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James Hardie Industries

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FY2012 Annual Report · James Hardie Industries
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Annual Review  2012

James Hardie Industries SE 
(ARBN 097 829 895)
Incorporated in Ireland with registered office 
at Second Floor, Europa House, Harcourt 
Centre, Harcourt Street, Dublin 2, Ireland  
and registered number 485719.
The liability of its members is limited.

ABOUT US

Based on net sales, we believe we are the largest manufacturer of fibre cement 
products and systems for internal and external building construction applications  
in the United States, Australia, New Zealand and the Philippines. 

Our fibre cement products are used in a number of markets, including new residential 
construction, manufactured housing and repair and remodelling and a variety of 
commercial and industrial applications. 

We manufacture numerous types of fibre cement products with a variety of patterned 
profiles and surface finishes for a range of applications, including external siding, 
trim and soffit lining, internal linings, facades and floor and tile underlay. We employ 
around 2,600 people and generated net sales of US$1.2 billion in fiscal year 2012.

RESULTS AT A GLANCE

Our financial performance reflects the continuing challenging operating conditions:

•	Total	net	sales	were	up	6%,	to	US$1,237.5	million.

•	Gross	profit	increased	4%	to	US$407.0	million.

•	Gross	profit	margin	decreased	0.7	percentage	points	to	32.9%.

•	As	a	percentage	of	sales,	SG&A	expenses	increased	0.5	percentage	points	to	15.4%.

•	EBIT	excluding	asbestos,	ASIC	expenses	and	asset	impairments	increased	3%	to	US$189.5	million.

•	Net	operating	profit	moved	from	a	net	operating	loss	of	US$347	million	in	fiscal	year	2011	to	a	net	operating	profit	
of	US$604.3	million	in	fiscal	year	2012.	Net	operating	profit	excluding	asbestos,	asset	impairments,	ASIC	expenses	
and	tax	adjustments	increased	20%	to	US$140.4	million.

•	Diluted	earnings	per	share	excluding	asbestos,	ASIC	expenses,	asset	impairments	and	tax	adjustments	increased	

20%	to	US	32.1	cents.

KEY NUMBERS

12

11

10

09

08

1,237.5

1,167.0

1,124.6

1,202.6

1,468.8

12

11

10

09

08

Net Sales  
(Millions of US dollars)

EBIT 1 
(Millions of US dollars)

12

11

10

09

08

 616.9

(256.4)

132.5

79.3

117.3

12

11

10

09

08

174.1

192.7

205.3

156.9

207.5

140.9

(58.6)

30.3

18.3

25.7

12

11

10

09

08

EBIT Margin 1 
(%)

12

11

10

09

08

14.1

16.5

18.3

13.0

14.1

18.7

20.6

17.1

15.3

18.1

Net Operating Profits 1   
(Millions of US dollars)

Diluted Earnings per Share 1 
(US cents)

Return on Capital Employed  
(%)

CHAIRMAN’S REVIEW

Overview

Overall for 2012 we are pleased that the group delivered robust earnings 
in a challenging marketing environment and that James Hardie continues 
to be both operationally and financially strong.

Other pleasing aspects of the group’s performance were the significant 
gains in both category and market share in our US and Australian 

businesses.

Resolution of disputed taxation assessment 

On 10 February, 2012 the High Court of Australia delivered its  
decision in the matter of RCI Pty Ltd (a wholly owned subsidiary of 
James Hardie) and the ATO in relation to a 1999 disputed amended tax 
assessment. The matter was finalised in favour of RCI Pty Ltd resulting  
in	a	refund	of	A$369.8	million	to	James	Hardie.

In March 2012 James Hardie announced that it would make an early 
contribution	of	A$132	million	to	the	Asbestos	Injuries	Compensation	 
Fund	(AICF).	The	early	contribution	was	equivalent	to	35%	of	the	amounts	
received from the ATO following the High Court of Australia decision. 

The	early	receipt	of	the	contribution	allowed	the	AICF	to	repay	A$30	
million	borrowed	from	the	NSW	Government	and	greatly	improved	 
the AICF’s financial position.

Most importantly the conclusion of James Hardie’s dispute with the   
ATO marks the resolution of the last major legacy issue for the company, 

following upon the resolution of the company’s domicile last year. 

