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Iron Mountain

irm · NYSE Real Estate
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Ticker irm
Exchange NYSE
Sector Real Estate
Industry REIT - Specialty
Employees 10,000+
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FY2012 Annual Report · Iron Mountain
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DELIVERING  
SUSTAINABLE VALUE

 
 
 
Visit www.ironmountain.com 
for more information.

IRON MOUNTAIN AT-A-GLANCE

AS OF 12/31/12

>155,000
corporate clients

>17,500
employees

35

countries

675

FORTUNE 1000 rank

1,026

facilities worldwide

64.5

million square feet of 
real estate

member  
S&P 500 Index

member 
FTSE4Good

ABOUT THE COMPANY

Iron Mountain Incorporated (NYSE: IRM) is a leading provider of storage and 
information management services. The company’s real estate network of 64.5 
million square feet across more than 1,000 facilities in 35 countries allows it to 
serve customers around the world with speed and accuracy. And its solutions 
for records management, data backup and recovery, document management and 
secure shredding help organizations to lower storage costs, comply with regulations, 
recover from disaster and better use their information for business advantage. 
Founded in 1951, Iron Mountain stores and protects billions of information assets, 
including business documents, backup tapes, electronic files and medical data. 

2012 FINANCIAL RESULTS SUMMARY

REVENUES  
in millions

ADJUSTED OIBDA1 
in millions

CAPEX AS A PERCENT 
OF REVENUE 

FCF2 
in millions

$3,005

$912

6.1%

$347

OPERATING INCOME  
in millions

ADJUSTED EPS1 
diluted

EPS FROM CONTINUING 
OPERATIONS diluted

RETURN ON INVESTED 
CAPITAL3 

$557

$1.21

$1.05

10.6%

1   See Note 2 on Page 18.
2  See Investor Relations page of the Company web site at www.ironmountain.com.
3  ROIC is calculated as Net Operating Profit After Tax (NOPAT) plus depreciation and amortization less non-growth capital expenditures divided by average capital invested plus racking accumulated depreciation.

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IRON MOUNTAIN

2012 ANNUAL REPORT

A MESSAGE  
FROM THE CEO:

William L. Meaney

TO OUR STOCKHOLDERS:

Our results in 2012 reflect our 
continued focus on maintaining the 
steady, long-term growth of our core 
business, driving strong returns on 
invested capital and preserving the 
durability of our cash flow stream – 
all key elements of our goal to deliver 
sustainable value.

We wrapped up another year of solid 
financial performance, with total 
revenues, margins and adjusted earn-
ings all in line with expectations. Our 
storage rental growth of more than 
4% in constant currency reflected 
both healthy increases in our inter-
national business and stable growth 
in our North American business, 
and offset a modest decline in total 
service revenues. In addition, we 
maintained our strong balance sheet, 
achieved further improvements in 
capital efficiency, maintained strong 
return on invested capital and made 
significant distributions to our stock-
holders consistent with our capital 
allocation strategy. 

These strong fundamentals are what 
attracted me to the opportunity to 
lead Iron Mountain. I was impressed 
by the company’s established history 
of steady growth and strong cash 
flow generation, high return oppor-
tunities in international markets and 
unique culture. Many companies 
experience fluctuations in revenues 
as global economies rise and fall, but 

Iron Mountain has a unique ability 
to sustain its durable growth rate 
throughout business cycles due to 
the attractive underlying stability of 
the storage business. 

My near-term focus upon joining 
the company in January 2013 was 
to spend a good deal of time with 
customers, investors and our associ-
ates around the globe. These interac-
tions reinforced for me the opportunity 
Iron Mountain has in three areas: 
tapping the unvended records market, 
expanding into additional emerging 
markets and leveraging the brand 
through adjacent services. Be assured 
that as we pursue these opportuni-
ties, we will continue to view them 
through our capital allocation filter, 
which focuses on maximizing cash 
flow, generating strong returns and 
supporting consistent growth.

The first of these opportunities 
relates to the amount of unvended 
records that remain in developed 
markets in both the private and 
public sectors. We have organized 
our marketing efforts into vertical 
segments such as healthcare, finan-
cial services, legal and government 
and more closely aligned our sales 
and account management groups to 
address this opportunity. It is early 
in the process, but we are making 
progress and receiving positive feed-
back from customers who look to us 

I was impressed by the company’s established history of 
steady growth and strong cash flow generation, high return 
opportunities in international markets and unique culture.

2

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2012 ANNUAL REPORT

 94%

of the FORTUNE 1000

to provide insight into industry 
best practices. This sector focus 
combined with Iron Mountain’s 
strong relationships should, in time, 
allow us to store more records for 
our customers and provide higher-
value-added services.

Additionally, Iron Mountain has an 
internationally recognized brand, 
yet only about a quarter of our 
revenues today are generated 
outside North America. Overall, 
emerging markets are still early in 
the records outsourcing process, 
providing significant untapped 
potential for continued growth in 
our international business. This 
expansion is a great fit with my 
background, having spent the last 
27 years running multinational 
businesses from outside the United 

States. To be clear, international 
expansion is not about putting 
pins on the map. We will pursue 
entry into additional markets with 
an aggressive, yet disciplined 
approach that is consistent with 
our return on invested capital 
focus, and where we believe we 
can develop industry-leading busi-
nesses over time. 

As a result of our efforts to 
improve operating efficiencies 
and capacity utilization, we are on 
track to achieve our goal of 25% 
international margins by the end of 
2013. We manage our international 
operations as a portfolio, where 
margins range from very high in 
markets where we have leadership 
positions to emerging markets 
we have only recently entered 

that have the potential to achieve 
attractive results over time. 
Overall, our international business 
is strong, with good growth oppor-
tunities, and we expect to maintain 
solid margins and returns as we 
continue to expand.

Lastly, we will look to invest where 
we can build on the trust our 
customers have in Iron Mountain 
for secure, reliable enterprise 
storage, but in areas that are 
adjacent to our core opera-
tional expertise. One example 
is our underground wholesale 
data center, where customers 
approached us seeking secure 
space for their data center opera-
tions. We have substantial space 
to further expand capacity in this 
data center, and we continue to 

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IRON MOUNTAIN

2012 ANNUAL REPORT

A MESSAGE FROM RICHARD REESE

During 2012, we continued to advance the three-year plan that was 
implemented in 2011. This plan included a focus on the fundamentals 
in our physical storage rental business, a goal to improve return on 
invested capital – particularly in our international operations – and a 

review of strategies to enhance stockholder value 
through various capital and tax strategies. We 
reported on our progress toward each of these 
initiatives in last year’s annual report – including 
the fulfillment of our commitment to return  
$1.2 billion to stockholders by May 2012 – while 
the Special Committee of the Board continued 
its work to examine value-enhancing strategies.

In June 2012, we concluded the work of the  
Special Committee, and our full Board unani-
mously approved a plan to pursue conversion to 
a REIT. While we await a response from the Internal Revenue Service 
on numerous technical tax issues, we have made progress with legal, 
tax and information technology initiatives to ensure we are ready to 
operate as a REIT beginning in January 2014. In anticipation of that 
conversion, we paid a $700 million special dividend to stockholders 
in the form of stock and cash, representing the initial distribution of 
accumulated earnings and profits that will be required if we are able 
to convert to a REIT. In total, we have distributed over $2 billion to 
stockholders since the initiation of our three-year plan.

We also drove substantial operating improvements during the execu-
tion of the plan, reflecting the strength of the management team 
we have in place. Following my return as CEO in 2011, we advanced 
our succession planning to identify the right person to lead this 
dedicated team. I committed to remain for as long as it took to 
find a leader who shared my enthusiasm for the brand, could see 
the potential to sustain the durability of the business and would 
continue to deliver value for all our stakeholders. I am pleased to 
be handing over the reins to Bill Meaney, who I believe has the right 
characteristics, including an international business background, 
experience in emerging markets and a track record of investing to 
drive sustainable returns through disciplined capital allocation. 

I have complete confidence in Bill and in the underlying strengths 
of Iron Mountain’s business, its people, its culture and its busi-
ness model. I am privileged to have served as your CEO to lead 
our Mountaineers for most of the past 30 years, and I sincerely 
appreciate your continued support of Iron Mountain.

With continued pride and enthusiasm,
With continued pride and enthusiasm,

Richard Reese
Richard Reese

4

evaluate this and other opportuni-
ties that are consistent with our 
core business.

The combination of our durable 
leadership positions in devel-
oped markets, emerging market 
opportunities and potential for 
business adjacencies provides a 
solid foundation from which we 
will continue to drive sustainable 
value, and I am confident in our 
ability to build on this platform. 
Beyond these opportunities to 
sustain the durability of our 
business, I was attracted by the 
nature of the organization. It is 
rare that one has the chance to 
lead a company with such a strong 
global franchise, extensive opera-
tional expertise and reputation 
for quality. These characteristics 
are why customers trust us with 
their critical documents and what 
enable us to innovate and do 
more to improve the efficiency of 
their records management. I have 
also found the culture to be very 
collaborative, with an overarching 
objective of driving returns 
through smart, disciplined capital 
allocation and a focus on long-
term sustainable growth. 

Iron Mountain is a great busi-
ness that drives excellent returns. 
During the year, we made 
steady progress on prepara-
tions to convert to a Real Estate 
Investment Trust, or REIT, which 
aligns well with our investment 
strategy and can enhance our 
strong returns. It enables inves-
tors to participate in growth 
from our international business 
and allows flexibility to invest in 

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2012 ANNUAL REPORT

It is rare that one has the chance to lead a company 
with such a strong global franchise, extensive 
operational expertise and reputation for quality. 
These characteristics are why customers trust us 
with their critical documents and what enables us to 
innovate and do more to improve the efficiency of 
their records management.

closely related businesses. It also 
enhances stockholder value by 
providing certainty with respect 
to our cash dividend, which we 
anticipate will increase from 
current levels. If we are successful 
with our planned conversion to a 
REIT, we expect our dividends to 
grow in line with free cash flow. 
Moving additional international 
operations into the REIT structure 
and expanding our service busi-
nesses would also support dividend 
growth over time. We will measure 
the success of our efforts by rela-
tive stockholder return – including 
both stock price appreciation and 
dividends. Building on the strong 
fundamentals of our business, the 
REIT structure can enhance our 
ability to deliver value.

We have invested in people, process 
and preparation to accelerate our 
ability to be ready for REIT conver-
sion at the beginning of 2014. 
Work is underway to integrate and 

upgrade information systems to 
support portfolio performance 
reporting and to organize our busi-
ness structures to align with REIT 
requirements. We see strong paral-
lels between Iron Mountain and 
certain REIT sector characteristics. 
In terms of the nature of our busi-
ness, we believe Iron Mountain 
is most like self-storage, but with 
an important difference: we are 
enterprise storage serving 94% of 
the FORTUNE 1000, as opposed to 
consumer self-storage, which has 
a very different credit profile. We 
also compare favorably in terms of 
attractive cash flow characteris-
tics, low volatility and low risk. We 
look forward to elaborating on the 
specifics of these and other prop-
erty portfolio metrics, as well as our 
thoughts on Iron Mountain’s valua-
tion as a REIT, in future reports.

In closing, we are executing against 
our business strategy and are well 
positioned to deliver on our finan-

cial objectives in 2013. Our core 
storage rental business is strong, 
we have meaningful opportuni-
ties available to us to extend the 
durable storage annuity, and we 
are making good progress toward 
delivering the REIT. 

I would like to take this oppor-
tunity to thank Richard Reese 
for his many contributions to 
Iron Mountain. Our stockholders 
have come to know his candid, 
thoughtful style, and I believe the 
culture of the company is due to 
his influence and leadership over 
the past 30 years. I have truly 
appreciated his insights in the time 
I have gotten to work with him, and 
I know you all join me in thanking 
him and wishing him well. 

As we continue our work to deliver 
sustainable value, we appreciate the
commitment of our employees, the 
loyalty of our customers and the 
encouragement from our investors.

With confidence and appreciation for your continued support,

William L. Meaney,  
Chief Executive Officer

5

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2012 ANNUAL REPORT

DELIVERING  
SUSTAINABLE VALUE

For Iron Mountain, sustainability has broad 
meaning. It’s about how we sustain the 
durability of our business, how we organize 
and how we capitalize to ensure we remain a 
thriving enterprise for many years to come. 

It’s also about how we ensure that we continue to deliver value for all our stakeholders: 
customers, employees, investors and the communities in which we work and live.

Delivering sustainable value is also closely tied to how we interact with those stake-
holders. Deeper engagement with our customers helped us identify new ways to 
better serve them through realignment of our sales and account management 
teams. Listening to employees led to programs to enhance broader awareness 
of our corporate objectives and improve job satisfaction and retention. Engaging 
with stockholders supported our evaluation of alternatives and led to our plan to 
pursue conversion to a REIT. And community involvement deepens our connec-
tions with what each of us is passionate about: our charitable causes, our environ-
ment and our neighborhoods. It makes us better citizens and better employees.

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2012 ANNUAL REPORT

When we think about delivering sustainable value for stake-
holders, it breaks down into three elements: how we grow,  
how we build and how we operate.

HOW WE GROW
This element of our strategy focuses on growing storage rental revenues in 
developed markets to sustain the durability of our strong cash flow and expand 
our market presence. We have opportunities tied to improving customer loyalty 
and retention through better alignment of our customer-facing teams, deeper 
understanding of their business challenges and improved responsiveness.

HOW WE BUILD
Our global footprint spans 35 countries and provides a sturdy platform for 
strengthening our presence in international markets and developing posi-
tions in attractive emerging ones. We have the industry expertise and deep 
customer relationships that permit us to leverage our infrastructure to expand 
the foundation of our great business and create new revenue streams.

HOW WE OPERATE
The ability to capture opportunities is tied to execution, or how we operate. We 
will continue to look for ways to increase the effectiveness of how we run our 
business, continuing the progress we made with our operational excellence initia-
tives. We will also continue to evaluate investment opportunities through a disci-
plined capital allocation approach to deliver maximum value for stakeholders. 

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2012 ANNUAL REPORT

 63 of our 
top 100 

U.S. customers in  
global markets

HOW WE GROW
North America is our largest business segment, where we built 
a leadership position over more than 30 years through internal 
growth and acquisitions. Having amassed a large, stable business 
and achieved optimized returns, we are now focused on sustaining 
our record of consistent growth and profitability. 

North America’s results for 2012 were in line with our 
expectations, with 2% storage rental growth, solid 
40%+ adjusted OIBDA margins and 14% ROIC. We 
faced continued headwinds in our service business, 
driven by a decrease in records retrieval activity and 
lower recycled paper revenue, which were partially 
offset by strong growth in our Document Management 
Services. We expect continued moderate declines in 
our North American service business, as queries – or 
retrieval of storage assets – become less frequent. 
However, these service declines continue to be more 
than offset by steady growth in storage rental, as 

retaining information in its original format remains 
the most cost-efficient storage means and often is 
required for legal, regulatory or compliance reasons. 

Capturing additional unvended records is key to 
continued growth in our global storage rental busi-
ness. We believe significant opportunity remains 
as companies seek to better manage information 
currently scattered throughout vacant offices, 
random storage areas and headquarters’ base-
ments. Complications from lack of proper records 
management and recent severe weather events 

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2012 ANNUAL REPORT

Having piloted the 
program with a focus on 
the healthcare industry, 
we are expanding our 
efforts to build industry-
specific expertise in the 
other vertical segments.

have highlighted the importance of storing critical 
physical records and backup media in secure facili-
ties. Increasingly, sophisticated customers see records 
management as an important business function and 
are moving their storage assets to dedicated facili-
ties. One of the ways we intend to capture this shift is 
through market segmentation.

During the year, we realigned our North American 
sales and account management teams to focus on 
the following vertical markets: healthcare, financial 
services, life sciences, government, legal, insur-
ance, entertainment and energy. Having piloted the 
program with a focus on the healthcare industry, 
we are expanding our efforts to build industry-
specific expertise in the other vertical segments. 
Understanding the unique issues and technology 
trends that impact each of these industries enables us 
to help customers reduce their overall storage costs, 
improve efficiency and better comply with complex 
regulatory requirements. To support this targeted 
approach, we have brought our Industry Relations and 

Customer Experience groups under common leader-
ship and have established new customer forums, 
such as industry symposiums and advisory boards, 
that deliver insights and best practice solutions. And 
we have enhanced our customer communications, 
offering practical solutions for better understanding 
and use of our products and services, as well as 
targeted topics related to data security, compliance, 
regulation and destruction.

In our international business, we have grown to 
become one of the major providers in several devel-
oped markets. Our expanding international network 
not only brings us new business from locally based 
customers, it supports our efforts to deepen our 
presence with North American-based multinational 
accounts, who more and more frequently are seeking 
to consolidate records management with a common 
vendor. Importantly, 63 of our Top 100 U.S. customers 
are also active international customers, enhancing our 
efforts to capture a greater portion of the unvended 
business in developed international markets. 

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2012 ANNUAL REPORT

15 
YEARS

of global expansion

35 

countries

Our objective is to achieve international 
Adjusted OIBDA margins of 25% by the 
end of 2013.

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2012 ANNUAL REPORT

HOW WE BUILD
Our strategy to deliver sustainable value includes maintaining 
an industry-leading position in key international markets, building 
our presence in emerging markets and capturing new, related 
business opportunities.

Performance in our $800 million international busi-
ness was strong in 2012, with constant dollar storage 
rental growth of 11% and further profit improve-
ment. We expect continued strong storage volume 
increases, particularly from emerging markets, and 
we are on track to achieve our margin targets in 2013. 
The development of scalable platforms is key to both 
revenue growth and margin improvement. One way 
we achieve this is through synergistic acquisitions 
of local storage companies that help us achieve top 
tier positions, such as those completed in Brazil and 
Hungary during the year. In addition, we often estab-
lish our footprint in attractive international markets 
through joint ventures with local partners. As we 
grow our presence, we may acquire controlling inter-
ests in these joint ventures to accelerate our prog-
ress, as we did in Switzerland and Turkey during 2012. 
We believe there is substantial opportunity for expan-
sion in Latin America, Central and Eastern Europe 
and the Asia Pacific region, and we will continue to 
explore the potential in these emerging markets.

As we evaluate international opportunities, we deter-
mine whether we have, or believe we can achieve, 
a leading position and estimate the relative level of 
market maturity. In developed markets where we 
have a strong position, we manage for consistent 
growth and achieve durable returns comparable 
to those in North America. In developed markets 
where we do not have as strong a position, we focus 
on increasing returns and building toward leader-
ship positions. In emerging markets, we invest to 
gain leadership, enhance returns and capture the 
initial wave of records outsourcing. We expect these 

markets to generate higher revenue growth at attrac-
tive returns. 

In 2011, we completed an evaluation of our inter-
national portfolio and are achieving returns above 
our hurdle rates in all of our remaining international 
markets. Our objective for our international business 
is to achieve Adjusted OIBDA margins of 25% by the 
end of 2013, which we expect to meet through contin-
uous refinement of operational efficiencies, reduction 
in business support costs and improved capacity utili-
zation through real estate consolidation. For example, 
at the end of 2012, we consolidated several smaller 
facilities in the United Kingdom, which resulted in a 
modest one-time charge but will provide meaningful 
annual savings.

We also have opportunities to invest in emerging 
businesses that leverage our expertise and infra-
structure. One example is our geothermal-cooled, 
underground wholesale data center in Pennsylvania 
where we rent secure space to customers who install 
and manage their own data servers. This business 
has long-term leases supporting annualized revenues 
approaching $20 million, and we intend to invest a 
modest amount of capital in 2013 to build out addi-
tional capacity driven by pre-committed customer 
demand. Another example is the potential for new 
services related to backup tape storage, which allows 
customers to capture significant cost advantages 
when compared with disk storage. We are continuing 
to study the breadth of these and related service 
opportunities and evaluating appropriate strategies 
for potential further expansion. 

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8 

million stops
 with 99.999% 
accuracy

HOW WE OPERATE
In 2012, we continued to aim 
for operational excellence, 
increasing both internal and external 
effectiveness through technology 
initiatives and strategic investments. 

We rolled out several listening posts, or channels 
for customers to share their opinions and provide 
insights that help us design services and solutions 
to meet their needs. We established metrics to 
measure customer loyalty and monitor progress in 
connection with our second Voice of the Customer 
(VOC) survey, and in February 2013, we established 
our first Customer Advisory Board. These are just a 
few of the efforts underway to help us better under-

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2012 ANNUAL REPORT

A key component of how we operate is how we 
evaluate investment opportunities through a 
capital allocation approach that is structured to 
maximize return on invested capital.

stand our customers’ unique business challenges. 
Their feedback helps shape our business strategy, 
determine investment in new programs and guide us 
to continually improve. 

Information technology is another critical business 
enabler. We have invested to provide the technology 
platform and improved systems that help customers 
to better track and manage their storage assets. 
These technology tools include our Iron Mountain 
Connect customer portal, and Accutrac,® our records 
management system that allows customers to apply 
consistent record retention policies across a variety 
of systems and streamline access through a single 
search of physical and electronic records. 

We also implemented continuous improvement 
initiatives related to transportation management 
and route densities, helping us achieve a significant 
reduction in route costs. In addition, we introduced 
Telematics on our trucks to enhance safety and 
provide driving pattern data. This information allows 
us to improve chain of custody and reduce expenses, 
and based on early results, should drive fuel savings 
from improved driving practices. 

A key component of how we operate is how we 
evaluate investment opportunities through a capital 

allocation approach that is structured to maximize 
return on invested capital. Acquisitions are one such 
opportunity. While enterprise storage remains highly 
fragmented with dozens of smaller competitors, 
select competitive acquisitions allow us to leverage 
our regional operations and management infrastruc-
ture. Additionally, customer relationship acquisitions 
enable us to integrate storage assets into existing 
space to enhance facility utilization and returns. 

In keeping with this focus, we also may invest in real 
estate to increase the percentage of our storage 
facilities that we own. Increased real estate owner-
ship is consistent with our plan to convert to a REIT, 
and there are situations where ownership may be 
preferable to leasing space. For example, we may 
have opportunities to invest in new building capacity 
to satisfy local demand, or to buy properties in inter-
national regions where local leasing markets are inef-
ficient. We also may buy out leases in cases where 
the cost of ownership financing is lower than the cost 
of leasing. As we evaluate these opportunities, we 
believe we have more than $1 billion of real estate 
acquisition opportunities over the next 10 years. In 
the near term, we expect to invest $75 million in real 
estate in 2013, including $30 million for expanded 
capacity in our wholesale data center business.

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IRON MOUNTAIN

2012 ANNUAL REPORT

TAKING CARE

FULFILLING OUR 
CORPORATE 
RESPONSIBILITY 

Our engagement with key 
stakeholders is integral to how 
we deliver sustainable value. 
We interact through a variety 
of means, including: customer 
advisory boards, surveys and 
industry forums, investor percep-
tion studies and one-on-one 
meetings, employee all-hands 
meetings and senior leadership 
webcasts. We also respond to 
inquiries that may originate from 
local communities seeking volun-
teers, third-party organizations 
looking for information about 
our environmental initiatives or 
investors trying to better under-
stand our business. All of these 
interactions inspire a culture of 
collaboration and provide us with 
feedback that we use for contin-
uous improvement. 

EMPLOYEES
Our Mountaineers are the back-
bone of the company – they 
sustain day-to-day operations, 
generate new business, maintain 
existing relationships and are the 
face of the company to external 
stakeholders. Recognizing that 
employees must feel empow-
ered to do what it takes to get 
their jobs done, we enhanced 
our employee engagement and 
enablement in 2012. During the 
year, we engaged the Hay Group, 
a highly regarded HR consultancy, 
to survey our global workforce. 
Participation was strong, with 
76% of the workforce responding. 

Our survey was designed to 
measure how committed our 
teams are, how clear they are 
about their respective roles, their 

access to the tools they need and 
their overall working environment. 
The survey results showed we are 
making strong progress toward 
becoming a high-performing 
company (HPC), an external 
benchmark designed by the Hay 
Group. We achieved scores above 
the HPC average in nine out of 13 
categories, including employee 
effectiveness and engagement. 
We scored high marks for collabo-
ration, quality and customer 
focus, and we identified training, 
career development and empow-
erment as areas that require addi-
tional emphasis.

We communicate and reinforce 
company goals and priorities 
continuously and report on our 
progress so teams can align their 
efforts appropriately. We will 

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2012 ANNUAL REPORT

Taking CARE is a platform of global strategies and initiatives 
that expresses our commitment to live by our core values and 
put them into action every day and in everything we do – from 
the safeguards we take to protect our customers’ information, 
to the way we empower employees, serve our communities 
and protect the environment. By taking CARE, we hope to be a 
supplier, employer and neighbor of choice.

continue to invest in our Managers 
Who Lead program to empower 
managers with the skills they need 
to inspire their teams for success, 
and we are expanding our efforts 
to develop talent and build our 
bench throughout the company. 

We affirm our commitment to 
treating employees fairly and 
consistently, and we seek to hire 
and retain superior employees 
through excellent employment 
standards. We recruit, hire, train, 
promote and compensate without 
regard to race, color, age, religion, 
gender, national origin, disability 
or sexual orientation. We are also 
dedicated to supporting our mili-
tary and are a founding member 
of the 100,000 Jobs Mission 
along with 10 other companies. As 
part of our involvement, we were 
recognized as a military friendly 
company by GI Jobs for 2013. 

CUSTOMERS
In January 2012, we launched our 
first Customer Advisory Board 
(CAB) focused on the Financial 
Services industry. The CAB is an 
excellent way to engage with our 
customers to build better relation-
ships, capture insights and earn 
trust. The initial meeting brought 
together thought leaders from 
11 of our key financial services 
customers, including many of the 

nation’s largest banking institu-
tions, to discuss the future of 
records and information manage-
ment in the sector. 

The meeting generated a number 
of key insights that our team is 
working to understand in more 
detail, including the importance 
of consistent service and support 
on a global basis, the desire for 
more thought leadership and a 
need for tools that they can use 
to demonstrate the business value 
of formal records and informa-
tion programs. Based on insights 
gathered during the sessions, the 
CAB team already has formed two 
sub-committees whose goals are 
to help shape our future products 
and services and identify potential 
best practices – not only for our 
financial services customers, but 
for customers in other vertical 
markets.

We also gained important insight 
from our VOC survey. Listening 
to our customers teaches us a 
great deal about the importance 
of security, on-time delivery, 
accurate billing and customer 
service. They want us to provide 
benchmarking relative to their 
peers. They also want solutions to 
help them reduce paper, improve 
efficiency, drive compliance and 
reduce risk. In support of these 
goals, we are committed to safe-

guarding sensitive customer 
information, ensuring that all 
Iron Mountain employees under-
stand their shared responsibility. 
We continually invest in tech-
nology and processes to help our 
customers keep their confidential 
records and business data acces-
sible and secure. 

INVESTORS, GOVERNANCE  
AND ETHICS
Delivering sustainable value for 
investors means taking care to 
support the durable cash flow 
annuity and being responsible 
stewards of investor capital 
through a disciplined, return-
driven approach to allocation. 
We continually engage with our 
institutional stockholders and 
bondholders to understand their 
perspective and to communicate 
management’s views on past 
financial performance, current 
expectations and long-term 
opportunities. Some of the ways 
we interact include: a regular 
program of industry and brokerage 
conferences that include group 
presentations and one-on-one 
meetings, annual perception 
studies conducted by a third party 
to ensure candid, anonymous 
feedback, webcast presentations 
to review financial results and 
annual Investor Days to dive 
deeper into company strategy. 

15

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IRON MOUNTAIN

2012 ANNUAL REPORT

450,000 
TONS
of material shredded 
with 98.8% UPTIME

Engagement with investors was 
a key driver of our evaluation 
of various financing and tax 
alternatives that ultimately led to 
our decision to pursue potential 
conversion to a REIT. As part 
of the potential conversion, we 
plan to expand the scope of 
our investor relations outreach 
efforts, communicating with a 
new group of investors that has 
specific information needs. If we 
are successful in our conversion 
to a REIT, we plan to significantly 
enhance our supplemental 
disclosure to provide property 
portfolio performance metrics to 
enable comparability and increase 
transparency.

In addition, we are focused on 
maintaining sound ethics and 
corporate governance policies, 
working to ensure effective  
oversight and accountability. We 
plan to maintain high corporate 
governance standards through 
exemplary board stewardship, 
management accountability and 
proactive risk management. 
Consistent with governance best 
practices we maintain an inde-
pendent, non-staggered Board 
and we have separated the posi-
tions of CEO and Chairman. We 
also maintain high ethical stan-
dards through a strong ethics 
policy, ongoing, mandatory 
ethics training for all employees 

With operations in 35 countries and 
more than 1,000 facilities around the 
globe, Mountaineers have the potential 
to impact hundreds of communities 
and thousands of lives.

16

and executive leadership that 
promotes a culture of integrity. 

COMMUNITY AND THE 
ENVIRONMENT
With operations in 35 countries 
and more than 1,000 facilities 
around the globe, Mountaineers 
have the potential to impact 
hundreds of communities and 
thousands of lives. We contribute 
through strategic partnerships 
that preserve public treasures and 
by volunteering to address local 
community needs. Our employees 
are provided with 16 hours of paid 
time each year to give back by 
donating time to the non-profit 
organizations of their choice. In 
2012, Iron Mountain employees 
donated more than 35,000 hours 
to support charitable causes, 
including organizations such as 
The American Red Cross, Habitat 
for Humanity, Big Brothers/Big 
Sisters, The Humane Society, 
Special Olympics and Cradle 
to Crayons, as well as public 
schools, children’s recreational 
sports leagues and police and fire 
departments in the communities 
in which we live.

In support of our taking CARE 
initiatives, during 2012 we formed 
an Environmental Sustainability 
Council made up of senior 
leaders, hired a Director of 
Corporate Responsibility and 
contracted a full-time energy 
manager to review energy usage 
and make recommendations 
for reductions. One program 

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IRON MOUNTAIN

2012 ANNUAL REPORT

undertaken during the year 
was a $5 million lighting retrofit 
in 68 of our North American 
facilities. This upgrade to more 
efficient fixtures is expected to 
yield annual energy savings of 
approximately $1.5 million and an 
additional $600,000 in rebates. 
As part of a broader effort, we 
will evaluate the expansion of 
this program and are working to 
establish company-wide carbon 
footprint reduction goals.

Another step that demonstrates 
our commitment is our planned 
move to our new, Leadership in 
Energy and Environmental Design 
(LEED) Gold-certified corporate 
headquarters in early 2014. The 
new location will incorporate 
energy-efficient features that help 
reduce our business environmental 
impact and encourage positive 
actions in our day-to-day practices. 

Additionally, through our secure 
shredding business, we are one 
of the world’s largest paper recy-
clers, having diverted more than 
450,000 tons of paper waste 
from landfills during 2012.

At Iron Mountain, we are taking 
care to deliver sustainable value 
to our key stakeholders – our 
customers, employees, investors 
and the communities in which 
we operate. We look forward to 
providing updates as we expand 
our Corporate Responsibility 
initiatives and move toward 
more formal measurement and 
reporting of our progress.

HELPING TO PRESERVE 
PUBLIC TREASURES
Iron Mountain develops cultural 
heritage archive solution

Our world is filled with amazing 
but fragile cultural heritage sites 
and structures, such as Mount 
Rushmore and the Eastern Ming 
tombs in China. However, these 
tangible records of our journey 
on earth face extinction due to 
environmental forces and acts 
of human aggression. 

CyArk, a non-profit organiza-
tion, is dedicated to the digital 
preservation of these sites for 
the benefit of future genera-
tions and has an ambitious 
plan to use 3-D laser scan-
ners to digitally capture 500 
of them in the next five years. 
As CyArk captures these sites, 
they collect massive amounts of 
data – up to five petabytes over 
time – so a comprehensive infor-
mation management strategy 
with a reliable and scalable 
archive is central to its mission. 

In keeping with our commitment 
to help organizations protect 
and preserve global cultural 
heritage, we developed a solu-
tion and brought together other 
corporate partners to donate 
resources and ensure CyArk has 
a reliable means to preserve 
these treasures. 

With Iron Mountain’s support, 
CyArk now has a long-term 
data storage solution that 
leverages tape storage tech-
nologies, including off-site data 
archiving at two Iron Mountain 
locations: one close to CyArk’s 
home base in San Francisco and 
one in our data warehouse in 
Pennsylvania, where the archive 
resides 220 feet underground in 
one of the most environmentally 
stable and secure environments 
in the world.

17

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FINANCIAL HIGHLIGHTS

(Amounts in millions, except per share data)

  2008

  2009

  2010

2011

  2012

Storage Rental Revenues

$  1,496 

$ 1,534 

$  1,599 

$ 1,683 

$ 1,733 

Service Revenues

Total Revenues

$  1,329 

$  1,241 

$  1,294 

$ 1,332 

$ 1,272 

$ 2,825 

$ 2,774 

$ 2,892 

$ 3,015 

$ 3,005 

Gross Margin (ex Depreciation & Amortization)

53.6%

 56.7%

 58.8%

 58.7%

  57.5%

Operating Income1

Adjusted OIBDA2

Adjusted OIBDA %

EPS—Diluted1

Adjusted EPS—Diluted2

$  492 

$  545 

$  548 

$  571 

$  557 

$  754 

$  823 

$  927 

$  950 

$  912 

26.7%

 29.6%

  32.0%

  31.5%

 30.4%

$  0.47 

$  0.86 

$ 

$ 

1.13 

1.01 

$  0.83 

$  1.26 

$  1.05 

$ 

1.28 

$  1.36 

$ 

1.21 

Capex3 (ex Real Estate and REIT Capex) %

10.4%

  9.4%

  7.9%

  6.6%

  6.1%

Cash Flows from Operating Activities - Continuing

$  514

$  587

$  603

$  664

$  444

Free Cash Flow4

$ 

197 

$  330 

$  370 

$  467 

$  347

1  Included in operating income and EPS-Diluted for 2010 is an $86 million non-cash goodwill impairment charge related to our technology escrow services business, which we continue to own and 
operate and which was previously reflected in the former Worldwide Digital Business segment and is now reflected as a component of the North American Business segment. See footnote 2.g. on 
p. 84 of the accompanying Annual Report on Form 10-K for additional information.
2  Adjusted OIBDA and Adjusted EPS-Diluted are non-GAAP measures. Please refer to p. 35 of the accompanying Annual Report on Form 10-K for additional information including the reconciliations of 

these non-GAAP measures to their nearest GAAP measure.

3  Based on incurred versus cash paid basis.
4  Defined as Cash Flows from Operating Activities from continuing operations less capital expenditures (excluding real estate and capital expenditures associated with the REIT conversion), net of 

proceeds from the sales of property and equipment and other, net, and additions to customer relationship and acquisition costs. REIT costs are also excluded from Free Cash Flow.

Revenues
(in millions)

$1329

$1241

$1294

$1332

$1272

Adjusted OIBDA
(in millions)

$823

$754

$927

$950

$912

$1496

$1534

$1599

$1683

$1733

Service 
Revenues

Storage Rental 
Revenues

08

09

10

11

12

08

09

10

11

12

Cash Flows from Operating Activities
from Continuing Operations
(in millions)

$664

$587

$603

$514

$444

Capex (ex Real Estate and REIT Capex)
(as a % of revenues)

10.4%

9.4%

7.9%

6.6%

6.1%

08

09

10

11

12

08

09

10

11

12

18
18

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24 YEARS OF STORAGE RENTAL GROWTH
Annual storage rental revenues (in millions)

2012 C$ Storage  
Rental Growth
4.3%

23-year Compound  
Annual Growth Rate
18.5%

$35

$48

$73

$82

$91

$101

$120

$234

$162

$1043

$875

$760

$695

$603

$507

$384

$1733

$1683

$1599

$1534

$1496

$1362

$1182

$1217

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

2012
FINANCIAL REVIEW

During 2012 we delivered consistent growth in Iron Mountain’s storage rental business, 
which continued to provide a solid foundation for overall financial performance and 
more than offset moderate declines in our information management services business. 
Consistent with our strategy, we are focused on sustaining high returns in our North 
American Business segment while building momentum in our International Business 
segment – and emerging markets in particular – as a significant driver of revenue 
growth and Adjusted OIBDA margin improvement. During 2012, we maintained a strong 
balance sheet and continued to enhance stockholder returns through both increases 
in our regular dividends and a special distribution associated with our plan to pursue 
conversion to a REIT.

19
19

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IRON MOUNTAIN
IRON MOUNTAIN

2012 ANNUAL REPORT

Delivering storage and information 
management services via an 
unmatched global footprint 
comprising operations in

35 COUNTRIES 
on 
5 CONTINENTS

KEY FINANCIAL HIGHLIGHTS

We reported total revenues of 
$3.0 billion, a 1% increase over 
last year in constant dollars (C$). 
In our storage rental business, 
strong growth of more than 
4% C$ for the year reflected 
healthy increases of 11% in our 
International business, driven 
equally by both robust organic 
growth and acquisitions, and 
more than 2% growth in North 
America. Globally, storage rental 
volumes expanded by nearly 2%, 
driven by a 9% increase in inter-
national volumes and basically 
flat volumes in North America. 

In our information management 
services business, we experienced 
a 3% C$ decline in revenues due 
to a decrease in North American 
activity-based services and 
lower recycled paper revenues. 
However, the negative impact 
from paper lessened toward the 
end of 2012, as paper pricing 
began to stabilize following a 
steep decline at the end of 2011 
and into early 2012. Strong growth 

in our Document Management 
Solutions business and core 
services in Latin America helped 
to offset the decline in activity-
based service revenues. 

For 2012, adjusted operating 
income before depreciation and 
amortization (Adjusted OIBDA) 
margins were slightly lower than 

in 2011, reflecting targeted expen-
ditures for the realignment of our 
sales and account management 
organizations in North America 
and lower paper prices. Despite 
these impacts, we sustained 
strong Adjusted OIBDA margins of 
42% in North America, while our 
international business benefitted 
from cost improvement initiatives 

IRM STOCK PERFORMANCE

Iron Mountain 

S&P 500 

Russell 1000

$120

$100

$80

$60

07

08

09

10

11

12

This graph compares the change in the cumulative total return on our common stock to the cumulative total returns of the S&P 500 
Index and the Russell 1000 Index for the period from December 31, 2007, through December 31, 2012. This comparison assumes an 
investment of $100 on December 31, 2007, and the reinvestment of any dividends.

20

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IRON MOUNTAIN

2012 ANNUAL REPORT

We continued to 
improve our capital 
efficiency in 2012, 
reducing capital 
expenditures – 
before real estate 
and REIT capex – by 
50 basis points to 
6.1% of revenues. 

in Western Europe and strong 
profit performance in the Asia 
Pacific region. Excluding acqui-
sition integration costs and an 
accelerated facility closure in the 
United Kingdom, International 
Adjusted OIBDA margins expanded 
by roughly 150 basis points in 
2012, and we remain on track with 
our plan to achieve international 
margins of 25% by the end of 
2013. Adjusted Earnings per Share 
(EPS) for 2012 were $1.21, down 
11%, as lower Adjusted OIBDA and 
higher interest expense associ-
ated with borrowings to support 
our stockholder payout program 
more than offset the benefit of 
fewer weighted average shares 
outstanding for the year. These 
Adjusted OIBDA and Adjusted EPS 
results exclude costs associated 
with the potential REIT conversion, 
Special Committee and prior year 
proxy costs, which would have 
reduced reported EPS by approxi-
mately $0.14 and $0.05 in 2012 
and 2011, respectively. 

We continued to improve our 
capital efficiency in 2012, 
reducing capital expenditures 
– before real estate and REIT 
capex – by 50 basis points to 
6.1% of revenues. Free Cash Flow 
for 2012 before acquisitions, real 
estate and REIT costs was $347 
million, down from the prior year 
due primarily to lower Adjusted 
OIBDA, higher cash taxes and 
higher interest expense. 

STRONG LIQUIDITY AND  
BALANCE SHEET
Our liquidity position remains 
strong, with more than $900 
million of availability at year end, 
and we maintained our consoli-
dated leverage ratio within our 
target range of 3x - 4x. In addi-
tion, our debt portfolio remains 
long and fixed with no meaningful 
repayments until next year. Last 
August, we issued $1.0 billion of 
5.75% Senior Subordinated Notes 
to redeem $520 million of existing 
Senior Subordinated debt, repay 

existing indebtedness under our 
revolving credit facility and for 
general corporate purposes, 
including funding a portion of 
our anticipated REIT costs. This 
offering was highly successful, 
resulting in the lowest coupon for 
our rating and tenor in the history 
of the high-yield market. 

In November 2012, we paid a 
special dividend related to our 
proposed REIT conversion of 
$700 million, which included 
$140 million in cash and 17 million 
new shares valued at $560 
million. Also, in December 2012, 
we declared our fourth quarter 
dividend of $0.27 per share, and 
the Board agreed to maintain the 
quarterly cash dividend rate per 
share rather than reduce it based 
on the higher number of shares 
outstanding. The result of main-
taining this rate is an increase 
to our dividend payout levels of 
nearly 10% over prior levels.

21

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IRON MOUNTAIN

2013 FINANCIAL OUTLOOK

We are positioned for another 
strong year in 2013 and will 
continue to pursue strategies 
to sustain the durability of our 
storage rental business. We 
have opportunities to invest in 
fast-growing emerging markets 
through an approach that is 
consistent with our focus on 
attractive returns, while in 
mature markets, we are begin-
ning to see results from the refo-
cusing of our sales and account 
management teams. 

For 2013, we expect consis-
tent revenue growth and profit 
performance with total revenue 
C$ growth of 0% to 3% driven 
by consistent 4% C$ storage 
rental growth. We expect 
service headwinds to persist but 
remain manageable. We look 

for continued healthy Adjusted 
OIBDA margins in North America 
and further improvement in inter-
national margins, resulting in 
total Adjusted OIBDA roughly in 
line with 2012. 

Our outlook for free cash flow 
remains $320 million to $360 
million, excluding one-time oper-
ating and capital costs associated 
with our potential conversion to a 
REIT. Total REIT costs related to 
substantial system investments, 
legal and tax work, advisory 
fees and other costs needed 
to implement the structure are 
estimated to be between $150 
million and $200 million, with the 
majority deployed in 2013. We 
have increased our estimate of 
these costs by approximately $50 
million to reflect a more informed 

analysis of the conversion project 
and to ensure we are prepared 
to meet the January 2014 time-
frame. 

While we ended 2012 with a 
consolidated leverage ratio 
within our targeted range, as we 
have previously noted, expendi-
tures associated with the poten-
tial REIT conversion (including 
tax payments) will temporarily 
and modestly move our leverage 
above 4x. We expect continued 
strong free cash flow from 
operations prior to investments 
in real estate and REIT costs. We 
are managing our balance sheet 
consistent with our strategy 
– while advancing substantial 
payouts to stockholders – and we 
remain well positioned to fund 
our business plan.

We are positioned for 
another strong year in 2013 
and will continue to pursue 
strategies to sustain the 
durability of our storage 
rental business.

22

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10-K

FIRST PAGE

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
FORM 10-K

(Mark One)

(cid:1) ANNUAL  REPORT PURSUANT TO SECTION  13  OR  15(d) OF  THE

SECURITIES EXCHANGE ACT OF 1934

For the Fiscal  Year  Ended  December 31,  2012

or

(cid:2) TRANSITION REPORT PURSUANT  TO  SECTION 13  OR  15(d) OF  THE

SECURITIES EXCHANGE ACT OF 1934
For the transition period from 

  to 

Commission File Number  1-13045
IRON MOUNTAIN INCORPORATED
(Exact name of Registrant  as Specified  in  Its  Charter)

Delaware
(State or other jurisdiction of incorporation)
745 Atlantic Avenue, Boston, Massachusetts
(Address of principal  executive offices)

23-2588479
(I.R.S. Employer Identification No.)
02111
(Zip  Code)

617-535-4766
(Registrant’s telephone  number, including area  code)

Securities registered pursuant  to Section 12(b) of  the  Act:

Title of Each Class

Name of Exchange on Which Registered

Common Stock, $.01 par value  per share

New York Stock  Exchange

Securities registered  pursuant to  Section 12(g) of  the  Act: None

Indicate by check mark if the registrant is a  well-known  seasoned issuer, as  defined in  Rule 405  of  the  Securities

Act. Yes (cid:1) No (cid:2)

Indicate by check mark if the  registrant is not  required to file reports pursuant  to  Section 13  or  Section 15(d) of  the

Act. Yes (cid:2) No (cid:1)

Indicate by check mark whether the registrant:  (1)  has  filed  all reports  required  to  be  filed  by  Section 13 or 15(d)

of the Securities Exchange Act of 1934 during the preceding  12  months (or  for  such  shorter  period  that  the  registrant
was required to file such reports), and  (2) has been  subject to such  filing  requirements for the  past
90 days. Yes (cid:1) No (cid:2)

Indicate by check mark whether the registrant  has  submitted electronically and  posted  on its corporate Web site, if
any, every Interactive Data File required to be submitted  and  posted  pursuant  to  Rule 405  of  Regulation S-T during the
preceding 12 months (or for such shorter period that  the registrant  was required  to  submit  and post  such
files). Yes (cid:1) No (cid:2)

Indicate by check mark if disclosure  of delinquent  filers pursuant to Item 405  of  Regulation  S-K  is  not  contained

herein, and will not be contained, to the best of  registrant’s knowledge, in  definitive  proxy or  information statements
incorporated by reference in Part III of  this Form  10-K  or  any  amendment  to  this  Form  10-K (cid:2)

Indicate by check mark whether the registrant is  a  large accelerated filer, an accelerated filer, a non-accelerated

filer or a small reporting company. See the  definitions  of  ‘‘large  accelerated  filer,’’  ‘‘accelerated filer’’ and  ‘‘smaller
reporting company’’ in Rule 12b-2 of the  Exchange  Act.  (Check  one):

Large accelerated filer (cid:1)
Non-accelerated filer (cid:2)
(Do not check if a smaller reporting company)

Accelerated filer (cid:2)
Smaller reporting  company  (cid:2)

Indicate by check mark whether the registrant  is a shell  company  (as  defined  in Rule 12b-2  of  the  Exchange

Act). Yes (cid:2) No (cid:1)

As of June 29, 2012, the aggregate market  value  of the Common Stock  of  the registrant  held by non-affiliates  of  the

registrant was approximately $4.8 billion based on  the closing price on  the New  York  Stock Exchange  on such  date.

Number of shares of the registrant’s  Common  Stock  at February  8, 2013:  190,140,008

IRON MOUNTAIN INCORPORATED
2012 FORM 10-K ANNUAL REPORT

Table of Contents

PART I

Item 1.

Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 1A. Risk Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 1B. Unresolved Staff Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 2.

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 3.

Legal Proceedings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 4.

Mine Safety Disclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PART II

Item 5.

Market For Registrant’s Common Equity, Related  Stockholder Matters and Issuer

Purchases of Equity Securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 6.

Selected Financial Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 7.

Management’s Discussion and  Analysis of Financial Condition and  Results of

Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 7A. Quantitative and Qualitative Disclosures  About Market  Risk . . . . . . . . . . . . . . . . . .

Item 8.

Financial Statements and  Supplementary Data . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 9.

Changes in and Disagreements With  Accountants  on  Accounting and Financial

Disclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 9A. Controls and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 9B. Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PART III

Item 10.

Directors, Executive Officers  and Corporate Governance . . . . . . . . . . . . . . . . . . . . .

Item 11.

Executive Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related

Stockholder Matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 13.

Certain Relationships and Related Transactions,  and Director Independence . . . . . . .

Item 14.

Principal Accountant Fees and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page

1

16

25

25

25

26

27

29

32

68

70

70

70

73

74

74

74

74

74

Item 15.

Exhibits and Financial Statement Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

74

PART IV

i

References in this Annual Report on  Form 10-K to ‘‘the Company,’’ ‘‘Iron Mountain,’’ ‘‘IMI,’’
‘‘we,’’ ‘‘us’’ or ‘‘our’’ include Iron Mountain Incorporated and  its  consolidated  subsidiaries,  unless the
context indicates otherwise.

DOCUMENTS INCORPORATED BY REFERENCE

Certain information required in Items 10,  11, 12,  13 and 14 of Part III of this  Annual  Report  on

Form 10-K (the ‘‘Annual Report’’) is  incorporated by reference from our definitive Proxy  Statement for
our  2013 Annual Meeting of Stockholders  (our ‘‘Proxy  Statement’’) to be filed with  the Securities and
Exchange Commission (the ‘‘SEC’’ or ‘‘Commission’’) within  120 days after  the close of the  fiscal year
ended December 31, 2012.

CAUTIONARY NOTE REGARDING  FORWARD-LOOKING STATEMENTS

We  have made statements in this Annual  Report that constitute  ‘‘forward-looking statements’’ as
that term is defined in the Private Securities Litigation Reform  Act  of  1995 and  other securities laws.
These forward-looking statements concern  our  operations,  economic performance,  financial  condition,
goals, beliefs, future growth strategies, investment objectives, plans and current expectations, such as
our  (1) commitment to future dividend  payments, (2) expected target leverage  ratio, (3)  expected
internal revenue growth rate and capital  expenditures for 2013,  (4) expected increase in  our Adjusted
OIBDA margins in our International  Business segment,  (5) expected growth in cartons stored  on behalf
of existing customers, and (6) estimated  range of tax payments and other  costs expected to be incurred
in connection with our proposed conversion to a real estate investment trust  (‘‘REIT’’). These  forward-
looking statements are subject to various  known  and  unknown risks, uncertainties and other factors.
When we use words such as ‘‘believes,’’  ‘‘expects,’’  ‘‘anticipates,’’ ‘‘estimates’’ or similar expressions,  we
are making forward-looking statements.

Although we believe that our forward-looking statements are based on  reasonable  assumptions,  our

expected results may not be achieved,  and  actual results  may differ  materially from  our expectations.
Important factors that could cause actual  results to differ  from expectations include,  among  others:

(cid:127) with regard to our estimated tax and other REIT conversion costs,  our estimates may not be
accurate, and such costs may turn out  to  be  materially different than  our  estimates due to
unanticipated outcomes in the private letter  rulings (‘‘PLR’’)  from the U.S. Internal Revenue
Service (‘‘IRS’’), changes in our support  functions and support  costs,  the unsuccessful execution
of internal planning, including restructurings and cost  reduction initiatives, or  other factors;

(cid:127) realizing the anticipated benefits to stockholders of our proposed  REIT conversion, including
the achievement of tax savings for us, increases in  income distributable to stockholders, the
potential to lower the cost of financing  through increased ownership of currently leased real
estate, maximizing our enterprise value  and  the expansion  of our  stockholder  base;

(cid:127) the cost to comply with current and  future laws,  regulations and customer  demands relating  to

privacy  issues;

(cid:127) the impact of litigation or disputes that  may arise  in connection with incidents in  which we fail

to protect our customers’ information;

(cid:127) changes in the price for our storage and information management services  relative to the cost of

providing such storage and information management services;

(cid:127) changes in customer preferences and demand for our storage and  information management

services;

(cid:127) the adoption of alternative technologies and  shifts by our customers to storage of data through

non-paper based technologies;

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(cid:127) the cost or potential liabilities associated with real estate necessary  for our business;

(cid:127) the performance of business partners  upon whom we depend for technical assistance or

management expertise outside the U.S.;

(cid:127) changes in the political and economic  environments in the countries in  which our international

subsidiaries operate;

(cid:127) claims that our technology violates  the intellectual property rights  of a  third party;

(cid:127) the cost of our debt;

(cid:127) the impact of alternative, more attractive investments on dividends;

(cid:127) our ability or inability to complete acquisitions on satisfactory terms and to integrate acquired

companies efficiently; and

(cid:127) other trends in competitive or economic conditions affecting our  financial condition or results of

operations not presently contemplated.

Other risks may adversely impact us, as  described more fully under  ‘‘Item 1A. Risk  Factors’’  of  this

Annual Report.

You should not rely upon forward-looking statements except as statements of  our present

intentions and of our present expectations, which may or may not occur. You should read these
cautionary statements as being applicable to all forward-looking  statements  wherever they appear.
Except as required by law, we undertake no obligation  to  release publicly the result of any revision to
these forward-looking statements that may be made to reflect events or circumstances after the  date
hereof or to reflect the occurrence of unanticipated events. Readers are also urged to carefully review
and consider the various disclosures we  have made in  this  document, as well  as our other periodic
reports filed with the SEC.

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Item 1. Business.

A. Development of Business.

PART I

We  store records, primarily paper documents and data backup media, and provide  information
management services that help organizations around  the world protect their  information, lower  storage
rental costs, comply with regulations, enable  corporate disaster recovery, and better use  their
information for business advantages, regardless  of  its  format, location  or lifecycle stage. We offer
comprehensive records management services, data  protection & recovery services and  information
destruction services, along with the expertise  and  experience  to  address complex  storage  and
information management challenges  such  as rising  storage  rental costs, and increased  litigation,
regulatory compliance and disaster recovery requirements. Founded in  an underground  facility  near
Hudson, New York in 1951, Iron Mountain Incorporated,  a Delaware corporation,  is a trusted partner
to more  than 155,000 clients throughout  North America,  Europe, Latin  America and Asia Pacific. We
have a diversified customer base consisting  of commercial, legal,  banking, healthcare, accounting,
insurance, entertainment and government organizations,  including more  than 94%  of  the Fortune  1000.
As of December 31, 2012, we operated  over 1,000 facilities,  comprising  64.5 million square feet, in  35
countries on five continents and employed over  17,500 people.

Now in our 62nd year, we have experienced tremendous growth,  particularly since successfully
completing the initial public offering  of our common stock in  February  1996. We have grown from  a
U.S. business operating fewer than 85 facilities (6 million square feet) with limited storage and
information management service offerings  and annual  revenues of $104.0 million in 1995 into a global
enterprise providing storage and a broad range of related information management services  to
customers in markets around the world with  over 1,000 facilities  (64.5 million square feet) and total
revenues of more than $3.0 billion for the  year ended December 31, 2012.  On January 5,  2009, we  were
added to the S&P 500 Index, and as of  December 31, 2012 we were  number 644  on the Fortune 1000.

Our success since becoming a public company in 1996 has been driven in large  part by our

execution of a consistent long-term growth  plan to build industry  leadership  by  extending our presence
through service line and global expansion.  This growth plan  has been sequenced into three phases.  The
first phase involved establishing leadership  and  broad market access in our core storage  solutions  and
related records management services and data protection & recovery services,  primarily through
acquisitions. In the second phase, we  invested in building a successful selling organization  to  access new
customers, converting previously unvended demand. While different parts of our business are in
different stages of  evolution along our three-phase  strategy, in  North  America and  our  more developed
international markets, we have transitioned to the third phase  of  our growth plan, which we call the
capitalization phase. In this phase, which  we expect  to  continue for many years, we seek to expand our
relationships with our customers to continue solving their increasingly complex storage and information
management problems. Growing our  customer  relationships means expanding  our global storage and
service offerings while maximizing our  solid core businesses. In  doing this,  we continue to build what
we believe to be a very durable business through disciplined  execution.

Consistent with this model, we have  transitioned  from a growth strategy  driven primarily by

acquisitions of storage and information management services companies  to a growth  strategy that
includes multiple sources of revenue  growth. These  sources of revenue growth include: (i) organic
growth comprised of growth from existing customers, sales to new customers  and acquiring customer
relationships from third-parties; (ii) acquisitions of  storage  and information management services
businesses; and (iii) the introduction  of new rental streams and ancillary services.

We  expect to achieve our long-term growth  goals by focusing on expanding our global core storage

rental business through increased incoming volumes  and  by offering our  customers integrated services

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that address their increasingly complex storage and information management needs regardless of  the
format, location or lifecycle stage of their information. Storage  rental is the key driver of  our
economics and allows us to expand our  relationships with our  customers through value-added services
that flow from storage rental. Consistent with our overall strategy, we are focused on increasing
incoming volumes on a global basis. There are multiple sources of new volumes available  to  us, and
these sources inform our growth investment  strategy. Our investments  in sales  and marketing support
sales to new customers that do not currently outsource some or all  of  their storage  and information
management needs, as well as increased volumes from existing  customers. We also expect to invest in
the acquisitions of customer relationships  and acquisitions  of  storage and  information management
services businesses. In North America and our more developed international  markets,  we expect that
these acquisitions will primarily be fold-in  acquisitions designed to optimize the utilization  of existing
assets, expand our presence and better serve customers. We also  expect to use acquisitions to expand
our  presence in attractive, higher growth emerging markets. Finally, we are continuing to add new
rental streams and ancillary services to our portfolio to support  our long-term  growth objectives and
drive solid returns  on invested capital.

At this stage in our evolution we also are focused on  driving increased  profitability and cash  flow

through a disciplined management approach and a focus on optimizing our business operations.
Consisting of productivity initiatives, pricing  program  improvements and  cost controls,  our  optimization
strategy has produced significant and visible results.  Between 2006 and 2010, we  had compounded
annual growth rates of 11% for Adjusted  OIBDA,  defined  as operating income before (1) depreciation
and amortization, (2) intangible impairments, (3)  (gain)  loss on disposal/write-down  of property, plant
and equipment, net and (4) costs associated with our 2011 proxy  contest,  the work  of the Strategic
Review Special Committee of our board  of directors  (the  ‘‘Special Committee’’) and the proposed
REIT conversion,  discussed below (collectively ‘‘REIT Costs’’), 17% for Adjusted  Earnings  per  Share
from Continuing Operations and 3% for Earnings per Share from Continuing Operations. During that
same period,  we reduced our capital expenditures (excluding real estate) as  a percent of revenues from
13.4% in 2006 to 7.9% in 2010. These  gains were driven  primarily by  cost reductions  and the
optimization of our North American  Business segment as we increased Adjusted OIBDA margins in
that segment by nearly 800 basis points between  2006 and  2010. Our  current focus  is on sustaining the
high margin, high profitability levels  of  the  North American Business  segment while optimizing our
International Business segment using  the same strategies. We expect to achieve 25%  Adjusted OIBDA
margins in the International Business segment  by  the end of 2013,  a 700 basis points  improvement over
2010 levels. Beyond 2013, we expect to grow  consolidated Adjusted OIBDA margins  at a much slower
rate because we will have already completed  the major profit improvement  initiatives in both the  North
American and International Business  segments. In  our  more developed markets,  continuous
improvement initiatives will generate  modest  margin improvement, a portion  of  which we expect  to
reinvest in our business. In our emerging markets,  margins should expand  as the local businesses
mature, and we will look to reinvest a  portion of that  improvement to support the  growth of these
businesses. For more detailed definitions and reconciliations of Adjusted OIBDA  and Adjusted
Earnings per Share from Continuing Operations and  a discussion of why  we  believe these measures
provide relevant and useful information to our current  and  potential investors, see ‘‘Item 7.
Management’s Discussion and Analysis of Financial  Condition and Results of Operations—Non-GAAP
Measures’’ of this Annual Report.

We  are committed to delivering stockholder value. To that end,  and supported by our increased

profitability and strong cash flows, we  initiated a stockholder payout program in February 2010
consisting of a share repurchase authorization of up  to  $150.0 million and  a dividend policy  under
which  we have paid, and in the future intend to pay,  cash dividends on our  common stock. Our  first
ever quarterly cash dividend, declared  in  March 2010, was $0.0625 per share. Subsequently,  our board
of directors approved an increase in the  amount  authorized  under our share  repurchase  program of  up
to an additional $1.05 billion, bringing  the total authorization  to  $1.2 billion. As of December 31, 2012,

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we have purchased 37.7 million shares of our common stock for approximately $1.1 billion under  this
program. We have also increased our quarterly dividend on  three occasions, including  most recently in
June 2012, when we announced an 8%  increase to our regular quarterly dividend payments  through
2013. The June 2012 increase to our quarterly dividend, to $0.27 per share, represented a 332%
increase over the quarterly dividend amount declared in March 2010.

In April 2011, we announced a three-year strategic plan to increase  stockholder value. The key

components of our plan are: (i) sustaining  a leadership position  in our North American Business
segment; (ii) driving substantial improvements in our International Business  segment; and
(iii) committing to significant stockholder payouts of $2.2 billion  through 2013, with $1.2 billion  being
paid out by May 2012. We fulfilled the  commitment to return  $1.2 billion of  capital to stockholders by
May 2012. The remaining $1.0 billion of  the stockholder payout plan has  been replaced by our regular
quarterly  dividends  and  the  stockholder  distributions  and  expenditures  associated  with  our  plan  to
convert to a REIT (the ‘‘Conversion Plan’’). As part of our strategic plan, in June 2011,  we completed
the sale of our online backup and recovery,  digital  archiving  and  eDiscovery solutions businesses (the
‘‘Digital Business’’) for approximately $395.4 million  in cash. Additionally,  in connection  with our
strategic portfolio review of certain international  operations, we sold our New Zealand operations  in
October 2011, and we sold our Italian  operations in April 2012.

Potential REIT Conversion

In June 2012, we announced our intention to pursue conversion to a REIT. The plan  to  convert  to
a REIT was unanimously approved by our  board of  directors following a  thorough analysis and  careful
consideration of ways to maximize value  through  alternative financing, capital and tax strategies.
Assuming we are successful in converting,  we would  plan to elect REIT status  no sooner than our
taxable year beginning January 1, 2014. Any  REIT election made by us must be effective as of  the
beginning of a taxable year; therefore, if,  as a  calendar year taxpayer, we are  unable to convert to a
REIT by January 1, 2014, the next possible conversion  date would  be  January 1, 2015.

Our Conversion Plan currently includes  submitting requests for private letter  rulings (‘‘PLR’’) to

the U.S.  Internal Revenue Service (the  ‘‘IRS’’). Our PLR requests  have multiple components,  and the
conversion to a REIT will require favorable rulings from the  IRS on  numerous technical tax issues,
including the characterization of our  racking assets  as real estate.  We  submitted our PLR requests  to
the IRS during the third quarter of 2012, but the IRS may not provide a  favorable response to our
PLR requests until the second half of  2013 or at all.

