Jersey Electricity Plc
Annual Report 2023

Plain-text annual report

Inspiring a zero-carbon future Annual Report and Accounts 2023 2 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Inspiring a zero-carbon future Jersey Electricity Plc is the sole supplier of electricity in Jersey, serving over 53,000 business and residential customers. The Company’s operations include the importation, transmission, distribution, generation and supply of electricity as well as a range of energy related services and solutions. Directors, Officers and Professional Advisers NON-EXECUTIVE DIRECTORS Phil Austin MBE FCIB, FCMI (Chair) Alan Bryce MSc, CEng, FIET Wendy Dorman BA, ACA Tony Taylor BSc (Hons) Amanda Iceton BA (Hons) Kayte O’Neill BA (Hons) EXECUTIVE DIRECTORS Christopher Ambler Chief Executive BA, MEng, CDipAF, CEng, MIMechE, MBA Lynne Fulton Chief Financial Officer BA (Hons), ACCA SECRETARY Fiona Wilson LLB (Hons), B Com REGISTERED OFFICE Queen’s Road, St. Helier, Jersey PLACE OF INCORPORATION Jersey Electricity Plc (‘the Company’) and Jersey Offshore Wind Limited and Jersey Deep Freeze Limited (together ‘the Group’) are incorporated in Jersey. AUDITORS PricewaterhouseCoopers CI LLP, 37 Esplanade, St. Helier, Jersey, JE1 4XA BANKERS Royal Bank of Scotland International Limited, 71 Bath Street, St. Helier, Jersey BROKERS Canaccord Genuity Wealth Management, PO Box 3, 37 The Esplanade, St. Helier, Jersey REGISTRAR Computershare Investor Services (Jersey) Limited, 13 Castle Street, St. Helier, Jersey 3 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Contents How we performed in 2022/2023 STRATEGIC REPORT Chair’s Review Chief Executive Officer's Review Purpose, Vision and Values Our Key Strategic Priorities Our Business Model Embedding Sustainability Net Zero - Delivering Sustainable Climate Action Operational Review Technology Development STRATEGIC REPORT - Stakeholders Our Stakeholders - Enhancing Our Customer Experience Our Stakeholders - Our People Our Community, Our Environment and Our Island Financial Review Group Risk Management DIRECTORS REPORT Board of Directors Directors Report - for the year ended 30 September 2023 Corporate Governance Nominations Committee Report Audit and Risk Committee Report Remuneration Committee Report FINANCIAL STATEMENTS OTHER INFORMATION Our TCFD Disclosures can be found on pages 22 - 33 4 6 10 14 16 18 20 22 34 40 42 46 48 52 56 68 72 73 76 80 84 88 126 4 JERSEY ELECTRICITY Annual Report and Accounts 2023 How we performed in 2023 Our Key Performance Indicators (KPIs) are quantifiable measurements which help gauge overall performance and guides our decisions on our operations and strategy. £125.1m REVENUE £14.9m PROFIT BEFORE TAX 7.9 EMPLOYEE ENGAGEMENT SCORE 18.8p ORDINARY DIVIDEND PER SHARE 6.2% RETURN ON ENERGY ASSETS (5-YEAR ROLLING AVERAGE) 5 JERSEY ELECTRICITY Annual Report and Accounts 2023 25 CO2 LEVEL (gCO2e/kWh) 80.3 CUSTOMER SERVICE SCORE 608m UNIT SALES OF ELECTRICITY 3 LOST TIME INJURIES 4 CUSTOMER MINUTES LOST 6 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Chair’s Review “We are working very closely with the government supporting the implementation of the Carbon Neutral Roadmap. Myself and Senior Managers regularly meet with the Council of Ministers.” 7 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS £125.1m GROUP REVENUE £11.4m PROFIT AFTER TAX Phil Austin MBE leads a highly experienced team of Executive and independent non-Executive directors providing strategic leadership and robust corporate governance to promote the long-term success of the Company. Performance The Group has achieved another solid year of operational and financial performance and is strategically well-positioned for the future. Wholesale prices have eased in the last year, but they remain high in relative terms, in what continues to be a challenging economic environment. Our Energy Business delivered a Return on Assets of 7.2% in the year, restoring the under recovery of costs from prior years and bringing the 5-year rolling average to 6.2%, within the target range of 6%-7%. We implemented a 5% rise in tariffs in January 2023 to help keep pace with wholesale prices but, due to our strong hedged position, and coupled with contractual provisions, we have been able to significantly shelter Islanders from the recent turmoil in energy markets. However, whilst wholesale prices have recently come down, they remain well above our long term hedged position and therefore we expect further upward pressure on retail prices over the next few years. To give customers some certainty over the coming winter, we announced a further 12% tariff rise in June, to take effect from January 2024. As we look forward to 2025–2027, approximately one third of our energy is already hedged at fixed prices and our focus now is on transitioning our customers through this difficult period, whilst keeping bills as stable and at as low a cost as possible. Our other businesses within the Group continued to perform in line with expectations, providing consistent year-on-year returns. The Board has recommended a final dividend for the year of 11.40p, a 6% rise on the previous year, payable on 15 March 2024. Climate Change In April 2022, the UK became the first G20 country to introduce legislation, making it mandatory for large businesses to disclose climate-related financial information in line with the Taskforce on Climate-related Financial Disclosures (TCFD) recommendations. At Jersey Electricity, we have made significant progress towards establishing our net-zero strategy, together with key priorities, metrics and targets. Details of our progress are set out on pages 22-33 and throughout this report. We are continuing to work very closely with the Government in supporting the implementation of the Carbon Neutral Roadmap, and myself and senior Managers regularly meet with the Council of Ministers to discuss key energy related issues and opportunities. 8 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Chair’s Review (continued) “ I wish to thank all our teams and fellow Board members for their hard work and dedication this past year, as well as our shareholders for their continued support.” Energy Security This year we completed a review of our Supply Security Standard. The review was driven by the recent energy crisis, the demands of the Government of Jersey’s (GoJ) Carbon Neutral Roadmap (CNR) and the French fishing dispute of 2021. Following this review, and subject to us securing long term tenure on our site at La Collette, the Board has approved a four-year £22.6m project to enhance our on-Island emergency generation capacity at La Collette Power Station (p35). While we continue to deploy solar PV across the Island, with a view to increasing energy sovereignty and supply diversity long-term, as well as supporting the local economy, we have at the same time continued more detailed investigations into the viability of offshore wind generation and how it might integrate into Jersey’s future energy system. We are actively engaging with GoJ to determine the future approach and the role Jersey Electricity Plc (JE) should play in the development of such a project (p26). Corporate Governance The UK Corporate Governance Code 2018 requires the Board to set key areas of focus for the year. In 2023 these included: • Progressing stakeholder engagement • Building on our cultural values of employee engagement, diversity and inclusion • Helping customers become more energy efficient to cut costs • Investing in the network to facilitate Jersey’s net-zero goal We have made good progress in all these areas and more detail is provided throughout this report. There are also reports from the Nominations Committee, Audit & Risk Committee and Remuneration Committee on pages 80-83 and 84-87. 9 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS The Board has determined its key areas of focus for 2024 to be as follows: 1. Working with stakeholders, planning for and making demonstrable progress towards Jersey’s net-zero goal, whilst continuing to reduce the Company’s own carbon footprint. 2. Continue to address affordability by helping customers with energy efficiency, and delivering our products and services as sustainably, and at as low a cost as possible. Senior Appointments Finance Director, Martin Magee, advised us in August 2022 of his intention to retire during 2023. On behalf of the Board, I would like to thank him for his significant contribution to Jersey Electricity’s success over the past 21 years, and for the advanced notice of his decision, which enabled the search for his successor to be completed in good time. We were therefore delighted to appoint Lynne Fulton to the Board on 26 July. Lynne brings valuable experience of utilities from previous positions at United Utilities and Electricity Northwest. Her knowledge of energy markets is also particularly valuable in leading our energy hedging activities and in developing our future energy sourcing and product strategy, which is of paramount importance. We were also pleased to appoint Fiona Wilson as our new Company Secretary in July 2023. Fiona joins us from the Collas Crill Group and is a qualified lawyer. She has considerable experience gained from both in house and private practice, supporting clients on a range of legal and Company Secretarial matters, and we are already benefiting greatly from her skills. Thank You Throughout all the challenges during 2023, none was greater than Storm Ciaran. The impact of the storm on the Island was severe and the effect was devastating, but the Community pulled together and responded in a remarkable way. I saw at first hand the work of the Jersey Electricity teams out in the field in the immediate days after the storm and how the rest of our Staff supported them and our customers during that difficult period. They all should be very proud of the enormous contribution that they made. Finally, I would like to thank our Executive and Non-Executive Directors and colleagues at all levels throughout the business for their continued hard work and dedication. In difficult circumstances they have exceeded expectations and Jersey Electricity is now well poised to take advantage of many future opportunities. P. AUSTIN Chairman 20 December 2023 “ We continue to deploy solar PV across the Island, with a view to increasing energy sovereignty and long-term supply diversity.” 10 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS £97.1m ENERGY REVENUE UP 8.3% £9.3m ENERGY BUSINESS PROFIT (EXCLUDING REBATE FOR PAST ENERGY COSTS) Chief Executive’s Review Jersey Electricity continues to demonstrate great resilience during what remain challenging and uncertain times for energy companies across the globe. Although the turmoil and soaring wholesale prices that beset energy markets last year have eased, wholesale prices are still significantly higher than historical levels and we remain in a challenging economic environment. Despite continued and significant upward pressure on our importation costs, we have been able to greatly shelter our customers from the significant tariff rises that have been experienced elsewhere. We have also continued to invest in delivering action to support the Government of Jersey (GoJ) and its ambition to achieve net-zero by 2050. Pricing Our focus is on delivering secure, low-carbon electricity supplies and maintaining relatively stable and competitive tariffs now and in the future. Our contractual arrangements with EDF cover imported electricity supplies to the end of 2027 and we are already actively exploring the shape of, and options for, a new contract. In January 2023 we implemented a tariff rise of 5%, and to provide our customers with more certainty over the 2023/24 winter period, we announced, in June 2023 a further 12% rise, effective from 1 January 2024. Even with these rises, our standard domestic tariff continues to benchmark well against other jurisdictions, in particular against the UK whose equivalent tariffs are more than 60% higher. Around one third of our electricity requirements are hedged at largely fixed prices and our risk management policies covering power procurement and foreign exchange, coupled with price protection measures negotiated within our supply contract from France, have enabled us to secure strong, long-term hedges. Our strategy is to import competitively priced, low carbon power from France, from nuclear as well as certified hydro-electric sources, whilst continuing to work hard to reduce the costs of island sourced renewable energy to make them viable. We are now successfully building a position in larger scale solar and actively exploring offshore wind. At the same time we are monitoring the progress of new tidal technologies to see where and how they could be test-deployed in local waters. Financial performance Group revenue for the year to 30 September 2023 increased year-on-year by 6.5% to £125.1m. This was largely due to an 8.3% increase in Energy revenues to £97.1m. Group Profit Before Tax of £14.9m compared to £10.6m in 2022. The profit increase is attributed to £1.3m from operations, £1.6m income from interest earnings, a rebate of £3.6m relating to prior year wholesale energy costs and following a full review, our property portfolio was devalued by £1.2m. Underlying profit before tax, after removing the impacts of the rebate and property valuation was £12.5m in 2023 against £9.6m in 2022. 11 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS “ Our focus is on delivering secure, low-carbon electricity supplies and maintaining relatively stable and competitive customer tariffs now and in the future.“ 12 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Chief Executive’s Review (continued) “ Our people are vitally important to achieving our Vision to inspire a zero-carbon future and none of our achievements would be possible without a committed and engaged workforce.“ Financial Performance (continued) Renewables We imported 94.9% of Jersey’s electricity requirements from France, with the remainder from on island sources resulting in a carbon intensity of distributed electricity of 25gCO2e/ kWh for the financial year. We generated 0.4% of our electricity on-Island from our solar and diesel plant, with the remaining 5.1% coming from the GoJ’s Energy from Waste plant. Unit sales at 608 million kWhs were down 0.8% on last year’s 613 million, due to the combination of a mild winter and energy efficiency, which we have been promoting actively via our MyJE app and other measures, offsetting growth from fuel switching. Achieving Net-Zero - Sustainable Climate Action As our awareness of the need to act in response to a global climate emergency grows, so too does the importance of ensuring we understand how we achieve the Company’s net- zero ambitions in a truly sustainable manner that adds value to our communities and our island. Our focus continues to be to help customers consume less energy and utilise smart data and innovative solutions to enhance knowledge and insight for customers. In addition, this supports the optimisation of our own transitional capital investment over the next 10 to 15 years. The GoJ’s Carbon Neutral Roadmap, approved in April 2022, sets the direction of travel for net-zero and aligns with our Vision to “inspire a zero-carbon future”. The first £23m of Government funding from the Climate Emergency Fund has been secured for the first four years of the roadmap and we are pleased that funding is beginning to flow into positive action to encourage delivery of low-carbon heating and transport. This year, at the request of the GoJ, we helped to shape the Low Carbon Heating Incentive scheme (LCHI), which launched in May 2023, and we are also managing the process of a similar grant incentive scheme to encourage uptake of electric vehicles, which launched in September 2023. In further support of the Carbon Neutral Roadmap and in line with our Sustainability Framework ‘to be leaders, working collaboratively with others in the drive to Jersey’s net-zero future’, we have also been working with the GoJ Decarbonisation Unit to help reduce the Government's own emissions, and we have created a joint GoJ-JE Electric Transport Working Group to accelerate electric transportation initiatives. To further facilitate the Roadmap, we have this year successfully delivered a complex project to upgrade our Evolve public charging platform including the refresh of 54 chargers (108 charging spaces) as well as improving the customer interface, back office processes and product development capability and to future-proof the public network. Our all-inclusive home EV charging subscription service, EasyCharge, which launched in May 2022, has proved popular with customers, and won the Best Use of Innovation award at the 2023 Jersey Construction Council Awards and the UK national 2023 EVie Awards. We have continued to increase our solar PV generation capacity to increase energy sovereignty and diversify supplies and we aim to increase on-Island solar PV generation to 20MWp by the end of 2026. Our focus is now on faster delivery of renewables via ground-based solar using low grade agricultural land that has limited alternative uses. Our 4.9MWp array in St Clement received formal planning consent during the year and is due for construction in 2024, while a 3MWp array scheduled for Sorel on the north coast is presently being considered for planning approval. Furthermore we are continuing to make good progress in securing options on newly assessed land that is suitable for ground solar, with good grid proximity and low visual impact, and which we hope will be developed in the future. This year we accelerated our research into offshore wind generation and have been working with independent advisors to assist us in defining the role JE should play in such a development and how this might be most helpful to the Government of Jersey. We have regularly engaged with the Government’s Future Energy Group (a subcommittee of the Council of Ministers) and our partners to explore how this can be most effective. Customer Experience This year we have invested in technological innovation, communications and employee training to improve customer experience across the business. We are therefore delighted to have achieved our highest ever rating of 80.3 in the UK Customer Satisfaction Index (UKCSI) that benchmarks Jersey Electricity as top quartile against larger UK utilities. This score is up from 74.1 last year and well above the 71.7 average of the 35 utilities taking part. Our People Our people are vitally important to achieving our Vision to inspire a zero-carbon future and none of our achievements would be possible without a committed and engaged workforce. This means developing a diverse workforce and an inclusive culture where everyone feels valued, supported and developed – to achieve their full potential. This continues to be a strategic priority for the business, and I am pleased that the results of our annual Employee Engagement Survey continue to improve, this year producing a score of 7.9 which puts us towards the upper end of the median segment in the UK Energy and Utilities sector. 13 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Outlook Although easing, the macro-economic environment remains challenging. There continues to be very considerable geopolitical uncertainty with the continued war in Ukraine as well as conflict in the Middle East which is at great risk of escalation – driving uncertainty in the global energy complex. Whilst wholesale energy prices have eased from a year ago, they remain much higher than normal levels. Inflation and interest rates remain problematic at 40 and 15 year highs respectively and these are also driving up our costs. Our electricity purchases are well hedged for 2024 and around one third of our expected 2025-27 requirements are hedged at largely fixed prices. Current wholesale prices in France have lowered significantly since the peak in 2022 but remain substantially higher than our current importation costs and despite our best efforts, will eventually flow into retail prices. To help mitigate these increases, Jersey Electricity will continue its efforts to be as efficient as possible as well as support customers in helping them to reduce consumption and bills – whilst at the same time creating new, attractive products and services to encourage customers out of fossil fuels into more sustainable low carbon electricity and where possible, locally generated power. Despite the very significant uncertainty and the continued upward cost pressure, this is an exciting time for Jersey Electricity and as we enter 2023/24, it presents both challenges and opportunities. In the next twelve months we will be conducting a comprehensive review of our energy sourcing strategy including examining our strategic options post-2027 when our current contract with EDF comes to an end, and will consider the potential interplay with offshore wind post-2032. We will continue to focus on ”inspiring net-zero in Jersey” including demonstrating leadership in reducing our own emissions. This means continued investment in our network, developing new products, delivering our renewables strategy and nurturing our people and culture. We will continue to leverage the strengths of our integrated network and business model, driving innovation through customer, digital and operations. There is no doubt that Jersey Electricity’s people, its assets and businesses are playing a central role in the community and across the island in helping to deliver the Carbon Neutral Roadmap. This represents an enormous opportunity for Jersey, to benefit islanders at a local level as well as show leadership across the international community and whilst there is a great deal still to do, we remain extremely well positioned to deliver our net-zero ambition. 14 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Purpose, Vision and Values Our Purpose Our Purpose is to ‘enable life’s essentials’ by providing the people of Jersey with secure, reliable, affordable, and sustainable electricity today and long into the future. Our Vision Our Vision is to ‘inspire a zero-carbon future’ by being the energy partner of choice whilst working to seven key success factors of that Vision. Environment We support the Government of Jersey’s Carbon Neutral Roadmap by growing electricity’s share of the energy market, reducing carbon emissions, helping to conserve resources and protect the environment. Lifestyle We aim to enhance Islanders’ lifestyles and power the economy by providing innovative, low-carbon energy services and solutions. Our People We aim to be an employer of choice in Jersey, where employees are engaged, supported and developed. Customers We put customers at the heart of our business, giving them choice, control and value for money in a transparent and trusted way. Technology We aim to be leaders in the application of technology, enhancing efficiencies, unlocking new services and digitally enabling our employees and our customers. Investors We provide fair returns to our investors over the medium to long term. Partnerships We aim to be the partner of choice for the Government of Jersey and the Island’s parishes, supporting all their energy needs. 15 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Our Values Our Values Our six core Values are key to our culture. They guide the behaviours we expect of each other as we work together towards our Vision. Reliability We are trustworthy, dependable and reliable, delivering on our commitments and always there when our customers need us. Customer Focus We listen to our customers and seek to understand and respond to their needs, treating them the way we would wish to be treated, with respect and honesty. Excellence We continuously strive to work in a way that is both innovative and simple to deliver cost effective solutions. Safety We do everything safely and responsibly or not at all – nothing is more important than the safety of the public, our customers and our people. Responsibility We accept responsibility for everything we do, safeguarding the natural environment and the local community, as well as the interests of all our customers and people. Teamwork We value diversity and respect and value our colleagues as individuals. We believe we are stronger as a team, leading to better solutions and a more enjoyable and rewarding work life. 16 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Our Key Strategic Priorities Jersey Electricity's key strategic priorities are focused on delivering a safe, reliable and efficient service. We recognise our unique role in facilitating and supporting the island to achieve net zero, ensuring our business is sustainable and responsive to climate-related risks and opportunities. Our Six Strategic Pillars: Future proof business model Digital enhancement & innovation Customer at the heart of the business Enable life’s essentials and inspire a zero carbon future Great employer Robust energy sourcing and supply Island wide electrification & decarbonisation 17 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Our strategic priorities are: • Enable customers to convert domestic and commercial • Lead in the application of technology to benefit customers premises to value-for-money, low-carbon electric heating and cooling solutions. by providing new and improved services and driving efficiency in our business. • Develop affordable local renewable energy solutions. • Create value for all stakeholders, by providing fair pricing • Provide private and public electric vehicle networks to enable a convenient solution that encourages cleaner, more efficient, electric transport. • Provide integrated ‘beyond the meter’ services that put customers at the heart of the energy system. for customers and fair returns for shareholders. • Deliver a well-invested network and a highly skilled, diverse and engaged workforce committed to a zero-carbon future. 18 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Our Business Model Our Business What We Do How We Create Value Generation Importation Our generation plant located at La Collette and Queen's Road provide resilience to the island in emergency circumstances We import low carbon electricity from France through three submarine cables. This enables JE to readily access the European supply market creating resilience now and in the longer term. Our renewables strategy is focused on supporting our generation and importation strategy by developing on and off island capabilities providing additional resilience and creating long term energy stability. Transmission and Distribution Ensuring a safe and resilient service our transmission and distribution assets create long term value for all stakeholders. Energy Business Supply Providing secure metering services and developing optimal tariff structures. Our smart meters provide accuracy and assist us and our stakeholders in understanding energy demands. Beyond the Meter Enabling customers to transition to cleaner, more energy efficient living we provide solutions to home heating, e-mobility and support our customers in being energy efficient. Retail Our Retail business provides quality electrical goods at competitive prices. Our large stock means we can respond quickly to Islanders’ needs and supports our smart living ambition. Our Other Business JEBS/Jendev, Jersey Energy and Property provide building and consultancy services that complement our core energy and retail business. Our Energy Business seeks to deliver a sustainable ‘return on assets’ (ROA) to our shareholders, that enables the Company to continue to invest for the future needs of our infrastructure. We target a ROA of 6%-7% over a rolling 5-year basis. Our complementary businesses operate at arm’s length from the Energy Business and provide commercial services to Jersey and beyond. Our risk management framework detailed on p56 helps us meet our strategic, financial and operational objectives, enabling us to take measured risks to incentivise innovation and growth. 19 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 374 JOBS FOR ISLANDERS C1,000 SUPPLIERS 23.6k MY JE APP DOWNLOADS 6.2% RETURN ON ASSETS ON 5 YEAR ROLLING BASIS 50 COMMUNITY PROJECTS 235 FUEL SWITCHES 20 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Embedding Sustainability As our awareness of the need to act in response to a global climate emergency grows, so too does the importance of ensuring we achieve the Company’s net-zero ambitions in a truly sustainable manner that adds value to our communities and our Island. Sustainability Framework The UN’s 17 Sustainable Development Goals (SDGs) are the global blueprint for a sustainable future. We recognise that positive outcomes can only occur when sustainability is embedded across the organisation and our Sustainability Framework, mapped to the UN SDGs, sets out our commitments to achieving long term sustainability within our business strategy. We are increasing the range of sustainability measurements we record and will use that data to bring efficiencies to our operational processes. Our Island Our strategy to import low carbon nuclear and hydro power from France has helped us to reduce emissions from the supply of electricity in Jersey by over 90% since 1990. However, it doesn’t stop there. Critical to ensuring the Island's transition to net zero occurs in a sustainable way, we are continuing to develop the digitisation of our systems, leveraging smart meter data to better understand our network. This enables us to target our infrastructure investment more efficiently to support the increase in peak demand that net zero would bring. We also recognise that sustainability means more than reducing carbon emissions. Protecting wildlife habits and increasing the biodiversity of our Island is paramount. Following the success of our three-year woodland restoration project at Mourier Valley, we have again partnered with the National Trust for Jersey on its Green Grid project. JE employees joined volunteers from Jersey Water and JT to enhance the existing grid of over 37 miles of hedgerows by planting c1,800 hedging whips across nine fields and covering 21 field boundaries to provide wildlife corridors across the Island. At the start of 2023, we returned to Bouley Bay to continue planting trees under the Parish Earth Partnership which aims to encourage the community to plant trees and shrubs to enhance biodiversity. Looking ahead, we will be planting a further 700 metres of whips and hedgerow at our first ground-mounted solar array in St Clement when works commence in 2024. Community engagement and collaboration are vital for the success of these environmental projects, as is education. We are therefore proud to renew our sponsorship of the National Trust for Jersey’s Education Programme by funding the Trust’s full-time Education Officer for a further three years. The programme educates Jersey’s young people about key environmental issues and empowers them to preserve our natural environment for generations to come. This year sessions have covered five important themes: biodiversity, seas, pollinators, woodlands and climate change. Our Footprint Key to improving our overall sustainability is to fully understand the extent of, and reduce, our carbon footprint. We have begun the process of baselining our current position, which involves working with suppliers and stakeholders to measure the carbon cost of completing their works. In completing this activity, Jersey Electricity will also gain a better understanding of the environmental impact of providing sustainable, affordable power to an ever-growing proportion of the Island’s population. In addition, we have pledged to support and engage with our supply chain who have, or are aiming to, achieve a pathway to net-zero. In addition, we have established a new process to remediate, contaminated soil so that it is no longer a waste product, creating a positive impact on the environment. Just under half of our fleet is now fully electric, with the remaining vehicles set to switch to electric by the end of 2025. Our People We have been actively establishing and growing greater skills within the business, including our newly appointed Sustainability Business Partner and the Island’s first female to qualify as a Commercial EPC Assessor. Jersey Electricity is committed to improving the carbon literacy of every member of the workforce. This begins with accessing the Carbon Literacy Programme training scheme to raise employees’ awareness and understanding. In addition, we will set in place new procedures and ways of working that reduce our overall carbon footprint across the business. 21 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS • We will seek to deliver an affordable, secure and sustainable energy supply for all islanders. • We will provide solutions and services to enable customer and community transitions to net-zero. • We will contribute to the regeneration of the Island's ecosystem. • We will reduce emissions from our operations. • We will reduce waste and drive sustainability across our business wherever we can. • We will build a more sustainable supply chain. • We will create champions of sustainability through our culture and values. • We will celebrate diversity, equality and inclusion in our organisation. • We will embed health, safety and wellbeing in all we do and develop our people to be the best they can be. Our Island We will be leaders, working collaboratively with others in the drive to Jersey’s net-zero future. Our Footprint We will achieve net-zero emissions by 2050 and inspire excellence in environmental stewardship. Our People We will build a sustainable, diverse and inclusive culture, equipping our people to thrive into the future. 22 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Net-Zero - Delivering Sustainable Climate Action Our long-term strategy is to supply clean energy services. We do this by supplying low-carbon electricity and developing innovative solutions to enable customers to make the transition from fossil fuels in a sustainable manner. Delivering on Net-Zero (TCFD:Strategy) Jersey already has a highly resilient, low-carbon grid, with spare capacity at all voltages. However, the growth in electricity usage to meet the Island’s net-zero 2050 target is forecasted to increase peak demand by 25%. Our focus continues to be to help customers use less energy, utilise smart data and innovative solutions to optimise the required transitional investment over the next 10 to 15 years, reducing the need for excessive network reinforcement. Our approach to climate change is embedded within our strategic priorities. These priorities support each part of our sustainability framework, which include: • Helping customers save energy. • Investing in smarter living and low carbon heating solutions. • Investing in data led technology. • Supporting widespread use of Electric Vehicles. • Investing in local carbon sequestration projects including tree planting. • Developing partnerships to pursue solar and offshore wind. Support for Government During 2023 we have supported the government in faciltating and providing administrative services to two low carbon schemes: • The Low Carbon Heating Incentive (LCHI) scheme launched in May 2023, which sets a target of 1000 grants to be delivered by 2025. • Electric Vehicle Grant Scheme launched in September 2023, which supports 1,200 EV purchase and 1,000 home charger installation incentives. To further support the Carbon Neutral Roadmap and in line with our Sustainability Framework ‘to be leaders, working collaboratively with others in the drive to Jersey’s net-zero future’, we have also been working with the GoJ Decarbonisation Unit to help reduce the government's own emissions, and we have created a joint GoJ-JE Electric Transport Working Group. Helping Customers Save Energy Helping our customers save energy is a priority and our flagship energy-saving mobile application, My JE, launched in 2021, has been continuously improved to provide our customers with unparalleled energy insights. The application not only provides insight to support the business in making both operational and investment decisions, but also empowers customers to make positive changes that can really impact their energy usage. In 2023, we introduced Pay-As-You-Go capabilities, enhanced with improved debt management information into the MyJE app and My JE now boasts over 23,602 downloads. To ensure inclusivity, we expanded its features with the launch of a web- based version, accessible via desktop computers and PCs for those without smartphones. Further innovation is planned. We are working on an Energy Advisor, a tool that leverages machine learning to offer individualised energy recommendations based on customer consumption patterns and developing our My JE application into businesses. Smarter Living and Low Carbon Heating Schemes The LCHI scheme has temporarily impacted our rate of domestic fuel switches, down from our record 325 last year to 235 this year, as customers await approval of grant applications, however, we are confident of greater fuel switching success as the scheme moves forward into the new financial year. Focus on fuel switching in the public and commercial sectors, particularly catering and hospitality, has continued with many new business leads now being evaluated. 23 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS “Our aim is to enable customers to transition to an all-electric solution at a competitive price whilst providing long term return to both customers and shareholders.“ Peter Cadiou, Director of Commercial Services TOTAL CUSTOMERS 53,343 +870 FROM 52,473 IN 2022 TOTAL CUSTOMERS ON DISCOUNTED HEATING TARIFFS 22,865 +947 FROM 21,918 IN 2022 TOTAL CUSTOMERS ON E20+ 5,466 +946 FROM 4,520 IN 2022 TOTAL FUEL SWITCHES 235 -108 FROM 343 IN 2022 24 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Sustainable Climate Action “ Our all-inclusive home EV charging subscription service EasyCharge, launched in May 2022 has proved popular with customers, with 150 installations in the first year.“ Electric Transport Home Charging In addition to providing administration services to the GoJ for the Electric Vehicle Grant Scheme, we continue to develop innovative solutions to support customers in the transition to electric transport. Our all-inclusive home EV charging subscription service EasyCharge, launched in May 2022, has proved popular with customers, with 150 installations in the first year. The service helps customers access convenient charging and enables us to move load from peak times to overnight off-peak periods when we have spare capacity and energy costs are lower. EasyCharge was also recognised in the 2023 Jersey Construction Council’s annual awards, winning the Best Use of Innovation award. Public Charging This year we have invested in a complex project to upgrade our Evolve public charging network of 109 charging points to future-proof the public network, improve the charging experience, and support growing demand for low-carbon electric transportation. The new platform also paves the way for the development of new products and services. The upgrade has involved migrating to a new intuitive technology platform including an improved payment system which can be accessed through a mobile app. Run in partnership with Virta, the new platform is compatible with tens of thousands of public charging points off-Island, including the UK and Europe, enabling Islanders to charge abroad through roaming agreements, by using the app or charging tag. We are currently in the process of securing sites for two further dual, 150kW, ultra-rapid chargers in the east and west of the Island to add to our existing one at our Powerhouse headquarters to enable faster charging for newer cars with larger batteries. 