Quarterlytics / Communication Services / Specialty Business Services / John Menzies plc

John Menzies plc

mnzs · LSE Communication Services
Claim this profile
Ticker mnzs
Exchange LSE
Sector Communication Services
Industry Specialty Business Services
Employees 10,000+
← All annual reports
FY2013 Annual Report · John Menzies plc
Sign in to download
Loading PDF…
Annual Report 2013

J

o

h

n

M

e

n

z

i

e

s

p

l

c

A

n

n

u

a

l

R

e

p

o

r

t

a

n

d

A

c

c

o

u

n

t

s

2

0

1

3

DELIVERING  
THROUGH  
PEOPLE

 
 
 
 
 
 
 
 
WHO  
WE ARE

DELIVERING THROUGH PEOPLE
John Menzies plc provides support services in fast-moving time-critical 
markets. As a team we are passionate about performance and achieving 
our vision of being a successful services business which delivers 
shareholder value.  

Our people are critical to our success, representing our business to 
customers around the world and responding to their needs every 
minute of every day.

CONTENTS 

Strategic Report
02   What We Do 
04   Where We Do It 
06   Chairman’s Statement
08   Strategy 
10   Business Model
16    Key Risks
18    Key Performance 

Indicators

19   Financial Review
22   Menzies Aviation
30   Menzies Distribution
36    Corporate Social 
Responsibility

Governance Reports
44   Chairman’s Introduction
46   Board of Directors
48   Directors’ Report
53    Corporate Governance 

Statement

58    Nomination Committee 

Report

59    Remuneration Committee 

Report

76    Audit Committee Report
79   Directors’ Responsibilities

Financial Statements
80    Independent 

Auditor’s Report

83    Group Income Statement
84    Group Statement of 

Comprehensive Income

85    Group and Company 
Balance Sheets
86    Group and Company 

Statement of Changes 
in Equity

88    Group and Company 

Statement of Cash Flows

89   Notes to the Accounts 
128 Five-Year Summary

Shareholder  
Information
129  Notice of Annual 
General Meeting
135 General Information

Related information
Within this year’s report we highlight further sources 
of information with the following icons.

More information 
in this report

Visit our website 
www.johnmenziesplc.com

 
2013 HIGHLIGHTS

£2,000.3m

(2012: £1,996.8m)
Turnover

£53.1m

(2012: £54.5m)
Underlying profit 
before tax

65.6p

(2012: 68.8p)
Underlying earnings 
per share

26.5p

(2012: 25.2p)
Dividend per 
share up 5%

9%

Increase in 
aircraft turns

66 

(2012: 24)
Net aviation 
contract wins

80%

Publisher contracts 
renewed to 2019

11%

Increase in 
aviation underlying 
operating profit 
(constant currency)

–   Aviation momentum 

continues – underlying operating 
profit up 11% (constant currency)

–   Three acquisitions broaden 

Aviation platform

–   Continued strong cost 
focus – over £5m 
savings delivered

–   Group financially strong 

John Menzies plc 
01

Annual Report 2013Strategic Report  02 – 41Governance Reports  42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
John Menzies at a glance

WHAT 
WE DO

John Menzies plc is passionate 
about performance in all of our 
businesses. Every day of the year 
our people all around the world 
operate in time-critical support 
services, working with integrity 
to deliver a safe and secure, 
efficient service to our clients. 
This in turn provides a strong 
platform for growth.

OUR BUSINESSES 

Ground Handling
Our people provide a world leading ground handling 
service to airlines worldwide. Menzies Aviation is one 
of the fastest growing ground handlers, operating in 
over 140 airports in 31 countries. The division aims to 
be the handler of choice for the world’s leading airlines. 
It offers a complete range of services to the airline 
industry from landside activities such as ticketing, 
check-in, baggage services, dispatch and boarding 
to airside activities including aircraft towing and 
pushback, de-icing, passenger and baggage transfer, 
ramp handling and other ancillary services.

Cargo Handling
Our cargo handling business is strategically positioned  
to offer a complimentary service to our airline customers. 
We manage cargo facilities at airports globally and our 
cargo team are able to process and move perishable 
and high value goods onto and off aircraft quickly and 
reliably. We offer a full ramp transfer, load management 
and import/export handling service. We can also provide 
warehousing and trucking services and track and trace 
systems giving customers visibility at all times.

Cargo Forwarding
Our cargo forwarding business, AMI, works exclusively 
with freight forwarders and courier companies, offering 
air freight rates and transport services around the world. 
AMI is unique in providing a 100% neutral service to 
its clients and will source the best way of moving their 
goods to their destination. Its product range covers 
export, import and cross-trade, express and time-definite 
international road freight. It is supported by a state-of-
the-art IT infrastructure allowing clients to organise 
and manage the service via the internet.

News Distribution
Overnight our network throughout the UK and Ireland 
processes around 7 million newspapers and magazines 
(covering 3,000 titles), with deliveries to more than 
25,000 retailers. Covering c45% of all UK news print 
daily, News Distribution has invested heavily in state of 
the art technology and customer service to ensure our 
packing and returns systems are the best they can be. 
We also offer a logistics solution to other businesses 
providing an efficient and cost-effective alternative to 
in-house logistics, tailored to our customers individual 
needs. Using our fleet of around 1,700 vehicles and 
utilising sophisticated route planning software, we 
cover around 130,000 miles daily – the equivalent 
of going around the world five times. Our innovative 
Marketing Services solutions in promotions support 
retailers, publishers and wider industries with services 
ranging from category management, product 
placement, contact handling and data and insight.

Strategy 
see page 08

Business Model 
see page 10

John Menzies plc 
02

Annual Report 
2013

 
OUR BUSINESSES

Cargo Handling

Ground Handling

News Distribution

Cargo Forwarding

Marketing Services

23,500

Employees

1.7bn

Newspapers delivered

950,000

Aircraft turnarounds

1.5m

Tonnes of cargo

25,000

Newsagents

130,000

Miles daily

John Menzies plc 
03

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
Global Operations

WHERE  
WE DO IT

Every day Menzies are hard at 
work. We are growing and 2013 
continued to see key landmark 
achievements for our business 
in every part of the world.

Strategy 
see page 08

Business Model 
see page 10

Central America 
& Caribbean

40

ground handling

2,551

employees

In March a cruise 
ship malfunction in the 
Caribbean led our team in 
St. Maarten to handle 21 
short-notice emergency 
flights to carry the 
passengers home.

144

Airports across the globe

23,623

Employees world-wide

North America

ground handling

cargo facilities

17
7
5

cargo forwarding

3,423

employees

In Los Angeles we 
started handling A380 
aircraft in 2008. During 
2013 we handled 32 
every week and are 
due to increase to 56 in 
2014, making Menzies 
one of the largest A380 
handlers in the world.

In August Menzies 
acquired Desacol in 
Colombia, the country’s 
leading service provider, 
re-entering the South 
American market and 
now handling 50,000 
turnarounds and 
60,000 tonnes 
of cargo 
every year.

South America

ground handling

5
1

cargo facility

John Menzies plc 
04

Annual Report 
2013

983

employees

UK & Ireland

distribution hubs

ground handling

cargo facilities

9
16
2
2

cargo forwarding

8,783

employees

Menzies Distribution 
successfully renewed 80% of 
its News Industry distribution 
contracts with Trade Sales Value 
of almost £1bn per annum, 
each for around 5 years.

Continental 
Europe

29
5

ground handling

cargo facilities

3,446

employees

Oceania & 
South East Asia

In October Menzies 
Aviation acquired 
Moose Aviation in 
Sweden, a specialist 
de-icing company, 
complimenting and 
enhancing capabilities 
in the Nordic region.

Africa & 
Middle East

ground handling

cargo facilities

15
9
3

cargo forwarding

1,459

employees

In December, our 
Johannesburg team 
handled over 40 V.V.I.P. 
flights for world leaders 
and dignitaries attending 
the memorial event 
following the passing 
of Nelson Mandela.

Menzies Aviation’s 
two Indian cargo 
facilities in Hyderabad 
and Bangalore were 
voted number 1 
and number 2 cargo 
facilities in the country 
respectively by the 
Air Cargo Agents 
Association of India.

India

1
2
1

ground handling

cargo facilities

cargo forwarding

ground handling

cargo facilities

16
7
5

cargo forwarding

2,419

employees

Ground handling provider 
Skystar which handles 
17,000 turnarounds 
annually became part 
of Menzies Aviation in 
August. It operates at 
eight airports throughout 
Australia and New 
Zealand, including Perth, 
one of our attractive 
airport targets.

559

employees

John Menzies plc 
05

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136During 2013 our Aviation services business continued 
to demonstrate its growth credentials, improving profit 
by 11%. We have continued to invest for growth, 
acquiring three businesses which extend our global 
footprint and further develop relationships with airlines. 
In Distribution, we continue to make significant 
efficiency improvements and had a successful year 
renewing contracts with publishers, although overall 
profit was impacted by weak markets.

I am confident that the Group is on a firm financial 
footing and we are well placed to grow our business 
while delivering returns for our shareholders.

Board Changes
Paul Dollman, our Group Finance Director and Ian 
Harrison, a Non-Executive Director, retired from the 
Board at the AGM in May 2013. I would like to thank 
them for their service and valuable input over the years. 
Paula Bell joined the Board as Group Finance Director 
in June 2013, and I am delighted to welcome her to 
the executive team. Paula has made a good start to her 
time at Menzies and the Board looks forward to her future 
input. Since the year end we have announced that David 
McIntosh will be leaving the Group. I would like to thank 
David for his 25 years of service to Menzies Distribution 
and wish him well in the future. A recruitment process 
is currently underway and we will update shareholders 
on developments as is appropriate.

The size and structure of the Board and its Committees 
are reviewed annually. Whilst we are committed to 
compliance with corporate governance codes, we believe 
we have an excellent balance, with an appropriate mixture 
of skills and experience. Each year the Board reviews the 
future strategic direction of the Group, and also reviews 
progress against its previous objectives. As we manage 
the structural decline in the printed media distribution 
sector, the Group has continued to grow our hugely 
successful aviation services business.

Our strategic direction remains clear, and for our 
management teams the challenge is to grow our product 
offerings, exploiting our existing skills and abilities in an 
efficient way in order to achieve shareholder return.

Strategic Report:  
Chairman’s Statement

A YEAR OF  
STRONG  
PROGRESS

Iain Napier
Chairman

Strategy 
see page 08

Governance Reports 
see page 42

S.P.I.R.I.T.
see page 10

John Menzies plc 
06

Annual Report 
2013

Outlook
Trading conditions, particularly within the Distribution 
business, are likely to remain challenging in 2014. We 
expect momentum to continue at Aviation on a constant 
currency basis and with further planned growth in the 
aviation marketplace, a solid balance sheet and new 
borrowing facilities secured, the Group is well placed 
to take advantage of investment opportunities as they 
arise. The Group as a whole will continue its focus on 
cost management in 2014 which delivered savings in 
the Distribution business alone of over £5m in 2013. 
The announcement of a 5% increase in the final 
dividend emphasises the robustness of the Group’s 
financial prospects and the Board looks to the future 
with confidence.

Iain Napier
Chairman

One of the key themes to our strategy is to be the 
supplier of choice for our customers. That means 
delivering an outstanding service, safely and securely 
and operating with integrity in everything we do. 
Our reputation is delivered daily by our people, some 
24,000 individuals worldwide. Throughout the business 
our culture, values and behaviour are encompassed 
within the Menzies S.P.I.R.I.T. We support, train and 
develop our employees so that they can deliver an 
excellent, world class service to our customers, and 
the Board can continue to deliver on its strategy. I would 
personally like to thank each and every employee for the 
contribution they made during 2013.

Scottish Independence
2014 will see a referendum in Scotland for independence 
from the United Kingdom.

We recognise that this is a personal matter for the 
individual but, when asked for guidance from our Scottish 
employees who are eligible to vote, we will recommend 
that they avail themselves fully with as much factual 
information as is available and not to be unduly influenced 
by the emotional or “fear of exit” messages being 
expressed by the two campaigns.

From a business perspective, John Menzies plc has 
a proud Scottish heritage dating back to 1833, and 
importantly as part of the United Kingdom, we have 
built a truly global Company.

Our Board believes that a successful Scotland, as part 
of the United Kingdom, is important for UK business 
and we have seen no factual evidence that another 
independent government infrastructure would provide 
any significant advantages. In addition the various areas 
of uncertainty surrounding the independence campaign 
are unhelpful and indeed detrimental to our business 
planning and expansion.

In summary, we consider that the best interests of John 
Menzies plc are served by Scotland remaining an integral 
part of the United Kingdom with a stable, well established 
political and regulatory system. We believe that within 
the existing proven structure we can continue to 
successfully expand our business and ensure both new 
opportunities and career development for our employees.

John Menzies plc 
07

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
Strategy

A LONG-TERM  
STRATEGY 
FOR SUCCESS

Safety &  
Security

Customer 
Service

Efficiency

STRATEGIC  
DRIVERS

Growth

People &  
Integrity

Shareholder  
Value

Our 6 strategic drivers are 
each key to achieving our vision. 
These are actively measured and 
reviewed by the Board. Getting 
each of these right is essential 
if we are to achieve sustainable 
shareholder value and our people 
are to provide industry leading 
levels of customer service.

John Menzies plc 
08

Annual Report 
2013

The Board reviews the strategy 
annually to ensure it is appropriate 
and that the Group is well placed to 
take advantage of new opportunities. 
Our 6 strategic drivers define what 
we need to focus on in order to 
achieve our vision to be a successful 
services business that delivers 
shareholder value.

Safety and 
Security

Safety and security are and always have been our 
number 1 priority each and every day. We take our 
responsibilities to our employees, our customers, their 
customers and all stakeholders extremely seriously. 
Significant investment is made to ensure appropriate 
training, systems and resources are in place. Providing 
a safe and secure system of work is fundamental to 
the provision of an efficient and productive business 
that operates with integrity. Our customers rightly judge 
our safety and security record when awarding contracts. 
Mr MORSE, our safety and security emblem, is utilised 
throughout the Group and exemplifies the Company’s 
S.P.I.R.I.T. values.

Shareholder 
Value

We aim to provide a long-term sustainable return to our 
investors and external stakeholders. Sustainable profits 
are key to the long-term success of the Group, allowing 
us to continue to invest in our businesses and supporting 
our ambition to grow. Sustainable profitability also allows 
us to support a progressive dividend policy, rewarding 
shareholders for their investment in the Group.

Growth

As airlines reshape their operating models, we must 
position ourselves to take advantage of opportunities 
as they arise. Ground handling is a growing market 
with forecast passenger growth, airline expansion 
and increased out-sourcing of non-core activities.

Contract renewals in the news distribution market 
occur approximately every 5 years. In a mature market, 
maintaining market share and diversification into 
ancillary services allows us to fully utilise existing assets 
and provide a cost efficient service to publishers and 
retailers alike.

Customer  
Service

Having a team of people to provide an excellent 
standard of service to all our customers is a key 
point of difference. Our customers expect their product 
to be delivered on time, every time. In order for us to 
win and retain contracts and support our expansion into 
new markets we must ensure we build a reputation 
for providing quality, consistency and reliability. Our 
public-facing businesses reflect our customers’ brands, 
whether checking-in passengers or distributing free 
newspapers on the high street, we have to get 
everything right.

Efficiency

To successfully operate in fast-moving, time-critical 
markets we manage our operations in a highly efficient 
manner. Our size and future growth brings economies of 
scale to our purchasing and negotiating powers. We have 
introduced standard operating procedures throughout 
our divisions to ensure that each similar process is 
undertaken in the same way. Maximising the utilisation 
of assets through customer density drives a lean cost 
base. The utilisation of common IT platforms and 
state-of-the-art systems, improvement in key operational 
metrics and utilisation of the asset base allows us to 
offer our clients the best possible service at the lowest 
possible price, driving the contract renewal processes.

People 
and Integrity

People aren’t just important to our success, they’re 
integral to it – and comprise a significant part of our 
costs. We strive to employ the right people, with the 
right skills and abilities throughout the Group. Our 
reputation is derived from the service that our people 
deliver, and the integrity they demonstrate. Operating 
worldwide, governance and integrity are key to ensuring 
the right people, with the right skills, engage at the  
right time and in the right way with the business.  
We recognise that we can only meet the very highest 
standards through trained, safe and motivated 
employees who perform well at all times. That is  
why we provide high quality, specific training and 
development to all our employees worldwide so that 
they can behave responsibly, ethically and achieve  
our objectives safely and efficiently.

S.P.I.R.I.T. 
see page 10

Key Performance Indicators 
see page 18

John Menzies plc 
09

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136 
 
 
 
 
 
 
 
 
 
 
Strategic Report:  
Business Model

DELIVERING  
OUR STRATEGY 
EVERY DAY

THE KEY ELEMENTS OF 
OUR BUSINESS MODEL...

Safety
Always our  
number 1 priority.

Service
We deliver a best  
in class, reliable, 
affordable service  
to our clients.

People
We have the best  
people. We support and 
develop them within  
a positive culture.

S.P.I.R.I.T.

Processes
We have procedures  
to provide an efficient 
and effective service 
delivery. 

Governance
Control and compliance 
are at the heart of day 
to day processes.

S.P.I.R.I.T. stands for: 
Safety & Security 
Passion 
Innovation 
Reliability 
Integrity 
Teamwork

John Menzies plc 
10

Annual Report 
2013

 
 
 
S.P.I.R.I.T. underpins our business 
model. It is delivered daily by  
our people all over the world. Our 
people are what sets us apart from 
our competitors. These values run 
through all our businesses helping 
to deliver service excellence.

John Menzies plc 
11

Annual Report 2013Strategic Report  02 – 41Governance Reports  42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
Business Model continued

Our success depends on delivering 
industry-leading service to 
customers who want to work with 
us. Our people and our processes 
deliver our performance. We 
concentrate on the aviation services 
and news distribution sectors and 
work hard to ensure that our people 
have the tools to deliver our quality 
service, safely, every day. 

Network safety teams operate worldwide, supported by 
a central team to ensure we maintain a strong focus on 
safety compliance. SMART (Standard Menzies Audit 
Report Tool) is an integral part of the safety management 
system and the network safety team agrees standard 
operational procedures and communicates regular safety 
awareness information to the field organisation. The 
priority continues to be standardising safety and other 
business-critical processes.

The business continues to evolve its vehicle movement 
practices, separating workplace vehicle movements from 
people movements. Our route-map practices have been 
highly commended by the Freight Transport Association 
and the Health and Safety Executive (HSE) and remain 
a case study on the HSE website, highlighting Menzies 
Distribution’s safe systems of work as a blueprint for 
good working practices.

Delivering  
Processes

Efficiency is key to controlling cost. We have invested 
heavily in IT solutions to support our people and reduce 
the overall cost of providing a reliable service. In our 
cargo handling business we have a complete and 
integrated IT solution that encompasses all the physical 
handling, documentation and messaging, in real-time, 
to our clients. We also embrace the latest technology 
allowing the use of iPads and iPhones as well as the 
standard hand-held terminals and barcode technology.

We ensure that our teams at each location are fully 
supported with the right equipment in order for them 
to perform their tasks safely and efficiently. We invest 
in and maintain modern equipment so that unexpected 
problems and delays are minimised. Our central 
operational delivery teams work closely with our 
teams on the ground to monitor our process delivery 
and identify areas where efficiencies can be made or 
new processes developed.

We operate standard processes at all our sites to 
maximise efficiency and minimise risk of injury or error. 
We analyse all our work flows to continually improve 
how we do things and look to fully utilise our assets, 
maximising the turnarounds in an airport or diversifying 
our distribution business to make more use of its fleet of 
vehicles. We invest in innovative ideas and technology 
to support continual improvement in the quality and 
efficiency of our services. Efficiency is key to maintaining 
a lean cost base and delivering a standard process and 
so we invest in IT solutions to support our people and 
reduce the overall cost of providing a reliable service. We 
use both internally developed systems which are integral 
to our ground and cargo handling operations together 
with SAP, which is embedded in our news distribution 
business. Smart-app technology is also embraced 
with initiatives such as iMenzies downloaded by 
over 6,000 retailers.

Our S.P.I.R.I.T. is central to our business model. Our 
people are supported by rigorous systems and teams 
for safety, customer service, operational delivery 
and control and compliance. Each part of the Group 
adheres to this business model which drives the culture, 
performance and ultimate value in everything we do.

Delivering 
Safety

Through our MORSE (Menzies Operating Responsibly 
Safely and Effectively) safety system we provide 
dedicated health and safety strategies, resources and 
training throughout our business. We understand that 
good health and safety practices are integral both to 
employee welfare and to the success of the Group. 
We continually review our procedures and our training 
in order to develop and adopt methods of working 
which reduce the likelihood of accidents. We have 
integrated CSR models into our business development 
strategies, which are designed to standardise and 
improve business practices throughout each division.

The Divisional Managing Directors are responsible to 
the Board for the health and safety of all their staff and 
customers and continually review the procedures and 
training in their division in order to develop and adopt 
methods of working which reduce the likelihood of 
accidents occurring. Reports on health and safety 
performance are the first operating item at all meetings 
of the Group Board and at Divisional Operating Board 
meetings. They include injury statistics and trends 
as well as lessons learned, training performance, 
contacts with regulators and legislative changes.

John Menzies plc 
12

Annual Report 
2013

 
 
 
 
In our ground handling business, our Time and 
Attendance systems are now used worldwide, linking 
attendance at work with payroll, reducing error and 
administration costs. We monitor and audit performance 
in our Aviation business using the “SMART” app which 
produces questions relevant to aircraft type and carrier 
for every part of the service offering, such as ramp 
or passenger services. The system provides random 
sampling with a real-time dashboard to identify 
common issues and drive conformity.

The SMART Quality Assurance and Audit programmes 
with ‘8 pillar’ audits initially focused on our ground 
handling activities, which recorded an average 
compliance rate of more than 88%. The SMART 
operational audit tool, including its innovative iPhone 
application, has been successfully implemented at  
all locations network-wide. 

Delivering  
People

We invest heavily in our people to ensure that the right 
people are in the right place at the right time and able  
to deliver our service with integrity.

We invest in training, reward achievement and provide 
our people with the skills they need to deliver exceptional 
service every day. We identify, develop and retain capable 
individuals and support them with a clear governance 
structure. We have training and development programmes 
at all levels of the business, from a full and focused 
induction programme for all employees, driver training 
modules, supervisory “stepping up” programmes  
for employees progressing through their career, to 
programmes designed to identify and shape tomorrow’s 
business leaders.

Health, safety and security training continue for everyone 
throughout their time in Menzies, with E-learning utilised 
to deliver standardised training modules. We have open 
and informal communication channels, using innovative 
techniques such as Menzies TV to share information. 
Training materials which cover safety as well as advanced 
driving skills to maximise fuel savings are included in  
our driver training programme.

Delivering  
Customer Service

Our aim is to be the provider of choice for our customers. 
We achieve this through careful management of the cost 
base and by leveraging customer relationships to grow 
our business. We ensure that we provide an exceptional 
level of service to our clients, and their customers. We 
are a service delivery business and this means we 
must have the right people, in the right location, with 
the right skills, supported by the right equipment and 
systems. But these are just the building blocks of a 
world-class customer service; ongoing measurement 
is critical to success. We actively monitor our own 
performance against service agreements, including 
on-time performance, packing accuracy and customer 
satisfaction surveys. These provide our statistical 
indicators. We also review our contract renewal rates 
and through our ongoing close working relationships 
with our clients are able to identify early and correct 
the first signs of any problems.

Delivering  
Governance

We have developed and invested in rigorous control 
systems and manuals that are used throughout our 
worldwide operations. Across the Group we have 
integrated responsibility models into our business 
development strategies. These responsibility models 
are designed to improve business practices throughout 
each division.

We also have standardised processes and procedures 
for operations within our business. It means that we can 
be confident that the level of service, speed of service, 
quality of service and cost of service are the same 
wherever in the world we are operating. A central team 
support the development of network standards and work 
continually to roll out improvements in how we operate.

Through internal controls procedures and self-
certification programmes we continually audit and 
monitor the performance of our teams. Support and 
attention is given where weaknesses are identified.

John Menzies plc 
13

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136 
 
 
 
 
 
Strategic Report

FOCUSED  
ON SAFETY 
DELIVERY

The Group remains on a very strong 
financial footing. We have a robust 
Balance Sheet built from strong cash 
generation across the divisions.

John Menzies plc 
14

Annual Report 
2013

John Menzies plc 
15

Annual Report 2013Strategic Report  02 – 41Governance Reports  42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
Key Risks

KEY RISKS  
THAT AFFECT  
OUR BUSINESS

The implementation of our strategy can be hindered by 
various risks and uncertainties. The risks that the Board 
considers could have the most significant effect on John 
Menzies plc are described below. Risk mitigation is 
evaluated continually through the business, with a focus 
on activities which can expose the Group to a higher risk 
profile. However, it is acknowledged that the system can 
only provide reasonable and not absolute assurance 
against material risks.

Risks are evaluated for each business stream and 
combined with risks which affect the Group as a whole, 
to form an operational risk matrix. Each risk is measured 
against three impacts – Financial, Operational and 
Reputational, and together with the mitigating actions 
in place, are reviewed regularly by the Group Board.

OUR RISK FLOW CHART

Risk

Impact:
Financial
Operational
Reputational

Mitigation

Risk

Description

Impact

Mitigating factors

Changing 
consumer 
behaviour

Growth

The risk associated 
with changing consumer 
behaviour and digital 
media proliferation 
reduces demand for 
Menzies Distribution 
services.

This could lead to an 
acceleration of top line decline 
as fewer newspapers and 
magazines are sold while 
individuals adapt the way 
they consume media.

A focus on cost and productivity 
efficiency within the core business. 
New revenue opportunities from 
hand to hand distribution and ancillary 
services are developed to diversify 
the news distribution business.

Risk of 
customer 
consolidation

Risk of airline industry 
change, including airline 
consolidation, leading 
to a significantly 
reduced volume.

Consolidation could result 
in volume reductions across 
the main product categories 
where an airline is handled by 
a competitor or drops a route.

Growth

Risk of consolidation 
or retailer aspirations 
for news distribution.

Security  
breach

Safety & 
Security

A risk that a serious 
security breach or 
incident occurs that is 
directly attributable to  
the actions of one of our 
employees or the failure 
of related processes  
or training.

Large multiple retailers with 
greater power could result 
in preferential payment 
terms and increased 
service level demands.

The impact of a serious 
security related incident 
would affect the Group’s 
reputation, operational 
performance and ultimately 
financial performance.

A balanced portfolio of customers 
is maintained. Ground handling focuses 
on growing and financially strong 
airlines. Good relations are maintained 
with key clients. We continue to drive 
service excellence and respond to KPIs.

The Group works closely with airport 
authorities. Rigorous checking and 
vetting of all employees takes place.
Central support is provided to all 
stations to ensure consistency, utilising 
the MORSE intranet based safety 
and security monitoring system, 
which provides consistent and 
regular reporting.

John Menzies plc 
16

Annual Report 
2013

Risk

Description

Impact

Mitigating factors

Risk of  
contract 
renewals

Growth

Failure to renegotiate 
existing contracts at 
acceptable rates or  
to successfully win  
new contracts.

Inability to renegotiate key 
existing contracts could 
materially affect operations 
and profitability.

Health and 
Safety

Safety & 
Security

A risk of failing to 
provide employees with 
appropriate training and a 
safe working environment, 
together with a risk that 
the Group fails to comply 
with relevant health and 
safety legislation.

The impact of a health and 
safety failure could have 
an impact on the Group’s 
reputation, operational 
performance and financial 
performance.

A serious outage for a limited 
period of time would have 
both an operational and 
reputational impact.

There is a strategic analysis of all options 
at the time contracts in both Aviation and 
Distribution are due for renewal. We 
constantly evolve the operational model 
to ensure an optimum cost base is 
maintained. The majority of current 
wholesale news contracts were 
re-negotiated during 2013, and secured 
through to 2019 and beyond.

Safety is the number one value across 
the Group. Dedicated health and safety 
teams exist throughout the business. 
Detailed health and safety reports are 
discussed at Operating Boards and is 
the first agenda item at all John Menzies 
plc Board meetings. Continual analysis 
of accidents allows trends to be 
identified and prompt action taken.

All of our back-up data centres have 
adequate power and facilities. We 
ensure that our systems remain up to 
date with appropriate external firewalls 
where required. Each division has its 
own disaster recovery plan which is 
periodically tested.

Collapse of  
IT platforms

Efficiency

Inadequate 
human 
resources

People & 
Integrity

The risk of a collapse  
of an IT platform or an 
external cyberattack on 
the IT infrastructure. Each 
division operates its own 
IT platform, and both are 
critical to the running of 
those divisions. 

Risk of inadequate 
succession planning and 
people development. A 
risk that the Group does 
not have in place adequate 
succession plans for key 
management roles or key 
employees leave the 
Group if development 
opportunities do not exist.

Major safety 
incident

The risk of an accident 
involving an aircraft due 
to safety breach.

Safety & 
Security

Failure to 
deliver cost- 
savings 
programme

The risk that the 
reorganisation projects in 
the Distribution business 
fail to deliver anticipated 
savings.

Efficiency

The impact of this risk could 
result in internal candidates 
not existing for key roles as 
they become available or 
individuals with in-depth 
knowledge and skills leaving 
the Group due to a lack 
of opportunity.

Succession plans across the Group 
exist. The Board annually reviews 
succession plans for senior management 
and Executive Directors. Structured 
development programmes exist across 
the Group aimed at identifying and 
developing key employees.

The risk would have 
significant reputational and 
operational impacts for the 
business. There would also 
be a potential financial 
exposure.

Significant management time 
is devoted to delivering cost- 
savings to the business. 
Failure to deliver would affect 
the financial performance of 
the business, as well as 
having operational time 
implications and potential 
reputational damage.

Standard training programmes and 
pro-active safety management systems 
and audit processes are in place, along 
with insurance coverage where possible. 
There are continual reviews at the 
Operating Boards to ensure highest 
possible standards and processes in place.

Well resourced project plans are in place 
within the division, which are reviewed 
at Board level. Regular progress review 
meetings are held to measure delivery 
against plan.

John Menzies plc 
17

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
Key Performance Indicators

HOW WE 
MEASURE 
OUR SUCCESS

We measure and track our performance against 
each of our strategic drivers. A diverse range of 
key statistics has been selected to ensure that 
a balanced view of the business and its success 
can be formed.

Risks 
see page 16

Strategy 
see page 08

Strategic  
driver

Key performance  
indicator (KPI)

Why we  
measure this

Employee 
injuries per 
100 FTEs

Employees are our greatest asset and deliver our industry-
leading service. We operate in areas with heavy machinery 
and must ensure that training is appropriate so that injuries 
are kept to a minimum.

Safety & 
Security

How we  
performed

0.18
2012: 0.24

Aircraft 
damage per 
1,000 turns

Aircraft damage per 1,000 turns underpins our service 
delivery and ensures we maintain an industry leading 
position. Insurance costs are also monitored and controlled.

0.048
2012: 0.048

Employee 
turnover

People & 
Integrity

People are our greatest asset. We strive to employ the 
right people with the right skills. We train and develop 
our staff and therefore monitor employee turnover as a 
key determinant in the investment we make in them. 
Regional and seasonal variations exist as we operate in 
many different countries and this KPI is also measured 
on a country by country basis.

39.3% 
2012: 41.6%

Efficiency

Operating 
margin 
– Aviation

Man-hours  
per turn
– Aviation

A standard measurement demonstrating our ability to 
turn our revenue into profit, encompassing our efficiency, 
controls and value generation.

5.2% 
2012: 5.0%

The man-hours required in turning an aircraft around  
is a key metric for efficiency of our ground handling 
operation.

29.6 hours 
2012: 29.6 hours

Customer 
Service

On time 
performance 
– Distribution

This measurement allows us to measure the retail delivery 
times (RDTs) and is a key performance indicator within 
publisher contracts. It is also essential that we ensure product 
is with retailers on time in order that sales are not missed.

97.57% 
2012: 97.08%

Contract 
renewal rate 
– Aviation

We measure the rate of contracts that we successfully 
tender for and renew. This is a key sign of how satisfied our 
customers are with the levels of service and price that we 
are able to provide.

89.1% 
2012: 79.7%

Aircraft 
turnarounds

Ground handling is a growing, dynamic market place. We 
monitor aircraft turns to ensure our business is growing 
both on a like-for-like and absolute basis.

954,924 turns 
2012:  876,757 turns

Growth

Aviation 
revenue 
growth

We are committed to growing our Aviation business. 
Absolute revenue growth within the business is therefore 
a key metric.

3.67% 
2012: 3.01%

Shareholder  
Value

Total 
Shareholder 
Return v  
FTSE250  
over 3 years

TSR is the best and most commonly used measurement 
of value generated for shareholders, capturing both capital 
and dividend growth.