Our ability to qualify as a REIT will depend upon  our  continuing  compliance following our
conversion to a REIT with various requirements, including requirements related to the  nature of our
assets, the sources of our income and the  distributions to our stockholders. If we fail  to  qualify as  a
REIT, we will be subject to U.S. federal income tax at  regular corporate rates. Even  if we qualify for
taxation as a REIT, we may be subject to some  federal, state, local  and foreign taxes on our  income
and property. In particular, while state income tax  regimes often parallel the U.S. federal  income  tax
regime for REITs described above, many  states do  not  completely follow U.S. federal  rules  and some
may not follow them at all.

We  believe that electing REIT status  will  maximize our enterprise value as we advance our strategy

and provide significant benefits to our stockholders. A key  component of  our overall strategic plan  is
our  capital allocation strategy to return  excess cash to our  stockholders, and  we believe  operating as a
REIT aligns well with this strategy. In  November 2012, we paid a $700.0 million special  dividend  (the
‘‘Special Dividend’’) representing the  initial distribution to satisfy the requirement that we  pay to
stockholders our accumulated earnings  and  profits  which is estimated to be approximately $1.0  billion
to $1.5 billion (the ‘‘E&P Distribution’’) in connection with our  potential conversion to a REIT. The
Special Dividend consisted of $140.0 million paid in cash  and  $560.0 million  in common stock value.

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We  issued 17.0 million new shares in  connection  with the  Special Dividend. We also  believe that
through conversion to a REIT we may  be  able  to  expand our shareholder  base  and lower our  cost of
financing through increased ownership of  currently  leased real  estate.  We  expect our long-term capital
allocation strategy as a REIT will naturally  shift toward increased use of  equity to support lower
leverage, though our leverage may increase in the short-term  to  fund  the costs to support the
Conversion Plan.

See Item 7. ‘‘Management’s Discussion and Analysis of Financial Condition and Results of
Operations—Overview’’ and ‘‘—Liquidity  and  Capital Resources’’  of  this  Annual Report for  more
information regarding our possible conversion to a REIT, including anticipated costs  associated with  the
Conversion Plan, and Item 1A. ‘‘Risk Factors—Risks Related to the Proposed REIT Conversion’’ of
this  Annual Report for a discussion of risks associated  with our conversion to a REIT, including
impediments to a conversion.

B. Description of Business.

Overview

We  provide cost-effective secure storage for  all  major media, including paper (which is the primary

form of records storage we provide), as well as secure  off-site storage  of  data  backup media. Our
related information management services can  be  broadly  divided into three major categories:  records
management services, data protection  &  recovery services,  and information destruction  services.  Media
formats can be broadly divided into physical  and electronic  records. We define  physical records  to
include paper documents, as well as all other non-electronic  media such  as microfilm and microfiche,
master audio and videotapes, film, X-rays and blueprints. Electronic records include e-mail and  various
forms of magnetic media such as computer tapes,  hard drives and optical disks.

Our records management services include: flexible retrieval access, retention management and

records management program development  and implementation based  on best  practices  to  help
customers comply  with specific regulatory requirements and policy-based  programs.  Also included
within records management services are our  Document Management Solutions (‘‘DMS’’). DMS helps
organizations gain better access to, and  ultimately control over,  their  paper  records by digitizing,
indexing and hosting them in online  archives to provide complete information lifecycle solutions.
Within the records management services  category, we have  developed  specialized  services for  vital
records and regulated industries such  as  healthcare,  energy, government and  financial  services.

Our data protection & recovery services include the secure handling and transportation  of data
backup media for fast and efficient data recovery  in the event  of a disaster, human error or virus as
well as disaster preparedness, planning  and support. Our technology-based data protection & recovery
services include online backup and recovery  solutions for  desktop and  laptop computers and remote
servers. Since our sale of the Digital  Business, we offer these technology-based services primarily
through partnerships. Additionally, we  serve as  a trusted, neutral  third  party and  offer technology
escrow services to protect and manage source code and  other proprietary information.

Our information destruction services  almost exclusively consist  of  secure shredding  services.  Secure

shredding services complete the lifecycle of a record and involve the  shredding of sensitive documents
in a way that ensures privacy and a secure chain  of  custody  for  the records. These services typically
include either the scheduled pick-up of loose office  records, which  customers accumulate  in specially
designed secure containers that we provide,  or the shredding of documents  stored in our  records
facilities upon the expiration of their  scheduled retention periods.

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Physical Records

Physical  records may be broadly divided into two  categories: active  and inactive. Active records
relate to ongoing and recently completed activities or contain  information that is frequently referenced.
Active  records are usually stored and managed on-site by their owners to ensure  ready availability.
Inactive physical records are the principal  focus of  the storage and information  management services
industry and consist of those records that are not needed  for  immediate  access but which must be
retained for legal, regulatory and compliance reasons  or for occasional  reference in support  of ongoing
business operations. A large and growing  specialty  subset  of  the physical records market is  medical
records. These are active and semi-active records that are often stored off-site with,  and serviced by, a
storage and information management  services vendor. Special regulatory requirements  often  apply to
medical records. In addition to our core records management services, we  provide consulting, facilities
management, fulfillment and other outsourcing services relating  to  storage and  information
management.

Electronic Records

Electronic records management focuses on the storage of,  and  related services for, computer

media that is either a backup copy of recently  processed data or  archival in  nature. We believe the
issues encountered by customers trying to manage their electronic records  are similar to the  ones they
face in their physical records management programs and consist primarily of: (1) storage  capacity and
the preservation of data; (2) access to and control  over the data in  a secure environment; and (3) the
need to retain electronic records due  to  regulatory  requirements or for  litigation support. Customer
needs for data backup and recovery and archiving are distinctively different. Backup data exists  because
of the need of many businesses to maintain backup  copies  of their  data in order to be able to recover
the data  in the event of a system failure, casualty loss or other disaster. It is customary (and a best
practice) for data processing groups  to  rotate backup tapes to off-site locations on a regular  basis and
to require multiple copies of such information at multiple  sites. In  addition  to  the physical storage  and
rotation of backup data that we provide, we offer online backup  services through partnerships as an
alternative way for businesses to store and  access data.  Online backup  is a  Web-based service that
automatically backs up computer data from  servers or  directly  from  desktop and laptop  computers over
the Internet and stores it in secure data centers.

Growth of Market

We  believe that the volume of stored physical and electronic records will continue to increase on a
global  basis for a number of reasons,  including: (1) regulatory  requirements;  (2) concerns over possible
future litigation and the resulting increases  in volume  and holding  periods of  records; (3) the continued
proliferation of data processing technologies such as personal  computers and networks; (4) inexpensive
document producing technologies such as desktop publishing software and desktop printing; (5) the
high cost of reviewing records and deciding whether  to  retain  or destroy them; (6) the failure  of  many
entities to adopt or follow policies on  records destruction; and  (7) the need to keep backup copies of
certain records in off-site locations for business continuity purposes  in the event  of  disaster.

We  believe that the creation of paper-based  information  will be sustained, not in spite of, but

because of, ‘‘paperless’’ technologies such as  e-mail  and the  Internet. These technologies have
prompted the creation of hard copies of such electronic information and  have also  led to increased
demand for electronic records services, such as the  storage and off-site rotation of backup copies of
magnetic media. In addition, we believe  that the  proliferation  of digital information  technologies and
distributed data networks has created  a growing need for efficient, cost-effective, high quality
technology solutions for electronic data protection and the management  of electronic documents.

5

Acquisitions in a Highly Fragmented Industry

The storage and information management services industry has  long been  and remains a  highly

fragmented industry with thousands of  competitors  in North America  and around the  world. Between
1995 and 2004 there was significant acquisition activity in the  industry.  Acquisitions were  a fast and
efficient way to achieve scale, expand geographically and broaden service offerings. We believe this
acquisition activity, which is ongoing,  is due  to  the opportunities for large providers to achieve
economies of scale and meet customer  demands  for  sophisticated, technology-based solutions.
Attractive acquisition opportunities, many  of which are  small, in  North America and  internationally
continue to exist, and we may pursue  acquisition  of these  businesses where we  believe they  present  a
good opportunity to create value for our  stockholders.

Characteristics of Our Business

We  generate our revenues by renting  storage  space to a  large and  diverse customer  base  in
64.5 million square feet of real estate around the  globe  and providing to our customers core records
management, data  protection & recovery,  information destruction,  DMS services and  an expanding
menu of complementary products and services. Providing  outsourced storage is  the mainstay  of  our
customer relationships and serves as the  foundation for all our revenue  growth. Core services, which
are a vital part of a comprehensive records management program, consist primarily  of the handling  and
transportation of stored records and  information. In our secure  shredding operations, core services
consist primarily of the scheduled collection and shredding of records and documents generated  by
business operations. Additionally, core services include certain  DMS services and  recurring project
revenues. As is the case with storage rental revenue, core service  revenues  are highly  recurring in
nature. In 2012, our storage rental and  core service revenues represented approximately 89%  of  our
total consolidated revenues. In addition to our core services,  we offer a wide  array  of  complementary
products and services, including special  project  work, data  restoration projects, fulfillment services,
consulting services, technology services and product sales (including specially designed storage
containers and related supplies). Furthermore, complementary services revenue includes recycled paper
revenue. Complementary services address  specific needs of our customers and are designed to enhance
our  customers’ overall records management programs. These services  complement  our core  services;
however, they are more episodic and discretionary in  nature. Revenue generated by all of our operating
segments includes both core and complementary components.

In general, our North American Business and our International  Business segments offer  storage
and the information management services discussed below, in  their respective geographies.  The  amount
of revenues derived from our North American Business and International Business segments and other
relevant data, including financial information about geographic areas and product and service lines, for
fiscal years 2010, 2011 and 2012 are set forth  in Note  9 to Notes to Consolidated Financial Statements.

Secure Storage

We  provide cost-effective secure storage for  all  major media, including paper (which is the primary

form of records storage we provide) as well as secure  off-site vaulting of data backup  media. Renting
secure space to customers for the purpose of storing paper records  and  data backup media  is by far our
largest source of revenue. Records storage consists primarily of the archival storage of records for long
periods of time according to applicable laws,  regulations and industry best  practices. The secure off-site
storage of data backup media is a key  component of a  company’s disaster recovery  and business
continuity programs and storage rental  charges are generally  billed monthly on  a per storage unit basis.

Hard copy business records are typically stored for  long periods of time with limited activity in

cartons packed by the customer. For  some customers we store individual  files on  an open shelf basis,
and these files are typically more active.  Storage rental charges  are  generally  billed monthly  on a  per

6

storage unit basis, usually per cubic foot  of records, and include  the provision of space, racking  systems,
computerized inventory and activity tracking and physical  security.

Vital records contain critical or irreplaceable data such  as master audio and  video recordings, film

and other highly proprietary information,  such  as energy data. Vital  records may require special
facilities, either because of the data they contain or the media on which they  are recorded. Accordingly,
our  charges for providing enhanced security and special climate-controlled environments for vital
records are higher  than for typical storage  rental.

Service Offerings

Our information management services can  be  broadly divided  into  three major categories: records

management services, data protection  &  recovery services  and information destruction  services.  We
offer both physical services and technology solutions  in the records  management and data protection &
recovery categories. Currently, we offer  only physical services in  the information destruction services
category.

Records Management Services

Central to any records management  program is  the handling and transportation of stored records
and the eventual destruction of those records  upon the  expiration of their  scheduled retention periods.
This is accomplished through our extensive service  and courier operations.  Other  records management
services include our DMS services as well  as Compliant  Records  Management  and Consulting Services,
Health  Information  Storage  and  Management  Solutions,  Entertainment  Services,  Energy  Data  Services,
Discovery Services and other ancillary  services.

Service and courier operations are an  integral part of our  comprehensive records management
program for all physical media and include  adding  records to storage, temporarily removing records
from storage, refiling of removed records,  permanently withdrawing  records from storage and
destroying records. Service charges are  generally assessed for each activity on a  per  unit basis.  Courier
operations consist primarily of the pick-up and delivery  of  records upon customer  request.  Charges  for
courier services are based on urgency of  delivery, volume and location and are billed  monthly.  As of
December 31, 2012, our fleet consisted  of approximately  3,700 owned or leased  vehicles.

The growth rate of mission-critical digital information is accelerating, driven in part by the use of

the Internet as a distribution and transaction medium. The rising  cost and increasing  importance of
storing and managing digital information, coupled  with the  increasing  availability of telecommunications
bandwidth at lower costs, may create  meaningful opportunities for  us to provide  solutions  to  our
customers with respect to their digital records  storage and  management challenges. We continue to
cultivate marketing and technology partnerships to support  this anticipated growth.

The focus of our DMS business is to develop,  implement  and support comprehensive storage  and

information management solutions for  the complete lifecycle of our customers’ information. We seek to
develop solutions that solve our customers’ document management challenges by integrating  the
management of physical records, document  conversion and digital storage. Our DMS  services
complement our core service offerings  and enhance our existing customer relationships.  We
differentiate our offerings from our competitors by providing  solutions that  integrate and expand our
existing portfolio of products and services. The trend towards  increased usage of Electronic Document
Management (‘‘EDM’’) systems represents  another opportunity  for us to manage active records. Our
DMS services provide the bridge between customers’  physical documents  and their EDM solutions.

We  offer records management services that have  been tailored for  specific industries, such as
health care, or to address the needs of customers with more specific requirements based on the critical
nature of their records. For example,  medical records  tend to be more active  in nature and are typically

7

stored  on specialized open shelving systems  that provide easier access to individual files. In addition to
storing medical records, we provide health care  information  services,  which include  the handling, filing,
processing and retrieval of medical records used by hospitals, private practitioners and other medical
institutions, as well as recurring project work and ancillary  services. Recurring project work involves the
on-site removal of aged patient files and related computerized file indexing. Ancillary healthcare
information services include release of  information (medical record  copying and delivery), temporary
staffing, contract coding, facilities management and imaging.

We  offer a variety of additional services which  customers may request  or contract  for on an
individual basis. These services include  conducting records inventories, packing records into cartons or
other containers, and creating computerized indices of files and individual  documents. We also provide
services for the management of active records programs. We can provide these services, which generally
include document and file processing and storage, both off-site at our own  facilities  and by supplying
our  own personnel to perform management functions on-site  at the customer’s premises. We  also sell a
full line of specially designed corrugated cardboard  storage cartons.

Other complementary lines of business that we operate include fulfillment services and

professional consulting services. Fulfillment  services  are performed by our wholly  owned subsidiary,
Iron  Mountain Fulfillment Services, Inc. (‘‘IMFS’’). IMFS  stores  marketing literature  and other
materials for its customers and delivers  this material to sales offices, trade shows and prospective
customers’ locations based on current  and  prospective customer needs.  In  addition, IMFS assembles
custom marketing packages and orders  and manages and provides detailed reporting on customer
marketing literature inventories. A growing  element of the  content we manage  and fulfill is  stored
digitally and printed on demand by IMFS.  Digital print  allows marketing materials such as brochures,
direct mail, flyers, pamphlets and newsletters to be personalized  to  the recipient with  variable messages,
graphics and content.

We  provide professional consulting services  to  customers, enabling them  to develop and  implement

comprehensive storage and information management programs.  Our consulting business draws  on our
experience in storage solutions and information management services  to  analyze the practices  of
companies and assist them in creating more  effective programs to store records and manage
information. Our consultants work with  these customers to develop  policies  and schedules for
document retention and destruction.

We  sold our domain name management product line  in 2010 and the  Digital Business, including
our  former wholly owned subsidiaries, Mimosa Systems,  Inc. and Stratify, Inc., and our New  Zealand
operations in 2011. Also, we sold our  Italian operations  in April  2012. Consistent  with our treatment of
acquisitions, we eliminated all revenues  associated with these businesses, which have all been reflected
as discontinued operations for financial  reporting purposes,  from  the calculation of our internal  growth
rates for 2010, 2011 and 2012.

Data Protection & Recovery Services

Our data protection & recovery services are designed to comply with applicable laws and

regulations and to satisfy industry best  practices with regard to disaster recovery  and business continuity
purposes. We provide data protection & recovery services for both physical and  electronic records. We
also offer technology escrow services in  this category.

Physical  data protection & recovery services consist  of  the rotation of backup computer media as
part of corporate disaster recovery and  business continuity  plans. Computer  tapes, cartridges and  disk
packs are transported off-site by our courier operations on  a  scheduled basis  to  secure, climate-
controlled facilities, where they are available to customers 24 hours a  day,  365 days a  year, to facilitate
data recovery in the event of a disaster. Frequently, backup tapes are rotated from our facilities back to

8

our  customers’ data centers. We also manage tape library relocations  and  support disaster  recovery
testing and execution.

Online  backup is a Web-based service that automatically backs up computer data from servers or
directly from desktop or laptop computers over  the Internet and stores  it in  secure data centers.  After
the sale of the Digital Business, we continue to offer  this service  pursuant to a reseller agreement with
Autonomy Corporation plc, a corporation  formed under the laws of England and Wales (‘‘Autonomy’’).

Through our technology escrow services  business, we act as  a  trusted, neutral,  third party,
safeguarding valuable technology assets—such as  software source code, object code and  data—in
secure, access-protected escrow accounts.  Acting  in this intermediary role, we  help document and
maintain intellectual property integrity.  The result is increased control and leverage for all parties,
enabling them to protect themselves, while  maintaining  competitive  advantage.

Information Destruction Services

Our information destruction services  consist primarily of physical secure shredding operations.
Secure shredding is a natural extension  of  our  hard copy records  management services, completing the
lifecycle  of a record, and involves the  shredding of sensitive documents for customers that, in many
cases, also use our services for management  of  archival  records. These services  typically include the
scheduled pick-up of loose office records that customers accumulate in specially  designed secure
containers we provide. Complementary to our shredding operations  is the sale of the resultant waste
paper to third-party recyclers. Through  a  combination of plant-based shredding operations  and mobile
shredding units consisting of custom  built  trucks,  we are able to offer  secure shredding services  to  our
customers throughout the U.S., Canada, the United Kingdom,  Ireland, Australia and  Latin  America.

Financial Characteristics of Our Business

Our financial model is based on the  recurring nature  of our various revenue streams.  The

historical predictability of our revenues  and the  resulting Adjusted OIBDA  allow  us to operate with a
high degree of financial leverage. Our business  has the following financial characteristics:

(cid:127) Recurring Revenues. We derive a majority of our consolidated revenues from  fixed periodic,

usually monthly, storage rental fees charged  to  customers based  on the  volume of their records
stored. Once a customer places physical records in  storage  with us,  and until those records are
destroyed or permanently removed (for which  we typically  receive  a service fee), we receive
recurring payments for storage rental without incurring  additional labor or marketing  expenses
or significant capital costs. Similarly, contracts  for the  storage  of electronic backup media  involve
primarily fixed monthly rental payments. Our annual revenues from these fixed periodic storage
rental fees have grown for 24 consecutive years. For each  of  the three years  2010 through 2012,
storage rental revenues, which are stable  and  recurring, have accounted for over 55%  or more of
our  total consolidated revenues. This stable  and growing  storage rental revenue base also
provides the foundation for increases  in service revenues and Adjusted OIBDA.

(cid:127) Historically Non-Cyclical Storage Rental Business. Historically, we have not experienced  significant
reductions in our storage rental business as a result of economic downturns although, during
recent economic slowdowns, the rate at which some  customers added new cartons to their
inventory was below historical levels. However, during the  recent economic downturn, which was
more severe and lasted longer than other recent downturns, destruction rates increased as  some
customers have been more willing to  incur additional  short-term service costs in exchange for
lower storage rental costs in the long-term. In addition, we have experienced longer sales cycles
and lower incoming volumes from existing  customers, due in large part, we believe, to high
unemployment rates and generally lower  levels of business  activity. Combined, these impacts
have resulted in lower net volume growth  rates. The net  effect of these factors has been the
continued growth of our storage rental revenue base, albeit at a lower  rate. For each of the
three years 2010 through 2012, total net volume growth  has been approximately 2% on a  global
basis.

9

(cid:127) Inherent Growth from Existing Physical Records Customers. Our physical records customers have,
on average, sent us additional cartons at  a faster rate than stored cartons have been  destroyed
or permanently removed. However, during the  recent  economic downturn, the combination of
lower incoming volumes from existing customers, due in large  part, we believe,  to  high
unemployment rates and generally lower business activity, and increased destruction rates, as
described above, resulted in lower consolidated net volume growth in recent  quarters, including
negative net volume growth from existing customers at times  in certain markets. Since reaching
unusually high levels in 2009, our destruction rates have stabilized at rates closer  to  historical
norms.  After the economy has improved, we expect our  growth from  existing customers  should
improve although we cannot give any assurance as  to  how much, if any, improvement we  will
realize. We believe the continued growth of our physical  records  storage rental  revenues is the
result of a number of factors, including the trend toward  increased records retention, albeit at  a
lower rate of growth, customer satisfaction  with our services  and net price increases.

(cid:127) Diversified and Stable Customer Base. As of December 31, 2012, we had over 155,000 clients in  a

variety of industries in 35 countries around the  world. We currently provide storage and
information management services to commercial,  legal, banking, healthcare, accounting,
insurance, entertainment and government organizations,  including more  than 94%  of  the
Fortune 1000. No single customer accounted for as much as  2%  of our consolidated revenues in
any of the years ended December 31, 2010,  2011 and 2012. For each of the three years 2010
through 2012, the average annual volume reduction due to customers terminating their
relationship with us was less than 3%.

(cid:127) Capital Expenditures Related Primarily to Business Line Growth and Ongoing Operations. Our

business requires significant capital expenditures  to  support our  expected storage rental revenue
and service revenue growth and ongoing operations, new products and services  and increased
profitability. As the nature of our business has evolved over time, so has the nature  of our
capital expenditures. Every year we expend capital to support  a number of different objectives.
The majority of our capital goes to support business line growth and our ongoing operations.
Additionally, we invest capital to acquire or  construct real  estate.  We also expend capital  to
support the development and improvement of products and  services and projects designed to
increase our profitability. These expenditures are generally relatively small and discretionary in
nature. Below are  descriptions of the major types of capital expenditures we are likely to make
in a given year:

(cid:127) Capital to support business line growth—these expenditures are primarily related to capacity

expansion such as investments in new building outfitting, carton storage systems, tape
storage systems and containers, shredding plants and bins and  technology service storage
and processing capacity.

(cid:127) Capital to acquire/construct real estate—these expenditures are directly related to the

acquisition of real estate, either through the purchase or construction of a new  facility or
the buyout of an existing lease.

(cid:127) Capital to support ongoing business operations—these expenditures are primarily related to

major repairs and/or the replacement of assets,  such as  facilities, warehouse equipment and
computers. This category also includes operational  support initiatives such as sales and
marketing and information technology projects to support  infrastructure requirements.

(cid:127) Capital for new product development—these expenditures are directly related to the

development of new products or services  in support of our integrated value proposition.

(cid:127) Capital for product improvement—these expenditures are primarily related  to  product and

service enhancements that support our  leadership  position in the industry. Spending in this
area includes items such as increased feature functionality,  security upgrades or  system
enhancements.

10

(cid:127) Capital to support operational efficiencies—these expenditures are primarily related to driving
increased profitability through cost savings and operating  efficiencies and include items such
as facility consolidations and systems  to  support operating process improvements. 

Following is a table presenting our capital expenditures for 2010, 2011 and 2012 organized by the

nature of the spending as described above:

Nature of Capital Spend (dollars in millions)

Year Ended December 31,

2010(1)(2)

2011(1)(2)

2012(1)(2)

Business Line Growth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Business Operations(3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product Improvement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operational Efficiencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Capital
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less: Real Estate and REIT Capital Expenditures . . . . . . . . . . . . . . .

Total  Capital, Net of Real Estate and  REIT Capital  Expenditures . . . .

$116
14
65
10
31
8

$244
(14)

$230

$ 81
20
84
2
14
18

$218
(20)

$198

$ 61
54
75
4
12
42

$248
(66)

$182

We  believe that capital expenditures, net  of  real estate and capital expenditures that are part of

our  REIT Costs, incurred as a percent  of revenues is  a meaningful  metric for investors because it
indicates the efficiency with which we  are  investing in the  growth and  operational efficiency of our
business. For the years 2010 through  2012, our total capital  expenditures, net  of  real estate and capital
expenditures that are part of our REIT Costs,  incurred  as a percent of revenues were approximately
8%, 7% and 6%, respectively. This decrease since  2010 is  due primarily to our disciplined approach to
capital management, a shift toward less capital intensive  service revenues and moderating growth  rates
in our physical storage rental business.

Following is a table presenting our capital expenditures as a percent  of total revenues  for 2010,

2011 and 2012 organized by the nature  of the spending as described above:

Nature of Capital Spend

Year Ended December 31,

2010(1)(2)

2011(1)(2)

2012(1)(2)

Business Line Growth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Business Operations(3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product Improvement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operational Efficiencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.0%
0.5%
2.2%
0.3%
1.1%
0.3%

2.7%
0.7%
2.8%
0.1%
0.5%
0.6%

2.0%
1.8%
2.5%
0.1%
0.4%
1.4%

Total Capital
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less: Real Estate and REIT Capital Expenditures . . . . . . . . . . . . . . .

8.4%
8.3%
7.2%
(0.5)% (0.7)% (2.2)%

Total  Capital, Net of Real Estate and  REIT Capital  Expenditures . . . .

7.9%

6.6%

6.1%

(1) Represents capital expenditures  on an accrual  basis and  may differ from  amounts  presented  on the

cash basis in the Consolidated Statement of Cash Flows.

(2) Columns may not foot due to rounding.

(3) Capital expended in support of ongoing business  operations includes amounts previously referred

to as maintenance capital expenditures. This category includes capital expended on  operational
support initiatives such as sales and marketing  and  information technology projects to support
infrastructure requirements.

11

Growth Strategy

We  offer our customers an integrated  value proposition by providing them with secure storage  and

comprehensive information management services, including  records management  services,  data
protection & recovery services and information destruction services. We have the expertise and
experience to address complex storage  and  information management challenges such as rising storage
rental costs and increased litigation,  regulatory  compliance and  disaster recovery  requirements. We
expect to maintain a leadership position in the storage and information management services  industry
around the world by enabling customers  to store, protect and better  use their information—regardless
of its format, location or lifecycle stage—so they can optimize their business and  ensure proper
recovery, compliance and discovery.

Our objectives are to continue to capitalize on  our expertise in  the storage and  information

management industry and to make additional fold-in acquisitions in more  developed  markets  and
acquisitions and investments to establish  an  industry-leading presence  in selected emerging  markets.
Our near-term growth objectives include a set of specific initiatives: (1) increasing our incoming storage
volumes with a targeted, low risk approach to improving  our sales effectiveness, thereby increasing
revenues from our existing customers  and  gaining new  customers; (2)  driving  higher volume growth in
our  international businesses as we expand  our platform for selling  storage, core services and new
services in higher growth markets; and  (3) continuing to add new rental streams and ancillary  services
to our portfolio to support our long-term growth objectives  and drive solid returns  on invested capital.
Our overall growth strategy will focus  on growing our business organically, making strategic customer
acquisitions and pursuing acquisitions of storage and information  management businesses.

Introduction of New Products and Services

We  continue to expand our portfolio  of  products and services. Adding new products and services

allows us to strengthen our existing customer relationships  and attract new  customers in previously
untapped markets.

Growth from Existing Customers

Our existing customers’ storage of physical records contributes to the growth  of  storage rental and

certain records management services revenues  because, on average, our  existing customers  generate
additional cartons at a faster rate than old cartons are destroyed or permanently removed.  However,
during the recent economic downturn,  the combination  of lower  incoming volumes  from existing
customers, due in large part, we believe, to high unemployment  rates and generally lower business
activity, and increased destruction rates,  resulted in  lower consolidated net volume growth in  recent
quarters, including negative net volume  growth from  existing customers  at times in  certain  markets.
Since reaching unusually high levels in  2009,  our  destruction  rates have stabilized at rates closer to
historical norms. After the economy has  improved, we expect our  growth from existing customers
should improve although we cannot give  any assurance as to how much, if any, improvement  we will
realize. In order to maximize growth opportunities from  existing customers, we  seek  to  maintain  high
levels of customer retention by providing  premium  customer  service through  our  local account
management staff.

Our sales coverage model is designed  to identify and capitalize on  incremental  revenue

opportunities by strategically allocating  our sales resources  to  our customer base and selling  additional
storage, information management services and products in new and existing markets within  our  existing
customer  relationships.  These  services  and  products  include  special  project  work,  data  restoration
projects, fulfillment services, consulting services, technology  services and product sales  (including
specially designed storage containers and  related supplies).

12

Expanding New and Existing Customer Relationships

Our sales forces are dedicated to three primary objectives: (1) establishing new customer account
relationships; (2) generating additional  revenue by expanding existing  customer relationships globally;
and (3)  expanding new and existing customer relationships by effectively selling  a wide array of
complementary services and products. In  order to accomplish these objectives,  our  sales forces draw on
our  U.S. and international marketing organizations and senior management.

Growth through Acquisitions

The goal of our current acquisition program is to supplement internal growth by continuing to

expand our presence in targeted emerging markets, continuing to make fold-in acquisitions in North
America and more developed international markets and expanding our rental  streams, new service
capabilities and industry-specific services. We have a successful  record of  acquiring and integrating
storage and information management  services companies.

Acquisitions in the North American Business  Segment

We  have acquired, and we continue to seek to acquire, storage and information  management
services businesses in the U.S. and Canada. Given the relatively  small size  of most acquisition targets in
our  core physical businesses in North  America,  where we believe they present a good opportunity to
create value for our stockholders, future  acquisitions  are expected  to  be  less significant to our overall
North American Business segment revenue  growth than in the  past.

Acquisitions in the International Business Segment

We  expect to continue to make acquisitions and investments in storage and information
management services businesses in targeted markets  outside North America, particularly emerging
markets. We have acquired and invested  in, and seek to acquire and invest  in, storage and information
management services companies in certain countries,  and, more specifically,  certain  markets  within such
countries, where we believe there is potential for significant  growth. Future acquisitions and
investments will focus primarily on expanding  priority markets  in Continental Europe, Latin America
and Asia Pacific, with continued leverage of our  successful joint venture model.

The experience, depth and strength of local management  are particularly  important  in our

international expansion and acquisition  strategy. Since beginning our international expansion program
in January 1999, we have, directly and through joint ventures, expanded  our operations into more  than
30 countries in Europe, Latin America  and  Asia Pacific. These transactions have taken, and may
continue to take, the form of acquisitions of an  entire business or controlling or  minority investments
with a long-term goal of full ownership. We believe  a joint venture strategy,  rather than  an outright
acquisition, may, in certain markets,  better  position us to expand the  existing business. The local
partners benefit from our expertise in the  storage and information  management services industry, our
multinational customer relationships, our access  to  capital and our  technology, while  we benefit  from
our  local partners’ knowledge of the  market, relationships with local customers and  their  presence in
the community. In addition to the criteria we use to evaluate North American acquisition candidates,
when looking at an international investment or  acquisition,  we  also  evaluate  risks uniquely associated
with an international investment, including those  risks described  below.

Our long-term goal is to acquire full  ownership of  each business  in which  we make a joint venture

investment. Since 2008, we have acquired the remaining minority equity ownership in  our Greece
(2010), China (2010), Hong Kong (2010) and Singapore  (2010) operations and increased our equity
ownership interest in our Switzerland (2012) and Turkey (2012) operations.  In  2010, to better align our
operations with our long-term international  growth objectives,  we sold our equity ownership interest in
Indonesia and Sri Lanka. We now own more than 97% of our international  operations,  measured as a
percentage of consolidated revenues.  In  connection  with the  strategic review  of certain of our

13

international businesses, we sold our  New Zealand  operations in October 2011 and our Italian
operations in April 2012.

Our international investments are subject to risks and uncertainties relating to the  indigenous

political, social, regulatory, tax and economic  structures  of  other  countries, as  well as fluctuations  in
currency valuation, exchange controls, expropriation  and  governmental policies limiting returns to
foreign investors.

The amount of our revenues derived from international operations and other relevant  financial
data for fiscal years 2010, 2011 and 2012  are set forth  in Note  9 to Notes to Consolidated Financial
Statements. For the years ended December 31,  2010, 2011 and 2012, we derived  approximately  32%,
34% and 35%, respectively, of our total  revenues from outside of the U.S. As of December  31, 2010,
2011 and 2012, we had long-lived assets  of  approximately  36%,  36% and 37%, respectively, outside of
the U.S.

Competition

We  are a global leader in the physical  storage and information  management services industry with
operations in 35 countries. We compete with our current and  potential customers’ internal storage  and
information management services capabilities. We can provide no assurance  that  these organizations
will begin or continue to use an outside company such as Iron Mountain for  their future storage and
information management services.

We  also compete with numerous storage and information management  services  providers  in every
geographic area where we operate. The physical storage and  information management services industry
is highly  competitive and includes thousands of competitors in North America and around the  world.
We  believe that competition for customers is based  on price,  reputation for reliability, quality  and
security of storage, quality of service and scope and scale of technology and that we generally compete
effectively in each of these areas.

Alternative Technologies

We  derive most of our revenues from rental  fees  for the storage of paper  documents and records
management services. This storage requires  significant physical space.  Alternative storage technologies
exist, many of which require significantly  less space than paper documents.  These technologies include
computer media, microform, CD-ROM and optical disk. To date,  none of these technologies has
replaced paper documents as the primary  means for  storing information. However, we  can provide no
assurance that our customers will continue to store  most of  their  records as paper  documents. We
continue to provide additional services  such  as online backup, primarily through partnerships, designed
to address our customers’ need for efficient, cost-effective, high quality solutions for  electronic records
and storage and information management.

Employees

As of December 31, 2012, we employed over 8,500 employees in the  U.S. and over 9,000

employees outside of the U.S. At December 31, 2012,  an aggregate of 445 employees were represented
by unions in California, Georgia and  three  provinces  in Canada.

All non-union employees are generally eligible to participate  in our benefit  programs,  which
include medical, dental, life, short and long-term disability, retirement/401(k) and accidental death and
dismemberment plans. Unionized employees receive these types of benefits through their unions.  In
addition to base compensation and other usual benefits,  all full-time employees  participate in some
form of incentive-based compensation program that  provides payments based on revenues,  profits,
collections or attainment of specified  objectives for the unit in which they  work. Management believes

14

that we have good relationships with our  employees and unions. All union employees are currently
under renewed labor agreements or operating  under an  extension agreement.

Insurance

For strategic risk transfer purposes, we  maintain  a comprehensive  insurance program with  insurers
that we believe to be reputable and that  have adequate capitalization  in amounts that we  believe to be
appropriate. Property insurance is purchased  on a  comprehensive basis, including flood  and earthquake
(including excess coverage), subject to  certain  policy conditions, sublimits and deductibles. Property is
insured  based upon the replacement  cost  of real  and  personal property, including  leasehold
improvements, business income loss and  extra  expense. Other types of insurance that we carry, which
are also subject to certain policy conditions, sublimits and deductibles,  include: medical, workers’
compensation, general liability, umbrella, automobile,  professional, warehouse  legal liability and
directors’ and officers’ liability policies.

Our customer contracts usually contain provisions  limiting our liability with respect  to  loss or
destruction of, or damage to, records  or  information stored with  us. Our liability  under physical storage
contracts is often limited to a nominal fixed amount per item or unit of storage, such  as per cubic foot.
Our liability under our DMS services  and  other service contracts is  often  limited to a percentage  of
annual revenue under the contract. We cannot provide  assurance that  where we have limitation  of
liability provisions that they will be enforceable  in all instances or would  otherwise protect  us  from
liability. Also, some of our contracts  with  large volume  accounts and some of  the contracts  assumed in
our  acquisitions contain no such limits or  contain higher  limits.  In addition  to  provisions limiting  our
liability, our standard storage rental and  service  contracts include a schedule setting  forth  the majority
of the customer-specific terms, including  storage rental and service pricing  and service delivery terms.
Our customers may dispute the interpretation of various  provisions in their contracts.  While  we have
had relatively few disputes with our customers with regard to the terms of their customer  contracts, and
most disputes to date have not been  material, we  can give  no assurance that we  will  not  have material
disputes in the future.

Environmental Matters

Some of  our current and formerly owned or  leased properties  were  previously  used  by  entities
other than us for industrial or other  purposes that involved the use, storage,  generation and/or  disposal
of hazardous substances and wastes, including petroleum products. In  some instances this prior use
involved the operation of underground  storage tanks or the  presence of asbestos-containing materials.
Although we have from time to time conducted limited environmental investigations and remedial
activities at some of our former and current  facilities,  we have not undertaken an in-depth
environmental review of all of our properties. We therefore may be potentially liable  for environmental
costs and may be unable to sell, rent,  mortgage or use  contaminated  real estate owned  or leased  by  us.
Under various federal, state and local environmental laws, we may be liable for  environmental
compliance and remediation costs to  address  contamination, if any, located at  owned and  leased
properties as well as damages arising from such  contamination, whether or  not  we know of, or  were
responsible for, the contamination, or the  contamination occurred  while we  owned or leased the
property. Environmental conditions for  which  we might  be  liable may also exist at properties that we
may acquire in the future. In addition, future regulatory action and environmental  laws  may impose
costs for environmental compliance that do not exist today.

We  transfer a portion of our risk of financial loss due to currently  undetected environmental
matters by purchasing an environmental impairment liability insurance  policy,  which covers all owned
and leased locations. Coverage is provided for both liability and  remediation costs.

15

Internet Website

Our Internet address is  www.ironmountain.com. Under the ‘‘For Investors’’ section on our Internet

website, we make available through a  hyperlink to a third party website, free of charge, our Annual
Reports on Form 10-K, our Quarterly  Reports on  Form 10-Q, our Current Reports on Form  8-K and
amendments to those reports filed or furnished pursuant to Section 13(a) or  15(d) of the Securities
Exchange Act of 1934 (the ‘‘Exchange Act’’)  as soon as reasonably  practicable  after such forms are
filed with or furnished to the SEC. We are not  including the  information  contained on or  available
through our website as a part of, or  incorporating such  information by  reference into, this Annual
Report on Form 10-K. Copies of our corporate  governance guidelines, code  of  ethics and the charters
of our audit, compensation, and nominating and  governance committees are available on  the ‘‘For
Investors’’ section of our website,  www.ironmountain.com, under  the heading ‘‘Corporate Governance.’’

Item 1A. Risk Factors.

Our businesses face many risks. If any of  the events or  circumstances described in the following
risks actually occur, our businesses, financial  condition  or results of operations  could  suffer, and  the
trading price of our debt or equity securities could decline. Our current and potential investors should
consider the following risks and the information contained  under the heading ‘‘Cautionary Note
Regarding Forward-Looking Statements’’  before  deciding to invest in  our securities.

Risks Related to the Proposed REIT  Conversion

Although following our strategic review  process we have chosen to pursue conversion to a REIT, we may not
be successful in converting to a REIT  effective January 1, 2014, or  at  all.

As previously announced, in June 2011 we formed  the Special Committee to evaluate,  among

other things, ways to maximize stockholder value through alternative financing, capital, and tax
strategies, including evaluating a potential  conversion to a  REIT (the ‘‘Conversion  Plan’’). In June
2012, our board of directors unanimously approved  the Conversion Plan. There are significant
implementation and operational complexities to address in connection with converting to a REIT,
including obtaining a favorable PLR  from the IRS, completing internal reorganizations,  modifying
accounting, information technology and  real estate systems, receiving stockholder approvals, refinancing
our  revolving credit and term loan facilities and  making required  stockholder payouts. Further, changes
in legislation or the federal tax rules could adversely impact  our ability to convert to a REIT and/or the
attractiveness of converting to a REIT.  Similarly,  even if we are able to satisfy the existing  REIT
requirements, the tax laws, regulations  and interpretations governing REITs may change at any time  in
ways that could be disadvantageous to  us.

Additionally, several conditions must  be  met in order to complete  the conversion to a REIT, and
the timing and outcome of many of these  conditions are  beyond our control.  For example, we  cannot
provide assurance that the IRS will ultimately provide us with a favorable PLR or that any favorable
PLR will be received in a timely manner  for us to convert successfully to  a REIT as of January 1,  2014.
Even if the transactions necessary to implement REIT  conversion are effected, our board of directors
may decide not to elect REIT status,  or  to delay such  election, if it determines in its sole discretion
that it is not in the best interests of our stockholders. We  can provide no assurance if or  when
conversion to a REIT will be successful. Furthermore, if  we do convert, the effective date of  the REIT
conversion could be delayed beyond January 1, 2014,  in which event we could  not  elect  REIT status
until the taxable year beginning January 1, 2015, at  the earliest.

16

We may not qualify or remain qualified  as  a REIT, and/or may not realize the  anticipated  benefits to
stockholders, including the achievement  of tax savings  for us, increases in income distributable to
stockholders, the potential to lower our cost of  financing through increased ownership of currently leased
real  estate and the expansion of our stockholder  base.

If we  convert to a REIT, we plan to operate in  a manner consistent with REIT qualification rules;

however, we cannot provide assurance  that we will, in fact, qualify  as a  REIT  or remain  so qualified.
REIT qualification involves the application  of highly technical and complex  provisions of the  U.S.
Internal Revenue Code of 1986, as amended (the ‘‘Code’’), to our operations as well as various  factual
determinations concerning matters and circumstances not entirely within  our control.  There are limited
judicial or administrative interpretations  of these  provisions.

Even if we are successful converting to a REIT  and electing REIT status,  we cannot provide
assurance that our stockholders will experience benefits  attributable  to  our  qualification and  taxation as
a REIT, including our ability to (1) reduce our corporate level federal tax through  distributions to
stockholders, (2) lower our cost of financing or (3) expand  our stockholder  base.  The  realization of the
anticipated benefits to stockholders will depend on numerous  factors, many  of which are  outside our
control, including interest rates. In addition, future distributions  to  stockholders will depend on our
cash flows, as well  as the impact of alternative, more attractive investments as  compared to dividends.
Further, changes in legislation or the  federal tax rules could adversely impact the  benefits of being a
REIT.

Complying with REIT qualification requirements may limit our flexibility or cause us to forego otherwise
attractive opportunities.

To qualify as a REIT for federal income tax purposes, and  to  remain so qualified, we must
continually satisfy tests concerning, among other things, the  sources of  our  income,  the nature and
diversification of our assets, the amounts  we distribute to our stockholders and  the ownership of our
common stock. For example, under the Code,  no more than 25% of  the value  of the assets  of  a REIT
may be represented by securities of one or more U.S. taxable REIT subsidiaries  (‘‘TRS’’) and other
nonqualifying assets. This limitation may affect  our  ability to make  large investments in  other
non-REIT qualifying operations or assets. As such, compliance with  REIT tests may hinder our ability
to make certain attractive investments, including the  purchase  of  significant  nonqualifying  assets and
the material expansion of non-real estate  activities.

There  are uncertainties relating to our  estimate  of  our E&P Distribution, as well as the timing of such E&P
Distribution and the percentage of common stock and cash we may distribute.

We  have provided an estimated range of the E&P  Distribution.  We are in the process of
conducting a study of our pre-REIT  accumulated earnings  and profits  as of the  close of our 2011
taxable year using our historic tax returns and other available information. This is a  very involved  and
complex study that is not yet complete, and  the actual  result of the  study relating  to  our pre-REIT
accumulated earnings and profits as of the close of our 2011  taxable year  may be materially different
from our current estimates. In addition, the estimated range  of  our E&P  Distribution is based on  our
projected taxable income for our 2012 and  2013 taxable years  and our current  business  plans and
performance, but our actual earnings and profits (and the actual  amount  of the E&P Distribution) will
vary depending on, among other items, the timing  of certain transactions,  our actual taxable income
and performance for 2012 and 2013 and possible changes in legislation or tax rules and IRS revenue
procedures relating to distributions of earnings  and profits. For these reasons  and others,  our actual
E&P Distribution may be materially different from  our  estimated  range.

In the fourth quarter of 2012, we paid to our stockholders a Special  Dividend of $700  million,
which  represented the initial portion of the expected  E&P  Distribution. We expect  the balance of the

17

E&P Distribution will be paid in 2014,  but the  timing of the planned  payment of  the remaining  E&P
Distribution, which may or may not occur, may be affected by potential  tax  law  changes, the completion
of various phases of the REIT Conversion Plan and other factors beyond  our  control.  The Special
Dividend was paid in the aggregate of  20% in cash and 80% in  shares  of  our common  stock. We may
decide, based on our cash flows and strategic  plans, IRS  revenue procedures relating to distributions of
earnings and profits, leverage and other factors, to pay the  remaining  portion of the E&P Distribution
entirely in cash or a different mix of  cash and common stock.

We may be required to borrow funds and/or raise  equity  to satisfy our  E&P Distribution  and other
conversion costs.

Depending on the ultimate size and timing of  the stockholder  distributions and the cash outlays
associated with our conversion to a REIT, we  may  raise debt and/or  issue equity  in the near-term to
fund these disbursements, even if the  then-prevailing market conditions are  not  favorable for these
borrowings or offerings. Whether we issue equity,  at what  price and  the amount and other terms  of  any
such issuances will depend on many  factors, including alternative sources  of capital, our then-existing
leverage, our need for additional capital,  market conditions and other factors beyond our control. If  we
raise additional funds through the issuance  of equity securities  or debt convertible into equity  securities,
the percentage of stock ownership by  our  existing stockholders  may  be  reduced.  In addition, new equity
securities or convertible debt securities  could have rights, preferences, and privileges senior to those of
our  current stockholders, which could  substantially decrease the value of our securities owned by them.
Depending on the share price we are able to obtain, we may have to sell  a significant number  of shares
in order to raise the capital we deem  necessary to execute  our long-term  strategy, and our stockholders
may experience dilution in the value of  their  shares as  a result. Furthermore, satisfying our E&P
Distribution and other conversion costs  may  increase the  financing we need  to  fund  capital
expenditures, future growth and expansion initiatives. As  a result, our indebtedness could increase. See
‘‘Risks Relating to Our Indebtedness’’  for further information regarding our  substantial indebtedness.

There  are uncertainties relating to the costs associated with implementing the Conversion  Plan.

We  have provided an estimated range of our tax and other  costs  to  convert to a  REIT, including

estimated tax liabilities associated with a  change in our method of depreciating  and amortizing various
assets and annual compliance costs. Our estimate of these taxes  and other costs, however, may  not  be
accurate, and such costs may in actuality  be  materially different from our estimates due to
unanticipated outcomes in the PLR, changes in our business support functions and  support costs,  the
unsuccessful execution of internal planning, including restructurings and  cost reduction  initiatives,  or
other factors.

We have no experience operating as a REIT,  which  may adversely affect our  business, financial condition
and results of operations if we successfully  convert  to a REIT.

We  have no experience operating as  a REIT  and  our senior  management has no experience
operating a REIT. Our pre-REIT operating experience may not  be  sufficient to prepare  us to operate
successfully as a REIT. Our inability  to operate  successfully as  a REIT,  including  the failure to maintain
REIT status, could adversely affect our business, financial condition and results of operations.

Operational Risks

Our customers may shift from paper storage to alternative technologies that require less physical  space.

We  derive most of our revenues from the storage  of  paper documents and storage related services.

This storage requires significant physical space, which  we provide through our owned and leased
facilities. Alternative storage technologies  exist, many of  which require significantly less space than

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paper documents. These technologies include computer media,  microform, CD-ROM and  optical disk.
U.S. federal government initiatives have  resulted in many health care  providers  adopting  programs to
evolve to greater use of electronic medical records.  In  addition,  as alternative technologies  are adopted,
storage related services may decline as the  physical records we store become less active and more
archived. We can provide no assurance  that our customers will  continue to store  most of their records
in paper documents format. The adoption of alternative technologies may also result in decreased
demand for services related to the paper documents we store.  A significant shift by our customers to
storage of data through non-paper based  technologies, whether now existing or developed in  the future,
could adversely affect our businesses.

Governmental and customer focus on data  security could  increase our  costs of operations. We  may not be
able to fully offset these costs through increases in our rates. In  addition,  incidents in which we fail to
protect our customers’ information against security breaches could  result  in monetary  damages against us
and could otherwise damage our reputation,  harm our businesses and adversely  impact our  results of
operations.

In reaction to publicized incidents in  which electronically stored information has been lost, illegally

accessed or stolen, almost all U.S. states have adopted breach of data security  statutes or  regulations
that require notification to consumers  if  the security  of their  personal information, such as social
security numbers, is breached. In addition, certain federal laws and regulations  affecting financial
institutions, health care providers and  plans  and  others impose  requirements  regarding the privacy and
security of information maintained by  those institutions  as well as  notification to persons  whose
personal information is accessed by an  unauthorized  third  party. Some of these laws and  regulations
provide for civil fines in certain circumstances and require the  adoption and  maintenance of privacy
and information security programs; our failure  to  be  in compliance  with any such  programs may
adversely affect our business. One U.S. state  has adopted regulations requiring every company  that
maintains or stores personal information  to  adopt  a comprehensive  written  information security
program. In some instances European  data  protection authorities  have issued large fines as a  result of
data security breaches.

Continued governmental focus on data security  may lead to additional legislative  action. For
example, in the past the U.S. Congress has  considered legislation that would expand the federal data
breach notification requirement beyond  the financial  and medical fields. In addition, the European
Commission has proposed a new regulation  and  directive that  will, if adopted, supersede  Directive
95/46/EC, which has governed the processing  of  personal data since 1995.  It is anticipated that the new
proposal will significantly alter the security and privacy obligations of entities,  such as  Iron Mountain,
that process data of citizens of members  of  the European Union. The  continued  emphasis  on
information security may lead customers  to request that we take additional  measures to enhance
security and assume higher liability under  our contracts. We  have experienced incidents  in which
customers’ backup tapes or other records  have been lost, and we have been  informed by customers that
some of the incidents involved the loss  of  personal information, resulting in  monetary  costs to those
customers for which we have provided  reimbursement. As a result of legislative  initiatives and  client
demands, we may have to modify our  operations with the goal  of further  improving  data  security. Any
such modifications may result in increased expenses and  operating complexity,  and we may be unable
to increase the rates we charge for our  services sufficiently to offset any increased expenses.

In addition to increases in the costs of  operations  or potential liability that may result from a
heightened focus on data security, our  reputation may  be  damaged  by any compromise of security,
accidental loss or theft of customer data in  our  possession.  We believe that establishing  and maintaining
a good reputation is critical to attracting and retaining  customers. If our  reputation is  damaged, we
may become less competitive, which could negatively  impact  our businesses, financial condition or
results of operations.

19

Our customer contracts may not always limit our liability  and may  sometimes contain  terms that could lead
to disputes in contract interpretation.

Our customer contracts usually contain provisions  limiting our liability with respect  to  loss or
destruction of, or damage to, records  or  information stored with  us. Our liability  under physical storage
contracts is often limited to a nominal fixed amount per item or unit of storage, such  as per cubic foot
and our liability under our DMS services  and other service contracts is  often  limited  to  a percentage  of
annual revenue under the contract; however, some  of  our contracts with large volume accounts and
some of the contracts assumed in our  acquisitions contain no  such limits or  contain higher limits.  We
cannot provide assurance that where  we have limitation of liability provisions they will be enforceable
in all instances or, if enforceable, that they  would otherwise protect  us from liability. In addition to
provisions limiting our liability, our standard  storage rental and  service contracts include a  schedule
setting forth the majority of the customer-specific  terms, including storage rental  and service pricing
and service delivery terms. Our customers may dispute the interpretation  of  various provisions in their
contracts. While we have had relatively few  disputes with our customers with regard to the terms  of
their customer contracts, and most disputes to date have not been material, we  can give  no assurance
that we will not have material disputes  in  the future.

As stored records become less active our core service revenue growth may decline.

Our core service revenue growth is being negatively impacted by  declining activity  rates  as stored

records are becoming less active. The  amount of information available to customers through the
internet or their own information systems  has been  steadily  increasing  in recent  years.  As a  result, while
customers continue to store their records  with us, they are less likely than they have been  in the past to
retrieve records for research purposes thereby  reducing  their core service activity levels.

We face competition for customers.

We  compete with multiple storage and information management services providers in all
geographic areas where we operate; our current or potential customers may  choose  to  use those
competitors instead of us. We also compete,  in some  of  our  business  lines, with our current and
potential customers’ internal storage and information management services capabilities. These
organizations may not begin or continue to use a third party, such as Iron Mountain,  for their future
storage and information management  services needs.

Failure to comply with certain regulatory and contractual  requirements  under  our U.S. Government
contracts could adversely affect our revenues, operating results and financial  position.

Selling our services to the U.S. Government  subjects us to certain regulatory and contractual
requirements. Failure to comply with  these requirements could subject us  to  investigations, price
reductions, up to treble damages, and  civil penalties. Noncompliance with  certain  regulatory and
contractual requirements could also result in us being suspended or barred  from future U.S.
Government contracting. Any of these outcomes  could  have a material  adverse effect  on our revenues,
operating results and financial position.

We may be subject to certain costs and potential liabilities associated  with the  real estate required  for our
business.

Because our business is heavily dependent on real estate,  we face special  risks attributable  to  the

real estate we own or lease. Such risks include:

(cid:127) variable occupancy costs and difficulty  locating suitable sites due to fluctuations  in real estate

markets;

20

(cid:127) uninsured losses or damage to our  storage facilities due  to  an  inability to obtain full coverage on
a cost-effective basis for some casualties, such as earthquakes, or any  coverage for  certain losses,
such as losses from riots or terrorist activities;

(cid:127) inability to use our real estate holdings effectively  and costs associated with  vacating or
consolidating facilities if the demand for physical  storage  were  to  diminish because our
customers choose other storage technologies or  because competitors attract  our  customers; and

(cid:127) liability under environmental laws  for  the costs of  investigation and  cleanup of contaminated real

estate owned or leased by us, whether or  not (i)  we know  of,  or  were responsible for,  the
contamination, or (ii) the contamination occurred while  we  owned or leased the property.

Some of  our current and formerly owned or  leased properties  were  previously  used  by  entities
other than us for industrial or other  purposes that involved the use, storage,  generation and/or  disposal
of hazardous substances and wastes, including petroleum products. In  some instances this prior use
involved the operation of underground  storage tanks or the  presence of asbestos-containing materials.
Although we have from time to time conducted limited environmental investigations and remedial
activities at some of our former and current  facilities,  we have not undertaken an in-depth
environmental review of all of our properties. We therefore may be potentially liable  for environmental
costs like those discussed above and may  be unable  to  sell, rent, mortgage  or use  contaminated  real
estate owned or leased by us. Environmental conditions for which we might be liable  may also exist at
properties that we may acquire in the  future. In  addition,  future regulatory action and environmental
laws may impose costs for environmental compliance  that  do not exist today.

International operations may pose unique risks.

As of December 31, 2012, we provided services in more than 30 countries outside the U.S. As part

of our growth strategy, we expect to continue to acquire or  invest  in storage and information
management services businesses in select foreign  markets.  International operations  are subject to
numerous risks, including:

(cid:127) the impact of foreign government regulations and  U.S. regulations that apply to us wherever we

operate;

(cid:127) the volatility of certain foreign economies  in which  we operate;

(cid:127) political uncertainties;

(cid:127) unforeseen liabilities, particularly within acquired  businesses;

(cid:127) the risk that the business partners upon whom  we depend for technical assistance  or

management and acquisition expertise outside of the  U.S. will not perform as  expected;

(cid:127) differences in business practices; and

(cid:127) foreign currency fluctuations.

In particular, our net income can be  significantly  affected by fluctuations in currencies associated

with certain intercompany balances of  our foreign subsidiaries owed to us and between our foreign
subsidiaries.

Changing fire and safety standards may  result  in significant expense in certain jurisdictions.

As of December 31, 2012, we operated 938 records management and off-site  data  protection
facilities worldwide, including 569 in  the  United States alone. Many of these facilities were built and
outfitted by third parties and added to  Iron  Mountain’s real estate  portfolio as part of acquisitions.
Some of these facilities contain fire suppression and  safety features that are different from our current

21

specifications and current standards for new facilities, although we believe all of our facilities were
constructed in compliance with laws  and  regulations in  effect at the time  of  their  construction or
outfitting. Where we believe the fire suppression and  safety features of a  facility require improvement,
we will develop and implement a plan to remediate  the issue. In some instances  local authorities having
jurisdiction may take the position that  our fire suppression and safety  features in a particular facility
are insufficient and require additional  measures which may involve considerable expense to Iron
Mountain. If additional fire safety and  suppression measures beyond  our current operating plan were
required at a large number of our facilities, the expense  required for compliance  could  negatively
impact our business, financial condition  or results  of  operations.

Unexpected events could disrupt our operations and  adversely affect our results of operations.

Unexpected events, including fires or explosions  at our facilities, natural disasters such as

hurricanes and earthquakes, war or terrorist activities, unplanned power outages, supply disruptions and
failure of equipment or systems, could adversely  affect our results  of operations. These  events could
result in customer service disruption, physical damage  to  one or more key  operating facilities, the
temporary closure of one or more key  operating facilities or the  temporary disruption of information
systems, each of which could negatively  impact  our results of operations.

Fluctuations in commodity prices may  affect  our  operating revenues and results of operations.

Our operating revenues and results of operations are impacted by significant changes in
commodity prices. In particular, our  secure shredding operations  generate revenue from the sale of
shredded paper to recyclers. We generate additional revenue through a customer surcharge  when the
price of diesel fuel rises above certain  predetermined  rates. As a result, significant declines  in paper
and diesel fuel prices may negatively  impact our revenues and results of operations, and increases  in
other commodity prices, including steel,  may negatively impact our  results of  operations.

Attacks on our internal information technology systems could damage our  reputation, harm our  businesses
and adversely impact our results of operations.

Our reputation for providing secure  information  storage  to customers is critical to the success  of

our  business. We have previously faced attempts  by  unauthorized users to  gain access  to  our
information technology systems and expect to continue  to  face such attempts. Although we seek to
prevent, detect and investigate these security incidents and have taken steps to prevent such security
breaches, there can be no assurance  that attacks  by  unauthorized users will not be attempted in  the
future or that our security measures  will  be effective.  A successful  breach  of  the security of  our
information technology systems could  lead to theft or misuse of our  customers’ proprietary or
confidential information and result in third party claims against  us and reputational harm. If our
reputation is damaged, we may become  less competitive, which could negatively impact our businesses,
financial condition or results of operations.

We may be subject to claims that our technology violates the  intellectual property rights of a third party.

Third parties may have legal rights (including ownership of patents,  trade  secrets,  trademarks  and
copyrights) to ideas, materials, processes,  names  or original works  that are the  same or similar  to  those
we use. Third parties may bring claims, or  threaten  to  bring claims,  against  us that allege that their
intellectual property rights are being  infringed or violated by  our use of intellectual property. Litigation
or threatened litigation could be costly and distract our senior  management from  operating our
business. Further, if we cannot establish our  right or  obtain  the right to use the intellectual property on
reasonable terms, we may be required to develop alternative intellectual property at our expense to
mitigate potential harm.

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Risks Related to Our Common Stock

There  is no assurance that we will continue  to pay dividends.

Our board of directors adopted a dividend policy  under which we intend to  pay quarterly cash
dividends on our common stock. However,  our  ability to pay dividends  will  be  adversely affected  if any
of the risks described herein occur. In addition, any determination by  us to pay cash dividends on  our
common stock in the future will be based primarily  upon our  financial condition,  results of operations,
business requirements and strategy and  our board of directors’ continuing determination that the
declaration of dividends under the dividend policy is in the best interests of  our  stockholders.  The
terms of our revolving credit facility and  term loan facility and our indentures  contain provisions
permitting the payment of cash dividends  subject to certain limitations.  For these reasons, among
others, our cash dividend rate may decline  or we  may cease paying dividends.

Risks Related to Our Indebtedness

Our substantial indebtedness could adversely  affect  our financial health and prevent us from fulfilling  our
obligations under our various debt instruments.

We  have a significant amount of indebtedness. The following table shows important credit  statistics

as of  December 31, 2012 (dollars in millions):

Total long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Debt to equity ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$3,825.0
$1,162.4

3.29 X

Our substantial indebtedness could have important  consequences to our current  and potential

investors. Our indebtedness may increase as  we continue to borrow under existing and future  credit
arrangements in order to finance future acquisitions, to fund the Conversion  Plan  and for general
corporate purposes, which would increase the  associated risks.  These risks  include:

(cid:127) inability to satisfy our obligations with  respect to our various debt instruments;

(cid:127) inability to adjust to adverse economic conditions;

(cid:127) inability to fund future working capital,  capital expenditures, acquisitions  and other  general

corporate requirements, including possible  required repurchases of our various indebtedness or
the payment of quarterly dividends;

(cid:127) limits on our flexibility in planning  for,  or reacting to, changes in our  business and  the

information management services industry;

(cid:127) limits on future borrowings under  our existing or  future credit arrangements, which could affect

our  ability to pay our indebtedness or  to  fund  our  other liquidity needs;

(cid:127) inability to generate sufficient funds to cover required  interest  payments;  and

(cid:127) restrictions on our ability to refinance our indebtedness  on commercially reasonable terms.

Restrictive loan covenants may limit our ability to pursue  our growth strategy.

Our credit facility and our indentures contain  covenants restricting  or limiting our ability to, among

other things:

(cid:127) incur additional indebtedness;

(cid:127) pay dividends or make other restricted  payments;

(cid:127) make asset dispositions;

23

(cid:127) create or permit liens; and

(cid:127) make capital expenditures and other  investments.

These restrictions may adversely affect our ability  to  pursue our acquisition  and other  growth

strategies.

We may not have the ability to raise the  funds necessary  to finance the repurchase  of  outstanding senior
subordinated indebtedness upon a change  of control  event  as required  by  our indentures.

Upon the occurrence of a ‘‘change of control’’, we  will  be required to offer to repurchase all
outstanding senior subordinated indebtedness. However, it is possible that we will  not  have sufficient
funds  at the time of the change of control to make  the required  repurchase of the notes or that
restrictions in our revolving credit facility will not allow such repurchases. Certain  important corporate
events, however, such as leveraged recapitalizations that  would increase the level  of  our  indebtedness,
would not constitute a ‘‘change of control’’  under our indentures.