25 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Total number of electric vehicles registered in Jersey at 30 September 2023* CARS 2023 2022 VANS 2023 2022 MOTORBIKES 2023 2022 WORK TRUCKS 2023 2022 302 +61 168 +35 54 +4 2023 ALSO SAW THE FIRST RECORDED ELECTRIC MOTORHOME *Source: DVS Jersey 1,722 +458 TOTAL 2,247 NEW ELECTRIC VEHICLES +559 FROM RECORDED IN 2022 Looking Ahead We will focus on several programmes of work including: • Expanding home charging propositions in 2023/24 to enable multi-residential dwellings with communal, designated parking spaces to access our EV subscription- based charging services. This will require agreements and integration with the new public EV charging platform. • Developing solutions for Company fleets and hospitality businesses looking to incentivise customers through new services. • Developing the first high-speed EV charging hub for Jersey, with a roadmap for deploying more charging hubs across the Island in coming years. • Exploring the feasibility of developing an Evolve forecourt solution as the EV market grows in Jersey. • Continuing to work closely with GoJ and the public through various stakeholder groups to support the Carbon Neutral Roadmap Jersey’s net-zero 2050 ambitions. • Migrating the EasyCharge proposition on to the new Evolve platform. 26 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Sustainable Climate Action Renewables Offshore Wind Energy sovereignty and the security of imported power supplies remain areas of focus. We continue to expand our on-Island solar PV generation capabilities; we have this year expanded our research into offshore wind generation and appointed consultants CEPA to help define the role JE should play in the development of such a project. Solar PV Initial scoping of offshore wind development concepts focused on: • Physical Infrastructure design. • Commercial arrangements. • Allocation of seabed rights. • Financial and legal structuring. • Programme for delivery. The Carbon Neutral Roadmap, Bridging Island Plan and our customers support local renewables to increase energy sovereignty, and our progress in utility and commercial-scale solar PV continues. The 612kWp rooftop array on the Albert Bartlett potato processing plant, our fifth commercial-scale array and largest in the Channel Islands, has now been commissioned. Our move towards ground-based solar has also gained support. A 4.9MWp array in St Clement received formal Planning consent during the year and is due for build in 2024 subject to tender pricing. The 3MWp array scheduled for Sorel on the north coast is in Planning and subject to public and statutory comments. These five areas have been considered in the context of 3 main options: • Small scale wind farm with a single connection to Jersey. • 500MW+ wind farm with a direct connection to Jersey and France. • 1GW+ wind farm with a direct connection to Jersey, France and Great Britain. We have engaged with the government’s Future Energy Group (a subcommittee of the Council of Ministers) and RTE to seek initial views from the French distributors regarding the options being considered. We have identified two further sites in St Mary’s (5MWp and 2.8MWp) and are currently finalising agreements and conducting Planning studies. We are also evaluating two sites in St Lawrence (c,5MWp) which will go to public consultation when we have secured contracts as we look to increase on-Island solar PV generation to around 20MWp by the end of 2026. Next steps include defining the role(s) JE could perform in any offshore wind project and agreeing how JE and GoJ could work together to successfully deliver such a project. GoJ also intends to invite views from the sector gauge the appetite for such a project in Jersey Waters and seek feedback on how best to deliver such a project. 27 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Understanding and Managing our Climate Related Risks (TCFD: Risk Management) The Board retains overall accountability and responsibility for the Group’s risk management and internal control systems including identifying and assessing climate related risks which pose physical and transition risks to the business, as well as providing opportunities to achieve strategy objectives and net-zero vision. “ With a clear strategy in place and a deep understanding of our climate change risks and opportunities we have made significant progress in our TCFD compliance.“ Lynne Fulton, Chief Financial Officer Climate related risks are incorporated within our Group Risk Management Framework and are therefore identified, assessed, and managed in the same way as other risks. Furthermore, climate change related risks and opportunities are integrated within our Business Planning process to ensure strategic priorities and potential impacts of net-zero across the Island can be understood and aligned with various climate change scenarios. Our Planning Horizons We plan for short-term, medium-term and long-term horizons to deliver our purpose and Vision in a sustainable way. Our integrated approach to business planning considers: • What are the material issues to stakeholders, and how do they affect the way we create value? • Our assessment of risks and opportunities. • Our sustainability commitments, including transition to net- zero. Short-term planning for the next financial year sets annual performance targets for financial and operational performance, whilst considering delivery of our medium-term goals. Medium-term planning covers the next five years and is designed to help us work toward our long-term delivery. It is focused on maintaining our excellent operational performance, whilst enhancing our capability, which includes all our resources, ensuring we fulfil our purpose. Long-term planning up to 2050 is through which we assess and manage opportunities and risks such as climate change, population movements, changes in environmental regulations whilst maintaining relatively affordable and stable bills with a modern, responsive service. Climate Scenario Analysis Our Business Planning includes scenario analysis to assess risks and opportunities and the impact of climate change on the business. We have conducted a feasibility study to understand actions required to meet net-zero by 2040, in line with SBTi for the Power Sector to limit global temperature to 1.5℃ and 2℃. We are feeding the outcomes of the study into our Business Planning process to quantify the operational and financial transitional risks and opportunities to achieve net-zero. This will ensure that we understand the impact of acceleration to 2040 (from 2050) on our current strategy for the business. We expect to have completed this work by 30 September 2024. 28 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Sustainable Climate Action Primary Climate Related Risks and Opportunities Risk/Opportunity Type Physical – extreme weather (Short to medium term) Transitional (Medium to long term) Unknown changes in demand (Medium term) Opportunities (Short to medium term) Description Strategic Response Acute weather events and chronic changes to climate could impact operations for example: Rising sea levels and flooding could significantly damage assets and equipment. Strong winds could damage power lines or delay construction projects. Lack of water may threaten nuclear plants by disrupting the function of critical equipment and processes. Changes in regional weather patterns threat to impact renewables. These risks are associated with the transition to a low carbon economy. Changing policies, regulations, and legislation as measures to address climate change could result in an increase in operating costs due to enhanced emission reporting. Fluctuations in unit sales of electricity due to higher demand for electricity caused by subsidies to switch to low carbon heating, adoption of electrical vehicles, energy efficient produce, requirement for energy efficient homes, which may result in larger than anticipated network reinforcement. Fluctuations in unit sales of electricity due to higher demand for electricity caused by subsidies to switch to low carbon heating, adoption of electrical vehicles, energy efficient produce, requirement for energy efficient homes, which may result in long-term asset growth. Flood surveys to identify substations at risk undertaken regularly. Replacement of overhead cables with underground cables (a small proportion of the network is overhead cables). Alternative on-Island capability to generate energy. Monitoring weather patterns. Working with and supporting the Decarbonisation Unit within the government. Future planning scenario analysis Transport – provide network of reliable public charging stations for electric vehicles. Heating efficiencies – support low carbon heating systems with financing options to meet our customer needs. Low carbon lifestyles – help our customers reduce emissions and become more energy efficient – My JE App Partnering with the commercial industry to find solutions to help reduce emissions from waste. Renewables – further establishment of solar PV across the Island and investing into wind. 29 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 30 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Sustainable Climate Action Governing Climate Related Risks and Opportunities (TCFD: Governance) Our governance structure and key roles and responsibilities are set out in the diagram below. The Board retains overall responsibility for climate related risks and opportunities and monitors progress of our strategic priorities, ensuring that the actions and responses to climate change risks are proportionate to Jersey Electricity. Role of the Board The Board has set out a Vision and Strategy which integrates achieving net-zero for the business as well as supporting and facilitating the Island’s energy transition into our key strategic priorities. The Board has experience with climate related risks and carbon neutrality, and this continues to be enhanced through interactions with management, regulators and attending conferences and seminars. The Board has delegated the responsibility to the Audit and Risk Committee for overseeing climate related risks and opportunities that affect strategic decisions made by the Board. Our key priorities are integral to our performance management framework and form part of our corporate scorecard. The Remuneration Committee assess executive performance based on achievement of the scorecard and personal objectives. Management Role The CEO is ultimately responsible for Jersey Electricity’s preparedness for adapting to climate changes and driving our strategy. Our CFO has executive responsibility for risk management and has established short-, medium- and long- term planning horizons to ensure the Company has adequate resources to understand and respond to climate-related risks. The Executive Leadership team through its groups and committees is tasked with assessing and enacting the mitigating actions. JE PLC Board Oversight of company strategy and the long term success of JE The Board delegates certain matters to its principal committees Reporting Informing Audit & Risk Committee Nominations Committee Remuneration Committee Reporting Informing Chief Executive and Executive Leadership Team Responsibility for the development and implementation of JE’s strategy and objectives rests with the Chief Executive, who is supported by the ELT Reporting Informing Sustainability Steering Group Executive and senior management oversight of sustainability performance against our Sustainability Framework Disclosures and Reporting Group Ensure compliance with disclosure obligations. Considering materiality, reliability, accuracy and timeliness of information disclosed and assessment of assurance received Reporting Informing Sustainability Committee and Working Groups Senior level sponsors and subject matter experts sets and measure performance G N I T R O P E R C I G E T A R T S L A C I T C A T 31 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Pathway to Net-Zero (TCFD: Metrics and Targets) The following table shows, at high level, our actions and targets over the short, medium and long term to achieve our net zero ambition. Our strategy and target has been to achieve net zero by 2050, however, as part of the feasibility study carried out, we are investigating the incorporation of Science Based Targets and understanding what acceleration to 2040 would have on the pathway set out below. Category Short-term (3 years) Medium-term (up to 2035) Long-term (Up to 2050) Scope 1 100% Electric Fleet by 2025/26 (where vehicles are available) Progress: 48% of our fleet is now fully electric Zero Marine gas oil will be used by 2030. Support initiative for production and use of hydrogen for transport as a pathway to the development of grid scale solutions. On the basis that OSW progresses, implement plan to integrate OSW. Combination of on island solutions including Sustainable Aviation Fuel (SAF) / Hydrotreated Vegetable Oil (HVO) powered conventional generation, hydrogen- based solutions, and short- term storage solutions. Integrate OSW with other technologies e.g. hydrogen Development of solar penetration where possible. Achieve a minimum of 5% solar generation by 2050. Asset standards include the most up to date industry best practice in driving efficiency of losses in network assets. Plan for all upgrading, building and demolition to apply circularity principles in tendering, procurement, and waste management. Promote the development of offshore wind (OSW) in Jersey. Develop plans to integrate OSW into the Jersey supply mix. Complete construction of St Clement (4MWp) and Sorel (3 MWp) solar sites. Progress: Planning permission received for St. Clement, construction due to start Q1 2024 Implement a ‘no regrets’ tactical reduction in our own energy usage. Gain a commitment from the supply chain to make monthly returns regarding their emissions and progress on achieving net- zero. Only work with suppliers who have committed to a net- zero transition. Tender submissions to include an environmental statement. Plan for the 100% recycling of end-of-life products. Establish a process for the monitoring and reporting of JE’s impacts. Follow No Net Loss/ Net Gain principles. Embed Taskforce on Nature-related Financial Disclosures (TNFD) reporting requirements in JE’s data collection. Calculate the value of ecosystem service benefits that accrue from better management of biodiversity. Record the number of trees planted and use this to calculate the amount of carbon sequestrated. Create biodiversity champions within the workforce. Calculate the carbon sequestration achieved and use that as the basis of JE’s own ‘Gold Standard’ carbon offset scheme. Scope 2 Scope 3 Biodiversity 32 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Sustainable Climate Action Climate Related Metrics Jersey Electricity Grid (Blended) gCo2/kWh 25.3* FY23 FY22 22.2 FY21 22.7 FY20 24.5 Electricity from low carbon sources 94.9% 95.3% 95.2% 94.7% JE on-island solar generated (kWh) 930686 903699 855898 143667 *During winter 2023 on-island generation was partially instigated to support demand issues experienced in France. Although this was for a very short period only, this did increase our emissions during the year. However, we have also enhanced our data quality and calculation methodology and a direct comparison between this year and prior years is not applicable. Scope 1 Amount (yr) Unit Emissions Factor kg per unit Total kg CO2e Marine Gas Oil (MGO) for JE Generation 604,455 Litres 2.76 1,668,296 Fleet Fuel Petrol Fleet Fuel Diesel Solar Sulphur hexafluoride (SF6) R410A Refrigerant Gases 54,071.10 Litres 2.35 72,167.74 Litres 2.66 930,686 kWh 0.015 2.25 2.00 Kg Kg 23,500 1,924 127,067 191,966 13,960 52,875 3,848 Scope 2 Amount (yr) Unit Total kg CO2e Scope 1 Emissions 2,058,174 Emissions Factor kg per unit Total kg CO2e Importation transmission Losses Nuclear 3,716,000 kWh Importation transmission losses Hydro 1,976,000 kWh 4 6 On-Island Distribution Losses 24,312,023 kWh 21.5 Total kg CO2e Scope 2 Emissions 14,864 11,856 522,708 549,428 Scope 3 Amount (yr) Unit Importation EDF- Nuclear 389,009,090 kWh Importation EDF-Hydro 219,000,000 kWh Emissions Factor kg per unit Total kg CO2e 4 6 1,556,036 1,314,000 Importation EfW 32,441,821 kWh 331 10,738,243 Total kg CO2e Scope 3 Emissions 13,608,279 33 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS TCFD Compliance Governance (P30) Strategy (P22-26) Risk Management (P27-28) Metrics & Targets (P31-32) Compliant Partially Compliant Compliant    Compliant  A. Describe the Board's oversight of climate related risks and opportunities A. Describe the climate related risks and opportunities the organisation has identified over the short, medium, and long term A. Describe the Board's oversight of climate risks and opportunities A. Disclose the metrics and targets the organisation uses to assess climate related risks and opportunities in line with its strategy and risk management processes     B. Describe management’s role in assessing and managing climate related risks and opportunities B. Describe the impact of climate related risks and opportunities on the organisations businesses, strategy and financial planning B. Describe management’s role in assessing and managing climate- related risks B. Disclose Scope 1, 2, and if appropriate Scope 3 greenhouse gas (GHG) emissions and the related risks    C. Describe the resilience of the organisations strategy taking into consideration climate related scenarios including a 2C or lower scenario C. Describe how processes for identifying, assessing and managing climate related risks are integrated into the organisations overall risk management C. Describe the targets used by the organisation to manage climate-related risks and opportunities and performance against targets Key:  Compliant  Work in Progress but more to do. Transitional strategy and financial impact including scenario analysis under development and due to be completed by 30th September 2024. 34 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Operational Review The Energy Business has performed well during the year. We have achieved our lowest ever Customer Minutes Lost Performance and completed a review and enhancement to our Security of Supply Standard as well as offering greater resilience to our customers. Demand Unit sales fell for the second year, down 0.8% to 608 million kWhs from 613m due to a combination of a mild winter and energy efficiency offsetting growth. Peak demand at 159MW, recorded on 13 December 2022, was up on last year’s 145MW but well below our highest recorded of 178MW set in March 2018. We imported 94.5% (2022: 95.3%) of our requirements from France and generated 0.4% (2022: 0.3%) of our electricity on-Island from our solar PV arrays and diesel plant. We purchased the remaining 5.1% (2022: 4.4%) of our electricity from the local Energy from Waste plant. Getting Net-Zero Ready Jersey already has a highly resilient, low-carbon grid, with spare capacity at all voltages. Although demand is currently falling as energy efficiency gains outstrip demand growth, we forecast a 25% increase in peak demand and a 70% increase in unit sales to meet the Island’s net-zero 2050 target. New technologies and a combination of Smart Meter data, tariff data, asset rating information and asset topography data are providing valuable insights into the loading of our network, enabling us to optimise the expected £125m - £150m of investment needed over the next 10 to 15 years. Our focus is to continue work to optimise our capability to enable customers to move from fossil fuels to electrification as easily as possible. Following a review of our loadings against UK network cable loading best practice we have introduced cyclic design ratings that allow circuits to carry between 30% and 50% more power, reducing the need for excessive reinforcements. “ During 2022/23 we have continued our great performance and response. During the year we have invested £11m in our infrastructure and enhancing our capability as we start to implement our net-zero strategy.“ Mark Preece, Chief Operating Officer 35 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Supply Security 2023 2022 2021 2020 2019 Customer Minutes Lost 4 5 5 5 6 Jersey has an enviable record on supply security with just four Customer Minutes Lost in 2022/23 and has consistently been over ten times more reliable than UK distributors over recent years. The energy crisis in Europe driven by Russia’s war on Ukraine, the demands of the Carbon Neutral Roadmap and the 2021 French fishing dispute, which brought threats to our imported supplies from France, prompted a review of our Security of Supply Standard. The review resulted in the Board’s approval, subject to security of tenure at the La Collette site, to install new Gas Turbines (GTs) at La Collette Power Station to provide an additional 50MW of capacity at an estimated cost of £14.5m, and the eventual replacement of an existing Gas Turbine. Current Supply Security Standard Jersey Electricity’s system is designed to meet an ‘adapted N minus 1 security standard’ as follows: • A 1-in-8-year winter peak demand • All normal load in the event of the loss on the single largest submarine cable with France (N minus 1) plus a simultaneous failure of the largest: - Diesel generator; and - Gas turbine • 75% of peak winter load for 48 hours from on-Island generation (no simultaneous loss of on-Island capacity) • No coincidence of the above Such works require the demolition and removal of a redundant steam plant that has been progressively closed over many years. The whole project is expected to take up to four years at an estimated cost of £22.6m (excluding the replacement cost of the GT), with the enhanced Security of Supply Standard adopted by summer 2028. Enhanced Supply Security Standard 2027/28 • A 1-in-20-year winter peak demand • Meet 99% of all demand in a 1-in-3 winter if we lose: - All supplies from France - Simultaneous loss of largest on-Island generator • Meet 100% of demand in a 1-in-10 winter if we lose: - Any submarine cable - Simultaneous loss of two largest on-Island generators • No coincidence of the above 36 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Operational Review Health and Safety Safety remains a critical corporate value. Nothing is more important to us than the health and safety of our teams, contractors and customers. This year we have invested in expanding our Health, Safety and Environment (HSE) team, adding experience and knowledge to enable us to shift focus from compliance to continuous improvement. Positive Safety Culture We have also invested in a new HSE platform EcoOnline - technology that has facilitated a more comprehensive, efficient and proactive approach to how JE manages incidents, audits and inspections. The new platform has also helped us to reframe the way we look at HSE across the business, enhancing our already positive safety culture. Training We have supplemented statutory training obligations in areas such as Working at Height, Forklift Truck Driving and Working in Confined Spaces, with the Institute of Safety and Health (IOSH) managing safety training across the business. In addition, junior and senior leaders have attended the new Jersey Safety Council Behavioural Safety Leadership course. Our commitment to HSE is further demonstrated by employees across the business volunteering to serve on external committees including the Health, Safety and Sustainability subcommittees of the Jersey Construction Council, the Jersey Safety Council and the Jersey Chamber of Commerce Building, Housing and Environment Committee, sharing knowledge and best practice to improve health and safety across the Island. To expand our own knowledge, one of our Safety Representatives from across the business joined two members of the HSE team at the Energy Network Association’s Health, Safety and Environment Conference in Dublin where they engaged with industry leaders and had the opportunity to network with other HSE teams, discuss best practice and future challenges. Looking ahead to 2023/24, we will be rolling out a Behavioural Safety Training programme across the business to continue our journey from compliance to continuous improvement. A Special Delivery A careful collaboration between the HSE and Engineering teams executed a successful and safe fuel delivery from La Collette Power Station for the first time in several years. The high-risk operation from the harbourside involved detailed planning from an operational and HSE standpoint, including replacing sections of the pipeline into La Collette. “ The presence of well-defined policies and procedures are of paramount importance in effectively mitigating risks. However, policies alone, while crucial, cannot fully suffice. A synergy between ongoing risk assessment and the identification of leading indicators is vital in achieving a safe working environment. “ 37 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Our no-blame culture ensures there is no fear in reporting accidents or near misses, affording the opportunity to meet these challenges. In a complex and high-risk environment, regrettably accidents and incidents can occur. This year saw 3 Lost Time Injuries (LTIs), none of which were of a serious nature. These 3 incidents resulted in 11 lost working days due to injury. Approach To Risk The HSE team employs a comprehensive risk-based methodology across all operations and activities. The presence of well-defined policies and procedures is of paramount importance in effectively mitigating risks. However, policies alone, while crucial, cannot fully suffice. A synergy between ongoing risk assessment and the identification of leading indicators is vital in achieving a safe working environment. This would be unattainable without the active involvement and engagement of the workforce, which is constantly reinforced through training, HSE Committee meetings and site visits. This approach also hinges upon a robust reporting culture. Employees are empowered to question established work practices and highlight concerns as they arise. FY23 FY22 FY21 FY20 FY19 Lost Time Injuries Days Lost 3 11 2 32 2 10 1 7 1 4 38 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Operational Review - Other Businesses Our other commercial businesses complement our core Energy business, and their activities are aligned with our Group purpose, strategies and Vision. Powerhouse.je Our Powerhouse retail store has made significant strides in its market position and operational efficiency despite a challenging recruitment market. Among this year’s achievements is authorisation to become the Island’s service agent for Samsung TV, a testament to our dedication to providing high-quality services to our customers. The Powerhouse continues to innovate in the field of electric transport. We've made substantial progress in developing our offering, with plans to expand this further in the next 12 months in line with our Vision for a zero-carbon future. Lastly, we are proud to have won two Innovate Electrical Retail Awards, being named the Best Omnichannel Retailer and Best Independent Retailer Superstore is a prestigious achievement that highlights our commitment to excellence and innovation. While revenues fell marginally by 1%, profits fell by 22% from £1.2m to £0.9m, from higher overhead and storage costs. JEBS JEBS, our Building Services division which undertakes fuel switching customers from gas and oil to electric heating and cooling systems, was temporarily impacted by the launch of the Government’s Low Carbon Heating Incentive (LCHI) scheme in May 2023 as customers delayed changing their heating systems until the scheme was fully implemented and grants became available. Despite this the business recovered well, to produce a profit of £0.2m on revenues of £4m, approximately in line with last year. The team was also heavily involved in the delivery of the upgraded public EV charging network involving 54 charging stations combining 7, 22 and 50kW chargers. In line with the Group, JEBS as a business unit is pushing ahead with the reduction of its own carbon footprint by continuing to replace its fleet of ageing diesel-powered vehicles with fully electric models. JEBS currently has 13 totally electric vehicles with a further four on order, leaving just four diesels to be replaced. JEBS PROFITS £0.2m REVENUES OF £4M Jersey Energy Jersey Energy, and its sister business unit Channel Design Consultants in Guernsey, are now the largest MEP (Mechanical, Electrical and Plumbing) consultancy services in the Channel Islands. They have completed numerous successful projects this year, including: • The Maison de Landes Hotel - one of the best hotels in Europe designed for people with disabilities. • A new-build, first-time buyer housing development in St John. • The refurbishment of the Le Marais high-rise residential blocks, which was recognised at the Jersey Construction Council Awards with the award for ‘Best Project of the Year Over £10million’. • The power and cooling infrastructure upgrades of various telecom exchanges. • Both new and refurbished States of Guernsey office accommodation. “The Powerhouse continues to innovate in the field of electric transport. We've made substantial progress in developing our offering, with plans to expand this further in the next 12 months in line with our Vision for a zero-carbon future.“ To further help Jersey on its journey to net-zero, Jersey Energy is proud to be the first business in Jersey to be accredited for undertaking commercial Energy Performance Certificates and looks forward to leading the scheme over the coming years. We have also invested in new monitoring equipment to aid clients in understanding their energy usage as well as dynamic simulation software to undertake detailed analysis on the energy performance of a building even before it is constructed. 39 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Jendev Property Our property portfolio includes a B&Q store and medical centre situated on our Powerhouse retail and administration office site at Queen's Road comprising several tenants, as well as 29 private houses and flats, rented on the open market. The £1.1m profit, excluding the revaluation impact, was down £0.3m on the prior year due to one of the commercial spaces being vacated in March 2023. We are targeting to have this space occupied by April 2024. Jendev provides comprehensive digital Enterprise Resource Planning (ERP) solutions across all business domains of JE, serving both internal and external clients. Offerings encompass a dynamic blend of standardised and tailor-made systems, with a core specialisation in Microsoft Dynamics business applications. The team’s extensive expertise, however, enables it to successfully execute projects spanning a wide spectrum of technologies, offering services that encompass business analysis, consulting, design, development, training, and project management. They have been instrumental in the seamless integration, delivery, and ongoing maintenance of modern cloud-based solutions. Jendev's team continues to expand its digital proficiency, with a keen eye on strategic and relevant technologies. This proactive approach ensures it is well-positioned to deliver the latest innovations within the utilities industry, further solidifying its commitment to technological excellence. 40 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Technology Development “In the ever-evolving energy industry, technology and digitalisation have been instrumental in reshaping our approach to serving stakeholders and improving operational efficiencies. In the coming year, we will delve deeper into the potential of AI capabilities to aid us in dynamic demand forecasting. Additionally, we will actively harness our digital platforms, recognising their pivotal role in advancing our journey to achieving a net-zero Jersey“ Werner Borman, Director of Technology 41 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Jersey Electricity remains steadfast in our commitment to invest in cutting- edge technology to advance customer energy efficiency, engagement, and operational effectiveness. Leveraging Customer Platforms and Resources Throughout 2023, we dedicated ourselves to extracting additional value from our already industry-leading platforms by seamlessly integrating and optimising our tools. Our customer care team adeptly utilised the flexibility and scalability of our cloud-based customer relationship platform, seamlessly integrated with a cloud telephony platform, resulting in enhanced call handling and improved customer identification. Moreover, our front line staff embraced a mobile workforce management platform integrated with our asset management solution, further contributing to operational efficiency. My JE: Empowering Customers Helping our customers save energy is a priority and our flagship energy-saving mobile application, My JE, launched in 2021. This year, we introduced Pay-As-You-Go capabilities, enhanced with improved debt management information. Harnessing The Power of Data The integration of our data lake with our Customer Relationship Management (CRM) platform has enabled us to gain real-time customer insights, enhancing customer engagement and energy usage management. Utilising Smart Meter data, linked to our network assets, our data lake has been instrumental in providing insights into network utilisation. This, in turn, will support our Operations teams in ensuring our infrastructure investment is optimised, enabling us to transition to a net-zero Jersey at minimised cost. CORPORATE AND CLIENT SYSTEM UPTIME 99.88% RECORDED IN 2023 REDUCED CO2 FOOTPRINT 93% DURING 2023 My JE App Corporate Technology: Ensuring Uptime and Efficiency Our corporate technology infrastructure maintained an impressive uptime rate of over 99.88%, primarily achieved through our strategic shift to cloud services and enhanced technology governance. Furthermore, JE has, through its corporate technology physical environment restructuring, reduced its CO2 footprint by 93%. This is a year-on-year saving. Cybersecurity: A Paramount Concern In the face of an ever-evolving cybersecurity landscape, JE has consistently invested in advanced cybersecurity toolsets to combat new threats. These investments have included cloud-based vulnerability and threat assessment tools to ensure the highest level of protection for our digital assets. As we look forward to 2024, our commitment to innovation and excellence remains unwavering. We are dedicated to harnessing the full potential of technology to provide our customers with the best possible experience and to drive operational efficiencies. We will be: • Rolling out our business customer focused energy insight platform. • Focusing on further enhancements of our corporate platforms that include a modern cloud-based human resource platform, and core enterprise management system. • Exploring next generation operational and information technology platforms. 42 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Our Stakeholders - Enhancing Our Customer Experience Putting our customer at the heart of the energy system, we have continued our focus on enhancing customer experience, investing in our people, systems and communications. Achieving our highest ever rating of 80.3 for customer satisfaction, we are proud to continue to serve the Island. Our strategy focuses on providing integrated services ‘beyond the meter’, gaining insights into customer needs and helping them to manage and save energy. This year we have invested in training, particularly in complaint handling, improved customer communications through innovative new technological channels and employee engagement in our customer experience vision. We strive to get it right first time, every time. We have seen our highest ever rating of 80.3 in the UK Customer Satisfaction Index (UKCSI) that benchmarks us against larger UK utilities. This score is up from 77.2 last year and above the 2023 average of 71.7 of the 35 utilities taking part. This year’s score would place Jersey Electricity fourth among the 35 UK utilities in the Index and third out of 20 power utilities. The table below shows our year-on-year comparison by category of our UKSCI score. Having reviewed our complaint handling processes, increased complaint handling training across key areas of the business and introduced specialists to manage Customer Care more effectively, our customers felt we had improved in all aspects of complaint handling category of our UKSCI score. “It is pleasing to see our efforts to enhance customer experience be rewarded with our highest ever customer satisfaction score of 80.3.“ Chris Ambler, Chief Executive EXPERIENCE 30 78.7 73.2 81.9% EMOTIONAL CONNECTION 30 76.8 69.1 77.7% 77.8 70.8 78.0% CUSTOMER ETHOS 30 ETHICS 30 75.8 69.0 78.0% 90 90 90 90 UKCSI all sector average Utilities Jersey Electricity Plc Business Benchmarking 43 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 44 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Our Stakeholders - Enhancing Our Customer Experience Customer Insight 75% Three quarters of people have consistently said that their primary motivation for saving energy was to save money. % who support the use or expansion of… Solar panels Tidal power plant Off-shore wind turbines On-shore wind turbines 86% 84% 81% 57% 50% Nearly half said that they had downloaded the My JE app. 45% of these used the app at least once a week. 75% Over three quarters of people use the app to check their electricity consumption. 45 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 60%Over 60% of people said that the upfront cost was the main barrier to making their home more energy efficient. 19%to consider buying an electric/hybrid vehicle within 12 months. Consumer concerns about energy use: 49%were concerned about the financial cost of their energy use 34%were concerned about Jersey’s dependence on others 26% of people were concerned about the environmental impact of their energy use % who trust Jersey Electricity “a lot” or “completely” when it comes to… ensuring an uninterrupted supply of electricity supporting and caring for its employees developing high performing employees doing the best for the environment 70% 54% 48% 37% ensuring electricity is affordable for customers 29% 3% 4% 20% 30% 43% 63% of people were satisfied or very satisfied with Jersey Electricity. Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied 46 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Our Stakeholders - Our People “ Our success as a business are the people we employ. We must attract, engage, support, and retain the best people we can. We are focused on building an even stronger, more diverse business where people feel valued and supported. Each year we make progress and this year has been no exception.