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Jersey Electricity Plc

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FY2018 Annual Report · Jersey Electricity Plc
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OUR YEAR

KEY ACHIEVEMENTS 2018

ENERGY GROWTH/SOLUTIONS

• 634 million units of electricity sold

• 50,561 customers on supply, an 

increase of 767

• 98% of new developments going 

all-electric

• 17,587 customers now on 

discounted space and water 
heating tariffs, an increase of 725

• 1,169 customers benefiting from 
uninterrupted E20+ heating tariff

• Smarter Living launched

HEALTH AND SAFETY

• Awarded British Safety Council 

Five-Star Rating

• One Lost Time Accident (LTAs) 
despite major infrastructure 
projects involving international 
teams of contractors

RECORD PROFITS

• Group revenues of £105.9m

• Group pre-tax profits up 14% to 

record £15.3m 

• Powerhouse Retail turnover up  

7% to £13.6m

• Powerhouse Retail profit levels  

up 11% to £0.8m

ST HELIER WEST

• Excellent progress since civil works completed 

September 2017

• Ducts laid in February 2018 for 90kV cables to 

be laid and connected to existing network

• French specialist contractors Engie INEO 

completed build August 2018

• 90kV cable-laying works completed

• Facility in service mid-December 2018

RENEWABLES

• Announced larger scale solar opportunity  

for partners

PEAK DEMAND

• 178MW recorded on 1 March 
2018 at 12.30pm. Well above 
our previous record of 161MW 
set on 2 February 2012 and last 
year’s 158MW 

A YEAR IN FOCUS

SUPPLY SECURITY

• Just six Customer Minutes Lost (CMLs)

ENVIRONMENT

• Delivered power at our lowest ever 

carbon intensity level of   
24g CO2e /kWh

• Over ten times more reliable than UK 

• One tenth of UK grid carbon levels

average

• £1m project to upgrade Normandie 2 

circuit French-side land cable

• Further improvements to the Channel 
Islands Electricity Grid (CIEG) System 
Integrity Protection System (SIPS)

AFFORDABILITY

• Below-inflation 2% tariff rise in 

June first for four years

• Standard tariff 21% below UK 

average and 15% below the EU 
average – outperforming target of 
+/-10% EU15. 

• 90% less carbon than local gas

• 92% less carbon than local heating oil

PEOPLE

• New Head of HR Operations 

appointed

• 50 employees completed HOW 

TO  . . . Management Development 
programme

• 59 employees, including Board 

members, attended Living Leader 
programme

• Performance self-assessments on new 

SMARTSWITCH

• 44,000 Smart enabled meters  

now installed

• 87% of customer base now covered 

• Twin element Liberty 140 rolled out

• Three phase Smart Meters being 

rolled out

• Pay As You Go option scoped ready 

for roll-out early 2019

HR Enterprise System JE Connect
• 79% response to employee survey

• Actions being taken on employee 

survey results

• Two major restructures in Energy 

and Procurement

• Financial Wellbeing event

• Four 21-years’ service awards

• Three 40-years’ service awards

ELECTRIC TRANSPORT

• 383 pure electric vehicles now 

registered in Jersey

• Jersey Post continued  

de-carbonisation of delivery fleet 
with further 18 EVs

• Jersey Electricity increased EV fleet to 
17 and installed 19 charge points at 
La Collette Power Station

• Latest smart charger trialled for roll 

out in 2019

CONTENTS

CONTENTS

CONTENTS

DIRECTORS, OFFICERS AND 
PROFESSIONAL ADVISERS

 CHAIRMAN'S STATEMENT 

 CHIEF EXECUTIVE'S REVIEW 

GROUP PURPOSE 

ENERGY GROWTH 

MAINTAINING AFFORDABLE ELECTRICITY 
AND PRICE STABILITY 

ENSURING SECURITY AND RELIABILITY  
OF SUPPLY 

   GENERATION AND TRANSMISSION 

   DISTRIBUTION 

SMARTSWITCH 

 PROTECTING THE ENVIRONMENT 
 AND CONSERVING RESOURCES 

CUSTOMER SERVICE STANDARDS 

COMMERCIAL  

POWERHOUSE.JE 

JENDEV 

JERSEY ENERGY 

PROPERTY AND JEBS 

HEALTH AND SAFETY 

SUSTAINABILITY IN THE COMMUNITY 

OUR PEOPLE 

OUTLOOK 

 FINANCIAL REVIEW 

 GOVERNANCE 

 FINANCIAL STATEMENTS 

2

4

6

8

12

13

14

16

18

20

22

24

25

26

27

28

30

32

34

37

42

61

NON-EXECUTIVE DIRECTORS 
Geoffrey Grime FCA (Chairman) 
Aaron Le Cornu BSc, ACA 
Alan Bryce MSc, CEng, FIET 
Phil Austin MBE, FCIB, FCMI 
Wendy Dorman BA (Hons), ACA 
Tony Taylor BSc

EXECUTIVE DIRECTORS 
Christopher Ambler BA, MEng, CDipAF, CEng, MIMechE, MBA (Chief Executive) 
Martin Magee CA (Finance)

SECRETARY 
Peter Routier BSc, FCIS

REGISTERED OFFICE 
Queen’s Road, St. Helier, Jersey

PLACE OF INCORPORATION 
Limited company incorporated in Jersey

AUDITORS 
Deloitte LLP, PO Box 403, 66-72 The Esplanade, St. Helier, Jersey

BANKERS 
Royal Bank of Scotland International Limited,  
71 Bath Street, St. Helier, Jersey

BROKERS 
Canaccord Genuity Wealth Management,  
PO Box 3, 37 The Esplanade, St. Helier, Jersey

REGISTRAR 
Computershare Investor Services (Jersey) Limited,  
Queensway House, Hilgrove Street, St. Helier, Jersey

1

 
 
 
 
 
  
 
 
 
 
  
 
 
  
  
 
  
 
  
 
  
 
  
  
 
  
  
 
 
 
CHAIRMAN'S STATEMENT

This year is my last on the Board and I am extremely 
pleased with the enormous progress made by the team at 
Jersey Electricity over my 10 years as Chairman.  

Our Company has substantially completed a significant and 
sustained programme of investment over the last decade 
which has involved the construction of two new submarine 
cables laid between Jersey and France, three major primary 
substations, three reconditioned diesel generators as well 
as a series of other critical projects led by our functions and 
business units focused on delivering an affordable, secure 
and sustainable supply of electricity over the long term.  

Jersey now benefits from a unique energy platform that is 
virtually completely decarbonised and is substantially ‘future 
proofed’ for many years to come – and importantly, it is an 
energy system that has the potential to underpin a ‘smart’, 
zero carbon view of the future.

I am delighted that our investments are creating value 
for consumers and for the business. Not only are we 
strategically well positioned for the future but we have 
recorded our best ever financial performance this year and 
this is matched by an operational performance that is the 
envy of many jurisdictions large and small.  

Our 2% tariff rise introduced in June 2018 was the first rise 
in over four years and our tariffs remain very competitive 
compared with other jurisdictions, including the EU and UK, 
the latter of which saw average power prices increase by 
almost a quarter in the last two years. Supply reliability is 
our best for 10 years and is at a level that is 10 times better 
than the UK on average. In addition, our energy system is 
delivering power into homes and businesses that is not only 
virtually completely decarbonised but one third of which is 
from certificated renewable sources.

Group revenue for the year 2017/18 was £105.9m, 
4% higher than 2017, and profit before tax increased 
to £15.3m, up from the £13.5m achieved last year. This 
was supported by strong underlying performance in the 
Energy business, which saw a new record peak demand 
of 178MW set and a 2% increase in unit sales volumes 
from 621 million to 634 million units. Our retail business 
Powerhouse.je also achieved continued strong growth in 
a challenging sector, with profits up 11% to £0.8m on an 
increased turnover of £13.6m, up 5% on last year.

We have made excellent progress on all our major 
investment projects during the year. St Helier West Primary 
Substation is about to be commissioned. Our Smart 
Metering programme, SmartSwitch, is entering its final 
phase, with 87% of our customers now converted and 
benefits already being realised. We successfully launched 
an innovative ‘smart home’ demonstration concept, ‘Smarter 
Living’, embedded in the Powerhouse retail store which 
is receiving great interest from customers. In France, we 
completed an important £1m upgrade, funded jointly with 
Guernsey Electricity, on our Normandie 2 circuit to increase 
both import capacity and security of supply.

As the Island’s leading energy supplier, we bear an 
enormous responsibility to our customers and we continue 
to seek feedback from them. We are aware there is more 
to do to promote energy efficiency, local renewables and 
electric transportation, but it is reassuring that we continue 
to receive positive feedback from stakeholders. Once again, 
I am pleased to report that our ratings in both our supply 
service and overall customer service showed improvements 
on last year.

Maintaining profitability is essential to continued investment 
in infrastructure and to providing a sustainable electricity 
service for everyone, including all our stakeholders. I am 
also pleased to report a proposed final dividend for this 
year of 8.8p, a 5% rise on the previous year, payable on 
28 March 2019.

My thanks, as always, go to our Executive and non-
Executive Directors and colleagues throughout the business 
for their commitment, hard work and loyalty that have made 
Jersey Electricity the great success it is today.  

I will be formally stepping down as Chairman at the AGM 
on 28 February 2019 and I am delighted to be handing 
over to Phil Austin a Company that is well-positioned for the 
future, and I wish Phil and the whole Board the very best 
in continuing to steer Jersey Electricity through the many 
exciting opportunities ahead.

13 December 2018

2

CHAIRMAN’S STATEMENT

“I step down leaving the 

Company well-positioned for 
the future and the exciting 
opportunities ahead.”

3

CHIEF EXECUTIVE'S REVIEW

2017/18 has been an exceptional year in terms of both 
service delivery and financial performance. Our major 
investment in network assets over recent years is now paying 
dividends for our customers in terms of supply reliability, 
price and carbon reduction, and for the business in terms of 
increased unit sales and profits. Buoyed by the coldest snap 
of weather since 2013, our unit sales increased to 634 million 
kilowatt hours off the back of our highest electricity demand 
ever of 178MW on 1 March 2018. This helped support a 
rise in Energy profits from £11.7m to £13.4m off the back 
of revenues of £82.3m. 

Other business units also performed well and, when 
combined with Energy, produced a Group turnover of 
£105.9m, a 4% rise on last year’s £102.1m, resulting 
a profit of £15.3m being a 14% increase from the 
previous year’s £13.5m and a return that is 
commensurate with our Energy asset  
base of £180m. 

“Our vision includes 
locally generated
renewables delivered
on a fair basis  
for all.”

4

CHIEF EXECUTIVE’S REVIEW

Maintaining profitability is essential considering that we have 
substantially completed a ten-year programme of significant 
infrastructure investment.

Investment continued this year with a £1m upgrade of the 
Normandie 2 (N2) French-side land cable from the beach at 
Surville to the substation at St Rémy des Landes. This work will 
allow us to draw additional capacity from the submarine cable 
network system in a more secure configuration and will further 
protect the Island in the event of a loss of any one cable. 
On-Island, our new £17m primary substation St Helier West 
will shortly be brought into service and will relieve pressure on 
the network in St Helier; future proofing it to meet increasing 
demand.  

Beyond our Energy business, our retail arm, Powerhouse and 
the online powerhouse.je, continued to show strong growth 
with profits moving up 11% to £0.8m in 2018 compared 
with £0.7m last year on a 5% higher turnover of £13.6m 
(2017: £12.9m). This is an excellent achievement in a highly 
competitive sector both on-Island and online. Revenue from 
JEBS, our contracting and building services business, rose 
£0.8m from levels experienced in 2017 to £4.8m, but in a 
challenging year, incurred a loss of £0.2m against a profit 
of £0.1m in 2017. Plans are being implemented to improve 
performance in this business unit. Jersey Energy, Jendev 
and Jersey Deep Freeze all collectively produced profits 
of £0.6m, being 12% higher than last year. Profits in our 
Property division, excluding the impact of investment property 
revaluation, at £1.8m, were £0.2m above last year. 

Having laid a solid foundation in terms of infrastructure 
investment, the business is able to import even more low 
carbon power than ever before, with importation rising to 
95% of total Island demand.  This has yielded increased 
supply security and better affordability as well as our lowest 
ever average carbon intensity for distributed electricity of 
24g CO2e/kWh.  With a largely future-proofed importation 
platform substantially in place, we are now shifting our focus 
even further to the demand side – a focus that will deepen 
our relationships with customers ‘beyond the meter’ and 
optimise those assets to yield higher efficiencies.  We 

expect technology and digital opportunities to have an 

increasingly important role in facilitating efficient 
operation of our business and in creating new 

energy solutions for customers.

As an illustration of this, in July, we 

unveiled ‘Smarter Living’, a physical 
energy hub in the heart of our 

Powerhouse retail store showcasing 
the most energy efficient heating 
technologies, smart controls and 
other smart tech in real home 
settings. The area is an invaluable 
tool for our Energy Solutions team 
that spearheads our load growth 
strategy of fuel switching customers 
from fossil fuels to electric heating 
by enabling them to show first-hand 
how systems will work and look in 
customers’ homes. This is already leading 
to a richer source of fuel switching opportunities.

The area also features Smart Meters, another technology that 
brings benefits to both customers and the business. While the 
ambitious Smart Meter roll-out on mainland UK has faltered, 
Jersey’s £11m SmartSwitch programme is due for completion 
mid-2019. More than 87% of the Island, around 44,000 
premises, are already enjoying the benefits. Looking ahead, 
our 4,500 Pay As You Go (PAYG) customers will have their key 
meters replaced by Smart PAYG Meters next year, enabling 
them to ‘top up’ their meters remotely as easily as they do a 
mobile phone.

We also continue to encourage electric transport that we see 
as another potential load growth area. Transport accounts 
for a third of the Island’s total carbon emissions and is largely 
untapped. This is therefore the next ‘big step’ for the Island 
in reducing emissions. We are leading further development 
of Jersey’s EV charging network and are in the process of 
upgrading our current Rolec public charging infrastructure 
with the latest smart chargers from Chargemaster. Our aim 
is to extend Jersey’s public charging network to around 50 
chargers.

Despite having already virtually completely decarbonised the 
Island’s electricity supply, we recognise the appetite among 
the community for local renewable generation. Our vision 
for the future includes renewables delivered on a fair and 
economically sustainable basis for all customers and not just 
a few.  We believe the best opportunity for Jersey at present 
is ground-based solar PV that is close to or at grid parity (ie 
competitive in cost terms with imported electricity). In July, we 
announced plans to enable the establishment of small ground-
mounted solar farms on brownfield sites with the security of 
long-term purchase contracts with Jersey Electricity, and we are 
making some progress with the first pilot. We are encouraged 
by the policy focus of the new Government in Jersey which 
is prioritising the environment and renewables, and we are 
looking forward to unlocking new renewable opportunities 
with them.

Providing affordable electricity for everyone is one of our 
core objectives and a very challenging one for a business of 
our scale. We were encouraged by the support we received 
from the recent independent States of Jersey review into the 
Standby Charge to be extended to cover all new commercial 
embedded generators.  The review concluded that a charge 
for backup services taken by embedded generators was 
justifiable on commercial grounds and that without it, prices 
would rise for all other customers many of whom are not in a 
position to install solar PV, thermal or wind generators. As well 
as reviewing how this charge should now be implemented, we 
will examine how we can most effectively support a renewable 
industry without creating artificial subsidies.

The 2% tariff rise from 1 June 2018 was our first price rise 
for four years, however, our tariffs for most customers remain 
competitive with other jurisdictions, including the UK which 
saw average rises of 24% in the last two years across the  
‘Big Six suppliers’. We are well within our target of +/- 10% of 
the EU15.

Investment in staff development and succession planning has 
continued to ensure we not only have the energy of the future 
but a skilled, engaged and dedicated workforce to deliver it 
long into the future.

5

GROUP PURPOSE

Affordable

Secure

Low carbon

6

GROUP PURPOSE

CHIEF EXECUTIVE’S REVIEW

We believe in energy for everyone and our purpose remains 
to serve our community sustainably with affordable, secure, 
low carbon energy, today and long into the future, enabling 
residents and businesses in Jersey to thrive and prosper. 
Having laid a solid foundation by providing a clean, secure 
and affordable electricity system that is already virtually 
decarbonised and is the envy of many larger jurisdictions, we 
are shifting our focus to the demand side with Smart Meters 
and related technologies, electric transport and renewables.

Our vision remains to ‘responsibly and sustainably deliver 
value to customers by growing our share of the energy market, 
building services and solutions, enhancing our infrastructure 
and strengthening our relationships with customers’.  We want 
to deliver even greater value to customers by enabling them 
to access the latest smart, energy efficient, home technologies 
that will give them more control, convenience and comfort as 
well as helping to save energy – and money. 

In the absence of competition in the electricity supply market or 
formal regulation, we are acutely aware of our responsibilities 
to our customers and seek to put them at the heart of 
everything we do, serving everyone fairly and efficiently while 
striving to meet their changing needs and demands. 

Our vision  
Our vision is to responsibly and sustainably deliver value to 
customers by:

• Growing unit sales and offsetting pressure from energy 
efficiency by fuel switching from fossil fuels as well as 
finding new applications for electricity.

• Developing services and solutions that create value for 

customers by designing, installing, maintaining, repairing 
and financing equipment and any new technologies 
that use electricity or provide value added services to 
customers.

• Developing ‘Smart’ infrastructure that will supply clean 
electricity securely in the most cost effective manner.

• Strengthening our relationships with customers by better 

understanding their needs and meeting them.

Our priorities  

• Grow electricity’s market share using resources in  

Energy Solutions, JEBS and Energy while managing our 
cost base.

• Complete our Smart Metering programme SmartSwitch 
safely and reliably, in a way that delivers more value to 
the consumer.

• Design and develop our replacement Queen’s Road 
infrastructure, finalising approval process for the 
investment.

• Optimise the operation of La Collette Power Station as 
back-up to robustly protect supplies in the most efficient 
way.

• Find and deliver economically viable ways to develop on-
Island renewables, socialising the benefits in a fair way 
across the community.

• Develop our digital strategy to broaden and deepen our 
use of technology, improving efficiencies and enhancing 
services to customers, building on ‘Smarter Living’.

• Roll out the new electric vehicle smart charging solution 

across Jersey.

• Continue the development of our non-energy businesses 
so that they are sustainable and provide support to the 
core electricity business.

• Continue our programme of ‘managed change’, 

succession and people development across the business.

Our values  

• Safety: We do everything safely and responsibly or not 
at all – nothing is more important than the safety of the 
public, our customers and our staff.

• Customer focus: We listen to our customers and seek to 
understand and respond to their needs, treating them 
the way we would wish to be treated, with respect and 
honesty.

• Teamwork: We respect and value our colleagues as 

individuals and we believe we are stronger as a team, 
leading to better solutions and a more enjoyable and 
rewarding work life.

• Responsibility: We accept responsibility for everything we 
do, safeguarding the natural environment and the local 
community, as well as the interests of all our customers 
and staff.

• Excellence: We strive to work in a way that is both 

effective and efficient, continuously improving everything 
we do - innovating where we can but keeping things 
simple.

• Reliability: We are trustworthy, dependable and reliable, 
delivering on our commitments and always there when 
our customers need us.

7

total customers

50,561

ENERGY GROWTH

Units sales, at 634 million, increased 2% on last year’s 
621 million buoyed by a period of severe temperatures 
in February and March that also resulted in our previous 
record peak demand of 161MW, set in February 2012, 
being exceeded three times in one week and culminating in 
a new record of 178MW on 1 March 2018. Nevertheless, 
the ever-increasing downward pressure of energy efficiency 
remains. While always advising our customers how to 
become more energy efficient, we also seek to counter the 
impact by developing propositions that encourage them to 
fuel switch from gas and oil to electricity in both domestic and 
commercial markets. Maintaining unit sales distributed across 
our network helps to unitise fixed costs and keep prices 
competitive.

Energy Solutions  
Our team dedicated to load growth through fuel switching 
is Energy Solutions and this small team has again exceeded 
target by achieving over 160 fuel switches in the domestic 
market. To further aid this important work, we have this year 
invested in a new customer-facing asset, ‘Smarter Living’. 
‘Smarter Living’ is a one-stop ‘Energy Hub’ that is the most 

PEAK · 01 MARCH 2018

178MW

8

17,587

customers on 
discounted tariffs

advanced energy-efficiency-promoting and Smart tech 
showcase in the Channel Islands, if not the UK. Built in the 
heart of our Powerhouse technology retail store, ‘Smarter 
Living’ enables our customers to examine and learn about the 
latest energy efficient, low carbon heating systems and other 
smart home technology in a real home environment so they 
can see how these technologies would look and feel in their 
own homes. During the official opening in July, UK smart 
city expert Joe Dignam commended ‘Smarter Living’, saying 
he had never seen a space that brought together so many 
different manufacturers of smart technology under one roof.

Bringing ‘Smarter Living’ to life in a short time frame also 
embodied our value of Teamwork by bringing together teams 
from right across the Group including Energy Solutions, 
Powerhouse retail, Customer Care, JEBS for the install, and 
Jersey Energy who delivered a comprehensive 12-week 
training programme that helped turn Customer Care Advisers 
into even more knowledgeable Home Energy Advisers. 

Already paying dividends, in August, ‘Smarter Living’s’ 
first full month of operation, we saw a 50% increase in 
fuel switching leads to the Solutions team. The area is also 
hosting educational and promotional events for architects, 
contractors and the Island’s associated tradesmen to 
encourage greater application of low carbon electricity in the 
most efficient ways possible. The smart and digital revolutions 
are upon us and we aim to be at the forefront by helping our 
customers understand and embrace these technologies that 
will help them lead cleaner, greener lives.

Commercial  
The team continues to also make good progress in the 
important commercial sector. As well as converting many 
hotel and restaurant kitchens to all electric solutions that 
include energy efficient induction cooking, heat pumps  
are now the main choice for heating and cooling new  
office buildings. 

Electricity remains the first choice for developers seeking 
energy efficient building designs. Building standards today 
mean little energy is needed for heating so most of 

the opportunity is in general light and power and 
cooling applications. We have maintained our 

position with over 98% of new builds choosing 
efficient electric solutions for heating and 

cooling.

ENERGY GROWTH

CHIEF EXECUTIVE’S REVIEW

9

Electric transportation
The total number of electric vehicles registered in Jersey  
at year end was 383, an increase of 112 on last year, 
which shows the tide is beginning to turn, albeit slowly, as 
advances in battery technology and an increased range of 
models and high-end marques entice owners off traditional 
combustion-engine vehicles. The number of commercial 
electric vans has also risen from 52 to 72 as more businesses 
wake up to the environmental and financial advantages of 
electrifying their transport.

Jersey Post has continued the de-carbonisation of its  
110-vehicle fleet that Jersey Electricity helped to facilitate 
in 2016. This year, Jersey Post added another 17 Nissan 
ENV200s bringing the total to 47 Nissans plus one LDV  
(formerly Leyland DAF Vans) on a year’s free trial and it 
plans to add at least a further 15 Nissans and an electric 
Renault Master Van in 2019.

Security company G4S is currently awaiting delivery of its 
first EV and on completion of a successful trial hopes to  
expand electrification of its extensive fleet over time. The 
BMW i3 is proving a success with law enforcement  
agencies. States of Jersey Police have taken the lead from 
the Irish Police Force and Czech Republic in ordering three 
BMW i3s following a successful trial in the Island.

Jersey Electricity has been at the forefront of increasing the 
awareness of the economic and environmental benefits of 
electric transportation and facilitating its uptake in Jersey 
since 2011 when we took part in a worldwide trial of 

zero-emission, all electric Mercedes smart cars, introduced 
the first Peugeot iOn to the Island and added the Nissan Leaf 
to our fleet.

By 2013 we had installed 14 public EV charging bays 
in town multi-storey car parks and our own Powerhouse 
car park. We also launched the Evolve EV owners’ club to 
provide free access to these chargers and free installation of 
a home charger for a monthly fee. By 2014, registered EVs 
in Jersey topped 100, and we had increased public charge 
points to 18. By 2015, we were seeing increasing requests 
from developers to install EV charging points as part of 
their initial builds. Jersey now has over 70 EV charge points 
(private and public but excluding domestic).

Our focus on electric transport continues and this year we 
trialled the latest smart charger and portal system from 
Chargemaster at our Powerhouse headquarters and are now 
in the process of upgrading the existing public Rolec charge 
points. The system is designed with a modern back office 
and customer portal which will allow more flexible tariffs and 
charging access arrangements for Jersey residents and visi-
tors. We have plans to extend the public charge network to 
50 across the Island and we hope to secure parking places 
from the States of Jersey and Parishes to facilitate this. 

Transport still currently accounts for a third of Jersey’s overall 
carbon emissions and the States of Jersey Energy Plan – Path-
way 2050, ratified in 2014, states the following targets:

If these targets were 
met, the impact on CO2 
would be savings of...
by 2020 · 5,579 tonnes
by 2030 · 16,738 tonnes
by 2040 · 33,465 tonnes
by 2050 · 50,213 tonnes

  % NEW CARS 
REGISTERED AS ULEVs
(ULTRA LOW EMISSION VEHICLES)

90% · 2050

60% · 2040

30% · 2030

10% · 2020

We know decarbonising transport is the next 
big step in helping Jersey further reduce its 
overall emissions and we look forward to en-
gaging with government to bring this about.

10

ON JERSEY REGISTER

AS AT END 

2018

1646

ENERGY GROWTH

CHIEF EXECUTIVE’S REVIEW

72

249

11

383TOTALELECTRICVEHICLES  R ISE

E

2014  P R I C

1.5%

  R I SE

E

2018 P R I C

2%

FIRST

price
RISE IN
4
YEARS

MAINTAINING AFFORDABLE 
ELECTRICITY AND PRICE STABILITY

The year brought our first tariff rise in four years, the last 
increase being 1.5% in April 2014. While any increase 
is regrettable, the below-inflation rise of 2% that came into 
effect in June 2018 was restrained and ensured our tariffs 
continue to remain competitive compared with similar and 
even larger jurisdictions, which benefit from economies 
of scale, and bettered our target of +/-10% of the EU15 
average. 

Prices and, importantly, price stability are rated by our 
customers as the most important factors in the provision of 
our service and we believe our record on price stability is 
commendable given our heavy investment in infrastructure 
in recent years and when set against the UK where the ‘Big 
Six’ suppliers have increased retail prices by an average 
24% over the last two years.

In May 2017, we re-negotiated our supply agreement with 
EDF, extending our importation framework by five years to 
2027 to help maintain a stable importation regime over a 
potentially uncertain Brexit period. EDF has since assured 
us that whatever the final terms of the UK’s exit from the 
European Union in March 2019, this will not affect or 
impact our existing supply agreement. This agreement 
combines a fixed price component with the ability to price 
fix future purchases over a rolling three-year period based 
on a market related mechanism linked to the European 
Energy Exchange (EEX). 

This year we imported 95% of Jersey’s electricity 
requirements from EDF. This represents a substantial portion 
of our cost base and is contractually denominated in Euro. 
To reduce our exposure to foreign exchange fluctuations 

and to aid tariff planning, we enter into forward currency 
contracts. Due to this hedging, the average Euro/Sterling 
rate underpinning our electricity purchases during this 
financial year was 1.27 €/£ against the average of  
1.13 €/£ due to continuing volatility on foreign exchange 
markets brought about by Brexit. While our strategy does 
provide us with some degree of protection and foresight, 
we expect further turbulence in energy and foreign 
exchange markets going forward.

