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Jersey Electricity Plc

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FY2017 Annual Report · Jersey Electricity Plc
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CONTENTS

CONTENTS

CONTENTS

DIRECTORS, OFFICERS AND 
PROFESSIONAL ADVISERS

 CHAIRMAN'S STATEMENT 

 CHIEF EXECUTIVE'S REVIEW 

GROUP PURPOSE 

ENERGY GROWTH 

MAINTAINING AFFORDABLE ELECTRICITY 
AND PRICE STABILITY 

ENSURING SECURITY AND RELIABILITY  
OF SUPPLY 

   GENERATION AND TRANSMISSION 

   DISTRIBUTION 

SMARTSWITCH 

 PROTECTING THE ENVIRONMENT 
 AND CONSERVING RESOURCES 

CUSTOMER SERVICE STANDARDS 

COMMERCIAL  

POWERHOUSE.JE 

JENDEV 

PROPERTY AND JEBS 

JERSEY ENERGY 

HEALTH AND SAFETY 

SUSTAINABILITY IN THE COMMUNITY 

OUR PEOPLE 

OUTLOOK 

 FINANCIAL REVIEW 

 GOVERNANCE 

 FINANCIAL STATEMENTS 

2

4

6

8

10

11

12

14

16

18

20

22

23

24

25

26

28

30

32

35

40

59

NON-EXECUTIVE DIRECTORS 
Geoffrey Grime FCA (Chairman) 
Aaron Le Cornu BSc, ACA 
Alan Bryce MSc, CEng, FIET 
Phil Austin MBE, FCIB, FCMI 
Wendy Dorman BA (Hons), ACA 
Tony Taylor BSc

EXECUTIVE DIRECTORS 
Christopher Ambler BA, MEng, CDipAF, CEng, MIMechE, MBA (Chief Executive) 
Martin Magee CA (Finance)

SECRETARY 
Peter Routier BSc, FCIS

REGISTERED OFFICE 
Queen’s Road, St. Helier, Jersey

PLACE OF INCORPORATION 
Jersey

AUDITORS 
Deloitte LLP, PO Box 403, 66-72 The Esplanade, St. Helier, Jersey

BANKERS 
Royal Bank of Scotland International Limited,  
71 Bath Street, St. Helier, Jersey

BROKERS 
Canaccord Genuity Wealth Management,  
PO Box 3, 37 The Esplanade, St. Helier, Jersey

REGISTRAR 
Computershare Investor Services (Jersey) Limited,  
Queensway House, Hilgrove Street, St. Helier, Jersey

 
 
 
 
 
  
 
 
 
 
  
 
 
  
  
 
  
 
  
 
  
 
  
  
 
  
  
 
 
 
2

CHAIRMAN’S STATEMENT

CHAIRMAN'S 
STATEMENT

I am delighted to report another excellent performance 
from Jersey Electricity for 2016/17. Group revenue for the 
year to 30 September 2017 was £102m and profit before 
tax, and exceptional items, at £13.5m, was 2.5% higher 
than the £13.1m achieved in 2016.  This was supported 
by strong underlying performance in the Energy business 
as well as across our non-Energy businesses, especially 
our retail business, Powerhouse.je, which has had another 
particularly strong year.  Overall, this has led to the Group’s 
best ever financial performance, an outcome that is good 
for all stakeholders, for our ongoing investment programme 
and for a sustainable electricity service.  I am therefore 
pleased to report a proposed final dividend for this year 
of 8.40p, a 5% rise on the previous year, payable on 29 
March 2018.

Our first almost full year operating with three undersea 
supply cables to France has not only resulted in improved 
financial performance, but has also driven exceptional 
supply reliability, attractive pricing for customers and a 
virtually fully decarbonised electricity system. Our tariffs 
remain very competitive compared with other jurisdictions, 
including other islands and even the EU and UK which 
benefit from significant economies of scale.  In addition, 
with the last tariff rise of 1.5% on 1 April 2014, Jersey 
Electricity is approaching four years without an  
increase – a notable achievement given the very  
significant rises over that period elsewhere.

As the sole supplier of over a third of Jersey’s energy 
requirements, the Company has a huge responsibility to  
our customers and it is one all colleagues take very 
seriously. I am therefore pleased that our customer 
satisfaction ratings have improved further across the four 
key service areas leading to an increase in an overall 
rating which is independently assessed as ‘excellent’ when 
compared with other service providers.

Our Board renewal programme, which began in 2015, 
continued with the appointment of Tony Taylor as non-
Executive Director in September 2017. He has vast 
experience in the marketing, communications and customer 
service arena having worked for several leading global 
advertising agencies, most recently as a Regional Director 
of J. Walter Thompson, part of WPP.plc.

My thanks, as always, go to our Executive and non-
Executive Directors and colleagues throughout the business 
for their commitment, hard work and loyalty that have made 
Jersey Electricity the great success it is today and positions 
us well for future challenges.

13 December 2017

3

CHIEF EXECUTIVE'S 
REVIEW

Group results have surpassed last year’s and I am delighted 
to again report that we have delivered our best ever financial 
performance. Profit, before exceptional items, increased 
2.5% to £13.5m on turnover of £102.3m, reflecting an 
overall improved performance in our business units.

Importantly, unit sales of electricity were only marginally 
down on last year at 621 million kilowatt hours despite the 
ongoing and inevitable impact on demand due to energy 
efficiency. This strong unit sales position is mainly a reflection 
of our success in fuel switching customers from gas and 
oil to electric heating and part due to a colder winter in 
2016/17 relative to the previous year. Energy revenues 
at £80.5m were 1% lower than in 2016 but profitability 
was maintained at the same level as last year at £11.7m.  
As indicated in previous years, maintaining profitability, 
consistent with a regulatory return, is of central importance 
given the last five years or so of heavy investment in 
infrastructure.

Our retail success story continues with turnover in 
Powerhouse.je up 9% to £13.0m and growth in profit to 
£0.7m being at the highest level of profitability in its history.  
This is a huge credit to the team in Powerhouse.je in driving 
performance in a sector that is very competitive both in 
Jersey and via the internet. Elsewhere, our Property business 
maintained profit at £1.6m and JEBS, our contracting and 
building services business, saw profit levels at £0.1m being 
on par with 2016 – again a respectable performance in a 
challenging and highly competitive sector. Our other business 
units, Jersey Energy, Jendev and Jersey Deep Freeze were 
£0.2m behind last year due to profits in Jersey Deep Freeze 
having been at a much higher level than normal in 2016. 

After five years of intense investment in new assets, our 
focus is now shifting to asset optimisation and using 
demand-side measures to yield higher performance. Almost 
a full year operating with three undersea supply cables to 
France, importing lower cost, low carbon power, has not 
only resulted in improved financial performance but also 
improved supply reliability and lower carbon emissions. 
We measure supply reliability using Customer Minutes Lost 
(CMLs) which is the average duration of interrupted supplies 
experienced by each customer. This year, our CMLs were 
down to a level of just eight - around ten times better than the 
latest available UK average*. Our average carbon intensity 
of distributed electricity reduced from 47g CO2e/kWh last 
year to just 35g CO2e/kWh for this financial year, reflecting 
enhanced importation capacity and we expect further 
reductions going forward.

*Source: Ofgem RIIO ED1 Annual Report 2015-16

4

The commissioning of Diesel 5, our 5.5MW ‘black start’ 
Sulzer Diesel Generator, procured in 2016 and completely 
overhauled, refurbished and installed this year, has also 
further enhanced our emergency on-Island generation 
capabilities. It enables us to restore full electrical supplies to 
La Collette Power Station and all its ancillary controls in the 
event of a complete blackout without itself being reliant on 
electrical power for start-up.

Although our latest French link, Normandie 1, enables us 
to meet Jersey’s full electricity requirements with low carbon 
imports, we are contractually obliged to purchase power 
from the States-owned Energy from Waste plant (EfW) 
when the plant is available. This year we imported 93% of 
our supplies from France, generated just 1% on Island and 
obtained 6% from the EfW plant.

In May, we renegotiated our supply agreement with EDF by 
five years, extending our importation framework from 2022 
to 2027, to help maintain a stable importation regime over 
a potentially uncertain Brexit period and take advantage 
of lower wholesale prices in the market. This contract also 
provides surety over the low carbon credentials of imported 
power, authenticating hydro-electric and nuclear sources 
we use in a manner which prevents this energy being sold 
elsewhere.

Providing affordable electricity is, according to our 
customers, the single most important factor in the provision 
of our service and I am pleased we have been able to 
maintain our tariffs at the same level for nearly four years. 
This is a particularly important achievement given that the UK 
has seen the ‘Big Six’ increase retail electricity prices by an 
average of 14% in 2017 alone. At year end, our standard 
domestic tariff was 14% below the UK average benchmark 
and 15% below the EU average – outperforming our target 
of keeping within +/-10% of the EU15.

Understanding and meeting our customers’ needs is vitally 
important to us and has been a significant focus over recent 
years. We use several channels for gaining such insights. 
Price is one of four main supply attributes, along with supply 
security, technical support and environmental performance, 
in which our customer satisfaction rating has improved 
this year. Together this has led to an an overall rating of 
‘excellent’ in these areas which our customers value most.

All this has been possible while continuing major investment 
projects. Our £17m St Helier West primary substation 
project has made progress with complex civil works 
completed in September and French contractors Engie  
INEO beginning a one-year main build. The facility is 
expected to be commissioned by November 2018.

Our SmartSwitch project has now seen around 75% to date 
of the Island’s premises fitted with Smart Meters and the 
customer facing online portal, Smart Account  that runs in 
tandem with Smart Meters, made live. This gives customers 
more information than ever before on their electricity 
consumption through a user-friendly interface.  

Our biggest and most complex project of the year, however, 
has been the Navision enterprise system upgrade. Led by 
in-house developer Jendev, the project touched virtually every 
part of our business. A programme of further development 
promises to improve business processes, improving service 
levels and efficiencies. Regarding our growth agenda, we 
have maintained fuel switching rates at twice the underlying 
baseline rate for another year and electricity continues to 
achieve over 95% penetration of new build heating, cooling 
and cooking applications.

Investment in our people continued with the first cohort 
completing our ‘HOW TO…’ Management Development 
Programme and the new Cornerstone employee portal 
and appraisal system JE Connect launched. We have also 
welcomed a new Operations Director and new Director of 
Human Resources, both of whom come with many years’ 
experience in their respective fields. Both promise to bring 
new perspectives and deep insight and have already 
identified great opportunities for improvement.

 ENERGY

CHIEF EXECUTIVE’S REVIEW

5

GROUP PURPOSE

6

GROUP PURPOSE

CHIEF EXECUTIVE’S REVIEW

Our corporate purpose is to ‘sustainably serve our community 
with affordable, secure, low carbon energy, today and 
long into the future, enabling quality of life for residents 
and economic prosperity for businesses’. Our vision is to 
‘responsibly and sustainably deliver value to customers’. In 
the absence of competition in the electricity supply market or 
formal regulation, we let our customers drive everything we 
do. We must understand our customers and serve them fairly 
and efficiently while striving to understand and meet their 
changing needs and demands.

To do this our workforce must be aligned and every employee 
must know the part they have to play. They must understand 
our purpose – why what they do is so important to our 
customers and how it helps us achieve our vision.  Our 
six values help explain who we are and how we perform 
our roles. They are: Safety, Customer focus, Teamwork, 
Responsibility, Excellence and Reliability.

To build on the foundations of the Purpose, Vision and 
Values (PVV) work instigated in 2013 and further embed our 
values in our culture, we have sought to build these into our 
core processes to make them real and consequential.  For 
example, we have now incorporated our values into the 
Performance Management and Learning module of our new 
employee portal and appraisal system JE Connect. From now 
on managers will be able to set objectives clearly aligned to 
our Purpose, Vision and Values and accurately measure our 
progress and performance against them. Employees will also 
be able to browse a catalogue of training events and learning 
materials aligned to our values.

‘Sustainably serving our community’ means not only protecting 
the environment and conserving resources, it means providing 
secure and reliable services, fair pricing to customers in a way 
that ensures the business is economically viable, and it means 
protecting the safety and health of all the people touched by 
our business. 

Our vision  
Our vision is to responsibly and sustainably deliver value to 
customers by:

• Growing unit sales and offsetting pressure from energy 
efficiency by fuel switching from fossil fuels as well as 
finding new applications for electricity.

• Strengthening our relationships with customers by better 

understanding and meeting their needs.

Our priorities  

• Grow electricity’s market share using resources in Energy 

Solutions, JEBS and Energy in a more efficient and 
coordinated way.

• Continue our roll-out of the multi-year SmartSwitch Smart 
Metering programme safely and reliably, in a way that 
delivers more value to the customer.

• Keep our major St Helier West primary substation project 
on track for delivery by winter 2018 and in accordance 
with budget.

• Design and develop our new Queen’s Road infrastructure, 

securing final Board consent for the investment.

• Optimise the operation of La Collette Power Station to 

robustly protect supplies in the most efficient way.

• Continue the development of our non-Energy businesses 
so that they are sustainable and provide support to the 
core electricity business.

• Continue our programme of ‘managed change’, 

succession and people development across the business.

Our values  

• Safety: We do everything safely and responsibly or not 
at all – nothing is more important than the safety of the 
public, our customers and our staff.

• Customer focus: We listen to our customers and seek to 
understand and respond to their needs, treating them 
the way we would wish to be treated, with respect and 
honesty.

• Teamwork: We respect and value our colleagues as 

individuals and we believe we are stronger as a team, 
leading to better solutions and a more enjoyable and 
rewarding work life.

• Responsibility: We accept responsibility for everything we 
do, safeguarding the natural environment and the local 
community, as well as the interests of all our customers 
and staff.

• Developing services and solutions that create value for 

• Excellence: We strive to work in a way that is both 

customers by designing, installing, maintaining, repairing 
and financing equipment and any new technologies 
that use electricity or provide value added services to 
customers.

• Developing ‘Smart’ infrastructure that will supply clean 
electricity securely in the most cost effective manner.

effective and efficient, continuously improving everything 
we do – innovating where we can but keeping things 
simple.

• Reliability: We are trustworthy, dependable and reliable, 
delivering on our commitments and always there when 
you need us.

7

total customers

49,894
ENERGY GROWTH

16,862
customers
on discounted

tariffs

When we remove the effects of weather from electricity 
demand, unit sales volumes have remained broadly fl at 
despite the ever-increasing downward pressure of energy 
effi ciency. Although we actively encourage our customers 
to become more energy effi cient, we strive to counter the 
impact by developing propositions that encourage fuel 
switching from gas and oil to electricity in both the domestic 
and commercial markets. The team dedicated to load growth 
by fuel switching is Energy Solutions. 

Energy solutions  
Now in its third full year of operation, the team has again 
made progress ahead of target, achieving over 170 fuel 
switches in the domestic market and accounting for a 
projected new load of 1.7 million units which helped us to 
achieve unit sales for the year of 621 million, marginally 
below last year’s 625 million, but maintaining a very 
respectable level when compared with power utilities in 
other jurisdictions.  Using traditional and new technologies 
in heating, cooling, cooking, lighting and transportation, the 
team has also made signifi cant progress in the commercial 
sector, with professional kitchens, in particular, continuing to 
switch to all electric solutions using energy effi cient induction 
cooking technology as well as commercial scale, ultra-
effi cient heating and cooling heat pump technology.

As well as improved fi nance packages and a streamlined 
customer journey from quotation to installation, the team has 
done much work this year to strengthen our relationship with the 
trade at large. This has included enhancing the trade section 
of our corporate website, promoting electric solutions in trade 
merchants and hosting seminars and other trade events in 
conjunction with some of the top manufacturers such as Dimplex 
and Mitsubishi.

Our new Economy 20 Plus (E20+) tariff, launched last year off 
the back of our Smart Metering programme and which offers 24-
hour uninterrupted low price heating with a mix of off-peak rate 
and normal rate for approved heating systems, has also proved 
a good leverage for fuel switches.  Encouraging customers to 
use lower cost off-peak heating when supplies from France are 
cheaper means we can offer better value while fl attening peak 
demand, which is a signifi cant driver of infrastructure costs. 

Though we have made progress in the commercial sector, 
we still believe there are huge opportunities to reduce both 
carbon emissions and costs within the States of Jersey property 
portfolio and we continue our efforts to persuade it of the 
signifi cant fi nancial and carbon reduction opportunities across 
its building stock and its transportation needs.  We believe there 
is a signifi cant opportunity for the States of Jersey to take a 
leadership role in promoting low carbon solutions that are fully 
compatible with the States’ approved Energy Plan.

ELECTRIC VEHICLES
 CURRENTLY ON JERSEY REGISTER

165

52

8

ENERGY GROWTH

CHIEF EXECUTIVE’S REVIEW

New build  
Electricity remains the fi rst choice for 
developers seeking energy effi cient building 
designs. Building standards today mean 
little energy is needed for heating so most 
of the opportunity is in general light and 
power and cooling applications.  We have 
maintained our position with over 95% of 
new build choosing effi cient electric solutions 
for heating and cooling. 

Electric transportation  
There were a total of 271 all-electric 
vehicles registered in Jersey at year end, 
up from last year’s total of 215. Advances 
in technology and the increased range of 
models from all major car manufacturers 
are encouraging more drivers to make the 
switch. Though uptake in private ownership 
is still slow without the purchase incentives 
we see in other jurisdictions, more and more 
commercial businesses are realising the 
environmental and fi nancial advantages of 
electrifying their transport.

Jersey Post has continued the de-
carbonisation of its 110-vehicle fl eet 
following the success of last year’s trial 
of 15 Nissan ENV200s which Jersey 
Electricity helped to facilitate. Jersey Post 
this year added a further 15 ENV200s 
when their diesel predecessors came out 
of warranty. We have also seen several 
smaller businesses start the move to electric 
as refl ected in the increased number of vans 
registered from 29 to 52.  

As the gap in price between electric and 
traditional vehicles narrows and an increasing 
choice of models become available, we hope 
to see continued growth in this area. Given the 
commitments of the major vehicle marques and 
an industry move away from diesel, we expect 
choice and demand for electric vehicles to 
increase signifi cantly over the next few years.  

Jersey Electricity has already helped reduce 
the Island’s carbon emissions by over a third in 
the last three decades and with transportation 
comprising around a third of current total 
emissions, uptake of electric vehicles could 
have a signifi cant favourable impact on carbon 
emissions.

1

5

4

M

W

-

2

6

J

A

N

2

0

1

7

9

.

3

0

P

M

15

39

TOTAL

271

AS AT
30 SEPT 2017

9

 
 
 
 
Energy usage

Source: UK Energy Saving Trust

MAINTAINING AFFORDABLE 
ELECTRICITY AND PRICE STABILITY

tariffs. Our new Economy 20 Plus (E20+) tariff is now 
in its second year and this 24-hour, uninterrupted 
heating tariff offering a mix of off-peak rate and normal 
rate for approved heating systems, is proving popular 
with customers and supports our fuel switch strategy. 
This year over 370 new domestic customers joined our 
discounted space and water heating tariffs bringing 
the total number of customers now on our off-peak 
tariffs to 16,862. As part of our on-going strategy, we 
continue to explore innovative tariffs that work for new 
technology applications and customer segments.

viding 4 0 %   o f

o
r
P

  J ersey’s non-tr

a

n

s

p

o

r

t

e

n
e
r
g
y

Providing affordable electricity is the single most important factor 
to our customers in the provision of our service and I am pleased 
we have been able to maintain our tariffs at the same level since 
April 2014.

This is a particularly important achievement given the scale 
of our investment in infrastructure over the last fi ve years and 
when compared with the UK that has seen the ‘Big Six’ increase 
retail electricity prices by an average of 14% in 2017 alone. At 
year end, our standard domestic tariff was 14% below the UK 
average benchmark levels and 15% below the EU average – 
outperforming our target of keeping within +/-10% of the EU15. 

In May, we renegotiated our supply agreement with EDF, 
extending our importation framework by a further fi ve years from 
2022 to 2027 to help maintain a stable importation regime over 
a potentially uncertain Brexit period which has already seen 
Sterling deteriorate against most currencies, including the Euro, 
the currency in which we procure from France.

This agreement combines a fi xed price component with the 
ability to price fi x future purchases over a rolling three-year 
period ahead based on a market related mechanism linked to 
the European Energy Exchange (EEX). This ‘hedging’ on power 
and foreign exchange enables us to provide our customers with a 
degree of near-term certainty in the volatile worlds of the energy 
and foreign exchange markets.

While striving to ensure our main tariff is competitive, we also 
invest in developing more innovative, customer focused heating 

10

 
ENSURING SECURITY AND RELIABILITY OF SUPPLY

CHIEF EXECUTIVE’S REVIEW

SUPPLY SECURITY STANDARD 

Jersey Electricity’s system is 
designed to meet an ‘adapted 
N-1 security standard’ 
as follows:

• A one-in-eight year winter 

peak demand

• All normal load in the event 

of the loss of the single 
largest interconnector with 
France (N minus 1) plus a 
simultaneous failure of the 
largest:

o Diesel generator; and

o Gas turbine

• 75% of peak winter load 

for 48 hours from on-Island 
generation (no simultaneous 
loss of on-Island capacity)

• No coincidence of the 

above

*Source: Ofgem RIIO ED1 
Annual Report 2015-16

ENSURING SECURITY AND 
RELIABILITY OF SUPPLY

Supply security is rated as the second most 
important element of our service by our 
customers behind price stability. It is also 
crucial to our reputation as an essential service 
utility company and we invest heavily in 
excelling in this area.

We measure our reliability in Customer Minutes 
Lost (CMLs). This is the average minutes of 
service disconnection time per customer in a 
year. This year our CMLs were just eight. This 
is around ten times better than the ‘Big Six’ 
UK electricity distributers which in 2015-2016 
averaged 74 CMLs.*

a record demand of 161MW in February 
2012, our margin is around 20% even without 
taking account of our on-Island generation 
assets at La Collette Power Station and 
Queen’s Road.

We have enhanced security this year with the 
commissioning of the ‘black start’ 5.5MW 
Diesel 5 Sulzer generator at La Collette and 
we have also carried out further works on the 
Channel Islands Electricity Grid (CIEG) System 
Integrity Protection Scheme (SIPS), which 
provides cover and balance to the transmission 
network at times of stress. 

Our supply margin (plant capacity v peak 
demand), an important consideration for 
supply security, is also greater than the UK’s 
which aims for a margin of around 10% above 
peak demand. Here, with three supply links to 
France, across two diverse routes, giving us 
access to 190MW of imported power against 

We work to an adapted ‘N minus 1’ standard. 
This means, we seek to maintain supplies 
during the failure of the largest component 
in the system (see panel) and we strive to 
minimise the risk of such an asset failure and 
we ensure we are well prepared to restore 
supplies quickly when a failure does occur.

11

616 GWh
Imported from EDF
Hydro 36%   Nuclear 64%

39 GWh
Generated by EfW plant

10 GWh
JE locally generated

12

ENSURING SECURITY AND RELIABILITY OF SUPPLY

CHIEF EXECUTIVE’S REVIEW

ELECTRICITY SOURCES 
2016/2017 IN %

+0.3%

EfW

0.6%

2.6%

5.2%

3.9%

4.9%

4.6%

5.5%

5.8%

+1%

Import

93.5%

95.6%

92.3%

75.4%

80.2%

94.0%

91.6%

92.6%

YEAR

2009-10

2010-11

2011-12

2012-13

2013-14

2014-15

2015-16

2016-17

JE

5.9%

1.8%

2.5%

20.7%

14.9%

1.4%

2.9%

1.5%

-1.4%

Generation
Despite the successful integration into our transmission network 
of our 100MW Normandie 1 third French undersea link, 
our investment in on-Island generation assets -  and their 
maintenance - continued this year. We completed the £2m 
project began in 2016 to add a 5.5MW Sulzer Diesel 5 
generator to our existing four 11MW Sulzers at La Collette 
Power Station. This latest addition to our standby generation 
plant has a ‘black start’ capability and uses air driven and on-
engine pumps for auxiliary systems and will restore full supplies 
to the Power Station without the need for electrical power to 
energise the start-up in the unlikely event of complete blackout.

The reconditioned, 78-tonne engine was sourced by Swiss 
main contractors MIE from Lisbon, Portugal. It is an eight-
cylinder version of our four existing 11MW Sulzers and was 
installed by Madeiran sub-contractors Vapour Ilhas and UK 
based Gynnwood Electrical contractors who installed two of 
the existing Sulzers in 2012. 

Since its arrival in March 2016, 350 tonnes of concrete that 
formed the bed for one of the original GEC 30MW Steam 
Turbines, installed in 1965 and scrapped in 2011, were 
removed and recycled, and a new bed laid for the Sulzer. This 
was carried out by Geomarine during a 12-hour continuous 
pour when 426 tonnes of new concrete was laid. 
In addition, six tonnes of reinforcing steel and almost four 
tonnes of post tensioning bars were used.  

After a complete refurbishment, Diesel 5 was successfully 
started for the fi rst time in February and fully commissioned in 
June following a 100-hour endurance run. As well as a vital 
back-up asset, Diesel 5 also enables us to meet our published 
Security of Supply Standard by adding another 5.5MW 
of generation.

Transmission
Our three interconnectors are by far our most valuable 
infrastructure assets.  On-going investment in maintenance 
of this 90kV transmission network is vital to supply security 
and 2016/17 has been a busy year with a number of 
important activities being performed which necessitated 
several carefully planned outages. The Normandie 3 (N3) 
regulator at South Hill Switching Station was tapped to 
improve load sharing across all three submarine cables. N3 
was also switched off for a period in May to allow us to carry 
out further improvements to the Channel Islands Electricity 
Grid (CIEG) System Integrity Protection System (SIPS), started 
last year. In addition, GJ1, the cable between Jersey and 
Guernsey, was switched off for 19 days to allow a repaired 
regulator to be reinstalled at Barkers Quarry substation, 
Guernsey. In parallel with this work, two lengths of the GJ1 
cable that had previously been repaired were reburied in the 
seabed. 

Normandie 2 (N2) was switched out for six weeks to allow 
planned replacement of the Protection and Control to take 
place which had reached the end of its useful life. At the 
same time, reburying work was undertaken on the N2 circuit 
where the protective layer of cement bound sand had become 
partially exposed on the beach at Surville in France.

