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Intertek Group
Annual Report 2016

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FY2016 Annual Report · Intertek Group
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TOTAL QUALITY.
ASSURED.

ANNUAL REPORT 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

CONTENTS

OUR HERITAGE

OUR TQA SERVICES

GLOBAL SCALE

Read more about our rich history 
on page 2

Read more about our services
on page 8

Read more about our global scale  
on page 10

5x5 STRATEGY

EARNINGS MODEL

CEO’S REVIEW

Read more about our strategy for 
growth on page 12

Read more about our earnings 
model on page 14

Read more about our performance 
and outlook on page 16

OVERVIEW
1 

Financial highlights

STRATEGIC REPORT
Our Heritage
2 
Growth opportunities
4 
Demand For Total Quality Assurance
6 
8 
Total Quality Assurance Solutions
10  Global scale
12  Our 5x5 strategy
14  Our Earnings model 
16  Chief Executive Officer’s review  
22 
24  Operating reviews 
32  KPIs – Measuring our strategy 
34  Principal risks and uncertainties 
35 
Long-term Viability Statement  
40  Financial review 
45 

 Sustainability and Corporate Social 
Responsibility (‘CSR’)

Intertek Executive Management Team  

DIRECTORS’ REPORT 
52  Chairman’s statement
54  Chairman’s introduction
56  Corporate Governance
58  Board of Directors 
65  Remuneration report 
81  Audit Committee
86  Nomination Committee
88  Other statutory information 
91  Statement of Directors’ responsibilities

FINANCIAL STATEMENTS 
92  Contents
93  Consolidated primary statements
98  Notes to the financial statements
140 

 Intertek Group plc – Company primary statements and notes

OTHER
145 
151  Shareholder and corporate information 

Independent Auditor’s Report

INTERTEK INNOVATIONS

To find out more about our innovative approach, 
look out for the light bulb icon.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

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OTHER 
INFORMATION

TOTAL QUALITY.  
ASSURED.

Our pioneering forefathers include giants of 
innovation like Thomas Edison. Their sprit lives on 
today as Intertek continues to drive the global 
development of the Quality Assurance industry.

FCD

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

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STRATEGIC REPORT

FCE

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FINANCIAL HIGHLIGHTS

The Group has delivered strong revenue, earnings and cash 
performance, reflecting the Group’s performance management 
focus on margin-accretive revenue growth with strong cash 
conversion and disciplined capital allocation.
STRONG REVENUE, EARNINGS AND CASH PERFORMANCE

•  Strong revenue growth: +8.8% at constant currency rates, +18.5% at actual rates

•  Recent acquisitions contributed £242m additional revenue

•  Stable organic revenue growth at constant rates: Products +5.5%, Trade +1.3%, Resources -13.0%

•  Portfolio strength and cost discipline driving margin progression: +30bps at constant rates, +10bps 

at actual rates

•  Strong adjusted diluted EPS growth: +9.6% at constant rates, +19.2% at actual rates

•  Statutory operating profit of £369m, compared to loss of £284m in prior year 

•  Free cash flow of £318m, +35.2% year on year driven by 139% cash conversion

•  Full year dividend per share of 62.4p, an increase of 19.3%

REVENUE 
(£m)

ADJUSTED OPERATING PROFIT1,2
(£m)

ADJUSTED DILUTED EPS1,2
(pence)

+18.5%

2,166

2,567

+19.3%

343

410

+19.2%

140.7

167.7

2015

2016

2015

2016

2015

2016

136.4% 138.7%

ADJUSTED FREE CASH FLOW1 
(£m)

+35.2%

235

318

DIVIDEND PER SHARE4 
(pence)

+19.3%

52.3

62.4

CASH CONVERSION1,3  
(%)

+230 
bps

2015

2016

2015

2016

2015

2016

1.   Adjusted operating profit, adjusted diluted earnings per share (‘EPS’), cash conversion and adjusted free cash flow are stated before Separately Disclosed Items,  

which are described in note 3 to the financial statements. A reconciliation between reported and adjusted measures is shown on page 42.

2.  Statutory diluted EPS increased to 156.8p in 2016 (2015: statutory diluted loss per share of 224.2p).
3.   Cash conversion is calculated as adjusted cash flow from operations before special contributions to pensions divided by adjusted operating profit. 
4.   Dividend per share for 2016 is based on the interim dividend paid of 19.4p (2015: 17.0p) plus the proposed final dividend of 43.0p (2015: 35.3p).

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OVERVIEW

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OTHER 
INFORMATION

INTERTEK HAS BEEN A  
PIONEER FOR 130 YEARS

Intertek’s rich history reaches back over 130  
years to some of the world’s leading pioneers  
in the Quality Assurance industry.  
Today we are a global force and continue 
to innovate to offer superior 
customer service.

1885

Caleb Brett 
founds his cargo 
certification 
business in  
the UK

1896

Thomas Edison sets up the Lamp Testing 
Bureau in the US (this later becomes the 
Electrical Testing Laboratories or ETL –  
a mark that Intertek still applies today)

1927

Charles Warnock company is 
created in Canada to inspect 
steel products

1885

1911

Virginius Daniel 
Moody founds the 
Moody International 
oil and gas testing 
and certification 
business in the US

1888

Milton Hersey 
establishes his 
chemical testing lab  
in Canada

1925

SEMKO (the Swedish 
Electronic Equipment 
Control Office) is 
founded

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1973

Labtest is 
established in 
Hong Kong, 
initially to focus 
on testing 
textiles

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1987

Inchcape Testing 
Services (ITS, the 
future Intertek)  
is founded and 
completes the 
purchase of  
Caleb Brett

2002

Intertek lists on 
the London 
Stock Exchange

1994

ITS acquires 
SEMKO

2011

Intertek acquires 
Moody 
International

INTERTEK IN 2016

EMPLOYEES
42,000

COUNTRIES OPERATING IN
100+

LABS AND OFFICES
1,000+

ACQUISITIONS

FIT-Italia 
Food quality assurance business
EWA-Canada  
Cyber security assurance business
ABC Analitic 
Joint Venture with environmental 
quality assurance business in 
Mexico

EXCITING GROWTH  
OPPORTUNITIES IN 
THE $250BN GLOBAL  
ATIC* MARKET

Existing customers:
• Increase account penetration
• ATIC cross selling
New customers:
• New contracts

$50bn  

currently outsourced

$200bn

currently in-house

Existing & new customers: 
• Outsourcing

2009

Intertek enters 
the FTSE 100 
index

1988

ITS acquires 
ETL

1996

Inchcape sells ITS 
to Charterhouse 
Development 
Capital. ITS is 
renamed Intertek

1989

ITS enters 
the Chinese 
market

2016

2015

Intertek acquires the PSI 
building and construction 
assurance business

* ATIC – Assurance, Testing, Inspection and Certification

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EXCITING GROWTH OPPORTUNITIES

The global ATIC market is worth $250bn. 
As companies seek to outsource their 
quality assurance activities, Intertek is 
uniquely positioned to be their end-to-
end Quality Assurance partner.

WHY OUTSOURCE?

Companies are facing an increased number of 
challenges driven by the growing complexity in 
their operations creating unprecedented levels of 
supply chain risk.

From increasingly decentralised manufacturing to 
multiple distribution channels with the release of 
immediate news in social media, the risks of doing 
business in an increasingly transparent global 
market place are escalating fast.

As a result, demand is growing among companies 
for Total Quality Assurance solutions that extend 
above and beyond the quality and safety of 
physical components, products and assets to 
embrace and maximise the reliability of their 
processes and management.

At Intertek, our global scale means we have more 
than 1,000 Testing, Inspection and Certification 
laboratories in over 100 countries across the 
world. And our 42,000 employees include 3,000 
Assurance auditors carrying out more than 
100,000 audits every year.

We have evolved our Quality Assurance offering 
to meet the growing needs of our customers 
with our ATIC solutions.

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$50BN

CURRENTLY OUTSOURCED

EXISTING CUSTOMERS:
Increase account penetration
ATIC cross selling

NEW CUSTOMERS:
New contracts

$200BN

CURRENTLY IN-HOUSE

EXISTING & NEW CUSTOMERS:
Outsourcing

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INCREASING DEMAND FOR TOTAL  
QUALITY ASSURANCE

DECENTRALISED 
MANUFACTURING 
INCREASING THE NUMBER 
OF SOURCING LOCATIONS

Customers' growing demand 
for value is driving the use of 
low-cost materials

The quality of manufacturing 
capabilities in emerging 
markets is improving

Faster communications 
and better infrastructure 
make decentralised low- 
cost sourcing operations 
the preferred footprint 

CORPORATIONS’ SUPPLY CHAIN OPERATIONS ARE 
GROWING IN COMPLEXITY…

TIER 3

TIER 2

TIER 1

C
O
R
P
O
R
A
T

I

O
N

Components

Materials

Energy

Services

Consumables

Manufacturing 
outsourcing

AS GREATER COMPLEXITY ESCALATES RISK IN THE 
SUPPLY AND DISTRIBUTION CHAIN...

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 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

INCREASING DEMAND FOR TOTAL  

QUALITY ASSURANCE

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…AND DISTRIBUTION CHANNELS ARE BECOMING 
MORE GLOBAL, DIVERSE AND INTERTWINED.

CONSUMERS

Direct

eRetailer

Packaging

eCommerce

Consumers are demanding 
greater product and brand variety

Warehouse

The share of global demand 
from emerging markets is rising

C

O

R

P

O

R

A

T

I

O

N

N
O

I

T
A
R
O
P
R
O
C

Retail
Customers

Transportation

Dealer

Direct

Access to technology in 
developed and emerging 
markets is accelerating product 
innovation

Increasing numbers of trade 
channels make the traceability 
of quality complex

Global social media adoption 
makes it easy for consumers to 
share their experience online

... CORPORATIONS NOW LOOK FOR A SYSTEMIC 
APPROACH TO QUALITY ASSURANCE

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INTERTEK WELL POSITIONED TO 
SEIZE GROWTH OPPORTUNITIES

We are constantly evolving our services to help 
customers manage the increasingly complex 
risks they face.

OUR SERVICES

Our ATIC services provide our customers with 
Total Quality Assurance ('TQA').

ASSURANCE

TESTING

Enabling our customers to identify and mitigate the 
intrinsic risk in their operations, their supply chains 
and quality management systems.

Evaluating how our customers' products and 
services meet and exceed quality, safety, 
sustainability and performance standards.

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In 2015 we took the pioneering step of placing 
Assurance at the forefront of our product offering, 
and have renamed the industry ‘ATIC’ (Assurance, 
Testing, Inspection and Certification).

During 2016, we conducted in-depth research 
with 600 customers across the globe. Customers 
are challenged by the increased complexities  
of their supply chains and now need a Total  
Quality solution that looks beyond TIC services  
to one that gives them an additional service,  
the Assurance that their operating processes  
and quality management systems are  
operating properly. 

Elevating the role of Assurance helps our 
customers to operate more safely, more 
effectively and with greater peace of mind. 

True to our pioneering heritage, we are leading 
the industry to meet the growing needs of our 
customers with our Total Quality Assurance 
proposition that offers our Assurance, Testing, 
Inspection and Certification solutions to our 
clients worldwide.

INSPECTION

CERTIFICATION

Validating the specifications, value and safety of 
our customers' raw materials, products and assets.

Formally confirming that our customers'  
products and services meet all trusted external 
and internal standards.

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END-TO-END QUALITY ASSURANCE 
ON A GLOBAL SCALE

We are uniquely positioned 
to benefit from exciting ATIC  
growth opportunities in 
markets across the world.

GLOBAL MARKET LEADER  
IN ASSURANCE

AUDITORS

AUDITS

3,000+

100,000+

GLOBAL MARKET LEADER 
IN TESTING, INSPECTION AND 
CERTIFICATION

LAB AND OFFICES

1,000+

COUNTRIES

100+

OUR SECTORS

PRODUCTS

We focus our operations 
and expertise on three 
global sectors – Products, 
Trade and Resources.

Read more in our Operating Reviews  
on page 24 

* Adjusted operating profit

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 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

Structural drivers include quality solutions and 
sustainability demand, R&D, regulation, brand and 
supply chain expansion and risk management

OUTLOOK
Continuing growth from 
expanding investment 
in quality and innovation

Read more on page 24 

BUSINESS LINES
•  Softlines
•  Hardlines
•  Electrical
•  Network Assurance
•  Business Assurance
•  Building & Construction
•   Transportation  
Technologies

•  Food
•  Chemicals & Pharma
•   Health, Environmental  
& Regulatory Services

•  Product Assurance

REVENUE

OPERATING PROFIT*

£1,466m

£298m

 
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TRADE

RESOURCES

 Structural drivers include: global GDP growth,  
quality and quantity control requirements  
during transportation

Structural drivers include: capex & opex 
investment, increased resources activity  
and long-term demand for energy

Read more on page 28 

Read more on page 30 

OUTLOOK
Global and regional 
trade flow growth

BUSINESS LINES
•  Industry Services 
•  Minerals

OUTLOOK
Long-term growth

BUSINESS LINES
•   Cargo & Analytical 

Assessment
•   Government  

& Trade Services

•  AgriWorld
•  Sustainability

REVENUE

OPERATING PROFIT*

REVENUE

OPERATING PROFIT*

£584m

£82m

£517m

£30m

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OUR DIFFERENTIATED  
5X5 STRATEGY FOR GROWTH

Our 5x5 strategy aims to move the centre of gravity 
of the Company towards high growth and high margin 
areas in the industry. 

Our purpose 
Bringing quality and safety to life.

Our vision 
To become the world’s most trusted 
partner for Quality Assurance.

Our TQA Customer Promise 
Intertek Total Quality Assurance 
expertise, delivered consistently with 
precision, pace and passion, enabling 
our customers to power ahead safely.

OUR 5 STRATEGIC PRIORITIES

•   Position Intertek as the leading 

Quality Assurance provider

•   Improve brand awareness across 

sectors and geographies

•   Compelling Total Quality Assurance  

brand positioning

STRONG BRAND 
PROPOSITION

•  Build customer loyalty and win new 

customers

•  TQA customer service delivered 

consistently

•   Innovative ATIC solutions

SUPERIOR  
CUSTOMER  
SERVICE

•   Increase existing account penetration

•   Drive ATIC cross selling

•   Business development with 

new accounts

EFFECTIVE SALES 
STRATEGY

•   Prioritised business lines, 

geographies and service areas

•   Invest in areas with good growth  

and good margin prospects

•   Disciplined resource, capital and  

people allocation

•   Continuous improvement to drive 

productivity

•   Best in class management to reduce 

span of performance

•   Eliminate non–essential costs – facilities/

offices/processes/purchasing

GROWTH AND 
MARGIN 
ACCRETIVE 
PORTFOLIO

OPERATIONAL 
EXCELLENCE

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 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

 DIFFERENTIA
5  5

T
E
D 
S
T
R
A
T
E

G

Y

F

O

R

G

R

O

W

T

H

H 

T

W

O

R

G

R

O

F

Y

G

E

T

A

R

T

S

D 

E

D I F F E RENTIAT

 
 
 
 
 
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OUR 5 ENABLERS

 DIFFERENTIA

T

E

D 

S

T

R

A

T

E

G

Y

F

O

R

G

R

O

W

T

H

H 

T

W

O

R

G

R

O

F

Y

G
E
T
A
R
T
S
D 
E

5  5
D I F F E RENTIAT

•   Strong entrepreneurial culture

•   Customer centric culture

•  Engagement at all levels

LIVING OUR 
CUSTOMER 
CENTRIC  
CULTURE

DISCIPLINED 
PERFORMANCE 
MANAGEMENT

•   Performance management with 

financial and non-financial metrics

•   Forecast and review processes focused  
on margin accretive revenue growth with 
strong cash conversion

•   Improve customer experience

•   Leverage back-office synergies

•   Upgrade business intelligence system

SUPERIOR 
TECHNOLOGY

•   Invest in capability

•   Aligned reward system

•   Promote internal growth

ENERGISING  
OUR PEOPLE

DELIVERING 
SUSTAINABLE  
RESULTS

•   Sustainable growth for customers  

and shareholders

•   Importance of sustainability for  

the community

•   Right balance between performance  

and sustainability

Decentralised organisational model
We operate a decentralised organisational 
model with common core operating 
principles that leverages the talent 
of our people.

Empowered to make a difference, 
our people are close to the market 
opportunities and can react fast to 
the growing needs of our customers.

By doing so, they provide the ultimate 
Intertek differentiator that enables us 
to deliver truly bespoke Total Quality 
Assurance solutions that are at the 
heart of our drive for global growth. 

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HIGH-QUALITY 
EARNINGS MODEL

Intertek’s earnings model is 
based on our value proposition 
of providing customers in the 
Products, Trade and Resources 
sectors across 100+ countries 
with high-quality Assurance, 
Testing, Inspection and 
Certification services. 

OUR SERVICES
Read more on page 8 

ASSURANCE 

We are strongly focused on cash conversion  
and pursue an accretive disciplined approach  
to capital allocation to augment organic growth 
with selective acquisitions and capex investments.

OUR SECTORS
Read more on page 6 

PRODUCTS 

OUR MID- TO LONG-TERM VALUE CREATION
Read more on page 19 

GDP+

GDP+ ORGANIC 
REVENUE GROWTH

MARGIN-ACCRETIVE
REVENUE GROWTH

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 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OUR SERVICES

Read more on page 8 

OUR SECTORS

Read more on page 6 

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TESTING 

INSPECTION 

CERTIFICATION

TRADE 

RESOURCES 

OUR MID- TO LONG-TERM VALUE CREATION

Read more on page 19 

GDP GROWTH

LONG-TERM GROWTH

STRONG FREE 
CASH FLOW

CAPEX/ 
M&A

DISCIPLINED 
CAPITAL ALLOCATION

INVESTMENTS 
IN GROWTH

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CHIEF EXECUTIVE OFFICER’S 
REVIEW

In 2016, we delivered strong revenue, earnings and 
cash performance and continued to make progress with 
the implementation of our 5x5 strategy for growth.

The Group has delivered a strong revenue, earnings and cash 
performance, reflecting the Group’s performance management 
discipline focused on margin-accretive revenue growth with 
strong cash conversion and accretive disciplined capital allocation. 
We have announced a full year dividend of 62.4p, an increase of 
19.3%, in line with our progressive dividend policy and 
underpinned by our excellent cash generation.

The Products and Trade related divisions, which represent over 
90% of the Group’s earnings, delivered an excellent performance 
with organic growth of 4.1% at constant rates while, as expected, 
trading conditions continued to be challenging in the Resources-
related division. The recent acquisitions delivered an excellent 
performance contributing £242m of additional revenue.

Moving forward, the growth opportunities are very attractive 
and Intertek is very well positioned to seize these as we execute 
our differentiated 5x5 strategy for growth. We will leverage our 
position as a global market leader in the developing Assurance, 
Testing, Inspection and Certification ('ATIC') industry, and we see 
tremendous opportunities ahead as we leverage our high-quality, 
cash-generative earnings model.

André Lacroix
Chief Executive Officer

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 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

To contextualise the growth opportunities ahead, let’s start by 
setting out the historical and continuing development of global 
trade. This explains why it was so important to our customers 
that Intertek took the step more than a year ago of evolving its 
scope by adding Assurance ('A') to the established Testing, 
Inspection and Certification ('TIC') service offering. With our 
differentiated Total Quality Assurance ('TQA') value proposition, 
Intertek is well positioned to seize these exciting opportunities 
and has the action plans in place to accelerate growth. 

This is what we call our ‘good to great’ journey.

QUALITY ASSURANCE NEEDS ARE EVOLVING
Intertek Group plc was born over 20 years ago in 1996, when 
it was acquired as part of a management buy-out from the 
Inchcape Group and subsequently floated on the London Stock 
Exchange. Its roots go back much further than this, to the 1880s, 
when the founding fathers of the companies that ultimately 
formed Intertek included one Thomas Edison and gave birth to a 
rich entrepreneurial heritage that thrives in our company today. 

This history is important, because it has been across this 
time-frame that global trade has developed to the level it is at 
today. Even as comparatively recently as 50 years ago, the great 
majority of companies sourced, produced and supplied locally, 
essentially for domestic customers. Clearly, major trading nations 
were already transacting with one another, but it is estimated 
that international trade represented just 25% of global GDP at  
the time. Levels of trade grew during the 1970s and 80s, but 
even then these were largely focused on supplies of raw 
materials. It was really in the 1990s, as companies increasingly 
strove to reduce their costs and Asia started its phenomenal 
growth as a manufacturing hub that consumers started to 
benefit from greatly increased choice. 

Today, we operate in a truly global market in which international 
trade accounts for nearly 60% of total global GDP. 

The ever-more complex operations that result from a global 
supplier base have created tremendous growth opportunities  
for Intertek over the years.

To describe what we mean about this complexity, the automotive 
industry provides us with an excellent example of the impact of 
cost-driven, decentralised sourcing from a variety of locations. 

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In this industry, a manufacturer will source its gearboxes from a 
Tier-1 supplier. This supplier, in turn, will have sourced components 
from a network of Tier-2 suppliers, and these will have sourced 
their raw materials from a number of Tier-3 suppliers. Figures 
from the Society of Motor Manufacturers and Traders ('SMMT') 
demonstrate how much things have changed from the 1970s, 
when 90% of the parts in a typical UK-built car were sourced 
domestically. Today, that figure stands at just over 40%. 

Cost reduction through global sourcing is only one side of 
the coin. The more demanding consumer is an almost equally 
powerful driver of increased complexity. As consumers seek 
greater variety, better quality and shorter response times, choice 
has proliferated in the shape of increased numbers of products, 
a massively expanded universe of brands and rapid growth in 
routes to market. 

It is extraordinary to consider, for example, that there were  
just eight craft breweries in the US in 1980. By 2015, there  
were more than 4,000. In the 1980s, if you had a headache  
you needed to go to the pharmacy to buy painkillers. Today,  
you can go to a pharmacy, to a supermarket, to a convenience 
store, a department store, a fuel station – or online.

Alongside these ‘domestic’ changes we are also seeing a huge 
rise in consumer demand from developing countries, with the 
rapid growth of new, aspirational middle classes.

So opportunities for corporations have grown significantly over 
the last 30 or 40 years. But, equally, so have the complexities 
involved in managing their supply-chain operations. These are 
not the only factors. Regulators are demanding increased 
transparency and social media presents very significant threats 
to organisations’ reputations. We regularly see product safety 
recalls following failures in supply-chain management. 

Powerful structural growth factors are 
underway including global trade, evolving  
regulation, increasing quality standards, 
heightened consumer demands, 
technology, proliferating brands and 
corporations’ tighter focus on managing 
supply-chain risks. 

Given the increased risk of operating a global supply chain and 
distribution network, there is a growing realisation among Boards 
and executive management teams that their businesses need to 
take a systemic, end-to-end approach to Quality Assurance.

INNOVATING TO STAY AHEAD
Intertek has a proven track record of innovating and anticipating 
the growing needs of its clients. We have been the pioneers of 
our industry across the world for 130 years and we continue  
to be its chief innovator, constantly evolving and improving our 
offer to customers to meet their changing needs. Importantly, 
this entrepreneurial spirit among our people is a fundamental 
aspect of our differentiated 5x5 strategy for growth. 

INTERTEK INNOVATIONS

OUR BRAND REINVENTION

We’re unveiling a bold new brand identity across the world 
of Intertek to reflect our commitment to superior customer 
service with Total Quality Assurance. 

Intertek has always been a pioneer, anticipating the needs 
of its clients with bold innovations. True to the innovative 
spirit of our founders, we’re redefining the industry with 
our Total Quality Assurance value proposition – going 
beyond physical quality control through our Testing, 
Inspection and Certification services to offering Total 
Peace of Mind, as we additionally provide Assurance 
services, ensuring our customers’ operating procedures 
and systems are functioning properly. We sum this up 
in our new brand USP, ‘Total Quality. Assured.’

As part of our brand reinvention, we’re rolling out a bold 
new brand identity, inspired by a key moment in our 
company history – our founder Thomas Edison’s invention 
of the first practical incandescent light bulb. Our new 
identity is much more than just a new logo. Behind it lies 
our Customer Promise – Intertek Total Quality Assurance 
expertise, delivered consistently with precision, pace and 
passion, enabling our customers to power ahead safely  
– as we firmly position Intertek as the trusted partner  
for end-to-end Total Quality. Assured. 

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In identifying that our customers now need systemic and 
in-depth Assurance, Testing, Inspection and Certification 
services, we added last year a new dimension to our traditional 
Quality Control offering by placing Assurance as the cutting edge 
of our product offering. The intensifying focus by corporations on 
managing risk in the supply chain has substantially increased the 
role of Assurance in their day-to-day risk-mitigation activities. 

Today, the truly systemic Total Quality Assurance solutions 
we can deliver go beyond assuring the quality and safety of a 
corporation’s physical components, products and assets to also 
look at the reliability of their operating processes and quality 
management systems. Our TQA approach is fundamental to 
enabling our clients to operate safely and with complete 
peace of mind.

Our differentiated TQA value proposition is set to lead our  
growth trajectory in the years ahead. We have evolved our service 
offerings to meet the needs of our customers, positioning Intertek 
strongly to leverage these truly exciting opportunities with our 
differentiated TQA value proposition. 

INTERTEK TOTAL QUALITY. ASSURED.
Our value proposition is now based on Total Quality Assurance 
underpinned by our TQA Customer Promise every day, everywhere: 
Intertek Total Quality Assurance expertise delivered consistently 
with precision, pace and passion, enabling our customers to power 
ahead safely.

As first outlined in 2015, we are shifting our ‘centre of gravity’ 
towards the business sectors and geographies with the most 
attractive growth and margin prospects. We believe we already 
have a number of important advantages as we move forward 
on this journey. 

First, there is our sheer scale. Today, we have more than 1,000 
laboratories based in over 100 countries worldwide. We are where 
our clients and prospects are, offering global solutions in local 
languages, with local branding and with an understanding 
of local priorities and culture.

Scale only counts when it is allied with quality and our people 
in all our locations across the world are focused on consistently 
delivering against our demanding service standards. By achieving 
this, on time every time, and providing straightforward access to 
market-leading expertise and flexible solutions, they build and 
develop the long-term relationships that we and our customers 
are looking for.

INTERTEK TQA VALUE PROPOSITION

RESEARCH
AND  
DEVELOPMENT

CONSUMER
MANAGEMENT

RAW MATERIALS
SOURCING

INTERTEK  
TOTAL QUALITY
ASSURANCE:

ASSURANCE +
TESTING + INSPECTION  
+ CERTIFICATION

COMPONENT
SUPPLIERS

DISTRIBUTION
AND RETAIL
CHANNELS

TRANSPORTATION

MANUFACTURING

18

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Second, we have been steadily growing our Assurance capability 
over the years, and now operate a workforce of some 3,000 highly 
trained and experienced auditors who conduct an annual average 
of 100,000 audits across the Americas, Asia Pacific and Europe.

PRODUCTS

Read more on page 24

Third, and most important of all, we have broadened our 
Assurance offering over the years. Our global Business 
Assurance team offers a broad range of solutions that go 
far beyond simply helping customers meet their ISO 
certification needs. 

They also offer customised audit solutions – and this ability 
lies directly at the heart of the Intertek advantage. 

Today, we are a global market leader in offering and providing 
customers with genuinely bespoke Assurance solutions.  
A concrete example of what we can do for our clients is to help 
them mitigate the risks inherent in their entire global supplier 
base. We have designed an end-to-end Supplier Qualification 
Operating System (known as GSM), which enables our customers 
to track the compliance of all their suppliers with the organisation’s 
code of conduct in the areas of human rights and labour practices, 
worker health and safety, environmental management and 
business integrity.

Clearly, being able to develop such a solution for a customer 
with a global supply chain underlines the advantage that the 
breadth and depth of our capability in this area provides. Further, 
the strength of our diversified global network and our ability to 
adapt our operations demonstrates that we can meet the needs 
of our customers, wherever in the world that may be. 

This enables us to present a complete value proposition 
based around Total Quality Assurance. We can satisfy all 
of our customers’ existing and emerging Quality Assurance 
requirements in operational areas including R&D, sourcing raw 
materials, component supply, manufacturing, transport/
distribution, retail channels and consumer management.

That advantage also extends beyond a market opportunity  
alone because the Assurance business has some highly attractive 
financial characteristics – it is capital light and delivers margins 
that are above the Group average.

ATTRACTIVE OPPORTUNITIES FOR GROWTH
The total value of the global ATIC market is, we estimate, $250 
billion of which ‘only’ $50 billion is currently outsourced. That 
means there is a total $200 billion in-house opportunity.

Companies are certainly doing far more today to improve quality 
and safety than they were even five years ago, but there is much 
that needs to be done to establish a robust, reliable, end-to-end 
Total Quality Assurance approach that reduces risk. That is what 
we offer and will continue to bring our clients, leveraging our 
broad service portfolio, our technical expertise and our global 
laboratory network to allow corporations to concentrate on 
their core value-generating activities.

We see four growth opportunities. 

First, we will be looking to leverage the growth opportunities 
presented by our existing customers. We aim to increase 
customer account penetration, both within the services we 

TRADE

Read more on page 28

RESOURCES

Read more on page 30

Read more about the sectors we work in on page 6 

already provide to each individual organisation and by cross-
selling between the various components of our integrated 
ATIC offering.

Second, we will continue to leverage our global portfolio of 
industry leading solutions to win new customer relationships 
with new and fast growing local, regional and global companies. 

Third, as companies see the value in our Total Quality Assurance 
approach, there will also be tremendous growth potential in 
convincing corporations that currently conduct this work in-house 
to outsource their quality assurance requirements to us.

Fourth, our industry is highly fragmented and we will look at 
seizing the right M&A opportunities to enable us to expand our 
geographic coverage where needed, providing access to a new 
kind of offering or strengthening our existing operations.

Our highly cash-generative earnings model and strong balance 
sheet provide the flexibility to accelerate organic growth with 
value-enhancing acquisitions.

OUR HIGH QUALITY EARNINGS MODEL
The Intertek earnings model is to provide ATIC solutions with 
superior customer service levels to businesses in the three 
economic sectors of ‘Products’, ‘Trade’ and ‘Resources’ across 
more than 100 countries. These sectors provide the framework 
of our high-quality earnings model, and each benefits from its 
own set of structural growth drivers. 

The Products sector, which currently delivers over 70% of 
our profit, comprises consumer goods; electrical and wireless; 
building and construction; chemicals and pharmaceuticals; 
softlines and hardlines; transportation technologies; food; and 
business assurance. We see the sector as continuing to benefit 
from corporations’ growing investments in quality and innovation 
and anticipate continuing growth in response to rising consumer 
demand and a higher regulatory burden.

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continued

Specifically, we see two key growth drivers for Intertek  
in this sector: 

•   Growth in stock-keeping units (SKUs) or brands, driven by 

increasing numbers of products worldwide, shorter product 
life-cycles and the rise of e-commerce. Just consider the speed 
of product development over the last 30 years in the mobile 
phone sector, as companies have competed for consumer 
attention through investments in technology, innovation, 
variety and brand development; and 

•   Growth in the number of tests that need to be taken for  
each SKU or brand, driven by rising regulatory standards, 
concerns for safety, demand for higher quality and  
continuous innovation.

We expect our Products sector to continue growing faster 
than GDP as our ATIC services support customers in their 
determination to: 

•  Innovate ahead of their competitors;

•   Maintain or improve quality while expanding their  

supply chains;

•  Meet more demanding regulatory standards;

•   Raise the sustainability standards of their products 

and processes;

•  Sharpen their risk-management focus; and 

•  Protect their reputations.

Our second key business sector is Trade, which comprises cargo; 
agriculture; and government and trade services and accounts 
for around 20% of our profit. By drawing on our services, 
particularly in the Inspection area, companies have the 
assurance of knowing that their cargoes comply with all 
relevant regulations and quality standards.

Our Trade business will continue to benefit from ongoing growth 
in global trade and the development of stronger regional trade 
in Asia, the Indian Ocean, the Mediterranean and the Americas. 
We expect this growth to be at a rate similar to global GDP 
through the cycle, driven by the increases in global population 
and demand from emerging markets that are causing cargo 
tonnage, shipping numbers and trading routes to grow. 

I am confident about the long-term future of 
the ATIC industry. An increased focus on risk 
management, continuing growth in global 
trade, demand for energy and innovation 
and growing demand for quality and 
sustainability will all play key roles in 
its future development.

Together, these forces represent a compelling opportunity. Just 
to take soya exports as an illustrative example, the total quantity 
exported grew at a CAGR of 6.2% per annum between 2001 and 
2015 – a similar growth rate to those of many other globally 
traded agriculture and resource products.

20

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

In Resources, our third business sector, which contributed less 
than 10% of our profit, we anticipate long-term growth driven  
by increasing demand for global energy to support GDP and 
population growth, but we recognise this is a cyclical business 
that is currently in the challenging part of the cycle. 

We offer both capex and opex services – we can help companies  
investing in new capacity and operating existing facilities. 

We will also see continued expansion in the different types 
of energy consumed, with an increasing role for renewables in 
driving sustainability, carbon reduction and cleanliness of supply. 

At the Group level, in the medium- to long-term we expect to 
deliver GDP plus organic revenue growth that is margin accretive 
and strongly cash generative. This will enable us to allocate our 
resources in a disciplined fashion, to create further value via 
carefully selected capital expenditure and M&A investments that 
in turn feed further accelerated margin-accretive revenue growth.

OUR STRATEGIC FRAMEWORK
Our earnings model supports our 5x5 differentiated strategy for 
growth, which aims to move the centre of gravity of the company 
towards high-growth, high-margin areas in our industry. The 
strategy comprises five strategic priorities and five strategic 
enablers, targeted at the achievement of five corporate goals 
that help us measure progress.

Our five medium- to long-term corporate goals are:

•  Fully engaged employees working in a safe environment

•   Superior customer service in Assurance, Testing, Inspection 

and Certification

•  Margin-accretive revenue growth based on GDP+ 

organic growth

•  Strong cash conversion from operations

•   Accretive, disciplined capital-allocation policy

Read more about our 5x5 strategy on page 12 

Our five strategic priorities are:

•  A strong brand proposition that positions Intertek as the 
market-leading provider of Quality Assurance services

•   Delivering superior service with our Total Quality Assurance 
value proposition, building customer loyalty and attracting 
new customers

•   An effective sales strategy that develops our business by 

attracting new clients and growing account penetration with 
existing customers, through increasing the focus on the 
systematic cross-selling of our ATIC solutions

•   Operating a growth- and margin-accretive portfolio strategy, 

that delivers focused growth among the business lines, 
countries and services with good growth and margin prospects

•   Delivering operational excellence in every operation to 

drive productivity

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The five enablers that will support the execution of our 
strategy are:

•   Our entrepreneurial spirit and decentralised organisation 

that underpins our customer-centric culture

•   Disciplined performance management, driving margin-accretive 

revenue growth with strong cash conversion and strong 
returns on capital

•   Superior technology, increasing productivity and adding value 

to our customers

•   Engaging our people through the appropriate reward 

strategy and investing in the right capabilities to support 
our growth agenda

•   Achieving sustainable growth for customers, 

employees, shareholders, suppliers and communities and 
ensuring we have the right balance between performance 
and sustainability

FOCUSED PORTFOLIO STRATEGY
Pursuing a growth- and margin-accretive portfolio is one of 
our five strategic priorities. When managing our day-to-day 
performance and allocating our capital and people resources, 
we will pursue a three-tier portfolio strategy:

First, we will focus on our large businesses with good growth  
and margin prospects. These areas of focus are:

•  at the Business Line level: Softlines, Hardlines, Electrical 

& Wireless, Cargo/AA and GTS

•  at the Geographic level: North America and Greater China

Second, we will invest in the fast-growing businesses with  
good margin prospects where the focus areas are:

•  at the Business Line level: Business Assurance, Agriculture, 

Building & Construction, Transportation Technologies 
and Food

•  at the Geographic level: South Asia, South East Asia, 

South America, Middle East and Africa

Third, we will focus on improving the performance:

•  at the Business Line level: Industry Services and Minerals

•  at the Geographic level: Europe and Australasia

ACCRETIVE DISCIPLINED CAPITAL ALLOCATION
In our view, to deliver shareholder returns on a consistent basis, 
the right formula is sustainable earnings growth with accretive 
disciplined allocation of capital. 

We pursue a disciplined approach to capital allocation that 
enables us to reinvest our growing earnings and create 
long-term value and sustainable shareholder returns.

The first priority when it comes to capital allocation is investment 
to support organic growth. In the medium- to long-term, we will 
invest circa 5% of revenue in capital expenditure.

The second priority is to deliver sustainable returns for our 
shareholders through the payment of progressive dividends 
with a dividend payout ratio of circa 40% of earnings.

The third priority for capital is M&A activity to strengthen our 
portfolio in the right growth areas, provided we can deliver good 
returns. This means focusing on those existing business lines 
or countries with good growth and margin prospects, where we 
have leading market positions, or entering new exciting growth 
areas, be that geography or services.

The fourth priority is to maintain an efficient balance sheet that 
gives us the flexibility to invest in growth with a net debt to 
EBITDA ratio of 1.5 to 2 times.

LOOKING AHEAD
We believe that the strength of our results in 2016 
demonstrate the attractive nature of our industry, Intertek's 
high-quality earnings model and the effectiveness of our 5x5 
differentiated strategy for growth.

We are confident about the growth prospects of the global 
Quality Assurance market.

We are uniquely positioned to seize these attractive growth 
opportunities, underpinned by the increased complexities  
of corporate supply chains and the associated challenges  
of maintaining a high level of quality assurance end to end. 

Leveraging our industry-leading expertise and innovative and 
entrepreneurial culture, we service a diversity of industries, 
geographies and customers with multiple Total Quality 
Assurance solutions with our global network enabling  
us to follow the supply chains of our customers wherever 
they are in the world. 

We have a strong track record of creating sustainable growth  
and shareholder value, leveraging our high-margin and highly  
cash generative earnings model. We are moving the Company’s 
centre of gravity towards our industry’s most attractive growth 
and margin areas with a disciplined approach to performance 
management and capital allocation.

The strength of Intertek is first and foremost the excellence 
of our 42,000 entrepreneurially-minded professionals, who 
take immense pride in delivering customer service standards 
that exceed expectations. I would like to thank all my colleagues 
around the world for their passion and expertise every day that 
makes Intertek a trusted partner for its clients.

I am tremendously excited about Intertek’s future as we 
continue on our ‘good to great’ journey to deliver our unique 
Intertek Customer Promise of Total Quality. Assured.

André Lacroix
Chief Executive Officer

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INTERTEK EXECUTIVE  
MANAGEMENT TEAM

2

5

8

3

6

9

11

12

1

4

7

10

13

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André Lacroix 
Chief Executive Officer

See full bio on page 58

Edward Leigh 
Chief Financial Officer

See full bio on page 58

Nimer Al-Hafi 
Senior Vice President, Group ATIC 
Operational Excellence, North-East 
Asia and Australasia

1

2

3

Joined Intertek in 1995. Nimer is 
responsible for the Group’s ATIC 
operational excellence as well as 
sustainability and health & safety 
programmes, and has responsibility for 
North-East Asia and Australasia. Prior to 
this, he was responsible for the Group's 
Global Customer Service agenda and 
President of Intertek’s US Products group 
covering testing, inspection, certification, 
consulting and quality assurance services, 
having started with the Company as an 
Engineer in 1995.

Ann-Michele Bowlin 
Chief Information Officer

4

Joined Intertek in 2009. Ann-Michele  
is Chief Information Officer and joined 
Intertek from Ernst & Young consulting 
where she led shared services 
transformation programmes. Prior  
to Ernst & Young, Ann-Michele held 
leadership and operations roles in 
technology companies, including 
Hotels.com, and in the manufacturing  
and services sectors.

Ian Galloway 
Executive Vice President, Middle-
East, Africa and Global Trade 

5

Joined Intertek in 2011. Ian is responsible  
for the Middle-East, Africa and Global 
Trade comprising our business lines of 
Government & Trade Services, Cargo & 
Analytical Assessment and Agricultural 
Services. Prior to assuming his current  
role Ian held senior finance and business 
roles within Intertek. He has previously 
held international roles in finance 
management with BG Group in the UK, 
Egypt and Tunisia. Ian is a qualified 
Chartered Accountant.

Tony George 
Executive Vice President,  
Human Resources

6

Rajesh Saigal 
Executive Vice President,  
South & South East Asia

10

Joined Intertek in 2015. Tony is 
responsible for Human Resources. He has 
over 28 years’ experience in HR, General 
Management and Business Development 
having held senior leadership positions  
in international FMCG, chemicals, 
telecommunications and retail companies 
including Vodafone plc, Starbucks, Diageo 
plc and ICI. Prior to joining Intertek, he was 
Group HR & Business Development  
Director at Inchcape plc. 

Joined Intertek in 2007. Rajesh has 
responsibility for South & South East Asia. 
Prior to this he was Regional Managing 
Director for Intertek’s South Asia 
operations. He has over 27 years’ general 
management and operational experience 
with Fortune 500 companies covering 
consumer durables, industrial products 
and engineering. Before joining Intertek, 
Rajesh was CEO South Asia for GEWISS 
and General Manager at Honeywell.

Ken Lee 
Executive Vice President, 
Marketing and Communications

7

Julia Thomas 
Senior Vice President,  
Corporate Development

11

Joined Intertek in 2016. Ken has 
responsibility for Intertek’s marketing 
as well as internal and external 
communications. He joined the company 
from Inchcape plc where he spent 13 
years in various senior marketing roles, 
most recently as Chief Marketing and 
Communications Officer. Prior to this he 
held marketing leadership positions with 
RAC Motoring Services and Hyundai 
Car (UK) Ltd.

Jan-Jörg Müller-Seiler 
Executive Vice President,  
Global Resources

8

Joined Intertek in 2008. Jan-Jörg has 
responsibility for Global Resources 
comprising our business lines of Industry 
Services and Minerals. Prior to assuming 
his current role, Jan-Jörg was President of 
Industry Services and Country Managing 
Director for Germany, Switzerland and 
Austria. Before joining Intertek, he worked 
for TÜV SÜD Industrie Service GmbH, as a 
member of the Board, with responsibility 
for their plant engineering and foreign 
business sectors.

Graham Ritchie 
Executive Vice President, Europe

9

Joined Intertek in 2014. Graham is 
responsible for Intertek’s operations in 
Europe, including Russia, and Central Asia. 
Prior to assuming his current role, Graham 
was Intertek’s Group Financial Controller. 
Before joining the Company he held senior 
financial positions at BT Group plc and other 
technology services organisations, having 
started his career with PwC. 

Joined Intertek in 2013. As SVP Corporate 
Development, Julia has responsibility  
for Intertek’s acquisition and disposal 
activities. Before joining Intertek,  
Julia spent 12 years in investment  
banking with J.P. Morgan Cazenove  
and Rothschild, focusing primarily 
on mergers and acquisitions.

Mark Thomas 
Group General Counsel

12

Joined Intertek in 2015. Mark has 
responsibility for Intertek’s legal, risk and 
compliance functions. He joined Intertek 
from Inchcape plc where he was Group 
General Counsel. Prior to this, Mark was in 
private practice with Slaughter and May in 
London, advising on a wide range of public 
and private M&A transactions, equity and 
debt financing, and general corporate  
law issues. 

Gregg Tiemann 
Executive Vice President, Americas

13

Joined Intertek in 1993. Gregg has 
responsibility for the Americas. Prior  
to assuming his current role, Gregg was 
responsible for the Americas, North Asia 
and Australasia as well as the former 
Consumer Goods and Commercial & 
Electrical divisions, having started as 
General Manager of the Los Angeles 
laboratory in 1993. Before joining Intertek, 
Gregg worked in sales and marketing 
for the software industry.

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PRODUCTS

Excellent revenue performance with          
double-digit growth benefiting from             
robust organic revenue growth and the 
contribution from recent acquisitions.

BUSINESS LINES

SERVICES & CUSTOMERS

SOFTLINES

HARDLINES

ELECTRICAL 

NETWORK ASSURANCE

BUSINESS ASSURANCE

BUILDING & CONSTRUCTION

TRANSPORTATION TECHNOLOGIES

FOOD

CHEMICALS & PHARMA

HEALTH, ENVIRONMENTAL 
& REGULATORY SERVICES 

PRODUCT ASSURANCE

24
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 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016
 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

Our Products-related businesses consist of business lines 
that are focused on ensuring the quality and safety of 
physical components and products, as well as minimising 
risk through assessing the operating processes and quality 
management systems of our customers.

As a trusted partner to the world’s leading retailers, 
manufacturers and distributors, our Products business 
lines support a wide range of industries including textiles, 
footwear, toys, hardlines, home appliances, consumer 
electronics, information and communication technology, 
automotive, aerospace, lighting, building products,  
industrial and renewable energy products, food and  
hospitality, healthcare and beauty, and pharmaceuticals.

Across these industries we provide a wide range of  
ATIC services including, laboratory safety, quality and 
performance testing, second-party supplier auditing, 
sustainability analysis, product assurance, vendor  
compliance, process performance analysis, facility  
plant & equipment verification and 3rd party certification.

 
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STRATEGY

Our Total Quality Assurance proposition provides a systemic 
approach to support the Quality Assurance efforts of our 
Products-related customers in each of the areas of their 
operations. To do this we leverage our global network of 
accredited facilities and world leading technical experts to help 
our clients meet high-quality safety, regulatory and brand 
standards, develop new products, materials and technologies and 
ultimately assist them in getting their products to market quicker, 
in order to continually meet evolving consumer demands.

REVENUE

ADJUSTED OPERATING  
PROFIT 

£1,465.5m

£297.7m

INTERTEK INNOVATIONS

INTERTEK SUPPORTS 
MORE EFFICIENT NASAL 
DRUG DEVELOPMENT

Intertek launched an innovative technology 
offering that provides clients with a new tool 
in the development of Orally Inhaled and Nasal 
Drug Products, in particular for generic nasal 
suspensions, providing generics developers 
with a more efficient route to market.

This new technology uses Morphologically- 
Directed Raman Spectroscopy ('MDRS'), allowing 
direct measurement of Active Pharmaceutical 
Ingredient ('API') particle size in the nasal 
suspension. This was previously difficult to  
achieve without the Raman function as excipient 
particles are often a similar size and shape to the 
API particles. MDRS allows Raman spectra to be 
produced for selected particles, with this additional 
chemical information providing robust identification 
of both drug and excipient.

Meeting regulatory requirements through cost-
effective and efficient approaches, such as the 
inclusion of MDRS data, is of huge interest to 
generics developers and should support the 
development and approval of more generic 
nasal products in the future.

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PRODUCTS
continued

Excellent revenue 
growth benefiting 
from robust organic 
revenue growth and 
the contribution from 
recent acquisitions.

INNOVATION 
We continue to invest in innovation within 
our Products-related businesses to meet 
the evolving needs of our clients:

Our Business Assurance division 
has developed a proprietary supplier 
management platform known as GSM. 
GSM maximises supply chain visibility for 
both buyers and suppliers through supply 
chain management, evaluation and 
improvement. One of our major clients has 
asked us to help them mitigate the risks 
of their entire global supplier base by 
designing an end-to-end Supplier 
Qualification Operating System to track 
the compliance of these suppliers based 
on their code of conduct in the areas of 
human rights and labour practices, worker 
health and safety, environmental 
management and business integrity.

Our Transportation Technologies 
business became one of the first facilities 
in Europe to be accredited to perform 
power certification testing on electric 
motors, following a significant investment 
we made in our electric vehicle testing 
capabilities in the UK. Recognising the 
changing landscape of traditional gasoline 
and diesel engines, our business 
responded swiftly to the evolving needs 
of our clients and can now provide both 
testing and certification services in the 
same location, providing a more efficient 
solution for our customers.

FINANCIAL HIGHLIGHTS 2016

2016 PERFORMANCE
Our Products-related businesses delivered 
an excellent revenue performance with 
double-digit growth rates. 

We benefited from a robust organic 
revenue growth performance that 
delivered organic margin accretion and 
the contribution from recent acquisitions 
was strong.

Our Softlines business delivered a robust 
organic growth performance across our 
markets. We continue to benefit from 
strong demand from our customers for 
chemical testing. We are also leveraging 
the investments we have made to support 
the expansion of our customers in new 
markets and to seize the exciting growth 
opportunities in the footwear sector.

Our Hardlines and Toy business 
continues to take advantage of our 
strong global account relationships, the 
expansion of our customers’ supply chain 
into new markets and our innovative 
technology for factory inspections. 
We delivered a robust organic growth 
performance across our main markets 
of China, Hong Kong, India and Vietnam. 

Our Transportation Technologies 
business delivered strong organic growth 
across our main markets in the USA, UK, 
Germany and China. We continue to 
capitalise on our clients’ investments in 
new powertrains as they strive to adopt 
more stringent emissions and fuel 
economy standards.

Our Business Assurance business 
delivered double-digit organic growth 
in our three regions of North America, 
Europe and Asia. We continue to benefit 
from the increased focus of corporations 
on risk management resulting in strong 
growth in Supply Chain Audits.

We delivered solid organic growth 
in Electrical & Wireless driven by 
higher regulatory standards in energy 
efficiency and by the increased demand 
for wireless devices. 

We continue to benefit from the increased 
focus of corporations on food safety and 
delivered good organic growth in our  
Food business. 

We saw a solid organic growth in 
our Chemicals & Pharma business 
as we continue to leverage the structural 
growth opportunities in the healthcare 
markets in both developed and 
emerging economies. 

Our Building & Construction 
business delivered a robust organic 
growth performance driven by the 
growing demand for greener and higher 
quality buildings and infrastructure in 
the US Market. PSI benefited from a good 
revenue momentum and delivered the 
expected synergies in year one.

2017 OUTLOOK 
We expect our Products division to 
benefit from good organic growth  
at constant currency.

MID- TO LONG-TERM OUTLOOK 
Our Products division will benefit from 
mid- to long-term structural growth 
drivers including product variety, brand 
and supply chain expansion, product 
innovation and regulation, and on the 
increasing quality and sustainability 
demand of developed and emerging 
economies, the acceleration of 
e-commerce as a sales channel, and 
the increased corporate focus on risk.

Revenue

Organic revenue

Adjusted operating profit

Adjusted operating margin

2016
£m

2015 
£m

Change at
actual
rates

Change at
constant 
rates

1,465.5

1,110.6

1,260.7

1,086.6

297.7

20.3%

233.8

21.1%

32.0%

16.0%

27.3%

19.9%

5.5%

16.5%

(80)bps

(60)bps

26

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

INTERTEK INNOVATIONS

INTERTEK INTRODUCES 
REMOTE VIBRATION 
MONITORING

Our Building & Construction business has 
implemented an innovative remote vibration 
monitoring solution for clients in New York City. 
Using specialist sensory equipment, vibration levels 
caused by construction activity are recorded and 
documented during the course of the working day. 

Our experts apply data analysis techniques to 
interpret the stresses being placed on the building, 
and if an event occurs that exceeds a certain 
trigger level, an email or text message alert is 
automatically sent to the client allowing them to 
mitigate their level of current activity.

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27

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

TRADE

Our Trade-related businesses 
delivered solid organic growth. 

BUSINESS LINES

STRATEGY

CARGO & ANALYTICAL ASSESSMENT

GOVERNMENT & TRADE SERVICES

AGRIWORLD

SUSTAINABILITY

SERVICES & CUSTOMERS

Our Trade division consists of business lines with differing 
services and customers, but with similar mid- to long-term 
structural growth drivers:

 – Our Cargo & Analytical Assessment ('Cargo/AA') 

business provides cargo inspection, analytical assessment, 
calibration and related research and technical services 
to the world’s petroleum and biofuels industries.

 – Our Government & Trade Services ('GTS') 

business provides inspection services to governments 
and regulatory bodies to support trade activities that 
help the flow of goods across borders, predominantly 
in the Middle East, Africa and South America.
 – Our Agriculture business provides analytical 

and testing services to global agricultural trading 
companies and growers.

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 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016
 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

Our Total Quality Assurance proposition assists our  
Trade- related customers in protecting the value and 
quality of their products during their custody-transfer, 
storage and transportation, globally, 24/7. Our expertise, 
service innovations and advanced analytical capabilities 
allow us to optimise the return on our customers’ cargoes 
and help them resolve difficult technical challenges. Our 
independent product assessments provide peace-of-mind 
to our government clients that the quality of products 
imported into the country meet their standards and 
import processes. 

REVENUE

ADJUSTED OPERATING  
PROFIT 

£584.5m

£81.8m

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

INNOVATION 
Providing innovative solutions is a key 
point of differentiation for our Trade- 
related businesses:

2016 PERFORMANCE
Our Trade-related businesses delivered 
solid organic growth overall with moderate 
margin progression at constant currency.

Our Cargo/AA business reported solid 
organic growth performance benefiting 
from the structural growth drivers in the 
Crude Oil and Refined Product global 
trading market. As expected we saw 
a normalisation of the supply situation 
following the build-up of the high level      
of inventory we saw in 2015. 

The demand for GTS continued to weaken 
following the slowdown seen in the 
second half of 2015 and was below last 
year. The volume of regional trade in the 
Middle/East and Africa has reduced given 
the economic challenges and uncertainties 
in these regions.

Our Agriculture business continues to 
benefit from the expansion of the supply 
chain of our clients in markets such as 
Brazil and Turkey, and delivered a robust 
organic growth performance.

2017 OUTLOOK 
We expect our Trade-related businesses to 
deliver solid organic growth performance 
at constant currency.

MID- TO LONG-TERM OUTLOOK 
Our Trade division will continue to benefit 
from regional and global trade-flow 
growth, as well as the increased customer 
focus on quality, quantity controls and 
supply chain risk management.

Our Agriculture business has recently 
developed the Soil Manager App to 
Support Local Farmers in Africa. Africa 
is home to more than 10 million farmers 
with 50% owning a mobile device. The app 
allows 24/7 access to a range of services 
which can assist with enriching soil fertility 
and increase yields whilst minimising input 
costs. It is available free of charge from 
online app stores, and is an innovative way 
for local farmers to connect with qualified 
specialists, fertiliser merchants, and even 
allowing for direct investments by 
sponsors. After submitting test samples, 
the results are directly available along with 
fertiliser recommendations on the app.  
In addition, farmers can connect with a 
qualified agronomist to discuss the results, 
a service that is often beyond the reach of 
small scale farmers in Africa.

In our GTS business, we have developed 
a proprietary Workflow ERP system known 
as Astra. Following client feedback, we 
developed our existing platform to 
integrate through EDI into our clients’ 
logistics operations, in order to provide 
them with real time updates on the 
process of certification approvals. This 
enabled our client to reduce the logistics 
cycle by knowing at every stage where  
we were up to in the certification process. 
This ultimately led to faster product 
delivery, a reduction in stock, a shorter 
sales cycle, and an improved competitive 
position in the market. This was a great 
example of our GTS business developing  
a bespoke assurance solution to optimise 
supply chain processes for their clients.

INTERTEK INNOVATIONS

INTERTEK TAKES 
#1 POSITION IN 
MEXICO'S FAST 
GROWING 
ENVIRONMENTAL 
MARKET

During 2016, Intertek expanded its 
Analytical Assessment offering by 
entering into an agreement with the 
shareholders of ABC Analitic to form 
an environmental services Joint 
Venture in Mexico.

ABC Analitic has been a leading 
provider of water testing services in 
Mexico since 1970, being one of the 
pioneering companies to offer 
wastewater analysis when the first 
regulations for the prevention and 
control of water pollution came into 
effect. Since then, ABC Analitic has 
continued as a market leader in the 
provision of its water testing and 
analytical services in the key areas 
of wastewater, natural and drinking 
water analysis.

ABC Analitic is highly complementary 
to Intertek's existing environmental 
testing business in Mexico, which has 
a particular strength in soil testing 
and analysis. By bringing the two 
businesses together, Intertek will 
increase its offering of sustainability 
services by become the market leader 
in the provision of assurance, testing, 
inspection and certification services 
to Government environmental 
projects, regulators and corporations.

FINANCIAL HIGHLIGHTS 2016

Revenue

Organic revenue

Adjusted operating profit

2016
£m

584.5

582.7

81.8

2015 
£m

536.6

536.4

75.7

Change at
actual 
rates

Change at
constant 
rates

8.9%

8.6%

8.1%

1.6%

1.3%

2.2%

Adjusted operating margin

14.0%

14.1%

(10)bps

10bps

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29

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

RESOURCES

Our Resources-related businesses 
faced challenging trading 
conditions in 2016.

BUSINESS LINES

INDUSTRY SERVICES

MINERALS

SERVICES & CUSTOMERS

Our Resources division consists of two business lines with 
differing services and customers:

 – Our Industry Services business uses in-depth 

knowledge of the oil, gas, nuclear and power industries 
to provide a diverse range of Total Quality Assurance 
solutions to optimise the use of customers’ assets 
and minimise the risk in their supply chains. Some 
of our key services include technical inspection, asset 
integrity management, analytical testing and ongoing 
training services.

 – Our Minerals business provides a broad range of ATIC 

service solutions to the mining and minerals exploration 
industries, covering the resource supply chain.

30
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 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

STRATEGY

Our Total Quality Assurance proposition allows us to help 
customers gain peace of mind that their exploration projects 
will proceed on time with the expected quality standards 
and their assets will continue to operate with a lower risk 
of technical failure. Our broad range of services allows us 
to assist clients in protecting the quantity and quality of 
their mined and drilled products, improve safety and 
reduce commercial risk in the trading environment.

REVENUE

ADJUSTED OPERATING 
PROFIT 

£517.0m

£30.2m

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

INNOVATION 
During 2016, our Industry Services team 
has developed a unique tool, known as 
InterPret. InterPret is a suite of software 
tools that have been developed in order to 
support our client’s needs for the provision 
of faster real time information in production 
environments. There are three processes 
available to our clients within the suite of 
InterPret solutions:

•  InBlend uses infrared spectra 

to predict hydrocarbon composition, 
significantly speeding up the laboratory 
process allowing customers to assess 
every delivery and sample for all known 
properties. This helps them maximise 
margins and reduce process delays.

•  InProcess uses smart data analytics to 
analyse large datasets and mitigate 
future problems such as shutdowns and 
asset failure. For example the analysis 
has been used to identify major pump 
seal failure and to optimise the 
production of diesel at a refinery.

•  InFlow can be used to assess 

the stability of blended hydrocarbons. 
Understanding the interactions in 
hydrocarbon blends reduces tank  
cleaning and maintenance costs, 
promotes efficiency, and reduces 
the risk of shutdowns.

2016 PERFORMANCE
Our Resources-related businesses saw 
an organic revenue decline of 13.0%  
and a slight margin erosion.

The revenue from Capex Inspection 
Services was lower than last year driven 
by a lower volume of investments and in 
exploration activities by our clients and 
from price pressure in the industry.