“ Andrew Welsby, HR Director Diversity, Inclusion and Equality This year we have sought to build on last year’s success of achieving ‘Established’ status in the maturity audit conduction by our D&I partners Inclusive Employers for which we had to evidence that: • We understand the business case and use this to inform our strategic approach. • We seek best practice and use this to improve our D&I capability. • Ensure D&I is a leadership responsibility. Our target is to achieve ‘Integrated’ status as ‘inclusive leaders and role models’ workplace D&I in 2024. Our immediate goals are therefore to continue to improve the level of diversity in the Company, as well as progressing development of a fully diverse and inclusive culture. We now have 19 nationalities represented across the business, up from 14 last year, and 42% of applicants for vacancies have declared ‘non-white ethnicity’, up from 25% in 2020. The gender balance in the Company continues to improve, though recruiting females for apprentice engineering roles still proves challenging. Of our overall workforce, 23% is now female versus 77% male, however we are seeing more women in senior roles with 25% of our Senior Leadership Team female, twice that of three years ago. In addition, 50% of our Board is now female. Disappointingly, we were unable to attract any female apprentices among this year’s intake of seven. We are involved in several initiatives, such as Primary Engineer, to promote careers in STEM professions among young people. Our D&I Working Group, comprised of people with a protected characteristic, has met four times this year to help promote our inclusive culture internally and embed it across the entire workforce. We have reviewed over 40 people policies to ensure inclusive language. Externally, we were gold sponsor for the second year of the Channel Islands Pride event further demonstrating our commitment to D&I to the wider community as well as our own people. With a greater than 50% rise in LGBTQ+ candidates applying we believe our strategy is working. LGBTQ+ CANDIDATES +50% FROM 2022 47 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Workforce development Ensuring we have the right talent and capabilities in the right place at the right time is vital for future success and requires much forward planning. We welcomed seven new apprentices in construction roles in our Energy business this year, and recruited two additional bursary students, bringing the total to five, including our first ‘digital’ bursary student who will be completing work placements in our technology department. Evaluating and developing our management capabilities has been a focus to ensure professional development and aid succession planning. We worked with Norman Broadbent to assess Senior Leadership Team development requirements and set two-year action plans to build leadership and management capability at senior level through coaching, mentoring and professional qualifications. During the year, members of our Leadership and Senior Leadership Teams completed Level 3 or Level 5 Chartered Management Institute (CMI) Certificates in Management. We intend to roll-out of these qualifications to employees seeking professional qualification status. Engagement Our Culture and Engagement Forum, created in 2020 and made up of employees from across the business, met four times this year, with rotating Board member participation, to discuss how we run the business, our strategies, and opportunities to improve how we work. Our annual Employee Engagement Survey produced a score of 7.9, slightly up on last year’s 7.8 which puts us towards the upper end of the median segment in Energy and Utilities sector. Our engagement Net Promoter Score was 39. ANNUAL EMPLOYEE ENGAGEMENT SCORE 7.9 UP FROM 7.8 IN 2022 AVOIDANCE Diversity and inclusion is not even on the radar COMPLIANT I/we pay "lip service" to Diversity and Inclusion Source: Inclusive Employers PROGRAMMATIC D&I fits around other business priorities ESTABLISHED I/we promote Diversity and Inclusion and the business case 374TOTAL EMPLOYEES (FTEs) 97WOMEN EMPLOYED 19NATIONALITIES REPRESENTED 19APPRENTICES 1WOMAN EMPLOYED IN EXECUTIVE LEADERSHIP TEAM 5WOMEN EMPLOYED IN SENIOR LEADERSHIP TEAM 41AVERAGE EMPLOYEE AGE 11AVERAGE YEARS' SERVICE INTEGRATED I/we are inclusive leaders and role models INSTITUTIONALISED I/we are fully accountable for Diversity and Inclusion 48 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Our Community, Our Environment and Our Island Enhancing stakeholder involvement continues to be a priority for the Board. It is essential in helping us adapt to a rapidly changing business landscape. Grasping the depth of stakeholder influence, power, and legitimacy, and ensuring we react accordingly, is vital for our business and emphasises the central role of our customers to our operations. Productive interactions with stakeholders help us to understand and address their needs more effectively, fostering mutual value for both Jersey Electricity and the broader community. Our stakeholders encompass individuals and organisations that have a vested interest in our Purpose, Vision, operations and actions, or those who might be impacted by them. As the sole provider of low-carbon electricity in Jersey, our stakeholder spectrum is wide and multifaceted. We identify our stakeholders to include our customers, suppliers, partners, NGOs, government entities, parishes, regulatory agencies, lenders and investors, as well as, of course, our employees. Outcomes During 2023 we have conducted over 300 stakeholder engagements, helping those affected by our business to better understand Jersey Electricity and our Vision. The cost-of-living crisis has emerged as a significant challenge, impacting many across our community. This economic strain has highlighted the importance of transparent, proactive communication and collaboration with our stakeholders. We recognise the increased responsibility we hold in these challenging times. As well as affordability, our stakeholders have all expressed concerns related to reliability and sustainability. Board members and senior managers regularly engage with government ministers and senior officials on topics, including: the Island’s current and future energy mix, the importance and necessary investment needed to ensure supply security, and our role in helping Jersey to achieve net-zero by 2050. We evaluate major stakeholder interactions weekly and modify our communication strategies, especially in PR and social media, based on these evaluations. This ensures a cohesive connection between stakeholder initiatives and our marketing messages, allowing us to actively influence perceptions and adapt to emerging insights. As low-carbon electricity becomes the increasingly dominant energy source in the Island to achieve net-zero, demonstrating value to all stakeholders will become ever more important. “Our customers, stakeholders and communities are extremely important to us. They are at the heart of everything we do, and it is crucial for us to maintain an open dialogue and continue to measure what is important to them.“ 49 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS What are we doing? Community • Stakeholder meetings • Social media engagement • Workshops • Corporate website Partners Customers • Media engagement • Sponsorship • Contact centre • Newsletters • Events Our People • Internal comms & townhalls • Thought pieces • My JE App • Customer forums • Focus groups • Marketing platforms • Surveys • Advisory committees Government Energy Industry • Briefings • Fact sheets • Research 50 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Our Stakeholders - Our Community, Our Environment and Our Island Community We support a wide range of good causes, charities and local awards through corporate sponsorship and the CSR (Corporate Social Responsibility) activities of our people with emphasis on the environment, health and education. Environment Green Grid Project We partnered with Jersey Water and JT Group in the National Trust for Jersey’s Green Grid Project to create wildlife corridors across the Island. A total of 122 employees helped to plant 1,788 hedging whips over 1,341 metres along 21 field boundaries in four days. In spring and Summer another 77 employees returned to maintain the hedges by clearing competing vegetation around all the whips. Bouley Bay, Parish Earth Partnership Trinity became the second parish after St Clement to participate in JE’s Parish Earth Partnership for which we’ve offered all 12 parishes £5,000 to densely plant a small plot with native trees to increase biodiversity and aid carbon sequestration long-term. We partnered with the National Trust for Jersey and this year helped plant 120 trees at Bouley Bay, Trinity on land gifted to the Trust. Durrell Wildlife Conservation Trust We have a long association with Durrell Wildlife Conservation Trust. This year we joined its ‘Tortoise Takeover’ by sponsoring one of 50 giant sculptured tortoises used in an Island-wide community art trial before being sold at an auction that raised a total of £720,500 for the Trust. Recognising Environmental Excellence Now in our eighth year of sponsoring the Pride of Jersey Environmentalists Award run by the Jersey Evening Post, this year’s honours went to Alastair Christie and the Asian Hornet Facebook group: For their efforts in containing and controlling the Island’s Asian hornet population. Normans won the JE Sustainability Award at this year’s Jersey Construction Council Awards. In addition, this year we sponsored the Public Sector category at the Digital Jersey Tech Awards which was won by Jersey Coastguards for their Trace app. 51 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Health Mind Jersey We promote the importance of mental wellbeing and were therefore delighted that employees supported the challenge to ‘Cycle to Finland’ for World Day for Safety and Health, and to raise money for Mind Jersey. Around 80 employees raised £950 by cycling the distance to Finland in a relay on exercise bikes situated in our Powerhouse store. The Company matched the funds bringing the total raised to just under £2,000. The Salvation Army We raised £150 from donations at our 2022 electric blanket testing last October. The Company matched the donations enabling us to provide the Salvation Army with £300 in Pay As You Go electricity meter top-up vouchers for needy Islanders. Citizens Advice Bureau We are long supporters of the Citizens Advice Bureau which does much to help vulnerable Islanders. This year we provided a further £4,300 funding to enable the installation of a low-carbon electric heating system in the charity’s newly refurbished headquarters. Sanctuary Trust We have supported the Sanctuary Trust Walk Into Light to raise money for homeless men in the community since 2018 and we were delighted to back this innovative community event again in 2023 after a three-year break due to the pandemic. Education National Trust Education Programme We have renewed our sponsorship of the National Trust for Jersey’s Education Programme, funding the Trust full-time Education Officer and the Trust’s activities that encourage children to ‘reconnect with nature’, learn about the environment and climate change while complementing schools’ science curricula. Primary Engineer As part of our drive to encourage children into engineering careers we are sponsors and an Industry Partner of Primary Engineer, a UK initiative led by Skills Jersey promoting careers related to STEM (science, technology, engineering and maths) through a competition ‘If You Were An Engineer, What Would You Do? ’for which we provide mentoring engineers and judges and this year hosted grading days at our Powerhouse HQ. Child Accident Prevention CAP) Safety In Action Week This year 10 JE employees volunteered to present workshops on home and electrical safety to around 1,000 school children in a week-long series at Highlands College during the summer. Grands Vaux Summer School We helped Grand Vaux School set up a summer school, providing activities such as zip-lining, surfing lessons, Jersey Zoo visits and arts and crafts for children who would otherwise be unable to experience such pursuits. Island Games The Island Games is such a high-profile community event for the Channel Islands we were pleased to be able to support the Jersey Table Tennis and Air Rifle Club teams at this year’s event in Guernsey. 52 52 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Financial Review Group Financial Results Revenue Profit Before Tax Earnings Per Share Dividend Per Share Proposed Final Dividend Per Share Net Cash* In Year Return on Assets Return on Assets - Five year rolling average *Net Cash is calculated as cash of £47.4m less borrowings of £30.0m; (2022: £47.4m less £30.0m) 2023 2022 £125.1m £117.4m £14.9m £10.6m 36.81p 18.80p 11.40p 27.17p 17.80p 10.80p £17.4m £17.4m 7.2% 6.2% 4.2% 6.2% 2022/23 has seen a return to a less volatile operating environment following the pandemic. Our hedging strategy for the procurement of power has protected us against a volatile wholesale energy market which has seen prices reach over 10 times historical levels in the same period. Escalating inflation has put pressure on the cost base as the business continues to maintain performance and build towards a decarbonised future. Our balance sheet continues to be healthy underpinned by high quality assets. Financial Performance Group Revenue for the year to 30 September 2023 increased year on year by £7.7m (6.5%) due to tariff price increases in the Energy Business. Revenue across the wider group remained in line with the previous financial year. Group Profit Before Tax for the year to 30 September 2023 was £14.9m compared to £10.6m in 2022. The profit increase is attributed to £1.8m from the energy business and £1.6m income from interest earnings. In the year the energy business received a rebate of £3.6m relating to prior year wholesale energy costs and following a full review, our property portfolio was devalued by £1.2m. Underlying profit before tax calculated as Group Profit before tax after removing the impacts of the rebate and property valuation was £12.5m in 2023 against £9.6m in 2022. Energy Business: Operating Profit, excluding the rebate of past energy costs, at £9.3m, was £1.8m above the £7.5m achieved in 2022. This is due a £7.4m increase in revenues, following a tariff price increase on 1 January 2023 which has been offset by a £5.6m increase in wholesale energy costs and operating costs. 53 53 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Operating costs have increased due to increased inflation and increased investment in our systems and people, as we head into a period of increased capital investment and enhancing our capability as we continue to achieve our net-zero ambition and supporting the GoJ in meeting its Carbon Neutral Roadmap objectives and a net-zero Jersey. The goal is to provide our customers with a market-based price but with a degree of certainty in a volatile energy marketplace. Pricing decisions are made by a Pricing Management Committee, consisting of employees of Jersey Electricity, Guernsey Electricity and an independent energy market adviser and follows guidelines approved by the Jersey Electricity Board. Our 2023 in year Return on Assets (see other information, Alternative Performance Measures, p127) is 7.2% compared to 4.2% in 2022. This increase is effectively a ‘truing up’ of prior years under recovery and includes the rebate on prior year energy costs. We target Return on Assets to be within a 6% to 7% range over a 5-year rolling average basis. Our 2023 5-year rolling average Return on Assets is 6.2%. Property: The £1.1m profit in our property division, is £0.3m lower than in 2022 due to one of the commercial spaces being vacated in March 2023. A new tenant is expected for the space during early 2024. Powerhouse.je: Our Powerhouse retail business saw profits fall 22% from £1.2m to £0.9m, despite a marginal fall in revenues of 1%, due to increased overheads in staff and storage costs. JEBS: Profits fell by £0.1m across our building services business due to an under recovery in revenue from a lower than expected number of fuel switches. The reduction was due to a slowing in the pace of switching for a short time as the government incentive scheme was being launched. Other Business Units (Jersey Energy, Jendev, Jersey Deep Freeze and fibre optic lease rentals) produced combined profits of £0.6m being £0.1m higher than last year. Net Interest income was £0.3m in 2023 compared to a net interest cost of £1.3m in 2022 due to a higher level of interest earned on deposits from rising interest rates. Taxation at £3.4m was higher than the previous year, due to increased taxable profits. Group basic and diluted earnings per share, at 36.81p, compared to 27.17p in 2022, rose due to increased profitability. Dividends paid in the year, net of tax, rose by 6%, from 17.80p in 2022 to 18.80p in 2023. The proposed final dividend for this year is 11.40p, a 6% rise on the previous year. Dividend cover, at 2 times has increased from 1.5 times in 2022. Net cash flows from operating activities at £17.6m was £3.6m lower than in 2022. Cash used in investing activities, at £11.4m was 3% higher than the prior financial year. Dividends paid were £5.8m compared to £5.5m in 2022. The resultant position was that net cash at the year-end was £17.4m, being £30.0m of borrowings offset by £47.4m of cash and cash equivalents, which was the same as last year. Impact from Wholesale Market Volatility Jersey Electricity currently imports c95% of Jersey’s electricity requirements from Europe. It jointly purchases power with Guernsey Electricity from EDF in France under a supply contract that ends in December 2027. The supply contract allows power prices to be fixed in Euros. It combines a fixed price component with the ability to price fix future purchases over a rolling three- year period based on a market related mechanism linked to the EEX European Futures Exchange. Over the last two years we have seen unprecedented volatility in energy markets. This resulted in many UK suppliers going out of business and in the UK, only Government intervention averted a proposed 80% year-on-year increase in energy prices. Prices still materially rose for consumers and currently, even with a subsidy regime in the UK, the average domestic customer in Jersey is paying less than half the price they would do in the UK for their electricity. We are not immune to these conditions and our hedging policies have sheltered Jersey customers from the most extreme period of material rises that otherwise would have been experienced during this period. The 2024 and 2025 energy market remains significantly above historic norms and to enable the transition to the emerging market, tariff prices were increased by 5% on 1 January 2023 and a further increase of 12% from 1 January 2024 was announced in June 2023. Although any such rises are difficult, they are much lower than increases in other jurisdictions against which we will continue to benchmark favourably in terms of absolute price. With prices in 2024 expecting to more than 60% higher than those in the UK. As we look forward to 2025 – 2027, approximately one third of our energy is already hedged at fixed prices and our focus is on ensuring that we transition our customers through the energy crisis whilst we maintain relative bill affordability. Treasury matters and Hedging Policies Operating within policies approved by the Board and overseen by the Chief Financial Officer, the treasury function manages liquidity, funding, investment, and risk from volatility in foreign exchange and counterparty credit risk. As a substantial proportion of the cost base relates to the importation of power from Europe, which is contractually denominated in Euro, the Company enters into forward currency contracts to reduce exposure and as a tool to aid tariff planning. The average Euro/Sterling rate underpinning our electricity purchases during the financial year, because of the hedging programme, was 1.13 €/£. The average applicable spot rate during this financial year was 1.15€/£ against 1.18€/£ during the 2022 financial year. Interest rate exposure is an area of potential risk but is managed by the £30m of private placement monies received in July 2014 having a fixed coupon and represents all our borrowings at present. The Group may be exposed to credit-related loss in the event of non-performance by counterparties in respect of cash and cash equivalents and derivative financial instruments. However, such potential non-performance is monitored despite the high credit ratings (investment grade and above) of the established financial institutions with which we transact. We also employ a policy of diversification through use of several counterparties. 54 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Financial Review Defined Benefit Pension Scheme Arrangements As of 30 September 2023, the scheme surplus, under IAS 19 “Employee Benefits”, decreased slightly to £20.4m, net of deferred tax, compared with a surplus of £21.1m at 30 September 2022. The discount rate assumption, which heavily Influences the calculation of liabilities, rose from 5.2% in 2022 to 5.4% in 2023 reflecting sentiments in prevailing financial markets. This resulted in liabilities decreasing 0.6% from £86.1m to £85.6m since the last year-end with assets falling by 1.3% from £112.5m to £111.1m in the same period. Our defined benefits pension scheme is an area of risk that continues to require careful monitoring as it is driven largely by movements in financial markets and materially impacted by relatively small movements in the underlying actuarial assumptions. Note 16 to the financial statements provides sensitivity analysis to movements in the assumptions in the discount rate, salary increases, inflation and mortality. The most recent triennial actuarial valuation, as of 31 December 2021 showed a surplus of £17.1m. Unlike most UK schemes, the Jersey Electricity Pension Scheme is not funded to pay mandatory annual rises on retirement. The final salary scheme was closed to new members in 2013, with new employees, since that time, being offered defined contribution pension arrangements. The next triennial actuarial valuation of the defined benefit scheme will have an effective date of 31 December 2024. Returns to shareholders 62% of the ordinary share capital of the Company is owned by the Government of Jersey with the remaining 38% held by around 600 shareholders via a full listing on the London Stock Exchange. Of the holders of listed shares, Huntress (CI) Nominees Limited owns 5.4m (46%) of our ‘A’ Ordinary shares representing 17% of our overall Ordinary shares and around 5% of voting rights. This nominee company is held within the broker firm Ravenscroft which has placed our stock with several private clients, and a fund, residing largely in the Channel Islands. During the year the ordinary dividend paid increased by 6% from 17.80p net of tax to 18.80p. The proposed final dividend for 2023, at 11.40p, is a 6% increase on last year and consistent with the underlying dividend pattern in recent years and with our stated policy to aim to deliver sustained real growth in the medium-term. We are currently seeing a surge in the local RPI in Jersey, which was at a rate of 10.9% at 30 June and 10.1% at 30 September 2023 but this is predicted to fall over the coming and future years. The chart opposite shows the profile of the ordinary dividend payments over the last 5 years that have risen from 15.30p to 18.80p. The share price at 30 September 2023 was £4.50 against £5.20 at the 2022 year end. This gives an implied market capitalisation of £138m at 30 September 2023 compared with a balance sheet net assets position of around £242m. However, the illiquidity of our shares, due mainly to having one large majority shareholder, combined with an overall small number in circulation, constrains the ability of the management team to influence the share price. We use Edison (an investment research firm) to produce regular research on our performance to aid the understanding of our value proposition to a wider body of potential investors in the quest to improve our longer-term liquidity. Viability Statement In accordance with provision 31 of the 2018 revision of the Code, the Directors have assessed the prospect of the Company over a longer period than the minimum 12 months required by the ‘Going Concern’ provision. The Board have reviewed a five year forecast containing a three year strategic business plan and a two year forecast to 30th of September 2028. This business plan is refreshed each year on a rolling basis. This document considers our forecast investment, hedging policy for electricity procurement and linked foreign exchange requirements, debt levels and other anticipated costs, and the resultant impact on likely customer tariff evolution. Stress testing of the cost base of our Energy business was performed to establish the impact of material movements in both foreign exchange and wholesale electricity prices. A reduction in the volume of unit sales of electricity through, for example, energy efficiency is being mitigated by switching existing customers, who use gas/oil as their primary heating source, to all-electric solutions. A dedicated team work on initiatives in this area. However, as we employ a ‘user pays’ model the Board has comfort on the longer-term consequences of a reduction in the volume of electricity sales, a permanent weakening in Sterling, or a material rise in European wholesale power prices. Based on the results of this analysis, and on the basis that the fundamental regulatory and statutory framework of the market in which the Company operates does not substantially change, the Directors have a reasonable expectation that the Company will be able to continue to operate, and meet its liabilities as they fall due, over the five-year period of their assessment through to 2028. In making this statement the Directors have considered the resilience of the Company considering its current position, its principal risks, and the control measures in place to mitigate each of them. In particular, the Directors recognise the significance of the strong Jersey Electricity Plc balance sheet, and committed lending facilities, that will be available in most circumstances. 55 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 8% 7% 6% 5% 4% 3% 2% 1% 0% 20 15 10 5 0 Return on Assets 2019 2020 2021 2022 2023 In Year 5 Yr Rolling Average Net Dividend Paid (pence) 2019 2020 2021 2022 2023 56 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Group Risk Management Understanding and managing our risks is front of mind in everything we do. Our risk management framework helps us meet our strategic and operational objectives and is designed to manage both risk and opportunities. Overall, the framework enables our people to make informed business decisions in the best interest of our customers, the Group and our shareholders whilst encouraging us to embrace the concept of taking measured risks, which drive innovation and growth. Governance – Audit and Risk Committee responsibility The Board has delegated the Audit and Risk Committee (ARC) with the responsibility of assessing the effectiveness of the risk management framework. The ARC fulfils their role by: • Establishing procedures to manage risk and oversee the internal control framework. • Reviewing and challenging the principal risks, emerging risks and the aggregate risk assessments from the ‘bottom- up’ risk register. • Approving the annual internal audit plan and reviewing internal audit reports on the effectiveness of internal controls, as a result of independent assurance work undertaken throughout the year. Governance - Board responsibility • Undertaking risk deep dives to review high priority risks, ad-hoc topics and emerging matters. • Monitoring management’s implementation of audit recommendations and actions arising from risk assessments. Three Lines Model Jersey Electricity has adopted the ‘Three lines model’ to embed risk monitoring and manage internal controls systematically and organisationally. The model enhances the understanding of risk management and control by clarifying roles and duties. The model distinguishes among the three groups (or lines) involved in the effective risk management: • Functions that own and manage risks. • Functions that oversee risk management and the risk management framework. • Functions that provide independent assurance. The Board retains overall accountability and responsibility for the Group’s risk management and internal control systems. The Board fulfils their role by: • Defining the risk appetite – the Board periodically reviews the nature and amount of risk the Group is willing to accept when doing business and achieving strategic objectives • Conducting robust risk assessments – the Board undertakes assessments of the principal and emerging risks to understand the potential that these risks may impact the ability to achieve strategic objectives • Reviewing mitigation plans – the Board will review the principal risk assessments and agree how these risks should be managed or mitigated to reduce the likelihood of their incidence or the magnitude of their impact • Identifying emerging risks – the Board reviews the procedures in place to identify emerging risks and challenge how these risks are being managed or mitigated • Approving the principal risks and uncertainties disclosure - at year end, the Board reviews the descriptions of principal risk and uncertainties, explanations of how these risks are being managed or mitigated, and other relevant information describing the Group’s risk management and internal control systems. The Board recognises that the system of risk management is designed to manage, rather than eliminate, the Group’s exposure to business risks, and can only provide reasonable assurance and not absolute assurance against material misstatement or loss. 57 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS JE Board Approves the Risk Management framework, Risk Appetite and Risk principles. Audit and Risk Committee (ARC) Governs and provides assurance that risks have been identified, evaluated, addressed (mitigated/treated) and monitored. Executive Leadership Team (ELT) • Defines and recommends the risk appetite framework and principles to the Board. • Are exemplars of Risk Management. • Identifies principal and emerging risks. • Responds and monitors company risks. ELT Sponsor • Established and owns Risk Management policy and processes. • Provides updates to the ELT, ARC and Board. First Line • Senior Leadership Team / Operational Managers define processes to identify, measure and control our principal risks. • Identify and develop mitigation action plans. • Update Risk assessments / registers - Internal controls embedded within processes and operating systems. Second Line The Risk Management and Compliance functions ensure the first line of defence is properly designed in place, and operating as intended HS&E Team, Information Security, Data Protection. Third Line Internal Audit function provides the ARC and ELT with independent and objective assurance regarding effectiveness of the controls and risk management processes. External Audit - External third party assurance on the financial statements. • Provides the highest form of impartial assurance. Three lines model KEY The arrows illustrate the reporting lines, direction and collaboration for each core component of this framework. Accountability & reporting for evaluations Delegation, direction & oversight Collaboration & communication External assurance reporting Group Risk Management 58 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Group Risk Management Risk Management Framework Our risk management programme clearly defines roles and responsibilities and sets out a consistent end-to-end process for identifying and managing risks, as illustrated in the diagram below Principal Risk Register The principal risk register is a summary of the top risks, emerging risks and uncertainties facing the Group Executive Leadership Team (‘ELT’). It is collated into a group view after a process of bottom up and top-down risk assessments, with the risks assigned to a member of the Executive leadership team. RISK LANDSCAPE RISK MANAGEMENT FRAMEWORK Principal and Group risks – These risks are known to the business and must be managed to ensure we achieve operational and strategic objectives. Emerging risks – These risks are emerging threats that may potentially impact us in the future. Due to their nature, we are unable to understand the likely scale, impact or velocity of the risk. We monitor these threats until better understood. • Risk ownership – each risk will have a named owner. • Risk causes – a list of reasons why the risk could occur. • Likelihood and impact – the possibility and estimated harm caused by the risk. • Inherent risk – assessment of the risk before mitigating controls. • Mitigating controls – implemented by management to reduce/eliminate the risk. • Residual risk – assessment of the risk after mitigating controls are applied. • Risk Appetite – set by the Board, this is the level of risk the Group is prepared to accept. • Action plans – Workstreams, projects and tasks in place to strengthen controls. MONITORING AND OVERSIGHT Board – determines the Group’s approach to risk and procedures put in place to mitigate exposure to risk. Audit and Risk Committee – has delegated responsibility from the Board to assess the effectiveness of risk management and internal controls. ELT risk owners – responsible for managing the risk registers, monitoring internal controls and implementing the actions plans. Internal audit – independently reviews the effectiveness of internal controls and provides assurance to the Audit and Risk Committee. Bottom-up registers Each business unit is responsible for identifying risks arising from day-to-day operations. Management must design and implement adequate control measures and undertake regular risk assessments. The core risk assessments are undertaken by each business unit, with the risk owners responsible for identifying and assessing risks which could affect day to day business unit operations. The bottom-up risks are consolidated into a Group risk register, along with emerging risks and opportunities, which are presented to the Executive Leadership Team (ELT) for their review. Applying a Group-wide perspective, the ELT evaluates and determines our top principal and emerging risks. The proposed principal risks, Group risk register and emerging risks are submitted to the ARC and the Board for their final challenge and approval. During the risk evaluation phase, we assess the risk impact and define the source or potential causes of the threat. The assigned executive risk owners are accountable for confirming adequate controls are in place and that the necessary treatment plans are implemented to bring the risk within the risk appetite. 59 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Risk Appetite The Board has determined the risk appetite and risk tolerance for the Group’s principal risks. A set of strategic statements have been developed that reflects the strategic intent and levels of risk that management deems acceptable, whilst risk tolerances set the acceptable level of variation and required action around risk ratings: • Averse – Prepared to accept only the very lowest level of risks, with the preference being for low- risk delivery options, whilst recognising that these will have little or no potential for reward/return. • Cautious - Willing to accept some low risks, while maintaining an overall preference for low risk delivery options that are unlikely to have a significant impact despite the probability of these having mostly restricted potential for reward/ return. • Moderate - Tending towards exposure to only moderate levels of risk in order to achieve acceptable, but possible unambitious outcomes. • Open - Willing to consider all options and choose one most likely to result in successful delivery while providing an acceptable level of benefit. Seek to achieve a balance between a high likelihood of successful delivery and a high degree of benefit and value for money. • Enterprise - Ambitious and willing to be innovative and to choose options that suspend previous held assumptions and accept greater uncertainty. Our principal risks and uncertainties The principal risk heat map provides an indicative view of the current risk exposure (likelihood of occurrence and most likely impact) of each of the principal risks relative to each other. Nine of the 11 principal risks have remained relatively stable in the last 12 months with the following principal risks identified as on the ‘watch list’, resulting in an increase in exposure and additional mitigating actions from the Board and Management: • Market volatility and tariff prices – due to current economic conditions and uncertainty. • Adverse political and regulatory measures – due to increased public and political interest in the energy sector. Principal Risks Heat Map Almost certain Likely Possible d o o h i l e k i L Unlikely Rare 9 6 10 7 5 1 11 2 3 8 Critical residual risk 4: Market volatility & tariff prices < High residual risk 3: Adverse political and regulatory measures Medium residual risk 9: Data loss or breach 10: Cyber threats 4 7: Health, Safety & Environment 1: Energy market share growth 5: Secure supply of energy 8: Climate change and decarbonisation targets 6: People and culture 11: Pension liabilities Low residual risk 2: Strategy and disruptive technology < <> <> <> <> <> <> <> <> <> Risk exposure: An indication of each principal risk relative to the prior year reported. Insignificant Minor Moderate Major Severe < < Impact Decreased Stable Increased <> 60 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Group Risk Management Our principal risks and uncertainties The following tables set out the Group’s principal risks, and provides a description of the risk, risk owner, risk trend, risk appetite and mitigating actions. The principal risks are considered by the Board to be the most significant risks that could materially affect the Group’s financial condition, ongoing performance and future strategy. The risks listed do not comprise all risks faced by the Group and are not set out in any order of priority. Additional risks not presently known to management, or currently deemed to be less material, may also have an adverse effect on the business. Risk Profiles Change Key < Increasing < Decreasing <> Stable Vision Key Environment Lifestyle Our People Customers Technology Investors Partnerships We aim to enhance Islanders’ lifestyles and power the economy by providing innovative, low-carbon energy services and solutions. We support the Government of Jersey’s Carbon Neutral Roadmap by growing electricity’s share of the energy market, reducing carbon emissions, helping to conserve resources and protect the environment. We aim to be an employer of choice in Jersey, where employees are engaged, supported and developed. We put customers at the heart of our business, giving them choice, control and value for money in a transparent and trusted way. We provide fair returns to our investors over the medium to long term. We aim to be the partner of choice for the Government of Jersey and the Island’s parishes, supporting all their energy needs. We aim to be leaders in the application of technology, enhancing efficiencies, unlocking new services and digitally enabling our employees and our customers. 