As part of our ongoing asset replacement programme, we 
replaced our Supervisory Control and Data Acquisition 
(SCADA) system which we use to monitor, operate and 
control the 90kV network to bring it up to the latest standards. 
Improvements in our testing regime also revealed an issue 
with the insulation of the switchgear at our Queen’s Road 
90kV substation which was successfully resolved by our 
own teams.

13

Distribution

We have made excellent progress on our biggest infrastructure 
investment project of the year, the new £17m St Helier West primary 
substation. After protracted investigations of the site in a former 
coastal quarry throughout 2015, local fi rm Jayen Ltd completed 
the highly complex civil works in September 2017 and the site was 
handed over to French specialist contractors Engie INEO to begin 
the build which is expected to take a year.

This is the fourth time we have 
used Engie INEO on such a project 
following Rue des Pres and Western 
Primary Substations and South Hill 
Switching Station. On the mainland, 
substations of this size would normally be built outdoors. These 
installations are not aesthetically pleasing, plus, wind-borne salt 
contamination can be a problem on islands. The Engie INEO design 
uses simple air insulated components integrated into the structure 
of the building. Crucially, using this technology allows Jersey 
Electricity to carry out its own maintenance and repairs without 
the expense and delay in using off-Island assistance in the event 
of plant failure. The use of a building also means an aesthetically 
pleasing appearance can be achieved that better blends into the 
environment.

We acquired the 10,000 sq ft, steeply sloping site from the Parish of 
St Helier in September 2014. Once a quarry dating back over 100 
years, it is a relatively small site resulting in considerable constraints 
on design and subsequent construction works. Over 27,000 tonnes 
of material, including 5,000 tonnes of rock, were removed during 
excavations which reached over 20m deep at the rear of the site. 
A retaining wall was then constructed to form and protect the 
site. The area in front of the wall was piled and a concrete slab 
formed to accommodate the substation building. When fi nished, 
the façade and retaining wall will be clad in granite to blend into 
the surrounding landscape and a public viewing platform created 
overlooking St Aubin’s Bay looking south of the substation. 

Once in service, late next year, the new substation will give relief 
to around 70-80% of St Helier’s network and will provide future 
proofi ng to meet the increasing demand for electricity. Landscaping 
around the facility is expected to be complete in early 2019.

14

Apr 2 0 1 4

ENSURING SECURITY AND RELIABILITY OF SUPPLY

CHIEF EXECUTIVE’S REVIEW

Signing the contract with 
Engie INEO

This year we installed around 
35km of new cable, six new 
substations and 660 new 
services. We also refurbished 
18 substations and 
maintained 159 substations 
and 10km of overhead line. 
Substations on the network 
now total 780. 

St Helier West
Oct 2017

Jan 2 0 1 6

Apr 2 0 1 6

Oct 2 0 1 6

BEFORE

Queens Road
Q
Q
Queens Road
(Primary)
(Primary)

Kensington Place

Kensington Place

AFTER

NEW
St. Helier West
(Primary)
)

NEW
St. Helier West
(Primary)
)

Marina Court

Marina Court

Esplanade
y)
(
(Primary)

Esplanade
(Primary)
y)
(

Queens Road
Q
Q
Queens Road
(Primary)
(Primary)

Kensington Place

Kensington Place

Marina Court

Marina Court

Esplanade
y)
(
(Primary)

Esplanade
(Primary)
y)
(

Bay View
ay View

Bay View
ay View

West Park
WW
WW
West Park

Esplanade

Esplanade

Bay View
ay View

Bay View
ay View

West Park
WW
WW
West Park

Esplanade

Esplanade

Waterfront

Waterfront

Waterfront

Waterfront

15

home/
business

Exisiting cable

Substation

Wireless signal

JE

SMARTSWITCH

Following the signifi cant progress last year, our Smart Metering 
programme, SmartSwitch, has continued apace this year. Our 
dedicated team of installers working on the roll-out, combined 
with our Metering Technicians carrying out ‘business as usual’ 
meter changes, have now installed Smart-enabled meters in 
around 75% of Island homes. At year end 36,000 (2016: 
25,000) Smart Meters had been installed across the 12 
parishes from a customer base of around 50,000, bringing 
multiple benefi ts to both customers and the business.

Our dedicated microsite www.smartthinking.je that provides 
customers with all they need to know about Smart Meters went 
live in September and the customer facing online portal, Smart 
Account, developed for Jersey Electricity by Swiss Post Solutions 
(SPS) and which enables us to present consumption profi ling 
data to customers, was also launched to the public. Our 
Metering Technicians have now also made live 635 Local Data 
Collectors (LDCs) on the network.

The new meters are capable of automated control, enabling 
swift change of tariff from credit to Pay As You Go (PAYG) 
functionality, plus remote reading. As well as avoiding the 
cost and inconvenience of Meter Readers visiting premises, 
estimated bills and self reads, customers with Smart Meters are 
now benefi ting from Post Code Billing. This means they receive 
four equal quarterly bills each for a standard 90-day period, 
reducing the number of billing queries we receive. 

The remaining 25% of meters still to be replaced are generally 
The remaining 25% of meters still to be replaced are generally 
either PAYG or 3 Phase. The roll-out of both is expected to 
either PAYG or 3 Phase. The roll-out of both is expected to 
start in March 2018 when the new 3 Phase meter becomes 
start in March 2018 when the new 3 Phase meter becomes 
available and the technical systems around PAYG have been 
available and the technical systems around PAYG have been 
fi nalised between Meterlink International Ltd, our remote 
fi nalised between Meterlink International Ltd, our remote 
communication system provider, Payzone, our transaction 
communication system provider, Payzone, our transaction 
provider and Jendev, our own in-house software developer.
provider and Jendev, our own in-house software developer.

SmartSwitch is now expected to be completed early in 2019. 
SmartSwitch is now expected to be completed early in 2019. 
As well as being in line with our strategy to build for a ‘Smart’ 
As well as being in line with our strategy to build for a ‘Smart’ 
future, SmartSwitch strengthens our relationships with customers 
future, SmartSwitch strengthens our relationships with customers 
and provides opportunities to develop new products and 
and provides opportunities to develop new products and 
services.

16

ENSURING SECURITY AND RELIABILITY OF SUPPLY

CHIEF EXECUTIVE’S REVIEW

Smart Account
Smart Account is an online portal specifi cally 
designed for Jersey Electricity customers by 
Swiss Post Solutions to run alongside Smart 
Meters. It provides our customers with more 
information on their electricity usage than 
ever before. A customer’s unique account 
number is a combination of their Customer 
and Premise Numbers.

As well as receiving and storing their bills in 
Smart Account, customers can opt for half-
hourly profi ling data collection enabling them 
to review and compare their usage daily, 
weekly and monthly and with that of similar 
properties in the form of graphs and charts.

We hope this extra information will help our 
customers to better understand and manage 
their energy usage and facilitate lower 
consumption and lower bill sizes.

36,000
SMART METERS 
INSTALLED SO FAR

17

PROTECTING THE ENVIRONMENT 
AND CONSERVING RESOURCES

JERSEY ELECTRICITY

35G CO2e /KWH

JERSEY LPG

241G CO2e /KWH*
298G CO2e /KWH*

JERSEY HEATING OIL

UK ELECTRICITY

352G CO2e /KWH**

*Building Bye-Laws (Jersey) Technical Guidance Document 11.1B 2016

** Department for Business, Energy and Industrial Strategy
Greenhouse Gas Reporting - Conversion Factors 2017

18

ENVIRONMENT | RENEWABLES

CHIEF EXECUTIVE’S REVIEW

As a signatory to the Kyoto Protocol, adopted in 1997 and 
entered into force in 2005, Jersey committed to reducing its 
carbon emissions. The States of Jersey Energy Plan ‘Pathway 
2050’, approved in 2014, set a target of an 80% reduction on 
1990 levels by 2050. Jersey Electricity’s importation strategy 
has helped the Island make significant strides towards that 
goal. Our achievement was acknowledged in this year’s States 
document ‘Future Jersey 2017-2037’ which stated: ‘Between 
1990 and 2014 Jersey achieved a 36% reduction in emissions 
(measured in tonnes of carbon dioxide equivalent, CO2e), 
mainly due to the one-off switch from local electricity production 
to importation from France.’

We are proud of the progress we have made on our 
decarbonisation agenda which continued last year with the 
installation of our £30m Normandie 1(N1) cable. This gives 
us three live links to France and provides the Channel Islands 
with access to 245MW of low carbon imported power of 
which Jersey has 190MW enabling us to meet the Island’s full 
power requirements with low carbon supplies even during the 
winter peak. Our supply agreement with EDF guarantees that 
our imports are from certified low carbon sources, and in May 
this year we extended our importation framework by five years 
from 2022 to 2027. Using the DEFRA Greenhouse Gas (GHG) 
Reporting Guidelines in addition to adopting the principles of 
GHG Protocol for Electricity Emissions Reporting, this has meant 
that we have delivered power to customers for the financial 
year 2016/17 at a level of 35g CO2e/kWh, more than10 
times cleaner than UK’s electricity system, calculated at 352g 
CO2e/kWh. Our five-year average is 103g CO2e/kWh and 
we expect further reductions going forward.

We also encourage our customers to become more energy 
efficient through various self-help measures coupled with 
advisory services and we aim to lead from the front in this 
area. Following the installation of LED lighting in the La Collette 
Power Station offices, we have now completed the installation 
in the main Powerhouse offices which are also supplemented 
by our own photovoltaic array. Next year we plan to invest 
£1.2m in a new, more energy efficient heating, ventilation and 
air conditioning system and expand our solar installation. We 
have also introduced companywide environmental awareness 
training and are revising and improving all our systems in 
preparation of our next British Safety Council (BSC) Five Star 
Environmental Audit in 2018.

Renewables
Although Jersey Electricity has in effect already decarbonised 
its electricity system and has already secured access to 
hydro-electric electricity from EDF in France under our 
long-term contract, it has for some years been exploring 
commercial opportunities to develop renewable energy in its 
home territory. Given the relatively high cost of production 
from renewable sources and low priced electricity supplied 
by the Company, this has proven challenging to achieve 

without a costly subsidy that would have to be borne by 
other customers, in the form of higher prices, or tax-payers, if 
funded by the States of Jersey.  

Despite the strong currents and high tidal range, large 
scale tidal power generation requires significant capital 
and carries a high development risk.  Large scale offshore 
wind power is closer to economic viability although it still 
requires subsidy. Our research has revealed that European 
subsidies may be accessible by exporting renewable 
electricity into the European power market but this is unlikely 
to be straightforward. Onshore wind is also difficult due 
to planning and noise issues and land price constraints. A 
smaller, localised test development may be possible in the 
industrial zone at La Collette.  We have constructed proposals 
to work with the States of Jersey in many of these areas but all 
require some up-front investment in establishing a regulatory 
and consenting regime that is necessary to attract the inward 
investment needed. Despite Jersey Electricity being willing to 
provide some level of financial support, such schemes have 
proven difficult for the States to commit to given the current 
public finances situation.

With relatively good daylight levels and what we believe 
could be a sympathetic planning approach, we believe large 
scale, ground based solar PV is closer to grid parity and 
has some potential in Jersey. We have explored how this 
technology can be used in a way that might allow Jersey to 
at least partially generate some of its own power, minimising 
the risk of subsidy and allowing the benefits to be socialised 
across all islanders. We are close to launching a scheme that 
we believe would allow this in an economically viable and 
socially desirable manner.

Jersey Electricity remains committed to connecting smaller 
scale generators to its network as it has done for many years 
– including embedded renewable generators. Our general 
view, however, which is consistent with our ‘user pays for an 
efficient service’ philosophy, is that this should be done on 
‘fair’ terms that allow the Company to apply a charge for the 
grid backup services enjoyed by these commercial facilities.  
Without levying this charge, other customers – including many 
from low income social groups who do not have the funding, 
type of property or knowledge – would pick up an increasing 
proportion of grid costs in the form of higher retail prices and 
in a manner that is socially inequitable. Indeed, this is already 
happening in many jurisdictions, leading to higher retail 
prices.

We previously reviewed our existing Standby Charges for 
all smaller scale generators that rely on backup power from 
the grid. In November 2016, we gave one year’s notice of 
our intention to extend Standby Charges. This was further 
extended by five months following a Proposition lodged in the 
States by a Deputy. Our proposals are now under review by 
a third party adviser to the States. If the Company is required 
to provide free backup services, then this is likely to lead to 
higher electricity prices for other, non-generating customers.

19

CUSTOMER SERVICE 
STANDARDS

As the sole supplier of over a third of the Island’s energy 
requirements, Jersey Electricity has a huge responsibility to 
customers for all the services it provides and in our interactions 
dealing with their day-to-day needs. We seek to put our 
customers at the heart of everything we do and constantly strive 
to exceed their expectations.

To gain insights into those expectations we have engaged 
with our customers in numerous ways in recent years to obtain 
essential feedback on our services and products as well as 
sounding out their views and opinions on future energy related 
issues. We believe that demonstrating that we meet customers’ 
needs is one of the most important ways of protecting our 
monopoly franchise in the community.

Regularly garnering customers’ feedback is not only important 
for measuring our performance against their expectations but 
also provides vital insights for our business strategy. 

We have four main channels for capturing feedback
• Our annual customer surveys, conducted by an 

independent analytics company

• Customer focus groups, which seek to tease out insights on 

specific issues and opportunities

• Web-based customer feedback forms that feed into and 
are recorded on our call logging software Microsoft 
Dynamics Customer Relationship Management System 
(CRM)

• Letters, emails and phone calls into our Customer Care 
Centre which are also logged and recorded on CRM
• Feedback/ complaints cards used by all customer facing 

teams 

By far the most commonly-used channel on a day-to-day basis 
is provided via email and phone calls to Customer Care. 
Now in its third year, our CRM system logs and helps us track 
every customer interaction against our Customer Charter and 
Standards of Service.

Customer Care receive on average 1,300 calls or emails 
and around 250 customer visits each week. The vast majority 
of these are ‘business as usual’ interactions such as change 
of tenancy and payments and therefore do not need to be 
logged on CRM. Approximately 350 CRM cases related to our 
Customer Charter and Standards of Service are raised each 
month, including complaints and compliments. Complaints 
are dealt with by the appropriate department and staff are 
responsible for resolving the case in the time frame set out in 
Standard of Service 5. 

Our annual customer surveys, conducted by an external 
specialist analytics company Island Global Research (IGR), 
enable us to benchmark our overall ‘customer offer’ year-on-
year. This provides the Company with key insights for future 

planning. Customers are asked to ‘weight’ out of 100 the 
importance of four electricity supply functions then rate our 
performance against four elements as follows:

• Running costs and price stability
• Security and quality of supply
• Customer and technical service support
• Environmental performance

I am pleased to report that our ratings showed improvement 
on 2016 in all these areas, including the most important 
attribute of our service, ‘running costs and price stability’ which 
customers ‘weighted’ at 37/100 in level of importance. As we 
have held prices for almost four years, it is not surprising our 
rating in this area increased slightly from 54% to 58%.

Price is followed by ‘security and quality of supply’ at 27/100 
in degree of importance. And again customer satisfaction 
levels improved from 82% to 85%. Environmental performance 
is gradually becoming more important, with customers giving it 
19/100 and I am pleased to see our actual rating going up in 
this area to 68% compared with 54% in 2011 (2016: 64%).

Finally, according to our customers, ‘customer/technical 
support’ remains the least important (17/100) to respondents 
probably because of the limited interactions that the vast 
majority of households have with the Company during the 
year. Our rating however also showed improvement from 72% 
to 76%.

When combined into an overall average rating over the four 
functions, our rating for 2016/17 was 70%, a slight increase 
on last year’s 69%. IGR considers any score above 70% as 
‘excellent’.

As in previous years, we also seek an ‘overall customer service’ 
rating that encompasses:

• Technical problem resolution - speed of response
• Clarity of electricity bills
• Helpfulness in dealing with telephone enquiries
• Helpfulness of showroom staff
• Support in electricity bill payments
• Regular advice on energy efficiency

Although slightly down on last year, this again was rated 
excellent at 74% (2016: 77%). This dip could again be 
explained by the limited number of households who experience 
the direct contact/ support being measured. Going forward, 
we have plans to further enhance how we assess our customer 
performance using new tools and techniques.  We are 
delighted, however, to have continued the progress we have 
made in recent years. We are advised by research agencies 
that Jersey Electricity scores extremely well compared with other 
utilities and across other sectors.

20

CUSTOMER SERVICE STANDARDS

CHIEF EXECUTIVE’S REVIEW

“ We have improved our 

rating in the four electricity 
supply functions.”

One of our six core Values 
is: Customer focus - 
‘We listen to our customers 
and seek to understand 
and respond to their needs, 
treating them the way we 
would wish to be treated, 
with respect and honesty’.

2017
70%

2016
69%

2015
67%

2014
67%

2013
66%

2012
65%

2011
66%

Previous years have been restated due to a change in the underlying 
calculation methodology that takes a total overall weighted rating 
from all four electricity supply function ratings.

21

Powerhouse.je
Our retail business, the Powerhouse and its online arm 
powerhouse.je, delivered its best financial result ever 
continuing a period of year-on-year profit growth since 
2014. Revenues were up 9% from £11.9m to £13.0m, 
taking the business from a loss of £0.1m in 2014 to a profit 
of £0.7m this year. This is a significant achievement given 
the intense competition in the local marketplace and from 
online UK retailers.

After an intense period of restructure and reinvestment 
the last two years have provided an opportunity for 
consolidation and further enhancement. We chose to exit the 
lower margin, bulky, toy category preferring instead to build 
out our home electricals and technology offering which has a 
better fit with our strategy. We have continued to expand the 
range of heating products and smart technology, including 
subcategories ‘wearables’ and ‘rideables’ such as electric 
cycles. We have also seen some encouraging improvements 
in trading levels in our St Helier town store, where we have 
revised our proposition to focus more on high tech consumer 
electricals, including TVs in which we are particularly 
competitively priced.  

This year we have started to use technology extensively in 
the way we run the business - assisting us with category 
management, ranging, pricing and margin analysis. Also 
crucial to our success, we have maintained our investment in 
people development and staff training by introducing a new 
training programme aimed at further enhancing customer 
service skills and product knowledge among our key 
customer-facing staff. Whilst customer feedback on pricing 
is very positive, we believe staff engagement and customer 
service remain critical to differentiating our offer in the local 
market and in particular against the UK online threat.

We are continuing to embrace significant new opportunities 
in electrical retailing in an increasingly ‘smart’ future and rise 
of the ‘interconnected’ home.

22

COMMERCIAL

CHIEF EXECUTIVE’S REVIEW

Jendev
Jendev, our in-house software developer has maintained its 
position as a strategically important asset in the Group’s 
portfolio serving external clients as well as Jersey Electricity 
with high value enterprise system consultancy services.  

A Microsoft® partner in Dynamics NAVTM, Jendev specialises 
in software development and confi guration for the utility 
industry with a focus on billing. First established in 1998, 
the business is now well-placed to target sustainable growth 
through its fl agship product ‘Jenworks Billing’.

This year, this small team of highly experienced utility 
industry developers successfully led the implementation of 
the biggest IT upgrade in Jersey Electricity in over a decade. 
In addition, Jendev continued to support a number of other 
business critical projects including the Smart Metering 
project, SmartSwitch, a project with enormous implication for 
accurate and timely billing and for customer service. 

The NAV project involved a full system upgrade to the latest 
version of Microsoft Dynamics NAVTM, the enterprise system 
at the heart of our business, being a single, central data 
repository and management system serving the majority of 
our business units.  

The project delivered new or enhanced functionality in many 
areas of the business including Energy, JEBS, the Powerhouse 
and Procurement. The upgraded version of Microsoft 

Dynamics NAVTM was launched successfully and with a 
seamless customer transition. Something of a rarity in the 
utility industry where upgraded billing systems can be fraught 
with customer issues and the threat of reputational harm.

The latest iteration of NAV is easier to use and more 
fl exible than before with signifi cantly enhanced reporting 
and integration capabilities. The application provides 
the foundation for further process engineering, effi ciency 
improvement and enhanced data management.  It can also 
be easily and fl exibly developed to take advantage of new 
opportunities right across the business.

Owing to the diversity of Jersey Electricity’s business units 
and activities, the upgrade was complex and involved 
a sustained and broad commitment from all parts of the 
business. The scale of the project was signifi cant involving 
over 200 users and 55 super user/trainers.  Effective 
teamwork was a key enabler of the project’s success and 
was a credit to all involved.  

The project was an important milestone in Jendev’s business 
renewal programme. 

23

Commercial tenants leasing parts of the Powerhouse building 
are SportsDirect, which shares the ground floor with our own 
retail business Powerhouse.je, and telecoms operator Sure, 
which occupies the middle floor. We also lease mobile aerial 
sites and fibre optics to telecoms operators. 

Revenue in the Property business rose £0.1m to £2.2m 
due to higher income from inflationary rental increases 
from residential properties and an additional space taken 
by Sure.  This was offset by higher maintenance costs 
resulting in profits remaining the same as last year at £1.6m. 
Our investment property portfolio was revalued upwards 
marginally this year to £20.2m by the external consultants 
who review the position annually.

The business continues to support our Energy Solutions team 
in its load growth strategy by installing electric heating 
systems for customers switching from gas and oil-fired 
systems. The Maintenance and Services team continues to 
thrive and this year launched a domestic home maintenance 
proposition, CosyCare, providing a three-tiered maintenance 
and repair service for home electric heating systems. 

JEBS operates in a very competitive marketplace where 
competition for skilled staff is as tough as winning customer 
contracts and I am pleased to see the business continuing to 
move toward a more commercial and sustainable footing. 
Total revenues including internal sales, at around £5m, are 
£1m lower than in 2016 as the previous year was impacted 
by one particular large project but profit remained on a par 
with last year at £0.1m.

Property
Our Property portfolio includes a B&Q store and Medical 
Centre situated on our Powerhouse retail and administration 
office site at Queen’s Road as well as 29 private houses 
and flats which are rented on the open market. We were 
pleased to become the Island’s first ‘Rent Safe’ landlord to 
be awarded Five Stars for all our domestic rental properties 
under the new States of Jersey Environmental Health 
Department’s Rent Safe Scheme. Each of our domestic 
dwellings was given its own Five-Star certificate of excellence 
following a week-long inspection of every property by 
Environmental Health officials. To attain five stars the 
scheme states: ‘The property exceeds the minimum Rent Safe 
standard and has achieved accreditation through compliance 
with legal standards. Energy efficiency measures are also in 
place.’

Building Services (JEBS) 
JEBS is our contracting and building services business that 
provides electrical, mechanical and plumbing installation 
and maintenance services, including air-conditioning, 
heating and refrigeration, to domestic and commercial 
customers. JEBS continues to develop into a more commercial 
and customer-focused business unit, delivering trade services 
that support the core electricity business. Now with a 
Contracts and Operations Manager, working under the 
Head of Commercial Services, to improve contract tendering 
and delivery, JEBS has built further on last year’s restructuring 
foundation by again winning several major contracts in 
a highly competitive marketplace. These have included 
the electrical, mechanical and air conditioning services 
installation at Eaton House, a four-storey office block in  
St Helier, and the installation of lighting and air conditioning 
at First Tower School. JEBS has also started work on the 
refurbishment of La Moye Golf Club clubhouse where the 
team is providing all the electrical, plumbing, heating, 
ventilation and air conditioning services for this  
prestigious project. 

The new team, launched last year to provide a wider 
range of Amenity Lighting Services, has also had success, 
providing the external LED lighting of the car parks of the 
Channel Islands Co-operative Society’s Grand Marche at  
St Peter and B&Q, St Helier, reducing light pollution and 
saving energy. 

24

COMMERCIAL

CHIEF EXECUTIVE’S REVIEW

Jersey Energy 

Jersey Energy and its Guernsey office, Channel Design 
Consultants, provides premium environmental and building 
services advisory, detail design and site administration 
services to end user clients, architects, the States of 
Jersey and Guernsey, Parish Town Halls and developers 
– predominantly in the healthcare, retail, commercial and 
residential sectors. 
As a leading pan-Channel Islands consultancy, the team 
is continually developing skill sets, intellectual knowledge 
and services offered to meet increasing client expectations. 
They have been rewarded with a consistent work stream 
of repeat business from satisfied clients and, significantly, 
winning high value, long-term contracts. These have 
included Jersey Energy winning the new States of Jersey 
central administration building, Grainville School Music 
School extension, Future Hospital Project Westaway Court 
Outpatients/Administration High Rise Tower and Future 
Hospital Project Temporary Modular Building Wards. 
The Guernsey office has also had a full order book 
this year.  Its projects have included the refurbishment 
of Guernsey Grammar School and fit-out of Dorey 
Court Office Development.  The construction industry 
is particularly active in Jersey and we are hopeful of 
continued strong performance into next year, reflecting the 

business’s respected and elevated position within the 
sector. We are continuing to develop the business by 
forming strategic alliances with UK consultancies that 
enable Jersey Energy and Channel Design Consultants 
to increase their capacity as and when required to 
secure bigger commissions on a more cost effective, 
flexible basis. We have also been very successful this 
year by forming on-Island multi-disciplinary consortiums 
to win work with high capital expenditure clients.
Although Jersey Energy is fuel neutral, the business has 
successfully broadened Jersey Electricity’s services and 
solutions offer into the marketplace and its knowledge 
compliments Energy Solutions and JEBS. 
Turnover in the year at £0.6m was at a similar level to 
2016 and the business remains at a breakeven level.

25

HEALTH
AND SAFETY

Nothing is more important to us than the safety of our staff, 
contractors, customers and the public and so I am delighted 
to report that we have completed the year without a single 
Lost Time Accident (LTA) anywhere in the business. Our proud 
record on Health and Safety is testament to the vigilance 
of our staff all through the business but in particular our 
dedicated Health, Safety and Environment (HSE) team and 
our Safety Representatives who do much to help create a 
culture for safe working among colleagues, contractors and 
the public.