Capital Management

the establishment of a share buy-back program. This year the company  
has	announced	ordinary	dividends	of	US	4	cents	and	US	38	cents.

The company intends to make further distributions to shareholders in the 
near term and to improve capital efficiency through a more appropriately 
leveraged balance sheet.

The company also announced a new share buyback program to acquire  
up	to	5%	of	its	issued	capital.

Appointment of New Director

On 27 of February 2012 James Hardie appointed Alison Littley to the Board. 
Alison	will	stand	for	election	at	the	2012	AGM.	Alison	has	substantial	
experience in multinational manufacturing and supply chain operations and 

brings with her a strong leadership background.

Annual General Meeting

Our Board and shareholder meetings will continue to be held in Ireland as 
we are an Irish company. Following a number of years of low attendance at 
our simulcast Sydney shareholder meeting, the Board has decided that this 
year our annual shareholder meeting will be broadcast online. Shareholders 
can participate in person in Dublin, online or via a teleconference. Details 

are contained in the Notice of Annual General Meeting 2012.

Conclusion

In	conclusion,	under	the	leadership	of	CEO,	Louis	Gries,	and	the	
management team, the company has delivered another set of sound 
operating results, and the company is positioned to leverage its increased 
capabilities for the medium and longer term.

Last year the board was pleased to announce the resumption of dividend 
payments and a more active approach to capital management including  

Michael Hammes

CEO’S REVIEW

Overview

Operating earnings for fiscal year 2012 were solid. Revenue improved 
in our US and European businesses. However, the elevated cost of key 
inputs and higher organisational costs constrained overall levels of 
profitability. The Asia Pacific businesses improved their contribution 
to the group’s earnings even as market conditions, in Australia in 
particular, softened as the year progressed. 

For	fiscal	year	2012	net	sales	increased	6%	to	US$1,238	million	due	 
to higher sales volume from the USA and Europe Fibre Cement segment, 
partially	offset	by	a	lower	average	net	sales	price.	Gross	profit	for	
fiscal	year	2012	increased	4%	to	US$407	million	and	EBIT	excluding	
asbestos,	ASIC	expenses	and	asset	impairments	was	3%	higher	at	
US$190 million, compared to last year.

USA and Europe Fibre Cement

The operating environment in the US residential housing market in 
fiscal year 2012 was generally unchanged when compared to the prior 
fiscal year. Despite the ongoing challenges in the housing market, 
including tight credit conditions, elevated unemployment rates and a 
shadow inventory of foreclosed homes, fiscal year 2012 reflected a more 
stable market environment and more consistent operating results when 
compared to the prior fiscal year.

For fiscal year 2012, net sales in the USA and Europe Fibre Cement 
business	increased	6%	to	US$862	million	compared	to	the	prior	
corresponding period. EBIT (excluding asset impairments) increased 
1%	to	US$163	million,	reflecting	higher	sales	volume	and	improved	
plant performance, partially offset by higher fixed manufacturing and 
organisational costs, higher freight costs and a lower average net 
sales price. The EBIT margin (excluding asset impairments) was 0.8 
percentage	points	lower	at	18.9%.

Asia Pacific Fibre Cement

number	of	new	dwellings	for	the	full	year	to	31	March	2012	(on	an	original	
basis)	decreased	11%,	reflecting	deteriorating	consumer	confidence.	
Notwithstanding the deteriorating operating environment, the Australian 
business gained both market and category share in fiscal year 2012.

Net	sales	in	the	Asia	Pacific	business	increased	6%	to	US$376	million	 
and	EBIT	increased	1%	to	US$80	million.	In	Australian	dollars,	Asia	Pacific	
EBIT	decreased	9%	due	to	lower	sales	volume,	unfavourable	geographic	
mix and higher labour costs, partially offset by price increases. The EBIT 
margin	was	1.1	percentage	points	lower	at	21.4%.

Outlook

While some encouraging industry data points emerged during the final 
quarter of fiscal year 2012, the recovery is still expected to occur at a 
moderate pace over an extended period of time.

The rate of improvement in the US continues to be inhibited by tight  
credit conditions, a large though declining level of excess inventories,  
high levels of unemployment and uncertainty regarding housing values.

The operating environments for James Hardie’s Asia Pacific businesses 
deteriorated during fiscal year 2012 and are expected to remain subdued, 
particularly in Australia.

