Quarterlytics / Industrials / Staffing & Employment Services / Insperity, Inc.

Insperity, Inc.

nsp · NYSE Industrials
Claim this profile
Ticker nsp
Exchange NYSE
Sector Industrials
Industry Staffing & Employment Services
Employees 306023
← All annual reports
FY2004 Annual Report · Insperity, Inc.
Sign in to download
Loading PDF…
2004 Annual Report

Small business is good for America. 
Administaff is good for small business.SM

A
d
m
n

i

i
s
t
a
f
f
,

I
n
c
.

2
0
0
4
A
n
n
u
a
l

R
e
p
o
r
t

S
m
a

l
l

b
u
s
i

n
e
s
s

i
s

g
o
o
d

f
o
r

A
m
e
r
i

c
a

.

A
d
m
n

i

i
s
t
a
f
f

i
s

g
o
o
d

f
o
r

s
m
a

l
l

b
u
s
i

n
e
s
s
.S
M

19001 Crescent Springs Drive
Kingwood, Texas 77339-3802
www.administaff.com

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company Profile

Financial Highlights

With 2004 revenues of $969.5 million, Administaff is the nation’s leading Professional 
Employer Organization (PEO), serving as an outsourced human resources department 
for small and medium-sized businesses throughout the United States. At year-end 2004, 
Administaff had more than 4,600 client companies, 81,000 worksite employees and 
1,300 corporate employees. The Company also had four client service centers and 
38 sales offices in 21 major markets.

Administaff ’s common stock is listed on the New York Stock Exchange and traded under 
the symbol “ASF.” Headquartered in Houston, Texas, the Company is accredited by the 
Employer Services Assurance Corporation and is an active member of the National 
Association of Professional Employer Organizations.

(in thousands, except per share amounts and statistical data) 

2004 

2003 

2002 

2001 

2000

Year ended December 31,

Income Statement Data: 
Revenues(1) 
Gross profit 

Operating income  
Net income (loss) from continuing operations(4) 
Net loss from discontinued operations 

$ 969,527 

$ 890,859 

$ 848,416 

$ 720,219 

$ 598,291

 197,694 

  22,131 

  19,210 

 197,105 

  24,274 

  14,985 

 165,790 

67 

  (2,921) 

– 

  (2,121) 

  (1,160) 

 165,015 

  18,539 

  10,357 

– 

 138,534

  22,234

  16,900

–

Net income (loss)(4) 

  19,210 

  12,864 

  (4,081) 

  10,357 

  16,900

Diluted net income (loss) per share from 
  continuing operations(2)(4) 

$ 

0.72 

$ 

0.55 

$ 

(0.11) 

$ 

0.36 

$ 

0.58 

Balance Sheet Data: 

Working capital 

Total assets 

Total debt 

Total stockholders’ equity 

Statistical Data: 

$  47,500 

$  56,032 

$  41,238 

$  36,609 

$  51,179

 354,638 

  36,539 

 126,529 

 348,071 

  42,362 

 122,634 

 315,164 

  44,169 

 116,349 

 274,003 

  13,500 

 122,935 

 242,817

– 

 105,510

Average number of worksite employees paid 
  per month during period 
Revenues per worksite employee per month(3) 
Gross profit per worksite employee per month 

Operating income per worksite employee per month 

  77,936 

  75,036 

  77,334 

  69,480 

  62,140

$  1,037 

$ 

$ 

211 

24 

$ 

$ 

$ 

989 

219 

27 

$ 

$ 

$ 

914 

179 

– 

$ 

$ 

$ 

864 

198 

22 

$ 

$ 

$ 

802

186

30

(1)  Gross billings of $5.377 billion, $4.829 billion, $4.857 billion, $4.373 billion and $3.708 billion less worksite 

employee payroll cost of $4.407 billion, $3.938 billion, $4.009 billion, $3.653 billion and $3.110 billion, respectively. 

(2) Adjusted to reflect the two-for-one split of the common stock effected on October 16, 2000.

(3)  Gross billings of $5,749, $5,363, $5,234, $5,245 and $4,973 per worksite employee per month less payroll 

cost of $4,712, $4,373, $4,320, $4,381 and $4,171 per worksite employee per month, respectively.

(4)  Includes $8.25 million ($5.2 million and $0.19 per share after taxes) in other income in 2004 related to a settlement 

of a legal matter. See Note 12 to the consolidated financial statements.

This Annual Report includes forward-looking statements within the meaning of the federal securities laws. You 
can identify such forward-looking statements by the words “are confident,” “expects,” “intends,” “plans,” “projects,” 
“believes,” “estimates,” “likely,” “goal,” “assume” and similar expressions. For information concerning important factors 
that could cause actual results to differ materially from those in such statements, see “Management’s Discussion and 
Analysis of Financial Condition and Results of Operations” in the Company’s Annual Report on Form 10-K.

Board of Directors

Michael W. Brown  | Independent Director 
Mr. Brown joined the Company as a director in 
November 1997, and he currently serves on the 
Finance, Risk Management and Audit Committee 
and on the Nominating and Corporate Governance 
Committee. A certified public accountant, he is the 
past Chairman of the NASDAQ Stock Market Board 
of Directors and a past governor of the National 
Association of Securities Dealers. Mr. Brown 

joined Microsoft Corporation in 1989 as its Treasurer and became its Chief 
Financial Officer in 1993. He served in that capacity until his retirement in 1997. 
Prior to joining Microsoft, Mr. Brown spent 18 years with Deloitte & Touche LLP. 
Mr. Brown also is a director of 360networks, FatKat, Inc. and ExchangeAdvantage, 
and is a member of the Thomas Weisel Partners Advisory Board, the University 
of Washington Business School Advisory Board and the Particle Economics 
Research Institute.

Jack M. Fields, Jr.  | Independent Director 
Mr. Fields joined the Company as a director in 
January 1997. He currently serves as Chairman 
of the Compensation Committee and is a member 
of the Nominating and Corporate Governance 
Committee. Mr. Fields served in the United States 
House of Representatives for 16 years prior to his 
retirement. During 1995 and 1996, he served as 
Chairman of the House Telecommunications and 
Finance Subcommittee, which has jurisdiction and oversight of the Federal 
Communications Commission and the Securities and Exchange Commission. 
Mr. Fields is Chief Executive Officer of Twenty-First Century Group in 
Washington, D.C., and serves on the Board of Directors for AIM Mutual 
Funds and the Discovery Channel – Global Education Fund.

Eli Jones | Independent Director 
Dr. Jones joined the Company as a director in April 
2004, and he currently serves on the Compensation 
Committee and on the Nominating and Corporate 
Governance Committee. He has been an Associate 
Professor of Marketing at the University of Houston 
since 2002 and was an Assistant Professor at 
the University of Houston from 1997 until 2002. 
Dr. Jones currently serves as the Executive Director 

of the Program for Excellence in Selling and the Sales Excellence Institute at 
the University of Houston. He also serves on the Board of Directors of Dovarri, 
a CRM company based in Houston, and on the editorial review boards of the 
Journal of Personal Selling and Sales Management and Industrial Marketing 
Management. Dr. Jones has conducted research and published articles on 
sales and sales management topics in major journals and has co-authored 
a sales textbook, Selling ASAP. Before becoming a professor, Dr. Jones 
worked in sales and sales management for three Fortune 100 companies – 
Quaker Oats, Nabisco and Frito-Lay. 

Paul S. Lattanzio  | Independent Director
Mr. Lattanzio has been a director of the Company 
since 1995, and he currently serves on the Finance, 
Risk Management and Audit Committee and on the 
Nominating and Corporate Governance Committee. 
He joined Bear Stearns, Inc. in 2003 as a Senior 
Managing Director and head of Bear Growth Capital 
Partners, a private equity group. Mr. Lattanzio previ-
ously served as a Managing Director for TD Capital 

Communications Partners (f/k/a Toronto Dominion Capital), a venture capital 
investment firm, from 1999 until 2002; and he was a co-founder and Senior 
Managing Director of NMS Capital Management, LLC, a private equity fund 
affiliated with NationsBanc Montgomery Securities. Mr. Lattanzio also served 
in several positions with various affiliates of Bankers Trust New York Corpora-
tion, lastly as a Managing Director of BT Capital Partners, Inc. He also serves 
on the Board of Directors of Clintrak Pharmaceutical Services, LLC, Harlem 
Furniture and Avid Health, Inc.

Gregory E. Petsch  | Independent Director
Mr. Petsch joined the Company as a director in 
October 2002. He currently serves as Chairman 
of the Nominating and Corporate Governance 
Committee and is a member of the Compensation 
Committee. He retired in 1999 from Compaq 
Computer Corporation, where he had held various 
positions since 1983, most recently as Senior Vice 
President of Worldwide Manufacturing and Quality 
since 1991. Prior to joining Compaq, he worked for 10 years at Texas Instru-
ments. In 1992, Mr. Petsch was voted Manufacturing Executive of the Year 
by Upside magazine, and from 1993 to 1995 he was nominated to the 
Who’s Who of Global Business Leaders. He is founder and President of 
Godsmoneyman Ministries and is a Board member of Culture Shapers.

Richard G. Rawson  | Management Director
Mr. Rawson is Administaff’s President. Prior to 
his election as President in 2003, he served as 
Executive Vice President of Administration, Chief 
Financial Officer and Treasurer. He has served 
as a director of the Company since April 1989. 
Before joining the Company, Mr. Rawson served 
as a Senior Financial Officer and Controller for 
several companies in the manufacturing and 

seismic data processing industries. He has previously served the National 
Association of Professional Employer Organizations (NAPEO) as President 
(1999–2000), First Vice President, Second Vice President and Treasurer. 
In addition, he served as Chairman of the Accounting Practices Committee 
of NAPEO for five years.

Paul J. Sarvadi | Management Director
Mr. Sarvadi is Chairman of the Board, Chief 
Executive Officer and a co-founder of Administaff. 
Prior to his election as Chairman in 2003, he served 
as Chief Executive Officer and President. He has 
served on Administaff’s Board since the Company’s 
inception in March 1986. Mr. Sarvadi has served as 
President of the National Association of Professional 
Employer Organizations (NAPEO) and was a mem-

ber of its Board of Directors for five years. Mr. Sarvadi serves on the Board 
of Trustees of the DePelchin Children’s Center in Houston. In 2001, he was 
named National Ernst & Young Entrepreneur Of The Year in the Service cate-
gory, and in 2004 he received the Conn Family Distinguished New Venture 
Leader Award from Mays Business School at Texas A&M University.

Austin P. Young  | Independent Director
Mr. Young became a director of the Company 
in January 2003. He currently serves as Chairman 
of the Finance, Risk Management and Audit 
Committee and is a member of the Nominating 
and Corporate Governance Committee. He is a 
certified public accountant and served as Senior 
Vice President, Chief Financial Officer and Treasurer 
of CellStar Corporation from 1999 until his retire-

ment at year-end 2001. From 1996 to 1999, he served as Executive Vice Presi-
dent – Finance and Administration of Metamor Worldwide, Inc. Mr. Young also 
has served as Senior Vice President and Chief Financial Officer at American 
General Corporation, and he was a partner in the Houston and New York 
offices of KPMG Peat Marwick. He currently serves as Director and Chair-
man of the Audit Committee of Tower Group, Inc.; Director and Chairman 
of the Audit Committee of Houston Zoo, Inc.; Chairman of the Houston Zoo 
Advisory Committee; Director and Treasurer of The Park People, Inc.; and 
Director of the Houston Fire Museum.

 
 
 
 
 
 
Letter to Shareholders

Entering 2004, Administaff’s primary goal was to re-establish double-digit 
unit growth – an objective we achieved in December with an increase of 
10 percent over the same period in 2003. This accomplishment – supported 
by continued advances in sales and client retention – has laid a strong foun-
dation for growth and profitability in 2005. 

Revenues for the year increased 8.8 percent to $969.5 million, primarily due 
to a 4.9 percent increase in revenue per worksite employee per month and a 
3.9 percent increase in the average number of worksite employees paid per 
month. Gross profit increased slightly to $197.7 million, as the 3.9 percent 
increase in the number of worksite employees paid offset a decline in the 
average monthly gross profit per worksite employee, from $219 in the 2003 
period to $211 in the 2004 period. 

In addition to accelerating our growth in 2004, we accomplished several 
major milestones:

(cid:1)  Improved client retention and satisfaction, including an increase from 
71 percent to 75 percent in our retention rate. In addition, our most 
recent client survey revealed that overall satisfaction with Administaff 
was higher in 2004 than any other year in Company history. Other 
key findings of the survey are highlighted throughout this report.

(cid:1)  Growth in our middle-market sales effort, which targets clients with 
150 to 2,000 employees. In 2004, we added 19 accounts and nearly 
3,000 worksite employees from this market, versus three accounts and 
500 employees in 2003. 

(cid:1)  The introduction of two new employee health care options: The Health 

Care Flexible Spending Account allows employees to contribute a portion of 
their earnings on a pretax basis for the subsequent reimbursement of quali-
fied medical expenses, and the High Deductible Health Plan allows employ-
ees to elect coverage with higher deductibles and lower health insurance 
premiums and potentially qualify to establish a health savings account.

Administaff | 01

Paul J. Sarvadi
Chairman and 
Chief Executive Officer

Re-establishing 
double-digit growth 
and continued advances 
in sales and client 
retention laid a strong 
foundation for growth 
and profitability 
in 2005.

Our accomplishments 
in 2004 successfully 
capped a three-year 
drive to build a 
stronger financial 
base, demonstrate 
the capital efficiency 
of our business model 
and create a more 
positive outlook for 
financial performance.

(cid:1)  Launching of our new branding initiative with the most comprehensive 

and targeted marketing campaign in the Company’s history, which empha-
sizes our new message: “Small business is good for America. Administaff 
is good for small business.SM” This strategy included our first-ever national 
television advertising campaign – featuring our new spokesperson, golf 
legend and small business owner Arnold Palmer – as well as our sponsor-
ship of the inaugural Administaff Small Business Classic,SM a PGA 
Champions Tour event.

(cid:1)  Our first full year under our new pricing and billing system, which 
eliminated the potential for revenue shortfall resulting from changes 
in pay rates or benefit elections of worksite employees. In addition, the 
system provides our clients with important pricing insights, allowing 
them to view labor costs based on their business model. It also gives the 
Company a significantly more detailed base of information, helping us 
to confirm effective pricing, identify trends and forecast operating results. 

Our accomplishments in 2004 successfully capped a three-year drive to 
build a stronger financial base, demonstrate the capital efficiency of our 
business model and create a more positive outlook for financial performance.

Since 2002, we have increased working capital to $47.5 million, and we 
accomplished this in spite of using approximately $80 million to repurchase 
shares, reduce our debt and improve our core gross profit enhancement 
opportunities. We also have generated more than $117 million in EBITDA, 
resulting in a run rate of more than $40 million in the two most recent 
years, which is four to five times greater than the level of capital expendi-
tures needed to develop and grow our business. Finally, the significant 
improvements we have implemented in our pricing and billing system 
enable us to better manage our business and improve performance.

With our positive outlook for continued growth and profitability, 
Administaff’s Board of Directors announced the Company’s first quar-
terly dividend in February 2005. Payable at the rate of $.07 per share of 
common stock to holders of record on March 7, 2005, the dividend will 
be paid on April 1, 2005.

In closing, I would like to extend management’s appreciation for the dedica-
tion of our corporate employees and valuable guidance from our Board of 
Directors. And to our clients, sincere gratitude for the continued opportu-
nity to demonstrate that Administaff is good for small business.

Sincerely,

02 | Administaff

Paul J. Sarvadi
Chairman and Chief Executive Officer
March 22, 2005

Small business is good for America. 

With small businesses comprising 99 percent of employers in the United 
States, there is no question that small business is good for America. In fact, 
the goods, services and technology produced by American small businesses 
make up the world’s third-largest economy, after the United States and 
Japan. Administaff was founded on the belief that small business owners 
should be free to focus on what’s important – growing their businesses – 
not caught up in red tape and administrative burdens. For almost 20 years, 
Administaff has been there, working behind the scenes to make our clients 
successful. So we take it as a matter of pride when 92 percent of our 
surveyed clients say they would recommend Administaff to other business 
owners. Yes, small business is good for America. And Administaff is good 
for small business.

Good For America

 99%

of all U.S. employers 
are small businesses. 

Good For Small Business

 92%

of surveyed clients would 
recommend Administaff to 
other business owners.

Administaff is good for small business.

Administaff | 03

 
 
Good For America

75%

of the net new jobs in 
our economy are created 
by small businesses.

© Houston Chronicle

04 | Administaff

Good For Small Business

88%

of clients surveyed are 
“completely or mostly 
satisfi ed” with Administaff
products and services, the 
highest level in Company history.

Administaff supports:
Dynamic Orthotics and Prosthetics 
Location: Houston, Texas

Industry type: Orthotic and Prosthetic Services

Number of employees: 46

“Service and quality are not clichés to our company, but 
keystones of performance. We rely on Administaff for pay- 
roll and benefi ts management, recruiting and selection, 
training, and safety reviews to help us meet those stan- 
dards and improve the quality of life for many others.”

– Tom DiBello, Certifi ed Orthotist and Owner, Dynamic Orthotics and Prosthetics

Administaff provides comprehensive people 

strategies for America’s best small businesses. 

America’s small business community is vital to the health 

of the nation’s economy. In much the same way, Administaff 

is vital to the health of our clients because we provide adminis- 

trative relief, big company benefi ts and a systematic way to 

help them improve productivity. 

For more than 15 years, Dynamic Orthotics and Prosthetics has served patients, physicians and therapists, 
applying orthotic and prosthetic skills to needs ranging from the purely cosmetic to adaptation of the 
most complex myoelectric devices. Under the leadership of Tom DiBello, Certified Orthotist and owner, 
the company’s commitment to personalized care and customized quality solutions for all patients gained 
international recognition and respect when Dynamic’s dedicated staff donated hundreds of hours to 
reconstruct the limbs and lives of seven Iraqi merchants whose hands were amputated by order of Saddam 
Hussein. Each day, Dynamic Orthotics and Prosthetics enables pediatric, adult and geriatric patients from 
across the country and around the world to live as independently and productively as possible. 

Dynamic Orthotics and Prosthetics creates customized solutions for its clients, including the Iraqi businessmen pictured joining hands with company technicians. 

Though most small companies can’t justify the resources 

Growth-minded entrepreneurs understand that their people 

to hire and maintain their own human resources department, 

are their most important business asset. In fact, studies confi rm 

a strong people strategy can still be an option. That’s where 

it – strong people practices can increase a company’s produc - 

Administaff comes in, fi lling the void by providing high-impact, 

tivity and profi tability. By becoming part of a company’s growth 

team-based HR services and value-added people strategies 

strategy, Administaff supplies the tools and resources its clients 

to help the best small businesses get even better. 

need to set them apart from their competitors, draw the most 
talented employees and fuel their growth. (cid:1)

Administaff | 05

Administaff supports:
SpaceDev, Inc.
Location: Poway, California

Industry type: Space Technology and Engineering Services 

Number of employees: 40

“Our business really is rocket science. Administaff helps 
us maintain critical focus by providing the essential HR 
resources and support we need to continue successfully 
developing and delivering fast turnaround, high perfor- 
mance and responsive space systems at affordable prices.” 

– Richard B. Slansky, President and Chief Financial Offi cer, SpaceDev, Inc.

Administrative relief. In business, focus is critical to success. 

Yet too often, a business owner is inundated by paperwork, not 

focused on core business activities. Increasing sales, improving 

customer service and developing new products take a back seat 

to daily details. Whether it’s handling payroll, fi ling payroll tax 

reports, taking care of workers’ compensation claims, or any 

Good For America

55%

of all innovations are produced 
by small businesses.

Good For Small Business

90%

of clients surveyed consider 
Administaff a good value 
for the money.

06 | Administaff

SpaceDev, Inc. (OTCBB: SPDV) was founded in 1997 by successful computer entrepreneur 
Jim Benson to lead the way in transforming the vision of commercial space into reality. Using 
innovative technologies and business practices spawned by the microcomputer revolution, SpaceDev 
provides affordable, reliable space products and services, including hybrid propulsion systems and 
small satellites, to government and commercial enterprises. SpaceDev gained international recogni-
tion in 2004 when its proprietary hybrid propulsion technology powered Scaled Composite/Paul 
Allen’s SpaceShipOne into space flight history to garner the $10 million Ansari X Prize for safely 
creating the first private-sector astronauts. 
SpaceDev engineers assemble microsatellites, provide orbital tracking and monitoring services, and test-fi re their hybrid propulsion rocket motors to help 
bring 21st century space solutions to clients that include the Air Force Research Laboratory, Boeing, the Jet Propulsion Laboratory, Lockheed Martin, the 
Missile Defense Agency, NASA, the National Reconnaissance Offi ce and a number of commercial customers. 

number of other administrative headaches, Administaff steps in 

that otherwise would be out of reach for small companies, 

to provide welcome relief. Then a business owner can put his 

including health care plans, dental and vision insurance, 

or her focus squarely where it belongs. 

prescription drug programs, life and disability insurance, a 

Big company benefi ts. A quality benefi ts package gives small 

and medium-sized companies the means to attract and keep the 

most talented employees. Administaff offers premium benefi ts 

401(k) savings plan, an employee assistance program, educa-

tion assistance and adoption assistance. A benefi ts package 

with that kind of punch levels the playing fi eld for client 
companies to hire the best people for the right jobs. (cid:1)

Administaff | 07

Administaff supports:
Comverge, Inc. 
Location: East Hanover, New Jersey

Industry type: Energy Management Hardware and Software

Number of employees: 87

“From payroll to benefi ts administration and online 
training to recruiting, Comverge managers and 
employees use a wide variety of Administaff services. 
As a result, we are better equipped individually and 
corporately to serve our clients and expand our business.”

– Bob Chiste, Chairman, President and Chief Executive Offi cer, Comverge, Inc.

Improved productivity. Companies that are systematic 

and strategic about the role people play in their business see 

bottom-line benefi ts. Employees who are engaged, focused and 

energized contribute directly to a company’s productivity and 

profi tability. Cultivating a workplace where employees can learn, 

develop and be challenged gives a business a competitive edge. 

Good For America

75%

of Americans were 
hired for their fi rst job 
in a small business.

Good For Small Business

94%

of surveyed clients said 
they plan to renew their 
Administaff relationship.

08 | Administaff

Comverge, Inc. is making a difference across the country by helping electric utilities manage 
their resources more efficiently. Using Comverge hardware and software, a utility can reduce 
peak power demand on hot summer days, decreasing the need for new power plants, lowering 
average electricity rates for consumers and helping to protect the environment. With over 
500 utility clients and more than 5.5 million devices currently installed, Comverge’s innovative 
marriage of technology and software solutions for energy management is helping to ensure 
that America has reliable energy resources for generations to come.

Comverge equipment and software is used to relay vital residential and commercial peak power load information 
to utilities and manage valuable power resources more effi ciently.

What’s more, a positive corporate culture reaps dividends 

The American small business community is the backbone 

such as employee loyalty, a reduction in turnover, continuation 

of America, representing the economic future of our country. 

of institutional knowledge and improved customer service. 

Administaff is pleased to provide the HR support needed 

Administaff provides leading-edge HR strategies through 

by small and medium-sized businesses to help lead our 

which a company can communicate its values and mission. 

nation in the 21st century.

Administaff | 09

SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C.  20549 

FORM 10-K 

(Mark One) 

(cid:1)  Annual Report Pursuant to Section 13 or 15(d) of the Securities  

  Exchange Act of 1934  

(cid:2)(cid:3) Transition Report Pursuant to Section 13 or 15(d) of the Securities  

For the fiscal year ended December 31, 2004. 
or 

Exchange Act of 1934  

For the transition period from                         to                        

Commission File No. 1-13998 

Administaff, Inc. 

(Exact name of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction of 
incorporation or organization) 

19001 Crescent Springs Drive 

Kingwood, Texas 
(Address of principal executive offices) 

76-0479645 
(I.R.S. Employer 
Identification No.) 

77339 
(Zip Code) 

Registrant's Telephone Number, Including Area Code:  (281) 358-8986 

Securities Registered Pursuant to Section 12(b) of the Act: 

Common Stock, par value $0.01 per share 
Rights to Purchase Series A Junior Participating Preferred Stock 
(Title of class) 

New York Stock Exchange 
New York Stock Exchange 

(Name of Exchange on Which Registered) 

Securities Registered Pursuant to Section 12(g) of the Act: NONE 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 
15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the 
registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days.  
Yes   (cid:4)      No        

Indicate  by  check  mark  if  disclosure  of  delinquent  filers  pursuant  to  Item  405  of  Regulation  S-K  is  not 
contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information 
statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  (cid:4)           

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Act).    

Yes   (cid:4)      No        

As of February 14, 2005, 25,494,437 shares of the registrant’s common stock, par value $0.01 per share, were 
outstanding.  As of the end of the registrant’s most recently completed second quarter, the aggregate market value of the 
common stock held by non-affiliates (based upon the June 30, 2004 closing price of the common stock as reported by 
the New York Stock Exchange) was approximately $369 million.  

Part  III  information  is  incorporated  by  reference  from  the  proxy  statement  for  the  annual  meeting  of 
stockholders to be held May 5, 2005, which the registrant intends to file within 120 days of the end of the fiscal year. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TABLE OF CONTENTS 

Part I 

Item 1. 

Item 2. 

Item 3. 

Item 4. 

Business .........................................................................................................................  2 

Properties ....................................................................................................................... 16 

Legal Proceedings.......................................................................................................... 17 

Submission of Matters to a Vote of Security Holders.................................................... 19 

Item S-K 401(b). 

Executive Officers of the Registrant .............................................................................. 19 

Part II 

Item 5. 

Market for the Registrant’s Common Equity, 

Related Stockholder Matters and Issuer Purchases of Securities ............................... 21 

Item 6. 

Item 7. 

Selected Financial Data.................................................................................................. 22 

Management’s Discussion and Analysis of Financial Condition 

and Results of Operations........................................................................................... 23   

Item 7A. 

Qualitative and Quantitative Disclosures About Market Risk ....................................... 45 

Item 8. 

Item 9. 

Item 9A. 

Item 9B. 

Item 10. 

Item 11. 

Item 12. 

Item 13. 

Item 14. 

Financial Statements and Supplementary Data .............................................................. 46 

Changes in and Disagreements with Accountants on Accounting 

and Financial Disclosure ............................................................................................ 46 

Controls and Procedures ................................................................................................ 46 

Other Information .......................................................................................................... 47 

Part III 

Directors and Executive Officers of the Registrant........................................................ 48 

Executive Compensation................................................................................................ 48 

Security Ownership of Certain Beneficial Owners and Management 

and Related Stockholder Matters ............................................................................... 48 

Certain Relationships and Related Transactions ............................................................ 48 

Principal Accounting Fees and Services ........................................................................ 48 

Item 15. 

Exhibits and Financial Statement Schedules.................................................................. 49 

Part IV 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PART I 

Unless otherwise indicated, “Administaff,” “the Company,” “we,” “our” and “us” are used in this annual 
report to refer to the businesses of Administaff, Inc. and its consolidated subsidiaries.  This annual report contains 
forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the 
Securities Exchange Act of 1934.  You can identify such forward-looking statements by the words “expects”, 
“intends,” “plans,” “projects,” “believes,” “estimates,” “likely,” “goal,” “assume” and similar expressions.  In the 
normal course of business, in an effort to help keep our stockholders and the public informed about our operations 
we may, from time to time, issue such forward-looking statements, either orally or in writing.  Generally, these 
statements relate to business plans or strategies, projected or anticipated benefits or other consequences of such plans 
or strategies, or projections involving anticipated revenues, earnings or other aspects of operating results.  We base 
the forward-looking statements on our current expectations, estimates and projections.  We caution you that these 
statements are not guarantees of future performance and involve risks, uncertainties and assumptions that we cannot 
predict.  In addition, we have based many of these forward-looking statements on assumptions about future events 
that may prove to be inaccurate.  Therefore, the actual results of the future events described in such forward-looking 
statements in this annual report, or elsewhere, could differ materially from those stated in such forward-looking 
statements.  Among the factors that could cause actual results to differ materially are the risks and uncertainties 
discussed in this annual report, including, without limitation, factors discussed in Item 1, “Business” and Item 7, 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations,” including the factors 
discussed under the caption “Factors That May Affect Future Results and the Market Price of Common Stock,” 
beginning on page 40. 

ITEM 1.   BUSINESS. 

General 

Administaff is a professional employer organization (“PEO”) that provides a comprehensive Personnel 

Management SystemSM encompassing a broad range of services, including benefits and payroll administration, health 
and workers’ compensation insurance programs, personnel records management, employer liability management, 
employee recruiting and selection, employee performance management and employee training and development 
services to small and medium-sized businesses in strategically selected markets.  We were organized as a corporation 
in 1986 and have provided PEO services since inception.  In 2003, we formed Administaff Retirement Services, LP, 
which currently performs recordkeeping services for defined contribution plans.  

Our principal executive offices are located at 19001 Crescent Springs Drive, Kingwood, Texas 77339.  Our 

telephone number at that address is (281) 358-8986 and the Company’s website address is 
http://www.administaff.com.  Our stock is traded on the New York Stock Exchange under the symbol “ASF.”  
Periodic SEC filings, including our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on 
Form 8-K, and if applicable, amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the 
Securities Exchange Act of 1934 are available through our website free of charge as soon as reasonably practicable 
after such material is electronically filed with, or furnished to, the SEC. 

Our Personnel Management System is designed to improve the productivity and profitability of small and 
medium-sized businesses.   It relieves business owners and key executives of many employer-related administrative 
and regulatory burdens, which enables them to focus on the core competencies of their businesses.  It also promotes 
employee performance through human resource management techniques that improve employee satisfaction.  We 
provide the Personnel Management System by entering into a Client Service Agreement (“CSA”), which establishes 
a three-party relationship whereby we and our client act as co-employers of the employees who work at the client’s 
location (“worksite employees”).  Under the CSA, we assume responsibility for personnel administration and 
compliance with most employment-related governmental regulations, while the client company retains the 
employees’ services in its business and remains the employer for various other purposes.  We charge a 
comprehensive service fee (“comprehensive service fee” or “gross billing”), which is invoiced concurrently with the 
processing of payroll for the worksite employees of the client.  The comprehensive service fee consists of the payroll 
of our worksite employees and a markup computed as a percentage of the payroll cost of the worksite employees. 

- 2 - 

 
 
 
 
 
 
 
 
 
We accomplish the objectives of the Personnel Management System through a High Touch/High Tech 

approach to service delivery.   In advisory areas, such as recruiting, employee performance management and 
employee training, we employ a high touch approach designed to ensure that our clients receive the personal 
attention and expertise needed to create a customized human resources solution.  For transactional processing, we 
employ a high tech approach that provides secure, convenient information exchange among Administaff, our clients 
and our worksite employees, creating efficiencies for all parties.  The primary component of the high tech portion of 
our strategy is the Employee Service Center (“ESC”).  The ESC is our web-based interactive PEO service delivery 
platform, which is designed to provide automated, personalized PEO services to our clients and worksite employees.  

We are the nation’s leading provider of PEO services in terms of revenues.  As of December 31, 2004, we 

had 38 sales offices in 21 markets, and we paid 81,426 worksite employees in the month of December.  Our long-
term strategy is to operate in approximately 90 sales offices located in 40 strategically selected markets.  While we 
are currently planning no new sales offices in 2005, we intend to resume our national expansion strategy in 2006, 
subsequent to the utilization of existing sales office capacity.   

Our national expansion strategy also includes regionalized data processing for payroll and benefits 

transactions and localized face-to-face human resources service.  As of December 31, 2004, we have four service 
centers, which when fully staffed will provide the capacity to serve approximately 160,000 worksite employees.  In 
addition, we have human resources and client service personnel located in a majority of our 21 sales markets.   

PEO Industry 

The PEO industry began to evolve in the early 1980s largely in response to the burdens placed on small and 

medium-sized employers by an increasingly complex legal and regulatory environment.  While various service 
providers were available to assist these businesses with specific tasks, PEOs emerged as providers of a more 
comprehensive range of services relating to the employer/employee relationship.  In a PEO arrangement, the PEO 
assumes broad aspects of the employer/employee relationship.  Because PEOs provide employer-related services to a 
large number of employees, they can achieve economies of scale that allow them to perform employment-related 
functions more efficiently, provide a greater variety of employee benefits and devote more attention to human 
resources management. 

We believe the key factors driving demand for PEO services include: 

• 

• 
• 

the focus on growth and productivity of the small and medium-sized business community in the United 
States, utilizing outsourcing to concentrate on core competencies;  
the need to provide competitive health care and related benefits to attract and retain employees;  
the increasing costs associated with health and workers’ compensation insurance coverage, workplace 
safety programs, employee-related complaints and litigation; and  

•  complex regulation of labor and employment issues and the related costs of compliance, including the 

allocation of time and effort to such functions by owners and key executives. 

A significant factor in the development of the PEO industry has been increasing recognition and acceptance 

of PEOs and the co-employer relationship by federal and state governmental authorities.  Administaff and other 
industry leaders, in concert with the National Association of Professional Employer Organizations (“NAPEO”), have 
worked with the relevant governmental entities for the establishment of a regulatory framework that protects clients 
and employees, discourages unscrupulous and financially unsound companies, and promotes further development of 
the industry.  Currently, 25 states have legislation containing licensing, registration, or certification requirements and 
several others are considering such regulation.  Such laws vary from state to state but generally provide for 
monitoring the fiscal responsibility of PEOs.  State regulation assists in screening insufficiently capitalized PEO 
operations and helps to resolve interpretive issues concerning employee status for specific purposes under applicable 
state law.  We have actively supported such regulatory efforts and are currently licensed, registered or pursuing 
registration in all 25 of these states.  The cost of compliance with these regulations is not material to our financial 
position or results of operations. 

- 3 - 

 
 
 
 
 
 
 
 
 
 
PEO Services 

We serve small and medium-sized businesses by providing our Personnel Management System, which 

encompasses a broad range of services, including:  

•  benefits and payroll administration; 
•  health and workers’ compensation insurance programs; 
•  personnel records management; 
•  employer liability management; 
•  employee recruiting and selection; 
•  employee performance management; and 
• 

training and development services. 

