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Jack Henry & Associates

jkhy · NASDAQ Technology
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Ticker jkhy
Exchange NASDAQ
Sector Technology
Industry Information Technology Services
Employees 5001-10,000
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FY2016 Annual Report · Jack Henry & Associates
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2016 ANNUAL REPORT

JACK HENRY & ASSOCIATES, INC. ®

2 0 1 6 
A N N U A L 
R E P O R T

4 0   Y E A R S   S T R O N G

Every company has a story, and this year we’re honored to say that ours is 40 years old. Since our 
founding in 1976 when Jack Henry and Jerry Hall wrote their vision for Jack Henry & Associates, Inc.® 
on a napkin, we’ve experienced tremendous growth thanks to the dedication and hard work of our 

associates, the partnership of our clients, and the commitment of our shareholders. 

From our humble beginnings, the values and philosophy 
established by our co-founders have guided us, and they remain 
the cornerstone of our culture, business, and success today. 

To commemorate our 40 year anniversary, in early 2016 we initiated a campaign where  

we asked those who have experienced our culture firsthand to share their own stories.  

Hundreds of associates, clients, and partners responded to the question: 

What does the Jack Henry & Associates culture mean to you? 

The answers we received were varied – from the heartfelt and patriotic to the humorous and 

nostalgic – and each submission added a unique perspective on what it means to be a part of our 

amazing culture. Read more about this anniversary campaign beginning on page 12 of this report. 

Thank you to our associates, clients, business partners, and shareholders. You have been integral 

in building a culture that we’re proud to share and celebrate.  

TOGETHER, WE ARE 40 YEARS STRONG.

TA B L E   O F   C O N T E N T S

  2 

|   FINANCIAL HIGHLIGHTS 

  3 

|   JHA’S STOCK PERFORMANCE THROUGH THE YEARS 

  4 

|   SHAREHOLDERS’ LETTER 

  8 

|   COMPANY TIMELINE 

  10 

|   JHA TODAY 

  12 

|   THE 40TH ANNIVERSARY CULTURE PROJECT

  21 

|   MARKET FOR REGISTRANT’S COMMON EQUITY  

  22 

|   PERFORMANCE GRAPH 

  23 

|   SELECTED FINANCIAL DATA 

  23 

|   MANAGEMENT’S DISCUSSION AND ANALYSIS

  36 

|   QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

  37 

|   FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

  62 

|   QUARTERLY FINANCIAL INFORMATION

  64 

|   BOARD OF DIRECTORS AND EXECUTIVE OFFICERS 

1

2016 ANNUAL REPORTF I N A N C I A L   H I G H L I G H T S

(IN MILLIONS EXCEPT PER SHARE DATA)

R E V E N U E

N E T   I N C O M E

$1,173

$1,256

$1,355

D I L U T E D   E A R N I N G S   
P E R   S H A R E

$2.19

$2.59

$3.12

2014

2015

2016

2014

2015

2016

$187

$211

$249

$1,681

$1,837

$1,816

T O TA L   A S S E T S

S T O C K H O L D E R S ’   
E Q U I T Y

D I V I D E N D S   D E C L A R E D   
P E R   S H A R E

$967

$992

$996

2014

2015

2016

$0.84

$0.94

$1.06

20 14

20 15

20 16

20 14

20 15

20 16

20 14

20 15

20 16

2

2016 ANNUAL REPORTJ H A   S T O C K   P E R F O R M A N C E 
T H R O U G H   T H E   Y E A R S

On November 20, 1985, an Initial Public Offering (IPO) made 

Since our IPO, our market capitalization has grown 

JHA a public company trading 3,125,000 common shares 

32,537%, a compounded average annual growth rate of 

on the NASDAQ exchange under the symbol JKHY. Over 

20.9%. Our total shareholder return (change in stock price 

the 30+ years since, our stock has generated extraordinary 

plus dividends paid) has grown 25,513% since our IPO, a 

returns for our shareholders. 

compounded average annual growth of 19.9%.

If you had exercised the exceptional foresight to invest in 

100 shares of Jack Henry common stock at the time of the 

IPO in 1985 at the offering price of $6.75 per share, and 

continued to hold those shares together with all stock splits 

and dividends since, your original investment of $675 would 

have grown to a value of $169,301 as of June 30, 2016!

IN 2016, THE WALL STREET JOURNAL RANKED 
JKHY STOCK NO. 9 AMONG THE TOP 30 

STOCKS DURING THE LAST 30 YEARS.

QUARTERLY DIVIDENDS PAID BY FISCAL YEAR |  DIVIDENDS ADJUSTED FOR STOCK SPLITS

D
N
E
D

I

V

I

D

$1.200

$1.000

$0.800

$0.600

$0.400

$0.200

$0.000

‘91

‘92

‘93

‘94

‘95

‘96

‘97

‘98

‘99

‘00

‘01

‘02

‘03

‘04

‘05

‘06

‘07

‘08

‘09

‘10

‘11

‘12

‘13

‘14

‘15

‘16

FISCAL  YEAR

FISCAL YEAR END STOCK PRICE |  PRICE ADJUSTED FOR STOCK SPLITS

E
S
O
L
C

.
J
D
A

$100

$90

$80

$70

$60

$50

$40

$30

$20

$10

$0

3

‘90

‘91

‘92

‘93

‘94

‘95

‘96

‘97

‘98

‘99

‘00

‘01

‘02

‘03

‘04

‘05

‘06

‘07

‘08

‘09

‘10

‘11

‘12

‘13

‘14

‘15

‘16

FISCAL YEAR END

2016 ANNUAL REPORT 
F E L L O W   S H A R E H O L D E R S

As we commemorate 40 years in business, now is an opportune time to reflect on our early days and take 

pride in the foundational principles that have molded JHA’s culture. The financial services industry has 

changed dramatically since our company’s inception in 1976, and we’ve prospered through it all because 

of our dedication to providing high-quality business solutions backed by exceptional customer care. 

WHILE IT’S REWARDING TO CELEBRATE HOW FAR WE’VE COME, WE 
REMAIN FOCUSED ON WHERE WE’RE GOING. WITH A STABLE ECONOMY 
AND FINANCIAL INDUSTRY HEALTH REMAINING STRONG, JHA IS WELL-
POSITIONED FOR THE FUTURE.

We remain committed to effectively navigating and 

of Executive Chairman. Effective with the executive 

innovating in our rapidly evolving market, providing 

leadership transition, other organizational changes 

the technology that drives our clients’ success and 

were made to streamline our business and bolster  

empowers their customers’ financial experiences. We 

the effectiveness of our collective sales and  

believe that if we provide a culture of opportunity to 

marketing strategy.   

our associates and exceptional technology and service 

to our clients, we will continue to generate consistent 

above-market returns for you, our shareholders. 

This has proven to be true for four decades.

Fiscal year 2016 (ended June 30) marked another year 

During fiscal 2016, we also successfully integrated 

Bayside Business Solutions into our business.  

Bayside’s industry-leading commercial lending 

technology has enhanced our presence and  

potential in the lending arena.

of progress and solid financial results. All three of our 

In May of 2016, we sold our Alogent business to a 

marketed brand sales teams exceeded their assigned 

private equity investor. We acquired Alogent as part of 

quotas and we achieved record financial performance 

the Goldleaf acquisition in fiscal 2010, but as the only 

and profitable organic revenue growth in both of our 

product line in our portfolio specifically targeted at the 

reporting segments.

On July 1, 2016, we experienced a seamless 

management transition as Jack Prim, formerly CEO 

and Chairman of the Board, assumed the new role 

$510M 

ANNUAL REVENUE IN 
ELECTRONIC PAYMENTS

largest tier one banks in the U.S. and internationally, 

it was never a solid fit with the rest of our strategy. We 

believe this divestiture allows us to further sharpen our 

focus on our target markets in the United States.

Today, 49% of our core clients have chosen software 

delivered in a hosted environment which is also 

referred to as outsourcing, in-the-cloud, or Software-

as-a Service (SaaS). We continue to see a preference 

for the hosted model, and this shift has been a 

significant contributor to our recurring revenue 

composition which reached 79% in fiscal year 2016. 

4

2016 ANNUAL REPORTOur electronic payments businesses continues to 

grow. In fiscal 2016 it generated more than $510 

million in annual revenue, or 38% of our total revenue. 

This revenue is generated primarily by fees for each 

transaction processed, and with the increasing trend 

toward electronic payment alternatives (including 

8% 

REVENUE GROWTH   
DURING THE YEAR 

online and mobile), this component is expected to be 

Recurring revenue, which consists of software 

a significant part of our business well into the future.

maintenance fees, outsourcing services, and electronic 

payment processing, was 79% of total revenue in fiscal 

In fiscal year 2016, we delivered a number of 

exciting new solutions to our clients. We introduced 

year 2016.   

several digital offerings including a fully integrated 

As consumer demand for ease and convenience 

platform that enables financial institutions to launch 

continues to accelerate, client expectations rise, 

modern, mobile-first functionality, and a backend 

regulatory directives persist, technology rapidly 

administrative app that provides financial institutions 

evolves, and new competition surfaces, Jack Henry & 

with a comprehensive view of mobile users’ profiles, 

Associates remains strong and steadfast. 

accounts, and activities. We also announced the 

availability of an online storefront where banks can 

access and exchange apps with their peers.  

Our commitment to quality and our high service 

standards foster customer relationships that have 

stood the test of time – and have enabled us to 

We generated 8% revenue growth during the year, 

capture substantial market share for decades. We’d like 

with nearly 100% being organic growth. We returned 

to thank our shareholders for your confidence in JHA, 

$260 million to our shareholders as we increased 

our more than 10,500 loyal clients for your partnership, 

our quarterly dividend by 13% and repurchased 2.4 

and our nearly 6,000 outstanding associates for your 

million shares of JHA stock in the market. This reflects 

daily efforts. We have 40 prosperous years behind us, 

our confidence in our ability to use our cash flow and 

but because of you, we firmly believe that the best is 

balance sheet to continue generating solid returns for 

yet to come.  

our shareholders.

During fiscal year 2016, revenue and earnings reached 

record highs.

Total revenue increased to a record $1.355 billion. Net 

income was $249 million or $3.12 per diluted share, 

as compared to net income of $211 million or $2.59 

per diluted share reported for fiscal year 2015. We 

generated strong cash flow from operating activities 

of $365 million, as compared to $374 million in fiscal 

year 2015. Our return on assets was 14%, and return on 

equity was 25%. We generated strong profitability with 

a 27% operating margin. 

5

D AV I D   B .   F O S S
PRESIDENT AND CHIEF 
EXECUTIVE OFFICER

K E V I N   D .   W I L L I A M S
CHIEF FINANCIAL OFFICER 
AND TREASURER

2016 ANNUAL REPORTO U R   G U I D I N G   P R I N C I P L E S

DO WHATEVER 
IT TAKES

DO THE 
RIGHT THING

HAVE FUN

OUR COMPANY   
PHILOSOPHY

www.jackhenry.com

6

2016 ANNUAL REPORTF U T U R E - F O C U S E D
G R O W T H   D R I V E R S

01

Maintain our high levels of customer 
satisfaction and retention by delivering 
high-quality business solutions  
and exceptional service.

Continue to foster employee satisfaction by 
providing a work environment that is both 
personally and professionally rewarding. 

02

03

Expand our existing customer relationships by 
cross selling additional products and services.

Introduce new products and services that 
capitalize on advancing technologies 
and enhance our customers’ existing 
technology platforms.

04

05

Increase recurring revenue by optimizing 
outsourcing opportunities, transaction-
based processing fees, and ongoing 
software maintenance and support fees.

7

2016 ANNUAL REPORTC O M PA N Y   H I S T O R Y   T I M E L I N E

Four decades in business, and we continue to gain momentum in the industry thanks 
to our strong foundation, innovative technology, and exceptional people.

In 1976, the plan for the formation of Jack Henry & Associates was 
carefully conceived on the back of a napkin. The company opened for 
business in space rented from an engine repair shop for $40 a month. 

In 1981, the first building – J1 – was built on the 
52-acre Monett campus. The campus, now 154 acres, 
still houses the company’s headquarters.  

In 1992, JHA began 
to aggressively 
acquire companies 
that expanded its 
product offering and 
its client base.

1976

1980

1984

1988

1992

1996

1978

1982

1986

1990

1994

In 1977, JHA was 
incorporated and generated 
$115,222 in revenue. 

On November 20, 1985, 
an Initial Public Offering 
made JHA a public 
company trading 3,125,000 
common shares on the 
NASDAQ exchange under 
the symbol JKHY.  

In 1991, JHA’s 
Associate roster 
officially reached 
100 employees.

In 1995, JHA added the 
core outsourced delivery 
option to its offering 
through an acquisition.

8

2016 ANNUAL REPORTIn 2000, JHA completed a 
secondary public offering of 1.5 
million additional shares of JKHY.

In 2012, JHA announced  
$1 billion in annual revenue. 

In 2000, JHA also expanded 
its presence in the credit union 
marketplace by acquiring  
San Diego-based Symitar®. 

In 2000, JHA employs more 
than 1,500 Associates. 

In 2007, John W. 
“Jack” Henry died 
at the age of 71.

Also in 2007, Symitar 
signed its 500th Episys 
client, positioning 
the company with the 
largest organic user 
base in the industry.

2016: JHA celebrates 
40 years in business. 

In 2015,  
JKHY market 
value reached 
$6 billion 
in market 
capitalization.

2000

2004

2008

2012

2016

1998

2002

2006

2010

2014

In 1998, JKHY market value 
closed above $1 billion in 
market capitalization.

In 2004, JHA began its focused 
diversification acquisition strategy 
which resulted in the acquisition of a 
number of companies and products.  

On February 11, 2013, JHA  
co-founder, Jerry Hall, passed away. 

In 2006, JHA launched its third primary brand 
– ProfitStars® – to encompass the specialized 
products and services assembled through its 
focused diversification acquisition strategy. 

In early 2013, JHA reached 
another employee milestone as it 
hired its 5,000th Associate.  

In 2014, our  
co-founders Jack 
Henry and Jerry 
Hall were named 
as recipients of the 
Missourian Award. 

9

2016 ANNUAL REPORTJ H A   T O D AY

~6,000

employees

40+

offices 
nationwide

5 core  

processing 
systems

300+

products  
and services

$1.355
BILLION
in revenue

30years as a  

public company

10

2016 ANNUAL REPORToutsourced delivery model

49% of our core clients use the 
50+
3 distinct 
~10,500

JHA Payment 
Solutions™ 
processes  
more than

acquisitions

brands

clients

380 
million

monthly 
transactions 
representing 
over

$90 
billion

per month

40years in 

business

11

2016 ANNUAL REPORTT H E   4 0 T H  
A N N I V E R S A R Y  
C U LT U R E   P R O J E C T

In early 2016, we initiated a campaign where we asked our associates, clients, 
and partners: What does the Jack Henry & Associates culture mean to you?

Hundreds responded, and each submission is included in our JHA Culture Book which we 

printed and digitally published at www.jackhenry.com/jha40years. 

Among the entries submitted by our associates, our executive team selected the Top 5 that 

best exemplified the JHA culture. Those submissions are featured on the following pages. 

Keeping true to our company’s benevolent spirit, we pledged that for each submission 

received, we would donate to the American Cancer Society. The monies raised from the 

submissions – combined with funds raised from onsite charitable events held at JHA offices 

around the country – will be tallied at the end of calendar year 2016 and announced on the 

commemorative website referenced above and on our social media channels.

12

2016 ANNUAL REPORTWHAT DOES THE JACK HENRY & ASSOCIATES CULTURE MEAN TO YOU?

A   C U LT U R E   O F   V I S I O N   A N D   V A L U E S

“How does something stand the test of time and still 

evolve as needed to survive, and even thrive? 

How can a company retain its identity and yet grow the 

staff from 500 to 5,000 by adding disparate parts from 

all over the country? 

When I think about the culture of JHA I can’t help but 

first think of the challenges that poses. As a member of 

a very small acquisition called Vertex more years ago 

than I like to admit, I had a hard time just retaining the 

culture of a single group. 

The farther you get from the core, the harder it is to 

retain the core values. I think what has allowed JHA 

to successfully do it is by focusing a few very key 

elements that truly define us. Customer empathy, 

integrity, genuine caring for associates. Many years 

ago Jack and Jerry decided the things that were most 

important, and they lived it out and modeled it so that 

for the next generation it wasn’t just words. They had a 

picture of how it looked. 

Over the years, I’ve been privileged to observe a lot of 

talented people chart the direction for our company, 

each with their own view of the vision, and each 

with their own personality but they’ve continued the 

tradition of modeling those basic tenets that allow us 

to be the company that we are. 

So the JHA Culture to me means that I go to  

work every day and try and uphold the same  

principled values that Jack and Jerry did: care about 

the customer, care about the staff, and always act  

with integrity.”

TERRY RANDALL
Florence, Alabama

Managing Director

ProfitStars Web Solutions

Associate Since 1997

13

2016 ANNUAL REPORTA   C U LT U R E   O F   D O I N G   W H AT ’ S   R I G H T

“When I think about the Jack Henry culture, the old 

adage ‘when the going gets tough, the tough get 

going’ comes to mind. It’s easy for companies to stand 

behind their employees when times are good and 

things are going well, but it takes an extraordinary 

company to stand with their employees when times are 

challenging and the future is uncertain. 

I am referring to the recession, a time when almost 

all of our competitors were conducting massive 

layoffs. Here at JHA, our executives stood with every 

employee by choosing not to lay off people. Instead, 

we all (everyone from executive to entry level) took 

a modest pay cut for a short period of time, until the 

economy started turning around. 

JHA did that to not only support its employees, but 

also to ensure our customers could continue to receive 

the support they needed. Now that’s a company 

that truly believes in doing the right thing and it 

demonstrates it through both word and deed.”

DEBORAH MATTHEWS PHILLIPS
Allen, Texas

Managing Director 

Payment Strategy

Associate Since 2007

14

2016 ANNUAL REPORTA   C U LT U R E   O F   S U P P O R T

“‘Supportive’ is what JHA culture means to me.

Before coming to JHA, I had moved to Charlotte from 

New York City in August of 2006. My job search was 

difficult, while trying to learn a new city. I had only one 

family member here for support. I applied online to 

JHA in February of 2007 and was offered the position 

about a week later. 

I was so excited to land a job where they seemed 

interested in who I was. I started work two days before 

Valentine’s Day. I was presented with a handwritten 

“WELCOME VICKY” sign on my desk. It was heartfelt – 

I literally got emotional. 

Since working here, I have met so many interesting 

people from athletes to musicians to bakers. I have 

fallen into a culture of support and diversity. At JHA, 

employees are encouraged to take action on their 

health, exercise and can compete for fun. That kind 

of support can make a better person. My family is 

envious of the celebrations that are acknowledged: the 

birthdays, anniversaries, sports-kickoffs and holiday 

luncheons. The culture is welcoming to new and 

existing employees that may encounter difficult times 

in their lives. 

