Quarterlytics / Industrials / Staffing & Employment Services / Insperity, Inc.

Insperity, Inc.

nsp · NYSE Industrials
Claim this profile
Ticker nsp
Exchange NYSE
Sector Industrials
Industry Staffing & Employment Services
Employees 306023
← All annual reports
FY2000 Annual Report · Insperity, Inc.
Sign in to download
Loading PDF…
2000 ANNUAL REPORT

HUMAN CAPITALSTRATEGIES

FOR THE 21ST CENTURY

SMALL
BUSINESSIS

BIG 
BUSINESS

2000

$3,709

2000

$138.5

2000

$0.58

Administaff (NYSE: ASF) is the nation’s leading Professional Employer 

Organization (PEO), serving as the outsourced human resources 

department for thousands of small and medium-sized businesses 

throughout the United States. 

Administaff’s revenues in 2000 totaled $3.7 billion. At year-end 2000, 

the Company had approximately 4,000 client companies, 68,000 worksite 

employees and 1,100 corporate employees. Headquartered in Houston, 

Texas, the Company has three service centers and 33 sales offices in 

17 major markets. 

Administaff’s common stock is listed on the New York Stock Exchange, 

and the Company is accredited by the Employer Services Assurance 

Corporation. The Company also is an active member of the National 

Association of Professional Employer Organizations. 

In early 2001, Administaff was named one of “America’s Most Admired 

Companies” by Fortune magazine for the third consecutive year. The 

Company also is included for the second time on the Forbes Platinum 

400 list of the best big companies in America. In addition, Administaff 

ranks number 615 on the Fortune 1000 list and is included on the 

InformationWeek 500 list of leading information technology innovators. 

MISSION: The mission of Administaff is to be the recognized leader 

in the development, sale and delivery of quality Professional Employer 

Organization services to our strategically selected market comprised 

of small and medium-sized businesses. This mission will be accomplished 

by a highly motivated team of innovative people dedicated to finding, 

attracting and satisfying clients in a manner that will produce consistent 

and superior productivity among clients, employees and the Company. 

1999

$89.5

1998

$68.6

1999

$0.34

1998

$0.31

1999

$2,261

1998

$1,683

REVENUES

GROSS
PROFIT

DOLLARS IN MILLIONS

DILUTED

NET INCOME

PER SHARE

TABLE OF CONTENTS

President’s Message   3

Work-Life Balance   8

A People Strategy – A Competitive Advantage   10

Personnel Management System   12

Co-Employers of Choice   16

Workplace Solutions   17

Board of Directors   18

Financial Review   19

Officers   Inside Back Cover

Corporate Information   Inside Back Cover 

2000

1999

1998

from 1999

% change

$ 3,708,531

$ 2,260,743

$ 1,683,063

138,534

22,234

16,900

0.62

0.58

51,179

242,817

–

$

$

$

89,528

10,559

9,358

0.34

0.34

35,792

147,698

–

$

$

$

68,610

64 %

55 %

11,201

111 %

$

$

$

9,123

0.32

0.31

52,475

142,799

81 %

82 %

71 %

43 %

64 %

–

–

105,510

80,468

86,857

31 %

FINANCIALHIGHLIGHTS

(in thousands, except per share amounts and statistical data)

INCOME STATEMENT DATA: 

Revenues

Gross profit

Operating income

Net income

Basic net income per share

Diluted net income per share

BALANCE SHEET DATA: 

Working capital

Total assets

Total debt

Total shareholders’ equity

STATISTICAL DATA: 

Average worksite employees paid per month during period

62,140

42,479

34,819

Gross payroll per worksite employee per month

$

3,830

$

3,360

$

3,083

46 %

14 %

This Annual Report includes forward-looking statements within the meaning of the federal securities laws. You can identify such forward-looking statements

by the words “expects,” “intends,” “plans,” “projects,” “believes,” “estimates,” “likely,” “goal,” “assume” and similar expressions. For information concerning

important factors that could cause actual results to differ materially from those in such statements, see “Management’s Discussion and Analysis of Financial

Condition and Results of Operations” on page 22.

1

PRESIDENT’SMESSAGE

MY CONFIDENCE IN OUR ABILITY TO CONTINUE GROWING THE COMPANY AND 

STRENGTHENING OUR INDUSTRY-LEADING POSITION IS AT AN ALL-TIME HIGH. 