33.1% 
2012: 86.5%

John Menzies plc 
18

Annual Report 
2013

Strategic Report:  
Financial Review

FINANCIAL
REVIEW

Paula Bell
Group Finance Director

Aviation Underlying Operating Profit (£m)

2013
2012
2011
2010
2009

23.2

15.4

37.8

34.8

30.9

Underlying Group Profit Before Tax (£m)

2013
2012
2011
2010
2009

Underlying EPS (p)

2013
2012
2011
2010
2009

Dividend per share (p)

38.2

33.7

49.5

41.9

2013
2012
2011
2010
2009

8.0

19.0

53.1

54.5

49.8

65.6

68.8

64.9

26.5

25.2

24.0

Group Performance
Much progress has been made during 2013, a busy 
year for contract renewals and wins, in both our Aviation 
and Distribution businesses. We now have over 80% 
of our revenue streams from print media distribution 
underpinned with contracts which are not due for 
renewal until 2019, and in Aviation we have seen 
positive growth in contract wins with both existing 
customers and new customers.

Our geographic diversification continues, including 
entry into Latin America, with three key Aviation 
acquisitions made in the year building on our solid 
global platform and positioning us well for future growth.

2013 has been an important year for building a 
strong growth platform and refocusing efforts in 
cost management in response to very disappointing 
magazine sales in the year which impacted our results.

Turnover was £2,000.3m (2012: £1,996.8m). Underlying 
profit before tax fell to £53.1m (2012: £54.5m) as the 
Group continues to focus on driving growth from aviation- 
related activities against a backdrop of a structural decline 
in print media. We will continue to mitigate this trend 
by actively managing the cost structure supporting the 
print media distribution network. The small decline in 
underlying profit before tax had a consequent impact 
on our underlying earnings per share figure which 
decreased slightly to 65.6p (2012: 68.8p).

Profit before tax was £42.1m (2012: £28.1m). 2012 
included £18.4m of non-recurring items reflecting, in the 
main, management actions to close cargo operations in 
the UK and USA which allowed the focus to be on higher 
margin operations which has yielded benefits in 2013.

Focus on our Aviation growth agenda continues with 
the division now representing 63% of Group underlying 
operating profit (2012: 57%). We are pleased to report 
revenue growth of 4% in that division to £722.8m, and 
9% operating profit growth to £37.8m. On a constant 
currency basis, operating profits increased by 11%.

As expected, our Distribution division had a challenging 
year as the volume of newspapers, magazines and 
collectibles continue to decline with magazine sales 
a particular disappointment. As a result we continue 
to focus on efficiency measures, delivering over £5m 
of savings in the year. Following the acquisition of 
Orbital Marketing Services in 2012 we are pleased to 
report this is performing to expectations and made 
a valuable contribution. The impact of the core print 
decline was partially offset by cost management and 
new business streams although operating profit for the 
year was £24.3m (2012: £27.5m). Looking forward, 
a major rationalisation programme will commence in 
2014 and c£5m of exceptional costs are planned over 
the next two years.

John Menzies plc 
19

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
Financial Review continued

Taxation
As a multinational business we are liable to taxation 
in multiple jurisdictions around the world. The Group’s 
underlying tax charge for the year was £13.3m 
(2012: £13.2m), representing an effective underlying 
tax rate of 25% (2012: 24%). Tax paid totalled £10.1m 
(2012: £9.5m). Looking forward, underlying tax rates 
are expected to increase to c27% reflecting our entry 
into Latin America and the rising proportion of profits 
in higher tax rate jurisdictions.

Acquisition and Related Intangible Assets
During the year, three acquisitions were made as 
part of the business development agenda in Aviation 
which required an investment of £14.9m (including 
debt acquired). The acquisitions build upon our regional 
presence in Oceania and Scandinavia, and provide 
a new entry point into Latin America. Acquisition 
costs totalled £0.7m and these are highlighted as 
non-recurring items in the Group Income Statement.

Defined Benefit Pension Scheme
As at 31 December 2013 the scheme showed a deficit 
of £45.8m (2012: £62.5m) a reduction of £16.7m due 
to improved performance on the scheme assets and 
increased employer contributions. Following the 
actuarial valuation carried out as at 31 March 2012, 
the Company agreed with the Trustees of the Fund 
to contribute an additional annual cash payment of 
£11m plus RPI which commenced on 1 April 2013.

IAS19 (Revised) Employee Benefits was implemented 
in 2013 and the financial statements have been 
prepared accordingly. The impact on prior year financial 
statements are as set out in Note 1 to the 2013 Annual 
Report and results in a net reduction in operating profit 
for that year of £2.1m.

Auto enrolment was introduced during the year and 
in October 2013 more than 6,000 of our employees 
were enrolled in the Nest pension scheme. The current 
estimated impact to operating profit is an additional cost 
of approximately £1m for 2014.

Cash Flow

Underlying operating profit
Depreciation
Dividends from associates and joint ventures
Working capital  
Net pension movement
Non-cash items
Operating cash flow
  Purchase of property, plant and equipment

Intangible asset additions

  Sale of property, plant and equipment
Net capital expenditure
Net interest paid
Tax paid
Free cash flow
Equity dividends paid
Additional pension payment
Acquisitions
Net cash acquired with subsidiaries
Other investments
Cash spend on exceptional items
Net spend on shares
Total movement
Opening net debt
Currency translation
Closing net debt

John Menzies plc 
20

Annual Report 
2013

2013

£m

(19.4)
(3.9)
2.4 

2012

£m

(16.7)
(3.1)
3.9 

£m
Restated
61.0
20.2 
4.5 
(17.9)
(0.9)
(2.6)
64.3 

(15.9)
(4.2)
(9.5)
34.7 
(15.3)
(6.5)
(17.2)
2.2 
0.1 
(10.0)
(3.0)
(15.0)
(80.1)
2.1 
(93.0)

£m
60.1 
19.4 
4.4 
(13.0)
0.7 
(3.3)
68.3 

(20.9)
(4.7)
(10.1)
32.6 
(15.9)
(10.4)
(13.0)
0.3 
–
(4.0)
(1.8)
(12.2)
(93.0)
1.7 
(103.5)

 
Cash Flow and Investment
In the year ended 31 December 2013 the Group had 
an operating cash flow of £68.3m (2012: £64.3m) and 
a free cash flow of £32.6m (2012: £34.7m). Investment 
in acquired businesses and capital expenditure totalled 
£33.5m (2012: £34.8m) which underlines our policy of 
investing for future growth. 

Treasury
The Group continues to be on a very strong financial 
footing. We have a robust Balance Sheet built from 
strong operating cash flows across the divisions and our 
total debt to EBITDA ratio of 1.7 times at 31 December 
2013 is well within our covenant level of 3 times. 
Our interest cover is 12.4 times.

Going Concern
The Group’s business activities are set out on pages 
2 to 3 and the principal risks impacting these activities are 
set out on pages 16 to 17. The Group’s financial position 
and cash flows are set out on pages 85 and 88 along with 
an analysis of its borrowings in Note 22 on page 125. 
As regards going concern the Directors have considered 
market and gearing risks. Sensitivities to gearing risks 
are set out in Note 16 on page 114 of this report. 

The Group updates trading forecasts covering a 
forward 12-month period on a regular basis and cash 
flow forecasts show that the Group is capable of 
operating within its committed banking facilities and 
related financial covenants for the foreseeable future.

At the year end December 2013 the Group had net debt 
of £103.5m (2012: £93.0m) which was comfortably 
below the available committed lending facilities. Post  
the year end, facilities that were due for renewal in the 
first six months of 2014 have been renegotiated and 
increased by approximately £55m to create appropriate 
headroom to support business growth.

The Directors, who have reviewed the budgets, 
forecasts and sensitivities for the coming year, consider 
that the Group has adequate financial resources to 
enable it to continue in operational existence for the 
foreseeable future. Accordingly the Directors believe 
that it is appropriate to continue to adopt the going 
concern basis for preparing the financial statements.

The majority of Menzies Aviation’s stations are located 
outside of the UK and operate in currencies other than 
Sterling. The Group attempts to minimise the volatility 
of transactional foreign exchange as far as possible 
through the use of foreign exchange forward contracts. 
The translation of profits from overseas trading entities 
is not hedged and as a result the movement of exchange 
rates directly affect the Group’s reported results, which 
in 2013 was £0.7m. In particular the recent adverse 
movements have been in the Australian dollar, 
Indian rupee and South African rand.

Dividend
The Board has recommended a final dividend of  
18.8p per share which is payable on 20 June 2014 to all 
shareholders on the register at 23 May 2014. The total 
(paid and proposed) dividend for the year has increased 
by 5% to 26.5p per ordinary share and is an indication 
of the underlying strength and stability in the business.

Paula Bell
Group Finance Director

John Menzies plc 
21

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
Menzies Aviation

John Menzies plc 
22

Annual Report 
2013

Menzies Aviation

FOCUSED  
ON SERVICE 
DELIVERY

Menzies Aviation has now 
established itself as a major 
force in the international 
ground handling industry 
operating at 144 airports in 
31 countries worldwide.

John Menzies plc 
23

Annual Report 2013Strategic Report  02 – 41Governance Reports  42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136GROUND HANDLING
Market review
The ground handling market continues to grow and 
develop, driven by the number of aircraft in service 
to satisfy growing passenger demand. Last year the 
world saw 31m turnarounds of which around 9m were 
outsourced by the airlines. By 2020 there are expected 
to be around 46m aircraft turnarounds, of which around 
20m will be outsourced.

Independent handlers continue to strengthen their 
position in the market as competitive pressures 
drive airlines to outsource their ground operations. 
Market share is therefore forecast to continue rising. 
The three main drivers in the outsourcing market are:

1. Market growth. The market is expected to grow by 
around 3-5% per annum, and air traffic to continue 
doubling every 15 years;
2. Flag carrier outsourcing;
3. Low-cost carrier growth. Low-cost carriers are 

aggressively gaining market share and driving the 
increase in flights. Core to their operating model is 
to out-source their ground handling operations.

Ground handling’s contribution to Group

Ground Handling

Strategic Report:  
Menzies Aviation

MENZIES AVIATION

Craig Smyth
Managing Director 
and President, 
Menzies Aviation

2013 HIGHLIGHTS
–  Underlying operating profit up 
11% at constant currency.
–  Three acquisitions completed 
and successfully integrated.

– Contract win momentum continues
–  Cargo turnaround delivers 

margin growth

Business Model 
see page 10

Key Risks 
see page 16

John Menzies plc 
24

Annual Report 
2013

Menzies Aviation operates in a highly dynamic and 
competitive industry. Over recent years the market has 
been consolidating around the stronger independent 
handlers which have the right skills, experience, safety 
and operational management systems in place. 
Market consolidation is expected to continue over 
the next few years.

Operating in an airport environment brings with it 
related security and control issues, including certification, 
training and security vetting. This, combined with initial 
investment in equipment at each station, substantial 
insurance cover levels, ISAGO (IATA Safety Audit 
Programme for Ground Operations) standards and 
reputation, creates significant barriers for potential 
new entrants into the market.

What does Ground Handling do?
Our ground handling operation is a global provider of 
passenger and ramp services to airlines and a major 
force in the international ground handling industry. It 
has grown rapidly since its conception in 1995, through 
a combination of organic growth, acquisitions and the 
development of niche opportunities.

Operating at 140 stations in 30 countries and supported by 
a worldwide team of more than 16,000 people, we serve 
over 500 airline customers handling around 1 million 

flights per annum. The delivery of a consistent and 
reliable operation, focused on meeting the needs of our 
airline customers, is at the centre of everything we do. 
Menzies Aviation aims at all times to give great service, 
at the right price for the leanest cost. In delivering this, 
we focus on working with attractive airlines in attractive 
markets and this selective approach enables us to create 
regional densities, leverage economies of scale and share 
operational excellence. Our operations deliver sustainable 
shareholder value growth from a team that wants to work 
for us, with customers getting a great service that is safe 
and secure.

We offer a full ground handling service to our customers, 
and work in partnership with them to provide a seamless 
experience for their passengers at the airport. Passengers 
will come into contact with our team at the airport from 
check-in all the way through to baggage reclamation as 
they access our services, including ticket desks, boarding, 
dispatch, passenger lounges and baggage reclamation 
and lost baggage services.

Airside we work to tight timescales to turn around 
an aircraft, in as little as 25 minutes from arrival until 
we push back the aircraft ready for departure. These 
services include load control, baggage loading and 
unloading, and passenger and baggage transfer. We 
also perform other aircraft services including towing, 
cabin cleaning and de-icing.

Ground handling turns split by geography (%)

36%

UK & Ireland

36%

Americas

16%

Cont. Europe

7%

Middle East 
& Africa

5%

Oceania & 
SE Asia

John Menzies plc 
25

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
Menzies Aviation continued

CARGO HANDLING
Market review
Airlines utilise the holds of their aircraft to satisfy demand 
for high value cargo by air with approximately 5% of 
international trade but 35% by value being flown. Air 
cargo differs from passenger transportation in that cargo 
relies more on one-way traffic and stronger business-to-
business customer relations. Companies fly high value 
items where time-critical delivery is worth the additional 
cost of air transportation over land or sea transportation.

Typically around 100m tonnes of cargo are transported 
around the globe annually. Around 60% of all aircraft flights 
have cargo in their hold, usually larger, transcontinental 
aircraft. Cargo only flights account for around 2.6% of 
total aircraft movements.

The most significant growth rates in recent years have 
been seen in the Middle East, although North America 
and Asia-Pacific remain the largest regions with each 
accounting for around a third of all tonnage movements 
each year. Around 20% of cargo tonne movements are 
in Europe.

There is significant market concentration around 
the world’s main hubs, with nearly 50% of the cargo 
tonnes handled at the 20 busiest stations. In terms of 
total tonnage, the market has been relatively steady over 
the last couple of years. Volumes of cargo moved by air 
tend to reflect economic cycles with growth between 
2009 and 2011 of 6%.

The International Air Transport Association (IATA) 
released figures in January 2014 showing a 6.1% growth 
in demand (measured in freight tonne kilometres or FTK) 
for air freight in November 2013 over the same month 
in the previous year. However, in context, this falls 
below the peaks noted in 2010 and 2011. All regions 
reported growth except for Latin America and Africa. 
The strongest performing region was the Middle 
East, where carriers reported a 16.5% improvement. 
Significantly, Asia-Pacific carriers, who account for some 
40% of the market, reported 4.9% growth, more than 
doubling the 1.8% growth of October. The increase is 
largely being driven by improving economic prospects in 
China along with an overall boost on Asian trade routes. 

What does Cargo Handling do?
Perishable and high-end goods flow daily through our 
cargo facilities around the world. We focus on ramp 
transfer where we take goods into our cargo facilities, 
break down and assemble the cargo ready for loading 
onto the aircraft and provide storage and transfer of 
goods to and from the aircraft. We can analyse and 
manage loads, ensuring that the appropriate paperwork 
is prepared for import and export handling. When goods 
arrive, we can arrange appropriate warehousing until the 
customer is ready to collect from our facilities. We have 
a trucking business should our customers want the 
goods delivered to them. Our sophisticated IT systems 
manage the goods through their life cycle and allow a 
track and trace service for our customers, which include 
airlines and forwarders.

Our relationship with Air China Cargo was expanded 
to include Vancouver in Canada.

Cargo handling’s contribution to Group

Cargo  
Handling

John Menzies plc 
26

Annual Report 
2013

John Menzies plc 
27

Annual Report 2013Strategic Report  02 – 41Governance Reports  42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
Menzies Aviation continued

CARGO FORWARDING
Market review
Freight forwarders and consolidators bulk-book cargo 
space in planes, which they then make available to 
customers to book smaller consignments. Experts 
in supply chain management, a forwarder does not 
traditionally move goods but organises shipments 
for others. They can organise the rate, collection, 
customs clearance, transportation, security screening, 
documentation, storage and delivery of goods that 
customers move around the world. The market is 
led by world trade movements, with growth in the 
Asia-Europe, Middle East-Far East and North-South 
America trade lanes.

What does AMI do?
Air Menzies International (AMI) was established in 
1976 to provide ‘neutral’ air freight wholesale services 
exclusively to freight forwarders and courier agents. 
AMI’s ‘neutrality’ means that it does not offer freight 
forwarding services directly to shippers, and hence it 
does not compete with its customers for their shipper 
business. It works with the world’s airlines and 
integrators to purchase space in aircraft holds which 
allows customers to benefit from AMI’s buying power, 
its ability to consolidate multiple shipments and airlines’ 
latest spot rates. AMI’s product range covers export, 
import and cross-trade, based on cargo, express and 
time definite international road freight.

AMI’s convenience and online tools help customers 
move shipments around the clock. Our web portal brings 
together all AMI’s Express products in an easy to use 
application, allowing customers to compare Express 
products side-by-side. Bonded warehouse capabilities 

are equipped with the latest screening machines  
and experienced staff can handle almost any air  
freight requirement.

AMI has been on an upward trend over the past 5 
years. A highly diversified customer base has helped 
AMI successfully continue its growth even in tough 
economic conditions. The large freight forwarders 
come to AMI during increased demands on space and 
the smaller forwarding customers reach out to AMI 
for its buying power, convenience and expertise.

MENZIES AVIATION BUSINESS REVIEW
2013 was a year of further progress with good profit 
growth. This demonstrates the clear resilience that 
the business has through its customer, product and 
geographical diversity. We invested in further growth 
by making acquisitions, including a strategic entry 
into the Latin American market and consolidation in 
Australia and New Zealand. The division also grew 
by winning new contracts at both existing and new 
airports. Headwinds were experienced through 
foreign exchange with a number of currencies 
moving adversely and through yield pressure where 
the renewal of contracts in competitive western 
European airports impacted profit progression.

We won 92 new contracts, at locations across the 
network. 26 contracts were lost, 9 to price and the 
remainder from route cessation. This adds some 
£15.6m of net revenue. In addition, we renewed 
114 contracts securing £104.1m annual revenue. 
We experienced some yield pressure during the 
year especially in Europe where competition is 
particularly intense. 

 AMI in Miami.

Cargo forwarding’s contribution to Group

John Menzies plc 
28

Annual Report 
2013

Cargo  
Forwarding

Aircraft turns were up 9% reflecting the benefits of 
prior year contract wins and acquisitions made in the 
UK and the Czech Republic. Like for like turns increased 
2% representing market growth at existing stations, 
although this was tempered by some airlines not flying 
their anticipated schedules, particularly in the UK, 
which also adversely affected ground handling margins. 
2013 was a very busy year for business development. 
We won a licence to operate at Nice airport in France 
and have secured Norwegian Airlines as our anchor 
customer. In the USA our ground handling business 
continued to expand, notably with Frontier Airlines 
at three new locations.

Following a period of re-structuring, cargo handling had a 
good year with the operating margin improving and the 
business now in the shape that we have been striving 
for. It is an attractive product where good margins can 
be achieved. Whilst large operations at a number of 
locations still exist, our portfolio now mainly focuses on 
restricted licences in emerging markets and locations 
where offering airlines a one stop shop of cargo and 
ground handling is important. As expected, absolute 
cargo tonnes were down 14%. This reflects the closure 
of large facilities in Chicago and New York together with 
the downsizing of the cargo network in the UK. Like for 
like tonnes were marginally down on the prior year at 
2% which is in line with our expectations and published 
IATA statistics.

We made three acquisitions during the year. Skystar, a 
ground handling business operating at eight locations 
across Australia and New Zealand, was acquired in 
October. This was a key consolidation play and had a 
strong strategic fit with our existing business in the region. 

The acquisition has integrated well and further contracts 
have been won at the new stations. We now have a very 
strong presence in the region and further expansion plans 
are in place. In August, we acquired Desacol, a cargo  
and ground handling business based at five stations in 
Colombia. This acquisition was a strategic entry into  
Latin America which is an attractive region that we have 
identified for further growth. The acquisition is bedding in 
well and this provides a platform for other opportunities 
that exist in Latin America. Lastly, we acquired Moose 
Aviation, a small ground handling business based at 
Stockholm Arlanda airport in Sweden which added  
to our existing presence allowing us to provide a full 
service to prospective and existing airline customers.

AMI, our cargo forwarding business, had another good 
year increasing profits by 11% to £4.2m. The business 
now has a network of offices across the globe and is 
benefitting from being a truly independent player in 
the busy freight forwarding marketplace.

The contract pipeline remains strong and we continue to 
evaluate acquisition opportunities that we believe will 
deliver the required returns. We will continue to provide 
what we believe to be the best service offering in the 
industry, putting safety and security at the heart of 
everything we do and providing our airline customers 
with the service they demand. We align ourselves with 
growing, financially sound airlines and in a consolidating 
market Menzies Aviation is very well placed to continue 
growing as we look to deepen existing customer 
relationships, expand into new territories and 
attract new customers.

In July, Menzies began offering executive facilities in 
Barcelona as well as exclusive personalised corporate  
and private aircraft handling.

John Menzies plc 
29

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
Menzies Distribution

Menzies Distribution

John Menzies plc 
30

Annual Report 
2013

FOCUSED  ON TIME- CRITICAL DELIVERYWe deliver 6.7 million newspapers 
and magazines using 1,700 vehicles, 
covering 130,000 miles as we 
undertake the ‘nightly miracle’ 
364 days of the year.

John Menzies plc 
31

Annual Report 2013Strategic Report  02 – 41Governance Reports  42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
Menzies Distribution

MENZIES  
DISTRIBUTION

David McIntosh
Managing Director,
Menzies Distribution

2013 HIGHLIGHTS
–  Publisher renewals continue to 
progress well with over 80% of 
2013 revenues secured to 2019.

–  Successful cost management 
programmes deliver over £5m 
full year saving.

–  Distribution profits impacted 
by weak magazine sales.

NEWS DISTRIBUTION
Market review 
The UK newspaper and magazine supply chain operates 
through a finely honed process. Product from publishers 
passes to wholesalers who then allocate and distribute 
the product to some 25,000 retailers across the country.

The overall market is worth c£2.6bn, split roughly 
two thirds news and one third magazines.

The Print Media industry is structured around the 
production of newspapers and consumer magazines 
by publishers, which then deliver the products to 
wholesalers – such as Menzies Distribution – for 
consolidation and distribution to retail outlets. 

The UK newspaper and magazine print market has been 
in structural decline for a number of years, as consumers 
have moved to accessing media through other media 
such as TV, digital devices, and discretionary spending 
has reduced on the print categories. This structural 
decline continued throughout 2013. Whilst publishers 
attempt to slow the rate of decline, it is not anticipated 
that the trend will reverse; consequently, cover price 
increases in periodicals have become a recognised 
means of offsetting volume reductions.

 Wholesalers have only a matter of hours to get 
newspapers from the presses to newsagents’ doors 
around the country. It is a highly time-critical activity 
and serving this supply chain within such a restricted 
time window requires investment in a network of 
distribution centres; sophisticated packing and returns 
processing equipment; and a diverse fleet of commercial 
vehicles which, taken together, create high barriers to 
entry. In addition, wholesalers bid for contracts with 

News distribution’s contribution to Group

News Distribution

Business Model 
see page 10

Marketing  
Services

John Menzies plc 
32

Annual Report 
2013

the publishers to serve geographical areas with each 
publisher’s products, with contract terms traditionally 
lasting around 5 years. 

Reduction of the wholesalers’ fixed and variable cost 
bases is constant within the industry. By concentrating 
on quality of service, process efficiency and economies 
of scale, wholesalers can maximise profitability in the 
face of declining sales. Consolidation of existing networks 
and maximisation of assets such as automated packing 
lines will be crucial to protecting earnings. In the future, 
we expect technical advances and process efficiencies 
to deliver the benefits required to offset continued falling 
sales and the cost of inflation.

The UK Print Media industry has, in recent years, 
shown an increasing appetite for additional marketing 
and promotional services. As the paid-for newspaper 
market has entered long-term structural decline, there 
has been an increase in the circulation of ‘free-sheets’ 
such as Metro and London’s Evening Standard, free 
magazines such as Sport and Time Out and other 
promotional activities as the major print brands look to 
maintain engagement over the next decade. There is 
likely to be an increasing focus on services which can 
generate consumer interest, such as the production of 
promotional materials; the audit of paid-for-promotions 
in major retail chains; the implementation of telephone, 
mailing or emailing campaigns and the staging of events 
designed to promote their brands or engage with 
stakeholders. The print media industry has also been 
actively seeking new locations in which to place and 
promote its products to consumers. Displays in airport 
gates and inflight are now commonplace – and other 
travel points such as ferry ports have also been trialled. 

The market to provide these marketing services is 
highly competitive and fragmented, with many small 
players offering a wide range of services to major 
publishers and retailers. Consolidation of providers and 
services is anticipated over the next few years. In such a 
marketplace, companies which can combine traditional 
services with bespoke experiential and digital campaigns 
will be well placed to lay claim to such marketing.

What does News Distribution do?
In News Distribution, we distribute some 6.7 million 
newspapers and magazines, using 1,700 vehicles which 
cover 130,000 miles as we undertake the ‘nightly miracle’ 
364 days of the year throughout the UK and Ireland.

We are experts in time-critical logistics and we are proud 
of the long-standing relationships we have with retailers 
and publishers alike. Using our fleet we cover 130,000 
miles every day – the equivalent of driving around the 
world 5 times. We also employ a dedicated team of 
almost 4,000 individuals to collect, collate and deliver 
newspapers and magazines. We use sophisticated 
software to ensure we are deploying the most economical 
vehicles on the best routes possible, and we have invested 
heavily in state-of-the-art technology to ensure our packing 
and returns systems are the best they can be.

We operate a network of distribution branches, covering 
66% of the UK, built around 9 ‘Hub’ locations which act 
as administrative and magazine-packing centres. These 
hubs feed 26 spoke locations, which act as staging points 
and newspaper-packing centres for highly time-critical 
news distribution. As our drivers distribute new products, 
they collect unsold material which is returned to our 
nearest branch for processing, credit and recycling.

During 2013 we launched our Menzies Logistics Solutions 
business, quickly winning a 3 year, £1.5m contract to supply 
WHSmith Stores in the North of England.

9Hubs

26Spokes

5Republic of 

Ireland

8Orbital 

sites

John Menzies plc 
33

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
Menzies Distribution continued

Our ability to grow as a business whilst delivering our 
existing service offering is dependent not only on our 
people, but on the tools we give them. We’ve invested 
heavily in ensuring we have the latest technology at our 
operations disposal; from HS packing machines, and 
Axon returns scanners, to Optrak route mapping, to 
Track and Trace delivery monitoring. Supporting all of 
this is SAP, which has enabled a wide spectrum of 
process improvements and efficiencies across the 
business since its implementation was completed 
in 2012.

In addition to our delivery and collection service, we offer 
customers the option to manage their accounts digitally 
via i-menzies.com – and a smartphone app, which has 
now been downloaded more than 6,000 times. 30% of 
our customers now make use of these digital facilities 
on a monthly basis, maintaining order levels, registering 
queries and using a range of information services. Using 
our SAP infrastructure, we provide publishing clients 
with more information, more quickly than ever before – 
aiding their print forecasts and contributing to the 
overall efficiency of the supply chain.

Our core newspaper and magazine delivery has been 
at the heart of the Group for almost 180 years. It has 
operated in consistent and relatively stable markets. 
Over recent years it has operated to provide stability 
whilst providing funds for growth in the aviation 
business. As its core market enters a structural decline, 
opportunities exist to exploit its geographical spread and 
expertise in time-critical delivery. The division continues 
to be highly cash generative and with a current focus 
on continual efficiency gains and exploitation of the 
network, there is a positive future for the core news 
distribution business. 

As the market has changed, the business has adapted its 
product offering, purchasing Orbital in 2012 and growing 
Menzies Marketing Services, which helps businesses 
to both maximise existing sales opportunities and to 
open up new channels, new markets and new revenue 
streams, getting them closer to their consumers. The 
combined capability of our services enables clients to 
maximise sales and distribution and improve reach with 
retailers and corporates. The clear focus is in areas that 
complement, enhance and add value to the businesses 
and skill sets within the existing portfolio of individual 
companies. The Marketing Service business provides 
a wide portfolio of services complementary to the core 
news and magazine distribution business.

MENZIES DISTRIBUTION 
BUSINESS REVIEW

Despite a challenging year where weekly magazine 
sales saw a step change decline in volume, we 
delivered excellent cost savings, successfully renewed 
over 80% of revenues from publisher contracts and 
Orbital Marketing Services, the business acquired in 
October 2012, delivered its expected returns. These 
achievements allow the division to plan for the future 
with confidence.

Sales in the magazine market were weak, with the 
weekly market in particular affected by falling volumes 
and title closures. As expected, due to the absence of 
a major football tournament, collectibles were behind 
the prior year.

We successfully restructured our network in the 
South of England, spoking Portsmouth and Ryde into 
the Maidstone Hub.

In 2013 Menzies Distribution won a third consecutive 
Carbon Trust standard for efforts to reduce emissions.

John Menzies plc 
34

Annual Report 
2013

 
In the core categories, overall magazine sales were 
down 9.2% (8.2% like for like). Weekly titles, particularly 
the celebrity category, were down 10.5% (9.2% like for 
like) with monthly titles down 7.5% (6.9% like for like). 
During the year a number of titles closed including 
Autotrader, easyLiving and More.

Newspaper sales performed ahead of expectations 
with sales value up 1.5% (like for like down 2.0%), 
resulting from strong cover price growth and 
new business won from News International in 
Northern Ireland.

During the year we continued to renew our major 
publisher contracts. We now have over 80% of 2013 
revenues secured through to 2019. These renewals 
provide contract security and allow plans to be made 
for the future shape of the business.

Productivity and cost saving initiatives continue to 
deliver results. In 2013 over £5m of cost savings 
were achieved.

The integration of Orbital Marketing Services progressed 
well, meeting synergy and profit targets. The distribution 
of printed media (travel brochures) is integrating into 
the core network and we are evaluating opportunities 
within the fulfilment and direct mailing markets. Menzies 
Marketing Services made progress year on year but 
continues to operate in a challenging environment. 

To address the fall in volume we have accelerated 
extensive branch rationalisation plans. The implementation 
of these plans will commence in the first half of 2014 and 

will run through a number of stages before completion 
in the second half of 2015. As a result a number of 
newspaper packing spokes will close and magazine 
packing will be centralised into a smaller number of hub 
locations. To deliver the project exceptional rationalisation 
costs of c£5m will be incurred over the next 24 months. 
It is expected that the recurring benefits of this 
rationalisation will commence during 2015.

Outlook
Our News Distribution business remains focused on 
its efficiency and branch rationalisation programme, 
analysing our branch network and geographical spread. 
Following the acquisition of Orbital in 2012 we now have 
a full UK geographic coverage. We will seek to maximise 
the opportunities to use our estate and vehicles for our 
Menzies Logistics service. In 2013 we announced the 
first significant contract with WHSmith and in 2014 we 
will seek further contracts to utilise our vehicles outside 
of their core news distribution timetable. We will also 
continue to integrate further the Marketing Services 
business streams into the core business to maximise 
efficiency and opportunities to cross promote services.

We anticipate that a strong consumer demand for printed 
products will remain for the foreseeable future, although 
there will continue to be a steady rate of decline overall. 
However, revenues remain exceptionally large, and 
the News Distribution business remains central to the 
Group’s overall business mix. The main challenge to 
the core News Distribution business will be to continue 
driving efficiencies and the removal of costs to outstrip 
volume reduction, whilst at the same time developing 
new, complementary revenue streams.

We have integrated parts of Orbital into our branch network, 
and are on course to deliver £2.1m of business synergies.

Our Marketing Services team distributes free magazines 
throughout the UK.

John Menzies plc 
35

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
Corporate Social Responsibility

S.P.I.R.I.T.  
DRIVES OUR 
SUSTAINABLE 
BUSINESS

Our people conduct themselves 
responsibly and we believe that 
the policies and guidelines we have 
in place concerning ethics, sound 
business practices and wider 
governance issues not only enhance 
our standing in the community, 
but also provide a better 
business for all our stakeholders.

John Menzies plc 
36

Annual Report 
2013

We recognise that being a socially responsible Company 
adds to and enhances the Company’s overall value, both 
in the short and long term. The impact our business 
activities have on the environment, communities in which 
we operate, and wider society are important to us. We 
understand that all our stakeholders have an interest in 
our business activities, and seek to maintain an open and 
participatory dialogue ensuring that our business activities 
are performed in a safe, ethical and efficient way.

We therefore have policies in place covering:

 –  Health, Safety and Security. Our number one 
priority. Operating safely and securely is central 
to all our operations, and at the heart of our 
S.P.I.R.I.T. culture.

 – Employees. Our number one asset. Through 
our people, we deliver our service every day.
 –  Environment. We will operate with integrity, 

respecting the environments in which we operate.

 – Community Investment. We will give back to 

the communities in which we operate, providing a 
range of assistance, including donating employee 
and managerial time, matching employee donations 
to charitable events and supporting organisations 
financially that seek to improve quality of life.

 – Supply Chain. We will behave ethically and with 

integrity. We will behave with the highest of standards 
and act in accordance with local laws. We will respect 
those we do business with. 

We have systems in place to identify, analyse and 
manage key risks arising from our operations, and 
develop better business methods. The policies 
and guidelines we have in place set standards 
concerning ethics, sound business practices 
and wider governance issues.

The Board expects the Group to conduct its operations 
based on sound ethical practices which are open and 
free from discrimination and harassment, and will 
promote a positive representation of the Group to 
stakeholders. The Group has adopted and disseminated 
appropriate policies and procedures, including clear 
guidelines on matters such as competition law, bribery 
and whistle-blowing, and the Board has tasked each 
Divisional Managing Director to be responsible for the 
implementation of all of these policies in their divisions. 