Iron Mountain is a holding company,  and, therefore, our  ability to  make payments on  our various debt
obligations depends in part on the operations  of  our subsidiaries.

Iron  Mountain is a holding company;  substantially all of our assets  consist of the stock of  our
subsidiaries, and substantially all of our  operations are conducted  by our  direct and indirect wholly
owned subsidiaries. As a result, our ability to make payments  on  our various debt obligations will be
dependent upon the receipt of sufficient  funds from our  subsidiaries. However, our various  debt
obligations are guaranteed, on a joint  and  several and  full and  unconditional basis, by most,  but not all,
of our direct and indirect wholly owned U.S. subsidiaries.

Acquisition and Expansion Risks

Failure to manage our growth may impact operating results.

If we  succeed in expanding our existing businesses, or  in moving  into  new areas  of  business,  that
expansion may place increased demands  on our  management, operating systems,  internal controls and
financial and physical resources. If not managed effectively, these increased  demands may adversely
affect the services we provide to existing  customers. In addition,  our personnel, systems, procedures and
controls may be inadequate to support  future operations.  Consequently, in  order  to  manage  growth
effectively, we may be required to increase expenditures to increase our physical resources, expand,
train and manage our employee base,  improve management, financial and information  systems and
controls, or make other capital expenditures. Our results of operations and  financial condition  could  be
harmed if we encounter difficulties in  effectively managing the budgeting,  forecasting  and other  process
control issues presented by future growth.

Failure  to  successfully  integrate  acquired  operations  could  negatively  impact  our  balance  sheet  and  results  of
operations.

The success of any acquisition we make depends  in part on  our ability to  integrate the  acquired
company. The process of integrating  acquired businesses  may involve unforeseen difficulties and  may
require a disproportionate amount of our  management’s attention and our financial and  other
resources. We can give no assurance  that we will ultimately be able to effectively integrate and  manage
the operations of any acquired business.  The  failure to successfully integrate  the cultures, operating
systems, procedures and information  technologies of an acquired  business  could  have a material
adverse  effect  on  our  balance  sheet  and  results  of  operations.

24

We may be unable to continue our international  expansion.

Part of our growth strategy involves expanding operations in international  markets,  and we expect
to continue this expansion. Europe, Latin  America and Australia have  been our primary areas of  focus
for international expansion, and we have expanded into the Asia Pacific region to a lesser extent.  We
have entered  into joint ventures and have acquired all or  a  majority of the equity in  storage  and
information management services businesses operating in  these  areas  and  may acquire other storage
and information management services  businesses in the future.

This growth strategy involves risks. We  may be unable to pursue  this strategy in  the future  at the

desired pace or at all. For example, we may be unable to:

(cid:127) identify suitable companies to acquire or invest in;

(cid:127) complete acquisitions on satisfactory terms;

(cid:127) successfully expand our infrastructure and sales  force to support  growth;

(cid:127) incur additional debt necessary to acquire suitable  companies  if we are unable to pay  the

purchase price out of working capital, common stock or other  equity securities; or

(cid:127) enter into successful business arrangements for technical assistance or management expertise

outside of the U.S.

We  also compete with other storage and information  management services providers for companies

to acquire. Some of our competitors may  possess  substantial  financial and other resources.  If any  such
competitor were to devote additional  resources to pursue  such acquisition candidates  or focus its
strategy on our international markets, the  purchase  price for potential acquisitions or investments could
rise,  competition in international markets  could  increase and our  results of operations could be
adversely affected.

Item 1B. Unresolved Staff Comments.

None.

Item 2. Properties.

As of December 31, 2012, we conducted operations through  760 leased facilities and  266 facilities

that we own. Our facilities are divided among our  reportable segments  as follows:  North American
Business (656), International Business (369), and Corporate  (1). These  facilities contain  a total of
64.5 million square feet of space. Facility  rent expense  was $216.1 million, $219.4  million and
$224.7 million for the years ended December 31,  2010, 2011 and 2012,  respectively. The leased facilities
typically have initial lease terms of five  to  ten years with  one  or more five-year options to extend.  In
addition, some of the leases contain either a purchase option or a  right of first refusal  upon the  sale of
the property. Our facilities are located throughout North America,  Europe, Latin  America and  Asia
Pacific, with the largest number of facilities in  California, Florida, New York, New Jersey, Texas,
Canada and the United Kingdom. We believe that  the space available in our facilities is adequate to
meet our current needs, although future  growth may require  that we acquire  additional real  property
either by leasing or purchasing. See Note  10 to Notes to Consolidated Financial  Statements for
information regarding our minimum  annual lease commitments.

Item 3. Legal Proceedings.

In August 2010, we were named as a  defendant in  a patent infringement  suit filed in the U.S.
District  Court for the Eastern District  of Texas by Oasis  Research, LLC. The plaintiff alleged that the
technology found in our Connected and  LiveVault  products  infringed certain U.S. patents owned by the

25

plaintiff. As part of the sale of our Digital Business, discussed  in Note 14 to Notes to Consolidated
Financial Statements, our Connected and  LiveVault  products were sold to Autonomy, and Autonomy
assumed this obligation and the defense  of this litigation and agreed  to  indemnify  us  against any losses.
In November 2012, the claim was settled and Autonomy paid the entire  settlement amount.

On November 4, 2011, we experienced a  fire at  a facility  we leased in  Aprilia, Italy. The  facility
primarily stored archival and inactive  business  records for local area businesses.  Despite quick response
by local fire authorities, damage to the building was extensive, and the building and  its contents were  a
total loss. We continue to assess the  impact of the fire,  and,  although our  warehouse legal liability
insurer has reserved its rights to contest coverage related to certain types  of  potential claims, we
believe we carry adequate insurance. We  have been  sued  by two customers, and have received
correspondence from other customers,  under various  theories of liabilities. We deny any liability with
respect to the fire and we have referred these claims to our warehouse legal liability insurer for an
appropriate response. We do not expect  that  this event will  have a material  impact  on our consolidated
financial condition, results of operations and cash flows. As  discussed in Note  14 to Notes to
Consolidated Financial Statements, we sold our Italian operations on April 27, 2012, and we
indemnified the buyers related to certain  obligations and contingencies associated with the fire.

General

In addition to the matters discussed above, we are  involved in  litigation from time to time  in the

ordinary course of business. A portion of  the defense  and/or settlement  costs associated  with such
litigation is covered by various commercial liability insurance policies purchased by us and,  in limited
cases, indemnification from third parties. In the opinion of management, other than discussed above,
no material legal proceedings are pending to which we, or any of our  properties, are subject.

Item 4. Mine Safety Disclosures.

None.

26

PART II

Item 5. Market For Registrant’s Common Equity,  Related  Stockholder Matters  and Issuer Purchases of

Equity Securities.

Our common stock is traded on the New  York Stock  Exchange (the ‘‘NYSE’’) under the symbol
‘‘IRM.’’ The following table sets forth  the high and low sale prices on the  NYSE, for  the years 2011
and 2012:

2011

First  Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Second Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Third Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fourth Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2012

First  Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Second Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Third Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fourth Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Sale Prices

High

Low

$31.53
35.50
35.79
33.70

$32.24
33.50
34.18
37.70

$24.28
31.18
27.68
28.34

$28.35
27.10
30.91
30.50

The closing price of our common stock on the  NYSE on  February 8,  2013 was $34.25. As of
February 8, 2013, there were 490 holders of  record of our common stock. We believe that there are
more than 62,500 beneficial owners of our common stock.

In February 2010, our board of directors adopted a dividend policy  under  which we  have paid, and
in the future intend to pay, quarterly cash dividends on  our common stock. Declaration and payment  of
future quarterly dividends is at the discretion of our board of directors. In 2011 and 2012, our board of
directors declared the following dividends:

Declaration  Date

March 11, 2011 . . . . . . . . . . . . . .
June 10, 2011 . . . . . . . . . . . . . . .
September 8, 2011 . . . . . . . . . . . .
December 1, 2011 . . . . . . . . . . . .
March 8, 2012 . . . . . . . . . . . . . . .
June 5, 2012 . . . . . . . . . . . . . . . .
September 6, 2012 . . . . . . . . . . . .
October 11, 2012 . . . . . . . . . . . . .
December 14, 2012 . . . . . . . . . . .

Dividend
Per Share

Record Date

March 25, 2011
$0.1875
June 24, 2011
0.2500
September 23, 2011
0.2500
0.2500 December 23, 2011
March 23, 2012
0.2500
0.2700
June 22, 2012
September 25, 2012
0.2700
4.0600
October 22, 2012
0.2700 December 26, 2012

Total
Amount
(in  thousands)

$ 37,601
50,694
46,877
43,180
42,791
46,336
46,473
700,000
51,296

Payment Date

April 15, 2011
July 15, 2011
October 14, 2011
January 13, 2012
April  13, 2012
July 13, 2012
October  15, 2012
November  21,  2012
January 17, 2013

On October 11, 2012, we announced  the  declaration by our  board of  directors of a special dividend

of $700 million (the ‘‘Special Dividend’’)  on our shares of common  stock, payable, at the election of
the stockholders, in either common stock  or cash to stockholders of record as of October 22, 2012  (the
‘‘Record Date’’). The Special Dividend,  which is a  distribution to stockholders of a portion of our
accumulated earnings and profits, was  paid in a combination of common stock and cash on
November 21, 2012 (the ‘‘Distribution  Date’’)  to  stockholders of record as of the Record Date. The
total amount of cash paid to all stockholders associated with the Special Dividend was approximately
$140.0 million (including cash paid in  lieu  of  fractional shares). Our  shares of common stock were
valued  for purposes of the Special Dividend  based  upon the  average closing price on the three trading
days following November 14, 2012, or  $32.87 per share, and we issued approximately 17 million shares

27

of our common stock in connection with the Special Dividend. These shares impact weighted average
shares outstanding from the date of issuance, thus  impacting  our earnings per share data prospectively
from the Distribution Date.

Our board of directors has authorized up  to  $1.2 billion  in repurchases  of  our common  stock. As
of February 8, 2013, we have repurchased approximately  $1.1 billion  of our  common stock under  such
authorization. Any determinations by  us to repurchase our common stock  or pay cash dividends on our
common stock in the future will be based primarily  upon our  financial condition,  results of operations,
business requirements, the price of our  common stock (in the  case of the repurchase  program) and  our
board of directors’ continuing determination  that the repurchase program and the declaration  of
dividends under the dividend policy are  in the best interests of our stockholders and  are in compliance
with all  laws and agreements applicable  to the repurchase  and dividend programs. The terms  of our
credit agreement and our indentures  contain provisions permitting the  payment of cash dividends and
stock repurchases subject to certain limitations.

Unregistered Sales of Equity Securities  and Use of Proceeds

We  did not sell any unregistered securities during the  three months ended December  31, 2012, nor
did we repurchase any shares of our common  stock  during the three months ended December 31,  2012.
As of December 31, 2012, we had approximately $66.0  million available for future repurchases under
our  authorized stock repurchase program.

28

Item 6. Selected Financial Data.

The following selected consolidated statements  of operations,  balance sheet and  other data have
been derived from our audited consolidated  financial statements. The selected consolidated financial
and operating information set forth below  should be read in  conjunction with  ‘‘Item 7. Management’s
Discussion and Analysis of Financial Condition  and Results  of  Operations’’  and our Consolidated
Financial Statements and the Notes thereto  included elsewhere in this Annual Report.

2008

2009

2010(1)

2011

2012

Year Ended December 31,

Consolidated Statements of

Operations Data:

Revenues:

. . . . . . . . . . . . . . . .
Storage rental
Service . . . . . . . . . . . . . . . . . . . . .

$1,496,194
1,329,240

$1,533,792
1,240,592

$1,598,718
1,293,631

$1,682,990
1,331,713

$1,733,138
1,272,117

Total Revenues . . . . . . . . . . . . . .

2,825,434

2,774,384

2,892,349

3,014,703

3,005,255

Operating Expenses:

Cost of sales (excluding depreciation
and amortization) . . . . . . . . . . . .
Selling, general and administrative . .
Depreciation and amortization . . . .
Intangible Impairments(2) . . . . . . . .
Loss (Gain) on disposal/write-down
of property, plant  and equipment,
net . . . . . . . . . . . . . . . . . . . . . . .

Total Operating Expenses . . . . . .
Operating Income . . . . . . . . . . . . . . .
Interest Expense, Net
. . . . . . . . . . . .
Other Expense (Income), Net . . . . . . .

Income from Continuing

Operations Before Provision for
Income Taxes . . . . . . . . . . . . .
Provision for Income Taxes . . . . . . . . .

Income from Continuing Operations . .
Loss from Discontinued Operations,

1,311,891
759,264
254,497
—

1,201,871
749,934
277,186
—

1,192,862
772,811
304,205
85,909

1,245,200
834,591
319,499
46,500

1,277,113
850,371
316,344
—

7,522

2,333,174
492,260
219,989
31,505

168

(10,987)

(2,286)

4,400

2,229,159
545,225
212,545
(12,599)

2,344,800
547,549
204,559
8,768

2,443,504
571,199
205,256
13,043

2,448,228
557,027
242,599
16,062

240,766
146,122

94,644

345,279
113,762

231,517

334,222
167,483

166,739

352,900
106,488

246,412

298,366
114,873

183,493

Net of Tax . . . . . . . . . . . . . . . . . . .

(14,889)

(12,138)

(219,417)

(47,439)

(6,774)

Gain (Loss) on Sale of Discontinued

Operations, Net of Tax . . . . . . . . . .

—

—

—

Net Income (Loss) . . . . . . . . . . . . . . .

79,755

219,379

(52,678)

200,619

399,592

(1,885)

174,834

Less: Net (Loss) Income

Attributable to Noncontrolling
Interests . . . . . . . . . . . . . . . . .

Net Income (Loss) Attributable to

(94)

1,429

4,908

4,054

3,126

Iron  Mountain Incorporated . . . . . .

$

79,849

$ 217,950

$ (57,586) $ 395,538

$ 171,708

(footnotes follow)

29

Earnings (Losses)  per Share—Basic:
Income from Continuing Operations . .

Total (Loss) Income from

Discontinued Operations

. . . . . . . .

Net Income (Loss) Attributable to

Iron  Mountain Incorporated . . . . . .

Earnings (Losses)  per Share—Diluted:
Income from Continuing Operations . .

Total (Loss) Income from

Discontinued Operations

. . . . . . . .

Net Income (Loss) Attributable to

Iron  Mountain Incorporated . . . . . .

Weighted Average Common Shares

$

$

$

$

$

$

Year Ended December 31,

2008

2009

2010(1)

2011

2012

(In thousands, except per share data)

0.47

$

1.14

$

0.83

$

1.27

(0.07) $

(0.06) $

(1.09) $

0.79

0.40

0.47

$

$

1.07

1.13

$

$

(0.29) $

2.03

0.83

$

1.26

(0.07) $

(0.06) $

(1.09) $

0.78

0.39

$

1.07

$

(0.29) $

2.02

$

$

$

$

$

$

1.06

(0.05)

0.99

1.05

(0.05)

0.98

Outstanding—Basic . . . . . . . . . . . .

201,279

202,812

201,991

194,777

173,604

Weighted Average Common Shares

Outstanding—Diluted . . . . . . . . . . .

203,290

204,271

201,991

195,938

174,867

Dividends Declared per Common

Share(3) . . . . . . . . . . . . . . . . . . . .

$

— $

— $

0.3750

$

0.9375

$

5.1200

(footnotes follow)

Year Ended December 31,

2008

2009

2010(1)

2011

2012

(In thousands)

Other Data:
Adjusted OIBDA(4) . . . . . . . . . . . . . . . . . . . .
Adjusted OIBDA Margin(4) . . . . . . . . . . . . . .
Ratio of Earnings to Fixed Charges . . . . . . . . .

$754,279

$822,579

$926,676

$950,439

$912,217

26.7%
1.8x

29.6%
2.2x

32.0%
2.2x

31.5%
2.2x

30.4%
1.9x

Consolidated Balance Sheet Data:
Cash and Cash Equivalents . . . . . . . .
Total Assets . . . . . . . . . . . . . . . . . . . .
Total Long-Term Debt (including

Current Portion of Long-Term Debt)
Total Equity . . . . . . . . . . . . . . . . . . .

(footnotes follow)

2008

2009

2010(1)

2011

2012

As of December 31,

(In thousands)

$ 278,370
6,359,291

$ 446,656
6,851,157

$ 258,693
6,416,393

$ 179,845
6,041,258

$ 243,415
6,358,339

3,240,450
1,814,769

3,248,649
2,150,760

3,008,207
1,952,865

3,353,588
1,254,256

3,825,003
1,162,448

(1) Prior to January 1, 2010, the financial position  and  results of operations of the  operating

subsidiaries of Iron Mountain Europe (Group) Limited (collectively referred to as ‘‘IME’’), our
European business, were consolidated based  on IME’s fiscal year  ended  October 31.  Effective
January 1, 2010, we changed the fiscal  year-end (and the reporting period for consolidation
purposes) of IME to coincide with Iron Mountain  Incorporated’s fiscal year-end of December 31.

30

We  believe that the change in accounting principle  related to the elimination of the  two-month
reporting lag for IME is preferable because it will  result in  more contemporaneous reporting of
events and results related to IME. In accordance with applicable  accounting literature, a change in
subsidiary year-end is treated as a change  in accounting principle and requires retrospective
application. The impact of the change was not  material to the results of operations  for the
previously reported annual and interim  periods after  January 1, 2008,  and,  thus, those results have
not been revised. There is, however, a charge of $4.7 million recorded  to  other (income) expense,
net in the year ended December 31,  2010 to recognize  the immaterial difference arising from the
change. There were no significant, infrequent or  unusual  items in the IME two-month  period
ended December 31, 2008 and 2009.

(2) For the year ended December 31, 2010, we recorded a non-cash goodwill impairment charge of

$85,909 related to our technology escrow services business, which we continue to own  and operate
and which was previously reflected in  the former worldwide digital business segment and  is now
reflected as a component of the North American Business segment. For the  year ended
December 31, 2010, we recorded a $197,876  non-cash goodwill impairment  charge related to our
former worldwide digital business that is included in  loss from discontinued operations, net of tax.
For the year ended December 31, 2011,  we recorded a non-cash  goodwill  impairment charge  of
$46,500 in our Continental Western Europe reporting unit,  which is a component of the
International Business segment. See Note 2.g. to Notes to Consolidated Financial Statements.

(3) In February 2010, our board of directors adopted  a dividend policy  under which we began paying
quarterly dividends on our common stock. See ‘‘Item 5. Market for  Registrant’s Common Equity,
Related Stockholder Matters and Issuer  Purchases of Equity  Securities’’ of this Annual  Report.

(4) Adjusted OIBDA and Adjusted OIBDA Margin are non-GAAP measures. Adjusted OIBDA is

defined as operating income before depreciation, amortization,  intangible impairments, (gain) loss
on disposal/write-down of property, plant  and  equipment,  net and REIT Costs (as defined  below).
Adjusted OIBDA Margin is calculated by dividing Adjusted OIBDA by total revenues. For a more
detailed definition and reconciliation  of  Adjusted OIBDA and a discussion of why we  believe these
non-GAAP measures provide relevant and useful information to our current and potential
investors, see ‘‘Item 7. Management’s Discussion and  Analysis  of  Financial Condition  and Results
of Operations—Non-GAAP Measures’’  of this  Annual  Report.

31

Item 7. Management’s Discussion and  Analysis of  Financial Condition  and Results of Operations.

The following discussion should be read in conjunction  with ‘‘Item 6. Selected  Financial Data’’ and the

Consolidated Financial Statements and Notes thereto and the other financial and operating information
included elsewhere in this Annual Report.

This discussion contains ‘‘forward-looking statements’’ as that  term is defined in the  Private

Securities Litigation Reform Act of 1995  and in other securities  laws. See ‘‘Cautionary Note Regarding
Forward-Looking Statements’’ on page ii of this Annual Report and ‘‘Item 1A. Risk Factors’’ beginning
on page 16 of this  Annual Report.

Overview

Potential REIT Conversion

On June 5, 2012, we announced that  our board of directors, following a thorough  analysis of
alternatives and careful consideration  of the topic, and  after the unanimous recommendation  of  the
Special Committee, unanimously approved  a plan  for  IMI to pursue the  Conversion  Plan.  If we  are
able to convert to, and qualify as, a REIT,  we will generally  be  permitted  to  deduct from U.S. federal
income taxes dividends paid to our stockholders. The income represented by such dividends would not
be subject to U.S. federal taxation at  the entity level  but would be taxed, if at  all,  only  at the
stockholder level. Nevertheless, the income of our  U.S. taxable  REIT subsidiaries (‘‘TRS’’), which will
hold our U.S. operations that may not  be  REIT-compliant, will be subject,  as applicable, to U.S.  federal
and state corporate income tax, and we will continue  to  be  subject to foreign income taxes  in non-U.S.
jurisdictions in which we hold assets  or conduct operations, regardless of whether held  or conducted
through qualified REIT subsidiaries (‘‘QRS’’)  or TRS. We will  also  be  subject  to  a separate  corporate
income tax on any gains recognized during a specified period  (generally, 10 years)  following the  REIT
conversion that are attributable to ‘‘built-in’’  gains with  respect  to  the assets  that  we own  on the  date
we convert to a REIT. Our ability to qualify as a  REIT will depend upon our continuing compliance
with various requirements following our conversion  to  a REIT, including  requirements related to the
nature of our assets, the sources of our  income and the distributions to our  stockholders.  If we  fail to
qualify as a REIT, we will be subject to U.S.  federal income  tax at  regular corporate rates. Even if we
qualify for taxation as a REIT, we may  be  subject to some  federal, state, local and  foreign taxes on our
income and property. In particular, while state income tax  regimes often parallel  the U.S.  federal
income tax regime for REITs described above, many states  do not  completely follow U.S. federal  rules
and some may not follow them at all.

We  currently estimate the incremental operating  and capital  expenditures associated with the
Conversion Plan through 2014 to be approximately $150.0  million  to  $200.0 million. Of  these  amounts,
approximately $47.0 million was incurred  in 2012, including approximately $12.5 million of capital
expenditures. If the Conversion Plan  is successful, we also expect to incur an additional $10.0 million to
$15.0 million in annual REIT compliance costs in future  years.

Discontinued Operations

In August 2010, we divested the domain name management product  line of our digital business
(the ‘‘Domain Name Product Line’’).  On  June 2, 2011, we completed the sale (the ‘‘Digital  Sale’’) of
our  online backup and recovery, digital  archiving and eDiscovery solutions businesses of our digital
business (the ‘‘Digital Business’’) to Autonomy Corporation plc, a corporation formed under the laws
of England and Wales (‘‘Autonomy’’), pursuant  to  a purchase and sale agreement dated as of May 15,
2011 among IMI, certain subsidiaries  of  IMI and Autonomy (the ‘‘Digital Sale Agreement’’).
Additionally, on October 3, 2011, we sold our records management  operations  in New  Zealand. Also,
on April 27, 2012, we sold our records  management operations in Italy. The financial position,
operating results and cash flows of the Domain Name  Product Line, the Digital Business,  our New

32

Zealand operations and our Italian operations, including the gain on the sale of the Domain  Name
Product Line, the Digital Business and  our New Zealand operations and the loss  on the sale of the
Italian operations, for all periods presented, have  been reported as  discontinued operations for
financial reporting purposes. See Note  14 to Notes to Consolidated Financial  Statements.

General

Our revenues consist of storage rental revenues  as well  as service revenues. Storage rental
revenues, which are considered a key  driver  of financial performance for the storage and information
management services industry, consist  primarily of recurring periodic rental charges  related to the
storage of materials or data (generally on a per unit  basis) that are typically  retained by customers for
many  years. Service revenues include charges for related core service activities  and a  wide array  of
complementary products and services. Included in core  service  revenues  are: (1) the handling  of
records, including the addition of new records, temporary removal of records  from storage, refiling of
removed records and the destruction of records; (2)  courier operations, consisting primarily  of the
pickup and delivery of records upon  customer  request; (3) secure shredding  of sensitive documents; and
(4) other recurring services, including Document  Management  Solutions (‘‘DMS’’), which relate to
physical and digital records, and recurring project revenues. Our core  service  revenue growth  has been
negatively impacted by declining activity  rates as stored records are becoming less active. The amount
of information available to customers through the internet or their own information  systems has  been
steadily increasing in recent years. As  a result, while customers  continue to store their records  with us,
they are less likely than they have been in the past to retrieve records for research purposes  thereby
reducing their core service activity levels.  We expect  this  trend  to  continue in 2013. Our complementary
services revenues include special project  work, customer  termination  and permanent withdrawal fees,
data restoration projects, fulfillment  services, consulting services,  technology services and product  sales
(including specially designed storage containers and related  supplies). Our secure shredding revenues
include the sale of recycled paper (included in  complementary services  revenues), the price of  which
can fluctuate from period to period, adding to the volatility and reducing the predictability of that
revenue stream.

We  recognize revenue when the following criteria are  met: persuasive  evidence  of an arrangement

exists, services have been rendered, the  sales price  is fixed or determinable and collectability  of the
resulting receivable is reasonably assured. Storage rental and  service revenues are recognized in the
month the respective storage rental or service is provided, and customers are generally billed  on a
monthly basis on contractually agreed-upon  terms. Amounts  related to future  storage rental or  prepaid
service contracts for customers where storage rental fees or services  are billed in  advance  are accounted
for as deferred revenue and recognized ratably  over the applicable storage rental or service period or
when the service is performed. Revenue from the sales of products, which  is included as a  component
of service revenues, is recognized when  products are shipped and  title  has passed to the customer.
Revenues from the sales of products have  historically not been significant.

Cost of sales (excluding depreciation  and amortization) consists primarily of  wages and benefits for
field personnel, facility occupancy costs (including rent and utilities), transportation expenses  (including
vehicle leases and fuel), other product  cost  of sales  and  other equipment costs  and supplies. Of these,
wages and benefits and facility occupancy  costs are  the most significant. Trends in total  wages and
benefits in dollars and as a percentage of total  consolidated revenue are  influenced by changes in
headcount and compensation levels, achievement  of incentive compensation  targets, workforce
productivity and variability in costs associated with  medical insurance and workers compensation.
Trends in facility occupancy costs are  impacted  by  the total number of facilities we occupy, the mix of
properties we own versus properties we  occupy under  operating leases, fluctuations in per square foot
occupancy costs, and the levels of utilization of these properties.

33

The expansion of our international and secure shredding  businesses has impacted the  major cost  of

sales components. Our international  operations are more labor intensive than  our  operations in North
America and, therefore, labor costs are a  higher percentage of segment  revenue than in our North
American operations. Our secure shredding operations incur lower facility costs  and higher
transportation costs as a percentage of  revenues compared to our core physical  businesses.

Selling, general and administrative expenses  consist primarily of wages and  benefits for
management, administrative, information technology, sales, account management and  marketing
personnel, as well as expenses related  to  communications and data processing, travel, professional fees,
bad debts, training, office equipment  and  supplies. Trends in total wage and benefit dollars and  as a
percentage of total consolidated revenue are influenced by changes in headcount and  compensation
levels, achievement of incentive compensation targets, workforce  productivity  and variability in costs
associated with medical insurance. The overhead  structure of our  expanding international operations, as
compared to our North American operations, is  more labor intensive  and has not achieved the  same
level  of  overhead leverage, which may result in an  increase in selling, general and  administrative
expenses, as a percentage of consolidated  revenue,  as our international  operations become a more
meaningful percentage of our consolidated  results.

Our depreciation and amortization charges result  primarily from the capital-intensive nature  of  our

business. The principal components of  depreciation relate to storage systems, which include  racking,
building and leasehold improvements, computer systems  hardware and  software, and buildings.
Amortization relates primarily to customer relationship acquisition  costs and is impacted by the  nature
and timing of acquisitions.

Our consolidated revenues and expenses are subject to variations caused by the net effect of
foreign currency translation on revenues  and expenses incurred by our  entities  outside the  U.S. It  is
difficult to predict  the future fluctuations  of  foreign currency exchange rates and how those fluctuations
will impact our consolidated statement of  operations. Due to the expansion of our international
operations, some of these fluctuations have become  material  on  individual balances. However,  because
both the revenues and expenses are denominated in  the local currency of the country in  which they are
derived or incurred, the impact of currency fluctuations on our operating income and operating  margin
is partially mitigated. In order to provide  a framework for  assessing how our underlying businesses
performed excluding the effect of foreign currency fluctuations, we compare the percentage change in
the results from one period to another period in this report using constant currency presentation.  The
constant currency growth rates are calculated by translating  the 2010 results at  the 2011 average
exchange rates and the 2011 results at  the 2012  average exchange rates.

34

The following table is a comparison of underlying average exchange rates of the  foreign currencies

that had the most significant impact  on  our U.S. dollar-reported  revenues and expenses:

British pound sterling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canadian dollar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Euro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$1.604
$1.012
$1.392

$1.585
$1.000
$1.286

(1.2)%
(1.2)%
(7.6)%

Average Exchange
Rates for the
Year Ended
December 31,

2011

2012

Percentage
Strengthening/
(Weakening)  of
Foreign Currency

Average Exchange
Rates for the
Year Ended
December 31,

2010

2011

Percentage
Strengthening/
(Weakening)  of
Foreign Currency

British pound sterling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canadian dollar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Euro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$1.546
$0.971
$1.328

$1.604
$1.012
$1.392

3.8%
4.2%
4.8%

Non-GAAP Measures

Adjusted Operating Income Before Depreciation, Amortization, Intangible  Impairments, and REIT Costs
(‘‘Adjusted OIBDA’’)

Adjusted OIBDA is defined as operating  income  before  depreciation, amortization,  intangible
impairments, (gain) loss on disposal/write-down of property, plant and equipment, net,  and REIT  Costs
(as defined below). Adjusted OIBDA  Margin  is calculated  by dividing Adjusted OIBDA  by  total
revenues. We use multiples of current or  projected Adjusted  OIBDA in conjunction with our
discounted cash flow models to determine  our  overall  enterprise  valuation  and to evaluate acquisition
targets. We believe Adjusted OIBDA  and Adjusted OIBDA  Margin provide our current  and potential
investors with relevant and useful information regarding our ability  to  generate  cash flow to support
business investment. These measures  are  an  integral part of the  internal  reporting  system we use to
assess and evaluate the operating performance  of our business.  Adjusted OIBDA does  not  include
certain items that we believe are not indicative of our core operating results,  specifically: (1) (gain) loss
on disposal/write-down of property, plant  and  equipment,  net;  (2) intangible impairments; (3) REIT
Costs;  (4) other expense (income), net; (5) income (loss) from discontinued operations,  net of tax;
(6) gain (loss) on sale of discontinued operations,  net of tax and  (7) net income (loss) attributable to
noncontrolling interests. Adjusted OIBDA also does not include interest expense, net and the provision
(benefit) for income taxes. These expenses are  associated with our  capitalization and  tax structures,
which  we do not consider when evaluating  the operating  profitability of our core operations. Finally,
Adjusted OIBDA does not include depreciation and amortization expenses, in order to eliminate the
impact of capital investments, which we  evaluate by comparing capital expenditures to incremental
revenue generated and as a percentage  of total revenues. Adjusted  OIBDA and Adjusted OIBDA
Margin should be considered in addition to, but not as a  substitute for,  other measures of financial
performance reported in accordance  with accounting principles generally  accepted in the Unites States
of America (‘‘GAAP’’), such as operating or  net income (loss) or cash flows from operating activities
from continuing operations (as determined in accordance with  GAAP).

35

Reconciliation of Adjusted OIBDA to Operating  Income, Income  from Continuing  Operations and Net
Income (Loss) (in thousands):

Adjusted OIBDA . . . . . . . . . . . . . . . . . . . . .
Less: Depreciation and Amortization . . . . . . .
Intangible Impairments . . . . . . . . . . . . . . .
Loss (Gain) on Disposal/Write-down  of

Property, Plant and Equipment, Net . . . .
REIT Costs(1) . . . . . . . . . . . . . . . . . . . . .

Operating Income . . . . . . . . . . . . . . . . . . . . .
Less: Interest Expense, Net . . . . . . . . . . . . . .
Other Expense (Income), Net . . . . . . . . .
Provision for Income Taxes . . . . . . . . . . .

Income from Continuing Operations . . . .
Total (Loss) Income from Discontinued

Year Ended December 31,

2008

2009

2010

2011

2012

$754,279
254,497
—

$822,579
277,186
—

$ 926,676
304,205
85,909

$950,439
319,499
46,500

$912,217
316,344
—

7,522
—

492,260
219,989
31,505
146,122

168
—

(10,987)
—

(2,286)
15,527

545,225
212,545
(12,599)
113,762

547,549
204,559
8,768
167,483

571,199
205,256
13,043
106,488

4,400
34,446

557,027
242,599
16,062
114,873

94,644

231,517

166,739

246,412

183,493

Operations, Net of Tax . . . . . . . . . . . .

(14,889)

(12,138)

(219,417)

153,180

(8,659)

Net (Loss) Income Attributable to

Noncontrolling Interests . . . . . . . . . . .

(94)

1,429

4,908

4,054

3,126

Net Income (Loss) Attributable to Iron

Mountain Incorporated . . . . . . . . . . . . . . .

$ 79,849

$217,950

$ (57,586) $395,538

$171,708

(1) Includes costs associated with our 2011  proxy contest,  the  work of  the Special Committee and  the

proposed REIT conversion (‘‘REIT Costs’’).

Adjusted Earnings per Share from Continuing Operations (‘‘Adjusted  EPS’’)

Adjusted EPS is defined as reported earnings per share from continuing operations  excluding:

(1) (gain) loss on disposal/write-down  of property,  plant  and  equipment,  net; (2) intangible
impairments; (3) REIT Costs; (4) other  expense (income), net; and (5) the tax  impact  of  reconciling
items and discrete  tax items. We do not  believe these excluded items to be indicative of  our ongoing
operating results, and they are not considered when we are  forecasting  our future results.  We believe
Adjusted EPS is of value to our current  and potential  investors when comparing  our  results from past,
present  and future periods.

36

Reconciliation of Adjusted EPS—Fully Diluted from Continuing Operations to Reported  EPS—Fully
Diluted  from Continuing Operations:

Year Ended December 31,

2008

2009

2010

2011

2012

Adjusted EPS—Fully Diluted from Continuing Operations . .

$0.86

$ 1.01

$ 1.28

$ 1.36

$ 1.21

Less: Loss (Gain) on disposal/write-down of property,

plant and equipment, net . . . . . . . . . . . . . . . . . . . . . . .
Intangible Impairments . . . . . . . . . . . . . . . . . . . . . . . .
Other Expense (Income), net . . . . . . . . . . . . . . . . . . . .
REIT Costs
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tax  impact of reconciling items and discrete tax items . .

0.04
—
0.15
—
0.20

— (0.05)
0.43
—
0.04
(0.06)
—
—
0.03
(0.06)

(0.01)
0.24
0.07
0.08
(0.28)

0.03
—
0.09
0.20
(0.16)

Reported EPS—Fully Diluted from Continuing  Operations . .

$0.47

$ 1.13

$ 0.83

$ 1.26

$ 1.05

Critical Accounting Policies

Our discussion and analysis of our financial condition and results of  operations are  based upon our

consolidated financial statements, which  have been  prepared in accordance  with GAAP.  The
preparation of these financial statements requires us to make estimates,  judgments and assumptions
that affect the reported amounts of assets, liabilities, revenues and  expenses, and related disclosure of
contingent assets and liabilities at the  date of  the financial statements and for the period then ended.
On an ongoing basis, we evaluate the estimates  used.  We  base our estimates on historical experience,
actuarial estimates, current conditions  and  various other assumptions  that  we believe  to  be  reasonable
under the circumstances. These estimates  form the basis for making  judgments  about the carrying
values of assets and liabilities and are  not  readily apparent from other sources.  Actual  results may
differ  from these estimates. Our critical accounting policies  include the following, which  are listed  in no
particular order:

Revenue Recognition

Our revenues consist of storage rental revenues as well as service revenues and  are reflected net of

sales and value added taxes. Storage  rental revenues, which are  considered a  key  driver  of financial
performance for the storage and information management services industry, consist  primarily  of
recurring periodic rental charges related to the  storage of materials or data (generally on a  per  unit
basis). Service revenues include charges  for  related core service activities  and a  wide  array  of
complementary products and services. Included in core service  revenues  are: (1) the handling  of
records, including the addition of new records,  temporary removal of records  from storage, refiling of
removed records and the destruction of records; (2) courier operations, consisting primarily  of the
pickup and delivery of records upon  customer request;  (3) secure shredding  of sensitive documents; and
(4) other recurring services, including DMS, which  relate to physical  and  digital  records, and  recurring
project revenues. Our complementary  services revenues include  special project work, customer
termination and permanent withdrawal fees, data restoration projects, fulfillment services,  consulting
services, technology services and product sales (including  specially designed storage containers and
related supplies). Our secure shredding  revenues include the sale of recycled  paper (included in
complementary services revenues), the  price of which can  fluctuate from period to period,  adding to
the volatility and reducing the predictability of that  revenue stream.

We  recognize revenue when the following  criteria  are met: persuasive  evidence  of an arrangement

exists, services have been rendered, the  sales price is  fixed or determinable and collectability  of the
resulting receivable is reasonably assured. Storage rental and  service revenues are recognized in the
month the respective storage rental or service  is provided, and customers are generally billed  on a

37

monthly basis on contractually agreed-upon  terms. Amounts  related to future  storage rental or  prepaid
service contracts for customers where storage rental fees or services  are billed in  advance  are accounted
for as deferred revenue and recognized ratably  over the applicable storage rental or service period or
when the service is performed. Revenue from the sales of products, which  is included as a  component
of service revenues, is recognized when  products are shipped and  title  has passed to the customer.
Revenues from the sales of products have  historically not been significant.

Accounting for Acquisitions

Part of our growth strategy has included the acquisition by us of numerous businesses.  The

purchase price of each acquisition has been determined after due diligence of the target  business,
market research, strategic planning and the forecasting of  expected future results and synergies.
Estimated future results and expected synergies are subject to revisions  as we integrate  each  acquisition
and attempt to leverage resources.

Each  acquisition has been accounted  for using  the acquisition method of accounting  as defined

under the applicable accounting standards at  the date  of  each acquisition. Accounting for  these
acquisitions has resulted in the capitalization of the cost  in excess of  fair value  of the net assets
acquired in each of these acquisitions  as goodwill.  We estimated the fair values of  the assets acquired
in each acquisition as of the date of  acquisition and  these estimates are subject to adjustment based  on
the final assessments of the fair value of property,  plant  and  equipment,  intangible  assets, operating
leases and deferred income taxes. We  complete  these  assessments within  one  year  of  the date  of
acquisition. See Note 6 to Notes to Consolidated Financial Statements.

Allowance for Doubtful Accounts and Credit  Memo Reserves

We  maintain an allowance for doubtful accounts  and  credit memos for estimated losses  resulting

from the potential inability of our customers  to  make required payments and  potential  disputes
regarding billing and service issues. When  calculating the allowance, we  consider  our  past loss
experience, current and prior trends in our aged  receivables and credit memo  activity, current economic
conditions and specific circumstances of individual receivable balances. If the financial condition of  our
customers were to significantly change, resulting in  a significant  improvement or impairment  of their
ability to make payments, an adjustment of the allowance may be required. We consider  accounts
receivable to be delinquent after such  time as reasonable means of collection  have been exhausted. We
charge-off uncollectible balances as circumstances warrant, generally,  no later  than one year past  due.
As of December 31, 2011 and 2012, our  allowance for doubtful accounts and credit memos balance
totaled $23.3 million and $25.2 million, respectively.

Impairment of Tangible and Intangible  Assets

Assets  subject to depreciation or amortization: We review long-lived assets and  all  amortizable
intangible assets for impairment whenever events  or changes  in circumstances indicate the carrying
amount of such assets may not be recoverable. Recoverability  of  these  assets is determined  by
comparing the forecasted undiscounted  net cash  flows of the operation to which the  assets relate to
their carrying amount. The operations  are  generally distinguished by the business segment  and
geographic region in which they operate. If the  operation  is determined to be unable  to  recover the
carrying  amount of its assets, then intangible assets  are written down first, followed by the other
long-lived assets of the operation, to  fair value.  Fair value  is determined  based on discounted cash flows
or appraised values, depending upon  the nature of the assets.

Goodwill—Assets not subject to amortization: Goodwill and intangible assets with indefinite  lives

are not amortized but are reviewed annually for impairment or more  frequently if  impairment
indicators arise. We have selected October  1 as our annual goodwill  impairment review date. We

38

performed our annual goodwill impairment review as of October 1, 2010,  2011 and 2012 and noted no
impairment of goodwill at these dates.  However, as a  result of interim triggering events as discussed
below, we recorded provisional goodwill impairment charges in each  of  the third quarters of 2010  and
2011 in conjunction with the Digital  Sale and associated with  our European operations, respectively.
These provisional goodwill impairment charges were  finalized in the  fourth  quarters  of the 2010 and
2011 fiscal years, respectively. As of December  31, 2012, no factors  were identified  that  would alter  our
October 1, 2012 goodwill assessment. In making this assessment, we relied on a number of factors
including operating results, business plans, anticipated future cash flows,  transactions and  marketplace
data. There are inherent uncertainties related  to  these factors and our  judgment in applying them to
the analysis of goodwill impairment. When changes occur in the  composition  of  one or more reporting
units, the goodwill is reassigned to the  reporting units  affected based  on their relative  fair values.

During  the quarter ended September  30, 2010, prior  to  our  annual goodwill impairment  review, we

concluded that events occurred and circumstances  changed in our  former worldwide digital business
reporting unit that required us to conduct  an  impairment review. The primary factors contributing to
our  conclusion that we had a triggering event  and  a requirement to reassess our  former worldwide
digital business reporting unit goodwill for impairment included: (1) a reduction in forecasted revenue
and operating results due to continued  pressure on key parts of the business as a result  of  the weak
economy; (2) reduced revenue and profit  outlook for our eDiscovery service due to smaller average
matter size and lower pricing; (3) a decision  to  discontinue  certain software development  projects; and
(4) the sale of the Domain Name Product Line. As a result of the review, we recorded a provisional
goodwill impairment charge associated with our former worldwide digital business reporting unit  in the
amount of $255.0 million during the  quarter  ended September 30,  2010. We finalized the estimate in
the fourth quarter of 2010, and we recorded an additional impairment of $28.8 million, for  a total
goodwill impairment charge of $283.8  million. For the  year ended December  31, 2010, based on a
relative fair value basis, we allocated  $85.9 million of this charge to the retained technology escrow
services business, which continues to  be  included  in our continuing results  of operations.  We retained
our  technology escrow services business,  which had  previously  been reported in  the former worldwide
digital business segment along with the  Digital Business  and  the  Domain Name Product Line and  is
now reported in the North American Business segment.

In September 2011, as a result of certain changes we made in the manner in  which our European

operations are managed, we reorganized  our reporting  structure and reassigned  goodwill  among  the
revised reporting units. As a result of  the management and reporting changes, we concluded at that
time that we had three reporting units within  our European  operations: (1)  United Kingdom, Ireland
and Norway (‘‘UKI’’); (2) Belgium, France,  Germany, Luxembourg, Netherlands  and Spain
(‘‘Continental Western Europe’’); and  (3) the  remaining  countries in Europe (‘‘Central Europe’’). As a
result of the restructuring of our reporting units, we  concluded that  we  had an  interim triggering event,
and, therefore, we performed an interim  goodwill impairment test  for UKI,  Continental Western
Europe and Central Europe in the third  quarter of 2011,  as of August 31, 2011.  As required by GAAP,
prior to our goodwill impairment analysis, we  performed an  impairment assessment  on the long-lived
assets within our UKI, Continental Western Europe and Central Europe  reporting units and  noted  no
impairment, except for our Italian operations, which was included in our  Continental Western Europe
reporting unit, and which is now included in discontinued operations. Based on our analysis,  we
concluded that the goodwill of our UKI and Central Europe  reporting  units was not impaired. Our
Continental Western Europe reporting unit’s fair value  was  less than  its  carrying value,  and, as  a result,
we recorded a goodwill impairment charge of $46.5 million included as a component  of intangible
impairments from continuing operations in our  consolidated  statements of operations for  the year
ended December 31, 2011.

Our reporting units at which level we  performed our  goodwill impairment  analysis as of October 1,

2011 were as follows: (1) North America; (2) UKI; (3) Continental Western Europe; (4) Central

39

Europe; (5) Latin  America; (6) Australia;  and (7) our China,  Hong Kong,  India, Russia, Singapore  and
Ukraine joint ventures (collectively, ‘‘Worldwide Joint  Ventures’’). As of December 31,  2011, the
carrying  value of goodwill, net amounted  to $1,748.9 million, $306.2 million,  $46.4 million,
$63.8 million, $27.3 million and $61.7  million for North America, UKI, Continental Western  Europe,
Central Europe, Latin America and Australia, respectively. Our  Worldwide Joint Ventures  reporting
unit had no goodwill as of December  31,  2011.

In 2012, we reorganized the management and reporting  structure of our  international  operations.

As a result of the management and reporting changes, we concluded that we have the  following six
reporting units: (1) North America; (2)  United Kingdom, Ireland, Norway, Belgium, France,  Germany,
Luxembourg, Netherlands and Spain (‘‘Western Europe’’); (3) the  remaining  countries in Europe
(‘‘Emerging Markets’’); (4) Latin America; (5)  Australia,  China,  Hong Kong and Singapore  (‘‘Asia
Pacific’’); and (6) India, Russia and Ukraine (‘‘Emerging Market Joint Ventures’’). As of  December 31,
2012, the carrying value of goodwill, net amounted to $1,762.3 million, $365.3 million, $87.5  million,
$56.9 million and $62.8 million for North  America, Western Europe, Emerging  Markets, Latin America
and Asia Pacific, respectively. Our Emerging Market Joint Ventures reporting  unit had no goodwill as
of December 31, 2012. Based on our  goodwill impairment assessment,  all  of our  reporting units with
goodwill had estimated fair values as  of  October 1, 2012  that  exceeded their  carrying values by greater
than 30%.

Reporting unit valuations have been calculated using an income  approach based on the present
value of future cash flows of each reporting unit or  a combined  approach based on the present value of
future cash flows and market and transaction multiples  of  revenues and earnings.  The income approach
incorporates many assumptions including future growth  rates, discount factors,  expected capital
expenditures and income tax cash flows.  Changes in economic and operating conditions  impacting  these
assumptions could result in goodwill  impairments in future  periods. In conjunction  with our annual
goodwill impairment reviews, we reconcile the sum  of  the valuations of all of our reporting  units to our
market capitalization as of such dates.

Income Taxes

We  have a valuation allowance, amounting to $76.1 million  as of December 31, 2012,  reducing  our
deferred tax assets, primarily associated  with certain  state and foreign net  operating loss carryforwards
and foreign tax credit carryforwards,  to  the amount that  is more likely than  not  to  be  realized. We have
federal net operating loss carryforwards, which expire in 2020 through 2025,  of  $25.9 million
($9.1 million, tax effected) at December  31, 2012 to reduce future  federal taxable  income.  We  have
assets for state net operating losses of $9.4 million (net of  federal tax benefit), which  expire in  2013
through 2025, subject to a valuation allowance of approximately 83%. We have assets for  foreign net
operating losses of $46.3 million, with various expiration  dates  (and  in some cases no expiration  date),
subject to a valuation allowance of approximately 82%. We also  have foreign tax credits of
$44.3 million, which expire in 2017 through 2020,  subject to a  valuation allowance of approximately
68%. If actual results differ unfavorably from certain of our  estimates used, we may not be able to
realize all or part of our net deferred income tax assets and foreign  tax credit carryforwards, and
additional valuation allowances may  be  required. Although  we  believe our  estimates are reasonable, no
assurance can be given that our estimates  reflected in  the tax provisions  and accruals will equal our
actual results. These differences could have a material  impact  on our income tax provision  and
operating results in the period in which  such  determination  is made.

The evaluation of an uncertain tax position is a two-step process. The first step is a  recognition
process whereby we determine whether it is more likely than  not  that a tax  position  will be sustained
upon examination, including resolution  of any related appeals  or  litigation processes, based on  the
technical merits of the position. The second step is a measurement  process whereby a tax position  that
meets the more likely than not recognition threshold is calculated to determine the  amount  of  benefit

40

to recognize in the financial statements. The tax position  is measured  at  the  largest amount of  benefit
that is greater than 50% likely of being  realized upon ultimate settlement.

We  are subject to examination by various tax authorities in  jurisdictions  in which we have  business

operations or a taxable presence. We  regularly  assess  the likelihood  of  additional assessments by tax
authorities  and  provide  for  these  matters  as  appropriate.  As  of  December  31,  2011  and  2012,  we  had
approximately $31.4 million and $37.6  million,  respectively, of reserves  related to uncertain tax
positions. The reversal of these reserves will be recorded as a reduction of  our income tax provision if
sustained. Although we believe our tax  estimates are  appropriate, the final determination  of tax  audits
and any related litigation could result in changes in  our  estimates.

We  have elected to recognize interest  and penalties associated with uncertain tax positions as a

component of the provision (benefit) for  income taxes. We  recorded $(1.6)  million,  $(8.5) million and
$1.3 million for gross interest and penalties for the years ended December 31, 2010, 2011 and 2012,
respectively.

We  had $2.8 million and $3.6 million  accrued for the payment of interest and penalties as of

December 31, 2011 and 2012, respectively.

Except for certain Canadian subsidiaries for which we recorded  a  deferred tax liability of

$0.6 million, we have not recorded deferred taxes on book over tax outside basis differences  related to
our  other foreign subsidiaries because  such basis  differences are not  expected to reverse in the
foreseeable future and we intend to reinvest the  undistributed earnings  of such  foreign subsidiaries
indefinitely outside the U.S. These basis  differences arose primarily through the  undistributed book
earnings of our foreign subsidiaries. The basis differences could be reversed through  a sale  of  the
subsidiaries, the receipt of dividends  from  subsidiaries and certain other events or actions  on our part,
each  of which would result in an increase  in our provision  for  income taxes. It is  not  practicable  to
calculate the amount of unrecognized  deferred tax liability on the book  over tax outside  basis
difference because of the complexities of  the hypothetical  calculation. As  of December 31,  2012, we
had approximately $71.5 million of undistributed earnings within our  foreign  subsidiaries  which
approximates the book over tax outside basis  difference. We  may record  deferred taxes on book  over
tax outside basis differences related to certain foreign  subsidiaries in the future  depending  upon a
number of factors, decisions and events  in connection with our potential conversion to a REIT,
including favorable indications from the  IRS with  regard to our PLR requests,  finalization of countries
to  be  included  in  the  reorganization  pursuant  to  the  Conversion  Plan,  refinancing  our  revolving  credit
and term loan facilities, shareholder  approval of certain modifications to our corporate charter and
final board of directors approval of our  conversion to a REIT.

Stock-Based Compensation

We  record stock-based compensation expense, utilizing the straight-line method,  for the  cost of

stock options, restricted stock, restricted stock  units, performance units and shares of stock issued
under the employee stock purchase plan. Stock-based compensation expense  for the  years  ended
December 31, 2010, 2011 and 2012 was $20.4 million, including $3.1 million in discontinued operations,
($15.7 million after tax or $0.08 per basic and diluted  share), $17.5  million, including $0.3 million in
discontinued operations, ($8.8 million  after  tax or $0.05 per basic  and diluted share), and $30.4  million
($23.4 million after tax or $0.14 per basic and $0.13  per  diluted share),  respectively.

The fair values of option grants are estimated on  the date  of grant using the  Black-Scholes option

pricing model. Expected volatility and the  expected term  are the input factors to that model which
require the most significant management  judgment. Expected volatility is calculated utilizing daily
historical volatility over a period that equates to the  expected life of the option. The expected  life
(estimated period  of time outstanding)  of the  stock options granted is estimated  using  the historical
exercise behavior of employees.

41

Recent  Accounting Pronouncements

In September 2011, the Financial Accounting Standards Board  issued Accounting Standards

Update (‘‘ASU’’) No. 2011-08, Intangibles—Goodwill and Other (Topic 350):  Testing Goodwill for
Impairment. ASU No. 2011-08 allows, but does not require, entities to first assess qualitatively  whether
it is necessary to perform the two-step goodwill impairment test.  If an  entity believes, as  a result of  its
qualitative assessment, that it is more  likely than  not  that  the fair value of  a reporting unit  is less than
its  carrying amount, the quantitative two-step impairment test is  required;  otherwise, no further testing
is required. We adopted ASU No. 2011-08  as of January  1, 2012. The  adoption of ASU No. 2011-08
did not have an impact on our consolidated financial position, results of operations or cash flows.

42

Results of Operations

Comparison of Year Ended December 31,  2012 to Year Ended  December 31, 2011  and Comparison  of  Year
Ended December 31, 2011 to Year Ended December 31, 2010 (in thousands):

Year Ended December 31,

2011

2012

Dollar
Change

Percentage
Change

Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating Expenses(1) . . . . . . . . . . . . . . . . . . . . . . .

$3,014,703
2,443,504

$3,005,255
2,448,228

$

(9,448)
4,724

Operating Income . . . . . . . . . . . . . . . . . . . . . . . . .
Other Expenses, Net . . . . . . . . . . . . . . . . . . . . . . . . .

Income from Continuing Operations(1) . . . . . . . . . . .
Loss from Discontinued Operations(1) . . . . . . . . . . .
Gain (Loss) on Sale of Discontinued Operations . . . .

Net Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net Income Attributable to Noncontrolling Interests .

Net Income Attributable to Iron Mountain

571,199
324,787

246,412
(47,439)
200,619

399,592
4,054

557,027
373,534

183,493
(6,774)
(1,885)

174,834
3,126

(14,172)
48,747

(62,919)
40,665
(202,504)

(224,758)
(928)

(0.3)%
0.2%

(2.5)%
15.0%

(25.5)%
85.7%
(100.9)%

(56.2)%
22.9%

Incorporated . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 395,538

$ 171,708

$(223,830)

(56.6)%

Adjusted OIBDA(2) . . . . . . . . . . . . . . . . . . . . . . . . .

$ 950,439

$ 912,217

$ (38,222)

(4.0)%

Adjusted OIBDA Margin(2) . . . . . . . . . . . . . . . . . . .

31.5%

30.4%

Year Ended December 31,

2010

2011

Dollar
Change

Percentage
Change

Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating Expenses(1)(3) . . . . . . . . . . . . . . . . . . . . . .

$2,892,349
2,344,800

$3,014,703
2,443,504

$122,354
98,704

Operating Income . . . . . . . . . . . . . . . . . . . . . . . . .
Other Expenses, Net . . . . . . . . . . . . . . . . . . . . . . . . .

Income from Continuing Operations(1)(3) . . . . . . . . .
Loss from Discontinued Operations(1)(3) . . . . . . . . . .
Gain on Sale of Discontinued Operations . . . . . . . . . .

Net (Loss) Income . . . . . . . . . . . . . . . . . . . . . . . . .
Net Income Attributable to Noncontrolling Interests . .

Net (Loss) Income Attributable to Iron Mountain

547,549
380,810

166,739
(219,417)
—

(52,678)
4,908

571,199
324,787

246,412
(47,439)
200,619

399,592
4,054

23,650
(56,023)

79,673
171,978
200,619

452,270
(854)

4.2%
4.2%

4.3%
(14.7)%

47.8%
78.4%
100.0%

858.6%
17.4%

Incorporated . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ (57,586) $ 395,538

$453,124

786.9%

Adjusted OIBDA(2) . . . . . . . . . . . . . . . . . . . . . . . . .

$ 926,676

$ 950,439

$ 23,763

2.6%

Adjusted OIBDA Margin(2) . . . . . . . . . . . . . . . . . . . .

32.0%

31.5%

(1) A $49.0 million non-cash goodwill  impairment charge  related  to  our Continental Western Europe
reporting unit in the year ended December 31,  2011 was recorded. $46.5  million  of  the charge  is
included in our continuing results of  operations  (included in operating expenses  in 2011).
$2.5 million of the charge was allocated to our Italian operations and  is included in loss from
discontinued operations in 2011. See  Notes 2.g. and 14 to Notes  to  Consolidated Financial
Statements.

(2) See ‘‘Non-GAAP Measures—Adjusted  Operating Income  Before Depreciation, Amortization,

Intangible Impairments and REIT Costs  (‘Adjusted OIBDA’)’’ in this Annual Report  for the

43

definition, reconciliation and a discussion  of why  we believe these measures  provide relevant  and
useful information to our current and  potential  investors.

(3) A $283.8 million non-cash goodwill  impairment charge  related  to  our former  worldwide digital
business reporting unit in the year ended December 31, 2010 was recorded. We allocated
$85.9 million of the charge to our retained technology  escrow  services  business,  included in our
continuing results of operations (included in operating expenses in 2010). We allocated the
remaining $197.9 million of the charge to the Digital Business (included in  loss from  discontinued
operations in 2010). See Notes 2.g. and  14 to Notes to Consolidated Financial Statements.

REVENUE

Year Ended December 31,

2011

2012

Dollar
Change

Actual

Constant

Internal
Currency(1) Growth(2)

Percentage Change

Storage Rental
. . . . . . . . . . . . . . .
Core Service . . . . . . . . . . . . . . . . .

$1,682,990
968,424

$1,733,138
942,826

$ 50,148
(25,598)

3.0%
4.3%
(2.6)% (1.0)%

Total Core Revenue . . . . . . . . . .
Complementary Services . . . . . . . .

2,651,414
363,289

2,675,964
329,291

24,550
(33,998)

2.4%
0.9%
(9.4)% (8.5)%

Total Revenue . . . . . . . . . . . . . .

$3,014,703

$3,005,255

$ (9,448)

(0.3)% 1.1%

3.0%
(2.5)%

1.0%
(9.6)%

(0.3)%

Total Service Revenue . . . . . . . . . .

$1,331,713

$1,272,117

$(59,596)

(4.5)% (3.1)%

(4.4)%

Year Ended December 31,

2010

2011

Dollar
Change

Actual

Constant

Internal
Currency(1) Growth(2)

Percentage Change

Storage Rental . . . . . . . . . . . . . . .
Core Service . . . . . . . . . . . . . . . . .

$1,598,718
947,737

$1,682,990
968,424

$ 84,272
20,687

Total Core  Revenue . . . . . . . . . .
Complementary Services . . . . . . . .

2,546,455
345,894

2,651,414
363,289

104,959
17,395

Total Revenue . . . . . . . . . . . . . .

$2,892,349

$3,014,703

$122,354

Total Service Revenue . . . . . . . . . .

$1,293,631

$1,331,713

$ 38,082

5.3%
2.2%

4.1%
5.0%

4.2%

2.9%

3.9%
0.3%

2.6%
3.5%

2.7%

1.2%

3.1%
(0.8)%

1.6%
3.7%

1.9%

0.4%

(1) Constant currency growth rates  are  calculated  by  translating the  2011 results  at the 2012 average

exchange rates and the 2010 results at the 2011  average exchange rates.

(2) Our  internal revenue growth rate  represents the weighted  average  year-over-year  growth rate  of

our  revenues after removing the effects of acquisitions,  divestitures and  foreign currency exchange
rate fluctuations. We calculate internal revenue growth  in local currency  for  our  international
operations.

Our consolidated storage rental revenues increased $50.1 million, or 3.0%, to $1,733.1 million for
the year ended December 31, 2012 and $84.3  million,  or 5.3%, to $1,683.0  million for the year ended
December 31, 2011, in comparison to the  years  ended December 31, 2011  and 2010,  respectively. The
growth rate for the year ended December 31,  2012 consists of  internal revenue growth  of  3.0%. Net
acquisitions/divestitures contributed 1.3%  of the  increase in  reported storage rental  revenues in  2012
over 2011. Foreign currency exchange  rate fluctuations decreased  our storage  rental revenue growth
rate for the year ended December 31, 2012 by approximately 1.4%.  Our consolidated storage rental
revenue growth in 2012 was driven by sustained  storage rental internal growth of 2.1%  and 6.1%  in our
North American Business and International Business segments, respectively. Global records
management net volumes in 2012 increased by 1.8% over the ending volume at  December 31,  2011.

44

The growth rate for the year ended December 31,  2011 consists of internal  revenue growth  of  3.1%.
Net acquisitions/divestitures contributed 0.8% of the increase in reported storage rental revenues  in
2011 over 2010. Foreign currency exchange  rate fluctuations  added approximately 1.4% to our storage
rental revenue growth rate for the year  ended December 31, 2011.  Our consolidated storage rental
revenue growth in 2011 was driven by continued solid storage  rental  growth in the International
Business segment and consistent volume  and price increases in  our North American  Business segment.

Consolidated service revenues, consisting of core  and complementary services, decreased

$59.6 million, or 4.5%, to $1,272.1 million for  the year ended December 31, 2012  from $1,331.7 million
for the year ended December 31, 2011.  Service revenue  internal growth was negative 4.4%  for the  year
ended December 31, 2012. The negative service revenue  internal growth for 2012 was driven by
negative complementary service revenue internal growth  of  9.6% due primarily to the significant
decrease in recycled paper prices in 2012  compared to the same period last year,  which resulted  in
$30.0 million less of recycled paper revenue.  This decline was partially offset by strong DMS revenue
growth and increased project revenues  in 2012. Core service  internal growth in 2012  was negative 2.5%
due to expected declines in activity-based  core services, particularly in the  North American Business
segment. Foreign currency exchange  rate fluctuations decreased  reported service revenues  by  1.4% in
2012 over 2011. Offsetting the decrease in  reported service revenues  were  net acquisitions/divestures,
which  contributed 1.4% to our service revenues in 2012. Consolidated service revenues, consisting of
core and complementary services, increased $38.1  million,  or  2.9%, to $1,331.7  million for the year
ended December 31, 2011 from $1,293.6  million for the year ended December 31,  2010. Service
revenue internal growth was 0.4% driven  by complementary service revenue internal  growth of 3.7% in
2011, partially offset by negative core  service revenue internal growth of  0.8% in 2011.  Complementary
service revenues increased in 2011 compared  to  2010 primarily due  to  $25.8 million of additional
revenue generated from the sale of recycled  paper due, in part, to increases in paper  prices. The price
of recycled paper increased through  the third quarter of  2011  before  beginning a sharp  decline into the
first quarter of 2012 and settling into  a  level  approximately  30%  below the 2011 average  price for most
of 2012. Core service revenue internal  growth  in the year ended December 31,  2011 was constrained by
pressure on activity-based service revenues related to the handling and transportation of  items in
storage. These decreases were partially  offset by strong DMS  revenue growth  and higher fuel
surcharges in 2011. Foreign currency  exchange rate fluctuations  increased reported  service  revenues by
1.7% in 2011 over the same period in 2010. Net  acquisitions/divestitures contributed 0.8% of the
increase in reported service revenues in  2011 compared to the same period in  2010.

