iSelect Ltd
Annual Report 2012

Plain-text annual report

The home of comparison annual Report 2012 Contents 1 Performance Highlights 2 Operational Performance 3 Strategy 4 Chairman’s Message 6 CEO’s Report 8 Board Members 10 Executive Team 12 Corporate Governance 15 Financial Report Driven by data powered by people Health Car Life Broadband Home Loans Energy Contents iSelect Annual Report 20121 performance Highlights FY12 was a year of strong growth for iSelect, with the business continuing to exceed expectations across a number of key metrics, including operating revenue, eBiTDA and referred sales Strong revenue growth trajectory continued in FY12 ($m) Market share gains and lead conversion uplift saw strong FY12 eBiTDA growth ($m) 55% REvEnuE gROwTH* 39% EBIDTa gROwTH* FY12 FY11 $111.9 $72.4 FY12 FY11 $24.1 $17.4 Revenue diversity underpinned by growth in new business launches 10% OTHER 19% OTHER Fy09 90% HEalTH Fy12 81% HEalTH The performance of our Health business was a key standout in FY12, contributing heavily to our overall result. The resilience of this business was very pleasing, especially amidst the market volatility generated by means testing of the Private Health Insurance Rebate. Similarly, consumer response to our FY11 launch businesses remained strong, with year one results for both Home Loans and Broadband reflecting a measurable contribution to FY12 group revenue. The diversification of our business gained further momentum throughout the year with the launch of iSelect Energy, earning itself the label of ‘most successful new iSelect business since inception’. We also commenced the integration of our first acquisition, InfoChoice, into the iSelect group over the period. This business is showing great promise following a website redesign which will better harness its strong organic website traffic. Operational performance gains were achieved by maintaining a strong focus on the optimisation of online and offline sales channels and ensuring the efficiency of these channels through major data-driven initiatives aimed at lifting lead conversion to new heights. Our team grew from 307 to 426 during FY12 as we continued to increase scale across our businesses in response to strong consumer demand. To accommodate this growth we completed the move to a purpose-built iSelect campus in the Melbourne suburb of Cheltenham. EBITDA – Earnings before Interest, Tax, Depreciation and Amortisation *Statutory Contents 2 Operational performance 2012 was a year of significant operational achievement. Revenue and profitability continued their strong growth trajectory, underpinned by a great year in Health 2012 saw insurance referred sales increase by more than 30% versus previous year. This outstanding result was driven by an increased focus on targeted marketing activities and projects aimed at improving efficiency. Health continued to perform very strongly, setting a second half sales record. Our focus on innovative channel and lead optimisation projects over the year saw a strong uplift in sales lead conversion. The benefits gained in this area during 2012 will be consolidated in 2013 with a key focus on deep data analysis, aimed at driving further optimisation of conversion over the coming year. Strategic marketing initiatives focused on building the iSelect brand and providing cross-business benefits saw our prompted brand awareness remain strong in the Health Sector at 69%. Similar results are now being achieved in motor insurance, with iSelect achieving 80% prompted brand awareness. The launch of Energy was the most successful new iSelect business launch since Health Insurance in 2000. This business achieved approximately 3,000 sales per month within three months of launch. Strong consumer appetite for our new service offering was driven by media coverage of rising energy prices and the Federal Government’s introduction of a tax on carbon. Our robust panel of suppliers, including two of the three major national energy providers, will drive sustained growth of this business over the medium term. The acquisition of InfoChoice was completed in Q2, with significant progress made on integrating this business into the iSelect group. A rebrand of the InfoChoice visual identity was completed in Q4, including a website redesign aimed at broadening the appeal of InfoChoice outside of its installed customer base. iSelect Annual Report 20123 Strategy iSelect continued to leverage its position in insurance to move into more non-insurance categories 2000 2007 Life Insurance Private Health Insurance Private Health Insurance 2009 General Insurance Life Insurance Private Health Insurance 2011 Home Loans Broadband General Insurance 2012 Energy Money Home Loans Broadband General Insurance Life Insurance Private Health Insurance Life Insurance Private Health Insurance FY12 saw iSelect deliver against its strategic objective of diversification through organic growth and acquisition, as we continued to build the ‘home of comparison’ for Australian consumers. The strong FY11 performance in our insurance categories provided us with scope to continue launching new businesses (iSelect Energy), and complete our first acquisition (InfoChoice). Over the period we continued to leverage our brand, technology and people to deliver the right consumer to the right product in a more effective manner. Our strategic point of differentiation in the Australian comparison sector, ‘full-advice comparison’, saw us maintain and consolidate our market-leading position as we continued to receive praise from consumers and product suppliers alike. 4 Chairman’s message FY12 was a landmark year for iSelect, characterised by sustained growth across the business and a continued focus on diversification and innovation Our track record of results over the last four years has been compelling, with a revenue CagR* of 61% (Fy09 to Fy12) and an EBITDa CagR of 135% (Fy09 to Fy12). This strong performance has seen our share price increase from $4.25 in 2006 to $18.50 in 2012, representing a 6 year Total Shareholder Return (TSR) of 335%. we were pleased with the first full-year performance of our 2011 launch categories which have highlighted the strength of the iSelect business model and our ability to compete in new markets. This, combined with the continued integration of InfoChoice into the iSelect stable, saw us move several steps closer to achieving our long term strategic objective of business diversification. The ongoing strength of our Health business enabled us to continue investing in new launch categories during FY12, which as highlighted last year, will allow iSelect to develop its breadth of expertise and better position us for sustained growth over the medium to long term. The standout performance of iSelect Energy since launch in Q3 highlighted the receptive nature of the market to our unique comparison and sales methodology. Our continued investment in the iSelect brand saw us reach these new target markets with even greater confidence, following the development and launch of additional executions of the ‘Mr iSelect’ creative platform. Innovation across our entire business was a key focus over the period, aimed at unlocking previously untapped potential in our more established businesses while super-charging the initial growth phase of our new launch categories. Our investment in “Big Data” continues and has been a significant focus as part of my new role, and is a source of new opportunity and profit growth within the business. Particular focus is being given to projects that deliver significant incremental revenue and profit straight to bottom line. The integration of InfoChoice (the market leader in financial product comparison) into the iSelect group of companies has catapulted our business into a range of new financial services categories, with early results showing great promise. Our business is now the leader in both financial and insurance comparison – both markets are enormous and represent significant opportunity for the Group. Our ability to successfully execute a strategic acquisition and then consolidate this via a smooth integration process has us well positioned to consider other strategic acquisitions over the long term. The sustained growth of our business over the period necessitated a move to purpose- built premises in Cheltenham. With the move now complete, our new home has proven extremely popular with both our people and visitors alike and includes room for expansion. The productivity benefits of creating a work environment that meets the needs of our people and dovetails with our unique culture are immeasurable. My move to the role of Executive Chairman in early calendar 2012 and the appointment of Matt McCann to the role of Chief Executive Officer has proven extremely positive for the organisation. These leadership changes have enabled me to focus on key strategic projects vital to the continued growth and efficiency of the organisation. Similarly, Matt McCann’s sound management of the organisation post-transition gives me every confidence the company is in safe hands moving forward. *Compound Annual Growth Rate iSelect Annual Report 20125 Revenue growth (FY09 to FY12) ($m) eBiTDA growth (FY09 to FY12) ($m) 60% Fy09–Fy12 CagR* FY12 FY11 FY10 FY09 $43.5 $27.1 $111.9 $72.4 135% Fy09–Fy12 CagR* FY12 FY11 FY10 $9.3 $1.8 $24.1 $17.4 I’d like to thank my fellow board colleagues, Matt McCann and the entire executive team for their significant and tireless contribution to iSelect over the 2012 financial year. It is their hard work and the combined efforts of our 426 talented people that have seen iSelect maintain and consolidate its position as Australia’s leading provider of comparison and choice for Australian consumers. I look forward with great anticipation to the year ahead, which I have no doubt will be one of our most successful and exciting thus far. Best Regards, Damien Waller Executive Chairman 6 CEO’s Report i am pleased to provide my first report as Chief executive Officer of iSelect, in what has been the most successful year in our 12 year history Key Highlights Consolidated Revenue ($111.9m up 55% on Fy11) EBITDa ($24.1m up 39% on Fy11) Consolidated Insurance Referred Sales (132k up 34% on Fy11) Successful launch of iSelect Energy (our seventh comparison category) acquisition and integration of InfoChoice Completed move to new “purpose- built” facilities in Cheltenham The 2012 financial year has seen the business continue to grow strongly. This continued growth has been underpinned by another strong year in our health insurance business and promising signs from our new business units. pRIvaTE HEalTH InSuRanCE iSelect’s influence on the private health insurance market increased further in FY12, with our market share increasing to approximately 20–25% of all Australian private health insurance sales (prior to the impact of Federal Government changes to the Private Health Insurance Rebate). Analysis conducted during the year demonstrated that iSelect was delivering a more tailored group of consumers to its partner funds. Our ability to ensure consumers purchased products that were better suited to their personal needs resulted in sustained consumer loyalty to that fund, when compared to consumers who went directly to a health fund. The analysis also demonstrated that iSelect was still the most cost-effective volume channel for private health insurance funds to grow their membership base. HOmE OF COmpaRISOn While health insurance remains our strongest business unit, significant progress has been made during FY12 on expanding our total consumer offering. In particular, our move into the electricity and gas comparison market has proven to be our most successful new business launch to-date and represents a significant step toward fulfilling our strategic objective of becoming the “home of comparison” for Australian households. As the internet moves closer to becoming the most pervasive channel for Australian consumers seeking to understand and compare products that impact their household budget, iSelect sees its role as one of information provider, adviser and purchase simplifier. Over 130,000 Australian households benefited from of our services during FY12. This demonstrates the strength of our consumer offering and with an estimated 9 million households in Australia in 2012-13, the growth potential of iSelect is clear. BIg DaTa Over the past three years, iSelect has invested in and developed a core competency in the analysis of enormous quantities of data from across the business. “Big Data” as it is known, is a major opportunity for all commercial enterprises over the next decade. As a result of our Chairman’s decision to invest in this area three years ago, iSelect is now at the forefront of this new paradigm. Our recent business results and growth are reflective of the significant dividends that can be achieved by understanding our consumer in far greater detail, which at its core is the purpose of “Big Data”. This understanding has allowed iSelect to tailor purchase experiences to those favoured by our various customer segments. This has significantly increased our ability to better service our customers and thereby increase our lead conversion rates. As a result, we have bolstered our intellectual property portfolio this year with three applications related to our innovation in this area. iSelect Annual Report 20127 BuSInESS OuTlOOK Our business outlook remains extremely positive as we work to consolidate this year’s strong result and drive sustained levels of performance and efficiency from both our established and newly launched business units in FY13. Lastly, I would like to personally thank the Board and in particular, Damien Waller for making my first nine months as Chief Executive so rewarding. Damien’s support and guidance since the February leadership transition has been truly humbling and I look forward with great optimism to all we will achieve together in FY13 and beyond. Best Regards, Matt McCann Chief Executive Officer In FY12, these innovative developments have been focused solely on our health insurance business, however over the next 12 months these innovations will also be rolled out to our other comparison categories. puBlIC COmpany FY12 represented our first full year of trading as a public company. Over the year we continued to improve our systems and infrastructure to support this change in corporate structure. Separately, we continued to assess the possibility of listing on the Australian Securities Exchange. InFOCHOICE One of our major achievements this year has been the completion of the InfoChoice acquisition. By acquiring this business, iSelect is now the clear Australian market-leader in insurance and financial services comparison. This strategic acquisition has provided iSelect with the ability to bring its advisory and sales infrastructure to bear on the InfoChoice brand and audience in the financial services category. The integration of Health Insurance and Home Loans into InfoChoice is now complete with Car and Life Insurance to follow. The completion of this acquisition demonstrates the ability we have developed to successfully undertake and complete sizeable acquisitions and integrate them into the iSelect group. We will continue to assess opportunities in this area as they arise. pEOplE During the year we also made some important additions to the iSelect Executive Team. From within our internal talent pool we appointed Joanna Thomas to the role of Sales and Operations Director and Trevor Jeffords to the role of General Counsel and Company Secretary. From outside the organisation, Elise Morris was appointed as Human Resources Director and David Chalmers was appointed as Chief Financial Officer. We were also pleased to welcome back Roger McBride who returned to iSelect in the role of Marketing Director. With the addition of Elise Morris to the Executive Team, we have increased the level of investment directed towards the growth and development of our people. This has included the introduction of the ‘Live Well Programme’, aimed at improving the health and wellbeing of our 426 talented people. EvEnTS SuBSEquEnT The most notable event subsequent to FY12 was the September placement of $28.9 million of new equity with a range of Australian institutions. We were very pleased with the response from the funds we presented to, which saw the offer oversubscribed, and the addition of several major Australian institutions to our register. We will continue to assess the condition of Australian capital markets throughout FY13 and will communicate any developments to you in due course. 8 Board members 2. 3. 1. 1. DAMieN WALLeR executive Chairman Damien is the Executive Chairman and co-founder of iSelect. Since 2000, Damien has worked to build iSelect into Australia’s leading provider of better solutions for Australian consumers. Prior to founding iSelect, Damien worked for pre-eminent stockbroking and investment banking house, Goldman Sachs JBWere. Prior to this, Damien worked for several large corporations including General Motors Holden. Damien holds tertiary qualifications in both Engineering (Honours) and Law from Monash University, plus post graduate qualifications in Applied Finance and Investment from the Securities Institute of Australia. Damien is a fellow of the FINSIA (the Financial Services Institute of Australasia). 2. MATT MCCANN Chief executive Officer Matt was appointed as Chief Executive Officer of iSelect in January 2012, overseeing the day to day operations of the iSelect group of companies and became a Board Director in February 2012. Matt joined iSelect in 2008 as Corporate Development Director to drive iSelect’s group strategy, including M&A and Corporate Finance. In this role, Matt was responsible for expanding the iSelect consumer offering via the launch of new business categories and for attracting additional investment to support the continued growth of the company. In 2011 Matt lead the successful acquisition of InfoChoice, and the continued development of the iSelect management team. Matt was appointed to the iSelect board in September 2010 as Company Secretary. Matt has 15 years of strategy, M&A, corporate finance, legal and operational experience in early stage, high growth companies. Prior to joining iSelect, Matt spent a decade in the UK, developing and running start-up technology and media businesses. Before leaving the UK, Matt was the Commercial & Strategy Director of British Telecom Plc’s mobile TV business unit – Movio. Prior to this, he was the Business Affairs Director and Company Secretary for Shazam Entertainment Limited, where he was responsible for commercial and corporate strategy, and international development (including fundraising and investor relations). Matt holds a Bachelor of Laws and trained at the international law firm Allens Arthur Robinson. He is admitted to practice in the Supreme Court of Victoria and the Federal and High Courts of Australia. 3. SHAuN BONeTT Non-executive Director Shaun was appointed to the iSelect Board on 1 May 2003. Shaun founded (in 1994) and is the Chief Executive Officer of the Precision Group, an investor, developer and financier of retail and commercial property across Australia. Precision owns over A$1 billion dollars of commercial assets in Australia and has diversified its business into financial services and private equity investments, primarily in the IT and health sectors. Shaun is a qualified lawyer and Barrister and Solicitor of the High Court of Australia and previously held various corporate advisory roles. He is also a member of the Australian Institute of Company Directors and Young Presidents’ Organisation. 4. MiKe MCLeOD Non-executive Director Mike was appointed to the iSelect Board on 4 September, 2009. Mike has over 30 years experience in the insurance industry with both insurance companies and insurance brokers. Previously CEO of Australian Health Management (ahm), Mike has headed other companies including Australasian Medical Insurance Limited (UMP), Australia’s largest medical indemnity insurer and prior to that was CEO of Willis Coroon / Richard Oliver (WCRO), the Australian subsidiary of the world’s 4th largest insurance broking and risk consulting group. iSelect Annual Report 20129 5. 7. 6. 