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Iron Mountain

irm · NYSE Real Estate
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Ticker irm
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Industry REIT - Specialty
Employees 10,000+
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FY2019 Annual Report · Iron Mountain
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4AUG201721502439

2019  Annual  Financial  Report 

 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
____________________________________________________________________________
FORM 10-K 
____________________________________________________________________________

(Mark One)

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the Fiscal Year Ended December 31, 2019
or

For the transition period from                                  to
Commission File Number 1-13045 
____________________________________________________________________________
IRON MOUNTAIN INCORPORATED
(Exact name of Registrant as Specified in Its Charter)

Delaware 
(State or other jurisdiction of incorporation)
One Federal Street, Boston, Massachusetts 
(Address of principal executive offices)

23-2588479 
(I.R.S. Employer Identification No.)
02110 
(Zip Code)

617-535-4766 
(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class
Common Stock, $.01 par value per share

Trading Symbols(s)
IRM

Name of Exchange on Which Registered
New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes 

    No 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes 

    No 

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has 
been subject to such filing requirements for the past 90 days. Yes 

    No 

Indicate by check mark whether the registrant has submitted electronically, every Interactive Data File required to be submitted pursuant to 

Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such 
files). Yes 

    No 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting 

company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer", "smaller reporting company" and 
"emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer
Non-accelerated filer
Emerging growth company

Accelerated filer
Smaller reporting company

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes 

    No 

As of June 30, 2019, the aggregate market value of the Common Stock of the registrant held by non-affiliates of the registrant was 

approximately $8.9 billion based on the closing price on the New York Stock Exchange on such date.

Number of shares of the registrant's Common Stock at February 7, 2020: 287,343,251 

DOCUMENTS INCORPORATED BY REFERENCE

Certain information required in Items 10, 11, 12, 13 and 14 of Part III of this Annual Report on Form 10-K (the "Annual Report") is 
incorporated by reference from our definitive Proxy Statement for our 2020 Annual Meeting of Stockholders (our "Proxy Statement") to be filed 
with the Securities and Exchange Commission (the "SEC") within 120 days after the close of the fiscal year ended December 31, 2019.

 
IRON MOUNTAIN INCORPORATED
2019 FORM 10-K ANNUAL REPORT

Table of Contents

PART I

Item 1.

Business

Item 1A.

Risk Factors

Item 1B.

Unresolved Staff Comments

Item 2.

Item 3.

Item 4.

Item 5.

Item 6.

Item 7.

Properties

Legal Proceedings

Mine Safety Disclosures

PART II

Market For Registrant's Common Equity, Related Stockholder Matters and Issuer 
Purchases of Equity Securities

Selected Financial Data

Management's Discussion and Analysis of Financial Condition and Results of Operations

Item 7A.

Quantitative and Qualitative Disclosures About Market Risk

Item 8.

Item 9.

Financial Statements and Supplementary Data

Changes in and Disagreements With Accountants on Accounting and Financial Disclosure  

Item 9A.

Controls and Procedures

Item 9B.

Other Information

Item 10.

Directors, Executive Officers and Corporate Governance

PART III

Item 11.

Item 12.

Item 13.

Item 14.

Item 15.

Item 16.

Executive Compensation

Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters

Certain Relationships and Related Transactions, and Director Independence

Principal Accountant Fees and Services

PART IV

Exhibits and Financial Statement Schedules  

Form 10-K Summary

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References in this Annual Report to "the Company," "Iron Mountain," "we," "us" or "our" include Iron Mountain 
Incorporated, a Delaware corporation, and its predecessor, as applicable, and its consolidated subsidiaries, unless the context 
indicates otherwise.

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

We have made statements in this Annual Report that constitute "forward-looking statements" as that term is defined in the 

Private Securities Litigation Reform Act of 1995 and other securities laws. These forward-looking statements concern our 
operations, economic performance, financial condition, goals, beliefs, future growth strategies, investment objectives, plans and 
current expectations, such as our (1) commitment to future dividend payments, (2) expected change in volume of records stored 
with us, (3) expected organic revenue growth, including 2020 consolidated organic storage rental revenue growth rate and 
consolidated organic total revenue growth rate, (4) expectations that profits will increase in our growth portfolio, including our 
higher-growth markets, and that our growth portfolio will become a larger part of our business over time, (5) expectations 
related to our revenue management programs and continuous improvement initiatives, (6) expectations related to our leverage 
ratio and capital requirements, (7) expected ability to identify and complete acquisitions and drive returns on invested capital, 
(8) anticipated capital expenditures, and (9) expected benefits, costs and actions related to Project Summit (as defined and 
discussed below). These forward-looking statements are subject to various known and unknown risks, uncertainties and other 
factors. When we use words such as "believes," "expects," "anticipates," "estimates" or similar expressions, we are making 
forward-looking statements. Although we believe that our forward-looking statements are based on reasonable assumptions, 
our expected results may not be achieved, and actual results may differ materially from our expectations. In addition, important 
factors that could cause actual results to differ from expectations include, among others:

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our ability to remain qualified for taxation as a real estate investment trust for United States federal income tax 
purposes ("REIT");
the adoption of alternative technologies and shifts by our customers to storage of data through non-paper based 
technologies;
changes in customer preferences and demand for our storage and information management services;
our ability or inability to execute our strategic growth plan, expand internationally, complete acquisitions on 
satisfactory terms, and to integrate acquired companies efficiently;
changes in the amount of our growth and maintenance capital expenditures and our ability to raise capital and 
invest according to plan;
our ability to execute on Project Summit and the potential impacts of Project Summit on our ability to retain and 
recruit employees and execute on our strategy;
the cost and our ability to comply with laws, regulations and customer demands relating to data security and 
privacy issues, as well as fire and safety standards;
the impact of litigation or disputes that may arise in connection with incidents in which we fail to protect our 
customers' information or our internal records or information technology ("IT") systems and the impact of such 
incidents on our reputation and ability to compete; 
changes in the price for our storage and information management services relative to the cost of providing such 
storage and information management services;
changes in the political and economic environments in the countries in which our international subsidiaries operate 
and changes in the global political climate;
the impact of executing on our growth strategy through joint ventures;
our ability to comply with our existing debt obligations and restrictions in our debt instruments or to obtain 
additional financing to meet our working capital needs;
the impact of service interruptions or equipment damage and the cost of power on our data center operations;
changes in the cost of our debt;
the impact of alternative, more attractive investments on dividends;
the cost or potential liabilities associated with real estate necessary for our business;
the performance of business partners upon whom we depend for technical assistance or management expertise; and
other trends in competitive or economic conditions affecting our financial condition or results of operations not 
presently contemplated.

Other risks may adversely impact us, as described more fully under "Item 1A. Risk Factors" of this Annual Report.

iii

You should not rely upon forward-looking statements except as statements of our present intentions and of our present 

expectations, which may or may not occur. You should read these cautionary statements as being applicable to all forward-
looking statements wherever they appear. Except as required by law, we undertake no obligation to release publicly the result of 
any revision to these forward-looking statements that may be made to reflect events or circumstances after the date hereof or to 
reflect the occurrence of unanticipated events or otherwise. Readers are also urged to carefully review and consider the various 
disclosures we have made in this document, as well as our other periodic reports filed with the SEC.

iv

Item 1. Business. 

Business Overview

PART I

We help organizations around the world protect their information, reduce storage costs, comply with regulations, 
facilitate corporate disaster recovery, and better use their information and IT infrastructure for business advantages, regardless 
of its format, location or life cycle stage. We do this by storing physical records and data backup media, offering information 
management solutions, and providing data center space for enterprise-class colocation and hyperscale deployments. We offer 
comprehensive records and information management services and data management services, along with the expertise and 
experience to address complex storage and information management challenges such as rising storage rental costs, legal and 
regulatory compliance, and disaster recovery requirements. We provide secure and reliable data center facilities to protect 
digital information and ensure the continued operation of our customers’ IT infrastructure, with reliable and flexible 
deployment options.

Founded in an underground facility near Hudson, New York in 1951, Iron Mountain Incorporated, a Delaware 

corporation, has more than 225,000 customers in a variety of industries in approximately 50 countries around the world, as of 
December 31, 2019. We currently serve customers across an array of market verticals - commercial, legal, financial, healthcare, 
insurance, life sciences, energy, business services, entertainment and government organizations, including approximately 96% 
of the Fortune 1000. As of December 31, 2019, we employed more than 25,000 people. We are listed on the New York Stock 
Exchange (the "NYSE") and are a constituent of the Standard & Poor's 500 Index and the MSCI REIT index. As of 
December 31, 2019, we were number 605 on the Fortune 1000.

We have been organized and have operated as a REIT beginning with our taxable year ended December 31, 2014.

Business Strategy

Overview

Our company has been a market leader in the physical ecosystem supporting information storage and retrieval, as most 

businesses have relied on paper documents or computer tapes to store their valuable information. Over time, customers are 
increasing their digital information, with the new information storage ecosystem being a hybrid of physical and digital 
mediums. We offer a suite of "mission-critical" storage and related services to help customers with this transformation, and 
utilize the strategy outlined below to grow our business.

•  Pursuing Volume Opportunities in Records and Information Management Globally with a Focus on Faster-
Growing Geographies and Verticals - We are establishing and enhancing leadership positions in higher-growth 
markets such as central and eastern Europe, Latin America, Asia and Africa, through both organic expansion and 
acquisitions where GDP growth is faster and outsourcing information management is at an earlier stage. We are also 
focused on increasing revenues in more established markets such as the United States, Canada, Western Europe, 
Australia and New Zealand, primarily through targeted sales and marketing efforts to attract new customers or to gain 
incremental volumes from existing customers. We believe much of the opportunity for new customers is from 
existing verticals that do not already outsource some or all of their storage and information management needs to us 
or another third party vendor. We expect to continue to invest in attractive acquisitions of customer relationships and 
storage and information management services businesses, designed to optimize the utilization of our existing assets 
and to expand our presence and better serve our customers.

•  Driving Revenue Growth and Margin Expansion Through Revenue Management and Continuous 

Improvement - We expect to continue to drive revenue growth and margin expansion through further deployment of 
our revenue management program. Further, we expect continuous improvement initiatives will generate additional 
margin expansion opportunities, primarily in our established markets. In our higher-growth markets, we expect 
profits will grow with increased scale, and we will look to reinvest a portion of the cash flows generated to support 
expansion in these markets.

•  Continued Expansion of Data Center Business - We have made significant progress through acquisitions and 

organic growth in scaling our data center business, with 14 operating data centers across 13 global markets. As of 
December 31, 2019, approximately 86% of our capacity is leased, with total potential capacity of 357 megawatts in 
land and buildings currently owned or operated by Iron Mountain making us among the largest global data center 
operators.

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Investing in Faster-Growing Businesses - We continue to identify, acquire, incubate and scale complementary 
businesses and products to support our long-term growth objectives and drive solid returns on invested capital. These 
opportunities include our Entertainment Services, Fine Arts and Consumer Storage (each as defined below) 
businesses and digital services.

Our strategy is underpinned by our persistent focus on customer experience, as we continue to seek innovative solutions 

to help our customers navigate the journey from physical storage to a digital ecosystem.

Project Summit

In October 2019, we announced our global program designed to better position us for future growth and achievement of 
our strategic objectives ("Project Summit"). Project Summit focuses on simplifying our global structure by combining our core 
records and information management operations under one global leader and rebalancing our resources, streamlining 
managerial structures and leveraging our global and regional customer facing resources. We are also implementing systems and 
process changes designed to make our organization more agile and dynamic, streamline our organization and reallocate our 
resources to better align with our strategic goals as part of Project Summit. As a result of the program, we expect to reduce the 
number of positions at vice president and above by approximately 45%. The total program is expected to have reduced our total 
managerial and administrative workforce by approximately 700 positions by the end of 2021.

The activities associated with Project Summit began in the fourth quarter of 2019 and are expected to be substantially 

complete by the end of 2021. We estimate that Project Summit will improve annual Adjusted EBITDA (as defined in Note 9 to 
Notes to Consolidated Financial Statements included in this Annual Report) by approximately $200 million as program benefits 
are realized, with the total program benefits associated with Project Summit expected to be fully realized by the end of 2022. 
We estimate that the implementation of Project Summit will result in total costs of approximately $240 million.

As we simplify our global structure and combine our core records and information management operations under one 

global leader, we have reassessed the composition of our business segments. Our previous North American Records and 
Information Management Business, North American Data Management Business, Western European Business and Other 
International Business segments have been combined into one Global Records and Information Management ("Global RIM") 
Business segment with certain product lines now captured in our Corporate and Other Business segment.

Business Segments

The amount of revenues derived from our business segments and other relevant data, including financial information 

about geographic areas and product and service lines, for the years ended December 31, 2019, 2018 and 2017, are set forth in 
Note 9 to Notes to Consolidated Financial Statements included in this Annual Report.

•  Global RIM Business: Our Global RIM Business segment includes five distinct offerings. 

Records Management, stores physical records, including media such as microfilm and microfiche, film, X-rays and 
blueprints, and provides healthcare information services, vital records services, service and courier operations, and the 
collection, handling and disposal of sensitive documents (collectively, "Records Management") for customers in 
approximately 50 countries around the globe. As of December 31, 2019, Iron Mountain stored approximately 700 
million cubic feet of hardcopy records.

Data Management, provides storage and rotation of backup computer media as part of corporate disaster recovery 
plans, including service and courier operations (“Data Protection & Recovery”); server and computer backup services; 
and related services offerings, (collectively, "Data Management").

Information Governance and Digital Solutions ("IGDS"), develops, implements and supports comprehensive storage 
and information management solutions for the complete lifecycle of our customers' information, including the 
management of physical records, conversion of documents to digital formats and digital storage, primarily in the 
United States and Canada.

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Secure Shredding, which includes the scheduled pick-up of office records that customers accumulate in specially 
designed secure containers we provide. Secure shredding, which involves the shredding of sensitive documents for 
customers that, in many cases, store their records with us, is a natural extension of our hard copy records management 
operations and completes the lifecycle of a record. Complementary to our shredding operations is the sale of the 
resultant waste paper to third-party recyclers. Through a combination of shredding facilities and mobile shredding 
units consisting of custom built trucks, we are able to offer secure shredding services to our customers throughout the 
United States, Canada and South Africa.

Consumer Storage provides on-demand, valet storage for consumers (“Consumer Storage”) across 24 markets in 
North America through a strategic partnership (the "MakeSpace JV") with MakeSpace Labs, Inc. (“MakeSpace”) 
formed in March 2019. The MakeSpace JV is intended to utilize data analytics and machine learning to provide 
effective customer acquisition and a convenient and seamless consumer experience.

•  Global Data Center Business: Our Global Data Center Business segment provides enterprise-class data center 

facilities to protect mission-critical assets and ensure the continued operation of our customers’ IT infrastructure, with 
secure, reliable and flexible data center options. The world’s most heavily regulated organizations have trusted us with 
their data centers for over 15 years, and as of December 31, 2019, five of the top 10 global cloud providers were Iron 
Mountain Data Center customers.

As of December 31, 2019, our Global Data Center Business footprint spanned nine markets in the United States: 
Denver, Colorado; Kansas City, Missouri; Boston, Massachusetts; Boyers, Pennsylvania; Manassas, Virginia; Edison, 
New Jersey; Columbus, Ohio; and Phoenix and Scottsdale, Arizona and four international markets: Amsterdam, 
London, and Singapore, with land held for development in Frankfurt. 

•  Corporate and Other Business: Our Corporate and Other Business segment consists primarily of Adjacent 

Businesses and other corporate items.

Adjacent Businesses is comprised of (i) entertainment and media which helps industry clients store, safeguard and 
deliver physical media of all types, and provides digital content repository systems that house, distribute, and archive 
key media assets, throughout the United States, Canada, France, China - Hong Kong S.A.R., the Netherlands and the 
United Kingdom ("Entertainment Services") and (ii) technical expertise in the handling, installation and storing of art 
in the United States, Canada and Europe ("Fine Arts").

Our Corporate and Other Business segment also includes costs related to executive and staff functions, including 
finance, human resources and IT, which benefit the enterprise as a whole, and stock-based employee compensation 
expense associated with all stock options, restricted stock units, performance units and shares of stock issued under 
our employee stock purchase plan. Additionally, our Corporate and Other Business segment includes our technology 
escrow services business in the United States.

Business Attributes

Our business has the following attributes:

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Large, Diversified, Global Business - The world's most heavily regulated organizations trust us with the storage of 
their records. Our mission-critical storage offerings and related services generated approximately $4.3 billion in 
annual revenue in 2019. Our business has a highly diverse customer base of approximately 225,000 customers - with 
no single customer accounting for more than 1% of revenue during the year ended December 31, 2019 - and operates 
in approximately 50 countries globally. This presents a significant cross-sell opportunity for our data center and 
digital services businesses.

•  Recurring, Durable Revenue Stream - We generate a majority of our revenues from contracted storage rental fees, 
via agreements that generally range from one to five years in length. Historically, in our Records Management 
business, we have seen strong customer retention (of approximately 98%) and solid physical records retention; more 
than 50% of physical records that entered our facilities 15 years ago, are still with us today. We have also seen strong 
customer retention in our Global Data Center Business, with low annual customer churn of approximately 4%.

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•  Comprehensive Information Management Solution - As an S&P 500 REIT with approximately 1,450 locations 

globally and with offerings spanning physical storage, digitization services and digital storage, we are positioned to 
provide a holistic offering to our customers. We are able to cater to our customers' physical and digital needs and to 
help guide their digital transformation journey. 

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Significant Owner and Operator of Real Estate - We operate approximately 91 million square feet of real estate 
worldwide. Our owned real estate footprint spans nearly 30 million square feet and is concentrated in major 
metropolitan statistical areas in North America, Western Europe and Latin America.

Limited Revenue Cyclicality - Historically, economic downturns have not significantly affected our storage rental 
business. Due to the stability in our total global physical records volumes, the success of our revenue management, 
and the growth of our Global Data Center Business, we believe we can continue to grow storage rental revenue over 
time.

Shifting Revenue Mix - Our growth portfolio, which consists of our business in our higher-growth markets, our 
Global Data Center Business, and our Adjacent Businesses, comprised 24% of our total revenue in 2019, and grew 
4% year over year, on an organic basis. We expect our growth portfolio to comprise an increasingly larger percentage 
of our overall business in the coming years.

In addition, our data center business has the following attributes:

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Large Data Center Platform with Significant Expansion Opportunity - With over 3.5 million gross square feet, as of 
December 31, 2019, we have 120 MW of leasable capacity with an additional 237 MW under construction or held 
for development.

•  Differentiated Compliance and Security - We offer comprehensive compliance support and physical and cyber 

security. Our multi-layered approach to security includes a combination of technical and human security measures, 
and experienced senior military and public sector cyber security leaders lead our security. As of December 31, 2019, 
Iron Mountain data centers meet FISMA high and PCI-DSS compliance standards and are FedRAMP compliant.

•  Efficient Access and Flexibility - We have the ability to provide customers with a range of deployment options from 
one cabinet to an entire building, leveraging our global portfolio of hyperscale-ready, and underground data centers. 
We also provide access to numerous carriers, cloud providers and peering exchanges with migration support and IT.

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100% Green Powered Data Centers - As of December 31, 2019, Iron Mountain data centers are powered by 100% 
renewable energy, with carbon credit assistance and low power usage effectiveness ("PUE"). Iron Mountain is one of 
the top 25 buyers of renewable energy among the Fortune 1000 and now offers the Green Power Pass, which allows 
customers to include the power they consume at any Iron Mountain data center as green power in their CDP, RE100, 
GRI, or other sustainability reporting.

Significant Acquisitions

We have completed many records management acquisitions over the years to achieve scale, expand geographically and 

broaden our offerings, but most of our records management acquisitions in recent years have been smaller in size given the 
fragmented nature of the records management industry. With the rapid acceleration of growth in digital data and use of cloud 
storage, highly regulated companies and public sector organizations are selecting third-party providers such as us to host their 
data center infrastructure. We have been providing customers with data center space and solutions for more than 15 years, and 
have significantly expanded our Global Data Center Business in the last few years through acquisitions, the most significant 
one being that of IO Data Centers, LLC (“IODC”). On January 10, 2018, we completed the acquisition of the United States 
operations of IODC, a leading data center colocation space and solutions provider based in Phoenix, Arizona, for 
approximately $1.34 billion (the "IODC Transaction"). See Note 6 to Notes to Consolidated Financial Statements included in 
this Annual Report.

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Competition  

We compete with thousands of storage and information management services providers around the world as well as 
storage and information management services managed and operated internally by organizations. We believe that competition 
for records and information customers is based on price, reputation and reliability, quality and security of storage, quality of 
service and scope and scale of technology. While the majority of our competitors operate in only one market or region, we 
believe we provide a differentiated global offering that competes effectively in these areas.

We also compete with numerous data center developers, owners and operators, many of whom own properties similar to 

ours in some of the same metropolitan areas where our facilities are located. We believe that competition for data center 
customers is based on availability of power, security considerations, location, connectivity and rental rates, and we generally 
believe we compete effectively in each of these areas. Additionally, we believe our strong brand, global footprint and excellent 
commercial relationships enable us to compete successfully.

Employees

As of December 31, 2019, we employed more than 9,000 employees in the United States and more than 16,000 
employees outside of the United States. As of December 31, 2019, approximately 550 employees in California, Georgia and 
New Jersey and three provinces in Canada were represented by unions in North America and approximately 1,200 employees 
were represented by unions in Latin America (in Argentina, Brazil, Chile and Mexico). All union employees are currently under 
renewed labor agreements or operating under an extension agreement.

Where applicable, employees are generally eligible to participate in our benefit programs, which may include health and 
welfare arrangements as well as pension programs. Certain unionized employees in California receive these types of benefits 
through their unions and are not eligible to participate in our benefit programs. In addition to base compensation and other 
usual benefits, a significant portion of full-time employees participate in some form of incentive-based compensation program 
that provides payments based on revenues, profits or attainment of specified objectives for the unit in which they work. 

Insurance

For strategic risk transfer purposes, we maintain a comprehensive insurance program with insurers that we believe to be 
reputable and that have adequate capitalization in amounts that we believe to be appropriate. Property insurance is purchased 
on a comprehensive basis, including flood and earthquake (including excess coverage), subject to certain policy conditions, 
sublimits and deductibles. Property is insured based upon the replacement cost of real and personal property, including 
leasehold improvements, business income loss and extra expense. Other types of insurance that we carry, which are also subject 
to certain policy conditions, sublimits and deductibles, include medical, workers' compensation, general liability, umbrella, 
automobile, professional, warehouse legal liability and directors' and officers' liability policies.

Environmental Matters

Some of our current and formerly owned or leased properties were previously used by entities other than us for industrial 
or other purposes, or were affected by waste generated from nearby properties, that involved the use, storage, generation and/or 
disposal of hazardous substances and wastes, including petroleum products. In some instances, this prior use involved the 
operation of underground storage tanks or the presence of asbestos-containing materials. Where we are aware of environmental 
conditions that require remediation, we undertake appropriate activity, in accordance with all legal requirements. Although we 
have from time to time conducted limited environmental investigations and remedial activities at some of our former and 
current facilities, we have not undertaken an environmental review of all of our properties, including those we have acquired. 
We therefore may be potentially liable for environmental cost and may be unable to sell, rent, mortgage or use contaminated 
real estate owned or leased by us. Under various federal, state and local environmental laws, we may be liable for 
environmental compliance and remediation costs to address contamination, if any, located at owned and leased properties as 
well as damages arising from such contamination, whether or not we know of, or were responsible for, the contamination, or 
the contamination occurred while we owned or leased the property. Environmental conditions for which we might be liable 
may also exist at properties that we may acquire in the future. In addition, future regulatory action and environmental laws may 
impose costs for environmental compliance that do not exist today.

We transfer a portion of our risk of financial loss due to currently undetected environmental matters by purchasing an 
environmental impairment liability insurance policy, which covers all owned and leased locations. Coverage is provided for 
both liability and remediation costs.

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Corporate Social Responsibility 

We are committed to transparent reporting on sustainability and corporate responsibility efforts in accordance with the 

guidelines of the Global Reporting Initiative. Our corporate responsibility report highlights our progress against key measures 
of success for our efforts in the community, our environment, and for our people. We are a member of the FTSE4 Good Index, 
MSCI World ESG Index, MSCI ACWI ESG Index and MSCI USA IMI ESG Index, each of which include companies that meet 
globally recognized corporate responsibility standards. A copy of our corporate responsibility report is available on the "About 
Us" section of our website, www.ironmountain.com, under the heading "Corporate Social Responsibility."

Internet Website

Our Internet address is www.ironmountain.com. Under the "Investors" section on our website, we make available, free of 

charge, our Annual Reports on Form 10-K, our Quarterly Reports on Form 10-Q, our Current Reports on Form 8-K and 
amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934 (the 
"Exchange Act") as soon as reasonably practicable after such forms are filed with or furnished to the SEC. We are not including 
the information contained on or available through our website as a part of, or incorporating such information by reference into, 
this Annual Report. Copies of our corporate governance guidelines, code of ethics and the charters of our audit, compensation, 
finance, nominating and governance, and risk and safety committees are available on the "Investors" section of our website, 
www.ironmountain.com, under the heading "Corporate Governance."

6

Item 1A. Risk Factors.   

We face many risks. If any of the events or circumstances described below actually occur, we and our businesses, 
financial condition or results of operations could suffer, and the trading price of our debt or equity securities could decline. Our 
current and potential investors should consider the following risks and the information contained under the heading 
"Cautionary Note Regarding Forward-Looking Statements" before deciding to invest in our securities.

Business Risks

Our customers may shift from paper and tape storage to alternative technologies that require less physical space.

We derive most of our revenues from rental fees for the storage of physical records and computer backup tapes and from 
storage related services. Alternative storage technologies exist, many of which require significantly less space than traditional 
physical records and tape storage, and as alternative technologies are adopted, storage volume and/or requirements for storage 
related services may decline. For example, volumes in our Global RIM Business segment were relatively steady in 2019 and 
we expect them to remain relatively consistent in the near term. We can provide no assurance that our customers will continue 
to store most or a portion of their records as paper documents or as tapes, or that the paper documents or tapes they do store 
with us will require our storage related services at the same levels as they have in the past. A significant shift by our customers 
to storage of data through non-paper or non-tape-based technologies, whether now existing or developed in the future, could 
adversely affect our businesses. In addition, the digitization of records may shift our revenue mix from the more predictable 
storage revenue to service revenue, which is inherently more volatile.

Failure to execute our strategic growth plan may adversely impact our financial condition and results of operations.

As part of our strategic growth plan, we expect to continue to invest in our existing businesses, including records and 

information management storage and services businesses in our higher-growth markets, data centers and adjacent businesses, 
and in new businesses, business strategies, products, services, technologies and geographies, and we may selectively divest 
certain businesses. These initiatives may involve significant risks and uncertainties, including:

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our inability to identify suitable companies to acquire or invest in;
our inability to complete acquisitions or investments on satisfactory terms;
our inability to structure investments or acquisitions in a manner that complies with our debt covenants and is 
consistent with our leverage ratio goals;
increased demands on our management, operating systems, internal controls and financial and physical resources and, 
if necessary, our inability to successfully expand our infrastructure; 
our inability to execute on our plans to help our customers digitize their records or incorporate new technologies into 
our offerings;
failure to achieve satisfactory returns on acquired companies or other investments, particularly in markets where we 
do not currently operate;
incurring additional debt necessary to acquire suitable companies or make other growth investments if we are unable 
to pay the purchase price or make the investment out of working capital, common stock or other equity securities;
our inability to manage the budgeting, forecasting and other process control issues presented by future growth, 
particularly with respect to operations in countries outside of the United States or in new lines of business;
insufficient revenues to offset expenses and liabilities associated with new investments; and
our inability to attract, develop and retain skilled employees to lead and support our strategic growth plan.

Our data center expansion in particular requires significant capital commitments. Our data center expansion and other 

new ventures are inherently risky and we can provide no assurance that such strategies and offerings will be successful in 
achieving the desired returns within a reasonable timeframe, if at all, and that they will not adversely affect our business, 
reputation, financial condition, and operating results. 

We also face competition from other companies in our efforts to grow our data center, international and complementary 

businesses, some of which possess substantial financial and other resources. As a result, we may be unable to acquire, invest in, 
or may pay a premium purchase price for, data centers, technology and higher-growth markets and adjacent businesses that 
support our strategic growth plan, or we may fail to manage the growth of any businesses we acquire or invest in, which could 
have an adverse effect on our results of operations and financial condition.  

7

As stored records and tapes become less active our service revenue growth and profitability from related services may decline.

Our Records Management and Data Management service revenue growth is being negatively impacted by declining 

activity rates as stored records and tapes are becoming less active and more archival. The amount of information available to 
customers digitally or in their own information systems has been steadily increasing in recent years, and we believe this trend 
continues to accelerate. As a result, our customers are less likely than they have been in the past to retrieve records and rotate 
tapes, thereby reducing their activity levels. At the same time, many of our costs related to records and tape related services 
remain fixed. In addition, our reputation for providing secure information storage is critical to our success, and actions to 
manage cost structure, such as outsourcing certain transportation, security or other functions, could negatively impact our 
reputation and adversely affect our business. Ultimately, if we are unable to appropriately align our cost structure with 
decreased levels of service activity, our operating results could be adversely affected. 

Our program to simplify our global structure may not be successful.

In October 2019, we announced Project Summit, a global program designed to better position us for future growth and 

achievement of our strategic objectives. Project Summit focuses on simplifying our global records and information 
management structure, streamlining our managerial structure and leveraging our global and regional customer facing resources. 
As a result of the program, we expect to reduce the number of positions at vice president and above by approximately 45%. The 
total program is expected to have reduced our total managerial and administrative workforce by approximately 700 positions by 
the end of 2021. We also plan to implement systems and process changes designed to make our organization more agile and 
dynamic, streamline our organization and reallocate our resources to better align with our strategic goals. We expect the total 
program benefits associated with Project Summit to be fully realized by the end of 2022. We have included in this Annual 
Report on Form 10-K estimates of expected improvements to our Adjusted EBITDA and the costs (including operating and 
capital expenditures) we expect to incur. However, we may not be able to realize the full amount of our expected improvements 
to Adjusted EBITDA in a timely manner, or at all, and the costs associated Project Summit may exceed our expectations. In 
addition, this program may yield unintended consequences, such as attrition beyond our intended reduction in force, distraction 
of our employees and our anticipated systems and process changes may not work as expected and may create additional risks to 
our business. As a result, Project Summit could have a material adverse effect on our results of operations or financial 
condition.

Our future growth depends in part upon our ability to continue to effectively manage and execute on revenue management.

Over the past several years, our organic revenue growth has been positively impacted by our ability to effectively 
introduce, expand and monitor revenue management initially in our more established markets, and subsequently in our higher-
growth markets. If we are not able to continue and effectively manage pricing, our results of operations could be adversely 
affected and we may not be able to execute on our strategic growth plan.

Changes in customer behavior with respect to document destruction could adversely affect our business, financial condition 
and results of operations.

Over the past year, our destruction rates as a percentage of records stored have fluctuated. When destruction rates 
increase, it has a positive impact on our service revenues in the year of destruction, but negatively impacts our longer term 
storage revenues, adversely affecting our financial condition and results of operations.   

We and our customers are subject to laws and governmental regulations relating to data privacy and cybersecurity and 
our customers' demands in this area are increasing. This may cause us to incur significant expenses and non-compliance 
with such regulations and demands could harm our business.

We are subject to numerous U.S. federal, state, local and foreign laws and regulations relating to data privacy and 
cybersecurity. These regulations are complex, change frequently and have tended to become more stringent over time. There 
are also a number of legislative proposals pending before the U.S. Congress, various state legislative bodies and foreign 
governments concerning data protection that could affect us. In addition, a growing number of U.S. and foreign legislative and 
regulatory bodies have adopted consumer notification and other requirements if consumer information is accessed by 
unauthorized persons and additional regulations regarding the use, access, accuracy and security of such information are 
possible. In the U.S., we are subject to various state laws which provide for disparate notification regimes. In addition, as a 
result of the continued emphasis on information security and instances in which personal information has been compromised, 
our customers are requesting that we take additional measures to enhance security, store electronic data locally, and assume 
higher liability under our contracts. 

8

We devote substantial resources, and may in the future have to devote significant additional resources, to facilitate 

compliance with laws and regulations, our customers’ demands and to investigate, defend or remedy actual or alleged 
violations or breaches. Any failure by us to comply with, or remedy any violations or breaches of, laws and regulations or 
customer requirements could result in the curtailment of certain of our operations, the imposition of fines and penalties, liability 
resulting from litigation, restrictions on our ability to carry on or expand our operations, significant costs and expenses and 
reputational harm. For example, we have experienced incidents in which customers' information has been lost, and we have 
been informed by customers that some of the incidents involved the loss of personal information, resulting in monetary costs to 
those customers for which we have provided reimbursement. It is difficult to predict the impact on our business if we were 
subject to allegations of having violated existing laws or regulations. 

Attacks on our internal IT systems could damage our reputation, harm our business and adversely impact our results of 
operations.

Our reputation for providing secure information storage to customers is critical to the success of our business. Although 

we seek to prevent and detect attempts by unauthorized users to gain access to our IT systems, our IT and network 
infrastructure may be vulnerable to attacks by hackers or breaches due to employee error or other disruptions. Moreover, until 
we have migrated businesses we acquire on to our IT systems, we may face additional risks because of the continued use of 
predecessor IT systems. We have outsourced, and expect to continue to outsource, certain support services to third parties, 
which may subject our IT and other sensitive information to additional risk. A successful breach of the security of our IT 
systems could lead to theft or misuse of our customers' proprietary or confidential information and result in third party claims 
against us and reputational harm. If our reputation is damaged, we may become less competitive, which could negatively 
impact our businesses, financial condition or results of operations.

Changing fire and safety standards may result in significant expense.

As of December 31, 2019, we operated approximately 1,450 facilities worldwide, including over 650 in the United States. 

Many of these facilities were built and outfitted by third parties and added to our real estate portfolio as part of acquisitions. 
Some of these facilities contain fire suppression and safety features that are different from our current specifications and current 
standards for new facilities, although we believe all of our facilities were constructed, in all material respects, in compliance 
with applicable laws and regulations in effect at the time of their construction or outfitting. In some instances, local authorities 
may take the position that our fire suppression and safety features in a particular facility are insufficient and require additional 
measures that may involve considerable expense to us. In addition, where we determine that the fire suppression and safety 
features of a facility require improvement, we will develop and implement a plan to remediate the issue, although 
implementation may require an extended period to complete. A significant aspect of the integration of businesses we have 
acquired or may acquire is the process of making investments in the acquired facilities to conform such facilities to our 
standards of operations. This process is complex and time-consuming. If additional fire safety and suppression measures 
beyond our current operating plan were required at a large number of our facilities, the expense required for compliance could 
negatively impact our business, financial condition or results of operations.

Changes to environmental laws and standards may increase the cost to operate some of our businesses. Furthermore, if we fail 
to meet our commitment to transition to more renewable and sustainable sources of energy, it may negatively impact our ability 
to attract and retain customers and investors who focus on this commitment. This could impact our results of operations and 
the trading of our stock.

Changes in environmental laws in any of the jurisdictions in which we operate could increase compliance costs or impose 

limitations on our operations. For example, our emergency generators at our data centers are subject to regulations and permit 
requirements governing air pollutants, and the heating, ventilation and air conditioning and fire suppression systems at some of 
our data centers and data management locations may include ozone-depleting substances that are subject to regulation. While 
environmental regulations do not normally impose material costs upon operations at our facilities, unexpected events, 
equipment malfunctions, human error and changes in law or regulations, among other factors, could result in unexpected costs, 
which could be material.

Furthermore, we have made a commitment to transition to more renewable and sustainable sources of energy. If we are 

not successful in this transition, it may negatively impact our ability to attract and retain customers and investors who focus on 
this commitment. This could negatively impact our results of operations and the trading of our stock.

9

Failure to successfully integrate acquired businesses could negatively impact our balance sheet and results of operations.

Strategic acquisitions are an important element of our growth strategy and the success of any acquisition we make 
depends in part on our ability to integrate the acquired business and realize anticipated synergies. The process of integrating 
acquired businesses, particularly in new markets, may involve unforeseen difficulties and may require a disproportionate 
amount of our management's attention and our financial and other resources.

For example, the success of our significant acquisitions depends, in large part, on our ability to realize the anticipated 
benefits, including cost savings from combining the acquired businesses with ours. To realize these anticipated benefits, we 
must be able to successfully integrate our business and the acquired businesses, and this integration is complex and time-
consuming. We may encounter challenges in the integration process including the following:

• 
• 

• 
• 
• 
• 

challenges and difficulties associated with managing our larger, more complex, company;
conforming standards, controls, procedures and policies, business cultures and compensation and benefits structures 
between the two businesses;
consolidating corporate and administrative infrastructures;
coordinating geographically dispersed organizations;
potential unknown liabilities and unforeseen expenses or delays associated with an acquisition; and
our ability to deliver on our strategy going forward.

Further, our acquisitions subject us to liabilities (including tax liabilities) that may exist at an acquired company, some of 
which may be unknown. Although we and our advisors conduct due diligence on the operations of businesses we acquire, there 
can be no guarantee that we are aware of all liabilities of an acquired company. These liabilities, and any additional risks and 
uncertainties related to an acquired company not known to us or that we may deem immaterial or unlikely to occur at the time 
of the acquisition, could negatively impact our future business, financial condition and results of operations.

We can give no assurance that we will ultimately be able to effectively integrate and manage the operations of any 

acquired business or realize anticipated synergies. The failure to successfully integrate the cultures, operating systems, 
procedures and information technologies of an acquired business could have a material adverse effect on our financial 
condition and results of operations.

Our customer contracts may not always limit our liability and may sometimes contain terms that could lead to disputes 
in contract interpretation.

Our customer contracts typically contain provisions limiting our liability regarding the loss or destruction of, or damage 

to, records, information, or other items stored with us. Our liability for physical storage is often limited to a nominal fixed 
amount per item or unit of storage (such as per cubic foot) and our liability for IGDS, data center, destruction and other services 
unrelated to records, information and other items stored with us is often limited to a percentage of annual revenue under the 
contract; however, some of our contracts with large customers and some of the contracts assumed in our acquisitions contain no 
such limits or contain higher limits. We can provide no assurance that our limitation of liability provisions will be enforceable 
in all instances or, if enforceable, that they would otherwise protect us from liability. In addition to provisions limiting our 
liability, our customer contracts generally include a schedule setting forth the majority of the customer-specific terms, including 
storage rental and related service pricing and service delivery terms. Our customers may dispute the interpretation of various 
provisions in their contracts. In the past, we have had relatively few disputes with our customers regarding the terms of their 
customer contracts, and most disputes to date have not been material, but we can provide no assurance that we will not have 
material disputes in the future. Moreover, as we expand our operations in storage of fine arts and other valuable items and 
respond to customer demands for higher limitation of liability as a result of regulatory changes, our exposure to contracts with 
higher or no limitations of liability and disputes with customers over the interpretation of their contracts may increase. 
Although we maintain a comprehensive insurance program, we can provide no assurance that we will be able to maintain 
insurance policies on acceptable terms or with high enough coverage amounts to cover losses to us in connection with customer 
contract disputes.

10

International operations may pose unique risks.

As of December 31, 2019, we operated in approximately 50 countries outside the United States. Our international 
operations account for a significant portion of our overall operations, and as part of our growth strategy, we expect its share to 
increase as we continue to acquire or invest in businesses in select foreign markets, including countries where we do not 
currently operate. International operations are subject to numerous risks, including:

• 

• 
• 

• 
• 
• 

• 

• 
• 
• 

the impact of foreign government regulations and United States regulations that apply to us in foreign countries where 
we operate; in particular, we are subject to United States and foreign anticorruption laws, such as the Foreign Corrupt 
Practices Act and the United Kingdom Bribery Act, and, although we have implemented internal controls, policies and 
procedures and training to deter prohibited practices, our employees, partners, contractors or agents may violate or 
circumvent such policies and the law;
the volatility of certain foreign economies in which we operate;
political uncertainties and changes in the global political climate or other global events, such as the recent trade wars 
involving the U.S. or global pandemics, which may impose restrictions on, or create additional risk in relation to, 
global operations;
unforeseen liabilities, particularly within acquired businesses;
costs and difficulties associated with managing international operations of varying sizes and scale;
our operations in the United Kingdom and the European Union may be adversely affected by the exit from the 
European Union (“Brexit”) by the United Kingdom, and the uncertainty associated therewith;
the risk that business partners upon whom we depend for technical assistance or management and acquisition 
expertise in some markets outside of the United States will not perform as expected;
difficulties attracting and retaining local management and key employees to operate our business in certain countries;
cultural differences and differences in business practices and operating standards; and
foreign currency fluctuations.

We have operations in numerous foreign countries and, as a result, are subject to foreign exchange translation risk, 
which could have an adverse effect on our financial results.

We conduct business operations in numerous foreign countries through our foreign subsidiaries or affiliates, which 

primarily transact in their respective local currencies. Those local currencies are translated into United States dollars at the 
applicable exchange rates for inclusion in our consolidated financial statements. The results of operations of, and certain of our 
debt balances (including intercompany debt balances) associated with, our international businesses are exposed to foreign 
exchange rate fluctuations. Upon translation, operating results may differ materially from expectations, and significant shifts in 
foreign currencies can impact our short-term results, as well as our long-term forecasts and targets. In addition, because we 
intend to distribute 100% of our REIT taxable income to our stockholders, and any exchange rate fluctuations may negatively 
impact our REIT taxable income, our distribution amounts may fluctuate because of exchange rate fluctuations.

11

Significant costs or disruptions at our data centers could adversely affect our business, financial condition and results of 
operations.

Since 2017, we have substantially expanded our Global Data Center Business through acquisitions and organically and 

we expect to continue to grow our Global Data Center Business in both ways going forward. For example, we paid an 
aggregate cash purchase price of over $1.7 billion for data center businesses we acquired in 2017 and 2018 and incurred other 
costs associated with the development of real estate to support this business. Our Global Data Center Business depends on 
providing customers with highly reliable facilities, power infrastructure and operations solutions, and we will need to retain 
and hire qualified personnel to manage our data centers. Service interruptions or significant equipment damage could result in 
difficulty maintaining service level commitment obligations that we owe to certain of our customers. Service interruptions or 
equipment damage may occur at one or more of our data centers because of numerous factors, including:

human error;
equipment failure;
physical, electronic and cyber security breaches;
fire, hurricane, flood, earthquake and other natural disasters;

• 
• 
• 
• 
•  water damage;
fiber cuts;
• 
extreme temperatures;
• 
• 
power loss or telecommunications failure;
•  war, terrorism and any related conflicts or similar events worldwide; and
• 

sabotage and vandalism.

In addition, climate change may increase the likelihood that our data centers are affected by some of these factors.

While these risks could impact our overall business, they could have a more significant impact on our Global Data Center 
Business, where we have service level commitment obligations to certain of our customers. As a result, service interruptions or 
significant equipment damage at our data centers could result in difficulty maintaining service level commitments to these 
customers and potential claims related to such failures. Because our data centers are critical to many of our customers’ 
businesses, service interruptions or significant equipment damage at our data centers could also result in lost profits or other 
indirect or consequential damages to our customers.

Our Global Data Center Business is susceptible to regional costs of power, power shortages, planned or unplanned power 

outages and limitations on the availability of adequate power resources. We rely on third parties to provide power to our data 
centers. We are therefore subject to an inherent risk that such third parties may fail to deliver such power in adequate quantities 
or on a consistent basis. If the power delivered to our data centers is insufficient or interrupted, we would be required to provide 
power through the operation of our on-site generators, generally at a significantly higher operating cost. Additionally, global 
fluctuations in the price of power can increase the cost of energy, and we may be limited in our ability to, or may not always 
choose to, pass these increased costs on to our customers. We also rely on third party telecommunications carriers to provide 
internet connectivity to our customers. These carriers may elect not to offer or to restrict their services within our data centers 
or may elect to discontinue such services. Furthermore, carriers may face business difficulties, which could affect their ability 
to provide telecommunications services or the quality of such services. If connectivity is interrupted or terminated, our financial 
condition and results of operations may be adversely affected. Events such as these may also impact our reputation as a data 
center provider which could adversely affect our results of operations.

Our data center expansion requires a significant amount of capital and, if we are not able to raise that capital on 
advantageous terms, our ability to fund our data center expansion may be limited.  

Our data center expansion requires significant capital commitments. In addition, we may be required to commit 
significant operational and financial resources in connection with the organic growth of our Global Data Center Business, 
generally 12 to 18 months in advance of securing customer contracts, and we may not have enough customer demand to 
support these data centers when they are built. There can be no assurance we will have sufficient customer demand to support 
these data centers or data centers we have acquired or that we will not be adversely affected by the risks noted above, which 
could make it difficult for us to realize expected returns on our investments, if any.

12

We may expand our use of joint ventures which could expose us to risks and liabilities, some of which differ from the risks and 
liabilities related to the operation of our wholly owned subsidiaries, and our joint venture partners on whom we may rely may 
have economic and business interests that are inconsistent with our business interests. 

As part of our growth strategy we may expand our use of joint ventures, particularly in connection with our data center 

expansion. These joint ventures could result in our acquisition of non-controlling interests in, or shared responsibility for, 
managing the affairs of a property or portfolio of properties, business, partnership, joint venture or other entity. As a result, in 
connection with pursuing or entering into any new joint ventures, we may be subject to additional risks, including:

•  we may not have the right to exercise sole decision-making authority regarding the properties, business, partnership, 

• 

• 

• 

• 

• 

• 

joint venture or other entity;
if our partners become bankrupt or fail to fund their share of required capital contributions, we may choose or be 
required to contribute such capital;
our partners may have economic, tax or other interests or goals that are inconsistent with our interests or goals, and 
that could affect our ability to negotiate satisfactory joint venture terms, to operate the property or business or 
maintain our qualification for taxation as a REIT;
our partners may be subject to different laws or regulations than us, or may be structured differently than us for tax 
purposes, which could create conflicts of interest and/or affect our ability to maintain our qualification for taxation as 
a REIT;
our partners may take actions that are not within our control, which could require us to dispose of the joint venture 
asset, transfer it to a taxable REIT subsidiary ("TRS") in order for us to maintain our qualification for taxation as a 
REIT, or purchase such partner's interests or assets at an above-market price;
in connection with our joint ventures, we may agree to restrictions on our ability to expand our business in certain 
geographies independently or with other partners;
disputes between us and our partners may result in litigation or arbitration that would increase our expenses and 
prevent our management from focusing their time and effort on our day-to-day business; and

•  we may in certain circumstances be liable for the actions of our third-party partners or guarantee all or a portion of the 
joint venture's liabilities, which may require the company to pay an amount greater than its investment in the joint 
venture. 

Each of these factors may result in returns on these investments being less than we expect or in losses, and our financial 

and operating results may be adversely affected.

Failure to comply with certain regulatory and contractual requirements under our United States Government contracts 
could adversely affect our revenues, operating results and financial position and reputation.

Having the United States Government as a customer subjects us to certain regulatory and contractual requirements. 
Failure to comply with these requirements could subject us to investigations, price reductions, up to treble damages, and civil 
penalties. Noncompliance with certain regulatory and contractual requirements could also result in us being suspended or 
barred from future United States Government contracting. We may also face private derivative securities claims because of 
adverse government actions. Any of these outcomes could have a material adverse effect on our revenues, operating results, 
financial position and reputation.

We may be unable to continue our international expansion.

An important part of our growth strategy involves expanding operations in international markets, including in markets 

where we currently do not operate, and we expect to continue this expansion. Europe, Latin America, Asia and Australia have 
historically been our primary areas of focus for international expansion of our records and information management services 
business, with expansion of our records and information management services business into Africa and the Middle East and 
expansion of our data center and adjacent business operations becoming more of a focus recently. We have entered into joint 
ventures or have acquired all or a majority of the equity in storage and information management services and data center 
businesses operating in these areas and may enter into joint ventures and/or acquire other storage and information management 
services, data center or adjacent businesses in the future, including in new countries or markets where we currently do not 
operate. A changing global political climate may impose restrictions on our ability to expand internationally. This growth 
strategy involves risks. We may be unable to pursue this strategy in the future at the desired pace or at all.

13

We may be subject to certain costs and potential liabilities associated with the real estate required for our business.

Because our business is heavily dependent on real estate, we face special risks attributable to the real estate we own or 

lease. Such risks include:

• 

• 

• 

• 

acquisition and occupancy costs that make it difficult to meet anticipated margins and difficulty locating suitable 
facilities due to a relatively small number of available buildings having the desired characteristics in some real estate 
markets;
uninsured losses or damage to our storage facilities due to an inability to obtain full coverage on a cost-effective basis 
for some casualties, such as fires, hurricanes and earthquakes, or any coverage for certain losses, such as losses from 
riots or terrorist activities;
inability to use our real estate holdings effectively and costs associated with vacating or consolidating facilities if the 
demand for physical storage were to diminish; and
liability under environmental laws for the costs of investigation and cleanup of contaminated real estate owned or 
leased by us, whether or not (i) we know of, or were responsible for, the contamination, or (ii) the contamination 
occurred while we owned or leased the property.

Some of our current and formerly owned or leased properties were previously used by entities other than us for industrial 
or other purposes, or were affected by waste generated from nearby properties, that involved the use, storage, generation and/or 
disposal of hazardous substances and wastes, including petroleum products. In some instances this prior use involved the 
operation of underground storage tanks or the presence of asbestos-containing materials. Where we are aware of environmental 
conditions that require remediation, we undertake appropriate activity, in accordance with all legal requirements. Although we 
have from time to time conducted limited environmental investigations and remedial activities at some of our former and 
current facilities, we have not undertaken an environmental review of all of our properties, including those we have acquired. 
We therefore may be potentially liable for environmental costs like those discussed above and may be unable to sell, rent, 
mortgage or use contaminated real estate owned or leased by us. Environmental conditions for which we might be liable may 
also exist at properties that we may acquire in the future. In addition, future regulatory action and environmental laws may 
impose costs for environmental compliance that do not exist today.

Unexpected events could disrupt our operations and adversely affect our reputation and results of operations.

Unexpected events, including fires or explosions at our facilities, natural disasters such as hurricanes and earthquakes, 
war or terrorist activities, unplanned power outages, supply disruptions and failure of equipment or systems, could adversely 
affect our reputation and results of operations. Our customers rely on us to securely store and timely retrieve their critical 
information, and these events could result in customer service disruption, physical damage to one or more key operating 
facilities and the information stored in those facilities, the temporary closure of one or more key operating facilities or the 
temporary disruption of information systems, each of which could negatively impact our reputation and results of operations. 
During the past several years we have seen an increase in severe weather events and we expect this trend to continue due to 
climate change. Some of our key facilities worldwide are vulnerable to severe weather events.

Damage to our reputation could adversely affect our business, financial condition and results of operations.

Our reputation for providing highly secure information storage to customers is critical to the success of our business. Our 
reputation or brand, and specifically, the trust our customers place in us, could be negatively impacted in the event of perceived 
or actual failures by us to store information securely. For example, events such as fires, natural disasters, attacks on our IT 
systems or security breaches involving us could negatively impact our reputation, particularly if such incidents result in adverse 
publicity, governmental investigations or litigation. Damage to our reputation could make us less competitive, which could 
negatively impact our business, financial condition and results of operations.

Fluctuations in commodity prices may affect our operating revenues and results of operations.

Our operating revenues and results of operations are impacted by significant changes in commodity prices. In particular, 
our secure shredding operations generate revenue from the sale of shredded paper for recycling. Further, significant declines in 
the cost of paper may continue to negatively impact our revenues and results of operations, and increases in other commodity 
prices, including steel, may negatively impact our results of operations.  

14

The performance of our businesses relies on our ability to attract, develop, and retain talented personnel, while controlling our 
labor costs.

We are highly dependent on skilled and qualified personnel to operate our businesses. The failure to attract and retain 
qualified employees or to effectively control our labor costs could negatively affect our competitive position and operating 
results. Our ability to control labor costs and attract qualified personnel is subject to numerous external factors, including 
prevailing wages, labor shortages, the impact of legislation or regulations governing wages and hours, labor relations, 
immigration, healthcare and other benefits, other employment-related costs and the hiring practices of our competitors.

We face competition for customers.

We compete with multiple businesses in all geographic areas where we operate; our current or potential customers may 

choose to use those competitors instead of us. In addition, if we are successful in winning customers from competitors, the 
process of moving their stored records into our facilities is often costly and time consuming. We also compete, in some of our 
business lines, with our current and potential customers' internal storage and information management services capabilities and 
their cloud-based alternatives. These organizations may not begin or continue to use us for their future storage and information 
management service needs.

We have guaranteed certain obligations of Recall to Brambles relating to Brambles' prior demerger transaction.

On December 18, 2013, Brambles Limited, an Australian corporation ("Brambles"), implemented a demerger transaction 
by way of a distribution of shares of Recall Holdings Limited ("Recall") to Brambles’ shareholders (the “Demerger”). Prior to 
and in connection with the Demerger, Brambles spun off certain of its United States and Canadian subsidiaries, directly or 
indirectly, to Recall. Such spin-offs were intended to be tax-free or tax-deferred under United States and Canadian tax laws, 
respectively, and Brambles obtained rulings from the United States Internal Revenue Service (the "IRS") (with respect to the 
United States spin-off) and the Canada Revenue Agency (with respect to the Canadian spin-off), as well as opinions of its tax 
advisors, to such effect. However, the tax-free status of the spin-off of such United States subsidiaries could be adversely 
affected under certain circumstances if a 50% or greater interest in such United States subsidiaries were acquired as part of a 
plan or series of related transactions that included such spin-off. Similarly, the tax-deferred status of the spin-off of the 
Canadian subsidiaries could be adversely affected under certain circumstances if control of such subsidiaries were acquired as 
part of a series of transactions or events that included such spin-off.

In connection with the Demerger, Recall agreed to indemnify Brambles and certain of its affiliates for taxes to the extent 

that actions by Recall (e.g., an acquisition of Recall shares) resulted in the United States spin-off or the Canadian spin-off 
described above failing to qualify as tax-free or tax-deferred for United States or Canadian tax purposes, respectively. In 
addition, Recall agreed, among other things, that it would not, within two years of the 2013 spin-offs, enter into a proposed 
acquisition transaction, merger or consolidation (with respect to the United States spin-off) or take any action that could 
reasonably be expected to jeopardize, directly or indirectly, any of the conclusions reached in the Canadian tax ruling or 
opinion, without obtaining either a supplemental tax ruling from the relevant taxing authority, the consent of Brambles or an 
opinion of a tax advisor, acceptable to Brambles in its reasonable discretion, that such transaction should not result in the spin- 
offs failing to be tax-free under United States federal income tax law or Canadian tax law, respectively. Recall has obtained 
such tax opinions, based on, among other things, representations and warranties made by Recall and us. Such opinions do not 
affect Recall’s obligation to indemnify Brambles for an adverse impact on the tax-free status of such prior spin-offs.

We have guaranteed the foregoing indemnification obligations of Recall. Consistent with the foregoing tax opinions, we 
believe that our acquisition of Recall is not part of a plan or series of related transactions, or part of a series of transactions or 
events, that included the United States spin-off or the Canadian spin-off, respectively. However, if the IRS or the Canadian 
Revenue Agency were to prevail in asserting a contrary view, we would be liable for the resulting taxes, which could be 
material.

15

 
Risks Related to Our Indebtedness

Our substantial indebtedness could adversely affect our financial health and prevent us from fulfilling our obligations 
under our various debt instruments.

We have a significant amount of indebtedness. As of December 31, 2019, our total long-term debt was approximately $8.8 
billion, stockholders equity was approximately $1.5 billion and we had cash and cash equivalents (including restricted cash) of 
approximately $193.6 million. Our substantial indebtedness could have important consequences to our current and potential 
investors. These risks include:

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• 

• 

• 
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• 

• 

inability to satisfy our obligations with respect to our various debt instruments;
inability to make borrowings to fund future working capital, capital expenditures and strategic opportunities, including 
acquisitions, further organic development of our Global Data Center Business and expansions into adjacent 
businesses, and other general corporate requirements, including possible required repurchases, redemptions or 
prepayments of our various indebtedness;
limits on our distributions to stockholders; in this regard if these limits prevented us from satisfying our REIT 
distribution requirements, we could fail to remain qualified for taxation as a REIT or, if these limits do not jeopardize 
our qualification for taxation as a REIT but do nevertheless prevent us from distributing 100% of our REIT taxable 
income, we will be subject to federal corporate income tax, and potentially a nondeductible excise tax, on the retained 
amounts;
limits on future borrowings under our existing or future credit arrangements, which could affect our ability to pay our 
indebtedness or to fund our other liquidity needs;
inability to generate sufficient funds to cover required interest payments;
restrictions on our ability to refinance our indebtedness on commercially reasonable terms;
limits on our flexibility in planning for, or reacting to, changes in our business and the information management 
services industry; and
inability to adjust to adverse economic conditions that could place us at a disadvantage to our competitors with less 
debt and who, therefore, may be able to take advantage of opportunities that our indebtedness prevents us from 
pursuing.

We are subject to risks associated with debt financing, including the risk that our cash flow could be insufficient to meet 

required payments on our debt. Our Credit Agreement (as defined in Note 4 to Notes to Consolidated Financial Statements 
included in this Annual Report) and our indentures contain customary restrictive covenants and financial restrictions on us, 
including a maximum allowable net total lease adjusted leverage ratio of 6.5 (subject to certain exceptions) under the Credit 
Agreement and a maximum allowable leverage ratio of 6.5 (subject to certain exceptions) under certain of our indentures. As of 
December 31, 2019, our leverage ratio under our indentures was 5.9. In addition, potential changes to, or the elimination of, the 
London Interbank Offered Rate may adversely affect interest expense related to borrowings under the Credit Agreement and 
interest rate swaps, which could potentially negatively impact our financial condition.

Despite our current indebtedness levels, we may still be able to incur substantially more debt. The terms of our indentures 
generally do not cap the maximum amount of additional funds that may be borrowed under our Credit Agreement and possible 
future credit arrangements. 

Restrictive debt covenants may limit our ability to pursue our growth strategy.

Our indentures and our Credit Agreement contain covenants restricting or limiting our ability to, among other things:

incur additional indebtedness;
pay dividends or make other restricted payments;

• 
• 
•  make asset dispositions;
create or permit liens;
• 
sell, transfer or exchange assets;
• 
• 
guarantee certain indebtedness;
•  make acquisitions and other investments; and
enter into partnerships and joint ventures.
• 

These restrictions and our long-term commitment to reduce our leverage ratio may adversely affect our ability to pursue 

our acquisition and other growth strategies.

16

We may not have the ability to raise the funds necessary to finance the repurchase of outstanding senior or senior 
subordinated notes upon a change of control event as required by our indentures.

Upon the occurrence of a "change of control," as defined in our indentures, we will be required to offer to repurchase all 

of our outstanding senior and senior subordinated notes. However, it is possible that we will not have sufficient funds at the 
time of a change of control to make the required repurchase of any outstanding notes or that restrictions in our Credit 
Agreement will not allow such repurchases. Certain important corporate events, however, such as leveraged recapitalizations 
that would increase the level of our indebtedness, would not constitute a "change of control" under our indentures.

Iron Mountain Incorporated ("IMI") is a holding company, and, therefore, its ability to make payments on its various debt 
obligations depends in large part on the operations of its subsidiaries.

IMI is a holding company; substantially all of its assets consist of the equity in its subsidiaries, and substantially all of its 
operations are conducted by its direct and indirect consolidated subsidiaries. As a result, its ability to make payments on its debt 
obligations will be dependent upon the receipt of sufficient funds from its subsidiaries, whose ability to distribute funds may be 
limited by local capital requirements, joint venture structures and other applicable restrictions. However, our various debt 
obligations are guaranteed, on a joint and several and full and unconditional basis, by IMI’s U.S. subsidiaries that represent the 
substantial majority of its U.S. operations.

Risks Related to Our Taxation as a REIT

If we fail to remain qualified for taxation as a REIT, we will be subject to tax at corporate income tax rates and will not be 
able to deduct distributions to stockholders when computing our taxable income.

We have elected to be taxed as a REIT since our 2014 taxable year; however, we can provide no assurance that we will 

remain qualified for taxation as a REIT. If we fail to remain qualified for taxation as a REIT, we will be taxed at corporate 
income tax rates unless certain relief provisions apply.

Qualification for taxation as a REIT involves the application of highly technical and complex provisions of the Internal 

Revenue Code of 1986, as amended (the "Code"), to our operations as well as various factual determinations concerning 
matters and circumstances not entirely within our control. There are limited judicial or administrative interpretations of 
applicable REIT provisions.

If, in any taxable year, we fail to remain qualified for taxation as a REIT and are not entitled to relief under the Code:

•  we will not be allowed a deduction for distributions to stockholders in computing our taxable income;
•  we will be subject to federal and state income tax on our taxable income at regular corporate income tax rates; and
•  we would not be eligible to elect REIT status again until the fifth taxable year that begins after the first year for which 

we failed to qualify as a REIT.

Any such corporate tax liability could be substantial and would reduce the amount of cash available for other purposes. If 

we fail to remain qualified for taxation as a REIT, we may need to borrow additional funds or liquidate some investments to 
pay any additional tax liability. Accordingly, funds available for investment and distributions to stockholders could be reduced.

As a REIT, failure to make required distributions would subject us to federal corporate income tax.

We expect to continue paying regular quarterly distributions; however, the amount, timing and form of our regular 
quarterly distributions will be determined, and will be subject to adjustment, by our board of directors. To remain qualified for 
taxation as a REIT, we are generally required to distribute at least 90% of our REIT taxable income (determined without regard 
to the dividends paid deduction and excluding net capital gain) each year, or in limited circumstances, the following year, to our 
stockholders. Generally, we expect to distribute all or substantially all of our REIT taxable income. If our cash available for 
distribution falls short of our estimates, we may be unable to maintain distributions that approximate our REIT taxable income 
and may fail to remain qualified for taxation as a REIT. In addition, our cash flows from operations may be insufficient to fund 
required distributions as a result of differences in timing between the actual receipt of income and the payment of expenses and 
the recognition of income and expenses for federal income tax purposes, or the effect of nondeductible expenditures, such as 
capital expenditures, payments of compensation for which Section 162(m) of the Code denies a deduction, the creation of 
reserves or required debt service or amortization payments.

17

To the extent that we satisfy the 90% distribution requirement but distribute less than 100% of our REIT taxable income, 
we will be subject to federal corporate income tax on our undistributed taxable income. In addition, we will be subject to a 4% 
nondeductible excise tax on our undistributed taxable income if the actual amount that we distribute to our stockholders for a 
calendar year is less than the minimum amount specified under the Code.

We may be required to borrow funds, sell assets or raise equity to satisfy REIT distribution requirements, to comply with 
asset ownership tests or to fund capital expenditures, future growth and expansion initiatives.

In order to meet the REIT distribution requirements and maintain our qualification and taxation as a REIT, or to fund 

capital expenditures, future growth and expansion initiatives, we may need to borrow funds, sell assets or raise equity, even if 
our financial condition or the then-prevailing market conditions are not favorable for these borrowings, sales or offerings. 
Furthermore, the REIT distribution requirements and our commitment to investors on dividend growth may result in increasing 
our financing needs to fund capital expenditures, future growth and expansion initiatives, which would increase our 
indebtedness. An increase in our outstanding debt could lead to a downgrade of our credit ratings, which could negatively 
impact our ability to access credit markets. Further, certain of our current debt instruments limit the amount of indebtedness we 
and our subsidiaries may incur. Additional financing, therefore, may be unavailable, more expensive or restricted by the terms 
of our outstanding indebtedness. For a discussion of risks related to our substantial level of indebtedness, see "Risks Related to 
Our Indebtedness." See also “Risks Related to our Common Stock” for certain risks related to our issuances of equity securities 
or debt convertible into equity securities.

Complying with REIT requirements may limit our flexibility, cause us to forgo otherwise attractive opportunities that we would 
otherwise pursue to execute our growth strategy, or otherwise reduce our income and amounts available for distribution to our 
stockholders.

To remain qualified for taxation as a REIT, we must satisfy tests concerning, among other things, the sources of our 
income, the nature and diversification of our assets and the amounts we distribute to our stockholders. Thus, compliance with 
these tests may require us to refrain from certain activities and may hinder our ability to make certain attractive investments, 
including the purchase of non-REIT qualifying operations or assets, the expansion of non-real estate activities, and investments 
in the businesses to be conducted by our TRSs, and to that extent limit our opportunities and our flexibility to change our 
business strategy. This may restrict our ability to enter into joint ventures or acquire minority interests of companies. 
Furthermore, acquisition opportunities in domestic and international markets may be adversely affected if we need or require 
the target company to comply with some REIT requirements prior to closing.

We conduct a significant portion of our business activities, including our information management services businesses 

and several of our international operations, through domestic and foreign TRSs. Under the Code, no more than 25% of the 
value of the assets of a REIT may be represented by securities of one or more TRSs and other nonqualifying assets. In addition, 
no more than 20% of the value of the assets of a REIT may be represented by securities of one or more TRSs within the overall 
25% nonqualifying assets limitation. These limitations may affect our ability to make additional investments in non-REIT 
qualifying operations or assets or in international operations through TRSs.

If we fail to comply with specified asset ownership tests applicable to REITs as measured at the end of any calendar 

quarter, we generally must correct such failure within 30 days after the end of the applicable calendar quarter or qualify for 
statutory relief provisions to avoid losing our qualification for taxation as a REIT. As a result, we may be required to liquidate 
assets or to forgo our pursuit of otherwise attractive investments. These actions may reduce our income and amounts available 
for distribution to our stockholders.

18

As a REIT, we are limited in our ability to fund distribution payments using cash generated through our TRSs.

Our ability to receive distributions from our TRSs is limited by the rules with which we must comply to maintain our 
qualification for taxation as a REIT. In particular, at least 75% of our gross income for each taxable year as a REIT must be 
derived from real estate, which principally includes gross income from providing customers with secure storage space or 
colocation or wholesale data center space. Consequently, no more than 25% of our gross income may consist of dividend 
income from our TRSs and other nonqualifying types of income. Thus, our ability to receive distributions from our TRSs may 
be limited, which may impact our ability to fund distributions to our stockholders using cash flows from our TRSs. Specifically, 
if our TRSs become highly profitable, we might become limited in our ability to receive net income from our TRSs in an 
amount required to fund distributions to our stockholders commensurate with that profitability.

In addition, a significant amount of our income and cash flows from our TRSs is generated from our international 
operations. In many cases, there are local withholding taxes and currency controls that may impact our ability or willingness to 
repatriate funds to the United States to help satisfy REIT distribution requirements.

Our extensive use of TRSs, including for certain of our international operations, may cause us to fail to remain qualified 
for taxation as a REIT.

Our operations include an extensive use of TRSs. The net income of our TRSs is not required to be distributed to us, and 
income that is not distributed to us generally is not subject to the REIT income distribution requirement. However, there may 
be limitations on our ability to accumulate earnings in our TRSs and the accumulation or reinvestment of significant earnings in 
our TRSs could result in adverse tax treatment. In particular, if the accumulation of cash in our TRSs causes (1) the fair market 
value of our securities in our TRSs to exceed 20% of the fair market value of our assets or (2) the fair market value of our 
securities in our TRSs and other nonqualifying assets to exceed 25% of the fair market value of our assets, then we will fail to 
remain qualified for taxation as a REIT. Further, a substantial portion of our operations are conducted overseas, and a material 
change in foreign currency rates could also affect the value of our foreign holdings in our TRSs, negatively impacting our 
ability to remain qualified for taxation as a REIT.