2000 HIGHLIGHTS

• ACHIEVED RECORD REVENUES AND INCOME 

• LAUNCHED AN eCOMMERCE PORTAL 

services and a faster rate of growth for

our national expansion program.

Leading our list of eBusiness 

• DEVELOPED NEW MARKETING AND STRATEGIC ALLIANCES 

initiatives in 2000 was the launch of

• ENHANCED OUR eSERVICE DELIVERY PLATFORM 

bizzport,SM an eCommerce portal

• REFINED AND EXPANDED OUR CORE SERVICES 

designed for exclusive use by client

• ACCELERATED OUR NATIONAL EXPANSION PROGRAM 

companies, employees and their fami-

• EXPERIENCED SIGNIFICANT GAINS IN SHAREHOLDER VALUE 

lies. Bizzport aggregates Administaff’s

FELLOW SHAREHOLDERS:

By any measure, 2000 was another remarkable year at Administaff.

Not only did we produce excellent financial results, we also achieved 

significant advances in our technology initiatives, improved our service

offering, maintained a healthy balance between growth and profitability,

and further enhanced the outlook for our long-term success. 

Highlighting our record-setting financial performance in 2000 was a

64 percent increase in revenues to $3.7 billion. In addition, our net

income was up 81 percent to $16.9 million, and diluted earnings per

share rose 71 percent to $0.58. These results reflect significant pricing

strength, operating expense control and better-than-expected unit growth

– totaling more than 68,000 worksite employees at year-end. We also

remained debt-free in 2000, and our balance sheet is among the

strongest in our industry. We finished the year with working capital of

$51.2 million, and our total assets exceeded $242 million. 

clients into a more powerful buying

group and takes client support to

higher levels in two important areas.

First, it gives our clients the opportunity

to market their products and services

to other Administaff clients and 

employees through an online network-

ing forum called Best2Best.SM And 

second, it provides convenient buying

opportunities through a growing list

of best-of-class providers, including

such companies as American Express,

AT&T, Bank One, Continental Airlines,

Dell, FTD.COM, IBM and Spiegel. 

By the time we released the 

second version of bizzport in early

While the Company’s financial results for 2000 set new records,

2001, more than 200 client companies

it was our operational achievements that set the stage for our progress

going forward. Major accomplishments in this area included further devel-

opment of our eBusiness initiatives, an increase in the value of our client

3

FIVE-YEAR COMPOUND ANNUAL GROWTH RATES –  • WORKSITE EMPLOYEES: 29% 

• REVENUES: 42% 
• GROSS PROFIT: 38% 
• OPERATING INCOME: 36% 
• NET INCOME: 59% 

had listed their products and services on Best2Best. In addition, more

Administaff’s third eBusiness 

than a dozen major companies had joined bizzport’s best-of-class

initiative is an eContent platform that

providers list, with many more alliances under development. 

will provide a wide range of personnel

Our second major eBusiness initiative was the expansion and

management information via the Inter-

enhancement of our eService platform, Administaff Assistant.® New 

net. Developed in 2000 and sched-

features include Web reporting, online forms submission, a centralized

uled for launch in 2001, this eContent 

personal information file for employees, convenient online password

platform is designed to facilitate the

assistance and quicker logins. During 2000, Administaff clients accessed

exchange of information with other

and downloaded thousands of online reports and forms. By automating

companies serving our target market.

these routine transactions, we are taking an important step to enhance

In addition, it is expected to strengthen

our service offering and lower operating costs for both Administaff and

our position as the premier human

our client companies. 

resources department for small and

We also launched eUniversity in 2000. As an extension of Admin-

medium-sized businesses, further

istaff University, this online learning system provides clients with a leading-

extend the Administaff brand and 

edge tool for training and developing the workforce. In addition to being

generate new sales leads.

able to access dozens of Web-based training courses, employees can

Rounding out our technology

plan and track their individual training programs and register online for

investments in 2000 was the success-

instructor-led classes. 

ful deployment of the Administaff 

4

Information Management System (AIMS), our fifth-generation proprietary

• A new workers’ compensation

information and payroll management platform. This new release includes

carrier – Lumbermens Mutual Casualty 

improved processing speed, a new comprehensive payroll tax calculation

Company, a unit of Kemper Insurance

module, enhanced integration with Administaff Assistant,® increased

Companies – to underwrite our work-

reporting capabilities and a simplified user interface. 

ers’ compensation insurance program

Other important developments benefiting our clients in 2000 included:

in line with the high-quality standards

• The use of our volume purchasing power to help contain the rising

our clients have come to expect. 

cost of health care. 