JHA employees are always giving back to each other 

and others through charity events, catastrophic reliefs, 

etc. I love the selflessness. It is this family environment 

of support that kept me strong. I continue to be 

encouraged to learn new things with the support of 

JHA applications, trainings, schooling and the business 

environment itself. 

Happy 40th anniversary, JHA. Thanks for the opportunity 

and nine years of continuous employment.”

VICTORIA STROMAN
Charlotte, North Carolina

Administrative Assistant II

Facilities

Associate Since 2007

15

2016 ANNUAL REPORTA   C U LT U R E   O F   L I V E L I H O O D 

“For me, JHA Culture means livelihood. 

When I joined the company four years ago, I was a 

single mom doing hair for a living. I enjoyed what I did 

but I had bigger dreams and working with websites was 

one of them. I imagine my profession back then didn’t 

make sense transitionally but it was JHA who took a 

chance on me. It was JHA who opened a door for me. 

It was JHA who believed in me. 

I had no idea when joining this company, that I would 

not only be welcomed but embraced over the years. 

Like any job, some days are harder than others BUT 

unlike every other job I have had, I WANT to be here 

each day. I love our customers. I love my peers. I love 

working for my manager and quite frankly, that is huge 

to me! JHA takes care of its own and I would literally 

recruit everyone I know to work here if I could. 

When I talk about work to my friends and family, they 

hear passion and love and appreciation. So many 

people lack that in their own careers and I sincerely 

know that am more than blessed to be somewhere that 

I can confidently say – 

I feel valued here. 

I am valued here. 

I love the company I work for. 

And I can’t imagine being anywhere else. 

I am looking forward to the next four years – thank you 

JHA for empowering me to be greater!”

ANGELINA DAVIS 
Lenexa, Kansas

Advanced Technical Support Representative 

ProfitStars Web Solutions

Associate Since 2012

16

2016 ANNUAL REPORTA   C U LT U R E   O F   A P P R E C I AT I O N

“Speaking from personal experience, large companies 

tend to have a disconnect with their associates. I’ve 

worked for companies where I not only felt invisible, 

but where my best was never good enough. Five 

days a week, I dragged myself into a culture built on 

oppression and fear. It’s terrible and it’s common. 

I’ve also worked with small companies and start-up 

companies. Some of them were wonderful, making 

me feel valued as a member of the team, giving out 

Christmas bonuses, saying ‘James, you did awesome 

on this! We are so glad to have you!’ But then, the 

dark clouds roll in and the business has no choice but 

to close up shop. Stability was always the issue with 

small companies. 

When I first came to JHA, I had a deep worry for what 

I was getting into. I was so concerned that I would 

be subjecting myself to another company culture I 

couldn’t stand, despite all the rumors I’d heard of it 

being a wonderful place to work. It didn’t take long for 

my worries to subside. 

JHA is the best of both worlds. It’s a strong company 

with a small company attitude. Cares about their 

associates: check! Shows their associates appreciation 

continuously: check! Offers everything required to 

succeed and grow: check! Gives their associates a 

better work-life balance than any other company in 

the world: check! Promotes a culture built on happy 

associates being successful: check! 

My only complaint is the passage of time. It feels like 

months have turned to weeks and weeks to days. Time 

flies while you are having fun.”

JAMES HALL
Monett, Missouri

Advanced Programming Analyst

Core Integration

Associate Since 2014

17

2016 ANNUAL REPORTA   C U LT U R E   O F   S T R O N G   
C L I E N T   R E L AT I O N S H I P S 

“Jack Henry & Associates has always been a great 

partner to work with. Through the many conversions, 

acquisitions, upgrades, installations, and migrations 

we have gone through, each and every Jack Henry 

contact has always been willing to do whatever it takes 

to get the job done. Every Jack Henry employee that 

I have worked with, whether in person, via phone or 

e-mail, has always seemed to truly enjoy their job 

and helping others get the right answer and get 

the job done. Many of the Jack Henry employees 

that I have met throughout the years have become 

good friends and trusted resources. The fact that the 

company culture promotes such positive outlooks, 

reactions, and results is one of the cornerstones of 

the company's continuing success and a tribute to 

the legacy that Jack Henry and Jerry Hall ingrained 

into the company. I, too, am celebrating my 40th 

anniversary in banking this year and for half of 

those years I have been working with Jack Henry & 

Associates and I feel that this association/partnership 

has enhanced my career in banking.”

DIANE PELCHAT  |  NORTHWAY BANK  |   

BERLIN, NEW HAMPSHIRE

CLIENT SINCE 1997

“JHA culture has always meant customer service to us. As an 

in-house bank in March 1998, when a tornado went through 

our town, we experienced the expertise of JHA personnel to 

get us up and processing the next day ... which of course was 

month-end, quarter-end. The help and support we received 

was above and beyond. We were able to process work at the 

St. Paul Data Center and complete daily work with minimal 

impact to our customer base. After five days of processing at 

the Data Center we were back in-house, the JHA personnel 

continued to support us and transitioned us back into our 

daily routine. An event never to be forgotten and made 

much easier by JHA. Not every ‘crisis’ we face is as traumatic 

as a tornado, but we can always count on the support and 

knowledge of JHA staff. Thank you!”

JEAN GANSEN  |  NICOLLET COUNTY BANK  |   

ST. PETER, MINNESOTA

CLIENT SINCE 1998

“The JHA culture to us has always been about pushing forward, overcoming challenges, and working together. From the 

days of our first AS400 to our new Power 8, from proof machines and reader sorters to 4|sight scanning and Check 21, from 

dial up to broadband we have worked together to meet many challenges and found support staff that have become friends 

after over 20 years of working together. While nothing is without struggle at times, working together has always made our 

relationship sound.”

REBECCA PALMER  |  PROGRESSIVE BANK, N.A.  |  WHEELING, WEST VIRGINIA

CLIENT SINCE 1995

18

2016 ANNUAL REPORT“Thanks for being a great partner!”

BRIAN BENNETT  |  WILSON BANK & TRUST  |  LEBANON, TENNESSEE 

CLIENT SINCE 1986

“In 1983, the State Bank of Medford made the bold decision to 

Brady National Bank’s acclamation for Jack Henry 

partner with Jack Henry & Associates and bring its core processing 

& Associates. Congratulations on 40 years:

in-house. A small group of us jumped into a car and traveled to the 

small city of Rock Valley, Iowa for a week of training. Life was never 

the same after that! Our IBM System 34 computer and noisy reader/

sorter took up almost the entire room! Our data was saved on big 

JUDICIOUS

ADAPTABILITY

CONSIDERATE

eight-inch floppy disks and end-of-day processing took four hours on 

KNOWLEDGEABLE

a good night. When we encountered a problem during processing, 

we called a JHA programmer for assistance. There was no such thing 

as WebEx, so the programmer would have to talk us through trouble-

shooting and often times, would give us instructions on how to key 

in program changes and restart processing where we left off. We 

learned so much from those programmers!

Over the years, we added one new JHA product after another. We 

always looked forward to the folks from JHA coming to our bank for 

installs. In fact, Jack Henry himself visited our bank on a couple of 

occasions and Jerry Hall installed our first IBM teller machines! A lot 

has changed in banking over the years, but some things have not—

JHA still provides exceptional customer service!”

GAIL THIEME  |  COMMUNITY FINANCIAL BANK  |   

PRENTICE, WISCONSIN

CLIENT SINCE 1983

HELPFUL

EDUCATOR

NOBLE

RELIABLE

YOUR TRUE FRIEND

&

ACCESSIBLE

SUPPORTING

STABILITY

OUTSTANDING

CONFIDENT

INNOVATIVE

ACCOMMODATING

TRUSTING

EXCELLENCE

STRENGTH

JULIE LEDEZMA-RODRIGUEZ  |   

BRADY NATIONAL BANK  |  BRADY, TEXAS

CLIENT SINCE 1994

“Jack Henry and Associates has provided a culture of business, friendships, and excellence. They strive to be the best in the 

industry in the way they develop, involve, and evolve the banking industry. Congratulations to 40 years of success.”

PAULA BODKIN  |  EVABANK  |  EVA, ALABAMA

CLIENT SINCE 1986

19

2016 ANNUAL REPORT2 0 1 6 
F I N A N C I A L S

MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES 
OF EQUITY SECURITIES

The Company's common stock is quoted on the NASDAQ Global Select Market (“NASDAQ”), formerly known as the NASDAQ National 
Market, under the symbol “JKHY”. The following table sets forth, for the periods indicated, the high and low sales price per share of the 
common stock as reported by NASDAQ.

Fourth Quarter

Third Quarter

Second Quarter

First Quarter

Fiscal 2016

Fiscal 2015

$

High

87.27
86.23

79.92

71.75

$

Low

80.44
73.19

68.31

63.84

$

High

70.25
70.18

63.85

60.84

$

Low

60.10
60.60

51.86

54.78

The Company established a practice of paying quarterly dividends at the end of fiscal 1990 and has paid dividends with respect to every 
quarter since that time. Quarterly dividends per share paid on the common stock for the two most recent fiscal years ended 2016 and 
2015 are as follows:

Fourth Quarter

Third Quarter
Second Quarter

First Quarter

Fiscal 2016

Fiscal 2015

$

0.280
0.280
0.250

0.250

$

0.250
0.250
0.220

0.220

The declaration and payment of any future dividends will continue to be at the discretion of our Board of Directors and will depend upon, 
among other factors, our earnings, capital requirements, contractual restrictions, and operating and financial condition. The Company 
does not currently foresee any changes in its dividend practices.

Information regarding the Company's equity compensation plans is set forth under the caption "Equity Compensation Plan Information" in 
the Company's definitive Proxy Statement and is incorporated herein by reference.

On August 24, 2016, there were approximately 92,900 holders of the Company’s common stock. On that same date the last sale price of 
the common shares as reported on NASDAQ was $87.82 per share.

Issuer Purchases of Equity Securities

The following shares of the Company were repurchased during the quarter ended June 30, 2016:

Total Number 
of Shares 
Purchased (1)

Average 
Price of 
Share

Total Number of Shares 
Purchased as Part of 
Publicly Announced Plans (1)

Maximum Number of Shares 
that May Yet Be Purchased 
Under the Plans (2)

April 1- April 30, 2016

May 1- May 31, 2016

June 1- June 30 2016

Total

—

—

246,746

246,746

83.36

83.36

—

—

246,400

246,400

6,028,499

6,028,499

5,782,099

5,782,099

(1) 246,400 shares were purchased through a publicly announced repurchase plan. There were 346 shares surrendered to the Company to satisfy tax withholding obligations in 
connection with employee restricted stock awards.

(2) Total stock repurchase authorizations approved by the Company's Board of Directors as of February 17, 2015 were for 30.0 million shares. These authorizations have no 
specific dollar or share price targets and no expiration dates.

21

WWW.JACKHENRY.COM 
PERFORMANCE GRAPH

The following chart presents a comparison for the five-year period ended June 30, 2016, of the market performance of the Company’s 
common stock with the S&P 500 Index and an index of peer companies selected by the Company:

COMPARISON OF 5 YEAR CUMULATIVE TOTAL RETURN
Among Jack Henry & Associates, Inc., the S&P 500 Index, and a Peer Group

The following information depicts a line graph with the following values:

JKHY

Peer Group

S&P 500

2011
100.00

100.00

100.00

2012
116.62

107.65

105.45

2013
161.33

126.89

127.17

2014
206.53

174.28

158.46

2015
228.24

219.46

170.22

2016
312.11

251.24

177.02

This comparison assumes $100 was invested on June 30, 2011, and assumes reinvestments of dividends. Total returns are calculated 
according to market capitalization of peer group members at the beginning of each period. Peer companies selected are in the business 
of providing specialized computer software, hardware and related services to financial institutions and other businesses.

Companies in the Peer Group are ACI Worldwide, Inc., Bottomline Technology, Inc., Broadridge Financial Solutions, Cardtronics, Inc., 
Convergys Corp., Corelogic, Inc., DST Systems, Inc., Euronet Worldwide, Inc., Fair Isaac Corp., Fidelity National Information Services, 
Inc., Fiserv, Inc., Global Payments, Inc., Moneygram International, Inc., SS&C Technologies Holdings, Inc., Total Systems Services, Inc., 
Tyler Technologies, Inc., Verifone Systems, Inc., and WEX, Inc..

Heartland Payment Systems, Inc. was removed from the peer group as it merged with Global Payments, Inc. in April 2016.

22

2016 ANNUAL REPORTSELECTED FINANCIAL DATA

Selected Financial Data
(In Thousands, Except Per Share Data)

Income Statement Data
Revenue(1)
Income from continuing operations

Basic net income per share, continuing operations

Diluted net income per share, continuing operations

Dividends declared per share

Balance Sheet Data
Total deferred revenue

Total assets

Long-term debt

Stockholders’ equity

YEAR ENDED JUNE 30,

2016

2015

2014

2013

2012

$ 1,354,646
248,867
$

$ 1,256,190
211,221
$

$ 1,173,173
186,715
$

$ 1,107,524
167,610
$

$ 1,017,667
152,040
$

$

$

$

$

3.13

3.12

1.06

521,054

$

$

$

$

2.60

2.59

0.94

531,987

$

$

$

$

2.20

2.19

0.84

492,868

$

$

$

$

1.95

1.94

0.56

439,596

$

$

$

$

1.76

1.74

0.44

409,139

$ 1,815,512

$ 1,836,835

$ 1,680,703

$ 1,672,386

$ 1,655,652

$

$

— $
$

996,210

50,102

991,534

$

$

3,729

$

7,366

967,387

$ 1,015,816

$

$

106,166

935,738

(1) Revenue includes license sales, support and service revenues, and hardware sales, less returns and allowances.

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following section provides management's view of the financial condition and results of operations and should be read in conjunction 
with the Selected Financial Data, the audited Consolidated Financial Statements, and related notes included elsewhere in this report.

OVERVIEW

Jack Henry & Associates, Inc. (JHA) is headquartered in Monett, Missouri, employs approximately 6,000 associates nationwide, and is a 
leading provider of technology solutions and payment processing services primarily for financial services organizations. Its solutions serve 
over 10,500 customers and are marketed and supported through three primary brands. Jack Henry Banking® supports banks ranging from 
community banks to multi-billion dollar institutions with assets up to $30 billion, with information and transaction processing solutions. Symitar® 
is a leading provider of information and transaction processing solutions for credit unions of all sizes. ProfitStars® provides highly specialized 
products and services that enable financial institutions of every asset size and charter, and diverse corporate entities outside the financial 
services industry, to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. JHA's integrated solutions are 
available for in-house, outsourced, or hosted delivery. 

Each of our brands share the fundamental commitment to provide high quality business solutions, service levels that consistently exceed 
customer expectations, integration of solutions and practical new technologies. The quality of our solutions, our high service standards, and 
the fundamental way we do business typically foster long-term customer relationships, attract prospective customers, and have enabled us 
to capture substantial market share.

Through internal product development, disciplined acquisitions, and alliances with companies offering niche solutions that complement our 
proprietary solutions, we regularly introduce new products and services and generate new cross-sales opportunities across our three business 
brands. We provide compatible computer hardware for our in-house installations and secure processing environments for our outsourced 
and hosted solutions. We perform data conversions, software implementations, initial and ongoing customer training, and ongoing customer 
support services.

Our primary competitive advantage is customer service. Our support infrastructure and strict standards provide service levels we believe 
to  be  the  highest  in  the  markets  we  serve  and  generate  high  levels  of  customer  satisfaction  and  retention.  We  consistently  measure 
customer satisfaction using comprehensive annual surveys and randomly generated daily surveys we receive in our everyday business. 
Dedicated surveys are also used to grade specific aspects of our customer experience, including product implementation, education, and 
consulting services.

A significant proportion of our revenue is derived from recurring outsourcing fees and electronic payment transaction processing fees that 
predominantly have contract terms of five years or greater at inception. Support and service fees also include in-house maintenance fees 
which primarily contain annual contract terms, implementation services revenue, and bundled services revenue, which is a combination of 
license, implementation, and maintenance revenue from our revenue arrangements. Less predictable software license fees and hardware 
sales complement our primary revenue sources. We continually seek opportunities to increase revenue while at the same time containing 
costs to expand margins.

During the last five fiscal years, our revenues have grown from $1,017,667 in fiscal 2012 to $1,354,646 in fiscal 2016. Income from continuing 
operations has grown from $152,040 in fiscal 2012 to $248,867 in fiscal 2016. This growth has resulted primarily from internal expansion.

23

WWW.JACKHENRY.COMWe have two reportable segments: bank systems and services and credit union systems and services. The respective segments include all 
related license, support and service, and hardware sales along with the related cost of sales.

We  continue  to  focus  on  our  objective  of  providing  the  best  integrated  solutions,  products  and  customer  service  to  our  clients.  We  are 
cautiously optimistic regarding ongoing economic improvement and expect our clients to continue investing in our products and services to 
improve their operating efficiencies and performance. We anticipate that consolidation within the financial services industry will continue. 
Regulatory conditions and legislation such as the Dodd-Frank Wall Street Reform and Consumer Protection Act will continue to impact the 
financial services industry and could motivate some financial institutions to postpone discretionary spending.

A  detailed  discussion  of  the  major  components  of  the  results  of  operations  follows. All  dollar  and  share  amounts  are  in  thousands  and 
discussions compare fiscal 2016 to fiscal 2015 and compare fiscal 2015 to fiscal 2014.

RESULTS OF OPERATIONS

FISCAL 2016 COMPARED TO FISCAL 2015

In fiscal 2016, revenues increased 8% or $98,456 compared to the fiscal 2015, with strong growth continuing in our support and service 
revenues,  particularly  our  outsourcing  services,  bundled  services,  and  electronic  payment  services.  Cost  of  sales  increased  just  7%, 
contributing to an 8% increase in gross profit. Net operating expenses increased 1%, and the provision for income taxes increased 6% 
compared to the prior year. The increased revenue and above changes resulted in a combined 18% increase in net income for fiscal 2016.

We move into fiscal 2017 following a strong performance in fiscal 2016. Significant portions of our business continue to come from 
recurring  revenue  and  our  healthy  sales  pipeline  is  also  encouraging.  Our  customers  continue  to  face  regulatory  and  operational 
challenges  which  our  products  and  services  address,  and  in  these  times  they  have  an  even  greater  need  for  our  solutions  that  
directly  address  institutional  profitability,  efficiency,  and  security.  Our  strong  balance  sheet,  access  to  extensive  lines  of  credit,  the 
strength of our existing product line and an unwavering commitment to superior customer service position us well to address current 
and future opportunities.