Everyone who wears a Menzies Aviation uniform is an 
ambassador for us. Airline customers and senior management 
can award recognition cards in our Role Model campaign to any 
uniformed employee whom they believe to be well dressed  
in line with Menzies Aviation’s uniform policy, friendly and 
professional and following the correct processes whilst carrying 
out duties. The campaign has been a huge success with over 
250 Role Model entries into a prize draw in the second half  
of 2013.

John Menzies plc is included in the FTSE4Good index for 
socially responsible investment. We chose to participate 
and actively maintain our listing in this index because the 
index measures the performance of companies that meet 
globally recognised responsibility standards.

The Group publishes on its website an Annual Corporate 
Social Responsibility Report which details the practices, 
strategies and policies being implemented across the 
divisions. A copy of the Report for 2013 can be accessed 
at www.johnmenziesplc.com.

Health, Safety and Security
Good health and safety practices are integral both to 
employee welfare and to the success of the Group. We 
continually review our procedures and our training in order 
to develop and adopt methods of working which reduce 
the likelihood of accidents occurring. Our employees 
operate in time-critical environments. As well as being 
the responsible thing to do, it makes good business 
sense to be safe and secure, as delays caused by 
accidents increase costs and cause disruption for 
ourselves and our customers.

Reports on health and safety performance are the first 
operating item at all meetings of the Group Board and at 
Divisional Operating Board meetings. They include injury 
statistics and trends as well as lessons learned, training 
performance, contacts with regulators and legislative 
changes. The Group’s Health and Safety policy 
statement, which is published on our website, focuses 
on establishing a suitable environment, providing 
proper training, communication and consultation 
with employees.

Eighty employees from around the world received awards 
under our GO-MAD station recognition programme providing 
awards to staff that excel in matters of Safety, Security and 
Service delivery within our aviation businesses. From these 
11 were selected to receive special awards in recognition of 
their individual achievements during the year.

MORSE is a key tool in our Health and Safety Strategy 
and is utilised in various forms across the Group, tailored 
to the operating unit. Key performance measures are 
used to monitor trends and to improve our performance. 
Our business units have different working environments 
and so to provide clarity on the trends within each 
separate business, statistics for each are analysed 
individually. Details of the Health and Safety programmes 
in each division, including key statistics for incidents 
and near misses, can be found in the Groups Annual 
Corporate Social Responsibility Report for 2013 on 
our website, www.johnmenziesplc.com.

During 2013 our GO-MAD recognition programme 
continued to provide recognition awards to staff that 
excel in matters of Safety, Security and Service delivery 
within our aviation businesses. Eighty employees 
received recognition awards, from which 11 were 
selected to receive special awards in recognition of 
their individual achievements during the year. Other 
key achievements during the year include:

 – The SMART operational audit tool used by Menzies 
Aviation, including the innovative iPhone application, 
has been successfully implemented network-wide 
producing over 100,000 aircraft safety compliance 
inspections during the year, over 25% more than  
the previous year. 

 – Menzies TV was further extended during the year 
to cover more than 40 ground handling stations in 
Europe, USA, Africa and Australia.

 – 2013 saw the launch of Menzies computer-based 

Learning Management System which complements 
our current training system and allows our people 
to complete their training in a new, engaging way.
 – The Health and Safety team at Menzies Distribution 
was restructured to locate two new advisors in 
Yorkshire, allowing easier access to all areas of the 
country and allowing them to spend more time in 
branches and undertaking more rigid auditing. 
 – Leadership Development programmes throughout 
the business have grown momentum with trained 
and certified facilitators in all regions actively 
supporting this key series. It aims to educate front 
line management and supervisors highlighting the 
importance of their job role. Key messages include 
safety, security, training, communication and 
conflict management.

 – A total of 17 airports have now achieved IATA (ISAGO) 

registration with a further 3 awaiting certification.

 – Our Los Angeles team was presented with 

Singapore Airline’s Annual Safety award at their 
head office in Singapore.

 – Bangalore Cargo were awarded with “Best Fire 

Prevention Partner 2012-2013”.

 – In Africa, teams in both Johannesburg and Durban 
received the ACSA Feather Safety Award 2013 
whilst Port Elizabeth was recognised with the ACSA 
Best Ground Handler / Service Provider Feather 
Award 2013.

John Menzies plc 
37

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
Corporate Social Responsibility continued

Employees
The Group recognises the value of a diverse employment 
base. The principles are recognised through published 
employment policies which are designed to attract, retain 
and motivate quality staff. Full consideration is given 
to equality legislation. We have a diverse workforce and 
recruit and promote on the basis of ability. Analysis of the 
gender split of our employees is shown on the Directors 
Report on page 49.

Managers are expected to foster an open culture, based 
on the Group’s S.P.I.R.I.T. (Safety and Security, Passion, 
Innovation, Reliability, Integrity and Teamwork) values. 
Training has been provided giving guidance on ethical 
business practices and professional conduct. This covers 
dealings with all our stakeholder groups including 
customers, suppliers and of course employees. 

Policies are also in place to cover the following key areas:

Attracting the right people
The Company sets out to recruit and develop high 
quality individuals who have the ability to meet the high 
standards of performance that will be expected of them. 
We employ around 24,000 people worldwide who 
we rely on to deliver a safe service to our customers. 
We have robust systems in place to select the best 
candidates to join our team, upholding our principles 
of respect for all people, equal opportunities and dignity 
at work. 

Children enjoying the Parikrma football competition in India.

Reward and incentives
We will provide competitive employment packages 
which encourage the best to join us. We review 
the employment benefits that we offer, such as the 
Sharesave Scheme in the UK, our pension schemes 
and discounted travel schemes. We offer terms and 
conditions of employment and levels of remuneration, 
pension and other benefits that will attract, retain and 
motivate employees with the necessary ability and 
experience to achieve our business objectives, within 
the requirements of employment legislation of each 
country involved.

Training and development
We proactively support the achievement of our 
operations and business objectives through the provision 
of high quality, specific training and development. The 
Company also recognises that the business needs of 
the organisation can only be met through trained, safe 
and motivated employees who perform well at all times. 
Our training and development objectives are:

 – To provide training for all employees to ensure that 
they are able to achieve their key objectives safely 
and effectively. 

 – To regularly review the training needs of our 

employees and adjust the training as necessary 
to meet the future needs of the organisation and 
its employees.

 – To ensure that all training and development provided 

has a clearly identified business objective.

 – To achieve excellence in our programmes by delivering 
credible and appropriate training and development 
which is motivational, relevant and demonstrably 
improves the productivity and safety of our operations.

 – To set and maintain high standards for all our 

employees, encouraging everyone to lead by example.

Communication and consultation
Comprehensive internal communication programmes 
are in place to ensure that all employees throughout 
the Group are kept informed about the direction and 
performance of their own division and of the rest of 
the Group.

Menzies TV, now in 40 locations, was introduced as 
a dynamic communication tool primarily for safety 
messages to our front line staff. Safety bulletins, 
business updates and local/regional messages are 
broadcast on a daily basis to keep staff informed of 
key topics within the business.

John Menzies plc 
38

Annual Report 
2013

Our divisional newsletters and magazines continue to be 
available to all staff, informing them of any developments 
in the business and sharing success stories from around 
the globe. These closely follow the core principles of the 
Group’s S.P.I.R.I.T. values, acting as the primary vehicle 
for promoting and communicating its achievements. 
Regular e-bulletins are also issued with Aviation divisional 
news and corporate results, and disseminated through 
regular crew room briefings at each airport. Crew room 
briefings are also designed to provide an informal 
environment where two-way communication can occur, 
and employees are encouraged to raise issues, concerns 
or questions in these sessions.

Recognising human rights
As a Company we support organisations in upholding 
human rights principles, wherever we operate. Although 
there is no definitive consensus on the boundaries of 
corporate responsibility in respect of human rights, 
we need to ensure that we are not involved in human 
rights violations, either directly or indirectly and that we 
operate in accordance with the Universal Declaration 
of Human Rights (UDHR) and take account of other 
internationally accepted human rights standards. In 
addition to this we promote human rights through our 
employment policies and practices, through our supply 
chain and through the responsible use of our products 
and services. The promotion of human rights through 
our business activities forms part of our principle of 
operating with integrity.

Whistleblowing, anti-corruption and bribery
John Menzies has a number of fundamental principles 
and values which it believes are the foundation of 
sound and fair business practice and as such are 
important to uphold. This includes a zero tolerance 
position in relation to corruption, wherever and in 
whatever form that may be encountered. Anyone 
representing John Menzies is expected to conduct 
themselves with integrity, impartiality and honesty. 
John Menzies seeks to develop a culture where 
inappropriate behaviour at all levels is challenged. All 
employees are encouraged to report genuine concerns 
about malpractice, illegal acts or failures to comply 
with recognised standards of work, without fear of 
reprisal or victimisation. Individuals raising genuine 
concerns will be supported and not subjected to 
victimisation, detriment, or risk job security. John 
Menzies operates on a global scale, and it is essential 
that the Company’s policies regarding fraud, corruption 
and bribery are completely understood by employees. 

We actively ensure that procedures are in place to 
minimise the risk of them occurring. John Menzies: 

 – Prohibits giving and receiving bribes; 
 – Commits to obeying all relevant laws; 
 – Commits to restricting and controlling 

facilitation payments; 

 – Commits to restricting giving and receiving gifts. 

Environment
The Group remains committed to minimising the 
impact it has on the environment. Its environmental 
policies have been approved and are integrated within 
existing management structures and implemented 
through normal business practices and procedures. 
These policies address the following areas:

 – Complying with legislation and best practice;
 – Allocating roles, responsibilities and resources;
 – Monitoring, verification and auditing of compliance;
 – Data collection, analysis and reporting;
 – Risk identification, assessment and management;
 – Communication and dissemination of information;
 – Adopting technology and working practices that are 
modern, environmentally friendly and energy efficient;

 – Working with customers and suppliers to address 
environmental issues affecting our businesses.

At Group level, environmental issues affecting the 
businesses are the responsibility of, and reported 
by, each Divisional Managing Director to the Board. 
Environmental risks associated with new businesses 
are always assessed as part of our due diligence 
process on all acquisitions.

Mr MORSE is a key tool in our Health and Safety strategy 
and is utilised in various forms across the Group, tailored 
to the operating unit.

John Menzies plc 
39

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Strategic Report:  
Corporate Social Responsibility continued

Our News Distribution division achieved the Carbon 
Trust Standard for the third time in 2013 for the energy 
efficiency work that has been undertaken in the division. 
The Carbon Trust Standard is awarded to organisations 
that measure, manage and reduce their carbon footprint 
and recognises Menzies Distribution’s efforts to date and 
its future commitment to measure, manage and reduce 
its carbon footprint. Our Distribution business is the 
largest part of the Group using carbon producing fuels in 
the UK and has produced policies for managing its fuel 
usage since 2008. Following a successful 2008-2011 
policy which saw the division exceed its target of a 12% 
reduction in gas and electricity usage, the 2012-2016 
Energy and Water Policy calls for the division to reduce 
electricity usage by 14% and gas by 10%. In line with 
its policy all of the division’s mainland UK electricity has 
been procured from fully ‘green’ renewable resources 
since 2007.

Menzies Aviation operates largely in shared environments 
such as airport terminals, and their direct billed energy 
is significantly lower than that of Menzies Distribution. 
However, they work closely with airport authorities 
in minimising their energy consumption, and actively 
promote efficiencies within their own premises. In 
2013, Menzies Aviation in Alicante became the first 
part of the Group to achieve ISO14001.

In 2013, the Group continued monitoring its energy 
consumption levels in the UK as part of its requirements 
under the Carbon Reduction Commitment. A new 
worldwide system for monitoring and recording all 
fuel based purchases is currently being rolled out which 
will allow a location by location breakdown of fuel and 
carbon usage. Water consumption across the business 
is low and so no specific targets have been set with 

The SMART operational audit tool used by Menzies Aviation, 
including the innovative iPhone application, has been 
successfully implemented network-wide producing over 
100,000 aircraft safety compliance inspections during the 
year, an increase of more than 25% over the previous year.

regards to water consumption. Both divisions do 
however have a policy in place to minimise usage 
and the impact of our business operations to the local 
environments, including water consumption and waste.

At Menzies Distribution, packaging waste, namely 
cardboard and polythene, and office paper are byproducts 
of our activities. We have waste compactors installed at 
all of our larger branches in the UK, which we now use 
for all Dry Mixed Recyclable (DMR) materials.

Menzies Distribution has been working closely with its 
waste service provider since the beginning of 2010 to 
achieve the goal of 90% recycling/landfill diversion across 
the division of all general waste material previously sent 
to landfill. In 2010, Menzies Distribution had 19% of its 
general waste being sent for recycling. By December 
2013, 73% of waste was being recycled with a further 
14% of waste being diverted from landfill to Refuse 
Derived Fuel (RDF).

Under our contracts with newspaper and magazine 
publishers, we are responsible for the collection of 
unsold copies from retail outlets. Newspaper publishers 
outsource the physical uplift and recycling from our 
premises via third-party agents with whom we work 
closely to integrate an efficient transition from our 
processes to their collection.

Menzies Aviation is committed to reducing unnecessary 
consumption of resources and recycling packaging such 
as polythene, rope and pallets where possible. The 
use of packaging materials through its AMI and cargo 
businesses in the UK remains very low. Where the 
division offers an aircraft cleaning service, any 
waste we remove from an aircraft is, wherever possible, 
processed via airport waste recycling systems.

Community Investment
John Menzies is aware that it has community obligations, 
particularly within the countries and localities where it 
does business. We have a positive duty to improve the 
well being of individuals and to use our best endeavours 
to enhance community life. A positive approach to our 
community relations is in the best long term interests of 
our Company and of those who work within it. We donate 
our skills and expertise to work in the communities in 
which we operate. Each year the Group Board sets a 
budget for its charitable activities and a charities 
committee allocates the expenditure. 

John Menzies plc 
40

Annual Report 
2013

Cross Cultural Team Challenge
Menzies Aviation continued its Cross Cultural Team 
Challenge programme, which it launched in 2011, 
combining Senior Leadership Development with 
putting something back (focused on helping children) 
in communities around the world where we operate. 
This year we again worked with the Parikrma Foundation 
which has existing strong links to, and support from, 
our business in India. Through their 4 schools, Parikrma 
provides first class education and care for approximately 
1,400 children from the Bangalore slums. The Challenge 
in 2013 involved staging the 3rd annual Parikrma 
Champions League Football tournament (PCL) for sixteen 
Under-16 schools’ teams at the Bangalore Football 
Stadium. There were 3 distinct community objectives:

1. To create a life changing experience for our employees, 
2. For the Company to become involved in a project with 

local community benefit, and 

3. To work with the local community to provide 

sustainable benefit.

Charity Bike Ride
In August, Menzies Distribution staged a second national 
fundraising week. The centrepiece event, a 7 day cycle 
relay from Edinburgh to Kent, involved more than 30 riders. 
In concert with local events staged around the country 
by employees, the relay raised £30,000 for charities 
Children 1st and Anthony Nolan.

Charities Fund
The Company’s Charities Fund exists to provide 
significant levels of support to a small number of 
charities nominated by each operating division each 
year, based on the following selection criteria:

 –  Efficiency: be involved with charities that are small 
enough for our donation to make an impact, and not 
be absorbed in administrative costs.

 –  Integrity: make donations on a ‘needs-based’ 
approach rather than ‘taste-based’ approach.

 –  Effectiveness: charities to have specific aims and 
to be able to demonstrate how our contribution will 
benefit their cause.

Nominations are considered for charitable organisations 
suggested by the divisions, although generally donations 
will not be made to certain causes or activities including 
political parties, books, research papers or articles in 
professional journals, religious organisations or anything 
that conflicts with our Ethics Policy. In 2013, £70,000 
was donated by the Company.

In addition to the main Charities Fund, employees are 
actively encouraged to support chosen charities through 
the Community Fund, attendance at events and the 
‘Payroll Giving Scheme’ which allows for tax efficient 
donations to be made to charities. The John M. Menzies 
Community Fund makes individual cash awards of up to 
£350 per employee, or £700 per team of employees, 
undertaking a charitable or community project. Such 
awards are made in consultation with the Managing 
Directors of each business. During 2013, almost 
£20,000 was donated via this fund.

Supply Chain
Our relationship with our customers and suppliers is 
important to us – without them, we would simply not 
exist. Both our businesses rely on long-term working 
relationships as one of the core pillars of their business 
strategy – for Menzies Distribution this can be a lifelong 
arrangement with a newsagent, and for Menzies Aviation 
agreements covering many years at many airports.

Airports and airlines operate on an international platform 
and expect all their suppliers to operate to acceptable 
standards worldwide. Menzies Aviation shares this 
commitment to high standards and works with its airline 
and airport partners to ensure that we all maintain and 
deliver commitments to high standards throughout 
the supply chain at all our locations worldwide.

The Strategic Report on pages 2 to 41 of the Annual 
Report 2013 has been approved by the Board of 
Directors in accordance with the Companies Act 2006 
(Strategic Report and Directors’ Report) Regulations 2013.

John Geddes
Company Secretary 
3 March 2014

Strategy 
see page 08

Visit our website 
www.johnmenziesplc.com

John Menzies plc 
41

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136 
Governance Reports 

GOVERNANCE
REPORTS

John Menzies plc 
42

Annual Report 
2013

Annual Report 
2013

John Menzies plc 
43

Strategic Report  02 – 41Governance Reports  42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Compliance to the UK Corporate 
Governance Code
The UK Corporate Governance Code sets out the 
standards of corporate governance that listed companies 
should meet. I am pleased to report that John Menzies 
meets all of the principles and provisions of the Code.

Leadership
In my role as Chairman of the Board, I have a duty to 
shareholders to ensure that the Board works effectively 
and efficiently in following its strategic objectives, which 
are detailed on page 8 of the Annual Report. My role is 
very much to lead the Board in challenging and guiding 
the Executive Team in developing and then delivering 
the strategy for the Group. We ensure that the Executive 
Team continue to remain focused not just on delivering 
an excellent, world leading service to their clients, but 
also deliver long-term, sustainable shareholder value. 
I believe also that the role of the Board as a whole is 
to lead the Company, setting not only the strategy 
that the business will follow but also set the culture 
of the organisation. I am proud of the S.P.I.R.I.T. 
values that John Menzies embraces.

Internal Control
Internal control and Corporate Governance are key 
to ensuring that the business operates within the 
parameters expected not only of the Board, but of all 
the stakeholders in the business. I believe that robust 
operating procedures are in place and have challenged 
the Executive Team to ensure that they have sufficient 
resource dedicated to internal control and the 
implementation of their governance manuals across  
their networks.

Board Structure
Our business operates within two key business 
sectors, Aviation Services and Print Media Distribution, 
both providing time critical delivery of services to 
our customers. There are many practices that our 
businesses share, but given the separate client focus 
in each I feel that it continues to be appropriate for 
us to have two executive Managing Directors, one 
for each of the market segments. Each year the 
Nomination Committee reviews the structure of the 
Board, including whether it would be appropriate to 
change the executive structure, and this discussion 
is also held at Board meetings.

Governance Reports: 
Chairman´s Introduction

Iain Napier
Chairman

Strategy 
see page 08

S.P.I.R.I.T.
see page 10

Key Performance Indicators
see page 18

John Menzies plc 
44

Annual Report 
2013

Post year-end we announced that David McIntosh 
would be leaving the Board and the position of 
Managing Director for Menzies Distribution. David will 
stand for re-election at this year’s AGM and remain on 
the Board until a replacement is in place. A recruitment 
process is now underway and the Board will keep 
shareholders updated as appropriate. The Nomination 
Committee keeps the structure of the Board and 
succession plans for it under constant review.

I also believe that transparency in how we conduct 
our business, from operating an open culture at 
Board meetings where discussion and comment is 
encouraged, all the way through the business. During 
2013 we refreshed the Board composition and I am 
pleased with the structure, controls and direction we 
now have. Our Executive Team has clear strategies  
for their businesses, and the Board is well placed  
and balanced to provide overall governance, 
leadership and direction.

Iain Napier
Chairman 

Board Diversity
I agree entirely in the principles of diversity in 
the Boardroom. Within Menzies, we have a female 
Executive Director and a female Non-Executive Director, 
2 out of 8 or 25%. I believe in recruiting the right person 
for the job, irrespective of their background, with an 
acknowledgement that a diverse range of skills, 
backgrounds and abilities can only add to the overall 
performance of the Board. I am pleased that we have 
recruited on the principle of merit and ability, rather 
than to fill any quotas.

Effectiveness of the Board
It is vital that the Group has an effective Board, and we 
undertook a rigorous internal performance evaluation 
towards the end of the year. An external evaluation is 
undertaken every 3 years and was last undertaken in 
2011. I am pleased that this year’s review demonstrated 
that the Board is working well and did not highlight 
any significant issues. As a result of the evaluation 
we will make some minor amendments to the Board 
administration. We have also begun the recruitment 
process for a new Non-Executive Director. 

Board Changes
During 2013 Paul Dollman retired as Group Finance 
Director and we are pleased to have welcomed Paula 
Bell as our new Group Finance Director. Paula was 
identified following the use of independent external 
recruitment advisers in accordance with the policy 
of the Board and best practice. Paula brings with her 
a wealth of experience and refreshes the Executive 
Team. I believe that she has settled into her new role 
well and is already delivering positive developments 
in the finance function across the Group. We also 
reviewed the balance of and shape of the Board, 
particularly the numbers of independent and 
non-independent Directors. In line with best practice, 
Ian Harrison, who had served on the Board for more 
than 9 years retired at the AGM in 2013. In 2014 
we have begun the search for a new independent 
Non-Executive Director to join the Board.

John Menzies plc 
45

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013Governance Reports: 
Directors Biographies

1. Iain Napier
 – Non-Executive Chairman
 – Chairman of the Nomination Committee 

Background and experience
Iain was appointed Non-Executive Director of the Company in 
September 2008 and became Chairman in May 2010. Iain is a 
chartered management accountant has significant experience  
at senior levels of international organisations having previously 
been a Board Director of Bass PLC, Chief Executive of Bass 
Leisure and then of Bass Brewers and Bass International 
Brewers. Following Bass, he was Vice President UK and 
Ireland for Interbrew SA until August 2001. He was then 
Chief Executive of Taylor Woodrow International Housing and 
Development from 2001 to 2005. He is currently Chairman of 
McBride plc and was Chairman of Imperial Tobacco Group plc 
until he stepped down in Feb 2014 after 14 years on the Board. 
He is a Non-Executive Director of Molson Coors Brewing 
Company and William Grant & Sons Holdings Limited. 

Other appointments
 – Chairman of McBride plc
 – Non-Executive Director of the Molson Coors Brewing Company
 – Non-Executive Director of William Grant & Sons Limited

3. Eric Born 
 – Non-Executive Director
 – Member of the Audit Committee
 – Member of the Nomination Committee
 – Member of the Remuneration Committee 

Background and experience
Eric was appointed a Non-Executive Director in September 
2010. He became Chief Executive at Wincanton plc in December 
2010, having previously been Chief Operating Officer. Prior to 
this he was Group Senior Vice President & President West/South 
Europe at GateGroup, the global provider of onboard services 
and products to the passenger airline industry, and has also 
held senior roles including Managing Director of Frimago AG in 
Switzerland and Managing Director of Office World in the UK. 

Other appointments
 – Chief Executive of Wincanton PLC

2. Paula Bell
 – Executive Director, Group Finance Director

Background and experience
Paula joined the Board as Group Finance Director in June 2013. 
Paula is a Fellow of the Chartered Institute of Management 
Accountants and prior to joining John Menzies was Group 
Finance Director of Ricardo Plc from 2006 where she played 
a key role in the strategic diversification and growth of the 
business, driving strong cost and cash management. Previous 
roles include Finance Director of Gatwick Airport and Director of 
Finance of AWG Plc. Over a ten year period at Rolls-Royce Plc 
Paula was Finance Director for large scale divisions before 
becoming Business Development Director for their international 
energy Transmission and Distribution Group leading on strategy, 
sales and marketing and an extensive merger and acquisition 
programme in emerging territories. Paula is also the Senior 
Independent Director and Chairman of the Audit committee 
of Laird PLC.

Other appointments
 – Non-Executive Director and Senior Independent Director  

of Laird plc

4. Ian Harley
 – Non-Executive Director
 – Senior Independent Director
 – Chairman of the Audit Committee
 – Member of the Remuneration Committee
 – Member of the Nomination Committee 

Background and experience
Ian was appointed a Non-Executive Director of the Company  
in February 2009 and Senior Independent Director in May 2011.  
He is Chairman of Rentokil Initial Pension Trustee Limited having 
previously spent 8 years on the Rentokil Initial plc Board. Ian has 
previously held a variety of posts in the Finance, Retail Banking 
and Wholesale Banking Divisions of Abbey National and spent 
nine years on its Board as Finance Director and Chief Executive 
Officer. He is Chairman of the Court of the Whitgift Foundation 
and acts as an advisor to Independent Audit Limited, chairing 
its Advisory Board. He was Senior Independent Director at 
Remploy Limited until 2010 and is a Fellow of the Institute of 
Chartered Accountants and a Fellow and Past President of the 
Institute of Bankers. He is Chairman of the Audit Committee. 

Other appointments
 – Chairman of Rentokil Initial Pension Trustee Limited.

John Menzies plc 
46

Annual Report 
2013

5. Dermot Jenkinson
 – Non-Executive Director

8. Craig Smyth
 – Executive Director, Menzies Aviation

Background and experience
Dermot was appointed to the Board in 1986 and held various 
executive responsibilities before assuming a non-executive role 
in 1999. He founded beCogent Limited in 1999, a contact centre 
and related consultancy business and was Executive Chairman 
until 2010 when the business was sold to Teleperformance SA. 
Dermot contributes from his breadth of knowledge gained both 
from his experiences in the Company and through a wide range 
of executive management roles. He also represents the interests 
of the Menzies family who collectively are our major shareholder.

Other appointments
 – Non-Executive Director of Scottish Friendly Association.
 – Non-Executive Director of Transcom Worldwide SA.

Background and experience
Craig was appointed to the Board in March 2007. He was a 
founder executive of the Aviation division and has worked for 
Menzies Aviation since 1994. In 2003, he moved from being 
the Chief Financial Officer into the operational and commercial 
role as Vice President, Americas and was appointed Managing 
Director of Menzies Aviation in February 2004. He is a 
chartered accountant.

6. David McIntosh
 – Executive Director, Menzies Distribution

9. John Geddes
 – Company Secretary

Background and experience
David was appointed to the Board in June 2009. He joined the 
Group in 1989 becoming Finance Director of Menzies Distribution 
in 1999. More recently as Commercial and Marketing Director, he 
was responsible for commercial contractual arrangements, key 
retail and publisher relationships and business information 
provision. He is a chartered accountant.

Background and experience
John was appointed as Company Secretary in 2006. A 
chartered secretary, he joined the Group in 1997 and was 
previously Company Secretary of Menzies Aviation. His 
career has also included posts at Bank of Scotland plc 
and Guinness plc. 

7. Octavia Morley
 – Non-Executive Director
 – Chairman of the Remuneration Committee
 – Member of the Audit Committee
 – Member of the Nomination Committee 

Background and experience
Octavia was appointed a Non-Executive Director in 2006 and is 
Chief Executive of Crew Clothing Limited. She has significant 
experience in managing dynamic, fast-paced organisations having 
previously been Chief Executive of Lighterlife Limited and Marketing 
Director and Commercial Director at Woolworths plc. She has also 
held positions as Managing Director, ecommerce at Asda Stores 
Limited and as Buying and Merchandising Director at Laura Ashley 
plc. Octavia is Chairman of the Remuneration Committee.

Other appointments
 – Chief Executive of Crew Clothing Limited.

John Menzies plc 
47

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013In accordance with the requirements of the Companies Act 2006 and the UK Listing Authority’s Listing, 
Disclosure and Transparency Rules, the following sections describe the matters that are required for inclusion 
in the Director’s Report and were approved by the Board. Further details of matters required to be included in 
the Director’s Report are incorporated by reference into this report, as detailed below.

Directors
The Directors serving during the year or subsequently are shown below. The Directors as at the end of the financial 
year, and their biographies, are shown on pages 46 and 47. Subsequent to the year end, it has been announced that 
David McIntosh will resign from the Board once a successor has been identified. In the meantime he will stand for 
re-election to the Board at the 2014 AGM.

Directors interests in the ordinary shares of the Company were as follows:

Name
Iain Napier
Eric Born
Paula Bell
Ian Harley

Appointed/resigned
Appointed September 2008 Beneficial

Position
Chairman
Non-Executive Director Appointed September 2010
Executive Director
Senior Independent 
Director

Appointed June 2013
Appointed February 2009

–
–
Beneficial

Dermot Jenkinson  Non-Executive Director Appointed December 1985 Beneficial

David McIntosh
Octavia Morley
Craig Smyth
Paul Dollman
Ian Harrison

Appointed June 2009

Executive Director
Non-Executive Director Appointed January 2006
Appointed March 2007
Executive Director
Executive Director
Resigned May 2013
Non-Executive Director Resigned May 2013

Non-beneficial
Beneficial
–
Beneficial
–
–

There have been no subsequent changes to these interests as at 3 March 2014.

31 December
 2013
5,000
–
–
4,000

31 December 
2012
5,000
–
–
4,000

1,885,860
2,747,860
84,512
–
116,734
–
–

2,010,860
2,807,860
92,995
–
150,364
–
–

No Director had any material interest in any contract, other than a service contract as set out on page 63.

Substantial Shareholdings
In addition to the Directors’ interests, the Company has been notified of the following interests of 3% or more in 
its issued ordinary share capital as at 31 December 2013 and 3 March 2014:

Name
Schroder Investment Management
DC Thomson Pensions
Mrs P Menzies
Mr D Ramsay
Unicorn Asset Management

Number of
ordinary
 shares at 
3 March 2014
11,783,568
5,162,711
2,529,650
2,408,002
2,983,992

% ordinary
share capital

Number of
ordinary
shares at 
31 December
 2013
19.31 11,377,602
8.46
5,162,711
4.15 2,529,650
3.95 2,408,002
4.89 2,683,992

% ordinary
share capital
18.65
8.46
4.15
3.95
4.40

Directors’ and Officers’ Liability Insurance
The Company has arranged, in accordance with the Companies Act 2006 and the Articles of Association qualifying 
third party indemnities against financial exposure that the Directors may incur in the course of their professional 
duties. Equivalent qualifying third party indemnities were, and remain, in force for the benefit of those Directors who 
stood down from the Board during the year ended 31 December 2013. Alongside these indemnities, the Company 
places Directors’ and Officers’ liability insurance cover for each Director.

John Menzies plc 
48

Annual Report 
2013

Governance Reports: Directors’ Reportfor the year ended 31 December 2013Dividends
The Directors recommend the payment of a final 
dividend of 18.8p per ordinary share (2012: 17.85p), 
payable on 20 June 2014 to shareholders on the 
Register as at the close of business on 23 May 2014. 
The shares will be quoted as ex-dividend on 21 May 
2014. This final dividend, together with the interim 
dividend of 7.7p per ordinary share (2012: 7.35p) paid on 
22 November 2013, makes a total dividend of 26.5p per 
ordinary share for the year ended 31 December 2013.

Political Donations
It is the Group’s policy not to make political donations 
and therefore no political donations were made, including 
donations as defined for the purposes of the Political 
Parties Elections and Referendums Act 2000.

Financial Risk Management Objectives 
and Policies
The financial risk management objectives and policies, 
including the policy for hedging each major type of 
forecasted transaction for which hedge accounting is 
used is detailed in note 16 of the Annual Report and 
Accounts 2013.

Exposure to Risk
The risk exposure of the Group including the exposure 
to price risk, credit risk, liquidity risk and cash flow  
risk is included in note 16 of the Annual Report and 
Accounts 2013.

Financial Instruments
Details of the use of financial instruments and financial 
risk management are included in note 16 of the Annual 
Report and Accounts 2013.

Employee Involvement
Details of how the Company involves its employees 
are contained in the Strategic Report on pages 36 to 41 
which are incorporated by reference into this report.

Post Balance Sheet Events
There have been no important financial events 
affecting the Company (or any subsidiaries included in 
its consolidation) since the end of the financial year.

Subsequent to the year end, it has been announced 
that David McIntosh will resign from the Board. 
The Board will advise shareholders of developments 
as appropriate. 

Outlook
An indication of the likely future developments in 
the business of the Company (and its subsidiaries) is 
included in the Strategic Report on pages 2 to 41.

Research
The Company is not actively involved in research activities.

Geographical Spread
John Menzies plc operates in 31 countries worldwide. 
Details of the geographical spread can be found on 
pages 4 to 5 of the Strategic Report.

Employment Policies
Policies regarding the hiring, continuing employment 
and training, career development and promotion 
opportunities, for all employees both in the UK and 
worldwide, together with reports on employee 
involvement and representation are contained in the 
Corporate Responsibility Section of the Strategic 
Report on pages 36 to 41.

At the end of 2013 the split of male to female employees 
in the Group was:

Directors
Decision makers
All employees

Male
6 
107
16,090

Female
2
17
7,533

Policy and Practice on Payment of Creditors
The Group does not operate a standard code in respect 
of payments to suppliers. Each division is responsible for 
agreeing the terms and conditions under which business 
transactions with its suppliers are conducted, including 
the terms of payment. It is Group policy that payments to 
suppliers are made in accordance with the agreed terms 
provided that the supplier has performed in accordance 
with all relevant terms and conditions. At the year end 
the amount owed to trade creditors by the Group was 
equivalent to 32.1 days (2012: 32.5 days) of purchases 
from suppliers.