For the reasons stated above, our consolidated  revenues decreased $9.4  million, or  0.3%, to
$3,005.3 million for the year ended December 31, 2012  from $3,014.7 million for the year ended
December 31, 2011. We calculate internal  revenue growth  in local currency for  our international
operations. Internal revenue growth was negative  0.3% for 2012. For the year ended  December 31,
2012, foreign currency exchange rate  fluctuations  decreased our consolidated revenues by 1.4%
primarily due to the weakening of the  British pound sterling,  Canadian dollar and Euro against the
U.S. dollar, based on an analysis of weighted average rates  for the  comparable periods. Offsetting the
decrease in reported consolidated revenues were net  acquisitions/divestitures  which contributed an
increase of 1.3% of total reported revenues in 2012 over the same period in 2011. Our consolidated
revenues increased $122.4 million, or 4.2%, to $3,014.7  million for the  year ended  December 31, 2011
from $2,892.3 million for the year ended  December 31,  2010. Internal revenue growth  was  1.9% for
2011. For the year ended December 31,  2011,  foreign currency exchange rate  fluctuations increased our
consolidated revenues by 1.5% primarily  due  to  the strengthening  of  the British  pound sterling,
Canadian dollar and Euro against the U.S.  dollar, based on an analysis of weighted average  rates for
the comparable periods. Net acquisitions/divestitures contributed 0.8%  of  the increase in  total  reported
revenues in 2011 over the same period in 2010.

45

Internal Growth—Eight-Quarter Trend

2011

2012

First

Fourth
Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter

Second

Second

Fourth

Third

Third

First

Storage Rental Revenue . . . . .
Service Revenue . . . . . . . . . . .
Total Revenue . . . . . . . . . . . .

3.0% 2.8% 3.3%
3.3% 2.9% 3.5% 2.4% 3.2%
(0.1)% 1.2% 1.8% (1.4)% (2.2)% (5.2)% (7.8)% (2.4)%
1.2% 0.6% (0.3)% (2.1)% 0.8%
1.6% 2.1% 2.6%

We  expect  our  consolidated  internal  revenue  growth  rate  for  2013  to  be  approximately  (1)%  to
2%. During the past eight quarters our storage rental  revenue  internal  growth rate  has ranged between
2.4% and 3.5%. Storage rental revenue  internal growth rates  have stabilized over the  past eight
quarters following a decline that was driven primarily by  the most  recent financial crisis. Volume
growth in the North American Business  segment has been relatively flat over this period and  as a
result, storage rental growth has been driven primarily by  net price increases. Within our  International
Business segment, the more developed  markets are  generating consistent low-to-mid  single-digit storage
rental growth while the emerging markets  are  producing strong  double-digit storage  rental growth  by
taking advantage of the first-time outsourcing trends for  physical records  storage  and management in
those markets. The internal revenue  growth rate for service revenue is inherently more  volatile than the
storage rental revenue internal growth rate due to the  more discretionary nature of  certain
complementary services we offer, such  as large special projects,  and the volatility of pricing for  recycled
paper. These revenues, which are often  event-driven and impacted to a greater extent by economic
downturns as customers defer or cancel the  purchase  of certain services as  a way to reduce their
short-term costs, may be difficult to replicate in  future periods. As a commodity,  recycled paper  prices
are subject to the volatility of that market. The internal growth  rate  for total  service  revenues reflects
the following: (1) consistent pressures  on  activity-based service revenues  related to the handling and
transportation of items in storage and secure shredding,  particularly in  the North  American Business
segment; (2) fluctuations in the price  of  recycled paper,  which increased through the  third  quarter  of
2011 before beginning a sharp decline into the first quarter of 2012 and settling into a level
approximately 30% below the 2011 average price for most  of 2012;  (3) softness  in some of our other
complementary service lines, such as  fulfillment services;  and (4) higher  fuel surcharges.

46

OPERATING EXPENSES

Cost of Sales

Consolidated cost  of sales (excluding  depreciation and amortization)  consists  of the following

expenses (in thousands):

Year Ended December 31,

2011

2012

Dollar
Change

Constant
Actual Currency

Percentage
Change

% of
Consolidated
Revenues

2011

2012

Percentage
Change
(Favorable)/
Unfavorable

Labor . . . . . . . . . . . . . . . . $ 595,207 $ 625,922 $30,715
(922)
Facilities . . . . . . . . . . . . . .
Transportation . . . . . . . . . .
1,018
Product Cost of Sales and

421,098
126,023

422,020
125,005

5.2% 6.8% 19.7% 20.8% 1.1%
(0.2)% 1.2% 14.0% 14.0% 0.0%
0.8% 2.4% 4.1% 4.2% 0.1%

Other . . . . . . . . . . . . . .

102,968

104,070

1,102

1.1% 3.0% 3.4% 3.5% 0.1%

$1,245,200 $1,277,113 $31,913

2.6% 4.1% 41.3% 42.5% 1.2%

Year Ended December 31,

2010

2011

Dollar
Change

Constant
Actual Currency

Percentage
Change

% of
Consolidated
Revenues

2010

2011

Percentage
Change
(Favorable)/
Unfavorable

Labor . . . . . . . . . . . . . . . . $ 580,920 $ 595,207 $14,287
16,679
Facilities . . . . . . . . . . . . . .
Transportation . . . . . . . . . .
17,599
Product Cost of Sales and

422,020
125,005

405,341
107,406

2.5% 0.7% 20.1% 19.7% (0.4)%
4.1% 2.4% 14.0% 14.0% 0.0%
16.4% 14.4% 3.7% 4.1% 0.4%

Other . . . . . . . . . . . . . .

99,195

102,968

3,773

3.8% 1.7% 3.4% 3.4% 0.0%

$1,192,862 $1,245,200 $52,338

4.4% 2.6% 41.2% 41.3% 0.1%

Labor

Labor expense increased to 20.8% of consolidated  revenues  for the  year ended December  31, 2012

compared to 19.7% for the year ended December 31, 2011.  Labor expense for  the year  ended
December 31, 2012 increased by 6.8%  on a constant currency basis  compared to the year ended
December 31, 2011 primarily due to merit increases, the reclassification of  certain  overhead expenses to
cost of sales, and $12.9 million in labor  costs associated  with our recent acquisitions. Labor costs  were
favorably impacted by 1.6 percentage points due  to  currency rate changes during the year ended
December 31, 2012.

Labor expense decreased to 19.7% of  consolidated revenues for the year  ended  December 31,
2011 compared to 20.1% for the year ended December 31,  2010. For the year ended  December 31,
2011, labor expense was unfavorably  impacted by 1.8 percentage points due  to  currency  rate changes.
Excluding (1) the effect of currency rate fluctuations and (2)  the impact associated  with labor cost
accruals related to the Brazilian litigation  (in which a charge of  $7.4 million  was  recorded in 2010  and
a benefit of $3.5 million was recorded  in  2011) labor expense  increased by 2.6%  in 2011 over  2010
primarily due to increased incentive compensation of $8.0  million  as well  as  increased  health  insurance
expenses of $5.0 million.

Facilities

Facilities costs as a percentage of consolidated revenues were flat at 14.0% for the years ended

December 31, 2012 and December 31, 2011. The largest component of our facilities cost is rent
expense, which, in  constant currency  terms,  increased by $6.5 million  to  $213.8 million for  the year

47

ended December 31, 2012 compared to the same period in 2011, primarily  due  to  $3.4 million of rent
expense associated with our recent acquisitions, as well  as certain facility consolidations  within both our
North American Business and International Business segments during the  fourth quarter of fiscal  year
2012. Other facilities costs decreased by approximately $2.2 million, in  constant currency terms, for  the
year ended December 31, 2012 compared to the year ended December 31,  2011, primarily due to
reductions in insurance costs and personal property taxes. Facilities costs were favorably  impacted  by
1.4 percentage points due to currency rate changes during the year ended December 31, 2012.

Facilities costs were flat at 14.0% of  consolidated revenues for the years ended December 31, 2011

and December 31, 2010. Facilities costs  were unfavorably impacted  by 1.7 percentage  points due to
currency rate changes during the year  ended December 31, 2011. The largest component of our
facilities cost is rent expense, which, on a  reported dollar basis, decreased to 12.5% of consolidated
storage rental revenues for the year ended  December  31, 2011 compared  to  13.0% in the  same period
in 2010. Other facilities costs increased by approximately $10.1 million, in constant currency terms, for
the year ended December 31, 2011 compared to the year ended  December 31, 2010, primarily due to
increased building maintenance costs  of  $6.9  million and increased insurance  costs of $5.4 million.

Transportation

Transportation expenses increased by $2.9 million in constant currency terms during the year ended

December 31, 2012 compared to the same period in 2011  as a  result  of a $3.5  million  increase in
various vehicle costs (including fuel, insurance, repair and lease costs),  partially  offset by a reduction in
third-party transportation costs of $0.4  million. Transportation expenses  were favorably impacted by
1.6 percentage points due to currency rate changes during the year ended December 31, 2012.

Transportation expenses were unfavorably impacted by 2.0 percentage points  due  to  currency  rate
changes during the year ended December 31,  2011. Transportation expenses increased by $15.7 million
in constant currency terms during the year  ended December  31, 2011 compared to the same  period in
2010. The increase in transportation costs was  primarily a  result of increased third party  transportation
costs of $7.1 million, increased fuel costs  of $6.3  million and increased vehicle repair, rental and
insurance costs of $2.0 million.

Product Cost of Sales and Other

Product cost of sales and other, which includes cartons, media and other service, storage and
supply costs, is highly correlated to complementary revenue streams. For  the year ended  December 31,
2012, product cost of sales and other, which  is correlated to higher project  revenues, increased by
$1.1 million as compared to the prior year period on  an actual  basis. These costs  were favorably
impacted by 1.9 percentage points due  to  currency rate changes  during  the year  ended December 31,
2012.

Product cost of sales and other was unfavorably impacted by 2.1 percentage points of  currency  rate
changes during the year ended December 31,  2011. For  2011, product  cost of sales and other increased
by $3.8  million as  compared to 2010 on  an actual  basis.

48

Selling, General and Administrative  Expenses

Selling, general and administrative expenses  consists of the  following  expenses (in thousands):

Year Ended
December 31,

2011

2012

Percentage
Change

Dollar
Change

Constant
Actual Currency

% of
Consolidated
Revenues

2011

2012

Percentage
Change
(Favorable)/
Unfavorable

General and Administrative . . $470,430 $508,365 $37,935
Sales, Marketing & Account

8.1% 9.5% 15.6% 16.9% 1.3%

Management

. . . . . . . . . . .
Information Technology . . . . .
Bad Debt Expense . . . . . . . . .

244,645
110,010
9,506

235,449
98,234
8,323

(9,196)
(3.8)% (2.6)% 8.1% 7.8% (0.3)%
(11,776) (10.7)% (9.3)% 3.6% 3.3% (0.3)%
(1,183) (12.4)% (12.5)% 0.3% 0.3% 0.0%

$834,591 $850,371 $15,780

1.9% 3.2% 27.7% 28.3% 0.6%

Year Ended
December 31,

2010

2011

Percentage
Change

Dollar
Change

Constant
Actual Currency

% of
Consolidated
Revenues

2010

2011

Percentage
Change
(Favorable)/
Unfavorable

General and Administrative . . $446,175 $470,430 $24,255
Sales, Marketing & Account

5.4% 3.9% 15.4% 15.6% 0.2%

Management

. . . . . . . . . . .
Information Technology . . . . .
Bad Debt Expense . . . . . . . . .

214,977
99,858
11,801

244,645
110,010
9,506

29,668
13.8% 12.0% 7.4% 8.1% 0.7%
10.2% 8.7% 3.5% 3.6% 0.1%
10,152
(2,295) (19.4)% (20.8)% 0.4% 0.3% (0.1)%

$772,811 $834,591 $61,780

8.0% 6.4% 26.7% 27.7% 1.0%

General and Administrative

General and administrative expenses  increased to 16.9%  of consolidated revenues  in the year
ended December 31, 2012 compared to 15.6% in  the year  ended December 31, 2011.  In constant
currency terms, general and administrative  expenses increased by  9.5% during the year ended
December 31, 2012 compared to the same period in 2011.  Included in general and  administrative
expenses for the year ended December 31,  2012 were $34.4  million of  REIT  Costs compared to
$15.5 million in the comparable prior year period.  Further contributing to the  increase in 2012 was
increased stock-based compensation  expense of $10.6  million  and  a  $7.4 million increase within our
Latin American operations primarily associated with our recent acquisition in Brazil. These increases
were partially offset by the reclassification  of  certain overhead expenses to cost of  sales. General and
administrative expenses were favorably impacted by 1.4 percentage  points due to currency rate  changes
during the year ended December 31, 2012.

General and administrative expenses  increased to 15.6%  of consolidated revenues  in the year
ended December 31, 2011 compared to 15.4% in  the year  ended December 31, 2010.  General and
administrative expenses were unfavorably  impacted by 1.5 percentage points  due  to  currency  rate
changes during the year ended December 31,  2011. In constant  currency terms, general and
administrative expenses increased by $17.8 million in the  year ended December 31, 2011  compared to
the same period in 2010. The increase was primarily  attributable to $15.5 million of advisory fees and
other costs associated with our 2011 proxy contest and a $16.1 million  increase in incentive
compensation, partially offset by a reduction of $16.2  million  in other professional fees within  North
America related to productivity investments incurred  in 2010  and  which did not repeat in 2011.

49

Sales, Marketing & Account Management

Sales, marketing and account management expenses decreased to 7.8% of consolidated revenues
during the year ended December 31, 2012 compared to 8.1%  in the same prior year  period. In constant
currency terms, the decrease of $6.3 million during the  year ended December  31, 2012 compared to the
same period in 2011 is primarily due  to  a  $3.0 million reduction in compensation expenses, primarily
associated with a decrease in commissions expense within our North American Business segment, as
well as a corresponding decrease in the associated payroll taxes. Sales,  marketing  and account
management expenses were favorably  impacted by 1.2 percentage points due  to  currency  rate changes
during the year ended December 31, 2012. These  decreases were partially offset by restructuring  costs
of $3.6 million incurred within our North  American  Business segment  during  the fourth  quarter  of
2012.

Sales, marketing and account management expenses were unfavorably impacted by 1.8  percentage

points due to currency rate changes during  the year  ended December  31, 2011.  In  constant currency
terms, the increase of $26.3 million in  the year ended December 31,  2011 is primarily related to
increased sales and marketing expenses,  primarily  related to a  planned incremental investment of
$20.0 million within North America to  sustain the revenue annuity, primarily resulting in  increased
compensation of $23.9 million, due to increased sales commissions, payroll tax expenses  and incentive
compensation.

Information Technology

In constant currency terms, information technology expenses decreased $10.1 million during the

year ended December 31, 2012 compared to the same period in 2011 primarily  due  to  decreased
compensation expenses of $8.2 million, as  well as decreased professional fees of $2.6 million.
Information technology expenses were  favorably impacted  by 1.4 percentage  points due to currency rate
changes during the year ended December 31,  2012.

In constant currency terms, information technology expenses increased $8.8 million during the year

ended December 31, 2011 compared to the same period in 2010 primarily  due  to  an increase in
incentive compensation and related payroll taxes of $6.1  million  and  health insurance and  other benefit
costs of $2.9 million. Information technology expenses were unfavorably impacted by 1.5 percentage
points due to currency rate changes during  the year  ended December  31, 2011.

Bad Debt Expense

Consolidated bad debt expense for the year ended December 31, 2012  decreased  $1.2 million, or

12.4%, to $8.3 million (0.3% of consolidated revenues) from $9.5 million (0.3% of  consolidated
revenues) for the year ended December  31, 2011. We maintain an  allowance  for doubtful  accounts that
is calculated based on our past loss experience,  current and prior  trends in our aged  receivables,
current economic conditions, and specific circumstances of individual receivable  balances.  We continue
to monitor our customers’ payment activity and make  adjustments based on their  financial  condition
and in light of historical and expected  trends.

Consolidated bad debt expense for the year ended December 31, 2011  decreased  $2.3 million to
$9.5 million (0.3% of consolidated revenues)  from $11.8 million (0.4% of consolidated revenues)  for
the year ended December 31, 2010.

Depreciation, Amortization, and (Gain)  Loss on Disposal/Write-down of Property, Plant and
Equipment, Net

Depreciation expense decreased $10.0 million for the year ended December 31, 2012 compared to
the year ended December 31, 2011, consisting of $2.1  million  within our North American Business and

50

Corporate segments associated with information technology assets reaching  the end of their useful life
and $7.9 million in our International Business segment  primarily  related to accelerated depreciation
taken in previous years due to the decision  to  exit certain facilities  in the United  Kingdom.
Depreciation expense increased $11.9  million for the year ended December 31,  2011 compared to the
year ended December 31, 2010, primarily due to the $7.9  million  increase in our International Business
segment noted above, as well as additional depreciation expense  related  to  capital expenditures  and
acquisitions, including storage systems,  which  include racking, building and leasehold improvements,
computer systems, hardware and software, and buildings primarily in our  International Business
segment.

Amortization expense increased $6.9 million for  the year ended December 31, 2012  compared to

the year ended December 31, 2011, primarily  due  to  the increased  amortization of customer
relationship intangible assets acquired through business combinations. Amortization  expense increased
$3.4 million for the year ended December 31, 2011  compared to the year ended  December 31, 2010,
primarily due to an increase of customer  relationship  intangible assets acquired related to the Poland
acquisition described in Note 6 to Notes to Consolidated Financial Statements.

Consolidated loss on disposal/write-down of property, plant and equipment, net  was  $4.4 million

for the year ended December 31, 2012  and consisted  primarily of $5.5 million, $1.9 million and
$0.5 million of losses associated with asset write-downs  in our European operations, North  American
operations and Latin American operations, respectively, offset by  $3.5 million of gains associated  with
the sale of leased vehicles in North America.  Consolidated  gain on  disposal/write-down of property,
plant and equipment, net of $2.3 million for the  year  ended December 31, 2011 consisted primarily of
(1) a gain of approximately $3.2 million  related to the disposition of a facility in Canada and (2)  a gain
of approximately $3.0 million on the  retirement of  leased vehicles accounted for  as capital lease assets
in North America, offset by (3) a loss  associated with  discontinued use  of  certain third-party software
licenses of approximately $3.5 million (approximately $3.1 million associated  with our International
Business segment and approximately $0.4  million associated with our North American Business
segment). Consolidated gain on disposal/write-down  of property, plant and equipment, net  of
$11.0 million for the year ended December 31, 2010  consisted primarily of a  gain of approximately
$10.2 million as a result of the settlement with  our  insurers  in connection with a portion  of  the
property component of our claim related to the Chilean earthquake in the  third  and fourth quarter of
2010, gains of approximately $3.2 million  in North America  primarily related to the disposition  of
certain owned equipment and a gain on  disposal of a  building in our International Business  segment of
approximately $1.3 million in the United  Kingdom,  offset by approximately $1.0  million of  asset write-
downs associated with our Latin American  operations and  approximately $2.6  million of  impairment
losses primarily related to certain owned  facilities in North America.

Intangible Impairments

During  the quarter ended September  30, 2010, prior  to  our  annual goodwill impairment  review, we

concluded that events occurred and circumstances  changed in our  former worldwide digital business
reporting unit that required us to conduct  an  impairment review. The primary factors contributing to
our  conclusion that we had a triggering event  and  a requirement to reassess our  former worldwide
digital business reporting unit goodwill for impairment included: (1) a reduction in forecasted revenue
and operating results due to continued  pressure on key parts of the business as a result  of  the weak
economy; (2) reduced revenue and profit  outlook for our eDiscovery service due to smaller average
matter size and lower pricing; (3) a decision  to  discontinue  certain software development  projects; and
(4) the sale of the Domain Name Product Line. As a result of the review, we recorded a provisional
goodwill impairment charge associated with our former worldwide digital business reporting unit  in the
amount of $255.0 million during the  quarter  ended September 30,  2010. We finalized the estimate in
the fourth quarter of 2010, and we recorded an additional impairment of $28.8 million, for  a total

51

goodwill impairment charge of $283.8  million. In the year ended December 31,  2010, based on a
relative fair value basis, we allocated  $85.9 million of this charge to the retained technology escrow
services business, which continues to  be  included  in our continuing results  of operations.  We retained
our  technology escrow services business,  which had  previously  been reported in  the former worldwide
digital business segment along with the  Digital Business  and  the  Domain Name Product Line and  is
now reported in the North American Business segment.

In September 2011, as a result of certain changes we made in the manner in  which our European

operations are managed, we reorganized  our reporting  structure and reassigned  goodwill  among  the
revised reporting units. As a result of  the management and reporting changes, we concluded at that
time that we had three reporting units within  our European  operations: (1)  UKI; (2) Continental
Western Europe; and (3) Central Europe.  As a result of the restructuring of our reporting units,  we
concluded that we had an interim triggering event, and, therefore, we performed an interim  goodwill
impairment test for UKI, Continental Western  Europe and  Central  Europe  in the third quarter of
2011, as of August 31, 2011. As required  by  GAAP, prior  to  our goodwill impairment analysis,  we
performed an impairment assessment  on  the long-lived assets within our UKI, Continental Western
Europe and Central Europe reporting units and noted no  impairment, except  for our Italian
operations, which was included in our Continental Western Europe  reporting  unit, and which is now
included in discontinued operations. Based on our analyses, we  concluded that the goodwill of our UKI
and Central Europe reporting units was  not  impaired. Our Continental  Western Europe  reporting unit’s
fair value was less than its carrying value,  and,  as a result, we recorded  a goodwill impairment charge
of $46.5 million included as a component of intangible impairments from  continuing  operations in our
consolidated statements of operations for  the year ended December 31,  2011.

OPERATING INCOME and ADJUSTED OIBDA

As a result of the foregoing factors, consolidated operating income  decreased $14.2  million, or
2.5%, to $557.0 million (18.5% of consolidated revenues) for  the year  ended December 31, 2012 from
$571.2 million (18.9% of consolidated  revenues)  for the  year ended December  31, 2011. As a result of
the foregoing factors, consolidated Adjusted OIBDA decreased $38.2 million, or 4.0%,  to
$912.2 million (30.4% of consolidated  revenues)  for the  year ended December  31, 2012 from
$950.4 million (31.5% of consolidated  revenues)  for the  year ended December  31, 2011.

As a result of the foregoing factors, consolidated operating income  increased $23.7 million,  or
4.3%, to $571.2 million (18.9% of consolidated revenues) for  the year  ended December 31, 2011 from
$547.5 million (18.9% of consolidated  revenues)  for the  year ended December  31, 2010. As a result of
the foregoing factors, consolidated Adjusted OIBDA increased $23.8 million, or 2.6%,  to  $950.4 million
(31.5% of consolidated revenues) for  the year ended  December 31,  2011 from  $926.7 million (32.0% of
consolidated revenues) for the year ended December 31, 2010.

52

OTHER EXPENSES, NET

Interest Expense, Net

Consolidated interest expense, net increased $37.3 million  to  $242.6 million (8.1% of consolidated
revenues) for the year ended December  31, 2012 from $205.3  million  (6.8%  of  consolidated  revenues)
for the year ended December 31, 2011  primarily due to the  issuance  of $1.0 billion  in aggregate
principal of the 53⁄4% Senior Subordinated Notes due 2024 (the ‘‘53⁄4% Notes’’) in August 2012 and the
issuance of $400.0 million in aggregate  principal amount of the 73⁄4% Senior Subordinated Notes due
2019 (the ‘‘73⁄4% Notes’’) in September 2011, as well as an increase in the average outstanding
borrowings under our revolving credit  facilities during the year  ended  December 31, 2012 compared  to
the same period in 2011. This increase  was partially offset by the early  retirement of $231.3 million  of
the 73⁄4% Senior Subordinated Notes due 2015 (the ‘‘73⁄4% Notes due 2015’’) during early 2011, as well
as the early retirement of $320.0 million of our 65⁄8% Senior Subordinated Notes due 2016 (the ‘‘65⁄8%
Notes’’) and $200.0 million of our 83⁄4% Senior Subordinated Notes due 2018 (the ‘‘83⁄4% Notes’’) in
August 2012. Our weighted average interest rate was 6.5% at  December  31, 2012 and 6.9%  at
December 31, 2011.

Consolidated interest expense, net increased $0.7 million to  $205.3 million (6.8% of consolidated
revenues) for the year ended December  31, 2011  from $204.6  million  (7.1%  of  consolidated  revenues)
for the year ended December 31, 2010  primarily due to the  issuance  of $400.0 million in aggregate
principal of our 73⁄4% Notes due 2019 in September 2011,  which was  partially offset by  the early
retirement of $431.3 million of our 73⁄4% Notes due 2015 during late 2010 and early 2011.

Other (Income) Expense, Net (in thousands)

Foreign currency transaction losses (gains),  net . . . . . . . . . . . . . . . . . . . .
Debt extinguishment expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$17,352
993
(5,302)

$10,223
10,628
(4,789)

$(7,129)
9,635
513

Year Ended
December 31,

2011

2012

Dollar
Change

$13,043

$16,062

$ 3,019

Year Ended
December 31,

2010

2011

Dollar
Change

Foreign currency transaction losses, net . . . . . . . . . . . . . . . . . . . . . . . . . .
Debt extinguishment expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$5,664
1,792
1,312

$17,352
993
(5,302)

$11,688
(799)
(6,614)

$8,768

$13,043

$ 4,275

Net foreign currency transaction losses of $10.2 million, based  on  period-end exchange  rates,  were

recorded  in the year ended December  31, 2012. Losses were primarily a result of changes in  the
exchange rate of the Brazilian real, as  this currency  relates to our intercompany balances with  and
between our Brazilian subsidiaries, as  well as additional losses associated  with  our British pound
sterling and Euro denominated debt and forward foreign currency  swap contracts denominated in
British pounds sterling and Australian dollars. These losses were  partially  offset by gains  resulting
primarily from the change in the exchange rate of the British  pound  sterling,  Euro  and Australian
dollar against the U.S. dollar compared  to  December 31,  2011, as it relates  to  our intercompany
balances with and between our European  and Australian  subsidiaries.

53

Net foreign currency transaction losses of $17.4 million, based  on  period-end exchange  rates,  were
recorded  in the year ended December  31, 2011. Losses were primarily a result of British pound  sterling
denominated debt and forward foreign  currency  swap contracts and changes in the exchange rate  of  the
Euro,  Russian Ruble and certain Latin American currencies against the  U.S. dollar  compared to
December 31, 2010, as these currencies  relate to our  intercompany balances with and between our
European and Latin American subsidiaries. Partially offsetting these losses were  gains which  resulted
primarily from our Euro denominated bonds issued  by IMI  as well  as changes in  the exchange  rate of
the British pound sterling against the U.S. dollar  compared to December 31, 2010,  as these currencies
relate to our intercompany balances with and between our  United Kingdom subsidiaries.

Net foreign currency transaction losses of $5.7 million, based  on  period-end exchange  rates,  were

recorded  in the year ended December  31, 2010. Losses resulted primarily  from changes in  the exchange
rate of the British pounds sterling, the Euro and  the Russian  Ruble, offset  by  the Brazilian Real,
against the U.S. dollar compared to December 31, 2009,  as these  currencies relate to our intercompany
balances with and between our European  and Latin American subsidiaries,  and gains associated with
our  British pound sterling forward contracts, British pound sterling denominated  debt and Euro
denominated debt issued by IMI.

During  the year ended December 31,  2012  we recorded  a charge  of  approximately $10.6 million in

the third quarter of 2012 related to the early extinguishment of $320.0  million of the  65⁄8% Notes and
$200.0 million of the 83⁄4% Notes. This charge consists of the  call premium associated with the  83⁄4%
Notes and original issue discounts and deferred financing costs related to  the 65⁄8% Notes and 83⁄4%
Notes. During the year ended December  31, 2011 we recorded a  gain of approximately $0.9 million in
the first quarter of 2011 related to the  early extinguishment of $231.3 million of the  73⁄4% Notes due
2015. This gain consists of original issue premiums, net  of deferred  financing costs  related to the 73⁄4%
Notes due 2015. Additionally, we recorded a  charge of $1.8 million in the second  quarter  of  2011
related to the early retirement of our  previous  revolving credit and  term loan  facilities,  representing a
write-off of deferred financing costs.  During the year ended  December 31, 2010, we redeemed
$200.0 million of the $431.3 million aggregate principal amount outstanding  of  the 73⁄4% Notes due
2015 at a redemption price of $1,012.92  for each  one thousand  dollars  of principal amount of the  notes
redeemed, plus accrued and unpaid interest.  We recorded a charge to other expense (income), net of
$1.8 million in the third quarter of 2010  related to the  early extinguishment of  the 73⁄4% Notes due
2015 that were redeemed. This charge consists  of  the call premium  and deferred financing costs, net of
original issue premiums related to the  73⁄4% Notes due 2015 that were redeemed.

Other, net in the year ended December 31, 2012 consisted  primarily of $2.7 million of royalty
income associated with the Digital Business, $1.5 million of gains associated with our acquisition of
equity interests that we previously held  associated  with  our Turkish and Swiss joint  ventures and
$1.3 million of gains related to certain marketable securities held in a trust for  the benefit of employees
included in a deferred compensation  plan we sponsor. Other, net  for the year  ended December 31,
2011 was a gain of $5.3 million, which primarily  consists  of a $5.9 million gain associated with the fair
valuing  of the 20% equity interest that we  previously held  in our Polish joint venture in connection with
our  acquisition of  the remaining 80% interest in  January 2011. Other, net in the year ended
December 31, 2010 was a $1.3 million loss. Included in the loss for  the year  ended December 31, 2010
was $4.7 million of losses related to the impact of the change in IME’s fiscal  year-end. Since its
inception, IME had operated with an  October 31 fiscal  year-end. IME’s financial results  had historically
been consolidated with IMI’s results  with a two-month lag. In order to better align our European
processes with the enterprise, effective January 1, 2010,  the IME fiscal year-end was  changed to
December 31 to match the Company’s  fiscal  year-end. The $4.7 million charge represents the net
impact of this change for the two years ended December 31, 2009. Partially offsetting this loss  was
$1.2 million of gains related to certain trading marketable securities held in a trust  for the  benefit of
employees included in a deferred compensation plan we  sponsor.

54

Provision for Income Taxes

Our effective tax rates for the years ended December 31, 2010,  2011 and 2012 were  50.1%, 30.2%
and 38.5%, respectively. The primary  reconciling items between the federal statutory  rate of 35% and
our  overall effective tax rate for the year  ended December 31, 2012  were differences  in the rates of tax
at which our foreign earnings are subject,  including  foreign exchange gains and losses in different
jurisdictions with different tax rates and  state income taxes (net of federal tax  benefit).  During  the year
ended December 31, 2012, foreign currency gains were recorded  in lower tax jurisdictions associated
with our marking-to-market of intercompany loan positions while foreign currency losses  were recorded
in higher tax jurisdictions associated with  our marking-to-market  of debt  and derivative instruments,
which  lowered our 2012 effective tax  rate by 2.2%. The primary reconciling  items between  the federal
statutory rate of 35% and our overall effective tax rate for the year  ended  December 31, 2011 was a
positive impact provided by the recognition of certain  previously  unrecognized tax  benefits due to
expirations of statute of limitation periods and  settlements with tax authorities in various  jurisdictions
and differences in the rates of tax at which our foreign earnings  are  subject,  including foreign  exchange
gains and losses in different jurisdictions  with different tax rates. This benefit was partially offset by
state income taxes (net of federal benefit). Additionally, to a lesser extent, a  goodwill  impairment
charge  included in income from continuing operations as a  component  of intangible impairments in  our
consolidated statements of operations, of  which  a majority was non-deductible for tax  purposes, is a
reconciling item that impacts our effective tax rate. The primary reconciling  item between the  federal
statutory rate of 35% and our overall effective tax rate for the year  ended  December 31, 2010 was a
goodwill impairment charge included  in  income  from continuing operations as a component  of
intangible impairments in our consolidated statements  of  operations, of which a  majority was
non-deductible for tax purposes. The  negative impact  of U.S. legislative  changes reducing the expected
utilization of foreign tax credits was offset by the recognition of certain previously  unrecognized tax
benefits due to expirations of statute of  limitation  periods and settlements with tax authorities in
various jurisdictions. Additionally, to  a  lesser extent, state income  taxes (net of federal benefit) and
differences in the rates of tax at which  our foreign  earnings are subject, including foreign exchange
gains and losses in different jurisdictions  with different tax rates, are  also reconciling items and impact
our  effective tax rate.

Our effective tax rate is subject to variability in the future due to, among other items: (1) changes

in the mix of income from foreign jurisdictions; (2) tax law changes; (3) volatility in  foreign exchange
gains and (losses); (4) the timing of the  establishment and reversal of tax reserves;  (5) our ability to
utilize foreign tax credits and net operating  losses that we  generate; and (6) our proposed REIT
conversion. We are subject to income  taxes in the  U.S. and numerous foreign jurisdictions. We are
subject to examination by various tax  authorities in jurisdictions in which we  have business operations
or a taxable presence. We regularly assess  the likelihood of additional assessments by tax authorities
and provide for these matters as appropriate. Although we believe our  tax estimates are appropriate,
the final determination of tax audits and  any related  litigation could  result in  changes in our estimates.

INCOME FROM CONTINUING OPERATIONS

As a result of the foregoing factors, consolidated income  from continuing operations for  the year
ended December 31, 2012 decreased  $62.9  million, or  25.5%, to $183.5 million (6.1% of consolidated
revenues) from income from continuing operations of $246.4 million (8.2% of consolidated revenues)
for the year ended December 31, 2011.  The  decrease in income  from  continuing  operations  is primarily
due to the $37.3 million increase in interest expense,  an $18.9 million increase in REIT Costs year  over
year, and a higher income tax provision in 2012  compared to 2011.

As a result of the foregoing factors, consolidated income  from continuing operations for  the year
ended December 31, 2011 increased  $79.7 million, or  47.8%, to $246.4 million (8.2% of consolidated
revenues) from income from continuing operations of $166.7 million (5.8% of consolidated revenues)

55

for the year ended December 31, 2010.  The  increase in  income from continuing operations  is primarily
due to the year-over-year decrease of our  provision for income taxes as described above  and the
goodwill impairment charge recorded  in  fiscal year 2010  associated with  our technology escrow services
business, which was previously a component of our  former worldwide digital business segment,  partially
offset by the goodwill impairment charge recorded in fiscal year 2011 associated with  our  Continental
Western Europe reporting unit, as well as,  the impact  of foreign currency exchange rate fluctuations
and the year-over-year change in the (gain) loss  on disposal/write-down of  property, plant and
equipment, net.

INCOME (LOSS) FROM DISCONTINUED OPERATIONS AND GAIN (LOSS) ON SALE  OF

DISCONTINUED OPERATIONS, NET  OF TAX

Loss from discontinued operations was $(219.4) million,  $(47.4) million and $(6.8)  million  for the

years ended December 31, 2010, 2011 and 2012, respectively.  We recorded  a goodwill impairment
charge  associated with our former worldwide digital business reporting unit  in the amount of
$197.9 million, net of the amount allocated  to  the retained technology escrow services business during
the year ended December 31, 2010, based  on  a relative fair  value basis, which continues to be included
in our continuing results of operations as  previously discussed above.  During  2011, we  recorded an
impairment charge of $4.9 million to  write-down the long-lived assets of our  New Zealand operations
to its estimated net realizable value, which is included  in loss  from  discontinued operations.
Additionally, we recorded a tax benefit of $7.9 million during 2011 associated  with the outside tax basis
of our New Zealand operations, which is  also  reflected in income (loss) from  discontinued operations.
Additionally, in conjunction with the goodwill impairment analysis performed associated with our
Continental Western Europe reporting unit, we performed  an impairment test on  the long-lived  assets
of our Italian operations in the third quarter  of  2011. The undiscounted cash flows from our Italian
operations were lower than the carrying value of the  long-lived assets  of  such operations and resulted
in the requirement to fair value the long-lived assets  of this lower level component. As  a result, we
recorded  write-offs of other intangible assets,  primarily customer relationship values of $8.0 million,
and certain write-downs to property, plant and  equipment (primarily racking) long-lived assets in  Italy
of $6.6 million in the third quarter of  2011, which are  included in  loss from  discontinued operations.
We  allocated  $2.5 million of the Continental Western  Europe goodwill  impairment  charge to our Italian
operations which is included in loss from  discontinued operations for the year ended  December 31,
2011.

Pursuant to the Digital Sale Agreement,  we received approximately $395.4 million  in cash,

consisting of the initial purchase price  and  a preliminary working capital adjustment,  which was subject
to a customary post-closing adjustment  based on  the amount of working capital at closing. Autonomy
disputed our calculation of the working  capital adjustment in the Digital Sale Agreement  and, as
contemplated by the Digital Sale Agreement, the matter was referred to an independent third party
accounting firm for determination of the appropriate  adjustment  amount.  On February 22, 2013, the
independent third party accounting firm issued its determination of the appropriate working capital
adjustment, which was consistent with  the amount we  had accrued. As a result, no  adjustment to the
previously recorded gain on sale of discontinued operations, net of tax was  required. Transaction costs
relating to the Digital Sale amounted  to  approximately $7.4 million. Additionally, $11.1 million of
inducements payable to Autonomy have been netted  against the  proceeds in  calculating the gain  on the
Digital Sale. Also,  a tax provision of  $45.1 million  associated  with the  gain recorded on the Digital Sale
was recorded for the year ended December 31, 2011.  A gain on sale of discontinued  operations in the
amount of $243.9 million ($198.7 million, net of tax) was recorded during the  year  ended December 31,
2011, as a result of the Digital Sale. We sold our New Zealand operations on  October 3, 2011 and
recorded  a gain on the sale of discontinued operations of approximately  $1.9 million during the  fourth
quarter of 2011. A loss on sale of discontinued operations in the amount of $1.9 million  ($1.9 million,

56

net of tax) was recorded during the year ended  December 31, 2012  as a result of the sale of our Italian
operations.

NONCONTROLLING INTERESTS

For the year ended December 31, 2012,  net income attributable to noncontrolling interests resulted

in a decrease in net income attributable to Iron Mountain Incorporated of $3.1  million. For the year
ended December 31, 2011, net income  attributable to noncontrolling interests resulted in a  decrease in
net income attributable to Iron Mountain  Incorporated  of  $4.1 million. For the  year  ended
December 31, 2010, net income attributable  to  noncontrolling interests resulted  in a decrease  in net
income attributable to Iron Mountain Incorporated of $4.9 million.  These amounts represent  our
noncontrolling partners’ share of earnings/losses in  our  majority-owned international subsidiaries that
are consolidated in our operating results.

Segment Analysis (in thousands)

Our reportable operating segments are North American Business, International Business and
Corporate. See Note 9 to Notes to Consolidated Financial Statements.  Our North American Business
segment offers storage and information management services throughout the United States and
Canada, including the storage of paper documents, as well  as other media such as microfilm and
microfiche, master audio and videotapes,  film,  X-rays and blueprints, including healthcare information
services, vital records services, service and  courier  operations, and  the  collection, handling  and disposal
of sensitive documents for corporate  customers (‘‘Hard  Copy’’);  the storage and rotation of backup
computer media as part of corporate disaster recovery plans, including service and  courier operations
(‘‘Data Protection’’); information destruction services (‘‘Destruction’’);  the scanning,  imaging and
document conversion services of active  and  inactive  records, or  DMS; the storage, assembly, and
detailed reporting of customer marketing literature and delivery  to  sales offices, trade shows  and
prospective customers’ sites based on current and prospective  customer  orders (‘‘Fulfillment’’); and
technology escrow services that protect and manage source code.  Our International Business segment
offers storage and  information management services throughout Europe, Latin America and Asia
Pacific, including Hard Copy, Data Protection,  Destruction  and  DMS.  Corporate consists of costs
related to executive and staff functions,  including finance, human  resources and  information technology,
which  benefit the enterprise as a whole. These costs are primarily related to the general management
of these  functions on a corporate level and the design and development of  programs, policies and
procedures that are then implemented in  the individual segments, with each segment  bearing its own
cost of implementation. Corporate also includes  stock-based employee compensation expense  associated
with all  employee stock-based awards.

North American Business

Year Ended December 31,

2011

2012

Dollar
Change

Actual

Constant
Currency

Internal
Growth

Percentage
Change

Segment Revenue . . . . . . . . . . . . . . . .

$2,229,143

$2,198,563

$(30,580)

(1.4)% (1.3)% (1.3)%

Segment Adjusted OIBDA(1) . . . . . . .

$ 961,973

$ 916,196

$(45,777)

(4.8)% (4.6)%

Segment Adjusted OIBDA(1) as a

Percentage of Segment Revenue . . . .

43.2%

41.7%

57

Year Ended December 31,

2010

2011

Dollar
Change

Actual

Constant
Currency

Internal
Growth

Percentage
Change

Segment Revenue . . . . . . . . . . . . . . . . .

$2,193,464

$2,229,143

$35,679

1.6% 1.2% 1.1%

Segment Adjusted OIBDA(1) . . . . . . . .

$ 969,505

$ 961,973

$ (7,532)

(0.8)% (1.2)%

Segment Adjusted OIBDA(1) as a

Percentage of Segment Revenue . . . .

44.2%

43.2%

(1) See Note 9 to Notes to the Consolidated Financial Statements for definition  of  Adjusted  OIBDA
and for the basis on which allocations  are made and  a reconciliation of  Adjusted  OIBDA to
income (loss) from continuing operations before provision  (benefit)  for income taxes.

During  the year ended December 31,  2012,  revenue in  our North American Business  segment
decreased 1.4% compared to the year ended  December  31,  2011, primarily due to negative internal
growth of 1.3%. The negative internal growth was driven by negative complementary service revenue
internal growth of 12.0% in the year ended December 31, 2012 due primarily to a decrease in the price
of recycled paper. The negative internal  growth  was  also driven by negative core service internal growth
of 3.1% in the year ended December 31,  2012, which was primarily a  result of lower  revenues from
activity-based services. Partially offsetting  the negative  service growth was  storage  rental revenue
internal growth of 2.1% in the year ended December 31, 2012, as  a  result of net  price increases.
Additionally, unfavorable foreign currency  rate  changes related to the Canadian dollar resulted in
decreased reported revenues, as measured in U.S.  dollars, of 0.1% for  the  year  ended December  31,
2012. Adjusted OIBDA, as a percentage  of  segment revenue, decreased by  1.3% on  a constant  currency
basis in the year ended December 31, 2012  compared to the same period in 2011 primarily as a  result
of the decrease in recycled paper revenue  as well as  $6.3 million of certain costs that were reclassified
into the North American Business segment from  the Corporate segment in fiscal  year 2012.

During  the year ended December 31,  2011,  revenue in  our North American Business  segment
increased 1.6% over the year ended  December  31, 2010, primarily due to internal  growth of 1.1%.
Internal growth was due to storage rental  internal growth of 2.2% related to flat volume growth and
net price increases, partially offset by total  service  internal  growth of negative 0.3%.  Our core service
revenues were constrained by lower service and activity levels partially offset by higher fuel surcharges,
yielding negative internal growth of 1.4% for the  year  ended December 31, 2011, while our
complementary service revenue yielded  2.5% internal growth as a result of higher pricing of recycled
paper, as well as improved special project  and product  sales.  Additionally,  favorable foreign currency
rate changes related to the Canadian  dollar resulted in increased 2011 revenue, as measured in U.S.
dollars, of 0.4% for the year ended December  31, 2011.  Adjusted OIBDA as a percentage  of segment
revenue decreased for the year ended  December 31,  2011 compared to the same period in 2010  due
mainly to increases in sales and marketing expenses of $27.5 million, inclusive  of a planned  incremental
investment of $20.0 million to sustain the  revenue annuity, and  higher incentive  compensation accruals
of $20.6 million, partially offset by a constant  currency  increase in  revenue of  $26.0 million and  a
reduction of $16.2 million in professional  fees related to productivity  investments incurred in 2010  and
which  did not repeat in 2011.

58

International Business

Year Ended
December 31,

2011

2012

Percentage
Change

Dollar
Change

Actual

Constant
Currency

Internal
Growth

Segment Revenue . . . . . . . . . . . . . . . . . . .

$785,560

$806,692

$21,132

2.7% 7.9%

2.8%

Segment Adjusted OIBDA(1)

. . . . . . . . . .

$164,212

$173,620

$ 9,408

5.7% 9.5%

Segment Adjusted OIBDA(1) as a

Percentage of Segment Revenue . . . . . . .

20.9%

21.5%

Year Ended
December 31,

2010

2011

Percentage
Change

Dollar
Change

Actual

Constant
Currency

Internal
Growth

Segment Revenue . . . . . . . . . . . . . . . . . . .

$698,885

$785,560

$86,675

12.4% 7.2% 4.3%

Segment Adjusted OIBDA(1)

. . . . . . . . . .

$130,969

$164,212

$33,243

25.4% 19.0%

Segment Adjusted OIBDA(1) as a

Percentage of Segment Revenue . . . . . . .

18.7%

20.9%

(1) See Note 9 to Notes to the Consolidated Financial Statements for definition  of  Adjusted  OIBDA
and for the basis on which allocations  are made and  a reconciliation of  Adjusted  OIBDA to
income (loss) from continuing operations before provision  (benefit)  for income taxes.

Reported revenues in our International Business  segment increased  2.7% during the year ended

December 31, 2012 over the same period last year. Internal growth was 2.8% supported by solid 6.1%
storage rental internal growth. Acquisitions contributed 5.1% to total reported revenue  growth in the
year ended December 31, 2012 primarily due to our acquisitions in Brazil and  Switzerland  in the
second  quarter of 2012. These gains  were partially offset by foreign currency fluctuations in 2012,
primarily in Europe, that decreased revenue, as measured  in U.S. dollars, by approximately 5.2% in  the
year ended December 31, 2012 as compared to 2011.  Adjusted  OIBDA as a  percentage of segment
revenue increased by 60 basis points  in  the year ended  December 31,  2012 compared to the prior year
period. Increased operating income from productivity  gains and disciplined cost management
contributed 150 basis points of improvement in  2012 over 2011.  These  gains were  partially offset by the
costs associated with closing a facility in the United Kingdom and the impact of integration costs
associated with acquisitions completed  in  2012.

Revenue in our International Business segment increased 12.4% during the year ended

December 31, 2011 over 2010 due to internal  growth of  4.3% and foreign currency fluctuations in 2011,
primarily in Europe, which resulted in increased 2011  revenue, as  measured in  U.S. dollars, of
approximately 5.1% as compared to 2010.  Total internal revenue  growth for the segment  for the  year
ended December 31, 2011 was supported by  solid  6.2% storage rental internal  growth and total service
internal growth of 2.3%. Acquisitions contributed  3.0% of the increase in total reported  international
revenues in the year ended December 31,  2011, primarily  due  to  our acquisitions  in Poland in the first
quarter of 2011 and Greece in the second  quarter of 2010. Adjusted  OIBDA as a percentage  of
segment revenue increased in the year  ended December 31, 2011 compared to the  same period in 2010
primarily due to increased operating  income from productivity gains, pricing actions and  disciplined
cost management, offset by $5.9 million  of  additional productivity investments.

59

Corporate

Year Ended December 31,

2010

2011

2012

Dollar Change

from
2010
to  2011

from
2011
to 2012

Segment Adjusted OIBDA(1) . . . . $(173,798) $(175,746) $(177,599) $(1,948) $(1,853)
Segment Adjusted OIBDA(1) as a

Percentage of Consolidated
Revenue . . . . . . . . . . . . . . . . . .

(6.0)% (5.8)% (5.9)%

Percentage Change

from 2010 from 2011

to 2011

to 2012

(1.1)% (1.1)%

(1) See Note 9 to Notes to the Consolidated Financial Statements for definition  of  Adjusted  OIBDA
and for the basis on which allocations  are made and  a reconciliation of  Adjusted  OIBDA to
income (loss) from continuing operations before provision  (benefit)  for income taxes.

During  the year ended December 31,  2012,  expenses in  the Corporate segment as a  percentage of

consolidated revenue increased 10 basis  points compared to the year ended  December 31,  2011,
primarily due to a $13.1 million increase  in stock-based compensation expense  and increased
professional fees associated with strategic and corporate initiatives, which was partially offset by
reduced information technology expenses  of  $9.7 million and a $6.3 million reclassification  of  certain
costs out of the Corporate segment and into the  North  American Business segment in  fiscal  year  2012.

During  the year ended December 31,  2011,  expenses in  the Corporate segment as a  percentage of

consolidated revenues decreased 1.1%  compared to the year ended December 31,  2010.

Liquidity and Capital Resources

The following is a summary of our cash  balances  and  cash flows (in thousands) as  of  and for the

years ended December 31,

2010

2011

2012

Cash flows from operating activities—continuing  operations . . . . . .
Cash flows from investing activities—continuing operations . . . . . .
Cash flows from financing activities—continuing operations . . . . . .
Cash and cash equivalents at the end  of  year . . . . . . . . . . . . . . . .

$ 603,229
(298,458)
(379,711)
258,693

$ 663,514
(302,213)
(762,670)
179,845

$ 443,652
(394,064)
28,269
243,415

Net cash provided by operating activities from continuing operations  was $443.7 million for the
year ended December 31, 2012 compared to $663.5  million for the year ended December 31,  2011. The
33.1% decrease resulted primarily from lower operating income  combined with higher cash payments
for interest (primarily related to funding  our stockholder payout plan  and  funding  of  REIT Costs),
incentive compensation and income taxes  in  the year  ended  December  31, 2012 compared  to  the same
period in 2011.

Our business requires capital expenditures to support our expected revenue growth and ongoing

operations as well as new products and  services and increased  profitability. These expenditures  are
included in the cash flows from investing  activities from continuing operations. The nature of our
capital expenditures has evolved over time  along with  the nature of our business. We make capital
expenditures to support a number of different objectives.  The majority of our  capital goes to support
business-line growth and our ongoing  operations, but we also expend capital to support the
development and improvement of products  and  services and  projects  designed to increase  our
profitability. These expenditures are generally small and discretionary in nature. Cash paid  for our
capital expenditures, cash paid for acquisitions (net of cash acquired)  and  additions  to  customer
acquisition costs during the year ended December 31,  2012 amounted  to $240.7 million,  $125.1 million
and $28.9 million, respectively. For the year  ended December 31, 2012,  these expenditures  were funded

60

with cash flows provided by operating  activities  from continuing operations. Excluding potential future
acquisitions, we expect our capital expenditures to be approximately $325.0 million in the  year  ending
December 31, 2013. Included in our  estimated  capital expenditures for  2013 is approximately
$75.0 million of real estate and approximately $35.0 million associated with the Conversion Plan.

Net cash provided by financing activities from continuing  operations was $28.3 million for the year

ended December 31, 2012. During 2012,  we received $985.0 million  in net proceeds from the issuance
of the 53⁄4% Notes due 2024 and $40.2 million of proceeds from  the exercise of stock  options  and
purchases under the employee stock  purchase plan. We used the proceeds from these financing
transactions (1) for the early retirement  of $320.0  million  and  $200.0 million  of  the 65⁄8% Notes and
83⁄4% Notes, respectively; (2) to repay borrowings under our term loan  and revolving credit facilities
and other debt of $113.5 million; (3)  to  repurchase $38.1  million  of our  common stock; and (4) to pay
dividends in the amount of $318.8 million on our common  stock  (including the cash portion  of  the
Special Dividend).

Share Repurchases and Dividends

Our board of directors has authorized up  to  $1.2 billion  in repurchases  of  our common  stock. All
repurchases are subject to stock price,  market conditions,  corporate  and legal  requirements and other
factors. As of December 31, 2012, we  had a remaining amount available for repurchase under our
share repurchase program of $66.0 million,  which represents  approximately 1%  in the aggregate of our
outstanding common stock based on  the closing price on such date.

The following table is a summary of our repurchase activity under all  of  our share repurchase

programs during 2012:

2012

Shares

Amount(1)

Authorizations remaining as of January  1, . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional Authorizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repurchases paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repurchases unsettled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,103,149

Authorization remaining as of December 31, . . . . . . . . . . . . . . . . . . . . . . . .

(In thousands)
$100,701
—
(34,666)
—

$ 66,035

(1) Amount  excludes commissions paid associated with share repurchases.

In February 2010, our board of directors adopted a dividend policy  under  which we  have paid, and
in the future intend to pay, quarterly cash dividends on  our common stock. Declaration and payment  of
future quarterly dividends is at the discretion of our board of directors. We may pay certain

61

distributions after becoming a REIT in  the form of cash and  common stock. In fiscal years 2011  and
2012, our board of directors declared  the  following dividends:

Declaration  Date

March 11, 2011 . . . . . . . . . . . . . .
June 10, 2011 . . . . . . . . . . . . . . . .
September 8, 2011 . . . . . . . . . . . .
December 1, 2011 . . . . . . . . . . . .
March 8, 2012 . . . . . . . . . . . . . . .
June 5, 2012 . . . . . . . . . . . . . . . . .
September 6, 2012 . . . . . . . . . . . .
October 11, 2012 . . . . . . . . . . . . .
December 14, 2012 . . . . . . . . . . . .

Potential REIT Conversion

Dividend
Per Share

Record Date

March 25, 2011
$0.1875
June 24, 2011
0.2500
0.2500
September 23, 2011
0.2500 December 23, 2011
March 23, 2012
0.2500
0.2700
June 22, 2012
September 25, 2012
0.2700
October 22, 2012
4.0600
0.2700 December 26, 2012

Total
Amount

$ 37,601
50,694
46,877
43,180
42,791
46,336
46,473
700,000
51,296

Payment Date

April  15, 2011
July 15,  2011
October 14, 2011
January 13, 2012
April  13, 2012
July  13,  2012
October 15, 2012
November  21,  2012
January 17, 2013

In April 2011, we announced  a three-year strategic plan that included  stockholder payouts through

a combination of share buybacks, ongoing  quarterly dividends and potential  one-time dividends of
approximately $2.2 billion through 2013,  with  approximately $1.2  billion to be paid  out by May 2012.
We  fulfilled the commitment to return $1.2 billion of capital to stockholders by May 2012. The REIT
Conversion Plan, however, includes several  modifications to the  previously announced stockholder
payout plan. In accordance with tax rules applicable to REIT conversions, we anticipate  making
distributions to stockholders of our accumulated earnings and profits which is estimated to be
approximately $1.0 billion to $1.5 billion  (collectively,  the ‘‘E&P Distribution’’). We expect to pay the
E&P Distribution in a combination of  common stock and cash dividends, with at least 80% of the E&P
Distribution in the form of common stock and up to 20% in cash. On October 11, 2012, we announced
the declaration by our board of directors of a special dividend of $700 million  (the ‘‘Special Dividend’’)
payable, at the election of the stockholders, in either common stock or cash to stockholders of record
as of  October 22, 2012 (the ‘‘Record Date’’). The Special  Dividend,  which is a portion of  the E&P
Distribution, was paid in a combination  of common stock  and cash on November 21, 2012 (the
‘‘Distribution Date’’) to stockholders  of  record  as of  the Record Date. The balance of  any additional
E&P Distribution will be paid out over  several  years  beginning in 2014 based, in part, on IRS rules and
the timing of the conversions of additional international operations into the REIT structure.
Stockholders elected to be paid their  pro rata portion of the Special Dividend in all common stock or
cash. The total amount of cash paid  to  all  stockholders associated with the Special Dividend was
approximately $140.0 million (including cash  paid in lieu  of  fractional shares). Our shares  of common
stock were valued for purposes of the  Special  Dividend based upon the average closing price on the
three trading days following November  14,  2012, or $32.87 per share,  and as such, the  number of shares
of common stock we issued in the Special  Dividend was approximately 17.0 million  and the  total value
of common stock paid to all stockholders  associated with the  Special Dividend was approximately
$560.0 million. These shares will impact  weighted  average shares outstanding from the date of issuance,
thus  impacting our earnings per share  data prospectively from the Distribution Date. With regard to
our  levels of indebtedness, we plan to  operate within our target leverage ratio range of 3x—4x
EBITDA (as defined in our revolving credit  facilities). We may, however, temporarily operate above
the high  end of this range due to the  timing of cash outlays related to the  Conversion Plan.

There are significant tax payments and other costs associated with implementing the Conversion

Plan, and certain tax liabilities may be incurred regardless of  whether we  ultimately succeed in
converting to a REIT. In addition, we  must undertake  major  modifications to our  internal systems,
including accounting, information technology  and real estate, in order  to  convert to a REIT. We
currently estimate that we will incur approximately  $375.0  million to $475.0 million in costs to support

62

the Conversion Plan, including approximately  $225.0 million  to  $275.0 million of related  tax payments
associated with a change in our method of depreciating  and amortizing various  assets, including certain
of our racking, from our current method  to methods  that  are consistent  with the characterization  of
such assets as real property. The total tax on recapture of depreciation and amortization expenses
across all relevant assets is expected  to  be  paid out  over up to five years beginning in  2012, with
approximately $80.0 million paid in 2012. These tax liabilities were already reflected  as long-term
deferred income taxes on our consolidated balance sheet. As  such, there will  be  no income statement
impact associated with the payment of these  tax liabilities. However, we have reclassified approximately
$123.9 million of long-term deferred income tax  liabilities to current deferred income taxes (included
within accrued expenses within current liabilities) and prepaid and other assets (included within current
assets) within our consolidated balance  sheet as of December 31, 2012. In 2013, we expect to reclassify
another $41.3 million of long-term deferred income tax liabilities to current  deferred income taxes.
Additionally, we currently estimate the  incremental operating and capital expenditures associated with
the Conversion Plan through 2014 to be approximately $150.0 million to $200.0 million. Of these
amounts, approximately $47.0 million  was incurred in 2012, including approximately $12.5 million of
capital expenditures.

Financial Instruments and Debt

Financial instruments that potentially subject  us  to  market  risk  consist principally  of  cash and cash

equivalents (including money market funds and  time deposits), restricted cash (primarily U.S.
Treasuries) and accounts receivable. The  only significant concentrations  of liquid investments as of
December 31, 2012 relate to cash and cash  equivalents  and restricted cash held  on deposit with five
global  banks and two ‘‘Triple A’’ rated  money  market  funds which we consider to be large, highly-rated
investment-grade institutions. As per our  risk management  investment policy,  we limit exposure to
concentration of credit risk by limiting  the amount invested in  any  one  mutual fund to a maximum  of
$50.0 million or in any one financial institution to a  maximum  of $75.0 million. As of December 31,
2012, our cash and cash equivalents and  restricted cash balance was $277.0  million, including money
market funds and time deposits amounting to $218.6 million. A  substantial portion  of the money
market funds is invested in U.S. Treasuries. As  of  December 31,  2012, we had  approximately
$122.8  million  of  our  cash  and  cash  equivalents  in  foreign  entities  (excluding  foreign  branches  of  U.S.
entities). We do not intend to repatriate  this  cash and cash equivalents in the foreseeable future, and
we intend to reinvest these funds indefinitely outside the U.S. (see Note 7 to Notes to Consolidated
Financial Statements).

63

We  are highly leveraged and expect to continue to be highly leveraged for the  foreseeable future.

Our consolidated debt as of December 31, 2012 comprised the following (in thousands):

Revolving Credit Facility(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Term Loan Facility(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
71⁄4% GBP Senior Subordinated Notes due 2014  (the ‘‘71⁄4% Notes’’)(2) . . . . . . . . . . . . . .
71⁄2% CAD Senior Subordinated Notes due 2017 (the ‘‘Subsidiary  Notes’’) (3) . . . . . . . . . .
8% Senior Subordinated Notes due 2018  (the ‘‘8%  Notes’’)(2) . . . . . . . . . . . . . . . . . . . . .
63⁄4% Euro Senior Subordinated Notes due 2018  (the ‘‘63⁄4% Notes’’)(2) . . . . . . . . . . . . . .
73⁄4% Senior Subordinated Notes due 2019 (the ‘‘73⁄4% Notes due 2019’’)(2) . . . . . . . . . . .
8% Senior Subordinated Notes due 2020  (the ‘‘8%  Notes due  2020’’)(2) . . . . . . . . . . . . . .
83⁄8% Senior Subordinated Notes due 2021 (the ‘‘83⁄8% Notes’’)(2) . . . . . . . . . . . . . . . . . .
53⁄4% Senior Subordinated Notes due 2024 (the ‘‘53⁄4% Notes’’)(2) . . . . . . . . . . . . . . . . . .
Real Estate Mortgages, Capital Leases  and Other(4) . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

55,500
462,500
242,813
175,875
49,834
335,152
400,000
300,000
548,518
1,000,000
254,811

Total Long-term Debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less Current Portion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3,825,003
(92,887)

Long-term Debt, Net of Current Portion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$3,732,116

(1) The capital stock or other equity interests of most of  our U.S. subsidiaries, and  up to 66%  of  the

capital stock or other equity interests of our first-tier foreign subsidiaries,  are pledged to secure
these debt instruments, together with  all intercompany  obligations of subsidiaries owed to us or  to
one of our U.S. subsidiary guarantors  or  Iron Mountain Canada  Corporation (‘‘Canada
Company’’) and all promissory notes held by us or one  of  our  U.S.  subsidiary guarantors or
Canada Company.