Focus for fiscal year 2013

Execution	of	our	growth	strategy	will	remain	our	key	focus	for	fiscal	year	2013.

We will continue to invest in product and market initiatives such as Trim, 
ColorPlus®, and increased penetration of the non-metro and the repair and 
remodel markets. Additionally we are placing renewed emphasis on building 
our organisational capability through development of our people.

Conclusion

Overall we are facing another demanding year, but we are confident that 
through an increased investment in and development of our people we can 
continue to deliver above industry average financial returns and growth.

Conditions in the Asia Pacific operating environments, particularly 
Australia, weakened during fiscal year 2012. In Australia the total 

Louis Gries

12

11

10

09

08

13.2

8.3

14.5

10

12.9

Return on Shareholders’  
Funds (%)

12

11

10

09

08

42

-

-

8.0

27.0

Dividends Paid per Share  
(US cents)

862.0   USA and Europe 
            Fibre Cement
375.5   Asia Pacific 
            Fibre Cement

Net Sales 
(Millions of US dollars)

162.7   USA and Europe 
            Fibre Cement
80.3     Asia Pacific 
            Fibre Cement

EBIT 
(Millions of US dollars)

 
GLOBAL NETWORK

BASED	ON	NET	SALES,	WE	BELIEVE	WE	ARE	THE	LARGEST	MANUFACTURER	
OF FIBRE CEMENT PRODUCTS AND SYSTEMS FOR INTERNAL AND 
EXTERNAL	BUILDING	CONSTRUCTION	APPLICATIONS	IN	THE	UNITED	
STATES, AUSTRALIA, NEW ZEALAND AND THE PHILIPPINES

DUBLIN

LONDON

AMSTERDAM

SOUTHAMPTON

PARIS

TACOMA

RENO
MISSION VIEJO

FONTANA 

CHICAGO
PERU 

BLANDON 

PULASKI
SUMMERVILLE 

WAXAHACHIE 
CLEBURNE

PLANT CITY

HONG KONG

MANILA

PERTH

ADELAIDE

MELBOURNE

BRISBANE

SYDNEY

CHRISTCHURCH

AUCKLAND

James Hardie 
Manufacturing Operations 

James Hardie 
Manufacturing Operations - 
production suspended 2 

James Hardie Sales Office

Distribution Hub

Corporate Headquarters

SUMMARY OF OPERATIONS

DESPITE	DIFFICULT	OPERATING	ENVIRONMENTS	AND	ELEVATED	 
INPUT COSTS, THE COMPANY BELIEVES THAT IT IS WELL POSITIONED  
TO	CONTINUE	TO	PURSUE	MARKET	SHARE	GAINS	AND	DELIVER	 
STRONG	FINANCIAL	RETURNS.

USA AND EUROPE FIBRE CEMENT

Results
•	 Net	sales	increased	6%	to	US$862	million.

•	 Sales	volume	increased	7%	to	1.33	billion	square	feet.	Average	net	
sales price decreased slightly to US$647 per thousand square feet.

•	 Gross	profit	increased	3%	and	gross	profit	margin	decreased	by	 

0.7 percentage points.

•	 EBIT	(excluding	asset	impairments)	increased	1%	to	US$163	million	
and EBIT margin (excluding asset impairments) was 0.8 percentage 
points	lower	at	18.9%.

ASIA PACIFIC FIBRE CEMENT

Results
•	 Net	sales	increased	6%	to	US$376	million.	Net	sales	in	Australian	

dollars	decreased	4%.

•	 Sales	volume	decreased	4%	to	392	million	square	feet.	Average	 
net sales price was unchanged at A$916 per thousand square feet.

•	 Gross	profit	increased	6%.	The	higher	value	of	the	Asia	Pacific	

business’	currencies	against	the	US	dollar	accounted	for	10%	of	the	
increase.	Gross	profit	margin	decreased	by	0.1	percentage	points.

•	 EBIT	increased	1%	to	US$80	million	and	EBIT	margin	was	 

1.1	percentage	points	lower	at	21.4%.

OUTLOOK

While some encouraging industry data points emerged during the final 
quarter	of	fiscal	year	2012	and	the	first	quarter	of	fiscal	year	2013,	James	
Hardie is planning for the US housing market to be up only slightly over 
the prior year.

