENTERPRISES, INC. 

or otherwise.  The amount of shares purchased and the timing of the purchases will be based on working capital 
requirements, general business conditions and other factors.  The Company intends to retire the repurchased shares. 

See further information on our share repurchase programs in 2015, 2014 and 2013 in Note 16 to the Consolidated 

Financial Statements in Part II, Item 8 of this report.   

Stock Price Performance Graph 

Set forth below is a graph comparing the percentage change in the cumulative total stockholder return on our common 

stock with the cumulative total return of the Nasdaq US Benchmark TR Index (Market Index) and the Nasdaq US 
Benchmark Computer Hardware TR Index (Industry Index) for the period starting January 1, 2011 and ending December 
31, 2015.  The graph assumes that $100 was invested on January 1, 2011 in our common stock and in each of the two 
Nasdaq indices, and that, as to such indices, dividends were reinvested.  We have not, since our inception, paid any cash 
dividends on our common stock.  Historical stock price performance shown on the graph is not necessarily indicative of 
future price performance. 

NSIT

Market Index

Industry Index

$250

$200

$150

$100

$50

$0

Dec. 31, 2010 Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013 Dec. 31, 2014 Dec. 31, 2015

Insight Enterprises, Inc. 
Common Stock (NSIT) 

Nasdaq US Benchmark TR 
Index (Market Index) 

Nasdaq US Benchmark 
Computer Hardware TR Index 
(Industry Index) 

   Dec. 31,  
2010 

   Dec. 31, 
2011 

   Dec. 31, 
2012 

   Dec. 31,  
2013 

   Dec. 31,  
2014 

   Dec. 31,  
2015 

100.00 

  116.19 

  131.99 

  172.57 

  196.73 

  190.88 

  100.00 

  100.31 

  116.79 

  155.90 

  175.33 

  176.17 

  100.00 

  104.83 

  125.68 

  147.85 

  200.43 

  182.49 

16 

 
 
 
 
     
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC. 

Item 6.  Selected Financial Data  

The following selected consolidated financial data should be read in conjunction with our Consolidated Financial 

Statements and the Notes thereto in Part II, Item 8 and “Management’s Discussion and Analysis of Financial Condition 
and Results of Operations” in Part II, Item 7 of this report.  The selected consolidated financial data presented below 
under the captions “Consolidated Statements of Operations Data” and “Consolidated Balance Sheet Data” as of and for 
each of the years in the five-year period ended December 31, 2015 is derived from our audited consolidated financial 
statements.  The consolidated financial statements as of December 31, 2015 and 2014, and for each of the years in the 
three-year period ended December 31, 2015, which have been audited by KPMG LLP, our independent registered public 
accounting firm, are included in Part II, Item 8 of this report. 

2015 

Consolidated Statements of Operations Data (1) 
Net sales ..................................................................... $  5,373,090 
Costs of goods sold ....................................................     4,656,758 
716,332 

Gross profit ..........................................................    

Operating expenses: 
  Selling and administrative expenses ........................    
  Severance and restructuring expenses ......................    
Earnings from operations .....................................    

Non-operating (income) expense: 
Interest income .........................................................    
Interest expense .......................................................    
Gain on bargain purchase .........................................    
Net foreign currency exchange (gain) loss ...............    
Other expense, net ....................................................    
Earnings before income taxes ..............................    
Income tax expense ....................................................    
  Net earnings ......................................................... $ 

584,906 
4,907 
126,519 

(783) 
7,224 
- 
(393) 
1,295 
119,176 
43,325 
75,851 

Net earnings per share: 
  Basic .................................................................... $ 
  Diluted ................................................................. $ 

2.00 
1.98 

Years Ended December 31, 
2014 
2012 
2013 
(in thousands, except per share data) 

2011 

$  5,316,229 
    4,603,826 
712,403 

$  5,144,347 
    4,445,460 
698,887 

$  5,301,441 
    4,581,765 
719,676 

$  5,287,228 
    4,578,071 
709,157 

576,967 
4,433 
131,003 

(1,062) 
6,019 
- 
327 
1,347 
124,372 
48,688 
75,684 

1.84 
1.83 

564,910 
12,740 
121,237 

(1,230) 
6,337 
- 
194 
1,412 
114,524 
43,503 
71,021 

1.65 
1.64 

565,206 
6,317 
148,153 

(1,468) 
6,101 
(2,022) 
(463) 
1,337 
144,668 
51,905 
92,763 

2.09 
2.07 

556,689 
5,085 
147,383 

(1,686) 
6,927 
- 
(1,136) 
1,589 
141,689 
41,454 
100,235 

2.20 
2.18 

$ 

$ 
$ 

$ 

$ 
$ 

$ 

$ 
$ 

$ 

$ 
$ 

Shares used in per share calculations:  
  Basic ....................................................................    
  Diluted .................................................................    

37,984 
38,275 

41,062 
41,358 

43,012 
43,289 

44,413 
44,834 

45,474 
46,021 

17 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
 
   
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
   
   
   
   
   
 
   
 
   
 
   
 
   
 
   
   
   
   
   
   
   
   
   
   
   
   
   
    
   
    
   
    
   
    
   
    
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
INSIGHT ENTERPRISES, INC. 

2015 

2014 

December 31, 
2013 
(in thousands) 

2012 

2011 

Consolidated Balance Sheet Data  
Working capital(2) ...................................................... $  543,534 
Total assets(2) .............................................................   2,014,017 
Short-term debt, including capital leases and other 

$  565,559 
  1,947,838 

$  526,423 
  1,868,611 

$  503,042 
  2,001,721 

$  409,173 
  1,858,625 

financing obligations(3)...........................................  

Long-term debt, including capital leases and other 

financing obligations(3)...........................................  
Stockholders’ equity ..................................................  
Cash dividends declared per common share ..............  

1,535 

766 

217 

602 

1,017 

89,000 
685,742 
- 

62,535 
721,231 
- 

66,949 
716,918 
- 

80,000 
705,291 
- 

115,602 
596,832 
- 

(1) Our consolidated statements of operations data above includes results of the acquisitions from their dates of acquisition: BlueMetal 

from October 1, 2015, Inmac from February 1, 2012 and Ensynch from October 1, 2011. 

(2) In preparing our consolidated financial statements for the year ended December 31, 2015, we applied the guidance in Accounting 
Standards Update No. 2015-17, “Balance Sheet Classification of Deferred Taxes,” which requires that deferred tax liabilities and 
assets be classified as noncurrent in a classified balance sheet.  We applied the guidance retrospectively and reclassified all prior 
periods presented to conform to the current presentation.  As a result, the amounts reported for working capital as of December 31, 
2014, 2013, 2012 and 2011 were reduced by $13.4 million, $16.4 million, $16.4 million and $17.3 million, respectively, and the 
amounts reported for total assets were reduced by $285,000 as of December 31, 2014 and were increased by $893,000, $218,000 
and $1.0 million, as of December 31, 2013, 2012 and 2011, respectively, from the amounts previously reported in in our Annual 
Report on From 10-K for the year ended December 31, 2014.  See Note 1 to the Consolidated Financial Statements in Part II, Item 8 
of this report.   

(3) Excludes obligations under our inventory financing facility of $106.3 million, $122.8 million, $115.3 million, $116.8 million and 

$93.9 million as of December 31, 2015, 2014, 2013, 2012 and 2011, respectively.  We do not include these obligations in total debt 
because we have not in the past incurred, and in the future do not expect to incur, any interest expense under this facility.  These 
amounts are classified separately as accounts payable-inventory financing facility on our consolidated balance sheets.  See Note 5 to 
the Consolidated Financial Statements in Part II, Item 8 of this report.   

18 

 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS 

Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations  

The following discussion and analysis of our financial condition and results of our operations should be read in 
conjunction with the Consolidated Financial Statements and notes thereto included in Part II, Item 8 of this report.  Our 
actual results could differ materially from those contained in forward-looking statements due to a number of factors, 
including those discussed in “Risk Factors” in Part I, Item 1A and elsewhere in this report. 

Overview  

We are a Fortune 500-ranked global provider of hardware, software, Cloud and service solutions to business, 
government, healthcare and educational clients in North America; Europe, the Middle East, Africa (“EMEA”); and Asia-
Pacific (“APAC”).  Our offerings in North America and select countries in EMEA include hardware, software and 
services.  Our offerings in the remainder of our EMEA segment and in APAC are largely software and select software-
related services. 

Although weakness in major global currencies against the U.S. dollar dampened our reported results all year, full 

year 2015 financial and operational highlights included: 

(cid:120)  We refreshed Insight’s marketplace brand and, as part of that effort, clarified our purpose and restated our 

company values; 

(cid:120)  We added to our sales and sales-related team headcount globally, including more than 100 sales 

representatives in North America; 

(cid:120)  We acquired BlueMetal in the fourth quarter as part of our continuing efforts to deliver relevant technology 

solutions to our clients; 
In North America, we outperformed the market in hardware sales according to third party data; 

(cid:120) 
(cid:120)  We also expanded our prospects in the public sector in North America through newly won contracting 

(cid:120) 

vehicles; 
In EMEA, our management team has matured, our sales execution has improved and our strategy to 
transform to a solutions and services based selling model is showing progress; and 

(cid:120)  Our APAC business continued to execute our strategy to grow Cloud and professional services capabilities 
and expand hardware sales, which helped mitigate the impact of a year to year decline in partner incentives 
due to partner program changes. 

On a consolidated basis, for the year ended December 31, 2015, our net sales of $5.4 billion increased 1% compared 

to 2014, up 6% year over year excluding the effects of foreign currency movements.  Our resulting gross profit also 
increased by 1%, or $3.9 million, compared to 2014, up 5% year over year excluding the effects of foreign currency 
movements.  Consolidated gross margin declined approximately 10 basis points to 13.3% of net sales in 2015, due 
primarily to results in North America, where our profitability was affected by a higher mix of device sales to large 
enterprise and public sector clients and the effect of lower fees earned on software enterprise agreements.  However, our 
team executed well to optimize partner funding under core partner programs and increased the mix of higher margin 
services gross profit in the portfolio, which helped mitigate some of the margin compression.  Selling and administrative 
expenses increased $7.9 million, or 1%, in 2015 compared to 2014 due to the costs of our global investments in our sales 
and services resources.  We reported earnings from operations of $126.5 million in 2015, a decrease of 3% compared to 
the prior year, which represented 2.4% of net sales, compared to 2.5% in the prior year.  Our effective tax rate in 2015 
was 36.4% compared to 39.1% in 2014 and 38.0% in 2013.  Net earnings and diluted net earnings per share were $75.9 
million and $1.98, respectively, in 2015.  In 2014, we reported net earnings of $75.7 million and diluted net earnings per 
share of $1.83.  In 2013, we reported net earnings of $71.0 million and diluted net earnings per share of $1.64.   

The results of operations for 2015 include the following items: 

(cid:120) 
(cid:120) 
(cid:120) 

(cid:120) 

the acquisition of BlueMetal effective October 1, 2015; 
severance and restructuring expenses of $4.9 million, $4.3 million net of tax;  
an impairment loss of $800,000 to further reduce the carrying amount of our owned real estate in 
Bloomingdale, Illinois to its estimated fair value less costs to sell; and 
the repurchase of approximately 3.3 million shares of the Company’s common stock for $91.8 million. 

19

 
 
 
 
 
 
 
 
  
 
 
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

The results of operations for 2014 include the following items: 

(cid:120) 
(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

severance and restructuring expenses of $4.4 million, $3.7 million net of tax;  
an impairment loss of $4.6 million and accelerated depreciation of $620,000, to reduce the carrying amount 
of our owned real estate in Bloomingdale, Illinois that is currently held for sale to its estimated fair value 
less costs to sell; 
a reduction in costs of goods sold of approximately $4.1 million associated with the settlement or recovery 
of previously disputed sales tax amounts; 
a reduction in selling and administrative expenses to recognize a $895,000 gain upon our sale of certain 
real estate to a related party; and 
the repurchase of approximately 2.1 million shares of the Company’s common stock for $50.4 million. 

The results of operations for 2013 include the following items: 

(cid:120) 
(cid:120) 

severance and restructuring expenses of $12.7 million, $9.8 million net of tax; and 
the repurchase of approximately 3.0 million shares of the Company’s common stock for $57.8 million. 

Throughout the “Overview” and “Results of Operations” sections of “Management’s Discussion and Analysis of 

Financial Condition and Results of Operations,” we refer to changes in net sales, gross profit and selling and 
administrative expenses on a consolidated basis and in EMEA and APAC excluding the effects of foreign currency 
movements.  In computing these change amounts and percentages, we compare the current period amount as translated 
into U.S. dollars under the applicable accounting standards to the prior period amount in local currency translated into 
U.S. dollars utilizing the weighted average translation rate for the current period. 

Net of tax amounts referenced above were computed using the statutory tax rate for the taxing jurisdictions in the 
operating segment in which the related expenses were recorded, adjusted for the effects of valuation allowances on net 
operating losses in certain jurisdictions.   

During 2015, we generated $180.5 million of cash flows from operations, an increase of 64% compared to 2014.  
These results exceeded our historical average annual cash flow generation of $80 million to $120 million due to a single 
significant receivable collected from a client in the fourth quarter of 2015 for which the related payment to the supplier 
was due and paid in January 2016.  We repurchased $91.8 million of our common stock and utilized $44.2 million, net of 
cash acquired, to fund the acquisition of BlueMetal.  We ended the year with $188.0 million of cash and cash equivalents 
and $89.0 million of debt outstanding under our long-term facilities. 

Details about segment results of operations can be found in Note 21 to the Consolidated Financial Statements in Part 

II, Item 8 of this report.  

Our discussion and analysis of financial condition and results of operations is intended to assist in the understanding 
of our consolidated financial statements, the changes in certain key items in those consolidated financial statements from 
year to year and the primary factors that contributed to those changes, as well as how certain critical accounting 
estimates affect our consolidated financial statements. 

20 

 
 
 
 
 
 
 
 
 
 
  
 
 
 
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

General 

Critical Accounting Estimates 

Our consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting 

principles (“GAAP”).  For a summary of significant accounting policies, see Note 1 to the Consolidated Financial 
Statements in Part II, Item 8 of this report.  The preparation of these consolidated financial statements requires us to 
make estimates and assumptions that affect the reported amounts of assets, liabilities, net sales and expenses.  We base 
our estimates on historical experience and on various other assumptions that we believe to be reasonable under the 
circumstances, the results of which form the basis for making judgments about the carrying values of assets and 
liabilities that are not readily apparent from other sources.  Actual results, however, may differ from our estimates.  
Members of our senior management have discussed the critical accounting estimates and related disclosures with the 
Audit Committee of our Board of Directors.   

We consider the following to be our critical accounting estimates used in the preparation of our consolidated 

financial statements:  

Sales Recognition 

Sales are recognized when title and risk of loss are passed to the client, there is persuasive evidence of an arrangement 
for sale, delivery has occurred and/or services have been rendered, the sales price is fixed or determinable and collectibility 
is reasonably assured.  Our standard sales terms are F.O.B. shipping point or equivalent, at which time title and risk of loss 
have passed to the client.  However, because we either (i) have a general practice of covering client losses while products 
are in transit despite title and risk of loss contractually transferring at the point of shipment or (ii) have specifically stated 
F.O.B. destination contractual terms with the client, delivery is not deemed to have occurred until the point in time when the 
product is received by the client.  

We leverage drop-shipment arrangements with many of our partners and suppliers to deliver products to our clients 
without having to physically hold the inventory at our warehouses, thereby increasing efficiency and reducing costs.  We 
recognize revenue for drop-shipment arrangements on a gross basis when the product is received by the client.  We 
recognize revenue on a gross basis as the principal in the transaction because we are the primary obligor in the arrangement, 
we assume inventory risk if the product is returned by the client, we set the price of the product charged to the client, we 
assume credit risk for the amounts invoiced, and we work closely with our clients to determine their hardware and software 
specifications.   

We make provisions for estimated product returns that we expect to occur under our return policy based upon historical 
return rates.  Our manufacturers warrant most of the products we market, and it is our policy to request that clients return 
their defective products directly to the manufacturer for warranty service during the manufacturer’s warranty period.  On 
selected products, and for selected client service reasons, we may accept returns directly from the client and then either 
credit the client or ship a replacement product.  We generally offer a limited 15- to 30-day return policy for unopened 
products and certain opened products, which are consistent with manufacturers’ terms; however, for some products we 
may charge restocking fees.  Products returned opened are processed and returned to the manufacturer or partner for 
repair, replacement or credit to us.  Subject to some manufacturers’ restrictions, certain products cannot be returned to 
the manufacturer for warranty processing.  We resell most unopened products returned to us.  If we accept a return from 
a client that we cannot return to the partner, we try to mitigate our losses by selling to inventory liquidators, to end users 
as “previously sold” or “used” products, or through other channels. 

Revenue is recognized from software sales when clients acquire the right to use or copy software under license, but in 

no case prior to the commencement of the term of the initial software license agreement, provided that all other revenue 
recognition criteria have been met (i.e., evidence of the arrangement exists, the fee is fixed or determinable and collectibility 
of the fee is probable).   

We sell certain third-party service contracts and software maintenance or subscription products for which we are not 
the primary obligor.  These sales do not meet the criteria for gross sales recognition and, thus, are recorded on a net sales 
recognition basis.  As we enter into contracts with third-party service providers or vendors and our clients, we evaluate 

21 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

whether the subsequent sales of such services should be recorded as gross sales or net sales.  We determine whether we 
act as a principal in the transaction and assume the risks and rewards of ownership or if we are simply acting as an agent 
or broker.  Under gross sales recognition, the selling price is recorded in sales and our cost to the third-party service 
provider or vendor is recorded in costs of goods sold.  Under net sales recognition, the cost to the third-party service 
provider or vendor is recorded as a reduction to sales, resulting in net sales equal to the gross profit on the transaction, 
and there are no costs of goods sold.  

We recognize revenue for sales of services ratably over the time period over which the service will be provided if 

there is no discernible pattern of recognition of the cost to perform the service.  Billings for such services that are made 
in advance of the related revenue recognized are recorded as deferred revenue and recognized as revenue ratably over the 
billing coverage period.  Revenue from certain arrangements that allow for the use of a product or service over a period 
of time without taking possession of software are also accounted for ratably over the time period over which the service 
will be provided. 

We recognize revenue for professional services engagements that are on a time and materials basis based upon hours 

incurred as the services are performed and amounts are earned. 

Additionally, we sell certain professional services contracts on a fixed fee basis.  Revenues for fixed fee professional 

services contracts are recognized based on the ratio of costs incurred to total estimated costs.  Net sales for these service 
contracts are not a significant portion of our consolidated net sales. 

In certain arrangements, we may provide a combination of hardware and software products and the provision of 

services.  Services that are performed by us in conjunction with hardware and software sales that are completed in our 
facilities prior to shipment of the product are recognized upon delivery, when title passes to the client, for the hardware sale.  
Net sales of services that are performed at client locations are primarily service-only contracts and are recorded as sales 
when the services are performed.  The total consideration for an arrangement with multiple deliverables is allocated to all 
deliverables that represent a separate unit of accounting using the relative selling price method.   

Partner Funding 

We receive payments and credits from partners, including consideration pursuant to volume sales incentive 
programs, volume purchase incentive programs and shared marketing expense programs.  Partner funding received 
pursuant to volume sales incentive programs is recognized as it is earned as a reduction to costs of goods sold.  Partner 
funding received pursuant to volume purchase incentive programs is allocated as a reduction to inventories based on the 
applicable incentives earned from each partner and is recorded in costs of goods sold as the related inventory is sold.  
Partner funding received pursuant to shared marketing expense programs is recorded as it is earned as a reduction of the 
related selling and administrative expenses in the period the program takes place if the consideration represents a 
reimbursement of specific, incremental, identifiable costs.  Consideration that exceeds the specific, incremental, 
identifiable costs is classified as a reduction of costs of goods sold.  Changes in estimates of anticipated achievement 
levels under individual partner programs could have a material effect on our results of operations and our cash flows. 

See Note 1 to the Consolidated Financial Statements in Part II, Item 8 of this report for further discussion of our 

accounting policies related to partner funding.     

Valuation of Long-Lived Assets Including Purchased Intangible Assets and Goodwill  

We review property, plant and equipment and purchased intangible assets for impairment whenever events or 
changes in circumstances indicate the carrying value of an asset may not be recoverable.  If such events or changes in 
circumstances indicate a possible impairment, our asset impairment review assesses the recoverability of the assets based 
on the estimated undiscounted future cash flows expected to result from the use of the asset or the asset group plus net 
proceeds expected from disposition of the asset or the asset group (if any) and compares that value to the carrying value.  
Such impairment test is based on the lowest level for which identifiable cash flows are largely independent of the cash 
flows of other groups of assets and liabilities.  If the carrying value exceeds the undiscounted future cash flows, an 
impairment loss is recognized for the difference between fair value and the carrying amount.  This approach uses our 
estimates of future market growth, forecasted net sales and costs, expected periods the assets will be utilized and 
appropriate discount rates.  

22 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

We perform an annual review of our goodwill in the fourth quarter of every year, or more frequently if indicators of 

potential impairment exist, to determine if the carrying value of our recorded goodwill is impaired.  We continually 
assess whether any indicators of impairment exist, and that assessment requires a significant amount of judgment.  
Events or circumstances that could trigger an impairment review include a significant adverse change in legal factors or 
in the business climate, unanticipated competition, significant changes in the manner of our use of the acquired assets or 
the strategy for our overall business, significant negative industry or economic trends, significant declines in our stock 
price for a sustained period or significant underperformance relative to expected historical or projected future cash flows 
or results of operations.  Any adverse change in these factors, among others, could have a significant effect on the 
recoverability of goodwill and could have a material effect on our consolidated financial statements.    

The goodwill impairment test is performed at the reporting unit level.  A reporting unit is an operating segment or 

one level below an operating segment (referred to as a “component”).  A component of an operating segment is a 
reporting unit if the component constitutes a business for which discrete financial information is available and 
management of the segment regularly reviews the operating results of that component.  When two or more components 
of an operating segment have similar economic characteristics, the components may be aggregated and deemed a single 
reporting unit.  An operating segment shall be deemed to be a reporting unit if all of its components are similar, if none 
of its components is a reporting unit, or if the segment comprises only a single component.  Insight has three reporting 
units, which are equivalent to our operating segments.     

We may first perform a qualitative assessment to determine whether it is more likely than not that the fair value of a 

reporting unit is less than its carrying value.  If it is concluded that this is the case, it is necessary to perform a 
quantitative two-step goodwill impairment test.  Otherwise, the two-step goodwill impairment test is not required.  In 
completing a quantitative test for a potential impairment of goodwill, we first compare the estimated fair value of each 
reporting unit in which the goodwill resides to its book value, including goodwill.  Management must apply judgment in 
determining the estimated fair value of our reporting units.  Multiple valuation techniques can be used to assess the fair 
value of the reporting unit, including the market and income approaches.  All of these techniques include the use of 
estimates and assumptions that are inherently uncertain.  Changes in these estimates and assumptions could materially 
affect the determination of fair value or goodwill impairment, or both.  These estimates and assumptions primarily 
include, but are not limited to, an appropriate control premium in excess of the market capitalization of the Company, 
future market growth, forecasted sales and costs and appropriate discount rates.  Due to the inherent uncertainty involved 
in making these estimates, actual results could differ from those estimates.  Management evaluates the merits of each 
significant assumption, both individually and in the aggregate, used to determine the fair value of the reporting units.  If 
the estimated fair value exceeds book value, goodwill is considered not to be impaired and no additional steps are 
necessary.  To ensure the reasonableness of the estimated fair values of our reporting units, we perform a reconciliation 
of our total market capitalization to the estimated fair value of all of our reporting units.   