Even if we remain qualified for taxation as a REIT, some of our business activities are subject to corporate level income 
tax and foreign taxes, which will continue to reduce our cash flows, and we will have potential deferred and contingent tax 
liabilities.

Even if we remain qualified for taxation as a REIT, we may be subject to some federal, state, local and foreign taxes, including 
taxes on any undistributed income, and state, local or foreign income, franchise, property and transfer taxes. In addition, we could 
in certain circumstances be required to pay an excise or penalty tax, which could be significant in amount, in order to utilize one 
or more relief provisions under the Code to maintain our qualification for taxation as a REIT.

Our information management services businesses, several of our international operations and certain of our other 
businesses are conducted through wholly owned TRSs because these activities could generate nonqualifying REIT income as 
currently structured and operated. The income of our domestic TRSs will continue to be subject to federal and state corporate 
income taxes. In addition, we and our subsidiaries continue to be subject to foreign income taxes in jurisdictions in which we 
have business operations or a taxable presence, regardless of whether assets are held or operations are conducted through 
subsidiaries disregarded for federal income tax purposes or TRSs. Any of these taxes would decrease our earnings and our 
available cash.

We will also be subject to a federal corporate level income tax at the highest regular corporate income tax rate (currently 
21%) on gains we recognize within a specified period from a sale of a REIT asset where our basis in the asset is determined by 
reference to the basis of the asset in the hands of a C corporation (such as an asset that we hold in one of our qualified REIT 
subsidiaries ("QRSs") following the liquidation or other conversion of a former TRS). This 21% tax is generally applicable to 
any disposition of such an asset during the five-year period after the date we first owned the asset as a REIT asset to the extent 
of the built-in-gain based on the fair market value of such asset on the date we first held the asset as a REIT asset. In addition, 
any depreciation recapture income that we recognize because of accounting method changes that we make in connection with 
our acquisition activities will be fully subject to this 21% tax.

19

Complying with REIT requirements may limit our ability to hedge effectively and increase the cost of our hedging and 
may cause us to incur tax liabilities.

The REIT provisions of the Code limit our ability to hedge assets, liabilities, revenues and expenses. Generally, income 
from hedging transactions that we enter into to manage risk of interest rate changes with respect to borrowings made or to be 
made by us to acquire or carry real estate assets and income from certain currency hedging transactions related to our non- 
United States operations, as well as income from qualifying counteracting hedges, do not constitute "gross income" for 
purposes of the REIT gross income tests. To the extent that we enter into other types of hedging transactions, the income from 
those transactions is likely to be treated as nonqualifying income for purposes of the REIT gross income tests. As a result of 
these rules, we may need to limit our use of advantageous hedging techniques or implement those hedges through our TRSs. 
This could increase the cost of our hedging activities because our TRSs would be subject to tax on income or gains resulting 
from hedges entered into by them and may expose us to greater risks associated with changes in interest rates or exchange rates 
than we would otherwise want to bear. In addition, hedging losses in any of our TRSs generally will not provide any tax 
benefit, except for being carried forward for possible use against future income or gain in the TRSs.

Distributions payable by REITs generally do not qualify for preferential tax rates.

Dividends payable by United States corporations to noncorporate stockholders, such as individuals, trusts and estates, are 
generally eligible for reduced United States federal income tax rates applicable to “qualified dividends.” Distributions paid by 
REITs generally are not treated as “qualified dividends” under the Code, and the reduced rates applicable to such dividends do 
not generally apply. However, for tax years beginning before 2026, REIT dividends paid to noncorporate stockholders are 
generally taxed at an effective tax rate lower than applicable ordinary income tax rates due to the availability of a deduction 
under the Code for specified forms of income from passthrough entities. More favorable rates will nevertheless continue to 
apply to regular corporate “qualified” dividends, which may cause some investors to perceive that an investment in a REIT is 
less attractive than an investment in a non-REIT entity that pays dividends, thereby reducing the demand and market price of 
our common stock.

The ownership and transfer restrictions contained in our certificate of incorporation may not protect our qualification for 
taxation as a REIT, could have unintended antitakeover effects and may prevent our stockholders from receiving a 
takeover premium.

In order for us to remain qualified for taxation as a REIT, no more than 50% of the value of outstanding shares of our 
capital stock may be owned, beneficially or constructively, by five or fewer individuals at any time during the last half of each 
taxable year. In addition, pursuant to attribution rules under the Code, we are treated as the owner of each affiliate of any 
person who owns 10% or more of our outstanding shares; if such an affiliate is a customer and we are treated under these 
attribution rules as owning 10% or more of the vote or value of such customer, rents from that "affiliated tenant" will not 
qualify as qualifying REIT income. Subject to certain exceptions, our certificate of incorporation prohibits any stockholder 
from owning, beneficially or constructively, more than (i) 9.8% in value of the outstanding shares of all classes or series of our 
capital stock or (ii) 9.8% in value or number, whichever is more restrictive, of the outstanding shares of any class or series of 
our capital stock. We refer to these restrictions collectively as the "ownership limits" and we included them in our certificate of 
incorporation to facilitate our compliance with REIT tax rules. The constructive ownership rules under the Code are complex 
and may cause the outstanding stock owned by a group of related individuals or entities to be deemed to be constructively 
owned by one individual or entity. As a result, the acquisition of less than 9.8% of our outstanding common stock (or the 
outstanding shares of any class or series of our capital stock) by an individual or entity could cause that individual or entity or 
another individual or entity to own constructively in excess of the relevant ownership limits. Any attempt to own or transfer 
shares of our common stock or of any of our other capital stock in violation of these restrictions may result in the shares being 
automatically transferred to a charitable trust or may be void. Even though our certificate of incorporation contains the 
ownership limits, there can be no assurance that these provisions will be effective to prevent our qualification for taxation as a 
REIT from being jeopardized, including under the affiliated tenant rule. Furthermore, there can be no assurance that we will be 
able to monitor and enforce the ownership limits. If the restrictions in our certificate of incorporation are not effective and as a 
result we fail to satisfy the REIT tax rules described above, then absent an applicable relief provision, we will fail to remain 
qualified for taxation as a REIT.

In addition, the ownership and transfer restrictions could delay, defer or prevent a transaction or a change in control that 

might involve a premium price for our stock or otherwise be in the best interest of our stockholders. As a result, the overall 
effect of the ownership and transfer restrictions may be to render more difficult or discourage any attempt to acquire us, even if 
such acquisition may be favorable to the interests of our stockholders.

20

Legislative or other actions affecting REITs could have a negative effect on us or our stockholders.

At any time, the federal or state income tax laws governing REITs, or the administrative interpretations of those laws, 
may be amended. Federal and state tax laws are constantly under review by persons involved in the legislative process, the IRS, 
the United States Department of the Treasury (the "Treasury") and state taxing authorities. Changes to the tax laws, regulations 
and administrative interpretations, which may have retroactive application, could adversely affect us. In addition, some of these 
changes could have a more significant impact on us as compared to other REITs due to the nature of our business and our 
substantial use of TRSs, particularly non-United States TRSs. We cannot predict with certainty whether, when, in what forms, 
or with what effective dates, the tax laws, regulations and administrative interpretations applicable to us may be changed.

Risks Related to our Common Stock

Sales or issuances of shares of our common stock may adversely affect the market price of our common stock.

Future sales or issuances of common stock or other equity related securities may adversely affect the market price of our 
common stock, including any shares of our common stock issued to finance capital expenditures, finance acquisitions or repay 
debt. In October 2017, we entered into a distribution agreement (the “Distribution Agreement”) with a syndicate of 10 banks 
(the “Agents”) pursuant to which we may sell, from time to time, up to an aggregate sales price of $500.0 million of our 
common stock through the Agents (the “At The Market (ATM) Equity Program”). As of December 31, 2019, we have sold 
1,754,539 shares of our common stock for gross proceeds of approximately $68.8 million under the At The Market (ATM) 
Equity Program. See Note 12 to Notes to Consolidated Financial Statements included in this Annual Report. 

Sales or issuances of equity securities or debt convertible into equity securities could negatively impact our existing 
stockholders.

Future sales or issuances of equity securities or debt convertible into equity securities, the percentage of stock ownership 
by our existing stockholders may be reduced. In addition, new equity securities or convertible debt securities could have rights, 
preferences and privileges senior to those of our current stockholders, which could substantially decrease the value of our 
securities owned by them. Depending upon the market price of our common stock at the time of any potential issuances of 
equity securities, we may have to sell a significant number of shares in order to raise the capital we deem necessary to execute 
our long-term strategy, and our stockholders may experience dilution in the value of their shares as a result.

Our cash distributions are not guaranteed and may fluctuate.

As a REIT, we are generally required to distribute at least 90% of our REIT taxable income to our stockholders. 

Furthermore, we are committed to growing our dividends, and have stated this publicly.

Our board of directors, in its sole discretion, will determine, on a quarterly basis, the amount of cash to be distributed to 

our stockholders based on a number of factors including, but not limited to, our results of operations, cash flow and capital 
requirements, economic conditions, tax considerations, borrowing capacity and other factors, including debt covenant 
restrictions that may impose limitations on cash payments, future acquisitions and divestitures, any stock repurchase program 
and general market demand for our space and related services. Consequently, our distribution levels may fluctuate and we may 
not be able to meet our public commitments with respect to dividend growth.

Item 1B. Unresolved Staff Comments.

None.

21

Item 2. Properties. 

As of December 31, 2019, we conducted operations through 1,150 leased facilities and 298 owned facilities. Our 
facilities are divided among our reportable operating segments as follows: Global RIM Business (1,378), Global Data Center 
Business (14) and Corporate and Other Business (56). These facilities contain a total of approximately 91.4 million square feet 
of space. A breakdown of owned and leased facilities by country (and by state within the United States) is listed below: 

Country/State
North America

United States (Including Puerto Rico)

Alabama
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts (including Corporate Headquarters)

Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin

Canada

Leased

Owned

Total

Number

Square Feet

Number

Square Feet

Number

Square Feet

1
6
—
15
6
6
1
—
5
5
—
7
—
1
—
4
—
1
3
8

6
—
—
5
—
3
1
1
11
—
13
3
5
3
1
8
1
1
2
4
27
1
—
7
6
—
1
179
16
195

12,621
1,207,281
—
2,038,278
517,700
665,013
120,921
—
263,930
265,049
—
1,309,975
—
14,200
—
418,760
—
95,000
327,258
1,173,503

345,736
—
—
373,120
—
316,970
107,041
146,467
2,906,688
—
1,186,266
150,624
290,291
140,000
55,621
2,485,495
54,352
12,748
214,238
63,909
2,229,977
90,553
—
605,566
472,896
—
10,655
20,688,702
1,783,258
22,471,960

4
17
2
82
14
10
5
3
40
16
2
22
7
3
3
7
8
1
21
18

20
12
3
15
3
4
8
1
43
3
35
22
20
7
12
29
5
2
6
9
69
3
2
20
11
2
9
660
68
728

325,094
1,769,529
63,604
6,644,122
984,036
864,127
429,988
62,436
2,643,002
1,179,255
105,021
2,533,320
470,536
159,338
253,919
534,760
428,475
95,000
2,115,959
1,787,747

1,160,099
878,474
201,300
1,598,768
35,990
351,530
383,561
146,467
5,468,865
151,473
2,265,201
1,127,128
1,449,783
310,428
439,917
4,414,474
292,321
82,907
461,613
320,652
4,445,528
168,701
55,200
1,269,017
771,451
105,502
419,188
52,224,806
4,949,983
57,174,789

312,473
562,248
63,604
4,605,844
466,336
199,114
309,067
62,436
2,379,072
914,206
105,021
1,223,345
470,536
145,138
253,919
116,000
428,475
—
1,788,701
614,244

814,363
878,474
201,300
1,225,648
35,990
34,560
276,520
—
2,562,177
151,473
1,078,935
976,504
1,159,492
170,428
384,296
1,928,979
237,969
70,159
247,375
256,743
2,215,551
78,148
55,200
663,451
298,555
105,502
408,533
31,536,104
3,166,725
34,702,829

3
11
2
67
8
4
4
3
35
11
2
15
7
2
3
3
8
—
18
10

14
12
3
10
3
1
7
—
32
3
22
19
15
4
11
21
4
1
4
5
42
2
2
13
5
2
8
481
52
533

22

 
 
 
 
 
 
 
 
 
 
 
 
Country/State

International

Argentina

Australia

Austria

Belgium

Brazil

Bulgaria

Chile

China Mainland (including China-Taiwan and China-Macau
S.A.R.)

China - Hong Kong S.A.R.

Colombia

Croatia

Cyprus

Czech Republic

Denmark

England

Estonia

Finland

France

Germany

Greece

Hungary

India

Indonesia

Ireland

Latvia

Lithuania

Malaysia

Mexico

The Netherlands

New Zealand

Northern Ireland

Norway

Peru

Philippines

Poland

Romania

Scotland
Serbia

Singapore

Slovakia

South Africa

South Korea

Spain
Sweden

Switzerland

Thailand

Turkey

United Arab Emirates

Total

Leased

Owned

Total

Number

Square Feet

Number

Square Feet

Number

Square Feet

4

48

1

4

41

3

12

37

9

21

1

2

7

3

58

1

3

32

16

4

7

89

2

6

2

2

9

10

9

6

3

5

5

11

20

7

3
2

6

4

16

10

39
6

12

4

9

6

225,334

3,188,941

3,300

202,106

2,813,952

182,911

423,507

1,077,038

841,253

709,398

36,737

51,128

157,732

161,361

2,943,169

38,861

107,952

2,109,248

724,595

291,273

350,898

3,017,245

80,988

157,153

58,710

60,543

586,687

475,341

670,006

413,959

129,083

194,321

82,256

238,250

760,901

412,214

139,722
75,217

298,848

143,922

408,288

290,726

983,659
759,793

292,792

212,285

706,321

74,605

5

2

1

1

7

—

7

1

—

—

1

2

—

—

24

—

—

12

2

—

—

—

1

3

—

—

—

8

3

—

—

—

10

—

—

—

3
—

3

—

—

—

5
—

—

2

—

—

469,748

33,845

30,000

104,391

324,655

—

258,147

20,518

—

—

36,447

43,648

—

—

1,414,823

—

—

936,486

93,226

—

—

—

37,674

158,558

—

—

—

585,885

102,199

—

—

—

433,770

—

—

—

136,378
—

345,056

—

—

—

170,707
—

—

105,487

—

—

9

50

2

5

48

3

19

38

9

21

2

4

7

3

82

1

3

44

18

4

7

89

3

9

2

2

9

18

12

6

3

5

15

11

20

7

6
2

9

4

16

10

44
6

12

6

9

6

617

1,150

28,364,529

63,067,358

103

298

5,841,648

28,313,608

720

1,448

23

695,082

3,222,786

33,300

306,497

3,138,607

182,911

681,654

1,097,556

841,253

709,398

73,184

94,776

157,732

161,361

4,357,992

38,861

107,952

3,045,734

817,821

291,273

350,898

3,017,245

118,662

315,711

58,710

60,543

586,687

1,061,226

772,205

413,959

129,083

194,321

516,026

238,250

760,901

412,214

276,100
75,217

643,904

143,922

408,288

290,726

1,154,366
759,793

292,792

317,772

706,321

74,605

34,206,177

91,380,966

 
 
 
 
 
 
 
The leased facilities typically have initial lease terms of five to 10 years with one or more renewal options. In addition, 
some of the leases contain either a purchase option or a right of first refusal upon the sale of the property. We believe that the 
space available in our facilities is adequate to meet our current needs, although future growth may require that we lease or 
purchase additional real property.

Our total building utilization and total racking utilization by region as of December 31, 2019 in Records Management and 

Data Management are as follows: 

Region
North America

Europe(3)

Latin America

Asia

Total

Records Management(1)

Data Management(2)

Building
Utilization

Racking
Utilization

Building
Utilization

Racking
Utilization

84%

83%

87%

82%

84%

89%

91%

92%

91%

90%

80%

49%

69%

76%

73%

89%

74%

82%

82%

86%

______________________________________________________________

(1)  Total building utilization and total racking utilization for Records Management includes the utilization for IGDS and 

Consumer Storage.

(2)  Total building utilization and total racking utilization for Data Management excludes certain data management 

operations of Recall, as Recall's unit of measurement for computer media was not consistent with ours.

(3)  Includes the Records Management and Data Management businesses in South Africa and United Arab Emirates.

See Note 2.m. to Notes to Consolidated Financial Statements included in this Annual Report for information regarding 

our minimum annual lease commitments as a lessee.

See Schedule III—Schedule of Real Estate and Accumulated Depreciation in this Annual Report for information 

regarding the cost, accumulated depreciation and encumbrances associated with our owned real estate.

_______________________________________________________________________________

The following table sets forth a summary of the lease expirations for leases in place related to our Global Data Center 
Business, for which we are the lessor, as of December 31, 2019. The information set forth in the table assumes that tenants 
exercise no renewal options and all early termination rights. 

Year
2020

2021

2022

2023

2024
2025

2026

Thereafter

Total

Number of
Leases Expiring
610

346

232

79

30
20

2

17

1,336

Percentage of
Total Contract
Value
Annualized Rent
28.1%

23.9%

12.0%

8.7%

6.2%
6.6%

0.1%

14.4%

100.0%

Total Megawatts
Expiring

Percentage of
Total Megawatts
Expiring

Annualized Total
Contract Rent
Expiring (In
thousands)

25.3% $

18.5%

11.5%

8.7%

6.1%
7.0%

—%

22.9%

72,784

62,083

31,007

22,652

16,121
17,061

157

37,375

100.0% $

259,240

27.6

20.2

12.6

9.5

6.7
7.6

0.1

24.9

109.2

24

Item 3. Legal Proceedings.

We are involved in litigation from time to time in the ordinary course of business. A portion of the defense and/or 
settlement costs associated with such litigation is covered by various commercial liability insurance policies purchased by us 
and, in limited cases, indemnification from third parties. In the opinion of management, no material legal proceedings are 
pending to which we, or any of our properties, are subject. 

Item 4. Mine Safety Disclosures.

None.

25

PART II

Item 5. Market For Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities.

Our common stock is traded on the NYSE under the symbol "IRM". The closing price of our common stock on the 
NYSE on February 7, 2020 was $31.83. As of February 7, 2020, there were 8,358 holders of record of our common stock. See 
Note 12 to Notes to Consolidated Financial Statements included in this Annual Report for additional information on dividends 
declared on our common stock. 

At The Market (ATM) Equity Program

In October 2017, we established the At The Market (ATM) Equity Program. Sales of our common stock made pursuant to 

the Distribution Agreement may be made in negotiated transactions or transactions that are deemed to be “at the market” 
offerings as defined in Rule 415 under the Securities Act of 1933, as amended (the "Securities Act"), including sales made 
directly on the NYSE, or sales made to or through a market maker other than on an exchange, or as otherwise agreed between 
the applicable Agent and us. We intend to use the net proceeds from sales of our common stock pursuant to the At The Market 
(ATM) Equity Program for general corporate purposes, which may include acquisitions and investments, including acquisitions 
and investments in our Global Data Center Business, and repaying amounts outstanding from time to time under the Revolving 
Credit Facility (as defined in Note 4 to Notes to Consolidated Financial Statements included in this Annual Report).

During the quarter and year ended December 31, 2019, there were no shares of common stock sold under the At The 

Market (ATM) Equity Program. As of December 31, 2019, the remaining aggregate sale price of shares of our common stock 
available for distribution under the At The Market (ATM) Equity Program was approximately $431.2 million.

Unregistered Sales of Equity Securities and Use of Proceeds

We did not sell any unregistered equity securities during the three months ended December 31, 2019, nor did we 

repurchase any shares of our common stock during the three months ended December 31, 2019.

26

Item 6. Selected Financial Data.

The following selected consolidated statements of operations, balance sheets and other data have been derived from our 

audited consolidated financial statements. The selected consolidated financial and operating information set forth below should 
be read in conjunction with "Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" 
and our Consolidated Financial Statements and the Notes thereto included elsewhere in this Annual Report.

Consolidated Statements of Operations Data:

Revenues:

Storage rental

Service

Total Revenues

Operating Expenses:

Cost of sales (excluding depreciation and
amortization)

Selling, general and administrative

Depreciation and amortization

Significant Acquisition Costs

Restructuring Charges

Intangible impairments

(Gain) Loss on disposal/write-down of property,
plant and equipment, net

Total Operating Expenses

Operating Income

Interest Expense, Net

Other Expense (Income), Net

Income from Continuing Operations Before
Provision (Benefit) for Income Taxes

Provision (Benefit) for Income Taxes

Income from Continuing Operations

Income (Loss) from Discontinued Operations, Net of
Tax

Net Income

Less: Net Income Attributable to Noncontrolling
Interests

Net Income Attributable to Iron Mountain
Incorporated

(footnotes follow)

2019(1)

2018(2)(3)(4)(5)(6)

2017(4)(5)(6)

2016(5)(6)(7)

2015(5)(6)

Year Ended December 31,

(In thousands)

$

2,681,087

$

2,622,455

$

2,377,557

$

2,142,905

$

1,837,897

1,581,497

4,262,584

1,833,315

991,664

658,201

13,293

48,597

—

(63,824)

3,481,246

781,338

419,298

33,898

328,142

59,931

268,211

104

268,315

938

1,603,306

4,225,761

1,468,021

3,845,578

1,368,548

3,511,453

1,170,079

3,007,976

1,793,954

1,006,983

639,514

50,665

—

—

1,664,825

1,555,814

1,290,025

937,180

522,376

84,901

—

3,011

868,351

452,326

131,944

—

—

797,946

345,464

47,014

—

—

(73,622)

(766)

(898)

1,941

3,417,494

3,211,527

3,007,537

2,482,390

808,267

409,648

(11,692)

410,311

42,753

367,558

(12,427)

355,131

634,051

353,645

79,429

200,977

22,962

178,015

(6,291)

171,724

503,916

310,662

44,300

148,954

45,074

103,880

3,353

107,233

525,586

263,871

98,590

163,125

37,922

125,203

—

125,203

1,198

1,611

2,409

1,962

$

267,377

$

353,933

$

170,113

$

104,824

$

123,241

27

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings (Losses) per Share—Basic:
Income from Continuing Operations

Total (Loss) Income from Discontinued Operations

$

$

0.93

$

— $

Net Income Attributable to Iron Mountain Incorporated $

0.93

Earnings (Losses) per Share—Diluted:
Income from Continuing Operations

Total (Loss) Income from Discontinued Operations

$

$

Net Income Attributable to Iron Mountain Incorporated $

Weighted Average Common Shares Outstanding—
Basic

Weighted Average Common Shares Outstanding—
Diluted
(footnotes follow)

Year Ended December 31,

2019(1)

2018(2)(3)(4)

2017(4)

2016(7)

2015

(In thousands, except per share data)

1.28
$
(0.04) $
$
1.24

1.28
$
(0.04) $
$
1.23

0.66
$
(0.02) $
$
0.64

0.66
$
(0.02) $
$
0.64

0.41

0.01

0.43

0.41

0.01

0.42

$

$

$

$

$

$

0.59

—

0.58

0.59

—

0.58

$

$

0.93

— $

0.93

$

286,971

285,913

265,898

246,178

210,764

287,687

286,653

266,845

247,267

212,118

Other Data:
Adjusted EBITDA(8)

Adjusted EBITDA Margin(8)
(footnotes follow)

Consolidated Balance Sheets Data:
Cash and Cash Equivalents(9)

Total Assets

2019(1)

2018(2)(3)(4)

2017(4)

2016(7)

2015

Year Ended December 31,

(In thousands)

$ 1,437,605

$ 1,424,824

$ 1,243,573

$ 1,087,288

$

920,005

33.7%

33.7%

32.3%

31.0%

30.6%

2019(1)

2018(2)(3)(4)

2017(4)

2016(7)

2015

As of December 31,

(In thousands)

$

193,555

$

165,485

$

925,699

$

236,484

$

128,381

13,816,816

11,857,218

10,975,387

9,486,800

6,350,587

Total Long-term Debt (including current portion of
Long-term Debt)

8,664,579

8,142,823

7,043,271

6,251,181

4,845,678

Redeemable Noncontrolling Interests

67,682

70,532

91,418

54,697

—

Total Equity
(footnotes follow)

1,464,227

1,862,463

2,285,134

1,936,671

528,607

_______________________________________________________________________________

(1)  On January 1, 2019, we adopted Accounting Standards Update ("ASU") No. 2016-02, Leases (Topic 842), as amended 
("ASU 2016-02"). The selected financial data above for 2019 reflects the adoption of ASU 2016-02. At January 1, 
2019, we recognized the cumulative effect of initially applying ASU 2016-02 as an adjustment to the opening balance 
of (Distributions in excess of earnings) Earnings in excess of distributions, resulting in an increase of approximately 
$5.8 million to stockholders' equity.    

(2)  On January 1, 2018, we adopted ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606) ("ASU 

2014-09"). The selected financial data above for 2018 reflects the adoption of ASU 2014-09. At January 1, 2018, we 
recognized the cumulative effect of initially applying ASU 2014-09 as an adjustment to the opening balance of 
(Distributions in excess of earnings) Earnings in excess of distributions, resulting in a decrease of approximately $30.2 
million to stockholders' equity.

(3)  The selected financial data above for 2018 includes the results of IODC from January 10, 2018.

28

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(4)  In June 2019, we received a notification of assessment from tax and customs authorities in the Netherlands related to a 
value-added tax (“VAT”) liability of approximately 16.8 million Euros primarily related to the years ending December 
31, 2018 and 2017, as described more fully in Note 2.y. to Notes to Consolidated Financial Statements included in this 
Annual Report. Based on our estimate of the amount of loss related to this matter that is both probable and estimable, 
we have restated the following: (i) selling, general and administrative expenses and interest expense were increased by 
approximately $11.0 million and $0.4 million, respectively, and the provision for income taxes was decreased by 
approximately $2.0 million for the year ended December 31, 2018 and (ii) selling, general and administrative expenses 
and interest expense were increased by approximately $16.6 million and $0.1 million, respectively, and the provision 
for income taxes was decreased by approximately $3.0 million for the year ended December 31, 2017.

(5)  Beginning in the fourth quarter of 2019, we present Significant Acquisition Costs (as defined in Note 2.x. to Notes to 
Consolidated Financial Statements included in this Annual Report) as a separate line on our Consolidated Statements 
of Operations. Previously, these costs were included within Cost of sales (excluding depreciation and amortization) 
and Selling, general and administrative expense. All prior periods are now presented to conform to this presentation. 
This change in presentation resulted in a decrease in Cost of sales (excluding depreciation and amortization) of 
approximately $7.6 million, $20.5 million, $12.0 million and $0.0 million for the years ended December 31, 2018, 
2017, 2016 and 2015, respectively, and a decrease to Selling, general and administrative expense of approximately 
$43.0 million, $64.4 million, $120.0 million and $47.0 million for the years ended December 31, 2018, 2017, 2016 
and 2015, respectively. See Note 2.x. to Notes to Consolidated Financial Statements included in this Annual Report for 
additional information on this change in presentation.     

(6)  Beginning in 2019, we present gains on sale of real estate as a component of operating income in the line item (Gain) 
loss on disposal/write-down of property, plant and equipment, net in our Consolidated Statements of Operations. Such 
amounts are presented gross of tax with any tax impact presented within Provision (benefit) for income taxes. All prior 
periods are now presented to conform to this presentation. Previously, we classified gains on sale of real estate, net of 
tax, as a separate line on our Consolidated Statements of Operations and excluded such amounts from our reported 
operating income. We presented such amounts net of tax as these gains were presented below the Provision (benefit) 
for income taxes in our Consolidated Statements of Operations. This change in presentation resulted in an increase in 
(Gain) loss on disposal/write-down of property, plant and equipment, net of approximately $63.8 million, $1.6 million, 
$2.3 million and $1.1 million for the years ended December 31, 2018, 2017, 2016 and 2015, respectively, and an 
increase in Provision (benefit) for income taxes of approximately $8.5 million, $0.0 million, $0.1 million and $0.2 
million for the years ended December 31, 2018, 2017, 2016 and 2015, respectively. See Note 2.x. to Notes to 
Consolidated Financial Statements included in this Annual Report for additional information on this change in 
presentation.     

(7)  The selected financial data above for 2016 includes the results of Recall from May 2, 2016.

(8)  For definitions of Adjusted EBITDA and Adjusted EBITDA Margin, a reconciliation of Adjusted EBITDA to Income 
(loss) from continuing operations and a discussion of why we believe these non-GAAP measures provide relevant and 
useful information to our current and potential investors, see "Item 7. Management's Discussion and Analysis of 
Financial Condition and Results of Operations—Non-GAAP Measures" included in this Annual Report.

(9)  Includes restricted cash of $4.9 million, $15.1 million and $22.2 million as of December 31, 2019, 2018 and 2017, 

respectively.

29

Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations.

The following discussion should be read in conjunction with "Item 6. Selected Financial Data" and the Consolidated 

Financial Statements and Notes thereto and the other financial and operating information included elsewhere in this Annual 
Report.

This discussion contains "forward-looking statements" as that term is defined in the Private Securities Litigation Reform 

Act of 1995 and in other securities laws. See "Cautionary Note Regarding Forward-Looking Statements" on page iii of this 
Annual Report and "Item 1A. Risk Factors" beginning on page 7 of this Annual Report.

Overview

Project Summit

In October 2019, we announced Project Summit. Project Summit focuses on simplifying our global structure by 
combining our core records and information management operations under one global leader and rebalancing our resources, 
streamlining managerial structures and leveraging our global and regional customer facing resources. We are also implementing 
systems and process changes designed to make our organization more agile and dynamic, streamline our organization and 
reallocate our resources to better align with our strategic goals as part of Project Summit. As a result of the program, we expect 
to reduce the number of positions at vice president and above by approximately 45%. The total program is expected to have 
reduced our total managerial and administrative workforce by approximately 700 positions by the end of 2021.

The activities associated with Project Summit began in the fourth quarter of 2019 and are expected to be substantially 

complete by the end of 2021. We expect the total program benefits associated with Project Summit to be fully realized by the 
end of 2022. We estimate that Project Summit will improve Adjusted EBITDA (as defined below) by approximately $200.0 
million by the end of 2022. We expect Project Summit to improve Adjusted EBITDA by approximately $80.0 million in 2020, 
of which we expect to realize approximately $50.0 million of Adjusted EBITDA improvement as a result of the actions initiated 
during the fourth quarter of 2019. We will continue to evaluate our overall operating model, as well as various opportunities 
and initiatives, including those associated with real estate consolidation, system implementation and process changes, which 
could result in the identification and implementation of additional actions associated with Project Summit and incremental 
costs and benefits.

We estimate that the implementation of Project Summit will result in total costs (including operating expenditures 
("Restructuring Charges") and capital expenditures) of approximately $240.0 million. During the fourth quarter of 2019, we 
incurred approximately $48.6 million of costs related to Project Summit, which were comprised entirely of Restructuring 
Charges primarily related to employee severance costs and professional fees. 

During the fourth quarter of 2019, as a result of the realignment of our global managerial structure and changes to our 

internal financial reporting associated with Project Summit, we reassessed the composition of our reportable operating 
segments and reporting units. As a result of the managerial structure changes associated with Project Summit, we now have the 
following reportable operating segments: (i) Global RIM Business (which consists of the former North American Records and 
Information Management Business (excluding our technology escrow services business, which is now included as a component 
of our Corporate and Other Business segment), North American Data Management Business, Western European Business and 
Other International Business); (ii) Global Data Center Business; and (iii) Corporate and Other Business (which includes our 
Adjacent Businesses and our technology escrow services business). As a result of these changes, previously reported segment 
information has been restated to conform to the current presentation. 

30

IODC Acquisition

On January 10, 2018, we completed the IODC Transaction and at the closing of the IODC Transaction, we paid 

approximately $1,347.0 million. In February 2019, we paid approximately $31.0 million in additional purchase price associated 
with the execution of customer contracts from the closing through the one-year anniversary of the IODC Transaction. See Note 
6 to Notes to Consolidated Financial Statements included in this Annual Report for unaudited pro forma results of operations 
for us and IODC for the years ended December 31, 2018 and 2017, as if the IODC Transaction was completed on January 1, 
2017. 

Divestments

a.  Consumer Storage Transaction

On March 19, 2019, we contributed our customer contracts and certain intellectual property and other assets used by us to 
operate our consumer storage business in the United States and Canada (the "IM Consumer Storage Assets") and approximately 
$20.0 million in cash (gross of certain transaction expenses) (the "Cash Contribution") to the MakeSpace JV (the "Consumer 
Storage Transaction"). Upon the closing of the Consumer Storage Transaction on March 19, 2019, the MakeSpace JV owned (i) 
the IM Consumer Storage Assets, (ii) the Cash Contribution and (iii) the customer contracts, intellectual property and certain 
other assets used by MakeSpace to operate its consumer storage business in the United States. As part of the Consumer Storage 
Transaction, we received an equity interest of approximately 34% in the MakeSpace JV (the "MakeSpace Investment").

As described in Note 13 to Notes to Consolidated Financial Statements included in this Annual Report, the divestment of 
the IM Consumer Storage Assets in the Consumer Storage Transaction does not meet the criteria to be reported as discontinued 
operations in our consolidated financial statements. In connection with the Consumer Storage Transaction and the MakeSpace 
Investment, we also entered into a storage and service agreement with the MakeSpace JV to provide certain storage and related 
services to the MakeSpace JV (the "MakeSpace Agreement"). Revenues and expenses associated with the MakeSpace 
Agreement are presented as a component of our Global RIM Business segment. We recognized approximately $22.5 million of 
revenue for the year ended December 31, 2019 associated with the MakeSpace Agreement.

As a result of the Consumer Storage Transaction, we recorded a gain on sale of approximately $4.2 million to Other 
expense (income), net, in the first quarter of 2019, representing the excess of the fair value of the consideration received over 
the sum of (i) carrying value of our consumer storage operations and (ii) the Cash Contribution.

b.  IMFS Divestment

On September 28, 2018, Iron Mountain Fulfillment Services, Inc. ("IMFS"), a consolidated subsidiary of IMI that 

operated our fulfillment services business in the United States, sold substantially all of its assets for total consideration of 
approximately $3.0 million (the "IMFS Divestment"). We have concluded that the IMFS Divestment does not meet the criteria 
to be reported as discontinued operations in our consolidated financial statements, as our decision to divest this business does 
not represent a strategic shift that will have a major effect on our operations and financial results. Accordingly, the revenues and 
expenses associated with this business are presented as a component of Income (loss) from continuing operations in our 
Consolidated Statements of Operations for the years ended December 31, 2018 and 2017 and the cash flows associated with 
this business are presented as a component of cash flows from continuing operations in our Consolidated Statements of Cash 
Flows for the years ended December 31, 2018 and 2017 through the sale date. The fair value of the consideration received as a 
result of the IMFS Divestment approximated the carrying value of IMFS and, therefore, during the third quarter of 2018, we 
recorded an insignificant loss in connection with the IMFS Divestment to Other (income) expense, net. Our IMFS business 
represented approximately $20.2 million and $22.3 million of total revenues for the years ended December 2018 and 2017, 
respectively. Our IMFS business represented approximately $1.6 million and $2.1 million of total Income (loss) from 
continuing operations for the years ended December 31, 2018 and 2017, respectively. Revenues for the year ended December 
31, 2018 reflect the impact of the adoption of ASU 2014-09 whereas revenues for the year ended December 31, 2017 do not.

31

c.  Russia and Ukraine Divestment

See Note 13 to Notes to Consolidated Financial Statements included in this Annual Report for details regarding the 
divestment of our records and information management operations in Russia and Ukraine to OSG Records Management 
(Europe) Limited (“OSG”).  

In connection with the divestment, we became a holder of 25% of the equity interest in OSG. On January 9, 2020, we 
acquired the remaining 75% equity interest in OSG. See Note 15 to Notes to Consolidated Financial Statements included in this 
Annual Report for additional information on the acquisition of OSG.

Significant Acquisition Costs

Our significant acquisition costs represent operating expenditures associated with (1) our acquisition of Recall that we 

completed on May 2, 2016 (the "Recall Transaction"), including: (i) advisory and professional fees to complete the Recall 
Transaction; (ii) costs associated with the Divestments (as defined in Note 13 to Notes to Consolidated Financial Statements 
included in this Annual Report) required in connection with receipt of regulatory approvals (including transitional services); 
and (iii) costs to integrate Recall with our existing operations, including moving, severance, facility upgrade, REIT integration 
and system upgrade costs, as well as certain costs associated with our shared service center initiative for our finance, human 
resources and information technology functions; and (2) the advisory and professional fees to complete the IODC Transaction 
(collectively, "Significant Acquisition Costs").

Total acquisition and integration expenditures associated with the Recall Transaction and the IODC Transaction were 

approximately $403.8 million, the substantial majority of which was incurred prior to the end of 2018. From January 1, 2015 
through December 31, 2019, we incurred cumulative operating and capital expenditures associated with the Recall Transaction 
and the IODC Transaction of $327.8 million of Significant Acquisition Costs and $76.0 million of capital expenditures.  

Immaterial Restatement

In June 2019, we received a notification of assessment from tax and customs authorities in the Netherlands related to a 

VAT liability of approximately 16.8 million Euros primarily related to the years ending December 31, 2018 and 2017. We have 
established a reserve for this matter based upon our estimate of the amount of loss that is both probable and estimable, 
including interest and penalties, and have reflected this reserve through an immaterial restatement of our consolidated financial 
statements. As a result, certain line items in our Consolidated Statements of Operations for the years ended December 31, 2018 
and 2017 have been restated to reflect the immaterial restatement. See Note 2.y. to Notes to Consolidated Financial Statements 
included in this Annual Report for additional information regarding the effect of the immaterial restatement on certain line 
items in our Consolidated Statements of Operations for the years ended December 31, 2018 and 2017. 

Adoption of ASU 2014-09, Revenue from Contracts with Customers

In May 2014, the Financial Accounting Standards Board ("FASB") issued ASU 2014-09. We adopted ASU 2014-09 as of 

January 1, 2018 using the modified retrospective method for all of our customer contracts, whereby the cumulative effect of 
applying ASU 2014-09 is recognized at the date of initial application. See Note 2.l. to Notes to Consolidated Financial 
Statements included in this Annual Report for information on the impact to opening balance of (Distributions in excess of 
earnings) Earnings in excess of distributions on our Consolidated Balance Sheets.

As a result of the adoption of ASU 2014-09, Adjusted EBITDA for the year ended December 31, 2018 increased by 
approximately $25.3 million, compared to the prior year period. The adoption of ASU 2014-09 did not have a material impact 
on Adjusted EPS, FFO (Nareit) or FFO (Normalized) for the year ended December 31, 2018 compared to the prior year period. 
The revenues for the year ended December 31, 2018 reflect a net $14.2 million, reclassification of certain components of 
storage rental revenues to service revenues associated with the adoption of ASU 2014-09.

32

Changes Impacting Comparability with Prior Year

In 2019, we made the following changes which impacted the results of fiscal years 2018 and 2017 and the accompanying 
management discussion and analysis that was presented in previous filings: (i) as a result of the changes associated with Project 
Summit, in the fourth quarter of 2019, we created a newly formed Global RIM Business reportable operating segment, which is 
comprised of the majority of our former North American Records and Information Management Business, North American 
Data Management Business, Western European Business and Other International Business reportable operating segments; (ii) 
in the first quarter of 2019, we began to present gains on sale of real estate as a component of operating income in the line item 
(Gain) loss on disposal/write-down of property, plant and equipment, gross of tax (with any tax impact presented within 
Provision (benefit) for income taxes); and (iii) in the fourth quarter of 2019, we began to present Significant Acquisition Costs 
as its own line item within Operating Expenses in our Consolidated Statements of Operations, rather than as components of 
Selling, general and administrative expenses and Cost of sales. As a result of these changes, we have included management 
discussion and analysis of 2018 compared to 2017 for these three items under the "Segment Analysis", "Gain on Disposal/
Write-Down of Property, Plant and Equipment, Net" and "Significant Acquisition Costs" sections in this Item 7. All other 
management discussion and analysis related to 2018 and 2017 has been excluded, as there have been no material changes to 
what was included in previous filings. See "Item 7. Management's Discussion and Analysis of Financial Condition and Results 
of Operations" in our Annual Report on Form 10-K for the year ended December 31, 2018 for a comparison of 2018 to 2017. 

General

Our revenues consist of storage rental revenues as well as service revenues and are reflected net of sales and value-added 

taxes. Storage rental revenues, which are considered a key driver of financial performance for the storage and information 
management services industry, consist primarily of recurring periodic rental charges related to the storage of materials or data 
(generally on a per unit basis) that are typically retained by customers for many years, technology escrow services that protect 
and manage source code and revenues associated with our data center operations. Service revenues include charges for related 
service activities, the most significant of which include: (1) the handling of records, including the addition of new records, 
temporary removal of records from storage, refiling of removed records and courier operations, consisting primarily of the 
pickup and delivery of records upon customer request; (2) destruction services, consisting primarily of secure shredding of 
sensitive documents and the subsequent sale of shredded paper for recycling, the price of which can fluctuate from period to 
period, and customer termination and permanent removal fees; (3) other services, including the scanning, imaging and 
document conversion services of active and inactive records and project revenues; and (4) consulting services. Our service 
revenue growth has been negatively impacted by declining activity rates as stored records are becoming less active. While 
customers continue to store their records and tapes with us, they are less likely than they have been in the past to retrieve 
records for research and other purposes, thereby reducing service activity levels.

Cost of sales (excluding depreciation and amortization) consists primarily of wages and benefits for field personnel, 
facility occupancy costs (including rent and utilities), transportation expenses (including vehicle leases and fuel), other product 
cost of sales and other equipment costs and supplies. Of these, wages and benefits and facility occupancy costs are the most 
significant. Selling, general and administrative expenses consist primarily of wages and benefits for management, 
administrative, IT, sales, account management and marketing personnel, as well as expenses related to communications and 
data processing, travel, professional fees, bad debts, training, office equipment and supplies. 

Trends in facility occupancy costs are impacted by the total number of facilities we occupy, the mix of properties we own 
versus properties we occupy under leases, fluctuations in per square foot occupancy costs, and the levels of utilization of these 
properties. Trends in total wages and benefits in dollars and as a percentage of total consolidated revenue are influenced by 
changes in headcount and compensation levels, achievement of incentive compensation targets, workforce productivity and 
variability in costs associated with medical insurance and workers' compensation.

The expansion of our international businesses has impacted the major cost of sales components and selling, general and 
administrative expenses. Our international operations are more labor intensive relative to revenue than our operations in North 
America and, therefore, labor costs are a higher percentage of international operational revenue. In addition, the overhead 
structure of our expanding international operations has generally not achieved the same level of overhead leverage as our North 
American operations, which may result in an increase in selling, general and administrative expenses as a percentage of 
consolidated revenue as our international operations become a larger percentage of our consolidated results.

Our depreciation and amortization charges result primarily from depreciation related to storage systems, which include 
racking structures, buildings, building and leasehold improvements and computer systems hardware and software. Amortization 
relates primarily to customer relationship intangible assets, contract fulfillment costs and data center lease-based intangible 
assets. Both depreciation and amortization are impacted by the timing of acquisitions. 

33

Our consolidated revenues and expenses are subject to the net effect of foreign currency translation related to our 

operations outside the United States. It is difficult to predict the future fluctuations of foreign currency exchange rates and how 
those fluctuations will impact our Consolidated Statements of Operations. As a result of the relative size of our international 
operations, these fluctuations may be material on individual balances. Our revenues and expenses from our international 
operations are generally denominated in the local currency of the country in which they are derived or incurred. Therefore, the 
impact of currency fluctuations on our operating income and operating margin is partially mitigated. In order to provide a 
framework for assessing how our underlying businesses performed excluding the effect of foreign currency fluctuations, we 
compare the percentage change in the results from one period to another period in this report using constant currency 
presentation. The constant currency growth rates are calculated by translating the 2018 results at the 2019 average exchange 
rates and the 2017 results at the 2018 average exchange rates. Constant currency growth rates are a non-GAAP measure.

The following table is a comparison of underlying average exchange rates of the foreign currencies that had the most 

significant impact on our United States dollar-reported revenues and expenses:

Percentage of 
United States 
Dollar-Reported Revenue 
for the Year Ended 
December 31,

Average Exchange
Rates for the
Year Ended
December 31,

2019

2018

2019

2018

Percentage
Strengthening /
(Weakening) of
Foreign Currency

3.4%

2.6%

6.4%

5.7%

7.4%

3.7% $

2.9% $

6.6% $

5.9% $

7.3% $

0.695

0.254

1.277

0.754

1.120

$

$

$

$

$

0.748

0.276

1.335

0.772

1.181

(7.1)%

(8.0)%

(4.3)%

(2.3)%

(5.2)%

Percentage of
United States
Dollar-Reported Revenue
for the Year Ended
December 31,

Average Exchange
Rates for the
Year Ended
December 31,

2018

2017

2018

2017

Percentage
Strengthening /
(Weakening) of
Foreign Currency

3.7%

2.9%

6.6%

5.9%

7.3%

4.1% $

3.6% $

6.4% $

6.3% $

6.7% $

0.748

0.276

1.335

0.772

1.181

$

$

$

$

$

0.767

0.313

1.288

0.771

1.130

(2.5)%

(11.8)%

3.6 %

0.1 %

4.5 %

Australian dollar

Brazilian real

British pound sterling

Canadian dollar

Euro

Australian dollar

Brazilian real

British pound sterling

Canadian dollar

Euro

The percentage of United States dollar-reported revenues for all other foreign currencies was 12.7%, 12.6% and 12.8% 

for the years ended December 31, 2019, 2018 and 2017, respectively.

34

 
 
 
 
Non-GAAP Measures

Adjusted EBITDA

Adjusted EBITDA is defined as income (loss) from continuing operations before interest expense, net, provision (benefit) 

for income taxes, depreciation and amortization, and also excludes certain items that we believe are not indicative of our core 
operating results, specifically: (1) (gain) loss on disposal/write-down of property, plant and equipment, net (including real 
estate); (2) intangible impairments; (3) other expense (income), net (which includes foreign currency transaction (gains) losses, 
net); (4) Significant Acquisition Costs; and (5) Restructuring Charges. Adjusted EBITDA Margin is calculated by dividing 
Adjusted EBITDA by total revenues. We use multiples of current or projected Adjusted EBITDA in conjunction with our 
discounted cash flow models to determine our estimated overall enterprise valuation and to evaluate acquisition targets. We 
believe Adjusted EBITDA and Adjusted EBITDA Margin provide our current and potential investors with relevant and useful 
information regarding our ability to generate cash flows to support business investment. These measures are an integral part of 
the internal reporting system we use to assess and evaluate the operating performance of our business.

Adjusted EBITDA excludes both interest expense, net and the provision (benefit) for income taxes. These expenses are 
associated with our capitalization and tax structures, which we do not consider when evaluating the operating profitability of 
our core operations. Finally, Adjusted EBITDA does not include depreciation and amortization expenses, in order to eliminate 
the impact of capital investments, which we evaluate by comparing capital expenditures to incremental revenue generated and 
as a percentage of total revenues. Adjusted EBITDA and Adjusted EBITDA Margin should be considered in addition to, but not 
as a substitute for, other measures of financial performance reported in accordance with accounting principles generally 
accepted in the United States of America ("GAAP"), such as operating income, income (loss) from continuing operations, net 
income (loss) or cash flows from operating activities from continuing operations (as determined in accordance with GAAP).

Reconciliation of Income (Loss) from Continuing Operations to Adjusted EBITDA (in thousands):

Income (Loss) from Continuing Operations

Add/(Deduct):

Provision (Benefit) for Income Taxes

Other Expense (Income), Net

Interest Expense, Net

(Gain) Loss on disposal/write-down of property,
plant and equipment, net

Depreciation and amortization

Significant Acquisition Costs

Restructuring Charges

Intangible impairments

Adjusted EBITDA

Year Ended December 31,

2019
268,211

$

2018
367,558

$

2017
178,015

$

2016
103,880

$

2015
125,203

$

59,931

33,898

419,298

(63,824)
658,201

13,293

48,597

—

42,753
(11,692)
409,648

(73,622)
639,514

50,665

—

—

22,962

79,429

45,074

44,300

37,922

98,590

353,645

310,662

263,871

(766)
522,376

84,901

—

3,011

(898)
452,326

131,944

—

—

1,941

345,464

47,014

—

—

$ 1,437,605

$ 1,424,824

$ 1,243,573

$ 1,087,288

$

920,005

35

 
 
 
Adjusted EPS

Adjusted EPS is defined as reported earnings per share fully diluted from continuing operations excluding: (1) (gain) loss 

on disposal/write-down of property, plant and equipment, net (including real estate); (2) intangible impairments; (3) other 
expense (income), net (which includes foreign currency transaction (gains) losses, net); (4) Significant Acquisition Costs; (5) 
Restructuring Charges; and (6) the tax impact of reconciling items and discrete tax items. Adjusted EPS includes income (loss) 
attributable to noncontrolling interests. We do not believe these excluded items to be indicative of our ongoing operating 
results, and they are not considered when we are forecasting our future results. We believe Adjusted EPS is of value to our 
current and potential investors when comparing our results from past, present and future periods.

Reconciliation of Reported EPS—Fully Diluted from Continuing Operations to Adjusted EPS—Fully Diluted from Continuing 
Operations: 

Year Ended December 31,

2019

2018

2017

2016

2015

Reported EPS—Fully Diluted from Continuing Operations

$

0.93

$

1.28

$

0.66

$

0.41

$

0.59

Add/(Deduct):

Income (Loss) Attributable to Noncontrolling Interests

Other Expense (Income), Net

(Gain) Loss on disposal/write-down of property, plant and
equipment, net

Significant Acquisition Costs

Restructuring Charges

Intangible impairments
Tax Impact of Reconciling Items and Discrete Tax Items(1)

Adjusted EPS—Fully Diluted from Continuing Operations(2) $

—

0.12

(0.22)
0.05

0.17

—
(0.02)
1.02

$

—
(0.04)

(0.25)
0.18

—

—
(0.09)
1.07

$

0.01

0.30

(0.01)
0.32

—

0.01
(0.19)
1.10

0.01

0.18

—

0.53

—

—

0.46

0.01

0.22

—

—
(0.06)
1.07

$

—
(0.07)
1.21

$

_______________________________________________________________________________

(1)  The difference between our effective tax rate and our structural tax rate (or adjusted effective tax rate) for the years 
ended December 31, 2019, 2018, 2017, 2016 and 2015 is primarily due to (i) the reconciling items above, which 
impact our reported income (loss) from continuing operations before provision (benefit) for income taxes but have an 
insignificant impact on our reported provision (benefit) for income taxes and (ii) other discrete tax items. Our 
structural tax rate for purposes of the calculation of Adjusted EPS for the years ended December 31, 2019, 2018, 2017, 
2016 and 2015 was 18.2%, 18.2%, 19.7%, 18.5% and 16.8%, respectively.

(2)  Columns may not foot due to rounding.

36

 
 
 
FFO (Nareit) and FFO (Normalized)  

Funds from operations (“FFO”) is defined by the National Association of Real Estate Investment Trusts ("Nareit") and us 
as net income (loss) excluding depreciation on real estate assets, gains on sale of real estate, net of tax and amortization of data 
center leased-based intangibles ("FFO (Nareit)"). FFO (Nareit) does not give effect to real estate depreciation because these 
amounts are computed, under GAAP, to allocate the cost of a property over its useful life. Because values for well-maintained 
real estate assets have historically increased or decreased based upon prevailing market conditions, we believe that FFO 
(Nareit) provides investors with a clearer view of our operating performance. Our most directly comparable GAAP measure to 
FFO (Nareit) is net income (loss). Although Nareit has published a definition of FFO, modifications to FFO (Nareit) are 
common among REITs as companies seek to provide financial measures that most meaningfully reflect their particular 
business. Our definition of FFO (Normalized) excludes certain items included in FFO (Nareit) that we believe are not 
indicative of our core operating results, specifically: (1) (gain) loss on disposal/write-down of property, plant and equipment 
(excluding real estate), net; (2) intangible impairments; (3) other expense (income), net (which includes foreign currency 
transaction (gains) losses, net); (4) real estate financing lease depreciation; (5) Significant Acquisition Costs; (6) Restructuring 
Charges; (7) the tax impact of reconciling items and discrete tax items; (8) (income) loss from discontinued operations, net of 
tax; and (9) loss (gain) on sale of discontinued operations, net of tax.

Reconciliation of Net Income (Loss) to FFO (Nareit) and FFO (Normalized) (in thousands):  

Net Income (Loss)

Add/(Deduct):

Real Estate Depreciation(1)

Gain on Sale of Real Estate, Net of Tax(2)
Data Center Lease-Based Intangible Assets
Amortization(3)

FFO (Nareit)

Add/(Deduct):

Loss (Gain) on disposal/write-down of property,
plant and equipment (excluding real estate), net

Other Expense (Income), Net(4)

Real Estate Financing Lease Depreciation

Significant Acquisition Costs

Restructuring Charges

Intangible impairments

Tax Impact of Reconciling Items and Discrete
Tax Items(5)
(Income) Loss from Discontinued Operations,
Net of Tax(6)

FFO (Normalized)

Year Ended December 31,

2019
$ 268,315

2018
$ 355,131

2017
$ 171,724

2016
$ 107,233

2015
$ 125,203

303,415
(99,194)

284,804
(55,328)

247,792
(1,565)

218,644
(2,180)

171,640
(850)

46,696

519,232

43,061

627,668

643

—

—

418,594

323,697

295,993

40,763

33,898

13,364

13,293

48,597

—

(9,818)
(11,692)
13,650

50,665

—

—

799

79,429

11,495

84,901

—

3,011

1,412

44,300

7,614

131,944

—

—

3,000

98,590

7,160

47,014

—

—

(10,208)

(34,131)

(49,865)

(15,019)

(14,480)

(104)
$ 658,835

12,427

6,291

$ 648,769

$ 554,655

(3,353)
$ 490,595

—

$ 437,277

_______________________________________________________________________________

(1)  Includes depreciation expense related to owned real estate assets (land improvements, buildings, building 

improvements, leasehold improvements and racking), excluding depreciation related to real estate financing leases.

(2)  Tax expense associated with the gain on sale of real estate for the years ended December 31, 2019, 2018, 2017, 2016 

and 2015 was $5.4 million, $8.5 million, $0.0 million, $0.1 million and $0.2 million, respectively.

(3)  Includes amortization expense for Data Center In-Place Lease Intangible Assets and Data Center Tenant Relationship 
Intangible Assets as defined in Note 2.i. to Notes to Consolidated Financial Statements included in this Annual Report.

(4)  Includes foreign currency transaction losses (gains), net of $24.9 million, $(15.6) million, $43.2 million, $20.4 

million, and $70.9 million for the years ended December 31, 2019, 2018, 2017, 2016 and 2015, respectively. See Note 
2.u. to Notes to Consolidated Financial Statements included in this Annual Report for additional information regarding 
the components of Other expense (income), net.

37

(5)  Represents the tax impact of (i) the reconciling items above, which impacts our reported income (loss) from 

continuing operations before provision (benefit) for income taxes but has an insignificant impact on our reported 
provision (benefit) for income taxes and (ii) other discrete tax items. Discrete tax items resulted in a (benefit) 
provision for income taxes of $(1.6) million, $(27.8) million, $(38.3) million, $(2.4) million, and $(14.6) million for 
the years ended December 31, 2019, 2018, 2017, 2016 and 2015, respectively.

(6)  Net of tax provision (benefit) of $0.0 million, $(0.1) million, $(1.8) million, $0.8 million, and $0.0 million for the 

years ended December 31, 2019, 2018, 2017, 2016 and 2015, respectively.

Critical Accounting Policies

Our discussion and analysis of our financial condition and results of operations are based upon our Consolidated 

Financial Statements, which have been prepared in accordance with GAAP. The preparation of these financial statements 
requires us to make estimates, judgments and assumptions that affect the reported amounts of assets, liabilities, revenues and 
expenses, and related disclosure of contingent assets and liabilities at the date of the financial statements and for the period then 
ended. On an ongoing basis, we evaluate the estimates used. We base our estimates on historical experience, actuarial estimates, 
current conditions and various other assumptions that we believe to be reasonable under the circumstances. These estimates 
form the basis for making judgments about the carrying values of assets and liabilities and are not readily apparent from other 
sources. Actual results may differ from these estimates. Our critical accounting policies include the following, which are listed 
in no particular order:

Revenue Recognition

Storage rental and service revenues are recognized in the month the respective storage rental or service is provided, and 

customers are generally billed on a monthly basis on contractually agreed-upon terms. Amounts related to future storage rental 
or prepaid service contracts for customers where storage rental fees or services are billed in advance are accounted for as 
deferred revenue and recognized ratably over the period the applicable storage rental or service is provided or performed. 
Revenues from the sales of products, which are included as a component of service revenues, are recognized when products are 
shipped and title has passed to the customer. Revenues from the sales of products, which represented less than 2% of 
consolidated revenues for the year ended December 31, 2019, have historically not been significant. The performance 
obligation is a series of distinct services (as determined for purposes of ASU 2014-09, a “series”) that have the same pattern of 
transfer to the customer that is satisfied over time. For those contracts that qualify as a series, we have a right to consideration 
from the customer in an amount that corresponds directly with the value of the underlying performance obligation transferred 
to the customer to date. This concept is known as "right to invoice" and we are applying the "right to invoice" practical 
expedient to all revenues, with the exception of storage revenues in our Global Data Center Business. 

For all of our businesses, with the exception of the storage component of our Global Data Center Business, each 
purchasing decision is fully in the control of the customer and, therefore, consideration beyond the current reporting period is 
variable and allocated to the specific period, which is consistent with the practical expedient described above. Our Global Data 
Center Business features storage rental provided to the customer at contractually specified rates over a fixed contractual period. 
The storage rental revenue related to the storage component of our Global Data Center Business is recognized on a straight-line 
basis over the contract term. The revenue related to the service component of our Global Data Center Business is recognized in 
the period the data center access or related services are provided.

The costs associated with the initial movement of customer records into physical storage and certain commissions are 

considered costs to obtain or fulfill customer contracts (“Contract Fulfillment Costs”). See Note 2.l. to Notes to Consolidated 
Financial Statements included in this Annual Report for information on each of the Contract Fulfillment Costs recognized 
under ASU 2014-09.

Accounting for Acquisitions

Part of our growth strategy has been to acquire businesses. The purchase price of each acquisition has been determined 

after due diligence of the target business, market research, strategic planning and the forecasting of expected future results and 
synergies. Estimated future results and expected synergies are subject to revisions as we integrate each acquisition and attempt 
to leverage resources. 

38

During the third quarter of 2017, we adopted ASU No. 2017-01, Business Combinations (Topic 805): Clarifying the 
Definition of a Business ("ASU 2017-01"). ASU 2017-01 provides guidance for evaluating whether transactions should be 
accounted for as acquisitions of assets or businesses. The guidance provides a screen to determine when an integrated set of 
assets and activities does not qualify to be a business. The screen requires that when substantially all of the fair value of the 
gross assets acquired is concentrated in an identifiable asset or a group of similar identifiable assets, the acquisition should not 
be accounted for as the acquisition of a business, but rather the acquisition of an asset. If an acquisition is determined to be a 
business, goodwill is recognized as part of purchase accounting, whereas with the acquisition of an asset there is no goodwill 
recognized.

Each acquisition has been accounted for using the acquisition method of accounting as defined under the applicable 
accounting standards at the date of each acquisition. Accounting for acquisitions of a business has resulted in the capitalization 
of the cost in excess of the estimated fair value of the net assets acquired in each of these acquisitions as goodwill. We estimate 
the fair values of the assets acquired in each acquisition as of the date of acquisition and these estimates are subject to 
adjustment based on the final assessments of the fair value of intangible assets (primarily customer relationship and data center 
lease-based intangible assets), property, plant and equipment (primarily building, building improvements, leasehold 
improvements, data center infrastructure and racking structures), operating leases, contingencies and income taxes (primarily 
deferred income taxes). We complete these assessments within one year of the date of acquisition, as we acquire additional 
information impacting our estimates as of the acquisition date. See Note 6 to Notes to Consolidated Financial Statements 
included in this Annual Report for a description of recent acquisitions. 

Determining the fair values of the net assets acquired requires management's judgment and often involves the use of 

assumptions with respect to future cash inflows and outflows, discount rates and market data, among other items. As it relates 
to our data center acquisitions, the fair values of the net assets acquired requires management's judgment and often involves the 
use of assumptions with respect to (i) certain economic costs (as described more fully in Note 2.i. to Notes to Consolidated 
Financial Statements included in this Annual Report) avoided by acquiring a data center operation with active tenants that 
would have otherwise been incurred if the data center operation was purchased vacant, (ii) market rental rates and (iii) 
expectations of lease renewals and extensions. Due to the inherent uncertainty of future events, actual values of net assets 
acquired could be different from our estimated fair values and could have a material impact on our financial statements.

Of the net assets acquired in our acquisitions, the fair value of owned buildings, including building improvements, 

customer relationship and data center lease-based intangible assets, racking structures and operating leases are generally the 
most common and most significant. For significant acquisitions or acquisitions involving new markets or new products, we 
generally use third parties to assist us in estimating the fair value of owned buildings, including building improvements, 
customer relationship and lease-based intangible assets and market rental rates for acquired operating leases. For acquisitions 
that are not significant or do not involve new markets or new products, we generally use third parties to assist us in estimating 
the fair value of acquired owned buildings, including building improvements, and market rental rates for acquired operating 
leases. When not using third party appraisals of the fair value of acquired net assets, the fair value of acquired customer 
relationship intangible assets, above and below market in-place operating leases, and racking structures is determined 
internally. The fair value of acquired racking structures is determined internally by taking current estimated replacement cost at 
the date of acquisition for the quantity of racking structures acquired, discounted to take into account the quality (e.g. age, 
material and type) of the racking structures. We use discounted cash flow models to determine the fair value of customer 
relationship assets, which requires a significant amount of judgment by management, including estimating expected lives of the 
relationships, expected future cash flows and discount rates. We determine the fair value of tangible data center assets using an 
estimated replacement cost at the date of acquisition, then discounting for age, economic and functional obsolescence.

Our estimates of fair value are based upon assumptions believed to be reasonable at that time but which are inherently 
uncertain and unpredictable. Assumptions may be incomplete or inaccurate, and unanticipated events and circumstances may 
occur, which may affect the accuracy of such assumptions. Total property, plant and equipment acquired in our 2019 
acquisitions was approximately $5.4 million.

39

Impairment of Tangible and Intangible Assets

Assets subject to depreciation or amortization: We review long-lived assets and all finite-lived intangible assets for 
impairment whenever events or changes in circumstances indicate the carrying amount of such assets may not be recoverable. 
Examples of events or circumstances that may be indicative of impairment include, but are not limited to:

•  A significant decrease in the market price of an asset;
•  A significant change in the extent or manner in which a long-lived asset is being used or in its physical condition;
•  A significant adverse change in legal factors or in the business climate that could affect the value of the asset;
•  An accumulation of costs significantly greater than the amount originally expected for the acquisition or construction 

of an asset;  

•  A current-period operating or cash flow loss combined with a history of operating or cash flow losses or a projection 

or forecast that demonstrates continuing losses associated with the use of a long-lived asset; and

•  A current expectation that, more likely than not, an asset will be sold or otherwise disposed of significantly before the 

end of its previously estimated useful life.

If events indicate the carrying value of such assets may not be recoverable, recoverability of these assets is determined by 

comparing the sum of the forecasted undiscounted net cash flows of the operation to which the assets relate to their carrying 
amount. The operations are generally distinguished by the business segment and geographic region in which they operate. If it 
is determined that we are unable to recover the carrying amount of the assets, the long-lived assets are written down, on a pro 
rata basis, to fair value. Fair value is determined based on discounted cash flows or appraised values, depending upon the 
nature of the assets.

Goodwill and other indefinite-lived intangible assets not subject to amortization: Goodwill and intangible assets with 

indefinite lives are not amortized but are reviewed annually for impairment, or more frequently if impairment indicators arise. 
Other than goodwill, we currently have no intangible assets that have indefinite lives and which are not amortized.

We have selected October 1 as our annual goodwill impairment review date. We have performed our annual goodwill 

impairment review as of October 1, 2019, 2018 and 2017. We concluded that as of October 1, 2019 and October 1, 2018, 
goodwill was not impaired. As of October 1, 2017, we determined that the fair value of the Consumer Storage reporting unit 
was less than its carrying value and, therefore, we recorded a $3.0 million impairment charge, which represented a full write-off 
of all goodwill associated with this reporting unit. We concluded that the goodwill associated with each of our other reporting 
units was not impaired as of October 1, 2017.

Our reporting units at which level we performed our goodwill impairment analysis as of October 1, 2019 were as follows: 

(1) North American Records and Information Management; (2) North American Data Management; (3) Fine Arts; (4) 
Entertainment Services; (5) Western Europe; (6) Northern/Eastern Europe and Middle East and India ("NEE and MEI"); (7) 
Latin America; (8) Australia, New Zealand and South Africa ("ANZ SA"); (9) Asia; and (10) Global Data Center. See Note 2.h. 
to Notes to Consolidated Financial Statements included in this Annual Report for a description of our reporting units.

40

 
Based on our goodwill impairment analysis as of October 1, 2019, our reporting units that had estimated fair values that 
exceeded their carrying values by greater than 20% represent approximately $4,023.1 million, or 89.7%, of our consolidated 
goodwill balance at December 31, 2019. Our Global Data Center and Fine Arts reporting units had estimated fair values that 
exceeded their carrying values by less than 20%. These reporting units represent approximately $462.1 million, or 10.3%, of 
our consolidated goodwill balance at December 31, 2019. The following is a summary of the Global Data Center and Fine Arts 
reporting units, including goodwill balances (in thousands), percentage by which the fair value of these reporting units 
exceeded its carrying value, and certain key assumptions used by us in determining the fair value of the reporting unit as of 
October 1, 2019:

Percentage by
which the fair
value of the
reporting unit
exceeded the
reporting unit
carrying value as
of October 1, 2019
5.0%

9.5%

Key assumptions in the fair value of reporting unit
measurement as of October 1, 2019

Average
annual
contribution
margin used
in discounted
cash flow

45.5%

15.3%

Average
annual capital
expenditures
as percentage
of revenue(1)
25.4%

6.2%

Discount
rate

8.0%

12.0%

Terminal
growth
rate(2)

3.0%

2.0%

Goodwill
balance at
October 1,
2019
421,032

$

37,479

Reporting Unit
Global Data Center

Fine Arts

_______________________________________________________________________________

(1)  For purposes of our goodwill impairment analysis, the term "capital expenditures" includes both growth investment 

and recurring capital expenditures. 

(2)  Terminal growth rates are applied in year 10 of our discounted cash flow analysis.

Reporting unit valuations have generally been determined using a combined approach based on the present value of future 

cash flows (the "Discounted Cash Flow Model") and market multiples (the "Market Approach"). There are inherent 
uncertainties and judgments involved when determining the fair value of the reporting units for purposes of our annual 
goodwill impairment testing. The following includes supplemental information to the table above for those reporting units 
where the estimated fair values exceeded their carrying values by less than 20% as of October 1, 2019. The success of each of 
these businesses and the achievement of certain key assumptions developed by management and used in the Discounted Cash 
Flow Model are contingent upon various factors including, but not limited to, (i) achieving growth from existing customers, (ii) 
sales to new customers, (iii) increased market penetration and (iv) accurately timing the capital investments related to 
expansions.