Our Smart Meter installation programme SmartSwitch 
has already enabled us to introduce the more customer 
focused, 24-hour uninterrupted heating tariff Economy 
20 Plus (E20+) that supports our fuel switching strategy. 
Around 200 customers a year are joining this tariff. This 
year over 700 new domestic customers joined our various 
discounted space and water heating tariffs bringing 
the number of customers now on our off-peak tariffs to 
17,587.  With the SmartSwitch project due for completion 
in 2019, we hope to investigate more time-of-use tariffs 
to supplement the existing off-peak tariffs that could bring 
further economies for customers depending when they use 
electricity.

A States-of-Jersey-commissioned review by UK Economic 
Consultant NERA into the proposed extension of our 
Standby Charge for new Commercial customers installing 
embedded generators, but still requiring grid backup 
services, found that a charge was justified. NERA, 
however, suggested that other charging models might be 
considered in the longer-term and we have committed to 
considering options as we go forward.

12

ENSURING SECURITY AND RELIABILITY OF SUPPLY

CHIEF EXECUTIVE’S REVIEW

77*

AVERAGE ‘BIG’ SIX UK ELECTRICITY  
DISTRIBUTER CMLs IN 2016-2017

6

JERSEY CUSTOMER 
MINUTES LOST (CMLs)

ENSURING SECURITY AND 
RELIABILITY OF SUPPLY

Jersey is the envy of many island communities for its stability, 
standard of living and thriving mixed economy. Underpinning all 
those attributes, however, is an enviable, clean, affordable and 
importantly, secure electricity system.

After price, supply security is the most important aspect of 
our service to our customers. As an essential service provider 
operating in a monopoly position, it is also crucial to our 
reputation. We measure reliability in Customer Minutes Lost 
(CMLs). This represents the total supply interruption time in 
minutes experienced by our customers averaged across all 
customers connected to the network in a year. This year our CMLs 
were just six which again compares very favourably with the UK 
where the ‘Big Six’ distributers averaged 77 CMLs in 2016-17, 
the latest year for which figures are available.* 

Ensuring we have enough capacity to meet demand (‘supply 
margin’) is fundamental to supply security. The importance of 
this was evident this year when our previous record demand of 
161MW, which has stood for six years, was surpassed three 
times in one particularly cold week, culminating in a new record 
of 178MW on 1 March 2018.

Even with three supply links to France successfully 
operating now for two years, we continue to invest in 
security. In particular this year, and in partnership with 
French transmission operators Réseau de Transport 
d’Électricité (RTE), we have upgraded the French-side 
land cable of our Normandie 2 (N2) circuit, increasing 
our importation capacity and we have carried out further 
work on our System Integrity Protection Scheme (SIPS) that 
provides cover and balance to our entire transmission 
network in times of stress. Crucially, on-Island, we are 
about to commission our much-needed new primary 
substation St Helier West which will secure existing supplies 
and future proof the network in and around St Helier.

We work to an adapted ‘N minus 1’ standard. This 
means we seek to maintain supplies to all customers 
during the failure of the largest component in the system 
(see below) and we strive to minimise the risk of such an 
asset failure. When assets do fail, we seek to ensure we 
are well prepared to deal with this by restoring supplies 
safely and quickly.

SUPPLY SECURITY STANDARD
Jersey Electricity’s system is designed to meet an 

‘adapted N minus 1 security standard’ as follows:

•  A one-in-eight year winter peak demand
•  All normal load in the event of the loss on the single 
largest interconnector with France (N minus 1) plus  
a simultaneous failure of the largest:

          o  Diesel generator; and
          o  Gas turbine
•  75% of peak winter load for 48 hours from on-Island 
generation (no simultaneous loss of on-Island capacity)

•  No coincidence of the above

*Source: Ofgem RIIO ED1 Annual Report 2016-17

13

Generation
This year we imported 95% of our electricity requirements from 
EDF and generated only 0.2% on-Island at La Collette Power 
Station. The remaining 5% came from the local Energy from 
Waste (EfW) Plant. In a year that saw our previous record 
demand exceeded three times in one week, however, the 
importance of maintaining La Collette generating assets is 
clear. The station was brought into action as a precautionary 
measure to supplement imports when temperatures plummeted 
at the end of February and start of March 2018. Our previous 
record demand of 161MW, that has stood since 2 February 
2012, tumbled on 27 February 2018 when peak demand 
hit 165MW. This was surpassed the following day by 
175MW only to be exceeded again on 1 March by 178MW 
and La Collette played an important role in meeting these 
extraordinary loads. 

So while our main focus and investment this year has been on 
our transmission and distribution networks, the Energy team 
has undertaken considerable maintenance work at both La 
Collette and Queen’s Road Primary Substation, which houses 
two fast-start gas turbines with a joint capacity of 47MW. A 
third 28MW gas turbine at La Collette underwent an upgrade 
of its control system. In addition, three of our five Sulzer Diesel 
Generators underwent major works. 

We also completed the once-in-a-decade task of cleaning and 
inspecting the gas-oil storage tanks situated beneath the car 
park at Queen’s Road and which supply the two gas turbines 
instantly in the event of an emergency or severe interruption to 
our imported supplies. 

Transmission
On-going investment in maintenance of our 90kV 
transmission network is vital for supply security and to meet 
the increasing demand we witnessed in 2018. This year we 
completed an important £1m project to increase the capacity 
of our Normandie 2 (N2) French subsea supply cable that 
was installed in 2000. The upgrade of the 2km French-side 
land cable from the beach at Surville, Normandy, to the 
substation at St Rémy des Landes increases the joint capacity 
of N2 and Normandie 1 (N1), which follow identical routes 
from St Remy to Archirondel, from 145MW to 163MW. 
When combined with Normandie 3 (N3), installed in 2014 
along a more southerly route from Périers to Gorey, the three 
links provide the Channel Islands with a total of 263MW of 
low carbon electricity or 225MW total capacity in a more  
secure, parallel configuration.

Like the cable installations themselves, the project was 
another joint Channel Islands Electricity Grid (CIEG) project 
between Jersey and Guernsey Electricity. The new cable was 
installed by French network operator Réseau de Transport 
d’Électricité (RTE) and the works involved shutting down 
the N2 circuit throughout August and September, and also 
involved uprating the switchgear at St Rémy des Landes. 
We also took the opportunity to enhance the reburial works 
done last year on the N2 circuit on the beach at Surville, by 
installing additional, environmentally friendly beach erosion 
prevention measures.

14

ENSURING SECURITY AND RELIABILITY OF SUPPLY

CHIEF EXECUTIVE’S REVIEW

638 GWh
Imported from EDF
Hydro 34%   Nuclear 66%

33 GWh
Generated by EfW plant

1 GWh
JE locally generated

ELECTRICITY SOURCES 
2017/2018 IN %

YEAR

2010-11

2011-12

2012-13

2013-14

2014-15

2015-16

2016-17

2017-18

JE

1.8%

2.5%

20.7%

14.9%

1.4%

2.9%

1.5%

0.2%

EfW

2.6%

5.2%

3.9%

4.9%

4.6%

5.5%

5.8%

4.9%

-1.3%

-0.9%

+2.9%

Import

95.6%

92.3%

75.4%

80.2%

94.0%

91.6%

92.0%

94.9%

15

St Helier West
October 2018

16

ENSURING SECURITY AND RELIABILITY OF SUPPLY

CHIEF EXECUTIVE’S REVIEW

This year we installed around 
28km of new cable, seven 
new substations and 883  new 
services. We also refurbished 
11 substations and maintained 
184 substations and 18km of 
overhead line. Substations on 
the network now number 787.  

Distribution
It is over four years since we acquired the site for a much-needed 
new primary substation in St Helier and I am delighted to report 
that one of the most challenging infrastructure builds we have ever 
undertaken - St Helier West Primary Substation - is about to be 
commissioned and put into service. French specialist contractors 
Engie INEO finished the build works in August 2018 and Nexans 
began the 90kV cable works in September, ensuring this important 
£17m facility is operational, as scheduled, in December 2018.

The 10,000 sq ft, steeply sloping former coastal quarry was 
technically very challenging and we had to undertake protracted 
investigations throughout 2015 before the civil works could even be 
scoped. After extensive excavation and piling, the concrete slab was 
cast and civils works completed in September 2017.  Engie INEO 
then moved in to begin the actual build. 

In February 2018 we laid the ducts through St Aubin’s Inner Road, 
Victoria Avenue and the Lower Park to the existing 90kV network in 
the promenade, which the site connects to. Two large transformers, 
built in Tironi, Italy, were delivered in March and by May the 
protection and control system was being installed, followed by the 
11kV switchgear two months later.

It is the fourth time Jersey Electricity has used the French company 
on such a project. The Engie INEO design uses simple air insulated 
components integrated into the building’s structure. This not only 
allows us to carry out our own maintenance and repairs, using 
the building this way also means a more aesthetically pleasing 
appearance can be achieved. Next year the façade and retaining 

wall will be clad in granite to blend into the 

surrounding landscape and the surrounding 
area re-landscaped to include a public 
viewing platform overlooking St Aubin’s Bay.   

St Helier West will give relief to around 
70-80% of St Helier’s network 
that had been under stress 
for some time due to heavy 
loads and aging cables. 
It also future proofs the 
network to meet the 
increasing demand for 
electricity as Jersey 
moves towards an 
increasing inter-
connected and 
electrically driven 
world. Our objective 
is to leave the site in 
a better condition 
than we found it.

Tony Taylor

17

Chris Ambler

Mark Vivian

SMARTSWITCH

Digitilisation is one of the major global trends among utilities 
that has the potential to transform the customer experience in a 
way that was unimaginable a few years ago.  Our investment 
in Smart Meter technology is a cornerstone project from which 
we can further our demand-side aims and accelerate our 
journey into a digital future. 

We are already well ahead of the UK when it comes to the roll 
out of Smart Meters. Our £11m, four-year project SmartSwitch 
is due for completion mid-2019. At year end 87% of Jersey, 
or 44,000 premises are already enjoying the benefits that 
this technology brings. The technology also aids our long-term 
decarbonisation strategy by enabling new tariffs that encourage 
customers to move from fossil fuels to low carbon electric 
heating, a move now regarded in Europe as a major driver of 
lower carbon emissions.

Jersey’s Smart Meters work in tandem with Smart Account, a 
secure online customer portal, specially designed for Jersey 
Electricity customers by our billing provider Swiss Post Solutions 
and our own in-house software developer Jendev, to give 
customers more insight and a better understanding of their 
energy consumption than ever before.  Though currently still in 
the trial stage, over 1,400 Islanders have already signed up 
for Smart Account that enables them to view their electricity 
consumption profile in simple charts on their phone, tablet or PC 
and compare usage and with that of similar properties if they 
choose. They also receive and store their bills in Smart Account.

Looking ahead, our 4,500 Pay As You Go (PAYG) customers 
will next year benefit from the biggest enhancement to the 
Island’s ‘key meter’ system for decades as the Smart Meter roll-
out enters its final phase. Smart PAYG Meters will mean an end 
to the key charger, enabling customers to ‘top up’ their meters 
remotely as easily as they do a mobile phone. This means 
elderly or vulnerable customers, who have difficulty getting out 
to top up their keys, will be able to allow a relative or friend 
to credit their meters on their behalf without the inconvenience 
of having to return to the house with the key. There will also be 
the added convenience of more than 100 ‘top-up’ locations to 
choose from compared with the current 20.

SmartSwitch has been and continues to be a hugely complex 
project logistically and technically. This was recognised by 
Digital Jersey at its inaugural Tech Awards where SmartSwitch 
was short listed in the Technical Project of the Year category. 
The project involved the sourcing and manufacture of meters 
specifically designed to work with our low carbon, twin element 
heating tariffs while being compatible with UK standards, and 
the introduction of a new internal powerline carrier network,  
the biggest network in Jersey outside the telecoms industry. 
Despite the challenges - planning, gaining access to premises, 
ensuring supply chain of meters, data gathering, data 
protection, data transmission - SmartSwitch brings multiple 
benefits to customers and the business. 

18

As well as enabling 
the introduction 
of our first 24-hour 
uninterrupted heating 
tariff, Economy 20 Plus 
(E20+), other benefits to 
customers include: 

•  An end to the inconvenience 
of meter readers calling.

•  The elimination of around 8,000 

estimated readings a year.

•  An end to pro-rata billing when tariffs 

change.

•  Bills on the same date each quarter, giving four accurate  

and equal billing periods.

•  Swift and remote change of tenancy with on-demand reads.

•  Swift and remote change of tariffs.

•  More information and a better understanding of consumption 
than ever before through the personal online Smart Account. 
www.smartaccount.je runs in tandem with Smart Meters, 
currently on trial pending further development to meet 
customer demands, already around 1,400 customers have 
signed up.

•  A safety check of their installation carried out during the 

meter changeover.

•  Possibility of new tariffs offering further economies 

depending on time of use.

For the business, SmartSwitch has meant:

•  More efficient usage mapping in real time to optimise and 

better maintain the distribution network.

•  Reduction in meter reading staff leading to lower costs of 

operating the network.

•  Reduced Health and Safety risk of meter readers having to 

access different properties.

•  Elimination of difficult-to-access ‘Must Be Reads’.

•  Increased uptake of Direct Debit payment due to precision of 

consumption data.

•  Potential future load growth encouraged by possible new 

time-of-use tariffs offering further economies.

•  Further emissions reduction by subsequent growth in 

decarbonised heating.

Importantly, the end-to-end metering system and its customer 
interface have been designed to have a lifespan of 10 to 
15 years with the flexibility to develop and change to meet 
the future needs of customers whose data viewing habits are 
constantly evolving. 

ENSURING SECURITY AND RELIABILITY OF SUPPLY

CHIEF EXECUTIVE’S REVIEW

19

PROTECTING THE ENVIRONMENT 
AND CONSERVING RESOURCES

JERSEY ELECTRICITY

24G CO2e /KWH

JERSEY LPG

241G CO2e /KWH*

JERSEY HEATING OIL

298G CO2e /KWH*

UK ELECTRICITY

238G CO2e /KWH**

20

*Building Bye-Laws (Jersey) Technical Guidance Document 11.1B 2016

** Department for Business, Energy and Industrial Strategy 
Greenhouse Gas Reporting - Conversion Factors 2018

ENVIRONMENT | RENEWABLES

CHIEF EXECUTIVE’S REVIEW

Jersey Electricity has long been committed to environmental 
excellence whether that be in the services we provide to 
customers or within our own business activities. Never has this 
been more important than today. Global warming continues to 
outstrip humanity’s attempt to tame it. CO2 levels rose around 
3% a year between 2000 and 2013, and by about 0.4% a 
year between 2013 and 2016. A landmark report by the UN’s 
Intergovernmental Panel on Climate Change (IPCC) has warned 
that the world has just 12 years to halt global warming before 
the planet is plunged into extreme heat, drought, floods and 
poverty. The IPCC warned that the planet is currently heading 
to warm by 3oC and to slash that to less than 1.5oC, as laid 
out in the Paris Agreement on Climate Change, would require 
the Earth to reduce the amount of CO2 produced each year by 
45% by 2030 and reduce CO2 production to zero by 2050.

Everyone needs to play his or her part, however small. Here 
in Jersey, the States of Jersey Energy Plan ‘Pathway 2050’, 
approved in 2014, set a target of an 80% reduction on 1990 
emissions levels by 2050. Jersey Electricity has already helped 
the Island make significant strides towards reaching that target. 
Between 1990 and 2014 Jersey achieved a 36% reduction in 
emissions (measured in tonnes of carbon dioxide equivalent, 
CO2e), mainly due to Jersey Electricity’s switch from local 
generation, using gas oil, to importing low carbon supplies 
from France. This year we delivered power to customers at the 
unprecedented low carbon intensity level of 24g CO2e/kWh. 
This is one tenth of the emissions of the UK’s electricity system, 
calculated at 238g CO2e.

But we know there is more to be done. We are now setting 
our sights on helping to facilitate a ‘zero carbon island’, and 
the only way to achieve this is to intensify our efforts to replace 
gas and oil for heating and cooling and to further encourage 
the electrification of transport in Jersey. For this, we need the 
support of government with which we continue to work closely.

We encourage our customers to become more energy efficient 
as this also has a significant role to play. By next year all 
our customers will benefit from a Smart Meter which, when 
combined with the online Smart Account, will enable them 
to better understand and monitor their electricity and identify 
how to change consumption behaviours. We also want to 
encourage our customers to take advantage of the latest energy 
saving smart home technologies and low carbon heating 
systems that we now showcase in ‘Smarter Living’ where expert 
energy saving advice is also on hand from our trained advisers.

As an energy company, our own business activities can have a 
big environmental impact and we use the stringent standards of 
the British Safety Council (BSC) Five Star Environmental Audit 
to benchmark ourselves and ensure continual improvement. 
We were pleased to be awarded a very good Four Stars in a 
year in which we expanded our environmental risk assessment 
processes, improved internal benchmarking for environmental 
KPIs for plastic and paper reduction, and installed a £1.2m 
improved energy efficient heating, ventilation and air-

conditioning system at our Powerhouse offices and store which 
is supported by our own 19kW photovoltaic array that we 
intend to expand next year.

Renewables
Although we meet a third of Jersey’s electricity requirements 
with renewable hydro electricity from the French La Rance Tidal 
Barrage and Power Plant, we recognise a growing interest 
in producing local renewables and we are doing all we can 
to bring them into the energy mix as part of our ‘zero carbon 
island’ strategy.

Given the competitive price at which we can source electricity 
today however, and the relatively high cost of production 
from renewables, this remains challenging to achieve without 
subsidy in the form of higher prices or taxes.  Large scale 
offshore wind power is closer to economic viability than tidal 
power although it still requires subsidy, while onshore wind is 
difficult due to planning, noise issues and land prices. Although 
Jersey Electricity is willing to provide some financial support to 
facilitate such schemes, the scale of investment requires a more 
coordinated approach involving the States of Jersey.  

We believe large scale, ground-based solar PV is closer to grid 
parity and has potential in Jersey although we should note that 
it is not a reliable, dispatchable source of energy and would 
not replace other on-Island generation. In July we announced 
plans to enable farmers, developers, the States, parishes or 
any other landowner the opportunity to acquire a stake in 
a new renewables energy sector by inviting expressions of 
interest to participate in one or more pilot ‘solar farm’ projects 
of between 250 kilowatts and one to two megawatts. Jersey 
Electricity would guarantee to buy all the electricity generated 
at an agreed unit price for up to 20 years with the security of 
a long-term purchase contract.  This has the merit of facilitating 
the most cost effective form of renewable generation that will 
not lead to increased prices or taxes, and can also be fairly 
distributed to customers in a socially equitable way.

We remain committed to connecting smaller scale embedded 
renewable generators to our network on terms that allow the 
Company to fairly recover the costs of grid backup services 
for situations where generators cannot or will not generate. 
Without such a charge, other customers, who cannot install 
renewables, would be burdened with an increasing proportion 
of grid costs in the form of higher retail prices as can already 
be seen in other jurisdictions. In November 2016, we gave 
a year’s notice of our intention to extend Standby Charges 
to all new embedded generators requiring grid backup. We 
extended this by six months following a States proposition 
for a review into the charge. That review, by UK Economic 
Consultant NERA, found that a fair charge for backup services 
was justified albeit that other more far reaching mechanisms 
could be preferable. Jersey Electricity will consider this as we 
move forward.

21

CUSTOMER SERVICE 
STANDARDS

Customer Focus is one of our six core Values: ‘We listen to our 
customers and seek to understand and respond to their needs, 
treating them the way we would wish to be treated, with 
respect and honesty.’

To understand their needs we seek to engage with them 
in various ways to obtain feedback on our services as 
well as predict and prepare for their changing needs and 
expectations. We believe that meeting or exceeding our 
customers’ needs is important in protecting our franchise in 
the community. Two significant examples of where we have 
listened to our customers and acted this year are ’Smarter 
Living’ and ground-mounted solar farms. 

During a series of focus groups held in 2017 our customers 
said they would like to see a physical ‘Energy Hub’ in Jersey, 
a one-stop centre where they could see, touch and learn about 
heating technology first hand and obtain advice from trusted, 
trained advisers. Our answer was to build ‘Smarter Living’ our 
energy efficiency and smart tech showcase in the heart of our 
Powerhouse retail store. 

Similarly, despite already distributing one third of our 
electricity from renewable sources, we have recognised a 
growing appetite for local renewable generation. After much 
research and installing our own solar PV rooftop system at the 
Powerhouse in 2013 we have concluded that ground-mounted 
solar is the most viable option in Jersey, and in response to 
customer demand, have this year put in motion a scheme to 
enable landowners and developers to acquire a stake in a 
local renewables sector in the form of small solar farms on 
brownfield sites.

As well as the renewables survey, our independent analytics 
company, Island Global Research (IGR), conducted our annual 
corporate survey and another specific to home heating. The 
2018 corporate survey contained additional questions into 
our customers’ perceptions of the business in general. A larger 
sample (635) was used and updated methodology applied. 
This means the average performance rating was calculated 
by assigning a value to the response where 1=very poor, 
2=poor, 3=below average, 4=average, 5=above average, 
6=good, 7=very good, and the value scaled to provide a 
value out of 10. Results of the past three years have been 
recalculated using this method and restated to enable accurate 
benchmarking.

As with previous years, however, customers were asked to 
‘weight’ out of 100 the importance of four electricity supply 
functions:

• Running costs and price stability
• Security and quality of supply
• Customer and technical service support
• Environmental performance

22

then rate our performance against each element. Once again 
customers rated running costs and price stability as the most 
important attribute of our service.

Our overall performance score combines the individual 
performance ratings with the weight that reflects the 
importance customers give each element. Under the new 
methodology our overall rating is 6.5/10 or 65%. This reflects 
a consistent level of improvement over the last few years.

The updated methodology was also applied to questions about 
customer service. When applied to previous years, results 
show no significant changes although our overall customer 
service rating of 68% was marginally up on last year’s 66%. 

For the first time IGR created a sub-group of respondents who 
had been in contact with us for whatever reason and who 
had therefore experienced customer service first hand, during 
the past 12 months. Almost a third (31%) of this group rated 
our overall customer service 9 or 10 out of 10 and 65% gave 
7 or above. This group’s average performance ratings were 
higher than the group that had no direct contact with us on all 
dimensions of customer service. They rated overall customer 
service as 72%, helpfulness dealing with telephone requests 
74%, speed of response dealing with a technical problem 
71% and clarity of bills 68% – all above average ratings.

Of course, surveys are just one way we garner feedback. By 
far the most commonly used channels day to day are email, 
phone calls and visits to Customer Care which this year 
has been relocated to the ‘Smarter Living’ area inside the 
Powerhouse retail store. This is more convenient for customers, 
brings staffing efficiencies and increases footfall to ‘Smarter 
Living’ and the Powerhouse.

Approximately 350 interactions a month are recorded on 
our call logging software Microsoft Dynamics Customer 
Relationship Management System (CRM) and dealt with by 
the appropriate department in the timeframe set in Standard 
of Service 5. This year there have been no breaches of our 
Service Standards.

SERVICE SUPPORTENVIRONMENTAL PERFORMANCESECURITY OF SUPPLY29%RUNNING COSTS AND PRICE SECURITYTRUNNINGCOOSSTSSANDPRIICCESECURITY35%21%CUSTOMER & TECHNICAL15%Which attribute of our service is MOST IMPORTANT to our customers?CUSTOMER SERVICE STANDARDS

CHIEF EXECUTIVE’S REVIEW

Customer Focus is one of our 
six core Values: ‘We listen 
to our customers and seek 
to understand and respond 
to their needs, treating them 
the way we would wish to 
be treated, with respect and 
honesty’.

“ ...exceeding our 

customers’ needs is 
important in protecting 
our franchise in the 
community.”

Our overall performance score combines the 
individual performance ratings with the weight that 
reflects the importance customers give each element. 
Under the new methodology our overall rating is 
6.5/10 or 65%. This reflects a consistent level of 
improvement over the last few years which have been 
restated using the new calculation methodology.

OLD FIGURES?

23

65%64%62%62%2015201620172018Our retail business, the Powerhouse and its online division 
powerhouse.je, continues to evolve and grow. It delivered its 
best financial performance for the second successive year, 
continuing a period of year-on-year growth that started 
in 2014. Revenues at £13.6m were up 5% on last year’s 
£12.9m, with profits up 11% to £0.8m (2017: £0.7m).

We continued our focus started last year - consolidating 
our position after our restructure and refining what we do 
best. Having exited toys last year, this year we withdrew 
from greeting cards to make way for more investment in 
our core range of electrical products, including a move into 
the premium market, and, in particular, investing heavily in 
growing categories such as ‘smart’/‘interconnected’ home 
technologies that complement our new ‘Smarter Living’ 
area and align with our strategy for a ‘smart’, electrically 
powered, digital future.

We continued our investment in technology that we have 
made in recent years. This, coupled with better use of data, 
has enabled us to enhance our margins while remaining 
competitive on price. We continue to enhance the shopping 

experience with new lighting and an improved air 
conditioning system.

We have also continued to invest in people with full-time 
members of the sales team now committed to 100 hours 
of training off the shop floor per year with a mix of face-to-
face and computer-led schemes to further enhance customer 
service skills and product knowledge that our customers so 
value. All the retail team’s efforts were rewarded when the 
Powerhouse received a Highly Commended Award in the 
‘best large independent retailer of consumer electronics’ 
category at the UK’s Innovative Electrical Retailing (IER) 
Awards. More recently and locally, the Powerhouse was 
‘highly commended’ in the Jersey Customer Service Awards 
in Best Service in Retail category.  

We recognise that there may be challenges ahead as the 
electrical retail market and consumer habits continue to 
evolve at pace. However, we believe that through continued 
investment in our people and technology, while also keeping 
the store itself a ‘come to destination’, we can remain relevant 
in the eyes of our customers and maintain sustainable growth.

24

COMMERCIAL

CHIEF EXECUTIVE’S REVIEW

Jendev
Jendev is our in-house specialist software developer that 
focuses on the utility industry using Microsoft technology. First 
established in 1998, this small, highly skilled team continues 
to be a strategically important asset in the Group’s portfolio, 
serving Jersey Electricity as an internal resource while also 
making headway in its aspirations for sustainable growth 
among external clients.

Jendev identified several new international prospects this 
financial year and successfully acquired the Northumbrian 
Water Group plc account, which owns AquaGib, the 
Gibraltarian water authority. AquaGib purchased Microsoft 
Dynamics NAVTM and Jendev’s flagship billing product 
Jenworks, which the team has recently re-engineered using 
the latest Microsoft technology.

Technology is of increasing importance within the utility 
industry and Jersey Electricity is no exception. Having an 
internal resource like Jendev strengthens Jersey Electricity’s 
position and ability to flex and adapt to new challenges 

as they emerge. Building on Jersey Electricity’s major ERP 
upgrade project in 2017, Jendev is now focused on helping 
the Company simplify its internal processes and associated 
technology – helping the business to drive efficiencies and 
improve services. The team continues to support a number of 
other business critical projects including the Smart Metering 
project, SmartSwitch, that has significant implications on 
accurate and timely billing and customer service.