If the fair value of the reporting unit is less than its book value, then we are required to perform the second step of 
the impairment analysis by comparing the carrying amount of the goodwill with its implied fair value.  In step two of the 
analysis, we utilize the fair value of the reporting unit computed in the first step to perform a hypothetical purchase price 
allocation to the fair value of the assets and liabilities of the reporting unit.  The difference between the fair value of the 
reporting unit calculated in step one and the fair value of the underlying assets and liabilities of the reporting unit is the 
implied fair value of the reporting unit’s goodwill.  Management must also apply judgment in determining the estimated 
fair value of these individual assets and liabilities and may include independent valuations of certain internally generated 
and unrecognized intangible assets, such as trademarks.  Management also evaluates the merits of each significant 
assumption, both individually and in the aggregate, used to determine the fair values of these individual assets and 
liabilities.  If the carrying amount of our goodwill exceeds the implied fair value of that goodwill, an impairment loss 
would be recognized in an amount equal to the excess.   

See further information on the carrying value of goodwill in Note 3 to the Consolidated Financial Statements in Part 

II, Item 8 of this report.   

Income Taxes 

Our effective tax rate includes the effect of undistributed foreign earnings for which no U.S. taxes have been 
provided because such earnings are planned to be reinvested indefinitely outside the United States.  If there are material 
changes in our estimates of cash, working capital and long-term investment requirements and it becomes apparent that 
some or all of the undistributed earnings of a subsidiary will need to be remitted in the foreseeable future, but U.S. 

23 

 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

income taxes have not been recognized by Insight, we would be required to reassess current and future income tax 
expense attributable to that subsidiary.  A determination that we will no longer assert indefinite reinvestment in one or 
more foreign jurisdictions could affect our assertion on our other foreign entities.  

We record a valuation allowance to reduce our deferred tax assets to the amount that is more likely than not to be 
realized.  We consider past operating results, future market growth, forecasted earnings, historical and projected taxable 
income, the mix of earnings in the jurisdictions in which we operate, prudent and feasible tax planning strategies and 
statutory tax law changes in determining the need for a valuation allowance.  If we were to determine that it is more 
likely than not that we would not be able to realize all or part of our net deferred tax assets in the future, an adjustment to 
the deferred tax assets would be charged to earnings in the period such determination is made.  Likewise, if we later 
determine that it is more likely than not that all or part of the net deferred tax assets would be realized, then all or part of 
the previously provided valuation allowance would be reversed.     

We establish liabilities for potentially unfavorable outcomes associated with uncertain tax positions taken on 

specific tax matters.  These liabilities are based on management’s assessment of whether a tax benefit is more likely 
than not to be sustained upon examination by tax authorities.  There may be differences between the anticipated and 
actual outcomes of these matters that may result in subsequent recognition or derecognition of a tax position based 
on all the available information at the time.  If material adjustments are warranted, it could affect our effective tax 
rate.   

Additional information about the valuation allowance and uncertain tax positions can be found in Note 11 to 

the Consolidated Financial Statements in Part II, Item 8 of this report. 

Contingencies  

From time to time, we are subject to potential claims and assessments from third parties.  We are also subject to various 

government agency, client and partner audits.  We continually assess whether or not such claims have merit and warrant 
accrual.  An accrual is made if it is both probable that a liability has been incurred and the amount of the loss can be 
reasonably estimated.  Such estimates are subject to change and may affect our results of operations and our cash flows.  
Additional information about contingencies can be found in Note 17 to the Consolidated Financial Statements in Part II, 
Item 8 of this report. 

RESULTS OF OPERATIONS 

The following table sets forth certain financial data as a percentage of net sales for the years ended December 31, 

2015, 2014 and 2013:   

Net sales.................................................................................................  
Costs of goods sold ................................................................................  
  Gross profit.......................................................................................  

Operating expenses: 
Selling and administrative expenses ....................................................  
Severance and restructuring expenses ..................................................   
  Earnings from operations .................................................................   
Non-operating expense, net ...................................................................   
  Earnings before income taxes ...........................................................   
Income tax expense ...............................................................................   

2015 
100.0% 
86.7 
13.3 

  2014 

100.0% 
86.6 
13.4 

2013 

100.0% 
86.4 
13.6 

10.9 
0.0 
2.4 
0.2 
2.2 
0.8 

10.8 
0.1 
2.5 
0.2 
2.3 
0.9 

11.0 
0.2 
2.4 
0.2 
2.2 
0.8 

  Net earnings .....................................................................................               1.4% 

              1.4% 

              1.4% 

24 

 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
 
 
 
 
   
 
   
   
 
   
   
 
 
 
 
   
   
  
   
   
   
   
   
   
   
   
   
 
 
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

2015 Compared to 2014 

Net Sales.  Net sales increased 1%, or $56.9 million, in 2015 compared to 2014.  Our net sales by operating segment 

for 2015 and 2014 were as follows (dollars in thousands): 

North America .............................................
EMEA ..........................................................
APAC ..........................................................
Consolidated ................................................

2015 
$  3,823,528 
    1,371,137 
178,425 
$  5,373,090 

2014 
$  3,562,726 
    1,539,968 
213,535 
$  5,316,229 

  % Change 
  7%
  (11%)
(16%)
1%

Net sales in North America increased 7%, or $260.8 million, in 2015 compared to 2014.  Net sales of hardware, 
software and services increased 7%, 5% and 20%, respectively, year over year.  Net sales in the hardware category were 
up due to higher sales of client devices and networking and server products to large enterprise and public sector clients, 
including server sales resulting from the end of life of Microsoft Windows Server 2003 and the completion of a number 
of multi-quarter network deployments during 2015.  Software sales comparisons reflect growth driven from stronger 
demand for business productivity and security solutions, particularly in the public sector, where we added new clients 
and continued to grow our existing portfolio.  Services sales improved with additional consulting services engagements 
and technical deployments performed during 2015, reflecting the benefits of expanding our solutions capabilities, 
including the acquisition of BlueMetal in the fourth quarter of 2015.   

Net sales in EMEA decreased 11%, or $168.8 million, in U.S. dollars, in 2015 compared to 2014.  Excluding the 
effects of foreign currency movements, net sales increased 2% compared to the prior year.  Net sales of services were up 
9% year over year, while net sales of hardware and software were down 7% and 14%, respectively, year to year, all in 
U.S. dollars.  Excluding the effects of foreign currency movements, net sales of services, hardware and software 
increased 24%, 2% and 1%, respectively, year over year.  The increase in services net sales was due primarily to 
increased sales of Cloud solutions and third-party services to new and existing clients across the region.  The increase in 
hardware net sales (excluding the effects of foreign currency movements) was due primarily to higher volume in sales 
with our corporate and public sector clients, with year over year growth most notably in the server hardware category.  
The increase in software net sales (excluding the effects of foreign currency movements) was driven by higher volume 
with our public sector and service provider clients, primarily for business productivity solutions, earlier in the year, offset 
by the effect of certain large software transactions in the fourth quarter of the prior year that did not recur in 2015.    

Net sales in APAC decreased 16%, or $35.1 million, in 2015 compared to 2014.  Excluding the effects of foreign 

currency movements, net sales decreased 5% compared to the prior year due to lower volume as a result of a softer 
economy and a higher mix of software maintenance sales, which are recorded net of related costs within the net sales line 
item of our financial statements, during 2015 compared to 2014.     

Net sales by category for North America, EMEA and APAC were as follows for 2015 and 2014: 

Sales Mix 
   Hardware ..................  
   Software ....................  
   Services .....................  

North America 

2015 

2014 

EMEA 

APAC 

2015 

2014 

2015 

2014 

61% 
32% 
7% 
100% 

61%  
33%  
6% 
100% 

39% 
58% 
3% 
100% 

37%  
61%  
2% 
100% 

8% 
89%     
3% 
100%     

6%
  91%
3%
100% 

25 

 
 
 
 
 
   
 
   
 
   
   
 
 
 
 
 
   
 
 
 
 
 
 
 
  
 
  
  
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

Gross Profit.  Gross profit increased 1%, or $3.9 million, in 2015 compared to 2014, with gross margin decreasing 

approximately 10 basis points to 13.3% of net sales.  Our gross profit and gross profit as a percent of net sales by 
operating segment for 2015 and 2014 were as follows (dollars in thousands): 

North America ............................................  $  501,563 
    186,287 
EMEA ......................................................... 
APAC .......................................................... 
28,482 
Consolidated ...............................................  $  716,332 

2015 

% of Net 

      Sales 
13.1% 
13.6% 
16.0% 
13.3% 

2014 
$  477,447 
    199,916 
35,040 
$  712,403 

% of Net 

      Sales 
13.4%
13.0% 
16.4% 
13.4%

North America’s gross profit in 2015 increased 5% compared to 2014, but as a percentage of net sales, gross margin 

decreased by approximately 30 basis points year to year.  The decline in gross margin was due primarily to a 21 basis 
point decrease in margin contributed by agency fees from enterprise software agreements due primarily to partner 
program changes and a 20 basis point decrease in product margin, which includes partner funding and freight.  The 
decrease in product margin reflects a higher mix of device sales to large enterprise and public sector clients at lower 
margins, as well as the negative effect on the year over year comparison of a reduction in costs of goods sold in the prior 
year of approximately $4.1 million associated with the settlement or recovery of previously disputed sales tax amounts 
during 2014.  These decreases in margin were partially offset by a 17 basis point increase in sales of higher margin 
services. 

EMEA’s gross profit decreased 7% in U.S. dollars in 2015 compared to 2014.  Excluding the effects of foreign 
currency movements, gross profit was up 6% compared to the prior year.  As a percentage of net sales, gross margin 
increased by approximately 60 basis points year over year.  The increase in gross margin was due primarily to a 49 basis 
point increase in product margin, which includes partner funding and freight, and a 12 basis point increase in sales of 
higher margin services.  The primary driver of the increase in product margin during 2015 compared to 2014 was the 
favorable effect of certain large, low margin software transactions in the prior year period that did not recur in 2015.       

APAC’s gross profit decreased 19% in 2015 compared to 2014.  Excluding the effects of foreign currency 

movements, gross profit decreased 7% compared to the prior year.  As a percentage of net sales, gross margin decreased 
by approximately 40 basis points, due primarily to a 69 basis point decrease in margin driven by lower fees from 
enterprise software agreements resulting from partner program changes.  This decrease in margin was partially offset by 
a 21 basis point increase in sales of higher margin services.   

Operating Expenses.  

Selling and Administrative Expenses.  Selling and administrative expenses increased 1%, or $7.9 million, in 2015 
compared to 2014.  Selling and administrative expenses increased approximately 10 basis points as a percentage of net 
sales in 2015 compared to 2014.  Selling and administrative expenses as a percent of net sales by operating segment for 
2015 and 2014 were as follows (dollars in thousands): 

North America .............................................  $ 
EMEA ......................................................... 
APAC .......................................................... 
Consolidated ...............................................  $ 

2015 

396,603 
165,879 
22,424 
584,906 

  % of Net 
    Sales 
10.4% 
12.1% 
12.6% 
10.9% 

2014 
372,936 
178,816 
25,215 
576,967 

$ 

$ 

  % of Net 
  Sales 
10.5% 
11.6% 
11.8% 
10.8%

North America’s selling and administrative expenses increased 6%, or $23.7 million, in 2015 compared to 2014, but, 
as a percentage of net sales, selling and administrative expenses decreased approximately 10 basis points to 10.4% of net 
sales in 2015.  As discussed in Note 10 to the Consolidated Financial Statements in Part II, Item 8 of this report, our 
results for 2015 and 2014 include non-cash charges of $800,000 and $5.2 million, respectively, to reduce the carrying 
amount of our owned real estate in Bloomingdale, Illinois that is currently held for sale to its estimated fair value less 
costs to sell.  Additionally, salaries and wages and contract labor increased $15.2 million year over year due to 
investments in sales and services personnel, variable compensation increased approximately $6.3 million year over year 
as a result of improved net sales and gross profit performance and teammate-related expenses increased $2.5 million year 
over year due primarily to an increase in healthcare benefit costs due to increased claims under self-insured programs.   

26 

 
 
 
 
   
 
 
   
 
   
   
 
 
 
 
 
 
 
 
   
 
 
   
 
   
   
   
   
 
 
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

EMEA’s selling and administrative expenses decreased 7%, or $12.9 million, in 2015 compared to 2014, but, as a 

percentage of net sales, selling and administrative expenses increased approximately 50 basis points to 12.1% of net 
sales in 2015.  Excluding the effects of foreign currency movements, selling and administrative expenses increased 5% 
compared to the prior year.  The increase was primarily driven by higher salaries and wages from investments in sales 
and services related headcount to support services and Cloud growth across the region. 

APAC’s selling and administrative expenses decreased 11%, or $2.8 million, in 2015 compared to 2014, but, as a 

percentage of net sales, selling and administrative expenses increased approximately 80 basis points to 12.6% of net 
sales in 2015.  Excluding the effects of foreign currency movements, selling and administrative expenses increased 3% 
compared to the prior year.  The year over year increase is primarily driven by higher salaries and wages from an 
increase in teammate-related expenses, partially offset by lower variable compensation based on net sales and gross 
profit performance year to year. 

Severance and Restructuring Expenses.  During 2015, North America and EMEA recorded severance expense, net 

of adjustments, totaling $1.1 million and $3.8 million, respectively, related to a continued review of resource needs in 
North America and additional restructuring activities in EMEA.  In North America and EMEA, $1.5 million and $4.0 
million, respectively, in new severance costs were offset by $418,000 and $182,000, respectively, of adjustments to prior 
severance accruals due to changes in estimates during 2015.  During 2014, North America, EMEA and APAC recorded 
severance expense, net of adjustments, totaling $971,000, $3.4 million and $106,000, respectively.  In North America 
and EMEA, $1.5 million and $3.9 million, respectively, in new severance costs were offset by $492,000 and $531,000, 
respectively, of adjustments to prior severance accruals due to changes in estimates during 2014.  See Note 8 to the 
Consolidated Financial Statements in Part II, Item 8 of this report for further discussion of severance and restructuring 
activities.   

Non-Operating (Income) Expense. 

Interest Income.  Interest income for 2015 and 2014 was generated from interest earned on cash and cash equivalent 

bank balances.  The decrease in interest income year to year is primarily due to lower average interest-bearing cash and 
cash equivalent balances and lower interest rates earned on such balances during 2015. 

Interest Expense.  Interest expense primarily relates to borrowings under our financing facilities and imputed 
interest under our inventory financing facility.  Interest expense increased 20% in 2015 compared to 2014 due primarily 
to higher average daily balances under our inventory financing facility in 2015 compared to 2014, resulting in an 
increase in imputed interest under the facility from $2.4 million in 2014 to $3.4 million in 2015.  For a description of our 
various financing facilities, see Notes 5 and 6 to the Consolidated Financial Statements in Part II, Item 8 of this report.      

Net Foreign Currency Exchange Gains/Losses.  These gains/losses result from foreign currency transactions, 
including foreign currency derivative contracts and intercompany balances that are not considered long-term in nature.  
The change in net foreign currency exchange gains/losses is due primarily to the underlying changes in the applicable 
exchange rates, partially mitigated by our use of foreign exchange forward contracts to offset the effects of fluctuations 
in foreign currencies on certain of our non-functional currency assets and liabilities.   

Other Expense, Net.  Other expense, net, consists primarily of bank fees associated with our cash management 

activities.   

Income Tax Expense.  Our effective tax rate for 2015 was 36.4% compared to 39.1% in 2014.  The decrease in the 
tax rate from 2014 to 2015 was primarily due to reduced losses in certain foreign jurisdictions in 2015, resulting in less 
of an increase in the valuation allowance for deferred tax assets related to these foreign operating losses.  The effective 
tax rate in 2015 was higher than the federal statutory rate of 35.0% primarily due to state taxes in the United States as 
well as the increases in the valuation allowances in certain foreign jurisdictions.  These increases in our effective tax rate 
in 2015 were offset partially by lower taxes on earnings in foreign jurisdictions.  See Note 11 to the Consolidated 
Financial Statements in Part II, Item 8 of this report for further discussion of income tax expense. 

27 

 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
   
 
 
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

2014 Compared to 2013 

Net Sales.  Net sales increased 3%, or $171.9 million, in 2014 compared to 2013.  Our net sales by operating 

segment for 2014 and 2013 were as follows (dollars in thousands): 

North America .............................................
EMEA ..........................................................
APAC ..........................................................
Consolidated ................................................

2014 
$  3,562,726 
    1,539,968 
213,535 
$  5,316,229 

2013 
$  3,470,760 
    1,469,174 
204,413 
$  5,144,347 

  % Change 
  3%
  5%
4%
3%

Net sales in North America increased 3%, or $92.0 million, in 2014 compared to 2013.  Net sales of hardware, 
software and services increased 2%, 4% and 1%, respectively, year over year.  Hardware sales grew sequentially in each 
of the last three quarters of 2014, ending the year with strong growth in sales of notebooks and desktops and in server 
sales as we helped clients address outdated server technology related to the end of life of Microsoft Windows Server 
2003.  Software sales followed typical seasonal trends during 2014 with growth driven from stronger demand for 
business continuity and virtualization solutions.  Services sales improved with additional consulting and technical 
services engagements performed during 2014.   

Net sales in EMEA increased 5%, or $70.8 million, in U.S. dollars, in 2014 compared to 2013.  Excluding the 
effects of foreign currency movements, net sales increased 3% compared to 2013.  Net sales of hardware and services 
were up 14% and 7%, respectively, year over year, while net sales of software were flat year over year.  Excluding the 
effects of foreign currency movements, net sales of hardware and services increased 9% and 5%, respectively, while net 
sales of software were relatively flat year over year.  The increase in hardware sales was due to higher volume with all of 
our client groups, particularly public sector and mid-market clients.  The increase in net sales of services was due 
primarily to new client engagements and higher volume with existing clients.    

Net sales in APAC increased 4%, or $9.1 million, in U.S. dollars, in 2014 compared to 2013.  Excluding the effects 

of foreign currency movements, net sales increased 10% compared to 2013 due to higher volume with mid-market and 
public sector clients as well as lower software maintenance sales, which are recorded net of related costs within the net 
sales line item of our financial statements, during 2014 compared to 2013.     

Net sales by category for North America, EMEA and APAC were as follows for 2014 and 2013: 

Sales Mix 
   Hardware ..................  
   Software ....................  
   Services .....................  

North America 

2014 

2013 

EMEA 

APAC 

2014 

2013 

2014 

2013 

61% 
33% 
6% 
100% 

61%  
33%  
6% 
100% 

37% 
61% 
2% 
100% 

34%  
64%  
2% 
100% 

6% 
91%     
3% 
100%     

3%
  94%
3%
100% 

Gross Profit.  Gross profit increased 2%, or $13.5 million, in 2014 compared to 2013, with gross margin decreasing 

approximately 20 basis points to 13.4% of net sales.  Our gross profit and gross profit as a percent of net sales by 
operating segment for 2014 and 2013 were as follows (dollars in thousands): 

North America ............................................  $  477,447 
    199,916 
EMEA ......................................................... 
APAC .......................................................... 
35,040 
Consolidated ...............................................  $  712,403 

2014 

% of Net 

      Sales 
13.4% 
13.0% 
16.4% 
13.4% 

2013 
$  472,187 
    191,324 
35,376 
$  698,887 

% of Net 

      Sales 
13.6%
13.0% 
17.3% 
13.6%

North America’s gross profit in 2014 increased 1% compared to 2013, but as a percentage of net sales, gross margin 

decreased by approximately 20 basis points year to year.  The decline in gross margin was due primarily to a 38 basis 
point decrease in margin contributed by agency fees from enterprise software agreements due primarily to partner 
program changes.  The decrease in margin was partially offset by an 8 basis point increase in sales of higher margin 

28 

 
 
 
 
 
 
   
 
   
   
   
 
 
 
 
 
   
   
 
 
 
 
 
  
 
  
  
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
   
   
 
 
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

services and a 7 basis point increase in product margin, which includes partner funding and freight.  The increase in 
product margin reflects a reduction in costs of goods sold of approximately $4.1 million associated with the settlement or 
recovery of previously disputed sales tax amounts during 2014. 

EMEA’s gross profit increased 4% in U.S. dollars in 2014 compared to 2013.  Excluding the effects of foreign 
currency movements, gross profit was up 2% compared to 2013.  As a percentage of net sales, gross margin remained 
flat at 13.0% year over year.  A decrease in margin resulting from lower fees from enterprise software agreements of 14 
basis points due to partner program changes and a decrease in software product margin of 13 basis points were partially 
offset by a 16 basis point increase in sales of higher margin services.  Year over year increases in hardware product 
margin during 2014 compared to 2013 were offset by decreases in partner funding resulting from software partner 
program changes year to year.       

APAC’s gross profit decreased 1% in 2014 compared to 2013.  Excluding the effects of foreign currency 
movements, gross profit increased 3% compared to 2013.  As a percentage of net sales, gross margin decreased by 
approximately 90 basis points, due primarily to an 88 basis point decrease in margin driven by lower fees from enterprise 
software agreements resulting from partner program changes.   

Operating Expenses.  

Selling and Administrative Expenses.  Selling and administrative expenses increased 2%, or $12.1 million, in 2014 

compared to 2013.  Selling and administrative expenses decreased approximately 20 basis points as a percentage of net 
sales in 2014 compared to 2013.  Selling and administrative expenses as a percent of net sales by operating segment for 
2014 and 2013 were as follows (dollars in thousands): 

North America .............................................  $ 
EMEA ......................................................... 
APAC .......................................................... 
Consolidated ...............................................  $ 

2014 

372,936 
178,816 
25,215 
576,967 

  % of Net 
    Sales 
10.5% 
11.6% 
11.8% 
10.8% 

2013 
362,380 
178,012 
24,518 
564,910 

$ 

$ 

  % of Net 
  Sales 
10.4% 
12.1% 
12.0% 
11.0%

North America’s selling and administrative expenses increased 3%, or $10.6 million, in 2014 compared to 2013, 
and, as a percentage of net sales, selling and administrative expenses increased approximately 10 basis points to 10.5% 
of net sales in 2014.  As discussed in Note 10 to the Consolidated Financial Statements in Part II, Item 8 of this report, 
our results for 2014 include non-cash charges of $5.2 million, including an impairment loss of $4.6 million and 
accelerated depreciation of $620,000, to reduce the carrying amount of our owned real estate in Bloomingdale, Illinois 
that is currently held for sale to its then estimated fair value less costs to sell.  Additionally, salaries and wages and 
contract labor increased $4.7 million year over year due to planned investments in our sales organization, including the 
addition of over 160 teammates in North America focused on services, software, key vertical markets and field sales in 
core geographic markets, and teammate benefit expenses increased approximately $3.6 million year over year due to 
higher healthcare costs in 2014.  These increases in selling and administrative expenses were partially offset by reduced 
spending in other expense categories, such as professional services, which declined $2.7 million during 2014 compared 
to 2013.     