61 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS We categorise our risks into four different areas to provide the appropriate level of governance and oversight to effectively manage these risks, as summarised below. Risk Category: Strategic Risks Energy market share growth Strategy and disruptive technology Climate change and decarbonisation targets Description: Inability to grow anticipated unit sales and other revenue streams, resulting in long term loss of market share and depleting profit margins. Description: Failure to innovate and maximise the growth potential of the business, could negatively impact our ability to compete in the market and grow unit sales of electricity. Description: Climate change (and failure to take climate action) impacts our business model, capacity for growth, and could result in public pressure for governments to introduce new policies, laws & regulations. Risk Owner: Director of Commercial Services Movement: <> Stable Risk Appetite: Moderate Risk Owner: Chief Operating Officer Movement: <> Stable Risk Appetite: Moderate Risk Owner: Chief Financial Officer Movement: <> Stable Risk Appetite: Cautious Our Vision: Our Vision: Our Vision: Key mitigating actions Key mitigating actions Key mitigating actions • The prime defence against falling volumes is to migrate existing customers who use gas/oil as their primary heating source to all-electric solutions. • Opportunities and challenges related to growth are a major area of focus throughout the business, with advances in technology reviewed and discussed. • Numerous workstreams in place to develop low carbon products and financing options, enabling growth beyond 2023. • A dedicated team working on low carbon / renewable initiatives - including EV, solar power and other renewable options. • Refreshed Vision includes key strategic workstreams which address innovation and growth opportunities. • Macro-economic factors that could potentially impact the strategy are tracked and regularly reviewed by ELT. • Growth opportunities are reviewed in line with our risk appetite, company values, business model and culture. • JE has a well-invested low carbon electricity system that can facilitate a zero-carbon future. • The Sustainability Committee, made up of representatives across all departments, work together to oversee JE’s sustainability program for company wide initiatives. • Integrating the energy transition and climate concerns into processes, resulting in reviews / rethinks of our supply chain, purchases and the way we conduct our business activities. • Committed to government environmental objectives by providing renewable energy and charging outlets for EVs. • Aligned reporting with the recommendations of the Taskforce on Climate Related Financial Disclosures (TCFD) which can be found on page 22. 62 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Group Risk Management Risk Category: Financial Risks Adverse political and regulatory measures Market volatility and tariff prices Pension Liabilities Description: The introduction of adverse political and regulatory measures could result in the attendant cost of compliance and negatively impact public relations. Description: Adverse movements in market conditions will negatively impact tariffs, causing reputational damage and making it difficult to compete against other fuel providers. Risk Owner: Chief Financial Officer Risk Owner: Chief Financial Officer Principal Risk Trend: < Increasing Principal Risk Trend: < Increasing Risk Appetite: Cautious Risk Appetite: Moderate Description: Volatility of markets impacting our Defined Benefit Pension Scheme position e.g. liabilities increase due to market conditions or demographic changes and/or investments underperform. Risk Owner: Chief Financial Officer Principal Risk Trend: <> Stable Risk Appetite: Moderate Our Vision: Our Vision: Our Vision: Key mitigating actions Key mitigating actions Key mitigating actions • Strategic objectives in place to ensure • Power Purchase contract with EDF in place to 31 we balance between being the key service provider on an Island whilst recognising our responsibilities to a wide number of stakeholders. • Transparent and regular communication with key stakeholders and policy makers. • Benchmarking ourselves against comparable Key Performance Indicators with other jurisdictions (e.g., Tariffs, Customer Service, Customer Minutes Lost, CO2 emissions, Lost Time Accidents). • Continuous monitoring of political and legislative developments (e.g., the Government’s Energy Plan). December 2027. • Hedging and Treasury policies are reviewed annually and approved by the Board. • Financial risks and hedging positions are reviewed regularly, with comprehensive status updates provided at each Board meeting. • Daily monitoring of power price futures undertaken and material movements reported to management, the ARC and Board. • The goal, where possible, is to instigate tariff rises that are similar in scale to Jersey RPI levels. • The Board monitors the financial position of the Scheme and the potential impact that it may be having on the Company. • The Trustees implemented an LDI strategy to reduce the exposure to movements in the value of pension liabilities. • The Defined Benefit scheme was closed to new members in 2013. • A triennial valuation is performed that formally reports on performance. 63 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Risk Category: Operational Risks Reliable and secure supply of energy Health, safety & environment People and culture Description: Unable to maintain operations and continuity of electricity supply, leading to frequent disruption to supply, including an island wide power outage. Description: A health, safety or environmental incident, leading to a serious injury, death, hazardous event or long-term damage to the eco-system. Description: Inability to retain and develop the right people and skills required to achieve business objectives in a culture and environment where employees can thrive. Risk Owner: Chief Operating Officer Movement: <> Stable Risk Appetite: Cautious Risk Owner: Chief Operating Officer Movement: <> Stable Risk Appetite: Averse Risk Owner: Human Resources Director Movement: <> Stable Risk Appetite: Moderate Our Vision: Our Vision: Our Vision: Key mitigating actions Key mitigating actions Key mitigating actions • Robust processes and procedures in place to • A proactive safety and environmental prevent unplanned outages and interruptions to services. • Three subsea cables to France provide resiliency with regards supply importation cables. • Strong relationship with our suppliers and engage in ongoing dialogue to understand any developments that might impact security of supply. • On-Island generation capability to limit over- reliance on any single fuel source or technology. • Repair and maintenance programme in place to optimise the life of all assets. • Comprehensive business continuity plans which are periodically testing under various scenario exercises. • The completion of our smart metering rollout has enhanced metering data, enabling improved analytic insights to better manage load. culture nurtured throughout the organisation which is supported by safety representatives, programmes of site inspections and regular training. • Performance measures are explicitly presented as a separate agenda item at each Board meeting. • A Health, Safety and Environment team sets standards and monitors performance against those standards. • Accident, incidents and near misses are reported and recorded, with analysis performed on trends and root causes. • Long-range workforce planning to better forecast leavers and skill shortage risk. • Annual succession planning for leadership and critical roles, including replacement chart, indicating risk areas. • Diversity and inclusion strategy to continually build diversity across all roles and levels within our business. • School engagement and apprenticeship programs in place to encourage the younger generation to pursue STEM careers. • Continuous focus on our values and culture, which are aligned with our purpose. • Code of Conduct, Speak Up policies and other HR policies communicate expected behaviours of all our people. • Increased emphasis on mental health, wellness programs and improving ways of working. 64 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Group Risk Management Risk Category: Technological Risks Data loss or regulatory breach Cyber threat and information security Description: Data loss, release or misuse of personal and confidential information resulting in a regulatory breach, highly publicised investigations, fines / penalties and reputational damage. Description: A cyber-attack or internal malicious activity could cause serious disruption to critical systems, causing major impact to operations and lead to customer, financial and reputational impacts. Risk Owner: Company Secretary Movement: <> Stable Risk Appetite: Averse Our Vision: Key mitigating actions • Appointment of a data protection officer (DPO). • Internal privacy governance structure established. • Documented processes and policies to enable compliance with laws and regulations. • Enhanced data protection impact assessments (DPIA) and continuous monitoring of risk assessments. • On-going data protection training as we recognise that data protection breaches are not always technical, and that awareness is our first point of control. • Ongoing compliance program, including reviews of data library and monitoring of retention and destruction schedules. Risk Owner: Director of Technology Movement: <> Stable Risk Appetite: Averse Our Vision: Key mitigating actions • Use of antivirus and malware software, firewalls, email scanning and internet monitoring to identify and prevent cyber threats. • Information Security systems that identifies, mitigates and removes malicious domains and Internet Protocols. • IT policies in place to manage administrator, privileged and service accounts. • Regular monitoring of unusual or suspect activity on the corporate network. • Testing of cyber security including system penetration testing and internal phishing training exercises. • On-going cyber awareness training across the Group. • Core applications are only accessible through a secure portal that require multi factor authentications. 65 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Emerging Risks As with all businesses, we face several uncertainties which may potentially impact us in the longer term. Where there is insufficient information available to understand the likely scale, impact, or velocity of the risk, we have classified these threats as emerging risks. We identify new emerging risks, through the evaluation of our business strategy, new technologies, products, and services as well as government policies, regulation and cyber threats. Once identified, we evaluate the impact and potential effect it could have on the Group and principal risks. The table below highlights the latest emerging risk that may, in time, pose a threat to the Group’s business model and strategic objectives. Ref Emerging risk Risk owner Risk Description Action plans ER1 Competition in energy market Director of Commercial Services Government legislation or the removal of barriers to market entry, results in new entrants to the Jersey energy market, resulting in loss of market share and depleting profits. • A New Product Development team has been created within the Group to develop new ideas for services and propositions, including Heating as a Service (HaaS), Lighting as a Service (LaaS), financing, enabling growth. ER2 Natural resource crisis Chief Operating Officer The world is experiencing the first truly global energy crisis in history, with the situation especially perilous in Europe. There are some concerns over disruption to supply from Europe (caused by war or other event). Adverse movements in market conditions, coupled with natural resource crisis which may result in more reliance on nuclear, may negatively impact tariffs. ER3 Extreme weather event Chief Operating Officer Probability of extreme weather (such as storms and heatwaves) impacting on our business model and capacity for growth in demand • Strategy sessions with the Board to understand movement in the markets and new competition. • PMO team to enable and support successful development and launch of new products and service offerings. • Business continuity plans for winter operations have been formally established. • Numerous scenario modelling and tested mitigations for technical failures to the interconnection cables and disruption to supply. • Mitigation plans to manage customer demand and local emergency generation. • Flood surveys to identify substations at risk undertaken regularly. • Replacement of overhead cables with under head cables (a small proportion of the network is overhead cables). • Alternative and on-Island capability to generate energy. • Monitoring weather patterns. • Enhanced asset management systems. 66 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Group Risk Management Emerging Risks (continued) Ref Emerging risk Risk owner Risk Description Action plans ER4 Attracting and retaining talent HR Director ER5 Mental Health HR Director Crisis Talent shortage in the energy market due to ageing workforce, limited new/young talent entering the industry, cost of living in Jersey (making it difficult to attract talent from UK/overseas), lack of economic advancement opportunities (livelihood crisis) etc. • Review pay against inflation and benchmark against comparable jurisdictions. • Defining the Employee Value Proposition. • Offering of rental property to help international hires. • Tracking turnover and understanding why employees leave the business / Island. Mental health stability, coupled with livelihood crisis, may result in pervasiveness of mental health ailments and/or disorders negatively impacting well-being and productivity (including mental focus to work safely). • Mental health training provided to all staff. • Mental health first aiders within the business. • Living Leader program enabling management to identify and support mental health issues in their team. • Tracking the number of employees on long- term leave (HR KPI). ER6 Disruptive technology in the energy sector Chief Operating Officer Advances in technology within the renewable energy sector, bring both unknown opportunities and threats in the long term. Failure to adapt and exploit opportunities will impact our ability to remain competitive and meet changes in customer demands. • We are assessing the energy needs of the island over the longer term and how these might be met, the impact on our business and timing of change. • We continue to monitor developments in the energy technology markets. This includes attending innovation and future sessions and attending focus Groups. ER7 Sophisticated cyber-attacks Director of Technology Cyber-attacks are part of the technology landscape today and will be in the future. No organisation, government or person will ever be fully immune to the effect of cyber-attacks. Cyber-security risks have always constantly changed, but sudden advances with AI have changed the landscape with unknown attack vectors and agencies weaponising advanced technologies. There are future risks of increases in both the volume and sophistication of cyber-attacks. • We anticipate threats will evolve in areas such as 5G, Internet of Things, vendor software integrity, quantum computing and the use of AI and machine learning. • Evaluating modern AI cyber-security controls needs to start immediately. • Forward and modern cyber-security and technology frameworks that align with JE technology ambitions and new operational technology needs must be evaluated as part organisational changes 67 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Horizon Scanning On 31 May 2023, the Board reviewed the emerging risks using a risk radar approach to identify the time horizon for each risk. Horizon scanning is not about predicting the future but to improve our understanding of the risks that may impact our business, including a review of the potential options and course of actions to mitigate these emerging risks. Emerging Risk Table Ref Title Key ER1 Competition in energy market Economical ER2 Natural resource crisis Political ER3 Extreme weather event Environmental ER4 Attracting and retaining talent Societal ER5 Mental Health Crisis Societal ER6 Disruptive technology Technological ER7 Sophisticated cyber-attacks Technological The activity enables management to be make more informed decisions, which ultimately can help enhance resilience and preparedness in the face of uncertainty and change. The risk radar presented below illustrates the results of this analysis, and indicates the perceived timeline for when each risk may impact the Company. Management are required to use this analysis to inform strategy and future planning, including identifying how the threats may be turned into an opportunity for the Company. ER5 ER1 5 to 10 years 2 to 5 years 0 to 2 years ER2 ER7 ER6 ER3 ER4 68 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Board of Directors Phil Austin MBE Wendy Dorman Tenure on Board Appointed 12 May 2016 and Chair from 28 February 2019 Appointed 14 July 2016 Committee Memberships Nominations Committee Audit and Risk Committee (Chair) Remuneration Committee Nominations Committee Experience Financial services background and board level experience across a wide range of listed and private companies Chartered Accountant with audit and tax experience Leadership positions including Head of Tax for PwC Channel Islands and listed company Non-Executive Director roles with audit chair experience for listed companies Relevant Skills Extensive experience in leadership and management Deep understanding of governance standards and requirements Good communication skills Governance, including compliance with Corporate Governance Code for listed companies, risk management and oversight of ESG and Sustainability Leadership and management Infrastructure investment Accountancy, audit and taxation Governance, including compliance with Corporate Governance Code for listed companies, risk management and oversight of ESG and Sustainability External Appointments Chair of Octopus Renewables Infrastructure Trust Plc Non-Executive Director of 3i Infrastructure Plc Non-Executive Director of CQS New City High Yield Fund Limited 69 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Chris Ambler Lynne Fulton Appointed as Chief Executive 1 October 2008 Appointed as Chief Financial Officer 27 July 2023 Nominations Committee Chartered Engineer in various leadership and general management roles in blue chip multinationals Strategy consultancy experience with MBA (INSEAD) Broad experience across global utility, chemicals and industrial sectors Charted Accountant with over 25 years experience in Utilities, both regulated and non regulated. Holding leadership roles in commercial finance, regulation and strategic business planning Leadership and management Leadership and management Strategy development M&A and corporate finance Deep understanding of utilities and the energy market. Strategy development, M&A, strategic planning and commercial finance Strong experience in Regulation, Sustainability, Strategy Development, M&A, strategic panning and commercial finance Non-Executive Director of Apax Global Alpha Ltd Non-Executive Director of Foresight Solar Fund Ltd 70 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Board of Directors Amanda Iceton Alan Bryce Tenure on Board Appointed 1 June 2020 Appointed 17 December 2015 Senior Independent Director Committee Memberships Audit and Risk Committee Nominations Committee (Chair) Remuneration Committee Audit and Risk Committee Experience Relevant Skills Executive leadership experience as Chair and Managing Director of global management consultancy Accenture UK/Ireland Plc Extensive board level experience in electricity generation, and transmission and distribution in the UK and USA Extensive experience of chairing Audit and Risk committees across UK Government and listed companies Non-executive experience in water industry and wind farm development Wide range of roles in corporate strategy, M&A and utility regulation Digital and cyber skills developed through work with CPNI and NCSC Familiarity with UK and US GAAP accounting Strategy Leadership Preparation/approval of UK government and company accounts internationally, including USA and South Africa Business leadership and governance Chartered engineer with extensive knowledge of the utility industry Asset and operational risk management External Appointments Non-Executive Director of Paragon ID Non-Executive Director of Standard Bank Offshore Group Ltd Non-Executive Director of Northern Ireland Electricity Networks Ltd Non-Executive Director of Northumbrian Water Ltd 71 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Tony Taylor Kayte O’Neill Appointed 21 September 2017 Appointed 3 March 2022 Remuneration Committee (Chair) Audit and Risk Committee Nominations Committee Remuneration Committee Senior management roles in leading global advertising agencies Executive leadership roles in Strategy, Regulation, Markets and large-scale Transformation. Extensive experience working with policymakers and regulators to develop and implement frameworks and business models to support energy transition. Designing and operating electricity markets in the UK. Strategic planning and growth Leadership and management Customer experience Strategic planning Stakeholder engagement Stakeholder engagement Marketing and communications Non-Executive Director of Jersey Milk Marketing Board Non-Executive Director of Channel Radio Ltd Executive Director on the Board of National Grid ESO 72 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Directors Report: for the year ended 30 September 2023 The Directors present their annual report and the audited financial statements of Jersey Electricity Plc (“the Company”) and Jersey Deep Freeze Limited (together “the Group”) for the year ended 30 September 2023. Principal Activities The Company is the sole supplier of electricity in Jersey. It is involved in the generation and distribution of electricity and jointly invests in assets with Guernsey Electricity Limited importing power for both islands. It also engages in retailing, property management, building services and has other business interests, including software configuration services and consulting. Section 172 (1) Statement We are required under the code to report on this area, and it is central to our strategy to consider wider stakeholders. This is despite Section 172 of the Companies Act 2006 not being applicable to a Jersey incorporated company. Nevertheless, Jersey Electricity Plc has set out how they deliver against these duties where appropriate. The Board of Jersey Electricity Plc considers that it has acted in good faith and in a manner which it believes promotes the continued success of the Company, for the benefit of all its stakeholders. In addition to its shareholders, the Board engages with Government, local Parishes, suppliers, customers and employees. Dividends The Directors have declared and paid, and now recommend the following dividends in respect of the year ended 30 September 2023: Preference dividends 5% Cumulative Participating Preference Shares at 6.5% 3.5% Cumulative Non-Participating Preference Shares at 3.5% Ordinary dividends Ordinary and ‘A’ Ordinary Shares Interim paid at 8.00p net of tax for the year ended 30 September 2023 (2022:7.60p net of tax) Final proposed at 11.40p net of tax for the year ended 30 September 2023 (2022:10.80p net of tax) 2023 £ 5,200 3,773 8,973 2022 £ 5,200 3,773 8,973 2,450,976 3,492,960 2,328,640 3,309,120 5,943,936 5,637,760 Re-election of Directors All Directors seek re-election annually at each AGM. Directors’ and officers’ insurance During the year the Company maintained liability insurance for its Directors and Officers. Policy on payment of creditors It is Group policy, in respect of all of its suppliers, to settle the terms of payment when agreeing each transaction, to ensure that suppliers are made aware of the terms of payment and to abide by those terms. The number of creditor days in relation to trade creditors outstanding at the year-end was 2 days (2022: 10 days). Substantial Shareholdings As at 20 December 2023 the Company has been notified of the following holdings of voting rights of 5% or more in its issued share capital: Ordinary Shares The Government of Jersey hold all of the Ordinary shares which amounts to 62% of the ordinary share capital and represents 86.4% of the total voting rights. This is held as a strategic investment in their balance sheet and not consolidated. ‘A’ Ordinary Shares ‘A’ Ordinary shares entitle the holder to 1 vote for every 100 shares held whereas the Ordinary shares carry voting rights of 1 vote for every 20 shares held. Huntress (CI) Nominees Limited is the largest registered shareholder of our listed shares and hold 5,382,424 ‘A’ Ordinary shares which represent 5% of the total voting rights. It is understood that the underlying owners of these shares are substantially private investors and a fund based in the Channel Islands Company Secretary Andrew Welsby, our HR Director, held this position as an interim measure, until Fiona Wilson was appointed on 26 July 2023. Auditor A resolution to re-appoint PricewaterhouseCoopers CI LLP as auditor will be proposed at the next Annual General Meeting. BY ORDER OF THE BOARD F. WILSON Secretary 20 December 2023 73 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Corporate Governance Corporate Governance The Directors are committed to maintaining a high standard of Corporate Governance in accordance with The UK Corporate Governance Code 2018 (“the Code”), as incorporated within The Listing Rules, issued by the Financial Conduct Authority. The Listing Rules require the Company to set out how it has applied the main principles of the Code and to explain any instances of non-compliance. In accordance with Listing Rule (“LR”) 9.8.4 R, the agreement related to ‘Independent business’ required by LR 9.2.2A (2) (a) R has been entered into with the Government of Jersey, with effect from 17 November 2014. The Company has complied with the independence provisions included in the agreement during this financial year and believes the majority shareholder is also compliant. The other applicable information required by LR 9.8.4 R (5)/(6) is disclosed in external appointments. Independence The non-Executive Directors serving at the balance sheet date were Wendy Dorman, Amanda Iceton, Kayte O’Neill, Alan Bryce, Phil Austin and Tony Taylor and they were all considered independent. On appointment to the Board the required time commitment is established and any significant changes to time commitments are notified to the Board. An induction process is in place for all newly appointed Directors. The Board is responsible to the Company’s shareholders for the proper management of the Company. It meets regularly to set and monitor strategy, review trading performance, perform a robust assessment of the principal risks that could threaten the business model, future performance, solvency, or liquidity (see Principal Risks section on pages 60 to 64), examine business plans and capital and revenue budgets, formulate policy on key issues and review the reporting to shareholders. The Directors have reviewed, and applied, the latest UK Corporate Governance Code applicable to accounting periods beginning on or after 1 January 2019, together with the supporting Guidance on Board Effectiveness within these financial statements. The Code is available at: www.frc.org.uk. Board papers are circulated, with reasonable notice, prior to each meeting to facilitate informed discussion of the matters at hand. Members of the Board hold meetings with major shareholders to develop an understanding of the views they have about Jersey Electricity. Statement of Compliance At the time of signing off the 2023 Annual Report the Board considers that it has complied with the Code, except for Provision 38 (executive pensions aligned with the workforce) and this is explained in the Remuneration Report. The Board The Board provides effective leadership and currently comprises six non-Executive and two Executive Directors. They are collectively responsible for the long-term success of the Company and bring together a balance of skills, experience, independence, and knowledge. The Chairman and the Chief Executive Officer roles are divided with the former being appointed by the Directors from amongst their number. Alan Bryce is the Senior Independent Director. Table A below sets out the number of meetings (including Committee meetings) held during the year under review and the number of meetings attended by each Director. Performance Evaluation The effectiveness of the Board is vital to the success of the Company. An external evaluation took place during 2021 using Boardroom Dialogue Group Ltd, an external consultancy in Board matters which has no connection with the Company, the findings of which were reviewed and actions implemented in 2022. During 2023, the Board conducted an internal evalutation of sub-Committees. As the policy is to have an external review every 3 years, the next review will take place in 2024. In addition, the non-Executive Directors meet at least twice a year, without the Executive Directors being present, with an explicit topic being the performance of the Executive Directors. Finally, the Senior Independent Director meets the other non-Executive Directors once a year to discuss the performance of the Chairman (without his presence). No of meetings Board Audit and Risk Remuneration Nominations C. J. Ambler P. J. Austin A. A. Bryce W. Dorman L. G. Fulton A. Iceton M. P. Magee K. O’Neill T. Taylor 6 6 6 6 3** 6 5*** 6 6 1* 2* 4 4 3* 4 3* 4 0 3* 3 0 0 2* 3 2* 3 3 2* 2 2 2 0 0 0 0 2 * Attendees by invitation ** L. G. Fulton attended all relevant meetings following her appointment to the board on 26 July 2023 *** M. P. Magee attended all relevant meeting up to his retirement from the board on 26 July 2023 74 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS • Corporate governance matters Undertaking a formal and rigorous annual evaluation of its own performance, that of its Committees and individual Directors. Review of the Company’s overall corporate governance arrangements. • Approval of key Company policies These include policies on health and safety, share dealing and diversity. Internal Audit/Risk Management There is a permanent internal audit function involved in a continuous structured review of the Company’s systems and processes, both financial and non-financial. Internal Audit manage the process of strategic and operational risk reviews and facilitate risk review workshops with departmental managers. The Head of Internal Audit has direct access to the Audit and Risk Committee Chairman and also attends ARC meetings, at which risk based internal audit plans are discussed and approved. Corporate Governance Workforce Engagement During 2020, a workforce Culture and Engagement Forum was established with representatives from across the Company. At least one non-Executive Director attends each meeting of this forum which provides an opportunity to gain first-hand feedback from the workforce. In addition, the maintenance of the right culture within Jersey Electricity remains a priority. The use of staff surveys to collect data, the promotion of people development (through our ‘Living Leader’ and other management development programs) and a continued focus on the safety of both our employees and customers are key tools in the delivery of this objective. The key procedures which the Board has established to provide effective controls are: Board Reports Key strategic decisions are taken at Board meetings following due debate and with the benefit of Board papers circulated beforehand. The risks associated with such decisions are a primary consideration in the information presented and discussed by the Board who are responsible for determining the nature and extent of the risk it is willing to take to achieve the strategic objectives. Prior to significant investment decisions being taken, due diligence investigations include the review of business plans by the Board. Management Structure Responsibility for operating the systems of internal control is delegated to management. There are also specific matters reserved for decision by the Board. A Board Charter detailing the matters reserved and the roles and responsibilities of the officers of the Company is available on our website (www.jec.co.uk). A summary of the key types of decision made by the Board are as follows: • Strategy and Management including: Approval of the Company’s long-term objectives and commercial strategy Approval of the annual operating and capital expenditure budgets and any subsequent material changes to them. • Changes in structure and capital of the Company • Financial reporting and controls including: Approval of the Annual Report and Financial Statements. Declaration of the interim dividend and recommendation of the final dividend. • Internal controls/Risk Management Reviewing the effectiveness of the internal control and risk management systems. An external review of the risk management process is conducted every three years. • Approval of contracts Including material contracts, investments, capital expenditure and bank borrowings. • Board membership and other appointments Approval of changes to the structure, size and composition of the Board and key Committees, following recommendations from the Nominations Committee. • Remuneration Determining the remuneration policy for the directors and other senior management, following recommendations from the Remuneration Committee. 75 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Personnel The Company ensures that personnel are able to execute their duties in a competent and professional manner through its commitment to staff training, regular staff appraisals and organisational structure. Budgetary Control Detailed phased budgets are prepared at profit centre level. These budgets are approved by the Board, which receives sufficiently detailed financial data to monitor the performance of the Company with explanations of any material variances. Audit and Risk Committee The Audit and Risk Committee (ARC) reviews the effectiveness of the internal control and risk management processes throughout the accounting period as outlined above. In addition, it conducts “deep dive” reviews on specific identified risks to test assumptions on the substance of such risks and their mitigation. More detail on the Group’s principal risks, and how they are managed, is provided in this report (see the Principal Risks section on pages 60-64). The ARC also reviews and monitors the independence of the external auditors and the non-audit services provided to the Group. Stakeholder Engagement The Company maintains an active dialogue with its largest shareholders and meetings with Government of Jersey (which owns 62% of our Ordinary share capital) include both the non-Executive Chairman as well as the Chief Executive Officer. The primary responsibility for relationship matters with listed shareholders lies with the Chief Financial Officer who reports to each Board meeting on investor relations. Jersey Electricity also has a number of other important stakeholders including Government, the local Parishes, suppliers, customers and employees, and regular presentations are provided to the Board on how such relationships are managed and can be developed. 76 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Nominations Committee Report Committee Purpose Duties of the Committee The purpose of the Committee is to make recommendations to the Board in respect of Board composition, Board appointments, succession planning for senior leadership roles across the Company, and to support the Board in its leadership of the Diversity and Inclusion agenda. Membership and meetings I am pleased to report on the work of the Nominations Committee for the financial year ended 30 September 2023. The Committee comprises a majority of independent non- Executive Directors, the Chair of the Board and the CEO. It is supported, when required, by the Human Resources Director and the Company Secretary, and there were no changes to the membership during the reporting period. The Committee met twice, as recorded below. All of the members also met on other occasions to form the interview panel for the selection of our new CFO, Lynne Fulton. Attendance Alan Bryce (Chair) Phil Austin Chris Ambler Wendy Dorman Tony Taylor Meetings Attended 2 2 2 2 2 2 2 2 2 2 100% 100% 100% 100% 100% The Terms of Reference for the Committee and the Terms of the Appointment of non-Executive Directors are available on our website (www.jec.co.uk). A summary of the Committee’s key duties, is: • To review regularly the structure, size, balance and overall composition of the Board, and to make recommendations with regard to any changes, with due regard to the skills needed for the future. • To give full consideration to the pipeline of succession at Board and Executive Leadership Team levels, and to lead the process for any appointments to the Board. • To support the annual Board evaluation process and to make recommendations arising, including the annual reappointment of NEDs; and • To support the Board in its leadership of Company culture in pursuit of greater Diversity and Inclusion. Board Structure and Composition During the period, the Committee maintained its oversight of the Board Structure and Composition, notably in managing the succession of our Chief Financial Officer (CFO) and overseeing the recruitment of our new Company Secretary. As previously reported, Martin Magee advised us in August 2022 of his intention to retire during 2023. The Committee is grateful to Martin both for his contribution to Jersey Electricity over the years and for his advance notice of his decision to retire, as this enabled the search for his successor to be completed in good time to enable a smooth handover. Russell Reynolds, recruitment specialists that are independent of the Company and the Directors, were engaged to conduct the executive search, which led to our announcement on 18 January of Lynne Fulton as Martin’s replacement and her formal appointment to the Board on 26 July. Lynne’s appointment followed an extensive search both on-island and in the UK, comprising advertising in the Jersey and national press, and specialist internet-based channels, as well as a targeted search using Russell Reynolds’ database and networks. Around 90 potential candidates were identified. Following an initial interview of around two dozen candidates by Russell Reynolds, short-listed candidates then visited Jersey in October, both to see the island and to meet with members of the Nominations Committee, either face- to-face or virtually. The Committee then met virtually to select the final three candidates for interview on island in November. Lynne’s profile matched well with the Committee’s requirements for the role. In particular she brings valuable experience of utilities from previous positions at United Utilities and Electricity North West, and wider commercial and finance experience from her roles at contractors offering infrastructure build and maintenance and specialist support services. Lynne’s experience of energy markets is also particularly valuable in leading our energy hedging activities and in developing our future energy sourcing and product strategy. 