4. He has served on several industry association boards including the National Insurance Brokers Association (NIBA) and as a director of the Australian Health Insurance Association. Mike currently holds the following Non-Executive directorships: Chairman of Integral Energy, Chairman of Eftpos Payments Australia Limited and Director of the advisory board of the Faculty of Commerce of the University of Wollongong. 5. PAT O’SuLLivAN Non-executive Director Pat was appointed to the iSelect Board on 22 September, 2010. Pat’s professional experience includes CFO of the PBL Media Group from 2007 to 2012. Prior to that he was COO of PBL, a position he has held since February 2006. Before joining PBL, Pat was the CFO of Optus, a position he held for over three years with responsibility for the company’s financial affairs including corporate finance, taxation, treasury, risk management, procurement and property. Previously, Pat held a number of positions at Goodman Fielder, Burns Philp and Company Limited and PwC. Pat is currently a member of The Institute of Chartered Accountants in Ireland and The Institute of Chartered Accountants in Australia, and is a graduate of the Harvard Business School’s Advanced Management Programme. 6. LeSLie WeBB Non-executive Director 7. GReG CAMM Non-executive Director Leslie was appointed to the iSelect Board on 14 February 2001. He is a Barrister of the Supreme Court of New South Wales, Barrister and Solicitor of the Supreme Court of Victoria and Barrister and Solicitor of the High Court of Australia. Leslie has consulted extensively to both publicly listed and unlisted public companies in the information technology and biotechnology industries on corporate and financial planning, intellectual property, corporate governance and strategic planning issues. In his role as a consultant he has been actively involved in advising on the globalisation of Australian companies. Leslie was previously a director of ASX listed biotechnology company Gradipore (now Life Therapeutics Ltd) and is currently Non- Executive Chairman of Stem Cell Sciences Ltd in Australia and a Non-Executive Director of Stem Cell Sciences plc (listed on the London Alternative Investment Market) and Generic Health Pty Ltd. Greg was appointed to the iSelect Board on 20 August 2012 and has over 40 years experience in financial services, across both mutual and for-profit organisations. Greg started his career in the credit union movement at PTTA (Vic) Credit Co-op – which later became Telecom Credit Union. From there Greg moved to the Victorian Credit Co-op Association. He later served as a Director and Chairman of Waverley Credit Union. After leaving the credit union movement, Greg worked in mortgage insurance and securitisation, before joining the ANZ Banking Group in 1989. Greg was with ANZ for 16 years. His roles included General Manager, CEO’s Office, Managing Director of the Mortgage Division, Managing Director of ANZ New Zealand and Managing Director of Australian Retail Banking. Greg returned to New Zealand as Managing Director of AMP Financial Services (New Zealand) in 2005. From 2007 to 2012, Greg held the position of Chief Executive Officer at Superpartners Ltd, Australia’s largest superannuation administrator. Greg holds an MBA from the University of Melbourne and a Bachelor of Business from Monash University. He is a Trustee of the Australian Cancer Research Foundation. 10 Executive Team 2. 4. 1. 3. 1. MATT MCCANN Chief executive Officer Matt was appointed as Chief Executive Officer of iSelect in January 2012, overseeing the day to day operations of the iSelect group of companies and became a Board Director in February 2012. Matt joined iSelect in 2008 as Corporate Development Director to drive iSelect’s group strategy, including M&A and Corporate Finance. In this role, Matt was responsible for expanding the iSelect consumer offering via the launch of new business categories and for attracting additional investment to support the continued growth of the company. In 2011 Matt lead the successful acquisition of InfoChoice and the continued development of the iSelect management team. Matt was appointed to the iSelect board in September 2010 as Company Secretary. Matt has 15 years of strategy, M&A, corporate finance, legal and operational experience in early stage, high growth companies. Prior to joining iSelect, Matt spent a decade in the UK, developing and running start-up technology and media businesses. Before leaving the UK, Matt was the Commercial and Strategy Director of British Telecom Plc’s mobile TV business unit – Movio. Prior to this, he was the Business Affairs Director and Company Secretary for Shazam Entertainment Limited, where he was responsible for commercial and corporate strategy, and international development (including fundraising and investor relations). Matt holds a Bachelor of Laws and trained at the international law firm Allens Arthur Robinson. He is admitted to practice in the Supreme Court of Victoria and the Federal and High Courts of Australia. 2. DAviD CHALMeRS Chief Financial Officer David was appointed as Chief Financial Officer of iSelect in August 2012 and maintains overall responsibility for iSelect’s finance and administration functions, having joined the organisation in February 2012 to lead iSelect’s Corporate Development team. Before joining iSelect, David was head of Corporate Strategy and M&A for DuluxGroup. Prior to this he held corporate finance and private equity management roles of increasing responsibility with Macquarie Group. During his time at Macquarie, David took a lead role in developing Macquarie Capital’s private equity business in Asia. David has over 15 years experience across all areas of corporate finance, investment banking and mergers and acquisitions. He holds a Bachelor of Commerce (Hons) from the University of Melbourne and a Masters of Business Administration from INSEAD. 3. TRevOR JeFFORDS General Counsel and Company Secretary Trevor joined iSelect in 2010 and holds the position of General Counsel and Company Secretary with responsibility for legal, compliance and risk. Trevor has over 12 years legal experience and prior to joining iSelect, worked for Freehills in Melbourne and Eversheds in London, advising primarily on corporate and commercial matters. Trevor holds a Bachelor of Laws (Hons) and Bachelor of Information Technology and is admitted to practice in the Supreme Court of Victoria. 4. eLiSe MORRiS Human Resources Director Elise joined iSelect in February 2012 and leads iSelect’s People function. Prior to this, Elise held human resources roles of increasing responsibility for over a decade within some of Australia’s most well-recognised companies including Seek Limited and Pacific Brands. During her career, Elise has also held senior management positions within various multi-national corporations including the UK-based confectionery manufacturer Cadbury and its parent company Kraft Foods. Elise holds a Bachelor of Business (Marketing), a Master of Management from Monash University and post-graduate qualifications in psychology. iSelect Annual Report 201211 8. 6. 5. 7. 8. DANieL BiGNOLD executive General Manager (Health & General insurance) Daniel joined iSelect in 2010 and holds the position of Executive General Manager – Health and General Insurance. Daniel has 16 years sales, marketing and management experience spanning Asia-Pacific, Europe and North America. During that time he has worked with numerous IT and online businesses including IBM, TrakHealth and realestate.com.au. Prior to joining iSelect, Daniel was the Head of Residential at realestate.com.au. Daniel holds a Bachelor of Economics and a Masters of Commerce. 5. ROGeR MCBRiDe Marketing Director Roger first joined iSelect in 2004 as Marketing Manager and over the years has been a driving force behind the strategic development of the iSelect brand in Australia. 6. CHRiS BiLLiNG Customer Strategy and initiatives Director Chris joined iSelect in 2009 and leads the Customer Strategy and Initiatives team who are responsible for the continuous improvement of our customers’ online experience. Today, Roger directs all Marketing operations at iSelect and brings extensive experience and a record of success in innovative marketing including B2B and B2C across online and integrated media and business landscapes. Before coming to iSelect, Chris held various senior management positions with REA Group, Uecomm, TeleDenmark and Sensis. He has 18 years strategy, product management and marketing experience with online and IT companies. Prior to iSelect Roger held various senior marketing and innovation roles across a number of large national and multinational corporations, leading the development and marketing of globally recognised and iconic brands such as Sensis, Pacific Access, Thomson Reuters and Ford Motor Company. Roger holds a Bachelor of Business (Marketing) from Monash University. Chris holds a Bachelor of Business and a Masters of Marketing. 7. JO THOMAS Sales and Operations Director Jo joined iSelect in 2008 and maintains responsibility for the operational activities of each iSelect business vertical. With over a decade of experience in leading large sales teams and operating divisions, Jo has worked with some of Australia’s largest companies including Telstra, Citibank, Metlife, Vodafone, Westpac and TRUenergy. Jo holds a Bachelor of Communication Studies from Auckland University and a Master of Business Administration from Monash University. 12 Corporate governance Report iSelect Limited and its controlled entities (the ‘Group’) and its Board of Directors, are committed to maintaining the highest standards of corporate governance. The Board continues to review the Group’s corporate governance framework, policies and practices to ensure they meet the interests of shareholders and other stakeholders and to ensure that its best practice approach to corporate governance is sustained. This report sets out the Group’s corporate governance practices for the financial year ended 30 June 2012. 1. COmpOSITIOn OF THE BOaRD Damien Waller Managing Director/Executive Chair – elected to Executive Chair on 16 March 2012 Matthew McCann Chief Executive Officer – appointed 7 February 2012 Martin Dalgleish Chair, independent and Non-Executive Director – resigned 16 March 2012 Shaun Bonett Independent and Non-Executive Director Michael McLeod Independent and Non-Executive Director – resigned with effect from 30 November 2012 Leslie Webb Independent and Non-Executive Director Patrick O’Sullivan Non-Executive Director Greg Camm Independent and Non-Executive Director – appointed 20 August 2012 Profiles of each Director are presented on page 8 and 9. Patrick O’Sullivan is regarded as a non- independent Director due to his relationship with Ninemsn Pty Ltd. The Group defines independent as either independent of the executive management and of the business, or independent of another material relationship that could impact the Director’s ability to act impartially in the Group’s best interests. 2. BOaRD FunCTIOnS anD RESpOnSIBIlITIES The Board has ultimate responsibility for setting policy regarding the business and affairs of the Group and its subsidiaries for the benefit of the shareholders and other stakeholders, and is accountable to shareholders for the performance of the Group. The Board seeks to ensure that: – – – its membership represents an appropriate balance between Directors with experience and knowledge of the Group and Directors with an external or fresh perspective; the size of the Board is conducive to effective discussions and efficient decision-making; and the individual performance of both the executive and Non-Executive Directors is reviewed on an annual basis. Directors have the right, in connection with their duties and responsibilities, to seek independent professional advice at the Group’s expense. Prior written approval of the Chair is required. GROuP SeCReTARY With effect from 7 February 2012, Matthew McCann resigned as Company Secretary and Trevor Jeffords was appointed. The Directors are committed to the principles underpinning best practice corporate governance. This commitment is complemented by an organisational commitment to the highest standards of ethical behaviour. The following summarises the Board’s main functions and responsibilities: – – Setting budgets, plans and policies and the strategic direction of the Group. Reviewing and monitoring procedures to ensure compliance with applicable laws, regulations, accounting standards, ethical standards and business practices. – Approving the Group’s risk management framework. – Reviewing and monitoring the implementation of the Group’s risk management framework and internal compliance controls. – Approving the remuneration of the CEO and the Group’s remuneration and reward framework. – Evaluating the performance of the CEO. – Monitoring performance against corporate strategies, budgets, plans and policies. In carrying out its duties, the Board meets formally at least six times a year, with additional meetings held as required to address specific issues. Directors may also participate in the meetings of the Board Committees, which assist the full Board in examining particular areas or issues. The Board delegates management of the Group’s resources to the Managing Director/ Executive Chair and the CEO, who are assisted by the executive team, to deliver the strategic direction and achieve the goals determined by the Board. iSelect Annual Report 201213 3. BOaRD COmmITTEES The Board has established three standing Committees – the Audit & Risk Committee, the Remuneration Committee and the Nominations Committee. NOMiNATiONS COMMiTTee Damien Waller (Chair) Shaun Bonett Martin Dalgleish (Chair) (resigned on 16 March 2012) Functions include: – – reviewing and making recommendations to the Board regarding the structure, size and composition of the Board and the effectiveness of the Board as a whole identifying suitable candidates (executive and non-executive) to fill Board vacancies as and when they arise and nominating candidates for the approval of the Board – giving consideration to appropriate Board succession planning 4. COnFlICTS OF InTEREST Directors must keep the Board advised of any interest that could potentially conflict with those of the Group. Each Director is obliged to notify the other Directors of any material personal interest they may have in a matter that relates to the affairs of the Group. A Director who has, or may be perceived to have, a material conflict in a matter before the Board does not participate in discussions on the particular matter and must abstain from voting on the matter. AuDiT & RiSK COMMiTTee Patrick O’Sullivan (Chair) Michael McLeod (resigned on 1 July 2012) Shaun Bonett Martin Dalgleish (resigned on 16 March 2012) Functions include: – – – – – reviewing financial statements reviewing annual audit arrangements (internal and external) reviewing activities of external auditors reviewing the independence and remuneration of the external auditor reviewing processes for identifying, managing and reporting both financial and non-financial business risks ReMuNeRATiON COMMiTTee Leslie Webb (Chair) Shaun Bonett (appointed March 2012) Martin Dalgleish (resigned on 16 March 2012) Functions include: – – – – reviewing remuneration, allowances and incentives of the CEO reviewing and ratifying Senior Executive remuneration, allowances and incentives reviewing and approving the design of all equity-based plans including eligibility criteria, performance hurdles and proposed awards reviewing and approving the budget and guidelines for the annual performance and salary review processes 14 5. RISK managEmEnT The Group places a high priority on risk identification and management throughout all its operations, and has processes in place to review their adequacy. The Group’s risk management framework includes: – processes to identify the business risks (both financial and non-financial) applicable to each area of the Group’s activities and the maintenance of a specific framework that prioritises and monitors the mitigation of those risks; and – regular reporting to the Audit & Risk Committee and the Board. The Board approves the Group’s risk management framework and internal compliance controls, reviews the Group’s wider risk profile and oversees implementation of risk management, policies and systems. The Audit & Risk Committee reviews the adequacy of financial controls, monitors relevant legal and regulatory requirements and oversees the identification, management and reporting of business risks by management. Executive management identifies and provides the Board with the key business financial risks that could prevent the Group from achieving its objectives. It ensures that appropriate controls are in place to effectively manage those risks. Ernst &Young are the Group’s independent external auditors in accordance with section 327 of the Corporations Act 2001. Below are some of the key risks identified and managed by the Group. A. FiNANCiAL RiSK The Group has limited exposure to financial risks. The Group does not use derivative financial instruments. It does not operate internationally and is not exposed to either securities price risk, foreign exchange risk or commodity price risk. The main risks arising from the Group’s financial instruments are interest rate risk, credit risk and liquidity risk. The Group uses different methods to measure and manage different types of risk to which it is exposed, including monitoring levels of exposure to interest rate risk and assessments of market forecast for interest rates. Ageing analysis and monitoring of specific credit allowances are undertaken to manage credit risk. Liquidity risk is monitored through the development of future rolling cash flow forecasts and comprehensive capital management planning. B. COMPLiANCe RiSK The Group recognises the importance of compliance with relevant legislative and regulatory requirements. In accordance with regulatory requirements, the annual AFSL audits for the Life Insurance, InfoChoice and General Insurance businesses have been successfully completed. The Group’s auditors have provided unqualified opinions in respect of the 2012 financial year. C. eNviRONMeNTAL OCCuPATiONAL HeALTH AND SAFeTY RiSK The Group recognises the importance of environmental occupational health and safety issues and has undertaken a comprehensive audit and training of staff to ensure compliance to applicable standards. iSelect Annual Report 201215 16 18 19 20 21 22 23 59 60 Financial Report Directors’ Report Auditor’s Independence Declaration Consolidated Statement of Comprehensive Income Consolidated Statement of Financial Position Consolidated Statement of Cash Flows Consolidated Statement of Changes in Equity Notes to the Consolidated Financial Statements Directors’ Declaration Auditor’s Report 16 Directors’ Report The Directors of iSelect Limited and its controlled entities (the ‘Group’) submit herewith its financial report in respect of the year ended 30 June 2012. iSelect Limited was incorporated on 7 March 2007 and is the holding Company for the iSelect Group, comprising health, life and general insurance sales, mortgage brokerage and media and finance referral services. Directors The names of the Directors in office during or since the end of the financial year are: Damien Waller Managing Director/Executive Chairman (elected to Executive Chairman on 16 March 2012) Matthew McCann Martin Dalgleish Chief Executive Officer – appointed 7 February 2012 Non-Executive Chairman – ceased 16 March 2012 Shaun Bonett Non-Executive Director Leslie Webb Non-Executive Director Michael McLeod Non-Executive Director Patrick O’Sullivan Non-Executive Director Greg Camm Non-Executive Director – appointed 20 August 2012 company secretary Trevor Jeffords Appointed – 7 February 2012 Matthew McCann Ceased – 7 February 2012 principal activities The Group’s principal activities during the course of the financial year were health, life and general insurance sales, mortgage brokerage and media and financial referral services. DiviDenDs The Directors do not recommend the payment of a dividend for the current year (2011: nil). No dividends have been paid during the financial year, or to the date of this report. revieW oF operations The Group achieved a net profit after tax for the year ended 30 June 2012 of $12,929,000 (2011: $10,657,000). This financial report reflects the financial performance of the consolidated Group from 1 