The Company’s growth in 2000

• The expansion of our benefits plan to include voluntary short-term

also included an acceleration of our

and long-term disability coverage, and upgrading our voluntary life insur-

national expansion program. We

ance plan from group term to group universal life with an optional 

entered two new markets – Baltimore

savings component. 

and New Jersey – and we opened six

• The addition of client coverage under our Employment Practices 

new sales offices. We also relocated

Liability Insurance policy to further protect client companies. 

and expanded our Houston service

• The creation of payroll teams to provide clients with broader payroll 

center; and in early 2001, we opened

support, more personalized service and quicker response. 

our first on-site child-care facility there

• The introduction of LifeWorks,® a comprehensive employee assistance

to serve employees and others in the

program that helps employees and their families balance work and 

local community. In addition, we broke

personal issues. 

5

ground on a new service center in Los Angeles and announced a major

Administaff also entered into

expansion of our corporate headquarters.

strategic alliances with two Internet-

The success of our organic growth model is punctuated by the

based service companies – Virtual

increased geographical diversity of our client base. When Administaff

Growth and eProsper. These alliances

became a public company in early 1997, more than 50 percent of our 

include equity investments by Admin-

revenues were derived from our initial market, Houston, and less than

istaff, joint marketing initiatives and

20 percent came from outside Texas. At year-end 2000, however, 

the development of future service 

Houston accounted for only 26 percent of our revenues despite continued

offerings. Virtual Growth delivers out-

strong growth in that market, and revenues from outside of Texas totaled

sourced accounting services for small

more than 50 percent for the first time. Furthermore, the Company’s

and medium-sized businesses via

expansion markets – those other than the original markets of Houston,

the Internet, and eProsper provides

San Antonio, Austin and Orlando – now represent more than 60 percent

emerging growth companies with 

of total revenues.

integrated capitalization and stock

Our sales program also benefited from an expansion of our Ameri-

option management services. 

can Express marketing alliance. This agreement provides for increased

The financial markets responded

marketing efforts by American Express, new offerings to Administaff’s

favorably to Administaff’s progress

clients and worksite employees through bizzport, and increased financial

in 2000, resulting in an 80 percent

incentives for both companies. 

increase in our stock price. Moreover,

ONE OF OUR PRIMARY GOALS IS TO AGGREGATE THE BEST SMALL AND MEDIUM-SIZED 

BUSINESSES IN THE COUNTRY AND LEVERAGE THE POWER OF THIS 
GROUP TO CREATE A SHARED ADVANTAGE. 

6

in the four-plus years from our initial public offering through the date of

shareholder value. We expect to build

this letter, Administaff’s common stock has appreciated at a compound

on the accomplishments of 2000 by

annual growth rate of 13.3 percent. This compares with gains of 

capitalizing on three important trends –

11.7 percent for the Standard & Poor’s 500 Index and 10.3 percent 

year-over-year unit and revenue

for the NASDAQ Composite Index. 

growth, pricing strength derived from a

The national news media also recognized our continuing success.

continually improving value proposition,

In January 2001, Forbes magazine included Administaff for the second

and efficiency gains resulting from

time on its Platinum 400 list of the best big companies in America. In

our technology investments. 

addition, Administaff was again included on the Fortune 1000 list, ranking

I would like to express manage-

number 615 based on 1999 revenues. Fortune also named Administaff

ment’s gratitude for the dedication,

as one of “America’s Most Admired Companies” for the third consecutive

hard work and outstanding achieve-

year, and Bloomberg Personal Finance ranked Administaff as one of the

ments of our corporate employees,

top 100 hot stocks for 2000. 

and for the valuable guidance provided

As we enter the new year, we are seeing the need to temper our

by our Board of Directors. Appreciation

near-term growth expectations due to the uncertainties of our nation’s

also is extended to our clients, share-

economy. At the same time, Administaff has achieved 15 years of unin-

holders, alliance companies and 

terrupted growth through all types of economic cycles, and I believe we

suppliers. Together, we are setting

are in a strong position to continue growing the Company and adding

the pace for human capital strategies

in the 21st century. 