Jendev has been through several years of renewal and this 
phase of the business unit’s development is now largely 
complete. We have made new senior appointments to 
enhance technical knowledge and skills. This enables 
Jendev to move forward, supporting Jersey Electricity and 
selectively acquiring new utility clients in the British Isles and 
in international markets.

25

Jersey Energy and its Guernsey office, Channel Design 
Consultants, provides premium environmental and building 
services advisory, detail design and site administration 
services to end user clients, architects, the States of Jersey and 
Guernsey, Parish Town Halls and developers.

As a leading pan-Channel Islands consultancy, the team is 
continually developing skillsets, intellectual knowledge and 
services offered to meet increasing client expectations. They 
have been rewarded with a consistent work stream of repeat 
business from satisfied clients and, significantly, winning 
high value, long-term contracts. Projects completed this past 
year include the new Channel Islands Co-operative Society’s 
Charing Cross Locale store, the major refurbishment of the 
Health and Social Services department at Liberty House 
and the enabling works for the major development of a new 
class wing at Grainville School where the building services 
design by Jersey Energy is well underway. Contracts due to 
commence for the financial year ahead are the redevelopment 
of the former St. Martin’s school, the new Westaway Court 
outpatients and administration building, a new restaurant at 
the Elizabeth Terminal and a housing development in the east 
of St Martin. 

The Guernsey office has continued to perform well, serving 
clients in Guernsey, Alderney and Sark. Projects have included 
the new Alderney public swimming pool, the Channel Islands 

Co-operative Society’s ‘The Bridge’ Locale and several 
high-end luxury residential properties. The construction 
industry is particularly active in Jersey and we are hopeful 
of continued strong performance into next year, reflecting 
the business’s respected and elevated position within the 
sector. 

Jersey Energy has this year invested in the latest BIM 
software and has become the first Channel Island 
Mechanical, Electrical and Public Health consultancy to 
undertake design work using AutoDesk Revit. This is a 
highly complex tool which allows for three-dimensional 
engineering projects to be designed in conjunction with 
architects and structural engineers, ensuring projects 
are fully co-ordinated and offering a highly detailed 
visualisation aid for the client.

Although Jersey Energy is fuel neutral, the business has 
successfully broadened Jersey Electricity’s services and 
solutions and has worked closely with the Energy Solutions 
team. Jersey Energy also developed and delivered 
a training course for the Jersey Electricity Customer 
Care team to aid the integration of the ‘Smarter Living’ 
philosophy.

Turnover in the year at £0.6m was at a similar level to 
2017 and the business met its target.

26

COMMERCIAL

CHIEF EXECUTIVE’S REVIEW

Property
Our Property portfolio includes a B&Q store and 
Medical Centre situated on our Powerhouse retail 
and administration office site at Queen’s Road as 
well as 29 private houses and flats that are rented on 
the open market. Commercial tenants leasing parts 
of the Powerhouse building are SportsDirect, which 
shares the ground floor with our own retail business 
Powerhouse, and telecoms operator Sure, which 
occupies the middle floor. We also lease mobile aerial 
sites and fibre optics to telecoms operators. 

Profits in our Property division, at £1.8m excluding the 
impact of investment property revaluation, were £0.2m 
above the level last year due to a higher rental level 
and reduced costs. Our investment property portfolio 
was revalued upwards this year by £0.3m to £20.5m 
by the external consultants who review the position 
annually due primarily to the growth in the value of the 
residential properties that we rent to tenants. 

Building Services (JEBS) 
JEBS is our contracting and building services business that 
provides electrical, mechanical and plumbing installation and 
maintenance services, including air-conditioning, heating and 
refrigeration, to domestic and commercial customers. JEBS 
continues to develop its range of customer-focused services. 
Following a major re-structure two years ago, we this year 
re-located the team to one self-contained operations site on 
the first floor of the Queen’s Road stores building to increase 
operational efficiencies and improve communications.

The team has again won several major contracts in a highly 
competitive marketplace. These have included the electrical, 
mechanical and air conditioning services installation at 
Eaton House, a four-storey office block in St Helier, and the 
installation of heating at First Tower School, community works 
at Cheshire Home and Acorn’s new facility in Trinity.

JEBS have also been involved with the delivery of Jersey 
Electricity’s new ‘Smarter Living’ facility located in the 
Powerhouse retail space, showcasing its installation services 
and the type of technology available for customers.

The business continues to support our Energy Solutions team in 
its load growth strategy by installing electric heating systems 
for customers switching from gas and oil-fired systems. 

Revenue from JEBS rose £0.8m from levels experienced in 
2017, but in a challenging year its profits have declined.

27

HEALTH AND SAFETY

Safety of our employees, contractors, customers and the 
public is our number one priority and we invest much 
time and effort in developing a health and safety culture 
right across the business and at all levels. This was again 
recognised with the award of Five-Star rating by the British 
Safety Council (BSC) following this year’s Five-Star Audit of 
our Health and Safety Management Systems. 

The Audit process involved an in-depth examination of 
our entire Health and Safety Management Systems and 
associated arrangements, focusing on the key aspects of 
our approach to managing occupational Health and Safety 
in the workplace and offers a structured path for continual 
improvement. This included inspections of work sites and 
buildings together with interviews with a wide range of 
employees. I am delighted to report that Jersey Electricity 
attained 98.93%, achieving the maximum Five-Star rating.  

Electricity generation and transmission are hazardous 
activities if left unmanaged. It is testament to our vigilance 
that we experienced only one minor and avoidable Riddor 
Lost Time Accident (LTA) back in November 2017 due to 
poor manual handling technique. Our approach to Health, 
Safety and Environment (HSE) continues to be ‘risk based’. 

We ensure staff are fully competent in the work we 
ask them to do and they recognise their own limits of 
competency. They are also expected to proactively identify 
hazards through regular risk assessments and take action 
to mitigate the risks associated with those hazards in 
their day-to-day work. Various HSE Committees provide 
governance. This includes a forum for direct communication 
between the Chief Executive, senior management and 

Safety Representatives. Although it is the vigilance of all our 
employees that ensures such a good record on HSE, special 
thanks go to our dedicated HSE team and our Safety 
Representatives who do so much to create a culture for safe 
working among colleagues, contractors and the public. 

Major infrastructure projects in a busy public location such 
as St Helier West Primary Substation, involving international 
contractors, continue to make managing HSE challenging. 
Through extensive training, best practice working and 
careful risk assessment, we ensure our staff and the public 
are kept safe from the potential hazards inherent in our 
business. Our HSE team, alongside management at all 
levels, regularly conduct on-site inspections to closely 
monitor all our project teams, raise awareness of health 
and safety matters and then discusses any findings and 
learnings. Our team this year has built on the solid 
foundations we have in place by increasing our focus on 
proactive measures such as enhanced safety plans, more 
site inspections and revised incident investigation and 
reporting procedures. 

We continue to work with the Health and Safety 
Inspectorate (HSI) to reinforce key safety messages to the 
community through initiatives such as radio campaigns 
warning of the dangers of working near electricity cables 
and urging building contractors and DIY enthusiasts to 
contact us before they start work to enable us to identify 
cables around their building sites and properties. 

Safety is one of our six core values: ‘We do everything 
safely and responsibly or not at all – nothing is more 
important than the safety of the public, our customers and 
our staff’. My thanks go to everyone for upholding this 
value by contributing to ensuring that Jersey Electricity and 
all the people the Company touches stay safe and healthy.

28

HEALTH AND SAFETY

CHIEF EXECUTIVE’S REVIEW

2014

2015

2016
LOST TIME ACCIDENTS (RIDDOR)

2017

2018

RIDDOR (Reporting of Injuries, 
Diseases and Dangerous 
Occurrence Regulations) is 
the UK standard for reporting 
Accidents and Near Misses. 
In the UK, an LTA is defined 
as an accident that results 
in the injured person being 
away from work or unable 

to do their normal work 
for more than seven days. 
Jersey Electricity applies the 
more stringent standard of 
more than three days. This 
enables us to benchmark 
against other peer group 
entities and allows us better 
oversight on risk trends. 

DAYS LOST (RIDDOR)

2014

2015

2016

2017

2018

29

SUSTAINABILITY 
IN THE COMMUNITY

As a company with a long history in the Island, we are 
very much part of the community we serve. We support 
many charities, schools, volunteer groups, with an emphasis 
on health, education and the environment, both through 
corporate sponsorship and by supporting our employees 
in fundraising activities they choose to take part in as 
individuals.

Our time and expertise can be a potent force for good and 
when combined with corporate financial support, we can 
make a huge impact. Two areas of significant corporate 
sponsorship this year have been the Jersey Cheshire Home 
Big Build and the social enterprise Acorn Reuse Centre. 
Jersey Cheshire Home is the Island’s only residential home for 
disabled adults. I am delighted that we were able to support 
such a marvellous and much loved charity by funding and 
carrying out works on the home’s new all-electric staff block 
that forms part of extensive improvement works.

We were similarly able to help Acorn Enterprises extend its 
worthy operations by providing the electrical installation at 
its brand new 1,700sq ft recycling facility in the heart of 
Trinity. Acorn has been supporting Islanders with disabilities 
since 1991. Social enterprises Acorn Woodshack and Acorn 
Nursery were well established at the site. The new Reuse 
Centre follows the success of Acorn’s Reuse Centre at La 
Collette which launched in January 2017 and has already 
saved thousands of unwanted items from going into the waste 
stream while helping many Islanders with disabilities or long-
term health problems train for re-employment. The new Trinity 
Reuse Centre is expected to save 1,500 tonnes of waste in 
the next five years while giving training and employment 
opportunities to a further 80 clients.

30

We are a long-term supporter of Family Nursing and 
Homecare (FNHC), providing much needed equipment 
every Christmas for its nurses who do such vital work in the 
community. This year we took our green energy message 
to new extremes by sponsoring FNHC’s annual Colour Run 
along the St Aubin’s Bay at low tide. Our volunteers and their 
families delighted in pelting the 1,300 runners with green 
corn starch or braved the run itself.

We were also delighted to sponsor the inaugural Walk Into 
Light to raise awareness of the work of the Sanctuary Trust 
which provides support and accommodation for men who 
have hit a crisis and have nowhere else to turn. The first Walk 
Into Light was a great success and attracted around 200 
people – and several dogs – who set out in the darkness from 
Corbiere at 4.30am to walk five miles into the sunrise at St 
Aubin.

It doesn’t always take lots of money to make a difference in 
the community. When our Head of IT heard that Jersey Zoo 
had suffered a flood that damaged offices and equipment he 
quickly set about organising a consignment of surplus PCs 
to be prepared and delivered to the former Durrell Wildlife 
Conservation Trust.

We continue to recognise and reward others who are 
passionate about the environment with our sponsorship 
of the Jersey Evening Post-organised Pride of Jersey 

SUSTAINABILITY IN THE COMMUNITY

CHIEF EXECUTIVE’S REVIEW

Environmentalist Award and Jersey Construction Council’s 
(JeCC) Sustainability Award. The former was this year won 
by Scottish mother-of-two Sheena Brockie who founded 
thegoodlifejersey.com website, which promotes and 
encourages environmentally friendly healthy living and has 
been at the forefront of eco-friendly initiatives. The JeCC 
Sustainability Award went to the Windsor Court housing 
development.

As well as supporting many charities at corporate level, 
we also support staff in charity events, including the Lions 
Club Swimarathon, the Round Island Walk, the Hawksford 
Castle Challenge and charity football matches. Our Monthly 
Staff Number Charity Draw, now in its fifth year, raises 
funds for employees-nominated charities which this year 
included Jersey Hedgehog Preservation Group, Donna 
Annand Melanoma Charity, Brighter Futures, Jersey Cancer 
Relief, Cystic Fibrosis, Bukit Lawang Charitable Trust, Jersey 
Cheshire Home, Headway Jersey, Jersey Alzheimer’s 
Association, 7 Overseas Air Training Corp and Grace Trust 
Jersey.

As always, I am immensely proud of the hard work and 
commitment from all colleagues who invest their time and 
effort in charity fund raising and community work, while at 
the same time helping to raise the profile of Jersey Electricity 
within the community.

31

OUR PEOPLE

3 AWARDS
FOR 40 
YEARS OF 
SERVICE

After several years of heavy investment in infrastructure assets, 
this year we have invested considerable effort in our most 
important asset – our people. The year has brought an intense 
programme of activity across the ‘people agenda’ as we have 
sought to progress our cultural change programme.

We have undertaken an extensive programme of management 
and leadership development, conducted our first employee 
engagement survey for four years and created opportunities 
for promotion and career progression through two major 
restructures in Energy and Procurement and changed our 
approach to Customer Care as part of our new ‘Smarter 
Living’ concept. 

The new Energy structure created internal promotions to three 
new senior roles and a realignment of reporting lines. This 
has enabled improved focus on Asset Management to drive 
more holistic and effective strategic asset development. The 
Engineering Delivery department brings together the former 
Production and Distribution Maintenance and Protection, 
Control and Instrumentation teams into a single unit offering 
greater economies of scale and better flexibility. This has also 
helped to break down the cultural barriers that have existed 
between Distribution and Production. The Service Delivery 
function includes Metering, Distribution Planning, Construction 
and Faults which are all complementary and customer facing 
activities. 

32

323

EMPLOYEES

14.9
YEARS

AVERAGE LENGTH OF SERVICE

OUR PEOPLE

CHIEF EXECUTIVE’S REVIEW

4 AWARDS
FOR 21+ 
YEARS OF 
SERVICE

Part of the reorganisation has involved a staff relocation 
programme designed to not only improve operational 
efficiencies and customer service but also provide better 
communication among employees and facilitate closer 
working relationships. We have also redesigned our intranet 
to improve internal communication and staff engagement.

The Executive and Senior Leadership Teams are already 
acting on April’s survey results to address employee feedback 
and build further on current engagement levels. Actions 
taken include the installation of secure bike stands at the 
Powerhouse, the provision of new computer monitors and 
more up-to-date equipment to improve comfort at work. Many 
teams have also started to have more regular team briefings to 
enable better communication. 

Other actions planned as a direct result of employee feedback 
include:

•  Improved break facilities 
•  Establishing focus groups for Employee Wellbeing and 

Recognition

•  Further training for managers and supervisors on 

reward and compensation

•  The promotion of career paths and career development

We have added to our HR team with the appointment of a 
new Head of HR Operations to support the new HR Director 
appointed last year. Together with the incumbent Head of 
Organisation Development they have instigated a broad 
programme of management and staff development as we 

prepare for the departure through retirement of around 40% 
of a highly skilled and experienced workforce in the next 10 
years.

To give a new generation the best opportunity for promotion 
we’re leveraging technology and have introduced a new 
online performance management tool. Our objective is to help 
everyone reach their full potential and fairly recognise and 
reward them for great performance. Having completed the 
first full year on our new HR Enterprise System – ‘JE Connect’, 
staff can now assess their own performance before completing 
appraisals on the new system that also provides access to a 
range of HR processes, learning events, discussion boards 
and feedback requests.  

As the system develops, we will see the addition of new 
modules on Succession Management, Absence Management 
and eRecruitment modules made available to employees and 
managers to deliver a fully integrated HR system. The system 
will eventually track employee career aspirations ensuring 
we can better align development planning to individual 
employees and the future needs of the business.

The HOW TO… Management Development programme, 
piloted last year has now been rolled out to 50 employees 
aimed at providing a consistent approach to management 
across the Company.  In addition, 59 employees have 
attended the Living Leader programme, which represented a 
major investment in leadership development right across the 
organisation including the Board of Directors. This is already 
positively impacting our people in a significant way and we 
plan to further cascade this right down the organisation.

33

OUTLOOK

34

OUTLOOK

CHIEF EXECUTIVE’S REVIEW

“We are immensely proud that 

we have helped the Island play 
its part in reducing its impact 
on climate change.”

Over the last 10 years, Jersey Electricity has undergone a 
period of significant asset renewal and has successfully built 
a resilient energy system that has leveraged our capabilities 
in building and operating submarine cable systems and our 
strong relationships with our long-term partners in France.  

This has led to the virtual complete decarbonisation of 
electricity distributed in Jersey and a reduction in overall 
Island carbon emissions of around one third over the last 20 
years or so.  We are immensely proud that we have helped 
the Island play its part in reducing its impact on climate 
change. But we recognise that there is more to be done. 
Whilst we already have access to one third of our energy 
from renewable sources in France, we also know that there 
is an emerging potential for on-Island local renewables 
that could become economically viable, and we recognise 
our customers want to see us do more to support a more 
independent energy future.  

We also recognise the pace of change in other technologies 
in, for example, electric storage, energy efficiency and 
electric transportation, and see a real opportunity to help 
inspire a fully connected, smart, ‘zero carbon’ Jersey – 
giving customers better value for money, more comfort and 
control – and putting them at the heart of our proposition.  
Going forward, the Company will shift its focus from major 
‘asset deployment’ to ‘asset optimisation’, enhancing and 
extending our services to customers and building on further 
demand-side measures such as fuel switching from fossil fuels 
to electricity, which is now the only way the Island can further 
decarbonise.

Of course, there needs to be continued focus on maintaining 
an affordable, secure and sustainable supply of electricity.  
Whilst we are hedged in the short term on foreign exchange 
and power, we are seeing some volatility and an uptick in 
wholesale prices that requires continued monitoring.  We 
have examined Brexit risks in some detail, working with the 
States of Jersey, and we believe we have done all we can to 

manage any supply risk, noting that Jersey is today trading 
with France from outside the UK and EU.  We also continue 
to monitor continued weakness and volatility of Sterling 
and the impact of this on importation costs.  In an effort to 
respond to this and provide some ‘transitionary’ certainty 
through the Brexit period, in May last year, we extended our 
contract with EDF for a further five years to 2027.  While this 
framework does not guarantee low prices, it offers the ability 
for the Company to better manage risk through regular price 
fixing.  Importantly, we regularly benchmark prices using an 
external adviser and are, for the moment, competitive and 
stable compared with other jurisdictions.

The Company has reached an important stage in its 
development.  There are some risks ahead, but these are 
outweighed by some significant and exciting opportunities.  
We expect services, new technologies (including 
renewables), and smart/digital to play an increasingly 
important role in our business.  Jersey now has the benefit 
of a unique energy system with access to significant volumes 
of low carbon energy that is compatible with a renewable 
future.  Our challenge is to embrace these opportunities 
in economically viable, value-adding ways that will meet 
broader stakeholder expectations – including socialising the 
benefits to the community as a whole.

Chris Ambler 
Chief Executive 
13 December 2018

35

 
36

FINANCIAL REVIEW

FINANCIAL REVIEW

Group Financial Results

Profits in our Property division, excluding the impact of investment 

property revaluation, at £1.8m, were £0.2m above the level 

Key Financial Information 

2018 

2017

last year due to a higher rental level and reduced costs. Our 

  £105.9m  £102.1m 

investment property portfolio was revalued upwards this year by 

Revenue  

Profit before tax  

Earnings per share 

Dividend paid per share  

Final proposed dividend per share  

  £15.3m 

£13.5m 

39.5p 

14.5p 

8.8p 

34.6p 

13.8p 

8.4p 

Net debt 

  £14.3m 

£21.9m

Group revenue for the year to 30 September 2018 at £105.9m 
was 4% higher than in the previous financial year. Energy revenues 

at £82.3m were 2% higher than the £80.4m achieved in 2017 with 

a 2% increase in the unit sales volumes of electricity, largely driven 

£0.3m to £20.5m by the external consultants who review the 

position annually, due primarily to the growth in the value of the 

residential properties that we rent to tenants. 

Our Powerhouse retail business saw continued strong growth in 

sales with profits moving up 11% to £0.8m in 2018. 

JEBS, our contracting and business services unit had a challenging 

year and incurred a loss of £0.2m against a profit of £0.1m in 

2017 as the business was impacted by both a decline in margins 

and some exceptional costs. Plans are being implemented to 

improve performance in this business unit. 

by weather, being the main factor. Turnover in the Powerhouse retail 

Our other business units (Jersey Energy, Jendev, Jersey Deep 

business, increased by 5% from £12.9m to £13.6m. Revenue in 

Freeze and fibre optic lease rentals) produced profits of £0.6m 

the Property business rose £0.1m to £2.3m due to higher rental 

being 12% higher than last year.

income. Revenue from JEBS, our contracting and building services 

business, rose £0.8m from levels experienced in 2017 to £4.8m. 

Turnover in our other businesses rose £0.2m to £2.9m. 

Cost of sales at £65.1m was £2.1m higher than last year  
with an increase in import costs in our Energy business and 

higher sales activity in the Powerhouse retail business being the 

main reasons.

Operating expenses at £24.4m were at the same level as  
in 2017.

Profit before tax for the year to 30 September 2018, at 
£15.3m, increased by 14% from £13.5m in 2017. Our Energy 

business unit sales saw volumes increasing from 621m to 634m 

kilowatt hours with strong winter period sales and the benefits of 

switching customers from other heating fuels more than offsetting 

the continued impact of energy efficiency measures employed by 

our customers. 

Profits in our Energy business moved up to £13.4m from £11.7m 

last year.  The higher level of sales resulted in an improved gross 

margin and this was supplemented by ongoing initiatives to 

reduce both manpower and maintenance costs. Customer tariffs 

rose by 2% in June 2018 yet remained competitive with other 

jurisdictions but this accounted for only £0.4m of the increase in 

profits with the remainder driven by cost efficiencies and increased 

unit sales of electricity. The UK saw material increases in retail 

electricity prices for their customers during both 2017 and 2018 

with an average rise of 24% across the ‘Big 6’ suppliers. 

In the financial year we imported 95% of our requirements from 

France (2017: 93%) and generated only 0.2% of our electricity 

Net interest in 2018 was £1.3m being £0.1m higher than last 
year because in 2017 there was still an element of capitalisation of 
interest associated with the new N1 subsea cable.  The taxation 
charge at £3.2m was £0.3m higher than 2017 due to the 
increase in profit.   

Group earnings per share rose to 39.5p compared to 34.6p 
in 2017 due mainly to increased profitability.   

Dividends paid in the year, net of tax, rose by 5%, from 13.8p 
in 2017 to 14.5p in 2018. The proposed final dividend for this 

year is 8.8p, a 5% rise on the previous year. Dividend cover at 2.7 

times was higher compared to 2.5 times in 2017.    

Ordinary Dividends

2018  2017

Dividend paid 

- final for previous year 

8.4p   8.0p

- interim for current year 

6.1p   5.8p 

Dividend proposed  - final for current year 

8.8p 

8.4p

Net cash inflow from operating activities at £27.0m was 
£0.5m higher than in 2017 with higher operating profit being 
the primary driver. Capital expenditure, at £14.9m was 
marginally lower than £15.1m last year with spend on the St 

Helier West primary sub-station being the most material project in 

2018. In the 2017 financial year the most material primary spend 

was on the N1 subsea cable project prior to commissioning in 
December 2016. The resultant position was that net debt at the 
year-end was £14.3m, being £30.0m of borrowings less £15.7m 

of cash and cash equivalents, which was £7.6m lower than  

on-island at La Collette Power Station (2017: 1%). The remaining 

last year.

5% (2017: 6%) of our electricity came from the local Energy from 

Waste plant being marginally below that seen in 2017.

37

 
 
 
 
 
 
  
Cash Flows

Channel Islands Electricity Grid, from EDF in France. The supply 

contract allows power prices to be fixed in Euros in advance 

Summary cash flow data 

2018 

2017

of decisions being made on customer tariffs. A ten year power 

Net cash inflow from 

operating activities  

Capital expenditure 

£27.0m 

£26.5m

and financial investment  

£(14.9)m 

£(15.1)m

Dividends 

£(4.5)m  

£(4.3)m 

Payment for foreign exchange option  £(0.3)m 

Decrease in net debt 

£7.6m 

£   -  

£7.1m

Treasury matters and hedging 
policies 

Operating within policies approved by the Board and overseen 

by the Finance Director, the treasury function manages liquidity, 

funding, investment and risk from volatility in foreign exchange 

and counterparty credit risk. 

As a substantial proportion of the cost base relates to the 

importation of power from Europe, which is contractually 

denominated in Euro, the Company enters into forward currency 

contracts to reduce exposure and as a tool to aid tariff planning. 

purchase agreement with EDF, which commenced in 2013, 

was extended by a further five years during 2017 to 2027. This 

combines a fixed price component with the ability to price fix 

future purchases over a rolling three year period based on a 

market related mechanism linked to the EEX European Futures 

Exchange. The goal is to provide our customers with a market 

based price but with a degree of certainty in a volatile energy 

marketplace. A Risk Management Committee exists, consisting 

of members from Jersey Electricity, Guernsey Electricity and 

an independent energy market adviser and follows guidelines 

approved by the Board. 

Defined benefit pension scheme 
arrangements  

As at 30 September 2018 the scheme surplus, under IAS 19 

“Employee Benefits”, was £3.8m, net of deferred tax, compared 

with a deficit of £3.4m at 30 September 2017. Scheme liabilities 

decreased 2% from £133.5m to £131.4m since the last year end 

with the discount rate assumption, which heavily influences the 

calculation of liabilities, rising from 2.7% in 2017 to 2.9% in 2018 

to reflect sentiments in prevailing financial markets. In addition 

scheme assets rose 5% from £129.3m to £136.2m in the same 

The average Euro/Sterling rate underpinning our electricity 

period. 

purchases during the financial year, as a result of the hedging 
program, was 1.27 €/£. The average applicable spot rate 
during this financial year was 1.13 €/£ against 1.15€€/£ during 
our 2017 financial year. The average spot level was 1.28 €/£ 
in 2016 which was largely prior to the UK decision to leave 

the EU which brought a higher degree of volatility to foreign 

exchange markets. In addition, we also materially hedge any 

foreign exchange exposure attributable to capital expenditure 
once planning consents and firm pricing is known and the 

commitment is made to proceed with the project. 

Interest rate exposure is an area of potential risk but is managed 

by the £30m of private placement monies received in July 2014 

Our defined benefits pension scheme is an area of risk that 

continues to require careful monitoring as it is driven largely 

by movements in financial markets and materially impacted 

by relatively small movements in the underlying actuarial 

assumptions. If the discount rate applied to the liabilities had been 

either 0.5% lower or higher than the 2.9% under IAS 19 for 2018, 

the net surplus of £3.8m would have risen to £12.2m, or moved 
to a deficit of £5.8m, respectively. In a bid to mitigate the impact 

of movements in interest rates and inflation the trustees of the 

scheme adopted a Liability Driven Investment (LDI) approach in 

the prior year with the goal of reducing funding volatility. It does 

this by reducing the risk that asset and liability values change at 

having a fixed coupon and represents all of our borrowings at 

different rates, or even move in different directions. 

present. 

The Group may be exposed to credit-related loss in the event of 

non-performance by counterparties in respect of cash and cash 

equivalents and derivative financial instruments. However, such 

potential non-performance is monitored despite the high credit 

ratings (investment grade and above) of the established financial 

institutions with which we transact. We also employ a policy of 

diversification through use of a number of counterparties.  