The demand for Opex Maintenance 
Services remained stable overall and we 
are benefiting from the investments made 
in NDT services. 

Given the challenging trading conditions 
in our Industry Services operations we 
continue to be very focused on cost and 
capacity management in our Capex 
Inspection business.

Continuing the trend seen in the second 
half of 2015, we saw a stable level of 
demand for testing activities in the 
Minerals business.

2017 OUTLOOK 
We do not believe that we have reached 
the trough in the Resources division and 
we expect the trading conditions to 
remain challenging.

MID- TO LONG-TERM OUTLOOK 
Our Resources division will grow in 
the medium to long term as we benefit 
from investments in the exploration and 
production of oil and minerals to meet the 
demand of the growing population around 
the world.

INTERTEK INNOVATIONS

INTELLIGENT 
PIPELINE 
INSPECTION 
SERVICES

Intertek’s China-based Intelligent 
Pipeline Inspection Services utilise 
tools known as "intelligent pigs" to 
assess the integrity of assets in a 
quick and non-intrusive manner. 

Smart pigs are intelligent pipeline 
inline inspection tools that examine 
the structural integrity of pipeline 
systems. An intelligent pig is a 
cylindrical device that is placed inside 
a pipeline to gather information on 
the quality of pipe. As the tool travels 
through the pipeline, technicians are 
able to track the location of the pig 
using GPS and are able to catalogue 
important data on the condition of 
the pipe. 

The results of the intelligent pig’s 
findings help determine anomalies 
and target areas that likely need to 
undergo further examination, repair 
or replacement.

FINANCIAL HIGHLIGHTS 2016

Revenue

Organic revenue

Adjusted operating profit

Adjusted operating margin

2016
£m

517.0

478.5

30.2

5.8%

2015 
£m

519.1

508.7

33.9

6.5%

Change at
actual
rates

Change at
constant 
rates

(0.4)%

(5.9)%

(10.9)%

(70)bps

(8.0)%

(13.0)%

(15.2)%

(50)bps

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

KPIS – MEASURING OUR STRATEGY

Disciplined performance management focused on margin-accretive 
revenue growth with strong cash conversion and accretive 
capital allocation.

FINANCIAL

The Group uses a variety of key 
performance indicators (‘KPIs’) to monitor 
performance and measure the financial 
impact of the Group’s strategy. Where 
applicable, KPIs are based on Adjusted 
measures in order to normalise 
performance. An explanation and 
reconciliation of Reported to Adjusted 
performance measures is given on page 
42. Non-financial KPIs are shown in the 
Sustainability and CSR report on pages 
45 to 51.

REVENUE# 
(£m) 

Revenue growth measures how well the 
Group is expanding its business, and 
includes currency impacts.

ORGANIC REVENUE AT CONSTANT  
EXCHANGE RATES3 (£m) 

Revenue growth, excluding currency 
movements, acquisitions and disposals.

+18.5%

2,093

2,166

2,567

+0.1%

2,320

2,322

2014

2015

2016

2015

2016

ADJUSTED OPERATING PROFIT#,1 
(£m)

ADJUSTED OPERATING MARGIN1 
(%)

Measures profitability of the Group  
and includes currency impacts.

Margin measures profitability as  
a proportion of revenue.

+19.3%

324

343

410

+10bps

15.5%

15.9%

16.0%

2014

2015

2016

2014

2015

2016

32

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

#.  Revenue, Adjusted Operating Profit and Return  

on Invested Capital (‘ROIC‘) are re-calculated using 
2015 exchange rates to form the basis for 
Executive Director remuneration, as described  
in more detail on pages 73 to 74.

1.  Adjusted operating profit, adjusted operating 

margin, adjusted cash flow from operations and 
adjusted diluted earnings per share are stated 
before Separately Disclosed Items, which are 
described on page 42.

2.  Dividend per share is based on the interim dividend 
of 19.4p (2015: 17.0p) plus the proposed final 
dividend of 43.0p (2015: 35.3p).

3.  Growth at constant exchange rates compares 
both 2016 and 2015 at the average exchange 
rates for 2016 , in order to remove the impact  
of currency translation from the Group’s growth 
figures.  Organic measures at constant exchange 
rates are used in order to present the Group’s 
results excluding the effects of the change in the 
scope of consolidation (acquisitions and disposals 
over the past two years) and the impact of 
currency translation.

4.  2015 ROIC has been prepared using average 2016 
exchange rates for Adjusted operating profit and 
tax, and year end 2016 exchange rates for 
invested capital.

ADJUSTED CASH FLOW FROM 
OPERATIONS1 (£m) 

Shows the ability of the Group  
to turn profit into cash.

ADJUSTED DILUTED EARNINGS  
PER SHARE1 (pence)

A key measure of value creation for  
the Board and for shareholders.

+21.4%

404

466

565

+19.2%

132.1

140.7

167.7

2014

2015

2016

2014

2015

2016

DIVIDEND PER SHARE2  
(pence)

RETURN ON INVESTED CAPITAL AT 
CONSTANT EXCHANGE RATES#,4 (%)

Dividend per share measures returns 
provided to shareholders.

Measures how effectively the Group 
generates profit from its invested capital.

+19.3%

49.1

52.3

62.4

+170 bps

20.0

21.7

2014

2015

2016

2015

2016

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

33

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

PRINCIPAL RISKS  
AND UNCERTAINTIES

This section sets out 
a description of the 
principal risks and 
uncertainties that 
could have a material 
adverse effect on the 
Group’s strategy, 
performance, results, 
financial condition 
and reputation. 

RISK FRAMEWORK
The Board has overall responsibility for 
the establishment and oversight of the 
Group’s risk management framework. This 
work is complemented by the Group Risk 
Committee, whose purpose is to manage, 
assess and promote the continuous 
improvement of the Group's risk 
management, controls and assurance 
systems. This risk governance framework 
is described in more detail in the Directors’ 
Report on pages 62 to 64 and 81 to 85.

The Head of Internal Audit and the Group 
General Counsel, who report to the Chief 
Financial Officer and Chief Executive 
Officer respectively, have accountability 
for reporting the key risks that the Group 
faces, the controls and assurance 
processes in place and any mitigating 
actions or controls. Both roles report to 
the Audit Committee, attend its meetings 
and meet with individual members each 
year as required.

Risks are formally identified and recorded in 
a risk register for the significant countries 
and for each business line and support 
function. The risk register is updated at 
least twice each year and is used to plan 
the Group’s internal audit and risk strategy.

In addition to the risk register, all senior 
executives and their direct reports are 
required to complete an annual return to 
confirm that management controls have 
been effectively applied during the year. 
The return covers Sales, Operations, IT, 
Finance and People.

OPERATIONAL
PRINCIPAL RISK

CONTEXT

POSSIBLE IMPACT

MITIGATION

2016 UPDATE

REPUTATION

Reputation is key to the Group maintaining and 
growing its business. Reputation risk can occur in a 
number of ways: directly as the result of the actions 
of the Group or a group company itself; indirectly  
due to the actions of an employee or employees;  
or through the actions of other parties, such as  
joint venture partners, suppliers, customers or  
other industry participants.

•  Failure to meet financial performance expectations.
•  Exposure to material legal claims, associated costs 

and wasted management time.
•  Destruction of shareholder value.
•  Loss of existing or new business.
•  Loss of key staff.

CUSTOMER 
SERVICE

A failure to focus on customer needs, to provide 
customer innovation or to deliver our services in 
accordance with our customers’ expectations and 
our customer promise.

•  May lead to customer dissatisfaction and  

customer loss.

•  Gradual erosion of market share and reputation  
if competitors are perceived to have better, more 
responsive or more consistent service offerings.

•  Quality Management Systems; adherence to these is regularly audited 

•  This risk remains stable compared with 2015.

and reviewed by external parties, including accreditation bodies.

•  The Group continues to invest in staff 

•  Risk Management Framework and associated controls and assurance 

development, quality systems and standard 

processes, including contractual review and liability caps where appropriate.

processes to prevent operational failures.

•  Code of Ethics which is communicated to all staff, who undergo 

regular training.

•  Zero-tolerance policy with regard to any inappropriate behaviour by any 

individual employed by the Group, or acting on the Group’s behalf.

•  Whistle-blowing programme, monitored by the Audit Committee, where 

staff are encouraged to report, without risk, any fraudulent or other activity 

likely to adversely affect the reputation of the Group.

•  Relationship management and communication with external stakeholders.

and turnaround time tracking.

•  Global and Local Key Account Management ('GKAM'/'LKAM') initiatives 

in place.

•  Customer feedback meetings.

•  Customer claims/complaints reporting.

•  Net Promoter Score ('NPS') customer satisfaction, customer sales trends 

•  This risk remains stable compared with 2015.

34

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STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

PRINCIPAL RISKS 
The Group is affected by a number  
of risk factors, some of which, including 
macroeconomic and industry specific 
cyclical risks, are outside the Group’s 
control. Some risks are particular to 
Intertek’s operations. The principal risks 
of which the Group is aware are detailed 
on the following pages including a 
commentary on how the Group mitigates 
these risks. These risks and uncertainties 
do not appear in any particular order 
of potential materiality or probability 
of occurrence.

There may be other risks that are currently 
unknown or regarded as immaterial which 
could turn out to be material. Any of these 
risks could have the potential to impact 
the performance of the Group, its assets, 
liquidity, capital resources and 
its reputation.

LONG-TERM VIABILITY STATEMENT 
In accordance with provision C.2.2 of  
the UK Corporate Governance Code,  
the Directors have assessed the viability  
of the Group over a five-year period to  
31 December 2021, by carrying out a 
robust assessment of the potential 
impact of the principal risks and 
uncertainties on the Group's current 
position, including those that would 
threaten the Group’s business model, 
future performance, solvency 
or liquidity.

The Directors have determined that a 
five-year period is an appropriate period 
over which to provide the viability 
statement of the Group, as the Group’s 
strategic review covers a five-year period.

In addition to the bottom-up strategic 
review process where the prospects 
of each business line are reviewed, a 
robust assessment has been made of 
the potential operational and financial 
impacts on the Group of combinations 

of principal risks and uncertainties (as set 
out in the following pages) in a number 
of severe, but plausible, scenarios, as 
well as the effectiveness of any 
mitigating actions.

The Group has a broad customer base 
across its multiple business lines and in 
its different geographic regions, and is 
supported by a robust Balance Sheet and 
strong operational cash flows. The Board 
considers that the diverse nature of 
business lines and geographies in which 
the Group operates significantly mitigates 
the impact that any of these scenarios 
might have on the Group’s viability.

Based on this assessment, the Directors 
confirm that they have a reasonable 
expectation that the Company will be 
able to continue in operation and meet its 
liabilities as they fall due over the period 
to 31 December 2021.

OPERATIONAL

PRINCIPAL RISK

CONTEXT

REPUTATION

Reputation is key to the Group maintaining and 

•  Failure to meet financial performance expectations.

growing its business. Reputation risk can occur in a 

•  Exposure to material legal claims, associated costs 

number of ways: directly as the result of the actions 

and wasted management time.

of the Group or a group company itself; indirectly  

due to the actions of an employee or employees;  

•  Destruction of shareholder value.

•  Loss of existing or new business.

or through the actions of other parties, such as  

•  Loss of key staff.

joint venture partners, suppliers, customers or  

other industry participants.

POSSIBLE IMPACT

MITIGATION

2016 UPDATE

•  Quality Management Systems; adherence to these is regularly audited 

and reviewed by external parties, including accreditation bodies.

•  Risk Management Framework and associated controls and assurance 

processes, including contractual review and liability caps where appropriate.

•  Code of Ethics which is communicated to all staff, who undergo 

•  This risk remains stable compared with 2015.
•  The Group continues to invest in staff 

development, quality systems and standard 
processes to prevent operational failures.

regular training.

•  Zero-tolerance policy with regard to any inappropriate behaviour by any 

individual employed by the Group, or acting on the Group’s behalf.

•  Whistle-blowing programme, monitored by the Audit Committee, where 

staff are encouraged to report, without risk, any fraudulent or other activity 
likely to adversely affect the reputation of the Group.

•  Relationship management and communication with external stakeholders.

CUSTOMER 

SERVICE

A failure to focus on customer needs, to provide 

•  May lead to customer dissatisfaction and  

•  Net Promoter Score ('NPS') customer satisfaction, customer sales trends 

•  This risk remains stable compared with 2015.

customer innovation or to deliver our services in 

customer loss.

and turnaround time tracking.

accordance with our customers’ expectations and 

•  Gradual erosion of market share and reputation  

•  Global and Local Key Account Management ('GKAM'/'LKAM') initiatives 

our customer promise.

if competitors are perceived to have better, more 

responsive or more consistent service offerings.

in place.

•  Customer feedback meetings.
•  Customer claims/complaints reporting.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

35

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STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

PRINCIPAL RISKS AND UNCERTAINTIES
continued

OPERATIONAL
PRINCIPAL RISK

CONTEXT

PEOPLE 
RETENTION 

The Group operates in specialised sectors and 
needs to attract and retain employees with 
relevant experience and knowledge in order 
to take advantage of all growth opportunities.

OPERATIONAL 
HEALTH, SAFETY 
AND SECURITY

Any health and safety incident arising from our 
activities. This could result in injury to Intertek’s 
employees, sub-contractors, customers and/or any 
other stakeholders affected.

FACILITIES

INDUSTRY AND 
COMPETITIVE 
LANDSCAPE

Environment – an adverse impact on the environment 
due to inadequate sample storage/disposal, and/or 
inappropriate use of materials dangerous to the 
environment.

Lease Renewals – a failure to secure the renewal 
of a critical lease, or having to agree unfavourable 
renewal terms. 

Security – loss of a critical site due to natural  
disaster/catastrophe, with alternative sites 
unavailable/unfeasible.

Restructuring – an adverse impact on operations 
caused by restructuring or moving multiple 
facilities or locations. 

A failure to identify, manage and take advantage 
of emerging and future risks. Examples include 
the opportunities provided by new markets and 
customers, a failure to innovate in terms of service 
offering and delivery, the challenge of radically new 
and different business models, and the failure to 
foresee the impact of, or adequately respond to and 
comply with, changing or new laws and regulations. 
Macroeconomic factors such as a global/market 
downturn and contraction/changing requirements 
in certain sectors.

POSSIBLE IMPACT

•  Poor management succession.
•  Lack of continuity.
•  Failure to optimise growth. 
•  Impact on quality, reputation and 

customer confidence.

•  Loss of talent to competitors and lost market share.

•  Individual or multiple injuries to employees 

and others.

•  Litigation or legal/regulatory enforcement 
action (including prosecution) leading to 
reputational damage.
•  Loss of accreditation.
•  Erosion of customer confidence.

•  Environment – environmental damage, potential 

litigation and fines, impact on reputation.

•  Lease Renewals – loss of key sites, financial impact 
in terms of relocation costs, or increased premiums 
on renewed leases.

•  Security – possible injury or fatality to our people 

and general public, inability to deliver key services, 
impact on revenue and reputation.

•  Restructuring – loss of financial or other internal 
controls, loss of revenues, adverse customer 
relationship or delivery impacts.

•  Failure to maximise revenue opportunities.
•  Failure to take advantage of new opportunities.
•  Lack of ability to respond flexibly. 
•  Erosion of market share.
•  Impact on share price.
•  Failure to respond to macroeconomic factors.
•  Sanctions and fines for non-compliance  

with new laws, etc.

MITIGATION

2016 UPDATE

•  HR strategy policies and systems.

•  This risk remains stable compared with 2015.

•  Development and reward programme to retain and motivate employees.

•  New Remuneration Policy consistent 

•  Succession planning to ensure effective continuation of leadership 

throughout the Group.

and expertise.

•  Quality management and associated controls, including safety training, 

•  This risk remains stable compared with 2015.

appropriate PPE (Personal Protective Equipment), Health & Safety policies 

•  There were zero work-related fatalities in the 

(including due diligence on sub-contractors), meetings and communication.

year for the second year running.

•  Avoiding fatalities, accidents and hazardous situations is paramount.  

It is expected that Intertek employees will operate to the highest  

standards of health and safety at all times and there are controls  

in place to reduce incidents.

•  Business Continuity Plans (‘BCPs’) and Disaster Recovery Plans (‘DRPs’) 

•  This risk remains stable compared with 2015.

in place.

•  Health & Safety policies, Environmental policy and Sample Storage 

policy implemented.

•  Regular review of contracts/leases.

•  There has been no downtime in operational 

activity, except for where tests of BCPs or  

DRPs have been conducted.

•  GKAM and LKAM initiatives in place.

•  Diversification of customer base.

•  Focus on new services and acquisitions.

•  Tracking new laws and regulations.

•  Regular strategic and business line reviews.

•  Development of ATIC cross-selling initiatives.

•  This risk remains stable compared with 2015.

•  The Group’s results have been impacted by the 

lower levels of capital expenditure in the energy 

sector, driven by lower oil prices, but more than 

offset by the diverse nature of the Group and 

its ability to grow revenue and manage the 

•  NPS customer research to understand customer satisfaction.

cost base.

IT SYSTEMS

Systems integrity – Major IT systems integrity issue, or 
data security breach, either due to internal or external 
factors such as deliberate interference or power 
shortages/cuts etc.

•  Loss of revenue due to down time.
•  Potential loss of sensitive data with associated 

legal implications.

•  Potential costs of IT systems replacement 

Systems functionality – a failure to define the right IT 
strategies, maintain existing IT systems or implement 
new IT systems with the required functionality and 
which are fit for purpose, in each case to support 
the Group’s growth, innovation and competitive 
customer offering.

and repair.

•  Loss of customer confidence.
•  Damage to reputation.
•  Loss of revenue/profitability if we fail to adopt an 

IT investment strategy which supports the Group’s 
growth, innovation and customer offering.

•  Information systems policy and governance structure.

•  Regular system maintenance.

•  Backup systems in place.

•  Disaster recovery plans that are constantly tested and 

improved to minimise the impact if a failure does occur.

•  Global Information Security policies in place 

(IT, Data Protection, Cyber Security).

•  Adherence to IT finance systems controls 

(part of Core Mandatory Controls ('CMCs')).

•  Adherence to IT general controls and IT finance systems controls.

•  Internal and external audit testing.

•  This risk remains stable compared with 2015.

•  Review of data security performed including 

data storage, retention policy, access controls 

and encryption.

36

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

OPERATIONAL

PRINCIPAL RISK

CONTEXT

PEOPLE 

RETENTION 

The Group operates in specialised sectors and 

•  Poor management succession.

needs to attract and retain employees with 

relevant experience and knowledge in order 

•  Lack of continuity.

•  Failure to optimise growth. 

to take advantage of all growth opportunities.

•  Impact on quality, reputation and 

•  HR strategy policies and systems.
•  Development and reward programme to retain and motivate employees.
•  Succession planning to ensure effective continuation of leadership 

•  This risk remains stable compared with 2015.
•  New Remuneration Policy consistent 

throughout the Group.

and expertise.

POSSIBLE IMPACT

MITIGATION

2016 UPDATE

OPERATIONAL 

Any health and safety incident arising from our 

•  Individual or multiple injuries to employees 

HEALTH, SAFETY 

activities. This could result in injury to Intertek’s 

and others.

AND SECURITY

employees, sub-contractors, customers and/or any 

•  Litigation or legal/regulatory enforcement 

other stakeholders affected.

action (including prosecution) leading to 

customer confidence.

•  Loss of talent to competitors and lost market share.

reputational damage.

•  Loss of accreditation.

•  Erosion of customer confidence.

•  Avoiding fatalities, accidents and hazardous situations is paramount.  
It is expected that Intertek employees will operate to the highest  
standards of health and safety at all times and there are controls  
in place to reduce incidents.

•  Quality management and associated controls, including safety training, 

appropriate PPE (Personal Protective Equipment), Health & Safety policies 
(including due diligence on sub-contractors), meetings and communication.

•  This risk remains stable compared with 2015.
•  There were zero work-related fatalities in the 

year for the second year running.

FACILITIES

Environment – an adverse impact on the environment 

•  Environment – environmental damage, potential 

•  Business Continuity Plans (‘BCPs’) and Disaster Recovery Plans (‘DRPs’) 

due to inadequate sample storage/disposal, and/or 

litigation and fines, impact on reputation.

in place.

inappropriate use of materials dangerous to the 

•  Lease Renewals – loss of key sites, financial impact 

•  Health & Safety policies, Environmental policy and Sample Storage 

policy implemented.

•  Regular review of contracts/leases.

•  This risk remains stable compared with 2015.
•  There has been no downtime in operational 
activity, except for where tests of BCPs or  
DRPs have been conducted.

•  GKAM and LKAM initiatives in place.
•  Diversification of customer base.
•  Focus on new services and acquisitions.
•  Tracking new laws and regulations.
•  Regular strategic and business line reviews.
•  Development of ATIC cross-selling initiatives.
•  NPS customer research to understand customer satisfaction.

•  This risk remains stable compared with 2015.
•  The Group’s results have been impacted by the 

lower levels of capital expenditure in the energy 
sector, driven by lower oil prices, but more than 
offset by the diverse nature of the Group and 
its ability to grow revenue and manage the 
cost base.

•  Information systems policy and governance structure.
•  Regular system maintenance.
•  Backup systems in place.
•  Disaster recovery plans that are constantly tested and 
improved to minimise the impact if a failure does occur.

•  Global Information Security policies in place 

(IT, Data Protection, Cyber Security).

•  Adherence to IT finance systems controls 
(part of Core Mandatory Controls ('CMCs')).

•  Adherence to IT general controls and IT finance systems controls.
•  Internal and external audit testing.

•  This risk remains stable compared with 2015.
•  Review of data security performed including 
data storage, retention policy, access controls 
and encryption.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

37

environment.

Lease Renewals – a failure to secure the renewal 

of a critical lease, or having to agree unfavourable 

renewal terms. 

Security – loss of a critical site due to natural  

disaster/catastrophe, with alternative sites 

unavailable/unfeasible.

Restructuring – an adverse impact on operations 

caused by restructuring or moving multiple 

facilities or locations. 

in terms of relocation costs, or increased premiums 

on renewed leases.

•  Security – possible injury or fatality to our people 

and general public, inability to deliver key services, 

impact on revenue and reputation.

•  Restructuring – loss of financial or other internal 

controls, loss of revenues, adverse customer 

relationship or delivery impacts.

INDUSTRY AND 

A failure to identify, manage and take advantage 

•  Failure to maximise revenue opportunities.

COMPETITIVE 

LANDSCAPE

of emerging and future risks. Examples include 

•  Failure to take advantage of new opportunities.

the opportunities provided by new markets and 

•  Lack of ability to respond flexibly. 

customers, a failure to innovate in terms of service 

•  Erosion of market share.

offering and delivery, the challenge of radically new 

•  Impact on share price.

and different business models, and the failure to 

•  Failure to respond to macroeconomic factors.

foresee the impact of, or adequately respond to and 

•  Sanctions and fines for non-compliance  

comply with, changing or new laws and regulations. 

with new laws, etc.

Macroeconomic factors such as a global/market 

downturn and contraction/changing requirements 

in certain sectors.

IT SYSTEMS

Systems integrity – Major IT systems integrity issue, or 

•  Loss of revenue due to down time.

data security breach, either due to internal or external 

•  Potential loss of sensitive data with associated 

factors such as deliberate interference or power 

legal implications.

shortages/cuts etc.

•  Potential costs of IT systems replacement 

Systems functionality – a failure to define the right IT 

strategies, maintain existing IT systems or implement 

new IT systems with the required functionality and 

which are fit for purpose, in each case to support 

the Group’s growth, innovation and competitive 

customer offering.

and repair.

•  Loss of customer confidence.

•  Damage to reputation.

•  Loss of revenue/profitability if we fail to adopt an 

IT investment strategy which supports the Group’s 

growth, innovation and customer offering.

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

PRINCIPAL RISKS AND UNCERTAINTIES
continued

LEGAL AND REGULATORY
PRINCIPAL RISK

CONTEXT

LITIGATION

Claims resulting from mistakes in Intertek’s work 
resulting in disputes with clients and/or other relevant 
third parties. 

POSSIBLE IMPACT

MITIGATION

2016 UPDATE

•  Financial impact (fines by regulators, 

suspension of accreditation, compensation).

•  Financial impact from defending and settling claims.
•  Impact of fines.
•  Potential impact on insurance premiums.
•  Loss of customer confidence.
•  Damage to reputation.
•  Impact on share price.

BUSINESS ETHICS Non-compliance with Intertek’s Code of Ethics ('Code') 

•  Litigation, including significant fines and debarment 

•  Annual Code of Ethics training and sign-off requirement.

•  This risk remains stable compared with 2015.

and/or related laws such as anti-bribery, anti-money 
laundering, and fair competition legislation. Non-
compliance could be either accidental or deliberate, 
and committed either by our people or sub-contractors 
who must also abide by the Code.

from certain territories/activities.

•  Reputational damage.
•  Loss of accreditation.
•  Erosion of customer confidence.
•  Impact on share price.

•  Effective Quality Management Systems and assurance procedures and 

•  This risk remains stable compared with 2015.

controls, including contractual review and liability caps where appropriate.

•  Compliance personnel have been utilised to 

•  Claims management policy and process in place.

•  Contract review process (including risk review).

•  Use of standard Intertek Terms & Conditions.

manage contract reviews and assist the wider 

legal framework.

•  Ongoing training and education in respect of 

•  All significant incidents that could potentially result in a claim against the 

contractual liabilities being assumed.

Group are immediately reported to compliance officers and logged in an 

incident database so that they can be properly managed. The Group 

General Counsel reports any significant claims to the Audit Committee. 

External legal counsel is appointed where appropriate.

•  Insurance liaison – seeking contractual protection from loss or insurance 

cover for loss where possible.

•  Whistle-blowing programme, monitored by the Group Risk Committee, 

•  Ongoing annual confirmations ensure that staff 

where staff are encouraged to report, without risk, any fraudulent or other 

verify compliance with the Code of Ethics.

activity likely to adversely affect the reputation of the Group.

•  Local compliance officers perform due diligence 

•  Zero-tolerance policy with regard to any inappropriate behaviour by any 

on sub-contractors that they have signed the 

individual employed by the Group, or acting on the Group’s behalf.

Group’s Code.

•  The Group employs local people in each country who are aware of local legal 

•  During 2016, 287 (2015: 249) HR and non-

and regulatory requirements. There are also extensive internal compliance 

compliance issues were reported through the 

and audit systems to facilitate compliance. Expert advice is taken in areas 

whistle-blowing hotline and other routes. All 

where regulations are uncertain.

were investigated with 57 (2015: 51) 

•  The Group continues to dedicate resources to ensure compliance with the 

substantiated and corrective action taken.

UK Bribery Act and all other anti-bribery legislation, and internal policy.

FINANCIAL
FINANCIAL RISK

Risk of theft, fraud or financial misstatement by 
employees. On acquisitions or investments, the 
financial risk or exposure arising from due diligence, 
integration or performance delivery failures.

•  Financial losses with a direct impact on the bottom 

•  The Group has financial, management and systems controls in place to 

•  This risk remains stable compared with 2015.

line.

•  Large scale losses can affect financial results.
•  Potential legal proceedings leading to costs and 

management time.

•  Corresponding loss of value and reputation could 
result in funding being withdrawn or provided at 
higher interest rates.

•  Possible adverse publicity.

ensure that the Group’s assets are protected from major financial risks.

•  'Doing Business the Right Way’ established  

•  Adherence to Authorities Cascade (which sets approval limits for  

as core principle within Intertek.

financial transactions).

•  Review and update of core mandatory controls 

•  Legal, financial and other due diligence on M&A and other investments.

for year-end compliance certification.

•  A detailed system of financial reporting is in place to ensure that monthly 

financial results are thoroughly reviewed. The Group also operates a 

rigorous programme of internal audits and management reviews. 

Independent external auditors review the Group’s half year results 

and audit the Group’s annual financial statements.

38

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

LEGAL AND REGULATORY

PRINCIPAL RISK

CONTEXT

LITIGATION

Claims resulting from mistakes in Intertek’s work 

•  Financial impact (fines by regulators, 

resulting in disputes with clients and/or other relevant 

suspension of accreditation, compensation).

third parties. 

•  Financial impact from defending and settling claims.

•  Impact of fines.

•  Potential impact on insurance premiums.

•  Loss of customer confidence.

•  Damage to reputation.

•  Impact on share price.

BUSINESS ETHICS Non-compliance with Intertek’s Code of Ethics ('Code') 

•  Litigation, including significant fines and debarment 

and/or related laws such as anti-bribery, anti-money 

from certain territories/activities.

laundering, and fair competition legislation. Non-

compliance could be either accidental or deliberate, 

•  Reputational damage.

•  Loss of accreditation.

and committed either by our people or sub-contractors 

•  Erosion of customer confidence.

who must also abide by the Code.

•  Impact on share price.

FINANCIAL

FINANCIAL RISK

Risk of theft, fraud or financial misstatement by 

•  Financial losses with a direct impact on the bottom 

employees. On acquisitions or investments, the 

line.

financial risk or exposure arising from due diligence, 

•  Large scale losses can affect financial results.

integration or performance delivery failures.

•  Potential legal proceedings leading to costs and 

management time.

•  Corresponding loss of value and reputation could 

result in funding being withdrawn or provided at 

higher interest rates.

•  Possible adverse publicity.

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

POSSIBLE IMPACT

MITIGATION

2016 UPDATE

•  Effective Quality Management Systems and assurance procedures and 

controls, including contractual review and liability caps where appropriate.

•  Claims management policy and process in place.
•  Contract review process (including risk review).
•  Use of standard Intertek Terms & Conditions.
•  All significant incidents that could potentially result in a claim against the 
Group are immediately reported to compliance officers and logged in an 
incident database so that they can be properly managed. The Group 
General Counsel reports any significant claims to the Audit Committee. 
External legal counsel is appointed where appropriate.

•  Insurance liaison – seeking contractual protection from loss or insurance 

cover for loss where possible.

•  This risk remains stable compared with 2015.
•  Compliance personnel have been utilised to 

manage contract reviews and assist the wider 
legal framework.

•  Ongoing training and education in respect of 

contractual liabilities being assumed.

•  Annual Code of Ethics training and sign-off requirement.
•  Whistle-blowing programme, monitored by the Group Risk Committee, 

where staff are encouraged to report, without risk, any fraudulent or other 
activity likely to adversely affect the reputation of the Group.

•  Zero-tolerance policy with regard to any inappropriate behaviour by any 

individual employed by the Group, or acting on the Group’s behalf.

•  The Group employs local people in each country who are aware of local legal 
and regulatory requirements. There are also extensive internal compliance 
and audit systems to facilitate compliance. Expert advice is taken in areas 
where regulations are uncertain.

•  The Group continues to dedicate resources to ensure compliance with the 
UK Bribery Act and all other anti-bribery legislation, and internal policy.

•  This risk remains stable compared with 2015.
•  Ongoing annual confirmations ensure that staff 

verify compliance with the Code of Ethics.

•  Local compliance officers perform due diligence 
on sub-contractors that they have signed the 
Group’s Code.

•  During 2016, 287 (2015: 249) HR and non-

compliance issues were reported through the 
whistle-blowing hotline and other routes. All 
were investigated with 57 (2015: 51) 
substantiated and corrective action taken.

•  The Group has financial, management and systems controls in place to 
ensure that the Group’s assets are protected from major financial risks.

•  This risk remains stable compared with 2015.
•  'Doing Business the Right Way’ established  

•  Adherence to Authorities Cascade (which sets approval limits for  

as core principle within Intertek.

financial transactions).

•  Legal, financial and other due diligence on M&A and other investments.
•  A detailed system of financial reporting is in place to ensure that monthly 

financial results are thoroughly reviewed. The Group also operates a 
rigorous programme of internal audits and management reviews. 
Independent external auditors review the Group’s half year results 
and audit the Group’s annual financial statements.

•  Review and update of core mandatory controls 

for year-end compliance certification.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

39

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

FINANCIAL REVIEW

FINANCIAL HIGHLIGHTS 2016

+18.5% +8.8%
Revenue up to £2,567m

+19.3%
Dividend per share

+19.3% +10.4%
Adjusted operating profit 
up to £410m

+230%
Reported operating profit  
up to £369m

+19.2% +9.6%
Adjusted diluted EPS

+171%
Reported diluted EPS

£35m
Acquisitions

  Actual 

  Constant rates

£106m
Organic investment spend

 “ This year we delivered double-digit growth 
in operating profit at constant currency, 
benefiting from a significant contribution 
from acquisitions. Cash conversion was 
strong as the focus on working capital 
initiatives continued to deliver.”

Double-digit revenue growth and 
a focus on cost and operational 
efficiencies delivered margin 
accretion for the Group.

CONSOLIDATED INCOME STATEMENT COMMENTARY 
Revenue for the year was £2,567.0m, up 18.5% (up 8.8% at 
constant exchange rates), with organic revenue growth of 0.1% 
at constant exchange rates.

The Group’s adjusted operating profit was £409.7m, up 19.3% 
on the prior year (up 10.4% at constant exchange rates). The 
adjusted operating margin was 16.0% compared with 15.9% 
in the prior year.

The Products division delivered excellent results with all business 
lines contributing to performance. The Trade division delivered 
solid revenue growth. The Resources division continued to 
be impacted by the reduction in energy capital expenditure 
by our clients.

This resulted in the Group’s reported operating profit for the year 
being £369.5m (2015: reported operating loss £283.5m, which 
was impacted by the one-off impairment to the Industry Services 
business line in the Resources division).

NET FINANCING COSTS
The Group had an adjusted net financing cost of £22.4m 
(2015: £24.2m) in the year. This comprised £0.9m (2015: £1.0m) 
of finance income and £23.3m (2015: £25.2m) of finance 
expense. The total interest charge included £nil (2015: £nil) 
relating to Separately Disclosed Items.

TAX
The Group effective tax rate on adjusted profit before income 
tax was 25.3% (2015: 24.3%). The statutory tax charge, including 
the impact of SDIs, of £75.5m (2015: £39.3m), equates to an 
effective rate of 21.8% (2015: (12.8%)) and the cash tax on 
adjusted results is 24.3% (2015: 22.2%). The statutory tax 
charge, excluding the impact of SDIs, is £98.0m (2015: £77.5m).

EARNINGS PER SHARE
The Group delivered adjusted diluted earnings per share (‘EPS’) of 
167.7p (2015: 140.7p). Diluted EPS after SDIs was 156.8p (2015: 
diluted loss per share of 224.2p), and basic EPS was 158.5p 
(2015: basic loss per share of 224.2p).

40

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

DIVIDEND
The Board recommends a full year dividend of 62.4p per share, 
an increase of 19.3%. This recommendation reflects the Group’s 
earnings progression, strong financial position and the Board’s 
confidence in the Group’s structural growth drivers into the future.

The full year dividend of 62.4p represents a total cost of 
£100.7m or 37% of adjusted profit attributable to shareholders 
of the Group for 2016 (2015: £84.2m and 37%). The dividend  
is covered 2.7 times by earnings (2015: 2.7 times), based on 
adjusted diluted earnings per share divided by dividend per share.

RESULTS FOR THE YEAR

Key financials
Revenue
Adjusted Group operating profit
Adjusted diluted EPS
Statutory Group operating profit/(loss)
Statutory diluted EPS
Adjusted cash flow from operations
Dividend per share
Dividends paid in the year

2016
£m
2,567.0
409.7
167.7p
369.5
156.8p
565.3

62.4p
88.0

2015
£m
2,166.3
343.4
140.7p
(283.5)
(224.2)p
465.7

52.3p
80.7

FIVE YEAR PERFORMANCE

ADJUSTED DILUTED EPS1 (pence)

DIVIDEND PER SHARE3 (pence)

+9.4%CAGR2

+13.1%CAGR2

2016

2015

2014

2013

2012

2011

167.7

140.7

132.1

138.6

131.2

107.2

2016

2015

2014

2013

2012

2011

62.4

52.3

49.1

46.0

41.0

33.7

1.   Presentation of results: To provide readers with a clear and consistent presentation of the underlying operating performance of the Group’s business, the figures 

discussed in this review are presented before Separately Disclosed Items (see note 3 of the financial statements). A reconciliation between Adjusted and Reported 
performance measures is set out overleaf.

2.  CAGR represents the compound annual growth rate from 2011 to 2016. 
3.  Dividend per share for 2016 is based on the interim dividend paid of 19.4p (2015: 17.0p) plus the proposed final dividend of 43.0p (2015: 35.3p).

The underlying performance of the business, by division, is shown in the table below:

Products
Trade
Resources
Group total
Net financing costs
Adjusted profit before income tax
Income tax expense
Adjusted profit for the year
Adjusted diluted EPS

Notes
2
2
2

14

6

7

Revenue

Change at
actual rates
%
32.0
8.9
(0.4)
18.5

Change at
constant
rates
%
19.9
1.6
(8.0)
8.8

2016
£m
1,465.5
584.5
517.0
2,567.0

Adjusted operating profit

2016
£m
297.7
81.8
30.2
409.7
(22.4)
387.3
(98.0)
289.3
167.7p

Change at
actual rates
%
27.3
8.1
(10.9)
19.3
(7.4)
21.3
26.5
19.7
19.2

Change at
constant
rates
%
16.5
2.2
(15.2)
10.4

11.6

10.1
9.6

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

41

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

FINANCIAL REVIEW 
continued

PORTFOLIO ACTIVITIES
In March 2016, the Group announced a new divisional 
segmentation into Products, Trade and Resources, and also a new 
organisational management structure. The Group also announced 
its new 5x5 differentiated strategy for growth, with the aim to 
move the centre of gravity of the Company towards high-growth, 
high-margin areas in its industry.

The SDIs charge for 2016 comprises amortisation of acquisition 
intangibles £14.0m (2015: £21.4m); acquisition costs relating to 
successful, active or aborted acquisitions £2.8m (2015: £5.8m); 
£21.4m (2015: £6.7m) in relation to restructuring businesses and 
making redundancies currently underway; £2.0m (2015: £nil) 
relating to the loss on disposal of subsidiaries and associates;  
and material claims and settlements of £nil (2015: £3.6m).

2016 RECONCILIATION OF REPORTED TO ADJUSTED  
PERFORMANCE MEASURES

£m
Revenue
Operating profit
Operating margin (%)
Net Financing costs
Income tax expense
Profit for the year
Cash flow from 
operations
Basic EPS (p)
Diluted EPS (p)

Reported
2,567.0
369.5

14.4%
(22.4)
(75.5)
271.6

543.4
158.5p
156.8p

SDIs
–
40.2
1.6%
–
(22.5)
17.7

21.9
11.0p
10.9p

Adjusted
2,567.0
409.7
16.0%
(22.4)
(98.0)
289.3

565.3
169.5p
167.7p

In 2015, an impairment charge of £577.3m was incurred in 
relation to our Industry Services business line in the Resources 
division. In addition, an impairment of £12.1m of IT assets related 
to computer software was recorded in 2015.

2015 RECONCILIATION OF REPORTED TO ADJUSTED  
PERFORMANCE MEASURES

£m
Revenue
Operating (loss)/profit
Operating margin (%)
Net Financing costs
Income tax expense
(Loss)/profit for the year
Cash flow from 
operations
Basic EPS (p)
Diluted EPS (p)

Reported
2,166.3
(283.5)
(13.1)%
(24.2)
(39.3)
(347.0)

442.3
(224.2)p
(224.2)p

SDIs
–
626.9
29.0%
–
(38.2)
588.7

23.4
366.1p
364.9p

Adjusted
2,166.3
343.4
15.9%
(24.2)
(77.5)
241.7

465.7
141.9p
140.7p

Further information on Separately Disclosed Items is given in 
note 3 to the financial statements.

Of note, this included two strategic priorities relevant to  
the operational structure of the business. First, to operate a 
portfolio that delivers focused growth amongst the business 
lines, countries and services, including a strategic review of 
underperforming business units. Second, to deliver operational 
excellence in every operation to drive productivity, including 
re-engineering of unnecessary processes and layers.

During the year, the Group has implemented various fundamental 
restructuring activities, consistent with this new Company 
structure and 5x5 strategy, with a resulting charge of £21.4m in 
the year. These activities included site consolidations, closure of 
non-core business units, re-engineering of underperforming 
businesses and the delayering of management structures.  
These charges are included in the SDI section below.

SEPARATELY DISCLOSED ITEMS (‘SDIS')
A number of items are separately disclosed in the financial 
statements as exclusion of these items provides readers with a 
clear and consistent presentation of the underlying operating 
performance of the Group’s business. A reconciliation of the 
Reported to Adjusted measures is given below.

When applicable, these SDIs include amortisation of acquisition 
intangibles, impairment of goodwill and other assets, the profit or 
loss on disposals of businesses or other significant fixed assets, 
costs of acquiring and integrating acquisitions, the cost of any 
fundamental restructuring of a business, material claims and 
settlements, significant recycling of amounts from equity to  
the income statement and unrealised market gains/losses on 
financial assets/liabilities.

Adjusted operating profit excludes the amortisation of acquired 
intangible assets, primarily customer relationships, as we do not 
believe that the amortisation charge in the Income Statement 
provides useful information about the cash costs of running our 
business as these assets will be supported and maintained by the 
ongoing marketing and promotional expenditure, which is already 
reflected in operating costs. Amortisation of software, however, 
is included in adjusted operating profit as it is similar in nature to 
other capital expenditure. The costs of any restructuring are 
excluded from adjusted operating profit where they represent 
fundamental changes in individual operations around the Group 
as a result of the portfolio activities discussed above, and are 
not expected to recur in those operations. The profit and loss 
on disposals of businesses or other significant assets and the 
costs associated with successful, active or aborted acquisitions  
are excluded from adjusted operating profit in order to provide 
useful information regarding the underlying performance of the 
Group’s operations. 

42

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

KEY PERFORMANCE INDICATORS
The Group uses a variety of key performance indicators  
(‘KPIs’) to monitor the financial performance of the Group  
and operating divisions. The specific metrics are disclosed on  
pages 32 to 33.

The rate of return on invested capital (‘ROIC’) measures the 
efficiency of Group investments. This is a key measure to 
assess the efficiency of investment decisions and is also an 
important criterion in the decision-making process when 
projects are competing for limited funds.

Reported ROIC in 2016 of 21.7% reflects a full year of the PSI 
acquisition and the 2015 impairment charge and compares to 
20.0% in the prior year at constant exchange rates. ROIC in 
the 2015 Annual Report and Accounts of 16.9% was stated 
excluding the impact of the PSI acquisition on 23 November 
2015 and excluding the impairment in order to be comparable 
to 2014.

ACQUISITIONS AND INVESTMENT
The Group strategy is to invest both organically and by 
acquiring or investing in complementary businesses, enabling  
it to take advantage of the strong long-term structural growth 
drivers in the quality industry and continually offer the latest 
technologies and services in the locations demanded by clients.

Acquisitions and investments
The Group completed three (2015: four) acquisitions and 
investments in the year with cash consideration of £34.8m,  
net of cash acquired of £0.7m.

In January 2016, the Group acquired the Food Institute Trust 
– Italia SRL (‘FIT-Italia’), an Italian-based business providing food 
quality and safety services to the retail and agricultural sectors.

In October 2016, the Group acquired EWA-Canada Ltd (‘EWA’), 
a leading provider of cyber security and assurance services to  
a broad range of industries. Its service portfolio includes IT 
network security solutions for network carriers, product 
security evaluations according to the Common Criteria 
standard, network security evaluations, as well as certain 
consulting services.

In November 2016, the Group entered into an agreement with 
the shareholders of Laboratorios ABC Química Investigación y 
Análisis S.A. de C.V. (‘ABC Analitic’) to form an environmental 
and food services Joint Venture in Mexico, which will operate 
as ‘Intertek+ ABC Analitic’.

These acquisitions and investments provide valuable 
additional service lines and new geographic locations for 
the Group, and will help drive profitable revenue growth.

Organic investment
The Group also invested £105.5m (2015: £112.2m) organically 
in laboratory expansions, new technologies and equipment 
and other facilities. This investment represented 4.1% of 
revenue (2015: 5.2%).

CASH FLOW AND NET DEBT
Cash flow
The Group relies on a combination of debt and internal cash 
resources to fund its investment plans. One of the key metrics  
for measuring the ability of the business to generate cash is cash 
flow from operations. Due to the cash payments associated with 
the SDIs, and to provide a complete picture of the underlying 
performance of the Group, adjusted cash flow from operations  
is shown below to illustrate the cash generated by the Group:

Cash flow from 
operations
Add back: cash flow 
relating to SDIs
Adjusted cash flow from 
operations
Add back: special 
contributions to pension 
schemes
Cash flow for cash 
conversion
Cash conversion %

2016
£m

2015
£m

Change
%

543.4

442.3

22.9%

21.9

23.4

565.3

465.7

21.4%

2.8

2.8

568.1
138.7%

468.5
136.4%

21.3%
230bps

The components of free cash flow are summarised below:

2016
£m
409.7

2015
£m
343.4

Free cash flow
Adjusted operating profit
Add back: depreciation and 
amortisation
Movement in working capital  
and provisions
26.8
Net capital expenditure
(110.9)
Other*
(109.3)
235.2
Free cash flow
*  Other includes exceptionals, special contributions to pension schemes, interest 

52.4
(102.5)
(131.0)
318.1

89.5

85.2

paid/received, tax and non-cash items.

FIVE YEAR TREND – ADJUSTED CASH FLOW FROM 
OPERATIONS (£m)

+12.4% CAGR1

2016

2015

2014

2013

2012

2011

565.3

465.7

403.7

394.1

345.4

314.8

1.  CAGR represents the compound annual growth rate from 2011 to 2016.

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43

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

FINANCIAL REVIEW 
continued

FOREIGN CURRENCY MOVEMENTS
The Group transacts in over 80 currencies across more than 
100 countries, and revenue and profit are impacted by currency 
fluctuations. However, the diversification of the Group’s revenue 
base provides a partial dilution to this exposure.

At constant exchange rates, revenue grew 8.8% (actual 
exchange rates 18.5%) and adjusted operating profit grew 
10.4% (actual exchange rates 19.3%).

The exchange rates used to translate the statement of financial 
position and the income statement into sterling for the five most 
material currencies used in the Group are shown below:

Value of £1
US dollar
Euro
Chinese renminbi
Hong Kong dollar
Australian dollar

Statement of 
financial
position rates

Income
statement rates

2016
1.22
1.17
8.51
9.49
1.70

2015
1.48
1.36
9.61
11.48
2.03

2016
1.35
1.23
8.98
10.52
1.83

2015
1.53
1.38
9.62
11.87
2.04

SIGNIFICANT ACCOUNTING POLICIES
The consolidated financial statements are prepared in accordance 
with IFRS as adopted by the EU. Details of the Group’s significant 
accounting policies are shown in note 1 to the financial statements.

Edward Leigh
Chief Financial Officer

Net debt
Net debt has decreased from £775.4m at 31 December 2015 
to £743.7m at 31 December 2016.

In the year, the Group drew on facilities it had in place at 
31 December 2015. During the year US$60m of its existing 
bilateral term loan facility and US$75m of Senior Notes were 
repaid. The Group has a well-balanced loan portfolio with a 
maturity profile as shown below, to enable the funding of 
future growth opportunities.

BORROWINGS BY MATURITY PROFILE

38%

Less than two years

Two to five years

Over five years

19%

43%

Under existing facilities the Group has available debt headroom 
of £412m at 31 December 2016. The components of net debt 
at 31 December 2016 are outlined below:

1 January
2016
£m
116.0
(891.4)
(775.4)

Cash flow
£m
(6.3)
169.7
163.4

Exchange
adjustments
£m
49.1
(180.8)
(131.7)

31 December
2016
£m
158.8
(902.5)
(743.7)

Cash
Borrowings
Total net debt

To ensure the Group is not exposed to income statement 
volatility in relation to foreign currency translation on its debt, 
the Group ensures that any foreign currency borrowings are 
matched to the value of its overseas assets in that currency 
(an ‘effective’ hedge).

The Group borrows primarily in US dollars and any currency 
translation exposures on the borrowings are offset by the 
currency translation on the US dollar and US dollar-related 
overseas assets of the Group. The composition of the Group’s 
gross borrowings in 2016, analysed by currency is as follows:

BORROWINGS BY CURRENCY

5%

9%

2%

84%

USD

Euro

GBP

CAD

44

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STATEMENTS

OTHER 
INFORMATION

SUSTAINABILITY AND CSR

IN THIS SECTION

46  Our business

 How our Total Quality value proposition means we are 
making a positive contribution to society and the planet.

47 Our people

 Our commitment to energising, inspiring and engaging 
and the well-being of our people.

50  Our environment 

 Our impacts on the environment and taking action  
to reduce them.

51  Our communities 

Engaging and partnering with the local communities  
in which we operate.

I am proud to report that following an external review 
in December 2016, Intertek, for the first time, became a 
constituent of the FTSE4GOOD Index. Inclusion within the  
index recognises the progress we have made in our internal  
and external sustainability activities, as well as in our Group 
reporting on sustainability. 

During the year Intertek also formed a Joint Venture with ABC 
Analitic in Mexico, creating the market leader in the provision of 
Environmental testing services in the country, focused on the 
prevention and control of water pollution, further expanding  
our sustainability offering to our customers. 

Across our business, our people provide Assurance, Testing, 
Inspection and Certification ('ATIC') services which assist our 
customers in mitigating the environmental impacts of their 
products, processes and operations, and in 2016, social and 
environmental assessments of entire supply chains were also a 
key area of focus for our customers. Our people are passionate 
about their work and are proud to be involved in activities which 
generate a positive impact for society and the environment.

We are focused on ensuring that our strategy and culture 
provides our people with the right platform to grow and develop 
their careers, but also allows them to be involved in activities 
which are socially responsible and enables them to engage  
with the communities in which they live and work. 

This report describes Intertek’s sustainability performance for 
2016 and highlights some of the work we are doing to help our 
customers, partner with our local communities and reduce our 
own ecological footprint.

 “  Our people are passionate about their work 
and are proud to be involved in activities 
that generate a positive impact for society 
and the environment.”

André Lacroix
Chief Executive Officer

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45

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

SUSTAINABILITY AND CSR
continued

OUR BUSINESS

Our ATIC services cover almost every industry, from textiles, 
toys and electronics, to building, heating, pharmaceuticals, 
petroleum products, food, and cargo inspection. Our clients 
trust us to ensure the quality and safety of their products, 
assets and processes, to protect their brands and gain 
competitive advantage. 

We work globally with our clients to improve the social, ethical, 
safety and environmental impacts of their services, supply chains 
and products that are used by their customers every day. 
Through the provision of our ATIC service, our vision is to become 
the world's most trusted partner for quality assurance. This gives 
rise to improving our customers’ performance and helping them 
to operate sustainably, overcoming market constraints, improving 
processes, reducing risk and supporting their ability to operate 
effectively and act responsibly. Here are some examples of the 
work that we have done for our customers:

UNDERSTANDING MICROPLASTICS IN THE RIVER RHINE 
Intertek has completed a study supporting researchers from the 
University of Basel to evaluate plastic debris in the River Rhine. 
The study, which was recently published in the journal, Scientific 
Reports, represents the first scientific study of microplastics over 
the length of a major river. Tiny plastic particles, smaller than five 
millimetres, known as microplastics, are found in almost all rivers, 
lakes and oceans. They can result from fragmentation of plastic 
waste, textile fibres or occur as intermediate products in plastic 
production or as small pellets used in personal care products.

The University of Basel researchers collected many samples  
from the Rhine and partnered with Intertek’s Basel laboratory  
to understand the type and concentration of microplastics 
found. Intertek’s polymer testing experts developed a process 
which would enable the handling and grouping of the thousands 
of particles which make up the samples in a manageable way and 
then investigated the many plastic particles using a technique 
called infra-red spectroscopy.

This information has given a first insight into the origin and 
former use of the plastics debris which, in turn, could help  
to reduce the levels of microplastics and prevent harm to the 
aquatic biodiversity of the River Rhine. The results revealed 
that these microplastics have originated from a wide range of 
applications such as packaging, personal care products, office 
equipment, vehicle construction and numerous others. We plan 
to continue our collaboration with the University of Basel and 
to support further characterisation of microplastics and 
their origins.

SAFE HYDROGEN REFUELLING STATIONS IN THE US
Intertek has worked with Powertech, Sandia National 
Laboratories and The National Renewable Energy Laboratory 
to launch a new method of safety and performance testing  
and certification of hydrogen fuelling stations in the US. The 
Hydrogen Station equipment performance ('HyStEP') device 
which is in a mobile unit attached to the back of a vehicle was  
so innovative that no standards adequately addressed the safety 
hazards it potentially created. This new method of testing is more 
efficient than previous methods where individual automotive 
manufacturers conducted their own testing to certify the  
safety and performance of hydrogen fuelling stations.

To bring the new testing and certifying method to the market, 
Intertek facilitated a process known as a Failure Mode, Effects, 
and Criticality Analysis ('FMECA') on each HyStEP device. The 
purpose of the FMECA is to analyse and assess potential failures 
within a process or device for safety hazards and performance, 
and the causes and effects of those failures and levels of 
performance. After which, it identifies what actions could  
be taken to eliminate or reduce the chance of each failure 
occurring and performance being improved. 

Initially, the HyStEP device has been used for certifying fuelling 
stations in California, which currently has the most hydrogen 
fuelling stations of any state in the US. Construction is expected 
to begin on additional stations in 2017. Intertek is uniquely placed 
to harness the opportunities for safety and performance testing 
and certification in the alternative fuels industry in the  
US market.

WATER QUALITY COMPLIANCE AROUND THE WELSH 
COAST
Intertek has led the modelling and compliance for Welsh Water’s 
largest ever scientific coastal investigation, an £8m project 
across 49 coastal sites around Wales and has also provided 
numerous innovative techniques and a state-of-the-art 
assessment methodology. 

Intertek Energy & Water is working with the Dwr Cymru Welsh 
Water ('DCWW') Capital Delivery Alliance supporting an extensive 
field data collection programme designed to ensure that data are 
suitable for model calibration and compliance investigation. This 
data will be combined with outputs from sewerage network 
models to feed into Intertek’s state-of-the-art compliance 
assessment systems. 

We have been working continuously with DCWW for 15 years and 
have built an extensive knowledge of the physical processes of 
coastal waters, estuaries, river catchments and reservoirs. This 
work is a valuable step in extending our understanding of water 
quality issues and building on previous solutions in order to meet 
the latest regulatory targets.

46

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OVERVIEW

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REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

RESPONSIBLE INVESTMENT
Delivering sustainable returns is a key enabler of our 5x5 strategy 
for growth and incorporates Responsible Investment ('RI'). 
At Intertek, RI includes the evaluation of Environmental, Social 
& Corporate Governance ('ESG') risks as part of the investment 
process. ESG due diligence forms a key part of our acquisition 
review process as well as when assessing capital expenditure 
decisions on new and innovative ATIC services. We ensure  
that we have identified potential ESG risks, and have in place 
corresponding mitigation plans and remedies. Our investment 
process, in line with our overall Group strategy, ensures that  
we maintain the right balance between performance  
and sustainability.

A further example of our focus on RI for our stakeholders is the 
Joint Venture formed with ABC Analitic in Mexico, which expands 
our sustainability offering to our customers, for more details see 
page 29. 

STEWARDSHIP AND GOVERNANCE
At Intertek, the Board of Directors oversees and has the 
responsibility for setting the Group’s strategy and performance 
and risk management (see pages 56 to 64). The Board 
acknowledges the importance of diversity in the boardroom as  
a key component of good governance. As at 31 December 2016, 
the Board’s composition was 33% female and 67% male and for 
the senior leadership group (502 people at the end of 2016), 25% 
female and 75% male. To read more about our Board diversity see 
page 57. 

Sustainability and CSR are integrated into Intertek through 
policy distribution and through our Code of Ethics framework. Our 
operations and support functions are responsible for identifying 
and evaluating risks applicable to their areas of the business and 
the design and operation of suitable internal controls (see 
‘Principal risks and uncertainties’ on pages 34 to 39). The Board 
has overall accountability for Intertek’s sustainability and CSR, 
and the Group-wide strategy and implementation are the 
responsibility of the Senior Vice-President, Global Customer 
Service and ATIC Operational Excellence.

OUR PEOPLE 

Our 42,452 people at Intertek work globally for our customers  
on a daily basis, driving the performance of our business to be the 
world’s most trusted partner for quality assurance. To get there, our 
5x5 strategy energises our people to take Intertek to new heights, 
deliver our customer promise and to live our own values. We want to 
foster a company culture where our people are recognised for being 
inspired to find innovative ways to continually develop our business 
and are engaged in what we do for our customers. How we give our 
people opportunities, how we integrate our people into our mission 
and values, and how we engage and inspire our people to deliver our 
mission across our global business in a way that our stakeholders 
expect, are at the heart of our business. 

ENERGISING, INSPIRING, AND ENGAGING  
TALENTED PEOPLE 
In 2016, we have launched our 10x recognition awards 
programme to celebrate the success of our people who have been 
energised and inspired to live our values and deliver our customer 
promise. The programme recognises the individual contributions 
that our people have made to power our 5x5 strategy throughout 
our global business. The Executive Management Team collectively 
select and award individuals to celebrate their contributions made 
for exceptional performance.

At Intertek, we are proud to be an Equal Opportunities Employer 
and all qualified applicants are considered for employment 
regardless of gender, ethnicity, religion, age, and other protected 
characteristics. We believe that this is an important element of 
attracting talented people to engage them from the beginning. 
We reach out to prospective employees in a variety of ways, 
depending on location and role, in compliance with local 
regulations for fair recruitment practices and equal opportunities. 
We post vacancies via our website (www.intertek.com/careers) 
and employ different ways of sourcing talented people, such as 
recruitment agencies, social media, printed advertisements, 
employee referrals, professional bodies and associations, schools, 
colleges and universities. In order to offer people career growth 
and progression within the Group, where possible, we fill 
vacancies from within the Company first. 

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REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

SUSTAINABILITY AND CSR
continued

INCLUSION AND DIVERSITY
To live our values and be a global family that is inclusive and 
values diversity, we apply all employment policies and practices, 
including recruitment, promotion, reward, working conditions,  
and performance management related policies, in a way that is 
informed, fair and objective. Our inclusion and diversity policy 
acts to eliminate discrimination so that our employees are 
treated fairly, feel respected and included in our workplaces.  
We are committed to maintaining the highest standards of 
fairness, respect and safety and adhere to the principles of the 
UN Convention on Human Rights and the International Labour 
Organization’s core conventions.

MALE:FEMALE BY REGION

8,128

3,646

11,351 8,735

7,240

3,352

Male

Female

11,774
Americas

20,086
Asia

10,592
EMEA (inc. Central)

At 31 December 2016 Intertek employed 42,452 people, 
an increase of 2.5% over the previous year.