(2) Collectively, the ‘‘Parent Notes.’’  IMI  is the direct obligor on the Parent Notes, which  are fully  and
unconditionally guaranteed, on a senior  subordinated  basis, by substantially all of its direct and
indirect 100% owned U.S. subsidiaries (the  ‘‘Guarantors’’). These guarantees are joint and several
obligations of the Guarantors. Canada Company and the remainder  of our  subsidiaries  do  not
guarantee the Parent Notes.

(3) Canada Company is the direct obligor  on the  Subsidiary Notes, which are fully and unconditionally
guaranteed, on a senior subordinated  basis, by IMI and the  Guarantors.  These guarantees are  joint
and several obligations of IMI and the Guarantors.

(4) Includes (a) real estate mortgages  of  $4.3 million, (b) capital lease  obligations  of  $235.8 million,

and (c) other various notes and other  obligations, which  were  assumed by us as a  result of certain
acquisitions, of $14.7 million.

64

On June 27, 2011, we entered into a  credit agreement that  consists of (1) revolving  credit facilities
under which we can borrow, subject to  certain limitations  as defined in the  credit agreement,  up to an
aggregate amount of $725.0 million (including Canadian dollars,  British pounds sterling and Euros,
among other currencies) (the ‘‘Revolving  Credit Facility’’) and (2) a $500.0 million term loan facility
(the ‘‘Term Loan Facility,’’ and collectively with the  Revolving Credit Facility, the ‘‘Credit Agreement’’).
We  have the right to request an increase  in the  aggregate amount available to be borrowed under the
Credit  Agreement up to a maximum  of $1.8  billion. The Revolving  Credit Facility is supported by a
group of 19 banks. IMI, Iron Mountain  Information Management, Inc. (‘‘IMIM’’), Canada Company,
IME, Iron Mountain Australia Pty Ltd.,  Iron Mountain Switzerland Gmbh and any  other subsidiary  of
IMIM designated by IMIM (the ‘‘Other Subsidiaries’’) may, with the consent of the administrative
agent, as defined in the Credit Agreement, borrow under certain of  the  following  tranches of the
Revolving Credit Facility: (1) tranche  one  in the amount of $400.0  million  is available to IMI and
IMIM in U.S. dollars, British pounds sterling and Euros, (2) tranche two in the  amount  of
$150.0 million is available to IMI or  IMIM  in either U.S. dollars  or  Canadian dollars and available to
Canada Company  in Canadian dollars and  (3)  tranche three in  the amount of $175.0 million is
available to IMI or IMIM and the Other  Subsidiaries in  U.S.  dollars,  Canadian dollars, British pounds
sterling, Euros and Australian dollars,  among others. The Revolving Credit Facility terminates on
June 27, 2016, at which point all revolving credit  loans under such facility become due. With respect to
the Term Loan Facility, loan payments  are  required through  maturity on  June 27, 2016 in  equal
quarterly installments of the aggregate  annual  amounts based upon the following percentage  of the
original principal amount in the table  below (except that each of the first three quarterly  installments in
the fifth year shall be 10% of the original principal amount and  the final quarterly installment in  the
fifth year shall be 35% of the original  principal):

Year  Ending

June 30, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
June 30, 2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
June 30, 2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
June 30, 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
June 27, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Percentage

5%
5%
10%
15%
65%

The Term Loan Facility may be prepaid without penalty or premium, in whole or in part, at any
time. IMI and IMIM guarantee the obligations  of  each of the subsidiary borrowers. The  capital stock
or other  equity interests of most of our  U.S. subsidiaries, and  up to 66%  of  the capital stock or  other
equity interests of our first-tier foreign subsidiaries, are pledged  to  secure the Credit Agreement,
together with all intercompany obligations  of  subsidiaries  owed to us or to one of  our U.S. subsidiary
guarantors or Canada Company and  all promissory notes held by  us or one of our U.S. subsidiary
guarantors or Canada Company. The  interest rate on borrowings under the Credit Agreement  varies
depending on our choice of interest rate  and  currency options, plus an applicable margin,  which varies
based on certain financial ratios. Additionally,  the Credit Agreement requires  the payment  of  a
commitment fee on the unused portion of  the Revolving Credit Facility, which fee ranges  from between
0.3% to 0.5% based on certain financial  ratios. There  are also fees associated with  any outstanding
letters  of credit. As of December 31, 2012,  we had $55.5  million of outstanding borrowings under the
Revolving Credit Facility, all of which was denominated in U.S. dollars; we also  had various  outstanding
letters  of credit totaling $2.3 million.  The remaining availability  under the Revolving Credit Facility on
December 31, 2012, based on IMI’s leverage  ratio, which is  calculated based  on the last 12 months’
earnings before interest, taxes, depreciation and amortization (‘‘EBITDA’’) and other adjustments as
defined in the Credit Agreement and current external debt, was  $667.2 million.  The  interest  rate in
effect under the Revolving Credit Facility  and Term Loan Facility was 4.0%  and 2.0%,  respectively, as
of December 31, 2012.

65

The Credit Agreement, our indentures  and  other  agreements governing  our indebtedness contain

certain restrictive financial and operating covenants, including covenants that restrict our ability to
complete acquisitions, pay cash dividends,  incur  indebtedness, make investments,  sell assets and  take
certain other corporate actions. The covenants do not contain  a  rating trigger. Therefore, a change in
our  debt rating would not trigger a default under the  Credit  Agreement, our indentures  or other
agreements governing our indebtedness.  The Credit Agreement, as  well as  our indentures, uses
EBITDA-based calculations as primary  measures of financial performance, including leverage and  fixed
charge  coverage ratios. IMI’s revolving  credit and term leverage  ratio was 3.4 and  3.9 as of
December 31, 2011 and 2012, respectively, compared to a  maximum allowable  ratio of 5.5  under the
Credit  Agreement. Similarly, our bond  leverage ratio,  per  the indentures,  was 3.9 and 5.3 as  of
December 31, 2011 and 2012, respectively, compared to a  maximum allowable  ratio of 6.5.  IMI’s
revolving credit and term loan fixed charge  coverage ratio was  1.5 and  1.3 as  of December  31, 2011 and
2012, respectively, compared to a minimum allowable ratio of 1.2  under the Credit Agreement.
Noncompliance with these leverage and fixed charge  coverage ratios would have a material adverse
effect on our financial condition and  liquidity.

Our ability to pay interest on or to refinance our  indebtedness depends on  our future
performance, working capital levels and capital structure, which are subject to general economic,
financial, competitive, legislative, regulatory  and  other  factors  which may  be beyond our control. There
can be no assurance that we will generate  sufficient  cash flow from our operations or  that  future
financings will be available on acceptable terms  or in amounts sufficient to enable us to service or
refinance our indebtedness or to make  necessary capital  expenditures.

In August 2012, we completed an underwritten public offering of $1.0 billion in aggregate principal

amount of the 53⁄4% Notes, which were issued at 100% of par. Our net proceeds  of $985.0  million,
after paying the underwriters’ discounts and commissions, were  used  to  redeem of  all  of  the
outstanding 65⁄8% Notes and 83⁄4% Notes and to repay existing indebtedness under our Revolving  Credit
Facility, and the balance will be used  for  general corporate purposes, including funding a portion of the
costs we expect to incur in connection with the Conversion Plan.

In August 2012, we redeemed (1) the  $320.0 million  aggregate principal amount outstanding  of the

65⁄8% Notes at 100% of par, plus accrued and unpaid interest,  and  (2) the $200.0 million  aggregate
principal amount outstanding of the 83⁄4% Notes at 102.9% of par, plus accrued and  unpaid interest.
We  recorded a charge to other expense  (income), net of $10.6 million in the third  quarter  of 2012
related to the early extinguishment of the 65⁄8% Notes and 83⁄4% Notes. This charge consists of the  call
premium, original issue discounts and deferred financing costs related to  the 65⁄8% Notes and 83⁄4%
Notes.

Acquisitions

In April 2012, in order to enhance our existing operations in Brazil,  we  acquired the  stock  of
Grupo Store, a storage rental and records management  and  data protection business in Brazil  with
locations in Sao Paulo, Rio de Janeiro,  Porto  Alegre  and  Recife, for  a purchase price of approximately
$79.0 million ($75.0 million, net of cash  acquired). Included in the purchase price is approximately
$8.0 million being held in escrow to  secure  a working capital adjustment and the indemnification
obligations of the former owners of the  business (‘‘Sellers’’) to IMI. The amounts held  in escrow for
purposes  of the working capital adjustment  will be distributed either to IMI  or the Sellers based on  the
final agreed upon working capital amount.  Unless paid  to  us  in accordance with  the terms of  the
agreement, all amounts remaining in escrow  after the final working capital adjustment and any
indemnification payments are paid out will be released  to  the Sellers  in four annual installments,
commencing in April 2014.

66

In May 2012, we acquired a controlling  interest of our  joint  venture in  Switzerland  (Sispace  AG),

which  provides storage rental and records management services, in  a stock transaction for a cash
purchase price of approximately $21.6 million.

Contractual Obligations

The following table summarizes our contractual obligations as of  December 31, 2012 and the

anticipated effect of these obligations  on  our liquidity  in future years (in thousands):

Capital Lease Obligations . . . . . . . . . . .
Long-Term Debt Obligations (excluding

Capital Lease Obligations) . . . . . . . .
Interest Payments(1) . . . . . . . . . . . . . . .
Operating Lease Obligations(2) . . . . . . .
Purchase and Asset Retirement

Payments Due by Period

Total

Less than
1 Year

1-3 Years

3-5 Years

More  than
5 Years

$ 235,826

$ 47,312

$

72,219

$

34,906

$

81,389

3,592,375
1,833,567
2,632,496

45,575
241,076
223,138

447,662
443,955
416,931

461,054
404,182
383,619

2,638,084
744,354
1,608,808

Obligations . . . . . . . . . . . . . . . . . . . .

44,821

22,683

10,094

1,043

11,001

Total(3) . . . . . . . . . . . . . . . . . . . . . . . .

$8,339,085

$579,784

$1,390,861

$1,284,804

$5,083,636

(1) Amounts include variable rate interest payments, which are calculated  utilizing  the applicable

interest rates as of December 31, 2012; see  Note 4  to  Notes to Consolidated Financial  Statements.
Amounts also include interest on capital  leases.

(2) Amounts are offset by sublease income of $13.8 million in total (including $4.1 million,

$5.9 million, $3.1 million and $0.7 million, in less than 1 year,  1-3 years, 3-5  years  and more  than
5 years, respectively).

(3) The table above excludes $37.6 million in  uncertain  tax  positions as we are  unable to make reliable

estimates of the period of cash settlement, if any, with the respective taxing  authorities.

We  expect to meet our cash flow requirements for the next twelve months from  cash generated
from operations, existing cash, cash equivalents,  borrowings under  the Credit Agreement and other
financings, which may include senior  subordinated notes, secured credit  facilities, securitizations and
mortgage or capital lease financings, and the issuance of equity.  We expect to meet  our long-term  cash
flow requirements  using the same means  described  above. If we convert to a REIT, we expect  our
long-term capital allocation strategy will  naturally shift toward increased use of equity  to  support lower
leverage, though our leverage may increase in the short-term  to  fund  the costs of the Conversion Plan.

Off-Balance Sheet Arrangements

We  have no off-balance sheet arrangements  as defined  in Regulation S-K Item 303(a)(4)(ii).

Net Operating Losses and Foreign Tax Credit Carryforwards

We  have  federal  net  operating  loss  carryforwards,  which  expire  in  2020  through  2025,  of

$25.9 million ($9.1 million, tax effected) at December 31, 2012  to  reduce future federal  taxable  income.
We  have assets for state net operating  losses of  $9.4 million (net of federal tax  benefit),  which expire  in
2013 through 2025, subject to a valuation allowance of  approximately 83%.  We have assets for  foreign
net operating losses of $46.3 million,  with various expiration dates (and in  some cases no expiration
date), subject to a valuation allowance of  approximately 82%. We also have foreign tax credits of

67

$44.3 million, which expire in 2017 through 2020,  subject to a  valuation allowance of approximately
68%.

Inflation

Certain of our expenses, such as wages and benefits,  insurance, occupancy costs and equipment
repair and replacement, are subject to  normal inflationary pressures.  Although  to  date we have been
able to offset inflationary cost increases  through increased operating efficiencies and the negotiation of
favorable long-term real estate leases,  we can  give no assurance that we will be able to offset any future
inflationary cost increases through similar efficiencies,  leases or  increased storage rental or service
charges.

Item 7A. Quantitative and Qualitative  Disclosures About Market Risk.

Market Risk

Financial instruments that potentially subject  us  to  market  risk  consist principally  of  cash and cash

equivalents (including money market funds and  time deposits), restricted cash (primarily U.S.
Treasuries) and accounts receivable. The  only significant concentrations  of liquid investments as of
December 31, 2012 relate to cash and cash  equivalents  and restricted cash held  on deposit with five
global  banks and two ‘‘Triple A’’ rated  money  market  funds which we consider to be large, highly-rated
investment-grade institutions. As per our  risk management  investment policy,  we limit exposure to
concentration of credit risk by limiting  the amount invested in  any  one  mutual fund to a maximum  of
$50.0 million or in any one financial institution to a  maximum  of $75.0 million. As of December 31,
2012, our cash and cash equivalents and  restricted cash balance was $277.0  million, including money
market funds and time deposits amounting to $218.6 million. A  substantial portion  of the money
market funds is invested in U.S. Treasuries.

Interest Rate Risk

Given the recurring nature of our revenues  and  the long-term nature  of our  asset base, we  have

the ability and the preference to use  long-term, fixed interest rate debt to  finance our business at
attractive rates, thereby helping to preserve our  long-term returns on invested  capital. We target
approximately 75% of our debt portfolio to be fixed with respect to interest  rates.  Occasionally, we  will
use interest rate swaps as a tool to maintain our  targeted level of fixed rate  debt.  See Notes 3  and 4  to
Notes to Consolidated Financial Statements.

As of December 31, 2012, we had $519.3  million  of  variable rate debt outstanding with a  weighted

average variable interest rate of approximately 2.2%, and  $3,305.7 million of fixed rate debt
outstanding. As of December 31, 2012, approximately 86.4%  of our  total  debt  outstanding was fixed. If
the weighted average variable interest  rate on  our  variable rate  debt had increased by 1%, our net
income for the year ended December 31,  2012  would have been reduced by approximately  $4.5 million.
See Note 4 to Notes to Consolidated Financial Statements  for a  discussion of our long-term
indebtedness, including the fair values  of  such indebtedness  as of December 31, 2012.

Currency Risk

Our investments in IME, Canada Company,  Iron Mountain Mexico, SA de RL de CV, Iron

Mountain South America, Ltd., Iron  Mountain Australia Pty Ltd. and our other international
investments may be subject to risks and  uncertainties related to fluctuations in  currency  valuation. Our
reporting currency is the U.S. dollar. However, our  international revenues and expenses  are generated
in the currencies of the countries in which we operate, primarily the Euro, Canadian dollar  and British
pound sterling. Declines in the value  of the  local currencies in which  we  are paid relative  to  the U.S.

68

dollar will cause revenues in U.S. dollar terms  to  decrease and dollar-denominated liabilities to increase
in local currency.

The impact of currency fluctuations on our earnings  is mitigated significantly  by  the fact that most

operating and other expenses are also incurred  and paid in the local currency. We also have several
intercompany obligations between our foreign subsidiaries and IMI and our U.S.-based subsidiaries. In
addition, Iron Mountain Switzerland GmbH, our foreign  subsidiaries  and IME also have intercompany
obligations between them. These intercompany  obligations  are primarily denominated in the local
currency of the foreign subsidiary.

We  have adopted and implemented a number of strategies to mitigate the risks associated  with

fluctuations in currency valuations. One  strategy is  to  finance  certain of our international subsidiaries
with debt that is denominated in local  currencies, thereby providing a  natural hedge. In determining the
amount of any such financing, we take  into account local tax considerations, among other factors.
Another strategy we utilize is for IMI  or IMIM to borrow  in foreign currencies  to  hedge our
intercompany financing activities. In addition, on occasion, we enter into  currency  swaps to temporarily
or permanently hedge an overseas investment, such as a major acquisition,  to  lock in  certain  transaction
economics. We have implemented these  strategies for our foreign  investments in the  United Kingdom,
Continental Europe and Canada. Specifically,  through our 150.0  million British  pounds sterling
denominated 71⁄4% Senior Subordinated Notes due 2014 and our 255.0  million 63⁄4% Euro Senior
Subordinated Notes due 2018, we effectively hedge most  of  our outstanding intercompany loans
denominated in British pounds sterling  and Euros. Canada Company has financed its capital needs
through direct borrowings in Canadian  dollars under  the Credit Agreement and its 175.0 million CAD
denominated 71⁄2% Senior Subordinated Notes due 2017. This creates a tax efficient natural currency
hedge. We designated a portion of our  63⁄4% Euro Senior Subordinated Notes due 2018  issued  by  IMI
as a hedge of net investment of certain of our  Euro  denominated subsidiaries. As a  result, we recorded
$4.4 million ($2.7 million, net of tax)  of foreign exchange losses  related to the ‘‘marking-to-market’’ of
such debt to currency translation adjustments which  is a component of accumulated other
comprehensive items, net included in  stockholders’  equity  for the year  ended December 31, 2012. As of
December 31, 2012, cumulative net gains of  $10.7 million, net of tax are  recorded in accumulated other
comprehensive items, net associated  with this net  investment hedge.

We  have also entered into a number of separate forward contracts to hedge our exposures  to

British pounds sterling and Australian dollars. As  of  December 31,  2012, we had  an outstanding
forward contract to purchase $201.2  million U.S. dollars  and sell 125.0 million British  pounds sterling
to hedge our intercompany exposures  with  our  European operations.  As of December 31, 2012,  we had
an outstanding forward contract to purchase $77.3 million U.S.  dollars  and sell 75.0 million Australian
dollars to hedge our intercompany exposures with our Australian subsidiary.  At  the maturity of the
forward contracts, we may enter into new forward contracts to hedge  movements in the underlying
currencies. At the time of settlement, we  either  pay  or receive the net settlement  amount  from the
forward contract and recognize this amount in other expense (income), net  in the accompanying
statement of operations as a realized foreign  exchange  gain or loss.  We have not designated these
forward contracts as hedges. At the end  of each  month, we  mark the outstanding forward contracts to
market and record an unrealized foreign exchange gain or loss for the mark-to-market valuation
through other expense (income), net. During the  year ended December 31, 2012, there was $9.1 million
in net cash disbursements included in  cash from operating activities from continuing operations related
to settlements associated with these foreign currency forward contracts. We recorded net losses  in
connection with these forward contracts  of $13.0 million  (including an  unrealized foreign exchange loss
of $1.1 million related to certain British pound sterling  forward contracts  and an unrealized  foreign
exchange loss of $0.4 million related to the Australian  dollar forward  contract  in other expense
(income), net in the accompanying statement  of operations as of December 31, 2012, respectively.  As

69

of December 31, 2012, except as noted above, our currency exposures to intercompany  balances are not
hedged.

The impact of devaluation or depreciating currency on  an entity depends on the  residual effect on

the local economy and the ability of an  entity to raise  prices and/or  reduce expenses. Due  to  our
constantly changing currency exposure and the potential substantial volatility of currency exchange
rates, we cannot predict the effect of  exchange fluctuations  on  our business. The  effect  of a change in
foreign exchange rates on our net investment in foreign  subsidiaries  is reflected in  the ‘‘Accumulated
Other Comprehensive Items, net’’ component of equity. A 10% depreciation in  year-end 2012
functional currencies, relative to the  U.S. dollar, would  result in  a reduction  in our equity of
approximately $88.8 million.

Item 8. Financial Statements and Supplementary Data.

The information required by this item is  included in  Item  15(a) of this Annual Report.

Item 9. Changes in and Disagreements  With Accountants  on Accounting and Financial  Disclosure.

None.

Item 9A. Controls and Procedures.

Disclosure Controls and Procedures

The term ‘‘disclosure controls and procedures’’ is defined  in Rules 13a-15(e) and 15d-15(e) of the
Exchange Act. These rules refer to the  controls and  other procedures of a company that are designed
to ensure that information is recorded,  processed, summarized and  communicated to management,
including its principal executive and principal financial officers, as appropriate to allow timely decisions
regarding what is required to be disclosed by a company in the  reports that it  files under  the Exchange
Act. As of December 31, 2012 (the ‘‘Evaluation Date’’), we carried out an evaluation,  under the
supervision and with the participation  of  our management,  including our  chief executive officer and
chief financial officer, of the effectiveness of  our disclosure  controls and procedures.  Based upon  that
evaluation, our chief executive officer  and  chief  financial officer concluded that, as of the Evaluation
Date, our disclosure controls and procedures are  effective.

Management’s Report on Internal Control  over Financial Reporting

Our management, with the participation of our principal executive officer and principal financial
officer, is responsible for establishing  and maintaining  adequate internal control over financial reporting
as defined in Rules 13a-15(f) and 15d-15(f) of the  Exchange Act.  Our internal control system is
designed to provide reasonable assurance  to our management  and  board of directors regarding  the
preparation and fair presentation of published  financial statements.  Due  to  their  inherent limitations,
internal control over financial reporting may  not  prevent or  detect misstatements. Projections of any
evaluation of effectiveness to future  periods  are subject to the risks that  controls may become
inadequate because of changes in conditions or that the  degree  of compliance with policies or
procedures may deteriorate. Under the  supervision and with  the participation of our management,
including our chief executive officer and chief financial officer, we conducted an evaluation  of  the
effectiveness of our internal control over  financial reporting  based on the framework  in Internal
Control—Integrated Framework issued by the Committee of Sponsoring Organizations  of  the Treadway
Commission. Based on this evaluation, our management concluded that our internal  control over
financial reporting was effective as of  December 31, 2012.

70

The effectiveness of our internal control over financial  reporting has been  audited by Deloitte &

Touche  LLP, an independent registered public accounting firm, as  stated in their report which is
included in this Annual Report.

Remediation of Prior Material Weakness in Internal  Control  over Financial Reporting

As previously disclosed in our Annual Report on Form  10-K for  the year ended December 31,
2011, we determined that we did not  maintain adequate and effective internal  control  in the area  of
identifying and monitoring price reduction  clauses  in certain U.S.  government  customer contracts.

During  the year ended December 31,  2012,  we implemented the following changes  in our internal

control over financial reporting that remediated the material weakness described  above:

(cid:127) We hired a government contract compliance specialist and additional  staffing  in the contracts

and billing department who are specifically dedicated to government  contracting;

(cid:127) We developed and implemented a process  to  appropriately identify  government contracts with

price reduction clauses; and

(cid:127) We developed and implemented procedures to track and monitor benchmark pricing in order to

calculate any related price reductions required under  these  contracts.

We  have evaluated and tested the effectiveness of these controls as of December 31, 2012  and

have determined that our previously reported material  weakness has been remediated.

71

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Stockholders  of
Iron  Mountain Incorporated

We  have audited the internal control over  financial reporting of  Iron Mountain  Incorporated and

subsidiaries (the ‘‘Company’’) as of December 31, 2012,  based on criteria  established in Internal
Control—Integrated Framework issued by the Committee of Sponsoring Organizations  of  the Treadway
Commission. The Company’s management is  responsible for maintaining  effective internal control  over
financial reporting and for its assessment  of the  effectiveness  of internal control over financial
reporting, included in the accompanying Management’s Report on Internal Control Over Financial
Reporting. Our responsibility is to express an  opinion on  the Company’s internal control over financial
reporting based on our audit.

We  conducted our audit in accordance with the standards of  the Public Company Accounting
Oversight Board (United States). Those  standards require that we  plan and perform the audit to obtain
reasonable assurance about whether  effective  internal control over financial reporting was maintained
in all material respects. Our audit included  obtaining an understanding  of internal control  over
financial reporting, assessing the risk that a  material weakness exists, testing and evaluating the design
and operating effectiveness of internal control based  on the assessed risk, and performing such other
procedures as we considered necessary in  the circumstances. We  believe that our audit provides a
reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed by, or  under the

supervision of, the company’s principal executive and principal financial  officers,  or persons performing
similar functions, and effected by the company’s board of directors, management, and other personnel
to provide reasonable assurance regarding the  reliability  of financial reporting and the preparation of
financial statements for external purposes in accordance with  generally  accepted accounting  principles.
A company’s internal control over financial reporting includes  those policies and procedures that
(1) pertain to the maintenance of records  that, in  reasonable  detail,  accurately and  fairly reflect the
transactions and dispositions of the assets of  the company;  (2) provide  reasonable  assurance that
transactions are recorded as necessary  to  permit preparation  of  financial statements in  accordance  with
generally accepted accounting principles,  and that receipts and expenditures of the company  are being
made only in accordance with authorizations of management  and directors of the  company; and
(3) provide reasonable assurance regarding prevention  or timely detection of unauthorized  acquisition,
use, or disposition of the company’s assets that could have  a material effect on the financial statements.

Because of the inherent limitations of internal  control over  financial reporting, including  the
possibility of collusion or improper management override of controls, material misstatements  due  to
error or fraud may not be prevented or detected  on a  timely basis. Also, projections of any evaluation
of the effectiveness of the internal control over financial reporting to future periods are subject  to  the
risk that the controls may become inadequate  because of changes in conditions, or  that  the degree of
compliance with the policies or procedures may deteriorate.

In our opinion, the Company maintained, in all material respects, effective internal  control  over

financial reporting as of December 31, 2012, based on the  criteria established in Internal Control—
Integrated Framework issued by the Committee of Sponsoring  Organizations  of  the Treadway
Commission.

We  have also audited, in accordance  with the standards of  the Public Company Accounting
Oversight Board (United States), the  consolidated financial statements as  of  and for the year ended
December 31, 2012 of the Company and our report dated March  1, 2013 expressed an  unqualified
opinion on those financial statements.

/s/ DELOITTE & TOUCHE LLP
Boston, Massachusetts
March 1, 2013

72

Changes in Internal Control over Financial  Reporting

There have been no changes in our internal control over  financial  reporting (as defined in
Rule 13a-15(f) under the Securities Act  of  1934)  during the quarter ended  December 31,  2012 that
have materially affected, or are reasonably likely  to  materially affect, our internal control  over financial
reporting.

Item 9B. Other Information.

None.

73

PART III

Item 10. Directors, Executive Officers and Corporate  Governance.

The  information  required  by  Item  10  is  incorporated  by  reference  to  our  definitive  Proxy

Statement for our 2013 Annual Meeting of Stockholders  (our ‘‘Proxy Statement’’).

Item 11. Executive Compensation.

The  information  required  by  Item  11  is  incorporated  by  reference  to  our  Proxy  Statement.

Item 12. Security Ownership of Certain  Beneficial Owners and Management and Related Stockholder

Matters.

The  information  required  by  Item  12  is  incorporated  by  reference  to  our  Proxy  Statement.

Item 13. Certain Relationships and Related Transactions, and Director Independence.

The  information  required  by  Item  13  is  incorporated  by  reference  to  our  Proxy  Statement.

Item 14. Principal Accountant Fees and  Services.

The  information  required  by  Item  14  is  incorporated  by  reference  to  our  Proxy  Statement.

Item 15. Exhibits and Financial Statement Schedules.

PART IV

(a) Financial Statements and Financial  Statement Schedules  filed  as  part of this  report:

A. Iron  Mountain Incorporated

Report of Independent Registered Public Accounting  Firm . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated Balance Sheets, December  31, 2011 and 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated Statements of Operations,  Years  Ended December 31, 2010, 2011 and 2012 . . . . . .

Consolidated Statements of Comprehensive Income (Loss), Years Ended December  31, 2010,

2011 and 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated Statements of Equity, Years  Ended December  31, 2010, 2011 and 2012 . . . . . . . . .

Consolidated Statements of Cash Flows,  Years Ended December 31,  2010, 2011 and 2012 . . . . . .

Notes to Consolidated Financial Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page

75

76

77

78

79

80

81

(b) Exhibits filed as part of this report:  As listed in the Exhibit Index  following  the signature  page hereof.

74

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Stockholders  of
Iron  Mountain Incorporated

We  have audited the accompanying consolidated balance sheets of Iron Mountain  Incorporated
and subsidiaries (the ‘‘Company’’) as  of December  31, 2012 and 2011, and the  related consolidated
statements of operations, comprehensive income (loss), equity,  and cash flows for each of the  three
years in the period ended December  31, 2012. These  financial statements  are the responsibility  of the
Company’s management. Our responsibility  is to express  an opinion on the financial statements based
on our audits.

We  conducted our audits in accordance with the standards  of  the Public Company Accounting
Oversight Board (United States). Those  standards require that we  plan and perform the audit to obtain
reasonable assurance about whether  the  financial  statements are free  of material misstatement.  An
audit includes examining, on a test basis, evidence  supporting the amounts and disclosures  in the
financial statements. An audit also includes assessing the accounting  principles used  and significant
estimates made by management, as well as  evaluating the overall financial statement presentation. We
believe that our audits provide a reasonable  basis for our opinion.

In our opinion, such consolidated financial  statements  present fairly, in  all  material  respects, the
financial position of Iron Mountain Incorporated and subsidiaries  as of December 31,  2012 and  2011,
and the results of their operations and  their cash flows for each of the three years in the period ended
December 31, 2012, in conformity with  accounting principles generally  accepted in the United States of
America.

We  have also audited, in accordance  with the standards of  the Public Company Accounting

Oversight Board (United States), the  Company’s  internal control over financial reporting as  of
December 31, 2012, based on the criteria established  in Internal Control—Integrated Framework issued
by the Committee  of Sponsoring Organizations of  the Treadway Commission and our report dated
March 1, 2013 expressed an unqualified  opinion  on the Company’s internal control over  financial
reporting.

/s/ DELOITTE & TOUCHE LLP

Boston, Massachusetts
March 1, 2013

75

IRON MOUNTAIN INCORPORATED

CONSOLIDATED BALANCE SHEETS

(In thousands, except share and per share  data)

December 31,

2011

2012

ASSETS
Current Assets:

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restricted cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts receivable (less allowances of $23,277  and  $25,209 as of  December 31,

2011 and 2012, respectively) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prepaid expenses and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Assets of discontinued operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Current Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

179,845
35,110

$

243,415
33,612

543,467
43,235
105,537
7,256

914,450

572,200
10,152
164,713
—

1,024,092

Property, Plant and Equipment:

Property, plant and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less—Accumulated depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property, Plant and Equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4,232,594
(1,825,511)
2,407,083

4,443,323
(1,965,596)
2,477,727

Other Assets, net:

Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customer relationships and acquisition costs . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred financing costs
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Other Assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2,254,268
410,149
35,798
19,510

2,719,725

2,334,759
456,120
43,850
21,791

2,856,520

Total Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 6,041,258

$ 6,358,339

LIABILITIES AND EQUITY
Current Liabilities:

Current portion of long-term  debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Liabilities of discontinued operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

Total Current Liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Long-term Debt, net of current portion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Long-term Liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred Rent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred Income Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commitments and Contingencies (see Note 10)
Equity:

Iron Mountain Incorporated Stockholders’ Equity:

Preferred stock (par value $0.01; authorized 10,000,000  shares;  none  issued  and

outstanding)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Common stock (par value  $0.01; authorized  400,000,000 shares;  issued  and

outstanding 172,140,966 shares and  190,005,788  shares  as of  December  31,  2011
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
and 2012, respectively)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional paid-in capital
Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accumulated other comprehensive items, net . . . . . . . . . . . . . . . . . . . . . . . . . .

73,320
156,381
418,831
197,181
3,317

849,030
3,280,268
53,169
97,177
507,358

$

92,887
168,120
426,813
217,133
—

904,953
3,732,116
62,917
97,356
398,549

—

—

1,721
343,603
902,567
(2,203)

1,900
942,199
185,558
20,314

Total Iron Mountain Incorporated Stockholders’ Equity . . . . . . . . . . . . . . .

1,245,688

1,149,971

Noncontrolling Interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8,568

12,477

Total Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,254,256

1,162,448

Total Liabilities and Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 6,041,258

$ 6,358,339

The accompanying notes are an integral part of these consolidated financial  statements.

76

IRON MOUNTAIN INCORPORATED

CONSOLIDATED STATEMENTS OF OPERATIONS

(In thousands, except per share data)

Year Ended December 31,

2010

2011

2012

Revenues:

Storage rental
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$1,598,718
1,293,631

$1,682,990
1,331,713

$1,733,138
1,272,117

Total Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2,892,349

3,014,703

3,005,255

Operating Expenses:

Cost of sales (excluding depreciation  and amortization) . . . . .
Selling, general and administrative . . . . . . . . . . . . . . . . . . . . .
Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . .
Intangible impairments . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(Gain) Loss on disposal/write-down of  property, plant and

1,192,862
772,811
304,205
85,909

1,245,200
834,591
319,499
46,500

1,277,113
850,371
316,344
—

equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(10,987)

(2,286)

4,400

Total Operating Expenses . . . . . . . . . . . . . . . . . . . . . . . . .
Operating Income (Loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest Expense, Net (includes Interest Income of $1,785,

$2,313 and $2,418 in 2010, 2011 and  2012, respectively) . . . . .
Other Expense (Income), Net . . . . . . . . . . . . . . . . . . . . . . . . . .

Income (Loss) from Continuing Operations Before

Provision (Benefit) for Income Taxes . . . . . . . . . . . . . . .
Provision (Benefit) for Income Taxes . . . . . . . . . . . . . . . . . . . .

Income (Loss) from Continuing Operations . . . . . . . . . . . . . . . .
(Loss) Income from Discontinued Operations, Net  of Tax . . . . .
Gain (Loss) on Sale of Discontinued Operations, Net  of  Tax . . .

Net (Loss) Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less: Net Income  (Loss) Attributable  to Noncontrolling

2,344,800
547,549

2,443,504
571,199

2,448,228
557,027

204,559
8,768

205,256
13,043

242,599
16,062

334,222
167,483

166,739
(219,417)
—

352,900
106,488

246,412
(47,439)
200,619

(52,678)

399,592

298,366
114,873

183,493
(6,774)
(1,885)

174,834

Interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4,908

4,054

3,126

Net (Loss) Income Attributable to Iron Mountain Incorporated .

$ (57,586) $ 395,538

$ 171,708

Earnings (Losses)  per Share—Basic:
Income (Loss) from Continuing Operations . . . . . . . . . . . . . . . .

Total (Loss) Income from Discontinued  Operations . . . . . . . . . .

Net (Loss) Income Attributable to Iron Mountain  Incorporated .

Earnings (Losses)  per Share—Diluted:
Income (Loss) from Continuing Operations . . . . . . . . . . . . . . . .

Total (Loss) Income from Discontinued  Operations . . . . . . . . . .

Net (Loss) Income Attributable to Iron Mountain Incorporated .

$

$

$

$

$

$

0.83

$

(1.09) $

(0.29) $

0.83

$

(1.09) $

(0.29) $

1.27

0.79

2.03

1.26

0.78

2.02

$

$

$

$

$

$

1.06

(0.05)

0.99

1.05

(0.05)

0.98

Weighted Average Common Shares Outstanding—Basic . . . . . . .

Weighted Average Common Shares Outstanding—Diluted . . . . .

201,991

201,991

194,777

195,938

173,604

174,867

Dividends Declared per Common Share . . . . . . . . . . . . . . . . . .

$

0.3750

$

0.9375

$

5.1200

The accompanying notes are an integral part of these consolidated financial  statements.

77

IRON MOUNTAIN INCORPORATED

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)

(In thousands)

Net (Loss) Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Comprehensive Income (Loss):

Foreign Currency Translation Adjustments . . . . . . . . . . . . . . . . . . .

Total Other Comprehensive Income  (Loss) . . . . . . . . . . . . . . . . . . . .

Year Ended December 31,

2010

2011

2012

$(52,678) $399,592

$174,834

2,288

2,288

(32,616)

(32,616)

23,186

23,186

Comprehensive (Loss) Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(50,390)

366,976

198,020

Comprehensive Income (Loss) Attributable to Noncontrolling

Interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5,375

3,123

3,795

Comprehensive (Loss) Income Attributable to Iron Mountain

Incorporated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$(55,765) $363,853

$194,225

The accompanying notes are an integral part of these consolidated financial  statements.

78

IRON MOUNTAIN INCORPORATED

CONSOLIDATED STATEMENTS OF  EQUITY

(In thousands, except share data)

Iron Mountain Incorporated Stockholders’ Equity

Common Stock

Total

Shares

Amounts

Additional
Paid-in
Capital

Accumulated
Other

Retained Comprehensive Noncontrolling
Earnings

Items, Net

Interests

Balance,  December 31, 2009 . . . . . . . . . . . . . . . $2,150,760 203,546,757
Issuance of shares under employee stock  purchase

$2,035

$1,298,657 $ 818,303

$ 27,661

$ 4,104

plan and option plans and stock-based
compensation, including tax benefit of $2,252 . . .
Stock options issued in connection with acquisition .
Stock repurchases . . . . . . . . . . . . . . . . . . . . .
Parent cash dividends declared . . . . . . . . . . . . .
Currency translation adjustment . . . . . . . . . . . . .
Net (loss) income . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . .
Noncontrolling interests dividends

Balance,  December 31, 2010 . . . . . . . . . . . . . . .
Issuance of shares under employee stock  purchase

plan and option plans and stock-based
compensation, including tax benefit of $919 . . . .
Stock repurchases . . . . . . . . . . . . . . . . . . . . .
Parent cash dividends declared . . . . . . . . . . . . .
Currency translation adjustment . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .
Net income (loss)
Noncontrolling interests equity contributions . . . . .
. . . . . . . . . . .
Noncontrolling interests dividends

Balance,  December 31, 2011 . . . . . . . . . . . . . . .
Issuance of shares under employee stock  purchase

plan and option plans and stock-based
compensation, including tax benefit of $1,045 . . .

Shares issued in connection with special  dividend

(see  Note 13)

. . . . . . . . . . . . . . . . . . . . . .
Stock repurchases . . . . . . . . . . . . . . . . . . . . .
Parent cash dividends declared . . . . . . . . . . . . .
Currency translation adjustment . . . . . . . . . . . . .
Net income (loss)
. . . . . . . . . . . . . . . . . . . . .
Noncontrolling interests equity contributions . . . . .
Noncontrolling interests dividends
. . . . . . . . . . .
Purchase of noncontrolling interests . . . . . . . . . .

39,530
1,997
(111,563)
(75,407)
2,288
(52,678)
(2,062)

1,281,332
—
(4,764,023)
—
—
—
—

13
—
(47)
—
—
—
—

39,517
1,997
(111,516)

—
—
—
— (75,407)
—
—
— (57,586)
—
—

—
—
—
—
1,821
—
—

1,952,865 200,064,066

2,001

1,228,655

685,310

29,482

102,986
3,930,318
(988,318) (31,853,418)
—
(178,281)
—
(32,616)
—
399,592
—
215
—
(2,187)

39
(319)
—
—
—
—
—

102,947
(987,999)

—
—
— (178,281)
—
—
— 395,538
—
—
—
—

1,254,256 172,140,966

1,721

343,603

902,567

—
—
—
(31,685)
—
—
—

(2,203)

73,453

1,958,690

20

73,433

—

—

— 17,009,281
(1,103,149)
—
—
—
—
—
—

(34,688)
(328,707)
23,186
174,834
836
(1,722)
1,000

170
(11)
—
—
—
—
—
—

559,840
(34,677)

(560,010)
—
— (328,707)
—
—
— 171,708
—
—
—
—
—
—

—
—
—
22,517
—
—
—
—

—
—
—
—
467
4,908
(2,062)

7,417

—
—
—
(931)
4,054
215
(2,187)

8,568

—

—
—
—
669
3,126
836
(1,722)
1,000

Balance,  December 31, 2012 . . . . . . . . . . . . . . . $1,162,448 190,005,788

$1,900

$ 942,199 $ 185,558

$ 20,314

$12,477

The accompanying notes are an integral part of these consolidated financial  statements.

79

IRON MOUNTAIN INCORPORATED

CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

Cash Flows from Operating Activities:

Net  (loss) income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loss (Income)  from  discontinued  operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(Gain)  Loss on  sale of  discontinued  operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ (52,678)
219,417
—

$

399,592
47,439
(200,619)

$

174,834
6,774
1,885

Year  Ended  December 31,

2010

2011

2012

Adjustments  to  reconcile  net  income  (loss)  to  cash  flows  from operating activities:

Depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization (includes deferred  financing  costs  and  bond discount of $5,357, $6,318 and  $6,948

in 2010,  2011  and  2012,  respectively) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Intangible impairments
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stock-based compensation  expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Provision (Benefit)  for  deferred income  taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loss on  early  extinguishment  of debt,  net
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(Gain)  Loss on  disposal/write-down  of  property,  plant  and  equipment, net . . . . . . . . . . . . . .
Foreign currency transactions  and  other,  net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Changes in Assets  and  Liabilities  (exclusive  of  acquisitions):

Accounts  receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prepaid expenses  and  other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued expenses  and  deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other assets and long-term  liabilities

Cash Flows from  Operating Activities-Continuing  Operations . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . .
Cash Flows from  Operating Activities-Discontinued  Operations

Cash Flows from  Operating Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cash Flows from Investing  Activities:

Capital expenditures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash paid for acquisitions,  net  of  cash  acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Investment in restricted  cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additions to customer relationship and  acquisition  costs . . . . . . . . . . . . . . . . . . . . . . . . .
Investment in joint  ventures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from sales of  property and  equipment  and  other, net . . . . . . . . . . . . . . . . . . . . .

Cash Flows from  Investing  Activities-Continuing  Operations
. . . . . . . . . . . . . . . . . . . . . .
Cash Flows from  Investing  Activities-Discontinued  Operations . . . . . . . . . . . . . . . . . . . . .

278,760

290,638

280,598

30,802
85,909
17,274
37,666
1,792
(10,987)
18,043

11,793
(8,811)
(547)
(38,072)
12,868

603,229
21,911

625,140

(258,849)
(13,841)
(35,102)
(13,202)
—
22,536

(298,458)
(134,212)

35,179
46,500
17,250
3,389
993
(2,286)
24,298

(20,799)
5,299
7,069
15,629
(6,057)

663,514
(48,076)

615,438

(209,155)
(75,246)
(5)
(21,703)
(335)
4,231

(302,213)
380,721

42,694
—
30,360
(77,201)
10,628
4,400
11,764

(17,964)
(58,400)
(706)
34,995
(1,009)

443,652
(10,916)

432,736

(240,683)
(125,134)
1,498
(28,872)
(2,330)
1,457

(394,064)
(6,136)

(400,200)

Cash Flows from  Investing  Activities
Cash Flows from Financing Activities:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(432,670)

78,508

Repayment of revolving  credit and term  loan  facilities  and other debt . . . . . . . . . . . . . . . . .
Proceeds from revolving  credit  and  term  loan  facilities  and  other debt
. . . . . . . . . . . . . . . .
Early retirement  of  senior  subordinated  notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net proceeds from  sales of  senior  subordinated  notes
. . . . . . . . . . . . . . . . . . . . . . . . . .
Debt financing (repayment to)  and  equity  contribution  from (distribution to) noncontrolling

interests, net

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stock repurchases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Parent cash dividends
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from exercise  of stock  options  and  employee  stock purchase  plan . . . . . . . . . . . . .
Excess tax benefits  from  stock-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Payment of debt  financing costs

Cash Flows from  Financing Activities-Continuing  Operations . . . . . . . . . . . . . . . . . . . . . .
Cash Flows from  Financing Activities-Discontinued  Operations . . . . . . . . . . . . . . . . . . . . .

Cash Flows from  Financing Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Effect of Exchange Rates on  Cash  and  Cash  Equivalents . . . . . . . . . . . . . . . . . . . . . . . . . .

(Decrease) Increase  in Cash  and  Cash  Equivalents
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash and Cash Equivalents, Beginning  of  Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(101,884)
53,567
(202,584)
—

169
(111,563)
(37,893)
18,225
2,252
—

(379,711)
(1,523)

(381,234)
801

(187,963)
446,656

Cash and Cash Equivalents, End  of  Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 258,693

Supplemental Information:

Cash Paid for Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 226,463

Cash Paid for Income  Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 139,072

Non-Cash Investing  and Financing  Activities:

Capital Leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 30,367

Accrued Capital  Expenditures

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 41,222

Dividends Payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 37,514

(2,017,174)
2,170,979
(231,255)
394,000

(2,844,693)
2,731,185
(525,834)
985,000

698
(984,953)
(172,616)
85,742
919
(9,010)

(762,670)
(1,138)

(763,808)
(8,986)

(78,848)
258,693

179,845

203,035

147,998

30,090

43,696

43,180

$

$

$

$

$

$

480
(38,052)
(318,845)
40,244
1,045
(2,261)

28,269
(39)

28,230
2,804

63,570
179,845

243,415

231,936

228,607

54,518

51,114

53,042

—

$

$

$

$

$

$

$

Unsettled Purchases of  Parent Common  Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

— $

3,364

The accompanying notes are an integral part of these consolidated financial  statements.

80

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

DECEMBER 31, 2012

(In thousands, except share and per share data)

1. Nature of Business

The accompanying financial statements represent the consolidated accounts of Iron Mountain
Incorporated, a Delaware corporation  (‘‘IMI’’),  and  its  subsidiaries. We store records and provide
information management services in various  locations  throughout North America, Europe,  Latin
America and Asia Pacific. We have a  diversified customer  base  consisting of commercial, legal, banking,
health care, accounting, insurance, entertainment and government organizations.

In August 2010, we sold the domain  name management product line of our digital business (the

‘‘Domain Name Product Line’’). On June  2, 2011, we  sold (the ‘‘Digital Sale’’)  our online backup and
recovery, digital archiving and eDiscovery  solutions businesses of our digital business (the ‘‘Digital
Business’’) to Autonomy Corporation  plc,  a corporation formed under the laws of England and Wales
(‘‘Autonomy’’), pursuant to a purchase  and sale agreement  dated as of May 15, 2011 among IMI,
certain subsidiaries of IMI and Autonomy  (the ‘‘Digital  Sale Agreement’’). Additionally, on  October 3,
2011, we sold our records management  operations in New  Zealand and  on April  27, 2012, we sold our
records management operations in Italy. The  financial  position,  operating results and  cash flows of the
Domain Name Product Line,  the Digital  Business, our New Zealand operations and  our Italian
operations, including the gain on the sale  of the  Domain  Name Product Line, the  Digital Business and
our  New Zealand operations  and the loss  on the sale of our  Italian  operations, for all periods
presented, have been reported as discontinued operations for financial  reporting purposes. See Note 14
for a further discussion of these events.

2. Summary of Significant Accounting Policies

a.

Principles of Consolidation and Change in Accounting Principle

The accompanying financial statements reflect  our financial position, results of operations,

comprehensive income (loss), equity and cash flows on a consolidated basis. All intercompany account
balances have been eliminated.

b. Use of Estimates

The preparation of financial statements  in  conformity with  accounting principles generally accepted
in the United States of America (‘‘GAAP’’) requires us  to  make estimates, judgments and assumptions
that affect the reported amounts of assets, liabilities,  revenues and  expenses, and related disclosure of
contingent assets and liabilities at the  date of  the financial statements and for the period then ended.
On an ongoing basis, we evaluate the estimates used. We  base our estimates on historical experience,
actuarial estimates, current conditions  and  various other  assumptions  that  we believe  to  be  reasonable
under the circumstances. These estimates  form the basis for making judgments  about the carrying
values of assets and liabilities and are  not  readily apparent from other sources. Actual results may
differ  from these estimates.

c. Cash, Cash Equivalents and Restricted Cash

Cash and cash equivalents include cash on hand and cash invested in short-term securities, which
have remaining maturities at the date of  purchase of less than 90 days.  Cash and cash equivalents are
carried at cost, which approximates fair  value.

81

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012

(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

We  have restricted cash associated with a collateral trust agreement with our insurance carrier

related to our worker’s compensation self-insurance program. The restricted cash subject to this
agreement was $35,110 and $33,612 as of December 31, 2011  and 2012,  respectively,  and is included  in
current assets on our consolidated balance sheets.  Restricted cash consists primarily  of U.S. Treasuries.

d. Foreign Currency

Local currencies are the functional currencies for  our operations outside the U.S., with the
exception of certain foreign holding companies and our  financing center  in Switzerland, whose
functional currencies are the U.S. dollar.  In those  instances where the local currency is the functional
currency, assets and liabilities are translated at period-end exchange rates, and  revenues and expenses
are translated at average exchange rates for the applicable period. Resulting  translation adjustments  are
reflected in the accumulated other comprehensive items, net component of Iron Mountain
Incorporated Stockholders’ Equity and Noncontrolling Interests. The gain or loss on foreign currency
transactions, calculated as the difference between  the historical exchange rate and  the exchange  rate at
the applicable measurement date, including those related to (1) our 71⁄4% GBP Senior Subordinated
Notes due 2014, (2) our 63⁄4% Euro Senior Subordinated Notes due 2018,  (3) the  borrowings  in certain
foreign currencies under our revolving  credit agreement  and (4) certain  foreign currency denominated
intercompany obligations of our foreign subsidiaries to us and between our foreign subsidiaries, which
are not considered permanently invested, are included in other expense (income), net, on  our
consolidated statements of operations. The total gain or  loss  on foreign currency transactions amounted
to a net loss of $5,664, $17,352 and $10,223 for the years ended December 31,  2010, 2011 and 2012,
respectively.

e. Derivative Instruments and Hedging Activities

Every derivative instrument is required to be recorded in  the balance sheet as either  an asset or a
liability measured at its fair value. Periodically, we acquire  derivative  instruments that are  intended to
hedge either cash flows or values that  are  subject to foreign exchange or other  market  price risk  and
not for trading purposes. We have formally  documented our hedging relationships, including
identification of the hedging instruments and the hedged  items, as well as  our  risk management
objectives and strategies for undertaking each hedge transaction. Given the recurring nature of our
revenues and the long-term nature of our asset  base,  we have the ability and the preference to use
long-term, fixed interest rate debt to  finance our business, thereby preserving our  long-term returns on
invested capital. We target approximately 75%  of our debt portfolio  to  be  fixed  with respect  to  interest
rates. Occasionally, we may use interest rate swaps as a  tool to maintain our targeted level  of  fixed  rate
debt. In addition, we may use borrowings  in foreign currencies, either obtained  in the U.S. or by our
foreign subsidiaries, to hedge foreign  currency risk associated  with our  international investments.
Sometimes we enter into currency swaps to temporarily hedge an overseas investment,  such as a  major
acquisition, while we arrange permanent  financing  or to hedge our  exposure due to foreign currency
exchange movements related to our intercompany accounts with  and  between  our foreign  subsidiaries.
As of December 31, 2011 and 2012, none  of our derivative instruments  contained credit-risk related
contingent features.

82

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012

(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

f.

Property, Plant and Equipment

Property, plant and equipment are stated at  cost and depreciated using the straight-line  method

with the following useful lives:

Building and building improvements . . . . . . . . . . . . . . . . . . . . . . .
Leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Racking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warehouse equipment and vehicles . . . . . . . . . . . . . . . . . . . . . . . .
Furniture and fixtures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Computer hardware and software . . . . . . . . . . . . . . . . . . . . . . . . .

5 to 40 years
10 years or the life of the lease,
whichever is shorter
1 to 20 years
2 to 10 years
2  to  10 years
3 to 5 years

Property, plant and equipment (including capital leases in the respective category), at  cost, consist

of the following:

December 31,

2011

2012

Land . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Buildings and building improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Racking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warehouse equipment/vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Furniture and fixtures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Computer hardware and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Construction  in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 172,454
1,109,176
474,965
1,420,180
355,951
79,193
527,585
93,090

$ 199,354
1,217,107
461,927
1,481,377
366,754
81,093
526,973
108,738

$4,232,594

$4,443,323

Minor maintenance costs are expensed  as incurred. Major improvements which extend the  life,

increase the capacity or improve the safety or the efficiency of property owned are capitalized. Major
improvements to leased buildings are  capitalized as leasehold improvements and  depreciated.

We  develop various software applications for internal  use. Computer software costs  associated with

internal use software are expensed as incurred until certain  capitalization criteria are met. Payroll and
related costs for employees directly associated  with, and devoting time to, the development of internal
use computer software projects (to the extent time  is spent directly on  the project) are capitalized.
Capitalization begins when the design  stage of the application has been completed and it  is probable
that the project will be completed and used to perform the function intended.  Depreciation begins
when the software is placed in service.  Computer software costs that  are capitalized are periodically
evaluated for impairment. During the  years ended December 31, 2010,  2011 and 2012, we wrote-off $0,
$3,500 (approximately $3,050 associated  with our  International Business segment  and approximately
$450 associated with our North American  Business segment) and $1,110  associated with our  North
American Business segment, respectively,  of previously  deferred software costs  associated with  internal

83

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012

(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

use software development projects that were discontinued after implementation, which resulted in a
loss on disposal/write-down of property,  plant and equipment, net in the accompanying consolidated
statement of operations.

Entities are required to record the fair value of a liability for an asset retirement obligation in the

period in which it is incurred. Asset retirement obligations represent the costs  to  replace or remove
tangible long-lived assets required by law, regulatory rule  or contractual agreement. When the liability
is initially recorded, the entity capitalizes  the cost by increasing the carrying amount of  the related
long-lived asset, which is then depreciated  over the useful life of the related asset.  The liability is
increased over time through depreciation expense such that  the liability will equate to the future cost  to
retire  the long-lived asset at the expected  retirement date. Upon settlement of the liability, an entity
either settles the obligation for its recorded amount or realizes  a gain or loss upon settlement. Our
obligations are primarily the result of  requirements under our facility lease  agreements which generally
have ‘‘return to original condition’’ clauses which would require us  to  remove or restore items such as
shred  pits, vaults, demising walls and office build-outs, among others.  The significant assumptions used
in estimating our aggregate asset retirement obligation are the timing of removals, the probability of a
requirement to perform, estimated cost  and  associated expected inflation rates  that  are consistent with
historical rates and credit-adjusted risk-free rates that approximate our incremental borrowing rate.

A reconciliation of liabilities for asset  retirement obligations (included in other long-term

liabilities) is as follows:

December 31,

2011

2012

Asset Retirement Obligations, beginning of  the year . . . . . . . . . . . . . . . . . . . . . . .
Liabilities Incurred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Liabilities Settled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accretion Expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Change in Probability Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign Currency Exchange Movement

$ 9,465
300
(774)
1,327
(176)
(26)

$10,116
389
(785)
1,056
—
206

Asset Retirement Obligations, end of the  year . . . . . . . . . . . . . . . . . . . . . . . . . . .

$10,116

$10,982

g. Goodwill and Other Intangible Assets

Goodwill and intangible assets with indefinite lives  are not amortized but are  reviewed annually for

impairment or more frequently if impairment  indicators arise. Other than  goodwill, we currently have
no intangible assets that have indefinite  lives  and which are not amortized. Separable intangible assets
that are not deemed to have indefinite  lives are amortized over their useful lives.  We  annually  assess
whether a change in the life over which our intangible  assets are  amortized is  necessary  or more
frequently if events or circumstances  warrant.

We  have selected October 1 as our annual goodwill  impairment  review date.  We  performed our

annual goodwill impairment review as  of October 1,  2010, 2011 and 2012  and noted no  impairment of

84

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012

(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

goodwill at those dates. However, as  a result of interim triggering events as  discussed below, we
recorded  provisional goodwill impairment charges in each  of the third quarters of 2010 and  2011 in
conjunction with the Digital Sale and associated with  our Continental  Western Europe (as defined
below) operations, respectively. These  provisional goodwill  impairment charges were  finalized in the
fourth quarters of the 2010 and 2011  fiscal years, respectively. As of December 31, 2012, no factors
were identified that would alter our October  1, 2012  goodwill assessment. In making this  assessment,
we relied on a number of factors including operating results, business plans,  anticipated future cash
flows, transactions and marketplace data. There  are inherent uncertainties related to these  factors and
our  judgment in applying them to the analysis  of  goodwill impairment. When changes  occur in  the
composition of one or more reporting units, the  goodwill is reassigned to  the reporting units  affected
based on their relative fair values.

As discussed in Note 14, we recorded a goodwill impairment charge in 2010 associated with our

former worldwide digital business reporting unit. For  the year ended December 31, 2010,  we allocated
$85,909 of this charge to the technology escrow services business based on a relative fair value basis.
This charge continues to be included  in our continuing results of  operations  as a component of
intangible impairments in our consolidated statements  of  operations as we  retained this business
following the Digital Sale. Our technology  escrow  services business had previously  been reported in the
former worldwide digital business segment and  is  now reported in the North American Business
segment.

In September 2011, as a result of certain changes  we made in the manner in which our European

operations are managed, we reorganized  our reporting structure and reassigned  goodwill among the
revised reporting units. Previously, we  tested  goodwill impairment at the European level on a combined
basis. As a result of the management  and reporting  changes, we  concluded at that time that we had
three reporting units within our European operations:  (1) United Kingdom, Ireland and Norway
(‘‘UKI’’); (2) Belgium, France, Germany,  Luxembourg,  Netherlands and Spain (‘‘Continental Western
Europe’’); and (3) the remaining countries  in  Europe (‘‘Central Europe’’). As a result of the
restructuring of our reporting units, we concluded that we  had an interim triggering  event, and,
therefore, we performed an interim goodwill  impairment test for UKI, Continental Western Europe
and Central Europe in the third quarter  of 2011, as of August  31, 2011. As required by GAAP,  prior to
our  goodwill impairment analysis, we  performed an impairment assessment on the  long-lived assets
within our UKI, Continental Western Europe  and Central Europe reporting units and noted no
impairment, except for our Italian operations, which was included in our  Continental Western Europe
reporting unit, and which is now included in discontinued  operations as discussed  in Note  14. Based on
our  analysis, we concluded that the goodwill of our UKI  and Central Europe reporting units was not
impaired. Our Continental Western Europe  reporting unit’s fair value was  less  than its carrying value,
and, as a result, we recorded a goodwill impairment charge  of  $46,500 included as a  component of
intangible impairments from continuing  operations in  our consolidated statements of operations for the
year ended December 31, 2011. A tax  benefit of approximately $5,449 was recorded associated with  the
Continental Western Europe goodwill impairment  charge for the  year ended December 31, 2011 and is
included in the provision (benefit) for income taxes from  continuing operations in the accompanying

85

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012

(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

consolidated statement of operations.  See  Note 14 for the  portion of the charge allocated to our Italian
operations based on a relative fair value basis.

Our reporting units at which level we performed our goodwill impairment  analysis as of October 1,

2011 were as follows: (1) North America; (2) UKI;  (3) Continental Western Europe; (4) Central
Europe; (5) Latin America; (6) Australia;  and (7) our  China,  Hong Kong,  India, Russia, Singapore and
Ukraine joint ventures (collectively, ‘‘Worldwide Joint Ventures’’). As of December 31,  2011, the
carrying  value of goodwill, net amounted  to  $1,748,879, $306,150, $46,439, $63,781,  $27,322 and $61,697
for North America, UKI, Continental Western Europe, Central Europe, Latin America and Australia,
respectively. Our Worldwide Joint Ventures reporting unit had no goodwill as of December 31, 2011.

In 2012, we reorganized the management and  reporting structure of our international operations.

As a result of the management and reporting  changes, we  concluded that we have the following six
reporting units: (1) North America; (2)  United Kingdom, Ireland, Norway, Belgium, France,  Germany,
Luxembourg, Netherlands and Spain (‘‘Western Europe’’); (3) the remaining countries in Europe
(‘‘Emerging Markets’’); (4) Latin America; (5)  Australia, China, Hong Kong and Singapore (‘‘Asia
Pacific’’); (6)  India, Russia and Ukraine  (‘‘Emerging Market Joint Ventures’’). As of December 31,
2012, the carrying value of goodwill, net amounted to $1,762,307, $365,303, $87,492, $56,893 and
$62,764 for North America, Western Europe, Emerging  Markets, Latin America and Asia  Pacific,
respectively. Our Emerging Market Joint  Ventures reporting unit  had no goodwill as of December 31,
2012. Based on our goodwill impairment assessment, all of our reporting units with goodwill  had
estimated fair values as of October 1, 2012 that  exceeded their carrying values by greater than 30%.

Reporting unit valuations have been calculated using  an income approach based on the present
value of future cash flows of each reporting unit or  a combined approach based on the present value of
future cash flows and market and transaction multiples  of  revenues and earnings.  The income approach
incorporates many assumptions including future  growth rates, discount factors,  expected capital
expenditures and income tax cash flows.  Changes in economic and operating conditions impacting these
assumptions could result in goodwill  impairments in future periods. In conjunction  with our annual
goodwill impairment reviews, we reconcile the  sum of the  valuations of all of our reporting units to our
market capitalization as of such dates.

86

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012

(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

The changes in the carrying value of goodwill attributable to each reportable operating segment

for the years ended December 31, 2011 and 2012 is as follows:

Gross Balance as of December 31, 2010 . . . . . . . . . . . . . . . . . .
Deductible goodwill acquired during  the  year . . . . . . . . . . . . . .
Non-deductible goodwill acquired during  the year . . . . . . . . . . .
Fair value and other adjustments(1) . . . . . . . . . . . . . . . . . . . . .
Currency effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross Balance as of December 31, 2011 . . . . . . . . . . . . . . . . . .
Deductible goodwill acquired during  the  year . . . . . . . . . . . . . .
Non-deductible goodwill acquired during  the year . . . . . . . . . . .
Currency effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

North
American
Business

$2,012,049
1,398
—
2,161
(5,367)

2,010,241
7,605
—
6,125

International
Business

Total
Consolidated

$542,379
—
35,207
(865)
(12,677)

564,044
32,609
18,079
16,796

$2,554,428
1,398
35,207
1,296
(18,044)

2,574,285
40,214
18,079
22,921

Gross Balance as of December 31, 2012 . . . . . . . . . . . . . . . . . .