In the 2018 financial year Jersey Electricity imported 95% of 
the electricity requirements of Jersey from Europe. It jointly 

purchased this power, with Guernsey Electricity, through the 

38

The last triennial actuarial valuation as at 31 December 2015 

resulted in a surplus of £6.9m. Unlike most UK schemes, the 

Jersey Electricity pension scheme is not funded to pay mandatory 

annual rises on retirement. The cash funding rate by Jersey 

Electricity is 20.6% of pensionable salaries and employees 

contribute an additional 6% to the pension scheme. The final 

salary scheme was closed to new members in 2013, with new 

employees, since that time, being offered defined contribution 
pension arrangements. The next triennial actuarial valuation  
of the defined benefit scheme will have an effective date of  

31 December 2018.

FINANCIAL REVIEW 
 
FINANCIAL REVIEW

Returns to shareholders 

62% of the ordinary share capital of the Company is owned by 

the States of Jersey with the remaining 38% held by around 600 

shareholders via a full listing on the London Stock Exchange. 

Of the holders of listed shares, Huntress (CI) Nominees Limited 

owns 5.3m (46%) of our ‘A’ Ordinary shares representing 18% 

of our overall Ordinary shares and around 5% of voting rights. 

This nominee company is held within the broker firm Ravenscroft 

which has placed our stock with a number of private clients, and 

a fund, residing largely in the Channel Islands. During the year 

the ordinary dividend paid increased by 5% from 13.8p net of tax 

to 14.5p. The proposed final dividend for 2018, at 8.8p, is a 5% 

increase on last year and consistent with the underlying dividend 
pattern in recent years and with our stated policy to aim to deliver 

sustained real growth in the medium-term. The chart below shows 

the evolution of the ordinary dividend payments over the last 

15 years (excluding additional special dividends) that have risen 

fourfold from 3.5p to 14.5p. 

Dividend paid per ordinary share 2003-2018

e
r
a
h
s

r
e
p
e
c
n
e
p

16

14

12

10

8

6

4

2

0

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

The share price at 30 September 2018 was £4.66 against 

£4.53 at the 2017 year end. This gives a market capitalisation 

of £143m as at 30 September 2018 compared with a balance 

sheet net assets position of £189m. However the illiquidity of our 

shares, due mainly to having one large majority shareholder, 

combined with an overall small number in circulation, constrains 

the ability of the management team to influence the share price. 

We use Edison (an investment research firm) to produce regular 
research on our performance to aid the understanding of our 

value proposition to a wider body of potential investors in the 

quest to improve our longer-term liquidity. The chart below shows 

the trending of our listed share price over the last 15 years that 

has risen from £1.75 to £4.66.

‘A’ Ordinary share price movements 2003-2018

e
r
a
h
s

r
e
p
£

5.0

4.5

4.0

3.5

3.0

2.5

2.0

1.5

1.0

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

Our largest shareholder, the States of Jersey, also owns holdings 

in other utilities in Jersey. It holds 100% of JT Group, Ports of 

Jersey, Andium Homes and Jersey Post, as well as around 75% 

of Jersey Water. The total direct cash return to the States of Jersey 

from Jersey Electricity in the last year was £9.3m (2017: £7.9m). 

Lower amounts of corporation tax were paid in 2017 than 2018 

due to capital allowances associated with our recent heavy 

investment spend in infrastructure and this will trend upwards. 

Ordinary dividend 

2018 

2017

£2.7m 

£2.6m

Goods and Services Tax (GST) 

£4.7m 

£4.0m

Corporation tax  

£1.0m 

£0.4m

Social Security - employers contribution 

£0.9m 

£0.9m

£9.3m 

£7.9m

The Company regularly communicates with its largest shareholders 

and details of discussions, including any concerns are reported 

to the Board. The Chairman meets twice a year with the States of 

Jersey, and ensures there is a direct communication between the 

non-Executives and our largest shareholder.  

Group Risk Management
Approach

The Board is ultimately responsible for managing the Group’s 

approach to risk and determining a strategy for managing 

identified risks within the business. The Board is supported 

by the Audit and Risk Committee which has been delegated 

responsibility for reviewing the effectiveness of the Group’s 

system of internal controls and risk management. The Board 

recognises that any risk management process cannot eliminate 

all risk but rather manages the Group’s exposures, and sets the 

acceptable level of tolerance required to successfully deliver the 

Group’s strategy and growth.

We have an established risk management framework which is 

designed to identify, assess and help manage the key risks. This 

framework also assists in developing risk mitigation activities and 

making assessments of their effectiveness. In its maintenance 
of the Group’s Risk Register, each business unit or head office 

department, together with the Executive Leadership Team (ELT), 

identify the principal risks together with the mitigation strategies 

in place. Following this process the principal risks and mitigation 

actions are collated and reviewed by the management team, 

Audit and Risk Committee and Board. The output from this 

exercise forms the basis of the key principal risks.

Other key features of our system of risk management, which 

have been in place throughout the financial year, include:

•  Regular business and financial reviews by the ELT and the Board;

•  Training for both management and staff e.g. cyber-security 

and GDPR;

•  Established and documented risk management policies 

including a schedule of matters reserved for the Board;

•  Systems and tools to monitor keys risks with the aim of providing 

regular and succinct information to the Board and ELT; and

•  A comprehensive insurance programme.

39

 
 
 
 
 
 
Principal risks

Brexit 
As noted in the last two Annual Reports we continue to maintain 

a watching brief on Brexit developments. Although Jersey is not 

in the EU, the UK decision to exit has created uncertainty for the 

Island. The most material individual trading relationship we have 

is our electricity importation arrangements with EDF and RTE in 

France. We received confirmation in 2016 that our long-term 

contractual agreements would not be impacted and that is still 

our understanding having again received recent confirmations. 

Furthermore, we extended the current supply arrangements 

with EDF by a further five years, during 2017, to the end of 

2027. Foreign exchange considerations are also a risk, but as 

referred  to elsewhere, we continue to hedge on an on-going 
basis. In addition, we have examined our supply chain, and 

existing contractual arrangements, for all our business units and 

have proactively engaged with the Jersey Government to ensure 

any concerns we have are voiced and understood.  Uncertainty 

The General Data Protection Regulation (GDPR) 
In advance of the changes to EU data protection legislation in 

May 2018 we implemented changes to our processes, and will 

continue to monitor going forward, to ensure compliance with 

GDPR. This was supplemented by training for staff in areas 

where such changes were applicable. Although this requires 

careful management, we do not feel it represents a material 

risk, having considered the type of data we hold and the 

controls we have in place. 

The table below summarises the Group’s principal risks and 

how they are managed in addition to the two aforementioned 

risks that attracted focussed attention during the year. The 

Board considers these to be the most significant risks that could 

materially affect the Group’s financial condition, ongoing 
performance and future  strategy. The risks listed do not 

comprise all risks faced by the Group and are not set out in 

any order of priority. Additional risks not presently known to 

management, or currently deemed to be less material, may also 

remains on what a ‘no deal’ situation might mean to supply chain 

have an adverse effect on the business.

arrangements and as mitigation we intend holding a higher stock 

level of items felt essential to our business units. 

Risk 

Description and possible impact 

Mitigation activities

 Regulatory / Political or Legislative change 

Regulatory

Not acting in line with ‘expectations 
of behaviours’ of a monopoly utility 
resulting in the introduction of sector 
specific regulation with the attendant 
cost of compliance and impact on public 
relations.

Ensure we find the correct balance associated with being a key service provider on an Island but 
recognising  our responsibilities to a wide number of stakeholders.
Ensure transparency of objectives and regular communication with key stakeholders.
Benchmark ourselves against comparable Key Performance Indicators with other jurisdictions (e.g. 
Tariffs, Customer Minutes Lost, CO2  emissions, Lost Time Accidents).

Political

Unfavourable political and/or legislative 
developments which cause a significant 
change to the operation of, or prospects 
for, the business.

 Major Capital Project Management 

Project

Unsuccessful delivery of our major 
projects resulting in inability to achieve 
overall project objectives and/or  
additional costs or delays.

Monitor political and legislative developments (e.g. the Government’s Energy Plan) and analyse the 
opportunities and threats to enable us to respond effectively. 

Project milestones, costs and risks are recorded and monitored and regular progress updates 
issued to both management and the Board, including plans to address any issues.

 Financial - Treasury & Tax / Energy Portfolio Management / Pension Liabilities

Asset failure

Financial implications associated with  
the loss of significant plant and/or  
importation assets.

Reduction in unit sales of electricity 
due to, for example, energy efficiency 
and the corresponding impact on the 
competitiveness of electricity in the 
heating marketplace.   

Scenario and sensitivity analysis as part of our long-term budgeting process. Insurance obtained 
where appropriate and where it can be cost effective.
Effective monitoring and maintenance of the plant / assets.
Three subsea cables to France on two diverse routes provide resiliency along with a strong cable 
repair capability.

The prime defence against falling volumes from the expected continued focus on energy efficien-
cy is to migrate existing customers who use gas/oil as their primary heating source to all-electric 
solutions. A dedicated team work on initiatives in this area. 

Volatility of markets impacting our 
Defined Benefit Pension Scheme position 
e.g. liabilities increase due to market 
conditions or demographic changes and/
or investments underperform.

The Board regularly monitors the latest position regarding the Scheme and the impact that it is 
having on the Company. The Trustees  implemented an LDI strategy to reduce the exposure to 
movements in the value of pension liabilities.
The Defined Benefit scheme was closed to new members in 2013 and a triennial valuation 
formally reports on performance.

A significant proportion of our 
profitability and price competitiveness is 
dependent upon our ability to manage 
exposure to increasingly volatile power 
and foreign exchange markets.

Power and foreign exchange are hedged in accordance with the agreed strategies which are 
reviewed and approved by the Board on a periodic basis.

40

Financial

Pension  
Liabilities

Volatility

FINANCIAL REVIEW  
FINANCIAL REVIEW

 Security of Supply / Supply Chain / Asset & Plant Management

Business  
Continuity

Failure and/or unavailability of significant 
plant and/or importation assets which 
cause disruption to our operations 
including major emergency, incident or 
loss of electricity supplies to customers.
The EDF and RTE contracts are key to 
the continuity of supply of electricity to 
Jersey.   

Asset & Plant  
Management

Failure of ageing metering  
infrastructure. 

 Health, Safety & Environment

A Security of Supply standard has been developed and published and we seek to design the 
system to meet those standards.  
A programme of maintenance exists to optimise the life of assets.
Use of a comprehensive business continuity planning process including periodic testing under 
various scenario exercises.
A number of diverse sources of supply have been developed such as importation cables and  
on-Island generation (deploying various technologies) to ensure that we are not over-reliant on 
any single source, fuel or technology.
The supply contract with EDF was extended by a further 5 years in 2017 to 2027. We have built a 
strong relationship with EDF that has existed since 1984 and also with RTE (the network operator 
in France). We maintain ongoing dialogue to ensure we understand any current or potential 
future developments that might impact security of supply.
We are also exploring potential options in the renewables space that would result in less depen-
dence on importation. 

The SmartSwitch project has resulted in a smarter more modern metering solution replacing 
legacy systems. As at 30 September 2018 around 87% of our customers had such new meters in-
stalled and therefore this risk has reduced. The replacement of the current ‘Pay as you go’ system 
in the coming year will complete the replacement of the legacy infrastructure.  

H, S & E

Non-compliance with relevant legislation, 
regulations and accepted codes of 
practice resulting in unnecessary 
exposure to our staff, customer, member 
of the general public or our plant and 
equipment. 

A Health, Safety and Environment team sets  standards and monitors performance against those 
standards. A proactive safety culture has been nurtured throughout the organisation supported by 
a safety management structure, Safety Representatives, programmes of site inspections, regular 
training and induction amongst other areas. Performance measures are explicitly presented as a 
separate agenda item at each Board meeting.
Use of British Safety Council for separate  audits of both our safety and environmental 
performance every 3 years.

 People / Succession Planning   

People

The Group’s strategy is largely dependent 
on the skills, experience and knowledge 
of its employees. The inability to retain 
executives and other key employees, 
or a failure to adequately plan for 
succession, could negatively impact Group 
performance (both operationally and 
financially). 
Over 40% of the current work-force is 
anticipated to retire from the business in the 
next 15 years.

We have developed a long range HR Strategy. HR now has the resource and capability to provide 
frameworks for developing succession plans, development plans and attracting new talent to 
enable planning for the future and mitigate and reduce the talent drain from Jersey Electricity. 
Extensive networks have been built including access to UK (Utility) skills to enable best practice 
development.

 Cyber Security  

Catastrophic 
breach of our 
systems

Due to the nature of our business we 
recognise that our critical infrastructure 
systems may be a potential target for 
cyber threats. We must protect our 
business assets, infrastructure and 
sensitive customer data and be prepared 
for any malicious attack.

We continue to use industry best practices as part of our cyber security policies, processes and 
technologies.
Cyber awareness training has been carried out with all staff with access to corporate IT systems 
and there is a programme of follow-up monitoring and training. Following a review by external 
cybercrime security consultants, additional security appliances with enhanced mitigation 
technologies has been installed. 
Disaster recovery procedures are incorporated within our business continuity arrangements and 
periodic external reviews are undertaken.

Viability Statement
In accordance with provision C.2.2 of the 2016 revision of the 
Code, the Directors have assessed the prospect of the Company 

use gas/oil as their primary heating source, to all-electric solutions. 

A dedicated team work on initiatives in this area. However as we 
employ a ‘user pays’ model the Board has comfort on the longer 

over a longer period than the 12 months required by the ‘Going 

term consequences of a reduction in the volume of electricity sales, 

Concern’ provision. As disclosed last year, the Board conducted 

a permanent weakening in Sterling, or a material rise in European 

this review for a period of five years, selected because annually 

wholesale power prices (albeit we continue to strive to deliver price 

a refreshment of the Five Year Plan is performed with the latest 

stability for our customer base).

version presented to the Board on 20 September 2018. This 

document considers our forecast investment, hedging policy for 

electricity procurement and linked foreign exchange requirements, 

debt levels and other anticipated costs, and the resultant impact on 

likely customer tariff evolution. In addition, material sensitivities to 

this base case are considered. We have a strong balance sheet with 

net assets of around £190m supported by £30m of long-term debt 

funding which expires in 2034 and 2039.  

Stress testing of the cost base of our Energy business was 

performed to establish the impact of material movements in both 
foreign exchange and wholesale electricity prices. A reduction in 

the volume of unit sales of electricity through, for example, energy 

efficiency is being mitigated by switching existing customers, who 

Based on the results of this analysis, and on the basis that the 

fundamental regulatory and statutory framework of the market in 

which the Company operates does not substantially change, the 

Directors have a reasonable expectation that the Company will be 

able to continue to operate, and meet its liabilities as they fall due, 

over the five-year period of their assessment through to 2023. 

In making this statement the Directors have considered the 

resilience of the Company taking into account its current position, 

its principal risks and the control measures in place to mitigate 

each of them. In particular, the Directors recognise the significance 
of the strong Jersey Electricity plc balance sheet, and committed 

lending facilities, that will be available in most circumstances. 

41

Board of Directors

Martin Magee 
Finance Director 

Martin joined the Board as 
Finance Director in May 
2002. He moved from 
Scottish Power plc, after 
nine years in a variety of 
senior finance roles. He 
previously worked for nine 
years with Stakis plc (now 
part of the Hilton Hotels 
Group). He is a Director 
of the Channel Islands 
Electricity Grid Limited. 
Externally, he is also the 
non-Executive Chairman 
of the Standard Life Wealth 
Offshore Strategy Fund 
Limited. He is a member of 
the Institute of Chartered 
Accountants of Scotland 
having qualified in 1984.

Chris Ambler 
Chief Executive  

N

Chris was appointed 
to the Board as Chief 
Executive on 1 October 
2008. He previously 
held a number of senior 
international positions in 
the global utility, chemicals 
and industrial sectors 
for major corporations 
including Centrica/British 
Gas, The BOC Group 
and ICI/Zeneca as well 
as corporate finance 
and strategic consulting 
roles. He is a Director 
of Channel Islands 
Electricity Grid Limited. 
Externally, he is also a 
non-Executive Director of 
Apax Global Alpha Limited 
and Foresight Solar Fund 
Limited, both being listed 
funds on The London 
Stock Exchange. Chris 
is a Chartered Engineer 
with the Institution of 
Mechanical Engineers and 
has a First Class Honours 
Degree from Queens’ 
College, Cambridge and a 
MBA from INSEAD.

Aaron Le Cornu 
Non-Executive Director  

A/R

Aaron was appointed to the 
Board as a non-Executive 
Director in January 
2011 and is currently 
the Chief Operating 
Officer of GLI Finance, 
an alternative finance 
provider and strategic 
investor in numerous 
Fintech platforms. Aaron 
left his previous role as 
Chief Financial Officer of 
Elian, a Fiduciary Firm, 
headquartered in Jersey 
and with operations in 17 
countries, following the sale 
of the business to Intertrust 
Group in 2016. Prior to 
this, Aaron held a number 
of senior positions within 
HSBC, latterly as the Deputy 
CEO of HSBC International. 
During his 10 years with 
HSBC, he held a number of 
Board positions for HSBC 
subsidiaries and was also 
involved in acquisitions 
(such as the purchase of 
Marks and Spencer Money). 
Aaron is a Chartered 
Accountant having qualified 
with Andersen in London. 
He also has a First Class 
Honours Degree in 
European Management 
Science from Swansea 
University.

Geoffrey Grime 
Chairman  

R/N

Geoffrey joined the Board 
in 2003. He retired in 
1999 as Chairman of 
Abacus Financial Services, 
a leading offshore trust 
company in which he 
played an instrumental 
role as one of its founders. 
A Chartered Accountant, 
his career in Jersey 
commenced in 1969 with 
Cooper Brothers & Co. 
and progressed to his 
appointment as Channel 
Islands Senior Partner of 
Coopers & Lybrand in 
1990. In 2001, he became 
the founding Chairman 
of Jersey Finance Limited, 
the body set up as a 
joint venture between the 
Government of Jersey 
and its finance industry, 
to represent and promote 
the industry at home and 
abroad. He currently holds 
a number of professional 
appointments as both 
director and trustee. In 
November 2002 he was 
elected as a Deputy in the 
States of Jersey and he 
retired from that position in 
December 2005. 
In September 2014 he 
was elected as a Jurat of 
the Royal Court of Jersey 
where he sits as a lay 
judge.

42

GOVERNANCEGOVERNANCE

Alan Bryce 
Non-Executive Director  

A/N

Alan was appointed to the 
Board as a non-Executive 
Director in December 2015 
and is currently a non-
Executive Director at NIE 
Networks Ltd, Chair of the 
wind-farm developer Viking 
Energy and an advisor in 
the utilities industry. He is 
a former non-Executive 
Director of Scottish Water, 
Infinis Energy plc and 
Iberdrola USA. Prior to 
2010, he held a number 
of senior positions at 
Scottish Power, including 
Managing Director of 
Energy Networks, and 
Managing Director of 
Generation. He was also 
Strategy and Planning 
Director for Scottish Power’s 
UK Division, which included 
the company’s Generation, 
Energy Management and 
Retail businesses. He is a 
Chartered Engineer and 
Fellow of the Institution 
of Engineering and 
Technology.

Phil Austin MBE 
Non-Executive Director  

Wendy Dorman 
Non-Executive Director  

Tony Taylor 
Non-Executive Director  

R

A/N

R/N

Phil was appointed to the 
Board in May 2016 and 
spent most of his career 
in banking with HSBC in 
London and, ultimately, 
Jersey where, from 1997 
to 2001, he was Deputy 
Chief Executive of the Bank’s 
business in the Offshore 
Islands. In 2001, he became 
the founding CEO of Jersey 
Finance Limited, the body 
set up as a joint venture 
between the Government 
of Jersey and its Finance 
Industry, to represent and 
promote the Industry at 
home and abroad. In 2009, 
he took on a portfolio of 
non-Executive directorships – 
a portfolio consisting of both 
public and privately-owned 
businesses. Phil is a Fellow 
of the Chartered Institute 
of Bankers and a Fellow of 
the Chartered Management 
Institute. In January 2016, 
he was awarded an MBE 
in the Queen’s New Year’s 
Honours list. Phil is currently 
a non-Executive Director of 
City Merchants High Yield 
Trust, a publicly quoted 
company.

Wendy was appointed 
to the Board as a non-
Executive Director in 
July 2016. Wendy is a 
Chartered Accountant 
who began her career as 
an auditor and went on 
to specialise in financial 
services taxation. In 2001 
she moved from London 
to Jersey and she led the 
Channel Islands tax practice 
of PwC until June 2015. 
Wendy has over twenty 
five years’ experience in 
taxation gained both in 
the UK and the offshore 
environment, working both 
in practice and in industry. 
Wendy was Chairman of 
the Jersey branch of the 
Institute of Directors from 
2014 to 2016 and is a 
former President of the 
Jersey Society of Chartered 
and Certified Accountants. 
Wendy is a non-Executive 
Director of 3i Infrastructure 
plc and CQS New City High 
Yield Fund Limited, both 
listed companies, as well as 
Jersey Finance Limited.

Tony joined the Board as a 
non-Executive Director in 
September 2017.
His career spans over 
35 years in marketing 
and communications, 
having worked for three 
of the world’s leading 
global advertising agency 
networks, in senior 
management roles. Most 
recently, Tony has been  
a Regional Director at  
J Walter Thompson, part  
of WPP plc.
Born in Jersey, Tony 
has lived in the UK and 
Singapore and has worked 
with numerous blue-chip 
companies around the 
world.
Tony is also a Director of 
Jersey Sport and Jersey 
Dairy. He has a BSc in 
Psychology from the City 
University, London.

Key to membership of 

committees

A  Audit and Risk Committee     

R  Remuneration Committee 
N  Nominations Committee    

43

Directors’ Report
for the year ended 30 September 2018

The Directors present their annual report and the audited financial statements of Jersey Electricity plc (“the Company”) and Jersey Deep 

Freeze Limited (together “the Group”) for the year ended 30 September 2018.

Principal activities
The Company is the sole supplier of electricity in Jersey. It is involved in the generation and distribution of electricity and jointly operates 

the Channel Islands Electricity Grid System with Guernsey Electricity Limited importing power for both islands. It also engages in retailing, 

property management, building services and has other business interests, including software development and consulting.

Dividends
The Directors have declared and now recommend the following dividends in respect of the year ended 30 September 2018:

Preference dividends  

5% Cumulative Participating Preference Shares at 6.5% 
3.5% Cumulative Non-Participating Preference Shares at 3.5% 

Ordinary dividends

Ordinary and ‘A’ Ordinary Shares

2018 

£ 

5,200 
3,773 

8,973 

2017

£

5,200
3,773 

8,973

Interim paid at 6.1p net of tax for the year ended 30 September 2018 (2017: 5.8p net of tax) 

Final proposed at 8.8p net of tax for the year ended 30 September 2018 (2017: 8.4p net of tax) 

1,868,772 

2,696,320 

4,565,092 

1,777,120

2,573,760 

4,350,880

Re-election of directors
The Board has made the decision that all Directors will in future seek re-election annually at each AGM.

Directors’ and officers’ insurance
During the year the Company maintained liability insurance for its Directors and Officers.

Policy on payment of creditors
It is Group policy, in respect of all of its suppliers, to settle the terms of payment when agreeing each transaction, to ensure that suppliers are 

made aware of the terms of payment and to abide by those terms. The number of creditor days in relation to trade creditors outstanding at 

the year end was 8 days (2017: 16 days).

44

GOVERNANCE 
 
 
 
 
 
 
 
 
GOVERNANCE

Directors’ Report
for the year ended 30 September 2018

Substantial shareholdings
As at 13 December 2018 the Company has been notified of the following holdings of voting rights of 5% or more in its issued share capital:

Equity

Ordinary Shares

The States of Jersey hold all of the Ordinary shares which amounts to 62% of the ordinary share capital and represents 86.4% of the total 

voting rights.

‘A’ Ordinary Shares

‘A’ Ordinary shares entitle the holder to 1 vote for every 100 shares held whereas the Ordinary shares carry voting rights of 1 vote for every 

20 shares held.

Huntress (CI) Nominees Limited is the largest shareholder of our listed shares and hold 5,327,562 ‘A’ Ordinary shares which represent 5% 

of the total voting rights. It is understood that the underlying owners of these shares are substantially private investors based in the Channel 

Islands.

Auditor
A resolution to re-appoint Deloitte LLP as auditor will be proposed at the next Annual General Meeting.

BY ORDER OF THE BOARD

P.J. ROUTIER

Secretary

13 December 2018

45

Corporate Governance

Corporate Governance
The Directors are committed to maintaining a high standard of Corporate Governance in accordance with The UK Corporate Governance 

Code April 2016 (“the Code”), as incorporated within The Listing Rules, issued by the Financial Conduct Authority. The Listing Rules require 

the Company to set out how it has applied the main principles of the Code and to explain any instances of non-compliance. In accordance 

with Listing Rule (“LR”) 9.8.4 R, the agreement related to ‘Independent business’ required by LR 9.2.2A (2) (a) R has been entered into with 

the States of Jersey, the controlling shareholder, with effect from 17 November 2014. The company has complied with the independence 

provisions included in the agreement during this financial year and believes the controlling shareholder is also compliant. The other 

applicable information required by LR 9.8.4 R (5)/(6) is disclosed in external appointments.

During the next financial year, the Directors will be reviewing the latest UK Corporate Governance Code issued in July 2018, together with 

the supporting Guidance on Board Effectiveness. The new code applied to accounting periods on or after 1 January 2019 and we will be 

reviewing the changes against our existing governance arrangements to ensure that we meet the expectations of the new code.

Statement of Compliance
The Board considers that the Company is a “smaller company” for the purposes of the Code as it is not a member of the FTSE 350. Throughout 

the financial year ended 30 September 2018 the Board considers that it has complied with the Code, with the following exceptions: The Main 

Principle B.7 states that all directors should be submitted for re-election at regular intervals, subject to satisfactory performance. Executive 

Directors are not subject to retirement by rotation but they are subject to the same periods of notice of termination of employment as other 

members of the Company’s senior management. This is deemed appropriate by the Board because it is felt that our largest shareholders have 

sufficient powers to remove Executive Directors if they saw fit.  

The Board
The Board provides effective leadership and currently comprises six non-Executive and two Executive Directors. They are collectively 

responsible for the long-term success of the Company and bring together a balance of skills, experience, independence and knowledge. The 

Chairman and the Chief Executive roles are divided with the former being appointed by the Directors from amongst their number. Aaron Le 

Cornu is the Senior Independent Director. 

Independence
The non-Executive Directors during the year were Geoffrey Grime, Wendy Dorman, Aaron Le Cornu, Alan Bryce, Phil Austin and Tony Taylor 

and they were all considered independent. The Board have determined that Geoffrey Grime remained independent notwithstanding that he 

has served on the Board for more than fifteen years. In making this determination, the Board took into account his breadth of experience, 

his financial independence and his other business interests. In addition, he has also served less than nine years on the Board prior to his 

appointment as Chairman. On appointment to the Board the required time commitment is established and any significant changes to 

time commitments are notified to the Board. An induction process is in place for all newly appointed Directors. The Board is responsible to 

the Company’s shareholders for the proper management of the Company. It meets regularly to set and monitor strategy, review trading 

performance, perform a robust assessment of the principal risks that could threaten the business model, future performance, solvency or 

liquidity (see Principal Risks section on pages 40 and 41), examine business plans and capital and revenue budgets, formulate policy on 

key issues and review the reporting to shareholders. Board papers are circulated, with reasonable notice, prior to each meeting in order 

to facilitate informed discussion of the matters at hand. Members of the Board hold meetings with major shareholders to develop an 

understanding of the views they have about the Company.