INTERTEK TOTAL WORKFORCE BY GENDER

37%

63%

Male

Female

Intertek’s gender diversity reflects the industries and 
qualification profiles typical of individuals working in the 
countries and business lines in which we operate. 

REVENUE AND HEADCOUNT
2,054
2,093
34,882
38,407

2,184
36,864

2,166
41,434

2,567
42,452

Revenue (£)

Headcount

Total number of Intertek employees over the last five years in 
relation to revenue shows continuing growth in employment 
and careers.

INVESTING IN THE GROWTH OF OUR PEOPLE 
To seize the exciting growth opportunities of our Total Quality 
value proposition we invest in the growth of our people. We want 
to provide the potential leaders of Intertek with skills to grow our 
business, to hire, inspire, engage and retain the best people to 
power our 5x5 strategy. We want our people to grow by learning 
new skills to help them advance their careers and deliver our 
customer promise. Our talent mapping process is critical to the 
future success of our organisation to deliver our strategy and 
foster our passionate culture and our values throughout Intertek.

PROFESSIONAL CONDUCT
Intertek has the vision of becoming the world’s most trusted 
partner for quality assurance. To achieve this, we work tirelessly  
to ensure the work that we do in many markets across the world is 
protected against risks by ensuring compliance with local, national 
and international laws. Maintaining the trust and confidence of our 
customers by assuring the validity and accuracy of reports and 
certificates that we deliver through our ATIC services is a top 
priority for us.

Intertek is committed to improving its culture of upholding the 
highest standards of integrity and professional ethics. All issues 
relevant to our Code of Ethics can be raised and discussed openly 
and we operate a strict integrity policy of zero-tolerance regarding 
breaches of our compliance policy. To support this policy in action, 
all people working for or on behalf of Intertek are required to  
sign our Code of Ethics upon joining the Company or before 
commencing work on our behalf, confirming acceptance of the 
high standards expected of them in all business dealings. The 
Code sets clear expectations that people working for our 
business must act with integrity and in an open, honest, ethical 
and socially responsible manner. Intertek employees or people 
acting on Intertek's behalf are responsible for applying the Code 
in their own job role, their part of the business and location.  
To support their continual understanding, they are required  
to complete our comprehensive online Code of Ethics training  
course annually.

To empower the people who work for Intertek to act, we  
have a well-publicised hotline for all employees, contractors  
and others representing Intertek, enabling them to confidentially 
report suspected misconduct or breaches of the Code. Our whistle-
blowing hotline is run by an independent, external provider, it is 
multi-language and accessible to all employees 24 hours a day 
either by phone or by email. Those concerned are encouraged  
to report any non-compliance, integrity or ethical concerns  
using the hotline. Posters are present in all our sites.

2012

2013

2014

2015

2016

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If a report is made to the hotline, it is followed up by Intertek's 
Compliance officers. All reports are investigated and, where 
required, are escalated immediately, provided there is no conflict  
of interest, to the Ethics & Compliance Committee which is chaired 
by our Group CEO and also includes our Group Legal Counsel, SVP 
Global Customer Service & ATIC Operational Excellence and EVP 
Human Resources. This ensures effective resolution both of 
individual issues and any systemic or process improvements  
which can be made to address them. 

During 2016, 163 reports of non-compliance with our Code  
of Ethics were made to our hotline. Of those reports, 47 were 
substantiated and required remedial action. Of those 
substantiated claims: 

•  there were no substantiated grievances relating to human 

rights, labour practices or societal impact breaches;

•  there were two environmental incidents;

•  there were no reported violations of the rights of indigenous 

people; and

•  there were no cases of discrimination.

MODERN SLAVERY
As a global provider of quality solutions, including supply chain 
assurance and modern slavery audits, for its clients, Intertek is 
committed to preventing slavery and human trafficking in its own 
corporate activities and to ensuring that its own supply chain is 
free from modern slavery. 

The Group analyses its supply chain on an ongoing basis as part 
of its risk, compliance and ethics framework. We have corporate 
policies and governance processes to support our efforts to 
address the issues covered by the Modern Slavery Act 2015, 
including: the Code of Ethics (with regular refresher training for  
all employees); a confidential and external hotline on which  
issues can be reported; a labour and human rights policy;  
and clear recruitment policies aimed at fair recruitment and 
treatment of employees. 

Furthermore, to demonstrate our commitment to continued 
improvements and achieving an industry-leading standard in this 
area, we will work to put in place enhanced policies, procedures 
and due diligence processes for suppliers which are aimed more 
specifically at evaluating the risk of, and preventing, modern 
slavery issues. 

HEALTH & SAFETY
Managing the health, safety and welfare of our people, clients and 
third parties connected with the business, is a top priority for us  
at Intertek. Intertek is committed to the continuous review and 
improvement of its health and safety performance and works 
towards achieving zero incidents. 

As a key element of our commitment to health and safety this 
year we have launched our ‘Speak up for Safety’ campaign across 
the whole of Intertek. One of our key goals is to ensure that our 
colleagues are fully engaged in creating a safe working environment. 

Our employees have signed the ‘Speak up for Safety’ pledge to 
demonstrate their commitment to lead by example and look out  
for the safety of co-workers, customers, and the community. It  
also represents the commitment to working safely and bringing  
a positive attitude to ensuring that best safety practices are 
followed and concerns are voiced. Our people are able to report  
all incidents quickly in a standardised way on our Group intranet. 

From left to right: Ryan Parks, Ramzi Amawi and Nimer Al-Hafi sign the ‘Speak up 
for Safety’ pledge at the Plano, Texas town hall.

During 2016 we achieved a 21% reduction in lost time injuries and 
an 8% reduction in medical treatment injuries.

2016
0
 0.25

2015
0
0.18

Occupational fatalities
Lost time injuries rate*
Medical treatment  
injuries rate*
*  Rates refer to the number of lost time injuries and medical treatment injuries 

0.35

0.56

2014
1
0.25

0.34

occurring per 200,000 hours worked.

We go to great lengths to train all of our employees on health  
and safety matters, including emergency response procedures and 
intervention and reporting of accidents, incidents and near misses, 
during on-boarding. Where relevant, all employees and contractors 
are provided with personal protection equipment when performing 
work for the Company.

To ensure that each Intertek location is able to operate safely, 
there is a dedicated fire warden, first-aider and health and safety 
representative at each Intertek location. These representatives  
are empowered to not only investigate incidents and implement 
preventive and corrective actions, but also to disseminate safety 
information through training and continual improvement 
programmes to target specific areas of concern that  
are identified.

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REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

SUSTAINABILITY AND CSR
continued

ENVIRONMENTAL MANAGEMENT SYSTEMS
Our environmental management systems are geared towards 
minimising our impacts on the environment. We carefully plan 
what we are going to do, checking throughout the year how  
we are impacting the environment to ensure that we are acting 
responsibly. Here are some examples of the good work that we 
have done in 2016:

•  At our site in Mexico City we have implemented a water recycling 
system. This supports the water needs of our textile laboratory 
which washes clothing as a part of the testing process. The 
system reduces our consumption of fresh water, thereby 
reducing our demand on local water supplies. 

•  This year, across 76 sites in the United States, we have launched 
a programme to improve our management of non-hazardous 
waste. The programme focuses on connecting our sites to local 
opportunities for minimising how much waste we send to 
landfill and to increase recycling. We have implemented new 
performance metrics so that each site can utilise the waste 
programme offerings at the local level. 

At Intertek, to minimise the risk of harmful and hazardous 
substances impacting the environment and harming people and 
ecosystems, we operate strict controls to manage the handling, 
storage and disposal of harmful and hazardous substances. 
Intertek employees are fully trained in the safe handling of such 
substances and are provided with appropriate equipment and 
clothing to protect themselves and reduce the risk to the 
environment. A key element of continuous improvement is the 
reporting of incidents which all employees are trained to do.

OUR ENVIRONMENT

At Intertek, we aim to minimise the impact of our operations  
on the environment by understanding and mitigating against  
our material impacts. In doing so, we can target where we take 
action and we do this through reducing energy consumption in  
our buildings and facilities, utilising renewable sources of energy, 
implementing ‘green’ waste management practices, efficient 
water management, minimising business travel, carbon offsetting 
and operating quality management systems. To support  
this effort, our environmental and climate change policy is 
implemented through country management to ensure  
compliance with local guidelines and regulations.

For 2016, Intertek’s electricity consumption was reported to be 
227,534 MWh (5.55 MWh per employee) and gas consumption  
was reported to be 70,556 MWh (1.72 MWh per employee). Our 
Greenhouse Gas ('GHG') emissions accounting system has been 
implemented using the guidelines of the GHG protocol and  
DEFRA. In this report, we are reporting for the annual period  
from 1 October 2015 to 30 September 2016. The corresponding 
average number of employees for this time period was 40,983. 

CO2e1 emissions from activities for which Intertek is responsible 
include: 

Scope 1

Scope 2 
Outside of scope
Total emissions

the combustion of fuel
operation of facilities
purchase of electricity, 
heat or steam 

Intensity ratios
2016
2015
2014
1.  CO2e – Carbon dioxide equivalent. 

GHG 
Emissions
(tonnes of 
CO2e)1
58,283 
13,813 

126,069 
679 
198,844

CO2e per
employee
4.85
4.86
5.29

To ensure full completeness of the business’s GHG emissions 
globally across our whole business, actual data was compiled for 
all the major operating countries. Where necessary, to cover some 
sites that were not able to provide actual data, some figures were 
extrapolated. Extrapolation was based on equivalent activity data 
figures, i.e. electricity and gas consumption, of one employee and 
then multiplied by the actual number of people at sites. This was 
not the case for minor contributions such as fugitive emissions. 
Where sites provided data covering only part of the year these 
figures were extrapolated linearly to cover the full year.

50

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OVERVIEW

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REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

AMERICAS
Intertek employees in Grand Rapids donated supplies to a local 
school to help disadvantaged children. The donations came in the 
form of rucksacks filled with items such as notebooks, markers, 
pens and folders to ensure that they started the school year with 
everything they needed to help them learn.

In the wake of hurricane Matthew, Intertek employees in 
Arlington Heights, USA, packed 1,700 meals to send to Haiti. 
Working with charitable organisations, this was an initiative that 
contributed to tackling the risk of hunger in the aftermath of a 
natural disaster. 

In Mexico and Central America, executives assembled and tested 
wheelchairs for children with disabilities. The finished wheelchairs 
were presented to the children as a part of the regional annual 
management conference. 

The Strategic Report was approved by the Board on 
6 March 2017.

By order of the Board

André Lacroix
Chief Executive Officer

Global Reporting Initiative (GRI) G4 guidelines provide a 
recommended framework and indicators for reporting. A table 
outlining the GRI standard disclosures is provided on our corporate 
website at www.intertek.com/about/corporate-responsibility/.  
All data used for performance indicators is representative of  
the GRI Guidelines.

OUR COMMUNITIES

We are committed to the cultural values and the relationships 
that we share with the communities in which we operate. 
Fostering good relationships supports our standing in the 
community and our business. Here, we have selected some 
examples from across Intertek of how we have engaged 
with our local communities during 2016: 

EMEA
Intertek has shown its continued commitment to promoting 
Science, Technology, Engineering and Mathematics careers for 
the fifth year running. This year, we have sponsored and judged 
on the panel of the Aberdeen Schools' Science Fair in the UK. 

In France, Intertek employees took part in ‘La Parisienne’ charity 
race to join the race against breast cancer. The race course saw 
participants run 6.7km through the streets of Paris.

Intertek volunteered to support the Humedica project 'Geschenk 
mit Herz' to certify Christmas parcels going to disadvantaged 
children in Germany. Every donated parcel had its contents 
checked to remove unsuitable gifts, such as breakable items 
or toy weapons and to ensure that each child received gifts 
appropriate for their age and gender.

APAC
As a part of the 'Swachh Bharat Abhiyan’ Initiative, a government-
led initiative, Intertek India’s ‘Hygiene and Sanitation Improvement 
Project' launched in 2015 was completed in 2016. This year, 
Intertek has funded and been part of the construction of drainage, 
sewage and road systems around the Intertek India Delhi office. 
Intertek has also worked with local volunteers to clean streets  
as a part of the project. 

In Bangladesh, Intertek employees travelled to areas most 
affected by the seasonal flooding to support the relief effort.  
We distributed food, drinking water, money and other essential 
items to support around 255 families affected by the floods.

Intertek volunteers in Indonesia went to Bagan Lalang Beach 
near Kuala Lumpur to pick up litter. This activity supports local 
biodiversity and makes the beach a better place to visit for the 
local community.

In Hong Kong, Intertek volunteers visited elderly people who live 
alone during the Mid-Autumn Festival. We delivered festive food 
and supplies to help elderly people in poverty during a time when 
people come together in the community. 

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

51

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OTHER 
INFORMATION

CHAIRMAN’S STATEMENT

Over the past 12 months, much has been achieved. We have 
continued to pursue the strategy outlined by André Lacroix last 
March that established the mission, purpose and vision of Intertek 
and the values that underpin this strategy. 

We have redefined our value proposition shifting our focus to 
Total Quality Assurance solutions that provide our customers 
with Assurance, Testing, Inspection and Certification services 
that deliver more than assuring quality of components, products 
and assets to now look at processes and systems. This enables 
ever more complex supply chains to operate safely by monitoring, 
assessing and managing risk in this rapidly changing world. 

2016 PERFORMANCE 
I am pleased to report another year of strong progress. The Group 
delivered revenue of £2,567m, an increase of 8.8% at constant 
exchange rates over the prior year benefiting from the 12 month 
contribution of recent acquisitions. Our Products and Trade 
businesses delivered good organic growth of 5.5% and 1.3% 
respectively at constant exchange rates, while as expected 
trading conditions in the Resources sector remained challenging. 
Organic revenue growth at constant exchange rates was 0.1%.

" As a global leader in the attractive 
Quality Assurance industry, Intertek 
is well positioned to seize significant 
growth opportunities that will deliver 
value for shareholders."

Sir David Reid
Chairman

52

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

Adjusted operating profit was up 10.4% at constant exchange 
rates to £409.7m and we improved our adjusted operating margin 
to 16.0%. On an underlying basis, adjusted diluted earnings per 
share were 167.7p, up 19.2%. Return on invested capital was 21.7%.

Intertek has a progressive dividend policy and seeks to grow 
the dividend each year in a sustainable way while maintaining 
a minimum dividend cover of 2.5 times earnings. On 14 October 
2016, we paid an interim dividend of 19.4p per share (2015: 
17.0p). At the Annual General Meeting, the Board will propose 
a final dividend of 43.0p per share, which will make a full year 
dividend of 62.4p per share (2015: 52.3p), an increase of 19.3%.

This final dividend will be paid on 2 June 2017 for those 
shareholders on the register on 19 May 2017. During 2016, 
the share price increased from £27.77 to £34.81, and total 
shareholder return was 27.3%.

CASH FLOW AND INVESTMENT
The Group’s focus on strong cash generation continued in 2016, 
with adjusted cash flow from operations increasing by 21.4% to 
£565m. Cash conversion improved to 139% (2015: 136%).

Capital investment is a key capital allocation priority ensuring 
that Intertek is well placed for future growth. Investment in new 
laboratories and equipment in the year was £106m, equivalent 
to 4.1% of total revenue (2015: £112m, 5.2%). 

Net debt at the year end was £744m, a decrease of 4.1% on the 
prior year. This has driven a net debt to EBITDA ratio of 1.5 times 
in 2016, an improvement on prior year.

ACQUISITIONS AND INVESTMENTS
We continue to focus on strengthening our portfolio of global 
and local businesses in growth areas. 

In 2016, Intertek completed three acquisitions and investments: 
FIT-Italia, an Italian company specialising in providing assurance 
services to the retail and agricultural sectors through food quality 
and safety assessments; EWA-Canada, a leading cyber security 
assurance solutions business that strengthens our Internet of 
Things proposition; and a Joint Venture with ABC Analitic, which 
establishes Intertek as the environmental quality assurance 
market leader in Mexico. The total spend on acquisitions and 
investments in 2016 was £34.8m, net of cash acquired.

OVERVIEW

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FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

More detail can be found in the Sustainability and CSR Report on 
pages 45 to 51.

CULTURE, VALUES AND ETHICS 
Values are at the core of Intertek. The way we live these values 
and our behaviours are even more important; doing the right 
thing is integral to our people and our business. We strive to deal 
with our business partners with integrity and respect and treat 
them as we would hope and expect to be treated ourselves. We 
have robust ethical policies and control procedures which help us 
ensure that good business ethics are embedded across the 
Group. This is key to our success.

Our decentralised structure encourages fast decision making at 
the local level by people who really understand their customers’ 
needs and can provide great service. We rely on the quality of our 
employees around the globe to deliver our strategy for growth.  
It is their innovation, entrepreneurial spirit, passion and 
commitment that drives our progress. On behalf of the Board, 
I would like to thank all of our employees for their continued 
dedication and diligence. 

LOOKING AHEAD
Structural changes in sourcing and distribution have made  
supply chain operations more complex for our customers. The 
fundamental strengths of our high-quality business model are 
therefore critical in a world that demands greater quality 
assurance and gives me confidence that we will continue 
to create long-term value for our shareholders.

Sir David Reid
Chairman

Our strong financial position means that we continue to have 
the flexibility to consider strategic acquisition opportunities 
that bring complementary services to our portfolio and have 
the potential to increase shareholder value.

BOARD AND COMMITTEE CHANGES
One of my key roles is to constantly evaluate the balance of 
skills, experience, knowledge and independence of the Directors. 
The composition of the Board continued to evolve during 2016. 
Edward Astle retired at the AGM and I would like to thank Edward 
for his valuable contribution to Intertek since December 2009. 
You may be aware that, sadly, Mark Williams passed away in  
March 2016 after three years on the Board.

We welcomed Andrew Martin to the Board as a Non-Executive 
Director and a member of the Audit Committee on 25 May 2016. 
Andrew will take over as Chairman of the Audit Committee from 
Michael Wareing on 1 March 2017.

GOVERNANCE
As Chairman, I am committed to strong and effective corporate 
governance. This enables us to assess business performance and 
strategic progress as well as manage existing and emerging risks. 
To this end, during the year, we established a Risk Committee, 
separate from the Audit Committee, and reporting directly to 
the Chief Executive Officer. The work of the Board and its 
Committees is set out in the Corporate Governance Report  
on pages 56 to 87. 

Intertek continues to support diversity in all its forms across the 
organisation including the Board. While all Board appointments 
are made on merit, we firmly believe in the importance of diversity. 
Three of the nine Board members are female. The Board notes the 
recommendations of both the Hampton-Alexander Report and 
The Parker Review and is following through to ensure the Group 
takes the appropriate steps to champion ability and diversity 
across the business. 

CORPORATE RESPONSIBILITY
Foremost in our approach to corporate responsibility is a continual 
focus on sustainable business practices. Not only do we strive to 
ensure our own processes are sustainable and adhere to best 
practice, our role in helping our customers around the world 
improve the social, ethical and environmental impact of their 
products, processes, and supply chains, ensures quality, safety 
and the reputation of their business and brands.

Another key operating principal is health and safety and we have 
policies and processes in place to ensure staff welfare remains  
of utmost importance. Our aim is zero lost time accidents and  
to achieve this, we are committed to continuous review and 
improvement of our health and safety performance to help 
identify, assess, prioritise and mitigate risk.

Our employees’ cultural values and relationships with their local 
communities is important to them, our business and to our clients. 
Throughout the year, our colleagues have led awareness 
campaigns, volunteered, participated in fund-raising efforts 
and inspired young people. 

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REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

CHAIRMAN’S INTRODUCTION

DEAR SHAREHOLDER
In my capacity as Chairman of the Board, I am pleased to 
present the Corporate Governance Report for the year ended 
31 December 2016. The Board continues to take corporate 
governance very seriously and believes that good governance is 
key to the long-term success of the Group and we shall continue 
to pursue the ‘comply or explain’ approach. The Board remains 
committed to improving the governance framework and is well 
aware of the need to demonstrate to shareholders that the 
Company is properly governed in order to support the delivery 
of our strategic and business goals.

COMPLIANCE WITH THE 2014 UK CORPORATE 
GOVERNANCE CODE (THE ‘CODE’)
The Company is subject to the principles and provisions of the 
Code, which is published by the UK Financial Reporting Council 
(‘FRC’). To demonstrate the Board’s proactive approach to 
corporate governance, the Company has sought to apply the 
latest update of the Code, released in April 2016 (together 'the 
Codes'), in advance of its formal application to our reporting year. 
A copy of the Codes are available at www.frc.org.uk.

I am pleased to report that throughout the year ended 
31 December 2016, the Company has applied the main and 
supporting principles, and also complied with the provisions,  
of the Codes, except for provision D.2.1. for the period 6 March  
to 20 April 2016. Following the sudden death of Mark Williams  
on 6 March 2016, the Remuneration Committee consisted of two 
independent Non-Executive Directors ('NED'). The Nomination 
Committee and the Board evaluated the composition of the 
Remuneration Committee and Michael Wareing was subsequently 
appointed as a member on 20 April 2016. During this brief time  
no meetings were held and no decisions were taken by the 
Remuneration Committee. Following Michael Wareing’s 
appointment to the Remuneration Committee, the Company  
once again complied fully with the Codes for the rest of the year.

CULTURE
We believe that boards should give sufficient time not only to 
managing performance and results, but also to understanding the 
culture and values that underpin the Company. During the year, 
the CEO and his Executive Team spent considerable time and 
energy on embedding Intertek’s values within the organisation, 
and reinforcing the levels of communication and behaviour that 
are expected of everyone to strengthen accountability and 
reduce complexity. More detail can be found in the Strategic 
report on pages 12 and 13.

IN THIS SECTION

54 Chairman’s introduction

56 Corporate Governance

56 Leadership

57  Effectiveness

58 Board of Directors 

62 Accountability 

64 Relationship with Shareholders 

COMMITTEE REPORTS: 

65 Remuneration report 

81 Audit Committee

86 Nomination Committee

88 Other statutory information 

91 Statement of Directors’ responsibilities 

“ We continually strive to have high 
standards of corporate governance.”

Sir David Reid
Chairman

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REPORT

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REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

SUCCESSION PLANNING
My focus continues to be on maintaining a Board that works 
effectively and cohesively under my leadership, with the right 
range and balance of skills, expertise and attributes to ensure 
the continued growth and success of the Group. The Nomination 
Committee ensures that it is presented with, and considers, a 
broad range of candidates for any new Board appointments. 

As announced on 24 February 2016, Edward Astle stepped down 
from the Board at the 2016 Annual General Meeting (‘AGM’) after 
serving as a valued member of the Board for more than six years. 
I would like to take this opportunity to thank him for his service. 

It is with profound sadness that the Board pays tribute to 
Mark Williams after his death on 6 March 2016. Mark served as a 
Non-Executive Director of Intertek since September 2013 and 
was a member of the Remuneration and Nomination Committees. 
Mark provided invaluable contributions to his fellow Directors and 
to management, and is greatly missed.

The Nomination Committee focused on continuing the NED 
refreshment programme and on evaluating the composition of 
the Board and its Committees and the necessary skills required 
to address the evolving and changing needs of the business. 
On 26 May 2016 we welcomed Andrew Martin to the Board as a 
Non-Executive Director and member of the Audit Committee. He 
brings wide-ranging experience, including financial knowledge 
gained within large international organisations to our Board.

More information on the role and activity of the Nomination 
Committee is detailed on pages 86 and 87.

PERFORMANCE EVALUATION
At the end of the year the Board and each of the Committees 
conducted their annual performance evaluation. In accordance 
with the requirements of the Codes, we undertook an internally 
facilitated assessment. I am pleased to report that the evaluation 
concluded that each Director is making significant contributions 
to debate and discussion and that the Board and its Committees 
operate effectively. Further details on the outcome of the 
evaluation and its process can be found on pages 61 and 62.

SHAREHOLDER ENGAGEMENT
Our engagement with shareholders is outlined in the Corporate 
Governance report on and in the Remuneration report in the 
letter from the Chair to the Remuneration Committee on page 65.

I am interested in hearing the views of our shareholders and 
ensuring that the Board takes these into account when 
considering the strategic direction of the Group.

BUSINESS FOCUS
We continually strive to have high standards of corporate 
governance and the report that follows has been prepared  
in order to provide shareholders with a comprehensive 
understanding of our governance framework and to meet  
the requirements of the Codes, the Listing Rules and the 
Disclosure Guidance and Transparency Rules. A fuller  
explanation of our compliance can also be found on our  
website at www.intertek.com. I hope this provides you with  
more information and gives a greater insight into the discussions 
held at the Board and its Committee meetings during the year.

Sir David Reid
Chairman

INTERTEK INNOVATIONS

INTERTEK HELPS BRING  
RECYCLABLE COFFEE CUP 
TO MARKET

Intertek has supported Frugalpac, a pioneering UK 
packaging firm, in developing a recyclable coffee 
cup. The innovative cup is now being trialled by 
some of the world’s major coffee brands.

Intertek helped in assessing the viability of the 
proposed recyclable cup by conducting and 
managing recycling trials, testing the cup’s 
functional performance, and measuring the cup’s 
carbon footprint.

As companies develop new innovations, testing, 
measuring and proving the environmental impact of 
a product is becoming increasingly important, both 
to manufacturers and ultimately consumers.

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REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

CORPORATE GOVERNANCE

The Board is responsible to shareholders for ensuring the 
sound running of the Company in accordance with best practice 
corporate governance. The Codes set out five key areas: 
Leadership, Effectiveness, Accountability, Remuneration and 
Relations with Shareholders. The disclosures that follow mirror 
these sections and together with the Remuneration report, Audit 
Committee report and the Nomination Committee report, set out 
on pages 65 to 80, 81 to 85, and 86 and 87 respectively describe 
how the Company has applied the main and supporting principles 
and complied with the provisions of the Codes throughout the year. 

LEADERSHIP

THE ROLE OF THE BOARD
The Board is collectively responsible and accountable to 
shareholders for providing entrepreneurial leadership of the 
Company to ensure that the strategic aims and financial 
performance are delivered within a framework of prudent and 
effective control systems. Our strategy and progress towards 
its delivery are set out in the Strategic report. 

The Board has the ultimate responsibility to the Company’s 
shareholders for the conduct of the business and also establishes 
the Company’s policies. There is a clear division of responsibility 
between the running of the Board and the executive 
responsibility for running the Company’s business. The Board 
Approval Matrix formally outlines the matters specifically 
requiring the consent of the full Board. The Board also delegates 
specific responsibilities, subject to certain financial limits, to 
management and this is governed by the Authorities Cascade, 
which is regularly reviewed and updated to meet business needs. 
The Board decides and reviews all key policies and regulations for 
the Company, its strategy, operating plans, acquisitions, corporate 
governance, major investments and disposals, appointment and 
removal of Directors, risk management, financial reporting, audit, 
sustainability, ethics, the environment and people policies.

The Board also reviews and approves the method and approach 
to risk management and internal control systems and the Group’s 
risk register. The overall powers of Directors are set out in the 
Company’s Articles of Association (‘Articles’) and may be amended 
by special resolution of the shareholders. The Board may exercise 
all powers conferred on it by the Articles in accordance with the 
Companies Act 2006 and other applicable legislation.

ROLES AND RESPONSIBILITIES
In line with the Codes there is a clear division of responsibilities 
between the Chairman and the Chief Executive Officer, and these 
responsibilities have been formalised in writing. Their key 
responsibilities are set out in the following table:

56

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

Role
Chairman

Responsibility

Name
Sir David Reid •  Leadership and governance of the 
Board to ensure its effectiveness.

•  To ensure that the Directors 
receive accurate, timely and 
clear information.

•  To ensure that there is effective 
two-way communication with 
shareholders.

•  To facilitate the effective 

contribution to the Board of 
the Non-Executive Directors.
•  Hold meetings with the Non- 
Executive Directors without 
the Executives present.

André Lacroix •  Proposes and agrees the strategy 

Chief 
Executive 
Officer

with the Board.

•  Run the day-to-day operation 
of the business in line with the 
agreed strategy and commercial 
objectives.

•  Be responsible for promoting 
and conducting the affairs of 
the Company with the highest 
standards of ethics, integrity 
and corporate governance.

•  Lead the Executive Management 

Team.

•  Provide a sounding board for 

the Chairman.

•  Be responsible for leading 

the Directors’ review of the 
Chairman’s performance.
•  Be available to meet with 

shareholders should they have 
concerns that have not been 
resolved through normal channels.

Michael 
Wareing

Senior
Independent
Non-
Executive
Director

GROUP COMPANY SECRETARY
The Group Company Secretary supports the Chairman in the 
delivery of the Board and governance procedures, in particular 
with the planning of agendas for the annual cycle of Board and 
Committee meetings, the planning of the induction for new 
Directors and in ensuring that information is made available to 
the Board members on a timely basis. She arranges for the 
Non-Executive Directors to meet with investors to discuss 
aspects of Intertek's corporate governance arrangements on 
request and supervises the arrangements for them to visit 
Intertek’s operations to enhance their knowledge and 
understanding of the business.

The Group Company Secretary also supports the Board by 
providing advice and services, including access to independent 
professional advice, at the Group’s expense, and ensures that an 
accurate record of all the meetings and Committee meetings is 
taken. If a member of the Board has any concerns about the 
Company or any of the decisions taken, this would be recorded 
in the minutes. No such concerns were raised during the year.

OVERVIEW

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DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

The Company has granted an indemnity, to the extent permitted 
by law, to each of the Directors and the Group Company Secretary. 
Directors’ and Officers’ liability insurance is also in place.
EFFECTIVENESS

As at 31 December 2016, the Board comprised the Chairman, two 
Executive Directors and six Non-Executive Directors. Biographical 
details of individual Directors are set out on pages 58 and 59.

The Board’s composition gives Intertek an appropriate balance of 
skills, experience, independence and knowledge to ensure the 
business continues to be run effectively. A key focus is to build an 
effective and complementary Board, whose capability is 
appropriate for the scale, complexity and strategic positioning of 
the Group’s business.

DIVERSITY

33%

67%

Male

Female

COMPOSITION

6

TENURE NON-EXECUTIVES

Chairman

Executives

Non-Executives

Under 1 year

1 to 3 years

3 to 6 years

1

2

16%

17%

67%

The Nomination Committee is responsible for reviewing the 
composition of the Board and its Committees and assessing 
whether the balance of skill, experience, independence and 
knowledge is appropriate to enable them to operate effectively. 

On 25 May 2016, Edward Astle stepped down from the Board as 
announced earlier in the year and then, on 26 May 2016, Andrew 
Martin was appointed to the Board as a Non-Executive Director 
and member of the Audit Committee following a selection 
process led by the Nomination Committee. More detail on the 
process for appointments can be found in the report of the 
Nomination Committee on page 86.

EXPERIENCE OF THE BOARD BY NUMBER
Number of Board members with experience in the sector as at 
31 December 2016.1

9

8

7

6

5

4

3

2

1

Finance

Government
services

Industries International

Listed
Company

Risk
management

1.  When a Director is considered to have experience in multiple sectors, they have  

been recognised in all relevant areas. 

The Company’s Non-Executive Directors provide a strong, 
independent and external insight to the Board’s proceedings and 
bring with them wide-ranging experience and knowledge from 
previous roles held in other business sectors and industries which 
complement the various sectors in which the Company operates. 
The Board has reviewed the independence of the Non-Executive 
Directors, other than the Chairman, and has determined that all 
remain independent in character and judgement. 

The Non-Executive Directors are appointed for specified terms 
subject to election and re-election by shareholders at the AGM 
each year, if the Board, on the recommendation of the Nomination 
Committee, deems it appropriate that they remain in office. Any 
term beyond six years for a Non-Executive Director is subject to a 
particularly rigorous review to ensure the progressive refreshing 
of the Board to meet the evolving needs of the Company. The 
Letters of Appointment of the Non-Executive Directors, as well as 
the Service Agreements of Executive Directors, are available for 
inspection at the Company’s registered office and at the AGM.

DIRECTORS’ CONFLICTS OF INTEREST
To assist Directors in complying with their duty to avoid conflicts, 
or possible conflicts, a formal procedure is in place. The Directors 
are advised of the process for dealing with conflicts of interest 
upon appointment and whenever any Director considers that he 
or she is, or may be, interested in any contract or arrangement to 
which the Company is, or may be, a party, the Director gives due 
notice to the Board in accordance with the Companies Act 2006 
and the Company’s Articles of Association. 

The Conflicts of Interest Register is maintained by the Group 
Company Secretary and the Board undertakes an annual review 
of each Director’s interests, if any, including outside the Company. 

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

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STATEMENTS

OTHER 
INFORMATION

BOARD OF DIRECTORS

1

2

3

4

4  Alan Brown 

Non-Executive Director 

A

Appointed to the Board as a Non-Executive 
Director in April 2011. He is currently Group 
Chief Executive Officer of ASCO Group,  
an international oilfield support services 
business. Alan was Chief Executive Officer 
of Rentokil Initial plc for five years until 
October 2013. He spent 25 years at 
Unilever PLC where he rose through a 
variety of finance roles in the UK and 
Europe and then general management in 
Taiwan and China. His last four years were 
as Executive Chairman of Unilever China. 
Following this, Alan returned to the UK as 
Chief Financial Officer at Imperial Chemical 
Industries PLC taking a leading role in the 
divestment of the company. Alan is a 
Trustee of St Cuthbert's Day Care Centre.

Committees:

Nomination

Audit

Remuneration

1  Sir David Reid
Chairman 

N

A

R

N

Appointed to the Board in December 2011 
and became Chairman in January 2012. 
Sir David Reid retired as Non-Executive 
Chairman of Tesco PLC in November 2011 
after serving in that role since April 2004. 
Prior to that he was Deputy Chairman of 
Tesco PLC and had served on the Tesco 
Board since 1985. David is Chairman of 
the charity Whizz-Kidz. In February 2012 
he was appointed a member of the Global 
Senior Advisory Board of Jefferies 
International Limited, a global securities 
and investment banking group. He was 
formerly the Senior Independent Non-
Executive Director of Reed Elsevier  
Group PLC (now RELX Group), Chairman 
of Kwik-Fit Group Ltd, Non-Executive 
Director at Greenalls Group Plc (now 
De Vere Group), Legal & General Group  
Plc and Westbury plc.

2  André Lacroix 

Chief Executive Officer

Appointed to the Board as Chief 
Executive Officer in May 2015. André is 
an experienced Chief Executive with a 
strong track record of delivering long-term 
growth strategies and shareholder value 
with global companies across diverse 
territories. André was previously Group 
Chief Executive of Inchcape plc from 
2005 to 2015 and prior to this he was 
Chairman and Chief Executive Officer  
of Euro Disney S.C.A. From 1996 to 2003 
he was the President of Burger King 
International, previously part of Diageo. 
André is currently the Senior Independent 
Director of Reckitt Benckiser Group plc.

3  Edward Leigh  

Chief Financial Officer

Appointed to the Board as Chief Financial 
Officer in October 2014. Joined Intertek 
in March 2013 as the Group’s Financial 
Controller. Prior to that, Edward spent nine 
years at Dixons Retail plc, where he held 
several senior financial management 
positions, including Divisional & Corporate 
Development Finance Director, UK & Ireland 
CFO and Group Financial Controller. From 
1995 to 2004 Edward held commercial 
financial leadership roles at Procter & 
Gamble Co. covering the UK and 
international markets.

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 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

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REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

5

6

7

8

9

5  Dame Louise Makin 

Non-Executive Director 

   R   N  

Appointed to the Board as a Non-
Executive Director in July 2012. Dame 
Louise Makin is currently Chief Executive 
Officer of BTG plc, a growing international 
specialist healthcare company, a position 
she has held since 2004. Before joining 
BTG, Louise was at Baxter Healthcare from 
2000, holding the roles of Vice President, 
Strategy & Business Development Europe, 
and from 2001, President of their 
Biopharmaceuticals division, where she 
was responsible for Europe, Africa and the 
Middle East. Prior to her time at Baxter, she 
was Director of Global Ceramics at English 
China Clay, and in her earlier career, held a 
variety of roles at ICI between 1985 and 
1998. Louise is a Trustee of The Outward 
Bound Trust, an Honorary Fellow of St 
John’s College Cambridge, and a Non-
Executive Director of Woodford Patient 
Capital Trust plc. She was previously  
a Non-Executive Director of Premier  
Foods plc.

6  Andrew Martin 

Non-Executive Director 

A

Appointed to the Board as a Non-Executive 
Director in May 2016. He currently holds a 
non-executive directorship with easyJet plc 
where he is a member of the Audit, 
Nomination and Remuneration Committees 
and is Chairman of the Finance Committee. 
From 2012 to 2015, Andrew was the Group 
Chief Operating Officer for Europe and 
Japan for Compass Group PLC and prior to 
that served as their Group Finance Director 
from 2004 to 2012. Before he joined the 

Compass Group, he was the Group Finance 
Director at First Choice Holidays plc.  
Andrew also previously held senior financial 
positions with Forte plc and Granada Group 
plc and was a partner at Arthur Andersen.

7  Gill Rider CB 

Non-Executive Director 

   R  

Appointed to the Board as a Non-
Executive Director in July 2015. She 
currently holds non-executive 
directorships with Pennon Group Plc, 
where she chairs the Sustainability 
Committee and Charles Taylor Plc where 
she chairs their Remuneration Committee. 
She is the Senior Independent Director at 
both. Gill is also the Chair of Council (Board) 
of the University of Southampton and was 
the President of the Chartered Institute of 
Personnel & Development for the last five 
years. Formerly Gill was head of the Civil 
Service Capability Group in the Cabinet 
Office reporting to the Cabinet Secretary 
and prior to that held a number of senior 
positions with Accenture culminating in 
the post of Chief Leadership Officer for  
the global firm. She was previously a 
Non-Executive Director of De La Rue plc.

8  Michael Wareing CMG 
Senior Independent  
Non-Executive Director 

   R   N   A

Appointed to the Board as a Non-
Executive Director in April 2011. He is 
currently Chairman at Cobham plc and was 
previously a Non-Executive Director and 
Audit Committee Chairman at Wolseley plc. 
Michael has major international and board 
level knowledge gained during an 

extensive global career up to senior 
partner level at KPMG, where his last 
position was as International Chief 
Executive Officer, which he occupied  
for four years until 2009. He has 
completed two roles on behalf of the 
British Government, namely as the 
Economic Development Advisor to the 
Government of Afghanistan (2011 to 
2015) and as the Prime Minister's Special 
Envoy for Reconstruction in Southern  
Iraq (2007 to 2009).

9  Lena Wilson CBE 

Non-Executive Director 

A

Appointed to the Board as a Non-
Executive Director in July 2012. She is 
currently Chief Executive Officer of 
Scottish Enterprise, Scotland's national 
economic development agency, a member 
of Scotland's Financial Services Advisory 
Board and Chair of Scotland's Energy Jobs 
Taskforce. Prior to this, she was Chief 
Executive Officer of Scottish Development 
International (Scotland's international 
trade and investment arm) and Chief 
Operating Officer, Scottish Enterprise.  
Lena was also a Senior Advisor to The 
World Bank in Washington DC on private 
sector development for developing 
countries. Lena is an Ambassador for the 
Prince and Princess of Wales Hospice and 
the Edinburgh Military Tattoo. She served 
on the Board of the Prince's Scottish Youth 
Business Trust for 10 years.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

59

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

CORPORATE GOVERNANCE
continued

DIRECTORS’ CONFLICTS OF INTEREST (CONTINUED)
Any conflicts of interests are reviewed when a new Director is 
appointed, or if a new potential conflict arises. Directors abstain 
from voting when there is a vote to approve their own reported 
conflicts. During the year, this process operated effectively.

BOARD ACTIVITY DURING THE YEAR
The Chairman, and respective Committee Chairs, develop and 
agree a forward agenda for Board and Committee meetings for 
the year ahead to ensure that proper oversight of key areas of 
responsibility are scheduled regularly and that sufficient time  
is allocated during the year for the Board to fully consider 
strategic matters.

Papers, including minutes of Board and Committee meetings  
held since the previous meeting, are circulated in advance of each 
meeting. During 2016, there were five scheduled Board meetings 
in addition to frequent ad-hoc contact between Directors to 
discuss the Group’s affairs and the development of its business. 

Agenda items for 2016 included:

•  Updates on Group strategy and commercial objectives;

•  Chief Executive’s Business Performance Reports;

•  2016 annual budget;

•  Approval of full year results, Annual Report and Accounts,  

half year results, the AGM circular and dividends;

•  Reports of the activities of the Audit, Remuneration and 

Nomination Committees;

•  Reappointment of Directors at the 2016 AGM;

•  Approval of changes to the composition of the Board and 

its Committees;

•  Conflicts of interest;

BOARD MEMBERSHIP AND MEETING ATTENDANCE

Number of meetings  
held in 2016

Eligible to
attend

2

5

5

5

Board Members
Sir David Reid 
Chairman
André Lacroix
Chief Executive Officer 
Edward Leigh
Chief Financial Officer 
Edward Astle
Non-Executive Director  
(stepped down 25 May 2016)
Alan Brown
Non-Executive Director
Dame Louise Makin
Non-Executive Director
Andrew Martin
Non-Executive Director  
(appointed 26 May 2016)
Gill Rider
Non-Executive Director 
Michael Wareing 
Senior Independent  
Non-Executive Director
Mark Williams 
Non-Executive Director  
(passed away 6 March 2016)
Lena Wilson
Non-Executive Director
When required the Board also met at short notice on a quorate basis. 

3

5

1

5

5

5

5

Attendance

5

5

5

2

5

5

21

5

5

02

43

1.   Andrew Martin was unable to attend one meeting due to a prior commitment 

entered into before his appointment to the Board. 

2.   Mark Williams missed one meeting due to illness. He passed away on  

•  Updates on governance, sustainability, legal, risk, internal 

6 March 2016.

controls and compliance;

3.   Lena Wilson was unable to attend one meeting due to an illness in the family. 

•  Updates on developments, acquisitions and disposals; and

•  Talent mapping and succession planning.

The Non-Executive Directors also receive monthly Business 
Performance Reports and information which enables them to 
review the performance of the Group and management against 
the agreed strategy, budget objectives and prior period 
performance. As well as the above, during the year the Board 
receives updates on debt financing and investor relations.

Since the year-end, the Board also approved the Annual Report 
and Accounts for 2016 and has concluded that, taken as a whole, 
they are fair, balanced and understandable. The Notice of Annual 
General Meeting was also approved, the payment of a final 
dividend to shareholders was recommended and the Board has 
received and discussed the report on the effectiveness of the 
Board during 2016.

BOARD MEETING ATTENDANCE
The Directors’ attendance at Board meetings during the year is 
set out in the following table. Details of the Directors’ Committee 
attendance are set out in their respective reports.

60

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

Whenever a Director is unable to attend a meeting, they will 
go through the papers, which have been circulated before the 
meeting, and give feedback to the Chairman. There are also 
meetings held between the Chairman and the Non-Executive 
Directors without Executive Directors and management 
in attendance.

BOARD VISIT TO CHINA
As part of a familiarisation programme to widen the Board’s 
understanding of the Group’s business, the Board visited the 
Intertek operations in China in October 2016. The visit provided 
an excellent opportunity for Board members to meet with the 
China management team and to visit sites in the region. The local 
management team presented on the drivers of the local 
operations and the opportunities in the region. There was also 
time for informal interaction between the Board and senior 
management after the meetings. The combination of laboratory 
visits and presentations by colleagues was well received and gave 
the Board an in-depth view of the business in China and the 
environment in which Intertek operates.

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

The Intertek Board visited our operations in China as part of a familiarisation 
programme to widen their understanding of our businesses.

Intertek Chairman, Sir David Reid, visited PSI in both Houston, Texas and 
Orlando, Florida.

DIRECTORS’ INDUCTION AND DEVELOPMENT
There is a formal induction programme which is tailored to meet 
the needs of new Directors. This is managed by the Chairman  
and the Group Company Secretary. During the programme, new 
Directors receive background information on the Company and 
details of Board procedures, Directors’ responsibilities and various 
governance related issues. The induction also includes a series of 
meetings with other members of the Board, senior members of 
management and external advisors.

During the year Andrew Martin undertook his induction programme 
including orientation from relevant senior executives from the 
operations and other functional areas to ensure the development 
of a deeper understanding and knowledge of Intertek. He also 
received information about the business operations, internal audit 
activities, Group risks and management processes and procedures. 
During September 2016, Andrew travelled to various sites and 
laboratories in the UK and Europe to visit the operations and meet 
local management. Gill Rider also joined him on some of these visits 
as part of her induction into the business. 

In addition to the Board’s visit to China, the Chairman had the 
opportunity to visit the Intertek site in Kista, Sweden. He was 
hosted by the Country Manager for the Nordic and Baltic 
countries. In October 2016 the Chairman also visited PSI (part  
of Intertek’s Building & Construction business) in both Houston, 
Texas and Orlando, Florida. The Chairman was hosted by the EVP 
Americas, North East Asia and Australasia and the SVP, Building  
& Construction and was given an update on current and  
future projects.

All Directors are kept up to date with information about Intertek’s 
business and there is an ongoing programme of information 
dissemination. It is important that the Directors have an 
appreciation of the business both in the UK and overseas. During 
the year there were presentations from senior management to 
the Board and meetings have been held on regional strategy to 
increase the understanding of operations, opportunities and risks. 
The Group Company Secretary, in conjunction with the Group’s 
advisors, monitors legal and governance developments and 
Directors are regularly updated on such matters.

PERFORMANCE EVALUATION
The effectiveness of the Board and its Committees is reviewed 
annually and an independent externally facilitated review is 
conducted every three years. A full externally facilitated Board 
evaluation exercise was last conducted in 2015 and reported 
on in the 2015 Annual Report and Accounts. 

Board, Committee and Directors’ performance cycle 

Year 1 2015/2016
Externally facilitated evaluation conducted 
by an independent consultant

Year 2 2016/2017
Internal review

Year 3 2017/2018
Internal review

2016 Internal Board and Committee evaluation
The evaluation process was led by the Chairman, with the 
support of the Group Company Secretary and entailed:

•  the completion of detailed questionnaires by each Board 

member;

•  discussions on the outcomes and recommendations with 

the Chairman and each Board member; and

•  following discussion of the results of the evaluation with the 
relevant Committee and the Board as a whole, identifying and 
agreeing areas for improvement.

Last year’s Effective Board Review 2015 was about transition 
from the previous leadership of the Group to a new era of 
leadership under the CEO, André Lacroix and his team. 

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REPORT

DIRECTORS’  
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FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

CORPORATE GOVERNANCE
continued

This year’s Effective Board Review 2016 covers how the Board is 
actively progressing and implementing the agreed strategy and 
putting in place the strategic initiatives and capability to deliver 
sustainable growth and strong returns for our shareholders. 
This will move the Group from good to great.

The key findings of this year’s report are very positive:

•  The Board continues to go from strength to strength.

•  The strategy is now well embedded and the Board is  
looking forward to implementation delivering further 
value for the business.

•  The leadership of the CEO is very strong and making a real 

difference, with good early results.

•  Despite the significant challenges in the Oil & Gas industry, the 
Group results have delivered a strong performance in Revenue, 
Earnings and Cash. 

•  The TSR for the year 2016 has increased by 27.3%,  

a strong absolute performance and also strong relative 
to Intertek’s peers.

•  Governance is seen as strong. Importantly, this year a strong 
vote (96%) on the approval of our 2016 Remuneration report 
and Policy was achieved.

•  Risk management and controls have been revamped and 
the CEO has set great 'tone from the top' in this respect.

•  Risk Committee has been separated from the Audit & Risk 
Committee and reports into the Board but is led by senior 
operational management.

•  The Board feels that the quality and level of information and 
papers are good, and the progress on the strategic agenda is 
reviewed and discussed at each meeting. There is good balance 
and constructive debate at the meetings. The Board visit to 
Intertek’s large and successful business in China was seen as a 
highlight. The CEO also encourages Non-Executives to visit lab 
sites and management covering the important geographies 
and business lines.

•  The Board, led by the Chairman, reviews the performance 
of our Non-Executives, and also the skills and experience 
needed looking forward; and then plans succession and 
refreshment accordingly.

•  The Board is pleased with the energy and focus on people 
in terms of talent planning and management development 
thereby increasing our capabilities to be best in class in 
Intertek’s sector. This will also provide a stronger platform 
and more choice for management succession at both senior 
and lower levels.

•  The Board supports the way the CEO has raised the bar on 
customer focus on sales, service and customer satisfaction 
across the business and specifically on the growth platforms 
such as total business assurance.

•  There is good engagement with shareholders by senior 
management and the IR team. The Chairman received 
good feedback in January/February 2017 from his visits to 
shareholders, who accounted for some 25% of the portfolio.

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 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

Looking forward, 

•  Our teams are excited and motivated by the strategy and plans 

we are making.

•   There is significant energy and resolve through our people now 
going into the implementation phase of our strategy both on a 
twin track basis in the shorter term performance and also the 
transformational plans for the medium and longer term.

•  Our Board is a good team with a will to succeed. This review 
recognised the rapid progress being made and added 
constructive builds on how we could continue to improve our 
performance on the two key areas critical for our success as a 
Group; our People and our Customers.

Chairman and Director evaluation
The Non-Executive Directors, led by the Senior Independent 
Non-Executive Director, conducted a performance review of 
the Chairman. They considered his leadership, performance and 
overall contribution to be of a high standard and he continues  
to have their full support.

The Chairman met with each Director to discuss individual 
contributions and performance, together with training and 
development needs. Following these reviews, the Board remains 
satisfied that, in line with the Codes, all Directors are able to 
allocate sufficient time to the Company to enable them to 
discharge their responsibilities as Directors effectively and  
that any current external appointments do not detract from  
the extent or quality of time which the Director is able to  
devote to the Company. 

The Board recommends that shareholders should be supportive 
of their election or re-election to the Board at the 2017 AGM. 

ACCOUNTABILITY

GOVERNANCE FRAMEWORK
Board Committees
The Group has a clear Governance Framework, as set out in the 
diagram on the next page, which explains how authority is 
delegated from the Board.

During the year, the Board took the decision to separate out the 
responsibility for risk from the former Audit & Risk Committee. The 
principal Board Committees now comprise the Audit Committee, 
the Nomination Committee and the Remuneration Committee.

Each of the Board’s Committees has received delegated authority 
to carry out the business defined in its respective Terms of 
Reference. The Board is satisfied that the Terms of Reference 
for each of these Committees reflect current best practice and 
satisfy the terms of the Codes. The Terms of Reference for these 
principal Committees are available on the Intertek website at 
www.intertek.com.

At each Board meeting, the Chair of each Committee provides 
the Board with a brief summary of the work carried out by their 
Committee, if any, between Board meetings and makes 
recommendations to the Board for approval. 

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

Further information on the responsibilities and activities 
of each of the Committees can be found on pages 65 to 80 
(Remuneration Committee), pages 81 to 85 (Audit Committee) 
and on pages 86 and 87 (Nomination Committee).

The Board also delegates certain responsibilities to management 
and this is governed by the Authorities Cascade which is regularly 
reviewed and updated to meet business needs.

OPERATIONAL COMMITTEES
Intertek Executive Management Team
The Intertek Executive Management Team, which comprises the 
Executive Directors, EVPs and other senior management, meets 
regularly to discuss and decide business and operational issues.

The biographical details of the members of the Executive 
Management Team can be found on pages 22 and 23.

Investment Committee
The Board delegates certain responsibilities to the Investment 
Committee within certain limits as outlined in the Board Approval 
Matrix. The Investment Committee is responsible for reviewing 
significant contracts, leases and acquisitions, undertaking post 
investment appraisal reviews, and overseeing capital expenditure 
and investments as defined in the Authorities Cascade, and 
forms part of the Intertek Corporate Governance Framework. 
The membership of the Investment Committee consists of the 
CEO and the CFO. The Committee is supported by the Deputy 
Company Secretary.

Group Risk Committee (‘GRC’)
The GRC was established during the year replacing the Risk, 
Control & Assurance Committee to complement the work 
of the Board. It meets quarterly, and its purpose is: the 
management of risk; to develop, oversee and promote the 
continuous improvement of the Group’s risk management, 
internal controls and assurance framework and the related 
procedures and systems; and to oversee the development, 
implementation and adoption of any policies, procedures and 
systems which are identified as being required to address, or as 
a consequence of, Group risks. The GRC provides an integrated, 
Group-wide approach to identifying and managing the Group's 
emerging and systemic risk environment.

Any breaches of the Group’s systems of internal and risk 
management controls that are identified by the Group’s control 
review procedures are reported to the GRC and corrective action 
is taken. 

The GRC comprises the CEO, CFO, EVP Human Resources and the 
Group General Counsel.

Ethics & Compliance Committee
In January 2016, the Ethics & Compliance Committee was 
established. It meets monthly and is responsible for the 
monitoring of ethical, compliance and HSE issues affecting any 
part of the Intertek Group. The membership consists of the CEO, 
CFO, EVP Human Resources, the Group General Counsel and the 
SVP Global Customer Service & ATIC Operational Excellence. 

Intertek Group plc Shareholders

Intertek Board of Directors

Audit
Committee

Nomination
Committee

Remuneration
Committee

Group Risk
Committee

Investment
Committee

Executive
Management
Team

Ethics &
Compliance
Committee

Divisional & Country
Management

Support Functions

Risks

Controls

Board Committees

Operational Committees 

Reports to the Board through
the CEO

INTERNAL CONTROL AND RISK MANAGEMENT
The Board is responsible for monitoring the Group’s system 
of internal control and risk management and for reviewing its 
effectiveness so as to be in line with best practice. Risk 
management and internal controls are embedded in the running  
of each business line, country and support function. The risk 
register process follows the global organisation, and risk registers 
are produced for the top 30 countries and for each business line 
and support function, and then consolidated at Group level. The 
GRC reviews the risks and mitigation plans throughout the year, 
and the Board approved the final Group Risk Register in December.

A detailed verification programme provides assurance to the  
Audit Committee when checking that all the statements made  
in the Annual Report and Accounts are accurate. Intertek’s Manual 
of Accounting Policies and Procedures is issued to all finance staff 
and gives instructions and guidance on all aspects of accounting 
and reporting that apply to the Group. Intertek's internal control 
environment is defined by the Core Mandatory Controls 
Framework, which applies across the Group in all locations. This 
policy is reviewed and refreshed on a regular basis to reflect the 
changes in the risk, governance and operating environments.

CODE OF ETHICS AND ZERO TOLERANCE APPROACH
The Group's key ethics and integrity policies are set out in the 
Code of Ethics, which covers topics such as health and safety, 
anti-bribery, integrity, labour and human rights. The Group has a 
zero-tolerance policy to any breaches of the Code of Ethics. 

Training on the Code of Ethics is provided to all new employees 
when they join Intertek, and all employees are required to 
complete refresher training annually.

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FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

CORPORATE GOVERNANCE
continued

The Company has also consulted extensively with shareholders in 
relation to remuneration leading up to the 2016 AGM. 

2016 INVESTOR RELATIONS CALENDAR

March
April

May

Full Year Results 2015 
Annual Results Roadshows 
Pan-European Business Services Conference 
Testing, Inspection & Assurance Conference 
Paris Roadshow 
Netherlands Roadshow
AGM Trading Update 
Nordic Investor Forum
Poland Roadshow 
Global Consumer, Technology & Services 
Conference 
European Select Conference
Half Year Results 2016 
Interim Results Roadshows
September Business Services Conference Frankfurt 

August

June

October

November
December

Annual Support and Business Services Conference      
Strategic Decisions Conference
Testing, Inspection & Certification Conference 
Paris Roadshow
Trading Statement
Premium Review Conference 
Annual European Business Services Conference 
US Roadshow 
Copenhagen Roadshow 

ANNUAL GENERAL MEETING ('AGM')
This year the AGM will be held on 26 May 2017 at 9.00a.m.  
in the Marlborough Theatre, No. 11 Cavendish Square, London, 
W1G 0AN. The AGM provides the opportunity for all shareholders 
to develop their understanding of the Company’s strategy and 
operations, to ask questions of the full Board on the matters  
put to the meeting, including the Annual Report and Accounts.  
All Board members attend the AGM and, in particular, the Chairs  
of the Audit, Nomination and Remuneration Committees are 
available to answer questions. The Company proposes a 
resolution on each separate issue and does not combine 
resolutions inappropriately. The Notice of the AGM (‘Notice’)  
is sent to shareholders by e-communications or by post, and  
is also available on the website at www.intertek.com.

OTHER DISCLOSURES
Other disclosures required by paragraph 7.2.6 of the Disclosure 
Guidance and Transparency Rules and the Companies Act 2006 
are set out in the Other statutory information section on pages 
88 to 90.

When completing the training, all employees are required to sign 
a certificate confirming their understanding that any breaches  
of the Group's Code of Ethics will result in disciplinary action that 
may include summary dismissal of the employee concerned. Code 
of Ethics training (including the importance of the Labour and 
Human Rights Policy) is also provided by the Group Compliance 
function as part of its programme of site visits.

The Code of Ethics is available on the Group’s website. 

CONFIDENTIAL HOTLINE
Intertek is committed to maintaining a culture where issues of 
integrity and professional ethics can be raised and discussed. 
There is a global hotline system, which is operated by an 
independent third party, providing a web-based system in 24 
languages, for the confidential reporting of any suspected or real 
breaches in compliance by any employee, contractor, customer or 
other stakeholder. There is also a telephone hotline where calls 
are answered 24/7 by trained specialists. This underpins the 
ethics programme and also helps the business protect itself 
against any unethical behaviour. The details of the hotline have 
been communicated to staff through the Group’s main intranet 
page and by posters at Intertek locations. All reports are notified 
immediately to the Ethics & Compliance Committee and 
investigated thoroughly, with action taken when required. 
Reports of significant matters raised on the hotlines are also 
provided to the GRC, if appropriate.

COMPLIANCE
Dedicated compliance officers across the Group’s markets 
undertake investigations of issues that arise either from reports 
to the hotline system or from other sources, such as routine 
compliance questions. The Group Compliance function is 
independent of the Group's operational business and reports 
directly to the Group General Counsel. 

REMUNERATION

The Remuneration report, comprising the Remuneration 
Committee Chair’s annual statement and the Annual Report 
on Remuneration are set out on pages 65 to 80. 

RELATIONSHIP WITH SHAREHOLDERS

SHAREHOLDER ENGAGEMENT 
The views and opinions of shareholders are important to the 
Company and an ongoing engagement programme for major 
shareholders is maintained.

The Chairman and the Senior Independent Non-Executive Director 
are available to meet with shareholders. The other Non-Executive 
Directors are also available to meet with institutional shareholders 
to discuss any matters relating to the Company. The Company’s 
website has an investors section which includes a wealth of 
information that may be of interest to shareholders and investors.