Our Global Data Center Business footprint spanned nine markets in the United States: Denver, Colorado; Kansas City, 

Missouri; Boston, Massachusetts; Boyers, Pennsylvania; Manassas, Virginia; Edison, New Jersey; Columbus, Ohio; and 
Phoenix and Scottsdale, Arizona and four international markets: Amsterdam, London, and Singapore, with land held for 
development in Frankfurt. We provide mission-critical data centers that are designed and operated to protect and ensure the 
continued operation of IT infrastructure for our customers. Data centers are highly specialized and secure assets that serve as 
centralized repositories of server, storage and network equipment. They are capital intensive and designed to provide the space, 
power, cooling and network connectivity necessary to efficiently operate mission-critical IT equipment. The demand for data 
center infrastructure is being driven by many factors, but most importantly by significant growth in data as well as an increased 
demand for outsourcing. In order to attract and retain customers, as well as sustain growth in our existing and new markets, we 
must have the capability to tailor our facilities and invest capital to meet the customers’ needs. Our estimate of fair value 
reflects the expected growth in each of our data center markets along with the corresponding capital investments required to 
meet demand. The business is primarily comprised of acquisitions completed in 2018 and late 2017; therefore, we would expect 
that the fair value of this reporting unit will closely approximate its carrying value.

Our Fine Arts business operates in a growing, but fragmented, industry marked by increasing international interest and 

changes in purchasing habits by collectors and museums. We believe the increase in contemporary art as a focus for collectors 
will result in increasing storage needs, while the increase in auction "turnover" (the rate at which catalogs, collections and 
individual pieces are made available for auction) has heightened the need for transportation, shipping, and related services. 
Taken together, we believe these factors will result in continued growth of the fine art storage industry. The fine arts storage 
market continues to change and expand, and the assumptions used when determining the fair value of the Fine Arts reporting 
unit reflect this growth potential and the capital needs required to respond to the expansion opportunities. The Fine Arts 
reporting unit is primarily composed of businesses we acquired in 2018 and 2015; therefore, we would expect the fair value of 
this reporting unit to closely approximate its carrying value.

41

Key factors that could reasonably be expected to have a negative impact on the estimated fair value of these reporting 

units and potentially result in impairment charges include, but are not limited to: (i) a deterioration in general economic 
conditions, (ii) significant adverse changes in regulatory factors or in the business climate, and (iii) adverse actions or 
assessment by regulators, all of which could result in adverse changes to the key assumptions used in valuing the reporting 
units. The inability to meet the assumptions used in the Discounted Cash Flow Model and Market Approach for each of the 
reporting units, or future adverse market conditions not currently known, could lead to a fair value that is less than the carrying 
value in any one of our reporting units. 

As described more above, during the fourth quarter of 2019, as a result of the realignment of our global managerial 
structure and changes to our internal financial reporting associated with Project Summit, we reassessed the composition of our 
reportable operating segments (see Note 9 to Notes to Consolidated Financial Statements included in this Annual Report for a 
description of our reportable operating segments) and reporting units. Subsequent to the implementation of the managerial 
structure changes and changes to our internal financial reporting associated with Project Summit, we now have the following 
reportable operating segments: (i) Global RIM Business (which consists of the former North American Records and 
Information Management Business (excluding our technology escrow services business, which is now included as a component 
of our Corporate and Other Business segment), North American Data Management Business, Western European Business and 
Other International Business); (ii) Global Data Center Business; and (iii) Corporate and Other Business (which includes our 
Adjacent Businesses and our technology escrow services business). See Note 9 for disclosure of our reportable operating 
segments. 

As a result of the realignment of our global managerial structure and changes to our internal financial reporting associated 

with Project Summit, we note the following changes to our reporting units: (1) our former North American Records and 
Information Management (excluding our technology escrow services business) and North American Data Management 
reporting units are now being managed as our “North America RIM” reporting unit; (2) our former Western Europe and NEE 
and MEI reporting units (excluding India) and our business in Africa (which was which was previously managed as a 
component of our former ANZ SA reporting unit) is now being managed together as our “Europe RIM” reporting unit; (3) our 
business in India (which was previously managed as a component of our former NEE and MEI reporting unit) is now being 
managed in conjunction with our businesses in Asia as our “Asia RIM” reporting unit; (4) our former ANZ SA reporting unit 
will no longer include South Africa and will be referred to as our “Australia and New Zealand RIM” (or “ANZ RIM”) reporting 
unit; and (5) our technology escrow services business is now being managed separately as our “Technology Escrow Services” 
reporting unit. There were no changes to our Global Data Center, Fine Arts, Entertainment Services and Latin America RIM 
reporting units as a result of the realignment of our global managerial structure and changes to our internal financial reporting 
associated with Project Summit.

 We concluded that the goodwill associated with our newly formed (1) North America RIM, (2) Europe RIM, (3) ANZ 

RIM, (4) Asia RIM and (5) Technology Escrow Services reporting units were not impaired following the changes in reporting 
units described above.

At December 31, 2019, no factors were identified that would alter the conclusions of our October 1, 2019 goodwill 
impairment analysis. In making this assessment, we considered a number of factors including operating results, business plans, 
anticipated future cash flows, transactions and marketplace data. There are inherent uncertainties related to these factors and 
our judgment in applying them to the analysis of goodwill impairment.

Reporting unit valuations have generally been determined using a combined approach based on the Discounted Cash 

Flow Model and Market Approach. The Discounted Cash Flow Model incorporates significant assumptions including future 
revenue growth rates, operating margins, discount rates and capital expenditures. The Market Approach requires us to make 
assumptions related to Adjusted EBITDA multiples. Changes in economic and operating conditions impacting these 
assumptions or changes in multiples could result in goodwill impairments in future periods. In conjunction with our annual 
goodwill impairment reviews, we reconcile the sum of the valuations of all of our reporting units to our market capitalization as 
of such dates. 

42

Although we believe we have sufficient historical and projected information available to us to test for goodwill 
impairment, it is possible that actual results could differ from the estimates used in our impairment tests. Of the key 
assumptions that impact the goodwill impairment test, the expected future cash flows and discount rate are among the most 
sensitive and are considered to be critical assumptions, as changes to these estimates could have an effect on the estimated fair 
value of each of our reporting units. We have assessed the sensitivity of these assumptions on each of our reporting units as of 
October 1, 2019. With respect to the North American Records and Information Management, North American Data 
Management, Entertainment Services, Western Europe, NEE and MEI, Latin America, ANZ SA and Asia reporting units as of 
October 1, 2019, we noted that, based on the estimated fair value of these reporting units determined as of October 1, 2019, (i) 
a hypothetical decrease of 10% in the expected annual future cash flows of these reporting units, with all other assumptions 
unchanged, would have decreased the estimated fair value of these reporting units as of October 1, 2019 by approximately 
9.7% to 10.5% but would not, however, have resulted in the carrying value of any of these reporting units with goodwill 
exceeding their estimated fair value; and (ii) a hypothetical increase of 100 basis points in the discount rate, with all other 
assumptions unchanged, would have decreased the estimated fair value of these reporting units as of October 1, 2019 by a 
range of approximately 4.4% to 8.7% but would not, however, have resulted in the carrying value of any of these reporting 
units with goodwill exceeding their estimated fair value. With respect to the Global Data Center and Fine Arts reporting units, 
we noted that, as of October 1, 2019, the estimated fair value of these reporting units exceeds their carrying value by less than 
20%. Accordingly, any significant negative change in either the expected annual future cash flows of these reporting units or 
the discount rate may result in the carrying value of these reporting units exceeding their estimated fair value.

Income Taxes

As a REIT, we are generally permitted to deduct from our federal taxable income the dividends we pay to our 

stockholders. The income represented by such dividends is not subject to federal taxation at the entity level but is taxed, if at 
all, at the stockholder level. The income of our domestic TRSs, which hold our domestic operations that may not be REIT-
compliant as currently operated and structured, is subject, as applicable, to federal and state corporate income tax. In addition, 
we and our subsidiaries continue to be subject to foreign income taxes in other jurisdictions in which we have business 
operations or a taxable presence, regardless of whether assets are held or operations are conducted through subsidiaries 
disregarded for federal income tax purposes or TRSs. We will also be subject to a separate corporate income tax on any gains 
recognized on the sale or disposition of any asset previously owned by a C corporation during a five-year period after the date 
we first owned the asset as a REIT asset that are attributable to "built-in gains" with respect to that asset on that date. We will 
also be subject to a built-in gains tax on our depreciation recapture recognized into income as a result of accounting method 
changes in connection with our acquisition activities. If we fail to remain qualified for taxation as a REIT, we will be subject to 
federal income tax at regular corporate income tax rates. Even if we remain qualified for taxation as a REIT, we may be subject 
to some federal, state, local and foreign taxes on our income and property in addition to taxes owed with respect to our TRS 
operations. In particular, while state income tax regimes often parallel the federal income tax regime for REITs, many states do 
not completely follow federal rules and some do not follow them at all.

Accounting for income taxes requires the recognition of deferred tax assets and liabilities for the expected future tax 

consequences of temporary differences between the tax and financial reporting bases of assets and liabilities and for loss and 
credit carryforwards. We measure deferred tax assets and liabilities using enacted tax rates expected to be applied to taxable 
income in the years in which those temporary differences and carryforwards are expected to be recovered or settled. The effect 
on deferred tax assets and liabilities as a result of a change in tax rates is recognized in income in the period that the change is 
enacted. Valuation allowances are provided when recovery of deferred tax assets does not meet the more likely than not 
standard as defined in GAAP. Valuation allowances would be reversed as a reduction to the provision for income taxes if 
related deferred tax assets are deemed realizable based on changes in facts and circumstances relevant to the recoverability of 
the asset.

At December 31, 2019, we have federal net operating loss carryforwards of $152.7 million available to reduce future 
federal taxable income, the majority of which expire from 2024 through 2037. Of the $152.7 million, we expect to utilize $39.2 
million and realize a federal tax benefit of $8.2 million. We can carry forward these net operating losses to the extent we do not 
utilize them in any given available year. We have state net operating loss carryforwards, which expire from 2020 through 2039, 
of which an insignificant state tax benefit is expected to be realized. We have assets for foreign net operating losses of $90.8 
million, with various expiration dates (and in some cases no expiration date), subject to a valuation allowance of approximately 
64%. If actual results differ unfavorably from certain of our estimates used, we may not be able to realize all or part of our net 
deferred income tax assets and additional valuation allowances may be required. Although we believe our estimates are 
reasonable, no assurance can be given that our estimates reflected in the tax provisions and accruals will equal our actual 
results. These differences could have a material impact on our income tax provision and operating results in the period in which 
such determination is made.

43

The evaluation of an uncertain tax position is a two-step process. The first step is a recognition process whereby we 
determine whether it is more likely than not that a tax position will be sustained upon examination, including resolution of any 
related appeals or litigation processes, based on the technical merits of the position. The second step is a measurement process 
whereby a tax position that meets the more likely than not recognition threshold is calculated to determine the amount of 
benefit to recognize in the financial statements. The tax position is measured as the largest amount of benefit that is greater than 
50% likely of being realized upon ultimate settlement.

We are subject to income taxes in the United States and numerous foreign jurisdictions. We are subject to examination by 

various tax authorities in jurisdictions in which we have business operations or a taxable presence. We regularly assess the 
likelihood of additional assessments by tax authorities and provide for these matters as appropriate. As of December 31, 2019 
and 2018, we had approximately $35.1 million and $35.3 million, respectively, of reserves related to uncertain tax positions. 
The reversal of these reserves will be recorded as a reduction of our income tax provision if sustained. Although we believe our 
tax estimates are appropriate, the final determination of tax audits and any related litigation could result in changes in our 
estimates.

Following our conversion to a REIT in 2014, we concluded that it was not our intent to reinvest our current and future 

undistributed earnings of our foreign subsidiaries indefinitely outside the United States. As of December 31, 2016, we 
concluded that it is our intent to indefinitely reinvest our current and future undistributed earnings of certain of our unconverted 
foreign TRSs outside the United States. We no longer provide incremental foreign withholding taxes on the retained book 
earnings of these unconverted foreign TRSs, which was approximately $279.7 million as of December 31, 2019. As a REIT, 
future repatriation of incremental undistributed earnings of our foreign subsidiaries will not be subject to federal or state 
income tax, with the exception of foreign withholding taxes in limited instances; however, such future repatriations will require 
distribution in accordance with REIT distribution rules, and any such distribution may then be taxable, as appropriate, at the 
stockholder level. We continue, however, to provide for incremental foreign withholding taxes on net book over outside basis 
differences related to the earnings of our foreign QRSs and certain other foreign TRSs (excluding unconverted foreign TRSs).

Tax Reform

On December 22, 2017, legislation commonly referred to as the Tax Cuts and Jobs Act (the “Tax Reform Legislation”) 

was enacted into law in the United States. The Tax Reform Legislation amended the Code to reduce tax rates and modify 
policies, credits and deductions for businesses and individuals. The following summarizes certain components of the Tax 
Reform Legislation and the impact such components of the Tax Reform Legislation. One of the primary components of the Tax 
Reform Legislation was a reduction in the United States corporate federal income tax rate from 35% to 21% for taxable years 
beginning after December 31, 2017.

a.  Deemed Repatriation Transition Tax

The Tax Reform Legislation imposed a transition tax (the “Deemed Repatriation Transition Tax”) on a mandatory deemed 
repatriation of post-1986 undistributed foreign earnings and profits not previously subject to United States tax as of November 
2, 2017 or December 31, 2017, whichever was greater (the “Undistributed E&P”), as of the last taxable year beginning before 
January 1, 2018. The Deemed Repatriation Transition Tax varied depending on whether the Undistributed E&P was held in 
liquid (as defined in the Tax Reform Legislation) or non-liquid assets. A participation deduction against the deemed repatriation 
resulted in a Deemed Repatriation Transition Tax on Undistributed E&P of 15.5% if held in cash and liquid assets and 8.0% if 
held in non-liquid assets. The Deemed Repatriation Transition Tax applied regardless of whether or not an entity had cash in its 
foreign subsidiaries and regardless of whether the entity actually repatriated the Undistributed E&P back to the United States.

We have completed our analysis and determined that the amount of Undistributed E&P deemed repatriated under the Tax 
Reform Legislation in our taxable year ending December 31, 2017 was $160.0 million. We opted to include the full amount of 
Undistributed E&P in our 2017 taxable income, rather than spread it over eight years (as permitted by the Tax Reform 
Legislation). After applying the participation deduction, included in our REIT taxable income for 2017 was approximately 
$70.9 million related to the deemed repatriation of Undistributed E&P. 

44

b.  Global Intangible Low-Taxed Income

For taxable years beginning after December 31, 2017, the Tax Reform Legislation introduced new provisions intended to 

prevent the erosion of the United States federal income tax base through the taxation of certain global intangible low-taxed 
income (“GILTI”). The GILTI provisions created a new requirement that certain income earned by controlled foreign 
corporations (“CFCs”) must be included currently in the gross income of the CFC’s United States tax resident shareholder. 
Generally, GILTI is the excess of the United States shareholder’s pro rata portion of the income of its foreign subsidiaries over 
the net deemed tangible income return of such subsidiaries. 

The GILTI provisions also provide for certain deductions against the inclusion of GILTI in taxable income; however, 

REITs are not eligible for such deductions. Therefore, 100% of our GILTI is included in our taxable income and will increase 
the required minimum distribution to our stockholders. There was no GILTI included in our taxable income for the year ended 
December 31, 2019 and the amount included in our REIT taxable income for the year ended December 31, 2018 was 
approximately $41.9 million. We have adopted an accounting policy such that we will recognize no deferred taxes related to 
basis differences resulting from GILTI. 

The Internal Revenue Service issued guidance clarifying that GILTI included in a REIT's taxable income is qualifying 

income for purposes of the 95% REIT gross income test that we are required to satisfy. We do not expect the GILTI provision 
will impact our provision for income taxes. However, the GILTI provision may impact the amount and characterization of 
dividends that we expect to pay in future taxable years.

c.  Interest Deduction Limitation

The Tax Reform Legislation also limits, for certain entities, the deduction for net interest expense to the sum of business 
interest income plus 30% of adjusted taxable income (the “Interest Deduction Limitation”). Adjusted taxable income is defined 
in the Tax Reform Legislation similar to earnings before interest, taxes, depreciation and amortization for taxable years 
beginning after December 31, 2017 and before January 1, 2022, and is defined similar to earnings before interest and taxes for 
taxable years beginning after December 31, 2021.

The Interest Deduction Limitation does not apply to taxpayers that qualify, and make an election, to be treated as an 
“electing real property trade or business”. As a REIT, IMI, including all of our QRSs, made an election to be treated as an 
“electing real property trade or business” beginning in our taxable year ended December 31, 2018. As such, the interest 
deduction limitation does not apply to IMI or our QRSs; however, IMI will be required to utilize the alternative depreciation 
system for its real property. This election does not have a material impact on our consolidated financial statements. We do not 
generally believe that our TRSs are eligible for treatment as “electing real property trades or businesses”.

Recent Accounting Pronouncements

See Note 2.w. to Notes to Consolidated Financial Statements included in this Annual Report for a description of recently 

issued accounting pronouncements, including those recently adopted.

45

Results of Operations

Comparison of Year Ended December 31, 2019 to Year Ended December 31, 2018 and Comparison of Year Ended 

December 31, 2018 to Year Ended December 31, 2017 (in thousands):

Year Ended December 31,

Revenues

Operating Expenses

Operating Income

Other Expenses, Net

Income from Continuing Operations

Income (Loss) from Discontinued Operations, Net of Tax

Net Income

Net Income Attributable to Noncontrolling Interests

$

2019
4,262,584

3,481,246

781,338

513,127

268,211

104

268,315

938

Net Income Attributable to Iron Mountain Incorporated $

267,377

2018
4,225,761

3,417,494

808,267

440,709

367,558
(12,427)
355,131

1,198

353,933

1,424,824

$

$

$

Adjusted EBITDA(1)

Adjusted EBITDA Margin(1)

Revenues

Operating Expenses

Operating Income

Other Expenses, Net

Income from Continuing Operations

(Loss) Income from Discontinued Operations, Net of Tax

Net Income

Net Income Attributable to Noncontrolling Interests

$

1,437,605

33.7%

33.7%

Year Ended December 31,

$

2018
4,225,761

3,417,494

808,267

440,709

367,558
(12,427)
355,131

1,198

$

1,424,824

2017
3,845,578

3,211,527

634,051

456,036

178,015
(6,291)
171,724

1,611

170,113

1,243,573

$

$

$

33.7%

32.3%

Dollar
Change

Percentage
Change

$

36,823

63,752
(26,929)
72,418
(99,347)
12,531
(86,816)
(260)
(86,556)
12,781

$

$

0.9 %

1.9 %

(3.3)%

16.4 %

(27.0)%

(100.8)%

(24.4)%

(21.7)%

(24.5)%

0.9 %

Dollar
Change

Percentage
Change

$

380,183

205,967

174,216
(15,327)
189,543
(6,136)
183,407
(413)
183,820

181,251

$

$

9.9 %

6.4 %

27.5 %

(3.4)%

106.5 %

97.5 %

106.8 %

(25.6)%

108.1 %

14.6 %

Net Income Attributable to Iron Mountain Incorporated $

353,933

Adjusted EBITDA(1)

Adjusted EBITDA Margin(1)

_______________________________________________________________________________

(1)  See "Non-GAAP Measures—Adjusted EBITDA" in this Annual Report for the definitions of Adjusted EBITDA and 
Adjusted EBITDA Margin, reconciliation of Adjusted EBITDA to Income (Loss) from Continuing Operations and a 
discussion of why we believe these non-GAAP measures provide relevant and useful information to our current and 
potential investors.

46

 
 
 
 
 
 
 
REVENUES

Storage Rental

Service

Total Revenues

Storage Rental

Service

Total Revenues

Year Ended December 31,

2019
2,681,087

1,581,497

4,262,584

$

$

2018
2,622,455

1,603,306

4,225,761

Year Ended December 31,

2018
2,622,455

1,603,306

4,225,761

$

$

2017
2,377,557

1,468,021

3,845,578

$

$

$

$

$

$

$

$

Percentage Change

Dollar
Change

Actual

Constant
Currency(1)

Organic
Growth(2)

58,632
(21,809)
36,823

2.2 %

(1.4)%

0.9 %

4.3%

0.9%

3.0%

2.5 %

(1.0)%

1.1 %

Percentage Change

Dollar
Change
244,898

135,285

380,183

Actual

Constant
Currency(1)

Organic
Growth(2)

10.3%

9.2%

9.9%

10.6%

9.7%

10.2%

2.4%

5.4%

3.6%

_______________________________________________________________________________

(1)  Constant currency growth rates are calculated by translating the 2018 results at the 2019 average exchange rates and 

the 2017 results at the 2018 average exchange rates.

(2)  Our organic revenue growth rate, which is a non-GAAP measure, represents the year-over-year growth rate of our 

revenues excluding the impact of business acquisitions, divestitures, foreign currency exchange rate fluctuations and 
the impact of the adoption of ASU 2014-09, but including the impact of acquisitions of customer relationships.

Storage Rental Revenues

In the year ended December 31, 2019, the increase in reported consolidated storage rental revenue was driven by the 

favorable impact of acquisitions/divestitures and consolidated organic storage rental revenue growth, partially offset by 
unfavorable fluctuations in foreign currency exchange rates. The net impact of acquisitions/divestitures contributed 1.8% to the 
reported storage rental revenue growth rates for the year ended December 31, 2019 compared to the prior year period, primarily 
driven by acquisitions in our Global Data Center Business segment. Organic storage rental revenue growth of 2.5% in the year 
ended December 31, 2019 compared to the prior year period was driven by organic storage rental revenue growth of 2.2% in 
our Global RIM Business segment, mainly driven by revenue management. Excluding the impact of acquisitions/divestitures, 
our Global RIM Business segment net volumes as of December 31, 2019 were relatively steady compared to the ending volume 
as of December 31, 2018. Including the impact of acquisitions/divestitures, our Global RIM Business segment net volumes as 
of December 31, 2019 increased by 0.4% over the ending volume at December 31, 2018. Organic storage rental revenue 
growth in our Global Data Center Business segment was 5.3% compared to the prior year period, primarily related to a $5.4 
million lease modification fee that benefited organic storage rental revenue growth for the segment by 2.5%. Foreign currency 
exchange rate fluctuations decreased our reported storage rental revenue growth rate for the year ended December 31, 2019 by 
2.1%, compared to the prior year period.

Service Revenues

In the year ended December 31, 2019, the decrease in reported consolidated service revenues was driven by unfavorable 
fluctuations in foreign currency exchange rates and negative organic service revenue growth, partially offset by the favorable 
impact of acquisitions/divestitures. Foreign currency exchange rate fluctuations decreased our reported service revenue growth 
rate in the year ended December 31, 2019 by 2.3%, compared to the prior year period. In the year ended December 31, 2019, 
organic service revenue growth was negative 1.0% compared to the prior year period, primarily driven by continued declines in 
recycled paper prices, lower destructions and reduced retrieval/re-file and related transportation activity, partially offset by 
growth in our secure shredding revenue and increased project activity in our Global RIM Business segment. The net impact of 
acquisitions/divestitures contributed 1.9% to the reported service revenue growth rates in the year ended December 31, 2019, 
compared to the prior year period.

47

 
 
 
 
 
 
Total Revenues

For the reasons stated above, our reported consolidated revenues increased $36.8 million, or 0.9%, to $4,262.6 million for 

the year ended December 31, 2019 from $4,225.8 million for the year ended December 31, 2018. The net impact of 
acquisitions/divestitures contributed 1.9% to the reported consolidated revenue growth rate for the year ended December 31, 
2019 compared to the prior year period. Consolidated organic revenue growth was 1.1% in the year ended December 31, 2019 
compared to the prior year period. Foreign currency exchange rate fluctuations decreased our reported consolidated revenues 
by 2.1% in the year ended December 31, 2019 compared to the prior year period.

Organic Growth—Eight-Quarter Trend

2018

2019

First
Quarter

Second
Quarter

Third
Quarter

Fourth
Quarter

First
Quarter

Second
Quarter

Third
Quarter

Fourth
Quarter

Storage Rental Revenue
Service Revenue
Total Revenue

3.7%
1.4%
2.8%

1.9%
7.6%
4.1%

2.3%
7.1%
4.1%

1.9%
6.1%
3.5%

2.0%
1.8%
1.9%

2.4 %
(2.0)%
0.7 %

3.0 %
(3.0)%
0.7 %

2.5 %
(0.7)%
1.3 %

We expect our consolidated organic storage rental revenue growth rate for 2020 to be approximately 1.0% to 3.0% and 

our consolidated organic total revenue growth rate to be flat to approximately 2.0%. During the past eight quarters, our organic 
storage rental revenue growth rate has ranged between 1.9% and 3.7%. Consolidated organic storage rental revenue growth and 
consolidated total organic revenue growth were benefited by (i) 0.3% and 0.2%, respectively, for the second quarter of 2019 
related to a $1.7 million customer lease modification fee in our Global Data Center Business segment, (ii) 0.3% and 0.2%, 
respectively, for the third quarter of 2019 related to a $1.7 million customer lease modification fee in our Global Data Center 
Business segment and (iii) 0.3% and 0.2%, respectively, for the fourth quarter of 2019 related to a $2.0 million customer lease 
modification fee in our Global Data Center Business segment. Our organic storage rental revenue growth rates have increased 
over the past two fiscal years, as organic storage rental revenue growth for full year 2018 and 2019 was 2.4% and 2.5%, 
respectively. At various points in the economic cycle, organic storage rental revenue growth may be influenced by changes in 
pricing and volume. In 2018 and 2019, we experienced relatively steady net volume in our Global RIM Business segment, with 
organic storage rental revenue growth coming primarily from revenue management. We expect organic storage rental revenue 
growth to benefit from revenue management and volume to remain relatively consistent in the near term.

The organic growth rate for service revenue is inherently more volatile than the organic growth rate for storage rental 
revenues due to the more discretionary nature of certain services we offer, such as large special projects, and, as a commodity, 
the volatility of pricing for recycled paper. These revenues, which are often event-driven and impacted to a greater extent by 
economic downturns as customers defer or cancel the purchase of certain services as a way to reduce their short-term costs, 
may be difficult to replicate in future periods. The organic growth rate for total service revenues over the past eight quarters 
reflects reduced retrieval/re-file activity and a related decrease in transportation revenues within our Global RIM Business 
segment. The increases in organic service revenue growth rates of 7.6%, 7.1% and 6.1% in the second, third and fourth quarters 
of 2018 reflect a strong contribution from our secure shredding business, which benefited from higher recycled paper prices, 
higher destruction activity and acquisitions of customer relationships. Organic service revenue growth declined to 1.8%, 
negative 2.0%, negative 3.0% and negative 0.7% for the first, second, third and fourth quarters of 2019, respectively, reflecting 
declining recycled paper prices and moderation of destruction activity compared to previous quarters. We expect these trends to 
continue into 2020.

48

 
 
OPERATING EXPENSES

Cost of Sales

Consolidated cost of sales (excluding depreciation and amortization) consists of the following expenses (in thousands):

Year Ended December 31,

Percentage
Change

% of
Consolidated
Revenues

Labor

Facilities

Transportation

Product Cost of Sales
and Other

$

$

2019
814,459

697,330

162,905

$

2018
818,729

651,114

158,528

158,621

165,583

Total Cost of Sales

$ 1,833,315

$ 1,793,954

$

Dollar
Change

Actual

(4,270)
46,216

4,377

(6,962)
39,361

(0.5)%

7.1 %

2.8 %

(4.2)%

2.2 %

Constant
Currency

2019
2.2 % 19.1% 19.4%

2018

9.5 % 16.4% 15.4%

5.1 % 3.8%

3.8%

(1.4)% 3.7%

3.9%

4.8 % 43.0% 42.5%

Year Ended December 31,

$

$

2018
818,729

651,114

158,528

2017
786,314

581,112

142,184

$

32,415

70,002

16,344

Percentage
Change

% of
Consolidated
Revenues

Dollar
Change

Actual

Constant
Currency

2018

2017

4.1%

12.0%

11.5%

6.7%

7.8%

4.7% 19.4% 20.4%

12.5% 15.4% 15.1%

12.2% 3.8%

3.7%

8.0% 3.9%

4.0%

8.4% 42.5% 43.3%

Labor

Facilities

Transportation

Product Cost of Sales
and Other

165,583

155,215

10,368

Total Cost of Sales

$ 1,793,954

$ 1,664,825

$

129,129

Labor

Percentage
Change
(Favorable)/
Unfavorable

(0.3)%

1.0 %

— %

(0.2)%

0.5 %

Percentage
Change
(Favorable)/
Unfavorable

(1.0)%

0.3 %

0.1 %

(0.1)%

(0.8)%

Labor expenses decreased to 19.1% of consolidated revenues in the year ended December 31, 2019 compared to 19.4% in 

the year ended December 31, 2018. The decrease in labor expenses as a percentage of consolidated revenues was primarily 
driven by improvements in our Global RIM Business segment, partially attributable to ongoing cost management actions. On a 
constant dollar basis, labor expenses for the year ended December 31, 2019 increased by $17.4 million, or 2.2%, compared to 
the prior year period, primarily driven by recent acquisitions in our Adjacent Businesses operating segment within our 
Corporate and Other Business segment, as well as increased labor costs related to the growth of our shredding operations 
within our Global RIM Business segment. 

Facilities

Facilities expenses increased to 16.4% of consolidated revenues in the year ended December 31, 2019 compared to 15.4% 

in the year ended December 31, 2018. The 100 basis point increase in facilities expenses as a percentage of consolidated 
revenues was primarily driven by acquisitions in our Global Data Center Business segment and our Adjacent Businesses 
operating segment within our Corporate and Other Business segment. On a constant dollar basis, facilities expenses for the year 
ended December 31, 2019 increased by $60.3 million, or 9.5%, compared to the prior year period, driven by higher rent 
expense, insurance costs, utilities and building maintenance, in part driven by the acquisitions mentioned above. 

Transportation

Transportation expenses remained constant at 3.8% of consolidated revenues for the year ended December 31, 2019 

compared to 3.8% for the year ended December 31, 2018. This was primarily driven by increases in third party carrier 
expenses, in part due to recent acquisitions in our Adjacent Businesses operating segment within our Corporate and Other 
Business segment, offset by a decrease in transportation costs within our Global RIM Business segment. On a constant dollar 
basis, transportation expenses for the year ended December 31, 2019 increased by $7.9 million, or 5.1%, compared to the prior 
year period, primarily driven by increases in third party carrier expenses, in part due to recent acquisitions in our Adjacent 
Businesses operating segment within our Corporate and Other Business segment. 

49

 
 
 
 
 
Product Cost of Sales and Other

Product cost of sales and other, which includes cartons, media and other service, storage and supply costs and is highly 

correlated to service revenue streams, particularly project revenues, were 3.7% of consolidated revenues for the year ended 
December 31, 2019 compared to 3.9% in the year ended December 31, 2018. On a constant dollar basis, product cost of sales 
and other decreased by $2.2 million, or 1.4%, compared to the prior year period, primarily driven by lower special project 
costs. 

Selling, General and Administrative Expenses

Selling, general and administrative expenses consists of the following expenses (in thousands):

Year Ended December 31,

Percentage
Change

% of
Consolidated
Revenues

2019

2018

Dollar
Change

Actual

Constant
Currency

2019

2018

Percentage
Change
(Favorable)/
Unfavorable

$

563,965

$

577,451

$

(13,486)

(2.3)%

(0.5)% 13.2% 13.7%

(0.5)%

245,704

162,606

19,389

257,306

153,601

18,625

(11,602)
9,005

764

(4.5)%

(2.8)% 5.8% 6.1%

5.9 %

4.1 %

7.1 % 3.8% 3.6%

6.4 % 0.5% 0.4%

(0.3)%

0.2 %

0.1 %

$

991,664

$ 1,006,983

$

(15,319)

(1.5)%

0.2 % 23.3% 23.8%

(0.5)%

Year Ended December 31,

Percentage
Change

% of
Consolidated
Revenues

2018

2017

Dollar
Change

Actual

Constant
Currency

2018

2017

Percentage
Change
(Favorable)/
Unfavorable

$

577,451

$

537,127

$

40,324

7.5%

7.9% 13.7% 14.0%

(0.3)%

257,306

153,601

18,625

253,117

132,110

14,826

4,189

21,491

3,799

1.7%

16.3%

25.6%

1.6% 6.1% 6.6%

16.4% 3.6% 3.4%

29.4% 0.4% 0.4%

(0.5)%

0.2 %

— %

$ 1,006,983

$

937,180

$

69,803

7.4%

7.7% 23.8% 24.4%

(0.6)%

General and
Administrative

Sales, Marketing and
Account Management

Information Technology

Bad Debt Expense

Total Selling, General
and Administrative
Expenses

General and
Administrative

Sales, Marketing and
Account Management

Information Technology

Bad Debt Expense

Total Selling, General
and Administrative
Expenses

General and Administrative

General and administrative expenses decreased to 13.2% of consolidated revenues for the year ended December 31, 2019 
compared to 13.7% for the year ended December 31, 2018. General and administrative expenses for the year ended December 
31, 2018 includes $11.0 million of indirect expenses associated with a value-added tax matter in the Netherlands (the 
"Netherlands VAT Matter"), as described in Note 2.y. to Notes to Consolidated Financial Statements included in this Annual 
Report. On a constant dollar basis, excluding the impact of the Netherlands VAT Matter, general and administrative expenses 
for the year ended December 31, 2019 increased by $8.5 million, or 1.5%, compared to the prior year period. The increase in 
general and administrative expenses as a percentage of consolidated revenues was driven primarily by higher compensation 
expense and professional fees within our Corporate and Other Business segment, primarily associated with our global 
operations support team that is tasked with driving operational improvements and continued investment in innovation and 
product development, as well as acquisitions in our Adjacent Businesses operating segment within our Corporate and Other 
Business segment. The increase in compensation expense is primarily the result of merit-based increases as well as increased 
headcount, partially offset by a reduction in variable compensation expense. 

50

 
 
 
 
 
 
 
Sales, Marketing & Account Management

Sales, marketing and account management expenses decreased to 5.8% of consolidated revenues for the year ended 

December 31, 2019 compared to 6.1% for the year ended December 31, 2018. The decrease in sales, marketing and account 
management expenses as a percentage of consolidated revenues was driven by a decrease in compensation expense, primarily 
due to lower commissions expense, as well as a decrease in marketing costs. On a constant dollar basis, sales, marketing and 
account management expenses for the year ended December 31, 2019 decreased by $7.1 million, or 2.8%, compared to the 
prior year period, primarily driven by lower marketing costs.

Information Technology

IT expenses increased to 3.8% of consolidated revenues for the year ended December 31, 2019 compared to 3.6% for the 

year ended December 31, 2018. IT expenses as a percentage of consolidated revenues reflect an increase in professional fees 
and compensation expense, primarily related to information security costs and investments in innovation and product 
development. On a constant dollar basis, IT expenses for the year ended December 31, 2019 increased by $10.8 million, or 
7.1%, compared to the prior year period, primarily driven by an increase in professional fees and compensation expense, 
primarily related to information security costs and investments in innovation and product development.

Bad Debt Expense

We maintain an allowance for doubtful accounts that is calculated based on our past loss experience, current and prior 

trends in our aged receivables, current economic conditions, and specific circumstances of individual receivable balances. We 
continue to monitor our customers' payment activity and make adjustments based on their financial condition and in light of 
historical and expected trends. Bad debt expense for the year ended December 31, 2019 increased by $1.2 million on a constant 
dollar basis compared to the year ended December 31, 2018, primarily driven by higher bad debt expense associated with our 
Global RIM Business segment.

Depreciation and Amortization

Our depreciation and amortization charges result primarily from depreciation related to storage systems, which include 
racking structures, buildings, building and leasehold improvements and computer systems hardware and software. Amortization 
relates primarily to customer relationship intangible assets, contract fulfillment costs and data center lease-based intangible 
assets. Both depreciation and amortization are impacted by the timing of acquisitions.

Depreciation expense increased $3.6 million, or 0.8%, on a reported dollar basis for the year ended December 31, 2019 
compared to the year ended December 31, 2018. See Note 2.f. to Notes to Consolidated Financial Statements included in this 
Annual Report for additional information regarding the useful lives over which our property, plant and equipment is 
depreciated. 

Amortization expense increased $15.1 million, or 8.1%, on a reported dollar basis for the year ended December 31, 2019 

compared to the year ended December 31, 2018. 

Significant Acquisition Costs

Significant Acquisition Costs for the years ended December 31, 2019, 2018 and 2017 were approximately $13.3 million, 

$50.7 million and $84.9 million, respectively, and primarily consisted of employee severance costs, facility integration costs 
and advisory and professional fees associated with the Recall Transaction.  

Restructuring Charges

Restructuring Charges were approximately $48.6 million for the year ended December 31, 2019, and primarily consisted 

of employee severance costs and professional fees associated with Project Summit.

51

Gain on Disposal/Write-Down of Property, Plant and Equipment, Net

Consolidated gain on disposal/write-down of property, plant and equipment, net, for the year ended December 31, 2019 

was approximately $63.8 million. The gain consisted primarily of gains associated with (i) sale and sale-leaseback transactions 
involving the sales of facilities in the United States of approximately $67.8 million and (ii) the sale of certain land and 
buildings in the United Kingdom of approximately $36.0 million. These gains were partially offset by losses primarily 
associated with (i) the impairment charge on the assets associated with the select offerings within our Iron Cloud portfolio (as 
described below) and (ii) the write-down of certain property, plant and equipment in the United States of approximately $15.7 
million.

During the second quarter of 2019, we began exploring strategic options regarding how to maintain and support the 
infrastructure of select offerings within our Iron Mountain Iron Cloud (“Iron Cloud”) portfolio. As a result, during the second 
quarter of 2019, we performed a long-lived asset impairment analysis on the assets associated with these select offerings and 
concluded that the associated carrying value of the long-lived assets (which consisted entirely of property, plant and equipment) 
was not recoverable based upon the underlying cash flows associated with these select offerings. On September 30, 2019, we 
entered into an agreement (the “Iron Cloud Outsourcing Agreement”) with a wholesale provider of data infrastructure and data 
management services to outsource the operation, infrastructure management and maintenance and delivery of select offerings 
within our Iron Cloud portfolio. In conjunction with the entry into the Iron Cloud Outsourcing Agreement, we also sold certain 
IT infrastructure assets and the rights to certain hardware and software maintenance contracts used to deliver these Iron Cloud 
offerings. As a result of our long-lived asset impairment analysis and sale of certain IT infrastructure assets and rights to certain 
hardware and software maintenance contracts, we recognized an impairment charge and a loss on sale of the assets totaling 
approximately $25.0 million during the year ended December 31, 2019.

Consolidated gain on disposal/write-down of property, plant and equipment, net for the year ended December 31, 2018 

was $73.6 million. The gain consisted primarily of (i) the gain on sale of real estate for the sale of buildings in the United 
Kingdom of approximately $63.8 million and (ii) gains associated with the involuntary conversion of assets included in a 
facility that we own in Argentina which was partially destroyed in a fire in 2014, for which we received insurance proceeds in 
excess of the carrying amount of such assets during the fourth quarter of 2018. See Note 10 to Notes to Consolidated Financial 
Statements included in this Annual Report. 

OTHER EXPENSES, NET

Interest Expense, Net 

Consolidated interest expense, net increased $9.7 million to $419.3 million for the year ended December 31, 2019 from 

$409.6 million for the year ended December 31, 2018. The increase in interest expense, net during the year ended 
December 31, 2019 compared to the year ended December 31, 2018 was the result of higher average debt outstanding during 
2019. Our weighted average interest rate was 4.8% and 4.9% at December 31, 2019 and 2018, respectively. See Note 4 to 
Notes to Consolidated Financial Statements included in this Annual Report for additional information regarding our 
indebtedness.

Other Expense (Income), Net 

Other expense (income), net consists of the following (in thousands):

Foreign currency transaction losses (gains), net

Other, net

Other Expense (Income), Net

Foreign Currency Transaction Losses (Gains) 

Year Ended
December 31,

2019
24,852

9,046

33,898

$

$

2018
(15,567) $
3,875
(11,692) $

$

$

Dollar
Change

40,419

5,171

45,590

We recorded net foreign currency transaction losses of $24.9 million in the year ended December 31, 2019, based on 
period-end exchange rates. These losses resulted primarily from the impact of changes in the exchange rate of the British pound 
sterling against the United States dollar compared to December 31, 2018 on our intercompany balances with and between 
certain of our subsidiaries.

52

 
 
We recorded net foreign currency transaction gains of $15.6 million in the year ended December 31, 2018, based on 
period-end exchange rates. These gains resulted primarily from the impact of changes in the exchange rate of each of the 
British pound sterling and Canadian dollar against the United States dollar compared to December 31, 2017 on our 
intercompany balances with and between certain of our subsidiaries and the Euro Notes (as defined below). These gains were 
partially offset by losses resulting primarily from the impact of changes in the exchange rate of each of the Australian dollar, 
Brazilian real and the Turkish lira against the United States dollar compared to December 31, 2017 on our intercompany 
balances with and between certain of our subsidiaries.

Provision (Benefit) for Income Taxes

Our effective tax rates for the years ended December 31, 2019 and 2018 were 18.3% and 10.4%, respectively. Our 
effective tax rate is subject to variability in the future due to, among other items: (1) changes in the mix of income between our 
QRSs and our TRSs, as well as among the jurisdictions in which we operate; (2) tax law changes; (3) volatility in foreign 
exchange gains and losses; (4) the timing of the establishment and reversal of tax reserves; and (5) our ability to utilize net 
operating losses that we generate.

On December 22, 2017, the Tax Reform Legislation was enacted into law in the United States. The Tax Reform 
Legislation amended the Code to reduce tax rates and modify policies, credits and deductions for businesses and individuals. 
The components of the Tax Reform Legislation are described in detail in Note 7 to Notes to Consolidated Financial Statements 
included in our Annual Report. One of the primary components of the Tax Reform Legislation was a reduction in the United 
States corporate federal income tax rate from 35.0% to 21.0% for taxable years beginning after December 31, 2017.

The primary reconciling items between the federal statutory tax rate of 21.0% and our overall effective tax rate for the 

year ended December 31, 2019 were the benefit derived from the dividends paid deduction of $40.6 million and the impact of 
differences in the tax rates at which our foreign earnings are subject to, resulting in a tax provision of $8.6 million.  

The primary reconciling items between the federal statutory tax rate of 21.0% and our overall effective tax rate for the 

year ended December 31, 2018 were the benefit derived from the dividends paid deduction of $35.2 million, the impact of 
differences in the tax rates at which our foreign earnings are subject to, resulting in a tax provision of approximately $1.0 
million and a discrete tax benefit of approximately $14.0 million associated with the resolution of a tax matter.

As a REIT, we are entitled to a deduction for dividends paid, resulting in a substantial reduction of federal income tax 
expense. As a REIT, substantially all of our income tax expense will be incurred based on the earnings generated by our foreign 
subsidiaries and our domestic TRSs.

We are subject to income taxes in the United States and numerous foreign jurisdictions. We are subject to examination by 

various tax authorities in jurisdictions in which we have business operations or a taxable presence. We regularly assess the 
likelihood of additional assessments by tax authorities and provide for these matters as appropriate. Although we believe our 
tax estimates are appropriate, the final determination of tax audits and any related litigation could result in changes in our 
estimates.

53

INCOME (LOSS) FROM CONTINUING OPERATIONS and ADJUSTED EBITDA

The following table reflects the effect of the foregoing factors on our consolidated income from continuing operations and 

Adjusted EBITDA (in thousands):

Income (Loss) from Continuing Operations

$

Income (Loss) from Continuing Operations
as a percentage of Consolidated Revenue

Year Ended December 31,

2019
268,211

$

2018
367,558

Dollar
Change

$

(99,347)

Percentage
Change
(27.0)%

6.3%

8.7%

Adjusted EBITDA

Adjusted EBITDA Margin

$ 1,437,605

$ 1,424,824

$

12,781

0.9 %

33.7%

33.7%

Income (Loss) from Continuing Operations

$

Year Ended December 31,

2018
367,558

$

2017
178,015

Dollar
Change

Percentage
Change

$

189,543

106.5%

Income (Loss) from Continuing Operations
as a percentage of Consolidated Revenue
Adjusted EBITDA

8.7%

4.6%

$ 1,424,824

$ 1,243,573

$

181,251

14.6%

Adjusted EBITDA Margin

33.7%

32.3%

Consolidated Adjusted EBITDA for the year ended December 31, 2019 increased by $12.8 million, or 0.9%, and 
consolidated Adjusted EBITDA Margin remained consistent with the year ended December 31, 2018. Consolidated Adjusted 
EBITDA for the year ended December 31, 2018 was negatively impacted by $11.0 million of indirect tax expenses associated 
with the Netherlands VAT Matter that did not repeat in 2019. Excluding the impact of the Netherlands VAT Matter, consolidated 
Adjusted EBITDA increased $1.7 million for the year ended December 31, 2019 compared to the year ended December 31, 
2018, primarily due to lower variable compensation expense and the impact of cost management actions, partially offset by 
increased labor costs in our secure shredding business and higher technology costs associated with information security 
investments. 

Consolidated Adjusted EBITDA for the year ended December 31, 2018 increased by $181.3 million, or 14.6%, compared 

to the year ended December 31, 2017, primarily due to acquisitions within our Global Data Center Business segment, the 
adoption of ASU 2014-09 and synergies associated with our acquisition of Recall.  

Segment Analysis (in thousands)

 See Note 9 to Notes to Consolidated Financial Statements included in this Annual Report for a description of our 

reportable operating segments.

54

Global RIM Business

Storage Rental

Service

Segment Revenue

Year Ended December 31,

2019
$ 2,320,076

2018
$ 2,301,344

1,492,357

1,541,256

$ 3,812,433

$ 3,842,600

Segment Adjusted EBITDA(1)

$ 1,563,223

$ 1,569,353

Segment Adjusted EBITDA Margin(2)

41.0%

40.8%

Storage Rental

Service

Segment Revenue
Segment Adjusted EBITDA(1)

Year Ended December 31,

2018
$ 2,301,344

2017
$ 2,261,831

1,541,256

1,444,279

$ 3,842,600
$ 1,569,353

$ 3,706,110
$ 1,470,579

Percentage Change

Dollar
Change

Actual

Constant
Currency

Organic
Growth

18,732
(48,899)
(30,167)
(6,130)

0.8 %

(3.2)%

(0.8)%

3.0 %

(1.0)%

1.4 %

2.2 %

(1.3)%

0.8 %

Percentage Change

Dollar
Change

Actual

Constant
Currency

Organic
Growth

39,513

96,977

136,490
98,774

1.7%

6.7%

3.7%

2.0%

7.1%

4.0%

2.3%

5.1%

3.4%

$

$

$

$

$
$

Segment Adjusted EBITDA Margin(2)

40.8%

39.7%

_______________________________________________________________________________

(1)  See "Non-GAAP Measures—Adjusted EBITDA" in this Annual Report for the definitions of Adjusted EBITDA and 

Adjusted EBITDA Margin, a reconciliation of Adjusted EBITDA to Income (Loss) from Continuing Operations and a 
discussion of why we believe these non-GAAP measures provide relevant and useful information to our current and 
potential investors. 

(2)  Segment Adjusted EBITDA Margin is calculated by dividing Segment Adjusted EBITDA by total segment revenues.

For the year ended December 31, 2019, reported revenue in our Global RIM Business segment decreased 0.8%, compared 

to the year ended December 31, 2018, due to unfavorable fluctuations in foreign currency exchange rates, partially offset by 
organic revenue growth and the favorable net impact of acquisitions/dispositions. Organic revenue growth of 0.8% was 
primarily the result of organic storage rental revenue growth of 2.2% driven by revenue management. In addition, negative 
organic service revenue growth of 1.3% was driven by continued declines in recycled paper prices, lower destructions and 
reduced retrieval/re-file and related transportation activity, partially offset by growth in our secure shredding revenue and 
increased project activity. Adjusted EBITDA Margin increased 20 basis points during the year ended December 31, 2019 
compared to the year ended December 31, 2018, primarily driven by lower compensation expense and other employee related 
costs, partially offset by increased facility rent expense and the impact of lower recycled paper prices. The decrease in 
compensation expense is primarily due to a reduction in variable compensation expense, partially offset by increased labor 
costs related to growth in our secure shredding operations. 

For the year ended December 31, 2018, reported revenue in our Global RIM Business segment increased 3.7% compared 
to the year ended December 31, 2017, due to organic revenue growth, the favorable net impact of acquisitions/divestitures and 
the adoption of ASU 2014-09, partially offset by unfavorable fluctuations in foreign currency exchange rates. Organic revenue 
growth of 3.4% was primarily the result of organic storage rental revenue growth of 2.3%, driven by revenue management and 
organic service revenue growth of 5.1%, driven by growth in secure shredding revenue, in part due to higher recycled paper 
prices and acquisitions of customer relationships, as well as increased project and destruction activity. The net impact of 
acquisitions/divestitures and the adoption of ASU 2014-09 contributed 0.6% to the reported revenue growth rates in our Global 
RIM Business segment for the year ended December 31, 2018, compared to the year ended December 31, 2017. Adjusted 
EBITDA Margin increased 110 basis points during the year ended December 31, 2018 compared to the year ended 
December 31, 2017, primarily driven by a decrease in wages and benefits as a percentage of segment revenue, partially 
attributable to synergies associated with our acquisition of Recall, cost management initiatives, the capitalization of certain 
commissions as a result of our adoption of ASU 2014-09 and the benefit of revenue management.

55

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Global Data Center Business

Storage Rental

Service

Segment Revenue

Segment Adjusted EBITDA(1)

Segment Adjusted EBITDA Margin(2)

Storage Rental

Service

Segment Revenue
Segment Adjusted EBITDA(1)

Year Ended December 31,

2019
246,925

10,226

257,151

121,517

2018
218,675

10,308

228,983

99,574

$

$

$

47.3%

43.5%

Year Ended December 31,

2018
218,675

10,308

228,983
99,574

2017
35,839

1,855

37,694
11,275

$

$
$

Dollar
Change

28,250
(82)
28,168

21,943

Dollar
Change
182,836

8,453

191,289
88,299

$

$

$

$

$
$

$

$

$

$

$
$

Percentage Change

Actual

12.9 %

(0.8)%

12.3 %

Constant
Currency

Organic
Growth

13.4 %

(0.7)%

12.8 %

5.3 %

(4.8)%

4.8 %

Percentage Change

Actual

510.2%

455.7%

507.5%

Constant
Currency

Organic
Growth

510.2%

455.7%

507.5%

8.2%

24.5%

9.0%

Segment Adjusted EBITDA Margin(2)

43.5%

29.9%

_______________________________________________________________________________

(1)  See "Non-GAAP Measures—Adjusted EBITDA" in this Annual Report for the definitions of Adjusted EBITDA and 

Adjusted EBITDA Margin, a reconciliation of Adjusted EBITDA to Income (Loss) from Continuing Operations and a 
discussion of why we believe these non-GAAP measures provide relevant and useful information to our current and 
potential investors.

(2)  Segment Adjusted EBITDA Margin is calculated by dividing Segment Adjusted EBITDA by total segment revenues.

For the year ended December 31, 2019, reported revenue in our Global Data Center Business segment increased 12.3% 

compared to the year ended December 31, 2018, primarily due to the impact of acquisitions (see Note 6 of Notes to 
Consolidated Financial Statements included in this Annual Report for additional acquisition details). The impact of acquisitions 
contributed 8.0% to the reported revenue growth rate in our Global Data Center Business segment for the year ended 
December 31, 2019 compared to the prior year period. Organic storage rental revenue growth in our Global Data Center 
Business segment was 5.3% for the year ended December 31, 2019 compared to the prior year period, primarily related to a 
$5.4 million lease modification fee that benefited organic storage rental revenue growth by 2.5%. Adjusted EBITDA Margin 
increased 380 basis points during the year ended December 31, 2019 compared to the year ended December 31, 2018 primarily 
due to the impact of cost management actions, the lease modification fee described above and a $4.0 million contractual 
settlement, partially offset by higher facilities costs, in part due to acquisitions, and increased overhead to support the growth of 
this business.  

56

 
 
 
 
 
 
 
 
 
 
 
 
Corporate and Other Business

Storage Rental

Service

Segment Revenue

Year Ended December 31,

2019
$ 114,086

2018
$ 102,436

78,914

51,742

$ 193,000

$ 154,178

Segment Adjusted EBITDA(1)

$ (247,135)

$ (244,103)

Segment Adjusted EBITDA(1) as a
Percentage of Consolidated Revenue

(5.8)%

(5.8)%

Storage Rental

Service

Segment Revenue
Segment Adjusted EBITDA(1)

Segment Adjusted EBITDA(1) as a
Percentage of Consolidated Revenue

Year Ended December 31,

2018
$ 102,436

51,742

$

2017
79,887

21,887

$ 154,178
$ (244,103)

$ 101,774
$ (238,281)

(5.8)%

(6.2)%

Percentage Change

Dollar
Change

Actual

Constant
Currency

Organic
Growth

$

$

$

$

$
$

11,650

27,172

38,822
(3,032)

Dollar
Change

22,549

29,855

52,404
(5,822)

11.4%

52.5%

25.2%

11.9%

55.0%

26.3%

3.2%

8.2%

4.9%

Percentage Change

Actual

28.2%

136.4%

51.5%

Constant
Currency

Organic
Growth

28.4%

143.9%

52.6%

3.7%

21.2%

7.5%

_______________________________________________________________________________

(1)  See "Non-GAAP Measures—Adjusted EBITDA" in this Annual Report for the definition of Adjusted EBITDA, a 

reconciliation of Adjusted EBITDA to Income (Loss) from Continuing Operations and a discussion of why we believe 
this non-GAAP measure provides relevant and useful information to our current and potential investors.

For the year ended December 31, 2019, reported revenue in our Corporate and Other Business segment increased 25.2% 

compared to the year ended December 31, 2018, primarily due to the impact of acquisitions. The impact of acquisitions 
contributed 21.4% to the reported revenue growth rate in our Corporate and Other Business segment for the year ended 
December 31, 2019 compared to the prior year period. Adjusted EBITDA in our Corporate and Other Business segment 
decreased $3.0 million in the year ended December 31, 2019 compared to the year ended December 31, 2018. Adjusted 
EBITDA for the year ended December 31, 2018 was negatively impacted by $11.0 million of indirect tax expenses associated 
with the Netherlands VAT Matter that did not repeat in 2019. Excluding the impact of the Netherlands VAT Matter, Adjusted 
EBITDA in our Corporate and Other Business segment decreased $14.1 million in the year ended December 31, 2019 
compared to the year ended December 31, 2018, primarily driven by higher compensation expense and professional fees 
associated with investments in our global operations support team that is tasked with driving operational improvements and 
continued investment in innovation and product development, partially offset by profitability associated with recent 
acquisitions in our Adjacent Businesses operating segment. The increase in compensation expense is primarily the result of 
merit-based increases as well as increased headcount, partially offset by a reduction in variable compensation expense. 

57

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liquidity and Capital Resources

Project Summit

As disclosed above, in October 2019, we announced Project Summit. We estimate that the implementation of Project 
Summit will result in total costs of approximately $240.0 million. During the fourth quarter of 2019, we incurred approximately 
$48.6 million of costs related to Project Summit which were comprised entirely of Restructuring Charges, primarily related to 
employee severance costs and professional fees.

Cash Flows

The following is a summary of our cash balances and cash flows (in thousands) as of and for the years ended 

December 31,

Cash flows from operating activities—continuing operations

$

Cash flows from investing activities—continuing operations

Cash flows from financing activities—continuing operations

Cash and cash equivalents at the end of year

$

2019
966,655
(735,946)
(198,973)
193,555

$

2018
936,544
(2,230,128)
550,678

165,485

2017
724,259
(599,448)
540,425

925,699

a.  Cash Flows from Operating Activities

For the year ended December 31, 2019, net cash flows provided by operating activities increased by $30.1 million 
compared to the prior year period primarily due to a decrease in cash used in working capital of $47.6 million, primarily related 
to the timing of collections of accounts receivable and certain prepaid and accrued expenses, partially offset by a decrease in 
net income (including non-cash charges and realized foreign exchange losses) of $17.5 million.

b.  Cash Flows from Investing Activities

Our business requires capital expenditures to maintain our ongoing operations, support our expected revenue growth and 

new products and services, and increase our profitability. These expenditures are included in the cash flows from investing 
activities. The nature of our capital expenditures has evolved over time along with the nature of our business. Our capital goes 
to support business-line growth and our ongoing operations, but we also expend capital to support the development and 
improvement of products and services and projects designed to increase our profitability. These expenditures are generally 
discretionary in nature. 

Our significant investing activities for the year ended December 31, 2019 are highlighted below:

•  We paid cash for acquisitions (net of cash acquired) of $58.2 million, primarily funded by borrowings under our 

Revolving Credit Facility.

•  We paid cash for capital expenditures of $693.0 million. Our business requires capital expenditures to maintain our 

ongoing operations, support our expected revenue growth and new products and services, and increase our 
profitability. All of these expenditures are included in the cash flows from investing activities. Additional details of our 
capital spending is included in the Capital Expenditures section below.

•  We acquired customer relationships, and incurred both customer inducements (which consists of permanent 

withdrawal fees following the adoption of ASU 2014-09) and Contract Fulfillment Costs (as defined in Note 2.l. to 
Notes to Consolidated Financial Statements included in this Annual Report) and third-party commissions for the year 
ended December 31, 2019 of $46.1 million, $9.4 million and $76.2 million, respectively.
•  We paid $19.2 million as part of our investment in the MakeSpace JV (as discussed above).
•  We received proceeds of $166.1 million primarily related to the sale of facilities in the United States and the United 

Kingdom. 

58

c.  Cash Flows from Financing Activities

Our significant financing activities for the year ended December 31, 2019 included:

•  Net proceeds of $987.5 million associated with the issuance of the 47/8% Senior Notes due 2029 (as defined below).
•  Net payments of $475.3 million primarily associated with the repayments on our Revolving Credit Facility.
• 

Payment of dividends in the amount of $704.5 million on our common stock.

 Capital Expenditures

We present two categories of capital expenditures: (1) Growth Investment Capital Expenditures and (2) Recurring Capital 
Expenditures with the following sub-categories: (i) Real Estate, (ii) Non-Real Estate, (iii) Data Center and (iv) Innovation (for 
growth investment only). 

Growth Investment Capital Expenditures:

•  Real Estate: Expenditures primarily related to investments in land, buildings, building improvements, leasehold 

improvements and racking structures to grow our revenues or achieve operational efficiencies.

•  Non-Real Estate: Expenditures that support the growth of our business, and/or increase our profitability, such as 

customer-inventory technology systems, security upgrades or system enhancements.

•  Data Center: Expenditures primarily related to investments in new construction of data center facilities (including the 

acquisition of land and development of facilities) or capacity expansion in existing buildings.

• 

Innovation: Discretionary capital expenditures in significant new products and services in new, existing or adjacent 
business opportunities.

Recurring Capital Expenditures:

•  Real Estate: Expenditures primarily related to the replacement of components of real estate assets such as buildings, 

building improvements, leasehold improvements and racking structures.

•  Non-Real Estate: Expenditures primarily related to the replacement of customer-facing assets such as containers and 
shred bins, warehouse equipment, fixtures, computer hardware, or third-party or internally-developed software assets.

•  Data Center: Expenditures related to the upgrade or re-configuration of existing data center assets.

59

The following table presents our capital spend for 2019, 2018 and 2017 organized by the type of the spending as 

described above.  

Nature of Capital Spend (in thousands)
Growth Investment Capital Expenditures:

Real Estate

Non-Real Estate

Data Center

Innovation

Total Growth Investment Capital Expenditures

Recurring Capital Expenditures:

Real Estate

Non-Real Estate

Data Center

Total Recurring Capital Expenditures

Total Capital Spend (on accrual basis)

Net increase (decrease) in prepaid capital expenditures

Net decrease (increase) in accrued capital expenditures(1)

2019

2018

2017

$

133,093

$

138,307

$

139,822

47,221

402,741

14,705

597,760

55,444

28,882

8,589

92,915

690,675

510

1,798

52,737

162,666

15,857

369,567

73,146

23,187

9,051

105,384

474,951
(1,844)
(13,045)
460,062

$

56,297

92,265

20,583

308,967

77,660

29,721

332

107,713

416,680

1,629
(75,178)
343,131

Total Capital Spend (on cash basis)

$

692,983

$

___________________________________________________________________

(1)  The amount at December 31, 2017 includes approximately $66,800 related to a financing lease associated with our 

data center in Manassas, Virginia.

Excluding capital expenditures associated with potential future acquisitions, opportunistic real estate investments and 

capital expenditures associated with Project Summit, we expect our recurring capital expenditures on real estate and non-real 
estate, as well as non-real estate growth investment capital expenditures, to be approximately $140.0 million to $160.0 million, 
our capital expenditures on our Global Data Center Business to be approximately $200.0 million and our capital expenditures 
on real estate growth investment and innovation to be approximately $150.0 million to $175.0 million in the year ending 
December 31, 2020.

Dividends

See Note 12 to Notes to Consolidated Financial Statements included in this Annual Report for information on dividends.

60

 
 
 
 
Financial Instruments and Debt

Financial instruments that potentially subject us to credit risk consist principally of cash and cash equivalents (including 

money market funds and time deposits) and accounts receivable. As per our risk management investment policy, we limit 
exposure to concentration of credit risk by limiting the amount invested in any one mutual fund to a maximum of 1% of the 
fund total assets or in any one financial institution to a maximum of $75.0 million. As of December 31, 2019, our cash and cash 
equivalents balance, including restricted cash, was $193.6 million.

Long-term debt as of December 31, 2019 is as follows (in thousands):

December 31, 2019

Unamortized
Deferred
Financing
Costs

 Carrying
Amount

Debt (inclusive
of discount)

Revolving Credit Facility

Term Loan A

Term Loan B

Australian Dollar Term Loan (the "AUD Term Loan")

UK Bilateral Revolving Credit Facility (the "UK Bilateral Facility")
43/8% Senior Notes due 2021 (the "43/8% Notes")
6% Senior Notes due 2023
53/8% CAD Senior Notes due 2023 (the "CAD Notes due 2023")
53/4% Senior Subordinated Notes due 2024
3% Euro Senior Notes due 2025 (the "Euro Notes")
37/8% GBP Senior Notes due 2025 (the "GBP Notes due 2025")
53/8% Senior Notes due 2026 (the "53/8% Notes")
47/8% Senior Notes due 2027 (the "47/8% Notes due 2027")
51/4% Senior Notes due 2028 (the "51/4% Notes")
47/8% Senior Notes due 2029 (the "47/8% Notes due 2029")
Real Estate Mortgages, Financing Lease Liabilities and Other

Accounts Receivable Securitization Program

Mortgage Securitization Program

Total Long-term Debt

Less Current Portion

Long-term Debt, Net of Current Portion

$

348,808

$

228,125

686,395

226,924

184,601

500,000

600,000

192,058

1,000,000

336,468

527,432

250,000

1,000,000

825,000

1,000,000

523,671

272,062

50,000

8,751,544
(389,013)
$ 8,362,531

$

336,755

228,125

678,902

224,611

182,800

497,564

595,973

189,987

993,591

333,006

521,623

247,244

988,980

815,258

985,896

523,265

271,981

49,018

(12,053) $
—
(7,493)
(2,313)
(1,801)
(2,436)
(4,027)
(2,071)
(6,409)
(3,462)
(5,809)
(2,756)
(11,020)
(9,742)
(14,104)
(406)
(81)
(982)
(86,965)
—

8,664,579
(389,013)
(86,965) $ 8,275,566

See Note 4 to Notes to Consolidated Financial Statements included in this Annual Report for additional information 

regarding our long-term debt. 

a.  Credit Agreement

On August 21, 2017, we entered into a new credit agreement (the "Credit Agreement") which amended and restated our 

then existing credit agreement which consisted of a revolving credit facility (the "Former Revolving Credit Facility") and a 
term loan and was scheduled to terminate on July 6, 2019. The Credit Agreement consists of a revolving credit facility (the 
"Revolving Credit Facility") and a term loan (the "Term Loan A"). The maximum amount permitted to be borrowed under the 
Revolving Credit Facility is $1,750.0 million. The original principal amount of the Term Loan A was $250.0 million. Under the 
Revolving Credit Facility, we had the option to request additional commitments of up to $500.0 million, in the form of term 
loans or through increased commitments under the Revolving Credit Facility, subject to the conditions specified in the Credit 
Agreement. The Credit Agreement was originally scheduled to mature on August 21, 2022, at which point all obligations were 
to become due. 

61

 
 
 
On March 22, 2018, we entered into an amendment (the “March 2018 Amendment”) to the Credit Agreement which 

provided us with the option to request additional commitments of up to approximately $1,260.0 million under the Credit 
Agreement in the form of term loans or through increased commitments under the Revolving Credit Facility, subject to the 
conditions specified in the Credit Agreement. On June 4, 2018, we entered into another amendment (the "June 2018 
Amendment") to the Credit Agreement which (i) reduced interest rate margins applicable to existing and future borrowings 
under the Revolving Credit Facility and Term Loan A by 0.25% and (ii) extended the maturity date of the Credit Agreement to 
June 4, 2023. The Term Loan A is to be paid in quarterly installments in an amount equal to $3.1 million per quarter, with the 
remaining balance due on June 4, 2023.

On December 20, 2019, we entered into an amendment (the “December 2019 Amendment”) to the Credit Agreement. The 

December 2019 Amendment amended the definition of EBITDA and certain other definitions and restrictive covenants 
contained in the Credit Agreement.

The Revolving Credit Facility enables IMI and certain of its United States and foreign subsidiaries to borrow in United 
States dollars and (subject to sublimits) a variety of other currencies (including Canadian dollars, British pounds sterling and 
Euros, among other currencies) in an aggregate outstanding amount not to exceed $1,750.0 million.

The amount available for borrowing under the Revolving Credit Facility as of December 31, 2019, which is based on 

IMI's leverage ratio, the last 12 months' earnings before interest, taxes, depreciation and amortization and rent expense 
("EBITDAR"), other adjustments as defined in the Credit Agreement and current external debt, was $1,396.3 million (which 
amount represents the maximum availability as of such date). Available borrowings under the Revolving Credit Facility are 
subject to compliance with our indenture covenants as described more fully below.

In connection with the March 2018 Amendment, IMI's wholly owned subsidiary, Iron Mountain Information 

Management, LLC ("IMIM"), entered into an incremental term loan activation notice (the "Activation Notice"), with certain 
lenders pursuant to which the lenders party to the Activation Notice agreed to provide commitments to fund an incremental 
term loan B in the original principal amount of $700.0 million (the “Term Loan B”). On March 26, 2018, IMIM borrowed the 
full amount of the Term Loan B, which matures on January 2, 2026. The Term Loan B was issued at 99.75% of par. The 
aggregate net proceeds of approximately $689.9 million, after paying commissions to the joint lead arrangers and net of the 
original discount, were used to repay outstanding borrowings under the Revolving Credit Facility. The Term Loan B holders 
benefit from the same security and guarantees as other borrowings under the Credit Agreement. The Term Loan B holders also 
benefit from the same affirmative and negative covenants as other borrowings under the Credit Agreement; however, the Term 
Loan B holders are not generally entitled to the benefits of the financial covenants under the Credit Agreement. 