A  detailed  discussion  of  the  major  components  of  the  results  of  operations  for  the  fiscal  year  ended  June  30,  2016  follows.  All 
dollar  amounts  are  in  thousands  and  discussions  compare  the  current  fiscal  year  ended  June  30,  2016  to  the  prior  fiscal  year  ended  
June 30, 2015.

REVENUE

License Revenue

License

Percentage of total revenue

Year Ended June 30,

% Change

$

2016

3,041

<1%

$

2015

2,635

<1%

15%

License revenue represents the sale and delivery of application software systems contracted with us by the customer, which are not part 
of a bundled arrangement. We license our proprietary software products under standard license agreements that typically provide the 
customer with a non-exclusive, non-transferable right to use the software on a single computer and for a single financial institution.

Non-bundled license revenue increased due mainly to an increase in standalone license sales in our Banking segment. Such license fees 
will fluctuate as non-bundled license sales are sporadic in nature.

Support and Service Revenue

Support and service

Percentage of total revenue

In-House Support & Other Services

Electronic Payment Services

Outsourcing Services

Implementation Services

Bundled Products & Services

Total Increase

24

Year Ended June 30,

% Change

2016

2015

$

1,300,978

$

1,200,652

8%

96%

96%

Year over Year

$ Change

% Change

$

$

17,846

28,325

33,941

(11,289)
31,503

100,326

6%

6%

13%

(15)%

50%

2016 ANNUAL REPORTSupport and service revenues are generated from supporting our customers in operating their systems and to enhance and update the 
software, electronic payment services, outsourced data processing services, implementation services (including conversion, installation, 
configuration and training) and revenue from our bundled software multi-element agreements. There was growth in most support and 
service revenue components in fiscal 2016. 

In-house support and other services revenue increased due to annual maintenance renewal fee increases for both core and complementary 
products  as  our  customers’  assets  grow  and  new  customers  began  renewing  their  annual  maintenance.  Increased  software  usage 
revenue from Alogent mobile remote deposits also contributed to the increase.

Electronic payment services continued to show growth over the prior year, although that growth slowed due to some of our large customers 
being acquired and price compression on contract renewals in our card services offerings. The revenue increases are mainly attributable 
to  strong  performance  across  debit/credit  card  transaction  processing  services,  online  bill  payment  services  and  ACH  processing. 
Deconversion revenue for electronic payment services increased $9,617 over the prior year. Excluding these fees, we had a 4% increase 
in electronic payment services revenue.

Outsourcing  services  for  banks  and  credit  unions  continue  to  drive  revenue  growth  as  customers  continue  to  show  a  preference  for 
outsourced  delivery  of  our  solutions.  Revenues  from  outsourcing  services  are  typically  earned  under  multi-year  service  contracts 
and  therefore  provide  a  long-term  stream  of  recurring  revenues.  We  expect  the  trend  towards  outsourced  product  delivery  to  benefit 
outsourcing services revenue for the foreseeable future.

Implementation  services  include  implementation  services  for  our  electronic  payment  services  customers  as  well  as  standalone 
customization  services,  merger  conversion  services,  image  conversion  services  and  network  monitoring  services.  Implementation 
services revenue decreased due to a decrease in stand-alone implementations in the banking segment. Revenue from these standalone 
services has decreased as implementation services related to our bundled arrangements have increased.

Bundled products and services revenue is combined revenue from the multiple elements in our bundled arrangements, including license, 
implementation services and maintenance, which cannot be recognized separately due to a lack of vendor-specific objective evidence 
of  fair  value.  Bundled  products  and  services  revenue  increased  over  last  year  mainly  due  to  increased  revenues  from  our  core  and 
complementary credit union arrangements. $26,567 of the increase was due to terminations of minor pending products and services on 
certain contracts that have allowed for the release of revenue that was being deferred until contract completion in both our credit union 
and banking core and complementary arrangements.

Hardware Revenue

Hardware

Percentage of total revenue

Year Ended June 30,

% Change

2016

2015

$

50,627

$

52,903

(4)%

4%

4%

The Company has entered into remarketing agreements with several hardware manufacturers and suppliers under which we sell computer 
hardware, hardware maintenance and related services to our customers. Revenue related to hardware sales is recognized when the 
hardware is shipped to our customers.

Hardware  revenue  decreased  due  to  a  decrease  in  complementary  hardware  products  delivered.  Although  there  will  be  quarterly 
fluctuations, we expect an overall decreasing trend in hardware sales to continue due to the change in sales mix towards outsourcing 
contracts, which typically do not include hardware, and the general deflationary trend of computer prices.

COST OF SALES AND GROSS PROFIT

Cost  of  license  represented  the  cost  of  software  from  third  party  vendors  associated  with  non-bundled  application  software  licenses. 
These costs were recognized when license revenue was recognized.

Cost of support and service represented costs associated with conversion and implementation efforts, ongoing support for our customers, 
operation of our data and item centers providing services for our outsourced customers, electronic payment services and direct operating 
costs. These costs were recognized as they were incurred or, for direct costs associated with obtaining and implementing our bundled 
arrangements,  they  were  deferred  and  recognized  ratably  as  the  related  revenues  for  these  arrangements  are  recognized,  typically 
beginning when Post Contract Support ("PCS") is the only remaining undelivered element, and ending at the end of the initial bundled 
PCS term.

Cost  of  hardware  consisted  of  the  direct  and  indirect  costs  of  purchasing  the  equipment  from  the  manufacturers  and  delivery  to  our 
customers. These costs were recognized at the same time as the related hardware revenue was recognized. Ongoing operating costs to 
provide support to our customers were recognized as they were incurred.

25

WWW.JACKHENRY.COMCost of License
Percentage of total revenue

License Gross Profit
Gross Profit Margin

Cost of support and service
Percentage of total revenue

Support and Service Gross Profit
Gross Profit Margin

Cost of hardware
Percentage of total revenue

Hardware Gross Profit
Gross Profit Margin

TOTAL COST OF SALES
Percentage of total revenue

TOTAL GROSS PROFIT

Gross Profit Margin

Year Ended June 30,

% Change

2016

2015

$

$

$

$

$

$

$

$

1,197

<1%

1,844

61%

737,108

54%

563,870

43%

35,346

3%

15,281

30%

773,651

57%

580,995

43%

$

$

$

$

$

$

$

$

1,187

<1%

1,448

55%

680,750

54%

519,902

43%

38,399

3%

14,504

27%

720,336

57%

535,854

43%

1%

27%

8%

8%

(8)%

5%

7%

8%

Cost of license consists of the direct costs of third party software that are a part of a non-bundled arrangement. Sales of these third party 
software products increased slightly compared to the last year. Shifts in sales mix between the products that make up these costs cause 
fluctuations in the margins from period to period.

Gross profit margins in support and service remained consistent with the prior year.

In general, changes in cost of hardware trend consistently with hardware revenue. For the current period, margins were slightly higher due 
to increased sales of higher margin hardware upgrade products compared to the prior year.

OPERATING EXPENSES

Selling and Marketing

Selling and marketing

Percentage of total revenue

Year Ended June 30,

% Change

2016

2015

$

90,079

$

89,004

1%

7%

7%

Dedicated sales forces, inside sales teams, technical sales support teams and channel partners conduct our sales efforts for our two 
reportable segments, and are overseen by regional and national sales managers. Our sales executives are responsible for pursuing lead 
generation activities for new core customers. Our account executives nurture long-term relationships with our client base and cross sell 
our many complementary products and services.

Selling and marketing expenses increased slightly compared to fiscal 2015 due to increased salary expense, but remained a consistent 
percentage of total revenue in both periods.

Research and Development

Research and development

Percentage of total revenue

26

Year Ended June 30,

% Change

2016

$

81,234

6%

2015
71,495

$

6%

14%

2016 ANNUAL REPORTWe devote significant effort and expense to develop new software, service products and continually upgrade and enhance our existing 
offerings. We believe our research and development efforts are highly efficient because of the extensive experience of our research and 
development staff and because our product development is highly customer-driven.

Research and development expenses increased primarily due to increased headcount and related personnel costs, but were consistent 
with the prior year as a percentage of total revenue.

General and Administrative

General and administrative

Percentage of total revenue

Year Ended June 30,

% Change

2016

2015

$

67,514

$

64,364

5%

5%

5%

General  and  administrative  costs  included  all  expenses  related  to  finance,  legal,  and  human  resources,  plus  all  administrative  costs. 
These expenses increased primarily due to increased headcount and related salaries, but were a consistent percentage of revenue in 
each year.

Gain on Disposal of Business

In fiscal 2016, we sold our Alogent business ("Alogent") to Antelope Acquisition Co., an affiliate of Battery Ventures, resulting in a gain 
totaling $19,491. In fiscal 2015, we had a gain totaling $6,874 due to the sale of the TeleWeb™ suite of Internet and mobile banking 
software products to Data Center Inc. (DCI).

INTEREST INCOME AND EXPENSE

Interest Income

Interest Expense

Year Ended June 30,

% Change

2016

2015

$

$

307

$

169

(1,430)

$ (1,594)

82%

(10)%

Interest income fluctuated due to changes in invested balances and yields on invested balances. Interest expense remained low for both 
the current and prior years, in line with our debt balances in both years.

PROVISION FOR INCOME TAXES

Provision For Income Taxes

Effective Rate

Year Ended June 30,

% Change

2016

2015

$ 111,669

$ 105,219

6%

31.0%

33.3%

The decrease in the effective tax rate was primarily due a significant difference in the book versus tax basis in Alogent stock, as well as 
the retroactive permanent extension of the Research and Experimentation Credit ("R&E Credit") to January 1, 2015 during fiscal 2016.

NET INCOME

Net income increased from $211,221, or $2.59 per diluted share, in fiscal 2015 to $248,867, or $3.12 per diluted share, in fiscal 2016. This 
translates to an increase of 18% in net income. 

FISCAL 2015 COMPARED TO FISCAL 2014 

In fiscal 2015, revenues increased 7% or $83,017 compared to the prior year due primarily to growth in all components of support and 
service  revenues,  particularly  our  electronic  payment  services  and  our  outsourcing  services.  Cost  of  sales  increased  6%,  in  line  with 
revenue. The growth in revenue and the Company's continued focus on cost management continued to drive up gross margins, which 
has resulted in a 9% increase in gross profit.

Operating  expenses  increased  6%  and  the  provision  for  income  taxes  increased  4%  compared  to  the  prior  year-to-date  period.  The 
increased revenue and above changes resulted in a combined 13% increase in net income for fiscal 2015.

27

WWW.JACKHENRY.COMREVENUE

License Revenue

License

Percentage of total revenue

Year Ended June 30,

% Change

2015

2014

$

2,635

<1%

$

2,184

<1%

21%

License revenue represents the sale and delivery of application software systems contracted with us by the customer, which are not part 
of a bundled arrangement. We license our proprietary software products under standard license agreements that typically provide the 
customer with a non-exclusive, non-transferable right to use the software on a single computer and for a single financial institution.

Non-bundled license revenue increased due mainly to an increase in standalone license sales in our Credit Union segment. Such license 
fees will fluctuate as non-bundled license sales are sporadic in nature.

Support and Service Revenue

Support and service

Percentage of total revenue

In-House Support & Other Services

Electronic Payment Services

Outsourcing Services

Implementation Services

Bundled Products & Services

Total Increase

Year Ended June 30,

% Change

2015

2014

$

1,200,652

$

1,112,331

8%

96%

95%

Year over Year Change

$ Change

% Change

$

3,603

38,321

35,490

8,704
2,203

$

88,321

1%

9%

15%

13%

4%

Support and service revenues are generated from annual support to assist the customer in operating their systems and to enhance and 
update the software, electronic payment services, outsourced data processing services, implementation services (including conversion, 
installation,  configuration  and  training)  and  revenue  from  our  bundled  software  multi-element  agreements.  There  was  growth  in  all 
components of support and service revenue in fiscal 2015.

In-house support and other services revenue increased due to annual maintenance renewal fee increases for both core and complementary 
products as our customers’ assets grow.

Electronic payment services continue to experience the largest dollar growth. The revenue increases are attributable to strong performance 
across debit/credit card transaction processing services, online bill payment services and ACH processing.

Outsourcing  services  for  banks  and  credit  unions  continue  to  drive  revenue  growth  as  customers  continue  to  show  a  preference  for 
outsourced delivery of our solutions. We expect the trend towards outsourced product delivery to benefit outsourcing services revenue for 
the foreseeable future. Revenues from outsourcing services are typically earned under multi-year service contracts and therefore provide 
a long-term stream of recurring revenues.

Implementation  services  include  implementation  services  for  our  outsourcing  and  electronic  payment  services  customers  as  well 
as  standalone  customization  services,  merger  conversion  services,  image  conversion  services  and  network  monitoring  services. 
Implementation services revenue increased due mainly to increased implementations across our core, online banking, imaging solutions 
and payments products.

Bundled products and services revenue is combined revenue from the multiple elements in our bundled arrangements, including license, 
implementation services and maintenance, which cannot be recognized separately due to a lack of vendor-specific objective evidence of 
fair value. Bundled products and services revenue increased slightly from last year mainly due to increased revenues from our core and 
complementary banking products, furthered by an increase in core credit union products. The increase was partially offset by reduced 
revenues from our Alogent suite of remote deposit capture products.

Hardware Revenue

Hardware

Percentage of total revenue

28

Year Ended June 30,

% Change

2015

2014

$

52,903

$

58,658

(10)%

4%

5%

2016 ANNUAL REPORTThe Company has entered into remarketing agreements with several hardware manufacturers under which we sell computer hardware, 
hardware maintenance and related services to our customers. Revenue related to hardware sales is recognized when the hardware is 
shipped to our customers.

Hardware  revenue  decreased  due  to  a  decrease  in  complementary  hardware  products  delivered.  Although  there  will  be  quarterly 
fluctuations, we expect an overall decreasing trend in hardware sales to continue due to the change in sales mix towards outsourcing 
contracts, which typically do not include hardware, and the general deflationary trend of computer prices.

COST OF SALES AND GROSS PROFIT

Cost of license represented the cost of software from third party vendors through remarketing agreements associated with non-bundled 
application  software  licenses.  These  costs  were  recognized  when  license  revenue  was  recognized.  Cost  of  support  and  service 
represented costs associated with conversion and implementation efforts, ongoing support for our in-house customers, operation of our 
data and item centers providing services for our outsourced customers, electronic payment services and direct operating costs. These 
costs were recognized as they were incurred or, for direct costs associated with obtaining and implementing our bundled arrangements, 
they are deferred and recognized ratably as the related revenues for these arrangements are recognized, typically beginning when PCS 
is the only remaining undelivered element, and ending at the end of the initial bundled PCS term. Cost of hardware consisted of the direct 
and indirect  costs of purchasing  the equipment from the manufacturers  and  delivery to our  customers. These costs were recognized 
at the same time as the related hardware revenue was recognized. Ongoing operating costs to provide support to our customers were 
recognized as they were incurred.

Year Ended June 30,

% Change

Cost of License
Percentage of total revenue

License Gross Profit

Gross Profit Margin

Cost of support and service
Percentage of total revenue

Support and Service Gross Profit

Gross Profit Margin

Cost of hardware
Percentage of total revenue

Hardware Gross Profit

Gross Profit Margin

TOTAL COST OF SALES
Percentage of total revenue

TOTAL GROSS PROFIT
Gross Profit Margin

2015

2014

$

$

1,187
<1%

1,448

55%

$

$

908

<1%

1,276

58%

$ 680,750

$ 634,756

54%

54%

$ 519,902

$ 477,575

$

$

43%

38,399

3%

14,504

27%

$

$

43%

43,708

4%

14,950

25%

$ 720,336

$ 679,372

57%

58%

$ 535,854

$ 493,801

43%

42%

31%

13%

7%

9%

(12)%

(3)%

6%

9%

Cost of license consisted of the direct costs of third party software that was part of a non-bundled arrangement. Sales of these third party 
software products increased compared to last year, causing a decrease in gross profit margins. Shifts in sales mix between the products 
that make up these costs cause fluctuations in the margins from period to period.

Gross profit margins in support and service remained consistent with the prior year.

In general, changes in cost of hardware trended consistently with hardware revenue. For the fiscal year, margins were slightly higher due 
to increased sales of higher margin hardware upgrade products.

OPERATING EXPENSES

Selling and Marketing

Selling and marketing

Percentage of total revenue

Year Ended June 30,

% Change

2015

2014

$

89,004

$

85,443

4%

7%

7%

29

WWW.JACKHENRY.COMDedicated sales forces, inside sales teams, technical sales support teams and channel partners conducted our sales efforts for our two 
reportable segments, and were overseen by regional sales managers. Our sales executives were responsible for pursuing lead generation 
activities for new core customers. Our account executives nurtured long-term relationships with our client base and cross sold our many 
complementary products and services.

Selling  and  marketing  expenses  for  the  year  increased  mainly  due  to  higher  commission  expenses  and  a  general  increase  in  sales 
headcount and related personnel salaries. This is in line with increased sales volume of long term service contracts on which commissions 
were paid as a percentage of total revenue.

Research and Development

Research and development

Percentage of total revenue

Year Ended June 30,

% Change

2015

2014

$

71,495

$

66,748

7%

6%

6%

We devote significant effort and expense to develop new software, service products and continually upgrade and enhance our existing 
offerings. Typically, we upgrade our various core and complementary software applications once per year. We believe our research and 
development efforts are highly efficient because of the extensive experience of our research and development staff and because our 
product development is highly customer-driven.

Research and development expenses increased primarily due to increased headcount and related personnel costs, but were consistent 
with the prior year as a percentage of total revenue.

General and Administrative

General and administrative

Percentage of total revenue

Year Ended June 30,

% Change

2015

2014

$

64,364

$

53,312

21%

5%

5%

General and administrative costs included all expenses related to finance, legal, human resources, plus all administrative costs.

General and administrative expenses in the current year were higher due to the impact of a Lyndhurst related insurance recovery in the 
prior year coupled with increased headcount and related personnel costs. These costs were consistent with the prior year as a percentage 
of total revenue.

Gain on Disposal of Business

In fiscal 2015, we had a gain totaling $6,874 due to the sale of the TeleWeb™ suite of Internet and mobile banking software products to 
Data Center Inc. (DCI). No businesses were disposed of in fiscal 2014.

INTEREST INCOME AND EXPENSE

Interest Income

Interest Expense

Year Ended June 30,

% Change

2015

2014

$

$

169

(1,594)

$

$

377

(1,105)

(55)%

44%

Interest  income  fluctuated  due  to  changes  in  invested  balances  and  yields  on  invested  balances.  Interest  expense  increased  due  to 
interest on the borrowing from our revolving credit facility in the second quarter.