EMEA’s selling and administrative expenses increased less than 1%, or $804,000, in 2014 compared to 2013, and, 

as a percentage of net sales, selling and administrative expenses decreased approximately 50 basis points to 11.6% of net 
sales for 2014.  Excluding the effects of foreign currency movements, selling and administrative expenses decreased 2% 
compared to 2013.  Higher variable compensation expense on increased gross profit and investments to support services 
and Cloud growth initiatives were more than offset by a decrease in support salaries and wages due to restructuring 
actions in prior periods. 

APAC’s selling and administrative expenses increased 3%, or $697,000, in 2014 compared to 2013, and, as a 
percentage of net sales, selling and administrative expenses decreased approximately 20 basis points to 11.8% of net 
sales in 2014.  Excluding the effects of foreign currency movements, selling and administrative expenses increased 9% 
compared to 2013.  The year over year increase was primarily due to increases in variable compensation and expenses 
resulting from our investments in the new IT system in the region. 

29 

 
 
 
 
 
 
 
 
   
 
 
   
 
   
   
   
   
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

Severance and Restructuring Expenses.  During 2014, North America, EMEA and APAC recorded severance 
expense, net of adjustments, totaling $971,000, $3.4 million and $106,000, respectively, related to a continued review of 
resource needs in North America and additional restructuring activities in EMEA.  In North America and EMEA, $1.5 
million and $3.9 million, respectively, in new severance costs were offset by $492,000 and $531,000, respectively, of 
adjustments to prior severance accruals due to changes in estimates during 2014.  During 2013, North America and 
EMEA recorded severance expense, net of adjustments, of $3.3 million and $9.4 million, respectively.  See Note 8 to the 
Consolidated Financial Statements in Part II, Item 8 of this report for further discussion of severance and restructuring 
activities.   

Non-Operating (Income) Expense. 

Interest Income.  Interest income for 2014 and 2013 was generated from interest earned on cash and cash equivalent 

bank balances.  The decrease in interest income year to year is primarily due to lower average interest-bearing cash and 
cash equivalent balances and lower interest rates earned on such balances during 2014. 

Interest Expense.  Interest expense primarily relates to borrowings under our financing facilities and imputed 
interest under our inventory financing facility.  Interest expense decreased 5% in 2014 compared to 2013 due primarily 
to lower average daily balances on our debt facilities in 2014 compared to 2013.  Imputed interest under our inventory 
financing facility was $2.4 million in 2014, compared to $2.5 million in 2013.  For a description of our various financing 
facilities, see Notes 5 and 6 to the Consolidated Financial Statements in Part II, Item 8 of this report.      

Net Foreign Currency Exchange Gains/Losses.  These gains/losses result from foreign currency transactions, 
including foreign currency derivative contracts and intercompany balances that are not considered long-term in nature.  
The change in net foreign currency exchange gains/losses is due primarily to the underlying changes in the applicable 
exchange rates, mitigated by our use of foreign exchange forward contracts to partially offset the effects of fluctuations 
in foreign currencies on certain of our non-functional currency assets and liabilities.   

Other Expense, Net.  Other expense, net, consists primarily of bank fees associated with our cash management 

activities.   

Income Tax Expense.  Our effective tax rate for 2014 was 39.1% compared to 38.0% for 2013.  The increase in the 

tax rate from 2013 to 2014 was primarily due to higher losses in certain foreign jurisdictions in 2014, resulting in an 
increase in the valuation allowance for deferred tax assets related to these foreign operating losses, and the recognition of 
certain tax benefits related to the re-measurement or settlement of specific uncertain tax positions during 2013, which 
decreased the prior year rate, offset partially by lower taxes on earnings in foreign jurisdictions.  The effective tax rate in 
2014 was higher than the federal statutory rate of 35.0% primarily due to these increases in the valuation allowances and 
to state taxes in the United States.  These increases in our effective tax rate in 2014 were offset partially by lower taxes 
on earnings in foreign jurisdictions.  See Note 11 to the Consolidated Financial Statements in Part II, Item 8 of this 
report for further discussion of income tax expense. 

Liquidity and Capital Resources 

The following table sets forth certain consolidated cash flow information for 2015, 2014 and 2013 (in thousands): 

 2015 

2014 

2013 

Net cash provided by operating activities .....................  $ 
Net cash used in investing activities ............................. 
Net cash used in financing activities ............................. 
Foreign currency exchange effect on cash and cash 

equivalent balances ................................................ 
Increase (decrease) in cash and cash equivalents .......... 
Cash and cash equivalents at beginning of year ........... 
Cash and cash equivalents at end of year ......................  $ 

180,510 
(57,637) 
(82,736) 

(16,683) 
23,454 
164,524 
187,978 

$ 

$ 

110,319 
(7,511) 
(48,530) 

(16,571) 
37,707 
126,817 
164,524 

$ 

$ 

76,066
(19,024)
(75,711)

(6,633)
(25,302)
152,119
126,817

30 

 
 
 
 
 
 
 
 
  
 
 
 
   
 
 
 
 
 
 
   
 
   
 
   
 
   
   
   
   
   
   
 
   
 
   
 
   
   
   
   
   
   
   
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

Cash and Cash Flow 

Our primary uses of cash during 2015 were to fund working capital requirements, repurchase shares of our common 
stock, acquire BlueMetal and fund capital expenditures.  Operating activities provided $180.5 million in cash in 2015, a 
64% increase from 2014.  The 2015 results are affected by a single significant receivable collected from a client in the 
fourth quarter of 2015 for which the related payment to the supplier was due and paid in January 2016, as discussed in 
more detail below.  We had net combined borrowings on our long-term debt facilities of $28.0 million during 2015.  We 
repurchased $91.8 million of our common stock and acquired BlueMetal for $44.2 million, net of cash acquired.  Capital 
expenditures were $13.4 million in 2015, a 34% increase from 2014, reflecting higher IT investments year over year.  
Cash and cash equivalent balances in 2015 were negatively affected by $16.7 million as a result of foreign currency 
exchange rates, compared to a negative effect of $16.6 million in 2014. 

We anticipate that cash flows from operations, together with the funds available under our financing facilities, will 

be adequate to support our presently anticipated cash and working capital requirements for operations as well as other 
strategic investments over the next 12 months.  We currently do not intend nor foresee a need to repatriate any foreign 
undistributed earnings.  We expect existing domestic cash and cash flows from operations to continue to be sufficient to 
fund our domestic operating cash activities and cash commitments for investing and financing activities, such as capital 
expenditures and debt repayments, for at least the next 12 months.  

Net cash provided by operating activities.  Cash flows from operating activities reflect our net earnings, adjusted for 
non-cash items such as depreciation, amortization, stock-based compensation expense and write-offs and write-downs of 
assets, as well as changes in asset and liability balances.  In 2015, the increases in accounts receivable and accounts 
payable reflect increased sales and associated costs of goods sold, respectively, in 2015 compared to 2014.  However, the 
2015 results are also affected by the single significant receivable collected from a client in the fourth quarter of 2015 for 
which the payment to the supplier was due and paid in January 2016, noted previously.  The increase in other assets was 
primarily a result of our deferral of costs for certain payments made or payable to partners at December 31, 2015, in 
advance of our being able to recognize the related revenue.  As a result, cash flows from operating activities in 2015 
exceeded our historical average annual cash flow generation of $80 million to $120 million.     

In 2014, the increases in accounts receivable and accounts payable reflect increased sales and associated costs of 

goods sold, respectively, in 2014 compared to 2013.  The increase in inventories is primarily attributable to an increase 
in inventory levels at December 31, 2014, to support specific client engagements as well as to hardware sale transactions 
in transit to clients as of December 31, 2014 such that delivery was not deemed to have occurred until the product was 
received by the client in early January 2015.  The decrease in accrued expenses and other liabilities in 2014 was 
primarily due to the relative timing of sales tax and VAT payments year over year. 

In 2013, the decreases in accounts receivable and accounts payable reflect the effect of a single significant sale 
transacted with a public sector client late in December 2012.  The increase in other assets in 2013 was primarily a result 
of our deferral of costs for certain payments made or payable to partners at December 31, 2013, in advance of our being 
able to recognize the related revenue. 

Our consolidated cash flow operating metrics for the quarters ended December 31, 2015, 2014 and 2013 are as 

follows:  

Days sales outstanding in ending accounts receivable (“DSOs”) (a) ....................   
Days inventory outstanding (“DIOs”) (b) .............................................................   
Days purchases outstanding in ending accounts payable (“DPOs”) (c) ................   
Cash conversion cycle (days) (d) ..........................................................................   

2015 
87
10
(77) 
20 

2014 
83 
9 
(68) 
24 

2013 
83
8
(64) 
27 

(a)  Calculated as the balance of accounts receivable, net at the end of the period divided by daily net sales.  Daily net 

sales is calculated as net sales for the quarter divided by 92 days. 

(b)  Calculated as average inventories (excluding inventories not available for sale) divided by daily costs of goods sold.  

Average inventories is calculated as the sum of the balances of inventories at the beginning of the period plus 
inventories at the end of the period divided by two.  Daily costs of goods sold is calculated as costs of goods sold for 
the quarter divided by 92 days. 

31 

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
     
   
   
   
   
   
     
   
     
   
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

(c)  Calculated as the sum of the balances of accounts payable – trade and accounts payable – inventory financing 

facility at the end of the period divided by daily costs of goods sold.  Daily costs of goods sold is calculated as costs 
of goods sold for the quarter divided by 92 days. 

(d)  Calculated as DSOs plus DIOs, less DPOs. 

Our cash conversion cycle was 20 days in the fourth quarter ended December 31, 2015, a decrease of four days from 
the fourth quarter of 2014, due primarily to an increase in DPOs in North America driven by a single significant payment 
to a supplier that was due and paid in January 2016, after the resolution of certain invoicing issues with the supplier.  
Although we did not pay the supplier until after year-end, we collected on the accounts receivable from the client in the 
fourth quarter of 2015 under normal credit terms.     

Our cash conversion cycle was 24 days in the fourth quarter ended December 31, 2014, an improvement of three 
days from the fourth quarter of 2013, due primarily to higher DPOs in North America driven by the timing of payments 
to suppliers during the quarter ended December 31, 2014 offset by a one day increase in DIOs due to the increase in 
inventories discussed above.     

Our cash conversion cycle was 27 days in the fourth quarter ended December 31, 2013, up three days from the 

fourth quarter of 2012, due primarily to lower DPOs in North America driven by the timing of payments to suppliers 
during the quarter ended December 31, 2013.  The year to year decreases in both DSOs and DPOs reflect the effect of a 
single significant sale transacted with a public sector client late in December 2012.   

We expect that cash flow from operations will be used, at least partially, to fund working capital as we typically pay 
our partners on average terms that are shorter than the average terms we grant to our clients in order to take advantage of 
supplier discounts.  We intend to use cash generated in 2016 in excess of working capital needs to repurchase shares of 
our common stock and support our capital expenditures for the year and to pay down our debt balances.  We also may 
use cash to fund potential acquisitions to add select capabilities.  

Net cash used in investing activities.  Capital expenditures of $13.4 million, $10.0 million and $19.0 million in 
2015, 2014 and 2013, respectively, were primarily related to technology and facility enhancements.  We expect total 
capital expenditures in 2016 to be between $10.0 million and $15.0 million, primarily for technology and facility related 
upgrade projects. 

During 2015, we acquired BlueMetal for $44.2 million, net of cash acquired.   

Net cash used in financing activities.  During 2015, we had net combined borrowings on our long-term debt under 

our senior revolving credit facility (“revolving facility”) and our accounts receivable securitization facility (“ABS 
facility”) of $28.0 million and made net repayments under our inventory financing facility of $16.5 million.  In 2015, we 
also funded $91.8 million of repurchases of our common stock.  During 2014, we had net combined repayments on our 
long-term debt under our revolving facility and our ABS facility of $5.5 million and had net borrowings under our 
inventory financing facility of $7.5 million.  In 2014, we also funded $50.4 million of repurchases of our common stock.  
During 2013, we had net combined repayments on our revolving facility and our ABS facility of $13.5 million and had 
net repayments under our inventory financing facility of $1.6 million.  In 2013, we funded $57.8 million of repurchases 
of our common stock.           

Financing Facilities 

As of December 31, 2015, our long-term debt balance consisted of $89.0 million outstanding under our $200.0 
million ABS facility and no amounts outstanding under our $350.0 million revolving facility.  As of December 31, 2015, 
the current portion of our long-term debt relates solely to our capital lease and other financing obligations.  Our objective 
is to pay our debt balances down while retaining adequate cash balances to meet overall business objectives. 

While the ABS facility has a stated maximum amount, the actual availability under the ABS facility is limited by the 

quantity and quality of the underlying accounts receivable.  As of December 31, 2015, qualified receivables were 
sufficient to permit access to the full $200.0 million, of which $89.0 million was outstanding at December 31, 2015.  

Our consolidated debt balance that can be outstanding at the end of any fiscal quarter under our revolving facility 
and our ABS facility is limited by certain financial covenants, particularly a maximum leverage ratio.  The maximum 

32 

 
 
 
 
 
 
 
 
 
   
 
 
 
 
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

leverage ratio is calculated as aggregate debt outstanding divided by the sum of the Company’s trailing twelve month net 
earnings (loss) plus (i) interest expense, excluding non-cash imputed interest on our inventory financing facility, (ii) 
income tax expense (benefit), (iii) depreciation and amortization, (iv) non-cash stock-based compensation and (v) 
extraordinary or non-recurring non-cash losses or expenses (“adjusted earnings”).  The maximum leverage ratio 
permitted under the agreements is 2.75 times trailing twelve-month adjusted earnings.  We anticipate that we will be in 
compliance with our maximum leverage ratio requirements over the next four quarters.  However, a significant drop in 
the Company’s adjusted earnings would limit the amount of indebtedness that could be outstanding at the end of any 
fiscal quarter to a level that would be below the Company’s consolidated maximum facility amounts.  Based on the 
maximum permitted leverage ratio as of December 31, 2015, the Company’s debt balance that could have been 
outstanding under our revolving facility and our ABS facility was reduced from the maximum borrowing capacity of 
$550.0 million to $469.3 million, of which $89.0 million was outstanding at December 31, 2015. 

Our revolving facility and our ABS facility contain various covenants customary for transactions of this type, 

including limitations on the payment of dividends and the requirement that we comply with maximum leverage, 
minimum fixed charge and minimum asset coverage ratio requirements and meet monthly, quarterly and annual 
reporting requirements.  If we fail to comply with these covenants, the lenders would be able to demand payment within 
a specified period of time.  At December 31, 2015, we were in compliance with all such covenants.  Further, the terms of 
the ABS facility identify various circumstances that would result in an “amortization event” under the facility.  At 
December 31, 2015, no such “amortization event” had occurred. 

Notes 5 and 6 to the Consolidated Financial Statements in Part II, Item 8 of this report also include: a description of 

our financing facilities; amounts outstanding; amounts available and weighted average borrowings and interest rates 
during the year.  

Undistributed Foreign Earnings 

Cash and cash equivalents held by foreign subsidiaries are generally subject to U.S. income taxation upon 

repatriation to the United States.  We do not provide for U.S. income taxes on the undistributed earnings of those of our 
foreign subsidiaries where earnings are reinvested and, in the opinion of management, will continue to be reinvested 
indefinitely outside of the United States.  As of December 31, 2015, we had approximately $158.8 million in cash and 
cash equivalents in certain of our foreign subsidiaries where we consider undistributed earnings of these foreign 
subsidiaries to be permanently reinvested.  As of December 31, 2015, the majority of our foreign cash resides in the 
Netherlands, Canada, Australia and the United Kingdom.  Certain of these cash balances will be remitted to the United 
States by paying down intercompany payables generated in the ordinary course of business.  This repayment would not 
change our policy to indefinitely reinvest earnings of our foreign subsidiaries.  The undistributed earnings of foreign 
subsidiaries that are deemed to be indefinitely invested outside of the United States were approximately $88.9 million at 
December 31, 2015, compared to $79.6 million at the end of 2014.  We intend to use undistributed earnings for general 
business purposes in the foreign jurisdictions as well as to fund our capital expenditures and potential acquisitions.  

Off-Balance Sheet Arrangements  

We have entered into off-balance sheet arrangements, which include guaranties and indemnifications.  The 

guaranties and indemnifications are discussed in Note 17 to the Consolidated Financial Statements in Part II, Item 8 of 
this report.  We believe that none of our off-balance sheet arrangements have, or are reasonably likely to have, a material 
current or future effect on our financial condition, sales or expenses, results of operations, liquidity, capital expenditures 
or capital resources.   

33 

 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

Contractual Obligations  

At December 31, 2015, our contractual obligations for continuing operations were as follows (in thousands): 

Long-term debt (a) .........................................    $   89,000 
Capital lease and other financing 

  Total  

Payments due by period 

  Less than
  1 Year  
- 
  $ 

     1-3 
    Years  
$ 

89,000 

     3-5 
  Years  
  $ 

- 

 More than 5 
  Years  
  $ 

- 

obligations, including interest payments ...     
1,538 
Inventory financing facility (b) ......................     
106,327 
69,469 
Operating lease obligations ...........................     
Severance and restructuring obligations (c) ...     
3,488 
Other contractual obligations (d) ....................     
10,223 
Total ..............................................................    $  280,045 

1,538 
106,327 
12,299 
3,488 
2,703 
  $  126,355 

- 
- 
22,352 
- 
3,204 
  $   114,556 

- 
- 
17,095 
- 
1,474 
18,569 

  $ 

- 
- 
17,723 
- 
2,842 
20,565 

$ 

(a)  Reflects the $89.0 million outstanding at December 31, 2015 under our ABS facility as due in June 2017, the date 
at which the facility matures.  See further discussion in Note 6 to the Consolidated Financial Statements in Part II, 
Item 8 of this report.  

(b)  As of December 31, 2015, this amount has been included in our contractual obligations table above as being due in 
less than 1 year due to the 30- to 60-day stated vendor terms.  See further discussion in Note 5 to the Consolidated 
Financial Statements in Part II, Item 8 of this report.   

(c)  As a result of approved severance and restructuring plans, we expect future cash expenditures related to employee 

termination benefits.  See further discussion in Note 8 to the Consolidated Financial Statements in Part II, Item 8 
of this report. 

(d)  The table above includes: 

I.  Estimated interest payments of $1.4 million in 2016 and $712,000 in the first six months of 2017, based 
on the current debt balance at December 31, 2015 of $89.0 million under our ABS facility, multiplied by 
the weighted average interest rate for the year ended December 31, 2015 of 1.6% per annum.  

II.  Amounts totaling $573,000 through 2018 for other contractual obligations. 
III.  We estimate that we will owe $7.5 million in future years in connection with the obligations to perform 

asset-retirement activities that are conditional on a future event. 

The table above excludes $3.0 million of unrecognized tax benefits, including $296,000 related to accrued interest, 

as we are unable to reasonably estimate the ultimate amount or timing of settlement.  See further discussion in Note 11 to 
the Consolidated Financial Statements in Part II, Item 8 of this report. 

Although we set purchase targets with our partners tied to the amount of supplier reimbursements we receive, we 

have no material contractual purchase obligations with our partners. 

Acquisitions 

Our strategy includes the possible acquisition of or investments in other businesses to expand or complement our 

operations or to add select services capabilities.  The magnitude, timing and nature of any future acquisitions or 
investments will depend on a number of factors, including the availability of suitable candidates, the negotiation of 
acceptable terms, our financial capabilities and general economic and business conditions.  Financing for future 
transactions would result in the utilization of cash, incurrence of additional debt, issuance of stock or some combination 
of the three. 

Inflation 

We have historically not been adversely affected by inflation, as technological advances and competition within the 

IT industry have generally caused the prices of the products we sell to decline and product life cycles tend to be short.  
This requires our growth in unit sales to exceed the decline in prices in order to increase our net sales.  We believe that 
most price increases could be passed on to our clients, as prices charged by us are not set by long-term contracts; 
however, as a result of competitive pressure, there can be no assurance that the full effect of any such price increases 
could be passed on to our clients. 

34 

 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
    
   
   
   
   
   
   
   
   
   
   
   
   
   
 
 
 
 
   
 
 
INSIGHT ENTERPRISES, INC.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS (continued) 

Recently Issued Accounting Standards 

The information contained in Note 1 to the Consolidated Financial Statements in Part II, Item 8 of this report 
concerning a description of recent accounting pronouncements, including our expected dates of adoption and the 
estimated effects on our results of operations and financial condition, is incorporated by reference herein. 

Item 7A.  Quantitative and Qualitative Disclosures About Market Risk  

The information contained in Note 12 to the Consolidated Financial Statements in Part II, Item 8 of this report 
concerning a description of market risk management, including interest rate risk and foreign currency exchange risk, is 
incorporated by reference herein. 

35 

 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS 

Item 8.  Financial Statements and Supplementary Data  

Reports of Independent Registered Public Accounting Firm ................................................  
Consolidated Balance Sheets – December 31, 2015 and 2014 .............................................  
Consolidated Statements of Operations – For each of the years in the 
  three-year period ended December 31, 2015 ......................................................................  
Consolidated Statements of Comprehensive Income   
  – For each of the years in the three-year period ended December 31, 2015 .......................  
Consolidated Statements of Stockholders’ Equity   
  – For each of the years in the three-year period ended December 31, 2015 .......................  
Consolidated Statements of Cash Flows – For each of the years in the 
  three-year period ended December 31, 2015 ......................................................................  
Notes to Consolidated Financial Statements .........................................................................  

Page 

37 
39 

40 

41 

42 

43 
44 

36 

 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED  
PUBLIC ACCOUNTING FIRM 

The Board of Directors and Stockholders 
Insight Enterprises, Inc.: 

We have audited the accompanying consolidated balance sheets of Insight Enterprises, Inc. and subsidiaries (the 
Company) as of December 31, 2015 and 2014, and the related consolidated statements of operations, comprehensive 
income, stockholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2015.  
These consolidated financial statements are the responsibility of the Company’s management.  Our responsibility is to 
express an opinion on these consolidated financial statements based on our audits. 

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United 
States).  Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the 
financial statements are free of material misstatement.  An audit includes examining, on a test basis, evidence supporting 
the amounts and disclosures in the financial statements.  An audit also includes assessing the accounting principles used 
and significant estimates made by management, as well as evaluating the overall financial statement presentation.  We 
believe that our audits provide a reasonable basis for our opinion. 

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial 
position of Insight Enterprises, Inc. and subsidiaries as of December 31, 2015 and 2014, and the results of their 
operations and their cash flows for each of the years in the three-year period ended December 31, 2015, in conformity 
with U.S. generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States), Insight Enterprises, Inc.’s internal control over financial reporting as of December 31, 2015, based on criteria 
established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of 
the Treadway Commission, and our report dated February 19, 2016 expressed an unqualified opinion on the 
effectiveness of the Company’s internal control over financial reporting. 

Phoenix, Arizona 
February 19, 2016 

/s/ KPMG LLP 

37 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED  
PUBLIC ACCOUNTING FIRM 

The Board of Directors and Stockholders 
Insight Enterprises, Inc.: 

We have audited Insight Enterprises, Inc.’s internal control over financial reporting as of December 31, 2015, based on 
criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (COSO).  Insight Enterprises, Inc.’s management is responsible for 
maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal 
control over financial reporting, included in the accompanying Item 9A (a), Management’s Annual Report on Internal 
Control over Financial Reporting.  Our responsibility is to express an opinion on Insight Enterprises, Inc.’s internal 
control over financial reporting based on our audit. 