Audit Information
Having made the requisite enquiries, so far as the 
Directors in office at the date of the signing of this report 
are aware, there is no relevant audit information of which 
the auditors are unaware and each Director has taken 
all reasonable steps to make themselves aware of 
any relevant audit information and to establish that the 
auditors are aware of that information. A resolution to 
reappoint Ernst & Young LLP as auditors to the Company 
and to authorise the Board to set their remuneration will 
be proposed at the Annual General Meeting.

Share Capital and Structure
The Company has two classes of shares: ordinary 
shares and 9% cumulative preference shares. As 
at 31 December 2013 the Company had an issued 
share capital of £16,800,421 comprising 1,394,587 
9% cumulative preference shares of £1 each and 
61,623,336 ordinary shares of 25p each. Of these 
61,623,336 ordinary shares, 613,319 were held as 
Treasury Shares. These figures include 135,111 ordinary 
shares with a nominal value of £33,778 representing 
0.2% of the issued share capital which was purchased 
as Treasury Shares at an average price of £7.68 per 
share during 2013, to be used for the satisfaction of 

John Menzies plc 
49

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013The Company is not aware of any arrangement by which 
with the Company’s co-operation, financial rights carried 
by shares are held by persons other than the holders of 
its ordinary shares or 9% cumulative preference shares. 
The Company is not aware of any agreement between 
holders of its securities which may result in restrictions 
on the transfer of its securities or on voting rights.

Allotment and Issue of Shares
The Directors are, by shareholder resolutions passed at 
the AGM of the Company on 17 May 2013, generally 
and unconditionally authorised to exercise all the powers 
of the Company to allot shares in the Company and to 
grant rights to subscribe for, or to convert any security 
into, shares in the Company, up to an aggregate 
nominal amount of £5,054,080. The Directors are also 
empowered to allot equity securities (within the meaning 
of section 560 of the 2006 Act) of the Company for cash 
on a non pre-emptive basis. This power is limited to: 

(a)    any allotment where equity securities have been 

offered to holders of equity securities in proportion 
(as nearly as may be) to their then holdings of such 
securities; and 

(b)   any other allotment of equity securities up to an 

aggregate nominal value of £10,108,160. 

Such authority and power expire at the Company’s AGM 
being held on 16 May 2014, unless previously revoked, 
varied or renewed. It is proposed that such authority 
and power be renewed by shareholder resolutions at 
the Company’s forthcoming AGM, but without prejudice 
to the exercise of any such authority prior to the date of 
such resolution.

Purchase of Own Shares
The Company is, by shareholder resolution passed at 
the AGM of the Company on 17 May 2013, authorised to 
purchase up to 6,064,896 of its own ordinary shares at a 
maximum price equal to the higher of: 

(i)    105% of the average of the middle market 

quotations for such ordinary shares of the Company 
as derived from the London Stock Exchange for the 
five business days immediately prior to the date of 
conclusion of the contract for any such purchase; and 

(ii)    the amount stipulated by Article 5(1) of the EU 

Buy-Back and Stabilisation Regulation 2003 (being 
the higher of the price of the last independent trade 
and the highest current independent bid for an 
ordinary share in the Company on the trading venues 
where the market purchases by the Company will be 
carried out and that the minimum price that may be 
paid is 25p per share. 

Governance Reports: 
Directors’ Report continued
for the year ended 31 December 2013

share plan awards. In addition, under an option available 
to employees, 273,634 shares with a market value of 
£2,115,191 that would otherwise have been issued to 
employees were withheld in return for the Company 
settling the employee’s tax liability relating to the 
share-based payment. The accounting for this 
transaction reflects its substance and has been 
recognised in Treasury shares as an issue and buy- 
back of shares. During the year the Company did not 
purchase any of its own shares for cancellation. 

No share in the capital of the Company may be allotted 
at a discount nor shall they be allotted except as paid up 
both in regard to nominal amount and premium to the 
minimum extent permitted by the 2006 Companies Act.

ARTICLES OF ASSOCIATION

Transfer of Shares
There is no restriction on the transfer of shares in 
the Company, other than as contained in the Articles. 
Subject to the Articles and the requirements of the UK 
Listing Authority, the Directors may refuse to register 
a transfer of a certificated share which is not fully paid 
provided that this power will not be exercised so as to 
disturb the market in the shares. 

Voting Rights
Deadlines for exercising voting rights and appointing a 
proxy or proxies to vote on resolutions to be passed at the 
AGM on 16 May 2014 are specified in the Notice of AGM. 
Every ordinary shareholder present in person or by proxy 
at a general meeting of the Company shall on a show of 
hands have one vote unless, in the case of the latter, he 
has been appointed by more than one shareholder and 
has received instructions to vote both in favour of and 
against the same resolution in which case he will have 
one vote against that resolution and one vote for. On a 
poll, every shareholder present in person at a general 
meeting or by proxy, shall have one vote for every 
share of which they are the holder, and if the holders 
of the preference shares have the right to vote on 
any resolution, each holder shall have one vote for 
every preference share of which he is the holder.

The holders of the preference shares shall have no 
right as such to receive notice of or attend or vote at 
any general meeting of the Company unless either:

(i)    at the date of the notice convening the meeting the 
dividend payable on such shares or a part thereof is 
six months or more in arrears; or

(ii)    the business of the meeting includes the 

consideration of a resolution for reducing the capital 
of or winding up the Company or for altering the 
objects of the Company as stated in its Articles or 
for the sale of the undertaking of the Company or 
any substantial part thereof or any resolution altering 
or abrogating any of the special rights or privileges 
attached to the preference shares, in which 
circumstances the holders of the preference shares 
shall have the right to vote on any such resolution.

John Menzies plc 
50

Annual Report 
2013

Significant Agreements – Change of Control
The Group’s divisions, Menzies Aviation and Menzies 
Distribution, have agreements in place with suppliers 
and customers, some of which contain change of control 
clauses giving rights to these suppliers and customers 
on a takeover bid for the Company. A change of control 
of the Company following a takeover bid may cause a 
number of other agreements to which the Company or 
its subsidiaries are party, such as banking arrangements, 
property leases and licence agreements to take effect, 
alter or terminate. In addition the Directors’ service 
agreements and employee share plans would be 
similarly affected on a change of control.

Emissions Reporting
In accordance with the Companies Act 2006 (Strategic 
Report and Directors’ Reports) Regulations (the 
Regulation), the Company is required to report on all 
material emissions of the 6 Kyoto gases from direct 
sources and from purchased electricity, heat, steam 
and cooling, and in the form of tonnes of Carbon Dioxide 
equivalent (CO2e). This covers all of the Company’s 
operations worldwide and includes indirectly purchased 
energy. This requirement differs from the Company’s 
obligations to report its UK CRC Energy Efficiency 
scheme which broadly only required directly purchased 
energy in the UK to be disclosed. During 2013 the 
Company worked with its energy advisers, Briar 
Associates, to develop an efficient and cost efficient 
system for recording all energy emissions for reporting 
under the Regulation. For the Distribution business 
this process is already established. By the second half 
of the year a monitoring system for parts of the business 
not captured by the CRC Energy Efficiency Scheme 
was being implemented throughout the Aviation UK 
businesses. Given the complexity of the international 
operations, it was decided to ensure that this was 
working smoothly and producing quality data before it 
was rolled out around the world. Full worldwide rollout 
has commenced during 2014, and should be completed 
by the end of the year. This means that reliable 
information for 2013 comprises the data collated from 
the Distribution business, and is reported below. Data 
for the parts of the UK Aviation business not covered 
by the CRC Energy Efficiency Scheme are now being 
collated for 2014, and a full picture for the UK will be 
available in the report to December 2014. Worldwide 
rollout is currently underway, and therefore full 
worldwide figures will not be available until the year 
beginning January 2015. Extrapolations on a worldwide 
basis cannot be accurately undertaken due to variance 
in CO2e emissions and operational practices on a 
country by country basis. We continue to work with 
Briar Associates to implement the measuring tools, and 
also to have the figures independently verified by them. 

The Company is also, by shareholder resolution passed 
at the AGM of the Company on 17 May 2013, authorised 
to purchase up to 1,394,587 9% cumulative preference 
shares at a maximum price which is the higher of: 

(i)    110% of the average of the middle market 

quotations for such 9% cumulative preference 
shares of the Company as derived from the 
London Stock Exchange for the five business 
days immediately prior to the date of conclusion 
of the contract for any such purchase; and 
(ii)    the amount stipulated by Article 5(1) of the EU 

Buy-Back and Stabilisation Regulation 2003 (being 
the higher of the price of the last independent trade 
and the highest current independent bid for a 9% 
cumulative preference share in the Company on the 
trading venues where the market purchases by the 
Company will be carried out, and that the minimum 
price that may be paid is £1 per share. 

These authorities expire at the AGM on 16 May 2014 
and it is proposed that these authorities be renewed 
by shareholder resolution at that AGM, but without 
prejudice to the exercise of any such authorities prior 
to the date of such resolutions.

Appointment of Directors
Directors may be appointed by the Company by an 
ordinary resolution of shareholders. The Board may 
appoint a Director either to fill a vacancy or as an 
additional Director and any Director so appointed will 
hold office only until the next AGM and shall then be 
eligible for reappointment. If not reappointed at such 
meeting, such a Director will vacate office at its 
conclusion, except where a resolution is passed to 
appoint someone in his or her place (other than with 
effect from a time later than the conclusion of the 
meeting) or a resolution for his or her reappointment is 
put to the meeting and lost (in either which case the 
retirement takes effect from the passing of the relevant 
resolution). A Director is not required to hold shares  
in the capital of the Company. Directors are provided  
with documentation on the Company and its activities. 
An appropriate induction is provided for new Directors 
and ongoing training is provided as and when it may 
be required.

Retirement of Directors
In accordance with best practice guidelines all of the 
Directors of the Company shall retire at each AGM of 
the Company. 

Directors’ Powers
The business of the Company shall be managed by 
the Board which may exercise all the powers of the 
Company whether relating to the management of the 
business or not subject to restrictions contained in the 
Articles. The Articles detail the specific powers of the 
Directors. Copies of the Articles may be obtained from 
the Company Secretary or from the Company’s website 
www.johnmenziesplc.com

The Articles can only be amended by Special Resolution 
of the Company in General Meeting.

John Menzies plc 
51

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013Governance Reports: 
Directors’ Report continued
for the year ended 31 December 2013

Methodology:
We have used the UK Government’s “Environmental 
Reporting Guidelines: Including mandatory greenhouse 
gas emissions reporting guidance, June 2013” and 
emission factors from UK Government Conversion 
Factors for Company Reporting 2013. The data used in 
calculating the emissions for our Distribution business is:

 – that gathered to fulfil our requirements under the 

CRC Energy Efficiency scheme;

 – data relating to our fleet fuel consumption; and
 – estimates of our Company car use, short term car 
rentals, and contractors’ vehicle use in terms of 
fuel use/mileage.

The data used in calculating the emissions for our 
Aviation business is:

 – data relating to the site electricity and heating fuel 

use that we are responsible for; 

 – data relating to our vehicle fleet fuel consumption.

In association with our independent advisers, Briar 
Associates, the Company has selected to use tonnes of 
CO2e per £ turnover for John Menzies plc, but also at a 
divisional level to measure tonnes CO2e per £ turnover 
for the Distribution business. For the aviation business, 
where KPI’s are measured against aircraft turnarounds, 
the Company will measure tonnes of CO2e per 
aircraft turn.

UK Distribution data for the year to December 2013:

Combustion of fuel and operation of facilities 
(excluding electricity):  
18,112 tonnes of CO2e

Electricity purchased for own use: 
6,275 tonnes of CO2e

Total: 
24,387 tonnes of CO2e

Intensity ratio: 
0.019 tonnes CO2e per £’000 turnover for the 
Distribution business

Annual General Meeting
Notice of the John Menzies plc Annual General Meeting 
for 2014 is contained at the end of the Annual Report 
and Accounts for 2013.

Approved and issued by the Board of Directors on 
3 March 2014.

John Geddes
Company Secretary 
3 March 2014

John Menzies plc 
52

Annual Report 
2013

 
Governance Reports: 
Corporate Governance Statement

The Board remains committed to the 
principles of good corporate governance 
as it continues delivering its strategy. 
The UK Corporate Governance Code is 
an integral part of our principles and we 
continue to follow the best practice that 
it recommends. The Board believes that  
the Company is fully compliant with the 
principles of the Code. 

The Board considers that the Annual 
Report and Accounts for the year ended 
31 December 2013 taken as a whole  
are fair, balanced and understandable  
and provide the information necessary  
for shareholders to assess the Company’s 
performance, business model and strategy.

AUDIT  
COMMITTEE

1.

3.

2.

Name
1. I Harley – Chairman 
2. E Born – Member
3. O Morley – Member 

Main Responsibilities 
To monitor the integrity of the financial statements, 
internal control and risk management, whilst overseeing 
the relationship with the external auditors.

REMUNERATION 
COMMITTEE

NOMINATION 
COMMITTEE

2.

1.

3.

1.

3.

2.

4.

Name
1. O Morley – Chairman  
2. I Harley – Member 
3. E Born – Member

Name
1. I Napier – Chairman
2. E Born – Member
3. I Harley – Member
4. O Morley – Member

Main Responsibilities 
To determine and agree the framework and policy for 
the remuneration of Directors, Company Secretary and 
other members of the senior management team as it is 
designated to consider.

Main Responsibilities 
To review the structure, balance and composition 
of the Board and its Committees and propose 
new appointments.

John Menzies plc 
53

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013Governance Reports: 
Corporate Governance Statement continued

LEADERSHIP

Board Responsibilities and Composition
The Board’s key responsibility is to ensure the 
Company’s prosperity by collectively directing 
the Company’s affairs whilst meeting the appropriate 
interests of its shareholders and stakeholders. In 
addition to business and financial issues, the Board 
must deal with challenges and issues relating to 
corporate governance, corporate social responsibility 
and corporate ethics. Its key decision making 
responsibilities to ensure the long term prosperity 
of the Company include the approval of strategic 
plans, financial statements, acquisitions and disposals 
and major non-recurring projects and major capital 
expenditures. A formal schedule of matters reserved  
for the Board is detailed in the Group’s Corporate 
Governance Manual.

The Board met eight times in 2013 and has a formal 
schedule of matters specifically reserved to it for 
decision. It consists of eight Directors, five of whom 
are non-executive (including the Chairman) and three 
executive. Biographies for each Director, and their 
position on the Board, are contained on pages 46 and 47.

The Company does not have a Chief Executive Officer; 
instead it has an Executive Managing Director for 
Menzies Aviation, an Executive Managing Director for 
Menzies Distribution and an Executive Group Finance 
Director. Each Executive Director has clearly defined 
duties and responsibilities which, having been agreed 
by the Board, are regularly reviewed with the Chairman. 

The Role of the Board Members
The role of the Chairman is distinct from other positions, 
is clearly defined and is non-executive. The position 
exists to lead the Board in strategic discussions, 
ensuring accurate, clear and timely information is 
available to all Directors. The Chairman is available 
to the Executive Directors to discuss any concerns or 
issues that may arise, and ensure that risk and long 
term shareholder value remain a key focus for the 
Executive Directors. In managing Board meetings, 
the Chairman is aware that sufficient time needs to 
be made available for the discussion of items, whilst 
developing an atmosphere which encourages active 
participation by all Directors. On appointment the 
Chairman was considered to meet the independence 
criteria as defined in the FRC UK Corporate 
Governance Code (the “Code”).

The role of the executive team is to implement on a day 
to day basis the strategy for their division that has been 
agreed by the Board. They are also expected to report 
regularly to the Board on any issues that are happening 
within their business and their proposed resolutions 
when problems occur. 

Ian Harley has been the Senior Independent Director 
since May 2011. Ian has indicated that he continues to 
have sufficient time available to meet with shareholders 
and other stakeholders where required and will be 
available where discussions with either the Chairman  
or the Executive Directors are not appropriate. 

Throughout 2013, all of the Directors on each of the Board 
Committees have been independent, in compliance with 
the Code.

Re-election of Directors
In accordance with best practice guidelines, all 
Directors offer themselves for re-election at each AGM. 
As reported in January 2014, David McIntosh will stand 
down from the Board. He will remain a Director until 
a replacement has been recruited and will therefore 
stand for re-election at the AGM in 2014.

EFFECTIVENESS

The Board recognises and believes that having a  
balance of skills, knowledge and experience is vital in 
successfully developing and challenging its strategy.  
All Directors are expected to behave in the interests  
of all shareholders and bring with them independent 
judgement in reaching their decisions. The Board 
believes that the current balance between executive 
and Non-Executive Directors is appropriate. The Board 
reviews its composition annually, paying particular 
regard to the length of tenure of each Director to 
ensure that there are identified candidates when 
the Board needs refreshed.

Board Performance Evaluation
The Board is supportive of the principles and provisions of 
the Code on Board performance evaluation. The Board’s 
policy is to conduct rigorous performance evaluations 
internally on an annual basis, using external consultants 
to refresh the process at least every three years. An 
evaluation by an independent external consultant was last 
carried out in 2011 and so internal evaluation of the Board, 
its members and its Committees was conducted towards 
the end of 2013. 

Non-Executive Directors are required to constructively 
challenge and contribute to the strategic development 
of the Company and are appointed for an initial term of 
three years. They are expected to satisfy themselves to 
the integrity of the financial information, controls, and 
risk management within the businesses by scrutinising 
the performance of management and challenging 
information presented to them.

The Company Secretary in association with the Chairman 
circulates a detailed questionnaire to each Director, 
covering all aspects of the Board, its Committees and 
its performance. The questionnaire asked each Director 
to rate the performance and quality on issues covering 
the Board and Committees’ structure, composition, 
procedures and administration. The evaluation also 
looked at the Group strategy, performance monitoring 

John Menzies plc 
54

Annual Report 
2013

against strategy and the Board’s risk appetite. The 
questionnaire looked at the skills, balance and diversity 
on the Board together with the leadership of the 
Chairman and performance of the executive team 
along with people and succession planning. 

In association with the questionnaire, the Chairman 
held a meeting with the Non-Executive Directors to 
discuss the performance of the executive team, and 
the Non-Executive Directors held a meeting to discuss 
the performance of the Chairman. The results of the 
questionnaire and the meetings were presented to the 
Board in December. Overall the results were positive 
indicating that the Board and its Committees was 
performing well and generally comprised the right mix 
of skills and experience. However, the evaluation process 
confirmed that the Board should recruit an additional 
Non-Executive Director. The Nomination Committee 
has been tasked with producing a detailed description 
of the role and the qualities and skills required for the 
successful candidate. Some administrative changes are 
also being introduced to address minor issues raised. 

Independence
In addition to the Chairman, who satisfied the 
independence criteria set out in the code on appointment, 
three of the Non-Executive Directors are considered 
independent (Eric Born, Ian Harley and Octavia Morley). 
Dermot Jenkinson is not considered independent under 
the code having been on the Board since 1985, initially 
as an Executive Director and latterly as a Non-Executive 
Director. Dermot Jenkinson continues to represent the 
continuing involvement of the founding Menzies family 
and contributes effectively to the Board. He brings to 
the Board a breadth of skills and experience from his 
knowledge of the Company and from his background 
in business and general management. Ian Harrison, a 
Director not considered independent under the Code, 
retired at the AGM in 2013. This means that four of 
the eight Directors are considered independent in 
accordance with the Code.

Since the end of 2012, all of the Directors on each of 
the Board Committees have been independent, in 
compliance with the code.

The Board continually review the best future shape 
and size and at this time the Board is well balanced 
and able to meet the challenges and opportunities 
that face the business.

Efficiency
Board papers are sent one week prior to all Board 
meetings to ensure that Directors have sufficient time 
to familiarize themselves with the items for discussion. 
The Company uses electronic packs to ensure quick and 
secure communication of the papers to each Director. As 
part of the annual Board evaluation process, Directors are 
asked to confirm if they are happy with the quality and 
range of papers that are presented to them, and if they 
feel that they have sufficient information on which to 
base their decision making.

Diversity
The Board fully supports diversity, recognising the 
benefits that diverse viewpoints can bring in key 
decision making. We are committed to encouraging 
and developing all our employees and the Board to 
reach their full potential, irrespective of their gender, 
race or sexuality. It is our intention to always keep the 
benefits that derive from a diverse Board in mind when 
making future appointments. However the Board does 
not believe that setting a quota is the most appropriate 
method for achieving a balanced Board and all 
appointments will be made on merit. The Board is also 
committed to developing talent throughout the Group and 
provide appropriate training, support and development to 
those identified as displaying potential.

Accountability and Board Committees
The Board met eight times in 2013 and has a formal 
schedule of matters specifically reserved to it 
for decision.

Board and Committee meetings and attendance in 2013:

Meetings
I Napier
P Bell
E Born 
I Harley
D Jenkinson
D McIntosh
O Morley
C Smyth
I Harrison
P Dollman

Appointed/
(resigned)

10/6/2013

(17/5/2013)
(17/5/2013)

Board
8
8/8
5/5
7/8
8/8
7/8
8/8
8/8
8/8
3/3
3/3

Audit
 Committee
3
3/3
–
2/3
3/3
–
–
3/3
–
–
–

Remuneration
Committee
2
1/1
–
2/2
2/2
–
–
2/2
–
–
–

Nomination
Committee
1
1/1
–
1/1
1/1
–
–
1/1
–
–
–

John Menzies plc 
55

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013Governance Reports: 
Corporate Governance Statement continued

The Board also delegates specific responsibilities with 
written terms of reference to the Board Committees 
detailed below and to the Divisional Operating Boards. 
Information of an appropriate quality is issued in a 
timely manner to assist the Board in performing its 
duties. New Directors receive an appropriate induction 
tailored to their needs. All members of the Board have 
access to the advice and services of the Company 
Secretary and may take independent professional 
advice as appropriate at the expense of the Company. 
Directors are also encouraged to visit divisional 
operations and to undertake such activities and 
training as is appropriate or may be required or 
desirable in order to carry out their duties. 

The Board has established Committees with defined 
terms of reference and it is the Board’s policy that all 
Non-Executive Directors should contribute to the 
membership of its Committees. Our Board Committees 
comprise solely independent Non-Executive Directors, 
with the Audit Committee and Remuneration Committee 
having three members and the Nomination Committee 
four members. The Chairmen of the Audit and 
Remuneration Committees are chosen from Directors 
who are independent under the terms of the Code, 
whilst the Chairman of the Nomination Committee is 
also Chairman of the Board. 

The Board has also delegated operational and strategy 
implementation matters to the Operating Boards of 
Menzies Aviation and Menzies Distribution, both of 
which have two Executive Directors on them. 

Succession Planning and Board Recruitment
The Board is aware that it is essential to have a 
suitable succession plan in place for when members 
of the Board either move on or retire. It therefore 
formally reviews succession plans each year. The 
Board also reviews the composition of each of the 
Board Committees to ensure that there is a suitable 
rotation of Directors on the Committees.

With regard to the replacement of any Executive 
Directors, the Board has tasked the Nomination 
Committee with reviewing potential internal candidates 
and nominating suitable external candidates as and 
when such a position arises. Alongside this, each of 
the Divisional Operating Boards have a responsibility to 
ensure that talented individuals within the business are 
nurtured and given every opportunity to develop their 
skills, such that they might become suitable candidates 
to join the Board. 

For the Chairman, the Nomination Committee has 
responsibility for ensuring that there is a suitable 
candidate on the Board, or that a suitable candidate 
is identified externally, to ensure a smooth transition 
of chairmanship when required. The Nomination 
Committee will also engage external recruitment 
agencies in finding suitable candidates for either 
executive or non-executive positions where required 
and any candidate will be expected to meet with each 
member of the executive team and the Nomination 
Committee prior to any offer being made. 

Nomination Process
The Nomination Committee is tasked with identifying 
and nominating candidates to the Board when a position 
is identified. The Committee operates under formal and 
transparent terms of reference which are available to view 
on the Company website, www.johnmenziesplc.com. 
The Committee regularly reviews the structure, size 
and composition (including the skills, knowledge and 
experience) required of the Board compared to its 
current position and make recommendations to the 
Board with regard to any changes; taking into account, 
amongst other things: 

 – the results of the Board evaluation process, 
 – the total number of Directors, 
 – the balance of executive and Non-Executive Directors 

and the balance of independent Non-Executive Directors, 

 – the need to ensure appropriate collective knowledge 
and experience, the length of service of Directors and 
diversity factors (including the skills mix, regional and 
industry experience and gender); 

The Committee gives full consideration to succession 
planning for Directors, Non-Executive Directors and other 
senior executives in the course of its work, taking into 
account the challenges and opportunities facing the 
Company, and what skills and expertise are therefore 
needed on the Board in the future. It is responsible for 
identifying and nominating for the approval of the Board, 
candidates to fill Board vacancies as and when they 
arise. Before any appointment is made by the Board, the 
Committee evaluates the balance of skills, knowledge 
and experience on the Board, and, in the light of this 
evaluation prepares a detailed description of the role 
and capabilities required for a particular appointment. 
In identifying suitable candidates the Committee shall: 

 – use open advertising or the services of an independent 

external advisers to facilitate the search; 

 – consider candidates from a wide range of backgrounds;
 – ensure recruitment is undertaken in accordance with 

the Company’s equal opportunities and dignity at work 
policy (available to view on the Company website); and 

 – consider candidates on merit and against objective 
criteria, taking care that appointees have enough 
time available to devote to the position.

John Menzies plc 
56

Annual Report 
2013

Induction
On appointment a structured induction programme is 
used to familiarise Directors with the business. This 
programme was followed for Paula Bell who joined during 
the year. The programme is tailored for each new Director 
to ensure that they receive a focused and appropriate 
induction plan. Each new Director spends time with the 
executive team to understand their strategic goals and 
objectives for their businesses. They will also discuss any 
issues that are currently being addressed and how the 
division operates. Following this the new Director will 
meet with the management teams in each business and 
in the Group head office, and undertake various site visits 
to see how the businesses operate and how the various 
parts of the organisation interact. A new Director also has 
structured meetings with the Chairman and Non-Executive 
Directors to familiarise them with the Board and its 
structures, and the operating responsibilities expected 
from the position. Following the site visits and meetings, 
the new Director will then have the opportunity to discuss 
with the Company Secretary if they have any further 
training requirements, whether they would like to 
arrange any meetings with major shareholders or 
would like further meetings as part of their Company 
familiarisation process. 

Training and Development
The Board believes that regularly updating the skills and 
abilities of the Board is vital to achieving the Company’s 
objectives. As well as refreshing Board composition, the 
Board also looks to receive regular updates, training and 
development. The Company Secretary is responsible to 
the Chairman for ensuring that regular updates are 
provided to the Board on regulatory and governance 
changes, reporting requirements and market practices. 
The annual Board evaluation process is used to identify 
any training requirements or areas of weakness, and the 
Company Secretary works with the Chairman to provide 
appropriate training, either to the Board as a whole or on 
an individual basis as required.

Information and Support
All Directors, including Non-Executive Directors have 
access to independent professional advice at the 
Company’s expense. This is arranged via the Company 
Secretary. In addition, the Board Committees are 
supported by external professional advisors who 
provide additional information and undertake work on 
behalf of the Committee independent of the Company 
management structure. The Company Secretary is 
responsible to each Committee for ensuring that 
sufficient resources are available to it to undertake 
its duties. In addition to providing sufficient resources, 
the Company Secretary is responsible for ensuring 
that the Group Corporate Governance Manual and 
all Board procedures are complied with, and makes 
himself available to all Directors to provide advice 
where required.

Communication with Shareholders 
The Board has responsibility for, and has developed 
a comprehensive programme to ensure that effective 
communication with shareholders, analysts and 
the financial press is maintained throughout each 
financial year. Through its annual and interim 
reports, results and other announcements and the 
dissemination of information via the Group’s website 
at www.johnmenziesplc.com, the Board seeks to 
present its strategy and performance in an objective 
and balanced manner. 

Shareholders attending the AGM are invited to ask 
questions during the AGM and also to meet the Directors 
after the formal business has concluded. The chairmen 
of the Board Committees will also be available to answer 
questions from any shareholder at the AGM. Full details 
of proxy votes cast on each resolution will be made 
available to shareholders at the Meeting and, in keeping 
with best practice, will be made available on the 
Company’s website after the Meeting. 

Directors are able at any time to request additional 
meetings with major shareholders, such meetings 
arranged via the Company Secretary. The Board 
receives reports at each of its meetings on any 
meetings held with shareholders or with details of 
meetings with analysts and analyst reports. The 
Chairman and senior independent Director are also 
available for contact with shareholders at any time.

John Menzies plc 
57

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013•   Succession Planning: to ensure that appropriate 

plans are in place at all times for orderly succession 
for Board members, taking into account the challenges 
and opportunities facing the Company and what skills 
and expertise are therefore likely to be needed on the 
Board in the future, 

•   Review Leadership and Structure: to review annually 
the structure, size and composition (including the 
skills, knowledge and experience) of the Board and 
its Committees and also the leadership needs of the 
organisation, both executive and non-executive, and 
make recommendations to the Board with regard to 
any changes with a view to ensuring the continued 
ability of the organisation to compete effectively in 
the marketplace. 

Work Undertaken in 2013
During 2013 the Committee undertook a review of the 
Boards structure. At the start of the year the Committee 
and the Board concluded the recruitment process 
for the new Group Financial Director. The Committee 
used the process outlined in the Corporate Governance 
Statement on page 56. Following a review of the 
Board structure, the diversity of talent on the Board, 
and the strategic direction chosen by the Board, 
the Committee recommended that an additional 
independent Non-Executive Director should be recruited. 
The balance of skills, knowledge and experience of the 
Board was evaluated and the Committee has developed 
an appointment specification. An external recruitment 
adviser has been retained to assist in identifying 
suitable candidates and this recruitment process is 
now underway in accordance with the process outlined 
in the Report on Directors’ Remuneration on page 63.

The Committee also reviewed succession plans within 
the Group and for the Board, with particular attention 
paid to Non-Executive Directors. 

Objectives for 2014
During 2014 the Committee will lead the recruitment 
process for a new Independent Non-Executive Director 
to join the Board. It will also continue to evaluate the 
Board structure and composition and succession plans, 
and make appropriate recommendations to the Board.

Governance Reports: 
Nomination Committee Report

NOMINATION 
COMMITTEE

Ian Napier
Chairman

Board members

Name
I Napier
E Born
I Harley
O Morley

Position
Chairman
Member
Member
Member

Nomination Committee
The Nomination Committee has terms of reference 
modelled closely on those set out in the Code and 
its responsibilities include recommending new Board 
appointments and succession planning. A copy of 
its terms of reference is available on the Company’s 
website. The Board as a whole is responsible for 
making new appointments to the Board on the 
recommendation of the Nomination Committee and 
nominating recommended candidates for election by 
shareholders on first appointment and thereafter for 
re-election at relevant intervals.

Composition of the Committee
The Nomination Committee comprises solely 
independent Non-Executive Directors, and is chaired 
by the Board Chairman. There were no changes to 
the membership of the Committee during the year. 
The Company Secretary acts as Secretary to 
the Committee. Executive Directors may attend the 
Committee by invitation to discuss specific agenda items.

Role and Responsibilities of the Committee
The Nomination Committee is primarily responsible 
for identifying and recommending to the Board a 
Chairman or Non-Executive Director, and identifying 
and recommending Executive Directors to a brief laid 
down by the Board.

The Committee’s main duties are to 

•   Evaluate: (before making a recommendation to 
the Board), the balance of skills, knowledge and 
experience on the Board and, in the light of this 
evaluation, prepare a description of the role and 
capabilities required for a particular appointment, 
and also review the time required from a non-
executive to effectively fulfil their duties;

John Menzies plc 
58

Annual Report 
2013

Governance Reports: 
Remuneration Committee Report

REMUNERATION 
COMMITTEE

Octavia Morley
Chairman

Board members

Name
O Morley
I Harley
E Born
I Napier

Position
Chairman
Member
Member
Past member

Annual Statement by Octavia Morley
Remuneration Committee Chair
I am pleased to introduce the Directors’ Remuneration 
Report for the year ended 31 December 2013 on behalf 
of the Board.

I have been Chairman of the Remuneration Committee 
(the “Committee”) since May 2010 and believe that it is 
essential that executive remuneration be fair, balanced 
and reflective of the general markets and environments 
in which we operate.

In preparing this report we have embraced the new 
reporting regulations and for the first time include 
a Policy Report that will be subject to a separate 
binding vote at the forthcoming annual general meeting. 
In creating the Policy Report we have endeavoured to 
fully apply the new regulations whilst maintaining an 
element of flexibility that may be required to deal with 
future developments and to ensure that the best 
interests of shareholders are maintained at all times.

As you will see in the Policy Report no material changes 
are proposed in the remuneration package offered to 
our Executive Directors and no changes to the structure 
of the package are envisaged at this time.

Following on from the Policy Report is the Annual 
Remuneration Report, including details of the 
remuneration received by Directors during 2013.