Intertek's largest shareholders are invited annually to meet with 
the Chairman to share their views and discuss any corporate 
governance matters. In 2016 shareholders holding more than 52% 
of the share register collectively were invited to these meetings.

64

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

REMUNERATION REPORT

DEAR SHAREHOLDER
First, I would like to thank you for the support you have shown 
with your votes for both our reward policy and the Remuneration 
report for 2015. Your input to the consultations preceding the 
Annual General Meeting ('AGM') in May 2016 proved invaluable 
and helped us achieve a clear majority for the policy presented on 
the following pages. This should now remain in force unchanged 
for the next three years.

In the business environment and markets, change continues, 
presenting different challenges to the three main economic 
sectors (Products, Trade and Resources) in which Intertek 
operates. The launch and cascade of Intertek’s 5x5 differentiated 
strategy for growth in early 2016, with its clear corporate goals, 
strategic priorities and enablers, provides guidance and focus to 
managers and employees on improving shareholder returns and 
creating new opportunities.

On remuneration, the major change in 2016 was the approach 
to the annual incentive. As indicated in last year’s report, we  
have reduced the number of measures and aligned the annual 
incentive more closely to the delivery of our growth strategy. 
From 1 January 2016 the annual incentive has been based solely 
on financial performance with three main indicators weighted as 
shown below:

The elements specifically required to be audited within the 
shaded sections of pages 73 to 77 have been audited by PwC 
LLP in compliance with the requirements of the Regulations.

The performance of the 2014 LTIP, which was measured based 
on EPS and relative TSR performance over the three-year period 
to 31 December 2016, resulted in a payout of 42.35%.

The salary increase for the Executive Directors in 2017 has been 
set at an inflation-based 2.0%.

In line with best practice when Edward Leigh was appointed as 
CFO, his base salary was positioned behind market levels to reflect 
that this was his first appointment as CFO. Having delivered over 
two years of performance in this role, the Committee intends to 
review the positioning of his base salary during the course of 
2017, and we will consult on this matter with shareholders.

Information for André Lacroix for 2015 is for remuneration 
from 16 May 2015, the date of his appointment as CEO, unless 
stated otherwise.

Finally, I hope you will find that you are able to support the level 
of remuneration we have determined for 2016 as submitted for 
your approval at this year’s AGM. 

•  80% – a matrix based on revenue growth and operating profit 

Yours sincerely,

growth; and

•  20% – based on return on invested capital performance.

Intertek delivered a strong performance in revenue, earnings 
and cash generation in 2016 with the achievement of 18.5% 
growth in revenue at actual rates (8.8% at constant currency), 
19.3% growth in adjusted operating profit (10.4% at constant 
currency) and strong ROIC at 21.7% against stretching 
performance targets. 

For the annual bonus, this performance resulted in the 
Remuneration Committee approving an overall payout for Group 
performance of 70.24% of maximum. As per policy, the proposed 
bonus was subject to a quality of earnings review at the end of the 
year to ensure that the pay-out was appropriate and commensurate 
with the underlying business performance and the Group’s culture 
and values. 

Gill Rider
Chair of the Remuneration Committee

Gill Rider
Chair of the Remuneration Committee

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

65

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

REMUNERATION REPORT
continued

DIRECTORS’ REMUNERATION  
POLICY REPORT

The section below sets out the Remuneration policy for 
Executive and Non-Executive Directors, which was approved 
by a resolution of the shareholders and became effective from 
25 May 2016, the date of the 2016 AGM.

The policy remains unchanged. Tables have been updated with 
current data.

POLICY OVERVIEW
We continue to focus on ensuring that our remuneration policy is 
appropriate for the nature, size and complexity of the Group, 
encourages our employees in the development of their careers 
and is directed to deliver continued profitable growth.

Our remuneration strategy is to:

•  align and recognise the individual’s contribution to help us 
succeed in achieving our growth strategy and long-term 
business goals;

•  attract, engage, motivate and retain the best available people 
by positioning total pay and benefits to be competitive in the 
relevant market and in line with the ability of the business  
to pay;

•  reward people equitably for the size of their responsibilities 

and performance; and

•  motivate high performers to increase shareholder value and 

share in the Group’s success.

Each year the Committee approves the overall reward strategy 
for the Group and considers the individual remuneration of the 
Executive Directors and certain senior executives.

The Committee reviews the balance between base salary and 
performance-related remuneration against the key objectives 
and targets so as to ensure performance is appropriately 
rewarded. This also ensures outcomes are a fair reflection  
of the underlying performance of the Group.

As a global service business, our success is critically dependent 
on the performance and retention of our key people around  
the world. Employment costs represent the major element of 
Group operating costs. As a global Group our pay arrangements 
take into account both local and international markets and we 
operate a global remuneration policy framework to achieve 
our reward strategy.

Our peer groups for the majority of our employees consist of 
international industrial or business service organisations and 
similar-sized businesses. For our more senior executives we base 
our remuneration comparisons on a blend of factors, including 
sector, job complexity, location, responsibilities and performance, 
whilst recognising the Company is listed in the UK.

We believe that a significant proportion of remuneration for 
senior executives should be related to performance, with part 
of that remuneration being deferred in the form of shares and 
subject to continued employment and longer-term performance. 
We also believe that share-based remuneration should form a 
significant element of senior executives’ compensation, so that 
there is a strong link to the sustained future success of the Group.

66

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

REMUNERATION POLICY FOR DIRECTORS
The following table sets out the key aspects of the Remuneration Policy for Directors:

ELEMENT  
OF PAY

PURPOSE AND  
LINK TO STRATEGY

OPERATION

MAXIMUM  
OPPORTUNITY

PERFORMANCE 
MEASURES

BASE 
SALARY

To attract and retain high 
performing Executive Directors 
to lead the Group.

BENEFITS

To provide competitive benefits 
to ensure the well-being of 
employees.

PENSION

To provide competitive 
retirement benefits.

ANNUAL
INCENTIVE 
PLAN (‘AIP’)

To drive the short-term 
strategy and recognise annual 
performance against targets 
which are based on business 
objectives.

The Committee reviews salaries 
annually, taking account of the 
scale of responsibilities, the 
individual’s experience and 
performance.
Whilst the Committee takes 
benchmarking information into 
account, its decisions are based 
primarily on the performance of 
the individual concerned against 
the above factors to ensure that 
there is no unjustified upward 
ratchet in base salary.

Benefits include, but are not 
limited to, annual medicals, life 
assurance cover of up to six 
times base salary, allowances 
in lieu of a company car or 
other benefits, private medical 
insurance (for the individual 
and his dependants) and other 
benefits typically provided to 
senior executives.
Executive Directors can 
participate in the all-employee 
share plans operated by the 
Company on the same basis as all 
other employees.

Executive Directors can elect 
to join the Company’s defined 
contribution pension scheme, 
receive pension contributions 
into their personal pension plan 
or receive a cash sum in lieu of 
pension contributions.

Awards are based on Group 
annual financial performance 
targets, with performance 
targets set annually by the 
Committee.
Normally, 50% of any bonus is 
paid in cash and 50% deferred 
into shares which will vest after 
a period of three years subject to 
continued employment.
Accrued dividends on deferred 
shares during the deferral period 
are paid in cash or shares at the 
end of the deferral period.
Not pensionable.
Malus and clawback provisions 
apply.

Individual performance is taken 
into account when salary levels 
are reviewed.

There is no prescribed maximum 
annual increase.
The Committee is guided by 
the general increase for the 
employee population but on 
occasions may need to recognise 
other factors including, but are 
not limited to, development in 
role, change in responsibility and/
or variance to market levels of 
remuneration.

n/a

The total value of these benefits 
(excluding the all-employee 
plans) will not exceed 12% of 
salary.
The maximum opportunity under 
any all-employee share plan is in 
line with all other employees and 
is as determined by the prevailing 
HMRC rules.

Up to 30% of salary.

n/a

The maximum opportunity is 
200% of salary for all Executive 
Directors.
The Committee has the ability 
to reduce bonus payments 
if it believes that short-term 
performance has been achieved 
at the expense of the Group’s 
long-term future success.
The Committee can adjust 
upwards the bonus outturn (up 
to the maximum set out above) 
to recognise very exceptional 
circumstances or to recognise 
that circumstances have 
occurred which were beyond 
the direct responsibility of the 
executive and the executive 
has managed and mitigated the 
impact of any loss.

The annual bonus will be 
measured against a range of key 
Group financial measures.
The current intention is that 
none of the bonus will be subject 
to non-financial measures or 
personal performance measures. 
The Committee, however, retains 
the discretion to introduce such 
measures in the future, up to a 
maximum of 20% of the bonus. 
Where the Committee were 
to introduce such measures, it 
would normally consult with the 
Company’s largest institutional 
shareholders.
The stretch targets, when met, 
reward exceptional achievement 
and contribution. There is no 
bonus pay-out if threshold 
targets are not met.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

67

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

REMUNERATION REPORT
continued

ELEMENT  
OF PAY

PURPOSE AND  
LINK TO STRATEGY

OPERATION

MAXIMUM  
OPPORTUNITY

PERFORMANCE 
MEASURES

LONG-TERM 
INCENTIVE 
PLAN (‘LTIP’)

To retain and reward Executive 
Directors for the delivery of 
long-term performance.
To support the continuity of the 
leadership of the business.
To provide long-term alignment 
of Executives’ interests with 
shareholders by linking rewards 
to Intertek’s performance.

SHARE 
OWNERSHIP 
GUIDELINES

To increase alignment between 
executives and shareholders.

NON-
EXECUTIVE 
DIRECTORS’ 
FEES

To attract and retain high 
calibre Non-Executive Directors 
through the provision of market 
competitive fees.

Annual grant of conditional 
shares which vest after three 
years, subject to Company 
performance and continued 
employment.
Awards may be made in other 
forms (e.g. nil-cost options) if 
considered appropriate.
The shares will also be subject 
to a six-month holding period 
after vesting. The Committee 
has the discretion to increase 
the length of the holding period 
in future years.
Performance targets are set 
annually for each three-year 
performance cycle by  
the Committee.
Accrued dividends during the 
vesting period to be paid in  
cash or shares at vesting, to  
the extent that shares vest.
The Committee may adjust and 
amend awards in accordance 
with the LTIP rules.

Executive Directors are required 
to retain any vested shares (net 
of tax) under the Group’s share 
plans until the guideline is met.
The guideline should be  
met within five years of  
the guideline being set.

A proportion of the fees  
(at least 50%) are paid in cash, 
with the remainder used to 
purchase shares.
Fees are determined based 
on the responsibility and time 
committed to the Group’s  
affairs and appropriate  
market comparisons.
With the exception of 
benefits-in-kind arising from 
the performance of duties,  
no other benefits are provided, 
other than to the Chairman,  
who receives a car allowance 
of £25,000 per annum.

Up to 250% of salary in respect 
of any financial year.

LTIP awards are subject to 
performance conditions based 
on Earning Per Share (‘EPS’) 
growth and relative Total 
Shareholder Return (‘TSR’).
At least a quarter of each 
award will be based on each 
of these measures, with the  
split determined each year  
by the Committee.
25% of an award will vest 
for achieving threshold 
performance, increasing  
pro-rata to full vesting for  
the achievement of stretch 
performance targets.
Awards under the TSR element 
of the LTIP are also subject 
to the satisfaction of a  
financial underpin.

n/a

n/a

CEO: 200% of salary. 
CFO: 200% of salary.

As for the Executive Directors, 
there is no prescribed maximum 
annual increase. The Committee 
is guided by the general increase 
for the employee population  
but on occasions may need  
to recognise other factors 
including, but not limited to, 
change in responsibility and/ 
or variance to market levels 
of remuneration.

CHANGES TO THE POLICY TABLE
There have been no changes to the policy.

SELECTION OF PERFORMANCE METRICS
The annual bonus is based on performance against a mix of financial measures. The mix of financial measures is aligned to the Group’s 
Key Performance Indicators (KPIs) and is reviewed each year by the Remuneration Committee to ensure that they remain appropriate 
to reflect the priorities for the business in the year ahead. The targets are set for each KPI to encourage continuous improvement and 
challenge the delivery of stretch performance.

68

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

The LTIP is based on EPS growth and TSR performance. EPS is a measure of the Group’s overall financial success and TSR provides an 
external assessment of the Company’s performance against the market. It also aligns the rewards received by executives with the 
returns received by shareholders. A sliding scale of challenging performance targets is set for each measure. The Committee reviews 
the choice of performance measures and the appropriateness of the performance targets prior to each LTIP grant. The Committee 
reserves the discretion to set different targets for future awards, without consulting with shareholders. The targets for awards 
granted under this Remuneration Policy are set out in the Annual Report on Remuneration.

When setting the targets for the annual bonus and the LTIP, the Remuneration Committee takes into account a range of factors, 
including the business plan, prior year performance, market conditions and consensus forecasts.

REMUNERATION SCENARIOS FOR EXECUTIVE DIRECTORS
The charts below illustrate how the Executive Directors’ remuneration packages vary at different levels of performance under the 
ongoing policy, which will apply in 2017 for both the Chief Executive Officer (‘CEO’) and Chief Financial Officer (‘CFO’):

VALUE OF REMUNERATION PACKAGES AT DIFFERENT LEVELS OF PERFORMANCE 

£’000

6,000

5,500

5,000

4,500

4,000

3,500

3,000

2,500

2,000

1,500

1,000

500

£5,455

43%

34%

£3,360

35%

28%

£1,265

100%

37%

23%

LTIP award
Bonus
Basic salary, benefits and pension

£1,359

31%

31%

38%

£527

100%

£2,192

38%

38%

24%

Minimum

On-target
A Lacroix, Chief Executive Officer

Maximum

Minimum

On-target
E Leigh, Chief Financial Officer

Maximum

Points relating to the above table:
1.  Salary levels are based on those applying on 1 April 2017.
2.  The value of taxable benefits is based on the cost of supplying those benefits (as disclosed) for the year ended 31 December 2016.
3.  The value of pension receivable by the CEO and CFO in 2017 is taken to be 30% of salary and 20% of salary respectively.
4.  The on-target level of bonus is taken to be 50% of the maximum bonus opportunity.
5.  The on-target level of the LTIP is taken to be 50% of the face value of the award at grant.
6.  Share price movement and dividend accrual have not been incorporated into the values shown above.

APPROACH TO RECRUITMENT AND PROMOTIONS
The remuneration package for a new Executive Director – base salary, benefits, pension, annual bonus and long-term incentive awards 
– would be set in accordance with the terms of the Company’s prevailing approved Remuneration Policy at the time of appointment. 
The Committee may set the base salary at a value to reflect the calibre, experience and earnings potential of a candidate, subject  
to the Committee’s judgement that the level of remuneration is in the Company’s best interest. The maximum level of variable pay 
(annual bonus and long-term incentive awards) which may be awarded to a new Executive Director at or shortly following recruitment 
shall be limited to 450% of salary. These limits exclude buy-out awards and are in line with the ‘Remuneration Policy for Directors’ set 
out previously.

The Committee may offer additional cash and/or share-based elements to take account of remuneration relinquished when leaving the 
former employer when it considers these to be in the best interests of the Company (and therefore shareholders) (‘buy-outs’). Any such 
awards would reflect the nature, time horizons and performance requirements attaching to the remuneration it is intended to replace. 
Where appropriate the Committee retains the flexibility to utilise Listing Rule 9.4.2 for the purpose of making an award to ‘buy out’ 
remuneration relinquished when leaving the former employer.

For external and internal appointments, the Committee may agree that the Company will meet certain relocation expenses and 
continuing allowances as appropriate. Additionally, in the case of any Executive Director being recruited from overseas, or being 
recruited by the Company to relocate overseas to perform their duties, the Committee may offer expatriate benefits on an ongoing 

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

69

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

REMUNERATION REPORT
continued

basis subject to their aggregate value to the individual not 
exceeding 50% of salary per annum.

For an internal Executive Director appointment, any variable  
pay element awarded in respect of the prior role may be allowed 
to pay out according to its terms, adjusted as relevant to take  
into account the appointment. In addition, any other ongoing 
remuneration obligations existing prior to appointment  
may continue.

If a new Chairman or Non-Executive Director is appointed, 
remuneration arrangements will be in line with those detailed 
in the Remuneration Policy for Non-Executive Directors set  
out in the Remuneration Policy for Directors above.

SERVICE CONTRACTS FOR EXECUTIVE DIRECTORS
The service agreements of the Executive Directors are not 
fixed-term and are terminable by either the Company or the 
Director on 12 months’ notice and make provision, at the Board’s 
discretion, for early termination by way of payment of salary and 
pension contributions in lieu of 12 months’ notice. In calculating 
the amount payable to a Director on termination of employment, 
the Board would take into account the commercial interests of 
the Company and apply usual common law and contractual 
principles. Any payments in lieu of notice may be paid in a lump 
sum or may be paid in instalments and reduce if the Director finds 
alternative employment. The service contracts are available for 
inspection at the Company’s registered office. The Committee 
reviews the contractual terms for new Executive Directors to 
ensure these reflect best practice. In summary, the contractual 
provisions are:

Provision
Notice period
Common law and contractual 
principles
Remuneration entitlements

Change of control

Detailed Terms
12 months
Common law and contractual 
principles apply
A bonus may be payable 
(pro-rata where relevant) and 
outstanding Share Awards 
may vest (see below)
No Executive Director’s 
contract contains provisions 
or additional payments in 
respect of change of control. 
The treatment of bonus 
awards and outstanding 
Share Awards will be treated 
in line with the relevant plan 
rules.

The annual bonus may be payable with respect to the period of 
the financial year served. Any share-based entitlements granted 
to an Executive Director under the Company’s share plans will be 
determined based on the relevant plan rules.

The default treatment under the 2011 LTIP is that any 
outstanding awards lapse on cessation of employment.  
However, in certain prescribed circumstances, such as death, 
ill-health, disability, retirement or other circumstances at the 
discretion of the Committee, ‘good leaver’ status may be applied. 

For good leavers, awards will normally vest on the original vesting 
date, subject to the satisfaction of the relevant performance 
conditions at that time and reduced pro-rata to reflect the 
proportion of the performance period actually served. However, 
the Committee has discretion to determine that awards vest at an 
earlier date and/or to disapply time pro-rating, although it is 
envisaged that this would only be applied in exceptional 
circumstances. Any such incidents, where discretion is applied by 
the Committee in relation to Executive Directors, will be disclosed 
in the following Annual Report on Remuneration.

The default treatment for deferred bonus awards is that any 
outstanding awards lapse on cessation of employment.

However, in certain ‘good leaver’ circumstances (as described 
under the 2011 LTIP above), awards will vest in full on the original 
vesting date, unless (as permitted under the plan rules) the 
Committee determines that awards should vest at an earlier date.

In determining whether an Executive should be treated as a good 
leaver or not, the Committee will take into account the reasons 
for their departure.

LETTERS OF APPOINTMENT FOR NON-EXECUTIVE 
DIRECTORS
The Letter of Appointment for each Non-Executive Director 
states that they are appointed for an initial period of three years 
and all appointments are terminable by one month’s notice on 
either side. At the end of the initial period and after rigorous 
review the appointment may be renewed for a further period, 
usually three years, if the Company and the Director agree and 
subject to annual re-election at the AGM. Each letter of 
appointment states that if the Company were to terminate  
the appointment, the Director would not be entitled to any 
compensation for loss of office.

The table below sets out the terms for all the current Non-
Executive Directors of the Board.

Sir David Reid

Alan Brown*

Dame Louise  
Makin

Andrew Martin

Date of Appointment
1 December 2011 
Reappointed:  
1 December 2014 
15 April 2011  
Reappointed:  
14 April 2014
1 July 2012 
Reappointed:  
1 July 2015
26 May 2016

Gill Rider

1 July 2015

Michael Wareing 15 April 2011  
Reappointed:  
14 April 2014
1 July 2012  
Reappointed:  
1 July 2015

Lena Wilson

Notice Period/ 
unexpired term as at 
31 December 2016
One month /  
11 months

One month /  
3 months

One month /  
18 months

One month /  
29 months
One month /  
18 months
One month /  
3 months

One month /  
18 months

70

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

* Alan Brown will be stepping down from the Board on 24 May 2017

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

CONSIDERATION OF EMPLOYMENT CONDITIONS 
ELSEWHERE IN THE COMPANY
When setting the Remuneration Policy for Executive Directors, 
the Remuneration Committee takes into account the pay and 
employment conditions elsewhere within the Group. When 
considering the remuneration arrangements for the Executive 
Directors for the year ahead, the Committee is informed of salary 
increases across the wider group. The Committee also approves 
the overall reward strategy in operation across the Group.

The remuneration strategy set out at the beginning of the 
Directors’ Remuneration Policy Report reflects the strategy  
in place across all employees across the Group. Although this 
remuneration strategy applies across the Group, given the size  
of the Group and the geographical spread of its operations, the 
way in which the Remuneration Policy is implemented varies 
across the Group. For example, bonus deferral applies at the more 
senior levels within the Group and participation in the LTIP is at 
the Remuneration Committee’s discretion and is typically limited 
to senior executives employed within the Group.

Given the geographical spread of the Group’s operations, the 
Remuneration Committee does not consider it appropriate to 
consult employees on the Remuneration Policy in operation for 
Executive Directors.

CONSIDERATION OF SHAREHOLDER VIEWS
The Remuneration Committee takes the views of the  
Group’s shareholders very seriously and, as highlighted in the 
Remuneration Committee Chair's statement, prior to the vote  
on the Annual Remuneration Report at the 2016 AGM took 
considerable time to engage with and listen to shareholders  
on their views and the Remuneration Policy going forward.  
The policy that was approved by shareholders at the 2016  
AGM reflects the policy discussed with shareholders during  
the consultation process.

LEGACY ARRANGEMENTS
For avoidance of doubt, through this approved Directors’ 
Remuneration Policy Report, authority is given to the Company 
to honour any commitments entered into with current or former 
Directors (such as the vesting of past share awards) that  
were agreed:

(i) 

 before the policy set out above, or any previous policy, came 
into effect;

(ii)   at a time when a previous policy approved by shareholders 
was in place provided that the payment is in line with the 
terms of that policy; and

(iii)   at a time when the relevant individual was not a Director of 
the Company and the payment was not in consideration for 
the individual becoming a Director of the Company.

ANNUAL REPORT ON REMUNERATION

COMMITTEE MEMBERSHIP AND MEETING ATTENDANCE
Membership and attendance at meetings of the Committee 
during the year was as follows:

Number of meetings held in 2016

Committee Members
Gill Rider (Committee Chair)
Dame Louise Makin
Michael Wareing1
Mark Williams2
1.  Michael Wareing was appointed to the Committee on 20 April 2016.
2.   Mark Williams missed one meeting due to illness. He passed away on  

Eligible 
to attend
4
4
3
1

Attendance
4
4
3
0

6 March 2016. 

Throughout the year, the composition of the Committee was in 
compliance with the Codes, with the exception of the brief period 
between 6 March 2016 and 20 April 2016 when the Committee 
consisted of just two members following the sudden death of Mark 
Williams. All members are independent Non-Executive Directors. 

On appointment, new Committee members receive an appropriate 
induction consisting of the review of the Terms of Reference, 
previous Committee meeting papers, meetings with senior 
personnel and advisors and, as appropriate, meetings  
with shareholders.

The Chairman, CEO and the EVP, Human Resources may,  
by invitation, attend the Committee meetings, except when  
their own remuneration is discussed. No Director is involved in 
determining his or her own remuneration. None of the Committee 
members has had any personal financial interest, except as 
shareholders, in the matters decided. The Group Company 
Secretary acts as Secretary to the Committee.

THE ROLE OF THE COMMITTEE 
On behalf of the Board, the Committee:

•  determines the Company’s policy on the remuneration of the 

Chairman, the Executive Directors and other senior executives;

•  determines the remuneration packages of the above, including 

any compensation on termination of office;

•  reviews the remuneration arrangements for the wider 
employee population and considers issues relating to 
remuneration that may have a significant impact on the Group;

•  provides advice to, and consults with, the CEO on major policy 
issues affecting the remuneration of other executives; and

•  keeps the remuneration policy under review in the light of 

regulatory and best practice developments and shareholder 
expectations. Due regard is given to the interests of 
shareholders and the requirements of the Listing Rules  
and associated guidance.

The Terms of Reference of the Committee are available on the 
Intertek website at www.intertek.com.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

71

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

REMUNERATION REPORT
continued

THE ACTIVITY OF THE COMMITTEE 
The Committee met four times during 2016 and considered:

•  Executive Director remuneration;

•  the salary for senior management and the determination 

of the bonus payments for 2016;

•  the TSR and EPS performance results for the 2013 to 2015 

share plan award cycles;

•  the 2016 bonus targets and performance measures;

•  share plan awards for 2016 to 2019 and TSR and EPS 

performance criteria;

•  Remuneration Policy for Directors including outcomes from 

consultation and shareholder feedback;

•  the remuneration proposals for new senior employees;

•  the departure terms for senior executives;

EXTERNAL APPOINTMENTS
The Company recognises that, during their employment with  
the Company, Executive Directors may be invited to become 
Non-Executive Directors of other companies and that such duties 
can broaden their experience and knowledge. Executive Directors 
may, with the written consent of the Company, accept such 
appointments outside the Company, and the policy is that  
any fees may be retained by the Director.

André Lacroix
André is the Senior Independent Non-Executive Director at 
Reckitt Benckiser Group plc for which his earnings from 1 January 
to 31 December 2016 were £125,000 which he retained. 

STATEMENT OF SHAREHOLDER VOTING 
At the 2016 AGM, a resolution was proposed to shareholders to 
approve both the Remuneration policy and the Remuneration 
report for the year ended 31 December 2015. These resolutions 
received the following votes from shareholders:

•  the review of the Directors’ Remuneration report to ensure 
compliance with Remuneration Reporting Regulations; 

Remuneration policy:

•  the annual Committee agenda schedule;

•  the Committee Terms of Reference; 

•  the annual Committee evaluation;

•  2016 AGM update and Corporate Governance bodies voting 

recommendations; and

•  updates on Corporate Governance developments.

ADVISORS 
To ensure that the Group’s remuneration practices drive and 
support achievement of strategies and are market competitive, 
the Committee obtains advice from various independent sources. 

In 2015, the Committee selected and appointed Deloitte LLP for 
their particular expertise both at a local and global level due to 
the worldwide operations of the Group. During 2016 the 
Committee continued to receive advice from Deloitte LLP and 
following review remain satisfied that the advice is objective and 
independent. Deloitte provided no other services to the 
Committee during the year under review.

Deloitte are members of the Remuneration Consultants Group 
and adhere to the Voluntary Code of Conduct in relation to 
executive remuneration consulting in the UK.

The fees paid to Deloitte in the year were £81,370. The charges 
for services are calculated on the basis of time spent and the 
seniority of the personnel performing the work at their 
respective rates.

In favour
Against
Total
Withheld
*  Percentage of total issued share capital voted.

Votes
116,806,831
 4,383,570
121,190,401
 1,386,204

Remuneration report: 

In favour
Against
Total
Withheld
*  Percentage of total issued share capital voted.

Votes
118,265,856
4,304,004
122,569,860
6,746

%
96.38
 3.62
75.09*

%
96.49
3.51
75.95*

A further resolution was proposed to approve the Intertek Group 
plc Savings-Related Share Option Scheme. This resolution 
received the following votes from shareholders:

In favour
Against
Total
Withheld
*  Percentage of total issued share capital voted.

Votes
121,288,154
1,158,001
122,446,155
130,452

%
99.05
0.95
75.87*

72

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

DIRECTORS’ REMUNERATION EARNED IN 2016 
The table below summarises Directors’ remuneration received in 2016 and the prior year for comparison.

Base salary 
or fees 
£’000

Benefits1
£’000

BIK arising
from
performance
of duties6
£'000

Pension
£’000

Annual
bonus2
£’000

Long-term
incentives
£’000

Sub-total 
£'000

Other 
£'000

Total 
£’000

Executive Directors
André Lacroix

Edward Leigh

2016
20157
2016
2015

908 
557
406 
390

53
20
27 
24

–
–
– 
–

273 
167
82 
785

1,282 
1,080
573 
772

– 
–
994
–

2,516
1,824
1,187
1,264

2,906 3
–
–
–

5,422 
1,824
1,187 
1,264

Non-Executive Directors
Edward Astle

Gill Rider

Alan Brown

Dame Louise Makin

Andrew Martin
Sir David Reid

1
1
–
–
1
1
–
2
3
–
–
7
7
–
4
1
6
 Benefits include allowances in lieu of company car, annual medicals, life assurance and private medical insurance, and the use of a car and driver for the CEO. 
With respect to the Non-Executive Directors, other than Sir David Reid who receives a car allowance of £25,000 per annum, no other benefits are provided.
2.  This relates to the payment of the annual bonus and Deferred Bonus Share Award for the financial year end. Further details of this payment are set out on the 

20168
2015
2016
2015
2016
2015
201610
2016
2015
2016
2015
2016
2015
20169
2015
2016
2015

34
71
69
67
68
66
35
320
320
73
32
98
93
21
65
68
68

35
72
69
67
69
67
35
347
348
73
32
105
100
21
69
69
74

–
–
–
–
–
–
–
25
25
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

Michael Wareing

Mark Williams

Lena Wilson

1 

35
72
69
67
69
67
35
347
348
73
32
105
100
21
69
69
74

3. 

4. 

5. 

6. 

following pages.
 This relates to the vesting of the Mirror award granted on joining. The value shown is based on the share price of £31.12 which was the closing mid-market quotation  
on 25 May 2016, the date of vesting.
 This relates to the vesting of the 2014 LTIP award. The value shown is based on the share price of £33.71 which is based on the average share price in the fourth 
quarter of 2016. The awards were granted on 10 March 2014 prior to Edward Leigh’s appointment as CFO on 1 October 2014.
 The pension contributions for Edward Leigh include the sum of £17,140 (2015: £39,600) which was paid into the Intertek Group Personal Pension Plan, which is a 
defined contribution scheme.
 Certain expenses relating to the performance of a Director’s duties (not included in the Benefits column above) such as travel to and from Company meetings and 
related accommodation have now been classified as taxable. In such cases, the Company will ensure that the Director is not out of pocket by settling the related tax via 
the PSA. In line with current regulations, these taxable benefits have been disclosed and are shown in the BIK arising from performance of duties column. The figures 
shown are the cost of the taxable benefit.
Information for André Lacroix for 2015 is for remuneration from 16 May 2015, on his appointment as CEO.

7. 
8.  Edward Astle's fees relate to the period until he stepped down from the Board. 
9.  Mark Williams’s fees relate to the period until he passed away on 6 March 2016. 
10.  Andrew Martin’s fees relate to the period from 26 May 2016, the date he was appointed to the Board.  

ANNUAL BONUS
The annual bonus for 2016 was based solely on financial measures:

•  80% based on a matrix (illustration provided on the following page) based on revenue and operating profit growth

•  20% based return on invested capital (ROIC)

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

73

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

REMUNERATION REPORT
continued

Overview of the matrix (80% of the award)

Revenue performance (£m)

Maximum
Target
Threshold
Below threshold

Operating profit performance (£m)

Below
threshold
0%
0%
0%
0%

Threshold
40%
30%
25%
0%

Target
65%
50%
35%
0%

Maximum
100%
75%
60%
0%

Straight line pay-outs occur between each of the points noted above.

The Company’s performance resulted in a Group bonus   payout of 70.24%. Performance of individual components is shown below.

2016 Company Performance against bonus targets

Financial measures
Total External Revenue
Operating Profit1

Revenue/Profit Matrix
Return on invested capital

Total

%
Weighting

80%
20%
100%

2016
Target2

2016
Threshold

2016
Actual
£2,310.0m £2,357.0m £2,404.0m £2,350.6m
£380.9m

2016
Maximum

£374.2m

£385.4m

£363.0m

22.0%

22.2%

22.4%

23.6%

1.  Calculated using constant 2015 exchange rates. Adjusted results exclude the impact of Separately Disclosed Items.
2.  Target is equivalent to 50% pay-out.
3.  Percentage achieved against maximum targets.

For 2016, the annual bonus outturn in cash and shares is as follows:

André Lacroix
Edward Leigh

Achieved3

Weighted
achievement

62.8%
100%

50.24%
20.00%
70.24%

Payable in cash
£’000
641.2
286.6

Deferred 
Share Award 
£’000
641.2
286.6

The Committee has the discretion to adjust the final bonus outcome downwards if it considers short-term performance has been 
achieved at the expense of long-term future success. The Committee may also adjust the final bonus outcome upwards to recognise 
exceptional circumstances that were beyond the direct responsibility of the Executive Director and the Executive has managed and 
mitigated the impact of any loss. The Committee considered the results and did not exercise any discretion in respect of the above 
bonus outturn.

Both the cash and share elements of the bonus are subject to malus and clawback. Overpayments may be reclaimed in the event of 
performance achievements being found to be significantly misstated.

VESTING OF LTIP SHARE AWARDS 
The LTIP Share Awards granted in 2014 are subject to performance for the three-year period ended 31 December 2016.  
The performance conditions attached to this award and actual performance against these conditions is as follows:

Metric
Earnings Per Share

Performance condition
Annualised fully diluted, adjusted EPS growth, 
calculated on the basis of foreign exchange rates 
adopted at the start of the performance cycle

Threshold
target
6%

Stretch 
target
14%

Actual
performance
6.92%

Vesting 
level
33.62%

Total Shareholder Return Relative TSR performance against the FTSE 31  
to 130 (excluding banks and investment trusts)

Median

Total vesting

Upper 
quartile

Between 
median and 
upper quartile1

51.09%

42.35%

1. TSR performance calculation was calculated by Deloitte; Intertek was ranked 39th of the 93 members of the comparator group of companies.

74

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

The LTIP Share Awards granted in 2014 to the Executive Directors were as follows:

Executive Director
André Lacroix
Edward Leigh2
Total vesting

Number of
shares at 
grant
 – 
6,576

Number of 
shares based 
on accrued 
dividends
–
349

Total number 
of shares1
–
6,925

Number of
shares 
to lapse
–
(3,993)

Number of
shares 
to vest
–
(2,932)

Value of
vested
shares
£'000
–
98.9
98.9

1.  The 2014 award includes accrual of dividends paid and payable during the vesting period.
2.  The value shown is based on the share price of £33.71 which is based on the average share price in the fourth quarter of 2016. The awards were granted on 10 March  
  2014 prior to Edward Leigh’s appointment as CFO on 1 October 2014.

LTIP SHARE AWARDS GRANTED DURING THE YEAR 
The following LTIP (Performance) Share Awards were granted to the Executive Directors on 21 March 2016:

André Lacroix

Edward Leigh

Type of 
award
LTIP Share
Award
LTIP Share 
Award

Basis of 
award 
granted
250% 
of salary
200% 
of salary

Share price 
at date 
of grant 
£
£31.084

Number of 
shares over 
which award 
was granted
71,982

% of face 
value that
would vest at
threshold
performance
25%

Face value 
of award
£’000
2,237

£31.084

25,736

800

25%

Vesting 
determined 
by 
performance
over
Three
years to 
31 December
2018

The LTIP Share Awards granted in 2016 are subject to performance for the three-year period ending 31 December 2018.

The performance conditions attached to this award and the targets are as follows:

Metric
Earnings Per Share

Total Shareholder Return

Performance condition
Annualised fully diluted, adjusted EPS growth, calculated on the 
basis of foreign exchange rates adopted at the start of the 
performance cycle
Relative TSR performance against the FTSE 31 to 130 (excluding 
banks and investment trusts)

Threshold 
target
4%

Stretch target
10%

Median

Upper 
quartile

SHARE PLAN AWARDS
The table below shows the Directors’ interests in the Intertek Share Plans, all of which are restricted stock units (RSUs):

Type of Award

LTIP Share
Dividend
Mirror share, 
Tranche A
Dividend
Mirror share, 
Tranche B
Dividend
LTIP Share
Dividend
Deferred 
Share
Dividend

31 December
2015 
Number 
of shares

Granted 
in 2016 
Number of 
shares

Award 
price1
£

Dividend 
accrued 
in 20167

Vested 
in 2016
Number 
of shares

Lapsed 
in 2016
Number 
of shares

90,440
612
91,575

1,810
91,574

1,810
– 
–
–

– 
–
–

–
–

–
71,982
–
17,376

– 
–
28.006

–
28.006

–
31.084
–
31.084

–
1,493
–

–
–
(91,575)

–
–

(1,810)
–

1,511
– 
1,188
–

–
– 
–
–

– 
277,821

– 
89,358

– 
–

286
4,478

– 
(93,385)

–
–
–

–
–

–
– 
–
–

– 
–

31 
December
2016 
Number 
of shares

Date of
vesting

90,440
2,105

Sep 2018

– May 2016

–

91,574 May 2017

3,321

71,982 Mar 2019

1,188

17,376 Mar 2019

286
278,272

André Lacroix
20155

20166

Total

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

75

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

REMUNERATION REPORT
continued

SHARE PLAN AWARDS (CONTINUED)
The table below shows the Directors’ interests in the Intertek Share Plans, all of which are restricted stock units (RSUs):

Type of Award

Deferred 
Share
Dividend
LTIP 
(Performance)

Dividend
Deferred 
Share
Dividend
LTIP Share
Dividend
Deferred 
Share4
Dividend
LTIP Share5
Dividend
Deferred 
Share
Dividend
LTIP Share
Dividend

31 December
2015 
Number 
of shares

Granted 
in 2016 
Number of 
shares

Award 
price1
£

Dividend 
accrued 
in 20167

Vested 
in 2016
Number 
of shares

Lapsed 
in 2016
Number 
of shares

31 December
2016 
Number 
of shares

1,755

88
1,755

88
1,331

48
6,576
241
5,405

106
32,336
218
–

–
–
–
49,947

–

–
–

–
–

–
–
–
–

–
–
–
12,425

–
25,736
–
38,161

34.17

–
34.17

–
30.41

–
30.41
–
25.572

–
24.74
–
31.084

–
31.084
–
–

–

–
–

–
–

21
–
108
–

89
–
533
–

(1,755)

–

(88)
–

–
(1,755)

–
–

–
–
–
–

–
–
–
–

(88)
–

–
–
–
–

–
–
–
–

204
–
424
1,379

–
–
–
(1,843)

–
–
–
(1,843)

–

–
–

–
1,331

69
6,576
349
5,405

195
32,336
751
12,425

204
25,736
424
85,801

Date of
vesting

May 2016

May 2016

Mar 2017

Mar 2017

Mar 2018

Sep 2018

Mar 2019

Mar 2019

Edward Leigh
20132

20143

2015

20166

Total

1.  Awards made are based on a share price obtained by averaging the closing share prices for the five dealing days before the date of grant.
2.   Awards vested on 25 May 2016, on which date the closing market price of shares was £31.12 having been granted on 20 May 2013 on which date the closing market 

price was £33.27. 50% of LTIP (Performance) Awards were subject to EPS and 50% were subject to relative TSR. The EPS threshold level was set at 6% per annum and the 
upper target at 16% per annum. Under the TSR condition, the Company’s TSR ranking is measured relative to the FTSE index members 31 to 130 (excluding banks and 
investment trusts). The LTIP (Performance) shares did not vest as performance conditions were not met. 

3.   Awards will vest on 10 March 2017, subject to performance and continued employment, having been granted on 10 March 2014 on which date the closing market price 

was £30.46. 50% of the LTIP Share Awards are subject to EPS and 50% are subject to relative TSR. The EPS threshold level was set at 6% per annum and the upper target 
at 14% per annum. Under the TSR condition, the Company’s TSR ranking is measured relative to the FTSE index members 31 to 130 (excluding banks and investment 
trusts). As set out on page 74, 42.35% of awards will vest.

4.  Awards will vest on 9 March 2018, subject to continued employment, having been granted on 9 March 2015 on which date the closing market price was £25.70.
5.   Awards will vest on 22 September 2018, subject to performance and continued employment, having been granted on 22 September 2015 on which date the closing 

market price was £23.94. 50% of awards are subject to EPS and 50% are subject to relative TSR. The EPS threshold level was set at 4% per annum and the upper target at 
10% per annum. Under the TSR condition, the Company’s TSR ranking is measured relative to the FTSE index members 31 to 130 (excluding banks and investment trusts).

6.   Awards will vest on 21 March 2019, subject to continued employment, having been granted on 21 March 2016 on which date the closing market price was £31.13. 

Awards were made on a share price of £31.084 being the share price obtained by averaging the closing share prices for the five dealing days before the date of grant. 
50% of the LTIP Share Awards are subject to EPS and 50% are subject to relative TSR. The EPS threshold level was set at 4% per annum and the upper target at 10% per 
annum. Under the TSR condition, the Company’s TSR ranking is measured relative to the FTSE index members 31 to 130 (excluding banks and investment trusts).

7.   The dividend shares are accrued on the date the dividend is paid and determined using the closing market price of the shares on that date. The dividend accruals relate to 

Share Awards made in lieu of not receiving cash dividends during the vesting period.

MALUS AND CLAWBACK
Malus and clawback will operate, in respect of the 2011 Long Term Incentive Plan in circumstances where there is reasonable evidence of 
misbehaviour or material error, conduct considered gross misconduct, breach of any restrictive covenants by participants, conduct which 
resulted in (a) significant loss(es) to the Company, failure to meet appropriate standards of fitness and proprietary; a material failure of 
management in the Company, a discovery of a material misstatement in the audited consolidated accounts or the behaviour of a Director 
has a significant detrimental impact on the reputation of the Group. Clawback can be applied at any time during the clawback period 
which is six years from the date of the award unless extended by the Remuneration Committee prior to the expiry of the initial  
clawback period.

The Remuneration Committee has the discretion to reduce bonus payments if it believes that short-term performance has been 
achieved at the expense of the Group’s long-term future or vice versa. The Remuneration Committee also retains the discretion  
to reduce or reclaim payments if the performance achievements are subsequently found to have been significantly mis-stated. 

76

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

DIRECTORS’ INTERESTS IN ORDINARY SHARES
The interests of the Directors in the shares of the Company as at the year end, or date of retirement, are set out below. Save as stated 
in this report, during the course of the year, no Director nor did any member of his or her immediate family have any other interest in the 
ordinary share capital of the Company or any of its subsidiaries. No Directors have any share options.

Beneficially
owned at 
31 December
2015 or on
appointment
100,000
1,000
1,443
1,623
546
–
2,828
–
3,801
2,384
530

Beneficially 
owned at 
31 December 
2016 or on 
ceasing to 
be a Director1
249,494
1,976
1,628
1,808
715
–
3,356
249
3,973
2,575
699

Outstanding 
LTIP Share 
Awards²
162,422
64,648
–
–
–
–
–
–
–
–
–

Outstanding 
Deferred 
Shares/ Mirror 
Awards
108,950
19,161
–
–
–
–
–
–
–
–
–

Outstanding 
Share Award 
dividends
6,900
1,992
–
–
–
–
–
–
–
–
–

Shareholding 
as a % of
salary3
951
17
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

Shareholding 
Guideline
met?
Yes
No
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

André Lacroix4
Edward Leigh5
Edward Astle6
Alan Brown
Dame Louise Makin
Andrew Martin7
Sir David Reid
Gill Rider
Michael Wareing
Mark Williams8
Lena Wilson

1.  No changes in the above Directors’ interests have taken place between 31 December 2016 and the date of this report. 
2.   Subject to performance conditions. 
3.  Based on a share price of £34.81 as at 31 December 2016 and applies to the annual salary for 2016.
4.  Appointed 16 May 2015 with the guideline to hold 200% of base salary in shares by 16 May 2020.
5.  Appointed on 1 October 2014 with the guideline to hold 150% of base salary in shares by 1 October 2019. This guideline was increased to 200% in the Remuneration 

policy approved by shareholders on 25 May 2016 and must be met by 25 May 2021.

6.  Stepped down from the Board on 25 May 2016.
7.  Appointed on 26 May 2016.
8.  Passed away on 6 March 2016.

PAYMENTS TO PAST DIRECTORS
Wolfhart Hauser (ceased to be a Director on 15 May 2015)
As set out in the 2015 Annual report and Accounts, on 4 January 2016 the following awards granted to Wolfhart Hauser vested at a 
share price of £27.48. All shares vested are to be held by Wolfhart until the original vesting dates.

Award Date
5 March 2013
10 March 2014
9 March 2015

Type
Deferred shares
Deferred shares
Deferred shares

Number of shares
20,689
10,507
12,585

Dividend Shares Closing price on day of award
£34.40
£30.46
£25.70 

1,039
385
248

The dividend shares are accrued on the date the dividend is paid and determined using the closing market price of the shares on that 
date. The dividend accruals relate to Share Awards made in lieu of not receiving cash dividends during the vesting period.

All 41,378 LTIP (Performance) Share Awards that were granted to Wolfhart on 5 March 2013, on which date the closing market price was 
£34.40, lapsed on 7 March 2016 as the performance criteria was not met. The applicable performance criteria was based 50% on EPS 
and 50% on TSR. The EPS threshold level was set at 6% per annum and the upper target at 16% per annum. Under the TSR condition, 
the Company’s TSR ranking was measured relative to the FTSE index members 31 to 130 (excluding banks and investment trusts). 

19,580 of the 46,991 LTIP (Performance) Share Awards granted to Wolfhart on 10 March 2014, on which date the closing market price 
was £30.46, lapsed when he left office. 907 dividend shares also lapsed in relation to those awards. 452 dividend shares were awarded 
for dividends paid in 2016 in relation to the remaining 27,411 LTIP (Performance) Share Awards.

Award Date
10 March 2014

Type

LTIP (Performance) share

Number of shares
27,411

Dividend Shares Closing price on day of award
£30.46 

1,268

PAYMENTS FOR LOSS OF OFFICE
No payments were made in respect of loss of office during the year ended 31 December 2016.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

77

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

REMUNERATION REPORT
continued

PERCENTAGE CHANGE IN REMUNERATION LEVELS
The table below shows the average movement in salary and annual bonus for UK employees between the 2015 and 2016 financial 
year ends. On taking up his appointment as CEO on 16 May 2015, André Lacroix’s salary was £895,000 for 2015. In 2016, his salary 
was increased to £912,900.

CEO (A Lacroix1)
Average pay based on Intertek’s UK employees

Salary
2.0%
3.5%

Bonus
(25.8%)
(15.0%) 

Benefits
65.6%
4.1% 

1.  The percentage change for bonus and benefits for André Lacroix are based on actual amounts earned in 2016 and an annualised comparative for 2015.

RELATIVE IMPORTANCE OF THE SPEND ON PAY
The table below shows the movement in spend on staff costs between the 2015 and 2016 financial years, compared to dividends.

Staff costs*
Dividends
*  Staff costs are shown at actual rates, which include a 10.2% foreign exchange impact. Excluding the foreign exchange impact, staff costs increased by 8.2%.

2016
£m
1,140.6
88.0

2015
£m
956.2
80.7

% change
19.3%
9.0%

PERFORMANCE GRAPH 
Consistent with prior years, the graph below shows the TSR in respect of the Company over the last eight financial years, compared 
with the TSR for the full FTSE 100 Index. TSR, reflecting the change in the value of a share and dividends paid, can be represented by 
the value of a notional £100 invested at the beginning of a period and its change over that period.

TSR PERFORMANCE 

£

600

500

400

300

200

100

0

2008

INTERTEK GROUP – TOT RETURN IND REB#(ITRK(RI))

REB#(FTSE100(RI))REB#(FTSE100(RI))

2009

2010

2011

2012

2013

2014

2015

2016

CEO TOTAL REMUNERATION
The total remuneration figures for the CEO during each of the past eight financial years are shown in the table below. Consistent with 
the calculation methodology for the single figure for total remuneration, the total remuneration figure includes the total annual bonus 
and Deferred Share Award based on that year’s performance and LTIP Share Awards based on the three-year performance period 
ending in the relevant year. The annual bonus pay-out and LTIP award vesting level as a percentage of the maximum opportunity  
are also shown for each of these years.

Total remuneration £’000
Annual bonus (%)
LTIP award vesting (%)

Year ended 31 December

2009
2,451
100
100

2010
3,164
96.6
100

2011
4,554
92.3
100

2012
5,298
83.1
100

2013
3,195
34.6
81.8

2014
2,011
38.4
25.2

2015
W Hauser
876
90.6
–

78

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

2015
A Lacroix

2016
1,824 5,422
96.6 70.24
–

–

 
 
 
OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

CEO TOTAL REMUNERATION
The graph below shows the total remuneration of the Intertek CEO over the eight year period from 2009 to 2016.

Mirror awards
LTIP (share price increase)4

LTIP (award share price)3

Annual Bonus
Pension

Benefits
Salary

CEO TOTAL REMUNERATION FIGURE

£’000

6,000

5,000

4,000

3,000

2,000

1,000

0

2009

2010

2011

2012

2013

2014

2015 (WH)1

2015 (AL)2

2016

1.  Shows W Hauser remuneration based on period to 15 May 2015.
2.  Shows A Lacroix remuneration for the period from appointment as CEO on 16 May 2015.
3.  LTIP (award share price) shows the proportion of the LTIP value received which resulted from the share price on the award date.
4.  LTIP (share price increase) shows the proportion of the LTIP value received which resulted from increase in the share price over the vesting period. 

REMUNERATION DECISIONS TAKEN IN RESPECT OF THE FINANCIAL YEAR ENDING 31 DECEMBER 2017
Base salary
Following a review of each individual’s performance in the year, the Remuneration Committee approved salary increase of 2.0% for the 
Executive Directors. This is in line with the increase provided to UK employees in the Group.

The Executive Directors’ salaries are:

André Lacroix
Edward Leigh

Base salary
from 
1 April 2016 
£’000
913
408

Base salary
from 
1 April 2017 
£’000
931
416

% increase
2.0%
2.0%

Annual Bonus and LTIP awards to be granted in 2017
For 2017, the annual bonus opportunity expressed as a percentage of base salary will be 200% for the CEO and CFO. The Committee 
has determined that for 2017 the basis for calculating the Annual Bonus will be unchanged from the previous year – 80% will be based 
on a matrix based on revenue and operating profit growth, and 20% will be based on ROIC.

Annual Bonus will continue to be subject to a quality of earnings review at the end of the year to ensure that pay-outs are appropriate 
based on the underlying performance of the Group and to ensure that any awards are commensurate with the Group’s culture and values.

The Committee has chosen not to disclose, in advance, the performance targets for the forthcoming year as these include items 
which the Committee considers commercially sensitive. In accordance with good governance, the Committee is however committed to 
providing insightful and transparent disclosure to our shareholders. In this regard, and in line with the Investment Association’s position 
regarding bonus target disclosure, the Committee will disclose the performance targets for the annual incentive in the following year.

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FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

REMUNERATION REPORT
continued

For 2017, the LTIP opportunity for the CEO and CFO will be 250% and 200% of salary respectively with targets based on the Group 
Remuneration Policy as below:

Metric
Earnings Per share

Total Shareholder Return

Performance condition
Annualised fully diluted, adjusted EPS growth calculated on 
the basis of foreign exchange rates adopted at the start of 
the performance cycle
Relative TSR performance against the FTSE 31 to 130 
(excluding banks and investment trusts)

Threshold 
target
4%

Stretch 
target
10%

Median

Upper
quartile

NON-EXECUTIVE DIRECTORS’ FEES 
As detailed in the Remuneration policy, fees for the Non-Executive Directors are determined by the Board, based on the responsibility 
and time committed to the Group’s affairs and appropriate market comparisons. Individual Non-Executive Directors do not take part in 
discussions regarding their own fees. A summary of current fees is as follows: 

Board membership
Chairman
Non-Executive Director
Senior Independent Non-Executive Director
Committee membership
Chair Audit Committee
Chair Remuneration Committee
Chair Nomination Committee
Member Audit Committee
Member Remuneration Committee
Member Nomination Committee

2016
£’000

320
58
12

20
15
–
10
7.5
2.5

2017
£’000

320
58
12

20
15
–
10
7.5
2.5

Pursuant to the policy of aligning Directors’ interests with those of shareholders, £10,000 of the fees paid to the Non-Executive 
Directors and £30,000 of the fees paid to the Chairman are used each year to purchase shares in the Company.

APPROVAL OF THE DIRECTORS’ REMUNERATION REPORT
The Directors’ Remuneration report, including both the Directors’ Remuneration policy report and Annual Report on Remuneration,  
was approved by the Board on 6 March 2017.

Gill Rider
Chair of the Remuneration Committee

80

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

AUDIT COMMITTEE

DEAR SHAREHOLDER
Our last financial year has once again seen more regulatory 
changes. I am pleased to present this year’s report of the Audit 
Committee (‘Committee’) which aims to outline the activities and 
the responsibilities of the Committee, on behalf of the Board, in 
responding to these changes and in scrutinising the conduct of 
the business, its management and auditors to protect the 
interests of our shareholders. 

The Board and the Committee devoted significant time to assess 
our current approach to managing the Group’s risk, controls and 
compliance. In order to respond dynamically to our changing risk 
environment, it was agreed to establish a separate Group Risk 
Committee during the year that reports into the Board through 
the CEO. Delegating the management of risk to the Group Risk 
Committee is intended to enable an integrated, group-wide 
approach to identifying and managing emerging and systemic 
risks responsively and providing an immediate improvement in 
the quality of risk reporting and monitoring. The Committee 
continues to review the Company's internal control and risk 
management systems.

The Terms of Reference of the Audit Committee have been 
reviewed and updated, and are available on the Company’s 
website at www.intertek.com.

Following the audit tender during 2015 and the appointment 
of PricewaterhouseCoopers LLP (‘PwC’) in May 2016, the 
Committee oversaw a smooth transition from the previous 
auditor, KPMG Audit Plc (‘KPMG’). The process included the 
attendance of PwC at Committee meetings before their formal 
appointment, supplemented by detailed audit planning activities 
at all the Group’s material operating sites and the review of 
KPMG’s audit files at major locations. 

During the year the Committee also ensured that separate 
meetings with the CFO, Group General Counsel, Group Audit 
Director and the external auditor without management present 
took place in order to provide a forum for any issues to be raised.

The internal evaluation of the performance of the Committee was 
conducted during the year and it was shown that the Committee 
is able and effective in discharging its duties in accordance with 
its Terms of Reference and the requirements of the Codes.

As announced during the year, Andrew Martin has succeeded me 
as Chairman of this Committee with effect from 1 March 2017.

COMMITTEE MEMBERSHIP AND MEETING ATTENDANCE
Membership and attendance at meetings of the Committee 
during the year was as follows:

Number of meetings 
held in 2016

Committee Members
Michael Wareing (Committee Chair) 
Edward Astle1
Alan Brown
Andrew Martin2
Lena Wilson
1.  Edward Astle stepped down from the Committee on 25 May 2016.
2.  Andrew Martin was appointed to the Committee on 26 May 2016.
3.   Andrew Martin was unable to attend one meeting due to a prior commitment 

Attendance
5
3
5
13
44

Eligible to
attend
5
3
5
2
5

entered into before his appointment. 

4.  Lena Wilson was unable to attend one meeting due to an illness in the family. 

Throughout the year, the composition of the Committee was  
in compliance with the Codes and all members are independent 
Non-Executive Directors. The Board determined that Michael 
Wareing, Andrew Martin and Alan Brown have recent and relevant 
financial experience. The Committee as a whole has competence 
relevant to the sectors in which Intertek operates and their 
biographies are set out on pages 58 and 59. 

On appointment new Committee members receive an appropriate 
induction, consisting of the review of the Terms of Reference, 
previous Committee meeting papers, information on the 
Company’s financial and operational risks and also have access to 
and meetings with senior management and the Group’s internal 
and external auditors.

The business of the Committee is linked to the Group’s financial 
calendar of events and the timetable for the annual audit. At the 
invitation of the Committee, the Chairman, CEO, CFO, Group 
Financial Controller, Group General Counsel and the Group Audit 
Director attended the meetings. The audit partner and audit lead 
from KPMG attended meetings held prior to 25 May 2016 and 
PwC attended all meetings held during the year. Other senior 
executives were invited to attend the Committee meetings  
as required. 

ROLE AND RESPONSIBILITY OF THE COMMITTEE
Our role and responsibilities, as authorised by the Board, are set 
out in the Terms of Reference of the Committee and fall into the 
categories below: 

Financial reporting 
•  Monitor the integrity of the financial statements and  
their compliance with UK statutory requirements.

•  Review significant financial reporting issues and  

judgements and accounting policies and compliance  
with accounting standards.

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AUDIT COMMITTEE
continued

Narrative reporting
•  Where requested by the Board, to review the Annual Report 
and Accounts, and advise the Board on whether, taken as a 
whole, it is fair, balanced and understandable, and provides  
the information necessary for shareholders to assess the 
Company’s position and performance, business model  
and strategy.

Internal control and risk management systems
•  Review the adequacy and effectiveness of the internal financial 

controls and internal control and risk management systems.

•  Review and approve the statements to be included in  
the Annual Report concerning internal controls and  
risk management. 

Internal audit 
•  Monitor the effectiveness of the internal audit function. 

•  Agree internal audit plans and review reports of the internal 

audit work.

•  Review and monitor management’s responsiveness to control 

observations made by the internal auditor. 

External audit
•  Consider and make recommendations to the Board, to be put to 

shareholders for approval at the AGM, in relation to the 
appointment, re-appointment and removal of the Company’s 
external auditor. 

•  Oversee the relationship with the external auditor. 

•  Ensure that at least once every 10 years the audit services 

contract is put out to tender.

•  Monitor and review the independence and performance of  

the external auditor and evaluate their effectiveness. 

SIGNIFICANT ISSUES CONSIDERED BY THE COMMITTEE
In preparation for each year-end, the Committee reviews the 
significant accounting policies, estimates and judgements to  
be applied in the financial statements and discusses their 
application with management. The external auditor also 
considers the appropriateness of these assessments as  
part of the external audit.

In accordance with the Codes, the external auditor prepares  
a report for the Committee on both the half year and full year 
results, which summarises the approach to key risks in the 
external audit and highlights any issues arising out of their work 
on those risks, or any other work undertaken on the audit. During 
the year, the Committee reviewed and considered the following 
areas of judgement to be exercised in the application of the 
accounting policies:

Claims
From time to time the Group is involved in various claims and 
lawsuits incidental to the ordinary course of business. The 
Committee considered the claims provision which reflects the 
estimates of amounts payable in connection with identified claims 
from customers, former employees and others. The Committee 
noted that once claims have been notified the finance teams liaise 
with the business to determine whether a provision is required, 

82

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

based on IAS 37 ‘Provisions, Contingent liabilities and Contingent 
assets‘ (‘IAS 37‘).

The level of provision is subsequently reviewed on a regular basis 
with the Group General Counsel, taking into account the advice of 
external legal counsel. The Group General Counsel briefs the 
Committee on the latest status of key claims and the level of 
provision. The Committee, following assurance from management 
and review of the report presented by the external auditor, 
considered and agreed that the claims provision was appropriate 
given the size, status and number of claims reported in the year.