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United 
States).  Those standards require that we plan and perform the audit to obtain reasonable assurance about whether 
effective internal control over financial reporting was maintained in all material respects.  Our audit included obtaining 
an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and 
testing and evaluating the design and operating effectiveness of internal control based on the assessed risk.  Our audit 
also included performing such other procedures as we considered necessary in the circumstances.  We believe that our 
audit provides a reasonable basis for our opinion. 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding 
the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with 
generally accepted accounting principles.  A company’s internal control over financial reporting includes those policies 
and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the 
transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are 
recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting 
principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of 
management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely 
detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the 
financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may 
deteriorate. 

In our opinion, Insight Enterprises, Inc. maintained, in all material respects, effective internal control over financial 
reporting as of December 31, 2015, based on criteria established in Internal Control – Integrated Framework (2013) 
issued by COSO. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States), the consolidated balance sheets of Insight Enterprises, Inc. and subsidiaries as of December 31, 2015 and 2014, 
and the related consolidated statements of operations, comprehensive income, stockholders’ equity, and cash flows for 
each of the years in the three-year period ended December 31, 2015, and our report dated February 19, 2016 expressed 
an unqualified opinion on those consolidated financial statements. 

Phoenix, Arizona 
February 19, 2016 

/s/ KPMG LLP 

38 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
CONSOLIDATED BALANCE SHEETS 
(in thousands, except per share data) 

ASSETS 

December 31, 

  2015 

  2014 

Current assets: 

Cash and cash equivalents .........................................................................................   $    187,978  $    164,524 
 1,309,209 
Accounts receivable, net ............................................................................................    
  122,573 
Inventories .................................................................................................................    
45,261 
Inventories not available for sale ...............................................................................    
Other current assets ...................................................................................................    
62,920 
  1,704,487
Total current assets ...............................................................................................    

 1,315,094 
  119,820 
51,756 
77,011 
 1,751,659 

Property and equipment, net ...................................................................................................
Goodwill ..................................................................................................................................
Intangible assets, net ................................................................................................................
Deferred income taxes .............................................................................................................
Other assets ..............................................................................................................................

88,281 
56,195 
26,983 
62,986 
27,913 

  104,181 
26,257 
23,567 
71,720 
17,626 
$   2,014,017  $   1,947,838 

LIABILITIES AND STOCKHOLDERS’ EQUITY

Current liabilities: 

Accounts payable—trade ................................................................................................   $    905,464  $    819,916 
  122,781 
Accounts payable—inventory financing facility ...........................................................    
  144,561 
Accrued expenses and other current liabilities ...............................................................    
766 
Current portion of long-term debt ..................................................................................    
50,904 
Deferred revenue .............................................................................................................    
 1,138,928 
Total current liabilities ..............................................................................................    

  106,327 
  144,633 
1,535 
50,166 
 1,208,125 

Long-term debt .......................................................................................................................    
Deferred income taxes ............................................................................................................    
Other liabilities .......................................................................................................................    

89,000 
239 
30,911 
 1,328,275 

62,535 
655 
24,489 
 1,226,607 

Commitments and contingencies  

Stockholders’ equity: 

Preferred stock, $0.01 par value, 3,000 shares authorized; no shares issued ................    
Common stock, $0.01 par value, 100,000 shares authorized; 37,106 and 40,147 
  shares issued and outstanding in 2015 and 2014, respectively ..................................  
Additional paid-in capital ...............................................................................................    
Retained earnings ............................................................................................................    
Accumulated other comprehensive loss – foreign currency translation 
  adjustments ..................................................................................................................  

Total stockholders’ equity .........................................................................................    

- 

- 

371 
  316,686 
  408,721 

401 
  337,167 
  396,992 

(40,036) 
  685,742 

(13,329)
  721,231 
$   2,014,017  $   1,947,838 

See accompanying notes to consolidated financial statements. 

39 

 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
CONSOLIDATED STATEMENTS OF OPERATIONS 
(in thousands, except per share data) 

Net sales ................................................................................................................ $  5,373,090 
  4,656,758 
Costs of goods sold ...............................................................................................
716,332 
  Gross profit ...................................................................................................

2015 

Years Ended December 31, 
2014 
$  5,316,229 
  4,603,826 
712,403 

2013 
$  5,144,347 
  4,445,460 
698,887 

Operating expenses: 
  Selling and administrative expenses ................................................................
  Severance and restructuring expenses ..............................................................
  Earnings from operations .............................................................................

Non-operating (income) expense: 
  Interest income ..................................................................................................
  Interest expense ................................................................................................
  Net foreign currency exchange (gain) loss ......................................................
  Other expense, net ............................................................................................
  Earnings before income taxes ......................................................................
Income tax expense ..............................................................................................

  Net earnings .................................................................................................. $ 

584,906 
4,907 
126,519 

(783) 
7,224 
(393) 
1,295 
119,176 
43,325 
75,851  $ 

576,967 
4,433 
131,003 

(1,062) 
6,019 
327 
1,347 
124,372 
48,688 
75,684 

Net earnings per share: 

  Basic .............................................................................................................. $ 
  Diluted .......................................................................................................... $ 

2.00  $ 
1.98  $ 

1.84
1.83

564,910 
12,740 
121,237 

(1,230) 
6,337 
194 
1,412 
114,524 
43,503 
71,021 

1.65
1.64

$ 

$ 
$ 

Shares used in per share calculations:  

  Basic ..............................................................................................................
  Diluted ..........................................................................................................

37,984 
38,275 

41,062 
41,358 

43,012 
43,289 

See accompanying notes to consolidated financial statements. 

40 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 
(in thousands) 

Years Ended December 31, 
2014 

2015 

2013 

Net earnings .......................................................................................................... $ 
Other comprehensive income (loss), net of tax: 
  Foreign currency translation adjustments ........................................................
Total comprehensive income ............................................................................... $ 

75,851 

$ 

75,684 

$ 

71,021 

(26,707) 
49,144 

$ 

(27,270) 
48,414 

$ 

(5,716) 
65,305 

See accompanying notes to consolidated financial statements. 

41 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY  
(in thousands) 

      Common Stock 

        Treasury Stock 

Additional 
Paid-in 

Accumulated 
Other 

Comprehensive  Retained 

Total 
Stockholders’

Shares  Par Value
446 
   44,594  $ 

Shares  Amount      Capital        Income (Loss)  Earnings        Equity 

-  $ 

 $369,300  $ 

19,657 

 $315,888 

 $ 

705,291 

-

-
-

429 
- 

4 
- 

- 
-

(3,098)
6,430 

- 
- 
   (3,000) 

- 
- 
(30)

- 
   (3,000)
    3,000 

-

760 
   (57,774)   
- 
   57,774    (24,689)

- 
- 

- 
- 
- 

- 
- 

- 
- 
   (33,055)

- 
- 
   348,703 

(5,716) 
- 
13,941 

- 
   71,021 
   353,854 

- 
- 
420 

2 
- 

- 
- 
- 

- 
-

-
-
-

-
-

- 
- 
(21)

- 
   (2,140)
    2,140 

-

560 
   (50,383)   
- 
   50,383    (17,816)

- 
- 
401 

3 
- 

- 
- 
- 

- 
-

-
-
-

-
-

(2,030)
7,750 

(2,268)
8,922 

- 
- 
(33)

- 
   (3,300)
    3,300 

-

553 
   (91,843)   
- 
   91,843    (27,688)

- 
- 
   337,167 

(27,270) 
- 
(13,329) 

- 
   75,684 
   396,992 

- 
- 

- 
- 
- 

- 
- 

- 
- 
   (32,546)

- 
- 

- 
- 
- 

- 
- 

- 
- 
   (64,122)

(3,094)
6,430 

760 
(57,774)
- 

(5,716)
71,021 
716,918 

(2,028)
7,750 

560 
(50,383)
- 

(27,270)
75,684 
721,231 

(2,265)
8,922 

553 
(91,843)
- 

Balances at December 31, 2012 ....................

Issuance of common stock under 

employee stock plans, net of shares 
withheld for payroll taxes ..................
Stock-based compensation expense .........
Tax benefit from stock-based 

compensation .....................................
Repurchase of treasury stock ...................
Retirement of treasury stock ....................
Foreign currency translation 

adjustment, net of tax .........................
Net earnings .............................................
Balances at December 31, 2013 ....................

- 
- 
  42,023 

Issuance of common stock under 

employee stock plans, net of shares 
withheld for payroll taxes ..................
Stock-based compensation expense .........
Tax benefit from stock-based 

compensation .....................................
Repurchase of treasury stock ...................
Retirement of treasury stock ....................
Foreign currency translation 

264 
- 

- 
- 
   (2,140) 

adjustment, net of tax .........................
Net earnings .............................................
Balances at December 31, 2014 ....................

- 
- 
  40,147 

Issuance of common stock under 

employee stock plans, net of shares 
withheld for payroll taxes ..................
Stock-based compensation expense .........
Tax benefit from stock-based 

compensation .....................................
Repurchase of treasury stock ...................
Retirement of treasury stock ....................
Foreign currency translation 

259 
- 

- 
- 
   (3,300) 

adjustment, net of tax .........................
Net earnings .............................................
Balances at December 31, 2015 ....................

- 
- 
  37,106 

$ 

- 
- 
371 

- 
- 
-  $ 

-
-
- $ 316,686  $ 

- 
- 

(26,707) 
- 
(40,036) 

- 
   75,851 
$408,721 

$ 

(26,707)
75,851 
685,742 

See accompanying notes to consolidated financial statements. 

42 

 
 
 
 
 
   
 
   
 
   
   
 
   
   
 
   
  
 
  
  
 
 
  
 
 
 
 
 
 
  
 
 
  
 
 
  
   
   
   
  
  
 
 
  
  
   
 
   
   
 
   
   
 
   
  
  
  
 
  
 
 
 
 
 
  
 
  
 
  
   
   
  
  
   
  
   
 
   
   
 
   
   
 
   
  
  
  
 
  
 
  
 
  
  
  
   
   
   
  
  
 
 
  
   
   
  
 
 
  
 
   
 
   
   
 
   
   
 
   
  
 
  
  
 
 
  
 
 
 
 
  
 
 
  
 
 
  
   
   
   
  
  
  
  
   
 
   
   
 
   
   
 
   
  
  
  
 
  
 
 
 
 
 
  
 
  
 
  
   
   
  
  
   
  
   
 
   
   
 
   
   
 
   
  
  
  
 
  
 
  
 
  
 
   
   
   
  
  
   
  
   
   
  
 
 
  
 
   
 
   
   
 
   
   
 
   
  
 
  
  
 
 
  
 
 
 
 
  
 
 
  
 
 
  
   
   
   
  
  
  
  
   
 
   
   
 
   
   
 
   
  
  
  
 
  
 
 
 
 
 
  
 
  
 
  
   
   
  
  
   
  
   
 
   
   
 
   
   
 
   
  
  
  
 
  
 
  
 
  
 
   
   
   
  
  
   
  
   
 
 
 
 
INSIGHT ENTERPRISES, INC. 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
(in thousands) 

Years Ended December 31, 
2014 

2015 

2013 

Cash flows from operating activities:  
  Net earnings .................................................................................................................  $ 
Adjustments to reconcile net earnings to net cash provided by operating activities:  

  Depreciation and amortization ................................................................................. 
  Non-cash real estate impairment ............................................................................. 
  Provision for losses on accounts receivable ............................................................ 
  Write-downs of inventories ..................................................................................... 
  Write-off of property and equipment....................................................................... 
  Non-cash stock-based compensation ....................................................................... 
  Excess tax benefit from employee gains on stock-based compensation ................ 
  Deferred income taxes ............................................................................................. 
  Gain on related party sale of property and equipment ............................................ 

  Changes in assets and liabilities: 

75,851  $ 

75,684  $ 

71,021

37,957  
800  
6,761  
3,997  
535 
8,922  
(592)    
5,174 
- 

40,570 
4,558 
4,409 
2,630 
741 
7,750 
(568)
3,794 
(895)

41,544 
- 
4,696 
 3,719 
606
6,430 
(909)
3,445
-

  (Increase) decrease in accounts receivable .......................................................... 
  Increase in inventories .......................................................................................... 
  Increase in other assets ......................................................................................... 
  Increase (decrease) in accounts payable .............................................................. 
  Increase in deferred revenue ................................................................................ 
  Increase (decrease) in accrued expenses and other liabilities ............................. 
  Net cash provided by operating activities ....................................................... 

(47,206)    
(9,214)    
(26,714)    
113,594 
2,927 
7,718  
180,510  

(107,969)    
(35,714)
(3,578)
121,506 
8,303 
(10,902)
110,319 

111,545 
(7,391)
(29,915)
(130,657)
1,197
735 
76,066 

Cash flows from investing activities: 

  Acquisition of BlueMetal, net of cash acquired ...................................................... 
  Purchases of property and equipment ...................................................................... 
  Proceeds from related party sale of property and equipment.................................. 
  Net cash used in investing activities ............................................................... 

(44,221)    
(13,416)    

- 

(57,637)    

- 
(9,983)
2,472 
(7,511)

-
(19,024)
-
(19,024)

Cash flows from financing activities: 

686,410  
(686,410)   

  Borrowings on senior revolving credit facility ........................................................ 
  Repayments on senior revolving credit facility ....................................................... 
  Borrowings on accounts receivable securitization financing facility ..................... 
  Repayments on accounts receivable securitization financing facility .................... 
  Borrowings under other financing agreements ....................................................... 
  Repayments under other financing agreements ...................................................... 
  Payments on capital lease obligation ....................................................................... 
  Net (repayments) borrowings under inventory financing facility........................... 
-
  Payment of deferred financing fees ......................................................................... 
909
  Excess tax benefit from employee gains on stock-based compensation ................ 
(3,094)
Payment of payroll taxes on stock-based compensation through shares withheld . 
  Repurchases of common stock ................................................................................ 
(57,774)
 (75,711)
  Net cash used in financing activities .............................................................. 
(6,633)
Foreign currency exchange effect on cash and cash equivalent balances ........................ 
(25,302)
Increase (decrease) in cash and cash equivalents ............................................................. 
152,119 
Cash and cash equivalents at beginning of year ............................................................... 
Cash and cash equivalents at end of year .........................................................................  $  187,978   $  164,524  $  126,817 

484,992 
(501,492)
   1,897,100  
   1,050,070 
  (1,869,100)    (1,039,070)
2,002 
(150)
(217)
7,529 
(351)
568
(2,028)
(50,383)
 (48,530)
(16,571)
37,707
126,817 

- 
592 
(2,265)    
(91,843)    
 (82,736)   
(16,683)    
23,454 
164,524  

835,328 
(851,828)
 875,000 
(872,000)
-
-
(671)
(1,581) 

- 
(543)    
(223)    
(16,454)    

See accompanying notes to consolidated financial statements. 

43

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
  
 
  
  
  
 
 
 
 
 
  
 
 
  
  
 
 
  
  
 
 
  
  
  
 
 
  
  
  
 
 
  
  
  
 
 
 
  
  
  
 
 
 
 
  
  
 
  
  
 
  
  
  
 
 
 
  
  
 
 
 
 
  
  
  
 
 
 
 
 
 
  
 
  
  
  
 
  
  
 
  
  
 
  
  
 
  
  
  
 
 
 
 
  
  
 
  
  
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

(1) 

Operations and Summary of Significant Accounting Policies 

Description of Business 

We are a Fortune 500-ranked global provider of hardware, software, Cloud and service solutions to business, 
government, healthcare and educational clients.  The Company is organized in the following three operating segments, 
which are primarily defined by their related geographies: 

Operating Segment 
North America 

Geography 
United States and Canada 

EMEA 

APAC 

Europe, Middle East and Africa 

Asia-Pacific 

Our offerings in North America and select countries in EMEA include hardware, software and services.  Our 

offerings in the remainder of our EMEA segment and in APAC are largely software and select software-related services.   

Acquisitions 

Effective October 1, 2015, we acquired BlueMetal Architects, Inc. (“BlueMetal”), an interactive design and 

technology architecture firm based in the Boston area with offices in Chicago and New York, for a cash purchase price, 
net of cash acquired, of approximately $44,221,000.  The acquisition was funded using borrowings under our accounts 
receivable securitization financing facility (see Note 22).   

Principles of Consolidation and Presentation 

The consolidated financial statements include the accounts of Insight Enterprises, Inc. and its wholly owned 

subsidiaries.  All significant intercompany balances and transactions have been eliminated in consolidation.  References to 
“the Company,” “Insight,” “we,” “us,” “our” and other similar words refer to Insight Enterprises, Inc. and its 
consolidated subsidiaries, unless the context suggests otherwise. 

Use of Estimates 

The preparation of consolidated financial statements in conformity with U.S. generally accepted accounting principles 

(“GAAP”) requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities 
and disclosure of contingent assets and liabilities at the date of the consolidated financial statements.  Additionally, these 
estimates and assumptions affect the reported amounts of net sales and expenses during the reporting period.  Actual results 
could differ from those estimates.  On an ongoing basis, we evaluate our estimates, including those related to sales 
recognition, anticipated achievement levels under partner funding programs, assumptions related to stock-based 
compensation valuation, allowances for doubtful accounts, valuation of inventories, litigation-related obligations, valuation 
allowances for deferred tax assets and impairment of long-lived assets, including purchased intangibles and goodwill, if 
indicators of potential impairment exist. 

Cash and Cash Equivalents 

  We consider all highly liquid investments with maturities at the date of purchase of three months or less to be cash 
equivalents.    

Book overdrafts represent the amount by which outstanding checks issued, but not yet presented to our banks for 
disbursement, exceed balances on deposit in applicable bank accounts and a legal right of offset with our positive cash 
balances in other financial institution accounts does not exist.  Our book overdrafts, which are not directly linked to a 
credit facility or other bank overdraft arrangement, do not result in an actual bank financing, but rather constitute normal 
unpaid trade payables at the end of a reporting period.  These amounts are included within our accounts payable balance 
in our consolidated balance sheets.  The changes in these book overdrafts are included within the changes in accounts 
payable line item as a component of cash flows from operating activities in our consolidated statements of cash flows. 

44

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

Allowance for Doubtful Accounts 

We establish an allowance for doubtful accounts to reflect our best estimate of probable losses inherent in our 
accounts receivable balance.  The allowance is based on our evaluation of the aging of the receivables, historical write-
offs and the current economic environment.  We write off individual accounts against the reserve when we no longer 
believe that it is probable that we will collect the receivable because we become aware of a client’s or partner’s inability 
to meet its financial obligations.  Such awareness may be as a result of bankruptcy filings, or deterioration in the client’s 
or partner’s operating results or financial position.  

Inventories 

We state inventories, principally purchased information technology (“IT”) hardware, at the lower of weighted 
average cost (which approximates cost under the first-in, first-out method) or market.  We evaluate inventories for 
excess, obsolescence or other factors that may render inventories unmarketable at normal margins.  Write-downs are 
recorded so that inventories reflect the approximate net realizable value and take into account contractual provisions with 
our partners governing price protection, stock rotation and return privileges relating to obsolescence.  Because of the 
large number of transactions and the complexity of managing the price protection and stock rotation process, estimates 
are made regarding write-downs of the carrying amount of inventories.  Additionally, assumptions about future demand, 
market conditions and decisions by manufacturers/publishers to discontinue certain products or product lines can affect 
our decision to write down inventories.  

Inventories not available for sale relate to product sales transactions in which we are warehousing the product and 
will be deploying the product to clients’ designated locations subsequent to period-end.  Additionally, we may perform 
services on a portion of the product prior to shipment to our clients and will be paid a fee for doing so.  Although these 
product contracts are non-cancelable with customary credit terms beginning the date the inventories are segregated in our 
warehouse and invoiced to the client and the warranty periods begin on the date of invoice, these transactions do not 
meet the sales recognition criteria under GAAP.  Therefore, we do not record sales and the inventories are classified as 
inventories not available for sale on our consolidated balance sheet until the product is delivered.  If clients remit 
payment before we deliver product to them, we record the payments received as deferred revenue on our consolidated 
balance sheet until such time as the product is delivered. 

Property and Equipment 

We record property and equipment at cost.  We capitalize major improvements and betterments, while maintenance, 

repairs and minor replacements are expensed as incurred.  Depreciation or amortization is provided using the straight-
line method over the following estimated economic lives of the assets:  

Leasehold improvements ................................  
Furniture and fixtures .......................................  
Equipment ........................................................  
Software ............................................................  
Buildings ...........................................................  

Estimated Economic Life
Shorter of underlying lease term or asset life 

2 – 7 years 
3 – 5 years 
3 – 10 years 
29 years 

Costs incurred to develop internal-use software during the application development stage, including capitalized 
interest, are recorded in property and equipment at cost.  External direct costs of materials and services consumed in 
developing or obtaining internal-use computer software and payroll and payroll-related costs for teammates who are 
directly associated with and who devote time to internal-use computer software development projects, to the extent of the 
time spent directly on the project and specific to application development, are capitalized. 

Reviews are regularly performed to determine whether facts and circumstances exist which indicate that the useful life 
is shorter than originally estimated or the carrying amount of assets may not be recoverable.  When an indication exists that 
the carrying amount of long-lived assets may not be recoverable, we assess the recoverability of our assets by comparing the 
projected undiscounted net cash flows associated with the related asset or group of assets over their remaining lives 
against their respective carrying amounts.  Such impairment test is based on the lowest level for which identifiable cash 
flows are largely independent of the cash flows of other groups of assets and liabilities.  Impairment, if any, is based on 
the excess of the carrying amount over the estimated fair value of those assets.  

45 

 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

Goodwill 

Goodwill is recorded when the purchase price paid for an acquisition exceeds the estimated fair value of net identified 
tangible and intangible assets acquired.  Goodwill is tested for impairment at the reporting unit level on an annual basis in 
the fourth quarter and between annual tests if an event occurs or circumstances change that would more likely than not 
reduce the fair value of the reporting unit below its carrying value.  We may first perform a qualitative assessment to 
determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying value.  If it is 
concluded that this is the case, it is necessary to perform a quantitative two-step goodwill impairment test.  Otherwise, 
the two-step goodwill impairment test is not required.  The quantitative two-step goodwill impairment review process 
compares the fair value of the reporting unit in which goodwill resides to its carrying value.  The Company has three 
reporting units, which are the same as our operating segments.  Multiple valuation techniques can be used to assess the 
fair value of the reporting unit.  All of these techniques include the use of estimates and assumptions that are inherently 
uncertain.  Changes in these estimates and assumptions could materially affect the determination of fair value or 
goodwill impairment, or both.     

Intangible Assets 

We amortize intangible assets acquired in business combinations using the straight-line method over the following 

estimated economic lives of the intangible assets from the date of acquisition: 

Customer relationships ................................................ 
Other ............................................................................. 

2 – 11 years 
9 months – 3 years 

Estimated Economic Life 

  We regularly perform reviews to determine if facts and circumstances exist which indicate that the useful lives of our 
intangible assets are shorter than originally estimated or the carrying amount of these assets may not be recoverable.  When 
an indication exists that the carrying amount of intangible assets may not be recoverable, we assess the recoverability of our 
assets by comparing the projected undiscounted net cash flows associated with the related asset or group of assets over 
their remaining lives against their respective carrying amounts.  Such impairment test is based on the lowest level for 
which identifiable cash flows are largely independent of the cash flows of other groups of assets and liabilities.  
Impairment, if any, is based on the excess of the carrying amount over the estimated fair value of those assets. 