Sincerely,

Paul J. Sarvadi 

President and Chief Executive Officer 

March 9, 2001

7

THE  LINES  BETWEEN  OUR  WORK  LIVES  AND  OUR  PERSONAL  LIVES  ARE  BLURRED 

LIKE NEVER BEFORE. WHAT HAPPENS AT THE OFFICE CAN AFFECT OUR HOME LIFE, AND WHAT HAP-

PENS AT HOME CAN IMPACT OUR WORK. ADMINISTAFF’S eBUSINESS INITIATIVES ARE DESIGNED TO HELP CLIENTS

AND WORKSITE EMPLOYEES EFFECTIVELY INTEGRATE THEIR WORK LIFE WITH THEIR PERSONAL LIFE. “The ability of our

employees to get answers to their human resource questions online gives them independence to search for information anytime they want.

Personally, I like the flexibility of being able to check the status of my 401(k) on Saturday afternoon

instead of taking time during normal business hours.”  Christine Pepin – President, Performance

Software  Services,  Inc.

•

“Administaff’s  online  services  allow  employees  access  to  information

WORKLIFE

24/7, giving them more flexibility in their busy schedules, and more balance between home and work. There are a number of options made

available through the various portals, and our employees use them for activities such as arranging travel plans, changing investments and

purchasing home computers.” Jean Rice – President and Chief Executive Officer, Action HealthCare Management  •  “Administaff Assis-

tant and bizzport have quickly become the first place our employees look for employment information, investment information, and great

discounts on world-class products and services. It is especially helpful to our employees who may work off-site for months at a time to

have the same powerful capabilities as people in the office.” Craig Dalton – President and Chief Executive Officer, Kazan Software 

BALANCE

A PEOPLE
STRATEGY

A COMPETITIVE
ADVANTAGE

10

EXECUTIVES AT LARGE CORPORATIONS HAVE ALWAYS HAD A 

HUMAN RESOURCES DEPARTMENT TO SUPPORT THEIR PERSONNEL MANAGEMENT 
NEEDS, but not all companies can justify having a team of experts devoted exclusively to HR issues.

While most companies are systematic and strategic in the financial

and operations areas of their business, comparatively few invest in the

effective management and development of their human capital – what

Administaff refers to as a “people strategy.” For those that do, however, 

the results can be impressive. In study after study over the last several

years, researchers have found a strong relationship between an effective

people strategy and a competitive advantage. Consider these findings: 

unemployment rate and the forecast

• A survey by Watson Wyatt Worldwide shows that “a significant improve-

for our future workforce. According to

ment in 30 key human resource (HR) practices is associated with a

the Bureau of Labor Statistics, by 2008

30 percent increase in market value.” 

the number of jobs in the United States

is expected to reach 160.8 million,

CREATING ENVIRONMENTS THAT WILL HELP

while the number of available workers

ATTRACT THE BEST PEOPLE AND ENHANCE THEIR PRODUCTIVITY.

will reach only 154.6 million – repre-

senting a shortage of 6.2 million people.

• A Fortune magazine study of the “100 Best Companies to Work For”

In addition, an estimated 60 percent

found a direct link between higher levels of employee satisfaction and

of new jobs in the early 21st century

increased shareholder returns. 

will require skills possessed by only

• A Fortune/Hay Group study of 18 of the “World’s Most Admired Com-

20 percent of today’s workers, accord-

panies” shows that companies that take their human resources respon-

ing to a Hudson Institute study.

sibilities more seriously than their competitors are better able to attract

Executives at large corporations

and keep good people. 

have always had a human resources

• The American Society for Training and Development found – for the

department to support their personnel

third consecutive year – a relationship between a company’s investment

management needs, but not all com-

in training and its performance in the marketplace.

panies can justify having a team of

Against this backdrop, there is a strong need to create business 

experts devoted exclusively to HR

environments that will help attract and retain the best people, and

issues. In fact, more than half of the

enhance their productivity. This is especially true in view of today’s low

nation’s employees – 51 million 

people – work for small companies

that generally do not have a profes-

sional HR department.