The Personnel Management System is designed to attract and retain high-quality employees, while relieving 

client owners and key executives of many employer-related administrative and regulatory burdens.  Among the 
employment-related laws and regulations that may affect a client company are the following: 

Internal Revenue Code (the “Code”); 
• 
•  Federal Income Contribution Act (FICA); 
•  Federal Unemployment Tax Act (FUTA); 
•  Fair Labor Standards Act (FLSA); 
•  Employee Retirement Income Security Act, 

as amended (ERISA); 

•  Consolidated Omnibus Budget Reconcilia- 

• 

tion Act of 1987 (COBRA); 
Immigration Reform and Control Act; 
(IRCA); 

•  Title VII (Civil Rights Act of 1964); 
•  Americans with Disabilities Act (ADA); 
•  Age Discrimination in Employment Act 

(ADEA); 

•  The Family and Medical Leave Act (FMLA); 
•  Health Insurance Portability and 
  Accountability Act (HIPAA); 
•  Drug-Free Workplace Act; 
•  Occupational Safety and Health Act 

(OSHA); 

•  Worker Adjustment and Retraining 
  Notification Act (WARN); 
•  Uniform Services Employment and 
  Reemployment Rights Act (USERRA); 
•  State unemployment and employment 

security laws; and 

•  State workers’ compensation laws. 

While these regulations are complex, and in some instances overlapping, we assist our client companies in 

achieving compliance with these regulations by providing services in four primary categories:  

•  administrative functions;  
•  benefit plans administration; 
•  personnel management; and  
•  employer liability management. 

All of the following services are included in the Personnel Management System and are available to all 

client companies. 

Administrative Functions.  Administrative functions encompass a wide variety of processing and record 
keeping tasks, mostly related to payroll administration and government compliance.  Specific examples include:  

•  payroll processing;  
•  payroll tax deposits;  
•  quarterly payroll tax reporting;  
•  employee file maintenance; 
•  unemployment claims processing; and 
•  workers’ compensation claims reporting. 

- 4 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Benefit Plans Administration.  We maintain several benefit plans including the following types of coverage:  

•  group health coverage; 
•  a health care flexible spending account plan; 
•  an educational assistance program; 
•  an adoption assistance program; 
•  group term life insurance;  
•  universal life insurance coverage; 
•  accidental death and dismemberment insurance coverage; 
•  short-term and long-term disability insurance coverage; and 
•  a 401(k) plan.   

The group health plan includes medical, dental, vision, a worklife program and a prescription drug program.  

All benefit plans are provided to applicable employees based on eligibility provisions specific to those plans.  We are 
responsible for the costs and premiums associated with these plans and act as plan sponsor and administrator of the 
plans.  We negotiate the terms and costs of the plans, maintain the plans in accordance with applicable federal and 
state regulations and serve as liaison for the delivery of such benefits to worksite employees.  We believe this variety 
and quality of benefit plans are generally not available to employees in our small and medium-sized business target 
market and are usually offered only by larger companies that can spread program costs over a much larger group of 
employees.  As a result, we believe the availability of these benefit plans provides our clients with a competitive 
advantage that small and medium-sized businesses are typically unable to attain on their own. 

Personnel Management.  We provide a wide variety of personnel management services that give our client 

companies access to resources normally found only in the human resources departments of large companies. All 
client companies have access to our comprehensive personnel guide, which sets forth a systematic approach to 
administering personnel policies and practices, including recruiting, discipline and termination procedures.  Other 
human resources services we provide include:  

•  drafting and reviewing personnel policies and employee handbooks; 
•  designing job descriptions; 
•  performing prospective employee screening and background investigations; 
•  designing performance appraisal processes and forms; 
•  providing professional development and issues-oriented training; 
•  employee counseling; 
•  substance abuse awareness training; 
•  drug testing; 
•  outplacement services; and 
•  compensation guidance.  

Employer Liability Management.  Under the CSA, we assume many of the employment-related 

responsibilities associated with the administrative functions, benefit plans administration and personnel management 
services we provide.  For those employment-related responsibilities that are the responsibility of the client or we 
share with our clients, we can assist our clients in managing and limiting exposure.  This includes first time and 
ongoing safety-related risk management reviews, as well as the implementation of safety programs designed to 
reduce workers’ compensation claims.  We also provide guidance to clients for avoiding liability claims for 
discrimination, sexual harassment and civil rights violations, and participate in termination decisions to attempt to 
minimize liability on those grounds.  When a claim arises, we often assist in our client’s defense regardless of 
whether Administaff has been named directly.  We employ in-house and external counsel, specializing in several 
areas of employment law, who have broad experience in disputes concerning the employer/employee relationship 
and provide support to our human resources service specialists.  As part of our comprehensive service, we also 
maintain employment practice liability insurance coverage for our clients, monitor changing government regulations 
and notify clients of the potential effect of such changes on employer liability. 

- 5 - 

 
 
 
 
 
 
 
 
 
Employee Service CenterSM.  The Employee Service Center (“ESC”) is our web-based interactive PEO 
service delivery platform, which is designed to provide automated, personalized PEO content and services to our 
clients and worksite employees.  The ESC provides a wide range of functionality, including: 

•  WebPayrollSM for the submission and approval of payroll data; 
•  Client-specific payroll information and reports; 
•  Employee information, including online check stubs and pay history reports; 
•  Employee specific benefits content, including summary plan descriptions and enrollment status; 
•  Access to 401K plan information through MyPlansOnline; 
•  Online human resources forms; 
•  Best practices human resource management process maps and process overviews; 
•  An online personnel guide; 
• 
•  Online recruiting services through the Administaff Talent Network; 
•  Links to benefits providers and other key vendors; and 
•  Frequently asked questions. 

e-Learning web-based training; 

The ESC also contains My MarketPlaceSM, an eCommerce portal that brings a wide range of product and 

service offerings from best-of-class providers to our clients, worksite employees and their families.  My Marketplace 
offerings include:   

• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 

financial services; 
technology solutions; 
communications services; 
travel services; 
leisure and entertainment services; 
retail services; 
gifts and rewards; 
insurance services; 
real estate services; 
research and consulting services; and 
other business and consumer products and services. 

My MarketPlace also features the unique Best2Best® client network, where our clients can offer their 

products and services to one another. 

Client Service Agreement 

All clients enter into Administaff’s Client Service Agreement (“CSA”).  The CSA generally provides for an 

on-going relationship, subject to termination by Administaff or the client upon 30 to 60 days written notice. 

The CSA establishes our comprehensive service fee, which is subject to periodic adjustments to account for 

changes in the composition of the client’s workforce, employee benefit election changes and statutory changes that 
affect our costs.  Prior to January 1, 2003, our comprehensive service fees were typically determined at the outset of 
the CSA, and remained relatively static throughout the contract year.  If significant changes to the underlying pricing 
assumptions occurred during a contract year, the CSA specifically allows us to initiate a manual process to review 
that specific client’s pricing and adjust it accordingly, based on the rates in effect at the date of the original contract.  

We modified our CSA for new and renewing clients beginning January 1, 2003.  Under the provisions of the 

modified CSA, clients active in January of any year are obligated to pay the estimated payroll tax component of the 
comprehensive service fee in a manner which more closely reflects the pattern of incurred payroll tax costs.  This 
contractual change coincided with the implementation of a new pricing and billing system.   The impact of new and 
renewing clients active under the modified CSA in January 2003, which represented approximately 20% of our client 
base, resulted in the partial offset of our historical earnings pattern in 2003.  Substantially all clients were active 

- 6 - 

 
 
 
 
 
 
 
 
 
 
 
under the modified CSA in January 2004.  For those clients,  we experienced an offset of our historical earnings 
pattern.  However, new clients enrolling subsequent to January of any year are invoiced at a relatively constant rate 
throughout the remaining portion of the year, resulting in improved profitability over the course of the year for those 
clients.   

The CSA also establishes the division of responsibilities between Administaff and the client as co-
employers.  Pursuant to the CSA, we are responsible for personnel administration and are liable for certain 
employment-related government regulations.  In addition, we assume liability for payment of salaries and wages (as 
well as related payroll taxes) of our worksite employees and responsibility for providing specified employee benefits 
to such persons.  These liabilities are not contingent on the prepayment by the client of the associated comprehensive 
service fee and, as a result of our employment relationship with each of our worksite employees, we are liable for 
payment of salary and wages to the worksite employees and are responsible for providing specified employee 
benefits to such persons, regardless of whether the client company pays the associated comprehensive service fee.  
The client retains the employees’ services and remains liable for the purposes of certain government regulations, 
compliance with which requires control of the worksite or daily supervisory responsibility or is otherwise beyond our 
ability to assume.  A third group of responsibilities and liabilities are shared by Administaff and the client where 
such joint responsibility is appropriate.  The specific division of applicable responsibilities under the CSA is as 
follows: 

Administaff 

•  Payment of wages and related tax reporting and remittance (local, state and federal withholding, FICA, FUTA, state 

unemployment); 

•  Workers’ compensation compliance, procurement, management and reporting; 
•  Compliance with COBRA, HIPAA and ERISA (for each employee benefit plan sponsored by Administaff only), as 
well as monitoring changes in other governmental regulations governing the employer/employee relationship and 
updating the client when necessary; and 

•  Employee benefits administration of plans sponsored by Administaff. 

Client 

•  Payment, through Administaff, of commissions, bonuses, paid leaves of absence and severance payments; 
•  Payment  and  related  tax  reporting  and  remittance  of  non-qualified  deferred  compensation  and  equity-based 

compensation; 

•  Assignment to, and ownership of, all client intellectual property rights; 
•  Compliance with OSHA regulations, EPA regulations, FLSA, WARN, USERRA and state and local equivalents and 

compliance with government contracting provisions; 

•  Compliance with the National Labor Relations Act (“NLRA”), including all organizing efforts and expenses related 

to a collective bargaining agreement and related benefits; 

•  Professional licensing requirements, fidelity bonding and professional liability insurance;  
•  Products produced and/or services provided; and 
•  COBRA, HIPAA and ERISA compliance for client-sponsored benefit plans. 

Joint 

Implementation of policies and practices relating to the employee/employer relationship; and 

• 
•  Compliance with all federal, state and local employment laws, including, but not limited to Title VII of the Civil 
Rights Act of 1964, ADEA, Title I of ADA, FMLA, the Consumer Credit Protection Act, and immigration laws and 
regulations. 

Because we are a co-employer with the client company for some purposes, it is possible that we could incur 

liability for violations of such laws, even if we are not responsible for the conduct giving rise to such liability.  The 
CSA addresses this issue by providing that the client will indemnify us for liability incurred to the extent the liability 
is attributable to conduct by the client.  Notwithstanding this contractual right to indemnification, it is possible that 
we could be unable to collect on a claim for indemnification and may therefore be ultimately responsible for 
satisfying the liability in question.  We maintain certain general insurance coverages (including coverages for our 

- 7 - 

 
 
 
 
 
 
 
 
 
 
 
clients) to manage our exposure for these types of claims, and as a result, the costs in excess of insurance premiums 
we incur with respect to this exposure have historically been insignificant to our operating results. 

Clients are required to remit their comprehensive service fees no later than one day prior to the applicable 

payroll date by wire transfer or automated clearinghouse transaction.  Although we are ultimately liable, as the 
employer for payroll purposes, to pay employees for work previously performed, we retain the ability to terminate 
immediately the CSA and associated worksite employees or to require prepayment, letters of credit or other 
collateral upon deterioration in a client’s financial condition or upon non-payment by a client.  These rights, the 
periodic nature of payroll and the overall quality of our client base have resulted in an excellent overall collections 
history.   

Customers 

Administaff provides a value-added, full-service human resources solution we believe is most suitable to a 

specific segment of the small and medium-sized business community.  We target successful small businesses with 10 
to 2,000 employees, who recognize the advantage in the strategic use of high-performance human resource practices. 
 We have set a long-term goal to serve approximately 10% of the overall small and medium sized business 
community.  We serve client companies and worksite employees located throughout the United States.  For the year 
ended December 31, 2004, Houston, our original market, accounted for approximately 20% of our revenues, with 
other Texas markets contributing an additional 19%.  By region, our revenue growth over 2003 and revenue 
distribution for the year ended December 31, 2004 were as follows: 

Northeast ....................................................... 
Southeast ....................................................... 
Central ........................................................... 
Southwest ...................................................... 
West............................................................... 
Other revenue ................................................ 

Revenue 
Growth 

15.8% 
(4.9)% 
4.4% 
6.6% 
18.2% 
29.1% 

% of 
Total 
Revenues 

13.8% 
9.4% 
14.1% 
39.1% 
22.9% 
0.7% 

As part of our client selection strategy, we do not offer our services to businesses falling within certain 

specified NAICS (North American Industry Classification System) codes, formerly known as Standard Industrial 
Classification codes, essentially eliminating certain industries we believe present a higher employer risk such as 
employee injury, high turnover or litigation.  All prospective clients are evaluated individually on the basis of 
workers’ compensation risk, group medical history (where permitted by law), unemployment history, operating 
stability and human resource practices.  Our client base is broadly distributed throughout a wide variety of industries 
including: 

•  Finance, insurance and real estate – 16%; 
•  Computer and information services – 14%; 
•  Management, administration and consulting services – 12%; 
•  Medical services – 9%; 
•  Manufacturing –  9%; 
•  Construction – 9%; 
•  Wholesale trade – 8%; 
•  Engineering, accounting and legal services – 7%; 
•  Retail trade – 4%; 
•  Transportation – 2%; and 
•  Other – 10%. 

- 8 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
This diverse client base lowers our exposure to downturns or volatility in any particular industry.  However, 
our performance could be affected by a downturn in one of these industries or by general economic conditions within 
the small and medium-sized business community.   

We focus heavily on client retention.  Administaff’s client retention record over the last five years reflects 

that approximately 69% of our clients remain for more than one year, and that the retention rate improves for clients 
who remain with us for longer periods, up to approximately 81% for clients in their fifth year with Administaff.  The 
resulting average retention rate over the last five years was 76%.  During 2004, our retention rate increased to 75% 
compared to 71% during 2003.  Client attrition is attributable to a variety of factors, including: (i) client non-renewal 
due to price factors; (ii) our termination of the CSA resulting from the client’s non-compliance or inability to make 
timely payments; (iii) client business failure, sale, merger, or disposition; and (iv) competition from other PEOs or 
business services firms.  

Marketing and Sales 

As of December 31, 2004, we had 38 sales offices located in 21 markets.  Our long-term goal is to operate 

90 sales offices in 40 strategically selected markets.  Our sales offices typically consist of six to eight sales 
representatives, a district sales manager and an office administrator.  To take advantage of economic efficiencies, 
multiple sales offices may share a physical location.  Administaff’s markets and their respective year of entry are as 
follows: 

Market 

Sales Offices 

Initial 
Entry Date 

Houston 
San Antonio 
Austin 
Orlando 
Dallas/Fort Worth 
Atlanta 
Phoenix 
Chicago 
Washington D.C. 
Denver 
Los Angeles 
Charlotte 
St. Louis 
San Francisco 
New York 
Baltimore 
New Jersey 
San Diego 
Boston 
Minneapolis 
Cleveland 

4 
1 
1 
1 
3 
3 
1 
3 
2 
1 
3 
1 
1 
4 
2 
1 
1 
1 
2 
1 
1 

1986 
1989 
1989 
1989 
1993 
1994 
1995 
1995 
1995 
1996 
1997 
1997 
1998 
1998 
1999 
2000 
2000 
2001 
2001 
2002 
2002 

Our existing and potential future plan was identified using a systematic market evaluation and selection 

process.  We continue to evaluate a broad range of factors in the selection process, using a market selection model 
that weights various criteria we believe are reliable predictors of successful penetration based on our experience. 
Among the factors considered are:  

•  market size, in terms of small and medium-sized businesses engaged in selected industries that meet our 

risk profile;  

- 9 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
•  market receptivity to PEO services, including the regulatory environment and relevant history with 

• 
• 
• 

• 

• 

other PEO providers;  
existing relationships within a given market, such as vendor or client relationships;  
expansion cost issues, such as advertising and overhead costs;  
direct cost issues that bear on our effectiveness in controlling and managing the cost of our services, 
such as workers’ compensation and health insurance costs, unemployment risks and various legal and 
other factors;  
a comparison of the services we offer to alternatives available to small and medium-sized businesses in 
the relevant market, such as the cost to the target clients of procuring services directly or through other 
PEOs; and  
long-term strategy issues, such as the general perception of markets and our estimate of the long-term 
revenue growth potential of the market.   

Each of our expansion markets, beginning with Dallas in 1993, was selected in this manner.   

Our marketing strategy is based on the application of techniques that have produced consistent and 

predictable results in the past.  We develop a mix of national and local advertising media and a placement strategy 
tailored to each individual market.  After selecting a market and developing our marketing mix, but prior to entering 
the market, we engage in an organized media and public relations campaign to prepare the market for our entry and 
to begin the process of generating sales leads.  We market our services through a broad range of media outlets, 
including television, radio, newspapers, periodicals, direct mail and the Internet.  We employ a public relations firm 
in most of our markets as well as advertising consultants to coordinate and implement our marketing campaigns.  We 
have developed an inventory of proven, successful television, radio and newsprint advertisements, which are utilized 
in this effort.  We continuously seek to develop new marketing approaches and campaigns to capitalize on changes in 
the competitive landscape for our PEO service and to more successfully reach our target market. 

In March 2004, we entered into a three-year agreement with the Champions Tour to become the title 

sponsor of the annual Administaff Small Business Classic professional golf tournament held in Houston, Texas.  In 
addition, we entered into a three-year arrangement with Arnold Palmer to become our national spokesperson.  Our 
marketing campaigns use this event and the relationship with Mr. Palmer as a focal point of our brand marketing 
efforts. 

Our organic growth model generates sales leads from five primary sources: direct sales efforts, advertising, 

referrals, marketing alliances and the Internet.  These leads result in initial presentations to prospective clients, and 
ultimately, a predictable number of client census reports.  A prospective client’s census report reflects information 
gathered by the sales representative about the prospect’s employees, including job classification, state of 
employment, workers’ compensation claims history, group medical information (where permitted by law), salary and 
desired level of benefits.  This information is entered into our customized bid system, which applies Administaff’s 
proprietary pricing model to the census data, leading to the preparation of a bid.  Concurrent with this process, we 
evaluate the prospective client’s workers’ compensation, health insurance, employer practices and financial stability 
from a risk management perspective.  Upon completion of a favorable risk evaluation, the sales representative 
presents the bid and attempts to enroll the prospect.  Our selling process typically takes approximately 90 days.  

In 1998, we entered into a strategic marketing agreement with American Express, under which American 

Express was utilizing its resources and working jointly with us to generate appointments with prospects for our 
services from the American Express customer base in certain markets.  In return, we paid a commission to American 
Express based upon the number of worksite employees paid after being referred to Administaff pursuant to the 
Marketing Agreement and the total number of worksite employees we paid.  In 2004, the American Express 
marketing agreement was mutually terminated.  We currently have several other marketing alliances with companies 
that target small businesses, such as Pitney Bowes, MassMutual and Avaya. 

- 10 - 

 
 
 
 
 
 
 
 
 
 
Competition 

Administaff provides a value-added, full-service human resources solution we believe is most suitable to a 
specific segment of the small and medium-sized business community.  This full-service approach is exemplified by 
our commitment to service and technology personnel and tools, which has produced a ratio of corporate staff to 
worksite employees (the “staff support ratio”) that is higher than average for the PEO industry.  Based on an analysis 
of the 2001 through 2003 annual NAPEO surveys of the PEO industry, we have successfully leveraged our full-
service approach into significantly higher returns for Administaff on a per worksite employee per month basis.  
During the three-year period from 2001 through 2003,  our staff support ratio averaged 50% higher than the PEO 
industry average, while gross profit per worksite employee and operating income per worksite employee exceeded 
industry averages by 132% and 85%, respectively. 

Competition in the PEO industry revolves primarily around quality of services, scope of services, choice 

and quality of benefits packages, reputation and price.  We believe reputation, national presence, regulatory 
expertise, financial resources, risk management and information technology capabilities distinguish leading PEOs 
from the rest of the industry.  We also believe we compete favorably in these areas.  

Due to the differing geographic regions and market segments in which most PEOs operate, and the 
relatively low level of market penetration by the industry, we consider our primary competition to be the traditional 
in-house provision of human resource services.  The PEO industry is highly fragmented, and we believe Administaff 
is one of the largest PEOs in the United States.  Our largest national competitors include Gevity HR and PEO 
divisions of large business services companies such as Automatic Data Processing, Inc. and Paychex, Inc.  In 
addition, we compete to some extent with fee-for-service providers such as payroll processors and human resource 
consultants and face competition from large regional PEOs in certain areas of the country.  As Administaff and other 
large PEOs expand nationally, we expect that competition may intensify among larger PEOs. 

Vendor Relationships 

Administaff provides benefits to its worksite employees under arrangements with a variety of vendors. 

Although we believe that any of our benefit contracts could be replaced if necessary, we consider two such contracts 
to be the most significant elements of the package of benefits provided to employees and the most difficult to 
replace. 

We provide health insurance coverage to our worksite employees through a national network of carriers 
including UnitedHealthcare (“United”), Cigna Healthcare, PacifiCare, Kaiser Permanente, Blue Cross and Blue 
Shield of Georgia, Blue Shield of California and Tufts, all of which provide fully insured policies or service 
contracts.  The policy with United provides the majority, 76%, of our health insurance coverage and automatically 
renews on January 1 of each year, subject to cancellation by either party upon 180 days notice. For a discussion of 
our contract with United, please read Item 7.  “Management’s Discussion and Analysis of Financial Condition and 
Results of Operations - Critical Accounting Policies and Estimates – Benefits Costs” on page 26. 

Our workers’ compensation policy (the “2005 Policy”) is currently provided through selected member 

insurance companies of American International Group, Inc. (“AIG”).  Under our arrangement with AIG, we bear the 
economic burden for the first $1 million layer of claims per occurrence.  AIG bears the economic burden for all 
claims in excess of such first $1 million layer.  The 2005 Policy is a fully insured policy whereby AIG has the 
responsibility to pay all claims incurred under the policy regardless of whether we satisfy our responsibilities. For 
additional discussion of our policy with AIG, please read Item 7. “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations - Critical Accounting Policies and Estimates – Workers’ 
Compensation Costs” on page 27. 

Information Technology 

Administaff utilizes a variety of information technology capabilities to provide its human resource services 

to client companies and worksite employees and for its own administrative and management information 
requirements. 

- 11 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
Administaff Information Management System (“AIMS”), is our proprietary PEO information system and 

utilizes both purchased and internally developed software applications.  This system manages transactions and 
information unique to the PEO industry and to Administaff, including: 

human resource management; 
benefits and defined contribution plan administration; 
payroll processing; 
client invoicing and collection; 

•  worksite employee enrollment;  
• 
• 
• 
• 
•  management information and reporting; and 
• 

sales bid calculations that are unique to the PEO industry and to Administaff. 

Central to the system is a payroll processing system that allows us to process a high volume of payroll 

transactions that meet the specific needs of our client companies.  Our retirement services operations are conducted 
utilizing an industry leading retirement plan administration application in a third-party hosted environment.  We 
utilize commercially available software for other business functions such as finance and accounting, sales force 
activity management, and customer service issue tracking. 

The Employee Service Center is our proprietary web-based PEO service delivery platform.  With its 

integration into AIMS, the ESC is designed to provide automated, personalized PEO content and services to our 
clients and worksite employees.  For a description of the functionality provided through the ESC, please read “PEO 
Services – Employee Service Center” on page 6.   

We have entered into a software licensing agreement to acquire a new Customer Relationship Management 

application and will be implementing that application during 2005.  This application is intended to enhance our 
ability to manage the data and interactions with our customers on a day-to-day basis and replaces an application 
originally installed in 1999 for which maintenance and support is no longer commercially available.   

Administaff’s primary data center is located at our corporate headquarters in Kingwood, Texas (a suburb of 
Houston).  Substantially all of our business applications, telecommunications equipment and network equipment are 
hosted in this data center.  We maintain a disaster recovery data center in our Dallas service center. This data center 
is fully equipped with the hardware and software necessary to run all of our critical business applications and has 
sufficient capacity to handle all of our operations for short periods of time, if required.  Periodically, we perform 
testing to ensure the disaster recovery capabilities remain effective and available. 

We have invested substantially in our network infrastructure to ensure appropriate connectivity exists 

between our service centers in Atlanta, Dallas, Houston and Los Angeles, our district sales offices and our corporate 
offices, and to provide appropriate Internet connectivity to conduct business through the Employee Service Center.  
The network infrastructure is provided through industry standard core network hardware and via high-speed frame-
relay and point-to-point network services provided by multiple vendors. 

Industry Regulation 

Administaff’s operations are affected by numerous federal and state laws relating to tax and employment 
matters.  By entering into a co-employer relationship with our worksite employees, we assume certain obligations 
and responsibilities of an employer under these federal and state laws.  Because many of these federal and state laws 
were enacted prior to the development of nontraditional employment relationships, such as PEOs, temporary 
employment and outsourcing arrangements, many of these laws do not specifically address the obligations and 
responsibilities of nontraditional employers.  Currently, 25 states have passed laws that have licensing, registration or 
certification requirements for PEOs, and several others are considering such regulation. 

Certain federal and state statutes and regulations use the terms “employee leasing” or “staff leasing” to 
describe the arrangement among a PEO and its clients and worksite employees.  The terms “employee leasing,” 

- 12 - 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
“staff leasing” and “professional employer arrangements” are generally synonymous in such contexts and describe 
the arrangements we enter with our clients and worksite employees. 

As an employer, we are subject to all federal statutes and regulations governing the employer/employee 

relationship.  Subject to the issues discussed below, we believe that our operations are in compliance, in all material 
respects, with all applicable federal statutes and regulations. 

Employee Benefit Plans 

We offer various employee benefits plans to eligible employees, including our worksite employees.  These 

plans include: 

• 

• 
• 
• 
• 
• 
• 

a 401(k) Plan (a profit-sharing plan with a cash or deferred arrangement (“CODA”) under Code 
Section 401(k) and an employer matching contribution feature under Code Section 401(m)) maintained 
consistent with the provisions of Revenue Procedure 2002-21 and 2003-86 (each of which is explained 
in more detail below);  
a cafeteria plan under Code Section 125;  
a group health plan which includes medical, dental, vision and worklife programs;  
a welfare benefits plan which includes life insurance and disability programs;  
a health care flexible spending plan;  
an educational assistance program; and  
an adoption assistance program.   

Generally, employee benefit plans are subject to provisions of both the Code and ERISA. 

Employer Status.  In order to qualify for favorable tax treatment under the Code, the plans must be 

established and maintained by an employer for the exclusive benefit of its employees.  Generally, an entity is an 
“employer” of individuals for federal employment tax purposes if an employment relationship exists between the 
entity and the individuals under the common law test of employment.  In addition, the officers of a corporation are 
deemed to be employees of that corporation for federal employment tax purposes.  The common law test of 
employment, as applied by the IRS, involves an examination of approximately 20 factors to ascertain whether an 
employment relationship exists between a worker and a purported employer.  Generally, the test is applied to 
determine whether an individual is an independent contractor or an employee for federal employment tax purposes 
and not to determine whether each of two or more companies is a “co-employer.”  Substantial weight is typically 
given to the question of whether the purported employer has the right to direct and control the details of an 
individual’s work.  Among the factors that appear to have been considered more important by the IRS are:  

• 

• 
• 

the employer’s degree of behavioral control (the extent of instructions, training and the nature of the 
work);  
the financial control or the economic aspects of the relationship; and  
the intended relationship of the parties (whether employee benefits are provided, whether any contracts 
exist, whether services are ongoing or for a project, whether there are any penalties for 
discharge/termination, and the frequency of the business activity). 

ERISA Requirements.  Employee pension and welfare benefit plans are also governed by ERISA.  ERISA 

defines “employer” as “any person acting directly as an employer, or indirectly in the interest of an employer, in 
relation to an employee benefit plan.”  ERISA defines the term “employee” as “any individual employed by an 
employer.”  The United States Supreme Court has held that the common law test of employment must be applied to 
determine whether an individual is an employee or an independent contractor under ERISA.  A definitive judicial 
interpretation of “employer” in the context of a PEO or employee leasing arrangement has not been established. 

If Administaff were found not to be an employer with respect to worksite employees for ERISA purposes, 

its plans would not comply with ERISA.  Further, as a result of such finding Administaff and its plans would not 
enjoy, with respect to worksite employees, the preemption of state laws provided by ERISA and could be subject to 

- 13 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
varying state laws and regulations, as well as to claims based upon state common laws.  Even if such a finding were 
made, we believe we would not be materially adversely affected because we could continue to make available similar 
benefits at comparable costs. 

In addition to ERISA and the Code provisions discussed herein, issues related to the relationship between 
Administaff and its worksite employees may also arise under other federal laws, including other federal income tax 
laws. 

401(k) Plan.  On April 24, 2002, the Internal Revenue Service (“IRS”) issued Revenue Procedure 2002-21, 
and on November 11, 2003, issued Revenue Procedure 2003-86, each of which provided guidance for the operation 
of defined contribution plans maintained by PEOs that benefit worksite employees.  Each applies to plans in 
existence on May 12, 2002 and their operation in plan years beginning after December 31, 2003. 

Consistent with the guidance for all periods beginning on or after January 1, 2004, electing client companies 

are treated as adopting employers for plan qualification purposes under Code Section 413(c).  On December 31, 
2003, participant account balances attributable to worksite employees associated with client companies who failed 
to: (i) agree to be treated as an adopting employer; or (ii) make another valid election in a timely manner, were 
transferred to the newly established Administaff Spinoff 401(k) Plan.  Additionally, a small number of client 
companies chose to transfer attributable participant account balances to other 401(k) plans separately maintained by 
the client companies pursuant to the guidance.  The Administaff Spinoff 401(k) Plan was also terminated effective 
December 31, 2003, subject to IRS approval.  Upon receipt of IRS approval, which was requested on September 15, 
2004, all remaining participant account balances in such plan will be distributed to the participants pursuant to the 
guidance.  Compliance with Revenue Procedures 2002-21 and 2003-86 requires additional administrative 
compliance efforts, the cost of which is expected to be primarily born by the plan and therefore is not expected to 
have a material adverse impact on the Company’s financial condition or results of operations. 

Federal Employment Taxes 

As a co-employer, Administaff assumes responsibility and liability for the payment of federal and state 
employment taxes with respect to wages and salaries paid to our worksite employees.  There are essentially three 
types of federal employment tax obligations:  

•  withholding of income tax requirements governed by Code Section 3401, et seq.; 
• 
• 

obligations under FICA, governed by Code Section 3101, et seq.; and  
obligations under FUTA, governed by Code Section 3301, et seq.   

Under these Code sections, employers have the obligation to withhold and remit the employer portion and, where 
applicable, the employee portion of these taxes.  

Code Section 3401, which applies to federal income tax withholding requirements, contains an exception to 
the general common law test applied to determine whether an entity is an “employer” for purposes of federal income 
tax withholding.  Section 3401(d)(1) states that if the person for whom services are rendered does not have control of 
the payment of wages, the “employer” for this purpose is the person having control of the payment of wages.  The 
Treasury regulations issued under Section 3401(d)(1) state that a third party can be deemed to be the employer of 
workers under this section for income tax withholding purposes where the person for whom services are rendered 
does not have legal control of the payment of wages.  While Section 3401(d)(1) has been examined by several 
courts, its ultimate scope has not been delineated.  Moreover, the IRS has to date relied extensively on the common 
law test of employment in determining liability for failure to comply with federal income tax withholding 
requirements. 

Accordingly, while we believe that we can assume the withholding obligations for worksite employees, in 
the event we fail to meet these obligations, the client company may be held ultimately liable for those obligations.  
While this interpretive issue has not to our knowledge discouraged clients from enrolling with Administaff, there can 
be no assurance that a definitive adverse resolution of this issue would not do so in the future.  These interpretive 

- 14 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
uncertainties may also impact our ability to report employment taxes on our own account rather than the accounts of 
our clients. 

State Unemployment Taxes 

We record our state unemployment (“SUI”) tax expense based on taxable wages and tax rates assigned by 

each state.  State unemployment tax rates vary by state and are determined, in part, based on prior years’ 
compensation experience in each state.  In addition, states have the ability under law to increase unemployment tax 
rates to cover deficiencies in the unemployment tax fund.  Many states have experienced and are experiencing 
significant increases in unemployment claims due to depressed economic conditions over the last few years.  As a 
result, our unemployment tax rates have increased over the last several years and are expected to continue to 
increase.  Some states have implemented retroactive cost increases.  Prior to the receipt of final tax rate notices, we 
estimate our expected SUI tax rate in those states for which tax rate notices have not yet been received.   

As a result of the 2001 corporate restructuring, we filed for a transfer of our reserve account with the 

Employment Development Department of the State of California (“EDD”).  The EDD approved our request for 
transfer of the reserve account in May 2002 and also notified us of our new contribution rates based upon the 
approved transfer.  In December 2003, we received a Notice of Duplicate Accounts and Notification of Assessment 
from the EDD.  The notice stated that the EDD was collapsing the accounts of our subsidiaries into the account of 
the entity with the highest unemployment tax rate.  The notice also retroactively imposed the higher unemployment 
insurance rate on all of our California employees for 2003, resulting in an assessment of $5.6 million.  In January 
2004, we filed a petition with an administrative law judge of the California Unemployment Insurance Appeals Board 
(“ALJ”) to protest the notice.  Pending a resolution of our protest, in the fourth quarter of 2003 we accrued and 
recorded at the higher assessed rate for all of 2003. 

In June 2004, we agreed to settle our dispute with the EDD for $3.3 million.  Based upon receipt of written 

acknowledgement of this agreement, we reduced our accrued payroll tax liability and payroll tax expense by $2.3 
million during the quarter ended June 30, 2004.  The settlement was subject to the final approval by EDD’s legal 
department, the California Attorney General’s office and the ALJ.  In October 2004, the legal department of the 
EDD verbally indicated they considered the previously agreed-upon settlement amount to be insufficient and 
suggested a settlement amount of $5.2 million.  We continued discussions with the State of California, but in 
February 2005, we were notified that the EDD had rejected our settlement offer, and the matter will proceed with the 
appeals process with the ALJ.  If the outcome of the appeals process is unfavorable and we are assessed additional 
interest and penalties, we may recognize an increase in our payroll tax expense in a future period.  Conversely, if the 
outcome of the appeals process is favorable to us, we may recognize a decrease in our payroll tax expense in a future 
period.  The ultimate outcome of this matter is not expected to have a material impact on our 2005 unemployment 
tax rate in California.  For a discussion of the impact of rising unemployment tax rates, please read  “Management’s 
Discussion and Analysis of Financial Condition and Results of Operations – Factors That May Affect Future Results 
and the Market Price of Common Stock – Increases in Unemployment Tax Rates” on page 42. 