Taxation
The determination of profits subject to tax is calculated 
according to complex laws and regulations, the interpretation  
and application of which can be uncertain. In addition, deferred 
tax assets and liabilities require judgement in determining the 
amounts to be recognised, with consideration given to the timing 
and level of future taxable income. The main areas of judgement 
in the Group tax calculation are the expected central tax 
provisions for the full year and the recognition of the UK deferred 
tax asset. Twice a year, the Committee receives a report from 
management providing an evaluation of existing risks and tax 
provisions which is reviewed and rigorously challenged by the 
Committee. The Committee also considered reports presented  
by the external auditor before determining that the levels of  
tax provisioning were appropriate.

Restructuring
In reviewing the provision for restructuring, the Committee 
reviewed details of each of the activities pursued as part of the 
restructuring to ensure that the appropriate level of provision is 
put in place. The Committee also sought confirmation from the 
external auditor that the restructuring plan met the criteria for 
recognising a provision under IAS 37 before determining that 
the provision was appropriate.

Accounting for acquisitions
In November 2015, the Group made the significant acquisition  
of PSI in the US. The provisional recognition of goodwill, intangible 
assets, other assets and liabilities and estimates of the fair value of 
consideration transferred were based on a number of assumptions. 
In 2016, management concluded its final assessment of these 
assets and liabilities and presented an update to the Committee. 
The Committee reviewed management’s final accounting paper on 
the acquisition, and taken into account the report presented by the 
external auditor, before determining that the acquisition accounting 
is appropriate.

Impairment
The Group’s strategy includes acquisition-led growth to 
generate new services and expand into new locations. These 
acquisitions, being in the service sector, can generate significant 
goodwill that benefits the Group as a whole and specifically the 
business to which the acquisition relates. Goodwill, aggregated 
at the business line level, must be tested annually for impairment 
under IAS 36 ‘Impairment’ (‘IAS 36‘), or when there are indicators 
of impairment. These indicators include poor performance 
compared to budget.

OVERVIEW

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DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

ACTIVITIES DURING THE YEAR
During the year the Committee discussed the following items. Items starred below were discussed at the Board in December.

Audit Committee agenda items 2016

Financial statements and reports
Full year results 2015
Annual Report and Accounts 2015
Management highlights memorandum
Going concern assessment
Fair, balanced and understandable assessment
Review of significant accounting policies
Half year results 2016
Risk Register and Viability Statement process
External audit
PwC 2016 audit plan
Audit fee proposal 2016
PwC engagement letter
Non-audit fees review of policy, spend and budget
Non-audit services update
PwC pre year-end accounting and controls update
KPMG highlights/review memorandum
PwC half year review
KPMG effectiveness
Letter of representation to the auditors
Independence confirmation and transition plan and update for non-audit work
Update on audit transition
Internal Control Environment 
2017 Internal Audit plan and Charter
Internal audit reports 
(including internal audit review 2015 and internal audit update)
Internal audit effectiveness review
Compliance and operational risk report
Key claims report
Core Mandatory Controls update and Assurance Map
Other
Impairment review
2016 Rolling Committee agenda
Review, approval and endorsement of Treasury Policy
2015 Evaluation of the Committee

Feb
•
•
•
•
•

•

•

•

•
•
•

•

•
•

•
•
•
•

May

Jul 

Dec

•
•

•

•
•

•

•
•
•

•

•
•

•
•
•

•

•

•

•

•
•

•

•

•

•

•
•
*
*
•

•

The Committee reviewed the impairment consideration and 
calculations prepared by management considering the trading 
assumptions, the discount rates used as well as the sensitivities 
included by management, details of which are contained in note  
9 to the financial statements. The Committee also took into 
account the work undertaken by the external auditor in respect 
of impairment and is satisfied that no impairment is required 
against any cash generating unit (‘CGU’).

The significant issues considered by the Committee in relation to 
the financial statements were consistent, with the exception of 
restructuring, with those identified by the external auditor in 
their report on pages 145 to 150.

FAIR, BALANCED AND UNDERSTANDABLE ASSESSMENT
Further to the request of the Board, the Committee has reviewed 
the Annual Report and Accounts with the intention of providing 
advice to the Board on whether, as required by the Codes, the 
Annual Report and Accounts, taken as a whole, is fair, balanced 
and understandable and provides the necessary information for 
shareholders and other readers of the Annual Report and 
Accounts to assess the Group’s position and performance for 
2016, its business model and strategy.

In justifying this statement, the Committee has considered the 
robust process that underpins it, which includes:

•  Clear guidance and instruction given to all contributors, 

including at business line level;

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OTHER 
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AUDIT COMMITTEE
continued

•  Revisions as a result of regulatory requirements were 

monitored on a regular basis;

•  Pre year-end discussions held with the external auditor in 

advance of the year-end reporting process;

•  Pre year-end input provided by senior management and 

corporate functions;

•  A verification process dealing with the factual content of the 

reports to ensure accuracy and consistency;

•  Comprehensive review by the senior management team to 

ensure overall consistency and balance;

•  Review conducted by external advisors and the external 
auditor on best practice with regard to the content and 
structure of the Annual Report and Accounts;

•  Review and consideration of the Annual Report and Accounts 

by the Committee; and

•  Final sign-off provided by the Board.

The results are presented to the Committee to ensure  
compliance with the Codes. The Committee challenges 
judgemental statements to ensure that they are reasonable 
within the context of the report. This process enabled the 
Committee, and then the Board, to confirm that the 2016  
Annual Report and Accounts, taken as a whole, is fair, balanced 
and understandable and provides the information necessary for 
shareholders to assess the Company’s position, performance, 
business model and strategy.

EXTERNAL AUDITOR
Independence
The independence of the external auditor is critical for the 
integrity of the audit. The Committee is satisfied that PwC are 
fully independent from the Company’s management and free from 
conflicts of interest. A control process was in place throughout 
the year to assist the exit arrangements made in respect of 
non-audit services that continued into 2016. 

The continued independence of the external auditor is  
achieved through:

•  The annual approval of the policy for the engagement of 

external auditors for audit and non-audit services;

•  Setting limits and a cap for non-audit spend for the  

external auditor;

•  An annual review of the auditor's performance in conducting 

the external audit; and

•  Where appropriate, audit tendering and rotation.

Effectiveness of the external audit
In line with previous years a review was conducted into the 
effectiveness of the external audit as part of the year-end 
process. A survey assessed the effectiveness of the KPMG audit 
across its three main stages; Planning, Fieldwork and Reporting 
for the 2015 year-end. The survey was sent to those within the 
Group who were involved in the audit process seeking their views 
on the service provided. 

84

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

At the meeting held in May 2016 the Committee considered in 
detail the feedback received from the internal review, KPMG’s 
performance and independence and concluded that the overall 
audit process was effective. PwC’s effectiveness for the 2016 
audit of the Group will be reviewed by the Committee in May 2017.

Audit tendering
Following a comprehensive tender carried out in 2015, PwC  
were appointed the Company’s external auditor for the 2016 
audit replacing KPMG who had been the auditor for a number of 
years. The Committee has recommended to the Board that PwC 
continues to act as Auditor to the Group, and resolutions will  
be put to shareholders at the AGM to be held on 26 May 2017 
proposing the reappointment of PwC and for the Committee, on 
behalf of the Board, to be authorised to determine the Auditor’s 
remuneration. The Company has complied with the Statutory 
Audit Services for Large Companies Market Investigation Order, 
published by the CMA.

Audit and non-audit fees
The Company has set out a policy on the provision of non-audit 
work by the external auditor to make sure that the auditor’s 
independence is safeguarded. The policy was reviewed during 
the year in light of the transition of auditor and revised guidance 
from the FRC. The policy is consistent with the FRC Ethical 
Standard and is designed to ensure that the provision of such 
services does not create a threat to the external auditor's 
independence and objectivity.

It identifies certain types of engagement that the external 
auditor shall not undertake, including internal audit and actuarial 
services relating to the preparation of accounting estimates for 
the financial statements, appraisal or valuation services, tax 
services in relation to marketing, planning or opining in favour  
of a transaction and any other services that, locally, are prohibited 
through regulation. For 2016 only, a transitional amount had 
been set by the Committee to assist the completion of agreed 
hand-over tasks. 

In the event that specific engagement arises in the future,  
the policy is designed to ensure that the external auditor is only 
appointed to provide a non-audit service where it is considered to 
be the most suitable supplier of the service. This will require the 
approval by the Chair of the Committee and the CFO, and will be 
limited to a maximum of 35% of the annual external audit fee. 

A summary of the fees paid for non-audit services is set out 
below and further information is contained in note 4 to the 
financial statements on page 103:

AUDIT FEE BREAKDOWN FOR SERVICES PROVIDED BY PWC 
IN 2016 AND BY KPMG IN 2015 

Total non-audit fees
– audit related services
– tax services
– other non-audit services
Audit fee
% of audit fee

2016
£m
0.2 
0.1
0.1
–
3.1
6%

2015
£m
0.6
–
0.4
0.2
2.5
25%

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

INTERNAL CONTROLS AND REPORTING
In order to provide assurance that the Intertek controls and  
policy framework is being adhered to, a self-certification exercise 
is undertaken across the Group’s global operations. This process 
is facilitated by the Legal, Risk and Compliance function and the 
internal control framework has been subject to a thorough review 
this year to support the continued development of the Group’s 
control environment. An online questionnaire requesting 
confirmation of adherence to controls, financial and operational, 
is sent to all Intertek country and finance operations. Where 
corrective actions are needed, the country is required to provide 
an outline and a confirmed timeline. These items are monitored 
closely to ensure timely completion.

PRIORITIES FOR 2017
The priorities for the Committee over the next 12 months are  
as follows:

•  Continue to monitor the new external auditor and facilitate 

their understanding of the business;

•  Ensure that the audit continues to evolve and align with the 

changes in the business and strategic objectives;

•  Continue to monitor the impact of external economic factors 

on the Group and its financial position; and

•  Monitor any relevant changes in the corporate governance  

and regulatory arena.

GOING CONCERN
The Directors have a reasonable expectation that the Group  
has adequate resources for a period of at least 12 months from 
the date of signing the Annual Report and Accounts, and have 
therefore assessed that the going concern basis of accounting is 
appropriate in preparing the financial statements and that there 
are no material uncertainties to disclose.

This conclusion is based on a review and an assessment of the 
levels of facilities expected to be available to the Group, based on 
levels of cash held, Group Treasury funding projections, and the 
Group’s financial projections for a period to 31 December 2021. 
With the exception of £82m of facilities maturing in 2017, all  
the current borrowing facilities are expected to be available  
at 31 December 2017.

In making this assessment, management has considered the 
covenants attached to the Group’s borrowing facilities and 
performed downside scenarios on the Group’s financial 
projections of 10% and 20% reduction in EBITDA forecast. 
Even in these circumstances, there is significant headroom  
on the debt covenants.

After making diligent enquiries the Directors have a reasonable 
expectation based upon current financial projections and bank 
facilities available, that the Group has adequate resources to 
continue in operation. Accordingly they continue to adopt the 
going concern basis in preparing the Group’s financial statements.

Michael Wareing 
Chair of the Audit Committee

A consolidated assessment is made at regional level for approval. 
An evaluation is then undertaken with EVPs following which a 
Company-wide position is submitted to the CEO and the CFO.  
A final summary assessment is provided to the Committee. The 
self-assessment exercise has been reviewed during the year to 
ensure global coverage and to reflect Intertek operational and 
financial structure, and in order to enhance the alignment of the 
self-assessment to the assurance process. The Committee can 
confirm that it reviewed the Group’s internal controls and risk 
management systems and concluded that there was a sound  
and effective control environment in place across the Group 
during 2016 and up to the date upon which these financial 
statements were approved. No significant failings or  
weaknesses had been identified.

AUDIT STRATEGY
The Audit Strategy was presented to the Committee during the 
year. The strategy has focused on ensuring that the programme  
is annually strengthened and continues to evolve and is enhanced 
to reflect the size and global reach of the Intertek Group. PwC 
based their risk assessment, strategy and approach on their 
understanding of the business and the gaining of a deeper 
understanding of the Intertek business has been a key focus 
during the year. It has been important to ensure that the Intertek 
audit team has the right expertise in the right places. To achieve 
this, the PwC team has been structured to mirror the way Intertek 
is structured, with local teams for each location, regional teams 
who will liaise with Intertek’s regional CFOs and Group oversight  
of regional accountability. 

INTERNAL AUDIT
The annual Internal Audit plan is reviewed and approved by the 
Committee. Where there is no internal expertise to perform a 
specialised audit, a third-party auditor with the requisite skills  
is appointed to undertake the audit, the findings of which are 
reported to the Committee. In its quarterly reports to the 
Committee, Internal Audit provided summaries of each audit 
performed, with commentary on the robustness of risk 
management activities and internal control design and operating 
effectiveness. In 2016 there was a varied plan of work across 
key risk areas, including reviews of businesses, functions and 
projects, as well as regular follow-up activities.

As part of its annual programme, the Committee reviewed the 
effectiveness of the Group Internal Audit function. 

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REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOMINATION COMMITTEE

COMMITTEE MEMBERSHIP AND MEETING ATTENDANCE
Membership and attendance at meetings of the Committee 
during the year was as follows:

Number of meetings  
held in 2016

Committee members
Sir David Reid (Committee Chair) 
Edward Astle1
Dame Louise Makin
Michael Wareing
Mark Williams2 
1.  Edward Astle stepped down from the Committee on 25 May 2016.
2.   Mark Williams missed one meeting due to illness. He passed away on  

Eligible to
attend
4
2
4
4
1

Attendance
4
2
4
4
0

6 March 2016.

The Group Company Secretary attends all the meetings of  
the Committee.

THE ACTIVITY OF THE COMMITTEE DURING THE YEAR
The Committee’s programme of work for the year was as follows: 

•  Considered and discussed the results of the external annual 

review into the effectiveness of the Committee. 

•  Reviewed and appointed recruitment consultants.

•  Reviewed the composition of each Committee and approved 
the appointment of Michael Wareing as a member of the 
Remuneration Committee.

•  Reviewed the shortlist of candidates for the position of 

Non-Executive Director. 

•  Recommended to the Board that Andrew Martin be appointed 
as a Non-Executive Director to the Board and a member of the 
Audit Committee with effect from 26 May 2016. 

SUCCESSION PLANNING ON THE BOARD
The Committee annually reviews the Board’s effectiveness and 
composition in relation to long-term succession planning, including 
the review of plans in place for the orderly and progressive 
refreshing of the Board. In particular, the Committee considers the 
balance of skills, experience and independence of the Board when 
considering new appointments and oversees the preparation of  
a detailed role specification that is provided to an independent 
search firm to assist in the identification of the right candidates. 

At the end of 2015 it was agreed, to ensure the ongoing 
refreshing of the skills on the Board, to commence a search  
for a new Non-Executive Director. 

DEAR SHAREHOLDER
In my role as Chair, I am pleased to present the report of the 
Nomination Committee (‘Committee’). This year the Committee 
has continued its work on succession planning and the ongoing 
review of the composition of the Board and its Committees.

Following a rigorous selection process the Committee was 
pleased to recommend the appointment of Andrew Martin to the 
Board as a Non-Executive Director and a member of the Audit 
Committee with effect from 26 May 2016. His wide-ranging 
experience and financial background is a strong and 
complementary addition to our Board.

As announced during the year, Andrew succeeded Michael 
Wareing as Chair of the Audit Committee on 1 March 2017. 
Michael remains the Senior Independent Director and a member 
of the Audit and Remuneration Committees. 

The Committee continues to ensure that the composition of 
the Board retains the right balance of skills, experience, industry 
and technical knowledge and diversity to provide the quality of 
leadership necessary to implement the strategy and achieve  
the strategic objectives necessary for the long-term success  
of the Company.

Main responsibilities of the Committee: 

•  Review the structure, size and composition of the Board and 

its Committees. 

•  Identify, review and nominate candidates to fill Board 

vacancies.1

•  Evaluate the balance of skills, knowledge, experience and 

diversity on the Board and Committees. 

•  Review the results of the performance evaluation process that 

relates to the composition of the Board and Committees. 

•  Review the time commitment required from Non-Executive 

Directors. 

1.   Neither the Chairman nor the CEO participates in the recruitment of their 

own successor. 

86

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OVERVIEW

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REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

The Committee engaged Egon Zehnder, an external search 
agency with no other connection to the Company, to assist  
with the selection process and spent time to prepare the role 
specification. In addition to the specific skills, knowledge and 
experience deemed necessary, the specification contained 
criteria such as competency and personal qualities that would  
be required for this position. The Committee also considered the 
current balance of skills, knowledge and experience on the Board 
and whether the candidate would be able to allocate sufficient 
time to the Company to discharge their responsibilities.

Having reviewed all the profiles presented, Egon Zehnder prepared 
a long list of candidates, which was reviewed before a shortlist of 
candidates was drawn up and interviews were held. Following a 
rigorous selection process, the Committee, having considered the 
relative merits and fit of each candidate, made a recommendation 
to the Board, which was accepted, to appoint Andrew Martin as an 
independent Non-Executive Director with effect from 26 May 
2016. His biography is available on page 59. A resolution will be 
proposed at the forthcoming AGM for his election. 

DIVERSITY 
As described above it is the Company’s policy, in line with the 
Codes, that proposed appointments to the Board, and succession 
planning, are based on merit, judged against objective criteria, 
whilst also making the best use of differences in culture, gender, 
skills, background, regional and industry experience and other 
qualities. All of these factors are considered by the Committee  
in determining the composition of the Board as outlined on the 
previous page. 

An analysis of the diversity of the senior leadership group and 
other employees as at 31 December 2016 is set out on pages  
47 and 48 respectively.

As at 31 December 2016, Intertek had three female members  
on the Board of nine (representing 33%). 

Whilst the Board’s wish is to maintain at least 33% female 
representation at Board level, in line with the revised 
recommendation by Lord Davies, the need to ensure the 
progressive refreshing of the Board to maintain the correct 
balance of skills, knowledge and experience remains paramount.

Sir David Reid
Chair of the Nomination Committee

INTERTEK INNOVATIONS

UK'S HIGHEST CAPACITY 
ELECTRIC AND HYBRID 
VEHICLE DRIVELINE TEST 
FACILITY

During 2016 Intertek opened the UK's highest 
capacity electric and hybrid vehicle driveline test 
facility at Intertek's Milton Keynes test laboratory.

The new state-of-the-art facility at Intertek's 
automotive engine testing laboratory hosts some 
of the UK's highest capacity electric vehicle driveline 
testing equipment, including high capacity battery 
simulators and the latest exhaust emissions 
measurement systems in order to support the 
European automotive industry's continued push 
into driveline electrification.

This new facility cements Intertek Milton Keynes' 
position as the European centre of excellence for 
low carbon and electric vehicle development, which 
supports the increased demand for electric and 
hybrid vehicles, tougher rules on air quality 
emissions and CO2 reduction in future vehicles.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

87

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

OTHER STATUTORY INFORMATION

In accordance with the requirements of the Companies Act 2006 
(‘Act’) and the Disclosure Guidance and Transparency Rules (‘DTR’) 
of the Financial Conduct Authority (‘FCA’), the following section 
describes the matters that are required for inclusion in the 
Directors’ report and were approved by the Board. Further details 
of matters required to be included in the Directors’ report that are 
incorporated by reference into this report are set out below.

DIRECTORS
The Directors who held office during the year are set out below:

Sir David Reid
André Lacroix
Edward Leigh
Edward Astle

Alan Brown
Dame Louise Makin
Andrew Martin

Gill Rider
Michael Wareing

Mark Williams

Lena Wilson

Chairman
Chief Executive Officer
Chief Financial Officer
Non-Executive Director 
(stepped down 25 May 2016)
Non-Executive Director
Non-Executive Director
Non-Executive Director 
(appointed 26 May 2016)
Non-Executive Director
Senior Independent  
Non-Executive Director
Non-Executive Director 
(passed away 6 March 2016)
Non-Executive Director

The biographies of the Directors at the date of this report are set 
out on pages 58 and 59.

ARTICLES OF ASSOCIATION
The Company’s Articles of Association contain provisions relating 
to the retirement, election and re-election of Directors but, in 
accordance with best practice, all Directors who wish to continue 
to serve will stand for election or re-election at the Annual 
General Meeting (‘AGM’).

The Articles of Association set out the internal regulation of the 
Company and cover such matters as the rights of shareholders, 
the appointment or removal of Directors and the conduct of the 
Board and general meetings. Copies are available upon request 
from the Group Company Secretary and are available at the 
Company’s AGM. Further powers are granted by members in 
general meeting and those currently in place are set out in detail 
in the appropriate section of this report.

DIRECTORS’ INDEMNITIES
The Board believes that it is in the best interests of the Group to 
attract and retain the services of the most able and experienced 
Directors by offering competitive terms of engagement, including 
the granting of indemnities on terms consistent with the 
applicable statutory provisions. In accordance with the Articles of 
Association, the Company has executed deed polls of indemnity 
for the benefit of Directors of the Company. 

These provisions which are deemed to be qualifying third-party 
indemnity provisions (as defined by section 234 of the Act), were 
in force during the financial year ended 31 December 2016, for 
the benefit of the Directors and, at the date of this report, remain 

in force in relation to certain losses and liabilities which they may 
incur (or have incurred) in connection with their duties, powers 
or office.

DIRECTORS’ INTERESTS
Other than the Directors’ Service Agreements or letters of 
appointment, none of the Directors of the Company had a 
personal interest in any business transactions of the Company or 
its subsidiaries. The terms of the Directors’ Service Agreements or 
letters of appointment and the Directors’ interests in shares and 
Share Awards of the Company, in respect of which transactions 
are notifiable to the Company under Rule 3 of the DTR of the FCA 
are disclosed in the Remuneration report on pages 65 to 80.

DIRECTORS’ POWERS
The Directors are responsible for the strategic management of 
the Company and their powers to do so are determined by the 
provisions of the Act and the Company’s Articles of Association.

DIVIDEND
The Directors are recommending a final dividend of 43.0p per 
ordinary share (2015: 35.3p) making a full year dividend of 62.4p 
per ordinary share (2015: 52.3p) which will, if approved at the 
AGM, be paid on 2 June 2017 to shareholders on the register at 
the close of business on 19 May 2017.

SHARE CAPITAL
The issued share capital of the Company and details of the 
movements in the Company’s share capital during the year  
are shown in note 15 to the financial statements.

The holders of ordinary shares are entitled to receive dividends 
when declared, to receive the Company’s Annual Report and 
Accounts, to attend and speak at general meetings of the Company, 
to appoint proxies and exercise voting rights. A waiver of dividend 
exists in respect of 493,629 shares held by the Intertek Group 
Employee Share Ownership Trust (‘Trust’) as at 31 December 2016. 
Details of the shares purchased by the Trust during the year are 
outlined within note 15 to the financial statements. There are no 
restrictions on the transfer of ordinary shares in the Company.

The rights attached to shares in the Company are provided by 
the Articles of Association, which may be amended or replaced 
by means of a special resolution of the Company in a general 
meeting. The Directors’ powers are conferred on them by UK 
legislation and by the Company’s Articles of Association.

No ordinary shares carry any special rights with regard to control 
of the Company and there are no restrictions on voting rights 
except that a shareholder has no right to vote in respect of a 
share unless all sums due in respect of that share are fully paid. 
There are no arrangements known to the Company by which 
financial rights carried by any shares in the Company are held by  
a person other than the holder of the shares, nor are there any 
arrangements between holders of securities that may result in 
restrictions on the transfer of securities or on voting rights 
known to the Company. All issued shares are fully paid.

Shares are admitted to trading on the London Stock Exchange 
and may be traded through the CREST system.

88

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

ALLOTMENT OF SHARES
At the AGM held in 2016 the shareholders generally and 
unconditionally authorised the Directors to allot relevant securities 
up to approximately two-thirds of the nominal amount of issued 
share capital. 

It is the Directors’ intention to seek renewal of this authority in 
line with guidance issued by the Investment Association. The 
resolution will be set out in the Notice of AGM.

At the AGM in 2016 the Directors were also empowered by the 
shareholders to allot equity securities, up to 5% of the Company’s 
issued share capital, for cash under section 570 of the Act. It is 
intended that this authority be renewed, at the forthcoming AGM. 

In line with guidance issued by the Pre-Emption Group it is the 
Board’s intention to propose an additional special resolution to be 
passed at the AGM to allow the Company to allot equity securities 
up to a further 5% of the Company’s issued share capital for 
transactions which the Board determines to be an acquisition or 
other capital investment, as defined by the Pre-Emption Group’s 
Statement of Principles. In the event that this additional 5% 
disapplication of pre-emption right is used the Company will 
outline the reason for its use and the consultation process they 
have undertaken within six months of the date that it is used.

PURCHASE OF OWN SHARES
Shareholders also approved the authority for the Company to buy 
back up to 10% of its own ordinary shares by market purchase 
until the conclusion of the AGM to be held this year. The Directors 
will seek to renew this authority for up to 10% of the Company’s 
issued share capital at the forthcoming AGM. This power will only 
be exercised if the Directors are satisfied that any purchase will 
increase the earnings per share of the ordinary share capital in 
issue after the purchase and accordingly, that the purchase is in 
the interests of shareholders. The Directors will also give careful 
consideration to gearing levels of the Company and its general 
financial position. Any shares purchased in this way may be held 
in treasury which, the Directors believe, will provide the Company 
with flexibility in the management of its share capital. Where 
treasury shares are used to satisfy Share Awards, they will be 
classed as new issue shares for the purpose of the 10% limit on 
the number of shares that may be issued over a 10 year period 
under the relevant share plan rules.

SIGNIFICANT AGREEMENTS – CHANGE OF CONTROL
The Company is not a party to significant agreements which 
take effect, alter or terminate upon a change of control following 
a takeover bid apart from a number of credit facilities with banks 
together with certain senior notes issued by the Company. The 
total amount owing under such credit facilities and senior note 
agreements as at 31 December 2016 is shown in note 14 to the 
financial statements. These agreements contain clauses such 
that, in the event of a change of control, the Company can offer 
to or must repay all such borrowings together with accrued 
interest, fees and other sums owing as required by the  
individual agreements.

The rules of the Company’s incentive plans contain clauses 
relating to a change of control resulting from a takeover and in 
such an event awards would vest subject to the satisfaction of 
any associated performance criteria.

MATERIAL INTERESTS IN SHARES
Up to 28 February 2017, being the latest practicable date before 
the publication of this report, the following disclosures of major 
holdings of voting rights have been made (and have not been 
amended or withdrawn) to the Company pursuant to the 
requirements of Rule 5 of the DTR of the FCA. There have 
been no changes since the year-end.

Shareholder
BlackRock Inc.
MFS Investment Management
Mawer Investment Management Ltd
Marathon Asset Management LLP

At the date of notification

Number of
voting rights
11,865,413
9,547,182
8,110,417
8,050,509

% of voting
rights
7.35
5.92
5.03
4.99

EMPLOYMENT
Information about the Group’s employees, employment of  
disabled persons and employment practices is contained within 
the Sustainability and CSR report on pages 47 to 49. Information 
on employee share schemes appears in note 17 to the  
financial statements.

GREENHOUSE GAS EMISSIONS (‘GHG’)
Information about the Group’s Greenhouse Gas emissions is given 
in the Sustainability and CSR report on page 50.

POLITICAL DONATIONS
At the AGM in 2016 shareholders passed a resolution, on a 
precautionary basis, to authorise the Company to make donations 
to EU political organisations and to incur EU political expenditure 
(as such terms are defined in the Act) not exceeding £90,000. 
During the year the Group did not make such political donations 
(2015: £nil). It is the Company’s policy not, directly or through any 
subsidiary, to make what are commonly regarded as donations to 
any political party.

At the forthcoming AGM of the Company, shareholders’ approval 
will again be sought to authorise the Group to make political 
donations and/or incur political expenditure (as such terms are 
defined in sections 362 to 379 of the Act). Further information is 
contained in the Notice of AGM.

BRANCHES
The Company, through various subsidiaries has established 
branches in a number of different countries in which the business 
operates. The list of subsidiaries is available on pages 134 to 139.

AUDITOR
The auditor, PricewaterhouseCoopers LLP, have expressed their 
willingness to continue in office. Upon the recommendation of 
the Audit Committee, resolutions to reappoint them as auditor 
and to determine their remuneration will be proposed at the 
forthcoming AGM.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

89

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

OTHER STATUTORY INFORMATION
continued

For the purposes of LR 9.8.4C R, the information required to be 
disclosed by LR 9.8.4 R can be found in the following locations:

Topic
1. 
2. 

 Amount of interest capitalised
 Any information required by 
LR 9.2.18 R (Publication of 
unaudited financial information)
 Details of long-term incentive 
schemes
 Waiver of emoluments by a 
Director
 Waiver of future emoluments by 
a Director
 Non pre-emptive issues of equity 
for cash
 Information required by (6) above 
for any unlisted major subsidiary 
undertaking of the Company
 Company participation in a 
placing by a listed subsidiary
 Any contracts of significance

3. 

4. 

5. 

6. 

7.   

8. 

9. 

10.   Any contracts for the provision 
of services by a controlling 
shareholder

Location
Not applicable
Not applicable

Directors’ Remuneration 
report (pages 65 to 80)
Not applicable

Not applicable

Not applicable

Not applicable

Not applicable

Other statutory information  
(page 89)
Not applicable

11.   Shareholder waivers of dividends Other statutory information  

12.   Shareholder waivers of future 

dividends

13.   Agreements with controlling 

shareholders

(page 88)
Other statutory information  
(page 88)
Not applicable

FINANCIAL INSTRUMENTS
Details about the Group’s use of financial instruments are 
outlined in note 14 to the financial statements. 

ANNUAL GENERAL MEETING
The Notice of AGM, which is to be held on 26 May 2017, 
is available for download from the Company’s website at 
www.intertek.com/investors. The Notice details the business 
to be conducted at the meeting and includes information 
concerning the deadlines for submitting proxy forms and 
in relation to voting rights.

STATEMENT OF DISCLOSURE OF INFORMATION TO 
AUDITORS
The Directors who held office at the date of approval of this 
Directors’ report confirm that, so far as they are aware, there  
is no relevant audit information of which the Company’s auditor 
is unaware and each Director has taken all the steps that he or 
she ought to have taken as a Director of the Company to make 
themselves aware of any relevant audit information and to 
establish that the Company’s auditor is aware of that information.

ANNUAL REPORT AND ACCOUNTS AND COMPLIANCE WITH 
LISTING RULE (‘LR’) 9.8.4 R
The Board has prepared a Strategic report (pages 2 to 51) which 
provides an overview of the development and performance of 
the Company’s business during the year ended 31 December 
2016 and its position at the end of that year, and which covers 
likely future developments in the business of the Company 
and Group.

For the purposes of compliance with DTR 4.1.5 R(2) and DTR 
4.1.8 R, the required content of the ‘Management Report’ can be 
found in the Strategic report and this Directors’ report, including 
the sections of the Annual Report and Accounts incorporated 
by reference.

90

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

STATEMENT OF DIRECTORS’ 
RESPONSIBILITIES

RESPONSIBILITY STATEMENT OF THE DIRECTORS IN 
RESPECT OF THE ANNUAL FINANCIAL REPORT
Each of the Directors, whose name and functions are listed on 
pages 58 and 59, confirm that to the best of their knowledge:

•  the financial statements, prepared in accordance with the 
applicable set of accounting standards, give a true and fair 
view of the assets, liabilities, financial position and profit or 
loss of the Company and the undertakings included in the 
consolidation taken as a whole;

•  the Directors’ report includes a fair review of the development 

and performance of the business and the position of the 
Company and the undertakings included in the consolidation 
taken as a whole, together with a description of the principal 
risks and uncertainties that they face; and

•  the Company’s 2016 Annual Report and Accounts, taken as a 
whole, is fair, balanced and understandable, and provides the 
information necessary for shareholders to assess the Group’s 
position and performance, business model and strategy.

The Directors’ report comprising pages 52 to 93 and the Group 
Strategic report comprising pages 2 to 51 have been approved 
by the Board and signed on its behalf by:

André Lacroix
Chief Executive Officer
6 March 2017

Registered Office 
33 Cavendish Square 
London 
W1G 0PS

Registered Number: 04267576

STATEMENT OF DIRECTORS’ RESPONSIBILITIES  
IN RESPECT OF THE ANNUAL REPORT AND  
THE FINANCIAL STATEMENTS 
The Directors are responsible for preparing the Annual Report 
and the Group and Parent Company financial statements in 
accordance with applicable law and regulations.

Company law requires the Directors to prepare Group and Parent 
Company financial statements for each financial year. Under that 
law they are required to prepare the Group financial statements 
in accordance with International Financial Reporting Standards 
(‘IFRSs’) as adopted by the EU and applicable law and have 
elected to prepare the Parent Company financial statements in 
accordance with UK Accounting Standards, including FRS 101 
Reduced Disclosure Framework.

Under company law the Directors must not approve the  
financial statements unless they are satisfied that they give  
a true and fair view of the state of affairs of the Group and 
Parent Company and of their profit or loss for that period.  
In preparing each of the Group and Parent Company financial 
statements, the Directors are required to:

•  select suitable accounting policies and then apply  

them consistently;

•  make judgements and estimates that are reasonable  

and prudent;

•  for the Group financial statements, state whether they have 
been prepared in accordance with IFRSs as adopted by the EU;
•  for the Parent Company financial statements, state whether 
applicable UK Accounting Standards have been followed, 
subject to any material departures disclosed and explained in 
the Parent Company financial statements; and

•  prepare the financial statements on the going concern basis 
unless it is inappropriate to presume that the Group and the 
Parent Company will continue in business.

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Parent 
Company’s transactions and disclose with reasonable accuracy 
at any time the financial position of the Parent Company and 
enable them to ensure that its financial statements comply with 
the Companies Act 2006. They have general responsibility for 
taking such steps as are reasonably open to them to safeguard 
the assets of the Group and to prevent and detect fraud and 
other irregularities.

Under applicable law and regulations, the Directors are also 
responsible for preparing a Strategic report, Directors’ report, 
Directors’ Remuneration report and Corporate Governance 
Statement that complies with that law and those regulations.

The Directors are responsible for the maintenance and integrity of 
the corporate and financial information included on the Company’s 
website. Legislation in the UK governing the preparation and 
dissemination of financial statements may differ from legislation 
in other jurisdictions.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

91

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

CONTENTS 

93    Consolidated income statement
94     Consolidated statement of comprehensive income
95     Consolidated statement of financial position
96    Consolidated statement of changes in equity 
97     Consolidated statement of cash flows
98     Notes to the financial statements
140 
141  

 Intertek Group plc – Company balance sheet
 Intertek Group plc – Company statement of  
changes in equity

142  Notes to the Company financial statements

NOTES TO THE FINANCIAL 
STATEMENTS

  Note

Significant accounting policies
Operating segments and presentation of results
Separately Disclosed Items
Expenses and auditor’s remuneration
Employees
Taxation
Earnings per ordinary share
Property, plant and equipment
Goodwill and other intangible assets

98    1  
100  2  
103  3  
104  4  
104  5  
105  6  
108  7  
109  8  
111  9  
115  10  Acquisitions
117  11  Trade and other receivables
118  12  Trade and other payables
118  13  Provisions
119  14  Borrowings and financial instruments
126  15  Capital and reserves
127  16  Employee benefits
131  17  Share schemes
132  18  Subsequent events
132  19  Capital management
133  20  Non-controlling interest
133  21  Related parties
133  22  Contingent liabilities
134  23  Principal Group Companies

92

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

 
 
OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

CONSOLIDATED INCOME STATEMENT

For the year ended 31 December 2016
Revenue 
Operating costs
Group operating profit/(loss)

Finance income
Finance expense
Net financing costs

Profit/(loss) before income tax
Income tax expense
Profit/(loss) for the year

Attributable to:
  Equity holders of the Company
  Non-controlling interest
Profit/(loss) for the year

Notes
2

2

14
14

6
2

20

Earnings per share**
Basic 
Diluted 
*  See note 3.
**  Earnings per share on the adjusted results is disclosed in note 7.

7
7

Adjusted
 results 
£m
2,567.0
(2,157.3)
409.7

Separately
 Disclosed 
Items* 
£m
–
(40.2)
(40.2)

Total
2016 
£m
2,567.0
(2,197.5)
369.5

Adjusted
 results 
£m
2,166.3
(1,822.9)
343.4

Separately
 Disclosed 
Items* 
£m
–
(626.9)
(626.9)

Total
2015 
£m
2,166.3
(2,449.8)
(283.5)

0.9
(23.3)
(22.4)

387.3
(98.0)
289.3

272.7
16.6
289.3

–
–
–

(40.2)
22.5
(17.7)

(17.7)
–
(17.7)

0.9
(23.3)
(22.4)

347.1
(75.5)
271.6

255.0
16.6
271.6

158.5p
156.8p

1.0
(25.2)
(24.2)

319.2
(77.5)
241.7

228.2
13.5
241.7

–
–
–

(626.9)
38.2
(588.7)

(588.7)
–
(588.7)

1.0
(25.2)
(24.2)

(307.7)
(39.3)
(347.0)

(360.5)
13.5
(347.0)

(224.2)p
(224.2)p

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

93

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

CONSOLIDATED STATEMENT  
OF COMPREHENSIVE INCOME

For the year ended 31 December 2016
Profit/(loss) for the year
Other comprehensive income
Remeasurements on defined benefit pension schemes
Income tax recognised in other comprehensive income
Items that will never be reclassified to profit or loss
Foreign exchange translation differences of foreign operations
Net exchange loss on hedges of net investments in foreign operations
Gain/(loss) on fair value of cash flow hedges
Tax on items that are or may be reclassified subsequently to profit or loss
Items that are or may be reclassified subsequently to profit or loss
Total other comprehensive expense for the year
Total comprehensive income/(expense) for the year

Total comprehensive income/(expense) for the year attributable to:
  Equity holders of the Company

  Non-controlling interest
Total comprehensive income/(expense) for the year

Notes
2

16
6

14
14

6

20

2016
£m
271.6

(5.2)
–
(5.2)
279.5
(194.1)
14.3
2.8
102.5
97.3
368.9

347.2

21.7
368.9

2015
£m
(347.0)

(2.2)
 –
(2.2)
2.0
(33.1)
–
3.0
(28.1)
(30.3)
(377.3)

(391.8)

14.5
(377.3)

94

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

As at 31 December 2016
Assets
Property, plant and equipment
Goodwill
Other intangible assets
Investments in associates
Deferred tax assets
Total non-current assets 
Inventories
Trade and other receivables
Cash and cash equivalents
Current tax receivable
Total current assets

Total assets

Liabilities
Interest bearing loans and borrowings
Current taxes payable
Trade and other payables
Provisions
Total current liabilities
Interest bearing loans and borrowings
Deferred tax liabilities
Net pension liabilities
Other payables
Provisions
Total non-current liabilities

Total liabilities

Net assets 

Equity
Share capital
Share premium 
Other reserves
Retained earnings
Total equity attributable to equity holders of the Company 
Non-controlling interest

Total equity

Notes

2016
£m

Restated
2015
£m

8
9
9

6

11
14

14

12
13

14
6
16
12
13

15

20

443.3
586.1
198.8
0.3
48.3
1,276.8
19.1
651.8
175.6
23.0
869.5

365.3
471.1
160.4
0.3
42.7
1,039.8
16.1
583.5
141.1
15.6
756.3

2,146.3

1,796.1

(103.4)
(55.8)
(406.8)
(34.0)
(600.0)
(815.9)
(48.7)
(31.8)
(33.7)
(13.8)
(943.9)

(121.8)
(52.6)
(356.6)
(30.7)
(561.7)
(794.7)
(51.7)
(26.9)
(17.3)
(4.4)
(895.0)

(1,543.9)

(1,456.7)

602.4

339.4

1.6
257.8
35.3
273.0
567.7
34.7

1.6
257.8
(58.0)
110.2
311.6
27.8

602.4

339.4

The financial statements on pages 93 to 139 were approved by the Board on 6 March 2017 and were signed on its behalf by:

André Lacroix 
Chief Executive Officer 

Edward Leigh
Chief Financial Officer

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

95

 
OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

Attributable to equity holders of the Company

Other reserves

Notes

Share 
capital
£m
1.6

Share
 premium 
£m
257.8

Translation
 reserve
£m
(32.3)

Other 
£m
6.4

Retained
 earnings
£m
547.1

Total 
before 
non-
controlling
 interest 
£m
780.6

Non-
controlling 
interest
£m
26.1

Total 
equity
£m
806.7

–
–
–

–

–
–
–
–
–

–
–
–

–

–
–
–
–
–

–
(32.1)
(32.1)

–

–
–
–
–
–

–
–
–

–

–
–
–
–
–

(360.5)
0.8
(359.7)

(360.5)
(31.3)
(391.8)

13.5
1.0
14.5

(347.0)
(30.3)
(377.3)

(80.7)

(80.7)

(13.3)

(94.0)

(0.7)
(5.2)
(3.0)
12.9
(0.5)

(0.7)
(5.2)
(3.0)
12.9
(0.5)

0.5 
–
–
–
–

(0.2)
(5.2)
(3.0)
12.9
(0.5)

–
1.6

–
257.8

–
(64.4)

–
6.4

(77.2)
110.2

(77.2)
311.6

(12.8)
27.8

(90.0)
339.4

1.6

257.8

(64.4)

6.4

110.2

311.6

27.8

339.4

–
–
–

–

–
–
–
–
–
–
–

–
–
–

–

–
–
–
–
–
–
–

–
79.0
79.0

–
14.3
14.3

255.0
(1.1)
253.9

255.0
92.2
347.2

16.6
5.1
21.7

271.6
97.3
368.9

–

–
–
–
–
–
–
–

–

–
–
–
–
–
–
–

(88.0)

(88.0)

(16.3)

(104.3)

–
(8.6)
–
(6.4)
(5.2)
16.6
0.5

–
(8.6)
–
(6.4)
(5.2)
16.6
0.5

1.5
–
–
–
–
–
–

1.5
(8.6)
–
(6.4)
(5.2)
16.6
0.5

–
1.6

–
257.8

–
14.6

–
20.7

(91.1)
273.0

(91.1)
567.7

(14.8)
34.7

(105.9)
602.4

For the year ended 31 December 2016
At 1 January 2015
Total comprehensive income for the year
(Loss)/profit
Other comprehensive income
Total comprehensive income for the year
Transactions with owners of the 

company recognised directly in equity
Contributions by and distributions to the 

owners of the company

Dividends paid
Adjustment arising from changes in 

non-controlling interest

Purchase of own shares
Tax paid on Share Awards vested*
Equity-settled transactions
Income tax on equity-settled transactions
Total contributions by and distributions 

to the owners of the company

At 31 December 2015

At 1 January 2016
Total comprehensive income for the year
Profit
Other comprehensive income
Total comprehensive income for the year
Transactions with owners of the 

company recognised directly in equity
Contributions by and distributions to the 

owners of the company

Dividends paid
Adjustment arising from changes in 

15

20
15
17
17
6

15

non-controlling interest

20
Put option liability over non-controlling interest  10
15
Issue of share capital
15
Purchase of own shares
17
Tax paid on Share Awards vested*
17
Equity-settled transactions
Income tax on equity-settled transactions
6
Total contributions by and distributions 

to the owners of the company

At 31 December 2016
* 

 The tax paid on share awards vested is related to settlement of the tax obligation on behalf of employees by the Group via the sale of a portion of the  
equity-settled shares.

96

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

CONSOLIDATED STATEMENT OF CASH FLOWS

For the year ended 31 December 2016
Cash flows from operating activities
Profit/(loss) for the year
Adjustments for:
Depreciation charge
Amortisation of software
Amortisation of acquisition intangibles
Impairment of goodwill and other assets
Equity-settled transactions
Net financing costs
Income tax expense
(Profit)/loss on disposal of Subsidiary
Loss/(profit) on disposal of Associate
(Profit)/loss on disposal of property, plant, equipment and software
Operating cash flows before changes in working capital and operating provisions
Change in inventories
Change in trade and other receivables
Change in trade and other payables
Change in provisions
Special contributions into pension schemes
Cash generated from operations
Interest and other finance expense paid
Income taxes paid
Net cash flows generated from operating activities

Cash flows from investing activities
Proceeds from sale of property, plant, equipment and software
Interest received
Acquisition of subsidiaries, net of cash acquired
Consideration paid in respect of prior year acquisitions
Purchase of non-controlling interest
Sale/(Purchase) of Subsidiary
(Purchase)/Sale of associate
Acquisition of property, plant, equipment and software 
Net cash flows used in investing activities

Cash flows from financing activities
Purchase of own shares
Tax paid on share awards vested
Drawdown of borrowings
Repayment of borrowings
Dividends paid to non-controlling interest
Equity dividends paid
Net cash flow used in financing activities

Net (decrease)/increase in cash and cash equivalents
Cash and cash equivalents at 1 January
Exchange adjustments
Cash and cash equivalents at 31 December 

Notes

2016
£m

2015
£m

2

8
9
9
8,9
17
14
6

16

10
13
20

8,9

15

20
15

14
14
14
14

271.6

(347.0)

76.4
13.1
14.0
–
16.6
22.4
75.5
(0.4)
2.4
(0.1)
491.5
–
28.8
21.9
4.0
(2.8)
543.4
(29.7)
(94.1)
419.6

3.0
1.0
(34.8)
(2.0)
–
2.0
(3.4)
(105.5)
(139.7)

(6.4)
(5.2)
0.2
(170.5)
(16.3)
(88.0)
(286.2)

(6.3)
116.0
49.1
158.8

75.1
10.1
21.4
589.4
12.9
24.2
39.3
–
–
0.2
425.6
(1.0)
(10.8)
24.9
6.4
(2.8)
442.3
(26.4)
(70.8)
345.1

1.3
1.0
(231.3)
–
(0.3)
–
1.1
(112.2)
(340.4)

(5.2)
(3.0)
169.0
(63.5)
(13.3)
(80.7)
3.3

8.0
119.5
(11.5)
116.0

The notes on pages 98 to 139 are an integral part of these consolidated financial statements.

Cash outflow relating to Separately Disclosed Items was £21.9m for year ended 31 December 2016 (2015: £23.4m).

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

97

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS

1 Significant accounting policies
BASIS OF PREPARATION
Accounting policies applicable to more than one section of the financial statements are shown below. Where accounting policies relate 
to a specific note in the financial statements, they are set out within that note, to provide readers of the financial statements with a 
more useful layout to the financial information presented.

Statement of compliance
Intertek Group plc is a company incorporated and domiciled in the UK. 

The Group financial statements as at and for the year ended 31 December 2016 consolidate those of the Company and its subsidiaries 
(together referred to as the Group) and include the Group’s interest in associates. The Group financial statements have been prepared 
and approved by the Directors in accordance with International Financial Reporting Standards as adopted by the EU (‘IFRSs’). The Parent 
Company financial statements present information about the Company as a separate entity and not about its Group. The Company has 
elected to prepare its Parent Company financial statements in accordance with UK GAAP; these are presented on pages 140 to 144.

IFRSs announced but not yet effective
The following IFRSs have been announced, but are not yet effective, in the preparation of these financial statements. Their adoption is 
not expected to have a material effect on the financial statements, unless otherwise indicated. Certain of these standards and 
interpretations will, when adopted, require addition to, or amendment of, disclosures in the accounts.

IFRS 15 Revenue from contracts with customers (effective 1 January 2018) – management has completed its initial analysis of this standard 
and to date its adoption is not expected to have material impact on the timing of revenue recognition based on the Group’s current revenue 
streams. However, the impact of adopting this standard cannot be reliably estimated until this work is complete and is expected to primarily 
affect the revenue recognised on long-term projects where time incurred is billed at agreed rates on a periodic basis, or staged payment 
invoicing occurs, requiring an assessment of percentage completion.

IFRS 16 Leases (not yet endorsed by the EU, effective 1 January 2019) – IFRS 16 requires lessees to recognise a lease liability reflecting 
future lease payments and a right-of-use asset for lease contracts, subject to limited exceptions for short-term leases and leases of 
low value assets. The quantitative impact of IFRS 16 on the Group’s net assets and results is in the process of being assessed, and 
management has collated its initial data set to determine the impact on the Group. IFRS 16 is expected to have a material impact on the 
balance sheet as both assets and liabilities will increase, and is also expected to have a material impact on key components within the 
income statement, as operating lease rental charges will be replaced by depreciation and finance costs. Please refer to Note 8 to the 
financial statements which gives an indication of the Group's total operating lease commitments. IFRS 16 will not have any impact on 
the underlying commercial performance of the Group nor the cash flows generated in the year.

IFRS 9 Financial Instruments (effective 1 January 2018) – whilst management has performed an initial review, the potential impact of 
this new standard will be quantified closer to the date of adoption.

Measurement convention
The financial statements are prepared on the historical cost basis except as discussed in the relevant accounting policies.

Functional and presentation currency
These consolidated financial statements are presented in sterling, which is the Company’s functional currency. All information 
presented in sterling has been rounded to the nearest £0.1m.

Changes in accounting policies
The accounting policies set out in these financial statements have been applied consistently to all years presented. A number of new 
standards, amendments to standards and interpretations are effective for annual periods beginning on or after 1 January 2016, but do 
not have a significant effect on the consolidated financial statements of the Group.

Revision of disclosure
Following an agenda decision by the IFRS Interpretations Committee in March 2016 regarding offsetting and cash pool arrangements, 
the Group has revised the disclosure of its cash pooling arrangements in the comparative balance sheet at 31 December 2015. 

This revision has had the effect of increasing both cash and cash equivalents and interest bearing loans and borrowings by £25.1m at 
31 December 2015. There is no change to the results or cash flows for the period to 31 December 2015. The impact at 1 January 2015 
amounted to £42.9m.

Going concern
The Board has reviewed forecasts, including forecasts adjusted for significantly worse economic conditions. The Board has also 
reviewed the Group’s funding requirements and the available debt facilities. As a result of these reviews the Board remains satisfied 
with the Group’s funding and liquidity position and believe that the Group is well placed to manage its business risks successfully. In 
addition, on the basis of its forecasts, both base case and stressed, and available facilities, which are described in note 14, the Board 
has concluded that the going concern basis of preparation continues to be appropriate.

98

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

1 Significant accounting policies (continued) 

BASIS OF CONSOLIDATION
Subsidiaries
Subsidiaries are those entities controlled by the Group. Control exists when the Group has power to direct the relevant activities, 
exposure to variable returns from the investee and the ability to use its power over the investee to affect the amount of investor 
returns. The financial statements of subsidiaries are included in the consolidated financial statements from the date that control 
commences until the date that control ceases. 

For purchases of non-controlling interest in subsidiaries, the difference between the cost of the additional interest in the subsidiary 
and the non-controlling interest’s share of the assets and liabilities reflected in the consolidated statement of financial position at the 
date of acquisition, is reflected directly in shareholders’ equity.

Transactions eliminated on consolidation
Intra-group balances and transactions, and any unrealised gains and losses or income and expenses arising from intra-group 
transactions, are eliminated in preparing the consolidated financial statements. Unrealised losses are eliminated in the same way 
as unrealised gains, but only to the extent that there is no evidence of impairment.

FOREIGN CURRENCY
Foreign currency transactions
Transactions in foreign currencies are translated to the respective functional currencies of Group entities at the foreign exchange rate 
ruling at the date of the transaction. Monetary assets and liabilities (for example cash, trade receivables, trade payables) denominated 
in foreign currencies at the reporting date are translated at the foreign exchange rate ruling at that date. Foreign exchange differences 
arising on translation are generally recognised in the income statement. Non-monetary assets and liabilities that are measured in terms 
of historical cost in a foreign currency are translated using the exchange rate at the date of the transaction. For the policy on hedging 
of foreign currency transactions see note 14.

Foreign operations
The assets and liabilities of foreign operations, including goodwill and fair value adjustments arising on acquisition, are translated to 
sterling at foreign exchange rates ruling at the reporting date.

The income and expenses of foreign operations are translated into sterling at cumulative average rates of exchange during the year. 
Exchange differences arising from the translation of foreign operations are taken directly to equity in the translation reserve. They are 
released to the income statement upon disposal. For the policy on net investment hedging see note 14.

The most significant currencies for the Group were translated at the following exchange rates:

Value of £1 
US dollar
Euro
Chinese renminbi
Hong Kong dollar
Australian dollar

Assets and liabilities
Actual rates

Income and expenses
Cumulative average rates

31 Dec 2016
1.22
1.17
8.51
9.49
1.70

31 Dec 2015
1.48
1.36
9.61
11.48
2.03

2016
1.35
1.23
8.98
10.52
1.83

2015
1.53
1.38
9.62
11.87
2.04

USE OF JUDGEMENTS AND ESTIMATES
The preparation of financial statements in conformity with IFRSs requires management to make judgements and estimates that affect 
the application of accounting policies and the reported amounts of assets, liabilities, income and expenses. Actual results may differ 
from these estimates. Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are 
recognised in the year in which the estimates are revised and in any future years affected.

JUDGEMENTS
In applying the Group’s accounting policies, management has applied judgement in the following areas that have a significant impact 
on the amounts recognised in the financial statements.

Income and deferred tax
The tax on profits is determined according to complex tax laws and regulations. Where the effect of these laws and regulations 
is unclear, judgements are used in determining the liability for the tax to be paid. Deferred tax assets and liabilities require management 
judgement in determining the amounts to be recognised, with consideration given to the timing and level of future taxable income. The 
main areas of judgement in the Group tax calculation are the tax provisions for the full year and the recognition of the UK deferred tax 
asset; see note 6.

Basis of consolidation
Judgement is applied when determining if the Group controls a subsidiary. In assessing control, the Group considers whether it has 
power over the investee to affect the amount of investor returns; see above ‘Basis of consolidation’ policy.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

99

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

1 Significant accounting policies (continued)
Intangible assets
When the Group makes an acquisition, management determines whether any intangible assets should be recognised separately from 
goodwill, and the amounts at which to recognise those assets; see note 9.

Restructuring
In making a provision and classifying costs as restructuring, management has used its judgement to assess the specific circumstances 
of each local and regional restructuring proposal, including an estimate of future costs and timing of completion.

Put option over non-controlling interest
The calculation of the fair value of put options over the non-controlling interest in the Group’s businesses in the relevant countries 
required the use of judgement in the application of key assumptions around the future performance of those businesses; the risk 
adjusted discount rate taking into account the risk free rate and the gross domestic product growth in those countries.

ESTIMATES
Discussed below are key assumptions concerning the future, and other key sources of estimation at the reporting date, that could have 
a risk of causing a material adjustment to the carrying amount of assets and liabilities within the next financial year.

Claims
In making provision for claims, management bases its estimate on the circumstances relating to each specific event, internal and 
external legal advice, knowledge of the industries and markets, prevailing commercial terms and legal precedents; see note 13.

Impairment of goodwill
The Group determines on an annual basis whether goodwill is impaired. This requires an estimation of the future cash flows of the cash 
generating units to which the goodwill is allocated; see note 9.

Contingent consideration
When the Group acquires businesses, the total consideration may consist of an amount paid on completion plus further amounts 
payable on agreed post completion dates. These further amounts are contingent on the acquired business meeting agreed 
performance targets. At the date of acquisition, the Group reviews the profit and cash forecasts for the acquired business and 
estimates the amount of contingent consideration that is likely to be due; see note 13.

Employee post-retirement benefit obligations
For material defined benefit plans, the actuarial valuation includes assumptions such as discount rates, return on assets, salary 
progression and mortality rates; see note 16.

Recoverability of trade receivables
Trade receivables are reflected net of an estimated provision for impairment losses. This provision considers the past payment history 
and the length of time that the debt has remained unpaid; see note 11.

Accounting policies relating to a specific note in the financial statements are set out within that note as follows: 

Revenue 
Separately Disclosed Items
Taxation
Property, plant and equipment
Goodwill and other intangible assets
Trade and other receivables
Trade and other payables
Provisions
Borrowings and financial instruments
Capital and reserves
Employee benefits
Share schemes
Non-controlling interest 

Note
2
3
6
8
9
11
12
13
14
15
16
17
20

2 Operating segments and presentation of results
ACCOUNTING POLICY
Revenue
Revenue represents the total amount receivable for services rendered, excluding sales related taxes and intra-group transactions.

Revenue from services rendered on short-term projects is generally recognised in the income statement when the relevant service is 
completed, usually when the report of findings is issued.

100

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

2 Operating segments and presentation of results (continued) 

Revenue (continued) 
On long-term projects the Group records transactions as sales on the basis of value of work done, with the corresponding amount 
being included in trade receivables if the customer has been invoiced or in accrued income if billing has yet to be completed. Long-term 
projects consist of two main types: (a) time incurred is billed at agreed rates on a periodic basis, such as monthly; or (b) staged payment 
invoicing occurs, requiring an assessment of percentage completion, based on services provided and revenue accrued accordingly. 

Expenses are recharged to clients where permitted by the contract. Payments received in advance from customers are recognised in 
deferred income where services have not yet been rendered.

OPERATING SEGMENTS
The Group is organised into business lines, which are the Group’s operating segments and are reported to the CEO, the chief operating 
decision maker. 

Since 1 January 2016, following the change in Group strategy, the approach to reporting and performance management that the CEO 
uses to make decisions about operating matters has changed from the previous five divisions to the three divisions set out below. The 
segment information for earlier periods has been restated to conform to these changes. The changes have been made as the business 
lines within the new divisions demonstrate similar mid- to long-term structural growth drivers. 

As part of this change the former Consumer Goods, Commercial & Electrical and Chemicals & Pharmaceuticals divisions have been 
mostly aggregated into the Products division; the former Commodities division has primarily moved to the Trade division and the former 
Industry & Assurance division has primarily moved to Resources. Certain business lines within those former segments have also been 
reallocated to better align to the structural growth drivers of each division. This has had a consequential effect on the allocation of 
goodwill to CGUs (see note 9).

The costs of the corporate head office and other costs which are not controlled by the three divisions are allocated appropriately.

Inter-segment pricing is determined on an arm’s length basis. There is no significant seasonality in the Group’s operations. 

Segment results include items directly attributable to a segment as well as those that can be allocated on a reasonable basis.

The performance of the segments is assessed based on adjusted operating profit which is stated before Separately Disclosed Items. 
A reconciliation to operating profit by division and Group profit for the year is included overleaf.

The principal activities of the divisions, and the customers they serve, are as follows:

Products – Our Products-related division consists of business lines that are focused on ensuring the quality and safety of physical 
components and products, as well minimising risk through assessing the operating process and quality management systems of  
our customers.

As a trusted partner to the world’s leading retailers, manufacturers and distributors, our Products business lines support a wide range 
of industries including textiles, footwear, toys, hardlines, home appliances, consumer electronics, information and communication 
technology, automotive, aerospace, lighting, building products, industrial and renewable energy products, food and hospitality, 
healthcare and beauty, and pharmaceuticals. 