July 2011 to 30 June 2012 and the financial position of the consolidated Group at 30 June 2012. environmental reGUlations Given the nature of its business the Group is not subject to any particular or significant environmental regulation under any law of the Commonwealth of Australia or any of its States or Territories. The Group has not incurred any liability (including any liability for rectification costs) under any environmental legislation. insUrance oF oFFicers During the financial year, the Group paid a premium of $48,000 to insure the Directors, secretary and executive officers of the Group. The liabilities insured are costs and expenses that may be incurred in defending civil or criminal proceedings that may be brought against the officers in their capacity as officers of the Group. proceeDinGs on BeHalF oF tHe GroUp In March 2012, Bupa Australia Pty Ltd issued legal proceedings against iSelect in the Federal Court, which are due to be heard at trial in 2013. In October 2012, Bupa Australia joined two iSelect Directors, Damien Waller and Matthew McCann to the proceedings. iSelect intends to vigorously defend the allegations which relate to alleged misleading and deceptive advertising. iSelect has also brought its own cross claim against Bupa Australia Pty Ltd and its Managing Director for misleading and deceptive conduct. No other proceedings have been brought on behalf of the Group nor has any application been made in respect of the Group under section 237 of the Corporations Act 2001. siGniFicant cHanGes in state oF aFFairs On 19 August 2011, iSelect Limited announced an off-market takeover bid for all of the shares of InfoChoice Limited for total consideration of $33.538 million. On 14 November 2011, iSelect Limited acquired InfoChoice Limited in an off-market takeover. On 3 November 2011 iSelect moved into its new premises on 294 Bay Road, Cheltenham. In the opinion of the Directors, other than the above, there were no significant changes in the state of affairs of the Group during the financial year under review not otherwise disclosed in this report or the Consolidated Financial Statements. siGniFicant events aFter reportinG Date On 20 August 2012, the repayment date of the $35 million of current borrowings with Goldman Sachs Lending Partners LLC (Facility Agent) & Goldman Sachs & Partners Australia Capital Markets Limited (Arranger) (“Goldman Sachs”) was extended by agreement under normal commercial terms to 17 December 2012. On 28 September 2012 and 5 October 2012, a total of $28.829 million was raised through the issue of 1,558,351 shares at $18.50 a share to institutional and sophisticated investors. These funds were used to repay $20.729 million of the current borrowings with Goldman Sachs. On 30 October 2012, a new $25 million facility was entered into with Credit Suisse AG under normal commercial terms, with a repayment date of 20 December 2013. It is the Director’s intention to draw down on this facility on 1 November 2012, subject to certain procedural conditions being met. On this date, it is the Director’s intention to then fully repay the remaining current borrowings of $14.271 million to Goldman Sachs. Other than the matters discussed above, in the interval between the end of the financial year and the date of this report no item, transaction or event of a material and unusual nature likely, in the opinion of the Directors of the Group, to affect significantly the operations of the Group, the results of those operations or the state of affairs of the Group, in future financial years. iSelect Annual Report 201217 likely Developments anD FUtUre resUlts Except as so disclosed, information on likely developments in the Group’s operations in future financial years and the expected results of those operations have not been included in this report because the Directors believe it would be likely to result in unreasonable prejudice to the Group. roUnDinG oFF The Group is of a kind referred to in ASIC Class Order 98/100 dated 10 July 1998 and in accordance with the Class Order, amounts in the consolidated financial statements have been rounded off to the nearest thousand dollars, unless otherwise stated. aUDitor Ernst & Young has been appointed by the Group in accordance with section 327 of the Corporations Act 2001. aUDitor inDepenDence Declaration A copy of the Auditor’s independence declaration as required under section 307C of the Corporations Act 2001 is set out on page 18 of this report. non-aUDit services The following non-audit services were provided by the Group’s auditor, Ernst & Young. The Directors are satisfied that the provision of non-audit services is compatible with the general standard of independence for auditors imposed by the Corporations Act 2001. The nature and scope of each type of non-audit service provided means that auditor independence was not compromised. Ernst & Young received or are due to receive the following amounts for the provision of non-audit services: Other Services: – tax compliance – assurance related – due diligence – capital and fund raising – regulatory compliance CONSOLIDATED 2012 $ 2011 $ 44,700 33,500 65,000 79,000 36,000 47,800 25,650 94,615 58,674 26,400 Total 258,200 253,139 reGistereD oFFice 294 Bay Road, Cheltenham Victoria 3192 Signed in accordance with a resolution of the Board of Directors: Damien Waller Executive Chairman Melbourne 30 October 2012 18 Auditor’s Independence Declaration to the Directors of iSelect Ltd iSelect Annual Report 201219 Consolidated Statement of Comprehensive Income for the year ended 30 June 2012 Sales revenue Cost of sales Gross Profit Other income Share based payments expense Administrative expenses Relocation costs Acquisition costs Profit before interest, tax, depreciation and amortisation Amortisation Depreciation Profit before interest and tax Interest revenue Interest expense Profit before tax Income tax expense Profit for the period Other comprehensive income for the period, net of tax Notes 5 22 5 5 5 5 5 5 6 2012 $ ‘000 111,928 (56,970) 2011 $ ‘000 72,442 (36,026) 54,958 36,416 83 (557) (29,955) 813 (1,260) 24 (658) (16,604) (1,592) (217) 24,082 17,369 (2,069) (1,985) (617) (2,568) 20,028 14,184 875 (1,770) 841 – 19,133 15,025 (6,204) (4,368) 12,929 10,657 – – Total comprehensive income for the period attributable to owners of the Group 12,929 10,657                   20 Consolidated Statement of Financial Position as at 30 June 2012 Assets Cash and cash equivalents Trade and other receivables Net present value of future trail commission Other assets Total current assets Net present value of future trail commission Property, plant and equipment Intangible assets Total non-current assets Total assets Liabilities Trade and other payables Provisions Borrowings Other Total current liabilities Provisions Net deferred tax liabilities Total non-current liabilities Total liabilities Net assets Equity Issued capital Share based payments reserve Business combination reserve Retained earnings Total Equity Notes 2012 $ ‘000 2011 $ ‘000 7 8 9 10 9 11 12 13 14 15 14 6 16 20,012 15,338 26,534 1,160 63,044 64,925 9,380 37,048 111,353 174,397 21,246 4,232 35,000 313 60,791 2,858 17,742 20,600 81,391 93,006 49,759 2,384 5,571 35,292 93,006 17,499 5,111 20,239 1,053 43,902 41,241 1,969 3,678 46,888 90,790 9,520 3,423 – – 12,943 183 11,321 11,504 24,447 66,343 36,582 1,827 5,571 22,363 66,343 iSelect Annual Report 2012  Consolidated Statement of Cash Flows for the year ended 30 June 2012 Receipts from customers Payments to suppliers and employees Net cash flows from/(used in) operating activities Interest received Purchase of property, plant and equipment Purchase of investment Purchase of intangible assets Net cash flows from/(used in) investing activities Proceeds from issue of shares Proceeds from borrowings Interest paid Net cash flows from/(used in) financing activities Net increase/(decrease) in cash and cash equivalents Cash and cash equivalents – at the beginning of the period – at the end of the period 21 Notes 2012 $ ‘000 80,925 2011 $ ‘000 53,532 (81,287) (56,791) 7 4 7 (362) 875 (8,456) (31,348) (4,948) (43,877) 13,177 35,000 (1,425) 46,752 2,513 17,499 20,012 (3,259) 841 (1,562) – (2,445) (3,166) 16,486 – – 16,486 10,061 7,438 17,499                       22 Consolidated Statement of Changes in Equity for the year ended 30 June 2012 Share based payment reserve $ ‘000 Notes Issued Capital $ ‘000 Business combination reserve $ ‘000 Retained Earnings $ ‘000 Total $ ‘000 Balance at 1 July 2011 Profit for the period Other comprehensive income Total comprehensive income for the period Transactions with owners in their capacity as owners: Share based payment expense Issues of share capital Balance at 30 June 2012 16 Balance at 1 July 2010 Profit for the period Other comprehensive income Total comprehensive income for the period  Transactions with owners in their capacity as owners: Share based payment expense Issues of share capital Balance at 30 June 2011 16 1,827 36,582 5,571 22,363 66,343 – – – 557 – 2,384 – – – – 13,177 49,759 – – – – – 12,929 12,929 – – 12,929 12,929 – – 557 13,177 5,571 35,292 93,006 1,169 20,096 5,571 11,706 38,542 – – – 658 – 1,827 – – – – 16,486 36,582 – – – – – 10,657 10,657 – – 10,657 10,657 – – 658 16,486 5,571 22,363 66,343 iSelect Annual Report 2012      23 Notes to the Consolidated Financial Statements for the year ended 30 June 2012 1. corporate inFormation The financial report of iSelect Limited for the year ended 30 June 2012 was authorised for issue in accordance with a resolution of the Directors on 30 October 2012. iSelect Limited is a Company limited by shares incorporated in Australia and is a holding entity whose principal activity during the financial year was the holding of investments in its wholly owned subsidiaries iSelect Health Pty Ltd, iSelect Life Pty Ltd, iSelect Mortgages Pty Ltd, iSelect Media Pty Ltd, iSelect General Pty Ltd, InfoChoice Limited, iSelect Services Pty Ltd and Tyrian Pty Ltd. On 16 July 2010 iSelect Limited converted to an unlisted public Company. The Group’s registered office is 294 Bay Road, Cheltenham. The nature of the operations and principal activities are described in the Directors’ Report. 2. sUmmary oF siGniFicant accoUntinG policies a) STATEmENT OF COmPLIANCE The consolidated financial statements are general purpose financial statements which have been prepared in accordance with Australian Accounting Standards (AASBs) adopted by the Australian Accounting Standards Board (AASB) and the Corporations Act 2001. The consolidated financial statements comply with International Financial Reporting Standards (IFRSs) adopted by the International Accounting Standards Board (IASB). The financial report has been prepared on a historical cost basis, except for certain assets, which as noted, have been measured at fair value. The financial report is presented in Australian dollars and all values are rounded to the nearest thousand dollars unless otherwise stated. b) NEW ACCOuNTING STANDARDS AND INTERPRETATIONS The Group has adopted the following new and revised Accounting Standards issued by the AASB that are relevant to its operations: Reference Title AASB 2009-12 Amendments to Australian Accounting Standards Application date of standard Application date for Group 1 January 2011 1 July 2011 [AASBs 5, 8, 108, 110, 112, 119, 133, 137, 139, 1023 & 1031 and Interpretations 2, 4, 16, 1039 & 1052] Makes numerous editorial changes to a range of Australian Accounting Standards and Interpretations. AASB 124 (Revised) The revised AASB 124 Related Party Disclosures (December 2009) simplifies the definition of a related party, clarifying its intended meaning and eliminating inconsistencies from the definition, including: 1 January 2011 1 July 2011 a) b) c) The definition now identifies a subsidiary and an associate with the same investor as related parties of each other Entities significantly influenced by one person and entities significantly influenced by a close member of the family of that person are no longer related parties of each other The definition now identifies that, whenever a person or entity has both joint control over a second entity and joint control or significant influence over a third party, the second and third entities are related to each other. AASB 1048 AASB 1048 identifies the Australian Interpretations and classifies them into two groups: those that correspond to an IASB Interpretation and those that do not. Entities are required to apply each relevant Australian Interpretation in preparing financial statements that are within the scope of the Standard. The revised version of AASB 1048 updates the lists of Interpretations for new and amended Interpretations issued since the June 2010 version of AASB 1048. 1 July 2011 1 July 2011 24 2. sUmmary oF siGniFicant accoUntinG policies (continUeD) b) NEW ACCOuNTING STANDARDS AND INTERPRETATIONS (CONTINuED) The following Australian Accounting Standards have recently been issued or amended but are not yet effective and have not been adopted for this annual reporting period: Reference Title Summary AASB 10 Consolidated Financial Statements AASB 12 Disclosure of Interests in Other Entities AASB 10 establishes a new control model that applies to all entities. It replaces parts of AASB 127 Consolidated and Separate Financial Statements dealing with the accounting for consolidated financial statements and UIG-112 Consolidation – Special Purpose Entities. The new control model broadens the situations when an entity is considered to be controlled by another entity and includes new guidance for applying the model to specific situations, including when acting as a manager may give control, the impact of potential voting rights and when holding less than a majority voting rights may give control. Consequential amendments were also made to other standards via AASB 2011-7. AASB 12 includes all disclosures relating to an entity’s interests in subsidiaries, joint arrangements, associates and structures entities. New disclosures have been introduced about the judgments made by management to determine whether control exists, and to require summarised information about joint arrangements, associates and structured entities and subsidiaries with non-controlling interests. Application date of standard Impact on Group financial report Application date for Group 1 January 2013 1 July 2013 The Group does not expect any material impact as a result of this new standard. 1 January 2013 1 July 2013 This amendment will have disclosure impacts only and is not expected to have a material impact on the disclosure. The Group is currently considering the impact of this standard. 1 July 2013 AASB 13 Fair Value Measurement AASB 13 establishes a single source of guidance 1 January 2013 for determining the fair value of assets and liabilities. AASB 13 does not change when an entity is required to use fair value, but rather, provides guidance on how to determine fair value when fair value is required or permitted. Application of this definition may result in different fair values being determined for the relevant assets. AASB 13 also expands the disclosure requirements for all assets or liabilities carried at fair value. This includes information about the assumptions made and the qualitative impact of those assumptions on the fair value determined. Consequential amendments were also made to other standards via AASB 2011-8. iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 201225 Application date of standard Impact on Group financial report Application date for Group 1 January 2013 1 July 2013 The Group does not expect any material impact as a result of this new standard 1 January 2015 1 July 2015 These amendments are only expected to affect the presentation of the Group’s financial report and will not have a direct impact on the measurement and recognition of amounts disclosed in the financial report. Reference Title Summary AASB 2012-5 Amendments to Australian Accounting Standards arising from Annual Improvements 2009–2011 Cycle; and AASB 9 Financial Instruments AASB 2012-5 makes amendments resulting from the 2009–2011 Annual Improvements Cycle. The Standard addresses a range of improvements, including the following: − repeat application of AASB 1 is permitted (AASB 1); and − clarification of the comparative information requirements when an entity provides a third balance sheet (AASB 101 Presentation of Financial Statements). AASB 9 includes requirements for the classification and measurement of financial assets. It was further amended by AASB 2010-7 to reflect amendments to the accounting for financial liabilities. These requirements improve and simplify the approach for classification and measurement of financial assets compared with the requirements of AASB 139. The main changes are described below. a) b) c) Financial assets that are debt instruments will be classified based on (1) the objective of the entity’s business model for managing the financial assets; (2) the characteristics of the contractual cash flows. Allows an irrevocable election on initial recognition to present gains and losses on investments in equity instruments that are not held for trading in other comprehensive income. Dividends in respect of these investments that are a return on investment can be recognised in profit or loss and there is no impairment or recycling on disposal of the instrument. Financial assets can be designated and measured at fair value through profit or loss at initial recognition if doing so eliminates or significantly reduces a measurement or recognition inconsistency that would arise from measuring assets or liabilities, or recognising the gains and losses on them, on different bases. Consequential amendments were also made to other standards as a result of AASB 9, introduced by AASB 2009-11 and superseded by AASB 2010-7 and 2010-10. 26 2. sUmmary oF siGniFicant accoUntinG policies (continUeD) c) BASIS OF CONSOLIDATION The consolidated financial statements comprise the financial statements of iSelect Limited and its controlled entities as at 30 June each year (‘the Group’). Business combinations are accounted for using the acquisition method as at the acquisition date, which is the date on which control is transferred to the Group. Control is the power to govern the financial and operating policies of an entity so as to obtain benefits from its activities. In assessing control, the Group takes into consideration potential voting rights that currently are exercisable. The Group measures goodwill at the acquisition date as: – – – the fair value of the consideration transferred; plus the recognised amount of any non-controlling interests in the acquiree; less the net recognised amount (generally fair value) of the identifiable assets acquired and liabilities assumed. When the excess is negative, a bargain purchase gain is recognised immediately in profit or loss. The consideration transferred does not include amounts related to the settlement of pre-existing relationships. Such amounts are generally recognised in profit or loss. Transaction costs other than those associated with the issue of debt or equity securities, that the Group incurs in connection with a business combination are expensed as incurred. Any contingent consideration payable is recognised at fair value at the acquisition date. If the contingent consideration is classified as equity, it is not remeasured and settlement is accounted for within equity. Otherwise, subsequent changes to the fair value of the contingent consideration are recognised in profit or loss. Adjustments are made to bring into line any dissimilar accounting policies that may exist. All inter-company balances and transactions, including unrealised profits arising from intra-group transactions, have been eliminated in full. Unrealised losses are eliminated unless costs cannot be recovered. Subsidiaries are consolidated from the date on which control is transferred to the Group and cease to be consolidated from the date on which control is transferred out of the Group. Where there is loss of control of a subsidiary, the consolidated financial statements include the results for the part of the reporting year during which iSelect Limited has control. d) BuSINESS COmBINATION RESERvE The internal group restructure performed in the 2007 financial year, which interposed the holding company, iSelect Limited, into the consolidated Group was exempted by AASB 3 Business Combinations as it precludes entities or businesses under common control. The carry-over basis method of accounting was used for the restructuring of the iSelect Group. As such the assets and liabilities were reflected at their carrying amounts. No adjustments were made to reflect fair values, or recognise any new assets or liabilities. No goodwill was recognised as a result of the combination and any difference between the consideration paid and the ‘equity’ acquired was reflected within equity as an equity reserve entitled “Business Combination Reserve”. e) SIGNIFICANT ACCOuNTING JuDGEmENTS, ESTImATES AND ASSumPTIONS Significant accounting estimates and assumptions The carrying amounts of certain assets and liabilities are often determined based on estimates and assumptions of future events. Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimates are revised and in any future periods affected. The key estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of certain assets and liabilities within the next annual reporting year are: Revenue recognition Change in estimate In the prior financial year, revenue was recognised at the point in time where the customer made their first payment with the relevant fund and the insurer accepted the underlying risk. Due to improvement in the Group’s technology and internal processes and further historical trend data, the Group can now determine at the point where a customer is referred to a fund/ provider and compare such information to fund/provider receipts invoicing. This now assists in determining whether it is probable that the Group will receive revenue in relation to that customer, thereby making its measurement reliable on the basis of the probability of a ‘referred’ sale becoming a ‘financial’ sale. Therefore, during the current financial year the Group changed its estimate for recognising revenue, resulting in a one-off change in estimate impact of $7.0 million to revenue. Aside from the systematic recognition of revenue going forward, no further impacts of this change are expected to occur. Where this information cannot be reliably measured, the Group continues to recognise revenue at the time a customer makes its first payment to the fund/provider. Present value of trail commissions The Group has elected to account for trail commission revenue at the time of selling a product to which trail commission attaches, rather than on the basis of actual payments received from the relevant fund or providers involved. This method of revenue recognition requires the Directors and management to make certain estimates and assumptions based on industry data and the historical experience of the Group. In undertaking this responsibility, the Group engages Deloitte Actuaries & Consultants Limited, a firm of consulting actuaries, to assist in reviewing the accuracy of assumptions for health, general and life trail revenue. The iSelect Mortgages trail commission is a Director valuation and is based on the same principles as outlined above. These estimates and assumptions include, but are not limited to: termination or lapse iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 201227 rates, mortality rates, inflation, risk free and other discount rates, counter party credit risk, forecast health fund premium increases and the estimated impact of known Australian Federal and State Government policy. The full impact of any private health insurance rebate and other legislative changes is still yet to be determined with any known certainty as at the date of this Financial Report. Estimates of the likely impact of announced changes have been considered by the Group’s actuaries at the reporting date. The Directors consider this method of trail commission recognition to be a more accurate representation of the Group’s financial results. This method is further detailed in Note 2(f). Clawback provisions Marketing fees received from certain insurance funds can be clawed back in the event of early termination of membership. They vary across the insurance industry and insurers and are usually triggered where a referred member terminates their policy. Each supplier fund and/or insurer has an individual agreement and the clawback period ranges between 0 and 12 months depending on the fund. The Group provides for this liability based upon historic average rates of attrition. Taxation The Group’s accounting policy for taxation requires management’s judgement as to the types of arrangements considered to be a tax on income in contrast to an operating cost. Judgement is also required in assessing whether deferred tax assets and certain deferred tax liabilities are recognised on the statement of financial position. Deferred tax assets, including those arising from unrecouped tax losses, capital losses and temporary differences, are recognised only where it is considered more likely than not that they will be recovered, which is dependent on the generation of sufficient future taxable profits. Assumptions about the generation of future taxable profits depend on management’s estimates of future cash flows. These depend on estimates of future sales volumes, operating costs, capital expenditure, dividends and other capital management transactions. Judgements are also required about the application of income tax legislation in respect of the availability of carry forward tax losses. In undertaking this responsibility, the Group has engaged tax advisers, PricewaterhouseCoopers, to assess these judgements and provide an opinion on the availability of carry forward tax losses as at 30 June 2012. These judgements and assumptions are subject to risk and uncertainty, hence there is a possibility that changes in circumstances will alter expectations, which may impact the amount of deferred tax assets and deferred tax liabilities recognised on the statement of financial position and the amount of other tax losses and temporary differences not yet recognised. In such circumstances, some or all of the carrying amounts of recognised deferred tax assets and liabilities may require adjustment, resulting in a corresponding credit or charge to the statement of comprehensive income in future periods. Provisions for employee entitlements Provisions are measured at the present value of management’s best estimate of the expenditure required to settle the present obligation at the reporting date using the discounted cash flow methodology. The risks specific to the provision are factored into the cash flows and as such a risk-free government bond rate relative to the expected life of the provision is used as a discount rate. If the effect of the time value of money is material, provisions are discounted using a current pre-tax rate that reflects the time value of money and the risks specific to the liability. The increase in the provision resulting from the passage of time is recognised as interest expense. Research and development costs Internal project costs are classified as research or development based on management’s assessment of the nature of each cost and the underlying activities performed. Management performs this assessment against the Group’s development costs policy which is consistent with the requirements of AASB 138 Intangible Assets. Share based payments Accounting judgements, estimates and assumptions in relation to share based payments have been discussed in note 2(t). Other provisions Other provisions included the net provision for make good and onerous contracts recognised in the previous financial year in relation to the previous office lease of 973 Nepean Highway, Moorabbin.  During the financial year, management negotiated a subletting arrangement and a release from certain make good requirements. To the extent such provisions were not required, they were reversed in the current financial year. f) REvENuE RECOGNITION Revenue is recognised to the extent that it is probable that the economic benefits will flow to the Group and the revenue can be reliably measured. Fee revenue The Group primarily earns two distinct types of revenue: marketing fees and trail commission. i. Marketing fees Marketing fees are upfront fees earned upon new members joining a health fund, initiating a life insurance policy, obtaining general insurance products, or mortgages via iSelect. Marketing fees may trigger a ‘clawback’ of revenue in the event of early termination by customers as specified in individual fund agreements. These clawbacks are provided for by the Group on a monthly basis by utilising industry data and historical experience. ii. Trail commission Trail commissions are ongoing fees related to customers referred to individual funds or applied for mortgages via iSelect. Trail commission revenue represents commission earned calculated as a percentage of the value of the underlying policy relationship of the expected life and in the case of mortgages a proportion of the underlying value of the loan. The Group is entitled to receive trail commission without having to perform further services. On initial recognition, trail revenue and receivables are recognised at fair value, being the present value of expected future trail revenue receivables discounted to their net present value using discounted cash flow valuation techniques. These calculations require the use of assumptions. The key assumptions underlying the fair value calculations of trail revenue receivable at reporting date include: lapse and mortality rates, commission term, premium increases and discount rate, incorporating risk free rates and estimates of the likely credit risk associated with the funds and credit providers. 28 2. sUmmary oF siGniFicant accoUntinG policies (continUeD) f) REvENuE RECOGNITION (CONTINuED) It is the Directors’ responsibility to determine the assumptions used and the fair value of trail revenue. In undertaking this responsibility, the Group engages Deloitte Actuaries & Consultants Limited, a firm of consulting actuaries, to assist in reviewing the accuracy of assumptions and the fair value model utilised to determine the fair value of health, life and general fund trail revenue and the accompanying asset. The iSelect Mortgages trail commission is a director valuation and is based on the same principles as outlined above. Subsequent to initial recognition and measurement, the trail revenue asset is measured at amortised cost. The carrying amount of the trail revenue asset is adjusted to reflect actual and revised estimated cash flows by recalculating the carrying amount through computing the present value of estimated future cash flows at the original effective interest rate. The resulting adjustment is recognised as income or expense in the statement of comprehensive income. Interest Revenue is recognised as interest accrues (using the effective interest method, which is the rate that exactly discounts estimated future cash receipts through the expected life of the financial instrument) to the net carrying amount of the financial asset. Click revenue Revenue is recognised when an Internet user clicks on a paying advertisers link. Other revenue  Revenue for contracted services, including advertising and subscription revenue, is recognised systematically over the term of the contract.  Revenue for services provided other than pursuant to a defined period contract is recognised during the month services are provided. g) LEASES The determination of whether an arrangement is or contains a lease is based on the substance of the arrangement and requires an assessment of whether the fulfilment of the arrangement is dependent on the use of a specific asset or assets and the arrangement conveys a right to use the asset. Finance leases, which transfer to the Group substantially all the risks and benefits incidental to ownership of the leased item, are capitalised at the inception of the lease at the fair value of the leased property or, if lower, at the present value of the minimum lease payments. Lease payments are apportioned between the finance charges and reduction of the lease liability so as to achieve a constant rate of interest on the remaining balance of the liability. Finance charges are recognised as an expense in profit and loss. Capitalised leased assets are depreciated over the shorter of the estimated useful life of the asset or the lease term if there is no reasonable certainty that the Group will obtain ownership by the end of the lease term. Leases where the lessor retains substantially all the risks and benefits of ownership of the asset are classified as operating leases. Initial direct costs incurred in negotiating an operating lease are added to the carrying amount of the leased asset and recognised over the lease term on the same basis as the lease income. Operating lease payments are recognised as an expense in the statement of comprehensive income on a straight-line basis over the lease term. Lease incentives are recognised when they are received and amortised over the life of the lease. h) CASh AND CASh EquIvALENTS Cash and short-term deposits in the statement of financial position comprise cash at bank and on hand and short-term deposits with an original maturity of three months or less. For the purposes of the statement of cash flows, cash and cash equivalents consist of cash and cash equivalents as defined above, net of outstanding bank overdrafts. i) TRADE AND OThER RECEIvABLES All trade and other receivables recognised as current assets are due for settlement within no more than 30 days for marketing fees and within one year for trail commission. Trade receivables are measured on the basis of amortised cost and trail commission is measured at fair value. Recoverability of trade and other receivables is reviewed on an ongoing basis. Debts which are known to be uncollectible are written off. A provision for doubtful debts is raised where some doubt as to collection exists. INCOmE TAx j) Tax expense comprises current and deferred tax. Current and deferred tax is recognised in profit or loss except to the extent that it relates to a business combination, or items recognised directly in equity or in other comprehensive income. Current tax is the expected tax payable or receivable on the taxable income or loss for the year, using tax rates enacted or substantively enacted at the reporting date, and any adjustment to tax payable in respect of previous years. Current tax payable also includes any tax liability arising from the declaration of dividends. Deferred tax is recognised in respect of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes. Deferred tax is not recognised for: – – – – temporary differences on the initial recognition of assets or liabilities in a transaction that is not a business combination and that affects neither accounting nor taxable profit or loss temporary differences related to investments in subsidiaries and associates and jointly controlled entities to the extent that it is probable that they will not reverse in the foreseeable future taxable temporary differences arising on the initial recognition of goodwill tax benefits acquired as part of a business combination, but not satisfying the criteria for separate recognition at that date, would be recognised subsequently if new information about facts and circumstances changed. The adjustment would either be treated as a reduction to goodwill (as long as it does not exceed goodwill) if it was incurred during the measurement period or in the profit or loss. Deferred tax is measured at the tax rates that are expected to be applied to temporary differences when they reverse, using tax rates enacted or substantively enacted at the reporting date. iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 201229 In determining the amount of current and deferred tax the Group takes into account the impact of uncertain tax positions and whether additional taxes and interest may be due. The Group believes that its accruals for tax liabilities are adequate for all open tax years based on its assessment of many factors, including interpretations of tax law and prior experience. This assessment relies on estimates and assumptions and may involve a series of judgements about future events. New information may become available that causes the Group to change its judgement regarding the adequacy of existing tax liabilities; such changes to tax liabilities will impact tax expense in the period that such a determination is made. Deferred tax assets and liabilities are offset if there is a legally enforceable right to offset current tax liabilities and assets, and they relate to income taxes levied by the same tax authority on the same taxable entity, or on different tax entities, but they intend to settle current tax liabilities and assets on a net basis or their tax assets and liabilities will be realised simultaneously. A deferred tax asset is recognised for unused tax losses, tax credits and deductible temporary differences, to the extent that it is probable that future taxable profits will be available against which they can be utilised. The Group’s tax advisers, PricewaterhouseCoopers, have provided an opinion on the probability of availability as at 30 June 2012. Deferred tax assets are reviewed at each reporting date and are reduced to the extent that it is no longer probable that the related tax benefit will be realised. Additional income tax expenses that arise from the distribution of cash dividends are recognised at the same time that the liability to pay the related dividend is recognised. The Group does not distribute non-cash assets as dividends to its shareholders. Tax consolidation legislation iSelect Limited and its wholly owned Australian controlled entities have implemented the tax consolidation legislation. Members of the tax consolidated group have entered into a tax funding agreement. Each entity is responsible for remitting its share of the current tax payable (receivable) assumed by the head entity. In accordance with UIG 1052 and Group accounting policy, the Group has applied the “separate taxpayer within Group approach” in which the head entity, iSelect Limited, and the controlled entities in the tax consolidated Group continue to account for their own current and deferred tax amounts. k) OThER TAxES Revenues, expenses and assets are recognised net of the amount of GST except: – where the GST incurred on a purchase of goods and services is not recoverable from the taxation authority, in which case the GST is recognised as part of the cost of acquisition of the asset or as part of the expense item as applicable; and – receivables and payables are stated with the amount of GST included. The net amount of GST recoverable from, or payable to, the taxation authority is included as part of receivables or payables in the statement of financial position. Cash flows are included in the statement of cash flows on a gross basis and the GST component of cash flows arising from investing and financing activities, which is recoverable from, or payable to, the taxation authority, are classified as operating cash flows. Commitments and contingencies are disclosed net of the amount of GST recoverable from, or payable to, the taxation authority. l) PROPERTy, PLANT AND EquIPmENT Plant and equipment is stated at cost less accumulated depreciation. Such cost includes the cost of replacing parts that are eligible for capitalisation when the cost of replacing the parts is incurred. Similarly, when each major inspection is performed, its cost is recognised in the carrying amount of the plant and equipment as a replacement only if it is eligible for capitalisation. Depreciation is calculated over the estimated useful life of the asset as follows: useful life method Computer software/equipment 2 to 5 years Straight-line method Furniture, fixtures and fittings 8 years Straight-line method Leasehold Improvements 5 to 6.5 years Straight-line method Motor Vehicles 3 years Straight-line method An item of property, plant and equipment is derecognised upon disposal or when no future economic benefits are expected to arise from the continued use of the asset. Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal proceeds and the carrying amount of the item) is included in the statement of comprehensive income in the period the item is derecognised. In addition to its own current and deferred tax amounts, iSelect Limited also recognises the current tax liabilities (or assets) and the deferred tax assets arising from unused tax losses and unused tax credits assumed from controlled entities in the tax consolidated Group. Impairment The carrying values of plant and equipment are reviewed for impairment at each reporting date, with recoverable amount being estimated when events or changes in circumstances indicate that the carrying value may be impaired. The allocation of taxes to the head entity is recognised as an increase/decrease in the controlled entities intercompany accounts with the tax consolidated Group head entity. The recoverable amount of plant and equipment is the higher of fair value less costs to sell and value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. 30 2. sUmmary oF siGniFicant accoUntinG policies (continUeD) l) PROPERTy, PLANT AND EquIPmENT (CONTINuED) For an asset that does not generate largely independent cash inflows, recoverable amount is determined for the cash-generating unit to which the asset belongs, unless the asset’s value in use can be estimated to be close to its fair value. Impairment exists when the carrying value of an asset or cash-generating units exceeds its estimated recoverable amount. The asset or cash-generating unit is then written down to its recoverable amount. m) INTANGIBLE ASSETS Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangibles assets acquired in a business combination is measured at fair value as at the date of acquisition. Following initial recognition, intangible assets are carried at cost less any accumulated amortisation and any accumulated impairment losses. Internally generated intangible assets, excluding capitalised development costs, are not capitalised and expenditure is recognised in profit or loss in the year in which the expenditure is incurred. The useful lives of intangible assets are assessed to be either finite or infinite. Intangible assets with finite lives are amortised over the useful life and tested for impairment whenever there is an indication that the intangible asset may be impaired. The amortisation period and the amortisation method for an intangible asset with a finite useful life are either reviewed at the end of each reporting period or amortised over the life of the asset. Changes in the expected useful life or the expected pattern of consumption of future economic benefits embodied in the asset are accounted for prospectively by changing the amortisation period or method, as appropriate, which is a change in accounting estimate. Amortisation is calculated over the estimated useful life of the asset as follows: Research and Development costs Trademarks & Domain names Computer Software Goodwill Customer Contracts useful life 2 to 5 years indefinite 2 to 4 years indefinite 3 months The amortisation expense on intangible assets with finite lives is recognised in profit or loss in the expense category consistent with the function of the intangible assets. Intangible assets with indefinite useful lives are tested for impairment annually either individually or at the cash-generating unit level. Such intangibles are not amortised. The useful life of an intangible asset with an indefinite life is reviewed at each reporting period to determine whether indefinite life assessment continues to be supportable. If not, the change in the useful life assessment from indefinite to finite is accounted for as a change in an accounting estimate and is made on a prospective basis. Research and development costs Research costs are expensed as incurred. An intangible asset arising from development expenditure on an internal project is recognised only when the Group can demonstrate the technical feasibility of completing the intangible asset so that it will be available for use or sale, its intention to complete and its ability to use or sell the asset, how the asset will generate future economic benefits, the availability of resources to complete the development and the ability to measure reliably the expenditure attributable to the intangible asset during its development. Following the initial recognition of the development expenditure, the asset is carried at cost less any accumulated amortisation and accumulated impairment losses. Amortisation of the asset begins when development is complete and the asset is available for use. Any expenditure so capitalised is amortised over the period of expected benefit from the related project. Web site development costs, customer lists and brand names capitalised as an intangible asset are amortised on a straight line basis with a useful life as detailed above. Goodwill Goodwill that arises upon the acquisition of subsidiaries is included in intangible assets. For the measurement of goodwill at initial recognition, see note 2(c). Subsequent measurement of goodwill is measured at cost, tested for impairment annually. For the purpose of impairment testing, goodwill acquired in a business combination is, from the acquisition date, allocated to each of the Group’s cash-generating units that are expected to benefit from the combination, irrespective of whether other assets or liabilities of the acquire are assigned to those units. Where goodwill forms part of a cash-generating unit and part of the operation within that unit is disposed of, the goodwill associated with the operation disposed of is included in the carrying amount of the operation when determining the gain or loss on disposal of the operation. Goodwill disposed of in this circumstance is measured based on the relative values of the operation disposed of and the portion of the cash-generating unit retained. n) INvESTmENTS Investments in controlled entities are carried at the lower of cost and recoverable amount. o) ImPAIRmENT OF ASSETS The Group monitors throughout the year whether there is an indication that an asset may be impaired. If any such indication exists, or when annual impairment testing for an asset is required, the Group makes an estimate of the asset’s recoverable amount. An asset’s recoverable amount is the higher of its fair value less costs to sell and its value in use and is determined for an individual asset, unless the asset does not generate cash inflows that are largely independent of those from other assets or groups of assets and the asset’s value in use cannot be estimated to be close to its fair value. In such cases the asset is tested for impairment as part of the cash-generating unit to which it belongs. When the carrying amount of an asset or cash-generating unit exceeds its recoverable amount, the asset or cash-generating unit is considered impaired and is written down to its recoverable amount. In assessing value in use, the estimated future cash flows are discounted to their present value using a discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. Impairment losses relating to continuing operations are recognised in those expense categories consistent with the function of the impaired asset. iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 2012 31 An assessment is also made at each reporting date as to whether there is any indication that previously recognised impairment losses may no longer exist or may have decreased. If such indication exists, the recoverable amount is estimated. A previously recognised impairment loss is reversed only if there has been a change in the estimates used to determine the asset’s recoverable amount since the last impairment loss was recognised. If that is the case the carrying amount of the asset is increased to its recoverable amount. That increased amount cannot exceed the carrying amount that would have been determined, net of depreciation, had no impairment loss been recognised for the asset in prior periods. Such reversal is recognised in statement of comprehensive income. After such a reversal the depreciation charge is adjusted in future periods to allocate the asset’s revised carrying amount, less any residual value, on a systematic basis over its remaining useful life. p) TRADE AND OThER PAyABLES Trade payables and other payables are carried at amortised cost and represent liabilities for goods and services provided to the Group prior to the end of the reporting date that are unpaid and arise when the Group becomes obliged to make future payments in respect of the purchase of these goods and services. q) LOANS AND BORROWINGS Loans and borrowings are recognised initially at fair value plus directly attributable transaction costs. After initial recognition, interest bearing loans and borrowings are subsequently measured at amortised cost using the effective interest rate method. Gains and losses are recognised in the statement of comprehensive income when the liabilities are derecognised as well as through the effective interest rate method amortisation process. Amortised cost is calculated by taking into account any discount or premium on acquisition and fees or costs that are an integral part of the effective interest rate method. The effective interest rate method amortisation is included in finance costs in the statement of comprehensive income. r) PROvISIONS Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. Where the Group expects some or all of a provision to be reimbursed, for example under an insurance contract, the reimbursement is recognised as a separate asset but only when the reimbursement is virtually certain. The expense relating to any provision is presented in the statement of comprehensive income net of any reimbursement. If the effect of the time value of money is material, provisions are determined by discounting the expected future cash flows at a pre-tax rate that reflects current market assessments of the time value of money and the risks specific to the liability. Where discounting is used, the increase in the provision due to the passage of time is recognised as a borrowing cost. s) EmPLOyEE BENEFITS Provision is made for employee benefits accumulated as a result of employees rendering services up to the reporting date. These benefits include wages and salaries, annual leave and long service leave. Liabilities arising in respect of wages and salaries, annual leave and any other employee benefits expected to be settled within twelve months of the reporting date are measured at their nominal amounts based on remuneration rates which are expected to be paid when the liability is settled. All other employee benefit liabilities are measured at the present value of the estimated future cash outflow to be made in respect of services provided by employees up to the reporting date. In determining the present value of future cash outflows, the market yield as at the reporting date on national government bonds, which have terms to maturity approximating the terms of the related liability, are used. Employee benefits expenses and revenues arising in respect of wages and salaries, non-monetary benefits, annual leave, long service leave and other leave benefits; and other types of employee benefits are recognised against profits on a net basis in their respective categories. t) ShARE BASED PAymENTS The Group provides benefits to its employees (including key management personnel) in the form of share based payments, whereby employees render services in exchange for shares or rights over shares (equity- settled transactions). During the year there were currently three plans in place to provide these benefits: – the Employee Share Option Plan, which provides benefits to employees, including Directors; – CEO Plan, which provides benefits to the Chief Executive Officer; and – Ninemsn Option agreement, which provides benefits to ninemsn, a major shareholder. The cost of these equity-settled transactions with employees is measured by reference to the fair value of the equity instruments at the date at which they were granted. The fair value was determined by the Directors and management using a Binomial model. In valuing equity-settled transactions, no account is taken of any vesting conditions. The cost of equity-settled transactions is recognised, together with a corresponding increase in equity, over the period in which the performance and/or service conditions are fulfilled (the vesting period), ending on the date on which the relevant employees become fully entitled to the award (the vesting date). At each subsequent reporting date until vesting, the cumulative charge to the statement of comprehensive income is the product of (i) the grant date fair value of the award; (ii) the current best estimate of the number of awards that will vest, taking into account such factors as the likelihood of employee turnover during the vesting period and the likelihood of non-market performance conditions being met; and (iii) the expired portion of the vesting period. 32 2. sUmmary oF siGniFicant accoUntinG policies 3. Financial risk manaGement anD oBjectives (continUeD) anD policies The Group does not use derivative financial instruments such as foreign exchange contracts and interest rate swaps to hedge certain risk exposures. It does not operate internationally and is not exposed to either securities price risk, foreign exchange risk or commodity price risk. The main risks arising from the Group’s financial instruments are interest rate risk, credit risk, liquidity risk, foreign currency risk and fair value risk. The Group uses different methods to measure and manage different types of risks to which it is exposed. These include monitoring levels of exposure to interest rate risk and assessments of market forecasts for interest rates. Ageing analyses and monitoring of specific credit allowances are undertaken to manage credit risk, liquidity risk is monitored through the development of future rolling cash flow forecasts and comprehensive capital management planning. The Board of Directors is continuing to review the Group’s risk and capital management framework and has an Audit and Risk Committee to aid and oversee this process. The Group’s policies in relation to financial risks to which it has exposure are detailed below. a) mARkET RISk Market risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in market prices. Market prices comprise four types of risk: interest rate risk, currency risk, commodity price risk and other price risk, such as equity price risk. Financial instruments affected by market risk include loans and borrowings, trail commission receivables, deposits, available-for-sale investments and derivative financial instruments. Cash flow and fair value interest rate risk The Group’s main interest rate risk arises from cash and cash equivalents, net present value of future trail commission receivables and borrowings. Interest on borrowings is denominated in the currency of the borrowing and that are matched by the cash flows generated by the underlying operations of the Group. This provides an economic hedge without derivatives being entered into and therefore hedge accounting is not applied in these circumstances. The following sensitivity analysis is based on the interest rate risk exposures in existence at the reporting date: t) ShARE BASED PAymENTS (CONTINuED) The charge to the statement of comprehensive income for the period is the cumulative amount as calculated above less the amounts already charged in previous periods. There is a corresponding credit to equity. Until an award has vested, any amounts recorded are contingent and will be adjusted if more or fewer awards vest than were originally anticipated to do so. Any award subject to a market condition is considered to vest irrespective of whether or not that market condition is fulfilled, provided that all other conditions are satisfied. If the terms of an equity-settled award are modified, as a minimum an expense is recognised as if the terms had not been modified. An additional expense is recognised for any modification that increases the total fair value of the share based payment arrangement, or is otherwise beneficial to the employee, as measured at the date of modification. If an equity-settled award is cancelled, it is treated as if it had vested on the date of cancellation, and any expense not yet recognised for the award is recognised immediately. However, if a new award is substituted for the cancelled award and designated as a replacement award on the date that it is granted, the cancelled and new award are treated as if they were a modification of the original award, as described in the previous paragraph. COmPARATIvE BALANCES u) Except as disclosed in note 2(e), accounting policies adopted are consistent with those of the previous year. Where expenses have been reallocated between departments or within expense lines, the comparatives for the previous year have been reallocated also to assist comparability between the years. v) ONEROuS CONTRACTS A provision for onerous contracts is recognised when the expected benefits to be derived by the Group from the contract are lower than the unavoidable cost of meeting its obligations under the contract. The provision is measured at the present value of the lower of the expected cost of terminating the contract and the expected net cost of continuing with the contract. Before a provision is established, the Group recognises any impairment loss on assets associated with the contract. w) INTEREST ExPENSE Interest expense comprises interest expense on borrowings and is recognised in profit or loss using the effective interest method. x) CONTRIBuTED EquITy Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares or options are shown in equity as a deduction, net of tax, from the proceeds. iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 201233 Notes 2012 $ ‘000 2011 $ ‘000 7 8 9 9 13 15 20,012 15,338 26,534 17,499 5,111 20,239 64,925 41,241 126,809 84,090 21,246 35,000 56,246 9,520 – 9,520 70,563 74,570 Financial Assets Current Cash and cash equivalents Trade and other receivables Net present value of future trail commission Non Current Net present value of future trail commission Financial Liabilities Current Trade and other payables Borrowings Net Exposure At 30 June 2012, if interest rates had moved, as illustrated in the table below, with all other variables held constant, post tax profit would have been affected as follows: TOTAL Consolidated +1% (100 basis points) -1% (100 basis points) TRAIL COmmISSION Consolidated +1% (100 basis points) -1% (100 basis points) CASh AT BANk Consolidated +1% (100 basis points) -1% (100 basis points) Post Tax Profit higher/(Lower) 2012 $ ‘000 2011 $ ‘000 (1,897) 2,074 (1,189) 1,295 (2,037) 2,214 (1,311) 1,417 140 (140) 122 (122)     34 3. Financial risk manaGement anD oBjectives anD policies (continUeD) a) mARkET RISk (CONTINuED) Judgements of reasonably possible movements The movements in profit are due to higher/lower interest income from cash balances and higher/lower net present value of future trail commission. The sensitivity is higher in 2012 than in 2011 because of higher net present value of future trail commission. b) FOREIGN CuRRENCy RISk The Group has minimal transactional currency exposure. Such exposure arises from purchases by an operating entity in currencies other than the functional currency. c) CREDIT RISk Credit risk is managed on a group basis. Credit risk arises from cash and cash management equivalents through receivables with customers and deposits with banks and financial institutions. The Group has exposure to credit risk associated with the health, life and general funds and mortgage providers, with regard to the fair value calculation of the trail commissions (as discussed in note 2(f) and outstanding receivables. Estimates of the likely credit risk associated with the health, life and general funds and mortgage providers are incorporated in the discount rates (one of the assumptions used in the fair value calculation). Any risk in relation to other revenue has been reflected in the provision for doubtful debts recognised. Exposure to credit risk The carrying amount of financial assets represents the maximum credit exposure. The maximum exposure to credit risk at the reporting date was as follows: Carrying amount 2012 $ ‘000 2011 $ ‘000 20,012 17,499 15,338 5,111 91,459 61,480 Notes 7 8 9 Cash and cash equivalents Trade and other receivables Net present value of future trail commission Total 126,809 84,090 The Group’s exposure to credit risk is influenced mainly by the individual