As of December 31, 2019, we had $686.4 million outstanding on the Term Loan B and the interest rate in effect under the 

Term Loan B was 3.6%. The amount of debt for the Term Loan B reflects an unamortized original issue discount of $1.4 
million as of December 31, 2019. 

b.  Issuance of 47/8% Notes due 2029

In September 2019, IMI completed a private offering of $1,000.0 million in aggregate principal amount of the 47/8% 
Notes due 2029. The 47/8% Notes due 2029 were issued at par. The net proceeds of approximately $987.5 million from the 
47/8% Notes due 2029, after paying the initial purchasers' commissions, were used to repay outstanding borrowings under the 
Revolving Credit Facility.

c.  Australian Dollar Term Loan Amendment

On March 27, 2018, Iron Mountain Australia Group Pty Ltd. ("IM Australia"), a wholly owned subsidiary of IMI, 
amended its AUD Term Loan (the "AUD Term Loan Amendment") to (i) increase the borrowings under the AUD Term Loan 
from 250.0 million Australian dollars to 350.0 million Australian dollars; (ii) increase the quarterly principal payments from 6.3 
million Australian dollars per year to 8.8 million Australian dollars per year; and (iii) decrease the interest rate on the AUD 
Term Loan from BBSY (an Australian benchmark variable interest rate) plus 4.3% to BBSY plus 3.875%. The interest rate in 
effect under the AUD Term Loan was 4.8% as of December 31, 2019. The AUD Term Loan matures in September 2022. All 
indebtedness associated with the AUD Term Loan was issued at 99% of par. The net proceeds associated with the AUD Term 
Loan Amendment of approximately 99.0 million Australian dollars (or approximately $75.6 million, based upon the exchange 
rate between the Australian dollar and the United States dollar on March 29, 2018 (the closing date of the AUD Term Loan 
Amendment)), net of the original discount, were used to repay outstanding borrowings under the Revolving Credit Facility. See 
Note 4 to Notes to Consolidated Financial Statements included in this Annual Report for additional details on the AUD Term 
Loan.

62

d.  UK Bilateral Revolving Credit Facility 

On September 24, 2018, Iron Mountain (UK) PLC ("IM UK") and Iron Mountain (UK) Data Centre Limited entered into 

a 140.0 million British pounds sterling Revolving Credit Facility (the "UK Bilateral Facility") with Barclays Bank PLC. The 
maximum amount permitted to be borrowed under the UK Bilateral Facility is 140.0 million British pounds sterling, and we 
have the option to request additional commitments of up to 125.0 million British pounds sterling, subject to the conditions 
specified in the UK Bilateral Facility. The UK Bilateral Facility was fully utilized on September 24, 2018 (the closing date of 
the UK Bilateral Facility). The initial net proceeds received under the UK Bilateral Facility of 138.3 million British pounds 
sterling (or approximately $180.3 million, based upon the exchange rate between the British pound sterling and the United 
States dollar on September 24, 2018 (the closing date of the UK Bilateral Facility)), net of upfront fees, were used to repay 
borrowings under the Revolving Credit Facility. The UK Bilateral Facility is secured by certain properties in the United 
Kingdom. IMI and its direct and indirect 100% owned United States subsidiaries that represent the substantial majority of its 
United States operations guarantee all the obligations under the UK Bilateral Facility. The UK Bilateral Facility is scheduled to 
mature on September 23, 2022, at which point all obligations become due. The UK Bilateral Facility contains an option to 
extend the maturity date for an additional year, subject to the conditions specified in the UK Bilateral Facility, including the 
lender's consent. The UK Bilateral Facility bears interest at LIBOR plus 2.25%. The interest rate in effect under the UK 
Bilateral Facility as of December 31, 2019 was 3.1%. 

e.  Accounts Receivable Securitization Program

In March 2015, we entered into a $250.0 million accounts receivable securitization program (the "Accounts Receivable 

Securitization Program") involving several of our wholly owned subsidiaries and certain financial institutions. Under the 
Accounts Receivable Securitization Program, certain of our subsidiaries sell substantially all of their United States accounts 
receivable balances to our wholly owned special purpose entities, Iron Mountain Receivables QRS, LLC and Iron Mountain 
Receivables TRS, LLC (the "Accounts Receivable Securitization Special Purpose Subsidiaries"). The Accounts Receivable 
Securitization Special Purpose Subsidiaries use the accounts receivable balances to collateralize loans obtained from certain 
financial institutions. The Accounts Receivable Securitization Special Purpose Subsidiaries are consolidated subsidiaries of 
IMI. IMIM retains the responsibility of servicing the accounts receivable balances pledged as collateral for the Accounts 
Receivable Securitization Program and IMI provides a performance guaranty. The maximum availability allowed is limited by 
eligible accounts receivable, as defined under the terms of the Accounts Receivable Securitization Program. 

On July 31, 2017, we amended the Accounts Receivable Securitization Program to (i) increase the maximum amount 
available from $250.0 million to $275.0 million and (ii) to extend the maturity date from March 6, 2018 to July 30, 2020, at 
which point all obligations become due. As the Accounts Receivable Securitization Program matures on July 30, 2020, the 
amount outstanding under the Accounts Receivable Securitization Program is classified within the current portion of long-term 
debt in our Consolidated Balance Sheet as of December 31, 2019. As of December 31, 2019, the maximum availability allowed 
and amount outstanding under the Accounts Receivable Securitization Program was $272.1 million. The interest rate in effect 
under the Accounts Receivable Securitization Program was 2.8% as of December 31, 2019. Commitment fees at a rate of 40 
basis points are charged on amounts made available but not borrowed under the Accounts Receivable Securitization Program. 

f.  Letters of Credit

 As of December 31, 2019, we had outstanding letters of credit totaling $35.3 million, of which $4.9 million reduce our 

borrowing capacity under the Revolving Credit Facility (as described above). The letters of credit expire at various dates 
between January 2020 and January 2033.

g.  Debt Covenants

The Credit Agreement, our indentures and other agreements governing our indebtedness contain certain restrictive 
financial and operating covenants, including covenants that restrict our ability to complete acquisitions, pay cash dividends, 
incur indebtedness, make investments, sell assets and take certain other corporate actions. The covenants do not contain a rating 
trigger. Therefore, a change in our debt rating would not trigger a default under the Credit Agreement, our indentures or other 
agreements governing our indebtedness. The Credit Agreement uses EBITDAR-based calculations as the primary measures of 
financial performance, including leverage and fixed charge coverage ratios.

63

 
Our leverage and fixed charge coverage ratios under the Credit Agreement as of December 31, 2019 and 2018, as well as 

our leverage ratio under our indentures as of December 31, 2019 and 2018 are as follows:

Net total lease adjusted leverage ratio

Net secured debt lease adjusted leverage ratio

Bond leverage ratio (not lease adjusted)

Fixed charge coverage ratio

December 31, 2019
5.7

2.3

5.9

2.2

______________________________________________________________

December 31, 2018

Maximum/Minimum Allowable

5.6 Maximum allowable of 6.5

2.6 Maximum allowable of 4.0

5.8 Maximum allowable of 6.5-7.0(1)

2.2 Minimum allowable of 1.5

(1)  The maximum allowable leverage ratio under our indentures for the GBP Notes due 2025, the 47/8% Notes due 2027, 

the 51/4% Notes and the 47/8% Notes due 2029 is 7.0, while the maximum allowable leverage ratio under the 
indentures pertaining to our remaining senior and senior subordinated notes is 6.5. In certain instances as provided in 
our indentures, we have the ability to incur additional indebtedness that would result in our bond leverage ratio 
exceeding the maximum allowable ratio under our indentures and still remain in compliance with the covenant.

Noncompliance with these leverage and fixed charge coverage ratios would have a material adverse effect on our 

financial condition and liquidity.

_______________________________________________________________________________

Our ability to pay interest on or to refinance our indebtedness depends on our future performance, working capital levels 

and capital structure, which are subject to general economic, financial, competitive, legislative, regulatory and other factors 
which may be beyond our control. There can be no assurance that we will generate sufficient cash flow from our operations or 
that future financings will be available on acceptable terms or in amounts sufficient to enable us to service or refinance our 
indebtedness or to make necessary capital expenditures.

Derivative Instruments

In July 2019, we entered into forward-starting interest rate swap agreements to limit our exposure to changes in interest 

rates on a portion of our floating rate indebtedness once our current interest rate swaps expire in March 2022. The forward-
starting interest rate swap agreements have $350.0 million in notional value, commence in March 2022 and expire in March 
2024. Under the swap agreements we will receive variable rate interest payments based upon one-month LIBOR, in exchange 
for the payment of fixed interest rate payments at the rates specified in the interest rate swap agreements. We have designated 
these interest rate swap agreements as cash flow hedges. 

In August 2019, we entered into cross-currency swap agreements to hedge the variability of exchange rate impacts 

between the United States dollar and the Euro. Under the terms of the cross-currency swap agreements we notionally 
exchanged approximately $110.0 million at an interest rate of 6.0% for approximately 99.1 million Euros at a weighted average 
interest rate of approximately 3.65%. The cross-currency swap agreements, which expire in August 2023, are designated as a 
hedge of net investment against certain of our Euro denominated subsidiaries and require an exchange of the notional amounts 
at maturity. We have designated these cross-currency swap agreements as net investment hedges.

 See Note 3 to Notes to Consolidated Financial Statements included in this Annual Report for additional information on 

our derivative instruments. 

Equity Financing

In October 2017, we entered into the Distribution Agreement with the Agents pursuant to which we may sell, from time to 
time, up to an aggregate sales price of $500.0 million of our common stock through the At The Market (ATM) Equity Program. 
Sales of our common stock made pursuant to the Distribution Agreement may be made in negotiated transactions or 
transactions that are deemed to be “at the market” offerings as defined in Rule 415 under the Securities Act, including sales 
made directly on the NYSE, or sales made to or through a market maker other than on an exchange, or as otherwise agreed 
between the applicable Agent and us. We intend to use the net proceeds from sales of our common stock pursuant to the At The 
Market (ATM) Equity Program for general corporate purposes, which may include acquisitions and investments, including 
acquisitions and investments in our Global Data Center Business, and repaying amounts outstanding from time to time under 
the Revolving Credit Facility.

64

 
During the quarter and year ended December 31, 2019, there were no shares of common stock sold under the At The 

Market (ATM) Equity Program. As of December 31, 2019, the remaining aggregate sale price of shares of our common stock 
available for distribution under the At The Market (ATM) Equity Program was approximately $431.2 million.

 See Note 12 to Notes to Consolidated Financial Statements included in this Annual Report for additional information 

regarding our equity financing. 

Acquisitions

a.  Acquisitions

See Note 6 to Notes to Consolidated Financial Statements included in this Annual Report for information regarding our 

2019 acquisitions. 

On January 9, 2020, we acquired the remaining 75% equity interest in OSG for cash consideration of 6,026 million 
Russian rubles (or approximately $95.1 million, based upon the exchange rate between the Russian ruble and the United States 
dollar on the closing date of the OSG Acquisition) (the "OSG Acquisition"). The OSG Acquisition will enable us to extend our 
Global RIM Business in Russia, Ukraine, Kazakhstan, Belarus, and Armenia. Commencing on the date of the OSG Acquisition 
we will fully consolidate the results of OSG within our consolidated financial statements. 

b.  Significant Acquisition Costs and Capital Expenditures 

Included in Significant Acquisition Costs are certain costs associated with the Recall Transaction and the IODC 

Transaction. Significant Acquisition Costs associated with the Recall Transaction and the IODC Transaction and capital 
expenditures to integrate Recall with our existing operations ("Recall Capital Expenditures"), were $403.8 million, the 
substantial majority of which were incurred prior to the end of 2018.

The following table presents the cumulative amount of Significant Acquisition Costs and Recall Capital Expenditures 
incurred for the years ended December 31, 2019, 2018 and 2017 and the cumulative amount incurred through December 31, 
2019 (in thousands):

Year Ended December 31,

2019

2018

2017

Cumulative Total Through
December 31, 2019

Significant Acquisition Costs

Recall Capital Expenditures

Total

$

$

13,293

2,447

15,740

$

$

50,665

23,640

74,305

$

$

84,901

31,441

116,342

$

$

327,817

75,984

403,801

65

Contractual Obligations

The following table summarizes our contractual obligations as of December 31, 2019 and the anticipated effect of these 

obligations on our liquidity in future years (in thousands):

Financing Lease Obligations(1)

Long-Term Debt Obligations (excluding
Financing Lease Obligations)

Interest Payments(2)

Operating Lease Obligations(3)

Purchase, Asset Retirement and Other
Obligations(4)

Payments Due by Period

Total
511,019

$

Less than
1 Year

1–3 Years

3–5 Years

More than
5 Years

$

62,271

$

99,879

$

70,979

$

277,890

8,386,949

2,241,373

2,915,409

342,430

395,344

339,469

1,026,353

2,376,165

4,642,001

713,343

615,609

568,046

505,413

564,640

1,454,918

269,975

134,127

100,688

3,989

31,171

Total(5)(6)

$14,324,725

$ 1,273,641

$ 2,555,872

$ 3,524,592

$ 6,970,620

_______________________________________________________________________________

(1)  Excluded from our financing lease obligations is the potential obligation related to an agreement we entered into in the 
fourth quarter of 2019 to lease a facility in the United Kingdom that is currently under construction. The exact terms 
of the lease will be determined upon the completion of building construction, which is expected to occur in late 2020. 
We expect the rent due in the first year of the lease to be approximately $5.0 million, and we expect the term of the 
lease to be approximately 25 years. 

(2)  Amounts include variable rate interest payments, which are calculated utilizing the applicable interest rates as of 

December 31, 2019; see Note 4 to Notes to Consolidated Financial Statements included in this Annual Report.  

(3)  These amounts are net of sublease income of $34.1 million in total (including $7.7 million, $10.3 million, $8.4 million 

and $7.7 million, in less than 1 year, 1-3 years, 3-5 years and more than 5 years, respectively).

(4)  Purchase commitments include obligations for future construction costs associated with the expansion of our Global 

Data Center Business, which represent a significant amount of the purchase commitments due in less than one year.

(5)  The table above excludes $35.1 million in uncertain tax positions as we are unable to make reliable estimates of the 

period of cash settlement, if any, with the respective taxing authorities.

(6)  The table above excludes $67.7 million of redeemable noncontrolling interests, which represents the estimated 
redemption value of the redeemable noncontrolling interests. See Note 2.v. to Notes to Consolidated Financial 
Statements included in this Annual Report. This table also excludes purchase commitments associated with 
acquisitions closed or expected to close in 2020.

We expect to meet our cash flow requirements for the next twelve months from cash generated from operations, cash on 
hand, borrowings under the Credit Agreement and other financings (including the issuance of equity under our At The Market 
(ATM) Equity Program). We expect to meet our long-term cash flow requirements using the same means described above. We 
are currently operating above our long-term targeted leverage ratio and expect our leverage ratio to reduce over time through 
effective capital allocation strategies and business growth.

Off-Balance Sheet Arrangements

We have no off-balance sheet arrangements as defined in Regulation S-K Item 303(a)(4)(ii).

66

 
 
Net Operating Losses

At December 31, 2019, we have federal net operating loss carryforwards of $152.7 million available to reduce future 
federal taxable income, the majority of which expire from 2024 through 2037. Of the $152.7 million, we expect to utilize $39.2 
million and realize a federal tax benefit of $8.2 million. We can carry forward these net operating losses to the extent we do not 
utilize them in any given available year. We have state net operating loss carryforwards, which expire from 2020 through 2039, 
of which an insignificant state tax benefit is expected to be realized. We have assets for foreign net operating losses of $90.8 
million, with various expiration dates (and in some cases no expiration date), subject to a valuation allowance of approximately 
64%.

Inflation

Certain of our expenses, such as wages and benefits, insurance, occupancy costs and equipment repair and replacement, 

are subject to normal inflationary pressures. Although to date we have been able to offset inflationary cost increases with 
increased operating efficiencies, the negotiation of favorable long-term real estate leases and an ability to increase prices in our 
customer contracts (many of which contain provisions for inflationary price escalators), we can give no assurance that we will 
be able to offset any future inflationary cost increases through similar efficiencies, leases or increased storage rental or service 
charges.

Item 7A. Quantitative and Qualitative Disclosures About Market Risk.

Credit Risk

Financial instruments that potentially subject us to credit risk consist principally of cash and cash equivalents (including 

money market funds and time deposits) and accounts receivable. The only significant concentrations of liquid investments as of 
December 31, 2019 relate to cash and cash equivalents held in money market funds with seven "Triple A" rated money market 
funds. As per our risk management investment policy, we limit exposure to concentration of credit risk by limiting the amount 
invested in any one mutual fund to a maximum of 1% of the fund total assets or in any one financial institution to a maximum 
of $50.0 million. As of December 31, 2019, our cash and cash equivalents balance, including restricted cash, was $193.6 
million.

Interest Rate Risk

Given the recurring nature of our revenues and the long-term nature of our asset base, we have the ability and the 
preference to use long-term, fixed interest rate debt to finance our business at attractive rates, thereby helping to preserve our 
long-term returns on invested capital. We target approximately 75% of our debt portfolio to be fixed with respect to interest 
rates. Occasionally, we may use interest rate swaps as a tool to maintain our targeted level of fixed rate debt.  

In March 2018, we entered into interest rate swap agreements to limit our exposure to changes in interest rates on a 

portion of our floating rate indebtedness. As of December 31, 2019, we had $350.0 million in notional value of interest rate 
swap agreements outstanding, which expire in March 2022. Under the interest rate swap agreements, we receive variable rate 
interest payments associated with the notional amount of each interest rate swap, based upon one-month LIBOR, in exchange 
for the payment of fixed interest rate payments (at the fixed interest rate specified in the interest rate swap agreements). 

In July 2019, we entered into forward-starting interest rate swap agreements to limit our exposure to changes in interest 

rates on a portion of our floating rate indebtedness once our current interest rate swaps expire in March 2022. The forward-
starting interest rate swap agreements have $350.0 million in notional value, commence in March 2022 and expire in March 
2024. Under the swap agreements we will receive variable rate interest payments based upon one-month LIBOR, in exchange 
for the payment of fixed interest rate payments at the rates specified in the interest rate swap agreements. We have designated 
these interest rate swap agreements as cash flow hedges. 

As of December 31, 2019, we had $1,692.5 million of variable rate debt outstanding with a weighted average variable 

interest rate of approximately 3.8%, and $7,059.0 million of fixed rate debt outstanding. As of December 31, 2019, 
approximately 81% of our total debt outstanding was fixed. If the weighted average variable interest rate on our variable rate 
debt had increased by 1%, our net income for the year ended December 31, 2019 would have been reduced by approximately 
$18.6 million. 

67

See Note 3 to Notes to Consolidated Financial Statements included in this Annual Report for a discussion on our interest 

rate swaps and Note 4 to Notes to Consolidated Financial Statements included in this Annual Report for a discussion of our 
long-term indebtedness, including the fair values of such indebtedness as of December 31, 2019.

Currency Risk 

Our international investments may be subject to risks and uncertainties related to fluctuations in currency valuation. Our 
reporting currency is the United States dollar. However, our international revenues and expenses are generated in the currencies 
of the countries in which we operate, primarily the British pound sterling, Euro, Canadian dollar, Brazilian real and the 
Australian dollar. Declines in the value of the local currencies in which we are paid relative to the United States dollar will 
cause revenues in United States dollar terms to decrease and dollar-denominated liabilities to increase in local currency.

The impact of currency fluctuations on our earnings is mitigated by the fact that most operating and other expenses are 
also incurred and paid in the local currency. We also have several intercompany obligations between our foreign subsidiaries 
and IMI and our United States-based subsidiaries. In addition, our foreign subsidiaries and IME also have intercompany 
obligations between them. These intercompany obligations are primarily denominated in the local currency of the foreign 
subsidiary.

We have adopted and implemented a number of strategies to mitigate the risks associated with fluctuations in foreign 
currency exchange rates. One strategy is to finance certain of our international subsidiaries with debt that is denominated in 
local currencies, thereby providing a natural hedge. In determining the amount of any such financing, we take into account 
local tax considerations, among other factors. Another strategy we utilize is for IMI or IMIM, a wholly-owned subsidiary of 
IMI, to borrow in foreign currencies to hedge our intercompany financing activities. In addition, on occasion, we enter into 
currency swaps to temporarily or permanently hedge an overseas investment, such as a major acquisition, to lock in certain 
transaction economics. We have implemented these strategies for our foreign investments in the United Kingdom, Canada, 
Australia, Latin America and continental Europe. IM UK has financed a portion of its capital needs through the issuance in 
British pounds sterling of the GBP Notes due 2025. Our Australian business has financed a portion of its capital needs through 
direct borrowings in Australian dollars under the AUD Term Loan. Similarly, Iron Mountain Canada Operations ULC has 
financed a portion of its capital needs through direct borrowings in Canadian dollars under the Credit Agreement and through 
the issuance of the CAD Notes due 2023. This creates a tax efficient natural currency hedge. 

During the year ended December 31, 2019, we designated a portion of the Euro Notes as a hedge of net investment of 

certain of our Euro denominated subsidiaries. As a result, we recorded $6.0 million ($6.0 million net of tax) of foreign 
exchange gains related to the "marking-to-market" of such debt to currency translation adjustments which is a component of 
Accumulated other comprehensive items, net included in our Consolidated Balance Sheet for the year ended December 31, 
2019. As of December 31, 2019, cumulative net gains of $20.3 million, net of tax are recorded in Accumulated other 
comprehensive items, net associated with this net investment hedge.

In August 2019, we entered into cross-currency swap agreements to hedge the variability of exchange rate impacts 

between the United States dollar and the Euro. Under the terms of the cross-currency swap agreements we notionally 
exchanged approximately $110.0 million at an interest rate of 6.0% for approximately 99.1 million Euros at a weighted average 
interest rate of approximately 3.65%. The cross-currency swap agreements, which expire in August 2023, are designated as a 
hedge of net investment against certain of our Euro denominated subsidiaries and require an exchange of the notional amounts 
at maturity. The cross-currency swaps are marked to market at each reporting period and any changes in fair value are 
recognized as a component of Accumulated other comprehensive items, net. Unrealized gains are recognized as assets while 
unrecognized losses are recognized as liabilities. At December 31, 2019, we had a derivative liability of $1.0 million, which 
was recorded as a component of Other within Other assets, net in our Consolidated Balance Sheet, which represents the fair 
value of the cross-currency swap agreements. We have recorded unrealized losses of $1.0 million for the year ended December 
31, 2019.

68

As of December 31, 2019, we had no outstanding forward contracts. At the maturity of any forward contract, we may 
enter into a new forward contract to hedge movements in the underlying currencies. At the time of settlement, we either pay or 
receive the net settlement amount from any forward contract and recognize this amount in Other expense (income), net in the 
accompanying statements of operations as a realized foreign exchange gain or loss. At the end of each month, we mark the 
outstanding forward contracts to market and record an unrealized foreign exchange gain or loss for the mark-to-market 
valuation. We have not designated any of the forward contracts we have entered as hedges. During the year ended 
December 31, 2019, cash payments included in cash from operating activities from continuing operations related to settlements 
associated with foreign currency forward contracts were $0.7 million. We recorded net losses in connection with forward 
contracts of $0.7 million related to the forward contracts in Other expense (income), net as of December 31, 2019 in the 
Consolidated Financial Statements included in this Annual Report. As of December 31, 2019, except as noted above, our 
currency exposures to intercompany balances are not hedged.

The impact of devaluation or depreciating currency on an entity depends on the residual effect on the local economy and 

the ability of an entity to raise prices and/or reduce expenses. Due to our constantly changing currency exposure and the 
potential substantial volatility of currency exchange rates, we cannot predict the effect of exchange fluctuations on our 
business. The effect of a change in foreign currency exchange rates on our net investment in foreign subsidiaries is reflected in 
the "Accumulated Other Comprehensive Items, net" component of equity. A 10% depreciation in year-end 2019 functional 
currencies, relative to the United States dollar, would result in a reduction in our equity of approximately $257.8 million.

Item 8. Financial Statements and Supplementary Data.

The information required by this item is included in Item 15(a) of this Annual Report.

Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure.

None.

69

Item 9A. Controls and Procedures.  

Disclosure Controls and Procedures

The term "disclosure controls and procedures" is defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act. These 

rules refer to the controls and other procedures of a company that are designed to ensure that information is recorded, 
processed, accumulated, summarized, communicated and reported to management, including its principal executive and 
principal financial officers, as appropriate to allow timely decisions regarding what is required to be disclosed by a company in 
the reports that it files under the Exchange Act. As of December 31, 2019 (the "Evaluation Date"), we carried out an evaluation, 
under the supervision and with the participation of our management, including our chief executive officer and chief financial 
officer, of the effectiveness of our disclosure controls and procedures. Based upon that evaluation, our chief executive officer 
and chief financial officer concluded that, as of the Evaluation Date, our disclosure controls and procedures are effective.

Management's Report on Internal Control over Financial Reporting

Our management, with the participation of our principal executive officer and principal financial officer, is responsible for 

establishing and maintaining adequate internal control over financial reporting as defined in Rules 13a-15(f) and 15d-15(f) of 
the Exchange Act. Our internal control system is designed to provide reasonable assurance to our management and board of 
directors regarding the preparation and fair presentation of published financial statements. Due to their inherent limitations, 
internal control over financial reporting may not prevent or detect misstatements. Projections of any evaluation of effectiveness 
to future periods are subject to the risks that controls may become inadequate because of changes in conditions or that the 
degree of compliance with policies or procedures may deteriorate. Under the supervision and with the participation of our 
management, including our chief executive officer and chief financial officer, we conducted an evaluation of the effectiveness 
of our internal control over financial reporting based on the framework in Internal Control—Integrated Framework (2013) 
issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this evaluation, our management 
concluded that our internal control over financial reporting was effective as of December 31, 2019.

The effectiveness of our internal control over financial reporting has been audited by Deloitte & Touche LLP, an 

independent registered public accounting firm, as stated in their report which is included in this Annual Report.

70

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM  

To the shareholders and the Board of Directors of Iron Mountain Incorporated

Opinion on Internal Control over Financial Reporting

We have audited the internal control over financial reporting of Iron Mountain Incorporated and subsidiaries (the “Company”) 
as of December 31, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the 
Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the Company maintained, in all 
material respects, effective internal control over financial reporting as of December 31, 2019, based on criteria established in 
Internal Control - Integrated Framework (2013) issued by COSO. 

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated financial statements as of and for the year ended December 31, 2019, of the Company and our 
report dated February 13, 2020, expressed an unqualified opinion on those financial statements and included an explanatory 
paragraph regarding the Company’s adoption of Accounting Standards Update No. 2016-02, Leases (Topic 842), as amended. 

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's Report 
on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control 
over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be 
independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all 
material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk 
that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the 
assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit 
provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control over Financial Reporting

A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company's assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ DELOITTE & TOUCHE LLP

Boston, Massachusetts
February 13, 2020

71

 
Changes in Internal Control over Financial Reporting

Our management, with the participation of our principal executive officer and principal financial officer, is responsible for 

establishing and maintaining adequate internal control over financial reporting as defined in Rules 13a-15(f) and 15d-15(f) of 
the Exchange Act. Our internal control system is designed to provide reasonable assurance to our management and board of 
directors regarding the preparation and fair presentation of published financial statements. 

In the ordinary course of business, we may routinely modify, upgrade or enhance our internal controls and procedures for 
financial reporting. During the last two months of the year ended December 31, 2019, we reorganized certain internal controls 
as a result of Project Summit. However, there were no changes in our internal control over financial reporting (as defined in 
Rule 13a-15(f) under the Securities Act of 1934) during the quarter ended December 31, 2019 that have materially affected, or 
are reasonably likely to materially affect, our internal control over financial reporting.

Item 9B. Other Information.

None.

72

Item 10. Directors, Executive Officers and Corporate Governance.

PART III

The information required by Item 10 is incorporated by reference to our Proxy Statement.

Item 11. Executive Compensation.

The information required by Item 11 is incorporated by reference to our Proxy Statement.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

The information required by Item 12 is incorporated by reference to our Proxy Statement.

Item 13. Certain Relationships and Related Transactions, and Director Independence.

The information required by Item 13 is incorporated by reference to our Proxy Statement.

Item 14. Principal Accountant Fees and Services.

The information required by Item 14 is incorporated by reference to our Proxy Statement.

Item 15. Exhibits and Financial Statement Schedules.

(a) Financial Statements filed as part of this report:

PART IV

Iron Mountain Incorporated

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets, December 31, 2019 and 2018

Consolidated Statements of Operations, Years Ended December 31, 2019, 2018 and 2017

Consolidated Statements of Comprehensive Income (Loss), Years Ended December 31, 2019, 2018 and 2017

Consolidated Statements of Equity, Years Ended December 31, 2019, 2018 and 2017

Consolidated Statements of Cash Flows, Years Ended December 31, 2019, 2018 and 2017

Notes to Consolidated Financial Statements

Financial Statement Schedule III—Schedule of Real Estate and Accumulated Depreciation

  Page

74

76

77

78

79

80

81

160

(b)  Exhibits filed as part of this report: As listed in the Exhibit Index following the Financial Statement Schedule III-

Schedule of Real Estate and Accumulated Depreciation.

73

 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the shareholders and the Board of Directors of Iron Mountain Incorporated

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Iron Mountain Incorporated and subsidiaries (the 
"Company") as of December 31, 2019 and 2018, the related consolidated statements of operations, comprehensive income 
(loss), equity, and cash flows, for each of the three years in the period ended December 31, 2019, and the related notes and the 
schedule listed in the Index at Item 15 (collectively referred to as the "financial statements"). In our opinion, the financial 
statements present fairly, in all material respects, the financial position of the Company as of December 31, 2019 and 2018, and 
the results of its operations and its cash flows for each of the three years in the period ended December 31, 2019, in conformity 
with accounting principles generally accepted in the United States of America.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company's internal control over financial reporting as of December 31, 2019, based on criteria established in 
Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway 
Commission and our report dated February 13, 2020, expressed an unqualified opinion on the Company's internal control over 
financial reporting.

Change in Accounting Principle

As discussed in Note 2 to the consolidated financial statements, the Company changed its method of accounting for leases in 
2019 due to the adoption of Accounting Standards Update No. 2016-02, Leases (Topic 842), as amended, using the modified 
retrospective approach.

Basis for Opinion

These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on 
the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable 
rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to 
error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial 
statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included 
examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included 
evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall 
presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current-period audit of the financial statements that 
was communicated or required to be communicated to the audit committee and that (1) relates to accounts or disclosures that 
are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The 
communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and 
we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the 
accounts or disclosures to which it relates.

74

Goodwill - Global Data Center Reporting Unit - Refer to Note 2.h. to the financial statements 

Critical Audit Matter Description

The Company’s evaluation of goodwill for impairment involves the comparison of the fair value of each reporting unit to its 
carrying value. The Company determined the fair value of the Global Data Center reporting unit using a combined approach 
based on the present value of future cash flows (the "Discounted Cash Flow Model") and market multiples (the "Market 
Approach"). The determination of the fair value using the Discounted Cash Flow Model requires management to make 
significant assumptions related to future revenue growth rates, operating margins, discount rates and capital expenditures. The 
determination of the fair value using the Market Approach requires management to make significant assumptions related to 
adjusted earnings before interest, taxes, depreciation and amortization ("Adjusted EBITDA") multiples. Changes in economic 
and operating conditions impacting these assumptions or changes in multiples could result in goodwill impairments in future 
periods. The goodwill balance allocated to the Global Data Center reporting unit was $421 million as of October 1, 2019 
(goodwill impairment testing date). The fair value of the Global Data Center reporting unit exceeded its carrying value as of the 
measurement date and, therefore, no impairment was recognized.

The Global Data Center reporting unit's fair value exceeded its carrying value by less than 10%, accordingly, auditing the 
assumptions used in the goodwill impairment analysis for this reporting unit involved especially subjective judgment.

How the Critical Audit Matter Was Addressed in the Audit

Our audit procedures related to future revenue growth rates, operating margins and capital expenditures (collectively, the 
"Forecast"), Adjusted EBITDA multiples and the selection of discount rates for the Global Data Center reporting unit included 
the following, among others: 

•  We tested the effectiveness of controls over goodwill, including those over the Forecast and the selection of the 

Adjusted EBITDA multiples and discount rates. 

•  We evaluated management’s ability to accurately forecast by comparing actual results to management’s historical 

forecasts. 

•  We evaluated the reasonableness of management’s Forecast by comparing it to (1) historical results, (2) internal 

communications to management and the Board of Directors, and (3) forecasted information included in Company 
press releases and industry reports of the Company and companies in its peer group.

•  With the assistance of our fair value specialists, we evaluated the Adjusted EBITDA multiples, including testing the 

underlying source information and mathematical accuracy of the calculations and comparing the multiples selected by 
management to its guideline companies.

•  With the assistance of our fair value specialists, we evaluated the discount rates, including testing the underlying 
source information and the mathematical accuracy of the calculations, and developing a range of independent 
estimates and comparing those to the discount rates selected by management.

/s/ DELOITTE & TOUCHE LLP

Boston, Massachusetts
February 13, 2020
We have served as the Company's auditor since 2002.

75

 
IRON MOUNTAIN INCORPORATED

CONSOLIDATED BALANCE SHEETS

(In thousands, except share and per share data)

ASSETS

Current Assets:

Cash and cash equivalents

Accounts receivable (less allowances of $42,856 and $43,584 as of December 31, 2019 and 2018, respectively)

Prepaid expenses and other

Total Current Assets

Property, Plant and Equipment:

Property, plant and equipment

Less—Accumulated depreciation

Property, Plant and Equipment, net

Other Assets, Net:

Goodwill

Customer relationships, customer inducements and data center lease-based intangibles

Operating lease right-of-use assets (see Note 2.m.)

Other

Total Other Assets, Net

Total Assets

LIABILITIES AND EQUITY

Current Liabilities:

Current portion of long-term debt

Accounts payable

Accrued expenses and other current liabilities (includes current portion of operating lease liabilities, see Note
2.m.)

Deferred revenue

Total Current Liabilities

Long-term Debt, net of current portion

Long-term Operating Lease Liabilities, net of current portion (see Note 2.m.)

Other Long-term Liabilities

Deferred Rent (see Note 2.m.)

Deferred Income Taxes

Commitments and Contingencies (see Note 10)

Redeemable Noncontrolling Interests (see Note 2.v.)

Equity:

Iron Mountain Incorporated Stockholders' Equity:

Preferred stock (par value $0.01; authorized 10,000,000 shares; none issued and outstanding)

Common stock (par value $0.01; authorized 400,000,000 shares; issued and outstanding 287,299,645 shares
and 286,321,009 shares as of December 31, 2019 and 2018, respectively)

Additional paid-in capital

(Distributions in excess of earnings) Earnings in excess of distributions
Accumulated other comprehensive items, net

Total Iron Mountain Incorporated Stockholders' Equity

Noncontrolling Interests

Total Equity

Total Liabilities and Equity

December 31,

2019

2018

$

193,555

$

850,701

192,083

1,236,339

8,048,906

(3,425,869)

4,623,037

4,485,209

1,393,183

1,869,101

209,947

7,957,440

$

$

13,816,816

$

389,013

$

324,708

961,752

274,036

1,949,509

8,275,566

1,728,686

143,018

—

188,128

165,485

846,889

195,740

1,208,114

7,600,949

(3,111,392)

4,489,557

4,441,030

1,506,522

—

211,995

6,159,547

11,857,218

126,406

318,765

780,781

264,823

1,490,775

8,016,417

—

111,331

121,864

183,836

67,682

70,532

—

2,873

4,298,566

(2,574,896)
(262,581)

1,463,962

265

1,464,227

$

13,816,816

$

—

2,863

4,263,348

(2,139,493)
(265,664)

1,861,054

1,409

1,862,463

11,857,218

The accompanying notes are an integral part of these consolidated financial statements.

76

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

CONSOLIDATED STATEMENTS OF OPERATIONS

(In thousands, except per share data)

Revenues:

Storage rental

Service

Total Revenues

Operating Expenses:

Cost of sales (excluding depreciation and amortization)

Selling, general and administrative

Depreciation and amortization

Significant Acquisition Costs (see Note 2.x.)

Restructuring Charges (see Note 14)

Intangible impairments

(Gain) Loss on disposal/write-down of property, plant and equipment, net

Total Operating Expenses

Operating Income (Loss)

Interest Expense, Net (includes Interest Income of $6,559, $6,553 and $7,659 in 2019,
2018 and 2017, respectively)

Other Expense (Income), Net

Income (Loss) from Continuing Operations Before Provision (Benefit) for Income
Taxes

Provision (Benefit) for Income Taxes

Income (Loss) from Continuing Operations

Income (Loss) from Discontinued Operations, Net of Tax

Net Income (Loss)

Less: Net Income (Loss) Attributable to Noncontrolling Interests

Net Income (Loss) Attributable to Iron Mountain Incorporated
Earnings (Losses) per Share—Basic:

Income (Loss) from Continuing Operations

Total (Loss) Income from Discontinued Operations, Net of Tax

Net Income (Loss) Attributable to Iron Mountain Incorporated
Earnings (Losses) per Share—Diluted:

Income (Loss) from Continuing Operations

Total (Loss) Income from Discontinued Operations, Net of Tax

Net Income (Loss) Attributable to Iron Mountain Incorporated

Weighted Average Common Shares Outstanding—Basic

Weighted Average Common Shares Outstanding—Diluted

Year Ended December 31,

2019

2018

2017

$

2,681,087

$

2,622,455

$

1,581,497

4,262,584

1,833,315

991,664

658,201

13,293

48,597

—

(63,824)

3,481,246

781,338

419,298

33,898

328,142

59,931

268,211

104

268,315

938

267,377

0.93

$

$

— $

0.93

0.93

$

$

— $

0.93

$

1,603,306

4,225,761

1,793,954

1,006,983

639,514

50,665

—

—

(73,622)

3,417,494

808,267

409,648

(11,692)

410,311

42,753

367,558

(12,427)

355,131

1,198

353,933

1.28

$

$

(0.04) $

1.24

1.28

$

$

(0.04) $

1.23

$

$

$

$

$

$

$

$

2,377,557

1,468,021

3,845,578

1,664,825

937,180

522,376

84,901

—

3,011

(766)

3,211,527

634,051

353,645

79,429

200,977

22,962

178,015

(6,291)

171,724

1,611

170,113

0.66

(0.02)

0.64

0.66

(0.02)

0.64

286,971

287,687

285,913

286,653

265,898
266,845    

The accompanying notes are an integral part of these consolidated financial statements.

77

 
 
 
 
 
 
 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)

(In thousands)

Net Income (Loss)

Other Comprehensive Income (Loss):

Foreign Currency Translation Adjustment

Change in Fair Value of Derivative Instruments

Total Other Comprehensive Income (Loss)

Comprehensive Income (Loss)

Comprehensive Income (Loss) Attributable to Noncontrolling Interests

Year Ended December 31,

2019

2018

2017

$

268,315

$

355,131

$

171,724

11,994

(8,783)

3,211

271,526

1,066

(164,107)

108,564

(973)

(165,080)

190,051

(2,207)

—

108,564

280,288

1,591

Comprehensive Income (Loss) Attributable to Iron Mountain Incorporated

$

270,460

$

192,258

$

278,697

The accompanying notes are an integral part of these consolidated financial statements.

78

 
 
 
 
IRON MOUNTAIN INCORPORATED

CONSOLIDATED STATEMENTS OF EQUITY

(In thousands, except share data)

Iron Mountain Incorporated Stockholders' Equity

Common Stock

Total

Shares

Amounts

Earnings in
Excess of
Distributions
(Distributions in
Excess of 
Earnings)

Additional
Paid-in
Capital

Accumulated
Other
Comprehensive
Items, Net

Noncontrolling
Interests

Redeemable
Noncontrolling
Interests

Balance, December 31, 2016

$

1,936,671

263,682,670

$

2,636

$

3,489,795

$

(1,343,311)

$

(212,573)

$

124

$

54,697

Issuance of shares under employee stock 
purchase plan and option plans and stock-
based compensation

Issuance of shares in connection with the 
Equity Offering, net of underwriting 
discounts and offering expenses (see Note 12)

Issuance of shares through the At The Market 
(ATM) Equity Program, net of underwriting 
discounts and offering expenses (see Note 12)

Issuance of shares in connection with the 
Fortrust Transaction (see Note 6)

Change in value of redeemable 
noncontrolling interests (see Note 2.v.)

Parent cash dividends declared

Foreign currency translation adjustment

Net income (loss)

Noncontrolling interests equity contributions

Noncontrolling interests dividends

Purchase of noncontrolling interests

Balance, December 31, 2017

Cumulative-effect adjustment for adoption of 
ASU 2014-09 (see Note 2.l.)

Issuance of shares under employee stock 
purchase plan and option plans and stock-
based compensation

Issuance of shares in connection with the 
Over-Allotment Option, net of underwriting 
discounts and offering expenses (see Note 12)

Issuance of shares through the At The Market
(ATM) Equity Program, net of underwriting
discounts and offering expenses (see Note 12)

Changes in equity related redeemable 
noncontrolling interests (see Note 2.v.)

Parent cash dividends declared

Foreign currency translation adjustment

Change in fair value of derivative instruments

Net income (loss)

Noncontrolling interests dividends

Balance, December 31, 2018

43,110

1,252,823

13

43,097

515,952

14,500,000

145

515,807

58,566

1,481,053

83,014

2,193,637

(25,680)

(606,476)

108,481

171,945

—

(1,956)

1,507

—

—

—

—

—

—

—

15

22

—

—

—

—

—

—

—

58,551

82,992

(25,680)

—

—

—

—

—

—

—

—

—

—

—

(606,476)

—

170,113

—

—

—

—

—

—

—

—

—

108,584

—

—

—

—

2,285,134

283,110,183

2,831

4,164,562

(1,779,674)

(103,989)

(30,233)

—

30,020

762,340

76,192

2,175,000

8,716

273,486

(16,110)

(683,519)

(160,548)

(973)

353,784

—

—

—

—

—

—

—

—

8

22

2

—

—

—

—

—

—

—

(30,233)

30,012

76,170

8,714

(16,110)

—

—

—

—

—

—

—

—

—

(683,519)

—

—

353,933

—

—

—

—

—

—

—

(160,702)

(973)

—

—

1,862,463

286,321,009

2,863

4,263,348

(2,139,493)

(265,664)

Cumulative-effect adjustment for adoption of 
ASU 2016-02 (see Note 2.m.)

5,781

—

Issuance of shares under employee stock
purchase plan and option plans and stock-
based compensation

Changes in equity related redeemable
noncontrolling interests (see Note 2.v.)

Parent cash dividends declared

Foreign currency translation adjustment

Change in fair value of derivative instruments

Net income (loss)

Noncontrolling interests dividends

Balance, December 31, 2019

36,682

978,636

(1,454)

(708,561)

11,866

(8,783)

266,233

—

—

—

—

—

—

—

—

10

—

—

—

—

—

—

—

5,781

36,672

(1,454)

—

—

—

—

—

—

—

(708,561)

—

—

267,377

—

—

—

—

—

11,866

(8,783)

—

—

$

1,464,227

287,299,645

$

2,873

$

4,298,566

$

(2,574,896)

$

(262,581)

$

The accompanying notes are an integral part of these consolidated financial statements.

79

—

—

—

—

—

—

(103)

1,832

—

(1,956)

1,507

1,404

—

—

—

—

—

—

154

—

(149)

—

1,409

—

—

—

—

—

—

(1,144)

—

265

$

—

—

—

—

25,680

—

83

(221)

13,230

(2,051)

—

91,418

—

—

—

—

(16,151)

—

(3,559)

—

1,347

(2,523)

70,532

—

—

(3,136)

—

128

—

2,082

(1,924)

67,682

 
 
 
 IRON MOUNTAIN INCORPORATED
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)

Year Ended December 31,

2019

2018

2017

Cash Flows from Operating Activities:

Net income (loss)

(Income) loss from discontinued operations

Adjustments to reconcile net income (loss) to cash flows from operating activities:

Depreciation

Amortization (includes amortization of deferred financing costs and discounts of $16,740, $15,675 and $14,962 in 2019, 2018 and
2017, respectively)

Intangible impairments

Revenue reduction associated with amortization of permanent withdrawal fees and above- and below-market leases (see Note 2.i.)

Stock-based compensation expense

(Benefit) provision for deferred income taxes

Loss on early extinguishment of debt

(Gain) loss on disposal/write-down of property, plant and equipment, net

Gain on Russia and Ukraine Divestment (see Note 13)

Foreign currency transactions and other, net

Decrease (increase) in assets

Increase (decrease) in liabilities

Cash Flows from Operating Activities-Continuing Operations

Cash Flows from Operating Activities-Discontinued Operations

Cash Flows from Operating Activities

Cash Flows from Investing Activities:

Capital expenditures

Cash paid for acquisitions, net of cash acquired (see Note 6)

Acquisition of customer relationships

Customer inducements (see Note 2.i.)

Customer fulfillment costs and third party commissions (see Note 2.l.)

Net proceeds from divestments (see Note 13)

Investments in Joint Ventures (see Note 13)

Proceeds from sales of property and equipment and other, net (including real estate) and proceeds from involuntary conversion of
property and equipment

Cash Flows from Investing Activities-Continuing Operations

Cash Flows from Investing Activities-Discontinued Operations

Cash Flows from Investing Activities

Cash Flows from Financing Activities:

Repayment of revolving credit facilities, term loan facilities and other debt

Proceeds from revolving credit facilities, term loan facilities and other debt

Early retirement of senior subordinated and senior notes

Net proceeds from sales of senior notes

Debt financing and equity contribution from noncontrolling interests

Debt repayment and equity distribution to noncontrolling interests

Parent cash dividends

Net proceeds associated with the Equity Offering, including Over-Allotment Option

Net proceeds associated with the At The Market (ATM) Program

Net proceeds (payments) associated with employee stock-based awards

Payment of debt financing and stock issuance costs and other

Cash Flows from Financing Activities-Continuing Operations

Cash Flows from Financing Activities-Discontinued Operations

Cash Flows from Financing Activities

Effect of Exchange Rates on Cash and Cash Equivalents

Increase (decrease) in Cash and Cash Equivalents

Cash and Cash Equivalents, including Restricted Cash, Beginning of Year

Cash and Cash Equivalents, including Restricted Cash, End of Year

Supplemental Information:

Cash Paid for Interest

Cash Paid for Income Taxes, Net

Non-Cash Investing and Financing Activities:

Financing Leases (see Note 2.m.)

Accrued Capital Expenditures

Accrued Purchase Price and Other Holdbacks (see Note 6)

Dividends Payable

Fair Value of Stock Issued for Fortrust Transaction (see Note 6)

$

268,315

$

(104)

456,323

218,618

—

13,703

35,654

(624)

—

(63,824)

—

29,838

5,404

3,352

966,655

—

966,655

(692,983)

(58,237)

(46,105)

(9,371)

(76,171)

—

(19,222)

166,143

(735,946)

5,061

(730,885)

355,131

$

12,427

452,740

202,449

—

16,281

31,167

(4,239)

—

(74,134)

—

(16,395)

(36,054)

(2,829)

936,544

(995)

935,549

(460,062)

(1,758,557)

(63,577)

(8,902)

(26,208)

1,019

—

86,159

(2,230,128)

8,250

(2,221,878)

(14,535,115)

14,059,818

(14,192,139)

15,351,614

—

987,500

—

(1,924)

(704,526)

—

—

1,027

(5,753)

(198,973)

—

(198,973)

(8,727)

28,070

165,485

193,555

394,984

61,691

32,742

82,345

4,135

186,021

$

$

$

$

$

$

$

—

—

—

(2,523)

(673,635)

76,192

8,716

(1,142)

(16,405)

550,678

—

550,678

(24,563)

(760,214)

925,699

165,485

388,440

64,493

83,948

84,143

35,218

181,986

$

$

$

$

$

$

$

— $

— $

$

$

$

$

$

$

$

$

171,724

6,291

406,283

131,055

3,011

11,253

30,019

(39,355)

78,368

(766)

(38,869)

50,503

(93,805)

8,547

724,259

(3,291)

720,968

(343,131)

(219,705)

(55,126)

(20,059)

—

29,236

—

9,337

(599,448)

—

(599,448)

(14,429,695)

13,917,055

(1,746,856)

2,656,948

13,230

(4,151)

(439,999)

516,462

59,129

13,095

(14,793)

540,425

—

540,425

27,270

689,215

236,484

925,699

368,468

104,498

166,843

71,098

20,093

172,102

83,014

The accompanying notes are an integral part of these consolidated financial statements.

80

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

DECEMBER 31, 2019
(In thousands, except share and per share data)

1. Nature of Business

The accompanying financial statements represent the consolidated accounts of Iron Mountain Incorporated, a Delaware 

corporation (“IMI”), and its subsidiaries (“we” or “us”). We help organizations around the world protect their information, 
reduce storage rental costs, comply with regulations, facilitate corporate disaster recovery, and better use their information and 
information technology ("IT") infrastructure for business advantages, regardless of its format, location or life cycle stage. We 
do this by storing physical records and data backup media, offering information management solutions, and providing data 
center space for enterprise-class colocation and opportunistic hyperscale data center deployments. We offer comprehensive 
records and information management services and data management services, along with the expertise and experience to 
address complex storage and information management challenges such as rising storage rental costs, legal and regulatory 
compliance, and disaster recovery requirements. We provide secure and reliable data center facilities to protect digital 
information and ensure the continued operation of our customers’ IT infrastructure, with reliable and flexible deployment 
options.

In October 2019, we announced a global program designed to better position us for future growth and achievement of our 

strategic objectives (“Project Summit”). Project Summit focuses on simplifying our global structure by combining our core 
records and information management operations under one global leader and rebalancing our resources, streamlining 
managerial structures and leveraging our global and regional customer facing resources. We are also implementing systems and 
process changes designed to make our organization more agile and dynamic, streamline our organization and reallocate our 
resources to better align with our strategic goals as part of Project Summit. The activities associated with Project Summit began 
in the fourth quarter of 2019 and are expected to be substantially complete by the end of 2021. See Note 2.h., Note 9 and Note 
14.

On January 1, 2019, we adopted Accounting Standards Update ("ASU") No. 2016-02, Leases (Topic 842), as amended 

("ASU 2016-02"). See Note 2.m.

On January 10, 2018, we completed the acquisition of IO Data Centers, LLC ("IODC"). See Note 6.

On January 1, 2018, we adopted ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606) ("ASU 

2014-09"). See Note 2.l.

We have been organized and have operated as a real estate investment trust for United States federal income tax purposes 

("REIT") beginning with our taxable year ended December 31, 2014. 

2. Summary of Significant Accounting Policies

a.  Principles of Consolidation

The accompanying financial statements reflect our financial position, results of operations, comprehensive income (loss), 

equity and cash flows on a consolidated basis. All intercompany transactions and account balances have been eliminated.

b.  Use of Estimates

The preparation of financial statements in conformity with accounting principles generally accepted in the United States 

of America ("GAAP") requires us to make estimates, judgments and assumptions that affect the reported amounts of assets, 
liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities at the date of the financial 
statements and for the period then ended. On an ongoing basis, we evaluate the estimates used. We base our estimates on 
historical experience, actuarial estimates, current conditions and various other assumptions that we believe to be reasonable 
under the circumstances. These estimates form the basis for making judgments about the carrying values of assets and liabilities 
and are not readily apparent from other sources. Actual results may differ from these estimates.

81

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

c.  Cash, Cash Equivalents and Restricted Cash

Cash and cash equivalents include cash on hand and cash invested in highly liquid short-term securities, which have 

remaining maturities at the date of purchase of less than 90 days. Cash and cash equivalents are carried at cost, which 
approximates fair value.

At December 31, 2019 and 2018, we had $4,865 and $15,141, respectively, of restricted cash held by certain financial 

institutions related to bank guarantees.  

d.  Foreign Currency

Local currencies are the functional currencies for our operations outside the United States, with the exception of certain 

foreign holding companies, whose functional currency is the United States dollar. In those instances where the local currency is 
the functional currency, assets and liabilities are translated at period-end exchange rates, and revenues and expenses are 
translated at average exchange rates for the applicable period. Resulting translation adjustments are reflected in the accumulated 
other comprehensive, net component of Iron Mountain Incorporated Stockholders' Equity. See Note 2.t.

e.  Derivative Instruments and Hedging Activities

Every derivative instrument is required to be recorded in the balance sheet as either an asset or a liability measured at its 
fair value. Periodically, we acquire derivative instruments that are intended to hedge either cash flows or values that are subject 
to foreign exchange or other market price risk and not for trading purposes. We have formally documented our hedging 
relationships, including identification of the hedging instruments and the hedged items, as well as our risk management 
objectives and strategies for undertaking each hedge transaction. Given the recurring nature of our revenues and the long-term 
nature of our asset base, we have the ability and the preference to use long-term, fixed interest rate debt to finance our business, 
thereby preserving our long-term returns on invested capital. We target approximately 75% of our debt portfolio to be fixed 
with respect to interest rates. Occasionally, we may use interest rate swaps as a tool to maintain our targeted level of fixed rate 
debt. In addition, we may use borrowings in foreign currencies, either obtained in the United States or by our foreign 
subsidiaries, to hedge foreign currency risk associated with our international investments. Sometimes we enter into currency 
swaps to temporarily hedge an overseas investment, such as a major acquisition, while we arrange permanent financing or to 
hedge our exposure due to foreign currency exchange movements related to our intercompany accounts with and between our 
foreign subsidiaries. As of December 31, 2019 and 2018, none of our derivative instruments contained credit-risk related 
contingent features. See Note 3.

f.  Property, Plant and Equipment

Property, plant and equipment are stated at cost and depreciated using the straight-line method with the following useful 

lives (in years): 

Buildings and building improvements

5 to 40

Range

Leasehold improvements

Racking

Warehouse equipment/vehicles
Furniture and fixtures

Computer hardware and software

5 to 10 or life of the lease (whichever is shorter)

1 to 20 or life of the lease (whichever is shorter)

1 to 10
1 to 10

2 to 5

82

 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

Property, plant and equipment (including financing leases in the respective category), at cost, consist of the following:

Land

Buildings and building improvements

Leasehold improvements

Racking

Warehouse equipment/vehicles

Furniture and fixtures

Computer hardware and software

Construction in progress

December 31,

2019

2018

$

448,566

$

400,980

3,029,309

852,022

2,040,832

483,218

54,275

689,261

451,423

2,991,307

770,666

2,001,831

481,515

56,207

680,283

218,160

$

8,048,906

$

7,600,949

Minor maintenance costs are expensed as incurred. Major improvements which extend the life, increase the capacity or 

improve the safety or the efficiency of property owned are capitalized and depreciated. Major improvements to leased buildings 
are capitalized as leasehold improvements and depreciated.

We capitalize interest expense during the active construction period of major capital projects. Capitalized interest is added 

to the cost of the underlying assets and is amortized over the useful lives of the assets. During the years ended December 31, 
2019 and 2018, we capitalized interest of $15,980 and $3,732, respectively. The amount of capitalized interest during the year 
ended December 31, 2017 was insignificant.

We develop various software applications for internal use. Computer software costs associated with internal use software 
are expensed as incurred until certain capitalization criteria are met. Third party consulting costs, as well as payroll and related 
costs for employees directly associated with, and devoting time to, the development of internal use computer software projects 
(to the extent time is spent directly on the project) are capitalized. During the years ended December 31, 2019, 2018 and 2017, 
we capitalized $34,650, $29,407 and $25,166 of costs, respectively, associated with the development of internal use computer 
software projects. Capitalization begins when the design stage of the application has been completed and it is probable that the 
project will be completed and used to perform the function intended. Capitalization ends when the asset is ready for its intended 
use. Depreciation begins when the software is placed in service. Computer software costs that are capitalized are periodically 
evaluated for impairment.

Entities are required to record the fair value of a liability for an asset retirement obligation in the period in which it is 

incurred. Asset retirement obligations represent the costs to replace or remove tangible long-lived assets required by law, 
regulatory rule or contractual agreement. Our asset retirement obligations are primarily the result of requirements under our 
facility lease agreements which generally have "return to original condition" clauses which would require us to remove or 
restore items such as shred pits, vaults, demising walls and office build-outs, among others. The significant assumptions used in 
estimating our aggregate asset retirement obligations are the timing of removals, the probability of a requirement to perform, 
estimated cost and associated expected inflation rates that are consistent with historical rates and credit-adjusted risk-free rates 
that approximate our incremental borrowing rate. Our asset retirement obligations at December 31, 2019 and 2018 were 
$30,831 and $28,256, respectively.

83

 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

g.  Long-Lived Assets

We review long-lived assets, including all finite-lived intangible assets, for impairment whenever events or changes in 

circumstances indicate the carrying amount of such assets may not be recoverable. Recoverability of these assets is determined 
by comparing the sum of the forecasted undiscounted net cash flows of the operation to which the assets relate to their carrying 
amount. The operations are generally distinguished by the business segment and geographic region in which they operate. If it 
is determined that we are unable to recover the carrying amount of the assets, the long-lived assets are written down, on a pro 
rata basis, to fair value. Fair value is determined based on discounted cash flows or appraised values, depending upon the nature 
of the assets. Long-lived assets, including finite-lived intangible assets, are amortized over their useful lives. Annually, or more 
frequently if events or circumstances warrant, we assess whether a change in the lives over which long-lived assets, including 
finite-lived intangible assets, are amortized is necessary.

Consolidated gain on disposal/write-down of property, plant and equipment, net, for the year ended December 31, 2019 
was $63,824. The gain consisted primarily of gains associated with (i) sale and sale-leaseback transactions involving the sales 
of facilities in the United States of approximately $67,800 and (ii) the sale of certain land and buildings in the United Kingdom 
of approximately $36,000. These gains were partially offset by losses primarily associated with (i) the impairment charge on the 
assets associated with the select offerings within our Iron Cloud portfolio (as defined and described below) and (ii) the write-
down of certain property, plant and equipment in the United States of approximately $15,700.

During the second quarter of 2019, we began exploring strategic options regarding how to maintain and support the 
infrastructure of select offerings within our Iron Mountain Iron Cloud (“Iron Cloud”) portfolio. As a result, during the second 
quarter of 2019, we performed a long-lived asset impairment analysis on the assets associated with these select offerings and 
concluded that the associated carrying value of the long-lived assets (which consisted entirely of property, plant and equipment) 
was not recoverable based upon the underlying cash flows associated with these select offerings. On September 30, 2019, we 
entered into an agreement (the “Iron Cloud Outsourcing Agreement”) with a wholesale provider of data infrastructure and data 
management services to outsource the operation, infrastructure management and maintenance and delivery of select offerings 
within our Iron Cloud portfolio. In conjunction with the entry into the Iron Cloud Outsourcing Agreement, we also sold certain 
IT infrastructure assets and the rights to certain hardware and software maintenance contracts used to deliver these Iron Cloud 
offerings. As a result of our long-lived asset impairment analysis and sale of certain IT infrastructure assets and rights to certain 
hardware and software maintenance contracts, we recognized an impairment charge and a loss on sale of the assets totaling 
approximately $25,000 during the year ended December 31, 2019.

Consolidated gain on disposal/write-down of property, plant and equipment, net for the year ended December 31, 2018 

was $73,622. The gain consisted primarily of (i) the gain on sale of real estate for the sale of buildings in the United Kingdom 
of approximately $63,800 and (ii) gains associated with the involuntary conversion of assets included in a facility that we own 
in Argentina which was partially destroyed in a fire in 2014, for which we received insurance proceeds in excess of the carrying 
amount of such assets during the fourth quarter of 2018. See Note 10. 

h.  Goodwill and Other Indefinite-Lived Intangible Assets

Goodwill and intangible assets with indefinite lives are not amortized but are reviewed annually for impairment or more 
frequently if impairment indicators arise. Other than goodwill, we currently have no intangible assets that have indefinite lives 
and which are not amortized.

84

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

We have selected October 1 as our annual goodwill impairment review date. We have performed our annual goodwill 

impairment review as of October 1, 2019, 2018 and 2017. We concluded that as of October 1, 2019 and October 1, 2018, 
goodwill was not impaired. As of October 1, 2017, we determined that the fair value of the Consumer Storage reporting unit 
was less than its carrying value and, therefore, we recorded a $3,011 impairment charge, which represented a full write-off of 
all goodwill associated with this reporting unit. We concluded that the goodwill associated with each of our other reporting 
units was not impaired as of October 1, 2017.

Our reporting units at which level we performed our goodwill impairment analysis as of December 31, 2017 were as 
follows: (1) North American Records and Information Management; (2) North American Data Management; (3) Consumer 
Storage; (4) Fine Arts; (5) Western Europe; (6) Northern/Eastern Europe and Middle East, Africa and India ("NEE and MEAI"); 
(7) Latin America; (8) Australia and New Zealand; (9) Asia; and (10) Global Data Center. 

The following is a discussion regarding (i) the reporting units at which level we tested goodwill for impairment as of 
October 1, 2018, (ii) changes to the composition of our reporting units between October 1, 2018 and December 31, 2018, (iii) 
the reporting units at which level we tested goodwill for impairment as of October 1, 2019 and (iv) changes to the composition 
of our reporting units between October 1, 2019 and December 31, 2019 (including the amount of goodwill associated with each 
reporting unit). When changes occur in the composition of one or more reporting units, the goodwill is reassigned to the 
reporting units affected based upon their relative fair values.

Goodwill Impairment Analysis - 2018

a.  Reporting Units as of October 1, 2018

Our reporting units at which level we performed our goodwill impairment analysis as of October 1, 2018 were as follows: 
(1) North American Records and Information Management; (2) North American Data Management; (3) Consumer Storage; (4) 
Fine Arts; (5) Entertainment Services; (6) Western Europe; (7) Northern/Eastern Europe and Middle East and India ("NEE and 
MEI"); (8) Latin America; (9) Australia, New Zealand and South Africa ("ANZ SA"); (10) Asia; and (11) Global Data Center. 
We concluded that the goodwill associated with each of our reporting units was not impaired as of October 1, 2018.

b.  Changes to Composition of Reporting Units between October 1, 2018 and December 31, 2018

During the fourth quarter of 2018, as a result of changes in the management of our Information Governance and Digital 

Solutions business in Sweden, we reassessed the composition of our reporting units. As part of this reassessment, we 
determined that our Information Governance and Digital Solutions business in Sweden (which was previously managed along 
with our other businesses within the Western Europe reporting unit) was at the time being managed in conjunction with our 
businesses included in our NEE and MEI reporting unit, which already included the remainder of our business in Sweden. We 
concluded that the goodwill associated with our Western Europe and NEE and MEI reporting units was not impaired following 
this change in reporting units. 

85

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

Goodwill by Reporting Unit as of December 31, 2018

The carrying value of goodwill, net for each of our reporting units described above as of December 31, 2018 is as follows: 

North American Records and Information Management(1)
North American Data Management(2)
Consumer Storage(3)
Fine Arts(3)
Entertainment Services(3)
Western Europe(4)
NEE and MEI(5)
Latin America(5)
ANZ SA(5)
Asia(5)
Global Data Center(6)
Total

$

$

Carrying Value
as of
December 31, 2018

2,251,795
493,491
—
35,526
34,233
381,806
169,780
136,099
300,204
212,140
425,956
4,441,030

_______________________________________________________________________________

(1)  This reporting unit comprised our former North American Records and Information Management Business segment.

(2)  This reporting unit comprised our former North American Data Management Business segment.

(3)  This reporting unit was included in our Corporate and Other Business segment.

(4)  This reporting unit comprised our former Western European Business segment. 

(5)  This reporting unit was included in our former Other International Business segment.

(6)  This reporting unit comprised our Global Data Center Business segment. 

Goodwill Impairment Analysis - 2019

a.  Reporting Units as of October 1, 2019

Our reporting units at which level we performed our goodwill impairment analysis as of October 1, 2019 were as follows: 

(1) North American Records and Information Management; (2) North American Data Management; (3) Fine Arts; (4) 
Entertainment Services; (5) Western Europe; (6) NEE and MEI; (7) Latin America; (8) ANZ SA; (9) Asia; and (10) Global Data 
Center. We concluded that the goodwill associated with each of our reporting units was not impaired as of such date.

86

 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

b.  Changes to Composition of Reporting Units between October 1, 2019 and December 31, 2019

During the fourth quarter of 2019, as a result of the realignment of our global managerial structure and changes to our 

internal financial reporting associated with Project Summit, we reassessed the composition of our reportable operating 
segments (see Note 9 for a description and definitions of our reporting operating segments) as well as our reporting units. As of 
December 31, 2019, we have nine reporting units. We note the following changes to our reporting units: (1) our former North 
American Records and Information Management (excluding our technology escrow services business) and North American 
Data Management reporting units are now being managed as our “North America RIM” reporting unit; (2) our former Western 
Europe and NEE and MEI reporting units (excluding India) and our business in Africa (which was previously managed as a 
component of our former ANZ SA reporting unit) is now being managed together as our “Europe RIM” reporting unit; (3) our 
business in India, which was previously managed as a component of our former NEE and MEI reporting unit is now being 
managed in conjunction with our businesses in Asia as our “Asia RIM” reporting unit; (4) our former Australia, New Zealand 
and South Africa reporting unit will no longer include South Africa and will be referred to as our “Australia and New Zealand 
RIM” (or “ANZ RIM”) reporting unit; and (5) our technology escrow services business is now being managed separately as our 
“Technology Escrow Services” reporting unit. There were no changes to our Global Data Center, Fine Arts, Entertainment 
Services and Latin America RIM reporting units. We concluded that the goodwill associated with our North America RIM, 
Europe RIM, ANZ RIM, Asia RIM and Technology Escrow Services reporting units were not impaired following this change in 
reporting units. 

Goodwill by Reporting Unit as of December 31, 2019

The carrying value of goodwill, net for each of our reporting units described above as of December 31, 2019 is as follows: 

North America RIM(1)
Europe RIM(1)
Latin America RIM(1)
ANZ RIM(1)
Asia RIM(1)
Global Data Center(2)
Fine Arts(3)
Entertainment Services(3)
Technology Escrow Services(3)
Total

Carrying Value
as of
December 31, 2019

2,715,550
572,482
140,897
274,913
239,059
424,568
37,533
34,102
46,105
4,485,209

$

$

 ______________________________________________________________________

(1)  This reporting unit is included in our Global RIM (as defined in Note 9) Business segment.

(2)  This reporting unit comprises our Global Data Center Business segment. 

(3)  This reporting unit is included in our Corporate and Other Business segment.

87

 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

Reporting unit valuations have generally been determined using a combined approach based on the present value of future 

cash flows (the "Discounted Cash Flow Model") and market multiples (the "Market Approach"). The Discounted Cash Flow 
Model incorporates significant assumptions including future revenue growth rates, operating margins, discount rates and capital 
expenditures. The Market Approach requires us to make assumptions related to Adjusted EBITDA multiples. Changes in 
economic and operating conditions impacting these assumptions or changes in multiples could result in goodwill impairments 
in future periods. In conjunction with our annual goodwill impairment reviews, we reconcile the sum of the valuations of all of 
our reporting units to our market capitalization as of such dates.