46

GOVERNANCEGOVERNANCE

Corporate Governance

The following table sets out the number of meetings (including Committee meetings) held during the year under review and the number of 

meetings attended by each Director. 

Board  Audit and Risk  Remuneration  Nominations

No of meetings  

G.J. Grime  

A.D. Le Cornu 

P.J. Austin 

A.A. Bryce 

W.J. Dorman 

C.J. Ambler  

M.P. Magee  

T. Taylor 

* attendees by invitation

5 

5 

5 

5 

5 

5 

5 

5 

5 

4 

- 

4 

- 

4 

4 

3* 

4* 

- 

2 

2 

2 

2 

- 

- 

1* 

- 

2 

2

2

-

-

2

2

2

-

2

Performance Evaluation
The effectiveness of the Board is vital to the success of the Company.  An external evaluation took place during 2018 following two internal 

evaluations that were undertaken by the Chairman in both 2016 and 2017. The Trusted Advisors Partnership Ltd, an external recruitment 

consultancy firm which has no direct connection with the Company, conducted the 2018 evaluation, the findings of which are currently being 

reviewed in order to determine any emerging actions to be taken. 

The key procedures which the Board has established to provide effective controls are:

Board Reports
Key strategic decisions are taken at Board meetings following due debate and with the benefit of Board papers circulated beforehand. The 

risks associated with such decisions are a primary consideration in the information presented and discussed by the Board who are responsible 

for determining the nature and extent of the risk it is willing to take to achieve the strategic objectives. Prior to significant investment decisions 

being taken, due diligence investigations include the review of business plans by the Board.

Management Structure
Responsibility for operating the systems of internal control is delegated to management. There are also specific matters reserved for decision 

by the Board; and these have been formally documented and a summary of the key types of decision made by the Board is as follows:

•  Strategy and Management including:

  Approval of the Company’s long-term objectives and commercial strategy.

  Approval of the annual operating and capital expenditure budgets and any subsequent material changes to them.

•  Changes in structure and capital of the Company

•  Financial reporting and controls including:

  Approval of the Annual Report and Financial Statements.

  Declaration of the interim dividend and recommendation of the final dividend.

•  Internal controls/Risk Management

  Reviewing the effectiveness of the Company’s internal control and risk management systems. An external review of the risk management 

process is conducted every three years.

•  Approval of contracts

  Major capital projects.

  Major contracts.

  Major investments. 

47

 
Corporate Governance

•  Board membership and other appointments

  Approval of changes to the structure, size and composition of the Board and key Committees, following recommendations from the 

Nominations Committee.

•  Remuneration

  Determining the remuneration policy for the directors and other senior management, following recommendations from the Remuneration 

Committee.

•  Corporate governance matters

  Undertaking a formal and rigorous annual evaluation of its own performance, that of its Committees and individual Directors. Review of 

the Company’s overall corporate governance arrangements.

•  Approval of key Company policies

Internal Audit/Risk Management
There is a permanent team of internal audit staff involved in a continuous structured review of the Company’s systems and processes, both 

financial and non-financial. Internal Audit manage the process of strategic and operational risk reviews and facilitate risk review workshops 

with departmental managers. The Head of Internal Audit routinely reports to the Company Secretary with direct access to the Audit and Risk 

Committee Chairman and also attends Audit and Risk Committee meetings, at which risk based internal audit’s plans are discussed and 

approved. 

Personnel
The Company ensures that personnel are able to execute their duties in a competent and professional manner through its commitment to 

staff training, regular staff appraisals and organisational structure.

Budgetary Control
Detailed phased budgets are prepared at profit centre level. These budgets are approved by the Board, which receives sufficiently detailed 

financial data to monitor the performance of the Company with explanations of any material variances.

Audit and Risk Committee
The Audit and Risk Committee reviews the effectiveness of the internal control and risk management processes throughout the accounting 

period as outlined above. In addition, it regularly conducts “deep dive” reviews on specific identified risks to test assumptions on the 

substance of such risks and their mitigation. More detail on the Group’s principal risks, and how they are managed, is provided in the 

Financial Review within this Annual Report (see the Principal Risks section on pages 40 and 41). The Audit and Risk Committee also reviews 

and monitors the independence of the external auditors and the non-audit services provided to the Group.

Stakeholder Engagement 
The Company maintains an active dialogue with its largest shareholders and meetings between States of Jersey (which owns 62% of our 

Ordinary share capital) include both the non-Executive Chairman as well as the Chief Executive.

48

GOVERNANCEGOVERNANCE

Nominations Committee Report

As Chair of the Nominations Committee (the Committee), I am grateful for the support of my fellow members Geoffrey Grime, Wendy 

Dorman, Tony Taylor and Chris Ambler,  a majority of whom are independent non-Executive Directors. During the last financial year the 

Committee formally met twice.

The principle responsibilities of the Committee are to:

• consider and make recommendations to the Board on all new appointments of Directors having regard to the overall balance and 

composition of the Board;

• consider succession planning for both the Board and for senior positions in the wider organisation; and

• make recommendations to the Board concerning the reappointment of any non-Executive Director following conclusion of his or her 

specified term of office.

During the year, Geoffrey Grime advised the Board of his intention to step down from the Chair at the next AGM, and a significant part 

of the Committee’s activities has focused on identifying his successor. The Committee appointed an external advisor, the Trusted Advisors’ 

Partnership Ltd (TAP), to develop a process for the selection and to advise both the Committee and the Board, leading to the outcome. This 

included a detailed assessment of the needs of the business and in-depth canvassing of directors and senior management over a period of 

three months. At the conclusion of this process the Committee recommended, and the Board confirmed, our decision to appoint Phil Austin 

as our new Chair when Geoffrey stands down. Phil Austin was absent from all Board discussions relating to his candidacy. 

Phil brings a wealth of island and U.K. business experience to the Board and combines this with over two years of service to the Board and 

as Chair of the Remuneration Committee, having taken up both roles in 2016. As Geoffrey leaves the Board, we also intend to appoint 

a replacement non-Executive Director and the recruitment process, also using our advisor TAP, is nearing finalisation. This will essentially 

complete the plan formulated in 2015 for a controlled change of non-executive composition. Under that plan, four new non-executives have 

already joined the Company, and including recruitment of a fifth, we are well positioned in terms of best practice and corporate governance 

requirements on independence.

Drawing on work done by the Board on strategic options, the Committee also carried out its review of Board skills and composition against 

the challenges and opportunities the Company experiences in its rapidly changing environment. This is an important input into succession 

management and has immediately been used to inform the recruitment process referred to above.

The Committee is also involved in succession planning for Executive Directors and the wider management team within Jersey Electricity.  

This highlighted the importance of a mixed resourcing process, that both develops senior staff from within the organisation, and looks to 

external appointments where appropriate. As part of our commitment to development, a significant investment has been made during 2018 

to roll out the Living Leader program across the business.

The Committee believes that the Board and senior management team has an adequate pipeline in place to manage its near and medium-

term succession requirements.

The Committee recognises the benefits of diversity and will continue to appoint Executive and non-Executive Directors to ensure diversity of 

background based on attributes including gender, age, industry experience, background and race. The current profile of the Board is as follows:

Gender 

Male 

Female 

7 

1 

Tenure 

1-3 years 

4-9 years 

>9 years 

4 

2 

2 

Age 

41-50 

51-60 

61-70 

>70 

Sector 

Utilities 

Financial Services 

Marketing 

Taxation 

2 

4 

1 

1 

3

3

1

1

The Board has put in place a Diversity Policy, which is taken fully into account in making appointments, as described above. It is not our policy to 

set measurable targets that involve diversity quotas, but we do measure our performance in terms of initiatives specifically focused on improving 

diversity. During 2018 the Board appointed a Board apprentice under the Jersey Board Apprentice scheme, which offers candidates Boardroom 

experience, designed to help equip them for a future non-executive position on the board of a company or other organisation. 

The Terms of Reference for the Nominations Committee and the Terms and Conditions of the Appointment of non-Executive Directors are 

available on our website (www.jec.co.uk).

On behalf of the Committee

A. BRYCE 

Chairman 

13 December 2018

49

 
 
 
 
 
 
 
 
 
Audit and Risk Committee Report

The Audit and Risk Committee (the Committee) is chaired by Aaron Le Cornu supported by Wendy Dorman and Alan Bryce as members. 

Both Aaron and Wendy are Chartered Accountants with recent experience in both commerce and private practice. Alan is a Chartered 

Engineer with extensive experience of the utility sector and experience of serving on Audit Committees elsewhere. Full biographies of all 

members are provided on pages 42 and 43. The meetings provide a forum for discussions with both Company staff and the external auditor. 

Meetings are also attended, by invitation, by the Chief Executive, the Finance Director, the Financial Controller, the Company Secretary, and 

members of both the external audit and internal audit teams.

The Committee is responsible for protecting the interests of shareholders and this includes reviewing the Annual and Interim Financial 

Statements and accompanying reports before their submission to the Board for approval and for the reporting of its findings to the Board.

As part of the review process the Committee reviews the likely significant issues in advance of the preparation, and subsequent publication, 

of the external financial statements and in particular any critical accounting judgements identified by both the Company and the external 

auditor, which are disclosed in Note 2 to the Financial Statements (Critical Accounting Judgements). Comprehensive position papers on 

each key area are produced by the Finance Director at both the half and full year. Some of the areas are recurring items such as revenue 

recognition, impairment of assets, retirement benefit obligations and hedge accounting. The Committee reviews any year-on-year changes in 

methodology for reasonableness. 

The Committee formally met four times in the last financial year (aligned to the financial timetable) and is also responsible for monitoring 

the controls which are in force (including financial, operational and compliance controls and risk management procedures) to ensure the 

integrity of the financial information reported to the shareholders. In addition, a further meeting was facilitated by the Committee, inclusive of 

the wider Board members and an external consultant, to review in detail the key risks across the business to ensure they were appropriately 

captured, documented, monitored and mitigated. The Committee also considers reports from the internal and external auditors and from 

management and provides comment on salient issues to the Board. In addition, the Committee regularly reviews the scope and results of the 

work undertaken by both the internal and external auditors. The Terms of Reference for the Audit and Risk Committee are available on our 

website (www.jec.co.uk).

The Committee has approved the external auditor’s remuneration and terms of engagement and is fully satisfied with the performance, 

objectivity, quality of challenge and independence of the external auditor. A full tender process for the external audit was carried out in 2015. 

Deloitte were successful in retaining the engagement and a new audit partner, Andy Isham, was appointed. The Committee will continue 

to keep under review all aspects of the relationship with the external auditor and will initiate its next tender process at what is deemed an 

appropriate time taking into consideration the period since the last tender. Non-audit services are reviewed on a case by case basis. As 

disclosed in Note 6 to the Financial Statements, fees for non-audit services are not material, represent less than 10% of the audit fee and are 

not considered to impact on the auditor’s independence. The effectiveness of the external auditor is considered on an ongoing basis driven 

primarily by discussions with Deloitte on the maintenance of audit quality and their ability to handle key accounting and audit judgements.  

On behalf of the Board, the Committee considered whether the 2018 Annual report and financial statements taken as a whole are fair, 

balanced and understandable, and whether the disclosures are appropriate.  The Committee reviewed the Group’s procedures around the 
preparation, review and challenge of the report and the consistency of the narrative sections with the financial statements and the use of 

alternative performance measures and associated disclosures.  The Committee also considers any potential inconsistencies raised by the 

external auditor. Furthermore, the Committee requested internal audit to conduct a review of the various non-financial KPIs included in the 

Annual Report and no issues were identified in this regard.  

Following its review, the Committee is satisfied that the Annual report is fair, balanced and understandable, and provides the information 

necessary for shareholders and other stakeholders to assess the Company’s position and performance, business  model and strategy, and 

has advised the Board accordingly.  

50

GOVERNANCEGOVERNANCE

Audit and Risk Committee Report

Internal Control
The Board is responsible for establishing and maintaining the Company’s system of internal control and for the management of risk. Internal control 

systems are designed to meet the particular needs of the business and the risks to which it is exposed, and by their nature can provide reasonable 

but not absolute assurance against material misstatement or loss. This process has been in place throughout the year up to the date of approval of 

the financial statements and is in accordance with The UK Corporate Governance Code. Whistleblowing arrangements are reviewed annually by the 

Committee.

The Committee members have regular meetings with Internal Audit to evaluate both performance, and any impediments that might exist, which 

would constrain their work. The Committee also approve the plan of work for the Internal Audit function in advance of the following year. In 

addition, independent reviews are undertaken on a regular basis. In 2015 a benchmarking exercise was performed, and in 2016 a review of the 

risk management process was undertaken by an external consultant. Such exercises provide further comfort to the Committee on the effectiveness of 

Internal Audit.

On behalf of the Committee

A. LE CORNU 

Chairman 

13 December 2018

51

Statement of Directors’ Responsibilities

Directors’ Responsibilities for the Financial Statements
The Directors are responsible for preparing the Annual Report, Directors’ Remuneration Report and the Financial Statements in accordance 

with applicable law and regulations. 

Company Law requires the Directors to prepare Financial Statements for each financial year. The Directors are required by the IAS Regulation 

to prepare the Group Financial Statements under IFRS as adopted by the European Union. The Financial Statements are also required by 

Company Law to give a true and fair view of the state of affairs of the Company and of the profit or loss of the Company for that period. 

International Accounting Standard 1 requires that Financial Statements present fairly for each financial year the Group’s financial position, 

financial performance and cash flows. This requires the faithful representation of the effects of transactions, other events and conditions in 

accordance with the definitions and recognition criteria for assets, liabilities, income and expenses set out in the International Accounting 

Standards Board’s ‘Framework for the preparation and presentation of financial statements’. In virtually all circumstances, a fair presentation 

will be achieved by compliance with all applicable IFRS. However, Directors are also required to:

• properly select and apply accounting policies;

• present information, including accounting policies, in a manner that provides relevant, reliable, comparable and understandable 

information;

• provide additional disclosures when compliance with the specific requirements in IFRS are insufficient to enable users to understand the 

impact of particular transactions, other events and conditions on the entity’s financial position and financial performance; and

• make an assessment of the Company’s ability to continue as a going concern.

The Directors are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position 

of the Company and enable them to ensure that the financial statements comply with the Companies (Jersey) Law 1991. They are also 

responsible for safeguarding the assets of the Company and hence for taking reasonable steps for the prevention and detection of fraud and 

other irregularities.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company’s 

website. Legislation in Jersey and in the United Kingdom governing the preparation and dissemination of Financial Statements may differ 

from legislation in other jurisdictions.

The Directors consider that the Group has adequate resources to continue in operational existence for the foreseeable future. The Financial 

Statements are therefore prepared on a going concern basis. Further details of the Group’s going concern review are provided in note 1 of 

the financial statements on page 65.

Having taken advice from the Audit and Risk Committee, the Board considers the annual report and financial statements, taken as a 

whole, to be fair, balanced and understandable and that it provides the information necessary for shareholders to assess the Company’s 

performance, business model and strategy.

Responsibility Statement
We confirm that to the best of our knowledge:

•  the financial statements, prepared in accordance with International Financial Reporting Standards as adopted by the European Union, 

give a true and fair view of the assets, liabilities, financial position and profit of the Company and the undertakings included in the 

consolidation taken as a whole; and

•  the management report includes a fair review of the development and performance of the business and the position of the Company and 

the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that 

they face.

By order of the Board

C.J. AMBLER 

Chief Executive Officer 

13 December 2018 

M.P. MAGEE

Finance Director

13 December 2018

52

GOVERNANCEGOVERNANCE

Remuneration Committee Report

Remuneration Committee
The Remuneration Committee (the Committee) is chaired by Phil Austin who was supported throughout the last year by members Geoffrey 

Grime, Aaron Le Cornu and Tony Taylor. The Committee operates within terms of reference, agreed by the Board, which are regularly 

reviewed and available on the Company’s website (www.jec.co.uk). Two formal Committee meetings took place during the last financial year.   

Remuneration Policy
The policy of the Committee is to ensure the provision of remuneration packages for the Executive directors that fairly reward them for 

their contribution to the overall performance of the Company. Remuneration packages comprise basic salary and benefits together with a 

performance related annual bonus. Benefits for Executive Directors principally consist of a car or car allowance, private health care and 

housing subsidy. The salary and benefits of the Executive team are reviewed by the Committee annually and historically adjustments were 

made in April, but the review has now been moved to November to coincide with the date for the rest of the Company.

The Committee commissioned an external review of Executive pay during the year and were advised by Mercer, an independent 

remuneration consultancy firm, who considered local benchmarking data alongside comparisons from the UK, including businesses 

within the energy sector, as well as listed companies of a similar size to Jersey Electricity. The key purpose of the review was to establish the 

competitiveness of the existing Executive package, and to seek advice as to how it should be positioned going forward.

As a result of the review, the salaries of the CEO and Finance Director were revised upwards, with effect from 1 April 2017, in accordance 

with Mercer’s recommendations. Changes were also made to the executive bonus scheme, with effect from 2019, giving the Committee 

the discretion to defer up to 50% of the award for a period of two years with the ultimate pay-out linked to movements in the listed share 

price in the period before vesting. The bonus payable to the Executive Directors is performance related, taking account of their individual 

responsibilities within the business, together with the results of the Company as a whole, measured against a broad range of objectives.

The remuneration of Directors for the year ended 30 September 2018 was as follows:  

EXECUTIVE DIRECTORS 

C.J. Ambler 

M.P. Magee 

NON-EXECUTIVE DIRECTORS 

G.J. Grime 

A.D. Le Cornu 

A.A. Bryce 

P.J. Austin 

W.J. Dorman 

A.H. Taylor (appointed 21 September 2017) 

M.J. Liston (retired 31 December 2016)  

Basic 

salary/fees 

£ 

Bonus 

£ 

Benefits 

in kind 

£ 

Total 

2018 

£ 

Total

2017

£

      238,877  

186,470 

75,900 

60,390 

15,230 

12,338 

330,007 

259,198 

378,570

285,276

43,000 

28,000 

30,000 

25,000 

25,000 

23,625 

- 

- 

- 

- 

- 

- 

- 

- 

3,456 

1,728 

1,728 

1,728 

1,728 

1,775 

- 

46,456 

29,728 

31,728 

26,728 

26,728 

25,400 

39,946

24,726

27,155

22,155

19,726

-*

- 

4,500

Total 

599,972 

136,290 

39,711 

775,973 

802,054

*Fees payable quarterly in arrears. 

53

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Remuneration Committee Report

Service Contracts
The Executive Directors’ service contracts provide for a notice period of six months. The non-Executive Directors’ service contracts have no 

unexpired term at the time of election, or re-election, at the Annual General Meeting.

Pension Benefits
Set out below are details of the pension benefits to which each of the Directors is entitled. These pensions are restricted to the scheme in 

which the Director has earned benefits during service as a director, but include benefits under the scheme for service both before and after 

becoming a Director, including any service transferred into the scheme from a previous employment.

Increase 
in accrued 

pension 
during the year1 

Accrued 
pension at 
30.9.20182 

Transfer 
value at 
30.9.20183 

Transfer 
value at 
30.9.20173 

Directors’ 
contributions 

during year 

Increase

in transfer value

less Directors
contributions4

C.J. Ambler 
M.P. Magee5 

£7,451 
£5,825 

£52,051 
£87,779 

£840,465 
£1,814,462 

£699,966 
£1,653,399 

- 
£11,117 

£140,499
£149,946

Notes

1.  The increase in accrued pension during the year represents the additional accrued pension entitlement at the year end compared to the previous year end. 

2.  The pension entitlement shown is that which would be paid annually on retirement at age 60, based on service at the year end.  

3.  The transfer values have been calculated using the basis and method appropriate at each accounting date. It is assumed that the deferred pension commences from the earliest age at 

which the member can receive an unreduced pension. The transfer values include any accrued Additional Voluntary Contributions (AVC) pensions.

4.  The increase in transfer value over the year is after deduction of contributions made by the Director during the year.   

5.  Along with all other Scheme members, Directors have the option to pay AVC’s to the Scheme to purchase additional final salary benefits. AVC’s paid by the Directors during the year 

were nil. 

Share Schemes
At the 2011 Annual General Meeting approval was granted to launch an all-employee share scheme. During the 2016 financial year 100 

‘A’ Ordinary Shares were issued to all staff (subject to Scheme Rules) including the Executive Directors and these shares vest in February 

2019. There are no other share-based incentives such as option schemes or long-term incentive plans operated by the Company. However 

as indicated earlier in this report the Committee has the discretion to defer up to 50% of the performance bonus to Executive Directors for a 

period of two years with the ultimate payout linked to movements in the listed share price in the period before vesting.    

Non-Executive Directors’ Remuneration
The remuneration of the non-Executive directors is determined by the Executive directors with the assistance of independent advice concerning 

comparable organisations and appointments and also taking into account the particular Committees in which they are involved. As with 

executive pay, Mercer were used to provide such advice. A small premium was paid in the financial year to those who chaired Committees 

(Audit & Risk: £5,000; Nomination/Remuneration: £2,000) and to those who were members of the Audit & Risk Committee (£2,000) for 

additional responsibility, and to Directors based off-Island (£3,000) for travelling time.

External Appointments
The Company encourages Executive Directors to diversify their experience by accepting non-executive appointments to companies or other 

organisations outside the Group. Such appointments are subject to the approval by the Board, which also determines the extent to which any 

fees may be retained by the Director. At the balance sheet date the external appointments held by Executive Directors, excluding those directly 

connected with their employment by the Company, were as follows:

C.J. Ambler

Foresight Solar Fund Limited and Apax Global Alpha Limited. 

The total non-Executive Director fees for such appointments were £100,000 of which £80,000 was retained, and the remainder paid to the 

Company, by the individual.  

M.P. Magee

Standard Life Wealth Offshore Strategy Fund Limited. 

The total non-Executive Director fees for this appointment was £20,000 of which £16,000 was retained, and the remainder paid to the 

Company, by the individual.    

54

GOVERNANCE 
 
 
 
 
 
 
 
GOVERNANCE

Remuneration Committee Report

Directors’ Loans
The Company provides secured loans to the Executive Directors which bear interest at base rate. The balances on such loans were:   

C. J. Ambler 

M. P. Magee 

30.9.2018 

£343,949 

£135,321 

30.9.2017

£372,365

£188,571

Directors’ Share Interests
The Directors’ beneficial interests in the shares of the Company at 30 September 2018 were:

5% and 3.5% 

‘A’ Ordinary Shares 

Preference Shares

2018 

2017 

2018 

2017

7,520 

13,700 

10,000 

4,500 

5,000 

7,420 

13,500 

10,000 

4,500 

5,000 

- 

960 

- 

- 

- 

-

960

-

-

-

40,720 

40,420 

960 

960

C.J. Ambler* 

M.P. Magee* 

G.J. Grime 

A.A. Bryce 

P.J. Austin 

*Both C.J. Ambler and M.P. Magee received 100 ‘A’ Ordinary Shares that vested during 2018. Additionally they have a beneficial interest in a further 100 ‘A’ Ordinary Shares that are due to 

vest in February 2019. M.P. Magee also acquired a further 100 ‘A’ Ordinary Shares during the year.

There have been no other changes in the interests set out above between 30 September 2018 and 13 December 2018. 

On behalf of the Committee

P. AUSTIN

Chairman

13 December 2018

55

 
 
 
 
 
 
 
 
 
Independent Auditor’s Report
to the Shareholders of Jersey Electricity plc

Report on the audit of the financial statements

Opinion
In our opinion the financial statements of Jersey Electricity plc (the ‘parent company’) and its subsidiary (together the ‘group’):
•  give a true and fair view of the state of the group’s affairs as at 30 September 2018 and of the group’s profit for the year then ended;
•  have been properly prepared in accordance with International Financial Reporting Standards (IFRSs) as adopted by the European Union;
•  have been properly prepared in accordance with Companies (Jersey) Law, 1991.

We have audited the financial statements which comprise:
•  the Consolidated Income Statement;
•  the Consolidated Statement of Comprehensive Income;
•  the Consolidated Balance Sheet;
•  the Consolidated Statement of Changes in Equity;
•  the Consolidated Statement of Cash Flows; and
•  the related notes 1 to 23.

The financial reporting framework that has been applied in their preparation is applicable law and IFRSs as adopted by the European Union.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities 
under those standards are further described in the auditor’s responsibilities for the audit of the financial statements section of our report. 

We are independent of the group in accordance with the ethical requirements that are relevant to our audit of the financial statements in 
the UK, including the Financial Reporting Council’s (the ‘FRC’s’) Ethical Standard as applied to listed entities, and we have fulfilled our other 
ethical responsibilities in accordance with these requirements. We confirm that the non-audit services prohibited by the FRC’s Ethical Standard 
were not provided to the group.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Summary of our audit approach

Key audit matters

The key audit matters that we identified in the current year were:

Materiality

Scoping

Significant changes in our 
approach

• 

• 

the accrual for unbilled electricity units; and

 the discount rate assumption in the determination of the defined benefit pension scheme 
surplus.

Within this report, any new audit matters are identified with 
the same as the prior year are identified with 

. 

 and any key audit matters which are 

The materiality that we used for the group financial statements was £1,000,000, which was 
determined on the basis of approximately 7.5% of profit before tax.

The group includes three separate legal entities – one subsidiary and one joint arrangement - of which 
only Jersey Electricity plc was considered a significant component.

In our report for the prior year audit, we included the NAV upgrade project as a key audit matter 
including its description, our response to the matter and observations. Following the actions taken by 
management since our previous report, we no longer consider this to be a key audit matter for the 
purposes of the current year’s audit report.

Except of the above, there have been no changes to our approach since the audit of prior year 
financial statements.

56

GOVERNANCEGOVERNANCE

Independent Auditor’s Report
to the Shareholders of Jersey Electricity plc

Conclusions relating to principal risks, going concern and viability statement

Going concern
We have reviewed the directors’ statement in note 1 to the financial statements about whether they 
considered it appropriate to adopt the going concern basis of accounting in preparing them and their 
identification of any material uncertainties to the group’s ability to continue to do so over a period of 
at least twelve months from the date of approval of the financial statements.

We confirm that we have nothing 
material to report, add or draw 
attention to in respect of these 
matters.

We are required to state whether we have anything material to add or draw attention to in relation to 
that statement required by Listing Rule 9.8.6R(3) and report if the statement is materially inconsistent 
with our knowledge obtained in the audit.

We confirm that we have nothing 
material to report, add or draw 
attention to in respect of these 
matters.

Principal risks and viability statement
Based solely on reading the directors’ statements and considering whether they were consistent 
with the knowledge we obtained in the course of the audit, including the knowledge obtained in the 
evaluation of the directors’ assessment of the group’s ability to continue as a going concern, we are 
required to state whether we have anything material to add or draw attention to in relation to:
• 

the disclosures on pages 40-41 that describe the principal risks and explain how they are being 
managed or mitigated;
the directors’ confirmation on page 40-41 that they have carried out a robust assessment of the 
principal risks facing the group, including those that would threaten its business model, future 
performance, solvency or liquidity; or
the directors’ explanation on page 41 as to how they have assessed the prospects of the group, 
over what period they have done so and why they consider that period to be appropriate, 
and their statement as to whether they have a reasonable expectation that the group will be 
able to continue in operation and meet its liabilities as they fall due over the period of their 
assessment, including any related disclosures drawing attention to any necessary qualifications or 
assumptions.