During the year Paul Dollman retired and was replaced 
as Group Finance Director by Paula Bell. The package 
offered to Paula is in line with market practice and our 
recruitment policy outlined on page 63. On retirement, 
and in accordance with the plan rules, it was agreed that 
Paul Dollman would have pro-rata vesting of some of his 
outstanding awards subject to performance conditions. 
Any such awards are fully disclosed in this report. As 
announced in January, David McIntosh will be leaving 
the Company after 25 years’ of service. The treatment 
of his incentive awards is set out on page 73.

In our continuing drive for transparency and full disclosure 
we will continue to publish the performance targets 
relating to the annual bonus plan following the end of the 
performance period. With regard to Long-Term Incentive 
Plans any element of the performance criteria that is not 
based on EPS or TSR will also be disclosed at the end of 
the performance period.

During the year ended 31 December 2013, the 
Committee has:

 – Reviewed incentive structures. It is important that we 
continue to ensure that our remuneration structure 
remains fair and compliant with best practice principles.

 – Reviewed basic salaries. Salary increases to be 
implemented on 1 May 2014 for Paula Bell, 
Craig Smyth and David McIntosh are 3%. 

Octavia Morley
3 March 2014

John Menzies plc 
59

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013 
Governance Reports: 
Remuneration Committee Report continued

DIRECTORS’ REMUNERATION – PRINCIPLES 

The remuneration policy below has been developed to be sufficient to attract, retain and motivate Directors of the 
ability and experience necessary to run the Company successfully, whilst also aligning executive remuneration 
with the experience of shareholders.

In setting Executive Directors’ remuneration, the Committee follows corporate governance requirements. 
In particular, no Director is involved in the setting of their own remuneration.

SECTION 1 – DIRECTORS’ REMUNERATION POLICY

The following sections set out our Directors’ Remuneration Policy (the “Policy”). This Policy will be put forward for 
shareholder approval at the 2014 AGM in accordance with section 439A of the Companies Act 2006. This policy 
will apply from the date of our 2014 AGM.

Remuneration Policy

Purpose and 
link to strategy

Basic Salary

Attract and retain high 
performing individuals 
reflecting market value 
of role and executive’s 
skills and experience.

Annual Bonus

Incentivise delivery of 
Group and individual 
objectives and enhance 
performance.

Deferred bonus in shares 
encourages a longer 
term focus that is aligned 
to shareholders and 
discourages risk taking.

Operation

Maximum opportunity

Performance metrics

Normally reviewed annually.

Salaries for 2014 will be:

 – P Bell: £319,587
 – D McIntosh: £301,036
 – C Smyth: £336,316

The Committee takes into consideration 
a number of factors when setting 
salaries, including (but not limited to):

 – The size and scope of the 

individual’s responsibilities;

 – The individual’s skills, 

experience and performance;

 – Typical salary levels for 

comparable roles at appropriate 
comparator companies; 

 – Pay and conditions elsewhere 

in the Company; and

 – Inflation in the relevant market.

The annual bonus is paid in cash and 
shares, based on the Committee’s 
assessment of performance in 
the year.

20% of any award is paid in deferred 
shares. These shares have dividend 
entitlements.

 The Committee may clawback bonus 
awards for a period of three years 
after the end of the relevant bonus 
year in the event of the misstatement 
of accounts that materially increased 
to the amount of bonus paid, or 
misconduct by an employee which has 
or could have led to their employment 
being summarily terminated.

The Committee may increase the 
level of deferral at any time.

There is no maximum opportunity. 
Normally, salary increases will be in 
line with the average increase awarded 
in the wider employee population.

Higher increases may be made 
in certain circumstances, at the 
Committee’s discretion. For example, 
this may include (but is not limited to):

 – Increase in the scope and/or 

responsibility of the individual’s role; 

 – Development of the individual 

within the role; 

 – Corporate events such as a significant 
acquisition or Group restructuring 
which impacts the scope of role; and
 – Where it is considered necessary 
for the retention of an executive 
or to reflect significant changes 
in market practice.

Maximum annual award is 100% 
of salary.

None, however individual and Company 
performance are factors taken into 
account when setting salaries.

All measures and targets are reviewed 
annually and set at the start of the 
financial year.

The measures will include relevant 
Group and/or divisional financial 
measures, and may include 
performance against Key Results 
Areas (KRAs) or other strategic 
measures as appropriate.

At least 70% of the bonus will 
be based on performance against 
financial measures.

For 2014, awards will be based 
85% on Group or divisional financial 
measures and 15% on KRAs.

Bonus 
Co-investment Plan

Directors can voluntarily invest up 
to 40% of any cash bonus received.

Deferred bonus in shares 
encourages a longer 
term focus that is aligned 
to shareholders and 
discourages risk taking.

Long-term performance 
measures incentivise 
performance over the 
medium and long term.

Vesting of shares is dependent on the 
attainment of performance criteria.

Invested and matching shares 
usually vest over three years.

Matching awards may incorporate 
the value of dividends over the 
performance period.

Directors can currently voluntarily 
invest up to 40% (on a gross basis) 
of any cash bonus received.

Investments are matched at a 
maximum of 1:1 with shares that 
vest dependant on performance.

The maximum opportunity is 
32% of salary.

Performance criteria are reviewed 
and set at the start of each award.

Matching awards will vest based 
on Group EPS performance.

No more than 25% of the award vests 
on the attainment of threshold target.

John Menzies plc 
60

Annual Report 
2013

Purpose and 
link to strategy

Long-term 
incentive Plan

To incentivise value 
creation over the medium 
and long term.

To reward the execution 
of our strategy.

To encourage longer 
term thinking and 
planning.

To align the interests 
of shareholders and 
Directors.

Operation

Maximum opportunity

Performance metrics

Vesting of shares is dependent on the 
attainment of performance criteria 
over a period of at least three years.

Maximum annual grant value 
is 100% of salary.

Performance criteria are reviewed and 
set at the start of each award, using 
one or more of relative TSR, Group 
EPS performance, Return On Capital 
Employed or any other Group financial 
measure and divisional performance 
measures.

Given the difference in responsibilities 
between the Board Directors, the 
weightings and measures may vary 
between participating Executive 
Directors. For example, heads of 
divisions will typically have a portion 
of award based on the performance 
of their division.

For 2014 awards, performance will 
be based on: relative TSR, Group 
and Divisional financial measures.

No more than 25% of the award vests 
on the attainment of threshold target.

Pension

To provide market levels 
of pension provision.

Directors appointed from 2013 
onwards participate in a money 
purchase pension scheme or 
cash equivalent.

C Smyth and D McIntosh participate 
in a defined benefit pension scheme. 
The scheme closed to new entrants 
in 2007.

The defined benefit pension plans 
are operated by the trustees of 
the John Menzies Pension Fund. 
These arrangements were agreed 
prior to 27 June 2012.

Directors appointed from 
2013 onwards receive a pension 
contribution of up to 20% of salary.

None.

The defined benefit pension scheme 
provides pension of up to two-thirds 
of pensionable earnings, or the 
‘scheme earnings cap’ if lower.

The earnings cap is £135,000. 
Accruals up to this cap are limited 
to 1%.

Participating Directors receive a 
payment of 20% of the difference 
between the cap and their 
current salary.

The Committee may determine 
that executives may receive a cash 
supplement of up to 20% of salary 
in lieu of pension.

Benefits

To provide market levels 
of benefits provision.

Company Share-save 

Gives all employees 
worldwide an interest 
in the performance of 
John Menzies shares.

Shareholding guidelines

Executive Directors receive benefits 
which typically may include (but 
are not limited to) private health 
insurance, life assurance, ill-health 
insurance protection and a company 
car allowance. Other benefits may be 
operated through salary sacrifice. The 
Committee may introduce or remove 
benefits offered to individuals if it 
considers it appropriate.

Where Executive Directors are 
required to relocate, the Committee 
may offer additional expatriate 
benefits, if considered appropriate.

Accumulated savings may be used to 
exercise an option to acquire shares.

The option price may be discounted 
by up to the HMRC approved level 
(currently 20%).

The car allowance is currently £13,361.

None.

The cost of providing other benefits, 
including health insurance and life 
assurance, may vary from year-to-year. 
Therefore it is not practical to define 
a maximum level for these or any 
other benefits.

The level of any relocation benefits, 
allowances and expenses will depend 
on the specific circumstances.

There is no overall maximum level 
of benefits.

Monthly contribution of up to the 
HMRC approved limit over a three 
or five year period. 

None.

Shareholding guidelines for Executive Directors are 200% of salary (built up over time). Details of how these operate are set out each year in the 
Annual Remuneration Report.

Chairman and 
Non-Executive 
Director fees

The fees for Non-Executive Directors comprise a basic payment and additional payments for being Chairman of a 
Committee or a Committee member, or the Senior Independent Director. Differential fee levels may be paid for 
Non-Executive Directors depending on the skills, experience, nationality and responsibilities of the individual.

To attract Non-Executive 
Directors of sufficient 
skills and experience 
to fulfil the role.

The Chairman is eligible for a single fee for all services to the Group.

Non-Executive Directors are not eligible to participate in any John Menzies incentive plans.

Non-executives fees are reviewed periodically by the Board, with reference to external benchmarking. 

John Menzies plc 
61

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013Governance Reports: 
Remuneration Committee Report continued

Notes to the Table:
Performance measures
a)  Annual bonus

The annual bonus performance measures have been chosen to 
provide an appropriate balance between incentivising Executive 
Directors to meet financial targets for the year and to deliver in 
the Group’s Key Results Areas. This balance allows the Committee 
to effectively reward performance against the key elements of 
our strategy.
Threshold and stretch targets are derived from a review of the 
historical and projected performance of the Group and its peers, 
together with an analysis of analysts’ expectations.

b)   Bonus Co-Investment Plan

 BCIP awards are based on Group EPS performance targets measured 
over three years to incentivise and reward long-term earnings growth. 
The Committee sets targets to be appropriately stretching, with 
regard to a number of internal and external reference points.

c)  Long-Term Incentive Plan

 The ultimate goal of the Group is to provide long-term sustainable 
returns to shareholders. The performance measures are intended to 
align executive remuneration with this goal. In particular (for 2014):
  Relative TSR – Total Shareholder Return (TSR) relative to a relevant 
peer group remains the best measure of the Company’s ultimate 
delivery of value to shareholders. The Committee considers that this 
promotes alignment between Executive Director reward and the 
shareholder experience. Targets are set with reference to wider 
market practice and are positioned at a level which the Committee 
consider represents stretching performance.

  Group and Divisional targets – the structure of the Group means 

it is important to reward certain Executive Directors based on the 
long-term performance of the Group and either the Aviation or 
Distribution division.

d)  Differences in remuneration policy for Directors and other employees 
Remuneration arrangements throughout the Group are based on the 
principle that reward should be set at competitive levels to support the 
delivery of the Group’s strategy, and should attract, retain and motivate 
individuals who have the necessary skills for each role. Pay differs for 
employees of different seniority and for those operating in different 
parts of the world. For example, in accordance with market practice and 
shareholder expectations, the remuneration arrangements for Executive 
Directors place a significant emphasis on long-term performance related 
pay compared to other employees. The Company also operates a 
HMRC approved Share-save plan, in which all employees (including 
Executive Directors) are eligible and which aims to promote a sense 
of ownership amongst staff.

The 2005 Bonus Co-Investment Scheme and the 
Long-Term Incentive Plan shall be operated in accordance 
with the rules of the plans as approved by shareholders. 
Long-Term Incentive Plan awards are made under the 
2007 Divisional Performance Share Plan approved by 
shareholders at the 2007 AGM. Awards may be adjusted 
in accordance with the rules approved by shareholders. 
For example, Long-Term Incentive Plan and Bonus 
Co-Investment Plan awards may be adjusted in the 
event of any variation of the Company’s share capital. 
The Committee may recommend to the Board that it 
amends the targets applicable to LTIP awards if an 
event occurs which causes the Committee to reasonably 
consider that, having due regard for the interests of 
shareholders, the performance targets should be varied 
to ensure a fair measure of performance or a more 
effective incentive for participants.

Reclaim provisions (clawback) apply where stated 
on page 60. Other elements of remuneration are 
not subject to recovery provisions.

The Committee reserves the right to make any 
remuneration payments and payments for loss of 
office (including exercising any discretions available to 
it in connection with such payments) notwithstanding 
that they are not in line with the Policy where the terms 
of the payment were agreed (i) before the Policy came 
into effect or (ii) at a time when the relevant individual 
was not a Director of the Company and, in the opinion 
of the Committee, the payment was not in consideration 
for the individual becoming a Director of the Company. 
For these purposes “payments” includes the Committee 
satisfying awards of variable remuneration and, in relation 
to an award over shares, the terms of the payment are 
“agreed” at the time the award is granted.

The Committee may make minor amendments to 
the Policy (for regulatory, exchange control, tax or 
administrative purposes or to take account of a change 
in legislation) without obtaining shareholder approval 
for that amendment.

John Menzies plc 
62

Annual Report 
2013

 
 
 
 
1.  Recruitment Policy
In determining appropriate remuneration arrangements 
on hiring a new Executive Director, the Committee will 
take into consideration all relevant factors, including but 
not limited to the role, the remuneration being forfeited 
and the jurisdiction the candidate was recruited from. 
The Committee is mindful of the need to avoid paying 
more than is necessary on recruitment.

Salary would be set to take into account role 
and responsibilities. For interim positions a cash 
supplement may be paid rather than salary (for 
example a Non-Executive Director taking on an 
executive function on a short-term basis).

The Committee may make awards on hiring an external 
candidate to “buyout” remuneration arrangements 
forfeited on leaving a previous employer. In doing so the 
Committee will take account of relevant factors including 
any performance conditions attached to these awards, 
the form in which they were granted (e.g. cash or shares) 
and the time over which they would have vested. The 
key principle would be that “buyout” awards should 
not be more valuable than those forfeited.

Normally the maximum variable remuneration 
(excluding buyouts) would be in line with the policy 
table, comprising a maximum of 232% of salary 
(100% Annual Bonus, 100% Long-Term Incentive Plan 
and 32% Bonus Co-Investment Plan). The Committee 
retains the flexibility to determine that for the first year 
of appointment any Annual Bonus award will be 
subject to such conditions as it may determine.

John Menzies currently has a board structure which does 
not include a CEO position. Against that background there 
is the potential that a new Executive Director could have 
different roles and responsibilities which may need to be 
reflected in their remuneration arrangements. Taking this 
into account the Committee may, for the first year, make 
an additional performance related incentive award of 
up to 50% of salary. The form of any award would be 
determined at the time. The overall maximum is 
therefore 282% of salary.

Where an executive is appointed from within the 
organisation, the normal policy of the Company is that 
any legacy arrangements would be honoured in line with 
the original terms and conditions. Similarly, if an Executive 
Director is appointed following John Menzies’ acquisition 
of, or merger with, another company, legacy terms and 
conditions would be honoured.

In the event of the appointment of a new Non-Executive 
Director, remuneration arrangements will be in line with 
those detailed in the relevant table above.

2.  Service Contracts and Letters 

of Appointment 

The Executive Directors have service contracts with 
the Company, listed below. The Group’s practice on 
notice periods is that they should be for a period of 
12 months for both the executive and the Company. 
The Committee considers that the notice periods are 
reasonable and in the interests of shareholders having 
due regard to prevailing market conditions and practice 
among companies of comparable size.

Date of contract

Executive 
Directors
Expiry date
P Bell
10/06/2013 Terminable on 52 weeks’ notice
D McIntosh 24/07/2009 Terminable on 52 weeks’ notice
20/03/2007 Terminable on 52 weeks’ notice
C Smyth

All Executive Directors’ service contracts and Non-
Executive Director letters of appointment are available for 
inspection at the Group’s registered office in Edinburgh.

The Chairman and each of the Non-Executive Directors 
have letters of appointment. The letters of appointment 
do not contain any contractual entitlement to a termination 
payment and the Directors can be removed in accordance 
with the Company’s Articles of Association. The Chairman 
and all Non-Executive Directors are subject to annual 
re-election.

3.  Payments to Outgoing Directors
i)   Executive Directors will be entitled to receive 

their basic salary and contractual benefits for any 
notice period. The Company may in its absolute 
discretion elect to terminate an Executive Director’s 
employment by making a payment in lieu of notice of 
the individual’s salary for that period. The Committee 
may structure any such payments in such a way 
as it deems appropriate taking into account the 
circumstances of departure. Any payments of 
compensation will be subject to negotiation and the 
Group Policy includes consideration of appropriate 
mitigation, including phasing of payments.

ii)  The cost of legal, tax or other advice incurred by an 
Executive Director in connection with the termination 
of their employment may be met by the Company. 
Additional payments may be made where required 
to settle legal disputes, or as consideration for new 
or amended post-employment restrictions.

iii)  In the event of a Director’s departure, any outstanding 
share awards will be treated in accordance with the 
relevant plan rules. The following principles apply for 
the treatment of remuneration elements following 
loss of office for a Director:

John Menzies plc 
63

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013Governance Reports: 
Remuneration Committee Report continued

There is no automatic entitlement to annual bonus. Taking into account the circumstances of 
leaving, the Committee may award a bonus in respect of performance in the financial year 
with appropriate consideration of time pro-rating.
Shares are required to be transferred back to the Company (or the Director to pay the market 
value to the Company) in circumstances of resignation or dismissal. In other circumstances the 
deferred shares would normally be retained by the Director.
If a Director ceases office or employment with the Group any unvested awards will lapse unless 
the individual is a good leaver.

Good leavers are those participants who leave by reason of death, injury, ill-health, disability, 
retirement, redundancy, the transfer of the individual’s employing company or business out of 
the Group or such other circumstances as the Committee may determine. This discretion will 
not be exercised where the individual is dismissed for misconduct. For good leavers awards 
will vest subject to the Committee’s assessment of the extent to which the performance 
targets have been met, and, unless the Committee determines otherwise, time pro-rating by 
reference to the proportion of the performance period elapsed. On death the matching ratio 
shall be one to one unless the Committee determines that it should apply a lower ratio taking 
into account the particular circumstances, the time elapsed in the performance period and 
the extent to which the performance targets are likely to be achieved.
If a Director ceases office or employment with the Group any unvested awards will lapse unless 
the individual is a good leaver.

Good leavers are those participants who leave by reason of injury, ill-health, disability, 
retirement (with the agreement of the employing company), redundancy, the transfer of the 
individual’s employing company or business out of the Group or such other circumstances as 
the Committee may determine. This discretion will not be exercised where the individual is 
dismissed for misconduct. Awards will vest on the normal vesting date subject to performance 
to the end of the relevant performance period and time pro-rating.

If the participant dies, awards will normally vest as soon as practical on a time-apportioned 
basis and subject to the Committee’s assessment of the likelihood that the performance 
condition will be met in the ordinary course of events.
The Director will be eligible to receive the standard contribution to the defined contribution 
pension plan, or cash equivalent, during the notice period.

Under the Menzies Pension Fund, on early retirement the Director receives a pension which 
is reduced to reflect early payment in accordance with the rules of the scheme.
Leavers will be treated in accordance with the approved plan rules.

The Company may make a contribution towards reasonable legal fees incurred in relation to 
any agreement to cease employment.
The Committee would determine the leaving terms for any such award at the time of grant.

Annual bonus

Deferred bonus 
shares

Bonus 
Co-Investment 
Plan – matching 
awards

Long-Term 
Incentive Plan 
(2007 Divisional 
Performance 
Share Plan)

Pension

Company 
Share-Save
Benefits

Buyout awards 
and additional 
recruitment 
awards

In the event of a change of control or winding up of the Company, treatment of share awards will be in accordance 
with the relevant plan rules, which are in summary:

 – On change of control LTIP awards may vest taking into account the Committee’s assessment of the extent 

to which the performance targets have been met and the proportion of the performance period that has elapsed. 
 – BCIP awards may vest on change of control and winding up subject to the Committee’s assessment of the extent 

to which the performance targets have been met, and, unless the Committee determines otherwise, time 
pro-rating by reference to the proportion of the performance period elapsed.

John Menzies plc 
64

Annual Report 
2013

4.  Illustration of remuneration policy
The following charts illustrate the different elements of the Executive Directors’ remuneration under three different 
performance scenarios: ‘Fixed, ‘Mid’ and ‘Maximum’. The assumptions used are provided below the charts.

£ ‘000

1,200

1,100

1,000

900

800

700

600

500

400

300

200

100

0

39.8%

30.1%

31.7%

22.8%

39.8%

30.1%

31.7%

22.8%

39.8%

30.1%

31.7%

22.8%

100%

45.5%

30.1%

100%

45.5%

30.1%

100%

45.5%

30.1%

Fixed

Mid

Maximum

Fixed

Mid

Maximum

Fixed

Mid

Maximum

Group Finance Director

MD, Menzies Aviation

MD, Menzies Distribution

Salary and benefits             Annual bonus             LTIP and BCIP

As announced in January 2014 David McIntosh is currently working his notice period. He will participate in the 
annual bonus plan for 2014 on a time worked basis, and will not receive LTIP or BCIP grants in 2014. The above 
assumes that David works for all of 2014. See page 73 for further details of his arrangements.

Component
Base salary
Pension

Benefits
Annual bonus (cash 
and deferred shares)
Bonus 
Co-Investment Plan
Long-term 
Incentive Plan

‘Fixed’

0% of salary

‘Mid’
Base salary for 2014
Defined benefit – Single figure value for 2013
Defined contribution/Cash supplement – value for 2014
Taxable value of annual benefits provided in 2013
50% of salary

0% of salary

25% vesting of 1:1 match

0% vesting

25% vesting

‘Maximum’

100% of salary

100% vesting
of 1:1 match
100% vesting

The values for the Bonus Co-Investment Plan and the Long-Term Incentive Plan exclude share price growth during the performance period.

5.  Consideration of employee conditions elsewhere in the Group 
The average base salary increase awarded across the workforce provides a key reference point when 
determining levels of increase for the Executive Directors to ensure that all arrangements remain reasonable.

John Menzies employs around 24,000 people in over 140 locations globally and the Committee therefore did  
not believe it practical or reasonable to consult employees on the remuneration policy for Executive Directors 
during the year. The Committee takes into account employee conditions across the Group when determining 
remuneration policy.

6.  Consideration of shareholder views
The Committee reviews shareholder feedback on executive remuneration matters as well as developments in 
investor body guidelines, and has taken these into account in formulating executive remuneration policies. John 
Menzies’ policies and practices have not changed materially for a number of years. Were a material change to be 
made to any of the policies, the Committee would look to discuss the changes in advance with major shareholders.

John Menzies plc 
65

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013Governance Reports: 
Remuneration Committee Report continued

SECTION 2 – ANNUAL REPORT ON REMUNERATION

Total remuneration received for the year ended December 2013
The new disclosure regulations require companies to provide a single figure of remuneration for each Director, 
broken down into each element of pay and compared to the previous year. This information is set out below.

(Audited)

Base 
salary/fee
£’000

Benefits 
£’000

Annual 
bonus
£’000

Bonus
Co-Investment
Plan 
£’000

Long-term
Incentive 
Plans
£’000

Total
Long-term
incentives
£’000

Pension

Total
Remuneration

2013

2012

2013

2012

2013

2012

2013

2012

2013

2012

2013

2012

2013

2012

2013

2012

174
–
289 279
323 314

Executive Directors
Paula Bell
David McIntosh
Craig Smyth
Non-Executive Directors
Iain Napier
Ian Harley
Dermot Jenkinson
Octavia Morley
Eric Born
Former Directors
Paul Dollman
Ian Harrison

181 176
49
40
43
40

50
40
44
40

134 336
40

17

8
15
15

–
52
–
15
61
–
15 150 200

–
–
59

–

–

–
–
79 243 360 243 439
82 587 640 646 722

–

35
61
69

–
– 269
54 608
848
63 1,203 1,314

–
–
–
–
–

5
–

–
–
–
–
–

–
–
–
–
–

–
–
–
–
–

–
–
–
–
–

–
–
–
–
–

–
–
–
–
–

–
–
–
–
–

–
–
–
–
–

–
–
–
–
–

–
–
–
–
–

– 181
50
–
40
–
44
–
40
–

176
49
40
43
40

15
–

20 158
–

–

42 149 541 915 583 1,064
–

–

–

–

–

–

18 162 760 1,735
40

17

–

–

Notes:
1.   The value for 2013 BCIP and LTIP represents the estimate of the plans which will vest in March 2014 based on the average share price for the 

3 months to 31 December 2013.

2.  Paul Dollman participated in an unfunded arrangement above the pension cap rather than a cash allowance.
3.  Benefits offered to Directors include a car allowance and health insurance. Details of the pension arrangements for each of the Directors are 

included on page 71.

4.  The Long-Term Incentive Plans figure includes gains realised during the year from exercising Executive Share Options, together with the value 

of the LTIP as detailed above.

1.  Base salary
Salaries of Executive Directors and other staff are reviewed annually. The current salaries for Executive Directors 
are set out below and will be increased with effect from 1 May 2014. When determining executive remuneration, 
the Committee takes account of pay and employment conditions in the Company as a whole.

Paula Bell
David McIntosh
Craig Smyth

2012 salary

–
£283,500
£316,725

2013 salary

£310,000
£292,005
£326,227

2014 salary

£319,587
£301,036
£336,316

% increase for 2014

3%
3%
3%

John Menzies plc 
66

Annual Report 
2013

 
2.  Non-Executive Directors fees
For 2013 the fees policy for Non-Executive Directors was:

Basic payment
Committee Chairmanship
Committee membership 
Senior Independent Director
Group Chairman

Fee level
£38,000
£6,000
£2,500
£6,000
£182,800

Directors receive one fee either for Committee Chairmanship or Committee Membership, irrespective of the 
number of Committees on which they serve.

There has been no change to non-executive remuneration since 2012. These fee levels are subject to review 
during 2014 and it has been agreed that from 1 May 2014 the basic payment made to Non-Executive Directors 
will increase to £40,000.

3.  Annual bonus scheme
The Executive Directors participate in a discretionary bonus scheme which is subject to the achievement of 
challenging Group, Divisional and personal targets designed to encourage excellent performance. Targets are set 
by the Committee at the start of the performance period taking into account market expectations at that time. 
Bonus payments are non-pensionable.

2013 awards included in the single figure
For the year ended 31 December 2013, bonuses were calculated as follows:

Name

P Bell

D McIntosh

C Smyth

P Dollman

Measure

Group PBT
Aviation EBIT*
Distribution EBIT*
Key Result Areas (KRAs)
Distribution EBIT*
Key Result Areas (KRAs)
Aviation EBIT*
Key Result Areas (KRAs)
Group PBT
Aviation EBIT*
Distribution EBIT*
Key Result Areas (KRAs)

Threshold
Target

£58.5m
£37.5m
£29.3m
–
£29.3m
–
£37.5m
–
£58.5m
£37.5m
£29.3m
–

Stretch
Target

£61.0m
£40.0m
£31.1m
–
£31.1m
–
£40.0m
–
£61.0m
£40.0m
£31.1m
–

*  Divisional EBIT has been restated in accordance with IAS19 restatement
** Pro-rated for service period

The specific KRA targets are considered to be commercially sensitive.

Cash value
of award
(Audited)
£000

£52**

£0

£150

£20**

Weighting
(Percent
of salary)

28.3%
28.3%
28.3%
15%
85%
15%
85%
15%
28.3%
28.3%
28.3%
15%

Overall
Achieved

16%

100%
0%
–
47%
40%
16%

–

20% of all bonus awards are deferred in John Menzies shares for three years to December 2016.

Operation of policy for 2014 awards
The performance measures used for 2014 annual bonus awards will be on the same basis as the above. 
Performance targets will be disclosed retrospectively as the board considers that the disclosure of 
prospective targets would be commercially sensitive.

John Menzies plc 
67

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013Governance Reports: 
Remuneration Committee Report continued

4.  Bonus Co-Investment Plan
Under the Bonus Co-Investment Plan (‘BCIP’) Executive Directors are invited to invest up to 40% of any cash bonus 
into the BCIP.

2011 awards included in the single figure
Awards made in 2011 were on a 1:1 matching basis. 25% of the matching shares on these awards will be paid on 
achieving threshold level (3% real per annum EPS growth above RPI), rising on a straight line basis to 100% paid at 
or above stretch targets (6% real per annum EPS growth above RPI). Any dividends accrued on shares which vest 
will be paid in cash on vesting. 

The performance period for awards made in 2011 ended on 31 December 2013. The real per annum growth in EPS 
for the Company over the performance period of the award was above the threshold level but below the stretch level, 
resulting in 56% of the award vesting. The shares will vest on 7 March 2014.

P Dollman
C Smyth

Shares
Granted

8,752*

12,370

Attainment

56%
56%

Shares 
Vesting

4,901
6,927

Performance
Period

1/1/2011-31/12/2013
1/1/2011-31/12/2013

* 

 Paul Dollman originally had a potential maximum award of 11,054 shares. This has been pro-rated for the time served during the performance 
period in accordance with the scheme rules. His attainment percentages were calculated as at the date of his retirement rather than the end of 
the performance period, in accordance with the scheme rules.

2013 awards
For March 2013 awards in respect of BCIP, performance measures and targets are as follows:

Group Performance Criteria

Threshold Target (25% vesting)

Stretch Target (100% vesting)

Earnings Per Share (EPS)

EPS growth exceeds RPI growth by 3%

EPS growth exceeds RPI growth by 6%

Details of 2013 awards are shown in the Scheme interests awarded during the financial year table on page 70.

Operation of policy for 2014 awards
The performance measures for 2014 awards, in respect of awards under the BCIP, will be as follows:

Group Performance Criteria

Threshold Target (25% vesting)

Stretch Target (100% vesting)

Earnings Per Share (EPS)

EPS growth equals RPI growth 

EPS growth exceeds RPI growth by 3%

John Menzies plc 
68

Annual Report 
2013

 
5.  Long-Term Incentive Plan
Under this plan all awards are subject to a three year performance period with appropriate targets.

The Group Finance Director’s targets are split equally between the two Group Performance Criteria. The targets 
for Divisional Managing Directors are based 75% on the two Group Performance Criteria, and 25% on their own 
division’s performance measured using Divisional Financial Results (DFR). The LTIP targets align each Director to 
the performance of both the Group and future profitability of their division and are considered appropriate given 
the structure of the Group. Performance conditions are reviewed for each cycle of the LTIP.

The performance criteria are set at threshold and stretch level. At threshold, 25% of the award will vest, 
increasing on a straight-line basis to 100% for stretch or greater achievement.

2011 awards included in the single figure
The awards made to Executive Directors in 2011 are detailed below. The shares will vest after the final results 
announcement on 4 March 2014.

Shares
Granted

Criteria

Threshold
Target

Stretch
Target Attainment Weighting

Shares 
Vesting

Performance
Period

P Dollman

55,252*

TSR v FTSE250

Median Median +30%
EPS v RPI RPI + 3% p.a. RPI + 8% p.a.

D McIntosh 53,260 Divisional Op Profit
TSR v FTSE250

C Smyth

65,217 Divisional Op Profit
TSR v FTSE250

£28.6m
£30.1m
Median Median +30%
EPS v RPI RPI + 3% p.a. RPI + 8% p.a.
£30.9m
£35.5m
Median Median +30%
EPS v RPI RPI + 3% p.a. RPI + 8% p.a.

100% 37.5%
43% 37.5%
100%
25%
100% 37.5%
43% 37.5%

100%
43%

0%

50% 39,505 
(71.5% 
50%
of max)*
25% 28,547
(53.6% 
of max)

1/1/11 
– 31/12/13

1/1/11 
– 31/12/13

51,260
(78.6% 
of max)

1/1/11 
– 31/12/13

*  Paul Dollman originally had a potential maximum award of 69,782 shares. This has been pro-rated for the time served during the performance 
period in accordance with the scheme rules. His attainment percentages were calculated as at the date of his retirement rather than the end 
 of the performance period, in accordance with the scheme rules.

2013 awards

For March 2013 awards, performance measures and targets are as follows:

Group Performance Criteria

Total Shareholder Return (TSR)

Earnings Per Share (EPS)

Divisional Financial Results

Threshold Target
(25% vesting)

TSR equals the FTSE 250
median result
EPS growth exceeds RPI
growth by 3%
Will be disclosed at the end
of the performance period

Stretch Target
(100% vesting)

TSR equals the FTSE 250
median result plus 30%
EPS growth exceeds RPI
growth by 8%
Will be disclosed at the end
of the performance period

As disclosure of the DFR targets could be considered a profits forecast and is viewed by the Committee to be both 
price and commercially sensitive, the Committee has decided that it will retrospectively disclose the threshold and 
stretch targets for an award in its report following the end of the performance period.

Details of 2013 awards are shown in the Scheme interests awarded during the financial year table on page 70.

John Menzies plc 
69

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013 
Governance Reports: 
Remuneration Committee Report continued

Operation of policy for 2014 awards
The performance measures for 2014 awards will be as follows. The DFR targets will be disclosed retrospectively.