On-going major infrastructure projects involving international 
teams of contractors continue to make managing HSE 
challenging and higher risk in a business in which many 
staff already work in hazardous conditions on a daily basis. 
Madeiran contractors have completed the refurbishment of 
our Diesel 5 generator at La Collette Power Station and local 
civil engineering contractors have now handed over the 
site of our new St Helier West primary substation to French 
specialists contractors Engie INEO, having completed the 
immensely complex civils works on a diffi cult, constrained 
piece of land without any HSE issues. Our HSE team, 
alongside management at all levels, regularly conducts on-site 
inspections to closely monitor all our project teams, raise 
inspections to closely monitor all our project teams, raise 
awareness of health and safety matters and then discusses 
awareness of health and safety matters and then discusses 
any fi ndings and learnings.
any fi ndings and learnings.

The appointment of a new Operations Director has brought 
The appointment of a new Operations Director has brought 
fresh insight and challenge to our HSE programme. He is 
fresh insight and challenge to our HSE programme. He is 
already building on the solid foundations we have in place 
already building on the solid foundations we have in place 
in this area by increasing further our focus on proactive 
in this area by increasing further our focus on proactive 
measures such as enhanced safety plans, site inspections and 
measures such as enhanced safety plans, site inspections and 
incident investigation and reporting procedures.
incident investigation and reporting procedures.

Our approach to HSE continues to be ‘risk 
based’. We seek to address new and revised 
legislation and adapt to operational environments. We 
ensure staff are fully competent in the work we ask them to 
do and they recognise their own limits of competency. They 
are also expected to proactively identify hazards through 
regular risk assessments and take action to mitigate the risks 
associated with those hazards in their day-to-day work. 
Various HSE Committees provide governance. This includes a 
forum for direct communication between the Chief Executive, 
Senior Management and Safety Representatives. 

We work with the Health and Safety Inspectorate (HSI) and 
this year reiterated a key safety message to the community 
with another important radio campaign warning of the 
dangers of working near electricity cables and urging 
building contractors and DIY enthusiasts to contact us before 
they start work to enable us to identify cables around their 
building sites and properties. We have also included a 
section on electrical safety in the home in a comprehensive 
new customer guide to ‘All Things Electric’.

Electricity generation and transmission are hazardous 
activities if left unmanaged. Safety is one of our six core 
values: ‘We do everything safely and responsibly or not at 
values: ‘We do everything safely and responsibly or not at 
all – nothing is more important than the safety of the public, 
all – nothing is more important than the safety of the public, 
our customers and our staff’. My thanks go to everyone for 
our customers and our staff’. My thanks go to everyone for 
upholding this value by contributing to ensuring that Jersey 
upholding this value by contributing to ensuring that Jersey 
Electricity and all the people the Company touches stay safe 
Electricity and all the people the Company touches stay safe 
and healthy.
and healthy.

26

HEALTH AND SAFETY

CHIEF EXECUTIVE’S REVIEW

2013

2015
2014
LOST TIME ACCIDENTS (RIDDOR)

2016 2017

RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrence Regulations) is the UK standard for reporting 
Accidents and Near Misses. In the UK, an LTA is defi ned as an accident that results in the injured person being away 
from work or unable to do their normal work for more than seven days. Jersey Electricity applies the more stringent 
standard of more than three days. This enables us to benchmark against other peer group 
entities and allows us better oversight on risk trends. 

DAYS LOST (RIDDOR)

0

2013

39

37

2014

2015

7

2016

0

2017

27

“I am immensely proud 
of the hard work and 
commitment from all 
colleagues...”

SUSTAINABILITY 
IN THE COMMUNITY

As a public utility providing a vital service to every household 
and business in the Island, Jersey Electricity has a special 
‘social responsibility’ that goes beyond the traditional CSR 
activities. In fact, we don’t really think of CSR as an initiative 
– it is embedded in who we are as a business and transcends 
all our activities.  It is our purpose and responsibility to 
‘sustainably’ serve our community with affordable, secure, 
low carbon energy, today and long into the future to enable 
quality of life and economic prosperity. As a company with 
a long history in the Island we are very much part of the 
community we serve, supporting charities, schools, volunteer 
groups and our own staff, in fund raising and activities that 
benefit worthwhile local causes.

Following the success of last year’s trial Sustainability in the 
Community Event that ‘married’ our corporate support for 
Jersey Zoo with a staff volunteer day, cleaning and weeding 
a moat at the zoo, we formed a similar ‘marriage’ this year 
in support of the National Trust for Jersey. By funding the 
Trust’s elm tree and hedge planting projects we joined up our 
strategic objective of moving customers to paperless ebilling 
with corporate sponsorship and another Sustainability in the 
Community Event.

A donation of £5 for every customer who switched to ebilling 
in autumn 2016/17 funded the Trust’s 80th anniversary 
project to plant 80 elms across the Island and helped launch 
the Wildlife Hedge Planting Project in which staff themselves 
volunteered to plant 300 hawthorns and blackthorns around 
a large Trust-owned farm. This successful initiative, which also 
earned considerable publicity, brought together volunteers 
from Production, Distribution, Finance and Planning. 

As is often the case, it doesn’t always take lots of money to 
make a difference in the community as our Linesmen showed 
with some community spirit of their own in March, salvaging 
several telegraph poles, removed as part of our strategy to 
move overhead supplies underground for added security, and 
delivering them to Jersey Zoo to create aerial pathways for 
howler monkeys.

28

Our time and expertise can be a potent force for good and 
when combined with corporate financial support, we can 
make a huge impact. We are therefore delighted to have 
pledged support for the Jersey Cheshire Home Big Build 
by funding and carrying out works on a new all-electric 
staff block that forms part of improvements to Jersey’s 
only residential home for disabled adults. We will also be 
enabling Acorn, which provides employment training and 
support for people with disabilities and enduring health 
conditions, to extend its operation by providing the electrical 
works for a new, larger Reuse Centre and Shop.

We continue to recognise and reward others who are 
passionate about the environment with our sponsorship of the 
Jersey Evening Post-organised Pride of Jersey Environmentalist 
Award and Jersey Construction Council’s (JeCC) 
Sustainability Award. The former was this year won by Jersey 
Beekeepers Association with the Sustainability Award going 
to the States Recycling Centre.

As well as supporting many charities at corporate level, 
we also support staff in charity events, including this year 
the Lions Club Swimarathon, the Dragon Boats Festival for 
Jersey Hospice Care, the Silkworth Round Island Extreme 
Challenge, the Jersey Marathon, Sand Storm and charity 
football matches. One staff initiative this year raised almost 
£3,500 for Cystic Fibrosis Channel Islands.

Our Monthly Staff Number Charity Draw, now in its fourth 
year, raises funds for staff-nominated charities which this year 
included Caring Cooks of Jersey, Channel Islands Air Search, 
Jersken Little Angels Home, Jersey Deaf Society, Diabetes 
Jersey, British Heart Foundation Appeal and After Breast 
Cancer Support Group, the Grace Trust, Eyecan, RNLI, 
Age Concern and BeachAbility. Even staff of our 
main contractor on the Normandie 1 subsea 
cable installation, Dutch company VBMS, 
raised 2,500 euros, which Jersey Electricity 
matched, to donate £5,000 to St Catherine 
RNLI Station as part of a safety initiative 
during the project.

I am immensely proud of the hard work and 
commitment from all colleagues investing in  
charity and community work much of which is  
done in staff’s own time.  

SUSTAINABILITY IN THE COMMUNITY

CHIEF EXECUTIVE’S REVIEW

29

OUR PEOPLE

Jersey Electricity is a capital intensive, asset driven business, 
but it is nothing without its people. To assist with a heavy 
programme of activity across the people agenda, we have 
this year appointed an experienced HR Director who will build 
further on the cultural change programme we have initiated.  

As the system develops, we will see the addition of new 
modules on Succession Management, Absence Management 
and eRecruitment modules made available to employees and 
managers to deliver a fully integrated HR system.  Functionality 
currently available in the system includes:

We have many long-serving, dedicated employees who have 
acquired the skills and experience necessary to deliver a fi rst 
class service over many years. To meet future challenges we 
must invest in our staff to ensure we continue to maintain a 
highly skilled, fl exible and dedicated workforce. 

This year we have focused on succession which recognises 
that over the next 10 years we expect to see almost half of our 
workforce retire.  This presents a challenge in lost knowledge 
and people risk management but equally a huge opportunity 
for the talent that remains. It has led to a signifi cant programme 
of management training and staff development to give a new 
generation the best opportunity for promotion.  

We see great opportunity for the business in developing 
management capability at all levels.  This year we piloted the 
HOW TO…Management Development programme, aimed 
at providing a consistent approach to management across the 
Company.  The programme, designed in collaboration with 
Cybele Offshore, was trialled with 11 managers to ensure the 
topics are suitable and will address the needs of the business.  
Making use of 360 degree feedback and psychometric 
tools to highlight strengths and development areas of 
each participant, the eight-session programme covered 
subjects from performance management, team building and 
infl uencing to effective presentations and communication. The 
second programme began in September. 

Throughout the year, the HR team and Talent Manager have 
also implemented the fi rst stage of a new HR Enterprise System 
– JE Connect . The system, developed with HR software 
specialists Cornerstone, is designed to give employees access 
to a range of HR processes; including performance appraisals, 
learning events, discussion boards and feedback requests.  

•  Performance objective planning and appraisal
•  Ongoing task monitoring and progress tracking
•  Enrolment on classroom learning events
•  Updating employee training records
•  Feedback requests
•  Employee ‘bio’ and information regarding skills and 

interests

The system will eventually track employee career aspirations 
ensuring we can better align development planning to 
individual employees and the future needs of the business.

This fi nancial year a number of employees took up 
professional qualifi cations, with many completing City & 
Guilds certifi cates, Higher National Certifi cates or function-
specifi c qualifi cations such as Marketing or HR qualifi cations.  
Completion of professional qualifi cations ensures a depth 
of industry-specifi c knowledge as we continue to develop 
our employees to support future skills needs and manage 
succession.

The new HR System will help us to track these skill sets across 
the business and ensure that we maintain the necessary level 
of competence across the roles we employ.  We will also 
offer training and development on a continuing basis through 
the portal, allowing employees to seek out and complete the 
training they require. Through these innovations, and many 
others, we aim to make our colleagues and Jersey Electricity 
fi t for the future.

Jersey Electricity has great strengths in its people.  Compared 
with UK utilities, we have made great progress in developing 
a fl exible workforce with a tremendous ‘can do’ attitude.  
I would like to offer my thanks to all colleagues who have 
worked so hard to get the Company to where it is today.

30

OUR PEOPLE

CHIEF EXECUTIVE’S REVIEW

31

OUTLOOK

32

OUTLOOK

CHIEF EXECUTIVE’S REVIEW

“We have enjoyed the strong 

operation of our new Normandie 1 
interconnector. This has led to world 
class reliability and a near fully 
decarbonised system.”

The Company has reached an important stage in its 
development. The network is well invested and extremely 
well positioned for the future. We have enjoyed the strong 
operation of our new Normandie 1 interconnector. This has 
led to world class reliability and a near fully decarbonised 
system. Crucially, this has been done while keeping 
prices stable and competitive when compared with peer 
jurisdictions, including large European economies. 

Going forward, we look to build resilience in people 
succession. Over the next 10 years we will lose almost half 
of our talent and experience. This represents a risk due to 
the loss of skill and experience, but on the other hand a 
great opportunity to further develop our remaining talent, by 
building flexible skills, reshaping roles to drive efficiencies 
and improvements, coupled with more extensive use of 
modern technology. We are investing considerably in talent 
development that will give our people the very best possible 
opportunities to succeed and perform well for the Company, 
ensuring it stays on course for a great future.

Chris Ambler 
Chief Executive 
13 December 2017

Over the last five years Jersey Electricity has made 
considerable progress with its investment programme. 
In 2012, the Company faced multiple infrastructure 
challenges but by 2017 these have largely been resolved, 
with the Company enjoying supplies from three resilient 
interconnectors between Jersey and France, which have 
themselves benefited from further technical enhancements 
during the year. This robust importation system is further 
supported by an optimal mix of fast start generation to 
support our supply security standard.  

Over the next five years, the Company will shift its focus from 
‘asset deployment’ to ‘asset optimisation’, enhancing and 
extending our services to customers and building on further 
demand-side measures such as fuel switching. This is so 
important to maintaining unit volumes which, in turn, helps us 
to deliver more competitively priced electricity.  

We also focus strongly on the potential risks facing our 
business. As far as electricity supply is concerned, we 
have achieved a strong hedge book that is substantially 
secure over the short term but faces some uncertainty over 
the longer term with Brexit risk driving a weak Pound/
Euro rate, coupled with some energy price uncertainty in 
UK and Europe. In an effort to respond to this and provide 
some ‘transitionary’ certainty through the Brexit period, we 
extended our contract with EDF for a further five years to 
2027. While this framework does not guarantee continued 
low prices, it offers ability for the Company to better manage 
risk through regular price fixing. This contract also secures 
the composition of our electricity from certificated low carbon 
sources which is important to maintaining the Island’s strong 
carbon position.

The Company faces new risks but also opportunities in the 
form of new distributed technology such as solar PV, storage, 
heat pump and the smart home/business. We are embracing 
these technologies and have developed a strategy that 
should allow the Island to benefit from them in a way that 
will minimise risk and cost, strengthening the Company but 
continuing to provide value for money, comfort and control to 
consumers and businesses alike.

33

 
34

FINANCIAL REVIEW

FINANCIAL REVIEW

Group Financial Results

electricity prices for their customers during 2017 with an average 

rise of 14% across the ‘Big 6’. Our last tariff movement was over 

Key Financial Information 

2017 

2016

three years ago by an average 1.5% increase in April 2014.

Revenue  

  £102.3m  £103.4m 

Profit before tax pre-exceptional items    £13.5m 

£13.1m 

Profits in our Property division, excluding the impact of investment 

property revaluation, at £1.6m, were at the same level as last 

Earnings per share pre-exceptional items  34.59p 

33.31p 

year with a higher rental level offset by increased maintenance 

Dividend paid per share  

13.80p 

13.10p 

Final proposed dividend per share  

8.40p 

8.00p 

Net debt 

  £21.9m 

£29.0m

Group revenue for the year to 30 September 2017 at £102.3m 
was 1% lower than in the previous financial year. Unit sales volumes 

of electricity were marginally behind last year with Energy revenues 

at £80.5m against £81.2m in 2016. Turnover in Powerhouse.je, 

our retail business, increased by 9% from £11.9m to £13.0m. 

Revenue in the Property business rose marginally to £2.2m due 

to higher rental income. Revenue from JEBS, our contracting and 

building services business, fell £1.1m from levels experienced in 

2016 to £4.0m. Turnover in our other businesses fell £0.3m to 

£2.6m. 

Overall cost of sales decreased by £2.1m to £63.2m mainly 
due to a reduction in import costs in our Energy business.  
Operating expenses, at £24.4m, rose by £0.9m from their 
2016 level with an increase in depreciation charges, post our 

continued investment in infrastructure, and IAS 19 pension costs 

being the main drivers.

Profit before tax, pre-exceptional items, for the year to 30 
September 2017, at £13.5m, increased by 2.5% from £13.1m in 

2016. Profit before tax post-exceptional items, fell from £14.8m 

last year to £13.5m in 2017 as we had an exceptional credit of 

£1.7m in 2016 associated with the release of a rent accrual that 

had been accumulated over many years for our La Collette Power 

Station site post the settlement of a long-running rent review which 

was settled by an arbiter in our favour.

Our Energy business unit sales saw volumes falling 0.6% from 

625m to 621m kilowatt hours. Profits in our Energy business 

moved up marginally against last year to £11.7m. A lower cost of 

sales resulted in a higher margin but this was offset by increased 

depreciation and pension costs.    

In the financial year we imported 93% of our requirements from 

France (2016: 92%) and generated 1% of our electricity on-island 

at La Collette Power Station (2016: 3%). Additional staff training 

on plant was the main reason for the higher level of generation in 

2016 compared to this year. The remaining 6% of our electricity 

came from the local Energy from Waste plant being marginally 

above that seen in 2016. Customer tariffs have remained at 

the same level over the last three years. There were no changes 
during 2017 and our prices continue to remain competitive 

with other jurisdictions. The UK saw material increases in retail 

costs. Our investment property portfolio was marginally revalued 

upwards this year to £20.2m by the external consultants who 

review the position annually. Our retailing business, Powerhouse.

je, saw continued strong growth with profits moving £0.3m 

upwards to £0.7m in 2017. JEBS, our contracting and business 

services unit produced a profit of £0.1m on a par with that 

achieved in 2016 in a challenging industry with high competition 

for staff. Our other business units (Jersey Energy, Jendev and 

Jersey Deep Freeze) were £0.2m behind last year as Jersey Deep 

Freeze had an exceptional year in 2016 which was not repeated 

in 2017. 

Interest paid in 2017 was £1.3m against £1.1m in 2016 with a 
lower level of average debt, and a higher level of capitalisation of 

interest in 2016 associated with the new N1 subsea cable, being 
the primary reasons for the rise. The taxation charge at £2.8m 
was £0.3m lower than 2016 due mainly to the exceptional credit 

last year being a taxable item.   

Group earnings per share, pre-exceptional items, rose to 
34.59p compared to 33.31p in 2016 due mainly to the increase in 

profits. Earnings per share, before adjusting for exceptional items 

stood at 37.69p in 2016 whilst there were no exceptional items to 
adjust for in 2017.   

Dividends paid in the year, net of tax, rose by 5%, from 13.1p 
in 2016 to 13.8p in 2017. The proposed final dividend for this 

year is 8.4p, a 5% rise on the previous year. Dividend cover, pre-

exceptional items, at 2.5 times was at a similar level to 2016. If 

exceptional items are included, dividend cover fell from 2.9 times 

last year to 2.5 times in this financial year.   

Ordinary Dividends

2017  2016

Dividend paid 

- final for previous year 

8.00p   7.60p

- interim for current year  5.80p   5.50p 

Dividend proposed  - final for current year 

8.40p  8.00p

Net cash inflow from operating activities at £26.5m was 
£1.3m higher than in 2016 with an increase in profit, prior to 
IAS 19 pension accounting, being the primary driver. Capital 
expenditure, at £15.1m fell from £32.4m last year as most of 
the cash in the N1 project was spent in 2016 in advance of the 
cable being commissioned during this financial year. Net debt at 
the year-end was £21.9m, being £7.1m lower than last year.

35

 
 
 
 
 
  
Cash Flows

of decisions being made on customer tariffs. A ten year power 

purchase agreement with EDF, which commenced in 2013, was 

Summary cash flow data 

2017 

2016

extended by a further five years to 2027 during this financial 

Net cash inflow from 

operating activities  

Capital expenditure 

£26.5m 

£25.2m

and financial investment  

£(15.1)m 

£(32.4)m

Dividends 

£(4.3)m  

£(4.1)m 

year. This combines a fixed price component with the ability to 

price fix future purchases over a rolling three year period based 

on a market related mechanism linked to the EEX European 

Futures Exchange. The goal is to provide our customers with a 

market based price but with a degree of certainty in a volatile 

energy marketplace. A Risk Management Committee exists, 

Payment for foreign exchange option 

£  -  

£(0.2)m

consisting of members from Jersey Electricity, Guernsey Electricity 

Decrease/(Increase) in net debt 

£7.1m 

£(11.5)m

and an independent energy market adviser and follows 

guidelines approved by the Board. 

Treasury matters and hedging 
policies 

Operating within policies approved by the Board and overseen 

by the Finance Director, the treasury function manages liquidity, 

funding, investment and risk from volatility in foreign exchange 

and counterparty credit risk. 

As a substantial proportion of the cost base relates to the 

importation of power from Europe, which is contractually 

denominated in Euro, the Company enters into forward currency 

contracts to reduce exposure and as a tool to aid tariff planning. 

The average Euro/Sterling rate underpinning our electricity 

purchases during the financial year, as a result of the hedging 
program, was 1.24 €/£. The average applicable spot rate 
during this financial year was 1.15 €/£, having fallen from the 
average level of €1.28 in 2016 with the UK decision to leave the 
EU continuing to bring volatility to foreign exchange markets. 

In addition, we also materially hedge any foreign exchange 

exposure attributable to capital expenditure once planning 

consents and firm pricing is known and the commitment is made 

to proceed with the project. 

Interest rate exposure is an area of potential risk but is managed 

by the £30m of private placement monies received in July 2014 

having a fixed coupon and represents all of our borrowings at 

present. 

The Group may be exposed to credit-related loss in the event of 

non-performance by counterparties in respect of cash and cash 

equivalents and derivative financial instruments. However, such 

potential non-performance is monitored despite the high credit 

ratings (investment grade and above) of the established financial 

institutions with which we transact. 

In the last financial year Jersey Electricity imported 93% of 

the electricity requirements of Jersey from Europe. It jointly 

purchased this power, with Guernsey Electricity, through the 

Channel Islands Electricity Grid, from EDF in France. The supply 

contract allows power prices to be fixed in Euros in advance 

36

Defined benefit pension scheme 
arrangements  

As at 30 September 2017 the scheme deficit, under IAS 19 

“Employee Benefits”, was £3.4m, net of deferred tax, compared 

with a deficit of £9.2m at 30 September 2016. Scheme liabilities 

decreased 4% from £139.2m to £133.5m since the last year end 

with the discount rate assumption, which heavily influences the 

calculation of liabilities, rising from 2.3% in 2016 to 2.7% in 2017 

to reflect sentiments in prevailing financial markets. In addition 

scheme assets rose 1% from £127.8m to £129.3m in the same 

period.

Our defined benefits pension scheme is an area of risk that 

continues to require careful monitoring as it is driven largely 

by movements in financial markets and materially impacted 

by relatively small movements in the underlying actuarial 

assumptions. If the discount rate applied to the liabilities had been 

either 0.5% lower or higher than the 2.7% under IAS 19 for 2017, 

the net deficit of £3.4m would have risen to around £13m, or 

moved to a surplus of £5m, respectively. In a bid to mitigate the 

impact of movements in interest rates and inflation the trustees of 
the scheme have recently adopted a Liability Driven Investment 

(LDI) approach with the goal of reducing funding volatility. It does 

this by reducing the risk that asset and liability values change at 

different rates, or even move in different directions.

The last triennial actuarial valuation as at 31 December 2015 

resulted in a surplus of £6.9m. Unlike most UK schemes, the 

Jersey Electricity pension scheme is not funded to pay mandatory 

annual rises on retirement. In 2016 the Pension Scheme Trustees 

recommended an ex-gratia award be made to pensioners in light 

of the surplus and the Board approved this recommendation. The 

capital cost of this 1.5% rise to pensions in service was £0.7m and 

was paid by the Scheme but generated a £0.7m charge against 

the income statement of the Company in 2016. No such award 

was granted during the 2017 financial year. The contribution rate 

by Jersey Electricity was maintained at the previous rate of 20.6% 

FINANCIAL REVIEW 
FINANCIAL REVIEW

of pensionable salaries. Employees continue to contribute an 

Our largest shareholder, the States of Jersey also owns holdings 

additional 6% to the pension scheme. The final salary scheme was 

in other utilities in Jersey. It holds 100% of JT Group, Ports of 

closed to new members in 2013, with new employees, since that 

Jersey, Andium Homes and Jersey Post, as well as around 75% 

time, being offered defined contribution pension arrangements. 

of Jersey Water. The total direct cash return to the States of Jersey 

The next triennial actuarial valuation of the defined benefit scheme 

from Jersey Electricity in the last year was £7.9m (2016: £7.9m). 

has an effective date of 31 December 2018. 

Returns to shareholders 

62% of the ordinary share capital of the Company is owned by 

the States of Jersey with the remaining 38% held by around 600 

shareholders via a full listing on the London Stock Exchange. 

Of the holders of listed shares, Huntress (CI) Nominees Limited 

owns 5.3m (46%) of our ‘A’ Ordinary shares representing 18% 
of our overall Ordinary shares and around 5% of Voting Rights. 

This nominee company is held within the broker firm Ravenscroft 

which has placed our stock with a number of private clients, and a 

fund, residing largely in the Channel Islands. During the year the 

ordinary dividend paid increased by 5% from 13.10p net of tax to 

13.80p. The proposed final dividend for 2017, at 8.40p, is a 5% 

increase on last year and consistent with the underlying dividend 

pattern in recent years and with our stated policy to aim to deliver 

sustained real growth in the medium-term. The chart below shows 

the evolution of dividend payments over the last 15 years.

Dividend paid per ordinary share 2002-2017

e
r
a
h
s

r
e
p
e
c
n
e
p

16

14

12

10

8

6

4

2

0

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

The share price at 30 September 2017 was £4.53 against 

£4.25 at the 2016 year end. This gives a market capitalisation 

of £139m as at 30 September 2017 compared with a balance 
sheet net assets position of £176m. However the illiquidity of our 

shares, due mainly to having one large majority shareholder, 

A relatively small amount of corporation tax was paid in 2016 

and 2017 due to capital allowances associated with our recent 

heavy investment spend in infrastructure.

Ordinary dividend 

2017 

2016

£2.6m 

£2.5m

Goods and Services Tax (GST) 

£4.0m 

£4.1m

Corporation tax  

£0.4m 

£0.4m

Social Security - employers contribution 

£0.9m 

£0.9m

£7.9m 

£7.9m

The Company regularly communicates with its largest 

shareholders and details of discussions, including any concerns 

are reported to the Board. The Chairman meets once or twice 

a year with the States of Jersey, and ensures there is a direct 

communication between the non-Executives and our largest 

shareholder. 

Group Risk Management
Approach

The Board is ultimately responsible for managing the Group’s 

approach to risk and determining a strategy for managing 

identified risks within the business. The Board is supported by 

the Audit and Risk Committee which has delegated responsibility 

for reviewing the effectiveness of the Group’s system of internal 

controls and risk management. The Board recognises that any 

risk management process cannot eliminate all risk but rather 

manages the Group’s exposures, and sets the acceptable level 

of tolerance required to successfully deliver the Group’s strategy 

and growth.

combined with an overall small number in circulation, constrains 

The management team has an established risk management 

the ability of the management team to influence the share price. 

framework which is designed to identify, assess and help 

However we use Edison (an investment research firm) to produce 

manage the key risks. This framework also assists in developing 

regular research on our performance to aid the marketing of 

risk mitigation activities and making assessments of their 

our shares to a wider body of potential investors in the quest to 

effectiveness. In its maintenance of the Group’s Risk Register, 

improve our longer-term liquidity. The chart below shows the 

each business unit, together with the executive management 

trending of our listed share price over the last 15 years.