Across these industries we provide a wide range of ATIC services including laboratory safety, quality and performance testing, 
second-party supplier auditing, sustainability analysis, products assurance, vendor compliance, process performance analysis, facility 
plant & equipment verification and 3rd party certification.

Trade – Our Trade division consists of three Global business lines with differing services and customers, but similar mid- to long-term 
structural growth drivers: 

Our Cargo & Analytical Assessment ('Cargo/AA') business provides cargo inspection, analytical assessment, calibration and related 
research and technical services to the world’s petroleum and biofuels industries. 

Our Government & Trade Services ('GTS') business provides inspection services to governments and regulatory bodies to support trade 
activities that help the flow of goods across borders, predominantly in the Middle East, Africa and South America. 

Our Agriculture business provides analytical and testing services to global agricultural trading companies and growers.

Resources – Our Resources division consists of two business lines with differing services and customers: 

Our Industry Services business uses in-depth knowledge of the oil, gas, nuclear and power industries to provide a diverse range of  
Total Quality Assurance solutions to optimise the use of customers' assets and minimise the risk in their supply chains. Some of our  
key services include technical inspection, asset integrity management, analytical testing, and ongoing training services. 

Our Minerals business provides a broad range of ATIC service solutions to the mining and minerals exploration industries, covering the 
resource supply chain.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 101

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

2 Operating segments and presentation of results (continued)
The results of these divisions for the year ended 31 December 2016 are shown below:

Year ended 31 December 2016 

Revenue
from
 external
 customers
£m
1,465.5
584.5
517.0
2,567.0

Products
Trade
Resources
Total
Group operating profit
Net financing costs
Profit before income tax
Income tax expense
Profit for the year
*  Depreciation and software amortisation of £89.5m includes unallocated charges of £0.5m.

Year ended 31 December 2015

Revenue
from
 external
 customers
£m
1,110.6
536.6
519.1
2,166.3

Products
Trade
Resources
Total
Group operating profit
Net financing costs
Profit before income tax
Income tax expense
Profit for the year
*  Depreciation and software amortisation in 2015 of £85.2m includes unallocated charges of £9.2m.

Depreciation
 and
 software
amortisation*
£m
(56.6)
(18.6)
(13.8)
(89.0)

Depreciation
 and
 software
amortisation*
£m
(45.4)
(17.4)
(13.2)
(76.0)

Adjusted
 operating
 profit
£m
297.7
81.8
30.2
409.7
409.7
(22.4)
387.3
(98.0)
289.3

Adjusted
 operating
 profit
£m
233.8
75.7
33.9
343.4
343.4
(24.2)
319.2
(77.5)
241.7

Separately
 Disclosed
 Items 
£m
(16.7)
(6.4)
(17.1)
(40.2)
(40.2)
–
(40.2)
22.5
(17.7)

Separately
 Disclosed
 Items 
£m
(20.4)
(5.1)
(601.4)
(626.9)
(626.9)
–
(626.9)
38.2
(588.7)

Operating
 profit
£m
281.0
75.4
13.1
369.5
369.5
(22.4)
347.1
(75.5)
271.6

Operating
 profit/(loss)
£m
213.4
70.6
(567.5)
(283.5)
(283.5)
(24.2)
(307.7)
(39.3)
(347.0)

GEOGRAPHIC SEGMENTS
Although the Group is managed through a divisional structure, which operates on a global basis, under the requirements of IFRS 8 the 
Group must disclose any specific countries that are important to the Group’s performance. The Group considers the following to be the 
material countries in which it operates; the United States, China (including Hong Kong) and the United Kingdom.

In presenting information on the basis of geographic segments, segment revenue is based on the location of the entity generating 
that revenue. Segment assets are based on the geographical location of the assets.

United States
China (including Hong Kong) 
United Kingdom
Other countries and unallocated
Total

Revenue from external 
customers

Non-current assets

 2016
£m
836.1
485.0
173.7
1,072.2
2,567.0

 2015
£m
609.1
422.6
171.7
962.9
2,166.3

2016
£m
648.5
61.5
105.1
413.5
1,228.6

2015
£m
552.8
51.0
131.9
304.1
1,039.8

MAJOR CUSTOMERS
No revenue from any individual customer exceeded 10% of total Group revenue in 2015 or 2016.

102

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

3 Separately Disclosed Items
ACCOUNTING POLICY
Adjusted results
In order to present the performance of the Group in a clear, consistent and comparable format, certain items are disclosed separately on 
the face of the income statement.

Separately Disclosed Items are items which by their nature or size, in the opinion of the Directors, should be excluded from the adjusted 
result to provide readers with a clear and consistent view of the business performance of the Group and its operating divisions.

When applicable, these items include amortisation of acquisition intangibles; impairment of goodwill and other assets; the profit or loss 
on disposals of businesses or other significant fixed assets; costs of acquiring and integrating acquisitions; the cost of any fundamental 
restructuring; material claims and settlements; significant recycling of amounts from equity to the income statement; and unrealised 
gains/losses on financial assets/liabilities. 

Adjusted operating profit excludes the amortisation of acquired intangible assets, primarily customer relationships, as we do not 
believe that the amortisation charge in the Consolidated Income Statement provides useful information about the cash costs of 
running our business, as these assets will be supported and maintained by ongoing marketing and promotional expenditure, which is 
already reflected in operating costs. Amortisation of software, however, is included in adjusted operating profit as it is similar in nature 
to other capital expenditure. The costs of any restructuring are excluded from adjusted operating profit where they represent 
fundamental changes in individual operations around the Group, and are not expected to recur in those operations.

SEPARATELY DISCLOSED ITEMS
The Separately Disclosed Items are described in the table below:

Operating costs:
Amortisation of acquisition intangibles
Acquisition costs
Restructuring costs
Loss on disposal of businesses
Impairment of goodwill and other assets
Material claims and settlements
Total operating costs
Net financing costs
Total before income tax
Income tax credit on Separately Disclosed Items
Total

(a)
(b)
(c)
(d)
(e)
(f)

2016
£m

(14.0)
(2.8)
(21.4)
(2.0)
–
–
(40.2)
–
(40.2)
22.5
(17.7)

2015
£m

(21.4)
(5.8)
(6.7)
–
(589.4)
(3.6)
(626.9)
–
(626.9)
38.2
(588.7)

(a)   Of the amortisation of acquisition intangibles in the current year, £3.9m (2015: £13.4m) relates to the customer contracts 

and customer relationships acquired with the purchase of Moody International Limited (‘Moody’) in 2011, and £5.0m (2015: £0.4m) 
relates to the customer relationships acquired with the purchase of PSI Group in 2015.

(b)   Acquisition costs comprise £2.5m (2015: £5.2m) for transaction costs in respect of current year acquisitions, and £0.3m  

in respect of prior years’ acquisitions (2015: £0.6m).

(c)   During the year, the Group has implemented various fundamental restructuring activities, consistent with the new Company 

structure and 5x5 strategy. These activities included site consolidations, closure of non-core business units, re-engineering of 
underperforming businesses and the delayering of management structures.

(d)  Three small non-core businesses were disposed of in 2016.

(e)   In 2015, £589.4m of impairment of goodwill and other assets comprised £577.3m for the Industry Services CGU and £12.1m 

in respect of computer software.

(f)   Material claims and settlements relate to a commercial claim that is separately disclosable due to its nature.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 103

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

4 Expenses and auditor’s remuneration
An analysis of operating costs by nature is outlined below:

Employee costs
Depreciation and software amortisation
Impairment of goodwill and other assets
Other expenses
Total

Certain expenses are outlined below, including fees paid to the auditors of the Group: 

Included in profit for the year are the following expenses:
Property rentals
Lease and hire charges – fixtures, fittings and equipment
(Profit)/loss on disposal of property, fixtures, fittings, equipment and software

Auditor’s remuneration: 
Audit of these financial statements
Amounts receivable by the auditors and their associates in respect of: 
  Audit of financial statements of subsidiaries pursuant to legislation
  Total audit fees payable pursuant to legislation
  Audit-related services
  Taxation compliance services 
  Taxation advisory services
  Other
Total

5 Employees
Total employee costs are shown below: 

Employee costs 
Wages and salaries
Equity-settled transactions
Social security costs
Pension costs (note 16)
Total employee costs

Details of pension arrangements and equity-settled transactions are set out in notes 16 and 17 respectively. 

Average number of employees by division
Products
Trade
Resources 
Central
Total average number for the year ended 31 December
Total actual number at 31 December

The total remuneration of the Directors is shown below: 

Directors’ emoluments 
Directors’ remuneration
Amounts charged under the long-term incentive scheme
Company contributions to the defined contribution schemes
Total Directors’ emoluments

104

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

2016
£m

2015
£m

1,140.6
89.5
–
967.4
2,197.5

956.2
85.2
589.4
819.0
2,449.8

2016
£m

76.6
21.2
(0.1)

2016
£m

0.5

2.6
3.1
0.1
0.1
–
–
3.3

2016
£m
971.9
15.2
108.3
45.2
1,140.6

2016
22,427
9,468
7,598
2,078
41,571
42,452

2016
£m
7.3
0.1
–
7.4

2015
£m

65.6
17.1
0.2

2015
£m

0.5

2.0
2.5
–
0.3
0.1
0.2
3.1

2015
£m
814.3
12.9
89.4
39.6
956.2

2015
19,712
9,269
7,836
2,118
38,935
41,434

2015
£m
4.6
–
0.2
4.8

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

6 Taxation
ACCOUNTING POLICY
Income tax for the year comprises current and deferred tax. Income tax is recognised in the same primary statement as the accounting 
transaction to which it relates.

Current tax
Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantively enacted at the 
reporting date, and any adjustment to tax payable in respect of previous years.

The Group recognises liabilities for anticipated tax issues based on estimates of the additional taxes that are likely to become due. 
Amounts are accrued based on management’s interpretation of specific tax law and the likelihood of settlement. Where the outcome 
of discussions with tax authorities is different from the amount initially recorded, this difference will impact the tax provisions in the 
period the determination is made.

Deferred tax
Deferred tax is provided using the balance sheet liability method, providing for temporary differences between the carrying amount 
of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes, except for:

•   recognition of consolidated goodwill;
•  the initial recognition of assets or liabilities in a transaction that is not a business combination and that affects neither accounting 

nor taxable profit; and

•  differences relating to investments in subsidiaries, branches, associates and interest in joint ventures, the reversal of which is under 

the control of the Group and where it is probable that the difference will not reverse in the foreseeable future.

The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets 
and liabilities, using tax rates that have been enacted or substantively enacted at the balance sheet date, for the periods when the 
asset is realised or the liability is settled. Deferred tax assets and liabilities are offset if there is a legally enforceable right to offset 
current tax liabilities and assets and they relate to income taxes levied by the same tax authority on the same taxable entity, or on 
different taxable entities which intend to settle current tax liabilities and assets on a net basis or their tax assets and liabilities will 
be realised simultaneously.

A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which the 
temporary difference can be utilised. The carrying amount of deferred tax assets is reviewed at each balance sheet date and reduced 
to the extent that it is no longer probable that sufficient taxable profits will be available to allow all or part of the deferred tax asset 
to be utilised.

Any additional income taxes that arise from the distribution of dividends are recognised at the same time as the liability to pay the 
related dividend.

TAX EXPENSE
The Group operates across many different tax jurisdictions. Income and profits are earned and taxed in the individual countries in  
which they occur.

The income tax expense for the profit before tax for the year ended 31 December 2016 is £75.5m (2015: £39.3m). The Group’s 
consolidated effective tax rate for the year ended 31 December 2016 is 21.8% (2015: 12.8%).

The income tax expense for the adjusted profit before tax for the year ended 31 December 2016 is £98.0m (2015: £77.5m).  
The Group’s adjusted consolidated effective tax rate for the 12 months ended 31 December 2016 is 25.3% (2015: 24.3%).

Differences between the consolidated effective tax rate of 21.8% and notional statutory UK rate of 20.0% include, but are not limited 
to: the mix of profits; the effect of tax rates in foreign jurisdictions; non-deductible expenses; the effect of utilised tax losses; and 
under/over provisions in previous periods.

The Group receives tax incentives in certain jurisdictions, resulting in a lower tax charge to the income statement. Without these 
incentives the adjusted effective tax rate would be 28.0% (2015: 26.7%). The Group’s tax rate is affected by its financing arrangements 
that are in place to fund business operations in overseas territories. There is no guarantee that these reduced rates will continue to be 
applicable in future years (see note 22).

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 105

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

6 Taxation (continued)

Tax charge
The total income tax charge, comprising the current tax charge and the movement in deferred tax, recognised in the income statement 
is analysed as follows:

Current tax charge for the period
Adjustments relating to prior year liabilities
Current tax
Deferred tax movement related to current year
Deferred tax movement related to prior year
Deferred tax movement
Total tax in income statement

Tax on adjusted result
Tax on Separately Disclosed Items
Total tax in income statement

2016
£m
86.4
(0.3)
86.1
(0.9)
(9.7)
(10.6)
75.5

98.0
(22.5)
75.5

2015
£m
72.6
(2.6)
70.0
(35.1)
4.4
(30.7)
39.3

77.5
(38.2)
39.3

Reconciliation of effective tax rate
The following table provides a reconciliation of the UK statutory corporation tax rate to the effective tax rate of the Group on profit 
before taxation.

Profit/(loss) before taxation
Notional tax charge at UK standard rate 20.0% (2015: 20.25%)
Differences in overseas tax rates
Tax on dividends
Non-deductible expenses
Tax exempt income
Impairment losses with no tax effect
Movement in unrecognised deferred tax
Adjustments in respect of prior years
Other*
Total tax in income statement
*The Other category contains R&D tax credits £0.9m (2015: £0.9m).

2016
£m
347.1
69.4
11.0
10.1
4.7
(5.6)
–
(1.7)
(10.1)
(2.3)
75.5

2015
£m
(307.7)
(62.3)
(2.6)
7.0
3.5
(3.9)
97.3
0.5
1.8
(2.0)
39.3

During 2015, the UK Government announced a phased reduction in the main rate of corporation tax from 20% to 18% over a period of 
three years from 1 April 2017. In 2016, the UK Government announced a further reduction in the UK corporation tax rate to 17% from 
1 April 2020 and was substantively enacted in September 2016.

Income tax recognised in other comprehensive income (‘OCI’)
As noted in the accounting policy, tax is recognised in the same place as the relevant accounting charge. The income tax recognised on 
items recorded in other comprehensive income is shown below:

Before tax
2016
£m

Tax credit
2016
£m

Net of tax
2016
£m

Before tax
2015
£m

Tax credit
2015
£m

Net of tax
2015
£m

Foreign exchange translation differences of 

foreign operations

Net exchange (loss)/gain on hedges of net investments 

in foreign operations

Gain on fair value of cash flow hedges
Remeasurements on defined benefit pension schemes
Deferred tax assets recognised in other comprehensive 

income

Total other comprehensive income for the year

279.5

(194.1)
14.3
(5.2)

–
94.5

–

–
–
–

2.8
2.8

279.5

2.0

(194.1)
14.3
(5.2)

2.8
97.3

(33.1)
–
(2.2)

–
(33.3)

–

–
–
–

3.0
3.0

2.0

(33.1)
–
(2.2)

3.0
(30.3)

106

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

6 Taxation (continued)
Income tax recognised directly in equity
As noted in the accounting policy, tax is recognised in the same place as the relevant accounting charge. The income tax on items 
recognised in equity is shown below:

Equity-settled transactions

Before tax
2016
£m
16.6

Tax credit
2017
£m
0.5

Net of tax
2016
£m
17.1

Before tax
2015
£m
12.9

Tax charge
2015
£m
(0.5)

Net of tax
2015
£m
12.4

DEFERRED TAX
Recognised deferred tax assets and liabilities
Deferred tax assets and liabilities are attributable to the following: 

Assets
2016
£m
0.8
9.9
1.4
6.0
46.5
24.9
89.5

Assets
2015
£m
0.4
19.1
1.3
4.3
29.2
11.8
66.1

Liabilities 
2016
£m
(72.0)
(15.3)
–
–
(2.6)
–
(89.9)

Liabilities 
2015
£m
(67.6)
(5.6)
–
–
(1.9)
–
(75.1)

Net
2016
£m
(71.2)
(5.4)
1.4
6.0
43.9
24.9
(0.4)

Net
2015
£m
(67.2)
13.5
1.3
4.3
27.3
11.8
(9.0)

Intangible assets
Property, fixtures, fittings and equipment
Pensions
Equity-settled transactions
Provisions and other temporary differences
Tax value of losses
Total
As shown on balance sheet:
Deferred tax assets*
Deferred tax liabilities*
Total
* 

42.7
(51.7)
(9.0)
 The deferred tax by category shown above is not netted off within companies or jurisdictions. The balance sheet shows the net position within companies or jurisdictions. 
The difference between the two asset and liability totals is £41.1m, but the net liability of £0.4m is the same in both cases.

48.3
(48.7)
(0.4)

Movements in deferred tax temporary differences during the year
The movement in the year in deferred tax assets and liabilities is shown below:

Intangible assets
Property, fixtures, fittings and equipment
Pensions
Equity-settled transactions
Provisions and other temporary differences
Tax value of losses
Total

Intangible assets
Property, fixtures, fittings and equipment
Pensions
Equity-settled transactions
Provisions and other temporary differences
Tax value of losses
Total

1 January 
2016
£m
(67.2)
13.5
1.3
4.3
27.3
11.8
(9.0)

Exchange
 adjustments
£m
(12.1)
(3.1)
–
–
6.6
2.6
(6.0)

Acquisitions
£m
(2.7)
–
–
–
5.0
–
2.3

1 January 
2015
£m
(50.6)
2.4
1.0
4.6
28.5
3.5
(10.6)

Exchange
 adjustments
£m
(3.0)
(0.7)
–
0.1
0.6
(0.3)
(3.3)

Acquisitions
£m
(26.2)
–
–
–
–
–
(26.2)

Recognised 
in income
 statement
£m
10.8
(15.8)
0.4
1.0
5.0
9.2
10.6

Recognised 
in income
 statement
£m
12.6
11.8
0.3
(0.8)
(1.8)
8.6
30.7

Recognised 
in equity 
and OCI
£m
–
–
(0.3)
0.7
–
1.3
1.7

Recognised 
in equity 
and OCI
£m
–
–
–
0.4
–
–
0.4

31 December
 2016
£m
(71.2)
(5.4)
1.4
6.0
43.9
24.9
(0.4)

31 December
 2015
£m
(67.2)
13.5
1.3
4.3
27.3
11.8
(9.0)

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 107

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

6 Taxation (continued)
UNRECOGNISED DEFERRED TAX ASSETS
Deferred tax assets have not been recognised in respect of the items shown below. The numbers shown are the gross temporary 
differences, and to calculate the potential deferred tax asset it is necessary to multiply these by the tax rates in each case:

Property, fixtures, fittings and equipment
Pensions
Intangibles
Equity-settled transactions
Provisions and other temporary differences
Tax losses
Total

2016
£m
46.6
23.9
24.6
–
15.0
77.8
187.9

2015
£m
46.4
18.4
22.8
–
12.1
71.9
171.6

Deferred tax assets have not been recognised in respect of these items because it is not probable that future taxable profits will be 
available in certain jurisdictions against which the Group can utilise the benefits from them.

There is a temporary difference of £296.2m (2015: £206.1m) which relates to unremitted post-acquisition overseas earnings. 
No deferred tax is provided on this amount as the distribution of these retained earnings is under the control of the Group and there 
is no intention to either repatriate from, or sell, the associated subsidiaries in the foreseeable future.

7 Earnings per ordinary share
The calculation of earnings per ordinary share is based on profit attributable to ordinary shareholders of the Company and the 
weighted average number of ordinary shares in issue during the year. Diluted earnings per share is calculated by adjusting the weighted 
average number of ordinary shares in issue on the assumption of conversion of all potentially dilutive ordinary shares. Potential ordinary 
shares shall be treated as dilutive when, and only when, their conversion to ordinary shares would decrease earnings per share or 
increase loss per share from continuing operations. Basic loss per share in 2015 is therefore equal to diluted loss per share.

In addition to the earnings per share required by IAS 33: Earnings Per Share, an adjusted earnings per share has also been calculated 
and is based on earnings excluding the effect of amortisation of acquisition intangibles, goodwill impairment and other Separately 
Disclosed Items. It has been calculated to allow shareholders a better understanding of the trading performance of the Group. Details 
of the adjusted earnings per share are set out below:

2016
£m
255.0
17.7
272.7

160.9
1.7
162.6

158.5p
(1.7)p
156.8p

169.5p
(1.8)p
167.7p

2015
£m
(360.5)
588.7
228.2

160.8
1.4
162.2

(224.2)p
–
(224.2)p

141.9p
(1.2)p
140.7p

Profit/(loss) attributable to ordinary shareholders 
Separately Disclosed Items after tax (note 3)
Adjusted earnings 
Number of shares (millions)
Basic weighted average number of ordinary shares 
Potentially dilutive share awards
Diluted weighted average number of shares 

Basic earnings/(loss) per share
Potentially dilutive share awards 
Diluted earnings/(loss) per share

Adjusted basic earnings per share 
Potentially dilutive share awards 
Adjusted diluted earnings per share 

108

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

8 Property, plant and equipment
ACCOUNTING POLICY
Property, plant and equipment
Owned assets
Items of property, plant and equipment are measured at cost less accumulated depreciation and accumulated impairment losses. 
Cost includes expenditure that is directly attributable to the acquisition of the asset.

Leased assets
Leases in which the Group assumes substantially all the risks and rewards of ownership are classified as finance leases. Where land 
and buildings are held under finance leases, the accounting treatment of the land is considered separately from that of the buildings. 
Leased assets acquired by way of finance leases are stated at an amount equal to the lower of their fair value and the present value 
of the minimum lease payments at inception of the lease, less accumulated depreciation and impairment losses.

Other leases are operating leases
These leased assets are not recognised in the Group’s statement of financial position. 

Depreciation
Depreciation is charged to the income statement on a straight-line basis over the estimated useful lives of items of property, plant and 
equipment. Leased assets are depreciated over the shorter of the expected lease term and their useful lives. Land is not depreciated.

The estimated useful lives are as follows:

Freehold buildings and long leasehold buildings
Short leasehold buildings
Fixtures, fittings, plant and equipment 

50 years
Term of lease 
3 to 10 years

Depreciation methods, residual values and the useful lives of assets are reassessed at each reporting date.

Impairment
Non-financial assets
The carrying amounts of the Group’s non-financial assets, other than inventories and deferred tax assets, are reviewed at each 
reporting date to determine whether there is any indication of impairment. If any such indication exists, then the asset’s recoverable 
amount is estimated to determine the level of any impairment.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 109

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

8 Property, plant and equipment (continued)
PROPERTY, PLANT AND EQUIPMENT
The property, plant and equipment employed by the business is analysed below: 

Cost
At 1 January 2015
Exchange adjustments
Additions
Disposals
Businesses acquired (note 10) 
At 31 December 2015
Depreciation
At 1 January 2015
Exchange adjustments
Charge for the year
Impairments (note 9)
Disposals
At 31 December 2015

Net book value at 31 December 2015

Cost
At 1 January 2016
Exchange adjustments
Additions
Disposals
Businesses acquired (note 10) 
At 31 December 2016
Depreciation
At 1 January 2016
Exchange adjustments
Charge for the year
Disposals
At 31 December 2016
Net book value at 31 December 2016

Fixtures,
fittings,
plant and
equipment
£m

Land and
buildings
£m

70.7
3.2
2.1
(0.4)
6.8
82.4

16.3
0.5
2.8
1.3
(0.1)
20.8

61.6

82.4
15.6
0.1
(0.6)
0.8
98.3

20.8
5.4
3.5
(0.2)
29.5
68.8

766.8
(7.2)
93.3
(14.6)
13.9
852.2

457.9
(2.6)
72.3
34.3
(13.4)
548.5

303.7

852.2
158.8
85.9
(20.6)
3.3
1,079.6

548.5
101.8
72.9
(18.1)
705.1
374.5

Total
£m

837.5
(4.0)
95.4
(15.0)
20.7
934.6

474.2
(2.1)
75.1
35.6
(13.5)
569.3

365.3

934.6
174.4
86.0
(21.2)
4.1
1,177.9

569.3
107.2
76.4
(18.3)
734.6
443.3

Fixtures, fittings, plant and equipment include assets in the course of construction of £26.9m at 31 December 2016 (2015: £34.9m), 
mainly comprising laboratories under construction. These assets will not be depreciated until they are available for use.

The net book value of land and buildings comprised:

Freehold
Long leasehold
Short leasehold
Total

2016
£m
62.7
2.4
3.7
68.8

2015
£m
55.5
2.3
3.8
61.6

110

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

8 Property, plant and equipment (continued)
Commitments
Operating lease payments
Payments made under operating leases are recognised in the income statement on a straight-line basis over the expected term of the 
lease. Lease incentives received are recognised in the income statement as an integral part of the total lease expense over the term of 
the lease.

At 31 December, the Group had future unprovided commitments under non-cancellable operating leases due as follows:

Within one year
In the second to fifth years inclusive
Over five years
Total

Land and
 buildings
2016
£m
65.2
119.9
74.0
259.1

Other
2016
£m
6.1
8.1
0.8
15.0

Total
2016
£m
71.3
128.0
74.8
274.1

Land and
 buildings
2015
£m
51.5
84.5
62.6
198.6

Other
2015
£m
5.0
5.0
–
10.0

Total
2015
£m
56.5
89.5
62.6
208.6

The Group leases various laboratories, testing and inspection sites, administrative offices and equipment under lease agreements 
which have varying terms, escalation clauses and renewal rights.

Contracts for capital expenditure which are not provided in the financial statements amounted to £4.6m (2015: £4.4m).

9 Goodwill and other intangible assets
ACCOUNTING POLICY
Goodwill
Goodwill arises on the acquisition of businesses. Goodwill represents the difference between the cost of acquisition and the Group’s 
interest in the fair value of the identifiable assets and liabilities acquired. 

Goodwill is stated at cost less any accumulated impairment losses. Goodwill is allocated to cash generating units (‘CGUs’) and is not 
amortised but is tested annually for impairment.

Acquisitions on or after 1 January 2010
From 1 January 2010, the Group has prospectively applied IFRS 3 ‘Business Combinations (revised 2008)’. 

Business combinations are accounted for using the acquisition method at the acquisition date, which is the date on which control  
is obtained.

The Group measures goodwill as the fair value of the consideration transferred less the net recognised amount (generally fair value) 
of the identifiable assets acquired and liabilities assumed, all measured as of the acquisition date.

Costs related to the acquisition, other than those associated with the issue of debt or equity securities, are expensed as incurred. 
Costs relating to acquisitions are shown in Separately Disclosed Items.

Any contingent consideration payable is recognised at fair value at the acquisition date with subsequent changes recognised in profit 
or loss.

If at the reporting date the fair values of the acquiree’s identifiable assets, liabilities and contingent liabilities can only be established 
provisionally, then these values are used. Adjustments to the fair values can be made within 12 months of the acquisition date and are 
taken as adjustments to goodwill.

Acquisitions between 1 January 2004 and 31 December 2009
For acquisitions between 1 January 2004 and 31 December 2009, goodwill represents the excess of the cost of the acquisition  
over the Group’s interest in the recognised amount (generally fair value) of the identifiable assets, liabilities and contingent liabilities  
of the acquiree. 

Transaction costs, other than those associated with the issue of debt or equity securities, that the Group incurred in connection with 
business combinations were capitalised as part of the cost of the acquisition.

The Group has taken advantage of the exemption permitted by IFRS 1 and has not restated goodwill on acquisitions prior to 1 January 
2004, the date of transition to IFRS. In respect of acquisitions prior to 1 January 2004, goodwill represents the amount recognised 
under the Group’s previous accounting framework.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 111

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

9 Goodwill and other intangible assets (continued)
Other intangible assets
When the Group makes an acquisition, management review the business and assets acquired to determine whether any intangible 
assets should be recognised separately from goodwill. If, based on management’s judgement, such an asset is identified, then it is 
valued by discounting the probable future cash flows expected to be generated by the asset, over the estimated life of the asset. 
Where there is uncertainty over the amount of economic benefit and the useful life, this is factored into the calculation.

Intangible assets arising on acquisitions and computer software are stated at cost less accumulated amortisation and accumulated 
impairment losses. Identifiable intangibles are those which can be sold separately or which arise from legal rights regardless of whether 
those rights are separable, and which have finite useful lives.

Amortisation is charged to the income statement on a straight-line basis over the estimated useful lives. The estimated useful lives are 
as follows:

Computer software 
Customer relationships
Know-how 
Trade names
Licences
Covenants not to compete 

Up to 7 years
Up to 10 years 
Up to 5 years
Up to 5 years 
Contractual life 
Contractual life

Impairment
Goodwill is not subject to amortisation and is tested annually for impairment and when circumstances indicate that the carrying value 
may be impaired.

Other intangible assets are subject to amortisation and are reviewed for impairment whenever events or changes in circumstances 
indicate that the amount carried in the statement of financial position may be less than its recoverable amount.

Any impairment is recognised in the income statement. Impairment is determined for goodwill by assessing the recoverable amount of 
each asset or group of assets, i.e. cash generating unit, to which the goodwill relates. A CGU represents an asset grouping at the lowest 
level for which there are separately identifiable cash flows.

The recoverable amount of an asset or a CGU is the greater of its fair value less costs to sell and value in use. In assessing value in  
use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market 
assessments of the time value of money and the risks specific to the asset. The estimation process is complex due to the inherent risks 
and uncertainties and if different estimates were used this could materially change the projected value of the cash flows. An impairment 
loss in respect of goodwill is not reversed. 

112

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

9 Goodwill and other intangible assets (continued)
INTANGIBLES
The intangibles employed by the business are analysed below:

Cost
At 1 January 2015
Exchange adjustments
Additions
Disposals
Businesses acquired (note 10)
At 31 December 2015
Amortisation and impairment losses
At 1 January 2015
Exchange adjustments
Charge for the year
Disposals
Impairment
At 31 December 2015
Net book value at 31 December 2015

Cost
At 1 January 2016
Exchange adjustments
Additions
Disposal
Businesses acquired (note 10)
At 31 December 2016
Amortisation and impairment losses
At 1 January 2016
Exchange adjustments
Charge for the year
Disposal
Impairment
At 31 December 2016
Net book value at 31 December 2016

Other intangible assets

Goodwill
£m

Customer
relationships
£m

Licences
£m

Other
 acquisition
 intangibles
£m

Computer
 software
£m

792.8
14.6
–
–
157.9
965.3

12.9
(0.1)
–
–
481.4
494.2
471.1

965.3
144.0
–
–
29.3
1,138.6

494.2
58.3
–
–
–
552.5
586.1

232.3
3.7
–
–
59.8
295.8

124.0
1.4
21.1
–
60.3
206.8
89.0

295.8
44.9
–
(0.4)
10.8
351.1

206.8
18.3
13.5
(0.3)
–
238.3
112.8

8.1
0.2
–
–
–
8.3

7.7
0.2
0.2
–
–
8.1
0.2

8.3
1.1
–
–
–
9.4

8.1
1.1
0.2
–
–
9.4
–

17.1
0.4
–
–
5.7
23.2

16.2
0.4
0.1
–
–
16.7
6.5

23.2
(4.3)
–
–
–
18.9

16.7
1.4
0.3
–
–
18.4
0.5

103.0
4.9
16.8
(0.1)
1.4
126.0

37.7
1.5
10.1
(0.1)
12.1
61.3
64.7

126.0
22.5
19.5
(0.5)
–
167.5

61.3
7.5
13.1
(0.5)
0.6
82.0
85.5

Total
£m

360.5
9.2
16.8
(0.1)
66.9
453.3

185.6
3.5
31.5
(0.1)
72.4
292.9
160.4

453.3
64.2
19.5
(0.9)
10.8
546.9

292.9
28.3
27.1
(0.8)
0.6
348.1
198.8

Other intangible assets 
The other acquisition intangibles of £0.5m (2015: £6.5m) consist of covenants not to compete and know-how. The average remaining 
amortisation period for customer relationships is seven years (2015: seven years).

Computer software net book value of £85.5m at 31 December 2016 (2015: £64.7m) includes software in construction of £32.0m 
(2015: £30.5m).

Goodwill
Goodwill arising from acquisitions in the current and prior year has been allocated to reportable segments as follows: 

Products
Trade
Resources
At 31 December 

2016
£m
15.0
14.3
–
29.3

2015
£m
141.3
–
16.6
157.9

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 113

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

9 Goodwill and other intangible assets (continued)
The total carrying amount of goodwill by operating segment is as follows, which is also used for the assessment of the Group’s 
impairment review. Following the change in Group strategy described in Note 2, where the former Consumer Goods, Commercial & 
Electrical and Chemicals & Pharmaceuticals divisions have been mostly aggregated into the Products division; the former Commodities 
division has primarily moved to the Trade division and the former Industry & Assurance division has primarily moved to Resources, 
certain business lines within those former segments have also been reallocated to better align to the structural growth drivers of each 
division. This has had a consequential effect on the allocation of goodwill to CGUs. As such, the prior year goodwill allocation has been 
represented to reflect those changes.

As a result of the above realignment, Industry Services has been redefined to include Exploration & Production. For reference, the 
goodwill of Industry Services of £13.0m in 2015 comprised £9.0m for Industry Services and £4.0m for Exploration & Production.

Industry Services
Business Assurance
Food & Agriculture Services
Cargo & Analytical Assessment
Government & Trade Services
Minerals
Softlines
Hardlines

2016
£m
15.8
12.2
17.1
54.6
0.9
40.7
6.2
5.8

Represented
2015
£m
13.0
10.7
14.0
35.7
0.7
34.1
5.9
4.4

3.5
Product Assurance
43.9
Electrical & Wireless
32.0
Transportation Technologies
197.9
Building & Construction
75.3
Chemicals & Pharma/Health, Environmental & Regulatory
471.1
Net book value at 31 December*
*    All goodwill is recorded in local currency. Additions during the year are converted at the exchange rate on the date of the transaction and the goodwill at the end of the 

4.3
71.6
38.5
235.9
82.5
586.1

year is stated at closing exchange rates.

Impairment review
In order to determine whether impairments are required, the Group estimates the recoverable amount of each operating segment 
or CGU. The calculation is based on projecting future cash flows over a five-year period and using a terminal value to incorporate 
expectations of growth thereafter. A discount factor is applied to obtain a value in use which is the recoverable amount.

Key assumptions
The key assumptions include the rate of revenue and profit growth within each of the territories and business lines in which the Group 
operates. These are based on the Group’s approved budget and five-year Strategic Plan. The long-term growth rate is also key since it is 
used in the perpetuity calculations. Finally, the discount rate used to bring the cash flow back to a present value varies depending on 
the location of the operation and the nature of the operations. The estimated future cash flows are discounted to their present value 
using a discount rate that reflects current market assessments of the time value of money and the risks specific to the asset.

The calculation of the value in use is sensitive to long-term growth rates and discount rates. Long-term growth rates predict growth 
beyond the Group’s planning cycle, and range from 1.7% to 2.5% (2015: 1.7% to 3.5%). The discount rate for each CGU reflects the 
Group’s weighted average cost of capital adjusted for the risks specific to the CGU. Pre-tax discount rates ranged from 9.5% to 12.4% 
(2015: 10.2% to 12.7%).

Sensitivity analysis
None of the reasonable downside sensitivity scenarios on key assumptions would cause the carrying amount of each CGU to exceed its 
recoverable amount. The sensitivities modelled by management include:

(i) 

 Assuming revenues decline each year by 1% in 2018 to 2021 from the 2017 budgeted revenues, with margins increasing with base 
assumptions.

(ii)   Assuming zero growth in operating profit margins in 2017 to 2021 with revenues increasing per base assumptions.

(iii)  Assuming an increase in the discount rates used by 1%.

Management considers that the likelihood of any or all of the above scenarios occurring is low.

114

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

10 Acquisitions
ACQUISITIONS IN 2016
On 3 October 2016, the Group completed the acquisition of EWA-Canada Ltd, a leading provider of cyber security and assurance 
services for products, equipment and networks across multiple industries, for an estimated purchase price of £25.1m (£25.0m net of 
cash acquired), generating goodwill of £18.8m.

On 8 January 2016, the Group acquired FIT Italia SRL, an Italian company specialising in providing assurance services to the retail and 
agricultural sectors through food quality and safety assessments. On 11 November 2016, the Group entered into an agreement with 
Laboratorios ABC Quimica, Investigacion y Analisis, S.A. de C.V ('ABC') to form an environmental services Joint Venture in Mexico. ABC is 
a leading provider of water testing and analytical services. Cash consideration for these two ventures was £17.9m (£17.3m net of cash 
acquired) generating goodwill of £15.5m.

Provisional details of the net assets acquired and fair value adjustments are set out in the following tables. These analyses are 
provisional and amendments may be made to these figures in the 12 months following the date of acquisition.

EWA-Canada Ltd 

Total
Property, plant and equipment
Goodwill
Other intangible assets
Trade and other receivables
Trade and other payables
Deferred tax liabilities
Net assets acquired

Other acquisitions 

Total
Property, plant and equipment
Goodwill
Other intangible assets
Trade and other receivables
Trade and other payables
Provisions for liabilities and charges
Deferred tax liabilities
Attributable to Non-Controlling Interest
Net assets acquired

Book value
 prior to
 acquisition
£m
0.7
–
–
3.0
(2.1)
–
1.6

Book value
 prior to
 acquisition
£m
3.4
–
–
3.8
(2.5)
(0.2)
–
(1.1)
3.4

2016

Provisional
 fair value
 adjustments
£m 
–
18.8
6.3
–
–
(1.7)
23.4

2016

Provisional
 fair value
 adjustments
£m 
–
15.5
4.4
(2.0)
(3.0)
–
(1.0)
–
13.9

Fair value 
to Group on
 acquisition
£m
0.7
18.8
6.3
3.0
(2.1)
(1.7)
25.0

Fair value 
to Group on
 acquisition
£m
3.4
15.5
4.4
1.8
(5.5)
(0.2)
(1.0)
(1.1)
17.3

Goodwill and intangible assets
The total goodwill arising on acquisitions made during 2015 was £34.3m. Goodwill in respect of 2015 acquisitions decreased by £5.0m. 
The goodwill arising represents the value of the assembled workforce and the benefits the Company expects to gain from increasing 
its presence in the relevant sectors in which the acquired businesses operate. The intangible assets of £10.7m primarily represent the 
value placed on customer relationships and the deferred tax thereon was £2.7m.

Consideration paid
The total cash consideration paid for the acquisitions in the year was £35.5m (2015: £237.2m), with further contingent consideration 
payable of £7.5m. Cash consideration includes cash and debt acquired of £0.7m. The estimated purchase price was £42.3m.

Put option over non-controlling interest
An earnout arrangement exists resulting in a put option over the minority shareholding related to ABC. This put option is exercisable at 
certain points through to 2019. The net present value of the put option liability has been recognised as a non-current financial liability 
under IAS 39.

Contribution of acquisitions to revenue and profits
In total acquisitions made during 2016 contributed revenues of £6.8m and a net profit after tax of £1.0m from their respective dates 
of acquisition to 31 December 2016. The Group revenue and profit after tax for the year ended 31 December 2016 would have been 
£2,590.2m and £274.8m respectively if all the acquisitions were assumed to have been made on 1 January 2016.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 115

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

10 Acquisitions (continued)
ACQUISITIONS IN 2015
On 23 November 2015, the Group completed the acquisition of Professional Service Industries, Inc., for a purchase price of £220.9m 
(£216.2m net of cash acquired), generating goodwill of £140.1m. PSI is a provider of industry-leading testing and assurance services to 
the commercial and civil construction markets and non-destructive testing for onshore pipelines in the USA.

On 3 February 2015, the Group acquired Adelaide Inspection Services Pty Ltd, an Australian-based business providing non-destructive 
testing and associated services to the power generation, construction, oil, gas and mining industries. On 10 September 2015, the 
Group acquired Dansk Institut for Certificering A/S, a Danish company that provides business assurance services to a wide range of 
industries including Hospitality, Transport and Food. On 8 October 2015, the Group acquired MT Group LLC and Materials Testing Lab, 
Inc, (together ‘MT’), a leading provider in the US of materials testing and inspection services to the building industry. Cash consideration 
for these three acquisitions was £18.1m (£16.9m net of cash acquired) generating goodwill of £12.8m.

The fair value adjustments 12 months from the date of acquisition were:

Professional Service Industries, Inc. 

Total
Property, plant and equipment
Goodwill
Other intangible assets
Trade and other receivables
Trade and other payables
Provisions for liabilities and charges
Deferred tax liabilities
Net assets acquired

Other acquisitions 

Total
Property, plant and equipment
Goodwill
Other intangible assets
Inventories
Trade and other receivables
Trade and other payables
Deferred tax liabilities
Net assets acquired

Book value
 prior to
 acquisition
£m
15.9
108.1
66.1
50.7
(24.6)
–
(26.8)
189.4

Book value
 prior to
 acquisition
£m
1.0
–
–
0.2
4.8
(2.4)
–
3.6

2016

Fair value
 adjustments
£m 
3.8
32.0
0.1
(0.5)
(1.6)
(12.6)
5.6
26.8

2016

Fair value
 adjustments
£m 
–
12.8
0.7
–
–
–
(0.2)
13.3

Fair value 
to Group on
 acquisition
£m
19.7
140.1
66.2
50.2
(26.2)
(12.6)
(21.2)
216.2

Fair value 
to Group on
 acquisition
£m
1.0
12.8
0.7
0.2
4.8
(2.4)
(0.2)
16.9

Book value
 prior to
 acquisition
£m
15.9
108.1
66.1
50.7
(24.6)
–
(26.8)
189.4

Book value
 prior to
 acquisition
£m
1.0
–
–
0.2
4.8
(2.4)
–
3.6

2015

Provisional
 fair value
 adjustments
£m 
3.8
38.0
0.1
(0.8)
(2.7)
(13.2)
0.8
26.8

2015

Provisional
 fair value
 adjustments
£m 
–
11.8
0.7
–
–
–
(0.2)
12.3

Fair value 
to Group on
 acquisition
£m
19.7
146.1
66.2
49.9
(27.3)
(13.2)
(26.0)
215.4

Fair value 
to Group on
 acquisition
£m
1.0
11.8
0.7
0.2
4.8
(2.4)
(0.2)
15.9

116

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

11 Trade and other receivables
ACCOUNTING POLICY
Trade receivables are recognised initially at the value of the invoice sent to the customer and subsequently at the amounts considered 
recoverable (amortised cost).

Estimates are used in determining the level of receivables that will not, in the opinion of the Directors, be collected. Based on historical 
default rates, reflecting the track record of payments by the Group’s customers, the Group believes that no impairment allowance is 
necessary in respect of trade receivables which are less than six months outstanding, unless there are specific circumstances such as 
the bankruptcy of a customer which would render the trade receivable irrecoverable.

The Group provides fully for all trade receivables over 12 months old as these are considered likely to be irrecoverable, and 25% of 
balances six to 12 months old. Where recovery is in doubt, a provision is made against the specific trade receivable until such time as 
the Group believes the amount to be irrecoverable. At that time the trade receivable is written off.

TRADE AND OTHER RECEIVABLES
Trade and other receivables are analysed below:

Trade receivables
Other receivables
Prepayments and accrued income
Fixed assets held for resale 
Total trade and other receivables

2016
£m
472.8
60.0
118.9
0.1
651.8

2015
£m
413.7
57.9
111.8
0.1
583.5

Trade receivables are shown net of an allowance for impairment losses of £23.9m (2015: £20.0m) and are all expected to be recovered 
within 12 months. Impairment on trade receivables charged as part of operating costs was £7.8m (2015: £6.9m).

There is no material difference between the above amounts for trade and other receivables and their fair value, due to their short-term 
duration. There is no concentration of credit risk with respect to trade receivables as the Group has a large number of customers who 
are internationally dispersed.

The ageing of trade receivables at the reporting date was as follows:

Under 3 months
Between 3 and 6 months
Between 6 and 12 months
Over 12 months
Gross trade receivables
Allowance for impairment
Trade receivables, net of allowance

2016
£m
399.9
49.0
27.5
20.3
496.7
(23.9)
472.8

2015
£m
342.0
50.1
26.5
15.1
433.7
(20.0)
413.7

Included in trade receivables under three months of £399.9m (2015: £342.0m) are trade receivables of £218.5m (2015: £185.1m) 
which are not yet due for payment under the Group’s standard terms and conditions of sale.

The movement in the allowance for impairment in respect of trade receivables during the year was as follows:

Impairment allowance for doubtful trade receivables
At 1 January
Exchange differences
Acquisitions
Cash recovered
Impairment loss recognised
Receivables written off
At 31 December

There were no material individual impairments of trade receivables.

2016
£m
20.0
3.1
–
0.8
7.8
(7.8)
23.9

2015
£m
18.3
(0.7)
1.6
0.6
6.9
(6.7)
20.0

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 117

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

12 Trade and other payables
ACCOUNTING POLICY
Trade payables
Trade payables are recognised at the value of the invoice received from a supplier. The carrying value of trade payables is considered 
approximate to fair value.

Put option over non-controlling interest
Put options held by non-controlling interests that arise on acquisition are recognised initially at the present value of the redemption 
amount. They are subsequently measured at amortised cost using the effective interest method. The discount is unwound through the 
Income Statement as a finance charge.

TRADE AND OTHER PAYABLES
Trade and other payables are analysed below:

Trade payables
Other payables
Accruals and deferred income
Total trade and other payables

Current
2016
£m
107.3
25.5
274.0
406.8

Current
2015
£m
64.7
41.6
250.3
356.6

Non-current
2016
£m
–
26.1
7.6
33.7

Non-current
2015
£m
–
9.5
7.8
17.3

The Group’s exposure to liquidity risk related to trade payables is disclosed in note 14.

The key assumptions in arriving at the value of the put options over shares held by non-controlling interests are the performance of 
those businesses; the risk adjusted discount rate taking into account the risk free rate and the gross domestic product growth in the 
countries of those underlying businesses.

13 Provisions
ACCOUNTING POLICY
A provision is recognised in the balance sheet when the Group has a present legal or constructive obligation that can be estimated 
reliably as a result of a past event, and it is probable that an outflow of economic benefits will be required to settle the obligation.

PROVISIONS

At 1 January 2016
Exchange adjustments
Provided in the year:

in respect of current year acquisitions
in respect of prior year acquisitions

Released during the year
Utilised during the year
At 31 December 2016
Included in:
Current liabilities
Non-current liabilities
At 31 December 2016

Contingent
consideration
£m
4.4
0.7
–
7.9
1.0
(0.2)
–
13.8

–
13.8
13.8

Claims
£m
18.5
0.7
5.6
–
(0.6)
(1.2)
(3.5)
19.5

19.5
–
19.5

Other
£m
12.2
0.5
22.8
–
–
(1.0)
(20.0)
14.5

14.5
–
14.5

Total
£m
35.1
1.9
28.4
7.9
0.4
(2.4)
(23.5)
47.8

34.0
13.8
47.8

The Group is involved in various claims and lawsuits incidental to the ordinary course of its business. The outcome of such litigation 
and the timing of any potential liability cannot be readily foreseen, as it is often subject to legal proceedings. Based on information 
currently available, the Directors consider that the cost to the Group of an unfavourable outcome arising from such litigation is unlikely 
to have a materially adverse effect on the financial position of the Group in the foreseeable future.

The provision for claims of £19.5m (2015: £18.5m) represents an estimate of the amounts payable in connection with identified claims 
from customers, former employees and other plaintiffs and associated legal costs. The timing of the cash outflow relating to the 
provisions is uncertain, but is likely to be within one year. Details of contingent liabilities in respect of claims are set out in note 22.

The other provision of £14.5m (2015: £12.2m) includes restructuring provisions. The timing of the cash outflow is uncertain, but 
is likely to be within one year.

118

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

14 Borrowings and financial instruments
ACCOUNTING POLICY
Net financing costs
Net financing costs comprise interest expense on borrowings, facility fees, interest receivable on funds invested, net foreign exchange 
gains or losses, interest income and expense relating to pension assets and liabilities and gains and losses on hedging instruments that 
are recognised in the income statement. Interest income and interest expense are recognised as they accrue using the effective 
interest rate method.

Loans and receivables
Loans and receivables comprise trade and other receivables. Loans and receivables are recognised initially at fair value and 
subsequently at amortised cost less impairment losses (including bad debt provision).

Cash and cash equivalents
Cash and cash equivalents comprise cash balances and call deposits. Bank overdrafts that are repayable on demand and form an 
integral part of the Group’s cash management are included as a component of cash and cash equivalents for the purpose of the 
statement of cash flows. Net debt comprises borrowings less cash and cash equivalents.

Non-derivative financial liabilities
Trade and other payables are recognised initially at fair value and subsequently at their amortised cost.

Interest-bearing borrowings are initially recognised at fair value less transaction costs. Subsequent to initial recognition, interest-
bearing borrowings are stated at amortised cost with any difference between cost and redemption value being recognised in the 
income statement over the period of the borrowings on an effective interest basis.

The fair value of put option liabilities over non-controlling interests is calculated using a present value calculation, incorporating observable 
and non-observable inputs. This valuation technique has been adopted as it most closely mirrors the contractual arrangement.

Derivative financial instruments
The Group uses derivative financial instruments, including interest rate swaps and forward exchange contracts, to hedge economically 
its exposure to foreign exchange and interest rate risks arising from operational, financing and investment activities. In accordance 
with its treasury policy, the Group does not hold or issue derivative financial instruments for speculative purposes.

Derivative financial instruments are recognised initially and subsequently at fair value; attributable transaction costs are recognised in 
profit or loss when incurred. The gain or loss on re-measurement to fair value at each period end is recognised immediately in the 
income statement except where derivatives qualify for hedge accounting.

The fair value of interest rate swaps is the estimated amount that the Group would receive or pay to terminate the swap at the balance 
sheet date.

The fair value of forward exchange contracts is their quoted market price at the balance sheet date, being the present value of the 
difference between the quoted forward price and the exercise price of the contract.

Hedging
Hedge of monetary assets and liabilities
Where a derivative financial instrument is used economically to hedge the foreign exchange exposure of a recognised monetary asset 
or liability, no hedge accounting is applied and any gain or loss on the hedging instrument is recognised in the income statement in the 
same caption as the foreign exchange on the related item.

Hedge of net investment in a foreign operation
The portion of the gain or loss on an instrument designated as a hedge of a net investment in a foreign operation that is determined to 
be an effective hedge is recognised directly in equity in the translation reserve. The ineffective portion is recognised immediately in the 
income statement. The Group has external borrowings denominated in foreign currencies which are used to hedge the net investment 
in its foreign operations.

Cash flow hedges 
Cash flow hedges comprise derivative financial instruments designated in a hedging relationship to manage interest rate risk to which 
the cash flows of certain assets and liabilities are exposed. The effective portion of changes in the fair value of the derivative that is 
designated and qualifies for hedge accounting is recognised in other comprehensive income. The ineffective portion is recognised 
immediately in the income statement. Amounts accumulated in equity are reclassified to the income statement in the period in which 
the hedged item affects profit or loss. However, where a forecasted transaction results in a non-financial asset or liability, the 
accumulated fair value movements previously deferred in equity are included in the initial cost of the asset or liability.

Impairment
A financial asset is assessed at each reporting date to determine whether there is any objective evidence that it is impaired. A financial 
asset is considered to be impaired if objective evidence indicates that one or more events have had a negative effect on the estimated 
future cash flows of that asset.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 119

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

14 Borrowings and financial instruments (continued)
Net financing costs
Net financing costs are shown below:

Recognised in income statement
Finance income
Interest on bank balances
Total finance income
Finance expense
Interest on borrowings
Net pension interest cost (note 16)
Foreign exchange differences on revaluation of net monetary assets and liabilities
Facility fees and other*
Total finance expense*
Net financing costs*
* Includes £nil (2015: £nil) relating to SDIs.

Analysis of net debt

Cash and cash equivalents per the Statement of Financial Position
Overdrafts
Cash per the Statement of Cash Flows

The components of net debt are outlined below:

2016
£m

0.9
0.9

(26.7)
(0.8)
5.7
(1.5)
(23.3)
(22.4)

2016
£m
175.6
(16.8)
158.8

2015
£m

1.0
1.0

(26.2)
(0.8)
3.1
(1.3)
(25.2)
(24.2)

2015
£m
141.1
(25.1)
116.0

Cash
Borrowings:
Revolving credit facility US$800m 2021
Bilateral term loan facilities US$100m 2018
Bilateral term loan facilities US$60m 2016
Senior notes US$75m 2016 
Senior notes US$100m 2017
Senior notes US$20m 2019
Senior notes US$150m 2020 
Senior notes US$15m 2021
Senior notes US$140m 2022
Senior notes US$40m 2023
Senior notes US$125m 2024
Senior notes US$40m 2025
Senior notes US$75m 2026
Other*
Total borrowings
Total net debt
* 

Other borrowings of £4.8m (2015: £6.2m) and facility fees.

1 January 
2016
£m
116.0

Cash flow
£m
(6.3)

Exchange
 adjustments
£m
49.1

31 December 
2016
£m
158.8

(253.8)
(67.5)
(40.4)
(50.6)
(67.4)
(13.5)
(101.2)
(10.1)
(94.5)
(27.0)
(84.4)
(27.0)
(50.6)
(3.4)
(891.4)
(775.4)

73.5
–
41.8
52.6
–
–
–
–
–
–
–
–
–
1.8
169.7
163.4

(61.9)
(14.3)
(1.4)
(2.0)
(14.4)
(2.9)
(21.5)
(2.1)
(20.0)
(5.7)
(17.9)
(5.7)
(10.7)
(0.3)
(180.8)
(131.7)

(242.2)
(81.8)
–
–
(81.8)
(16.4)
(122.7)
(12.2)
(114.5)
(32.7)
(102.3)
(32.7)
(61.3)
(1.9)
(902.5)
(743.7)

120

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

14 Borrowings and financial instruments (continued)

Cash
Borrowings:
Revolving credit facility US$800m 2020
Bilateral term loan facilities US$100m 2017
Bilateral term loan facilities US$60m 2016
Senior notes US$100m 2015 
Senior notes US$75m 2016 
Senior notes US$100m 2017 
Senior notes US$20m 2019
Senior notes US$150m 2020 
Senior notes US$15m 2021
Senior notes US$140m 2022
Senior notes US$40m 2023
Senior notes US$125m 2024
Senior notes US$40m 2025
Senior notes US$75m 2026
Other*
Total borrowings
Total net debt

BORROWINGS
Borrowings are split into current and non-current as outlined below:

Senior term loans and notes
Other borrowings 
Total borrowings

Analysis of debt
Debt falling due:
In one year or less
Between one and two years
Between two and five years
Over five years
Total borrowings

1 January 
2015
£m
119.5

Cash flow
£m
8.0

Exchange
 adjustments
£m
(11.5)

31 December 
2015
£m
116.0

(124.1)
(25.8)
(38.6)
(64.4)
(48.3)
(64.4)
(12.9)
(96.7)
(9.7)
(90.2)
(25.8)
(80.6)
(25.8)
(48.3)
2.6
(753.0)
(633.5)

Current
2016
£m
81.8
4.8
86.6

(123.9)
(39.8)
–
63.5
–
–
–
–
–
–
–
–
–
–
(6.2)
(106.4)
(98.4)

(5.8)
(1.9)
(1.8)
0.9
(2.3)
(3.0)
(0.6)
(4.5)
(0.4)
(4.3)
(1.2)
(3.8)
(1.2)
(2.3)
0.2
(32.0)
(43.5)

(253.8)
(67.5)
(40.4)
–
(50.6)
(67.4)
(13.5)
(101.2)
(10.1)
(94.5)
(27.0)
(84.4)
(27.0)
(50.6)
(3.4)
(891.4)
(775.4)

Current
2015
£m
90.5
6.2
96.7

Non-current
2016
£m
815.9
–
815.9

Non-current
2015
£m
794.7
–
794.7

2016
£m

86.6
81.1
391.3
343.5
902.5

2015
£m

96.7
134.2
367.0
293.5
891.4

Description of borrowings
Total undrawn committed borrowing facilities as at 31 December 2016 were £412.0m (2015: £286.0m).

US$800m revolving credit facility
The Group’s principal bank facility comprises a US$800m multi-currency revolving credit facility. In July 2016, US$672m of the facility 
was extended to June 2021.  Advances under the facility bear interest at a rate equal to LIBOR, or their local currency equivalent, plus   
a margin, depending on the Group’s leverage. Drawings under this facility at 31 December 2016 were £242.2m (2015: £253.8m).

Bilateral term loan facility 1
On 21 December 2012 the Group signed a US$20m bilateral term loan which was increased on 4 April 2014 to US$40m. This facility 
was further increased in November 2015 to US$100m, and the maturity of this facility was also extended to November 2018. 
Advances under this facility bear interest at a rate equal to LIBOR plus a margin. Drawings under this facility at 31 December 2016 
were £81.8m (2015: £67.5m).

Bilateral term loan facility 2
On 21 December 2012 the Group signed a US$20m bilateral term loan which was increased on 4 April 2014 to US$60m. The extended 
maturity of this facility was March 2016. Advances under this facility bore interest at a rate equal to LIBOR plus a margin. Drawings 
under this facility at 31 December 2016 were £nil (2015: £40.4m). 

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 121

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

14 Borrowings and financial instruments (continued)
BORROWINGS (CONTINUED)
Private placement bonds
In December 2008 the Group issued US$75m of senior notes. The notes, which were repaid on 10 June 2016, paid a fixed annual 
interest rate of 8.0%.

In December 2010 the Group issued US$250m of senior notes. These notes were issued in two tranches with US$100m repayable on 
15 December 2017 at a fixed annual interest rate of 3.2% and US$150m repayable on 15 December 2020 at a fixed annual interest 
rate of 3.91%.

In October 2011 the Group issued US$265m of senior notes. These notes were issued in three tranches with US$20m repayable on  
18 January 2019 at a fixed annual interest rate of 3.0%, US$140m repayable on 18 January 2022 at a fixed annual interest rate            
of 3.75% and US$105m repayable on 18 January 2024 at a fixed annual interest rate of 3.85%.

In February 2013 the Group issued US$80m of senior notes. These notes were issued in two tranches with US$40m repayable on  
14 February 2023 at a fixed annual interest rate of 3.10% and US$40m repayable on 14 February 2025 at a fixed annual interest rate 
of 3.25%.

In July 2014 the Group issued US$110m of senior notes. These notes were issued in four tranches with US$15m repayable on 31 July 
2021 at a fixed annual interest rate of 3.37%, US$20m repayable on 31 July 2024 at a fixed annual interest rate of 3.86%, US$60m 
repayable on 31 October 2026 at a fixed annual interest rate of 4.05% and US$15m repayable on 31 December 2026 at a fixed annual 
interest rate of 4.10%.