$2,023,971

$631,528

$2,655,499

Accumulated Amortization Balance as  of  December 31, 2010 . .
Goodwill impairment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Currency effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 261,629
—
(267)

$ 13,238
46,500
(1,083)

$ 274,867
46,500
(1,350)

Accumulated Amortization Balance as  of  December 31, 2011 . .
Currency effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

261,362
302

58,655
421

320,017
723

Accumulated Amortization Balance as of December 31, 2012 . .

$ 261,664

$ 59,076

$ 320,740

Net Balance as of December 31, 2010 . . . . . . . . . . . . . . . . . . .

$1,750,420

$529,141

$2,279,561

Net Balance as of December 31, 2011 . . . . . . . . . . . . . . . . . . .

$1,748,879

$505,389

$2,254,268

Net Balance as of December 31, 2012 . . . . . . . . . . . . . . . . . . .

$1,762,307

$572,452

$2,334,759

Accumulated Goodwill Impairment Balance as of  December 31,
2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accumulated Goodwill Impairment Balance as of  December 31,
2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

85,909

$ 46,500

$ 132,409

85,909

$ 46,500

$ 132,409

(1) Fair value and other adjustments  primarily include $(835) of adjustments  to  property, plant and
equipment, net, customer relationships and deferred income  taxes, as well as $131 of cash  paid
related to prior year’s acquisitions and $2,000 of contingent earn-out obligations accrued and
unpaid  as of December 31, 2011 related to a 2007 acquisition.

87

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

h. Long-Lived Assets

We  review long-lived assets and all amortizable  intangible assets for impairment whenever  events

or changes in circumstances indicate the  carrying  amount  of  such assets  may not be recoverable.
Recoverability of these assets is determined by comparing  the forecasted undiscounted net cash flows of
the operation to which the assets relate to their  carrying amount. The operations are generally
distinguished by the business segment  and  geographic region in which they operate. If the operation is
determined to be unable to recover the  carrying  amount  of its assets, then  intangible assets are  written
down first, followed by the other long-lived assets of the operation, to fair value. Fair value is
determined based  on discounted cash flows  or appraised values, depending upon the nature of the
assets.

Consolidated gain on disposal/write-down of property, plant and equipment, net of $10,987  in the

year ended December 31, 2010 consisted primarily  of a gain of approximately $10,200 as a result of the
settlement with our insurers in connection  with a portion  of the property component of our claim
related to the Chilean earthquake in the third and fourth quarter  of  2010, gains  of approximately
$3,200 in North America primarily related to the disposition  of  certain owned equipment and  a gain on
disposal of a building in our International  Business segment of approximately $1,300 in the United
Kingdom, offset by approximately $1,000  of asset  write-downs associated with our Latin American
operations and approximately $2,600  of  impairment losses primarily related  to  certain owned facilities
in North America. Consolidated gain  on  disposal/write-down of property, plant and equipment,  net of
$2,286 in the year ended December 31,  2011 consisted primarily of a gain of  approximately $3,200
related to the disposition of a facility in Canada and a  gain of approximately $3,000 on the  retirement
of leased vehicles accounted for as capital  lease assets  associated with our North American Business
segment, offset by a loss associated with  discontinued use of certain third-party software licenses of
approximately $3,500 (approximately  $3,050 associated with our International Business segment and
approximately $450 associated with our  North American  Business  segment). Consolidated  loss on
disposal/write-down of property, plant and equipment, net was $4,400 in the year ended  December 31,
2012 and consisted primarily of approximately $5,500, $1,900 and $500 of asset  write-offs in Europe,
North America and Latin America, respectively, partially offset by approximately $3,500  of gains
associated with the sale of leased vehicles  in North  America.

i.

Customer Relationships and Acquisition Costs and Other Intangible Assets

Costs related to the acquisition of large volume accounts are capitalized. Initial costs incurred to

transport the boxes to one of our facilities, which  includes labor and transportation charges,  are
amortized over periods ranging from one to 30 years (weighted average of  25 years at  December 31,
2012), and are included in depreciation and amortization in the accompanying consolidated statements
of operations. Payments to a customer’s  current records management  vendor or direct payments to a
customer are amortized over periods ranging  from one to 10 years (weighted average of  five years at
December 31, 2012) to the storage and service revenue line  items in the accompanying  consolidated
statements of operations. If the customer terminates its relationship with us,  the unamortized cost  is
charged to expense or revenue. However,  in the event of such termination, we generally collect, and
record as income,  permanent removal  fees  that generally equal  or exceed the amount of the
unamortized costs. Customer relationship intangible assets acquired through  business  combinations,

88

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

which  represents the majority of the balance, are amortized over periods ranging from eight to 30 years
(weighted average of 19 years at December 31, 2012).  Amounts allocated in purchase accounting to
customer relationship intangible assets  are calculated  based upon estimates of their fair value utilizing
an income approach based on the present value  of expected future cash flows. Other intangible assets,
including noncompetition agreements,  acquired core technology and trademarks, are capitalized and
amortized over periods ranging from one to 10 years (weighted average of  seven  years  at December 31,
2012).

The gross carrying amount and accumulated amortization  are as follows:

Gross  Carrying Amount

December 31,

2011

2012

Customer relationship and acquisition  costs . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other intangible assets (included in other assets,  net) . . . . . . . . . . . . . . . . . . . .

$593,901
6,761

$685,898
9,778

Accumulated  Amortization

Customer relationship and acquisition  costs . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other intangible assets (included in other assets,  net) . . . . . . . . . . . . . . . . . . . .

$183,752
4,899

$229,778
5,875

The amortization expense for the years ended December 31,  2010, 2011 and 2012 are  as follows:

Year Ended December 31,

2010

2011

2012

Customer relationship and acquisition  costs:

Amortization expense included in depreciation  and  amortization . . . . .
Amortization expense offsetting revenues . . . . . . . . . . . . . . . . . . . . . .

$24,435
9,710

$27,900
10,100

$34,806
10,784

Other intangible assets:

Amortization expense included in depreciation  and  amortization . . . . .

1,010

961

940

Estimated amortization expense for existing intangible  assets (excluding deferred  financing costs,
which  are amortized through interest expense, of $6,823,  $6,366, $6,211, $5,146 and  $4,077 for  2013,
2014, 2015, 2016 and 2017, respectively)  for the next five succeeding fiscal years is  as follows:

Estimated Amortization

Included in Depreciation
and Amortization

Charged to Revenues

2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$37,582
36,861
36,304
35,187
32,092

$6,194
4,556
3,651
2,662
2,169

89

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

j. Deferred Financing Costs

Deferred financing costs are amortized  over the  life of the related debt using the effective interest
rate method. If debt is retired early,  the related unamortized deferred financing costs are written off in
the period the debt is retired to other  expense (income), net. As of December  31, 2011 and 2012, gross
carrying  amount of deferred financing costs was $54,826  and $63,649, respectively, and accumulated
amortization of those costs was $19,028 and $19,799, respectively, and was recorded in other assets, net
in the accompanying consolidated balance sheet.

k.

Prepaid Expenses and Accrued Expenses

Prepaid expenses and accrued expenses  with items greater than 5% of total current assets and

liabilities shown separately, respectively,  consist of the  following:

December 31,

2011

2012

Income tax receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 17,174
88,363

$ 68,312
96,401

Prepaid expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$105,537

$164,713

December 31,

2011

2012

Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Payroll and vacation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Incentive compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dividend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Self-insured liabilities (Note 10.b.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 59,268
75,384
62,550
43,180
39,358
139,091

$ 64,227
80,931
63,828
53,042
34,806
129,979

Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$418,831

$426,813

l. Revenues

Our revenues consist of storage rental revenues  as well  as service revenues and  are reflected net of

sales and value added taxes. Storage  rental  revenues, which are  considered a  key  driver  of financial
performance for the storage and information management services industry, consist  primarily  of
recurring periodic rental charges related to the storage of  materials or data (generally on a  per  unit
basis). Service revenues include charges  for related  core service activities  and a  wide  array  of
complementary products and services. Included in core  service  revenues  are: (1) the handling  of
records, including the addition of new records, temporary removal of records  from storage, refiling of
removed records and the destruction of records; (2)  courier operations, consisting primarily  of the
pickup and delivery of records upon  customer  request; (3) secure shredding  of sensitive documents; and
(4) other recurring services, including Document  Management  Solutions (‘‘DMS’’), which relate to
physical and digital records, and recurring project revenues. Our complementary services revenues

90

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

include special project work, customer termination and permanent withdrawal fees, data restoration
projects, fulfillment services, consulting services, technology services and product sales  (including
specially designed  storage containers and  related supplies). Our secure shredding  revenues include  the
sale of recycled paper (included in complementary services revenues), the price of which can fluctuate
from period to period, adding to the volatility and reducing the predictability of that revenue stream.

We  recognize revenue when the following  criteria are  met: persuasive evidence  of an arrangement

exists, services have been rendered, the  sales price is fixed or determinable and collectability  of the
resulting receivable is reasonably assured. Storage rental and  service revenues are recognized in the
month the respective storage  rental or service is provided, and customers are generally billed  on a
monthly basis on contractually agreed-upon  terms. Amounts related to future  storage rental or  prepaid
service contracts for customers where storage rental fees or services are billed in  advance  are accounted
for as deferred revenue and recognized ratably over the applicable storage rental or service period or
when the service is performed. Revenue from the sales  of products, which  is included as a component
of service revenues, is recognized when  products are shipped and  title has passed to the customer.
Revenues from the sales of products have  historically not been significant.

m. Rent Normalization

We  have entered into various leases for buildings that  expire  over various terms. Certain leases
have fixed escalation clauses (excluding those tied  to  the consumer price index or other inflation-based
indices)  or other features (including return to original condition, primarily in the United Kingdom)
which  require normalization of the rental  expense over the  life of the lease  resulting in deferred rent
being reflected as a liability in the accompanying consolidated  balance sheets. In  addition, we have
assumed various above and below market leases  in  connection with certain of our acquisitions. The
difference between the present value of  these lease obligations  and the market rate at the date of the
acquisition was recorded as a deferred rent liability or other  long-term asset and is being amortized
over the remaining lives of the respective  leases.

n.

Stock-Based Compensation

We  record stock-based compensation expense, utilizing the straight-line method, for the cost of

stock options, restricted stock, restricted stock units,  performance units and shares of stock issued
under the employee stock purchase plan (together, ‘‘Employee Stock-Based  Awards’’).

Stock-based compensation expense for Employee Stock-Based Awards included in  the

accompanying consolidated statements  of operations  for the years ended  December 31, 2010, 2011 and
2012 was $20,378, including $3,104 in  discontinued  operations, ($15,672 after  tax or  $0.08 per basic and
diluted share), $17,510, including $260 in discontinued operations, ($8,834  after tax  or $0.05 per basic
and diluted share) and $30,360 ($23,437 after tax or $0.14 per basic and $0.13 per diluted share),
respectively.

91

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

Stock-based compensation expense for Employee Stock-Based Awards included in  the

accompanying consolidated statements  of operations  related to continuing operations is as  follows:

Year Ended December 31,

2010

2011

2012

Cost of sales (excluding depreciation  and amortization) . . . . . . . . . . . . .
Selling, general and administrative expenses . . . . . . . . . . . . . . . . . . . . . .

$

730
16,544

$

914
16,336

$ 1,392
28,968

Total stock-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$17,274

$17,250

$30,360

The benefits associated with the tax deductions in excess of recognized compensation cost are

required to be reported as financing  activities in the  consolidated statements of  cash flow. This
requirement reduces reported operating  cash flows and increases  reported financing cash flows.  As a
result, net financing cash flows from  continuing operations included $2,252, $919 and $1,045 for the
years ended December 31, 2010, 2011 and 2012, respectively,  from the benefits of tax  deductions in
excess of recognized compensation cost.  The tax benefit  of any resulting excess tax deduction  increases
the Additional Paid-in Capital (‘‘APIC’’) pool.  Any  resulting tax  deficiency  is deducted from  the APIC
pool.

Stock Options

Under our various stock option plans,  options were granted with exercise prices equal to the
market price of the stock on the date  of grant. The majority  of  our options become exercisable ratably
over a period of five years and generally  have  a contractual life  of ten years, unless  the holder’s
employment is terminated sooner. Certain  of the  options we issue  become exercisable ratably over a
period of ten years and have a contractual  life of 12 years, unless the holder’s employment is
terminated sooner. As of December  31, 2012,  ten-year vesting options represent 9.3%  of total
outstanding options. Beginning in 2011,  certain of the options we issue  become exercisable ratably over
a period of three years and have a contractual life of  ten years, unless the  holder’s employment  is
terminated sooner. As of December  31, 2012,  three-year  vesting options represent 14.4% of total
outstanding options. Our non-employee directors are considered employees for purposes of our stock
option plans and stock option reporting.  Options  granted to our non-employee directors generally
become  exercisable after one year.

In December 2008, we amended each of the  Iron  Mountain Incorporated 2002  Stock Incentive
Plan, the Iron Mountain Incorporated 1997  Stock Option  Plan  and  the  LiveVault Corporation 2001
Stock Incentive Plan (each a ‘‘Plan’’ and, collectively,  the ‘‘Plans’’)  to  provide that any  unvested options
and other awards granted under each respective Plan shall vest  immediately should  an employee be
terminated by the Company, or terminate  his or her own employment for good reason (as defined in
each  Plan), in connection with a vesting change  in control (as defined in each  Plan). The Mimosa
Systems, Inc. 2009  Equity Incentive Plan  and the Mimosa Systems, Inc. 2003  Stock Plan were similarly
amended in June 2010.

92

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

A total of 38,917,411 shares of common stock  have been reserved for grants of  options and other

rights under our various stock incentive  plans. The  number of shares available  for grant  at
December 31, 2012 was 6,801,350.

The weighted average fair value of options granted in 2010, 2011 and 2012 was $7.71, $7.42 and
$7.00 per share, respectively. These values were estimated on the  date of grant using the Black-Scholes
option pricing model. The following table summarizes the  weighted average assumptions used for
grants in the year ended December 31:

Weighted  Average Assumptions

2010

2011

2012

Expected volatility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Risk-free interest rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expected dividend yield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expected life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

32.8%
2.48%
1.2%

33.4%
2.40%
3%

33.8%
1.24%
3%

6.4 Years

6.3 Years

6.3 Years

Expected volatility is calculated utilizing daily historical volatility over a period that equates  to  the

expected life of the option. The risk-free interest rate was  based on the U.S. Treasury  interest rates
whose term is consistent with the expected life of  the stock options. Expected dividend yield is
considered in the option pricing model and represents our current annualized  expected per share
dividends over the current trade price of our common stock. The expected  life (estimated  period of
time outstanding) of the stock options  granted is estimated using the historical exercise behavior of
employees.

A summary of option activity for the  year ended December 31, 2012 is as follows:

Outstanding at December 31, 2011 . . . . . . . . . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Issued in connection with special dividend . . . . . . . . . . . .
Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Weighted
Average
Remaining
Contractual
Term

Aggregate
Intrinsic
Value

Weighted
Average
Exercise
Price

$25.73
25.76
N/A
21.53
22.74
28.49

Options

7,118,458
21,472
856,019
(1,772,947)
(271,462)
(43,438)

Outstanding at December 31, 2012 . . . . . . . . . . . . . . . . .

5,908,102

$23.39

Options exercisable at December 31,  2012 . . . . . . . . . . . .

3,748,668

$23.42

Options expected to vest . . . . . . . . . . . . . . . . . . . . . . . . .

2,021,352

$23.35

5.88

5.11

7.26

$45,908

$29,251

$15,572

93

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

The following table provides the aggregate intrinsic value of stock options exercised for the years

ended December 31, 2010, 2011 and 2012:

Year Ended December 31,

2010

2011

2012

Aggregate intrinsic value of stock options exercised . . . . . . . . . . . . . . . .

$12,063

$37,901

$15,859

Restricted Stock and Restricted Stock Units

Under our various stock option plans,  we may also issue  grants of restricted  stock or restricted
stock units (‘‘RSUs’’). Our restricted  stock  and  RSUs generally have a  three to five  year  vesting period.
As a result of an amendment to our  RSUs approved by our Compensation Committee of our board  of
directors in October 2012, all RSUs now  accrue dividend equivalents associated with the  underlying
stock as we declare dividends. Dividends will generally be paid to holders  of  RSUs  in cash upon  the
vesting date of the associated RSU and will  be  forfeited if  the RSU  does  not  vest. We accrued
approximately $1,378 of cash dividends  on RSUs for the year ended  December 31,  2012. The fair  value
of restricted stock and RSUs is the excess of the market price  of  our common stock at the date  of
grant over the purchase price (which is  typically zero).

A summary of restricted stock and RSUs  activity for the year ended December 31, 2012 is as

follows:

Non-vested at December 31, 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Issued in connection with special dividend . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Restricted
Stock and
RSUs

610,951
898,093
122,589
(286,931)
(41,038)

Non-vested at December 31, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,303,664

Weighted-
Average
Grant-Date
Fair Value

$28.85
30.08
N/A
28.91
27.51

$29.89

The total fair value of restricted stock vested for  the years ended December 31, 2010, 2011 and

2012 was $13, $13 and $1, respectively.  No  RSUs vested during 2010.  The total fair value of RSUs
vested for the years ended December  31,  2011 and 2012 was $931 and $8,296, respectively.

Performance Units

Under our various stock option plans,  we may also issue  grants of performance units (‘‘PUs’’). The

number of PUs earned is determined based on our performance  against  predefined targets, which  for
grants of PUs made in 2011 and 2012  were calendar year revenue  growth and return on  invested
capital (‘‘ROIC’’).  The range of payout  is  zero to 150% of the  number of  granted PUs. The number of
PUs earned is determined based on actual  performance at the end of the one-year performance period,
and the award will be settled in shares  of our common stock,  subject to cliff  vesting, three years from

94

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

the date of the original PU grant. Additionally, employees who subsequently terminate their
employment  after  the  end  of  the  one-year  performance  period  and  on  or  after  attaining  age  55  and
completing 10 years of qualifying service  (the  ‘‘retirement criteria’’) shall immediately and completely
vest in any PUs earned based on the actual achievement  against the  predefined targets as discussed
above. As a result, PUs will be expensed  over the shorter of (1) the vesting period, (2)  achievement of
the retirement criteria, which such achievement may occur as early as one year after  the date of  grant,
or (3) a maximum of three years. As a result of an amendment to our  PUs approved  by  our
Compensation Committee of our board of directors in October  2012, all PUs now  accrue dividend
equivalents associated with the underlying  stock  as  we declare dividends. Dividends will generally be
paid to holders of  PUs in cash upon the  vesting date of the  associated PU and will  be  forfeited if  the
PU  does not vest. We accrued approximately $369 of  cash dividends on PUs for  the year ended
December 31, 2012.

In 2011 and 2012, we issued 154,239  and 221,781 PUs, respectively. During the one-year

performance period, we will forecast  the  likelihood of achieving the  predefined annual  revenue growth
and ROIC targets in order to calculate  the  expected  PUs to be earned. We will record  a compensation
charge  based on either the forecasted PUs to be earned (during  the one-year performance period) or
the actual PUs earned (at the one-year anniversary date)  over  the vesting period for each  individual
grant as described above. No PUs vested  during 2011. The total fair  value of  earned PUs that vested
during the year ended December 31, 2012  was $4,285. As of December 31, 2012,  we expected 98.2%
achievement of the predefined revenue and ROIC targets associated with the grants made in 2012.

A summary of PU activity for the year ended December 31, 2012 is as follows:

PUs Original
Awards

PUs
Adjustment(1)

Total
PUs Awards

Non-vested at December 31, 2011 . . . . . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Issued in connection with special dividend . . . . . . .
Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

112,749
221,781
32,495
(124,914)
(6,018)

—
12,012
1,392
(17,851)
—

112,749
233,793
33,887
(142,765)
(6,018)

Non-vested at December 31, 2012 . . . . . . . . . . . . .

236,093

(4,447)

231,646

Weighted-
Average
Grant-Date
Fair Value

$29.37
29.48
N/A
30.01
28.63

$29.12

(1) Represents the additional number of PUs based on either  (a)  the final  performance criteria

achievement at the end of the one-year  performance period or (b) a change in estimated awards
based on the forecasted performance  against  the predefined targets.

Employee Stock Purchase Plan

We  offer an employee stock purchase  plan (the ‘‘ESPP’’) in which participation is  available  to

substantially all U.S. and Canadian employees  who meet certain service eligibility requirements. The
ESPP provides a way for our eligible  employees  to  become stockholders on favorable terms. The ESPP

95

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

provides for the purchase of our common  stock  by eligible  employees through successive offering
periods. We generally have two six-month  offering  periods per year, the  first  of which begins June 1
and ends November 30 and the second of  which  begins December 1 and ends May 31. During each
offering period, participating employees accumulate  after-tax  payroll contributions, up to a maximum of
15% of their compensation, to pay the exercise price of  their options. Participating employees  may
withdraw from an offering period before the purchase date and obtain a refund of  the amounts
withheld as payroll deductions. At the  end of the offering period, outstanding  options are exercised,
and each employee’s accumulated contributions are used to  purchase our common stock. The price  for
shares purchased under the ESPP is  95%  of the fair market price at the end of the offering period,
without a look-back feature. As a result, we do not  recognize compensation cost for the ESPP shares
purchased. The ESPP was amended and approved by  our stockholders on May 26, 2005 and the
number of shares available for purchase  under  the ESPP was increased to 3,487,500. For the years
ended December 31, 2010, 2011 and 2012, there were  257,381 shares, 154,559 shares and 151,285
shares, respectively, purchased under  the ESPP. The  number of shares available for purchase under the
ESPP at December 31, 2012 was 279,226.

As of December 31, 2012, unrecognized compensation cost related to the  unvested portion  of  our
Employee Stock-Based Awards was $44,255 and is expected to be recognized over a weighted-average
period of 2.2 years.

We  generally issue shares for the exercises of stock options,  restricted stock, RSUs, PUs and shares

under our ESPP from unissued reserved shares.

o.

Income Taxes

Accounting for income taxes requires the recognition of  deferred tax assets and liabilities for the
expected future tax consequences of temporary differences  between  the tax  and financial reporting basis
of assets and liabilities and for loss and  credit carryforwards. Valuation  allowances are provided  when
recovery of deferred tax assets is not considered more  likely than not. We have  elected  to  recognize
interest and penalties associated with uncertain tax positions  as a  component  of  the provision  (benefit)
for income taxes in the accompanying consolidated statements of operations.

p.

Income (Loss) Per Share—Basic  and Diluted

Basic income (loss) per common share is  calculated by dividing income (loss) by the weighted
average number of common shares outstanding. The  calculation  of diluted income (loss) per share is
consistent with that of basic income (loss)  per share  but gives  effect to all potential common shares
(that is,  securities such as options, warrants or convertible securities) that were outstanding  during the
period, unless the  effect is antidilutive.

96

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

The following table presents the calculation of basic  and diluted income (loss)  per  share:

Income (Loss) from continuing operations . . . . . . . . . . .

Total (loss) income from discontinued  operations (see

Note 14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net (loss) income attributable to Iron  Mountain

Incorporated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Weighted-average shares—basic . . . . . . . . . . . . . . . . . . .
Effect of dilutive potential stock options . . . . . . . . . . . . .
Effect of dilutive potential restricted stock, RSUs and

Year Ended December 31,

2010

2011

2012

$

$

$

166,739

$

246,412

(219,417) $

153,180

(57,586) $

395,538

$

$

$

183,493

(8,659)

171,708

201,991,000
—

194,777,000
1,060,477

173,604,000
914,308

PUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—

100,136

349,128

Weighted-average shares—diluted . . . . . . . . . . . . . . . . . .

201,991,000

195,937,613

174,867,436

Earnings (Losses) per share—basic:
Income (Loss) from continuing operations . . . . . . . . . . .

Total (loss) income from discontinued  operations  (see

Note 14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net (loss) income attributable to Iron  Mountain

Incorporated—basic . . . . . . . . . . . . . . . . . . . . . . . . . .

Earnings (Losses) per share—diluted:
Income (Loss) from continuing operations . . . . . . . . . . .

Total (loss) income from discontinued  operations  (see

Note 14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net (loss) income attributable to Iron  Mountain

Incorporated—diluted . . . . . . . . . . . . . . . . . . . . . . . . .

Antidilutive stock options, RSUs and  PUs, excluded from
the calculation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

$

$

$

$

q. New Accounting Pronouncements

0.83

$

1.27

(1.09) $

0.79

(0.29) $

2.03

0.83

$

1.26

(1.09) $

0.78

(0.29) $

2.02

$

$

$

$

$

$

1.06

(0.05)

0.99

1.05

(0.05)

0.98

9,305,328

3,973,760

1,286,150

In September 2011, the Financial Accounting Standards Board  issued Accounting Standards

Update (‘‘ASU’’) No. 2011-08, Intangibles—Goodwill and Other (Topic 350): Testing  Goodwill for
Impairment. ASU No. 2011-08 allows, but does not require, entities to  first assess qualitatively  whether
it is necessary to perform the two-step goodwill  impairment test.  If an  entity believes, as  a result of  its
qualitative assessment, that it is more  likely than not that the fair value of  a reporting unit  is less than
its  carrying amount, the quantitative two-step  impairment test is  required;  otherwise, no further testing

97

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

is required. We adopted ASU No. 2011-08 as of January 1, 2012. The  adoption of ASU No. 2011-08
did not have an impact on our consolidated  financial position, results of operations or cash flows.

r. Allowance for Doubtful Accounts and Credit Memo Reserves

We  maintain an allowance for doubtful accounts and  credit memos for estimated losses  resulting

from the potential inability of our customers  to  make required payments and potential  disputes
regarding billing and service issues. When  calculating the allowance, we  consider  our past loss
experience, current and prior trends in our  aged  receivables and credit memo activity, current economic
conditions and specific circumstances of individual  receivable balances. If the financial condition of our
customers were to significantly change, resulting in a significant improvement or impairment  of their
ability to make payments, an adjustment of the allowance may be required. We consider accounts
receivable to be delinquent after such  time  as reasonable means of collection  have been exhausted. We
charge-off uncollectible balances as circumstances warrant, generally, no later  than one year past due.

Rollforward of allowance for doubtful accounts  and  credit memo reserves is as follows:

Year  Ended  December 31,

Balance at
Beginning of
the Year

Credit Memos
Charged to
Revenue

Allowance for
Bad  Debts
Charged to
Expense

Other(1)

Deductions(2)

2010 . . . . . . . . . . . . . . . . .
2011 . . . . . . . . . . . . . . . . .
2012 . . . . . . . . . . . . . . . . .

$19,595
20,747
23,277

$42,204
39,343
39,723

$11,801
9,506
8,323

$(481)
(205)
977

$(52,372)
(46,114)
(47,091)

Balance  at
End of
the Year

$20,747
23,277
25,209

(1) Primarily consists of recoveries of  previously written-off accounts receivable, allowances of
businesses acquired and the impact associated with currency  translation adjustments.

(2) Primarily consists of the issuance of  credit memos and the write-off of accounts receivable.

s. Concentrations of Credit Risk

Financial instruments that potentially subject  us  to  market  risk  consist principally  of  cash and cash

equivalents (including money market funds and  time deposits), restricted cash (primarily U.S.
Treasuries) and accounts receivable. The  only significant concentrations  of liquid investments as of both
December 31, 2011 and 2012 relate to cash and cash equivalents and  restricted cash  held on deposit
with five global banks and one ‘‘Triple A’’  rated money market  fund  and five  global banks and two
‘‘Triple A’’ rated money market funds,  respectively,  which we consider to be large, highly-rated
investment-grade institutions. As per our  risk management  investment policy,  we limit exposure to
concentration of credit risk by limiting  the amount invested in  any  one  mutual fund to a maximum  of
$50,000 or in any one financial institution to a maximum of $75,000.  As of December 31, 2011 and
2012, our cash and cash equivalents and  restricted cash balance was $214,955  and $277,027,
respectively, including money market  funds and time  deposits amounting to $181,823  and $218,629,
respectively. A substantial portion of  the money  market  funds  is invested  in U.S. Treasuries.

98

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

t.

Fair Value Measurements

Entities are permitted under GAAP to elect to measure  many  financial instruments  and certain

other items at either fair value or cost.  We did  not  elect  the fair value measurement option for any of
our  financial assets or liabilities.

Our financial assets or liabilities are measured using inputs from the three levels of the fair  value
hierarchy. A financial asset or liability’s classification  within  the hierarchy is determined based on the
lowest level input that is significant to  the  fair value  measurement.

The three levels of the fair value hierarchy are as follows:

Level 1—Inputs are unadjusted quoted prices in active  markets for identical assets or liabilities

that we have the ability to access at the measurement date.

Level 2—Inputs include quoted prices for similar assets and liabilities in active markets, quoted

prices for identical or similar assets or liabilities  in markets that are not  active,  inputs  other than
quoted prices that are observable for  the asset or liability (i.e., interest rates, yield curves, etc.), and
inputs that are derived principally from  or corroborated  by observable market data by correlation or
other means (market corroborated inputs).

Level 3—Unobservable inputs that reflect  our assumptions about the assumptions that market

participants would use in pricing the  asset  or liability.

The following tables provide the assets and liabilities carried  at fair value measured on a recurring

basis as of December 31, 2011 and 2012, respectively:

Description

Fair Value Measurements at
December 31, 2011 Using

Total Carrying Quoted prices

Value at
December 31,
2011

in active
markets
(Level 1)

Significant other
observable
inputs
(Level  2)

Significant
unobservable
inputs
(Level 3)

Money Market Funds(1) . . . . . . . . . . . . . . . .
Time Deposits(1) . . . . . . . . . . . . . . . . . . . . .
Trading Securities . . . . . . . . . . . . . . . . . . . . .
Derivative Assets(3) . . . . . . . . . . . . . . . . . . .
Derivative Liabilities(3) . . . . . . . . . . . . . . . . .

$ 35,110
146,713
9,124
2,803
435

$ —
—
8,497(2)
—
—

$ 35,110
146,713

627(1)

2,803
435

$—
—
—
—
—

99

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

Description

Fair Value Measurements at
December 31, 2012 Using

Total Carrying Quoted prices

Value at
December 31,
2012

in active
markets
(Level 1)

Significant other
observable
inputs
(Level  2)

Significant
unobservable
inputs
(Level 3)

Money Market Funds(1) . . . . . . . . . . . . . . . .
Time Deposits(1) . . . . . . . . . . . . . . . . . . . . .
Trading Securities . . . . . . . . . . . . . . . . . . . . .
Derivative Liabilities(3) . . . . . . . . . . . . . . . . .

$ 68,800
149,829
11,071
1,522

$ —
—
10,525(2)
—

$ 68,800
149,829

546(1)

1,522

$—
—
—
—

(1) Money market funds and time deposits (including certain  trading  securities) are measured based

on quoted prices for similar assets and/or subsequent transactions.

(2) Securities are measured at fair value  using quoted market prices.

(3) Our  derivative assets and liabilities primarily relate to short-term (six months  or less) foreign

currency contracts that we have entered into to hedge our intercompany exposures denominated in
British pounds sterling and Australian dollars. We  calculate the fair value of  such forward  contracts
by adjusting the spot rate utilized at  the balance sheet date for translation purposes by an estimate
of the forward points observed in active  markets.

Disclosures are required in the financial statements for  items measured at  fair value on a
non-recurring basis. We did not have  any material items  that  are  measured at  fair value  on a
non-recurring basis for the years ended  December  31, 2010, 2011 and  2012, except  goodwill calculated
based on Level 3 inputs, as more fully disclosed in  Note 2.g.

u. Available-for-sale and Trading Securities

We  have one trust that holds marketable securities. Marketable securities are classified as
available-for-sale or trading. As of December  31, 2011 and 2012, the fair  value of the money  market
and mutual funds included in this trust  amounted to $9,124 and $11,071,  respectively, and were
included in prepaid expenses and other in  the accompanying consolidated balance sheets. We classified
these marketable securities included  in the  trust as  trading, and included in other expense (income),
net in the accompanying consolidated  statement of operations realized and unrealized  net gains of
$1,221, net losses of $321 and net gains of $1,292 for the years ended  December 31,  2010, 2011 and
2012, respectively.

v.

Investments

As of December 31, 2012, we have investments in joint ventures,  including noncontrolling  interests,
in Iron Mountain A/S of 32% (Denmark)  and in Kelman Technologies Inc. of 25% (U.S. and Canada).
These investments are accounted for using  the equity method because we  exercise significant influence
over these entities and their operations. As of December 31, 2011 and 2012, the  carrying value  related
to our equity investments was $3,499 and $398, respectively,  included in  other assets in  the
accompanying consolidated balance sheets. Additionally,  we  have a 4% investment  in Crossroads
Systems, Inc. (U.S.) and its carrying value  as of December 31, 2012  was $1,672.

100

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

2. Summary of Significant Accounting Policies (Continued)

w. Accumulated Other Comprehensive  Items, Net

Accumulated other comprehensive items, net  consists of foreign currency translation adjustments

as of  December 31, 2011 and 2012.

x. Other Expense (Income), Net

Other expense (income), net consists  of  the following:

Foreign currency transaction losses (gains),  net . . . . . . . . . . . . . . . . . . . .
Debt extinguishment expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$5,664
1,792
1,312

$17,352
993
(5,302)

$10,223
10,628
(4,789)

$8,768

$13,043

$16,062

Year Ended December 31,

2010

2011

2012

3. Derivative Instruments and Hedging  Activities

We  have entered into a number of separate forward  contracts to hedge our exposures in  British
pounds sterling and Australian dollars.  As of December 31, 2012,  we had (1)  an outstanding forward
contract to purchase $201,159 U.S. dollars and  sell 125,000 British pounds  sterling to hedge our
intercompany exposures with our European  operations  and (2) an outstanding forward contract to
purchase $77,250 U.S. dollars and sell 75,000 Australian dollars to hedge  our intercompany exposures
with our Australian subsidiary. At the maturity of the  forward contracts, we may enter into new forward
contracts to hedge movements in the  underlying  currencies.  At  the time  of settlement,  we either  pay or
receive the net settlement amount from the  forward contract and recognize this amount in  other
(income) expense, net in the accompanying statement of  operations  as a realized foreign exchange gain
or loss. At the end of each month, we  mark the  outstanding forward contracts  to  market  and record  an
unrealized foreign exchange gain or loss for  the mark-to-market  valuation.  We have not designated
these forward contracts as hedges. During the  years  ended December 31, 2010, 2011 and  2012, there
was $2,030 in net cash receipts, $1,092 in net cash disbursements and  $9,116 in  net cash  disbursements,
respectively, included in cash from operating activities  from continuing operations related  to
settlements associated with these foreign currency forward contracts. The following table provides  the
fair value of our derivative instruments as  of December 31,  2011 and 2012 and  their gains and  losses
for the years ended December 31, 2010, 2011 and  2012:

Asset Derivatives

December 31,

Derivatives  Not Designated as
Hedging Instruments

2011

Balance  Sheet
Location

Fair
Value

2012

Balance
Sheet Location

Foreign exchange contracts . . Prepaid expenses and other $2,803 Prepaid expenses and other

Total . . . . . . . . . . . . . . . . . .

$2,803

Fair
Value

$ —

$ —

101

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

3. Derivative Instruments and Hedging  Activities (Continued)

Derivatives  Not Designated as
Hedging Instruments

2011

Balance Sheet
Location

Foreign exchange contracts . . . . . . . . . Accrued expenses

Total . . . . . . . . . . . . . . . . . . . . . . . . .

Liability Derivatives

December 31,

2012

Balance Sheet
Location

Accrued expenses

Fair
Value

$435

$435

Fair
Value

$1,522

$1,522

Derivatives  Not Designated as
Hedging Instruments

Location of (Gain) Loss
Recognized in Income on
Derivative

Amount of (Gain) Loss
Recognized in Income
on Derivatives

December 31,

2010

2011

2012

Foreign exchange contracts . . . . . . . . . . . . . . . Other expense (income), net $2,025 $(1,209) $13,007

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$2,025 $(1,209) $13,007

We  have designated a portion of our  63⁄4% Euro Senior Subordinated Notes due 2018 issued by
IMI (the ‘‘63⁄4% Notes’’) as a hedge of net investment  of certain of our Euro denominated  subsidiaries.
For the years ended December 31, 2010,  2011 and 2012, we designated  on average 74,750, 86,750 and
101,167 Euros, respectively, of the 63⁄4% Notes as a hedge of net investment  of  certain of our  Euro
denominated subsidiaries. As a result,  we recorded foreign  exchange gains of $7,392 ($4,620, net  of tax)
related to the change in fair value of such debt due to currency translation adjustments, which is a
component of accumulated other comprehensive  items, net  included in  stockholders’  equity for the year
ended December 31, 2010. We recorded foreign exchange  gains of $8,634  ($5,411,  net of tax) related to
the change in fair value of such debt due to currency  translation adjustments,  which is  a component of
accumulated other comprehensive items,  net  included in  stockholders’ equity for  the year  ended
December 31, 2011. We recorded foreign exchange losses of $4,408  ($2,668,  net of tax) related to the
change in fair value of such debt due  to  currency translation adjustments, which is a  component  of
accumulated other comprehensive items,  net  included in  stockholders’ equity for  the year  ended
December 31, 2012. As of December 31,  2012, cumulative net gains of $10,722, net  of  tax are recorded
in accumulated other comprehensive items, net associated with this net investment hedge.

102

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

4. Debt

Long-term debt comprised the following:

Revolving Credit Facility(1) . . . . . . . . . . . . . . . . . . .
Term Loan Facility(1) . . . . . . . . . . . . . . . . . . . . . . .
71⁄4% GBP Senior Subordinated Notes due 2014  (the
‘‘71⁄4% Notes’’)(2)(3) . . . . . . . . . . . . . . . . . . . . . .

65⁄8% Senior Subordinated Notes due 2016 (the

‘‘65⁄8% Notes’’)(2)(3) . . . . . . . . . . . . . . . . . . . . . .
71⁄2% CAD Senior Subordinated Notes due 2017 (the
‘‘Subsidiary Notes’’)(2)(4) . . . . . . . . . . . . . . . . . . .

83⁄4% Senior Subordinated Notes due 2018 (the

December 31, 2011

December 31, 2012

Carrying
Amount

Fair
Value

Carrying
Amount

Fair
Value

$

96,000
487,500

$ 96,000
487,500

$

55,500
462,500

$

55,500
462,500

233,115

233,115

242,813

242,813

318,025

320,400

—

—

171,273

174,698

175,875

181,591

‘‘83⁄4% Notes’’)(2)(3) . . . . . . . . . . . . . . . . . . . . . .

200,000

209,000

—

—

8% Senior Subordinated Notes due 2018  (the ‘‘8%

Notes’’)(2)(3)

. . . . . . . . . . . . . . . . . . . . . . . . . . .
63⁄4% Euro Senior Subordinated Notes due 2018  (the
‘‘63⁄4% Notes’’)(2)(3) . . . . . . . . . . . . . . . . . . . . . .

73⁄4% Senior Subordinated Notes due 2019 (the

49,806

47,607

49,834

56,052

328,750

312,352

335,152

341,753

‘‘73⁄4% Notes’’)(2)(3) . . . . . . . . . . . . . . . . . . . . . .

400,000

422,750

400,000

451,000

8% Senior Subordinated Notes due 2020  (the ‘‘8%

Notes due 2020’’)(2)(3) . . . . . . . . . . . . . . . . . . . .

300,000

313,313

300,000

317,250

83⁄8% Senior Subordinated Notes due 2021 (the

‘‘83⁄8% Notes’’)(2)(3) . . . . . . . . . . . . . . . . . . . . . .

548,346

586,438

548,518

610,500

53⁄4% Senior Subordinated Notes due 2024 (the

‘‘53⁄4% Notes’’)(2)(3) . . . . . . . . . . . . . . . . . . . . . .
Real Estate Mortgages, Capital Leases  and Other(5) .

—
220,773

— 1,000,000
254,811

220,773

1,012,500
254,811

Total Long-term Debt . . . . . . . . . . . . . . . . . . . . . . .
Less Current Portion . . . . . . . . . . . . . . . . . . . . . . . .

3,353,588
(73,320)

Long-term Debt, Net of Current Portion . . . . . . . . .

$3,280,268

3,825,003
(92,887)

$3,732,116

(1) The capital stock or other equity interests of most of  our U.S. subsidiaries, and  up to 66%  of  the

capital stock or other equity interests of our first-tier foreign subsidiaries,  are pledged to secure
these debt instruments, together with  all intercompany  obligations of subsidiaries owed to us or  to
one of our U.S. subsidiary guarantors  or  Iron Mountain Canada  Corporation (‘‘Canada
Company’’) and all promissory notes held by us or one  of  our  U.S.  subsidiary guarantors or
Canada Company. The fair value of this  long-term debt approximates the  carrying value (as
borrowings under these debt instruments  are based  on current variable market interest  rates,  which
are subject to change based on our consolidated  leverage ratio, as of December  31, 2011 and 2012,
respectively).

103

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

4. Debt (Continued)

(2) The fair values of these debt instruments  are based on quoted market prices for these notes on

December 31, 2011 and 2012, respectively.

(3) Collectively, the ‘‘Parent Notes.’’  IMI  is the direct obligor on the Parent Notes, which are fully  and
unconditionally guaranteed, on a senior subordinated basis, by substantially all of its direct and
indirect 100% owned U.S. subsidiaries (the ‘‘Guarantors’’). These guarantees are joint and several
obligations of the Guarantors. Canada Company and the remainder of our subsidiaries do  not
guarantee the Parent Notes.

(4) Canada Company is the direct obligor on the  Subsidiary Notes, which are fully and unconditionally
guaranteed, on a senior subordinated  basis,  by IMI and the  Guarantors.  These guarantees are  joint
and several obligations of IMI and the Guarantors.

(5) Includes  (a) real estate mortgages  of  $5,232 and $4,305 as of December 31, 2011 and 2012,

respectively, which bear interest at rates ranging  from 4.6%  to  5.5% and are payable in various
installments through 2021, (b) capital lease obligations of  $207,300 and $235,826 as of
December 31, 2011 and 2012, respectively, which bear a  weighted average interest rate of  5.2% as
of December 31, 2012 and (c) other various notes  and  other obligations, which were assumed  by  us
as a result of certain acquisitions, of  $8,241 and $14,680 as of  December 31, 2011 and 2012,
respectively, and bear a weighted average interest rate of 16.2%  as of December 31, 2012. We
believe The fair value of this debt approximates its carrying value.

a. Revolving Credit Facility and Term Loan

On June 27, 2011, we entered into a  credit agreement that consists of (1) revolving credit facilities
under which we can borrow, subject to  certain  limitations as defined in the  credit agreement,  up to an
aggregate amount of $725,000 (including Canadian  dollars, British pounds sterling and Euros, among
other currencies) (the ‘‘Revolving Credit  Facility’’)  and (2) a $500,000 term loan facility (the ‘‘Term
Loan Facility,’’ and collectively with the Revolving Credit Facility, the ‘‘Credit Agreement’’). We have
the right to request an increase in the aggregate  amount available to be borrowed under the Credit
Agreement up to a maximum of $1,800,000. The  Revolving Credit Facility is supported by a group of
19 banks. IMI, Iron Mountain Information Management,  Inc. (‘‘IMIM’’), Canada Company, Iron
Mountain Europe (Group) Limited (‘‘IME’’), Iron Mountain Australia Pty Ltd., Iron Mountain
Switzerland Gmbh and any other subsidiary  of IMIM designated by IMIM (the ‘‘Other  Subsidiaries’’)
may, with the consent of the administrative  agent, as  defined in the Credit Agreement, borrow under
certain of the following tranches of the Revolving Credit Facility: (1) tranche one in the amount of
$400,000 is available to IMI and IMIM in  U.S.  dollars, British pounds sterling and Euros; (2) tranche
two in the amount of $150,000 is available to IMI or IMIM in either U.S. dollars  or Canadian dollars
and available to Canada Company in Canadian dollars;  and (3) tranche three  in the amount of
$175,000 is available to IMI or IMIM  and  the Other Subsidiaries in U.S. dollars, Canadian dollars,
British pounds sterling, Euros and Australian dollars, among others. The Revolving Credit Facility
terminates on June 27, 2016, at which  point  all revolving credit  loans under such facility become due.
With respect to the Term Loan Facility, loan payments are required through maturity  on June 27, 2016
in equal quarterly installments of the  aggregate annual amounts based  upon the  following percentage of
the original principal amount in the table below  (except that each  of  the first three quarterly

104

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

4. Debt (Continued)

installments in the fifth year shall be  10%  of the  original  principal amount and the final quarterly
installment in the fifth year shall be 35% of the original principal):

Year  Ending

June 30, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
June 30, 2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
June 30, 2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
June 30, 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
June 27, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Percentage

5%
5%
10%
15%
65%

The Term Loan Facility may be prepaid without penalty or premium, in whole or in part, at any
time. IMI and IMIM guarantee the obligations  of  each of the subsidiary borrowers. The  capital stock
or other  equity interests of most of our  U.S. subsidiaries, and  up to 66%  of  the capital stock or  other
equity interests of our first-tier foreign subsidiaries, are pledged  to  secure the Credit Agreement,
together with all intercompany obligations  of  subsidiaries  owed to us or to one of  our U.S. subsidiary
guarantors or Canada Company and  all promissory notes held by  us or one of our U.S. subsidiary
guarantors or Canada Company. The  interest rate on borrowings under the Credit Agreement  varies
depending on our choice of interest rate  and  currency options, plus an applicable margin,  which varies
based on certain financial ratios. Additionally,  the Credit Agreement requires  the payment  of  a
commitment fee on the unused portion of  the Revolving Credit Facility, which fee ranges  from between
0.3% to 0.5% based on certain financial  ratios. There  are also fees associated with  any outstanding
letters  of credit. As of December 31, 2012,  we had $55,500  of outstanding borrowings under the
Revolving Credit Facility, all of which was denominated in U.S. dollars; we also  had various  outstanding
letters  of credit totaling $2,321. The remaining availability under the Revolving Credit Facility on
December 31, 2012, based on IMI’s leverage  ratio, which is  calculated based  on the last 12 months’
earnings before interest, taxes, depreciation and amortization (‘‘EBITDA’’) and other adjustments as
defined in the Credit Agreement and current external debt, was  $667,179. The interest rate  in effect
under the Revolving Credit Facility and Term Loan Facility was 4.0%  and 2.0%, respectively,  as of
December 31, 2012. For the years ended  December 31,  2010, 2011 and 2012,  we recorded commitment
fees and letters of credit fees of $2,399,  $2,123 and $2,306, respectively, based on the unused balances
under our revolving credit facilities and  outstanding letters of credit.

The Credit Agreement, our indentures  and  other  agreements governing  our indebtedness contain

certain restrictive financial and operating covenants, including covenants that restrict our ability to
complete acquisitions, pay cash dividends,  incur  indebtedness, make investments,  sell assets and  take
certain other corporate actions. The covenants do not contain  a  rating trigger. Therefore, a change in
our  debt rating would not trigger a default under the  Credit  Agreement, our indentures  or other
agreements governing our indebtedness.  The Credit Agreement, as  well as  our indentures, use
EBITDA-based calculations as primary  measures of financial performance, including leverage and  fixed
charge  coverage ratios. IMI’s revolving  credit and term leverage  ratio was 3.4 and  3.9 as of
December 31, 2011 and 2012, respectively, compared to a  maximum allowable  ratio of 5.5  under the
Credit  Agreement. Similarly, our bond  leverage ratio,  per  the indentures,  was 3.9 and 5.3 as  of
December 31, 2011 and 2012, respectively, compared to a  maximum allowable  ratio of 6.5.  IMI’s
revolving credit and term loan fixed charge  coverage ratio was  1.5 and  1.3 as  of December  31, 2011 and

105

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

4. Debt (Continued)

2012, respectively, compared to a minimum allowable ratio of 1.2 under the Credit Agreement.
Noncompliance with these leverage and fixed charge coverage ratios would have a material adverse
effect on our financial condition and  liquidity.

b. Notes Issued under Indentures

As of December 31, 2012, we had eight  series of  senior subordinated notes issued  under various

indentures, seven of which are direct obligations of the  parent company, IMI; one  (the Subsidiary
Notes) is a direct obligation of Canada  Company; and all are subordinated to debt outstanding under
the Credit Agreement:

(cid:127) 150,000 British pounds sterling principal amount of notes maturing on  April 15, 2014 and

bearing interest at a rate of 71⁄4% per annum, payable semi-annually  in  arrears on April  15 and
October 15;

(cid:127) 175,000 CAD principal amount of  notes maturing  on March  15, 2017 and bearing  interest  at a
rate of 71⁄2% per annum, payable semi-annually  in  arrears on March  15 and September 15 (the
Subsidiary Notes);

(cid:127) $50,000 principal amount of notes maturing  on October 15, 2018  and bearing interest at a  rate

of 8% per annum, payable semi-annually in arrears on April 15  and October 15;

(cid:127) 255,000 Euro principal amount of  notes maturing on October  15, 2018 and bearing  interest  at a

rate of 63⁄4% per annum, payable semi-annually  in  arrears on April  15 and October 15;

(cid:127) $400,000 principal amount of notes maturing on October 1, 2019  and  bearing interest  at a  rate

of 73⁄4% per annum, payable semi-annually  in arrears on  April 1 and October 1;

(cid:127) $300,000 principal amount of notes maturing on June 15, 2020  and bearing interest at  a rate  of

8% per  annum, payable semi-annually  in arrears on  June 15 and December 15;

(cid:127) $550,000 principal amount of notes maturing on August  15, 2021 and bearing  interest at a rate

of 83⁄8% per annum, payable semi-annually  in arrears on  February 15  and August  15; and

(cid:127) $1,000,000 principal amount of notes maturing on August  15, 2024 and bearing  interest  at a rate

of 53⁄4% per annum, payable semi-annually  in arrears on  February 15  and August  15.

The Parent Notes and the Subsidiary Notes are fully and unconditionally guaranteed, on a senior

subordinated basis, by the Guarantors.  These guarantees are  joint and several obligations  of the
Guarantors. The remainder of our subsidiaries do not guarantee the  senior  subordinated notes.
Additionally, IMI guarantees the Subsidiary Notes.  Canada Company does not guarantee  the Parent
Notes.

In August 2012, we completed an underwritten public offering of $1,000,000  in aggregate principal

amount of the 53⁄4% Notes, which were issued at 100% of par. Our net proceeds  of $985,000, after
paying  the underwriters’ discounts and  commissions, were  used to redeem all of the outstanding 65⁄8%
Notes and 83⁄4% Notes and to repay existing indebtedness under our Revolving  Credit Facility, and the
balance will be used for general corporate purposes, including funding  a  portion of the  costs we expect
to incur in connection with our proposed conversion to a real estate investment trust  (‘‘REIT’’).

106

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

4. Debt (Continued)

In August 2012, we redeemed (1) the $320,000  aggregate principal amount outstanding  of the
65⁄8% Notes at 100% of par, plus accrued and unpaid interest,  and  (2) the $200,000 aggregate principal
amount outstanding of the 83⁄4% Notes at 102.9% of par, plus accrued and  unpaid interest.  We
recorded  a charge to other expense (income), net of $10,628 in the  third quarter of  2012 related  to  the
early extinguishment of the 65⁄8% Notes and 83⁄4% Notes. This charge consists of the call premium,
original issue discounts and deferred  financing costs related to the 65⁄8% Notes and 83⁄4% Notes.

We  recorded a charge of $1,843 to other expense  (income), net in  the second quarter of 2011
related to the early retirement of the previous revolving  credit and term loan facilities, representing a
write-off of deferred financings costs. In  September  2010, we redeemed $200,000 of the  $431,255
aggregate principal amount outstanding  of  our  73⁄4% Senior Subordinated Notes due 2015 (the ‘‘73⁄4%
Notes due 2015’’) at a redemption price  of $1,012.92 for each one thousand  dollars of principal amount
of notes redeemed, plus accrued and  unpaid interest. We  recorded a charge to other expense (income),
net of $1,792 in the third quarter of 2010 related  to  the early extinguishment of our 73⁄4% Notes due
2015 that were redeemed. This charge consists  of  the call premium  and deferred financing costs, net of
original issue premiums related to our  73⁄4% Notes due 2015 that were redeemed. In January  2011, we
redeemed the remaining $231,255 aggregate principal amount outstanding  of  our  73⁄4% Notes due 2015
at a redemption price of one thousand dollars for each one thousand  dollars of principal amount of
notes redeemed, plus accrued and unpaid interest. We recorded a gain to other expense  (income), net
of $850 in the first quarter of 2011 related to the  early  extinguishment of our 73⁄4% Notes due 2015
that were redeemed. This gain consists  of original issue  premiums, net  of  deferred financing costs
related to our 73⁄4% Notes due 2015 that were redeemed.

Each  of the indentures for the notes provides  that  we may redeem the outstanding notes, in whole

or in part, upon satisfaction of certain terms and conditions. In any redemption, we  are also  required
to pay all accrued but unpaid interest on the outstanding  notes.

The following table presents the various  redemption  dates  and prices  of the senior subordinated

notes. The redemption dates reflect the  date at or after  which the  notes may be redeemed at our
option at  a premium redemption price. After these dates,  the notes  may  be  redeemed at  100% of face
value:

Redemption  Date

April 15, March 15, October 15, October 15, October 1, June 15, August 15, August  15,

71⁄4% Notes

71⁄2% Notes

8% Notes

63⁄4% Notes 73⁄4% Notes Notes

8%

83⁄8%
Notes

53⁄4%
Notes

2012 . . . . . . . . . . . . . . . . .
2013 . . . . . . . . . . . . . . . . .
2014 . . . . . . . . . . . . . . . . .
2015 . . . . . . . . . . . . . . . . .
2016 . . . . . . . . . . . . . . . . .
2017 . . . . . . . . . . . . . . . . .
2018 . . . . . . . . . . . . . . . . .
2019 . . . . . . . . . . . . . . . . .
2020 . . . . . . . . . . . . . . . . .

—

100.000% 103.750% 102.667% 102.250%
100.000% 102.500% 101.333% 101.125%
100.000% 101.250% 100.000% 100.000%

—
— 104.000%
— 102.667% 104.188%
100.000% 100.000% 100.000% 103.875% 101.333% 102.792%
100.000% 100.000% 100.000% 101.938% 100.000% 101.396%
100.000% 100.000% 100.000% 100.000% 100.000% 100.000% 102.875%
100.000% 100.000% 100.000% 100.000% 100.000% 101.917%
100.000% 100.000% 100.000% 100.958%
— 100.000% 100.000% 100.000%

—
—
—
—
—
—

—
—
—
—
—

—
—
—

—
—

—
—

—
—

107

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

4. Debt (Continued)

Prior to June 15, 2013, the 8% Notes  due  2020  are redeemable at our option, in whole or in part,

at a specified make-whole price.

Prior to August 15, 2014, the 83⁄8% Notes are redeemable at our option, in  whole or in part, at a

specified make-whole price.

Prior to October 1, 2015, the 73⁄4% Notes are redeemable at our option, in  whole  or in part, at a

specified make-whole price.

Prior to August 15, 2017, the 53⁄4% Notes are redeemable at our option, in  whole or in part, at a

specified make-whole price.

Each  of the indentures for the notes provides that  we must repurchase,  at the option of the
holders, the notes  at 101% of their principal  amount,  plus  accrued and unpaid  interest, upon the
occurrence of a ‘‘Change of Control,’’  which is  defined in each respective indenture. Except for
required repurchases upon the occurrence of a Change of Control or in  the event of certain asset sales,
each  as described in the respective indenture, we  are not required to make sinking fund or redemption
payments with respect to any of the notes.

Maturities of long-term debt are as follows:

Year

2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net Premiums (Discounts) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amount

$

92,887
357,370
162,511
302,014
193,946
2,719,473

3,828,201
(3,198)

Total Long-term Debt (including current portion) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$3,825,003

5. Selected Consolidated Financial Statements of Parent, Guarantors, Canada Company and
Non-Guarantors

The following data summarizes the consolidating results of  IMI on the equity method of

accounting as of December 31, 2011 and 2012  and  for the years ended December 31,  2010, 2011 and
2012.

The Parent Notes and the Subsidiary Notes are guaranteed by the subsidiaries referred to below  as

the ‘‘Guarantors.’’ These subsidiaries are 100%  owned by the Parent. The  guarantees are full and
unconditional, as well as joint and several.

Additionally, IMI guarantees the Subsidiary Notes, which  were issued by Canada Company.
Canada Company  does not guarantee  the Parent Notes. The  other  subsidiaries  that  do not guarantee
the Parent Notes or the Subsidiary Notes are referred to below as the ‘‘Non-Guarantors.’’

108

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

5. Selected Consolidated Financial Statements of Parent, Guarantors, Canada Company and
Non-Guarantors (Continued)

Parent

Guarantors

December 31, 2011

Canada
Company Guarantors

Non-

Eliminations

Consolidated

Assets
Current Assets:

Cash and  Cash Equivalents . . . . . .
Restricted Cash . . . . . . . . . . . . .
Accounts Receivable . . . . . . . . . .
Intercompany Receivable . . . . . . .
Assets  of Discontinued Operations .
Other Current Assets . . . . . . . . . .

Total Current Assets . . . . . . . . .
Property, Plant and Equipment, Net . . .
Other Assets, Net:

Long-term Notes Receivable from
Affiliates and Intercompany
Receivable . . . . . . . . . . . . . . .
Investment in Subsidiaries . . . . . . .
. . . . . . . . . . . . . . . . .
Goodwill
. . . . . . . . . . . . . . . . . . .
Other

$

3,428
35,110
—
905,451
—
2,016

946,005
1,490

$

10,750
—
334,658
—
—
103,899

449,307
1,480,785

928,182
1,828,712
—
27,226

1,000
1,579,399
1,529,359
240,557

Total Other Assets, Net . . . . . . .

2,784,120

3,350,315

$ 68,907
—
40,115
4,639
—
3,323

116,984
200,755

2,961
17,397
196,989
9,804

227,151

$

96,760
—
168,694
—
7,256
40,538

313,248
724,053

$

—
—
—
(910,090)
—
(1,004)

(911,094)
—

$ 179,845
35,110
543,467
—
7,256
148,772

914,450
2,407,083

15,010
—
527,920
187,870

730,800

(947,153)
(3,425,508)
—
—

—
—
2,254,268
465,457

(4,372,661)

2,719,725

Total Assets . . . . . . . . . . . . . .

$3,731,615

$5,280,407

$544,890

$1,768,101

$(5,283,755)

$6,041,258

Liabilities and Equity
Intercompany Payable . . . . . . . . . . . .
Current Portion of Long-term Debt
. . .
Total Other  Current Liabilities . . . . . . .
Liabilities of Discontinued Operations . .
Long-term Debt, Net of Current Portion
Long-term Notes Payable to Affiliates

and Intercompany Payable . . . . . . . .
Other Long-term Liabilities . . . . . . . . .
Commitments  and Contingencies (See

Note 10)
Total Iron  Mountain Incorporated

$

— $ 856,808
46,967
658
453,648
100,921
—
—
630,118
2,378,040

1,000
5,308

946,153
528,897

$

— $

2,658
31,407
—
185,953

—
31,418

53,282
23,037
187,421
3,317
86,157

—
92,081

$ (910,090)
—
(1,004)
—
—

$

—
73,320
772,393
3,317
3,280,268

(947,153)
—

—
657,704

Stockholders’ Equity . . . . . . . . . .
Noncontrolling Interests . . . . . . . . .

1,245,688
—

1,817,816
—

Total Equity . . . . . . . . . . . . . .

1,245,688

1,817,816

293,454
—

293,454

1,314,238
8,568

1,322,806

(3,425,508)
—

1,245,688
8,568

(3,425,508)

1,254,256

Total Liabilities and Equity . . . . .

$3,731,615

$5,280,407

$544,890

$1,768,101

$(5,283,755)

$6,041,258

109

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

5. Selected Consolidated Financial Statements of Parent, Guarantors, Canada Company and
Non-Guarantors (Continued)

Parent

Guarantors

December 31, 2012

Canada
Company Guarantors

Non-

Eliminations

Consolidated

$

— $

33,612
—
1,055,593
48

1,089,253
1,305

13,472
—
338,455
—
121,933

473,860
1,500,309

$103,500
—
44,363
5,781
5,720

159,364
203,909

$ 126,443
—
189,382
—
47,164

362,989
772,204

$

—
—
—
(1,061,374)
—

(1,061,374)
—

$ 243,415
33,612
572,200
—
174,865

1,024,092
2,477,727

Assets
Current Assets:

Cash and  Cash Equivalents . . . . . .
Restricted Cash . . . . . . . . . . . . .
Accounts Receivable . . . . . . . . . .
Intercompany Receivable . . . . . . .
Other Current Assets . . . . . . . . . .

Total Current Assets . . . . . . . . .
Property, Plant and Equipment, Net . . .
Other Assets, Net:

Long-term Notes Receivable from
Affiliates and Intercompany
Receivable . . . . . . . . . . . . . . .
Investment in Subsidiaries . . . . . . .
. . . . . . . . . . . . . . . . .
Goodwill
. . . . . . . . . . . . . . . . . . .
Other

1,070,930
1,941,540
—
37,909

1,000
1,688,000
1,536,964
261,950

4,136
18,422
202,282
10,622

235,462

—
—
595,513
211,394

806,907

(1,076,066)
(3,647,962)
—
(114)

—
—
2,334,759
521,761

(4,724,142)

2,856,520

Total Other Assets, Net . . . . . . .

3,050,379

3,487,914

Total Assets . . . . . . . . . . . . . .