• 

• 

We are also required to report whether the directors’ statement relating to the prospects of the group 
required by Listing Rule 9.8.6R(3) is materially inconsistent with our knowledge obtained in the audit.

Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements of 
the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we identified. 
These matters included those which had the greatest effect on: the overall audit strategy, the allocation of resources in the audit; and directing 
the efforts of the engagement team.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we 
do not provide a separate opinion on these matters.

Accrual for unbilled electricity units 

Key audit matter 
description

The year-end process of calculating the number of unbilled units of electricity and the value of these units 
impacts total revenue for the Group. The value of the unbilled units at the year-end is £5.0 million (2017: 
£5.1 million) as disclosed in note 2(ii) of the financial statements. Approximately 85% of the customers are 
now on smart meters and for this population live meter readings are available as at year-end, significantly 
reducing the level of estimation required compared to previous years as no judgement is required for the smart 
meter population of unbilled units. However, the remaining 15% of the balance relates to the unbilled revenue 
accrual for non-smart meters. This is based on a model which uses historical customer and tariff data and uses 
automated calculations to generate the respective balance. There is judgement required by management when 
determining what historical data is appropriate to use to reflect unit usage and cost in the unbilled period. We 
therefore pinpointed the significant risk in relation to revenue recognition to accrued revenue in relation to 
unbilled units for non-smart meters which also represents the element of revenue with a potential for fraud.  

57

Independent Auditor’s Report
to the Shareholders of Jersey Electricity plc

How the scope of our 
audit responded to the 
key audit matter

We have assessed the design and implementation of key controls relating to the unbilled units process.
We engaged our data analytics specialists to build a model to estimate the unbilled units’ accrual, which 
approximates the model used by Jersey Electricity plc. The historical data used in the model such as billed units 
data and tariff information was tested for completeness and accuracy through agreement to billing records and 
historical tariff data.
We also assessed whether the historical data appropriately reflected consumption in the unbilled period 
and challenged the judgements applied by management, for example through assessing management’s 
consideration around seasonality adjustments and any significant changes in the customer base or the nature 
of properties.

Key observations

As a result of our audit procedures we concluded that the assumptions in the revenue accrual were reasonable 
and that the amount recognised in revenue and trade debtors at the reporting date was appropriate and in 
accordance with the requirements of IAS 18.

Discount rate assumption in the defined benefit pension scheme 

Key audit matter 
description

The group has a gross retirement benefit surplus at the year-end of £4.75m (2017: deficit of £4.2m). There is 
inherent uncertainty over the assumptions used by actuaries in assessing the present value of scheme liabilities 
due to those assumptions being long-term. We identified the most significant assumption and key audit matter 
to be the discount rate used of 2.9% (2017: 2.7%), as is disclosed in note 2(i) and note 17 in the financial 
statements. 
The assumption applied in determining the pension balances is subject to significant judgement and has the 
ability to materially affect the current surplus recognised on the balance sheet.

How the scope of our 
audit responded to the 
key audit matter

We have assessed the design and implementation of key controls relating to the review of the assumptions 
used by management in determining the value of the scheme’s obligations.
We have assessed the independence, objectivity and qualifications of the expert which management engaged 
to support them in determining the pension assumption, balances and related disclosures.
We have reviewed and challenged the discount rate used by the expert and approved by management, against 
independent data and consulted with our own internal experts to benchmark and rationalise the assumption.

Key observations

As a result of our audit procedures, we concluded that the discount rate used was reasonable.

Our application of materiality
We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the economic decisions of a 
reasonably knowledgeable person would be changed or influenced. We use materiality both in planning the scope of our audit work and in 
evaluating the results of our work. 

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Group materiality

£1,000,000 (2017: £1,000,000)

Basis for determining 
materiality

Approximately 7.5% of pre-tax profit (2017: 7.5% of pre-tax profit).

Rationale for the 
benchmark applied

Given that JEC is a trading group, we have considered profit before tax to be the most suitable benchmark to 
use, as it is the main driver of the key performance indicators used by investors.

58

GOVERNANCEGOVERNANCE

Independent Auditor’s Report
to the Shareholders of Jersey Electricity plc

PBT £15m

Group materiality £1m

PBT

Group materiality

Audit & Risk Committee reporting threshold £0.05m

We agreed with the Committee that we would report to them all audit differences in excess of £50,000 (2017: £50,000), as well as differences 
below that threshold that, in our view, warranted reporting on qualitative grounds.  We also report to the Committee on disclosure matters that we 
identified when assessing the overall presentation of the financial statements.

An overview of the scope of our audit
Our group audit was scoped by obtaining an understanding of the group and its environment, including internal control, and assessing the 
risks of material misstatement at the group level. Audit work to respond to the risks of material misstatement was performed directly by the audit 
engagement team. 

Jersey Electricity plc as a stand-alone entity contributes approximately 98% of the revenue and 99% of profit before tax presented within the 
Consolidated Income Statement and a similar proportion of the net assets presented on the Consolidated Balance Sheet.

At the group level, we also tested the consolidation process and carried out analytical procedures to conclude that there were no significant risks of 
material misstatement of the financial information of the parent company’s subsidiary, Jersey Deep Freeze Limited, and the parent company’s joint 
arrangement, Channel Islands Electricity Grid Limited, which were not subject to a separate audit.

2%

1%

0%

Revenue

Profit  
before tax

Net assets

98%

99%

100%

Full audit scope

Full audit scope

Full audit scope

Review at group level

Review at group level

Review at group level

Other information

The directors are responsible for the other information. The other information comprises the information 
included in the annual report, other than the financial statements and our auditor’s report thereon.

We have nothing to report 
in respect of these matters.

Our opinion on the financial statements does not cover the other information and we do not express any form 
of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, 
in doing so, consider whether the other information is materially inconsistent with the financial statements or 
our knowledge obtained in the audit or otherwise appears to be materially misstated.

If we identify such material inconsistencies or apparent material misstatements, we are required to determine 
whether there is a material misstatement in the financial statements or a material misstatement of the other 
information. If, based on the work we have performed, we conclude that there is a material misstatement of 
this other information, we are required to report that fact.

In this context, matters that we are specifically required to report to you as uncorrected material misstatements 
of the other information include where we conclude that:
•  Fair, balanced and understandable – the statement given by the directors that they consider the annual 

report and financial statements taken as a whole is fair, balanced and understandable and provides the 
information necessary for shareholders to assess the group’s position and performance, business model 
and strategy, is materially inconsistent with our knowledge obtained in the audit; or

•  Audit committee reporting – the section describing the work of the audit committee does not appropriately 

address matters communicated by us to the Audit and Risk Committee; or

•  Directors’ statement of compliance with the UK Corporate Governance Code – the parts of the directors’ 
statement required under the Listing Rules relating to the Company’s compliance with the UK Corporate 
Governance Code containing provisions specified for review by the auditor in accordance with Listing 
Rule 9.8.10R (2) do not properly disclose a departure from a relevant provision of the UK Corporate 
Governance Code.

59

Independent Auditor’s Report
to the Shareholders of Jersey Electricity plc

Responsibilities of directors
As explained more fully in the statement of directors’ responsibilities, the directors are responsible for the preparation of the financial statements 
and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is necessary to enable the 
preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the group’s ability to continue as a going concern, disclosing as 
applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the 
group or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but 
is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements 
can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the 
economic decisions of users taken on the basis of these financial statements.

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website at: www.frc.org.uk/
auditorsresponsibilities. This description forms part of our auditor’s report.

Report on other legal and regulatory requirements

Matters on which we are required to report by exception
Adequacy of explanations received and accounting records
Under the Companies (Jersey) Law, 1991 we are required to report to you if, in our opinion:
• 
 we have not received all the information and explanations we require for our audit; or
•  proper accounting records have not been kept by the parent company, or proper returns adequate for our 

audit have not been received from branches not visited by us; or
the financial statements are not in agreement with the accounting records and returns.

• 

We have nothing to report 
in respect of these matters.

Use of our report
This report is made solely to the company’s members, as a body, in accordance with Article 113A of the Companies (Jersey) Law 1991. Our audit 
work has been undertaken so that we might state to the company’s members those matters we are required to state to them in an auditor’s report 
and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and 
the company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

ANDREW ISHAM, BA, FCA
for and on behalf of
Deloitte LLP
Recognised Auditor
St Helier, Jersey
13 December 2018

60

GOVERNANCEFINANCIAL STATEMENTS

Consolidated Income Statement
for the year ended 30 September 2018

A presentational change to the 2017 figures has arisen as a result of elements previously embedded within cost of sales (£163,000) and finance costs (£72,000) being reclassified and 

shown in revenue. There has been no impact on profit.

Consolidated Statement of Comprehensive Income
for the year ended 30 September 2018

All results in the year have been derived from continuing operations.
The notes on pages 65 to 88 form an integral part of these accounts. The independent auditor’s report is on pages 56 to 60.

61

 Note 2018 2017   £000 £000Revenue  3 105,874 102,085Cost of sales   (65,110) (63,023)Gross profit  40,764 39,062Revaluation of investment properties 11 310 40Operating expenses 4 (24,380) (24,379)Group operating profit 3 16,694 14,723Finance income  28 3Finance costs  (1,377) (1,268)Profit from operations before taxation  15,345 13,458Taxation 7 (3,152) (2,834)Profit from operations after taxation  12,193 10,624Attributable to:   Owners of the Company  12,115 10,599Non-controlling interests 19 78 25  12,193 10,624Earnings per share - basic and diluted 9 39.54p 34.59p Note 2018 2017   £000 £000Profit for the year    12,193 10,624Items that will not be reclassified subsequently to profit or loss: Actuarial gain on defined benefit scheme   17 10,166 8,859Income tax relating to items not reclassified   7 (2,033) (1,772)    8,133 7,087Items that may be reclassified subsequently to profit or loss: Fair value loss on cash flow hedges   22 (4,261) (1,673)Income tax relating to items that may be reclassified   7 852 335    (3,409) (1,338)Total comprehensive income for the year    16,917 16,373Attributable to: Owners of the Company    16,839 16,348Non-controlling interests    78 25    16,917 16,373FINANCIAL STATEMENTSConsolidated Balance Sheet
as at 30 September 2018

Approved by the Board on 13 December 2018

G.J. GRIME 

Director 

M.P. MAGEE

Director

The notes on pages 65 to 88 form an integral part of these accounts. The independent auditor’s report is on pages 56 to 60.

62

 Note 2018 2017   £000 £000Non-current assets  Intangible assets 10 938 1,110Property, plant and equipment 11 215,153 211,921Investment properties 11 20,460 20,150Trade and other receivables  14 501 592Retirement benefit surplus  17 4,751 -Derivative financial instruments  22 682 2,790Investments  12 5 5Total non-current assets  242,490 236,568Current assets Inventories 13 7,092 6,825Trade and other receivables 14 15,202 15,782Derivative financial instruments 22 2,338 4,454Cash and cash equivalents  15,735 8,076Total current assets  40,367 35,137Total assets  282,357 271,705LiabilitiesTrade and other payables 15 15,284 15,885Current tax liabilities 7 2,299 1,034Derivative financial instruments 22 120 -Total current liabilities  17,703 16,919Net current assets  22,664 18,218Non-current liabilities Trade and other payables 15 20,348 20,177Retirement benefit deficit 17 - 4,219Derivative financial instruments 22 89 172Financial liabilities - preference shares 18 235 235Borrowings 16  30,000 30,000Deferred tax liabilities 7  25,753 23,719Total non-current liabilities  76,425 78,522Total liabilities  94,128 95,441Net assets  188,729 176,264EquityShare capital 18 1,532 1,532Revaluation reserve   5,270 5,270ESOP reserve  (41) (84)Other reserves  2,249 5,658Retained earnings  179,666 163,862Equity attributable to the owners of the Company  188,676 176,238Non-controlling interests 19 53 26Total equity  188,729 176,264 FINANCIAL STATEMENTS 
 
 
FINANCIAL STATEMENTS

Consolidated Statement of Changes in Equity
for the year ended 30 September 2018

At 1 October 2017 

1,532 

5,270 

(84) 

5,658 

163,862 

176,238

Note 

Share  Revaluation 
reserve 
capital 

ESOP 
reserve 

*Other 
reserves 

Retained 
earnings 

Total 

£000 

£000 

£000 

£000 

£000 

£000

Total recognised income and expense for the year 

Funding of employee share option scheme 

Amortisation of employee share scheme 

Unrealised loss on hedges (net of tax) 

Actuarial gain on defined benefit scheme (net of tax) 

Equity dividends 

At 30 September 2018 

At 1 October 2016 

Total recognised income and expense for the year 
Funding of employee share option scheme 

Amortisation of employee share scheme 

Unrealised loss on hedges (net of tax) 

Actuarial gain on defined benefit scheme (net of tax) 

Adjustment to reserves 

Equity dividends 

At 30 September 2017 

*’Other reserves’ represents the foreign currency hedging reserve.

8 

8 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(9) 

52 

- 

- 

- 

- 

- 

- 

(3,409) 

12,115 

12,115

- 

- 

- 

(9)

52

(3,409) 

8,133

(4,444)

- 

- 

8,133 

(4,444) 

1,532 

5,270 

(41) 

2,249 

179,666 

188,676

1,532 

5,270 

(155) 

6,878 

150,523 

164,048

- 
- 

- 

- 

- 

- 

- 

- 
- 

- 

- 

- 

- 

- 

- 
(2) 

73 

- 

- 

- 

- 

- 
- 

- 

(1,338) 

- 

118 

10,599 
- 

- 

- 

7,087 

(118) 

10,599
(2)

73

(1,338) 

7,087

-

- 

(4,229) 

(4,229)

1,532 

5,270 

(84) 

5,658 

163,862 

176,238

The notes on pages 65 to 88 form an integral part of these accounts. The independent auditor’s report is on pages 56 to 60.

63

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Cash Flows
for the year ended 30 September 2018

A presentational change to the 2017 figures has arisen as a result of elements previously embedded within cost of sales and finance costs being reclassified and shown in revenue. 

There has been no impact on profit.

IAS 7 ‘ Statement of Cash Flows’ requires the explanation of both cash and non-cash movements in assets and liabilities relating to financing activities. Note 16 shows there have been 

no movements in borrowings during the year. Therefore no additional disclosure has been applied.

The notes on pages 65 to 88 form an integral part of these accounts. The independent auditor’s report is on pages 56 to 60.

64

  2018 2017   £000 £000Cash flows from operating activitiesOperating profit  16,694 14,723Depreciation and amortisation charges  11,242 10,695Share-based reward charges  52 73Gain on revaluation of investment property  (310) (40)Pension operating charge less contributions paid  1,196 1,607Profit on sale of fixed assets  (1) (4)Operating cash flows before movement in working capital  28,873 27,054Working capital adjustments:    Increase in inventories   (267) (863)    Decrease in trade and other receivables   671 892    Increase in trade and other payables  125 1,230Net movement in working capital  529 1,259Interest paid   (1,368) (1,250)Capitalised interest paid   - (172)Preference dividends paid   (9) (9)Income taxes paid   (1,045) (421)Net cash flows from operating activities   26,980 26,461Cash flows from investing activitiesPurchase of property, plant and equipment   (14,705) (14,252)Investment in intangible assets   (168) (836)Net proceeds from disposal of fixed assets   1 4Net cash flows used in investing activities   (14,872) (15,084)Cash flows from financing activitiesEquity dividends paid   (4,444) (4,229)Dividends paid to non-controlling interest  (51) (59)Deposit interest received   28 3Proceeds from borrowings  - 18,000Repayment of borrowings  - (18,943)Net cash flows used in financing activities   (4,467) (5,228)Net increase in cash and cash equivalents   7,641 6,149Cash and cash equivalents at beginning of year   8,076 1,925Effect of foreign exchange rate changes   18 2Cash and cash equivalents at end of year   15,735 8,076FINANCIAL STATEMENTSFINANCIAL STATEMENTS

Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

1  Accounting policies
  Basis of preparation

The Group’s accounting policies as applied for the year ended 30 September 2018 are based on all International Financial Reporting 

Standards (IFRS) issued by the International Accounting Standards Board (IASB) and which have been adopted by the EU, including 

International Accounting Standards (IAS) and interpretations issued by the International Financial Reporting Interpretations Committee 

(IFRIC). The principal accounting policies which have been applied consistently are:

  Basis of accounting

The consolidated financial statements have been prepared under the historic cost convention as modified by the revaluation of investment 

properties and derivative financial instruments.

  Basis of consolidation

The Group’s consolidated financial information for the year ended 30 September 2018 comprises the Company and its subsidiary.

The subsidiary is an entity over which the Group has the power to govern the financial and operating policies, accompanying a 

shareholding that confers more than half of the voting rights.

  Non-controlling interests in the net assets of consolidated subsidiaries are identified separately from the Group’s equity therein.  

Non-controlling interests consist of the amount of those interests at the date of the original business combination and the non-controlling 

interest’s share of changes in equity since the date of the combination. 

The consolidated financial information includes the Group’s share of the post-tax results and net assets under IFRS of the jointly controlled 

entity using the equity method of accounting. Equity accounting is a method of accounting by which an equity investment is initially 

recorded at cost and subsequently adjusted to reflect the investor’s share of the net profit or loss of the investee. Jointly controlled entities 

are those entities over which the Group has joint control with one or more other parties and over which there has to be unanimous 

consent by all parties to the strategic, financial and operating decisions.

  Under Article 101 (11) of the Companies (Jersey) Law 1991 (“the Law”), the Directors of a holding company need not prepare separate 

financial statements if consolidated accounts for the company are prepared, unless required to do so by the members of the Company 

by ordinary resolution. The members of the Company had not passed a resolution requiring separate financial statements and, in the 

opinion of the Directors, the Company meets the definition of a holding company as set out in the Law. As permitted by the Law, the 

Directors have elected not to prepare separate financial statements.

  Going Concern

The Group’s business activities, together with the factors likely to affect its future development, performance and position are set out in the 

Chairman’s Statement (see pages 2 to 3). The financial position of the Group, its cash flow and its liquidity position are described in the 

Financial Review (see pages 37 to 41). In addition, note 22 to the financial statements includes the Group’s objectives, policies and processes 

for managing its capital; its financial risk management objectives; details of its financial instruments and hedging activities; and its exposures 

to risks. The Group has considerable financial resources together with a large number of customers both corporate and individual. As a 

consequence, the Directors believe that the Group is well placed to manage its business risks successfully. The Directors have a reasonable 

expectation that the Group has adequate resources to continue in operational existence for the foreseeable future. For this reason, they 
continue to adopt the going concern basis in preparing the financial statements and in making the viability statement on page 41.

Foreign currencies

The functional and presentation currency of the Group is sterling. Transactions in currencies other than sterling are recorded at the rates 

of exchange prevailing on the dates of the transactions. At each balance sheet date, monetary assets and liabilities that are denominated 

in foreign currencies are translated at the rates prevailing on the balance sheet date. Non-monetary items carried at fair value that are 

denominated in foreign currencies are translated at the rates prevailing at the date when the fair value was determined. Non-monetary 

items that are measured in terms of historical cost in a foreign currency are not retranslated. Gains and losses arising on translation are 

included in net profit or loss for the year.

Revenue 

Revenue is recognised to the extent that it is probable that economic benefits will flow to the Group and revenue can be reliably 

measured. Revenue is measured at the fair value of consideration received or receivable and represents amounts for goods and services 

provided in the normal course of business. Revenue excludes the goods and services tax levied on our customers.

i)  Energy supply

Revenue is recognised on the basis of energy supplied during the period. Revenue for energy supply includes an estimated assessment of 
energy supplied to customers. For the majority of customers who are on smart meters this is between the date of the last meter reading 

and the balance sheet date, using historical consumption patterns. For customers on traditional meters this is between the last billing 

date and the balance sheet date, again using historical consumption patterns.

65

 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

Revenue continued

ii)  Retail

Revenue resulting from the sales of goods within our retail business is recognised on sale to the customer, as this is the point at 

which the company recognises the transfer of risks and rewards.

iii) Building Services

Revenue within JEBS, our contracting and building services business, is recognised as the service is provided, on a stage of 

completion basis according to expected profit margins on a project by project basis.

iv) Property

Rental income is accrued on a time basis by reference to the agreements entered.

v)  Other

Other income is recognised as the service is provided or on receipt of payment as appropriate. Other income also includes 

indefeasible rights of use (IRU) sales. With the connection of the Channel Islands Electricity Grid Limited (CIEG) telecom network 

between Jersey, France and Guernsey, the Group has the ability to sell dark fibre to other telecom network operators seeking to 

extend their own networks through IRU agreements. Income from IRUs where an IRU agreement does not transfer substantially all 

the risks and benefits of ownership to the buyer or is deemed not to extend for substantially all of the assets’ expected useful lives, is 

recognised on a straight-line basis over the life of the agreement, even when the payments are not received on such a basis. Where 

agreements extend for substantially all of the assets’ expected useful lives and transfer substantially all the risks and benefits of 

ownership to the buyer, the resulting profit/(loss) is recognised in the income statement as a gain/(loss) on disposal of fixed assets.

Taxation

The tax expense represents the sum of tax currently payable and deferred tax.  The tax currently payable is based on taxable profit for the 

year. Taxable profit differs from net profit as reported in the income statement because it excludes items of income or expense that are 

taxable or deductible in other years and it further excludes items that are never taxable or deductible.

  Deferred tax is the tax expected to be payable or recoverable on the difference between the carrying amounts of assets and liabilities in 

the balance sheet and the corresponding tax bases used in the computation of taxable profits, and is accounted for using the balance 

sheet liability method. Deferred tax liabilities are recognised for all taxable temporary differences and deferred tax assets are recognised 

to the extent that it is probable that future taxable profit will be available against which deductible temporary differences can be utilised.

  Deferred tax is calculated at the tax rates that are expected to apply in the period in which the liability is settled or the asset is realised, 

on a non-discounted basis, and is recorded in the income statement, except where it relates to items recorded to equity via other 

comprehensive income, in which case the deferred tax is also dealt with in that statement.

Intangible assets

The costs of acquired computer software are capitalised on the basis of the costs incurred to acquire and bring to use the specific software 

and are amortised over their useful lives. Costs directly associated with the development of computer software programmes that will 

generate economic benefits over a period in excess of one year are capitalised and amortised over their estimated useful lives. Costs 

include employee costs relating to software development and an appropriate proportion of directly attributable overheads. Amortisation is 

charged on a straight-line basis over its expected useful life which is estimated to be up to 4 years.

Property, plant and equipment

In accordance with IAS 16 costs are capitalised where it is probable that future economic benefits associated with the asset being 

purchased or constructed will flow to the entity; and the cost of the asset can be measured reliably.

For assets under construction, all costs incurred which are directly attributable to bringing the asset to a point of commissionable 

use, including direct materials and direct labour costs are capitalised once an executive decision has been taken to proceed with the 

construction of the asset.

Property, plant and equipment excludes investment property and is stated at cost less accumulated depreciation and impairment losses, 

if any. Assets are depreciated on the straight-line method to their expected residual values over their estimated useful lives from the year 

following acquisition. Property, plant and equipment include capitalised employee, interest and other costs that are directly attributable to 

construction of these assets. Property, plant and equipment under the course of construction is not depreciated and is carried at cost less 

impairment.

66

FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS

Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

  Depreciation is charged as follows:

  Buildings  

Interlinks  

up to 50 years

up to 30 years

Plant, mains cables and services  

up to 40 years

Fixtures and fittings  

  Computer equipment  

  Vehicles  

up to 10 years

up to 4 years

up to 10 years

The gain or loss arising on the disposal or retirement of an asset is determined as the difference between the sales proceeds and the 

carrying amount of the asset and is recognised in the income statement.

  Capital grants and customer contributions in respect of additions to plant are treated as deferred income within non-current liabilities and 

released to the income statement over the estimated operational lives of the related assets.

Impairment of tangible and intangible assets

  At the end of each reporting period, the Group reviews the carrying amounts of its tangible and intangible assets to determine whether 

there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the 

asset is estimated in order to determine the extent of the impairment loss (if any). When it is not possible to estimate the recoverable 

amount of an individual asset, the Group estimates the recoverable amount of the cash-generating unit to which the asset belongs. When 

a reasonable and consistent basis of allocation can be identified, corporate assets are also allocated to individual cash-generating units, 

or otherwise they are allocated to the smallest group of cash-generating units for which a reasonable and consistent allocation basis can 

be identified.

Recoverable amount is the higher of fair value less costs of disposal and value in use. In assessing value in use, the estimated future cash 

flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of 

money and the risks specific to the asset for which the estimates of future cash flows have not been adjusted.

If the recoverable amount of an asset (or cash-generating unit) is estimated to be less than its carrying amount, the carrying amount of 

the asset (or cash-generating unit) is reduced to its recoverable amount. An impairment loss is recognised immediately in the income 

statement, unless the relevant asset is carried at a revalued amount, in which case the impairment loss is treated as a revaluation 

decrease.

  Where an impairment loss subsequently reverses, the carrying amount of the asset (or cash-generating unit) is increased to the revised 

estimate of its recoverable amount, but so that the increased carrying amount does not exceed the carrying amount that would have been 

determined had no impairment loss been recognised for the asset (or cash-generating unit) in prior years. A reversal of an impairment 

loss is recognised immediately in the income statement, unless the relevant asset is carried at a revalued amount, in which case the 

reversal of the impairment loss is rated as a revaluation increase.

Investment properties

Investment properties are stated at fair value at the balance sheet date. Gains or losses arising from changes in the fair value of 

investment properties are included in the income statement for the period in which they arise. The Group’s policy on freehold properties 

is to classify it as an investment property both when the property is held for capital appreciation or rental purposes and when it is fully 

occupied by external tenants.

Investment in joint venture

The results and assets and liabilities of the joint venture are incorporated using the equity method. Investment in the joint venture is 

therefore carried in the Group balance sheet at cost as adjusted by changes in the Group’s share of net assets, less any impairment.

  Operating leases

Lessee

Rentals payable under operating leases, where a significant portion of the risks and rewards of ownership are retained by the lessors, 

are charged to the income statement on a straight-line basis over the period of the leases.

Lessor

Rental income from operating leases is recognised on a straight-line basis over the term of the relevant lease. Initial indirect costs 

incurred in negotiating and arranging an operating lease are added to the carrying amount of the leased asset and received on a 

straight-line basis over the lease term. 

67

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

Inventories

Inventories are stated at the lower of cost and net realisable value. Cost comprises direct materials and, where applicable, direct labour 

and overheads that have been incurred in bringing the inventories to their location and condition at year end. Cost is calculated using 

the weighted average method with the exception of fuel oil which is calculated using the first-in first-out method. Net realisable value 

represents the estimated selling price less all estimated costs of completion and costs to be incurred in marketing, selling and distribution.

Financial instruments

  Cash and cash equivalents

  Cash and cash equivalents comprise cash and short-term deposits with a maturity of three months or less.