characteristics of each customer. However, management also considers the demographics of the Group’s customer base, including the default risk of the industry and country in which customers operate, as these factors may have an influence on credit risk, particularly in the current deteriorating economic circumstances. It is the Group’s policy that all key partners who wish to trade on credit terms are subject to credit verification procedures. Receivable balances are monitored on an ongoing basis. The Group establishes an allowance for impairment that represents its estimate of incurred losses in respect of trade and other receivables and investments. The main components of this allowance are a specific loss component that relates to individually significant exposures. The Group otherwise does not require collateral in respect of trade and other receivables. Impairment losses The ageing of the trade and other receivables at the reporting date that were not impaired was as follows: Carrying amount 2012 $ ‘000 2011 $ ‘000 Neither past due nor impaired 14,335 5,111 Past due 1–30 days Past due 31–90 days Past due 90+ days Total 514 338 151 – – – 15,338 5,111 The movement in the allowance for impairment in respect of trade and other receivables during the year was as follows: Opening balance Impairment loss recognised Fair value adjustment due to acquisition Amounts written off Closing balance 2012 $ ‘000 2011 $ ‘000 – 63 68 – 131 – – – – – At 30 June 2012 an impairment loss of $68,000 relates to trade receivables acquired as part of the acquisition of InfoChoice Limited (see note 4). The remainder of the impairment loss at 30 June 2012 relates to several customers that have indicated that they are not expecting to be able to pay their outstanding balances, mainly due to economic circumstances. The Group believes that the unimpaired amounts that are past due by more than 30 days are still collectible, based on historic payment behaviour and extensive analysis of customer credit risk, including the underlying customers’ credit ratings, when available. Based on the Group’s monitoring of customer credit risk, the Group believes that, except as indicated above, no impairment allowance is necessary in respect of trade receivables not past due. Cash and cash equivalents The Group held cash and cash equivalents of $20,012,000 at 30 June 2012 (2011: $17,499,000), which represents its maximum credit exposure on these assets. The cash and cash equivalents are held with bank and financial institution counterparties. d) LIquIDITy RISk The Group aims to maintain the level of its cash and cash equivalents at an amount to meet its financial obligations. The Group also monitors the level of expected cash inflows on trade and other receivables together with expected cash outflows on trade and other payables through rolling forecasts. This excludes the potential impact of extreme circumstances that cannot reasonably be predicted. iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 201235 Concentrations arise when a number of counterparties are engaged in similar business activities, or activities in the same geographical region, or have economic features that would cause their ability to meet contractual obligations to be similarly affected by changes in economic, political or other conditions. Concentrations indicate the relative sensitivity of the Group’s performance to developments affecting a particular industry. In order to avoid excessive concentrations of risk, the Group’s internal policies and procedures include specific guidelines to focus on maintaining a diversified portfolio. Identified concentrations of credit risks are controlled and managed accordingly. The following are the contractual maturities of financial liabilities, including estimated interest payments and excluding the impact of netting agreements: 30 June 2012 Carrying amount $ `000 Contractual cash flows $ `000 Non-derivative financial liabilities Borrowings Trade payables Total 35,000 21,246 56,246 2 mths or less $ `000 35,704 21,246 35,704 21,246 56,950 56,950 2–12 mths $ `000 1–2 years $ ’000 2–5 years $ `000 more than 5 years $ `000 – – – – – – – – – – – – 30 June 2011 Carrying amount $ `000 Contractual cash flows $ `000 Non-derivative financial liabilities Borrowings Trade payables Total – 9,520 9,520 – 9,520 9,520 2 mths or less $ `000 – 9,520 9,520 2–12 mths $ `000 1–2 years $ ’000 2–5 years $ `000 more than 5 years $ `000 – – – – – – – – – – – – The gross outflows disclosed in the previous table represent the contractual undiscounted cash flows relating to derivative financial liabilities held for risk management purposes and which are usually not closed out prior to contractual maturity. As disclosed in note 15, the Group has a secured loan which contains a debt covenant. A breach of this covenant may require the Group to repay the loan earlier than indicated in the above table. The interest payments on variable interest rate in the table above reflect current interest rate payable at the period end and these amounts may change as market interest rates change. Except for these financial liabilities, it is not expected that the cash flows included in the maturity analysis could occur significantly earlier, or at significantly different amounts. On 20 August 2012, the repayment date of the $35 million of current borrowings with Goldman Sachs Lending Partners LLC (Facility Agent) & Goldman Sachs & Partners Australia Capital Markets Limited (Arranger) (“Goldman Sachs”) was extended by agreement under normal commercial terms to 17 December 2012. On 28 September 2012 and 5 October 2012, a total of $28.829 million was raised through the issue of 1,558,351 shares at $18.50 a share to institutional and sophisticated investors. These funds were used to repay $20.729 million of the current borrowings with Goldman Sachs. On 30 October 2012, a new $25 million facility was entered into with Credit Suisse AG under normal commercial terms, with a repayment date of 20 December 2013. It is the Directors intention to draw down on this facility on 1 November 2012, subject to certain procedural conditions being met. On this date, it is the Directors intention to then fully repay the remaining current borrowings of $14.271 million to Goldman Sachs. 36 Financial risk manaGement anD oBjectives anD policies (continUeD) 3. e) FAIR vALuE RISk The fair values of financial assets and liabilities, together with the carrying amounts shown in the statement of financial position are as follows: Fair values versus carrying amounts 30 June 2012 Cash and cash equivalents Trade and other receivables Net present value of future trail commission Total Borrowings Trade and other payables Total 30 June 2011 Cash and cash equivalents Trade and other receivables Net present value of future trail commission Total Borrowings Trade and other payables Total Trading $ `000 20,012 15,338 91,459 126,809 35,000 21,246 56,246 Trading $ `000 17,499 5,111 61,480 84,090 – 9,520 9,520 Other financial liabilities $ `000 Total carrying amount $ `000 – – – – – – – 20,012 15,338 91,459 126,809 35,000 21,246 56,246 Other financial liabilities $ `000 Total carrying amount $ `000 – – – – – – – 17,499 5,111 61,480 84,090 – 9,520 9,520 Fair value $ `000 20,012 15,338 91,459 126,809 35,000 21,246 56,246 Fair value $ `000 17,499 5,111 61,480 84,090 – 9,520 9,520 iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 201237 The Group uses various methods in estimating the fair value of a financial instrument. The methods comprise: Level 1 – the fair value is calculated using quoted prices in active markets. Level 2 – the fair value is estimated using inputs other than quoted prices included in Level 1 that are observable for the asset or liability, either directly (as prices) or indirectly (derived from prices). Level 3 – the fair value is estimated using inputs for the asset or liability that are not based on observable market data. The table below analyses financial instruments carried at fair value, by valuation method. year ended 30 June 2012 quoted market price (Level 1) $ ‘000 valuation technique – market observable inputs (Level 2) $ ‘000 valuation technique – non-market observable inputs (Level 3) $ ‘000 Financial Assets Cash and cash equivalents Trade and other receivables Net present value of future trail commission Total Financial Liabilities Borrowings Trade and other payables Total 20,012 – – 20,012 – – – – 15,338 – 15,338 35,000 21,246 56,246 year ended 30 June 2011 quoted market price (Level 1) $ ‘000 valuation technique – market observable inputs (Level 2) $ ‘000 valuation technique –   non-market observable inputs (Level 3) $ ‘000 Financial Assets Cash and cash equivalents Trade and other receivables Net present value of future trail commission Total Financial Liabilities Borrowings Trade and other payables Total 17,499 – – 17,499 – – – – 5,111 – 5,111 – 9,520 9,520 For financial instruments not quoted in active markets, the Group used valuation techniques such as present value techniques, comparison to similar instruments for which market observable prices exist and other relevant models used by market participants. These valuation techniques use both observable and unobservable market inputs. Total $ ‘000 20,012 15,338 91,459 – – 91,459 91,459 126,809 – – – 35,000 21,246 56,246 Total $ ‘000 17,499 5,111 61,480 – – 61,480 61,480 84,090 – – – – 9,520 9,520                     38 2012 $ ‘000 61,480 44,231 (5,973) (24,503) 7,441 8,783 2011 $ ‘000 38,250 29,893 (2,551) (14,439) 4,310 6,017 Financial risk manaGement anD oBjectives anD policies (continUeD) 3. e) FAIR vALuE RISk (CONTINuED) Reconciliation of Level 3 fair value movements Opening Balance New Receivable Lapsed Receivable Cash Receipts Gains/(Losses) from movement in discount rate Gains/(Losses) from movement in other fair value assumptions Closing Balance 91,459 61,480 The Group uses the discounted cash flow method in determining the fair value of the unlisted asset. The potential effect of using reasonable possible alternative assumptions based on a change in combined relevant inputs by 1% would have the effect of reducing the fair value by to $7,774,000 (2011: $5,050,000) should the discount rate increase, premium price decrease or termination rates increase, or increase the fair value by $8,471,000 (2011: $5,590,160)  should the opposite apply. Individually, the effects of these inputs would not individually give rise to any additional amount greater than those stated. If the assumption that there is a potential impact of future regulatory or federal government policy change be removed, the valuation would increase by $784,000 ($2011: $586,334). f) CAPITAL mANAGEmENT The Board’s policy is to maintain a strong capital base so as to maintain investor, creditor and market confidence and to sustain operations and future development of the business. Capital consists of ordinary shares and retained earnings. The Board of Directors monitors the return on capital and seeks to maintain a balance between the higher returns that might be possible with higher levels of borrowings and the advantages and security afforded by a sound capital position. There were no changes in the Group’s approach to capital management during the year. iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 2012 39 4. acqUisitions oF sUBsiDiary On 14 November 2011 the Group obtained control of InfoChoice Limited, an online comparison company dealing in predominantly financial products. Taking control of InfoChoice Limited will enable the Group to add additional comparison verticals to its existing businesses and also provide the Group with an increased share through access to the acquiree’s customer base. The profit from acquisition to 30 June 2012 in InfoChoice Limited contributed revenue of $3,400,000 and loss before tax of $779,000 to the Group’s result. If the acquisition had occurred on 1 July 2011, management estimates that contributed revenue would have been $5,275,000 and the contributed loss for the period would have $557,000. In determining these amounts, management has assumed that the fair value adjustments, determined provisionally, that arose on the date of acquisition would have been the same if the acquisition had occurred on 1 July 2011. The Group paid cash consideration of $33.538 million for the purchase of InfoChoice Limited, and the recognised amounts of assets acquired and liabilities assumed at the acquisition date: Cash Trade debtors Property, plant and equipment Brand name Computer software Customer contracts Other assets Deferred taxes Trade and other payables Unearned revenue Provisions Net identifiable assets Fair value recognised on acquisition $ ‘000 2,190 1,054 – 6,450 940 806 67 (216) (568) (332) (88) 10,303 The following fair values have been determined by management: – – – – For fair value of intangible assets in relation to customer lists refer to note 12(a) For fair value of brand names refer to note 12(a) For fair value of computer software refer to note 12(a) The fair value of Property, plant and equipment has been determined to be nil at acquisition. The trade receivables comprise of gross contractual amounts due of $1,122,000, of which $68,000 was expected to be uncollectible at the acquisition date. GOODWILL Goodwill was recognised as a result of the acquisition as follows: Total consideration transferred less Fair value of identifiable assets Total $ ‘000 33,538 10,303 23,235     4. acqUisitions oF sUBsiDiary (continUeD) CASh FLOW ON ACquISITION Net cash flow on acquisition was recognised as follows: Net cash acquired with subsidiary Cash paid Net cash flow on acquisition 40 $ ‘000 2,190 (33,538) (31,348) Acquisition-related costs The Group incurred acquisition-related costs of $1,260,000 relating to external legal fees and due diligence costs, which were expensed in the statement of comprehensive income. 5. revenUes anD expenses a) Revenue Marketing fees, net of clawback Present value trail commissions Click revenue Other business revenue Total sales revenue b) Employee entitlement expenses Cost of sales and administrative expenses include the following personnel expenses: Employee benefits Share based payments expense Total employee benefits expenses c) Research and development costs 2012 $ ’000 2011 $ ‘000 52,602 54,625 2,034 2,667 34,722 37,639 – 81 111,928 72,442 36,498 557 23,628 658 37,055 24,286 Amortisation of previously capitalised development costs 2,069 617 d) Depreciation expense Property, plant and equipment 1,985 2,568 The depreciation amounts shown in 2011 include accelerated depreciation for fixed assets being disposed of prior to the premises relocation, which occurred in November 2011. e) Lease expenditure Operating lease expenditure f) Relocation Costs Relocation Costs 1,560 543 (813) 1,592 Relocation costs relate to the expenditure incurred as a result of the planned move to the new premises at Bay Road, Cheltenham. The costs relate to legal, property management and property fees. Make good and onerous contract for rental costs incurred in the current building are also included, which have been reversed to the extent they are no longer required during the current financial period. iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 2012    41 2012 $ ‘000 2011 $ ‘000 1,260 217 g) Acquisition costs Acquisition Costs Acquisition costs relate to the legal and due diligence costs in association with the InfoChoice Limited acquisition. Refer to note 4 for further information on the InfoChoice Limited acquisition. h) Interest expense Interest expense Interest expense relates to the interest charged on the borrowings facility. i) Doubtful debts expense Doubtful debts expense 6. income tax Current income tax Current income tax benefit/(charge) Adjustment in respect of current income tax of previous years Deferred income tax Relating to origination and reversal of temporary differences Adjustments in respect of deferred income tax of previous years Income tax reported in income statement 1,770 63 2012 $ ‘000 2,054 (298) (7,890) (70) (6,204) A reconciliation of income tax benefit/(expense) applicable to account profit before income tax at the statutory income tax rate is as follows: Accounting profit before income tax Statutory income tax rate of 30% Adjustments in respect of current income tax of previous years Adjustments in respect of deferred income tax of previous years Share based payments Entertainment Research and development concessional deduction Other Total income tax expense Deferred tax assets relate to the following: Deferred tax assets from temporary differences on: Trade and other payables Provisions Carried forward losses Other Total deferred tax assets – – 2011 $ ‘000 2,216 286 (6,778) (92) (4,368) 15,025 (4,508) 286 (92) (197) (27) 170 – 19,133 (5,740) (298) (70) (167) (71) 272 (130) (6,204) (4,368) 768 2,166 8,450 140 11,524 221 1,082 6,695 64 8,062 42 2012 $ ‘000 (27,438) (7) (1,723) (98) (29,266) (17,742) 2011 $ ‘000 (18,444) (12) (927) – (19,383) (11,321) 6. income tax (continUeD) Deferred tax liabilities from temporary differences on: Present value of trail commission Accrued Interest Development costs Other Total deferred tax liabilities Net deferred tax liabilities TAx CONSOLIDATION The iSelect Group formed an income tax consolidated group as at 30 April 2007. iSelect Limited continue to act as the head Company of this Group. In addition on the 100% acquisition of InfoChoice Limited, it became part of the tax consolidated group. Members of the Group entered into a tax sharing agreement at that time that provided for the allocation of income tax liabilities between the entities should the head entity default on its tax payment obligations. No amounts are expected to be recognised in the financial statements in respect of this agreement on the basis that the probability of default is remote. The head entity and the controlled entities in the likely tax consolidated group continue to account for their own current and deferred tax balances. uNRECOGNISED DEFERRED TAx ASSETS Deferred tax assets of $2.8 million (gross tax loss of $9.3 million) in respect of losses acquired as part of the InfoChoice Limited acquisition have not been recognised as at 30 June 2012. 