The changes in the carrying value of goodwill attributable to each reportable operating segment for the years ended 

December 31, 2019 and 2018 is as follows:  

Global RIM
Business

Global Data
Center Business

Corporate and
Other Business

Total
Consolidated

Goodwill balance, net of accumulated amortization, as
of December 31, 2017

$

3,964,114

$

Deductible goodwill acquired during the year

Non-deductible goodwill acquired during the year

Goodwill allocated to IMFS Divestment (see Note 13)

Fair value and other adjustments(1)

Currency effects

Goodwill balance, net of accumulated amortization, as
of December 31, 2018

Deductible goodwill acquired during the year

Non-deductible goodwill acquired during the year

Fair value and other adjustments(2)

Currency effects

3,251

34,230

(1,202)

3,860

— $

—

429,853

—

—

106,153

$

4,070,267

6,644

3,620

—

609

9,895

467,703

(1,202)

4,469

(105,043)

(3,897)

(1,162)

(110,102)

3,899,210

425,956

115,864

4,441,030

16,450

11,228

4,439

11,574

—

—

258

(1,646)

—

1,904

(417)

389

Goodwill balance, net of accumulated amortization, as
of December 31, 2019

Accumulated Goodwill Impairment Balance as of
December 31, 2018

Accumulated Goodwill Impairment Balance as of
December 31, 2019

$

$

$

3,942,901

132,409

132,409

$

$

$

424,568

$

117,740

— $

— $

3,011

3,011

$

$

$

___________________________________________________________________

16,450

13,132

4,280

10,317

4,485,209

135,420

135,420

(1)  Total fair value and other adjustments primarily include net adjustments of $(2,717) primarily related to property, plant 
and equipment, customer relationship intangible assets and other liabilities and $7,186 of cash paid related to certain 
acquisitions completed in 2017.

(2)  Total fair value and other adjustments primarily include net adjustments of $4,942 primarily related to property, plant 
and equipment, customer relationship and data center lease-based intangible assets and deferred income taxes and 
other liabilities offset by $662 of net cash received related to certain acquisitions completed in 2018.

88

 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

i.  Finite-lived Intangible Assets and Liabilities

i. Customer Relationship Intangible Assets

Customer relationship intangible assets, which are acquired through either business combinations or acquisitions of 
customer relationships, are amortized over periods ranging from 10 to 30 years (weighted average of 17 years at December 31, 
2019) and are included in depreciation and amortization in the accompanying Consolidated Statements of Operations. The 
value of customer relationship intangible assets is calculated based upon estimates of their fair value.

ii. Customer Inducements 

Upon the adoption of ASU 2014-09, free intake costs to transport boxes to one of our facilities, which include labor and 

transportation costs ("Free Move Costs"), are considered a Contract Fulfillment Cost (as defined in Note 2.l.) and, therefore, are 
now deferred and amortized and included in amortization expense over three years, consistent with the transfer of the 
performance obligation to the customer to which the asset relates. See Note 2.l. for information regarding the accounting for 
Free Move Costs, which are now a component of Intake Costs (as defined in Note 2.l.), following the adoption of ASU 
2014-09.

Payments that are made to a customer's current records management vendor in order to terminate the customer's existing 

contract with that vendor, or direct payments to a customer ("Permanent Withdrawal Fees"), are amortized over periods ranging 
from five to 15 years (weighted average of seven years as of December 31, 2019) and are included in storage and service 
revenue in the accompanying Consolidated Statements of Operations. Our accounting for Permanent Withdrawal Fees did not 
change as a result of the adoption of ASU 2014-09. 

Free Move Costs (prior to the adoption of ASU 2014-09) and Permanent Withdrawal Fees are collectively referred to as 
"Customer Inducements". If the customer terminates its relationship with us, the unamortized carrying value of the Customer 
Inducement intangible asset is charged to expense or revenue. However, in the event of such termination, we generally collect, 
and record as income, permanent removal fees that generally equal or exceed the amount of the unamortized Customer 
Inducement intangible asset. 

iii. Data Center Intangible Assets and Liabilities

Finite-lived intangible assets associated with our Global Data Center Business consist of the following:

Data Center In-Place Lease Intangible Assets and Data Center Tenant Relationship Intangible Assets

Data Center In-Place Lease Intangible Assets (“Data Center In-Place Leases”) and Data Center Tenant Relationship 
Intangible Assets (“Data Center Tenant Relationships") are acquired through either business combinations or asset acquisitions 
in our Global Data Center Business. These intangible assets reflect the value associated with acquiring a data center operation 
with active tenants as of the date of acquisition. The value of Data Center In-Place Leases is determined based upon an estimate 
of the economic costs (such as lost revenues, tenant improvement costs, commissions, legal expenses and other costs to acquire 
new data center leases) avoided by acquiring a data center operation with active tenants that would have otherwise been 
incurred if the data center operation was purchased vacant. Data Center In-Place Leases are amortized over the weighted 
average remaining term of the acquired data center leases (weighted average of five years as of December 31, 2019) and are 
included in depreciation and amortization in the accompanying Consolidated Statements of Operations. The value of Data 
Center Tenant Relationships is determined based upon an estimate of the economic costs avoided upon lease renewal of the 
acquired tenants, based upon expectations of lease renewal. Data Center Tenant Relationships are amortized over the weighted 
average remaining anticipated life of the relationship with the acquired tenant (weighted average of eight years as of 
December 31, 2019) and are included in depreciation and amortization in the accompanying Consolidated Statements of 
Operations. Data Center In-Place Leases and Data Center Tenant Relationships are included in Customer relationships, 
customer inducements and data center lease-based intangibles in the accompanying Consolidated Balance Sheets. 

89

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

Data Center Above-Market and Below-Market In-Place Lease Intangible Assets

Data Center Above-Market In-Place Lease Intangible Assets (“Data Center Above-Market Leases”) and Data Center 

Below-Market In-Place Lease Intangible Assets (“Data Center Below-Market Leases”) are acquired through either business 
combinations or asset acquisitions in our Global Data Center Business. We record Data Center Above-Market Leases and Data 
Center Below-Market Leases at the net present value of the difference between (i) the contractual amounts to be paid pursuant 
to each in-place lease and (ii) management’s estimate of the fair market lease rates for each corresponding in-place lease. Data 
Center Above-Market Leases (weighted average of four years as of December 31, 2019) and Data Center Below-Market Leases 
(weighted average of nine years as of December 31, 2019) are amortized over the remaining non-cancellable term of the 
acquired in-place lease to storage revenue in the accompanying Consolidated Statements of Operations. Data Center Above-
Market Leases are included in Customer relationships, customer inducements and data center lease-based intangibles in the 
accompanying Consolidated Balance Sheets. Data Center Below-Market Leases are included in Other long-term liabilities in 
the accompanying Consolidated Balance Sheets.

The gross carrying amount and accumulated amortization of our finite-lived intangible assets as of December 31, 2019 

and 2018, respectively, are as follows:

December 31, 2019

December 31, 2018

Gross
Carrying
Amount

Accumulated
Amortization

Net Carrying
Amount

Gross
Carrying
Amount

Accumulated
Amortization

Net Carrying
Amount

$1,751,848

52,718

$ (544,721) $1,207,127
23,321

(29,397)

$1,718,919

56,478

$ (455,705) $1,263,214
22,297

(34,181)

265,945

31,708

$2,102,219

162,735

(103,210)
(4,134)

27,574
$ (681,462) $1,420,757

271,818

30,071

$2,077,286

221,011

(50,807)
(1,089)

28,982
$ (541,782) $1,535,504

Assets:

Customer relationship intangible
assets

Customer inducements

Data center lease-based intangible
assets(1)

Third-party commissions asset(2)

Liabilities:

Data center below-market leases

$

12,750

$

(3,937) $

8,813

$

12,318

$

(1,642) $

10,676

_______________________________________________________________________________

(1)  Includes Data Center In-Place Leases, Data Center Tenant Relationships and Data Center Above-Market Leases.

(2)  Third-party commissions asset is included in Other, a component of Other assets, net in the accompanying 

Consolidated Balance Sheets as of December 31, 2019 and 2018. See Note 6 for additional information on the third-
party commissions asset. 

Other finite-lived intangible assets, including trade names, noncompetition agreements and trademarks, are capitalized 

and amortized over a weighted average of four years as of December 31, 2019, and are included in depreciation and 
amortization in the accompanying Consolidated Statements of Operations.

December 31, 2019

December 31, 2018

Gross
Carrying
Amount

Accumulated
Amortization

Net Carrying
Amount

Gross
Carrying
Amount

Accumulated
Amortization

Net Carrying
Amount

Other finite-lived intangible assets
(included in Other, a component of
Other assets, net)

$

19,893

$ (18,405) $

1,488

$

20,310

$ (14,798) $

5,512

90

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

Amortization expense associated with finite-lived intangible assets, revenue reduction associated with the amortization of 

Permanent Withdrawal Fees and net revenue reduction associated with the amortization of Data Center Above-Market Leases 
and Data Center Below-Market Leases for the years ended December 31, 2019, 2018 and 2017 are as follows:

Year Ended December 31,

2019

2018

2017

Amortization expense included in depreciation and amortization
associated with:

Customer relationship and customer inducement intangible assets

$

117,972

$

113,782

$

109,563

Data center in-place leases and tenant relationships

Third-party commissions asset and other finite-lived intangible assets

46,696

7,957

43,061

5,713

—

6,530

Revenue reduction associated with amortization of:

Permanent withdrawal fees

$

9,993

$

11,408

$

11,253

Data center above-market leases and data center below-market leases

3,710

4,873

—

Estimated amortization expense for existing finite-lived intangible assets (excluding deferred financing costs, as disclosed 

in Note 2.j. and Contract Fulfillment Costs, as defined and disclosed in Note 2.l.) is as follows:

Estimated Amortization

Revenue Reduction
Associated with the
Amortization of
Permanent Withdrawal
Fees

Revenue Reduction 
(Increase) Associated 
with Amortization of 
Data Center
 Above-market leases and 
Below-market leases

Included in Depreciation
and Amortization

$

2020
2021
2022
2023
2024
Thereafter

$

160,865
157,647
127,148
121,256
116,253
712,369

$

7,760
5,207
3,200
2,112
1,125
1,303

872
234
273
(470)
(610)
(3,112)

91

 
 
 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

j.  Deferred Financing Costs

Deferred financing costs are amortized over the life of the related debt. If debt is retired early, the related unamortized 
deferred financing costs are written-off in the period the debt is retired to Other expense (income), net. As of December 31, 
2019 and 2018, the gross carrying amount of deferred financing costs was $144,981 and $128,469, respectively, and 
accumulated amortization of those costs was $58,016 and $41,862, respectively. Unamortized deferred financing costs are 
included as a component of Long-term debt in our Consolidated Balance Sheets.

Estimated amortization expense for deferred financing costs, which are amortized as a component of interest expense, is 

as follows:

Estimated Amortization of
Deferred Financing Costs

$

2020
2021
2022
2023
2024
Thereafter

17,132
16,002
14,888
11,618
8,424
18,901

k.  Prepaid Expenses and Accrued Expenses

There are no prepaid expenses with items greater than 5% of total current assets as of December 31, 2019 and 2018.  

Accrued expenses, with items greater than 5% of total current liabilities are shown separately, and consist of the 

following:

Interest

Incentive compensation

Sales tax and VAT payable

Dividend
Operating lease liabilities

Other

Accrued expenses

December 31,

2019

2018

$

97,987

$

56,662

115,352

186,021
223,249

282,481

$

961,752

$

84,283

75,256

124,232

181,986
—

315,024

780,781

92

 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

l.  Revenues   

Our revenues consist of storage rental revenues as well as service revenues and are reflected net of sales and value-added 

taxes. Storage rental revenues, which are considered a key driver of financial performance for the storage and information 
management services industry, consist primarily of recurring periodic rental charges related to the storage of materials or data 
(generally on a per unit basis) that are typically retained by customers for many years, technology escrow services that protect 
and manage source code and revenues associated with our data center operations. Service revenues include charges for related 
service activities, the most significant of which include: (1) the handling of records, including the addition of new records, 
temporary removal of records from storage, refiling of removed records and courier operations, consisting primarily of the 
pickup and delivery of records upon customer request; (2) destruction services, consisting primarily of secure shredding of 
sensitive documents and the subsequent sale of shredded paper for recycling, the price of which can fluctuate from period to 
period, and customer termination and permanent removal fees; (3) other services, including the scanning, imaging and 
document conversion services of active and inactive records and project revenues; and (4) consulting services.

In May 2014, the Financial Accounting Standards Board ("FASB") issued ASU 2014-09. ASU 2014-09 provides guidance 
for management to reassess revenue recognition as it relates to: (1) transfer of control, (2) variable consideration, (3) allocation 
of transaction price based on relative standalone selling price, (4) licenses, (5) time value of money, and (6) contract costs. We 
adopted ASU 2014-09 as of January 1, 2018 using the modified retrospective method for all of our customer contracts, whereby 
the cumulative effect of applying ASU 2014-09 is recognized at the date of initial application. At January 1, 2018, we 
recognized the cumulative effect of initially applying ASU 2014-09 as an adjustment to the opening balance of (Distributions in 
excess of earnings) Earnings in excess of distributions, resulting in a decrease of approximately $30,200 to stockholders' equity. 
The reduction of (Distribution in excess of earnings) Earnings in excess of distributions represents the net effect of (i) the write-
off of Free Move Costs, net (which were capitalized and amortized prior to the adoption of ASU 2014-09) based upon the net 
book value of the Free Move Costs as of December 31, 2017, (ii) the recognition of certain Contract Fulfillment Costs, 
specifically Intake Costs (each as defined below) and commission assets, (iii) the recognition of deferred revenue associated 
with Intake Costs billed to our customers, and (iv) the deferred income tax impact of the aforementioned items. As we adopted 
ASU 2014-09 on a modified retrospective basis, the prior period consolidated financial statements were not restated to reflect 
the adoption of ASU 2014-09 and reflect our revenue policies in place at that time.

Storage rental and service revenues are recognized in the month the respective storage rental or service is provided, and 

customers are generally billed on a monthly basis on contractually agreed-upon terms. Amounts related to future storage rental 
or prepaid service contracts for customers where storage rental fees or services are billed in advance are accounted for as 
deferred revenue and recognized ratably over the period the applicable storage rental or service is provided or performed. 
Revenues from the sales of products, which are included as a component of service revenues, are recognized when products are 
shipped and title has passed to the customer. Revenues from the sales of products, which represented less than 2% of 
consolidated revenue for the year ended December 31, 2019, have historically not been significant. The performance obligation 
is a series of distinct services (as determined for purposes of ASU 2014-09, a “series”) that have the same pattern of transfer to 
the customer that is satisfied over time. For those contracts that qualify as a series, we have a right to consideration from the 
customer in an amount that corresponds directly with the value of the underlying performance obligation transferred to the 
customer to date. This concept is known as "right to invoice" and we are applying the "right to invoice" practical expedient to 
all revenues, with the exception of storage revenues in our Global Data Center Business. 

For all of our businesses, with the exception of the storage component of our Global Data Center Business, each 
purchasing decision is fully in the control of the customer and, therefore, consideration beyond the current reporting period is 
variable and allocated to the specific period, which is consistent with the practical expedient described above. Our Global Data 
Center Business features storage rental provided to the customer at contractually specified rates over a fixed contractual period. 
The storage rental revenue related to the storage component of our Global Data Center Business is recognized on a straight-line 
basis over the contract term. The revenue related to the service component of our Global Data Center Business is recognized in 
the period the related services are provided.

93

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

The costs associated with the initial movement of customer records into physical storage and certain commissions are 

considered costs to obtain or fulfill customer contracts (“Contract Fulfillment Costs”). The following describes each of these 
Contract Fulfillment Costs recognized under ASU 2014-09:

Intake Costs (and associated deferred revenue)

 Upon the adoption of ASU 2014-09, all the costs of the initial intake of customer records into physical storage ("Intake 
Costs"), regardless of whether or not the services associated with such initial moves are billed to the customer or are provided 
to the customer at no charge, are deferred and amortized as a component of depreciation and amortization in our Consolidated 
Statements of Operations over three years, consistent with the transfer of the performance obligation to the customer to which 
the asset relates. Similarly, in instances where such Intake Costs are billed to the customer, the associated revenue will be 
deferred and recognized over the same three-year period. 

Commissions

Upon the adoption of ASU 2014-09, certain commission payments that are directly associated with the fulfillment of long-

term storage contracts are capitalized and amortized as a component of depreciation and amortization in our Consolidated 
Statements of Operations over three years, consistent with the transfer of the performance obligation to the customer to which 
the asset relates. Certain direct commission payments associated with contracts with a duration of one year or less are expensed 
as incurred under the practical expedient which allows an entity to expense as incurred an incremental cost of obtaining a 
contract if the amortization period of the asset that the entity otherwise would have recognized is one year or less.

The Contract Fulfillment Costs as of December 31, 2019 and 2018 are as follows: 

Description

Intake Costs asset

Commissions
asset

Location in
Balance Sheet
Other (within
Other Assets,
Net)

Other (within
Other Assets,
Net)

December 31, 2019

December 31, 2018

Gross
Carrying
Amount

Accumulated
Amortization

Net Carrying
Amount

Gross
Carrying
Amount

Accumulated
Amortization

Net Carrying
Amount

$

41,224

$

(23,579) $

17,645

$

39,748

$

(24,504) $

15,244

68,008

(27,178)

40,830

58,424

(34,637)

23,787  

Amortization expense associated with the Intake Costs asset and capitalized commissions asset for the years ended 

December 31, 2019 and 2018 are as follows:

Description
Intake Costs asset

Year Ended December 31,

2019

2018

$

10,144

$

10,380

13,838

Capitalized commissions asset

19,109

Estimated amortization expense for Contract Fulfillment Costs is as follows:

Year
2020

2021

2022

Estimated Amortization
28,156
$

20,448

9,871

94

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

Deferred revenue liabilities are reflected as follows in our Consolidated Balance Sheets: 

Description
Deferred revenue - Current

Location in Balance Sheet
Deferred revenue

Deferred revenue - Long-term Other Long-term Liabilities

36,029

Data Center Lessor Considerations

December 31,

2019

2018

$

274,036

$

264,823

26,401

Our Global Data Center Business features storage rental provided to customers at contractually specified rates over a 
fixed contractual period. Prior to January 1, 2019, our data center revenue contracts were accounted for in accordance with 
Accounting Standards Codification (“ASC”) No. 840, Leases ("ASC 840"). On January 1, 2019, we adopted ASU 2016-02, as 
described in more detail in Note 2.m. Beginning on January 1, 2019, our data center revenue contracts are accounted for in 
accordance with ASU 2016-02. ASU 2016-02 provides a practical expedient which allows lessors to account for nonlease 
components (such as power and connectivity, in the case of our Global Data Center Business) with the related lease component 
if both the timing and pattern of transfer are the same for nonlease components and the lease component, and the lease 
component would be classified as an operating lease. The single combined component is accounted for under ASU 2016-02 if 
the lease component is the predominant component and is accounted for under ASU 2014-09, if the nonlease components are 
the predominant components. We have elected to take this practical expedient. Storage rental revenue associated with our 
Global Data Center Business was approximately $246,900 and $218,700 for the years ended December 31, 2019 and 2018, 
respectively, which includes approximately $43,300 and $38,800 of revenue associated with power and connectivity for the 
years ended December 31, 2019 and 2018, respectively. The revenue related to the service component of our Global Data 
Center Business remains unchanged from the adoption of ASU 2016-02 and is recognized in the period the related services are 
provided. Our accounting treatment for data center revenue was not significantly impacted by the adoption of ASU 2016-02.

The future minimum lease payments we expect to receive under non-cancellable data center operating leases, for which 

we are the lessor, excluding month to month leases, for the next five years are as follows:

Year
2020
2021
2022
2023
2024

Future minimum lease payments
202,130
$
135,911
98,797
80,079
68,376

m. Leases

We lease facilities for certain warehouses, data centers and office space. We also have land leases, including those on 
which certain facilities are located. The majority of our leased facilities are classified as operating leases that, on average, have 
initial lease terms of five to 10 years, with one or more lease renewal options to extend the lease term. Our lease renewal option 
terms generally range from one to five years. The exercise of the lease renewal option is at our sole discretion and may contain 
fixed rent, fair market value based rent or Consumer Price Index rent escalation clauses. We include option periods in the lease 
term when our failure to renew the lease would result in an economic disincentive, thereby making it reasonably certain that we 
will renew the lease. We recognize straight line rental expense over the life of the lease and any fair market value or Consumer 
Price Index rent escalations are recognized as variable lease expense in the period in which the obligation is incurred. In 
addition, we lease certain vehicles and equipment. Vehicle and equipment leases typically have lease terms ranging 
from one to seven years. 

95

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

In February 2016, FASB issued ASU 2016-02 which requires lessees to recognize assets and liabilities on the balance 
sheet for the rights and the obligations created by all leases, both operating and financing (formerly referred to as capital leases 
under ASC 840). ASU 2016-02 requires certain qualitative and quantitative disclosures designed to give financial statement 
users information on the amount, timing, and uncertainty of cash flows arising from leases.

We adopted ASU 2016-02 on January 1, 2019 on a modified retrospective basis under which we recognized and measured 

leases existing at, or entered into after, the beginning of the period of adoption. Therefore, we applied ASC 840 to all earlier 
comparative periods (prior to the adoption of ASU 2016-02), including disclosures, and recognized the effects of applying ASU 
2016-02 as a cumulative-effect adjustment to (Distributions in excess of earnings) Earnings in excess of distributions as of 
January 1, 2019, the effective date of the standard. As such, our Consolidated Balance Sheet as of December 31, 2018 has not 
been restated to reflect the adoption of ASU 2016-02. Accordingly, the majority of the amount presented as deferred rent 
liabilities on our Consolidated Balance Sheet as of December 31, 2018 is now included in the calculation of operating lease 
right-of-use assets and any remaining amounts are now classified within other liability line items on our Consolidated Balance 
Sheet as of December 31, 2019. The transition guidance associated with ASU 2016-02 also permitted certain practical 
expedients. We elected the "package of 3" practical expedients permitted under the transition guidance which, among other 
things, allowed us to carry forward our historical lease classifications. We also adopted an accounting policy which provides 
that leases with an initial term of 12 months or less will not be included within the lease right-of-use assets and lease liabilities 
recognized on our Consolidated Balance Sheets after the adoption of ASU 2016-02. We will continue to recognize the lease 
payments for those leases with an initial term of 12 months or less in our Consolidated Statements of Operations on a straight-
line basis over the lease term.

The lease right-of-use assets and related lease liabilities are classified as either operating or financing. Lease right-of-use 

assets are calculated as the net present value of future payments plus any capitalized initial direct costs less any tenant 
improvements or lease incentives. Lease liabilities are calculated as the net present value of future payments. In calculating the 
present value of the lease payments, we will utilize the rate stated in the lease (in the limited circumstances when such rate is 
explicitly stated) or, if no rate is explicitly stated, we have elected to utilize a rate that reflects our securitized incremental 
borrowing rate by geography for the lease term. In July 2018, the FASB issued ASU No. 2018-11, Leases - Targeted 
Improvements ("ASU 2018-11"). ASU 2018-11 provides a practical expedient which allows lessees to account for nonlease 
components (which include common area maintenance, taxes, and insurance) with the related lease component. Any variable 
nonlease components are not included within the lease right-of-use asset and lease liability on our Consolidated Balance Sheets, 
and instead, are reflected as an expense in the period incurred. We have elected to take this practical expedient upon adoption of 
ASU 2016-02.

At January 1, 2019, we recognized the cumulative effect of initially applying ASU 2016-02 as an adjustment to the 

opening balance of (Distributions in excess of earnings) Earnings in excess of distributions, resulting in an increase of 
approximately $5,800 to stockholders' equity due to certain build to suit leases that were accounted for as financing leases 
under ASC 840, but are accounted for as operating leases under ASU 2016-02 at January 1, 2019.

96

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

Operating and financing lease right-of-use assets and lease liabilities as of December 31, 2019 and January 1, 2019 (date 

of adoption of ASU 2016-02) are as follows:

Description
Assets:

Location in Balance Sheet

December 31, 2019

January 1, 2019
(Date of Adoption
of ASU 2016-02)

Operating lease right-of-use assets(1)

Operating lease right-of-use assets

Financing lease right-of-use assets, net
of accumulated depreciation(2)

Property, Plant and Equipment, Net

Total

Liabilities:
Current

Operating lease liabilities

Accrued expenses and other current
liabilities

Financing lease liabilities

Current portion of long-term debt

Total current lease liabilities

Long-term

Operating lease liabilities

Financing lease liabilities

Total long-term lease liabilities

Total

Long-term Operating Lease
Liabilities, net of current portion

Long-term Debt, net of current
portion

$

$

$

1,869,101

$

1,825,721

327,215

361,078

2,196,316

$

2,186,799

223,249

$

46,582

269,831

209,911

50,437

260,348

1,728,686

1,685,771

320,600

2,049,286

350,263

2,036,034

$

2,319,117

$

2,296,382

______________________________________________________________

(1)   At December 31, 2019, these assets are comprised of approximately 99% real estate related assets (which include land, 

buildings and racking) and 1% non-real estate related assets (which include warehouse equipment, vehicles, furniture 
and fixtures and computer hardware and software).

(2)   At December 31, 2019, these assets are comprised of approximately 69% real estate related assets and 31% non-real 

estate related assets.

97

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

The components of the lease expense for the year ended December 31, 2019 are as follows:

Description

Operating lease cost(1)

Financing lease cost:

Location in Statement of Operations
Cost of sales and Selling, general
and administrative

Depreciation of financing lease right-of-use
assets

Depreciation and amortization

Interest expense for financing lease
liabilities

Total financing lease cost

Interest Expense, Net

______________________________________________________________

December 31, 2019

$

$

$

459,619

59,258

21,031

80,289

(1)  Of the $459,619 incurred for the year ended December 31, 2019, $447,194 is included within Cost of sales and 

$12,425 is included within Selling, general and administrative expenses. Operating lease cost includes variable lease 
costs of $105,922 for the year ended December 31, 2019. 

We recognized total rent expense, excluding variable lease costs such as common area maintenance charges, insurance 

and taxes under all of our operating leases of $365,762 and $350,403 for the years ended December 31, 2018 and 2017, 
respectively. 

We sublease certain real estate to third parties. We recognized sublease income of $6,637 for the year ended December 31, 

2019.

Weighted average remaining lease terms and discount rates as of December 31, 2019 are as follows:

Operating leases
Financing leases

Operating leases
Financing leases

Remaining Lease Term

 Discount Rate

11.0 Years
11.6 Years

7.1%
5.7%

98

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

The estimated minimum future lease payments as of December 31, 2019, are as follows: 

Year
2020

2021

2022

2023

2024

Thereafter

Total minimum lease payments

Less amounts representing interest or imputed interest

Present value of lease obligations

Operating
Leases(1)

Sublease
Income

Financing
Leases(1)

$

339,469

$

319,628

295,981

267,809

237,604

1,454,918

2,915,409
(963,474)
1,951,935

$

$

(7,695) $
(5,282)
(4,996)
(4,885)
(3,543)
(7,691)
(34,092)

  $

62,271

54,993

44,886

39,130

31,849

277,890

511,019
(143,837)
367,182

The estimated minimum future lease payments as of December 31, 2018 are as follows: 

Year
2019

2020

2021

2022

2023

Thereafter

Total minimum lease payments

Less amounts representing interest

Present value of lease obligations

Operating
Leases(1)

Sublease
Income

Financing
Leases(1)(2)

$

323,454

$

293,276

267,379

246,128

221,808

1,287,807

$

2,639,852

$

(7,525) $
(7,200)
(7,063)
(6,694)
(6,409)
(6,279)
(41,170)

  $

80,513

71,335

61,269

52,832

44,722

377,750

688,421
(241,248)
447,173

_______________________________________________________________________________

(1)  Estimated minimum future lease payments exclude variable common area maintenance charges, insurance and taxes. 
Differences in estimated lease payments between December 31, 2019 and December 31, 2018 are primarily related to 
adjustments to account for certain build to suit leases that were accounted for as financing obligations under ASC 840 
but are accounted for as operating leases under ASU 2016-02 and foreign currency exchange rate impacts.

(2)  Includes financing lease and financing obligations associated with build to suit lease transactions at December 31, 

2018.

In the fourth quarter of 2019, we entered into an agreement to lease a facility in the United Kingdom that is currently 
under construction. The exact terms of the lease will be determined upon the completion of building construction, which is 
expected to occur in late 2020. We expect the rent due in the first year of the lease to be approximately $5,000, and we expect 
the term of the lease to be approximately 25 years.

As of December 31, 2019, we do not have any operating or financing leases with related parties that are material to our 

consolidated financial statements.

99

 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

Other information: Supplemental cash flow information relating to our leases for the year ended December 31, 2019 is as 

follows:

Cash paid for amounts included in measurement of lease liabilities:

Operating cash flows used in operating leases
Operating cash flows used in financing leases (interest)

Financing cash flows used in financing leases

Non-cash items:

Operating lease modifications and reassessments

New operating leases (including acquisitions)

New financing leases, modifications and reassessments

Year Ended 
December 31, 2019

$

$

338,059
21,031

58,033

108,023

170,464

32,742

n.  Stock-Based Compensation

We record stock-based compensation expense, utilizing the straight-line method, for the cost of stock options, restricted 
stock units ("RSUs"), performance units ("PUs") and shares of stock issued under our employee stock purchase plan ("ESPP") 
(together, "Employee Stock-Based Awards").

For our Employee Stock-Based Awards made on or after February 20, 2019, we have included the following retirement 
provision: Upon an employee’s retirement on or after attaining age 58, if the sum of (i) the award recipient’s age at retirement 
and (ii) the award recipient’s years of service with the company totals at least 70, the award recipient is entitled to continued 
vesting of any outstanding Employee Stock-Based Awards which include the 2019 Retirement Criteria subsequent to their 
retirement, provided that, for awards granted in the year of retirement, their retirement occurs on or after July 1 (the “2019 
Retirement Criteria”). Accordingly, (i) grants of Employee Stock-Based Awards to an employee who has met the 2019 
Retirement Criteria on or before the date of grant, or will meet the Retirement Criteria before July 1 of the year of the grant, 
will be expensed between the date of grant and July 1 of the grant year and (ii) grants of Employee Stock-Based Awards to 
employees who will meet the 2019 Retirement Criteria during the award’s normal vesting period will be expensed between the 
date of grant and the date upon which the award recipient meets the 2019 Retirement Criteria. Stock options and RSUs granted 
to recipients who meet the 2019 Retirement Criteria will continue vesting on the original vesting schedule, and the stock 
options will remain exercisable up to three years after retirement, or the original expiration date of the stock options, if earlier. 
PUs granted to recipients who meet the 2019 Retirement Criteria will continue to vest and be delivered in accordance with the 
original vesting schedule of the applicable PU award and remain subject to the same performance conditions.

Stock-based compensation expense for Employee Stock-Based Awards included in the accompanying Consolidated 
Statements of Operations for the years ended December 31, 2019, 2018 and 2017 was $35,654 ($33,103 after tax or $0.12 per 
basic and diluted share), $31,167 ($28,998 after tax or $0.10 per basic and diluted share) and $30,019 ($26,512 after tax or 
$0.10 per basic and diluted share), respectively. The substantial majority of the stock-based compensation expense for 
Employee Stock-Based Awards is included in Selling, general and administrative expenses in the accompanying Consolidated 
Statements of Operations.

Stock Options

Under our various stock option plans, options are generally granted with exercise prices equal to the market price of the 

stock on the date of grant; however, in certain instances, options are granted at prices greater than the market price of the stock 
on the date of grant. The options we issue become exercisable ratably over a period of either (i) three years from the date of 
grant and have a contractual life of 10 years from the date of grant, unless the holder's employment is terminated sooner, or (ii) 
five years from the date of grant and have a contractual life of 10 years from the date of grant, unless the holder's employment 
is terminated sooner. Our non-employee directors are considered employees for purposes of our stock option plans and stock 
option reporting.

100

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

A summary of our stock options outstanding as of December 31, 2019 by vesting terms is as follows:

Three-year vesting period (10 year contractual life)

Five-year vesting period (10 year contractual life)

December 31, 2019

Stock Options
Outstanding

% of
Stock Options
Outstanding

4,691,321

144,400

4,835,721

97.0%

3.0%

100.0%

Our equity compensation plans generally provide that, upon a vesting change in control (as defined in each plan), any 
unvested options and other awards granted thereunder shall vest immediately if an employee is terminated as a result of the 
change in control or terminates their own employment for good reason (as defined in each plan). On January 20, 2015, our 
stockholders approved the adoption of the Iron Mountain Incorporated 2014 Stock and Cash Incentive Plan, as amended (the 
"2014 Plan"). Under the 2014 Plan, the total amount of shares of common stock reserved and available for issuance pursuant to 
awards granted under the 2014 Plan is 12,750,000. The 2014 Plan permits us to continue to grant awards through May 24, 
2027.

A total of 48,253,839 shares of common stock have been reserved for grants of options and other rights under our various 

stock incentive plans, including the 2014 Plan. The number of shares available for grant under our various stock incentive 
plans, not including the ESPP, at December 31, 2019 was 4,095,067.

The weighted average fair value of stock options granted in 2019, 2018 and 2017 was $3.58, $3.50 and $4.28 per share, 

respectively. These values were estimated on the date of grant using the Black-Scholes option pricing model. The weighted 
average assumptions used for grants in the year ended December 31:

Weighted Average Assumptions
Expected volatility

Risk-free interest rate

Expected dividend yield

Expected life

2019

2018

2017

24.3%

2.47%

7%

25.4%

2.65%

7%

25.7%

1.96%

6%

5.0 years

5.0 years

5.0 years

Expected volatility is calculated utilizing daily historical volatility over a period that equates to the expected life of the 

option. The risk-free interest rate was based on the United States Treasury interest rates whose term is consistent with the 
expected life (estimated period of time outstanding) of the stock options. Expected dividend yield is considered in the option 
pricing model and represents our current annualized expected per share dividends over the current trade price of our common 
stock. The expected life of the stock options granted is estimated using the historical exercise behavior of employees.

101

 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

A summary of stock option activity for the year ended December 31, 2019 is as follows:

Outstanding at December 31, 2018

Granted

Exercised

Forfeited

Expired

Outstanding at December 31, 2019

Options exercisable at December 31, 2019

Options expected to vest

Options
4,271,834

920,706
(303,543)
(23,984)
(29,292)
4,835,721

3,068,945

1,648,127

Weighted
Average
Exercise
Price

Weighted
Average
Remaining
Contractual
Term (Years)

Aggregate
Intrinsic
Value

$

$

$

$

34.78

35.71

23.86

35.21

34.78

35.64

35.80

35.34

6.72

5.81

8.47

$

$

$

3,005

3,005

—

The aggregate intrinsic value of stock options exercised for the years ended December 31, 2019, 2018 and 2017 is as 

follows: 

Aggregate intrinsic value of stock options exercised

$

3,148

$

2,181

$

8,485

Year Ended December 31,

2019

2018

2017

Restricted Stock Units

Under our various equity compensation plans, we may also grant RSUs. Our RSUs generally have a vesting period of 

three years from the date of grant. However, RSUs granted to our non-employee directors vest immediately upon grant.

All RSUs accrue dividend equivalents associated with the underlying stock as we declare dividends. Dividends will 
generally be paid to holders of RSUs in cash upon the vesting date of the associated RSU and will be forfeited if the RSU does 
not vest. The fair value of RSUs is the excess of the market price of our common stock at the date of grant over the purchase 
price (which is typically zero). 

Cash dividends accrued and paid on RSUs for the years ended December 31, 2019, 2018 and 2017, are as follows:

Cash dividends accrued on RSUs

Cash dividends paid on RSUs

Year Ended December 31,

2019

2018

2017

$

3,215

$

2,899

$

2,369

2,477

2,590

2,370

The fair value of RSUs vested during the years ended December 31, 2019, 2018 and 2017, are as follows:

Fair value of RSUs vested

Year Ended December 31,

2019
21,191

$

2018
20,454

$

2017
19,825

$

102

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

A summary of RSU activity for the year ended December 31, 2019 is as follows:

Non-vested at December 31, 2018

Granted

Vested

Forfeited

Non-vested at December 31, 2019

Performance Units

Weighted-
Average
Grant-Date
Fair Value

34.33

34.72

34.06

34.75

34.71

RSUs
1,196,566

823,508
(678,138)
(138,337)
1,203,599

$

$

Under our various equity compensation plans, we may also make awards of PUs. For the majority of outstanding PUs, the 

number of PUs earned is determined based on our performance against predefined targets of revenue and return on invested 
capital ("ROIC") and, with PUs granted in 2018, Adjusted EBITDA (as defined in Note 9). The number of PUs earned may 
range from 0% to 200% of the initial award. The number of PUs earned is determined based on our actual performance as 
compared to the targets at the end of a three-year performance period. Certain PUs that we grant will be earned based on a 
market condition associated with the total return on our common stock in relation to either (i) a subset of the Standard & Poor's 
500 Index (for certain PUs granted prior to 2017), or (ii) the MSCI United States REIT Index (for certain PUs granted in 2017 
and thereafter), rather than the revenue, ROIC and Adjusted EBITDA targets noted above. The number of PUs earned based on 
this market condition may range from 0% to 200% of the initial award. 

All of our PUs will be settled in shares of our common stock and are subject to cliff vesting three years from the date of 

the original PU grant. As detailed above, PUs granted on or after February 20, 2019 are subject to the 2019 Retirement Criteria. 
PUs granted to recipients who meet the 2019 Retirement Criteria will continue to vest and be delivered in accordance with the 
original vesting schedule of the applicable PU award and remain subject to the same performance conditions. PUs granted prior 
to February 20, 2019 to employees who terminate their employment during the three-year performance period and on or after 
attaining age 55 and completing 10 years of qualifying service are eligible for pro-rated vesting, subject to the actual 
achievement against the predefined targets or a market condition as discussed above, based on the number of full years of 
service completed following the grant date (but delivery of the shares remains deferred). As a result, PUs are generally 
expensed over the three-year performance period.

All PUs accrue dividend equivalents associated with the underlying stock as we declare dividends. Dividends will 
generally be paid to holders of PUs in cash upon the settlement date of the associated PU and will be forfeited if the PU does 
not vest. 

Cash dividends accrued and paid on PUs for the years ended December 31, 2019, 2018 and 2017, are as follows:

Cash dividends accrued on PUs

Cash dividends paid on PUs

Year Ended December 31,

2019

2018

2017

$

2,260

$

1,804

$

1,162

644

1,290

205

103

 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

During the years ended December 31, 2019, 2018 and 2017, we issued 380,856, 353,507 and 229,692 PUs, respectively. 

We forecast the likelihood of achieving the predefined revenue, ROIC and Adjusted EBITDA targets for our PUs in order to 
calculate the expected PUs to be earned. We record a compensation charge based on either the forecasted PUs to be earned 
(during the performance period) or the actual PUs earned (at the three-year anniversary of the grant date) over the vesting 
period for each of the awards. The fair value of PUs based on our performance against revenue, ROIC and Adjusted EBITDA 
targets is the excess of the market price of our common stock at the date of grant over the purchase price (which is typically 
zero). For PUs earned based on a market condition, we utilize a Monte Carlo simulation to fair value these awards at the date of 
grant, and such fair value is expensed over the three-year performance period. As of December 31, 2019, we expected 100%, 
50% and 100% achievement of the predefined revenue, ROIC and Adjusted EBITDA targets associated with the awards of PUs 
made in 2019, 2018 and 2017, respectively. 

The fair value of earned PUs that vested during the years ended December 31, 2019, 2018 and 2017, is as follows:

Fair value of earned PUs that vested

$

6,503

$

3,117

$

1,242

Year Ended December 31,

2019

2018

2017

A summary of PU activity for the year ended December 31, 2019 is as follows:

Non-vested at December 31, 2018

Granted

Vested

Forfeited/Performance or Market Conditions Not Achieved

Non-vested at December 31, 2019

Original
PU Awards
967,049

380,856
(206,279)
(27,935)
1,113,691

PU
Adjustment(1)
(299,948)
—

—
(14,850)
(314,798)

Total
PU Awards
667,101

380,856
(206,279)
(42,785)
798,893

Weighted-
Average
Grant-Date
Fair Value

$

$

36.54

36.07

37.97

26.50

36.56

_______________________________________________________________________________

(1)  Represents an increase or decrease in the number of original PUs awarded based on either the final performance 

criteria or market condition achievement at the end of the performance period of such PUs or a change in estimated 
awards based on the forecasted performance against the predefined targets.  

Employee Stock Purchase Plan

We offer an ESPP in which participation is available to substantially all United States and Canadian employees who meet 

certain service eligibility requirements. The ESPP provides a way for our eligible employees to become stockholders on 
favorable terms. The ESPP provides for the purchase of our common stock by eligible employees through successive offering 
periods. We have historically had two six-month offering periods per year, the first of which generally runs from June 1 through 
November 30 and the second of which generally runs from December 1 through May 31. During each offering period, 
participating employees accumulate after-tax payroll contributions, up to a maximum of 15% of their compensation, to pay the 
purchase price at the end of the offering. Participating employees may withdraw from an offering before the purchase date and 
obtain a refund of the amounts withheld as payroll deductions. At the end of the offering period, outstanding options under the 
ESPP are exercised, and each employee's accumulated contributions are used to purchase our common stock. The price for 
shares purchased under the ESPP is 95% of the fair market price at the end of the offering period, without a look-back feature. 
As a result, we do not recognize compensation expense for the ESPP shares purchased. For the years ended December 31, 2019, 
2018 and 2017, there were 129,505, 119,123 and 102,826 shares, respectively, purchased under the ESPP. As of December 31, 
2019, we have 376,140 shares available under the ESPP.

_______________________________________________________________________________

104

 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

As of December 31, 2019, unrecognized compensation cost related to the unvested portion of our Employee Stock-Based 

Awards was $39,696 and is expected to be recognized over a weighted-average period of 1.8 years.

We issue shares of our common stock for the exercises of stock options, and the vesting of RSUs, PUs and shares of our 

common stock under our ESPP from unissued reserved shares.

o.  Income Taxes 

Accounting for income taxes requires the recognition of deferred tax assets and liabilities for the expected future tax 

consequences of temporary differences between the tax and financial reporting bases of assets and liabilities and for loss and 
credit carryforwards. Valuation allowances are provided when recovery of deferred tax assets does not meet the more likely 
than not standard as defined in GAAP. We have elected to recognize interest and penalties associated with uncertain tax 
positions as a component of the Provision (benefit) for income taxes in the accompanying Consolidated Statements of 
Operations.

105

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

p.  Income (Loss) Per Share—Basic and Diluted

Basic income (loss) per common share is calculated by dividing income (loss) by the weighted average number of 
common shares outstanding. The calculation of diluted income (loss) per share is consistent with that of basic income (loss) per 
share but gives effect to all potential common shares (that is, securities such as stock options, RSUs, PUs, warrants or 
convertible securities) that were outstanding during the period, unless the effect is antidilutive. 

The calculation of basic and diluted income (loss) per share for the years ended December 31, 2019, 2018 and 2017 is as 

follows:

Year Ended December 31,

2019

2018

2017

Income (loss) from continuing operations

$

268,211

$

367,558

$

Less: Net income (loss) attributable to noncontrolling interests

938

1,198

Income (loss) from continuing operations (utilized in numerator
of Earnings Per Share calculation)

Income (loss) from discontinued operations, net of tax

267,273

104

Net income (loss) attributable to Iron Mountain Incorporated

$

267,377

$

366,360
(12,427)
353,933

$

178,015

1,611

176,404
(6,291)
170,113

Weighted-average shares—basic

Effect of dilutive potential stock options

Effect of dilutive potential RSUs and PUs

Effect of Over-Allotment Option(1)

Weighted-average shares—diluted

286,971,000

285,913,000

265,898,000

145,509

570,435

—

234,558

505,030

—

431,071

509,235

6,278

287,686,944

286,652,588

266,844,584

Earnings (losses) per share—basic:

Income (loss) from continuing operations

$

(Loss) income from discontinued operations, net of tax

Net income (loss) attributable to Iron Mountain Incorporated(2) $

Earnings (losses) per share—diluted:

Income (loss) from continuing operations

$

(Loss) income from discontinued operations, net of tax

Net income (loss) attributable to Iron Mountain Incorporated(2) $

0.93

—

0.93

0.93

—

0.93

$

$

$

$

1.28
(0.04)
1.24

1.28
(0.04)
1.23

$

$

$

$

0.66
(0.02)
0.64

0.66
(0.02)
0.64

Antidilutive stock options, RSUs and PUs, excluded from the
calculation

4,475,745

3,258,078

2,326,344

___________________________________________________________________

(1)  See Note 12.

(2)  Columns may not foot due to rounding. 

106

 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

q.  Allowance for Doubtful Accounts and Credit Memo Reserves

We maintain an allowance for doubtful accounts and credit memos for estimated losses resulting from the potential 

inability of our customers to make required payments and potential disputes regarding billing and service issues. When 
calculating the allowance, we consider our past loss experience, current and prior trends in our aged receivables and credit 
memo activity, current economic conditions and specific circumstances of individual receivable balances. If the financial 
condition of our customers were to significantly change, resulting in a significant improvement or impairment of their ability to 
make payments, an adjustment of the allowance may be required. We write-off uncollectible balances as circumstances warrant, 
generally, no later than one year past due.

Rollforward of allowance for doubtful accounts and credit memo reserves is as follows:

Year Ended December 31,
2019

2018

2017

Balance at
Beginning of
the Year

Credit Memos
Charged to
Revenue

Allowance for
Bad Debts
Charged to
Expense

Deductions and
Other(1)

Balance at
End of
the Year

$

43,584

$

51,846

$

19,389

$

46,648

44,290

36,329

38,966

18,625

14,826

(71,963) $
(58,018)
(51,434)

42,856

43,584

46,648

_______________________________________________________________________________

(1)  Primarily consists of the issuance of credit memos, the write-off of accounts receivable and the impact associated with 

currency translation adjustments.

r.  Concentrations of Credit Risk

Financial instruments that potentially subject us to credit risk consist principally of cash and cash equivalents (including 

money market funds and time deposits) and accounts receivable. The only significant concentrations of liquid investments as of 
December 31, 2019 and 2018, respectively, related to cash and cash equivalents. At December 31, 2019, we had money market 
funds with seven "Triple A" rated money market funds and no time deposits. At December 31, 2018, we had no money market 
funds and time deposits with seven global banks. As per our risk management investment policy, we limit exposure to 
concentration of credit risk by limiting the amount invested in any one mutual fund to a maximum of 1% of the fund total assets 
or in any one financial institution to a maximum of $75,000. As of December 31, 2019 and 2018, our cash and cash equivalents 
balance, including restricted cash, was $193,555 and $165,485, respectively. At December 31, 2019, our cash and cash 
equivalents included money market funds of $13,653.

107

 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

s.  Fair Value Measurements

Entities are permitted under GAAP to elect to measure certain financial instruments and certain other items at either fair 

value or cost. We have elected the cost measurement option.

Our financial assets or liabilities that are carried at fair value are required to be measured using inputs from the three 

levels of the fair value hierarchy. A financial asset or liability's classification within the hierarchy is determined based on the 
lowest level input that is significant to the fair value measurement.

The three levels of the fair value hierarchy are as follows:

Level 1—Inputs are unadjusted quoted prices in active markets for identical assets or liabilities that we have the ability to 

access at the measurement date.

Level 2—Inputs include quoted prices for similar assets and liabilities in active markets, quoted prices for identical or 

similar assets or liabilities in markets that are not active, inputs other than quoted prices that are observable for the asset or 
liability (i.e., interest rates, yield curves, etc.), and inputs that are derived principally from or corroborated by observable market 
data by correlation or other means (market corroborated inputs).

Level 3—Unobservable inputs that reflect our assumptions about the assumptions that market participants would use in 

pricing the asset or liability. 

The assets and liabilities carried at fair value and measured on a recurring basis as of December 31, 2019 and 2018, 

respectively, are as follows:

Description
Money Market Funds(1)

Trading Securities

Derivative Liabilities(4)

Description
Time Deposits(1)

Trading Securities

Derivative Assets(4)

Derivative Liabilities(4)

Fair Value Measurements at
December 31, 2019 Using

Total Carrying
Value at
December 31,
2019

Quoted prices
in active
markets
(Level 1)

Significant
other
observable
inputs
(Level 2)

Significant
unobservable
inputs
(Level 3)

$

13,653

$

—

$

13,653

$

10,732

9,756

10,168 (2)

—

564 (3)

9,756

—

—

—

Fair Value Measurements at
December 31, 2018 Using

Total Carrying
Value at
December 31,
2018

Quoted prices
in active
markets
(Level 1)

$

956

$

—

$

10,753

10,248 (2)

93

973

—

—

Significant
other
observable
inputs
(Level 2)

Significant
unobservable
inputs
(Level 3)

956

$

505 (3)

93

973

—

—

—

—

_____________________________________________________________

(1)  Money market funds and time deposits are measured based on quoted prices for similar assets and/or subsequent 

transactions.

(2)  Certain trading securities are measured at fair value using quoted market prices.

108

 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

(3)  Certain trading securities are measured based on inputs other than quoted market prices that are observable.

(4)  Derivative assets and liabilities include (i) interest rate swap agreements, including forward-starting interest rate swap 

agreements, to limit our exposure to changes in interest rates on a portion of our floating rate indebtedness, (ii) cross-
currency swap agreements to hedge the variability of exchange rates impacts between the United States dollar and the 
Euro and certain of our Euro denominated subsidiaries and (iii) short-term (six months or less) foreign exchange 
currency forward contracts that we have entered into to hedge certain of our foreign exchange intercompany 
exposures. Our derivative financial instruments are measured using industry standard valuation models using market-
based observable inputs, including interest rate curves, forward and spot prices for currencies and implied volatilities. 
Credit risk is also factored into the determination of the fair value of our derivative financial instruments. See Note 3 
for additional information on our derivative financial instruments.

Disclosures are required in the financial statements for items measured at fair value on a non-recurring basis. We did not 
have any material items that are measured at fair value on a non-recurring basis for the years ended December 31, 2019, 2018, 
and 2017, with the exception of: (i) the reporting units as presented in our goodwill impairment analysis (as disclosed in Note 
2.h.); (ii) the assets and liabilities acquired through acquisitions (as disclosed in Note 6); (iii) the Access Contingent 
Consideration (as defined and disclosed in Note 13); (iv) the redemption value of certain redeemable noncontrolling interests 
(as disclosed in Note 2.v.); and (v) our initial investments in the MakeSpace JV and OSG (both as defined and disclosed in Note 
13), all of which are based on Level 3 inputs.  

The fair value of our long-term debt, which was determined based on either Level 1 inputs or Level 3 inputs, is disclosed 

in Note 4. Long-term debt is measured at cost in our Consolidated Balance Sheets as of December 31, 2019 and 2018. 

109

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

t.  Accumulated Other Comprehensive Items, Net

The changes in accumulated other comprehensive items, net for the years ended December 31, 2019, 2018 and 2017 are 

as follows:

Balance as of December 31, 2016

Other comprehensive (loss) income:

Foreign currency translation adjustment(1)

Total other comprehensive (loss) income

Balance as of December 31, 2017

Other comprehensive (loss) income:

Foreign currency translation adjustment

Change in fair value of derivative instruments

Total other comprehensive (loss) income

Balance as of December 31, 2018

Other comprehensive (loss) income:

Foreign currency translation adjustment

Change in fair value of derivative instruments

Total other comprehensive (loss) income

Balance as of December 31, 2019

$

______________________________________________________________

Foreign Currency
Translation
Adjustment

Change in Fair Value
of Derivative
Instruments

Total

$

(212,573) $

— $

(212,573)

108,584

108,584
(103,989)

(160,702)
—
(160,702)
(264,691)

—

—

—

—
(973)
(973)
(973)

11,866

—

11,866
(252,825) $

—
(8,783)
(8,783)
(9,756) $

108,584

108,584
(103,989)

(160,702)
(973)
(161,675)
(265,664)

11,866
(8,783)
3,083
(262,581)

(1)  During the year ended December 31, 2017, approximately $29,100 of cumulative translation adjustment associated 

with our businesses in Russia and Ukraine was reclassified from accumulated other comprehensive items, net and was 
included in the gain on sale associated with the Russia and Ukraine Divestment (see Note 13). 

110

 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

u.  Other Expense (Income), Net

Other expense (income), net for the years ended December 31, 2019, 2018 and 2017 consists of the following:

Foreign currency transaction losses (gains), net(1)

$

Debt extinguishment expense, net

Other, net(2)

2019
24,852

$

—

9,046

Other Expense (Income), Net

$

33,898

$

_______________________________________________________________________________

2018
(15,567) $
—

3,875
(11,692) $

2017
43,248

78,368
(42,187)
79,429

Year Ended December 31,

(1)  The gain or loss on foreign currency transactions, calculated as the difference between the historical exchange rate and 
the exchange rate at the applicable measurement date, includes gains or losses primarily related to (i) borrowings in 
certain foreign currencies under our Revolving Credit Facility and our Former Revolving Credit Facility (each as 
defined in Note 4), (ii) our Euro Notes (as defined in Note 4), (iii) certain foreign currency denominated intercompany 
obligations of our foreign subsidiaries to us and between our foreign subsidiaries, which are not considered 
permanently invested and (iv) amounts that are paid or received on the net settlement amount from forward contracts 
(as more fully discussed in Note 3).

(2)  Other, net for the year ended December 31, 2017 includes a gain of $38,869 associated with the Russia and Ukraine 

Divestment (as defined in Note 13).

v.  Redeemable Noncontrolling Interests

Certain unaffiliated third parties own noncontrolling interests in our consolidated subsidiaries in Chile, India and South 

Africa. The underlying agreements between us and our noncontrolling interest shareholders for these subsidiaries contain 
provisions under which the noncontrolling interest shareholders can require us to purchase their respective interests in such 
subsidiaries at certain times and at a purchase price as stipulated in the underlying agreements (generally at fair value). These 
put options make these noncontrolling interests redeemable and, therefore, these noncontrolling interests are classified as 
temporary equity outside of stockholders' equity. Redeemable noncontrolling interests are reported at the higher of their 
redemption value or the noncontrolling interest holders' proportionate share of the underlying subsidiaries net carrying value. 
Increases or decreases in the redemption value of the noncontrolling interest are offset against Additional Paid-in Capital.

In 2018, certain of our noncontrolling interest shareholders exercised their option to put their ownership interest back to 

us. Upon the exercise of the put option, this noncontrolling interest became mandatorily redeemable by us, and, therefore, is 
accounted for as a liability rather than a component of redeemable noncontrolling interests. We and these noncontrolling 
interest shareholders are currently in a dispute with respect to the fair value of the noncontrolling interest shares. We have 
recorded our estimate of the fair value of these noncontrolling interest shares as a component of Accrued expenses on our 
Consolidated Balance Sheets as of December 31, 2019 and 2018. It is possible that the value ultimately agreed upon with the 
noncontrolling interest shareholders could differ from our current estimate of the fair value. Subsequent to these noncontrolling 
interest shares becoming mandatorily redeemable, any increase or decrease in the fair value of such noncontrolling interest is 
included as a component of Other expense (income), net on our Consolidated Statements of Operations.  

111

 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

w.  New Accounting Pronouncements

Recently Adopted Accounting Pronouncements

In August 2018, the FASB issued ASU No. 2018-15, Intangibles-Goodwill and Other-Internal-Use Software (Subtopic 

350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service 
Contract (a consensus of the FASB Emerging Issues Task Force) ("ASU 2018-15"). ASU 2018-15 aligns the accounting for 
costs incurred to implement a cloud computing arrangement that is a service arrangement with the guidance on capitalizing 
costs associated with developing or obtaining internal-use software. We adopted ASU 2018-15 on January 1, 2019. ASU 
2018-15 did not have a material impact on our consolidated financial statements.  

In February 2016, the FASB issued ASU 2016-02. We adopted ASU 2016-02 on January 1, 2019 on a modified 
retrospective basis. See Note 2.m. for information regarding the impact of the adoption of ASU 2016-02 on our consolidated 
financial statements. 

Other As Yet Adopted Accounting Pronouncements

In June 2016, the FASB issued ASU 2016-13, Financial Instruments-Credit Losses-Measurement of Credit Losses on 

Financial Instruments (“ASU 2016-13”). ASU 2016-13 changes how entities will measure credit losses on most financial 
assets. The standard will eliminate the probable initial recognition of estimated losses and will provide a forward-looking 
expected credit loss model for accounts receivables, loans and other financial instruments. Adoption of the standard will be 
applied using a modified retrospective approach through a cumulative adjustment to retained earnings as of the effective date to 
align our credit loss methodology with the new standard. ASU 2016-13 is effective for us on January 1, 2020, with early 
adoption permitted. Under ASU 2016-13 we will be required to use a forward-looking expected credit loss model for accounts 
receivable, loans and other financial instruments. We do not expect ASU 2016-13 will have a material impact on our 
consolidated financial statements.

x.  Changes in Presentation  

During 2019, we changed our presentation of Significant Acquisition Costs (as defined below) and corrected the 

presentation of gains on sale of real estate as presented in our Consolidated Statements of Operations.

Significant Acquisition Costs 

We have historically classified our significant acquisition costs which represent operating expenditures associated with (1) 
the acquisition of Recall Holdings Limited ("Recall") that we completed on May 2, 2016 (the "Recall Transaction"), including: 
(i) advisory and professional fees to complete the Recall Transaction; (ii) costs associated with the Divestments (as defined in 
Note 13) required in connection with receipt of regulatory approvals (including transitional services); and (iii) costs to integrate 
Recall with our existing operations, including moving, severance, facility upgrade, REIT integration and system upgrade costs, 
as well as certain costs associated with our shared service center initiative for our finance, human resources and information 
technology functions; and (2) the advisory and professional fees to complete the IODC Transaction (as defined in Note 6) 
(collectively, "Significant Acquisition Costs"), as components of Selling, general and administrative expenses and Cost of sales. 
Beginning in 2019, we present Significant Acquisition Costs as its own line item within Operating Expenses in our 
Consolidated Statements of Operations. All prior periods have been conformed to this presentation. See Note 9 for Significant 
Acquisition Costs by segment.  

112

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

Gains on Sale of Real Estate

Subsequent to our conversion to a REIT, we have historically classified gains on sale of real estate, net of tax, as a 
separate line on our Consolidated Statements of Operations and excluded such amounts from our reported operating income. 
We presented such amounts net of tax as these gains were presented below the Provision (benefit) for income taxes in our 
Consolidated Statements of Operations. Beginning in 2019, we present gains on sale of real estate as a component of operating 
income in the line item (Gain) loss on disposal/write-down of property, plant and equipment, net. Such amounts are presented 
gross of tax with any tax impact presented within Provision (benefit) for income taxes in our Consolidated Statements of 
Operations. All prior periods have been conformed to this presentation. See Note 2.g. for details of the (Gain) loss on disposal/
write-down of property, plant and equipment.

The following table sets forth the effect of the (i) change in presentation of Significant Acquisition Costs and (ii) 
correction in presentation of gain on sale of real estate to certain line items of our Consolidated Statements of Operations for 
December 31, 2018 and 2017. The effect of these items did not impact Income (Loss) from Continuing Operations or Net 
Income (Loss).   

Year Ended December 31,

2018

2017

Significant
Acquisition
Costs

Gain on Sale
of Real Estate

Total

Significant
Acquisition
Costs

Gain on Sale
of Real Estate

Total

Cost of sales (excluding
depreciation and amortization)

Selling, general and
administrative

Significant Acquisition Costs

(Gain) Loss on disposal/write-
down of property, plant and
equipment, net

Total Operating Expenses

Operating Income (Loss)

Income (Loss) from Continuing
Operations Before Provision
(Benefit) for Income Taxes
Provision (Benefit) for Income
Taxes

Gain on Sale of Real Estate, Net
of tax

y.  Immaterial Restatement

$

$

$

$

$

$

$

$

$

(7,628) $

— $

(7,628) $

(20,493) $

— $

(20,493)

(43,037) $

50,665

$

— $

— $

(43,037) $
$
50,665

(64,408) $
$
84,901

— $

— $

(64,408)
84,901

— $

(63,804) $

— $

(63,804) $

— $

63,804

$

(63,804) $
(63,804) $
$
63,804

— $

— $

— $

(1,565) $
(1,565) $
$
1,565

(1,565)
(1,565)
1,565

— $

63,804

— $

8,476

— $

55,328

$

$

$

63,804

8,476

55,328

$

$

$

— $

1,565

$

1,565

— $

— $

—

— $

1,565

$

1,565

In June 2019, we received a notification of assessment from tax and customs authorities in the Netherlands related to a 

value-added tax (“VAT”) liability of approximately 16,800 Euros primarily related to the years ending December 31, 2018 and 
2017. We have established a reserve for this matter based upon our estimate of the amount of loss that is both probable and 
estimable, including interest and penalties. See Note 10 for additional information on this matter.

113

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

This matter relates to periods prior to January 1, 2019, resulting in (i) an understatement of our prior years' reported 
selling, general and administrative expense and interest expense and (ii) an overstatement of our prior years’ reported provision 
for income taxes for the related tax impact. The following table sets forth the effect of the immaterial restatement to certain line 
items of our Consolidated Statements of Operations for the years ended December 31, 2018 and 2017:

Selling, general and administrative

Total Operating Expenses

Operating Income (Loss)

Interest Expense, Net

Income (Loss) from Continuing Operations Before Provision (Benefit) for
Income Taxes

Provision (Benefit) for Income Taxes

Income (Loss) from Continuing Operations

Net Income (Loss)

Net Income (Loss) Attributable to Iron Mountain Incorporated
Earnings (Losses) per Share - Basic:

Income (Loss) from Continuing Operations

Net Income (Loss) Attributable to Iron Mountain Incorporated
Earnings (Losses) per Share - Diluted:

Income (Loss) from Continuing Operations

Net Income (Loss) Attributable to Iron Mountain Incorporated

Year Ended December 31,

2018

2017

11,045

$

11,045
$
(11,045) $
$
359

(11,404) $
(1,986) $
(9,418) $
(9,418) $
(9,418) $

(0.03) $
(0.03) $

(0.03) $
(0.03) $

16,623

16,623
(16,623)
70

(16,693)
(2,985)
(13,708)
(13,708)
(13,708)

(0.05)
(0.05)

(0.05)
(0.05)

$

$

$

$

$

$

$

$

$

$

$

$

$

We have determined that no prior period financial statement was materially misstated as a result of the previously 
unrecorded reserves related to this matter. As a result, we have restated ending (Distributions in excess of earnings) Earnings in 
excess of distributions in the amount of $(23,126) and $(13,708) as of December 31, 2018 and 2017, respectively, for the 
cumulative impact of the aforementioned items.   

114

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

2. Summary of Significant Accounting Policies (Continued)

Additionally, we have restated our Consolidated Balance Sheets as of December 31, 2018 and 2017, and each of our 
Consolidated Statements of Operations, our Consolidated Statements of Comprehensive Income (Loss), our Consolidated 
Statements of Equity and the related notes for the years ended December 31, 2018 and 2017 to reflect the impact of the reserve 
we have established for this matter in those periods. There was no change to the following lines of the Consolidated Statements 
of Cash Flows for the years ended December 31, 2018 and 2017: (1) cash flows from operating activities, (2) cash flows from 
investing activities and (3) cash flows from financing activities.

The following table sets forth the effect of the immaterial restatement to certain line items of our Consolidated Balance 

Sheet as of December 31, 2018: 

Total Other Assets, Net

Total Assets

Accrued expenses and other current liabilities

Total Current Liabilities

(Distribution in excess of earnings) Earnings in excess of distributions

Total Iron Mountain Incorporated Stockholders' Equity

December 31, 2018
4,971
$

$

$

$

$

$

4,971

28,097

28,097
(23,126)
(23,126)

115

 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

3. Derivative Instruments and Hedging Activities (Continued)

Derivative instruments we are party to include: (i) interest rate swap agreements (which are designated as cash flow 
hedges), (ii) cross-currency swap agreements (which are designated as net investment hedges) and (iii) foreign exchange 
currency forward contracts (which are not designated as hedges). 

Interest Rate Swap Agreements Designated as Cash Flow Hedges 

In March 2018, we entered into interest rate swap agreements to limit our exposure to changes in interest rates on a 
portion of our floating rate indebtedness. As of December 31, 2019 and 2018, we had $350,000 in notional value of interest rate 
swap agreements outstanding, which expire in March 2022. Under the interest rate swap agreements, we receive variable rate 
interest payments associated with the notional amount of each interest rate swap, based upon one-month LIBOR, in exchange 
for the payment of fixed interest rate payments (at the fixed interest rate specified in the interest rate swap agreements). 

In July 2019, we entered into forward-starting interest rate swap agreements to limit our exposure to changes in interest 
rates on a portion of our floating rate indebtedness once our current interest rate swap agreements expire in March 2022. The 
forward-starting interest rate swap agreements have $350,000 in notional value, commence in March 2022 and expire in March 
2024. Under the swap agreements we will receive variable rate interest payments based upon one-month LIBOR, in exchange 
for the payment of fixed interest rate payments at the rates specified in the interest rate swap agreements.  

We have designated these interest rate swap agreements, including the forward-starting interest rate swap agreements, as 

cash flow hedges. Unrealized gains are recognized as assets while unrealized losses are recognized as liabilities. At 
December 31, 2019 and 2018, we had a derivative liability of $8,774 and $973, respectively, which was recorded as a 
component of Other long-term liabilities in our Consolidated Balance Sheets. We have recorded the change in fair value of the 
interest rate swap agreements as a component of Accumulated other comprehensive items, net in our Consolidated Balance 
Sheets. We have recorded unrealized losses of $7,801 and $973 for the years ended December 31, 2019 and 2018, respectively. 
As of December 31, 2019, cumulative net losses of $8,774 are recorded within Accumulated other comprehensive items, net 
associated with these cash flow hedges. 

Net Investment Hedges

a.  Cross-Currency Swap Agreements Designated as a Hedge of Net Investment 

In August 2019, we entered into cross-currency swap agreements to hedge the variability of exchange rate impacts 

between the United States dollar and the Euro. Under the terms of the cross-currency swap agreements we notionally 
exchanged approximately $110,000 at an interest rate of 6.0% for approximately 99,055 Euros at a weighted average interest 
rate of approximately 3.65%. The cross-currency swap agreements, which expire in August 2023, are designated as a hedge of 
net investment against certain of our Euro denominated subsidiaries and require an exchange of the notional amounts at 
maturity. The cross-currency swaps are marked to market at each reporting period and any changes in fair value are recognized 
as a component of Accumulated other comprehensive items, net. Unrealized gains are recognized as assets while unrecognized 
losses are recognized as liabilities. At December 31, 2019 we had a derivative liability of $982, which was recorded as a 
component of Other long-term liabilities in our Consolidated Balance Sheets, which represents the fair value of the cross-
currency swap agreements. We have recorded unrealized losses of $982 for the year ended December 31, 2019. 

116

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

3. Derivative Instruments and Hedging Activities (Continued)

b.  Euro Notes Designated as a Hedge of Net Investment 

In addition, we have designated a portion of our Euro Notes (as defined in Note 4) as a hedge of net investment of certain 

of our Euro denominated subsidiaries. For the years ended December 31, 2019, 2018 and 2017 we designated, on average, 
284,986, 224,424 and 103,682 Euros, respectively, of our Euro Notes as a hedge of net investment of certain of our Euro 
denominated subsidiaries. As a result, we recorded the following foreign exchange gains (losses) related to the change in fair 
value of such debt due to the currency translation adjustments, which is a component of Accumulated other comprehensive 
items, net:

Foreign exchange gains (losses)

$

6,003

$

11,070

$

Year Ended December 31,

2019

2018

2017
(15,015)

As of December 31, 2019, cumulative net gains of $20,261, net of tax, are recorded in Accumulated other comprehensive 

items, net associated with this net investment hedge.