FINANCIAL RISKS
Details of the Group’s treasury controls, exposures and the policies and processes for managing capital and credit, liquidity, interest rate 
and currency risk are set out below, and in the Strategic Report – Financial Review that starts on page 34.

Credit risk 
Exposure to credit risk
Credit risks arise mainly from the possibility that customers may not be able to settle their obligations as agreed. The Group monitors 
the creditworthiness of customers on an ongoing basis. The Group’s credit risk is diversified due to the large number of entities, 
industries and regions that make up the Group’s customer base.

The carrying amount of financial assets represents the maximum credit exposure. At the reporting date this was as follows:

Trade receivables, net of allowance (note 11)
Cash and cash equivalents
Total

2016
£m
472.8
158.8
631.6

The maximum exposure to credit risk for trade receivables at the reporting date by geographic region was as follows:

Asia Pacific
Americas
Europe, Middle East and Africa
Total

2016
£m
131.5
180.4
160.9
472.8

2015
£m
413.7
116.0
529.7

2015
£m
111.5
160.2
142.0
413.7

Counterparty risk
Cash and cash equivalents and available borrowing facilities are at risk in the event that the counterparty is not able to meet its 
obligations in regards to the cash held or facilities available to the Group. The Group also enters into transactions with counterparties  
in relation to derivative financial instruments. If the counterparty was not able to meet its obligations, the Group may be exposed to 
additional foreign currency or interest rate risk.

The Group, wherever possible, enters into arrangements with counterparties who have robust credit standing, which the Group defines 
as a financial institution with a credit rating of at least investment grade. The Group has existing banking relationships with a number 
of ‘relationship banks’ that meet this criterion, and seeks to use their services wherever possible while avoiding excessive concentration 
of credit risk. Given the diverse geographic nature of the Group’s activities, it is not always possible to use a relationship bank. Therefore 
the Group has set limits on the level of deposits to be held at non-relationship banks to minimise the risk to the Group. It is also Group 
policy to remit any excess funds from local entities back to Intertek Group Treasury in the UK. Given the controls in place, and based on a 
current assessment of our banking relationships, management does not expect any counterparty to fail to meet its obligations.

122

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

14 Borrowings and financial instruments (continued)
Liquidity risk
Liquidity risk is the risk that the Group will not be able to meet its obligations as and when they fall due. The Group’s policy is to:

•  ensure sufficient liquidity is available to Group companies in the amounts, currencies and locations required to support the Group’s 

operations;

•  ensure the Group has adequate available sources of funding to protect against unforeseen internal and external events; and
•   avoid excess liquidity which restricts growth and impacts the cost of financing.

To ensure this policy is met, the Group monitors cash balances on a daily basis, projects cash requirements on a rolling basis and funds 
itself using debt instruments with a range of maturities.

The following are the contractual cash flows of financial liabilities/(assets) including interest (for floating rate instruments, interest 
payments are based on the interest rate at 31 December 2016):

2016
Non-derivative financial liabilities
Senior term loans and notes
Other loans
Trade payables (note 12)
Put option liability over non-controlling 

interest

Derivative financial liabilities/

(assets)

Forward exchange contracts:
  Outflow
Inflow

Total

2015
Non-derivative financial liabilities
Senior term loans and notes
Other loans
Trade payables (note 12)

Derivative financial liabilities/

(assets)

Forward exchange contracts:
  Outflow
Inflow

Total

Carrying
 amount
£m

Contractual
 cash flows
£m

Six months 
or less
£m

6-12 
months
£m

1-2 years
£m

2-5 years
£m

More than 
five years
£m

897.7
4.8
107.3

1,031.8
4.8
107.3

13.1
–
103.9

8.6

9.6

–

94.9
4.8
3.1

–

142.8
–
0.3

–

1,018.4

1,153.5

117.0

102.8

143.1

–
(8.0)
(8.0)
1,010.4

658.1
(666.1)
(8.0)
1,145.5

657.9
(665.9)
(8.0)
109.0

0.2
(0.2)
–
102.8

–
–
–
143.1

535.7
–
–

9.6

545.3

–
–
–
545.3

245.3
–
–

–

245.3

–
–
–
245.3

Carrying
 amount
£m

Contractual
 cash flows
£m

Six months 
or less
£m

6-12 
months
£m

1-2 years
£m

2-5 years
£m

More than 
five years
£m

885.2
6.2
64.7

956.1

1,014.7
6.2
64.7

1,085.6

52.9
–
63.2

116.1

–
(1.6)
(1.6)
954.5

423.4
(425.0)
(1.6)
1,084.0

366.5
(367.7)
(1.2)
114.9

62.8
6.2
1.5

70.5

56.9
(57.3)
(0.4)
70.1

173.0
–
–

173.0

–
–
–
173.0

420.5
–
–

420.5

–
–
–
420.5

305.5
–
–

305.5

–
–
–
305.5

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 123

 
 
OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

14 Borrowings and financial instruments (continued)

Interest rate risk
The Group’s objective is to manage the risk to the business from movements in interest rates, and to provide stability and predictability 
of the near term (12 month horizon) interest expense. Under the Group’s Treasury policy, management may fix the interest rates on up 
to 80% of the Group’s debt portfolio for the period of the current financial year. The Group’s debt portfolio beyond this period is to be 
managed within the range of a 20%-60% fixed to floating rate ratio. To do this the Group uses hedging instruments where considered 
appropriate. A cash flow hedge is in place in respect of a borrowing that is repayable in 2020.

Sensitivity
At 31 December 2016, it is estimated that the impact on variable rate net debt of a general increase of 3% in interest rates would  
be a decrease in the Group’s profit before tax of approximately £9.3m (2015: £4.5m). This analysis assumes all other variables  
remain constant.

Foreign currency risk
The Group’s objective in managing foreign currency risk is to safeguard the Group’s financial assets from economic loss due to 
fluctuations in foreign currencies, and to protect margins on cross currency contracts and operations. To achieve this, the Group’s policy 
is to hedge its foreign currency exposures where appropriate. 

The net assets of foreign subsidiaries represent a significant portion of the Group’s shareholders’ funds and a substantial percentage 
of the Group’s revenue and operating costs are incurred in currencies other than sterling. Because of the high proportion of 
international activity, the Group’s profit is exposed to exchange rate fluctuations. Two types of risk arise as a result: (i) translation risk, 
that is, the risk of adverse currency fluctuations in the translation of foreign currency operations and foreign assets and liabilities into 
sterling and (ii) transaction risk, that is, the risk that currency fluctuations will have a negative effect on the value of the Group’s 
commercial cash flows in various currencies.

The foreign currency profiles of cash, trade receivables and payables subject to translation risk and transaction risk, at the reporting 
date were as follows:

2016
Cash
Trade receivables (note 11)
Trade payables (note 12)

2015
Cash
Trade receivables (note 11)
Trade payables (note 12)

Carrying
 amount 
£m
158.8
472.8
107.3

116.0
413.7
64.7

Sterling 
£m
4.1
44.8
14.6

US dollar 
£m
7.6
158.6
30.8

Chinese
 renminbi 
£m
55.0
44.9
14.9

Hong Kong
 dollar 
£m
1.0
14.0
3.7

6.2
37.7
11.0

13.6
138.1
15.3

16.4
37.6
9.0

2.2
11.2
2.1

Euro 
£m
0.5
44.5
11.2

1.3
40.9
8.8

Other 
currencies 
£m
90.6
166.0
32.1

76.3
148.2
18.5

124

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

14 Borrowings and financial instruments (continued)
RECOGNISED ASSETS AND LIABILITIES
Changes in the fair value of forward foreign exchange contracts that economically hedge monetary assets and liabilities in foreign 
currencies and for which no hedge accounting is applied are recognised in the income statement.

HEDGE OF NET INVESTMENT IN FOREIGN SUBSIDIARIES
The Group’s foreign currency denominated loans are designated as a hedge of the Group’s investment in its respective subsidiaries.  
The carrying amount of these loans at 31 December 2016 was £857.7m (2015: £888.2m).

A foreign exchange loss of £194.1m (2015: loss £33.1m) was recognised in the translation reserve in equity on translation of these 
loans to sterling.

SENSITIVITY
It is estimated that a general increase of 10% in the value of sterling against the US dollar (the main currency impacting the Group) 
would have decreased the Group’s profit before tax for 2016 by approximately £20.8m (2015: £15.9m). This analysis assumes all other 
variables remain constant.

FAIR VALUES
The table below sets out a comparison of the book values and corresponding fair values of all the Group’s financial instruments 
by class.

Book value
2016
£m

Fair value
2016
£m

Book value
2015
£m

Fair value
2015
£m

158.8
472.8
8.0
639.6

158.8
472.8
8.0
639.6

116.0
413.7
1.6
531.3

116.0
413.7
1.6
531.3

Financial assets
Cash and cash equivalents
Trade receivables (note 11)
Forward exchange contracts*
Total financial assets
Financial liabilities
Interest bearing loans and borrowings*
Trade payables (note 12)
Put option liability over non-controlling interest
Total financial liabilities
* 

900.6
64.7
–
965.3
 Interest bearing loans and borrowing, and derivative liabilities are categorised as Level 2 under which the fair value is measured using inputs other than quoted prices 
observable for the liability, either directly or indirectly.

909.9
107.3
8.6
1,025.8

902.5
107.3
8.6
1,018.4

891.4
64.7
–
956.1

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 125

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

15 Capital and reserves
ACCOUNTING POLICY
Dividends
Interim dividends are recognised as a movement in equity when they are paid. Final dividends are reported as a movement in equity in 
the year in which they are approved by the shareholders.

Own shares held by the Employee Share Ownership Trust (‘ESOT’)
Transactions of the Group sponsored ESOT are included in the Group financial statements. In particular, the Trust’s purchases of shares 
in the Company are debited directly in equity to retained earnings.

Share capital

Group and Company
Allotted, called up and fully paid:
Ordinary shares of 1p each at start of year
Share Awards
Ordinary shares of 1p each at end of year
Shares classified in shareholders’ funds

2016
Number

161,361,777
24,998
161,386,775

2016
£m

1.6
–
1.6
1.6

2015
£m

1.6
–
1.6
1.6

The holders of ordinary shares are entitled to receive dividends and are entitled to vote at general meetings of the Company. 

During the year, the Company issued 24,998 (2014: nil) ordinary shares in respect of all share plans. 

Purchase of own shares for trust
During the year ended 31 December 2016, the Company financed the purchase of 200,000 (2015: 200,126) of its own shares with an 
aggregate nominal value of £2,000 (2015: £2,001) for £6.4m (2015: £5.2m) which was charged to retained earnings in equity and was 
held by the ESOT. This trust is managed and controlled by an independent offshore trustee. During the year, 221,309 shares were 
utilised to satisfy the vesting of share awards and share options (note 17). At 31 December 2016, the ESOT held 493,629 shares 
(2015: 514,938 shares) with an aggregate nominal value of £4,936 (2015: £5,149). The associated cash outflow of £6.4m (2015: 
£5.2m) has been presented as a financing cash flow.

Dividends
Amounts recognised as distributions to equity holders:
Final dividend for the year ended 31 December 2014
Interim dividend for the year ended 31 December 2015
Final dividend for the year ended 31 December 2015
Interim dividend for the year ended 31 December 2016
Dividends paid

2016
£m

–
–
56.8
31.2
88.0

2016
Pence per
 share

–
–
35.3
19.4
54.7

2015
£m

53.3
27.4
–
–
80.7

2015
Pence per
 share

33.1
17.0
–
–
50.1

After the reporting date, the Directors proposed a final dividend of 43.0p per share in respect of the year ended 31 December 2016, 
which is expected to amount to £69.4m. This dividend is subject to approval by shareholders at the Annual General Meeting and 
therefore, in accordance with IAS 10: Events after the reporting date, it has not been included as a liability in these financial 
statements. If approved, the final dividend will be paid to shareholders on 2 June 2017.

RESERVES
Translation reserve
The translation reserve comprises foreign currency differences arising from the translation of the financial statements of foreign 
operations as well as the translation of liabilities that hedge the Group’s net investment in foreign operations.

Other
This reserve includes a merger difference that arose in 2002 on the conversion of share warrants into share capital, as well as the cash 
flow hedge reserve.

126

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

16 Employee benefits
ACCOUNTING POLICY
Pension schemes
Defined contribution plans
A defined contribution plan is a post-employment benefit plan under which an entity pays fixed contributions into a separate entity 
and will have no legal or constructive obligation to pay further amounts. Obligations for contributions to defined contribution pension 
plans are recognised as an employee benefit expense in the income statement as incurred.

Defined benefit plans
A defined benefit plan is a post-employment benefit plan other than a defined contribution plan.

The Group’s net obligation in respect of material defined benefit pension plans is calculated separately for each plan by estimating      
the amount of future benefit that employees have earned in return for their service in the current and prior years; that benefit is 
discounted to determine its present value. The fair value of any plan assets are deducted.

In calculating the defined benefit deficit, the discount rate is the yield at the reporting date on AA credit-rated bonds that have 
maturity dates approximating the terms of the Group’s obligations and that are denominated in the same currency in which the 
benefits are expected to be paid. The calculation is performed annually by a qualified actuary using the Projected Unit credit method. 

The increase in the present value of the liabilities expected to arise from the employees’ services in the accounting period is charged to 
the operating profit in the income statement. The expected return on the schemes’ assets and the interest on the present value of the 
schemes’ liabilities, during the accounting period, are shown as finance income and finance expense respectively.

The Group operates a number of pension schemes throughout the world. In most locations, these are defined contribution 
arrangements. However, there are significant defined benefit schemes in the United Kingdom, Hong Kong and Switzerland. The United 
Kingdom and Hong Kong schemes are funded schemes, with assets held in separate trustee administered funds and the Switzerland 
scheme is an insured scheme. The schemes in the United Kingdom and Hong Kong were closed to new entrants in 2002 and 2000, 
respectively. Other funded defined benefit schemes are not considered to be material and are therefore accounted for as if they were 
defined contribution schemes.

The Group recognises all actuarial remeasurements in each year in equity through the consolidated statement of comprehensive income.

In June 2011, the International Accounting Standards Board issued revisions to IAS 19 Employee Benefits (‘IAS 19’) that provide 
changes in the recognition, presentation and disclosure of post-employment benefits. The Group has adopted the revised accounting 
standard from 1 January 2013.

TOTAL PENSION COST
The total pension cost included in operating profit for the Group was:

Defined contribution schemes
Defined benefit schemes – current service cost and administration expenses
Pension cost included in operating profit (note 5)

2016
£m
(41.6)
(3.6)
(45.2)

2015
£m
(36.3)
(3.3)
(39.6)

The pension cost for the defined benefit schemes was assessed in accordance with the advice of qualified actuaries. The last  
full triennial actuarial valuation of The Intertek Pension Scheme in the United Kingdom (‘United Kingdom Scheme’) was carried out  
as at 1 April 2013, and for accounting purposes has been updated to 31 December 2015 for IAS 19 purposes. The last full actuarial 
valuation of the Hong Kong scheme was carried out as at 31 December 2013, for local accounting purposes but this has been updated 
to 31 December 2015 for IAS 19 purposes. The Swiss scheme was actuarially valued for IAS 19 purposes at 31 December 2013 and 
for accounting purposes has been updated to 31 December 2015 for IAS 19 purposes. The average duration of the schemes are 20 
years, 10 years and 15 years for the United Kingdom, Hong Kong and Switzerland schemes respectively.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 127

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STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

16 Employee benefits (continued)
DEFINED BENEFIT SCHEMES
The cost of defined benefit schemes
The amounts recognised in the income statement were as follows: 

Current service cost
Scheme administration expenses
Net pension interest cost (note 14)
Total charge

2016
£m
(3.0)
(0.5)
(0.8)
(4.3)

2015
£m
(2.9)
(0.4)
(0.8)
(4.1)

The current service cost and scheme administration expenses are included in operating costs in the income statement and pension 
interest cost and interest income are included in net financing costs.

Included in Other Comprehensive Income:

Remeasurements arising from:
  Demographic assumptions
  Financial assumptions
  Experience adjustment
     Asset valuation
Other
Total

2016
£m

4.1
(26.1)
4.1
12.9
(0.2)
(5.2)

2015
£m

0.7
(0.5)
(0.5)
(1.6)
(0.3)
(2.2)

Company contributions
The Company assessed the triennial actuarial valuation and its impact on the scheme funding plan in 2017 and future years. In 2017 
the Group expects to make normal contributions of £0.8m (2016: £0.8m) and a special contribution of £2.8m (2016: £2.8m) to the 
United Kingdom Scheme. The next triennial valuation (due as at 1 April 2016) is currently underway and will conclude after the date 
of signature of these financials statements. This will include a review of the company’s future contribution requirements.

The Hong Kong Scheme has an annual actuarial valuation, identifying the funding requirements for 2017. 

Pension liability for defined benefit schemes
The amounts recognised in the statement of financial position for defined benefit schemes were as follows:

United
 Kingdom
 Scheme
£m
105.9
(129.8)
(23.9)

Hong Kong
 Scheme
£m
21.9
(26.8)
(4.9)

Switzerland
Scheme
£m
15.7
(18.7)
(3.0)

2016
£m
120.9
3.7
1.9
2.8
0.6
(5.2)
6.2
12.9
(0.5)
0.2
143.5

Total
£m
143.5
(175.3)
(31.8)

2015
£m
120.1
3.7
1.6
2.8
0.5
(7.5)
1.5
(1.6)
(0.4)
0.2
120.9

Fair value of scheme assets
Present value of funded defined benefit obligations
Deficit in schemes

The fair value changes in the scheme assets are shown below: 

Fair value of scheme assets at 1 January
Interest income
Normal contributions by the employer
Special contributions by the employer
Contributions by scheme participants
Benefits paid
Effect of exchange rate changes on overseas schemes
Remeasurements
Scheme administration expenses
Contribution to fund scheme administration expenses
Fair value of scheme assets at 31 December

128

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STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

16 Employee benefits (continued)
ASSET ALLOCATION
Investment statements were provided by the Investment Managers which showed that, as at 31 December 2015 the invested assets 
of the United Kingdom Scheme totalled £105.9m (2015: £89.4m) and of the Hong Kong Scheme totalled £21.9m (2015: £17.6m) 
broken down as follows:

Asset class
Equities
Property
Bonds
Absolute Return Fund*
Liability Driven Investment**
Cash
Total

United Kingdom Scheme

Hong Kong Scheme

2016
£m
50.4
8.6
–
25.2
16.4
5.3
105.9

2015
£m
41.8
8.4
–
23.0
13.0
3.2
89.4

2016
£m
14.0
–
7.9
–
–
–
21.9

2015
£m
11.3
–
6.2
–
–
0.1
17.6

* 

 The Absolute Return Fund aims to provide positive investment returns in all conditions over the medium to long term. The investment managers have a wide investment 
remit and look to exploit market inefficiencies through active allocation to a diverse range of market positions. The Fund uses a combination of traditional assets and 
investment strategies based on derivatives and is able to take long- and short-term positions in markets.

**   The LDI Fund provides the hedge against adverse movements in inflation and interest rates. It seeks to match the sensitivity of the Scheme’s liability cash flow 

to changes in interest rates and inflation; it is invested in gilts, swaps, futures, repo contracts and money market instruments.

The United Kingdom Scheme had no bank account assets as at 31 December 2016 (2015: £0.1m).

All invested assets of the United Kingdom and Hong Kong Schemes are unquoted. The Switzerland Scheme is fully insured.

Changes in the present value of the defined benefit obligations were as follows:

Defined benefit obligations at 1 January
Current service cost
Interest cost
Contributions by scheme participants
Benefits paid
Effect of exchange rate changes on overseas schemes
Remeasurements 
Defined benefit obligations at 31 December

Principal actuarial assumptions:

Discount rate
Inflation rate (based on CPI)
Rate of salary increases
Rate of pension increases:
CPI subject to a maximum of 5% p.a.
Increases subject to a maximum of 2.5% p.a.

2016
£m
147.8
3.0
4.5
0.3
(5.2)
7.6
17.3
175.3

2015
£m
145.4
2.9
4.5
0.5
(7.5)
1.7
0.3
147.8

 United Kingdom Scheme

 Hong Kong Scheme

 Switzerland Scheme

2016
%
2.7
2.4
3.4

2.4
1.9

2015
%
3.7
2.5
3.3

2.5
1.9

2016
%
1.9
n/a
4.0

n/a
n/a

2015
%
1.6
n/a
4.0

n/a
n/a

2016
%
0.4
n/a
1.0

n/a
n/a

2015
%
0.8
n/a
1.0

n/a
n/a

The retirement arrangement in Hong Kong pays a lump sum to members instead of a pension and the Switzerland Scheme is an    
insured plan.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 129

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STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

16 Employee benefits (continued)
Life expectancy assumptions at year end for:

Male aged 40
Male aged 65
Female aged 40
Female aged 65
* 

 United Kingdom Scheme
2015
47.2
22.2
49.1
24.5

2016
49.4
22.2
51.5
24.2

 Hong Kong Scheme*

 Switzerland Scheme

2016
n/a
n/a
n/a
n/a

2015
n/a
n/a
n/a
n/a

2016
42.8
19.8
45.4
21.9

2015
41.6
18.9
44.6
21.4

 The retirement arrangement in Hong Kong pays a lump sum to members instead of a pension at the point of retirement. Since the amount of the lump sum is not related to 
the life expectancy of the member, the post-retirement mortality is not a relevant assumption for the Hong Kong Scheme.

 The table above shows, for the United Kingdom Scheme, the number of years a male or female is expected to live, assuming they were aged either 40 or 65 at 
31 December. The mortality tables adopted in 2016 for the United Kingdom Scheme are the S2PA projected by year of birth, based on the CMI 2015 mortality projection 
model with a 1.25% long-term annual rate for future improvement. In 2015 the S1PA tables were used, based on the CMI 2013 mortality projection model. For the 
Switzerland Scheme, the mortality table adopted for 2016 is the BVG2015, an update to the BVG 2010, an industry standard in Switzerland which is based on  
statistical evidence of major Switzerland pension funds.

SENSITIVITY ANALYSIS
The table below sets out the sensitivity on the United Kingdom and Hong Kong pension assets and liabilities as at 31 December 2016 
of the two main assumptions:

Change in assumptions
No change
0.25% rise in discount rate
0.25% fall in discount rate
0.25% rise in inflation
0.25% fall in inflation

UK Scheme

Hong Kong Scheme

Liabilities
£m
129.8
123.5
136.6
136.4
123.6

Increase/ 
(decrease) 
in deficit
£m
–
(6.3)
6.8
6.6
(6.2)

Liabilities
£m
26.8
26.2
27.4
26.8
26.8

Increase/ 
(decrease) 
in deficit
£m
–
(0.6)
0.6
–
–

The United Kingdom Scheme is also subject to the mortality assumption. If the mortality tables used are rated up/down one year, the 
value placed on the liabilities increases by £5.9m and decreases by £5.9m respectively.

FUNDING ARRANGEMENTS 
United Kingdom Scheme
The trustees use the Projected Unit credit method with a three-year control period. Currently the scheme members pay contributions 
at the rate of 8.5% of salary. The employer pays contributions of 16.4% of salary, plus £0.2m per year to fund scheme expenses, and is 
due to make an additional contribution of £2.8m in 2017 to reduce the deficit disclosed by the 2013 valuation.

Hong Kong Scheme
The Trustees use the Attained Age funding method. The last actuarial valuation was as at 31 December 2013. Scheme members do 
not contribute to the scheme. The employer pays contributions of 8.5% of salaries including 0.6% in respect of scheme expenses.

Funding Risks
The main risks for the Schemes are:

Investment return risk: 

Investment matching risk: 

Longevity risk: 

If the assets underperform the returns assumed in setting the funding targets then additional contributions 
may be required at subsequent valuations.
The Schemes invest significantly in equities, whereas the funding targets are closely related to the returns on 
bonds. If equities fall in value relative to the matching asset of bonds, additional contributions may be required.
If future improvements in longevity exceed the assumptions made for Scheme funding then additional 
contributions may be required.

Role of Third Parties
The United Kingdom Scheme is managed by Trustees on behalf of its members. The Trustees take advice from appropriate third parties 
including investment advisors, actuaries and lawyers as necessary.

130

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STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

17 Share schemes
ACCOUNTING POLICY
Share-based payment transactions
The share-based compensation plans operated by the Group allow employees to acquire shares of the Company. The fair value of the 
employee services, received in exchange for the grant of share options or shares, is measured at the grant date and is recognised as an 
expense with a corresponding increase in equity. The charge is calculated using the Monte Carlo method and expensed to the income 
statement over the vesting period of the relevant award. The charge for the share options and for the Deferred Share Awards is 
adjusted to reflect expected and actual levels of vesting for service conditions. The expense of the LTIP Share Awards is calculated 
using the Black-Scholes method and is adjusted for the probability of EPS performance conditions being achieved.

The Group has taken advantage of the provisions of IFRS 1: First-time Adoption of International Financial Reporting Standards, and has 
recognised an expense only in respect of share options and awards granted since 7 November 2002.

SHARE OPTION SCHEMES
The Company established a share option scheme for senior management in March 1997. The maximum number of options that can be 
granted under the scheme have been allocated and that scheme has been discontinued. In May 2002, the Intertek Group plc 2002 
Share Option Plan (‘2002 Plan’) and the Intertek Group plc 2002 Approved Share Option Plan (‘Approved Plan’) were established for 
employees to be granted share options at the discretion of the Remuneration Committee. These plans have also been discontinued and 
the last grants under these plans were made in September 2005.

The number and weighted average exercise prices of share options are as follows:

At beginning of year
Exercised
Forfeited
Outstanding options at end of year
Exercisable at end of year

 2016

 2015

Weighted
 average
 exercise
 price
–
–
–
–
–

Number of
 options
–
–
–
–
–

Weighted
 average
 exercise
 price
778p
778p
762p
–
–

Number of
 options
44,286
(26,008)
(18,278)
–
–

There were no share options outstanding at the start of the year. In 2015, the weighted average share price of the Company at the 
date of exercise of share options was 2,501p.

SHARE PLANS
2011 Long Term Incentive Plan
The Deferred Bonus Plan 2005 was replaced in 2011 with the Intertek 2011 Long Term Incentive Plan (the 'LTIP'). Deferred Share 
Awards (previously Share Awards) and LTIP Share awards (previously Performance Awards) have been granted under this plan. The first 
awards were granted on 7 April 2006. The awards under these plans vest three years after grant date, subject to fulfilment of the 
performance conditions.

2016

Restated#
2015

Outstanding Awards
At beginning of year
Granted*/#
Vested**
Forfeited
At end of year
* 
**  Of the 271,383 awards vested in 2016, 24,998 were satisfied by the issue of shares and 158,860 by the transfer of shares from the ESOT (see note 15). The balance of 

LTIP
Total 
Share 
awards
Awards
1,687,430
879,491
779,569
399,994
(271,383)
–
(334,311)
(235,766)
817,586 1,043,719 1,861,305

Deferred 
Share 
Awards
851,376
317,383
(334,269)
(26,551)
807,939

LTIP
Share 
Awards
649,280
455,806
(54,511)
(171,084)
879,491

Includes 12,015 Deferred Share Awards (2015: 3,798) and 16,522 LTIP Share awards (2015: 3,026) granted in respect of dividend accruals.

Total 
awards
1,500,656
773,189
(388,780)
(197,635)
1,687,430

Deferred
Share 
Awards
807,939
379,575
(271,383)
(98,545)

87,525 awards represented a tax liability of £3.5m which was settled in cash on behalf of employees by the Group, of which £3.2m was settled by the Company.
#   In 2015, 91,575 shares were included in error as Deferred Share Awards granted, when they related to 2015 Mirror Share Awards. The correct 2015 Deferred Share  

Awards granted number has been restated in the table above.

Deferred Share Plan
On 9 March 2015 the Remuneration Committee approved the adoption of the Intertek Deferred Share Plan (the ‘DSP’). Awards may be 
granted under the DSP to employees of the Group (other than the Executive Directors of the Company) selected by the Remuneration 
Committee over existing, issued ordinary shares of the Company only. The DSP was adopted primarily to allow for the deferral of a 
proportion of selected employees annual bonus into shares in the Company, but may also be used for the grant of other awards (such as 
incentive awards and buy-out awards for key employees) in circumstances that the Remuneration Committee deems appropriate. The 
initial award under the DSP had a two-year vesting period; any subsequent awards will normally have a three-year vesting period. Awards 
may be made subject to performance conditions and are subject to normal good and bad leaver provisions and malus and clawback.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 131

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

17 Share schemes (continued)

2016

2016

2015

2015

Outstanding Awards
At beginning of year
Granted*
Vested**
Forfeited
At end of year
* 
**  Of the 24,376 awards vested in 2016, 12,955 were satisfied by the transfer of shares from the ESOT (see note 15). The balance of 11,421 awards represented a tax 

Includes 1,642 Deferred Share Awards (2015: 659) granted in respect of dividend accruals.

Deferred Share 
Awards
–
101,886
–
–
101,886

Deferred Share
Awards
101,886
40,927
(24,376)
(900)
117,537

Total
Awards
101,886
40,927
(24,376)
(900)
117,537

Total 
awards
–
101,886
–
–
101,886

liability of £0.4m which was settled in cash on behalf of employees by the Company.

Mirror Share Awards
On 20 May 2015, André Lacroix was granted conditional rights to acquire 183,149 shares under a one-off arrangement as a condition 
of his recruitment as CEO of the Company. The award comprised two parts, tranche A and B, with tranche A vesting on 20 May 2016 
and tranche B vesting on 20 May 2017. 93,385 shares vested in 2016, which included 1,810 shares granted in respect of dividend 
accruals. 49,494 awards were satisfied by the transfer of shares from the ESOT (see note 15) and the balance of 43,891 awards 
represented a tax liability of £1.3m which was settled in cash by the Company. Further details are shown in the Remuneration report   
on pages 63 to 77. 

Equity-settled transactions
During the year ended 31 December 2016, the Group recognised an expense of £16.6m (2015: £12.9m), of which £1.4m (2015: £nil) 
related to restructuring SDIs. The fair values and the assumptions used in their calculations are set out below:

Fair value at measurement date (pence)
Share price (pence)
Expected volatility
Risk free interest rate
Time to maturity (years)

Fair value at measurement date (pence)
Share price (pence)
Expected volatility
Risk free interest rate
Time to maturity (years)

Deferred
Share
Awards (DSP)
3,376
3,376
n/a
n/a
1-3

Deferred
Share
 Awards (DSP)
2,570
2,570
n/a
n/a
2

2016 Awards

LTIP Share
Awards EPS
element
3,113
3,113
n/a
n/a
3

LTIP Share
Awards TSR
element
2,073
3,113
23.4%
0.5%
3

Share
 Awards
3,113
3,113
n/a
n/a
3

2015 Awards

Share
 Awards
2,570
2,570
n/a
n/a
3

LTIP Share
Awards EPS
element
2,394
2,394
n/a
n/a
3

LTIP Share
Awards TSR
element
1,317
2,394
21.0%
0.9%
3

The expected volatility is based on the historical volatility, adjusted for any expected changes to future volatility due to publicly 
available information.

All Share Awards are granted under a service condition. Such condition is not taken into account in the fair value measurement at grant 
date. The LTIP Share Awards (TSR element) are granted under a performance related market condition and as a result this condition is 
taken into account in the fair value measurement at grant date.

18 Subsequent events
No post balance sheet events were identified between 31 December 2016 and the date of signing this report.

19 Capital management
The Directors determine the appropriate capital structure of Intertek; specifically how much capital is raised from shareholders (equity) 
and how much is borrowed from financial institutions (debt) in order to finance the Group’s activities. These activities include ongoing 
operations as well as acquisitions as described in note 10.

132

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STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

19 Capital management (continued)
The Group’s policy is to maintain a robust capital base (including cash and debt) to ensure the market and key stakeholders 
retain confidence in the capital profile. Debt capital is monitored by Group Treasury assessing the liquidity buffer on a short and longer-
term basis as discussed in note 14. The Group uses key performance indicators, including return on invested capital and adjusted diluted 
earnings per share to monitor the capital position of the Group to ensure it is being utilised effectively. The dividend policy also forms 
part of the Board’s capital management policy, and the Board ensures there is appropriate earnings cover for the dividend proposed at 
both the interim and year end.

20 Non-controlling interest

ACCOUNTING POLICY
Acquisitions of non-controlling interests are accounted for as transactions with owners in their capacity as owners and therefore no 
goodwill is recognised as a result of such transactions. 

NON-CONTROLLING INTEREST
An analysis of the movement in non-controlling interest is shown below:

At 1 January
Exchange adjustments
Share of profit for the year
Adjustment arising from changes in non-controlling interest 
Dividends paid to non-controlling interest
At 31 December

2016
£m
27.8
5.1
16.6
1.5
(16.3)
34.7

2015
£m
26.1
1.0
13.5
0.5
(13.3)
27.8

21 Related parties
IDENTITY OF RELATED PARTIES
The Group has a related party relationship with its key management. Transactions between the Company and its subsidiaries and 
between subsidiaries have been eliminated on consolidation and are not discussed in this note.

TRANSACTIONS WITH KEY MANAGEMENT PERSONNEL
Key management personnel compensation, including the Group’s Directors, is shown in the table below:

Short-term benefits
Post-employment benefits
Equity-settled transactions
Total

2016
£m
8.5
0.6
4.5
13.6

2015
£m
6.9
0.5
1.1
8.5

More detailed information concerning Directors’ remuneration, shareholdings, pension entitlements, share options and other long-term 
incentive plans is shown in the audited part of the Remuneration report. Apart from the above, no member of key management had a 
personal interest in any business transactions of the Group.

22 Contingent liabilities

Guarantees, letters of credit and performance bonds

2016
£m
31.4

2015
£m
23.6

LITIGATION
The Group is involved in various claims and lawsuits incidental to the ordinary course of its business, including claims for damages, 
negligence and commercial disputes regarding inspection and testing, and disputes with employees and former employees. The Group 
is not currently party to any legal proceedings other than ordinary litigation incidental to the conduct of business. The Group maintains 
appropriate insurance cover to provide protection from the small number of significant claims it is subject to from time to time.

TAX
The Group operates in more than 100 countries and is subject to a wide range of complex tax laws and regulations. At any point in  
time it is normal for there to be a number of open years in any particular territory which may be subject to enquiry by local authorities. 
In some jurisdictions the Group receives tax incentives (see note 6) which are subject to renewal and review and reduce the amount of 
tax payable. Where the effect of the laws and regulations is unclear, estimates are used in determining the liability for the tax to be paid 
on past profits which are recognised in the financial statements. The Group considers the estimates, assumptions and judgements to 
be reasonable but this can involve complex issues which may take a number of years to resolve. The final determination of prior year 
tax liabilities could be different from the estimates reflected in these financial statements.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 133

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

23 Principal Group companies
The principal subsidiaries whose results or financial position, in the opinion of the Directors, principally affect the figures of the Group 
have been shown below. All the subsidiaries shown were consolidated with Intertek Group plc as at 31 December 2016. Unless otherwise 
stated, these entities are wholly-owned subsidiaries and the address of the registered office is Academy Place, 1-9 Brook Street, 
Brentwood, Essex, CM14 5NQ, United Kingdom for all related undertakings included in this note.

Company name
Intertek Testing Services Shenzhen Limited (iv)
Intertek Testing Services Limited Shanghai (iii)
Intertek USA, Inc. (v)
Intertek Testing Services NA, Inc. (vi)
Intertek Testing Services Holdings Limited (i)
Intertek Finance plc
Intertek Testing Services Hong Kong Limited (vii)
Testing Holdings USA Inc. (viii)
Intertek USD Finance Limited
Intertek Holdings Limited (i)
Labtest Hong Kong Limited (ix)
Intertek Technical Services, Inc. (ii)(x)
RCG-Moody International Limited
(i)    Directly owned by Intertek Group plc.
(ii)   Ownership held in Ordinary and Preference shares.
(iii)  

Country of Incorporation  
and principal place of operation
China
China
USA
USA
England
England
Hong Kong
USA
England
England
Hong Kong
USA
England

Activity
Trading
Trading
Trading
Trading
Holding
Finance
Trading
Holding
Finance
Finance
Trading
Trading
Holding

 Equity shareholding 85%, Company controlled by the Group based on management’s assessment; Registered office address is: Room 1605, No 201,  
NanQuan North Road, Pudong, Shanghai, China.

(iv)  Registered office address is: Room A201, No.1, Qianwan Yi Road, Qianhai Shenzhen-Hongkong Cooperation Zone, Shenzhen, China.
(v)   Registered office address is: CT Corporation System, 5615 Corporate Blvd., Suite 400B, Baton Rouge LA 70808, United States.
(vi)  Registered office address is: 3933 US Route 11, Cortland, NY, 13045, United States.
(vii)  Registered office address is: 2/F Garment Centre, 576 Castle Peak Road, Kowloon, Hong Kong.
(viii)    Registered office address is: Corporation Trust Center, 1209 Orange Street, Wilmington, DE, 19801, United States.
(ix)  Registered office address is: 11/F, Unit IJK, Garment Centre, 576 Castle Peak Road, Kowloon, Hong Kong.
(x)   Registered office address is: 25025 I-45 North, Suite #111, The Woodlands TX 77380, United States.

GROUP COMPANIES
In accordance with section 409 of the Companies Act 2006 a full list of related undertakings is set out below. Related undertakings 
comprise subsidiaries, partnerships, associates, joint ventures and joint arrangements. The above principal subsidiaries have not been 
duplicated in the list below. Unless otherwise stated the share capital disclosed comprises ordinary shares which are indirectly held by 
Intertek Group plc as at the year end 31 December 2016. No subsidiary undertakings have been excluded from the consolidation.

FULLY OWNED SUBSIDIARIES 
0949491 B.C. Limited
1620-400 Burrard Street, Vancouver BC V 6C 3A6, Canada
4th Strand, LLC
3000 Northwoods Parkway, Suite 330, Norcross GA 30071, United States
Adelaide Inspection Services Pty Limited
Level 3, 235 St Georges Terrace, Perth WA 6000, Australia
Ageus Solutions Inc. 
505 March Road, Suite 100, Kanata ON K2K 2V6, Canada
Alta Analytical Laboratory, Inc. (i) 
2 Riverway, Suite 500, Houston TX 77056, United States
Amtac Certification Services Limited 
Architectural Testing Holdings, Inc. 
2711 Centerville Road, Suite 400, Wilmington DE 19808, United States
Architectural Testing, Inc. 
130, Derry Court, York PA 17406, United States
Atlantic Verification Cape (Proprietary) Limited 
Noland House, River Park, Mowbray, 7700, South Africa
Caleb Brett Ecuador S.A. 
Centro Commercial Mall del Sol, Av. Joaquín Orrantia González y Juan Tanca Marengo, 
Torre B, Piso 5, Oficina 505, Guayaquil, Ecuador
Cantox US Inc. 
100 Davidson Avenue, Suite #102, Somerset, NJ 08873, United States
Capcis Limited 
Center for the Evaluation of Clean Energy Technology, Inc. 
3933 US Route 11, Cortland, NY 13045, United States
Charon Insurance Limited
Thomas Miller (Bermuda) Ltd, Canon’s Court, 22 Victoria Street, Hamilton,  
HM12, Bermuda

Coscomply (i)
ZAC Ecopark 2, 27400, Heudeboville, France
Electrical Mechanical Instrument Services (UK) Limited 
Unit 19 & 20 Wellheads Industrial Centre, Dyce, Aberdeen, AB21 7GA, Scotland
Electronic Warfare Associates-Canada, Ltd 
1223 Michael St, Suite 200, Ottawa ON K1J 7T2, Canada
Entela-Taiwan, Inc. 
4700 Broadmoor Avenue SE, Suite 200, Kentwood MI 49512, United States
Esperanza Guernsey Holdings Ltd. 
PO Box 472, St Julian’s Court, St Julian's Avenue, St Peter Port, GY1 6AX, Guernsey
Esperanza International Services (Southern Africa) (Pty.) Limited
Charter House, 13 Brand Road, Glenwood, Durban, South Africa
FIT Italia SRL 
Via Mozzi 4/6, 24127, Bergamo, Italy
Four Front Research (India) Pvt Limited (ii) 
Plot# 847, 5th Floor, Near Electricity Substation, Ayyappa Society Road, Madhapur, 
Hyderabad, Andhra Pradesh, 500081, India
Gellatly Hankey Marine Services (M) Sdn. Bhd. 
Unit 30-01 Level 30, Tower A, Vertical Business Suite, Avenue 3, Bangsar South,  
No. 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia
Genalysis Laboratory Services Pty Limited (vi) 
Level 3, 235 St Georges Terrace, Perth WA 6000, Australia
Geotechnical Services Pty Limited 
Level 3, 235 St Georges Terrace, Perth WA 6000, Australia
Global X-Ray & Testing Corporation 
P.O. Box 1536, Morgan City LA 70380, United States
Global X-Ray Holdings, Inc. (v) 
112 East Service Road, Morgan City LA 70381, United States
Hawks Acquisition Holding, Inc 
Corporation Service Company, 2711 Centerville Rd. Suite 400 Wilmington,  
DE New Castle County DE 19808, United States

134

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

23 Principal Group companies (continued)
FULLY OWNED SUBSIDIARIES (CONTINUED)
Hi-Tech Holdings, Inc. 
CT Corporation System, 1200 S.Pine Island Road, Plantation FL 33324, United States
Hi-Tech Testing Service, Inc.
CT Corporation System, 1999 Bryan Street Suite 900, Dallas TX 75201, United States
H.P. White Laboratory Inc. 
3114 Scarboro Road, Street MD 21154, United States
Inspection Services (US), LLC 
Corporation Trust Center, 1209 Orange Street, Wilmington, DE, 19801,  
United States
Inteco Group Services Limited (i) 
Akara Building Suite #8, 24th De Castro Street, Wickhams Cay 1, Road Town, 
Tortola, British Virgin Islands
International Cargo Services, Inc. (i) 
c/o CT Corp, 8550 United Plaza Blvd, Baton Rouge LA 70809, United States
International Inspection Services Limited 
33/37 Athol Street, Douglas, IM1 1LB, Isle of Man
Intertek (Mauritius) Limited 
2 Palmerston Road, Pheonix, Mauritius
Intertek (Schweiz) AG 
TechCenter, Kaegenstrasse 18, 4153 Reinach, Switzerland
Intertek Academy A/S 
Vejstruprodvej 31–33, 6093, Sjolund, Denmark
Intertek Argentina Certificaciones S.A. (iii) 
Cerrito 1136 3rd floor CF, Ciudad Autónoma de, Buenos Aires, C1010AAX, Argentina
Intertek Aruba N.V. 
Lago Heights Straat 28A, San Nicolas, Aruba
Intertek Asset Integrity Management, Inc. 
1710 Sens Road, La Porte, TX 77571, United States
Intertek ATI SRL 
266-268 Calea Rahovei Street, Building 61, 1st Floor, Sector 5, Bucharest, Romania
Intertek Australia Holdings Pty Limited 
Level 3, 235 St Georges Terrace, Perth WA 6000, Australia
Intertek Azeri Limited 
2236 Mirza Davud Str., Xatai District, Baku, AZ 1026, Azerbaijan
Intertek BA EOOD 
24A Akad. Metodi Popov Str., Floor 5, Sofia, 1113, Bulgaria
Intertek Bangladesh Limited 
Phoenix Tower, Plot–407 (3rd Floor), Tejgaon I/A, Dhaka, Bangladesh
Intertek Belgium NV 
Kruisschansweg 11, 2040 Antwerp, Belgium
Intertek Burkina Faso Ltd Sarl (i) 
Ouagadougou, Secteur 13, Parcelle 21, Lot 11 Section EO Arrondissement de 
Nongr'Masson, Ouagadougou 11 Burkina Faso, 11 GP 1429, Burkina Faso
Intertek C&T Australia Holdings PTY Ltd (i) 
Level 3, 235 St Georges Terrace, Perth WA 6000, Australia
Intertek C&T Australia Pty Ltd (i) 
Level 3, 235 St Georges Terrace, Perth WA 6000, Australia
Intertek Caleb Brett (Uruguay) S.A. 
Cerrito 507, 4th Floor, Of. 46 and 47, Montevideo, 11000, Uruguay
Intertek Caleb Brett Chile S.A. 
Coyancura 2283, Piso 12, Providencia, Santiago, Chile
Intertek Caleb Brett Colombia S.A. 
Calle 97, No.19A–57, Bogota, Colombia
Intertek Caleb Brett El Salvador S.A. de C.V. 
Recinto Industrial de RASA zona industrial de Acajutla, Sonsonate, El Salvador
Intertek Caleb Brett Germany GmbH 
Witternstrasse 14, 21107, Hamburg, Germany
Intertek Caleb Brett Panama, Inc. (i) 
Zona Procesadora para la Exportacion de Albrook, Building 6, Ancon Panama, 
Panama
Intertek Caleb Brett Venezuela C.A. 
2a AV El Mirador Edif. Saragon Palace Piso, PH-602/603 La Campina, Caracas,  
1050, Venezuela
Intertek Canada Newco Limited 
1829 32nd Avenue, Lachine QC H8T 3JI, Canada
Intertek Capacitacion Chile Spa 
Coyancura 2283, Piso 12, Providencia, Santiago, Chile
Intertek Capital Resources Limited 
Intertek Certification AB 
Torshamnsgatan 43, Box 1103, Kista, S-164 22, Sweden
Intertek Certification AS 
Leif Weldings vei 8, 3208 Sandfjord, Norway

Intertek Certification France 
67 Boulevard Bessières, 75017, Paris, France
Intertek Certification GmbH 
Marie-Bernays-Ring 19a, 41199 Monchengladbach, Germany
Intertek Certification International Sdn. Bhd. 
6-L12-01, Level 12, Tower 2, Menara PGRM, No. 6 & 8 Jalan Pudu Ulu, Cheras, 56100 
Kuala Lumpur, Malaysia
Intertek Certification Japan Limited 
Nihonbashi N Bldg, 1-4-2, Nihonbashi – Horidomecho, Chuo-ku, Tokyo, 103-0012, 
Japan
Intertek Certification Limited 
Intertek Commodities Botswana (Proprietary) Limited (i)
First Floor, Time Square, Plot 134 Independence Avenue, Gaborone, Botswana
Intertek Commodities Mozambique Lda 
Rua 1233, NR 72 R/C, Distrito Urbano 1, Maputo, Mozambique
Intertek Consulting & Training (UK) Limited 
Northpoint Aberdeen Science & Energy Park, Exploration Drive, Bridge of Don, 
Aberdeen, AB23 8HZ, United Kingdom
Intertek Consulting & Training (USA), Inc. 
201 Energy Parkway, Suite 240, Lafayette LA 70508, United States
Intertek Consulting & Training Colombia Limitada 
Calle 97, No.19A – 57, Bogota, Colombia
Intertek Consulting & Training Egypt 
46 B Street #7, Maadi, Cairo, Egypt
Intertek Consulting AB 
Torshamnsgatan 43, Box 1103, KISTA, S-164 22, Sweden
Intertek Consumer Goods GmbH 
Würzburger Strasse, 152, 90766 Furth, Germany
Intertek Curacao N.V 
Barendslaan #3, Rio Canario Willemstad, Curacao, Netherlands Antilles
Intertek de Guatemala SA 
46 Calle 21-53 Zona 12, Expobodega 46, Edificio 10, Guatemala Ciudad, Guatemala
Intertek de Nicaragua S.A. 
Zona Franca Astro KM 47, Carretera Tipitapa Masaya, Nave 20, Managua, Nicaragua
Intertek Denmark A/S 
Dokhavnsvej 3, 4400, Kalundborg, Denmark
Intertek Deutschland GmbH 
Stangenstr.1, 70771 Leinfelden-Echterdingen, Germany
Intertek DIC A/S 
Vejstruprodvej 31–33, 6093, Sjolund, Denmark
Intertek do Brasil Laboratorios Ltda (85%)
Alameda Tocantins No 630, Galpao 5, Alphaville Centro Industrial e Empresarial, 
Barueri, CEP 06455 – 020, Brazil
Intertek Egypt for Testing Services 
2nd Floor, Block 13001, Piece 15, Street 13, First Industrial Zone,  
(Beside Abou Ghali Motors), Elobour City, Cairo, Egypt
Intertek Engineering Service Shanghai Limited 
Room 308A, 3rd Floor, No. 1 Building, No.1287, Shangcheng Road,  
Pulot Free Trade Zone, Shanghai, China
Intertek Engineering Services (Wuhu) Ltd 
No. 65 Chang Ye Street, YinHu District, Wuhu, China
Intertek Evaluate AB 
Torshamnsgatan 43, Box 1103, Kista, S-164 22, Sweden
Intertek Finance Ireland Unlimited Company 
8th Floor, Block E, Iveagh Court, Harcourt Road, Dublin 2, Ireland
Intertek Finance No. 2 Ltd 
Intertek Finland OY 
Teknoublevardi 3-5, FI-01530 Vantaa, Finland
Intertek Fisheries Certification Limited 
Intertek Food Services GmbH 
Olof-Palme-Strasse 8, 28719 Bremen, Germany
Intertek France 
ZAC Ecopark 2, 27400, Heudeboville, France
Intertek Fujairah FZC 
P.O. Box 1307, Fujairah, United Arab Emirates
Intertek Genalysis (Zambia) Limited 
Plot No 25/26 Nkwazi House, Nkwazi and Cha Cha Cha Roads, PO Box 31014, 
Lusaka, Zambia
Intertek Genalysis Madagascar SA 
Saint Denis Terrain II, Parcel 2 Ambatofotsy, Ampandrianomby, Madagascar
Intertek Genalysis SI Ltd 
c/o Baoro & Associates, Top Floor, Y. Sato Building, Point Cruz, Honiara City,  
Solomon Islands

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 135

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

23 Principal Group companies (continued)
FULLY OWNED SUBSIDIARIES (CONTINUED)
Intertek Genalysis South Africa Pty Limited 
Level 3, 235 St Georges Terrace, Perth WA 6000, Australia
Intertek Ghana Limited 
A&A Complex, Block B, Ground Floor, Osu Badu Street, Accra, Ghana
Intertek Global (Iraq) Limited (i) 
Intertek Global International LLC 
Building 242, Office No.3, C-Ring Road, PO Box 47146, Doha, Qatar
Intertek Global Limited 
1st Floor, Liberation House, Castle Street, St Helier, JE1 1GL, Jersey
Intertek Health Sciences Inc. 
2233 Argentia Road, Suite # 201, Mississauga ON L5N 2X7, Canada
Intertek Holding Deutschland GmbH 
Stangenstr.1, 70771 Leinfelden-Echterdingen, Germany
Intertek Holdings France
ZAC Ecopark 2, 27400 Heudebouville, France
Intertek Holdings Italia SRL 
Via Guido Miglioli 2/A, Cernusco sul Naviglio, 20063, Milano, Italy
Intertek Holdings Nederland B.V. 
Leerlooierstraat 135, 3194AB Hoogvliet, Rotterdam, Netherlands
Intertek Holdings Norge AS 
Oljeveien 2, Tananger, 4056, Norway
Intertek Hungary Kft. (ii)
Ground Floor 3, Szilágyi Erzsébet alley 1., Budapest, 1024, Hungary
Intertek Ibérica Spain S.L. 
Alda. Recalde, 27-5., 48009, Bilbao, Vizcaya, Spain
Intertek India Private Limited 
E-20, Block B1, Mohan Co-operative Industrial Area, Mathura Road, New Delhi, 
110044, India
Intertek Industrial Services GmbH
Marie-Bernays-Ring 19a, 41199 Monchengladbach, Germany
Intertek Industry and Certification Services (Thailand) Limited.
539/2 Gypsum Metropolitan Tower, 11C Fl., Sri-Ayudhaya Road, Tanon – Phayathai 
Subdistrict, Khet Ratchathewi, Bangkok, 10400, Thailand
Intertek Industry Services (PTY) LTD
3 EL Wak Street, Vereeniging, 1930, Gauteng, South Africa
Intertek Industry Services (S) Pte Ltd 
2 International Business Park, #10-09/10, The Strategy, 609930, Singapore
Intertek Industry Services Brasil Ltda
Alameda Mamore 503, Alphaville, Barueri-SP, 06454-040-SP, Brazil
Intertek Industry Services Colombia Limited 
Calle 93B No.19–35/37 Office 501, Bogota, Colombia
Intertek Industry Services Japan Limited
Nihonbashi N Bldg, 1-4-2, Nihonbashi – Horidomecho, Chuo-ku, Tokyo, 103-0012, 
Japan
Intertek Industry Services Romania Srl 
266-268 Calea Rahovei Street, Building 63, 8th Floor, Sector 5, Bucharest, Romania
Intertek Industry WLL 
Office # 24, Building 400, Road 3207, Mahooz, Block 332, Manama, 
Kingdom of Bahrain
Intertek Inspection Services Ltd
2561 Avenue Georges V, Montreal-Est Québec H1L 6S4, Canada
Intertek Inspection Services Scandinavia AS
Leif Weldings vei 8, 3208 Sandfjord, Norway
Intertek Inspection Services UK Limited
Intertek Insurance Surveyors and Loss Assessors  
Private Limited (ii)
E-20, Block B1, Mohan Co-operative Industrial Area, Mathura Road, New Delhi, 
110044, India
Intertek International France
67 Boulevard Bessières, 75017, Paris, France
Intertek International Guinee S.A.R.L. (i)
Conakry Republique de Guinee, Compte Bancaire: 52481.369.10 0 (SGBG),  
Conakry, Guinea

Intertek International Inc. 
24900 Pitkin Road, Site 200, The Woodlands TX 77386, United States
Intertek International Kazakhstan, LLC 
4 Khakimov Str., Atyrau City, 060005, Kazakhstan
Intertek International Limited
Intertek International LLC 
Matbuotchilar street, 32. Office No.502, Tashkent, 100060, Uzbekistan
Intertek International Ltd Egypt 
69, Road 161, Intersection with Road 104, Ground Floor, Maadi, Cairo, Egypt
Intertek International Nederland BV 
Leerlooierstraat 135, 3194AB Hoogvliet, Rotterdam, Netherlands
Intertek International Niger SARL
BP 2769, 2nd Floor Lot 792 Block Q, Independance Boulevard, Rue GM-20, Niger
Intertek International Suriname N.V. 
Prins Hendrikstraat 49, Paramaribo, Suriname
Intertek International Tanzania Limited 
Minazini Street, Kilwa Road 5, Dar es Salaam, Tanzania, United Republic of Tanzania
Intertek Italia SpA 
Via Guido Miglioli 2/A, Cernusco sul Naviglio, 20063, Milano, Italy
Intertek Japan K.K. 
Pier City Shibaura Building, 4F, 3-18-1, Kaigan, Minato-ku, Tokyo, 108-0022, Japan
Intertek Kalite Servisleri Limited Sirketi 
Icerenkoy mahallesi Eski Uskudar Yolu cadessi, VIP Center No: 10, Kat 12, Daire 13, 
Atasehir, Istanbul, Turkey
Intertek Korea Industry Service Ltd 
Yeouido Dept Bldg #916, 36-2, Yeouido-Dong, Youngdeungpo-Gu, Seoul, 150-749, 
Republic of Korea
Intertek Labtest S.A.R.L 
Route 110, (par Chefchaouni), Lot Saadi no. 20, Q.I. Aïn Sebaâ 20 250, 4eme Etage, 
Casablanca, Morocco
Intertek Ltd 
Borco Administration Bldg, West Sunrise Highway, Freeport, Grand Bahama, Bahamas
Intertek Management Services (Australia) Pty Ltd 
Level 3, 235 St Georges Terrace, Perth WA 6000, Australia
Intertek Med SARL AU
Zone Franche Logistique Tanger Med, Plateau Bureaux 4, Lot 130, Tanger, Morocco
Intertek Medical Diagnostic Testing Centre (Shanghai) Co. Ltd 
Room 101, 1F, No 6 Building, 1218 Wan Rong Road, Zha Bei District, Shanghai, China
Intertek Minerales Services SARL (i)
Rue KM 10, Route de Kouroussa S/P Karifamoriah, Commune Urbaine de  
Kankan, Guinea
Intertek Minerals Limited 
Osu Badu Street, Airport Residential Area, Accra, Greater Accra, CP8196, Ghana
Intertek Myanmar Limited 
Classic Strand Cono, No.693/701, Room (4-A), (4th Floor), Merchant Road,  
Pabedan Township, Yangon, Myanmar
Intertek Nederland B.V. 
Leerlooierstraat 135, 3194 AB Hoogvliet Rt, Rotterdam, The Netherlands
Intertek Nominees Limited 
Intertek Overseas Holdings Limited 
Intertek Overseas Holdings, Eritrea Limited (i)
3rd Floor, Warsay Avenue, P.O. Box 4588, Asmara, Eritrea
Intertek Pakistan (Private) Limited 
Intertek House, Shams Centre, 172-S, P.E.C.H.S, Block No.2, Tariq Road,  
Karachi, Pakistan
Intertek Poland sp.z o.o. 
Cyprysowa 23 B, 02-265, Warsaw, Poland
Intertek Poland-Certification Sp. z.o.o. w likwidacji (ii) 
Ul. Mickiewicza, 18A , 60-833, Poznan, Poland
Intertek Polychemlab B.V. 
Koolwaterstofstraat 1, 6161 RA, Geleen, Netherlands
Intertek Portugal, Unipessoal Lda 
Rua Antero de Quental, 221-Sala 102, 4455-586, Perafita-Matosinhos, Portugal
Intertek Quality Services Ltd (i) 
Intertek Resource Solutions (Trinidad) Limited
#91-92 Union Road, Marbella, Trinidad, Trinidad and Tobago
Intertek Resource Solutions, Inc. 
24900 Pitkin Rd., Ste. 200, The Woodlands TX 77386, United States