11

Administaff addresses this vital need by serving as an outsourced

Helping employees realize their full

HR department for thousands of small and medium-sized businesses.

potential is important in helping an

Administaff delivers a comprehensive suite of HR services that reflects the

organization reach its goals. 

crucial components of an effective people strategy in several key areas: 

• TRAINING AND DEVELOPMENT. More

• RECRUITING AND SELECTION. The right employees can have a tremendous

than ever, employees want to know

impact on small and medium-sized businesses. Unfortunately, so can

they can grow, develop and advance

the wrong employees. Recruiting well means lower turnover, higher

their careers. This means business

productivity and increased shareholder value. Administaff has the expert-

owners must match the training and

ise and resources to help business owners locate, attract and retain top-

knowledge employees want with the

notch employees who can contribute greatly to a company’s success.

core competencies the business

• PERFORMANCE MANAGEMENT. A great way to improve business perform-

needs. Administaff University and its

ance is to improve employee performance, and research shows that per-

online extension, eUniversity, meet that

formance improvement hinges on open, candid communication between

objective by providing customized

supervisors and employees at all levels of the organization. Administaff

training programs that help employees

provides training and management tools and techniques that can improve

become top performers in achieving

communications and positively impact individual and group performance.

company goals. Complementing a

PERSONNEL MANAGEMENT SYSTEM

ADMINISTAFF’S EIGHT-POINT PERSONNEL MANAGEMENT SYSTEM INCLUDES 

A COMPREHENSIVE RANGE OF HUMAN RESOURCE SERVICES THAT ENABLES BUSINESS 
OWNERS TO BE MORE SYSTEMATIC AND STRATEGIC ABOUT THE ROLE THAT PEOPLE PLAY 

RECRUITING 
& SELECTION

PERFORMANCE 
MANAGEMENT 

TRAINING 
& DEVELOPMENT

BENEFITS 
MANAGEMENT

Find and hire the highest-
quality employees possible. 

• Job Descriptions 
• Resume Review & Interviewing 
• Salary Planning & Administration 
• Classified Advertising 
• Background Checks 
• Pre-employment Testing 
• Profiling
• Drug Testing
• Outplacement

Increase employee productivity
by improving individual and 
group performance. 

• Performance Measurement 

& Review 

• Compensation & 
Incentive Plans 

• Employee Relations 
• Supervisor Training 
• Dispute Resolution 
• Job Design 

Help your company become
more profitable with a 
professional development 
program for employees. 

• Needs Analysis to Identify Areas 
for Performance Improvement 

• Curriculum Development for 

Professional & Personal Growth 

• Customization & Delivery of 

Training Programs 

• Certified Provider of Continuing 

Education Units 

Gain the best benefits value
in the marketplace for cost
stability and employee retention. 

• Health Care, Dental & Vision Plans 
• Employee Assistance & 
Work-Life Programs 

• 401(k) Plan 
• Disability Plan 
• Basic & Voluntary Life Insurance 
• Basic & Voluntary Personal 

Accident Insurance 
• Adoption Assistance 
• Credit Union 
• Educational Assistance 
• Dependent Care Spending Account 

12

wide range of instructor-led classes, eUniversity adds convenience and

that provides jobs for workers and

flexibility to the training program by making dozens of classes available

services for customers. With Admin-

via the Internet. 

istaff, clients no longer have to 

• BENEFITS MANAGEMENT. Attracting and retaining the best employees

shoulder this responsibility alone.

requires more than a competitive salary. It also requires a competitive

Our three-point liability management

benefits package. With Administaff, small and medium-sized companies

system enables them to transfer many

have access to Fortune 500-caliber benefits – an important requisite

of their liabilities to our side of the

for attracting and retaining Fortune 500-caliber employees.

ledger, share others with us and

WE PROVIDE VALUE-ADDED PEOPLE STRATEGIES TO HELP 

THE BEST BUSINESSES GET BETTER.

better manage those that remain. 

• OWNER SUPPORT. By providing expert

guidance and direction in personnel

In addition to these basic services – which have a direct impact

management issues, Administaff helps

on our clients’ ability to recruit, train and keep quality employees – 

business owners and employees focus

Administaff also provides other important services that indirectly affect

on their core business. In addition,

a company’s people strategy. They include:

through Administaff’s alliance with

• EMPLOYER LIABILITY MANAGEMENT. Managing workplace liabilities protects

American Express Financial Advisors,

both business owners and employees by safeguarding the very enterprise

employees and business owners can

IN THE SUCCESS OF A COMPANY. WITH ADMINISTAFF MANAGING THE “BUSINESS OF 
EMPLOYMENT,” GROWTH-MINDED BUSINESS OWNERS AND EMPLOYEES ARE FREE TO 
FOCUS ON THE “BUSINESS OF BUSINESS.” 

EMPLOYER 
LIABILITY MANAGEMENT 

OWNER 
SUPPORT

GOVERNMENT 
COMPLIANCE

EMPLOYMENT 
ADMINISTRATION

Manage employer obligations
more effectively with lower
risk and reduced liability. 