State Regulation 

While many states do not explicitly regulate PEOs, 25 states have regulations containing licensing, 

registration or certification requirements for PEOs, and several others are considering such regulation.  Such laws 
vary from state to state but generally provide for monitoring the fiscal responsibility of PEOs, and in some cases 
codify and clarify the co-employment relationship for unemployment, workers’ compensation and other purposes 
under state law.  We hold licenses in Arkansas, Florida, Montana, New Hampshire, New Mexico, Oklahoma, 
Oregon, South Carolina, Tennessee, Texas and Vermont.  We are registered or certified in Colorado, Illinois, 
Kentucky, Louisiana, Maine, Minnesota, Nevada, New Jersey, New York, North Carolina, Rhode Island, Utah and 
Virginia.  We are applying for registration pursuant to a recently enacted registration statute in Ohio.  Regardless of 
whether a state has licensing, registration or certification requirements, we must comply with a number of other state 
and local regulations that could impact our operations.  Administaff was instrumental in obtaining enactment of PEO 
legislation in various states, including Texas, where it faced a number of challenges under state law.  We believe that 
our prior experience with Texas and other state regulatory authorities will be valuable in surmounting regulatory 
obstacles or challenges we may face in the future. 

- 15 - 

 
 
 
 
 
 
 
 
 
 
Corporate Office Employees 

We had approximately 1,350 corporate office and sales employees as of December 31, 2004.  We believe 

our relations with our corporate office and sales employees are good.  None of our corporate office and sales 
employees are covered by a collective bargaining agreement. 

Intellectual Property 

Administaff currently has registered trademarks and pending applications for registration.  Although the 

Administaff mark is the most material trademark to our business, our trademarks as a whole are also of considerable 
importance to us.  Finally, we have certain copyrights and a pending patent application for our WebPayroll software 
program. 

ITEM 2.  PROPERTIES. 

We believe our current facilities are adequate for the purposes for which they are intended and they provide 

sufficient capacity to accommodate our expansion goals.  We will continue to evaluate the need for additional 
facilities based on the rate of growth in worksite employees, the geographic distribution of the worksite employee 
base and our long-term service delivery requirements. 

Corporate Headquarters 

Our corporate headquarters is located in Kingwood, Texas, in a 327,000 square foot office campus-style 
facility.  This 28-acre company-owned office campus includes approximately nine acres of undeveloped land for 
future expansion.  All development and support operations are located in the Kingwood facility, along with our 
record retention center and primary data processing center.  Our corporate headquarters secures a $34 million 
mortgage on the property.  For more information regarding the mortgage, please read “Management’s Discussion 
and Analysis of Financial Condition and Results of Operations – Liquidity and Capital Resources” on page 37. 

Service Centers 

We currently have four service centers located in Atlanta, Dallas, Houston and Los Angeles.   

The Atlanta service center, which currently services approximately 23% of our worksite employee base, is 
located in a 40,000 square foot leased facility.  This facility, which is under lease until 2014, is designed to service 
approximately 40,000 worksite employees at full capacity. 

The Dallas service center, which currently services approximately 31% of our worksite employee base, is 

located in a 40,000 square foot leased facility, which also serves as our backup data processing and disaster recovery 
center.  This facility, which is under lease until 2008, is designed to service approximately 40,000 worksite 
employees at full capacity. 

The Houston service center, which currently services approximately 29% of our worksite employee base, is 

located in a 40,000 square foot leased facility.  This facility, which is under lease until 2014, is designed to service 
approximately 40,000 worksite employees at full capacity. 

The Los Angeles service center, which currently services approximately 17% of our worksite employee 

base, is located in a 45,000 square foot leased facility.  This facility, which is under lease until 2012, is designed to 
service approximately 40,000 worksite employees at full capacity. 

Sales Offices 

As of December 31, 2004, we had sales and service personnel in 27 facilities located in 21 sales markets 

throughout the United States.  All of the facilities are leased facilities, and some of these facilities are shared by 
multiple sales offices and/or client service personnel.  As of December 31, 2004, we had 38 sales offices in these 21 

- 16 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
markets.  To take advantage of economic efficiencies, multiple sales offices may share a physical location.  Each 
sales office is typically staffed by six to eight sales representatives, a district sales manager and an office 
administrator.  In addition, we have placed certain client service personnel in a majority of our sales markets to 
provide high-quality, localized service to our clients in those major markets.  We expect to continue placing various 
client service personnel in sales markets as a critical mass of clients is attained in each market. 

ITEM 3.  LEGAL PROCEEDINGS. 

Other than as set forth below, we are not a party to any material pending legal proceedings other than 

ordinary routine litigation incidental to our business that we believe would not have a material adverse effect on our 
financial condition or results of operations.  

Aetna Healthcare Litigation 

On November 5, 2001, Administaff filed a lawsuit against Aetna Life Insurance Company (“Aetna”).  We 

alleged, among other things, that during the third quarter of 2001, Aetna breached its contract with us.  Aetna filed a 
counterclaim alleging, among other things, that we breached our contractual obligations to Aetna.  On October 30, 
2003, a jury returned a verdict in favor of Administaff, awarding Administaff $15.5 million in compensatory 
damages.  On November 7, 2003, the court entered a final judgment in favor of Administaff in the amount of $15.5 
million, with post judgment interest at a rate of 1.3% per annum.  On December 10, 2003, the court granted Aetna’s 
motion to reduce the judgment to $10.6 million.  Aetna subsequently filed its notice to appeal the judgment and other 
rulings of the trial court. 

During the first quarter of 2004, Administaff and Aetna executed a settlement agreement.  Under the terms 

of the agreement, Aetna paid us $8.25 million and both parties released all claims and agreed to dismiss all court 
proceedings.  The settlement was recorded in other income in our 2004 Consolidated Statements of Operations, and 
the matter has now been concluded. 

Class Action Litigation 

On June 13, 2003, a class action lawsuit was filed against Administaff in the United States District Court for 

the Southern District of Texas on behalf of purchasers of our common stock alleging violations of the federal 
securities laws.  After that date, six similar class actions were filed against Administaff in that court.  Those lawsuits 
also named as defendants certain of our officers and directors.  Those lawsuits generally allege that Administaff and 
certain of its officers and directors made false and misleading statements or failed to make adequate disclosures 
concerning, among other things:  (i) our pricing and billing systems with respect to recalibrating pricing for clients 
that experienced a decline in average payroll cost per worksite employee; (ii) the matching of price and cost for 
health insurance on new and renewing client contracts; and (iii) our former method of reporting worksite employee 
payroll costs as revenue.  The complaints sought unspecified damages, among other remedies.  On March 31, 2004, 
the court entered an order consolidating all of the cases and appointing Carpenters Pension Trust for South 
California as “lead plaintiff” and Lerach Coughlin Stoia Geller Rudman & Robbins LLP as “lead counsel.”  The lead 
plaintiff alleges that its losses are $352,000, although the alleged damages of the purported class have not been 
specified.   

In May 2004, the lead plaintiff filed its Consolidated Complaint, which amended and consolidated the seven 

previously filed cases.  In the consolidated complaint, the lead plaintiff has essentially abandoned the allegations of 
fraud contained in the initial seven lawsuits.  Through the consolidated complaint, the lead plaintiff now generally 
asserts, among other things, that Administaff and certain of its officers and directors fraudulently made false and 
misleading statements regarding the cost of its health plan during 2001 and 2002.  In June 2004, we filed a motion to 
dismiss the consolidated complaint.  We believe these claims are without merit and intend to vigorously defend this 
litigation.  As a result of the uncertainty regarding the outcome of this matter, no provision has been made in the 
accompanying consolidated financial statements. 

- 17 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reliance National Indemnity Co. Bankruptcy Liquidation and Related Litigation 

In October 2001, Reliance National Indemnity Co. (“Reliance”), a former workers’ compensation insurance 
carrier of Administaff, was forced into bankruptcy liquidation.  State laws regarding the handling of the open claims 
of liquidated insurance carriers vary.  Most states have established funds through guaranty associations to pay such 
remaining claims.  However, the guaranty associations in some states, including Texas, have asserted that state law 
returns the liability for open claims under policies with the liquidated insurance carrier to Administaff.  In Texas, we 
disputed the right of the guaranty association to be reimbursed for such claims.   

On August 1, 2003, we filed a lawsuit against the Texas Property and Casualty Insurance Guaranty 
Association (“TPCIGA”) seeking a declaratory judgment that we are not required to reimburse TPCIGA for 
workers’ compensation benefits paid or to be paid by TPCIGA under our workers’ compensation policies with 
Reliance.  On August 15, 2003, TPCIGA filed its answer, denying the claims asserted as well as filing a 
counterclaim that TPCIGA is entitled to full reimbursement from Administaff for workers’ compensation benefits 
paid or to be paid by TPCIGA under our workers’ compensation policies with Reliance.  We estimated that 
TPCIGA’s claim for reimbursement was approximately $6.8 million.  During the fourth quarter of 2003, we paid 
$1.1 million to settle the lawsuit, including TPCIGA’s claim for reimbursement.  The cost of the settlement was 
reported as a component of workers’ compensation expense in our 2003 Consolidated Statement of Operations. 

We initially secured $1.8 million in insurance coverage to cover potential claims returned to Administaff 
related to our Reliance policies.  We submitted the TPCIGA settlement as a claim under the policy.  We collected 
and recorded a $1.1 million reimbursement during the year ended December 31, 2004.  As of December 31, 2004, 
there was no coverage remaining on the policy.  At December 31, 2004, the estimated outstanding claims under our 
former policies with Reliance totaled approximately $100,000.  We have accrued and recorded our estimate of the 
outstanding claims as of December 31, 2004.  It is possible that such losses could exceed our estimates, resulting in 
an increase to workers’ compensation expense, which would reduce net income. 

State Unemployment Taxes 

We record our SUI tax expense based on taxable wages and tax rates assigned by each state.  State 
unemployment tax rates vary by state and are determined, in part, based on prior years’ compensation experience in 
each state.   

In December 2001, as a result of a 2001 corporate reorganization, we filed for a transfer of our reserve 

account with the Employment Development Department of the State of California (“EDD”).  The EDD approved our 
request for transfer of the reserve account in May 2002 and also notified us of our new contribution rates based upon 
the approved transfer.  In December 2003, we received a Notice of Duplicate Accounts and Notification of 
Assessment from the EDD.  The notice stated that the EDD was collapsing the accounts of our subsidiaries into the 
account of the entity with the highest unemployment tax rate.  The notice also retroactively imposed the higher 
unemployment insurance rate on all our California employees for 2003, resulting in an assessment of $5.6 million.  
In January 2004, we filed a petition with an administrative law judge of the California Unemployment Insurance 
Appeals Board (“ALJ”) to protest the notice.  Pending a resolution of our protest, in the fourth quarter of 2003 we 
accrued and recorded at the higher assessed rate for all of 2003. 

In June 2004, we agreed to settle our dispute with the EDD for $3.3 million.  Based upon receipt of written 

acknowledgement of this agreement, we reduced our accrued payroll tax liability and payroll tax expense by $2.3 
million during the quarter ended June 30, 2004.  The settlement was subject to the final approval by EDD’s legal 
department, the California Attorney General’s office and the ALJ.  In October 2004, the legal department of the 
EDD verbally indicated they considered the previously agreed-upon settlement amount to be insufficient and 
suggested a settlement amount of $5.2 million.  We continued discussions with the State of California, but in  
February  2005, we were notified that the EDD had rejected our settlement offer,  and the matter will proceed with 
the appeals process with the ALJ.  If the outcome of the appeals process is unfavorable and we are assessed 
additional interest and penalties, we may recognize an increase in our payroll tax expense in a future period.  

- 18 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
Conversely, if the outcome of the appeals process is favorable, we may recognize a decrease in our payroll tax 
expense in a future period.  The ultimate outcome of this matter is not expected to have a material impact on our 
2005 unemployment tax rate in California. 

ITEM 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS. 

No matters were submitted to a vote of our security holders, through solicitation of proxies or otherwise, 

during the quarter ended December 31, 2004. 

ITEM S-K 401 (b).  EXECUTIVE OFFICERS OF THE REGISTRANT. 

The following table sets forth the names, ages (as of February 14, 2005) and positions of the Company’s 

executive officers:  

Name 

Age 

Position 

Paul J. Sarvadi .......................................   48  Chairman of the Board and Chief Executive Officer 
Richard G. Rawson ................................   56 
A. Steve Arizpe......................................   47 

Jay E. Mincks ........................................   51 
John H. Spurgin, II ................................   58 
Douglas S. Sharp ...................................   43  Vice President, Finance, Chief Financial Officer and Treasurer 

President 
Executive Vice President, Client Services and Chief Operating 
Officer 
Executive Vice President, Sales and Marketing 
Senior Vice President, Legal, General Counsel and Secretary 

Paul J. Sarvadi has served as Chairman of the Board and Chief Executive Officer since August 2003.  Mr. 

Sarvadi co-founded Administaff in 1986 and served as Vice President and Treasurer of the Company from its 
inception in 1986 through April 1987, as Vice President from April 1987 through 1989 and as President and Chief 
Executive Officer from 1989 to August 2003.  Prior to founding Administaff, Mr. Sarvadi started and operated 
several small businesses.  Mr. Sarvadi has served as President of NAPEO and was a member of its Board of 
Directors for five years.  He also served as President of the Texas Chapter of NAPEO for three of the first four years 
of its existence.  Mr. Sarvadi was selected as the 2001 National Ernst & Young Entrepreneur Of The Year® for 
service industries. 

Richard G. Rawson has served as President since August 2003.  He served as Executive Vice President, 

Administration, Chief Financial Officer and Treasurer from February 1997 to August 2003.  He joined Administaff 
in 1989 as Senior Vice President, Chief Financial Officer, and Treasurer.  He previously served as a Senior Financial 
Officer and Controller for several companies in the manufacturing and seismic data processing industries.  Mr. 
Rawson has served as President, First Vice President, Second Vice President and Treasurer of NAPEO as well as 
Chairman of the NAPEO Accounting Practices Committee.   

A. Steve Arizpe has served as Executive Vice President, Client Services and Chief Operating Officer since 
August 2003.  He joined Administaff in 1989 and has served in a variety of roles, including Houston Sales Manager, 
Regional Sales Manager, Vice President of Sales and Executive Vice President, Client Services.  Prior to joining 
Administaff, Mr. Arizpe served in sales and sales management roles for two large corporations.  

Jay E. Mincks has served as Executive Vice President, Sales and Marketing since January 1999.  Mr. 
Mincks served as Vice President, Sales and Marketing from February 1997 through January 1999.  He joined 
Administaff in 1990 and has served in a variety of other roles, including Houston Sales Manager and Regional Sales 
Manager for the Western United States.  Prior to joining Administaff, Mr. Mincks served in a variety of positions, 
including management positions, in the sales and sales training fields with various large companies. 

- 19 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
John H. Spurgin, II has served as Senior Vice President, Legal, General Counsel and Secretary since August 
2003.  He joined Administaff in January 1997 as Vice President, Legal, General Counsel and Secretary.  Prior to joining 
Administaff, Mr. Spurgin was a partner with the Austin office of McGinnis, Lochridge & Kilgore, L.L.P., where he 
served as Administaff’s outside counsel for nine years.  

Douglas S. Sharp has served as Vice President, Finance, Chief Financial Officer and Treasurer since August 

2003.  He joined Administaff in January 2000 as Vice President, Finance and Controller.  From July 1994 until he 
joined Administaff, Mr. Sharp served as Chief Financial Officer for Rimkus Consulting Group, Inc.  Prior to that, he 
served as Controller for a small publicly held company; as Controller for a large software company; and as an Audit 
Manager for Ernst & Young LLP.  Mr. Sharp has served as a member of the Accounting Practices Committee of 
NAPEO since January 2002. 

- 20 -

 
 
 
PART II 

ITEM 5.  MARKET FOR THE REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER 
MATTERS AND ISSUER PURCHASES OF SECURITIES. 

Price Range of Common Stock 

Our common stock is traded on the New York Stock Exchange under the symbol “ASF”.  As of February 

14, 2005, there were 185 holders of record of the common stock.  This number does not include stockholders for 
whom shares were held in “nominee” or “street name.”  The following table sets forth the high and low sales prices 
for the common stock as reported on the New York Stock Exchange composite transactional tape.   

2004 

First Quarter ................................................................  
Second Quarter ............................................................  
Third Quarter...............................................................  
Fourth Quarter .............................................................  

2003 

First Quarter ................................................................  
Second Quarter ............................................................  
Third Quarter...............................................................  
Fourth Quarter .............................................................  

High 

$ 18.45 
18.18 
16.59 
15.50 

$  7.50 
10.57 
13.31 
18.10 

Low 

$ 14.06 
14.37 
9.38 
10.31 

$  4.42 
5.10 
8.53 
8.80 

Dividend Policy 

We have not paid cash dividends on our common stock since our formation.  On February 4, 2005, our 
Board of Directors declared a $0.07 quarterly dividend per share of common stock for the holders of record on 
March 7, 2005.  The dividend will be paid on April 1, 2005.  The payment of dividends is made at the discretion of 
our Board of Directors and depends upon our operating results, financial condition, capital requirements, general 
business conditions and such other factors as our Board of Directors deems relevant.  

Issuer Purchases of Equity Securities 

The following table provides information about our purchases of Administaff common stock during the 

three months ended December 31, 2004:  

Period 

10/01/2004 – 
10/31/2004 
11/01/2004 – 
11/30/2004 
12/01/2004 – 
12/31/2004 
Total 

Total Number 
of Shares 
Purchased (1) 

Average Price Paid  
per Share 

Total Number of 
Shares Purchased 
as Part of Publicly 
Announced 
Program (2) 

Maximum Number of 
Shares that May Yet Be 
Purchased Under the 
Program (2) 

— 

— 

— 
— 

$ 

$ 

— 

— 

— 
— 

- 21 -

— 

— 

— 
— 

1,247,477 

1,247,477 

1,247,477 
1,247,477 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) 

 (2)  

Our board of directors has approved the repurchase of up to an aggregate amount of 8,000,000 shares of 
Administaff common stock, of which 6,752,523 shares had been repurchased as of December 31, 2004.  
During the three months ended December 31, 2004, we did not purchase shares of our common stock.   

Unless terminated earlier by resolution of the board of directors, the repurchase program will expire when 
we have repurchased all shares authorized for repurchase under the repurchase program. 

ITEM 6.  SELECTED FINANCIAL DATA. 

The selected consolidated financial data set forth below should be read in conjunction with the 

Consolidated Financial Statements and accompanying Notes and Item 7,  “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations,” on page 23. 

Income Statement Data: 

Revenues(1) .............................................  
Gross profit ............................................  
Operating income ...................................  
Net income (loss) from 
  continuing operations .........................  
Net loss from discontinued operations ...  
Net income (loss) ...................................  
Diluted net income (loss) per share 

from continuing operations (2) .............  

2004 

Year ended December 31, 
2002 
(in thousands, except per share and statistical data) 

2001 

2003 

2000  

$ 969,527 
  197,694 
22,131 

$ 890,859 
  197,105 
24,274 

$ 848,416 
  165,790 
67 

$ 720,219 
  165,015 
18,539 

$ 598,291 
  138,534 
22,234 

19,210 
— 
19,210 

14,985 
(2,121) 
12,864 

(2,921) 
(1,160) 
(4,081) 

10,357 
— 
10,357 

16,900 
— 
16,900 

$ 

0.72 

$ 

0.55 

$ 

(0.11) 

$ 

0.36 

$ 

0.58 

Balance Sheet Data: 

Working capital......................................  
Total assets.............................................  
Total debt  ..............................................  
Total stockholders’ equity......................  

$  47,500 
  354,638 
36,539 
126,529 

$  56,032 
348,071 
42,362 
122,634 

$  41,238 
315,164 
44,169 
116,349 

$  36,609 
274,003 
13,500 
122,935 

$  51,179 
  242,817 
— 
105,510 

Statistical Data: 

Average number of worksite employees 
   paid per month during period .............  
Revenues per worksite  
  employee per month (3) .......................  
Gross profit per worksite  
  employee per month ...........................  
Operating income per worksite  
  employee per month ...........................  

_________________ 

77,936 

75,036 

77,334 

69,480 

62,140 

$ 

$ 

$ 

1,037 

211 

24 

$ 

$ 

$ 

989 

219 

27 

$ 

$ 

$ 

914 

179 

— 

$ 

$ 

$ 

864 

198 

22 

$ 

$ 

$ 

802 

186 

30 

(1) 

(2) 

(3) 

Gross billings of $5.377 billion, $4.829 billion, $4.857 billion, $4.373 billion and $3.708 billion less worksite 
employee payroll cost of $4.407 billion, $3.938 billion, $4.009 billion, $3.653 billion and $3.110 billion, 
respectively. 
Adjusted to reflect the two-for-one split of the common stock effected on October 16, 2000. 
Gross billings of $5,749, $5,363, $5,234, $5,245 and $4,973 per worksite employee per month less payroll 
cost of $4,712, $4,373, $4,320, $4,381 and $4,171 per worksite employee per month, respectively. 

- 22 -

 
 
 
 
 
 
 
 
 
            
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7.   MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS 
OF OPERATIONS. 

You should read the following discussion in conjunction with our Consolidated Financial Statements and 
related Notes included elsewhere in this annual report.  Historical results are not necessarily indicative of trends in 
operating results for any future period. 

The statements contained in this annual report that are not historical facts are forward-looking statements 
that involve a number of risks and uncertainties.  The actual results of the future events described in such forward-
looking statements in this annual report could differ materially from those stated in such forward-looking statements. 
Among the factors that could cause actual results to differ materially are the risks and uncertainties discussed in this 
Item 7 under “Factors that May Affect Future Results and the Market Price of Common Stock” on page 40 and the 
uncertainties set forth from time to time in our other public reports and filings and public statements. 

Overview  

We provide a comprehensive Personnel Management System that encompasses a broad range of services, 

including benefits and payroll administration, health and workers’ compensation insurance programs, personnel 
records management, employer liability management, employee recruiting and selection, employee performance 
management, and employee training and development services.  Our overall operating results are largely dependent 
on the number of worksite employees paid, and can be measured in terms of revenues, payroll costs, gross profit or 
operating income per worksite employee per month.  As a result, we often use this unit of measurement in analyzing 
and discussing our results of operations. 

Our net income from continuing operations increased 28.2% to $19.2 million in 2004 over 2003.  During 

2004 we received and recorded $8.25 million, or $5.2 million after taxes, related to a legal settlement with our 
former health insurance carrier, Aetna.  We ended 2004 with working capital of $47.5 million, which is a $9 million 
decline from the end of 2003, despite share repurchases of $17 million and capital expenditures of $8 million during 
2004.   

One of our key objectives for 2004 was to develop a pricing strategy and manage our direct costs in such a 
manner as to produce gross profit of $209 to $215 per worksite employee per month, while returning to double-digit 
unit growth levels by the end of 2004.  In addition, we sought to maintain annual operating expenses between $173.5 
million and $177.5 million. During 2004, we achieved all of these key objectives.   

Our 2004 average gross profit per worksite employee per month of  $211 reflected the effective execution 

of our pricing strategy, including moderation of increases in the healthcare allocation component of the 
comprehensive service fee, while managing our direct costs to slightly better than expected levels.  Lower 2004 
direct costs, particularly benefits costs and workers’ compensation costs, were primarily a result of the favorable 
trends in claims experience.  Benefits costs per participant increased 5.7 % over 2003, lower than our initial forecast 
of 8-10%.  Declines in both the frequency and severity of workers compensation claims also resulted in lower 
workers compensation costs.   

We ended 2004 with 81,426 paid worksite employees in December, which represents a 10.5% increase over 

December 2003.  When we established the goal of returning to double-digit unit growth, we specifically targeted 
improvements in both client retention and sales.  During 2004, we experienced a 14% decline in the number of 
worksite employees lost due to client terminations as compared to 2003.  In addition, we saw a 24% increase in the 
number of new worksite employees over 2003 related to new client sales. 

Operating expenses increased by only 1.6% in 2004 to $175.6 million and are expected to increase only 
slightly in 2005, as Administaff plans to leverage the existing infrastructure and operating expense levels.  Capital 
expenditures totaled $8.1 million in 2004 and are expected to remain below $10 million in 2005.   

- 23 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our long-term strategy continues to be aggregating the best small businesses in the United States on the 

common platform of our unique human resource service offering, and leveraging the buying power to provide 
additional valuable services to clients.   

Revenues 

We account for our revenues in accordance with Emerging Issues Task Force (“EITF”) 99-19, Reporting 

Revenues Gross as a Principal Versus Net as an Agent.  Our revenues are derived from our gross billings, which are 
based on:    

• 
• 

the payroll cost of our worksite employees; and  
a markup computed as a percentage of the payroll cost.   

In determining the pricing of the markup component of the gross billings, we consider our estimates of the 
costs directly associated with our worksite employees, including payroll taxes, benefits and workers’ compensation 
costs, plus an acceptable gross profit margin.  We invoice the gross billings concurrently with each periodic payroll 
of our worksite employees.  Revenues, which exclude the payroll cost component of gross billings, are recognized 
ratably over the payroll period as worksite employees perform their service at the client worksite.  We include 
revenues that have been recognized but not invoiced in unbilled accounts receivable on our Consolidated Balance 
Sheets. 

Our revenues are primarily dependent on the number of clients enrolled, the resulting number of worksite 

employees paid each period and the number of worksite employees enrolled in our benefit plans.  Because our 
markup is computed as a percentage of payroll cost, revenues are also affected by the payroll cost of worksite 
employees, which can fluctuate based on the composition of the worksite employee base, inflationary effects on 
wage levels and differences in the local economies of our markets. 

Direct Costs 

The primary direct costs associated with our revenue generating activities are:  

employment-related taxes (“payroll taxes”); 
• 
costs of employee benefit plans; and  
• 
•  workers’ compensation claim costs. 

Payroll taxes consist of the employer’s portion of Social Security and Medicare taxes under FICA, federal 
unemployment taxes and state unemployment taxes.  Payroll taxes are generally paid as a percentage of payroll cost. 
The federal tax rates are defined by federal regulations.  State unemployment tax rates are subject to claim histories 
and vary from state to state. 

Employee benefits costs are comprised primarily of health insurance costs (including dental and pharmacy 

costs), but also include costs of other employee benefits such as life insurance, vision care, disability insurance, 
education assistance, adoption assistance, a flexible spending account and a worklife program. 

Our gross profit per worksite employee is determined in part by our ability to accurately estimate and 

control direct costs and our ability to incorporate changes in these costs into the gross billings charged to clients, 
which are subject to contractual arrangements that are typically renewed annually.  Gross profit is also affected by 
the markup portion of gross billings, which is calculated based on a percentage of worksite employee payroll cost, 
and our direct cost structure.  We use gross profit per worksite employee per month as our principal measurement of 
relative performance at the gross profit level. 

- 24 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating Expenses 

•  Salaries, wages and payroll taxes –  Salaries, wages and payroll taxes are primarily a function of the number of 

corporate employees and their associated average pay and any additional incentive compensation.  Our corporate 
employees primarily include client services, sales and marketing, benefits, legal, finance, information technology 
and administrative support personnel. 

•  General and administrative expenses – Our general and administrative expenses primarily include:  

• 
• 
• 
• 
• 

rent expenses related to our service centers and sales offices;  
outside professional service fees related to legal, consulting and accounting services;  
administrative costs, such as postage, printing and supplies;  
employee travel expenses; and 
repairs and maintenance costs associated with our facilities and technology infrastructure. 

•  Commissions – Commission expense primarily consists of amounts paid to sales personnel and to American 

Express.  Commissions for sales personnel are based on a percentage of revenue generated by such personnel and 
commissions paid to American Express were paid in accordance with our former Marketing Agreement.  The 
Marketing Agreement was mutually terminated in December 2004. 

•  Advertising – Advertising expense primarily consists of media advertising and other business promotions in our 

current and anticipated sales markets, including the Administaff Small Business Classic sponsorship and 
endorsement fees paid to Arnold Palmer. 

•  Depreciation and amortization – Depreciation and amortization expense is primarily a function of our capital 

investments in corporate facilities, service centers, sales offices and technology infrastructure. 

Income Taxes 

Administaff’s provision for income taxes typically differs from the U.S. statutory rate of 35%, due primarily 

to state income taxes and non-deductible expenses.  Deferred income taxes reflect the net tax effects of temporary 
differences between the carrying amounts of assets and liabilities used for financial reporting purposes and the 
amounts used for income tax purposes.  Significant items resulting in deferred income taxes include depreciation, 
software development costs, prepaid assets and accruals for workers’ compensation expenses.  Changes in these 
items are reflected in our financial statements through a deferred income tax provision. 

Critical Accounting Policies and Estimates 

Administaff’s discussion and analysis of our financial condition and results of operations are based upon 

our consolidated financial statements, which have been prepared in accordance with accounting principles generally 
accepted in the United States.  The preparation of these financial statements requires our management to make 
estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related 
disclosure of contingent assets and liabilities.  On an ongoing basis, we evaluate these estimates, including those 
related to health and workers’ compensation insurance claims experience, state unemployment taxes, client bad 
debts, income taxes, property and equipment, and contingent liabilities.  We base these estimates on historical 
experience and on various other assumptions that management believes to be reasonable under the circumstances, the 
results of which form the basis for making judgments about the carrying values of assets and liabilities that are not 
readily apparent from other sources. Actual results may differ from these estimates. 

- 25 -

 
 
 
 
 
 
 
 
 
 
 
 
We believe the following accounting policies are critical and/or require significant judgments and estimates 

used in the preparation of our consolidated financial statements: 

•  Benefits costs – We provide health insurance coverage to our worksite employees through a national network of 

carriers including UnitedHealthcare (“United”), Cigna Healthcare, PacifiCare, Kaiser Permanente, Blue Cross 
and Blue Shield of Georgia, Blue Shield of California and Tufts, all of which provide fully insured policies.  
The policy with United provides the majority of our health insurance coverage.  Pursuant to the terms of our 
contract with United, within 195 days after contract termination, a final accounting of the plan will be performed 
and we will receive a refund for any accumulated surplus or will be liable for any accumulated deficit in the 
plan, up to the amount of our then-outstanding security deposit with United, which is $17.5 million as of 
December 31, 2004.  As a result of these contractual terms, we account for this plan using a partially self-funded 
insurance accounting model.  

Each reporting period, we record the costs of the United Plan, including paid claims, an estimate of the change 
in incurred but not reported (“IBNR”) claims, taxes and administrative fees (collectively the “Plan Costs”) as 
benefits expense, a direct cost, in the Consolidated Statements of Operations.  We base the estimated IBNR 
claims upon both (i) a recent level of monthly paid claims under the plan; and (ii) an estimated lag factor based 
on recent paid claims under the plan, to provide for those claims that have been incurred but not yet paid.  We 
believe that the use of recent claims activity is representative of incurred and paid trends during the reporting 
period.  The estimated lag factor used to compute IBNR claims involves a significant level of judgment.  
Accordingly, an increase (or decrease) in the estimated lag factor used to compute the IBNR claims would result 
in a decrease (or increase) in benefits costs and net income would increase (or decrease) accordingly.   

The following table illustrates the sensitivity of changes in the lag factor on our estimate of total benefit 
costs of $378 million in 2004: 

Change in 
Lag Factor 

(5)% 
(2.5)% 
2.5% 
5% 

Change in  
Benefits Costs  
(in thousands) 

$ 

(1,421) 
(711) 
711 
1,421 

Change in 
Net Income 
(in thousands) 

$ 

888 
444 
(444) 
(888) 

Under the terms of the contract, United establishes plan participant cash funding rates 90 days in advance of the 
beginning of a reporting quarter.  If the Plan Costs for a reporting quarter are greater than the cash funded to 
United, a deficit in the plan would be incurred and we would accrue a current liability for the excess costs on our 
Consolidated Balance Sheet.  On the other hand, if the Plan Costs for the reporting quarter are less than the cash 
funded to United, a surplus in the plan would be incurred and we would record a current asset for the excess 
premiums on our Consolidated Balance Sheet.  During the year ended December 31, 2004, the cash funded to 
United exceeded the Plan Costs by approximately $900,000, resulting in an accumulated cash surplus from the 
inception of the plan of approximately $10.9 million, which is recorded as prepaid insurance on our 
Consolidated Balance Sheet. 

• 

State unemployment taxes – We record our state unemployment (“SUI”) tax expense based on taxable wages 
and tax rates assigned by each state.  State unemployment tax rates vary by state and are determined, in part, 
based on prior years’ compensation experience in each state.  We must estimate our expected SUI tax rate in 
those states for which tax rate notices have not yet been received.  In determining these estimates, we take into 
account the expected payroll levels and unemployment claim history for such states. 

As a result of the 2001 corporate restructuring, we filed for a transfer of our reserve account with the 
Employment Development Department of the State of California (“EDD”).  The EDD approved our request for 
transfer of the reserve account in May 2002 and also notified us of our new contribution rates based upon the 
approved transfer.  In December 2003, we received a Notice of Duplicate Accounts and Notification of 

- 26 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assessment from the EDD.  The notice stated that the EDD was collapsing the accounts of our subsidiaries into 
the account of the entity with the highest unemployment tax rate.  The notice also retroactively imposed the 
higher unemployment insurance rate on all our California employees for 2003, resulting in an assessment of $5.6 
million.  In January 2004, we filed a petition with an administrative law judge of the California Unemployment 
Insurance Appeals Board (“ALJ”) to protest the notice.  Pending a resolution of our protest, in the fourth quarter 
of 2003 we accrued and recorded at the higher assessed rate for all of 2003.   

In June 2004, we agreed to settle our dispute with the EDD for $3.3 million.  Based upon receipt of written 
acknowledgement of this agreement, we reduced our accrued payroll tax liability and payroll tax expense by 
$2.3 million during the quarter ended June 30, 2004.  The settlement was subject to the final approval by EDD’s 
legal department, the California Attorney General’s office and the ALJ.  In October 2004, the legal department 
of the EDD verbally indicated they considered the previously agreed-upon settlement amount to be insufficient 
and suggested a settlement amount of $5.2 million.  We continued discussion with the State of California, but in 
February 2005, we were notified that the EDD had rejected our settlement offer and that the matter will proceed 
with the appeals process with the ALJ.  If the outcome of the appeals process is unfavorable and we are assessed 
additional interest and penalties, we may recognize an increase in our payroll tax expense in a future period.  
Conversely, if the outcome of the appeals process is favorable, we may recognize a decrease in our payroll tax 
expense in a future period.  The ultimate outcome of this matter is not expected to have a material impact on our 
2005 unemployment tax rate in California. 