Trade Credits 

Trade credit liabilities arise from aged unclaimed credit memos, duplicate payments, payments for returned product 

or overpayments made to us by our clients, and, to a lesser extent, from goods received by us from a partner for which 
we were never invoiced.  Trade credit liabilities are included in accrued expenses and other current liabilities in our 
consolidated balance sheets.  We derecognize the liability as a reduction of costs of goods sold only if it has been 
extinguished, upon either (1) our payment of the liability to relieve our obligation or (2) our legal release from the related 
obligation.   

Self Insurance  

We are self-insured in the United States for medical insurance up to certain annual stop-loss limits and workers’ 
compensation claims up to certain deductible limits.  We establish reserves for claims, both reported and incurred but not 
reported, using currently available information as well as our historical claims experience.   

Treasury Stock 

We record repurchases of our common stock as treasury stock at cost.  We also record the subsequent retirement of 
these treasury shares at cost.  The excess of the cost of the shares retired over their par value is allocated between additional 
paid-in capital and retained earnings.  The amount recorded as a reduction of paid-in capital is based on the excess of the 
average original issue price of the shares over par value.  The remaining amount is recorded as a reduction of retained 
earnings. 

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

Sales Recognition  

Sales are recognized when title and risk of loss are passed to the client, there is persuasive evidence of an arrangement 
for sale, delivery has occurred and/or services have been rendered, the sales price is fixed or determinable and collectibility 
is reasonably assured.  Our standard sales terms are F.O.B. shipping point or equivalent, at which time title and risk of loss 
have passed to the client.  However, because we either (i) have a general practice of covering client losses while products 
are in transit despite title and risk of loss contractually transferring at the point of shipment or (ii) have specifically stated 
F.O.B. destination contractual terms with the client, delivery is not deemed to have occurred until the point in time when the 
product is received by the client.   

We leverage drop-shipment arrangements with many of our partners and suppliers to deliver products to our clients 
without having to physically hold the inventory at our warehouses, thereby increasing efficiency and reducing costs.  We 
recognize revenue for drop-shipment arrangements on a gross basis when the product is received by the client.  We 
recognize revenue on a gross basis as the principal in the transaction because we are the primary obligor in the arrangement, 
we assume inventory risk if the product is returned by the client, we set the price of the product charged to the client, we 
assume credit risk for the amounts invoiced, and we work closely with our clients to determine their hardware and software 
specifications.   

We make provisions for estimated product returns that we expect to occur under our return policy based upon historical 
return rates.  Our manufacturers warrant most of the products we market, and it is our policy to request that clients return 
their defective products directly to the manufacturer for warranty service during the manufacturer’s warranty period.  On 
selected products, and for selected client service reasons, we may accept returns directly from the client and then either 
credit the client or ship a replacement product.  We generally offer a limited 15- to 30-day return policy for unopened 
products and certain opened products, which are consistent with manufacturers’ terms; however, for some products we 
may charge restocking fees.  Products returned opened are processed and returned to the manufacturer or partner for 
repair, replacement or credit to us.  Subject to some manufacturers’ restrictions, certain products cannot be returned to 
the manufacturer for warranty processing.  We resell most unopened products returned to us.  If we accept a return from 
a client that we cannot return to the partner, we try to mitigate our losses by selling to inventory liquidators, to end users 
as “previously sold” or “used” products, or through other channels.   

We record the freight we bill to our clients as net sales and the related freight costs we pay as costs of goods sold.  
We report sales net of any sales-based taxes assessed by governmental authorities that are imposed on and concurrent 
with sales transactions. 

Revenue is recognized from software sales when clients acquire the right to use or copy software under license, but in 

no case prior to the commencement of the term of the initial software license agreement, provided that all other revenue 
recognition criteria have been met (i.e., evidence of the arrangement exists, the fee is fixed or determinable and collectibility 
of the fee is probable). 

We sell certain third-party service contracts and software maintenance or subscription products for which we are not 
the primary obligor.  These sales do not meet the criteria for gross sales recognition, and thus are recorded on a net sales 
recognition basis.  As we enter into contracts with third-party service providers or vendors and our clients, we evaluate 
whether the subsequent sales of such services should be recorded as gross sales or net sales.  We determine whether we 
act as a principal in the transaction and assume the risks and rewards of ownership or if we are simply acting as an agent 
or broker.  Under gross sales recognition, the selling price is recorded in sales and our cost to the third-party service 
provider or vendor is recorded in costs of goods sold.  Under net sales recognition, the cost to the third-party service 
provider or vendor is recorded as a reduction to sales, resulting in net sales equal to the gross profit on the transaction, 
and there are no costs of goods sold.   

We recognize revenue for sales of services ratably over the time period over which the service will be provided if 

there is no discernible pattern of recognition of the cost to perform the service.  Billings for such services that are made 
in advance of the related revenue recognized are recorded as deferred revenue and recognized as revenue ratably over the 
billing coverage period.  Revenue from certain arrangements that allow for the use of a product or service over a period 
of time without taking possession of software are also accounted for ratably over the time period over which the service 
will be provided. 

We recognize revenue for professional services engagements that are on a time and materials basis based upon hours 

incurred as the services are performed and amounts are earned. 

47 

 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

Additionally, we sell certain professional services contracts on a fixed fee basis.  Revenues for fixed fee professional 

services contracts are recognized based on the ratio of costs incurred to total estimated costs.  Net sales for these service 
contracts are not a significant portion of our consolidated net sales.   

In certain arrangements, we may provide a combination of hardware and software products and the provision of 

services.  Services that are performed by us in conjunction with hardware and software sales that are completed in our 
facilities prior to shipment of the product are recognized upon delivery, when title passes to the client, for the hardware sale.  
Net sales of services that are performed at client locations are primarily service-only contracts and are recorded as sales 
when the services are performed.  The total consideration for an arrangement with multiple deliverables is allocated to all 
deliverables that represent a separate unit of accounting using the relative selling price method.   

Costs of Goods Sold 

Costs of goods sold include product costs, direct costs incurred associated with delivering services, outbound and 
inbound freight costs and provisions for inventory reserves.  These costs are reduced by provisions for supplier discounts 
and certain payments and credits received from partners, as described under “Partner Funding” below.   

Selling and Administrative Expenses 

Selling and administrative expenses include salaries and wages, bonuses and incentives, stock-based compensation 

expense, employee-related expenses, facility-related expenses, marketing and advertising expense, reduced by certain 
payments and credits received from partners related to shared marketing expense programs, as described under “Partner 
Funding” below, depreciation of property and equipment, professional fees, amortization of intangible assets, provisions 
for losses on accounts receivable and other operating expenses.   

Partner Funding  

We receive payments and credits from partners, including consideration pursuant to volume sales incentive 
programs, volume purchase incentive programs and shared marketing expense programs.  Partner funding received 
pursuant to volume sales incentive programs is recognized as it is earned as a reduction to costs of goods sold.  Partner 
funding received pursuant to volume purchase incentive programs is allocated as a reduction to inventories based on the 
applicable incentives earned from each partner and is recorded in cost of goods sold as the related inventory is sold.  
Partner funding received pursuant to shared marketing expense programs is recorded as it is earned as a reduction of the 
related selling and administrative expenses in the period the program takes place if the consideration represents a 
reimbursement of specific, incremental, identifiable costs.  Consideration that exceeds the specific, incremental, 
identifiable costs is classified as a reduction of costs of goods sold.  The amount of partner funding recorded as a 
reduction of selling and administrative expenses in our statements of operations totaled $37,317,000, $40,106,000 and 
$34,900,000 in 2015, 2014 and 2013, respectively.   

Concentrations of Risk 

Credit Risk 

Although we are affected by the international economic climate, management does not believe material credit risk 
concentration existed at December 31, 2015.  We monitor our clients’ financial condition and do not require collateral.  
No single client accounted for more than 3% of our consolidated net sales in 2015.   

Supplier Risk 

Purchases from Microsoft, Cisco and Ingram Micro (a distributor) accounted for approximately 27%, 11% and 11%, 

respectively, of our aggregate purchases in 2015.  No other partner accounted for more than 10% of purchases in 2015.  
Our top five partners as a group for 2015 were Microsoft, Cisco, Ingram Micro, HP and Tech Data (a distributor), and 
approximately 65% of our total purchases during 2015 came from this group of partners.  Although brand names and 
individual products are important to our business, we believe that competitive sources of supply are available in 
substantially all of our product categories such that, with the exception of Microsoft, we are not dependent on any single 
partner for sourcing products. 

48 

 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

Advertising Costs 

Advertising costs are expensed as they are incurred.  Advertising expense of $27,574,000, $31,214,000 and 
$29,394,000 was recorded in 2015, 2014 and 2013, respectively.  These amounts were predominantly offset by partner 
funding earned pursuant to shared marketing expense programs recorded as a reduction of selling and administrative 
expenses, as discussed in “Partner Funding” above. 

Stock-Based Compensation 

Stock-based compensation is measured based on the fair value of the award on the date of grant and the 
corresponding expense is recognized over the period during which an employee is required to provide service in 
exchange for the reward.  Stock-based compensation expense is classified in the same line item of our consolidated 
statements of operations as other payroll-related expenses specific to the employee.  Compensation expense related to 
service-based restricted stock units (“RSUs”) is recognized on a straight-line basis over the requisite service period for 
the entire award.  Compensation expense related to performance-based RSUs is recognized on a straight-line basis over 
the requisite service period for each separately vesting portion of the award as if the award was, in-substance, multiple 
awards (i.e., a graded vesting basis).   

Foreign Currencies 

  We use the U.S. dollar as our reporting currency.  The functional currencies of our foreign subsidiaries are the local 
currencies.  Accordingly, assets and liabilities of the subsidiaries are translated into U.S. dollars at the exchange rate in 
effect at the balance sheet dates.  Income and expense items are translated at the average exchange rate for each month 
within the year.  The resulting translation adjustments are recorded directly in accumulated other comprehensive income 
(loss) – foreign currency translation adjustments as a separate component of stockholders’ equity.  Net foreign currency 
transaction gains/losses, including transaction gains/losses on intercompany balances that are not of a long-term investment 
nature and non-functional currency cash balances, are reported as a separate component of non-operating (income) expense 
in our consolidated statements of operations. 

Derivative Financial Instruments  

  We enter into forward foreign exchange contracts to mitigate the risk of non-functional currency monetary assets 
and liabilities on our consolidated financial statements.  These forward contracts are not designated as hedge instruments.  
The fair value of all derivative assets and liabilities are recorded gross in the other current assets and accrued expenses 
and other current liabilities sections of our consolidated balance sheets.  Gains/losses are recorded net in non-operating 
(income) expense in our consolidated statements of operations. 

Income Taxes 

Income taxes are accounted for under the asset and liability method.  Deferred tax assets and liabilities are 

recognized for the future tax consequences attributable to differences between the financial statement carrying amounts 
of existing assets and liabilities and their respective tax bases and operating loss and tax credit carry forwards.  Deferred 
tax assets and liabilities are measured using enacted tax rates expected to apply to taxable earnings in the years in which 
those temporary differences are expected to be recovered or settled.  The effect on deferred tax assets and liabilities of a 
change in tax rates is recognized in earnings in the period that includes the enactment date. 

We recognize net deferred tax assets to the extent that we believe these assets are more likely than not to be realized.  

In making such a determination, we consider all available positive and negative evidence, including future reversals of 
existing taxable temporary differences, projected future taxable income, tax-planning strategies and results of recent 
operations.  If we determine that we would be able to realize our deferred tax assets in the future in excess of their net 
recorded amount, we would make an adjustment to the deferred tax asset valuation allowance, which would reduce the 
provision for income taxes. 

We record uncertain tax positions on the basis of a two-step process whereby (1) we determine whether it is more 
likely than not that the tax positions will be sustained on the basis of the technical merits of the position and (2) for those 
tax positions that meet the more-likely-than-not recognition threshold, we recognize the largest amount of tax benefit 
that is more than 50 percent likely to be realized upon ultimate settlement with the related tax authority.  Interest and 
penalties related to unrecognized tax benefits are recognized within the income tax expense line in our consolidated 

49 

 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

statements of operations.  Accrued interest and penalties are included within the related tax liability line in our 
consolidated balance sheets. 

Net Earnings Per Share (“EPS”) 

Basic EPS is computed by dividing net earnings available to common stockholders by the weighted average number 
of common shares outstanding during each year.  Diluted EPS is computed on the basis of the weighted average number 
of shares of common stock plus the effect of dilutive potential common shares outstanding during the period using the 
treasury stock method.  Dilutive potential common shares include outstanding RSUs.  A reconciliation of the 
denominators of the basic and diluted EPS calculations follows (in thousands, except per share data): 

              Years Ended December 31, 
   2015 

   2014 

   2013 

Numerator:  

Net earnings ............................................................................ $ 

  75,851 

$ 

  75,684  $ 

  71,021

Denominator: 
  Weighted-average shares used to compute basic EPS ............

Dilutive potential common shares due to dilutive  
  RSUs, net of tax effect ........................................................
  Weighted-average shares used to compute diluted EPS .........

37,984 

291 
38,275 

41,062 

43,012

296 
  41,358 

277 
  43,289 

Net earnings per share: 

Basic ....................................................................................... $ 
Diluted .................................................................................... $ 

2.00 
1.98 

$ 
$ 

1.84  $ 
1.83  $ 

1.65
1.64

In 2015, 2014 and 2013, approximately 1,000, 20,000 and 177,000, respectively, of our RSUs were not included in 
the diluted EPS calculations because their inclusion would have been anti-dilutive.  These share-based awards could be 
dilutive in the future.       

Recently Issued Accounting Standards 

In November 2015, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update 
(“ASU”) 2015-17, “Balance Sheet Classification of Deferred Taxes,” which simplifies the presentation of deferred 
income taxes.  ASU 2015-17 provides presentation requirements to classify deferred tax assets and liabilities as 
noncurrent in a classified statement of financial position.  The standard is effective for fiscal years beginning after 
December 15, 2016, including interim periods within that reporting period.  Early adoption is permitted for any interim 
and annual financial statements that have not yet been issued.  We early adopted ASU 2015-17 effective December 31, 
2015, retrospectively.  Adoption resulted in a $13.4 million decrease in total current assets, a $285,000 decrease in total 
assets and a $285,000 decrease in total liabilities in our consolidated balance sheet at December 31, 2014.  Adoption had 
no impact on our results of operations. 

In July 2015, the FASB issued ASU No. 2015-11, “Simplifying the Measurement of Inventory.”  The standard 

changes the measurement from lower of cost or market to lower of cost and net realizable value.  This standard is 
effective for reporting periods beginning after December 15, 2016.  The guidance shall be applied prospectively, with 
early adoption permitted as of the beginning of an interim or annual period.  The new standard is not expected to have a 
material effect on our consolidated financial statements.  

On April 7, 2015, the FASB issued ASU 2015-03, “Interest–Imputation of Interest (Subtopic 835-30): Simplifying 
the Presentation of Debt Issuance Cost.”  ASU 2015-03 is designed to simplify presentation of debt issuance costs.  The 
standard requires that debt issuance costs related to a recognized debt liability be presented in the balance sheet as a 
direct deduction from the carrying amount of that debt liability, consistent with debt discounts.  The amortization of debt 
issuance costs also shall be reported as interest expense.  ASU 2015-03 is effective for the fiscal year beginning after 
December 15, 2015, including interim reporting periods within that reporting period.  The new standard is not expected 
to have a material effect on our consolidated financial statements. 

On May 28, 2014, the FASB issued ASU No. 2014-09, “Revenue from Contracts with Customers,” which amends 

the existing accounting standards for revenue recognition.  The core principle of the guidance is that an entity should 

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the 
consideration to which the entity expects to be entitled in exchange for those goods or services.  The original effective 
date for ASU 2014-09 would have required the Company to adopt the new standard beginning in its first quarter of 2017.  
In July 2015, the FASB voted to amend ASU 2014-09 by approving a one-year deferral of the mandatory effective date 
as well as providing the option to early adopt the standard on the original effective date.  Accordingly, the Company may 
adopt the standard in either its first quarter of 2017 or 2018.  An entity may choose to adopt the new standard either 
retrospectively or through a cumulative effect adjustment as of the start of the first period for which it applies the new 
standard.  We expect to adopt the standard in the first quarter of 2018 and are in the process of determining the effect that 
the adoption will have on our consolidated financial statements.  We have not yet selected our planned transition 
approach. 

(2) 

Property and Equipment 

Property and equipment consist of the following (in thousands): 

December 31, 

2015 

2014 

Software .................................................................................................. $ 
Buildings .................................................................................................
Equipment ...............................................................................................
Furniture and fixtures ..............................................................................
Leasehold improvements .........................................................................
Land.........................................................................................................

Accumulated depreciation and amortization ...........................................
Property and equipment, net .................................................................... $ 

157,291   $ 
65,423  
93,956  
36,170  
21,969  
5,115  
          379,924  
(291,643) 

157,348  
66,796  
87,650  
35,278  
21,268  
5,235  
          373,575  
(269,394) 
104,181  

88,281   $ 

During 2015 and 2014, we periodically assessed whether any indicators of impairment existed related to our 
property and equipment.  We incurred non-cash charges of $535,000, $741,000 and $606,000 during 2015, 2014 and 
2013, respectively, to write-off certain property and equipment. 

Depreciation and amortization expense related to property and equipment was $26,649,000, $29,243,000 and $29,898,000 

in 2015, 2014 and 2013, respectively.  Interest charges capitalized in connection with internal-use software development 
projects in 2015, 2014 and 2013 were immaterial.    

(3) 

Goodwill 

The changes in the carrying amount of goodwill for the year ended December 31, 2015 are as follows (in 

thousands):  

Goodwill ................................................... $ 
Accumulated impairment losses...............    
Balance at December 31, 2014 ...............    

349,679  $ 
(323,422)
26,257 

151,439  $ 
(151,439)
- 

 North America  

EMEA 

APAC 

13,973  $ 
(13,973)
- 

  Consolidated   
515,091 
(488,834)
26,257 

Goodwill acquired during 2015 ................    

29,938 

Balance at December 31, 2015 ............... $ 

56,195  $ 

- 

-  $ 

- 

29,938 

-  $ 

56,195 

On October 1, 2015, we acquired BlueMetal, which has been integrated into our North America business.  Under the 

purchase method of accounting, the purchase price for the acquisition was allocated to the tangible and identifiable 
intangible assets acquired and liabilities assumed based on their estimated fair values.  The excess purchase price over 
fair value of net assets acquired of approximately $29,938,000 was recorded as goodwill in the North America reporting 
unit (see Note 22).  The primary driver for this acquisition was to strengthen our services capabilities to bring value to our 
clients’ businesses in the area of application design, mobility and big data. 

During 2015, we periodically assessed whether any indicators of impairment existed which would require us to 

perform an interim impairment review.  As of each interim period end during the year, we concluded that a triggering 
event had not occurred that would more likely than not reduce the fair value of our North America reporting unit (the 
only reporting unit with a goodwill balance at any period end) below its carrying value.  We performed our annual test of 

51 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

goodwill for impairment during the fourth quarter of 2015.  The results of the first step of the two-step goodwill 
impairment test indicated that the fair value of our North America reporting unit, estimated using the market approach, 
was in excess of the carrying value, and thus we did not perform step two of the impairment test. 

(4) 

Intangible Assets 

Intangible assets consist of the following (in thousands): 

December 31, 

2015 

2014 

Customer relationships ........................................................................... $ 
Other .......................................................................................................  

Accumulated amortization .....................................................................  
Intangible assets, net .............................................................................. $ 

119,749  
1,640 
          121,389  
(94,406) 
26,983  

$ 

109,620  
- 
          109,620  
(86,053) 
23,567  

$ 

During 2015, we periodically assessed whether any indicators of impairment existed related to our intangible assets.  

As of each interim period end during the year, we concluded that a triggering event had not occurred that would more 
likely than not reduce the fair value of our intangible assets below their carrying values. 

Amortization expense recognized in 2015, 2014 and 2013 was $11,308,000, $11,327,000 and $11,646,000, 

respectively.  Future amortization expense for the remaining unamortized balance as of December 31, 2015 is estimated 
as follows (in thousands): 

Years Ending December 31, 
2016 ......................................................................................................     $ 
2017 ......................................................................................................    
2018 ......................................................................................................    
2019 ......................................................................................................    
2020 ......................................................................................................    
Thereafter ..............................................................................................    

Total amortization expense ............................................................     $ 

Amortization Expense
10,346 
4,464 
4,098 
1,700 
1,700 
4,675 
26,983 

(5) 

Accounts Payable - Inventory Financing Facility 

We have entered into an agreement with a financial intermediary to facilitate the purchase of inventory from various 

suppliers under certain terms and conditions, as described below.  These amounts are classified separately as accounts 
payable - inventory financing facility in the accompanying consolidated balance sheets.     

The aggregate availability for vendor purchases under our inventory financing facility is $250,000,000.  Prior to July 
2, 2015, the maximum borrowing capacity was $200,000,000.  The facility matures on April 26, 2017.  Additionally, the 
facility may be renewed under certain circumstances described in the agreement for successive 12-month periods.  
Interest does not accrue on accounts payable under this facility provided the accounts payable are paid within stated 
vendor terms (ranging from 30 to 60 days).  We impute interest on the average daily balance outstanding during these 
stated vendor terms based on our blended incremental borrowing rate during the period under our senior revolving credit 
facility and our accounts receivable securitization financing facility.  Imputed interest of $3,406,000, $2,386,000 and 
$2,453,000 was recorded in 2015, 2014 and 2013, respectively.  If balances are not paid within stated vendor terms, they 
will accrue interest at prime plus 1.25%.  The facility is guaranteed by the Company and each of its material domestic 
subsidiaries and is secured by a lien on substantially all of the Company’s domestic assets that is of equal priority to the 
liens securing borrowings under our revolving facility.   

52 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

(6) 

Debt, Capital Lease and Other Financing Obligations 

Debt 

Our long-term debt consists of the following (in thousands): 

Senior revolving credit facility .......................................................................... $ 
Accounts receivable securitization financing facility ........................................
Capital lease and other financing obligations ....................................................
Total ...........................................................................................................
Less: current portion of capital lease and other financing obligations ..............
Less: current portion of revolving credit facilities ............................................

Long-term debt ........................................................................................... $ 

$ 

-  
89,000  
1,535  
90,535  
(1,535) 
- 
89,000   $ 

-  
61,000  
2,301  
63,301  
(766) 
- 
62,535  

December 31, 

2015 

2014 

Our senior revolving credit facility (“revolving facility”) has an aggregate U.S. dollar equivalent maximum 
borrowing capacity amount of $350,000,000 and matures on April 26, 2017.  The revolving facility is used for general 
corporate purposes, which may include acquisitions and share repurchases, and may be used for borrowings in certain 
foreign currencies and for letters of credit, in each case up to specified sublimits.  The revolving facility is guaranteed by 
the Company’s material domestic subsidiaries and is secured by a lien on substantially all of the Company’s and each 
guarantor’s assets.   