Achieve a more secure future
through forward-focused
resources that help create value. 

• Workers’ Compensation 

Coverage & Claims Resolution 

• Employment Practices 
Liability Insurance 

• Safety Review & Policy 

Development 

• Unemployment Claims 
• Conflict Resolution 
• Employee Handbooks 
• Personnel Guide, Forms 

& Policies 
• Terminations 

Keep pace with changing 
government regulations to
reduce or eliminate fines 
and penalties. 

• Government Reporting 
& Agency Interface 
• Unemployment Claims 

• Personnel Consulting 
• Employee Communications 
• Administaff Assistant eServices 
• Administaff’s bizzport SM

eCommerce Portal 

Management 

Through our alliance with American
Express Financial Advisors: 
• Financial Education & 
Planning Services 
• Executive Benefits 
• Business Continuation Planning 
• Key Person Coverage 
• Tax & Business Services 

• Employment Records Management 
• Claims & Audits 
• OSHA, EEOC, DOL, ADA, FMLA, 

ADEA, Title VII, COBRA, HIPAA & 
other Government Regulations 

Reduce the burden of employee-
related paperwork by sharing it
with Administaff. 

• Payroll & Payroll Tax Filing 
• FICA, FUTA, SUTA 
• Insurance Procurement 
• Garnishments 
• Quarterly Reports 
• Human Resources 

Management Reports 

• Direct Deposit 
• W-2s & W-4s 
• Employment Verification 

13

THROUGH BIZZPORT, CLIENT COMPANIES AND EMPLOYEES CAN STREAMLINE
THE PURCHASING PROCESS WITH AN ONLINE PROCUREMENT SYSTEM, SAVE 

ON BUSINESS AND CONSUMER PURCHASES THROUGH INTERNET GROUP BUYING, ACCESS
PRODUCTS AND SERVICES FROM INDUSTRY-LEADING COMPANIES, AND RESEARCH BUSINESS
RESOURCES WITHIN ADMINISTAFF’S NETWORK OF CLIENT COMPANIES. 

benefit from resources such as financial education and planning services,

and business continuation planning.

• GOVERNMENT COMPLIANCE. Since the 1980s, the number of employment-

related laws has doubled. Administaff’s specialists help client companies

meet their obligations under FLSA, ERISA, COBRA, HIPAA and numer-

ous other state and federal regulations. Improved government compliance

helps clients reduce or eliminate fines and penalties, and provides an

improved working environment.

• EMPLOYMENT ADMINISTRATION. Administaff provides welcome relief from

administrative headaches by handling a wide array of employer-related

paperwork. This helps free business owners and employees to spend

more time focusing on work that contributes directly to their company’s 

bottom line. 

Administaff’s core services are complemented by an eBusiness

strategy that includes Administaff Assistant,® an eService platform that

provides clients and employees with information and resources to help

maximize the benefit of their Administaff services; and bizzport,SM an

eCommerce portal that features value-added products and services

from best-of-class providers. 

By logging on to Administaff Assistant, employees can locate 

in-network medical providers, manage their 401(k) account, pursue train-

ing opportunities, research credit union loan rates, update their personal

employment-related information, and more. In addition, client companies

can submit and verify payroll online, run reports, complete and submit

forms, and review the Administaff Personnel Guide, all on a secure

Web site. 

Through bizzport, client companies and employees can streamline

the purchasing process with an online procurement system, save on 

business and consumer purchases through Internet group buying, access

products and services from industry-leading companies, and research 

business resources within Administaff’s network of client companies. 

Whether it is offline or online, in the workplace or at home, Administaff

is committed to serving both clients and employees with high-performance

human resource practices that can help boost productivity, profitability

and shareholder returns. In other words, we provide value-added people

strategies to help the best businesses get better. 

14

Co-Employers of Choice

Administaff delivers its personnel 

management services by entering

into a co-employment relationship

with a client company’s existing

employees, including the business

owner. Under this arrangement,

Administaff assumes or shares

most of the responsibilities of being

an employer, and the employees

gain a wide array of value-added 

benefits and services not typically

available at small businesses. 