Group Performance Criteria

Total Shareholder Return (TSR)

Divisional Financial Results

Threshold Target
(25% vesting)

TSR equals the FTSE 250
median result
Will be disclosed at the end
of the performance period

Stretch Target
(100% vesting)

TSR equals the FTSE 250
median result plus 30%
Will be disclosed at the end
of the performance period

6.  Scheme interests awarded during the financial year

Paula Bell

David McIntosh

Craig Smyth

Type of interest

LTIP – conditional
shares
BCIP – conditional
shares
Save As You Earn
LTIP – conditional
shares
BCIP – conditional
shares
Save As You Earn
LTIP – conditional
shares
BCIP – conditional
shares

Basis on which
award made

Maximum
Number of
shares awarded

Face value
of shares (£)

% Vesting at
threshold

Performance
period end

100% of salary

34,533

£266,940

25% 31/12/2015

1:1 match on
deferred bonus 
n/a
100% of salary

1:1 match on
deferred bonus 
n/a
100% of salary

1:1 match on
deferred bonus 

–

–

25% 31/12/2015

571
36,675

£3,597
£283,498

30/11/2016
25% 31/12/2015

1,020

£7,711

25% 31/12/2015

474
40,915

£2,986
£316,273

30/11/2016
25% 31/12/2015

5,899

£44,596

25% 31/12/2015

LTIP and BCIP awards are subject to performance conditions and the value delivered on vesting depends on 
performance against pre-defined targets over the period and changes in John Menzies’ share price between 
grant and vesting.

The face value of awards is calculated using the share price on the date of grant. This was £7.73 on 6 March 2013 
for the LTIP and for the BCIP the share price on 21 March 2013 was £7.56. The face value of the Save As You Earn 
is calculated using the Option Price of the Plan.

John Menzies plc 
70

Annual Report 
2013

7.  Total pension entitlements

Scheme benefits
David McIntosh and Craig Smyth are members of the Menzies Pension Fund, a defined benefit scheme which 
provides pension on retirement at age 60 of up to two-thirds of pensionable earnings, or the ‘scheme earnings cap’ 
if lower, together with additional benefits as detailed below. Pensionable earnings are based on base salary. 
Paula Bell does not participate in the Menzies Pension Fund.

Paul Dollman withdrew from the Menzies Pension Fund in 2011, and received a cash payment equivalent to £48k 
per annum in lieu of pension saving.

Unfunded arrangement
The pensionable salary of Paul Dollman was restricted as a consequence of the ‘scheme earnings cap’. He has an 
unfunded pension undertaking from the Company to provide in total the same level of pension as if the ‘scheme 
earnings cap’ did not apply. This entitlement was effective from his date of appointment as a Director. Upon retiring 
he began receiving a pension and cash sum under this arrangement.

The total of the transfer values for unfunded pension entitlements, held on the Company’s balance sheet at 
31 December 2013 for current and former Directors, calculated on an IAS 19 Restated basis, totalled £1,379,989 
(2012: £1,730,908), from which annual pensions of £44,537 were paid to former Directors (2012: £21,078).

Cash payments in Lieu of Pension Contributions
Craig Smyth and David McIntosh received a cash payment equal to 20% of their respective salaries above 
the earnings cap which is included in other benefits.

Paula Bell receives a cash payment equivalent to 20% of her salary in lieu of any pension contributions.

Pension details are as follows:

Pension
as at
31 December
2012
 £’000

Capital
value at
31 December
2012
 £’000

Increase
in accrued
pension (net
of inflation)
£’000

39.1
62.9
50.1
60.8

782.0
1258.0
1002.0
1216.0

0.6
0.9
2.1
2.0

Name
P Dollman1
P Dollman2
C Smyth
D McIntosh

Age

57
57
46
50

Capital value
of increases at
31 December
2013 or date
Directorship
ceased if 
earlier (net
of inflation
and
Director’s
contributions)
£’000

12.0
18.0
31.2
29.2

Pension at
31 December
2013 (or date
Directorship
ceased,
if earlier
£’000

Statutory
revaluation
£’000

0.4
0.6
1.0
1.3

40.1
64.4
53.2
64.1

Capital
Value at
31 December
2013 or date
membership
ceased if
earlier
£’000

802.0
1288.0
1064.0
1282.0

Increases in
Capital Value
(net of
inflation)
and 
Director’s
contributions
£’000
3.7
3.7
30.3
29.8

Director’s
contributions
during the
period 
£’000

–
–
10.8
10.8

Notes:
1.  The funded portion of P Dollman’s benefits. Benefits are quoted as at 17 May 2013 as this was the date he left employment and stepped down 

as a Director of the Company.

2.  The unfunded portion of P Dollman’s benefits. Benefits are quoted as at 17 May 2013 as this was the date he left employment and stepped down 

as a Director of the Company.

John Menzies plc 
71

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013Governance Reports: 
Remuneration Committee Report continued

8.  Directors’ Shareholding and Share Interests
Executive Directors are expected to build a shareholding of 200% of salary. All Executive Directors have met their 
shareholding requirements except Paula Bell, who having joined during 2013 is expected to build her shareholding 
over time.

The table below shows Director shareholding and share interests as at 31 December 2013, and share options 
exercised in the year.

Number of shares
owned (including
connected persons)
Including deferred
shares

Unvested conditional
shares subject to
performance
conditions (LTIP and
BCIP awards)

Paula Bell

David McIntosh

Craig Smyth

Iain Napier

Ian Harley
Dermot Jenkinson – 
Beneficial
Non-Beneficial

Octavia Morley

Eric Born

Former Directors

Paul Dollman

–

84,512

116,734

5,000

4,000

1,885,860
2,747,860

–

–

n/a

34,533

138,504

180,603

–

–

–

–

–

64,004

Unvested options
over shares subject
to savings contracts
(SAYE)

571

1,826

–

–

–

–

–

–

 –

Vested options
exercised in
the year

–

60,189

98,896

–

–

–

–

–

112,930

Details of unvested share awards (excluding details included elsewhere in this report) are as follows:

2011, 2012 and 2013 
LTIP awards

Performance measured using a combination of some or all of the following measures:
 – Relative TSR vs FTSE 250, with 25% vesting for median performance 

and 100% vesting for median performance +30%

 – Group EPS growth targets of RPI +3% p.a. for 25% vesting 

and RPI +8% p.a. for 100% vesting

 – Divisional Financial Results (DFR) for the Aviation or Distribution 

divisions (targets to be disclosed retrospectively)

2011, 2012 and 2013 
BCIP awards

Performance measured against Group EPS growth targets of 
RPI +3% p.a. for 25% vesting and RPI +6% p.a. for 100% vesting.

John Menzies plc 
72

Annual Report 
2013

9.  Payments to outgoing and past Directors

Paul Dollman
Paul Dollman retired from the Board in May 2013. Paul will receive a proportion of his 2013 Annual Bonus pro-rated 
for the period of time before his retirement.

Under the terms of the Long-Term Incentive Plan, he is entitled to a pro-rated proportion of the 2011 award which 
matures in March 2014. This is pro-rated up to the point of retirement. The award made under this Plan for 2012 
lapsed upon retirement. The outstanding award under the Bonus Co-Investment Plan for 2011, maturing in March 
2014 has also been pro-rated to the point of retirement. Any award made under these plans will be subject to the 
performance criteria conditions.

Paul Dollman was also entitled to claim from his funded pension and unfunded pension. He took an early retirement 
pension from his unfunded arrangement (details on page 71) and deferred his funded approved pension.

David McIntosh
As announced in January 2014, the Company has mutually agreed with David McIntosh that, after 25 years of service, 
he will leave the Company to pursue other interests. David is currently working his notice period of 12 months. It is not 
intended that there will be any payments in lieu of notice. David will participate in the 2014 annual bonus pro-rated for 
time worked. David will not be made LTIP or BCIP awards during the year. In terms of subsisting LTIP and BCIP 
awards, the Committee determined that the 2013 awards would lapse in full. Recognising David’s contribution to the 
Company, it determined that the 2012 awards should subsist subject to performance measured at the normal time 
and also subject to time pro-rating. SAYE options and deferred bonus share awards will lapse.

10. Five year historical TSR Performance and Executive Director pay
The following graph compares the Company’s total shareholder return for the five years to December 2013 with the 
equivalent performance of the FTSE250 Index. The Committee consider that, given the scale and global spread of 
the Group’s activities, the most appropriate comparison is with this Index.

800

600

400

200

0

31 Dec 08

31 Dec 09

31 Dec 10

31 Dec 11

31 Dec 12

31 Dec 13

John Menzies plc TSR

FTSE250 TSR

The regulations require companies to show the total remuneration for the Director undertaking the role of Chief 
Executive Officer in each of the last five years. As our current executive structure does not include the role of 
CEO the following table shows the required figures for the highest paid Director in each year.

Highest Paid Director in the Year
Total remuneration (£’000)
Annual bonus award (% of maximum)
Long-term incentive vesting (% of maximum)

2009
Dollman
757
75%
 22% 

2010
Dollman
750
74%
 40% 

2011
Dollman
3,578
74%
100%

2012
Dollman
1,735
63%
100%

2013
Smyth
1,203
46%
84%

John Menzies plc 
73

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013Governance Reports: 
Remuneration Committee Report continued

11. Percentage change in remuneration
The regulations require companies to show the annual change base salary, benefits and annual bonus for the 
Director undertaking the role of Chief Executive Officer in the year and the average change for all Group employees. 
As our current executive structure does not include the role of CEO the following table shows the required figures 
for the highest paid Director. Given the geographical spread of our business and different rates of wage inflation 
etc that exist, the average for Group employees for comparison with the highest paid Director 
is based on the total UK employee base.

Highest Paid Director
Average for 
Group employees

Base salary
(% change)

Benefits
(% change)

Annual bonus
(% change)

3

1

 0

0

-25%

-20%

12. Relative importance of spend on pay
The total spend on employee remuneration at John Menzies during 2013 is reflected in the following table:

Group employee remuneration costs:

Dividend distribution:

Share buyback:

£476m

£15.9m

£0m

13. Legacy Plans
Executive Share Option Scheme
Pre-2005 Share options were granted to Executive Directors under an Executive Share Option Scheme, normally on 
an annual basis at a level of one times salary. All grants were discretionary and awards could be varied depending on 
specific circumstances. The number of Options still held in the Executive Share Option Scheme are shown below 
and the cost to the Company is shown in Note 20 to the accounts.

The options are exercisable on a sliding scale where growth in underlying earnings per share exceeded RPI plus 
3%-8% per annum in the three years from grant, adjusted to normalise pension and tax charges. The performance 
conditions attaching to these options have been met in full and there will be no further awards made under the 
Executive Share option Scheme.

31 Dec
2013

Granted
during
year

P Dollman
C Smyth

–
–

–
–

Exercised
during
year

58,714
43,062

Market price
at date of
exercise(p)

Lapsed
during
year

766
766

–
–

Gain/
(loss)
£’000

204
150

31 Dec
2012

58,714
43,062

Exercise
Price
(p)

Exercisable
from

Exercisable
to

418
418

07/05/2007
07/05/2007

06/05/2014
06/05/2014

*  The exercises that were transacted during the year represent the final transactions in this scheme. There will be no further awards to Executive 

Directors under this plan.

14. The Remuneration Committee
The Committee determines the remuneration of the Chairman and the Executive Directors (Tier 1) and the next level 
of senior executives (Tier 2) on behalf of the Board. It has formal Terms of Reference set by the Board modelled on 
the 2010 UK Corporate Governance Code, which are displayed on the Company’s website.

During 2013 the following Non-Executive Directors were members of the Committee: 

Name

O Morley
I Harley
E Born

Title

Attendance

Chairman
Member
Member

3/3
3/3
3/3

John Menzies plc 
74

Annual Report 
2013

Advisers to the Remuneration Committee
During the year the Committee was advised by 
remuneration consultants from Deloitte LLP. Total 
fees in relation to executive remuneration consulting 
was £20,600. Deloitte LLP also provided advice in 
relation to controls assurance.

Deloitte LLP were appointed by the Committee. Deloitte 
LLP is a member of the Remuneration Consultants’ 
Group and as such voluntarily operates under the code of 
conduct in relation to executive remuneration consulting 
in the UK. The Committee Chairman agrees each year 
the protocols under which Deloitte LLP provides advice 
to support independence. The Committee is satisfied 
that the advice they have received from Deloitte LLP 
has been objective and independent.

In addition, legal advice from Maclay Murray & Spens 
LLP was sought by the Committee where appropriate.

Paul Dollman and Paula Bell, in their role as Group 
Finance Director, and John Geddes, Group Company 
Secretary, also provided internal support and guidance 
to the Committee where appropriate. They are, however, 
specifically excluded from any matters concerning the 
details of their own remuneration. Members of the 
Committee have no personal financial interest (other 
than as shareholders) in the matters to be decided by 
the Committee and no day-to-day involvement in the 
running of the business of the Group. 

15. Annual General Meeting
At the 2013 AGM, shareholders approved the 2012 
Directors’ Remuneration report. 98.88% of votes cast 
by proxy supported the resolution, 1.07% rejected the 
resolution and 0.05% votes were withheld. 

A resolution to approve this report and the Directors’ 
Remuneration Policy will be tabled at the 2014 AGM. 
The Chairman of the Committee will be available to 
answer questions from shareholders on this report. 

16. External Appointments
The Board recognises the benefits to the individual and 
to the Company of involvement by Executive Directors 
as Non-Executive Directors on the boards of other 
companies. Prior to accepting an invitation to become 
a Non-Executive Director of another company, an 
Executive Director must receive approval from the 
Group Chairman. This approval will not be denied where 
the Chairman is confident that the appointment will not 
interfere with the Director’s ability to perform his duties 
for the Company nor provide a conflict of interest. 
Executive Directors are entitled to retain any fees 
received under these appointments. For the year ended 
December 2013, Paula Bell continued an external 
non-executive appointment with Laird plc and Paul 
Dollman continued a non-executive appointment with 
Scottish Amicable Life Association Society. Details 
of fees received are as follows:

Paul Dollman: £15,000 (2012: £36,000) 
(Scottish Amicable Life Association Society)

Paula Bell: £52,000 (Laird Plc)

On behalf of the Board

Octavia Morley
Remuneration Committee Chairman
3 March 2014

John Menzies plc 
75

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013 
Governance Reports: 
Audit Committee Report

AUDIT COMMITTEE

Ian Harley
Chairman

Board members

Name
I Harley
E Born
O Morley
I Napier

Position
Chairman
Member
Member
Past member

The Committee provides effective oversight and 
governance over the financial integrity of the Group’s 
financial reporting and ensuring that the interests of 
shareholders are protected at all times. The Committee 
assesses the quality of the internal and external audit 
processes, and ensures the risks which the business 
faces are being effectively managed.

It is vitally important that we operate a culture where 
the very best controls environment exists throughout 
our global operations.

The Committee will continue to review and update 
our activities in line with new legislation but also as 
the nature of our operating businesses evolve.

There has been no change to the membership of the 
Committee during the year.

John Menzies plc 
76

Annual Report 
2013

Committee’s Role and Responsibilities
The Committee assists the Board in the execution of its 
responsibilities for corporate governance and internal 
control and has adopted terms of reference modelled on 
those set out in the Code. The Group Finance Director, 
Group Company Secretary and certain senior financial 
executives as appropriate, together with representatives 
from the internal and external audit teams, attend each 
meeting of the Committee. It is a requirement that at least 
one Audit Committee member has suitable financial 
experience and Ian Harley, who is a qualified accountant, 
has been identified as meeting this requirement.

A copy of the Audit Committee’s terms of reference is 
available on the Company’s website.

The Audit Committee has delegated authority from the 
Board for ensuring adherence to the Code provisions and 
related guidance.

Responsibilities
The responsibilities of the Audit Committee include:

 – reviewing the financial results announcements and 
financial statements and reviewing significant 
judgments and estimates contained within them;
 – advising the Board on whether the annual report and 
accounts, taken as a whole, are fair, balanced and 
understandable and provide the information necessary 
for shareholders to assess the Company’s 
performance, business model and strategy;

 – ensuring compliance with applicable accounting 
standards and reviewing the appropriateness of 
accounting policies and practices in place;

 – reviewing the Company’s internal financial controls 
and the effectiveness of the internal audit function;

 – reviewing the Group’s policies and practices 

concerning business conduct, ethics and integrity, 
fraud and whistle-blowing; and

 – overseeing all aspects of the relationship with the 
external auditors, including their appointment, the 
audit process, the supply of non-audit services and 
monitoring their effectiveness and independence.

The Committee also exists to ensure that the 
interests of shareholders are protected and does so 
by ensuring the integrity of the published financial 
statements are rigorously reviewed and that the 
Company has undertaken an effective and full audit 
process each year. This audit process is currently 
facilitated by Ernst & Young LLP (“EY”).

Review of Committee Meetings
As scheduled the Committee met three times in 2013. 
Meeting attendance was as follows:

Ian Harley  
Eric Born   
Octavia Morley 

3/3
2/3
3/3

 
The Chairman provides a full report of its activities, 
findings and recommendations to the Board after 
each meeting.

During the year the Committee generally follows a formal 
agenda structure for each of the meetings that are 
planned. The Agenda is reviewed at the start of each year 
by the Committee Chairman and the Company Secretary 
and look to include any items over and above the standard 
items that the Committee may wish to review.

Normally the Chairman of the Board, the Group Finance 
Director and external auditor are given notice of all of the 
meetings and may be invited to attend and speak at any 
meeting. The external auditor has the opportunity to 
meet with the Audit Committee without any Executive 
Directors present whenever necessary.

The Audit Committee has the authority to seek any 
information it requires from any employee of the 
Company and believes it has received sufficient, reliable 
information from management to enable it to fulfil its 
responsibilities during the year.

Activities during the Year
In 2013 the Committee formally reviewed and 
recommended the annual report (including the statements 
on internal control and the work of the Committee) and 
associated business review together with the interim 
results announcements made by the Company. This 
aspect of its work focused on key accounting policies, 
estimates and judgments, including significant or unusual 
transactions or changes to these. In doing so the 
Committee reviewed the reports of management and 
the controls assurance (internal audit) provider and took 
into account the views of the external auditors.

The Committee also reviewed the work of management 
which involved assessing key risks at Group and 
divisional level according to their significance, likelihood 
and impact, as well as the Company’s exposure to and 
management of these risks. The register and evaluation 
of risk constantly evolves and the Committee was 
satisfied that management had appropriate risk 
management strategies and systems in place to 
address the Group’s key business risks.

Following the successful implementation of the SAP IT 
business system in our News Distribution division, the 
Committee reviewed plans demonstrating the evolution 
of the financial systems and processes which set out 
new initiatives which have been completed during the 
year, such as improvements to resourcing, balance sheet 
reconciliation completeness and general efficiencies and 
effectiveness to the processes. The Committee also 
discussed the merit in driving more efficiency from the 
use of the SAP IT system.

In addition to the standard agenda the Committee 
welcomes presentations from the business on key areas 
of focus. As an example, in Menzies Aviation a new 
centrally based Security Manager was appointed in May 
2013. The Security Manager has a specific remit to 
oversee effective control of the cash handling and 

security protocols that are required within a growing 
global aviation business and to ensure that security 
risks are approached in the same way at each and every 
airport where we operate. A presentation on the role 
and remit was given to the December meeting of the 
Committee. The Committee is keen to review the 
internal control environment and has a particular 
focus to understand risks in relation to fraud.

The primary areas of judgement considered by the 
Committee in relation to the 2013 accounts, and how 
these were addressed were:

Goodwill & Intangible Assets
The review for impairment of goodwill and intangible 
assets is based on cash flow projections to calculate a 
value in use for each area based on forecasts prepared 
by each division. The achievability of the forecast is a 
risk, given inherent uncertainty within any financial 
projection. The Committee reviews the assumptions 
to assess the value in use as part of the audit.

Pension Accounting
The assumptions assumed in the calculation for scheme 
liabilities and asset returns are underpinned by a range 
of judgment. The Committee reviews these assumptions 
which are supported by professional advice from external 
advisory firms.

External Group Audit
Ernst & Young LLP (“EY”) are the appointed auditors to 
John Menzies plc. They were appointed in 2009 after a 
full tender process. The main Audit Partner last changed 
in 2011. There are no contractual obligations in place that 
restrict the Committee in their choice of Audit provider.

The Committee reviews and approves the audit plan, as 
well as the findings of the external auditors from its audit 
of the annual financial statements.

It is vitally important that the Committee believe its 
appointed Auditors undertake a full and effective audit. 
Their performance is reviewed annually. In undertaking 
the review the Chairman of the Committee seeks views 
from fellow Committee members, the Group Finance 
Director and also a wide range of senior management 
who were exposed to the Audit process. The outputs 
from the Audit provider are also reviewed for accuracy, 
clarity and also to ensure that they reflect the level of 
detail undertaken during the audit.

As part of its review of the effectiveness of the external 
auditors, the Audit Committee keeps under review their 
objectivity and independence and the nature and extent of 
the non-audit services which they provide. These services 
have historically included dealing with the Group’s tax 
affairs and acquisition-related due diligence, where their 
knowledge of the Group’s business processes and controls 
makes them best placed to undertake this work cost- 
effectively on the Group’s behalf. The work undertaken 
for the Group by the audit team is handled by a different 
partner from the tax and other non-audit services and is 
managed out of a separate office.

John Menzies plc 
77

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013Governance Reports: 
Audit Committee Report continued

During 2013, audit fees amounted to approximately £1m, 
whilst non-audit fees to EY amounted to approximately 
£1m. The Committee regularly reviews the remuneration 
received by the Company’s auditors for audit services, 
audit-related services and non-audit work. These reviews 
are to ensure a balance of objectivity, value for money 
and compliance with their duties. The outcome of these 
reviews was that performance of the relevant non-audit 
work by our auditors was the most cost-effective way of 
conducting our business and that no conflicts of interest 
existed between such audit and non-audit work. These 
reviews enable the Committee to confirm that we 
continue to receive an efficient, effective and 
independent audit service.

All non-audit work is put out to tender and non-audit fees 
paid to EY are approved by the Group Finance Director, 
who reports any significant payments or awards of work 
to the Committee. The Committee believes that the level 
and scope of these non-audit services does not impair 
the objectivity of the Company’s auditors.

Following a review held at the conclusion of the 2013 audit 
the Committee was satisfied that EY provided an effective 
audit and that they remain independent and objective.

Internal control and Risk management
A key factor in the Group’s approach to internal control 
is the recognition of the need for risk awareness and 
the ownership of risk management by Executives at 
all levels. Each division has its own Operating Board. 
A Statement of Group Policies and Procedures (the 
”Statement”) sets out the responsibilities of these 
Operating Boards, including authority levels, reporting 
disciplines and responsibility for risk management and 
internal control.

Each Operating Board has also adopted a Corporate 
Governance Manual detailing its controls in implementing 
these Policies and Procedures set out in the Statement. 
These manuals were reviewed during the year and 
updated to incorporate legislative changes and best 
practice. Certain activities, including treasury, taxation, 
insurance, pension and legal matters are controlled 
centrally with reports reviewed by the Board 
as appropriate.

Key identified risks, both financial and non-financial (see 
page 16 for full details) (the latter including environmental, 
social and governance risks), are reviewed by the Board as 
well as at Operating Board level on an ongoing basis, with 
a formal six-monthly review of risks and controls taking 
place, supported by the Group’s Controls Assurance 
provider. The scoring matrix used in the production of 
the respective risk registers was reviewed and updated 
to more accurately reflect the risk likelihood and its 
corresponding impact on the Group. This was undertaken 
in conjunction with Deloitte, our external Controls 
Assurance provider. The Divisional Operating Boards 
also review each division’s performance, strategy and risk 
management. Annual compliance statements on internal 
control are certified by each Divisional Board and where 
appropriate the Group finance function.

John Menzies plc 
78

Annual Report 
2013

A Treasury Review Committee meets monthly to review 
the adequacy of the Group’s facilities against potential 
utilisation and commitments, as well as to monitor and 
manage the Group’s exposure to interest rate and 
currency movements. All minutes and matters arising 
from the Treasury Committee are included in the Main 
Board papers.

Further details on how the Board manages business 
risks are shown on pages 16 and 17, and stakeholder 
risks in particular are summarised in the Corporate 
Social Responsibility report on pages 36 to 41.

Internal Audit
The Committee reviewed the Group’s internal control 
structure, approved the scope of work and fees for the 
controls assurance provider and debated whether the 
internal audit function should be brought in-house. It 
concluded that due to the complexity of the Group’s 
business and the international nature of the aviation 
business, the internal audit function was best served 
by continuing to be outsourced to Deloitte LLP, given 
their global spread and resources.

In accordance with the revised Turnbull Guidance, 
the Directors are responsible for the Group’s system of 
internal control which covers financial, operational and 
compliance controls together with risk management. 
The system has been in place throughout 2013 and up 
until the date of this report, except that it did not apply 
to the Group’s material joint ventures.

Findings from the internal audit programme (on 
financial and key non-financial risks) and areas identified 
for improvement are reviewed by the Audit Committee 
and prioritised for action by management. The Audit 
Committee reviews follow-up reports from management 
to ensure that any weaknesses identified in internal audit 
reports submitted to it are fully addressed and that 
improved procedures are adopted.

The use of our standard accounting manual by finance 
teams throughout the Group ensures that transactions 
and balances are recognised and measured in accordance 
with prescribed accounting policies and that information 
is appropriately reviewed and reconciled as part of the 
reporting process. The use of a standard reporting tool 
by all entities in the Group ensures that information is 
gathered and presented in a consistent way that facilitates 
the production of the consolidated financial statements.

Whilst no system can provide absolute guarantee and 
protection against material loss, the system is designed 
to give the Directors reasonable assurance that problems 
can be identified promptly and remedial action taken as 
appropriate. The Directors, through the Board’s review of 
risk and the work of the Audit Committee, have reviewed 
the effectiveness of the system of internal control for the 
accounting period under review and following the 
implementation of new procedures within Menzies 
Distribution consider that it accords with guidance.

Governance Reports: 
Directors’ Responsibilities

DIRECTORS’ RESPONSIBILITIES 

The Directors are responsible for preparing the  
Annual Report, the Remuneration Report and the 
financial statements in accordance with applicable  
law and regulations. Company law requires the  
Directors to prepare financial statements for each 
financial year. Under Company law the Directors must 
not approve the financial statements unless they are 
satisfied that they give a true and fair view of the state  
of affairs of the Company. The Directors have prepared 
the Group and Parent Company financial statements  
in accordance with International Financial Reporting 
Standards (IFRSs) as adopted by the European Union.

In preparing those financial statements the Directors are 
required to:

 – select suitable accounting policies in accordance 

with IAS 8: Accounting Polices, Changes in 
Accounting Estimates and Errors and then apply 
them consistently;

 – present information, including accounting policies, in 
a manner that provides relevant, reliable, comparable 
and understandable information;

 – provide additional disclosures when compliance  

with the specific requirements in IFRSs is 
insufficient to enable users to understand the  
impact of particular transactions, other events  
and conditions on the Group’s financial position  
and financial performance; and

 – state that the Group has complied with IFRSs, 

subject to any material departures disclosed and 
explained in the financial statements. 

The Directors are responsible for keeping adequate 
accounting records that are sufficient to show and 
explain the Company’s transactions and disclose with 
reasonable accuracy at any time the financial position  
of the Company and of the Group and enable them to 
ensure that the financial statements comply with the 
Companies Act 2006 and Article 4 of the IAS Regulation. 
They are also responsible for safeguarding the assets of 
the Company and of the Group and hence for taking 
reasonable steps for the prevention and detection of 
fraud and other irregularities. 

The Directors believe that the Annual Report and 
Financial Statements, when taken as a whole, are fair, 
balanced and understandable.

The Directors are responsible for the maintenance  
and integrity of the Company’s website  
(www.johnmenziesplc.com). Legislation in the  
UK concerning the preparation and dissemination  
of financial statements may differ from legislation  
in other jurisdictions.

Directors’ Statement pursuant to the 
Disclosure Rules and Transparency Rules
Each of the Directors confirms that, to the best of 
each person’s knowledge and belief: 

 – the financial statements, prepared in accordance with 
IFRSs as adopted by the EU, give a true and fair view 
of the assets, liabilities, financial position and profit of 
the Group as a whole; and

 – the Strategic Report contained in the Annual Report 

includes a fair review of the development and 
performance of the business and the position of the 
Group as a whole, together with a description of the 
principal risks and uncertainties that they face.

John Menzies plc 
79

Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Annual Report 2013Financial Statements: 
Independent Auditor’s Report to the Members of John Menzies plc

We have audited the Group financial statements of 
John Menzies plc for the year ended 31 December 2013 
which comprise the Group Income Statement, the 
Group Statement of Comprehensive Income, the Group 
and Company Balance Sheets, the Group and Company 
Statements of Changes in Equity, the Group and 
Company Statements of Cash Flows and the related 
notes 1 to 26. The financial reporting framework that 
has been applied in their preparation is applicable law 
and International Financial Reporting Standards (IFRSs) 
as adopted by the European Union and, as regards the 
Parent Company financial statements, as applied in 
accordance with the provisions of the Companies 
Act 2006.

This report is made solely to the Company’s members, 
as a body, in accordance with Chapter 3 of Part 16 of 
the Companies Act 2006. Our audit work has been 
undertaken so that we might state to the Company’s 
members those matters we are required to state to them 
in an auditor’s report and for no other purpose. To the 
fullest extent permitted by law, we do not accept or 
assume responsibility to anyone other than the Company 
and the Company’s members as a body, for our audit 
work, for this report, or for the opinions we have formed.

Respective responsibilities of Directors 
and Auditor
As explained more fully in the Directors’ Responsibilities 
Statement set out on page 79, the Directors are 
responsible for the preparation of the financial statements 
and for being satisfied that they give a true and fair view. 
Our responsibility is to audit and express an opinion on 
the financial statements in accordance with applicable 
law and International Standards on Auditing (UK and 
Ireland). Those standards require us to comply with the 
Auditing Practices Board’s Ethical Standards for Auditors.

Scope of the audit of the financial statements
An audit involves obtaining evidence about the amounts 
and disclosures in the financial statements sufficient to 
give reasonable assurance that the financial statements 
are free from material misstatement, whether caused by 
fraud or error. This includes an assessment of: whether 
the accounting policies are appropriate to the Group’s 
and the Parent Company’s circumstances and have 
been consistently applied and adequately disclosed; 
the reasonableness of significant accounting estimates 
made by the Directors; and the overall presentation of 
the financial statements. In addition, we read all the 
financial and non-financial information in the Annual 
Report and Accounts to identify material inconsistencies 
with the audited financial statements and to identify any 
information that is apparently materially incorrect based 
on, or materially inconsistent with, the knowledge 
acquired by us in the course of performing the audit. 
If we become aware of any apparent material 
misstatements or inconsistencies we consider 
the implications for our report.

Opinion on financial statements
In our opinion:

 – the financial statements give a true and fair view of 

the state of the Group’s and of the Parent Company’s 
affairs as at 31 December 2013 and of the Group’s 
profit for the year then ended;

 – the Group financial statements have been properly 
prepared in accordance with IFRSs as adopted by the 
European Union;

 – the Parent Company’s financial statements have 
been properly prepared in accordance with IFRSs 
as adopted by the European Union and as applied in 
accordance with the requirements of the Companies 
Act 2006; and

 – the financial statements have been prepared in 

accordance with the requirements of the Companies 
Act 2006 and, as regards the Group financial 
statements, Article 4 of the IAS Regulation.

Our assessment of risks of material 
misstatement
We identified the following risks that have had the 
greatest impact on the overall audit strategy; the 
allocation of resources in the audit; and directing 
the efforts of the engagement team:

The assessment of the carrying value of goodwill 
and intangible assets with indefinite life;

 – We focused on this area because the determination of 
whether or not an impairment charge for goodwill and 
intangible assets was necessary involved subjective 
judgements by Directors about the future performance 
of relevant parts of the business.

The assessment of the valuation of defined benefit 
pension scheme assets and liabilities;

 – We focused on this area because the determination 
of the actuarial liability involved the application of a 
number of judgemental assumptions.

The completeness of balance sheet reconciliations 
within the Distribution business;

 – We focused on this area because management had 
identified issues with the performance of a number 
of balance sheet reconciliations specifically within 
the Distribution business.

The risk of misstatement due to management 
override, fraud and error specifically around 
revenue recognition.

 – ISAs (UK & Ireland) require that we consider this and 
we focused on the complexity of revenue recognition 
and in particular product returns.

John Menzies plc 
80

Annual Report 2013Our application of materiality
We set certain thresholds for materiality. These provide 
a basis for determining the nature, timing and extent of 
risk assessment procedures, identifying and assessing 
the risk of material misstatement and determining the 
nature, timing and extent of further audit procedures.

Based on our professional judgement, we determined 
materiality for the Group to be £2.65m (2012: £2.9m), 
which is 5% of underlying profit before tax from 
continuing operations.

We agreed with the Audit Committee that we would 
report to the Committee all audit differences in excess of 
£160,000 (2012: £160,000), as well as differences below 
that threshold that, in our view, warranted reporting on 
qualitative grounds, such as exceptional items.

An overview of the scope of our audit
Following our assessment of the risk of material 
misstatement to the Group financial statements, we 
selected 31 components which represented the principal 
business units within the Group’s reportable segments 
or Group functions and account for approximately 90% 
(2012: 90%) of the Group’s revenues and approximately 
80% (2012: 80%) of the Group’s profit before tax. Four 
of these were subject to a full audit, including the Parent 
Company, whilst the remaining 27 were subject to specific 
audit procedures where the extent of our testing was 
based on our assessment of the risks of material 
misstatement identified above and of the materiality 
of the Group’s business operations at those locations. 
They were also selected to provide an appropriate basis 
for undertaking audit work to address the risks of material 
misstatement identified above. For the remaining 
components, we performed other procedures to confirm 
there were no significant risks of material misstatement 
in the Group financial statements.