Short-term investments

Short-term investments comprise cash deposits which have a maturity greater than three months at the time of inception.

Trade and other receivables

Trade receivables are initially recognised at invoice value and do not carry any interest and are reduced by appropriate allowances for 

estimated irrecoverable amounts.

Trade and other payables

Trade and other payables are initially recognised at invoice value and are not interest bearing and are subsequently stated at their 

amortised cost. Amortised cost is considered by the Directors to be equivalent to invoiced value.

Long-term borrowings

Loans that have fixed or determinable payments that are not quoted in an active market are classified as ‘long-term borrowings’. Loans 

are measured at amortised cost using the effective interest method. Interest expense is recognised by applying the effective interest rate.

  Derivative financial instruments

  Derivatives are initially recognised at fair value at the date a derivative contract is entered into and are subsequently re-measured to 

their fair value at each balance sheet date. Changes in the fair value of derivative financial instruments which are designated as highly 

effective hedges of future cash flows are recognised directly in other comprehensive income and any ineffective portion is recognised 

immediately in the income statement. When hedges mature that do not result in the recognition of an asset or a liability, amounts 

deferred in other comprehensive income are recognised in the income statement in the same period in which the hedged item affects 

net profit or loss. 

  Changes in the fair value of derivative financial instruments that do not qualify for hedge accounting are recognised in the income 

statement as they arise.

  Hedge accounting is discontinued when the hedging instrument expires or is sold, terminated or exercised, or no longer qualifies for 

hedge accounting. Until that time, any cumulative gain or loss on the hedging instrument recognised in other comprehensive income is 

kept in equity until the forecasted transaction occurs. If a hedged transaction is no longer expected to occur, the net cumulative gain or 

loss that has been recognised in other comprehensive income is transferred to the income statement.

  Borrowing costs

Borrowing costs directly attributable to the acquisition, construction or production of qualifying assets, which are assets that necessarily 

take a substantial period of time to get ready for their intended use or sale, are added to the cost of those assets, until such time as the 

assets are substantially ready for their intended use or sale. Investment income earned on the temporary investment of specific borrowings 

pending their expenditure on qualifying assets is deducted from the borrowing costs eligible for capitalisation. All other borrowing costs are 

recognised in the income statement in the period in which they occurred.

  Dividends
  Dividends are recorded in the Group’s financial statements in the period in which they are approved by the Company’s shareholders. 

Interim dividends are recorded in the period in which they are paid.

Share capital

  Ordinary shares are classified as equity. Mandatorily redeemable preference shares are classified as liabilities. Incremental costs directly 

attributable to the issue of new shares or options are shown as a deduction, net of tax, from the proceeds.

Provisions

Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, and where it is 

probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can 

be made of the amount of the obligation. Provisions are reviewed at each balance sheet date and are adjusted to reflect the current best 

estimate.

68

FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS

Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

  Retirement benefits

The Company provides pensions through both a defined contributions scheme and a defined benefit scheme. In the latter the cost of 

providing benefits is determined using the projected unit credit method, with full actuarial valuations being carried out at a minimum every 

three years. Actuarial gains and losses are recognised in full, directly in retained earnings in the period in which they occur and are shown 

in the statement of comprehensive income. The net figure derived from the current service cost element of the pension charge, the expected 

return on pension scheme assets and interest on pension scheme liabilities, including past service cost, is deducted in arriving at operating 

profit. Retirement benefits recorded in the balance sheet represent the net financial position of the Group’s defined benefit pension scheme.

Share-based payments

Equity-settled share-based payments to employees and others providing similar services are measured at fair value of the equity 

instruments at the grant date. The fair value excludes the effect of non-market-based vesting conditions. Details regarding the 

determination of the fair value of equity-settled share-based transactions are not separately disclosed due to their immaterial value.

The fair value determined at the grant date of the equity-settled share-based payments is expensed over the vesting period, based on the 

Group’s estimate of equity instruments that will eventually vest. At each balance sheet date, the Group revises its estimate of the number 

of equity instruments expected to vest as a result of the effect of non market-based vesting conditions. The impact of the revision of the 
original estimates, if any, is recognised in the income statement such that the cumulative expense reflects the revised estimate, with a 

corresponding adjustment to equity reserves.

  Accounting developments

In preparing these Financial Statements, the Group has applied all relevant IFRS, IAS and Interpretations issued by the IFRIC which have 

been adopted by the EU as of the date of approval of these Financial Statements. The following new accounting standards, amendments 

to existing accounting standards and/or interpretations of existing accounting standards are mandatory for the current period and have 

been adopted by the Group. All other new standards, amendments to existing standards and new interpretations that are mandatory for 

the current year have no bearing on the operating activities and disclosures of the Group and consequently have not been listed. The 

Group has not adopted any new standards or interpretations that are not mandatory.

  At the date of authorisation of these financial statements, the following Standards and interpretations, which have not been applied in 

these financial statements, were in issue but not yet effective and in some cases, not adopted by the EU:

Standards effective in current period:

IAS 7 (amendment) Disclosure Initiative, which is effective for annual periods beginning on or after 1 January 2017

IAS 12 Income Taxes, which is effective for annual periods beginning on or after 1 January 2017

Standards in issue not yet effective:

IFRS 2 (amendment) Classification and Measurement of Share-based Payment Transactions, which is effective for annual periods beginning 

on or after 1 January 2018

IFRS 9 Financial Instruments, which is effective for annual periods beginning on or after 1 January 2018 including Amendments to IFRS 9: 

Prepayment Features with Negative Compensation

IFRS 15 Revenue from Contracts with Customers, which is effective for annual periods beginning on or after 1 January 2018 including 

Clarifications to IFRS 15 Revenue from Contracts with Customers

  Annual Improvements to IFRS Standards 2014–2016 Cycle – Amendments to IFRS 1 and IAS 28, which is effective for annual periods 

beginning on or after 1 January 2018

IFRIC 22 Foreign Currency Transactions and Advance Consideration, which is effective for annual periods beginning on or after 1 January 2018

  Amendments to IAS 40: Transfers of Investment Property, which is effective for annual periods beginning on or after 1 January 2018

IFRS 16 Leases, which is effective for annual periods beginning on or after 1 January 2019

IFRS 17 Insurance Contracts, supersedes IFRS 4 Insurance Contracts as of 1 January 2021

IFRIC 23 Uncertainty over Income Tax Treatments, which is effective for annual periods beginning on or after 1 January 2019

Jersey Electricity plc is not permitted to adopt a standard until it has been adopted by the EU. The following changes to Standards and 

Interpretations that are considered to be most relevant to the Group:

IFRS 9 ‘Financial instruments’ was endorsed by the European Union (EU) and has been effective from 1 January 2018 (1 October 2018 

for the Group) and replaces IAS 39 ‘Financial Instruments: Recognition and Measurement’. The impact of adopting this standard does 

not materially change the amounts recognised in relation to existing Euro forward currency hedging arrangements  employed by the 

Group but does simplify the requirements for measuring hedge effectiveness, and thus the eligibility conditions for hedge accounting. The 

Group’s review of the IFRS 9 hedge accounting model concluded that whilst adoption would not change the treatment of existing hedging 

arrangements, the changes made would not result in any additional hedge designations either. As such, the existing hedge accounting model 

under IAS 39 appropriately reflects our risk management activities in the financial statements. Therefore, as permitted by IFRS 9, the Group 

has elected to continue to apply the hedge accounting requirements of IAS 39. This policy choice will be periodically reviewed to consider 

any changes in our risk management activities. Upon adoption of IFRS 9, the Group intends to apply the exemption from the requirement to 

restate comparative information about classification and measurement, including impairment.

69

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

IFRS 15 ‘Revenue from contracts with customers’ was endorsed by the EU and effective from 1 January 2018 (1 October 2018 

to the Group) and replaces IAS 11 ‘Construction contracts’, IAS 18 ‘Revenue’, IFRIC 18 ‘Transfers of Assets from Customers’ and 

a number of other revenue related interpretations previously adopted by the Group. The core principle of IFRS 15 is that an entity 

recognises revenue that reflects the expected consideration for goods or services provided to a customer under contract, over the 

performance obligations they are provided, especially where bundled services are provided. Due to the nature of our revenue 

generating transactions with customers, it is not expected that this will result in any material changes to revenue or profits of the Group.

IFRS 16 ‘Leases’ has been endorsed by the EU and will be effective from 1 January 2019 (1 October 2019 to the Group) and 

replaces IAS 17 ‘Leases’ and sets out the principles for the recognition, measurement, presentation and disclosure of leases. It is 

anticipated that where the Group is currently lessee, around £4.0m of additional “Right of Use” assets will be capitalised with a 

corresponding lease liability. The amortisation of the lease liability through the income statement is expected to be similar to the current 

rent charges and thus there is expected to be no material impact to profit.

2  Critical Accounting Judgements and key sources of estimation uncertainty

In the application of the Group’s accounting policies, which are described in note 1, the Directors are required to make judgements, 

estimates and assumptions about the carrying amounts of assets and liabilities that are not readily apparent from other sources. The 

estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual 

results may differ from these estimates.

The estimates and underlying assumptions are monitored on an ongoing basis. Changes to accounting estimates are recognised in the 

period in which an estimate is revised if the modification affects only that period (or also in future periods if applicable).

  Critical accounting judgements

The following are the critical judgements, apart from those involving estimations (which are dealt with separately below), that the directors 

have made in the process of applying the Group’s accounting policies and that have the most significant effect on the amounts recognised 

in financial statements.

i  Hedge accounting

The Group utilises currency derivatives to hedge a proportion of its future purchases of electricity from France which currently extend to 

the next three calendar years as well as for any foreign currency denominated capital contracts. Judgement is applied in establishing  

the quantum of these future foreign exchange commitments as the volume and price of imported electricity vary annually. All such 

currency derivatives are fair valued, based on market values of equivalent instruments at balance sheet date.

ii  Decommissioning

  A judgement has been made that the Company does not meet the recognition criteria (set out in IAS 37 Provisions) as it does not have 

any set obligation to de-commission any of our material assets but a risk exists that costs may be incurred in the future. The assets 

concerned are our power station at La Collette, which is leasehold with a current end date of 2056, and our subsea interconnectors to 

France and Guernsey. None of the assets have a definitive planning or legal obligation to decommission at the end of life but obligations 

could develop over time, for example, for environmental reasons. There are varying external opinions as to whether subsea cables should 

be left in place, or removed, at the end of their useful life as over time the interconnector asset becomes part of the marine infrastructure. 

  Key sources of estimation uncertainty

The key assumptions concerning the future, and other key sources of estimation and uncertainty at the reporting date that may have a 

significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are disclosed 

below. 

i  Retirement benefit obligations

The Group provides pensions through a defined benefits scheme for a number of its employees which is accounted for in accordance 

with IAS 19 ‘Employee Benefits’. The benefit obligation is discounted at a rate set by reference to market yields at the end of the 

reporting period on high quality corporate bonds. Significant judgement is required when setting the criteria for bonds to be included 

in the population from which the yield curve is derived. The most significant criteria considered for the selection of bonds include the 

issue size of the corporate bonds, quality of the bonds and the identification of outliers which are excluded. The discount rate used in 

2018 was 2.9% and in 2017 was 2.7%. If the discount rate applied to the liabilities had been either 0.5% higher or lower than the 

2.9% applied for 2018, the net surplus of £3.8m would have risen to around £12m, or moved to a deficit of £6m, respectively. 

ii  Revenue

The assessment of energy sales to customers is based on meter readings, which are carried out on a systematic basis throughout the 

year. Revenue for energy supply includes an estimated assessment of electricity supplied to customers between the date of the last 

meter reading, using historical consumption patterns. Unbilled revenues included within trade and other receivables in the balance 

sheet relating to such customers at 30 September 2018 amounted to £5.0m (2017: £5.1m). If the unbilled estimate at the year-end 

was misstated by 10% then profits would be impacted by around £0.5m.  

70

FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS

Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

3  Business segments

The business segments below are those reported to the Group’s Chief Executive for the purposes of resource allocation and performance 

assessment:

71

 2018 2018 2018 2017 2017 2017 External Internal Total External Internal Total £000 £000 £000 £000 £000 £000RevenueEnergy  82,332  133  82,465  80,408 143 80,551Building Services  4,823  876  5,699  3,976 915 4,891Retail  13,571  56  13,627  12,888 37 12,925Property  2,277  604  2,881  2,187 599 2,786Other*  2,871  909  3,780  2,626 1,324 3,950 105,874  2,578  108,452  102,085 3,018 105,103Intergroup elimination    (2,578)   (3,018)Revenue    105,874    102,085Operating profit      Energy    13,418    11,651 Building Services   (245)   131Retail    812   731Property    1,813    1,645Other    586   525    16,384    14,683Revaluation of investment properties    310   40Operating profit    16,694   14,723Finance income    28   3Finance costs    (1,377)   (1,268)Profit from operations before taxation    15,345   13,458Taxation    (3,152)   (2,834)Profit from operations after taxation    12,193   10,624Attributable to:   Owners of the Company 12,115 10,599Non-controlling interests 78 25 12,193 10,624*Other segment includes Jersey Energy, Jendev and Jersey Deep Freeze Limited. Materially, all the Group’s operations are conducted within the Channel Islands. All transfers between divisions are on an arms-length basis.A presentational change to the 2017 figures has arisen as a result of elements previously embedded within cost of sales (£163,000) and finance costs (72,000) being reclassified and shown in revenue. There has been no impact on profit. 
Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

4  Operating expenses

5  Directors and employees
  Detailed information in respect of Directors’ shareholdings and emoluments, pensions and benefits is given in the Remuneration 

Committee Report on pages 53 to 55. The number of persons (full time equivalents) employed by the Group (including non-Executive 

Directors) at 30 September was as follows:

The aggregate payroll costs of these persons were as follows:

72

  2018 2017  £000 £000Distribution costs 11,862 12,222Administration expenses 12,518 12,157  24,380 24,379  2018 2017  Number NumberEnergy 186 201Other businesses 102 116Trainees 14 9  302 326  2018 2017  £000 £000Wages and salaries 17,456 17,422Social security costs  913 923Pension (note 17)** 3,012 3,526  21,381 21,871Capitalised manpower costs* (2,321) (1,946)  19,060 19,925* Capitalised manpower costs are included in note 11 under categories ‘Mains cables and services’, ‘Fixtures, fittings, computer equipment and vehicles’ and ‘Interlinks’.** The pension costs above relate to the defined benefit pension scheme. The contributions recognised as an expense relating to the defined contribution scheme are included within wages and salaries and amount to £259,000 (2017: £181,000).FINANCIAL STATEMENTSNotes to the Consolidated Financial Statements
for the year ended 30 September 2018

6  Group operating profit
  Operating profit is after charging/(crediting):

Fees payable to Group auditors

Auditor’s remuneration for audit services 

Auditor’s remuneration for non-audit services 

Other operating charges

Operating lease charges  

Depreciation of property, plant and equipment  

Amortisation of intangible assets  

Maintenance and repairs  

Legal and professional  
Bad debt write-offs  

Movement in bad debt provisions 

7  Taxation

Current tax: 

Jersey Income Tax  - ordinary activities 

-  adjustments in respect of prior periods  

Total current tax  

Deferred tax:

Used losses 

Current year  

FINANCIAL STATEMENTS

2018 

£000 

90 

5 

254 

10,902 

340 

1,986 

146 
30 

19 

2018 

£000 

2,299 

- 

2,299 

- 

853 

2017

£000

94

4

231

10,501

194

2,768

126
1

(23)

2017

£000

1,043

(9)

1,034

406

1,394

Total tax on profit on ordinary activities  

3,152 

2,834

The differences between the total tax charge shown above and the amount calculated by applying the standard rate of Jersey Income Tax 

to the profit before tax is as follows:

Profit from ordinary activities before tax 

Tax on profit on ordinary activities at standard income tax rate of 20% (2017: 20%)  

Effects of:

Adjustments in respect of prior periods 

Expenses not deductible for tax purposes 

Income not taxable for tax purposes  

Non-qualifying depreciation  

Group current tax charge for year  

2018 

£000 

15,345 

3,069 

- 

7 

(197) 

273 

3,152 

2017

£000

13,458

2,692

(9)

8

(137)

280

2,834

73

 
 
 
 
 
 
  
 
 
  
  
 
 
 
  
  
  
 
 
  
 
 
  
Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

7  Taxation (continued)
  Deferred Tax

The following outlines the major deferred tax assets/liabilities recognised by the Group and Company:

  Deferred tax movements in the year

The Company is taxed solely in Jersey as it has no legal presence in any other jurisdiction. The applicable rate of income tax for utility 

companies in Jersey is 20%, whilst the applicable rate for companies in general, such as Jersey Deep Freeze Limited is 0%. There are 

no current indications, political or otherwise, that these rates are expected to change in the foreseeable future. The effective tax rate on 

pre-tax profits is 21% (2017: 21%) due to the manner in which capital allowances are applied in place of depreciation expenses which 

are included in the pre-tax profit figure. As the tax liability rests with the States of Jersey, the right to offset assets and liabilities allows the 

balance sheet to show the net deferred tax liability position. 

8  Dividends paid and proposed

Equity: 

The proposed dividend is subject to approval at the forthcoming AGM and has not been included as liabilities in these financial 

statements. These dividends are shown net of 20% tax.

Dividends paid out to non-controlling interests in relation to Jersey Deep Freeze Limited are disclosed in note 19.

74

  Per Share In Total   2018 2017 2018 2017   pence pence £000 £000Ordinary and ‘A’ Ordinary:Dividend paid final for previous year  8.4 8.0 2,575 2,451  interim for current year 6.1 5.8 1,869 1,777   14.5 13.8 4,444 4,228Dividend proposed final for current year  8.8 8.4 2,696 2,574 Group and Company 2018 2017  £000 £000Accelerated capital allowances  24,240 23,149Derivative financial instruments  563 1,414Pensions  950 (844)Provisions for deferred tax  25,753 23,719 Group and Company 2018 2017  £000 £000At 1 October 23,719 20,482Charged to profit and loss account  853 1,800Charged to statement of comprehensive income 1,181 1,437At 30 September  25,753 23,719FINANCIAL STATEMENTS 
FINANCIAL STATEMENTS

Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

9  Earnings per Ordinary share 

Earnings per Ordinary and ‘A’ Ordinary share (basic and diluted) of  39.54p (2017: 34.59p) are calculated on the Group profit, after taxation, 

of £12,115,000 (2017: £10,599,000), and on the 30,640,000  (2017: 30,640,000) Ordinary and ‘A’ Ordinary shares in issue during the 

financial year and at 30 September 2018. There are no share options in issue nor any changes to the employee share option scheme and 

therefore there is no difference between basic and diluted earnings per share.

10 Intangible assets

Cost as at 1 October 2017  

Additions 

At 30 September 2018 

Amortisation

At 1 October 2017 

Charge for the year 

At 30 September 2018 

Net book value

At 30 September 2018 

Cost as at 1 October 2016  

Additions 

Reclassification 

Disposals 

At 30 September 2017 

Amortisation

At 1 October 2016 

Charge for year 

Disposals 

At 30 September 2017 

Net book value
At 30 September 2017 

The above amortisation charges are included within operating expenses in the consolidated income statement.

Computer Software

£000

1,398

168

1,566

288

340

628

938

Computer Software

£000

397

836

306

(141)

1,398

235

194

(141)

288

1,110

75

 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

11 Property, plant, equipment and investment properties

  Fixtures, fittings, 

computer 

Freehold land 

Leasehold 

  Mains cables  equipment and 

Investment

and buildings 

buildings 

Plant 

and services 

£000 

£000 

£000 

£000 

vehicles 

£000 

Interlinks 

£000 

Total 

properties*

£000 

£000

25,141 

17,048 

 -    

 5,857  
- 
- 
30,998 

 -    
 -    
- 
- 
17,048 

105,630 
5,406 
(5,857) 
- 
(6) 
105,173 

85,684 
5,685 

 -    
- 
- 
91,369 

19,746 
2,940 

 -    
- 
(672) 
22,014 

97,109 
109 

350,358 
14,140 

 -    
- 
- 
97,218 

 -    
- 
(678) 
363,820 

20,150

 -   
 -   

310
- 
20,460

9,030 
538 

6,565 
369 

59,585 
2,659 

29,773 
1,957 

 -    

 -    

 -    

 -    

9,568 

6,934 

62,244 

31,730 

10,333 
1,544 
(672) 
11,205 

23,151 
3,835 

 -    

26,986 

138,437 
10,902 
(672) 
148,667 

-
- 
- 
- 

21,430 

10,114 

42,929 

59,639 

10,809 

70,232 

215,153 

20,460

Cost or valuation
At 1 October 2017 
Expenditure 
Reclassification** 
Revaluation 
Disposals/write offs 
At 30 September 2018 

Depreciation  
At 1 October 2017 
Charge for the year 
Disposals 
At 30 September 2018 

Net book value at 
30 September 2018 

**Items reclassified relate to Land and Buildings elements of the new West of St Helier Substation. There was no depreciation charge 

against these during the year as the assets were under construction.

  Fixtures, fittings, 

computer 

Freehold land 

Leasehold 

  Mains cables  equipment and 

Investment

and buildings 

buildings 

Plant 

and services 

£000 

£000 

£000 

£000 

vehicles 

£000 

Interlinks 

£000 

Total 

properties*

£000 

£000

Cost or valuation
At 1 October 2016 
Expenditure 
Reclassification to intangible assets 
Revaluation 
Disposals/write offs 
At 30 September 2017 

24,904 
260 
- 
- 
(23) 
25,141 

16,952 
238 
- 
- 
(142) 
17,048 

101,444 
4,983 
- 
- 
(797) 
105,630 

8,522 
531 
(23) 
9,030 

6,339 
368 
(142) 
6,565 

57,746 
2,636 
(797) 
59,585 

Depreciation  
At 1 October 2016 
Charge for the year 
Disposals/write offs 
At 30 September 2017 

Net book value at 
30 September 2017 

*Investment properties 

81,927 
3,757 
- 
- 
- 
85,684 

27,909 
1,864 
- 
29,773 

20,292 
2,140 
(306) 
- 
(2,380) 
19,746 

11,025 
1,681 
(2,373) 
10,333 

96,321 
2,189 
- 
- 
(1,401) 
97,109 

341,840 
13,567 
(306) 
- 
(4,743) 
350,358 

20,110
-
-
40
- 
20,150

21,131 
3,421 
(1,401) 
23,151 

132,672 
10,501 
(4,736) 
138,437 

-
- 
- 
- 

16,111 

10,483 

46,045 

55,911 

9,413 

73,958 

211,921 

20,150

The B&Q lease is a fully-repairing lease with a 48-year term from May 2000 and a tenant-only break option on the 23rd anniversary.

The Medical Centre lease is an internal repairing lease with a 30-year term from May 2005 and break options at 15, 20 and 25 year 

anniversaries.

Commercial properties have been valued on the basis of a yield between 7.5% and 8.75% before deductions for acquisition costs.
The residential properties comprise 29 units which are let out on licences or leases with terms no greater than one year.

The minimum lease payments are detailed in note 21.

76

FINANCIAL STATEMENTS   
 
 
 
 
 
  
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
  
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS

Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

11 Property, plant, equipment and investment properties (continued)

a  No depreciation is charged on freehold land. Depreciation is included in operating costs in the income statement.

b  Investment properties, which are all freehold, were valued on an open market existing use basis at 30 September 2018 by qualified 

independent valuers Sarre and Company who have extensive experience in Jersey property market valuation. 

Such properties are not depreciated in accordance with IAS 40. The rental income arising from the properties during the year was 

£1,428k (2017: £1,396k), with maintenance and repair costs of £76k (2017: £119k). Under the terms of the lease arrangements 

with residential tenants, the Company is obliged to keep the rented premises in a good state of condition and repair. The Company 

is obliged to keep the Medical Centre wind and water tight and structurally sound, whilst no obligations exist to the Company with 

regards to the B&Q lease which is fully repairing.

c  The Group figures are tabled together with fixtures, fittings and vehicles for our subsidiary of £39k (2017: £42k) at cost and a 

depreciated value of £3k (2017: £12k).

d  The gross carrying amount of tangible assets at net book value of zero at 30 September 2018 was £55.4m (2017: £49.5m).

e  £12.8m (2017: £2.9m) for St Helier Primary is classified in interlinks and plant respectively and are assets under construction. During 

this financial year no interest was capitalised (2017: £172k at an average rate on borrowing of 4.42%).

12 Other investments 

Principal group investments 

The Company has investments in the following subsidiary undertaking and joint arrangement which principally affected the profits or net 

assets of the Group.

Joint arrangement:

Country of
incorporation or
principal business  
address 

Principal 
activity 

Shareholding 

% 
Holding 

Financial 
Year End

Channel Islands Electricity Grid Limited  

Jersey  

Association with 

5,000 Ordinary  

50 

30 November

Guernsey Electricity

Limited

Subsidiary undertaking:

Jersey Deep Freeze Limited  

Jersey 

Sale and 

51 Ordinary 

51 

31 January

maintenance

of refrigeration and  

catering equipment

Channel Islands Electricity Grid Limited (CIEG) 

The joint arrangement between the Company and Guernsey Electricity Limited for the installation of a second interconnector system  

between France, Jersey and Guernsey required a control point through which the interconnector project manager could communicate and 

also, to be the customer which Électricité de France would invoice for their energy sales. CIEG, a company jointly owned and managed 

on a 50/50 basis by the Company and Guernsey Electricity Limited, was established in July 1998 to deal with these aspects and also 

to manage the way in which the second interconnector would be operated. In May 2013, Jersey and Guernsey Electricity signed an 

agreement to share the cost and capacity of the Normandie 3 project. It also provided for cost and capacity sharing of the Normandie 1 

project as a replacement of the original EDF1 interconnector between Jersey and France that failed in June 2012.

The Company’s interest in CIEG is accounted for as a joint arrangement under IFRS 11 ‘Joint arrangements’. CIEG has a reporting period 

end of 30 November based on the Company inception date. 

77

   2018 2017   £000 £000Joint arrangement   5 5 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

12 Other investments (continued)

Jersey Deep Freeze Limited 

The Company owns 51% (2017: 51%) of the issued ordinary share capital of Jersey Deep Freeze Limited, a Jersey company whose principal 

business is the sale and maintenance of refrigeration equipment to commercial businesses. 

The results are consolidated into these Group financial statements, as the Group is considered to exert control under IFRS 10. Jersey Deep 

Freeze Limited has an historical reporting period end of 31 January which remains unchanged.

13 Inventories

The amounts attributed to the different categories are as follows:  

14 Trade and other receivables 

The secured loans include loans to Directors and to a shareholder in the subsidiary Jersey Deep Freeze Limited. See the Remuneration 

Committee Report on page 55 in the Report of the Directors for disclosure of the Directors’ loans.

The fair value of trade and other receivables is considered by the Directors to be equivalent to its carrying value.

78

   2018 2017   £000 £000Fuel oil    3,800 3,943Commercial stocks and work in progress    2,486 2,301Generation, distribution spares and sundry    806 581   7,092 6,825During the year £11.8m (2017: £11.3m) was recognised directly in cost of sales in respect of inventories sold or used in operations or production.   2018 2017   £000 £000Amounts receivable within one year:Trade receivables (includes unbilled units)   13,601 13,965Prepayments and other receivables   1,601 1,817   15,202 15,782Amounts receivable after more than one year:Secured loan accounts   501 592FINANCIAL STATEMENTS 
FINANCIAL STATEMENTS

Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

15 Trade and other payables  

16 Borrowings 

The long-term funding via a private placement is in place with Pricoa Capital Group (an affiliate of Prudential Financial, Inc) and £30m of 

finance drawn on 17 July 2014. This consists of:

  a    £15m for 20 years at a fixed rate coupon of 4.41%

  b    £15m for 25 years at a fixed rate coupon of 4.52%

This facility includes externally imposed capital requirements. The financial covernants require a net debt to regulated asset value ratio not  

  greater than 0.5% and an EBITDA to borrowings cost ratio not less than 4%.

79

   2018 2017   £000 £000Amounts falling due within one year:Trade payables   1,405 1,601Other payables including taxation and social security   6,991 7,510Accruals and deferred income   6,888 6,774   15,284 15,885Amounts falling due after more than one year:Accruals   246 328Deferred income   20,102 19,849   20,348 20,177The fair value of trade and other payables is considered by the Directors to be equivalent to its carrying value.    2018 2017   £000 £000Unsecured borrowing at amortised costLoan obtained from private placement   30,000 30,000In addition the above borrowings are supplemented by an unsecured 5 year revolving credit facility (RCF) from the Royal Bank of Scotland International Limited (RBSI) which provides flexibility as the timing of further planned capital expenditure is variable. Following a review of future cash requirements the RCF was further reduced during the year from £15m to £10m in March 2018. This facility bears the same externally imposed capital requirements as detailed above. The existing RCF expires in May 2019. Discussions are underway to replace this. A one year £2m overdraft facility also exists with RBSI.The fair value of borrowings is considered by the Directors to be equivalent to its carrying value.  
 
Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

17 Pensions  

The Company sponsors a funded defined benefit pension plan for qualifying Jersey Electricity employees. The plan is administered by 

a separate board of Trustees which is legally separate from the Company. The Trustees are composed of representatives of both the 

employer and employees, plus an independent trustee. The Trustees are required by law to act in the interest of all relevant beneficiaries 

and are responsible for the investment policy with regard to the assets plus the day-to-day administration of the benefits.

  Under the plan, employees are entitled to annual pensions on retirement at age 65 of one-sixtieth or one-eightieth (depending on category 

of membership) of final pensionable salary for each year of service. Pensionable salary is broadly defined as the best successive 12 months’ 

salary in the past three years. Benefits are also payable on death and following other events such as withdrawing from active service.

  No other post-retirement benefits are provided by the Scheme to these employees.

Profile of the Scheme

The defined benefit obligation includes benefits for current employees, former employees and current pensioners.

Broadly, about 52% of the liabilities are attributable to current employees, 12% to former employees and 36% to current pensioners.

The Scheme duration is an indicator of the weighted-average time until benefit payments are made. For the Scheme as a whole, the 

duration is around 18 years reflecting the approximate split of the defined benefit obligation.

Funding requirements

The last funding valuation of the Scheme was carried out by a qualified actuary as at 31 December 2015 and showed a surplus of £6.9m. In 

Jersey there are no legal or regulatory requirements governing pension schemes and therefore no imposed minimum funding requirement. The 

next funding valuation is due no later than 31 December 2018 at which the funding level of the Scheme will be reviewed. The Company pays 

contributions of 20.6% (26.6% for non-contributory members) of pensionable salaries (including 1% in respect of expenses) with contributory 

members paying a further 6% of pensionable salaries.

Risks associated with the Scheme

The Scheme exposes the Company to a number of risks, the most significant of which are:

  Asset volatility

The liabilities are calculated using a discount rate set with reference to corporate bond yields; if assets underperform this yield, this will 

create a deficit. The Scheme holds a significant proportion of growth assets (equities) which, though expected to outperform corporate 

bonds in the long-term, create volatility and risk in the short-term. The allocation to growth assets is monitored to ensure it remains 

appropriate given the Scheme’s long term objectives.

  Changes in bond yields

  A decrease in corporate bond yields will increase the value placed on the Scheme’s liabilities for accounting purposes, although this will be 

partially offset by an increase in the value of the Scheme’s bond holdings.

Inflation risk

  A proportion of the Scheme’s benefit obligations are linked to inflation, and higher inflation will lead to higher liabilities. The majority of the 

assets are either unaffected by or only loosely correlated with inflation, meaning that an increase in inflation will also increase the deficit.

Life expectancy

The majority of the Scheme’s obligations are to provide benefits for the life of the member, so increases in life expectancy will result in an 

increase in the liabilities.

Reporting at 30 September 2018

The results of the latest funding valuation at 31 December 2015 have been adjusted to the balance sheet date taking account of 

experience over the period since 31 December 2015, changes in the market conditions, and differences in the financial and demographic 

assumptions. The present value of the defined benefit obligation and the related current service cost, were measured using the Projected 

Unit Credit Method.

80

FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS

Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

17 Pensions (continued) 

The principal assumptions used by the independent qualified actuaries to calculate the liabilities under IAS 19 are set out below:

The Scheme assets are invested in the following asset classes, each of which have a quoted market value:

81

  Main financial assumptions:  2018  2017   % pa % paInflation  3.5 3.5Rate of general increase in salaries - short term (year 1)  4.2 3.5 - long term (year 2 onwards)  4.5 4.5Pension increases in payment  - -Pension increases in payment for pensions purchased with AVCs  3.5 3.5Discount rate for scheme liabilities  2.9 2.7The financial assumptions reflect the nature and term of the Scheme’s liabilities.  Value at 30 Value at 30  September September  2018 2017  £000 £000LDI/UK Gilts 26,622 33,155Equities 50,449 43,512Diversified Growth Funds 58,914 52,612Cash and Commitments 178 (23)   136,163 129,256    30 September 2018 30 September 2017Post-retirement mortality assumption - base tableSAPS ‘S2’ tables with CMI 2015 improvements to the calculations date with suitable scaling factors appliedSAPS ‘S2’ tables with CMI 2015 improvements to the calculations date with suitable scaling factors appliedPost-retirement mortality assumption - future improvementsCMI 2015 core projections with long-term improvement rate of 1.25% p.a. for men and womenCMI 2015 core projections with long-term improvement rate of 1.25% p.a. for men and womenLife expectancy for male currently aged 6028.027.9Life expectancy for female currently aged 6030.130.0Life expectancy at 60 for male currently aged 4029.929.8Life expectancy at 60 for female currently aged 4032.132.0Cash commutationMembers assumed to exchange 15% of their pension for a cash lump sum at retirementMembers assumed to exchange 15% of their pension for a cash lump sum at retirement. 
 
Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

17 Pensions (continued)

The amounts recognised in the balance sheet and comprehensive income are set out below:

Reconciliation of funded status to balance sheet:

Breakdown of amounts recognised in profit and loss 
and other comprehensive income

Operating cost
Service costs:

  Current service cost  

  Administration expenses 

Financing cost

Interest on net defined benefit liability 

Total pension expense recognised in profit and loss 

Remeasurements in OCI:

Return on plan assets in excess of that recognised in net interest 

Actuarial gains due to changes in financial assumptions 

Actuarial losses due to liability experience 

Total gains recognised in OCI 

Total credit recognised in profit and loss and OCI  

Changes to the present value of the defined  
benefit obligation during the year

Opening defined benefit obligation 

Current service cost 

Interest expense on scheme liabilities 

Contributions by scheme participants 

Actuarial gains on scheme liabilities arising from changes in financial assumptions 

Actuarial losses on scheme liabilities arising from experience 

Net benefits paid out 

Closing defined benefit obligation  

Changes to the fair value of Scheme assets during the year

Opening fair value of Scheme assets  

Interest income on Scheme assets  

Remeasurement gains on scheme assets  

Contributions by the employer  

Contributions by scheme participants  

Net benefits paid out  

Administration costs incurred 

Closing fair value of scheme assets  

82

2018 

£000 

2017

£000

2,698 

221 

93 

3,012 

(5,907) 

(4,274) 

15 

3,082

200

244

3,526

(1,300)

(7,611)

52

(10,166) 

(8,859) 

(7,154) 

(5,333)

2018 

£000 

2017

£000

133,475 

139,224

2,698 

3,552 

527 

3,082

3,154

566

(4,274) 

(7,611)

15 

52

(4,581) 

(4,992)

131,412 

133,475

2018 

£000 

2017

£000

129,256 

127,753

3,459 

5,907 

1,816 

527 

(4,581) 

(221) 

2,910 

1,300

1,919

566

(4,992)

(200)

136,163 

129,256

     2018 2017     £000 £000Fair value of Scheme assets     136,163 129,256Present value of funded defined benefit obligations     (131,412) (133,475)Funded Status and asset/(liability) recognised on the balance sheet    4,751 (4,219)Related deferred tax (liability)/asset     (950) 844Net pension asset/(liability)    3,801 (3,375)FINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

17 Pensions (continued)

Actual return on scheme assets

Interest income on scheme assets  

Remeasurement gain on scheme assets  

Actual return on scheme assets  

Analysis of amounts recognised in comprehensive income (SoCI)

FINANCIAL STATEMENTS

2018 

£000 

3,459 

5,907 

9,366 

2018 

£000 

2017

£000

2,910

1,300

4,210

2017

£000

Total remeasurement gains in other comprehensive income 

10,166 

8,859

  Estimated profit and loss charge for next year
  We estimate the charge to the profit and loss account for the next financial year as shown in the table below. This is based on an 

estimated pensionable payroll of £9.0m for next year.

The estimated net interest on net defined benefit liabilities of £162k shown above is made up of:

•  Interest income on defined benefit obligation of £3,918k; less

•  Interest expense on scheme assets of £3,756k.

The actual amount to be charged to the income statement for the next financial year might be different to that estimated above. This may 

be due to contributions and benefit payments differing from expected, changes to scheme benefits or settlement/curtailment events that 

are not yet known.

  Discount rate sensitivity

To show sensitivity of the results to the discount rate, we have set out below the balance sheet and profit and loss impact of adopting a  

discount rate of 0.5% p.a. higher and lower than the current assumption, which is considered to be a reasonable approximation of a  

potential change in the assumptions. The discount rate is considered to be the key assumption and accordingly a sensitivity analysis has 

only been presented for this assumption.

83

  Analysis of amount charged to income statement For year ending  30 September 2019  £000Current service cost  2,704Administration expenses  221Net interest on net defined benefit liability  (162)Total estimated pension expense  2,763    Main financial assumptions at 30 September 2018 Discount rate Discount rate  0.5% p.a. higher 0.5% p.a. lower  % p.a. % p.a.Inflation 3.5 3.5Rate of general increase in salaries– short term (year 1) 4.2 4.2– long term (year 2 onwards) 4.5 4.5Pension increases in payment - -Pension increases in payment for pensions purchased with AVCs 3.5 3.5Discount rate for scheme liabilities 3.4 2.4 
 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS

Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

17 Pensions (continued)

18 Called up share capital

‘A’ Ordinary shares 5p each (2017: 5p each) 

Ordinary shares 5p each (2017: 5p each) 

5% Cumulative participating preference shares £1 each 

3.5% Cumulative non-participating preference shares £1 each  

Authorised  Issued and fully paid 
2018 

2018 

Authorised 
2017 

Issued and fully paid
2017

£000 

1,250 

1,500 

2,750 

100 

150 

250 

£000 

582 

950 

1,532 

100 

135 

235 

£000 

1,250 

1,500 

2,750 

100 

150 

250 

£000

582

950

1,532

100

135

235

Equity shares 

‘A’ Ordinary shares entitle the holder to 1 vote for every 100 shares held whereas the Ordinary shares carry voting rights of 1 vote for 

every 20 shares held. At 30 September 2018 there were 11,640,000 ‘A’ Ordinary and 19,000,000 Ordinary shares in issue.

Preference shares  

Preference shares are classified as financial liabilities under IFRS. Dividends paid to preference shareholders in the year were £9,000 

(2017: £9,000) and are recorded in finance costs in the income statement. 5% preference shares carry voting rights of 1 vote per 5 shares 

and 3.5% preference shares carry voting rights of 1 vote per 10 shares.

ESOP reserve  

The Jersey Electricity Employee Benefit Trust was established on 24 May 2012 when the Company introduced a new employee share 

scheme for eligible employees of the Group based on a three year vesting period. As at 30 September 2018, 51,100 shares have been 

awarded to employees who met the three year vesting period requirements. The Trust currently holds 25,500 shares for the remaining 

active scheme. The shares have been purchased in instalments since the inception of the Trust at an average of £4.19 per share. The Trust 

was funded by way of an interest free loan and for accounting purposes is seen as an extension of the Group.

19 Non-controlling interests

Equity

84

  2018 2017  £000 £000At 1 October 26 60Share of profit on ordinary activities after taxation 78 25Dividends paid  (51) (59)At 30 September 53 26    Reconciliation of funded status to balance sheet Value at 30 September 2018 (£k)  Discount rate Discount rate  3.4% p.a. 2.4% p.a.Fair value of scheme assets 136,163 136,163Present value of funded defined benefit obligations (120,891) (143,422)Funded status - surplus/(deficit) 15,272 (7,259)Adjustments due to the limit in para 64 - -Asset/(liability) recognised on the balance sheet 15,272 (7,259)FINANCIAL STATEMENTS    Expected charge to profit and loss account Value at 30 September 2019 (£k)  Discount rate Discount rate  3.4% p.a. 2.4% p.a.Service cost 2,391 3,065Total administration expenses 221 221Interest on the net defined benefit liability/(asset) (548) 154Expense recognised in profit and loss 2,064 3,440 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENTS

FINANCIAL STATEMENTS

Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

20 Financial commitments

21 Leasing
  Operating leases with tenants

The Group leases out all its investment properties and certain other freehold properties under operating leases. The future aggregate

  minimum rentals receivable under non-cancellable operating leases are as follows:

22 Derivatives and financial instruments and their risk management

The primary financial risk faced by the Group is foreign exchange exposure as the largest single cost in the income statement is the importation 

of electricity from Europe that is denominated in Euros.

The Group’s currency exposure at 30 September 2018, taking into account the effect of forward contracts placed to manage such exposures, 

was £2.2m (2017: £2.2m) being the translated Euro liability due for imports made in September but payable in October.

All financial instruments for which fair value is recognised or disclosed are categorised within the fair value hierarchy. This hierarchy is based on 

the underlying assumptions used to determine the fair value measurement as a whole and is categorised as follows:

Level 1 financial instruments are those with values that are immediately comparable to quoted (unadjusted) market prices in active markets for 

identical assets or liabilities;

Level 2 financial instruments are those with values that are determined using valuation techniques for which the basic assumptions used to 

calculate fair value are directly or indirectly observable (such as to readily available market prices); and

Level 3 financial instruments are shown at values that are determined by assumptions that are not based on observable market data 

(unobservable inputs).

The derivative contracts for foreign currency shown above are classified as level 2 financial instruments and are valued using a discounted cash 

flow valuation technique. Future cash flows are estimated based on forward exchange rates (from observable forward exchange rates at the end 

of the reporting period) and contracted forward rates, discounted at a rate that reflects the credit risk of various counterparties.

85

  2018 2017  £000 £000Less than one year  1,766 1,738Greater than one year and less than five years  4,123 5,051More than five years  567 1,275  6,456 8,064   2018 2017  £000 £000a Five year capital expenditure approved by the directors:Contracted* 4,315 8,088Not contracted** 60,461 66,066   64,776 74,154b Future minimum lease payments under non-cancellable operating leases are as follows:Lease payments under operating leases recognised as an expense in the year 254 246Payable within one year 246 245After one year but within five years  782 831 After five years 12,659 12,771  13,687 13,847 *Of the contracted spend, £2.8m (2017: £7.5m) relates to St Helier West Primary. The remainder is for the acquisition, or construction of Energy assets or maintenance and repairs.**Although this sum is approved it is still subject to formal business cases being reviewed in due course. 
FINANCIAL STATEMENTS

Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

22 Derivatives and financial instruments and their risk management (continued)
  Foreign exchange risk

The Group utilises currency derivatives to hedge the payment of a proportion of its future purchases of power from France which currently extend 

to the next three calendar years, as well as to reduce exposure to currency movements for material capital projects.

Currency derivatives 

At the balance sheet date, the total notional amount of outstanding forward foreign exchange contracts that the Group has committed are 

as below:

Forward foreign exchange contracts

At 30 September 2018, the fair value of the Group’s currency derivatives is estimated to be a net asset of approximately £2.8m over the next 

three years (2017: £7.1m asset). The fair value of currency derivatives that are designated and effective as cash flow hedges amount to an 

asset of £2.8m (2017: £7.1m asset) and these amounts have been deferred in equity. Given the limited exposure to foreign exchange rate risk 

at the year end no sensitivity analysis has been presented.

The fair value of currency derivatives that are designated and ineffective as cash flow hedges amount to £nil (2017: £nil). In the current period 

amounts of £4.3m were credited (2017: £1.6m) to equity and £4.3m credit (2017: £2.6m) recycled to the income statement. Gains and losses 

on the derivatives are recycled through the income statement at the time the purchase of power is recognised in the income statement.

Fair value of currency hedges

These amounts are based on market values of equivalent instruments at the balance sheet date. 

Commodity risk

Power purchases 
The Group has power purchase agreements with EDF in France. As at 30 September 2018, the import prices, but not volumes, have 
been substantially fixed for 2019. The Group entered into a 10 year framework agreement with EDF on 1 January 2013 which has a 
commitment to procure around 30% of volume requirements at known prices. During 2017 this agreement was extended a further 5 
years to 2027. The remainder of the requirement will be decided by a market pricing mechanism, but with no volume commitment, with a 
goal to deliver a degree of stability in tariff pricing to our customers.

The Company has the ability to generate power as an alternative to importation if this was viewed to be commercially and 
environmentally acceptable.

86

  2018 2017  £000 £000Derivative assetsLess than one year  2,338 4,454Greater than one year  682 2,790Derivative liabilitiesLess than one year  (120) -Greater than one year  (89) (172)Total net assets 2,811 7,072  2018 2017  £000 £000Less than one year - operational expenditure 35,625 30,381Less than one year - capital expenditure - 1,541Greater than one year and less than three years  44,532 47,552  80,157 79,474 FINANCIAL STATEMENTSFINANCIAL STATEMENTS

FINANCIAL STATEMENTS

Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

22 Derivatives and financial instruments and their risk management (continued)

Credit risk 
The Group’s principal financial assets are cash and cash equivalents, short-term investments and trade and other receivables. The Group’s 
credit risk is primarily attributable to its trade and other receivables. The amounts presented in the balance sheet are net of allowances for 
doubtful receivables. Allowances are made where there is an identified loss event which, based on previous experience, is evidence of a 
reduction in the recoverability of cash flows. The trade and other receivables at 30 September 2018 outside the standard 30 day credit terms 
are as follows:  

The credit risk on liquid funds and derivative financial instruments is limited because the counterparties are banks with high credit ratings 
assigned by international credit-rating agencies. The Group monitors its credit exposure to its counterparties via their credit ratings and 
through its treasury policy, thereby limiting its exposure to any one party to ensure that they are within Board approved limits and that there 
are no significant concentrations of credit risk.

For trading related receivables, the credit worthiness and financial strength of customers is assessed at inception and on an ongoing basis. 
Payment terms are set in accordance with industry standards. The Group will enhance credit protection, when appropriate, taking into 
consideration the Group’s exposure to the customer, by requesting securities such as deposits, moving customers to pay as you go meters to 
manage credit risk and implementing payment plans for customers in arrears.

The Group has no other significant concentration of credit risk. Exposure is spread over a large number of counterparties and customers with 
a maximum credit exposure of £34.5m (2017: £26.8m).

Capital management 
Strong capital management is an integral part of the directors’ strategy to achieve the Group’s stated objectives. The capital managed 
by the Group consists of borrowings, cash and cash equivalents and equity of the Group. The Directors review financial capital KPI’s on 
a monthly basis. The £30m private placement drawn down in July 2014 provides long-term funding to the Group supplemented by a 
5 year £10m revolving credit facility. Liquid funds are managed on a daily basis and placed on short-term deposits maturing to meet 
liabilities when they fall due. The Group is subject to externally imposed capital requirements in respect of the borrowing facilities detailed 
in note 16. The Group has complied with these requirements throughout the year.

Liquidity risk 
The Group maintains a strong liquidity position and manages the liquidity profile of its assets, liabilities and commitments so that cashflows are 
appropriately balanced and all financial obligations are met when due.

Maturity of financial liabilities at 30 September

Borrowing facilities 
Following a reduction of £5m to the RCF the Group had undrawn borrowing facilities at 30 September 2018 of £12.0m (2017: £17.0m) 
in respect of which all conditions precedent had been met. The overdraft facility of £2.0m is annually renewable, and the Revolving Credit 
Facility which expires on 30 May 2019, is expected to be renewable if required.

Maturity of financial assets and liabilities 
The financial assets of the Group comprise deposits placed on the money market with banks which all expire in less than one year.  
The maturity profile of the Group’s financial assets and liabilities at 30 September was as follows: 

Maturity of financial assets at 30 September

Interest rate risk 
Interest rate exposure on the £30m of private placements borrowing is managed by having fixed coupons.

87

  2018 2017  £000 £000Less than 3 months: cash and cash equivalents and short-term investments  15,735 8,076  2018 2017  £000 £000Greater than 30 days  213 35Greater than 60 days 91 15Greater than 90 days 954 356  1,258 406  2018 2017  £000 £000Less than one year  17,703 16,919More than one year and less than five years  20,672 24,803More than five years  30,000 30,000  68,375 71,722 
Notes to the Consolidated Financial Statements
for the year ended 30 September 2018

23 Ultimate controlling party and related party transactions

a  Trading transactions and balances arising in the normal course of business

  Counterparty 

The States of Jersey 
and related entities 

Value of electricity 
services supplied 
by Jersey Electricity 

Value of goods & 
other services supplied 
by Jersey Electricity 

Value of goods & 
services purchased 
by Jersey Electricity 

Amounts due to 
Jersey Electricity 

Amounts due by
Jersey Electricity

2018 

£000 

2017 

£000 

2018 

£000 

2017 

£000 

2018 

£000 

2017 

£000 

2018 

2017 

£000 

£000 

2018 

£000 

2017

£000

9,472  10,324 

1,831 

1,699 

1,584 

1,606 

766 

596 

- 

11

The States of Jersey is the Company’s majority and controlling shareholder. Related entities includes all corporatised entities that remain 
wholly owned by, or controlled by, the States of Jersey, which are all considered to be related parties. All transactions are undertaken on 
an arms-length basis.

b  Energy from Waste Plant

An Energy from Waste plant was commissioned in Jersey during 2011.  Jersey Electricity signed a 25 year agreement in 2008 to purchase 
electricity produced at the plant by the States of Jersey and to share existing facilities with the Energy from Waste plant.  The value of 
electricity purchased from the facility during the year was £1.1m (2017: £1.1m) and the value of services provided to the plant was 
£0.4m (2017: £0.4m).  

c  Remuneration of key management personnel

The remuneration of key management personnel of the Group (which is defined as the Executive and non-Executive Directors) is set out 
below. Further information about the remuneration of individual Directors is provided in the Remuneration Report on pages 53 to 55.

88

  2018 2017  £000 £000Short-term employee benefits  589 664Post-employment benefits  148 147Non-Executive Director’s benefits  187 138  924 949FINANCIAL STATEMENTS 
 
 
 
FINANCIAL STATEMENTS

Five Year Group Summary (unaudited)

  Financial Statements 

Income Statement (£m)

Revenue  
Operating profit 
Profit before tax 

Profit before tax (pre-exceptional items) 

Profit after tax 

Dividends paid (£m)  

Balance Sheets (£m)

Property, plant and equipment  

Net current assets  

Non-current liabilities  

Net assets  

Financial Ratios and Statistics

Earnings per ordinary share (pence) 

Earnings per ordinary share (pre-exceptional costs) (pence) 

Gross dividend paid per ordinary share (pence)  

Net dividend paid per ordinary share (pence)   

Dividend cover (times) 

Dividend cover (pre-exceptional costs) (times) 

Net debt (£m) 

Capital expenditure (£m)  

Electricity Statistics

Units sold (m) 

% movement  

% of units imported  

% of units generated  

% of units from Energy from Waste plant 

Maximum demand (megawatts)  

Number of customers  

Customer minutes lost  

Average price per kilowatt hour sold (pence) 

Manpower Statistics (full time equivalents)

Energy  

Other  

Trainees  

Total  

Units sold per energy employee (000’s)  

Number of customers per energy employee  

2018 

2017 

2016 

2015 

2014

105.9 
16.7 

15.3 

15.3 

12.2 

4.4 

215.2 

22.7 

(76.4) 

188.7 

39.5 

39.5 

18.1 

14.5 

2.7 

2.7 

(14.3) 

14.3 

634 

2.1% 

94.9% 

0.2% 

4.9% 

178 

102.1 
14.7 

13.5 

13.5 

10.6 

4.2 

211.9 

18.2 

(78.5) 

176.3 

34.6 

34.6 

17.3 

13.8 

2.5 

2.5 

(21.9) 

14.4 

621 

-0.6% 

92.6% 

1.5% 

5.8% 

154 

103.4 
15.9 

14.8 

13.1 

11.6 

4.0 

209.2 

9.8 

(81.8) 

164.1 

37.7 

33.3 

16.4 

13.1 

2.9 

2.5 

(29.0) 

31.6 

625 

-0.3% 

91.6% 

2.9% 

5.5% 

149 

100.5 
14.7 

13.2 

12.4 

10.8 

3.8 

187.8 

10.4 

(71.9) 

147.7 

35.0 

32.9 

15.6 

12.5 

2.8 

2.6 

(17.5) 

13.2 

627 

0.9% 

94.0% 

1.4% 

4.6% 

148 

98.4
6.5

6.5

10.0

5.0

3.6

184.8

4.7

(64.7) 

146.1

16.1

24.3

14.8

11.8

1.4

2.1

(20.2)

39.9

621

-6.3%

80.2% 

14.9%

4.9%

139

50,561 

49,894 

49,532 

49,320 

48,941

6 

12.9p 

186 

102 

14 

302 

3,411 

272 

8 

12.9p 

201 

116 

9 

326 

3,091 

248 

24 

12.8p 

203 

114 

10 

327 

3,079 

244 

7 

12.8p 

201 

106 

12 

319 

3,118 

245 

110

12.7p

204

95

9

308

3,044

240

89

    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Calendar

2 January 2019 

Preference share dividend

22 February 2019 

Record date for final dividend

28 February 2019 

Annual General Meeting

28 March 2019 

Final dividend for year ended 30 September 2018

17 May 2019 

Interim Management Statement – six months to 31 March 2019

7 June 2019 

Record date for interim Ordinary dividend

28 June 2019 

Interim dividend for year ending 30 September 2019

1 July 2019 

Preference share dividend

20 December 2019 

Preliminary announcement of full year results

Annual General Meeting 
The Annual General Meeting will be held at the Powerhouse, Queens Road, St. Helier, Jersey on Thursday 28 February 2019 at 2:30pm.  

Details of the resolutions to be proposed are contained in the Notice convening the Meeting.

Press releases and up-to-date information on the Company can be found on the Company’s website (www.jec.co.uk).  

90