The interest rates applicable to borrowings under the revolving facility are based on the leverage ratio of the 
Company as set forth on a pricing grid in the amended agreement.  Amounts outstanding under the revolving facility 
bear interest, payable quarterly, at a floating rate equal to the prime rate plus a predetermined spread of 0.00% to 0.75% 
or, at our option, a LIBOR rate plus a pre-determined spread of 1.25% to 2.25%.  In addition, we pay a quarterly 
commitment fee on the unused portion of the facility of 0.25% to 0.45%, and our letter of credit participation fee ranges 
from 1.25% to 2.25%.  Deferred financing fees of $2,300,000 were capitalized in conjunction with the amendment to the 
revolving facility in 2012.  Such fees are being amortized to interest expense over the term of the facility.  During 2015, 
2014 and 2013, due to availability under our other financing facility, weighted average borrowings under our revolving 
facility were $21,987,000, $6,634,000 and $17,943,000, respectively.  Interest expense associated with the revolving 
facility was $1,813,000, $1,571,000 and $1,738,000 in 2015, 2014 and 2013, respectively, including the commitment fee 
and amortization of deferred financing fees.  As of December 31, 2015, $350,000,000 was available under the revolving 
facility.  See “Maximum Leverage Ratio” below.   

Our accounts receivable securitization financing facility (“ABS facility”) has a maximum borrowing capacity of 

$200,000,000 and matures on June 30, 2017.  Under our ABS facility, we can sell receivables periodically to a special 
purpose accounts receivable and financing entity (the “SPE”), which is exclusively engaged in purchasing receivables 
from us.  The SPE is a wholly-owned, bankruptcy-remote entity that we have included in our consolidated financial 
statements.  The SPE funds its purchases by selling undivided interests in eligible trade accounts receivable to 
independent financial institution purchasers under the ABS facility (“Purchasers”), which is administered by an 
independent financial institution agent.  The SPE’s assets are available first and foremost to satisfy the claims of the 
Purchasers, and we cannot convey any interest in the receivables sold to the Purchasers (or allow any adverse claims on 
the receivables) without the consent of the Purchasers.  In addition, the SPE is required to maintain a minimum capital 
amount and various reserves pursuant to the terms of the ABS facility.  We maintain effective control over the 
receivables that are sold.  Accordingly, the receivables remain recorded on our consolidated balance sheets.  At 
December 31, 2015 and 2014, the SPE owned $849,336,000 and $788,632,000, respectively, of receivables recorded at 
fair value and included in the accompanying consolidated balance sheets.  While the ABS facility has a stated maximum 
amount, the actual availability under the ABS facility is limited by the quantity and quality of the underlying accounts 
receivable.  As of December 31, 2015, qualified receivables were sufficient to permit access to the full $200,000,000 
facility amount, of which $89,000,000 was outstanding at December 31, 2015.  See “Maximum Leverage Ratio” below.         

Under our ABS facility, interest is payable monthly, and the floating interest rate applicable at December 31, 2015 

was 1.33% per annum, including a 0.90% usage fee on any outstanding balances.  In addition, we pay a monthly 
commitment fee on the unused portion of the facility of 0.40%.  Deferred financing fees of $351,000 and $378,000 were 
capitalized in conjunction with amendments to our ABS facility in 2014 and 2012, respectively.  Such fees are being 
amortized to interest expense over the term of the facility.  During the years ended December 31, 2015, 2014 and 2013, 
the weighted average interest rates on amounts outstanding under our ABS facility, including the usage and commitment 

53 

 
 
 
 
 
 
 
 
 
 
 
 
         
         
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

fees and the amortization of deferred financing fees, was 1.6%, 1.7% and 1.6%, respectively.  Weighted average 
borrowings under our ABS facility in 2015, 2014 and 2013 were $112,101,000, $105,992,000 and $112,959,000, 
respectively.   

Debt Covenants 

Our revolving facility and our ABS facility contain various covenants customary for transactions of this type, 

including limitations on the payment of dividends and the requirement that we comply with maximum leverage, 
minimum fixed charge and minimum asset coverage ratio requirements and meet monthly, quarterly and annual 
reporting requirements.  If we fail to comply with these covenants, the lenders would be able to demand payment within 
a specified period of time.  Further, the terms of the ABS facility identify various circumstances that would result in an 
“amortization event” under the facility. 

Our consolidated debt balance that can be outstanding at the end of any fiscal quarter under our revolving facility 
and our ABS facility is limited by certain financial covenants, particularly a maximum leverage ratio.  The maximum 
leverage ratio is calculated as aggregate debt outstanding divided by the sum of our trailing twelve month net earnings 
(loss) plus (i) interest expense, excluding non-cash imputed interest on our inventory financing facility, (ii) income tax 
expense (benefit), (iii) depreciation and amortization, (iv) non-cash stock-based compensation and (v) extraordinary or 
non-recurring non-cash losses or expenses (“adjusted earnings”).  The maximum leverage ratio permitted under the 
agreements is 2.75 times trailing twelve-month adjusted earnings.  A significant drop in our adjusted earnings would 
limit the amount of indebtedness that could be outstanding at the end of any fiscal quarter to a level that would be below 
our consolidated maximum facility amount.  Based on our maximum leverage ratio as of December 31, 2015, our 
aggregate debt balance that could have been outstanding under our revolving facility and our ABS facility was reduced 
from the maximum borrowing capacity of $550,000,000 to $469,349,000, of which $89,000,000 was outstanding at 
December 31, 2015.       

Capital Lease and Other Financing Obligations 

Our obligations under capitalized leases are included in long-term debt in the accompanying consolidated balance 
sheets as of December 31, 2015 and 2014.  The current and long-term portions of the obligations are included in the table 
above.   

From time to time, we also enter into other financing agreements with financial intermediaries to facilitate the 
purchase of products from certain vendors.  At December 31, 2015 and 2014, amounts owed under other financing 
agreements of $1,309,000 and $1,852,000, respectively, which are payable in installments through August 2016, are 
included in our current and long-term debt balances as summarized in the table above. 

(7) 

Operating Leases  

  We have non-cancelable operating leases with third parties, primarily for administrative and distribution center space 
and computer equipment.  Our facilities leases generally provide for periodic rent increases and many contain escalation 
clauses and renewal options.  We recognize rent expense on a straight-line basis over the lease term.  Rental expense for 
these third-party operating leases was $14,737,000, $15,493,000 and $15,731,000 in 2015, 2014 and 2013, respectively, and 
is included in selling and administrative expenses in the accompanying consolidated statements of operations. 

Future minimum lease payments under non-cancelable operating leases (with initial or remaining lease terms in 

excess of one year) as of December 31, 2015 are as follows (in thousands): 

Years Ending December 31,
2016 .................................................................... $ 
2017 ....................................................................  
2018 ....................................................................  
2019 ....................................................................  
2020 ....................................................................  
Thereafter ...........................................................  
Total minimum lease payments ................... $ 

 12,299 
 11,919 
 10,433 
  9,375 
  7,720 
 17,723 
 69,469 

54 

 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
  
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

Amounts in the table above exclude approximately $1.5 million in each of 2016 and 2017 and approximately $1.6 

million in each of 2018 and 2019 in non-cancellable rental income. 

(8) 

Severance and Restructuring Activities 

During 2015, 2014 and 2013, we recorded severance expense associated with the elimination of certain positions 

based on a re-alignment of roles and responsibilities, a continued review of resource needs in North America and 
significant restructuring activities in EMEA, primarily in the United Kingdom, Germany and France, as we worked to 
rationalize our selling and administrative expenses in EMEA.       

The following table details the activity for each of the three years in the period ending December 31, 2015 related to 

these resource actions, and the outstanding obligations as of December 31, 2015 (in thousands): 

Balances at December 31, 2012 ................... $   
  Severance costs, net of adjustments ...........
  Cash payments ...........................................
  Foreign currency translation adjustments ..
Balances at December 31, 2013 ...................
  Severance costs, net of adjustments ...........
  Cash payments ...........................................
  Foreign currency translation adjustments ..
Balances at December 31, 2014 ...................
  Severance costs, net of adjustments ...........
  Cash payments ...........................................
  Foreign currency translation adjustments ..
Balances at December 31, 2015 ................... $   

 North America   
1,249 
3,325 
(2,864) 
- 
1,710 
971 
(1,786) 
(38) 
857 
1,126 
(1,456) 
(22) 
505 

     EMEA 

   APAC 

    Consolidated 

$   

$   

1,391 
9,415 
(7,771) 
212 
3,247 
3,356 
(3,475) 
(157) 
2,971 
3,781 
(3,534) 
(235) 
2,983 

$   

$   

-  $   
- 
- 
- 
- 
106 
(106)   
- 
- 
- 
- 
- 
-  $   

2,640
12,740
(10,635)
212
4,957
4,433
(5,367)
(195)
3,828
4,907
(4,990)
(257)
3,488

Adjustments were recorded as a reduction to severance and restructuring expense in 2015, 2014 and 2013 of 

$600,000, $1,023,000 and $292,000, respectively, due to changes in estimates. 

The remaining outstanding obligations as of December 31, 2015 are expected to be paid during the next 12 months 

and are therefore included in accrued expenses and other current liabilities. 

(9) 

Stock-Based Compensation 

  We recorded the following pre-tax amounts in selling and administrative expenses for stock-based compensation, by 
operating segment, in the accompanying consolidated financial statements (in thousands): 

North America ....................................................... $ 
EMEA ....................................................................  
APAC .....................................................................  
Total Consolidated ................................................. $ 

6,648  $ 
1,908 
366 
8,922  $ 

5,933  $ 
1,547 
270 
7,750  $ 

5,118 
1,061 
251 
6,430 

Years Ended December 31, 
2014 

2015 

2013 

Company Plan 

On October 1, 2007, Insight’s Board of Directors approved the 2007 Omnibus Plan (the “2007 Plan”), and the 2007 
Plan became effective when it was approved by Insight’s stockholders at the annual meeting on November 12, 2007.  On 
August 12, 2008, the 2007 Plan was amended to clarify certain provisions relating to forfeiture restrictions and grants of 
discretionary awards to non-employee directors.  On May 18, 2011, Insight’s stockholders approved the Company’s 
Amended 2007 Omnibus Plan (the “Amended 2007 Plan”) to, among other changes, increase the number of shares of 
common stock authorized to be issued thereunder to a total of 7,250,000 shares.  The Amended 2007 Plan is 
administered by the Compensation Committee of Insight’s Board of Directors, and, except as provided below, the 
Compensation Committee has the exclusive authority to administer the Amended 2007 Plan, including the power to 
determine eligibility, the types of awards to be granted, the price and the timing of awards.  Under the Amended 2007 
Plan, the Compensation Committee may delegate some of its authority to our Chief Executive Officer to grant awards to 

55 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

individuals other than individuals who are subject to the reporting requirements of Section 16(a) of the Securities 
Exchange Act of 1934, as amended.  Teammates, officers and members of the Board of Directors are eligible for awards 
under the Amended 2007 Plan, and consultants and independent contractors are also eligible if they provide bona fide 
services that are not related to capital raising or promoting or maintaining a market for the Company’s stock.  The 
Amended 2007 Plan allows for awards of options, stock appreciation rights, restricted stock, RSUs, performance awards 
as well as grants of cash awards.  As of December 31, 2015, of the 7,250,000 shares of stock reserved for awards issued 
under the Amended 2007 Plan, 3,769,996 shares of stock were available for grant.   

 Accounting for Restricted Stock Units 

  We issue RSUs as incentives to certain officers and teammates and as compensation to members of our Board of 
Directors.  We recognize compensation expense associated with the issuance of such RSUs over the vesting period for 
each respective RSU.  The total compensation expense associated with RSUs represents the value based upon the 
number of RSUs awarded multiplied by the closing price of our common stock on the date of grant, adjusted for our 
estimate of forfeitures.  The number of RSUs to be awarded under our service-based RSUs is fixed at the grant date.  The 
number of RSUs ultimately awarded under our performance-based RSUs varies based on whether the Company achieves 
certain financial results.  We record compensation expense each period based on our estimate of the most probable 
number of RSUs that will be issued under the grants of performance-based RSUs.  Recipients of RSUs do not have 
voting or dividend rights until the vesting conditions are satisfied and shares are released.   

  As of December 31, 2015, total compensation cost related to nonvested RSUs not yet recognized is $14,878,000, 
which is expected to be recognized over the next 1.27 years on a weighted-average basis.  

The following table summarizes our RSU activity during 2015: 

Nonvested at the beginning of year..............       
Granted .........................................................     
Vested, including shares withheld to 

cover taxes ................................................ 
Forfeited ........................................................     
Nonvested at the end of year ........................     
Expected to vest ............................................     

Number 

888,967
501,809 

   Weighted Average  
  Grant Date Fair Value 
22.06 
$ 
26.25 
$ 

      Fair Value 

(344,625) 
$ 
(94,367)  $ 
951,784 
$ 
874,369 

$ 

21.47 
23.51 
24.35  $ 
$ 

9,168,784(a)

23,908,814(b) 
21,964,149(b) 

(a)   The aggregate fair value of vested RSUs represents the total pre-tax fair value, based on the closing stock price 
on the day of vesting, which would have been received by holders of RSUs had all such holders sold their 
underlying shares on that date.  The aggregate intrinsic value for RSUs which vested during 2014 and 2013 was 
$8,371,565 and $11,829,527, respectively. 

(b)    The aggregate fair value of the nonvested RSUs and the RSUs expected to vest represents the total pre-tax fair 

value, based on our closing stock price of $25.12 as of December 31, 2015, which would have been received by 
holders of RSUs had all such holders sold their underlying shares on that date.   

During each of the years in the three-year period ended December 31, 2015, the RSUs that vested for teammates in 
the United States were net-share settled such that we withheld shares with value equivalent to the teammates’ minimum 
statutory United States tax obligation for the applicable income and other employment taxes and remitted the equivalent 
cash amount to the appropriate taxing authorities.  The total shares withheld during 2015, 2014 and 2013 of 85,652, 
86,732 and 151,521, respectively, were based on the value of the RSUs on their vesting dates as determined by our 
closing stock price on such dates.  For 2015, 2014 and 2013, total payments for the employees’ tax obligations to the 
taxing authorities were $2,265,000, $2,028,000 and $3,094,000, respectively, and are reflected as a financing activity 
within the accompanying consolidated statements of cash flows.  These net-share settlements had the effect of 
repurchases of our common stock as they reduced the number of shares that would have otherwise been issued as a result 
of the vesting and did not represent an expense to us. 

 (10) 

Impairment Loss on Assets Held for Sale 

In November 2014, we relocated our sales and administrative operations that were housed in the property that we 
own in Bloomingdale, Illinois.  The property is classified as a held for sale asset, which is included in other current assets 
in the accompanying consolidated balance sheets as of December 31, 2015 and 2014.  During 2014, our North America 

56 

 
 
 
  
 
 
 
 
 
   
 
    
 
  
 
   
 
   
 
 
 
   
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

operating segment recorded non-cash charges of $5,178,000, consisting of an impairment loss of $4,558,000 and 
accelerated depreciation of $620,000, to reduce the carrying amount of the related assets to their estimated fair value less 
costs to sell.  The property continues to be marketed for sale, and during 2015, an additional non-cash impairment charge 
of $800,000 was recorded based on a decline in the estimated fair market value.  The estimated fair market value was 
derived from Level 2 fair value inputs (observable market based inputs or unobservable inputs that are corroborated by 
market data), which included a current market analysis indicating the price per square foot of previous sale transactions 
involving comparable property in the Bloomingdale area.  The charges are included in selling and administrative 
expenses in the accompanying consolidated statements of operations for 2015 and 2014. 

(11) 

Income Taxes 

The following table presents the United States (“U.S.”) and foreign components of earnings before income taxes and 

the related income tax expense (in thousands): 

Earnings before income taxes: 

United States .......................................................................................... $ 
Foreign ...................................................................................................

Years Ended December 31, 
2014 
89,679  $ 
34,693 

2013 
95,481 
19,043 
$  119,176  $  124,372  $  114,524

2015 
90,575  $ 
28,601 

Income tax expense: 

Current: 

Years Ended December 31, 
2014 

2013 

2015 

U.S. Federal ............................................................................................ $ 
U.S. State and local ................................................................................
Foreign ...................................................................................................

24,369  $ 
2,705 
11,077 
38,151 

27,332  $ 
3,242 
14,320 
44,894 

Deferred: 

U.S. Federal ............................................................................................
U.S. State and local ................................................................................
Foreign ...................................................................................................

5,104 
602 
(532)   
5,174 
43,325  $ 

4,541 
330 
(1,077)
3,794 
48,688  $ 

$ 

27,782 
2,662 
9,614 
40,058 

4,039 
921 
(1,515)
3,445 
43,503 

The following schedule reconciles the differences between the U.S. federal income taxes at the U.S. statutory rate 

and our income tax expense (dollars in thousands): 

Statutory federal income tax rate ................ $ 
State income tax expense, net of federal 

income tax benefit ................................
Audits and adjustments, net ........................
Change in valuation allowances ..................
Foreign income taxed at different rates .......
Non-deductible compensation .....................
Other, net .....................................................
    Effective tax rate ..................................... $ 

2015 

2014 

2013 

41,712

35.0% $ 

43,530

35.0% 

$ 

40,083

35.0% 

3,180
(886)
2,944
(5,729)
474
1,630
43,325

2.7 
(0.7) 
2.5 
(4.8) 
0.4 
  1.3 
  36.4% $ 

3,416
(186)
6,471
(5,309)
404
362
48,688

2.8 
(0.2) 
5.2 
(4.3) 
0.3 
  0.3 
 39.1% 

$ 

3,662
(1,730)
4,160
(2,665)
275
(282)
43,503

3.2 
(1.5) 
3.6 
(2.3) 
0.2 
  (0.2)   
  38.0% 

For foreign entities not treated as branches for U.S. tax purposes, we do not provide for U.S. income taxes on the 

undistributed earnings of these subsidiaries as these earnings are reinvested and, in the opinion of management, will 
continue to be reinvested indefinitely outside of the United States.  The undistributed earnings of foreign subsidiaries that 
are deemed to be indefinitely invested outside of the United States were approximately $88,888,000 at December 31, 
2015.  It is not practicable to determine the unrecognized deferred tax liability on those earnings. 

57 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
   
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

The significant components of deferred tax assets and liabilities are as follows (in thousands): 

Deferred tax assets: 

Goodwill and other intangibles .................................. $ 
Net operating losses ....................................................
Foreign tax credits ......................................................
Accruals ......................................................................
Accounts receivable ...................................................
Stock-based compensation .........................................
Inventories ..................................................................
Deferred revenue ........................................................
Other ...........................................................................
Gross deferred tax assets .....................................
Valuation allowances..................................................
Total deferred tax assets ......................................

December 31, 

2015 

2014 

$ 

42,281
17,433
12,972
7,423
3,749
3,558
2,667
351
2,391  
92,825
(28,750)   
64,075

53,869 
17,439 
13,106 
7,311 
6,206 
3,137 
2,216 
321 
1,307 
104,912 
(28,709) 
76,203 

Deferred tax liabilities: 

Property and equipment ..............................................
Prepaid expenses ........................................................
Total deferred tax liabilities ................................
Net deferred tax assets ........................................ $ 

(1,102)   
(226)   
(1,328)   
$ 
62,747

(4,933) 
(205) 
(5,138) 
71,065 

The net non-current deferred tax assets and liabilities are as follows (in thousands): 

Net non-current deferred tax assets .................................... $ 
Net non-current deferred tax liabilities ..............................

Net deferred tax assets ................................................ $ 

December 31, 

2015 
62,986 
(239)  
62,747 

$ 

$ 

2014 
71,720 
(655)
71,065 

As of December 31, 2015, we have U.S. federal net operating loss carryforwards (“NOLs”) of $485,000 that will 
expire between 2032 and 2035 and deferred tax assets related to U.S. state NOLs of $620,000 that will expire between 
2016 and 2030.  We also have NOLs from various non-U.S. jurisdictions of $61,537,000.  While the majority of the non-
U.S. NOLs have no expiration date, $3,001,000 will expire between 2016 and 2022.   

On the basis of currently available information, we have provided valuation allowances for certain of our deferred 
tax assets where we believe it is more likely than not that the related tax benefits will not be realized.  At December 31, 
2015 and 2014, our valuation allowances totaled $28,750,000 and $28,709,000, respectively, representing non-U.S. 
NOLs, foreign depreciation allowances and foreign tax credits.  We expect to fully utilize the federal NOLs within the 
next three years. 

We believe it is more likely than not that forecasted income, including income that may be generated as a result of 
prudent and feasible tax planning strategies, together with the tax effects of deferred tax liabilities, will be sufficient to fully 
recover our remaining deferred tax assets.  In the future, if we determine that realization of the remaining deferred tax assets 
and the availability of certain previously paid taxes to be refunded are not more likely than not, we will need to increase our 
valuation allowances and record additional income tax expense.  

58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

The following table summarizes the change in the valuation allowance (in thousands): 

24,508 
Valuation allowances at beginning of year ...................... $ 
Increase in income tax expense ........................................  
6,471 
Foreign currency translation adjustments ........................           
(2,270) 
Other ................................................................................           
- 
Valuation allowances at end of year ................................ $           28,750   $           28,709 

28,709   $ 
2,944 
(1,743) 
(1,160) 

December 31, 

2015 

2014 

Various taxing jurisdictions are examining our tax returns for certain tax years.  Although the outcome of tax audits 
cannot be predicted with certainty, management believes the ultimate resolution of these examinations will not result in a 
material adverse effect to our financial position, results of operations or cash flows. 

As of December 31, 2015 and 2014, we had approximately $3,335,000 and $4,306,000, respectively, of 

unrecognized tax benefits.  Of these amounts, approximately $296,000 and $336,000, respectively, related to accrued 
interest.  A reconciliation of the beginning and ending amounts of unrecognized tax benefits, excluding interest, is as 
follows (in thousands): 

Balance at December 31, 2014 ........................................................ $ 
Additions for tax positions in prior periods .....................................  
Additions for tax positions in current period ...................................  
Subtractions due to foreign currency translation .............................  
Subtractions due to audit settlements and statute expirations .........  
Balance at December 31, 2015 ........................................................ $ 

  3,970 
53 
483 
(70) 
  (1,397) 
  3,039  

In the future, if recognized, the liability associated with uncertain tax positions would affect our effective tax 

rate.  We do not believe there will be any changes over the next 12 months that would have a material effect on our 
effective tax rate.   

Several of our subsidiaries are currently under audit for tax years 2006 through 2014.  Although the timing of the 

resolutions and/or closures of audits is highly uncertain, it is reasonably possible that the examination phase of these 
audits may be concluded within the next 12 months which could significantly increase or decrease the balance of our 
gross unrecognized tax benefits.  However, based on the status of the various examinations in multiple jurisdictions, an 
estimate of the range of reasonably possible outcomes cannot be made at this time, but the estimated effect on our 
income tax expense and net earnings is not expected to be significant. 

  We, including our subsidiaries, file income tax returns in the U.S. federal jurisdiction and many state and local and 
non-U.S. jurisdictions.  In the United States, federal income tax returns for 2012, 2013, 2014 and 2015 remain open to 
examination.  For U.S. state and local taxes as well as in non-U.S. jurisdictions, the statute of limitations generally varies 
between three and ten years. 

(12)  Market Risk Management 

Interest Rate Risk  

We have interest rate exposure arising from our financing facilities, which have variable interest rates.  These 
variable interest rates are affected by changes in short-term interest rates.  We currently do not hedge our interest rate 
exposure.  

We do not believe that the effect of reasonably possible near-term changes in interest rates will be material to our 
financial position, results of operations and cash flows.  Our financing facilities expose our net earnings to changes in 
short-term interest rates since interest rates on the underlying obligations are variable.  We had no amounts outstanding 
under our revolving facility and $89,000,000 outstanding under our ABS facility at December 31, 2015.  The interest rate 
attributable to the borrowings under our ABS facility was 1.33% per annum at December 31, 2015.  The change in 
annual pre-tax earnings from operations resulting from a hypothetical 10% increase or decrease in the applicable interest 
rate would have been immaterial.   