‘A’ Ordinary share price movements 2002-2017

e
r
a
h
s

r
e
p
£

5

4.5

4

3.5

3

2.5

2

1.5

1

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

team, identify the principal risks together with the mitigation 

strategies in place. Following this process the principal risks 

and mitigation actions are collated and reviewed by the 

management team, Audit and Risk Committee and Board.  

The output from this exercise forms the basis of the key  

principal risks.

37

 
 
 
 
 
 
Other key features of our system of risk management, which 

The risks listed do not comprise all risks faced by the Group 

have been in place throughout the financial year, include:

and are not set out in any order of priority. Additional risks not 

•  Regular business and financial reviews by the Executive team 

presently known to management, or currently deemed to be less 

and the Board;

material, may also have an adverse effect on the business.

•  Established and documented risk management policies 

including a schedule of matters reserved for the Board;

•  Systems and tools to monitor key risks with the aim of 

providing regular and succinct information to the Board and 

Executive team; and

•  A comprehensive insurance programme.

Principal risks

The table below summarises the Group’s principal risks and 

how they are managed. The Board considers these to be the 
most significant risks that could materially affect the Group’s 

financial condition, ongoing performance and future  strategy. 

As noted in the Annual Report last year we continue to maintain 

a watching brief on Brexit developments. Although Jersey is 

not in the EU, the UK decision to exit has created a level of 

uncertainty for the Island. The most material individual trading 

relationship we have is our electricity importation arrangement 

with EDF in France. We received confirmation in 2016 that this 

long-term contractual agreement would not be impacted and 

that is still our understanding. In addition, we extended the 

current arrangements with EDF by a further five years, during 

2017, to the end of 2027.     

Risk 

Description and possible impact 

Mitigation activities

 Regulatory / Political or Legislative change 

Regulatory

Political

Not acting in line with ‘expectations of 
behaviours’ of a monopoly utility resulting in 
the introduction of sector specific regulation 
with the attendant cost of compliance and 
impact on public relations.

Ensure we find the correct balance associated with being a key service provider on an 
Island but recognising our responsibilities to a wide number of stakeholders.

Ensure transparency of objectives and regular communication with key stakeholders.

Benchmark ourselves against comparable Key Performance Indicators with other 
jurisdictions (e.g. Tariffs, Customer Minutes Lost, CO2  emissions, Lost Time Accidents).

Unfavourable political and/or legislative 
developments which cause a significant 
change to the operation of, or prospects for, 
the business.

Monitor political and legislative developments (e.g. the Government’s Energy 
Plan) and analyse the opportunities and threats to enable us to respond effectively. 
Develop proposals for approval by the Board to address any specific risks 
identified.

 Major capital project management 

Project

Unsuccessful delivery of our major projects 
resulting in inability to achieve overall project 
objectives and/or additional costs or delays.

Project milestones, costs and risks are recorded and monitored and regular 
progress updates issued to both management and the Board, including plans to 
address any issues.

 Financial - Treasury & Tax / Energy Portfolio Management / Pension Liabilities

Asset failure

Financial implications associated with the loss 
of significant plant and/or importation assets.

Scenario and sensitivity analysis as part of our long-term budgeting process.  
Insurance obtained where appropriate and where it can be cost effective.

Effective monitoring and maintenance of the plant/assets.

Financial

Reduction in unit sales of electricity due to, 
for example, energy efficiency or emerging 
disruptive technologies and the corresponding 
impact on the competitiveness of electricity in 
the heating marketplace.   

In principle the ‘user pays’ model implies that if unit sales of electricity fell then 
Jersey Electricity would raise tariffs to retain our target return on assets. However 
one of our prime defences to offset an expected continued focus on energy  
efficiency is to migrate existing customers who use gas/oil as their primary  
heating source to all-electric solutions. A dedicated team work on initiatives in this 
area and maintain a watching brief on developing technologies.   

Pension Liabilities

Volatility of markets impacting our Defined 
Benefit Pension Scheme position e.g.  
liabilities increase due to market conditions 
or demographic changes and/or investments 
underperform.

Volatility

A significant proportion of our profitability 
and price competitiveness is dependent upon 
our ability to manage exposure to increasingly 
volatile power and foreign exchange markets.

 Security of Supply / Supply Chain / Asset & Plant Management

Business  
Continuity

Failure and/or unavailability of significant 
plant and/or importation assets which cause 
disruption to our operations including major 
emergency, incident or loss of electricity  
supplies to customers.

The Board regularly monitors the latest position regarding the Scheme and the 
impact that it is having on the Company. The Trustees have recently implemented 
an LDI strategy to reduce the exposure to movements in the value of pension 
liabilities.

The Defined Benefit scheme was closed to new members in 2013 and a triennial 
valuation formally reports on performance and any required funding actions are 
instigated based on such results.

Power price and foreign exchange are hedged in accordance with the agreed 
strategies which are themselves reviewed and approved by the Board on a  
periodic basis.

A Security of Supply standard has been developed and published and we seek to 
design the system to meet those standards.  

A programme of maintenance is applied to optimise the life of assets.

Use of a comprehensive business continuity planning process including periodic 
testing under various scenario exercises.

A number of diverse sources of supply have been developed such as importation 
cables and on-Island generation (deploying various technologies) to ensure that 
we are not over-reliant on any single source, fuel or technology.

38

FINANCIAL REVIEW 
FINANCIAL REVIEW

Asset & Plant  
Management

Supply Chain

Failure of ageing metering infrastructure. 

The SmartSwitch project will result in a smarter more modern metering solution 
replacing legacy systems. As at 30 September 2017 around 75% of our customers 
had such new meters installed. Contingency plans are under continuous  
development to enable the Company to mitigate the failure of the key systems.

Impact on ability to generate due to 
availability, storage and transportation of 
heavy fuel oil. 

Programme was completed during this year to ensure all fuel tank storage 
facilities were refurbished. Contract in place with Esso for supply of fuel to  
31 December 2018.

 Health, Safety & Environment

H, S & E

Non-compliance with relevant legislation, 
regulations and accepted codes of practice 
resulting in unnecessary exposure to our staff, 
customer, member of the general public or 
our plant and equipment. 

A Health, Safety and Environment team has been resourced to put in place 
standards and to monitor performance against those standards. A proactive safety 
culture has been nurtured throughout the organisation supported by a safety 
management structure, Safety Representatives, programmes of site inspections, 
regular training and induction amongst other areas.

Use of British Safety Council for external benchmarking.

 People / Succession Planning   

People

 Cyber Security  

Catastrophic 
breach of our 
systems

The Group’s strategy is largely dependent on 
the skills, experience and knowledge of its 
employees. The inability to retain executives 
and other key employees, or a failure to 
adequately plan for succession, could 
negatively impact Group performance. 

Around half of the current work-force is 
anticipated to retire from the business in the 
next 10 years.

We have developed a long range HR Strategy. HR now has the resource and 
capability to provide frameworks for developing succession plans, development 
plans and attracting new talent to enable planning for the future and mitigate and 
reduce the talent drain from Jersey Electricity. Extensive networks have been built 
including access to UK (Utility) skills to enable best practice development.

We recruited a new Operations Director for the Energy business as the incumbent 
retired in 2017. In addition, a new HR Director was appointed in October 2017.

Due to the nature of our business we 
recognise that our critical infrastructure 
systems may be a potential target for cyber 
threats. We must protect our business assets, 
infrastructure and sensitive customer data and 
be prepared for any malicious attack.

We continue to use industry best practices as part of our cyber security policies, 
processes and technologies.

Cyber awareness training has been carried out with all staff with access to corporate 
IT systems and there is a programme of follow-up monitoring and training. 
Following a review by external cybercrime security consultants, additional security 
appliances with enhanced mitigation technologies are being installed. 

Disaster recovery procedures are incorporated within our business continuity 
arrangements and periodic external reviews are undertaken.

Viability Statement
In accordance with provision C.2.2 of the 2016 revision of the 

Based on the results of this analysis the Directors have a 

reasonable expectation that the Company will be able to 

Code, the Directors have assessed the prospect of the Company 

continue in operation and meet its liabilities as they fall due over 

over a longer period than the 12 months required by the ‘Going 

the five-year period of their assessment.  

In making this statement the Directors have considered the 

resilience of the Company taking into account its current 

position, the principal risks facing the Company and the control 

measures in place to mitigate each of them. In particular, 

the Directors recognise the significance of the strong Jersey 

Electricity plc balance sheet, and committed lending facilities 

that could be drawn down in most circumstances.

Concern’ provision. As disclosed last year, the Board conducted 

this review for a period of five years, selected because annually 

a refreshment of the Five Year Plan is performed with the 

latest version approved by the Board on 21 September 2017. 
This document considers our forecast investment, hedging 

policy for electricity procurement and linked foreign exchange 

requirements, debt levels and other anticipated costs, and the 

resultant impact on likely customer tariff evolution. In addition, 

material sensitivities to this base case are considered. 

Stress testing of the cost base of our Energy business was 

performed to establish the impact of material movements in both 

foreign exchange and wholesale electricity prices. However as 

we employ a ‘user pays’ model the Board has comfort on the 

longer term consequences of a permanent weakening in Sterling 

or a material rise in European wholesale power prices (albeit we 

continue to strive to deliver price stability for our customer base).

39

    
Board of Directors

Martin Magee 
Finance Director 

(57)

Martin joined the Board as 
Finance Director in May 
2002. He moved from 
Scottish Power plc, after 
nine years in a variety of 
senior finance roles. He 
previously worked for nine 
years with Stakis plc (now 
part of the Hilton Hotels 
Group). He is Chairman 
of Jersey Deep Freeze 
Limited and a Director 
of the Channel Islands 
Electricity Grid Limited. 
Externally, he is also the 
non-Executive Chairman 
of the Standard Life Wealth 
Offshore Strategy Fund 
Limited. He is a member of 
the Institute of Chartered 
Accountants of Scotland 
having qualified in 1984.

Chris Ambler 
Chief Executive 

(48) N

Chris was appointed 
to the Board as Chief 
Executive on 1 October 
2008. He previously 
held a number of senior 
international positions in 
the global utility, chemicals 
and industrial sectors 
for major corporations 
including Centrica/British 
Gas, The BOC Group 
and ICI/Zeneca as well 
as corporate finance 
and strategic consulting 
roles. He is a Director 
of Channel Islands 
Electricity Grid Limited. 
Externally, he is also a 
non-Executive Director of 
Apax Global Alpha Limited 
and Foresight Solar Fund 
Limited, both being listed 
funds on The London 
Stock Exchange. Chris 
is a Chartered Engineer 
with the Institution of 
Mechanical Engineers and 
has a First Class Honours 
Degree from Queens’ 
College, Cambridge and a 
MBA from INSEAD.

Aaron Le Cornu 
Non-Executive Director 

(47) A/R

Aaron was appointed to the 
Board as a non-Executive 
Director in January 
2011 and is currently 
the Chief Operating 
Officer of GLI Finance, 
an alternative finance 
provider and strategic 
investor in numerous 
Fintech platforms. Aaron 
left his previous role as 
Chief Financial Officer of 
Elian, a Fiduciary Firm, 
headquartered in Jersey 
and with operations in 17 
countries, following the sale 
of the business to Intertrust 
Group in 2016. Prior to 
this, Aaron held a number 
of senior positions within 
HSBC, latterly as the Deputy 
CEO of HSBC International. 
During his 10 years with 
HSBC, he held a number of 
Board positions for HSBC 
subsidiaries and was also 
involved in acquisitions 
(such as the purchase of 
Marks and Spencer Money). 
Aaron is a Chartered 
Accountant having qualified 
with Andersen in London. 
He also has a First Class 
Honours Degree in 
European Management 
Science from Swansea 
University.

Geoffrey Grime 
Chairman 

(70) R/N

Geoffrey joined the Board 
in 2003. He retired in 
1999 as Chairman of 
Abacus Financial Services, 
a leading offshore trust 
company in which he 
played an instrumental 
role as one of its founders. 
A Chartered Accountant, 
his career in Jersey 
commenced in 1969 with 
Cooper Brothers & Co. 
and progressed to his 
appointment as Channel 
Islands Senior Partner of 
Coopers & Lybrand in 
1990. In 2001, he became 
the founding Chairman 
of Jersey Finance Limited, 
the body set up as a 
joint venture between the 
Government of Jersey 
and its finance industry, 
to represent and promote 
the industry at home and 
abroad. He currently holds 
a number of professional 
appointments as both 
director and trustee. In 
November 2002 he was 
elected as a Deputy in the 
States of Jersey and he 
retired from that position in 
December 2005. 
In September 2014 he 
was elected as a Jurat of 
the Royal Court of Jersey 
where he sits as a lay 
judge.

40

GOVERNANCEGOVERNANCE

Tony Taylor 
Non-Executive Director 

(59) R/N

Tony joined the Board as a 
non-Executive Director in 
September 2017.
His career spans over 
35 years in marketing 
and communications, 
having worked for three 
of the world’s leading 
global advertising agency 
networks, in senior 
management roles. Most 
recently, Tony has been  
a Regional Director at  
J Walter Thompson, part  
of WPP plc.
Born in Jersey, Tony 
has lived in the UK and 
Singapore and has worked 
with numerous blue-chip 
companies around the 
world.
Tony is also a Director of 
Jersey Sport and Jersey 
Dairy. He has a BSc in 
Psychology from the City 
University, London.

Key to membership of 

committees

A  Audit and Risk Committee     

R  Remuneration Committee 
N  Nominations Committee    

41

Alan Bryce 
Non-Executive Director 

(57) A/R

Alan was appointed to the 
Board as a non-Executive 
Director in December 
2015 and is currently a 
non-Executive Director at 
Scottish Water, Chair of the 
wind-farm developer Viking 
Energy and an advisor in 
the utilities industry. He is 
a former non-Executive 
Director of Infinis Energy 
plc and Iberdrola USA. 
Prior to 2010, he held a 
number of senior positions 
at Scottish Power, including 
Managing Director of 
Energy Networks, and 
Managing Director of 
Generation. He was also 
Strategy and Planning 
Director for Scottish Power’s 
UK Division, which included 
the company’s Generation, 
Energy Management and 
Retail businesses. He is a 
Chartered Engineer and 
Fellow of the Institution 
of Engineering and 
Technology.

Phil Austin MBE 
Non-Executive Director 

(68) R

Phil was appointed to the 
Board in May 2016 and 
spent most of his career 
in banking with HSBC in 
London and, ultimately, 
Jersey where, from 1997 
to 2001, he was Deputy 
Chief Executive of the Bank’s 
business in the Offshore 
Islands. In 2001, he became 
the founding CEO of Jersey 
Finance Limited, the body 
set up as a joint venture 
between the Government 
of Jersey and its Finance 
Industry, to represent and 
promote the Industry at 
home and abroad. In 2009, 
he took on a portfolio of 
non-Executive directorships – 
a portfolio consisting of both 
public and privately-owned 
businesses. Phil is a Fellow 
of the Chartered Institute 
of Bankers and a Fellow of 
the Chartered Management 
Institute. In January 2016, 
he was awarded an MBE 
in the Queen’s New Year’s 
Honours list. Phil is currently 
a non-Executive Director of 
City Merchants High Yield 
Trust, a publicly quoted 
company.

Wendy Dorman 
Non-Executive Director 

(56) A/R

Wendy was appointed 
to the Board as a non-
Executive Director in 
July 2016. Wendy is a 
Chartered Accountant 
who began her career as 
an auditor and went on 
to specialise in financial 
services taxation. In 2001 
she moved from London 
to Jersey and she led the 
Channel Islands tax practice 
of PwC until June 2015. 
Wendy has over twenty 
five years’ experience in 
taxation gained both in 
the UK and the offshore 
environment, working both 
in practice and in industry. 
Wendy was Chairman of 
the Jersey branch of the 
Institute of Directors from 
2014 to 2016 and is a 
former President of the 
Jersey Society of Chartered 
and Certified Accountants. 
Wendy is a non-Executive 
Director of 3i Infrastructure 
plc and CQS New City High 
Yield Fund Limited, both 
listed companies, as well as 
Jersey Finance Limited.

Directors’ Report
for the year ended 30 September 2017

The Directors present their annual report and the audited financial statements of Jersey Electricity plc for the year ended 30 September 2017.

Principal activities
The Company is the sole supplier of electricity in Jersey. It is involved in the generation and distribution of electricity and jointly operates 

the Channel Islands Electricity Grid System with Guernsey Electricity Limited importing power for both islands. It also engages in retailing, 

property management, building services and has other business interests, including software development and consulting.

Dividends
The Directors have declared and now recommend the following dividends in respect of the year ended 30 September 2017:

Preference dividends  

5% Cumulative Participating Preference Shares at 6.5% 

3.5% Cumulative Non-Participating Preference Shares at 3.5% 

Ordinary dividends

Ordinary and ‘A’ Ordinary Shares

2017 

£ 

5,200 

3,773 

8,973 

2016

£

5,200

3,773 

8,973

Interim paid at 5.80p net of tax for the year ended 30 September 2017 (2016: 5.50p net of tax) 

Final proposed at 8.40p net of tax for the year ended 30 September 2017 (2016: 8.00p net of tax) 

1,777,120 

2,573,760 

4,350,880 

1,685,200

2,451,200 

4,136,400

Re-election of directors
In accordance with Article 115 of the Company’s Articles of Association, Tony Taylor will retire at the Annual General Meeting and, being 

eligible, offers himself for re-election.

In accordance with Article 127, Aaron Le Cornu and Alan Bryce will retire and, being eligible, offer themselves for re-election.

Furthermore, Directors with more than 9 years’ service should offer themselves for re-election on an annual basis. Accordingly, Geoffrey 

Grime will retire and, being eligible, will offer himself for re-election.

Directors’ and officers’ insurance
During the year the Company maintained liability insurance for its Directors and Officers.

Policy on payment of creditors
It is Group policy, in respect of all of its suppliers, to settle the terms of payment when agreeing each transaction, to ensure that suppliers are 

made aware of the terms of payment and to abide by those terms. The number of creditor days in relation to trade creditors outstanding at 
the year end was 16 days (2016: 12 days).

42

GOVERNANCE 
 
 
 
 
 
 
 
 
GOVERNANCE

Directors’ Report
for the year ended 30 September 2017

Substantial shareholdings
As at 13 December 2017 the Company has been notified of the following holdings of voting rights of 5% or more in its issued share capital:

Equity

Ordinary Shares

The States of Jersey hold all of the Ordinary shares which amounts to 62% of the ordinary share capital and represents 86.4% of the total 

voting rights.

‘A’ Ordinary Shares

‘A’ Ordinary shares entitle the holder to 1 vote for every 100 shares held whereas the Ordinary shares carry voting rights of 1 vote for every 

20 shares held.

Huntress (CI) Nominees Limited are the largest shareholder of our listed shares and hold 5,327,562 ‘A’ Ordinary shares which represent 5% 

of the total voting rights. It is understood that the underlying owners of these shares are substantially private investors based in the Channel 

Islands.

Auditor
A resolution to re-appoint Deloitte LLP as auditor will be proposed at the next Annual General Meeting.

BY ORDER OF THE BOARD

P.J. ROUTIER

Secretary

13 December 2017

43

Corporate Governance

Corporate Governance
The Directors are committed to maintaining a high standard of Corporate Governance in accordance with The UK Corporate Governance 

Code April 2016 (“the Code”), as incorporated within The Listing Rules, issued by the Financial Conduct Authority. The Listing Rules require 

the Company to set out how it has applied the main principles of the Code and to explain any instances of non-compliance.

In accordance with Listing Rule (“LR”) 9.8.4 R, the agreement related to ‘Independent business’ required by LR 9.2.2A (2) (a) R has been 

entered into with the States of Jersey, the controlling shareholder, with effect from 17 November 2014. The company has complied with the 

independence provisions included in the agreement during this financial year and believes the controlling shareholder is also compliant. The 

other applicable information required by LR 9.8.4 R (5)/(6) is disclosed in external appointments.

Statement of Compliance
The Board considers that the Company is a “smaller company” for the purposes of the Code as it is not a member of the FTSE 350. Throughout 

the financial year ended 30 September 2017 the Board considers that it has complied with the Code, with the following exceptions:

The Main Principle B.7 states that all directors should be submitted for re-election at regular intervals, subject to satisfactory performance. 

Executive Directors are not subject to retirement by rotation but they are subject to the same periods of notice of termination of employment as 

other members of the Company’s senior management. This is deemed appropriate by the Board because it is felt that our largest shareholders 

have sufficient powers to remove Executive Directors if they saw fit. The Code (Provision D.2.1) states that the Board should establish a 

Remuneration Committee of independent non-Executive directors. Until 31 December 2016, when Mike Liston retired, the Board acknowledges 

that he could not be considered independent. However during the remainder of the year the Board considered the Remuneration Committee to 

be compliant. 

The Board
The Board provides effective leadership and currently comprises six non-Executive and two Executive Directors. They are collectively 

responsible for the long-term success of the Company and bring together a balance of skills, experience, independence and knowledge. The 

Chairman and the Chief Executive roles are divided with the former being appointed by the Directors from amongst their number. Aaron Le 

Cornu is the Senior Independent Director. 

Independence
The non-Executive Directors during the year were Geoffrey Grime, Wendy Dorman, Aaron Le Cornu, Alan Bryce, Phil Austin,Tony Taylor and 

Mike Liston and they were all considered independent with the exception of Mike Liston, who retired in December 2016, and was formerly 

the Company’s Chief Executive.  The Board have determined that Geoffrey Grime remained independent notwithstanding that he has served 

on the Board for more than fourteen years. In making this determination, the Board took into account his breadth of experience, his financial 

independence and his other business interests. In addition, he has also served less than nine years on the Board prior to his appointment as 

Chairman. 

Tony Taylor was appointed during the financial year and Mike Liston retired in December 2016. On appointment to the Board the required 

time commitment is established and any significant changes to time commitments are notified to the Board. An induction process is in place 

for all newly appointed Directors. 

The Board is responsible to the Company’s shareholders for the proper management of the Company. It meets regularly to set and monitor 

strategy, review trading performance, perform a robust assessment of the principal risks that could threaten the business model, future 

performance, solvency or liquidity (see Principal Risks section on pages 38 and 39), examine business plans and capital and revenue 

budgets, formulate policy on key issues and review the reporting to shareholders. Board papers are circulated, with reasonable notice, prior 

to each meeting in order to facilitate informed discussion of the matters at hand.

Members of the Board hold meetings with major shareholders to develop an understanding of the views they have about the Company.

44

GOVERNANCEGOVERNANCE

Corporate Governance

The following table sets out the number of meetings (including Committee meetings) held during the year under review and the number of 

meetings attended by each Director. 

Board  Audit and Risk  Remuneration  Nominations

No of meetings  

G.J. Grime  

A.D. Le Cornu 

P.J. Austin 

A.A. Bryce 

W.J. Dorman 

C.J. Ambler  

M.P. Magee  

T. Taylor1 

M.J. Liston2  

*  

1 

2 

attendees by invitation

Appointed 21 September 2017

Retired 31 December 2016

5 

5 

5 

5 

5 

5 

5 

5 

1 

- 

3 

- 

3 

- 

3 

3 

- 

3* 

- 

- 

4 

4 

4 

4 

1* 

1* 

2* 

- 

- 

1 

2

2

-

-

2

2

2

-

-

-

During the last year there were not any significant changes to the commitments of the Chairman.

Performance Evaluation
The effectiveness of the Board is vital to the success of the Company. An external evaluation took place during the course of 2015 and 

internal evaluations were undertaken by the Chairman in both 2016 and 2017.

The key procedures which the Board has established to provide effective controls are:

Board Reports
Key strategic decisions are taken at Board meetings following due debate and with the benefit of Board papers circulated beforehand. The 

risks associated with such decisions are a primary consideration in the information presented and discussed by the Board who are responsible 

for determining the nature and extent of the risk it is willing to take to achieve the strategic objectives. Prior to significant investment decisions 

being taken, due diligence investigations include the review of business plans by the Board.

Management Structure
Responsibility for operating the systems of internal control is delegated to management. There are also specific matters reserved for decision 

by the Board; and these have been formally documented and a summary of the key types of decision made by the Board is as follows:

•  Strategy and Management including:

Approval of the Company’s long-term objectives and commercial strategy.

Approval of the annual operating and capital expenditure budgets and any subsequent material changes to them.

•  Changes in structure and capital of the Company

•  Financial reporting and controls including:

Approval of the Annual Report and Financial Statements.

Declaration of the interim dividend and recommendation of the final dividend.

•  Internal controls/Risk Management

Reviewing the effectiveness of the Company’s internal control and risk management systems. An external review of the risk management 

process is conducted every three years. There was also an externally facilitated session with all members of the Board in March 2017 to 

review, rate and clarify risks.

•  Contracts approval of

Major capital projects. 

Major contracts. 

Major investments. 

45

 
Corporate Governance

•  Board membership and other appointments

Approval of changes to the structure, size and composition of the Board and key Committees, following recommendations from the 

Nominations Committee.

•  Remuneration

Determining the remuneration policy for the directors and other senior management, following recommendations from the Remuneration 

Committee.

•  Corporate governance matters

Undertaking a formal and rigorous annual evaluation of its own performance, that of its Committees and individual Directors. Review of the 

Company’s overall corporate governance arrangements.

•  Approval of key Company policies

Internal Audit/Risk Management
There is a permanent team of internal audit staff involved in a continuous structured review of the Company’s systems and processes, both 

financial and non-financial. Internal Audit manage the process of strategic and operational risk reviews and facilitate risk review workshops 

with departmental managers. The Head of Internal Audit routinely reports to the Company Secretary with direct access to the Audit and Risk 

Committee Chairman and also attends Audit and Risk Committee meetings, at which risk based internal audit’s plans are discussed and 

approved. Following its most recent review our Internal Audit was given the highest rating – Generally Conforms by the IIA on Standards 

and Code of Ethics. During the previous financial year an independent review was performed of the risk management processes within the 

organisation. This was largely positive with some recommendations for improvement, the majority of which have been implemented.