7. casH anD casH eqUivalents Cash at bank and in hand Term deposits Total cash and cash equivalents 2012 $ ‘000 10,870 9,142 20,012 2011 $ ‘000 6,999 10,500 17,499 Cash at bank and on hand earns interest at floating rates based on daily bank deposit rates. Short-term deposits are made for varying periods of between one day and three months, depending on the immediate cash requirements of the Group, and earn interest at the respective short-term deposit rates. iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 2012 43 2012 $ ‘000 2011 $ ‘000 12,929 10,657 4,054 557 (875) 1,425 (9,173) (29,979) (40) 11,158 6,204 3,396 (18) (362) 2012 $ ‘000 10,973 (131) 4,496 3,185 658 (841) – (1,148) (23,230) (707) 2,299 4,367 1,501 – (3,259) 2011 $ ‘000 5,111 – – 15,338 5,111 91,459 91,459 26,534 26,534 64,925 64,925 1,124 36 1,160 61,480 61,480 20,239 20,239 41,241 41,241 716 337 1,053 Reconciliation of statement of cash flows Reconciliation of net profit after tax to net cash flows from operations Net profit after tax Adjustments for non-cash income and expense items: Depreciation/amortisation Share options expensed Interest income classified as investing cash flow Interest expense classified as financing cash flow Increase/decrease in assets and liabilities Trade and other receivables Net present value of future trail commission Other assets Trade and other payables Deferred taxes Provisions Other liabilities Net cash from/(used in) operating activities 8. traDe anD otHer receivaBles Trade receivables, third parties Provision for doubtful debts Other receivables Total trade and other receivables 9. net present valUe oF FUtUre trail commission Net present value of future trail commission Total net present value of future trail commission Current Net present value of future trail commission Non-Current Net present value of future trail commission Total 10. otHer assets Prepayments Other Assets Total other assets   44 Total $ `000 1,969 940 8,456 – – 11. property, plant anD eqUipment Leasehold Improvements $ `000 Office/ Computer equipment $ `000 motor vehicles $ `000 Computer software $ `000 Furniture fixtures and fittings $ `000 year Ended 30 June 2012 At 1 July 2011 Net of accumulated depreciation Acquired through acquisition Additions Disposals Transfers – – 6,625 – – 909 – 1,438 – – Depreciation for the period (848) (510) – – 85 – – (2) 1,016 940 214 – – 44 – 94 – – (614) (11) (1,985) At 30 June 2012 Net of accumulated depreciation 5,777 1,837 83 1,556 127 9,380 At 1 July 2011 Cost value Accumulated depreciation Net carrying amount At 30 June 2012 Cost value Accumulated depreciation Net carrying amount year Ended 30 June 2011 At 1 July 2010 Net of accumulated depreciation Additions Transfers Depreciation for the period At 30 June 2011 Net of accumulated depreciation At 1 July 2010 Cost value Accumulated depreciation Net carrying amount At 30 June 2011 Cost value Accumulated depreciation Net carrying amount 1,769 (1,769) – 8,394 (2,617) 5,777 1,075 87 – (1,162) – 1,682 (607) 1,075 1,769 (1,769) – 2,302 (1,393) 909 3,740 (1,903) 1,837 716 589 – (396) 909 1,713 (997) 716 2,302 (1,393) 909 – – – 85 (2) 83 – – – – – – – – – – – 1,992 (976) 1,016 3,146 (1,590) 1,556 617 722 43 (366) 916 (872) 44 1,010 (883) 127 524 164 – (644) 6,979 (5,010) 1,969 16,375 (6,995) 9,380 2,932 1,562 43 (2,568) 1,016 44 1,969 1,227 (610) 617 1,992 (976) 1,016 752 (228) 524 916 (872) 44 5,374 (2,442) 2,932 6,979 (5,010) 1,969 iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 201245 12. non-cUrrent assets – intanGiBle assets Development Costs $ ‘000 Trademarks & Domain Names $ ‘000 Computer Software $ ‘000 Goodwill $ ‘000 Brand Name $ ‘000 Customer Contracts $ ‘000 Total $ ‘000 year Ended 30 June 2012 At 1 July 2011 Net of accumulated depreciation and impairment Additions Acquired through acquisition Amortisation At 30 June 2012 Net of accumulated depreciation and impairment At 30 June 2012 3,477 4,948 – (1,263) 201 – – – 7,162 201 Cost (gross carrying amount) 10,890 Accumulated amortisation and impairment Net carrying amount year Ended 30 June 2011 At 1 July 2010 Net of accumulated depreciation and impairment Additions Disposals Amortisation At 30 June 2011 Net of accumulated depreciation and impairment At 30 June 2011 Cost (gross carrying amount) Accumulated amortisation and impairment Net carrying amount 201 – 201 201 – – – (3,728) 7,162 1,649 2,445 – (617) 3,477 201 5,942 (2,465) 3,477 201 – 201 – – – – – – – – 43 – (43) – – – – – – – 23,235 – – – 6,450 – – – 806 (806) 3,678 4,948 30,491 (2,069) 23,235 6,450 – 37,048 23,235 6,450 806 41,582 – – (806) (4,534) 23,235 6,450 – – – – – – – – – – – – – – – – – – – – – – 37,048 1,893 2,445 (43) (617) 3,678 6,143 (2,465) 3,678 a) DESCRIPTION OF INTANGIBLE ASSETS i) Development costs Development costs relate to the development of the Group’s various websites and customer conversion systems and are carried at cost less accumulated amortisation and accumulated impairment losses. This intangible asset has been assessed as having a finite life and is amortised using the straight-line method over a period of between two to five years. The amortisation has been recognised in the statement of comprehensive income in amortisation. If an impairment indication arises, the recoverable amount is estimated and an impairment loss is recognised to the extent that the recoverable amount is lower than the carrying amount. ii) Trademark and domain names Trademark and domain names are carried at cost and are not amortised. These intangible assets have been determined to have infinite useful lives. These assets were tested for impairment as at 30 June 2012, on a ‘value-in-use’ basis.   46 and equity. The cost of equity is derived from the expected return on investment by the Group’s investors. The cost of debt is based on the interest bearing borrowings the Group is obliged to service. Segment-specific risk is incorporated by applying individual beta factors. The beta factors are evaluated annually based on publicly available marked data. As a result, the pre-tax discount rate applied is 15.7%. Growth rate estimates For each CGU, five years of cash flows have been included in the discounted cash flow models. These are based on projections from 2013 financial budgets, 2014–2015 financial forecasts, and a growth rates ranging from 2% to 5% for all CGU’s other than Home Loans, which has a 200% growth rate applied for 2016, and 5% for 2017. A long-term growth rate into perpetuity has been determined for 2018 onward and is the lower of nominal growth rate applicable to the individual CGU, or 2.9%. A static 5% growth rate has been applied to general corporate overhead. market share assumptions These assumptions are important because management assesses how the unit’s position, relative to its competitors, might change over the budget period. Management expects the Group’s share of its respective markets to grow over the budget period. SENSITIvITy TO ChANGES IN ASSumPTIONS With regard to the assessment of ‘value-in-use’ of the CGUs other than the Home Loans CGU, management believes that no reasonably possible change in any of the above key assumptions would cause the carrying value of the units to materially exceed its recoverable amount. For the Home Loans unit, the estimated recoverable amount is $1,992,000 greater than its carrying value and, consequently, any adverse change in a key assumption would result in an impairment loss. The implications of the key assumptions for the recoverable amount are discussed below: Growth rate assumptions – Management recognises that the Home Loans CGU is a new entrant to the market and the possibility of the speed of its growth may have a significant impact on growth rate assumptions applied. To have an adverse impact on the forecasts included in the budget, a reduction to 168% in the EBITDA growth rate for 2016 would result in an impairment. Discount rate assumptions –To have an adverse impact on the forecasts included in the budget, an increase of the pre-tax discount rate to 17.2% would result in an impairment of the Home Loans CGU. 12. non-cUrrent assets – intanGiBle assets (continUeD) a) DESCRIPTION OF INTANGIBLE ASSETS (CONTINuED) iii) Goodwill Goodwill relates to the acquisition of InfoChoice Limited; refer to note 4 for further information on recognition and measurement criterion. iv) Brand Name The brand name acquired as part of the InfoChoice Limited acquisition were initially recognised at fair value. This intangible asset has been determined to have infinite useful life. These assets were tested for impairment as at 30 June 2012, refer to note 12 (b). v) Customer Contracts The customer contract asset acquired as part of the InfoChoice Limited acquisition is carried at cost less accumulated amortisation and accumulated impairment losses. This intangible asset has been assessed as having a finite life and is amortised using the straight-line method over the remaining period of the contract terms. The amortisation has been recognised in the statement of comprehensive income in amortisation. This asset is fully written down as at 30 June 2012. b) ImPAIRmENT TESTING OF GOODWILL AND INTANGIBLES WITh INDEFINITE LIvES Goodwill acquired through the InfoChoice Limited acquisition has been allocated to the cash generating units (“CGU”s) for impairment testing as follows: Health Home Loans Money Other $ ‘000 4,634 10,088 6,801 1,712 23,235 Brand names acquired through the InfoChoice Limited acquisition have an indefinite useful life and are allocated to a Group level. The Group performed its annual impairment test as at 30 June 2012. The recoverable amount of CGUs has been determined based on a value in use calculation using a combination of cash flow projections from 2013 financial budgets approved by the Board, 2014–2015 financial forecasts approved by senior management, and a growth rate increment for subsequent years. A pre-tax discount rate is applied to the cash flow projections. As a result of this analysis, no impairment was identified for the CGUs for which goodwill or brand names are allocated. kEy ASSumPTIONS uSED IN vALuE IN uSE CALCuLATION Discount rates Discount rates represent the current market assessment of the risks specific to each CGU, taking into consideration the time value of money and individual risks of the underlying assets that have not been incorporated in the cash flow estimates. The discount rate calculation is based on the specific circumstances of the Group and its operating segments and is derived from its weighted average cost of capital (WACC). The WACC takes into account both debt iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 2012  47 2012 $ ‘000 2011 $ ‘000 4,684 16,562 21,246 833 8,687 9,520 2012 $ ‘000 2011 $ ‘000 1,581 224 319 1,856 252 4,232 304 2,554 2,858 1,011 153 48 1,162 1,049 3,423 183 – 183 13. traDe anD otHer payaBles Trade payables Other payables Total trade and other payables Trade payable and other payables are non-interest bearing and are normally settled on 30 day terms. 14. provisions Current Provisions Annual leave Long service leave Lease incentive Clawback Other Total Non-Current Provisions Long service leave Lease incentive Total a) NATuRE AND TImING OF PROvISIONS i) Clawback provision The Group has recognised a provision for expected clawback of marketing fees receivable from health, life and general funds due to early termination of policies by new members. This is based on historic and average industry rates of attrition. Clawback of fees is incurred within zero to twelve months of the sale of the relevant policies. ii) Provision for lease incentive Relates to the receipt of lease incentive payments in relation to the Group’s operating premises. This revenue has been deferred and is being recognised in the statement of comprehensive income over the life of the lease. iii) Other Other provisions included the net provision for make good and onerous contracts recognised in the previous financial year in relation to the previous office lease of 973 Nepean Highway, Moorabbin.  During the financial year, management negotiated a subletting arrangement and a release from certain make good requirements. To the extent such provisions were not required, they were reversed in the current financial year. Also included in other provisions are specific provisions in relation to allowances for make good transactions. b) mOvEmENT IN PROvISIONS Movements in each class of provision during the financial year, other than provisions relating to employee benefits, are set out below: Clawback Lease incentive Other As at beginning of the period Arising during the year Utilised Unused amounts reversed 2012 $ ‘000 1,162 5,179 2011 $ ‘000 775 3,721 (4,485) (3,334) – – 2012 $ ‘000 48 3,192 (367) – At end of the period 1,856 1,162 2,873 2011 $ ‘000 334 – (286) – 48 2012 $ ‘000 1,049 252 (235) (814) 252 2011 $ ‘000 78 1,049 (78) – 1,049     48 15. BorroWinGs This note provides information about the contractual terms of the Group’s interest-bearing loans and borrowings, which are measured at amortised cost. For more information about the Group’s exposure to interest rate, foreign currency and liquidity risk, see note 3. Terms and debt repayment schedules Currency Nominated interest rate year of maturity Face value $ ‘000 Carrying amount $ ‘000 Face value $ ‘000 Carrying amount $ ‘000 2012 2011 Borrowings AUD 7.58% 2012 35,000 35,000 Total interest-bearing liabilities 35,000 35,000 – – – – On 20 August 2012, the repayment date of the $35 million of current borrowings with Goldman Sachs Lending Partners LLC (Facility Agent) & Goldman Sachs & Partners Australia Capital Markets Limited (Arranger) (“Goldman Sachs”) was extended by agreement under normal commercial terms to 17 December 2012. On 28 September 2012 and 5 October 2012, a total of $28.829 million was raised through the issue of 1,558,351 shares at $18.50 a share to institutional and sophisticated investors. These funds were used to repay $20.729 million of the current borrowings with Goldman Sachs. On 30 October 2012, a new $25 million facility was entered into with Credit Suisse AG under normal commercial terms, with a repayment date of 20 December 2013. It is the Directors intention to draw down on this facility on 1 November 2012, subject to certain procedural conditions being met. On this date, it is the Directors intention to then fully repay the remaining current borrowings of $14.271 million to Goldman Sachs. 16. issUeD capital Issued and paid up capital Ordinary shares fully paid (number) 2012 $ 49,759,000 18,808,949 CONSOLIDATED 2011 $ 36,582,000 14,692,314 Share capital increased during the year as a result of the issue of ordinary shares to option holders exercising 4,166,073 share options (2011: 832,000). There were no capital raisings during the year. The total number of share options outstanding at 30 June 2012 is 2,434,135 (2011: 6,793,731). Refer to note 22(b) for the reconciliation of movements in share options during the year. Ordinary shares have the right to receive dividends as declared and, in the event of winding up the Group, to participate in the proceeds from the sale of all surplus assets in proportion to the number of and amounts paid up on shares held. Ordinary shares entitle their holder to one vote, either in person or by proxy, at a meeting of the Group. Effective 1 July 1998, the Corporations legislation in place abolished the concepts of authorised capital and par value shares. Accordingly, the Group does not have authorised capital nor par value in respect of its issued shares. 17. commitments anD continGencies a) OPERATING LEASE COmmITmENTS During the previous financial year the Group entered into a commercial lease for the current premises which had an initial life of 10 years with the option to renew at the end of the contract period. During 2011 the Group also entered into several hire purchase motor vehicle leases with a life of 3 years. There are no restrictions placed upon the lessee by entering into these leases. iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 201249 CONSOLIDATED 2012 $ ‘000 2011 $ ‘000 2,181 9,252 10,161 21,594 1,560 1,963 8,542 12,461 22,966 543 Future minimum rentals payable under non-cancellable operating leases are as follows: Operating Lease Commitments minimum lease payments Not later than one year Later than 1 year and not later than 5 years More than 5 years Total operating lease commitments Operating lease expenses recognised as an expense during the period: b) CONTINGENCIES On 24 October 2011, iSelect Life Pty Ltd reported to the Australian Securities & Investments Commission a breach in relation to its Australian Financial Services Licence relating to life insurance policies sold between April 2009 and March 2011. As a result of this breach, an internal review of all life insurance policies sold during that period is being undertaken. The amount (if any) of any liability cannot be reliably determined at this time, accordingly no amounts have been recorded in the Financial Statements for the year ended 30 June 2012. Potential liabilities for the Group, should any obligation be identified, are expected to be covered by insurance maintained by the Group. In March 2012, Bupa Australia Pty Ltd issued legal proceedings against iSelect in the Federal Court, which are due to be heard at trial in 2013. In October 2012, Bupa Australia joined two iSelect Directors, Damien Waller and Matthew McCann to the proceedings. iSelect intends to vigorously defend the allegations which relate to alleged misleading and deceptive advertising. iSelect has also brought its own cross claim against Bupa Australia Pty Ltd and its Managing Director for misleading and deceptive conduct. Legal expenses incurred in relation to these proceedings have been expensed as incurred. Given the outcome of the proceedings are unknown, no further provisions have been made. 18. relateD party DisclosUre a) SuBSIDIARIES The consolidated financial statements include the financial statements of iSelect Limited and the subsidiaries listed in the following table: Name Country of incorporation iSelect Health Pty Ltd iSelect Life Pty Ltd iSelect General Pty Ltd iSelect Media Pty Ltd iSelect Mortgages Pty Ltd Mobileselect Pty Ltd InfoChoice Pty Ltd iSelect Services Pty Ltd Tyrian Pty Ltd Australia Australia Australia Australia Australia Australia Australia Australia Australia b) uLTImATE PARENT iSelect Limited is the ultimate Australian parent entity of the Group. c) kEy mANAGEmENT PERSONNEL Details relating to key management personnel, including remuneration paid, are included in note 21. 2012 100% 100% 100% 100% 100% 100% 100% 100% 100% 2011 100% 100% 100% 100% 100% 100% – – – 50 18. relateD party DisclosUre (continUeD) d) TRANSACTIONS WITh RELATED PARTIES The following table provides the total amount of transactions that were entered into with related parties for the relevant financial year (for information regarding outstanding balances on related party trade receivables and payables at year end, refer to notes 8 and 13 respectively): Related Party Consolidated Shareholder related entities Ninemsn – Advertising Services 2012 2011 Director related entities martin Dalgleish – Consultancy fees 2012 2011 Sales to related parties $ Purchases from related parties $ Other transactions with related parties $ Balances at reporting date $ – – – – 57,362 174,504 – 85,000 57,362 259,504 28,779 20,000 – – 28,779 20,000 Terms and conditions of transactions with related parties Sales to and purchases from related parties are made in arm’s length transactions both at normal market prices and on normal commercial terms. Outstanding balances at period-end are unsecured, interest free and settlement occurs in cash. No guarantees were provided or received for any related party receivables or payables. 19. events aFter tHe Balance sHeet Date On 20 August 2012, the repayment date of the $35 million of current borrowings with Goldman Sachs Lending Partners LLC (Facility Agent) & Goldman Sachs & Partners Australia Capital Markets Limited (Arranger) (“Goldman Sachs”) was extended by agreement under normal commercial terms to 17 December 2012. On 28 September 2012 and 5 October 2012, a total of $28.829 million was raised through the issue of 1,558,351 shares at $18.50 a share to institutional and sophisticated investors. These funds were used to repay $20.729 million of the current borrowings with Goldman Sachs. On 30 October 2012, a new $25 million facility was entered into with Credit Suisse AG under normal commercial terms, with a repayment date of 20 December 2013. It is the Directors intention to draw down on this facility on 1 November 2012, subject to certain procedural conditions being met. On this date, it is the Directors intention to then fully repay the remaining current borrowings of $14.271 million to Goldman Sachs. Other than the matters discussed above, in the interval between the end of the financial year and the date of this report no item, transaction or event of a material and unusual nature likely, in the opinion of the directors of Group, to affect significantly the operations of the Group, the results of those operations or the state of affairs of the Group, in future financial years. 20. aUDitor’s remUneration The following total remuneration was received, or is due and receivable, by the auditor of the Group in respect of: CONSOLIDATED 2012 $ 2011 $ Amounts received or due and receivable by Ernst & Young Australia for: Audit of the financial statements 174,000 149,300 Other Services: – tax compliance – assurance related – due diligence – capital and fund raising – regulatory compliance Total 44,700 33,500 65,000 79,000 36,000 47,800 25,650 94,615 58,674 26,400 432,200 402,439 iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 2012  51 21. Director anD execUtive DisclosUre a) DETAILS OF kEy mANAGEmENT PERSONNEL Directors Damien Waller Matthew McCann Shaun Bonett Leslie Webb Michael McLeod Patrick O’Sullivan Gregory Camm Martin Dalgleish Executives David Chalmers Trevor Jeffords Managing Director/ Executive Chairman (elected to Executive Chairman on 16 March 2012) Chief Executive Officer – appointed 7 February 2012 (Company Secretary from 22 September 2010 to 7 February 2012) Non-Executive Director Non-Executive Director Non-Executive Director Non-Executive Director Non-Executive Director – appointed 20 August 2012 Non-Executive Chairman – ceased 16 March 2012 Chief Financial Officer – appointed 23 August 2012 General Counsel and Company Secretary – appointed to Company Secretary 7 February 2012 Roger McBride Chief Marketing Director – appointed 20 August 2012 Elise Morris Chris Billing Joanna Thomas Chris Brant Mark Blackburn Gerald Brown David May Alla Keogh Human Resources Director – appointed 2 February 2012 Customer Strategy and Initiatives Director Sales and Operations Director – appointed 3 May 2012 Chief Financial Officer – appointed 24 October 2011 – ceased 23 August 2012 Group Chief Financial Officer – appointed 1 October 2010 – ceased 4 October 2011 Chief Executive Officer Insurance – ceased 14 May 2012 Chief Marketing Officer – ceased 31 July 2012 Human Resources Director – ceased 19 September 2011 b) COmPENSATION OF kEy mANAGEmENT PERSONNEL Aggregated compensation of Directors and key management personnel was as follows: Short-term employee benefits $ Post-employment benefits $ Termination benefits $ Share based payment $ Other long-term benefits $ Consolidated 2012 Total Compensation 3,202,058 215,424 166,412 270,168 2011 Total Compensation 2,610,643 215,804 – 369,046 – – Total $ 3,854,062 3,195,493 All equity transactions with key management personnel other than those arising from the exercise of remuneration options have been entered into under terms and conditions no more favourable than those the Group would have adopted if dealing at arm’s length.   