Foreign Exchange Currency Forward Contracts Not Designated as Hedges

We have entered into forward contracts to hedge our exposures associated with certain foreign currencies. We have not 
designated any of these forward contracts as hedges. Our policy is to record the fair value of each derivative instrument on a 
gross basis. As of December 31, 2019, we had no outstanding forward contracts. As of December 31, 2018, we had outstanding 
forward contracts to purchase 29,000 Euros and sell $33,374 United States dollars. At December 31, 2018, we had a derivative 
asset of $93 which is recorded as a component of Prepaid expenses and other in our Consolidated Balance Sheet. 

Net cash payments (receipts) included in cash from operating activities related to settlements associated with foreign 

currency forward contracts for the years ended December 31, 2019, 2018 and 2017, are as follows:

Net payments (receipts)

$

737

$

5,797

$

(9,073)

Year Ended December 31,

2019

2018

2017

Losses (gains) for our derivative instruments for the years ended December 31, 2019, 2018 and 2017 are as follows:

Derivatives Not Designated as Hedging
Instruments

Location of Loss (Gain) Recognized in
Income on Derivative

2019

2018

Foreign exchange contracts

Other expense (income), net

$

737

$

4,954

$

2017
(8,292)

Amount of Loss (Gain) Recognized in
Income on Derivatives

December 31,

117

 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

4. Debt

Long-term debt is as follows:

December 31, 2019

December 31, 2018

Debt
(inclusive of
discount)

Unamortized
Deferred
Financing
Costs

Carrying
Amount

Fair
Value

Debt
(inclusive of
discount)

Unamortized
Deferred
Financing
Costs

Carrying
Amount

Fair
Value

Revolving Credit Facility(1)

$

348,808

$

(12,053) $

336,755

$

348,808

$

793,832

$

(14,117) $

779,715

$

793,832

Term Loan A(1)

Term Loan B(1)(2)

Australian Dollar Term Loan
(the "AUD Term Loan")(3)(4)

UK Bilateral Revolving Credit
Facility (the "UK Bilateral
Facility")(4)
43/8% Senior Notes due 2021 
(the "43/8% Notes")(5)(6)(7)
6% Senior Notes due 2023 (the
"6% Notes due 2023")(5)(6)
53/8% CAD Senior Notes due 
2023 (the "CAD Notes due 
2023")(5)(7)(8)
53/4% Senior Subordinated 
Notes due 2024 (the "53/4% 
Notes")(5)(6)

3% Euro Senior Notes due
2025 (the "Euro Notes")(5)(6)
(7)
37/8% GBP Senior Notes due 
2025 (the "GBP Notes due 
2025")(5)(7)(9)
53/8% Senior Notes due 2026 
(the "53/8% Notes")(5)(7)(10)
47/8% Senior Notes due 2027 
(the "47/8% Notes due 2027")
(5)(6)(7)
51/4% Senior Notes due 2028 
(the "51/4% Notes")(5)(6)(7)
47/8% Senior Notes due 2029 
(the "47/8% Notes due 2029")
(5)(6)(7)
Real Estate Mortgages,
Financing Lease Liabilities and
Other(11)
Accounts Receivable
Securitization Program(12)

Mortgage Securitization
Program(13)

228,125

686,395

—

228,125

(7,493)

678,902

228,125

686,890

240,625

693,169

—

240,625

(8,742)

684,427

240,625

660,013

226,924

(2,313)

224,611

228,156

233,955

(3,084)

230,871

235,645

184,601

(1,801)

182,800

184,601

178,299

(2,357)

175,942

178,299

500,000

(2,436)

497,564

503,450

500,000

(4,155)

495,845

488,750

600,000

(4,027)

595,973

613,500

600,000

(5,126)

594,874

606,000

192,058

(2,071)

189,987

199,380

183,403

(2,506)

180,897

186,154

1,000,000

(6,409)

993,591

1,010,625

1,000,000

(7,782)

992,218

940,000

336,468

(3,462)

333,006

345,660

343,347

(4,098)

339,249

321,029

527,432

(5,809)

521,623

539,892

509,425

(6,573)

502,852

453,811

250,000

(2,756)

247,244

261,641

250,000

(3,185)

246,815

224,375

1,000,000

(11,020)

988,980

1,029,475

1,000,000

(12,442)

987,558

855,000

825,000

(9,742)

815,258

859,598

825,000

(10,923)

814,077

713,625

1,000,000

(14,104)

985,896

1,015,640

—

—

—

—

523,671

(406)

523,265

523,671

606,702

(171)

606,531

606,702

272,062

(81)

271,981

272,062

221,673

(218)

221,455

221,673

50,000

(982)

49,018

50,000

50,000

(1,128)

48,872

50,000

Total Long-term Debt

8,751,544

(86,965)

8,664,579

8,229,430

(86,607)

8,142,823

Less Current Portion

(389,013)

—

(389,013)

(126,406)

—

(126,406)

Long-term Debt, Net of Current
Portion

$ 8,362,531

$

(86,965) $ 8,275,566

$ 8,103,024

$

(86,607) $ 8,016,417

______________________________________________________________

118

 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

4. Debt (Continued)

(1)  The capital stock or other equity interests of most of our United States subsidiaries, and up to 66% of the capital stock 
or other equity interests of most of our first-tier foreign subsidiaries, are pledged to secure these debt instruments, 
together with all intercompany obligations (including promissory notes) of subsidiaries owed to us or to one of our 
United States subsidiary guarantors. In addition, Iron Mountain Canada Operations ULC ("Canada Company") has 
pledged 66% of the capital stock of its subsidiaries, and all intercompany obligations (including promissory notes) 
owed to or held by it, to secure the Canadian dollar subfacility under the Revolving Credit Facility. The fair value 
(Level 3 of fair value hierarchy described at Note 2.s.) of these debt instruments approximates the carrying value (as 
borrowings under these debt instruments are based on current variable market interest rates (plus a margin that is 
subject to change based on our consolidated leverage ratio), as of December 31, 2019 and 2018.   

(2)  The amount of debt for the Term Loan B (as defined below) reflects an unamortized original issue discount of $1,355 

and $1,581 as of December 31, 2019 and 2018, respectively.

(3)  The amount of debt for the AUD Term Loan reflects an unamortized original issue discount of $1,232 and $1,690 as of 

December 31, 2019 and 2018, respectively.

(4)  The fair value (Level 3 of fair value hierarchy described at Note 2.s.) of this debt instrument approximates the carrying 

value as borrowings under this debt instrument are based on a current variable market interest rate.

(5)  The fair values (Level 1 of fair value hierarchy described at Note 2.s.) of these debt instruments are based on quoted 

market prices for these notes on December 31, 2019 and 2018, respectively.

(6)  Collectively, the "Parent Notes". IMI is the direct obligor on the Parent Notes, which are fully and unconditionally 
guaranteed, on a senior or senior subordinated basis, as the case may be, by IMI's direct and indirect 100% owned 
United States subsidiaries that represent the substantial majority of our United States operations (the "Guarantors"). 
These guarantees are joint and several obligations of the Guarantors. The remainder of our subsidiaries do not 
guarantee the Parent Notes. See Note 5.  

(7)  The 43/8% Notes, the CAD Notes due 2023, the Euro Notes, the GBP Notes due 2025, the 53/8% Notes, the 47/8% 

Notes due 2027, the 51/4% Notes and the 47/8% Notes due 2029 (collectively, the "Unregistered Notes") have not been 
registered under the Securities Act of 1933, as amended (the “Securities Act”), or under the securities laws of any other 
jurisdiction. Unless they are registered, the Unregistered Notes may be offered only in transactions that are exempt 
from registration under the Securities Act or the securities laws of any other jurisdiction.

(8)  Canada Company is the direct obligor on the CAD Notes due 2023, which are fully and unconditionally guaranteed, 
on a senior basis, by IMI and the Guarantors. These guarantees are joint and several obligations of IMI and the 
Guarantors. See Note 5.  

(9)  Iron Mountain (UK) PLC ("IM UK") is the direct obligor on the GBP Notes due 2025, which are fully and 

unconditionally guaranteed, on a senior basis, by IMI and the Guarantors. These guarantees are joint and several 
obligations of IMI and the Guarantors. See Note 5.  

(10) Iron Mountain US Holdings, Inc. ("IM US Holdings"), one of the Guarantors, is the direct obligor on the 53/8% Notes, 
which are fully and unconditionally guaranteed, on a senior basis, by IMI and the other Guarantors. These guarantees 
are joint and several obligations of IMI and such Guarantors. See Note 5.

(11) Includes (i) real estate mortgages of $27,036 and $18,576 as of December 31, 2019 and 2018, respectively, which bear 
interest at approximately 3.9% as of December 31, 2019 and 4.1% as of December 31, 2018 and are payable in various 
installments through 2024, (ii) financing lease liabilities of $367,182 and $447,173 as of December 31, 2019 and 2018, 
respectively, which bear a weighted average interest rate of 5.7% at December 31, 2019 and 2018 and (iii) other notes 
and other obligations, which were assumed by us as a result of certain acquisitions, of $129,453 and $140,953 as of 
December 31, 2019 and 2018, respectively, and bear a weighted average interest rate of 10.8% at December 31, 2019 
and 11.1% at December 31, 2018, respectively. We believe the fair value (Level 3 of fair value hierarchy described at 
Note 2.s.) of this debt approximates its carrying value.  

119

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

4. Debt (Continued)

(12) The Accounts Receivable Securitization Special Purpose Subsidiaries are the obligors under this program. We believe 
the fair value (Level 3 of fair value hierarchy described at Note 2.s.) of this debt approximates its carrying value. 

(13) The Mortgage Securitization Special Purpose Subsidiary is the obligor under this program. We believe the fair value 

(Level 3 of fair value hierarchy described at Note 2.s.) of this debt approximates its carrying value.  

a.  Credit Agreement

On August 21, 2017, we entered into a new credit agreement (the "Credit Agreement") which amended and restated our 

then existing credit agreement which consisted of a revolving credit facility (the "Former Revolving Credit Facility") and a 
term loan and was scheduled to terminate on July 6, 2019. The Credit Agreement consists of a revolving credit facility (the 
"Revolving Credit Facility") and a term loan (the "Term Loan A"). The maximum amount permitted to be borrowed under the 
Revolving Credit Facility is $1,750,000. The original principal amount of the Term Loan A was $250,000. Under the Revolving 
Credit Facility, we had the option to request additional commitments of up to $500,000, in the form of term loans or through 
increased commitments under the Revolving Credit Facility, subject to the conditions specified in the Credit Agreement. The 
Credit Agreement was originally scheduled to mature on August 21, 2022, at which point all obligations were to become due. 

On March 22, 2018, we entered into an amendment (the “March 2018 Amendment”) to the Credit Agreement which 
provided us with the option to request additional commitments of up to approximately $1,260,000 under the Credit Agreement 
in the form of term loans or through increased commitments under the Revolving Credit Facility, subject to the conditions 
specified in the Credit Agreement. On June 4, 2018, we entered into another amendment (the "June 2018 Amendment") to the 
Credit Agreement which (i) reduced interest rate margins applicable to existing and future borrowings under the Revolving 
Credit Facility and Term Loan A by 0.25% and (ii) extended the maturity date of the Credit Agreement to June 4, 2023. The 
Term Loan A is to be paid in quarterly installments in an amount equal to $3,125 per quarter, with the remaining balance due on 
June 4, 2023.

On December 20, 2019, we entered into an amendment (the “December 2019 Amendment”) to the Credit Agreement. The 

December 2019 Amendment amended the definition of EBITDA and certain other definitions and restrictive covenants 
contained in the Credit Agreement.

The Revolving Credit Facility enables IMI and certain of its United States and foreign subsidiaries to borrow in United 
States dollars and (subject to sublimits) a variety of other currencies (including Canadian dollars, British pounds sterling and 
Euros, among other currencies) in an aggregate outstanding amount not to exceed $1,750,000.

IMI and the Guarantors guarantee all obligations under the Credit Agreement. The interest rate on borrowings under the 

Credit Agreement varies depending on our choice of interest rate and currency options, plus an applicable margin, which varies 
based on our consolidated leverage ratio. Additionally, the Credit Agreement requires the payment of a commitment fee on the 
unused portion of the Revolving Credit Facility, which fee ranges from between 0.25% to 0.4% based on our consolidated 
leverage ratio and fees associated with outstanding letters of credit. As of December 31, 2019, we had $348,808 and $228,125 
of outstanding borrowings under the Revolving Credit Facility and the Term Loan A, respectively. Of the $348,808 of 
outstanding borrowings under the Revolving Credit Facility, $257,800 was denominated in United States dollars, 44,300 was 
denominated in Canadian dollars and 50,800 was denominated in Euros. In addition, we also had various outstanding letters of 
credit totaling $4,853 under the Revolving Credit Facility. The remaining amount available for borrowing under the Revolving 
Credit Facility as of December 31, 2019, which is based on IMI's leverage ratio, the last 12 months' earnings before interest, 
taxes, depreciation and amortization and rent expense ("EBITDAR"), other adjustments as defined in the Credit Agreement and 
current external debt, was $1,396,339 (which amount represents the maximum availability as of such date). Available 
borrowings under the Revolving Credit Facility are subject to compliance with our indenture covenants as described more fully 
in Note 4.i. The average interest rate in effect under the Credit Agreement was 3.3% as of December 31, 2019. The average 
interest rate in effect under the Revolving Credit Facility was 3.2% as of December 31, 2019 and the interest rate in effect under 
the Term Loan A as of December 31, 2019 was 3.5%. 

120

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

4. Debt (Continued)

In connection with the March 2018 Amendment, IMI's wholly owned subsidiary, Iron Mountain Information 

Management, LLC ("IMIM"), entered into an incremental term loan activation notice (the "Activation Notice") with certain 
lenders pursuant to which the lenders party to the Activation Notice agreed to provide commitments to fund an incremental 
term loan B in the original principal amount of $700,000 (the “Term Loan B”). On March 26, 2018, IMIM borrowed the full 
amount of the Term Loan B, which matures on January 2, 2026. The Term Loan B was issued at 99.75% of par. The aggregate 
net proceeds of approximately $689,850, after paying commissions to the joint lead arrangers and net of the original discount, 
were used to repay outstanding borrowings under the Revolving Credit Facility. The Term Loan B holders benefit from the 
same security and guarantees as other borrowings under the Credit Agreement. The Term Loan B holders also benefit from the 
same affirmative and negative covenants as other borrowings under the Credit Agreement; however, the Term Loan B holders 
are not generally entitled to the benefits of the financial covenants under the Credit Agreement. 

Principal payments on the Term Loan B are to be paid in quarterly installments of $1,750 per quarter during the period 

June 30, 2018 through December 31, 2025, with the balance due on January 2, 2026. The Term Loan B may be prepaid without 
penalty at any time. The Term Loan B bears interest at a rate of LIBOR plus 1.75%. The interest rate in effect under Term Loan 
B as of December 31, 2019 was 3.6%.

b.  Notes Issued under Indentures

As of December 31, 2019, we had 10 series of senior subordinated or senior notes issued under various indentures, seven 

of which are direct obligations of the parent company, IMI; one of which (the 53/8% Notes) is a direct obligation of IM US 
Holdings; one of which (the CAD Notes due 2023) is a direct obligation of Canada Company; and one of which (the GBP 
Notes due 2025) is a direct obligation of IM UK. Each series of notes shown below (i) is effectively subordinated to all of our 
secured indebtedness, including under the Credit Agreement, to the extent of the value of the collateral securing such 
indebtedness, (ii) ranks pari passu in right of payment with each other and with debt outstanding under the Credit Agreement, 
except the 53/4% Notes which are subordinated in right of payment to the Credit Agreement, the senior notes shown below and 
other "Senior Debt" as defined in, and to the extent set forth in, our indenture for the 53/4% Notes, and (iii) is structurally 
subordinated to all liabilities of our subsidiaries that do not guarantee such series of notes:

• 

• 

43/8% Notes: $500,000 principal amount of senior notes maturing on June 1, 2021 and bearing interest at a rate of 
43/8% per annum, payable semi-annually in arrears on December 1 and June 1;

6% Notes due 2023: $600,000 principal amount of senior notes maturing on August 15, 2023 and bearing interest at a 
rate of 6% per annum, payable semi-annually in arrears on February 15 and August 15;

•  CAD Notes due 2023: 250,000 CAD principal amount of senior notes maturing on September 15, 2023 and bearing 

interest at a rate of 53/8% per annum, payable semi-annually in arrears on March 15 and September 15;

• 

53/4% Notes: $1,000,000 principal amount of senior subordinated notes maturing on August 15, 2024 and bearing 
interest at a rate of 53/4% per annum, payable semi-annually in arrears on February 15 and August 15; 

•  Euro Notes: 300,000 Euro principal amount of senior notes maturing on January 15, 2025 and bearing interest at a rate 

of 3% per annum, payable semi-annually in arrears on January 15 and July 15;

•  GBP Notes due 2025: 400,000 British pounds sterling principal amount of senior notes maturing on November 15, 

2025 and bearing interest at a rate of 37/8% per annum, payable semi-annually in arrears on May 15 and November 15;    

• 

• 

• 

53/8% Notes: $250,000 principal amount of senior notes maturing on June 1, 2026 and bearing interest at a rate of 
53/8% per annum, payable semi-annually in arrears on December 1 and June 1; 

47/8% Notes due 2027: $1,000,000 principal amount of senior notes maturing on September 15, 2027 and bearing 
interest at a rate of 47/8% per annum, payable semi-annually in arrears on March 15 and September 15; 

51/4% Notes: $825,000 principal amount of senior notes maturing on March 15, 2028 and bearing interest at a rate of 
51/4% per annum, payable semi-annually in arrears on March 15 and September 15; and

121

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

4. Debt (Continued)

• 

47/8% Notes due 2029: $1,000,000 principal amount of senior notes maturing on September 15, 2029 and bearing 
interest at a rate of 47/8% per annum, payable semi-annually in arrears on March 15 and September 15.

In May 2017, IMI completed a private offering of 300,000 Euros in aggregate principal amount of the Euro Notes, which 
were issued at par. The net proceeds to IMI from the Euro Notes of 296,250 Euros (or $332,683, based upon the exchange rate 
between the Euro and the United States dollar on May 23, 2017 (the settlement date for the Euro Notes)), after paying the initial 
purchasers' commissions, were used to repay outstanding borrowings under the Former Revolving Credit Facility.

In August 2017, we redeemed all of the 200,000 Canadian dollars in aggregate principal outstanding of the 61/8% CAD 

Senior Notes due 2021 (the "CAD Notes due 2021") (approximately $157,458, based upon the exchange rate between the 
Canadian dollar and the United States dollar on August 15, 2017 (the redemption date for the CAD Notes due 2021)) at 
103.063% of par, plus accrued and unpaid interest to, but excluding the redemption date, utilizing borrowings under the Former 
Revolving Credit Facility. We recorded a charge of $6,354 to Other expense (income), net in the third quarter of 2017 related to 
the early extinguishment of this debt, representing the call premium associated with the early redemption, as well as a write-off 
of unamortized deferred financing costs.

In September 2017, IMI completed a private offering of $1,000,000 in aggregate principal amount of the 47/8% Notes due 

2027, which were issued at par. The net proceeds of approximately $987,500 from the 47/8% Notes due 2027 after deducting 
discounts to the initial purchasers, together with borrowings under the Revolving Credit Facility, were used to fund the 
redemption of all of the 6% Notes due 2020. In September 2017, we redeemed all of the $1,000,000 in aggregate principal 
outstanding of the 6% Notes due 2020 at 103.155% of par, plus accrued and unpaid interest to, but excluding, the redemption 
date. We recorded a charge of $41,738 to Other expense (income), net in the third quarter of 2017 related to the early 
extinguishment of this debt, representing the call premium associated with the early redemption, as well as a write-off of 
unamortized deferred financing costs.

In November 2017, IM UK completed a private offering of 400,000 British pounds sterling in aggregate principal amount 

of the GBP Notes due 2025, which were issued at 100% of par. The net proceeds to IM UK of 395,000 British pounds sterling 
(or $522,077, based upon the exchange rate between the British pounds sterling and the United States dollar on November 13, 
2017 (the settlement date for the GBP Notes due 2025)), after deducting discounts to the initial purchasers, were used, together 
with borrowings under the Revolving Credit Facility, to fund the redemption of all the GBP Notes due 2022. In November 
2017, we redeemed all of the GBP Notes due 2022 at 104.594% of par, plus accrued and unpaid interest to, but excluding, the 
redemption date. We recorded a charge of $30,056 to Other expense (income), net in the fourth quarter of 2017 related to the 
early extinguishment of this debt, representing the call premium associated with the early redemption, as well as a write-off of 
unamortized deferred financing costs.

In December 2017, IMI completed a private offering of $825,000 in aggregate principal amount of the 51/4% Notes. The 
51/4% Notes were issued at par. The net proceeds of approximately $814,688 from the 51/4% Notes after deducting discounts to 
the initial purchasers, together with the net proceeds from the Equity Offering and the Over-Allotment Option (each as defined 
in Note 12), were used to finance the purchase price of the IODC Transaction, which closed on January 10, 2018, and to pay 
related fees and expenses. At December 31, 2017, the net proceeds from the 51/4% Notes, together with the net proceeds of the 
Equity Offering, were used to temporarily repay borrowings under our Revolving Credit Facility and invest in money market 
funds.

In September 2019, IMI completed a private offering of $1,000,000 in aggregate principal amount of the 47/8% Notes due 

2029. The 47/8% Notes due 2029 were issued at par. The net proceeds of approximately $987,500 from the 47/8% Notes due 
2029, after paying the initial purchasers' commissions, were used to repay outstanding borrowings under the Revolving Credit 
Facility.

Each of the indentures for the notes provides that we may redeem the outstanding notes, in whole or in part, upon 
satisfaction of certain terms and conditions. In any redemption, we are also required to pay all accrued but unpaid interest on 
the outstanding notes.

122

2019

2020

2021

2022

2023

2024

2025

2026

2027

2028

2029

—

—

—

—

—

—

—

—

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

4. Debt (Continued)

The following table presents the various redemption dates and prices of the senior or senior subordinated notes. The 
redemption dates reflect the date at or after which the notes may be redeemed at our option at a premium redemption price. 
After these dates, the notes may be redeemed at 100% of face value:

Redemption
Date

43/8% Notes 
June 1,

6% Notes 
due 2023
August 15,

CAD Notes 
due 2023
September 15,

53/4% Notes
August 15,

Euro Notes
January 15,

GBP Notes 
due 2025
November 15,

53/8% Notes 
June 1,

47/8% Notes 
due 2027
September 15,

51/4% Notes
March 15,

47/8% Notes 
due 2029 
September 15,

101.094% (1)

102.000% (1)

104.031% (1)

100.958% (1)

—

—

100.000%

101.000%

102.688%

100.000%

101.500% (1)

101.938% (1)

—

—

100.000%

100.000%

101.344%

100.000%

100.750%

100.969%

102.688% (1)

—

—

—

—

—

—

100.000%

100.000%

100.000%

100.000%

100.000%

101.792%

102.438% (1)

102.625% (1)

100.000%

100.000%

100.000%

100.000%

100.000%

100.896%

101.625%

101.750%

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

100.000%

100.000%

100.000%

100.000%

100.813%

100.875%

102.438% (1)

—

—

—

—

—

100.000%

100.000%

100.000%

100.000%

100.000%

101.609%

—

—

—

—

—

—

—

—

100.000%

100.000%

100.000%

100.814%

—

—

—

100.000%

100.000%

100.000%

—

—

100.000%

100.000%

—

100.000%

_______________________________________________________________________________

(1)  Prior to this date, the relevant notes are redeemable, at our option, in whole or in part, at a specified redemption price 

or make-whole price, as the case may be.

Each of the indentures for the notes provides that we must repurchase, at the option of the holders, the notes at 101% of 

their principal amount, plus accrued and unpaid interest, upon the occurrence of a "Change of Control," which is defined in 
each respective indenture. Except for required repurchases upon the occurrence of a Change of Control or in the event of certain 
asset sales, each as described in the respective indenture, we are not required to make sinking fund or redemption payments 
with respect to any of the notes.

c.  Australian Dollar Term Loan

On March 27, 2018, Iron Mountain Australia Group Pty, Ltd. ("IM Australia"), a wholly owned subsidiary of IMI, 
amended its AUD Term Loan (the "AUD Term Loan Amendment") to (i) increase the borrowings under the AUD Term Loan 
from 250,000 Australian dollars to 350,000 Australian dollars; (ii) increase the quarterly principal payments from 6,250 
Australian dollars per year to 8,750 Australian dollars per year; and (iii) decrease the interest rate on the AUD Term Loan from 
BBSY (an Australian benchmark variable interest rate) plus 4.3% to BBSY plus 3.875%. The AUD Term Loan matures in 
September 2022.  

All indebtedness associated with the AUD Term Loan was issued at 99% of par. The net proceeds associated with the 
AUD Term Loan Amendment of approximately 99,000 Australian dollars (or approximately $75,600, based upon the exchange 
rate between the Australian dollar and the United States dollar on March 29, 2018 (the closing date of the AUD Term Loan 
Amendment)), net of the original discount, were used to repay outstanding borrowings under the Revolving Credit Facility.

Principal payments on the AUD Term Loan are to be paid in quarterly installments in an amount equivalent to an 
aggregate of 8,750 Australian dollars per year, with the remaining balance due September 22, 2022. The AUD Term Loan is 
secured by substantially all assets of IM Australia. IMI and the Guarantors guarantee all obligations under the AUD Term Loan. 

123

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

4. Debt (Continued)

As of December 31, 2019, we had 325,313 Australian dollars ($228,156 based upon the exchange rate between the United 

States dollar and the Australian dollar as of December 31, 2019) outstanding on the AUD Term Loan. As of December 31, 
2018, we had 334,063 Australian dollars ($235,645 based upon the exchange rate between the United States dollar and the 
Australian dollar as of December 31, 2018) outstanding on the AUD Term Loan. The interest rate in effect under the AUD Term 
Loan was 4.8% and 6.0% as of December 31, 2019 and 2018, respectively.

d.  UK Bilateral Revolving Credit Facility

On September 24, 2018, IM UK and Iron Mountain (UK) Data Centre Limited entered into a 140,000 British pounds 
sterling Revolving Credit Facility (the "UK Bilateral Facility") with Barclays Bank PLC. The maximum amount permitted to be 
borrowed under the UK Bilateral Facility is 140,000 British pounds sterling, and we have the option to request additional 
commitments of up to 125,000 British pounds sterling, subject to the conditions specified in the UK Bilateral Facility. The UK 
Bilateral Facility was fully utilized on September 24, 2018 (the closing date of the UK Bilateral Facility). The initial net 
proceeds received under the UK Bilateral Facility of 138,250 British pounds sterling (or approximately $180,300, based upon 
the exchange rate between the British pound sterling and the United States dollar on September 24, 2018), net of upfront fees, 
were used to repay borrowings under the Revolving Credit Facility. The UK Bilateral Facility is secured by certain properties in 
the United Kingdom. IMI and the Guarantors guarantee all obligations under the UK Bilateral Facility. The UK Bilateral 
Facility is scheduled to mature on September 23, 2022, at which point all obligations become due. The UK Bilateral Facility 
contains an option to extend the maturity date for an additional year, subject to the conditions specified in the UK Bilateral 
Facility, including the lender's consent. The UK Bilateral Facility bears interest at a rate of LIBOR plus 2.25%. The interest rate 
in effect under the UK Bilateral Facility was 3.1% as of December 31, 2019 and 2018. 

e.  Accounts Receivable Securitization Program 

In March 2015, we entered into a $250,000 accounts receivable securitization program (the "Accounts Receivable 
Securitization Program") involving several of our wholly owned subsidiaries and certain financial institutions. Under the 
Accounts Receivable Securitization Program, certain of our subsidiaries sell substantially all of their United States accounts 
receivable balances to our wholly owned special purpose entities, Iron Mountain Receivables QRS, LLC and Iron Mountain 
Receivables TRS, LLC (the "Accounts Receivable Securitization Special Purpose Subsidiaries"). The Accounts Receivable 
Securitization Special Purpose Subsidiaries use the accounts receivable balances to collateralize loans obtained from certain 
financial institutions. The Accounts Receivable Securitization Special Purpose Subsidiaries are consolidated subsidiaries of 
IMI. The Accounts Receivable Securitization Program is accounted for as a collateralized financing activity, rather than a sale 
of assets, and therefore: (i) accounts receivable balances pledged as collateral are presented as assets and borrowings are 
presented as liabilities on our Consolidated Balance Sheets, (ii) our Consolidated Statements of Operations reflect the 
associated charges for bad debt expense related to pledged accounts receivable (a component of selling, general and 
administrative expenses) and reductions to revenue due to billing and service related credit memos issued to customers and 
related reserves, as well as interest expense associated with the collateralized borrowings and (iii) receipts from customers 
related to the underlying accounts receivable are reflected as operating cash flows and borrowings and repayments under the 
collateralized loans are reflected as financing cash flows within our Consolidated Statements of Cash Flows. IMIM retains the 
responsibility of servicing the accounts receivable balances pledged as collateral for the Accounts Receivable Securitization 
Program and IMI provides a performance guaranty. The maximum availability allowed is limited by eligible accounts 
receivable, as defined under the terms of the Accounts Receivable Securitization Program. 

On July 31, 2017, we amended the Accounts Receivable Securitization Program to (i) increase the maximum amount 

available from $250,000 to $275,000 and (ii) to extend the maturity date from March 6, 2018 to July 30, 2020, at which point 
all obligations become due. As the Accounts Receivable Securitization Program matures on July 30, 2020, the amount 
outstanding under the Accounts Receivable Securitization Program is classified within the current portion of long-term debt in 
our Consolidated Balance Sheet as of December 31, 2019. As of December 31, 2019 and 2018, the maximum availability 
allowed and amount outstanding under the Accounts Receivable Securitization Program was $272,062 and $221,673, 
respectively. The interest rate in effect under the Accounts Receivable Securitization Program was 2.8% and 3.0% as of 
December 31, 2019 and 2018, respectively. Commitment fees at a rate of 40 basis points are charged on amounts made 
available but not borrowed under the Accounts Receivable Securitization Program.  

124

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

4. Debt (Continued)

f.  Mortgage Securitization Program

In October 2016, we entered into a $50,000 mortgage securitization program (the "Mortgage Securitization Program") 
involving certain of our wholly owned subsidiaries with Goldman Sachs Mortgage Company (“Goldman Sachs”). Under the 
Mortgage Securitization Program, IMIM contributed certain real estate assets to its wholly owned special purpose entity, Iron 
Mountain Mortgage Finance I, LLC (the "Mortgage Securitization Special Purpose Subsidiary"). The Mortgage Securitization 
Special Purpose Subsidiary then used the real estate to secure a collateralized loan obtained from Goldman Sachs. The 
Mortgage Securitization Special Purpose Subsidiary is a consolidated subsidiary of IMI. The Mortgage Securitization Program 
is accounted for as a collateralized financing activity, rather than a sale of assets, and therefore: (i) real estate assets pledged as 
collateral remain as assets and borrowings are presented as liabilities on our Consolidated Balance Sheets, (ii) our Consolidated 
Statements of Operations reflects the associated charges for depreciation expense related to the pledged real estate and interest 
expense associated with the collateralized borrowings and (iii) borrowings and repayments under the collateralized loans are 
reflected as financing cash flows within our Consolidated Statements of Cash Flows. The Mortgage Securitization Program is 
scheduled to terminate on November 6, 2026, at which point all obligations become due. The outstanding amount under the 
Mortgage Securitization Program was $50,000 at both December 31, 2019 and 2018. The interest rate in effect under the 
Mortgage Securitization Program was 3.5% as of December 31, 2019 and 2018.

g.  Cash Pooling

Certain of our subsidiaries participate in cash pooling arrangements (the “Cash Pools”) with Bank Mendes Gans 
(“BMG”), an independently operated wholly owned subsidiary of ING Group, in order to help manage global liquidity 
requirements. Under the Cash Pools, cash deposited by participating subsidiaries with BMG is pledged as security against the 
debit balances of other participating subsidiaries, and legal rights of offset are provided and, therefore, amounts are presented in 
our Consolidated Balance Sheets on a net basis. Each subsidiary receives interest on the cash balances held on deposit or pays 
interest on its debit balances based on an applicable rate as defined in the Cash Pools.

During the first quarter of 2017, we significantly expanded our utilization of the Cash Pools and reduced our utilization of 

our financing centers in Europe for purposes of meeting our global liquidity requirements. We currently utilize two separate 
cash pools with BMG, one of which we utilize to manage global liquidity requirements for our qualified REIT subsidiaries (the 
"QRS Cash Pool") and the other for our taxable REIT subsidiaries (the "TRS Cash Pool"). During the second quarter of 2017, 
we executed overdraft facility agreements for the QRS Cash Pool and TRS Cash Pool, each in an amount not to exceed 
$10,000. Each overdraft facility permits us to cover a temporary net debit position in the applicable pool. 

The approximate amount of the net cash position, gross position and outstanding debit balances for the QRS Cash Pool 

and TRS Cash Pool as of December 31, 2019 and 2018 were as follows:  

December 31, 2019

QRS Cash Pool
TRS Cash Pool

Gross Cash
Position

$

372,100
319,800

Outstanding
Debit Balances
$

(369,000) $
(301,300)

Net Cash
Position

Gross Cash
Position

$

3,100
18,500

300,800
281,500

December 31, 2018

Outstanding
Debit Balances
$

(298,800) $
(279,300)

Net Cash
Position

2,000
2,200

The net cash position balances as of December 31, 2019 and 2018 are reflected as Cash and cash equivalents in our 

Consolidated Balance Sheets. 

h.  Letters of Credit

 As of December 31, 2019, we had outstanding letters of credit totaling $35,251, of which $4,853 reduce our borrowing 

capacity under the Revolving Credit Facility (as described above). The letters of credit expire at various dates between January 
2020 and January 2033.

125

 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

4. Debt (Continued)

i.  Debt Covenants

The Credit Agreement, our indentures and other agreements governing our indebtedness contain certain restrictive 
financial and operating covenants, including covenants that restrict our ability to complete acquisitions, pay cash dividends, 
incur indebtedness, make investments, sell assets and take certain other corporate actions. The covenants do not contain a rating 
trigger. Therefore, a change in our debt rating would not trigger a default under the Credit Agreement, our indentures or other 
agreements governing our indebtedness. The Credit Agreement uses EBITDAR-based calculations as the primary measures of 
financial performance, including leverage and fixed charge coverage ratios.

Our leverage and fixed charge coverage ratios under the Credit Agreement as of December 31, 2019 and 2018, as well as 

our leverage ratio under our indentures as of December 31, 2019 and 2018 are as follows:

Net total lease adjusted leverage ratio

Net secured debt lease adjusted leverage ratio

Bond leverage ratio (not lease adjusted)

Fixed charge coverage ratio

December 31, 2019
5.7

2.3

5.9

2.2

______________________________________________________________

December 31, 2018

Maximum/Minimum Allowable

5.6 Maximum allowable of 6.5

2.6 Maximum allowable of 4.0

5.8 Maximum allowable of 6.5-7.0(1)

2.2 Minimum allowable of 1.5

(1)  The maximum allowable leverage ratio under our indentures for the GBP Notes due 2025, the 47/8% Notes due 2027, 

the 51/4% Notes and the 47/8% Notes due 2029 is 7.0, while the maximum allowable leverage ratio under the 
indentures pertaining to our remaining senior and senior subordinated notes is 6.5. In certain instances as provided in 
our indentures, we have the ability to incur additional indebtedness that would result in our bond leverage ratio 
exceeding the maximum allowable ratio under our indentures and still remain in compliance with the covenant.

j.  Maturities of long-term debt (gross of discounts) are as follows:

Year
2020

2021

2022

2023

2024

Thereafter

Net Discounts

Net Deferred Financing Costs
Total Long-term Debt (including current portion)

Amount

389,013

608,584

487,601

1,384,684

1,036,688

4,847,561

8,754,131
(2,587)
(86,965)
8,664,579

$

$

126

 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

5. Selected Consolidated Financial Statements of Parent, Guarantors and Non-Guarantors

The following data summarizes the consolidating results of IMI on the equity method of accounting as of December 31, 

2019 and 2018 and for the years ended December 31, 2019, 2018 and 2017 and are prepared on the same basis as the 
consolidated financial statements.

The Parent Notes, the CAD Notes due 2023, the GBP Notes due 2025 and the 53/8% Notes are guaranteed by the 

subsidiaries referred to below as the Guarantors. These subsidiaries are 100% owned by IMI. The guarantees are full and 
unconditional, as well as joint and several. 

Additionally, IMI guarantees the CAD Notes due 2023, which were issued by Canada Company, the GBP Notes, which 
were issued by IM UK, and the 53/8% Notes, which were issued by IM US Holdings, which is one of the Guarantors. Canada 
Company and IM UK do not guarantee the Parent Notes. The subsidiaries that do not guarantee the Parent Notes, the CAD 
Notes due 2023, the GBP Notes and the 53/8% Notes are referred to below as the Non-Guarantors.  

In the normal course of business we periodically change the ownership structure of our subsidiaries to meet the 

requirements of our business. In the event of such changes, we recast the prior period financial information within this footnote 
to conform to the current period presentation in the period such changes occur. Generally, these changes do not alter the 
designation of the underlying subsidiaries as Guarantors or Non-Guarantors. However, they may change whether the underlying 
subsidiary is owned by the Parent, a Guarantor or a Non-Guarantor. If such a change occurs, the amount of investment in 
subsidiaries in the below Consolidated Balance Sheets and equity in the earnings (losses) of subsidiaries, net of tax in the below 
Consolidated Statements of Operations and Comprehensive Income (Loss) with respect to the relevant Parent, Guarantors, Non-
Guarantors and Eliminations columns also would change.

127

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

5. Selected Consolidated Financial Statements of Parent, Guarantors and Non-Guarantors (Continued)

CONSOLIDATED BALANCE SHEETS

Parent

Guarantors

December 31, 2019

Non-
Guarantors

Eliminations

Consolidated

$

105

$

206,297

$

163,858

$

(176,705) $

ASSETS

Current Assets:

Cash and cash equivalents(1)

Accounts receivable

Intercompany receivable

Prepaid expenses and other

Total Current Assets

Property, Plant and Equipment, Net

Other Assets, Net:

Long-term notes receivable from affiliates and
intercompany receivable

Investment in subsidiaries

Goodwill

Operating lease right-of-use assets

Other

Total Other Assets, Net

Total Assets

LIABILITIES AND EQUITY

Intercompany Payable

Debit Balances Under Cash Pool

Current Portion of Long-term Debt

Total Other Current Liabilities (includes current portion of
operating lease liabilities)

Long-term Debt, Net of Current Portion

Long-Term Operating Lease Liabilities, Net of Current
Portion

Long-term Notes Payable to Affiliates and Intercompany
Payable

Other Long-term Liabilities

Commitments and Contingencies (see Note 10)

Redeemable Noncontrolling Interests (see Note 2.v.)

—

—

—

105

597

5,347,774

1,966,978

—

—

—

7,314,752

7,315,454

338,794

—

—

292,673

5,210,269

—

—

9,756

—

$

$

45,608

658,580

104,164

1,014,649

3,051,426

—

1,063,178

2,855,424

986,362

911,803

805,093

—

87,948

1,056,899

1,571,014

—

(658,580)

(29)

(835,314)

—

—

—

(5,347,774)

(3,030,156)

1,629,785

882,739

691,327

—

—

—

5,816,767

3,203,851

(8,377,930)

(9,213,244) $

13,816,816

(658,580) $

(176,705)

—

—

(29)

389,013

$

$

$

$

9,882,842

$

5,831,764

— $

—

51,868

704,109

1,482,571

319,786

176,705

337,174

563,714

1,582,726

915,840

812,846

5,347,774

62,525

258,865

—

(5,347,774)

—

67,682

—

—

—

—

—

193,555

850,701

—

192,083

1,236,339

4,623,037

—

—

4,485,209

1,869,101

1,603,130

7,957,440

1,560,496

8,275,566

1,728,686

—

331,146

67,682

Total Iron Mountain Incorporated Stockholders' Equity

1,463,962

1,318,155

1,712,001

(3,030,156)

1,463,962

Noncontrolling Interests

Total Equity

Total Liabilities and Equity

—

—

265

—

265

1,463,962

1,318,155

1,712,266

(3,030,156)

1,464,227

$

7,315,454

$

9,882,842

$

5,831,764

$

(9,213,244) $

13,816,816

______________________________________________________________

(1)  Included within Cash and Cash Equivalents at December 31, 2019 is approximately $198,300 and $0 of cash on 

deposit associated with our Cash Pools for the Guarantors and Non-Guarantors, respectively. See Note 4 for more 
information on our Cash Pools.

128

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

5. Selected Consolidated Financial Statements of Parent, Guarantors and Non-Guarantors (Continued)

CONSOLIDATED BALANCE SHEETS (Continued)

Parent

Guarantors

December 31, 2018

Non-
Guarantors

Eliminations

Consolidated

$

132

$

63,407

$

169,318

$

(67,372) $

ASSETS

Current Assets:

Cash and cash equivalents(1)

Accounts receivable

Intercompany receivable

Prepaid expenses and other

Total Current Assets

Property, Plant and Equipment, Net

Other Assets, Net:

Long-term notes receivable from affiliates and
intercompany receivable

Investment in subsidiaries

Goodwill

Other

Total Other Assets, Net

Total Assets

LIABILITIES AND EQUITY

Intercompany Payable

Debit Balances Under Cash Pools

Current Portion of Long-term Debt

Total Other Current Liabilities

Long-term Debt, Net of Current Portion

Long-term Notes Payable to Affiliates and Intercompany
Payable

Other Long-term Liabilities

Commitments and Contingencies (see Note 10)

Redeemable Noncontrolling Interests (see Note 2.v.)

—

—

93

225

190

4,954,686

1,862,048

—

—

6,816,734

6,817,149

462,927

—

—

268,373

4,223,822

—

973

—

$

$

47,472

821,324

109,480

1,041,683

3,010,767

—

983,018

2,861,381

982,932

4,827,331

799,417

—

86,196

1,054,931

1,478,600

—

(821,324)

(29)

(888,725)

—

—

—

(4,954,686)

(2,845,066)

1,579,649

735,585

2,315,234

—

—

(7,799,752)

$

$

8,879,781

$

4,848,765

— $

358,397

$

$

(8,688,477) $

11,857,218

10,612

63,859

618,513

1,878,079

4,954,686

116,895

56,760

62,576

477,483

1,914,516

299,163

—

70,532

(821,324) $

(67,372)

(29)

—

—

—

—

—

(4,954,686)

165,485

846,889

—

195,740

1,208,114

4,489,557

—

—

4,441,030

1,718,517

6,159,547

—

—

126,406

1,364,369

8,016,417

—

417,031

70,532

Total Iron Mountain Incorporated Stockholders' Equity

1,861,054

1,237,137

1,607,929

(2,845,066)

1,861,054

Noncontrolling Interests

Total Equity

Total Liabilities and Equity

—

—

1,409

—

1,409

1,861,054

1,237,137

1,609,338

(2,845,066)

1,862,463

$

6,817,149

$

8,879,781

$

4,848,765

$

(8,688,477) $

11,857,218

______________________________________________________________

(1)  Included within Cash and Cash Equivalents at December 31, 2018 is approximately $58,900 and $12,700 of cash on 
deposit associated with our Cash Pools for the Guarantors and Non-Guarantors, respectively. See Note 4 for more 
information on our Cash Pools. 

129

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

5. Selected Consolidated Financial Statements of Parent, Guarantors and Non-Guarantors (Continued)

CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)

Year Ended December 31, 2019

Parent

Guarantors

Non-
Guarantors

Eliminations

Consolidated

$

— $

1,654,359

$

1,026,728

$

— $

2,681,087

Revenues:

Storage rental

Service

Intercompany revenues

Total Revenues

Operating Expenses:

Cost of sales (excluding depreciation and amortization)

Intercompany cost of sales

Selling, general and administrative

Depreciation and amortization

Significant Acquisition Costs

Restructuring Charges

(Gain) Loss on disposal/write-down of property, plant and
equipment, net

Total Operating Expenses

Operating (Loss) Income

Interest Expense (Income), Net

Other Expense (Income), Net

(Loss) Income from Continuing Operations Before Provision
(Benefit) for Income Taxes

Provision (Benefit) for Income Taxes

Equity in the (Earnings) Losses of Subsidiaries, Net of Tax

Income (Loss) from Continuing Operations

Income (Loss) from Discontinued Operations, Net of Tax

Net Income (Loss)

—

—

—

—

—

444

91

—

—

—

535

(535)

213,149

59

(213,743)

—

(481,120)

267,377

—

267,377

Less: Net Income (Loss) Attributable to Noncontrolling
Interests

Net Income (Loss) Attributable to Iron Mountain Incorporated $

Net Income (Loss)

$

—

—

267,377

267,377

$

$

484,936

484,936

$

$

Other Comprehensive Income (Loss):

Foreign Currency Translation Adjustment

Change in Fair Value of Derivative Instruments

Equity in Other Comprehensive (Loss) Income of
Subsidiaries

Total Other Comprehensive Income (Loss)

Comprehensive Income (Loss)

Comprehensive Income (Loss) Attributable to
Noncontrolling Interests

6,003

(8,783)

5,863

3,083

—

—

5,714

5,714

270,460

490,650

—

—

978,227

4,668

603,270

20,233

2,637,254

1,650,231

—

1,581,497

(24,901)

(24,901)

—

4,262,584

1,048,514

20,233

679,964

410,524

7,055

32,218

784,801

4,668

311,256

247,586

6,238

16,379

(26,472)

(37,352)

—

1,833,315

(24,901)

—

—

—

—

—

—

991,664

658,201

13,293

48,597

(63,824)

2,172,036

465,218

18,923

19,271

427,024

6,698

(64,490)

484,816

120

484,936

1,333,576

(24,901)

3,481,246

316,655

187,226

14,568

114,861

53,233

—

61,628

(16)

61,612

938

60,674

61,612

5,991

—

—

5,991

67,603

1,066

—

—

—

—

—

545,610

(545,610)

—

781,338

419,298

33,898

328,142

59,931

—

268,211

104

(545,610)

268,315

—

$

$

(545,610) $

(545,610) $

—

—

(11,577)

(11,577)

(557,187)

938

267,377

268,315

11,994

(8,783)

—

3,211

271,526

—

1,066

Comprehensive Income (Loss) Attributable to Iron Mountain
Incorporated

$

270,460

$

490,650

$

66,537

$

(557,187) $

270,460

130

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

5. Selected Consolidated Financial Statements of Parent, Guarantors and Non-Guarantors (Continued)

CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS) (Continued)

Revenues:

Storage rental

Service

Intercompany revenues

Total Revenues

Operating Expenses:

Cost of sales (excluding depreciation and amortization)

Intercompany cost of sales

Selling, general and administrative

Depreciation and amortization

Significant Acquisition Costs

(Gain) Loss on disposal/write-down of property, plant and
equipment, net

Total Operating Expenses

Operating Income (Loss)

Interest Expense (Income), Net

Other Expense (Income), Net

(Loss) Income from Continuing Operations Before (Benefit)
Provision for Income Taxes

(Benefit) Provision for Income Taxes

Equity in the (Earnings) Losses of Subsidiaries, Net of Tax

Income (Loss) from Continuing Operations

(Loss) Income from Discontinued Operations, Net of Tax

Net Income (Loss)

Less: Net Income (Loss) Attributable to Noncontrolling
Interests

Net Income (Loss) Attributable to Iron Mountain Incorporated $

$

Net Income (Loss)

Other Comprehensive (Loss) Income:

Foreign Currency Translation Adjustment

Change in Fair Value of Derivative Instrument

Equity in Other Comprehensive (Loss) Income of
Subsidiaries

Total Other Comprehensive (Loss) Income

Comprehensive Income (Loss)

Comprehensive (Loss) Income Attributable to
Noncontrolling Interests

Year Ended December 31, 2018

Parent

Guarantors

Non-
Guarantors

Eliminations

Consolidated

$

— $

1,606,346

$

1,016,109

$

— $

2,622,455

—

—

—

—

—

(288)

122

—

—

(166)

166

199,955

2,328

(202,117)

—

(556,050)

353,933

—

353,933

974,213

4,759

629,093

18,439

2,585,318

1,663,641

—

1,603,306

(23,198)

(23,198)

—

4,225,761

1,009,890

18,439

679,740

404,574

35,607

784,064

4,759

327,531

234,818

15,058

(2,841)

(70,781)

—

1,793,954

(23,198)

—

—

—

—

—

1,006,983

639,514

50,665

(73,622)

1,295,449

(23,198)

3,417,494

2,145,409

439,909

6,392

17,158

416,359

(1,006)

(147,575)

564,940

(12,283)

552,657

368,192

203,301

(31,178)

196,069

43,759

—

152,310

(144)

—

—

—

—

—

703,625

(703,625)

—

152,166

(703,625)

—

—

353,933

353,933

$

$

552,657

552,657

$

$

11,070

(973)

(171,772)

(161,675)

192,258

—

—

(139,971)

(139,971)

412,686

1,198

150,968

152,166

(175,177)

—

—

(175,177)

(23,011)

—

$

$

(703,625) $

(703,625) $

—

—

311,743

311,743

(391,882)

808,267

409,648

(11,692)

410,311

42,753

—

367,558

(12,427)

355,131

1,198

353,933

355,131

(164,107)

(973)

—

(165,080)

190,051

—

—

(2,207)

—

(2,207)

Comprehensive Income (Loss) Attributable to Iron Mountain
Incorporated

$

192,258

$

412,686

$

(20,804) $

(391,882) $

192,258

131

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

5. Selected Consolidated Financial Statements of Parent, Guarantors and Non-Guarantors (Continued)

CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS) (Continued)

Revenues:

Storage rental

Service

Intercompany revenues

Total Revenues

Operating Expenses:

Cost of sales (excluding depreciation and amortization)

Intercompany cost of sales

Selling, general and administrative

Depreciation and amortization

Significant Acquisition Costs

Intangible impairments

(Gain) Loss on disposal/write-down of property, plant and
equipment, net

Total Operating Expenses

Operating (Loss) Income

Interest Expense (Income), Net

Other Expense (Income), Net

(Loss) Income from Continuing Operations Before Provision
(Benefit) for Income Taxes

Provision (Benefit) for Income Taxes

Equity in the (Earnings) Losses of Subsidiaries, Net of Tax

Income (Loss) from Continuing Operations

(Loss) Income from Discontinued Operations, Net of Tax

Net Income (Loss)

Less: Net Income (Loss) Attributable to Noncontrolling
Interests

Net Income (Loss) Attributable to Iron Mountain Incorporated $

Net Income (Loss)

Other Comprehensive Income (Loss):

$

—

—

—

—

—

161

167
—
—

—

328

(328)

163,541

47,176

(211,045)

—

(381,158)

170,113

—

170,113

Year Ended December 31, 2017

Parent

Guarantors

Non-
Guarantors

Eliminations

Consolidated

$

— $

1,443,219

$

934,338

$

— $

2,377,557

866,318

4,577

601,703

24,613

2,314,114

1,560,654

—

1,468,021

(29,190)

(29,190)

—

3,845,578

922,008

24,613

613,350

310,962

52,621

3,011

(1,001)

1,925,564

388,550

7,606

9,178

371,766

3,988

(11,677)

379,455

(4,370)

375,085

742,817

4,577

323,669

211,247

32,280

—

235

—

1,664,825

(29,190)

—

—

—

—

—

—

937,180

522,376

84,901

3,011

(766)

1,314,825

(29,190)

3,211,527

245,829

182,498

23,075

40,256

18,974

—

21,282

(1,921)

19,361

1,611

17,750

19,361

—

—

—

—

—

392,835

(392,835)

—

(392,835)

—

$

$

(392,835) $

(392,835) $

634,051

353,645

79,429

200,977

22,962

—

178,015

(6,291)

171,724

1,611

170,113

171,724

—

—

170,113

170,113

$

$

375,085

375,085

$

$

Foreign Currency Translation Adjustment

(15,015)

—

123,579

—

108,564

Equity in Other Comprehensive Income (Loss) of
Subsidiaries

Total Other Comprehensive Income (Loss)

Comprehensive Income (Loss)

Comprehensive Income (Loss) Attributable to
Noncontrolling Interests

123,599

108,584

278,697

82,127

82,127

457,212

—

123,579

142,940

(205,726)

(205,726)

(598,561)

—

108,564

280,288

—

—

1,591

—

1,591

Comprehensive Income (Loss) Attributable to Iron Mountain
Incorporated

$

278,697

$

457,212

$

141,349

$

(598,561) $

278,697

132

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

5. Selected Consolidated Financial Statements of Parent, Guarantors and Non-Guarantors (Continued)

CONSOLIDATED STATEMENTS OF CASH FLOWS

Cash Flows from Operating Activities:

Cash Flows from Operating Activities-Continuing Operations

$

(157,162) $

850,840

$

272,977

$

— $

966,655

Year Ended December 31, 2019

Parent

Guarantors

Non-
Guarantors

Eliminations

Consolidated

Cash Flows from Operating Activities-Discontinued Operations

—

—

(157,162)

850,840

—

272,977

(280,258)

(48,729)

—

—

—

—

—

120,260

(32,037)

—

—

50,368

(310,656)

2,497

—

—

—

—

120,260

—

—

966,655

(692,983)

(58,237)

—

(131,647)

(19,222)

—

166,143

(735,946)

5,061

(730,885)

(124,897)

(418,089)

(308,159)

120,260

—

—

(10,479,101)

(4,056,014)

10,057,145

4,002,673

987,500

—

—

—

—

—

(14,535,115)

14,059,818

987,500

(10,612)

119,945

(109,333)

—

(1,924)

(23,507)

—

—

(2,724)

38,449

—

38,449

(8,727)

(5,460)

—

(120,260)

—

—

—

(1,924)

—

(704,526)

1,027

(5,753)

(229,593)

(198,973)

—

—

(229,593)

(198,973)

—

(109,333)

(8,727)

28,070

165,485

193,555

63,407

169,318

(67,372)

$

206,297

$

163,858

$

(176,705) $

(412,725)

(9,508)

4,637

(99,610)

(19,222)

—

115,775

(420,653)

2,564

—

143,767

—

—

(1,060)

(289,861)

—

—

142,890

Cash Flows from Investing Activities-Continuing Operations

Cash Flows from Investing Activities-Discontinued Operations

(124,897)

—

Cash Flows from Operating Activities

Cash Flows from Investing Activities:

Capital expenditures

Cash paid for acquisitions, net of cash acquired

Intercompany loans to subsidiaries

Acquisitions of customer relationships, customer inducements and
data center lease-based intangibles

Investment in joint ventures

Net proceeds from Divestments

Proceeds from sales of property and equipment and other, net
(including real estate) and proceeds from involuntary conversion of
property and equipment

Cash Flows from Investing Activities

Cash Flows from Financing Activities:

Repayment of revolving credit and term loan facilities and other
debt

Proceeds from revolving credit and term loan facilities and other
debt

Net proceeds from sales of senior notes

Debit (payments) balances under cash pools

Debt (repayment to) financing from and equity (distribution to)
contribution from noncontrolling interests, net

Intercompany loans from parent

Parent cash dividends

Net proceeds (payments) associated with employee stock-based
awards

Payment of debt financing and stock issuance costs and other

Cash Flows from Financing Activities-Continuing Operations

Cash Flows from Financing Activities-Discontinued Operations

—

—

(124,897)

—

—

—

—

—

—

—

(704,526)

1,027

(1,969)

282,032

—

Effect of exchange rates on cash and cash equivalents

Increase (Decrease) in cash and cash equivalents

Cash and cash equivalents, including Restricted Cash, beginning of
year

Cash and cash equivalents, including Restricted Cash, end of year

$

—

(27)

132

105

133

Cash Flows from Financing Activities

282,032

(289,861)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

5. Selected Consolidated Financial Statements of Parent, Guarantors and Non-Guarantors (Continued)

CONSOLIDATED STATEMENTS OF CASH FLOWS (Continued)

Year Ended December 31, 2018

Parent

Guarantors

Non-
Guarantors

Eliminations

Consolidated

Cash Flows from Operating Activities:

Cash Flows from Operating Activities-Continuing Operations

$

(217,819) $

880,615

$

273,748

$

— $

936,544

Cash Flows from Operating Activities-Discontinued Operations

—

(995)

—

Cash Flows from Operating Activities

(217,819)

879,620

273,748

Cash Flows from Investing Activities:

Capital expenditures

Cash paid for acquisitions, net of cash acquired

—

—

(313,510)

(1,338,888)

(146,552)

(419,669)

—

—

—

—

(995)

935,549

(460,062)

(1,758,557)

Intercompany loans to subsidiaries

805,799

90,569

—

(896,368)

—

Acquisitions of customer relationships, customer inducements and
data center lease-based intangibles

Net proceeds from Divestments

Proceeds from sales of property and equipment and other, net
(including real estate) and proceeds from involuntary conversion of
property and equipment

—

—

—

(76,388)

1,019

299

Cash Flows from Investing Activities-Continuing Operations

805,799

(1,636,899)

Cash Flows from Investing Activities-Discontinued Operations

—

8,250

(22,299)

—

85,860

(502,660)

—

—

—

—

(98,687)

1,019

86,159

(896,368)

(2,230,128)

—

8,250

805,799

(1,628,649)

(502,660)

(896,368)

(2,221,878)

Cash Flows from Investing Activities

Cash Flows from Financing Activities:

Repayment of revolving credit and term loan facilities and other
debt

Proceeds from revolving credit and term loan facilities and other
debt

Debit balances (payments) under cash pools

Debt (repayment to) financing from and equity (distribution to) 
contribution from noncontrolling interests, net

Intercompany loans from parent

Parent cash dividends

Net payments associated with employee stock-based awards

Net proceeds associated with the Equity Offering, including Over-
Allotment Option

Net proceeds associated with the At The Market (ATM) Program

Payment of debt financing and stock issuance costs and other

Cash Flows from Financing Activities-Continuing Operations

Cash Flows from Financing Activities-Discontinued Operations

—

—

—

—

—

(673,635)

(1,142)

76,192

8,716

(412)

(590,281)

—

(7,355,086)

(6,837,053)

8,445,551

6,906,063

—

—

(45,621)

18,267

27,354

(14,192,139)

15,351,614

—

—

(862,425)

(2,523)

(33,943)

—

896,368

—

—

—

—

(12,391)

170,028

—

—

—

—

—

(3,602)

47,209

—

47,209

(24,563)

—

—

—

—

—

923,722

—

923,722

—

27,354

(2,523)

—

(673,635)

(1,142)

76,192

8,716

(16,405)

550,678

—

550,678

(24,563)

(760,214)

925,699

165,485

Cash Flows from Financing Activities

Effect of exchange rates on cash and cash equivalents

(590,281)

170,028

—

—

(Decrease) Increase in cash and cash equivalents

(2,301)

(579,001)

(206,266)

Cash and cash equivalents, including Restricted Cash, beginning of
year

2,433

642,408

375,584

(94,726)

Cash and cash equivalents, including Restricted Cash, end of year

$

132

$

63,407

$

169,318

$

(67,372) $

134

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

5. Selected Consolidated Financial Statements of Parent, Guarantors and Non-Guarantors (Continued)

CONSOLIDATED STATEMENTS OF CASH FLOWS (Continued)

Year Ended December 31, 2017

Parent

Guarantors

Non-
Guarantors

Eliminations

Consolidated

Cash Flows from Operating Activities:

Cash Flows from Operating Activities-Continuing Operations $

(203,403) $

737,532

$

190,130

$

— $

724,259

Cash Flows from Operating Activities-Discontinued
Operations

Cash Flows from Operating Activities

Cash Flows from Investing Activities:

Capital expenditures

Cash paid for acquisitions, net of cash acquired

Intercompany loans to subsidiaries

Investment in subsidiaries

Acquisitions of customer relationships and customer inducements

Net proceeds from Divestments

Proceeds from sales of property and equipment and other, net
(including real estate) and proceeds from involuntary conversion
of property and equipment

—

(203,403)

—

—

(990,635)

(16,170)

—

—

—

Cash Flows from Investing Activities-Continuing Operations

(1,006,805)

Cash Flows from Investing Activities-Discontinued Operations

—

(1,345)

736,187

(237,004)

(96,946)

(344,919)

—

(63,759)

—

12,963

(729,665)

—

(1,946)

188,184

(106,127)

(122,759)

—

—

(11,426)

29,236

(3,626)

(214,702)

—

—

—

—

—

1,335,554

16,170

—

—

—

1,351,724

—

(3,291)

720,968

(343,131)

(219,705)

—

—

(75,185)

29,236

9,337

(599,448)

—

(1,006,805)

(729,665)

(214,702)

1,351,724

(599,448)

Cash Flows from Investing Activities

Cash Flows from Financing Activities:

Repayment of revolving credit and term loan facilities and other
debt

Proceeds from revolving credit and term loan facilities and other
debt

Early retirement of senior subordinated and senior notes

Net proceeds from sales of senior notes

Debit balances (payments) under cash pools

Debt (repayment to) financing from and equity (distribution to)
contribution from noncontrolling interests, net

Intercompany loans from parent

Equity contribution from parent

Parent cash dividends

Net proceeds associated with employee stock-based awards

Net proceeds associated with the Equity Offering, including
Over-Allotment Option

Net proceeds associated with the At The Market (ATM) Program

Payment of debt financing and stock issuance costs

(1,031,554)

2,134,870

—

—

—

—

(439,999)

13,095

516,462

59,129

(3,848)

Cash Flows from Financing Activities-Continuing Operations

1,210,236

Cash Flows from Financing Activities-Discontinued Operations

Cash Flows from Financing Activities

Effect of exchange rates on cash and cash equivalents

Increase (Decrease) in cash and cash equivalents

—

1,210,236

—

28

(262,579)

(8,077,553)

(6,089,563)

224,660

7,650,436

—

—

—

—

(14,429,695)

13,917,055

(1,746,856)

2,656,948

—

—

56,233

—

992,708

—

—

—

—

—

(9,391)

612,433

—

612,433

—

618,955

6,041,959

(715,302)

522,078

38,493

9,079

342,846

16,170

—

—

—

—

(1,554)

164,206

—

164,206

27,270

164,958

(94,726)

—

(1,335,554)

(16,170)

—

—

—

—

—

(1,446,450)

—

(1,446,450)

—

(94,726)

—

9,079

—

—

(439,999)

13,095

516,462

59,129

(14,793)

540,425

—

540,425

27,270

689,215

236,484

925,699

Cash and cash equivalents, including Restricted Cash, beginning of
year

2,405

23,453

210,626

—

Cash and cash equivalents, including Restricted Cash, end of year

$

2,433

$

642,408

$

375,584

$

(94,726) $

135

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

6. Acquisitions  

We account for acquisitions using the acquisition method of accounting, and, accordingly, the assets and liabilities 
acquired are recorded at their estimated fair values and the results of operations for each acquisition have been included in our 
consolidated results from their respective acquisition dates. 

a.  Acquisitions Completed During the Year Ended December 31, 2019 

During the year ended December 31, 2019, in order to enhance our existing operations in the United States, Colombia, 

Germany, Hong Kong, Latvia, Slovakia, Switzerland, Thailand and the United Kingdom and to expand our operations into 
Bulgaria, we completed the acquisition of 10 storage and records management companies and one art storage company for total 
cash consideration of approximately $51,000. The individual purchase prices of these acquisitions ranged from approximately 
$700 to $12,500. 

b.  Acquisitions Completed During the Year Ended December 31, 2018 

Acquisition of IO Data Centers

On January 10, 2018, we completed the acquisition of the United States operations of IODC, a leading data center 
colocation space and solutions provider based in Phoenix, Arizona, including the land and buildings associated with four data 
centers in Phoenix and Scottsdale, Arizona; Edison, New Jersey; and Columbus, Ohio (the “IODC Transaction”). At the closing 
of the IODC Transaction, we paid approximately $1,347,000. In February 2019, we paid approximately $31,000 in additional 
purchase price associated with the execution of customer contracts from the closing through the one-year anniversary of the 
IODC Transaction, which was accrued at December 31, 2018. This amount, net of amortization, is reported as a third-party 
commissions asset as a component of Other within Other assets, net, in our Consolidated Balance Sheets at December 31, 2019 
and 2018.

The unaudited consolidated pro forma financial information (the "Pro Forma Financial Information") below summarizes 

the combined results of us and IODC on a pro forma basis as if the IODC Transaction had occurred on January 1, 2017. The 
Pro Forma Financial Information is presented for informational purposes and is not necessarily indicative of the results of 
operations that would have been achieved if the acquisition had taken place on January 1, 2017. The Pro Forma Financial 
Information for the period presented includes purchase accounting adjustments (including amortization expenses from acquired 
intangible assets and depreciation of acquired property, plant and equipment). We and IODC collectively incurred $28,064 of 
operating expenditures to complete the IODC Transaction (including advisory and professional fees). These operating 
expenditures have been reflected within the results of operations in the Pro Forma Financial Information as if they were 
incurred on January 1, 2017.

Total Revenues

Income from Continuing Operations

Per Share Income from Continuing Operations - Basic

Per Share Income from Continuing Operations - Diluted

(Unaudited)

Year Ended December 31,

2018
4,229,251

377,510

1.32

1.31

$

$

$

$

2017
3,983,016

110,677

0.39

0.39

$

$

$

$

In addition to our IODC Transaction, we completed certain other acquisitions in 2019, 2018 and 2017. The Pro Forma 

Financial Information does not reflect these acquisitions due to the insignificant impact of these acquisitions on our 
consolidated results of operations.  

136

 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

6. Acquisitions (Continued)

Other Noteworthy Acquisitions

On May 25, 2018, in order to further expand our data center operations in Europe, we acquired EvoSwitch Netherlands 
B.V. and EvoSwitch Global Services B.V. (collectively, "EvoSwitch"), a data center colocation space and solutions provider 
with a data center in Amsterdam (the "EvoSwitch Transaction"), for (i) cash consideration of 189,000 Euros (or approximately 
$222,000, based upon the exchange rate between the Euro and the United States dollar on the closing date of the EvoSwitch 
Transaction) and (ii) $25,000 of additional consideration in the form of future services we will provide to the seller, which is 
included in purchase price holdbacks and other in the allocation of the purchase price paid table below.

On March 8, 2018, in order to expand our data center operations into Europe and Asia, we acquired the operations of two 

data centers in London and Singapore from Credit Suisse International and Credit Suisse AG (together, "Credit Suisse") for a 
total of (i) 34,600 British pounds sterling and (ii) 81,000 Singapore dollars (or collectively, approximately $111,400, based 
upon the exchange rates between the United States dollar and the British pound sterling and Singapore dollar on the closing 
date of the Credit Suisse transaction) (the “Credit Suisse Transaction”). As part of the Credit Suisse Transaction, Credit Suisse 
entered into a long-term lease with us to maintain existing data center operations.

In addition to the transactions noted above, during 2018, in order to enhance our existing operations in the United States, 
Brazil, China, India, Ireland, Philippines, South Korea and the United Kingdom and to expand our operations into Croatia, we 
completed the acquisition of 11 storage and records management companies and three art storage companies for total 
consideration of approximately $98,100. The individual purchase prices of these acquisitions ranged from approximately 
$1,000 to $34,100.

c.  Acquisitions Completed During the Year Ended December 31, 2017

In December 2017, we acquired the storage and information management assets and operations of Santa Fe in China (the 
“Santa Fe China Transaction”) for approximately $16,800. The purchase price for the Santa Fe China Transaction was not paid 
until January 2018 and, therefore, we accrued for the purchase price of the Santa Fe China Transaction in our Consolidated 
Balance Sheet as of December 31, 2017. 