•  Workers’ compensation costs – Our workers’ compensation insurance policy for the two-year period ending 
September 30, 2003 (“2003 Policy”) was a guaranteed-cost policy under which premiums were paid for full-
insurance coverage of all claims incurred during the policy period.  This policy also contained a dividend feature 
for each policy year, under which we were entitled to a refund of a portion of our premiums if, four years after 
the end of the policy year, claims paid by the insurance carrier for the policy year were less than an amount set 
forth in the policy.  In accordance with EITF Topic D-35, FASB Staff Views on EITF No. 93-6, “Accounting for 
Multiple-Year Retrospectively Rated Contracts by Ceding and Assuming Enterprises,” we estimated the amount 
of refund, if any, that had been earned under the dividend feature, based on the actual claims incurred to date 
and a factor used to develop those claims to an estimate of the ultimate cost of the incurred claims during that 
policy year.  If our estimates were to indicate that an additional dividend had been earned, we would record a 
receivable for the amount of that dividend and decrease our workers’ compensation insurance expense, which 
would increase net income in the period that such determination was made.  On the other hand, if our estimates 
were to indicate that the amount of any recorded dividend receivable had been reduced due to greater than 
anticipated claim developments, we would reduce our receivable and increase our workers’ compensation 
insurance expense, which would reduce net income in the period that such determination was made.  In May 
2003, our workers’ compensation carrier’s rating was downgraded by A.M. Best Co. (“Best”) from a “B” or 
“fair” rating to a “C++” or “marginal” rating.  In June 2003, Best further downgraded the carrier to a “D” or 
“poor” rating.  Best’s rating represents an opinion on the insurer’s financial strength and ability to meet its 
ongoing obligations to its policyholders.  As a result of these downgrades, we elected to accelerate the 
termination of our contract from September 30, 2003 to September 1, 2003.  In addition, we recorded a charge 
of $2.5 million in the second quarter of 2003 to write-off the dividend receivable from our workers’ 
compensation carrier due to the uncertainty of the carrier’s ultimate ability to pay this dividend. 

On September 1, 2003, we obtained a workers’ compensation policy (“2004 Policy”), which matured and was 
subsequently renewed on September 16, 2004 for the period ending September 30, 2005 (“2005 Policy”).  The 
policies are with selected member insurance companies of American International Group, Inc. (“AIG”).  Under 
our arrangement with AIG, we bear the economic burden for the first $1 million layer of claims per occurrence.  
AIG bears the economic burden for all claims in excess of such first $1 million layer.  The policies are fully 
insured whereby AIG has the responsibility to pay all claims incurred under the policies regardless of whether 
we satisfy our responsibilities. 

Because we bear the economic burden of the first $1 million layer of claims per occurrence, such claims, which 
are the primary component of our workers’ compensation costs, are recorded in the period incurred.  Workers 
compensation insurance includes ongoing healthcare and indemnity coverage whereby claims are paid over 
numerous years following the date of injury.  Accordingly, the accrual of related incurred costs in each reporting 

- 27 -

 
 
 
 
period includes estimates, which take into account the ongoing development of claims and therefore requires a 
significant level of judgment.  Our management estimates our workers’ compensation costs by applying an 
aggregate loss development rate to worksite employee payroll levels.  We employ a third party actuary to 
estimate the loss development rate, which is primarily based upon the nature of worksite employees’ job 
responsibilities, the location of worksite employees, the historical frequency and severity of workers 
compensation claims and an estimate of future cost trends.   Workers’ compensation cost estimates are 
discounted to present value at a rate based upon the U.S. Treasury rates that correspond with the weighted 
average estimated claim payout period (the discount rate utilized in 2003 and 2004 averaged 2.0% and 2.8%, 
respectively) and are accreted over the estimated claim payment period and included as a component of direct 
costs in our Consolidated Statements of Operations.   

Our claim trends could be greater than or less than our prior estimates, in which case we would revise our 
claims estimates and record an adjustment to workers’ compensation costs in the period such determination is 
made.  If we were to experience any significant changes in actuarial assumptions, our loss development rates 
could increase (or decrease) which would result in an increase (or decrease) in workers’ compensation costs and 
a resulting decrease (or increase) in net income reported in our Consolidated Statement of Operations.   

The following table illustrates the sensitivity of changes in the loss development rate on our estimate of workers’ 
compensation costs totaling $54 million in 2004: 

Change in Loss 
Development Rate 

Change in Workers’ 
Compensation Costs 
(in thousands) 

(5)% 
(2.5)% 
2.5% 
5% 

$ 

(2,000) 
(1,000) 
1,000 
2,000 

Change in  
Net Income  
(in thousands) 

$ 

1,250 
625 
(625) 
(1,250) 

At the beginning of each policy period, the insurance carrier, AIG, establishes monthly funding requirements 
comprised of premium costs and funds to be set aside for payment of future claims (“claim funds”).  The level of 
claim funds is primarily based upon anticipated worksite employee payroll levels and expected workers’ 
compensation loss rates, as determined by AIG.  Monies funded into the program for incurred claims expected 
to be paid within one year are recorded as restricted cash, a short-term asset, while the remainder of claim funds 
are included in deposits, a long-term asset in our Consolidated Balance Sheets.   

Our estimate of incurred claim costs expected to be paid within one year are recorded as accrued workers’ 
compensation costs and included in short-term liabilities, while our estimate of incurred claim costs expected to 
be paid beyond one year are included in long-term liabilities on our Consolidated Balance Sheets. 

As of December 31, 2004, we had restricted cash of $18.5 million and deposits of $52.3 million.  A $13.3 
million security deposit related to the 2004 policy is included in deposits.  We have estimated and accrued $41.4 
million in incurred workers’ compensation claim costs, which is net of $10.5 million in paid claims, as of 
December 31, 2004. 

•  Contingent liabilities – We accrue and disclose contingent liabilities in our consolidated financial statements in 
accordance with Statement of Financial Accounting Standards (“SFAS”) No. 5, Accounting for Contingencies.  
SFAS No. 5 requires accrual of contingent liabilities that are considered probable to occur and that can be 
reasonably estimated.  For contingent liabilities that are considered reasonably possible to occur, financial 
statement disclosure is required, including the range of possible loss if it can be reasonably determined. We have 
disclosed in our audited financial statements several issues that we believe are reasonably possible to occur, 
although we cannot determine the range of possible loss in all cases.  See Note 12 to our consolidated financial 
statements.  As these issues develop, we will continue to evaluate the probability of future loss and the potential 
range of such losses.  If such evaluation were to determine that a loss was probable and the loss could be  

- 28 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
reasonably estimated, we would be required to accrue our estimated loss, which would reduce net income in the 
period that such determination was made.   

•  Deferred taxes – We have recorded a valuation allowance to reduce our deferred tax assets to the amount that is 

more likely than not to be realized.  While we have considered future taxable income and ongoing prudent and 
feasible tax planning strategies in assessing the need for the valuation allowance, our ability to realize our 
deferred tax assets could change from our current estimates.  If we determine that we would be able to realize 
our deferred tax assets in the future in excess of the net recorded amount, an adjustment to reduce the valuation 
allowance would increase net income in the period that such determination is made.  Likewise, should we 
determine that we will not be able to realize all or part of our net deferred tax assets in the future, an adjustment 
to increase the valuation allowance would reduce net income in the period such determination is made. 

•  Allowance for doubtful accounts – We maintain an allowance for doubtful accounts for estimated losses 

resulting from the inability of our customers to pay their comprehensive service fees.  We believe that the 
success of our business is heavily dependent on our ability to collect these comprehensive service fees for 
several reasons, including:  

• 

• 
• 

the fact that we are at risk for the payment of our direct costs and worksite employee payroll costs 
regardless of whether our clients pay their comprehensive service fees;  
the large volume and dollar amount of transactions we process; and   
the periodic and recurring nature of payroll, upon which the comprehensive service fees are based.  

To mitigate this risk, we have established very tight credit policies.  We generally require our clients to pay their 
comprehensive service fees no later than one day prior to the applicable payroll date.  In addition, we maintain 
the right to terminate the Client Service Agreement and associated worksite employees or to require prepayment, 
letters of credit or other collateral if a client’s financial position deteriorates or if the client does not pay the 
comprehensive service fee.  As a result of these efforts, losses related to customer nonpayment have historically 
been low as a percentage of revenues.  However, if our clients’ financial condition were to deteriorate rapidly, 
resulting in nonpayment, our accounts receivable balances could grow and we could be required to provide for 
additional allowances, which would decrease net income in the period that such determination was made.  

•  Property and equipment – Our property and equipment relate primarily to our facilities and related 

improvements, furniture and fixtures, computer hardware and software and capitalized software development 
costs.  These costs are depreciated or amortized over the estimated useful lives of the assets.  If we determine 
that the useful lives of these assets will be shorter than we currently estimate, our depreciation and amortization 
expense could be accelerated, which would decrease net income in the periods of such a determination.  In 
addition, we periodically evaluate these costs for impairment in accordance with SFAS No. 144, Accounting for 
Impairment or Disposal of Long-Lived Assets.  If events or circumstances were to indicate that any of our long-
lived assets might be impaired, we would analyze the estimated undiscounted future cash flows to be generated 
from the applicable asset.  In addition, we would record an impairment loss, which would reduce net income, to 
the extent that the carrying value of the asset exceeded the fair value of the asset.  Fair value is generally 
determined using an estimate of discounted future net cash flows from operating activities or upon disposal of 
the asset.  During 2003 we ceased operations of Administaff Financial Management Services, Inc. (“FMS”) and 
recorded an after-tax impairment charge of approximately $800,000 related to the write down of assets of FMS. 
As a result, FMS is being reported as a discontinued operation in accordance with SFAS No. 144. 

- 29 -

 
 
 
 
 
 
 
New Accounting Pronouncement  

On December 16, 2004, the Financial Accounting Standards Board (FASB) issued FASB Statement No. 
123 (revised 2004), Share-Based Payment, which is a revision of FASB Statement No. 123, Accounting for Stock-
Based Compensation.  Statement 123(R) supersedes APB Opinion No. 25, Accounting for Stock Issued to 
Employees, and amends FASB Statement No. 95, Statement of Cash Flows.  Generally, the approach in Statement 
123(R) is similar to the approach described in Statement 123.  However, Statement 123(R) requires all share-based 
payments to employees, including grants of employee stock options, to be recognized in the income statement based 
on their fair values.  Pro forma disclosure is no longer an alternative. 

Statement 123(R) must be adopted no later than July 1, 2005.  Early adoption will be permitted in periods in 

which financial statements have not yet been issued.  We expect to adopt Statement 123(R) on July 1, 2005. 

Statement 123(R) permits public companies to adopt its requirements using one of two methods: 

1.  A “modified prospective” method in which compensation cost is recognized beginning with the effective 
date: (a) based on the requirements of Statement 123(R) for all share-based payments granted after the 
effective date; and (b) based on the requirements of Statement 123 for all awards granted to employees 
prior to the effective date of Statement 123(R) that remain unvested on the effective date. 

2.  A “modified retrospective” method which includes the requirements of the modified prospective method 
described above, but also permits entities to restate based on the amounts previously recognized under 
Statement 123 for purposes of pro forma disclosures either: (a) all prior periods presented; or (b) prior 
interim periods of the year of adoption. 

We plan to adopt Statement 123(R) using the modified prospective method. 

As permitted by Statement 123, we currently account for share-based payments to employees using Opinion 

25’s intrinsic value method and, as such, generally recognize no compensation cost for employee stock options.  
Accordingly, the adoption of Statement 123(R)’s fair value method will have a significant impact on our results of 
operations, although it will have no material impact on our overall financial position.  We cannot predict the impact 
of our adoption of Statement 123(R) at this time because it will depend on levels and types of share-based payments 
granted in the future.  However, had we adopted Statement 123(R) in prior periods, the impact of that standard 
would have approximated the impact of Statement 123 as described in the disclosure of pro forma net income and 
earnings per share in Note 1 to our consolidated financial statements.  Statement 123(R) also requires the benefits of 
tax deductions in excess of recognized compensation cost to be reported as a financing cash flow, rather than as an 
operating cash flow as required under current literature.  This requirement will reduce net operating cash flows and 
increase net financing cash flows in periods after adoption.  While we cannot estimate what those amounts will be in 
the future (because they depend on, among other things, when employees exercise stock options), the amount of 
operating cash flows recognized in prior periods for such excess tax deductions were $352,000, $249,000, and 
$203,000 in 2004, 2003 and 2002, respectively. 

On February 1, 2005, the compensation committee of our Board of Directors approved the acceleration of 

vesting of all unvested stock options that have an exercise price greater than our January 31, 2005 closing market 
price of $14.59.  This accelerated vesting affected approximately 733,000 common stock options with a weighted 
average exercise price of $18.09. The primary purpose of the accelerated vesting is to eliminate future compensation 
expense we would otherwise recognize in our statement of operations with respect to these accelerated options 
subsequent to the July 1, 2005 effective date of FASB 123(R). The estimated maximum future expense that is 
eliminated is approximately $5.9 million, including $1.5 million in 2005.   

On  February 1, 2005, the compensation committee of our Board of Directors approved a grant of 302,000 

restricted common shares to certain of our employees and officers. The restricted common shares have a fair value of 
$14.86 per share and vest over three years. Restricted common shares, under fixed accounting, are generally 
measured at fair value on the date of grant based on the number of shares granted and the quoted price of the  

- 30 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
common stock on the date of the grant.  Such value is recognized as compensation expense over the corresponding 
vesting period. 

Transactions with Related and Other Certain Parties  

We do not have any transactions with related parties that we consider material to our results of operations 

and/or financial condition. 

Results of Operations 

Year Ended December 31, 2004 Compared to Year Ended December 31, 2003. 

The following table presents certain information related to the Company’s results of operations for the years 

ended December 31, 2004 and 2003.  

Year ended December 31, 
2003 

% change 

2004 

(in thousands, except per share and statistical data) 

Revenues (gross billings of $5.377 billion and 
  $4.829 billion less worksite employee payroll cost of  
  $4.407 billion and $3.938 billion, respectively)..............  
Gross profit.........................................................................  
Operating expenses.............................................................  
Operating income................................................................  
Other income ......................................................................  
Net income from continuing operations..............................  
Diluted net income from continuing operations 
  per share of common stock..............................................  

Statistical Data: 
Average number of worksite employees paid per month ....  
Revenues per worksite employee per month (1)...................  
Gross profit per worksite employee per month...................  
Operating expenses per worksite employee per month.......  
Operating income per worksite employee per month..........  
Net income from continuing operations 
  per worksite employee per month ...................................  
_______________ 

$  969,527 
197,694 
175,563 
22,131 
8,605 
19,210 

$  890,859 
197,105 
172,831 
24,274 
196 
14,985 

8.8% 
0.3% 
1.6% 
(8.8)% 
— 
28.2% 

0.72 

0.55 

30.9% 

$ 

77,936 
1,037 
211 
188 
24 

21 

$ 

75,036 
989 
219 
192 
27 

3.9% 
4.9% 
(3.7)% 
(2.1)% 
(11.1)% 

17 

23.5% 

(1)  Gross billings of $5,749 and $5,363 per worksite employee per month less payroll cost of $4,712 and $4,373 per 

worksite employee per month, respectively. 

Revenues 

Our revenues, which represent gross billings net of worksite employee payroll cost, increased 8.8% over 

2003 due to a 4.9% increase in revenues per worksite employee per month and a 3.9% increase in the average 
number of worksite employees paid per month. 

Our unit growth rate is affected by three primary sources – new client sales, client retention and the net 

change in existing clients through worksite employee new hires and layoffs.  The 3.9% increase in the average 
number of worksite employees paid per month during 2004 was due to an increase in worksite employees from all 
three sources of paid worksite employees. 

- 31 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The 4.9% increase in revenues per worksite employee per month was primarily due to pricing increases in 

the markup portion of our comprehensive service fee.   

The following table presents certain information related to the Company’s revenues by region for the years 

ended December 31, 2004 and 2003. 

  Year ended December 31, 

2004 

2003  % change 

(in thousands) 

  Year ended December 31, 

2004 
2003 
(% of total revenue) 

Northeast...................................... 
Southeast...................................... 
Central ......................................... 
Southwest..................................... 
West............................................. 
Other revenues ............................. 
Total revenues..................... 

$  134,124 
90,657 
137,184 
378,901 
222,209 
6,452 
$  969,527 

$  115,872 
95,293 
131,416 
355,283 
187,996 
4,999 
$  890,859 

15.8% 
(4.9)% 
4.4% 
6.6% 
18.2% 
29.1%   
8.8% 

13.8% 
9.4% 
14.1% 
39.1% 
22.9% 
0.7%  
 100.0%  

13.0% 
10.7% 
14.8% 
39.8% 
21.1% 
0.6% 
 100.0% 

Gross Profit  

Gross profit increased 0.3% to $197.7 million compared to 2003.  Gross profit per worksite employee 

decreased 3.7% to $211 per month in 2004 versus $219 in 2003.  This decrease was primarily the result of 
moderating price increases in the health insurance component of the comprehensive service fee, relative to expected 
cost increases, over the last half of 2003 and first half of 2004.  Our pricing objective is to maintain or improve the 
gross profit per worksite employee by increasing revenue per worksite employee to match or exceed changes in our 
primary direct costs and our operating costs.  

While our revenues per worksite employee per month increased 4.9%, our direct costs, which primarily 

include payroll taxes, benefits and workers’ compensation expenses, increased 7.3% to $826 per worksite employee 
per month in 2004 versus $770 in 2003.  The primary direct cost components changed as follows: 

•  Payroll tax costs – Payroll taxes increased $33 per worksite employee per month.  Payroll taxes as a percentage 
of payroll cost increased to 7.41% in 2004 from 7.23% in 2003.  The increase was a result of higher weighted 
average state unemployment tax rates in 2004 compared to 2003, offset in part by the $2.3 million, or 0.05% of 
payroll cost, reduction of payroll tax expense related to the settlement discussions with the state of California in 
the second quarter of 2004.  In addition, during 2003, we recorded a $3.9 million, or 0.10% of payroll cost, 
reduction in payroll taxes due to the receipt of our final 2002 and 2003 unemployment tax rates from the Texas 
Workforce Commission.  Furthermore, we accrued $5.6 million, or 0.14% of payroll cost, in additional payroll 
taxes in 2003 related to an unemployment tax assessment from the Employment Development Department of the 
State of California.  Please read “Critical Accounting Policies and Estimates – State Unemployment Taxes” on 
page 26 for a detailed discussion of our accounting for payroll taxes. 

•  Benefits costs – The cost of health insurance and related employee benefits increased $24 per worksite employee 
per month over 2003, due to a 5.7% increase in the cost per covered employee and an increase in the percentage 
of worksite employees covered under our health insurance plan to 71.1% in 2004 versus 70.7% in 2003.  Please 
read “—Critical Accounting Policies and Estimates – Benefits Costs” on page 26 for a discussion of our 
accounting for health insurance costs.   

•  Workers’ compensation costs – Workers’ compensation costs decreased $5 per worksite employee per month, 
and decreased to 1.35% of non-bonus payroll cost in 2004 from 1.56% in 2003.  In 2004, we collected and 
recorded a $1.1 million, or 0.03% of non-bonus payroll cost, reimbursement from an insurance carrier related to 
a 2003 workers’ compensation settlement with the State of Texas.  During 2003, we incurred (i) a $2.5 million, 
or 0.07% of non-bonus payroll cost, charge related to our former workers’ compensation dividend receivable 
due to collectibility concerns; and (ii) approximately $2.0 million, or 0.06% of non-bonus payroll cost, in 

- 32 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
workers’ compensation costs related to contract termination costs associated with our former policy and state 
surcharges relating to policies dating back to 1999, which were assessed by various states and passed through to 
Administaff through our previous carrier.  Please read  “—Critical Accounting Policies and Estimates – 
Workers’ Compensation Costs” on page 27 for a discussion of our accounting for workers’ compensation costs. 

Operating Expenses 

The following table presents certain information related to our operating expenses for the years ended 

December 31, 2004 and 2003. 

Year ended December 31, 

2004 

2003  % change 

(in thousands) 

  Year ended December 31, 
2004 

2003  % change 
(per worksite employee per month) 

Salaries, wages and payroll taxes 
General and administrative expenses 
Commissions 
Advertising 
Depreciation and amortization 
Total operating expenses 

$  88,298 
49,283 
10,447 
10,021 
17,514 
$ 175,563 

$  82,802 
50,033 
10,656 
8,581 
20,759 
$ 172,831 

6.6% 
(1.5)% 
(2.0)% 
16.8% 
 (15.6)% 
  1.6%  

$  94 
53 
11 
11 
  19 
$ 188 

$  92 
55 
12 
10 
  23 
$ 192 

2.2% 
(3.6)% 
(8.3)% 
10.0% 
(17.4)% 
  (2.1)% 

Operating expenses increased 1.6% to $175.6 million.  Operating expenses per worksite employee per 

month decreased 2.1% to $188 in 2004 versus $192 in 2003.  The components of operating expenses changed as 
follows: 

•  Salaries, wages and payroll taxes of corporate and sales staff increased 6.6%, or $2 per worksite employee per 

month compared to 2003.  The increase is primarily due to a 2.7% increase in headcount and a 3.6% increase in 
average pay, offset by a $1.3 million decrease in incentive compensation and $1.5 million decrease in 
capitalized software development costs in 2004. 

•  General and administrative expenses decreased 1.5%, or $2 per worksite employee per month compared to 
2003.  The decrease is primarily due to higher legal fees in the 2003 period associated with the legal dispute 
with Aetna and lower consulting costs, offset by higher corporate insurance and repairs and maintenance costs in 
2004. 

•  Commissions expense decreased 2.0% or $1 per worksite employee per month compared to 2003.  

•  Advertising costs increased 16.8% or $1 per worksite employee as compared to 2003, due  primarily to 

sponsorship costs associated with the Administaff Small Business Classic professional golf tournament held in 
October 2004 in Houston, Texas. 

•  Depreciation and amortization expense decreased 15.6% and $4 on a per worksite employee basis versus 2003 
as the effect of certain fixed assets becoming fully amortized more than offset the incremental depreciation and 
amortization expense related to the 2004 capital additions.   

Other Income (Expense)  

Other income (expense) increased to $8.6 million in 2004 compared to $196,000 in 2003, primarily due to 

the $8.25 million settlement of our dispute with Aetna during 2004.  Please read Note 12 to the consolidated 
financial statements for a discussion of this matter. 

- 33 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income Tax Expense 

During 2004, we incurred federal and state income tax expense of $11.5 million on pre-tax income of $30.7 

million.  Our provision for income taxes differed from the US statutory rate of 35% primarily due to state income 
taxes and non-deductible expenses.  Our effective income tax rate was 37.5% in the 2004 period compared to 38.8% 
in the 2003 period.  During 2004, we recorded a $213,000 cumulative tax adjustment due to a change in estimate 
resulting from the favorable impact of our captive insurance subsidiary on state income tax rates.  In 2003 we 
utilized previously unrecognized capital loss carryforwards on a $457,000 gain from the sale of an investment.  

Net Income From Continuing Operations 

Net income from continuing operations for 2004 was $19.2 million, or $0.72 per diluted share, compared to 

$15.0 million, or $0.55 per diluted share in 2003.  On a per worksite employee per month basis, net income from 
continuing operations increased 23.5% to $21 in 2004 versus $17 in 2003. 

Year Ended December 31, 2003 Compared to Year Ended December 31, 2002. 

The following table presents certain information related to our results of operations for the years ended 

December 31, 2003 and 2002.  

Year ended December 31, 
2002 

% change 

2003 

(in thousands, except per share and statistical data) 

Revenues (gross billings of $4.829 billion and 
  $4.857 billion less worksite employee payroll cost of  
  $3.938 billion and $4.009 billion, respectively)..............  
Gross profit.........................................................................  
Operating expenses.............................................................  
Operating income................................................................  
Other income (expense) ......................................................  
Net income (loss) from continuing operations....................  
Diluted net income (loss) from continuing operations 
  per share of common stock..............................................  

Statistical Data: 
Average number of worksite employees paid per month ....  
Revenues per worksite employee per month (1)...................  
Gross profit per worksite employee per month...................  
Operating expenses per worksite employee per month.......  
Operating income per worksite employee per month..........  
Net income (loss) from continuing operations 
  per worksite employee per month ...................................  
_______________ 

$  890,859 
197,105 
172,831 
24,274 
196 
14,985 

$  848,416 
165,790 
165,723 
67 
(1,747) 
(2,921) 

5.0% 
18.9% 
4.3% 
36,129.9% 
111.2% 
613.0% 

0.55 

(0.11) 

600.0% 

$ 

75,036 
989 
219 
192 
27 

17 

$ 

77,334 
914 
179 
179 
— 

(3.0)% 
8.2% 
22.3% 
7.3% 
— 

(3) 

666.7% 

(1)  Gross billings of $5,363 and $5,234 per worksite employee per month less payroll cost of $4,373 and $4,320 per 

worksite employee per month, respectively. 

Revenues 

Our revenues, which represent gross billings net of worksite employee payroll cost, increased 5.0% over 

2002 due to an 8.2% increase in revenues per worksite employee per month partially offset by a 3.0% decrease in the 
average number of worksite employees paid per month. 

Our unit growth rate is affected by three primary sources – new client sales, client retention and the net 
change in existing clients through worksite employee new hires and layoffs.  The 3.0% decrease in the average  

- 34 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
number of worksite employees paid per month during 2003 was primarily related to a decline in worksite employees 
from new client sales and lower levels of client retention. 

The 8.2% increase in revenues per worksite employee per month was primarily due to pricing increases in 
the markup portion of our gross billings.  In 2003, worksite employee payroll cost per month increased as compared 
to the decrease experienced in 2002.   

The following table presents certain information related to our revenues by region for the years ended 

December 31, 2003 and 2002. 

  Year ended December 31, 

2003 

2002  % change 

(in thousands) 

  Year ended December 31, 

2003 
2002 
(% of total revenue) 

Northeast...................................... 
Southeast...................................... 
Central ......................................... 
Southwest..................................... 
West............................................. 
Other revenues ............................. 
Total revenues..................... 

$  115,872 
95,293 
131,416 
355,283 
187,996 
4,999 
$  890,859 

$  101,097 
92,480 
123,901 
360,622 
164,221 
6,095 
$  848,416 

14.6% 
3.0% 
6.1% 
(1.5)% 
14.5% 
(18.0)%  
5.0% 

13.0% 
10.7% 
14.8% 
39.8% 
21.1% 
0.6%  
 100.0%  

11.9% 
10.9% 
14.6% 
42.5% 
19.3% 
0.8% 
 100.0% 

Gross Profit  

Gross profit increased 18.9% to $197.1 million compared to 2002.  Gross profit per worksite employee 

increased 22.3% to $219 per month in 2003 versus $179 in 2002.  This increase was primarily the result of pricing 
increases exceeding increases in direct costs, particularly in the healthcare component of the comprehensive service 
fee.  Our pricing objectives attempt to maintain or improve the gross profit per worksite employee by increasing 
revenue per worksite employee to match or exceed changes in our primary direct costs and our operating costs.  

While our revenues per worksite employee per month increased 8.2%, our direct costs, which primarily 

include payroll taxes, benefits and workers’ compensation expenses, increased 4.6% to $770 per worksite employee 
per month in 2003 versus $736 in 2002.  The primary direct cost components changed as follows: 

•  Payroll tax costs – Payroll taxes increased $3 per worksite employee per month.  Payroll taxes as a percentage 
of payroll cost decreased to 7.23% in 2003 from 7.25% in 2002.  During 2003, we recorded a $3.9 million, or 
0.10% of payroll cost, reduction in payroll taxes due to the receipt of our final 2002 and 2003 unemployment 
tax rates from the Texas Workforce Commission.   We accrued $5.6 million, or 0.14% of payroll cost, in 
additional payroll taxes in 2003 related to an unemployment tax assessment from the Employment Development 
Department of the State of California.  Please read “Critical Accounting Policies and Estimates – State 
Unemployment Taxes” on page 26 for a detailed discussion of our accounting for payroll taxes. 

•  Benefits costs – The cost of health insurance and related employee benefits increased $17 per worksite employee 
per month over 2002, due to a 8.1% increase in the cost per covered employee and a decrease in the percentage 
of worksite employees covered under our health insurance plan to 70.7% in 2003 versus 73.0% in 2002.  Please 
read “Critical Accounting Policies and Estimates – Benefits Costs” on page 26 for a discussion of the 
Company’s accounting for health insurance costs.   

•  Workers’ compensation costs – Workers’ compensation costs increased $14 per worksite employee per month, 
and increased to 1.56% of non-bonus payroll cost in 2003 from 1.23% in 2002.  Due to the deterioration of the 
financial condition of our former insurance carrier in 2003, as evidenced by rating downgrades, we recorded a 
$2.5 million, or 0.07% of non-bonus payroll cost, charge in 2003 related to the write-off of the workers’ 
compensation dividend, earned and initially recorded in 2002.  Additionally, during 2003 we incurred 
approximately $2.0 million, or 0.06% of non-bonus payroll cost, in costs related to the termination of our 

- 35 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
contract with our former insurance carrier and state surcharges relating to policies dating back to 1999, which 
were assessed by various states and passed through to Administaff through our previous carrier.  Please read 
“Critical Accounting Policies and Estimates – Workers’ Compensation Costs” on page 27 for a discussion of our 
accounting for workers’ compensation costs. 

Operating Expenses 

The following table presents certain information related to our operating expenses for the years ended 

December 31, 2003 and 2002. 

Year ended December 31, 

2003 

2002  % change 

(in thousands) 

  Year ended December 31, 
2003 

2002  % change 
(per worksite employee per month) 

Salaries, wages and payroll taxes 
General and administrative expenses 
Commissions 
Advertising 
Depreciation and amortization 
Total operating expenses 

$  82,802 
50,033 
10,656 
8,581 
20,759 
$ 172,831 

$  74,989 
50,172 
12,127 
7,138 
21,297 
$ 165,723 

10.4% 
(0.3)% 
(12.1)% 
20.2% 
  (2.5)% 
  4.3%  

$  92 
55 
12 
10 
  23 
$ 192 

$  81 
54 
13 
8 
  23 
$ 179 

13.6% 
1.9% 
(7.7)% 
25.0% 
  — 
  7.3% 

Operating expenses increased 4.3% to $172.8 million.  Operating expenses per worksite employee per 

month increased 7.3% to $192 in 2003 versus $179 in 2002, as worksite employees declined by 3.0%.  The 
components of operating expenses changed as follows: 

•  Salaries, wages and payroll taxes of corporate and sales staff increased 10.4%, or $11 per worksite employee per 
month.  The increase is primarily due to an accrual related to our 2003 incentive compensation plan and the 
increased compensation costs to staff the new retirement services business.  The average number of corporate 
employees during 2003 remained flat as compared to the 2002 average.  The average base pay of corporate 
employees during 2003 increased 3.2%. 

•  General and administrative expenses decreased 0.3%, or $1 per worksite employee per month compared to 

2002.  

•  Commissions expense decreased 12.1% or $1 per worksite employee per month compared to 2002 due to the 

decline in paid worksite employees in 2003 as compared to 2002.  

•  Advertising costs increased 20.2% or $2 per worksite employee as compared to 2002 due to increased 

marketing efforts focused on lead generation. 

•  Depreciation and amortization expense decreased 2.5% and remained constant on a per worksite employee basis 
versus 2002 as the effect of certain fixed assets becoming fully amortized more than offset the incremental 
depreciation and amortization expense related to the 2003 capital additions.   

Other Income (Expense)  

Other income (expense) improved from net expense of $1.7 million in 2002 to net other income of 
$196,000 in 2003, primarily because we recorded a write-off of our investment in eProsper of $3.1 million in 2002. 

- 36 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income Tax Expense 

During 2003, we incurred federal and state income tax expense from continuing operations of $9.5 million 
on pre-tax income of $24.5 million.  Our effective income tax provision differed from the US statutory rate of 35% 
primarily due to state income taxes and non-deductible expenses.   

Net Income (Loss) From Continuing Operations 

Net income from continuing operations for 2003 was $15.0 million, or $0.55 per diluted share, compared to 

a net loss of $2.9 million, or $0.11 per diluted share in 2002.  On a per worksite employee per month basis, net 
income increased 666.7% to $17 in 2003 versus a net loss of $3 in 2002. 

Discontinued Operations 

During 2003 we incurred a net loss from our discontinued operations, Administaff Financial Management 

Services, of $2.1 million versus $1.2 million in 2002.  During 2003, we ceased operations of FMS and incurred 
after-tax impairment charges of $800,000 related to the write-off of the assets of FMS. 

Non-GAAP Financial Measures 

Non-bonus payroll cost is a non-GAAP financial measure that excludes the impact of bonus payrolls paid to 

our worksite employees.  Bonus payroll cost varies from period to period, but has no direct impact to our ultimate 
workers’ compensation costs under the current program.  As a result, our management refers to non-bonus payroll cost 
in analyzing, reporting and forecasting our workers’ compensation costs.  These non-GAAP financial measures are not 
prepared in accordance with generally accepted accounting principles (“GAAP”) and may be different from non-GAAP 
financial measures used by other companies.  Non-GAAP financial measures should not be considered as a substitute 
for, or superior to, measures of financial performance prepared in accordance with GAAP.  We include these non-
GAAP financial measures because we believe they are useful to investors in allowing for greater transparency related 
to the costs incurred under our current workers’ compensation program.  Please review the reconciliation of the non-
GAAP financial measures used to their most directly comparable GAAP financial measures as provided in the table 
below. 

Year ended December 31, 
2003 

% Change 

2004 

GAAP to non-GAAP reconciliation: 

Payroll cost (GAAP) 
  Less: bonus payroll cost 

Non-Bonus payroll cost 

  $4,407,063 
    392,909 
  $ 4,014,154 

 $ 3,938,021 
330,903 
 $ 3,607,118 

11.9% 
18.7% 
11.3% 

Payroll cost per worksite employee (GAAP) 

$ 

4,712 

 $ 

4,373 

7.8% 

  Less: Bonus payroll cost per worksite employee 

420 

367 

14.4% 

Non-bonus payroll cost per worksite employee 

  $ 

4,292 

 $ 

4,006 

7.1% 

Liquidity and Capital Resources 

We periodically evaluate our liquidity requirements, capital needs and availability of resources in view of, 
among other things, our expansion plans, debt service requirements and other operating cash needs.  To meet  short- 
and long-term liquidity requirements, including payment of direct and operating expenses and repaying debt, we rely 
primarily on cash from operations.  However, we have in the past sought, and may in the future seek, to raise 
additional capital or take other steps to increase or manage our liquidity and capital resources.  We had $109.7 
million in cash and cash equivalents and marketable securities at December 31, 2004, of which approximately $57.0 
million was payable in early January 2005 for withheld federal and state income taxes, employment taxes and other 

- 37 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
      
   
 
 
 
payroll deductions.  At December 31, 2004, we had working capital of $47.5 million compared to $56.0 million at 
December 31, 2003.  We currently believe that our cash on hand, marketable securities and cash flows from 
operations will be adequate to meet our liquidity requirements for the remainder of 2005.  We will rely on these 
same sources, as well as public and private debt or equity financing, to meet our longer-term liquidity and capital 
needs. 

Cash Flows From Operating Activities 

Our cash flows from operating activities in 2004 decreased $45.7 million from 2003 to $10.5 million.  Our 

primary source of cash from operations is the comprehensive service fee and payroll funding we collect from our 
clients.  The level of cash and cash equivalents, and thus our reported cash flows from operating activities are 
significantly impacted by various external and internal factors, which are reflected in part by the changes in our 
balance sheet accounts.  These include the following: 

• 

• 

• 

• 

Timing of customer payments / payrolls – We typically collect our comprehensive service fee, along with 
the client’s payroll funding, from clients at least one day prior to the payment of worksite employee 
payrolls.  Therefore, the date of the last day of a reporting period has a substantial impact on our reporting 
of operating cash flows.  For example, many worksite employees are paid on Fridays; therefore, operating 
cash flows decline in the reporting periods, which end on a Friday, such as in 2004, when client 
prepayments were $11.2 million and accrued worksite employee payroll was $59.3 million. However, for 
those reporting periods which end on a Wednesday, such as in 2003, when customer prepayments were 
$31.8 million and accrued worksite employee payroll was $65.5 million, our cash flows are higher due to 
the collection of the comprehensive service fee and client’s payroll funding prior to processing the large 
number worksite employees’ payrolls two days subsequent to year-end. 

Medical plan funding – Our healthcare contract with United establishes participant cash funding rates 90 
days in advance of the beginning of a reporting quarter.  Therefore, changes in the participation level of the 
United Plan have a direct impact on our operating cash flows.  In addition, changes to the funding rates, 
which are solely determined by United based primarily upon recent claim history and anticipated cost 
trends, also have a significant impact on our operating cash flows.  Since inception of the United Plan in 
January 2002, cash funded to United has exceeded Plan Costs resulting in a $10.9 million surplus, which is 
reflected as a current asset on our Consolidated Balance Sheet at December 31, 2004. 

Workers’ compensation plan funding – Under our arrangement with AIG, we make monthly payments to 
AIG comprised of premium costs and funds to be set aside for payment of future claims (“claim funds”).  
These pre-determined amounts are stipulated in our agreement with AIG, and are based primarily on 
anticipated worksite employee payroll levels and workers compensation loss rates during the policy year.  
Changes in payroll levels from that which was anticipated in the arrangement with AIG can result in 
changes in the amount of the cash payments to AIG, which will impact our reporting of operating cash 
flows.  Our claim funds paid to AIG, based upon anticipated worksite employee payroll levels and workers’ 
compensation loss rates, net of claims paid, were $42.4 million in 2004 and $15.1 million for the four 
months under the new plan in 2003, respectively.  This compares to our estimate of workers’ compensation 
loss costs of $29.4 million and $12.0 million in 2004 and 2003, respectively.  

Operating results – Our net income has a significant impact on our operating cash flows.  Our net income 
increased to $19.2 million in 2004 from $12.9 million in 2003.  Please read Results of Operations – Year 
Ended December 31, 2004 Compared to Year Ended December 31, 2003 on page 31.  During 2004, we 
executed a settlement agreement with Aetna Life Insurance Company resulting in our receipt of $8.25 
million in settlement proceeds in the first quarter of 2004.  Please read Note 12 to the Consolidated 
Financial Statements. 

- 38 -

 
 
 
 
 
 
 
 
 
Cash Flows From Investing Activities 

Capital expenditures totaled $8.1 million in 2004 and consisted primarily of computer hardware and 
software.  Capital expenditures for computer hardware and software included costs associated with purchasing 
software licenses and computer hardware to enhance the performance and stability of our technology infrastructure. 

We expect a consistent level of capital expenditures in 2005 and therefore have budgeted approximately 

$10 million. 

Cash Flows Used In Financing Activities 

Cash flows used in financing activities were $21.4 million during 2004.  These cash flows were primarily 
related to $17.2 million of treasury stock purchases and the repayment of $5.8 million of our term notes and capital 
lease obligations.  

On December 20, 2002, we entered into a $36 million mortgage agreement that matures in January 2008.  

The proceeds were used to repay our outstanding balance under our revolving credit agreement, which expired in 
December 2002.  The mortgage bears interest at a variable rate equal to the greater of (a) 4.5%; or (b) the 30-day 
LIBOR rate (2.3% at December 31, 2004) plus 2.9%.  The mortgage is secured by real estate and related fixtures 
located at Administaff’s headquarters in Kingwood, Texas. Monthly principal and interest payments are 
approximately $230,000, with the remaining balance due upon maturity. The mortgage provides for prepayment 
penalties, as a percentage of the outstanding principal balance, ranging from 5% down to 1% during the first four 
years of the term.  There is no prepayment penalty during the final year of the mortgage.   

In October 2002, we entered into a $3.8 million capital lease arrangement to finance the purchase of office 

furniture.  The assets under capital lease were capitalized using an effective interest rate of 7.5%.  The current 
monthly lease payments are $58,000 per month over the seven-year lease term.   

In October 2002, we obtained a $4.5 million term loan bearing interest at the one-month commercial paper 
rate plus 3.1% (4.53% at September 30, 2004).  The loan was secured by our aircraft and repaid in November 2004. 

Our borrowings in 2002 primarily related to the financing of the construction and furnishing of our 

corporate headquarters.  We do not anticipate any significant borrowings over the next several years.  

Contractual Obligations and Commercial Commitments 

The following table summarizes our contractual obligations and commercial commitments as of December 

31, 2004 and the effect they are expected to have on our liquidity and capital resources (in thousands): 

Contractual obligations: 
Mortgage 
Capital lease obligations 
Non-cancelable operating leases 
Purchase obligations (1) 
Other long-term liabilities 
Accrued workers’  
compensation costs (2) 
Total contractual cash obligations 

Total 

Less than 
1 Year 

1-3 Years 

3-5 Years 

More than 
5 Years 

$ 38,530 
3,334 
  50,774 
11,745 

$  2,844 
695 
9,395 
5,098 

$  5,315 
1,390 
17,146 
5,637 

$ 30,371 
1,249 
11,420 
480 

$  — 
— 
12,813 
530 

  41,423 
  18,800 
$145,806  $ 36,832 

9,682 
$ 39,170 

8,076 
$ 51,596 

4,865 
$ 18,208 

(1)  The table includes purchase obligations associated with non-cancelable contracts individually greater than $100,000. 
(2)  The current portion of these liabilities is also included.  For more information, please read “Critical Accounting Policies and Estimates – 

Workers’ Compensation Costs” on page 27.   

- 39 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other Matters 

On February 4, 2005, the board of directors declared a quarterly dividend of $0.07 per share of common 

stock to holders of record on March 7, 2005.  The dividend will be paid on April 1, 2005. 

On February 1, 2005, the compensation committee of the board of directors approved accelerated vesting of 

all unvested stock options that have an exercise price greater than our January 31, 2005 closing market price of 
$14.59.  This accelerated vesting affected approximately 733,000 common stock options with a weighted average 
exercise price of $18.09.  The primary purpose of the accelerated vesting is to eliminate future compensation 
expense we would otherwise recognize in our income statement with respect to these accelerated options subsequent 
to the July 1, 2005 effective date of FASB Statement No. 123(R) (“FASB 123(R)”).  The estimated maximum future 
expense that is eliminated is approximately $5.9 million, including $1.5 million in 2005.   

On February 1, 2005, the compensation committee of the board of directors approved a grant of 302,000 

restricted common shares to certain employees and officers pursuant to our 2001 Incentive Plan.  The restricted 
common shares have a fair value of $14.86 per share and vest over three years.  Restricted common shares, under 
fixed accounting, are generally measured at fair value on the date of grant based on the number of shares granted and 
the quoted price of the common stock.  Such value is recognized as compensation expense over the corresponding 
vesting period. 

Seasonality, Inflation and Quarterly Fluctuations 

Historically, our earnings pattern has included losses in the first quarter followed by improved profitability 
in subsequent quarters throughout the year.  This pattern was due to the effects of employment-related taxes, which 
are based on each employee’s cumulative earnings up to specified wage levels, causing employment-related taxes to 
be highest in the first quarter and then decline over the course of the year.  Because our revenues related to each 
employee were generally earned and collected at a relatively constant rate throughout each year, payment of such tax 
obligations had a substantial impact on our financial condition and results of operations during the first six months of 
each year.  Other factors that affect direct costs could have mitigated or enhanced this trend. 

We modified our Client Service Agreement (“CSA”) for new and renewing clients beginning January 1, 

2003.  Under the provisions of the modified CSA, clients active in January of any year are obligated to pay the 
estimated payroll tax component of the comprehensive service fee in a manner which more closely reflects the 
pattern of incurred payroll tax costs.  This contractual change coincided with the implementation of a new pricing 
and billing system.   The impact of new and renewing clients active under the modified CSA in January 2003, which 
represented approximately 20% of our client base, has resulted in the partial offset of our historical earnings pattern 
in 2003.  Substantially all clients were active under the modified CSA in January 2004.  For those clients, we 
experienced an offset of our historical earnings pattern.  However, based on contractual arrangements, new clients 
enrolling subsequent to January of any year are invoiced at a relatively constant rate throughout the remaining 
portion of the year, resulting in improved profitability over the course of the year for those clients. 

We believe the effects of inflation have not had a significant impact on our results of operations or financial 

condition. 

Factors That May Affect Future Results and the Market Price of Common Stock 

Liability for Worksite Employee Payroll and Benefits Costs 

Under the CSA, we become a co-employer of worksite employees and assume the obligations to pay the 

salaries, wages and related benefits costs and payroll taxes of such worksite employees.  We assume such obligations 
as a principal, not as an agent of the client company.  Our obligations include responsibility for:  

- 40 -

 
 
 
 
 
 
 
 
 
 
 
 
• 

• 

payment of the salaries and wages for work performed by worksite employees, regardless of 
whether the client company timely pays us the associated service fee; and  
providing benefits to worksite employees even if our costs to provide such benefits exceed the fees 
the client company pays us.   

If a client company does not pay us, or if the costs of benefits we provide to worksite employees exceed the fees a 
client company pays us, our ultimate liability for worksite employee payroll and benefits costs could have a material 
adverse effect on our financial condition or results of operations. 

Increases in Health Insurance Premiums and Workers’ Compensation Costs 

Maintaining health and workers’ compensation insurance plans that cover worksite employees is a 
significant part of our business.  Our primary health insurance contract expires on December 31, 2005, and 
automatically renews each year, subject to cancellation by either party upon 180 days notice.  The current workers’ 
compensation contract expires on September 30, 2005.  In the event we are unable to secure replacement contracts 
on competitive terms, significant disruption to our business could occur. 

Health insurance premiums and workers’ compensation costs are in part determined by our claims 
experience and comprise a significant portion of our direct costs.  We employ extensive risk management procedures 
in an attempt to control our claims incidence and structure our benefits contracts to provide as much cost stability as 
possible.  However, if we experience a sudden and unexpected large increase in claim activity, our health insurance 
costs or workers’ compensation insurance costs could increase.  Contractual arrangements with our clients limit our 
ability to incorporate such increases into service fees,  which could result in a delay before such increases could be 
reflected in service fees.  As a result, such increases could have a material adverse effect on our financial condition 
or results of operations. 

We experienced a 5.7% increase in benefits costs per covered employee during 2004 and expect an 8% to 

10% increase in 2005.  We experienced a 13.6% decline in workers’ compensation costs as a percentage of non-
bonus payroll.  Please read Results of Operations – Gross Profit – Workers’ Compensation Costs on page 32.  
However, we expect a 2% to 5% increase in 2005.  While our results of operations may be impacted to some degree 
in future periods by the healthcare and workers’ compensation cost increases or decreases and our contractual 
pricing constraints, we do not expect this situation to have a material adverse effect on our financial position. 

We provide health insurance coverage to our worksite employees through a national network of carriers 
including UnitedHealthcare (“United”), Cigna Healthcare, PacifiCare, Kaiser Permanente, Blue Cross and Blue 
Shield of Georgia, Blue Shield of California and Tufts, all of which provide fully insured policies.  The policy with 
United provides the majority of our health insurance coverage.  Pursuant to the terms of our contract with United, 
within 195 days after contract termination, a final accounting of the plan will be performed and we will receive a 
refund for any accumulated surplus or will be liable for any accumulated deficit in the plan, up to the amount of our 
then-outstanding security deposit with United, which is $17.5 million as of December 31, 2004.  As a result of these 
contractual terms, we account for this plan using a partially self-funded insurance accounting model.  

Each reporting period, we record the costs of the United Plan, including paid claims, an estimate of the 

change in incurred but not reported (“IBNR”) claims, taxes and administrative fees (collectively the “Plan Costs”) as 
benefits expense, a direct cost, in the Consolidated Statements of Operations.  The estimated IBNR claims are based 
upon both (i) a recent level of monthly paid claims under the plan; and (ii) an estimated lag factor based on recent 
paid claims under the plan, to provide for those claims that have been incurred but not yet paid.  We believe that the 
use of recent claims activity is representative of incurred and paid trends during the reporting period.  Our estimated 
lag factor used to compute IBNR claims involves a significant level of judgment.  Accordingly, an increase (or 
decrease) in the estimated lag factor used to compute the IBNR claims would result in a decrease (or increase) in 
benefits costs and net income would increase (or decrease) accordingly.   

In 2003, facing continued capital constraints and a series of downgrades from various rating agencies, our 

former workers’ compensation insurance carrier for the two-year period ending September 2003, Lumbermens 

- 41 -

 
 
 
 
 
 
 
 
 
 
 
 
Mutual Casualty Company, a unit of Kemper Insurance Companies (“Kemper”), made the decision to substantially 
cease underwriting operations and voluntarily entered into “run-off.”   A “run-off” is the professional management of 
an insurance company’s discontinued, distressed or nonrenewed lines of insurance and associated liabilities outside 
of a judicial proceeding.  In the event the run-off process is not successful and Kemper is forced into bankruptcy or a 
similar proceeding, most states have established guaranty funds to pay remaining claims.  However, the guarantee 
associations in some states, including Texas, have asserted that state law returns the liability for open claims under 
such policies to the insured, as we experienced when another former insurance carrier, Reliance National Indemnity 
Co., declared bankruptcy in 2001.  In that case, the Texas state guaranty association asserted that it was entitled to 
full reimbursement from us for workers’ compensation benefits paid by the association.  Although we settled that 
dispute within the limits of insurance coverage we had secured to cover potential claims returned to us related to the 
Reliance policies, if one or more states were to assert that liability for open claims with Kemper should be returned 
to us, we may be required to make a payment to the state covering estimated claims attributable to us.  Any such 
payment would reduce net income, which may have a material adverse effect on net income in the reported period.  

On September 1, 2003, we obtained a workers’ compensation policy (“2004 Policy”), which matured and 

was subsequently renewed commencing on September 16, 2004 until September 30, 2005 (“2005 Policy”) with 
selected member insurance companies of American International Group, Inc. (“AIG”).  Under our arrangement with 
AIG, we bear the economic burden for the first $1 million layer of claims per occurrence.  AIG bears the economic 
burden for all claims in excess of such first $1 million layer.  The 2004 Policy is a fully insured policy whereby AIG 
has the responsibility to pay all claims incurred under the policy regardless of whether we satisfy our responsibilities. 

Because we bear the economic burden of the first $1 million layer of claims per occurrence, such claims, 

which are the primary component of our workers’ compensation costs, are recorded in the period incurred.  Workers 
compensation insurance includes ongoing healthcare and indemnity coverage whereby claims are paid over 
numerous years following the date of injury.  Accordingly, the accrual of related incurred costs in each reporting 
period includes estimates, which take into account the ongoing development of claims and therefore requires a 
significant level of judgment.  Our management estimates our workers’ compensation costs by applying an aggregate 
loss development rate to worksite employee payroll levels.  We employ a third party actuary to estimate our loss 
development rate, which is primarily based upon the nature of worksite employees’ job responsibilities, the location 
of worksite employees, the historical frequency and severity of workers compensation claims and an estimate of 
future cost trends.   Workers’ compensation cost estimates are discounted to present value at a rate based upon the 
U.S. Treasury rates that correspond with the weighted average estimated claim payout period (the discount rate 
utilized in 2003 and 2004 averaged 2.0% and 2.8%, respectively) and are accreted over the estimated claim payment 
period and included as a component of direct costs in our Consolidated Statements of Operations.   

Our claim trends could be greater than or less than our prior estimates, in which case we would revise our 

claims estimates and record an adjustment to workers’ compensation costs in the period we determine that the claims 
trends are higher or lower than our estimates.  If we were to experience any significant changes in actuarial 
assumptions, our loss development rates could increase (or decrease) which would result in an increase (or decrease) 
in workers’ compensation costs and a resulting decrease (or increase) in net income reported in our Consolidated 
Statement of Operations.   

In conjunction with entering into the 2004 Policy, we formed a wholly owned captive insurance subsidiary 

(the “Captive”).  We recognize the Captive as an insurance company for federal income tax purposes, with respect to 
our consolidated federal income tax return.  In the event the Internal Revenue Service (“IRS”) were to determine that 
the Captive does not qualify as an insurance company, we could be required to make accelerated income tax 
payments to the IRS that we otherwise would have deferred until future periods.   

Increases in Unemployment Tax Rates 

We record our state unemployment tax expense based on taxable wages and tax rates assigned by each state. 

 State unemployment tax rates vary by state and are determined, in part, based on prior years’ compensation 
experience in each state.  Should our claim experience increase, our unemployment tax rates could increase.  In 
addition, states have the ability under law to increase unemployment tax rates to cover deficiencies in the 
unemployment tax fund.  Many states have experienced and are experiencing significant increases in unemployment 
- 42 -

 
 
  
 
 
  
 
 
 
claims due to depressed economic conditions over the last few years.  As a result, our unemployment tax rates have 
increased over the last several years and are expected to continue to increase.  Some states have implemented 
retroactive cost increases.  Contractual arrangements with our clients limit our ability to incorporate such increases 
into service fees, which could result in a delay before such increases could be reflected in service fees.  As a result, 
such increases could have a material adverse effect on our financial condition or results of operations.   

As a result of the 2001 corporate restructuring, we filed for a transfer of our reserve account with the EDD. 

 The EDD approved our request for transfer of our reserve account in May 2002 and also notified us of our new 
contribution rates based upon the approved transfer.  In December 2003, we received a Notice of Duplicate 
Accounts and Notification of Assessment  from the EDD.  The notice stated that the EDD was collapsing the 
accounts of  our subsidiaries into the account of the entity with the highest unemployment tax rate.  The notice also 
retroactively imposed the higher unemployment insurance rate on all our California employees for 2003, resulting in 
an assessment of $5.6 million.  In January 2004, we filed a petition with an administrative law judge of the California 
Unemployment Insurance Appeals Board (“ALJ”) to protest the notice.  Pending a resolution of our protest, in the 
fourth quarter of 2003 we accrued and recorded at the higher assessed rate for all of 2003.   

In June 2004, we agreed to settle our dispute with the EDD for $3.3 million.  Based upon receipt of written 

acknowledgement of this agreement, we reduced our accrued payroll tax liability and payroll tax expense by $2.3 
million during the quarter ended June 30, 2004.  The settlement was subject to the final approval by EDD’s legal 
department, the California Attorney General’s office and the ALJ.  In October 2004, the legal department of the 
EDD verbally indicated they considered the previously agreed-upon settlement amount to be insufficient and 
suggested a settlement amount of $5.2 million.  We continued discussion with the State of California, but in February 
 2005, we were notified that the EDD had rejected our settlement offer and the matter will proceed with the appeals 
process with the ALJ.  If the outcome of the appeals process is unfavorable and we are assessed additional interest 
and penalties, we may recognize an increase in our payroll tax expense in a future period.  Conversely, if the 
outcome of the appeals process is favorable to us, we may recognize a decrease in our payroll tax expense in a future 
period.  The ultimate outcome of this matter is not expected to have a material impact on the Company’s 2005 
unemployment tax rate in California.   

Need to Renew or Replace Client Companies 

Our standard CSA can be cancelled by us or the client with 30 to 60 days notice.  Accordingly, the short-

term nature of the CSA makes us vulnerable to potential cancellations by existing clients, which could materially and 
adversely affect our financial condition and results of operations.  In addition, our results of operations are dependent 
in part upon our ability to retain or replace our client companies upon the termination or cancellation of the CSA.  
Our client attrition rate was approximately 25% in 2004.  There can be no assurance that the number of contract 
cancellations will continue at these levels or increase in the future. 

Competition and New Market Entrants 

The PEO industry is highly fragmented.  Many PEOs have limited operations and fewer than 1,000 worksite 

employees, but there are several industry participants that are comparable to our size.  We also encounter 
competition from “fee for service” companies such as payroll processing firms, insurance companies and human 
resource consultants.  Several of our competitors are PEO divisions of large business services companies, such as 
Automatic Data Processing, Inc. and Paychex, Inc.  Such companies have substantially greater resources than 
Administaff.  Accordingly, the PEO divisions of such companies may be able to provide their PEO services at more 
competitive prices than we may be able to offer.  Moreover, we expect that as the PEO industry grows and its 
regulatory framework becomes better established, well-organized competition with greater resources than us may 
enter the PEO market, possibly including large “fee for service” companies currently providing a more limited range 
of services. 

- 43 -

 
 
 
 
 
 
Liabilities for Client and Employee Actions 

A number of legal issues remain unresolved with respect to the co-employment arrangement between a PEO 

and its worksite employees, including questions concerning the ultimate liability for violations of employment and 
discrimination laws.  Our CSA establishes the contractual division of responsibilities between Administaff and our 
clients for various personnel management matters, including compliance with and liability under various 
governmental regulations.  However, because we act as a co-employer, we may be subject to liability for violations 
of these or other laws despite these contractual provisions, even if we do not participate in such violations.  Although 
the CSA provides that the client is to indemnify us for any liability attributable to the client’s conduct,  we may not 
be able to collect on such a contractual indemnification claim and thus may be responsible for satisfying such 
liabilities.  In addition, worksite employees may be deemed to be our agents, which may subject us to liability for the 
actions of such worksite employees.  

We maintain certain general insurance coverages (including coverages for our clients) to manage our 
exposure for these types of claims, and as a result, the costs in excess of insurance premiums we incur with respect to 
this exposure have historically been insignificant to our operating results. 

Federal, State and Local Regulation 

As a major employer, our operations are affected by numerous federal, state and local laws and regulations 
relating to labor, tax and employment matters.  By entering into a co-employer relationship with employees assigned 
to work at client company locations, we assume certain obligations and responsibilities of an employer under these 
laws.  However, many of these laws (such as ERISA and federal and state employment tax laws) do not specifically 
address the obligations and responsibilities of non-traditional employers such as PEOs, and the definition of 
“employer” under these laws is not uniform.  In addition, many of the states in which we operate have not addressed 
the PEO relationship for purposes of compliance with applicable state laws governing the employer/employee 
relationship.  Any adverse application of these other federal or state laws to the PEO relationship with our worksite 
employees could have a material adverse effect on our results of operations or financial condition. 

While many states do not explicitly regulate PEOs, 25 states have passed laws that have licensing or 

registration requirements for PEOs, and several other states are considering such regulation.  Such laws vary from 
state to state, but generally provide for monitoring the fiscal responsibility of PEOs, and in some cases codify and 
clarify the co-employment relationship for unemployment, workers’ compensation and other purposes under state 
law.  While we generally support licensing regulation because it serves to validate the PEO relationship, we may not 
be able to satisfy licensing requirements or other applicable regulations for all states.  In addition, there can be no 
assurance that we will be able to renew our licenses in all states. 

401(k) Recordkeeping Services 

On October 1, 2003, we began performing recordkeeping services for the Administaff 401(k) Plan (“Plan”), 
and on December 31, 2003, began performing such services for the Administaff Spinoff 401(k) Plan and Administaff 
Corporate 401(k) Plan.  In addition, we began to offer such services to certain other defined contribution plans, 
which are sponsored and maintained by PEO and non-PEO clients (“Other Plans”).   Historically, we have contracted 
with a third party administrator to provide a majority of the recordkeeping functions associated with the Plan and 
have not offered any significant services with respect to Other Plans.  Failure to manage this new service effectively 
could have a material adverse effect on our financial condition and results of operations. 

- 44 -

 
 
 
 
 
 
 
 
 
 
 
 
 
Geographic Market Concentration 

While we have sales offices in 21 markets, our Houston and Texas (including Houston) markets accounted 
for approximately 20% and 39%, respectively, of our revenues for the year ended December 31, 2004.  Accordingly, 
while we have a goal of expanding in our current and future markets outside of Texas, for the foreseeable future, a 
significant portion of our revenues may be subject to economic factors specific to Texas (including Houston).   

Potential Client Liability for Employment Taxes 

Under the CSA, we assume sole responsibility and liability for paying federal employment taxes imposed 

under the Code with respect to wages and salaries we pay our worksite employees.  There are essentially three types 
of federal employment tax obligations:  

• 
• 
• 

income tax withholding requirements;  
obligations under the Federal Income Contribution Act (“FICA”); and  
obligations under the Federal Unemployment Tax Act (“FUTA”).   

Under the Code, employers have the obligation to withhold and remit the employer portion and, where applicable, 
the employee portion of these taxes.  Most states impose similar employment tax obligations on the employer.  While 
the CSA provides that we have sole legal responsibility for making these tax contributions, the IRS or applicable 
state taxing authority could conclude that such liability cannot be completely transferred to us.  Accordingly, in the 
event that we fail to meet our tax withholding and payment obligations, the client company may be held jointly and 
severally for those obligations.  While this interpretive issue has not, to our knowledge, discouraged clients from 
enrolling with Administaff, a definitive adverse resolution of this issue may discourage clients from enrolling in the 
future. 

ITEM 7A.  QUALITATIVE AND QUANTITATIVE DISCLOSURES ABOUT MARKET RISK. 

We are primarily exposed to market risks from fluctuations in interest rates and the effects of those 

fluctuations on the market values of our cash equivalent short-term investments, our available-for-sale marketable 
securities, and our long-term debt.  The cash equivalent short-term investments consist primarily of overnight 
investments, which are not significantly exposed to interest rate risk, except to the extent that changes in interest 
rates will ultimately affect the amount of interest income earned on these investments.  The available-for-sale 
marketable securities are subject to interest rate risk because these securities generally include a fixed interest rate.  
As a result, the market values of these securities are affected by changes in prevailing interest rates. 

We attempt to limit our exposure to interest rate risk primarily through diversification and low investment 
turnover.  Our marketable securities are currently managed by two professional investment management companies, 
each of which is guided by our investment policy.  Our investment policy is designed to maximize after-tax interest 
income while preserving our principal investment.  As a result, our marketable securities consist primarily of short 
and intermediate-term debt securities. 

As of December 31, 2004, our available-for-sale marketable securities included an investment in a mutual 

fund that holds corporate debt securities with maturities up to 18 months.  The amortized cost basis, fair market 
value and 30-day yield of this investment was $11.4 million, $11.2 million and 2.39%, respectively, at December 31, 
2004. The following table presents information about our available-for-sale marketable securities, excluding the 
mutual fund investment, as of December 31, 2004 (dollars in thousands): 

- 45 -

 
 
 
 
 
 
 
 
 
 
Principal 
Maturities 

Average 
Interest Rate 

  2005 
  2006 
  2007 
  2008 
  2009 
  Thereafter 
  Total 
  Fair Market Value 

$ 

$ 
$ 

450 
783 
1,665 
2,000 
1,640 
9,665 
16,203 
16,756 

1.6% 
5.0% 
  5.1% 
5.1% 
5.1% 
2.8% 
3.6% 

Our mortgage loan includes variable interest rates, and as a result, our total cost of borrowing under the 

agreement is also subject to interest rate risk.  As of December 31, 2004 we had borrowed $33.7 million under the 
agreement with an interest rate of 5.2%.  At December 31, 2004, the fair market value of our variable rate borrowing 
approximated the carrying value.  The following table summarizes principal maturities of our variable interest rate 
mortgage as of December 31, 2004 (dollars in thousands): 

2005 
2006 
2007 
2008 
2009 
Thereafter 

Principal 
Maturities 

$  1,147 
1,158 
1,070 
30,371 
— 
— 
$ 33,746 

ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA. 

The information required by this Item 8 is contained in a separate section of this annual report.  See “Index 

to Consolidated Financial Statements” on page F-1. 

ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 
FINANCIAL DISCLOSURE. 

None. 

ITEM 9A.  CONTROLS AND PROCEDURES. 

Evaluation of Disclosure Controls and Procedures 

In accordance with Exchange Act Rules 13a-15 and 15a-15, we carried out an evaluation, under the 

supervision and with the participation of management, including our Chief Executive Officer and Chief Financial 
Officer, of the effectiveness of our disclosure controls and procedures as of the end of the period covered by this 
report.  Based on that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our 
disclosure controls and procedures were effective as of December 31, 2004. 

- 46 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Design and Evaluation of Internal Control Over Financial Reporting 

Pursuant to Section 404 of the Sarbanes-Oxley Act of 2002, we included a report of management’s 

assessment of the design and effectiveness of our internal controls as part of this Annual Report on Form 10-K for 
the fiscal year ended December 31, 2004.  Ernst & Young, LLP, our independent registered public accounting firm, 
also attested to, and reported on, management’s assessment of the effectiveness of internal control over financial 
reporting.  Management’s report and the independent registered public accounting firm’s attestation report are 
included in our 2004 Consolidated Financial Statements on pages F-3 and F-4 under the captions entitled 
“Management’s Report on Internal Control Over Financial Reporting” and “Report of Independent Registered Public 
Accounting Firm on Internal Control Over Financial Reporting” and are incorporated herein by reference. 

There has been no change in our internal controls over financial reporting that occurred during the three 

months ended December 31, 2004 that has materially affected, or is reasonably likely to materially affect, our 
internal controls over financial reporting. 

ITEM 9B.  OTHER INFORMATION. 

None. 

- 47 -

 
 
 
 
 
 
 
 
 
PART III 

ITEM 10.  DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT. 

Some of the information required by this item is incorporated by reference to the information set forth under 

the captions “Proposal Number 1: Election of Directors – Nominees – Class I Directors (For Terms Expiring at the 
2008 Annual Meeting),” “– Directors Remaining in Office,” and “– Section 16(a) Beneficial Ownership Reporting 
Compliance” in our definitive Proxy Statement to be filed with the Securities and Exchange Commission pursuant to 
Regulation 14A within 120 days after the end of the fiscal year covered by this report (the “Administaff Proxy 
Statement”). 

Code of Business Conduct and Ethics 

 Our Board of Directors adopted our Code of Business Conduct and Ethics (the “Code of Ethics”), which 
meets the requirements of Rule 303.A of the New York Stock Exchange Listed Company Manual and Item 406 of 
Regulation S-K.  You can access our Code of Ethics on the Corporate Governance page of our website at 
www.administaff.com.  Any stockholder who so requests may obtain a printed copy of the Code of Ethics from 
Administaff.  Changes in and waivers to the Code of Ethics for the Company’s directors, executive officers and 
certain senior financial officers will be posted on our Internet website within five business days and maintained for at 
least twelve months. 

ITEM 11.  EXECUTIVE COMPENSATION. 

The information required by this item is incorporated by reference to the information set forth under the 

captions “Proposal Number 1: Election of Directors – Director Compensation” and “—Executive Compensation” in 
the Administaff Proxy Statement. 

ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 
RELATED STOCKHOLDER MATTERS. 

The information required by this item is incorporated by reference to the information set forth under the 

caption “Security Ownership of Certain Beneficial Owners and Management” and “Proposal Number 2 – Approval 
of the 2001 Incentive Plan, as amended and restated – Equity Compensation Plan Information” in the Administaff 
Proxy Statement. 

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS. 

The information required by this item is incorporated by reference to the information set forth under the 

caption “Proposal Number 1: Election of Directors – Certain Relationships and Related Transactions” in the 
Administaff Proxy Statement.   

ITEM 14.  PRINCIPAL ACCOUNTING FEES AND SERVICES. 

The information required by this item is incorporated by reference to the information set forth under the 

caption “Proposal Number 3:  Ratification and Appointment of Independent Public Accountants – Fees of Ernst & 
Young LLP” and “—Finance, Risk Management and Audit Committee Pre-Approval Policy for Audit and Non-
Audit Services” in the Administaff Proxy Statement. 

- 48 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 15.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES. 

(a) 

1. 

Financial Statements of the Company 

PART IV 

The Consolidated Financial Statements listed by the Registrant on the accompanying Index to 
Consolidated Financial Statements (see page F-1) are filed as part of this Annual Report. 

(a) 

2. 

Financial Statement Schedules 

The required information is included in the Consolidated Financial Statements or Notes thereto. 

(a) 

3. 

List of Exhibits 

3.1  Certificate of Incorporation (incorporated by reference to Exhibit 3.1 to the Registrant’s 

Registration Statement on Form S-1 (No. 33-96952)). 

3.2  Bylaws, as amended on March 7, 2001 (incorporated by reference to Exhibit 3.2 to the 

Registrant’s Form 10-K filed for the year ended December 31, 2000). 
3.3  Certificate of Designations of Series A Junior Participating Preferred Stock of 

Administaff, Inc. Dated February 4, 1998 (incorporated by reference to Exhibit 2 to the 
Registrant’s Form 8-A filed on February 4, 1998). 
Specimen Common Stock Certificate  (incorporated by reference to Exhibit 4.1 to the 
Registrant’s Registration Statement on Form S-1 (No. 33-96952)). 

4.1 

4.2  Rights Agreement dated as of February 4, 1998, between Administaff, Inc. and Harris 
Trust and Savings Bank, as Rights Agent (incorporated by reference to Exhibit 1 to the 
Registrant’s Form 8-A filed on February 4, 1998). 

4.3  Amendment No. 1 to Rights Agreement dated as of March 9, 1998 between Administaff, 

Inc. and Harris Trust and Savings Bank, as Rights Agent (incorporated by reference to 
Exhibit 4.3 to the Registrant’s Form 10-K for the year ended December 31, 1999). 
4.4  Amendment No. 2 to Rights Agreement dated as of May 14, 1999 between Administaff, 

Inc. and Harris Trust and Savings Bank, as Rights Agent (incorporated by reference to 
Exhibit 2 to the Registrant’s Form 8-A/A filed on May 19, 1999). 

4.5  Amendment No. 3 to Rights Agreement dated as of July 22, 1999 between Administaff, 
Inc. and Harris Trust and Savings Bank, as Rights Agent (incorporated by reference to 
Exhibit 1 to the Registrant’s Form 8-A/A filed on August 9, 1999). 

4.6  Amendment No. 4 to Rights Agreement dated as of August 2, 1999 between Administaff, 

Inc. and Harris Trust and Savings Bank, as Rights Agent (incorporated by reference to 
Exhibit 2 to the Registrant’s form 8-A/A filed on August 9, 1999). 
Form of Rights Certificate (incorporated by reference to Exhibit 3 to the Registrant’s 
Form 8-A filed on February 4, 1998). 

4.7 

4.8  Amended and Restated Rights Agreement effective as of April 19, 2003 between 

Administaff, Inc. and Mellon Investor Services LLC, as Rights Agent (incorporated by 
reference to Exhibit 1 to the Registrant’s Form 8-A/A filed on May 16, 2003). 
4.9  Amendment No. 1 to Amended and Restated Rights Agreement dated as of August 21, 

2003 between Administaff, Inc. and Mellon Investor Services LLC, as Rights Agent 
(incorporated by reference to Exhibit 1 to the Registrant’s Form 8A/A filed on August 22, 
2003). 

4.10  Amendment No. 2 to Amended and Restated Rights Agreement dated as of February 24, 
2004 between Administaff, Inc. and Mellon Investor Services LLC, as Rights Agent 
(incorporated by reference to Exhibit 4.10 to the Registrant’s Form 10-K for the year 
ended December 31, 2003).  

- 49 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.1†  Administaff, Inc. 1997 Incentive Plan (incorporated by reference to Exhibit 99.1 to the 

Registrant’s Registration Statement on Form S-8 (No. 333-85151)). 

10.2†  First Amendment to the Administaff, Inc. 1997 Incentive Plan (incorporated by reference 
to Exhibit 99.2 to the Registrant’s Registration Statement on Form S-8 (No. 333-85151)). 

10.3†  Second Amendment to the Administaff, Inc. 1997 Incentive Plan (incorporated by 

reference to Exhibit 99.3 to the Registrant’s Registration Statement on Form S-8 (No. 
333-85151)). 

10.4†  Third Amendment to the Administaff, Inc. 1997 Incentive Plan (incorporated by reference 
to Exhibit 99.4 to the Registrant’s Registration Statement on Form S-8 (No. 333-85151)). 

10.5†  Fourth Amendment to the Administaff, Inc. 1997 Incentive Plan (incorporated by 

reference to Exhibit 99.5 to the Registrant’s Registration Statement on Form S-8 (No. 
333-85151)). 

10.6†  Administaff, Inc. 2001 Incentive Plan (incorporated by reference to Exhibit 10.1 to the 

Registrant’s Form 10-Q filed for the quarter ended March 31, 2001). 

10.7†*   Form of Incentive Stock Option Agreement (1997 Plan). 
10.8†*   Form of Incentive Stock Option Agreement (2001 Plan – 3 year vesting). 
10.9†*   Form of Incentive Stock Option Agreement (2001 Plan – 5 year vesting). 
10.10†* Form of Director Stock Option Agreement (Initial Grant). 
10.11†* Form of Director Stock Option Agreement (Annual Grant). 
10.12†* Form of Restricted Stock Agreement. 
10.13  Administaff, Inc. Nonqualified Stock Option Plan (incorporated by reference to Exhibit 
99.6 to the Registrant’s Registration Statement on Form S-8 (No. 333-85151)). 
10.14  First Amendment to Administaff, Inc. Nonqualified Stock Option Plan, effective August 
7, 2001 (incorporated by reference to Exhibit 10.8 to the Registrant’s Form 10-K for the 
year ended December 31, 2002). 

10.15  Second Amendment to Administaff, Inc. Nonqualified Stock Option Plan, effective 

January 28, 2003 (incorporated by reference to Exhibit 10.9 to the Registrant’s Form 10-
K for the year ended December 31, 2002). 

10.16  Administaff, Inc. Amended and Restated Employee Stock Purchase Plan effective April 

1, 2002 (incorporated by reference to Exhibit 10.10 to the Registrant’s Form 10-K for the 
year ended December 31, 2002). 

10.17  First Amendment to Administaff, Inc. Amended and Restated Employee Stock Purchase 
Plan, effective July 31, 2002 (incorporated by reference to Exhibit 10.11 to the 
Registrant’s Form 10-K for the year ended December 31, 2002). 

10.18  Second Amendment to Administaff, Inc. Amended and Restated Employee Stock 

Purchase Plan, effective August 15, 2003 (incorporated by reference to Exhibit 10.12 to 
the Registrant’s Form 10-K for the year ended December 31, 2003). 

10.19†  Board of Directors Compensation Arrangements (incorporated by reference to Form 8-K 

dated February 7, 2005). 

10.20  Promissory Note dated December 20, 2002 executed by Administaff Services, L.P, 

payable to General Electric Capital Business Asset Funding Corporation (incorporated by 
reference to Exhibit 10.18 to the Registrant’s Form 10-K for the year ended December 
31, 2002). 

10.21   Guaranty dated December 20, 2002 by Administaff, Inc. in favor of General Electric 

Capital Business Asset Funding Corporation (incorporated by reference to Exhibit 10.19 
to the Registrant’s Form 10-K for the year ended December 31, 2002). 

10.22  Commercial Deed of Trust, Security Agreement, Assignment of Leases and Rents, and 

Fixture Filing, dated December 20, 2002, executed by Administaff Services, L.P. in favor 
of General Electric Capital Business Asset Funding Corporation (incorporated by 
reference to Exhibit 10.20 to the Registrant’s Form 10-K for the year ended December 
31, 2002). 

10.23  Minimum Premium Financial Agreement by and between Administaff of Texas, Inc. and 
United Healthcare Insurance Company, Hartford, Connecticut (incorporated by reference 
to Exhibit 10.3 to the Registrant’s Form 10-Q for the quarter ended June 30, 2002).  

- 50 -

 
10.24  Minimum Premium Administrative Services Agreement by and between Administaff of 
Texas, Inc. and United Healthcare Insurance Company, Hartford, Connecticut 
(incorporated by reference to Exhibit 10.4 to the Registrant’s Form 10-Q for the quarter 
ended June 30, 2002). 

10.25  Amended and Restated Security Deposit Agreement by and between Administaff of 
Texas, Inc. and United Healthcare Insurance Company, Hartford, Connecticut 
(incorporated by reference to Exhibit 10.5 to the Registrant’s Form 10-Q for the quarter 
ended June 30, 2002).  

10.26*  Amendment to Various Agreements Between United Healthcare Insurance Company and 

Administaff of Texas, Inc.  

10.27*  Houston Service Center Operating Lease Amendment. 
21.1*  Subsidiaries of Administaff, Inc. 
23.1*  Consent of Independent Registered Public Accounting Firm. 
24.1*  Powers of Attorney. 
31.1*  Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley 

Act of 2002. 

31.2*  Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley 

Act of 2002. 

32.1*  Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley 

Act of 2002. 

32.2*  Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley 

Act of 2002. 
_____________________ 

* 
†   

Filed herewith. 
Management contract or compensatory plan or arrangement required to be filed as an 
exhibit to this Form 10-K. 

- 51 -

 
 
 
 
 
 
SIGNATURES 

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, Administaff, 

Inc. has duly caused this report to be signed in its behalf by the undersigned, thereunto duly authorized, on February 
22, 2005. 

ADMINISTAFF, INC. 

By:  /s/ Douglas S. Sharp 

Douglas S. Sharp 
 Vice President, Finance  
Chief Financial Officer and Treasurer 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the 

following persons on behalf of Administaff, Inc. in the capacities indicated on February 22, 2005: 

Title 

Chairman of the Board, Chief Executive Officer  
and Director 
(Principal Executive Officer) 

President and Director 

Vice President, Finance  
Chief Financial Officer and Treasurer 
(Principal Financial Officer) 

Director 

Director 

Director 

Director 

Director 

Director 

Signature 

 /s/ Paul J. Sarvadi 
Paul J. Sarvadi 

/s/ Richard G. Rawson 
Richard G. Rawson 

/s/ Douglas S. Sharp 
Douglas S. Sharp 

* 
Michael W. Brown 

* 
Jack M. Fields, Jr. 

* 
Eli Jones 

* 
Paul S. Lattanzio 

* 
Gregory E. Petsch 

* 
Austin P. Young 

* By:/s/ John H. Spurgin, II 
John H. Spurgin, II, attorney-in-fact 

- 52 -

 
 
 
 
  
        
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
ADMINISTAFF, INC. 

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS 

Report of Independent Registered Public Accounting Firm ...................................................................................... F-2 

Management’s Report on Internal Control ................................................................................................................ F-3 

Report of Independent Registered Public Accounting Firm 
  on Internal Control over Financial Reporting......................................................................................................... F-4 

Consolidated Balance Sheets as of December 31, 2004 and 2003 ............................................................................ F-5 

Consolidated Statements of Operations for the years ended  

December 31, 2004, 2003 and 2002 ...................................................................................................................... F-7 

Consolidated Statements of Stockholders’ Equity for the years ended 

December 31, 2004, 2003 and 2002 ...................................................................................................................... F-8 

Consolidated Statements of Cash Flows for the years ended 

December 31, 2004, 2003 and 2002 ...................................................................................................................... F-9 

Notes to Consolidated Financial Statements............................................................................................................ F-11 

F-1 

 
 
 
 
 
 
 
 
 
 
 
 
THIS PAGE INTENTIONALLY LEFT BLANK

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

Board of Directors and Stockholders 
Administaff, Inc. 

We have audited the accompanying consolidated balance sheets of Administaff, Inc. as of December 31, 

2004 and 2003, and the related consolidated statements of operations, stockholders’ equity and cash flows for each 
of the three years in the period ended December 31, 2004.  These financial statements are the responsibility of the 
Company’s management.  Our responsibility is to express an opinion on these financial statements based on our 
audits. 

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight 
Board (United States).  Those standards require that we plan and perform the audit to obtain reasonable assurance 
about whether the financial statements are free of material misstatement.  An audit includes examining, on a test 
basis, evidence supporting the amounts and disclosures in the financial statements.  An audit also includes assessing 
the accounting principles used and significant estimates made by management, as well as evaluating the overall 
financial statement presentation.  We believe that our audits provide a reasonable basis for our opinion. 

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, 
the consolidated financial position of Administaff, Inc. at December 31, 2004 and 2003, and the consolidated results 
of its operations and its cash flows for each of the three years in the period ended December 31, 2004, in conformity 
with United States generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board 
(United States), the effectiveness of Administaff, Inc.’s internal control over financial reporting as of December 31, 
2004, based on criteria established in Internal Control – Integrated Framework issued by the Committee of 
Sponsoring Organizations of the Treadway Commission and our report dated February 17, 2005 expressed an 
unqualified opinion thereon. 

ERNST & YOUNG LLP 

Houston, Texas 
February 17, 2005 

F-2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S REPORT ON INTERNAL CONTROL 

The Company has assessed the effectiveness of its internal control over financial reporting as of December 

31, 2004 based on criteria established by Internal Control – Integrated Framework issued by the Committee of 
Sponsoring Organizations of the Treadway Commission (“COSO Framework”).  The Company’s management is 
responsible for establishing and maintaining adequate internal controls over financial reporting.  The Company’s 
independent registered public accountants that audited the Company’s financial statements as of December 31, 2004 
have issued an attestation report on management’s assessment of the Company’s internal control over financial 
reporting, which appears on page F-4.  

Internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with 
generally accepted accounting principles.  Internal control over financial reporting includes those policies and 
procedures that: (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the 
transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are 
recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting 
principles, and that receipts and expenditures of the company are being made only in accordance with authorizations 
of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely 
detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on 
the financial statements.  Because of the inherent limitations, internal control over financial reporting may not 
prevent or detect misstatements.  Also, projections of any evaluation of effectiveness to future periods are subject to 
the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with 
the policies and procedures may deteriorate. 

The Company’s assessment of the effectiveness of its internal control over financial reporting included 

testing and evaluating the design and operating effectiveness of its internal controls.  In management’s opinion, the 
Company has maintained effective internal control over financial reporting as of December 31, 2004, based on 
criteria established in the COSO Framework. 

/s/ Paul J. Sarvadi 
Paul J. Sarvadi 
Chairman of the Board and 
Chief Executive Officer 

/s/ Douglas S. Sharp 
Douglas S. Sharp 
Vice President, Finance 
Chief Financial Officer and Treasurer 

F-3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

Board of Directors and Stockholders 
Administaff, Inc. 

We have audited management’s assessment, included in the accompanying Management’s Report on 

Internal Control, that Administaff, Inc. maintained effective internal control over financial reporting as of December 
31, 2004, based on criteria established in Internal Control—Integrated Framework issued by the Committee of 
Sponsoring Organizations of the Treadway Commission (the COSO criteria). Administaff, Inc.’s management is 
responsible for maintaining effective internal control over financial reporting and for its assessment of the 
effectiveness of internal control over financial reporting. Our responsibility is to express an opinion on 
management’s assessment and an opinion on the effectiveness of the company’s internal control over financial 
reporting based on our audit.  

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight 
Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance 
about whether effective internal control over financial reporting was maintained in all material respects. Our audit 
included obtaining an understanding of internal control over financial reporting, evaluating management’s 
assessment, testing and evaluating the design and operating effectiveness of internal control, and performing such 
other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable 
basis for our opinion. 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance 

regarding the reliability of financial reporting and the preparation of financial statements for external purposes in 
accordance with generally accepted accounting principles. A company’s internal control over financial reporting 
includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, 
accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable 
assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with 
generally accepted accounting principles, and that receipts and expenditures of the company are being made only in 
accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance 
regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that 
could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect 
misstatements.  Also, projections of any evaluation of effectiveness to future periods are subject to the risk that 
controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies 
or procedures may deteriorate. 

In our opinion, management’s assessment that Administaff, Inc. maintained effective internal control over 
financial reporting as of December 31, 2004, is fairly stated, in all material respects, based on the COSO criteria.  
Also, in our opinion, Administaff, Inc. maintained, in all material respects, effective internal control over financial 
reporting as of December 31, 2004, based on the COSO criteria. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight 

Board (United States), the consolidated balance sheets of Administaff, Inc. as of December 31, 2004 and 2003, and 
the related consolidated statements of operations, stockholders’ equity and cash flows for each of the three years in 
the period ended December 31, 2004 of Administaff, Inc. and our report dated February 17, 2005 expressed an 
unqualified opinion thereon.  

Houston, Texas 
February 17, 2005 

Ernst & Young LLP 

F-4 

 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
CONSOLIDATED BALANCE SHEETS 
(in thousands) 

ASSETS 

December 31, 

2004 

2003  

Current assets: 

Cash and cash equivalents........................................................................................   $  81,740 
18,511 
Restricted cash .........................................................................................................  
Marketable securities ...............................................................................................  
27,950 
Accounts receivable: 

Trade...................................................................................................................  
Unbilled ..............................................................................................................  
Other ...................................................................................................................  
Prepaid insurance .....................................................................................................  
Other current assets ..................................................................................................  
Income taxes receivable ...........................................................................................  
Deferred income taxes..............................................................................................  
Total current assets .............................................................................................  

610 
65,149 
1,451 
14,428 
3,981 
489 
— 
214,309 

Property and equipment: 

Land .........................................................................................................................  
Buildings and improvements....................................................................................  
Computer hardware and software.............................................................................  
Software development costs.....................................................................................  
Furniture and fixtures ...............................................................................................  
Vehicles and aircraft ................................................................................................  

Accumulated depreciation........................................................................................  
Total property and equipment, net ......................................................................  

2,920 
57,005 
50,765 
18,622 
28,412 
5,725 
  163,449 
(94,392) 
69,057 

$ 104,728   
4,584   
23,989   

5,752   
53,033   
2,959 
22,554 
7,468 
— 
3,423   
228,490   

2,920 
55,465 
49,822   
18,699 
27,997   
6,090   
160,993   
(82,224)  
78,769 

Other assets: 

Deposits –  healthcare ..............................................................................................  
Deposits – workers’ compensation...........................................................................  
Other assets ..............................................................................................................  
Total other assets ................................................................................................  

18,329 
52,264 
679 
71,272 
Total assets ..................................................................................................................   $ 354,638 

18,314 
21,357 
1,141   
40,812   
$ 348,071   

F-5 

 
 
 
 
 
 
 
       
                                                                                                                            
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
CONSOLIDATED BALANCE SHEETS (Continued) 
(in thousands) 

LIABILITIES AND STOCKHOLDERS’ EQUITY 

December 31, 

  2004 

2003 

Current liabilities: 

Accounts payable .....................................................................................................   $ 
Payroll taxes and other payroll deductions payable .................................................  
Accrued worksite employee payroll cost..................................................................  
Accrued health insurance costs ................................................................................  
Accrued workers’ compensation costs .....................................................................  
Accrued corporate payroll and commissions............................................................  
Other accrued liabilities ...........................................................................................  
Income taxes payable ...............................................................................................  
Deferred income taxes..............................................................................................  
Current portion of long-term debt ............................................................................  
Total current liabilities ..................................................................................  

2,380 
64,471 
59,277 
1,991 
19,349 
11,031 
6,430 
— 
231 
1,649 
166,809 

$ 

4,319   
65,310   
65,503 
6,559   
5,489   
10,299 
5,599 
7,520 
— 
1,860   
172,458 

Noncurrent liabilities: 

Long-term debt.........................................................................................................  
Accrued workers’ compensation costs .....................................................................  
Deferred income taxes..............................................................................................  
Total noncurrent liabilities ............................................................................  

  34,890 
22,912 
3,498 
61,300 

40,502 
7,417 
5,060 
52,979 

Commitments and contingencies 

Stockholders’ equity: 

Preferred stock, par value $0.01 per share: 

Shares authorized – 20,000 
Shares issued and outstanding - none..................................................................  

— 

— 

Common stock, par value $0.01 per share: 

Shares authorized – 60,000 
Shares issued – 30,839 at December 31, 2004 and 2003, respectively............... 
Additional paid-in capital.........................................................................................  
Treasury stock, at cost – 5,362 and 4,120 shares  

309 
101,623 

(63,925) 
at December 31, 2004 and 2003, respectively...............................................  
(127) 
Accumulated other comprehensive loss, net of tax ..................................................  
88,649 
Retained earnings .....................................................................................................  
  126,529 
  Total stockholders’ equity........................................................................................  
Total liabilities and stockholders’ equity .....................................................................   $ 354,638 

309   
101,681 

(48,795) 
— 
69,439 
  122,634 
$ 348,071 

See accompanying notes. 

F-6 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
CONSOLIDATED STATEMENTS OF OPERATIONS 
(in thousands, except per share amounts) 

Year ended December 31, 
  2003 

2004  

2002 

Revenues (gross billings of $5.377 billion, $4.829 billion and 
  $4.857 billion less worksite employee payroll cost of  
  $4.407 billion, $3.938 billion, and $4.009 billion, respectively) 

$  969,527 

$  890,859 

$  848,416 

Direct costs:    

Payroll taxes, benefits and workers’ compensation costs ....... 

  771,833 

  693,754 

  682,626 

Gross profit.................................................................................. 

197,694 

197,105 

165,790 

Operating expenses: 

Salaries, wages and payroll taxes ........................................... 
General and administrative expenses...................................... 
Commissions .......................................................................... 
Advertising ............................................................................. 
Depreciation and amortization ............................................... 

Operating income......................................................................... 

Other income (expense): 

Interest income ....................................................................... 
Interest expense ...................................................................... 
Write-off of investments......................................................... 
Other, net................................................................................ 

Income (loss) before income tax expense .................................... 
Income tax expense...................................................................... 
Net income (loss) from continuing operations............................. 

Discontinued operations: 
  Loss from discontinued operations......................................... 
Income tax expense (benefit).................................................. 
  Net loss from discontinued operations ................................... 

88,298 
49,283 
10,447 
10,021 
17,514 
175,563 
22,131 

82,802 
50,033 
10,656 
8,581 
20,759 
  172,831 
24,274 

74,989 
50,172 
12,127 
7,138 
21,297 
  165,723 
67 

2,449 
(2,093) 
— 
8,249 
8,605 
30,736 
11,526 
19,210 

1,910 
(2,176) 
— 
462 
196 
24,470 
9,485 
$  14,985 

1,772 
(437) 
(3,354) 
272 
(1,747) 
(1,680) 
1,241 
(2,921) 

$ 

$ 

— 
— 
— 

(3,264) 
(1,143) 
(2,121) 

(1,917) 
(757) 
(1,160) 

Net income (loss)......................................................................... 

$ 

19,210 

$  12,864 

$ 

(4,081) 

Basic net income (loss) per share of common stock: 

Income (loss) from continuing operations .............................. 
  Loss from discontinued operations......................................... 
Basic net income (loss) per share of common stock .................... 

Diluted net income (loss) per share of common stock: 

Income (loss) from continuing operations .............................. 
  Loss from discontinued operations......................................... 
Diluted net income (loss) per share of common stock ................. 

$ 

$ 

$ 

$ 

0.74 
— 
0.74 

0.72 
— 
0.72 

$ 

$ 

$ 

$ 

0.56 
(0.08) 
0.48 

0.55 
(0.08) 
0.47 

$ 

$ 

$ 

$ 

(0.11) 
(0.04) 
(0.15) 

(0.11) 
(0.04) 
(0.15) 

See accompanying notes. 

F-7 

 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY 
(in thousands)  

Common Stock 
Issued 
Shares  Amount 

Additional 

Accumulated 
Other 

Paid-In  Treasury  Comprehensive  Retained 
Income (Loss)  Earnings 
Capital 

Stock 

Total 

Balance at December 31, 2001 

Purchase of treasury stock, at cost 
Exercise of common stock  
  purchase warrant 
Sale of common stock to Administaff 
  Employee Stock Purchase Plan 
Sale of treasury stock to Administaff 
  Employee Stock Purchase Plan 
Exercise of stock options 
Income tax benefit from 

exercise of stock options 

Other 
Change in unrealized gain on 

marketable securities (net of tax): 
Unrealized gain 
Realized gain 

Net loss 
Comprehensive loss 

Balance at December 31, 2002 

Purchase of treasury stock, at cost 
Sale of treasury stock to Administaff 
  Employee Stock Purchase Plan 
Exercise of stock options 
Income tax benefit from 

exercise of stock options 

Other 
Change in unrealized gain (loss) on 
marketable securities (net of tax): 
Unrealized loss 
Realized gain 

Net income 
Comprehensive income 
Balance at December 31, 2003 

Purchase of treasury stock, at cost 
Sale of treasury stock to Administaff 
  Employee Stock Purchase Plan 
Exercise of stock options 
Income tax benefit from 

exercise of stock options 

Other 
Change in unrealized gain (loss) on 
  marketable securities (net of tax): 

30,776 
— 

— 

4 

— 
59 

— 
— 

— 
— 
— 

30,839 
— 

$  308 
— 

$ 95,114 
— 

$(33,467) 
(17,088) 

$  324 
— 

$60,656  $122,935 
(17,088) 

— 

— 

— 

— 
1 

— 
— 

— 
— 
— 

6,952 

6,205 

109 

— 

(724) 
742 

203 
(81) 

— 
— 
— 

1,185 
— 

— 
162 

— 
— 
— 

— 

— 

— 
— 

— 
— 

23 
(194) 
— 

$  309 
— 

$102,315  $(43,003) 
(8,233) 

— 

$  153 
— 

— 

— 

— 
— 

— 
— 

13,157 

109 

461 
743 

203 
81 

— 
— 
(4,081) 

23 
(194) 
(4,081) 
(4,252) 
$56,575  $116,349 
(8,233) 

— 

— 
— 

— 
— 

— 
— 

— 
— 

(322) 
(466) 

249 
(95) 

848 
1,343 

— 
250 

— 
— 
— 
  — 
30,839 
— 

— 
— 

— 
— 

— 
— 
— 
  — 
$  309 
— 

— 
— 

— 
— 

— 
— 
— 
— 

— 
— 
— 
— 
$101,681  $(48,795) 
(17,153) 

— 

80 
(511) 

363 
1,522 

352 
21 

— 
138 

— 
— 

— 
— 

(109) 
(44) 
— 
  — 
  — 
— 

— 
— 

— 
— 

— 
— 

— 
— 

526 
877 

249 
155 

(109) 
— 
(44) 
— 
  12,864 
12,864 
  12,711 
  — 
$69,439  $122,634 
(17,153) 

— 

— 
— 

— 
— 

443 
1,011 

352 
159 

Unrealized loss 
Realized gain 

Net income 
Comprehensive income 
Balance at December 31, 2004 

— 
— 
— 
  — 
30,839 

— 
— 
— 
  — 
$  309 

— 
— 
— 
— 

— 
— 
— 
— 
$101,623  $(63,925) 

(114) 
(13) 
— 
  — 
$  (127) 

(114) 
— 
(13) 
— 
  19,210 
19,210 
  19,083 
  — 
$88,649  $126,529 

See accompanying notes.

F-8 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
(in thousands) 

Year ended December 31, 
  2003 

  2002 

  2004 

Cash flows from operating activities: 

Net income (loss) ..................................................................... 
Adjustments to reconcile net income (loss) to 
net cash provided by operating activities: 
Depreciation and amortization............................................ 
Write-off of investments ..................................................... 
Deferred income taxes ........................................................ 
Bad debt expense ................................................................ 
Loss (gain) on disposition of assets .................................... 
Changes in operating assets and liabilities: 
  Restricted cash............................................................... 
Accounts receivable....................................................... 
Prepaid insurance .......................................................... 
Other current assets ....................................................... 
Other assets ................................................................... 
Accounts payable........................................................... 
Payroll taxes and other payroll deductions payable....... 
Accrued worksite employee payroll expense................. 
Accrued health insurance costs...................................... 
Accrued workers’ compensations costs ......................... 
Accrued corporate payroll  
  and other accrued liabilities ....................................... 
Income taxes payable/receivable  .................................. 
   Total adjustments ....................................................... 
   Net cash provided by operating activities................... 

Cash flows from investing activities: 

Marketable securities: 

Purchases ............................................................................ 
Proceeds from maturities .................................................... 
Proceeds from dispositions ................................................. 
Cash received (exchanged) for note receivable........................ 
Property and equipment: 

Purchases ............................................................................ 
Proceeds from dispositions ................................................. 
Proceeds from the sale of / (investments in) other companies.. 
Net cash used in investing activities .......................... 

$ 19,210 

$ 12,864 

$  (4,081) 

17,770 
— 
2,168 
463 
59 

(13,927) 
(5,929) 
8,126 
3,487 
(30,637) 
(1,939) 
(839) 
(6,226) 
(4,568) 
29,355 

1,563 
(7,657) 
(8,731) 
10,479 

(21,644) 
453 
16,912 
— 

(8,114) 
289 
— 
(12,104) 

22,185 
— 
(3,018) 
494 
(467) 

(4,584) 
20,237 
(4,645) 
1,949 
(17,886) 
1,250 
8,082 
(4,173) 
744 
12,811 

2,879 
7,421 
  43,279 
56,143 

(25,779) 
6,645 
9,612 
2,709 

(8,651) 
275 
457 
(14,732) 

21,857 
3,354 
77 
1,139 
(268) 

— 
(7,654) 
(10,165) 
(5,948) 
(12,623) 
(1,263) 
7,420 
6,826 
4,489 
(2,114) 

2,067 
16 
7,210 
3,129 

(15,499) 
23,436 
25,130 
(2,983) 

(38,425) 
148 
(500) 
(8,693) 

F-9 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
CONSOLIDATED STATEMENTS OF CASH FLOWS (Continued) 
(in thousands) 

Cash flows from financing activities: 

Purchase of treasury stock........................................................ 
Proceeds from the exercise of common  
   stock purchase warrants ........................................................ 
Proceeds from sale of common stock to the 
  employee stock purchase plan .............................................. 
Proceeds from the exercise of stock options ............................ 
Long-term debt and short-term borrowings: 

Borrowings under long-term debt agreements ...................... 
Net borrowings under revolving line of credit...................... 
Deferred financing costs ....................................................... 
Principal repayments on long-term debt 

and capital lease obligations ............................................. 
Collection of (loans) to employees........................................... 
Other ........................................................................................ 
Net cash provided by (used in) financing activities....... 

Year ended December 31, 
  2003 

  2002 

  2004 

$  (17,153) 

$ 

(8,233) 

$  (17,088) 

— 

— 

13,157 

443 
1,011 

— 
— 
— 

526 
877 

— 
— 
— 

(5,823) 
— 
159 
(21,363) 

(1,807) 
— 
155 
(8,482) 

570 
743 

40,500 
(13,500) 
(689) 

(105) 
694 
81 
24,363 

Net increase (decrease) in cash and cash equivalents .................. 
Cash and cash equivalents at beginning of year........................... 
Cash and cash equivalents at end of year..................................... 

(22,988) 
  104,728 
$  81,740 

32,929 
71,799 
$ 104,728 

18,799 
53,000 
$  71,799 

Supplemental disclosures: 

Cash paid for income taxes ...................................................... 
Cash paid for interest ............................................................... 

$  19,877 
1,964 
$ 

$ 
$ 

5,072 
2,053 

$ 
$ 

663 
209 

Noncash Investing and Financing Activities: 

  During 2002, the Company entered into a long-term capital lease agreement to finance the purchase of office 
furniture with a purchase price of $3.8 million. 

See accompanying notes. 

F-10 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2004 

1.  Accounting Policies 

Description of Business 

Administaff, Inc. (“the Company”) is a professional employer organization (“PEO”).  As a PEO, the 
Company provides a bundled comprehensive service for its clients in the area of personnel management.  The 
Company provides its comprehensive service through its Personnel Management System, which encompasses a 
broad range of human resource functions, including payroll and benefits administration, health and workers’ 
compensation insurance programs, personnel records management, employer liability management, employee 
recruiting and selection, employee performance management, and employee training and development.  

The Company provides its comprehensive service by entering into a co-employment relationship with its 

clients, under which the Company and its clients each take responsibility for certain portions of the employer-
employee relationship.  The Company and its clients designate each party’s responsibilities through its Client 
Services Agreement (“CSA”), under which the Company becomes the employer of its worksite employees for most 
administrative and regulatory purposes. 

As a co-employer of its worksite employees, the Company assumes most of the rights and obligations 

associated with being an employer.  The Company enters into an employment agreement with each worksite 
employee, thereby maintaining a variety of employer rights, including the right to hire or terminate employees, the 
right to evaluate employee qualifications or performance, and the right to establish employee compensation levels.  
Typically, the Company only exercises these rights in consultation with its clients or when necessary to ensure 
regulatory compliance.  The responsibilities associated with the Company’s role as employer include the following 
obligations with regard to its worksite employees: (i) to compensate its worksite employees through wages and 
salaries; (ii) to pay the employer portion of payroll-related taxes; (iii) to withhold and remit (where applicable) the 
employee portion of payroll-related taxes; (iv) to provide employee benefit programs; and (v) to provide workers’ 
compensation insurance coverage.  

In addition to its assumption of employer status for its worksite employees, the Company’s comprehensive 

service also includes other human resource functions for its clients to support the effective and efficient use of 
personnel in their business operations.  To provide these functions, the Company maintains a significant staff of 
professionals trained in a wide variety of human resource functions, including employee training, employee 
recruiting, employee performance management, employee compensation, and employer liability management.  These 
professionals interact and consult with clients on a daily basis to help identify each client’s service requirements and 
to ensure that the Company is providing appropriate and timely personnel management services. 

The Company provides its comprehensive service to small and medium-sized businesses in strategically 

selected markets throughout the United States.  During 2004, 2003 and 2002, revenues from the Company’s Texas 
markets represented 39%, 40% and 43% of the Company’s total revenues, respectively. 

Revenue and Direct Cost Recognition 

The Company accounts for its revenues in accordance with EITF 99-19, Reporting Revenues Gross as a 

Principal Versus Net as an Agent.  The Company’s revenues are derived from its gross billings, which are based on 
(i) the payroll cost of its worksite employees; and (ii) a markup computed as a percentage of the payroll cost.  The 
gross billings are invoiced concurrently with each periodic payroll of its worksite employees.  Revenues are 

F-11 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

recognized ratably over the payroll period as worksite employees perform their service at the client worksite.  
Revenues that have been recognized but not invoiced are included in unbilled accounts receivable on the Company’s 
Consolidated Balance Sheets. 

In determining the pricing of the markup component of the gross billings, the Company takes into 

consideration its estimates of the costs directly associated with its worksite employees, including payroll taxes, 
benefits and workers’ compensation costs, plus an acceptable gross profit margin.  As a result, the Company’s 
operating results are significantly impacted by the Company’s ability to accurately estimate, control and manage its 
direct costs relative to the revenues derived from the markup component of the Company’s gross billings. 

Consistent with its revenue recognition policy, the Company’s direct costs do not include the payroll cost of 

its worksite employees.  The Company’s direct costs associated with its revenue generating activities are comprised 
of all other costs related to its worksite employees, such as the employer portion of payroll-related taxes, employee 
benefit plan premiums and workers’ compensation insurance costs. 

Segment Reporting 

 The Company operates in one reportable segment under the Statement of Financial Accounting Standards 

(“SFAS”) No. 131, Disclosures about Segments of an Enterprise and Related Information. 

Principles of Consolidation 

The consolidated financial statements include the accounts of Administaff, Inc. and its wholly owned 

subsidiaries.  Intercompany accounts and transactions have been eliminated in consolidation. 

Use of Estimates 

The preparation of financial statements in conformity with accounting principles generally accepted in the 

United States requires management to make estimates and assumptions that affect the amounts reported in the 
financial statements and accompanying notes.  Actual results could differ from those estimates. 

Concentrations of Credit Risk 

Financial instruments that could potentially subject the Company to concentration of credit risk include 

accounts receivable.  

Cash and Cash Equivalents 

Cash and cash equivalents include bank deposits and short-term investments with original maturities of 

three months or less at the date of purchase. 

Marketable Securities 

The Company accounts for marketable securities in accordance with SFAS No. 115, Accounting for Certain 
Investments in Debt and Equity Securities.  The Company determines the appropriate classification of all marketable 
securities as held-to-maturity, available-for-sale or trading at the time of purchase, and re-evaluates such 
classification as of each balance sheet date.  At December 31, 2004 and 2003, all of the Company’s investments in 
marketable securities were classified as available-for-sale, and as a result, were reported at fair value.  Unrealized 
gains and losses are reported as a component of accumulated other comprehensive income (loss) in stockholders’ 
equity.  The amortized cost of debt securities is adjusted for amortization of premiums and accretion of discounts 

F-12 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

from the date of purchase to maturity.  Such amortization is included in interest income as an addition to or 
deduction from the coupon interest earned on the investments.  The Company follows its investment managers’ 
methods of determining the cost basis in computing realized gains and losses on the sale of its available-for-sale 
securities, which includes both the specific identification and average cost methods.  Realized gains and losses are 
included in other income (expense). 

Property and Equipment 

Property and equipment are recorded at cost and are depreciated over the estimated useful lives of the 

related assets using the straight-line method.  The estimated useful lives of property and equipment for purposes of 
computing depreciation are as follows: 

Buildings and improvements......................................................................................  5-30 years 
Computer hardware and software ..............................................................................   2-5 years 
Software development costs.......................................................................................   3-5 years 
Furniture and fixtures.................................................................................................   5-7 years 
Aircraft.......................................................................................................................   10 years 
5 years 
Vehicles .....................................................................................................................  

Software development costs relate primarily to the Company’s proprietary professional employer 
information system and its Internet-based service delivery platform, the Employee Service Center, and are accounted 
for in accordance with Statement of Position (“SOP”) 98-1, Accounting for the Costs of Computer Software 
Developed or Obtained for Internal Use. 

The Company periodically evaluates its long-lived assets for impairment in accordance with SFAS No. 144, 
Accounting for the Impairment or Disposal of Long-Lived Assets.  SFAS No. 144 requires that an impairment loss be 
recognized for assets to be disposed of or held-for-use when the carrying amount of an asset is deemed to not be 
recoverable.  If events or circumstances were to indicate that any of the Company’s long-lived assets might be 
impaired, the Company would analyze the estimated undiscounted future cash flows to be generated from the 
applicable asset.  In addition, the Company would record an impairment loss to the extent that the carrying value of 
the asset exceeded the fair value of the asset.  Fair value is generally determined using an estimate of discounted 
future net cash flows from operating activities or upon disposal of the asset. 

Health Insurance Costs 

The Company provides health insurance coverage to its worksite employees through a national network of 
carriers including UnitedHealthcare (“United”), Cigna Healthcare, PacifiCare, Kaiser Permanente, Blue Cross and 
Blue Shield of Georgia, Blue Shield of California and Tufts, all of which provide fully insured policies or service 
contracts.  The policy with United provides the majority of the Company’s health insurance coverage.  Pursuant to 
the terms of the Company’s annual contract with United, within 195 days after contract termination, a final 
accounting of the plan will be performed and the Company will receive a refund for any accumulated surplus or will 
be liable for any accumulated deficit in the plan, up to the amount of the Company’s then-outstanding security 
deposit with United.  As a result of these contractual terms, the Company accounts for this plan using a partially self-
funded insurance accounting model.  

Each reporting period, the Company records the costs of the United Plan, including paid claims, an estimate 

of the change in incurred but not reported (“IBNR”) claims, taxes and administrative fees (collectively the “Plan 
Costs”) as benefits expense in the Consolidated Statements of Operations.   The estimated IBNR claims are based 
upon both (i) a recent average level of paid claims under the plan; and (ii) an estimated lag factor, to provide for 
those claims which have been incurred but not yet paid.   

Under the terms of the contract, United establishes cash funding rates 90 days in advance of the beginning 

of a reporting quarter.  If the Plan Costs for a reporting quarter are greater than the cash funded to United, a deficit in 

F-13 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

the plan would be incurred and the Company would accrue a current liability for the excess costs on its Consolidated 
Balance Sheet.  On the other hand, if the Plan Costs for the reporting quarter are less than the cash funded to United, 
a surplus in the plan would be incurred and the Company would record a current asset for the excess premiums on its 
Consolidated Balance Sheet.  During the year ended December 31, 2004, the cash funded to United exceeded the 
Plan Costs by approximately $900,000, resulting in an accumulated cash surplus from the inception of the plan of 
approximately $10.9 million, which is recorded as prepaid insurance on the Company’s Consolidated Balance Sheet. 

As of December 31, 2003, the Company’s security deposit with United totaled $25 million.  In January 
2004, the security deposit was reduced to $17.5 million, at which time the $7.5 million security deposit reduction 
plus accrued interest was returned to the Company.  Accordingly, as of December 31, 2003, the Company has 
recorded, on its Consolidated Balance Sheet, a long-term deposit of $17.5 million and prepaid insurance of $7.5 
million relating to the portion returned to the Company in January 2004.  As of December 31, 2004, the security 
deposit remained at $17.5 million. 

Workers’ Compensation Costs 

The Company’s workers’ compensation insurance policy for the two-year period ending September 30, 

2003 was a guaranteed-cost policy (“2003 Policy”) under which premiums were paid for full-insurance coverage of 
all claims incurred during the policy period.  This policy also contained a dividend feature for each policy year, 
under which the Company was entitled to a refund of a portion of its premiums if, four years after the end of the 
policy year, claims paid by the insurance carrier for any policy year were less than an amount set forth in the policy.  
In accordance with EITF Topic D-35, FASB Staff Views on EITF No. 93-6, “Accounting for Multiple-Year 
Retrospectively Rated Contracts by Ceding and Assuming Enterprises,” the Company estimated the amount of 
refund, if any, that had been earned under the dividend feature, based on the actual claims incurred to date and a 
factor used to develop those claims to an estimate of the ultimate cost of the incurred claims during that policy year.  
In May 2003, the Company’s workers’ compensation carrier’s rating was downgraded by A.M. Best Co. (“Best”) 
from a “B” or “fair” rating to a “C++” or “marginal” rating.  In June 2003, Best further downgraded the carrier to a 
“D” or “poor” rating.  Best’s rating represents an opinion on the insurer’s financial strength and ability to meet its 
ongoing obligations to its policyholders.  As a result of these downgrades, the Company elected to accelerate the 
termination of its contract from September 30, 2003 to September 1, 2003.  In addition, the Company recorded a 
charge of $2.5 million in 2003 to write-off its dividend receivable from its workers’ compensation carrier due to the 
uncertainty of the carrier’s ultimate ability to pay this dividend.  

On September 1, 2003, the Company obtained a workers’ compensation policy (“2004 Policy”), which 

matured and was subsequently renewed on September 16, 2004 for the period ending September 30, 2005 (“2005 
Policy”).  The policies are with selected member insurance companies of American International Group, Inc. 
(“AIG”).  Under its arrangement with AIG, the Company bears the economic burden for the first $1 million layer of 
claims per occurrence.  AIG bears the economic burden for all claims in excess of such first $1 million layer.  The 
policies are fully insured whereby AIG has the responsibility to pay all claims incurred under the policies regardless 
of whether the Company satisfies its responsibilities. 

Because the Company bears the economic burden of the first $1 million layer of claims per occurrence, 

such claims, which are the primary component of the Company’s workers’ compensation costs, are recorded in the 
period incurred.  Workers compensation insurance includes ongoing healthcare and indemnity coverage whereby 
claims are paid over numerous years following the date of injury.  Accordingly, the accrual of related incurred costs 
in each reporting period includes estimates, which take into account the ongoing development of claims and 
therefore requires a significant level of judgment.    The Company estimates its workers’ compensation costs by 
applying an aggregate loss development rate to worksite employee payroll levels.  The Company employs a third 
party actuary to estimate its loss development rate, which is primarily based upon the nature of worksite employees’ 
job responsibilities, the location of worksite employees, the historical frequency and severity of workers 
compensation claims and an estimate of future cost trends.   Workers’ compensation cost estimates are discounted to 
present value at a rate based upon the US Treasury rates that correspond with the weighted average estimated claim 
payout period (the discount rate utilized in 2003 and 2004 averaged 2.0% and 2.8%, respectively) and are accreted 

F-14 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

over the estimated claim payment period and included as a component of direct costs in the Company’s Consolidated 
Statements of Operations.   

The following table provides the activity and balances related to incurred but not reported workers’ 

compensation claims for the years ended December 31, 2004 and 2003 (in thousands): 

Beginning balance 
Accrued claims 
Present value discount 
Paid claims 
Ending balance 

Current portion of accrued claims 
Long-term portion of accrued claims 

Year ended  
  2004 

$ 

$ 

$ 

$ 

12,000 
43,087 
(3,871) 
(9,793) 
41,423 

18,511 
22,912 
41,423 

Year ended 
2003 

$ 

— 
13,529 
(844) 
(685) 
$  12,000 

$ 

4,583 
7,417 
$  12,000 

At the beginning of each policy period, the insurance carrier, AIG, establishes monthly funding 
requirements comprised of premium costs and funds to be set aside for payment of future claims (“claim funds”).  
The level of claim funds is primarily based upon anticipated worksite employee payroll levels and expected workers 
compensation loss rates, as determined by AIG.  Monies funded into the program for incurred claims expected to be 
paid within one year are recorded as restricted cash, a short-term asset, while the remainder of claim funds are 
included in deposits, a long-term asset in the Company’s Consolidated Balance Sheets.   

The Company’s estimate of incurred claim costs expected to be paid within one year are recorded as 
accrued workers’ compensation costs and included in short-term liabilities, while its estimate of incurred claim costs 
expected to be paid beyond one year are included in long-term liabilities on the Company’s Consolidated Balance 
Sheets. 

As of December 31, 2004, the Company had restricted cash of $18.5 million and deposits of $52.3 million. 
Included in deposits is a $13.3 million security deposit related to the 2004 policy.  The Company has estimated and 
accrued $41.4 million in incurred workers’ compensation claim costs, which is net of $10.5 million in paid claims, 
as of December 31, 2004. 

Fair Value of Financial Instruments 

The carrying amounts of cash, cash equivalents, accounts receivable and accounts payable approximate 

their fair values due to the short-term maturities of these instruments.  The carrying amount of the Company’s 
marketable securities and long-term debt approximate fair value due to the stated interest rates approximating market 
rates. 

Stock-Based Compensation 

At December 31, 2004, the Company has three stock-based employee compensation plans, which are 
described more fully in Note 9.  The Company accounts for these plans under the recognition and measurement 
principles of Accounting Principles Board Opinion No. 25, Accounting for Stock Issued to Employees, and related 
interpretations.  No stock-based compensation cost is reflected in net income (loss), as all options granted under 
those plans had an exercise price equal to the market value of the underlying common stock on the date of grant.  
The following table illustrates the effect on net income (loss) and earnings per share if the Company had applied the 
fair value recognition provisions of SFAS No. 123, Accounting for Stock-Based Compensation, to stock-based 
employee compensation. 

F-15 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Net income (loss), as reported .................................................................  
Deduct: Total stock-based employee compensation expense 

determined under fair value based methods for all awards, 
net of related tax effects....................................................................  
Pro forma net income (loss).....................................................................  

Year ended December 31, 
2002 
2003 
2004 
(in thousands) 

$ 19,210 

$ 12,864  $  (4,081) 

(2,530) 
$ 16,680 

(5,800)   

(9,253) 
$    7,064  $(13,334) 

Net income (loss) per share: 

Basic – as reported ...........................................................................  
Basic – pro forma .............................................................................  
Diluted – as reported ........................................................................  
Diluted – pro forma ..........................................................................  

0.74 
$ 
0.64 
$  
$ 
0.72 
$     0.62 

$ 

$ 
$ 

0.48  $  (0.15) 
0.26  $  (0.48) 
0.47  $  (0.15) 
0.26  $  (0.48) 

The fair value for these options was estimated at the date of grant using a Black-Scholes option pricing 

model with the following assumptions:  

Risk-free interest rate...............................................................................  
Expected dividend yield ..........................................................................  
Expected volatility ...................................................................................  
Weighted average expected life (in years) ...............................................  

Year ended December 31, 
2002 
2004 
2003 

3.4% 
0.0% 
0.90 
5.0 

3.0% 
0.0% 
0.92 
5.0 

3.8% 
0.0% 
0.86 
5.0 

The Black-Scholes option valuation model was developed for use in estimating the fair value of traded 

options, which have no vesting restrictions and are fully transferable.  In addition, option valuation models require 
the input of highly subjective assumptions, including the expected stock price volatility.  Because the Company’s 
employee stock options have characteristics significantly different from those of traded options, and because changes 
in the subjective input assumptions can materially affect the fair value estimate, in the Company’s opinion, the 
existing models do not necessarily provide a reliable single measure of the fair value of its employee stock options. 

Employee Savings Plan 

The Company matches 50% of an eligible worksite employee’s eligible contributions and 100% of eligible 
corporate employees’ contributions, both up to 6% of the employee’s eligible compensation with immediate vesting. 
During 2004, 2003 and 2002, the Company made employer-matching contributions of $13,521,000, $10,854,000 
and $11,434,000, respectively.  Of these contributions, $10,658,000, $8,494,000 and $9,244,000 were made on 
behalf of worksite employees.  The remainder represents employer contributions made on behalf of corporate 
employees. 

Advertising 

The Company expenses all advertising costs as incurred. 

Income Taxes 

The Company uses the liability method in accounting for income taxes.  Under this method, deferred tax 

assets and liabilities are determined based on differences between financial reporting and income tax carrying  

F-16 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

amounts of assets and liabilities and are measured using the enacted tax rates and laws in effect when the differences 
are expected to reverse. 

Reclassifications 

Certain prior year amounts have been reclassified to conform to the 2004 presentation. 

New Accounting Pronouncement 

On December 16, 2004, the Financial Accounting Standards Board (FASB) issued FASB Statement No. 
123 (revised 2004), Share-Based Payment, which is a revision of FASB Statement No. 123, Accounting for Stock-
Based Compensation.  Statement 123(R) supersedes APB Opinion No. 25, Accounting for Stock Issued to 
Employees, and amends FASB Statement No. 95, Statement of Cash Flows.  Generally, the approach in Statement 
123(R) is similar to the approach described in Statement 123.  However, Statement 123(R) requires all share-based 
payments to employees, including grants of employee stock options, to be recognized in the income statement based 
on their fair values.  Pro forma disclosure is no longer an alternative. 

Statement 123(R) must be adopted no later than July 1, 2005.  Early adoption will be permitted in periods in 

which financial statements have not yet been issued.  The Company expects to adopt Statement 123(R) on July 1, 
2005. 

Statement 123(R) permits public companies to adopt its requirements using one of two methods: 

1.  A “modified prospective” method in which compensation cost is recognized beginning with the effective 
date (a) based on the requirements of Statement 123(R) for all share-based payments granted after the 
effective date; and (b) based on the requirements of Statement 123 for all awards granted to employees 
prior to the effective date of Statement 123(R) that remain unvested on the effective date. 

2.  A “modified retrospective” method which includes the requirements of the modified prospective method 
described above, but also permits entities to restate based on the amounts previously recognized under 
Statement 123 for purposes of pro forma disclosures either (a) all prior periods presented; or (b) prior 
interim periods of the year of adoption. 

The Company plans to adopt Statement 123(R) using the modified prospective method. 

As permitted by Statement 123, the Company currently accounts for share-based payments to employees 
using Opinion 25’s intrinsic value method and, as such, generally recognizes no compensation cost for employee 
stock options.  Accordingly, the adoption of Statement 123(R)’s fair value method will have a significant impact on 
the Company’s results of operations, although it will have no material impact on the Company’s overall financial 
position.  The impact of adoption of Statement 123(R) cannot be predicted at this time because it will depend on 
levels of share-based payments granted in the future.  However, had the Company adopted Statement 123(R) in prior 
periods, the impact of that standard would have approximated the impact of Statement 123 as described in the 
disclosure of pro forma net income and earnings per share in Note 1 to the Company’s consolidated financial 
statements.  Statement 123(R) also requires the benefits of tax deductions in excess of recognized compensation cost 
to be reported as a financing cash flow, rather than as an operating cash flow as required under current literature.  
This requirement will reduce net operating cash flows and increase net financing cash flows in periods after 
adoption.  While the Company cannot estimate what those amounts will be in the future (because they depend on, 
among other things, when employees exercise stock options), the amount of operating cash flows recognized in prior 
periods for such excess tax deductions were $352,000, $249,000, and $203,000 in 2004, 2003 and 2002, 
respectively.  

F-17 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

2.    Accounts Receivable 

The Company’s accounts receivable is primarily composed of trade receivables and unbilled receivables.  

The Company’s trade receivables, which represent outstanding gross billings to clients, are reported net of allowance 
for doubtful accounts of $604,000 and $647,000 as of December 31, 2004 and 2003, respectively.  The Company 
establishes an allowance for doubtful accounts based on management’s assessment of the collectibility of specific 
accounts and by making a general provision for other potentially uncollectible amounts. 

The Company makes an accrual at the end of each accounting period for its obligations associated with the 

earned but unpaid wages of its worksite employees and for the accrued gross billings associated with such wages.  
These accruals are included in accrued worksite employee payroll cost and unbilled accounts receivable; however, 
these amounts are presented net in the Consolidated Statements of Operations.  The Company generally requires that 
clients pay invoices for service fees no later than one day prior to the applicable payroll date.  As such, the Company 
generally does not require collateral.  Customer prepayments directly attributable to unbilled accounts receivable 
have been netted against such receivables as the gross billings have been earned and the payroll cost has been 
incurred, thus the Company has the legal right of offset for these amounts.  As of December 31, 2004 and 2003, 
unbilled accounts receivable consisted of the following:  

2004 

2003 

(in thousands) 

Accrued worksite employee payroll cost..............  
Unbilled revenues.................................................  
Customer prepayments .........................................  
Unbilled accounts receivable................................  

$  59,277 
17,025 
(11,153) 
$  65,149 

$  65,503 
19,324 
(31,794) 
$  53,033 

3. Marketable Securities 

The following is a summary of the Company’s available-for-sale marketable securities as of December 31, 

2004 and 2003: 

December 31, 2004: 

Gross 

Gross 

Amortized  Unrealized  Unrealized  Estimated 
  Fair Value 
  Cost 

     Losses 

  Gains 

(in thousands) 

Fixed income mutual funds...............................  

$  11,360 

$  — 

$  (166) 

$ 11,194 

U.S. corporate debt securities ...........................  
State and local government securities ...............  

753 
16,040 
$  28,153 

— 
18 
$  18 

— 
(55) 
$  (221) 

753 
  16,003 
$ 27,950 

December 31, 2003: 

Fixed income mutual funds...............................  
U.S. Treasury securities and obligations 

of U.S. government agencies.......................  
U.S. corporate debt securities ...........................  
Foreign corporate debt securities......................  

$  11,132 

$  — 

$ 

(54) 

$ 11,078 

8,266 
4,253 
338 
$  23,989 

62 
5 
1 
$  68 

(12) 
(1) 
(1) 
(68) 

$ 

8,316 
4,257 
338 
$ 23,989 

F-18 

 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

For the years ended December 31, 2004, 2003 and 2002, the Company’s realized gains and losses 

recognized on sales of available-for-sales marketable securities are as follows: 

Net 

  Realized 

Realized 
  Gains   

Realized 
  Losses   
(in thousands) 

Gains 
(Losses) 

2004....................................................  
2003....................................................  
2002....................................................  

$  64 
78 
  354 

$  (43) 
(7) 
(33) 

$  21 
71 
321 

As of December 31, 2004, the contractual maturities of the Company’s marketable securities were as 

follows: 

Amortized 
  Cost 

Estimated 
Fair Value 

(in thousands) 

Less than one year ........................... 
One to five years.............................. 
Five to ten years .............................. 
Greater than ten years...................... 
Total ................................................ 

$  11,809 
6,211 
881 
9,252 
$  28,153 

$ 11,644 
6,207 
878 
9,221 
$  27,950 

4.  Deposits 

In December 2001, the Company made a cash security deposit of $15.0 million with its primary health 

insurance carrier, United.  During 2002, the Company made two additional deposits of $5.0 million each with 
United.  In January 2004, $7.5 million of the security deposit plus accrued interest was returned to the Company and 
was included as a component of prepaid insurance in the Company’s Consolidated Balance Sheet at December 31, 
2003.  At December 31, 2004, $17.5 million is included as a component of deposits – healthcare.  In the event of a 
default or termination of the Company’s contract with United or the reduction of the Company’s current ratio below 
0.60, United may draw against the security deposit to collect any unpaid health insurance premiums or any 
accumulated deficit in the Plan. 

As of December 31, 2004, the Company also had $52.3 million of workers’ compensation long-term 

deposits, including $13.3 million of collateral and $39.0 million of claim deposits with the Company’s workers’ 
compensation carrier, AIG.  See Note 1. 

5.  Investments 

During 2000, the Company purchased convertible preferred stock of Virtual Growth, Inc. (“VGI”) for a 

total cost of approximately $3.2 million.  During 2001, the Company purchased an additional $319,000 of 
convertible preferred stock and made loans to VGI totaling $224,000.  In December 2001, VGI filed for bankruptcy 
protection.  As a result of the filing, the Company wrote-off its investments in VGI as of that date totaling $3.8 
million. 

Subsequent to December 2001, the Company purchased substantially all of the assets of VGI through 

bankruptcy proceedings for a total cost of $1.6 million.   The Company established a subsidiary, FMS, to provide 
outsourcing accounting and bookkeeping services using the assets acquired from VGI.  During 2003, the Company 
ceased operations of FMS and incurred after tax asset impairment charges of $800,000 to write off the assets of  

F-19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

FMS.  FMS operating results are included in discontinued operations in the accompanying Consolidated Statements 
of Operations.  Revenues were immaterial to the Consolidated Statements of Operations. 

During 2000, the Company purchased 500,000 shares of convertible preferred stock of eProsper, Inc. 

(“eProsper”) for $2.5 million.  In 2002, the Company made an additional $500,000 investment in convertible 
preferred stock of eProsper.  The Company has accounted for this investment using the cost method.  Under the cost 
method, the Company periodically evaluates the realizability of this investment based on its review of the investee’s 
financial condition, financial results, financial projections and availability of additional financing sources.  In 
December 2002, the Company determined that the fair value of its investment in eProsper had declined below its 
carrying value, for reasons that were other than temporary, resulting in the Company writing-off its entire investment 
totaling approximately $3.1 million.  During 2003, the Company collected $457,000 from the sale of its investment 
in eProsper, which is included as a component of other income in the accompanying Consolidated Statements of 
Operations. 

6.  Debt Obligations 

The Company’s debt obligations consist of the following: 

December 31, 

  2004 

  2003 

(in thousands) 

Mortgage loan .............................................................  
Term loan ....................................................................  
Capital lease obligations .............................................  
  Total debt.................................................................  
Less current maturities ................................................  
Long-term debt, net of current maturities ................  

$ 33,746 
— 
2,793 
$ 36,539 
1,649 
$ 34,890 

$ 34,880 
4,221 
3,261 
$ 42,362 
1,860 
$ 40,502 

Maturities of long-term debt at December 31, 2004 are summarized as follows (in thousands): 

2005 ............................................................................  
2006 ............................................................................  
2007 ............................................................................  
2008 ............................................................................  
2009 ............................................................................  
Thereafter....................................................................  

$  1,649 
1,700 
1,653 
30,999 
538 
— 
  $ 36,539 

Mortgage Loan 

On December 20, 2002, the Company entered into a $36 million mortgage agreement (“Mortgage”) that 

matures in  January 2008.  The proceeds were used to repay the Company’s outstanding balance under its revolving 
credit agreement.  The Mortgage bears interest at a variable rate equal to the greater of (a) 4.5%; or (b) the 30-day 
LIBOR rate (2.3% at December 31, 2004) plus 2.9%.  The Mortgage is secured by the Company’s real estate and 
related fixtures located at Administaff’s headquarters in Kingwood, Texas, which has a net book value of $40.3 
million at December 31, 2004.  Monthly principal and interest payments are approximately $230,000, with the 
remaining balance due upon maturity.  The Mortgage provides for prepayment penalties as a percentage of the 
outstanding principal balance, ranging from 5% down to 1% during the first four years of the term.  There is no 
prepayment penalty during the final year of the Mortgage.   

F-20 

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Term Loan 

In October 2002, the Company entered into a $4.5 million term loan agreement that matures in October 
2012 and bears interest at the one-month commercial paper rate plus 3.1% (4.53% at September 30, 2004).   The 
loan was secured by the Company’s aircraft and was repaid in November 2004. 

Capital Lease Obligations 

In October 2002, the Company entered into a capital lease arrangement to finance the purchase of office 

furniture.  The assets under capital lease were capitalized using an effective interest rate of 7.5%.  The current 
monthly lease payments are $58,000 per month over the seven-year lease term.  As of December 31, 2004 and 2003, 
the capitalized cost and accumulated depreciation under the capital lease arrangement were $3.8 million and $1.2 
million, and $3.8 million and $656,000, respectively.  Depreciation of the capitalized lease costs is included in 
depreciation and amortization in the Consolidated Statements of Operations. 

Revolving Line of Credit  

On June 25, 2002, the Company entered into a six-month, $30 million revolving credit agreement, replacing 

its former $21 million line of credit (collectively, “the Credit Agreements”), which expired in December 2002.  The 
proceeds of the Credit Agreements were used to finance the construction of the Company’s new corporate 
headquarters facility.  In December 2002, the Company repaid the outstanding balance of the revolving line of credit 
with the proceeds from the Mortgage.  During 2002, the Company capitalized interest expense of $371,000 incurred 
under the Credit Agreements. 

F-21 

 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

7.  Income Taxes 

Deferred taxes reflect the net tax effects of temporary differences between the carrying amounts of assets 

and liabilities used for financial reporting purposes and the amounts used for income tax purposes.  Significant 
components of the net deferred tax assets and net deferred tax liabilities as reflected on the balance sheet are as 
follows: 

December 31, 

2004 

 2003 

(in thousands) 

Deferred tax liabilities: 

Prepaid assets .......................................................................................  
Depreciation.........................................................................................  
Software development costs.................................................................  
Total deferred tax liabilities............................................................  

$  (6,023) 
(2,876) 
(667) 
(9,566) 

$ 

(250) 
(3,647) 
(1,552) 
(5,449) 

Deferred tax assets: 

Workers’ compensation accruals..........................................................  
Long-term capital loss carry-forward ...................................................  
State unemployment tax accruals .........................................................  
Accrued rent.........................................................................................  
State income taxes net operating loss carryforward .............................  
Uncollectible accounts receivable ........................................................  
Unrealized loss on marketable securities .............................................  
Other ....................................................................................................  
Total deferred tax assets .................................................................  
Valuation allowance.............................................................................  
Total net deferred tax assets............................................................  

3,057 
2,109 
1,791 
554 
274 
231 
76 
128 
8,220 
(2,383) 
5,837 

2,767 
2,248 
— 
531 
— 
254 
— 
288 
6,088 
(2,276) 
3,812 

Net deferred tax liabilities .......................................................................  

$  (3,729) 

$ 

(1,637) 

Net current deferred tax assets (liabilities) ..............................................  
Net noncurrent deferred tax liabilities .....................................................  

$ 

(231) 
(3,498) 
$  (3,729) 

$ 

$ 

3,423 
(5,060) 
(1,637) 

The components of income tax expense from continuing operations are as follows: 

Current income tax expense: 

Federal .................................................................................................  
State .....................................................................................................  
Total current income tax expense ...................................................  

Deferred income tax expense (benefit): 

Federal .................................................................................................  
State .....................................................................................................  
Total deferred income tax (benefit) expense...................................  
Total income tax expense from continuing operations.........................  

  Year ended December 31,   
2002 
2003 
2004 
(in thousands) 

$  9,066 
292 
9,358 

1,680 
488 
  2,168 
$11,526 

$11,115 
  1,388 
12,503 

$  554 
610 
1,164 

(2,632) 
(386) 
  (3,018) 
$  9,485 

59 
18 
77 
$  1,241 

In 2004, 2003 and 2002, income tax benefits of $352,000, $249,000 and $203,000, respectively, resulting from 

deductions relating to nonqualified stock option exercises and disqualifying dispositions of certain employee incentive 
stock options were recorded as increases in stockholders’ equity. 

F-22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

The reconciliation of income tax expense computed at U.S. federal statutory tax rates to the reported income 

tax expense from continuing operations is as follows: 

  Year ended December 31,     
2003 
2004 
(in thousands) 

2002 

Expected income tax expense at 35% ..................................................  
State income taxes, net of federal benefit.............................................  
Nondeductible expenses.......................................................................  
Tax-exempt interest income .................................................................  
Valuation allowance against long-term capital loss carry-forward.......  
Other, net..............................................................................................  
Reported total income tax expense from continuing operations...........  

$10,758 
429 
486 
(142) 
(32) 
27 
$11,526 

$ 8,565 
688 
375 
— 
(160) 
17 
$  9,485 

$  (588) 
518 
262 
(20) 
  1,069 
  — 
$  1,241 

The income tax rate for the year ended December 31, 2004 was 37.5%.  During the period the Company 

recorded a $213,000 cumulative tax adjustment due to a change in estimate resulting from the favorable impact of the 
Company’s captive insurance subsidiary on state income tax rates. 

As a result of the write-off of the investments in eProsper and VGI, the Company has capital loss carryforwards 

totaling $5.8 million that will expire during 2006 and 2007, but can only be used to offset future capital gains.  The 
Company has recorded a valuation allowance of $2.1 million and $2.3 million in 2004 and 2003, respectively, against 
these related deferred tax assets as it is uncertain that the Company will be able to utilize the capital loss carryforwards 
prior to their expiration.  In addition, the Company has incurred net operating losses at the subsidiary level for state 
income tax purposes totaling $4.2 million ($274,000 tax effected) that expire from 2008 to 2023.  The Company has 
recorded a valuation allowance of $274,000 at December 31, 2004, as it is uncertain if it will be able to utilize the net 
operating loss carryforward in these entities. 

8.  Stockholders’ Equity 

In 1998, the Company entered into a Securities Purchase Agreement with American Express Travel Related 

Services Company, Inc. (“American Express”) whereby the Company issued warrants to purchase 4,131,030 shares of 
common stock to American Express with exercise prices ranging from $20 to $40 per share and terms ranging from 
three to seven years.  In February and November 2001, American Express exercised 800,000 and 273,729 common 
stock purchase warrants at $20.00 and $25.00 per share, respectively.  In March 2002, American Express exercised 
526,271 common stock purchase warrants at $25.00.  As of December 31, 2004, American Express had 931,030 
warrants remaining at an exercise price of $40 which are scheduled to expire in March 2005. 

The Company’s Board of Directors (the “Board”) has authorized a program to repurchase up to 8,000,000 

shares of the Company’s outstanding common stock.  The purchases are to be made from time to time in the open 
market or directly from stockholders at prevailing market prices based on market conditions or other factors.  During 
2004, 2003 and 2002, the Company repurchased 1,411,000, 1,373,252 and 726,271 shares at a cost of $17.2 million, 
$8.2 million and $17.1 million, respectively.  As of December 31, 2004, the Company had repurchased 6,752,523 shares 
under this program at a total cost of approximately $82.8 million, including 2,612,523 shares repurchased from 
American Express.  As a result, the Company has the authorization to repurchase an additional 1,247,477 shares. 

At December 31, 2004, 20 million shares of preferred stock were authorized and were designated as Series A 

Junior Participating Preferred Stock that is reserved for issuance on exercise of preferred stock purchase rights under 
Administaff’s Share Purchase Rights Plan (the “Rights Plan”).  Each issued share of the Company’s common stock has  

F-23 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

one-half of a preferred stock purchase right attached to it.  No preferred shares have been issued and the rights are not 
currently exercisable.  The Rights Plan expires on February 9, 2008. 

9.  Employee Incentive Plans 

The Administaff, Inc. 1997 Incentive Plan, as amended, and the 2001 Incentive Plan (collectively, the 
“Incentive Plans”) provide for options and other stock-based awards that may be granted to eligible employees and non-
employee directors of the Company or its subsidiaries.  An aggregate of 4,465,914 shares of common stock of the 
Company are authorized to be issued under the Incentive Plans.  At December 31, 2004, 177,510 and 360,830 shares of 
common stock were available for future grants under the 1997 and 2001 Incentive Plans, respectively.  All awards 
previously granted to employees under the Incentive Plan have been stock options, primarily intended to qualify as 
“incentive stock options” within the meaning of Section 422 of the Internal Revenue Code (the “Code”).  The Incentive 
Plans also permit stock awards, phantom stock awards, stock appreciation rights, performance units, other stock-based 
awards and cash awards, all of which may or may not be subject to the achievement of one or more performance 
objectives.  The purposes of the Incentive Plans generally are to retain and attract persons of training, experience and 
ability to serve as employees of the Company and its subsidiaries and to serve as non-employee directors of the 
Company, to encourage the sense of proprietorship of such persons and to stimulate the active interest of such persons in 
the development and financial success of the Company and its subsidiaries.  The Incentive Plans are administered by the 
Compensation Committee of the Board of Directors (the “Committee”).  The Committee has the power to determine 
which eligible employees will receive awards, the timing and manner of the grant of such awards, the exercise price of 
stock options (which may not be less than market value on the date of grant), the number of shares and all of the terms 
of the awards.  The Board has granted limited authority to the Chief Executive Officer of the Company regarding the 
granting of stock options to employees who are not officers.  The Company may at any time amend or terminate the 
Incentive Plans.  However, no amendment that would impair the rights of any participant, with respect to outstanding 
grants, can be made without the participant’s prior consent.  Stockholder approval of amendments to the Incentive Plans 
is necessary only when required by applicable law or stock exchange rules. 

The Administaff Nonqualified Stock Option Plan (the “Nonqualified Plan”) provides for options to purchase 

shares of the Company’s common stock that may be granted to employees who are not officers.  An aggregate of 
3,600,000 shares of common stock of the Company are authorized to be issued under the Nonqualified Plan.  At 
December 31, 2004, 511,916 shares of common stock were available for future grants under the Nonqualified Plan.  The 
purpose of the Nonqualified Plan is similar to that of the Incentive Plans.  The Nonqualified Plan is administered by the 
Chief Executive Officer of the Company (the “CEO”).  The CEO has the power to determine which eligible employees 
will receive stock option rights, the timing and manner of the grant of such rights, the exercise price (which may not be 
less than market value on the grant date), the number of shares and all of the terms of the options.  The Committee may 
at any time terminate or amend the Nonqualified Plan, provided that no such amendment may adversely affect the rights 
of optionees with regard to outstanding options. 

F-24 

 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

The following summarizes stock option activity and related information: 

2004 

Weighted 
Average 
Exercise 
  Price 

Year ended December 31, 
2003 

Weighted 
Average 
Exercise 
  Price 

Shares 

2002 

Weighted 
Average 
Exercise 
  Price   

Shares 

(in thousands, except per share amounts) 

$  18.56 
13.69 
7.96 
19.38 
$  17.98 
$  20.66 

$ 

9.79  

4,986 
594 
(114) 
  (427) 
  5,039 
  3,242 

$  19.77 
7.70 
7.73 
20.53 
$  18.56 
$  21.55 

$ 

5.54 

4,276 
1,117 
(59) 
  (348) 
  4,986 
  2,454 

$  21.99 
12.25 
12.59 
23.15 
$  19.77 
$  20.44 

$ 

8.48 

Shares 

5,039 
861 
(127) 
  (351) 
  5,422 
  3,567 

Outstanding – beginning of year 
  Granted 
  Exercised 
  Cancelled 
Outstanding – end of year 
Exercisable – end of year 
Weighted average fair value of 
options granted during year 

The following summarizes information related to stock options outstanding at December 31, 2004: 

Range of Exercise Prices 

Shares 

Options Outstanding  
Weighted Average  Weighted 
Average 
Exercise 
  Price   
(share amounts in thousands) 

Remaining 
Contractual 
Life (Years)  

  Remaining 
Contractual   
  Shares    Life (Years)  

Options Exercisable 
  Weighted Average  Weighted 

$ 4.02 
to  $10.00 
$10.00   to  $15.00 
to  $20.00 
$15.00 
to  $30.00 
$20.00 
$30.00 
to  $43.69 
Total 

1,336 
1,165 
1,696 
601 
  624 
  5,422 

6.4 
7.9 
6.1 
6.4 
  5.7   
  6.6   

$ 

7.15 
12.96 
18.34 
24.15 
43.58 
$  17.98 

778 
333 
1,423 
412 
621 
  3,567 

5.0 
5.4 
5.6 
6.2 
5.7 
  5.5   

Average 

Exercise 
  Price 

$ 

7.44 
13.36 
18.57 
24.20 
43.61 
$  20.66 

10.  Earnings (Loss) Per Share 

The numerator used in the calculations of both basic and diluted net income (loss) per share for all periods 

presented was net income (loss).  The denominator for each period presented was determined as follows: 

  Year ended December 31, 
2004 

2002 

2003 
(in thousands) 

Denominator: 

Basic - weighted average shares outstanding .......................................  
Effect of dilutive securities: 

26,096 

26,821 

27,890 

     Common stock options - treasury stock method .............................  

  763 

  432 

  — 

Diluted - weighted average shares outstanding 

 plus effect of dilutive securities .....................................................  

26,859 

27,253 

27,890 

F-25 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Options and warrants to purchase 4,148,000, 5,866,000 and 7,327,000 shares of common stock were not 
included in the diluted net income (loss) per share calculation for 2004, 2003 and 2002, respectively, because their 
inclusion would have been anti-dilutive. 

11.  Leases 

The Company leases various office facilities, furniture, equipment and vehicles under capital and operating 

lease arrangements, some of which contain rent escalation clauses.  Most of the leases contain purchase and/or 
renewal options at fair market and fair rental value, respectively.  Rental expense relating to all operating leases was 
$9,700,000, $8,179,000 and $10,222,000 in 2004, 2003 and 2002, respectively.  At December 31, 2004, future 
minimum rental payments under noncancelable operating and capital leases are as follows (in thousands): 

2005...........................................................................   
2006...........................................................................   
2007...........................................................................  
2008...........................................................................  
2009...........................................................................  
Thereafter ..................................................................  
Total minimum lease payments .................................  
Less amount representing interest .............................  
Total present value of minimum payments................  
Less current portion...................................................  
Long-term capital lease obligations...........................  

Operating 
Leases 

$  9,395 
8,984 
8,162 
6,323 
5,097 
   12,813 
$ 50,774 

Capital 
Leases 

$  695 
695 
695 
695 
554 
  — 
$  3,334 
541 
  2,793 
502 
$  2,291 

12.  Commitments and Contingencies 

The Company enters into non-cancelable fixed purchase and service obligations in the ordinary course of 

business.  These arrangements primarily consist of software service contracts and advertising commitments.  At 
December 31, 2004, future non-cancelable purchase and service obligations greater than $100,000 were as follows (in 
thousands): 

2005...........................................................................  
2006...........................................................................  
2007...........................................................................  
2008...........................................................................  
2009...........................................................................  
Thereafter ..................................................................  
Total obligations.............................................  

$  5,098 
4,334 
1,303 
290 
190 
530 
$ 11,745 

The Company is a defendant in various lawsuits and claims arising in the normal course of business.  

Management believes it has valid defenses in these cases and is defending them vigorously.  While the results of 
litigation cannot be predicted with certainty, except as set forth below, management believes the final outcome of such 
litigation will not have a material adverse effect on the Company’s financial position or results of operations. 

F-26 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Aetna Healthcare Litigation 

On November 5, 2001, the Company filed a lawsuit against Aetna Life Insurance Company (“Aetna”).  The 

Company alleged, among other things, that during the third quarter of 2001, Aetna breached its contract with the 
Company.  Aetna filed a counterclaim alleging, among other things, that the Company breached its contractual 
obligations to Aetna.  On October 30, 2003, a jury returned a verdict in favor of the Company, awarding the Company 
$15.5 million in compensatory damages.  On November 7, 2003, the court entered a final judgment in favor of 
Administaff in the amount of $15.5 million, with post judgment interest at a rate of 1.3% per annum.  On December 10, 
2003, the court granted Aetna’s motion to reduce the judgment to $10.6 million.  Aetna subsequently filed its notice to 
appeal the judgment and other rulings of the trial court. 

During the first quarter of 2004, the Company and Aetna executed a settlement agreement.  Under the terms of the 

agreement, Aetna paid $8.25 million to the Company and both parties released all claims and agreed to dismiss all court 
proceedings.  The settlement is recorded in other income in the Company’s 2004 Consolidated Statements of Operations.  
This matter has now been concluded. 

Class Action Litigation 

On June 13, 2003, a class action lawsuit was filed against the Company in the United States District Court for 

the Southern District of Texas on behalf of purchasers of the Company’s common stock alleging violations of the 
federal securities laws.  After that date, six similar class actions were filed against the Company in that court.  Those 
lawsuits also named as defendants certain of the Company’s officers and directors.  Those lawsuits generally allege that 
the Company and certain of its officers and directors made false and misleading statements or failed to make adequate 
disclosures concerning, among other things:  (i) the Company’s pricing and billing systems with respect to recalibrating 
pricing for clients that experienced a decline in average payroll cost per worksite employee; (ii) the matching of price 
and cost for health insurance on new and renewing client contracts; and (iii) the Company’s former method of reporting 
worksite employee payroll costs as revenue.  The complaints sought unspecified damages, among other remedies.  On 
March 31, 2004, the court entered an order consolidating all of the cases and appointing Carpenters Pension Trust for 
South California as “lead plaintiff” and Lerach Coughlin Stoia Geller Rudman & Robbins LLP as “lead counsel.”  The 
lead plaintiff alleges that its losses are $352,000, although the alleged damages of the purported class have not been 
specified.   

In May 2004, the lead plaintiff filed its Consolidated Complaint, which amended and consolidated the seven 
previously filed cases.  In the Consolidated Complaint, the lead plaintiff has essentially abandoned the allegations of 
fraud contained in the initial seven lawsuits.  Through the Consolidated Complaint, the lead plaintiff now generally 
asserts, among other things, that the Company and certain of its officers and directors fraudulently made false and 
misleading statements regarding the cost of its health plan during 2001 and 2002.  In June 2004, the Company filed a 
motion to dismiss the Consolidated Complaint.  The Company believes these claims are without merit and intends to 
vigorously defend this litigation.  As a result of the uncertainty regarding the outcome of this matter, no provision has 
been made in the accompanying consolidated financial statements. 

Reliance National Indemnity Co. Bankruptcy Liquidation and Related Litigation 

In October 2001, Reliance National Indemnity Co. (“Reliance”), a former workers’ compensation insurance 

carrier of the Company, was forced into bankruptcy liquidation.  State laws regarding the handling of the open claims of 
liquidated insurance carriers vary.  Most states have established funds through guaranty associations to pay such 
remaining claims.  However, the guaranty associations in some states, including Texas, have asserted that state law 
returns the liability for open claims under policies with the liquidated insurance carrier to the Company.  In Texas, the 
Company disputed the right of the guaranty association to be reimbursed for such claims.   

F-27 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

On August 1, 2003, the Company filed a lawsuit against the Texas Property and Casualty Insurance Guaranty 

Association (“TPCIGA”) seeking a declaratory judgment that the Company is not required to reimburse TPCIGA for 
workers’ compensation benefits paid or to be paid by TPCIGA under the Company’s workers’ compensation policies 
with Reliance.  On August 15, 2003, TPCIGA filed its answer, denying the claims asserted by the Company as well as 
filing a counterclaim that TPCIGA is entitled to full reimbursement from the Company for workers’ compensation 
benefits paid or to be paid by TPCIGA under the Company’s workers’ compensation policies with Reliance.  
Administaff estimated that TPCIGA’s claim for reimbursement was approximately $6.8 million.  During the fourth 
quarter of 2003, the Company paid $1.1 million to settle the lawsuit, including TPCIGA’s claim for reimbursement.  
The cost of the settlement has been reported as a component of workers’ compensation expense in the Company’s 2003 
Consolidated Statement of Operations. 

The Company initially secured $1.8 million in insurance coverage to cover potential claims returned to the 

Company related to its Reliance policies.  Administaff submitted the TPCIGA settlement as a claim under the policy.  
The Company collected and recorded at $1.1 million reimbursement during the year ended December 31, 2004. As of 
December 31, 2004, there was no coverage remaining on the policy.  At December 31, 2004, the estimated outstanding 
claims under the Company’s former policies with Reliance totaled approximately $100,000.  The Company has accrued 
and recorded its estimate of the outstanding claims as of December 31, 2004.  It is possible that such losses could 
exceed the Company’s estimates, resulting in an increase to workers’ compensation expense, which would reduce net 
income. 

State Unemployment Taxes 

The Company records its state unemployment (“SUI”) tax expense based on taxable wages and tax rates 

assigned by each state.  State unemployment tax rates vary by state and are determined, in part, based on prior years’ 
compensation experience in each state.  Prior to the receipt of final tax rate notices, the Company estimates its 
expected SUI tax rate in those states for which tax rate notices have not yet been received.   

In December 2001, as a result of the 2001 corporate reorganization, the Company filed for a transfer of its 

reserve account with the Employment Development Department of the State of California (“EDD”).  The EDD 
approved the Company’s request for transfer of its reserve account in May 2002 and also notified the Company of its 
new contribution rates based upon the approved transfer.  In December 2003, the Company received a Notice of 
Duplicate Accounts and Notification of Assessment (“Notice”) from the Employment Development Department of 
the State of California (“EDD”).  The Notice stated that the EDD was collapsing the accounts of the Company’s 
subsidiaries into the account of the entity with the highest unemployment tax rate.  The Notice also retroactively 
imposed the higher unemployment insurance rate on all the Company’s California employees for 2003, resulting in 
an assessment of $5.6 million.  In January 2004, the Company filed a petition with an administrative law judge of the 
California Unemployment Insurance Appeals Board (“ALJ”) to protest the Notice.  Pending a resolution of its 
protest, in the fourth quarter of 2003 the Company accrued and recorded at the higher assessed rate for all of 2003.   

In June 2004, the Company agreed to settle its dispute with the EDD for $3.3 million (“Settlement”).  Based 

upon receipt of written acknowledgement of this agreement, the Company reduced its accrued payroll tax liability 
and payroll tax expense by $2.3 million during the quarter ended June 30, 2004.  The Settlement was subject to the 
final approval by EDD’s legal department, the California Attorney General’s office and the ALJ.  In October 2004, 
the legal department of the EDD verbally indicated they considered the previously agreed-upon settlement amount 
to be insufficient and suggested a settlement amount of $5.2 million.  The Company and the State of California 
continued discussions, but in February 2005, the Company was notified that the EDD had rejected the Company’s 
settlement offer and that the matter will proceed with the appeals process with the ALJ.  If the outcome of the 
appeals process is unfavorable and the company is assessed additional interest and penalties, the Company may 
recognize an increase in its payroll tax expense in a future period.  Conversely, if the outcome of the appeals  

F-28 

 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

process is favorable to the Company, the Company may recognize a decrease in its payroll tax expense in a future 
period.   

13.  Quarterly Financial Data (Unaudited) 

Quarter ended 

March 31 

June 30 

Sept. 30 

Dec. 31 

(in thousands, except per share amounts) 

Year ended December 31, 2004: 

Revenues................................................. 
Gross profit............................................. 
Operating income ................................... 
Net income.............................................. 
Basic net income per share ..................... 
Diluted net income per share .................. 

$ 252,047 
50,034 
7,166 
9,238 (1) 
0.35 
0.33 

$ 232,892 
48,545 
4,499 
2,811 
0.11  
0.10  

$ 235,865 
47,672 
5,091 
3,612 
0.14 
0.14 

$ 248,723 
51,443 
5,375 
3,549 
0.14 
0.14 

Year ended December 31, 2003: 

Revenues................................................. 
Gross profit............................................. 
Operating income (loss).......................... 
Net income (loss).................................... 
Basic net income (loss) per share ........... 
Diluted net income (loss) per share ........ 

$ 225,520 
35,981 
(6,568) 
(4,361) 
(0.16) 
(0.16) 

$ 219,226 
46,822 
2,747 
1,713 
0.06 
0.06 

$ 217,849 
56,578 
13,778 
7,476 
0.28 
0.28 

$ 228,264 
57,724 
14,317 
8,036 
0.30 
0.29 

Year ended December 31, 2002: 

Revenues................................................. 
Gross profit............................................. 
Operating income (loss).......................... 
Net income (loss).................................... 
Basic net income (loss) per share ........... 
Diluted net income (loss) per share ........ 

$ 195,958 
30,453 
(9,651) 
(5,704) 
(0.20) 
(0.20) 

$ 204,966 
36,377 
(5,393) 
(3,164) 
(0.11) 
(0.11) 

$ 218,069 
46,746 
6,489 
3,779 
0.14 
0.14 

$ 229,423   
52,214 
8,622 
1,008 
0.04 
0.04 

(1) Includes $8.25 million ($5.2 million after taxes) related to the legal settlement with Aetna.  See Note 12. 

14.  Subsequent Events 

On February 4, 2005, the board of directors declared a quarterly dividend of $0.07 per share of common 

stock to holders of record on March 7, 2005.  The dividend will be paid on April 1, 2005. 

On February 1, 2005, the compensation committee of the board of directors approved accelerated vesting of 

all unvested stock options that have an exercise price greater than the Company’s January 31, 2005 closing market 
price of $14.59.  This accelerated vesting will affect approximately 733,000 common stock options with a weighted 
average exercise price of $18.09.  The primary purpose of the accelerated vesting is to eliminate future compensation 
expense the Company would otherwise recognize in its income statement with respect to these accelerated options 
subsequent to the July 1, 2005 effective date of FASB Statement No. 123(R).  The estimated maximum future 
expense that is eliminated is approximately $5.9 million, including $1.5 million in 2005.   

F-29 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADMINISTAFF, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

On February 1, 2005, the compensation committee approved a grant of 302,000 restricted common shares 
to certain employees and officers of the Company pursuant to the Company’s 2001 Incentive Plan.  The restricted 
common shares have a fair value of $14.86 per share and vest over three years.  Restricted common shares, under 
fixed accounting, are generally measured at fair value on the date of grant based on the number of shares granted and 
the quoted price of the common stock.  Such value is recognized as compensation expense over the corresponding 
vesting period. 

F-30 

GAAP to Non-GAAP Reconciliation 

2004 

Year ended December 31,
2002 

2003 

Total

Net income (loss) from continuing operations (GAAP) 

$  19,210 

$  14,985 

$  (2,921) 

$  31,274 

Interest expense 

Income tax expense  

Depreciation and amortization 

EBITDA 

  2,093 

  11,526 

  17,514 

  2,176 

  9,485 

  20,759 

437 

  1,241 

  21,297 

  4,706 

  22,252 

  59,570

$  50,343 

$  47,405 

$  20,054 

$ 117,802

EBITDA represents net income from continuing operations, which is computed in accordance with generally accepted 
accounting principles (“GAAP”), plus interest expense, income tax expense, depreciation and amortization expense. 
Administaff management believes EBITDA is often a useful measure of the Company’s operating performance,  
as it allows for additional analysis of the Company’s operating results separate from the impact of taxes, capital  
and financing transactions on earnings.

EBITDA is not a financial measure prepared in accordance with GAAP and may be different from similar measures 
used by other companies. EBITDA should not be considered as a substitute for, or superior to, measures of financial 
performance prepared in accordance with GAAP. Administaff includes EBITDA in this report because the Company 
believes it is useful to investors in allowing for greater transparency related to the Company’s operating performance 
during the periods presented. Investors are encouraged to review the reconciliation of the non-GAAP financial mea-
sures used in this report to the most directly comparable GAAP financial measures as provided in the tables above.

 
 
Officers

Paul J. Sarvadi
Chairman and Chief Executive Officer

Richard G. Rawson
President

A. Steve Arizpe 
Executive Vice President, Client Services 
and Chief Operating Officer

Jay E. Mincks
Executive Vice President, Sales and Marketing

John H. Spurgin, II
Senior Vice President, Legal,
General Counsel and Secretary

Douglas S. Sharp
Vice President, Finance,
Chief Financial Officer and Treasurer

Corporate Information

Corporate Headquarters 
19001 Crescent Springs Drive
Kingwood, Texas 77339-3802
281-358-8986 

Sales Department
800-465-3800

Web Site
www.administaff.com

Independent Auditors
Ernst & Young LLP
5 Houston Center
1401 McKinney, Suite 1200
Houston, Texas 77010 

Legal Counsel
Baker Botts L.L.P.
One Shell Plaza
910 Louisiana
Houston, Texas 77002-4995

Board of Directors
Members of the Board of Directors can be contacted at 
directors@administaff.com.

Certifications
The Company has filed the required certifications under Section 302 
of the Sarbanes-Oxley Act of 2002 as Exhibits 31.1 and 31.2 to our 
Annual Report on Form 10-K for the year ended December 31, 2004. 
After the 2005 Annual Meeting of Stockholders, the Company intends 
to file with the New York Stock Exchange the CEO certification regard-
ing its compliance with the NYSE’s corporate governance listing stan-
dards as required by Rule 303A .12. Last year, the Company filed this 
CEO certification with the NYSE on May 24, 2004.

Gregory R. Clouse
Vice President, Service Operations

Roger L. Gaskamp
Vice President, Client Selection and Pricing

Jeff  W. Hutcheon
Vice President, Marketing, Research and Development

Samuel G. Larson
Vice President, Enterprise and Technology Solutions

Randall H. McCollum
Vice President, Strategic Alliances

John F. Orth
Vice President, Sales Development

Stock Transfer Agent
Mellon Investor Services LLC
Overpeck Center
85 Challenger Road
Ridgefield Park, New Jersey 07660-2108
866-229-4421

TDD for Hearing Impaired: 800-231-5469
Foreign Shareholders: 201-329-8660
TDD Foreign Shareholders: 201-329-8354
Web Site: www.melloninvestor.com/isd 

Common Stock 
Administaff, Inc.’s common stock is traded on the New York 
Stock Exchange under the symbol “ASF”.

Annual Meeting
Administaff, Inc.’s Annual Meeting of Shareholders will be held at 
4 p.m. CDT on Thursday, May 5, 2005, at the Company’s corporate 
headquarters, Centre I in the Auditorium, located at 22900 Highway 
59N (Eastex Freeway), Kingwood, Texas 77339.

Investor Relations
Shareholders are encouraged to contact the Company with questions 
or requests for information. Copies of the Company’s Annual Report 
on Form 10-K as filed with the Securities and Exchange Commission 
are available without charge upon written request. 

Inquiries should be directed to:

Investor Relations Administrator
Administaff, Inc.
19001 Crescent Springs Drive
Kingwood, Texas 77339-3802
281-348-3987

A Personnel Management SystemSM
for America’s best small businesses.

Administaff’s eight-point Personnel Management SystemSM provides a comprehensive 
human resources solution that enables business owners to be more systematic and 
strategic about the role that people play in the success of a company. With Administaff 
managing the “business of employment,” growth-minded entrepreneurs and employees 
are free to focus on the “business of business.” 

RECRUITING & SELECTION
Find and hire the highest-quality 
employees possible. 

(cid:127) Job Descriptions 
(cid:127)  Resume Review & Interviewing 
(cid:127)  Salary Planning & Administration 
(cid:127) Classified Advertising Coordination
(cid:127) Background Checks 
(cid:127) Pre-Employment Testing 
(cid:127) Drug Testing
(cid:127) Outplacement

PERFORMANCE MANAGEMENT 
Increase employee productivity 
by improving individual and 
group performance. 

(cid:127)  Performance Measurement 

& Review 

(cid:127)  Compensation & 
Incentive Plans 

(cid:127) Employee Relations 
(cid:127) Supervisor Training 
(cid:127) Conflict Resolution 
(cid:127) Job Design

GOVERNMENT COMPLIANCE
Keep pace with changing regulations 
to reduce or eliminate fines 
and penalties. 

OWNER SUPPORT
Achieve a more secure future 
through forward-focused 
resources that help create value. 

(cid:127) Government Reporting 
  & Agency Interface 
(cid:127)  Unemployment Claims Management 
(cid:127) Wage Claims & Audits 
(cid:127)  OSHA, EEOC, DOL, ADA, 

FMLA, FLSA, Title VII & More

BENEFITS MANAGEMENT
Gain one of the best benefits 
values in the marketplace for 
employee retention. 

(cid:127)  Health Care, Dental & Vision Plans 
(cid:127)  Employee Assistance Program 
(cid:127) Retirement Services 
(cid:127) Basic & Voluntary Disability Coverage 
(cid:127)  Basic & Voluntary Life Insurance 
(cid:127)  Basic & Voluntary Personal 

(cid:127) Personnel Consulting 
(cid:127) Employee Communications 
(cid:127)  Employee Service CenterSM 
(cid:127) My MarketPlaceSM
(cid:127) Best2Best® Client Network

TRAINING & DEVELOPMENT
Become more productive and 
profitable with a professional 
development program 
for employees. 

(cid:127)  Needs Analysis 
(cid:127)  Curriculum Development
(cid:127)  Training Programs 
(cid:127)  Certified Provider of 

Continuing Education Units

(cid:127) Online Courses

Accident Insurance 
(cid:127) Adoption Assistance 
(cid:127) Credit Union 
(cid:127) Educational Assistance
(cid:127)  Health Care Flexible 

Spending Account Plan

EMPLOYER LIABILITY 
MANAGEMENT 
Manage employer obligations 
more effectively with lower 
risk and reduced liability. 

(cid:127)  Workers’ Compensation 

Coverage & Claims Resolution 

(cid:127)  Employment Practices 

Liability Insurance 

(cid:127)  Safety Review & Policy Development 
(cid:127)  Unemployment Claims Management 
(cid:127) Conflict Resolution 
(cid:127) Employee Handbooks 
(cid:127)  Personnel Guide, Forms & Policies 
(cid:127) Terminations Support

EMPLOYMENT ADMINISTRATION
Reduce the burden of employee-
related paperwork by sharing it 
with Administaff.

(cid:127) Payroll Processing
(cid:127) Payroll Tax Filing 
(cid:127) FICA, FUTA, SUTA 
(cid:127) Garnishments 
(cid:127) Quarterly Reports 
(cid:127)  HR Management Reports 
(cid:127) Direct Deposit 
(cid:127) W-2s & W-4s 
(cid:127) Employment Verification 

Administaff is good for small business.

10 | Administaff

Company Profile

Financial Highlights

With 2004 revenues of $969.5 million, Administaff is the nation’s leading Professional 
Employer Organization (PEO), serving as an outsourced human resources department  
for small and medium-sized businesses throughout the United States. At year-end 2004, 
Administaff had more than 4,600 client companies, 81,000 worksite employees and  
1,300 corporate employees. The Company also had four client service centers and  
38 sales offices in 21 major markets.

Administaff ’s common stock is listed on the New York Stock Exchange and traded under 
the symbol “ASF.” Headquartered in Houston, Texas, the Company is accredited by the 
Employer Services Assurance Corporation and is an active member of the National 
Association of Professional Employer Organizations.

(in thousands, except per share amounts and statistical data) 

2004 

2003 

2002 

2001 

2000

Year ended December 31,

Income Statement Data:  
Revenues(1) 
Gross profit 

Operating income  
Net income (loss) from continuing operations(4) 
Net loss from discontinued operations 

$ 969,527 

$ 890,859 

$ 848,416 

$ 720,219 

$ 598,291 

 197,694 

  22,131 

  19,210 

 197,105 

  24,274 

  14,985 

 165,790 

67 

  (2,921) 

– 

  (2,121) 

  (1,160) 

 165,015 

  18,539 

  10,357 

– 

 138,534 

  22,234 

  16,900 

–

Net income (loss)(4) 

  19,210 

  12,864 

  (4,081) 

  10,357 

  16,900

Diluted net income (loss) per share from 
  continuing operations(2)(4) 

$ 

0.72 

$ 

0.55 

$ 

(0.11) 

$ 

0.36 

$ 

0.58 

Balance Sheet Data:  

Working capital 

Total assets 

Total debt 

Total stockholders’ equity 

Statistical Data:  

$  47,500 

$  56,032 

$  41,238 

$  36,609 

$  51,179 

 354,638 

  36,539 

 126,529 

 348,071 

  42,362 

 122,634 

 315,164 

  44,169 

 116,349 

 274,003 

  13,500 

 122,935 

 242,817 

– 

 105,510

Average number of worksite employees paid 
  per month during period 
Revenues per worksite employee per month(3) 
Gross profit per worksite employee per month 

Operating income per worksite employee per month 

  77,936 

  75,036 

  77,334 

  69,480 

  62,140

$  1,037 

$ 

$ 

211 

24 

$ 

$ 

$ 

989 

219 

27 

$ 

$ 

$ 

914 

179 

– 

$ 

$ 

$ 

864 

198 

22 

$ 

$ 

$ 

802 

186 

30

(1)  Gross billings of $5.377 billion, $4.829 billion, $4.857 billion, $4.373 billion and $3.708 billion less worksite  

employee payroll cost of $4.407 billion, $3.938 billion, $4.009 billion, $3.653 billion and $3.110 billion, respectively. 

(2) Adjusted to reflect the two-for-one split of the common stock effected on October 16, 2000.

(3)  Gross billings of $5,749, $5,363, $5,234, $5,245 and $4,973 per worksite employee per month less payroll  

cost of $4,712, $4,373, $4,320, $4,381 and $4,171 per worksite employee per month, respectively.

(4)  Includes $8.25 million ($5.2 million and $0.19 per share after taxes) in other income in 2004 related to a settlement  

of a legal matter. See Note 12 to the consolidated financial statements.

This Annual Report includes forward-looking statements within the meaning of the federal securities laws. You  
can identify such forward-looking statements by the words “are confident,” “expects,” “intends,” “plans,” “projects,” 
“believes,” “estimates,” “likely,” “goal,” “assume” and similar expressions. For information concerning important factors  
that could cause actual results to differ materially from those in such statements, see “Management’s Discussion and 
Analysis of Financial Condition and Results of Operations” in the Company’s Annual Report on Form 10-K.

Board of Directors

Michael W. Brown  | Independent Director  
Mr. Brown joined the Company as a director in 
November 1997, and he currently serves on the 
Finance, Risk Management and Audit Committee 
and on the Nominating and Corporate Governance 
Committee. A certified public accountant, he is the 
past Chairman of the NASDAQ Stock Market Board 
of Directors and a past governor of the National 
Association of Securities Dealers. Mr. Brown  

joined Microsoft Corporation in 1989 as its Treasurer and became its Chief 
Financial Officer in 1993. He served in that capacity until his retirement in 1997. 
Prior to joining Microsoft, Mr. Brown spent 18 years with Deloitte & Touche LLP.  
Mr. Brown also is a director of 360networks, FatKat, Inc. and ExchangeAdvantage, 
and is a member of the Thomas Weisel Partners Advisory Board, the University 
of Washington Business School Advisory Board and the Particle Economics 
Research Institute.

Jack M. Fields, Jr.  | Independent Director  
Mr. Fields joined the Company as a director in  
January 1997. He currently serves as Chairman  
of the Compensation Committee and is a member  
of the Nominating and Corporate Governance  
Committee. Mr. Fields served in the United States 
House of Representatives for 16 years prior to his 
retirement. During 1995 and 1996, he served as 
Chairman of the House Telecommunications and 
Finance Subcommittee, which has jurisdiction and oversight of the Federal 
Communications Commission and the Securities and Exchange Commission. 
Mr. Fields is Chief Executive Officer of Twenty-First Century Group in  
Washington, D.C., and serves on the Board of Directors for AIM Mutual  
Funds and the Discovery Channel – Global Education Fund.

Eli Jones | Independent Director  
Dr. Jones joined the Company as a director in April 
2004, and he currently serves on the Compensation 
Committee and on the Nominating and Corporate 
Governance Committee. He has been an Associate 
Professor of Marketing at the University of Houston 
since 2002 and was an Assistant Professor at  
the University of Houston from 1997 until 2002.  
Dr. Jones currently serves as the Executive Director 

of the Program for Excellence in Selling and the Sales Excellence Institute at 
the University of Houston. He also serves on the Board of Directors of Dovarri, 
a CRM company based in Houston, and on the editorial review boards of the 
Journal of Personal Selling and Sales Management and Industrial Marketing 
Management. Dr. Jones has conducted research and published articles on 
sales and sales management topics in major journals and has co-authored  
a sales textbook, Selling ASAP. Before becoming a professor, Dr. Jones  
worked in sales and sales management for three Fortune 100 companies – 
Quaker Oats, Nabisco and Frito-Lay. 

Paul S. Lattanzio  | Independent Director 
Mr. Lattanzio has been a director of the Company  
since 1995, and he currently serves on the Finance, 
Risk Management and Audit Committee and on the 
Nominating and Corporate Governance Committee. 
He joined Bear Stearns, Inc. in 2003 as a Senior 
Managing Director and head of Bear Growth Capital 
Partners, a private equity group. Mr. Lattanzio previ-
ously served as a Managing Director for TD Capital 

Communications Partners (f/k/a Toronto Dominion Capital), a venture capital 
investment firm, from 1999 until 2002; and he was a co-founder and Senior 
Managing Director of NMS Capital Management, LLC, a private equity fund 
affiliated with NationsBanc Montgomery Securities. Mr. Lattanzio also served  
in several positions with various affiliates of Bankers Trust New York Corpora-
tion, lastly as a Managing Director of BT Capital Partners, Inc. He also serves 
on the Board of Directors of Clintrak Pharmaceutical Services, LLC, Harlem 
Furniture and Avid Health, Inc.

Gregory E. Petsch  | Independent Director 
Mr. Petsch joined the Company as a director in 
October 2002. He currently serves as Chairman  
of the Nominating and Corporate Governance  
Committee and is a member of the Compensation 
Committee. He retired in 1999 from Compaq  
Computer Corporation, where he had held various 
positions since 1983, most recently as Senior Vice 
President of Worldwide Manufacturing and Quality 
since 1991. Prior to joining Compaq, he worked for 10 years at Texas Instru-
ments. In 1992, Mr. Petsch was voted Manufacturing Executive of the Year  
by Upside magazine, and from 1993 to 1995 he was nominated to the  
Who’s Who of Global Business Leaders. He is founder and President of 
Godsmoneyman Ministries and is a Board member of Culture Shapers.

Richard G. Rawson  | Management Director 
Mr. Rawson is Administaff’s President. Prior to  
his election as President in 2003, he served as 
Executive Vice President of Administration, Chief 
Financial Officer and Treasurer. He has served  
as a director of the Company since April 1989. 
Before joining the Company, Mr. Rawson served  
as a Senior Financial Officer and Controller for  
several companies in the manufacturing and  

seismic data processing industries. He has previously served the National 
Association of Professional Employer Organizations (NAPEO) as President 
(1999–2000), First Vice President, Second Vice President and Treasurer.  
In addition, he served as Chairman of the Accounting Practices Committee  
of NAPEO for five years.

Paul J. Sarvadi | Management Director 
Mr. Sarvadi is Chairman of the Board, Chief  
Executive Officer and a co-founder of Administaff. 
Prior to his election as Chairman in 2003, he served 
as Chief Executive Officer and President. He has 
served on Administaff’s Board since the Company’s 
inception in March 1986. Mr. Sarvadi has served as 
President of the National Association of Professional 
Employer Organizations (NAPEO) and was a mem-

ber of its Board of Directors for five years. Mr. Sarvadi serves on the Board  
of Trustees of the DePelchin Children’s Center in Houston. In 2001, he was  
named National Ernst & Young Entrepreneur Of The Year in the Service cate-
gory, and in 2004 he received the Conn Family Distinguished New Venture 
Leader Award from Mays Business School at Texas A&M University.

Austin P. Young  | Independent Director 
Mr. Young became a director of the Company  
in January 2003. He currently serves as Chairman  
of the Finance, Risk Management and Audit  
Committee and is a member of the Nominating  
and Corporate Governance Committee. He is a  
certified public accountant and served as Senior 
Vice President, Chief Financial Officer and Treasurer 
of CellStar Corporation from 1999 until his retire-

ment at year-end 2001. From 1996 to 1999, he served as Executive Vice Presi-
dent – Finance and Administration of Metamor Worldwide, Inc. Mr. Young also 
has served as Senior Vice President and Chief Financial Officer at American  
General Corporation, and he was a partner in the Houston and New York 
offices of KPMG Peat Marwick. He currently serves as Director and Chair- 
man of the Audit Committee of Tower Group, Inc.; Director and Chairman  
of the Audit Committee of Houston Zoo, Inc.; Chairman of the Houston Zoo 
Advisory Committee; Director and Treasurer of The Park People, Inc.; and 
Director of the Houston Fire Museum.

 
 
 
 
 
 
 
2004 Annual Report

Small business is good for America. 
Administaff is good for small business.SM

A
d
m
n

i

i
s
t
a
f
f
,

I
n
c
.

2
0
0
4
A
n
n
u
a
l

R
e
p
o
r
t

S
m
a

l
l

b
u
s
i

n
e
s
s

i
s

g
o
o
d

f
o
r

A
m
e
r
i

c
a

.

A
d
m
n

i

i
s
t
a
f
f

i
s

g
o
o
d

f
o
r

s
m
a

l
l

b
u
s
i

n
e
s
s
.S
M

19001 Crescent Springs Drive
Kingwood, Texas 77339-3802
www.administaff.com