The audit work at the 31 locations was executed at levels 
of materiality applicable to each individual entity which 
were much lower than Group materiality. Included within 
the 31 specific scope locations are one associate entity 
and four joint ventures. In each case we were also the 
auditor and had the necessary access in order to 
perform the required specific procedures.

Our response to the risks identified above was 
as follows:

Assessment of the carrying value of goodwill 
and intangible assets with indefinite life

 – We performed centralised testing of management’s 

impairment reviews, including the integrity of models, 
and we challenged the use of management’s 
assumptions (set out in note 11) including the 
reasonableness of cash flow projections, discount 
rates, perpetuity rates and the sensitivities used;

Assessment of the valuation of defined benefit 
pension scheme assets and liabilities

 – We challenged management’s assumptions (set out 

in note 4) used in the calculation of the defined benefit 
obligation, including price inflation, discount rate and 
life expectancy with the support of experts; we agreed 
a sample of pension assets for existence through 
third party confirmations and for valuation using 
market valuations where available;

Completeness of balance sheet reconciliations 
within the Distribution business

 – We obtained the population of reconciliations to 

ensure their completeness and performed detailed 
testing of reconciliations deemed significant to 
our audit;

Risk of misstatement due to management 
override, fraud and error specifically around 
revenue recognition

 – We performed detailed testing of a sample of sales 

and accrued income to ensure that revenue had been 
appropriately recognised in the correct period and to 
verify its completeness and valuation.

 – We tested a sample of items included in other creditors 
and accruals to supporting documentation to agree 
their existence and valuation and performed post 
balance sheet reviews to confirm their completeness. 
These procedures were supplemented with journal 
entry testing, analytical review procedures and 
enquiry of management.

Opinion on other matters prescribed by the 
Companies Act 2006
In our opinion:

 – the part of the Directors’ Remuneration Report to be 

audited has been properly prepared in accordance with 
the Companies Act 2006;

 – the information given in the Strategic Report and the 
Directors’ Report for the financial year for which the 
Group and Company financial statements are prepared 
is consistent with the Group and Company financial 
statements; and

 – the information given in the Corporate Governance 

Statement set out on page 78 with respect to internal 
control and risk management systems in relation to 
financial reporting processes and about share capital 
structures is consistent with the financial statements.

John Menzies plc 
81

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Financial Statements: 
Independent Auditor’s Report to the Members of John Menzies plc continued

Under the Listing Rules we are required to review:

 – the Directors’ Statement, set out on page 21, in 

relation to going concern; and

 – the part of the Corporate Governance Statement 

relating to the Company’s compliance with the nine 
provisions of the UK Corporate Governance Code 
specified for our review.

James Nisbet 
Senior Statutory Auditor
for and on behalf of Ernst & Young LLP, 
Statutory Auditor
Edinburgh
3 March 2014

Matters on which we are required to report 
by exception
We have nothing to report in respect of the following:

Under the ISAs (UK and Ireland), we are required to 
report to you if, in our opinion, information in the annual 
report is:

 – materially inconsistent with the information in the 

audited financial statements; or

 – apparently materially incorrect based on, or materially 
inconsistent with, our knowledge of the Group acquired 
in the course of performing our audit; or

 – is otherwise misleading.

In particular, we are required to consider whether 
we have identified any inconsistencies between our 
knowledge acquired during the audit and the Directors’ 
Statement that they consider the annual report is fair, 
balanced and understandable and whether the annual 
report appropriately discloses those matters that we 
communicated to the Audit Committee which we 
consider should have been disclosed.

Under the Companies Act 2006 we are required to report 
to you if, in our opinion:

 – adequate accounting records have not been kept by 

the Parent Company, or returns adequate for our audit 
have not been received from branches not visited by 
us; or

 – the Parent Company financial statements and the part 
of the Directors’ Remuneration Report to be audited 
are not in agreement with the accounting records and 
returns; or

 – certain disclosures of Directors’ remuneration 

specified by law are not made; or

 – we have not received all the information and 

explanations we require for our audit; or

 – a Corporate Company Statement has not been 

prepared by the Company.

John Menzies plc 
82

Annual Report 2013 
Financial Statements: 
Group Income Statement
for the year ended 31 December 2013 (year ended 31 December 2012)

Before
exceptional
and other
items
 £m
1,905.4
(1,852.7)
52.7

Exceptional
and other
items
 £m
–
(7.3)
(7.3)

Notes
2
3

2013
 Total
 £m
1,905.4
(1,860.0)
45.4

Before
 exceptional
 and other
 items
 Restated
 (Note 1)
 £m
1,903.5
(1,849.1)
54.4

Exceptional
 and other
 items
 £m
–
(23.0)
(23.0)

2012
Total
Restated
(Note 1)
£m
1,903.5
(1,872.1)
31.4

7.4

(2.5)

4.9

6.6

(2.8)

3.8

2

60.1

(9.8)

50.3

61.0

(25.8)

35.2

5(a)

5(c)
5(c)

7
7

4

8

10

60.1
–

–
–

–

–

60.1
0.7
(5.3)

(2.4)
53.1
(13.3)
39.8

–
(0.7)

(1.4)
(6.6)

0.5

(1.6)

(9.8)
–
(1.2)

–
(11.0)
1.6
(9.4)

60.1
(0.7)

(1.4)
(6.6)

0.5

(1.6)

50.3
0.7
(6.5)

(2.4)
42.1
(11.7)
30.4

61.0
–

–
(18.4)

61.0
(18.4)

–
–

–

–

61.0
0.8
(4.6)

(2.7)
54.5
(13.2)
41.3

(1.8)
(4.6)

0.6

(1.8)
(4.6)

0.6

(1.6)

(1.6)

(25.8)
–
(0.6)

–
(26.4)
3.9
(22.5)

35.2
0.8
(5.2)

(2.7)
28.1
(9.3)
18.8

39.8

(9.4)

30.4

41.3

(22.5)

18.8

65.6p
65.4p

(15.5)p
(15.4)p

50.1p
50.0p

68.8p
68.5p

(37.5)p
(37.3)p

31.3p
31.2p

Revenue
Net operating costs
Operating profit
Share of post-tax results of 
joint ventures and associates
Operating profit after joint 
ventures and associates
Analysed as
Underlying operating profit*
Non-recurring items
Associate goodwill 
impairment
Contract amortisation
Share of interest on joint 
ventures and associates
Share of tax on joint ventures 
and associates
Operating profit after joint 
ventures and associates
Finance income
Finance charges
Other finance charge 
– pensions
Profit before taxation
Taxation
Profit for the year

Attributable to 
equity shareholders

Earnings per ordinary share
Basic
Diluted

*  Underlying operating profit is consistently presented adjusting for non-recurring exceptional items, intangible amortisation associated with goodwill 
impairment on associate assets and contract amortisation, and the Group’s share of interest and tax on joint ventures and associates to provide an 
appreciation of the impact of those items on operating profit.

John Menzies plc 
83

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Financial Statements: 
Group Statement of Comprehensive Income
for the year ended 31 December 2013 (year ended 31 December 2012)

Profit for the year

Items that will not be reclassified subsequently to profit or loss:
Actuarial gain/(loss) on defined benefit pensions
Actuarial gain/(loss) on unfunded pension arrangements
Income tax effect
Impact of rate change on deferred tax

Items that may be reclassified subsequently to profit or loss:
Movement on cash flow hedges
Income tax effect
Movement on net investment hedges
Income tax effect
Exchange loss on translation of foreign operations
Other comprehensive income for the year (net of tax) attributable to 
equity shareholders
Total comprehensive income for the year attributable to 
equity shareholders

Notes

4

16

16

2012
Restated
(Note 1)
£m
18.8

(16.4)
(0.1)
4.0
(1.3)

1.4
(0.3)
(0.4)
0.1
(4.8)

2013
£m
30.4

9.4
0.2
(2.2)
(1.4)

(0.2)
–
3.5
(0.8)
(10.7)

(2.2)

(17.8)

28.2

1.0

John Menzies plc 
84

Annual Report 2013Financial Statements: 
Group and Company Balance Sheets
as at 31 December 2013 (31 December 2012 and 31 December 2011)

Notes

2013
£m

Group

2012
Restated
(Note 1)
£m

2011
Restated
(Note 1)
£m

11
12

13
13
19

14
16

16
16
15

19

16
15

19
4

20

ASSETS
Non-current assets
Intangible assets
Property, plant and equipment
Investments accounted using 
the equity method
Investment in subsidiaries
Deferred tax assets

Current assets
Inventories
Trade and other receivables
Derivative financial assets
Cash and cash equivalents

LIABILITIES
Current liabilities
Borrowings
Derivative financial liabilities
Trade and other payables
Current income tax liabilities
Provisions

Net current liabilities
Total assets less current liabilities
Non-current liabilities
Borrowings
Other payables
Derivative financial liabilities
Provisions
Retirement benefit obligations

Net assets
Shareholders’ equity
Ordinary shares
Share premium account
Treasury shares
Other reserves
Retained earnings
Capital redemption reserve
Total shareholders’ equity
Non-controlling interest in equity
Total equity

126.8
114.3

26.3
–
9.2
276.6

14.5
183.5
3.9
33.8
235.7

(49.5)
(0.3)
(202.2)
(8.2)
(3.5)
(263.7)
(28.0)
248.6

(91.4)
(10.5)
–
(4.6)
(45.8)
(152.3)
96.3

15.4
20.2
(3.3)
(13.4)
55.3
21.6
95.8
0.5
96.3

123.0
116.8

28.9
–
14.5
283.2

14.1
183.5
0.9
34.0
232.5

(46.2)
(0.6)
(210.4)
(9.7)
(2.2)
(269.1)
(36.6)
246.6

(81.1)
(10.0)
–
(9.5)
(62.5)
(163.1)
83.5

15.3
18.6
(4.1)
(5.2)
36.8
21.6
83.0
0.5
83.5

108.8
123.4

31.5
–
11.9
275.6

15.3
169.7
1.5
24.4
210.9

(3.4)
(1.9)
(211.6)
(12.0)
(2.9)
(231.8)
(20.9)
254.7

(100.4)
(1.8)
(0.3)
(3.6)
(50.8)
(156.9)
97.8

15.2
17.4
(8.3)
(1.2)
52.5
21.6
97.2
0.6
97.8

Company

2012
Restated
(Note 1)
£m

2011
Restated
(Note 1)
£m

–
28.0

–
290.2
9.0
327.2

–
217.3
0.9
0.3
218.5

(46.1)
(0.6)
(283.0)
–
–
(329.7)
(111.2)
216.0

(81.1)
(5.0)
–
–
(62.5)
(148.6)
67.4

15.3
18.6
(4.1)
(0.6)
16.6
21.6
67.4
–
67.4

–
28.8

–
292.8
7.3
328.9

–
180.0
1.5
1.1
182.6

(2.8)
(1.9)
(291.0)
–
–
(295.7)
(113.1)
215.8

(100.4)
(5.0)
(0.3)
–
(50.8)
(156.5)
59.3

15.2
17.4
(8.3)
(1.7)
15.1
21.6
59.3
–
59.3

2013
£m

–
25.8

–
290.1
3.9
319.8

–
231.2
3.9
0.9
236.0

(48.6)
(0.3)
(287.7)
–
–
(336.6)
(100.6)
219.2

(91.4)
(5.0)
–
–
(45.8)
(142.2)
77.0

15.4
20.2
(3.3)
(0.8)
23.9
21.6
77.0
–
77.0

The accounts were approved by the Board of Directors on 3 March 2014 and signed on its behalf by:

Iain Napier 
Chairman  

Paula Bell
Group Finance Director

John Menzies plc 
85

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136 
 
 
 
 
 
Financial Statements: 
Group and Company Statement of Changes in Equity
as at 31 December 2013 (31 December 2012)

Ordinary
shares
£m

Share
premium
account
£m

Treasury
shares
£m

Cash
 flow
hedge
reserve
£m

Translation
reserve
£m

Retained
earnings
£m

Capital
redemption
reserve
£m

Total
shareholders’
equity
£m

Non-
controlling
equity
£m

Total
equity
Restated
(Note 1)
£m

Group
At 31 December 2012  
(as previously reported)
Impact of IAS 19R
At 31 December 2012 
Restated (Note 1)
Profit for the year
Other comprehensive income
Total comprehensive income
New share capital issued
Share-based payments
Income tax effect of 
share-based payments
Dividends paid
Repurchase of own shares
Disposal of own shares
At 31 December 2013

At 31 December 2011  
(as previously reported)
Impact of IAS 19R
At 31 December 2011 
Restated (Note 1)
Profit for the year  
Restated (Note 1)
Other comprehensive income
Total comprehensive income
New share capital issued
Share-based payments
Income tax effect of 
share-based payments
Dividends paid
Repurchase of own shares
Disposal of own shares
At 31 December 2012

15.3
–

15.3
–
–
–
0.1
–

–
–
–
–
15.4

18.6
–

18.6
–
–
–
1.6
–

–
–
–
–
20.2

(4.1)
–

(4.1)
–
–
–
–
–

–
–
(3.5)
4.3
(3.3)

(0.6)
–

(0.6)
–
(0.2)
(0.2)
–
–

–
–
–
–
(0.8)

(4.6)
–

(4.6)
–
(8.0)
(8.0)
–
–

32.5
4.3

36.8
30.4
6.0
36.4
–
1.4

–
–
–
–
(12.6)

0.9
(15.9)
–
(4.3)
55.3

15.2
–

17.4
–

(8.3)
–

(1.7)
–

0.5
–

42.4
10.1

21.6
–

21.6
–
–
–
–
–

–
–
–
–
21.6

21.6
–

78.7
4.3

83.0
30.4
(2.2)
28.2
1.7
1.4

0.9
(15.9)
(3.5)
–
95.8

0.5
–

0.5
–
–
–
–
–

–
–
–
–
0.5

79.2
4.3

83.5
30.4
(2.2)
28.2
1.7
1.4

0.9
(15.9)
(3.5)
–
96.3

87.1
10.1

0.6
–

87.7
10.1

15.2

17.4

(8.3)

(1.7)

0.5

52.5

21.6

97.2

0.6

97.8

–
–
–
0.1
–

–
–
–
–
15.3

–
–
–
1.2
–

–
–
–
–
18.6

–
–
–
–
–

–
–
(4.3)
8.5
(4.1)

–
1.1
1.1
–
–

–
–
–
–
(0.6)

–
(5.1)
(5.1)
–
–

–
–
–
–
(4.6)

18.8
(13.8)
5.0
–
1.4

1.7
(15.3)
–
(8.5)
36.8

–
–
–
–
–

–
–
–
–
21.6

18.8
(17.8)
1.0
1.3
1.4

1.7
(15.3)
(4.3)
–
83.0

–
–
–
–
–

–
(0.1)
–
–
0.5

18.8
(17.8)
1.0
1.3
1.4

1.7
(15.4)
(4.3)
–
83.5

John Menzies plc 
86

Annual Report 2013Ordinary
shares
£m

Share
premium
account
£m

Treasury
shares
£m

Cash
 flow
hedge
reserve
£m

Translation
reserve
£m

Retained
earnings
£m

Capital
redemption
reserve
£m

Total
shareholders’
equity
£m

Non-
controlling
equity
£m

Total
equity
Restated
(Note 1)
£m

Company
At 31 December 2012  
(as previously reported)
Impact of IAS 19R
At 31 December 2012 
Restated (Note 1)
Profit for the year
Other comprehensive income
Total comprehensive income
New share capital issued
Share-based payments
Dividends paid
Repurchase of own shares
Disposal of own shares
At 31 December 2013

At 31 December 2011  
(as previously reported)
Impact of IAS 19R
At 31 December 2011 
Restated (Note 1)
Profit for the year
Other comprehensive income
Total comprehensive income
New share capital issued
Share-based payments
Dividends paid
Repurchase of own shares
Disposal of own shares
At 31 December 2012

15.3
–

15.3
–
–
–
0.1
–
–
–
–
15.4

15.2
–

15.2
–
–
–
0.1
–
–
–
–
15.3

18.6
–

18.6
–
–
–
1.6
–
–
–
–
20.2

17.4
–

17.4
–
–
–
1.2
–
–
–
–
18.6

(4.1)
–

(4.1)
–
–
–
–
–
–
(3.5)
4.3
(3.3)

(8.3)
–

(8.3)
–
–
–
–
–
–
(4.3)
8.5
(4.1)

(0.6)
–

(0.6)
–
(0.2)
(0.2)
–
–
–
–
–
(0.8)

(1.7)
–

(1.7)
–
1.1
1.1
–
–
–
–
–
(0.6)

–
–

–
–
–
–
–
–
–
–
–
–

–
–

–
–
–
–
–
–
–
–
–
–

12.3
4.3

16.6
20.1
6.0
26.1
–
1.4
(15.9)
–
(4.3)
23.9

5.0
10.1

15.1
37.7
(13.8)
23.9
–
1.4
(15.3)
–
(8.5)
16.6

21.6
–

21.6
–
–
–
–
–
–
–
–
21.6

21.6
–

21.6
–
–
–
–
–
–
–
–
21.6

63.1
4.3

67.4
20.1
5.8
25.9
1.7
1.4
(15.9)
(3.5)
–
77.0

49.2
10.1

59.3
37.7
(12.7)
25.0
1.3
1.4
(15.3)
(4.3)
–
67.4

–
–

–
–
–
–
–
–
–
–
–
–

–
–

–
–
–
–
–
–
–
–
–
–

63.1
4.3

67.4
20.1
5.8
25.9
1.7
1.4
(15.9)
(3.5)
–
77.0

49.2
10.1

59.3
37.7
(12.7)
25.0
1.3
1.4
(15.3)
(4.3)
–
67.4

John Menzies plc 
87

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Financial Statements: 
Group and Company Statement of Cash Flows
for the year ended 31 December 2013 (year ended 31 December 2012)

Cash flows from operating activities
Cash generated from operations
Interest received
Interest paid
Tax paid
Net cash from operating activities
Cash flows from investing activities
Loan repaid by associate
Acquisitions
Net cash acquired with subsidiaries
Purchase of property, plant and equipment
Intangible asset additions
Proceeds from sale of property, plant and equipment
Dividends received from equity accounted investments
Net cash used in investing activities
Cash flows from financing activities
Proceeds from issue of ordinary share capital
Purchase of own shares
Repayment of borrowings
Proceeds from borrowings
Dividends paid to ordinary shareholders
Net amount repaid by subsidiaries
Net cash (used in)/from financing activities
Increase in net cash and cash equivalents

Effects of exchange rate movements
Opening net cash and cash equivalents
Closing net cash and cash equivalents*

Group

2013
£m

49.5
0.6
(5.3)
(10.1)
34.7

–
(10.5)
0.3
(19.4)
(3.9)
2.4
4.4
(26.7)

1.7
(3.5)
(2.2)
13.0
(15.9)
–
(6.9)
1.1

(1.6)
33.8
33.3

2012
£m

43.3
0.6
(4.8)
(9.5)
29.6

0.1
(17.2)
2.2
(16.7)
(3.1)
3.9
4.5
(26.3)

1.3
(4.3)
(17.9)
44.1
(15.3)
–
7.9
11.2

(0.6)
23.2
33.8

Company

2013
£m

(13.4)
–
(5.0)
(2.0)
(20.4)

–
–
–
(0.1)
–
1.6
–
1.5

1.7
(3.5)
–
13.0
(15.9)
24.1
19.4
0.5

–
0.2
0.7

2012
£m

(10.4)
–
(4.5)
(2.2)
(17.1)

–
–
–
–
–
–
–
–

1.3
(4.3)
(17.9)
44.1
(15.3)
9.2
17.1
–

–
0.2
0.2

Notes

21

24
24

22
22

22

22

*  Net cash and cash equivalents include cash at bank and in hand and bank overdrafts.

John Menzies plc 
88

Annual Report 2013Financial Statements: 
Notes to the Accounts

The consolidated accounts of the Group for the year ended 31 December 2013 were approved and authorised for 
issue in accordance with a resolution of the Directors on 3 March 2014. John Menzies plc is a limited company 
incorporated in Scotland and is listed on the London Stock Exchange.

1. Accounting policies
A summary of the more significant accounting policies, which have been consistently applied, is set out below.

New accounting standards and interpretations affecting the Group
In the current year the Group has adopted the amendments to IAS 1 Presentation of items of Other Comprehensive 
Income, IFRS 13 Fair Value Measurement and IAS 19R Employee Benefits.

The amendments to IAS 1 require items of Other Comprehensive Income to be grouped by those that will be 
reclassified subsequently to profit or loss and those that will never be reclassified subsequently to profit or loss, 
together with their associated income tax. The amendments have been applied retrospectively and, hence, the 
presentation of items in Other Comprehensive Income have been restated to reflect the change. The effect of these 
changes is evident from the Group Statement of Comprehensive Income.

IFRS 13 establishes a single source of guidance under IFRS for all fair value measurements. IFRS 13 does not change 
when an entity is required to use fair value, but rather provides guidance on how to measure fair value under IFRS 
when fair value is required or permitted. The application of IFRS 13 has not materially impacted the fair value 
measurements carried out by the Group. IFRS 13 also requires specific disclosures on fair values, some of which 
replace existing disclosure requirements in other standards, including IFRS 7 Financial Instruments: Disclosures. 
The relevant disclosures are reflected in Note 16.

Under IAS 19R the interest cost on the defined benefit obligation, and the expected rate of return on plan assets, 
have been replaced with a net interest charge that is calculated by applying the discount rate to the net defined 
benefit liability. In addition, administration expenses are now treated as an operating expense. The impact on the 
results, Statement of Changes in Equity, Balance Sheet, earnings per share for the prior year and impact on the 
current year, is outlined below.

Impact on results for year ended 31 December 2012

Revenue
Net operating costs
Operating Profit
Share of post-tax results of joint ventures and associates
Operating profit after joint ventures and associates
Analysed as
Underlying operating profit
Non-recurring items
Associate goodwill impairment
Contract amortisation
Share of interest on joint ventures and associates
Share of tax on joint ventures and associates
Operating profit after joint ventures and associates
Finance income
Finance charges
Other finance charge – pensions
Profit before taxation
Taxation
Profit for the year

Full year to 31 December 2012

As
previously
reported
£m
1,903.5
(1,870.0)
33.5
3.8
37.3

Prior
year
adjustment
£m
–
(2.1)
(2.1)
–
(2.1)

As
restated
£m
1,903.5
(1,872.1)
31.4
3.8
35.2

63.1
(18.4)
(1.8)
(4.6)
0.6
(1.6)
37.3
0.8
(5.2)
(0.9)
32.0
(10.4)
21.6

(2.1)
–
–
–
–
–
(2.1)
–
–
(1.8)
(3.9)
1.1
(2.8)

61.0
(18.4)
(1.8)
(4.6)
0.6
(1.6)
35.2
0.8
(5.2)
(2.7)
28.1
(9.3)
18.8

John Menzies plc 
89

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 1361. Accounting policies continued
Impact on Statement of Changes in Equity
Retained earnings at 1 January 2012 and 1 January 2013 
have been restated from £42.4m to £52.5m and from 
£32.5m to £36.8m respectively. In 2010, the future 
accrual in the Menzies Pension Fund was capped at 1% 
resulting in a reduction in the Fund’s liabilities. Under 
IAS 19 the benefit of this reduction was being spread 
over the remaining life of the Fund. Under IAS 19R this 
spreading is no longer permitted and opening reserves 
have been adjusted accordingly.

Impact on Balance Sheet
The impact has been to reduce the retirement benefit 
obligation by £13.5m at 31 December 2011 and £5.6m 
at 31 December 2012. There was a corresponding 
decrease in deferred tax assets of £3.4m at 
31 December 2011 and £1.3m at 31 December 2012. 
The net impact was to increase the Group net assets 
by £10.1m and £4.3m at 31 December 2011 and 
31 December 2012 respectively.

Impact on earnings per share
Basic earnings per share at 31 December 2012 have 
been restated from 36.0p to 31.3p. Diluted earnings per 
share at 31 December 2012 have been restated from 
35.8p to 31.2p.

Impact on current year
The net charge to the Income Statement for this 
accounting period has increased by £5.4m on a pre-tax 
basis (relative to that which would have applied under 
the previous version of IAS 19), with a tax impact of 
£1.3m. Operating profit reduced by £2.8m due to the 
recognition of administrative costs as well as the 2010 
active benefit change impact, while other finance 
charge-pensions increased by £2.6m. The actuarial gain 
recognised has increased correspondingly by £7.2m. 
The additional net charge to the Income Statement 
reduces basic and diluted earnings per share for total 
operations by 6.9p and 6.8p respectively. The impact 
from the adoption of IAS 19R has reduced the disclosed 
defined benefit obligation by £9.4m with a consequent 
reduction to deferred tax assets recognised of £1.9m.

The following standards, amendments to standards 
and interpretations have been issued but are not 
effective for 2013 and have not been early adopted:

IFRS 10 Consolidated Financial Statements – effective 
date 1 January 2014

IFRS 11 Joint Arrangements – effective date 
1 January 2014

IFRS 12 Disclosure of Interests in Other Entities – 
effective date 1 January 2014

Amendments to IFRS 10, 11 and 12 on transition 
guidance – effective date 1 January 2014

IAS 27 (revised 2011) Separate Financial Statements – 
effective date 1 January 2014

IAS 28 (revised 2011) Associates and Joint Ventures – 
effective date 1 January 2014

Amendment to IAS 32 Financial Instruments: 
Presentation, on offsetting financial assets and financial 
liabilities – effective date 1 January 2014

IFRS 9 Financial Instruments* – no effective date set

IAS 19 – Defined Benefit Plans – employee contributions 
– effective date 1 July 2014.

Annual Improvements to IFRSs – 2010 – 2012 cycle – 
effective date 1 July 2014.

Annual Improvements to IFRSs – 2011 – 2013 cycle – 
effective date 1 July 2014.

IAS 36 (amendment) Impairment of Assets: Recoverable 
Amount Disclosures for Non-Financial Assets* – 
effective date 1 January 2014

IAS 39 (amendment) Financial Instruments: Novation 
of Derivatives and Continuation of Hedge Accounting* 
– effective date 1 January 2014

The following standards and interpretations have 
also been adopted in these accounts and have not 
had a material impact on the Group’s accounts in 
the period of initial application:

IFRIC 21 Levies* – effective date 1 January 2014

Improvements to IFRSs (issued May 2012) – various 
effective dates

IFRS 7 Financial Instruments: Disclosures (Amendment) 
– Offsetting Financial Assets and Financial Liabilities – 
effective date 1 January 2013

Improvements to IFRS (May 2012) – effective date 
1 January 2013

*  Not yet adopted for use in the European Union.

The above standards and interpretations will be adopted 
in accordance with their effective dates and have not 
been adopted in these financial statements. The 
Directors do not anticipate that the adoption of these 
standards and interpretations will have a material impact 
on the Group’s financial statements in the period of 
initial application.

John Menzies plc 
90

Annual Report 2013Financial Statements: Notes to the Accounts continuedFor those standards with a later effective date, the 
Directors are in the process of assessing the likely 
impact and await finalisation of the standards before 
formalising their view.

As permitted by Section 408 of the Companies Act 2006 
no Income Statement is presented for the Company.

Basis of consolidation
The consolidated accounts, which have been prepared 
under the historical cost convention and in accordance 
with EU Endorsed International Financial Reporting 
Standards (IFRS), IFRIC interpretations and the 
Companies Act 2006 applicable to companies reporting 
under IFRS, incorporate the accounts of the Company 
and its subsidiaries, joint ventures and associates from 
the effective date of acquisition or to the date of 
deemed disposal.

The consolidated accounts of the Group include the 
assets, liabilities and results of the Company and 
subsidiary undertakings in which John Menzies plc 
has a controlling interest, using accounts drawn up to 
31 December except where entities have non-coterminus 
year ends. In such cases, the information is based on the 
accounting period of these entities and is adjusted for 
material changes up to 31 December. Accordingly, the 
information consolidated is deemed to cover the same 
period for all entities throughout the Group.

Joint ventures and associates
A joint venture is an entity in which the Group holds 
an interest on a long-term basis and which is jointly 
controlled by the Group and one or more other venturers 
under a contractual agreement.

An associate is an undertaking, not being a subsidiary 
or joint venture, over which the Group has significant 
influence and can participate in the financial and 
operating policy decisions of the entity.

The Group’s share of the results of joint ventures and 
associates is included in the Group Income Statement 
using the equity method of accounting. Investments in 
joint ventures and associates are carried in the Group 
Balance Sheet at cost plus post-acquisition changes in 
the Group’s share of the net assets of the entity, less 
any impairment in value. The carrying values of 
investments in joint ventures and associates include 
acquired goodwill.

Revenue
Distribution – revenue is recognised on the weekly 
despatched value of goods sold, excluding value-added 
tax. Product is sold to UK retailers on a sale or return 
basis. Revenue for goods supplied with a right of return 
is stated net of the value of any returns.

Aviation – cargo revenue is recognised at the point of 
departure for exports and at the point that the goods are 
ready for despatch for imports. Other ramp, passenger 
and aviation-related services income is recognised at 
the time the service is provided in accordance with the 
terms of the contract. Revenue excludes value-added 
and sales taxes, charges collected on behalf of 
customers and intercompany transactions.

Property, plant and equipment
Property, plant and equipment is stated at cost, including 
acquisition expenses, less accumulated depreciation. 
Depreciation is provided on a straight-line basis at the 
following rates:

Freehold and long leasehold properties – over 50 years

Short leasehold properties – over the remaining lease term

Plant and equipment – over the estimated life of the 
asset between 3 and 20 years

Inventories
Inventories, being goods for resale and consumables, 
are stated at the lower of purchase cost and net 
realisable value.

Pensions
The operating and financing costs of pensions are 
charged to the Income Statement in the period in which 
they arise and are recognised separately. The costs of 
past service benefit enhancements, settlements and 
curtailments are also recognised in the period in which 
they arise. The difference between actual and expected 
returns on assets during the year, including changes in 
actuarial assumptions, are recognised in the Group 
Statement of Comprehensive Income.

Pension costs are assessed in accordance with the 
advice of qualified actuaries.

With regard to defined contribution schemes, the Income 
Statement charge represents contributions made.

Pension financing costs are shown separately in the 
Income Statement.

Taxation
Current tax is the amount of tax payable or recoverable 
in respect of the taxable profit or loss for the period.

Deferred tax is provided in full, using the liability method, 
on temporary differences between the carrying amount 
of an asset or liability in the Balance Sheet and its tax 
base. Deferred tax arising from the initial recognition of 
an asset or liability in a transaction, other than a business 
combination, that at the time of the transaction affects 
neither accounting nor taxable profit or loss, is not 
recognised. Deferred tax liabilities represent tax payable in 
future periods in respect of taxable temporary differences. 
Deferred tax assets represent tax recoverable in future 
periods in respect of deductible temporary differences, 
the carry forward of unused tax losses and the carry 
forward of unused tax credits.

John Menzies plc 
91

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 1361. Accounting policies continued
Deferred tax is determined using the tax rates and tax 
laws that have been enacted or substantively enacted at 
the Balance Sheet date and are expected to apply when 
the deferred tax asset is realised or the deferred tax 
liability is settled. Deferred tax is provided on temporary 
differences arising on investments in subsidiaries, joint 
ventures and associates, except where the timing of the 
reversal of the temporary difference can be controlled 
and it is probable that the temporary difference will not 
reverse in the foreseeable future. A deferred tax asset 
is recognised only to the extent that it is probable that 
future taxable profits will be available against which 
the asset can be utilised.

Current and deferred tax is recognised in the Income 
Statement except if it relates to an item recognised 
directly in equity or in Other Comprehensive Income, 
in which case it is recognised directly in equity or in the 
Group Statement of Comprehensive Income respectively.

Intangible assets
Goodwill
Business combinations from 1 January 2010 are 
accounted for using the acquisition method. The cost 
of an acquisition is measured as the aggregate of the 
consideration transferred, measured at acquisition date 
fair value and the amount of any non-controlling interest 
in the acquiree. Acquisition costs incurred are expensed 
and included in exceptional items.

Goodwill arising on acquisitions before 26 December 
2004 (the date of transition to IFRS) has been retained at 
the previous UK GAAP amounts subject to being tested 
for impairment at that date.

Goodwill acquired is recognised as an asset and 
reviewed for impairment at least annually by assessing 
the recoverable amount of each cash-generating unit 
to which the goodwill relates. When the recoverable 
amount of the cash-generating unit is less than the 
carrying amount, an impairment loss is recognised. 
Any impairment is recognised in the Income Statement.

Goodwill arising on the acquisition of joint ventures 
and associates is included within the carrying value 
of the investment.

Contracts
The fair value attributed to contracts at the point of 
acquisition is determined by discounting the expected 
future cash flows to be generated from that asset at the 
risk-adjusted weighted average cost of capital for the 
Group. This amount is included in intangible assets as 
“contracts” and amortised over the estimated useful life 
on a straight-line basis. Separate values are not attributed 
to internally-generated customer relationships.

Contract amortisation is business-stream dependent. At 
Distribution, publisher distribution contracts capitalised 
are not amortised due to the very long-term nature of 
the business in the UK. These contracts are, however, 
tested annually for impairment using similar criteria to the 
goodwill test. At Aviation and for non-publisher related 
contracts in Distribution, contracts are amortised on a 
straight-line basis over ten years as this period is the 
minimum time-frame management considers when 
assessing businesses for acquisition.