“AS A BUSINESS OWNER, 
I MIGHT HAVE TO RESPOND
TO CLIENT EMERGENCIES IN
THE UNITED KINGDOM OR ASIA
WITHIN HOURS. ADMINISTAFF’S
eSERVICE CAPABILITIES
ALLOW ME TO REVIEW ALL
THE EMPLOYEE AND PAYROLL
INFORMATION ONLINE, AND TO
EFFECTIVELY ADDRESS HUMAN
RESOURCE ISSUES AND SATISFY
EMPLOYEE REQUESTS NO
MATTER WHERE I AM.”
Alison Chung – 

President and Founder, 

TeamWerks, Inc. 

“ADMINISTAFF’S SERVICES HAVE HELPED LEVEL THE PLAYING FIELD FOR
US. THE EMPLOYEE BENEFITS PACKAGE IS DEFINITELY BETTER THAN WHAT
WE  COULD  DO  ON  OUR  OWN.  WE’VE  ALSO  BEEN  VERY  PLEASED  WITH
ADMINISTAFF’S TRAINING RESOURCES. AND BECAUSE ADMINISTAFF HAN-
DLES ALL OF OUR HUMAN RESOURCES FUNCTIONS, I CAN CONCENTRATE
ON HELPING TO GROW OUR COMPANY.” 

Kent Bissett – Chief Financial Officer, TSI TelSys 

16

“WITH ADMINISTAFF, WE RECEIVE ACCESS TO PROFESSIONAL SERVICES LIKE TRAINING AND PER-
FORMANCE  MANAGEMENT  THAT  WE  WOULD  NOT  BE  ABLE  TO  PROVIDE  ON  OUR  OWN.  I  ALSO
HAVE  CONFIDENCE  THAT  PAYROLL,  PAYROLL  TAXES  AND  OTHER  IMPORTANT  ADMINISTRATIVE
ACTIVITIES ARE HANDLED ACCURATELY.” 

Rex Jobe – President, The Color Place 

WORKPLACE SOLUTIONS

“Using Administaff allows us to offer big company benefits and still have that

small company feel – and that’s a major recruiting benefit. It also enables me

to stay more involved in product development, instead of having to concen-

trate a lot of my time on administrative tasks.”
Bryan Ware – 

Chief Executive Officer, Digital Sandbox 

“With Administaff, I now have more time to mentor 
employees and concentrate on their well-being. This 
creates greater employee loyalty, and happy employees 
tend to do a better job and stick around.”

Jim Conway – Co-Founder, Ameritek Painting 

17

STEVEN ALESIO Mr. Alesio was named Senior Vice President of The Dun & Bradstreet Corporation in January
2001. He has responsibility for Global Marketing, Technology, Corporate Communications and Strategy Implementation,
and is a member of that company’s Global Leadership Team. Before joining D&B, Mr. Alesio was with the American
Express Company for 19 years until his resignation in November 2000. He was elected a director of the Company
in July 1999.

BOARDOFDIRECTORS

JACK M. FIELDS, JR. Mr. Fields joined the Company as a director in January
1997 following his retirement from the United States House of Representatives,
where he served for 16 years. During 1995 and 1996, he served as Chairman of
the House Telecommunications and Finance Subcommittee, which has jurisdiction
and oversight of the Federal Communications Commission and the Securities
and Exchange Commission. Mr. Fields is Chief Executive Officer of 21st Century
Group in Washington, D.C., and serves on the Board of Directors for AIM
Mutual Funds. 

LINDA FAYNE 
LEVINSON Ms. Levinson
has served as a principal of
Global Retail Partners, L.P.
since 1997. She previously
served as President of Fayne
Levinson & Associates and
has been an executive with
several major corporations.
Ms. Levinson currently
serves as a director for
Jacobs Engineering Group
Inc., NCR Corporation, 
Cybersource Corporation,
GoTo.com, Inc. and
Exactis.com, Inc. She
joined Administaff’s
Board in April 1996.

MICHAEL W. BROWN Mr. Brown is the past Chairman of the NASDAQ
Stock Market Board of Directors and is currently a governor of the National
Association of Securities Dealers. Mr. Brown joined Microsoft Corporation
in 1989 as its Treasurer and became its Chief Financial Officer in 1993.
He served in that capacity until his retirement in July 1997. Mr. Brown is 
also a director of Fat Kat, Inc., a member of the Thomas Weisel Partners 
Advisory Board, the Financial Executives Institute and the University of 
Washington School of Business Advisory Board. He joined the Company
as a director in November 1997.