In September 2017, in order to expand our existing entertainment storage and services operations in the United States and 

to expand our entertainment storage and services operations into Canada, the United Kingdom, France, the Netherlands and 
Hong Kong, we completed the acquisition of Bonded Services of America, Inc. and Bonded Services Acquisition, Ltd. 
(together, "Bonded") (the "Bonded Transaction"), providers of media asset storage and management services for global 
entertainment and media companies, for approximately 62,000 British pounds sterling (or approximately $83,000, based upon 
the exchange rate between the British pound sterling and the United States dollar on the closing date of the Bonded 
Transaction).

In September 2017, in order to expand our data center operations in the United States, we acquired Mag Datacenters 
LLC, which operated Fortrust, a private data center business with operations in Denver, Colorado (the “Fortrust Transaction”). 
At the closing of the Fortrust Transaction, we paid approximately $54,500 in cash (the "Fortrust Cash Consideration") and 
issued 2,193,637 shares of our common stock (the "Fortrust Stock Consideration"). The shares of our common stock issued to 
the former owners of Fortrust in connection with the Fortrust Transaction contain certain restrictions that impact the 
marketability of such shares for a period of six months following the closing date of the Fortrust Transaction (the “Lack of 
Marketability Restriction”). The 2,193,637 shares issued as part of the Fortrust Stock Consideration were valued at 
approximately $37.84 per share, which reflects a discount related to the Lack of Marketability Restriction, resulting in a total 
purchase price (including the Fortrust Cash Consideration and the Fortrust Stock Consideration) of approximately $137,500.

In addition to the transactions noted above, during 2017, in order to enhance our existing operations in the United States, 

India, Greece, Peru and South Africa and to expand our operations into Cyprus, Macau, South Korea and the United Arab 
Emirates, we completed the acquisition of 12 records and information management companies and one art storage company for 
total consideration of approximately $98,200. The individual purchase prices of these acquisitions ranged from approximately 
$100 to $28,500.

137

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

6. Acquisitions (Continued)

d.  Purchase Price Allocation

A summary of the cumulative consideration paid and the allocation of the purchase price paid for all of our acquisitions in 

each respective year is as follows:

Cash Paid (gross of cash acquired)(1)

$

53,230

2019

Total

2018

Other Fiscal
Year 2018
Acquisitions
432,078
$

IODC
Transaction
$ 1,347,046

2017

Total
$ 1,779,124

$

Total
234,314

Purchase Price Holdbacks and Other(2)

Fair Value of Common Stock Issued

Fair Value of Noncontrolling Interests

4,135

—

—

—

—

—

35,218

35,218

—

—

—

—

20,093

83,014

1,507

Total Consideration

57,365

1,347,046

467,296

1,814,342

338,928

Fair Value of Identifiable Assets Acquired:

Cash

2,260

34,307

10,227

44,534

14,746

Accounts Receivable, Prepaid Expenses and Other
Assets
Property, Plant and Equipment(3)

Customer Relationship Intangible Assets(4)

Operating Lease Right-of-Use Assets

Data Center In-Place Leases(5)

Data Center Tenant Relationships(6)

Data Center Above-Market Leases(7)

Other Intangible Assets

Debt Assumed

3,102
5,396

22,071

16,956

—

—

—

—

—

7,070
863,027

—

—

104,340

77,362

16,439

—

—

Accounts Payable, Accrued Expenses and Other
Liabilities

Operating Lease Liabilities

Deferred Income Taxes
Data Center Below-Market Leases(7)

Total Fair Value of Identifiable Net Assets Acquired

(3,233)
(16,956)
(1,813)
—

27,783

(36,230)
—

—
(11,421)
1,054,894

17,662
225,848

44,622

—

36,130

18,410

2,381

—
(12,312)

(17,206)
—
(43,218)
(694)
281,850

24,732
1,088,875

44,622

—

140,470

95,772

18,820

—
(12,312)

(53,436)
—
(43,218)
(12,115)
1,336,744

24,379
150,878

116,028

—

6,300

—

—

14,487
(5,287)

(24,869)
—
(18,122)
—

278,540

Goodwill Initially Recorded(8)

$

29,582

$

292,152

$

185,446

$

477,598

$

60,388

_______________________________________________________________________________

(1)  Included in cash paid for acquisitions in our Consolidated Statement of Cash Flows for the year ended December 31, 
2019 is net cash acquired of $2,260 and contingent and other payments, net of $7,267 related to acquisitions made in 
years prior to 2019. Included in cash paid for acquisitions in our Consolidated Statement of Cash Flows for the year 
ended December 31, 2018 is net cash acquired of $44,534 and contingent and other payments, net of $23,967 related 
to acquisitions made in years prior to 2018. Included in cash paid for acquisitions in our Consolidated Statement of 
Cash Flows for the year ended December 31, 2017 is net cash acquired of $14,746 and contingent and other payments, 
net of $137 related to acquisitions made in years prior to 2017.

(2)  Purchase price holdbacks and other includes $18,824 purchase price accrued for the EvoSwitch Transaction in 2018 

and $16,771 purchase price accrued for the Santa Fe China Transaction in 2017.

(3)  Consists primarily of buildings, building improvements, leasehold improvements, data center infrastructure, racking 

structures, warehouse equipment and computer hardware and software.

138

 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

6. Acquisitions (Continued)

(4)  The weighted average lives of customer relationship intangible assets associated with acquisitions in 2019, 2018 and 

2017 was 16 years, 10 years and 12 years, respectively.

(5)  The weighted average lives of data center in-place leases associated with acquisitions in 2018 was six years.

(6)  The weighted average lives of data center tenant relationships associated with acquisitions in 2018 was nine years.

(7)  The weighted average lives of data center above-market leases associated with acquisitions in 2018 was three years 

and the weighted average lives of data center below-market leases associated with acquisitions in 2018 was seven 
years.

(8)  The goodwill associated with acquisitions, including IODC, is primarily attributable to the assembled workforce, 
expanded market opportunities and costs and other operating synergies anticipated upon the integration of the 
operations of us and the acquired businesses.

Allocations of the purchase price for acquisitions made in 2019, 2018 and 2017 were based on estimates of the fair value 
of the net assets acquired and are subject to adjustment upon the finalization of the purchase price allocations. The accounting 
for business combinations requires estimates and judgments regarding expectations for future cash flows of the acquired 
business, and the allocations of those cash flows to identifiable tangible and intangible assets, in determining the assets acquired 
and liabilities assumed. The fair values assigned to tangible and intangible assets acquired and liabilities assumed, including 
contingent consideration, are based on management's best estimates and assumptions, as well as other information compiled by 
management, including valuations that utilize customary valuation procedures and techniques. The estimates and assumptions 
underlying the initial valuations are subject to the collection of information necessary to complete the valuations within the 
measurement periods, which are up to one year from the respective acquisition dates. The preliminary purchase price 
allocations that are not finalized as of December 31, 2019 primarily relate to the final assessment of the fair values of intangible 
assets (primarily customer relationship intangible assets), property, plant and equipment (primarily racking structures) and 
income taxes (primarily deferred income taxes) associated with the acquisitions we closed in 2019.

As the valuation of certain assets and liabilities for purposes of purchase price allocations are preliminary in nature, they 

are subject to adjustment as additional information is obtained about the facts and circumstances regarding these assets and 
liabilities that existed at the acquisition date. Any adjustments to our estimates of purchase price allocation will be made in the 
periods in which the adjustments are determined and the cumulative effect of such adjustments will be calculated as if the 
adjustments had been completed as of the acquisition dates. Adjustments recorded during the fourth quarter of 2019 were not 
material to our results from operations.

139

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

7. Income Taxes 

We have been organized and have operated as a REIT effective beginning with our taxable year that ended on December 

31, 2014. As a REIT, we are generally permitted to deduct from our federal taxable income the dividends we pay to our 
stockholders. The income represented by such dividends is not subject to federal taxation at the entity level but is taxed, if at all, 
at the stockholder level. The income of our domestic taxable REIT subsidiaries ("TRSs"), which hold our domestic operations 
that may not be REIT-compliant as currently operated and structured, is subject, as applicable, to federal and state corporate 
income tax. In addition, we and our subsidiaries continue to be subject to foreign income taxes in other jurisdictions in which 
we have business operations or a taxable presence, regardless of whether assets are held or operations are conducted through 
subsidiaries disregarded for federal income tax purposes or TRSs. We will also be subject to a separate corporate income tax on 
any gains recognized on the sale or disposition of any asset previously owned by a C corporation during a five-year period after 
the date we first owned the asset as a REIT asset that are attributable to "built-in gains" with respect to that asset on that date. 
We will also be subject to a built-in gains tax on our depreciation recapture recognized into income as a result of accounting 
method changes in connection with our acquisition activities. If we fail to remain qualified for taxation as a REIT, we will be 
subject to federal income tax at regular corporate income tax rates. Even if we remain qualified for taxation as a REIT, we may 
be subject to some federal, state, local and foreign taxes on our income and property in addition to taxes owed with respect to 
our TRS operations. In particular, while state income tax regimes often parallel the federal income tax regime for REITs, many 
states do not completely follow federal rules and some do not follow them at all.

On December 22, 2017, legislation commonly referred to as the Tax Cuts and Jobs Act (the “Tax Reform Legislation”) 

was enacted into law in the United States. The Tax Reform Legislation amended the Internal Revenue Code of 1986, as 
amended (the “Code”), to reduce tax rates and modify policies, credits and deductions for businesses and individuals. The 
following summarizes certain components of the Tax Reform Legislation and the impact such components of the Tax Reform 
Legislation. One of the primary components of the Tax Reform Legislation was a reduction in the United States corporate 
federal income tax rate from 35% to 21% for taxable years beginning after December 31, 2017.

a.  Deemed Repatriation Transition Tax

The Tax Reform Legislation imposed a transition tax (the “Deemed Repatriation Transition Tax”) on a mandatory deemed 
repatriation of post-1986 undistributed foreign earnings and profits not previously subject to United States tax as of November 
2, 2017 or December 31, 2017, whichever was greater (the “Undistributed E&P”) as of the last taxable year beginning before 
January 1, 2018. The Deemed Repatriation Transition Tax varied depending on whether the Undistributed E&P was held in 
liquid (as defined in the Tax Reform Legislation) or non-liquid assets. A participation deduction against the deemed repatriation 
resulted in a Deemed Repatriation Transition Tax on Undistributed E&P of 15.5% if held in cash and liquid assets and 8.0% if 
held in non-liquid assets. The Deemed Repatriation Transition Tax applied regardless of whether or not an entity had cash in its 
foreign subsidiaries and regardless of whether the entity actually repatriated the Undistributed E&P back to the United States.

We have completed our analysis and determined that the amount of Undistributed E&P deemed repatriated under the Tax 

Reform Legislation in our taxable year ending December 31, 2017 was $160,000. We opted to include the full amount of 
Undistributed E&P in our 2017 taxable income, rather than spread it over eight years (as permitted by the Tax Reform 
Legislation). After applying the participation deduction, included in our REIT taxable income for 2017 was approximately 
$70,900 related to the deemed repatriation of Undistributed E&P.  

b.  Global Intangible Low-Taxed Income

For taxable years beginning after December 31, 2017, the Tax Reform Legislation introduced new provisions intended to 

prevent the erosion of the United States federal income tax base through the taxation of certain global intangible low-taxed 
income (“GILTI”). The GILTI provisions created a new requirement that certain income earned by controlled foreign 
corporations (“CFCs”) must be included currently in the gross income of the CFC’s United States tax resident shareholder. 
Generally, GILTI is the excess of the United States shareholder’s pro rata portion of the income of its foreign subsidiaries over 
the net deemed tangible income return of such subsidiaries.

140

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

7. Income Taxes (Continued)

The GILTI provisions also provide for certain deductions against the inclusion of GILTI in taxable income; however, 

REITs are not eligible for such deductions. Therefore, 100% of our GILTI is included in our taxable income and will increase 
the required minimum distribution to our stockholders. There was no GILTI included in our taxable income for the year ended 
December 31, 2019 and the amount included in our REIT taxable income for the year ended December 31, 2018 was $41,944. 
We have adopted an accounting policy such that we will recognize no deferred taxes related to basis differences resulting from 
GILTI. 

c.  Interest Deduction Limitation

The Tax Reform Legislation also limits, for certain entities, the deduction for net interest expense to the sum of business 
interest income plus 30% of adjusted taxable income (the “Interest Deduction Limitation”). Adjusted taxable income is defined 
in the Tax Reform Legislation similar to earnings before interest, taxes, depreciation and amortization for taxable years 
beginning after December 31, 2017 and before January 1, 2022, and is defined similar to earnings before interest and taxes for 
taxable years beginning after December 31, 2021.

The Interest Deduction Limitation does not apply to taxpayers that qualify, and make an election, to be treated as an 
“electing real property trade or business”. As a REIT, IMI, including all of our qualified REIT subsidiaries ("QRSs"), made an 
election to be treated as an "electing real property trade or business" beginning in our taxable year ended December 31, 2018. 
As such, the interest deduction limitation does not apply to IMI or our QRSs; however, IMI will be required to utilize the 
alternative depreciation system for its real property. This election does not have a material impact on our consolidated financial 
statements. We do not generally believe our TRSs are eligible for treatment as "electing real property trades or businesses".

The significant components of our deferred tax assets and deferred tax liabilities are presented below:

December 31,

2019

2018

Deferred Tax Assets:

Accrued liabilities and other adjustments(1)

$

53,197

$

Net operating loss carryforwards

Federal benefit of unrecognized tax benefits

Valuation allowance

Deferred Tax Liabilities:

Other assets, principally due to differences in amortization

Plant and equipment, principally due to differences in depreciation

Other

Net deferred tax liability

99,240

3,039
(60,003)
95,473

(177,645)
(67,515)
(21,903)
(267,063)
(171,590) $

$

59,477

92,952

2,925
(55,666)
99,688

(166,469)
(74,147)
(26,260)
(266,876)
(167,188)

______________________________________________________________________________

(1)  Amounts as of December 31, 2018 has been restated to reflect the impact of the Netherlands VAT liability (as 
discussed in Note 2.y.) which resulted in an increase in accrued liabilities and other adjustments of $4,971.  

141

 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

7. Income Taxes (Continued)

The deferred tax assets and deferred tax liabilities are presented below:

Noncurrent deferred tax assets (Included in Other, a component of
Other assets, net)

$

Deferred income taxes

December 31,

2019

2018

16,538
(188,128)

$

16,648
(183,836)

At December 31, 2019, we have federal net operating loss carryforwards of $152,743 available to reduce future federal 

taxable income, the majority of which expire from 2024 through 2037. Of the $152,743, we expect to utilize $39,156 and 
realize a federal tax benefit of $8,223. We can carry forward these net operating losses to the extent we do not utilize them in 
any given available year. We have state net operating loss carryforwards, which expire from 2020 through 2039, of which an 
insignificant state tax benefit is expected to be realized. We have assets for foreign net operating losses of $90,811, with various 
expiration dates (and in some cases no expiration date), subject to a valuation allowance of approximately 64%.

Rollforward of the valuation allowance is as follows:

Year Ended December 31,
2019
2018
2017

Balance at
Beginning of
the Year

Charged
(Credited) to
Expense

Other Increases/
(Decreases)(1)

Balance at
End of
the Year

$

$

55,666
61,756
71,359

$

6,211
3,568
(4,317)

(1,874) $
(9,658)
(5,286)

60,003
55,666
61,756

_______________________________________________________________________________

(1)  Other increases and decreases in valuation allowances are primarily related to changes in foreign currency exchange 

rates and disposal of certain foreign subsidiaries.

The components of income (loss) from continuing operations before provision (benefit) for income taxes are:

United States

Canada
Other Foreign

Year Ended December 31,

2019

2018

2017

$

$

203,225

$

203,078

$

48,326
76,591

53,779
153,454

328,142

$

410,311

$

162,763

50,019
(11,805)
200,977

142

 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

7. Income Taxes (Continued)

The provision (benefit) for income taxes consists of the following components:

Year Ended December 31,

2019

2018

Federal—current

Federal—deferred

State—current

State—deferred

Foreign—current

Foreign—deferred

$

7,262

$

(3,356)

3,943

(1,126)

49,350

3,858

Provision (Benefit) for Income Taxes

$

59,931

$

703
(4,162)
918

627

45,371
(704)
42,753

$

$

2017
16,345
(12,655)
3,440
(1,276)
42,532
(25,424)
22,962

A reconciliation of total income tax expense and the amount computed by applying the current federal statutory tax rate of 

21.0% to income from continuing operations before provision (benefit) for income taxes for the years ended December 31, 
2019 and 2018 and the former federal statutory tax rate of 35.0% to income from continuing operations before provision 
(benefit) for income taxes for the year ended December 31, 2017 is as follows:

Computed "expected" tax provision

Changes in income taxes resulting from:

Tax adjustment relating to REIT

State taxes (net of federal tax benefit)

Increase (decrease) in valuation allowance (net operating losses)

Foreign repatriation

U.S. Federal Rate Reduction

Reserve (reversal) accrual and audit settlements (net of federal tax benefit)

Foreign tax rate differential

Disallowed foreign interest, Subpart F income, and other foreign taxes

Other, net

Provision (Benefit) for Income Taxes

$

Year Ended December 31,

2019
68,910

$

2018
86,165

$

2017
70,342

$

(40,577)
2,115

6,211

—

—

514

8,562

14,241
(45)
59,931

$

(35,165)
1,599

3,568

—

—
(13,985)
1,031

903
(1,363)
42,753

$

(78,873)
2,692
(4,317)
29,476
(4,685)
(9,103)
(9,639)
29,325
(2,256)
22,962

Our effective tax rates for the years ended December 31, 2019, 2018 and 2017 were 18.3%, 10.4% and 11.4%, 
respectively. Our effective tax rate is subject to variability in the future due to, among other items: (1) changes in the mix of 
income between our qualified REIT subsidiaries and our TRSs, as well as among the jurisdictions in which we operate; (2) tax 
law changes; (3) volatility in foreign exchange gains and losses; (4) the timing of the establishment and reversal of tax reserves; 
and (5) our ability to utilize net operating losses that we generate.

The primary reconciling items between the federal statutory tax rate of 21.0% and our overall effective tax rate for the 

year ended December 31, 2019 were the benefit derived from the dividends paid deduction of $40,577 and the impact of 
differences in the tax rates at which our foreign earnings are subject to, resulting in a tax provision of $8,562.

The primary reconciling items between the federal statutory tax rate of 21.0% and our overall effective tax rate for the 

year ended December 31, 2018 were the benefit derived from the dividends paid deduction of $35,165, the impact of 
differences in the tax rates at which our foreign earnings are subject to, resulting in a tax provision of $1,031 and a discrete tax 
benefit of approximately $14,000 associated with the resolution of a tax matter (which was included as a component of Accrued 
expenses in our Consolidated Balance Sheet as of December 31, 2017).

143

 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

7. Income Taxes (Continued)

The primary reconciling items between the former federal statutory tax rate of 35.0% and our overall effective tax rate for 

the year ended December 31, 2017 were the benefit derived from the dividends paid deduction of $78,873, the impact of 
differences in the tax rates at which our foreign earnings are subject to, resulting in a tax benefit of $9,639, and a release of 
valuation allowances on certain of our foreign net operating losses of $4,317 as a result of the merger of certain of our foreign 
subsidiaries, partially offset by the impact of the Tax Reform Legislation of $24,791 (reflecting the impact of the Deemed 
Repatriation Transition Tax, partially offset by the impact of the U.S. Federal Tax Rate Reduction).

As a REIT, we are entitled to a deduction for dividends paid, resulting in a substantial reduction of federal income tax 
expense. As a REIT, substantially all of our income tax expense will be incurred based on the earnings generated by our foreign 
subsidiaries and our domestic TRSs.

Following our conversion to a REIT in 2014, we concluded that it was not our intent to reinvest our current and future 

undistributed earnings of our foreign subsidiaries indefinitely outside the United States. As of December 31, 2016, we 
concluded that it is our intent to indefinitely reinvest our current and future undistributed earnings of certain of our unconverted 
foreign TRSs outside the United States. We no longer provide incremental foreign withholding taxes on the retained book 
earnings of these unconverted foreign TRSs, which was approximately $279,700 as of December 31, 2019. As a REIT, future 
repatriation of incremental undistributed earnings of our foreign subsidiaries will not be subject to federal or state income tax, 
with the exception of foreign withholding taxes in limited instances; however, such future repatriations will require distribution 
in accordance with REIT distribution rules, and any such distribution may then be taxable, as appropriate, at the stockholder 
level. We continue, however, to provide for incremental foreign withholding taxes on net book over outside basis differences 
related to the earnings of our foreign QRSs and certain other foreign TRSs (excluding unconverted foreign TRSs).

The evaluation of an uncertain tax position is a two-step process. The first step is a recognition process whereby we 
determine whether it is more likely than not that a tax position will be sustained upon examination, including resolution of any 
related appeals or litigation processes, based on the technical merits of the position. The second step is a measurement process 
whereby a tax position that meets the more likely than not recognition threshold is calculated to determine the amount of 
benefit to recognize in the financial statements. The tax position is measured as the largest amount of benefit that is greater than 
50% likely of being realized upon ultimate settlement.

We have elected to recognize interest and penalties associated with uncertain tax positions as a component of the 
provision (benefit) for income taxes in the accompanying Consolidated Statements of Operations. We recorded an increase of 
$1,780, $1,961 and $289 for gross interest and penalties for the years ended December 31, 2019, 2018 and 2017, respectively. 
We had $9,282 and $7,557 accrued for the payment of interest and penalties as of December 31, 2019 and 2018, respectively.

A summary of tax years that remain subject to examination by major tax jurisdictions is as follows:

Tax Years
See Below
2015 to present
2012 to present

Tax Jurisdiction
United States—Federal and State
United Kingdom
Canada

The normal statute of limitations for United States federal tax purposes is three years from the date the tax return is filed; 

however, the statute of limitations may remain open for periods longer than three years in instances where a federal tax 
examination is in progress. The 2018, 2017 and 2016 tax years remain subject to examination for United States federal tax 
purposes as well as net operating loss carryforwards utilized in these years. We utilized net operating losses from 2002 through 
2003 and 2010 through 2015 in our federal income tax returns for these tax years. The normal statute of limitations for state 
purposes is between three to five years. However, certain of our state statute of limitations remain open for periods longer than 
this when audits are in progress.

144

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

7. Income Taxes (Continued)

We are subject to income taxes in the United States and numerous foreign jurisdictions. We are subject to examination by 

various tax authorities in jurisdictions in which we have business operations or a taxable presence. We regularly assess the 
likelihood of additional assessments by tax authorities and provide for these matters as appropriate. As of December 31, 2019, 
we had $35,068 of reserves related to uncertain tax positions, of which $31,992 and $3,076 is included in other long-term 
liabilities and deferred income taxes, respectively, in the accompanying Consolidated Balance Sheet. As of December 31, 2018, 
we had $35,320 of reserves related to uncertain tax positions, of which $32,144 and $3,176 is included in other long-term 
liabilities and deferred income taxes, respectively, in the accompanying Consolidated Balance Sheet. Although we believe our 
tax estimates are appropriate, the final determination of tax audits and any related litigation could result in changes in our 
estimates.

A rollforward of unrecognized tax benefits is as follows:

Gross tax contingencies—December 31, 2016

$

Gross additions based on tax positions related to the current year

Gross additions for tax positions of prior years

Gross reductions for tax positions of prior years(1)

Lapses of statutes

Settlements
Gross tax contingencies—December 31, 2017

Gross additions based on tax positions related to the current year

Gross additions for tax positions of prior years

Gross reductions for tax positions of prior years

Lapses of statutes

Settlements

Gross tax contingencies—December 31, 2018

Gross additions based on tax positions related to the current year

Gross additions for tax positions of prior years

Gross reductions for tax positions of prior years

Lapses of statutes

Settlements
Gross tax contingencies—December 31, 2019

$

59,466

4,067

3,368
(2,789)
(2,629)
(22,950)
38,533

3,147

981
(2,865)
(4,462)
(14)
35,320

2,914

1,271
(299)
(4,034)
(104)
35,068

_______________________________________________________________________________

(1)  This amount includes gross additions related to the Recall Transaction. 

The reversal of these reserves of $35,068 ($32,311 net of federal tax benefit) as of December 31, 2019 will be recorded as 

a reduction of our income tax provision, if sustained. We believe that it is reasonably possible that an amount up to 
approximately $7,400 ($4,587 net of federal tax benefit) of our unrecognized tax positions may be recognized by the end of 
2020 as a result of a lapse of statute of limitations or upon closing and settling significant audits in various worldwide 
jurisdictions. 

145

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

8. Quarterly Results of Operations (Unaudited)

Quarter Ended

2019
Total revenues

Operating income (loss)

Income (loss) from continuing operations

Total (loss) income from discontinued operations

Net income (loss)

Net income (loss) attributable to Iron Mountain
Incorporated

Earnings (losses) per Share-Basic:
Income (loss) per share from continuing operations
Total (loss) income per share from discontinued operations

Net income (loss) per share attributable to Iron Mountain
Incorporated

Earnings (losses) per Share-Diluted:
Income (loss) per share from continuing operations

Total (loss) income per share from discontinued operations

Net income (loss) per share attributable to Iron Mountain
Incorporated

2018
Total revenues

Operating income (loss)

Income (loss) from continuing operations(2)

Total (loss) income from discontinued operations

Net income (loss)

Net income (loss) attributable to Iron Mountain
Incorporated

Earnings (losses) per Share-Basic:
Income (loss) per share from continuing operations

Total (loss) income per share from discontinued operations

Net income (loss) per share attributable to Iron Mountain
Incorporated

Earnings (losses) per Share-Diluted:
Income (loss) per share from continuing operations

Total (loss) income per share from discontinued operations

Net income (loss) per share attributable to Iron Mountain
Incorporated

March 31

June 30

September 30

December 31

$ 1,053,863

$ 1,066,907

$ 1,062,224

$ 1,079,590

158,675

30,476
(24)
30,452

193,115

92,347

128

92,475

223,474

108,284

—

108,284

206,074

37,104

—

37,104

29,561

92,441

107,675

37,700 (1)

0.10
—

0.10

0.10

—

0.10

0.32
—

0.32

0.32

—

0.32

0.37
—

0.37

0.37

—

0.37

0.13
—

0.13

0.13

—

0.13

$ 1,042,458

$ 1,060,823

$ 1,060,991

$ 1,061,489

157,119

201,460

195,635

39,389
(462)
38,927

92,263
(360)
91,903

77,349
(11,605)
65,744

254,053

158,557

—

158,557

38,459

91,761

65,869

157,844 (3)

0.14

—

0.13

0.14

—

0.13

0.32

—

0.32

0.32

—

0.32

0.27
(0.04)

0.23

0.27
(0.04)

0.23

0.55

—

0.55

0.55

—

0.55

_______________________________________________________________________________

146

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

8. Quarterly Results of Operations (Unaudited) (Continued)

(1)  The change in net income (loss) attributable to Iron Mountain Incorporated in the fourth quarter of 2019 compared to 
the third quarter of 2019 is primarily attributable to (i) an increase of approximately $63,000 in losses on foreign 
currency transactions in the fourth quarter of 2019 compared to the third quarter of 2019, (ii) Restructuring Charges of 
$48,600, which began in the fourth quarter of 2019 (as described in Note 14), partially offset by (iii) an increase in net 
gains on disposal/write-down of property, plant and equipment of $37,500 recorded during the fourth quarter of 2019 
compared to the third quarter of 2019 and (iv) a decrease of approximately $5,100 in the provision for income taxes 
recorded in the fourth quarter of 2019 compared to the third quarter of 2019.

(2)  Income (loss) from continuing operations reflects the immaterial restatement described in Note 2.y., which reduced 
Income (loss) from continuing operations for the three month periods ended March 31, 2018, June 30, 2018, 
September 30, 2018 and December 31, 2018 by $6,225, $1,640, $1,279 and $274, respectively. 

(3)  The change in net income (loss) attributable to Iron Mountain Incorporated in the fourth quarter of 2018 compared to 
the third quarter of 2018 is primarily attributable to (i) gains of approximately $62,500 recorded during the fourth 
quarter of 2018 associated with the sale of land and buildings in the United Kingdom (see Note 2.g.), (ii) a gain on 
disposal/write-down of property, plant and equipment (excluding real estate) recorded during the fourth quarter of 
2018 of approximately $8,800 related to the receipt of insurance proceeds related to the involuntary conversion of 
certain assets in a facility we own in Argentina (see Note 2.g.), (iii) a decrease in the provision for income taxes 
recorded in the fourth quarter of 2018 compared to the third quarter of 2018 of approximately $11,200, (iv) an increase 
in gains on foreign currency transactions in the fourth quarter of 2018 compared to the third quarter of 2018 of 
approximately $20,000 and (v) a charge of $11,100 recorded during the third quarter of 2018 relating to the resolution 
of the post-closing adjustments to the Access Contingent Consideration (as defined and discussed in Note 13) that did 
not recur during the fourth quarter of 2018.

147

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

9. Segment Information

During the fourth quarter of 2019, as a result of the realignment of our global managerial structure and changes to our 

internal financial reporting associated with Project Summit, we reassessed the composition of our reportable operating 
segments and reporting units. As a result of the managerial structure changes associated with Project Summit, we now have the 
following reportable operating segments: (i) Global Records and Information Management ("Global RIM") Business (which 
consists of the former North American Records and Information Management Business (excluding our technology escrow 
services business, which is now included as a component of our Corporate and Other Business segment), North American Data 
Management Business, Western European Business and Other International Business); (ii) Global Data Center Business; and 
(iii) Corporate and Other Business (which includes our Adjacent Businesses and our technology escrow services business). As a 
result of these changes, previously reported segment information has been restated to conform to the current presentation. 

As of December 31, 2019, our three reportable operating segments are described as follows: 

•  Global RIM Business—provides (i) storage of physical records, including media such as microfilm and microfiche, 
film, X-rays and blueprints, including healthcare information services, vital records services, service and courier 
operations, and the collection, handling and disposal of sensitive documents for customers in approximately 50 
countries ("Records Management"), (ii) storage and rotation of backup computer media as part of corporate disaster 
recovery plans, including service and courier operations (“Data Protection & Recovery”); server and computer backup 
services; and related services offerings, (collectively, "Data Management"), (iii) Information Governance and Digital 
Solutions, which develops, implements and supports comprehensive storage and information management solutions 
for the complete lifecycle of our customers' information, including the management of physical records, document 
conversion and digital storage in the United States and Canada, (iv) the shredding of sensitive documents for 
customers that, in many cases, store their records with us ("Secure Shredding") and the subsequent sale of shredded 
paper for recycling, and (v) on-demand, valet storage for consumers across 24 markets in North America through the 
MakeSpace JV (as defined in Note 13). 

•  Global Data Center Business—provides enterprise-class data center facilities to protect mission-critical assets and 

ensure the continued operation of our customers’ IT infrastructure, with secure and reliable data center options. As of 
December 31, 2019, our Global Data Center Business footprint spanned nine markets in the United States: Denver, 
Colorado; Kansas City, Missouri; Boston, Massachusetts; Boyers, Pennsylvania; Manassas, Virginia; Edison, New 
Jersey; Columbus, Ohio; and Phoenix and Scottsdale, Arizona and four international markets: Amsterdam, London, 
and Singapore, with land held for development in Frankfurt. 

•  Corporate and Other Business—consists primarily of Adjacent Businesses and other corporate items. Our Adjacent 

Businesses is comprised of (i) helping entertainment and media industry clients store, safeguard and deliver physical 
media of all types, and provides digital content repository systems that house, distribute, and archive key media assets, 
throughout the United States, Canada, France, China - Hong Kong S.A.R., the Netherlands and the United Kingdom 
("Entertainment Services") and (ii) technical expertise in the handling, installation and storing of art in the United 
States, Canada and Europe ("Fine Arts"). Additionally, our Corporate and Other Business segment includes costs 
related to executive and staff functions, including finance, human resources and IT, which benefit the enterprise as a 
whole, and stock-based employee compensation expense associated with all stock options, restricted stock units, 
performance units and shares of stock issued under our employee stock purchase plan. Additionally, our Corporate and 
Other Business segment includes our technology escrow services business in the United States.

148

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

9. Segment Information (Continued)

An analysis of our business segment information and reconciliation to the accompanying Consolidated Financial 

Statements is as follows:

As of and for the Year Ended December 31, 2019

Total Revenues

Storage Rental

Service

Depreciation and Amortization

Depreciation

Amortization

Adjusted EBITDA

Total Assets(1)

Expenditures for Segment Assets

Capital Expenditures

Cash Paid for Acquisitions, Net of Cash Acquired

Acquisitions of Customer Relationships, Customer Inducements,
Contract Fulfillment Costs and third-party commissions

As of and for the Year Ended December 31, 2018

Total Revenues

Storage Rental

Service

Depreciation and Amortization

Depreciation

Amortization

Adjusted EBITDA

Total Assets(1)

Expenditures for Segment Assets

Capital Expenditures

Cash Paid for Acquisitions, Net of Cash Acquired

Acquisitions of Customer Relationships, Customer Inducements
and Contract Fulfillment Costs

As of and for the Year Ended December 31, 2017

Total Revenues

Storage Rental

Service

Depreciation and Amortization

Depreciation

Amortization

Adjusted EBITDA

Total Assets(1)

Expenditures for Segment Assets

Capital Expenditures

Cash Paid for Acquisitions, Net of Cash Acquired(2)

Acquisitions of Customer Relationships and Customer Inducements

Global RIM
Business

Global Data
Center Business

Corporate and
Other Business

Total
Consolidated

$

3,812,433

$

257,151

$

193,000

$

2,320,076

1,492,357

454,652

330,534

124,118

1,563,223

10,753,218

398,690

248,232

54,717

246,925

10,226

133,927

78,939

54,988

121,517

2,535,848

427,935

392,029

—

114,086

78,914

69,622

46,850

22,772

(247,135)

527,750

56,242

52,722

3,520

4,262,584

2,681,087

1,581,497

658,201

456,323

201,878

1,437,605

13,816,816

882,867

692,983

58,237

95,741

35,906

—

131,647

$

3,842,600

$

228,983

$

154,178

$

2,301,344

1,541,256

472,155

341,384

130,771

1,569,353

9,135,198

443,634

254,308

93,217

218,675

10,308

105,680

58,707

46,973

99,574

2,217,505

1,794,386

152,739

1,639,427

102,436

51,742

61,679

52,649

9,030

(244,103)

504,515

79,286

53,015

25,913

4,225,761

2,622,455

1,603,306

639,514

452,740

186,774

1,424,824

11,857,218

2,317,306

460,062

1,758,557

96,109

2,220

358

98,687

$

3,706,110

$

37,694

$

101,774

$

2,261,831

1,444,279

458,634

351,915

106,719

1,470,579

9,151,755

424,628

262,474

86,969

75,185

35,839

1,855

10,224

8,617

1,607

11,275

382,198

86,543

32,015

54,528

—

79,887

21,887

53,518

45,751

7,767

(238,281)

1,441,434

126,850

48,642

78,208

—

3,845,578

2,377,557

1,468,021

522,376

406,283

116,093

1,243,573

10,975,387

638,021

343,131

219,705

75,185

_______________________________________________________________________________

(1)  Excludes all intercompany receivables or payables and investment in subsidiary balances. Total Assets as of December 
31, 2019 reflects the adoption of ASU 2016-02. Total Assets for the Corporate and Other Business segment have been 
restated to reflect the impact of the Netherlands VAT liability (as discussed in Note 2.y.) which resulted in an increase 
in total assets for this segment of $4,971 and $2,985, at December 31, 2018 and 2017, respectively. 

149

 
 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

9. Segment Information (Continued)

The accounting policies of the reportable segments are the same as those described in Note 2. Adjusted EBITDA for each 

segment is defined as income (loss) from continuing operations before interest expense, net, provision (benefit) for income 
taxes, depreciation and amortization, and also excludes certain items that we believe are not indicative of our core operating 
results, specifically: (1) (gain) loss on disposal/write-down of property, plant and equipment (including real estate); (2) 
intangible impairments; (3) other expense (income), net (which includes foreign currency transaction (gains) losses, net); (4) 
Significant Acquisition Costs; and (5) Restructuring Charges. Internally, we use Adjusted EBITDA as the basis for evaluating 
the performance of, and allocated resources to, our operating segments.

A reconciliation of Adjusted EBITDA to income (loss) from continuing operations on a consolidated basis is as follows:

Adjusted EBITDA

(Add)/Deduct:

Year Ended December 31,

2019
$ 1,437,605

2018
$ 1,424,824

2017
$ 1,243,573

Provision (Benefit) for Income Taxes

Other Expense (Income), Net

Interest Expense, Net

(Gain) Loss on disposal/write-down of property,
plant and equipment, net

Depreciation and amortization

Significant Acquisition Costs

Restructuring Charges

Intangible impairments

59,931

33,898

419,298

(63,824)
658,201

13,293

48,597

—

42,753
(11,692)
409,648

(73,622)
639,514

50,665

—

—

22,962

79,429

353,645

(766)
522,376

84,901

—

3,011

Income (Loss) from Continuing Operations

$

268,211

$

367,558

$

178,015

Information as to our operations in different geographical areas is as follows:

Revenues:

United States
United Kingdom

Canada

Australia

Remaining Countries

Total Revenues

Long-lived Assets:

United States

United Kingdom

Canada

Australia

Remaining Countries

Total Long-lived Assets

Year Ended December 31,

2019

2018

2017

$ 2,632,586
274,931

$ 2,579,847
280,993

$ 2,310,296
246,373

243,033

143,511

249,505

155,367

243,625

157,333

968,523
$ 4,262,584

960,049
$ 4,225,761

887,951
$ 3,845,578

$ 7,862,262

$ 6,902,232

$ 5,476,551

755,859

556,591

530,755

547,768

453,398

442,755

529,233

500,396

470,432

2,875,010

2,302,951

2,048,460

$ 12,580,477

$ 10,649,104

$ 9,025,072

150

 
 
 
 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

9. Segment Information (Continued)

Information as to our revenues by product and service lines by segment are as follows:

For the Year Ended December 31, 2019
Records Management(1)

Data Management(1)

Information Destruction(1)(2)

Data Center

Total Revenues

For the Year Ended December 31, 2018
Records Management(1)

Data Management(1)

Information Destruction(1)(2)

Data Center

Total Revenues

For the Year Ended December 31, 2017
Records Management(1)

Data Management(1)

Information Destruction(1)(2)

Data Center

Total Revenues

Global RIM
Business

Global Data
Center Business

Corporate and
Other Business

Total
Consolidated

$

2,866,192

$

— $

128,954

$

2,995,146

520,082

426,159

—

—

—

257,151

64,046

—

—

$

$

$

$

$

$

$

$

3,812,433

2,871,253

539,035

432,312

—

3,842,600

2,778,024

542,148

385,938

—

$

$

$

$

257,151

$

193,000

— $

—

—

228,983

96,669

57,509

—

—

228,983

$

154,178

— $

—

—

37,694

69,667

32,103

4

—

584,128

426,159

257,151

4,262,584

2,967,922

596,544

432,312

228,983

4,225,761

2,847,691

574,251

385,942

37,694

$

3,706,110

$

37,694

$

101,774

$

3,845,578

_______________________________________________________________________________

(1)  Each of the offerings within our product and service lines has a component of revenue that is storage rental related and 
a component that is service revenues, except the destruction services offering, which does not have a storage rental 
component.

(2)  Includes Secure Shredding services.

Significant Acquisition Costs included in the accompanying Consolidated Statements of Operations by segment are as 

follows: 

Year Ended December 31,

Global RIM Business

Global Data Center Business

Corporate and Other Business

2019

$

8,223

$

337

4,733

2018
20,590

11,423

18,652

Total Significant Acquisition Costs

$

13,293

$

50,665

$

151

2017
47,722

$

—

37,179

84,901

 
 
 
 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

10. Commitments and Contingencies 

a.  Purchase Commitments

We have certain contractual obligations related to purchase commitments which require minimum payments as follows:

Year
2020
2021
2022
2023
2024
Thereafter

Purchase
Commitments(1)

134,127
68,208
32,480
2,004
1,985
340
239,144

$

$

______________________________________________________________________

(1)  Purchase commitments (i) include obligations for future construction costs associated with the expansion of our Global 
Data Center Business, which represent a significant amount of the purchase commitments due in 2020 and (ii) exclude 
our operating and financing lease obligations (see Note 2.m.).

b.  Self-Insured Liabilities

We are self-insured up to certain limits for costs associated with workers' compensation claims, vehicle accidents, 
property and general business liabilities, and benefits paid under employee healthcare and short-term disability programs. At 
December 31, 2019 and 2018 there were $43,127 and $41,328, respectively, of self-insurance accruals reflected in Accrued 
expenses on our Consolidated Balance Sheets. The measurement of these costs requires the consideration of historical cost 
experience and judgments about the present and expected levels of cost per claim. We account for these costs primarily through 
actuarial methods, which develop estimates of the undiscounted liability for claims incurred, including those claims incurred 
but not reported. These methods provide estimates of future claim costs based on claims incurred as of the balance sheet date.

c.  Litigation—General

We are involved in litigation from time to time in the ordinary course of business. A portion of the defense and/or 
settlement costs associated with such litigation is covered by various commercial liability insurance policies purchased by us 
and, in limited cases, indemnification from third parties. Our policy is to establish reserves for loss contingencies when the 
losses are both probable and reasonably estimable. We record legal costs associated with loss contingencies as expenses in the 
period in which they are incurred. The matters described below represent our significant loss contingencies. We have evaluated 
each matter and, if both probable and estimable, accrued an amount that represents our estimate of any probable loss associated 
with such matter. In addition, we have estimated a reasonably possible range for all loss contingencies including those 
described below. We believe it is reasonably possible that we could incur aggregate losses in addition to amounts currently 
accrued for all matters up to an additional $6,000 over the next several years, of which certain amounts would be covered by 
insurance or indemnity arrangements.

152

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

10. Commitments and Contingencies (Continued)

d.  Netherlands VAT Liability

In June 2019, we received a notification of assessment from tax and customs authorities in the Netherlands related to VAT 
liability of approximately 16,800 Euros primarily related to the years ending December 31, 2018 and 2017. The notification of 
assessment is related to our customs clearing and logistics business in the Netherlands, which we acquired through the 
acquisition of Bonded in September 2017. As part of the import and declaration services we provide in the Netherlands, we file 
import declaration forms to the customs authorities for all goods imported in a particular month and calculate the amount of 
VAT that is due on the goods being imported. In certain instances, we remit import VAT to the Dutch tax authorities and 
subsequently are reimbursed by the entity on behalf of which the goods are being imported. In other instances, however, the 
payment of VAT may be deferred and paid upon the sale of the goods to the ultimate end customer in cases where the entity 
receiving the goods holds a valid license allowing for the deferment of VAT (referred to as an Article 23 license). In the 
notification of assessment, the Dutch tax authorities have asserted that (i) we inappropriately deferred VAT for goods imported 
under Article 23 for certain of our customers between March 2017 and August 2018 and (ii) we are liable for the amount of 
VAT related to those goods for which VAT was inappropriately deferred. We have responded to the notification of assessment 
and have requested additional information regarding the matter from the Dutch tax authorities.

e.  Italy Fire

On November 4, 2011, we experienced a fire at a facility we leased in Aprilia, Italy. The facility primarily stored archival 
and inactive business records for local area businesses. Despite quick response by local fire authorities, damage to the building 
was extensive, and the building and its contents were a total loss. We have been sued by six customers. Four of those lawsuits 
have been settled and two remain pending, including a claim asserted by Azienda per i Transporti Autoferrotranviari del 
Comune di Roma, S.p.A, seeking 42,600 Euros for the loss of its current and historical archives. We have also received 
correspondence from other affected customers, including certain customers demanding payment under various theories of 
liability. Although our warehouse legal liability insurer has reserved its rights to contest coverage related to certain types of 
potential claims, we believe we carry adequate insurance. We deny any liability with respect to the fire and we have referred 
these claims to our warehouse legal liability insurer for an appropriate response. We do not expect that this event will have a 
material impact on our consolidated financial condition, results of operations or cash flows. We sold our Italian operations on 
April 27, 2012, and we indemnified the buyers related to certain obligations and contingencies associated with this fire. As a 
result of the sale of the Italian operations, any future statement of operations and cash flow impacts related to the fire will be 
reflected as discontinued operations. 

f.  Argentina Fire

On February 5, 2014, we experienced a fire at a facility we own in Buenos Aires, Argentina. As a result of the quick 
response by local fire authorities, the fire was contained before the entire facility was destroyed and all employees were safely 
evacuated; however, a number of first responders lost their lives, or in some cases, were severely injured. The cause of the fire 
is currently being investigated. We believe we carry adequate insurance and do not expect that this event will have a material 
impact to our consolidated financial condition, results of operations or cash flows. Revenues from our operations at this facility 
represent less than 0.5% of our consolidated revenues. In December 2018, we received insurance proceeds of approximately 
$13,700 related to the involuntary conversion of assets included in the facility and, as a result, we recorded a gain on disposal/
write-down of property, plant and equipment, net of $8,814 during the fourth quarter of 2018.

153

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

10. Commitments and Contingencies (Continued)

g.  Brooklyn Fire (Recall) 

On January 31, 2015, a former Recall leased facility located in Brooklyn, New York was completely destroyed by a 
fire. Approximately 900,000 cartons of customer records were lost impacting approximately 1,200 customers. No one was 
injured as a result of the fire. We believe we carry adequate insurance to cover any losses resulting from the fire. There is one 
pending customer-related lawsuit stemming from the fire, which is being defended by our warehouse legal liability insurer. We 
have also received correspondence from other customers, under various theories of liability. We deny any liability with respect 
to the fire and we have referred these claims to our insurer for an appropriate response. We do not expect that this event will 
have a material impact on our consolidated financial condition, results of operations or cash flows.

_______________________________________________________________________________

Our policy related to business interruption insurance recoveries is to record gains within Other expense (income), net in 

our Consolidated Statements of Operations and proceeds received within cash flows from operating activities in our 
Consolidated Statements of Cash Flows. Such amounts are recorded in the period the cash is received. Our policy with respect 
to involuntary conversion of property, plant and equipment is to record any gain or loss within (Gain) loss on disposal/write-
down of property, plant and equipment, net within operating income in our Consolidated Statements of Operations and proceeds 
received within cash flows from investing activities within our Consolidated Statements of Cash Flows. Losses are recorded 
when incurred and gains are recorded in the period when the cash received exceeds the carrying value of the related property, 
plant and equipment.

11. Related Party Transactions

In March 2019, in connection with the Consumer Storage Transaction and the MakeSpace Investment (both as defined 
and described more fully in Note 13), we entered into a storage and service agreement with the MakeSpace JV (as defined in 
Note 13) to provide certain storage and related services to the MakeSpace JV (the "MakeSpace Agreement"). Revenues and 
expenses associated with the MakeSpace Agreement are presented as a component of our Global RIM Business segment. We 
recognized approximately $22,500 of revenue during the year ended December 31, 2019, associated with the MakeSpace 
Agreement.

During the years ended December 31, 2019, 2018 and 2017, the Company had no other related party transactions.

154

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

12. Stockholders' Equity Matters 

Our board of directors has adopted a dividend policy under which we have paid, and in the future intend to pay, quarterly 
cash dividends on our common stock. The amount and timing of future dividends will continue to be subject to the approval of 
our board of directors, in its sole discretion, and to applicable legal requirements.

In 2017, 2018 and 2019, our board of directors declared the following dividends:

Declaration Date
February 15, 2017

May 24, 2017

July 27, 2017

October 24, 2017

February 14, 2018

May 24, 2018

July 24, 2018

October 25, 2018

February 7, 2019
May 22, 2019

July 26, 2019

October 31, 2019

Dividend
Per Share

$

0.5500

0.5500

0.5500

0.5875

0.5875

0.5875

0.5875

0.6110

0.6110
0.6110

0.6110

0.6185

Record Date

Total
Amount

Payment Date

March 15, 2017

$

145,235

June 15, 2017

September 15, 2017

December 15, 2017

March 15, 2018

June 15, 2018

September 17, 2018

December 17, 2018

March 15, 2019
June 17, 2019

September 16, 2019

December 16, 2019

145,417

146,772

166,319

167,969

168,078

168,148

174,935

175,242
175,389

175,434

177,687

April 3, 2017

July 3, 2017

October 2, 2017

January 2, 2018

April 2, 2018

July 2, 2018

October 2, 2018

January 3, 2019

April 2, 2019
July 2, 2019

October 2, 2019

January 2, 2020

During the years ended December 31, 2019, 2018, and 2017, we declared distributions to our stockholders of $703,752, 
$679,130 and $603,743, respectively. These distributions represent approximately $2.45 per share, $2.38 per share and $2.27 
per share for the years ended December 31, 2019, 2018, and 2017, respectively, based on the weighted average number of 
common shares outstanding during each respective year.

For federal income tax purposes, distributions to our stockholders are generally treated as nonqualified ordinary dividends 

(potentially eligible for the lower effective tax rates available for "qualified REIT dividends"), qualified ordinary dividends or 
return of capital. The United States Internal Revenue Service requires historical C corporation earnings and profits to be 
distributed prior to any REIT distributions, which may affect the character of each distribution to our stockholders, including 
whether and to what extent each distribution is characterized as a qualified or nonqualified ordinary dividend. In addition, 
certain of our distributions qualify as capital gain distributions. For the years ended December 31, 2019, 2018, and 2017, the 
dividends we paid on our common shares were classified as follows:

Nonqualified ordinary dividends

Qualified ordinary dividends

Capital gains

Return of capital

Year Ended December 31,

2019

2018

2017

54.8%

4.5%

14.7%

26.0%

83.0%

4.8%

5.8%

6.4%

82.1%

17.9%

—%

—%

100.0%

100.0%

100.0%

155

 
 
IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

12. Stockholders' Equity Matters (Continued)

Dividends paid during the years ended December 31, 2019, 2018, and 2017 which were classified as qualified ordinary 
dividends for federal income tax purposes primarily related to the distribution of historical C corporation earnings and profits 
related to certain acquisitions completed during the years ended December 31, 2019, 2018, and 2017. In 2019, the percentage of 
our dividend that was classified as a capital gain was 14.7% and primarily related to the sale of land and buildings in the United 
States and United Kingdom. In 2018, the percentage of our dividend that was classified as a capital gain was 5.8% and 
primarily relates to the sale of land and buildings in the United Kingdom. In 2017, none of our dividends were characterized as 
a return of capital primarily due to the impact of the Deemed Repatriation Transition Tax. See Note 7 for further disclosure 
regarding the impact of the Deemed Repatriation Transition Tax.  

At The Market (ATM) Equity Program

In October 2017, we entered into a distribution agreement (the “Distribution Agreement”) with a syndicate of 10 banks 
(the “Agents”) pursuant to which we may sell, from time to time, up to an aggregate sales price of $500,000 of our common 
stock through the Agents (the “At The Market (ATM) Equity Program”). Sales of our common stock made pursuant to the 
Distribution Agreement may be made in negotiated transactions or transactions that are deemed to be “at the market” offerings 
as defined in Rule 415 under the Securities Act, including sales made directly on the NYSE, or sales made to or through a 
market maker other than on an exchange, or as otherwise agreed between the applicable Agent and us. We intend to use the net 
proceeds from sales of our common stock pursuant to the At The Market (ATM) Equity Program for general corporate 
purposes, which may include acquisitions and investments, including acquisitions and investments in our Global Data Center 
Business, and repaying amounts outstanding from time to time under the Revolving Credit Facility.

During the quarter and year ended December 31, 2019, there were no shares of common stock sold under the At The 

Market (ATM) Equity Program. During the year ended December 31, 2018, under the At The Market (ATM) Equity Program, 
we sold an aggregate of 273,486 shares of common stock for gross proceeds of approximately $8,800, generating net proceeds 
of $8,716, after deducting commissions of $90. During the year ended December 31, 2017, under the At The Market (ATM) 
Equity Program, we sold an aggregate of 1,481,053 shares of common stock for gross proceeds of approximately $60,000, 
generating net proceeds of $59,100 after deducting commissions of $900. 

As of December 31, 2019, the remaining aggregate sale price of shares of our common stock available for distribution 

under the At The Market (ATM) Equity Program was approximately $431,200.

Equity Offering

On December 12, 2017, we entered into an underwriting agreement (the "Underwriting Agreement") with a syndicate of 

16 banks (the “Underwriters”) related to the public offering by us of 14,500,000 shares (the “Firm Shares”) of our common 
stock (the “Equity Offering”). The offering price to the public for the Equity Offering was $37.00 per share, and we agreed to 
pay the Underwriters an underwriting commission of $1.38195 per share. The net proceeds to us from the Equity Offering, after 
deducting underwriters' commissions, was $516,462.

Pursuant to the Underwriting Agreement, we granted the Underwriters a 30-day option to purchase from us up to an 

additional 2,175,000 shares of common stock (the “Option Shares”) at the public offering price, less the underwriting 
commission and less an amount per share equal to any dividends or distributions declared by us and payable on the Firm Shares 
but not payable on the Option Shares (the “Over-Allotment Option"). On January 10, 2018, the Underwriters exercised the 
Over-Allotment Option in its entirety. The net proceeds to us from the exercise of the Over-Allotment Option, after deducting 
underwriters' commissions and the per share value of the dividend we declared on our common stock on October 24, 2017 (for 
which the record date was December 15, 2017) which was paid on January 2, 2018, was approximately $76,200. The net 
proceeds of the Equity Offering and the Over-Allotment Option, together with the net proceeds from the issuance of the 51/4% 
Notes, were used to finance the purchase price of the IODC Transaction, and to pay related fees and expenses. At December 31, 
2017, the net proceeds of the Equity Offering, together with the net proceeds from the 51/4% Notes, were used to temporarily 
repay borrowings under our Revolving Credit Facility and invest in money market funds.

156

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

13. Divestments

a.  Consumer Storage Transaction

On March 19, 2019, we contributed our customer contracts and certain intellectual property and other assets used by us to 
operate our consumer storage business in the United States and Canada (the "IM Consumer Storage Assets") and approximately 
$20,000 in cash (gross of certain transaction expenses) (the "Cash Contribution") to a joint venture entity, MakeSpace LLC (the 
"MakeSpace JV"), established by us and MakeSpace Labs, Inc. ("MakeSpace"), a consumer storage services provider (the 
"Consumer Storage Transaction"). Upon the closing of the Consumer Storage Transaction on March 19, 2019, the MakeSpace 
JV owned (i) the IM Consumer Storage Assets, (ii) the Cash Contribution and (iii) the customer contracts, intellectual property 
and certain other assets used by MakeSpace to operate its consumer storage business in the United States. As part of the 
Consumer Storage Transaction, we received an equity interest of approximately 34% in the MakeSpace JV (the "MakeSpace 
Investment"). In connection with the Consumer Storage Transaction and the MakeSpace Investment, we also entered into a 
storage and service agreement with the MakeSpace JV to provide certain storage and related services to the MakeSpace JV (see 
Note 11). 

We have concluded that the divestment of the IM Consumer Storage Assets in the Consumer Storage Transaction does not 
meet the criteria to be reported as discontinued operations in our consolidated financial statements, as our decision to divest this 
business does not represent a strategic shift that will have a major effect on our operations and financial results. Accordingly, 
the revenues and expenses associated with this business are presented as a component of Income (loss) from continuing 
operations in our Consolidated Statements of Operations for the year ended December 31, 2019 through the closing date of the 
Consumer Storage Transaction and for the years ended December 31, 2018 and 2017 and the cash flows associated with this 
business are presented as a component of cash flows from continuing operations in our Consolidated Statements of Cash Flows 
for the year ended December 31, 2019 through the closing date of the Consumer Storage Transaction and for the years ended 
December 31, 2018 and 2017.

As a result of the Consumer Storage Transaction, we recorded a gain on sale of approximately $4,200 to Other expense 

(income), net, in the first quarter of 2019, representing the excess of the fair value of the consideration received over the sum of 
(i) the carrying value of our consumer storage operations and (ii) the Cash Contribution. At the closing date of the Consumer 
Storage Transaction, the fair value of the MakeSpace Investment was approximately $27,500. We account for the MakeSpace 
Investment as an equity method investment. The carrying value of the MakeSpace Investment at December 31, 2019 is 
$18,570, and is presented as a component of Other within Other assets, net in our Consolidated Balance Sheet.

b.  IMFS Divestment

On September 28, 2018, Iron Mountain Fulfillment Services, Inc. ("IMFS"), a consolidated subsidiary of IMI that 

operated our fulfillment services business in the United States, sold substantially all of its assets for total consideration of 
approximately $3,000 (the "IMFS Divestment"). We have concluded that the IMFS Divestment does not meet the criteria to be 
reported as discontinued operations in our consolidated financial statements, as our decision to divest this business does not 
represent a strategic shift that will have a major effect on our operations and financial results. Accordingly, the revenues and 
expenses associated with this business are presented as a component of Income (loss) from continuing operations in our 
Consolidated Statements of Operations for the years ended December 31, 2018 and 2017 and the cash flows associated with 
this business are presented as a component of cash flows from continuing operations in our Consolidated Statements of Cash 
Flows for the years ended December 31, 2018 and 2017 through the sale date. The fair value of the consideration received as a 
result of the IMFS Divestment approximated the carrying value of IMFS and, therefore, during the third quarter of 2018, we 
recorded an insignificant loss in connection with the IMFS Divestment to Other (income) expense, net. 

c.  Russia and Ukraine Divestment

On May 30, 2017, IM EES sold its records and information management operations in Russia and Ukraine to OSG 

Records Management (Europe) Limited ("OSG") in a stock transaction (the “Russia and Ukraine Divestment”). As 
consideration for the Russia and Ukraine Divestment, IM EES received a 25% equity interest in OSG (the “OSG Investment”).

157

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

13. Divestments (Continued)

We have concluded that the Russia and Ukraine Divestment does not meet the criteria to be reported as discontinued 
operations in our consolidated financial statements, as our decision to divest these businesses does not represent a strategic shift 
that will have a major effect on our operations and financial results. Accordingly, the revenues and expenses associated with 
these businesses are presented as a component of Income (loss) from continuing operations in our Consolidated Statement of 
Operations for the year ended December 31, 2017 through the sale date and the cash flows associated with these businesses are 
presented as a component of cash flows from continuing operations in our Consolidated Statement of Cash Flows for the year 
ended December 31, 2017 through the sale date. 

As a result of the Russia and Ukraine Divestment, we recorded a gain on sale of $38,869 to Other expense (income), net, 
in the second quarter of 2017, representing the excess of the fair value of the consideration received over the carrying value of 
our businesses in Russia and Ukraine. As of the closing date of the Russia and Ukraine Divestment, the fair value of the OSG 
Investment was approximately $18,000. We account for the OSG Investment as an equity method investment. As of the closing 
date of the Russia and Ukraine Divestment, the carrying value of our businesses in Russia and Ukraine was a credit balance of 
$20,869, which consisted of (i) a credit balance of approximately $29,100 of cumulative translation adjustment associated with 
our businesses in Russia and Ukraine that was reclassified from accumulated other comprehensive items, net, (ii) the carrying 
value of the net assets of our businesses in Russia and Ukraine, excluding goodwill, of $4,716 and (iii) $3,515 of goodwill 
associated with our former Northern and Eastern Europe reporting unit (of which our businesses in Russia and Ukraine were a 
component of prior to the Russia and Ukraine Divestment), which was allocated, on a relative fair value basis, to our businesses 
in Russia and Ukraine. The carrying value of the OSG Investment at December 31, 2019 and 2018 is $17,012 and $17,514, 
respectively, and is presented as a component of Other within Other assets, net in our Consolidated Balance Sheets.

On January 9, 2020 we acquired the remaining 75% equity interest in OSG. See Note 15.

d.  Recall Divestments

In connection with the acquisition of Recall, we sought regulatory approval of the Recall Transaction from the United 

States Department of Justice (the "DOJ"), the Australian Competition and Consumer Commission (the "ACCC"), the Canada 
Competition Bureau (the "CCB") and the United Kingdom Competition and Markets Authority (the "CMA"), and as part of the 
regulatory approval process, we agreed to make certain divestments in the United States, Australia, Canada and the United 
Kingdom (the "Divestments"), which include the Recall Divestments (as defined below).

We have concluded that the following divestments (collectively, the “Recall Divestments”) meet the criteria to be reported 

as discontinued operations in our Consolidated Statements of Operations and Consolidated Statements of Cash Flows for the 
years ended December 31, 2019, 2018 and 2017 as the Recall Divestments met the criteria to be reported as assets and 
liabilities held for sale at, or within a short period of time following, the closing of the Recall Transaction:

•  The assets and liabilities, including all associated tangible and intangible assets and employees, related to Recall's 
records and information management facilities in 13 United States cities were sold to Access CIG, LLC (“Access 
CIG”) on May 4, 2016 (the “Access Sale”);

•  The assets and liabilities, including associated tangible and intangible assets and employees, related to Recall’s record 

and information management facilities in two areas of Scotland were sold to Oasis Group on December 9, 2016; and

•  The assets and liabilities, including all associated tangible and intangible assets and employees, related to certain of 

Recall’s records and information management facilities in two cities in the United States, and in three cities in Canada, 
were sold to Arkive Information Management LLC and Arkive Information Management Ltd. on December 29, 2016.

158

IRON MOUNTAIN INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

DECEMBER 31, 2019
(In thousands, except share and per share data)

13. Divestments (Continued)

The table below summarizes certain results of operations of the Recall Divestments included in discontinued operations 

for the years ended December 31, 2019, 2018 and 2017:

Description

Total Revenues

Year Ended December 31,

2019

2018(1)

2017

$

— $

— $

—

Income (Loss) from Discontinued Operations Before
Provision (Benefit) for Income Taxes

(Benefit) Provision for Income Taxes

104

—

Income (Loss) from Discontinued Operations, Net of Tax

$

104

$

(12,574)
(147)
(12,427) $

(8,118)
(1,827)
(6,291)

______________________________________________________________________________

(1)  As indicated above, on May 4, 2016, we completed the Access Sale. As part of the total consideration for the Access 
Sale we were entitled to receive up to $25,000 of additional cash proceeds (the "Access Contingent Consideration"). 
During 2018, we settled the Access Contingent Consideration with Access CIG, as well as indemnification claims 
Access CIG previously raised in connection with the Access Sale. Changes to the realizable value of the Access 
Contingent Consideration were recorded to our Consolidated Statement of Operations as a component of discontinued 
operations. The loss from discontinued operations during the year ended December 31, 2018 primarily relates to losses 
incurred due to the resolution of the post-closing adjustments to the Access Contingent Consideration in connection 
with our agreement with Access CIG.

14. Restructuring Charges

We estimate total costs associated with Project Summit to be approximately $240,000 which includes operating 

expenditures ("Restructuring Charges") and capital expenditures. During the fourth quarter of 2019, we incurred approximately 
$48,600 of Restructuring Charges primarily related to employee severance costs and professional fees. Our accrued liabilities 
for the Restructuring Charges in our Consolidated Balance Sheet at December 31, 2019 is not material.

Restructuring Charges included in the accompanying Consolidated Statement of Operations by segment for the year 

ended December 31, 2019 is as follows: 

Global RIM Business

Global Data Center Business

Corporate and Other Business

Year Ended
December 31, 2019
21,900
$

306

26,391

48,597

Restructuring Charges

$

15. Subsequent Events 

On January 9, 2020 we acquired the remaining 75% equity interest in OSG for cash consideration of 6,026,020 Russian 
rubles (or approximately $95,100, based upon the exchange rate between the Russian ruble and the United States dollar on the 
closing date of the OSG Acquisition) (the "OSG Acquisition"). The OSG Acquisition will enable us to extend our Global RIM 
Business in Russia, Ukraine, Kazakhstan, Belarus, and Armenia. Commencing on the date of the OSG Acquisition, we will 
fully consolidate the results of OSG within our consolidated financial statements.

159

 
SCHEDULE III—SCHEDULE OF REAL ESTATE AND ACCUMULATED DEPRECIATION

IRON MOUNTAIN INCORPORATED

DECEMBER 31, 2019
(Dollars in thousands)

Schedule III - Schedule of Real Estate and Accumulated Depreciation ("Schedule III") reflects the cost and associated 

accumulated depreciation for the real estate facilities that are owned. The gross cost included in Schedule III includes the cost 
for land, land improvements, buildings, building improvements and racking. Schedule III does not reflect the 1,150 leased 
facilities in our real estate portfolio. In addition, Schedule III does not include any value for financing leases for property that is 
classified as land, buildings and building improvements in our consolidated financial statements.

The following table presents a reconciliation of the gross amount of real estate assets, as presented in Schedule III below, 

to the sum of the historical book value of land, buildings and building improvements, racking and construction in progress as 
disclosed in Note 2.f. to Notes to Consolidated Financial Statements as of December 31, 2019:  

Gross Amount of Real Estate Assets, As Reported on Schedule III

$ 3,856,515

Add Reconciling Items:

Book value of racking included in leased facilities(1)
Book value of financing leases(2)

Book value of construction in progress(3)

Book value of other(4)

     Total Reconciling Items

1,321,159
439,166

280,108

73,182

2,113,615

Gross Amount of Real Estate Assets, As Disclosed in Note 2.f.

$ 5,970,130

_______________________________________________________________________________

(1)  Represents the gross book value of racking installed in our 1,150 leased facilities, which is included in historical book 

value of racking in Note 2.f., but excluded from Schedule III.

(2)  Represents the gross book value of buildings and building improvements that are subject to financing leases, which are 

included in the historical book value of building and building improvements in Note 2.f., but excluded from Schedule 
III.

(3)  Represents the gross book value of non-real estate assets that are included in the historical book value of construction 
in progress assets in Note 2.f., but excluded from Schedule III, as such assets are not considered real estate associated 
with owned buildings. The historical book value of real estate assets associated with owned buildings that were related 
to construction in progress as of December 31, 2019 is included in Schedule III. 

(4)  Represents the gross book value of owned land that is either (i) associated with buildings that are subject to financing 
leases or (ii) under development, which are included in the historical book value of either land or construction in 
progress, respectively, in Note 2.f., but excluded from Schedule III.

160

SCHEDULE III—SCHEDULE OF REAL ESTATE AND ACCUMULATED DEPRECIATION (Continued)

IRON MOUNTAIN INCORPORATED

DECEMBER 31, 2019
(Dollars in thousands)

The following table presents a reconciliation of the accumulated depreciation of real estate assets, as presented in 
Schedule III below, to the total accumulated depreciation for all property, plant and equipment presented on our Consolidated 
Balance Sheet as of December 31, 2019:

Accumulated Depreciation of Real Estate Assets, As Reported on Schedule III

$ 1,072,013

Add Reconciling Items:

Accumulated Depreciation - non-real estate assets(1)

Accumulated Depreciation - racking in leased facilities(2)

Accumulated Depreciation - financing leases(3)

     Total Reconciling Items

1,412,193

817,069

124,594

2,353,856

Accumulated Depreciation, As Reported on Consolidated Balance Sheet

$ 3,425,869

_______________________________________________________________________________

(1)  Represents the accumulated depreciation of non-real estate assets that is included in the total accumulated depreciation 
of property, plant and equipment on our Consolidated Balance Sheet, but excluded from Schedule III as the assets to 
which this accumulated depreciation relates are not considered real estate assets associated with owned buildings.

(2)  Represents the accumulated depreciation of racking as of December 31, 2019 installed in our 1,150 leased facilities, 

which is included in total accumulated depreciation of property, plant and equipment on our Consolidated Balance 
Sheet, but excluded from Schedule III, as disclosed in Footnote 1 to Schedule III. 