PROVISION FOR INCOME TAXES

Provision For Income Taxes

Effective Rate

Year Ended June 30,

% Change

2015

2014

$

105,219

$

100,855

4%

33.3%

35.1%

The decrease in the effective tax rate was primarily due to favorable state tax law changes, as well as the retroactive extension of the 
Research & Experimentation Credit for the period January 1, 2014 to December 31, 2014 during fiscal 2015.

NET INCOME

Net income increased from $186,715, or $2.19 per diluted share in fiscal 2014 to $211,221 or $2.59 per diluted share in fiscal 2015.

30

2016 ANNUAL REPORT 
REPORTABLE SEGMENT DISCUSSION

The Company is a provider of integrated computer systems that perform data processing (available for in-house installations or outsourced 
services) for banks and credit unions. The Company’s operations are classified into two reportable segments: bank systems and services 
(“Bank”) and credit union systems and services (“Credit Union”). The Company evaluates the performance of its segments and allocates 
resources to them based on various factors, including prospects for growth, return on investment, and return on revenue.

Bank Systems and Services

Revenue

Gross profit

Gross profit margin

2016

% Change

2015

% Change

2014

$
$

996,668
407,600

41%

4% $
2% $

962,729
400,659

42%

7% $
8% $

897,671
372,473

41%

In fiscal 2016, revenue in the Bank segment increased 4% compared to the prior fiscal year. The increase was due mainly to a 12% 
increase in outsourcing services. Gross profit margin decreased only slightly compared to the last fiscal year.

In fiscal 2015, revenue increased 7% overall in the Bank segment compared to the prior year. The increase was due mainly to 9% 
growth in electronic transaction processing services and a 14% increase in outsourcing services. Gross profit margins increased 1% 
over fiscal 2014.

Credit Union Systems and Services

Revenue

Gross profit

Gross profit margin

2016

% Change

2015

% Change

2014

$
$

357,978
173,395

48%

22% $
28% $

293,461
135,195

46%

7% $
11% $

275,502
121,328

44%

In fiscal 2016, revenue in the Credit Union segment increased 22% due to increases in support & service revenue. Support & service 
revenues  grew  22%  through  increases  in  electronic  payment  services,  in-house  maintenance  renewals,  and  bundled  services.  Gross 
profit margins for the Credit Union segment increased 2% mainly due to economies of scale realized from growing transaction volume in 
our payment processing services.

In fiscal 2015, revenue in the Credit Union segment increased 7% due to increases in support & service revenue. Support & service 
revenues grew 7% through increases in electronic payment services, in-house maintenance renewals, and outsourcing services. Gross 
profit margins for the Credit Union segment increased mainly due economies of scale realized from growing transaction volume in our 
payment processing services.

LIQUIDITY AND CAPITAL RESOURCES

The  Company's  cash  and  cash  equivalents  decreased  to  $70,310  at  June  30,  2016  from  $148,313  at  June  30,  2015. The  decrease 
from June 30, 2015 is primarily due to repayments on our revolving credit facility and repurchases of treasury stock during fiscal 2016, 
partially offset by increased net income and proceeds from the disposal of a business.

The following table summarizes net cash from operating activities in the statement of cash flows:

Net income

Non-cash expenses

Change in receivables

Change in deferred revenue

Change in other assets and liabilities

Net cash provided by operating activities

$

Year Ended June 30,

2016

2015

$

248,867
159,698

(13,735 )

4,364
(34,078 )

211,221
149,162

(21,346 )

40,565
(5,812 )

$

365,116

$

373,790

Cash provided by operating activities decreased 2% compared to this fiscal 2015 due mainly to increased income tax payments. Cash from 
operations is primarily used to repay debt, pay dividends, repurchase stock, and for capital expenditures.

Cash used in investing activities for fiscal 2016 totaled $135,963 and included: capital expenditures on facilities and equipment of $56,325, 
which was mainly for the purchase of computer equipment and aircraft; $96,411 for the ongoing enhancements and development of existing 
and new product offerings; $8,275 for the acquisition of Bayside Business Solutions, net of cash acquired; and $11,826 for the purchase 

31

WWW.JACKHENRY.COMand development of internal use software. This was partially offset by $34,030 of proceeds from the sale of our Alogent division and $2,844 
of proceeds from the sale of assets. Cash used in investing activities for fiscal 2015 totaled $136,984 and included capital expenditures on 
facilities and equipment of $54,409, which mainly included the purchase of aircraft and computer equipment, $76,872 for the development 
of software, and $14,020 for the purchase and development of internal use software. These expenditures were partially offset by $8,135 of 
proceeds related to the TeleWeb™ suite of Internet and mobile banking software products and $182 of proceeds from the sale of assets.

Financing activities used cash of $307,156 for fiscal 2016. Cash used was $175,662 for the purchase of treasury shares, repayment of the 
revolving credit facility and capital leases of $152,500, and dividends paid to stockholders of $84,118. This was partially offset by borrowings 
of  $100,000  against  our  revolving  credit  facility  and  $5,124  net  cash  inflow  from  the  issuance  of  stock  and  tax  related  to  stock-based 
compensation. Financing activities used cash in fiscal 2015 of $158,870. Cash used was $122,691 for the purchase of treasury shares, 
dividends paid to stockholders of $76,410, repayments of the revolving credit facility and capital leases totaling $50,783, and debt acquisition 
cost of $901. This was partially offset by borrowings of $90,000 and $1,915 net cash inflow from the issuance of stock and tax related to 
stock-based compensation.

At June 30, 2016, the Company had negative working capital of $11,803 however, the largest component of current liabilities was deferred 
revenue of $343,525, which primarily relates to our annual in-house maintenance agreements and deferred bundled product and service 
arrangements. The cash outlay necessary to provide the services related to these deferred revenues is significantly less than this recorded 
balance. In addition, we have not experienced any significant issues with our current collection efforts and we have access to remaining 
lines of credit in excess of $300,000. We continue to generate substantial cash inflows from operations. Therefore, we do not anticipate any 
liquidity problems arising from this condition.

Capital Requirements and Resources

The Company generally uses existing resources and funds generated from operations to meet its capital requirements. Capital expenditures 
totaling $56,325 and $54,409 for the twelve months ending June 30, 2016 and June 30, 2015, respectively, were made primarily for additional 
equipment and the improvement of existing facilities. These additions were funded from cash generated by operations. At June 30, 2016, 
the Company had $16,058 of purchase commitments related to property and equipment, all of which we anticipate will be funded from cash 
generated by operations.

The Board of Directors has authorized the Company to repurchase shares of its common stock. Under this authorization, the Company may 
finance its share repurchases with available cash reserves or short-term borrowings on its existing credit facilities. The share repurchase 
program does not include specific price targets or timetables and may be suspended at any time. At June 30, 2016, there were 24,209 shares 
in treasury stock and the Company had the remaining authority to repurchase up to 5,782 additional shares. The total cost of treasury shares 
at June 30, 2016 is $876,134. During fiscal 2016, the Company repurchased 2,366 treasury shares for $175,662. At June 30, 2015, there 
were 21,843 shares in treasury stock and the Company had authority to repurchase up to 8,148 additional shares.

Capital leases
The Company has entered into various capital lease obligations for the use of certain computer equipment. The Company currently has short 
term capital lease obligations totaling $200 at June 30, 2016. Included in property and equipment are assets under capital leases totaling 
$2,329, which have accumulated depreciation totaling $898. 

Revolving credit facility
The revolving credit facility allows for borrowings of up to $300,000, which may be increased by the Company at any time until maturity to 
$600,000. The credit facility bears interest at a variable rate equal to (a) a rate based on LIBOR or (b) an alternate base rate (the highest of (i) 
the Prime Rate for such day, (ii) the sum of the Federal Funds Effective Rate for such day plus 0.50% and (iii) the Eurocurrency Rate for a one 
month Interest Period on such day for dollars plus 1.0%), plus an applicable percentage in each case determined by the Company's leverage 
ratio. The credit facility is guaranteed by certain subsidiaries of the Company. The credit facility is subject to various financial covenants that 
require the Company to maintain certain financial ratios as defined in the agreement. As of June 30, 2016, the Company was in compliance 
with all such covenants. The revolving loan terminates February 20, 2020 and at June 30, 2016 there was no outstanding balance.

Other lines of credit
The Company renewed an unsecured bank credit line on March 3, 2014 which provides for funding of up to $5,000 and bears interest at the 
prime rate less 1%. The credit line was renewed through April 30, 2017. At June 30, 2016, no amount was outstanding.

OFF BALANCE SHEET ARRANGEMENTS AND CONTRACTUAL OBLIGATIONS

At June 30, 2016, the Company’s total off balance sheet contractual obligations were $65,432. This balance consists of $49,374 of long-
term operating leases for various facilities and equipment which expire from 2017 to 2030 and $16,058 of purchase commitments related 
mainly to open purchase orders. The contractual obligations table below excludes $8,390 of liabilities for uncertain tax positions as we are 
unable to reasonably estimate the ultimate amount or timing of settlement.

32

2016 ANNUAL REPORTContractual obligations by period 
as of June 30, 2016

Less than
1 year

1-3 years

3-5 years

More than
5 years

Operating lease obligations
Capital lease obligations

Purchase obligations

Total

$

$

9,515 $
200
16,058

25,773 $

14,486 $
—
—

14,486 $

8,452 $
—
—

8,452 $

16,921 $
—
—

16,921 $

TOTAL

49,374
200
16,058

65,632

RECENT ACCOUNTING PRONOUNCEMENTS

The Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") No. 2014-09, Revenue from Contracts 
with Customers in May 2014. The new standard will supersede much of the existing authoritative literature for revenue recognition. In 
August 2015, the FASB also issued ASU No. 2015-14 which deferred the effective date of the new standard by one year. The standard 
and related amendments will be effective for the Company for its annual reporting period beginning July 1, 2018, including interim periods 
within  that  reporting  period. Along  with  the  deferral  of  the  effective  date, ASU  No.  2015-14  allows  early  application  as  of  the  original 
effective date. Entities are allowed to transition to the new standard by either recasting prior periods or recognizing the cumulative effect 
as of the beginning of the period of adoption. In March 2016, the FASB issued ASU No. 2016-08, which addresses principal versus agent 
considerations under the new revenue standard. ASU No. 2016-10 and ASU No. 2016-12 issued in April and May 2016 also address 
specific aspects of the new standard. The Company is currently evaluating the newly issued guidance, including which transition approach 
will be applied and the estimated impact it will have on our consolidated financial statements. 

In April 2015, the FASB issued ASU No. 2015-03, Interest-Imputation of Interest (Subtopic 835-30): Simplifying the Presentation of Debt 
Issuance  Costs. This ASU  requires  that  debt  issuance  costs  be  presented  in  the  balance  sheet  as  a  direct  deduction  from  the  carrying 
amount of the related debt liability (same treatment as debt discounts). ASU No. 2015-03 will be effective for the Company in its fiscal year 
ended June 30, 2017. Early adoption is permitted provided that the guidance is applied from the beginning of the fiscal year of adoption. The 
Company currently classifies debt issuance costs as an asset, and will adopt these changes beginning July 1, 2016. 

ASU No. 2015-17 was issued by the FASB in November 2015 as part of the Simplification Initiative. This ASU eliminates the requirement to 
separate deferred income tax liabilities and assets into non-current and current amounts. ASU No. 2015-17 is effective for the Company for 
its annual reporting period beginning July 1, 2017 and early adoption is permitted. In the third quarter of fiscal 2016, management elected 
to early adopt and all deferred income tax assets and liabilities are reported as non-current. At March 31, 2016, the current portion of our 
deferred income tax liability was $7,034. Prior periods were not retrospectively adjusted.

The  FASB  issued  ASU  No.  2016-02,  Leases,  in  February  2016.  This  ASU  aims  to  increase  transparency  and  comparability  among 
organizations by recognizing lease assets and liabilities on the balance sheet and requiring disclosure of key information regarding leasing 
arrangements. ASU No. 2016-02 will be effective for Jack Henry's annual reporting period beginning July 1, 2019 and early adoption is 
permitted. The Company is currently assessing the impact this new standard will have on our consolidated financial statements. 

The FASB issued Accounting Standards Update (“ASU”) No. 2016-09, Improvements to Employee Share-Based Payment Accounting in 
March 2016. The new standard will simplify several aspects of the accounting for share-based payment transactions, including reporting 
of excess tax benefits and shortfalls, application of forfeiture rates, statutory minimum withholding considerations, and classification within 
the statement of cash flows. ASU No. 2016-09 is effective for the Company’s annual reporting period beginning July 1, 2017 and early 
adoption is permitted. The Company is currently evaluating the newly issued guidance, including the estimated impact it will have on 
our consolidated financial statements. The Company currently anticipates the changes will be adopted in the first quarter of the annual 
reporting period beginning July 1, 2016. 

CRITICAL ACCOUNTING POLICIES

We  prepare  our  consolidated  financial  statements  in  accordance  with  accounting  principles  generally  accepted  in  the  United  States 
(“U.S. GAAP”). The significant accounting policies are discussed in Note 1 to the consolidated financial statements. The preparation of 
consolidated financial statements in accordance with U.S. GAAP requires us to make estimates and judgments that affect the reported 
amounts of assets, liabilities, revenue and expenses, as well as disclosure of contingent assets and liabilities. We base our estimates 
and judgments upon historical experience and other factors believed to be reasonable under the circumstances. Changes in estimates or 
assumptions could result in a material adjustment to the consolidated financial statements.

We  have  identified  several  critical  accounting  estimates.  An  accounting  estimate  is  considered  critical  if  both:  (a)  the 
nature  of  the  estimates  or  assumptions  is  material  due  to  the  levels  of  subjectivity  and  judgment  involved,  and  (b)  the 
impact  of  changes  in  the  estimates  and  assumptions  would  have  a  material  effect  on  the  consolidated  financial  statements. 

33

WWW.JACKHENRY.COMRevenue Recognition
We recognize revenue net of any applicable discounts in accordance with generally accepted accounting principles and with guidance 
provided within Staff Accounting Bulletins issued by the Securities and Exchange Commission. The application of these pronouncements 
requires  judgment,  including  whether  a  software  arrangement  includes  multiple  elements,  whether  any  elements  are  essential  to  the 
functionality  of  any  other  elements,  and  whether  vendor-specific  objective  evidence  (“VSOE”)  of  fair  value  exists  for  those  elements. 
Customers receive certain elements of our products and services over time. Changes to the elements in a software arrangement or in our 
ability to identify VSOE for those elements could materially impact the amount of earned and deferred revenue reflected in the financial 
statements.

License Arrangements: For software license agreements, the Company recognizes revenue when persuasive evidence of an arrangement 
exists, delivery of the product or service has occurred, the fee is fixed or determinable and collection is probable. For arrangements where 
the  fee  is  not  fixed  or  determinable,  revenue  is  deferred  until  payments  become  due.  The  Company’s  software  license  agreements 
generally  include  multiple  products  and  services  or  “elements.”  Generally,  none  of  these  elements  are  deemed  to  be  essential  to  the 
functionality of the other elements.

For multiple element arrangements, which contain software elements and non-software elements, we allocate revenue to the software 
deliverables and the non-software deliverables as a group based on the relative selling prices of all of the deliverables in the arrangement. 
For our non-software deliverables, we allocate the arrangement consideration based on the relative selling price of the deliverables using 
estimated selling price ("ESP"). For our software elements, we use VSOE for this allocation when it can be established and ESP when 
VSOE cannot be established.

The selling price for each element is based upon the following selling price hierarchy: VSOE if available, third party evidence ("TPE") if VSOE 
is not available, or ESP if neither VSOE or TPE are available. Generally, we are not able to determine TPE because our go-to-market strategy 
differs from that of our peers and our offerings contain a significant level of differentiation such that the comparable pricing of products with 
similar functionality cannot be obtained. ESP is determined after considering both market conditions (such as the sale of similar products in 
the market place) and entity-specific factors (such as pricing practices and the specifics of each transaction).

For our non-software deliverables, a delivered item is accounted for as a separate unit of accounting if the delivered item has standalone 
value and if the customer has a general right of return relative to the delivered item, delivery or performance of the undelivered item is 
probable and substantially within our control.

For  our  software  licenses  and  related  services,  including  the  software  elements  of  multiple-element  software  and  non-software 
arrangements, U.S. GAAP generally requires revenue earned on software arrangements involving multiple elements to be allocated to 
each element based on VSOE of fair value. VSOE of fair value is determined for implementation services based on a rate per hour for 
stand-alone professional services and the estimated hours for the bundled implementation, if the hours can be reasonably estimated. 
VSOE of fair value is determined for post-contract support ("PCS") based upon the price charged when sold separately. For a majority of 
the elements within our software arrangements, we have determined that VSOE cannot be established; therefore, revenue on our software 
arrangements is generally deferred until the only remaining element is PCS. At that point, the entire arrangement fee is recognized ratably 
over the remaining PCS period, assuming that all other criteria for revenue recognition have been met. The amounts deferred are included 
in the balance sheet as deferred revenue and recognized as Bundled Products & Services revenue within Support & Service revenue in 
the consolidated statements of income.

For arrangements that include specified upgrades, such upgrades are accounted for as a separate element of the arrangement. For those 
specified upgrades for which VSOE of fair value cannot be determined, revenue related to the software elements within the arrangement 
is deferred until such specified upgrades have been delivered.

Support  and  Service  Fee  Revenue  (Non-software):  Maintenance  support  revenue  contracted  for  outside  of  a  license  arrangement  is 
recognized pro-rata over the contract period, typically one year.

Outsourced  data  processing  and ATM,  debit  card,  and  other  transaction  processing  services  revenue  is  recognized  in  the  month  the 
transactions are processed or the services are rendered.

Hardware Revenue: Hardware revenue is recognized upon delivery to the customer, when title and risk of loss are transferred. In most 
cases, we do not stock in inventory the hardware products we sell, but arrange for third-party suppliers to drop-ship the products to our 
customers on our behalf. The revenue related to these hardware sales is recorded gross. The Company also remarkets maintenance 
contracts on hardware to our customers. Gross hardware maintenance revenue is recognized ratably over the agreement period.

Revenue-based taxes collected from customers and remitted to governmental authorities are presented on a net basis (i.e. excluded from 
revenues).

Deferred Costs
Costs for certain software and hardware maintenance contracts with third parties, which are prepaid, are recognized ratably over the life 
of the maintenance contract, generally one to five years, with the related revenue amortized from deferred revenues.

Direct  and  incremental  costs  associated  with  arrangements  subject  to Accounting  Standards  Codification  ("ASC")  985-605  (for  which 
VSOE of fair value cannot be established) are deferred until the only remaining element in the revenue arrangement is PCS at which 
point the costs are recognized ratably over the remaining PCS period with the related revenue. Deferred direct and incremental costs 
associated  with  arrangements  not  subject  to ASC  985-605  consist  primarily  of  certain  up-front  costs  incurred  in  connection  with  our 

34

2016 ANNUAL REPORTsoftware hosting arrangements and are recognized ratably over the contract period which typically ranges from 5-7 years. These costs 
include commissions, costs of third-party licenses and the direct costs of our implementation services, consisting of payroll and other 
fringe benefits.

Depreciation and Amortization Expense
The calculation of depreciation and amortization expense is based on the estimated economic lives of the underlying property, plant and 
equipment and intangible assets, which have been examined for their useful life and determined that no impairment exists. We believe it is 
unlikely that any significant changes to the useful lives of our tangible and intangible assets will occur in the near term, but rapid changes in 
technology or changes in market conditions could result in revisions to such estimates that could materially affect the carrying value of these 
assets and the Company’s future consolidated operating results. We consider whether there is potential for impairment of any long-lived 
assets, and perform testing for valuation if it is determined that there is a triggering event causing risk of impairment.

Capitalization of software development costs
We  capitalize  certain  costs  incurred  to  develop  commercial  software  products.  For  software  that  is  to  be  sold,  significant  estimates  and 
assumptions include: establishing when technological feasibility has been met and costs should be capitalized, determining the appropriate 
period over which to amortize the capitalized costs based on the estimated useful lives, estimating the marketability of the commercial software 
products  and  related  future  revenues,  and  assessing  the  unamortized  cost  balances  for  impairment.  Cost  incurred  prior  to  establishing 
technological feasibility are expensed as incurred. Amortization begins on the date of general release and the appropriate amortization period 
is based on estimates of future revenues from sales of the products. We consider various factors to project marketability and future revenues, 
including  an  assessment  of  alternative  solutions  or  products,  current  and  historical  demand  for  the  product,  and  anticipated  changes  in 
technology that may make the product obsolete.

For internal use software, capitalization begins at the beginning of application development. Costs incurred prior to this are expensed as 
incurred. Significant estimates and assumptions include determining the appropriate amortization period based on the estimated useful life 
and assessing the unamortized cost balances for impairment. Amortization begins on the date the software is placed in service and the 
amortization period is based on estimated useful life.

A significant change in an estimate related to one or more software products could result in a material change to our results of operations.

Estimates used to determine current and deferred income taxes
We make certain estimates and judgments in determining income tax expense for financial statement purposes. These estimates and 
judgments occur in the calculation of certain tax assets and liabilities, which arise from differences in the timing of recognition of revenue 
and expense for tax and financial statement purposes. We also must determine the likelihood of recoverability of deferred tax assets, 
and adjust any valuation allowances accordingly. Considerations include the period of expiration of the tax asset, planned use of the tax 
asset, and historical and projected taxable income as well as tax liabilities for the tax jurisdiction to which the tax asset relates. Valuation 
allowances are evaluated periodically and will be subject to change in each future reporting period as a result of changes in one or more 
of these factors. Also, liabilities for uncertain tax positions require significant judgment in determining what constitutes an individual tax 
position as well as assessing the outcome of each tax position. Changes in judgment as to recognition or measurement of tax positions 
can materially affect the estimate of the effective tax rate and consequently, affect our financial results.

Assumptions related to purchase accounting and goodwill
We account for our acquisitions using the purchase method of accounting. This method requires estimates to determine the fair values 
of assets and liabilities acquired, including judgments to determine any acquired intangible assets such as customer-related intangibles, 
as well as assessments of the fair value of existing assets such as property and equipment. Liabilities acquired can include balances for 
litigation and other contingency reserves established prior to or at the time of acquisition, and require judgment in ascertaining a reasonable 
value. Third party valuation firms may be used to assist in the appraisal of certain assets and liabilities, but even those determinations 
would be based on significant estimates provided by us, such as forecast revenues or profits on contract-related intangibles. Numerous 
factors are typically considered in the purchase accounting assessments, which are conducted by Company professionals from legal, 
finance,  human  resources,  information  systems,  program  management  and  other  disciplines.  Changes  in  assumptions  and  estimates 
of the acquired assets and liabilities would result in changes to the fair values, resulting in an offsetting change to the goodwill balance 
associated with the business acquired.

As goodwill is not amortized, goodwill balances are regularly assessed for potential impairment. Such assessments require an analysis of 
future cash flow projections as well as a determination of an appropriate discount rate to calculate present values. Cash flow projections 
are based on management-approved estimates, which involve the input of numerous Company professionals from finance, operations and 
program management. Key factors used in estimating future cash flows include assessments of labor and other direct costs on existing 
contracts, estimates of overhead costs and other indirect costs, and assessments of new business prospects and projected win rates. The 
Company's most recent assessment indicates that no reporting units are currently at risk of impairment as the fair value of each reporting unit 
is significantly in excess of the carrying value. However, significant changes in the estimates and assumptions used in purchase accounting 
and goodwill impairment testing could have a material effect on the consolidated financial statements.

35

WWW.JACKHENRY.COMQUANTITATIVE  AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market  risk  refers  to  the  risk  that  a  change  in  the  level  of  one  or  more  market  prices,  interest  rates,  indices,  volatilities,  correlations  
or  other  market  factors  such  as  liquidity,  will  result  in  losses  for  a  certain  financial  instrument  or  group  of  financial  instruments.  
We  are  currently  exposed  to  credit  risk  on  credit  extended  to  customers  and  interest  risk  on  outstanding  debt.  We  do  not  currently  
use  any  derivative  financial  instruments.  We  actively  monitor  these  risks  through  a  variety  of  controlled  procedures  involving  
senior management.

Based  on  the  controls  in  place  and  the  credit  worthiness  of  the  customer  base,  we  believe  the  credit  risk  associated  with  the  
extension  of  credit  to  our  customers  will  not  have  a  material  adverse  effect  on  our  consolidated  financial  position,  results  of  
operations, or cash flows.

We have no outstanding debt with variable interest rates as of June 30, 2016 and are therefore not currently exposed to interest risk.

36

2016 ANNUAL REPORTFINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Index to Financial Statements

Reports of Independent Registered Public Accounting Firm

Management's Annual Report on Internal Control over Financial Reporting

Financial Statements

Consolidated Statements of Income,
Years Ended June 30, 2016, 2015, and 2014

Consolidated Balance Sheets,
June 30, 2016 and 2015

Consolidated Statements of Changes in Stockholders' Equity,
Years Ended June 30, 2016, 2015, and 2014

Consolidated Statements of Cash Flows,
Years Ended June 30, 2016, 2015, and 2014

Notes to Consolidated Financial Statements

38

40

41

42

43

44

45

Financial Statement Schedules

There are no schedules included because they are not applicable or the required information is shown in the consolidated 
financial statements or notes thereto.

37

WWW.JACKHENRY.COMREPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Stockholders of Jack Henry & Associates, Inc.

In our opinion, the accompanying consolidated balance sheet and the related consolidated statements of income, changes in stockholders’ 
equity and cash flows present fairly, in all material respects, the financial position of Jack Henry & Associates, Inc. and its subsidiaries at 
June 30, 2016, and the results of their operations and their cash flows for the year then ended in conformity with accounting principles 
generally  accepted  in  the  United  States  of America. Also  in  our  opinion,  the  Company  maintained,  in  all  material  respects,  effective 
internal  control  over  financial  reporting  as  of  June  30,  2016,  based  on  criteria  established  in  Internal  Control  -  Integrated  Framework 
(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Company's management is 
responsible for these financial statements, for maintaining effective internal control over financial reporting and for its assessment of the 
effectiveness of internal control over financial reporting, included in the accompanying Management's Annual Report on Internal Control 
over Financial Reporting. Our responsibility is to express opinions on these financial statements and on the Company's internal control 
over financial reporting based on our integrated audit. We conducted our audit in accordance with the standards of the Public Company 
Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance 
about whether the financial statements are free of material misstatement and whether effective internal control over financial reporting 
was maintained in all material respects. Our audit of the financial statements included examining, on a test basis, evidence supporting 
the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by 
management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included 
obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing 
and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing 
such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our 
opinions.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance 
of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide 
reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial  statements  in  accordance  with 
generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with 
authorizations  of  management  and  directors  of  the  company;  and  (iii)  provide  reasonable  assurance  regarding  prevention  or  timely 
detection  of  unauthorized  acquisition,  use,  or  disposition  of  the  company’s  assets  that  could  have  a  material  effect  on  the  financial 
statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ PricewaterhouseCoopers LLP

Kansas City, Missouri

August 29, 2016

38

2016 ANNUAL REPORTREPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Stockholders of 

Jack Henry & Associates, Inc.

Monett, Missouri

We have audited the accompanying consolidated balance sheet of Jack Henry & Associates, Inc. and subsidiaries (the "Company") as 
of June 30, 2015, and the related consolidated statements of income, changes in stockholders’ equity, and cash flows for each of the 
two  years  in  the  period  ended  June  30,  2015. These  financial  statements  are  the  responsibility  of  the  Company's  management.  Our 
responsibility is to express an opinion on these financial statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those 
standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of 
material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial 
statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as 
evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In  our  opinion,  such  consolidated  financial  statements  present  fairly,  in  all  material  respects,  the  financial  position  of  Jack  Henry  & 
Associates, Inc. and subsidiaries as of June 30, 2015, and the results of their operations and their cash flows for each of the two years in 
the period ended June 30, 2015, in conformity with accounting principles generally accepted in the United States of America.

/s/ Deloitte & Touche LLP

Kansas City, Missouri

September 11, 2015

39

WWW.JACKHENRY.COMMANAGEMENT’S ANNUAL REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING

The  management  of  Jack  Henry  &  Associates,  Inc.  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over 
financial reporting, as such term is defined in Exchange Act Rule 13a-15(f). The Company’s internal control over financial reporting is a 
process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of the Company’s 
consolidated financial statements for external reporting purposes in accordance with accounting principles generally accepted in the 
United States of America.

The Company’s internal control over financial reporting includes policies and procedures pertaining to the maintenance of records that, 
in reasonable detail, accurately and fairly reflect transactions and dispositions of assets of the Company; provide reasonable assurance 
transactions are recorded as necessary to permit preparation of consolidated financial statements in accordance with accounting principles 
generally accepted in the United States of America, and receipts and expenditures of the Company are being made only in accordance 
with authorizations of management and the directors of the Company; and provide reasonable assurance regarding prevention or timely 
detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the Company’s 
consolidated financial statements. All internal controls, no matter how well designed, have inherent limitations. Therefore, even where 
internal  control  over  financial  reporting  is  determined  to  be  effective,  it  can  provide  only  reasonable  assurance.  Projections  of  any 
evaluation of effectiveness to future periods are subject to the risk controls may become inadequate because of changes in conditions, 
or the degree of compliance with the policies or procedures may deteriorate.

As  of  June  30,  2016,  management  conducted  an  assessment  of  the  effectiveness  of  the  Company’s  internal  control  over  financial 
reporting based on the framework established in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (COSO). Based on this assessment, management has concluded the Company’s internal 
control over financial reporting as of June 30, 2016 was effective.

The Company’s internal control over financial reporting as of June 30, 2016 has been audited by the Company’s independent registered 
public accounting firm, as stated in their report on the previous page.

40

2016 ANNUAL REPORTJACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME
(In Thousands, Except Per Share Data)

REVENUE
License

Support and service

Hardware

Total revenue

COST OF SALES
Cost of license

Cost of support and service

Cost of hardware

Total cost of sales

GROSS PROFIT

OPERATING EXPENSES
Selling and marketing

Research and development

General and administrative

Gain on disposal of a business

Total operating expenses

Year Ended

June 30,

2015

2014

2016

$

3,041

$

2,635

$

2,184

1,300,978
50,627

1,354,646

1,200,652
52,903

1,256,190

1,112,331
58,658

1,173,173

1,197

737,108
35,346

773,651

1,187

680,750
38,399

720,336

908

634,756
43,708

679,372

580,995

535,854

493,801

90,079

81,234

67,514
(19,491 )

219,336

89,004

71,495

64,364
(6,874 )

217,989

85,443

66,748

53,312
—

205,503

OPERATING INCOME

361,659

317,865

288,298

INTEREST INCOME (EXPENSE)

Interest income

Interest expense

Total interest income (expense)

307
(1,430 )

(1,123 )

169
(1,594 )

(1,425 )

377
(1,105 )

(728 )

INCOME BEFORE INCOME TAXES

360,536

316,440

287,570

PROVISION FOR INCOME TAXES

111,669

105,219

100,855

NET INCOME

Basic earnings per share

Basic weighted average shares outstanding

Diluted earnings per share

Diluted weighted average shares outstanding

See notes to consolidated financial statements.

$

$

$

248,867

3.13

79,416

3.12
79,734

$

$

$

211,221

2.60

81,353

$

$

2.59

$

81,601

186,715

2.20

84,866

2.19

85,396

41

WWW.JACKHENRY.COMJACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(In Thousands, Except Share and Per Share Data)

June 30, 2016

June 30, 2015

ASSETS
CURRENT ASSETS:

Cash and cash equivalents
Receivables, net
Income tax receivable
Prepaid expenses and other
Deferred costs

Total current assets
PROPERTY AND EQUIPMENT, net
OTHER ASSETS:

Non-current deferred costs
Computer software, net of amortization
Other non-current assets
Customer relationships, net of amortization
Other intangible assets, net of amortization
Goodwill

Total other assets
Total assets

LIABILITIES AND STOCKHOLDERS' EQUITY
CURRENT LIABILITIES:

Accounts payable
Accrued expenses
Accrued income taxes
Deferred income tax liability
Notes payable and current maturities of long term debt
Deferred revenues

Total current liabilities

LONG TERM LIABILITIES:

Non-current deferred revenues
Non-current deferred income tax liability
Debt, net of current maturities
Other long-term liabilities

Total long term liabilities
Total liabilities

STOCKHOLDERS' EQUITY

Preferred stock - $1 par value; 500,000 shares authorized, none issued
Common stock - $0.01 par value; 250,000,000 shares authorized; 
   102,903,971 shares issued at June 30, 2016;  
   102,695,214 shares issued at June 30, 2015
Additional paid-in capital
Retained earnings
Less treasury stock at cost 
   24,208,517 shares at June 30, 2016;  
   21,842,632 shares at June 30, 2015

Total stockholders' equity
Total liabilities and equity

See notes to consolidated financial statements.

42

$

$

$

70,310
253,923
15,636
56,588
35,472

431,929
298,564

99,799
222,115
70,461
104,085
35,706
552,853
1,085,019
1,815,512

14,596
85,411
—
—
200
343,525

443,732

177,529
188,601
—
9,440
375,570
819,302

—

1,029

$

$

$

148,313
245,387
2,753
69,096
27,950

493,499
296,332

96,423
191,541
52,432
122,204
34,038
550,366
1,047,004
1,836,835

9,933
78,962
5,543
7,034
2,595
339,544

443,611

192,443
150,223
50,102
8,922
401,690
845,301

—

1,027

440,123
1,431,192

424,536
1,266,443

(876,134 )

(700,472 )

996,210
1,815,512

$

991,534
1,836,835

$

2016 ANNUAL REPORTJACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY
(In Thousands, Except Share and Per Share Data)

PREFERRED SHARES:

COMMON SHARES:

Year Ended June 30,

2016

2015

2014

—

—

—

Shares, beginning of year
Shares issued for equity-based payment arrangements
Shares issued for Employee Stock Purchase Plan

Shares, end of year

102,695,214
121,348
87,409
102,903,971

102,429,926
172,661
92,627
102,695,214

101,993,808
344,372
91,746
102,429,926

COMMON STOCK - PAR VALUE $0.01 PER SHARE:

Balance, beginning of year
Shares issued for equity-based payment arrangements
Shares issued for Employee Stock Purchase Plan

Balance, end of year

ADDITIONAL PAID-IN CAPITAL:
Balance, beginning of year
Shares issued upon exercise of stock options

Tax withholding related to share based compensation

Shares issued for Employee Stock Purchase Plan
Tax benefits from share-based compensation
Stock-based compensation expense

Balance, end of year

RETAINED EARNINGS:

Balance, beginning of year
Net income
Dividends

Balance, end of year

TREASURY STOCK:

Balance, beginning of year
Purchase of treasury shares
Balance, end of year

TOTAL STOCKHOLDERS' EQUITY

Dividends declared per share

See notes to consolidated financial statements.

$

$

$

$

$

$

$

$

$

$

1,027
1
1
1,029

424,536
696

(2,590 )

5,710
1,051
10,720
440,123

1,266,443
248,867
(84,118 )
1,431,192

(700,472 )
(175,662 )
(876,134 )

996,210

1.06

$

$

$

$

$

$

$

$

$

$

1,024
2
1
1,027

412,512
640

(7,951 )

4,880
4,343
10,112
424,536

1,131,632
211,221
(76,410 )
1,266,443

(577,781 )
(122,691 )
(700,472 )

991,534

0.94

$

$

$

$

$

$

$

$

$

$

1,020
3
1
1,024

400,710
606

(6,598 )

4,283
3,420
10,091
412,512

1,016,168
186,715
(71,251 )
1,131,632

(402,082 )
(175,699 )
(577,781 )

967,387

0.84

43

WWW.JACKHENRY.COMJACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In Thousands)

Year Ended June 30,

2016

2015

2014

$

248,867

$

211,221

$

186,715

50,571
79,077
37,524
(1,306 )
10,720
(16,888 )

(13,735 )
(29,577 )
4,663
7,460
(16,624 )
4,364

365,116

(8,275 )
(56,325 )
34,030
2,844
(11,826 )
(96,411 )

54,155
64,841
29,443
(4,343 )
10,112
(5,046 )

(21,346 )
(33,858 )
(583 )
14,483
14,146
40,565

373,790

—
(54,409 )
8,135
182
(14,020 )
(76,872 )

52,935
54,836
12,752
(3,406 )
10,091
(784 )

7,498
(28,565 )
(1,252 )
(6,364 )
5,251
51,952

341,659

(27,894 )
(33,185 )
—
7,781
(16,288 )
(62,194 )

(135,963 )

(136,984 )

(131,780 )

100,000
(152,500 )
—
(175,662 )
(84,118 )
1,306
697
(2,590 )
5,711
(307,156 )
(78,003 )
148,313
70,310

$
$
$

90,000
(50,783 )
(901 )
(122,691 )
(76,410 )
4,343
642
(7,951 )
4,881
(158,870 )
77,936
70,377
148,313

$
$
$

25,000
(47,158 )
—
(175,699 )
(71,251 )
3,406
609
(6,598 )
4,284
(267,407 )
(57,528 )
127,905
70,377

$
$
$

CASH FLOWS FROM OPERATING ACTIVITIES:
Net Income
Adjustments to reconcile net income from operations
   to net cash from operating activities:

Depreciation
Amortization
Change in deferred income taxes
Excess tax benefits from stock-based compensation
Expense for stock-based compensation
(Gain)/loss on disposal of assets and businesses

Changes in operating assets and liabilities:

Change in receivables
Change in prepaid expenses, deferred costs and other
Change in accounts payable
Change in accrued expenses
Change in income taxes
Change in deferred revenues

Net cash from operating activities

CASH FLOWS FROM INVESTING ACTIVITIES:
Payment for acquisitions, net of cash acquired
Capital expenditures
Proceeds from the sale of businesses
Proceeds from the sale of assets
Internal use software
Computer software developed

Net cash from investing activities

CASH FLOWS FROM FINANCING ACTIVITIES:

Borrowings on credit facilities
Repayments on credit facilities
Debt acquisition costs
Purchase of treasury stock
Dividends paid
Excess tax benefits from stock-based compensation
Proceeds from issuance of common stock upon exercise of stock options
Minimum tax withholding payments related to share based compensation
Proceeds from sale of common stock

Net cash from financing activities

NET CHANGE IN CASH AND CASH EQUIVALENTS
CASH AND CASH EQUIVALENTS, BEGINNING OF PERIOD
CASH AND CASH EQUIVALENTS, END OF PERIOD

See notes to consolidated financial statements.

44

2016 ANNUAL REPORTJACK HENRY & ASSOCIATES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(In Thousands, Except Per Share Amounts)

NOTE 1.   NATURE OF OPERATIONS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

DESCRIPTION OF THE COMPANY
Jack Henry & Associates, Inc. and subsidiaries (“JHA” or the “Company”) is a provider of integrated computer systems and services that 
has developed and acquired a number of banking and credit union software systems. The Company's revenues are predominately earned 
by marketing those systems to financial institutions nationwide together with computer equipment (hardware), by providing the conversion 
and software implementation services for financial institutions to utilize JHA software systems, and by providing other related services. 
JHA also provides continuing support and services to customers using in-house or outsourced systems.

CONSOLIDATION
The consolidated financial statements include the accounts of JHA and all of its subsidiaries, which are wholly-owned, and all intercompany 
accounts and transactions have been eliminated.

PRIOR PERIOD RECLASSIFICATION
Certain amounts included within the consolidated statements of income and the consolidated statement of cash flows for the year ended 
June 30, 2015 have been reclassified to separately disclose the gain on disposal of businesses and proceeds from the sale of businesses. 
This  adjustment  resulted  in  disclosures  on  disposal  of  a  business  as  a  separate  line  to  the  consolidated  statements  of  income  and 
increased general and administrative operating expense by $6,874 for June 30, 2015. This new line only included gains on the sales 
of businesses. All other gains and losses on assets are still included in the line items to which they relate. There was no change in total 
operating expenses. The adjustment also resulted in a separate line on the consolidated statements of cash flows for proceeds from the 
sale of businesses and decreased proceeds from sale of assets by $8,135 for June 30, 2015. There was no change to net cash from 
investing activities or total cash flows.

USE OF ESTIMATES
The  preparation  of  financial  statements  in  conformity  with  accounting  principles  generally  accepted  in  the  United  States  of America 
requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of 
contingent assets and liabilities as of the date of the financial statements and the reported amounts of revenues and expenses during the 
reporting period. Actual results could differ from those estimates.

REVENUE RECOGNITION
The Company derives revenue from the following sources: license arrangements, support and service fees (non-software) and hardware 
sales. There are no rights of return, condition of acceptance or price protection in the Company’s sales contracts.

License Arrangements: For software license agreements, the Company recognizes revenue when persuasive evidence of an arrangement 
exists, delivery of the product or service has occurred, the fee is fixed or determinable and collection is probable. For arrangements where 
the  fee  is  not  fixed  or  determinable,  revenue  is  deferred  until  payments  become  due.  The  Company’s  software  license  agreements 
generally  include  multiple  products  and  services  or  “elements.”  Generally,  none  of  these  elements  are  deemed  to  be  essential  to  the 
functionality of the other elements.

For multiple element arrangements, which contain software elements and non-software elements, we allocate revenue to the software 
deliverables and the non-software deliverables as a group based on the relative selling prices of all of the deliverables in the arrangement. 
For our non-software deliverables, we allocate the arrangement consideration based on the relative selling price of the deliverables using 
estimated selling price ("ESP"). For our software elements, we use vendor-specific objective evidence ("VSOE") for this allocation when 
it can be established and ESP when VSOE cannot be established.

The selling price for each element is based upon the following selling price hierarchy: VSOE if available, third party evidence ("TPE") 
if VSOE is not available, or ESP if neither VSOE or TPE are available. Generally, we are not able to determine TPE because our go-
to-market strategy differs from that of our peers and our offerings contain a significant level of differentiation such that the comparable 
pricing  of  products  with  similar  functionality  cannot  be  obtained.  ESP  is  determined  after  considering  both  market  conditions  (such 
as  the  sale  of  similar  products  in  the  market  place)  and  entity-specific  factors  (such  as  pricing  practices  and  the  specifics  of  each 
transaction).

For our non-software deliverables, a delivered item is accounted for as a separate unit of accounting if the delivered item has standalone 
value and if the customer has a general right of return relative to the delivered item, delivery or performance of the undelivered item is 
probable and substantially within our control.

For  our  software  licenses  and  related  services,  including  the  software  elements  of  multiple-element  software  and  non-software 
arrangements, U.S. GAAP generally require revenue earned on software arrangements involving multiple elements to be allocated to each 
element based on vendor-specific objective evidence (“VSOE”) of fair value. VSOE of fair value is determined for implementation services 
based on a rate per hour for stand-alone professional services and the estimated hours for the bundled implementation, if the hours can 
be reasonably estimated. VSOE of fair value is determined for post-contract support ("PCS") based upon the price charged when sold 

45

WWW.JACKHENRY.COMseparately.  For  a  majority  of  the  elements  within  our  software  arrangements,  we  have  determined  that  VSOE  cannot  be  established; 
therefore, revenue on our software arrangements is generally deferred until the only remaining element is post-contract support ("PCS"). 
At that point, the entire arrangement fee is recognized ratably over the remaining PCS period, assuming that all other criteria for revenue 
recognition have been met. The amounts deferred are included in the balance sheet as deferred revenue and recognized as Bundled 
Products & Services revenue within Support & Service revenue in the consolidated statements of income.

For arrangements that include specified upgrades, such upgrades are accounted for as a separate element of the arrangement. For those 
specified upgrades for which VSOE of fair value cannot be determined, revenue related to the software elements within the arrangement 
is deferred until such specified upgrades have been delivered.

Total revenue recognized ratably related to our Bundled Products & Services was $94,391, $62,888, and $60,685 for the years ended 
June 30, 2016, 2015, and 2014, respectively.

Support  and  Service  Fee  Revenue  (Non-software):  Maintenance  support  revenue  contracted  for  outside  of  a  license  arrangement  is 
recognized pro-rata over the contract period, typically one year.

Outsourced  data  processing  and ATM,  debit  card,  and  other  transaction  processing  services  revenue  is  recognized  in  the  month  the 
transactions are processed or the services are rendered.

Hardware Revenue: Hardware revenue is recognized upon delivery to the customer, when title and risk of loss are transferred. In most 
cases, we do not stock in inventory the hardware products we sell, but arrange for third-party suppliers to drop-ship the products to our 
customers on our behalf. The revenue related to these hardware sales is recorded gross. The Company also remarkets maintenance 
contracts on hardware to our customers. Hardware maintenance revenue is recognized ratably over the agreement period.

Revenue-based taxes collected from customers and remitted to governmental authorities are presented on a net basis (i.e. excluded from 
revenues).

DEFERRED COSTS
Costs for certain software and hardware maintenance contracts with third parties, which are prepaid, are recognized ratably over the life 
of the maintenance contract, generally one to five years, with the related revenue amortized from deferred revenues.

Direct and incremental costs associated with arrangements subject to Accounting Standards Codification ("ASC") 985-605 (for which VSOE 
of fair value cannot be established) are deferred until the only remaining element in the revenue arrangement is PCS at which point the 
costs are recognized ratably over the remaining PCS period with the related revenue. Deferred direct and incremental costs associated 
with arrangements not subject to ASC 985-605 consist primarily of certain up-front costs incurred in connection with our software hosting 
arrangements and are recognized ratably over the contract period which typically ranges from 5-7 years. These costs include commissions, 
costs of third-party licenses and the direct costs of our implementation services, consisting of payroll and other fringe benefits.

DEFERRED REVENUES
Deferred  revenues  consist  primarily  of  prepaid  annual  software  support  fees,  deferred  bundled  software  arrangements  revenue,  and 
prepaid hardware maintenance fees. Deferred bundled software arrangements revenue and hardware maintenance contracts may be 
recognized  over  multiple  years;  therefore,  the  related  deferred  revenue  and  maintenance  are  classified  as  current  or  non-current  in 
accordance with the terms of the contract. Software and hardware deposits received are also reflected as deferred revenues.

The vast majority of our maintenance (PCS) renews annually and runs from July 1 to June 30. Renewal billings are submitted to customers 
each June and the Company has the right to bill at that date; therefore we include those billings as gross in deferred revenue and as a 
receivable on our balance sheet at the end of each fiscal year.

COMPUTER SOFTWARE DEVELOPMENT
The Company capitalizes new product development costs incurred for software to be sold from the point at which technological feasibility 
has been established through the point at which the product is ready for general availability. Software development costs that are capitalized 
are evaluated on a product-by-product basis annually and are assigned an estimated economic life based on the type of product, market 
characteristics, and maturity of the market for that particular product. These costs are amortized based on current and estimated future 
revenue from the product or on a straight-line basis, whichever yields greater amortization expense. All of this amortization expense is 
included within Cost of support and service.

The Company capitalizes development costs for internal use software beginning at the start of application development. Amortization 
begins on the date the software is placed in service and the amortization period is based on estimated useful life.

CASH EQUIVALENTS
The  Company  considers  all  highly  liquid  investments  with  maturities  of  three  months  or  less  at  the  time  of  acquisition  to  be  
cash equivalents.

ACCOUNTS RECEIVABLE
Receivables  are  recorded  at  the  time  of  billing. A  reasonable  estimate  the  realizability  of  customer  receivables  is  made  through  the 
establishment of an allowance for doubtful accounts, which is estimated based on a combination of write-off history, aging analysis, and 
any specifically known collection issues.

46

2016 ANNUAL REPORTPROPERTY AND EQUIPMENT AND INTANGIBLE ASSETS
Property and equipment is stated at cost and depreciated using the straight-line method over the estimated useful lives of the assets.

Intangible assets consist of goodwill, customer relationships, computer software, and trade names acquired in business acquisitions in 
addition to internally developed computer software. The amounts are amortized, with the exception of those with an indefinite life (such as 
goodwill), over an estimated economic benefit period, generally three to twenty years.

The Company reviews its long-lived assets and identifiable intangible assets with finite lives for impairment whenever events or changes 
in circumstances have indicated that the carrying amount of its assets might not be recoverable. The Company evaluates goodwill and 
other indefinite-lived intangible assets for impairment of value on an annual basis as of January 1 and between annual tests if events or 
changes in circumstances indicate that the asset might be impaired.

COMPREHENSIVE INCOME
Comprehensive income for each of the years ending June 30, 2016, 2015, and 2014 equals the Company’s net income.

REPORTABLE SEGMENT INFORMATION
In accordance with U.S. GAAP, the Company's operations are classified as two reportable segments: bank systems and services and 
credit union systems and services (see Note 13). Revenue by type of product and service is presented on the face of the consolidated 
statements of income. Substantially all the Company’s revenues are derived from operations and assets located within the United States 
of America.

COMMON STOCK
The Board of Directors has authorized the Company to repurchase shares of its common stock. Under this authorization, the Company 
may  finance  its  share  repurchases  with  available  cash  reserves  or  short-term  borrowings  on  its  existing  credit  facilities.  The  share 
repurchase program does not include specific price targets or timetables and may be suspended at any time. At June 30, 2016, there 
were 24,209 shares in treasury stock and the Company had the remaining authority to repurchase up to 5,782 additional shares. The total 
cost of treasury shares at June 30, 2016 is $876,134. During fiscal 2016, the Company repurchased 2,366 treasury shares for $175,662. 
At June 30, 2015, there were 21,843 shares in treasury stock and the Company had authority to repurchase up to 8,148 additional shares.

Dividends declared per share were $1.06, $0.94, and $0.84 for the years ended June 30, 2016, 2015, and 2014, respectively.

EARNINGS PER SHARE
Per share information is based on the weighted average number of common shares outstanding during the year. Stock options have been 
included in the calculation of income per diluted share to the extent they are dilutive. The difference between basic and diluted weighted 
average shares outstanding is the dilutive effect of outstanding stock options and restricted stock (see Note 10).

INCOME TAXES
Deferred tax liabilities and assets are recognized for the tax effects of differences between the financial statement and tax bases of assets 
and liabilities. A valuation allowance would be established to reduce deferred tax assets if it is more likely than not that a deferred tax 
asset will not be realized.

The Company recognizes the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained 
on  examination  by  the  taxing  authorities,  based  upon  the  technical  merits  of  the  position.  The  tax  benefit  recognized  in  the  financial 
statements from such a position is measured based on the largest benefit that has a greater than 50% likelihood of being realized upon 
ultimate settlement. Also, interest and penalties expense are recognized on the full amount of deferred benefits for uncertain tax positions. 
Our policy is to include interest and penalties related to unrecognized tax benefits in income tax expense.

RECENT ACCOUNTING PRONOUNCEMENTS
The Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") No. 2014-09, Revenue from Contracts 
with Customers in May 2014. The new standard will supersede much of the existing authoritative literature for revenue recognition. In 
August 2015, the FASB also issued ASU No. 2015-14 which deferred the effective date of the new standard by one year. The standard 
and related amendments will be effective for the Company for its annual reporting period beginning July 1, 2018, including interim periods 
within  that  reporting  period. Along  with  the  deferral  of  the  effective  date, ASU  No.  2015-14  allows  early  application  as  of  the  original 
effective date. Entities are allowed to transition to the new standard by either recasting prior periods or recognizing the cumulative effect 
as of the beginning of the period of adoption. In March 2016, the FASB issued ASU No. 2016-08, which addresses principal versus agent 
considerations under the new revenue standard. ASU No. 2016-10 and ASU No. 2016-12 issued in April and May 2016 also address 
specific aspects of the new standard. The Company is currently evaluating the newly issued guidance, including which transition approach 
will be applied and the estimated impact it will have on our consolidated financial statements. 

In April 2015, the FASB issued ASU No. 2015-03, Interest-Imputation of Interest (Subtopic 835-30): Simplifying the Presentation of Debt 
Issuance Costs. This ASU requires that debt issuance costs be presented in the balance sheet as a direct deduction from the carrying 
amount of the related debt liability (same treatment as debt discounts). ASU No. 2015-03 will be effective for the Company in its fiscal year 
ended June 30, 2017. Early adoption is permitted provided that the guidance is applied from the beginning of the fiscal year of adoption. 
The Company currently classifies debt issuance costs as an asset, and will adopt these changes beginning July 1, 2016. 

47

WWW.JACKHENRY.COMASU No. 2015-17 was issued by the FASB in November 2015 as part of the Simplification Initiative. This ASU eliminates the requirement 
to separate deferred income tax liabilities and assets into non-current and current amounts. ASU No. 2015-17 is effective for the Company 
for its annual reporting period beginning July 1, 2017 and early adoption is permitted. In the third quarter of fiscal 2016, management 
elected to early adopt and all deferred income tax assets and liabilities are reported as non-current. At March 31, 2016, the current portion 
of our deferred income tax liability was $7,034. Prior periods were not retrospectively adjusted.

The  FASB  issued  ASU  No.  2016-02,  Leases,  in  February  2016.  This  ASU  aims  to  increase  transparency  and  comparability  among 
organizations by recognizing lease assets and liabilities on the balance sheet and requiring disclosure of key information regarding leasing 
arrangements. ASU No. 2016-02 will be effective for Jack Henry's annual reporting period beginning July 1, 2019 and early adoption is 
permitted. The Company is currently assessing the impact this new standard will have on our consolidated financial statements. 

The FASB issued Accounting Standards Update (“ASU”) No. 2016-09, Improvements to Employee Share-Based Payment Accounting in 
March 2016. The new standard will simplify several aspects of the accounting for share-based payment transactions, including reporting 
of excess tax benefits and shortfalls, application of forfeiture rates, statutory minimum withholding considerations, and classification within 
the statement of cash flows. ASU No. 2016-09 is effective for the Company’s annual reporting period beginning July 1, 2017 and early 
adoption is permitted. The Company is currently evaluating the newly issued guidance, including the estimated impact it will have on 
our consolidated financial statements. The Company currently anticipates the changes will be adopted in the first quarter of the annual 
reporting period beginning July 1, 2016. 

NOTE 2.   FAIR VALUE OF FINANCIAL INSTRUMENTS

For cash equivalents, amounts receivable or payable and short-term borrowings, fair values approximate carrying value, based on the 
short-term  nature  of  the  assets  and  liabilities.  The  fair  value  of  long  term  debt  also  approximates  carrying  value  as  estimated  using 
discounted cash flows based on the Company’s current incremental borrowing rates.

The Company's estimates of the fair value for financial assets and financial liabilities are based on the framework established in the fair 
value accounting guidance. The framework is based on the inputs used in valuation, gives the highest priority to quoted prices in active 
markets, and requires that observable inputs be used in the valuations when available. The three levels of the hierarchy are as follows:

Level 1: inputs to the valuation are quoted prices in an active market for identical assets

Level  2:  inputs  to  the  valuation  include  quoted  prices  for  similar  assets  in  active  markets  that  are  observable  either  
directly or indirectly

Level  3:  valuation  is  based  on  significant  inputs  that  are  unobservable  in  the  market  and  the  Company's  own  estimates  
of assumptions that we believe market participants would use in pricing the asset

Fair value of financial assets, included in cash and cash equivalents, and financial liabilities is as follows:

Estimated Fair Value Measurements

Level 1

Level 2

Level 3

Total Fair

Value

$

$

$

$

35,782

$

— $

98,888

$

—

—

—

— $

50,000

$

$

$

$

—

—

—

—

$

$

$

$

35,782

—

98,888

50,000

June 30, 2016

Financial Assets:

Money market funds

Financial Liabilities:

Revolving credit facility

June 30, 2015

Financial Assets:

Money market funds

Financial Liabilities:

Revolving credit facility

48

2016 ANNUAL REPORTNOTE 3.   PROPERTY AND EQUIPMENT

The classification of property and equipment, together with their estimated useful lives is as follows:

Land

Land improvements

Buildings

Leasehold improvements

Equipment and furniture

Aircraft and equipment

Construction in progress

Less accumulated depreciation

Property and equipment, net

(1) Lesser of lease term or estimated useful life  

June 30,

2016

2015

Estimated Useful Life

$

$

24,987
25,470

146,464

46,897

337,565

37,967
7,373

626,723
328,159

298,564

$

24,987
25,428

144,414

32,169

327,949

37,695
23,563

616,205
319,873

$

296,332

5 - 20 years

20 - 30 years

5 - 30 years (1)
3 - 10 years

5 - 10 years

Property  and  equipment  included  $651  and  $1,343  that  was  in  accrued  liabilities  at  June  30,  2016  and  2015,  respectively. Also,  the 
Company acquired $4,344 of computer equipment through capital leases for the year ended June 30, 2015. There were no acquisitions 
through capital leases in fiscal 2016. These amounts were excluded from capital expenditures on the statements of cash flows.

NOTE 4.   OTHER ASSETS

Goodwill

The carrying amount of goodwill for the years ended June 30, 2016 and 2015, by reportable segments, is as follows:

Bank systems and services
Beginning balance

Goodwill, acquired during the year

Goodwill, written off related to sale

Ending balance

Credit Union systems and services
Beginning balance

Goodwill, acquired during the year

Ending balance

June 30,

$

2016

420,795
6,099
(3,612 )

$

2015

423,190
—
(2,395 )

$

423,282

$

420,795

$

$

129,571
—

129,571

$

$

129,571
—

129,571

The Goodwill acquired during the year was a result of our purchase of Bayside Business Solutions, Inc. The goodwill of $6,099 arising 
from this acquisition consists largely of the growth potential, synergies and economies of scale expected from combining the operations 
of the Company with those of Bayside Business Solutions, together with the value of Bayside Business Solutions’ assembled workforce. 
Goodwill from this acquisition has been allocated to our banking segment. 

During the year the Company sold its Alogent business (Alogent) to Antelope Acquisition Co., an affiliate of Battery Ventures. Alogent was 
included in our banking segment. Goodwill allocated to the carrying amount of the net assets sold was calculated based on the relative 
fair values of the business disposed and the portion of the reporting unit that was retained.

49

WWW.JACKHENRY.COMOther Intangible Assets

Information regarding other identifiable intangible assets is as follows:

Customer relationships

Computer software

Other intangible assets:

Purchased software

Trade names

Other intangible assets, total

Customer relationships

Computer software
Other intangible assets:

Purchased software

Trade names

Total

Gross Carrying 
Amount

June 30, 2016

Accumulated 
Amortization

266,545
474,738

43,692
12,802

56,494

(162,460 )
(252,623 )

$
$

(17,475 )
(3,313 )

(20,788 )

$

Gross Carrying 
Amount

June 30, 2015

Accumulated 
Amortization

276,337
416,674

32,192
12,498

44,690

(154,133 )
(225,133 )

$
$

(7,818 )
(2,834 )

(10,652 )

$

$
$

$

$
$

$

Net

104,085
222,115

26,217
9,489

35,706

Net

122,204
191,541

24,374
9,664

34,038

Customer relationships have lives ranging from 5 to 20 years. 

Computer software includes cost of software to be sold, leased, or marketed of $108,991 and costs of internal-use software of $113,124 
at June 30, 2016.

Computer software includes the unamortized cost of commercial software products developed or acquired by the Company, which are 
capitalized and amortized over useful lives ranging from 5 to 10 years. Amortization expense for computer software totaled $54,810, 
$43,798, and $37,720 for the fiscal years ended June 30, 2016, 2015, and 2014, respectively. There were no material impairments in any 
of the fiscal years presented.

Our other intangible assets have useful lives ranging from 3 to 20 years. 

Amortization expense for all intangible assets was $79,077, $64,841, and $54,836 for the fiscal years ended June 30, 2016, 2015, and 
2014, respectively. The estimated aggregate future amortization expense for each of the next five years for all intangible assets remaining 
as of June 30, 2016, is as follows:

Years Ending June 30,

Computer 
Software

Customer
Relationships

Other Intangible 
Assets

Total

$

$

53,326

46,062

37,781

27,091

11,742

13,097

12,509

12,244

10,074

8,430

$

10,968

$

7,400

3,660

939

642

77,391

65,971

53,685

38,104

20,814

2017

2018

2019

2020

2021

50

2016 ANNUAL REPORTNOTE 5.   DEBT

The Company’s outstanding long and short term debt is as follows:

LONG TERM DEBT
Revolving credit facility

Capital leases

Less current maturities

Debt, net of current maturities

SHORT TERM DEBT
Capital leases

Current maturities of long-term debt

Notes payable and current maturities of long term debt

The following table summarizes the annual principal payments required as of June 30, 2016:

Years ended June 30,

2017

Capital leases

June 30,

2016

June 30,

2015

$

$

$

$

— $
—

—
—
— $

200
—

200

$

$

$

$

50,000
816

50,816
714

50,102

1,881
714

2,595

200

200

The Company has entered into various capital lease obligations for the use of certain computer equipment. The Company currently has 
short term capital lease obligations totaling $200 at June 30, 2016. Included in property and equipment are assets under capital leases 
totaling $2,329, which have accumulated depreciation totaling $898. 

Revolving credit facility

The revolving credit facility provides for borrowings of up to $300,000, which may be increased by the Company at any time until maturity 
to $600,000. The credit facility bears interest at a variable rate equal to (a) a rate based on LIBOR or (b) an alternate base rate (the highest 
of (i) the Prime Rate for such day, (ii) the sum of the Federal Funds Effective Rate for such day plus 0.50% and (iii) the Eurocurrency 
Rate for a one month Interest Period on such day for dollars plus 1.0%), plus an applicable percentage in each case determined by the 
Company's leverage ratio. The credit facility is guaranteed by certain subsidiaries of the Company. The credit facility is subject to various 
financial covenants that require the Company to maintain certain financial ratios as defined in the agreement. As of June 30, 2016, the 
Company was in compliance with all such covenants. The revolving loan terminates February 20, 2020 and at June 30, 2016 there was 
no outstanding balance.

Other lines of credit

The Company renewed an unsecured bank credit line on March 3, 2014 which provides for funding of up to $5,000 and bears interest at 
the prime rate less 1%. The credit line was renewed through April 30, 2017. At June 30, 2016, no amount was outstanding.

Interest

The Company paid interest of $1,320, $1,111, and $620 during the years ended June 30, 2016, 2015, and 2014, respectively.

51

WWW.JACKHENRY.COMNOTE 6.   COMMITMENTS AND CONTINGENCIES

Litigation

We are subject to various routine legal proceedings and claims, including the following:

In  2013  a  patent  infringement  lawsuit  entitled  DataTreasury  Corporation  v.  Jack  Henry  & Associates,  Inc.  et.  al.  was  filed  against  the 
Company, several subsidiaries and a number of customer financial institutions in the US District Court for the Eastern District of Texas. The 
complaint seeks damages, interest, injunctive relief, and attorneys' fees for the alleged infringement of two patents, as well as trebling of 
damage awards for alleged willful infringement. We believe we have strong defenses and have defended the lawsuit vigorously. A part of 
that defense has been the filing of challenges to the validity of plaintiff's patents in post-grant proceedings at the Patent Trial and Appeal 
Board ("PTAB") of the U.S. Patent and Trademark Office. On April 29 and July 8, and September 1, 2015, the PTAB issued decisions 
holding that all relevant claims of the plaintiff's patents are unpatentable and invalid. DataTreasury has appealed the PTAB decisions to 
the U.S. Court of Appeals for the Federal Circuit. At this stage, we cannot make a reasonable estimate of possible loss or range of loss, 
if any, arising from this lawsuit.

Property and Equipment

The  Company  had  no  material  commitments  at  June  30,  2016  to  purchase  property  and  equipment.  There  were  $13,089  material 
commitments at June 30, 2015, mainly related to the purchase of aircraft. 

Leases

The Company leases certain property under operating leases which expire over the next 14 years, but certain of the leases contain options 
to extend the lease term. All lease payments are based on the lapse of time but include, in some cases, payments for operating expenses 
and property taxes. There are no purchase options on real estate leases at this time. Certain leases on real estate are subject to annual 
escalations for increases in operating expenses and property taxes.

As of June 30, 2016, net future minimum lease payments are as follows:

Years Ending June 30,

Lease Payments

2017
2018

2019

2020

2021

Thereafter

Total

Rent expense was $10,167, $9,547, and $8,609 in 2016, 2015, and 2014 respectively.

$

$

9,515
8,519

5,967

4,865

3,587
16,921

49,374

52

2016 ANNUAL REPORTNOTE 7.   INCOME TAXES

The provision for income taxes from continuing operations consists of the following:

Current:

Federal

State

Deferred:

Federal

State

Year Ended June 30,

2016

2015

2014

$

$

66,574

7,571

34,355
3,169

$

70,555

5,221

28,018
1,425

77,937

10,166

10,636
2,116

$

111,669

$

105,219

$

100,855

The tax effects of temporary differences related to deferred taxes shown on the balance sheets were:

Deferred tax assets:

Contract and service revenues and costs

Expense reserves (bad debts, insurance, franchise tax and vacation)

Net operating loss carryforwards

Other, net

Total gross deferred tax assets

Valuation allowance

Net deferred tax assets

Deferred tax liabilities:

Accelerated tax depreciation

Accelerated tax amortization

Contract and service revenues and costs

Total gross deferred liabilities

Net deferred tax liability

June 30,

2016

2015

$

69,597

14,770

3,543
2,090

90,000
(608 )

89,392

$

68,503

14,612

3,682
1,493

88,290
(650 )

87,640

(40,857 )

(160,719 )
(76,417 )

(277,993 )

(32,331 )

(142,776 )
(69,790 )

(244,897 )

$ (188,601 )

$ (157,257 )

The following analysis reconciles the statutory federal income tax rate to the effective income tax rates reflected above:

Computed "expected" tax expense

Increase (reduction) in taxes resulting from:

State income taxes, net of federal income tax benefits

Research and development credit

Domestic production activities deduction

Tax over book basis in subsidiary stock

Other (net)

Year Ended June 30,

2016

35.0 %

2015
35.0 %

2014
35.0 %

1.9 %

(2.5 )%

(1.9 )%

(1.7 )%
0.2 %

31.0 %

1.4 %

(1.5 )%

(2.0 )%

— %
0.4 %

33.3 %

2.8 %

(0.8 )%

(2.2 )%

— %
0.3 %

35.1 %

As of June 30, 2016, we have $6,048 of gross net operating loss (“NOL”) carryforwards pertaining to the acquisition of Goldleaf Financial 
Solutions, Inc., which are expected to be utilized after the application of IRC Section 382. Separately, as of June 30, 2016, we have state 
NOL carryforwards with a tax-effected value of $1,470. The federal and state losses have varying expiration dates, ranging from 2016 to 
2035. Based on state tax rules which restrict our utilization of these losses, we believe it is more likely than not that $608 of these losses 
will expire unutilized. Accordingly, a valuation allowance of $608 and $650 has been recorded against these assets as of June 30, 2016 
and 2015, respectively.

53

WWW.JACKHENRY.COMThe Company paid income taxes of $90,307, $61,885, and $83,014 in 2016, 2015, and 2014 respectively.

At June 30, 2016, the Company had $7,421 of gross unrecognized tax benefits, $5,986 of which, if recognized, would affect our effective 
tax  rate. At  June  30,  2015,  the  Company  had  $7,104  of  unrecognized  tax  benefits,  $5,193  of  which,  if  recognized,  would  affect  our 
effective tax rate. We had accrued interest and penalties of $1,178 and $1,120 related to uncertain tax positions at June 30, 2016 and 
2015, respectively. The income tax provision included interest expense and penalties (or benefits) on unrecognized tax benefits of $47, 
$(155), and $582 in the years ending June 30, 2016, 2015, and 2014, respectively.

A reconciliation of the unrecognized tax benefits for the years ended June 30, 2016 and 2015 follows:

Balance at July 1, 2014

Additions for current year tax positions

Reductions for current year tax positions

Additions for prior year tax positions

Reductions for prior year tax positions

Reductions related to expirations of statute of limitations

Balance at June 30, 2015

Additions for current year tax positions

Reductions for current year tax positions

Additions for prior year tax positions

Reductions for prior year tax positions

Reductions related to expirations of statute of limitations

Balance at June 30, 2016

Unrecognized 
Tax Benefits

$

$

7,834
1,351

(56 )

483

(998 )
(1,510 )

7,104

1,581

(56 )

507

(38 )
(1,677 )

7,421

During the period ended June 30, 2016, the Internal Revenue Service commenced an examination of the Company’s U.S. federal income 
tax returns for fiscal years ended June 30, 2014 and 2015. The examination is ongoing. At this time, it is anticipated that the examination 
will not result in a material change to the Company’s financial statements. 

The U.S. federal and state income tax returns for June 30, 2013 and all subsequent years remain subject to examination as of June 30, 
2016 under statute of limitations rules. We anticipate that potential changes due to lapsing statutes of limitations and examination closures 
could reduce the unrecognized tax benefits balance by $1,500 - $3,000 within twelve months of June 30, 2016.

NOTE 8.   INDUSTRY AND SUPPLIER CONCENTRATIONS

The Company sells its products to banks, credit unions, and financial institutions throughout the United States and generally does not 
require collateral. All billings to customers are due 30 days from date of billing. Reserves (which are insignificant at June 30, 2016, 2015, 
and 2014) are maintained for potential credit losses. 

In addition, the Company purchases most of its computer hardware and related maintenance for resale in relation to installation of JHA 
software systems from two suppliers. There are a limited number of hardware suppliers for these required items. If these relationships 
were terminated, it could have a negative impact on the operations of the Company. 

54

2016 ANNUAL REPORT  
NOTE 9.   STOCK-BASED COMPENSATION

Our pre-tax operating income for the years ended June 30, 2016, 2015, and 2014 includes $10,720, $10,112, and $10,091 of equity-based 
compensation costs, respectively, of which $9,712, $9,251, and $9,335 relates to the restricted stock plans, respectively. The income tax 
benefits from stock option exercises and restricted stock vests totaled $1,051, $4,343, and $3,420 for the years ended June 30, 2016, 
2015, and 2014, respectively.

2005 NSOP and 1996 SOP

The Company previously issued options to employees under the 1996 Stock Option Plan (“1996 SOP”) and to outside directors under the 
2005 Non-Qualified Stock Option Plan (“2005 NSOP”).

The 1996 SOP was adopted by the Company on October 29, 1996, for its employees. Terms and vesting periods of the options were 
determined by the Compensation Committee of the Board of Directors when granted and for options outstanding include vesting periods 
up to four years. Shares of common stock were reserved for issuance under this plan at the time of each grant, which must be at or above 
fair market value of the stock at the grant date. The options terminate 30 days after termination of employment, 3 months after retirement, 
one year after death or 10 years after the date of grant. The plan terminated by its terms on October 29, 2006. No options previously 
granted under the 1996 SOP remain outstanding and vested at June 30, 2016.

The  2005  NSOP  was  adopted  by  the  Company  on  September  23,  2005,  for  its  outside  directors.  Generally,  options  are  exercisable 
beginning 6 months after grant at an exercise price equal to the fair market value of the stock at the grant date. For individuals who have 
served less than four continuous years, 25% of all options will vest after one year of service, 50% shall vest after two years, and 75% 
shall vest after three years of service on the Board. The options terminate upon surrender of the option, upon the expiration of one year 
following notification of a deceased optionee, or 10 years after grant. 700 shares of common stock have been reserved for issuance under 
this plan with a maximum of 100 for each director.

A summary of option plan activity under the plan is as follows:

Outstanding July 1, 2013

Granted

Forfeited

Exercised

Outstanding July 1, 2014

Granted

Forfeited

Exercised

Outstanding July 1, 2015

Granted

Forfeited

Exercised

Outstanding June 30, 2016
Vested June 30, 2016

Exercisable June 30, 2016

Number of 
Shares

Weighted 
Average 
Exercise Price

Aggregate
 Intrinsic
 Value

144

—

—
(19 )

125
—

—
(25 )

100
—

—
(50 )

50

50
50

$
$

$

21.79

—

—

18.42

22.29

—

—

19.17

23.07

—

—

23.99

22.14
22.14

22.14

$
$

$

3,256
3,256

3,256

There were no options granted during any period presented. Compensation cost related to outstanding options has now been fully recognized. 
The weighted average remaining contractual term on options currently exercisable as of June 30, 2016 was 2.57 years.

The  total  intrinsic  value  of  options  exercised  was  $3,011,  $1,044,  and  $704  for  the  fiscal  years  ended  June  30,  2016,  2015,  and  
2014, respectively.

Restricted Stock Plan and 2015 Equity Incentive Plan
The Restricted Stock Plan was adopted by the Company on November 1, 2005, for its employees. The plan expired on November 1, 2015. 
Up  to  3,000  shares  of  common  stock  were  available  for  issuance  under  the  plan. The  2015  Equity  Incentive  Plan  was  adopted  by  the 
company on November 10, 2015 for its employees. Up to 3,000 shares of common stock are available for issuance under the 2015 Equity 
Incentive Plan. Upon issuance, shares of restricted stock are subject to forfeiture and to restrictions which limit the sale or transfer of the 
shares during the restriction period. The restrictions will be lifted over periods ranging from 3 years to 7 years from grant date. 

55

WWW.JACKHENRY.COMThe following table summarizes non-vested share awards activity:

Share awards

Outstanding July 1, 2013

Granted

Vested

Forfeited

Outstanding July 1, 2014

Granted

Vested

Forfeited

Outstanding July 1, 2015

Granted

Vested

Forfeited

Outstanding June 30, 2016

Weighted
Average   
Grant Date
Fair Value

Shares

252
30

(143 )
(1 )

138
12

(71 )
(7 )

72
22

(24 )
(12 )

58

$

25.92
54.13

24.41

22.17

33.56

57.77

35.69

46.39

34.28

66.31

43.45

23.82

44.95

The non-vested share awards do not participate in dividends during the restriction period. As a result, the weighted-average fair value of 
the non-vested share awards was based on the fair market value of the Company’s equity shares on the grant date, less the present value 
of the expected future dividends to be declared during the restriction period, consistent with the methodology for calculating compensation 
expense on such awards.

At June 30, 2016, there was $913 of compensation expense that has yet to be recognized related to non-vested restricted stock share 
awards, which will be recognized over a weighted-average period of 0.69 years.

An amendment to the Restricted Stock Plan was adopted by the Company on August 20, 2010. Unit awards were made to employees 
remaining  in  continuous  employment  throughout  the  performance  period  and  vary  based  on  the  Company’s  percentile  ranking  in  Total 
Shareholder Return (“TSR”) over the performance period compared to a peer group of companies. TSR is defined as the change in the 
stock price through the performance period plus dividends per share paid during the performance period, all divided by the stock price at the 
beginning of the performance period. It is the intention of the Company to settle the unit awards in shares of the Company’s stock. Certain 
Restricted Stock Unit awards are not tied to performance goals, and for such awards, vesting occurs over a period of 1 to 3 years.

The following table summarizes non-vested unit awards as of June 30, 2016, as well as activity for the year then ended:

Unit awards

Outstanding July 1, 2013

Granted
Vested

Forfeited

Outstanding July 1, 2014

Granted

Vested

Forfeited

Outstanding July 1, 2015

Granted

Vested

Forfeited

Outstanding June 30, 2016

56

Shares

Weighted
Average Grant 
Date Fair Value

Aggregate 
 Intrinsic  
 Value   

814
164
(168 )
(101 )

709
178

(277 )
(111 )

499
130

(99 )
(101 )

429

23.08
48.21
15.77

15.77

31.66

53.62

19.69

22.74

48.13

75.99

44.09

45.89

$58.06

$37,415

2016 ANNUAL REPORTThe  Company  utilized  a  Monte  Carlo  pricing  model  customized  to  the  specific  provisions  of  the  Company’s  plan  design  to  value  unit 
awards subject to performance targets on the grant dates. The weighted average assumptions used in this model to estimate fair value 
at the grant dates are as follows:

Volatility

Risk free interest rate

Dividend yield

Stock Beta

Year Ended June 30,

2016
15.6 %

1.06 %

1.5 %

0.741

2015

17.8 %

1.06 %

1.5 %

0.765

2014

21.6 %

0.91 %

1.6 %

0.837

For the year ended June 30, 2016, 118 unit awards were granted and measured using the above assumptions. The remaining 12 unit 
awards granted are not subject to performance targets, and therefore the estimated fair value at measurement date is valued in the same 
manner as restricted stock award grants.

At June 30, 2016, there was $9,822 of compensation expense that has yet to be recognized related to non-vested restricted stock unit 
awards, which will be recognized over a weighted-average period of 1.09 years.

The fair value of restricted shares at vest date totaled $8,677, $20,275, and $16,070 for the years ended June 30, 2016, 2015, and 2014, 
respectively. 

NOTE 10.   EARNINGS PER SHARE

The following table reflects the reconciliation between basic and diluted earnings per share.

Net Income

Common share information:

Weighted average shares outstanding for basic earnings per share

Dilutive effect of stock options and restricted stock

Weighted average shares outstanding for diluted earnings per share

Basic earnings per share

Diluted earnings per share

Year Ended June 30,

2016

2015

2014

$

248,867

$

211,221

$

186,715

79,416
318

79,734

3.13
3.12

81,353
248

81,601

2.60
2.59

$
$

84,866
530

85,396

2.20
2.19

$
$

$
$

Per share information is based on the weighted average number of common shares outstanding for each of the fiscal years. Stock options 
and restricted stock have been included in the calculation of earnings per share to the extent they are dilutive. The two-class method for 
computing EPS has not been applied because no outstanding awards participate in dividends. There were no anti-dilutive stock options 
and restricted stock excluded for fiscal 2016, no shares excluded for fiscal 2015, and 24 shares excluded for fiscal 2014. 

NOTE 11.   EMPLOYEE BENEFIT PLANS

The Company established an employee stock purchase plan in 2006. The plan allows the majority of employees the opportunity to directly 
purchase shares of the Company at a 15% discount. The plan does not meet the criteria as a non-compensatory plan. As a result, the 
Company records the total dollar value of the stock discount given to employees under the plan as expense. Total expense recorded by 
the Company under the plan for the year ended June 30, 2016, 2015 and 2014 was $1,008, $861 and $756, respectively.

The Company has a defined contribution plan for its employees: the 401(k) Retirement Savings Plan (the “Plan”). The Plan is subject 
to the Employee Retirement Income Security Act of 1975 (“ERISA”) as amended. Under the Plan, the Company matches 100% of full 
time employee contributions up to 5% of compensation subject to a maximum of $5 per year. In order to receive matching contributions, 
employees must be 18 years of age and be employed for at least six months. The Company has the option of making a discretionary 
contribution; however, none has been made for any of the three most recent fiscal years. The total matching contributions for the Plan 
were $16,794, $15,378, and $13,617 for fiscal 2016, 2015 and 2014, respectively.

57

WWW.JACKHENRY.COMNOTE 12.   BUSINESS ACQUISITION

Bayside Business Solutions, Inc.
Effective July 1, 2015, the Company acquired all of the equity interests of Bayside Business Solutions, an Alabama-based company that 
provides technology solutions and payment processing services primarily for the financial services industry, for $10,000 paid in cash. This 
acquisition was funded using existing operating cash. The acquisition of Bayside Business Solutions expanded the Company’s presence 
in commercial lending within the industry.

Management has completed a purchase price allocation of Bayside Business Solutions and its assessment of the fair value of acquired 
assets  and  liabilities  assumed. The  recognized  amounts  of  identifiable  assets  acquired  and  liabilities  assumed,  based  upon  their  fair 
values as of July 1, 2015 are set forth below:

Current assets

Long-term assets

Identifiable intangible assets

Total liabilities assumed

Total identifiable net assets

Goodwill

Net assets acquired

$

$

1,922

253

5,005
(3,279 )

3,901
6,099

10,000

The goodwill of $6,099 arising from this acquisition consists largely of the growth potential, synergies and economies of scale expected 
from combining the operations of the Company with those of Bayside Business Solutions, together with the value of Bayside Business 
Solutions’ assembled workforce. Goodwill from this acquisition has been allocated to our Banking Systems and Services segment. The 
goodwill is not expected to be deductible for income tax purposes.

Identifiable  intangible  assets  from  this  acquisition  consist  of  customer  relationships  of  $3,402,  $659  of  computer  software  and  other 
intangible assets of $944. The weighted average amortization period for acquired customer relationships, acquired computer software, 
and other intangible assets is 15 years, 5 years, and 20 years, respectively.

Current assets were inclusive of cash acquired of $1,725. The fair value of current assets acquired included accounts receivable of $178. 
The gross amount of receivables was $178, none of which was expected to be uncollectible.

During fiscal year 2016, the Company incurred $55 in costs related to the acquisition of Bayside Business Solutions. These costs included 
fees for legal, valuation and other fees. These costs were included within general and administrative expenses.

The results of Bayside Business Solutions’ operations included in the Company’s consolidated statement of income for the twelve months 
ended June 30, 2016 included revenue of $4,273 and after-tax net income of $303. 

The accompanying consolidated statements of income for the fiscal year ended June 30, 2016 do not include any revenues and expenses 
related to this acquisition prior to the acquisition date. The impact of this acquisition was considered immaterial to both the current and 
prior periods of our consolidated financial statements and pro forma financial information has not been provided.

Banno, LLC
Effective March 1, 2014,  the Company  acquired  all  of the equity  interests of Banno,  an Iowa-based  company  that provides  Web and 
transaction marketing services with a focus on the mobile medium, for $27,910 paid in cash. This acquisition was funded using existing 
operating cash. The acquisition of Banno expanded the Company’s presence in online and mobile technologies within the industry.

During  fiscal  year  2014,  the  Company  incurred  $30  in  costs  related  to  the  acquisition  of  Banno. These  costs  included  fees  for  legal, 
valuation  and  other  fees.  These  costs  were  included  within  general  and  administrative  expenses.  The  results  of  Banno's  operations 
included in the Company's consolidated statements of income for the year ended June 30, 2016 included revenue of $6,393 and after-tax 
net loss of $1,289. For the year ended June 30, 2015, our consolidated statements of income included revenue of $4,175 and after-tax net 
loss of $1,784 attributable to Banno. The results of Banno’s operations included in the Company’s consolidated statement of operations 
from the acquisition date to June 30, 2014 included revenue of $848 and after-tax net loss of $1,121.

The accompanying consolidated statements of income for the twelve month period ended June 30, 2016 do not include any revenues 
and expenses related to this acquisition prior to the acquisition date. The impact of this acquisition was considered immaterial to both the 
current and prior periods of our consolidated financial statements and pro forma financial information has not been provided.

58

2016 ANNUAL REPORTNOTE 13.   REPORTABLE SEGMENT INFORMATION

The Company is a provider of integrated computer systems that perform data processing (available for in-house installations or outsourced 
services) for banks and credit unions. The Company’s operations are classified into two reportable segments: bank systems and services 
(“Bank”) and credit union systems and services (“Credit Union”). The Company evaluates the performance of its segments and allocates 
resources to them based on various factors, including prospects for growth, return on investment, and return on revenue.

REVENUE
License

Support and service

Hardware

Total revenue

COST OF SALES
Cost of license

Cost of support and service

Cost of hardware

Total cost of sales

GROSS PROFIT

OPERATING EXPENSES

INTEREST INCOME (EXPENSE)

INCOME BEFORE INCOME TAXES

REVENUE
License

Support and service

Hardware

Total revenue

COST OF SALES
Cost of license

Cost of support and service

Cost of hardware

Total cost of sales

GROSS PROFIT

OPERATING EXPENSES

INTEREST INCOME (EXPENSE)

INCOME BEFORE INCOME TAXES

Year Ended June 30, 2016

Bank

Credit Union

Total

$

2,536

$

505

$

960,738
33,394

996,668

1,058

564,851
23,159

589,068
407,600

$

340,240
17,233

357,978

139

172,257
12,187

184,583
173,395

$

3,041

1,300,978
50,627

1,354,646

1,197

737,108
35,346

773,651

580,995

219,336

(1,123 )

$

360,536

Year Ended June 30, 2015

Bank

Credit Union

Total

$

1,727

$

908

$

922,545
38,457

962,729

832

533,407
27,831

562,070
400,659

$

278,107
14,446

293,461

355

147,343
10,568

158,266
135,195

$

2,635

1,200,652
52,903

1,256,190

1,187

680,750
38,399

720,336

535,854

217,989

(1,425 )

$

316,440

59

WWW.JACKHENRY.COM  
REVENUE
License

Support and service

Hardware

Total revenue

COST OF SALES
Cost of license

Cost of support and service

Cost of hardware

Total cost of sales

GROSS PROFIT

OPERATING EXPENSES

INTEREST INCOME (EXPENSE)

INCOME BEFORE INCOME TAXES

Depreciation expense
Bank systems and services

Credit Unions systems and services

Total

Amortization expense
Bank systems and services

Credit Unions systems and services

Total

Capital expenditures
Bank systems and services

Credit Unions systems and services

Total

Property and equipment, net
Bank systems and services

Credit Union systems and services

Total

Intangible assets, net
Bank systems and services

Credit Union systems and services

Total

Year Ended June 30, 2014

Bank

Credit Union

Total

$

1,514

$

670

$

2,184

853,500
42,657

897,671

555

492,777
31,866

525,198
372,473

$

258,831
16,001

275,502

353

141,979
11,842

154,174
121,328

$

1,112,331
58,658

1,173,173

908

634,756
43,708

679,372

493,801

205,503

(728 )

$

287,570

Year Ended June 30,

2016

2015

2014

$

$

$

$

$

$

47,076
3,495

50,571

58,914
20,163

79,077

54,529
1,796

56,325

$

$

$

$

$

$

50,154
4,001

54,155

47,502
17,339

64,841

53,730
679

54,409

$

$

$

$

$

$

48,382
4,553

52,935

39,152
15,684

54,836

32,736
449

33,185

June 30,

2016

June 30,

2015

$

$

$

$

269,020
29,544

298,564

682,229
232,530

914,759

$

$

$

$

263,231
33,101

296,332

664,231
233,918

898,149

The  Company  has  not  disclosed  any  additional  asset  information  by  segment,  as  the  information  is  not  produced  internally  and  its 
preparation is impracticable.

60

2016 ANNUAL REPORT  
 
NOTE 14:   SUBSEQUENT EVENTS

Dividends
On August 19, 2016, the Company's Board of Directors declared a cash dividend of $0.28 per share on its common stock, payable on 
September 27, 2016 to shareholders of record on September 7, 2016.

61

WWW.JACKHENRY.COMQUARTERLY FINANCIAL INFORMATION
(unaudited)

Quarter 1

Quarter 2

Quarter 3

Quarter 4

Total

For the Year Ended June 30, 2016

$

1,604

$

634

$

292

$

511

$

3,041

307,746
12,268

321,618

181

174,714
8,768

183,663

137,955

21,751

18,554

17,113
—

57,418

80,537

113
(220 )

(107 )

80,430
29,064

51,366

0.64

80,545

0.64

80,735

$

$

$

320,219
12,019

332,872

498

181,989
7,958

190,445

142,427

22,231

18,862

16,547
—

57,640

84,787

91
(276 )

(185 )

84,602
25,254

59,348

0.75

79,473

0.74

79,770

$

$

$

319,649
13,245

333,186

193

184,527
9,553

194,273

138,913

22,732

19,854

16,497
—

59,083

79,830

54
(486 )

(432 )

79,398
25,515

53,883

0.68

78,805

0.68

79,167

$

$

$

353,364
13,095

366,970

325

195,878
9,067

205,270

161,700

23,365

23,964

17,357
(19,491 )

45,195

116,505

49
(448 )

(399 )

116,106
31,836

84,270

1.07

78,841

1.06

79,261

1,300,978
50,627

1,354,646

1,197

737,108
35,346

773,651

580,995

90,079

81,234

67,514
(19,491 )

219,336

361,659

307
(1,430 )

(1,123 )

360,536
111,669

248,867

3.13

79,416

3.12

79,734

$

$

$

REVENUE
License

Support and service

Hardware

Total revenue

COST OF SALES
Cost of license

Cost of support and service

Cost of hardware

Total cost of sales

GROSS PROFIT

OPERATING EXPENSES
Selling and marketing

Research and development

General and administrative

Gain on disposal of a business

Total operating expenses

OPERATING INCOME

INTEREST INCOME (EXPENSE)

Interest income

Interest expense

Total interest income (expense)

INCOME BEFORE INCOME TAXES

PROVISION FOR INCOME TAXES

NET INCOME

Basic earnings per share

Basic weighted average shares outstanding

Diluted earnings per share

Diluted weighted average shares outstanding

$

$

$

62

2016 ANNUAL REPORTREVENUE
License

Support and service

Hardware

Total revenue

COST OF SALES
Cost of license

Cost of support and service

Cost of hardware

Total cost of sales

GROSS PROFIT

OPERATING EXPENSES
Selling and marketing

Research and development

General and administrative

Gain on disposal of a business

Total operating expenses

OPERATING INCOME

INTEREST INCOME (EXPENSE)

Interest income

Interest expense

Total interest income (expense)

INCOME BEFORE INCOME TAXES

PROVISION FOR INCOME TAXES

NET INCOME

Basic net income per share

Basic weighted average shares outstanding

Diluted net income per share

$

$

$

Diluted weighted average shares outstanding

82,589

Quarter 1

Quarter 2

Quarter 3

Quarter 4

Total

For the Year Ended June 30, 2015

$

503

$

491

$

569

$

1,072

$

2,635

288,216
12,755

301,474

409

165,090
9,385

174,884

126,590

21,663

16,791

16,510
—

54,964

71,626

57
(266 )

(209 )

71,417
25,329

46,088

0.56

82,195

$

$

0.56

$

296,905
13,898

311,294

308

170,377
9,574

180,259

131,035

22,175

17,681

18,388
(6,874 )

51,370

79,665

28
(337 )

(309 )

79,356
25,474

53,882

0.66

81,432

0.66

81,634

$

$

$

296,896
12,244

309,709

285

168,457
9,152

177,894

131,815

21,674

17,522

15,417
—

54,613

77,202

33
(669 )

(636 )

76,566
25,854

50,712

0.63

80,880

0.63

81,094

$

$

$

318,635
14,006

333,713

185

176,826
10,288

187,299

146,414

23,492

19,501

14,049
—

57,042

89,372

51
(322 )

(271 )

89,101
28,562

60,539

0.75

80,904

$

$

0.75

$

81,086

1,200,652
52,903

1,256,190

1,187

680,750
38,399

720,336

535,854

89,004

71,495

64,364
(6,874 )

217,989

317,865

169
(1,594 )

(1,425 )

316,440
105,219

211,221

2.60

81,353

2.59

81,601

63

WWW.JACKHENRY.COMB O A R D   O F   D I R E C T O R S

J O H N   F.   “ J A C K ”   P R I M
EXECUTIVE CHAIRMAN
Jack Henry & Associates, Inc. 
Monett, Missouri

M AT T H E W   C .   F L A N I G A N 
VICE CHAIRMAN AND LEAD DIRECTOR, JACK HENRY & ASSOCIATES, INC.
EXECUTIVE VICE PRESIDENT AND CHIEF FINANCIAL OFFICER
Leggett & Platt, Incorporated
Carthage, Missouri

T O M   H .   W I L S O N ,   J R .
MANAGING PARTNER
DecisionPoint Advisors, LLC
Charlotte, North Carolina 

J A C Q U E   R .   F I E G E L
CHAIRMAN/CENTRAL OKLAHOMA AREA 
Prosperity Bank
Oklahoma City, Oklahoma

T H O M A S   A .   W I M S E T T
CHAIRMAN AND MANAGING PARTNER
Wimsett & Company, LLC
Louisville, Kentucky 

L A U R A   G .   K E L LY 
MANAGING DIRECTOR, VALUATION SOLUTIONS GROUP
CoreLogic
Irvine, California

S H R U T I   S .   M I YA S H I R O
PRESIDENT AND CHIEF EXECUTIVE OFFICER
Orange County’s Credit Union
Santa Ana, California

W E S L E Y   A .   B R O W N
PRESIDENT
Bent St. Vrain & Company, LLC
Denver, Colorado

»

»

»

»

»

»

»

»

64

2016 ANNUAL REPORTE X E C U T I V E   O F F I C E R S

J O H N   F.   “ J A C K ”   P R I M
E XE CUT IVE CHAIRMAN OF THE B OARD

D A V I D   B .   F O S S
P RE S ID E NT AND CHIEF EXECUTIVE OFFICER

K E V I N   D .   W I L L I A M S
CH IE F  FI NANCIAL OFFICER AND TREASURER

M A R K   S .   F O R B I S
V IC E  P RE SID ENT AND CHIEF TECHNOLOGY  OFFICER

A N N U A L 
M E E T I N G 

The annual meeting of shareholders will be held on Thursday,  

November 10, 2016 at 11 a.m. CT at Jack Henry & Associates’  

Corporate Headquarters, Monett, Missouri.

F O R M 
1 0 - K

A copy of the company’s Form 10-K is available upon request to 

the Chief Financial Officer at the corporate headquarters address 

or from our website at www.jackhenry.com.

T R A N S F E R 
A G E N T   A N D 
R E G I S T R A R

Computershare Trust Company, N.A.

P.O. Box 30170

College Station, TX  77842-3170

663 HIGHWAY 60,  P.O .  BO X  807 ,  MO NE T T,  MO  6 5 708

417-23 5-6652 |  417-235- 4281 FA X

www.jackhenry.com