Personnel
The Company ensures that personnel are able to execute their duties in a competent and professional manner through its commitment to 

staff training, regular staff appraisals and organisational structure.

Budgetary Control
Detailed phased budgets are prepared at profit centre level. These budgets are approved by the Board, which receives sufficiently detailed 

financial data to monitor the performance of the Company with explanations of any material variances.

Audit and Risk Committee
The Audit and Risk Committee reviews the effectiveness of the internal control and risk management processes throughout the accounting 

period as outlined above. In addition, it regularly conducts “deep dive” reviews on specific identified risks to test assumptions on the 

substance of such risks and their mitigation. More detail on the Group’s principal risks, and how they are managed, is provided in the 

Financial Review within this Annual Report (see the Principal Risks section on pages 38 and 39).

46

GOVERNANCEGOVERNANCE

Nominations Committee Report

The Nominations Committee (the Committee) is chaired by Alan Bryce with Geoffrey Grime, Wendy Dorman, Tony Taylor and Chris Ambler 

being the other members, a majority of whom are independent non-Executive Directors. During the last financial year the Committee 

formally met twice.   

The principle responsibilities of the Committee are to:

•  consider and make recommendations to the Board on all new appointments of Directors having regard to the overall balance and 

composition of the Board;

• consider succession planning for both the Board and for senior positions in the wider organisation; and

• make recommendations to the Board concerning the reappointment of any non-Executive Director following conclusion of his or her 

specified term of office.

The Committee recognises the benefits of diversity and will continue to appoint Executive and non-Executive Directors to ensure diversity of 

background based on attributes including gender, age, industry experience, background and race. During the year the Board diversity policy 

has been refreshed. The current profile of the Board is as follows:

Gender 

Male 

Female 

7 

1 

Tenure 

<1 year 

1-3 years 

4-9 years 

>9 years 

Age 

41-50 

51-60 

61-70 

1 

3 

2 

2 

2 

4 

2 

Sector 

Utilities 

Financial Services 

Marketing 

Taxation 

3

3

1

1

During 2015 a plan was formulated for a controlled change in the constitution of non-Executive Directors going forward in line with good 

practice and corporate governance requirements on independence. The plan’s implementation progressed further during 2017 when, as 

part of this strategy, Mike Liston retired from the Board in December 2016 and Tony Taylor was appointed in September 2017. Four of 

the six non-Executive directors now have a tenure of less than three years and all have been deemed by the Board to be independent. The 

Committee believes that the Board has a strong pipeline in place to manage its near and medium-term succession requirements.

For the appointment of the new non-Executive director during this year, the Committee appointed Hassell Blampied, an external recruitment 

consultancy firm which has no direct connection with the Company. As part of the open process, adverts were run in a local newspaper and 

on selected web channels. A strong emphasis was placed on enhancing diversity of experience on the Board, and Mr Taylor’s background in 

international marketing, advertising and customer-focussed brands brings a new set of skills to the Board.

The Committee is also involved in succession planning for Executive Directors and the wider management team within Jersey Electricity, and 

at the July Board meeting the Board received a presentation on the Company’s talent management and succession planning processes. In 

addition, during the year the Committee was actively involved in the recruitment process for two senior roles within the Company. In February 

2017 Mark Preece was appointed as Operations Director within our Energy business and in October 2017 Andrew Welsby joined us as 

Human Resources Director.  

The Terms of Reference for the Nominations Committee and the Terms and Conditions of the Appointment of non-Executive Directors are 

available on our website (www.jec.co.uk).

On behalf of the Committee

A. BRYCE 

Chairman 

13 December 2017

47

 
 
 
 
 
 
 
 
 
Audit and Risk Committee Report

The Audit and Risk Committee (the Committee) is chaired by Aaron Le Cornu supported by Wendy Dorman and Alan Bryce as members. 

Both Aaron and Wendy are Chartered Accountants with recent experience in both commerce and private practice. Alan is a Chartered 

Engineer with extensive experience of the utility sector and experience of serving on Audit Committees elsewhere. Full biographies of all 

members are provided on pages 40 and 41. The meetings provide a forum for discussions with both Company staff and the external auditor. 

Meetings are also attended, by invitation, by the Chief Executive, the Finance Director, the Financial Controller, the Company Secretary, and 

members of both the external audit and internal audit teams. 

The Committee is responsible for protecting the interests of shareholders and this includes reviewing the Annual and Interim Financial 

Statements and accompanying reports before their submission to the Board for approval and for the reporting of its findings to the Board.  

As part of the review process the Committee reviews the likely significant issues in advance of the preparation, and subsequent publication, 

of the external financial statements and in particular any critical accounting judgements identified by both the Company and the external 

auditor, which are disclosed in Note 2 to the Financial Statements (Critical Accounting Judgements). Comprehensive position papers on 

each key area are produced by the Finance Director at both the half and full year. Some of the areas are recurring items such as revenue 

recognition, impairment of assets, retirement benefit obligations and hedge accounting. The Committee reviews any year-on-year changes in 

methodology for reasonableness. In addition there may be ‘one-off’ issues that surface – as an example a review was performed of the likely 

life of subsea cables by benchmarking our depreciation policy against other operators. The conclusion was that the existing policy of using 

an assumed thirty year life was still appropriate. In addition the Committee was made aware of some potential IT control issues associated 

with the successful upgrade of the Microsoft NAV system during 2017. We are satisfied that management reacted to this issue to ensure the 

control environment is improved for this coming financial year. The Committee also takes comfort that the Finance Director liaises with our 

external auditor during the course of the year to establish a consensus opinion where possible.

The Committee formally met three times in the last financial year (aligned to the financial timetable) and is also responsible for monitoring 

the controls which are in force (including financial, operational and compliance controls and risk management procedures) to ensure the 

integrity of the financial information reported to the shareholders. In addition a further meeting was facilitated by the Committee, inclusive of 

the wider Board members and an external consultant, to review in detail the key risks across the business to ensure they were appropriately 

captured, documented and being properly monitored. The Committee also considers reports from the internal and external auditors and 

from management and provides comment on salient issues to the Board. In addition, the Committee regularly reviews the scope and results 

of the work undertaken by both the internal and external auditors. The Terms of Reference for the Audit and Risk Committee are available on 

our website (www.jec.co.uk).

The Committee has approved the external auditor’s remuneration and terms of engagement and is fully satisfied with the performance, 

objectivity, quality of challenge and independence of the external auditor. Non-audit services are reviewed on a case by case basis and also 

in terms of materiality of the fee by the Committee. Note 6 to the Financial Statements details the quantum and split of auditor fees.

The Board requested that the Committee advise them on whether they believe the Annual Report and Financial Statements, taken as a 

whole, is fair, balanced and understandable and provides the information necessary for the shareholders to assess the Company’s position 

and performance, business model and strategy. This requires the Committee to consider consistency of messaging, including comparison to 

prior years, reporting by the external auditor on potential inconsistencies and a verification exercise on statements made.  The Committee 
requested internal audit to conduct a review of the various non-financial KPI’s included in the Annual Report and no issues were identified as 

a result of their work. The Committee has concluded that this is the case and has reported this to the Board.

48

GOVERNANCEGOVERNANCE

Audit and Risk Committee Report

Internal Control
The Board is responsible for establishing and maintaining the Company’s system of internal control and for the management of risk. Internal control 

systems are designed to meet the particular needs of the business and the risks to which it is exposed, and by their nature can provide reasonable 

but not absolute assurance against material misstatement or loss. This process has been in place throughout the year up to the date of approval of 

the financial statements and is in accordance with The UK Corporate Governance Code. Whistleblowing arrangements are reviewed annually by the 

Committee.

The Committee members have regular meetings with Internal Audit to evaluate both performance, and any impediments that might exist, which 

would constrain their work. The Committee also approve the plan of work for the Internal Audit function in advance of the following year. In 

addition independent reviews are undertaken on a regular basis. In 2015 a benchmarking exercise was performed, and in 2016 a review of the 

risk management process was undertaken by an external consultant. Such exercises provide further comfort to the Committee on the effectiveness of 

Internal Audit.

On behalf of the Committee

A. LE CORNU 

Chairman 

13 December 2017

49

Statement of Directors’ Responsibilities

Directors’ Responsibilities for the Financial Statements
The Directors are responsible for preparing the Annual Report, Directors’ Remuneration Report and the Financial Statements in accordance 

with applicable law and regulations. 

Company Law requires the Directors to prepare Financial Statements for each financial year. The Directors are required by the IAS Regulation 

to prepare the Group Financial Statements under IFRS as adopted by the European Union. The Financial Statements are also required by 

Company Law to give a true and fair view of the state of affairs of the Company and of the profit or loss of the Company for that period.

International Accounting Standard 1 requires that Financial Statements present fairly for each financial year the Group’s financial position, 

financial performance and cash flows. This requires the faithful representation of the effects of transactions, other events and conditions in 

accordance with the definitions and recognition criteria for assets, liabilities, income and expenses set out in the International Accounting 

Standards Board’s ‘Framework for the preparation and presentation of financial statements’. In virtually all circumstances, a fair presentation 

will be achieved by compliance with all applicable IFRS. However, Directors are also required to:

•  properly select and apply accounting policies;

•  present information, including accounting policies, in a manner that provides relevant, reliable, comparable and understandable 

information;

•  provide additional disclosures when compliance with the specific requirements in IFRS are insufficient to enable users to understand the 

impact of particular transactions, other events and conditions on the entity’s financial position and financial performance; and

•  make an assessment of the Company’s ability to continue as a going concern.

The Directors are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position 

of the Company and enable them to ensure that the financial statements comply with the Companies (Jersey) Law 1991. They are also 

responsible for safeguarding the assets of the Company and hence for taking reasonable steps for the prevention and detection of fraud and 

other irregularities.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company’s 

website. Legislation in Jersey and in the United Kingdom governing the preparation and dissemination of Financial Statements may differ 

from legislation in other jurisdictions.

The Directors consider that the Group has adequate resources to continue in operational existence for the foreseeable future. The Financial 

Statements are therefore prepared on a going concern basis. Further details of the Group’s going concern review are provided in note 1 of 

the financial statements on page 63.

Having taken advice from the Audit and Risk Committee, the Board considers the annual report and financial statements, taken as a 

whole, to be fair, balanced and understandable and that it provides the information necessary for shareholders to assess the Company’s 

performance, business model and strategy.

Responsibility Statement
We confirm that to the best of our knowledge:

•  the financial statements, prepared in accordance with International Financial Reporting Standards as adopted by the European Union, 

give a true and fair view of the assets, liabilities, financial position and profit of the Company and the undertakings included in the 

consolidation taken as a whole; and

•  the management report includes a fair review of the development and performance of the business and the position of the Company and 

the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that 

they face.

By order of the Board

C.J. AMBLER 
Chief Executive Officer 

13 December 2017 

50

M.P. MAGEE
Finance Director

13 December 2017

GOVERNANCEGOVERNANCE

Remuneration Committee Report

Remuneration Committee
The Remuneration Committee (the Committee) is chaired by Phil Austin who was supported throughout the year by members Geoffrey Grime 

and Aaron Le Cornu. Mike Liston was a member until his retirement date and Tony Taylor was appointed in September 2017. The Committee 

operates within terms of reference agreed by the Board which are regularly reviewed and are available on our website (www.jec.co.uk). Four 

Committee meetings took place during the last financial year.  

Remuneration Policy
The policy of the Committee is to ensure the provision of remuneration packages for the executive directors that fairly reward them for 

their contribution to the overall performance of the Group.  Remuneration packages comprise basic salary and benefits together with a 

performance related annual bonus. Benefits for Executive Directors principally comprise a car or car allowance, private health care and 

housing subsidy.

The salary and benefits of the Executive team are reviewed by the Committee annually and any adjustments take effect on 1 April. The 

Committee were advised during the year by Mercer, as external remuneration consultants, who used locally focussed benchmarking data, as 

well as assessing the remuneration of the executive team by reference to comparable companies within the UK, as this defines the relevant 

labour market for the skills required. It is confirmed that Mercer have no connection to the Company other than as a provider of such 

services. The Committee seeks to ensure that, excluding any share based remuneration (of which there is none other than the all-employee 

share scheme disclosed later in the report), the overall value of the remuneration package of the Executive team members including bonus 

and other benefits matches, in broadest terms, relevant comparative benchmarks for executive director remuneration.  The bonus payable 

to the Executive Directors is performance related taking account of their individual responsibilities within the Company and is dependent 

on the results of the Group against expectations across a wide range of performance criteria. It included recognition of the delivery of the 

strategically important Normandie 1 subsea cable, which was successfully commissioned during the year.  

The remuneration paid to individual Directors during the year ended 30 September 2017 was as follows:

EXECUTIVE DIRECTORS 

C.J. Ambler 

M.P. Magee 

NON-EXECUTIVE DIRECTORS 

G.J. Grime 

A.D. Le Cornu 

A.A. Bryce 

P.J. Austin 

W. Dorman 

T. Taylor (appointed 21 September 2017) 

M.J. Liston (retired 31 December 2016)  

C.A.C. Chaplin (retired 3 March 2016) 

Basic 

salary/fees 

£ 

Bonus 

£ 

Benefits 

in kind 

£ 

Total 

2017 

£ 

Total

2016

£

223,323 

179,299 

140,206 

93,728 

15,041 

12,249 

378,570 

285,276 

307,186

239,881

36,500 

23,000 

25,429 

20,429 

18,000 

-* 

4,500 

- 

- 

- 

- 

- 

- 

- 

- 

- 

3,446 

1,726 

1,726 

1,726 

1,726 

- 

- 

- 

39,946 

24,726 

27,155 

22,155 

19,726 

- 

39,912

24,706

19,537

7,636

4,928

-

4,500 

21,712

- 

10,070

Total 

530,480 

233,934 

37,640 

802,054 

675,568

*Fees payable quarterly in arrears

. 

51

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Remuneration Committee Report

Service Contracts
The Executive Directors’ service contracts provide for a notice period of six months. The non-Executive Directors’ service contracts have no 

unexpired term at the time of election, or re-election, at the Annual General Meeting.

Pension Benefits
Set out below are details of the pension benefits to which each of the Directors is entitled. These pensions are restricted to the scheme in 

which the Director has earned benefits during service as a director, but include benefits under the scheme for service both before and after 

becoming a Director, including any service transferred into the scheme from a previous employment.

Increase 
in accrued 

pension 
during the year1 

Accrued 
pension at 
30.9.20172 

Transfer 
value at 
30.9.20173 

Transfer 
value at 
30.9.20163 

Directors’ 
contributions 

during year 

Increase/(decrease)

in transfer value

less Directors
contributions4

C.J. Ambler 
M.P. Magee5 

£5,943 
£4,439 

£44,600 
£81,954 

£699,966 
£1,653,966 

£694,350 
£1,670,530 

- 
£11,238 

£5,616
£(28,639)

Notes

1.  The increase in accrued pension during the year represents the additional accrued pension entitlement at the year end compared to the previous year end. 

2.  The pension entitlement shown is that which would be paid annually on retirement at age 60, based on service at the year end.  

3.  The transfer values have been calculated using the basis and method appropriate at each accounting date. It is assumed that the deferred pension commences from the earliest age at 

which the member can receive an unreduced pension. The transfer values include any accrued Additional Voluntary Contributions (AVC) pensions.

4.  The increase in transfer value over the year is after deduction of contributions made by the Director during the year.   

5.  Along with all other Scheme members, Directors have the option to pay AVC’s to the Scheme to purchase additional final salary benefits. AVC’s paid by the Directors during the year 

were nil. 

All-Employee Share Scheme
At the 2011 Annual General Meeting approval was granted to launch an all-employee share scheme. During the 2015 and 2016 financial 

years 100 ‘A’ Ordinary Shares were issued to all staff (subject to Scheme Rules) including the Executive Directors and these shares vest in 

February 2018 and February 2019 respectively. There are no other share-based incentives such as option schemes or long-term incentive 

plans operated by the Company.  

Non-Executive Directors’ Remuneration
The remuneration of the non-Executive directors is determined by the Executive directors with the assistance of independent advice concerning 

comparable organisations and appointments and also taking into account the particular Committees in which they are involved. As with 

executive pay, Mercer was used to provide such advice. A small premium was paid in the financial year to those who chaired Committees 

(Audit and Risk: £5,000; Nomination/Remuneration: £2,000) for additional responsibility, and to Directors based off-Island (£5,000) for 

travelling time.

External Appointments
The Company encourages Executive Directors to diversify their experience by accepting non-executive appointments to companies or other 

organisations outside the Group. Such appointments are subject to approval by the Board, which also determines the extent to which any 

fees may be retained by the Director. At the balance sheet date the external appointments held by Executive Directors, excluding those directly 

connected with their employment by the Company, were as follows:

C.J. Ambler

Foresight Solar Fund Limited and Apax Global Alpha Limited. 

The total non-Executive Director fees for such appointments were £92,500 of which £74,000 was retained, and the remainder paid to the 

Company, by the individual. 

M.P. Magee

Standard Life Wealth Offshore Strategy Fund Limited. 

The total non-Executive Director fees for this appointment was £20,000 of which £16,000 was retained, and the remainder paid to the 

Company, by the individual.   

52

GOVERNANCE 
 
 
 
 
 
 
 
GOVERNANCE

Remuneration Committee Report

Directors’ Loans
The Company provides secured loans to the Executive Directors which bear interest at base rate. The balances on such loans were:   

30.9.2017 

£372,365 

£188,571 

30.9.2016

£407,997

£239,571

C. J. Ambler 

M. P. Magee 

Directors’ Share Interests
The Directors’ beneficial interests in the shares of the Company at 30 September 2017 are:

5% and 3.5% 

‘A’ Ordinary Shares 

Preference Shares

2017 

2016 

2017 

2016

7,420 

13,500 

10,000 

-** 

4,500 

5,000 

5,005 

10,500 

10,000 

2,000 

4,500 

- 

- 

960 

- 

- 

- 

- 

-

960

-

-

-

-

40,420 

32,005 

960 

960

C.J. Ambler* 

M.P. Magee* 

G.J. Grime 

M.J. Liston 

A.A. Bryce 

P.J. Austin 

*Both C.J. Ambler and M.P. Magee each have a beneficial interest in a further 200 ‘A’ Ordinary Shares that are due to vest in equal quantities in February 2018 and February 2019.

**M.J. Liston still held 2,000 ‘A’ Ordinary Shares as at 30 September 2017 but was no longer a Director at that date.

During the financial year the following Directors purchased ‘A’ Ordinary shares:

C.J. Ambler  

M.P. Magee  

P.J. Austin   

2,415

3,000

5,000 

There have been no other changes in the interests set out above between 30 September 2017 and 13 December 2017.

On behalf of the Committee

P. AUSTIN

Chairman

13 December 2017

53

 
 
 
 
 
 
 
 
 
Independent Auditor’s Report
to the Shareholders of Jersey Electricity plc

Report on the audit of the financial statements

Opinion
In our opinion the financial statements:
•  give a true and fair view of the state of the group’s affairs as at 30 September 2017 and of the group’s profit for the year then 

ended;

•  have been properly prepared in accordance with International Financial Reporting Standards (IFRSs) as adopted by the European 

Union; and

•  have been properly prepared in accordance with the Companies (Jersey) Law 1991.

The financial statements that we have audited comprise:
•  the Consolidated Income Statement;
•  the Consolidated Statement of Comprehensive Income;
•  the Consolidated Balance Sheet;
•  the Consolidated Statement of Changes in Equity;
•  the Consolidated Statement of Cash Flows; and
•  the related notes 1 to 23.

The financial reporting framework that has been applied in their preparation is applicable law and IFRSs as adopted by the European Union.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities 
under those standards are further described in the auditor’s responsibilities for the audit of the financial statements section of our report. 

We are independent of the Group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the 
UK, including the FRC’s Ethical Standard as applied to listed public interest entities, and we have fulfilled our other ethical responsibilities in 
accordance with these requirements. We confirm that the non-audit services prohibited by the FRC’s Ethical Standard were not provided to 
the Group company.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Summary of our audit approach

Key audit matters

the accrual for unbilled electricity units; 
 the discount rate assumption in the defined benefit pension scheme; and,
the NAV upgrade project. 

The key audit matters that we identified in the current year were:
• 
• 
• 
Within this report, any new audit matters are identified with 
the same as the prior year are identified with 

. 

 and any key audit matter which are 

Materiality

Scoping

The materiality that we used in the current year was £1,000,000 which was determined on the basis 
of approximately 7.5% of profit before tax. 

The group includes three separate legal entities of which only Jersey Electricity plc was considered to 
be a significant component. 

Significant changes in our 
approach

In the prior year we identified hedge accounting as a key audit matter; this was not a key audit matter 
in the current year because, owing to improvements in the group’s financial reporting processes, it 
was not a matter that had the greatest effect on the audit and the allocation of resources.

54

GOVERNANCEGOVERNANCE

We confirm that we have nothing 
material to add or draw attention 
to in respect of these matters.
We agreed with the directors’ 
adoption of the going concern 
basis of accounting and we did 
not identify any such material 
uncertainties. However, because 
not all future events or conditions 
can be predicted, this statement is 
not a guarantee as to the group’s 
ability to continue as a going 
concern.

Independent Auditor’s Report
to the Shareholders of Jersey Electricity plc

Conclusions relating to principal risks, going concern and viability statement

• 

We have reviewed the directors’ statement regarding the appropriateness of the going concern basis 
of accounting contained within note 1 to the financial statements and the directors’ statement on the 
longer-term viability of the Group contained within the Financial Review on pages 35 to 39.
We are required to state whether we have anything material to add or draw attention to in relation to:
the disclosures on pages 38 to 39 that describe the principal risks and explain how they are 
• 
being managed or mitigated;
 the directors’ confirmation on page 39 that they have carried out a robust assessment of the 
principal risks facing the group, including those that would threaten its business model, future 
performance, solvency or liquidity;
the directors’ statement in note 1 to the financial statements about whether they considered 
it appropriate to adopt the going concern basis of accounting in preparing them and their 
identification of any material uncertainties to the Group’s ability to continue to do so over a 
period of at least twelve months from the date of approval of the financial statements;
the directors’ explanation on page 39 as to how they have assessed the prospects of the group, 
over what period they have done so and why they consider that period to be appropriate, 
and their statement as to whether they have a reasonable expectation that the group will be 
able to continue in operation and meet its liabilities as they fall due over the period of their 
assessment, including any related disclosures drawing attention to any necessary qualifications or 
assumptions; or

• 

• 

•  whether the directors’ statements relating to going concern and the prospects of the company 

required in accordance with Listing Rule 9.8.6R(3) are materially inconsistent with our knowledge 
obtained in the audit.

Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements of 
the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we identified. 
These matters included those which had the greatest effect on: the overall audit strategy, the allocation of resources in the audit; and directing 
the efforts of the engagement team.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we 
do not provide a separate opinion on these matters.

Accrual for unbilled electricity units 

Key audit matter 
description

How the scope of our 
audit responded to the 
key audit matter

Total revenue for the Group is impacted by the year end process of calculating the number of unbilled units of 
electricity and the value of these units £5,099k (2016: £5,950k). The calculation is based on a model which 
uses historical customer and tariff data and uses automated calculations to generate the overall figure. There 
is significant judgement required by management when determining what historical data is appropriate to 
use to reflect unit usage and cost in the unbilled period. We therefore identified inappropriate recognition 
of accrued revenue as a significant risk and an area of potential fraud. Further details of the considerations 
around revenue recognition are set out in the critical accounting judgements in note 2 and in the Audit and 
Risk Committee report on page 48.  

We have reviewed the design and implementation of key controls relating to the unbilled units process. 
We engaged our data analytics specialists to build a model to estimate the unbilled units accrual which 
approximates the model used by Jersey Electricity plc. The historical data used in the model such as billed units 
data and tariff information was tested for completeness and accuracy through agreement to billing records and 
historical tariff data.
To assess whether the historical data appropriately reflected consumption in the unbilled period we challenged 
the judgements applied by management, for example through assessing consideration of seasonality 
adjustments and any significant changes in the customer base or the nature of properties.
We also reviewed the accuracy of previous judgements applied by management through reviewing the 
adequacy of previous unbilled units accruals compared to subsequent billings.

Key observations

As a result of our audit procedures we concluded that the assumptions in the revenue accrual were reasonable 
and that the amount recognised in revenue and trade debtors at the reporting date was appropriate and in 
accordance with the requirements of IAS 18. 

55

Independent Auditor’s Report
to the Shareholders of Jersey Electricity plc

Discount rate assumption in the defined benefit pension scheme 

Key audit matter 
description

The group has a gross retirement benefit deficit at the year end of £4.2m (2016: £11.5m). There is inherent 
uncertainty over the assumptions used by actuaries in assessing the present value of scheme liabilities due to 
those assumptions being long-term. We identified the most significant assumption and key audit matter to be 
the discount rate used of 2.7% (2016: 2.3%), as is disclosed in note 17. 
The assumption applied in determining the pension balances is subject to significant judgement and has the 
ability to materially impact the current deficit recognised on the balance sheet. 

How the scope of our 
audit responded to the 
key audit matter

We have performed a review of the design and implementation of key controls relating to the review of the 
assumptions used by management in determining the value of the scheme’s obligations.
We have assessed the independence, objectivity and qualifications of the expert which management engaged 
to support them in determining the pension assumption, balances and related disclosures.
We have reviewed and challenged the discount rate used by the expert and approved by management, against 
independent data and consulted with our own internal experts to benchmark and rationalise the assumption. 

Key observations

Through the performance of our review of the design and implementation of key controls relating to the 
pension assumptions, we did not identify any material deficiencies.
As a result of our audit procedures we concluded that the discount rate used was reasonable.

NAV upgrade project 

Key audit matter 
description

How the scope of our 
audit responded to the 
key audit matter

Key observations

The group uses Microsoft NAV as their accounting and operating software package. 
As referred to on page 23, the group underwent a significant IT upgrade to its NAV installation during the 
current financial year. This was to improve performance, efficiency of use and the IT control environment.