59 

 
 
 
 
 
 
 
          
          
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

Foreign Currency Exchange Risk  

We have foreign currency exchange risk related to the translation of our foreign subsidiaries’ operating results, 

assets and liabilities (see Note 1 for a description of our Foreign Currencies policy).  We also maintain cash accounts 
denominated in currencies other than the functional currency, which expose us to foreign exchange rate movements.  
Remeasurement of these cash balances results in gains/losses that are also reported as a separate component of non-
operating (income) expense.  We monitor our foreign currency exposure and selectively enter into forward exchange 
contracts to mitigate risk associated with certain non-functional currency monetary assets and liabilities related to foreign 
denominated payables, receivables and cash balances.  Transaction gains and losses resulting from non-functional 
currency assets and liabilities are offset by gains and losses on forward contracts in non-operating (income) expense, net 
in our consolidated statements of operations.  The counterparties associated with our foreign exchange forward contracts 
are large creditworthy commercial banks.  The derivatives transacted with these institutions are short in duration and, 
therefore, we do not consider counterparty concentration and non-performance to be material risks.  The Company does 
not have a significant concentration of credit risk with any single counterparty. 

(13) 

Derivative Financial Instruments 

We use derivatives to partially offset our exposure to fluctuations in certain foreign currencies.  We do not enter into 
derivative contracts for speculative or trading purposes.  Derivatives are recorded at fair value on the balance sheet based 
on observable market based inputs or unobservable inputs that are corroborated by market data (Level 2).  Gains or 
losses resulting from changes in fair value of the derivative are recorded currently in income.  We do not designate our 
hedges for hedge accounting, and our foreign currency derivative instruments are not subject to any master netting 
arrangements with our counterparties. 

We use foreign exchange forward contracts to mitigate risk associated with certain non-functional currency assets 

and liabilities from changes in exchange rate movements.  Our non-functional currency assets and liabilities are 
primarily related to foreign currency denominated payables, receivables, and cash balances.  The foreign currency 
forward contracts, carried at fair value, typically have a maturity of one month or less.  We currently enter into 
approximately four foreign exchange forward contracts per month with an average notional value of $9,750,000 and an 
average maturity of approximately twelve days.   

Our derivative financial instruments as of December 31, 2015 were not material.  The effect of our derivative 
financial instruments on our results of operations during the years ended December 31, 2015, 2014 and 2013 were a loss 
of $942,000, a loss of $205,000 and a gain of $398,000, respectively.  These amounts are reported within the net foreign 
currency exchange (gain) loss line item in our consolidated statements of operations. 

(14) 

Fair Value Measurements 

Fair value measurements are determined based on the following three categories:  

Level 1:  Quoted market prices in active markets for identical assets or liabilities. 
Level 2:  Observable market based inputs or unobservable inputs that are corroborated by market data. 
Level 3:  Unobservable inputs that are not corroborated by market data. 

We have elected to use the income approach to value our foreign exchange derivatives, using observable Level 2 
market expectations at the measurement date and standard valuation techniques to convert future amounts to a single 
present value amount assuming that participants are motivated, but not compelled, to transact.  Level 2 inputs for the 
valuations are limited to quoted prices for similar assets or liabilities in active markets and inputs other than quoted 
prices that are observable for the asset or liability (specifically LIBOR rates, foreign exchange rates, and foreign 
exchange forward points).  Mid-market pricing is used as a practical expedient for fair value measurements.  Fair value 
measurement of an asset or liability must reflect the nonperformance risk of the entity and the counterparty.  Therefore, 
the impact of the counterparty’s creditworthiness when in an asset position and the Company’s creditworthiness when in 
a liability position has also been factored into the fair value measurement of the derivative instruments and did not have a 
material impact on the fair value of these derivative instruments.  Both the counterparty and the Company are expected 
to continue to perform under the contractual terms of the instruments. 

As of December 31, 2015, other than the held for sale asset discussed in Note 10, we have no non-financial assets or 

liabilities that are measured and recorded at fair value on a recurring basis, and our other financial assets or liabilities 
generally consist of cash and cash equivalents, accounts receivable, accounts payable and accrued expenses and other 

60 

  
 
 
 
  
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

current liabilities.  The estimated fair values of our cash and cash equivalents approximate their carrying values and are 
determined based on quoted prices in active markets for identical assets (Level 1).  The fair values of the other financial 
assets and liabilities are based on the values that would be received or paid in an orderly transaction between market 
participants and approximate their carrying values due to their nature and short duration. 

(15) 

Benefit Plans 

We adopted a defined contribution benefit plan (the “Defined Contribution Plan”) for our U.S. teammates which 

complies with section 401(k) of the Internal Revenue Code.  The Company provides a discretionary match to all 
participants who make 401(k) contributions pursuant to the Defined Contribution Plan.  The discretionary match 
provided to participants is equivalent to 25% of a participant’s pre-tax contributions up to a maximum of 6% of eligible 
compensation per pay period.  Additionally, we offer several defined contribution benefit plans to our teammates outside 
of the United States.  These plans and their related terms vary by country.  Total consolidated contribution expense under 
these plans was $7,190,000, $7,083,000 and $6,923,000 for 2015, 2014 and 2013, respectively.    

(16) 

Share Repurchase Programs 

In February 2015, October 2014, October 2013 and February 2013, our Board of Directors authorized share repurchase 

programs of $75,000,000, $25,000,000, $50,000,000 and $50,000,000, respectively.  The following table summarizes the 
shares of our common stock that we repurchased on the open market under these repurchase programs, in thousands, except 
per share amounts: 

Year 
2015 ............................................. 
2014 ............................................. 
2013 ............................................. 
Total ............................................. 

 Total Number 
  of Shares  
  Purchased 

 Average Price 
 Paid per Share 

Approximate Dollar 
Value of Shares 
Purchased 

3,300  $ 
2,140 
3,000 
8,440

27.83  $ 
23.54
19.26 

$ 

91,843 
50,383 
57,774 
200,000

All shares repurchased were retired. 

Subsequent to December 31, 2015, on February 10, 2016, we announced that our Board of Directors had authorized the 
repurchase of up to $50,000,000 of our common stock.  Any share repurchases will be made on the open market, subject to 
Rule 10b-18 or in privately negotiated transactions, through 10b5-1 plans or otherwise, at management’s discretion.  The 
amount of shares purchased and the timing of the purchases will be based on market conditions, working capital 
requirements, general business conditions and other factors.  We intend to retire the repurchased shares.   

(17)  

Commitments and Contingencies 

Contractual 

In the ordinary course of business, we issue performance bonds to secure our performance under certain contracts or 
state tax requirements.  As of December 31, 2015, we had approximately $1,451,000 of performance bonds outstanding.  
These bonds are issued on our behalf by a surety company on an unsecured basis; however, if the surety company is ever 
required to pay out under the bonds, we have contractually agreed to reimburse the surety company. 

Employment Contracts and Severance Plans 

We have employment contracts with, and plans covering, certain officers and management teammates under which 

severance payments would become payable in the event of specified terminations without cause or terminations under 
certain circumstances after a change in control.  In addition, vesting of outstanding nonvested RSUs would accelerate 
following a change in control.  If severance payments under the current employment agreements or plan payments were 
to become payable, the severance payments would generally range from three to twenty-four months of salary. 

61 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

Indemnifications 

From time to time, in the ordinary course of business, we enter into contractual arrangements under which we agree 
to indemnify either our clients or third-party service providers from certain losses incurred relating to services performed 
on our behalf or for losses arising from defined events, which may include litigation or claims relating to past 
performance.  These arrangements include, but are not limited to, the indemnification of our clients for certain claims 
arising out of our performance under our sales contracts, the indemnification of our landlords for certain claims arising 
from our use of leased facilities and the indemnification of the lenders that provide our credit facilities for certain claims 
arising from their extension of credit to us.  Such indemnification obligations may not be subject to maximum loss 
clauses. 

Management believes that payments, if any, related to these indemnifications are not probable at December 31, 

2015.  Accordingly, we have not accrued any liabilities related to such indemnifications in the accompanying 
consolidated financial statements. 

We have entered into separate indemnification agreements with certain of our executive officers and with each of 

our directors.  These agreements require us, among other requirements, to indemnify such officers and directors against 
expenses (including attorneys’ fees), judgments and settlements incurred by such individual in connection with any 
action arising out of such individual’s status or service as our executive officer or director (subject to exceptions such as 
where the individual failed to act in good faith or in a manner the individual reasonably believed to be in, or not opposed 
to, the best interests of the Company) and to advance expenses incurred by such individual with respect to which such 
individual may be entitled to indemnification by us.  There are no pending legal proceedings that involve the 
indemnification of any of the Company’s directors or officers. 

Contingencies Related to Third-Party Review 

From time to time, we are subject to potential claims and assessments from third parties.  We are also subject to 

various governmental, client and partner audits.  We continually assess whether or not such claims have merit and 
warrant accrual.  Where appropriate, we accrue estimates of anticipated liabilities in our consolidated financial 
statements.  Such estimates are subject to change and may affect our results of operations and our cash flows.  

Legal Proceedings  

From time to time, we are party to various legal proceedings arising in the ordinary course of business, including 

preference payment claims asserted in client bankruptcy proceedings, indemnification claims, claims of alleged 
infringement of patents, trademarks, copyrights and other intellectual property rights, claims of alleged non-compliance 
with contract provisions and claims related to alleged violations of laws and regulations.  We regularly evaluate the 
status of the legal proceedings in which we are involved to assess whether a loss is probable or there is a reasonable 
possibility that a loss, or an additional loss, may have been incurred and determine if accruals are appropriate.  If 
accruals are not appropriate, we further evaluate each legal proceeding to assess whether an estimate of possible loss or 
range of possible loss can be made for disclosure.  Although litigation is inherently unpredictable, we believe that we 
have adequate provisions for any probable and estimable losses.  It is possible, nevertheless, that our consolidated 
financial position, results of operations or liquidity could be materially and adversely affected in any particular period by 
the resolution of a legal proceeding.  Legal expenses related to defense, negotiations, settlements, rulings and advice of 
outside legal counsel are expensed as incurred. 

The Company is not involved in any pending or threatened legal proceedings that it believes could reasonably be 

expected to have a material adverse effect on its financial condition, results of operations or liquidity. 

(18) 

Related Party Transaction 

In December 2014, we sold a Company-owned 21,375 square feet facility (and its furnishings) that previously 
served as executive offices and administration space in Tempe, Arizona to a trust.  Timothy A. Crown, the Chair of our 
Board of Directors, serves as trustee of that trust.  Previous to the sale, for approximately twelve months, the facility had 
been leased to another entity in which Mr. Crown has an interest.  Annual rent was not material and was based on a 
review by our outside real estate brokerage adviser of comparable rentals in the relevant market area. 

62 

 
 
 
 
 
 
 
  
 
   
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

The facility was sold for $2,500,000, the full appraisal value based on two property valuations provided by 

independent real estate brokers.  The Audit Committee approved the sale of the facility, as required under the Company’s 
Code of Ethics and Business Practices and other applicable policies, practices and requirements.  The Company was not 
required to pay a commission.  Total proceeds from the sale of $2,472,000, net of related closing costs and fees, were 
collected in December 2014, and no amounts related to this transaction remain outstanding.  During 2014, the Company 
recognized a gain of $895,000 on the sale of the facility. 

(19) 

Supplemental Financial Information 

A summary of additions and deductions related to the allowance for doubtful accounts receivable for 2015, 2014 and 

2013 follows (in thousands): 

  Balance at   
  Beginning   
  of Year 

  Additions   

 Deductions  

  Balance at 
End of Year  

Allowance for doubtful accounts receivable:  

Year ended December 31, 2015 ........................  $ 
Year ended December 31, 2014 ........................  $ 
Year ended December 31, 2013 ........................  $ 

19,336  $ 
19,908  $ 
18,905  $ 

6,761  $ 
4,409  $ 
4,696  $ 

(14,225)  $ 
(4,981)  $ 
(3,693)  $ 

11,872 
19,336 
19,908 

During 2015, we undertook a project to analyze our older accounts receivable to attempt further collection action, or 

where appropriate, to write off such accounts as uncollectible.  Since these aged accounts receivable had been fully 
reserved against, the write off was accomplished through the elimination of the associated allowance, with no effect on 
net accounts receivable balances.  The reduction of the allowance for doubtful accounts from $19,336,000 at December 
31, 2014 to $11,872,000 at December 31, 2015 was a direct result of the write off of these older fully reserved accounts 
receivable as well as an overall improvement in managing the receivables portfolio.  The reduction of the reserve during 
2015 related to these actions had no effect on our results of operations. 

 (20) 

Cash Flows 

Cash payments for interest on indebtedness and cash payments for taxes on income were as follows (in thousands): 

Years Ended December 31, 
2014 

2015 

2013 

Supplemental disclosures of cash flow information: 

  Cash paid during the year for interest ............................................................... $  
  Cash paid during the year for income taxes, net of refunds .......................... $  

2,866  $  
41,062   $  

2,439

$  
51,715  $  

2,700
37,872 

Non-cash investing activities for 2015 and 2014 included $662,000 and $1,668,000, respectively, of capital 

expenditures in accounts payable, representing additions purchased at period end but not yet paid for in cash.  Non-cash 
capital expenditures in accounts payable for the year ended December 31, 2013 were immaterial. 

63 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

(21) 

Segment and Geographic Information 

We operate in three reportable geographic operating segments: North America; EMEA; and APAC.  Our offerings 

in North America and select countries in EMEA include IT hardware, software and services.  Our offerings in the 
remainder of our EMEA segment and in APAC are largely software and select software-related services.  Net sales by 
product or service type for North America, EMEA and APAC were as follows (in thousands): 

North America 
Years Ended December 31, 
2014 

Sales Mix   
Hardware ......................................  $  2,336,788 $  2,175,397 $  2,130,006 
  1,231,269   1,174,234   1,129,114 
Software ....................................... 
Services ........................................ 
211,640 
$  3,823,528 $  3,562,726 $  3,470,760 

255,471  

213,095  

2013 

2015 

EMEA 
Years Ended December 31, 

Sales Mix   
Hardware ......................................  $  531,308 $  572,494 $  504,006 
930,903 
Software ........................................ 
Services ......................................... 
34,265 
$  1,371,137 $  1,539,968 $  1,469,174 

799,761    
40,068  

930,763    
36,711  

      2014 

      2013 

    2015 

Sales Mix   
Hardware .......................................  $ 
Software ........................................   
Services .........................................   

APAC 
Years Ended December 31, 
2014 

2013 

2015 

14,333 $ 

6,222 
191,355 
6,836  
$  178,425 $  213,535 $  204,413 

12,463 $ 
193,533  
7,539    

158,046  
6,046    

The method for determining what information regarding operating segments, products and services, geographic 

areas of operation and major clients to report is based upon the “management approach,” or the way that management 
organizes the operating segments within a company, for which separate financial information is evaluated regularly by 
the Chief Operating Decision Maker (“CODM”) in deciding how to allocate resources.  Our CODM is our Chief 
Executive Officer. 

All significant intercompany transactions are eliminated upon consolidation, and there are no differences between 
the accounting policies used to measure profit and loss for our segments or on a consolidated basis.  Net sales are defined 
as net sales to external clients.  None of our clients exceeded ten percent of consolidated net sales in 2015, 2014 or 2013.  

A portion of our operating segments’ selling and administrative expenses arise from shared services and 
infrastructure that we have historically provided to them in order to realize economies of scale and to use resources 
efficiently.  These expenses, collectively identified as corporate charges, include senior management expenses, internal 
audit, legal, tax, insurance services, treasury and other corporate infrastructure expenses.  Charges are allocated to our 
operating segments, and the allocations have been determined on a basis that we considered to be a reasonable reflection 
of the utilization of services provided to or benefits received by the operating segments.   

64 

 
 
 
 
    
 
  
  
  
 
 
 
 
 
 
 
    
 
  
 
 
 
 
 
 
 
    
 
   
   
   
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

The tables below present information about our reportable operating segments (in thousands): 

Year Ended December 31, 2015 

Net sales ..................................................  
Costs of goods sold .................................  
  Gross profit ........................................  
Operating expenses: 
Selling and administrative expenses ........  
Severance and restructuring expenses .....  
  Earnings from operations ...................  

 North 
  America 
 $ 

3,823,528 
3,321,965 
501,563 

  EMEA 
 $ 

1,371,137 
1,184,850 
186,287 

  APAC  
 $ 

178,425    $ 
149,943     
28,482     

 Consolidated  
5,373,090 
4,656,758 
716,332 

396,603 
1,126 
103,834 

 $ 

165,879 
3,781 
16,627 

 $ 

22,424     
-     
6,058    $ 

584,906 
4,907 
126,519 

 $  

Total assets ..............................................  

$ 

1,999,485 

 $ 

543,146 

 $ 

114,973    $ 

2,657,604*

Year Ended December 31, 2014 

Net sales ..................................................  
Costs of goods sold .................................  
  Gross profit ........................................  
Operating expenses: 
Selling and administrative expenses ........  
Severance and restructuring expenses .....  
  Earnings from operations ...................  

 North 
  America 
 $ 

3,562,726 
3,085,279 
477,447 

  EMEA 
 $ 

1,539,968 
1,340,052 
199,916 

  APAC  
 $ 

213,535    $ 
178,495     
35,040     

 Consolidated  
5,316,229 
4,603,826 
712,403 

372,936 
971 
103,540 

 $ 

178,816 
3,356 
17,744 

 $ 

25,215     
106     
9,719    $ 

576,967 
4,433 
131,003 

 $  

Total assets ..............................................  

$ 

1,840,057 

 $ 

575,757 

 $ 

117,437    $ 

2,533,251*

Year Ended December 31, 2013 

Net sales ..................................................  
Costs of goods sold .................................  
  Gross profit ........................................  
Operating expenses: 
Selling and administrative expenses ........  
Severance and restructuring expenses .....  
  Earnings from operations ...................  

 North 
  America 
 $ 

3,470,760 
2,998,573 
472,187 

  EMEA 
 $ 

1,469,174 
1,277,850 
191,324 

  APAC  
 $ 

204,413    $ 
169,037     
35,376     

 Consolidated  
5,144,347 
4,445,460 
698,887 

362,380 
3,325 
106,482 

 $ 

178,012 
9,415 
3,897 

 $ 

24,518     
-     
10,858    $ 

564,910 
12,740 
121,237 

 $  

Total assets ..............................................  

$ 

1,645,095 

 $ 

576,825 

 $ 

125,106    $ 

2,347,026*

* Consolidated total assets do not reflect intercompany eliminations and corporate assets of $643,587,000, 

$585,413,000 and $478,415,000 at December 31, 2015, 2014 and 2013, respectively.  As stated in Note 1, we 
early adopted ASU 2015-17 effective December 31, 2015, retrospectively, and have reclassified all prior periods 
presented to conform to the current presentation. 

65 

 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
 
 
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
 
 
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
 
 
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

The following is a summary of our geographic net sales and long-lived assets, consisting of property and equipment, 

net (in thousands): 

   United States 

  United Kingdom 

   Other Foreign   

Total 

2015 
Net sales ......................................... $ 
Total long-lived assets ................... $ 

2014 
Net sales ......................................... $ 
Total long-lived assets ................... $ 

2013 
Net sales ......................................... $ 
Total long-lived assets ................... $ 

3,645,876 $ 
58,748 $

711,957 
16,810

3,368,798 $ 
70,439 $ 

746,123 
19,522 

3,281,403 $ 
91,768 $ 

656,559 
23,687 

$ 
$

$ 
$ 

$ 
$ 

1,015,257 
12,723 

1,201,308 
14,220 

1,206,385 
17,365 

$ 
$

$ 
$ 

$ 
$ 

5,373,090 
88,281

5,316,229 
104,181 

5,144,347 
132,820 

Net sales by geographic area are presented by attributing net sales to external customers based on the domicile of the 

selling location. 

  We recorded the following pre-tax amounts, by operating segment, for depreciation and amortization in the 
accompanying consolidated financial statements (in thousands): 

North America ....................................................... $ 
EMEA ....................................................................  
APAC .....................................................................  
Total ....................................................................... $ 

30,470 
6,591 
896 
37,957 

$ 

$ 

31,365 
8,325 
880 
40,570 

$ 

$ 

31,815 
8,608 
1,121 
41,544 

Years Ended December 31, 

  2015 

  2014 

 2013 

(22)  

Acquisition 

Effective October 1, 2015, we acquired BlueMetal, an interactive design and technology architecture firm based in 
the Boston area, with offices in Chicago and New York, for a cash purchase price, net of cash acquired, of approximately 
$44,221,000.         

The total fair value of net assets acquired was approximately $15,412,000, including $15,240,000 of identifiable 
intangible assets, consisting primarily of customer relationships and restrictive covenant agreements which are being 
amortized using the straight-line method over their estimated economic lives of eight and three years, respectively.  The 
purchase price was allocated using the information currently available.  Further information regarding items such as 
deferred tax amounts and liabilities assumed could lead to an adjustment of the purchase price allocation.  Goodwill 
acquired approximated $29,938,000, which was recorded in our North America operating segment.  BlueMetal delivers 
strategic design, application development, business intelligence solutions and data visualization platforms, and we 
believe this acquisition strengthens our services capabilities to bring value to our clients’ businesses in the area of 
application design, mobility and big data.  The addition of the BlueMetal employees to our team and the opportunity to 
grow our services business are the primary factors making up the goodwill recognized as part of the transaction.  None of 
the goodwill is tax deductible.   

We consolidated the results of operations for BlueMetal beginning on the October 1, 2015 effective date of the 

acquisition.  Our historical results would not have been materially affected by the acquisition of BlueMetal and, 
accordingly, we have not presented pro forma information as if the acquisition had been completed at the beginning of 
each period presented in our statements of operations. 

66 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
INSIGHT ENTERPRISES, INC.  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 

(23)  

Selected Quarterly Financial Information (unaudited) 

The following table sets forth selected unaudited consolidated quarterly financial information for 2015 and 2014 (in 

thousands, except per share data): 

Quarters Ended 

Dec. 31, 
2015 

Sept. 30, 
2015 

June 30,  Mar. 31, 

June 30,  Mar. 31, 

Dec. 31, 
2014 

Sept. 30, 
  2014 

2015 
Net sales .................................................... $ 1,387,185  $1,342,195  $ 1,424,031  $ 1,219,679  $ 1,446,134  $ 1,237,668  $ 1,417,897  $ 1,214,530 
Costs of goods sold ...................................    1,206,332 
   1,050,785 
   1,232,616 
    163,745 
    191,415 
Gross profit .......................................       180,853 

   1,159,944 
    182,251 

   1,223,298 
    194,599 

   1,065,848 
    171,820 

   1,057,866 
    161,813 

   1,263,895 
      182,239 

  2015 

2014 

2014 

Operating expenses: 

Selling and administrative expenses ......     147,310 
Severance and restructuring 
   expenses .............................................    
Earnings from operations ..................    