The rate of improvement in the US housing market continues to be 
inhibited by tight credit conditions, large but declining levels of excess 
inventory, high levels of unemployment, and uncertainty regarding 
housing values.

In Australia, market conditions softened during the year, reflecting the 
continued deterioration in consumer confidence. Despite the Reserve Bank 
of Australia’s recent reductions in official interest rates, market forecasters 

expect Australia’s residential construction activity to continue to contract in  
the coming 12 months. 

The New Zealand market continues to operate at subdued levels. The operating 
environment in the Philippines appears solid though moderating.

Additionally, while US dollar pulp prices have fallen from their highs, they 
remain at elevated levels and the business continues to contend with higher 
freight costs than in previous periods.

Despite difficult operating environments and elevated input costs, the company 
believes that it is well positioned to continue to pursue market  
share gains and deliver strong financial returns. 

WORKPLACE SAFETY
James Hardie is committed to sustaining and improving a safe 
working environment and has set safety objectives to:

•	 Achieve	within	our	plants	an	incident	rate	of	less	than	2	 
(an “incident rate” is the number of recordable incidents  
that occur per 200,000 hours worked) and a severity rate of 
less than 20 (the “severity rate” is the number of days lost 
or restricted duty from recordable incidents per 200,000 
hours worked).

•	 Eliminate	serious	bodily	harm.

•	 Achieve	zero	fatalities.

Recognising that the safety of employees is critical, James 
Hardie has made safety one of the scorecard measures for 
the Board to use to determine payments to senior executives 
under the company’s Long Term Incentive Plan.

USA and Europe Fibre Cement safety performance  
in fiscal year 2012

The USA and Europe Fibre Cement business recorded 18 
incidents	in	fiscal	year	2012,	a	22%	reduction	compared	to	
fiscal	year	2011.	The	incident	rate	was	1.3	and	the	severity	
rate was 21.4.

New safety initiatives in fiscal year 2012 included:

•	 Ensuring	factory	air	is	safe	for	employees,	including	 
real-time dust monitoring and periodic sampling.

•	 Improving	areas	where	people	and	machines	interact,	

including standardised procedures and regular audits for  
all equipment. 

•	 Building	on	our	established	safety	culture	through	greater	

observation and training, along with regular data collection, 
analysis and feedback.

Asia Pacific Fibre Cement safety performance in fiscal 
year 2012

For the second consecutive year, the Asia Pacific Fibre Cement 
businesses recorded incident and severity rates below its safety 
goals of “2 and 20” with an incident rate of 1.7 and the severity 
rate of 12.6. 

One of the key drivers of this performance has been our “on 
the spot” risk assessment program. This program has enabled 
our	hazard	identification	and	control	process	to	become	a	more	
effective part of our operations.

This year we also held safety days for all employees at our  
Asia Pacific manufacturing facilities.

By continuing to promote a culture of safety and enhance 
systems	that	identify,	evaluate,	eliminate	and	control	hazards,	
the company has been able to sustain the gains achieved in 
workplace safety. 

ASBESTOS FUNDING
As	of	31	March	2012,	the	Asbestos	Injuries	Compensation	 
Fund (AICF) had cash and investments of A$62.5 million 
(US$65.0 million).

On 2 April 2012, James Hardie made an early contribution 
of	A$132.3	million	(US$138.7	million).	This	allowed	the	
AICF to repay all amounts of its initial drawdown of A$29.7 
million under its secured standby loan facility with the State 
Government	of	New	South	Wales.	In	addition	to	this	early	
contribution, in accordance with the Amended and Final 
Funding Agreement (AFFA) James Hardie is scheduled to  
pay an estimated US$45.4 million in July 2012. Collectively  
for	fiscal	year	2012	these	two	payments	represent	35%	of	 
the company’s free cash flow as defined by the AFFA.

The 2012 payments will take James Hardie’s total contributions 
to the AICF to approximately A$600 million since the beginning 
of 2007.

James Hardie has additionally been contributing A$500,000 
per year for 10 years, since 2007, towards medical research 
into the prevention, treatment and cure of asbestos diseases, 
and A$75,000 a year for 10 years, since 2007, for an education 
program to inform home renovators of the risks associated  
with asbestos. 