52 21. Director anD execUtive DisclosUre (continUeD) c) OPTION hOLDINGS OF kEy mANAGEmENT PERSONNEL Balance at 1 July 2011 Granted as Remuneration Options Exercised Net Change Other # Balance at end of period 30 June 2012 Total Exercisable Not Exercisable Total Options vested at 30 June 2012 30 June 2012 Directors Damien Waller Matthew McCann Martin Dalgleish~~~ Shaun Bonett Leslie Webb Michael McLeod Patrick O’Sullivan* Executives David Chalmers# Chris Brant## Mark Blackburn** Gerald Brown***** Trevor Jeffords*** Roger McBride**** David May^^^^ Elise Morris ### Alla Keogh~ Chris Billing Joanna Thomas #### 450,000 359,803 – 359,803 240,000 209,934 90,000 119,934 214,975 183,284 180,000 3,284 3,022,074 240,000 180,000 30,000 30,000 – – – – 100,000 243,750 50,000 60,000 100,000 – 100,000 120,000 70,000 – – 34,975 – – – – – – – – – – – – – – – (2,572,074) – – (30,000) (30,000) – – – – – – – – – – – – – – – – – – – – – – – – – – (60,000) 40,000 40,000 (93,750) (25,000) 125,000 125,000 – – – – – – – – – (40,000) – 50,000 60,000 60,000 – 39,978 60,000 60,000 – (53,333) 46,667 46,667 – – 120,000 70,000 97,016 57,037 – – – – – – – – – – – – – – – – – – – – – 40,000 125,000 39,978 60,000 60,000 – 46,667 97,016 57,037 Total 4,345,824 34,975 (2,725,824) (178,333) 1,476,642 1,278,719 270,000 1,008,719 # ## ^ ~~~ Martin Dalgleish ceased 16 March 2012 David Chalmers appointed 23 August 2012 ^^ **** Paul Cullinan ceased 22 January 2011 Roger McBride appointed 20 August 2012 Chris Brant appointed 24 October 2011, ceased 23 August 2012 ^^^^ David May ceased 31 July 2012 Nicholas Gray ceased 22 September 2010 ### Elise Morris appointed 2 February 2012 ^^^ Joanne Pollard ceased 25 May 2011 ~ Alla Keogh ceased 19 September 2011 * ** *** Patrick O’Sullivan appointed 22 September 2010 #### Joanna Thomas appointed 3 May 2012 Mark Blackburn appointed 1 October 2010, ceased 4 October 2011 ***** Gerald Brown ceased 14 May 2012 Trevor Jeffords appointed 7 February 2012 iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 201253 Balance at 1 July 2010 Granted as Remuneration Options Exercised Net Change Other # Balance at end of period 30 June 2011 Total Exercisable Not Exercisable Total Options vested at 30 June 2011 2,685,276 450,000 (113,202) 180,000 139,147 30,000 – – – – – 90,000 93,750 195,000 – – 20,000 – – – – – – – 100,000 150,000 150,000 – (109,147) – – – – – – – – – (90,000) 100,000 100,000 100,000 – – – 3,433,173 1,150,000 (312,349) – – – – – – – – – – – – – – – – 3,022,074 2,751,483 2,572,074 179,409 180,000 134,836 134,836 30,000 30,000 30,000 30,000 30,000 30,000 – – – – – – – – 100,000 39,869 – – – – – 240,000 149,803 90,000 243,750 153,553 93,750 105,000 74,918 15,000 100,000 100,000 120,000 24,691 39,869 50,243 – – – – – – – – – – 39,869 59,803 59,803 59,918 24,691 39,869 50,243 4,270,824 3,479,265 2,965,660 513,605 30 June 2011 Directors Damien Waller Martin Dalgleish~~~ Shaun Bonett Leslie Webb Nicholas Gray^ Joanne Pollard^^^ Michael McLeod Patrick O’Sullivan* Executives Mark Blackburn** Matthew McCann Gerald Brown***** Paul Cullinan^^ David May^^^^ Alla Keogh~ Chris Billing Total # ## ^ ~~~ Martin Dalgleish ceased 16 March 2012 David Chalmers appointed 23 August 2012 ^^ **** Paul Cullinan ceased 22 January 2011 Roger McBride appointed 20 August 2012 Chris Brant appointed 24 October 2011, ceased 23 August 2012 ^^^^ David May ceased 31 July 2012 Nicholas Gray ceased 22 September 2010 ### Elise Morris appointed 2 February 2012 ^^^ Joanne Pollard ceased 25 May 2011 ~ Alla Keogh ceased 19 September 2011 * ** *** Patrick O’Sullivan appointed 22 September 2010 #### Joanna Thomas appointed 3 May 2012 Mark Blackburn appointed 1 October 2010, ceased 4 October 2011 ***** Gerald Brown ceased 14 May 2012 Trevor Jeffords appointed 7 February 2012 54 21. Director anD execUtive DisclosUre (continUeD) d) ShAREhOLDINGS OF kEy mANAGEmENT PERSONNEL 30 June 2012 Directors Damien Waller Matthew McCann Martin Dalgleish Shaun Bonett Leslie Webb Michael McLeod Patrick O’Sullivan * Executives David Chalmers# Chris Brant ## Mark Blackburn** Gerald Brown***** Trevor Jeffords *** Roger McBride**** David May^^^^ Elise Morris ### Alla Keogh~ Chris Billing Joanna Thomas#### Total ~~~ Martin Dalgleish ceased 16 March 2012 Balance at 30 June 2011 Granted as Remuneration On Exercise of Options Other changes during the year Balance 30 June 2012 1,160,795 7,035 – – 585,000 14,935 – – – 32,258 7,035 – – – – – – – 1,807,058 – – – – – – – – – – – – – – – – – – – 2,572,074 (285,714) 3,447,155 – – 30,000 30,000 – – – – – 93,750 – – – – – – – – – – – – – – – – – – – – – – 7,035 – 30,000 615,000 14,935 – – – 32,258 100,785 – – – – – 2,000 – 2,000 – 2,725,824 (283,714) 4,249,168 ^^ **** Paul Cullinan ceased 22 January 2011 Roger McBride appointed 20 August 2012 David Chalmers appointed 23 August 2012 # ## ^ Chris Brant appointed 24 October 2011, ceased 23 August 2012 ^^^^ David May ceased 31 July 2012 Nicholas Gray ceased 22 September 2010 ### Elise Morris appointed 2 February 2012 ^^^ Joanne Pollard ceased 25 May 2011 ~ Alla Keogh ceased 19 September 2011 * ** *** Patrick O’Sullivan appointed 22 September 2010 #### Joanna Thomas appointed 3 May 2012 Mark Blackburn appointed 1 October 2010, ceased 4 October 2011 ***** Gerald Brown ceased 14 May 2012 Trevor Jeffords appointed 7 February 2012 iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 201255 Balance at 1 July 2010 Granted as Remuneration On Exercise of Options Other changes during the year Balance 30 June 2011 1,487,234 – 389,017 647,250 – – – – – 7,035 7,035 41,497 – – – 2,579,068 – – – – – – – – – – – – – – – – 113,202 (439,641) 1,160,795 – 109,147 – – – – – – – – – (498,164) (62,250) – – 14,935 – 32,258 – – 90,000 (51,497) – – – – – – – – 585,000 – – 14,935 – 32,258 7,035 7,035 80,000 – – – 312,349 (1,004,359) 1,887,058 ^^ **** Paul Cullinan ceased 22 January 2011 Roger McBride appointed 20 August 2012 30 June 2011 Directors Damien Waller Martin Dalgleish Shaun Bonett Leslie Webb Nicholas Gray^ Joanne Pollard^^^ Michael McLeod Patrick O’Sullivan* Executives Mark Blackburn** Matthew McCann Gerald Brown***** Paul Cullinan^^ David May^^^^ Alla Keogh~ Chris Billing Total ~~~ Martin Dalgleish ceased 16 March 2012 David Chalmers appointed 23 August 2012 # ## ^ Chris Brant appointed 24 October 2011, ceased 23 August 2012 ^^^^ David May ceased 31 July 2012 Nicholas Gray ceased 22 September 2010 ### Elise Morris appointed 2 February 2012 ^^^ Joanne Pollard ceased 25 May 2011 ~ Alla Keogh ceased 19 September 2011 * ** *** Patrick O’Sullivan appointed 22 September 2010 #### Joanna Thomas appointed 3 May 2012 Mark Blackburn appointed 1 October 2010, ceased 4 October 2011 ***** Gerald Brown ceased 14 May 2012 Trevor Jeffords appointed 7 February 2012 56 When a participant ceases employment prior to the vesting of their share options, the non vested share options are forfeited. The vested options will be also be forfeited in circumstances where the participant has breached their contract of employment. All ESOP options are forfeited on the insolvency of the iSelect Limited or iSelect Health Pty Ltd. There are no cash settlement alternatives. CEO Performance Plan The CEO Performance Plan (CEO Plan) was a contract between the Group and the then Chief Executive Officer (CEO) Damien Waller for the grant of share options in iSelect Ltd. The share options under the CEO Plan were granted on 20 December 2005 by iSelect Health Pty Ltd and novated to the Group on 27 April 2007. The CEO Plan was designed to align the CEO’s interests with those of shareholders by increasing the value of the Group. If all vesting conditions were met and the Group’s valuation was equal to or exceeded $265M then all options could be exercised. The share options had an exercise price of $2.22 and fully vested to 30 June 2008. Terms of an agreement with ninemsn Pty Ltd relating to the purchase of shares in the Group on 31 March 2006 granted ninemsn Pty Ltd share options in the Group. The exercise price of the options was $4.25. The number of exercisable options was calculated, so that ninemsn Pty Ltd had the same equity interest in the Group. During the financial year all CEO performance plan and ninemsn Pty Ltd options were exercised and the plans ceased. 22. sHare BaseD payment plans a) RECOGNISED ShARE BASED PAymENT ExPENSES The expense recognised for employee services received during the period is shown in the table below: Expense arising from equity settled share based payment transactions 2012 $ ‘000 2011 $ ‘000 557 658 The share-based payment plans are described below. There have been no cancellations or modifications to any of the plans in during the period. On the reorganisation of the corporate group on 27 April 2007, all plans were novated from iSelect Health Pty Ltd (formerly iSelect Pty Ltd) to the parent Company iSelect Limited. b) TyPES OF ShARE BASED PAymENT PLANS Employee Share Option Plan (ESOP) ESOP (Post 1 July 2010) Under the iSelect ESOP, share options may be granted to Company Directors, Company Secretary, Senior Executives and employees. The ESOP is designed to align participant’s interests with those of shareholders by increasing the value of the Group’s shares. Under the ESOP, the exercise price of the options is set at or above the market price of the shares on the date of grant. Typical vesting period for options granted is the equivalent of 2 and half years. The term of the options is typically 3 years. For all participants, in the event of change of control or departure from iSelect after the required service period, the issued options will be pro-rated to determine the applicable qualifying options based on service term. In addition, all shares have an attached Groups performance condition hurdle which needs to be achieved in order for options to be exercisable. Specific conditions exist in relation to a takeover where more than 90% of the share capital is acquired by another entity. When a participant ceases employment prior to the service period of their share options, the non vested share options are pro-rated based on the proportion of the service period completed. The vested options will be also be forfeited in circumstances where the participant has breached their contract of employment. All ESOP options are forfeited on the insolvency of the iSelect Limited. There are no cash settlement alternatives. ESOP (Pre 1 July 2010) Under the iSelect ESOP, share options are granted to Company Directors, secretary and senior executives. The ESOP is designed to align participant interests with those of shareholders by increasing the value of the Group’s shares. Under the ESOP, the exercise price of the options is set at or above the market price of the shares on the date of grant. For all participants, excluding Company Directors and secretary, 50% of deemed options granted will vest over the prescribed vesting period subject to CEO performance assessment. Typical vesting period for options granted varies from three to four years. The term of the options is typically five years. For all participants, excluding Company Directors and secretary, vested options can be exercised on an Initial Public Offering (IPO) event or trade sale event or within six months prior to their expiry or at the discretion of the board. For all participants, 75% of any unvested options immediately vest on an IPO or trade sale event. iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 201257 c) SummARIES OF OPTIONS GRANTED uNDER ESOP, CEO PLAN AND NINEmSN PTy LTD AGREEmENTS The following table illustrates the number (No.) and weighted average exercise prices (WAEP) of, and movements in, share options during the year: Outstanding at the beginning of the period Granted during the period Options in relation to CEO Plan Forfeited during the period Exercised during the period Outstanding at the end of the period Exercisable at the end of the year 2012 No. 2012 WAEP 2011 No. 2011 WAEP 6,793,731 34,975 – (228,498) (4,166,073) 2,434,135 703,326 9.78 23.65 – 22.36 3.36 19.79 15.03 5,626,531 2,000,000 – – (832,800) 6,793,731 4,408,731 4.07 22.50 – – 1.78 9.78 3.78 The outstanding balance as at 30 June 2012 is represented by: – 180,000 options over ordinary shares with an exercise price of $7.50 to $9.50 (WAEP of $8.50), exercisable upon meeting the ESOP conditions; – 347,500 options over ordinary shares with an exercise price ranging from $10.00 to $12.50 (WAEP of $11.45), exercisable upon meeting the ESOP conditions; – 2,658 options over ordinary shares with an exercise price of $15.35, exercisable upon meeting the ESOP conditions. – 90,000 options over ordinary shares with an exercise price of $20.00, exercisable upon meeting the ESOP conditions. – 1,779,002 options over ordinary shares with an exercise price of $22.50, exercisable upon meeting the ESOP conditions. – 34,975 options over ordinary shares with an exercise price of $23.65, exercisable upon meeting the ESOP conditions. d) WEIGhTED AvERAGE REmAINING CONTRACTuAL LIFE The weighted average remaining contractual life for the share options outstanding as at 30 June 2012 is 1.17 years. e) RANGE OF ExERCISE PRICE The range of exercise prices for options outstanding at the end of the period was $2.22 to $23.65. As the range of exercise prices is wide, refer to section (c) above for further information in assessing the number and timing of additional shares that may be issued and the cash that may be received upon exercise of those options. f) WEIGhTED AvERAGE FAIR vALuE The weighted average fair value of options granted during the year was $0.93 (2011: $0.72). g) OPTION PRICING mODEL: ESOP, CEO PLAN AND NINEmSN PTy LTD AGREEmENTS The fair value of the equity settled share options granted under the ESOP, CEO Plan and ninemsn Pty Ltd agreements is estimated as at the date of grant using a Binomial Model taking into account the terms and conditions upon which the options were granted. The following table lists the inputs to the models used for the period ended 30 June 2012: Dividend Yield (%) Years 0 to 3 Years 4 to 5 Years 6 to 7 Years 8 plus Expected Volatility (%) Expected life of Options (years) Option Exercise price (WAEP) ($) Weighted average share price at measurement date ($) * inclusive of ninemsn Pty Ltd agreement ESOP Post Feb 2012 ESOP Post 1 July 2010 – Feb 2012 ESOP Pre 1 July 2010 CEO PLAN* – – – – 23.5 2.8 23.65 16.50 – – – – 42.00 3 22.50 15.50 – 1.00 1.50 2.00 40.00 4.98 6.33 3.80 – 1.00 1.50 2.00 40.00 5.97 2.74 2.44         58 22. sHare BaseD payment plans (continUeD) g) OPTION PRICING mODEL: ESOP, CEO PLAN AND NINEmSN PTy LTD AGREEmENTS (CONTINuED) The expected volatility was determined by considering volatility for similar sized and industry listed companies. The expected volatility therefore reflects the assumption that the comparison volatility is indicative of future trends, which may also not necessarily be the actual outcome. 23. parent entity inFormation Information relating to iSelect Limited   Current Assets Non-current assets Total assets Current liabilities Non-current liabilities Total liabilities Net assets Issued capital Share-based payments reserve Retained earnings Total shareholders’ equity Profit/(loss) of parent entity Total comprehensive income of the parent entity 2012 $ ‘000 14,706 82,218 96,924 36,380 7,533 43,913 53,011 49,759 2,384 868 53,011 (1,312) (1,312) 2011 $ ‘000 11,284 41,633 52,917 256 12,072 12,328 40,589 36,582 1,827 2,180 40,589 694 694 iSelect Annual Report 2012Notes to the Consolidated Financial Statements (continued)for the year ended 30 June 2012    59 Directors’ Declaration In accordance with a resolution of the Directors of iSelect Limited we state that: 1. In the opinion of the directors of iSelect Limited (‘the Company’): (a) the consolidated financial statements and notes that are set out on pages 5 to 42 and the Directors’ report, are in accordance with the Corporations Act 2001, including: (i) giving a true and fair view of the Group’s financial position as at 30 June 2012 and of its performance, for the financial year ended on that date; and (ii) complying with Australian Accounting Standards and the Corporations Regulations 2001; and (b) there are reasonable grounds to believe that the Company will be able to pay its debts as and when they become due and payable. 2. 3. 4. There are reasonable grounds to believe that the Company and the group entities identified in Note 1 will be able to meet any obligations or liabilities. The directors have been given the declarations required by Section 295A of the Corporations Act 2001 from the chief executive officer and chief financial officer for the financial year ended 30 June 2012 The directors draw attention to note 2 to the consolidated financial statements, which includes a statement of compliance with International Financial Reporting Standards. On behalf of the Board Damien Waller Executive Chairman Melbourne 30 October 2012 60 Auditor’s Report iSelect Annual Report 201261 Corporate Directory DIRECTORS Damien Waller Executive Chairman Matthew McCann Chief Executive Officer Shaun Bonett Non-Executive Director Michael McLeod Non-Executive Director Pat O’Sullivan Non-Executive Director Leslie Webb Non-Executive Director Greg Camm Non-Executive Director COmpany SECRETaRy Trevor Jeffords BanKERS ANZ Bank Limited Level 3, 287 Collins Street Melbourne, Victoria 3000 Goldman Sachs Australia Pty Limited Level 42 Governor Phillip Tower 1 Farrer Place, Sydney New South Wales 2000 www.iselect.com.au DISClaImER Although care has been taken by iSelect, its related companies and their contractors and agents (iSelect parties) in the preparation of this document to ensure that the information provided is accurate, the contents of the document have not been independently verified by the iSelect parties (other than to the extent that Ernst & Young have carried out verification). No liability other than that which may not be excluded by law is accepted for any damage, loss, injury or expense caused by errors or omissions in this document or arising from any action taken by any person in reliance upon it. The information in this document is subject to variation if changes occur after the document has been prepared. Nothing in the contents (express or implied) of this document will be taken to constitute any warranty or representation by any iSelect party. Any person using the information in this document does so at his or her own risk and should conduct independent enquiries to verify the accuracy of the information. The contents of this document are the confidential information of iSelect and its related companies. This document is provided on the condition that the contents must not, in whole or in part, be disclosed to any person except to the extent that any part of the document is already in the public domain through no breach of this confidentiality obligation. ©2012 All rights reserved. No part of this document may be reproduced, stored on a retrieval system or transmitted in any  form or by any means without the prior written consent of iSelect Ltd, other than as permitted under the Copyright Act 1968 (Cth). 

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