PAUL S. LATTANZIO Mr. Lattanzio is a Managing Director for Toronto
Dominion Capital, the private equity arm for Toronto Dominion Bank. He previ-
ously served with affiliates of NationsBanc Montgomery Securities and Bankers
Trust New York Corporation. Mr. Lattanzio also serves on the Board of Directors
of General Communication, Inc. and Medical Logistics, Inc., and on the Advisory
Board of MVP America L.P. He has been a director of the Company since 1995.

18

PAUL J. SARVADI Mr. Sarvadi is President, Chief Executive Officer and 
a co-founder of Administaff. He has served on Administaff’s Board since the 
Company’s inception in March 1986. Mr. Sarvadi has served as President of the
National Association of Professional Employer Organizations (NAPEO) and was
a member of its Board of Directors for five years. In 1995, he was selected as
Houston’s Entrepreneur of the Year for service industries. 

RICHARD G. RAWSON
Mr. Rawson is Administaff’s
Executive Vice President of
Administration, Chief Financial
Officer and Treasurer. He 
has been a director of the
Company since April 1989. 
Mr. Rawson is the Immediate
Past President of the National
Association of Professional
Employer Organizations
(NAPEO) and serves on the
Executive Committee of
its Board of Directors.

CORPORATEINFORMATION

OFFICERS

Paul J. Sarvadi 
President and Chief Executive Officer 

Richard G. Rawson 
Executive Vice President of Administration, 
Chief Financial Officer and Treasurer 

A. Steve Arizpe 
Executive Vice President of Client Services 

Jay E. Mincks 
Executive Vice President of Sales and Marketing 

Constance Hall Barnaba 
Vice President of Human Resource Services 

David C. Dickson 
Vice President of Technology Solutions and Chief Technology Officer 

Gwen Fey 
Vice President of Client Services Coordination 

Roger L. Gaskamp 
Vice President of Business Development 

Jeff W. Hutcheon 
Vice President of eService Operations 

Samuel G. Larson 
Vice President of Enterprise Project Management 

Randall H. McCollum 
Vice President of eCommerce Development 

Douglas S. Sharp 
Vice President of Finance and Controller 

John H. Spurgin, II 
Vice President of Legal, General Counsel and Secretary 

s
a
x
e
T

,
n
o
t
s
u
o
H

,
y
h
p
a
r
g
o
t
o
h
P
n
e
w
S

l

u
a
P

:
y
h
p
a
r
g
o
t
o
h
P

n
o
t
s
u
o
H

f
o
e
n
w
o
B

:
g
n
i
t
n
i
r

P

s
a
x
e
T

,
n
o
t
s
u
o
H

,
.
c
n
I

i

,
p
u
o
r
G
n
g
s
e
D
e
g
a
v
a
S

i

:
n
g
s
e
D

CORPORATE HEADQUARTERS 
19001 Crescent Springs Drive 
Kingwood, Texas 77339-3802 
Telephone: 281-358-8986 

SALES DEPARTMENT 
Telephone: 1-800-465-3800

STOCK TRANSFER AGENT 
AND REGISTRAR 
Computershare Investor Services, LLC 
Attention: Shareholder Services 
2 North LaSalle Street 
Chicago, Illinois 60602 
Telephone: 312-588-4281
Web site: www.computershare.com 

COMMON STOCK 
Administaff, Inc.’s common stock
is traded on the New York Stock
Exchange under the
symbol ASF. 

INDEPENDENT AUDITORS 
Ernst & Young LLP
1221 McKinney, Suite 2400 
Houston, Texas 77010 

LEGAL COUNSEL 
Baker Botts L.L.P. 
One Shell Plaza 
910 Louisiana 
Houston, Texas 77002-4995 

ANNUAL MEETING 
Administaff, Inc.’s Annual Meeting
of Shareholders will be held at 10 a.m.
on Tuesday, May 8, 2001, at the 
Company’s corporate headquarters,
Centre II, located at 29801 Loop 494,
Kingwood, Texas 77339. 

INVESTOR RELATIONS 
Shareholders are encouraged to 
contact the Company with questions
or requests for information. Copies of
the Company’s Annual Report on Form
10-K as filed with the Securities and
Exchange Commission are available
without charge upon written request.
Inquiries should be directed to: 
Investor Relations Administrator 
Administaff, Inc. 
19001 Crescent Springs Drive 
Kingwood, Texas 77339-3802 
Telephone: 281-348-3987 

WEB SITE 
www.administaff.com

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
19001 CRESCENT SPRINGS DRIVE
KINGWOOD, TEXAS 77339-3802
www.administaff.com