We have engaged our internal IT specialists to assess the change management process and consider the 
change management controls in place. 
Our IT Specialists have performed testing on the before and after instances of NAV and specific procedures 
over the data migration process.
We have also understood and challenged the upgrade process and assessed the design and implementation 
of the key controls within group’s information systems that are relevant to the financial reporting process and 
other operating activities.   

We have identified certain user accounts with master IT access rights, created as part of the upgrade project for 
the use of appropriate IT personnel, but for which user activity was not tracked or logged. We considered this 
to be failure in the general IT control environment. 
Where the control failure affected applications and databases within the scope of our audit, we extended the 
scope of our substantive audit procedures.
At the point of issuance of this report management have addressed the observations made by the audit team.  

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we 
do not provide a separate opinion on these matters.  

Our application of materiality
We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the economic decisions of a 
reasonably knowledgeable person would be changed or influenced. We use materiality both in planning the scope of our audit work and in 
evaluating the results of our work.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Group materiality

£1,000,000 (2016: £900,000)

Basis for determining 
materiality

Approximately 7.5% of pre-tax profit (2016: 7.5% of adjusted pre-tax profit).

Rationale for the 
benchmark applied

Given that this is a trading group we have considered profit before tax to be the most suitable benchmark to 
use as it is one of the key performance indicators used by investors.

56

GOVERNANCEGOVERNANCE

Independent Auditor’s Report
to the Shareholders of Jersey Electricity plc

PBT £13.5m

Group materiality £1m

PBT

Group materiality

Audit & Risk Committee reporting threshold £0.05m

We agreed with the Committee that we would report to them all audit differences in excess of £50,000 (2016: £18,000), as well as differences 
below that threshold that, in our view, warranted reporting on qualitative grounds.  We also report to the Committee on disclosure matters that we 
identified when assessing the overall presentation of the financial statements.

An overview of the scope of our audit
Our group audit was scoped by obtaining an understanding of the group and its environment, including internal control, and assessing the 
risks of material misstatement at the group level. Audit work to respond to the risks of material misstatement was performed directly by the audit 
engagement team. 

Jersey Electricity plc as a stand-alone entity contributes approximately 99% of the revenue and profit before tax presented within the Consolidated 
Income Statement and a similar proportion of the net assets presented on the Consolidated Balance Sheet.

At the group level we also tested the consolidation process and carried out analytical procedures to conclude that there were no significant risks of 
material misstatement of the financial information of the parent company’s subsidiary, Jersey Deep Freeze Limited, and the parent company’s joint 
arrangement, Channel Islands Electricity Grid Limited, which were not subject to a separate audit.

We have nothing to report 
in respect of these matters.

Other information

The directors are responsible for the other information. The other information comprises the information 
included in the annual report other than the financial statements and our auditor’s report thereon.
Our opinion on the financial statements does not cover the other information and we do not express any form 
of assurance conclusion thereon.
In connection with our audit of the financial statements, our responsibility is to read the other information and, 
in doing so, consider whether the other information is materially inconsistent with the financial statements or 
our knowledge obtained in the audit or otherwise appears to be materially misstated.
If we identify such material inconsistencies or apparent material misstatements, we are required to determine 
whether there is a material misstatement in the financial statements or a material misstatement of the other 
information. If, based on the work we have performed, we conclude that there is a material misstatement of 
this other information, we are required to report that fact.
In this context, matters that we are specifically required to report to you as uncorrected material misstatements 
of the other information include where we conclude that:
•  Fair, balanced and understandable – the statement given by the directors that they consider the annual 

report and financial statements taken as a whole is fair, balanced and understandable and provides the 
information necessary for shareholders to assess the group’s performance, business model and strategy, is 
materially inconsistent with our knowledge obtained in the audit; or

•  Audit committee reporting – the section describing the work of the audit committee does not appropriately 

address matters communicated by us to the audit committee; or

•  Directors’ statement of compliance with the UK Corporate Governance Code – the parts of the directors’ 
statement required under the Listing Rules relating to the company’s compliance with the UK Corporate 
Governance Code containing provisions specified for review by the auditor in accordance with Listing 
Rule 9.8.10R(2) do not properly disclose a departure from a relevant provision of the UK Corporate 
Governance Code.

Responsibilities of directors
As explained more fully in the statement of Directors’ Responsibilities Statement, the directors are responsible for the preparation of the financial 
statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is necessary to enable 
the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the group’s ability to continue as a going concern, disclosing as 
applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the 
Group or to cease operations, or have no realistic alternative but to do so.

57

Independent Auditor’s Report
to the Shareholders of Jersey Electricity plc

Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but 
is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements 
can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the 
economic decisions of users taken on the basis of these financial statements.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at:  
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Use of our report
This report is made solely to the company’s members, as a body, in accordance with Article 113A of the Companies (Jersey) Law, 1991. Our audit 
work has been undertaken so that we might state to the company’s members those matters we are required to state to them in an auditor’s report 
and those matters we have expressly agreed to report to them on in our engagement letter and for no other purpose. To the fullest extent permitted 
by law, we do not accept or assume responsibility to anyone other than the Company and the Company’s members as a body, for our audit work, 
for this report, or for the opinions we have formed.

Report on other legal and regulatory requirements

Matters on which we are required to report by exception
Adequacy of explanations received and accounting records
Under the Companies (Jersey) Law, 1991 we are required to report to you if, in our opinion:
• 
 we have not received all the information and explanations we require for our audit; or
•  proper accounting records have not been kept by the parent company, or proper returns adequate for our 

audit have not been received from branches not visited by us; or
the financial statements are not in agreement with the accounting records and returns.

• 

We have nothing to report 
in respect of these matters.

Other matters
Auditor tenure
Following the recommendation of the Audit and Risk committee, we were appointed by the Board of Directors on 2 March 2017 to audit the 
financial statements for the year ending 30 September 2017 and subsequent financial periods. The period of total uninterrupted engagement 
including previous renewals and reappointments of the firm is 15 years, covering the years ending 30 September 2003 to today’s date.

Consistency of the audit report with the additional report to the audit committee
Our audit opinion is consistent with the additional report to the audit committee we are required to provide in accordance with ISAs (UK).

ANDREW ISHAM, BA, FCA
for and on behalf of
Deloitte LLP
Recognised Auditor
St Helier, Jersey
13 December 2017

58

GOVERNANCEFINANCIAL STATEMENTS

Consolidated Income Statement
for the year ended 30 September 2017

Consolidated Statement of Comprehensive Income
for the year ended 30 September 2017

All results in the year have been derived from continuing operations.
The notes on pages 63 to 86 form an integral part of these accounts. The independent auditor’s report is on pages 54 to 58.

59

 Note 2017 2016   £000 £000Revenue  3 102,320 103,361Cost of sales   (63,186) (65,249)Gross profit  39,134 38,112Revaluation of investment properties 11 40 (350)Operating expenses 4 (24,379) (23,498)Group operating profit before exceptional items 6 14,795 14,264Exceptional item - La Collette rent accrual reversal  - 1,676Group operating profit 3 14,795 15,940Finance income  3 22Finance costs  (1,340) (1,154)Profit from operations before taxation  13,458 14,808Taxation 7 (2,834) (3,166)Profit from operations after taxation  10,624 11,642Attributable to:   Owners of the Company  10,599 11,547Non-controlling interests 19 25 95  10,624 11,642Earnings per share - basic and diluted 9 34.59p 37.69p Note 2017 2016   £000 £000Profit for the year    10,624 11,642Items that will not be reclassified subsequently to profit or loss: Actuarial gain/(loss) on defined benefit scheme   17 8,859 (2,829)Income tax relating to items not reclassified   7 (1,772) 566    7,087 (2,263)Items that may be reclassified subsequently to profit or loss: Fair value (loss)/gain on cash flow hedges   22 (1,673) 13,865Income tax relating to items that may be reclassified   7 335 (2,773)    (1,338) 11,092Total comprehensive income for the year    16,393 20,471Attributable to: Owners of the Company    16,348 20,376Non-controlling interests    25 95    16,373 20,471FINANCIAL STATEMENTSConsolidated Balance Sheet
as at 30 September 2017

Approved by the Board on 13 December 2017

G.J. GRIME 

Director 

M.P. MAGEE

Director

The notes on pages 63 to 86 form an integral part of these accounts. The independent auditor’s report is on pages 54 to 58.

60

 Note 2017 2016   £000 £000Non-current assets  Intangible assets 10 1,110 162Property, plant and equipment 11 211,921 209,168Investment properties 11 20,150 20,110Secured loans  14 592 683Derivative financial instruments  22 2,790 5,957Other investments  12 5 5Total non-current assets  236,568 236,085Current assets Inventories 13 6,825 5,962Trade and other receivables 14 15,782 16,583Derivative financial instruments 22 4,454 2,788Cash and cash equivalents  8,076 1,925Total current assets  35,137 27,258Total assets  271,705 263,343Current liabilitiesTrade and other payables 15 15,885 16,084Bank overdraft  - 943Current tax liability 7 1,034 420Total current liabilities  16,919 17,447Net current assets  18,218 9,811Non-current liabilities Trade and other payables 15 20,177 19,600Retirement benefit deficit 17 4,219 11,471Derivative financial instruments 22 172 -Financial liabilities - preference shares 18 235 235Long-term borrowings 16  30,000 30,000Deferred tax liabilities 7  23,719 20,482Total non-current liabilities  78,522 81,788Total liabilities  95,441 99,235Net assets  176,264 164,108EquityShare capital 18 1,532 1,532Revaluation reserve   5,270 5,270ESOP reserve  (84) (155)Other reserves  5,658 6,878Retained earnings  163,862 150,523Equity attributable to the owners of the Company  176,238 164,048Non-controlling interests 19 26 60Total equity  176,264 164,108 FINANCIAL STATEMENTS 
 
 
FINANCIAL STATEMENTS

Consolidated Statement of Changes in Equity
for the year ended 30 September 2017

Note 

Share  Revaluation 
reserve 
capital 

ESOP 
reserve 

Other 
reserves 

Retained 
earnings 

Total 

£000 

£000 

£000 

£000 

£000 

£000

At 1 October 2016 

1,532 

5,270 

(155) 

6,878 

150,523 

164,048

Total recognised income and expense for the year 

Funding of employee share option scheme 

Amortisation of employee share scheme 

Unrealised loss on hedges (net of tax) 

Actuarial gain on defined benefit scheme (net of tax) 

Adjustment to reserves 

Equity dividends 

At 30 September 2017 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(2) 

73 

- 

- 

- 

- 

- 

- 

- 

(1,338) 

- 

118 

10,599 

10,599

- 

- 

- 

7,087 

(118) 

(2)

73

(1,338) 

7,087

-

- 

(4,229) 

(4,229)

1,532 

5,270 

(84) 

5,658 

163,862 

176,238

8 

At 1 October 2015 
Total recognised income and expense for the year 

1,532 
- 

5,270 
- 

Funding of employee share option scheme 

Amortisation of employee share scheme 

Unrealised gain on hedges (net of tax) 

Actuarial loss on defined benefit scheme (net of tax) 

Adjustment arising from change in non-controlling interest   

Equity dividends 

At 30 September 2016 

8 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(97) 
- 

(114) 

56 

- 

- 

- 

- 

(4,214) 
- 

145,223 
11,547 

147,714

11,547  

- 

- 

11,092 

- 

- 

- 

- 

- 

- 

(2,263) 

31 

(114)

56

11,092 

(2,263) 

31 

(4,015) 

(4,015)

1,532 

5,270 

(155) 

6,878 

150,523 

164,048

The notes on pages 63 to 86 form an integral part of these accounts. The independent auditor’s report is on pages 54 to 58.

61

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Cash Flows
for the year ended 30 September 2017

The notes on pages 63 to 86 form an integral part of these accounts. The independent auditor’s report is on pages 54 to 58.

62

  2017 2016   £000 £000Cash flows from operating activitiesOperating profit before exceptional items  14,795 14,264Depreciation and amortisation charges  10,695 10,295Share-based reward charges  73 56(Gain)/loss on revaluation of investment property  (40) 350Pension operating charge less contributions paid  1,607 1,351Profit on sale of fixed assets  (4) (6)Operating cash flows before movement in working capital  27,126 26,310Working capital adjustments:    (Increase)/decrease in inventories   (863) 277    Decrease/(increase) in trade and other receivables   892 (1,758)    Increase in trade and other payables  1,230 2,303Net movement in working capital  1,259 822Interest paid   (1,322) (1,148)Capitalised interest paid   (172) (374)Preference dividends paid   (9) (9)Income taxes paid   (421) (396)Net cash flows from operating activities   26,461 25,205Cash flows from investing activitiesPurchase of property, plant and equipment   (14,252) (32,391)Investment in intangible assets   (836) (4)Proceeds from part disposal of subsidiary   - 10Net proceeds from disposal of fixed assets   4 9Net cash flows used in investing activities   (15,084) (32,376)Cash flows from financing activitiesEquity dividends paid   (4,229) (4,019)Dividends paid to non-controlling interest  (59) (48)Deposit interest received   3 22Payment for foreign exchange option  - (250)Proceeds from borrowings  18,000 5,500Repayment of borrowings  (18,943) (5,500)Net cash flows used in financing activities   (5,228) (4,295)Net increase/(decrease) in cash and cash equivalents   6,149 (11,466)Cash and cash equivalents at beginning of year   1,925 12,503Effect of foreign exchange rate changes   2 (55)Overdraft  - 943Cash and cash equivalents at end of year   8,076 1,925FINANCIAL STATEMENTSFINANCIAL STATEMENTS

Notes to the Financial Statements
for the year ended 30 September 2017

1  Accounting policies
  Basis of preparation

The Group’s accounting policies as applied for the year ended 30 September 2017 are based on all International Financial Reporting 

Standards (IFRS) issued by the International Accounting Standards Board (IASB) and which have been adopted by the EU, including 

International Accounting Standards (IAS) and interpretations issued by the International Financial Reporting Interpretations Committee 

(IFRIC). The principal accounting policies which have been applied consistently are:

  Basis of accounting

The consolidated financial statements have been prepared under the historic cost convention as modified by the revaluation of investment 

properties and derivative financial instruments.

  Basis of consolidation

The Group’s consolidated financial information for the year ended 30 September 2017 comprises the Company and its subsidiary.

The subsidiary is an entity over which the Group has the power to govern the financial and operating policies, accompanying a 

shareholding that confers more than half of the voting rights.

  Non-controlling interests in the net assets of consolidated subsidiaries are identified separately from the Group’s equity therein.  

Non-controlling interests consist of the amount of those interests at the date of the original business combination and the non-controlling 

interest’s share of changes in equity since the date of the combination. 

The consolidated financial information includes the Group’s share of the post-tax results and net assets under IFRS of the jointly controlled 

entity using the equity method of accounting. Equity accounting is a method of accounting by which an equity investment is initially 

recorded at cost and subsequently adjusted to reflect the investor’s share of the net profit or loss of the investee. Jointly controlled entities 

are those entities over which the Group has joint control with one or more other parties and over which there has to be unanimous 

consent by all parties to the strategic, financial and operating decisions.

  Under Article 101 (11) of the Companies (Jersey) Law 1991 (“the Law”), the Directors of a holding company need not prepare separate 

financial statements if consolidated accounts for the company are prepared, unless required to do so by the members of the Company 

by ordinary resolution. The members of the Company had not passed a resolution requiring separate financial statements and, in the 

opinion of the Directors, the Company meets the definition of a holding company as set out in the Law. As permitted by the Law, the 

Directors have elected not to prepare separate financial statements.

  Going Concern

The Group’s business activities, together with the factors likely to affect its future development, performance and position are set out in the 

Chairman’s Statement (see pages 2 to 3). The financial position of the Group, its cash flow and its liquidity position are described in the 

Financial Review (see pages 35 to 39). In addition, note 22 to the financial statements includes the Group’s objectives, policies and processes 

for managing its capital; its financial risk management objectives; details of its financial instruments and hedging activities; and its exposures 

to risks. The Group has considerable financial resources together with a large number of customers both corporate and individual. As a 

consequence, the Directors believe that the Group is well placed to manage its business risks successfully. The Directors have a reasonable 

expectation that the Group has adequate resources to continue in operational existence for the foreseeable future. For this reason, they 
continue to adopt the going concern basis in preparing the financial statements and in making the viability statement on page 43.

Foreign currencies

The functional and presentation currency of the Group is sterling. Transactions in currencies other than sterling are recorded at the rates 

of exchange prevailing on the dates of the transactions. At each balance sheet date, monetary assets and liabilities that are denominated 

in foreign currencies are translated at the rates prevailing on the balance sheet date. Non-monetary items carried at fair value that are 

denominated in foreign currencies are translated at the rates prevailing at the date when the fair value was determined. Non-monetary 

items that are measured in terms of historical cost in a foreign currency are not retranslated. Gains and losses arising on translation are 

included in net profit or loss for the year.

Revenue 

Revenue is recognised to the extent that it is probable that economic benefits will flow to the Group and revenue can be reliably 

measured. Revenue is measured at the fair value of consideration received or receivable and represents amounts for goods and services 

provided in the normal course of business. Revenue excludes the goods and services tax levied on our customers.

i)  Energy supply

Revenue is recognised on the basis of energy supplied during the period. Revenue for energy supply includes an estimated assessment of 
energy supplied to customers. For the majority of customers who are on smart meters this is between the date of the last meter reading 

and the balance sheet date, using historical consumption patterns. For customers on traditional meters this is between the last billing 

date and the balance sheet date, again using historical consumption patterns.

63

 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements
for the year ended 30 September 2017

Revenue continued

ii)  Retail

Revenue resulting from the sales of goods within our retail business is recognised on sale to the customer, as this is the point at 

which the company recognises the transfer of risks and rewards.

iii) Building Services

Revenue within JEBS, our contracting and building services business, is recognised as the service is provided, on a stage of 

completion basis according to expected profit margins on a project by project basis.

iv) Property

Rental income is accrued on a time basis by reference to the agreements entered.

v)  Other

Other income is recognised as the service is provided or on receipt of payment as appropriate. Other income also includes 

indefeasible rights of use (IRU) sales. With the connection of the Channel Islands Electricity Grid Limited (CIEG) telecom network 

between Jersey, France and Guernsey, the Group has the ability to sell dark fibre to other telecom network operators seeking to 

extend their own networks through IRU agreements. Income from IRUs where an IRU agreement does not transfer substantially all 

the risks and benefits of ownership to the buyer or is deemed not to extend for substantially all of the assets’ expected useful lives, is 

recognised on a straight-line basis over the life of the agreement, even when the payments are not received on such a basis. Where 

agreements extend for substantially all of the assets’ expected useful lives and transfer substantially all the risks and benefits of 

ownership to the buyer, the resulting profit/(loss) is recognised in the income statement as a gain/(loss) on disposal of fixed assets.

Taxation

The tax expense represents the sum of tax currently payable and deferred tax.  The tax currently payable is based on taxable profit for the 

year. Taxable profit differs from net profit as reported in the income statement because it excludes items of income or expense that are 

taxable or deductible in other years and it further excludes items that are never taxable or deductible.

  Deferred tax is the tax expected to be payable or recoverable on the difference between the carrying amounts of assets and liabilities in 

the balance sheet and the corresponding tax bases used in the computation of taxable profits, and is accounted for using the balance 

sheet liability method. Deferred tax liabilities are recognised for all taxable temporary differences and deferred tax assets are recognised 

to the extent that it is probable that future taxable profit will be available against which deductible temporary differences can be utilised.

  Deferred tax is calculated at the tax rates that are expected to apply in the period in which the liability is settled or the asset is realised, 

on a non-discounted basis, and is recorded in the income statement, except where it relates to items recorded to equity via other 

comprehensive income, in which case the deferred tax is also dealt with in that statement.

Exceptional items

  As permitted by IAS 1 “Presentation of financial statements”, the Group has disclosed additional information in respect of exceptional 

items in the consolidated financial statements to aid understanding of the Group’s financial performance.

  An item is exceptional if it is considered unusual by nature and scale and of such significance that separate disclosure is required for the 

financial statements to be properly understood.

Intangible assets

The costs of acquired computer software are capitalised on the basis of the costs incurred to acquire and bring to use the specific software 

and are amortised over their useful lives. Costs directly associated with the development of computer software programmes that will 

generate economic benefits over a period in excess of one year are capitalised and amortised over their estimated useful lives. Costs 

include employee costs relating to software development and an appropriate proportion of directly attributable overheads. Amortisation is 

charged on a straight-line basis over its expected useful life which is estimated to be up to 4 years.

Property, plant and equipment

In accordance with IAS 16 costs are capitalised where it is probable that future economic benefits associated with the asset being 

purchased or constructed will flow to the entity; and the cost of the asset can be measured reliably.

For assets under construction, all costs incurred which are directly attributable to bringing the asset to a point of commissionable 

use, including direct materials and direct labour costs are capitalised once an executive decision has been taken to proceed with the 

construction of the asset.

64

FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS

Notes to the Financial Statements
for the year ended 30 September 2017

Property, plant and equipment excludes investment property and is stated at cost less accumulated depreciation and impairment losses, 

if any. Assets are depreciated on the straight-line method to their expected residual values over their estimated useful lives from the year 

following acquisition. Property, plant and equipment include capitalised employee, interest and other costs that are directly attributable to 

construction of these assets. Property, plant and equipment under the course of construction is not depreciated and is carried at cost less 

impairment.

  Depreciation is charged as follows:

  Buildings  

Interlinks  

up to 50 years

up to 30 years

Plant, mains cables and services  

up to 40 years

Fixtures and fittings  

  Computer equipment  

  Vehicles  

up to 10 years

up to 4 years

up to 10 years

The gain or loss arising on the disposal or retirement of an asset is determined as the difference between the sales proceeds and the 

carrying amount of the asset and is recognised in the income statement.

  Capital grants and customer contributions in respect of additions to plant are treated as deferred income within non-current liabilities and 

released to the income statement over the estimated operational lives of the related assets.

Impairment of tangible and intangible assets

  At the end of each reporting period, the Group reviews the carrying amounts of its tangible and intangible assets to determine whether 

there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the 

asset is estimated in order to determine the extent of the impairment loss (if any). When it is not possible to estimate the recoverable 

amount of an individual asset, the Group estimates the recoverable amount of the cash-generating unit to which the asset belongs. When 

a reasonable and consistent basis of allocation can be identified, corporate assets are also allocated to individual cash-generating units, 

or otherwise they are allocated to the smallest group of cash-generating units for which a reasonable and consistent allocation basis can 

be identified.

Recoverable amount is the higher of fair value less costs of disposal and value in use. In assessing value in use, the estimated future cash 

flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of 

money and the risks specific to the asset for which the estimates of future cash flows have not been adjusted.

If the recoverable amount of an asset (or cash-generating unit) is estimated to be less than its carrying amount, the carrying amount of 

the asset (or cash-generating unit) is reduced to its recoverable amount. An impairment loss is recognised immediately in the income 

statement, unless the relevant asset is carried at a revalued amount, in which case the impairment loss is treated as a revaluation 

decrease.

  Where an impairment loss subsequently reverses, the carrying amount of the asset (or cash-generating unit) is increased to the revised 

estimate of its recoverable amount, but so that the increased carrying amount does not exceed the carrying amount that would have been 

determined had no impairment loss been recognised for the asset (or cash-generating unit) in prior years. A reversal of an impairment 

loss is recognised immediately in the income statement, unless the relevant asset is carried at a revalued amount, in which case the 

reversal of the impairment loss is rated as a revaluation increase.

Investment properties

Investment properties are stated at fair value at the balance sheet date. Gains or losses arising from changes in the fair value of 

investment properties are included in the income statement for the period in which they arise. The Group’s policy on freehold properties 

is to classify it as an investment property both when the property is held for capital appreciation or rental purposes and when it is fully 

occupied by external tenants.

Investment in joint venture

The results and assets and liabilities of the joint venture are incorporated using the equity method. Investment in the joint venture is 

therefore carried in the Group balance sheet at cost as adjusted by changes in the Group’s share of net assets, less any impairment.

  Operating leases

Lessee

Rentals payable under operating leases, where a significant portion of the risks and rewards of ownership are retained by the lessors, 

are charged to the income statement on a straight-line basis over the period of the leases.

Lessor
Rental income from operating leases is recognised on a straight-line basis over the term of the relevant lease. Initial indirect costs 

incurred in negotiating and arranging an operating lease are added to the carrying amount of the leased asset and received on a 

straight-line basis over the lease term. 

65

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements
for the year ended 30 September 2017

Inventories

Inventories are stated at the lower of cost and net realisable value. Cost comprises direct materials and, where applicable, direct labour 

and overheads that have been incurred in bringing the inventories to their location and condition at year end. Cost is calculated using 

the weighted average method with the exception of fuel oil which is calculated using the first-in first-out method. Net realisable value 

represents the estimated selling price less all estimated costs of completion and costs to be incurred in marketing, selling and distribution.

Financial instruments

  Cash and cash equivalents

  Cash and cash equivalents comprise cash and short-term deposits with a maturity of three months or less.

Short-term investments

Short-term investments comprise cash deposits which have a maturity greater than three months at the time of inception.

Trade and other receivables

Trade receivables are initially recognised at invoice value and do not carry any interest and are subsequently stated at their amortised 

cost using the effective interest method as reduced by appropriate allowances for estimated irrecoverable amounts.

Trade and other payables

Trade and other payables are initially recognised at invoice value and are not interest bearing and are subsequently stated at their 

amortised cost. Amortised cost is considered by the Directors to be equivalent to invoiced value.

Long-term borrowings

Loans that have fixed or determinable payments that are not quoted in an active market are classified as ‘long-term borrowings’. Loans 

are measured at amortised cost using the effective interest method. Interest expense is recognised by applying the effective interest rate.

  Derivative financial instruments

  Derivatives are initially recognised at fair value at the date a derivative contract is entered into and are subsequently re-measured to 

their fair value at each balance sheet date. Changes in the fair value of derivative financial instruments which are designated as highly 

effective hedges of future cash flows are recognised directly in other comprehensive income and any ineffective portion is recognised 

immediately in the income statement. When hedges mature that do not result in the recognition of an asset or a liability, amounts 

deferred in other comprehensive income are recognised in the income statement in the same period in which the hedged item affects 

net profit or loss. 

  Changes in the fair value of derivative financial instruments that do not qualify for hedge accounting are recognised in the income 

statement as they arise.