(3)  Represents the accumulated depreciation of buildings and building improvements as of December 31, 2019 that are 
subject to financing leases, which is included in the total accumulated depreciation of property, plant and equipment 
on our Consolidated Balance Sheet, but excluded from Schedule III, as disclosed in Footnote 1 to Schedule III.

161

SCHEDULE III—SCHEDULE OF REAL ESTATE AND ACCUMULATED DEPRECIATION (Continued)

IRON MOUNTAIN INCORPORATED

(A)

(B)

(C)

(D)

(E)

(F)

DECEMBER 31, 2019
(Dollars in thousands)

Facilities(1)

Encumbrances

Initial cost
to 
Company(1)

Cost 
capitalized
subsequent to
acquisition
(1)(2)

Gross amount
carried at close
of current 
period
(1)(8)

Accumulated
depreciation at
close of current
period(1)(8)

Date of
construction or
acquired(3)

Life on which
depreciation in
latest income
statement is
computed

$

— $

1,322

$

953

$

2,275

$

Region/Country/State/Campus
Address

North America

United States (Including Puerto
Rico)

140 Oxmoor Ct, Birmingham,
Alabama

1420 North Fiesta Blvd, Gilbert,
Arizona

4802 East Van Buren, Phoenix,
Arizona

615 North 48th Street, Phoenix,
Arizona

2955 S. 18th Place, Phoenix,
Arizona

4449 South 36th St, Phoenix,
Arizona

8521 E. Princess Drive,
Scottsdale, Arizona

13379 Jurupa Ave, Fontana,
California

600 Burning Tree Rd, Fullerton,
California

21063 Forbes St., Hayward,
California

5086 4th St, Irwindale, California

6933 Preston Ave, Livermore,
California

1006 North Mansfield, Los
Angeles, California

1025 North Highland Ave, Los
Angeles, California

1350 West Grand Ave, Oakland,
California

1760 North Saint Thomas Circle,
Orange, California

8700 Mercury Lane, Pico Rivera,
California

8661 Kerns St, San Diego,
California

1915 South Grand Ave, Santa
Ana, California

2680 Sequoia Dr, South Gate,
California

336 Oyster Point Blvd, South
San Francisco, California

25250 South Schulte Rd, Tracy,
California

3576 N. Moline, Aurora,
Colorado
North Stone Ave, Colorado
Springs, Colorado

4300 Brighton Boulevard,
Denver, Colorado
11333 E 53rd Ave, Denver,
Colorado
5151 E. 46th Ave, Denver,
Colorado

20 Eastern Park Rd, East
Hartford, Connecticut

Bennett Rd, Suffield,
Connecticut

Kennedy Road, Windsor,
Connecticut

293 Ella Grasso Rd, Windsor
Locks, Connecticut

150-200 Todds Ln, Wilmington,
Delaware

13280 Vantage Way,
Jacksonville, Florida

12855 Starkey Rd, Largo, Florida

7801 Riviera Blvd, Miramar,
Florida

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

2

1

1

1

1

2

2

1

1

1

1

1

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

1,107

1,937

257

28,395

5,227

5,002

8,139

9,930

2,969

2,666

3,589

10,535

109

13,914

14,882

1,842

9,584

7,352

1,954

4,177

2001

2001

2019

2018

2007

2012

2018

2002

2002

2019

2002

2002

2014

1988

1997

2002

2012

2002

2001

2002

Up to 40 years

Up to 40 years

Up to 40 years

(5) Up to 40 years

Up to 40 years

Up to 40 years

(5) Up to 40 years

Up to 40 years

Up to 40 years

(7) Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

2,168

2019

(7) Up to 40 years

2,080

1,810

1,771

9,503

9,330

1,528

6,125

1,373

2001

2001

2001

2017

2001

2014

2002

2000

2001

2002

2002

2001

2001

2017

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

1,637

15,599

423,107

12,178

7,305

87,865

10,472

4,762

13,407

6,800

14,585

749

10,168

15,172

4,576

27,957

10,512

3,420

6,329

15,100

3,049

1,583

761

116,336

7,403

6,312

7,417

1,768

2,737

141,274

15,322

11,461

1,045

1,302

8,714

1,897

351

2,523

13,927

—

26,191

6,224

495

213

6,821

1,261

2,251

18

1,774

4,390

2,718

19,117

10,215

709

1,891

933

4,374

156,873

438,429

23,639

8,350

89,167

19,186

6,659

13,758

9,323

28,512

749

36,359

21,396

5,071

28,170

17,333

4,681

8,580

15,118

4,823

5,973

3,479

135,453

17,618

7,021

9,308

2,701

10,447

31,140

41,587

20,432

4,021

7,226

1,853

3,293

8,250

2,019

1,044

567

2,966

221

6,040

8,270

2,420

6,259

8,471

2,846

5,036

938

3,187

808

162

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SCHEDULE III—SCHEDULE OF REAL ESTATE AND ACCUMULATED DEPRECIATION (Continued)

IRON MOUNTAIN INCORPORATED

(A)

(B)

(C)

(D)

(E)

(F)

DECEMBER 31, 2019
(Dollars in thousands)

Region/Country/State/Campus
Address

United States (Including Puerto
Rico) (continued)

10002 Satellite Blvd, Orlando,
Florida

3501 Electronics Way, West Palm
Beach, Florida

1890 MacArthur Blvd, Atlanta
Georgia

3881 Old Gordon Rd, Atlanta,
Georgia

5319 Tulane Drive SW, Atlanta,
Georgia

6111 Live Oak Parkway,
Norcross, Georgia

3150 Nifda Dr, Smyrna, Georgia

1301 S. Rockwell St, Chicago,
Illinois

2211 W. Pershing Rd, Chicago,
Illinois

2425 South Halsted St, Chicago,
Illinois

2604 West 13th St, Chicago,
Illinois
2255 Pratt Blvd, Elk Grove,
Illinois

4175 Chandler Dr Opus No.
Corp, Hanover Park, Illinois

2600 Beverly Drive, Lincoln,
Illinois

6090 NE 14th Street, Des
Moines, Iowa

South 7th St, Louisville,
Kentucky

26 Parkway Drive (fka 133
Pleasant), Scarborough, Maine

8928 McGaw Ct, Columbia,
Maryland

10641 Iron Bridge Rd, Jessup,
Maryland

8275 Patuxent Range Rd, Jessup,
Maryland

96 High St, Billerica,
Massachusetts

120 Hampden St, Boston,
Massachusetts

32 George St, Boston,
Massachusetts

3435 Sharps Lot Rd, Dighton,
Massachusetts

77 Constitution Boulevard,
Franklin, Massachusetts

216 Canal St, Lawrence,
Massachusetts

Bearfoot Road, Northboro,
Massachusetts

38300 Plymouth Road, Livonia,
Michigan

6601 Sterling Dr South, Sterling
Heights, Michigan

1985 Bart Ave, Warren, Michigan

Wahl Court, Warren, Michigan

31155 Wixom Rd, Wixom,
Michigan

3140 Ryder Trail South, Earth
City, Missouri

Missouri Bottom Road,
Hazelwood, Missouri

Leavenworth St/18th St, Omaha,
Nebraska

4105 North Lamb Blvd, Las
Vegas, Nevada

17 Hydro Plant Rd, Milton, New
Hampshire

Facilities(1)

Encumbrances

Initial cost
to 
Company(1)

Cost 
capitalized
subsequent to
acquisition
(1)(2)

Gross amount
carried at close
of current
period
(1)(8)

Accumulated
depreciation at
close of current
period(1)(8)

Date of
construction or
acquired(3)

Life on which
depreciation in
latest income
statement is
computed

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

4

1

1

1

1

1

1

1

1

1

1

2

1

1

1

2

1

1

4

3

1

1

$

— $

1,927

$

295

$

2,222

$

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

4,201

1,786

1,185

2,808

3,542

463

7,947

4,264

7,470

404

1,989

22,048

1,378

622

709

8,337

2,198

3,782

10,105

3,221

164

1,820

1,911

5,413

1,298

55,923

10,285

1,294

1,802

3,426

4,000

3,072

28,282

2,924

3,430

6,179

13,678

17,879

2,528

1,511

6,748

5,190

1,233

27,604

18,243

9,128

3,222

5,881

24,509

2,301

1,126

14,136

8,724

8,614

5,119

17,808

7,147

1,094

7,211

2,699

5,631

2,387

68,429

11,528

2,444

2,332

6,061

5,381

6,470

33,251

22,660

12,387

10,530

742

326

3,940

1,648

770

19,657

13,979

1,658

2,818

3,892

2,461

923

504

13,427

387

6,416

1,337

7,703

3,926

930

5,391

788

218

1,089

12,506

1,243

1,150

530

2,635

1,381

3,398

4,969

19,736

8,957

4,351

163

886

6,968

1,123

863

3,146

390

731

15,927

8,435

4,310

2,799

1,516

9,552

254

408

5,302

3,151

3,591

2,618

10,037

3,661

542

5,431

2,085

713

1,270

2001

2001

2002

2001

2002

2017

1990

1999

2001

2006

2001

2000

2014

2015

2003

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Various

Up to 40 years

2015

1999

2000

2001

1998

2002

1991

1999

2014

2001

(7) Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

40,067

Various

Up to 40 years

3,937

1,240

1,113

3,705

2,687

2,351

7,708

7,533

5,850

6,523

2015

2002

2000

Various

2001

2004

(7) Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Various

(7) Up to 40 years

Various

Up to 40 years

2002

2001

Up to 40 years

Up to 40 years

 
 
 
SCHEDULE III—SCHEDULE OF REAL ESTATE AND ACCUMULATED DEPRECIATION (Continued)

IRON MOUNTAIN INCORPORATED

DECEMBER 31, 2019
(Dollars in thousands)

(A)

(B)

(C)

(D)

(E)

(F)

Region/Country/State/Campus
Address

United States (Including Puerto
Rico) (continued)

Kimberly Rd, East Brunsick,
New Jersey

3003 Woodbridge Avenue,
Edison, New Jersey

811 Route 33, Freehold, New
Jersey

51-69 & 77-81 Court St, Newark,
New Jersey

560 Irvine Turner Blvd, Newark,
New Jersey

231 Johnson Ave, Newark, New
Jersey

650 Howard Avenue, Somerset,
New Jersey

100 Bailey Ave, Buffalo, New
York

64 Leone Ln, Chester, New York

1368 County Rd 8, Farmington,
New York

County Rd 10, Linlithgo, New
York

77 Seaview Blvd, N. Hempstead
New York

37 Hurds Corner Road, Pawling,
New York

Ulster Ave/Route 9W, Port Ewen,
New York

Binnewater Rd, Rosendale, New
York

220 Wavel St, Syracuse, New
York

2235 Cessna Drive, Burlington,
North Carolina

14500 Weston Pkwy, Cary, North
Carolina

826 Church Street, Morrisville,
North Carolina

1275 East 40th, Cleveland, Ohio

7208 Euclid Avenue, Cleveland,
Ohio

4260 Tuller Ridge Rd, Dublin,
Ohio

3366 South Tech Boulevard,
Miamisburg, Ohio

302 South Byrne Rd, Toledo,
Ohio

Partnership Drive, Oklahoma
City, Oklahoma

7530 N. Leadbetter Road,
Portland, Oregon

Branchton Rd, Boyers,
Pennsylvania

800 Carpenters Crossings,
Folcroft, Pennsylvania

36 Great Valley Pkwy, Malvern,
Pennsylvania

2300 Newlins Mill Road, Palmer
Township, Pennsylvania

Henderson Dr/Elmwood Ave,
Sharon Hill, Pennsylvania

Las Flores Industrial Park, Rio
Grande, Puerto Rico

24 Snake Hill Road, Chepachet,
Rhode Island

1061 Carolina Pines Road,
Columbia, South Carolina

2301 Prosperity Way, Florence,
South Carolina

Mitchell Street, Knoxville,
Tennessee

6005 Dana Way, Nashville,
Tennessee

Facilities(1)

Encumbrances

Initial cost
to 
Company(1)

Cost 
capitalized
subsequent to
acquisition
(1)(2)

Gross amount
carried at close
of current
period
(1)(8)

Accumulated
depreciation at
close of current
period(1)(8)

Date of
construction or
acquired(3)

Life on which
depreciation in
latest income
statement is
computed

3

1

3

1

1

1

1

1

1

1

2

1

1

3

2

1

1

1

1

1

1

1

1

1

3

1

3

1

1

1

2

1

1

1

1

2

2

$

— $

22,105

$

5,924

$

28,029

$

14,303

Various

Up to 40 years

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

310,404

38,697

11,734

9,522

8,945

3,585

1,324

5,086

2,611

102

5,719

4,323

23,137

5,142

2,929

1,602

1,880

7,087

3,129

3,336

1,030

29,092

602

11,437

5,187

21,166

2,457

2,397

18,365

24,153

4,185

2,659

11,776

2,846

718

1,827

36,772

55,396

9,774

709

1,855

11,808

11,086

1,132

4,788

2,959

1,442

1,285

11,277

11,664

2,712

328

2,224

266

599

3,268

1,881

507

1,081

313

1,874

347,176

19,038

2018

(5) Up to 40 years

94,093

21,508

10,231

10,800

15,393

12,410

6,218

7,399

3,061

7,161

5,608

34,414

16,806

5,641

1,930

4,104

7,353

3,728

6,604

2,911

29,599

1,683

11,750

7,061

52,431

Various

Up to 40 years

1,478

858

905

6,027

6,584

3,482

4,609

1,646

2,721

2,271

22,318

7,062

2,924

222

1,909

1,335

2,041

3,185

1,483

2,013

752

3,286

4,170

2015

2015

2015

2006

1998

2000

1998

2001

2006

2005

2001

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Various

Up to 40 years

1997

2015

1999

2017

1999

2001

1999

2018

2001

2015

2002

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

(5) Up to 40 years

Up to 40 years

(7) Up to 40 years

Up to 40 years

232,609

253,775

61,886

Various

Up to 40 years

3,410

9,473

27,392

24,258

7,632

4,861

14,116

4,104

5,275

4,742

2,069

4,420

1,412

2000

1999

2017

Up to 40 years

Up to 40 years

Up to 40 years

12,362

Various

Up to 40 years

4,416

2,928

3,223

1,217

2,022

1,921

2001

2001

2016

2016

Up to 40 years

Up to 40 years

(7) Up to 40 years

(7) Up to 40 years

Various

Up to 40 years

2000

Up to 40 years

953

7,076

9,027

105

3,447

2,202

2,340

1,258

4,557

2,915

164

 
 
 
 
SCHEDULE III—SCHEDULE OF REAL ESTATE AND ACCUMULATED DEPRECIATION (Continued)

IRON MOUNTAIN INCORPORATED

DECEMBER 31, 2019
(Dollars in thousands)

(A)

(B)

(C)

(D)

(E)

(F)

Region/Country/State/Campus
Address

United States (Including Puerto
Rico) (continued)

11406 Metric Blvd, Austin, Texas

6600 Metropolis Drive, Austin,
Texas

Capital Parkway, Carrollton,
Texas

1800 Columbian Club Dr,
Carrolton, Texas

1905 John Connally Dr,
Carrolton, Texas

13425 Branchview Ln, Dallas,
Texas

Cockrell Ave, Dallas, Texas

1819 S. Lamar St, Dallas, Texas

2000 Robotics Place Suite B,
Fort Worth, Texas

1202 Ave R, Grand Prairie, Texas

15333 Hempstead Hwy,
Houston, Texas

2600 Center Street, Houston,
Texas

3502 Bissonnet St, Houston,
Texas

5249 Glenmont Ave, Houston,
Texas

5707 Chimney Rock, Houston,
Texas

5757 Royalton Dr, Houston,
Texas

6203 Bingle Rd, Houston, Texas

7800 Westpark, Houston, Texas

9601 West Tidwell, Houston,
Texas

15300 FM 1825, Pflugerville,
Texas

930 Avenue B, San Antonio,
Texas

931 North Broadway, San
Antonio, Texas

1665 S. 5350 West, Salt Lake
City, Utah

11052 Lakeridge Pkwy, Ashland,
Virginia

2301 International Parkway,
Fredericksburg, Virginia

4555 Progress Road, Norfolk,
Virginia

3725 Thirlane Rd. N.W.,
Roanoke, Virginia

7700-7730 Southern Dr,
Springfield, Virginia

8001 Research Way, Springfield,
Virginia

22445 Randolph Dr, Sterling,
Virginia

307 South 140th St, Burien,
Washington

8908 W. Hallett Rd, Cheney,
Washington

6600 Hardeson Rd, Everett,
Washington

19826 Russell Rd, South, Kent,
Washington

1201 N. 96th St, Seattle,
Washington

4330 South Grove Road,
Spokane, Washington

12021 West Bluemound Road,
Wauwatosa, Wisconsin

Facilities(1)

Encumbrances

Initial cost
to 
Company(1)

Cost 
capitalized
subsequent to
acquisition
(1)(2)

Gross amount
carried at close
of current
period
(1)(8)

Accumulated
depreciation at
close of current
period(1)(8)

Date of
construction or
acquired(3)

Life on which
depreciation in
latest income
statement is
computed

1

1

3

1

1

1

1

1

1

1

3

1

1

1

1

1

1

1

1

2

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

$

— $

5,489

$

2,211

$

7,700

$

—

—

—

—

—

—

—

—

—

—  

—  

—  

—  

—  

—  

—  

—

—  

—  

—  

—  

—  

—  

—

—  

—

—  

—  

—  

—  

—  

—  

—  

—  

—  

—  

4,519

8,299

19,673

2,174

3,518

1,277

3,215

5,328

8,354

6,327

2,840

7,687

3,467

1,032

1,795

3,188

6,323

1,680

3,811

393

3,526

6,239

1,709

20,980

6,527

2,577

14,167

5,230

7,598

2,078

510

5,399

14,793

4,496

3,906

1,307

454

246

1,179

791

3,680

1,596

1,083

2,065

2,173

37,648

2,172

692

2,401

1,189

994

11,476

1,276

2,305

7,952

245

1,144

4,270

1,924

30

1,088

172

2,651

2,790

3,724

2,367

4,259

3,404

9,752

2,112

850

2,124

4,973

8,545

20,852

2,965

7,198

2,873

4,298

7,393

10,527

43,975

5,012

8,379

5,868

2,221

2,789

14,664

7,599

3,985

11,763

638

4,670

10,509

3,633

21,010

7,615

2,749

16,818

8,020

11,322

4,445

4,769

8,803

24,545

6,608

4,756

3,431

4,090

1,358

2,661

9,438

1,387

4,193

1,979

2,578

2,951

5,947

13,034

2,575

5,840

2,753

1,089

1,300

8,672

1,832

1,302

5,042

259

2,857

5,236

1,842

5,777

3,297

1,119

9,475

3,384

6,018

2,323

2,066

3,543

10,705

3,556

472

1,445

2002

2011

2015

2013

2000

2001

2000

2000

2002

2003

2004

2000

2002

2000

2002

2000

2001

2015

2001

2001

1998

1999

2002

1999

2015

2011

2015

2002

2002

2005

1999

1999

2002

2002

2001

2015

1999

Up to 40 years

Up to 40 years

(7) Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

(7) Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

(7) Up to 40 years

Up to 40 years

(7) Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

179

—

1,908,077

1,070,345

2,978,422

791,249

165

 
 
 
SCHEDULE III—SCHEDULE OF REAL ESTATE AND ACCUMULATED DEPRECIATION (Continued)

IRON MOUNTAIN INCORPORATED

DECEMBER 31, 2019
(Dollars in thousands)

(A)

(B)

(C)

(D)

(E)

(F)

Region/Country/State/Campus
Address

Canada

Facilities(1)

Encumbrances

Initial cost
to 
Company(1)

Cost 
capitalized
subsequent to
acquisition
(1)(2)

Gross amount
carried at close
of current
period
(1)(8)

Accumulated
depreciation at
close of current
period(1)(8)

Date of
construction or
acquired(3)

Life on which
depreciation in
latest income
statement is
computed

One Command Court, Bedford

195 Summerlea Road, Brampton

10 Tilbury Court, Brampton

8825 Northbrook Court, Burnaby

8088 Glenwood Drive, Burnaby

5811 26th Street S.E., Calgary

3905-101 Street, Edmonton

68 Grant Timmins Drive,
Kingston

3005 Boul. Jean-Baptiste
Deschamps, Lachine

1655 Fleetwood, Laval

4005 Richelieu, Montreal

1209 Algoma Rd, Ottawa

1650 Comstock Rd, Ottawa

235 Edson Street, Saskatoon

640 Coronation Drive,
Scarborough

610 Sprucewood Ave, Windsor

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

16

195

$

— $

3,847

$

4,482

$

8,329

$

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

5,403

5,007

8,091

4,326

14,658

2,020

3,639

2,751

8,196

1,800

1,059

7,478

829

1,853

1,243

6,479

17,257

2,062

7,114

8,509

640

660

138

18,161

2,531

6,899

(70)

1,676

1,208

667

11,882

22,264

10,153

11,440

23,167

2,660

4,299

2,889

26,357

4,331

7,958

7,408

2,505

3,061

1,910

72,200

78,413

150,613

1,980,277

1,148,758

3,129,035

2000

2000

2000

2001

2005

2000

2000

2016

2000

2000

2000

2000

2017

2008

2000

2007

4,126

5,357

7,916

4,648

4,658

11,114

1,578

330

1,382

12,687

1,699

4,019

2,647

855

1,279

676

64,971

856,220

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

166

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SCHEDULE III—SCHEDULE OF REAL ESTATE AND ACCUMULATED DEPRECIATION (Continued)

IRON MOUNTAIN INCORPORATED

DECEMBER 31, 2019
(Dollars in thousands) 

(A)

(B)

(C)

(D)

(E)

(F)

Region/Country/State/Campus
Address

Facilities(1)

Encumbrances

Initial cost to
Company(1)

Cost 
capitalized
subsequent to
acquisition
(1)(2)

Gross amount
carried at close
of current
period
(1)(8)

Accumulated
depreciation at
close of current
period(1)(8)

Date of
construction or
acquired(3)

Life on which
depreciation in
latest income
statement is
computed

Europe

Gewerbeparkstr. 3, Vienna,
Austria

Woluwelaan 147, Diegem,
Belgium

Croatia

Kratitirion 9 Kokkinotrimithia
Industrial District, Nicosia,
Cyprus

Karyatidon 1, Agios Sylas
Industrial Area (3rd), Limassol,
Cyprus

65 Egerton Road, Birmingham,
England

Corby 278, Long Croft Road,
Corby, England

Otterham Quay Lane,
Gillingham, England

Pennine Way, Hemel Hempstead,
England

Kemble Industrial Park, Kemble,
England

Gayton Road, Kings Lynn,
England

Cody Road, London, England

17 Broadgate, Oldham, England

Harpway Lane, Sopley, England

Unit 1A Broadmoor Road,
Swindom, England

Jeumont-Schneider, Champagne
Sur Seine, France

Bat I-VII Rue de Osiers,
Coignieres, France

26 Rue de I Industrie,
Fergersheim, France

Bat A, B, C1, C2, C3 Rue
Imperiale, Gue de Longroi,
France

Le Petit Courtin Site de Dois,
Gueslin, Mingieres, France

ZI des Sables, Morangis, France

45 Rue de Savoie, Manissieux,
Saint Priest, France

Gutenbergstrabe 55, Hamburg,
Germany

Brommer Weg 1, Wipshausen,
Germany

Warehouse and Offices 4
Springhill, Cork, Ireland

17 Crag Terrace, Dublin, Ireland

Damastown Industrial Park,
Dublin, Ireland

Portsmuiden 46, Amsterdam, The
Netherlands

Schepenbergweg 1, Amsterdam,
The Netherlands

Vareseweg 130, Rotterdam, The
Netherlands

Howemoss Drive, Aberdeen,
Scotland

Traquair Road, Innerleithen,
Scotland

1

1

1

1

1

1

1

9

1

2

3

3

1

1

1

3

4

1

1

1

1

1

1

1

1

1

1

1

1

1

2

1

$

— $

6,542

$

8,051

$

14,593

$

8,850

1,980

6,363

1,889

8,530

21,230

10,848

16,960

12,267

4,948

29,123

4,381

2,126

3,114

4,179

20,571

1,242

4,090

13,869

27,543

5,361

4,764

4,791

11,574

3,560

23,017

3,676

601

2,379

12,526

2,283

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

582

—

—

—

—

—

—

—

—

—

—

—

2,541

1,408

6,309

572

3,136

3,227

1,935

6,980

20,486

7,418

10,847

5,277

3,119

20,307

4,039

681

2,636

1,750

21,318

1,322

3,390

14,141

12,407

5,546

4,022

3,220

9,040

2,818

16,034

1,852

1,258

1,357

6,970

113

(46)

1,550

744

3,430

6,113

6,990

1,829

8,816

342

1,445

478

2,429

(747)

(80)

700

(272)

15,136

(185)

742

1,571

2,534

742

6,983

1,824

(657)

1,022

5,556

2,170

167

3,514

4,218

2010

2003

Up to 40 years

Up to 40 years

33

2018

Up to 40 years

434

2017

Up to 40 years

158

4,888

537

5,269

7,002

8,524

2,872

11,398

2,342

1,384

1,190

2,214

2017

2003

2018

2003

2004

2004

2003

Various

2008

2004

2006

2003

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

3,904

2016

(4) Up to 40 years

235

2016

(4) Up to 40 years

846

2016

(4) Up to 40 years

1,838

18,712

2016

2004

(4) Up to 40 years

Up to 40 years

779

966

3,272

4,604

1,333

7,689

2,255

2016

(4) Up to 40 years

2016

(4) Up to 40 years

2006

2014

2001

2012

2015

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

(7) Up to 40 years

300

2015

(7) Up to 40 years

1,691

2015

(7) Up to 40 years

4,912

Various

Up to 40 years

1,101

2004

Up to 40 years

 
 
 
 
 
 
 
 
 
Region/Country/State/Campus
Address

Europe (Continued)

Nettlehill Road, Houston Industrial
Estate, Livingston, Scotland

Av Madrid s/n Poligono Industrial
Matillas, Alcala de Henares, Spain

Calle Bronce, 37, Chiloeches, Spain

Ctra M.118 , Km.3 Parcela 3,
Madrid, Spain

Abanto Ciervava, Spain

Latin America

Amancio Alcorta 2396, Buenos
Aires, Argentina

Azara 1245, Buenos Aires,
Argentina

Saraza 6135, Buenos Aires,
Argentina

Spegazzini, Ezeiza Buenos Aires,
Argentina

Av Ernest de Moraes 815, Bairro
Fim do Campo, Jarinu Brazil

Rua Peri 80, Jundiai, Brazil

Francisco de Souza e Melo, Rio de
Janerio, Brazil

Hortolandia, Sao Paulo, Brazil

El Taqueral 99, Santiago, Chile

Panamericana Norte 18900,
Santiago, Chile

Avenida Prolongacion del Colli
1104, Guadalajara, Mexico

Privada Las Flores No. 25 (G3),
Guadalajara, Mexico

Tula KM Parque de Las,
Huehuetoca, Mexico

Carretera Pesqueria Km2.5(M3),
Monterrey, Mexico

Lote 2, Manzana A, (T2& T3),
Toluca, Mexico

Prolongacion de la Calle 7 (T4),
Toluca, Mexico

Panamericana Sur, KM 57.5, Lima,
Peru

Av. Elmer Faucett 3462, Lima, Peru

Calle Los Claveles-Seccion 3,
Lima, Peru

1

1

1

1

2

57

2

1

1

1

1

2

3

1

2

5

1

1

2

2

1

1

7

2

1

37

SCHEDULE III—SCHEDULE OF REAL ESTATE AND ACCUMULATED DEPRECIATION (Continued)

IRON MOUNTAIN INCORPORATED

DECEMBER 31, 2019
(Dollars in thousands)

(A)

(B)

(C)

(D)

(E)

(F)

Facilities(1)

Encumbrances

Initial cost to
Company(1)

Cost 
capitalized
subsequent to
acquisition
(1)(2)

Gross amount
carried at close
of current
period
(1)(8)

Accumulated
depreciation at
close of current
period(1)(8)

Date of
construction or
acquired(3)

$

— $

11,517

$

25,433

$

36,950

$

17,916

—

—

—

—

186

11,011

3,981

1,053

317

1,845

5,719

(75)

503

12,856

9,700

978

264

3,088

6,460

446

582

231,658

122,557

354,215

138,588

2001

2014

2010

2001

Various

Life on which
depreciation in
latest income
statement is
computed

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

1,232

—

1,232

655

166

144

12,773

12,562

8,894

1,868

24,078

2,629

4,001

374

905

19,937

3,537

2,204

7,544

1,549

4,112

8,179

1,188

(162)

98

(9,554)

(2,267)

(1,760)

10,436

1,279

32,773

18,831

1,292

1,278

(771)

3,691

4,790

15,171

893

5,314

32,720

116,111

115,240

1,843

4

242

3,219

10,295

7,134

12,304

25,357

35,402

22,832

1,666

2,183

19,166

7,228

6,994

22,715

2,442

9,426

40,899

231,351

535

Various

Up to 40 years

1998

1995

2012

2016

2016

Up to 40 years

Up to 40 years

Up to 40 years

(4) Up to 40 years

(4) Up to 40 years

Various

Up to 40 years

2014

2006

2004

2002

2004

2016

2004

2002

2007

Various

Various

2010

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

(4) Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

Up to 40 years

—

52

582

1,524

1,141

3,341

3,569

11,212

7,261

1,016

998

2,864

2,636

5,167

7,341

1,203

4,656

9,227

64,325

168

 
 
 
 
 
 
 
 
 
 
 
 
SCHEDULE III—SCHEDULE OF REAL ESTATE AND ACCUMULATED DEPRECIATION (Continued)

IRON MOUNTAIN INCORPORATED

DECEMBER 31, 2019
(Dollars in thousands)

(A)

(B)

(C)

(D)

(E)

(F)

Region/Country/State/Campus
Address

Facilities(1)

Encumbrances

Initial cost to
Company(1)

Cost 
capitalized
subsequent to
acquisition
(1)(2)

Gross amount
carried at close
of current
period
(1)(8)

Accumulated
depreciation at
close of current
period(1)(8)

Date of
construction or
acquired(3)

Asia

Warehouse No 4, Shanghai, China

Jalan Karanggan Muda Raya No
59, Bogor Indonesia

1 Serangoon North Avenue 6,
Singapore

2 Yung Ho Road, Singapore

26 Chin Bee Drive, Singapore

IC1 69 Moo 2, Soi Wat Namdaeng,
Bangkok, Thailand

Australia

8 Whitestone Drive, Austins Ferry,
Australia

6 Norwich Street, South
Launceston, Australia

1

1

1

1

1

2

7

1

1

2

$

— $

1,530

$

671

$

2,201

$

—

—

—

—

—

—

—

—

—

7,897

58,637

10,395

15,699

13,226

107,384

681

1,090

1,771

(316)

21,633

871

1,315

6,136

30,310

2,532

(83)

2,449

7,581

80,270

11,266

17,014

19,362

373

2,195

5,058

836

1,262

2,659

137,694

12,383

3,213

1,007

4,220

404

93

497

2013

2017

2018

2016

2016

2016

2012

2015

Life on which
depreciation in
latest income
statement is
computed

Up to 40 years

Up to 40 years

(7) Up to 40 years

(4) Up to 40 years

(4) Up to 40 years

(4) Up to 40 years

Up to 40 years

Up to 40 years

Total

298

$

1,814

$

2,437,201

$

1,419,314

$

3,856,515

$

1,072,013

____________________________________

(1)  The above information only includes the real estate facilities that are owned. The gross cost includes the cost for land, 
land improvements, buildings, building improvements and racking. The listing does not reflect the 1,150 leased 
facilities in our real estate portfolio. In addition, the above information does not include any value for financing leases 
for property that is classified as land, buildings and building improvements in our consolidated financial statements.

(2)  Amount includes cumulative impact of foreign currency translation fluctuations.   

(3)  Date of construction or acquired represents the date we constructed the facility, acquired the facility through purchase 

or acquisition.

(4)  Property was acquired in connection with the Recall Transaction. 

(5)  Property was acquired in connection with the IODC Transaction.

(6)  Property was acquired in connection with the Credit Suisse Transaction.

(7)  This date represents the date the categorization of the property was changed from a leased facility to an owned facility.

169

 
 
 
 
 
 
 
 
 
 
SCHEDULE III—SCHEDULE OF REAL ESTATE AND ACCUMULATED DEPRECIATION (Continued)

IRON MOUNTAIN INCORPORATED

DECEMBER 31, 2019
(Dollars in thousands)

(8)  The following tables present the changes in gross carrying amount of real estate owned and accumulated depreciation 

for the years ended December 31, 2019 and 2018:

Gross Carrying Amount of Real Estate

Gross amount at beginning of period

Additions during period:

Discretionary capital projects

Acquisitions(1)

Other adjustments(2)

Foreign currency translation fluctuations

Deductions during period:

Year Ended December 31,

2019
$ 3,700,307

2018
$ 2,707,925

278,508

—

25,077

5,978
309,563

155,901

918,091

—
(58,798)
1,015,194

Cost of real estate sold, disposed or written-down

Gross amount at end of period

(153,355)
$ 3,856,515

(22,812)
$ 3,700,307

_______________________________________________________________________________

(1)  Includes acquisition of sites through business combinations and purchase accounting adjustments. 
(2)  Includes costs associated with real estate we acquired which primarily includes building improvements and 

racking, which were previously subject to leases.

Accumulated Depreciation
Gross amount of accumulated depreciation at beginning of period
Additions during period:

Depreciation
Other adjustments(1)
Foreign currency translation fluctuations

Deductions during period:

Year Ended December 31,

2019
$ 1,011,050

$

2018
909,092

122,366
1,314
3,514
127,194

125,280
—
(16,016)
109,264

Amount of accumulated depreciation for real estate assets sold,
disposed or written-down
Gross amount of end of period

(66,231)
$ 1,072,013

(7,306)
$ 1,011,050

_______________________________________________________________________________

(1)  Includes accumulated depreciation associated with building improvements and racking, which were 

previously subject to leases.

The aggregate cost of our real estate assets for federal tax purposes at December 31, 2019 was approximately $3,812,000.

170

 
 
 
Item 16. Form 10-K Summary.

Not applicable. 

171

Certain exhibits indicated below are incorporated by reference to documents we have filed with the SEC. Each exhibit 

marked by a pound sign (#) is a management contract or compensatory plan. 

INDEX TO EXHIBITS  

Exhibit
3.1

Item
Certificate of Incorporation of the Company, as filed with the Secretary of State of the State of Delaware on June 
26, 2014, as corrected by the Certificate of Correction of the Company filed with the Secretary of State of the 
State of Delaware on June 30, 2014. (Incorporated by reference to Annex B-1 to the Iron Mountain Incorporated 
Proxy Statement for the Special Meeting of Stockholders, filed with the SEC on December 23, 2014.)

3.2

3.3

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

4.10

4.11

4.12

4.13

Certificate of Merger, filed by the Company, effective as of January 20, 2015. (Incorporated by reference to the 
Company’s Current Report on Form 8 K dated January 21, 2015.)
Bylaws of the Company. (Incorporated by reference to the Company’s Annual Report on Form 10-K for the year 
ended December 31, 2014.)
Senior Subordinated Indenture, dated as of September 23, 2011, among the Company, the Guarantors named 
therein and The Bank of New York Mellon Trust Company, N.A., as trustee. (Incorporated by reference to the 
Company’s Current Report on Form 8 K dated September 29, 2011)
Second Supplemental Indenture, dated as of August 10, 2012, among the Company, the Guarantors named 
therein and The Bank of New York Mellon Trust Company, N.A., as trustee, relating to the 53/4% Senior 
Subordinated Notes due 2024. (Incorporated by reference to the Company’s Current Report on Form 8 K dated 
August 10, 2012.)
Third Supplemental Indenture, dated as of January 20, 2015, among the Company, the Company’s predecessor 
immediately prior to its conversion to a REIT (the “Predecessor Registrant”), the Guarantors named therein and 
The Bank of New York Trust Company, N.A., as trustee. (Incorporated by reference to the Company’s Current 
Report on Form 8 K dated January 21, 2015.)
Senior Indenture, dated as of August 13, 2013, among the Company, the Guarantors named therein and Wells 
Fargo Bank, National Association, as trustee. (Incorporated by reference to the Company’s Current Report on 
Form 8 K dated August 13, 2013.)
First Supplemental Indenture, dated as of August 13, 2013, among the Company, the Guarantors named therein 
and Wells Fargo Bank, National Association, as trustee, relating to the 6% Senior Notes due 2023. (Incorporated 
by reference to the Company’s Current Report on Form 8 K dated August 13, 2013.)
Second Supplemental Indenture, dated as of January 20, 2015, among the Company, the Predecessor Registrant, 
the Guarantors named therein and Wells Fargo Bank, National Association, as trustee. (Incorporated by 
reference to the Company’s Current Report on Form 8 K dated January 21, 2015.)
Senior Indenture, dated as of May 27, 2016, among the Company, the Guarantors named therein and Wells Fargo 
Bank, National Association, as trustee, relating to the 4.375% Senior Notes due 2021. (Incorporated by reference 
to the Company’s Current Report on Form 8-K dated May 27, 2016.)
Senior Indenture, dated as of May 27, 2016, among Iron Mountain US Holdings, Inc., the Company, the 
Guarantors named therein and Wells Fargo Bank, National Association, as trustee, relating to the 5.375% Senior 
Notes due 2026. (Incorporated by reference to the Company’s Current Report on Form 8-K dated May 27, 
2016.)
Senior Indenture, dated as of September 15, 2016, among Iron Mountain Canada Operations ULC, the Company, 
the Guarantors named therein and Wells Fargo Bank, National Association, as trustee, relating to the 5.375% 
CAD Senior Notes due 2023. (Incorporated by reference to the Company’s Current Report on Form 8-K dated 
September 15, 2016.)
Senior Indenture, dated as of May 23, 2017, among the Company, the Guarantors named therein, Wells Fargo 
Bank, National Association, as trustee, and Société Générale Bank & Trust, as paying agent, registrar and 
transfer agent, relating to the 3.000% Euro Senior Notes due 2025. (Incorporated by reference to the Company’s 
Current Report on Form 8-K dated May 23, 2017.)
Senior Indenture, dated as of September 18, 2017, among the Company, the Guarantors named therein and Wells 
Fargo Bank, National Association, as trustee, relating to the 4.875% Senior Notes due 2027. (Incorporated by 
reference to the Company’s Current Report on Form 8-K dated September 18, 2017.)
Senior Indenture, dated as of November 13, 2017, among the Company, the Guarantors named therein, Wells 
Fargo Bank, National Association, as trustee, and Société Générale Bank & Trust, as paying agent, registrar and 
transfer agent, relating to the 3.875% GBP Senior Notes due 2025. (Incorporated by reference to the Company’s 
Current Report on Form 8-K dated November 13, 2017.)

Senior Indenture, dated as of December 27, 2017, among the Company, the Guarantors named therein and Wells 
Fargo Bank, National Association, as trustee, relating to the 5.25% Senior Notes due 2028. (Incorporated by 
reference to the Company’s Current Report on Form 8-K dated December 27, 2017.)

172

Exhibit
4.14

4.15

4.16

10.1

10.2

10.3

10.4

10.5

10.6

10.7

10.8

10.9

10.10

10.11

10.12

10.13

10.14

10.15

10.16

10.17

10.18

10.19

Item

Senior Indenture, dated as of September 9, 2019, among the Company, the Subsidiary Guarantors and Wells 
Fargo Bank, National Association, as trustee (Incorporated by reference to the Company's Current Report on 
Form 8-K dated September 9, 2019.)
Form of Stock Certificate representing shares of Common Stock, $0.01 par value per share, of the Company. 
(Incorporated by reference to the Company’s Current Report on Form 8 K dated January 21, 2015.)

Description of Securities (Filed herewith.)

2008 Restatement of the Iron Mountain Incorporated Executive Deferred Compensation Plan. (#) (Incorporated 
by reference to the Company’s Annual Report on Form 10 K for the year ended December 31, 2007)

First Amendment to 2008 Restatement of the Iron Mountain Incorporated Executive Deferred Compensation 
Plan. (#) (Incorporated by reference to the Company’s Annual Report on Form 10 K for the year ended 
December 31, 2008.)
Third Amendment to 2008 Restatement of the Iron Mountain Incorporated Executive Deferred Compensation 
Plan. (#) (Incorporated by reference to the Company’s Quarterly Report on Form 10 Q for the quarter ended 
June 30, 2012.)
Fourth Amendment to 2008 Restatement of the Iron Mountain Incorporated Executive Deferred Compensation 
Plan. (#) (Incorporated by reference to the Company’s Annual Report on Form 10 K for the year ended 
December 31, 2012.)
Iron Mountain Incorporated 1995 Stock Incentive Plan, as amended. (#) (Incorporated by reference to Iron 
Mountain /DE’s Current Report on Form 8 K dated April 16, 1999.)
Iron Mountain Incorporated 2002 Stock Incentive Plan. (#) (Incorporated by reference to the Company’s Annual 
Report on Form 10 K for the year ended December 31, 2002.)
Third Amendment to the Iron Mountain Incorporated 2002 Stock Incentive Plan. (#) (Incorporated by reference 
to the Company’s Current Report on Form 8-K dated June 11, 2008.)
Fourth Amendment to the Iron Mountain Incorporated 2002 Stock Incentive Plan. (#) (Incorporated by reference 
to the Company’s Current Report on Form 8 K dated December 10, 2008.)
Fifth Amendment to the Iron Mountain Incorporated 2002 Stock Incentive Plan. (#) (Incorporated by reference 
to the Company’s Current Report on Form 8 K dated June 9, 2010.)
Sixth Amendment to the Iron Mountain Incorporated 2002 Stock Incentive Plan. (#) (Incorporated by reference 
to the Company’s Quarterly Report on Form 10 Q for the quarter ended June 30, 2011.)

Iron Mountain Incorporated 2014 Stock and Cash Incentive Plan. (#) (Incorporated by reference to Annex C to 
the Iron Mountain Incorporated Proxy Statement for the Special Meeting of Stockholders, filed with the SEC on 
December 23, 2014.)
First Amendment to the Iron Mountain Incorporated 2014 Stock and Cash Incentive Plan. (#) (Incorporated by 
reference to the Company’s Current Report on Form 8-K dated May 23, 2017.)

Second Amendment to the Iron Mountain Incorporated 2014 Stock and Cash Incentive Plan. (#) (Incorporated 
by reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2018.)
Form of Iron Mountain Incorporated Amended and Restated Non Qualified Stock Option Agreement. (#) 
(Incorporated by reference to the Company’s Annual Report on Form 10 K for the year ended December 31, 
2004.)
Form of Iron Mountain Incorporated Incentive Stock Option Agreement. (#) (Incorporated by reference to the 
Company’s Annual Report on Form 10 K for the year ended December 31, 2004.)

Form of Iron Mountain Incorporated 1995 Stock Incentive Plan Non Qualified Stock Option Agreement (version 
1). (#) (Incorporated by reference to the Company’s Annual Report on Form 10 K for the year ended 
December 31, 2004.)
Form of Iron Mountain Incorporated 1995 Stock Incentive Plan Amended and Restated Iron Mountain 
Non Qualified Stock Option Agreement. (#) (Incorporated by reference to the Company’s Annual Report on 
Form 10 K for the year ended December 31, 2004.)
Form of Iron Mountain Incorporated 1995 Stock Incentive Plan Incentive Stock Option Agreement. (#) 
(Incorporated by reference to the Company’s Annual Report on Form 10 K for the year ended December 31, 
2004.)
Form of Iron Mountain Incorporated 1995 Stock Incentive Plan Non Qualified Stock Option Agreement (version 
2). (#) (Incorporated by reference to the Company’s Annual Report on Form 10 K for the year ended 
December 31, 2004.)

173

Exhibit
10.20

10.21

10.22

10.23

10.24

10.25

10.26

10.27

10.28

10.29

10.30

10.31

10.32

10.33

10.34

10.35

10.36

10.37

10.38

10.39

Item

Form of Iron Mountain Incorporated 2002 Stock Incentive Plan Stock Option Agreement (version 2B). (#) 
(Incorporated by reference to the Company’s Annual Report on Form 10 K for the year ended December 31, 
2013.)
Form of Performance Unit Agreement pursuant to the Iron Mountain Incorporated 2002 Stock Incentive Plan 
(version 3). (#) (Incorporated by reference to the Company’s Quarterly Report on Form 10 Q for the quarter 
ended March 31, 2013.)
Form of Performance Unit Agreement pursuant to the Iron Mountain Incorporated 2002 Stock Incentive Plan 
(version 20). (#) (Incorporated by reference to the Company’s Quarterly Report on Form 10 Q for the quarter 
ended March 31, 2013.)
Form of Performance Unit Agreement pursuant to the Iron Mountain Incorporated 2002 Stock Incentive Plan 
(version 21). (#) (Incorporated by reference to the Company’s Current Report on Form 8 K dated March 19, 
2014.)
Form of Restricted Stock Unit Agreement pursuant to the Iron Mountain Incorporated 2002 Stock Incentive Plan 
(version 3). (#) (Incorporated by reference to the Company’s Quarterly Report on Form 10 Q for the quarter 
ended June 30, 2012.)
Form of Restricted Stock Unit Agreement pursuant to the Iron Mountain Incorporated 2002 Stock Incentive Plan 
(version 12). (#) (Incorporated by reference to the Company’s Annual Report on Form 10-K for the year ended 
December 31, 2017.)
Form of Restricted Stock Unit Agreement pursuant to the Iron Mountain Incorporated 2014 Stock and Cash 
Incentive Plan (version 1). (#) (Incorporated by reference to the Company’s Annual Report on Form 10 K for the 
year ended December 31, 2014.)
Form of Restricted Stock Unit Agreement pursuant to the Iron Mountain Incorporated 2014 Stock and Cash 
Incentive Plan (version 2). (#) (Incorporated by reference to the Company’s Annual Report on Form 10-K for the 
year ended December 31, 2017.)
Form of Restricted Stock Unit Agreement pursuant to the Iron Mountain Incorporated 2014 Stock and Cash 
Incentive Plan (version 3). (#) (Incorporated by reference to the Company’s Quarterly Report on Form 10-Q for 
the quarter ended March 31, 2019.)
Form of Stock Option Agreement pursuant to the Iron Mountain Incorporated 2014 Stock and Cash Incentive 
Plan (version 1). (#) (Incorporated by reference to the Company’s Annual Report on Form 10 K for the year 
ended December 31, 2014.)
Form of Stock Option Agreement pursuant to the Iron Mountain Incorporated 2014 Stock and Cash Incentive 
Plan (version 2). (#) (Incorporated by reference to the Company’s Annual Report on Form 10-K for the year 
ended December 31, 2017.)
Form of Stock Option Agreement pursuant to the Iron Mountain Incorporated 2014 Stock and Cash Incentive 
Plan (version 3). (#) (Incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the 
quarter ended March 31, 2019.)
Form of Stock Option Agreement pursuant to the Iron Mountain Incorporated 2014 Stock and Cash Incentive 
Plan (version 4). (#) (Filed herewith.)

Form of Performance Unit Agreement pursuant to the Iron Mountain Incorporated 2014 Stock and Cash 
Incentive Plan (version 1). (#) (Incorporated by reference to the Company’s Annual Report on Form 10 K for the 
year ended December 31, 2016.)
Form of Performance Unit Agreement pursuant to the Iron Mountain Incorporated 2014 Stock and Cash 
Incentive Plan (version 2). (#) (Incorporated by reference to the Company’s Annual Report on Form 10 K for the 
year ended December 31, 2016.)
Form of Performance Unit Agreement pursuant to the Iron Mountain Incorporated 2014 Stock and Cash 
Incentive Plan (version 3). (#) (Incorporated by reference to the Company’s Annual Report on Form 10-K for the 
year ended December 31, 2017.)
Form of Performance Unit Agreement pursuant to the Iron Mountain Incorporated 2014 Stock and Cash 
Incentive Plan (version 4). (#) (Incorporated by reference to the Company’s Quarterly Report on Form 10-Q for 
the quarter ended March 31, 2019).
Change in Control Agreement, dated September 8, 2008, between the Company and Ernest W. Cloutier. (#) 
(Incorporated by reference to the Company’s Quarterly Report on Form 10 Q for the quarter ended March 31, 
2014.)
Employment Offer Letter, dated November 30, 2012, from the Company to William L. Meaney. (#) 
(Incorporated by reference to the Company’s Current Report on Form 8 K dated December 3, 2012.) 

Contract of Employment with Iron Mountain, between Patrick Keddy and Iron Mountain (UK) Ltd., effective as 
of April 2, 2015. (#) (Incorporated by reference to the Company’s Annual Report on Form 10 K for the year 
ended December 31, 2015.)

174

Exhibit
10.40

10.41

10.42

10.43

10.44

10.45

10.46

10.47

10.48

10.49

10.50

10.51

10.52

10.53

21.1

23.1

31.1

31.2

32.1

32.2

Item

Ernest Cloutier Secondment Letter, dated March 27, 2017. (#) (Incorporated by reference to the Company’s 
Quarterly Report on Form 10 Q for the quarter ended March 31, 2017.)
Restated Compensation Plan for Non-Employee Directors. (#) (Incorporated by reference to the Company's 
Annual Report on Form 10-K for the year ended December 31, 2018.)
Iron Mountain Incorporated Director Deferred Compensation Plan. (#) (Incorporated by reference to the 
Company’s Annual Report on Form 10 K for the year ended December 31, 2007.)
The Iron Mountain Companies Severance Plan. (#) (Incorporated by reference to the Company’s Current Report 
on Form 8 K, dated March 13, 2012.)  
Amended and Restated Severance Plan Severance Program No. 1. (#) (Incorporated by reference to the 
Company’s Quarterly Report on Form 10 Q for the quarter ended March 31, 2012.)
First Amendment to Amended and Restated Severance Plan Severance Program No. 1. (#) (Incorporated by 
reference to the Company’s Annual Report on Form 10 K for the year ended December 31, 2012.)

Second Amendment to The Iron Mountain Companies Severance Plan Severance Program No. 1. (#) 
(Incorporated by reference to the Company’s Current Report on Form 8 K dated December 19, 2014.)
Severance Program No. 2. (#) (Incorporated by reference to the Company’s Current Report on Form 8 K dated 
December 3, 2012.)
Credit Agreement, dated as of June 27, 2011, as amended and restated as of August 21, 2017, among the 
Company, Iron Mountain Information Management, LLC, certain other subsidiaries of the Company party 
thereto, the lenders and other financial institutions party thereto, JPMorgan Chase Bank, N.A., Toronto Branch, 
as Canadian Administrative Agent, and JPMorgan Chase Bank, N.A., as Administrative Agent. (Incorporated by 
reference to the Company’s Current Report on Form 8 K dated August 21, 2017.)
First Amendment, dated as of December 12, 2017, to Credit Agreement, dated as of June 27, 2011, as amended 
and restated as of August 21, 2017, among the Company, Iron Mountain Information Management, LLC, certain 
other subsidiaries of the Company party thereto, the lenders and other financial institutions party thereto, 
JPMorgan Chase Bank, N.A., Toronto Branch, as Canadian Administrative Agent, and JPMorgan Chase Bank, 
N.A., as Administrative Agent. (Incorporated by reference to the Company’s Annual Report on Form 10-K for 
the year ended December 31, 2017.)
Second Amendment, dated as of March 22, 2018, to Credit Agreement, dated as of June 27, 2011, as amended 
and restated as of August 21, 2017, among the Company, Iron Mountain Information Management, LLC, certain 
other subsidiaries of the Company party thereto, the lenders and other financial institutions party thereto, 
JPMorgan Chase Bank, N.A., Toronto Branch, as Canadian Administrative Agent, and JPMorgan Chase Bank, 
N.A., as Administrative Agent. (Incorporated by reference to the Company’s Current Report on Form 8-K dated 
March 22, 2018.)
Third Amendment and Refinancing Facility Agreement, dated as of June 4, 2018, to Credit Agreement, dated as 
of June 27, 2011, as amended and restated as of August 21, 2017, among the Company, Iron Mountain 
Information Management, LLC, certain other subsidiaries of the Company party thereto, the lenders and other 
financial institutions party thereto, JPMorgan Chase Bank, N.A., Toronto Branch, as Canadian Administrative 
Agent, and JPMorgan Chase Bank, N.A., as Administrative Agent. (Incorporated by reference to the Company’s 
Current Report on Form 8-K dated June 4, 2018.)
Fourth Amendment, dated as of December 20, 2019, to Credit Agreement, dated as of June 27, 2011, as amended 
and restated as of August 21, 2017, among the Company, Iron Mountain Information Management, LLC, certain 
other subsidiaries of the Company party thereto, the lenders and other financial institutions party thereto, 
JPMorgan Chase Bank, N.A., Toronto Branch, as Canadian Administrative Agent, and JPMorgan Chase Bank, 
N.A., as Administrative Agent. (Filed herewith.)

Incremental Term Loan Activation Notice, dated as of March 22, 2018, among Iron Mountain Information 
Management, LLC and the lenders party thereto. (Incorporated by reference to the Company’s Current Report on 
Form 8-K dated March 22, 2018.)
Subsidiaries of the Company. (Filed herewith.)

Consent of Deloitte & Touche LLP (Iron Mountain Incorporated, Delaware). (Filed herewith.)

Rule 13a 14(a) Certification of Chief Executive Officer. (Filed herewith.)

Rule 13a 14(a) Certification of Chief Financial Officer. (Filed herewith.)

Section 1350 Certification of Chief Executive Officer. (Furnished herewith.)

Section 1350 Certification of Chief Financial Officer. (Furnished herewith.)

101.INS XBRL Instance Document - the instance document does not appear in the Interactive Data File because its

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101.SCH Inline XBRL Taxonomy Extension Schema Document.

101.CAL Inline XBRL Taxonomy Extension Calculation Linkbase Document.

175

Exhibit
101.DEF

Inline XBRL Taxonomy Extension Definition Linkbase Document.

Item

101.LAB Inline XBRL Taxonomy Label Linkbase Document.

101.PRE Inline XBRL Taxonomy Extension Presentation Linkbase Document.

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Cover Page Interactive Data File. (Formatted as Inline XBRL and contained in Exhibit 101.)

176

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 

this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

IRON MOUNTAIN INCORPORATED
By:

/s/ DANIEL BORGES
Daniel Borges
Senior Vice President, Chief Accounting Officer
(Principal Accounting Officer)

Dated: February 13, 2020

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on behalf of the registrant and in the capacities and on the dates indicated.

Name

/s/ WILLIAM L. MEANEY
William L. Meaney

/s/ BARRY A. HYTINEN

Barry A. Hytinen

/s/ DANIEL BORGES

Daniel Borges

Title
President and Chief Executive Officer and
Director (Principal Executive Officer)

Date

February 13, 2020

Executive Vice President and Chief
Financial Officer (Principal Financial
Officer)

  February 13, 2020

Senior Vice President, Chief Accounting
Officer (Principal Accounting Officer)

  February 13, 2020

/s/ JENNIFER M. ALLERTON

  Director

  February 13, 2020

Jennifer M. Allerton

/s/ TED R. ANTENUCCI

  Director

  February 13, 2020

Ted R. Antenucci

/s/ PAMELA M. ARWAY

  Director

  February 13, 2020

Pamela M. Arway

/s/ CLARKE H. BAILEY
Clarke H. Bailey

  Director

  February 13, 2020

/s/ KENT P. DAUTEN

  Director

  February 13, 2020

Kent P. Dauten

/s/ PAUL F. DENINGER

  Director

  February 13, 2020

Paul F. Deninger

177

 
 
 
 
 
 
 
 
 
 
Name

Title

Date

/s/ MONTE E. FORD
Monte E. Ford

Director

February 13, 2020

/s/ PER-KRISTIAN HALVORSEN Director

February 13, 2020

Per-Kristian Halvorsen

/s/ ROBIN L. MATLOCK
Robin L. Matlock

Director

February 13, 2020

/s/ WENDY J. MURDOCK

Director

February 13, 2020

Wendy J. Murdock

/s/ WALTER C. RAKOWICH

Director

February 13, 2020

Walter. C. Rakowich

/s/ DOYLE R. SIMONS

Director

February 13, 2020

Doyle R. Simons

/s/ ALFRED J. VERRECCHIA

Director

February 13, 2020

Alfred J. Verrecchia

178

 
 
 1, 3, 4

Walter C. Rakowich
Retired Executive 
Former CEO of Prologis 
San Francisco, CA

Doyle R. Simons 2, 4 
Retired Executive 
Former CEO of Weyerhaeuser 
Seattle, WA

CORPORATE DIRECTORS AND OFFICERS 
(As of  03/01/20) 

DIRECTORS

Alfred J. Verrecchia 3, 6 
Chairperson of the Board of Directors 
Iron Mountain Incorporated 
Boston, MA

Jennifer Allerton 1, 5
Retired Executive 
Hoffmann La Roche Ltd 
Basel, Switzerland

Ted R. Antenucci 1, 4 
President and Chief Executive Officer 
Catellus Development Corporation 
Oakland, CA

Pamela M. Arway 2, 3 
Retired Executive 
American Express Company, Inc. 
New York, NY

Clarke H. Bailey 3, 5 
Chief Executive Officer and 
Chairperson of the Board of Directors EDCI 
Holdings, Inc. 
New York, NY

Kent P. Dauten 1, 3, 4 
Chairman 
Keystone Capital, Inc. 
Deerfield, IL

SENIOR OFFICERS

William L. Meaney 
President and Chief Executive Officer 

Ernest W. Cloutier 
Executive Vice President 
and General Manager, Global Records and  
Information Management

Deirdre Evens 
Executive Vice President and General 
Manager, Records and Information 
Management, North America

Barry A. Hytinen 
Executive Vice President and 
Chief Financial Officer  

Paul F. Deninger 2, 4 
Retired Senior Managing Director 
Evercore Inc. 
Waltham, MA

Monte E. Ford 2, 5 
Principal Partner 
CIO Strategy Exchange 
Westlake, TX

Per-Kristian Halvorsen 2, 5 
Retired Executive Intuit Inc. 
Mountain View, CA

 2, 4

Robin L. Matlock
SVP and Chief Marketing Officer 
VMware, Inc. 
Palo Alto, CA

William L. Meaney 
President and Chief Executive Officer 
Iron Mountain Incorporated 
Boston, MA

Wendy Murdock 2, 4 
Retired Executive 
MasterCard Worldwide 
New York, NY

Mark Kidd 
Executive Vice President and 
General Manager, Data Centers

Deborah Marson 
Executive Vice President, 
General Counsel and Secretary

Fidelma Russo 
Executive Vice President 
and Chief Technology Officer

John Tomovcsik 
Executive Vice President 
and Chief Operating Officer

Member  of  Audit  Committee  (Mr.  Rakowich  is  Chairperson) 
Member  of  the  Compensation  Committee  (Ms.  Arway  is  Chairperson) 
Member  of  the  Nominating  and  Governance  Committee  (Mr.  Verrecchia  is  Chairperson)
Member  of  the  Finance  Committee  (Mr.  Dauten  is  Chairperson) 

1
2
3
4
  5  Member of the Risk and Safety Committee (Mr. Bailey is Chairperson)  
  6  Independent Chairperson of the Board 

 
 
 
 
 
 
CORPORATE DIRECTORS AND OFFICERS 

(As of  03/01/20) 

CORPORATE   INFORMATION 

Walter C. Rakowich 1, 3 

Retired Executive 

Former CEO of Prologis 

San Francisco, CA

Doyle R. Simons 2, 4 

Retired Executive 

Former CEO of Weyerhaeuser 

Seattle, WA

STOCKHOLDER INFORMATION 

Transfer Agent and Registrar 
Computershare  
877/897-6892 
201/680-6578   
(outside  the  United  States,  
US territories & Canada) 
800/231-5469 (hearing  impaired—TDD phone) 
shrrelations@cpushareownerservices.com 
www.computershare.com/investor

Address stockholder inquiries and send certificates  
for transfer and address changes to:
Iron  Mountain  Incorporated  
c/o Computershare Investor Services
P.O. Box 505000, Louisville, KY 40233-5000

Overnight  delivery
Computershare Investor Services 
462 South 4th Street, Suite 1600  
Louisville, KY 40202

Copies  of  the  Annual  Report  on  Form  10-K 
are  available  upon  request  by  contacting
the  company  at  the  address  below,  
attention: Investor Relations

Corporate Headquarters 
Iron Mountain Incorporated 
One Federal Street 
Boston,  MA  02110  
800/935-6966 
www.ironmountain.com 

Common Stock Data   
Traded:  NYSE  Symbol:  IRM 
Beneficial Stockholders: 
267,484 as of March 16, 2020

Investor  Relations 
Greer Aviv 
Senior Vice President, Investor Relations 
Iron Mountain Incorporated 
One  Federal  Street 
Boston,  MA  02110 
617/535-2887 

Annual Meeting Date 
Iron  Mountain  Incorporated  will  conduct 
its  annual  meeting  of  stockholders  on 
Wednesday May 13, 2020, 9:00am ET 
via  live  audio  webcast,  accessed  by  visiting 
https://www.virtualshareholdermeeting.com/IRM2020 

Independent Registered Public Accounting Firm
Deloitte  &  Touche  LLP 
200  Berkeley  Street 
Boston, MA 02116 

Chairperson of the Board of Directors EDCI 

Boston, MA

DIRECTORS

Alfred J. Verrecchia 3, 6 

Chairperson of the Board of Directors 

Iron Mountain Incorporated 

Boston, MA

Jennifer Allerton 1, 5

Retired Executive 

Hoffmann La Roche Ltd 

Basel, Switzerland

Ted R. Antenucci 1, 4 

President and Chief Executive Officer 

Catellus Development Corporation 

Oakland, CA

Pamela M. Arway 2, 3 

Retired Executive 

American Express Company, Inc. 

New York, NY

Clarke H. Bailey 3, 5 

Chief Executive Officer and 

Holdings, Inc. 

New York, NY

Kent P. Dauten 1, 3, 4 

Chairman 

Keystone Capital, Inc. 

Deerfield, IL

SENIOR OFFICERS

William L. Meaney 

President and Chief Executive Officer 

Ernest W. Cloutier 

Executive Vice President 

and General Manager, Global Records and  

Information Management

Deirdre Evens 

Executive Vice President and General 

Manager, Records and Information 

Management, North America

Barry A. Hytinen 

Executive Vice President and 

Chief Financial Officer  

Paul F. Deninger 2, 4 

Retired Senior Managing Director 

Evercore Inc. 

Waltham, MA

Monte E. Ford 2, 5 

Principal Partner 

CIO Strategy Exchange 

Westlake, TX

Per-Kristian Halvorsen 2, 5 

Retired Executive Intuit Inc. 

Mountain View, CA

Robin L. Matlock

 2, 4

SVP and Chief Marketing Officer 

VMware, Inc. 

Palo Alto, CA

William L. Meaney 

President and Chief Executive Officer 

Iron Mountain Incorporated 

Wendy Murdock 2, 4 

Retired Executive 

MasterCard Worldwide 

New York, NY

Mark Kidd 

Executive Vice President and 

General Manager, Data Centers

Deborah Marson 

Executive Vice President, 

General Counsel and Secretary

Fidelma Russo 

Executive Vice President 

and Chief Technology Officer

John Tomovcsik 

Executive Vice President 

and Chief Operating Officer

1

2

3

4

Member  of  Audit  Committee  (Mr.  Rakowich  is  Chairperson) 

Member  of  the  Compensation  Committee  (Ms.  Arway  is  Chairperson) 

Member  of  the  Nominating  and  Governance  Committee  (Mr.  Verrecchia  is  Chairperson)

Member  of  the  Finance  Committee  (Mr.  Dauten  is  Chairperson) 

  5  Member of the Risk and Safety Committee (Mr. Bailey is Chairperson)  

  6  Independent Chairperson of the Board 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OPERATIONAL   LOCATIONS 
(As of 12/31/19) 

Asia Pacific 
Australia 
China 
Hong  Kong-SAR 
India 
Indonesia 
Malaysia 
New  Zealand 
Philippines 
Singapore 
South  Korea 
Thailand

Europe 
Armenia 
Austria 
Belarus 
Belgium  
Bulgaria
Croatia 
Cyprus 
Czech  Republic 
Denmark 
England 
Estonia  

Finland 
France 
Germany 
Greece 
Hungary 
Kazakhstan 
Latvia 
Lithuania 
Netherlands 
Northern  Ireland 
Norway 

Poland 
Republic  of  Ireland 
Romania 
Russia 
Scotland 
Serbia 
Slovakia 
Spain 
Sweden 
Switzerland 
Ukraine 

Latin America 
Argentina 
Brazil 
Chile 
Colombia
Mexico 
Peru 

Middle East and Africa 
Turkey
South  Africa 
United Arab Emirates 

North America 
Canada 
United States 

IRM  Stock  Performance 

Comparison of 60 Month Cumulative Total Return Among Iron 
Mountain, the MSCI REIT Index, the S&P 500 and the Russell 1000

s
r
a
l
l

o
D

200

175

150

125

100

75

50

Iron
Mountain,
Inc.
Russell
1000

S&P
500

MSCI
REIT
Index

12/31/2014

12/31/2015

12/31/2016

12/31/2017

12/31/2018

12/31/2019

Note:  Fiscal  year  end  December  31,  2019 

Source:  FactSet 

This  graph  compares  the  change  in  the  cumulative  total  return  on  our  common  stock  to  the  cumulative 
total  returns  of  the  S&P  500  Index,  the  Russell  1000  Index  and  the  MSCI  REIT  Index  for  the  period 
from  December  31,  2014, through  December  31,  2019.  This  comparison  assumes an investment  of  $100 
on  December  31,  2014,  and the  reinvestments  of  any  dividends. 

4AUG201721502439

 
 
 
OPERATIONAL   LOCATIONS 

(As of 12/31/19) 

Asia Pacific 

Australia 

China 

Hong  Kong-SAR 

India 

Indonesia 

Malaysia 

New  Zealand 

Philippines 

Singapore 

South  Korea 

Thailand

Europe 

Armenia 

Austria 

Belarus 

Belgium  

Bulgaria

Croatia 

Cyprus 

Denmark 

England 

Estonia  

Czech  Republic 

Finland 

France 

Germany 

Greece 

Hungary 

Kazakhstan 

Latvia 

Lithuania 

Netherlands 

Poland 

Romania 

Russia 

Scotland 

Serbia 

Slovakia 

Spain 

Sweden 

Northern  Ireland 

Norway 

Switzerland 

Ukraine 

Republic  of  Ireland 

Argentina 

Latin America 

Brazil 

Chile 

Colombia

Mexico 

Peru 

Middle East and Africa 

Turkey

South  Africa 

United Arab Emirates 

North America 

Canada 

United States 

IRM  Stock  Performance 

Comparison of 60 Month Cumulative Total Return Among Iron 

Mountain, the MSCI REIT Index, the S&P 500 and the Russell 1000

Iron

Inc.

Mountain,

Russell

1000

S&P

500

MSCI

REIT

Index

s

r

a

l

l

o

D

200

175

150

125

100

75

50

12/31/2014

12/31/2015

12/31/2016

12/31/2017

12/31/2018

12/31/2019

Note:  Fiscal  year  end  December  31,  2019 

Source:  FactSet 

This  graph  compares  the  change  in  the  cumulative  total  return  on  our  common  stock  to  the  cumulative 

total  returns  of  the  S&P  500  Index,  the  Russell  1000  Index  and  the  MSCI  REIT  Index  for  the  period 

from  December  31,  2014, through  December  31,  2019.  This  comparison  assumes an investment  of  $100 

on  December  31,  2014,  and the  reinvestments  of  any  dividends. 

4AUG201721502439