Annual actuarial assessment

KPMG	Actuarial	conducts	an	annual	actuarial	assessment	of	
the liabilities of the AICF to enable projections to be regularly 
updated in line with actual claims experience and the claims 
outlook. Subject to the Annual Cash Flow Cap, James Hardie 
makes payments to the AICF based on these annual actuarial 
assessments.

James Hardie discloses summary information on claims 
numbers each quarter with its quarterly results releases. 
Additional information contained in the annual actuarial report 
is available in the Investor Relations area of the James Hardie 
website (www.jameshardie.com.au). 

Updated Actuarial Assessment

James Hardie received an updated actuarial report from  
KPMG	Actuarial	at	31	March	2012,	which	showed	the	
discounted central estimate of the asbestos liability increasing 
from	A$1.478	billion	at	March	2011	to	A$1.580	billion	at	31	
March 2012. The increase in the discounted central estimate  
of A$102 million is primarily due to lower discount rates, 
partially offset by a reduction in the projected future number  
of claims to be reported for a number of disease types. 

Undiscounted central 
estimate (net)

Discounted central 
estimate (net)

Sensitivity range 
(net, undiscounted)

n
o

i
l
l
i

m
$
A

7000

6000

5000

4000

3000

2000

1000

0

30 June 
2004

31 March
2005

30 June
2005

31 March 
2006

30 Sept
2006

31 March 
2007

31 March 
2008

31 March 
2009

31 March 
2010

31 March 
2011

31 March 
2012

Asbestos Liability  
Valuations:  
KPMG	Actuarial

Asbestos liability valuations*

* Source: KPMG Actuaries

 
SUSTAINABILITY REPORT
As a product leader in the building and construction industry, James Hardie 
recognises its obligation to promote energy efficient building designs and 
sustainable communities. 

To meet this obligation, James Hardie focuses on designing innovative  
products that have extended lifespan, require little maintenance, are used in  
energy efficient buildings and have less impact on the topology and vegetation  
of a building site. 

James Hardie prides itself on its product development, building science and 
innovative manufacturing each of which supports sustainable building practices.

James Hardie believes sustainable building and construction practices are  
important and addresses it in the following ways:

Sustainable Products

James Hardie fibre cement cladding is engineered for specific climates and is 
resistant to damage from flame spread, moisture and pests. Today we are producing 
our 7th generation fibre cement product - the most advanced fibre cement available. 
Decades of research and development have helped us succeed in making the most 
durable fibre cement building products – the fibre cement most often chosen for 
installation in the USA and Australia.

Sustainable Raw Materials

Whenever possible we regionally source natural and sustainable raw materials  
such as cement, sand, wood fibre and water. 

We are also constantly looking for ways to reduce raw material waste. During the 
manufacturing process James Hardie seeks to reuse as much of its waste products 
as is practical. At all of our manufacturing facilities globally, solid waste such as 
trimming scraps and fine particles are reintroduced into the manufacturing process 
as raw materials. 

One	of	James	Hardie’s	key	initiatives	over	recent	years	has	been	its	“zero	to	landfill”	
program.	An	example	of	these	efforts	is	seen	in	James	Hardie’s	reduction	in	the	size	
of	the	landfill	from	its	Rosehill	plant	in	Sydney	by	over	80%,	thereby	eliminating	in	
excess of 16,000 tonnes of waste per annum from landfill.

Sustainable Manufacturing

A key part of James Hardie’s whole business initiative for increasing manufacturing 
efficiency focuses on reducing energy usage and improving material yield. 
Improving manufacturing efficiency is a key step in reducing our environmental 
impact and James Hardie is an industry leader in this area.

Our Australian plants are registered under the National Energy Efficient 
Opportunities Program. At all production sites energy usage is compared with 
production output to monitor and ultimately improve energy usage efficiency.

Water recycling is also a critical component of our fibre cement manufacturing 
process – e.g. water is reused four times before it is treated and released. 

Sustainable Design

James Hardie’s investment in research and development, manufacturing know-how 
and product design has enabled it to bring to market a range of products that are 
valued for their durability, low maintenance and energy efficiency.

For example, two and a half times less energy is consumed in the manufacture of  
a timber framed fibre cement wall compared to a timber framed brick veneer wall 
of	a	similar	size.	

James	Hardie	products	are	NAHB	Green	Approved	and	have	contributed	LEED	points	
to green building projects all over the US, and our plants worldwide continue to 
implement the ISO 14001 principles in compliance with our sustainability policy.

Sustainable Communities

James Hardie believes in giving back to our communities, particularly in and 
around the areas where we have manufacturing facilities. In the USA we support 
and participate in community welfare programs such as Habitat for Humanity  
and Rebuilding Together/Heros at Home by donating products and volunteering. 
In Australia recent efforts have included contributions in excess of A$150,000  
in cash and materials to Queensland flood victims and NZ$100,000 to victims  
of the Christchurch earthquake.

In addition, James Hardie consistently matches employee donations to charitable 
institutions and causes such as the Haiti earthquake and New Orleans flood disaster.

CORPORATE 
HEADQUARTERS

Second Floor, Europa House 
Harcourt Centre 
Harcourt Street, Dublin 2, Ireland 
Telephone	 (+353)	1	411	6924 
Facsimile	 (+353)	1	479	1128

KEY DATES

31 March 

End of JHI SE Fiscal Year 2012

21 May 

FY12 Quarter 4 and Full Year results  
and management presentation

29 June 

Annual Review released

9 August 

Voting Instruction Forms close 7.00pm  
Sydney	time	for	Annual	General	Meeting

13 August 

FY13	Quarter	1	results	announcement	 
and management presentation

13 August 

Annual	General	Meeting,	Dublin

15 November

FY13	Quarter	2	and	Half	Year	results	 
and management presentation

Annual Meeting

The	2012	Annual	General	Meeting	of 
CUFS holders of James Hardie Industries 
SE	will	be	held	in	Dublin,	Ireland,	at	7.30am	
‘Dublin time’	on	Monday,	13	August	2012	 
and will be simultaneously broadcast via  
a	teleconference	and	webcast	at	4.30pm	
‘Sydney time’. Further details are set out in 
Notice of Annual General Meeting 2012.

Share/CUFS Registry

James Hardie Industries SE’s registry  
is managed by Computershare Investor 
Services Pty Limited. 

All enquiries and correspondence regarding 
holdings should be directed to:

Computershare Investor Services Pty Ltd 
Level 4, 60 Carrington Street 
Sydney NSW 2000 Australia 
or	GPO	Box	2975 
Melbourne	VIC	3001,	Australia

Telephone	within	Australia:	1300	855	080 
Telephone	outside	Australia:	+61	3	9473	2500

Email: web.queries@computershare.com.au 
Website: www.computershare.com

FOR MORE INFORMATION ABOUT JAMES HARDIE PLEASE 
VISIT OUR WEBSITE: WWW.JAMESHARDIE.COM.AU

DISCLAIMER: Certain statements in this Annual Review may constitute “forward-looking 
statements” as defined in the Private Securities Litigation Reform Act of 1995.  James Hardie 
uses words such as “believe,” “anticipate,” “intend,” “estimate,” “expect,” “project” and similar 
expressions to identify forward-looking statements, although not all forward-looking statements 
contain these words.  These forward-looking statements are not guarantees of future results.  
Rather, these forward-looking statements are based on James Hardie’s current assumptions, 
expectations and projections about future events, and involve known and unknown risks, 
uncertainties and other factors which are discussed in further detail in our annual report 
on Form 20-F (“Annual Report”), which will be filed with the United States Securities and 
Exchange Commission and the Australian Securities Exchange. These forward-looking 
statements are made as of the date of this Annual Review and James Hardie does not assume 
any obligation to update them.  Investors are encouraged to review James Hardie’s Annual 
Report, and specifically the risk factors discussed therein, as it contains important disclosures 
regarding the risks attendant to investing in our securities.

1    Fiscal year 2012 and 2011 include a benefit 
of	US$485.2m	and	a	charge	of	US$345.2m	
respectively in relation to the RCI matter. 
ºFiscal year 2011 also includes a charge 
of	US$32.6m	from	our	corporate	structure	
simplification announced in May 2011.

Unless otherwise stated, graphs and comments 
for fiscal years 2012, 2011 and 2010 exclude 
asbestos adjustments (including tax benefits or 
expenses),	SG&A	expenses	and	AICF	interest	
income. Fiscal year 2010 also excludes a gain 
on the sale of AICF investments.  Balance sheet 
references exclude the net AFFA liability.