136

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

23 Principal Group companies (continued)
FULLY OWNED SUBSIDIARIES (CONTINUED)
Intertek Rus JSC 
8, 2nd Brestskaya Str., 125047, Moscow, Russian Federation
Intertek S.R.O 
Sokolovská 131/86, Karlín, Praha 8, 186 00, Czech Republic
Intertek Saudi Arabia Limited (i) 
Intertek Saudi Arabia Limited 
Southern Olaya Center, Office No. 213, Makkah Al-Mukaramah Street, P.O. Box 2526, 
Al-Khobar, 31952, Saudi Arabia
Intertek ScanBi Diagnostics AB 
Box 166, SE-230 53, Alnarp, Sweden
Intertek Secretaries Limited (i) 
Intertek Semko AB 
Torshamnsgatan 43, Box 1103, Kista, S-164 22, Sweden
Intertek Services (Pty) Ltd 
151 Monument Road, Aston Manor, 1619, South Africa
Intertek Servicios C.A. (i) 
Res. San Ignacio, Calle San Ignacio de Loyola con Avenue Francisco de Miranda,  
Local 3, Chacao, Caracas, Venezuela
Intertek Settlements Limited (i) 
Intertek Statius N.V. 
Man 'O' War #B3, Oranjestad, St. Eustatius, Netherlands Antilles
Intertek Surveying Services (USA), LLC 
3033 Chimney Rock Road, Suite 625, Houston TX 77056, United States
Intertek Surveying Services UK Limited 
Redshank House, Alness Point Business Park, Alness, Highland, IV17 OUP, Scotland
Intertek Technical Inspections Canada Inc. (iv) 
1829 32nd Avenue, Montreal H8T 3J1, Canada
Intertek Technical Services PTY Limited 
Level 3, 235 St Georges Terrace, Perth WA 6000, Australia
Intertek Testing & Certification Limited 
Intertek Testing and Inspection Services UK Limited 
Intertek Testing Management Limited 
Intertek Testing Services (Australia) Pty Limited 
Level 3, 235 St Georges Terrace, Perth WA 6000, Australia
Intertek Testing Services (Cambodia) Company Limited 
13AC, Street 337, Sangkat Boeung Kak I, Khan Tuol Kork, Phnom Penh, Cambodia
Intertek Testing Services (East Africa) Pty Limited 
Djibouti Free Zone, Room 19, Rue De Venice, P.O. Box 6419, Djibouti, Republique de 
Djibouti, South Africa
Intertek Testing Services (Fiji) Limited 
c/- BDO, Level 10, FNPF Place, 343 Victoria Parade, Suva, Fiji
Intertek Testing Services (Guangzhou) Ltd 
3F Hengyun Building, 235 Kaifa Ave, Guangzhou Economic & Technological 
Development District, Guangzhou, 510730, China
Intertek Testing Services (ITS) Canada Ltd. 
105-9000 Bill Fox Way, Burnaby BC V5J 5J3, Canada
Intertek Testing Services (Japan) K. K. 
Nihonbashi N Bldg, 1-4-2, Nihonbashi – Horidomecho, Chuo-ku, Tokyo,  
103-0012, Japan
Intertek Testing Services (NZ) Limited 
3 Kepa Road, Ruakaka, Northland, 0171, New Zealand 
Intertek Testing Services (Shanghai FTZ) Co., Ltd
Build T52-8, No. 1201, Gui Qiao Road, Jinqiao Development Area, Pudong District, 
Shanghai, 201206, China
Intertek Testing Services (Singapore) Pte Ltd. 
80 Bendemeer Road #03-02, Hyflux Innovation Centre, 339949, Singapore
Intertek Testing Services (Thailand) Limited 
1285/5 Prachachuen Road, Wong-Sawang Sub-District, Bangsue District,  
Bangkok, 10800, Thailand
Intertek Testing Services Argentina S.A. 
Cerrito 1136, piso 3ro, Frente. Ciudad Autonoma de Buenos Aires, (C1010AAX), 
Argentina
Intertek Testing Services Bolivia S.A. 
Calle Chichapi # 2125, Santa Cruz, de la Sierra, Bolivia
Intertek Testing Services Caleb Brett Egypt Limited 
Intertek Testing Services Center LLC 
Office 165-N, Letter A, 21 Rozenshteina Street, 198095, Saint Petersburg,  
Russian Federation

Intertek Testing Services Chongqing Co., Limited 
1-2/F, Building #3, 5 Gangcheng East Ring Road, Jiangbei District, Chongqing, China
Intertek Testing Services de Honduras, S.A. 
Edificio la Pradera, locales 5 y 6. 1-2 Ave, 1 calle, Puerto Cortes, Barrio el Centro, 
Honduras 
Intertek Testing Services De Mexico, S.A. De C.V. (iii) 
Poniente 134, No 660 Industrial Vallejo, Mexico DF CP, 02300, Mexico
Intertek Testing Services Environmental Laboratories Inc. (i)
Lexis Document Services, 15 East North Street, Dover, Delaware, 19901,  
United States
Intertek Testing Services International (Hong Kong) Limited 
11/F, Unit IJK, Garment Centre, 576 Castle Peak Road, Kowloon, Hong Kong
Intertek Testing Services International AB (i)
Box 1103, Kista, 16422, SE, Sweden
Intertek Testing Services Korea Limited 
1st Fl., Aju Digital Tower, 284-56, Seongsu-dong 2-ga, Seongdong-gu,  
Seoul 133-120, Republic of Korea
Intertek Testing Services NA Limited
1829 32nd Avenue, Lachine QC H8T 3JI, Canada
Intertek Testing Services NA Sweden AB (i)
c/o Intertek Semko AB, Box 1103, Kista, 16422, Sweden
Intertek Testing Services Namibia (Proprietary) Limited 
15th Floor, Frans Indongo Gardens, Dr Frans Indongo Street, Windhoek, Namibia
Intertek Testing Services Pacific Limited 
11/F, Unit IJK, Garment Centre, 576 Castle Peak Road, Kowloon, Hong Kong
Intertek Testing Services Peru S.A. 
Jr. Mariscal Jose de la Mar No. 200 Urb., Res. El Pino, San Luis, Lima, Peru
Intertek Testing Services Philippines, Inc. 
Intertek Building, 2307 Chino Roces Avenue Extension, Metro Manila, Makati City, 
1231, Philippines
Intertek Testing Services Taiwan Limited 
8F No. 423 Ruiguang Rd, Neihu District, Taipei, 11492, Taiwan
Intertek Testing Services Tianjin Limited 
2-F, No. 7 GuiYuan Road, Yi Shang Hu Tong Building, Hua Yuan High-tech Industry 
Park, Tianjin, China
Intertek Timor, S.A. 
Hotel Timor, Colmera, Vera Cruz, Dili, Timor-Leste
Intertek Torton Limited
11/F, Unit IJK, Garment Centre, 576 Castle Peak Road, Kowloon, Hong Kong
Intertek Training Malaysia Sdn. Bhd. 
6-L12-01, Level 12, Tower 2, Menara PGRM, No. 6 & 8 Jalan Pudu Ulu, Cheras,  
56100 Kuala Lumpur, Malaysia
Intertek Trinidad Limited 
#91-92 Union Road, Marabella, Trinidad and Tobago
Intertek UK Holdings Limited 
Intertek Ukraine 
Chernomorskogo Kazachestva, 115, Office 507, Odessa, 65003, Ukraine
Intertek USA Finance LLC
c/o CSC Services of Nevada, Inc., 2215-B Renaissance Dr, Las Vegas NV 89919, 
United States
Intertek Vietnam Limited 
3rd & 4th floor, Au Viet Building, No. 01 Le Duc Tho Str., Mai Dich Ward,  
Cau Giay District, Hanoi City, Vietnam
Intertek West Africa SARL 
Rue du Canal de Vridi Face Appontement, SIAP, Abidjan, 15 BP 882, Cote d'Ivoire
Intertek West Lab AS 
Oljev 2, 4056 Tananger, 1124 Sola, Norway
ITS (PNG) Limited
Section 27 Allotment 27, Voco Point, Lae, Morobe Province, Papua New Guinea
ITS Hong Kong NA, Limited (i) 
2/F Garment Centre, 576 Castle Peak Road, Kowloon, Hong Kong
ITS Labtest Bangladesh Limited 
Phoenix Tower, Plot – 407 (3rd Floor), Tejgaon I/A, Dhaka, Bangladesh
ITS Testing Holdings Canada Limited (Canada)
3771 North Fraser Way, Suite 17, Burnaby BC V5J 5G5, Canada
ITS Testing Services (UK) Limited
Labtest International Inc. 
2107 Swift Drive, No 200, Oak Brook, Illinois, 60523, United States

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 137

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE FINANCIAL STATEMENTS  
continued

23 Principal Group companies (continued)
FULLY OWNED SUBSIDIARIES (CONTINUED)
Lintec Testing Services Limited 
Louisiana Grain Services, Inc. (i) 
c/o CT Corp, 8550 United Plaza Blvd, Baton Rouge LA 70809, United States
Mace Land Company, Inc. 
3114 Scarboro Road, Street MD 21154, United States
Management & Industrial Consultancy (i) 
59 Road No.104, Second Floor, Maadi, Cairo, Egypt
Management Systems International Limited (i) 
Material Testing Lab, Inc. 
145 Sherwood Avenue, Farmingdale NY 11735, United States
Materials Testing & Inspection Services Limited 
McPhar Geoservices (Philippines) Inc. (i) 
Building 7 & 8 Philcrest 1 Compound, Km23 West Service Road, Bo. Cupang , 
Muntinlupa City, Philippines
Melbourn Scientific Limited 
Melbourn Scientific, Saxon Way, Melbourn, Hertfordshire, Royston, SG8 6DN,  
United Kingdom
Metoc Limited
Midwest Engineering Services, Inc. 
CT Corporation System, 8020 Excelsior Dr. Suite 200, Madison WI 53717,  
United States
Moody Algerie SARL 
Cité SERBAT, Bat. B2/C2, N°03, Garidi 1, 16051, Kouba, Wilaya d'Alger, Algeria
Moody Energy Technical Service Co Ltd 
Rm. A201, B-2 East 3rd, Ring Road North Road, Chaoyang District, Beijing, 100027, 
China
Moody International (Holdings) Limited 
Moody International (India) Private Limited 
E-20, Block B1, Mohan Co-operative Industrial Area, Mathura Road, New Delhi, 
110044, India
Moody International (Malaysia) Sdn. Bhd. 
6-L12-01, Level 12, Tower 2, Menara PGRM, No. 6 & 8 Jalan Pudu Ulu, Cheras,  
56100 Kuala Lumpur, Malaysia
Moody International (Russia) Limited 
Moody International Angola Ltda 
Rua de Macau, Edifico ex Edil Apto 1, Res de Chao Esq. C.P 215, Cabinda, Angola
Moody International Certification India Limited 
E-20, Block B1, Mohan Co-operative Industrial Area, Mathura Road, New Delhi, 
110044, India
Moody International de Argentina SA 
Cerrito 1136, 2nd Floor, CF, Buenos Aires, C1010AAX, Argentina
Moody International Holdings LLC 
24900 Pitkin Rd., Ste. 200, The Woodlands TX 77386, United States
Moody International LLC (i) 
18A Kikvidze str., 01133, Kiev, Ukraine
Moody International Philippines Inc. (i)
Intertek Building, 2310 Chino Roces Avenue Extension, Metro Manila, Makati City, 
1231, Philippines
Moody International Scandinavia AB (i) 
Box 1103, Kista, 16422, SE, Sweden
Moody Shanghai Consulting Ltd 
1F, No. 5 Building, 912 Bibo Road, Zhangjiang Hi-Tech Park, Shanghai, 201203, China
Moody United Certification Limited (i)
2F, No. 5 Building, 912 Bibo Road, Pudong, Shanghai, 201203, China
MT Group LLC 
145 Sherwood Avenue, Farmingdale NY 11735, United States
MT Operating of New Jersey LLC 
145 Sherwood Avenue, Farmingdale NY 11735, United States
MT Operating of New York LLC 
145 Sherwood Avenue, Farmingdale NY 11735, United States
NDT Services Limited 
Northern Territory Environmental Laboratories Pty Ltd (i) 
Level 3, 235 St Georges Terrace, Perth WA 6000, Australia

Paulsen & Bayes-Davy Ltd 
11/F, Unit IJK, Garment Centre, 576 Castle Peak Road, Kowloon, Hong Kong
Petroleum Services of Union Lab Sdn. Bhd. 
Suite C-7-10 (B), Level 9, Block C, UE3 Corporate Offices, Menara Uncang Emas,  
No 85 Jalan Loke Yew, Taman Miharja, 55200 Kuala Lumpur, Malaysia
Pittsburgh Testing Laboratory, Inc 
PSI, 850 Poplar Street, Pittsburgh PA 15220, United States
Professional Service Industries Holding, Inc. 
Corporation Trust Center, 1209 Orange Street, Wilmington, DE, 19801,  
United States
Professional Service Industries (Canada) Inc. (i) 
200 Bay Street, Suite 3800, Royal Bank Plaza, South Tower, Toronto ON M5J 2J7, 
Canada
Professional Service Industries, Inc. 
Corporation Trust Center, 1209 Orange Street, Wilmington, DE, 19801,  
United States
PSI Acquisitions, Inc. 
Corporation Service Company, 2711 Centerville Road, Suite 400, Wilmington 
19808, United States
PT. Moody Technical Services 
Graha STR 3rd floor, Suite#302, Jl. Ampera Raya No. 11, Jakarta, 12550, Indonesia
PT. RCG Moody 
Graha STR 3rd floor, Suite#302, Jl. Ampera Raya No. 11, Jakarta, 12550, Indonesia
RCG Moody International Uruguay S.A. 
Cerrito 507, 4th Floor, Off. 46, 47, Montevideo 11000, Uruguay
S.A.R.L. Intertek OCA France 
Route Industrielle – Centre Routier, 76600, Gonfreville L'Orcher, France
Schindler & Associates (L.C.) (i) 
24900 Pitkin Rd., Ste. 200, The Woodlands TX 77386, United States
Shanghai Orient Intertek Testing Services Company Limited 
Build T52-8, No. 1201, Gui Qiao Road, Jinqiao Development Area, Pudong District, 
Shanghai, 201206, China
Shanghai Tianxiao Investment Consultancy Company Limited 
Room 520, No. 5-6, Lane 1218, WanRong Road, ZhaBei District, Shanghai, China
Technical Company for Testing and Conformity Services & Systems LLC 
Gates No. 1/2/6, Building 73/ Area 903, Karadah, Al Rusafa, Baghdad, Iraq
Testing Holdings Sweden AB 
Torshamnsgatan 43, Box 1103, Kista, S-164 22, Sweden
Tradegood Singapore Pte. Ltd. (i) 
80 Bendemeer Road #03-02, Hyflux Innovation Centre, 339949, Singapore
Tradegood WFOE – Beijing Rui Gu Information Consultancy Company Ltd (i)
Room 802, Information Building, Linyin North Road No.13, Pinggu District,  
Beijing City, 101200, China
Tradegood.com International Limited 
11/F, Unit IJK, Garment Centre, 576 Castle Peak Road, Kowloon, Hong Kong
UAB Intertek Lithuania (ii)
Jogailos 9, Vilnius, Lithuania
Van Sluys & Bayet NV 
Kruisschansweg 11, 2040 Antwerp, Belgium
White Land Company, Inc. 
3114 Scarboro Road, Street MD 21154, United States
Wilson Inspection X-Ray Services, Inc. 
Michael E Wilson, 6010 Edgewater Dr., Corpus Christi TX 78412, United States
Wisco SE Asia PTE Limited (i) 
80 Bendemeer Road #03-02, Hyflux Innovation Centre, 339949, Singapore
Yickson Enterprises Limited 
11/F, Unit IJK, Garment Centre, 576 Castle Peak Road, Kowloon, Hong Kong
Youngever Holdings Ltd. 
171 Main Street, Road Town, P.O. Box 4041, Tortola, VG 1110, British Virgin Islands 

138

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REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

23 Principal Group companies (continued)
RELATED UNDERTAKINGS WHERE THE EFFECTIVE 
INTEREST IS LESS THAN 100%
Caleb Brett Abu Dhabi LLC (49%)
CB UAE (Private) Ltd, c/o Al Nahiya Group, PO Box 3728, Abu Dhabi,  
United Arab Emirates
Euro Mechanical Instrument Services LLC (49%)
PO Box 46153, Abu Dhabi, United Arab Emirates
International Inspection Services LLC (70%) 
PO Box 193, Al Hamriyah, Muscat, PC 131, Oman
Intertek (Qeshm Island) Limited (51%)
Unit 107, Goldis Building, Valiasr Boulevard, Qeshm Island, Islamic Republic of Iran
Intertek Angola LDA (99%)
282 Rua Amilcar Cabral no.147 2nd floor, Apartment Z, Luanda, Angola
Intertek do Brasil Inspecoes Ltda (99%)
Av Eng. Augusto Barata s/n, Alamoa, Santos, SP, CEP11095-650, Brazil
Intertek ETL SEMKO KOREA Limited (90%)
5F, Intertek building, Gongdan-ro, 160beon-gil 3, Gunpo-si, Gyeonggi-do, 15845, 
Republic of Korea
Intertek Kimsco Co. Ltd.(vii) (50%)
Intertek Building, 3, Gongdan-ro, 160beon-gil, Gunpo-si, Gyeonggi-do, 15845, 
Republic of Korea
Intertek Lanka (Private) Limited (70%)
Intertek House, No: 282, Kaduwela Road, Battaramulla, Sri Lanka
Intertek Libya Technical Services and Consultations Company Spa (65%)
PO Box 3788, Al Shaat Road, Souq Al-Juma, Tripoli, Libya
Intertek Life Bridge (Shanghai) Testing Services Co., Ltd. (80%)
Room 401, Building #5-6, Lane 1218, WanRong Road, JinAn District, Shanghai, 
Shandong, China
Intertek Robotic Laboratories Pty Limited(vii) (50%)
15 Davison Street, Maddington WA 6109, Australia
Intertek Test Hizmetleri Anonim Sirketi (85%)
Merkez Mahallesi, Sanayi Cad. No.23, Altindag Plaza, Yenibosna-34197,  
Istanbul, Turkey
Intertek Testing Services (Hangzhou) Limited (70%)
No. 16, First Street South, Hangzhou Economic Development Zone, Hangzhou, 
Zhejiang Province, 310018, China
Intertek Testing Services (South Africa) (Proprietary) Limited (75%)
5th Floor, Charter House, 13 Brand Road, Glenwood, Durban, South Africa
Intertek Testing Services Nigeria Limited (65.93%)
No. 2 Bombay Crescent, Apapa, Lagos, Nigeria
Intertek Testing Services Wuxi Ltd (70%)
No. 8 Fubei Road, Xishan Economic Development Zone, Wuxi, Jiangsu, 214101, China
ITS (Subic Bay), Inc. (99%)
Area 8 – 10, Lots 11/12 Boton Wharf, Argonaut Highway, Subic Bay, Freeport Zone, 
Olongapo City, Philippines
ITS Caleb Brett Deniz Survey A S(viii) (50%)
Ulus Mah. Oz Topuz cad. no.32, Besiktas, Istanbul, 34340, Turkey
ITS Testing Services Holdings (M) Sdn Bhd (49%)
Unit 30-01, Level 30, Tower A, Vertical Business Suite, Avenue 3, Bangsar South, 
No.8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia

ITS Testing Services (M) Sdn Bhd (74%)
Unit 30-01 Level 30, Tower A, Vertical Business Suite, Avenue 3, Bangsar South,  
No. 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia 
Laboratorios ABC Química, Investigación y Análisis(vii) (10%)
Jacarandas No. 19, Colonia San Clemente, Delegación Álvaro Obregón, Mexico City, 
C.P. 01740, México, Ciudad de México 
Laboratory Services International Rotterdam B.V (75%)
Pittsburghstraat 9, 3047 BL, Rotterdam, Netherlands
Lynx Diagnostics Inc.(viii) (50%)
#220, 8 Perron Street, St Albert AB T8N 1E4, Canada
Moody International Bangladesh Limited (99.9%)
House 6, Road 17/A, Block E, Ground Floor, Banani, Dhaka, 1213, Bangladesh
Moody International Certification Limited (40%) 
Brivibas iela 85, Riga, LV-1001
Moody International Certification Ltd (40%)
53, Nautic, Triq l-Ortolan, San Gwann, SGN 1943, Malta
Moody International Holdings Chile Ltda (99%)
Coyancura 2283, Piso 12, Providencia, Santiago, Chile
Moody International SA (35%) 
4 Rue Des Brasseurs, Zone 3 Abidjan, Cote d'Ivoire
Moody International Lanka (Private) Ltd. (99.9%)
no. 5, St Albans Place, Colombo – 4, Sri Lanka
PT Citrabuana Indoloka (viii) (50%)
Jl. Raya Bogor KM 28, RT/RW. 04/07, Kel. Pekayon, Kec. Pasar Rebo, Jakarta Timur, 
13710, Indonesia
PT. Intertek Utama Services (viii) (50%)
Jl. Raya Bogor KM. 28, RT/RW. 04/07, Kel. Pekayon, Kec. Pasar Rebo, Jakarta Timur, 
13710, Indonesia
Qatar Calibration Services LLC (49%)
Petrotec, PO Box 16069, 8th Floor, Toyota Tower, Doha, Qatar
RCG Moody International de Venezuela S.A. (i) (99%)
Res Morgana, p_4, #04, Av.Andres Bello, Fco de Miranda, Los Polos Grandes, 
Caracas, Venezuela
Shanghai Moody Management & Technical Services Co. Ltd (90%)
Room 225, No. 14 at Lane No. 1700 Luo Shan Road, Shanghai, China
Societe Tunisienne d’Inspection Caleb Brett SARL (51%) 
67 rue Ech-Chem, Tunis, 1002, Tunisia
UzIntertek Testing Services LLC (51%)
Abdulla Kodiriy Str., C-4, House 24,100017, Tashkent, Uzbekistan

ASSOCIATES
Intertek Riyadh Geotechnique and Foundations Laboratory (51%)
Buildings Number 1 and 2, Khamra Area, Mikaish 2, Jeddeh, Saudi Arabia
Decernis LLC (20%)
1250 Connecticut Avenue, NW, Suite 200, Washington WA DC 20036,  
United States

(i)    Dormant Company.
(ii)  
In Liquidation.
(iii)   Ownership held in class of A shares and B shares.
(iv)  Ownership held in class of A shares and E shares.
(v)   Ownership held in ordinary and preference shares.
(vi)  Shares held in Class A, B, C, D, E and F.
(vii)  Ownership held in class I Series B shares and class II Series B shares.
(viii)   Intertek shares joint control over the company under a shareholders’ 

agreement, and its rights to the profit, assets and liabilities of the company are 
dependent on the performance of the Group’s brands rather than the effective 
equity ownership of the company.

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

INTERTEK GROUP PLC – COMPANY BALANCE SHEET

As at 31 December 2016
Fixed assets
Investments in subsidiary undertakings

Current assets
Debtors due after more than one year
Debtors due within one year

Cash at bank and in hand

Creditors due within one year
Other creditors

Net current assets
Total assets less current liabilities

Creditors due after one year
Other creditors

Net assets

Capital and reserves
Called up share capital
Share premium 
Profit and loss account
Shareholders’ funds 

Notes

2016
£m

2015
£m

(d)

318.1

308.1

(e) 

(f)

(g)
(g)
(g)

124.5
57.9
182.4
0.5
182.9

(13.2)
(13.2)
169.7
487.8

(26.4)
(26.4)
461.4

1.6
257.8
202.0
461.4

124.5
66.9
191.4
1.0
192.4

(30.6)
(30.6)
161.8
469.9

(55.2)
(55.2)
414.7

1.6
257.8
155.3
414.7

The profit for the financial year was £129.4m (2015: £21.8m). 

The financial statements on pages 140 to 144 were approved by the Board on 6 March 2017 and were signed on its behalf by:

André Lacroix 
Chief Executive Officer 

Edward Leigh
Chief Financial Officer

140

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

INTERTEK GROUP PLC – COMPANY STATEMENT  
OF CHANGES IN EQUITY

At 1 January 2015
Total comprehensive income for the year
Profit
Total comprehensive income for the year
Transactions with owners of the company recognised  

directly in equity

Contributions by and distributions to the owners of  

the company

Dividends paid
Purchase of own shares
Tax paid on Share Awards vested
Equity-settled transactions
Total contributions by and distributions to the owners of the 

company

At 31 December 2015

At 1 January 2016
Total comprehensive income for the year
Profit
Total comprehensive income for the year
Transactions with owners of the company recognised  

directly in equity

Contributions by and distributions to the owners of  

the company

Dividends paid
Purchase of own shares
Tax paid on Share Awards vested
Equity-settled transactions
Total contributions by and distributions to the owners of the 

company

At 31 December 2016

Notes

Share
capital
£m
1.6

Share
premium
£m
257.8

Retained
earnings
£m
208.3

21.8
21.8

(80.7)
(5.2)
(1.8)
12.9

(74.8)
155.3

Total
equity
£m
467.7

21.8
21.8

(80.7)
(5.2)
(1.8)
12.9

(74.8)
414.7

–
–

–
–
–
–

–
257.8

257.8

155.3

414.7

–
–

–
–
–
–

129.4
129.4

129.4
129.4

(88.0)
(6.4)
(4.9)
16.6

(88.0)
(6.4)
(4.9)
16.6

(b)

(c)

(d)

(b)

(c)

(d)

–
–

–
–
–
–

–
1.6

1.6

–
–

–
–
–
–

–
1.6

–
257.8

(82.7)
202.0

(82.7)
461.4

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE COMPANY FINANCIAL STATEMENTS

(A) ACCOUNTING POLICIES – COMPANY
The following accounting policies have been applied consistently in dealing with items which are considered material in relation to the 
Company’s financial statements.

Basis of preparation
These financial statements were prepared in accordance with Financial Reporting Standard 101 Reduced Disclosure Framework        
(‘FRS 101’). The amendments to FRS 101 (2014/15 Cycle) issued in July 2015 and effective immediately have been applied. 

In preparing these financial statements, the Company applies the recognition, measurement and disclosure requirements of 
International Financial Reporting Standards as adopted by the EU (‘Adopted IFRSs’), but makes amendments where necessary in order 
to comply with Companies Act 2006 and has set out below where advantage of the FRS 101 disclosure exemptions has been taken. 

In these financial statements, the Company has applied the exemptions available under FRS 101 in respect of the following disclosures: 

•  a Cash Flow Statement and related notes;
•  Comparative period reconciliations for share capital;
•  Disclosures in respect of transactions with wholly owned subsidiaries;
•  Disclosures in respect of capital management; 
•  the effects of new but not yet effective IFRSs; 
•  an additional balance sheet for the beginning of the earliest comparative period following the retrospective change                                   

in accounting policy; 

•  Disclosures in respect of the compensation of Key Management Personnel; and
•  Certain disclosures required by IFRS 13 Fair Value Measurement and the disclosures required by IFRS 7 Financial Instrument 

Disclosures on the basis that the consolidated financial statements include the equivalent disclosures.

As the consolidated financial statements include the equivalent disclosures, the Company has also taken the exemptions under  
FRS 101 available in respect of IFRS 2 Share Based Payments in respect of group settled share based payments.

The Company proposes to continue to adopt the reduced disclosure framework of FRS 101 in its next financial statements.

Under Section 408 of the Companies Act 2006 the Company is exempt from the requirement to present its own profit and 
loss account.

The accounting policies set out below have, unless otherwise stated, been applied consistently to all periods presented in these 
financial statements.

Foreign currencies
Transactions in foreign currencies are recorded to the Company’s functional currency, sterling, using the rate of exchange ruling at the 
date of the transaction. Monetary assets and liabilities in foreign currencies are translated into sterling at the rates of exchange 
prevailing at the balance sheet date. All foreign exchange differences are taken to the profit and loss account.

Taxation
Tax on the profit or loss for the year comprises current and deferred tax. Tax is recognised in the profit and loss account except to the 
extent that it relates to items recognised directly in equity or other comprehensive income, in which case it is recognised directly in 
equity or other comprehensive income. 

Current tax is the expected tax payable or receivable on the taxable income or loss for the year, using tax rates enacted or 
substantively enacted at the balance sheet date, and any adjustment to tax payable in respect of previous years.

Deferred tax is provided on temporary differences between the carrying amounts of assets and liabilities for financial reporting 
purposes and the amounts used for taxation purposes. The following temporary differences are not provided for: the initial recognition 
of goodwill; the initial recognition of assets or liabilities that affect neither accounting nor taxable profit other than in a business 
combination; and differences relating to investments in subsidiaries to the extent that they will probably not reverse in the foreseeable 
future. The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of 
assets and liabilities, using tax rates enacted or substantively enacted at the balance sheet date.

A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which the 
temporary difference can be utilised. 

142

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STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

Dividends on shares presented within shareholders’ funds
Dividend income is recognised in profit or loss on the date that the Company’s right to receive payment is established.

Dividends unpaid at the balance sheet date are only recognised as a liability at that date to the extent that they are appropriately 
authorised and are no longer at the discretion of the Company. Unpaid dividends that do not meet these criteria are disclosed in the 
notes to the financial statements.

Investments in subsidiaries
Investments in subsidiaries are stated at cost less any provisions for impairment.

Intercompany financial guarantees
When the Company enters into financial guarantee contracts to guarantee the indebtedness of other companies in the Group, 
the Company considers these to be insurance arrangements and accounts for them as such. In this respect the Company treats 
the guarantee contract as a contingent liability, until such time as it becomes probable that the Company will be required to make            
a payment under the guarantee.

Share-based payments
Intertek Group plc runs a share ownership programme that allows Group employees to acquire shares in the Company. Details of the 
share schemes are given in note 17 of the Group financial statements.

(B) PROFIT AND LOSS ACCOUNT
Amounts paid to the Company’s auditor and their associates in respect of services to the Company, other than the audit of the 
Company’s financial statements, have not been disclosed as the information is required instead to be disclosed on a consolidated basis. 
The Company does not have any employees.

Details of the remuneration of the Directors are set out in the Remuneration report.

(C) DIVIDENDS
The aggregate amount of dividends comprises:

Final dividend paid in respect of prior year but not recognised as a liability in that year
Interim dividends paid in respect of the current year
Aggregate amount of dividends paid in the financial year

2016
£m
56.8
31.2
88.0

2015
£m
53.3
27.4
80.7

The aggregate amount of dividends proposed and recognised as liabilities as at 31 December 2016 is £nil (2015: £nil). The aggregate 
amount of dividends proposed and not recognised as liabilities as at 31 December 2016 is £69.4m (2015: £57.0m).

(D) INVESTMENT IN SUBSIDIARY UNDERTAKINGS

Cost and net book value
At 1 January
Additions due to share-based payments
Recharges of share-based payments to subsidiaries
At 31 December 

2016
£m

308.1
16.6
(6.6)
318.1

2015
£m

300.9
12.9
(5.7)
308.1

The Company has granted options over its own shares and made Share Awards to the employees of its direct and indirectly-owned 
subsidiaries, and as such, the Company recognises an increase in the cost of investment in subsidiaries of £16.6m (2015: £12.9m). 
Details of the principal operating subsidiaries are set out in note 23 to the Group financial statements.

The Company had two direct subsidiary undertakings at 31 December 2016; Intertek Testing Services Holdings Limited and Intertek 
Holdings Limited, both of which are holding companies, are incorporated in the United Kingdom and registered in England and Wales.  
All interests are in the ordinary share capital and all are wholly owned. In the opinion of the Directors, the value of the investments in 
subsidiary undertakings is not less than the amount at which the investments are stated in the balance sheet.

There is no impairment to the carrying value of these investments.

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

NOTES TO THE COMPANY FINANCIAL STATEMENTS  
continued

(E) DEBTORS DUE AFTER MORE THAN ONE YEAR

Amounts owed by Group undertakings

2016
£m
124.5

2015
£m
124.5

The amounts owed by Group undertakings represent long-term loans due in two to five years, which carry interest based on the 
denomination of the borrowing currency.

(F) CREDITORS DUE AFTER MORE THAN ONE YEAR

Amounts owed to Group undertakings

2016
£m
26.4

2015
£m
55.2

The amounts owed to Group undertakings represent long-term loans due in two to five years, which carry interest based on the 
denomination of the borrowing currency.

(G) STATEMENT OF CHANGES IN EQUITY
Details of share capital are set out in note 15 and details of share-based payments are set out in note 17 to the Group financial statements.

A profit and loss account for Intertek Group plc has not been presented as permitted by Section 408 of the Companies Act 2006. The 
profit for the financial year, before dividends paid to shareholders of £88.0m (2015: £80.7m), was £129.4m (2015: £21.8m) which was 
mainly in respect of dividends received from subsidiaries.

The Company has sufficient distributable reserves to pay dividends for a number of years, and when required the Company can receive 
dividends from its subsidiaries to further increase distributable reserves.

The Group settled in cash the tax element of the Share Awards vested in 2016 amounting to £5.2m of which the Company settled 
£4.9m (2015: £1.8m). 

During the year ended 31 December 2016, the Company purchased, through its Employee Benefit Trust, 200,000 (2015: 200,126) of 
its own shares with an aggregate nominal value of £2,000 (2015: £2,001) for £6.4m (2015: £5.2m) which was charged to profit and 
loss in equity.

(H) RELATED PARTY TRANSACTIONS
Details of related party transactions are set out in note 21 of the Group financial statements.

(I) CONTINGENT LIABILITIES
The Company is a member of a group of UK companies that are part of a composite banking cross guarantee arrangement. This is a 
joint and several guarantee given by all members of the Intertek UK cash pool, guaranteeing the total gross liability position of the pool 
which was £5.9m at 31 December 2016 (2015: £10.5m).

From time to time, in the normal course of business, the Company may give guarantees in respect of certain liabilities of 
subsidiary undertakings.

(J) POST BALANCE SHEET EVENTS
Details of post balance sheet events relevant to the Company and the Group are given in note 18 of the Group financial statements.

144

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REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS 
OF INTERTEK GROUP PLC

REPORT ON THE FINANCIAL STATEMENTS
OUR OPINION
In our opinion:

•  Intertek Group Plc’s group financial statements and company 
financial statements (the “financial statements”) give a true 
and fair view of the state of the group’s and of the company’s 
affairs as at 31 December 2016 and of the group’s profit and 
cash flows for the year then ended;

•  the group financial statements have been properly prepared in 
accordance with International Financial Reporting Standards 
(“IFRSs”) as adopted by the European Union;

•  the company financial statements have been properly prepared 

in accordance with United Kingdom Generally Accepted 
Accounting Practice; and

•  the financial statements have been prepared in accordance 
with the requirements of the Companies Act 2006 and, as 
regards the group financial statements, Article 4 of the  
IAS Regulation.

WHAT WE HAVE AUDITED
The financial statements, included within the Annual Report, 
comprise:

OUR AUDIT APPROACH
Overview
Materiality
•  Overall group materiality: £17.3 million which represents 5% of 

profit before tax.

Audit Scope
•  We performed full scope audit procedures over 73 legal entities 
and performed specific audit procedures on a further 13 entities 
covering 26 territories in total.

•  The Group audit team held regular meetings with component 
teams, and visited the UK, US, China and Hong Kong teams, to 
understand and supervise the work of these local teams and to 
make sure that we had a full and comprehensive understanding 
of the results of their work – particularly insofar as it related to 
the identified areas of focus.

•  Taken together, the components at which audit work has been 
performed accounted for 87% of the group’s revenue and 84% 
of the group’s statutory profit before tax.

Areas of focus
•  Carrying value of goodwill and intangible assets

•  Valuation of current and deferred tax balances

•  the consolidated statement of financial position as at 

•  Completeness and valuation of customer claims

31 December 2016;

•  Presentation and valuation of acquisitions

•  the company balance sheet as at 31 December 2016;

•  the consolidated income statement and consolidated 

statement of comprehensive income for the year then ended;

The scope of our audit and our areas of focus
We conducted our audit in accordance with International 
Standards on Auditing (UK and Ireland) (“ISAs (UK & Ireland)”).

•  the consolidated statement of cash flows for the year  

then ended;

•  the consolidated statement of changes of equity for the year 

then ended;

•  the company statement of changes of equity for the year then 

ended; and

•  the notes to the financial statements, which include a 
summary of significant accounting policies and other 
explanatory information.

The financial reporting framework that has been applied in the 
preparation of the group financial statements is IFRSs as adopted 
by the European Union, and applicable law. The financial reporting 
framework that has been applied in the preparation of the company 
financial statements is United Kingdom Generally Accepted 
Accounting Practice (United Kingdom Accounting Standards, 
comprising FRS 101 “Reduced Disclosure Framework”), and 
applicable law.

We designed our audit by determining materiality and assessing 
the risks of material misstatement in the financial statements.  
In particular, we looked at where the directors made subjective 
judgements, for example in respect of significant accounting 
estimates that involved making assumptions and considering 
future events that are inherently uncertain. As in all of our audits 
we also addressed the risk of management override of internal 
controls, including evaluating whether there was evidence of bias 
by the directors that represented a risk of material misstatement 
due to fraud. 

The risks of material misstatement that had the greatest effect on 
our audit, including the allocation of our resources and effort, are 
identified as “areas of focus” in the table below. We have also set out 
how we tailored our audit to address these specific areas in order to 
provide an opinion on the financial statements as a whole, and any 
comments we make on the results of our procedures should be read 
in this context. This is not a complete list of all risks identified by 
our audit.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 145

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS 
OF INTERTEK GROUP PLC continued

AREA OF FOCUS

HOW OUR AUDIT ADDRESSED THE AREA OF FOCUS

Carrying value of goodwill and  
intangible assets
Refer to the Audit Committee report on pages 82 
to 83 and to note 9 to the financial statements.

The Group had £586.1m of goodwill and a further 
£198.8m of intangible assets recognised on the 
balance sheet at 31 December 2016. The carrying 
values of goodwill and intangibles are contingent 
on future cash flows of the underlying Cash 
Generating Units (“CGUs”) and there is a risk that,  
if these cash flows do not meet the directors’ 
expectations, the assets will be impaired.

Accounting standards require management to 
perform an annual assessment of the carrying  
value of goodwill, and other intangible assets are 
assessed where there are indications that they are 
impaired. As this assessment is based on the future 
value in use, future cash flows must be estimated, 
which can be highly judgemental and could 
significantly impact the carrying value of the assets.

We evaluated future cash flow forecasts, and the process by which they were 
drawn up, including comparing them to the latest Board approved budgets, 
and testing the underlying calculations. We identified no issues in this testing.

We used our in-house valuation specialists to evaluate the methodology used 
to calculate the value in use of the CGUs, and key assumptions including:

•  the discount rate by comparing the cost of capital for the Group with 

comparable organisations; and

•  the long term growth rates by comparing these to publicly available  

market data on projected growth rates in key territories such as the UK,  
USA and China.

We concluded that they were within the range of reasonable assumptions 
based on this information. 

We performed sensitivity analysis around these assumptions. Having 
ascertained the extent of change in those assumptions that either individually 
or collectively would be required for an impairment to arise, we considered the 
likelihood of such a movement occurring.

Our testing did not identify any indicators of impairment, and that the 
assumptions were reasonable and would require significant downside changes 
before any impairment would be triggered.

In addition we assessed the appropriateness of the CGUs used in the 
impairment assessment, the useful economic lives of the intangible assets 
and the related disclosures, and concluded that these were appropriate.

Valuation of current and deferred  
tax balances
Refer to the Audit Committee report on page 82 
and to note 6 to the financial statements.

We involved our in-house tax specialists in our testing of the appropriateness 
of the techniques, estimates and judgements taken in relation to deferred 
taxation and in respect of uncertain tax positions recognised in the financial 
statements. 

Provisions in relation to potential tax exposure are 
subject to judgement and require the selection of 
estimation techniques and determination of 
estimates, either of which could influence the 
current or deferred tax positions. The Group 
operates in a large number of jurisdictions,  
which increases the risk of non-compliance  
with international tax legislation and introduces 
complex transfer pricing considerations.

In addition the Group has provisions for uncertain 
tax positions relating to both historic and current 
tax arrangements. The recognition and 
measurement of these items in the financial 
statements is judgemental, and we focused on  
the directors’ forecasts of future profits against 
which to utilise accumulated losses, and the 
technical interpretation of taxation law in respect 
to transactions giving rise to deferred tax assets 
and uncertain tax positions.

In assessing uncertain tax positions, we obtained management’s calculations 
and evaluated the methodology and assumptions used.

In understanding and evaluating the directors’ technical interpretation of tax 
law in respect of specific transactions that gave rise to uncertain tax positions 
we evaluated:

•  third party tax advice received by the Group;
•  the status of recent and current tax authority audits and enquiries;
•  the outturn of previous claims;
•  judgemental positions taken in tax returns and current year estimates; and
•  changes in tax legislation, or interpretation of existing legislation by local 

tax authorities.

In assessing the recoverability of deferred tax assets, we considered the 
likelihood of the Group being able to generate sufficient future taxable profits 
against which to offset accumulated losses, and tested: 

•  key inputs to the calculation including revenue and profit assumptions, in 

line with our work over the carrying value of goodwill; and

•  the directors’ ability to accurately forecast future profits where the tax 

assets will not be recoverable in the foreseeable future.

The procedures above did not identify any issues with regards to the valuation 
of deferred tax assets and provisions for uncertain tax positions.

146

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

AREA OF FOCUS

HOW OUR AUDIT ADDRESSED THE AREA OF FOCUS

Completeness and valuation of customer claims
Refer to the Audit Committee report on page 82 and 
to note 13 to the financial statements.

As an assurance provider, the Group can be subject to 
claims from customers and consumers relating to its 
work, and the geographically diverse nature of the 
Group means there is a risk that one or more 
significant claims are omitted from the centrally 
maintained claims register.

Where customer claims may give rise to a future 
liability, the Directors are required to recognise either 
a liability or a contingent liability in the financial 
statements. As the actual cost is often unknown, 
management must exercise their judgement in 
calculating the liability.

Presentation and valuation of acquisitions
Refer to the Audit Committee report on pages  
82 and to note 10 in the Consolidated Financial 
Statements. 

The Group’s strategy is to use acquisitions to augment 
organic revenue growth, and during the year made 
three acquisitions: FIT Italia SRL, EWA-Canada Ltd and 
Laboratorios ABC Quimica, Investigacion y Analisis, S.A 
de C.V.. In addition, the 12-month hindsight period for 
reassessing the acquisition of Professional Service 
Industries, Inc closed during the year. 

Judgement is required in determining the amount of 
consideration paid and the valuation of assets and 
liabilities acquired. In addition, the disclosure 
requirements in respect of acquisitions are extensive.

Where relevant obtained confirmations from the Group’s external legal 
counsels of the existence and details of open claims. Confirmations were sent 
to both the lawyers associated with the key claims but also additional lawyers 
who Intertek have interacted with throughout the year. 

We met with legal counsel to discuss certain open or threatened claims to 
understand the likelihood of an adverse judgement and the potential 
magnitude of the claim.

We obtained and read the relevant sections of the Group’s insurance 
documents, and confirmed that any liability cap had been appropriately applied 
to the calculation of provision held against those claims.

Through our work, we did not identify any material claims that had not  
been recorded centrally and provided for, or for which the provision was  
not appropriate.

For these transactions we obtained and read the sale and purchase 
agreements (“SPAs”) in order to gain an understanding of the key terms of 
each transaction. 

In testing acquisitions during the year we:

•  tested that the consideration paid by the Group was consistent with the 

terms of the SPAs;

•  assessed the appropriateness of the directors’ identification of intangible 
assets acquired by reference to the SPAs, due diligence reports and other 
supporting documentation, to identify any assets listed;

•  obtained the directors’ calculation of the fair value of intangible assets 

acquired, and where material corroborated the inputs and assumptions to 
supporting evidence; and,

•  verified that the accounting treatment for each transaction, and any 

resulting liabilities, is consistent with the accounting standard requirements. 

We noted no exceptions through performing these procedures.

For PSI, which was acquired in 2015, in order to test the directors’ final 
assessment of the purchase price allocation, we:

•  obtained evidence from internal and external advisors in relation to the fair 

value of liabilities recognised on acquisition, to evaluate whether the 
valuation remained appropriate, or that any adjustments were supported;
•  evaluated whether all fair value adjustments, and any resulting impact, had 

been appropriately recognised and accounted for.

Based on the evidence obtained, we did not identify any indications that the 
fair value adjustments identified by management were inappropriate. 

We also reviewed the disclosures in the financial statements and are  
satisfied that they are in line with the requirements of the relevant  
accounting standards. 

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 147

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS 
OF INTERTEK GROUP PLC continued

How we tailored the audit scope
We tailored the scope of our audit to ensure that we performed 
enough work to be able to give an opinion on the financial 
statements as a whole, taking into account the geographic 
structure of the group, the accounting processes and controls, 
and the industry in which the group operates.

The Group is split into 3 reporting segments: Products, Trade  
and Resources and the operations are spread across over 100 
countries and over 500 legal entities. The results are not 
consolidated at a country or regional level, so we determined that 
the most appropriate level at which to scope our audit was the 
legal entity level.

When determining our scope, the key financial measure used is 
profit before tax. Due to the disaggregation of the group’s results 
across the various entities, we identified only two individually 
financially significant legal entities, both within China. As a result 
we instructed our component team to perform audits of the 
complete financial information of these entities.

We then considered the 45 countries in which PwC are appointed 
statutory auditors. Of these, 22 accounted for the majority of 
external profit, and we therefore focused our considerations on 
these territories. Within these countries, we then excluded any 
legal entities with no external balances, such as intermediary 
holding companies, and those entities with highly immaterial 
revenue, leaving 59 legal entities for which we instructed our 
local teams to perform audits of the complete financial 
information for the purpose of the group audit.

In certain territories, notably the US, there is no statutory audit 
requirement and so we considered whether procedures needed 
to be performed to supplement our coverage. Due to the number 
of entities within the US and Canada we selected 14 entities in 
those countries, representing those with the largest contribution 
to group profit, over which we performed audits of the complete 
financial information. We also identified a further 13 entities in 
other countries over which we instructed specific audit 
procedures to be performed over revenue and receivables to 
supplement coverage over these key financial line items.

In total we performed procedures over 86 legal entities in 26 
countries, which together accounted for 87% of the Group’s 
revenue and 84% of the Group’s profit before tax.

Members of the Group audit team visited US, China, Hong Kong 
and UK component teams in the year in order to understand and 
supervise the audit approach in those locations and we held a 
series of planning workshops for all in scope component teams  
to inform them of our audit approach and strategy. 

This, together with additional procedures performed at the Group 
level (including audit procedures over material head office entities, 
tax, legal claims, impairment assessments and consolidation 
adjustments), gave us the evidence we needed for our opinion  
on the Group financial statements as a whole.

Materiality
The scope of our audit was influenced by our application of 
materiality. We set certain quantitative thresholds for materiality. 

These, together with qualitative considerations, helped us to 
determine the scope of our audit and the nature, timing and 
extent of our audit procedures on the individual financial 
statement line items and disclosures and in evaluating the effect 
of misstatements, both individually and on the financial 
statements as a whole. 

Based on our professional judgement, we determined materiality 
for the financial statements as a whole as follows:

Overall group materiality £17.3 million
How we determined it
Rationale for benchmark 
applied

5% of profit before income tax
We believe that profit before tax is the 
primary measure used by the shareholders 
in assessing the performance of the group. 
This is a generally accepted benchmark and 
the users of the accounts consider it to be 
a key measure of the performance of the 
business.

We agreed with the Audit Committee that we would report to 
them misstatements identified during our audit above £900,000 
as well as misstatements below that amount that, in our view, 
warranted reporting for qualitative reasons.

Going concern
Under the Listing Rules we are required to review the directors’ 
statement, set out on page 85, in relation to going concern. We 
have nothing to report having performed our review. 

Under ISAs (UK & Ireland) we are required to report to you if we 
have anything material to add or to draw attention to in relation 
to the directors’ statement about whether they considered it 
appropriate to adopt the going concern basis in preparing the 
financial statements. We have nothing material to add or to  
draw attention to. 

As noted in the directors’ statement, the directors have 
concluded that it is appropriate to adopt the going concern basis 
in preparing the financial statements. The going concern basis 
presumes that the group and company have adequate resources 
to remain in operation, and that the directors intend them to do 
so, for at least one year from the date the financial statements 
were signed. As part of our audit we have concluded that the 
directors’ use of the going concern basis is appropriate. However, 
because not all future events or conditions can be predicted, 
these statements are not a guarantee as to the group’s and 
company’s ability to continue as a going concern.

148

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

OTHER REQUIRED REPORTING
CONSISTENCY OF OTHER INFORMATION AND COMPLIANCE WITH APPLICABLE REQUIREMENTS

COMPANIES ACT 2006 REPORTING

In our opinion, based on the work undertaken in the course of the audit:

•  the information given inthe Strategic Report and the Directors’ Report for the financial year for which the financial statements are 

prepared is consistent with the financial statements; and

•  the Strategic Report and the Directors’ Report have been prepared in accordance with applicable legal requirements.

In addition, in light of the knowledge and understanding of the company and its environment obtained in the course of the audit, we 
are required to report if we have identified any material misstatements in the Strategic Report and the Directors’ Report. We have 
nothing to report in this respect.

ISAS (UK & IRELAND) REPORTING
Under ISAs (UK & Ireland) we are required to report to you if, in our opinion:
•  information in the Annual Report is:

 – materially inconsistent with the information in the audited financial 

statements; or

 – apparently materially incorrect based on, or materially inconsistent with, our 
knowledge of the group and company acquired in the course of performing 
our audit; or

 – otherwise misleading.

•  the explanation given by the directors on page 83, in accordance with provision 
C.1.1 of the UK Corporate Governance Code (the “Code”), as to why the Annual 
Report does not include a statement that they consider the Annual Report 
taken as a whole to be fair, balanced and understandable and provides the 
information necessary for members to assess the group’s and company’s 
position and performance, business model and strategy is materially 
inconsistent with our knowledge of the group and company acquired in the 
course of performing our audit.

•  the section of the Annual Report on page 82, as required by provision C.3.8 of 
the Code, describing the work of the Audit Committee does not appropriately 
address matters communicated by us to the Audit Committee.

We have no exceptions to report.

We have no exceptions to report.

We have no exceptions to report.

THE DIRECTORS’ ASSESSMENT OF THE PROSPECTS OF THE GROUP AND OF THE PRINCIPAL RISKS THAT WOULD 
THREATEN THE SOLVENCY OR LIQUIDITY OF THE GROUP

Under ISAs (UK & Ireland) we are required to report to you if we have anything material to add or to draw attention to in relation to:

•  the directors’ confirmation on page 35 of the Annual Report,  

in accordance with provision C.2.1 of the Code, that they have carried out a 
robust assessment of the principal risks facing the group, including those that 
would threaten its business model, future performance, solvency or liquidity.

•  the disclosures in the Annual Report that describe those risks and explain how 

they are being managed or mitigated.

•  the directors’ explanation on page 35 of the Annual Report, in accordance with 
provision C.2.2 of the Code, as to how they have assessed the prospects of the 
group, over what period they have done so and why they consider that period to 
be appropriate, and their statement as to whether they have a reasonable 
expectation that the group will be able to continue in operation and meet  
its liabilities as they fall due over the period of their assessment, including  
any related disclosures drawing attention to any necessary qualifications  
or assumptions.

We have nothing material to add or to draw 
attention to.

We have nothing material to add or to draw 
attention to.

We have nothing material to add or to draw 
attention to.

Under the Listing Rules we are required to review the directors’ statement that they have carried out a robust assessment of the 
principal risks facing the group and the directors’ statement in relation to the longer-term viability of the group. Our review was 
substantially less in scope than an audit and only consisted of making inquiries and considering the directors’ process supporting 
their statements; checking that the statements are in alignment with the relevant provisions of the Code; and considering whether 
the statements are consistent with the knowledge acquired by us in the course of performing our audit. We have nothing to report 
having performed our review.

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 149

OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS 
OF INTERTEK GROUP PLC continued

ADEQUACY OF ACCOUNTING RECORDS AND INFORMATION 
AND EXPLANATIONS RECEIVED
Under the Companies Act 2006 we are required to report to you 
if, in our opinion:

•  we have not received all the information and explanations we 

require for our audit; or

WHAT AN AUDIT OF FINANCIAL STATEMENTS INVOLVES
An audit involves obtaining evidence about the amounts  
and disclosures in the financial statements sufficient to give 
reasonable assurance that the financial statements are free  
from material misstatement, whether caused by fraud or error. 
This includes an assessment of: 

•  adequate accounting records have not been kept by the 

company, or returns adequate for our audit have not been 
received from branches not visited by us; or

•  the company financial statements and the part of the 

Directors’ Remuneration Report to be audited are not in 
agreement with the accounting records and returns.

We have no exceptions to report arising from this responsibility.

DIRECTORS’ REMUNERATION
Directors’ remuneration report – Companies Act 2006 
opinion
In our opinion, the part of the Directors’ Remuneration Report to 
be audited has been properly prepared in accordance with the 
Companies Act 2006.

Other Companies Act 2006 reporting
Under the Companies Act 2006 we are required to report to you 
if, in our opinion, certain disclosures of directors’ remuneration 
specified by law are not made.

We have no exceptions to report arising from this responsibility.

CORPORATE GOVERNANCE STATEMENT
Under the Listing Rules we are required to review the part of  
the Corporate Governance Statement relating to ten further 
provisions of the Code. 

We have nothing to report having performed our review.

RESPONSIBILITIES FOR THE FINANCIAL STATEMENTS  
AND THE AUDIT
OUR RESPONSIBILITIES AND THOSE OF THE DIRECTORS
As explained more fully in the Statement of Director's 
responsibilities set out on page 91, the directors are responsible 
for the preparation of the financial statements and for being 
satisfied that they give a true and fair view.

Our responsibility is to audit and express an opinion on the 
financial statements in accordance with applicable law and ISAs 
(UK & Ireland). Those standards require us to comply with the 
Auditing Practices Board’s Ethical Standards for Auditors.

This report, including the opinions, has been prepared for and only 
for the company’s members as a body in accordance with Chapter 
3 of Part 16 of the Companies Act 2006 and for no other 
purpose. We do not, in giving these opinions, accept or assume 
responsibility for any other purpose or to any other person to 
whom this report is shown or into whose hands it may come save 
where expressly agreed by our prior consent in writing.

•  whether the accounting policies are appropriate to the group’s 
and the company’s circumstances and have been consistently 
applied and adequately disclosed;

•  the reasonableness of significant accounting estimates made 

by the directors; and

•  the overall presentation of the financial statements.

We primarily focus our work in these areas by assessing the 
directors’ judgements against available evidence, forming  
our own judgements, and evaluating the disclosures in the 
financial statements.

We test and examine information, using sampling and other 
auditing techniques, to the extent we consider necessary to 
provide a reasonable basis for us to draw conclusions. We obtain 
audit evidence through testing the effectiveness of controls, 
substantive procedures or a combination of both. 

In addition, we read all the financial and non-financial information 
in the Annual Report to identify material inconsistencies with the 
audited financial statements and to identify any information that 
is apparently materially incorrect based on, or materially 
inconsistent with, the knowledge acquired by us in the course of 
performing the audit. If we become aware of any apparent 
material misstatements or inconsistencies we consider the 
implications for our report. With respect to the Strategic Report 
and Directors’ Report, we consider whether those reports include 
the disclosures required by applicable legal requirements.

Ian Chambers 
(Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors

London 
6 March 2017 

The maintenance and integrity of the Intertek Group plc website is the responsibility 
of the directors; the work carried out by the auditors does not involve consideration 
of these matters and, accordingly, the auditors accept no responsibility for any 
changes that may have occurred to the financial statements since they were 
initially presented on the website.

•  Legislation in the United Kingdom governing the preparation and dissemination 

of financial statements may differ from legislation in other jurisdictions.

150

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OVERVIEW

STRATEGIC 
REPORT

DIRECTORS’  
REPORT

FINANCIAL 
STATEMENTS

OTHER 
INFORMATION

SHAREHOLDER AND CORPORATE INFORMATION

SHAREHOLDERS’ ENQUIRIES
Any shareholder with enquiries relating to their shareholding 
should, in the first instance, contact our Registrar, Equiniti, using 
the address on this page.

ELECTRONIC SHAREHOLDER COMMUNICATIONS
Shareholders who would prefer to view documentation 
electronically can elect to receive automatic notification by  
email each time the Company distributes documents, instead  
of receiving a paper version of such documents. Registering for 
electronic communication is very straightforward and can be done 
via Shareview, at www.shareview.co.uk. Shareview is Equiniti’s 
suite of online services that helps shareholders manage their 
holdings and gives access to a wide range of useful information.

There is no fee for using this service and you will automatically 
receive confirmation that a request has been registered. Should 
you wish to change your mind or request a paper version of any 
documents in the future, you may do so by contacting the 
Registrar by email or by post.

The facility allows shareholders to view details about their 
holdings, submit a proxy vote for shareholder meetings, complete 
a change of address and provide dividend mandates online, so 
that dividends can be paid directly into a nominated bank account.

Shareholders can also find out what to do if a share certificate is 
lost, as well as download forms in respect of share transfers.

SHAREGIFT
If you have a small shareholding which is uneconomical to sell, 
you may want to consider donating it to ShareGift. The Orr 
Mackintosh Foundation operates this charity share donation 
scheme. Details of the scheme are available from:

ShareGift at www.sharegift.org  
T: +44 (0) 20 7930 3737

SHARE PRICE INFORMATION
Information on the Company’s share price is available from the 
Company’s website at www.intertek.com.

FINANCIAL CALENDAR
Financial year end 
Results announced 
Ex-dividend date for final dividend 
Record date for final dividend 
Annual General Meeting 
Final dividend payable 
Interim results announced 
Ex-dividend date for interim dividend  
Record date for interim dividend 
Interim dividend payable 

31 December 2016
7 March 2017 
18 May 2017 
19 May 2017
26 May 2017
2 June 2017
1 August 2017
28 September 2017 
29 September 2017 
13 October 2017

All future dates are indicative and subject to change.

INVESTOR RELATIONS
E: investor@intertek.com                                                                                
T: +44 (0)20 7396 3400

REGISTRARS
Equiniti  
Aspect House  
Spencer Road  
Lancing 
West Sussex BN99 6DA  
T: 0371 384 2653 (UK)* 
T: +44 121 415 7047 (outside UK)

* Lines are open 8.30a.m. to 5.30p.m. Monday to Friday, excluding bank holidays.

AUDITOR
PricewaterhouseCoopers LLP 
1 Embankment Place  
London WC2N 6RH 
T: +44 (0)20 7583 5000 

BROKERS
J.P.Morgan Cazenove  
25 Bank Street  
Canary Wharf  
London E14 5JP 
T: +44 (0) 20 7588 2828

Goldman Sachs International  
Peterborough Court 
133 Fleet Street  
London EC4A 2BB 
T: +44 (0)20 7774 1000

REGISTERED OFFICE
Intertek Group plc  
33 Cavendish Square  
London W1G 0PS 
T: +44 (0)20 7396 3400 
F: +44 (0)20 7396 3480 
www.intertek.com

Registered number: 04267576 

ISIN: GB0031638363

LEI: 2138003GAT25WW1RN369

London Stock Exchange Support Services 
FTSE 100 
Symbol: ITRK

 INTERTEK GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016 151

INTERTEK GROUP PLC
33 Cavendish Square
London
W1G 0PS
United Kingdom
Tel +44 20 7396 3400
Fax +44 20 7396 3480
info@intertek.com
intertek.com

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