Computer software
Costs associated with developing or maintaining 
computer software programs are recognised as an 
expense as incurred. Costs that are directly attributable 
with the production of identifiable and unique software 
products controlled by the Group, and that will probably 
generate economic benefits exceeding costs beyond 
one year, are recognised as intangible assets. Direct 
costs include the directly attributable costs of software 
development employees. Costs are amortised over their 
estimated useful lives, usually three to five years.

Leases
Leases are classified as finance leases whenever the 
terms of the lease transfer substantially all the risks and 
rewards of ownership to the lessee. All other leases are 
classified as operating leases.

Assets acquired under finance leases are capitalised 
in the Balance Sheet at their fair value or, if lower, at 
the present value of the minimum lease payments, 
each determined at the inception of the lease. The 
corresponding liability to the lessor is recorded in the 
Balance Sheet as a finance lease obligation. The lease 
payments are apportioned between finance charges 
(charged to the Income Statement) and a reduction 
of the lease obligations.

Rental payments under operating leases are charged 
to the Income Statement on a straight-line basis over 
applicable lease periods.

Trade receivables
If there is objective evidence that the Group will not be 
able to collect all of the amounts due under the original 
terms of an invoice, a provision on the respective trade 
receivable is recognised. In such an instance, the 
carrying value of the receivable is reduced, with the 
amount of the loss recognised in the Income Statement.

Cash and cash equivalents
Cash and cash equivalents in the Balance Sheet 
comprise cash at bank and in hand and short-term 
deposits with an original maturity of three months or 
less. Bank overdrafts are shown within borrowings 
in current liabilities in the Balance Sheet.

John Menzies plc 
92

Annual Report 2013Financial Statements: Notes to the Accounts continuedForeign currencies
Foreign currency assets and liabilities of the Group are 
translated at the rates of exchange ruling at the Balance 
Sheet date. The trading results of overseas subsidiaries, 
joint ventures and associates are translated at the average 
exchange rate ruling during the year, with the exchange 
difference between average rates and the rates ruling at 
the Balance Sheet date being taken to reserves.

Any differences arising on the translation of the 
opening net investment, including goodwill, in overseas 
subsidiaries, joint ventures and associates, and of 
applicable foreign currency loans, are dealt with as 
adjustments to reserves. All other exchange differences 
are dealt with in the Income Statement.

Derivative financial instruments and 
hedging activities
The Group uses forward contracts and cross-currency 
swaps as derivatives to hedge the risk arising from the 
retranslation of foreign currency denominated items.

The Group has derivatives which are designated as 
hedges of overseas net investments in foreign entities 
(net investment hedges) and derivatives which are 
designated as hedges of the exchange risk arising from 
the retranslation of highly probable forecast revenue 
denominated in non-local currency of some of its 
overseas operations (cash flow hedges).

Derivative contracts entered into by the Group are 
expected to continue to be highly effective until 
they expire. The effectiveness of these contracts is 
monitored during the year. As a result, all derivatives 
have been recorded using hedge accounting, which 
is explained below.

All derivatives are measured at fair value, which is 
calculated as the present value of all future cash flows 
from the derivative discounted at prevailing market rates.

Changes in the fair value of the effective portion of net 
investment hedges are recorded in equity, and are only 
recycled to the Income Statement on disposal of the 
overseas net investment.

Changes in the fair value of the effective portion of cash 
flow hedges are recorded in equity until such time as 
the forecast transaction occurs, at which time they are 
recycled to the Income Statement. If, however, the 
occurrence of the transaction results in a non-financial 
asset or liability, then amounts recycled from equity 
would be included in the cost of the non-financial asset 
or liability. If the forecast transaction remains probable 
but ceases to be highly probable then, from that point, 
changes in fair value would be recorded in the Income 
Statement within finance costs. Similarly, if the forecast 
transaction ceases to be probable then the entire fair 
value recorded in equity and future changes in fair value 
would be posted to the Income Statement within 
finance costs.

For assets and liabilities that are recognised in the 
financial statements on a recurring basis, the Group 
determines whether transfers have occurred between 
levels in the hierarchy by re-assessing categorisation 
(based on the lowest level input that is significant to the 
fair value measurement as a whole) at the end of each 
reporting period.

Provisions
Provisions are recognised when the Group has a 
present obligation (legal or constructive) as a result of 
a past event, it is probable that an outflow of resources 
embodying economic benefits will be required to settle 
the obligation and a reliable estimate can be made of 
the amount of the obligation.

Share capital
Ordinary shares are classed as equity. Where the 
Company purchases its own shares the consideration 
paid including any directly attributable incremental 
costs, is deducted from the equity attributable to 
the Company’s equity holders until the shares are 
cancelled, reissued or disposed of.

Share-based payments
Equity-settled share-based payments are measured 
at fair value at the date of grant and recognised as an 
expense over the vesting period. The amount recognised 
as an expense is adjusted to reflect the actual number of 
share options that vest unless the options do not vest as 
a result of a failure to satisfy market conditions. Fair value 
is measured by use of a relevant pricing model.

Use of estimates and judgements
The preparation of the consolidated accounts requires 
management to make judgements, estimates and 
assumptions that affect the application of accounting 
policies and the reported amounts of assets, liabilities, 
income and expenses. These estimates will, by 
definition, seldom equal the related actual results 
particularly so given the prevailing difficult economic 
conditions and the level of uncertainty regarding their 
duration and severity.

Estimates and underlying assumptions are reviewed on 
an ongoing basis. Revisions to accounting estimates are 
recognised in the period in which the estimate is revised 
and in any future periods affected. The most important 
estimates and judgements are set out below.

Intangible assets
On the acquisition of a business it is necessary to 
attribute fair values to any intangible assets acquired 
(provided they meet the criteria to be recognised). The 
fair values of these intangible assets are dependent 
on estimates of attributable future revenues, margins 
and cashflows, as well as appropriate discount rates. 
In addition, the allocation of useful lives to acquired 
intangible assets requires the application of judgement 
based on available information and management 
expectations at the time of recognition.

John Menzies plc 
93

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Definitions and non-GAAP measures used 
by management
Management believes that the following non-GAAP 
or adjusted measures provide a useful comparison of 
business performance and reflect the way in which 
the business is controlled:

Underlying profit before taxation is defined as 
profit before taxation, intangible amortisation and 
exceptional items.

Underlying operating profit includes each division’s 
share of pre-tax profit from joint ventures and 
associates, and excludes intangible amortisation 
and exceptional items.

Underlying earnings per share is profit after taxation 
and non-controlling interest, but before intangible 
amortisation and exceptional items, divided by the 
weighted average number of ordinary shares in issue.

Turnover includes revenue from subsidiaries, joint 
ventures and associates.

Free cash flow is defined as the cash generated by 
the business after net capital expenditure, interest 
and taxation, before special pension contributions, 
acquisitions, disposals, cash raised, ordinary dividends 
and net spend on shares.

Total debt to EBITDA ratio. Total debt is net debt 
plus guarantees and excluding financial derivatives and 
preference shares. EBITDA is underlying operating profit 
plus depreciation and computer software amortisation.

Interest cover is EBITA divided by external interest 
charge. EBITA is underlying operating profit plus 
computer software amortisation. The external interest 
charge excludes net financial income/(charge) related 
to pensions.

1.  Accounting policies continued
Impairment
IFRS requires companies to carry out impairment testing 
on any assets that show indications of impairment and 
annually on goodwill and intangibles that are not subject 
to amortisation. This testing involves exercising 
management judgement about future cashflows and 
other events which are, by their nature, uncertain.

Retirement benefits
The assumptions underlying the calculation of retirement 
benefits are important and based on independent advice. 
Changes in these assumptions could have a material 
impact on the measurement of the Group’s retirement 
benefit obligations.

Income taxes
The Group is subject to income tax in numerous 
jurisdictions and significant judgement is required 
in determining the provision for tax. There are many 
transactions and calculations for which the ultimate 
tax determination is uncertain. The Group recognises 
provisions for tax based on estimates of the taxes that 
are likely to become due. Where the final tax outcome is 
different from the amounts that were initially recorded, 
such differences will impact the current income tax 
and deferred tax provisions in the period in which 
such determination is made.

Exceptional items
Exceptional items are those material items which, by 
virtue of their size or incidence, are presented separately 
in the Income Statement to enable a full understanding 
of the Group’s financial performance. These exclude 
certain elements of intangible asset impairment and 
amortisation, which are also presented separately in 
the Income Statement.

Transactions which may give rise to exceptional items 
include restructuring of business activities (in terms of 
rationalisation costs and onerous lease provisions), gains 
or losses on the disposal of businesses and transaction 
costs associated with the acquisition of new businesses.

Dividend distributions
Final ordinary dividends are recognised as liabilities in 
the accounts in the period in which the dividends are 
approved by the Company’s shareholders.

Financial risk factors
The Group is exposed to financial risks: liquidity risk, 
interest rate fluctuations, foreign exchange exposures 
and credit risk. These are more fully discussed in 
Note 16 on pages 114 to 119.

John Menzies plc 
94

Annual Report 2013Financial Statements: Notes to the Accounts continued2.  Segment information
For management purposes the Group is organised into two operating divisions: Distribution and Aviation.

These two divisions are organised and managed separately based upon their key markets. The Distribution segment 
provides newspaper and magazine distribution services across the UK and Ireland along with marketing services. 
The Aviation segment provides cargo and passenger ground handling services across the world.

The information presented to the Board for the purpose of resource allocation and assessment of segment 
performance is focused on the performance of each division as a whole but also contains performance information 
on a number of operating segments within the Aviation division. The Board assesses the performance of the 
operating segments based on a measure of adjusted segment result before exceptional items and intangibles 
amortisation. Net finance income and expenditure are not allocated to segments as this type of activity is driven 
by the central treasury function.

Segment information is presented in respect of the Group’s reportable segments together with additional geographic 
and Balance Sheet information. Transfer prices between segments are set on an arm’s length basis.

Business segment information

Revenue

Pre-exceptional operating  
profit/(loss)

Distribution
Aviation
– ground handling
– cargo handling
– cargo forwarding

Corporate

Joint ventures and associates

2013
£m
1,277.5 

2012
£m
1,299.6 

454.0 
149.8 
119.0 
722.8 
– 
2,000.3 
(94.9)
1,905.4 

422.1 
158.6 
116.5 
697.2 
– 
1,996.8 
(93.3)
1,903.5 

2013
£m
24.3 

21.9
11.7 
4.2 
37.8 
(2.0)
60.1 
– 
60.1 

A reconciliation of segment pre-exceptional operating profit/(loss) to profit before tax is provided below.

2013
Operating profit /(loss)
Share of post-tax results of joint ventures
Share of post-tax results of associates
Operating profit/(loss) after joint ventures and associates
Net finance expense
Profit before tax

Analysed as
Pre-exceptional operating profit/(loss)*
Acquisition related costs (Note 5(a))
Impairment provision (Note 5(c))
Contract amortisation (Note 11)
Share of interest on joint ventures and associates
Share of tax on joint ventures and associates
Operating profit/(loss) after joint ventures and associates

Distribution
£m
21.2 
1.1 
– 
22.3 

Aviation
£m
26.3 
3.5 
0.3 
30.1 

Corporate
£m
(2.1)
– 
– 
(2.1)

24.3 
– 
– 
(1.7) 
– 
(0.3)
22.3 

37.8 
(0.6)
(1.4)
(4.9)
0.5
(1.3)
30.1

(2.0)
(0.1)
– 
– 
– 
– 
(2.1)

John Menzies plc 
95

2012
Restated
(Note 1)
£m
27.5 

21.3 
9.7 
3.8 
34.8 
(1.3)
61.0 
– 
61.0 

Group
£m
45.4 
4.6 
0.3 
50.3 
(8.2)
42.1 

60.1
(0.7)
(1.4)
(6.6)
0.5
(1.6)
50.3 

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136 
 
 
 
 
 
 
2. Segment information continued

2012 – Restated (Note 1)
Operating profit/(loss)
Share of post-tax results of joint ventures
Share of post-tax results of associates
Operating profit/(loss) after joint ventures and associates
Net finance expense
Profit before tax

Analysed as
Pre-exceptional operating profit/(loss)*
Rationalisation costs (Note 5(a))
Onerous lease provision (Note 5(a))
Impairment provision (Note 5(c))
Contract amortisation (Note 11)
Share of interest on joint ventures and associates
Share of tax on joint ventures and associates
Operating profit/(loss) after joint ventures and associates

Distribution
£m
21.7 
0.9 
– 
22.6 

Aviation
£m
11.0 
3.4 
(0.5)
13.9 

Corporate
£m
(1.3)
– 
– 
(1.3)

27.5 
(4.1)
– 
– 
(0.5)
– 
(0.3)
22.6 

34.8 
(6.6)
(7.7)
(1.8)
(4.1)
0.6 
(1.3)
13.9 

(1.3)
– 
– 
– 
– 
– 
– 
(1.3)

Group
£m
31.4 
4.3 
(0.5)
35.2 
(7.1)
28.1 

61.0 
(10.7)
(7.7)
(1.8)
(4.6)
0.6 
(1.6)
35.2 

*  Pre-exceptional operating profit/(loss) is defined as operating profit/(loss) excluding intangible amortisation as shown in Note 5(c) and exceptional 

items but including the pre-tax share of results from joint ventures and associates.

2013
Segment assets
Unallocated assets
Total assets

Segment liabilities
Unallocated liabilities
Total liabilities

Segment net assets/(liabilities)
Unallocated net liabilities
Net assets

2012 – Restated (Note 1)
Segment assets
Unallocated assets
Total assets

Segment liabilities
Unallocated liabilities
Total liabilities

Segment net assets/(liabilities)
Unallocated net liabilities
Net assets

Distribution
£m
192.9 

Aviation
£m
270.9 

Corporate
£m
5.5

(115.7)

(92.6)

(12.8)

77.2 

178.3 

(7.3)

Distribution
£m
198.0 

Aviation
£m
265.8 

Corporate
£m
3.4 

(123.0)

(95.9)

(13.8)

75.0 

169.9 

(10.4)

Group
£m
469.3 
43.0 
512.3 

(221.1)
(194.9)
(416.0)

248.2
(151.9)
96.3 

Group
£m
467.2 
48.5
515.7

(232.7)
(199.5)
(432.2)

234.5 
(151.0)
83.5 

Unallocated assets comprise deferred tax assets, cash and cash equivalents.

John Menzies plc 
96

Annual Report 2013Financial Statements: Notes to the Accounts continued 
 
 
 
Unallocated liabilities comprise retirement benefit obligations, borrowings, current income tax liabilities and deferred 
tax liabilities.

2013
Capital expenditure – property, plant and equipment
Capital expenditure – intangible assets
Depreciation
Amortisation of intangible assets
Goodwill impairment (Note 13)
Gain on disposal of property, plant and equipment

2012
Capital expenditure – property, plant and equipment
Capital expenditure – intangible assets
Depreciation
Amortisation of intangible assets 
Goodwill impairment
Gain on disposal of property, plant and equipment

Geographic information

United Kingdom
Continental Europe
Americas
Rest of the World

Distribution
£m
2.3 
1.9 
4.9 
3.6 
–
–

Distribution
£m
3.4
1.7
5.0
2.1
–
(0.1)

Aviation
£m
17.0
1.6
13.8
6.0
1.4
–

Aviation
£m
13.3 
1.1
14.4 
5.5 
1.8 
(0.3)

Corporate
£m
0.1 
0.4
0.7
– 
–
(0.3)

Corporate
£m
– 
0.3
0.8 
– 
– 
– 

Group
£m
19.4
3.9
19.4
9.6
1.4
(0.3)

Group
£m
16.7 
3.1
20.2 
7.6 
1.8 
(0.4)

Revenue

Segment non-current assets

2013
£m
1,418.0 
160.5 
150.9 
176.0 
1,905.4 

2012
£m
1,437.5 
145.6 
146.6 
173.8 
1,903.5 

2013
£m
118.1
50.7
40.8
57.8
267.4

2012
£m
125.2 
49.0 
36.4 
58.1 
268.7 

John Menzies plc 
97

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136 
 
3. Net operating costs

Goods for resale and other operating charges
Employment costs (Note 4)
Intangible assets amortisation (Note 11)
Depreciation (Note 12)
Exceptional items (Note 5)

Other operating charges include:
  Operating leases and hire charges – plant and machinery
  Rent of properties
  Gain on disposal of property, plant and equipment
  Net exchange gain

During the year, the Group (including its overseas subsidiaries) obtained the 
following services from the Group’s auditors at costs as detailed below:

Audit services
  Audit of Parent Company and consolidated accounts
  Audit of the Company’s subsidiaries pursuant to legislation

Non-audit services
  Tax compliance
  Tax advisory
  Other assurance services
  Due diligence

4. Employees

Wages and salaries
Share-based payments
Social security costs

Pension charge

The average number of persons employed during the year was:

Distribution
Aviation
Corporate

The numbers above include 13,862 persons employed outside the UK (2012: 13,137).

John Menzies plc 
98

2013
£m
1,354.3
476.0
9.6
19.4
0.7
1,860.0

2012
Restated
(Note 1)
£m
1,377.7
448.2
7.6
20.2
18.4
1,872.1

27.9
30.6
(0.3)
(0.3)

27.1
30.2
(0.4)
–

0.3
0.7

0.3
0.4
0.1
–

2013
£m
421.4
1.4
39.1
461.9
14.1
476.0

2013
number
4,081
18,966
23
23,070

0.2
0.4

0.2
0.4
–
0.1

2012
Restated
(Note 1)
£m
397.5
1.4
37.2
436.1
12.1
448.2

2012
number
4,156
17,978
17
22,151

Annual Report 2013Financial Statements: Notes to the Accounts continuedPension schemes
With regard to the principal Group-funded defined benefit scheme in the UK (the Menzies Pension Fund), to which 
the employees contribute, the charge to the Income Statement is assessed in accordance with independent actuarial 
advice from Hymans Robertson LLP (“the Actuary”), using the projected unit method. Certain Group subsidiaries 
operate overseas and participate in a number of pension schemes, which are of a defined contribution nature. 
The Income Statement charge for defined contribution schemes represents the contributions payable.

The pension charge to the Income Statement is analysed as follows:

Menzies Pension Fund
Other schemes

2012
Restated
(Note 1)
£m
2.4
9.7
12.1

2013
£m
3.4
10.7
14.1

Financial assumptions
The Actuary undertook a valuation of the Menzies Pension Fund (“The Fund”) as at 31 December 2013 
(31 December 2012) under IAS 19.

In deriving the results the Actuary used the projected unit method and the following financial assumptions:

Rate of increase in salaries
Rate of increase in pensions (prior to 1 May 2006)
Rate of increase in pensions (from 1 May 2006 to 1 June 2010)
Rate of increase in pensions (after 1 June 2010)
Price inflation
Discount rate

2013
%
3.3
3.7
2.4
1.0
3.3
4.6

Assumptions regarding future mortality experience are set based on advice that uses published statistics and 
experience in the business.

The average life expectancy in years of a pensioner retiring at 65 on the Balance Sheet date is:

Male
Female

2013
20.9
22.5

The average life expectancy in years of a pensioner retiring at 65, 20 years after the Balance Sheet date is:

Male
Female

2013
21.7
23.7

2012
%
2.8
3.4
2.2
1.0
2.8
4.4

2012
20.8
22.4

2012
21.6
23.6

John Menzies plc 
99

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 1364. Employees continued
Fair value of fund assets (and reconciliation to net pension liabilities)

Investment funds
Equities
Bonds
Property
Other
Total value of assets
Defined benefit obligation
Recognised in Balance Sheet
Related deferred tax asset (Note 19)
Net pension liabilities

2013

2012 Restated (Note 1)

Quoted
£m
64.4
84.6
79.9
19.4
3.1
251.4

Unquoted
£m
22.9
–
–
–
7.7
30.6

Total
value at
December
£m
87.3
84.6
79.9
19.4
10.8
282.0
(327.8)
(45.8)
9.2
(36.6)

Quoted
£m
78.2
72.4
66.1
24.9
4.6
246.2

Unquoted
£m
2.5
–
–
–
8.5
11.0

Total
value at
December
£m
80.7
72.4
66.1
24.9
13.1
257.2
(319.7)
(62.5)
14.4
(48.1)

Sensitivity analysis
Changes in assumptions compared with December 2013 actuarial assumptions:

0.5% decrease in discount rate
1 year increase in life expectancy
-0.5% change in salary increases
-0.5% change in inflation

Actuarial value
of liabilities on
31 December 2013
£m
358.1
337.6
327.8*
311.0

*  Active members’ benefits, once accrued, revalue at CPI capped at 1% p.a. and so changes in the level of salary increase do not affect the past service 

liability value.

Information about the defined benefit obligation

Active members
Deferred members
Pensioners
Total

No. of
Members

Liability
split

Duration
(years)

573
3,742
2,317
6,632

21%
31%
48%
100%

24.0
21.9
12.2
17.7

John Menzies plc 
100

Annual Report 2013Financial Statements: Notes to the Accounts continuedComponents of pension expense
Amounts charged/(credited) to operating profit
Current service cost
Administrative costs
Past service costs including curtailments
Total service cost

Amounts included in finance costs
Interest income on Fund assets
Interest cost on defined benefit obligation
Net financial charge

2012
Restated
(Note 1)
£m

1.7
1.0
(0.3)
2.4

11.8
(14.5)
(2.7)

2013
£m

1.8
1.6
–
3.4

11.3
(13.7)
(2.4)

Pension expense

5.8

5.1

Amounts recognised in the Statement of Comprehensive Income
Returns on assets excluding amounts included in net interest
Changes in financial assumptions
Experience
Actuarial gain/(loss)

Change in scheme assets during the year
Fair value of assets at start of year
Interest income
Company contributions
Employee contributions
Effect of settlements
Benefits and expenses paid
Returns on assets excluding amounts included in net interest
Fair value of assets at end of year

The actual return on scheme assets was a gain of £27.4m (2012: a gain of £18.4m).

Change in defined benefit obligation during the year
Defined benefit obligation at start of year
Total service cost
Interest cost
Effect of settlements
Employee contributions
Benefits and expenses paid
Changes in financial assumptions
Changes in demographic assumptions
Experience
Defined benefit obligation at end of year

£m
16.1
(6.7)
–
9.4

£m
257.2
11.3
13.1
0.9
(0.4)
(16.2)
16.1
282.0

£m
319.7
3.4
13.7
(0.4)
0.9
(16.2)
6.7
–
–
327.8

£m
6.6
(28.5)
5.5
(16.4)

£m
242.0
11.8
9.8
1.0
–
(14.0)
6.6
257.2

£m
292.8
2.4
14.5
–
1.0
(14.0)
29.0
(0.5)
(5.5)
319.7

John Menzies plc 
101

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 1364. Employees continued
Nature of benefits, regulatory framework and the 
Company’s responsibilities for governance of the 
Menzies Pension Fund
The Fund is a registered defined benefit career average 
revalued earnings scheme subject to the UK regulatory 
framework for pensions, including the Scheme Specific 
Funding requirements. The Fund is operated under trust 
and as such, the Trustee of the Fund is responsible for 
operating the Fund and it has a statutory responsibility to 
act in accordance with the Fund’s Trust Deed and Rules, 
in the best interest of the beneficiaries of the Fund, and 
UK legislation (including Trust law). The Trustee and the 
Company have the joint power to set the contributions 
that are paid to the Fund.

Risks to which the Fund exposes the Company
The nature of the Fund exposes the Company to the 
risk of paying unanticipated additional contributions to 
the Fund in times of adverse experience. The most 
financially significant risks are likely to be:

 – Members living for longer than expected;
 – Higher than expected actual inflation and salary 

increase experience;

 – Lower than expected investment returns; and
 – The risk that movements in the value of the Fund’s 
liabilities are not met by corresponding movements 
in the value of the Fund’s assets.

The sensitivity analysis disclosed above is intended to 
provide an indication of the impact on the value of the 
Fund’s liabilities for the risks highlighted.

Fund amendments, curtailments and settlements
Settlements of £0.4m have occurred over the year.

Expected contributions over the next 
accounting year
The Company expects to contribute around £14m to 
the Fund over the year to 31 December 2014.

Policy for recognising gains and losses
The Company recognises actuarial gains and losses 
immediately, through the remeasurement of the net 
defined benefit liability.

Methods and assumptions used in preparing the 
sensitivity analyses
The sensitivities disclosed were calculated using 
approximate methods taking into account the duration 
of the Fund’s liabilities.

Asset-liability matching strategies used by the 
Scheme or the Company
Neither the Fund nor the Company use any asset-liability 
matching strategies. The Trustee’s current investment 
strategy, having consulted with the Company, is to 
invest the vast majority of the Fund’s assets in a mix 
of equities and corporate bonds, in order to strike a 
balance between:

 – Maximising the returns on the Fund’s assets, and
 – Minimising the risks associated with lower than 

expected returns on the Fund’s assets.

However, the Trustee has implemented a de-risking 
process such that the Fund assets are gradually switched 
out of equities and into Government bonds as funding 
improves. This should lead to better matching of assets 
and liabilities as the fund matures whilst at the same 
time ‘locking in’ favourable asset performance. The 
Trustee is required to regularly review its investment 
strategy in light of the revised term and nature of the 
Fund’s liabilities and will be next considering this as part 
of its 2015 valuation excercise. The current benchmark 
is to hold 70% in growth assets (such as equities) and 
30% in bonds (including index-linked and fixed-interest 
Government bonds and corporate bonds).

Description of funding arrangements and funding 
policy that affect future contributions
The Schedule of Contributions dated 31 January 2013 
sets out the current contributions payable by the 
Company to the Fund. The Trustee’s next formal actuarial 
valuation will be due as at 31 March 2015. As part of that 
valuation process the Trustee and Company will agree a 
long term funding strategy, which may include a revision 
to the Schedule of Contributions to take into account any 
additional contributions to meet any funding shortfall 
between the value of the Fund’s assets and liabilities.

John Menzies plc 
102

Annual Report 2013Financial Statements: Notes to the Accounts continued5(a) Exceptional items included in operating profit

Acquisition related transaction costs
Rationalisation costs
Onerous lease provisions

Notes
(i)
(ii)
(iii)

2013
£m
(0.7)
–
–
(0.7)

2012
£m
–
(10.7)
(7.7)
(18.4)

(i)  Costs relating to the acquisition of subsidiaries during the year total £0.7m.

(ii)   In 2012 the costs of rationalising excess capacity comprised asset write-downs and staff redundancy 

in Distribution £4.1m and in Aviation £6.6m.

(iii)  These provisions were in respect of future lease obligations in UK and US cargo at Aviation.

5(b) Exceptional items included in finance charges

Unwind discount

Notes
(i)

(i)  Relating to the deferred consideration and onerous lease provisions recognised in 2012.

5(c) Intangible amortisation

Goodwill impairment
Contract amortisation

Notes
(i)
(ii)

2013
£m
(0.7)
(0.7)

2013
£m
(1.4)
(6.6)
(8.0)

2012
£m
–
–

2012
£m
(1.8)
(4.6)
(6.4)

(i) 

 As permitted under the transitional requirements of IFRS 1, the acquisition accounting of business combinations 
completed prior to the transition date has not been restated. As a result, assets which were previously capitalised 
as goodwill have not been reclassified as other intangible assets. Accordingly, these financial statements include 
an impairment charge of £1.4m (2012: £1.8m) reflecting the remaining life of the current licence at Menzies 
Macau Airport Services Ltd.

(ii)   Relates to contracts capitalised as intangible assets on the acquisition of businesses.

The taxation effect of the exceptional items is £Nil (2012: net credit of £2.3m).

John Menzies plc 
103

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 1366. Directors’ emoluments

Chairman
I Napier
Executive Directors
P Bell
D McIntosh
C Smyth
Non-Executive Directors
E Born*
I Harley
D Jenkinson*
O Morley*
Former Directors
P Dollman
I Harrison*

2012

Salary/fees

Benefits

Bonus

Date of
appointment/
resignation

2013
£m

2013
£m

10/06/2013
24/07/2009
20/03/2007

17/05/2013
17/05/2013

0.2

0.2
0.3
0.3

–
0.1
–
–

0.1
–
1.2
1.3

–

–
–
–

–
–
–
–

–
–
–
0.1

2013
£m

–

0.1
–
0.1

–
–
–
–

–
–
0.2
0.4

*  Certain Non-Executive Directors received less than £0.1m emoluments during the current and prior year.

7. Finance costs (pre-exceptional)

Finance income:
Bank deposits

Finance charges:
Bank loans and overdrafts
Preference dividends

Pension
salary
supplement

2013
£m

–

–
–
–

–
–
–
–

–
–
–
0.1

2013
£m

0.7
0.7

(5.2)
(0.1)
(5.3)

Total

2013
£m

0.2

0.3
0.3
0.4

–
0.1
–
–

0.1
–
1.4
1.9

2012
£m

0.8
0.8

(4.5)
(0.1)
(4.6)

Net finance costs

(4.6)

(3.8)

John Menzies plc 
104

Annual Report 2013Financial Statements: Notes to the Accounts continued8. Taxation
(a) Analysis of charge in year

Current tax
UK corporation tax on profits for the year
Overseas tax
Adjustments to prior years’ liabilities
Total current tax

Deferred tax
Origination and reversal of temporary differences
Impact of UK rate change
Adjustments to prior years’ liabilities

Retirement benefit obligations
Total deferred tax
Tax on profit on ordinary activities

(b) Current and deferred tax related to items charged/(credited) outside profit or loss

Deferred tax on actuarial loss on retirement benefit obligations
Impact of UK rate change
Current tax on fair value movement on cashflow hedges
Current tax on share-based payments
Deferred tax on share-based payments
Current tax on net exchange adjustments
Tax charge/(credit) reported outside profit or loss

2013
£m

2.4
8.2
(0.4)
10.2

0.6
(0.9)
0.1
(0.2)
1.7
1.5
11.7

2013
£m
2.2
1.4
–
(0.9)
–
(0.4)
2.3

(c)  Reconciliation between tax charge and the product of accounting profit multiplied by the Group’s 
domestic tax rate for the years ended 31 December 2013 and 31 December 2012 is as follows:

Profit before tax

Profit before tax multiplied by standard rate of corporation tax in the UK 23.25% (2012: 24.5%)
Non-deductible expenses (principally goodwill impairment and intangible amortisation)
Depreciation on non-qualifying assets
Unrelieved overseas losses
Overseas deferred tax assets written off
Exceptional items
Utilisation of previously unrecognised losses
Higher/(lower) tax rates on overseas earnings
Joint ventures and associates post-tax result (included in profit before tax)
Adjustments to prior years’ liabilities
Impact of UK rate change on deferred tax
At the effective corporation tax rate of 27.8% (2012: 33.1%)

2013
£m
42.1

9.8
2.5
0.5
0.8
–
0.4
(0.2)
0.5
(1.4)
(0.3)
(0.9)
11.7

John Menzies plc 
105

2012
Restated
(Note 1)
£m

3.1
5.6
(1.3)
7.4

0.6
(0.4)
0.7
0.9
1.0
1.9
9.3

2012
Restated
(Note 1)
£m
(4.0)
1.3
0.3
(1.0)
(0.7)
(0.6)
(4.7)

2012
Restated
(Note 1)
£m
28.1

6.9
1.1
0.6
1.0
0.3
2.3
(0.2)
(0.2)
(1.2)
(0.8)
(0.5)
9.3

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 1368. Taxation continued
The UK Government has announced that the main rate of UK corporation tax will be reduced from the current rate 
of 23%, which has applied from 1 April 2013, to 20%. The fall is to be phased in over a period of two years, with a 
2% reduction to 21% from 1 April 2014, and a subsequent 1% reduction to 20% from 1 April 2015. The reduction in 
the main rate of corporation tax to 23% was substantively enacted on 3 July 2012. The Finance Act 2013, which was 
substantively enacted on 2 July 2013, included the legislation to reduce the main rate of corporation tax from 23% to 
20%. As the reduction in the main rate of corporation tax to 20% was substantively enacted at the Balance Sheet 
date, and reduces the tax rate expected to apply when temporary differences reverse, it has the effect of reducing 
the UK deferred tax assets and liabilities.

However, as most of the UK deferred tax assets relates to the UK pension deficit, which has arisen predominantly 
due to actuarial gains/losses taken to Other Comprehensive Income, the majority of the reduction in deferred tax 
assets has been debited to Other Comprehensive Income and therefore has not had an effect on the effective tax 
rate or on profit for the year.

(d) Factors that may affect future tax charges
The Group has estimated tax losses carried forward, which arose in subsidiary companies operating in the 
undernoted jurisdictions, that are available for offset against future profits of those subsidiaries. Deferred tax assets 
have not been recognised in respect of these losses as they have arisen in subsidiaries where it is not probable that 
future taxable profits will be available against which such assets could be utilised.

USA
South Africa
Germany
Norway
Sweden
Netherlands

Losses
 £m
40.1
2.6
21.5
11.9
3.1
6.5

Expiry
Carry forward for twenty years
Carry forward indefinitely
Carry forward indefinitely
Carry forward indefinitely
Carry forward indefinitely
Carry forward for nine years

The Group has capital losses in the UK of approximately £10.4m that are available for offset against future taxable 
gains arising in the UK. No deferred tax asset has been recognised in respect of these losses.

9. