Integrated Research Limited
Annual Report 2021

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I n t e g r a t e d R e s e a r c h A n n u a l R e p o r t 2 0 2 1 I n t e g r a t e d R e s e a r c h A n n u a l R e p o r t 2 0 2 1 Asia Pacifi c/Middle East/Africa Asia Pacifi c/Middle East/Africa Integrated Research Limited Integrated Research Limited Level 9, 100 Pacifi c Highway Level 9, 100 Pacifi c Highway North Sydney NSW 2060 North Sydney NSW 2060 Australia Australia T. +61 (2) 9966 1066 T. +61 (2) 9966 1066 E. info.ap@ir.com E. info.ap@ir.com United Kingdom & Ireland United Kingdom & Ireland Integrated Research UK Ltd Integrated Research UK Ltd The Atrium, Harefi eld Road The Atrium, Harefi eld Road Uxbridge, Middlesex Uxbridge, Middlesex UB8 1PH UB8 1PH United Kingdom United Kingdom T. +44 (0) 189 581 7800 T. +44 (0) 189 581 7800 E. info.europe@ir.com E. info.europe@ir.com Singapore Singapore Americas - West Coast Americas - West Coast Integrated Research (Singapore) Pte. Ltd. Integrated Research (Singapore) Pte. Ltd. Integrated Research, Inc. Integrated Research, Inc. Unit 14-03, Palais Renaissance Unit 14-03, Palais Renaissance 4700 S. Syracuse Street, Suite 1000 4700 S. Syracuse Street, Suite 1000 390 Orchard Road 390 Orchard Road Singapore 238871 Singapore 238871 T. +65 6813 0851 T. +65 6813 0851 E. info.ap@ir.com E. info.ap@ir.com Denver, CO 80237, USA Denver, CO 80237, USA T: +1 (303) 390 8700 T: +1 (303) 390 8700 F: +1 (303) 390 8777 F: +1 (303) 390 8777 E. info.usa@ir.com E. info.usa@ir.com ir.com ir.com Integrated Research Annual Report 2021 Integrated Research Annual Report 2021 ABN 76 003 588 449 ABN 76 003 588 449 Corporate directory Directors Peter Lloyd Independent Non-Executive Director and Chairman John Ruthven Managing Director and Chief Executive Offi cer Allan Brackin Independent Non-Executive Director Independent Non-Executive Director Garry Dinnie Anne Myers James Scott Independent Non-Executive Director Independent Non-Executive Director Company Secretary David Purdue Registered Offi ce Level 9, 100 Pacifi c Highway North Sydney NSW 2060 T. +61 (2) 9966 1066 Share Registry Computershare Solicitors Ashurst Level 11, 5 Martin Place Sydney NSW 2000 Bankers National Australia Bank Westpac Banking Corporation HSBC Bank Australia Securities Exchange Listing Australian Securities Exchange Code: IRI Country of Incorporation Integrated Research Limited, incorporated and domiciled in Australia, is a publicly listed company limited by shares. Notice of Annual General Meeting The 2021 Annual General Meeting of Integrated Research will be held on Wednesday, 24 November 2021. A formal Notice of Meeting will be released in October. This Annual Report is printed on Impress DM Matt. Impress DM is a FSC Certifi ed paper which is made from elemental chlorine free pulp derived from well-managed forests. It is manufactured by an EMAS and ISO 14001 certifi ed mill. 5056 Designed and Produced by RDA Creative www.rda.com.au Contents CEO’s report Chairman’s letter Financial highlights 2 4 6 9 10 2021 in IR 13 Directors’ report 27 Remuneration report (audited) About IR 39 Corporate governance statement 47 Financials 83 Directors’ declaration 84 90 Lead auditor’s independence declaration 91 93 Corporate directory Independent auditor’s report ASX additional information 1 Integrated Research and its controlled entities • Annual Report 2021 Financial highlights $78.5M Revenue $7.9M Profit Total revenue (AUD millions) Net profit after tax (AUD millions) Revenue from licence sales (AUD millions) 91.2 91.2 100.8 110.9 78.5 18.5 19.2 21.9 24.1 7.9 53.4 52.6 62.8 72.1 47.4 2017 2018 2019 2020 2021 2017 2018 2019 2020 2021 2017 2018 2019 2020 2021 2 2 Integrated Research and its controlled entities • Annual Report 2021 Integrated Research and its controlled entities • Annual Report 2021 R&D investment  10% New products  4 New customers  27 IN MILLIONS OF AUD (EXCEPT EARNINGS PER SHARE) Our customers Year ended 30 June 2021 2020 % Change Revenue from licence fees 47.4 72.1 -34%  Total revenue Net profit after tax Net assets 78.5 110.9 -29%  7.9 24.1 -67%  83.3 82.5 1%  Cash at balance date 12.1 9.7 25%  Americas revenue Europe revenue Asia Pacific revenue 54.5 75.8 -28%  12.2 17.5 -30%  11.8 17.7 -33%  Earnings per share (cents per share) 4.6 14.0 -67%  Year ended 30 June 2021 2020 % Change Americas revenue (USD) 40.8 50.3 -19%  Asia Pacific revenue (AUD) 11.8 17.7 -33%  Europe revenue (UK Sterling) 6.7 9.2 -27%  8/10 Top US Banks 8/10 Biggest Telcos 7/10 Top Fin Services Companies Globally 6/10 Top Automotive Companies Integrated Research and its controlled entities • Annual Report 2021 3 3 Integrated Research and its controlled entities • Annual Report 2021 Chairman’s letter To my fellow shareholders, On behalf of the Board, I would like to thank you for your continued support and commitment to Integrated Research Ltd. It is certainly appreciated by the board, management, and staff. I am pleased to present to you the annual report for the financial year ended 30 June 2021. A year of transformation and innovation in a time of continued global uncertainty as the COVID epidemic disrupts our personal and business lives. FY21 Performance There is no doubt FY21 was a difficult year. The Company achieved revenue for the year of $78.5 million which was a decrease of 29% over FY20 results. Licence sales for the year decreased by 34% to $47.4 million. After a very difficult and disappointing first half with revenues of $34.1 million and near breakeven profit, we were able to rebound in the second half to revenues of $44.4 million and a profit after tax of $7.8 million, resulting in a NPAT for the full year of $7.9 million, down by 67% on the previous year. Company performance was a result of an unpredictable global landscape, contributing to significant disruption of our customer buying patterns, and resulting in deferred purchases, longer sales cycles, and shorter contract terms especially in the first half. The strengthening of the Australian to US dollar exchange rate also had a negative impact on our results. Removing the effects of currency revaluation and currency translation would result in a revenue of $85.8 million and NPAT of $11.9 million for the full year. Our ability to react quickly to the changing business environment resulted in the improved second half performance. A renewed focus on customer-first strategies, amplification of new SaaS products, and execution of key strategic partnerships saw revenue increase by 30% and NPAT by 210% over H1. This marked improvement in second half performance is a testament to the dedication, flexibility and agility of the management and staff, and validation of the company’s strategic roadmap for FY22 and beyond. Importantly, moving forward we will transition to total contract value (TCV) and free cash as two primary operating metrics. New customers, New Products, New Markets FY21 saw major changes across the globe in how we work, embracing work from home, collaborative work technologies, and new operational paradigms. Cultural changes around cashless payments and online shopping have also influenced the market dynamics for our Transact product line. Key to our success is the ongoing development of our technologies to address these market changes, which will drive new customer growth, increase CLV (Customer Lifetime Value), and allow us to expand into new market segments. New customer acquisition is important to the sustained growth of any business, and critical to the success of IR’s strategy. In FY21 27 new logos were added across the Collaborate and Transact solution suites in key industry verticals including telcos, manufacturing, healthcare, banking, and logistics. We anticipate strong new customer growth in FY22 as our SaaS offering matures and more products are released. Our commitment to innovation, both through enhancements to our existing products and the development of new products is evident in our continued investment in R&D (Research & Development). Net spending on R&D was up 10% to $19.1 million. We were able to complete the next phase of Prognosis Cloud, our cloud-based processing platform, that is to be the basis of new SaaS based products and services. We were also able to release a total of four new products on this platform across Collaborate and Transact, with early sales wins and market interest proving a positive sign for the future. 4 Integrated Research and its controlled entities • Annual Report 2021 “Our ability to react quickly to the changing business environment resulted in the improved second half performance.” New functionality and enhancements to our existing on-premises solutions allow customers to choose a flexible operational environment that aligns with their own growth and digital transformation strategies. FY22 will see a continuing emphasis on product development as we build out our product roadmap to provide additional products and services to better serve our customers, and expand our market reach. Additional investment is also planned in the field sales and marketing divisions of the business to increase market awareness and drive demand for our products and services. Board During FY21 we welcomed two new board members as part of our board refresh program - Allan Brackin and James Scott. Allan and James both bring a wealth of leadership experience in the technology sector and a fresh perspective to the Board. With strong backgrounds in business strategy, process re-engineering, and change management, their contributions will prove valuable as we transition the business. During FY22 we will be considering the addition of new directors as part of the ongoing board refresh program and succession planning strategy. During the year, Paul Brandling resigned as Chair. Paul had been Chair since mid-2019 after having spent three years as an independent non-exec director. And of course, I have the pleasure of stepping up to the role of Chairman after spending the last eleven years as a non-executive independent director at IR. Dividend The board did not declare a dividend for the full year, opting to preserve cash. This will fund the initiatives that support our company transition strategy for FY22, driving growth and strengthening the Company’s future position. Acknowledgements On behalf of the board, I would like to acknowledge the contribution of our team under the leadership of John Ruthven. This past year has been difficult for all employees, as they have transitioned to a work from home model. The professionalism and dedication shown by the whole team has been outstanding. The health and safety of employees is a key priority for the Board, and our commitment to providing a safe working environment for all staff is ongoing. Thanks to our customers for their continued support of IR. We remain committed to continuous innovation, product expansion, and providing industry leading solutions to ensure the performance of their business-critical systems both now and in the future. Thank you also to my fellow Non-Executive Directors Allan Brackin, Garry Dinnie, Anne Myers and James Scott. Your experience, opinions, commitment, and counsel have been invaluable over the past months. I would also like to thank Paul Brandling our former Chair, for paving the way and providing such a strong example to follow. Once again, I would like to thank our valued shareholders for your ongoing support. The Board remains confident in IR’s prospects and looks forward to sharing in future successes with you. Peter Lloyd Chairman 5 Integrated Research and its controlled entities • Annual Report 2021 CEO’s report Dear Shareholders, IR is a company in transformation. We are making good progress on our customer and innovation led multi-year program and are confident this growth strategy will result in higher quality subscription revenues. FY22 is an important year in this evolution as we transition the business model to ARR (annual recurring revenue) and reframe our primary operating metrics to TCV (total contract value) and free cash. Innovation, execution, and scale FY21 was a year of innovation. We rebranded the product lines to Collaborate, Transact and Infrastructure, to simplify our message to market. We released a number of new products on our SaaS platform, including solutions for Microsoft Teams, Zoom and Webex under the Collaborate product-line and Payment Analytics in the Transact product-line. We expanded the capabilities of the Prognosis platform, defining and developing three key platform components - Prognosis Server, Prognosis Cloud and Prognosis Edge - which will serve as the foundation for future innovation. The platform investment has been both significant and strategic, with over $12.0M in development costs to date. FY22 is a year focused on execution, in which we have revamped our GTM (go-to-market) and sales coverage model to support the change in our business model. Key to this is the implementation of a ‘focus’ account territory model, divided into new and existing customers, and the introduction of a global customer success team. This customer-led change is critical to improving retention and maximizing satisfaction, with the objective of achieving growth with existing customers and tripling the TCV contribution from new customers. As we move further out, FY23 and beyond is focused on scale, leveraging the foundational achievements of prior years. The business model will have transitioned to ARR, and we expect momentum with new products and new customers. Our ongoing innovation will provide opportunity for expansion into new segments like real-time and high-value payments, ‘rooms’ in the unified communications space, and extension of Prognosis Cloud and Prognosis Edge to support new and emerging customer use cases. Strategically we remain well-positioned for long-term growth, benefiting from structural market changes in remote working and cashless payments. We have delivered a rich portfolio of new products into the market and have a future product roadmap that positions us well to expand our total addressable market (TAM). FY21 in review The past fiscal year has been one of the most challenging in IR’s history. Externally, global social and economic factors created a level of caution in customer buying behaviour. Internally, our upfront revenue model came under pressure with the shortening of contract terms, down from 4 years to 3 years. In addition, we had to adapt to the loss of direct or F2F (face-to-face) customer engagement. The result of this was a disappointing first half. However, we were pleased to deliver a stronger second half in FY21, demonstrating some recovery from the first half disappointment. During the second half we worked a 4-point plan to improve performance, focusing on customer growth and retention, SaaS customer acquisition, product innovation, and transitioning the business model to subscription. The result was significant improvement in reported revenue and NPAT, and solid cash flow. For the full year revenues declined by 29% to $78.5 million driven by a shortfall in licence fees that are recognised upfront. NPAT was $7.9 million, with virtually all the profit coming in H2 after the near breakeven first half result. The annual result was driven by the fall in revenue and partly shielded by a reduction in operating expenses. Our contracts with customers are non-cancellable term-based agreements, which speaks to a fundamental strength of our business model. Cash receipts from customers was $78.8 million, down 18% with no debtor factoring. Operating cashflow was $21.1 million and the company remains in a positive net cash position. 6 Integrated Research and its controlled entities • Annual Report 2021 “Strategically we remain well-positioned for long-term growth, benefiting from structural market changes in remote working and cashless payments. ” Growth strategy A stronger finish at the end of the FY21 provide a solid foundation for the execution of IR’s growth strategy in the year ahead. IR’s TAM is $1.2B and is experiencing natural organic growth. The ongoing disruption of the payments market plays well into IR’s position and value proposition for Transact - monitoring and analytics of card transactions, with expanding support for real-time and high-value payments. The size of the market is significant, some 737 billion payment transactions globally in calendar year 2020 and growing at 11.5% CAGR to 2023 (Capgemini, World Payments Report). The future of work is complex and continuing to evolve, as organisations set their course for how and where their workforces and customers will engage. Whatever an organisation’s strategy, ‘hybrid work’ is here to stay, and success will rely on their ability to support complex UC and collaboration environments to provide a reliable and rich user experience. Gartner sizes the Unified Communications market as 550 million users of which 185 million are the higher value more sophisticated conferencing users. This segment saw significant growth in 2020 with solid mid to high single digit growth projected out to 2025. To capture these growing markets, we offer solutions that deliver deep domain data, to a broad set of customers, with increasing intelligence in the products. We think of it across three vectors - deep, smart and wide. • Deep is about domain data, leveraging our know-how for extracting meaningful information from critical systems and surfacing it, and extending our reach using the Prognosis Intelligent Edge • Smart is about evolving our platforms to leverage newer technology like ML and AI, to solve higher value problems and emerging complex use cases • Wide is about extending the platform with an open API interface, surfacing more data, and expanding beyond traditional IT Operations. It opens up the platform to democratize value creation in the medium term. We are executing a plan to grow higher quality, SaaS based subscription revenues. We take confidence from the better FY21 second half results as well as a solid balance sheet. Our innovation agenda is driving new products and an extension of our value proposition, that in turn expands our TAM. This is underpinned by the long-term growth trends of remote working and cashless payments, that further reinforces IR’s value proposition. Thank you In closing, I would like to call attention to the talented IR team around the globe and highlight their hard work, dedication and resilience that brought us through a difficult year. The Company appreciates the ongoing commitment from our customers and shareholders, and we look forward to a strong FY22. Regards John Ruthven CEO 7 Integrated Research and its controlled entities • Annual Report 2021 88 Integrated Research and its controlled entities • Annual Report 2021 Integrated Research and its controlled entities • Annual Report 2021 About IR IR is the corporate brand name of Integrated Research Limited, the leading global provider of experience management solutions for business-critical technology environments. The modern world relies on a complex array of technologies to keep turning. IR’s aim is to simplify that complexity and enable their customers to create great experiences, insights, systems and connections, when it matters most. IR offers three key solution suites - Collaborate, Transact and Infrastructure - powered by the hybrid-cloud Prognosis platform. These solutions enable performance management, analytics, and business insights, and are used by many of the world’s largest organisations including major stock exchanges, banks and telecommunication companies, to keep their critical technologies running as they should. Our purpose is to create great when it matters most. collaborate transact infrastucture Analyse transaction data, deploy new technology with confidence and ensure a seamless payments experience to keep your card, high value and real-time payments business flowing. IR Transact simplifies the complexity of managing modern payments ecosystems, uncovering unparalleled insights and turning data into intelligence to help you optimize the commerce that connects our global economies. Access real-time insight into HPE Non-Stop environments to help manage IT performance, spot patterns in data, proactively prevent problems, and build a solid foundation for business-critical systems. IR Infrastructure provides the insight organizations need to make informed business decisions and ensure systems are running efficiently to optimize the mission-critical environments that connect our world. IR Collaborate offers enterprise grade performance management, testing solutions and analytics across voice, web, video and collaboration ecosystems. Whether your environment is on-premises, in the cloud, or hybrid, IR Collaborate simplifies the complexity of modern unified communication and collaboration environments, providing the insight you need to ensure your most essential business systems, provide a seamless experience and optimize the collaboration that connects your people. 9 Integrated Research and its controlled entities • Annual Report 2021 2021 in IR crush it own it team up Determination to succeed. 2021 was a year of product innovation, with a significant number of new products and enhancements delivered. We released support for three new Collaborate platforms (Microsoft Teams, Zoom, Cisco Webex), and delivered several unique product enhancements to differentiate IR from competitors and vendor tools. We released a beta version of the Transact High Value Real-Time Payments module, enhanced Business Insights Analytics for card payments, and support for new payment switch formats to allow us to further expand our reach. We extended the capabilities of the Prognosis platform, laying the groundwork for future capabilities. Ownership, responsibility, and recognition. The global events over the past 18 months have transformed the world in ways none of us could have imagined, fundamentally and irreversibly changing the markets in which we operate. IR acknowledges that in order to remain successful, organisations must achieve a level of flexibility that allows them to be agile. To that end, IR has embarked on a company-wide transformation - TransformIR - transitioning the business to be SaaS-ready, accelerating new customer acquisition and driving adoption. To team up is to collaborate. No man is an island, and neither is any company! IR teamed up with key strategic partners, building on existing relationships to accelerate innovation and expand reach. BT selected IR to monitor and manage user experience for Unified Communications delivered to multinational customers from BT’s new digital services platform. ACI Worldwide and IR also extended their partnership, with ACI selecting IR Transact’s payment analytics capabilities to enrich the insights available as part of the ACI Omni-Commerce solution. 10 Integrated Research and its controlled entities • Annual Report 2021 be human Have empathy, respect and compassion. While the global pandemic meant it wasn’t always easy to get out in the community, IR employees still took advantage of opportunities to participate in our Take2 volunteer program and dedicate their time to a range of deserving causes. Employees around the globe used their volunteer time to lend a helping hand at charities such as the Sargood Foundation, Eating Disorder Genetics Initiative, Smith Family, and a range of initiatives in their communities through their local churches, schools, and hospitals. have a laugh Find time to enjoy every day. Enduring uncertainty can be difficult to navigate. So, we made it a priority to focus on positivity in our workplace and find way to bring everyone together. We showcased the diversity of IR by celebrating various significant days including Lunar New Year, Australia Day, Thanksgiving, St Patrick’s Day, and Diwali. We made space for fun and wellbeing, hosting a variety of events like mental health talks, exercise classes, and trivia nights. 11 Integrated Research and its controlled entities • Annual Report 2021 1212 Integrated Research and its controlled entities • Annual Report 2021 Integrated Research and its controlled entities • Annual Report 2021 Directors’ report Contents 14 Review of operations 18 Outlook and strategy for 2022 20 Directors 24 Directors’ interests 25 Share options and performance rights 27 Remuneration report (audited) Integrated Research and its controlled entities • Annual Report 2021 13 13 Integrated Research and its controlled entities • Annual Report 2021 Directors’ report Annual revenue  29% Licence Fees  34% Annual after tax profit  67% $78.5M $47.4M $7.9M The Directors present their report together with the Financial Statements of Integrated Research Limited (“the consolidated entity”), being the Company and its controlled entities, for the year ended 30 June 2021 and the Auditor’s Report thereon. Review of operations and activities Principal activities Integrated Research Limited’s (the “Company” or “IR”) principal activities are the design, development, implementation and sale of systems and applications management computer software for business-critical computing, Unified Communication networks and Payment networks. Group overview Integrated Research has a long heritage of providing performance monitoring, diagnostics and management software solutions for business-critical computing environments. Since its establishment in 1988, the Company has provided its Prognosis products to a cross section of large organisations requiring high levels of computing performance and reliability. Prognosis is an integrated suite of monitoring and management software, designed to give an organisation’s management and technical personnel operational insight into and optimise the operation of their HP NonStop, distributed system servers, Unified Communications (“UC”), and Payment environments and the business applications that run on these platforms. Integrated Research has developed its Prognosis products around a fault-tolerant, highly distributed software architecture, designed to achieve high levels of functionality, scalability and reliability with a low total cost of ownership. Integrated Research services customers in more than 60 countries through direct sales offices in the USA, UK, Germany, Singapore and Australia, and via a global, channel-driven distribution network. Integrated Research’s customer base consists of many of the world’s largest organisations and includes major stock exchanges, banks, credit card companies, telecommunications carriers, technology companies, service providers and manufacturers. The Company generates its revenue from licence fees, recurring maintenance, testing solutions and professional services (formerly referred to as consulting). Revenue from the sale of licences where there are no post-delivery obligations is recognised at the date of the delivery. Revenue from maintenance contracts is recognised rateably over the service agreement. Revenue from professional services and testing solution services is recognised over the period the services are delivered. The Company has recently expanded its product offering to Software as a Service (“SaaS”) with the introduction of cloud-based solutions. SaaS revenues are classified as subscription fees and are recognised rateably over the delivery period. 14 Integrated Research and its controlled entities • Annual Report 2021Directors’ report Review and results of operations Overview The Company reported $7.9 million in profit after tax on revenue of $78.5 million. The Company achieved a positive momentum shift in the second half of the financial year across all product lines but was insufficient to drive growth over the prior year. The first half result was disappointing with revenue of $34.1 million and a near breakeven profit result of $131,000. The second half, by contrast, delivered revenue of $44.4 million and profit after tax of $7.8 million. The on-going global uncertainty around COVID-19 and other geo-political uncertainties saw typical sales cycles lengthen and some customers deferring purchasing decisions. Whilst these uncertainties remain, the stronger second half results would indicate they have lessened. The strengthening Australian dollar during the year had a negative impact on the results in two ways. Firstly, the revaluation of foreign currency denominated assets resulted in unrealised losses of $1.9 million for the year. Secondly, the translation of offshore revenues at higher exchange rates lowering reported revenues. In constant currency, revenue for the year would have been $85.8 million compared to the reported revenue of $78.5 million. Removing the effects from both currency revaluation and currency translation would have seen profit after tax of $11.9 million compared to the reported result of $7.9 million. Revenue Revenue for the year was $78.5 million, a decrease of 29% over 2020. Licence fees continue to be the largest revenue contributor. Licence fees decreased by 34% to $47.4 million. There are several factors for the decline in revenue. The pandemic had a significant impact on performance. The sales cadence was disrupted through limitations on travel, cancellation of trade shows and limited face to face meetings. The Company improved sales in the second half and has recently re-organised sales and marketing activities to better suit the changed landscape. Customer buying patterns were restrained during the first half through budget constraints and reduction in commitment periods. The Company’s maintenance retention rate for the year was 88% (2020: 93%). The number of new customers added over the 2021 financial year was 27 (2020: 38). The following table presents Company revenues for each of the relevant product groups: In thousands of AUD Collaborate Infrastructure Transact Professional services Total revenue 2021 44,000 15,874 10,243 8,376 78,493 2020 59,818 28,657 13,808 8,630 110,913 % Change (26%) (45%) (26%) (3%) (29%) Collaborate revenue declined 26% over the prior year to $44.0 million. Work-from-home became a necessity as a result of the pandemic and accelerated organisations take-up of cloud-based collaboration platforms whilst assessing their on-premise environment. This led to shorter contract terms, less capacity sales and in some situations non-renewal of IR’s on-premise solutions. The fast-tracked uptake of tools such as Microsoft Teams, Zoom, and Webex, in some cases gave little consideration to managing the performance of those platforms. During the 2021 financial year, the Company released cloud and hybrid solutions for each of these tools and have had some early wins, the largest with BT (British Telecom). Past this initial phase of implementations organisations more readily understand the mission-critical of collaboration solutions and the complexity of delivering a seamless user experience. Customers are now seeking to optimise their cloud and hybrid environments and IR’s solutions are tailored to meet their needs. Infrastructure revenues decreased by 45% to $15.9 million due to a cyclical downswing exacerbated by lower capacity sales. Licence transactions sold during the year were closed on a multi-year term basis with maturities ranging from three to five years. Transact revenue decreased by 26% over the prior year to $10.2 million. Lower renewals and capacity sales were the primary drivers for the decline. The Company executed a US$1.4 million agreement during the year for Payment Analytics, a new SaaS based solution. The revenue will be recognised on a subscription basis in future periods. 15 Integrated Research and its controlled entities • Annual Report 2021 The following table presents Company revenues for each of the relevant geographic segments in underlying natural currencies: Americas (USD’000) Asia Pacific (A$’000) Europe (£’000) 2021 40,798 11,817 6,713 2020 % Change 50,258 17,651 9,243 (19%) (33%) (27%) Regional performance was down globally for reasons outlined in previous paragraphs. Trading conditions were particularly difficult in the first half of the financial year with some improvement experienced in the second half. A combination of new products and re-organisation of sales and marketing activities is anticipated to drive growth in underlying performance. Expenses The following table presents the Company’s cost base compared to the preceding year: In thousands of AUD Research and development expenses Sales, professional services and marketing expenses General and administration expenses Total expenses 2021 19,101 43,378 6,235 68,714 2020 17,388 54,560 6,232 78,180 % Change 10% (20%) 0% (12%) Total expenses were down 12% to $68.7 million reflective of tight cost control during the pandemic. Total staff numbers finished the year at 240 (2020: 266). Gross spending on research and development expenditure represents 27% of total revenue (2020: 20%): 2021 21,255 (11,985) 9,831 19,101 27% 2021 $7,935 4.61c Nil N/A 10% 2020 22,518 (13,962) 8,832 17,388 20% 2020 $24,054 14.00c 7.25c 100% 29% % Change (6%) (14%) 11% 10% 2019 $21,851 12.72c 7.25c 100% 31% In thousands of AUD Gross research and development spending Capitalisation of development expenses Amortisation of capitalised expenses Net research and development expenses Gross spend as a % of revenue Shareholder returns Returns to shareholders were as follows: Net profit ($’000) Basic EPS Dividends per share Dividend franking percentage Return on equity 16 Integrated Research and its controlled entities • Annual Report 2021Directors’ report Financial position The following table presents key items from the consolidated statement of financial position: In thousands of AUD Assets Cash and cash equivalents (current) Trade and other receivables (current and non-current) Intangible assets (non-current) Liabilities Borrowings (non-current) Deferred Revenue Equity 2021 2020 12,149 79,511 29,962 9,744 87,252 29,052 6,658 16,387 5,000 22,323 83,342 82,522 The Company’s end of year cash position was $12.1 million with $6.7 million of borrowings with the end of year net cash position of $5.5 million (June 20: $4.7 million). The decrease in trade receivables was the result of lower sales during the year and the translation of US dollar denominated receivables at a higher exchange rate. The growth in intangible assets represents the investment in the Company’s next generation Prognosis Cloud platform and related cloud-based products. The platform is being amortised over a five-year period; the cloud-based products are being amortised over a three-year period. The decrease in deferred revenue is driven by three factors: 1) lower volume in sales; 2) shorter contract duration; and 3) translation of US dollar denominated receivables at a higher exchange rate. The consolidated statement of financial position presented at page 49 together with the accompanying notes provides further details. 17 Integrated Research and its controlled entities • Annual Report 2021 Outlook and Strategy for 2022 The global events over the past 18 months have transformed the world in ways none of us could have imagined. This prolonged, ongoing disruption has fundamentally and irreversibly changed the markets in which we operate, cementing new ways of working and living. Workforces have become increasingly disparate and remote, migrating away from permanent offices and toward a blended hybrid working model. The shift to, and growth of, cloud-based as-a-service (UCaaS and CCaaS1) platforms has accelerated. Services like Microsoft Teams, Zoom, and Cisco Webex continue to experience rapid, exponential growth. Transaction volumes have surged with the growing movement to cashless payments. New digital payment methods have flooded the market, driven by consumer demand for choice and flexibility in their purchasing options. Consumer buying behaviour is in flux, reflecting the enduring economic uncertainty brought about by the global pandemic. The need for seamless collaboration and transaction user experiences is more critical than ever. Reliance on these technologies around the world has increased, as has user expectation - these platforms and services “just need to work”, there is no margin for error. IR understands that delivering that seamless experience means the complexity our customers must deal with has grown exponentially. Our goal has always been to simplify complexity, by enabling mission critical monitoring, troubleshooting and business insights that our customers need to succeed. But more than that, IR aims to deliver innovation and flexibility as organisations around the world are tasked with navigating these uncertain times. To remain successful, organisations must achieve a level of flexibility that allows them to be agile as market dynamics shift in unpredictable ways, and continue to deliver great experiences, interactions and connections. With over 30 years of operation, IR understands this all too well and is well-positioned to help our customers navigate their accelerated digital transformations and simplify the complexity that seems to grow day-to-day. IR has embarked on a company-wide transformation, transitioning the business to be SaaS-ready, accelerating new customer acquisition and driving adoption. We see the transition as defined by three key phases: innovation, execution, and scale. 2021 was a year of product innovation, with a significant number of new products and enhancements delivered. Last year, we launched our revolutionary hybrid cloud Prognosis platform, built with state-of-the-art data collection, analysis, and visualization technologies, to facilitate the delivery of more comprehensive real-time insights from the vast amount of data collected by mission critical systems every day. In 2021, we extended the capabilities of the Prognosis Platform, porting Prognosis Edge to the Windows OS to enable us to support new payments switch types, build Direct Routing capabilities, and lay the groundwork for future Platform capabilities to be developed. We also added new security enhancements to the Prognosis Cloud and built a cloud alerting framework. In the Collaborate space, we released support for three new platforms (Microsoft Teams, Zoom, Cisco Webex), and delivered several unique product enhancements to differentiate IR from competitors and vendor tools, including EQ360 - a unique visualization of user experience, cloud alerting, Avaya SBC and Avaya SIP Session Manager. This innovation was a key factor in the closure of a significant strategic partnership with BT. IR was selected to monitor and manage user experience for Unified Communications delivered to multinational customers from BT’s new digital services platform, enabling end-to-end proactive experience and performance management. These key strategic partnerships, combined with significant product innovation and a renewed customer-centric focus saw IR bring on 24 new logos in the Collaborate space and build a strong new pipeline of opportunities to carry into 2022. In our Transact and Infrastructure product line, there was a strong 18 Integrated Research and its controlled entities • Annual Report 2021Directors’ report focus on refining product strategy in response to especially volatile market conditions. We identified three key areas with the biggest potential for growth: card, real-time and high value payments. Aligned to these focus areas, we released a number of product innovations, including a beta version of the High Value Real-Time Payments module and enhanced Business Insights Analytics for card payments, as well as support for new payment switch formats to allow us to further expand our reach. ACI Worldwide and IR also extended their partnership, with ACI selecting IR Transact’s payment analytics capabilities to enrich the insights available as part of the ACI Omni-Commerce solution. IR anticipates customers’ business priorities evolving over the next five years, with greater demand for deep payments insights related to a broader range of user types, in addition to traditional system monitoring products. We believe IR’s focus on developing and promoting analytics capabilities is the key to unlocking future value and growth in the payments space. 2022 will see further product innovation, while also accelerating the execution phase of our transformation. We will continue to develop our Prognosis hybrid cloud platform. We anticipate a rapid evolution of solutions, by building on the groundwork laid in 2021. The coming year will see a focus enabling machine learning outcomes, as well as supporting API level integrations and adding new data sources for Transact and Collaborate product portfolios. The outlook for the Collaborate solution suite is strong. In 2022 we expand on the foundation we have created. This product growth will serve to increase Collaborate’s depth of visibility, level of intelligence, and breadth of ecosystem, with customer focused added value. In line with market demand, Collaborate will focus on enhancing support and insight for on-premise telephony systems, PBXs and SBCs, on-premise corporate networks along with cloud UCaaS solutions, end users devices, networks, and rooms, and proactive testing and analysis to find potential issues before they occur. With the move to the cloud, IR has access to large data pools and new technologies that will be leveraged to provide a deeper level of insight than has previously been possible. IR will explore integration options with existing management tools, such as ITSM solutions (such as ServiceNow), and developing advanced analytics to provide deeper insights into user experience, adoption, and prediction of issues. The strategic importance of payments within enterprises and banks has elevated during the pandemic. Payments insights now has a broader application across a business, and this is the key to unlocking future value and growth for IR. In the wider payments space relating to High Value and Inter-bank transactions, IR Transact continues the focus on expanding capabilities. The soon-to-be-released High Value Payments solution will see IR’s product offering moving from vendor specific, to a generic standard, which will open-up significant market opportunities. The rapid roll out of domestic real-time payments schemes is driving 24% annual market growth in real-time payments volume to 20262.As transaction volumes on these schemes grow, so does the demand for transaction monitoring and analytics tools that proactively identify system issues and provide real-time insights enabling corrective action. IR is developing solutions for the growing sectors of High Value and Real-Time account to account payments to capture opportunities within these growing global markets. A key part of the execution phase of IR’s strategy for 2022 will be a significant shift in our go to market approach, as we transition to a subscription-based pricing model. This new approach emphasizes net new customer growth, as well as driving the adoption of our products. New customer acquisition will be driven by further investment in Sales Development Representatives (SDRs) and Business Development Managers (BDMs) across regions, taking a focused approach targeting key accounts, and supported by outbound marketing activities. We are also expanding our Customer Success Manager team, whose focus is on driving the adoption of our products and ensuring our customers get value from our products, to support renewals and maximize customer lifetime value. IR will also place greater investment in growing relationships and extending agreements with Managed Service Providers (MSPs) which account for close to 20% of the company’s revenue, as well as channel partners. But with more organisations turning to these avenues to help them manage the complexities of the new working world, this represents a significant opportunity for IR to capture additional market share. IR will increase investment in brand awareness and strategic messaging to amplify our voice and raise the awareness of the IR brand. To this end, we will be investing more in support for these audiences. We will also commit additional resources to raising awareness, creating specific content, and improving website relevance, with the aim of helping existing service providers and partners sell IR’s solutions, as well as acquiring new customers in this space. Looking to the future and supporting phase three of our transformation - scale - IR will be increasing investment in brand awareness and strategic messaging to position us as leaders in the markets we operate in, amplify our profile, and raise recognition of the IR brand. IR is well positioned to deliver on the three phases of our strategic outlook - Innovation, Execution and Scale - by building on our innovation agenda, continuing momentum of product releases and enhances, and transform our go to market approach, to achieve our growth targets and transform IR. 1 UCaaS - Unified Communications as a Service, CCaaS (Contact Center as a Service) 2 ACI/GlobalData’s Prime Time for Real-Time report (March 2021) 19 Integrated Research and its controlled entities • Annual Report 2021 Directors The Directors of the Company at any time during or since the end of the financial year are listed below: Peter Lloyd MAICD Independent Non‑Executive Director and Chairman John Ruthven B.Ed Managing Director and Chief Executive Officer Allan Brackin BAppSc Independent Non‑Executive Director Peter was appointed Director in July 2010 and elected Chairman in March 2021. He has over 40 years’ experience on computing technology, having worked for both computer hardware and software providers. For the past 35 years, Peter has been specifically involved in the provision of payments solutions for banks and financial institutions. He is currently the proprietor of The Grayrock Group Pty Ltd, a management consultancy company focusing on the payments industry. Peter is a Non-Executive Director of privately held Taggle Pty Ltd. Peter’s current term will expire no later than the close of the 2022 Annual General Meeting. Listed company Directorships held in the past three years other than listed above: FGO and ID8. John joined IR in July 2019 as the Company’s Chief Executive Officer and was appointed as Director in September 2019. Mr Ruthven is an internationally experienced software industry executive respected for his strategic approach and operational expertise across global enterprises. Mr Ruthven has over 20 years’ experience working in the technology industry with a proven track record of leadership and delivering strong profitable growth. Most recently, Mr Ruthven was the Operating Officer - Global Sales at TechnologyOne. Prior to that he was President & Managing Director ANZ of SAP, SVP International Sales at Zuora Inc, and held various senior positions at CA Technologies and Computer Associates Inc. John has extensive international experience in the USA, Europe and Asia Pacific regions. Listed company Directorships held in the past three years other than listed above: None. Allan was appointed a Director in February 2021. He is a seasoned non-executive Director with entrepreneurial flair and over 35 years’ experience in the technology sector. He has a proven track record as a business builder and advisor, with experience in business strategy, sales and marketing, process re-engineering, change management, financial management, M&A activity and governance. Allan is the former founder and CEO of AAG Technology Services, CEO and Managing Director of Volante Group Ltd, previously Chair of RPM Global Ltd, Chair of Opticomm Ltd, Chair of GBST Ltd, Chair of Sensera Limited and is currently a Non-Executive Director of ASX listed Sovereign Cloud Holdings Limited and 3P Learning Limited. Mr. Brackin has also worked with companies in the private sector and several not-for-profits in the capacities of Chair, Advisory Board member and/or Non-Executive Director. Allan’s current term will expire no later than the close of the 2021 Annual General Meeting. Allan is currently Chair of Integrated Research’s Nomination & Remuneration Committee. Listed company Directorships held in the past three years other than listed above: None. 20 Integrated Research and its controlled entities • Annual Report 2021Directors’ report Garry Dinnie BCom, FCA, FAICD, FAIM Independent Non‑Executive Director and Chairman Anne Myers MBA, FAICD Independent Non‑Executive Director Garry was appointed a Director in February 2013. He is a Director & Chair of the Audit & Risk Committee of CareFlight Limited, Australian Settlements Limited and a Director of a number of private companies. He is also the Chair or member of a number of Audit & Risk Committees of NSW public sector and private sector entities. He was previously a partner with Ernst & Young for 25 years specialising in audit, advisory and IT services. Garry’s current term will expire no later than the close of the 2022 Annual General Meeting. Garry is currently Chair of Integrated Research’s Audit & Risk Committee. Listed company Directorships held in the past three years other than listed above: None. Anne was appointed a Director in July 2018. Ms. Myers has worked in the finance and technology industry for over 30 years with experience in business strategy, technology, digital innovation and operational functions. Anne is the former Chief Operating Officer and CIO of ING Direct Australia and has also acted in executive technology and business roles for QBE, Macquarie Bank and St George Bank. She is currently a Director of both Defence Bank Limited and United Way Australia Limited and has previously been a Council Member of the University of New England. Ms. Myers has also worked in the not-for-profit sector as CEO of United Way Australia, and was a member of the Industry Advisory Network for the University of Technology. Anne’s current term will expire no later than the close of the 2023 Annual General Meeting. Anne is currently Chair of Integrated Research’s Strategy Committee. James Scott BEng Hons, GAICD, FIEAust CPEng EngExec Independent Non‑Executive Director James was appointed a Director in May 2021. He is a seasoned professional with over 26 years’ experience in media and technology sector with industry and advisory businesses at a local and international level. Mr. Scott is currently an operational advisor to private equity firm, Liverpool Partners, is Chair of iNC Digital & MerchantWise a non-executive director of software business Orbx and was previously non-executive Chair of data & analytics business, Skyfii (ASX: SKF). James was previously Managing Director of Accenture Digital, a Partner in KPMG’s Advisory division and was the Chief Operating Officer of Seven Group Holdings (ASX:SVW). Mr. Scott was a founder and director of Imagine Broadband Limited and was a Director of WesTrac and Coates Hire during his time with Seven Group. James’s current term will expire no later than the close of the 2021 Annual General Meeting. Listed company Directorships held in the past three years: None. Listed company Directorships held in the past three years: None. 21 Integrated Research and its controlled entities • Annual Report 2021 Officers of the Company Company Secretary David Purdue BEc, MBA, Grad Dip CSP, FCA, FGIA, FCG, GAICD David was appointed Company Secretary in July 2012. David was also the Company’s Global Commercial Manager until his retirement in July 2016. Prior to this, David spent three years at Integrated Research’s Colorado office to manage the Americas finance operations. David is a Chartered Accountant and Chartered Secretary with over 30 years experience in both professional practice and industry. Chief Financial Officer Peter Adams B.Com, CA Peter joined IR in March 2008 and is responsible for overseeing the Company’s finance and administration, including regulatory compliance and investor relations. Peter is a Chartered Accountant with over 25 years experience. He has held a number of senior accounting and finance roles, including seven years as CFO with Infomedia (an ASX-listed technology company), six years with Renison Goldfields (ex ASX top 100 Resources Company) and two years with Transfield Pty Ltd. Peter’s career began with Arthur Andersen, where he was responsible for managing large audit clients. Resigning & Retiring Directors during the year Paul Brandling BSc Hons, MAICD Independent Non‑Executive Director and Chairman Paul resigned as Chairman and as a Director in March 2021. Paul served as Chairman since November 2018 and was a Director for six years. During various times of his Directorship, Paul served as Chair of the Strategy Committee, was a member of the Audit & Risk Committee, and was a member of the Nomination & Remuneration Committee. Nick Abrahams B Comm, LLB (Hons), MFA Independent Non‑Executive Director Nick retired as a Director in November 2020. Nick served on the Board for seven years and was a member of the Audit & Risk Committee during that time. 22 Integrated Research and its controlled entities • Annual Report 2021Directors’ report Results The net profit of the consolidated entity for the 12 months ended 30 June 2021 after income tax expense was $7.9 million. Dividends Dividends paid or declared by the Company since the end of the previous financial year were: Final 2020 - Ordinary shares 100% franked 3.75 6,447 15 Oct 2020 Cents Per share Total Amount $’000 Date of Payment Events subsequent to reporting date There has been no transaction or event of a material or unusual nature that has arisen in the interval between the end of the financial year and the date of this report which is likely, in the opinion of the Directors of the Company, to affect significantly the operations of the Company, the results of those operations, or the state of affairs of the Company, in future financial years. Future developments Likely developments in the operations of the consolidated entity in future financial years and the expected results of those operations are referred to generally in the Review of Operations and Activities Report. Further information on likely developments including expected results would be in the Directors’ opinion, result in unreasonable prejudice to the Company and has therefore not been included in this Report. Directors and Company Secretary Details of current Directors’ qualifications, experience and special responsibilities are set out on pages 20 to 21. Details of the company secretary and his qualifications are set out on page 22. Officers who were partners of the audit firm during the financial year No officers of the Company were partners of the current audit firm during the financial year. 23 Integrated Research and its controlled entities • Annual Report 2021 Directors’ meetings The numbers of meetings of the Company’s board of Directors and of each board committee held during the year ended 30 June 2021, and the numbers of meetings attended by each Director were: Audit and Risk Committee Meetings Nomination and Remuneration Committee Meetings Strategy Committee Meetings Board Meetings A 24 23 8 24 24 5 16 8 B 24 23 11 24 24 5 16 8 A 2 - - 4 4 - - 1 B 3 - - 4 4 - - 1 A - - 2 8 7 1 6 - B - - 2 8 7 1 6 - A 3 - - - 3 1 2 - B 3 - - - 3 1 2 - Peter Lloyd John Ruthven Allan Brackin (from February 2021) Garry Dinnie Anne Myers James Scott (from May 2021) Paul Brandling (until March 2021) Nick Abrahams (until November 2020) A. Number of meetings attended. B. Number of meetings held during the time the Directors held office or was a member of the board or committee during the year. State of affairs In the opinion of the Directors there were no significant changes in the state of affairs of the consolidated entity that occurred during the financial year under review. Environmental regulation The consolidated entity’s operations are not subject to significant environmental regulations under either Commonwealth or State legislation. Directors’ interests The relevant interest of each Director in the shares, options or performance rights over ordinary shares issued by the companies in the consolidated entity and other relevant bodies corporate, as notified by the Directors to the Australian Securities Exchange in accordance with S205G(1) of the Corporations Act 2001, at the date of this report is as follows: Ordinary shares in Integrated Research Directly held Beneficially held - 27,000 20,000 - - 17,000 - - 50,000 14,000 - - Total 27,000 - 50,000 14,000 17,000 - 14,234 29,568 43,802 - 13,446 13,446 Options Number of options - - - - - - - - Performance rights Number of rights - 247,806 - - - - - - Peter Lloyd John Ruthven Allan Brackin Garry Dinnie Anne Myers James Scott Paul Brandling (until March 2021)1 Nick Abrahams (until November 2020)1 1 Holding based on last day as Director 24 Integrated Research and its controlled entities • Annual Report 2021Directors’ report Share options and performance rights Options and performance rights granted to Directors and key management personnel During or since the end of the financial year, the Company granted performance rights for no consideration over unissued ordinary shares in Integrated Research Limited to the following named Directors and executive officers of the consolidated entity as part of their remuneration: Directors John Ruthven Number of performance rights granted Performance hurdle Exercise price Expiry date 95,368 Yes Nil Aug 2023 The performance rights were granted under the Integrated Research Performance Rights and Option Plan (established November 2011). Unissued shares under performance rights Unissued ordinary shares of Integrated Research Limited under performance rights at the date of this report are as follows: Performance Rights Expiry date Aug 2021 Oct 2021 Feb 2022 Aug 2022 Aug 2023 Total performance rights Exercise price Number of shares Nil Nil Nil Nil Nil 83,000 110,750 67,988 333,894 209,867 805,499 Performance rights do not entitle the holder to participate in any share issue of the Company or any other body corporate. 25 Integrated Research and its controlled entities • Annual Report 2021 Indemnification and insurance of officers and auditors Indemnification The Company has agreed to indemnify the Directors of the Company on a full indemnity basis to the full extent permitted by law, for all losses or liabilities incurred by the Director as an officer of the Company including, but not limited to, liability for negligence or for reasonable costs and expenses incurred, except where the liability arises out of conduct involving a lack of good faith. To the extent permitted by law, the Company has agreed to indemnify its auditors, Ernst &Young Australia, as part of the terms of its audit engagement agreement against claims by third parties arising from the audit (for an unspecified amount). No payment of this type has been made to Ernst & Young during or since the financial year. Insurance During the financial year Integrated Research Limited paid a premium to insure the Directors and executive officers of the consolidated entity and related bodies corporate. The liabilities insured include costs and expenses that may be incurred in defending civil or criminal proceedings that may be brought against officers in their capacity as officers of the consolidated entity. Remuneration report The Company’s Remuneration Report, which forms part of this Directors’ Report, is on pages 27 to 37. Corporate governance A statement describing the Company’s main corporate governance practices in place throughout the financial year is on pages 39 to 45. Non‑audit services During the year Ernst and Young, the Company’s auditor, has performed certain other services in addition to their statutory duties. The board has considered the non-audit services provided during the year by the auditor and in accordance with written advice provided by resolution of the Audit & Risk Committee, is satisfied that the provision of those non-audit services during the year by the auditor is compatible with, and did not compromise, the auditor independence requirements of the Corporations Act 2001 for the following reasons: • All non-audit services were subject to the corporate governance procedures adopted by the Company and have been reviewed by the Audit & Risk Committee to ensure they do not impact the integrity and objectivity of the auditor, and • The non-audit services provided do not undermine the general principles relating to auditor independence as set out in Professional Statement F1 Professional independence, as they did not involve reviewing or auditing the auditor’s own work, acting in a management or decision-making capacity for the Company, acting as an advocate for the Company or jointly sharing risks and rewards. A copy of the auditors’ independence declaration as required under Section 307C of the Corporations Act is on page 90 and forms part of the Directors’ Report. Rounding of amounts to nearest thousand dollars The Company is of a kind referred to in ASIC Corporations Instrument 2016/191 and in accordance with that Class order, amounts in the Financial Statements and the Directors’ Report have been rounded off to the nearest thousand dollars, unless otherwise stated. This report is made in accordance with a resolution of the Directors. Peter Lloyd Chairman John Ruthven Managing Director and Chief Executive Officer Dated at North Sydney this 19th day of August 2021 26 Integrated Research and its controlled entities • Annual Report 2021Directors’ report Remuneration Report (audited) 1. Strategic priorities and link to remuneration objectives The Company’s remuneration strategy and remuneration framework are aligned with the Company’s business strategy. Our remuneration framework is underpinned by our strategy to: • Drive innovation and research and development activities on new platforms, particularly cloud-related platforms; • Focus on growing and consolidating our footprint in key geographical markets; and • Build strong and lasting alliances The remuneration structures of the Company are designed to attract suitably qualified candidates, reward the achievement of strategic objectives, and achieve the broader outcome of creating strong value and returns to shareholders. These remuneration structures are competitively set based on the remuneration principles including: • Attract and retain top talented Key Management Personnel (“KMP”) • Alignment between remuneration reward with business strategy and driving shareholders’ value/return • Structure that is flexible in adapting to a changing environment • Fair and equitable remuneration framework 1. Relationship between remuneration and Company performance In considering the Company’s performance and benefits for shareholder wealth, the Nomination and Remuneration Committee (the “Committee”) has regard to the following indices in respect of the current financial year and the previous four financial years: Three‑year selected financial indices of the Company Licence fees ($’000) Net profit after tax (NPAT) ($’000) Dividends paid ($’000) Closing share price Change in share price Reported NPAT growth % Executive KMP remuneration1 growth 1 Excluding termination payments 2021 47,359 7,935 6,447 $1.95 ($1.90) (67%) (19%) 2020 72,098 24,054 12,460 $3.85 $0.55 10% 0% 2019 62,774 21,851 12,027 $3.30 $0.19 14% (38%) 27 Integrated Research and its controlled entities • Annual Report 2021 Licence Fees vs Executive KMP Remuneration NPAT vs Executive KMP Remuneration 80,000 70,000 60,000 50,000 40,000 30,000 20,000 10,000 0 2,400 2,200 2,000 1,800 1,600 1,400 1,200 1,000 30,000 25,000 20,000 15,000 10,000 5,000 0 2,400 2,200 2,000 1,800 1,600 1,400 1,200 1,000 2019 2020 2021 2019 2020 2021 Licences ($’000) Executive KMP remuneration ($'000) Net profit ($’000) Executive KMP remuneration ($'000) Two of the financial indices shown in the table above are Licence Fees and NPAT. The Committee considers these two financial performance metrics as Key Performance Indicators (KPIs) in setting the STI element of the KMP remuneration package. The above charts show that the Executive KMP’s remuneration framework has decreased in the current year which is aligned with overall Company performance. The Committee considers that the above performance-linked structure is generating the desired outcomes. 2. Persons included in the Remuneration Report KMP, including Directors, have authority and responsibility for planning, directing and controlling the activities of the Company and the consolidated entity. The following were KMP of the Company at any time during the reporting period, and unless otherwise indicated were KMP for the entire period: 2.1. Executive KMP As of the current year, the Committee assessed the Executive KMP to include the following executive roles. Executive KMP Role Appointed John Ruthven Chief Executive Officer and Managing Director July 2019 as Chief Executive Officer September 2019 as Managing Director Peter Adams Chief Financial Officer March 2008 Matt Glasner Chief Commercial Officer January 2019 (until 30 June 2021) The Chief Commercial Officer (CCO) role was made redundant on 30 June 2021 following a re-organisation of the Company leadership structure. The remuneration of the Chief Commercial Officer has been included in this report together with the accrued termination payment associated with the restructure. 2.2. Independent Non‑Executive Directors Directors Role Appointed Peter Lloyd Independent Non-Executive Director and Chairman Director from July 2010 Chairman from March 2021 Garry Dinnie Independent Non-Executive Director Allan Brackin Independent Non-Executive Director Anne Myers Independent Non-Executive Director James Scott Independent Non-Executive Director February 2013 February 2021 July 2018 May 2021 Paul Brandling Independent Non-Executive Director and Chairman Director from August 2015 (until March 2021) Chairman from November 2018 Nick Abrahams Independent Non-Executive Director September 2014 (until November 2020) 28 Integrated Research and its controlled entities • Annual Report 2021Remuneration report (audited) 3. Executive remuneration 3.1. Remuneration framework The remuneration framework set out below considers the capability and experience of the KMP, their ability to control business performance, and the Company’s performance. Fixed remuneration Short‑term incentive (STI) Long‑term incentive (LTI) Description of components Base salary plus superannuation and any fringe benefits such as motor vehicle parking. The STI is an “at risk” bonus provided in the form of cash. Objectives To ensure that KMP remuneration is competitive in the marketplace. The measures are chosen as they directly align the individual KMP’s reward to the KPIs of the Company and to its strategy and performance. KPIs N/A The KPIs vary with position and responsibility and are aligned with each respective year’s budget. Financial KPIs include: • NPAT • Licence revenue • Total revenue In addition to the above, non-financial KPIs exist and vary with the KMP position. Refer to section 3.2 for further details. The LTI is provided as either options or performance rights over ordinary shares of the Company under the rules of the Integrated Research Performance Rights and Option Plan ("IRPROP"). The IRPROP enables Company to offer performance rights or options to eligible employees to obtain Company's shares at no cost upon meeting certain performance conditions that reflect long-term performance of the Company. Total Shareholder Returns ("TSR") was considered the most appropriate performance hurdle given its intrinsic link to creating shareholder wealth. Performance hurdles are tested at each vesting date. Performance period Alignment to strategy N/A Annual 3 years for performance rights Fixed remuneration is set to ensure the KMP's remuneration is competitive in the marketplace to attract and retain KMP with the necessary skills and experience. Remuneration levels are reviewed annually through a process that considers individual and overall performance of the Company. Executive KMP are rewarded for delivering the Company's financial performance based on NPAT, Licence fees or Total revenue KPIs. Executive KMP are also set appropriate non-financial KPIs with appropriate stretch goals. KPIs are aligned to strategic goals and creation of shareholder value. The ability of Executive KMP to exercise either options or performance rights is conditional on the Company achieving certain TSR performance hurdles over the vesting period. This sets a link between the long-term performance of the Company and shareholder value. 29 Integrated Research and its controlled entities • Annual Report 2021 3.2. Short‑term incentives The Committee is responsible for setting the KPIs for the Chief Executive Officer (CEO), and for approving the KPIs for the other Executive KMP who report to the CEO. The KPIs generally include measures relating to the Company and the individual, and include financial, people, customer and strategy. The measures are chosen as they directly align the individual KMP’s reward to the KPIs of the Company and its strategy and performance. At the end of the financial year, the Committee assesses the actual performance of the CEO against the KPIs set at the beginning of the financial year. A percentage of the predetermined maximum amounts for each KPI is awarded depending on results. The Committee recommends the cash incentive to be paid to the CEO for approval by the board. The maximum stretch overperformance for each KMP is limited to 125%. In order to achieve over-performance of a particular KPI, a minimum of 85% of the NPAT target must be achieved. CEO and Managing Director KPIs and 2021 performance outcome Performance metrics Payment eligibility criteria Financial (60% weighting) NPAT Sliding scale based on meeting or exceeding certain target threshold Licence revenue Sliding scale based on meeting or exceeding certain target threshold Total Revenue Sliding scale based on meeting or exceeding certain target threshold Financial goal achievement Non‑financial (40% weighting) Strategic growth Activity driven performance measurement Employee engagement Sliding scale based on meeting or exceeding certain target threshold Customer NPS Sliding scale based on meeting or exceeding certain target threshold Non-Financial goal achievement Total achievement CFO KPIs and 2021 performance outcome Performance metrics Payment eligibility criteria Financial (40% weighting) 2021 performance outcome/payout 0% 37.5% 37.5% 2021 performance outcome/payout NPAT Sliding scale based on meeting or exceeding certain target threshold Licence revenue Sliding scale based on meeting or exceeding certain target threshold Financial goal achievement Non‑Financial (60% weighting) Strategic growth Activity driven performance measurement Employee engagement Sliding scale based on meeting or exceeding certain target threshold Cash flow management Sliding scale based on meeting or exceeding certain target threshold Risk management Activity driven performance measurement Non-Financial goal achievement Total achievement 0% 60% 60% 30 Integrated Research and its controlled entities • Annual Report 2021Remuneration report (audited) CCO KPIs and 2021 performance outcome Performance metrics Payment eligibility criteria Financial (75% weighting) NPAT Sliding scale based on meeting or exceeding certain target threshold Licence Revenue Sliding scale based on meeting or exceeding certain target threshold Professional Services Revenue Sliding scale based on meeting or exceeding certain target threshold Total Revenue Sliding scale based on meeting or exceeding certain target threshold Financial goal achievement Non‑Financial (25% weighting) Employee engagement Sliding scale based on meeting or exceeding certain target threshold Customer growth Specified percentage per customer Customer NPS Sliding scale based on meeting or exceeding certain target threshold Non-Financial goal achievement Total achievement 2021 performance outcome/payout 0% 5% 5% 3.3. Long‑term incentive (LTI) LTI remuneration at the Company is made up of Performance Rights under the IRPROP, which is made up of service conditions and varying performance conditions by KMP. Feature Value Entitlement Performance period Description The value of the LTIs issued each year is typically set at 15% to 30% of total remuneration. It is determined each year in accordance with the IRPROP at the absolute discretion of the Board. Each LTI entitles the performance rights to one Company share in the future, which will be exercised within the period specified by the Board in the Invitation Letter, for no consideration. The performance period of the LTIs is three years, starting from the grant date and extends for a three-year period to a specific vesting date. Each KPI is assessed annually and at the end of the three-year performance period. Annual performance rights are offered with performance measures as referenced below. From time to time performance rights are offered with a service only condition that may be required in particular circumstances. Performance rights with service only conditions were offered to the CFO upon his conclusion as Interim CEO. Performance rights with service only conditions were offered to the CEO upon his commencement with the Company. In relation to the CEO's LTI granted in 2021, their performance measures are presented below: Performance measures Performance period Testing period 3 years Annually Company's relative TSR performance compared to Australian technology companies in the S&P/ASX All Technology Index (XTX) at the end of each year 31 Integrated Research and its controlled entities • Annual Report 2021 3.4. Detail of executive remuneration and service conditions Features CEO and Managing Director CFO Fixed Remuneration $550,000 Short Term Incentive $250,000 $350,000 $120,000 CCO $475,000 $250,000 Contract term No specified end date No specified end date No specified end date Termination notice by Individual/Company 6 months 3 months 3 months Employment termination All unvested LTIs are forfeited All unvested LTIs are forfeited All unvested LTIs are forfeited 4. Non‑executive Director remuneration Board and Committee Structure 4.1. The Board and Committees are structured as follows: Non-Executive & Independent Directors Executive Director Director Board Audit & Risk Committee Nomination & Remuneration Committee Peter Lloyd  (Chair)  Allan Brackin Garry Dinnie Anne Myers James Scott John Ruthven       (Chair)   (Chair)   Strategy Committee   (Chair)  4.2. Non‑Executive Director fees Directors’ fees cover all main Board activities and committee membership. Directors can elect to salary sacrifice their fees into superannuation. Non-executive Directors do not receive performance-related compensation or retirement benefits. The total remuneration pool for all Non-executive Directors is not to exceed $850,000 per annum, which the Shareholders last voted upon at the Annual General Meeting in November 2020. Non‑executive Director fees Board/Committee Board Board Audit & Risk Committee Nomination and Remuneration Committee Strategy Committee Total fees for Non‑executive Directors Position Per Position Aggregate Fee for a Member $90,000 $450,000 Fee for role as Chair $90,000 $90,000 Fee for role as Chair Fee for role as Chair Fee for role as Chair $10,000 $10,000 $10,000 $10,000 $10,000 $10,000 $570,000 32 Integrated Research and its controlled entities • Annual Report 2021Remuneration report (audited) 5. Statutory remuneration 5.1. Directors’ and Executive KMP’s remuneration Details of the nature and amount of each major element of the remuneration of each of the KMP are reported below. Short term Post‑ employment Share‑ based payments Long term Other compensation Proportion of remuneration Salary & fees $ Bonus $ Non‑ cash Benefits $ Super‑ annuation Contribution $ Long service leave $ Value of rights1 $ Termination Benefit $ Total $ Performance‑ related Value of rights For the year ended 30 June 2021 (in AUD) Executive KMP Peter Adams 328,306 72,000 Matt Glasner 453,306 12,500 Directors Executive John Ruthven 528,306 93,750 Non‑executive Peter Lloyd 127,469 Allan Brackin Garry Dinnie Anne Myers James Scott 35,769 98,935 83,714 11,170 Paul Brandling 123,288 Nick Abrahams 33,055 - - - - - - - Total compensation 1,823,318 178,250 - - - - - - - - - - - 21,694 7,036 160,902 - 589,938 21,694 (7,986) (56,506) 237,500 660,508 12% 27% 2% (9%) 21,694 10,733 187,095 12,110 3,398 9,399 7,953 1,061 11,712 3,140 - - - - - - - - - - - - - - - - - - - - - - 841,578 11% 22% 139,579 39,167 108,334 91,667 12,231 135,000 36,195 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 113,855 9,783 291,491 237,500 2,654,197 1) The estimated value of performance rights is calculated at the date of grant using either the Black Scholes or Monte Carlo methodology. 2) Peter Lloyd received $17,117 for agreeing to be Chair of the Board in 2021 with a further $32,883 payable in 2022. No other Director appointed during the year received a payment for agreeing to hold the position. 33 Integrated Research and its controlled entities • Annual Report 2021 Short term Post‑ employment Share‑ based payments Long term Other compensation Proportion of remuneration Salary & fees $ Bonus $ Non‑ cash Benefits $ Super‑ annuation Contribution $ Long service leave $ Value of rights1 $ Termination Benefit $ Total $ Performance‑ related Value of rights For the year ended 30 June 2020 (in AUD) Executive KMP Peter Adams3 328,926 110,584 3,399 21,003 7,735 183,183 Matt Glasner 453,997 227,201 Directors Executive John Ruthven 518,825 215,952 Non‑executive Paul Brandling 164,384 Nick Abrahams 82,192 Garry Dinnie 100,457 91,324 82,192 Peter Lloyd Anne Myers Total compensation - - - - - - - - - - - - 21,003 11,708 49,121 21,003 12,601 96,250 15,616 7,808 9,543 8,676 7,808 - - - - - - - - - - - - - - - - - - 654,830 763,030 17% 28% 30% 6% 864,631 25% 11% 180,000 90,000 110,000 100,000 90,000 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 1,822,297 553,737 3,399 112,460 32,044 328,554 - 2,852,491 1) The estimated value of options and performance rights disclosed is calculated at the date of grant using the Black-Scholes methodology, adjusted to consider the inability to exercise options during the vesting period. 2) No Director or executive appointed during the year received a payment as part of his or her consideration for agreeing to hold the position. 3) 'Salaries & fees' include remuneration for Interim CEO position held to 8 July 2019. 6. Actual remuneration received ‑ Executive KMP The table below reflects the actual remuneration received by the Executive KMP for the financial year ended 30 June 2021. The values presented below may differ from the statutory remuneration disclosed in section 5. The statutory disclosures are prepared on an accruals basis, in accordance with the Australian Accounting Standards, including share-based payments valuation and accounting, which may not always represent what the Executive KMP have received, as some share based payments may not manifest if certain conditions are not met. Short term For the year ended 30 June 2021 (in AUD) Salary & fees $ Bonus1 $ Non‑ cash Benefits $ John Ruthven 528,421 93,750 Peter Adams 328,421 72,000 Matt Glasner 453,421 12,500 - - - Notes Post‑ employment Super‑ annuation Contribution $ 21,694 21,694 21,694 Long term Other compensation LTI Long service leave $ Value of Performance rights2 $ Termination Benefit $ Total $ - - - - 154,812 - 643,865 - 576,927 - 237,500 725,115 1. Bonus received or receivable for the financial year ended 30 June 2021. 2. Value of the performance rights is calculated based on the fair value of the vested rights at the vesting date. 34 Integrated Research and its controlled entities • Annual Report 2021Remuneration report (audited) 7. Additional statutory disclosures Equity Instruments 7.1. All options refer to options over ordinary shares of Integrated Research Limited, which are exercisable on a one-for-one basis under the Employee Share Option Plan (ESOP). No options have been granted to named executives either during or since the end of the financial year. Performance rights granted as compensation are listed in the table below. 7.2. Analysis of rights over equity instruments granted as compensation Performance rights granted Number Date Fair value per share ($) Percent vested in year Value yet to vest or value vested ($) Percent forfeited in year (A) Financial year in which grant expires Min (B) Max (C) Executive KMP John Ruthven 106,707 45,731 31,789 31,789 Nov-19 Nov-19 Nov-20 Nov-20 Peter Adams 31,790 Nov-20 20,000 22,000 67,988 40,000 40,000 27,515 Sep-17 Sep-18 Jan-19 Feb-19 Aug-19 Sep-19 Matt Glasner 22,000 44,811 Jan-19 Sep-19 Notes: 2.87 2.87 1.07 1.51 1.80 3.18 2.27 2.29 2.28 2.48 2.80 2.29 2.80 - - - - - 100% - - 100% - - - - - - - - - - - - - - - 100% 100% 2023 2023 2024 2024 2024 2021 2022 2022 2021 2023 2023 2022 2023 nil nil nil nil nil nil nil nil nil nil nil nil nil 305,715 131,019 33,982 47,874 57,222 63,558 49,823 155,418 91,352 99,200 77,097 - - (A) The percentage forfeited in the year represents the reduction from the maximum number of performance rights available to vest due to the performance hurdles not being achieved or due to the resignation of the executive. (B) The minimum value of performance rights yet to vest is $nil as the executives may not achieve the required performance hurdles or may terminate their employment prior to vesting. (C) The maximum values presented above are based on the values calculated using the Black-Scholes methodology as applied in estimating the value of performance rights for employee benefit expense purposes. 35 Integrated Research and its controlled entities • Annual Report 2021 7.3. Performance rights over equity instruments granted as compensation The movement during the reporting year in the number of performance rights over ordinary shares in the Company held, directly, indirectly or beneficially, by each KMP, including their related parties, is as follows: Held at 30 June 2021 Vested during the year Vested and exercised at 30 June 2021 157,503 60,000 60,000 Held at 1 July 2020 Granted as compensation Exercised Other changes 217,503 152,438 66,811 - (60,000) 95,368 - - - - - 247,806 (66,811) - - - - - Held at 1 July 2019 Granted as compensation Exercised Other changes Held at 30 June 2020 Vested during the year Vested and exercised at 30 June 2020 For the year ended 30 June 2021 Executive KMP Peter Adams John Ruthven Matt Glasner For the year ended 30 June 2020 Executive KMP Peter Adams 149,988 John Ruthven - Matt Glasner 22,000 67,515 152,438 44,811 - - - - - - 217,503 152,438 66,811 - - - - - - Performance rights expire on the earlier of their expiry date or termination of the individual’s employment. 7.4. Movement in shares The movement during the reporting period in the number of ordinary shares in the Company held, directly, indirectly or beneficially, by each KMP, including their related parties, is as follows: For the year ended 30 June 2021 Held at 1 July 2020 Purchases Received on exercise of performance rights Other changes Sales Held at 30 June 2021 Executive KMP Peter Adams Directors Executive John Ruthven Non‑executive Peter Lloyd Allan Brackin Garry Dinnie Anne Myers Paul Brandling1 Nick Abrahams1 10,000 14,900 60,000 - 20,000 27,000 - - 50,000 9,000 9,000 39,338 13,446 5,000 8,000 4,464 - - - - - - - - - - - - - - - - (69,900) 15,000 - - - - - - - 20,000 27,000 50,000 14,000 17,000 43,802 13,446 1 ‘Held 30 June 2021’ value represents holding on last day as Key Management Personnel 36 Integrated Research and its controlled entities • Annual Report 2021Remuneration report (audited) For the year ended 30 June 2020 Held at 1 July 2019 Purchases Received on exercise of performance rights Other changes Sales Executive KMP Peter Adams Directors Non‑executive Paul Brandling Nick Abrahams Garry Dinnie Peter Lloyd Anne Myers 10,000 - 35,306 13,446 9,000 27,000 4,032 - - - - 9,000 - - - - - - - - - - - - - - - - - - Held at 30 June 2020 10,000 39,338 13,446 9,000 27,000 9,000 Shareholdings at the date of the Directors’ Report for existing Key Management Personnel remain unchanged. 7.5. Other Transactions with KMP Apart from the details disclosed in this note, no Director has entered into a material contract with the Company since the end of the previous financial year and there were no material contracts involving Directors’ interests existing at year end. There were no other transactions between the KMP, or their personally related entities, and the Company. 8. About this report 8.1. Basis for preparation of 2021 remuneration report The information in this Remuneration Report has been prepared based on the requirements of the Corporations Act 2001 and applicable accounting standards. The Remuneration Report is designed to provide shareholders with a clear and detailed understanding of the Company’s remuneration framework, and the link between our remuneration policies and Company performance. The Remuneration Report details the remuneration framework for the Company’s KMP. This report has been audited. 8.2. Remuneration Governance The Committee is responsible for developing the remuneration framework for IR’s Executives and making recommendations related to remuneration to the Board. The Committee develops the remuneration philosophy and policies for Board approval. The responsibilities of the Committee are outlined in their Charter, which is reviewed annually by the Board. The key responsibilities of the Committee include: • Advising the Board on IR’s policy for Executive and Director remuneration • Making recommendations to the Board on the remuneration arrangements for Executives and Directors to ensure they are aligned with IR’s vision and are set competitively to the market • Approving KMP terms of employment In making recommendations to the Board, the Committee reviews the appropriateness of the nature and amount of remuneration to Executives and Non-executive Directors on an annual basis. In carrying out its duties, the Committee can engage external advisors who are independent of management. 37 Integrated Research and its controlled entities • Annual Report 2021 3838 Integrated Research and its controlled entities • Annual Report 2021 Integrated Research and its controlled entities • Annual Report 2021Corporate governance statement Corporate governance statement Contents 40 Board of Directors and its committees 43 Risk management 44 Ethical standards 45 Communication with shareholders Integrated Research and its controlled entities • Annual Report 2021 39 39 Integrated Research and its controlled entities • Annual Report 2021 This statement outlines the main corporate governance practices that were in place throughout the financial year, which comply with the ASX Corporate Governance Council recommendations, unless otherwise stated. Board of Directors and its committees Role of the board The board’s primary role is the protection and enhancement of long-term shareholder value. To fulfil this role, the board is responsible for the overall corporate governance of the consolidated entity including evaluating and approving its strategic direction, approving and monitoring capital expenditure, setting remuneration, appointing, removing and creating succession policies for Directors and senior executives, establishing and monitoring the achievement of management goals and assessing the integrity of internal control and management information systems. It is also responsible for approving and monitoring financial and other reporting. Board process To assist in the execution of its responsibilities, the Board has established a number of board committees including a Nomination and Remuneration Committee, an Audit and Risk Committee and a Strategy Committee. These committees have written mandates and operating procedures, which are reviewed on a regular basis. The board has also established a framework for the management of the consolidated entity including board-endorsed policies, a system of internal control, a business risk management process and the establishment of appropriate ethical standards. The full board currently holds twelve scheduled meetings each year and any extraordinary meetings at such other times as may be necessary to address any specific matters that may arise. The agenda for its meetings is prepared in conjunction with the chairman, chief executive officer and company secretary. Standing items include strategic matters for discussion, the CEO’s report, financial reports, key performance indicator reports and presentations by key executives and external industry experts. Board papers are circulated in advance. Directors have other opportunities, including visits to operations, for contact with a wider group of employees. Director education The consolidated entity follows an induction process to educate new Directors about the nature of the business, current issues, the corporate strategy and expectations of the consolidated entity concerning performance of Directors. In addition executives make regular presentations to the board to ensure its familiarity with operational matters. Directors are expected to access external continuing education opportunities to update and enhance their skills and knowledge. Independent advice and access to company information Each Director has the right of access to all relevant company information and to the company’s executives and, subject to prior consultation with the chairman, may seek independent professional advice from a suitably qualified adviser at the Company’s expense. A copy of the advice received by the Director is made available to all other members of the board. 40 Integrated Research and its controlled entities • Annual Report 2021Corporate governance statement board, determines the selection criteria for the position based on the skills deemed necessary for the board to best carry out its responsibilities. The committee then selects a panel of candidates and the board appoints the most suitable candidate who must stand for election at the next general meeting of shareholders. The Company Secretary is accountable directly to the board, through the chair, on all matters to do with the proper functioning of the board. Nomination and Remuneration Committee The Nomination and Remuneration Committee has a documented charter, approved by the board. The Nomination and Remuneration Committee is a committee of the board of Directors and is empowered by the board to assist it in fulfilling its duties to shareholders and other stakeholders. In general, the committee has responsibility to: 1) ensure the company has appropriate remuneration policies designed to meet the needs of the company and to enhance corporate and individual performance and 2) review board performance, select and recommend new Directors to the board and implement actions for the retirement and re-election of Directors. The Nomination and Remuneration Committee Charter may be viewed on the company’s website: www.ir.com. Responsibilities Regarding Remuneration The Committee reviews and makes recommendations to the board on: • The appointment, remuneration, performance objectives and evaluation of the chief executive officer. • The remuneration packages for senior executives. • The Company’s recruitment, retention and termination policies and procedures for senior executives. • Executive remuneration and incentive policies. • Policies on employee incentive plans, including equity incentive plans. • Superannuation arrangements. • The remuneration framework and policy for non-executive Directors. • Remuneration levels are competitively set to attract and retain the most qualified and experienced Directors and senior executives. The Remuneration Committee obtains independent advice on the appropriateness of remuneration packages, given trends in comparative companies and industry surveys. Remuneration packages include a mix of fixed remuneration, performance-based remuneration and equity-based remuneration. Composition of the board The names of the Directors of the company in office at the date of this report are set out on pages 20 to 21 of this report. Director profiles are also provided on the company’s website: www.ir.com. The company’s constitution provides for the board to consist of between three and twelve members. At 30 June 2021 the board members were comprised as follows: • Mr Peter Lloyd - Independent Non-Executive Director (Chairman) • Mr John Ruthven - Chief Executive Officer and Managing Director • Mr Allan Brackin - Independent Non-Executive Director • Mr Garry Dinnie - Independent Non-Executive Director • Ms Anne Myers - Independent Non-Executive Director • Mr James Scott - Independent Non-Executive Director At each Annual General Meeting one-third of Directors, any Director who has held office for three years and any Director appointed by Directors in the preceding year must retire, then being eligible for re-election. The CEO is not required to retire by rotation. The composition of the board is reviewed on a regular basis to ensure that the board has the appropriate mix of expertise and experience. When a vacancy exists, through whatever cause, or where it is considered that the board would benefit from the services of a new Director with particular skills, the Nomination and Remuneration Committee, in conjunction with the 41 Integrated Research and its controlled entities • Annual Report 2021 Responsibilities Regarding Nomination The Committee develops and makes recommendations to the board on: • The CEO and senior executive succession planning. • The range of skills, experience and expertise needed on the board and the identification of the particular skills, experience and expertise that will best complement board effectiveness. • A plan for identifying, reviewing, assessing and enhancing Director competencies. • Board succession plans to maintain a balance of skills, experience and expertise on the board. • Evaluation of the board’s performance. • Appointment and removal of Directors. • Appropriate composition of committees. The terms and conditions of the appointment of non-executive Directors are set out in a letter of appointment, including expectations for attendance and preparation for all board meetings, expected time commitments, procedures when dealing with conflicts of interest, and the availability of independent professional advice. The performance review of the Chief Executive Officer and the board was undertaken in the reporting period identifying both strengths and development actions. The performance review of other senior management was conducted by the Chief Executive Officer in the reporting period. The members of the Nomination and Remuneration Committee during the year were: • Mr Allan Brackin - Independent Non-Executive Director (Chair from 12 May 2021) • Mr Garry Dinnie - Independent Non-Executive Director (Chair to 12 May 2021) • Mr James Scott - Independent Non-Executive Director (member from 13 May 2021) • Mr Paul Brandling- Independent Non-Executive Director (member to 20 March 2021) • Ms Anne Myers - Independent Non-Executive Director (member to 12 May 2021) A matrix of skills and diversity of the board as required by the ASX corporate governance recommendations is available on the Company’s website at www.ir.com. The Nomination and Remuneration Committee meets at least twice a year and as required. The Committee met eight times during the year under review. Audit and Risk Committee The Audit and Risk Committee has a documented charter, approved by the board. The charter states that all members must be non-executive Directors with a majority being independent. The chairman may not be the chairman of the board. The committee advises on the establishment and maintenance of a framework of risk management and internal control of the consolidated entity. The members of the Audit and Risk Committee during the year were: • Mr Garry Dinnie - Independent Non-Executive (Chair) • Mr Peter Lloyd - Independent Non-Executive Director (from 15 October 2020) • Ms Anne Myers - Independent Non-Executive Director During the year, the Audit and Risk Committee provided the Board with updates to the Company’s risk management register (with the Board approving this document). The external auditor, Chief Executive Officer and Chief Financial Officer are invited to Audit and Risk Committee meetings at the discretion of the committee. The committee met four times during the year and committee members’ attendance record is disclosed in the table of Directors’ meetings on page 24. The external auditor met with the Audit and Risk Committee/Board four times during the year, two of which included time without the presence of executive management. The Chief Executive Officer and the Chief Financial Officer declared in writing to the board that the company’s financial reports for the year ended 30 June 2021 comply with accounting standards and present a true and fair view, in all material respects, of the company’s financial condition and operational results. The main responsibilities of the Audit and Risk Committee as set out in the charter include: • Serve as an independent party to monitor the financial reporting process and internal control systems. • Review the performance and independence of the external auditors and make recommendations to the board regarding the appointment or termination of the auditors. • Review the scope and cost of the annual audit, negotiating and recommending the fee for the annual audit to the board. • Review the external auditor’s management letter and responses by management. • Mr Nick Abrahams - Independent • Provide an avenue of Non-Executive Director (to 25 November 2020) communication between the auditors, management and the board. 42 Integrated Research and its controlled entities • Annual Report 2021Corporate governance statement • Monitor compliance with all financial statutory requirements and regulations. • Review financial reports and other financial information distributed to shareholders so that they provide an accurate reflection of the financial health of the company. • Monitor corporate risk management and assessment processes, and the identification and management of strategic and operational risks. • Enquire of the auditors of any difficulties encountered during the audit, including any restrictions on the scope of their work, access to information or changes to the planned scope of the audit. The Audit and Risk Committee reviews the performance of the external auditors on an annual basis and normally meets with them during the year as follows: • To discuss the external audit plans, identifying any significant changes in structure, operations, internal controls or accounting policies likely to impact the financial statements and to review the fees proposed for the audit work to be performed. Prior to announcement of results: • To review the half-year and preliminary final report prior to lodgement with the ASX, and any significant adjustments required as a result of the auditor’s findings. To finalise half-year and annual reporting: • Review the draft financial report and recommend board approval of the financial report. • As required, to organise, review and report on any special reviews or investigations deemed necessary by the board. Strategy Committee The Strategy Committee has a documented charter, approved by the board and is responsible for reviewing strategy and recommending strategies to the board to enhance the company’s long-term performance. The Board appoints a member of the committee to be chairman. The members of the Strategy Committee during the year were: • Ms Anne Myers - Independent Non-Executive (Chair from 13 May 2021) • Mr Peter Lloyd - Independent Non-Executive (Chair to 12 May 2021) • Mr James Scott- Independent Non-Executive Director (from 13 May 2021) • Mr Paul Brandling- Independent Non-Executive Director (member to 20 March 2021) The Strategy Committee is responsible for: • Reviewing and assisting in defining • To recommend the Board approval current strategy. of these documents. • Review the results and findings of the auditor, the adequacy of accounting and financial controls, and to monitor the implementation of any recommendations made. • Assessing new strategic opportunities, including M&A proposals and intellectual property developments or acquisitions. • Staying close to the business challenges and monitor operational implementation of strategic plans. • Endorsing strategy and business cases for consideration by the full board. The Committee met three times during the year under review. Risk management Under the Audit and Risk Charter, the Audit and Risk Committee reviews the status of business risks to the consolidated entity through integrated risk management programs ensuring risks are identified, assessed and appropriately managed and communicated to the board. The risk framework is reviewed annually to ensure risks are managed within the risk appetite set by the Board. Major business risks arise from such matters as actions by competitors, government policy changes and the impact of exchange rate movements. The Audit and Risk Committee Charter may be viewed on the company’s website: www.ir.com. Comprehensive policies and procedures are established such that: • Capital expenditure above a certain threshold requires board approval. • Financial exposures are controlled, including the use of derivative instruments. • Risks are identified and managed, including internal audit, privacy, insurances, business continuity and compliance. • Business transactions are properly authorised and executed. The Chief Executive Officer and the Chief Financial Officer have declared, in writing to the board that the Company’s financial reports are founded on a sound system of risk management and internal compliance and control which implements the policies adopted by the board. 43 Integrated Research and its controlled entities • Annual Report 2021 Internal control framework The board is responsible for the overall internal control framework, but recognises that no cost effective internal control system will preclude all errors and irregularities. The board has instigated the following internal control framework: • Financial reporting - Monthly actual results are reported against budgets approved by the Directors and revised forecasts for the year are prepared monthly. • Continuous disclosure - Identify matters that may have a material effect on the price of the Company’s securities, notify them to the ASX and post them to the Company’s website. • Quality and integrity of personnel - Formal appraisals are conducted at least annually for all employees. • Investment appraisals - Guidelines for capital expenditure include annual budgets, detailed appraisal and review procedures and levels of authority. Internal Audit The Company does not have an internal audit function but utilises its financial resources as needed to assist the board in ensuring compliance with internal controls. Material Exposure to economic, environmental and social sustainability risks Exposure to economic, environment and social sustainability risks for the Company are routinely examined through the risk management framework, overseen by the Audit and Risk Committee. The Company considers risk in the conduct of its operations and outlines exposure to specific economics and operating risk in the notes to the financial statements. With the exception of the current pandemic, there was no material exposure to environmental or social sustainability risks during the period. Ethical standards All Directors, managers and employees are expected to act with the utmost integrity and objectivity, striving at all times to enhance the reputation and performance of the consolidated entity. Every employee has a nominated supervisor to whom they may refer any issues arising from their employment. Conflict of interest Each Director must keep the board advised, on an ongoing basis, of any interest that could potentially conflict with those of the Company. Where the board considers that a significant conflict exists the Director concerned does not receive the relevant board papers and is not present at the meeting whilst the item is considered. The board has developed procedures to assist Directors to disclose potential conflicts of interest. Details of Director related entity transactions with the consolidated entity are set out in Remuneration report page 27 to 37. Code of conduct The consolidated entity has advised each Director, manager and employee that they must comply with the code of conduct. The code aligns behaviour of the board and management with the code of conduct by maintaining appropriate core values and objectives. The Code of Conduct may be viewed on the Company’s website and includes: • Responsibility to the community and fellow employees to act with honesty and integrity, and without prejudice. • Compliance with laws and regulations in all areas where the company operates, including employment opportunity, occupational health and safety, trade practices, fair dealing, privacy, drugs and alcohol, and the environment. • Dealing honestly with customers, suppliers and consultants. • Ensuring reports and other information are accurate and timely. • Proper use of company resources, avoidance of conflicts of interest and use of confidential or proprietary information. Equal Employment Opportunity The Company has a policy on Equal Employment Opportunity with the provision that commits to a workplace that is free of discrimination of all types. It is Company policy to hire, develop and promote individuals solely on the basis of merit and their ability to perform without prejudice to race, colour, creed, national origin, religion, gender, age, disability, sexual orientation, marital status, membership or non-membership of a trade union, status of employment (whether full or part-time) or any other factors prohibited by law. The board is satisfied that the Equal Employment Opportunity policy is sufficient without the need to further establish a separate policy on gender diversity as required by the ASX Corporate Governance Council recommendation. 44 Integrated Research and its controlled entities • Annual Report 2021Corporate governance statement Trading in company securities by Directors and employees Directors and employees may acquire shares in the company, but are prohibited from dealing in company shares whilst in possession of price sensitive information, and except in the periods: • • From 24 hours to 56 days after the release of the company’s half-yearly results announcement. From 24 hours to 56 days after release of the company’s annual results announcement. • Directors must obtain the approval of the Chairman of the board and notify the Company Secretary before they buy or sell shares in the company, subject to board veto. The company advises the ASX of any transactions conducted by Directors in shares in the company. The Company’s Trading in Securities policy may be viewed on the Company’s website: www.ir.com. Participants in the Company’s Performance Rights program are specifically prohibited to hedge the exposure to the Integrated Research share price during the vesting period in respect of the unvested performance rights. For the purposes of this policy, hedging includes the entry into any transaction, arrangement or financial product which operates to limit the economic risk of a security holding In the Company and includes financial instruments such as equity swaps and contracts for differences. Communication with shareholders The board provides shareholders with information using a comprehensive continuous disclosure policy which includes identifying matters that may have a material effect on the price of the company’s securities, notifying them to the ASX, posting them on the Company’s website (www.ir.com), and issuing media releases. Disclosures under this policy are in addition to the periodic and other disclosures required under the ASX Listing Rules and the Corporations Act. More details of the policy are available on the Company’s website. The Chief Executive Officer and the Chief Financial Officer are responsible for interpreting the Company’s policy and where necessary informing the board. The Company Secretary is responsible for all communication with the ASX. The board encourages full participation of shareholders at the Annual General Meeting to ensure a high level of accountability and identification with the consolidated entity’s strategy and goals. Important issues are presented to the shareholders as single resolutions. The external auditor is requested to attend the Annual General Meetings to answer any questions concerning the audit and the content of the auditor’s report. The shareholders are requested to vote on the appointment and aggregate remuneration of Directors, the granting of options and shares to Directors, the Remuneration Report and changes to the Constitution. Copies of the Constitution are available to any shareholder who requests it. 45 Integrated Research and its controlled entities • Annual Report 2021 4646 Integrated Research and its controlled entities • Annual Report 2021 Integrated Research and its controlled entities • Annual Report 2021Financial statements Financials Contents 48 Consolidated statement of comprehensive income 49 Consolidated statement of financial position 50 Consolidated statement of changes in equity 51 Consolidated statement of cash flows 52 Notes to the financial statements 52 Note 1: Significant accounting policies 60 Note 2: Segment reporting 61 Note 3: Revenue from contracts with customers 61 Note 4: Expenditure 62 Note 5: Other gains and (losses) 62 Note 6: Finance income 62 Note 7: Auditors’ remuneration 63 Note 8: Income tax 64 Note 9: Earnings per share 64 Note 10: Cash and cash equivalents 64 Note 11: Trade and other receivables 65 Note 12: Other assets 66 Note 13: Other financial assets 66 Note 14: Property, plant and equipment 67 Note 15: Deferred tax assets and liabilities 69 Note 16: Intangible assets 70 Note 17: Goodwill 70 Note 18: Trade and other payables 71 Note 19: Employee benefits 72 Note 20: Provisions 73 Note 21: Lease assets and liabilities 74 Note 22: Other financial liabilities 74 Note 23: Capital and reserves 76 Note 24: Financial instruments 80 Note 25: Consolidated entities 80 Note 26: Reconciliation of cash flows from operating activities 81 Note 27: Key management personnel disclosures 81 Note 28: Related parties 81 Note 29: Parent entity disclosures 82 Note 30: Subsequent events Directors’ declaration Independent auditor’s report 83 84 90 Lead auditor’s independence declaration 91 ASX additional information Integrated Research and its controlled entities • Annual Report 2021 47 47 Integrated Research and its controlled entities • Annual Report 2021 Consolidated statement of comprehensive income For the year ended 30 June 2021 In thousands of AUD Revenue from contracts with customers Licence fees Maintenance fees Subscription fees Testing solution services Professional services Total revenue Expenditure Research and development expenses Sales, professional services and marketing expenses General and administration expenses Total expenditure Other gains and (losses) Profit before finance income and tax Finance income Profit before tax Income tax expense Profit for the year Other comprehensive income Items that may be reclassified subsequently to profit Gain/(loss) on cash flow hedge taken to equity Foreign exchange translation differences Other comprehensive income Total comprehensive income for the year Profit attributable to: Members of Integrated Research Total comprehensive income attributable to: Members of Integrated Research Earnings per share attributable to members of Integrated Research: Basic earnings per share (AUD cents) Diluted earnings per share (AUD cents) Consolidated Notes 2021 2020 47,359 18,128 312 4,318 8,376 72,098 23,945 697 5,543 8,630 3 78,493 110,913 (19,101) (17,388) (43,378) (54,560) (6,235) (6,232) (68,714) (78,180) (1,310) (1,868) 8,469 30,865 838 9,307 (1,372) 7,935 606 31,471 (7,417) 24,054 - (1,496) (1,496) 51 337 388 6,439 24,442 7,935 24,054 6,439 24,442 4.61 4.60 14.00 13.94 4 5 6 8 9 9 The consolidated statement of comprehensive income is to be read in conjunction with the notes to the financial statements set out on pages 52 to 82. 48 Integrated Research and its controlled entities • Annual Report 2021Financial statements Consolidated statement of financial position As at 30 June 2021 In thousands of AUD Current assets Cash and cash equivalents Trade and other receivables Current tax assets Other current assets Total current assets Non‑current assets Trade and other receivables Other financial assets Property, plant and equipment Right-of-use assets Deferred tax assets Intangible assets Other non-current assets Total non‑current assets Total assets Current liabilities Trade and other payables Provisions Income tax liabilities Deferred revenue Lease liabilities Other financial liabilities Total current liabilities Non‑current liabilities Borrowings Deferred tax liabilities Provisions Deferred revenue Lease liabilities Other non-current financial liabilities Total non‑current liabilities Total liabilities Net assets Equity Issued capital Reserves Retained earnings Total equity Consolidated Notes 2021 2020 10 11 12 11 13 14 21 15 16 12 18 20 21 22 24 15 20 21 22 23 23 12,149 51,918 693 3,345 68,105 27,593 175 1,255 6,003 1,183 29,962 799 66,970 135,075 10,181 4,045 126 15,526 1,655 192 9,744 57,853 64 2,963 70,624 29,399 236 1,883 6,367 1,404 29,052 872 69,213 139,837 10,213 3,852 2,192 20,767 1,372 37 31,725 38,433 6,658 7,044 665 861 4,767 13 20,008 51,733 83,342 1,667 4,411 77,264 83,342 5,000 6,450 713 1,556 5,142 21 18,882 57,315 82,522 1,667 5,079 75,776 82,522 The consolidated statement of financial position is to be read in conjunction with the notes to the financial statements set out on pages 52 to 82. 49 Integrated Research and its controlled entities • Annual Report 2021 Consolidated statement of changes in equity For the year ended 30 June 2021 Consolidated In thousands of AUD Balance at 1 July 2020 Profit for the year Other comprehensive income/ (loss) for the year Total comprehensive income/(loss) for the year Share based payments expense Dividends to shareholders Share capital 1,667 - - - - - Balance at 30 June 2021 1,667 Consolidated In thousands of AUD Balance at 1 July 2019 Profit for the year Other comprehensive income for the year Total comprehensive income for the year Share based payments expense Dividends to shareholders Share capital 1,667 - - - - - Balance at 30 June 2020 1,667 Hedging reserve Translation reserve Employee benefit reserve 4,249 - - - 828 - Employee benefit reserve 3,536 - - - 713 - Retained earnings 75,776 7,935 Total 82,522 7,935 - (1,496) 7,935 6,439 - (6,447) 77,264 828 (6,447) 83,342 Retained earnings 64,182 24,054 Total 69,827 24,054 - 388 24,054 24,442 - 713 (12,460) (12,460) 830 - (1,496) (1,496) - - 493 - 337 337 - - 830 4,249 75,776 82,522 - - - - - - ‑ (51) - 51 51 - - ‑ (666) 5,077 Hedging reserve Translation reserve The consolidated statement of changes in equity is to be read in conjunction with the notes to the financial statements set out on pages 52 to 82. 50 Integrated Research and its controlled entities • Annual Report 2021Financial statements Consolidated statement of cash flows For the year ended 30 June 2021 Net cash provided by operating activities 26 In thousands of AUD Cash flows from operating activities Cash receipts from customers Proceeds from government grants Cash paid to suppliers and employees Cash generated from operations Income taxes paid Cash flows from investing activities Payments for capitalised development Payments for property, plant and equipment Payments for intangible asset Interest received Net cash used in investing activities Cash flows from financing activities Proceeds from borrowings Repayment of borrowings Payment of principal portion of lease liabilities Interest payments Payment of dividend Net cash used in financing activities Net increase in cash and cash equivalents Cash and cash equivalents at 1 July Effects of exchange rate changes on cash Cash and cash equivalents at 30 June 2021 Consolidated Notes 2021 2020 78,807 96,369 626 - (55,105) (66,024) 24,328 (3,252) 21,076 30,345 (6,193) 24,152 (11,985) (13,962) (257) - 1,440 (320) (922) 992 (10,802) (14,212) 24 24 14,450 14,000 (12,792) (9,000) (1,652) (602) (1,872) (386) 23 (6,447) (12,460) (7,043) (9,718) 3,231 9,744 (826) 12,149 222 9,316 206 9,744 10 The consolidated statement of cash flows is to be read in conjunction with the notes to the financial statements set out on pages 52 to 82. 51 Integrated Research and its controlled entities • Annual Report 2021 Notes to the financial statements For the year ended 30 June 2021 Note 1: Significant accounting policies Integrated Research Limited (the “Company”) is a company domiciled in Australia. The financial report of the Company for the year ended 30 June 2021 comprises the Company and its subsidiaries (together referred to as the “consolidated entity”). The financial report was authorised for issue by the Directors on 19 August 2021. Integrated Research is a for-profit Company limited by ordinary shares. A. Statement of Compliance The financial report is a general purpose financial report which has been prepared in accordance with Australian Accounting Standards and Interpretations and the Corporations Act 2001. Financial statements of the consolidated entity comply with International Financial Reporting Standards and interpretations adopted by the International Accounting Standards Board. B. Basis of Preparation The financial statements are presented in Australian dollars and are prepared on a going concern basis using historical cost, with the exception of derivatives, which are at fair value. The company is of a kind referred to in ASIC Legislative Instrument 2016/191 and in accordance with that Class Order, amounts in the financial report and Directors’ Report have been rounded off to the nearest thousand dollars, unless otherwise stated. The preparation of financial statements in conformity with Australian Accounting Standards requires management to make judgements, estimates and assumptions that affect the application of policies and reported amounts of assets and liabilities, income and expenses. The estimates and associated assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstances, the results of which form the basis of making the judgements about carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates. These accounting policies have been consistently applied by each entity in the consolidated entity. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period or in the period of the revision and future periods if the revision affects both current and future periods. New accounting standards and Interpretations The accounting policies and methods of computation adopted in the preparation of the financial report are consistent with those adopted and disclosed in Integrated Research Limited’s 2020 annual financial report, except for the adoption of the following new standards for the 2021 financial year. Standard/Interpretation Conceptual Framework for Financial Reporting AASB 2019-1 Amendments to AASs - References to the Conceptual Framework AASB 2018-7 Amendments to AASs - Definition of Material AASB 2019-5 Amendments to AASs - Disclosure of the Effect of New IFRS Standards Not Yet Issued in Australia 52 Integrated Research and its controlled entities • Annual Report 2021Financial statements Note 1: Significant accounting policies (cont.) Standards and Interpretations issued not yet effective At the date of authorisation of the financial report, a number of standards and Interpretations were in issue but not yet effective. Initial application of the following Standards is not expected to materially affect any of the amounts recognised in the financial statements, but may change the disclosures made in relation to the consolidated entity’s financial statements: Standard/Interpretation AASB 2020-1 Amendments to AASs - Classification of Liabilities as Current or Non-current AASB 2020-3 Amendments to AASs - Annual Improvements 2018-2020 and Other Amendments Effective for annual reporting periods beginning on or after Expected to be initially applied in the financial year ending 1 Jan 2022 30 June 2023 1 Jan 2022 30 June 2023 Reference to the Conceptual Framework - Amendments to IFRS 3 1 Jan 2022 30 June 2023 Property, Plant and Equipment: Proceeds before Intended Use - Amendments to IAS 16 1 Jan 2022 30 June 2023 Onerous Contracts - Costs of Fulfilling a Contract - Amendments to IAS 37 1 Jan 2022 30 June 2023 IFRS 9 Financial Instruments - Fees in the ’10 per cent’ test for derecognition of financial liabilities 1 Jan 2022 30 June 2023 C. Basis of consolidation Subsidiaries are entities controlled by the Company. Control is achieved when the Company is exposed, or has rights, to variable returns from its involvement with the investee and has the ability to affect those returns through its power over the investee. Specifically, the Company controls an investee if and only if the Company has power over the investee (i.e. existing rights that give it the current ability to direct the relevant activities of the investee). Exposure, or rights, to variable returns from its involvement with the investee, and the ability to use its power over the investee to affect its returns. When the Company has less than a majority of the voting or similar rights of an investee, the Company considers all relevant facts and circumstances in assessing whether it has power over an investee including: the contractual arrangement with the other vote holders of the investee; rights arising from other contractual arrangements and the Company’s voting rights and potential voting rights. The Company re-assesses whether or not it controls an investee if facts and circumstances indicate that there are changes to one or more of the three elements of control. Consolidation of a subsidiary begins when the Company obtains control over the subsidiary and ceases when the Company loses control of the subsidiary. Assets, liabilities, income and expenses of a subsidiary acquired or disposed of during the year are included in the statement of comprehensive income from the date the Company gains control until the date the Company ceases to control the subsidiary. Profit or loss and each component of other comprehensive income (OCI) are attributed to the equity holders of the parent of the Company and to the non-controlling interests, even if this results in the non-controlling interests having a deficit balance. When necessary, adjustments are made to the financial statements of subsidiaries to bring their accounting policies into line with the Company’s accounting policies. All intra-group assets and liabilities, equity, income, expenses and cash flows relating to transactions between members of the Company are eliminated in full on consolidation. A change in the ownership interest of a subsidiary, without a loss of control, is accounted for as an equity transaction. If the Company loses control over a subsidiary, it: de-recognises the assets (including goodwill) and liabilities of the subsidiary; de-recognises the carrying amount of any non-controlling interests; de-recognises the cumulative translation differences recorded in equity; recognises the fair value of the consideration received; recognises the fair value of any investment retained; recognises any surplus or deficit in profit or loss; reclassifies the parent’s share of components previously recognised in OCI to profit or loss or retained earnings, as appropriate, as would be required if the Company had directly disposed of the related assets or liabilities. 53 Integrated Research and its controlled entities • Annual Report 2021 Note 1: Significant accounting policies (cont.) D. Foreign currency In preparing the financial statements of the individual entities’ transactions in foreign currencies are translated at the foreign exchange rate ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies at the year end date are translated to Australian dollars at the foreign exchange rate ruling at that date. Foreign exchange differences arising on translation are recognised in profit or loss. Non-monetary assets and liabilities that are measured in terms of historical cost in a foreign currency are translated using the exchange rate at the date of the transaction. Non-monetary assets and liabilities denominated in foreign currencies that are stated at fair value are translated to Australian dollars at foreign exchange rates ruling at the dates the fair value was determined. On consolidation, the assets and liabilities of foreign operations, including goodwill and fair value adjustments arising on consolidation are translated to Australian dollars at foreign exchange rates ruling at the year end date. The revenues and expenses of foreign operations are translated to Australian dollars at rates approximating the foreign exchange rates ruling at the dates of the transactions. Foreign exchange differences arising on retranslation are recognised directly in other comprehensive income and accumulated in the translation reserve. • Level 2 - Valuation techniques for which the lowest level input that is significant to the fair value measurement is directly or indirectly observable. • Level 3 - Valuation techniques for which the lowest level input that is significant to the fair value measurement is unobservable. For assets and liabilities that are recognised in the financial statements at fair value on a recurring basis, the Company determines whether transfers have occurred between levels in the hierarchy by re-assessing categorisation (based on the lowest level input that is significant to the fair value measurement as a whole) at the end of each reporting period. F. Derivative financial instruments The consolidated entity uses derivative financial instruments to hedge its exposure to foreign exchange risks arising from operational activities. In accordance with its treasury policy, the consolidated entity does not hold or issue derivative financial instruments for trading purposes. Derivative financial instruments are recognised initially at fair value. Subsequent to initial recognition, derivative financial instruments are stated at fair value. The gain or loss on remeasurement to fair value is recognised immediately in profit or loss. However, where derivatives qualify for hedge accounting, recognition of any resultant gain or loss depends on the nature of the item being hedged. The fair value of forward exchange contracts is their quoted market price at the year end date, being the present value of the quoted forward price. E. Fair value measurement Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The fair value measurement is based on the presumption that the transaction to sell the asset or transfer the liability takes place either: i) ii) in the principal market for the assets or liability; or in the absence of a principal market, in the most advantageous market for the asset or liability. The principal or the most advantageous market must be accessible by the Company. The fair value of an asset or a liability is measured using the assumptions that market participants would use when pricing the asset or liability, assuming that market participants act in their economic best interest. A fair value measurement of a non-financial asset takes into account a market participant’s ability to generate economic benefits by using the asset in its highest and best use or by selling it to another market participant that would use the asset in its highest and best use. The Company uses valuation techniques that are appropriate in the circumstances and for which sufficient data are available to measure fair value, maximising the use of relevant observable inputs and minimising the use of unobservable inputs. All assets and liabilities for which fair value is measured or disclosed in the financial statements are categorised within the fair value hierarchy, described as follows, based on the lowest level input that is significant to the fair value measurement as whole: • Level 1 - Quoted (unadjusted) market prices in active markets for identical assets or liabilities 54 Integrated Research and its controlled entities • Annual Report 2021Financial statements Note 1: Significant accounting policies (cont.) G. Hedging On entering into a hedging relationship, the consolidated entity normally designates and documents the hedge relationship and risk management objective and strategy for undertaking the hedge. The documentation includes identification of the hedging instrument, the hedged item or transaction, the nature of the risk being hedged and how the entity will assess the hedging instrument’s effectiveness in offsetting the exposure to changes in the item’s fair value or cash flows attributable to the hedged risk. Such hedges are expected to be highly effective in offsetting changes in fair value or cash flows and are assessed on an ongoing basis to determine that they actually have been highly effective throughout the financial reporting periods for which they are designated. For cash flow hedges, the associated cumulative gain or loss is removed from equity and recognised in profit or loss in the same period or periods during which the hedged forecast transaction affects profit or loss. The ineffective part of any gain or loss is recognised immediately in the profit or loss. Where financial instruments entered into by the Company are not designated as a hedging instrument the gain or loss is recognised immediately the profit and loss. H. Property, plant and equipment Items of property, plant and equipment are stated at cost or deemed cost less accumulated depreciation and impairment losses (see accounting policy (M)). The cost of acquired assets includes (i) the initial estimate at the time of installation and during the period of use, when relevant, of the costs of dismantling and removing the items and restoring the site on which they are located, and (ii) changes in the measurement of existing liabilities recognised for these costs resulting from changes in the timing or outflow of resources required to settle the obligation or from changes in the discount rate. Where parts of an item of property, plant and equipment have different useful lives, they are accounted for as separate items of property, plant and equipment. Depreciation is provided on property, plant and equipment. Depreciation is calculated on a straight line basis so as to write off the net cost of each asset over its expected useful life to its estimated residual value. Leasehold improvements are depreciated over the period of the lease or estimated useful life, whichever is the shorter, using the straight line method. The estimated useful lives, residual values and depreciation method are reviewed annually, with the effect of any changes recognised on a prospective basis. The following useful lives are used in the calculation of depreciation: • Leasehold improvements 6 to 10 years • Plant and equipment 4 to 8 years I. Leases The Company assesses at contract inception whether a contract is, or contains, a lease. The Company applies a single recognition and measurement approach for all leases, except for short term leases and low-value assets. The Company recognises lease liabilities to make lease payments and right-of-use assets representing the right to use the underlying asset. Right‑of‑use assets The right-of-use assets comprise the initial measurement of the corresponding lease liability, lease payments made at or before the commencement day, less any lease incentives received and any initial direct costs. They are subsequently measured at cost less accumulated depreciation and impairment losses. Right-of-use assets are depreciated on a straight-line basis over the lease term. Lease liabilities At the commencement date of the lease, the Company recognises lease liabilities measured at the present value of lease payments to be made over the lease term. The lease payments include fixed payments (including in-substance fixed payments) less any lease incentives receivable, variable lease payments that depend on an index or a rate, and amounts expected to be paid under residual value guarantees. The lease payments also include the exercise price of a purchase option reasonably certain to be exercised by the Company and payments of penalties for terminating a lease, if the lease term reflects the Company exercising the option to terminate. The variable lease payments that do not depend on an index or a rate are recognised as expense in the period on which the event or condition that triggers the payment occurs. In calculating the present value of lease payments, the Company uses the incremental borrowing rate at the lease commencement date if the interest rate implicit in the lease is not readily determinable. After the commencement date, the amount of lease liabilities is increased to reflect the accretion of interest and reduced for the lease payments made. In addition, the carrying amount of lease liabilities is remeasured if there is a modification, a change in the lease term, a change in the in-substance fixed lease payments or a change in the assessment to purchase the underlying asset. Short‑term leases and leases of low‑value assets The Company applies the short-term lease recognition exemption to its short-term leases (i.e., those leases that have a lease term of 12 months or less from the commencement date and do not contain a purchase option). It also applies the lease of low-value assets recognition exemption to leases of office equipment that are considered to be low value. Lease payments on short-term leases and leases of low-value assets are recognised as expense on a straight-line basis over the lease term. 55 Integrated Research and its controlled entities • Annual Report 2021 Note 1: Significant accounting policies (cont.) J. Intangible Assets Research and development Expenditure on research activities, undertaken with the prospect of gaining new scientific or technical knowledge and understanding, is recognised in profit or loss as incurred. Expenditure on development activities, whereby research findings are applied to a plan or design for the production of new or substantially improved products and processes, is capitalised if the product or process is technically and commercially feasible and the consolidated entity has sufficient resources to complete development. The useful lives of the capitalised assets are assessed as finite. The expenditure capitalised includes the cost of materials, direct labour and an appropriate proportion of overheads. Other development expenditure is recognised in profit or loss as an expense as incurred. Capitalised development expenditure is stated at cost less accumulated amortisation and impairment losses (see accounting policy (M)). Amortisation is charged to profit or loss on a straight-line basis over the estimated useful life, but no more than three years, the exception being for the Company’s next generation Prognosis Cloud platform which is amortised over five years. Intellectual property Intellectual property acquired from third parties is amortised over its estimated useful life, but no more than three years. Computer software Computer software is stated at cost and amortised on a straight-line basis over a two and a half to three year period. SaaS arrangements are service contracts providing the Company with the right to access the cloud provider’s application software over the contract period. Costs incurred to configure or customise, and the ongoing fees to obtain access to the cloud provider’s application software, are recognised as operating expenses when the services are received. Customer Relationships Customer relationships are initially measured at fair value and amortised over the estimated useful life, but no more than five years. K. Trade and other receivables Trade and other receivables are stated at their amortised cost less expected credit losses. To measure the expected credit losses the utilises the simplified approach in calculating the expected credit loss and recognises a loss allowance based on a lifetime expected credit losses at each reporting date. The Company has established a provision matrix calculated based on the group historical credit loss experience adjusted for forward looking factors. Trade receivables are written off when there is no reasonable expectation of recovery. For the trade receivables with extended payment terms beyond twelve months, the receivable is initially recognised at fair value less transaction costs calculated by applying a discount to the contracted cash flows. The discount rate applied is based upon the corporate borrowing rate that would apply to the type of customer, taking into account the customers’ credit worthiness based on its size and jurisdiction. L. Cash and cash equivalents Cash and cash equivalents comprises cash balances and call deposits with an original maturity of three months or less. M. Impairment The carrying amounts of the consolidated entity’s assets are reviewed at each reporting date to determine whether there is any indication of impairment. If any such indication exists, the asset’s recoverable amount is estimated. Refer to Note 1 (U) for Goodwill impairment considerations. For intangible assets that are not yet available for use, the recoverable amount is estimated at each year end date. An impairment loss is recognised whenever the carrying amount of an asset or its cash generating unit exceeds its recoverable amount. Impairment losses are recognised in profit or loss unless the asset has previously been revalued, in which case the impairment loss is recognised as a reversal to the extent of that previous revaluation with any excess recognised through profit or loss. The recoverable amount of other assets is the greater of their fair value less costs to sell and value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and their risk specific to the asset. For an asset that does not generate largely independent cash inflows, the recoverable amount is determined for the cash-generating unit to which the asset belongs. N. Employee benefits Superannuation Obligations for contributions to defined contribution pension plans are recognised as an expense in profit or loss as incurred. There are no defined benefit plans in operation. Long‑term service benefits The consolidated entity’s net obligation in respect of long-term service benefits, other than pension plans, is the amount of future benefit that employees have earned in return for their service in the current and prior periods. The obligation is calculated using expected future increases in wage and salary rates including related on-costs and expected settlement dates, and is discounted using the rates attached to the high quality corporate bond rate at the year end date which have maturity dates approximating to the terms of the consolidated entity’s obligations. 56 Integrated Research and its controlled entities • Annual Report 2021Financial statements Note 1: Significant accounting policies (cont.) Share‑based payment transactions The performance rights programmes allow the consolidated entity’s employees to acquire shares of the Company. The fair value of performance rights granted are recognised as an employee expense with a corresponding increase in equity. The fair value is measured at grant date and spread over the period during which the employees become unconditionally entitled to the performance rights. The fair value of the instrument granted is measured using a Black-Scholes methodology, taking into account the terms and conditions upon which the options were granted. The amount recognised as an expense is adjusted to reflect the actual number of share options or performance rights that are expected to vest. Wages, salaries, annual leave, and non‑monetary benefits Liabilities for employee benefits for wages, salaries and annual leave represent present obligations resulting from employees’ services provided to the year end date, calculated at undiscounted amounts based on remuneration wage and salary rates that the consolidated entity expects to pay as at the year end date. O. Provisions A provision is recognised in the statement of financial position when the consolidated entity has a present legal or constructive obligation as a result of a past event, and it is probable that an outflow of economic benefits will be required to settle the obligation. Provisions are determined by discounting the expected future cash flows at a pre-tax rate that reflects current market assessments of the time value of money and, where appropriate, the risks specific to the liability. Employee benefits Provisions for employee benefits include liabilities for annual leave and long service leave and are measured at the amounts expected to be paid when the liabilities are settled. Make good The make good provision is for leases undertaken by the Company. For each provision raised a corresponding asset has been recognised and is amortised over the shorter of the term of the lease or the useful life of the asset. P. Trade and other payables Trade and other payables are stated at their amortised cost. Q. Revenue Revenue from contracts with customers is recognised either at a point in time (licence fees) or over time (maintenance, SaaS, testing solutions and professional services fees), regardless of when payment is received. Amounts disclosed as revenue are net of agency commissions and discounts. Where the Company bundles the products or services, the transaction price is allocated to each performance obligation based on the proportionate stand-alone selling prices. Licence fees are recognised on delivery of the licence key, where the Company’s contracts with customers provide the right to use the Company’s intellectual property. As such, the Company’s performance obligation is satisfied at the point in time which the customer receives the licence key. Maintenance fees are recognised on a monthly basis over the term of the service agreement, which may range between one to five years. Services provided to customers under maintenance contracts include technical support and supply of software upgrades. Subscription fees are recognised on a monthly basis over the term of the service agreement which may range between one to five years. The Company’s contracts with customers provide a right of access to the Company’s intellectual property (hosted on the Company’s cloud environment) for the duration of the term of the contract. Testing solutions services revenues are recognised either rateably over a service period or as services are rendered. Testing services relate to the provision of services to performing testing of customer environments. Professional services are revenues recognised as the services are rendered, typically in accordance with the achievement of contract milestones or hours expended. Professional services include implementation and configuration services for licenced software. Unsatisfied performance obligations are disclosed as deferred revenue on the consolidated statement of financial position. Where the Company has a multiyear non-cancellable contractual commitment but does not expect to satisfy the performance obligation within twelve months, no deferred revenue or trade receivable is recognised. The Company typically provides multi-year payment terms to customers ranging between one to five years. For such contracts with customers, the transaction price is discounted using a rate that would be reflected in a separate financing transaction between the Company and the customer. This amount is recognised rateably as finance income over the payment period. Directly related contract costs in obtaining the customer contracts are expensed unless they are incremental to obtaining the contract and the Company expects to recover those costs. These costs are recognised as contract assets and amortised over the life of the contract they relate to. The incremental costs in obtaining customer contracts for the Company relate to specified commissions paid to employees which meet the criteria of directly related contract costs. No revenue is recognised if there are significant uncertainties regarding the recovery of the transaction price, the costs incurred or to be incurred cannot be measured reliably or there is a risk of return. 57 Integrated Research and its controlled entities • Annual Report 2021 Note 1: Significant accounting policies (cont.) R. Financing income Financing income comprises interest receivable on funds invested and the financing component of the sale of licences, less interest payable on borrowings. S. Income tax Income tax on the profit or loss for the periods presented comprises current and deferred tax. Income tax is recognised in profit or loss except to the extent that it relates to items recognised directly in equity, in which case it is recognised in equity. Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantively enacted at the year end date, and any adjustment to tax payable in respect of previous years. Deferred tax is recognised on temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes. The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax rates enacted or substantively enacted at the year end date. A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which the asset can be utilised. Deferred tax assets are reduced to the extent that it is no longer probable that the related tax benefit will be realised. Additional dividend franking deficit tax that arises from the distribution of dividends are recognised at the same time as the liability to pay the related dividend. T. Goods and Services Tax Revenue, expenses and assets are recognised net of the amount of goods and services tax (GST), or similar taxes, except where the amount of GST incurred is not recoverable from the taxation authority. In these circumstances, the GST is recognised as part of the cost of acquisition of the asset or as part of the expense. Receivables and payables are stated with the amount of GST included. The net amount of GST recoverable or payable is included as a current asset or liability in the statement of financial position. Cash flows are included in the statement of cash flows on a gross basis. The GST components of cash flows arising from investing and financing activities, which are recoverable or payable are classified as operating cash flows. U. Business Combination and Goodwill Business combinations are accounted for using the acquisition method. The cost of an acquisition is measured as the aggregate of the consideration transferred at acquisition date measured at fair value. Any contingent consideration to be transferred by the acquirer will be recognised at fair value at the acquisition date. Changes in the fair value of the contingent consideration are recognised in the Statement of Comprehensive Income. Goodwill is initially measured at cost, being the excess of the aggregate of the consideration transferred over the net identifiable assets acquired and liabilities assumed. Goodwill is tested annually for impairment. Acquisition-related costs are expensed as incurred and included in administrative expenses. V. Grant income Government grants are recognised where there is reasonable assurance that the grant will be received and all attached conditions will be complied with. When the grant relates to an expense item, it is recognised as income on a systematic basis over the periods that the related costs, for which it is intended to compensate, are expensed. W. Significant accounting judgements, estimates and assumptions The carrying amounts of certain assets and liabilities are often determined based on estimates and assumptions of future events. The key estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of certain assets and liabilities within the next annual reporting period are: Intangible assets ‑ Development An intangible asset arising from development expenditure on an internal project is recognised only when the consolidated entity can demonstrate the technical feasibility of completing the intangible asset so that it will be available for use or sale, its intention to complete and its ability to use or sell the asset, how the asset will generate future economic benefits, the availability of resources to complete the development and the ability to measure reliably the expenditure attributable to the intangible asset during its development. Following the initial recognition of the development expenditure, the cost model is applied requiring the asset to be carried at cost less any accumulated amortisation and accumulated impairment losses. Any expenditure capitalised is amortised over the period of expected benefits from the related project commencing from the commercial release of the project. The carrying value of an intangible asset arising from development expenditure is tested for impairment annually when the asset is not yet available for use or more frequently when an indication of impairment arises during the reporting period. 58 Integrated Research and its controlled entities • Annual Report 2021Financial statements Income Tax The Company regularly assesses the adequacy of income tax provisions having regard to the differing tax rules and regulations applicable in the various jurisdictions in which the Company operates. Due to the complexities of tax rules and regulations in numerous jurisdictions, matters such as the availability and timing of tax deductions and the application of the arm’s length principle to cross-border transactions often require significant judgements and assumptions to be made. Deferred tax assets are recognised for deductible temporary differences and tax losses to the extent that it is probable that future taxable profits will be available to utilise those temporary differences and tax losses. Significant judgement is required by the Company to determine the amount of deferred tax assets that can be recognised, based upon the likely timing and the level of future taxable profits. Note 1: Significant accounting policies (cont.) Intangible assets ‑ Goodwill Goodwill acquired from business acquisitions is initially measured at cost. Goodwill is tested annually for impairment or earlier if changes in circumstances indicate a potential impairment, the impairment policy is explained in note 1(M). The impairment testing requires judgements over future cashflow streams and assumptions used in the calculations. Share based payment transactions The consolidated entity measures the cost of equity-settled transactions with employees by reference to the fair value of the equity instruments at the date at which they are granted. The fair value is determined by using either a Black-Scholes or Monte Carlo methodology and applying management determined probability factors relating to non-market vesting conditions. Provision for expected credit losses of trade and other receivables The Company uses a provision matrix to calculate the expected credit loss for trade and other receivables. The provision rates are based on the days overdue and differ by geography. The provision matrix is based on the historical default experience for the Company and adjusted for forward-looking information and includes the use of macroeconomic information where appropriate. The determination of the provision rates is considered a significant estimate as it is sensitive to change in circumstances and of forecast of economic conditions. The expected credit loss also may not be representative of the customers’ actual default in the future. 59 Integrated Research and its controlled entities • Annual Report 2021 Note 2. Segment reporting The Chief Operating Decision Maker (CODM), being the Chief Executive Officer, reviews a variety of information, including profit, on the performance of Prognosis solution across the group for the purpose of resource allocation. The principal geographical regions are The Americas - Operating from the United States with responsibility for the countries in North, Central and South America, Europe - operating from the United Kingdom and Germany with responsibility for the countries in Europe, Asia Pacific - operating from Australia and Singapore with responsibility for the countries in the rest of the world, and Corporate Australia - with responsibility for research and development and corporate head office functions of the Company. Inter-segment pricing is determined on an arm’s length basis. Segment profit represents the profit earned by each segment without allocation of investment revenue and income tax expense. Information regarding these geographic segments is presented below. The accounting policies of the reportable segments are the same as the Group’s accounting policies. Americas Europe Asia Pacific Corporate Australia1 Eliminations Consolidated 2021 2020 2021 2020 2021 2020 2021 2020 2021 2020 2021 2020 54,509 75,786 12,167 17,476 11,817 17,651 - - - 78,493 110,913 - - - - - - 38,430 58,134 (38,430) (58,134) - - 54,509 75,786 12,167 17,476 11,817 17,651 38,430 58,134 (38,430) (58,134) 78,493 110,913 78,493 110,913 1,641 2,276 305 458 352 615 6,173 27,516 - - 8,470 30,865 In thousands of AUD Sales to customers outside the consolidated entity Inter-segment revenue Total segment revenue Total revenue Segment results (before finance income and tax) Results from operating activities Financing income Income tax expense Profit for the year 8,470 30,865 837 606 (1,372) (7,417) 7,935 24,054 1,662 8,557 13,426 12,058 - - - - Capital additions2 1,580 675 4 619 3 149 75 7,114 Depreciation and amortisation expenditure 591 960 235 270 286 198 12,315 10,630 Americas (USD) Europe (GBP) In local currency3 2021 2020 Sales to customers outside the consolidated entity Inter-segment sales Total segment revenue 40,798 50,258 - - 40,798 50,258 Segment results 1,224 1,517 2021 6,713 - 6,713 168 2020 9,243 - 9,243 245 1 Corporate Australia includes both the research and development, hedging and corporate head office functions of Integrated Research Limited. 2 Excludes internal development costs capitalised but includes third party assets acquired. Additions also include right-of-use assets. 3 Segment results represented in local currencies. 60 Integrated Research and its controlled entities • Annual Report 2021Financial statements Note 3. Revenue from contracts with customers Information regarding the disaggregation of the Company’s revenues from contracts with customers is presented below. In thousands of AUD Timing of Revenue Recognition: At a point in time Over time Total Revenue from contracts with customers Type of product Group Collaborate Infrastructure Transact Professional services Total Revenue Consolidated 2021 2020 47,359 31,134 78,493 44,000 15,874 10,243 8,376 78,493 72,098 38,815 110,913 59,818 28,657 13,808 8,630 110,913 The transaction price allocated to the remaining performance obligations (unsatisfied or partially unsatisfied), which are not included above, is $8,441,000 (2020: $15,169,000) as at 30 June and is expected to be recognised as revenue in two to five years. This amount relates to contracts with customers where the Company has a multi-year non-cancellable contractual commitment but does not expect to satisfy the performance obligation within twelve months, and no deferred revenue or trade receivable is recognised. Note 4. Expenditure Total expenditure includes: In thousands of AUD Employee benefits expense: Defined contribution plans Equity settled share-based payments Other employee benefits Depreciation and amortisation Expected credit loss provision expense Consolidated 2021 2020 2,880 824 50,442 54,146 13,427 277 2,974 671 56,823 60,468 12,058 899 61 Integrated Research and its controlled entities • Annual Report 2021 Note 5. Other gains and (losses) In thousands of AUD Loss on sale of financial assets Currency exchange gains/(losses) Grant income - JobKeeper Note 24 Consolidated 2021 - (1,936) 626 (1,310) 2020 (861) (1,007) - (1,868) The Company participated in the Australian Federal Government’s JobKeeper program during the 2021 Financial Year recognising amounts received as grant income with $333,000 relating to capitalised development in the consolidated statement of financial position. The purpose of this program was to assist businesses during the COVID-19 pandemic by covering a proportion of employee salaries and wages based on defined eligibility criteria. Note 6. Finance income In thousands of AUD Interest income Interest on borrowings Interest on lease liability Note 7. Auditors’ remuneration In AUD Fees to Ernst & Young (Australia) Consolidated 2021 1,440 (359) (243) 838 2020 992 (176) (210) 606 Consolidated 2021 2020 Fees for auditing the consolidated financial report of the Company and auditing the statutory financial reports of any controlled entities 244,924 233,669 Fees for other services  - Tax compliance  - Other compliance Total fees to Ernst & Young (Australia) Fees to other overseas member firms of Ernst & Young (Australia) Fees for other services  - Tax compliance Total fees to overseas member firms of Ernst & Young (Australia) Total auditor's remuneration 83,821 3,605 48,000 - 332,350 281,669 131,930 131,930 464,280 100,684 100,684 382,353 62 Integrated Research and its controlled entities • Annual Report 2021Financial statements Note 8. Income tax Recognised in profit for the year In thousands of AUD Current income tax: Current income tax charge Adjustments in respect of current income tax of previous year Deferred tax: Relating to origination and reversal of temporary differences 15 Total income tax expense in profit and loss Numerical reconciliation between income tax expense and profit before tax In thousands of AUD Profit before tax Income tax using the domestic corporate tax rate of 30% Increase in income tax expense due to: Non-deductible expenses Effect of tax rates in foreign jurisdictions Other Decrease in income tax expense due to: R&D tax incentive Prior year adjustments Income tax expense Consolidated Note 2021 2020 2,207 (20) 2,187 (815) 1,372 Consolidated 2021 9,307 2,791 204 30 - (1,633) (20) 1,372 8,222 (310) 7,912 (495) 7,417 2020 31,471 9,441 182 (261) (213) (1,422) (310) 7,417 63 Integrated Research and its controlled entities • Annual Report 2021 Note 9. Earnings per share The calculation of basic and diluted earnings per share at 30 June 2021 was based on the profit attributable to ordinary shareholders of $7,935,000 (2020: $24,054,000); a weighted number of ordinary shares outstanding during the year ended 30 June 2021 of 172,116,418 (2020: 171,860,753); and a weighted number of ordinary shares (diluted) outstanding during the year ended 30 June 2021 of 172,603,668 (2020: 172,529,700), calculated as follows: In thousands of AUD Profit for the year Weighted average number of shares used as the denominator Number Number for basic earnings per share: Ordinary shares Effect of employee share plans on issue Number for diluted earnings per share Basic earnings per share (AUD cents) Diluted earnings per share (AUD cents) Note 10. Cash and cash equivalents In thousands of AUD Cash at bank and on hand Note 11. Trade and other receivables Current In thousands of AUD Trade debtors Less: Allowance for expected credit losses GST receivable Non‑current In thousands of AUD Trade debtors Consolidated 2021 7,935 2020 24,054 Consolidated 2021 2020 172,116,418 171,860,753 487,250 668,947 172,603,668 172,529,700 4.61 4.60 14.00 13.94 Consolidated 2021 12,149 2020 9,744 Consolidated 2021 53,082 (1,336) 51,746 172 51,918 Consolidated 2021 27,593 2020 59,898 (2,217) 57,681 172 57,853 2020 29,399 The Company provides customers of good credit worthiness extended payment plans over the committed term of the licence contract ranging between one to five years. For customers not on extended payment plans the credit period on sales range from 30 to 90 days. 64 Integrated Research and its controlled entities • Annual Report 2021Financial statements Note 11. Trade and other receivables (cont.) Ageing of past due but not impaired: In thousands of AUD Past due 30 days Past due 60 days Past due 90 days Total Note 24 Consolidated 2021 1,422 830 3,357 5,609 The movement in the allowance for expected credit losses in respect of trade receivables is detailed below: In thousands of AUD Balance at beginning of year Amounts written off during the year (Decrease)/increase in provision Balance end of year Consolidated 2021 2,217 (1,158) 277 1,336 2020 1,584 1,851 5,995 9,430 2020 1,417 (99) 899 2,217 The Company has used the following criteria to assess the allowance loss for expected credit losses shown above: • historical default experience; • macroeconomic factors specific to the geography of the customer; • an individual account by account specific risk assessment based on past credit history; and • any prior knowledge of debtor insolvency or other credit risk. Included in the Company’s trade receivable balance are debtors which are 90 days past due at the reporting date which the Company has not provided for as there has been no significant change in credit quality and the consolidated entity believes that the amounts are still recoverable. The Company does not hold any collateral over these balances. Note 12. Other assets Current In thousands of AUD Other prepayments Contract assets Fair value of assets - forward foreign exchange contracts Total Non‑current In thousands of AUD Contract assets Total Consolidated 2021 2,299 799 247 3,345 Consolidated 2021 799 799 2020 1,821 941 201 2,963 2020 872 872 65 Integrated Research and its controlled entities • Annual Report 2021 Note 13. Other financial assets In thousands of AUD Deposits Consolidated 2021 175 2020 236 The carrying amount of other financial assets is a reasonable approximation of their fair value. Note 14. Property, plant and equipment Plant and equipment In thousands of AUD At cost Accumulated depreciation Leasehold improvements In thousands of AUD At cost Accumulated depreciation Consolidated 2021 5,702 (4,880) 822 Consolidated 2021 3,299 (2,866) 433 Total property, plant and equipment Consolidated In thousands of AUD At cost Accumulated depreciation Total written down amount 2021 9,001 (7,746) 1,255 2020 6,517 (5,147) 1,370 2020 3,464 (2,951) 513 2020 9,981 (8,098) 1,883 66 Integrated Research and its controlled entities • Annual Report 2021Financial statements Note 14. Property, plant and equipment (cont.) Plant and Equipment In thousands of AUD Carrying amount at start of year Additions Disposals Effects of foreign currency exchange Depreciation expense Carrying amount at end of year Leasehold Improvements In thousands of AUD Carrying amount at start of year Additions Effects of foreign currency exchange Depreciation expense Carrying amount at end of year Consolidated 2021 1,370 116 - (29) (635) 822 Consolidated 2021 513 58 (14) (124) 433 2020 1,880 200 (9) 25 (726) 1,370 2020 751 21 3 (262) 513 Note 15. Deferred tax assets and liabilities Deferred tax assets and liabilities are attributable to the following: Consolidated In thousands of AUD Intangible assets Trade and other payables Employee benefits Provisions Other current liabilities Unrealised foreign exchange gain Deferred tax assets/(liabilities) Set off of deferred tax asset Net deferred tax assets/(liabilities) Assets Liabilities Net 2021 2020 - 435 1,082 431 646 142 2,736 (1,553) 1,183 130 391 1,018 790 403 62 2,794 (1,390) 1,404 2021 7,879 2020 7,338 2021 2020 (7,879) (7,208) - - - 718 - 8,597 (1,553) 7,044 - - - 502 - 7,840 (1,390) 6,450 435 1,082 431 (72) 142 391 1,018 790 (99) 62 (5,861) (5,046) - - (5,861) (5,046) 67 Integrated Research and its controlled entities • Annual Report 2021 Note 15. Deferred tax assets and liabilities (cont.) Movement in temporary differences during the year: For year ended 30 June 2021 In thousands of AUD Intangible assets Trade and other payables Employee benefits Provisions Other current liabilities Unrealised foreign exchange gain For year ended 30 June 2020 In thousands of AUD Intangible assets Trade and other payables Employee benefits Provisions Other current liabilities Unrealised foreign exchange gain Balance 1 July 20 (7,208) 391 1,018 790 (99) 62 (5,046) Balance 1 July 19 (5,799) 268 730 420 628 (798) (4,551) Consolidated Recognised in income Recognised in equity Balance 30 June 21 (671) 44 64 (359) 27 80 (815) - - - - - - ‑ (7,879) 435 1,082 431 (72) 142 (5,861) Consolidated Recognised in income Recognised in equity Balance 30 June 20 (1,409) 123 288 370 (727) 860 (495) - - - - - - ‑ (7,208) 391 1,018 790 (99) 62 (5,046) 68 Integrated Research and its controlled entities • Annual Report 2021Financial statements Note 16. Intangible assets The balance of capitalised intangible assets comprises: Cost Consolidated Balance at 30 June 2020 46,206 2,408 Software development Third party software In thousands of AUD Balance at 1 July 2019 Fully amortised & offset Internally developed Purchased Effects of foreign currency exchange In thousands of AUD Balance at 1 July 2020 Fully amortised & offset Internally developed Purchased Effects of foreign currency exchange Amortisation In thousands of AUD Balance at 1 July 2019 Fully amortised & offset Amortisation for year Effects of foreign currency exchange Software development Third party software Goodwill Customer Relationships 1,473 3,524 859 40,178 (7,934) 13,962 - - 46,206 (5,587) 11,985 - - - - 930 5 2,408 (118) - 36 (42) 2,284 - - - 104 3,628 Goodwill 3,628 - - - (338) 3,290 - - - 23 882 Customer Relationships 882 (800) - - (82) ‑ Software development Third party software Goodwill Customer Relationships 20,939 (7,934) 8,832 - 1,308 - 41 4 Balance at 30 June 2021 52,604 Balance at 30 June 2020 21,837 1,353 Balance at 1 July 2020 Fully amortised & offset Amortisation for year Effects of foreign currency exchange Balance at 30 June 2021 21,837 (5,587) 9,738 - 25,988 1,353 (118) 1,034 (41) 2,228 - - - - ‑ - - - - ‑ 686 - 178 18 882 882 (800) - (82) ‑ Carrying amounts In thousands of AUD Balance at 30 June 2020 Balance at 30 June 2021 Software development Third party software 24,369 26,616 1,055 56 Goodwill 3,628 3,290 Customer Relationship - ‑ Total 46,034 (7,934) 13,962 930 132 53,124 Total 53,124 (6,505) 11,985 36 (462) 58,178 Total 22,933 (7,934) 9,051 22 24,072 24,072 (6,505) 10,772 (123) 28,216 Total 29,052 29,962 69 Integrated Research and its controlled entities • Annual Report 2021 Note 17. Goodwill Goodwill arose on the acquisition of IQ Services business in the year ending 30 June 2016. Management has identified the Group as the cash generating unit (the Prognosis CGU) to which goodwill is allocated for impairment testing. Management performs its annual impairment testing at least annually. The carrying value of goodwill at 30 June 2021 is $3,290,000 (2020: $3,628,000). A reconciliation of the movement in goodwill is included in Note 16. The recoverable amount of the Prognosis CGU has been determined using a value in use approach. The value in use has been based on the following key assumptions: 1. Cash flow forecasts The cash flow forecasts are based upon a Board approved 2022 budget and management projections for the subsequent four years of the Prognosis CGU. 2. Discount rate Discount rate of 11% (2020: 11%) applied for value in use calculation is based on the post-tax weighted average cost of capital applicable to the Prognosis CGU. 3. Terminal value The terminal growth rate after the five-year projection period has been calculated using a growth rate of 3% (2020: 3%) which is determined by Management based on their assessment of expected long term annual growth for the software industry. The value in use does not indicate any impairment is required at 30 June 2021. Management believe that a reasonable change in any of the above key assumptions would not cause the carrying values to exceed their recoverable amounts. Note 18. Trade and other payables In thousands of AUD Trade and other creditors The average credit period on trade and other payables is 30 days. Consolidated 2021 10,181 2020 10,213 70 Integrated Research and its controlled entities • Annual Report 2021Financial statements Note 19. Employee benefits Current In thousands of AUD Liability for annual leave Liability for long service leave Non‑current In thousands of AUD Liability for long service leave Pension plans Consolidated 2021 2,721 1,324 4,045 Consolidated 2021 199 2020 2,746 1,106 3,852 2020 190 Employees of the consolidated entity accumulate pension benefits through statutory contributions by the entities in the consolidated entity as required by the laws of the jurisdictions in which they operate, supplemented by individual contributions. Share based payments Performance Rights On 21 November 2011, the consolidated entity established the Integrated Research Performance Rights and Options Plan (IRPROP). The plan enables the Company to offer performance rights to eligible employees to obtain shares in Integrated Research at no cost contingent upon performance conditions being met. The performance conditions include either a service period with performance components or a service period with either a net after tax profit hurdle or a total shareholder return (TSR) hurdle. The performance rights are automatically exercised into shares upon the performance conditions being met. The following performance rights were granted during the period: Grant Date Number of Rights Earliest Vesting Date Sep-20 Nov-20 Nov-20 Nov-20 134,410 31,789 31,789 31,790 Jul 2023 Jul 2023 Jul 2023 Jul 2023 Expiry date Aug 2023 Aug 2023 Aug 2023 Aug 2023 71 Integrated Research and its controlled entities • Annual Report 2021 Note 19. Employee benefits (cont.) The fair value of the performance rights including assumptions used are as follows: Grant date Fair value at measurement date Share price Exercise price Expected volatility Contractual life (expressed in days) Expected dividends Risk-free interest rate (based on 3 year treasury bonds) Sep 2020 Nov 2020 Nov 2020 Nov 2020 $3.395 $3.60 nil 50% 1,070 2.00% 0.11% $1.069 $3.62 nil 49% 1,009 2.00% 0.11% $1.506 $3.62 nil 49% 1,009 2.00% 0.11% $1.800 $3.62 nil 49% 1,009 2.00% 0.11% Testing date Model Used N/A June 2021 June 2022 June 2023 Black Scholes Monte Carlo Monte Carlo Monte Carlo The fair values of services received in return for performance rights granted to employees is measured by reference to the fair value of share options granted. During the year ended 30 June 2021, the consolidated entity recognised an expense through profit of $824,000 related to the fair value of performance rights (2020: $671,000). The following table provides the movement in performance rights during the year: 2021 1,054 (124) (354) 230 806 - Consolidated 2021 4,045 Consolidated 2021 199 466 665 2020 791 (141) - 404 1,054 - 2020 3,852 2020 190 523 713 Note 19 Note 19 In thousands of performance rights Outstanding at the beginning of the year Forfeited during the year Exercised during the year Granted during the year Outstanding at the end of the year Exercisable at the end of the year (vested) Note 20. Provisions Current In thousands of AUD Employee benefits Non‑current In thousands of AUD Employee benefits Lease make good 72 Integrated Research and its controlled entities • Annual Report 2021Financial statements Note 21. Lease assets and liabilities The Company has lease contracts for office space and equipment used In operations, with terms ranging from 1 to 5 years. The company’s obligations under Its leases are secured by the lessor’s title to the leased assets. The lease liabilities were discounted at the incremental borrowing rates as at 1 July 2020. The incremental borrowing rates for the portfolio of leases were between 3% and 4%. Finance income decreased by $242,000 (2020: $210,000) relating to the interest expense on lease liabilities recognised. Right‑of‑use assets Office premises In thousands of AUD At cost Accumulated depreciation Office premises In thousands of AUD Carrying amount at start of year On adoption of AASB 16 Addition during the year Effects of foreign currency exchange Depreciation expense Carrying amount at end of year Current lease liabilities In thousands of AUD Lease liabilities Non‑current lease liabilities In thousands of AUD Lease liabilities Consolidated 2021 8,705 (2,702) 6,003 Consolidated 2021 6,367 - 1,555 (23) (1,896) 6,003 Consolidated 2021 1,655 1.655 Consolidated 2021 4,767 4,767 Contractual undiscounted cash outflows used to calculate lease liability Consolidated In thousands of AUD Less than one year Between one and five years Greater than five years 2021 1,660 5,210 - 6,870 2020 8,386 (2,019) 6,367 2020 - 2,147 6,204 35 (2,019) 6,367 2020 1,372 1,372 2020 5,142 5,142 2020 1,579 5,460 - 7,039 73 Integrated Research and its controlled entities • Annual Report 2021 Note 22. Other financial liabilities Current In thousands of AUD Fair value of hedge liabilities - forward foreign exchange contracts Non‑Current In thousands of AUD Other creditors Note 23. Capital and reserves Share capital In thousands of shares On issue 1 July Issued against employee performance right exercised On issue 30 June Consolidated 2021 192 192 2020 37 37 Consolidated 2021 2020 13 13 21 21 Ordinary shares 2021 171,861 354 172,215 2020 171,861 - 171,861 The company does not have authorised capital or par value in respect of its issued shares. The holders of ordinary shares are entitled to receive dividends as declared from time to time and are entitled to one vote per share at meetings of the Company. All shares rank equally with regard to the Company’s residual assets. Hedging reserve The hedging reserve comprises the effective portion of the cumulative net change in the fair value of cash flow hedging instruments related to hedged transactions that have not yet occurred. Translation reserve The translation reserve comprises all foreign exchange differences arising from the translation of the financial statements of foreign operations where their functional currency is different to the presentation currency of the consolidated entity, as well as from the translation of liabilities that hedge the consolidated entity’s net investment in a foreign subsidiary. Employee benefit reserve The employee benefit reserve arises on the grant of either share options or performance rights to employees under the Integrated Research Performance Rights and Option Plan (established November 2011) or the Employee Share Option Plan (established October 2000). Refer to note 19 for further details. 74 Integrated Research and its controlled entities • Annual Report 2021Financial statements Note 23. Capital and reserves (cont.) Dividends Dividends recognised in the current year by the company are: In thousands of AUD Cents per share Total amount Franked/ unfranked Date of payment 2021 Final 2020 Total amount 2020 Final 2019 Interim 2020 Total amount 3.75 6,447 100% franked 6,447 3.75 3.5 6,445 100% franked 15 Oct 2019 6,015 100% franked 17 Apr 2020 12,460 No dividends were declared for the 2021 financial year. Franking account disclosure: In thousands of AUD Adjusted franking account balance Impact on franking account balance of dividends not recognised Company 2021 7,764 - 2020 8,503 (2,762) 75 Integrated Research and its controlled entities • Annual Report 2021 Note 24. Financial instruments Capital risk management The consolidated entity manages its capital to ensure that controlled entities will be able to continue as a going concern while maximising the return to stakeholders through the optimisation of treasury management. The capital structure of the consolidated entity consists of cash and cash equivalents and equity attributable to equity holders of the company, comprising issued capital, reserves, and retained earnings as disclosed in Notes 10 and 23 respectively. Borrowings The Company has a $20 million multicurrency revolving cash advance facility with an expiry date of 31 July 2023 at which point all outstanding cash advances must be repaid. The primary purpose of the facility is to fund working capital requirements. There was $5.3 million drawn under the facility at 30 June 2021 (2020: $5 million). The facility is secured by a General Security Agreement with a deed of cross guarantee including the parent entity, Integrated Research UK Limited, and Integrated Research Inc. The facility is also subject to certain debt covenants including a leverage ratio, interest cover ratio and capitalisation ratio. The Company met all the covenant requirements at 30 June 2021. Interest is variable, linked to Bank Bill Swap Bid Rate (BBSY), plus a margin. During the 2021 financial year, the Company applied for and received US $1.0 million in borrowing as part of the US Paycheck Protection Program (PPP). The proceeds of the loan are to be used for certain operational costs, namely payroll and benefits, but can also be used towards rent and utilities. The intention of the loan program is for borrowers to use the funds for the approved purposes and subsequently seek loan forgiveness, which can be sought when the loan proceeds have been used. The U.S. Small Business Administration (SBA), the government agency in charge of administering the loan program, will review the loan forgiveness application by the Company to determine if forgiveness will be fully or partially granted. Factors that contribute to forgiveness include confirming funds were used for approved purposes and that employee and compensation levels were maintained. At 30 June 2021 the amount received as part of the PPP is recognised at fair value using Level 2 inputs as non-current borrowings. The Company anticipates its loan forgiveness application to be determined during the 2022 financial year at which point the amount received will be recognised as grant income. Any amount not forgiven will have a maturity date of five years from initial receipt with interest charged at 1%. Bank Guarantee Facility The Company has a $1,200,000 bank guarantee facility. The primary purpose of the facility is to provide bank guarantees to the Company’s landlord pursuant to contractual lease arrangements. At 30 June 2021, the total value of bank guarantees provided was $1,110,000 (2020: $1,110,000). The facility terminates on 31 December 2026. Significant accounting policies Details of the significant accounting policies and methods adopted, including the criteria for recognition, the basis of measurement and the basis on which income and expenses are recognised, in respect of each class of financial asset, financial liability and equity instrument are disclosed in Note 1 to the financial statements. Financial risk management objectives The Board of Directors has overall responsibility for the establishment and oversight of the consolidated entity’s financial management framework. The Board has an established Audit and Risk Committee, which is responsible for developing and monitoring the consolidated entity’s financial management policies. The Committee provides regular reports to the Board of Directors on its activities. The Audit and Risk Committee oversees how Management monitors compliance with risk management policies and procedures and reviews the adequacy of the risk management framework in relation to the risks. The main risks arising from the consolidated entity’s financial instruments are currency risk, credit risk, liquidity risk and cash flow interest rate risk. The consolidated entity seeks to minimise the effects of these risks, where deemed appropriate, by using derivative financial instruments to hedge these risk exposures. The use of financial derivatives is governed by the consolidated entity’s policies on foreign exchange risk, credit risk, the use of financial derivatives and non-derivative financial instruments, and the investment of excess liquidity. The consolidated entity does not enter into or trade financial instruments, including derivative financial instruments, for speculative purposes. 76 Integrated Research and its controlled entities • Annual Report 2021Financial statements Note 24. Financial instruments (cont.) Market risk The consolidated entity’s activities expose it primarily to the financial risks of changes in foreign currency exchange rates and cash flow interest rate risks. The consolidated entity enters into foreign exchange forward contracts to hedge the exchange rate risk arising from transactions not recorded in an entity’s functional currency. Foreign currency risk management The consolidated entity undertakes certain transactions denominated in foreign currencies, hence exposures to exchange rate fluctuations arise. Exchange rate exposures are managed within approved policy parameters utilising forward foreign exchange contracts. The carrying amount of the consolidated entity’s foreign currency denominated monetary assets and monetary liabilities at the reporting date that are denominated in a currency that is different to the functional currency of the respective entities undertaking the transactions is as follows: In thousands of AUD US Dollar Sterling Euro Consolidated Liabilities Assets 2021 1,644 - - 2020 1,788 - - 2021 5,343 94 3,243 2020 9,973 14 3,085 Foreign currency sensitivity At 30 June 2021, if the US Dollar, Sterling or Euro weakened or strengthened against the Australian dollar by the percentage shown, with all other variables held constant, net profit for the year would increase (decrease) by the following based on the change in the exchange rate against the Australian dollar. In thousands of AUD US Dollar Sterling Euro Change in currency (i) - 10% decrease In thousands of AUD US Dollar Sterling Euro Change in currency (i) - 10% increase Consolidated Net profit before tax Equity 2021 411 10 360 2020 909 2 343 2021 411 10 360 Consolidated Net profit before tax Equity 2021 (336) (9) (295) 2020 (744) (1) (280) 2021 (336) (9) (295) 2020 909 2 343 2020 (744) (1) (280) 77 Integrated Research and its controlled entities • Annual Report 2021 Note 24. Financial instruments (cont.) The sensitivity analysis has been based on the sensitivity rates used when reporting foreign currency risk internally to key management personnel and represents management’s assessment of the possible change in foreign exchange rates based on historical volatility. In addition to the above, there is also an A$34.9 million (2021: A$38.6 million) intercompany receivable in the parent entity at 30 June, denominated in US dollars, that eliminates on consolidation. The gain or loss on revaluation of the intercompany balance to Australian dollars is not eliminated and is therefore carried through to the consolidated profit and loss. A 10% decrease in the Australian dollar against the US dollar would result in a A$3.8 million (2021: A$4.3 million) increase to net profit before tax and equity, whilst a 10% increase would result in a A$3.2 million (2020: A$3.5 million) decrease to net profit before tax and equity. In management’s opinion, the sensitivity analysis is not fully representative of the inherent foreign exchange risk as the year end exposure does not necessarily reflect the exposure during the course of the year. The consolidated entity includes certain subsidiaries whose functional currencies are different to the consolidated entity presentation currency. The main operating entities outside of Australia are based in the United States, the United Kingdom, Germany and Singapore. As stated in the consolidated entity’s accounting policies per Note 1, on consolidation the assets and liabilities of these entities are translated into Australian dollars at exchange rates prevailing at the year end date. The income and expenses of these entities is translated at the average exchange rates for the year. Exchange differences arising are classified as equity and are transferred to a foreign exchange translation reserve. The consolidated entity’s future reported profits could therefore be impacted by changes in rates of exchange between the Australian Dollar and United States Dollar, UK Sterling, Euro and Singapore Dollar each. Forward foreign exchange contracts The consolidated entity is exposed to foreign currency risk on sales and purchases that are denominated in a currency other than the AUD. The currencies giving rise to this risk are primarily United States Dollar, UK Sterling and the Euro. The consolidated entity uses forward exchange contracts to hedge its foreign currency risk. The forward exchange contracts have maturities of less than two years after the year end date. The consolidated entity classifies its forward exchange contracts hedging forecasted transactions as cash flow hedges and measures them at fair value. The following table details the forward foreign currency contracts outstanding as at reporting date: Outstanding contracts Average Exchange Rate Foreign Currency Contract Value Fair Value 2021 2020 2021 FC’000 2020 FC’000 2021 A$’000 2020 A$’000 2021 A$’000 2020 A$’000 0.72 0.76 0.78 0.78 - - - 0.68 0.68 0.68 0.68 0.61 0.60 0.55 4,000 4,250 2,750 1,700 1,500 2,000 2,500 2,000 5,572 3,620 2,194 1,935 6,296 2,918 3,677 2,924 - - - 50 50 50 - - - 83 83 92 233 (50) (75) (68) - - - 40 43 (24) (1) (19) - - - (1) Consolidated Sell US Dollar Less than 3 months 3 to 6 months 6 to 9 months 9 to 12 months Sell Euros Less than 3 months 3 to 6 months Sell Sterling Less than 3 months 78 Integrated Research and its controlled entities • Annual Report 2021Financial statements Note 24. Financial instruments (cont.) These hedge assets and liabilities are classified as a level 2 fair value measurement, being derived from inputs provided from financial institutions, rather than quoted prices that are observable for the asset either directly (i.e. as prices) or indirectly (i.e. derived from prices). The fair value measurement of the over the counter forward contact would not qualify as Level 1 as there is not a quoted price for the actual contract, even though data used to value the contract may be derived entirely from active foreign-exchange and interest-rate market. Credit risk management Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in financial loss to the consolidated entity. The consolidated entity has adopted a policy of only dealing with creditworthy counterparties and obtaining sufficient collateral where appropriate, as a means of mitigating the risk of financial loss from defaults. Trade receivables consist of a large number of customers, spread across diverse industries and geographical areas. The largest single counterparty balance with any one customer at 30 June 2021 was $8.0 million (2020: $12.1 million). Ongoing credit evaluation is performed on the financial condition of accounts. The Company has a program available to sell selected account receivable balances to a third party without recourse. The purpose of the program is to manage credit risk and improve working capital. During the year ended 30 June 2021 no debtors were sold. During the previous financial year $8.5 million debtors were sold at a cost of $861,000. The Company continues to bear maintenance support obligations to the end customers which are carried as a liability in the deferred revenue account of the Company’s balance sheet of $1.4 million (2020: $2.6 million). The credit risk on liquid funds and derivative financial instruments is limited because the counterparties are banks with high credit ratings assigned by international credit-rating agencies. Liquidity risk management Ultimate responsibility for liquidity risk management rests with the board of Directors, who have built an appropriate liquidity risk management framework for the management of the consolidated entity’s short, medium and long-term funding and liquidity management requirements. The consolidated entity manages liquidity risk by maintaining adequate reserves, by continuously monitoring forecast and actual cash flows and matching the maturity profiles of financial assets and liabilities. All creditor and other payables shown in Note 18 and Note 22 for both 2021 and 2020 carry no interest obligation. Fair value of financial instruments The carrying value of financial assets and financial liabilities of the consolidated entity is a reasonable approximation of their fair value. For non-current trade debtors Integrated Research has considered a discount rate to recognise the net present value of the debtors. Level 3 inputs have been considered including corporate borrowing rates, size of the customer and jurisdiction of the customer. A discounted cashflow model was used to derive the fair value. The range of discount rates was between 3.5% to 5.5%. The carrying value of non-current trade debtors for 2020 and 2021 of the consolidated entity was a reasonable approximation of their fair value. 79 Integrated Research and its controlled entities • Annual Report 2021 Note 25. Consolidated entities Parent entity: Integrated Research Limited Subsidiaries of Integrated Research Limited: Integrated Research Inc Integrated Research Singapore Pte Limited Integrated Research UK Limited Subsidiaries of Integrated Research UK Limited: Country of incorporation Ownership interest 2021 2020 Australia USA Singapore UK 100% 100% 100% 100% 100% 100% Integrated Research Germany GmbH Germany 100% 100% Note 26. Reconciliation of cash flows from operating activities In thousands of AUD Profit for the year Depreciation and amortisation Provision for expected credit loss Interest received Interest paid Share-based payments expense Net exchange differences Change in operating assets and liabilities: (Increase)/decrease in trade debtors (Increase)/decrease in future income tax benefit (Increase)/decrease in other operating assets Increase/(decrease) in trade and other payables Increase/(decrease) in other operating liabilities Increase/(decrease) in provision for income taxes payable Increase/(decrease) in provision for deferred income taxes Increase/(decrease) in other provisions Net cash from operating activities Consolidated 2021 7,935 13,427 (881) (1,440) 602 824 672 7,741 (408) (248) (32) (5,789) (2,066) 594 145 2020 24,054 12,058 800 (992) 386 671 (558) (14,485) 40 (11,443) 416 11,393 554 613 645 21,076 24,152 80 Integrated Research and its controlled entities • Annual Report 2021Financial statements Note 27. Key management personnel disclosures Key management personnel compensation The key management personnel compensation are as follows: In thousands of AUD Short-term benefits Post-employment benefits Long term benefit Equity compensation benefits Termination benefits Consolidated 2021 2020 2,001,568 2,379,433 9,783 113,855 291,491 237,500 112,460 32,044 328,554 - 2,654,197 2,852,491 Apart from the details disclosed in this note, no Director has entered into a material contract with the consolidated entity since the end of the previous financial year and there were no material contracts involving Directors’ interests existing at year end. Note 28. Related parties At 30 June 2021 Mr Steve Killelea, the founder of IR, owned either directly or indirectly 30.3% of the Company (2020: 39.0%). A related entity of Mr Killelea provided consulting services totaling $100,000 in the year ended 30 June 2021 (2020: $100,000). Note 29. Parent entity disclosures Financial Position In thousands of AUD Assets Current assets Non-current assets Total Assets Liabilities Current Liabilities Non-current liabilities Total Liabilities Net Assets Equity Issued Capital Employee benefits Reserve Hedging reserve Retained Earnings Total Equity Parent Entity 2021 2020 61,103 31,785 92,888 15,777 12,218 27,995 64,893 1,667 5,073 - 58,153 64,893 64,391 30,424 94,815 19,383 11,498 30,881 63,934 1,667 4,249 - 58,018 63,934 81 Integrated Research and its controlled entities • Annual Report 2021 Note 29. Parent entity disclosures (cont.) Financial Performance In thousands of AUD Profit for the year Other comprehensive income Total comprehensive income Investments in subsidiaries are included at cost. Parent Entity 2021 6,271 - 6,271 2020 21,251 51 21,302 Note 30. Subsequent events There has been no transaction or event of a material or unusual nature that has arisen in the interval between the end of the financial year and the date of this report which is likely, in the opinion of the Directors of the Company, to affect significantly the operations of the Company, the results of those operations, or the state of affairs of the Company, in future financial years. 82 Integrated Research and its controlled entities • Annual Report 2021Financial statements Directors’ declaration Directors’ declaration In accordance with a resolution of the Directors of Integrated Research Limited, we state that: 1. In the opinion of the Directors: a) the financial statements and notes of Integrated Research Limited for the financial year ended 30 June 2021 are in accordance with the Corporations Act 2001, including: i) giving a true and fair view of the consolidated entity’s financial position as at 30 June 2021 and of its performance for the year ended on that date; and ii) complying with Accounting Standards and the Corporations Regulations 2001; b) the financial statements and notes also comply with International Financial Reporting Standards as disclosed in Note 1; and c) there are reasonable grounds to believe that the Company will be able to pay its debts as and when they become due and payable. 2. This declaration has been made after receiving the declarations required to be made to the Directors by the chief executive officer and chief financial officer in accordance with section 295A of the Corporations Act 2001 for the financial year ended 30 June 2021. This declaration is made in accordance with a resolution of the Directors. Dated at North Sydney this 19th day of August 2021. Peter Lloyd Chairman John Ruthven Managing Director and Chief Executive Officer 83 Integrated Research and its controlled entities • Annual Report 2021 84 Integrated Research and its controlled entities • Annual Report 2021 Integrated Research and its controlled entities • Annual Report 2021 85 86 Integrated Research and its controlled entities • Annual Report 2021 Integrated Research and its controlled entities • Annual Report 2021 87 88 Integrated Research and its controlled entities • Annual Report 2021 Integrated Research and its controlled entities • Annual Report 2021 89 90 Integrated Research and its controlled entities • Annual Report 2021 ASX additional information Shareholder information Analysis of numbers of equity security holders by size of holding as at September 2021 1 -1,000 1,001 - 5,000 5,001 - 10,000 10,001 - 100,000 100,001 and over Class of equity security Ordinary shares Shares Options Performance Rights 1,694 2,636 1,096 1,484 93 7,003 - - - - - - - 14 10 9 2 35 Fully Paid Ordinary Shares (Total) Twenty largest security holders of quoted equity securities as of 10 September 2021. Rank Name 1 2 3 4 5 6 7 8 9 10 11 STEPHEN JOHN KILLELEA CITICORP NOMINEES PTY LIMITED J P MORGAN NOMINEES AUSTRALIA PTY LIMITED HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED NATIONAL NOMINEES LIMITED ANDREW RHYS RUTHERFORD BNP PARIBAS NOMINEES PTY LTD MR NICHOLAS BARRY DEBENHAM CITICORP NOMINEES PTY LIMITED ANACACIA PTY LTD CUSTODIAL SERVICES LIMITED 12 MERRILL LYNCH (AUSTRALIA) NOMINEES PTY LIMITED 13 14 BNP PARIBAS NOMS PTY LTD BNP PARIBAS NOMINEES PTY LTD HUB24 CUSTODIAL SERV LTD 15 WASHINGTON H SOUL PATTINSON AND COMPANY LIMITED 16 17 18 BNP PARIBAS NOMINEES PTY LTD FAIRVIEW (QLD) PTY LTD NULIS NOMINEES (AUSTRALIA) LIMITED 19 WARBONT NOMINEES PTY LTD 20 FERGFAM NOMINEES PTY LTD Totals: Top 20 holders of FULLY PAID ORDINARY SHARES (Total) Total Remaining Holders Balance Total Number of Ordinary Shares on issue Units % of Units 51,880,619 30.11 12,293,269 12,006,583 10,561,398 3,910,538 2,794,210 1,420,072 1,364,615 1,186,000 842,340 686,231 645,343 630,546 625,613 590,000 521,961 403,087 398,477 383,001 375,263 7.13 6.97 6.13 2.27 1.62 0.82 0.79 0.69 0.49 0.40 0.37 0.37 0.36 0.34 0.30 0.23 0.23 0.22 0.22 103,519,166 60.08 68,791,148 39.92 172,310,314 100.00 91 Integrated Research and its controlled entities • Annual Report 2021 ASX additional information Unquoted equity securities Option issued under the Integrated Research Limited Employee Option Plan to take up ordinary shares -* Performance Rights issued under the Integrated Research Limited Performance Rights and Option Plan to take up ordinary shares 707,187** - 35 Number on issue Number of holders * Number of unissued ordinary shares under the Options. ** Number of unissued ordinary shares under the Performance Rights. On‑market buy‑back There is no current on-market buy-back. Substantial holders Substantial holders in the Company are set below: Stephen John Killelea* * Includes direct and indirect holdings at 10 September 2021. Number held Percentage 52,218,231 30.31 Corporate directory Voting rights The voting rights attaching to each class of equity securities are set out below: 1. Ordinary shares. On a show of hands every member present at a meeting in person or proxy shall have one vote and upon a poll each share have one vote. 2. Options. No voting rights. 3. Performance rights. No voting rights. Other information Integrated Research Limited, incorporated and domiciled in Australia, is a publicly listed Company limited by shares. Directors Peter Lloyd Independent Non-Executive Director and Chairman John Ruthven Managing Director and Chief Executive Offi cer Allan Brackin Independent Non-Executive Director Independent Non-Executive Director Garry Dinnie Anne Myers James Scott Independent Non-Executive Director Independent Non-Executive Director Company Secretary David Purdue Registered Offi ce Level 9, 100 Pacifi c Highway North Sydney NSW 2060 T. +61 (2) 9966 1066 Share Registry Computershare Solicitors Ashurst Level 11, 5 Martin Place Sydney NSW 2000 Bankers National Australia Bank Westpac Banking Corporation HSBC Bank Australia Securities Exchange Listing Australian Securities Exchange Code: IRI Country of Incorporation Integrated Research Limited, incorporated and domiciled in Australia, is a publicly listed company limited by shares. Notice of Annual General Meeting The 2021 Annual General Meeting of Integrated Research will be held on Wednesday, 24 November 2021. A formal Notice of Meeting will be released in October. This Annual Report is printed on Impress DM Matt. Impress DM is a FSC Certifi ed paper which is made from elemental chlorine free pulp derived from well-managed forests. It is manufactured by an EMAS and ISO 14001 certifi ed mill. 5056 Designed and Produced by RDA Creative www.rda.com.au 92 Integrated Research and its controlled entities • Annual Report 2021 Corporate directory Directors Peter Lloyd Independent Non-Executive Director and Chairman Solicitors Ashurst Level 11, 5 Martin Place Sydney NSW 2000 Bankers National Australia Bank Westpac Banking Corporation HSBC Bank Australia Securities Exchange Listing Australian Securities Exchange Code: IRI Country of Incorporation Integrated Research Limited, incorporated and domiciled in Australia, is a publicly listed company limited by shares. Notice of Annual General Meeting The 2021 Annual General Meeting of Integrated Research will be held on Wednesday, 24 November 2021. A formal Notice of Meeting will be released in October. John Ruthven Managing Director and Chief Executive Offi cer Allan Brackin Independent Non-Executive Director Garry Dinnie Independent Non-Executive Director Anne Myers Independent Non-Executive Director James Scott Independent Non-Executive Director Company Secretary David Purdue Registered Offi ce Level 9, 100 Pacifi c Highway North Sydney NSW 2060 T. +61 (2) 9966 1066 Share Registry Computershare This Annual Report is printed on Impress DM Matt. Impress DM is a FSC Certifi ed paper which is made from elemental chlorine free pulp derived from well-managed forests. It is manufactured by an EMAS and ISO 14001 certifi ed mill. 5056 Designed and Produced by RDA Creative www.rda.com.au I n t e g r a t e d R e s e a r c h A n n u a l R e p o r t 2 0 2 1 Asia Pacifi c/Middle East/Africa Integrated Research Limited Level 9, 100 Pacifi c Highway North Sydney NSW 2060 Australia T. +61 (2) 9966 1066 E. info.ap@ir.com United Kingdom & Ireland Integrated Research UK Ltd The Atrium, Harefi eld Road Uxbridge, Middlesex UB8 1PH United Kingdom T. +44 (0) 189 581 7800 E. info.europe@ir.com Singapore Integrated Research (Singapore) Pte. Ltd. Unit 14-03, Palais Renaissance 390 Orchard Road Singapore 238871 T. +65 6813 0851 E. info.ap@ir.com Americas - West Coast Integrated Research, Inc. 4700 S. Syracuse Street, Suite 1000 Denver, CO 80237, USA T: +1 (303) 390 8700 F: +1 (303) 390 8777 E. info.usa@ir.com ir.com Integrated Research Annual Report 2021 ABN 76 003 588 449

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