$4,140,937

$5,462,083

$598,735

$1,942,100

$(5,785,516)

$6,358,339

Liabilities and Equity
Intercompany Payable . . . . . . . . . . . .
Current Portion of Long-term Debt
. . .
Total Other  Current Liabilities . . . . . . .
Long-term Debt, Net of Current Portion
Long-term Notes Payable to Affiliates

and Intercompany Payable . . . . . . . .
Other Long-term Liabilities . . . . . . . . .
Commitments  and Contingencies (See

Note 10)
Total Iron  Mountain Incorporated

$

— $ 942,547
70,870
—
469,249
111,536
568,205
2,876,317

$

— $ 118,827
19,218
200,266
94,413

2,799
31,015
193,181

$(1,061,374)
—
—
—

$

—
92,887
812,066
3,732,116

1,000
2,113

1,066,823
417,972

—
38,745

8,243
100,106

(1,076,066)
(114)

—
558,822

Stockholders’ Equity . . . . . . . . . .
Noncontrolling Interests . . . . . . . . .

1,149,971
—

1,926,417
—

Total Equity . . . . . . . . . . . . . .

1,149,971

1,926,417

332,995
—

332,995

1,388,550
12,477

1,401,027

(3,647,962)
—

1,149,971
12,477

(3,647,962)

1,162,448

Total Liabilities and Equity . . . . .

$4,140,937

$5,462,083

$598,735

$1,942,100

$(5,785,516)

$6,358,339

110

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

5. Selected Consolidated Financial Statements of Parent, Guarantors, Canada Company and
Non-Guarantors (Continued)

Year Ended December 31, 2010

Parent

Guarantors

Canada
Company Guarantors

Non-

Eliminations

Consolidated

Revenues:

Storage Rental . . . . . . . . . . . . . . . .
Service . . . . . . . . . . . . . . . . . . . . .

$

— $1,113,674
836,443
—

$110,768
113,498

$374,276
343,690

$

Total Revenues . . . . . . . . . . . . . .

—

1,950,117

224,266

717,966

Operating Expenses:

Cost of Sales (Excluding Depreciation

and Amortization) . . . . . . . . . . . .
Selling,  General and Administrative . .
Depreciation and Amortization . . . . .
Intangible Impairments
. . . . . . . . . .
(Gain) Loss on Disposal/Write-down of
Property, Plant and Equipment, Net .

Total Operating Expenses

. . . . . . .

—
68
223
—

—

291

Operating (Loss) Income . . . . . . . . . . .
Interest  Expense (Income), Net . . . . . . .
Other (Income) Expense, Net . . . . . . . .

(291)
194,689
(22,662)

746,479
516,664
201,534
84,611

86,352
36,587
18,818
—

(1,039)

196

1,548,249

141,953

401,868
(41,770)
(1,882)

82,313
44,898
18

360,031
219,492
83,630
1,298

(10,144)

654,307

63,659
6,742
33,294

(Loss) Income from Continuing

Operations Before Provision (Benefit)
for Income Taxes . . . . . . . . . . . . . .
Provision (Benefit) for Income Taxes . . .
Equity in the  (Earnings) Losses of

(172,318)
—

445,520
151,329

37,397
11,142

23,623
5,012

—
—

—

—
—
—
—

—

—

—
—
—

—
—

Subsidiaries,  Net of Tax . . . . . . . . . .

(114,732)

(35,947)

(1,508)

—

152,187

$1,598,718
1,293,631

2,892,349

1,192,862
772,811
304,205
85,909

(10,987)

2,344,800

547,549
204,559
8,768

334,222
167,483

—

(Loss) Income from Continuing

Operations . . . . . . . . . . . . . . . . . .

(57,586)

330,138

27,763

18,611

(152,187)

166,739

(Loss) Income from Discontinued

Operations, Net of Tax . . . . . . . . . . .

—

(215,479)

—

(57,586)

114,659

27,763

(3,938)

14,673

—

(152,187)

(219,417)

(52,678)

—

—

—

4,908

—

4,908

Net (Loss) Income . . . . . . . . . . . . . . .
Less: Net Income (Loss) Attributable
to Noncontrolling Interests . . . . .

Net (Loss) Income Attributable to Iron

Mountain Incorporated . . . . . . . . . .

$ (57,586)

$ 114,659

$ 27,763

$

9,765

$(152,187)

$ (57,586)

Net (Loss) Income . . . . . . . . . . . . . . .
Other Comprehensive Income (Loss):

Foreign Currency Translation

Adjustments . . . . . . . . . . . . . . . .
Equity in Other Comprehensive (Loss)
Income of  Subsidiaries . . . . . . . . .

Total Other  Comprehensive Income

$ (57,586)

$ 114,659

$ 27,763

$ 14,673

$(152,187)

$ (52,678)

4,620

(6,177)

12,174

(8,329)

—

(2,799)

3,224

621

—

(1,046)

2,288

—

(Loss) . . . . . . . . . . . . . . . . . . . . .

1,821

(2,953)

Comprehensive  (Loss) Income . . . . . . .

(55,765)

111,706

12,795

40,558

(8,329)

6,344

(1,046)

(153,233)

2,288

(50,390)

Comprehensive Income (Loss)

Attributable to Noncontrolling
Interests

. . . . . . . . . . . . . . . . . .

Comprehensive  (Loss) Income

Attributable to Iron Mountain
Incorporated . . . . . . . . . . . . . . . . .

—

—

—

5,375

—

5,375

$ (55,765)

$ 111,706

$ 40,558

$

969

$(153,233)

$ (55,765)

111

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

5. Selected Consolidated Financial Statements of Parent, Guarantors, Canada Company and
Non-Guarantors (Continued)

Year Ended December 31, 2011

Parent

Guarantors

Canada
Company Guarantors

Non-

Eliminations

Consolidated

Revenues:

Storage Rental . . . . . . . . . . . . . . . .
Service . . . . . . . . . . . . . . . . . . . . .

$

— $1,132,743
833,652
—

$120,476
115,973

Total Revenues . . . . . . . . . . . . . .

—

1,966,395

236,449

Operating Expenses:

Cost of Sales (Excluding Depreciation

and Amortization) . . . . . . . . . . . .
Selling,  General and Administrative . .
Depreciation and Amortization . . . . .
Intangible Impairments
. . . . . . . . . .
(Gain) Loss on Disposal/Write-down of
Property, Plant and Equipment, Net .

Total Operating Expenses

. . . . . . .

Operating (Loss) Income . . . . . . . . . . .
Interest  Expense (Income), Net . . . . . . .
Other (Income) Expense, Net . . . . . . . .

(Loss) Income from Continuing

Operations Before Provision (Benefit)
for Income Taxes . . . . . . . . . . . . . .
Provision (Benefit) for Income Taxes . . .
Equity in the  (Earnings) Losses of

2,000
(1,885)
457
—

—

572

(572)
173,738
(3,944)

760,300
548,848
192,551
—

91,249
38,965
18,685
—

(1,120)

(420)

(746)

1,500,579

148,479

793,874

465,816
(24,055)
7,561

87,970
44,559
315

17,985
11,014
9,111

(170,366)
—

482,310
86,139

43,096
20,681

(2,140)
(332)

$

$429,771
382,088

811,859

391,651
248,663
107,806
46,500

—
—

—

—
—
—
—

—

—

—
—
—

—
—

$1,682,990
1,331,713

3,014,703

1,245,200
834,591
319,499
46,500

(2,286)

2,443,504

571,199
205,256
13,043

352,900
106,488

—

Subsidiaries,  Net of Tax . . . . . . . . . .

(565,904)

18,569

(4,545)

—

551,880

Income (Loss) from Continuing

Operations . . . . . . . . . . . . . . . . . .

395,538

377,602

26,960

(1,808)

(551,880)

246,412

(Loss) Income from Discontinued

Operations, Net of Tax . . . . . . . . . . .

Gain (Loss) on Sale of Discontinued

Operations, Net of Tax . . . . . . . . . . .

Net Income (Loss) . . . . . . . . . . . . . . .
Less: Net Income (Loss) Attributable
to Noncontrolling Interests . . . . .

Net Income (Loss) Attributable to Iron

—

—

395,538

(17,350)

198,735

558,987

—

—

(30,089)

1,884

—

—

26,960

(30,013)

(551,880)

—

—

—

4,054

—

(47,439)

200,619

399,592

4,054

Mountain Incorporated . . . . . . . . . .

$ 395,538

$ 558,987

$ 26,960

$ (34,067)

$(551,880)

$ 395,538

Net Income (Loss) . . . . . . . . . . . . . . .
Other Comprehensive Income (Loss):

Foreign Currency Translation

Adjustments . . . . . . . . . . . . . . . .
Equity in Other Comprehensive (Loss)
Income of  Subsidiaries . . . . . . . . .

$ 395,538

$ 558,987

$ 26,960

$ (30,013)

$(551,880)

$ 399,592

5,412

(97)

(6,831)

(31,100)

—

(32,616)

(37,097)

(36,443)

979

—

72,561

—

Total Other  Comprehensive (Loss)

Income . . . . . . . . . . . . . . . . . . . .

(31,685)

Comprehensive  Income (Loss) . . . . . . .

363,853

(36,540)

522,447

(5,852)

21,108

(31,100)

(61,113)

72,561

(479,319)

(32,616)

366,976

Comprehensive Income (Loss)

Attributable to Noncontrolling
Interests

. . . . . . . . . . . . . . . . . .

Comprehensive  Income (Loss)

Attributable to Iron Mountain
Incorporated . . . . . . . . . . . . . . . . .

—

—

—

3,123

—

3,123

$ 363,853

$ 522,447

$ 21,108

$ (64,236)

$(479,319)

$ 363,853

112

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

5. Selected Consolidated Financial Statements of Parent, Guarantors, Canada Company and
Non-Guarantors (Continued)

Year Ended December 31, 2012

Parent

Guarantors

Canada
Company Guarantors

Non-

Eliminations

Consolidated

Revenues:

Storage Rental . . . . . . . . . . . . . . . .
Service . . . . . . . . . . . . . . . . . . . . .

$

— $1,156,681
784,068
—

$124,370
115,746

$452,087
372,303

$

Total Revenues . . . . . . . . . . . . . .

—

1,940,749

240,116

824,390

Operating Expenses:

Cost of Sales (Excluding Depreciation

and Amortization) . . . . . . . . . . . .
Selling,  General and Administrative . .
Depreciation and Amortization . . . . .
(Gain) Loss on Disposal/Write-down of
Property, Plant and Equipment, Net .

Total Operating Expenses

. . . . . . .

—
220
320

—

540

761,092
591,092
192,304

97,436
35,554
18,601

418,585
223,505
105,119

(966)

(122)

5,488

1,543,522

151,469

752,697

Operating (Loss) Income . . . . . . . . . . .
Interest  Expense (Income), Net . . . . . . .
Other Expense (Income), Net . . . . . . . .

(540)
196,423
32,161

397,227
(17,117)
(3,842)

88,647
45,826
(53)

71,693
17,467
(12,204)

(Loss) Income from Continuing

Operations Before Provision (Benefit)
for Income Taxes . . . . . . . . . . . . . .
Provision (Benefit) for Income Taxes . . .
Equity in the  (Earnings) Losses of

(229,124)
—

418,186
86,549

42,874
14,715

66,430
13,609

—
—

—

—
—
—

—

—

—
—
—

—
—

Subsidiaries,  Net of Tax . . . . . . . . . .

(400,832)

(73,625)

(591)

—

475,048

$1,733,138
1,272,117

3,005,255

1,277,113
850,371
316,344

4,400

2,448,228

557,027
242,599
16,062

298,366
114,873

—

Income (Loss) from Continuing

Operations . . . . . . . . . . . . . . . . . .

171,708

405,262

28,750

52,821

(475,048)

183,493

Income (Loss) from Discontinued

Operations, Net of Tax . . . . . . . . . . .

Gain (Loss) on Sale of Discontinued

Operations, Net of Tax . . . . . . . . . . .

Net Income (Loss) . . . . . . . . . . . . . . .
Less: Net Income (Loss) Attributable
to Noncontrolling Interests . . . . .

Net Income (Loss) Attributable to Iron

—

—

430

—

—

—

171,708

405,692

28,750

(7,204)

(1,885)

43,732

—

—

(475,048)

(6,774)

(1,885)

174,834

—

—

—

3,126

—

3,126

Mountain Incorporated . . . . . . . . . .

$ 171,708

$ 405,692

$ 28,750

$ 40,606

$(475,048)

$ 171,708

Net Income (Loss) . . . . . . . . . . . . . . .
Other Comprehensive Income (Loss):

Foreign Currency Translation

$ 171,708

$ 405,692

$ 28,750

$ 43,732

$(475,048)

$ 174,834

Adjustments . . . . . . . . . . . . . . . .

(2,668)

(212)

7,578

18,488

—

23,186

Equity in Other Comprehensive

Income (Loss) of Subsidiaries . . . . .

25,185

25,421

434

—

(51,040)

—

Total Other  Comprehensive Income

(Loss) . . . . . . . . . . . . . . . . . . . . .

22,517

Comprehensive  Income (Loss) . . . . . . .

194,225

25,209

430,901

8,012

36,762

18,488

62,220

(51,040)

(526,088)

23,186

198,020

Comprehensive Income (Loss)

Attributable to Noncontrolling
Interests

. . . . . . . . . . . . . . . . . .

Comprehensive  Income (Loss)

Attributable to Iron Mountain
Incorporated . . . . . . . . . . . . . . . . .

—

—

—

3,795

—

3,795

$ 194,225

$ 430,901

$ 36,762

$ 58,425

$(526,088)

$ 194,225

113

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

5. Selected Consolidated Financial Statements of Parent, Guarantors, Canada Company and
Non-Guarantors (Continued)

Cash Flows from Operating  Activities:

Year Ended December 31, 2010

Canada

Non-

Parent Guarantors Company Guarantors Eliminations Consolidated

Operations

Cash Flows from Operating  Activities-Continuing
.
.
.
.
Cash Flows from Operating Activities-Discontinued
.
.

Operations

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

Cash Flows from Operating  Activities .

.

.

.

.

.

.

Cash Flows from Investing Activities:
.

.

.

.

.

.

.

.

.

.

.

.

.

.

.
Capital expenditures
.
.
.
Cash paid for acquisitions,  net  of  cash  acquired .
.
.
Intercompany loans  to subsidiaries
.
.
.
Investment in subsidiaries
.
.
.
.
Investment in restricted  cash .
Additions to customer  relationship  and  acquisition
.
.
.
.
Proceeds from sales of property and  equipment  and
.
.

other, net

costs

.
.
.
.
.

. .

.
.
.

.
.
.

.
.
.

.
.
.

.
.
.

.
.
.

.
.
.

.
.

.
.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

Operations

Cash Flows from Investing Activities-Continuing
.
.

.
.
Cash Flows from Investing Activities-Discontinued
.
.

Operations

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

Cash Flows from Investing Activities .

.

.

.

.

.

.

.

Cash Flows from Financing  Activities:

.

.
.
.
.
.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.
.

and other debt

and other debt

Repayment of revolving credit  and term  loan  facilities
.
.
.
Proceeds from revolving credit and term  loan  facilities
.
.
.
.
.
.
Early retirement of senior subordinated  notes .
.
Debt  financing (repayment to) and  equity contribution
from (distribution to) noncontrolling  interests, net .
.
Intercompany loans from  parent .
.
Equity contribution  from parent .
.
.
.
.
Stock repurchases .
.
Parent cash dividends .
.
.
.
.
Proceeds from exercise  of stock options and  employee
.
.
.
.
.
Excess tax benefits from  stock-based compensation .

stock purchase  plan .

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.

.
.

.
.

.
.

.
.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

Operations

Cash Flows from Financing  Activities-Continuing
.
.

.
.
Cash Flows from Financing  Activities-Discontinued
.
.

Operations

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

Cash Flows from Financing Activities

.
Effect  of exchange rates on cash and  cash  equivalents

.

.

.

.

.

Increase (Decrease)  in  cash and cash  equivalents .
.
Cash and cash equivalents, beginning of  period .

Cash and cash equivalents, end  of  period .

.

.

.

.

.

.
.

.

.

.
.

.

.
.

.
.

.

.

.

.
.
.
.
.

.

.

.

.

.

.

.
.

.
.
.
.
.

.
.

.

.

.
.

.
.

. $(180,588)

$ 578,159

$ 56,113

$ 149,545

$

—

19,347

—

2,564

(180,588)

597,506

56,113

152,109

—
—
577,316
(10,258)
(35,102)

(137,937)
(1,970)
34,465
(35,124)
—

(16,593)
(3,705)
—
—
—

(104,319)
(8,166)
—
—
—

—

—

(9,332)

(594)

(3,276)

5,867

93

16,576

—

—

—

—
—
(611,781)
45,382
—

—

—

$ 603,229

21,911

625,140

(258,849)
(13,841)
—
—
(35,102)

(13,202)

22,536

531,956

(144,031)

(20,799)

(99,185)

(566,399)

(298,458)

(1,796)

(129,972)

—

(6,036)

3,592

530,160

(274,003)

(20,799)

(105,221)

(562,807)

(4,100)

(24,226)

(2,504)

(71,054)

—
(202,584)

—
—
—
(111,563)
(37,893)

18,225
2,252

—
—

—
(572,335)
10,258
—
—

—
—

—
—

—
122
—
—
—

—
—

53,567
—

169
(39,568)
35,124
—
—

—
—

—

—
—

—
611,781
(45,382)
—
—

—
—

(134,212)

(432,670)

(101,884)

53,567
(202,584)

169
—
—
(111,563)
(37,893)

18,225
2,252

(335,663)

(586,303)

(2,382)

(21,762)

566,399

(379,711)

(3,592)

562,807
—

—
—

—

(1,523)

(381,234)
801

(187,963)
446,656

$ 258,693

—

1,796

(335,663)
—

13,909
—

(584,507)
—

(261,004)
382,588

—

(2,382)
814

33,746
3,906

273

(21,489)
(13)

25,386
60,162

. $ 13,909

$ 121,584

$ 37,652

$ 85,548

$

114

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

5. Selected Consolidated Financial Statements of Parent, Guarantors, Canada Company and
Non-Guarantors (Continued)

Cash Flows from Operating  Activities:

Year Ended December 31, 2011

Canada

Non-

Parent

Guarantors Company Guarantors Eliminations Consolidated

Operations

Cash Flows from Operating  Activities-Continuing
.
.
.
Cash Flows from Operating Activities-Discontinued
.
.

Operations

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

Cash Flows from Operating Activities .

.

.

.

.

.

Cash Flows from Investing Activities:
.

.

.

.

.

.

.

.

.

.

.

.

.

.

Capital expenditures
.
.
.
Cash paid for acquisitions, net of cash  acquired .
.
.
Intercompany loans to subsidiaries
.
.
.
Investment in subsidiaries
.
.
.
.
.
Investment in restricted  cash .
Additions to customer  relationship  and  acquisition
.
.
.
.

.
.
.
.
Investment in joint ventures .
.
Proceeds from sales of property and  equipment  and
.
.

other, net

costs

. .

.
.
.

.
.
.

.
.
.

.
.
.

.
.
.

.
.
.

.
.
.

.
.

.
.

.
.

.
.

.
.

.
.

.
.

.
.

.
.

.
.

.
.

.
.

.
.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.
.
.
.
.

Operations

Cash Flows from Investing Activities-Continuing
.
.

.
.
Cash Flows from Investing Activities-Discontinued
.
.

Operations

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

Cash Flows from Investing Activities .

.

.

.

.

.

.

.

Cash Flows from Financing Activities:

.

.
.
.
.
.

.
.

.

.

.

.

.

.

.

.

.

.

and other debt

Repayment of revolving  credit and  term  loan  facilities
.
.
.

.
.
Proceeds from revolving credit and term  loan
.

.
.
.
Early retirement of senior subordinated  notes .
Net proceeds from sale of senior subordinated  notes .
Debt  financing (repayment to) and  equity

facilities  and other  debt

.
.

.
.

.
.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

. $ (162,478)

$

698,033

$ 45,232

$ 82,727

$

—

(47,166)

—

(162,478)

650,867

45,232

(114,768)
(5,378)
(83,385)
(12,595)
—

(15,700)
—

(14,155)
(58)
—
—
—

(462)
—

—
—
1,469,788
(12,595)
(5)

—
—

—

(910)

81,817

(80,232)
(69,810)
—
—
—

(5,541)
(335)

363

66

3,802

—

—

—

—
—
(1,386,403)
25,190
—

—
—

—

$

663,514

(48,076)

615,438

(209,155)
(75,246)
—
—
(5)

(21,703)
(335)

4,231

1,457,188

(231,463)

(14,609)

(152,116)

(1,361,213)

(302,213)

—

1,457,188

371,365

139,902

—

9,356

—

(14,609)

(142,760)

(1,361,213)

380,721

78,508

(396,200)

(1,458,628)

(90,752)

(71,594)

—
(231,255)
394,000

2,014,500
—
—

89,838
—
—

.

.

.

.

.

.

.

contribution from  (distribution to) noncontrolling
.
.
.
interests, net .
.
.
.
.

.
.
.
Intercompany loans from  parent
.
Equity contribution from parent .
.
.
Stock repurchases .
.
Parent cash dividends .
.
.
Proceeds from exercise  of stock options and
.

.
Excess tax benefits from  stock-based compensation .
.
Payment of debt financing  costs .

employee stock purchase  plan .

.
.
.
.
.

.
.
.
.
.

.
.
.
.
.

.
.
.
.
.

.
.
.
.
.

.
.
.
.
.

.
.
.
.
.

.
.
.
.
.

.
.
.
.
.

.
.

.
.

.
.

.
.

.
.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.
.
.
.
.

.
.
.

—
—
—
(984,953)
(172,616)

85,742
919
(828)

—
(1,461,888)
12,595
—
—

—
—
(8,182)

—
5,429
—
—
—

—
—
—

Operations

Cash Flows from Financing Activities-Continuing
.
.

.
.
Cash Flows from Financing  Activities-Discontinued
.
.

Operations

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

Cash Flows from Financing Activities

.
Effect of  exchange rates on  cash  and cash  equivalents

.

.

.

.

.

(Decrease) Increase in  cash and cash  equivalents .
.
Cash and cash equivalents, beginning of  period .

Cash and cash equivalents, end of period .

.

.

.

.

.

.
.

.

.

.
.

.

(1,305,191)

(901,603)

4,515

78,396

1,361,213

(762,670)

—

—

.
.

.
.

(1,305,191)
—

(10,481)
13,909

(901,603)
—

(110,834)
121,584

—

4,515
(3,883)

31,255
37,652

(1,138)

77,258
(5,103)

11,212
85,548

. $

3,428

$

10,750

$ 68,907

$ 96,760

$

115

66,641
—
—

698
70,056
12,595
—
—

—
—
—

—

—
—
—

(2,017,174)

2,170,979
(231,255)
394,000

—
1,386,403
(25,190)
—
—

—
—
—

698
—
—
(984,953)
(172,616)

85,742
919
(9,010)

—

1,361,213
—

—
—

—

(1,138)

(763,808)
(8,986)

(78,848)
258,693

$

179,845

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

5. Selected Consolidated Financial Statements of Parent, Guarantors, Canada Company and
Non-Guarantors (Continued)

Cash Flows from Operating  Activities:

Year Ended December 31, 2012

Canada

Non-

Parent Guarantors Company Guarantors Eliminations Consolidated

Operations

Cash Flows from Operating  Activities-Continuing
.
.
.
.
Cash Flows from Operating Activities-Discontinued
.
.

Operations

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

Cash Flows from Operating Activities .

.

.

.

.

.

Cash Flows from Investing Activities:
.

.

.

.

.

.

.

.

.

.

.

.

.

.

Capital expenditures
.
.
.
Cash paid for acquisitions, net of cash  acquired .
.
.
Intercompany loans to subsidiaries
.
.
.
Investment in subsidiaries
.
.
.
.
.
Investment in restricted  cash .
Additions to customer  relationship  and  acquisition
.
.
.
.

.
.
.
.
Investment in joint ventures .
.
Proceeds from sales  of property  and equipment  and
.
.

other, net

costs

.
.
.

.
.
.

.
.
.

.
.
.

.
.
.

.
.
.

.
.
.

.
.

.
.

.
.

.
.

.
.

.
.

.
.

.
.

.
.

.
.

.
.

.
.

.
.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.
.
.
.
.

Operations

Cash Flows from Investing Activities-Continuing
.
.

.
.
Cash Flows from Investing Activities-Discontinued
.
.

Operations

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

Cash Flows from Investing Activities .

.

.

.

.

.

.

.

Cash Flows from Financing  Activities:

.

.
.
.
.
.

.
.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.
.

.
.

.
.

and other debt

and other debt

Repayment of revolving credit  and term  loan  facilities
.
.
.
Proceeds from revolving credit and term  loan  facilities
.
.
.
.

.
.
.
.
.
Early retirement of senior subordinated  notes .
Net proceeds from sales of senior  subordinated  notes .
Debt  financing (repayment to) and  equity contribution
from (distribution to) noncontrolling  interests, net .
.
Intercompany loans from  parent .
.
Equity contribution from parent .
.
.
.
.
.
Stock repurchases .
Parent cash dividends .
.
.
.
.
Proceeds from exercise  of stock options and  employee
.
.
.
.
.
Excess tax benefits from  stock-based compensation .
.
.
Payment of debt finacing costs .

stock purchase  plan .

.
.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.
.

.
.
.

.
.

.
.

.
.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

Operations

Cash Flows from Financing  Activities-Continuing
.
.

.
.
Cash Flows from Financing  Activities-Discontinued
.
.

Operations

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

.

Cash Flows from  Financing Activities

.
Effect  of exchange rates on cash and  cash  equivalents

.

.

.

.

.

(Decrease) Increase in  cash and cash  equivalents .
.
Cash and cash equivalents, beginning of  period .

Cash and cash equivalents, end of period .

.

.

.

.

.

.
.

.

.

.
.

.

.
.

.
.

.

.

.

.
.
.
.
.

.
.

.

.

.

.

.

.

.

.
.

.
.

. $(195,478)

$

496,542

$ 48,037

$ 94,551

$

—

(8,814)

—

(195,478)

487,728

48,037

—
—
88,376
(37,572)
1,498

—
(2,330)

(134,852)
(28,126)
(110,142)
(37,572)
—

(23,543)
—

(10,829)
—
—
—
—

(2,132)
—

(2,102)

92,449

(95,002)
(97,008)
—
—
—

(3,197)
—

—

(1,739)

5

3,191

—

—

—

—
—
21,766
75,144
—

—
—

—

$

443,652

(10,916)

432,736

(240,683)
(125,134)
—
—
1,498

(28,872)
(2,330)

1,457

49,972

(335,974)

(12,956)

(192,016)

96,910

(394,064)

—

(1,982)

—

(4,154)

—

49,972

(337,956)

(12,956)

(196,170)

96,910

—

(2,774,070)

(3,069)

(67,554)

—
(525,834)
985,000

—
—
—
(38,052)
(318,845)

40,244
1,045
(1,480)

2,680,107
—
—

—
(89,878)
37,572
—
—

—
—
(781)

—
—
—

—
714
—
—
—

—
—
—

51,078
—
—

480
110,930
37,572
—
—

—
—
—

—

—
—
—

—
(21,766)
(75,144)
—
—

—
—
—

(6,136)

(400,200)

(2,844,693)

2,731,185
(525,834)
985,000

480
—
—
(38,052)
(318,845)

40,244
1,045
(2,261)

142,078

(147,050)

(2,355)

132,506

(96,910)

28,269

—

142,078
—

(3,428)
3,428

—

(147,050)
—

2,722
10,750

—

(2,355)
1,867

34,593
68,907

(39)

132,467
937

29,683
96,760

. $

— $

13,472

$103,500

$ 126,443

$

116

—

(96,910)
—

—
—

—

(39)

28,230
2,804

63,570
179,845

$

243,415

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

6. Acquisitions

We  account for acquisitions using the acquisition  method of accounting,  and, accordingly, the
results of operations for each acquisition have been included in our consolidated results from their
respective acquisition dates. Cash consideration for our various acquisitions was primarily provided
through borrowings under our credit  facilities and cash equivalents on-hand. The unaudited pro forma
results of operations for the current and  prior periods are  not  presented due  to  the insignificant impact
of the 2010, 2011 and 2012 acquisitions  on  our consolidated results of operations. Noteworthy
acquisitions are as follows:

In May 2010, we acquired the remaining 87% interest  of our joint venture in Greece  (Safe

doc S.A.) in a stock transaction for a  cash  purchase  price of approximately $4,700, and we now control
100% of our Greek operations, which provide  storage and records management services.  The carrying
value of the 13% interest that we had  previously  acquired and accounted for under the equity method
of accounting amounted to approximately  $416 and the fair value  of such interest on the date of
acquisition was approximately $473 and  resulted in a gain being recorded on the date of the transaction
to other (income) expense, net of approximately $57  during  the second quarter of 2010.

In January 2011, we acquired the remaining  80% interest of our joint venture in Poland (Iron

Mountain Poland Holdings Limited) in a stock  transaction  for an estimated purchase price of
approximately $80,000, including an initial  cash purchase price  of  $35,000. As a result,  we now  own
100% of our Polish operations, which provide storage and records  management services. The  terms of
the purchase and sale agreement also  required a  second  payment based upon the audited financial
results of the joint venture. This payment  of $42,259  was based  upon a  formula defined in the purchase
and sale agreement and was paid in the second quarter  of  2011. Additionally, in July 2012, we paid
$2,500 of contingent consideration based upon  the satisfaction  of  certain performance criteria. The
carrying  value of the 20% interest that  we  previously  held and accounted for under the equity method
of accounting amounted to approximately  $5,774, and the fair value  on the date of the acquisition of
such interest of the additional 80% interest was approximately $11,694 and  resulted in a gain being
recorded  to other (income) expense, net of  approximately $5,920  in the year ended December 31,  2011.
The fair value of our previously held equity interest was derived by reducing the total estimated
consideration for the 80% equity interest  purchased by  40%, which represents management’s estimate
of the control premium paid, in order  to  derive the fair value of $11,694 for the 20% noncontrolling
equity interest which we previously held.  We determined  that a 40% control premium was appropriate
after considering the size and location of the business acquired, the potential future profits expected  to
be generated by the Polish entity and publicly available market data. One of the members of our board
of directors and several of his family  members hold  an indirect equity interest in one of the
stockholders that received proceeds in  connection with this transaction. As  a result of this equity
interest, such board member, together with several  of  his family members, received approximately 24%
of the purchase price that we paid (including the  contingent consideration discussed above).

In April 2012, in order to enhance our existing operations  in Brazil,  we acquired the stock  of
Grupo Store, a storage rental and records  management and data protection business in Brazil  with
locations in Sao Paulo, Rio de Janeiro,  Porto  Alegre and  Recife, for  a purchase price of approximately
$79,000 ($75,000, net of cash acquired). Included in the purchase price is approximately $8,000  being
held in escrow to secure a working capital adjustment  and  the indemnification obligations  of the former

117

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

6. Acquisitions (Continued)

owners of the business (‘‘Sellers’’) to IMI.  The amounts held in  escrow for purposes of the working
capital adjustment will be distributed either  to  IMI  or the Sellers based on  the final agreed upon
working capital amount. Unless paid  to  us in accordance with the terms of the agreement, all amounts
remaining in escrow after the final working capital adjustment and any indemnification  payments are
paid out will be released to the Sellers  in  four annual installments, commencing in April 2014.

In May 2012, we acquired a controlling interest of our joint venture in  Switzerland  (Sispace AG),

which  provides storage rental and records management services, in  a stock transaction for a cash
purchase price of approximately $21,600. The carrying  value of the 15% interest  that  we previously held
and accounted for under the equity method  of accounting amounted to approximately  $1,700 as of the
date  of  acquisition, and the fair value on  the date of the acquisition of such interest was approximately
$2,700. This resulted in a gain being recorded to other income (expense),  net of approximately $1,000
in the second quarter of 2012. The fair value  of our previously held  equity interest was derived  by
reducing the total estimated consideration  for the controlling  interest purchased by 30%, which
represents management’s estimate of  the  control premium  paid, in order to derive the fair value of
$2,700 for the 15% noncontrolling equity  interest  which  we previously held. We determined the 30%
control premium was appropriate after considering  the size and location  of the business acquired, the
potential future profits expected to be generated  by the Swiss entity and other publicly available market
data.

A summary of the cumulative consideration  paid and the allocation of the  purchase  price of all of

the acquisitions in each respective year  is  as follows:

2010

2011

2012

Cash Paid (gross of cash acquired) . . . . . . . . . . . . . . . . . . . . . . .
Contingent Consideration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fair Value of Previously Held Equity  Interest . . . . . . . . . . . . . . .
Fair Value of Noncontrolling Interest . . . . . . . . . . . . . . . . . . . . .

$10,542(1)
—
473
—

$ 80,439(1)
2,900
11,694
—

Total Consideration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11,015

95,033

Fair Value of Identifiable Assets Acquired:

Cash, Accounts Receivable, Prepaid  Expenses,  Deferred

Income Taxes and Other . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property, Plant and Equipment(2) . . . . . . . . . . . . . . . . . . . . . .
Customer Relationship Assets(3) . . . . . . . . . . . . . . . . . . . . . . .
Other Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Liabilities Assumed and Deferred Income Taxes(4) . . . . . . . . .
Noncontrolling Interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,615
2,711
5,189
—
(3,840)
(390)

Total Fair Value of Identifiable Net Assets Acquired . . . . . . . .

5,285

7,918
6,002
59,100
653
(15,245)
—

58,428

$131,972
—
4,265
1,000

137,237

18,998
11,794
59,479
4,620
(15,947)
—

78,944

Goodwill Initially Recorded . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 5,730

$ 36,605

$ 58,293

(1) Included in cash paid for acquisitions in the consolidated statements of cash flows for the years
ended December 31, 2010 and 2011 are contingent and other  payments of $3,428  and $132,
respectively, related to acquisitions made  in previous  years.

118

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

6. Acquisitions (Continued)

(2) Consists primarily of racking, leasehold improvements and computer hardware and software.

(3) The weighted average lives of customer relationship assets associated with acquisitions in 2010,

2011 and 2012 was 10 years, 20 years  and 17  years,  respectively.

(4) Consists primarily of accounts payable, accrued expenses, notes payable, deferred revenue and

deferred income taxes.

Allocations of the purchase price for acquisitions completed in 2012 were based  on estimates of

the fair value of net assets acquired and  are  subject to adjustment.  We are not aware of any
information that would indicate that the final  purchase price  allocations will differ meaningfully from
preliminary estimates. The purchase price allocations of the 2012 acquisitions are subject to finalization
of the assessment of the fair value of  intangible assets (primarily  customer relationship assets) and
income taxes (primarily deferred income  taxes).

In connection with our acquisition in  India in May 2006, we  entered into a stockholder agreement.

The agreement contains a put provision that  would allow the noncontrolling interest holder to sell the
remaining 49.9% equity interest to us  at any time after May 2009, for the greater of fair market value
or approximately 84,835 Rupees (approximately  $1,547 at December 31, 2012 spot rate).

7. Income Taxes

The significant components of the deferred tax assets and  deferred tax liabilities are presented

below:

Deferred Tax Assets:

Accrued liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred rent
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net operating loss carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign tax credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

December 31,

2011

2012

$ 53,983
21,889
58,113
56,599
44,168
(72,239)

$ 87,109
19,772
64,796
44,315
44,673
(76,050)

162,513

184,615

Deferred Tax Liabilities:

Other assets, principally due to differences  in amortization . . . . . . . . . . . . . .
Plant and equipment, principally due  to  differences in  depreciation . . . . . . .

(281,060)
(345,576)

(254,156)
(318,856)

Net deferred tax liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$(464,123) $(388,397)

(626,636)

(573,012)

119

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

7. Income Taxes (Continued)

The current and noncurrent deferred tax assets (liabilities) are presented  below:

December 31,

2011

2012

Deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 54,383
(11,148)

$ 54,409
(44,257)

Current deferred tax assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 43,235

$ 10,152

Deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 108,130
(615,488)

$ 130,206
(528,755)

Noncurrent deferred tax liabilities, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$(507,358) $(398,549)

As of December 31, 2012, we have reclassified $123,946 of  long-term deferred income tax  liabilities

to current deferred income taxes (included within accrued expenses within current liabilities) and
prepaid and other assets (included within  current assets) within our  consolidated balance sheet related
to the depreciation recapture associated with  our recharacterization of certain racking as real  estate
rather than personal property and amortization  associated with other intangible assets in conjunction
with our potential conversion to a REIT. In 2013, we expect to reclassify another $41,315  of  long-term
deferred income tax liabilities to current deferred income taxes.

We  have federal net operating loss carryforwards, which  expire in 2020  through 2025, of $25,864
($9,052, tax effected) at December 31,  2012 to reduce future  federal  taxable income. We have  assets for
state net operating losses of $9,420 (net of federal  tax benefit), which  expire in  2013 through 2025,
subject to a valuation allowance of approximately  83%. We have assets for  foreign net operating  losses
of $46,324, with various expiration dates  (and in some  cases no expiration date), subject  to  a valuation
allowance of approximately 82%. We also have foreign tax credits  of $44,315, which  expire in  2017
through 2020, subject to a valuation allowance of approximately 68%.

Rollforward of valuation allowance is as follows:

Year  Ended  December 31,

Balance at
Beginning of
the Year

Charged
(Credited) to
Expense

2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$33,926
72,229
72,239

$39,545
9,844
2,274

Other
Additions

Other
Deductions

$ — $(1,242)
(9,834)
—

—
1,537

Balance  at
End of
the Year

$72,229
72,239
76,050

We  receive a tax deduction upon the  exercise of non-qualified  stock  options  or upon  the

disqualifying disposition by employees  of incentive stock  options and certain shares acquired under  our
employee stock purchase plan for the difference between  the exercise price and the market price  of the
underlying common stock on the date of exercise or disqualifying  disposition. The tax  benefit for
non-qualified stock options is included  in the  consolidated  financial statements in the period in  which
compensation expense is recorded. The  tax benefit  associated with compensation expense recorded in
the consolidated financial statements related to incentive stock options is  recorded in the  period the
disqualifying disposition occurs. All tax benefits  for  awards issued  prior to January  1, 2003 and

120

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

7. Income Taxes (Continued)

incremental tax benefits in excess of  compensation expense recorded in the consolidated financial
statements are credited directly to equity  and amounted to $2,252, $919 and $1,045 for  the years ended
December 31, 2010, 2011 and 2012, respectively.

Except for certain Canadian subsidiaries for which we recorded a  deferred tax liability of $577,  we

have  not  recorded  deferred  taxes  on  book  over  tax  outside  basis  differences  related  to  our  other
foreign subsidiaries because such basis differences are  not expected to reverse in the  foreseeable future
and we intend to reinvest the undistributed earnings  of  such foreign subsidiaries indefinitely outside the
U.S. These basis differences arose primarily through the  undistributed book earnings of our foreign
subsidiaries. The basis differences could be reversed through a  sale of the subsidiaries, the receipt of
dividends from subsidiaries and certain  other events  or actions on  our part, each of which would result
in an increase in our provision for income taxes.  It  is not practicable to calculate the amount of
unrecognized deferred tax liability on the book over  tax outside basis difference because of the
complexities  of  the  hypothetical  calculation.  As  of  December  31,  2012,  we  had  $71,466  of  undistributed
earnings within our foreign subsidiaries  which  approximates the book over tax outside basis  difference.
We  may record deferred taxes on book over tax outside basis differences  related to certain foreign
subsidiaries in the future depending upon a number of factors, decisions and events  in connection with
our  potential conversion to a REIT, including favorable indications  from the U.S. Internal Revenue
Service with regard to our private letter  ruling requests, finalization of countries to be included  in the
conversion  plan,  refinancing  our  revolving  credit  and  term  loan  facilities,  shareholder  approval  of
certain modifications to our corporate charter and final board of directors approval of  our conversion
to a REIT.

The components of income (loss) from continuing  operations before provision (benefit) for  income

taxes are:

U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$272,806
41,474
19,942

$313,530
48,327
(8,957)

$191,175
44,358
62,833

$334,222

$352,900

$298,366

The provision (benefit) for income taxes  consists of the  following  components:

Year Ended December 31,

2010

2011

2012

Year Ended December 31,

2010

2011

2012

Federal—current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal—deferred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State—current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State—deferred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign—current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign—deferred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 76,992
41,825
32,475
(851)
20,350
(3,308)

$ 47,523
25,708
23,828
(1,093)
31,748
(21,226)

$134,231
(57,166)
25,466
(15,134)
32,377
(4,901)

$167,483

$106,488

$114,873

121

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

7. Income Taxes (Continued)

A reconciliation of total income tax expense and the amount computed by  applying the federal
income tax rate of 35% to income from  continuing operations before provision (benefit) for income
taxes for the years ended December  31,  2010, 2011 and 2012, respectively, is  as follows:

Computed ‘‘expected’’ tax provision . . . . . . . . . . . . . . . . . . . . . . . . .
Changes in income taxes resulting from:

State taxes (net of  federal tax benefit) . . . . . . . . . . . . . . . . . . . . . .
Increase in valuation allowance (net operating losses) . . . . . . . . . .
Increase (Decrease) in valuation allowance (foreign tax credits) . . .
Impairment of goodwill and other transaction costs . . . . . . . . . . . .
Reserve accrual (reversal) and audit  settlements (net of federal tax
benefit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign tax rate differential
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disallowed foreign interest and Subpart F income . . . . . . . . . . . . .
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Year Ended December 31,

2010

2011

2012

$116,978

$123,515

$104,428

17,163
(2)
39,547
29,772

16,301
12,601
(2,757)
10,254

6,946
9,045
(6,771)
3,045

(41,753)
(7,828)
8,247
5,359

(32,989)
(34,867)
5,663
8,767

8,266
(30,798)
15,242
5,470

$167,483

$106,488

$114,873

Our effective tax rates for the years ended December 31, 2010,  2011 and 2012 were  50.1%, 30.2%

and 38.5%, respectively. Our effective tax  rate is  subject to variability in  the future  due  to,  among  other
items: (1) changes in the mix of income from foreign  jurisdictions; (2) tax law  changes; (3) volatility in
foreign exchange gains (losses); (4) the timing  of  the establishment and reversal  of tax  reserves; (5) our
ability to utilize foreign tax credits and net operating losses that we generate; and  (6) our proposed
REIT conversion.  The primary reconciling items  between the federal statutory rate of 35%  and our
overall effective tax rate for the year  ended December 31, 2012  were differences in the rates of tax at
which  our foreign earnings are subject,  including foreign exchange gains and losses  in different
jurisdictions with different tax rates and  state income taxes (net of federal tax  benefit).  During  the year
ended December 31, 2012, foreign currency gains were recorded  in lower tax jurisdictions associated
with our marking-to-market of intercompany loan positions while foreign currency losses  were recorded
in higher tax jurisdictions associated with  our marking-to-market  of debt  and derivative instruments,
which  lowered our 2012 effective tax  rate by 2.2%. The primary reconciling items  between the federal
statutory rate of 35% and our overall effective tax rate for the year  ended  December 31, 2011 was a
positive impact provided by the recognition of certain  previously  unrecognized tax  benefits due to
expirations of statute of limitation periods and  settlements with tax authorities in various  jurisdictions
and differences in the rates of tax at which our foreign earnings  are  subject,  including foreign  exchange
gains and losses in different jurisdictions  with different tax rates. This benefit was partially offset by
state income taxes (net of federal tax benefit).  Additionally, to a lesser  extent, a goodwill impairment
charge  included in income from continuing operations as a  component  of intangible impairments in  our
consolidated statements of operations, of  which  a majority was non-deductible for tax  purposes, is a
reconciling item that impacts our effective tax rate. The primary reconciling  item between the  federal
statutory rate of 35% and our overall effective tax rate for the year  ended  December 31, 2010 was a

122

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

7. Income Taxes (Continued)

goodwill impairment charge included  in  income  from continuing operations as a component of
intangible impairments in our consolidated statements  of  operations, of which a majority was
non-deductible for tax purposes. The  negative impact of U.S. legislative  changes reducing the expected
utilization of foreign tax credits was offset  by the recognition of certain previously  unrecognized tax
benefits due to expirations of statute of  limitation  periods and settlements with tax authorities in
various jurisdictions. Additionally, to  a  lesser  extent, state income  taxes (net of federal tax benefit) and
differences in the rates of tax at which  our foreign earnings are subject, including foreign exchange
gains and losses in different jurisdictions  with different tax rates, are also reconciling items and impact
our  effective tax rate.

On January 2, 2013, the American Taxpayer Relief Act of 2012 (the ‘‘ATRA’’) was  signed into law.

In part, the ATRA retroactively reinstated and  extended the controlled foreign corporation
look-through  rule,  which  provides  for  the  exception  from  January  1,  2012  to  December  31,  2013  of
certain foreign earnings from U.S. federal taxation as Subpart F income. As  a result, we expect our
income tax provision for the first quarter of 2013 will include a  discrete tax benefit of $4,025  relating to
the previously expired period from January  1, 2012 to December 31, 2012.

The evaluation of an uncertain tax position is a two-step process. The first step is a recognition
process whereby we determine whether it is more  likely than not that a tax  position will be sustained
upon examination, including resolution  of any related appeals or  litigation processes, based on the
technical merits of the position. The second step is a measurement process whereby a tax position  that
meets the more likely than not recognition threshold is calculated to determine the amount of  benefit
to recognize in the financial statements. The  tax position  is measured  at the  largest amount of benefit
that is greater than 50% likely of being  realized upon ultimate settlement.

We  have elected to recognize interest and penalties associated with uncertain tax positions as a
component of the provision (benefit) for  income taxes in the  accompanying consolidated statements of
operations. We recorded $(1,607), $(8,477) and $1,257  for gross interest  and penalties for the years
ended December 31, 2010, 2011 and 2012, respectively.

We  had 2,819 and $3,554 accrued for the  payment of interest and penalties as  of December 31,

2011 and 2012, respectively.

A summary of tax years that remain subject to examination by major tax jurisdictions is  as follows:

Tax  Years

Tax Jurisdiction

See Below . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . United States—Federal and State
2006 to present . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canada
2010 to present . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . United Kingdom

The normal statute of limitations for U.S. federal  tax purposes is three years  from the date  the tax

return  is filed. The 2009, 2010 and 2011 tax years remain subject to examination for U.S.  federal tax
purposes  as well as net operating loss  carryforwards  utilized in these years. We utilized net operating
losses from 1998, 1999, and 2000 in our  federal income tax returns for  these tax years. The normal
statute of limitations for state purposes  is  between three to  five  years.  However, certain of our state
statute of limitations remain open for  periods  longer than this  when  audits are in progress.

123

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

7. Income Taxes (Continued)

We  are subject to examination by various  tax  authorities in  jurisdictions  in which we have  business

operations or a taxable presence. We  regularly  assess the  likelihood of additional assessments by tax
authorities  and  provide  for  these  matters  as  appropriate.  As  of  December  31,  2011  and  2012,  we  had
$31,408 and $37,563, respectively, of  reserves related to uncertain tax positions included in other
long-term liabilities in the accompanying consolidated balance sheets. Although we believe our tax
estimates are appropriate, the final determination  of tax  audits and any related  litigation could result in
changes in our estimates.

A reconciliation of unrecognized tax  benefits  is  as follows:

Gross tax contingencies—December  31, 2009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross additions based on tax positions  related to the current  year . . . . . . . . . . . . . . . . . . . .
Gross additions for tax positions of prior  years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross reductions for tax positions of prior  years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lapses of statutes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross tax contingencies—December  31, 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross additions based on tax positions  related to the current  year . . . . . . . . . . . . . . . . . . . .
Gross additions for tax positions of prior  years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross reductions for tax positions of prior  years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lapses of statutes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross tax contingencies—December  31, 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross additions based on tax positions  related to the current  year . . . . . . . . . . . . . . . . . . . .
Gross additions for tax positions of prior  years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross reductions for tax positions of prior  years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lapses of statutes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 88,155
6,575
9,759
(3,349)
(33,001)
(8,248)

$ 59,891
6,593
6,437
(30,316)
(6,268)
(4,929)

$ 31,408
6,598
3,912
(427)
(2,829)
(1,099)

Gross tax contingencies—December  31, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 37,563

The reversal of these reserves of $37,563 ($30,504 net of federal tax benefit) as of December 31,

2012 will be recorded as a reduction of our income tax provision if  sustained. We believe that it is
reasonably possible that an amount up to approximately  $5,230  of our  unrecognized tax positions may
be recognized by the end of 2013 as  a result of  a lapse of statute of limitations or upon closing and
settling significant audits in various worldwide jurisdictions.

124

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

8. Quarterly Results of Operations (Unaudited)

Quarter Ended

March 31

June 30

Sept. 30

Dec.  31

0.41
(0.03)
0.37

148,937
67,460
185,587
253,047
252,684

135,199
50,394
(12,469)
37,925
37,338

137,600
81,176
(6,557)
74,619
73,460

2011
Total revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $746,009 $758,551 $768,306 $741,837
149,463
Operating income  (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47,382
. . . . . . . . . . . . . . . . . . . . .
Income (Loss) from continuing operations
(13,381)
Total (loss) income from discontinued operations . . . . . . . . . . . . . . . . .
34,001
Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income (loss) attributable to Iron Mountain  Incorporated . . . . . . . .
32,056
Earnings (Losses) per Share-Basic
. . . . . . . . . . . . . .
Income (Loss) per share  from continuing  operations
Total (loss) income per share from discontinued operations . . . . . . . . . .
Net income (loss) per share attributable to Iron  Mountain  Incorporated .
Earnings (Losses) per Share-Diluted
Income (Loss) per share  from continuing  operations
. . . . . . . . . . . . . .
Total (loss) income per share from discontinued  operations . . . . . . . . . .
Net income (loss) per share attributable to Iron  Mountain Incorporated .
2012
Total revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $746,498 $752,165 $748,125 $758,467
102,561
Operating income  (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27,260
Income (Loss) from continuing operations
. . . . . . . . . . . . . . . . . . . . .
(1,074)
Total (loss) income from discontinued operations . . . . . . . . . . . . . . . . .
26,186
Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income (loss) attributable to Iron Mountain  Incorporated . . . . . . . .
25,494(1)
Earnings (Losses) per Share-Basic
Income (Loss) per share  from continuing  operations
. . . . . . . . . . . . . .
Total (loss) income per share from discontinued operations . . . . . . . . . .
Net income (loss) per share attributable to Iron  Mountain  Incorporated .
Earnings (Losses) per Share-Diluted
. . . . . . . . . . . . . .
Income (Loss) per share  from continuing  operations
Total (loss) income per share from discontinued  operations . . . . . . . . . .
Net income (loss) per share attributable to Iron  Mountain Incorporated .

141,813
61,073
(5,093)
55,980
55,350

158,687
41,441
(2,524)
38,917
38,055

153,966
53,719
32
53,751
52,809

0.26
(0.06)
0.19

0.26
(0.07)
0.18

0.36
(0.03)
0.32

0.24
(0.01)
0.22

0.15
(0.01)
0.14

0.26
(0.07)
0.18

0.40
(0.03)
0.37

0.26
(0.06)
0.19

0.35
(0.03)
0.32

0.24
(0.01)
0.22

0.15
(0.01)
0.14

0.33
0.92
1.25

0.31
—
0.31

0.31
—
0.31

0.33
0.91
1.24

(1) The change in  net income (loss) attributable to Iron  Mountain  Incorporated in  the  fourth  quarter  of  2012
compared to the third quarter of 2012 is primarily  attributable  to  a  decrease in  operating income of
approximately $51,400. The decrease in  operating income is  primarily  related to increases  in operating
expenses attributable to: (1) $16,700  in costs  and  certain asset  write-downs  associated  with  facility
consolidations and other asset impairments, (2) $6,400  in  legal fees and reserves  and $4,000  in professional
fees associated with certain strategic and corporate  initiatives,  (3)  $7,400 in  costs  associated  with  the  REIT
conversion, (4) $6,100 in  sales, marketing and account management  costs within  our  North  American  Business
segment (primarily associated with certain  restructuring  activities),  (5) $4,300  in  worker’s  compensation  and
personal property  taxes related to certain benefits recorded in  the  third  quarter  of  2012 that did  not  repeat in
the fourth quarter of  2012 and (6) $2,800 in  stock-based  compensation.  Additionally,  interest  expense, net
increased approximately  $2,800 associated  with  the  issuance of  the  53⁄4%  Notes offset by the redemption of
the 65⁄8% Notes and the 83⁄4% Notes. Offsetting  the  decrease  in  operating  income  and the increase in interest
expense, net were a reduction in the  provision  for  income  taxes  of  approximately  $21,600 and  a reduction  in
other expenses, net of approximately $6,200  primarily  as  a  result of  debt extinguishment  charges  recorded  in
the third quarter of  2012 related to the redemption  of the 65⁄8%  Notes and the 83⁄4%  Notes that did not
repeat in the fourth quarter  of 2012.

125

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

9. Segment Information

Our reportable operating segments and Corporate are  described as follows:

(cid:127) North American Business—storage  and information management services  throughout the United
States and Canada, including the storage of paper documents, as well as other media such as
microfilm and microfiche, master audio  and videotapes, film, X-rays and blueprints, including
healthcare information services, vital records  services, service  and courier operations, and  the
collection, handling and disposal of  sensitive documents for  corporate customers (‘‘Hard Copy’’);
the storage and rotation of backup computer media as part of corporate disaster recovery  plans,
including service and courier operations (‘‘Data  Protection & Recovery’’); information
destruction services (‘‘Destruction’’); the scanning,  imaging and document  conversion  services of
active  and inactive records (‘‘DMS’’); the storage, assembly, and detailed reporting  of customer
marketing literature and delivery to sales  offices, trade  shows and  prospective customers’ sites
based on current and prospective customer orders (‘‘Fulfillment’’);  and technology escrow
services that protect and manage source code.

(cid:127) International Business—storage and information management services throughout  Europe, Latin
America and Asia Pacific, including Hard Copy, Data Protection  & Recovery, Destruction and
DMS. Our European operations provide  Hard  Copy,  Data Protection & Recovery  and DMS
throughout Europe and Destruction services are  primarily provided in the  United Kingdom and
Ireland. Our Latin America operations provide Hard Copy,  Data Protection & Recovery,
Destruction and DMS throughout Argentina, Brazil,  Chile, Mexico and Peru. Our Asia Pacific
operations provide Hard Copy, Data Protection  & Recovery, Destruction and DMS throughout
Australia, with Hard Copy and Data  Protection &  Recovery services also provided in certain
cities in India, Singapore, Hong Kong-SAR and  China.

(cid:127) Corporate—consists of costs related  to  executive and staff  functions, including finance, human
resources and information technology, which benefit the enterprise as a whole. These  costs are
primarily related to the general management of these functions on a corporate level and  the
design and development of programs, policies  and procedures that  are then  implemented in the
individual segments, with each segment bearing its own cost of implementation. Corporate also
includes stock-based employee compensation expense associated with  all Employee Stock-Based
Awards.

126

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

9. Segment Information (Continued)

An analysis of our business segment  information  and reconciliation to the consolidated financial

statements is as follows:

2010
Total Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . .
Depreciation and Amortization . . . . . . . . . . . . . . .
Depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusted OIBDA . . . . . . . . . . . . . . . . . . . . . . . . .
Total Assets(1) . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expenditures for Segment Assets . . . . . . . . . . . . . .
Capital Expenditures . . . . . . . . . . . . . . . . . . . . .
Cash Paid for Acquisitions, Net of Cash Acquired
Additions to Customer Relationship and

North
American
Business

$2,193,464
185,483
172,713
12,770
969,505
4,370,465
135,825
120,162
5,675

International
Business

Corporate

Total
Consolidated

$ 698,885
81,932
69,480
12,452
130,969
1,641,251
115,496
104,116
8,166

$

— $2,892,349
304,205
278,760
25,445
926,676
6,416,393
285,892
258,849
13,841

36,790
36,567
223
(173,798)
404,677
34,571
34,571
—

Acquisition Costs . . . . . . . . . . . . . . . . . . . . . .

9,988

3,214

—

13,202

2011
Total Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . .
Depreciation and Amortization . . . . . . . . . . . . . . .
Depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusted OIBDA . . . . . . . . . . . . . . . . . . . . . . . . .
Total Assets(1) . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expenditures for Segment Assets . . . . . . . . . . . . . .
Capital Expenditures . . . . . . . . . . . . . . . . . . . . .
Cash Paid for Acquisitions, Net of Cash Acquired
Additions to Customer Relationship and

2,229,143
180,763
168,549
12,214
961,973
4,194,850
139,079
117,338
5,436

785,560
104,815
88,432
16,383
164,212
1,646,701
152,064
76,856
69,810

— 3,014,703
319,499
290,638
28,861
950,439
6,041,258
306,104
209,155
75,246

33,921
33,657
264
(175,746)
199,707
14,961
14,961
—

Acquisition Costs . . . . . . . . . . . . . . . . . . . . . .

16,305

5,398

—

21,703

2012
Total Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . .
Depreciation and Amortization . . . . . . . . . . . . . . .
Depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusted OIBDA . . . . . . . . . . . . . . . . . . . . . . . . .
Total Assets(1) . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expenditures for Segment Assets . . . . . . . . . . . . . .
Capital Expenditures . . . . . . . . . . . . . . . . . . . . .
Cash Paid for Acquisitions, Net of Cash Acquired
Additions to Customer Relationship and

2,198,563
181,607
168,896
12,711
916,196
4,304,340
177,687
123,882
28,126

806,692
103,393
80,493
22,900
173,620
1,854,050
191,360
91,159
97,008

— 3,005,255
316,344
280,598
35,746
912,217
6,358,339
394,689
240,683
125,134

31,344
31,209
135
(177,599)
199,949
25,642
25,642
—

Acquisition Costs . . . . . . . . . . . . . . . . . . . . . .

25,679

3,193

—

28,872

(1) Excludes all intercompany receivables or payables and investment in subsidiary balances.

127

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

9. Segment Information (Continued)

The accounting policies of the reportable segments are the same as those  described in  Note 2.

Adjusted OIBDA for each segment is defined as operating income  before depreciation,  amortization,
intangible impairments, (gain) loss on  disposal/write-down of property, plant and equipment, net and
REIT Costs (defined below) directly  attributable to the segment. Internally, we use Adjusted OIBDA
as the basis for evaluating the performance of, and allocating resources to, our operating segments.

A reconciliation of Adjusted OIBDA to income from  continuing operations before provision

(benefit) for income taxes on a consolidated  basis  is  as  follows:

Adjusted OIBDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less: Depreciation and Amortization . . . . . . . . . . . . . . . . . . . . . .
Intangible Impairments (See Note 2.g.  and Note 14) . . . . . . . . . .
(Gain) Loss on Disposal/Write-down  of Property,  Plant and

Year Ended December 31,

2010

2011

2012

$926,676
304,205
85,909

$950,439
319,499
46,500

$912,217
316,344
—

Equipment, Net

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
REIT Costs(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest Expense, Net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Expense (Income), Net . . . . . . . . . . . . . . . . . . . . . . . . . .

(10,987)
—
204,559
8,768

(2,286)
15,527
205,256
13,043

4,400
34,446
242,599
16,062

Income from Continuing Operations before Provision (Benefit) for

Income Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$334,222

$352,900

$298,366

(1) Includes costs associated with our 2011  proxy contest,  the  work of  the Strategic Review Special
Committee of the board of directors  and  the proposed REIT  conversion  (‘‘REIT  Costs’’).

Information as to our operations in different geographical  areas  is as  follows:

Year Ended December 31,

2010

2011

2012

Revenues:
United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
United Kingdom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$1,958,820
295,462
231,477
406,590

$1,984,805
307,905
244,337
477,656

$1,949,979
290,044
248,583
516,649

Total Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$2,892,349

$3,014,703

$3,005,255

Long-lived Assets:
United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
United Kingdom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$3,341,241
552,309
448,485
861,896

$3,306,574
529,239
434,517
856,478

$3,359,560
529,336
445,699
999,652

Total Long-lived Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$5,203,931

$5,126,808

$5,334,247

128

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

9. Segment Information (Continued)

Information as to our revenues by product and service  lines is as follows:

Year Ended December 31,

2010

2011

2012

Revenues:
Records Management(1)(2) . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Protection & Recovery(1)(3) . . . . . . . . . . . . . . . . . . . . . .
Information Destruction(1)(4) . . . . . . . . . . . . . . . . . . . . . . . . .

$2,081,492
531,580
279,277

$2,183,154
522,632
308,917

$2,193,602
543,426
268,227

Total Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$2,892,349

$3,014,703

$3,005,255

(1) Each of the offerings within our  product  and service lines has  a component of revenue that is
storage rental related and a component that is service revenues, except the  Information
Destruction service offering, which does not have a  storage  component.

(2) Includes Business Records Management, Compliant  Records Management and  Consulting  Services,

DMS, Fulfillment Services, Health Information Management Solutions, Film  and Sound  Archives
and Energy Data Services and Dedicated Facilities Management.

(3) Includes Data Protection & Recovery Services  and  Technology Escrow  Services.

(4) Includes Secure Shredding and Compliant Information  Destruction.

10. Commitments and Contingencies

a. Leases

Most of our leased facilities are leased  under various operating  leases  that typically have initial
lease terms of five to ten years. A majority of these leases have  renewal options with  one or more five
year options to extend and may have  fixed or  Consumer Price Index escalation clauses.  We also  lease
equipment under operating leases (primarily computers)  which have  an average lease  life of three
years. Vehicles and office equipment  are  also  leased and have  remaining  lease lives ranging from one
to seven  years. Total rent expense (including common area  maintenance charges) under all of our
operating leases was $238,480, $242,954 and $250,986  for the  years  ended December  31, 2010, 2011 and
2012, respectively. Included in total rent expense was sublease income of $2,721,  $2,974 and $3,407 for
the years ended December 31, 2010,  2011  and 2012, respectively.