  Hedge accounting is discontinued when the hedging instrument expires or is sold, terminated or exercised, or no longer qualifies for 

hedge accounting. Until that time, any cumulative gain or loss on the hedging instrument recognised in other comprehensive income is 

kept in equity until the forecasted transaction occurs. If a hedged transaction is no longer expected to occur, the net cumulative gain or 

loss that has been recognised in other comprehensive income is transferred to the income statement.

  Borrowing costs

Borrowing costs directly attributable to the acquisition, construction or production of qualifying assets, which are assets that necessarily 

take a substantial period of time to get ready for their intended use or sale, are added to the cost of those assets, until such time as the 

assets are substantially ready for their intended use or sale. Investment income earned on the temporary investment of specific borrowings 

pending their expenditure on qualifying assets is deducted from the borrowing costs eligible for capitalisation. All other borrowing costs are 

recognised in the income statement in the period in which they occurred.

  Dividends
  Dividends are recorded in the Group’s financial statements in the period in which they are approved by the Company’s shareholders. 

Interim dividends are recorded in the period in which they are paid.

Share capital

  Ordinary shares are classified as equity. Mandatorily redeemable preference shares are classified as liabilities. Incremental costs directly 

attributable to the issue of new shares or options are shown as a deduction, net of tax, from the proceeds.

Provisions

Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, and where it is 

probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can 

be made of the amount of the obligation. Provisions are reviewed at each balance sheet date and are adjusted to reflect the current best 

estimate.

66

FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS

Notes to the Financial Statements
for the year ended 30 September 2017

  Retirement benefits

The Company provides pensions through both a defined contributions scheme and a defined benefit scheme. In the latter the cost of 

providing benefits is determined using the projected unit credit method, with full actuarial valuations being carried out at a minimum every 

three years. Actuarial gains and losses are recognised in full, directly in retained earnings in the period in which they occur and are shown 

in the statement of comprehensive income. The net figure derived from the current service cost element of the pension charge, the expected 

return on pension scheme assets and interest on pension scheme liabilities, including past service cost, is deducted in arriving at operating 

profit. Retirement benefits recorded in the balance sheet represent the net financial position of the Group’s defined benefit pension scheme.

Share-based payments

Equity-settled share-based payments to employees and others providing similar services are measured at fair value of the equity 

instruments at the grant date. The fair value excludes the effect of non-market-based vesting conditions. Details regarding the 

determination of the fair value of equity-settled share-based transactions are not separately disclosed due to their immaterial value.

The fair value determined at the grant date of the equity-settled share-based payments is expensed over the vesting period, based on the 

Group’s estimate of equity instruments that will eventually vest. At each balance sheet date, the Group revises its estimate of the number 

of equity instruments expected to vest as a result of the effect of non market-based vesting conditions. The impact of the revision of the 
original estimates, if any, is recognised in the income statement such that the cumulative expense reflects the revised estimate, with a 

corresponding adjustment to equity reserves.

  Accounting developments

In preparing these Financial Statements, the Group has applied all relevant IFRS, IAS and Interpretations issued by the IFRIC which have 

been adopted by the EU as of the date of approval of these Financial Statements.  The following new accounting standards, amendments 

to existing accounting standards and/or interpretations of existing accounting standards are mandatory for the current period and have 

been adopted by the Group.  All other new standards, amendments to existing standards and new interpretations that are mandatory for 

the current year have no bearing on the operating activities and disclosure’s of the Group and consequently have not been listed.  The 

Group has not adopted any new standards or interpretations that are not mandatory.

  At the date of authorisation of these financial statements, the following Standards and Interpretations, which have not been applied in 

these financial statements, were in issue but not yet effective and in some cases, not adopted by the EU:

Standards effective in current period:

  Annual Improvements to IFRSs: 2012-2014 Cycle, which is effective for annual periods beginning on or after 1 January 2016

IAS 16 and IAS 38 (amendment) Clarification of Acceptable Methods of Depreciation and Amortisation, which is effective for annual periods 
beginning on or after 1 January 2016

IAS 27 (amendment) Equity Method in Separate Financial Statements, which is effective for annual periods beginning on or after 1 January 2016

Standards in issue not yet effective:

IFRS 2 (amendment) Classification and Measurement of Share-based Payment Transactions, which is effective for annual periods beginning 
on or after 1 January 2018

IAS 7 (amendment) Disclosure Initiative, which is effective for annual periods beginning on or after 1 January 2017

IFRS 9 Financial Instruments, which is effective for annual periods beginning on or after 1 January 2018

IFRS 11 (amendment) Accounting for Acquisitions of Interests in Joint Operations, which is effective for annual periods beginning on or after 1 
January 2016

IAS 12 (amendment) Recognition of Deferred Tax Assets for Unrealised Losses, which is effective for annual periods beginning on or after 1 
January 2017

IFRS 15 (clarification) Revenue from Contracts with Customers, which is effective for annual periods beginning on or after 1 January 2018

IFRS 16 Leases, which is effective for annual periods beginning on or after 1 January 2019

IFRS 17 Insurance Contracts, supersedes IFRS 4 Insurance Contracts as of 1 January 2021.

  Annual Improvements to IFRS Standards 2014–2016 Cycle – Amendments to IFRS 12, which is effective for annual periods beginning on or 

after 1 January 2017

  Annual Improvements to IFRS Standards 2014–2016 Cycle – Amendments to IFRS 1 and IAS 28, which is effective for annual periods 

beginning on or after 1 January 2018

Jersey Electricity plc is not permitted to adopt a standard until it has been adopted by the EU.

  A review has been undertaken of those changes to Standards and Interpretations that are considered to be most relevant to the Group. 

These include; IFRS 9, IFRS 15 and IFRS 16.  Of these, IFRS 15 and changes to recognition of revenue from contracts with customers is 

not expected to result in any differences in either revenue values or disclosures. Changes resulting from IFRS 9 will introduce fair value 
hierarchy disclosure for non-financial assets and liabilities recognised at fair value. There are also expected to be changes resulting 

from IFRS 16 where the Group is lessee of properties. IFRS 16 will include these leased properties on the balance sheet. The impact to 

the income statement is not expected to be material.

67

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements
for the year ended 30 September 2017

2  Critical Accounting Judgements

In the application of the Group’s accounting policies, which are described in note 1, the Directors are required to make judgements, 

estimates and assumptions about the carrying amounts of assets and liabilities that are not readily apparent from other sources. The 

estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual 

results may differ from these estimates.

The estimates and underlying assumptions are monitored on an ongoing basis. Changes to accounting estimates are recognised in the 

period in which an estimate is revised if the modification affects only that period (or also in future periods if applicable).

  Critical accounting judgements

The following are the critical judgements, apart from those involving estimations (which are dealt with separately below), that the directors 

have made in the process of applying the Group’s accounting policies and that have the most significant effect on the amounts recognised 

in financial statements.

i  Hedge accounting

The Group utilises currency derivatives to hedge a proportion of its future purchases of electricity from France which currently extend to 

the next three calendar years as well as for any foreign currency denominated capital contracts. Judgement is applied in establishing  

the quantum of these future foreign exchange commitments as the volume and price of imported electricity vary annually. All such 

currency derivatives are fair valued, based on market values of equivalent instruments at balance sheet date.

ii  Decommissioning

  A judgement has been made that the Company does not meet the recognition criteria (set out in IAS 37 Provisions) as it does not have 

any set obligation to de-commission any of our material assets but a risk exists that costs may be incurred in the future. The assets 

concerned are our power station at La Collette, which is leasehold with a current end date of 2056, and our subsea interconnectors 

to France and Guernsey. None of the assets have a definitive planning or legal obligation to decommission at the end of life but 

obligations could develop over time, for example, for environmental reasons. There are varying external opinions as to whether subsea 

cables should be left in place, or removed, at the end of their useful life as over time the interconnector asset becomes part of the 

marine infrastructure. 

  Key sources of estimation uncertainty 

i  Retirement benefit obligations

The Group provides pensions through a defined benefits scheme for a number of its employees which is accounted for in accordance 

with IAS 19 ‘Employee Benefits’. The benefit obligation is discounted at a rate set by reference to market yields at the end of the 

reporting period on high quality corporate bonds. Significant judgement is required when setting the criteria for bonds to be included 

in the population from which the yield curve is derived. The most significant criteria considered for the selection of bonds include the 

issue size of the corporate bonds, quality of the bonds and the identification of outliers which are excluded. The discount rate used in 

2017 was 2.7% and in 2016 was 2.3%. If the discount rate applied to the liabilities had been either 0.5% lower or higher than the 

2.7% applied for 2017, the net deficit of £3.4m would have risen to around £13m, or moved to a surplus of £5m, respectively. 

ii  Revenue

The assessment of energy sales to customers is based on meter readings, which are carried out on a systematic basis throughout the 

year. Revenue for energy supply includes an estimated assessment of electricity supplied to customers between the date of the last 

meter reading, using historical consumption patterns. Unbilled revenues included within trade and other receivables in the balance 

sheet relating to such customers at 30 September 2017 amounted to £5.1m (2016: £5.9m). If the unbilled estimate at the year-end 

was misstated by 10% then profits would be impacted by around £0.5m.  

68

FINANCIAL STATEMENTS 
 
 
 
 
 
 
FINANCIAL STATEMENTS

Notes to the Financial Statements
for the year ended 30 September 2017

3  Business segments

The business segments below are those reported to the Group’s Chief Executive for the purposes of resource allocation and performance 

assessment:

69

 2017 2017 2017 2016 2016 2016 External Internal Total External Internal Total £000 £000 £000 £000 £000 £000RevenueEnergy  80,480 143 80,623 81,215 144 81,359Building Services  3,982 915 4,897 5,120 786 5,906Retail  13,045 37 13,082 11,933 45 11,978Property  2,187 599 2,786 2,143 599 2,742Other*  2,626 1,324 3,950 2,950 876 3,826 102,320 3,018 105,338 103,361 2,450 105,811Intergroup elimination    (3,018)   (2,450)Revenue    102,320   103,361Operating profit      Energy    11,723   11,650 Building Services   131   134Retail    731   452Property    1,645   1,683Other    525   695    14,755   14,614Revaluation of investment properties    40   (350)Exceptional item - La Collette rent accrual reversal   -   1,676Operating profit    14,795   15,940Finance income    3   22Finance costs    (1,340)   (1,154)Profit from operations before taxation    13,458   14,808Taxation    (2,834)   (3,166)Profit from operations after taxation    10,624   11,642Attributable to:   Owners of the Company 10,599 11,547Non-controlling interests 25 95 10,624 11,642*Other segment includes Jersey Energy, Jendev and Jersey Deep Freeze Limited.Materially, all the Group’s operations are conducted within the Channel Islands. All transfers between divisions are on an arms-length basis. 
Notes to the Financial Statements
for the year ended 30 September 2017

4  Operating expenses

5  Directors and employees
  Detailed information in respect of Directors’ shareholdings and emoluments, pensions and benefits is given in the Remuneration 

Committee Report on pages 51 to 53. The number of persons (full time equivalents) employed by the Group (including non-Executive 

Directors) at 30 September was as follows:

The aggregate payroll costs of these persons were as follows:

70

  2017 2016  £000 £000Distribution costs 12,222 11,173Administration expenses 12,157 12,325  24,379 23,498  2017 2016  Number NumberEnergy 201 203Other businesses 116 114Trainees 9 10  326 327  2017 2016  £000 £000Wages and salaries 17,422 16,524Social security costs  923 881Pension (note 17) 3,526 3,286  21,871 20,691Capitalised manpower costs* (1,946) (1,865)  19,925 18,826* Capitalised manpower costs are included in note 11 under categories ‘Mains cables and services’, ‘Fixtures, fittings, computer equipment and vehicles’ and ‘Interlinks’.FINANCIAL STATEMENTSNotes to the Financial Statements
for the year ended 30 September 2017

6  Group operating profit before exceptional items
  Operating profit is after charging/(crediting):

Fees payable to Group auditors

Auditor’s remuneration for audit services 

Auditor’s remuneration for non-audit services 

Other operating charges

Operating lease charges  

Depreciation of property, plant and equipment  

Amortisation of intangible assets  

Maintenance and repairs  

Legal and professional  
Bad debt write-offs/(write back)  

Movement in bad debt provisions 

7  Taxation

Current tax: 

Jersey Income Tax  - ordinary activities 

-  adjustments in respect of prior periods  

Total current tax  

Deferred tax:

Used losses 

Current year  

FINANCIAL STATEMENTS

2017 

£000 

94 

4 

231 

10,501 

194 

2,768 

126 
1 

(23) 

2017 

£000 

1,043 

(9) 

1,034 

406 

1,394 

2016

£000

80

4

246

10,226

69

2,777

206
(49)

72

2016

£000

420

-

420

-

2,746

Total tax on profit on ordinary activities  

2,834 

3,166

The differences between the total tax charge shown above and the amount calculated by applying the standard rate of Jersey Income Tax 

to the profit before tax is as follows:

Profit from ordinary activities before tax 

Tax on profit on ordinary activities at standard income tax rate of 20% (2016: 20%)  

Effects of:

Adjustments in respect of prior periods 

Expenses not deductible for tax purposes 

Income not taxable for tax purposes  

Non-qualifying depreciation  

Group current tax charge for year  

2017 

£000 

13,458 

2,692 

(9) 

8 

(137) 

281 

2,834 

2016

£000

14,808

2,962

-

54

(122)

272

3,166

71

 
 
 
 
 
 
  
 
 
  
  
 
 
 
  
  
  
 
 
  
 
 
  
Notes to the Financial Statements
for the year ended 30 September 2017

7  Taxation (continued)
  Deferred Tax

The following outlines the major deferred tax assets/liabilities recognised by the Group:

  Deferred tax movements in the year

The Company is taxed solely in Jersey as it has no legal presence in any other jurisdiction. The applicable rate of income tax for utility 

companies in Jersey is 20%, whilst the applicable rate for companies in general, such as Jersey Deep Freeze Limited is 0%. There are 

no current indications, political or otherwise, that these rates are expected to change in the foreseeable future. The effective tax rate on 

pre-tax profits is 21% (2016: 21%) due to the manner in which capital allowances are applied in place of depreciation expenses which 

are included in the pre-tax profit figure. As the tax liability rests with the States of Jersey, the right to offset assets and liabilities allows the 

balance sheet to show the net deferred tax liability position. 

8  Dividends paid and proposed

Equity: 

The proposed dividend is subject to approval at the forthcoming AGM and has not been included as liabilities in these financial 

statements. These dividends are shown net of 20% tax.

Dividends paid out to non-controlling interests in relation to Jersey Deep Freeze Limited are disclosed in note 19.

72

  Per Share In Total   2017 2016 2017 2016   pence pence £000 £000Ordinary and ‘A’ Ordinary:Dividend paid final for previous year  8.00 7.60 2,451 2,330  interim for current year  5.80 5.50 1,777 1,685   13.80 13.10 4,228 4,015Dividend proposed final for current year  8.40 8.00 2,574 2,451  2017 2016  £000 £000Accelerated capital allowances  23,149 21,433Derivative financial instruments  1,414 1,749Pensions  (844) (2,294)Losses carried forward  - (406)Provisions for deferred tax  23,719 20,482  2017 2016  £000 £000At 1 October  20,482 15,529Charged to income statement  1,800 2,746Charged to statement of comprehensive income 1,437 2,207At 30 September  23,719 20,482FINANCIAL STATEMENTS 
FINANCIAL STATEMENTS

Notes to the Financial Statements
for the year ended 30 September 2017

9  Earnings per Ordinary share 

Earnings per Ordinary and ‘A’ Ordinary share (basic and diluted) of 34.59p (2016: 37.69p) are calculated on the Group profit, after taxation, 

of £10,599,000 (2016: £11,547,000), and on the 30,640,000 (2016: 30,640,000) Ordinary and ‘A’ Ordinary shares in issue throughout 

the financial year and at 30 September 2017. There are no share options in issue nor any changes to the employee share option scheme and 

therefore there is no difference between basic and diluted earnings per share.

10 Intangible assets

Cost as at 1 October 2016  

Additions 

Reclassification from tangible assets 

Disposals 

At 30 September 2017 

Amortisation

At 1 October 2016 

Charge for the year 

Disposals 

At 30 September 2017 

Net book value

At 30 September 2017 

Cost as at 1 October 2015  

Additions 

Disposals 

At 30 September 2016 

Amortisation

At 1 October 2015 

Charge for the year 

Disposals 
At 30 September 2016 

Net book value

At 30 September 2016 

The above amortisation charges are included within operating expenses in the consolidated income statement.

Computer Software

£000

397

836

306

(141)

1,398

235

194

(141)

288

1,110

Computer Software

£000

398

4

(5)

397

171

69

(5)
235

162

73

 
 
 
 
 
 
 
 
 
Notes to the Financial Statements
for the year ended 30 September 2017

11 Property, plant, equipment and investment properties

  Fixtures, fittings, 

computer 

Freehold land 

Leasehold 

  Main cables  equipment and 

Investment

and buildings 

buildings 

Plant 

and services 

£000 

£000 

£000 

£000 

vehicles 

£000 

Interlinks 

£000 

Total 

properties*

£000 

£000

Cost or valuation
At 1 October 2016 
Expenditure 
Reclassification to intangible assets 
Revaluation 
Disposals/write offs 
At 30 September 2017 

24,904 
260 
- 
- 
(23) 
25,141 

16,952 
238 
- 
- 
(142) 
17,048 

101,444 
4,983 
- 
- 
(797) 
105,630 

8,522 
531 
(23) 
9,030 

6,339 
368 
(142) 
6,565 

57,746 
2,636 
(797) 
59,585 

81,927 
3,757 
- 
- 
- 
85,684 

27,909 
1,864 
- 
29,773 

20,292 
2,140 
(306) 
- 
(2,380) 
19,746 

11,025 
1,681 
(2,373) 
10,333 

96,321 
2,189 
- 
- 
(1,401) 
97,109 

341,840 
13,567 
(306) 
- 
(4,743) 
350,358 

20,110
-
-
40
- 
20,150

21,131 
3,421 
(1,401) 
23,151 

132,672 
10,501 
(4,736) 
138,437 

-
- 
- 
- 

16,111 

10,483 

46,045 

55,911 

9,413 

73,958 

211,921 

20,150

  Fixtures, fittings, 

computer 

Freehold land 

Leasehold 

  Main cables  equipment and 

Investment

and buildings 

buildings 

Plant 

and services 

£000 

£000 

£000 

£000 

vehicles 

£000 

Interlinks 

£000 

Total 

properties*

£000 

£000

24,677 
239 
- 
(12) 
24,904 

8,010 
524 
(12) 
8,522 

17,002 
- 
- 
(50) 
16,952 

133,520 
9,079 
- 
(41,155) 
101,444 

6,020 
369 
(50) 
6,339 

96,400 
2,501 
(41,155) 
57,746 

79,154 
2,773 
- 
- 
81,927 

26,115 
1,794 
- 
27,909 

18,837 
3,019 
- 
(1,564) 
20,292 

11,140 
1,442 
(1,557) 
11,025 

80,664 
16,446 
- 
(789) 
96,321 

353,845 
31,556 
- 
(43,570) 
341,831 

20,460
-
(350)

 -    

20,110

18,324 
3,596 
(789) 
21,131 

166,000 
10,226 
(43,563) 
132,663 

 -   
 -   
 -   
 -   

16,382 

10,613 

43,698 

54,018 

9,267 

75,190 

209,168 

20,110

Depreciation  
At 1 October 2016 
Charge for the year 
Disposals/write offs 
At 30 September 2017 

Net book value at 
30 September 2017 

Cost or valuation
At 1 October 2015 
Expenditure 
Revaluation 
Disposals/write offs 
At 30 September 2016 

Depreciation  
At 1 October 2015 
Charge for the year 
Disposals/write offs 
At 30 September 2016 

Net book value at 
30 September 2016 

*Investment properties 

The B&Q lease is a fully-repairing lease with a 48-year term from May 2000 and a tenant-only break option on the 23rd anniversary.

The Medical Centre lease is an internal repairing lease with a 30-year term from May 2005 and break options at 15, 20 and 25 year 

anniversaries.

Commercial properties have been valued on the basis of a yield between 7.5% and 8.75% before deductions for acquisition costs.

The residential properties comprise 29 units which are let out on licences or leases with terms no greater than one year.

The minimum lease payments are detailed in note 21.

74

FINANCIAL STATEMENTS   
 
 
 
 
 
  
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
  
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS

Notes to the Financial Statements
for the year ended 30 September 2017

11 Property, plant, equipment and investment properties (continued)

a  No depreciation is charged on freehold land. Depreciation is included in operating costs in the income statement.

b  Investment properties, which are all freehold, were valued on an open market existing use basis at 30 September 2017 by qualified 

independent valuers Sarre and Company who have extensive experience in Jersey property market valuation. 

Such properties are not depreciated in accordance with IAS 40. The rental income arising from the properties during the year was 

£1,396k (2016: £1,392k), with maintenance and repair costs of £119k (2016: £37k). Under the terms of the lease arrangements 

with residential tenants, the Company is obliged to keep the rented premises in a good state of condition and repair. The Company 

is obliged to keep the Medical Centre wind and water tight and structurally sound, whilst no obligations exist to the Company with 

regards to the B&Q lease which is fully repairing.

c  The Group figures are tabled together with fixtures, fittings and vehicles for our subsidiary of £42k (2016: £36k) at cost and a 

depreciated value of £30k (2016: £33k).

d  The gross carrying amount of tangible assets at net book value of zero at 30 September 2017 was £49.5m (2016: £52.2m).

e  £1,620k (2016: £19,953k) for Normandie 1 and £2,878k (2016: £5,036k) for St Helier Primary is classified in interlinks and plant, 

respectively, and are assets under construction. During this financial year £172k of interest was capitalised (2016: £374k) using an 

average rate on borrowing of 4.42% (2016: 4.37%).

12 Other investments 
  Principal group investments 

The Company has investments in the following subsidiary undertaking and joint arrangement which principally affected the profits or net 

assets of the Group.

Joint venture:

Country of
incorporation or
principal business  
address 

Principal  
activity 

Shareholding 

% 
Holding 

Financial
year end

Channel Islands Electricity Grid Limited  

Jersey  

Association with 

5,000 Ordinary  

50  

30 November

Guernsey Electricity 

Limited

Subsidiary undertaking:

Jersey Deep Freeze Limited  

Jersey 

Sale and 

51 Ordinary 

51 

31 January

maintenance

of refrigeration and

catering equipment

75

   2017 2016   £000 £000Joint arrangement   5 5 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements
for the year ended 30 September 2017

12 Other investments (continued)

Channel Islands Electricity Grid Limited (CIEG) 

The joint arrangement between the Company and Guernsey Electricity Limited for the installation of a second interconnector system

between France, Jersey and Guernsey required a control point through which the interconnector project manager could communicate

and also, to be the customer which Électricité de France would invoice for their energy sales. CIEG, a company jointly owned and 

managed on a 50/50 basis by the Company and Guernsey Electricity Limited, was established in July 1998 to deal with these aspects and 

also to manage the way in which the second interconnector would be operated. In May 2013, Jersey Electricity and Guernsey Electricity 

signed an agreement to share the cost and capacity of the Normandie 3 project. It also provided for cost and capacity sharing of the 

Normandie 1 project as a replacement of the original EDF1 interconnector between Jersey and France that failed in June 2012.

The Company’s interest in CIEG is accounted for as a joint arrangement under IFRS 11 ‘Joint arrangements’. CIEG has a reporting period 

end of 30 November based on the Company inception date.

Jersey Deep Freeze Limited 

The Company owns 51% (2016: 51%) of Jersey Deep Freeze Limited, a Jersey company whose principal business is the sale and maintenance 

of refrigeration and catering equipment to commercial businesses. The results are consolidated into these Group financial statements, as the 

Group is considered to exert control under IFRS 10. Jersey Deep Freeze Limited has an historical reporting period end of 31 January which 

remains unchanged.

13 Inventories

The amounts attributed to the different categories are as follows:  

14 Trade and other receivables 

The secured loans include loans to Directors and to a shareholder in the subsidiary Jersey Deep Freeze Limited. See the Remuneration 

Committee Report on page 53 in the Report of the Directors for disclosure of the Directors’ loans.

The fair value of trade and other receivables is considered by the Directors to be equivalent to its carrying value.

76

   2017 2016   £000 £000Fuel oil    3,943 3,724Commercial stocks and work in progress    2,301 1,622Generation, distribution spares and sundry    581 616   6,825 5,962During the year £11.3m (2016: £11.3m) was recognised directly in cost of sales in respect of inventories sold or used in operations or production.   2017 2016   £000 £000Amounts receivable within one year:Trade receivables (includes unbilled units)   13,965 14,020Prepayments and other receivables   1,817 2,563   15,782 16,583Amounts receivable after more than one year:Secured loans   592 683FINANCIAL STATEMENTS 
FINANCIAL STATEMENTS

Notes to the Financial Statements
for the year ended 30 September 2017

15 Trade and other payables  

16 Borrowings 

The long-term funding via a private placement is in place with Pricoa Capital Group (an affiliate of Prudential Financial, Inc) and £30m of 

finance drawn on 17 July 2014. This consists of:

  a    £15m for 20 years at a fixed rate coupon of 4.41%

  b    £15m for 25 years at a fixed rate coupon of 4.52%

77

   2017 2016   £000 £000Amounts falling due within one year:Trade payables   1,601 2,271Other payables including other taxation and social security   7,510 6,275Accruals and deferred income   6,774 7,538   15,885 16,084Amounts falling due after more than one year:Accruals   328 1,123Deferred income   19,849 18,477   20,177 19,600The fair value of trade and other payables is considered by the Directors to be equivalent to its carrying value.    2017 2016   £000 £000Unsecured borrowing at amortised costLoan obtained from private placement   30,000 30,000In addition the above borrowings are supplemented by a 5 year revolving credit facility from the Royal Bank of Scotland International Limited (RBSI) which provides flexibility as the timing of further planned capital expenditure is variable. Following a review of future cash requirements this facility was reduced from £25m to £15m in May 2017. A one year £2m overdraft facility also exists with RBSI.  
Notes to the Financial Statements
for the year ended 30 September 2017

17 Pensions  

The Company sponsors a funded defined benefit pension plan for qualifying Jersey Electricity employees. The plan is administered by 

a separate board of Trustees which is legally separate from the Company. The Trustees are composed of representatives of both the 

employer and employees, plus an independent trustee. The Trustees are required by law to act in the interest of all relevant beneficiaries 

and are responsible for the investment policy with regard to the assets plus the day-to-day administration of the benefits.