77 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS The Committee also oversaw the process for recruiting our new Company Secretary and was pleased to recommend the appointment of Fiona Wilson on 26 July 2023. Fiona joins us from the Collas Crill Group and is a qualified lawyer. She has considerable experience gained from both in house and private practice supporting clients on a range of legal and Company Secretarial matters. “During the period, the Committee maintained its oversight of the Board Structure and Composition, notably in managing the succession of our Chief Financial Officer (CFO) and overseeing the recruitment of our new Company Secretary. “ Fiona is a great fit with the JE values and we are benefiting greatly from her technical skills. We are grateful to Andrew Welsby, our HR Director, for his agreeing to take on the additional role of Company Secretary on an interim basis until Fiona’s appointment. As part of succession planning, described below, the Committee has started planning to find successors for two of our NEDs, Alan Bryce and Wendy Dorman, who will reach nine years’ service on the Board during 2024/25, and will consider plans for Chair succession during the coming year. As normal, we shall be using our annual review of Board skills and experience needs to inform the recruitment process for Alan’s and Wendy’s replacements. In line with Listing Rules on board diversity: • We comply on gender with at least 40% of our Board being women. • We comply with at least one of our senior board positions being a woman, as our CFO is female. • We do not comply on ethnicity, as none of our Board is from a minority ethnic background. We are seeking to address this in our Board succession plan. Board Mix of Specialist Skills, Tenure and Gender Specialist skills Tenure Gender Board Governance 3 0-3 years 2 Male 4 Operational/Engineering 2 3-6 years 1 Female 4 6-9 years 4 >9 years 1* Digital and Cyber Finance and Accounting Strategy, M&A 1 4 3 Customers and marketing 3 Energy/Utilities Sustainability and Climate Change 4 2 *The CEO was appointed in 2008. Succession Planning In addition to its consideration of Board structure, composition, skills and succession, the Committee maintains oversight more broadly, of the succession pipeline and plans at the Company’s senior management levels. These comprise of the six-strong Executive Leadership Team (ELT) and the around twenty members of the Senior Leadership Team (SLT). As reported last year, we engaged Norman Broadbent to carry out a development review of our SLT. At our December meeting, the Committee reviewed the overall results of process, which both identified overall “bench” strength and development needs. Not surprisingly, it also highlighted that in our relatively small organisation, while many SLT members had an obvious promotional route, not everyone has. The Committee is therefore encouraging various initiatives to create developmental opportunities across the organisation. At our July meeting, we reviewed the development plans for SLT members, which set out a two-year programme for each individual. For our ELT cohort, Trusted Advisors Partnership (TAP) were engaged by the Remuneration Committee to facilitate a 360-degree process for each member of the ELT. This has provided positive and valuable feedback to the Nominations and Remuneration Committees and helped to inform some development themes for ELT members. Regarding succession for the ELT, the Company is continuing to build internal “bench” strength through the initiatives described above. Our approach to senior succession remains a mix of external appointments and internal promotions. Board Evaluation The Committee facilitated another internal evaluation of the performance of the Board, its committees, and the Chair. Each director again completed a questionnaire, followed by a 1:1 meeting with the Chair, and a Board discussion to consider the overall conclusions. Directors also completed a questionnaire on the Chair’s performance, and the Senior Independent Director convened a meeting of the NEDs to review the conclusions. Overall, the results of all this year’s evaluations were very positive, and Board members confirmed that composition of the Board and its Committees remain well balanced for the needs of the business. 78 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Nominations Committee Report Building on the completed actions from our last externally facilitated evaluation in 2021 and last year’s internal evaluation, Board members have identified four main themes for action from this year’s evaluation. These are around clarifying and communicating our role in Jersey’s energy transition, working with our new Company Secretary on best practice Board agenda planning, papers and reporting, and building a more granular understanding of stakeholder needs. The Board and Committees also support continuing to use virtual meetings selectively, in particular to enable “deep dives” on strategic direction and key business topics. Activities that flowed from previous Board evaluations have continued throughout the year, including external stakeholder engagement, and NED participation at the quarterly meetings of JE’s Culture and Engagement Forum. Diversity and Inclusion The Committee continues to support the Board in setting and monitoring progress against our Diversity and Inclusion (D&I) strategy. Our goals comprise improving the level of diversity in the Company, as well as continuing to progress the development of an even more inclusive workplace culture that both enables us to attract and retain great and diverse talent. The composition of our employees by gender is presented below: Diversity and inclusion Company First Line Reports Senior leadership team Executive leadership team Board Male Female 75% 74% 71% 84% 50% 25% 26% 29% 16% 50% Overall, our Company gender balance has improved again this year by 2 percentage points, - with encouraging improvements at First Line Report, Senior Leadership Team and ELT levels of 2, 7, and 16 percentage points respectively. We have seen encouraging improvement in the year, with both our mean and median gender pay gaps which have fallen by 8% to 13.4% and 5.4% to 13.8% respectively. This outcome was a result of a continued focus on gender balanced hiring in groups where women have been underrepresented. Workforce planning has been an important area of focus again this year to ensure JE has a clear forecast of human resource requirements over the coming 3-years. We enjoy a committed and stable workforce but know that supporting the Government of Jersey’s Carbon Neutral Roadmap aspirations will require new skills sets in the business particularly in the areas of renewable energy and technology to support our continued success. Despite significant schools’ engagement over the course of the year, increasing rates of pay for apprentices to that of the Island’s Living Wage coupled with a targeted advertising campaign aimed at non-school leaver, we failed to hire any women into apprenticeships for a second year. Our Diversity, Equity and Inclusion strategy is currently being reviewed and updated and a focus on hiring women into apprenticeships will remain. Following last year’s award by Inclusive Employers of “Established” status on their Diversity and Inclusion Maturity model, the Business has focused on consolidating the position on its way to our target of “ Sponsorship of events like Pride gives us the opportunity to demonstrate our commitment to DEI both internally and externally. “ “Integrated” in 2024. The current level of maturity means that our leaders understand and champion the business case for D&I, building it into our strategy, and into the delivery of day-to-day services, while continually looking for best practice to improve our D&I capability. We believe our strategy and this level of inclusion maturity may be equivalent to a “Silver” level of accreditation as measured against the Inclusive Employers accreditation standard and which will be verified in the coming year. To move forward to “Integrated” and “Gold” status, would mean that all our “business as usual” processes would show clear consideration of Diversity, Equity and Inclusion (DEI) impact, DEI would be ingrained in mindsets across the organisation, both day-to-day and in strategic outcomes, leaders and managers would be held accountable for DEI, and externally JE would be seen as thought leading in DEI. These are challenging goals and are seen as a stretching target. We continue and are building on the processes reported last year including for example, building DEI considerations into business change management and new products and services, and ensuring that we work with like-minded contractors and suppliers, championed by JE’s Health Safety and Environment (HSE) team and Procurement teams. Our D&I Working Group, comprised of employees across the business belonging to diverse minority groups, has continued its work, and has been instrumental in shaping the ongoing DEI strategy for the coming years. Externally, JE again supported the 2023 Channel Islands Pride event in September as a gold sponsor. Sponsorship of events like Pride gives us the opportunity to demonstrate our commitment to DEI both internally and externally. DEI is an integral part of or Employer Value Proposition and is key both to attracting and retaining talented people. It is again gratifying that we have been asked by other local organisations to share our experience of D&I best practice and are happy to provide advice and support. Board Apprentice Our Board apprenticeship to encourage greater diversity on the boards of companies and other public bodies, especially those based in Jersey, continues. Our current apprentice, Catherine Madden, is due to leave us in December, and we intend to offer another board apprentice opportunity in 2024. A. BRYCE Chairman 20 December 2023 79 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 80 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Audit and Risk Committee Report Membership and Meetings The committee is made up of independent non-executive directors. There are currently four serving members, Alan Bryce, Amanda Iceton, Kayte O’Neill and myself. There have been no changes in membership during the year. I am satisfied that the current membership brings a good range of skills and experience, including recent and relevant financial experience as well as industry knowledge, digital and cyber expertise. Full biographies of all members are provided on pages 68-71. Four scheduled meetings were held during the year. The meetings provide a forum for discussions with both Company management and the external auditor. Meetings are attended, by invitation, by the Chair, Chief Executive Officer, Chief Financial Officer, Financial Controller, Director of Technology and members of both the external audit and internal audit teams. The Company Secretarial function provides secretarial support to the Committee. Following each meeting I report to the Board on areas discussed and any topics of note and recommendations that emerged from ARC meetings. All recommendations from the Committee during the year were accepted by the Board. The role of the Committee The key responsibilities of the Committee are to: • Oversee the independence, effectiveness and remuneration of the external auditor and the quality of the audit and overseeing policy on the engagement of the external auditor to supply non-audit services. • Monitor the integrity of the financial statements and to report to the Board on key judgements and significant issues contained therein. • Consider, on behalf of the Board, whether the annual report and financial statements taken as a whole are fair, balanced and understandable and provide the information necessary for shareholders to assess the Company’s position and performance, business model and strategy. • Review and challenge the effectiveness of the Company’s internal controls and risk management processes. • Oversee the review and testing carried out by the internal audit function on the effectiveness of the Company’s internal controls. • Monitor principal and emerging risks and the robustness of the risk management framework. • Review and assess management’s oversight of cyber security risk to systems, assets, data capabilities and data privacy. • Review and assess management’s oversight of climate- related risks and opportunities including the impact of climate change to strategies, reputation, operations, asset values and capital. • Review assurance reports from management, company secretary and internal audit regarding the risk management, regulatory compliance, business resilience and ad hoc reports covering risk management and the internal control framework. Key activities during the year In carrying out its annual responsibilities as set out in the Corporate Governance Code, specific areas of focus this year included: • Assessing progress on the Company’s sustainability strategy and reporting against TCFD recommendations • Monitoring energy price volatility and controls in place to mitigate market and pricing risks. • Reviewing the risk appetite statements, including risk tolerances and identifying risks that Jersey Electricity may be willing to accept. • Performed horizon scanning of the emerging risks that may impact the business over the short, medium and long term. • Further details can be found in the relevant section below. Whistleblowing Policy The Committee is responsible for reviewing the Company’s Whistleblowing or Speak Up policy and management’s response to any concerns raised through this channel. The policy was reviewed by the Committee during the year. No Speak Up incidents occurred during the year. External Auditors PricewaterhouseCoopers CI LLP (“PwC”) replaced Deloitte as our auditor as a result of a tender process for the external audit in 2020, and they continued as our external auditor during the year. Following professional guidelines, the audit engagement partner rotates after a maximum of five years. Our current engagement partner, Lisa McClure, is in her fourth year. The Committee review PwC’s independence, effectiveness, quality and objectivity annually. We considered the 2023 audit to be effective and of a high quality. The FRC’s Audit Quality Review (AQR) team routinely monitors the quality of the audit work of certain audit firms through inspections of a sample of audits and related procedures at individual audit firms. Last year, the AQR team selected PwC’s audit of the Group’s financial statements for the year ended 30 September 2021 as part of their sample for review and identified no key findings. The Committee meet separately with the external auditor during the year without management present to discuss audit effectiveness and any issues they would like to raise. The Committee will continue to keep under review all aspects of the relationship with the external auditor and will initiate its next tender process at what is deemed an appropriate time taking into consideration the period since the last tender. 81 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS During the year the Committee put in place a formal Non- Audit Services policy. All non-audit services provided to the Group must be pre-approved by the Audit Committee chair as well as going through PwC’s conflict checks. As disclosed in Note 5 to the Financial Statements, no non-audit services were provided to the Group by PwC in the year. The effectiveness of the external audit is considered on an ongoing basis driven primarily by discussions with the external auditor and finance team on the maintenance of audit quality, reports presented to the Committee by the audit team in connection with the year end audit, and a meeting each January to discuss learnings from the audit process that has just been completed for the prior year. Confirmation of auditor independence was received from PwC during the audit process. The Committee has approved the external auditor’s remuneration and terms of engagement and is fully satisfied with the performance, objectivity, quality of challenge and independence of the external auditor. Viability and Going Concern The Committee assessed the going concern and viability statements in the annual accounts. This involved consideration of principal and emerging risks to the business and the suitability of the five-year period adopted in the viability statement. The Committee took into account the three year detailed business plan for financial years 2024- 2026 plus a two year forecast to 2028 that was presented to the board. This considered the continued volatility in energy and currency markets, higher rates of inflation and interest currently prevailing. Stress testing carried out by management based on severe but plausible scenarios were reviewed. The Committee was satisfied that a robust assessment has been made by management of the risks that could threaten the Company’s future performance, solvency and liquidity, and recommended to the Board that the going concern and viability statements could be approved. UK Corporate Governance Code As a company with a premium listing the Company is required to report under the 2018 Corporate Governance Code, which can be found on the website of the Financial Reporting Council - www.frc.org.uk. We continually strive to meet the expectations of public company reporting and enhance the quality of stakeholder communications. Task Force on Climate-related Financial Disclosures (TCFD) The FCA listing rules require premium listed companies to make disclosures under the TCFD framework for accounting periods beginning on or after 1 January 2021. This is the second year in which disclosures are required for the Company. The Audit and Risk Committee has reviewed TCFD reporting status throughout the year, including an internal audit review of our prior year disclosures and work done to further enhance our TCFD compliance. Further information can be found on pages 22 to 33. We expect to continue to focus on this during the coming year as the Company makes further progress under the four pillars of TCFD and position the Company to comply with other climate related reporting such as Taskforce on Nature-related Financial Disclosure (TNFD). Financial Reporting Council Review The Financial Reporting Council (FRC) carried out a review of the Group's annual report and accounts to 30 September 2022, in accordance with Part 2 of the FRC Corporate Reporting Review Operating Procedures. It is important to understand the scope and limitations for their review, which was based on the annual report and accounts and does not benefit from detailed knowledge of our business or an understanding of the underlying transactions entered into. It is, however, conducted by staff of the FRC who have an understanding of the relevant legal and accounting framework. The FRC have summarised and published the main findings and outcomes from the review on their website. In addition to their findings, they provided matters for consideration which have allowed us enhance some disclosures in this year's report. 82 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Audit and Risk Committee Report Fair, balanced and understandable As part of the review of the annual and interim financial statements, the Committee reviews the significant issues and in particular any critical accounting judgements and estimates identified by the Company and discussed with the external auditor, which are disclosed in Note 2 to the Financial Statements (Critical Accounting Judgements and key sources of estimation uncertainty). Comprehensive position papers on each key area are produced by the Finance team at both the half and full year. The Committee reviews any year-on-year changes in methodology for reasonableness and assesses the impact of any new accounting policies. The Committee is also responsible for monitoring the controls which are in force (including financial, operational and compliance controls and risk management procedures) to ensure the integrity of the financial information reported to stakeholders. The Committee considers reports from the internal and external auditors and from management and provides comment on salient issues to the Board. On behalf of the Board, the Committee considered whether the 2023 annual report and financial statements taken as a whole are fair, balanced and understandable, and whether the disclosures are appropriate. The Committee reviewed the Group’s procedures around the preparation, review and challenge of the report and consistency of the narrative sections within the financial statements and the use of alternative performance measures and associated disclosures. The Committee also considers any potential inconsistencies raised by the external auditor. Following its review, the Committee is satisfied that the Annual Report is fair, balanced and understandable, and provides the information necessary for shareholders and other stakeholders to assess the Company’s position and performance, business model and strategy, and has advised the Board accordingly. 83 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Internal Control and Risk Management The Board is responsible for establishing and maintaining the Company’s system of internal control and for the management of risk. Internal control systems are designed to meet the particular needs of the business and the risks to which it is exposed, and by their nature can provide reasonable but not absolute assurance against material misstatement or loss. Oversight of the risk management framework and internal controls is delegated to the Committee. Internal Audit In my capacity as chair of ARC, I have regular meetings with Internal Audit to evaluate both performance and any impediments that might exist, which would constrain their work. The Head of Internal Audit has a direct reporting line to myself and reports operationally to the Chief Financial Officer. The ARC approves the programme of work on an annual basis and monitors results and follow up actions, reporting to the Board on any significant findings. The review of reports provided by Internal Audit and the monitoring of action points relating to findings provides the Committee and the Board with comfort over the functioning of internal controls. The Company’s internal audit activities are carried out by our internal audit team, with some audits outsourced to BDO or other third-party suppliers overseen by the Head of Internal Audit. The Committee also monitor the independence of BDO, taking account of any other services provided to the Company. The scope of internal audit reviews is appraised at the start of each review which has allowed us to identify areas in which controls can be strengthened. A number of audit reviews carried out produced low or moderate findings. A cyber security review carried out in March resulted in some significant findings that were promptly rectified. A follow up review was carried out in May which confirmed the significant findings were cleared. It was noted that the risks identified in the initial review identified valuable insights from technology specialist in the field which has resulted in Jersey Electricity further hardening the IT environment and improving cyber security measures. Risk Management During the year the Board carried out its annual review of the Company’s risk appetite and mapping to principal risks. A risk management review was commissioned in 2021 to assess the Company’s overall risk maturity. The report concluded that the Company is in most respects at the “Developing” level, with recommendations which could allow it to move towards an “Integrated” rating. The recommendations were discussed by the Committee and appropriate actions agreed. A follow-on review was completed in November 2022 which concluded that the Company remains at the Developing level, albeit with several recommendations from the initial report having been implemented. The initial report identified that the Risk and Internal Audit functions are not clearly separated, with the same individual responsible for both. Since the report steps have been taken to clarify the two functions, including hiring a new individual to the team to enable greater separation. The Committee reviewed the risk register and discussed risks that were increasing, decreasing or static, together with a review of the effectiveness of mitigations. New and emerging risks were also considered, horizon scanning was performed on the emerging risks to identify expected timelines of when the Board believe risks may become realised. The focus of our work this year, as in the previous year, was around market volatility and impact on future pricing, and the war in Ukraine and implications for energy security. These two areas have been considered in depth, including a review of enhanced mitigation plans and the Board’s review of the five-year plan. This is likely to continue to be an area of focus in the coming year. Further details on risks and mitigations are set out in the Group risk management section on pages 56 to 67. ARC Effectiveness During the year the Board carried out a self-evaluation of its effectiveness, including a review of the Audit Committee and myself as Chair. As a result of the review, Board members who are not members of the Audit Committee have been invited to attend future meetings. I would like to thank members of the Committee, management and PwC for their continued support throughout the year. W. DORMAN Audit and Risk Committee (Chair) 20 December 2023 84 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Remuneration Committee Report On behalf of the Board, I am pleased to present the Remuneration Committee’s (the Committee) report for the financial year ended 30 September 2023. Firstly, I would like to thank the other Committee members for their valuable help during the last year, being Phil Austin, Amanda lceton and Kayte O’Neill. The terms of reference for the Committee have been updated during the course of this year, in line with the UK Corporate Governance Code, and approved by the Board, and they are available on the Company’s website (www.jec.co.uk). Three meetings of the Committee took place during the last financial year with 100% attendance by all Committee members. Remuneration Policy In line with the authority delegated by the Board, the Committee sets the Company’s Remuneration Policy and is responsible for determining the remuneration terms and conditions of employment for the Executive Directors. The Committee also reviews the remuneration for the broader senior management team and the general pay policy for the wider workforce to ensure there is a degree of alignment across the organisation. The Committee’s key considerations in reviewing Executive Directors’ remuneration included alignment with the strategic objectives of the business and the extent to which remuneration will attract, motivate and retain the talent needed to achieve the long-term success of the Company. The Committee aims to set remuneration packages for the Executive Directors that reflect the market for similarly sized roles and fairly reward them for their contribution to the overall performance of the Company, over both the short and long term. Remuneration packages currently comprise basic salary and benefits together with a performance related annual bonus. Benefits for Executive Directors principally consist of membership of a pension scheme, a car allowance, private health care and a subsidised loan to assist with housing. The salary and benefits for the Executive team are reviewed by the Committee each October. Benchmarking The Committee regularly commissions expert third-party advisors to undertake a comprehensive review of the competitor landscape to benchmark the remuneration for our Executive Directors and also to advise on the quantum and relevant structuring of Executive compensation. Such exercises benchmark our compensation packages against comparable companies in the UK/EU, as this is considered the relevant labour market for the skills required and also makes use of locally focused benchmarking data. During 2022 the Committee were advised by Mercer, the independent remuneration consultants. Mercer concluded that Executive Director remuneration was below median levels in terms of base salary and, particularly so, due to the absence of a Long-Term Incentive Plan (LTIP). The Committee thus gave considerable thought to whether an incremental LTIP should be introduced but determined that this would not be suitable at this juncture. To address the shortfall in total remuneration against benchmarks, the Committee determined to increase base pay of Mr Ambler by 7.5% and by 5.0% for Mr Magee. In addition, both Executive Directors were awarded increases of 6.5% on base salary, in line with the wider employee population. Variable Component of Executive Remuneration The Executive annual bonus scheme is designed to promote the short and long-term success of Jersey Electricity and progress on delivering the vision and strategy. The bonus payable to the Executive Directors is performance related, taking account of delivery against both corporate and personal objectives which are agreed by the Remuneration Committee, and approved by the Board, before the start of the financial year. This Corporate Scorecard is also shared across the wider management team to ensure alignment of understanding regarding priorities. The Corporate Scorecard covers the core measures of customer service/satisfaction, employee engagement, health and safety, financial performance and delivery on key strategic objectives. For example, during the year to September 2023, key strategic objectives in the Corporate Scorecard included a review of JE’s security of supply standard and resilience plans; scenario planning for future energy sourcing, in line with Jersey’s carbon neutral roadmap, and the delivery in the short term of on-island renewable energy projects. The Scorecard has linkages to both our sustainability and TCFD objectives. Each Executive Director has a maximum cap on their total variable pay. These maximum total variable awards are payable for outstanding performance only. The bonus scheme was amended in 2018 to allow the Committee the discretion to defer up to 50% of the award for a period of two years, with the ultimate pay-out linked to movements in the listed share price in the period before vesting. The deferred bonus represents a portion of the bonus payable to the executive directors, attributable to the year ended 30 September 2022. The estimated deferred amount was £56,440 for Mr. Ambler, which will be payable October 2024. The deferred element of the bonus is subject to malus and clawback provisions. 85 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS The remuneration of basic salary/fees and bonuses paid in year as well as the deferred bonus attributable to the prior year, to Directors for the year ended 30 September 2023 was as follows: EXECUTIVE DIRECTORS C. J. Ambler 298,515 93,000 56,440 16,255 464,210 425,040 Basic Bonus salary/fees paid in year £ £ Bonus deferred £ Benefits in kind £ Total 2023 £ Total 2022 £ L. G. Fulton (appointed 26 July 2023) M. P. Magee (retired 26 July 2023) 35,000 - 205,669 100,000 NON-EXECUTIVE DIRECTORS P. J. Austin A. A. Bryce W. Dorman A. Iceton K. O’Neill (appointed 3 March 2022) T. Taylor Total - - - - - - - - 6,110 41,110 - 10,948 316,617 313,948 1,551 1,551 1,551 1,551 1,551 1,551 59,551 37,551 36,551 33,551 35,551 35,551 44,762 31,762 29,762 26,762 17,247 26,762 58,000 36,000 35,000 32,000 34,000 34,000 - - - - - - 768,184 193,000 56,440 42,619 1,060,243 916,045 Service Contracts The Executive Directors’ service contracts provide for a notice period of 12 months, and they are put forward for annual re-election at each Annual General Meeting (AGM). The non- Executive Directors’ service contracts have no unexpired term at the time of election, or re-election, at the AGM. Pension Benefits The Company has two pension plans available to employees – a defined benefit scheme, which closed to new members in 2013, and a defined contribution scheme which remains open to all staff. The defined benefit scheme has a contribution rate of 20.6% for the employer, and 6% for the employee. The defined benefit pension scheme provides for no contractual increases for pensions in payment. It was agreed by the Board at the time of Mr Ambler’s appointment that he would participate in a non-contributory version of the defined benefit scheme (see also page 73, the Statement of Compliance section). Ms Fulton is a member of the defined contribution scheme. Set out below are details of the pension benefits to which each of the Directors is entitled. These pensions are restricted to the scheme in which the Director has earned benefits during service as a Director but include benefits under the scheme for service both before and after becoming a Director, including any service transferred into the scheme from a previous employment. Increase in accrued pension during the year1 Accrued pension at 30.9.20232 Transfer value at 30.9.20233 Transfer value at 30.9.20223 Increase/ Directors’ (decrease) in contributions transfer value during year less Directors contributions4 £86,983 (£8,914) C. J. Ambler M. P. Magee Notes £15,014 £15,441 £91,599 £128,922 £1,082,968 £1,819,020 £995,985 £1,813,973 -5 £13,961 1. The nominal increase in accrued pension during the year represents the additional accrued pension entitlement at the year-end compared to the previous year-end, which can be seen in last year’s Director's Disclosures paper. The employer cash contributions during the year were £79,405 and £50,841 for Mr. Ambler and Mr. Magee respectively. 2. The pension entitlement shown, calculated using the data provided by the Company on 14 September 2023, is that which would be paid annually on retirement at age 60 or at date of calculation if over National Retirement Age, based on service at the year-end. 3. The transfer values have been calculated using the basis and method appropriate at each reporting date. It is assumed that the deferred pension commences from the earliest age at which the member can receive an unreduced pension. The transfer values include the value of any accrued AVC pensions. 4. The increase in transfer value over the year is after deduction of contributions made by the Director and transfers-in during the year. 5. As highlighted in the table above, it was agreed by the Board at the time of Mr. Ambler’s appointment that he would participate in a non-contributory version of the defined benefit pension scheme. 6. Along with all other Scheme members, Directors have the option to pay Additional Voluntary Contributions (AVCs) to the Scheme to purchase additional final salary benefits. AVCs paid by the Directors during the year were nil. 86 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Remuneration Committee Report CEO Pay Ratio Workforce Engagement The CEO pay ratio was disclosed for the first time in 2021. This reflects how the total remuneration of the CEO compares to the rest of the employees in the organisation at the 25th, 50th, and 75th percentiles. The increase shown in the table below reflects a market adjustment to CEO terms following an external benchmarking review. Year 2023 2022 2021 25th %ile 50th %ile 75th %ile 8.7:1 8.1:1 8.4:1 6.5:1 6.2:1 6.3:1 4.6:1 4.3:1 4.4:1 Share Schemes At the 2011 AGM approval was granted to launch an all- employee share scheme. To date, 4 tranches of shares have been issued to employees with a maximum total of 400 shares per employee having vested. The last tranche of 100 shares issued during the 2020 financial year vested in September 2023. There are no other share-based incentives such as option schemes or long-term incentive plans operated by the Company. However, the Committee has the discretion to defer up to 50% of the performance bonus to Executive Directors for a period of two years with the ultimate pay-out linked to movements in the listed share price in the period before vesting. Under the most recent changes to the UK Corporate Governance Code, committees are required to disclose more details on workforce engagement and wider remuneration considerations. As detailed elsewhere in the Annual Report, the Company has conducted employee surveys for a number of years which provide very valuable data on employee engagement across a number of factors, including remuneration. Employee engagement is a key aspect of the Corporate Scorecard. In addition, each year the Committee is provided with a paper setting out details of all employee pay and workforce policies across the Company. The discussions on this topic provide us with helpful insights for framing executive pay considerations. During the 2023 financial year, the workforce engagement and culture forum met 4 times. Each session was attended by one of our non-Executive Directors, which provided an ideal opportunity to gain first hand feedback from the workforce. Non-Executive Directors’ Remuneration The remuneration of the Non-Executive Directors (NED) is determined by the Executive Directors, with the assistance of independent advice concerning comparable organisations and appointments and also taking into account the particular Committees in which they are involved. Mercer were engaged to conduct a benchmarking exercise on NED remuneration and provide objective advice. Having not been reviewed since 2017, the fees were deemed to have fallen behind market comparators and were increased to £30,000 for the NEDs and £53,000 for the Chair. A small premium was paid in the financial year to those who chaired Committees (Audit & Risk: £5,000; Jersey Electricity Defined Benefit Pension Scheme: £5,000; Remuneration: £4,000; Nomination: £2,000) and to those who were members of the Audit & Risk Committee (£2,000) for additional responsibility, and to Directors based off-Island (£2,000) for travelling time. External Appointments The Company encourages Executive Directors to broaden their experience by accepting non-Executive appointments to companies or other organisations outside the Group. Such appointments are subject to prior approval by the Board, having taken into consideration the expected time commitments, and the Board also determines the extent to which any fees may be retained by the Director. 87 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS At the balance sheet date, the external appointments held by Executive Directors, excluding those directly connected with their employment by the Company, were as follows: C. J. Ambler Foresight Solar Fund Ltd and Apax Global Alpha Ltd The total non-Executive Director fees for such appointments were £95,838 of which £76,670 was retained by the individual, and the remainder paid to the Company. M. P. Magee (retired 26 July 2023) Jersey Post International Limited During M. P. Magee's appointment as Executive Director for the Company, his non-Executive Director fee for his appointment at Jersey Post International Limited was £18,750, of which £15,000 was retained by the individual and the remainder paid to the Company. Directors’ Loans At the time of hiring the Executive Directors, and bringing them over to live in Jersey, the Company provided secured loans to assist them with the purchase of a residential property on the island. Since then, substantial, or full, repayments have been made by the Executive Directors and the balances on such loans were: C. J. Ambler 30.9.2023 30.9.2022 £300,000 £300,000 Directors’ Share Interests The Directors’ beneficial interests in the shares of the Company at 30 September 2023 were as shown in the table below: A Ord Shares Preference 3.5% Shares Preference 5% Shares 2023 7,720 4,500 7,000 3,500 9,000 13,800 6,000 - 2022 7,620 4,500 7,000 3,500 9,000 13,800 3,500 - 2023 2022 2023 2022 - - - - - - - - - - - - - - - - - - - - 800 800 160 160 - - - - - - - - 51,520 48,920 800 800 160 160 C. J. Ambler A. A. Bryce P. J. Austin W. Dorman T. Taylor M. P. Magee* A. Iceton K. O'Neill *As at retirement 26 July 2023 There have been no other changes in the interests set out above between 30 September 2023 and 20 December 2023. T. TAYLOR Chairman 20 December 2023 88 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Financial Statements Directors’ Responsibilities for the Financial Statements The Directors are responsible for preparing the Annual Report, Directors’ Remuneration Report and the Financial Statements in accordance with applicable law and regulations. Companies (Jersey) Law 1991 (“Company Law”) requires the Directors to prepare Financial Statements for each financial year. The Directors are required by the IAS Regulation to prepare the Group Financial Statements under IFRS (International Financial Reporting Standards) as adopted by the European Union. The Financial Statements are also required by Company Law to give a true and fair view of the state of affairs of the Company and of the profit or loss of the Company for that period. International Accounting Standard 1 requires that Financial Statements present fairly for each financial year the Group’s financial position, financial performance and cash flows. This requires the faithful representation of the effects of transactions, other events and conditions in accordance with the definitions and recognition criteria for assets, liabilities, income and expenses set out in the International Accounting Standards Board’s ‘Framework for the preparation and presentation of financial statements’. In virtually all circumstances, a fair presentation will be achieved by compliance with all applicable IFRS. However, Directors are also required to: • properly select and apply accounting policies; • present information, including accounting policies, in a manner that provides relevant, reliable, comparable and understandable information; • provide additional disclosures when compliance with the specific requirements in IFRS are insufficient to enable users to understand the impact of particular transactions, other events and conditions on the entity’s financial position and financial performance; and • make an assessment of the Company’s ability to continue as a going concern. The Directors are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the Company and Group and enable them to ensure that the financial statements comply with the Companies (Jersey) Law 1991. They are also responsible for safeguarding the assets of the Company and Group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. • The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company’s website. Legislation in Jersey and in the United Kingdom governing the preparation and dissemination of Financial Statements may differ from legislation in other jurisdictions. • The Directors consider that the Group has adequate resources to continue in operational existence for the foreseeable future. The Financial Statements are therefore prepared on a going concern basis. Further details of the Group’s going concern review are provided in note 1 of the financial statements on page 90. Having taken advice from the ARC, the Board considers the Annual Report and financial statements, taken as a whole, to be fair, balanced and understandable and that they provide the information necessary for shareholders to assess the Company’s and Group’s performance, business model and strategy. Responsibility Statement We confirm that to the best of our knowledge: • the financial statements, prepared in accordance with International Financial Reporting Standards as adopted by the European Union, give a true and fair view of the assets, liabilities, financial position and profit of the Company and the undertakings included in the consolidation taken as a whole; and • the management report includes a fair review of the development and performance of the business and the position • of the Company and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face. By order of the Board C. J. AMBLER Chief Executive 20 December 2023 L. Fulton Chief Financial Officer 20 December 2023 The notes on pages 102 to 129 form an integral part of these accounts. The independent auditor’s report is on pages 92 to 97. 89 JERSEY ELECTRICITY Annual Report and Accounts 2023 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 90 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Independent Auditor’s Report to the Members of Jersey Electricity plc Report on the audit of the consolidated financial statements Our Opinion In our opinion, the consolidated financial statements give a true and fair view of the consolidated financial position of Jersey Electricity plc (the “company”) and its subsidiaries (together “the group”) as at 30 September 2023, and of their consolidated financial performance and their consolidated cash flows for the year then ended in accordance with International Financial Reporting Standards as adopted by the European Union and have been properly prepared in accordance with the requirements of the Companies (Jersey) Law 1991. What we have audited The group’s consolidated financial statements comprise: • • • • • • the consolidated balance sheet as at 30 September 2023; the consolidated income statement for the year then ended; the consolidated statement of comprehensive income for the year then ended; the consolidated statement of changes in equity for the year then ended; the consolidated statement of cash flows for the year then ended; and the notes to the consolidated financial statements, which include significant accounting policies and other explanatory information. Basis For Opinion We conducted our audit in accordance with International Standards on Auditing (“ISAs”). Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the consolidated financial statements section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Independence We are independent of the group in accordance with the ethical requirements that are relevant to our audit of the consolidated financial statements of the group, as required by the Crown Dependencies’ Audit Rules and Guidance. We have fulfilled our other ethical responsibilities in accordance with these requirements. Our Audit Approach Audit scope • We conducted our audit work in Jersey. • We tailored the scope of our audit taking into account the operations of the group, the accounting processes and controls and the industry in which the group operates. • The group is based solely in Jersey and the consolidated financial statements are a consolidation of the company, Jersey Deep Freeze Limited (“JDF”) and Jersey Offshore Wind Limited (“JOWL”). • Our audit work was focused on the company as it contributes substantially all of the group’s total assets and profit from operations before taxation. A lower level of focus was placed on balances and transactions at the subsidiaries, based on our risk assessment and their minor contribution to the group’s profit from operations before taxation. Materiality • Overall group materiality: £740,300 (2022: £523,000) based on approximately 5% of profit from operations before taxation. • Performance materiality: £555,200 (2022: £392,000). Key audit matters • Recognition of energy and retail revenue. • Assessment of pension assumptions applied in the valuation of the defined benefit obligation. The scope of our audit As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the consolidated financial statements. In particular, we considered where the directors made subjective judgements; for example, in respect of significant accounting estimates that involved making assumptions and considering future events that are inherently uncertain. As in all of our audits, we also addressed the risk of management override of internal controls, including among other matters, consideration of whether there was evidence of bias that represented a risk of material misstatement due to fraud. JERSEY ELECTRICITY Annual Report and Accounts 202391 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Independent Auditor’s Report to the Members of Jersey Electricity plc (continued) Key audit matters Key audit matters are those matters that, in the auditor’s professional judgement, were of most significance in the audit of the consolidated financial statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by the auditor, including those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement team. These matters, and any comments we make on the results of our procedures thereon, were addressed in the context of our audit of the consolidated financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters. This is not a complete list of all risks identified by our audit. Key audit matter How our audit addressed the Key audit matter Recognition of energy and retail revenue Refer to note 1 (Accounting policies), and note 3 (Business segments) to the consolidated financial statements. The group recognised £97.1m of energy revenue and £18.6m of retail revenue. Revenue from the energy segment comprises charges for the consumption of electricity by customers and service connections. Revenue from the retail segment is derived from the sale of consumer products in the company’s “Powerhouse” store and online. Energy and retail revenue are material to the consolidated financial statements and revenue recognition was identified as an area of focus in the audit plan we presented to the Audit and Risk Committee. We obtained an understanding and evaluated the overall control environment around the recognition of revenue from energy and retail. We assessed the accounting policy for compliance with the accounting framework. For energy revenue: We evaluated the operating effectiveness of the IT General Controls surrounding the smart meter, billing and general ledger systems. We traced data from the meter reading systems to the general ledger system. We applied approved tariff rates to the readings from the general ledger system and recalculated the expected revenue. We reconciled the expected revenue to the invoices raised to customers from the general ledger system. For retail revenue: We evaluated the operating effectiveness of the IT General Controls surrounding the electronic point-of-sale system sitting within Navision and general ledger system. We performed a margin analysis between cost of sales and revenue based on the data obtained from the general ledger. The margin analysis was based on tests of detail performed on the cost of sales by agreeing a sample of expenses to supporting documentation. For both energy and retail revenue, we matched revenue from the general ledger system to receipts in the bank statement using data analytics and investigated material unmatched items. Based on the work detailed above, we had no material matters to report to those charged with corporate governance. Assessment of pension assumptions applied in the valuation of defined benefit obligation We obtained an understanding and evaluated the overall control environment around the defined benefit obligation. Refer to note 1 (Accounting policies), note 2 (Critical Accounting Judgements and key sources of estimation uncertainty), and note 16 (Pensions) to the consolidated financial statements. The group has a defined benefit pension plan that was recognised as a net surplus of £25.5m at the year-end. This comprises estimated plan liabilities of £85.6m and plan assets of £111.1m. We consider the valuation of the defined benefit obligation liabilities to be a key audit matter as the valuation requires significant levels of judgement and technical expertise including the use of actuarial assessment to support the directors in selecting appropriate assumptions. Changes in a number of key financial and demographic assumptions (including discount rates, salaries increase, inflation, and mortality rates) can have a material impact on the calculation of the pension obligation. The group used an independent qualified actuary to assess the defined benefit obligation at year end. We assessed the accounting policy for compliance with the accounting framework. We confirmed that the group’s actuarial experts are qualified, appropriately affiliated to third party industry bodies, and are independent of the group. We engaged our auditor’s experts to evaluate the assumptions made in relation to the valuation of the scheme liabilities. We benchmarked the various assumptions used and compared them to our internally developed benchmarks. We considered the consistency and appropriateness of methodology and assumptions applied compared to the prior year end and the most recent actuarial valuation. We tested the completeness and accuracy of the retirement benefit obligation disclosures. Based on the work detailed above, we had no material matters to report to those charged with corporate governance. JERSEY ELECTRICITY Annual Report and Accounts 2023STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS92 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Independent Auditor’s Report to the Members of Jersey Electricity plc (continued) How we tailored the audit scope We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the consolidated financial statements as a whole, taking into account the structure of the group, the accounting processes and controls, the industry in which the group operates, and we considered the risk of climate change and the potential impact thereof on our audit approach. Materiality The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. These, together with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of our audit procedures on the individual financial statement line items and disclosures and in evaluating the effect of misstatements, both individually and in aggregate on the consolidated financial statements as a whole. Based on our professional judgement, we determined materiality for the consolidated financial statements as a whole as follows: Overall group materiality £740,300 (2022: £523,000). How we determined it Approximately 5% of profit from operations before taxation Rationale for benchmark applied We believe that group’s profit from operations before taxation is the most appropriate benchmark because this is the key metric of interest to members. It is also a generally accepted measure used for companies in this industry. We use performance materiality to reduce to an appropriately low level the probability that the aggregate of uncorrected and undetected misstatements exceeds overall materiality. Specifically, we use performance materiality in determining the scope of our audit and the nature and extent of our testing of account balances, classes of transactions and disclosures, for example in determining sample sizes. Our performance materiality was 75% (2022: 75%) of overall materiality, amounting to £555,200 (2022: 392,000) for the group financial statements. In determining the performance materiality, we considered a number of factors – the history of misstatements, risk assessment and aggregation risk and the effectiveness of controls - and concluded that an amount at the upper end of our normal range was appropriate. We agreed with the Audit and Risk Committee that we would report to them misstatements identified during our audit above £37,000 (2022: £26,000) as well as misstatements below that amount that, in our view, warranted reporting for qualitative reasons. Reporting on other information The other information comprises all the information included in the Annual Report and Accounts 2023 (the “Annual Report”) but does not include the consolidated financial statements and our auditor’s report thereon. The directors are responsible for the other information which includes reporting based on the Task Force on Climate-related Financial Disclosures (“TCFD”) recommendations. Our opinion on the consolidated financial statements does not cover the other information and we do not express any form of assurance conclusion thereon. In connection with our audit of the consolidated financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the consolidated financial statements or our knowledge obtained in the audit, or otherwise appears to be materially misstated. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report based on these responsibilities. Responsibilities for the consolidated financial statements and the audit Responsibilities of the directors for the consolidated financial statements As explained more fully in the Statement of Directors’ Responsibilities, the directors are responsible for the preparation of the consolidated financial statements that give a true and fair view in accordance with International Financial Reporting Standards as adopted by the European Union, the requirements of Jersey law and for such internal control as the directors determine is necessary to enable the preparation of consolidated financial statements that are free from material misstatement, whether due to fraud or error. In preparing the consolidated financial statements, the directors are responsible for assessing the group’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the group or to cease operations, or have no realistic alternative but to do so. JERSEY ELECTRICITY Annual Report and Accounts 202393 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Independent Auditor’s Report to the Members of Jersey Electricity plc (continued) Auditor’s responsibilities for the audit of the consolidated financial statements Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these consolidated financial statements. Our audit testing might include testing complete populations of certain transactions and balances, possibly using data auditing techniques. However, it typically involves selecting a limited number of items for testing, rather than testing complete populations. We will often seek to target particular items for testing based on their size or risk characteristics. In other cases, we will use audit sampling to enable us to draw a conclusion about the population from which the sample is selected. As part of an audit in accordance with ISAs, we exercise professional judgement and maintain professional scepticism throughout the audit. We also: • • • • • • Identify and assess the risks of material misstatement of the consolidated financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control. Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the group’s internal control. Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the directors. Conclude on the appropriateness of the directors’ use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the group’s ability to continue as a going concern over a period of at least twelve months from the date of approval of the consolidated financial statements. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the consolidated financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the group to cease to continue as a going concern. Evaluate the overall presentation, structure and content of the consolidated financial statements, including the disclosures, and whether the consolidated financial statements represent the underlying transactions and events in a manner that achieves fair presentation. Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the group to express an opinion on the consolidated financial statements. We are responsible for the direction, supervision and performance of the group audit. We remain solely responsible for our audit opinion. We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit. We also provide those charged with governance with a statement that we have complied with relevant ethical requirements regarding independence, and to communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, related safeguards. From the matters communicated with those charged with governance, we determine those matters that were of most significance in the audit of the consolidated financial statements of the current period and are therefore the key audit matters. We describe these matters in our auditor’s report unless law or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should not be communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits of such communication. Use of this report This report, including the opinions, has been prepared for and only for the members as a body in accordance with Article 113A of the Companies (Jersey) Law 1991 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing. Report on other legal and regulatory requirements Company Law exception reporting Under the Companies (Jersey) Law 1991 we are required to report to you if, in our opinion: • we have not received all the information and explanations we require for our audit; • proper accounting records have not been kept; or • the consolidated financial statements are not in agreement with the accounting records. We have no exceptions to report arising from this responsibility. JERSEY ELECTRICITY Annual Report and Accounts 202394 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Independent Auditor’s Report to the Members of Jersey Electricity plc (continued) Corporate governance statement The Listing Rules require us to review the directors’ statements in relation to going concern, longer-term viability and that part of the corporate governance statement relating to the company’s compliance with the provisions of the UK Corporate Governance Code specified for our review. Our additional responsibilities with respect to the corporate governance statement as other information are described in the Reporting on other information section of this report. Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the corporate governance statement, included within Group risk management, the Statement of Director’s responsibilities and the Financial Review is materially consistent with the consolidated financial statements and our knowledge obtained during the audit, and we have nothing material to add or draw attention to in relation to: • • • • • The directors’ confirmation that they have carried out a robust assessment of the emerging and principal risks; The disclosures in the Annual Report that describe those principal risks, what procedures are in place to identify emerging risks and an explanation of how these are being managed or mitigated; The directors’ statement in the consolidated financial statements about whether they considered it appropriate to adopt the going concern basis of accounting in preparing them, and their identification of any material uncertainties to the group’s ability to continue to do so over a period of at least twelve months from the date of approval of the consolidated financial statements; The directors’ explanation as to their assessment of the group’s prospects, the period this assessment covers and why the period is appropriate; and The directors’ statement as to whether they have a reasonable expectation that the company will be able to continue in operation and meet its liabilities as they fall due over the period of its assessment, including any related disclosures drawing attention to any necessary qualifications or assumptions. Our review of the directors’ statement regarding the longer-term viability of the group was substantially less in scope than an audit and only consisted of making inquiries and considering the directors’ process supporting their statements; checking that the statements are in alignment with the relevant provisions of the UK Corporate Governance Code (the “Code”); and considering whether the statement is consistent with the consolidated financial statements and our knowledge and understanding of the group and its environment obtained in the course of the audit. In addition, based on the work undertaken as part of our audit, we have concluded that each of the following elements of the corporate governance statement is materially consistent with the consolidated financial statements and our knowledge obtained during the audit: • • • The directors’ statement that they consider the Annual Report, taken as a whole, is fair, balanced and understandable, and provides the information necessary for the members to assess the group’s position, performance, business model and strategy; The section of the Annual Report that describes the review of effectiveness of risk management and internal control systems; and The section of the Annual Report describing the work of the Audit and Risk Committee. We have nothing to report in respect of our responsibility to report when the directors’ statement relating to the company’s compliance with the Code does not properly disclose a departure from a relevant provision of the Code specified under the Listing Rules for review by the auditors. Other Matter In due course, as required by the Financial Conduct Authority Disclosure Guidance and Transparency Rule 4.1.14R, these consolidated financial statements will form part of the ESEF-prepared annual financial report filed on the National Storage Mechanism of the Financial Conduct Authority in accordance with the ESEF Regulatory Technical Standard (“ESEF RTS”). This auditor’s report provides no assurance over whether the annual financial report will be prepared using the single electronic format specified in the ESEF RTS. LISA McCLURE for and on behalf of PricewaterhouseCoopers CI LLP Chartered Accountants and Recognized Auditor Jersey, Channel Islands 20 December 2023 JERSEY ELECTRICITY Annual Report and Accounts 202395 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Consolidated Income Statement for the year ended 30 September 2023 Revenue Cost of sales Rebate of past energy costs – non recurring item Gross profit Movement in valuation of investment properties Operating expenses Group operating profit Finance income Finance costs Profit from operations before taxation Taxation Profit from operations after taxation Attributable to: Owners of the Company Non-controlling interests Earnings per share - basic and diluted Note 3 3 10 3 6 18 8 2023 £000 125,078 (80,924) 3,593 47,747 (1,215) (32,010) 14,522 1,871 (1,528) 14,865 (3,432) 11,433 11,280 153 11,433 2022 £000 117,421 (77,242) - 40,179 1,020 (29,293) 11,906 218 (1,523) 10,601 (2,135) 8,466 8,326 140 8,466 36.81p 27.17p Consolidated Statement of Comprehensive Income for the year ended 30 September 2023 Profit for the year Items that will not be reclassified subsequently to profit or loss: Actuarial (loss)/gain on defined benefit scheme Income tax relating to items not reclassified Items that may be reclassified subsequently to profit or loss: Fair value (loss)/gain on cash flow hedges Income tax relating to items that may be reclassified Note 16 6 21 6 2023 £000 11,433 (815) 163 (652) (3,361) 672 (2,689) 2022 £000 8,466 8,976 (1,795) 7,181 4,815 (963) 3,852 Total comprehensive income for the year 8,092 19,499 Attributable to: Owners of the Company Non-controlling interests All results in the year have been derived from continuing operations. 7,939 153 8,092 19,359 140 19,499 The notes on pages 105 to 134 form an integral part of these accounts. The independent auditor’s report is on pages 96 to 100. JERSEY ELECTRICITY Annual Report and Accounts 2023 96 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Consolidated Balance Sheet as at 30 September 2023 Non-current assets Intangible assets Property, plant and equipment Right of use assets Investment properties Trade and other receivables Retirement benefit asset Derivative financial instruments Other investments Total non-current assets Current assets Inventories Trade and other receivables Derivative financial instruments Cash and cash equivalents Total current assets Total assets Liabilities Trade and other payables Current tax liabilities Lease liabilities Derivative financial instruments Total current liabilities Net current assets Non-current liabilities Trade and other payables Lease liabilities Derivative financial instruments Financial liabilities - preference shares Borrowings Deferred tax liabilities Total non-current liabilities Total liabilities Net assets Equity Share capital Revaluation reserve ESOP reserve Other reserves Retained earnings Equity attributable to the owners of the Company Non-controlling interests Total equity Approved by the Board on 20 December 2023 P. J. AUSTIN Director L. G. FULTON Director Note 9 10 10 10 13 16 21(ii) 11 12 13 21(ii) 14 6 15 21(ii) 14 15 21(ii) 17 15 6 17 18 2023 £000 681 216,136 3,194 27,615 300 25,546 129 5 2022 £000 967 216,235 3,280 28,830 300 26,434 2,640 5 273,606 278,691 9,187 25,959 64 47,429 82,639 356,245 19,459 3,301 81 536 23,377 59,262 26,249 3,193 225 235 30,000 31,422 91,324 114,701 241,544 1,532 5,270 (35) (455) 235,100 241,412 132 241,544 7,173 19,934 483 47,397 74,987 353,678 21,043 2,088 69 330 23,530 51,457 25,162 3,251 - 235 30,000 32,126 90,774 114,304 239,374 1,532 5,270 (38) 2,234 230,232 239,230 144 239,374 JERSEY ELECTRICITY Annual Report and Accounts 2023The notes on pages 105 to 134 form an integral part of these accounts. The independent auditor’s report is on pages 96 to 100. 97 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Consolidated Statement of Changes in Equity for the year ended 30 September 2023 Note Share Revaluation reserve capital ESOP reserve Other reserves* Retained earnings Total At 1 October 2022 Total recognised income and expense for the year Amortisation of employee share option scheme Movement on hedges (net of tax) Actuarial loss on defined benefit scheme (net of tax) Equity dividends At 30 September 2023 At 1 October 2021 7 Total recognised income and expense for the year Amortisation of employee share option scheme Movement on hedges (net of tax) Actuarial gain on defined benefit scheme (net of tax) Equity dividends At 30 September 2022 7 *’Other reserves’ represents the foreign currency hedging reserve. £000 £000 1,532 5,270 - - - - - - - - - - 1,532 1,532 5,270 5,270 - - - - - - - - - - £000 (38) - 3 - - - (35) (79) - 41 - - - £000 £000 £000 2,234 230,232 - - (2,689) - - (455) 11,280 - - (652) (5,760) 235,100 239,230 11,280 3 (2,689) (652) (5,760) 241,412 (1,618) 220,178 225,283 - - 3,852 - - 8,326 - - 7,181 (5,453) 8,326 41 3,852 7,181 (5,453) 239,230 1,532 5,270 (38) 2,234 230,232 JERSEY ELECTRICITY Annual Report and Accounts 2023The notes on pages 105 to 134 form an integral part of these accounts. The independent auditor’s report is on pages 96 to 100. 98 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Consolidated Statement of Cash Flows for the year ended 30 September 2023 IAS 7 ‘Statement of Cash Flows’ requires the explanation of both cash and non-cash movements in assets and liabilities relating to financing activities. See notes 7 and 15. Of the £47.5m cash and cash equivalents at 30 September 2023, £40.0m (2022: £40.0m) is on fixed term deposits with an average of 70 days remaining (2022: 49 days). The notes on pages 105 to 134 form an integral part of these accounts. The independent auditor’s report is on pages 96 to 100. JERSEY ELECTRICITY Annual Report and Accounts 2023 2023 2022 £000 £000Cash flows from operating activitiesOperating profit 14,522 11,906Depreciation and amortisation charges 11,581 11,094Share-based reward charges 3 41Loss/(gain) on revaluation of investment property 1,215 (1,020)Pension operating charge less contributions paid 73 1,303Deemed interest income from hire purchase arrangements 183 50Profit on sale of property, plant and equipment (3) (7)Operating cash flows before movement in working capital 27,574 23,367Working capital adjustments: Increase in inventories (2,014) (257) Increase in trade and other receivables (3,835) (1,926) (Decrease)/Increase in trade and other payables (617) 4,444Net movement in working capital (6,466) 2,261Interest paid on borrowings (1,368) (1,380)Preference dividends paid (9) (9)Income taxes paid (2,089) (3,020)Net cash flows from operating activities 17,642 21,219Cash flows from investing activitiesPurchase of property, plant and equipment (13,046) (11,001)Investment in intangible assets (92) (319)Deposit interest received 1,688 168Net proceeds from disposal of fixed assets 3 7Net cash flows used in investing activities (11,447) (11,145)Cash flows from financing activitiesEquity dividends paid (5,760) (5,453)Dividends paid to non-controlling interest (165) (154)Repayment of lease liabilities (242) (206)Net cash flows used in financing activities (6,167) (5,813)Net increase in cash and cash equivalents 28 4,261Cash and cash equivalents at the beginning of the year 47,397 43,136Effect of foreign exchange rate changes 4 -Cash and cash equivalents at the end of the year 47,429 47,39799 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS Notes to the Consolidated Statements for the year ended 30 September 2023 1 Accounting Policies Basis of preparation The Group’s accounting policies as applied for the year ended 30 September 2023 are based on all International Financial Reporting Standards (IFRS) issued by the International Accounting Standards Board (IASB) which have been adopted by the EU, including International Accounting Standards (IAS) and interpretations issued by the International Financial Reporting Interpretations Committee (IFRIC). The principal accounting policies which have been applied consistently are: Basis of accounting The consolidated financial statements have been prepared under the historic cost convention as modified by the revaluation of investment properties and derivative financial instruments. Basis of consolidation The Group’s consolidated financial information for the year ended 30 September 2023 comprises the Company and its subsidiaries. The Company’s subsidiaries are the entities over which the Company has control. Control is determined by the Company’s power over the investee, its exposure, or rights, to variable returns and its ability to use its power over the investee to affect the amount of the returns to the Company. Non-controlling interests in the net assets of consolidated subsidiaries are identified separately from the Group’s equity therein. Non- controlling interests consist of the amount of those interests at the date of the original business combination and the non-controlling interest’s share of changes in equity since the date of the combination. The consolidated financial information includes the Group’s share of the post-tax results and net assets under IFRS of the jointly controlled entities using the equity method of accounting. Equity accounting is a method of accounting by which an equity investment is initially recorded at cost and subsequently adjusted to reflect the investor’s share of the net profit or loss of the investee. Jointly controlled entities are those entities over which the Group has joint control with one or more other parties and over which there must be unanimous consent by all parties to the strategic, financial, and operating decisions. Under Article 105 (11) of the Companies (Jersey) Law 1991 (“the Law”), the Directors of a holding company need not prepare separate financial statements if consolidated accounts for the Company are prepared, unless required to do so by the members of the Company by ordinary resolution. The members of the Company had not passed a resolution requiring separate financial statements and, in the opinion of the Directors, the Company meets the definition of a holding company as set out in the Law. As permitted by the Law, the Directors have elected not to prepare separate financial statements. Going Concern The Group’s business activities, together with the factors likely to affect its future development, performance and position are set out in the Chairman’s Statement (see page 6). The financial position of the Group, its cash flow and its liquidity position are described in the Financial Review (see page 52). In addition, note 21 to the financial statements includes the Group’s objectives, policies, and processes for managing its capital; its financial risk management objectives; details of its financial instruments and hedging activities; and its exposures to risks. The Group has sufficient financial resources together with many customers both corporate and individual. Therefore, the Directors believe that the Group is well placed to manage its business risks successfully. The Directors have a reasonable expectation that the Group has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements and in making the viability statement on pages 54 and 80. Foreign currencies The functional and presentational currency of the Company is Pounds sterling. Transactions in currencies other than sterling are recorded at the rates of exchange prevailing on the dates of the transactions. At each balance sheet date, monetary assets and liabilities that are denominated in foreign currencies are translated at the rates prevailing on the balance sheet date. Non-monetary items carried at fair value that are denominated in foreign currencies are translated at the rates prevailing at the date when the fair value was determined. Non-monetary items that are measured in terms of historical cost in a foreign currency are not retranslated. Gains and losses arising on translation are included in net profit or loss for the year. Revenue The Group recognises revenue from the following services: i) Energy sales Energy sales revenue is recognised on the basis of energy sold to customers during the period as well as fixed daily charges. Revenue for energy sales is therefore accounted “over time” and may include an estimated assessment of energy supplied to customers where there is a difference between the date of the last meter communication and the balance sheet date, using historical consumption patterns. Service connections revenue is derived from the provision of a connection to an existing mains cable, laying required infrastructure to the boundary of a customer’s property and connecting to their domestic supply. Management considers that the combination of these activities comprise a distinct performance obligation to the customer. Service connection income is recognised at the point in time that the service is complete. JERSEY ELECTRICITY Annual Report and Accounts 2023 100 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 1 Accounting Policies (continued) Revenue (continued) Capital contributions arise where a property developer is charged for the provision of a first-time supply to the property/properties. These charges cover the immediate infrastructure requirements as well as future investment needed to meet the additional demands placed on existing network infrastructure from new connections. Management considers that the obligation to invest in the network is highly interrelated with the ongoing and future obligation to provide electricity supply services, particularly to maintain continuous supplies into the future. The investment in the network from the infrastructure charges enables the Group to continue providing value to the customer through the supply of electricity. The associated asset arises from the investment in the network and therefore the Group recognises infrastructure income through revenue on a straight-line basis over the life of the associated asset. Capital contributions are initially recorded within deferred income and recognised over the life of the investment to which they relate. ii) Retail Revenue resulting from the sales of goods within our retail business is recognised on sale to the customer at that point in time, as this is the point at which the Company recognises the transfer of risks and rewards. Retail additionally sells service contracts to customers where the obligations to the customer are recognised as revenue on a monthly basis for the duration of the service contract. iii) Building Services Revenue within JEBS, our contracting and building services business, is recognised as the service is provided. JEBS recognises the revenue over time driven by the stage of completion for each contract, which is usually assessed by reference to costs incurred over the same period. iv) Property Rental income is accrued monthly over the term of the rental agreement. v) Other IRU Indefeasible rights of use (IRU) sales are recognised as the service is provided over the term of the contract. Through Jersey Electricity’s interest in submarine cables, the Group has the ability to sell dark fibre to telecom network operators seeking to extend their own networks through IRU agreements. Income from IRUs where an IRU agreement does not transfer substantially all the risks and benefits of ownership to the buyer or is deemed not to extend for substantially all of the assets’ expected useful lives, is recognised on a straight-line basis over the life of the agreement. Where agreements extend for substantially all the assets’ expected useful lives and transfer substantially all the risks and benefits of ownership to the buyer, the resulting profit/ (loss) is recognised in the consolidated income statement as a gain/(loss) on disposal of fixed assets. Jendev Revenue from Jendev arises from ongoing support contracts and implementation and development contracts. Revenue from ongoing support contracts are recognised on a straight-line basis over the term of the contract. Revenue from implementation and development contracts is recognised based on the stage of completion for each contract driven by the cost of work performed. Jersey Deep Freeze Jersey Deep Freeze is a 51% (2021: 51%) controlled subsidiary. Revenues are derived from the provision of goods and service contracts. Revenue from the provision of goods is recognised at point of delivery to the customer. Revenue from service contracts is recognised on a straight-line basis over the term of the contract. vi) Interest free financing Both retail customers and those wishing to fuel switch to electric heating can qualify for interest free credit terms. Where financing is provided, repayment terms are typically up to five years. As such a deemed interest charge is calculated on an annual basis and offset against revenue Taxation The tax expense represents the sum of tax currently payable and deferred tax. The tax currently payable is based on taxable profit for the year. Taxable profit differs from net profit as reported in the income statement because it excludes items of income or expense that are taxable or deductible in other years and it further excludes items that are not taxable or deductible. Deferred tax is the tax expected to be payable or recoverable on the difference between the carrying amounts of assets and liabilities in the balance sheet and the corresponding tax bases used in the computation of taxable profits. Deferred tax is accounted for using the balance sheet liability method. Deferred tax liabilities are recognised for all taxable temporary differences and deferred tax assets are recognised to the extent that it is probable that future taxable profit will be available against which deductible temporary differences can be utilised. Deferred tax is calculated at the tax rates that are expected to apply in the period in which the liability is settled or the asset is realised, on a non-discounted basis, and is recorded in the income statement, except where it relates to items recorded to equity via other comprehensive income, in which case the deferred tax is also dealt with in that statement. JERSEY ELECTRICITY Annual Report and Accounts 2023 101 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 1 Accounting Policies (continued) Intangible assets The costs of acquired computer software are capitalised based on the costs incurred to acquire and bring to use the specific software and are amortised over their useful lives. Costs directly associated with the development of computer software programmes that will generate economic benefits over a period in excess of one year are capitalised and amortised over their estimated useful lives. Costs include employee costs relating to software development and an appropriate proportion of directly attributable overheads. Amortisation is charged on a straight-line basis over its expected useful life which is estimated to be up to four years. Property, plant and equipment In accordance with IAS 16 costs are capitalised where it is probable that future economic benefits associated with the asset being purchased or constructed will flow to the entity; and the cost of the asset can be measured reliably. For assets under construction, all costs incurred which are directly attributable to bringing the asset to a point of use, including direct materials and direct labour costs are capitalised as incurred. Property, plant and equipment (“PPE”) excludes investment property and is stated at cost less accumulated depreciation and impairment losses, if any. Assets are depreciated on the straight-line method to their expected residual values over their estimated useful lives from the financial year following acquisition. Property, plant and equipment include capitalised employee, interest and other costs that are directly attributable to construction of these assets. Property, plant and equipment under the course of construction is not depreciated and is carried at cost less impairment. Owner-occupied property is classified within PPE. Depreciation is charged as follows: up to 50 years Buildings Interlinks up to 30 years Plant, mains cables and services up to 60 years up to 15 years Fixtures and fittings Up to 4 years Computer equipment Up to 10 years Vehicles The gain or loss arising on the disposal or retirement of an asset is determined as the difference between the sales proceeds and the carrying amount of the asset and is recognised in the consolidated income statement. Customer contributions in respect of additions to plant are treated as deferred income within trade and other payables which is classified as non-current liabilities and released to the income statement over the estimated operational lives of the related assets. Right of use assets Right-of-use assets are measured at cost, less any accumulated depreciation and impairment losses, and adjusted for any remeasurement of lease liabilities. The cost of right of use assets includes the amount of lease liabilities recognised, initial direct costs incurred, and lease payments made at or before the commencement date less any lease incentives received. Where a modification to a lease agreement decreases the scope of the lease, the carrying amount of the right of use asset is adjusted and a gain or loss is recognised in proportion to the decrease in scope of the lease. All other modifications to lease agreements are accounted for as a reassessment of the lease liability with a corresponding adjustment to the right of use asset. Impairment of property, plant, equipment and intangible assets At the end of each reporting period, the Group reviews the carrying amounts of its PPE and intangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any). When it is not possible to estimate the recoverable amount of an individual asset, the Group estimates the recoverable amount of the cash-generating unit to which the asset belongs. When a reasonable and consistent basis of allocation can be identified, assets are also allocated to individual cash-generating units, or otherwise they are allocated to the smallest group of cash-generating units for which a reasonable and consistent allocation basis can be identified. Recoverable amount is the higher of fair value less costs of disposal and value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset for which the estimates of future cash flows have not been adjusted. If the recoverable amount of an asset (or cash-generating unit) is estimated to be less than its carrying amount, the carrying amount of the asset (or cash-generating unit) is reduced to its recoverable amount. Where an impairment loss subsequently reverses, the carrying amount of the asset (or cash-generating unit) is increased to the revised estimate of its recoverable amount, so that the increased carrying amount does not exceed the carrying amount that would have been determined had no impairment loss been recognised for the asset (or cash-generating unit) in prior years. A reversal of an impairment loss is recognised immediately in the consolidated income statement, unless the relevant asset is carried at a revalued amount, in which case the reversal of the impairment loss is stated as a revaluation increase. JERSEY ELECTRICITY Annual Report and Accounts 2023 102 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 1 Accounting Policies (continued) Investment properties Investment properties are stated at fair value at the balance sheet date. Gains or losses arising from changes in the fair value of investment properties are included in the consolidated income statement for the period in which they arise. The Group’s policy on freehold properties is to classify it as an investment property both when the property is held for capital appreciation or rental purposes and when it is fully occupied by external tenants. Investment in joint arrangement The results, assets and liabilities of the joint arrangement are incorporated using the equity method. Investment in the joint arrangement is therefore carried in the consolidated balance sheet at cost as adjusted by changes in the Group’s share of net assets, less any impairment. Inventories Inventories are stated at the lower of cost and net realisable value. Cost comprises direct materials and, where applicable, direct labour and overheads that have been incurred in bringing the inventories to their location and condition at year end. Cost is calculated using the weighted average method. Net realisable value represents the estimated selling price. Financial instruments Cash and cash equivalents Cash and cash equivalents comprise cash and short-term deposits with an original maturity of three months or less. Short-term investments Short-term investments comprise cash deposits which are readily convertible to a known amount of cash, subject to an insignificant risk of change in value. Trade and other receivables Trade receivables are initially recognised at invoice value which is deemed to be fair value and do not carry any interest and are reduced by appropriate allowances for estimated irrecoverable amounts. The Group applies the IFRS 9 simplified approach to measuring expected credit losses which uses a lifetime expected loss allowance for all trade receivables. The Group’s assessment for calculating expected credit losses is made by reference to its historical collection experience, including comparisons of the relative age of the individual balance and the consideration of the actual write-off history. The provisioning rates applied in the calculation are reviewed on an annual basis to reflect the latest historical collection performance data and management’s expectation of future performance and industry trends. Furthermore, where the Group has assessed a known risk of recoverability relating to known customers these balances are provided for in full. Trade and other payables Trade and other payables are initially recognised at invoice value which is deemed to be fair value and are not interest bearing and are subsequently stated at their amortised cost. Amortised cost is considered by the Directors to be equivalent to invoiced value. Borrowings Borrowings are measured at amortised cost using the effective interest method. Interest expense is recognised by applying the effective interest rate. Derivative financial instruments Derivatives are initially recognised at fair value at the date a derivative contract is entered into and are subsequently remeasured to their fair value at each balance sheet date. Changes in the fair value of derivative financial instruments which are designated as highly effective hedges of future cash flows are recognised directly in other comprehensive income and any ineffective portion is recognised immediately in the consolidated income statement. When hedges mature that do not result in the recognition of an asset or a liability, amounts deferred in other comprehensive income are recognised in the consolidated income statement in the same period in which the hedged item affects net profit or loss. Changes in the fair value of derivative financial instruments that do not qualify for hedge accounting are recognised in the consolidated income statement as they arise. Hedge accounting is discontinued when the hedging instrument expires or is sold, terminated or exercised, or no longer qualifies for hedge accounting. Until that time, any cumulative gain or loss on the hedging instrument recognised in other comprehensive income is kept in equity until the forecasted transaction occurs. If a hedged transaction is no longer expected to occur, the net cumulative gain or loss that has been recognised in other comprehensive income is transferred to the consolidated income statement. Following the adoption of IFRS 9 and as permitted by this standard, the Group has elected to continue to apply the hedge accounting requirements of IAS 39. This policy choice will be periodically reviewed to consider any changes in our risk management activities. JERSEY ELECTRICITY Annual Report and Accounts 2023 103 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 1 Accounting Policies (continued) Financial instruments (continued) Borrowing costs Borrowing costs directly attributable to the acquisition, construction or production of qualifying assets, which are assets that necessarily take a substantial period of time to get ready for their intended use or sale, are added to the cost of those assets, until such time as the assets are substantially ready for their intended use or sale. Investment income earned on the temporary investment of specific borrowings pending their expenditure on qualifying assets is deducted from the borrowing costs eligible for capitalisation. All other borrowing costs are recognised in the consolidated income statement in the period in which they occurred. Dividends Dividends are recorded in the Group’s financial statements in the period in which they are approved by the Company’s shareholders. Interim dividends are recorded in the period in which they are paid. Share capital Ordinary shares are classified as equity. Mandatorily redeemable preference shares are classified as liabilities. Incremental costs directly attributable to the issue of new shares or options are shown as a deduction, net of tax, from the proceeds. Provisions Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, and where it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. Provisions are reviewed at each balance sheet date and are adjusted to reflect the current best estimate. Retirement benefits The Company provides pensions through both a defined contributions scheme and a defined benefit scheme. In the latter the cost of providing benefits is determined using the projected unit credit method, with full actuarial valuations being carried out at a minimum every three years. Actuarial gains and losses are recognised in full, directly in retained earnings in the period in which they occur and are shown in the statement of comprehensive income. The net figure derived from the current service cost element of the pension charge, the expected return on pension scheme assets and interest on pension scheme liabilities, including past service cost, is deducted in arriving at operating profit. Retirement benefits recorded in the balance sheet represent the net financial position of the Group’s defined benefit pension scheme. Under the Scheme regulations, following settlement of the final obligation by the Trust, any remaining surplus held by the fund would be passed back to the company. Share-based payments Equity-settled share-based payments to employees and others providing similar services are measured at fair value of the equity instruments at the grant date. The fair value excludes the effect of non-market-based vesting conditions. Details regarding the determination of the fair value of equity-settled share-based transactions are not separately disclosed due to their immaterial value. The fair value determined at the grant date of the equity-settled share-based payments is expensed over the vesting period, based on the Group’s estimate of equity instruments that will eventually vest. At each balance sheet date, the Group revises its estimate of the number of equity instruments expected to vest because of the effect of non-market-based vesting conditions. The impact of the revision of the original estimates, if any, is recognised in the income statement such that the cumulative expense reflects the revised estimate, with a corresponding adjustment to equity reserves. Accounting developments In preparing these Consolidated Financial Statements, the Group has applied all relevant IFRS, IAS and Interpretations issued by the IFRIC which have been adopted by the EU as of the date of approval of these Consolidated Financial Statements. The following new accounting standards, amendments to existing accounting standards and/or interpretations of existing accounting standards are mandatory for the current period and have been adopted by the Group. All other new standards, amendments to existing standards and new interpretations that are mandatory for the current year have no bearing on the operating activities and disclosures of the Group and consequently have not been listed. The Group has not adopted any new standards or interpretations that are not mandatory. New standards, amendments and interpretations effective or adopted by the Group Amendments to IAS 16 ‘Property, Plant and Equipment: Proceeds Before Intended Use’ is effective from 1 January 2022 and was endorsed by the UK Endorsement Board in April 2022. The standard has not had any impact on the financial reporting of the Group, given the nature of the amendments and the usual course of business. JERSEY ELECTRICITY Annual Report and Accounts 2023 104 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 1 Accounting Policies (continued) Financial instruments (continued) New standards, amendments and interpretations issued, but not yet adopted by the Group A number of standards, amendments and interpretations have been issued but not yet adopted by the Group within these financial statements, because application is not yet mandatory or because UK adoption remains outstanding at the date the financial statements were authorised for issue. IFRS 17 ‘Insurance contracts’ is effective from 1 January 2023 (1 October 2023 for the Group). The Group’s initial expectation is that adoption of this standard will not have a material impact on the Group’s consolidated financial statements. Amendments to IAS 12 ‘Deferred Tax related to Assets and Liabilities arising from a Single Transaction’ is effective from 1 January 2023 (1 October 2023 for the Group). Adoption of the amendment is expected to result in a gross up of deferred tax assets and liabilities but is not anticipated to have a material impact on the net deferred tax balances within the consolidated financial statements of the Group. There are a number of other interpretations and amendments issued but not yet effective at 30 September 2023. These are not anticipated to have a material impact on the Group’s consolidated financial statements. 2 Critical Accounting Judgements and key sources of estimation uncertainty In the application of the Group’s accounting policies, which are described in note 1, the Directors are required to make judgements, estimates and assumptions about the carrying amounts of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates. The estimates and underlying assumptions are monitored on an ongoing basis. Changes to accounting estimates are recognised in the period in which an estimate is revised if the modification affects only that period (or also in future periods if applicable). Critical accounting judgements The following are the critical judgements, that the Directors have made in the process of applying the Group’s accounting policies and are considered to have a significant effect on the amounts recognised in financial statements. i) Hedge accounting The Group utilises currency derivatives to hedge a proportion of its future purchases of electricity from France which currently extend to the next three calendar years. Judgement is applied in establishing the quantum of these future foreign exchange commitments as the volume and price of imported electricity vary annually. All such currency derivatives are fair valued, based on market values of equivalent instruments at the balance sheet date. ii) Decommissioning A judgement has been made that the Company does not meet the recognition criteria (set out in IAS 37 Provisions) as it does not have any set obligation to decommission any of our material assets, but a risk exists that costs may be incurred in the future. The assets concerned are our power station at La Collette, which is leasehold with a current end date of 2056, and our submarine cables to France and Guernsey. None of the assets have a definitive planning or legal obligation to decommission at the end of life but obligations could develop over time, for example, for environmental reasons. There are varying external opinions as to whether subsea cables should be left in place, or removed, at the end of their useful life as over time the interconnector asset becomes part of the marine infrastructure. Key sources of estimation uncertainty The key assumptions concerning the future, and other key sources of estimation and uncertainty at the reporting date that may have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are disclosed below. Retirement benefit obligations The Group provides pensions through a defined benefits scheme for a number of its employees which is accounted for in accordance with IAS 19 ‘Employee Benefits’. The benefit obligation is discounted at a rate set by reference to market yields at the end of the reporting period on high quality corporate bonds. Significant judgement is required when setting the criteria for bonds to be included in the population from which the yield curve is derived. The most significant criteria considered for the selection of bonds include the issue size of the corporate bonds, quality of the bonds and the identification of outliers which are excluded. The discount rate used in 2023 was 5.4% and in 2022 was 5.2%. JERSEY ELECTRICITY Annual Report and Accounts 2023 105 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 3 Business Segments The business segments below are those reported to the Directors for the purposes of resource allocation and performance assessment: JERSEY ELECTRICITY Annual Report and Accounts 2023 2023 2023 2023 2022 2022 2022 External Internal Total External Internal Total £000 £000 £000 £000 £000 £000RevenueEnergy – arising during the course of ordinary business 97,053 89 97,142 89,683 100 89,783 Building Services 3,349 831 4,180 3,365 780 4,145 Retail 18,514 56 18,570 18,695 41 18,736 Property 2,350 641 2,991 2,345 639 2,984 Other* 3,812 466 4,278 3,333 625 3,958 125,078 2,083 127,161 117,421 2,185 119,606 Intergroup elimination (2,083) (2,185) Revenue 125,078 117,421Operating profitEnergy profit before rebate of past energy costs** 9,329 7,502 Rebate of past energy costs 3,593 -Energy profit including rebate 12,922 7,502Building Services 162 266 Retail 917 1,174 Property 1,149 1,436 Other* 587 508 15,737 10,886 Revaluation of investment properties (1,215) 1,020 Operating profit 14,522 11,906 Finance income 1,871 218 Finance costs (1,528) (1,523) Profit from operations before taxation 14,865 10,601 Taxation (3,432) (2,135)Profit from operations after taxation 11,433 8,466 Attributable to: Owners of the Company 11,280 8,326 Non-controlling interests 153 140 11,433 8,466 *The Other segment includes the divisions of Jersey Energy and Jendev as well as Jersey Deep Freeze Limited, the Group’s sole subsidiary. Materially, all the Group’s operations are conducted within the Channel Islands. All transfers between divisions are on an arms‑length basis. Revaluation of investment properties is shown separately from Property operating profit. Revenues disclosed by the business segments above are recognised both on a point in time and over time basis. The treatment of revenue recognition in accordance with IFRS 15 is detailed for each of these business segments in note 1 to these financial statements.**During the year ended 30 September 2023, the Company received a credit which has been disclosed as ‘Rebate of past energy costs – non-recurring item’ within gross profit in these financial statements. This was a rebate from the French network operator (RTE) in respect of payments made in 2022 which they were instructed to return to us as part of a regulatory decision due to volatility in the energy marketplace during 2022. Due to the unknown timing, amount and eligibility regarding this reimbursement, it was not possible to disclose this rebate in relation to the prior year ending 30 September 2022. 106 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 4 Directors and Employees Detailed information in respect of Directors’ shareholdings and emoluments, pensions and benefits is given in the Remuneration Committee Report. The number of persons (full time equivalents) employed by the Company (including non-Executive Directors) at 30 September was as follows: 5 Group Operating Profit Operating profit is after charging/(crediting): JERSEY ELECTRICITY Annual Report and Accounts 2023 2023 2022 Number NumberEnergy 265 253Other businesses 92 92Trainees 17 18 374 363The aggregate payroll costs of these persons were as follows: 2023 2022 £000 £000Wages and salaries 21,317 20,144Social security costs 1,184 1,097Pension* 1,622 2,888 24,123 24,129Capitalised manpower costs** (1,772) (1,748) 22,351 22,381* The pension costs above relate to the defined benefit pension scheme note 16. The contributions recognised as an expense relating to the defined contribution scheme are included within wages and salaries and amount to £0.8m (2022: £0.7m).** Capitalised manpower costs are included in note 10 under categories ‘Mains cables and services’, ‘Fixtures, fittings, vehicles’ and ‘Interlinks’ 2023 2022 £000 £000 Fees payable to Group auditor Auditor’s remuneration for audit services 447 264Auditor’s remuneration for non-audit services - -Other operating chargesDepreciation of property, plant, equipment and right-of-use assets (note 10) 11,203 10,809Amortisation of intangible assets note 9 378 285Movement in expected credit losses 240 25 107 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 6 Taxation JERSEY ELECTRICITY Annual Report and Accounts 2023 2023 2022 £000 £000Current tax: Jersey Income Tax - ordinary activities 3,301 2,088Total current tax 3,301 2,088 Deferred tax:Current year 131 47Total tax on profit on ordinary activities 3,432 2,135The differences between the total tax charge shown above and the amount calculated by applying the standard rate of Jersey Income Tax to the profit before tax is as follows: 2023 2022 £000 £000Profit from ordinary activities before tax 14,865 10,601Tax on profit on ordinary activities at standard income tax rate of 20% (2021: 20%) 2,973 2,120Effects of:Expenses not deductible for tax purposes 343 42Income not taxable for tax purposes (197) (339)Non-qualifying depreciation 313 312Group current tax charge for year 3,432 2,135The following outlines the major deferred tax (assets)/liabilities recognised by the Group and Company:Group and Company 2023 2022 £000 £000Accelerated capital allowances 26,427 26,280 Derivative financial instruments (114) 559 Pensions 5,109 5,287 Provisions for deferred tax 31,422 32,126 Deferred tax movements in the year:Group and Company 2023 2022 £000 £000At 1 October 32,126 29,321 Charged to profit and loss account 131 47 (Credited)/charged to statement of comprehensive income (835) 2,758 At 30 September 31,422 32,126 The Company is taxed solely in Jersey as it has no legal presence in any other jurisdiction. The applicable rate of income tax for utility companies in Jersey is 20%. There are no current indications, political or otherwise, that these rates are expected to change in the foreseeable future. The effective tax rate on pre-tax profits is 23% (2022: 20%) due to the way capital allowances are applied in place of depreciation expenses which are included in the pre-tax profit figure. As the tax liability rests with the Government of Jersey, the right to offset assets and liabilities allows the balance sheet to show the net deferred tax liability position.There is no tax impact on the Group arising from the proposed dividend shown in note 7.108 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 7 Dividends Paid and Proposed Equity: 8 Earnings Per Ordinary Share Earnings per Ordinary and ‘A’ Ordinary share (basic and diluted) of 36.81p (2022: 27.17p) are calculated on the Group profit, after taxation, of £11,280,000 (2022: £8,326,000), and on the 30,640,000 (2022: 30,640,000) Ordinary and ‘A’ Ordinary shares in issue during the financial year and at 30 September 2023. There are no share options in issue nor any impact arising from the vesting of the employee share option scheme and therefore there is no difference between basic and diluted earnings per share. JERSEY ELECTRICITY Annual Report and Accounts 2023 Per Share In Total 2023 2022 2023 2022 pence pence £000 £000Ordinary and ‘A’ Ordinary:Dividend paid final for previous year 10.80 10.20 3,309 3,125 interim for current year 8.00 7.60 2,451 2,328 18.80 17.80 5,760 5,453Dividend proposed final for current year 11.40 10.80 3,493 3,309The proposed dividend is subject to approval at the forthcoming AGM and has not been included as liabilities in these financial statements. These dividends are shown net of 20% tax.Dividends paid out to non-controlling interests in relation to Jersey Deep Freeze Limited are disclosed in note 18. 109 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 9 Intangible Assets JERSEY ELECTRICITY Annual Report and Accounts 2023 Computer Software £000CostCost as at 1 October 2022 2,740Additions 92Disposals (62)At 30 September 2023 2,770AmortisationAt 1 October 2022 1,773Charge for the year 378Disposals (62)At 30 September 2023 2,089Net book valueAt 30 September 2023 681 Computer Software £000CostCost as at 1 October 2021 2,421Additions 319At 30 September 2022 2,740AmortisationAt 1 October 2021 1,488Charge for the year 285At 30 September 2022 1,773Net book valueAt 30 September 2022 967The above amortisation charges are included within operating expenses in the consolidated income statement.The gross carrying amount of intangible assets with a net book value of zero at 30 September 2023 was £1.5m (2022: £1.3m). The average remaining useful life of intangible assets is 3 years.110 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 10 Property, plant, equipment, right of use assets and investment properties JERSEY ELECTRICITY Annual Report and Accounts 2023 Freehold Mains Fixtures, Land Cables Fittings Right and Leasehold and and of Use Investment Buildings Buildings Plant Services Vehicles Interlinks Total Assets Properties £000 £000 £000 £000 £000 £000 £000 £000 £000Cost or valuationAt 1 October 2022 37,610 18,022 118,934 106,047 24,081 98,220 402,914 3,610 28,830Expenditure/lease additions 406 111 2,960 5,356 2,075 68 10,976 - -Revaluation - - - - - - - 45 (1,215)Disposals - (3) (575) - (764) - (1,342) - -At 30 September 2023 38,016 18,130 121,319 111,403 25,392 98,288 412,548 3,655 27,615Depreciation At 1 October 2022 12,615 8,462 74,557 37,225 14,245 39,575 186,679 330 -Charge for the year 754 419 3,215 1,564 2,004 3,116 11,072 131 -Disposals - (3) (575) - (761) - (1,339) - -At 30 September 2023 13,369 8,878 77,197 38,789 15,488 42,691 196,412 461 - Net book value at30 September 2023 24,647 9,252 44,122 72,614 9,904 55,597 216,136 3,194 27,615 Freehold Mains Fixtures, Land Cables Fittings Right and Leasehold and and of Use Investment Buildings Buildings Plant Services Vehicles Interlinks Total Assets Properties £000 £000 £000 £000 £000 £000 £000 £000 £000Cost or valuationAt 1 October 2021 37,166 17,373 115,789 101,639 22,987 98,182 393,136 3,326 27,810Expenditure/lease additions 515 281 3,513 4,408 1,628 38 10,383 344 -Revaluation - - - - - - - (60) 1,020Reclassification - 368 (368) - - - - - -Disposals (71) - - - (534) - (605) - -At 30 September 2022 37,610 18,022 118,934 106,047 24,081 98,220 402,914 3,610 28,830DepreciationAt 1 October 2021 11,909 8,016 71,645 35,729 12,824 36,463 176,586 213 -Charge for the year 777 405 2,953 1,496 1,949 3,112 10,692 117 -Reclassification - 41 (41) - - - - - -Disposals (71) - - - (528) - (599) - -At 30 September 2022 12,615 8,462 74,557 37,225 14,245 39,575 186,679 330 -Net book value at30 September 2022 24,995 9,560 44,377 68,822 9,836 58,645 216,235 3,280 28,830111 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 10 Property, plant, equipment, right of use assets and investment properties (continued) Property, plant and Equipment Depreciation is included in operating costs in the consolidated income statement. No depreciation is charged on freehold land. The gross carrying amount of property, plant and equipment still in use with a net book value of zero at 30 September 2023 was £62.8m (2022: £61.3m). Right of Use assets The Group leases land and buildings as part of its Energy business, classified as of right of use assets. In addition to the depreciation expense relating to right of use assets of £131k (2022: £117k), the finance costs included in the consolidated income statement arising from the lease liability was £151k (2022: £134k). The maturity analysis of lease liabilities is presented in note 15. Investment properties Investment properties are made up of a portfolio of commercial and residential properties. Two commercial leases are held with B&Q and The Medical Centre. The B&Q lease is a fully-repairing lease with a 48-year term from May 2000 and a tenant-only break option, which in March 2021 deferred to May 2038. The Medical Centre lease is an internal repairing lease with a 30-year term from May 2005 and two remaining break options at 20 and 25 year anniversaries. The Company is obliged to keep the Medical Centre wind, watertight and structurally sound, whilst no obligations exist to the Company with regards to the B&Q lease which is fully repairing. The residential properties comprise 29 units which are let out on licences or leases with terms no greater than one year. The investment properties were valued as at 30 September 2023 by independent professionally qualified valuers who hold a recognised relevant professional qualification and are based in Jersey with knowledge of the local market. The properties are held for investment purposes, primarily in freehold ownership and thus the valuation is of the freehold interests based on market value, in accordance with the latest edition of the Royal Institution of Chartered Surveyors (RICS) Valuation – Global Standards, January 2022 (the “Red Book”). Market value is defined in the Red Book as “The estimated amount for which an asset or liability should exchange on the valuation date between a willing buyer and a willing seller in an arm’s length transaction after proper marketing and where the parties had each acted knowledgeably, prudently and without compulsion. At each financial year-end the finance department verifies major inputs to the independent valuation report, assesses property valuation movements and holds discussions with the independent valuer. Commercial properties have been valued on the basis of an equivalent yield of 6.25% for the B&Q site and 9.0% for the medical centre before deductions for acquisition costs. Therefore, these are understood to be level 3 fair value. If yields were 50 basis points higher, the valuation of commercial properties would increase by £1.1m. If yields were 50 basis points lower, the valuation of commercial properties would decrease by £1.2m. The movements in level 3 fair values are as follows: Movement in valuation of Commercial Properties At 1 October Revaluation At 30 September 2023 £000 15,770 (1,150) 14,620 2022 £000 15,850 (80) 15,770 In the case of residential properties, the valuation is based on market value assuming vacant possession. The valuation is based on the comparable method, by reference to recent local market transactions of similar properties and is therefore deemed to be of level 2 fair value. The rental income arising from the properties during the year was £1,428k (2022: £1,456k) with maintenance and repair costs of £331k (2022: £203k). Under the terms of the lease arrangements with residential tenants, the Company is obliged to keep the rented premises in a good state of condition and repair. In accordance with IAS40 investment properties are not depreciated. The minimum lease payments receivable are detailed in note 21. JERSEY ELECTRICITY Annual Report and Accounts 2023 112 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 11 Other Investments Principal group investments The Company has investments in the following subsidiary undertakings and joint arrangement which principally affected the profits or net assets of the Group. 12 Inventories The amounts attributed to the different categories within inventories are as follows: : JERSEY ELECTRICITY Annual Report and Accounts 2023 2023 2022 £000 £000Joint arrangement 5 5 Country of incorporation or principal business Principal Financial address activity Shareholding % Holding Year EndJoint arrangement:Channel Islands Electricity Grid Limited Jersey Administration of cable 5,000 Ordinary 50 30 November links between France, Jersey and GuernseySubsidiary undertaking: Jersey Deep Freeze Limited Jersey Sale and maintenance 51 Ordinary 51 30 September of refrigeration and catering equipment Jersey Offshore Wind Limited Jersey Investment in offshore 2 Ordinary 100 30 September wind (electricity generation) projects Channel Islands Electricity Grid Limited (CIEG)CIEG is a 50%/50% joint venture between Jersey Electricity Plc and Guernsey Electricity Limited. The principal activity of the business is to administer the ongoing operations of the cable links between France, Jersey and Guernsey. The Company’s interest in CIEG is accounted for as a joint arrangement under IFRS 11 ‘Joint arrangements’.Jersey Deep Freeze Limited The Company owns 51% (2021: 51%) of the issued ordinary share capital of Jersey Deep Freeze Limited, a Jersey company whose principal business is the sale and maintenance of refrigeration equipment to commercial businesses.The results are consolidated into these Group financial statements, as the Group is considered to exert control under IFRS 10. Jersey Offshore Wind Limited This wholly owned subsidiary was incorporated on 29th March 2023. The entity was set up in support to JE’s exploration of offshore wind. 2023 2022 £000 £000Fuel oil 3,932 1,887Commercial stocks and work in progress 3,811 4,068 Generation, distribution spares and sundry 1,444 1,218 9,187 7,173 During the year £15.1m (2022: £15.1m) was recognised directly in cost of sales in respect of inventories sold or used in operations or production. 113 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 13 Trade and Other Receivables 14 Trade and Other Payables JERSEY ELECTRICITY Annual Report and Accounts 2023 2023 2022 £000 £000Amounts receivable within one year:Trade receivables 21,036 17,436 Prepayments and other receivables 4,923 2,498 25,959 19,934Amounts receivable after more than one year: Secured loan accounts 300 300 Unbilled revenues included within trade and other receivables in the balance sheet at 30 September 2023 amounted to £6.1m (2022: £6.1m).The secured loans include a loan to a Director.The fair value of trade and other receivables is considered by the Directors to be equivalent to its carrying value. 2023 2022 £000 £000Amounts falling due within one year:Trade payables 518 2,202 Other payables including taxation and social security 10,316 10,203 Accruals 7,796 8,132 Deferred revenue 829 506 19,459 21,043Amounts falling due after more than one year: Accruals 89 102 Deferred revenue 26,160 25,060 26,249 25,162 The fair value of trade and other payables is considered by the Directors to be equivalent to its carrying value.114 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 15 Borrowings JERSEY ELECTRICITY Annual Report and Accounts 2023Unsecured borrowing at amortised cost 2023 2022 £000 £000Loan obtained from private placement 30,000 30,000 A long-term loan of £30m was drawn down on 17 July 2014 via a private placement and is in place with Pricoa Capital Group (an affiliate of Prudential Financial, Inc). The loan consists of two tranches: a. £15m for 20 years at a fixed rate coupon of 4.41% b. £15m for 25 years at a fixed rate coupon of 4.52%The terms of the loan contain financial covenants which require a net debt to regulated asset value ratio of less than 50% and an EBITDA to borrowings cost ratio greater than 4%, as defined in the loan agreement. The calculations are carried out based on the Group’s interim and annual performance and position. The Group continues to meet these covenants.In addition, borrowings are supplemented by an unsecured five year £10m revolving credit facility (RCF) with the Royal Bank of Scotland International Limited (RBSI) which provides flexibility to the Group when the timing of future planned capital expenditure is variable. The facility is due to expire in July 2024. This facility bears the same financial covenant restrictions as the private placement above. A one year £2m overdraft facility also exists with RBSI. Neither of the credit facilities were drawn at 30 September 2023.The fair value of the loan obtained from the private placement at 30 September 2023 is considered to be £24.5m (2022: £25.9m) based on the interest rate offered by UK 15 and 20 year bonds as a proxy to the risk free rate at this date coupled with the deemed credit risk margin included within the overall rate at the inception of the loan. The loan is classified as level 2 in the fair value hierarchy.Lease liabilities 2023 2022 £000 £000At 1 October 3,320 3,107 Additions during the year 45 285 Unwind of discount 151 134 Repayment in the year (242) (206) 3,274 3,320As at 30 September: – Current 81 69 – Non-current 3,193 3,251 3,274 3,320 Right of use assets recognised under lease arrangements are detailed within note 10.The maturity of future lease liabilities are as follows: 2023 2022 £000 £000Payable within one year 227 228 After one year but within five years 908 871 After five years but within ten years 1,094 1,089After ten years 4,980 5,718 7,209 7,906 Less: future finance charge (3,935) (4,586) Present value of lease obligations 3,274 3,320 115 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 16 Pensions Introduction The Company sponsors a funded defined benefit pension scheme for qualifying Jersey employees – the Jersey Electricity Pension Scheme. The Scheme is administered by a separate board of Trustees, which is legally separate from the Company. The Trustees are composed of representatives of both the employer and employees. The Trustees are required by law to act in the interest of all relevant beneficiaries and are responsible for the investment policy for the assets and the day-to-day administration of the benefits. Under the Scheme, employees are entitled to annual pensions on retirement at age 65 of one-sixtieth or one eightieth (depending on the category of membership) of the final pensionable salary for each year of service. Pensionable salary is defined as the best successive 12 months’ salary in the past three years. Benefits are also payable on death and following other events such as withdrawing from active service. No other post-retirement benefits are provided to these employees. Profile of the Scheme The Defined Benefit Obligation (DBO) includes benefits for current employees, former employees and current pensioners. Broadly, about 38% of the DBO is attributable to current employees, 8% to deferred pensioners and 54% to current pensioners. The Scheme duration is an indicator of the weighted-average time until benefit payments are made. For the Scheme as a whole, the duration is around 15 years at 30 September 2023 reflecting the approximate split of the defined benefit obligation. Funding requirements The last funding valuation of the Scheme was carried out by a qualified actuary at 31 December 2021 and showed a surplus of £17.1m. The Company has agreed to pay contributions of 20.6% (26.6% for non-contributory members) of pensionable salaries in respect of current accrual, with contributory members paying a further 6% of pensionable salaries. The next funding valuation is due no later than 31 December 2024. Risks associated with the scheme The Scheme exposes the Company to some risks, the most significant of which are: Asset volatility The DBO is calculated using a discount rate set with reference to corporate bond yields. If assets underperform this yield, this will create a deficit. The Scheme holds a significant proportion of growth assets (such as equities) which, though expected to outperform corporate bonds in the long-term, create volatility and risk in the short-term. The allocation to growth assets is monitored to ensure it remains appropriate given the Scheme’s long-term objectives. Changes in bond yields A decrease in corporate bond yields will increase the value placed on the Scheme’s DBO for accounting purposes, although this will be partially offset by an increase in the value of the Scheme’s bond holdings. Inflation risk A portion of the Scheme’s DBO is linked to inflation, and higher inflation leads to a higher DBO. Most of the assets are either unaffected by or only loosely correlated with inflation, meaning that an increase in inflation may also increase the deficit. Life expectancy Most of the Scheme’s obligations are to provide benefits for the lifetime of the member, so increases in life expectancy will result in an increase in the DBO. Risk management The Company and Trustees have agreed a long-term strategy for reducing investment risk as and when appropriate. This includes an asset-liability matching policy which aims to reduce the volatility of the funding level of the Scheme by investing in assets which perform in line with the liabilities of the Scheme. JERSEY ELECTRICITY Annual Report and Accounts 2023Asset class Target weightingGrowth portfolio 69% Global Equities 26% Hedge Funds 30% Multi Asset Credit 13%Matching portfolio 31% Liability Driven Investment (“LDI”) 31%Total 100% 116 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 16 Pensions (continued) Risk management continued Within the growth portfolio, Global Equities is expected to outperform the liabilities over the long term. The equity allocation is allocated equally across three active global equity managers with contrasting investment styles. The Hedge Funds provide diversification to equity markets within the growth portfolio, whilst still aiming to outperform the liabilities. The Multi Asset Credit allocation offers exposure to the credit universe and has a more defensive stance than equity. The matching portfolio consists of a Liability Driven Investments (LDI) strategy which includes the use of fixed interest government bonds (gilts), index-linked gilts, cash and various derivative instruments such as swaps and repurchase agreements. The strategy is used with the aim to match the interest rate and inflation exposure of a portion of the Scheme’s liabilities and help reduce the funding level volatility. Since Q2 2020, the Scheme has seen a steady improvement in the funding level. Therefore, a de-risking framework was put in place whereby an improvement in the funding level to a predefined level will trigger a de-risking step, which involves reducing assets in the growth portfolio in favour of the matching portfolio. The de-risking framework is reviewed by the Trustees on a regular basis and upon changes in the investment strategy or following market shocks. Over 2023, the Trustees reviewed the LDI strategy and agreed to implement a more bespoke LDI approach alongside enhanced monitoring to more closely manage interest rate, inflation rate, and liquidity risk. The Trustees insure certain benefits which are payable on death before retirement. Reporting at 30 September 2023 The results of the latest funding valuation at 31 December 2021 have been adjusted to the new balance sheet date, taking account of experience over the period since 31 December 2021, changes in market conditions, and differences in the financial and demographic assumptions. The present value of the Defined Benefit Obligation, and the related current service cost, were measured using the projected unit credit method. The principal assumptions used to calculate the liabilities under IAS 19 are as follows: Main financial assumptions JERSEY ELECTRICITY Annual Report and Accounts 2023 Value at 30 Value at 30 September September 2023 2022 % p.a. % p.a.Discount rate 5.4 5.2 Jersey RPI inflation 3.6 3.7Pension increases in payment – Short term (year 1) - - – Long term (year 2 onwards) - - Pension increases in payment for pensions purchased with AVCs: 3.6 3.7 Salary increase:– Short term (year 1) 8.0 6.0 – Short term (year 2) 3.6 5.0 – Long term (year 3 onwards) 3.6 3.7 The financial assumptions reflect the nature and term of the Scheme’s liabilities. 117 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 16 Pensions (continued) Main demographic assumptions Assets The Scheme assets are invested in the following asset classes. All assets have a quoted market value in an active market. JERSEY ELECTRICITY Annual Report and Accounts 2023 Value at 30 September 2023 Value at 30 September 2022Post-retirement mortality base table SAPS “S3P” (All) tables for males and SAPS “S3P” (All) tables for males and SAPS “S3P” (Mid) tables for females SAPS “S3P” (Mid) tables for females with 95% scaling with 95% scalingPost-retirement mortality future improvements CMI 2022 projections (A = 0.0%, CMI 2021 projections (A = 0.0%, Sk = 7.0) with long-term Sk = 7.0) with long-term improvements of 1.25% p.a. improvements of 1.25% p.a.Life expectancy for male currently aged 60 26.4 27.0Life expectancy for female currently aged 60 28.5 29.0Life expectancy at 60 for male currently aged 40 27.9 28.5Life expectancy at 60 for female currently 30.0 30.5aged 40 Pre-retirement mortality DB transfers 0% of deferred members are 0% of deferred members are assumed to transfer out assumed to transfer outAge difference A male member is assumed to be A male member is assumed to be 3 years older than his wife/partner 3 years older than his wife/partner A female member is assumed A female member is assumed to be to be 1 year younger than her 1 year younger than her husband/partner husband/partnerProportion married 85% of males and 62.5% of females 85% of males and 62.5% of females are assumed to be married at are assumed to be married at retirement or earlier death retirement or earlier deathCash commutation Active and deferred members Active and deferred members commute 20% of pension at a rate commute 20% of pension at a rate equivalent to 90% of the value equivalent to 90% of the value of the member’s pension of the member’s pensionThe mortality assumptions are based on the recent actual mortality experience of Scheme members and allow for expected future improvements in mortality rates. Value at 30 Value at 30 September September 2023 2022 % p.a. % p.a.LDI/UK Gilts 27,709 14,915 Equities 29,650 38,925 Diversified Growth Funds 53,395 58,640 Cash and cash commitments 358 64 Total market value of assets 111,112 112,544 118 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 16 Pensions (continued) Reconciliation of funded status to balance sheet Profit and loss and comprehensive income JERSEY ELECTRICITY Annual Report and Accounts 2023 Value at 30 Value at 30 September September 2023 2022 % p.a. % p.a.Fair value of Scheme assets 111,112 112,544 Present value of funded Defined Benefit Obligation (85,566) (86,110) Funded status and asset recognised on the balance sheet 25,546 26,434 Related deferred tax liability (5,109) (5,287) Net pension asset 20,437 21,147 2023 2022Amounts falling due within one year: £000 £000Service costs: Current service cost 1,119 2,763 Past service cost 1,383 - Administration expenses 493 530Financing cost Interest on net defined benefit liability / (assets) (1,373) (405) Pension expense recognised in profit and loss 1,622 2,888Remeasurements in OCI: Return on plan assets (in excess of) / below that recognised in net interest 3,074 47,459 Actuarial gains due to changes in financial assumptions (1,692) (55,391) Actuarial gains due to changes in demographic assumptions (1,114) (375) Actuarial losses/(gains) due to liability experience 547 (669) Total amount recognised in OCI 815 (8,976) Total amount recognised in profit and loss and OCI 2,437 (6,088)Changes in Defined Benefit Obligation over the year 2023 2022 £000 £000Opening defined benefit obligation 86,110 142,295 Current service cost 1,119 2,763 Interest expense on DBO 4,365 2,937 Contributions by scheme participants 435 450 Actuarial gains on scheme liabilities arising from changes in financial assumptions (1,692) (55,391) Actuarial gains on scheme liabilities arising from changes in demographic assumptions (1,114) (375) Actuarial losses/(gains) on scheme liabilities arising from experience 547 (669) Net benefits paid out (5,587) (5,900) Past service cost 1,383 - Closing defined benefit obligation 85,566 86,110 119 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 16 Pensions (continued) Sensitivity analysis The tables below set out the impact to the balance sheet and profit and loss from changes to some of the key assumptions in the discount rate, salary increases, inflation and mortality. JERSEY ELECTRICITY Annual Report and Accounts 2023Changes to fair value of the Scheme assets during the year 2023 2022 £000 £000Opening fair value of Scheme assets 112,544 161,056 Interest income on Scheme assets 5,738 3,342 Remeasurement gains/(losses) on Scheme assets (3,074) (47,459) Contributions by the employer 1,549 1,585 Contributions by scheme participants 435 450 Net benefits paid out (5,587) (5,900) Administration costs incurred (493) (530) Closing fair value of Scheme assets 111,112 112,544 Actual return on scheme assets 2023 2022 £000 £000Interest income on Scheme assets 5,738 3,342 Remeasurement gain/(loss) on Scheme assets (3,074) (47,459) Actual return on Scheme assets 2,664 (44,117) Analysis of amounts recognised in OCI 2023 2022 £000 £000Total remeasurement (losses)/gains (815) 8,976Total (loss)/gain (815) 8,976 Change New value £000 £000 Discount rate: Following a 0.5% p.a. decrease in the discount rate Pension expense for the following year 582 762DBO at 30 September 2023 6,069 91,635Discount rate: Following a 0.5% p.a. increase in the discount rate Pension expense for the following year (593) (413)DBO at 30 September 2023 (5,516) 80,050Salary increases: Following a 0.5% p.a. increase in the salary increase Pension expense for the following year 156 336DBO at 30 September 2023 1,532 87,097Inflation rate: Following a 0.5% p.a. decrease in inflation Pension expense for the following year (166) 14DBO at 30 September 2023 (1,786) 83,780Inflation rate: Following a 0.5% p.a. increase in inflation Pension expense for the following year 174 354DBO at 30 September 2023 1,865 87,431Mortality Following a 1 year increase in life expectancy Pension expense for the following year 263 443DBO at 30 September 2023 3,780 89,316120 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 17 Share Capital 18 Non-controlling Interests 19 Financial Commitments JERSEY ELECTRICITY Annual Report and Accounts 2023 2023 2022 £000 £000At 1 October 144 158 Share of profit on ordinary activities after taxation 153 140 Dividends paid (165) (154)At 30 September 132 144Non-controlling interests represent 49% (2022: 49%) ownership of the issued ordinary share capital of Jersey Deep Freeze Limited. 2023 2022 £000 £000Five-year capital expenditure plans: Contracted 2,966 1,970Not contracted* 122,197 92,062 125,163 94,032*Although this sum is approved in principle it is still subject to formal business cases being reviewed in due course. Authorised Issued and Authorised issued and fully paid fully paid 2023 2023 2022 2022 £000 £000 £000 £000‘A’ Ordinary shares 5p each (2021: 5p each) 1,250 582 1,250 582Ordinary shares 5p each (2021: 5p each) 1,500 950 1,500 950 2,750 1,532 2,750 1,5325% Cumulative participating preference shares £1 each 100 100 100 1003.5% Cumulative non-participating preference shares £1 each 150 135 150 135 250 235 250 235Equity shares ‘A’ Ordinary shares entitle the holder to 1 vote for every 100 shares held whereas the Ordinary shares carry voting rights of 1 vote for every 20 shares held. At 30 September 2023 there were 11,640,000 ‘A’ Ordinary and 19,000,000 Ordinary shares in issue.Preference shares Preference shares are classified as financial liabilities under IFRS. Dividends paid to preference shareholders in the year were £9,000 (2022: £9,000) and are recorded in finance costs in the consolidated income statement. 5% preference shares carry voting rights of 1 vote per 5 shares and 3.5% preference shares carry voting rights of 1 vote per 10 shares.ESOP reserve The Jersey Electricity Employee Benefit Trust was established on 24 May 2012 when the Company introduced a new employee share scheme for eligible employees of the Group based on a three-year vesting period. As at 30 September 2023, 7,900 remain within the Trust as unallocated shares with a combined valuation of £35,000 representing a market value of £4.43 per share. These shares are expected to form part of a future employee share scheme. The Trust was funded by way of an interest free loan and for accounting purposes is seen as an extension of the Group.121 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 20 Leasing Operating leases with tenants The Group leases out all its investment properties and certain other freehold properties under operating leases. The future aggregate minimum rentals receivable under non-cancellable operating leases are as follows: 21 Derivatives and financial instruments and their risk management (i) Categories of financial instruments The carrying values of the financial assets and liabilities of the Group are as follows: JERSEY ELECTRICITY Annual Report and Accounts 2023 2023 2022 £000 £000No later than 1 year 1,611 1,676 Later than 1 year and no later than 2 years 1,447 1,254 Later than 2 years and no later than 3 years 1,398 1,254 Later than 3 years and no later than 4 years 1,020 1,206 Later than 4 years and no later than 5 years 1,020 1,020 Later than 5 years 9,236 10,257 15,732 16,667 Financial assets 2023 2022 £000 £000Fair value through other comprehensive income Derivative financial instruments 193 3,123Amortised costSecured loan accounts 300 300Trade and other receivables (excluding prepayments) 21,036 17,436Cash and cash equivalents 47,429 47,397 68,765 65,133Financial liabilities 2023 2022 £000 £000Fair value through other comprehensive income Derivative financial instruments 761 330Amortised costSecured loan accounts 30,000 30,000Trade and other payables 10,835 12,405Cash and cash equivalents 235 235 41,070 42,640The primary financial risk faced by the Group is foreign exchange exposure as the largest single cost in the consolidated income statement is the importation of electricity from Europe that is denominated in Euros.The Group’s currency exposure at 30 September 2023, taking into account the effect of forward contracts placed to manage such exposures, was £2.4m (2022: £2.4m) being the translated Euro liability due for imports made in September but payable in October.All financial instruments for which fair value is recognised or disclosed are categorised within the fair value hierarchy. This hierarchy is based on the underlying assumptions used to determine the fair value measurement as a whole and is categorised as follows:Level 1 financial instruments are those with values that are immediately comparable to quoted (unadjusted) market prices in active markets for identical assets or liabilities;Level 2 financial instruments are those with values that are determined using valuation techniques for which the basic assumptions used to calculate fair value are directly or indirectly observable (such as to readily available market prices); andLevel 3 financial instruments are shown at values that are determined by assumptions that are not based on observable market data (unobservable inputs).The derivative contracts for foreign currency shown above are classified as level 2 financial instruments and are valued using a discounted cash flow valuation technique. Future cash flows are estimated based on forward exchange rates (from observable forward exchange rates at the end of the reporting period) and contracted forward rates, discounted at a rate that reflects the credit risk of various counterparties. 122 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 21 Derivatives and financial instruments and their risk management (continued) (ii) Foreign exchange risk The Group utilises currency derivatives to hedge the payment of a proportion of its future purchases of power from France which currently extend to the next three calendar years. Due to the nature of the Euro denominated purchases being largely underpinned by contracted amounts the Group has accurate expectations of the values and timings of future liabilities, reducing the risk of exposure to hedge against ineffectiveness which would arise if units imported were to vary by more than 20% from established patterns. Foreign exchange hedging instruments are contracted to mature as the liabilities fall due and so minimise any timing or other uncertainties of future cash flows. Currency derivative JERSEY ELECTRICITY Annual Report and Accounts 2023 2023 2022 £000 £000Derivative assetsLess than one year 64 483Greater than one year 129 2,640Derivative liabilities Less than one year (536) (330)Greater than one year (255) -Total net (liabilities)/assets (568) 2,793Tax on items recorded through the balance sheet 113 559 (455) 2,234At the balance sheet date, the total notional amount of outstanding forward foreign exchange contracts that the Group has committed are as below:Forward foreign exchange contracts 2023 2022 £000 £000Less than one year - operational expenditure 36,395 33,855Greater than one year and less than three years 47,227 48,804 83,622 82,659The fair value of currency derivatives that are designated and ineffective as cash flow hedges amount to £nil (2022: £nil). In the current period amounts of £3.4m net were debited (2022: £4.8m credit) to equity, being £3.2m fair value loss (2022: £7.2m fair value gain) and £0.2m debit (2022: £2.4m debit) recycled to the consolidated income statement. Gains and losses on the derivatives are recycled through the consolidated income statement at the time the purchase of power is recognised.The table below provides the reconciliation for the cashflow reserve:Hedging Reserve 2023 2022 £000 £000At 1 October 2,234 (1,618)Amounts recycled from other comprehensive income to income statement (165) (2,382)Changes in fair value recognised in other comprehensive income (3,196) 7,197Tax on items recorded in other comprehensive income 672 (963)At 30 September (455) 2,234Given the limited exposure to foreign exchange rate risk at the year-end no sensitivity analysis has been presented.(iii) Commodity risk Power PurchasesThe Group has power purchase agreements with EDF in France. As at 30 September 2023, the import prices, but not volumes, have been substantially fixed for 2023. The Group entered into a 10-year framework agreement with EDF on 1 January 2013 which has a commitment to procure around 35% of expected volume requirements at known prices. During 2017 this agreement was extended by a further 5 years to 2027. The remainder of the requirement will be decided by a market pricing mechanism, but with no volume commitment, with a goal to deliver a degree of stability in tariff pricing to our customers. 123 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 21 Derivatives and financial instruments and their risk management (continued) (iv) Credit risk The Group’s principal financial assets are cash and cash equivalents, short-term investments and trade and other receivables. The Group’s credit risk is primarily attributable to its trade and other receivables. The amounts presented in the consolidated balance sheet are net of allowances for expected credit losses which are set out below. The trade and other receivables at 30 September 2023 outside agreed credit terms are as follows: Expected credit losses provision The Group applies the IFRS 9 simplified approach to measuring expected credit losses which assesses if a material expectation exists for lifetime expected loss allowances against all trade receivables based on historical realised write-downs. Where specific customers are viewed to be at risk of default due to known or expected economic circumstances, their receivable balances at the balance sheet date are provided for in full. An explanation of the Group’s assessment for calculating expected credit losses and balance write-offs is detailed in note 1. An expected credit losses provision is recorded against assets which are past due but for which no individual provision is made. This is calculated based on historical experience of levels of recovery. (v) Capital management Strong capital management is an integral part of the Directors’ strategy to achieve the Group’s stated objectives. The capital managed by the Group consists of borrowings, cash and cash equivalents and equity of the Group. The Directors review financial capital KPI’s on a monthly basis. The £30m private placement drawn down in July 2014 provides long-term funding to the Group supplemented by a five year £10m revolving credit facility. Liquid funds are managed daily and placed on short-term deposits maturing to meet liabilities when they fall due. The Group is subject to externally imposed capital requirements in respect of the borrowing facilities detailed in note 15. The Group has complied with these requirements throughout the year. JERSEY ELECTRICITY Annual Report and Accounts 2023 2023 2022 £000 £000Less than 30 days 1,454 1,194 Greater than 30 days 1,108 304 Greater than 60 days 231 156 Greater than 90 days 1,235 366 4,028 2,020 The credit risk on liquid funds and derivative financial instruments is limited because the counterparties are banks with high credit ratings assigned by international credit-rating agencies. The Group monitors its credit exposure to its counterparties via their credit ratings and through its treasury policy, thereby limiting its exposure to any one party to ensure that they are within Board approved limits and that there are no significant concentrations of credit risk.For trading related receivables, the credit worthiness and financial strength of customers is assessed at inception and on an ongoing basis. Payment terms are set in accordance with industry standards. Deposits are requested where credit knowledge of the customer is limited. The Group works closely with its customers to assist them in effectively managing their bill payments. The Group has no other significant concentration of credit risk. Exposure is spread over a large number of counterparties and customers with a maximum credit exposure of £26.5m (2022: £26.6m).Movements in the provision for expected credit losses were as follows: 2023 2022 £000 £000At 1 October 303 303Charge for expected credit losses - included within operating costs 240 25Amounts written (off)/back (53) (25)At 30 September 490 303Provision of impaired receivables (by age) is as follows: 2023 2022 £000 £0000-180 days 200 56181-360 days 140 101Greater than 360 days 150 146 490 303 124 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 21 Derivatives and financial instruments and their risk management (continued) (vi) Liquidity risk The Group maintains a strong liquidity position and manages the liquidity profile of its assets, liabilities and commitments so that cash flows are appropriately balanced and all financial obligations are met when due. JERSEY ELECTRICITY Annual Report and Accounts 2023Maturity of financial liabilities at 30 September 2023 2022 £000 £000Less than one year 21,416 22,782 More than one year and less than five years 35,260 34,007 More than five years 42,767 44,106 99,443 100,895 Financial liabilities shown above include interest payments payable on the £30m private placement.Borrowing facilitiesThe Group had undrawn borrowing facilities at 30 September 2023 of £12.0m (2022: £12.0m) in respect of which all conditions precedent had been met. The overdraft facility of £2.0m is annually renewable, and the Revolving Credit Facility was renewed in July 2019 for a further five years.Maturity of financial assets and liabilitiesThe financial assets of the Group comprise deposits placed with banks which all expire in less than one year. The maturity profile of the Group’s financial assets and liabilities at 30 September was as follows:Maturity of financial assets at 30 September 2023 2022 £000 £000Less than 3 months: cash and cash equivalents and short-term investments 7,429 7,397 Greater than 3 months: short-term investments 40,000 16,000Interest rate riskInterest rate exposure on the £30m of private placements borrowing is managed by having fixed coupons. 125 STRATEGY STAKEHOLDERS GOVERNANCE FINANCIAL STATEMENTS 22 Ultimate controlling party and related party transactions Government of Jersey (“GoJ”) Under IFRS 10, an investor controls an investee only if all three elements of control identified in the standard are present. Although the GoJ holds the majority voting rights, the Directors have concluded that two of the three elements to establish control are not present, and as a result we do not consider that the GoJ should be considered an ultimate controlling party. The two elements and the basis for our conclusions are set out below: 1) That an investor has control if it has power over the investee, i.e., the investor has existing rights that give it the ability to direct the relevant activities (the activities that significantly affect the investee’s returns) [IFRS 10]. The GoJ do not have control over Jersey Electricity’s operating activities and there are no representatives on the Board from the Government of Jersey. Pursuant to Rule 9.2.2 of the Listing Rules, a Relationship Agreement was signed in 2014 to ensure the GoJ understands the implications of the listed status of Jersey Electricity and that it cannot control the Company’s operating activities despite their majority ownership. 2) That an investor has control if it has the ability to use its power over the investee to affect the amount of the investor’s returns [IFRS 10]. The Jersey Electricity Board set the dividend policy for the Company, and only data that is available to all shareholders is shared with the GoJ. The Company has elected to take advantage of the disclosure exemptions available in IAS 24 (paragraphs 24 and 25) with regard to the reporting of; • • the amount of the transactions, the amount of outstanding balances, including terms and conditions and guarantees, • provisions for doubtful debts related to the amount of outstanding balances, • expense recognised during the period in respect of bad or doubtful debts due from related parties, on the basis that the GoJ, despite not being a controlling party, has significant influence by virtue of holding the majority voting rights and by means of legislation, specifically the Electricity (Jersey) Law 1937. All transactions are undertaken on an arms-length basis in the course of ordinary business. Energy from Waste Plant Jersey Electricity signed a 25-year agreement in 2008 with the Government to purchase electricity produced by the EFW plant and to share existing facilities with EFW. This agreement gives rise to the high value transactions with the Government during the year with the value of electricity purchased from the facility during the year being £2.5m (2022: £2.2m) whilst the value of services provided to the plant was £0.1m (2022: £0.4m). Remuneration of key management personnel The remuneration of key management personnel of the Group (which is defined as the Executive and non-Executive Directors) is set out below. JERSEY ELECTRICITY Annual Report and Accounts 2023 2023 2022 £000 £000Short-term employee benefits 951 739Post-employment benefits 101 102Non-Executive Director’s benefits 238 177 1,290 1,018Phil Austin, who is a non-Executive Director, is also a Board member of Ravenscroft Cash Management Ltd which provides treasury services to Jersey Electricity plc. Such services are provided on normal contractual terms, similar to their other clients. 126 OTHER INFORMATION (UN-AUDITED) Five Year Group Summary (unaudited) JERSEY ELECTRICITY Annual Report and Accounts 2023Financial Statements 2023 2022 2021 2020 2019Income Statement (£m)Turnover 125.1 117.4 118.6 111.7 110.7 Operating profit 14.5 11.9 20.5 16.2 16.1 Profit before tax 14.9 10.6 19.1 14.8 14.8 Profit after tax 11.4 8.5 16.3 11.7 11.9 Dividends paid (£m) 5.8 5.5 5.2 4.9 4.7 Balance Sheets (£m) Property, plant and equipment 216.1 216.2 216.6 217.9 217.0 Net current assets/(liabilities) 59.2 51.5 45.3 37.1 27.9 Non-current liabilities (91.3) (90.8) (87.5) (83.0) (79.2) Net assets 241.5 239.4 225.4 205.0 198.6 Financial Ratios and Statistics Earnings per ordinary share (pence) 36.8 27.2 52.7 37.9 38.4 Gross dividend paid per ordinary share (pence) 23.5 21.8 21.1 20.1 19.1 Net dividend paid per ordinary share (pence) 18.8 17.4 16.9 16.1 15.3 Dividend cover (times) 2.0 1.6 3.1 2.4 2.5 Cash at bank/(net debt) (£m) 17.4 17.4 13.1 5.5 (5.1) Capital expenditure (£m) 11.1 10.4 9.9 12.0 13.3Electricity Statistics Units sold (m) 608 613 639 619 627 % movement -0.7% -4.3% 3.3% -1.2% -1.1% % of units imported 94.5% 95.3% 95.2% 94.7% 94.1% % of units generated 0.4% 0.3% 0.4% 0.2% 0.3% % of units from Energy from Waste 5.1% 4.4% 4.4% 5.1% 5.6% Maximum demand (megawatts) 159 145 170 141 150 Number of customers 53,343 52,473 51,912 51,522 51,103 Customer minutes lost 4 5 5 5 6 Average price per kilowatt hour sold (pence) 14.6p 14.5p 13.9p 13.6p 13.3p Manpower Statistics (full time equivalents) Energy 265 253 238 199 188 Other 92 92 88 97 94 Trainees 17 18 21 9 11 Total 374 363 347 305 293 Units sold per energy employee (000’s) 2,260 2,422 2,686 3,112 3,336 Number of customers per energy employee 204 207 218 259 272 127 OTHER INFORMATION (UN-AUDITED) Alternative Performance Measures The tables below provide details for the alternative performance measures disclosed within the annual report. Return on energy assets The return on energy assets is defined as the return on capital employed by the Energy Division. Dividend cover Dividend cover measures the number of times a company can pay its current level of dividends to shareholder. JERSEY ELECTRICITY Annual Report and Accounts 2023 2023 2022 £000 £000Capital employed by Energy division at 1 October (A) 178,696 179,636Capital employed by non-Energy Divisions at 1 October 37,539 36,914Total property, plant and equipment as at 1 October (note 10) 216,235 216,550Energy operating profit (note 3) (B) 12,922 7,502% return (B/A) 7.2% 4.2%5 year rolling average 6.2% 6.2% 2023 2022 £000 £000Earnings per ordinary share (pence) (A) 36.8 27.2 Net dividend paid per ordinary share (pence) (B) 18.8 17.8 Dividend cover (times) (A/B) 2.0 1.5 128 Financial Calendar OTHER INFORMATION (UN-AUDITED) 2 January 2024 Preference share dividend 23 February 2024 Record date for final dividend 5 March 2024 Annual General Meeting 15 March 2024 Final dividend for year ended 30 September 2023 20 May 2024 7 June 2024 24 June 2024 1 July 2024 Interim Management Statement – six months to 31 March 2024 Record date for interim ordinary dividend Interim dividend for year ending 30 September 2024 Preference share dividend 18 December 2024 Announcement of full year results Annual General Meeting The Annual General Meeting will be held at the Powerhouse, Queens Road, St. Helier, Jersey on Tuesday 5 March 2024 at 2:00pm. Details of the resolutions to be proposed are contained in the Notice convening the Meeting. Press releases and up-to-date information on the Company can be found on the Company’s website (www.jec.co.uk). JERSEY ELECTRICITY Annual Report and Accounts 2023The Powerhouse, PO Box 45 Queens Road, St Helier JE4 8NY Tel 01534 505460 Fax 01534 505565 email jec@jec.co.uk www.jec.co.uk Printed on paper from a sustainable source. 

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