Estimated minimum future lease payments (excluding common area maintenance charges)  include

payments for certain renewal periods  at our option because  failure to renew results  in an economic

129

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

10. Commitments and Contingencies  (Continued)

disincentive due to significant capital expenditure costs (e.g., racking), thereby making  it reasonably
assured that we will renew the lease.  Such  payments in  effect at December  31, are as follows:

2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating
Lease
Payment

$ 227,231
215,659
207,176
197,390
189,391
1,609,500

Sublease
Income

$ 4,093
3,120
2,784
2,008
1,154
692

Capital
Leases

$ 58,454
58,691
31,131
26,450
22,474
142,598

Total minimum lease payments

. . . . . . . . . . . . . . . . . . . . . . . . . . .

$2,646,347

$13,851

339,798

Less amounts representing interest . . . . . . . . . . . . . . . . . . . . . . .

Present value of capital lease obligations . . . . . . . . . . . . . . . . . . .

(103,972)

$ 235,826

In addition, we have certain contractual obligations related to purchase commitments which
require minimum payments of $22,683,  $8,873, $1,221, $595,  $448 and  $19 in  2013, 2014, 2015, 2016,
2017 and thereafter, respectively.

b.

Self-Insured Liabilities

We  are self-insured up to certain limits  for costs associated with workers’ compensation claims,
vehicle accidents, property and general business liabilities, and  benefits paid  under employee healthcare
and short-term disability programs. At  December  31, 2011 and 2012 there were  $39,358 and $34,806,
respectively, of self-insurance accruals reflected in  accrued expenses of our consolidated balance sheets.
The measurement of these costs requires the  consideration of historical cost  experience  and judgments
about the present and expected levels of cost per claim. We account for these costs  primarily  through
actuarial methods, which develop estimates of  the undiscounted  liability  for  claims incurred, including
those claims incurred but not reported. These  methods provide estimates of future  ultimate claim costs
based on claims incurred as of the balance  sheet date.

c.

Litigation—General

We  are involved in litigation from time  to  time in the ordinary  course of business. A portion of the
defense and/or settlement costs associated  with such  litigation is  covered by various commercial  liability
insurance policies purchased by us and, in limited cases, indemnification from  third  parties. Our  policy
is to establish reserves for loss contingencies when  the losses are both  probable and  reasonably
estimable. We record legal costs associated  with loss contingencies as expenses  in the period in which
they are incurred. The matters described below represent our significant  loss contingencies. We have
evaluated each matter and, if both probable  and  estimable,  accrued an amount that represents  our
estimate of any probable loss associated with such  matter. In addition, we  have estimated a reasonably
possible range for all loss contingencies including those described below. We believe it is  reasonably

130

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

10. Commitments and Contingencies  (Continued)

possible that we could incur aggregate losses in addition to amounts  currently accrued for all matters
up to an additional $37,000 over the next  several  years.

d. Patent Infringement Lawsuit

In August 2010, we were named as a  defendant in  a patent infringement suit filed in the U.S.
District  Court for the Eastern District  of Texas by  Oasis Research, LLC. The plaintiff alleged that the
technology found in our Connected and  LiveVault products infringed certain U.S. patents owned by the
plaintiff. As part of the sale of our Digital Business, discussed  in Note 14, our Connected and
LiveVault products were sold to Autonomy, and Autonomy assumed this obligation  and the  defense  of
this  litigation and agreed to indemnify us against any losses. In November 2012, the claim was  settled
and Autonomy paid the entire settlement amount.

e. Government Contract Billing Matter

Since October 2001, we have provided services to the U.S.  Government under  several General
Services Administration (‘‘GSA’’) multiple  award  schedule contracts (the ‘‘Schedules’’). The earliest  of
the Schedules was renewed in October  2006 with certain modifications to its terms. The Schedules
contain a price reductions clause (‘‘Price Reductions Clause’’) that requires us to offer  to  reduce the
prices billed to the Government under  the Schedules to correspond to the prices billed  to  certain
benchmark commercial customers. Through  December 31,  2012, we billed approximately $54,000 under
the Schedules. In 2011, we initiated an internal  review  covering the  contract period commencing in
October 2006, and we discovered potential  non-compliance with the Price Reductions Clause. We
voluntarily disclosed the potential non-compliance to the GSA and its Office  of Inspector General
(‘‘OIG’’) in June 2011.

We  continue to review this matter and provide the GSA and  OIG  with information regarding  our

pricing practices and the proposed pricing  adjustment amount to be refunded. The GSA and OIG,
however, may not agree with  our determination  of  the refund amount and  may request additional
pricing adjustments, refunds, civil penalties, up to treble damages  and/or interest related to our
Schedules.

In April 2012, the U.S. Government sent us a subpoena  seeking information that substantially
overlaps with the subjects that are covered by the  voluntary disclosure process that we initiated with the
GSA and OIG in June 2011, except that the  subpoena seeks information dating back to 2000 and  seeks
information about non-GSA federal and state  and local  customers. Despite the substantial overlap, we
understand that the subpoena relates  to  a separate inquiry, under the civil False Claims  Act, that has
been initiated independent of the GSA and OIG voluntary disclosure matter. We cannot determine  at
this  time whether this separate inquiry will  result in liability in addition to the  amount  that  may be paid
in connection with the voluntary disclosure to the OIG and GSA described above.

Given the above, it is reasonably possible that an  adjustment to our estimates may  be  required in

the future as a result of updated facts  and  circumstances. To the extent that an adjustment to our
estimates is necessary in a future period, we will  assess, at  that time, whether the adjustment  is a result
of a change in estimate or the correction of an error. A change in estimate would  be  reflected as an
adjustment through the then-current  period  statement of operations. A correction of  an error would

131

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

10. Commitments and Contingencies  (Continued)

require a quantitative and qualitative analysis  to  determine the approach  to  correcting the error. A
correction of an error could be reflected in the  then-current period statement of operations or as a
restatement of prior period financial  information,  depending upon the underlying facts and
circumstances and our quantitative and qualitative analysis.

f.

State of Massachusetts Assessment

During  the third quarter of 2012, we applied for abatement of assessments from the state of
Massachusetts. The assessments related to a corporate excise audit  of  the 2004 through 2006 tax years
in the aggregate amount of $8,191, including tax, interest  and penalties through the assessment  date.
The applications for abatement were denied during the third  quarter of 2012. On  October 19,  2012 we
filed petitions with the Massachusetts  Appellate Tax Board challenging the  assessments. The final
outcome of this matter may require payment  of additional corporate excise tax, which  consists of two
measures, an income tax, which is a component of the provision for income taxes, and a net worth tax,
which  is an operating charge. We intend to defend  this matter vigorously at the Massachusetts
Appellate Tax Board. In addition, we are currently under a corporate excise audit by the state  of
Massachusetts for the 2007 and 2008  tax  years. The adjustments being proposed are for issues
consistent with those assessed in the  earlier years. The state has also informed us that an audit of the
2009-2011 years will begin shortly.

g.

Italy Fire

On November 4, 2011, we experienced a  fire at  a facility we leased in Aprilia, Italy. The facility
primarily stored archival and inactive  business records for local area businesses. Despite quick response
by local fire authorities, damage to the building was extensive, and the building and its contents were a
total loss. We continue to assess the  impact of the fire, and, although our  warehouse legal liability
insurer has reserved its rights to contest coverage related to certain types of  potential claims, we
believe we carry adequate insurance. We  have been  sued  by two customers, and have received
correspondence from other customers,  under various  theories of liabilities. We deny any liability with
respect to the fire and we have referred these claims  to  our warehouse legal liability insurer for an
appropriate response. We do not expect  that this event will  have a material  impact  on our consolidated
financial condition, results of operations and cash flows. As  discussed in Note  14, we  sold our  Italian
operations on April 27, 2012, and we indemnified the buyers related to certain obligations and
contingencies associated with the fire.

Our policy related to business interruption  insurance  recoveries is to record gains within other

(income) expense, net in our consolidated  statement of operations and proceeds  received within cash
flows from operating activities in our consolidated statement of cash flows. Such amounts are  recorded
in the period the cash is received. Our policy  with  respect to involuntary conversion of property,  plant
and equipment is to record any gain  or loss  within  (gain) loss on disposal/write-down of property, plant
and equipment, net within operating  income in our consolidated statement of operations and proceeds
received within cash flows from investing  activities within our consolidated statement of cash flows.
Losses are recorded when incurred and  gains are recorded in the period when  the cash  received
exceeds the carrying value of the related  property, plant and equipment. As a result of the sale of the

132

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

10. Commitments and Contingencies  (Continued)

Italian operations, statements of operation  and  cash flow impacts related  to the fire will be reflected as
discontinued operations.

11. Related Party Transactions

We  lease space to an affiliated company, Schooner Capital LLC (‘‘Schooner’’), for its corporate

headquarters located in Boston, Massachusetts. For the years ended December 31,  2010, 2011 and
2012, Schooner paid rent to us totaling $198, $188 and $196, respectively. One of the members of  our
board of directors and several of his  family members  hold an indirect equity interest in one  of the
stockholders that received proceeds in  connection with the acquisition of our joint venture in Poland.
As a result of this equity interest, such board member,  together with several  of his family members,
received approximately 24% of the purchase price  that we paid in connection with this transaction. See
Note 6.

12. 401(k) Plans

We  have a defined contribution plan, which generally covers all non-union U.S. employees meeting

certain service requirements. Eligible employees may elect to defer from 1%  to  25% of compensation
per  pay period up to the amount allowed by the U.S.  Internal Revenue Code of 1986, as amended. In
addition, IME operates a defined contribution plan, which is similar to the  U.S.’s 401(k) Plan.  We
make matching contributions based on the  amount  of  an employee’s contribution in  accordance with
the plan documents. We have expensed $14,282, $18,133 and $18,026 for the years ended December  31,
2010, 2011 and 2012, respectively.

13. Stockholders’ Equity Matters

Our board of directors has authorized up to $1,200,000 in repurchases  of our common stock. All
repurchases are subject to stock price,  market  conditions,  corporate and legal requirements and other
factors. As of December 31, 2012, we  had a  remaining amount available for repurchase under our
share repurchase program of $66,035,  which represents  approximately 1%  in the aggregate of our
outstanding common stock based on  the closing stock  price on such date.

In February 2010, our board of directors  adopted a dividend policy  under which we  have paid, and
in the future intend to pay, quarterly cash  dividends  on  our common stock. Declaration and payment  of

133

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

13. Stockholders’ Equity Matters (Continued)

future quarterly dividends is at the discretion of our board of directors. In 2011 and 2012, our board of
directors declared the following dividends:

Declaration  Date

March 11, 2011 . . . . . . . . . . . . . . .
June 10, 2011 . . . . . . . . . . . . . . . .
September 8, 2011 . . . . . . . . . . . .
December 1, 2011 . . . . . . . . . . . . .
March 8, 2012 . . . . . . . . . . . . . . .
June 5, 2012 . . . . . . . . . . . . . . . . .
September 6, 2012 . . . . . . . . . . . .
October 11, 2012 . . . . . . . . . . . . .
December 14, 2012 . . . . . . . . . . . .

Dividend
Per Share

$0.1875
0.2500
0.2500
0.2500
0.2500
0.2700
0.2700
4.0600
0.2700

Record Date

March 25, 2011
June 24, 2011
September 23, 2011
December 23, 2011
March 23, 2012
June 22, 2012
September 25, 2012
October 22, 2012
December 26, 2012

Total
Amount

$ 37,601
50,694
46,877
43,180
42,791
46,336
46,473
700,000
51,296

Payment
Date

April 15, 2011
July 15, 2011
October 14,  2011
January  13,  2012
April 13, 2012
July 13, 2012
October 15,  2012
November  21,  2012
January  17,  2013

On October 11, 2012, we announced  the declaration by  our  board of  directors of  a special dividend

of $700,000 (the ‘‘Special Dividend’’), payable, at the election of  the  stockholders,  in either common
stock or cash to stockholders of record  as of October 22, 2012 (the  ‘‘Record Date’’). The Special
Dividend, which is a distribution to stockholders of a portion of our accumulated earnings  and profits,
was paid in a combination of common stock  and cash. The Special Dividend was paid on November 21,
2012 (the ‘‘Distribution Date’’) to stockholders as  of the Record Date. Stockholders  elected  to  be  paid
their pro rata portion of the Special  Dividend in  all common stock or cash. The total amount of cash
paid to all stockholders associated with the Special Dividend was approximately  $140,000 (including
cash paid in lieu of fractional shares).  Our shares of common stock were valued for purposes  of  the
Special Dividend based upon the average  closing price on the three trading  days following
November 14, 2012, or $32.87 per share,  and as such, the number of shares  of common stock we issued
in the Special Dividend was approximately 17,000 and the total amount  of  common stock paid to all
stockholders associated with the Special Dividend  was  approximately $560,000. These  shares impact
weighted average shares outstanding from  the date of issuance,  thus impacting our earnings per share
data prospectively  from the Distribution Date.

14. Discontinued Operations

Digital Operations

In August 2010, we sold the Domain  Name Product Line for approximately $11,400 in  cash at

closing which is included in cash flows  from operating activities—discontinued operations. This
represented the sale of assets (primarily customer contracts) of  a  product line. Total revenues of this
product  line for the seven months ended  July 31, 2010 were approximately $3,500.  A gain in the
amount of approximately $6,900 ($2,834,  net of  tax) was recorded during  the quarter ended
September 30, 2010 and is included in  loss  from discontinued operations, net  of  tax.

During  the quarter ended September  30, 2010, we concluded that  events occurred and
circumstances changed in our former worldwide  digital  business reporting unit that required us to
conduct an impairment review. The primary  factors contributing  to  our conclusion that we had a

134

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

14. Discontinued Operations (Continued)

triggering event and a requirement to reassess our  former worldwide digital business reporting unit
goodwill for impairment included: (1) a  reduction in  forecasted revenue and operating results due to
continued pressure on key parts of the  business as a  result of the weak economy;  (2) reduced revenue
and profit outlook for our eDiscovery  service due to smaller average matter  size and lower pricing;
(3) a decision to discontinue certain  software development projects; and (4) the sale of the Domain
Name Product Line. As a result of the  review, we recorded a  provisional  goodwill impairment charge
associated with our former worldwide  digital  business reporting unit  in the amount of $255,000 during
the quarter ended September 30, 2010. We finalized the estimate in the  fourth quarter of 2010, and  we
recorded  an additional impairment of $28,785,  for a total  goodwill impairment charge of $283,785. For
the year ended December 31, 2010, we allocated  $85,909 of this charge to the retained technology
escrow services business, based on a relative fair  value basis, which charge continues to be included in
our  continuing results of operations as a component of intangible  impairments in our consolidated
statements of operations.

On June 2, 2011, we sold the Digital  Business  to  Autonomy pursuant to the Digital Sale
Agreement. In the Digital Sale, Autonomy  purchased  (1)  the shares of certain of  IMI’s subsidiaries
through which we conducted the Digital  Business and (2) certain  assets of IMI and its subsidiaries
relating to the Digital Business. The Digital Sale qualified as discontinued operations and, as a  result,
the financial position, operating results  and cash flows  of  the Digital Business and the Domain Name
Product Line, for all periods presented,  including the gains on the sales, have  been reported as
discontinued operations for financial reporting purposes.

Pursuant to the Digital Sale Agreement,  IMI received  approximately  $395,400 in  cash, consisting of

the initial purchase price and  a preliminary  working  capital adjustment, which was subject to a
customary post-closing adjustment based on the amount of working capital at closing. Autonomy
disputed our calculation of the working  capital adjustment in the Digital Sale Agreement and, as
contemplated by the Digital Sale Agreement,  the matter was referred to an independent third party
accounting firm for determination of the appropriate  adjustment amount. On February 22, 2013, the
independent third party accounting firm issued its determination of the appropriate working capital
adjustment, which  was consistent with  the amount we  had accrued. As a result, no  adjustment to the
previously recorded gain on sale of discontinued  operations, net of tax was  required. Transaction costs
relating to the Digital Sale amounted  to  $7,387. Additionally, $11,075 of inducements payable to
Autonomy have been netted against the  proceeds in  calculating the  gain on  the Digital  Sale. Also, a tax
provision  of $45,126 associated with the  gain recorded on the  Digital Sale  was recorded for the year
ended December 31, 2011. A gain on  sale of discontinued operations in the amount of $243,861
($198,735, net of tax) was recorded during the year ended  December 31, 2011, as a result of the  Digital
Sale. Approximately $3,828 of cumulative translation adjustment associated with our  Digital Business
was reclassified from accumulated other  comprehensive items, net and reduced the gain on the Digital
Sale by the same amount.

135

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

14. Discontinued Operations (Continued)

The table below summarizes certain results of operations  of  the Digital Business and the Domain

Name Product Line:

Total Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 203,479

$ 79,199

$ —

Year Ended December 31,

2010

2011(1)

2012

Loss Before Benefit for Income Taxes of Discontinued Operations . . . .
Benefit for Income Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$(235,161) $ (31,094) $ (75)
(505)

(13,744)

(19,682)

(Loss) Income from Discontinued Operations, Net of Tax . . . . . . . . . . .

$(215,479) $ (17,350) $ 430

Gain on Sale of Discontinued Operations . . . . . . . . . . . . . . . . . . . . . .
Provision for Income Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gain on Sale of Discontinued Operations,  Net of Tax . . . . . . . . . . . . . .

$

$

— $243,861
45,126
—

$ —
—

— $198,735

$ —

Total (Loss) Income from Discontinued  Operations and Sale, Net of

Tax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$(215,479) $181,385

$ 430

(1) Includes the results of operations of our Digital Business  through June 2, 2011,  the date the

Digital Sale was consummated.

There have been no allocations of corporate general and administrative expenses to discontinued

operations. In accordance with our policy, we  have allocated corporate  interest associated with  all  debt
that is not specifically allocated to a  particular  component  based on  the proportion  of the assets  of  the
Digital Business and the Domain Name Product  Line to our  total  consolidated  assets at  the applicable
weighted average interest rate associated with  such debt for  such reporting  period. Interest allocated to
the Digital Business and the Domain Name Product Line and included in  loss from  discontinued
operations amounted to $14,336 and  $2,396 for the years ended December 31,  2010 and  2011,
respectively.

New Zealand Operations

We  completed the sale of our New Zealand  operations on October 3, 2011  for a  purchase  price  of

approximately $10,000. During the second quarter of 2011, we recorded an impairment charge of
$4,900 to write-down the long-lived assets  of our New Zealand operations to its estimated net
realizable value, which is included in income  (loss)  from discontinued operations. In the calculation of
the carrying value of our New Zealand operations, we  allocated the goodwill  of our  Australia/New
Zealand reporting unit between Australia and New Zealand on  a relative fair value basis.  Additionally,
we recorded a tax benefit of $7,883 during the year ended December 31, 2011 associated with the
outside tax basis of our New Zealand operations, which is  also  reflected in income (loss) from
discontinued operations. No valuation allowance was provided  against  this benefit  as such  amount  is
recoverable against the capital gain associated  with the  Digital Sale.  We  recorded a gain  on the  sale of
discontinued operations associated with  our New Zealand  operations of $1,884 during the  fourth
quarter of 2011 which primarily represents cumulative  translation adjustment  associated with our New

136

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

14. Discontinued Operations (Continued)

Zealand operations which was reclassified  from accumulated  other  comprehensive items, net  and
increased the gain on the sale of New Zealand by  that same amount. The New Zealand  operations
were previously included within the International Business segment. For all periods presented, the
financial position, operating results and  cash flows  of our New Zealand operations, including the gain
on the sale, have been reported as discontinued  operations for financial reporting purposes.

The table below summarizes certain results of our New Zealand operations:

Year Ended December 31,

2010

2011(1)

2012

Total Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$7,414

$ 6,489

$ —

Loss Before Benefit for Income Taxes of Discontinued  Operations . . . . . . . .
Benefit for Income Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ (533) $(4,726) $(88)
(34)

— (7,883)

(Loss) Income from Discontinued Operations, Net  of Tax . . . . . . . . . . . . . . .

$ (533) $ 3,157

$(54)

Gain on Sale of Discontinued Operations . . . . . . . . . . . . . . . . . . . . . . . . . . .
Provision for Income Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ — $ 1,884
—

—

Gain on Sale of Discontinued Operations, Net of  Tax . . . . . . . . . . . . . . . . . .

$ — $ 1,884

$ —
—

$ —

Total (Loss) Income from Discontinued  Operations and Sale, Net of Tax . . . .

$ (533) $ 5,041

$(54)

(1) Includes the results of operations of New Zealand through October 3, 2011, the date  the sale  of

our  New Zealand operations was consummated.

Italian Operations

We  sold our Italian operations on April 27, 2012, and we agreed to indemnify  the buyers  of our

Italian operations for certain possible costs associated with the fire in  Italy discussed more  fully in
Note 10.g. A loss on sale of discontinued  operations in the  amount  of $1,885 was recorded during  the
year ended December 31, 2012 as a result  of  the sale  of our Italian operations.  Approximately $383 of
cumulative translation adjustment associated  with our Italian operations was reclassified  from
accumulated other comprehensive items,  net  and reduced the  loss on the sale by the same amount. We
allocated the goodwill of our Continental  Western  European  reporting unit between our Italian
operations and the remainder of this  reporting  unit on  a relative  fair value basis.  During  the third
quarter of 2011, we recorded an impairment  charge  of  $17,100 to write  down  the long-lived  assets of
our  Italian operations to its estimated net  realizable value, which  is included in loss from discontinued
operations. Our Italian operations were  previously included  within the International Business segment.
For all periods presented, the financial position,  operating results and cash flows of our Italian
operations, including the loss on the sale,  have been reported as  discontinued operations for  financial
reporting purposes.

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IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2012
(In thousands, except share and per share  data)

14. Discontinued Operations (Continued)

The table below summarizes certain results of our Italian operations:

Total Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$18,284

$ 15,353

$ 2,138

Year Ended December 31,

2010

2011

2012(1)

Loss Before Benefit for Income Taxes of Discontinued  Operations . . . . .
Benefit for Income Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ (3,756) $(35,350) $(8,692)
(1,542)

(2,104)

(351)

Loss from Discontinued Operations,  Net of Tax . . . . . . . . . . . . . . . . . .

$ (3,405) $(33,246) $(7,150)

Loss on Sale of Discontinued Operations . . . . . . . . . . . . . . . . . . . . . . .
Provision for Income Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ — $
—

— $(1,885)
—
—

Loss on Sale of Discontinued Operations, Net  of  Tax . . . . . . . . . . . . . .

$ — $

— $(1,885)

Total Loss from Discontinued Operations  and Sale, Net  of Tax . . . . . . .

$ (3,405) $(33,246) $(9,035)

(1) Includes the results of operations of Italy through April  27, 2012, the  date the sale of our Italian

operations was consummated.

The carrying amounts of the major classes of assets and liabilities  of  our Italian operations were as

follows:

December 31, 2011

Accounts receivable, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prepaid expenses and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Current assets of discontinued operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-current assets of discontinued operations . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assets  of discontinued operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Current portion of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Current liabilities of discontinued operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other long-term liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-current liabilities of discontinued  operations . . . . . . . . . . . . . . . . . . . . . . . . .

$4,676
602

5,278
1,978

1,978

$7,256

$ 118
563
2,552
41

3,274
43

43

Liabilities of discontinued operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$3,317

138

Pursuant to the requirements of Section  13  or 15(d) of the Securities Exchange Act of 1934, the

registrant has duly caused this report to be signed on its  behalf  by the undersigned,  thereunto duly
authorized.

SIGNATURES

IRON MOUNTAIN INCORPORATED

By:

/s/ BRIAN P. MCKEON

Brian P. McKeon
Executive Vice President and
Chief Financial Officer
(Principal Financial and Accounting Officer)

Dated: March 1, 2013

Pursuant to the requirements of the Securities Exchange  Act of 1934, this report has  been signed

below by the following persons on behalf of the registrant and in the capacities  and on the dates
indicated.

Name

Title

Date

/s/ WILLIAM L.  MEANEY

William L. Meaney

/s/ BRIAN P. MCKEON

Brian P. McKeon

/s/ C. RICHARD REESE

C. Richard Reese

/s/ TED R. ANTENUCCI

Ted R. Antenucci

/s/ CLARKE H. BAILEY

Clarke H. Bailey

/s/ KENT P. DAUTEN

Kent P. Dauten

/s/ PAUL F. DENINGER

Paul F. Deninger

/s/ PER-KRISTIAN HALVORSEN

Per-Kristian Halvorsen

President and Chief Executive Officer
and Director (Principal Executive
Officer)

Executive Vice President and Chief
Financial Officer (Principal Financial
and Accounting Officer)

March 1, 2013

March 1, 2013

Executive Chairman of the Board of
Directors

March 1, 2013

March 1, 2013

March 1, 2013

March 1, 2013

March 1, 2013

March 1, 2013

Director

Director

Director

Director

Director

139

Name

Title

Date

/s/ MICHAEL LAMACH

Michael Lamach

/s/ ARTHUR D. LITTLE

Arthur D. Little

/s/ ALLAN Z. LOREN

Allan Z. Loren

/s/ VINCENT J. RYAN

Vincent J. Ryan

/s/ LAURIE A. TUCKER

Laurie A. Tucker

/s/ ALFRED J. VERRECCHIA

Alfred J. Verrecchia

Director

Director

Director

Director

Director

Director

March 1, 2013

March 1, 2013

March 1, 2013

March 1, 2013

March 1, 2013

March 1, 2013

140

INDEX TO EXHIBITS

Certain exhibits indicated below are incorporated by  reference to documents we have filed with the

Commission. Each exhibit marked by a pound sign (#)  is  a management contract or compensatory
plan.

Exhibit

2.1

3.1

3.2

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

Item

Purchase and Sale Agreement, among Autonomy  Corporation plc, the Company and certain of
its subsidiaries, dated as of May 15, 2011. (Incorporated by reference to the Company’s Current
Report on Form 8-K dated June 8, 2011.)

Amended and Restated Certificate of Incorporation of the Company, as amended.
(Incorporated by reference to the Company’s Annual Report on  Form 10-K  for the year ended
December 31, 2006.)

Amended and Restated Bylaws of  the Company (as adopted  on March 5, 2010). (Incorporated
by reference to the Company’s Current  Report on Form 8-K dated March 5, 2010.)

Indenture for 71⁄4% GBP Senior Subordinated Notes due 2014,  dated as of January 22,  2004,
among the Company, the Guarantors named  therein and The Bank of New  York, as trustee.
(Incorporated by reference to the Company’s Current Report on Form  8-K dated July 11, 2006.)

Senior Subordinated Indenture, dated as  of December 30,  2002, among the Company,  the
Guarantors named therein and The Bank of New York, as  trustee. (Incorporated by reference to
the Company’s Annual Report on Form 10-K for the year  ended December 31, 2002.)

Fourth Supplemental Indenture, dated  as of October 16,  2006, among the  Company, the
Guarantors named therein and The Bank of New York Trust  Company, N.A.,  as trustee,
relating to the 8% Senior Subordinated Notes due  2018 and the  63⁄4% Euro Senior
Subordinated Notes due 2018. (Incorporated by reference to the Company’s Current Report on
Form 8-K dated October 17, 2006.)

Fifth Supplemental Indenture,  dated as of January 19,  2007, among the  Company, the
Guarantors named therein and The Bank of New York Trust  Company, N.A.,  as trustee,
relating to the 63⁄4% Euro Senior Subordinated Notes due 2018.  (Incorporated by reference to
the Company’s Current Report on Form 8-K dated  January  24, 2007.)

Amendment No. 1 to Fifth Supplemental Indenture, dated as  of February 23,  2007, among the
Company, the Guarantors named therein and The Bank of  New  York Trust Company,  N.A., as
trustee. (Incorporated by reference to the Company’s Annual Report on  Form 10-K  for the year
ended December 31, 2006.)

Sixth Supplemental Indenture, dated  as of March 15, 2007, among Iron Mountain  Nova  Scotia
Funding Company, the Company and  the other Guarantors named  therein and The Bank of
New York Trust Company, N.A., as trustee, relating to the 71⁄2% CAD Senior Subordinated
Notes due 2017. (Incorporated by reference to the Company’s  Current  Report  on Form  8-K dated
March 23, 2007.)

Seventh Supplemental Indenture, dated as of  June 5, 2008, among the Company, the
Guarantors named therein and The Bank of New York Trust  Company, N.A.,  as trustee,
relating to the 8% Senior Subordinated Notes due  2020. (Incorporated by reference to the
Company’s Current Report on Form 8-K  dated June  11, 2008.)

Eighth Supplemental Indenture, dated  as of August  10, 2009, among the  Company, the
Guarantors named therein and The Bank of New York Mellon  Trust Company, N.A., as
trustee, relating to the 83⁄8% Senior Subordinated Notes due 2021. (Incorporated by reference to
the Company’s Current Report on Form 8-K dated August  11, 2009.)

141

Exhibit

4.9

4.10

4.11

4.12

10.1

10.2

10.3

10.4

10.5

10.6

10.7

10.8

10.9

Item

Senior Subordinated Indenture,  dated as  of September 23, 2011, among  the Company, the
Guarantors named therein and The Bank of New York  Mellon  Trust Company, N.A., as
trustee. (Incorporated by reference to the Company’s  Current  Report  on Form  8-K dated
September 29, 2011.)

First Supplemental Indenture,  dated as of September 23, 2011, among Iron Mountain
Incorporated, the Guarantors named therein and The Bank  of New  York Mellon Trust
Company, N.A., as trustee, relating to the 73⁄4% Senior Subordinated Notes due 2019.
(Incorporated by reference to the Company’s Current Report on Form  8-K dated September 29,
2011.)

Second Supplemental Indenture, dated  as of August 10, 2012, among  the Company, the
Guarantors named therein and The Bank of New York Mellon  Trust Company, N.A., as
trustee, relating to the 53⁄4% Senior Subordinated Notes due 2024. (Incorporated by reference to
the Company’s Current Report on Form 8-K dated August  10, 2012.)

Form of Stock Certificate representing shares of Common  Stock, $0.01 par value  per  share, of
the Company. (Incorporated by reference to the Company’s Quarterly Report on Form 10-Q for
the quarter ended September 30, 2011.)

2008 Restatement of the Iron Mountain Incorporated  Executive  Deferred Compensation Plan.
(#) (Incorporated by reference to the Company’s Annual Report on  Form 10-K  for the year ended
December 31, 2007.)

First Amendment to 2008 Restatement  of the  Iron Mountain Incorporated  Executive Deferred
Compensation Plan. (#) (Incorporated by reference to the Company’s Annual Report on
Form 10-K for the year ended December 31,  2008.)

Third Amendment to 2008 Restatement of the Iron Mountain Incorporated Executive
Deferred Compensation Plan. (#) (Incorporated by reference to the Company’s Quarterly Report
on Form 10-Q for the quarter ended June 30, 2012.)

Fourth Amendment to 2008  Restatement  of the  Iron  Mountain Incorporated Executive
Deferred Compensation Plan. (#) (Filed herewith.)

Iron Mountain Incorporated  1997  Stock Option  Plan,  as amended.  (#) (Incorporated by
reference to the Company’s Annual Report on Form 10-K for the year ended December 31,  2000.)

Amendment to Iron Mountain  Incorporated  1997 Stock  Option Plan, as amended. (#)
(Incorporated by reference to the Company’s Current Report on Form  8-K dated December 10,
2008.)

Iron Mountain Incorporated  1995 Stock Incentive Plan, as  amended. (#) (Incorporated by
reference to Iron Mountain /DE’s Current  Report on Form 8-K dated April 16, 1999.)

Iron Mountain Incorporated  2002 Stock Incentive Plan. (#) (Incorporated by reference to the
Company’s Annual Report on Form 10-K  for the year ended December 31, 2002.)

Third Amendment to the Iron Mountain Incorporated 2002 Stock Incentive  Plan. (#)
(Incorporated by reference to Appendix A of  the Company’s Proxy Statement for the 2008  Annual
Meeting of Stockholders, filed with the Commission on April  21, 2008.)

10.10

Fourth Amendment to the Iron Mountain Incorporated  2002 Stock  Incentive Plan.  (#)
(Incorporated by reference to the Company’s Current Report on Form  8-K dated December 10,
2008.)

10.11

Fifth Amendment to the Iron  Mountain Incorporated 2002 Stock Incentive Plan. (#)
(Incorporated by reference to the Company’s Current Report on Form  8-K dated June  4, 2010.)

142

Exhibit

10.12

Sixth Amendment to the Iron  Mountain Incorporated 2002 Stock Incentive Plan. (#)
(Incorporated by reference to the Company’s  Quarterly Report on Form 10-Q for the quarter ended
June  30, 2011.)

Item

10.13 Omnibus Performance Unit  Amendment to the  Iron Mountain Incorporated 2002 Stock

Incentive Plan. (Incorporated by reference to the Company’s Quarterly Report on Form 10-Q for
the quarter ended September 30, 2012.)

10.14

10.15

10.16

10.17

10.18

10.19

10.20

10.21

10.22

10.23

10.24

10.25

10.26

Form of Iron Mountain Incorporated  Amended and Restated Non-Qualified Stock  Option
Agreement. (#) (Incorporated by reference to the Company’s  Annual Report on Form 10-K for
the year  ended December 31, 2004.)

Form of Iron Mountain Incorporated  Incentive Stock Option Agreement. (#) (Incorporated by
reference to the Company’s Annual Report on Form 10-K for the year ended December 31,  2004.)

Form of Iron Mountain Incorporated  1995 Stock Incentive Plan Non-Qualified Stock Option
Agreement. (#) (Incorporated by reference to the Company’s Annual Report on  Form 10-K  for
the year ended December 31, 2004.)

Form of Iron Mountain Incorporated 1995 Stock Incentive Plan Amended and Restated Iron
Mountain Non-Qualified Stock Option Agreement. (#) (Incorporated by reference to the
Company’s Annual Report on Form 10-K  for the year ended December 31, 2004.)

Form of Iron Mountain Incorporated 1995 Stock Incentive Plan Incentive Stock  Option
Agreement. (#) (Incorporated by reference to the Company’s Annual Report on  Form 10-K  for
the year ended December 31, 2004.)

Form of Iron Mountain Incorporated 1995 Stock Incentive Plan Non-Qualified Stock Option
Agreement. (#) (Incorporated by reference to the Company’s Annual Report on  Form 10-K  for
the year ended December 31, 2004.)

Form of Iron Mountain Incorporated 1997 Stock Option Plan Stock Option Agreement
(version 1). (#) (Incorporated by reference to the Company’s  Annual Report on Form 10-K for the
year ended December 31, 2004.)

Form of Iron Mountain Incorporated 1997 Stock Option Plan Stock Option Agreement
(version 2). (#) (Incorporated by reference to the Company’s  Annual Report on Form 10-K for the
year ended December 31, 2004.)

Form of Iron Mountain Incorporated 2002 Stock Incentive Plan Stock  Option Agreement
(version 1). (#) (Incorporated by reference to the Company’s  Annual Report on Form 10-K for the
year ended December 31, 2004.)

Form of Iron Mountain Incorporated 2002 Stock Incentive Plan Stock  Option Agreement
(version 2). (#) (Incorporated by reference to the Company’s  Annual Report on Form 10-K for the
year ended December 31, 2004.)

Iron Mountain Incorporated  2002  Stock Incentive Plan Stock  Option Agreement,  dated
May 24, 2007, between the Company and  Brian P. McKeon. (#) (Incorporated by reference to
the Company’s Quarterly Report on Form  10-Q for the quarter ended June  30, 2007.)

Form of Performance Unit Agreement pursuant  to  the Iron Mountain Incorporated 2002 Stock
Incentive Plan. (#) (Incorporated by reference to the Company’s Quarterly Report on Form 10-Q
for the quarter ended March 31, 2011.)

Form of Restricted Stock Unit Agreement pursuant to the Iron Mountain  Incorporated 2002
Stock Incentive Plan (version 3). (#) (Incorporated by reference to the Company’s  Quarterly
Report on Form 10-Q for the quarter ended June 30,  2012.)

143

Exhibit

Item

10.27 Change in Control Agreement, dated December 10, 2008, between the Company and Brian P.
McKeon. (Incorporated by reference to the Company’s Current Report on Form  8-K dated
December 10, 2008.)

10.28

Iron Mountain Incorporated  2003 Senior Executive  Incentive Program. (#) (Incorporated by
reference to the Company’s Current Report on Form 8-K dated April 5, 2005.)

10.29 Amendment to the Iron Mountain Incorporated 2003 Senior Executive Incentive Program.  (#)

(Incorporated by reference to the Company’s Current Report on Form  8-K dated June  4, 2010.)

10.30

Iron Mountain Incorporated  2006 Senior Executive  Incentive Program. (#) (Incorporated by
reference to the Company’s Current Report on Form 8-K dated June 1,  2006.)

10.31 Amendment to the Iron Mountain Incorporated 2006 Senior Executive Incentive Program.  (#)

(Incorporated by reference to the Company’s Current Report on Form  8-K dated June  4, 2010.)

10.32 Contract of Employment with Iron  Mountain, between  Iron  Mountain Belgium NV  and Marc

Duale. (#) (Incorporated by reference to the Company’s Current Report on Form  8-K dated
December 30, 2009.)

10.33 Addendum, dated March 19, 2012, to the Contract of Employment between Iron Mountain

BPM International Sarl and Marc Duale, dated September  29, 2011, together  with the
Contract of Employment between Iron Mountain BPM International Sarl and Marc Duale,
dated September 29, 2011, the Agreement Regarding the  Suspension of the  Employment
Contract, effective September 30, 2011, and the Terms and Conditions for the Office of
Director (Gerant) between Iron Mountain  BPM SPRL and Marc Duale,  dated  October 1,
2011. (#) (Incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the
quarter ended March 31, 2012.)

10.34 Employment Offer Letter, dated November 30,  2012,  from  the Company to William L.

Meaney. (#) (Incorporated by reference to the Company’s  Current  Report  on Form  8-K dated
December 3, 2012.)

10.35 Restated Compensation Plan for  Non-Employee  Directors. (#) (Filed herewith.)

10.36

10.37

Iron Mountain Incorporated  Director  Deferred Compensation Plan. (#) (Incorporated by
reference to the Company’s Annual Report on  Form  10-K  for the year ended December 31,  2007.)

The Iron Mountain Companies Severance Plan. (#) (Incorporated by reference to the Company’s
Current  Report on Form 8-K, dated March 13, 2012.)

10.38 Amended and Restated Severance Plan Severance Program No. 1. (#) (Incorporated by

reference to the Company’s Quarterly Report  on Form 10-Q for the  quarter ended  March 31,
2012.)

10.39

10.40

First Amendment to Amended and Restated Severance  Plan  Severance Program No. 1. (#)
(Filed herewith.)

Severance  Program No. 2. (#) (Incorporated by reference to the Company’s Current Report on
Form 8-K dated December 3, 2012.)

10.41 Amended and Restated Registration Rights Agreement, dated as of  June 12, 1997, among the

Company and certain stockholders of the  Company.  (#) (Incorporated by reference to Iron
Mountain/DE’s Quarterly Report on Form  10-Q  for the  quarter  ended June 30, 1997.)

144

Exhibit

Item

10.42 Credit Agreement, dated as of June 27, 2011, among the Company, Iron Mountain
Information Management, Inc., Iron Mountain Canada Corporation, Iron Mountain
Switzerland GmbH, Iron Mountain Europe Limited, Iron Mountain Australia Pty Ltd., Iron
Mountain Information Management (Luxembourg) S.C.S., Iron Mountain Luxembourg S.a  r.l.,
the lenders and other financial institutions party thereto,  JPMorgan Chase Bank, Toronto
Branch, as Canadian Administrative Agent, and JPMorgan Chase Bank,  N.A., as
Administrative Agent. (Incorporated by reference to the Company’s  Quarterly Report on
Form 10-Q for the quarter ended June 30, 2011.)

10.43 Amendment to Credit Agreement, dated  as of August 15, 2012, among the Company,  Iron

Mountain Information Management, Inc.,  Iron Mountain Canada  Corporation,  Iron Mountain
Switzerland GmbH, Iron Mountain Europe Limited, Iron Mountain Australia Pty Ltd., Iron
Mountain Information Management (Luxembourg) S.C.S., Iron Mountain Luxembourg S.a  r.l.,
the lenders and other financial institutions party thereto, JPMorgan Chase Bank, Toronto
Branch, as Canadian Administrative Agent, and JPMorgan Chase Bank,  N.A., as
Administrative Agent. (Incorporated by reference to the Company’s  Quarterly Report on
Form 10-Q for the quarter ended September 30, 2012.)

10.44

Second Amendment to Credit Agreement, dated  as  of  January 31, 2013,  among  the Company,
Iron Mountain Information Management, Inc., Iron Mountain  Canada Corporation, Iron
Mountain Switzerland GmbH, Iron Mountain  Europe  Limited, Iron Mountain Australia
Pty Ltd., Iron Mountain Luxembourg S.a r.l., the lenders  and other financial institutions party
thereto, JPMorgan Chase Bank, Toronto Branch, as Canadian  Administrative  Agent, and
JPMorgan Chase Bank, N.A., as Administrative Agent. (Incorporated by reference to the
Company’s Current Report on  Form 8-K  dated February 4, 2013.)

10.45 Agreement of Resignation, Appointment and  Acceptance, dated as of January 28,  2005, among

the Company, The Bank of New York, as prior trustee,  and  The  Bank of New York Trust
Company, N.A., as successor trustee, relating to the Senior Subordinated Indenture for 73⁄4%
Senior Subordinated Notes due 2015 and 65⁄8% Senior Subordinated Notes due 2016, dated  as
of December 30, 2002.  (Incorporated by reference to the Company’s Current  Report  on Form  8-K
dated July 11, 2006.)

10.46 Agreement, by and among Iron Mountain Incorporated, Elliot Associates,  L.P. and  Elliot

International, L.P., dated April 18, 2011. (Incorporated by reference to the Company’s  Current
Report on Form 8-K dated April 19, 2011.)

12

21.1

23.1

31.1

31.2

32.1

32.2

101.1

Statement re: Computation of Ratios. (Filed herewith.)

Subsidiaries of the Company. (Filed herewith.)

Consent of Deloitte & Touche  LLP  (Iron Mountain Incorporated, Delaware). (Filed herewith.)

Rule 13a-14(a) Certification  of  Chief  Executive Officer. (Filed herewith.)

Rule 13a-14(a) Certification  of  Chief  Financial Officer. (Filed herewith.)

Section 1350 Certification of Chief Executive  Officer. (Furnished herewith.)

Section 1350 Certification of Chief Financial Officer. (Furnished herewith.)

The following materials from  Iron Mountain  Incorporated’s Annual Report on Form 10-K for
the year ended December 31, 2012 formatted in  XBRL (eXtensible Business Reporting
Language): (i) the Consolidated Balance  Sheets, (ii) Consolidated  Statements of Operations,
(iii)  Consolidated Statements of Equity, (iv) Consolidated Statements of Comprehensive
Income (Loss), (v) Consolidated Statements  of Cash Flows and (vi) Notes to Consolidated
Financial Statements, tagged as blocks of text  and in detail. (Filed herewith.)

145

EXHIBIT 12

STATEMENT OF THE CALCULATION  OF RATIO OF  EARNINGS TO FIXED CHARGES

IRON MOUNTAIN INCORPORATED

(Dollars in thousands)

Year Ended December 31,

2008

2009

2010

2011

2012

Earnings:

Income from Continuing Operations before

Provision for Income Taxes . . . . . . . . . . .
Add: Fixed Charges . . . . . . . . . . . . . . . . . .

$240,766
309,991

$345,279
292,860

$334,222
284,052

$352,900
286,241

$298,366
326,261

$550,757

$638,139

$618,274

$639,141

$624,627

Fixed Charges:

Interest Expense, Net . . . . . . . . . . . . . . . . .
Interest Portion of Rent Expense . . . . . . . . .

$219,989
90,002

$212,545
80,315

$204,559
79,493

$205,256
80,985

$242,599
83,662

$309,991

$292,860

$284,052

$286,241

$326,261

Ratio of Earnings to Fixed Charges . . . . . . . . .

1.8x

2.2x

2.2x

2.2x

1.9x

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We consent to the  incorporation by reference in Registration  Statement No. 333-167837 on
Form S-3ASR, No. 333-91577 on Form S-4  and Nos. 333-43787, 333-89008, 333-95901, 333-105938,
333-118322, 333-120395, 333-126982, 333-130270, 333-138716, 333-147995, 333-155304, and 333-165261
on Form S-8 of our report dated March 1, 2013,  relating to the  financial statements of Iron Mountain
Incorporated (the  ‘‘Company’’), and the effectiveness of the Company’s internal control over financial
reporting, appearing in this Annual Report on  Form 10-K of Iron Mountain Incorporated for  the year
ended December 31, 2012.

Exhibit 23.1

/s/ DELOITTE & TOUCHE LLP

Boston, Massachusetts
March 1, 2013

EXHIBIT 31.1

I, William L. Meaney, certify that:

CERTIFICATIONS

1.

I have reviewed this annual report  on  Form 10-K  of  Iron  Mountain Incorporated;

2. Based on my knowledge, this report does not contain any untrue statement  of  a material fact or

omit to state a material fact necessary  to  make the statements made,  in light  of the circumstances
under which such statements were made, not misleading  with respect to the period  covered by this
report;

3. Based on my knowledge, the financial statements, and  other financial  information included in  this
report, fairly present in all material respects  the financial condition, results of operations and  cash
flows of the registrant as of, and for, the  periods presented in  this report;

4. The registrant’s other certifying  officers and I  are responsible  for establishing and maintaining

disclosure controls and procedures (as defined  in Exchange  Act Rules 13a-15(e) and 15d-15(e))
and internal control over financial reporting (as defined in  Exchange Act  Rules 13a-15(f)  and
15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and  procedures,  or caused such disclosure controls and

procedures to be designed under our  supervision, to ensure that material  information relating
to the registrant, including its consolidated  subsidiaries, is made  known to us by others within
those entities, particularly during the period in  which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over
financial reporting to be designed under our supervision,  to  provide reasonable assurance
regarding the reliability of financial reporting and the preparation of financial statements for
external  purposes in accordance with  generally accepted accounting  principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and  procedures  and

presented in this report our conclusions  about the effectiveness of the disclosure controls and
procedures, as of the end of the period covered  by this  report based on such evaluation; and

(d) Disclosed in this report any change  in the registrant’s  internal control  over financial  reporting
that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal
quarter in the case of an annual report) that has materially  affected, or is reasonably likely to
materially affect, the registrant’s internal  control over financial reporting; and

5. The registrant’s other certifying  officers and I  have disclosed, based on our most recent  evaluation
of internal control over financial reporting,  to  the registrant’s  auditors and the  audit committee of
registrant’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the  design or operation of internal

control over financial reporting which are  reasonably likely  to  adversely affect  the registrant’s
ability to record, process, summarize and report  financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a

significant role in the registrant’s  internal control over financial  reporting.

Date: March 1, 2013

/s/ WILLIAM L. MEANEY

William L. Meaney
President and Chief Executive Officer

EXHIBIT 31.2

I, Brian P. McKeon, certify that:

CERTIFICATIONS

1.

I have reviewed this annual report  on  Form 10-K  of  Iron  Mountain Incorporated;

2. Based on my knowledge, this report does not contain any untrue statement  of  a material fact or

omit to state a material fact necessary  to  make the statements made,  in light  of the circumstances
under which such statements were made, not misleading  with respect to the period  covered by this
report;

3. Based on my knowledge, the financial statements, and  other financial  information included in  this
report, fairly present in all material respects  the financial condition, results of operations and  cash
flows of the registrant as of, and for, the  periods presented in  this report;

4. The registrant’s other certifying  officers and I  are responsible  for establishing and maintaining

disclosure controls and procedures (as defined  in Exchange  Act Rules 13a-15(e) and 15d-15(e))
and internal control over financial reporting (as defined in  Exchange Act  Rules 13a-15(f)  and
15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and  procedures,  or caused such disclosure controls and

procedures to be designed under our  supervision, to ensure that material  information relating
to the registrant, including its consolidated  subsidiaries, is made  known to us by others within
those entities, particularly during the period in  which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over
financial reporting to be designed under our supervision,  to  provide reasonable assurance
regarding the reliability of financial reporting and the preparation of financial statements for
external  purposes in accordance with  generally accepted accounting  principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and  procedures  and

presented in this report our conclusions  about the effectiveness of the disclosure controls and
procedures, as of the end of the period covered  by this  report based on such evaluation; and

(d) Disclosed in this report any change  in the registrant’s  internal control  over financial  reporting
that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal
quarter in the case of an annual report) that has materially  affected, or is reasonably likely to
materially affect, the registrant’s internal  control over financial reporting; and

5. The registrant’s other certifying  officers and I  have disclosed, based on our most recent  evaluation
of internal control over financial reporting,  to  the registrant’s  auditors and the  audit committee of
registrant’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the  design or operation of internal

control over financial reporting which are  reasonably likely  to  adversely affect  the registrant’s
ability to record, process, summarize and report  financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a

significant role in the registrant’s  internal control over financial  reporting.

Date: March 1, 2013

/s/ BRIAN P. MCKEON

Brian P. McKeon
Chief Financial Officer

CERTIFICATION PURSUANT TO
18 U.S.C. Section 1350, as adopted pursuant  to
Section 906 of the Sarbanes-Oxley Act of 2002

EXHIBIT 32.1

In connection with the filing of the Annual Report on  Form 10-K for the year ended

December 31, 2012 (the ‘‘Report’’) by Iron  Mountain Incorporated (the ‘‘Company’’), the undersigned,
as the President and Chief Executive  Officer  of the Company, hereby certifies pursuant to 18 U.S.C.
Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to my
knowledge:

1.

2.

the Report fully complies with the requirements of Section 13(a) or Section 15(d)  of the Securities
Exchange Act of 1934; and

the information contained in the Report fairly  presents, in all material respects, the financial
condition and results of operations of  the Company.

Date: March 1, 2013

/s/ WILLIAM L. MEANEY

William L. Meaney
President and Chief Executive Officer

CERTIFICATION PURSUANT TO
18 U.S.C. Section 1350, as adopted pursuant  to
Section 906 of the Sarbanes-Oxley Act of 2002

EXHIBIT 32.2

In connection with the filing of the Annual Report on  Form 10-K for the year ended

December 31, 2012 (the ‘‘Report’’) by Iron  Mountain Incorporated (the ‘‘Company’’), the undersigned,
as the Chief Financial Officer of the Company,  hereby certifies pursuant to 18 U.S.C. Section 1350, as
adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to my knowledge:

1.

2.

the Report fully complies with the requirements of Section 13(a) or Section 15(d)  of the Securities
Exchange Act of 1934; and

the information contained in the Report fairly  presents, in all material respects, the financial
condition and results of operations of  the Company.

Date: March 1, 2013

/s/ BRIAN P. MCKEON

Brian P. McKeon
Chief Financial Officer

CO RP O RATE  DIREC TO RS  AN D  O FFICERS
(As of 3/31/13)

DIRECTORS

Alfred J. Verrecchia1, 4, 5 
Chairman of the Board of Directors
Iron Mountain Incorporated
Boston, MA

Ted R. Antenucci 1, 4
President and Chief Executive Officer 
Catellus Development Corporation 
Oakland, CA

Clarke H. Bailey2
Chief Executive Officer and 
    Chairman of the Board of Directors 
EDCI Holdings, Inc.
New York, NY

Kent P. Dauten1, 2, 4
Managing Director
Keystone Capital, Inc.
Deerfield, IL

Paul F. Deninger4 
Senior Managing Director 
Evercore Partners, Inc.
Waltham, MA and San Francisco, CA

Per-Kristian Halvorsen 3 
Senior Vice President and Chief Innovation Officer
Intuit Inc.
Mountain View, CA

Michael W. Lamach 2 
President, Chief Executive Officer and 
    Chairman of the Board of Directors
Ingersoll-Rand, plc
Davidson, NC

SENIOR  OFFICERS

William L. Meaney 
President and Chief Executive Officer

Arthur D. Little1, 3
President and Principal
L Squared Inc.
Effingham, NH

Allan Z. Loren 
Executive Coach
Retired Chairman and Chief Executive Officer 
Dun and Bradstreet 
New York, NY 

William L. Meaney 
President and Chief Executive Officer 
Iron Mountain Incorporated 
Boston, MA

Vincent J. Ryan4 
Chief Executive Officer and  
  Chairman of the Board of Directors 
Schooner Capital Corporation
Boston, MA

Laurie A. Tucker 3
Senior Vice President of Corporate Marketing
FedEx Services, Inc.
Memphis, TN 

Brian P. McKeon 
Executive Vice President and Chief Financial Officer

Harold E. Ebbighausen
President, Iron Mountain North America 

Marc A. Duale
President, Iron Mountain International

1 Member of Audit Committee (Mr. Verrecchia is Chairman).

4  Member of the Strategic Planning and Capital Allocation Committee  

2 Member of the Compensation Committee (Mr. Bailey is Chairman).

3 Member of the Nominating and Governance Committee (Mr. Little is Chairman).

(Mr. Ryan is Chairman).

5 Independent Chairman of the Board.

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CO RP O RATE  INFO RMATIO N

STOCKHOLDER  INFORMATION

Transfer Agent, Trustee and Registrar
Computershare
877/897-6892
201/680-6578 (outside the United States)
800/231-5469 (hearing impaired – TDD phone)
shrrelations@cpushareownerservices.com
www.computershare.com/investor

Address stockholder inquiries and send certificates for 
transfer and address changes to:
Iron Mountain Incorporated
c/o Computershare
P.O. Box 43006
Providence, RI 02940-3006

Overnight delivery
250 Royal Street
Canton, MA 02021

Corporate Headquarters
Iron Mountain Incorporated
745 Atlantic Avenue
Boston, MA 02111
800/935-6966
www.ironmountain.com

Common Stock Data
Traded: NYSE 
Symbol: IRM
Beneficial Stockholders: more than 62,500

Investor Relations
Melissa Marsden
Senior Vice President, Investor Relations
Iron Mountain Incorporated
745 Atlantic Avenue
Boston, MA 02111
617/535-4766
www.ironmountain.com

Annual Meeting Date
Iron Mountain Incorporated will conduct its annual 
meeting of stockholders on Thursday, June 6, 2013, 
9:00 A.M. at the offices of Sullivan & Worcester LLP, 
One Post Office Square, Boston, MA 02109

Independent Registered Public Accounting Firm
Deloitte & Touche LLP
200 Berkeley Street
Boston, MA 02116

Dividends
In February 2010, our Board of Directors adopted 
a dividend policy under which we have paid, and in 
the future intend to pay, quarterly cash dividends 
on our common stock. In June 2011, our Board of 
Directors increased the quarterly dividend rate 
from $0.1875 per share to $0.25 per share. In June 
2012, our Board of Directors further increased 
the quarterly dividend rate to $0.27 per share.

On October 11, 2012, we announced the declaration 
by our Board of Directors of a special dividend of 
$700 million (the ‘‘Special Dividend’’) on our shares 
of common stock, payable, at the election of the 
stockholders, in either common stock or cash to stock-
holders of record as of October 22, 2012 (the ‘‘Record 
Date’’). The Special Dividend, which is a distribu-
tion to stockholders of a portion of our accumulated 
earnings and profits, was paid in a combination of 
common stock and cash on November 21, 2012, to 
stockholders of record as of the Record Date. The 
total amount of cash paid to all stockholders associ-
ated with the Special Dividend was approximately 
$140 million (including cash paid in lieu of fractional 
shares). Our shares of common stock were valued 
for purposes of the Special Dividend based upon 
the average closing price on the three trading days 
following November 14, 2012, or $32.87 per share, 
and we issued approximately 17 million shares of our 
common stock in connection with the Special Dividend. 

Our Board of Directors has authorized up to $1.2 billion 
in repurchases of our common stock. As of February 
8, 2013, we have repurchased approximately $1.1 billion 
of our common stock under such authorization. Any 
determinations by us to repurchase our common stock 
or pay cash dividends on our common stock in the 
future will be based primarily upon our financial condi-
tion, results of operations, business requirements, the 
price of our common stock (in the case of the repur-
chase program) and our Board of Directors’ continuing 
determination that the repurchase program and the 
declaration of dividends under the dividend policy are 
in the best interests of our stockholders and are in 
compliance with all laws and agreements applicable 
to the repurchase and dividend programs. The terms 
of our credit agreement and our indentures contain 
provisions permitting the payment of cash dividends 
and stock repurchases subject to certain limitations.

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CAUTIONARY  NOTE  REGARDING  FORWARD -LOOKING  STATEMENTS

We have made statements in this Annual Report that constitute ‘‘forward-
looking statements’’ as that term is defined in the Private Securities 
Litigation Reform Act of 1995 and other securities laws. These forward-
looking statements concern our operations, economic performance, 
financial condition, goals, beliefs, future growth strategies, investment 
objectives, plans and current expectations, such as our (1) commitment 
to future dividend payments, (2) expected target leverage ratio, (3) 
expected internal revenue growth rate and capital expenditures for 2013, 
(4) expected increase in our Adjusted OIBDA margins in our International 
Business segment, (5) expected growth in cartons stored on behalf of 
existing customers, and (6) estimated range of tax payments and other 
costs expected to be incurred in connection with our proposed conversion 
to a real estate investment trust (‘‘REIT’’). These forward-looking 
statements are subject to various known and unknown risks, uncertainties 
and other factors. When we use words such as ‘‘believes,’’ ‘‘expects,’’ 
‘‘anticipates,’’ ‘‘estimates’’ or similar expressions, we are making forward-
looking statements. 

Although we believe that our forward-looking statements are based on 
reasonable assumptions, our expected results may not be achieved, and 
actual results may differ materially from our expectations.

Important factors that could cause actual results to differ from 
expectations include, among others:

  •  although we plan to pursue conversion to a REIT, there are, in fact, 
significant implementation and operational complexities to address 
before we can convert to a REIT, including obtaining a favorable 
private letter ruling (“PLR”) from the U.S. Internal Revenue Service 
(“IRS”), completing internal reorganizations and modifying accounting, 
information technology and real estate systems, receiving stockholder 
approvals and making required stockholder payouts. In addition, we plan 
to elect REIT status no earlier than the taxable year beginning January 
1, 2014, but, in fact, we do not know when, if at all, we will elect REIT 
status, and we may not do so. Further, as described in the accompanying 
Annual Report on Form 10-K for the year ended December 31, 2012, 
many conditions must be met in order to complete the conversion to 
a REIT, and the timing and outcome of many of these are beyond our 
control. Therefore, we can provide no assurance when conversion to a 
REIT will be successful, if at all;

  •  with regard to our estimated tax and other REIT conversion costs, our 
estimates may not be accurate, and such costs may turn out to be 
materially different than our estimates due to unanticipated outcomes 
in the PLR from the IRS, changes in our support functions and support 
costs, the unsuccessful execution of internal planning, including 
restructurings and cost reduction initiatives, or other factors; 

  •  realizing the anticipated benefits to stockholders of our proposed REIT 

conversion, including the achievement of tax savings for us, increases in 
income distributable to stockholders, the potential to lower the cost of 
financing through increased ownership of currently leased real estate, 

maximizing our enterprise value and the expansion of our stockholder 
base;

  •  the cost to comply with current and future laws, regulations and 

customer demands relating to privacy issues;

  •  the impact of litigation or disputes that may arise in connection with 
incidents in which we fail to protect our customers’ information;

  •  changes in the price for our storage and information management 

services relative to the cost of providing such storage and information 
management services;

  •  changes in customer preferences and demand for our storage and 

information management services;

  •  the adoption of alternative technologies and shifts by our customers to 

storage of data through non-paper based technologies; 

  •  the cost or potential liabilities associated with real estate necessary for 

our business; 

  •  the performance of business partners upon whom we depend for 

technical assistance or management expertise outside the United States;

  •  changes in the political and economic environments in the countries in 

which our international subsidiaries operate;

  •  claims that our technology violates the intellectual property rights of a 

third party;

  • the cost of our debt;

  •  the impact of alternative, more attractive investments on dividends;

  •  our ability or inability to complete acquisitions on satisfactory terms and 

to integrate acquired companies efficiently; and

  •  other trends in competitive or economic conditions affecting our 

financial condition or results of operations not presently contemplated.

Other risks may adversely impact us, as described more fully under ‘‘Item 
1A. Risk Factors’’ included in the accompanying Annual Report on Form 
10-K for the year ended December 31, 2012.

You should not rely upon forward-looking statements except as statements 
of our present intentions and of our present expectations, which may or 
may not occur. You should read these cautionary statements as being 
applicable to all forward-looking statements wherever they appear. 
Except as required by law, we undertake no obligation to release publicly 
the result of any revision to these forward-looking statements that may 
be made to reflect events or circumstances after the date hereof or to 
reflect the occurrence of unanticipated events. Readers are also urged to 
carefully review and consider the various disclosures we have made in this 
document, as well as our other periodic reports filed with the Securities 
and Exchange Commission.

The Company will furnish without charge to any stockholder, upon written or oral request, a copy of the Company’s Annual Report on Form 10-K, 
including the financial statements and other documents filed pursuant to Sections 13(a), 13(c), 14 or 15(d) of the Exchange Act. Requests for such 
documents should be addressed to the Secretary of Iron Mountain Incorporated, 745 Atlantic Avenue, Boston, Massachusetts 02111, 617/535-4766, or 
corporatesecretary@ironmountain.com.

O PERATIO NAL  LOCATIO NS
(As of 12/31/12)

BUSINESS  OPERATIONS

Asia Pacific 
Australia 
China 
Hong Kong-SAR
India 
Singapore 

Europe 
Austria 
Belgium
Czech Republic 
Denmark 
England 
France 
Germany 

Greece
Hungary 
Netherlands 
Northern Ireland
Norway 
Poland
Republic of Ireland 
Romania 

Russia 
Scotland 
Serbia 
Slovak Republic
Spain 
Switzerland
Turkey 
Ukraine

Latin America 
Argentina 
Brazil 
Chile 
Mexico 
Peru

North America
Canada  
United States

T
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A
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n
A
2
1
0
2

DElivERing  
SuStainable Value

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1477-AR-13