2,995 
30,548 

    148,796 

    148,004 

    140,796 

    143,594 

    143,134 

    147,810 

    142,429 

817 
32,638 

372 
43,039 

723 
20,294 

3,478 
35,167 

308 
28,378 

310 
46,479 

337 
20,979 

Non-operating (income) expense: 

Interest income ......................................        
Interest expense .....................................    
Net foreign currency exchange loss 

(172)     
1,706 

(265)    
2,062 

(192)    
1,718 

(154)        
1,738 

(251)     
1,466 

(229)     
1,594 

(333)    
1,501 

(249)
1,458 

(gain) .................................................
Other expense, net .................................    
Earnings before income taxes ............    
Income tax expense ...................................   
Net earnings ...................................... $ 

535 
326 
28,153 
9,577 
18,576  $ 

(1,561)
357 
32,045 
11,220 
20,825  $ 

20 
281 
41,212 
15,713 
25,499  $ 

613 
331 
17,766 
6,815 
10,951  $ 

(868) 
286 
34,534 
15,051 
19,483  $ 

238 
369 
26,406 
9,004 
17,402  $ 

461 
443 
44,407 
17,158 
27,249  $ 

496 
249 
19,025 
7,475 
11,550 

Net earnings per share: 

Basic .................................................. $  
Diluted ............................................... $  

0.50  $  
0.50  $  

0.56  $  
0.56  $  

0.67  $  
0.67  $  

0.28  $  
0.27  $  

0.48  $  
0.48  $  

0.42  $  
0.42  $  

0.67  $  
0.66  $  

0.28 
0.28 

Shares used in per share calculations: 

Basic ..................................................  
Diluted ...............................................  

  37,099 
  37,429 

  37,095 
  37,351 

  38,067 
  38,326 

  39,673 
  39,994 

  40,692 
  41,015 

   40,972 
   41,270 

    40,951 
    41,228 

  41,632 
  41,918 

67 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
 
       
 
   
 
   
 
   
 
   
 
   
 
   
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC.  

Item 9.  Changes in and Disagreements With Accountants on Accounting and Financial Disclosure 

Not applicable. 

Item 9A.  Controls and Procedures  

(a)   Management’s Annual Report on Internal Control Over Financial Reporting 

Our management is responsible for establishing and maintaining adequate internal control over financial reporting 
(as such term is defined under Rules 13a-15(f) and 15d-15(f) of the Securities Exchange Act of 1934, as amended (the 
“Exchange Act”)).  Our management, including our Chief Executive Officer and Chief Financial Officer, conducted an 
evaluation of the effectiveness of our internal control over financial reporting as of December 31, 2015.  In making this 
assessment, our management used the criteria established in Internal Control – Integrated Framework (2013) issued by 
the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”).  Management has concluded that 
the Company maintained effective internal control over financial reporting as of December 31, 2015, based on the 
criteria established in COSO’s Internal Control – Integrated Framework.     

KPMG LLP, the independent registered public accounting firm that audited the Consolidated Financial Statements in 

Part II, Item 8 of this report, has issued an attestation report on the Company’s internal control over financial reporting as of 
December 31, 2015. 

(b)   Changes in Internal Control Over Financial Reporting 

There was no change in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 

15d-15(f) under the Exchange Act) during the quarter ended December 31, 2015 that has materially affected, or is 
reasonably likely to materially affect, our internal control over financial reporting.     

(c)   Disclosure Controls and Procedures 

We maintain disclosure controls and procedures (as defined in Rule 13a-15(e) and 15d-15(e) under the Exchange 
Act).  Our Chief Executive Officer and Chief Financial Officer, as of the end of the period covered by this report, evaluated 
the effectiveness of our disclosure controls and procedures and determined that as of December 31, 2015 our disclosure 
controls and procedures were effective to ensure that information required to be disclosed by us in reports that we file or 
submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the 
SEC’s rules and forms and that such information is accumulated and communicated to our management, including our 
Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.    

(d)   Inherent Limitations of Disclosure Controls and Internal Control Over Financial Reporting 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect 

misstatements.  Projections of any evaluation of effectiveness to future periods are subject to risks that controls may become 
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may 
deteriorate. 

Item 9B.  Other Information 

Not applicable.   

68

 
 
 
 
 
 
 
 
 
 
 
 
 
 
         
 
 
 
INSIGHT ENTERPRISES, INC. 

PART III  

Item 10.  Directors, Executive Officers and Corporate Governance  

The information required by this item can be found in our definitive Proxy Statement relating to our 2016 Annual 

Meeting of Stockholders (our “Proxy Statement”) and is incorporated herein by reference.   

Item 11.  Executive Compensation  

The information required by this item can be found in our Proxy Statement and is incorporated herein by reference.  

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 

Matters  

The information required by this item can be found in our Proxy Statement and is incorporated herein by reference.  

Item 13.  Certain Relationships and Related Transactions, and Director Independence  

The information required by this item can be found in our Proxy Statement and is incorporated herein by reference.  

Item 14.  Principal Accounting Fees and Services  

The information required by this item can be found in our Proxy Statement and is incorporated herein by reference. 

PART IV 

Item 15.  Exhibits, Financial Statement Schedules 

(a) Financial Statements and Schedules 

The Consolidated Financial Statements of Insight Enterprises, Inc. and subsidiaries and the related Reports of 

Independent Registered Public Accounting Firm are filed herein as set forth under Part II, Item 8 of this report. 

Financial statement schedules have been omitted since they are either not required, not applicable, or the 

information is otherwise included in the Consolidated Financial Statements or notes thereto. 

(b) Exhibits 

The exhibits list immediately following the signature page is incorporated herein by reference as the list of exhibits 

required as part of this report. 

69 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC. 

SIGNATURES 

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly 

caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. 

INSIGHT ENTERPRISES, INC. 

By /s/ Kenneth T. Lamneck 
  Kenneth T. Lamneck 
  Chief Executive Officer  

Dated: February 19, 2016   

 Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the 

following persons on behalf of the registrant and in the capacities and on the dates indicated. 

Signature 

Title

Date 

/s/ Kenneth T. Lamneck 
Kenneth T. Lamneck 

President, Chief Executive Officer and 
Director (principal executive officer) 

February 19, 2016

/s/ Glynis A. Bryan 
Glynis A. Bryan 

/s/ Dana A. Leighty 
Dana A. Leighty 

/s/ Timothy A. Crown* 
Timothy A. Crown 

/s/ Richard E. Allen* 
Richard E. Allen 

/s/ Catherine Courage* 
Catherine Courage 

/s/ Bennett Dorrance* 
Bennett Dorrance 

/s/ Michael M. Fisher* 
Michael M. Fisher 

/s/ Anthony A. Ibargüen* 
Anthony A. Ibargüen 

/s/ Robertson C. Jones* 
Robertson C. Jones 

/s/ Kathleen S. Pushor* 
Kathleen S. Pushor 

Chief Financial Officer 
(principal financial officer) 

Vice President, Finance 
(principal accounting officer) 

February 19, 2016

February 19, 2016

  Chairman of the Board  

February 19, 2016

  Director 

  Director 

  Director 

  Director 

  Director 

  Director 

  Director 

February 19, 2016

February 19, 2016 

February 19, 2016

February 19, 2016

February 19, 2016

February 19, 2016

February 19, 2016

*  By:   /s/ Michael L. Walker 

Michael L. Walker, Attorney in Fact   

70 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
INSIGHT ENTERPRISES, INC. 
EXHIBITS TO FORM 10-K 
YEAR ENDED DECEMBER 31, 2015 
Commission File No. 000-25092 

Exhibit 
Number 

3.1 

3.2 

Exhibit Description 

Amended and Restated Certificate of 
Incorporation of Insight Enterprises, 
Inc. 

Certificate of Amendment of Amended 
and Restated Certificate of 
Incorporation of Insight Enterprises, 
Inc. 

Incorporated by Reference 

File No. 

Exhibit 
Number 

Filing/Effective 
Date 

Filed 
Herewith 

000-25092 

3.1 

February 17, 2006 

Form 

10-K 

8-K 

000-25092 

3.1 

May 21, 2015 

3.3 

Amended and Restated Bylaws of 
Insight Enterprises, Inc. 

8-K 

000-25092 

3.2 

May 21, 2015 

Specimen Common Stock Certificate 

4.1 
10.1(1) 
10.2(2)  Amended Insight Enterprises, Inc. 2007 

Form of Indemnification Agreement 

Omnibus Plan 

10.3(2) 

Executive Management Separation 
Plan effective as of January 1, 2008 
10.4(2)  Amended and Restated Employment 
Agreement between Insight 
Enterprises, Inc. and Glynis A. Bryan 
dated as of January 1, 2009 

10.5(2) 

10.6(2) 

Executive Employment Agreement 
between Insight Enterprises, Inc. and 
Kenneth T. Lamneck, dated as of 
December 14, 2009 

Employment Agreement between 
Insight Enterprises, Inc. and Michael P. 
Guggemos, dated as of November 1, 
2010 

S-1 

10-K 

33-86142 

000-25092 

4.1 

10.1 

January 20, 1995 

July 26, 2007 

Proxy 
Statement 

000-25092  Annex A 

April 4, 2011 

10-Q 

000-25092 

10.5 

November 7, 2008 

8-K 

000-25092 

10.3 

January 7, 2009 

10-K 

000-25092 

10.24 

February 25, 2010 

10-K 

000-25092 

10.16 

February 23, 2011 

10.7(2)  Offer of employment letter to Michael 

10-K 

000-25092 

10.17 

February 23, 2011 

10.8(2) 

10.9(2) 

P. Guggemos, dated September 28, 
2010 

Employment Agreement between 
Insight Enterprises, Inc. and Steven W. 
Dodenhoff, dated as of January 30, 
2012 

Employment Agreement between 
Insight Enterprises, Inc. and Dana A. 
Leighty, dated as of March 2, 2012 

10-K 

000-25092 

10.16 

February 24, 2012 

10-K 

000-25092 

10.12 

February 22, 2013 

10.10(2)  Managing Director Service Agreement 

8-K 

000-25092 

10.1 

October 30, 2013 

dated October 25, 2013 between 
Insight Technology Solutions GmbH 
and Wolfgang Ebermann 

71

 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC. 
EXHIBITS TO FORM 10-K (continued) 
YEAR ENDED DECEMBER 31, 2015 
Commission File No. 000-25092 

Exhibit 
Number 

10.11 

10.12 

10.13 

10.14 

10.15 

10.16 

10.17 

10.18 

10.19 

10.20 

Exhibit Description 

Receivables Purchase Agreement dated 
as of December 31, 2002 among 
Insight Receivables, LLC, Insight 
Enterprises, Inc., Jupiter Securitization 
Corporation, Bank One NA, and the 
entities party thereto from time to time 
as financial institutions 

Amended and Restated Receivables 
Sale Agreement dated as of September 
3, 2003 by and among Insight Direct 
USA, Inc. and Insight Public Sector, 
Inc. as originators, and Insight 
Receivables, LLC, as buyer 

Amendment No. 1 to Receivables 
Purchase Agreement dated as of 
September 3, 2003 

Amendment No. 2 to Receivables 
Purchase Agreement dated as of 
December 23, 2003 among Insight 
Receivables, LLC, Insight Enterprises, 
Inc. and Jupiter Securitization 
Corporation, Bank One NA 

Amendment No. 5 to Receivables 
Purchase Agreement dated as of March 
25, 2005 

Amendment No. 6 to Receivables 
Purchase Agreement dated as of 
December 19, 2005 

Amendment No. 7 to Receivables 
Purchase Agreement dated as of 
September 7, 2006 

Amendment No. 9 to Receivables 
Purchase Agreement dated as of 
September 17, 2008 

Amendment No. 11 and Joinder 
Agreement to Receivables Purchase 
Agreement dated as of July 24, 2009

Amendment No. 12 to Receivables 
Purchase Agreement dated as of July 1, 
2010 among Insight Receivables, LLC, 
Insight Enterprises, Inc., the Purchasers 
and Managing Agents party thereto, 
and JPMorgan Chase Bank, N.A. 
(successor by merger to Bank One, NA 
(Main Office Chicago)), as agent for 
the Purchasers 

Incorporated by Reference 

File No. 

Exhibit 
Number 

Filing/Effective 
Date 

Filed 
Herewith 

000-25092 

10.38 

March 27, 2003 

Form 

10-K 

10-Q 

000-25092 

10.1 

November 13, 2003 

10-Q 

000-25092 

10.2 

November 13, 2003 

10-K 

000-25092 

10.42 

March 11, 2004 

10-Q 

000-25092 

10.4 

May 9, 2005 

8-K 

000-25092 

10.1 

December 22, 2005 

8-K 

000-25092 

10.2 

September 8, 2006 

8-K 

000-25092 

10.3 

September 23, 2008 

10-Q 

000-25092 

10.1 

August 6, 2009 

10-Q 

000-25092 

10.1 

November 4, 2010 

72 

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC. 
EXHIBITS TO FORM 10-K (continued) 
YEAR ENDED DECEMBER 31, 2015 
Commission File No. 000-25092 

Exhibit 
Number 

10.21 

10.22 

10.23 

10.24 

10.25 

Exhibit Description 

Omnibus Amendment and Joinder to 
Receivables Purchase Agreement, 
dated as of April 26, 2012, among 
Insight Receivables, LLC, Insight 
Enterprises, Inc., Insight Direct USA, 
Inc., Insight Public Sector, Inc., the 
purchasers and managing agents party 
thereto and JPMorgan Chase Bank, 
N.A., as Agent 

Third Amended and Restated Credit 
Agreement, dated as of April 26, 2012, 
by and among Insight Enterprises, Inc., 
Insight Enterprises B.V., Insight Direct 
(UK) Ltd., as borrowers, JPMorgan 
Chase Bank, N.A., as administrative 
agent, Wells Fargo Bank, National 
Association, as syndication agent, and 
the lenders party thereto 

Amended and Restated Credit 
Agreement, dated as of April 26, 2012, 
by and among Calence, LLC, Insight 
Direct USA, Inc. and Insight Public 
Sector, Inc., as Resellers, Castle Pines 
Capital LLC, as administrative agent, 
Wells Fargo Capital Finance, LLC, as 
collateral agent, syndication agent and 
administrative agent, and the lenders 
party thereto 

Omnibus Amendment, dated as of June 
25, 2014, among Insight Receivables, 
LLC, Insight Enterprises, Inc., Insight 
Direct USA, Inc., Insight Public Sector, 
Inc., the purchasers and managing 
agents party thereto and Wells Fargo 
Bank, National Association, as 
successor agent  

Amendment No. 2 to Amended and 
Restated Credit Agreement, dated as of 
July 2, 2015, by and among Calence, 
LLC, Insight Direct USA, Inc. and 
Insight Public Sector, Inc., as Resellers, 
Castle Pines Capital LLC, as a lender 
and as an administrative agent, Wells 
Fargo Capital Finance, LLC, as a 
lender, as collateral agent and as an 
administrative agent, and the other 
lenders party thereto. 

Incorporated by Reference 

File No. 

Exhibit 
Number 

Filing/Effective 
Date 

Filed 
Herewith 

000-25092 

10.3 

May 2, 2012 

Form 

8-K 

8-K 

000-25092 

10.1 

May 2, 2012 

8-K 

000-25092 

10.2 

May 2, 2012 

8-K 

000-25092 

10.1 

July 1, 2014 

8-K 

000-25092 

10.1 

July 9, 2015 

73 

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC. 
EXHIBITS TO FORM 10-K (continued) 
YEAR ENDED DECEMBER 31, 2015 
Commission File No. 000-25092 

Exhibit 
Number 

10.26 

10.27 

10.28 

Exhibit Description 

Amendment No. 2 to Third Amended 
and Restated Credit Agreement, dated 
as of April 26, 2012, by and among 
Insight Enterprises, Inc., Insight 
Enterprises B.V., Insight Direct (UK) 
Ltd., as borrowers, JPMorgan Chase 
Bank, N.A., as administrative agent, 
Wells Fargo Bank, National 
Association, as syndication agent, and 
the lenders party thereto 

Amendment No. 3 to Amended and 
Restated Credit Agreement, dated as of 
April 26, 2012, by and among Calence, 
LLC, Insight Direct USA, Inc. and 
Insight Public Sector, Inc., as Resellers, 
Castle Pines Capital LLC, as 
administrative agent, Wells Fargo 
Capital Finance, LLC, as collateral 
agent, syndication agent and 
administrative agent, and the lenders 
party thereto 

Amendment to Receivables Purchase 
Agreement, dated as of October 15, 
2015, among Insight Receivables, LLC, 
Insight Enterprises, Inc., PNC Bank, 
National Association and Wells Fargo 
Bank, National Association 

21 

Subsidiaries of Insight Enterprises, Inc. 

23.1 

Consent of KPMG LLP 

Incorporated by Reference 

File No. 

Exhibit 
Number 

Filing/Effective 
Date 

Filed 
Herewith 

000-25092 

10.1 

October 29, 2015 

Form 

10-Q 

10-Q 

000-25092 

10.2 

October 29, 2015 

10-Q 

000-25092 

10.3 

October 29, 2015 

X 

X 

74 

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC. 
EXHIBITS TO FORM 10-K (continued) 
YEAR ENDED DECEMBER 31, 2015 
Commission File No. 000-25092 

Exhibit 
Number 

Exhibit Description 

Form 

File No. 

Exhibit 
Number 

Filing/Effective 
Date 

Filed 
Herewith 

Incorporated by Reference 

24.1 

24.2 

24.3 

24.4 

24.5 

24.6 

24.7 

24.8 

31.1 

31.2 

32.1 

Power of Attorney for Timothy A. 
Crown dated February 10, 2016 

Power of Attorney for Richard E. Allen 
dated February 10, 2016 

Power of Attorney for Catherine 
Courage dated February 10, 2016 

Power of Attorney for Bennett 
Dorrance dated January 21, 2016 

Power of Attorney for Michael M. 
Fisher dated February 10, 2016 

Power of Attorney for Anthony A. 
Ibargüen dated February 10, 2016 

Power of Attorney for Robertson C. 
Jones dated February 10, 2016 

Power of Attorney for Kathleen S. 
Pushor dated February 10, 2016 

Certification of Chief Executive 
Officer Pursuant to Securities and 
Exchange Act Rule 13a-14 

Certification of Chief Financial Officer 
Pursuant to Securities and Exchange 
Act Rule 13a-14 

Certification of Chief Executive 
Officer and Chief Financial Officer 
Pursuant to 18 U.S.C. Section 1350, As 
Adopted Pursuant To Section 906 of 
the Sarbanes-Oxley Act of 2002 

101 

Interactive data files pursuant to 
Rule 405 of Regulation S-T 

X 

X 

X 

X 

X 

X 

X 

X 

X 

X 

X 

X 

(1)  We have entered into a separate indemnification agreement with each of the following directors and executive 
officers that differ only in names and dates: Richard E. Allen, Glynis A. Bryan, Timothy A. Crown, Catherine 
Courage, Steven W. Dodenhoff, Bennett Dorrance, Wolfgang Ebermann, Michael M. Fisher, Michael P. 
Guggemos, Anthony A. Ibargüen, Helen K. Johnson, Robertson C. Jones, Kenneth T. Lamneck, Dana A. 
Leighty and Kathleen S. Pushor.  Pursuant to the instructions accompanying Item 601 of Regulation S-K, the 
Registrant is filing the form of such indemnification agreement. 

(2)  Management contract or compensatory plan or arrangement. 

75 

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INSIGHT ENTERPRISES, INC. 

Exhibit 31.1 

CERTIFICATION 

I, Kenneth T. Lamneck, certify that:  

1. 

I have reviewed this Annual Report on Form 10-K of Insight Enterprises, Inc.;  

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a 

material fact necessary to make the statements made, in light of the circumstances under which such statements 
were made, not misleading with respect to the period covered by this report;  

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly 

present in all material respects the financial condition, results of operations and cash flows of the registrant as 
of, and for, the periods presented in this report;  

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure 

controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over 
financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:  

a.  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures 
to be designed under our supervision, to ensure that material information relating to the registrant, 
including its consolidated subsidiaries, is made known to us by others within those entities, particularly 
during the period in which this report is being prepared;  

b.  Designed such internal control over financial reporting, or caused such internal control over financial 

reporting to be designed under our supervision, to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in 
accordance with generally accepted accounting principles; 

c.  Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this 
report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end 
of the period covered by this report based on such evaluation; and 

d.  Disclosed in this report any change in the registrant’s internal control over financial reporting that 

occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the 
case of an annual report) that has materially affected, or is reasonably likely to materially affect, the 
registrant’s internal control over financial reporting; and  

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal 

control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of 
directors (or persons performing the equivalent functions):  

a.  All significant deficiencies and material weaknesses in the design or operation of internal control over 
financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, 
process, summarize and report financial information; and  

b.  Any fraud, whether or not material, that involves management or other employees who have a 

significant role in the registrant’s internal control over financial reporting.  

Date:  February 19, 2016 

By:  /s/ Kenneth T. Lamneck 

Kenneth T. Lamneck 
Chief Executive Officer 

 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
INSIGHT ENTERPRISES, INC. 

Exhibit 31.2 

CERTIFICATION 

I, Glynis A. Bryan, certify that:  

1. 

I have reviewed this Annual Report on Form 10-K of Insight Enterprises, Inc.;  

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a 

material fact necessary to make the statements made, in light of the circumstances under which such statements 
were made, not misleading with respect to the period covered by this report;  

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly 

present in all material respects the financial condition, results of operations and cash flows of the registrant as 
of, and for, the periods presented in this report;  

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure 

controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over 
financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:  

a.  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures 
to be designed under our supervision, to ensure that material information relating to the registrant, 
including its consolidated subsidiaries, is made known to us by others within those entities, particularly 
during the period in which this report is being prepared;  

b.  Designed such internal control over financial reporting, or caused such internal control over financial 

reporting to be designed under our supervision, to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in 
accordance with generally accepted accounting principles; 

c.  Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this 
report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end 
of the period covered by this report based on such evaluation; and 

d.  Disclosed in this report any change in the registrant’s internal control over financial reporting that 

occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the 
case of an annual report) that has materially affected, or is reasonably likely to materially affect, the 
registrant’s internal control over financial reporting; and  

5  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal 

control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of 
directors (or persons performing the equivalent functions):  

a.  All significant deficiencies and material weaknesses in the design or operation of internal control over 
financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, 
process, summarize and report financial information; and  

b.  Any fraud, whether or not material, that involves management or other employees who have a 

significant role in the registrant’s internal control over financial reporting.  

Date:  February 19, 2016 

By:  /s/ Glynis A. Bryan 

Glynis A. Bryan 
Chief Financial Officer

 
 
 
  
 
 
 
 
 
 
  
 
  
INSIGHT ENTERPRISES, INC. 

Exhibit 32.1 

CERTIFICATION PURSUANT TO  
18 U.S.C. SECTION 1350,  
AS ADOPTED PURSUANT TO  
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002 

In connection with the Annual Report of Insight Enterprises, Inc. (the “Company”) on Form 10-K for the period 
ended December 31, 2015 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), 
we, Kenneth T. Lamneck, Chief Executive Officer of the Company, and Glynis A. Bryan, Chief Financial Officer of 
the Company, certify, pursuant to 18 U.S.C. §1350, as adopted pursuant to §906 of the Sarbanes-Oxley Act of 2002, 
that to the best of our knowledge: 

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 

1934; and 

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and 

results of operations of the Company. 

By:  /s/ Kenneth T. Lamneck 
Kenneth T. Lamneck 
Chief Executive Officer 
February 19, 2016 

By:  /s/ Glynis A. Bryan 
Glynis A. Bryan 
Chief Financial Officer 
February 19, 2016