  Under the plan, employees are entitled to annual pensions on retirement at age 65 of one-sixtieth or one-eightieth (depending on category 

of membership) of final pensionable salary for each year of service. Pensionable salary is broadly defined as the best successive 12 months’ 

salary in the past three years. Benefits are also payable on death and following other events such as withdrawing from active service.

  No other post-retirement benefits are provided by the Scheme to these employees.

Profile of the Scheme

The defined benefit obligation includes benefits for current employees, former employees and current pensioners.

Broadly, about 53% of the liabilities are attributable to current employees, 12% to former employees and 35% to current pensioners.

The Scheme duration is an indicator of the weighted-average time until benefit payments are made. For the Scheme as a whole, the 

duration is around 17 years reflecting the approximate split of the defined benefit obligation.

Funding requirements

The last funding valuation of the Scheme was carried out by a qualified actuary as at 31 December 2015 and showed a surplus of £6.9m. In 

Jersey there are no legal or regulatory requirements governing pension schemes and therefore no imposed minimum funding requirement. The 

next funding valuation is due no later than 31 December 2018 at which the funding level of the Scheme will be reviewed. The Company pays 

contributions of 20.6% (26.6% for non-contributory members) of pensionable salaries (including 1% in respect of expenses) with contributory 

members paying a further 6% of pensionable salaries.

Risks associated with the Scheme

The Scheme exposes the Company to a number of risks, the most significant of which are:

  Asset volatility

The liabilities are calculated using a discount rate set with reference to corporate bond yields; if assets underperform this yield, this will 

create a deficit. The Scheme holds a significant proportion of growth assets (equities) which, though expected to outperform corporate 

bonds in the long-term, create volatility and risk in the short-term. The allocation to growth assets is monitored to ensure it remains 

appropriate given the Scheme’s long term objectives.

  Changes in bond yields

  A decrease in corporate bond yields will increase the value placed on the Scheme’s liabilities for accounting purposes, although this will be 

partially offset by an increase in the value of the Scheme’s bond holdings.

Inflation risk

  A proportion of the Scheme’s benefit obligations are linked to inflation, and higher inflation will lead to higher liabilities. The majority of the 

assets are either unaffected by or only loosely correlated with inflation, meaning that an increase in inflation will also increase the deficit.

Life expectancy

The majority of the Scheme’s obligations are to provide benefits for the life of the member, so increases in life expectancy will result in an 

increase in the liabilities.

Reporting at 30 September 2017

The results of the latest funding valuation at 31 December 2015 have been adjusted to the balance sheet date taking account of 

experience over the period since 31 December 2015, changes in the market conditions, and differences in the financial and demographic 

assumptions. The present value of the defined benefit obligation and the related current service cost, were measured using the Projected 

Unit Credit Method.

78

FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS

Notes to the Financial Statements
for the year ended 30 September 2017

17 Pensions (continued) 

The principal assumptions used by the independent qualified actuaries to calculate the liabilities under IAS 19 are set out below:

The Scheme assets are invested in the following asset classes, each of which have a quoted market:

79

  Main financial assumptions:  2017  2016   % pa % paInflation  3.5 3.3Rate of general increase in salaries - short term (year 1)  3.5 2.5 - long term (year 2 onwards)  4.5 4.3Pension increases in payment  - -Pension increases in payment for pensions purchased with AVCs  3.5 3.3Discount rate for scheme liabilities  2.7 2.3The financial assumptions reflect the nature and term of the Scheme’s liabilities.  Value at 30 Value at 30  September September  2017 2016  £000 £000LDI/UK Gilts 33,155 37,014Equities 43,512 38,355Diversified Growth Funds 52,612 51,873Cash and Commitments (23) 511   129,256 127,753    30 September 2017 30 September 2016Post-retirement mortality assumption - base tableSAPS ‘S2’ tables with CMI 2015 improvements to the calculation date with suitable scaling actors appliedSAPS ‘S2’ tables with CMI 2015 improvements to the calculation date with suitable scaling factors appliedPost-retirement mortality assumption - future improvementsCMI 2015 core projections with long-term improvement rate of 1.25% p.a. for men and womenCMI 2015 core projections with long-term improvement rate of 1.25% p.a. for men and womenLife expectancy for male currently aged 6027.927.8Life expectancy for female currently aged 6030.029.9Life expectancy at 60 for male currently aged 4029.829.7Life expectancy at 60 for female currently aged 4032.031.9Cash commutationMembers assumed to exchange 15% of their pension for a cash lump sum at retirementMembers assumed to exchange 15% of their pension for a cash lump sum at retirement. 
 
Notes to the Financial Statements
for the year ended 30 September 2017

17 Pensions (continued)

The amounts recognised in the balance sheet and comprehensive income are set out below:

Reconciliation of funded status to balance sheet:

Breakdown of amounts recognised in profit and loss 
and other comprehensive income

Operating cost
Service costs:

  Current service cost  

  Administration expenses 

  Past service cost (including curtailments) 

Financing cost

Interest on net defined benefit liability 

Total pension expense recognised in profit and loss 

Remeasurements in OCI:

Return on plan assets in excess of that recognised in net interest 

Actuarial (gains)/losses due to changes in financial assumptions 

Acturial gains due to changes in demographic assumptions 

Actuarial losses/(gains) due to liability experience 

Total (gains)/losses recognised in OCI 

Total (credit)/charge recognised in profit and loss and OCI  

Changes to the present value of the defined  
benefit obligation during the year

Opening defined benefit obligation 

Current service cost 

Interest expense on scheme liabilities 
Contributions by scheme participants 

Acturial gains due to changes in demographic assumptions 

Actuarial (gains)/losses on scheme liabilities arising from changes in financial assumptions 

Actuarial losses/(gains) on scheme liabilities arising from experience 

Net benefits paid out 

Past service cost (including curtailments) 

Closing defined benefit obligation  

Changes to the fair value of Scheme assets during the year

Opening fair value of Scheme assets  

Interest income on Scheme assets  

Remeasurement gains on scheme assets  

Contributions by the employer  

Contributions by scheme participants  

Net benefits paid out  

Administration costs incurred 

Closing fair value of scheme assets  

80

2017 

£000 

2016

£000

3,082 

200 

- 

244 

3,526 

(1,300) 

(7,611) 

- 

52 

(8,859) 

2,142

215

700

229

3,286

(19,326)

27,980

(2,541)

(3,284)

2,829 

(5,333) 

6,115

2017 

£000 

2016

£000

139,224 

114,042

3,082 

3,154 
566 

- 

(7,611) 

52 

(4,992) 

- 

2,142

4,049
569

(2,541)

27,980

(3,284)

(4,433)

700

133,475 

139,224

2017 

£000 

2016

£000

127,753 

106,751

2,910 

1,300 

1,919 

566 

(4,992) 

(200) 

3,820 

19,326

1,935

569

(4,433)

(215)

129,256 

127,753

     2017 2016     £000 £000Fair value of Scheme assets     129,256 127,753Present value of funded defined benefit obligations     (133,475) (139,224)Funded Status and liability recognised on the balance sheet    (4,219) (11,471)Related deferred tax asset     844 2,294Net pension liability    (3,375) (9,177)FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements
for the year ended 30 September 2017

17 Pensions (continued)

Actual return on scheme assets

Interest income on scheme assets  

Remeasurement gain on scheme assets  

Actual return on scheme assets  

Analysis of amounts recognised in comprehensive income (SoCI)

FINANCIAL STATEMENTS

2017 

£000 

2,910 

1,300 

4,210 

2017 

£000 

2016

£000

3,820

19,326

23,146

2016

£000

Total remeasurement gains/(losses) in other comprehensive income 

8,859 

(2,829)

  Estimated profit and loss charge for next year
  We estimate the charge to the profit and loss account for the next financial year as shown in the table below. This is based on an 

estimated pensionable payroll of £9.4m for next year.

The estimated net interest on net defined benefit liabilities of £91k shown above is made up of:

•  Interest expense on defined benefit obligation of £3,542k; less

•  Interest income on scheme assets of £3,451k.

The actual amount to be charged to the income statement for the next financial year might be different to that estimated above. This may 

be due to contributions and benefit payments differing from expected, changes to scheme benefits or settlement/curtailment events that 

are not yet known.

  Although it is not possible to give a reliable indication of the impact, you should make it clear in your budgeting process that the estimated 

profit and loss charge shown above is subject to change. 

  Discount rate sensitivity

To show sensitivity of the results to the discount rate, we have set out below the balance sheet and income statement impact of adopting a 

discount rate of 3.2% p.a. as at 30 September 2017.

81

  Main financial assumptions 30 September 2017  % p.a.Inflation  3.5Rate of general increase in salaries - short term (year 1)  3.5- long term (year 2 onwards)  4.5Pension increases in payment  -Pension increases in payment for pensions purchased with AVCs  3.5Discount rate for scheme liabilities  3.2  Analysis of amount charged to income statement For year ending  30 September 2018  £000Current service cost  2,900Administration expenses  200Net interest on net defined benefit liability  91Total estimated pension expense  3,191  Reconciliation of funded status to balance sheet Value at  30 September 2017  £000Fair value of scheme assets  129,256Present value of funded defined benefit obligation  (122,500)Funded status and asset/(liability) recognised on the balance sheet  6,756  
 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS

Notes to the Financial Statements
for the year ended 30 September 2017

17 Pensions (continued)

18 Called up share capital

‘A’ Ordinary shares 5p each (2016: 5p each) 

Ordinary shares 5p each (2016: 5p each) 

5% Cumulative participating preference shares £1 each 

3.5% Cumulative non-participating preference shares £1 each  

Authorised 
2017 

Issued and fully paid 
2017 

£000 

1,250 

1,500 

2,750 

100 

150 

250 

£000 

582 

950 

1,532 

100 

135 

235 

Authorised 
2016 

£000 

1,250 

1,500 

2,750 

100 

150 

250 

Issued and fully paid
2016

£000

582

950

1,532

100

135

235

Equity shares 

‘A’ Ordinary shares entitle the holder to 1 vote for every 100 shares held whereas the Ordinary shares carry voting rights of 1 vote for 

every 20 shares held. At 30 September 2017 there were 11,640,000 ‘A’ Ordinary and 19,000,000 Ordinary shares in issue.

Preference shares  

Preference shares are classified as financial liabilities under IFRS. Dividends paid to preference shareholders in the year were £9,000 

(2016: £9,000) and are recorded in finance costs in the income statement. 5% preference shares carry voting rights of 1 vote per 5 shares 

and 3.5% preference shares carry voting rights of 1 vote per 10 shares.

ESOP reserve  

The Jersey Electricity Employee Benefit Trust was established on 24 May 2012 when the Company introduced a new employee share 

scheme for eligible employees of the Group based on a three year vesting period. Over the course of the scheme 26,800 shares were 

awarded to employees who met the three year vesting period requirements. Subsequent schemes were set up in February 2015 and 

February 2016 with the same three year vesting requirement. The Trust currently holds 50,300 shares for both remaining active schemes. 

The shares have been purchased in instalments since the inception of the Trust at an average of £4.19 per share. The Trust was funded by 

way of an interest free loan and for accounting purposes is seen as an extension of the Group.

19 Non-controlling interests

Equity

82

  2017 2016  £000 £000At 1 October 60 13Share of profit on ordinary activities after taxation 25 95Dividends paid  (59) (48)At 30 September 26 60    Expected charge to income statement 30 September 2017  £000Service cost  2,600Total administration expenses  200Interest on the net defined benefit liability  (244)Expense recognised in income statement  2,556In presenting the above sensitivity analysis, the present value of the defined benefit obligation has been calculated using the projected unit credit method at the end of the reporting period, which is the same as that applied in calculating the defined benefit obligation liability recognised in the balance sheet.Regular employer contributions to the Scheme in 2018 are estimated to be £1.9m.The actual amount to be charged to the income statement for the next financial year might be different to that estimated. This may be due to pensionable salaries or contributions differing from expected, changes to scheme benefits or settlement/curtailment events that are not yet known.FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS

FINANCIAL STATEMENTS

Notes to the Financial Statements
for the year ended 30 September 2017

20 Financial commitments

21 Leasing
  Operating leases with tenants

The Group leases out all its investment properties and certain other freehold properties under operating leases. The future aggregate

  minimum rentals receivable under non-cancellable operating leases are as follows:

22 Derivatives and financial instruments and their risk management

The primary financial risk faced by the Group is foreign exchange exposure as the largest single cost in the income statement is the importation 

of electricity from Europe that is denominated in Euros.

The Group’s currency exposure at 30 September 2017, taking into account the effect of forward contracts placed to manage such exposures, 

was £2.2m (2016: £2.1m) being the translated Euro liability due for imports made in September but payable in October.

All financial instruments for which fair value is recognised or disclosed are categorised within the fair value hierarchy. This hierarchy is based on 

the underlying assumptions used to determine the fair value measurement as a whole and is categorised as follows:

Level 1 financial instruments are those with values that are immediately comparable to quoted (unadjusted) market prices in active markets for 

identical assets or liabilities;

Level 2 financial instruments are those with values that are determined using valuation techniques for which the basic assumptions used to 

calculate fair value are directly or indirectly observable (such as to readily available market prices);

Level 3 financial instruments are shown at values that are determined by assumptions that are not based on observable market data 

(unobservable inputs).

The derivative contracts for foreign currency shown above are classified as level 2 financial instruments and are valued using a discounted cash 

flow valuation technique. Future cash flows are estimated based on forward exchange rates (from observable forward exchange rates at the end 

of the reporting period) and contracted forward rates, discounted at a rate that reflects the credit risk of various counterparties.

83

  2017 2016  £000 £000Less than one year  1,738 1,675Greater than one year and less than five years  5,051 5,352More than five years  1,275 2,326  8,064 9,353   2017 2016  £000 £000a Five year capital expenditure approved by the directors:Contracted 8,088 12,635Not contracted* 66,066 49,087   74,154 61,722b Current rental commitments under operating leases are as follows:Lease payments under operating leases recognised as an expense in the year 246 246Payable within one year 245 245After one year but within five years  831 892 After five years 12,771 12,962  13,847 14,099 *Although this sum is approved it is still subject to formal business cases being reviewed in due course. 
FINANCIAL STATEMENTS

Notes to the Financial Statements
for the year ended 30 September 2017

22 Derivatives and financial instruments and their risk management (continued)
  Foreign exchange risk

The Group utilises currency derivatives to hedge the payment of a proportion of its future purchases of power from France which currently extend 

to the next three calendar years, as well as to reduce exposure to currency movements for material capital projects.

Currency derivatives 

At the balance sheet date, the total notional amount of outstanding forward foreign exchange contracts that the Group has committed are 

as below:

Forward foreign exchange contracts

At 30 September 2017, the fair value of the Group’s currency derivatives is estimated to be a net asset of approximately £7.1m over the next 

three years (2016: £8.7m asset). The fair value of currency derivatives that are designated and effective as cash flow hedges amount to an 

asset of £7.1m (2016: £8.7m asset) and these amounts have been deferred in equity. Given the limited exposure to foreign exchange rate risk 

at the year end no sensitivity analysis has been presented.

The fair value of currency derivatives that are designated and ineffective as cash flow hedges amount to £nil (2016: £nil). In the current period 

amounts of £1.6m were credited (2016: £13.9m debited) to equity and £2.6m credit (2016: £2.6m debit) recycled to the income statement. 

Gains and losses on the derivatives are recycled through the income statement at the time the purchase of power is recognised in the income 

statement.

Fair value of currency hedges

These amounts are based on market values of equivalent instruments at the balance sheet date. 

Commodity risk

Power purchases 
The Group has power purchase agreements with EDF in France. As at 30 September 2017, the import prices, but not volumes, have 
been substantially fixed for 2018. The Group entered into a 10 year framework agreement with EDF on 1 January 2013 which has a 
commitment to procure around 30% of volume requirements at known prices. During 2017 this agreement was extended a further 5 
years to 2027. The remainder of the requirement will be decided by a market pricing mechanism, but with no volume commitment, with a 
goal to deliver a degree of stability in tariff pricing to our customers.

The Company has the ability to generate power as an alternative to importation if this was viewed to be commercially and 
environmentally acceptable.

84

  2017 2016  £000 £000Derivative assetsLess than one year  4,454 2,788Greater than one year  2,790 5,957Derivative liabilitiesLess than one year  - -Greater than one year  (172) -Total net assets 7,072 8,745  2017 2016  £000 £000Less than one year - operational expenditure 30,381 38,375Less than one year - capital expenditure 1,541 -Greater than one year and less than three years  47,552 45,851  79,474 84,226 FINANCIAL STATEMENTSFINANCIAL STATEMENTS

FINANCIAL STATEMENTS

Notes to the Financial Statements
for the year ended 30 September 2017

22 Derivatives and financial instruments and their risk management (continued)

Credit risk 
The Group’s principal financial assets are cash and cash equivalents, short-term investments and trade and other receivables. The Group’s 
credit risk is primarily attributable to its trade and other receivables. The amounts presented in the balance sheet are net of allowances for 
doubtful receivables. Allowances are made where there is an identified loss event which, based on previous experience, is evidence of a 
reduction in the recoverability of cash flows. The trade and other receivables at 30 September 2017 outside the standard 30 day credit terms 
are as follows:  

The credit risk on liquid funds and derivative financial instruments is limited because the counterparties are banks with high credit ratings 
assigned by international credit-rating agencies. The Group monitors its credit exposure to its counterparties via their credit ratings and 
through its treasury policy, thereby limiting its exposure to any one party to ensure that they are within Board approved limits and that there 
are no significant concentrations of credit risk.

For trading related receivables, the credit worthiness and financial strength of customers is assessed at inception and on an ongoing basis. 
Payment terms are set in accordance with industry standards. The Group will enhance credit protection, when appropriate, taking into 
consideration the Group’s exposure to the customer, by requesting securities such as deposits, moving customers to pay as you go meters to 
manage credit risk and implementing payment plans for customers in arrears.

The Group has no other significant concentration of credit risk. Exposure is spread over a large number of counterparties and customers with 
a maximum credit exposure of £26.8m (2016: £17.3m).

Capital management 
Strong capital management is an integral part of the directors’ strategy to achieve the Group’s stated objectives. The Directors review 
financial capital KPI’s on a monthly basis. The £30m private placement drawn down in July 2014 provides long-term funding to the 
Group supplemented by a 5 year £15m revolving credit facility. Liquid funds are managed on a daily basis and placed on short-term 
deposits maturing to meet liabilities when they fall due. The Group is subject to externally imposed capital requirements in respect of the 
borrowing facilities detailed in note 16. The Group has complied with these requirements throughout the year.

Liquidity risk 
The Group maintains a strong liquidity position and manages the liquidity profile of its assets, liabilities and commitments so that cashflows are 
appropriately balanced and all financial obligations are met when due.

Maturity of financial liabilities at 30 September

Borrowing facilities 
Following a reduction of £10m to the RCF the Group had undrawn borrowing facilities at 30 September 2017 of £17.0m (2016: 
£26.1m) in respect of which all conditions precedent had been met. The overdraft facility of £2.0m is annually renewable, and the 
Revolving Credit Facility which expires on 30 May 2019, is expected to be renewable if required.

Maturity of financial assets and liabilities 
The financial assets of the Group comprise deposits placed on the money market with banks which all expire in less than one year.  
The maturity profile of the Group’s financial assets and liabilities at 30 September was as follows: 

Maturity of financial assets at 30 September

Interest rate risk 
Interest rate exposure on the £30m of private placements borrowing is managed by having fixed coupons.

85

  2017 2016  £000 £000Less than 3 months: cash and cash equivalents and short-term investments  8,076 1,925  2017 2016  £000 £000Greater than 30 days  35 124Greater than 60 days 15 98Greater than 90 days 356 409  406 631  2017 2016  £000 £000Less than one year  17,127 17,447More than one year and less than five years  24,595 31,306More than five years  30,000 30,000  71,722 78,753 
Notes to the Financial Statements
for the year ended 30 September 2017

23 Related party transactions

a  Trading transactions and balances arising in the normal course of business

  Counterparty 

The States of Jersey 
and related entities 

Value of electricity 
services supplied 
by Jersey Electricity 

Value of goods & 
other services supplied 
by Jersey Electricity 

Value of goods & 
services purchased 
by Jersey Electricity 

Amounts due to 
Jersey Electricity 

Amounts due by
Jersey Electricity

2017 

£000 

2016 

£000 

2017 

£000 

2016 

£000 

2017 

£000 

2016 

£000 

2017 

2016 

£000 

£000 

2017 

£000 

2016

£000

10,324  10,110 

1,699 

1,382 

1,606 

2,154 

596 

565 

11 

1

The States of Jersey is the Company’s majority and controlling shareholder. Related entities includes all corporatised entities that remain 
wholly owned by, or controlled by, the States of Jersey.

During July, August and September, the Company paid pension contributions on behalf of the Jersey Electricity Pension Scheme owing to 
delays arising from changing the main banking service provider for the Scheme. In total the Company paid £298,000 on behalf of the 
Scheme but was reimbursed fully by the Scheme during the year.

b  Energy from Waste Plant

An Energy from Waste plant was commissioned in Jersey during 2011.  Jersey Electricity signed a 25 year agreement in 2008 to purchase 
electricity produced at the plant by the States of Jersey and to share existing facilities with the Energy from Waste plant.  The value of 
electricity purchased from the facility during the year was £1.1m (2016: £1.1m) and the value of services provided to the plant was 
£0.4m (2016: £0.4m).  

c  Remuneration of key management personnel

The remuneration of key management personnel of the Group (which is defined as the Executive and non-Executive Directors) is set out 
below. Further information about the remuneration of individual Directors is provided in the Remuneration Report on pages 51 to 53.

86

  2017 2016  £000 £000Short-term employee benefits  664 547Post-employment benefits  147 154Non-Executive Director’s benefits  138 129  949 830FINANCIAL STATEMENTS 
 
 
 
FINANCIAL STATEMENTS

Five Year Group Summary (unaudited)

  Financial Statements 

2017 

2016 

2015 

2014 

2013 

Income Statement (£m) 

Revenue  
Operating profit 
Profit before tax 

Profit before tax (pre-exceptional items) 

Profit after tax 

Dividends paid (£m)  

Balance Sheets (£m)

Property, plant and equipment  

Net current assets  

Non-current liabilities  

Net assets  

Financial Ratios and Statistics

Earnings per ordinary share (pence) 

Earnings per ordinary share (pre-exceptional costs) (pence) 

Gross dividend paid per ordinary share (pence)  

Net dividend paid per ordinary share (pence)   

Dividend cover (times) 

Dividend cover (pre-exceptional costs) (times) 

Net debt (£m) 

Capital expenditure (£m)  

Electricity Statistics

Units sold (m) 

% movement  

% of units imported  

% of units generated  

% of units from Energy from Waste plant 

Maximum demand (megawatts)  

Number of customers  

Customer minutes lost  

Average price per kilowatt hour sold (pence) 

Manpower Statistics (full time equivalents)

Energy  

Other  

Trainees  

Total  

Units sold per energy employee (000’s)  

Number of customers per energy employee  

* restated in the 2014 accounts following changes to IAS 19.

102.3 

103.4 

100.5 

14.8 

13.5 

13.5 

10.6 

4.2 

211.9 

18.0 

78.3 

176.3 

34.66 

34.66 

17.25 

13.80 

2.5 

2.5 

(21.9) 

14.4 

621 

(0.6%) 

92.6% 

1.5% 

5.8% 

154 

15.9 

14.8 

13.1 

11.6 

4.0 

209.2 

9.8 

(81.8) 

164.1 

37.69 

33.31 

16.38 

13.10 

2.9 

2.5 

(29.0) 

31.6 

625 

(0.3%) 

91.6% 

2.9% 

5.5% 

149 

14.7 

13.2 

12.4 

10.8 

3.8 

187.8 

12.4 

(74.4) 

147.7 

35.00 

32.94 

15.56 

12.45 

2.8 

2.6 

(17.5) 

13.2 

627 

0.9% 

94.0% 

1.4% 

4.6% 

148 

(restated)*

102.3

5.3

5.4

5.9

4.1

3.4

155.2

16.7

(43.5) 

148.8

13.27

15.23

14.06

11.25

1.2

1.4

(5.2)

25.7

663

4.1%

75.4% 

20.7%

3.9%

155

98.4 

6.5 

6.5 

10.0 

5.0 

3.6 

184.8 

4.7 

(64.7) 

146.1 

16.10 

24.26 

14.75 

11.80 

1.4 

2.1 

(20.2) 

39.9 

621 

(6.3%) 

80.2% 

14.9% 

4.9% 

139 

49,894 

49,532 

49,320 

48,941 

48,623

8 

12.9p 

201 

116 

9 

326 

3,091 

248 

24 

12.8p 

203 

114 

10 

327 

3,079 

244 

7 

12.8p 

201 

106 

12 

319 

3,118 

245 

110 

12.7p 

204 

95 

9 

308 

3,044 

240 

13

12.3p

201

117

11

329

3,297

242

87

    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Calendar

2 January 2018 

Preference share dividend

23 February 2018 

Record date for final dividend

1 March 2018 

Annual General Meeting

29 March 2018 

Final dividend for year ended 30 September 2017

21 May 2018 

Interim Management Statement – six months to 31 March 2018

1 June 2018 

Record date for interim Ordinary dividend

29 June 2018 

Interim dividend for year ending 30 September 2018

2 July 2018 

Preference share dividend

14 December 2018 

Preliminary announcement of full year results

Annual General Meeting 
The Annual General Meeting will be held at the Powerhouse, Queens Road, St. Helier, Jersey on Thursday 1 March 2018 at 2:30pm.  

Details of the resolutions to be proposed are contained in the Notice convening the Meeting.

Press releases and up-to-date information on the Company can be found on the Company’s website (www.jec.co.uk).  

88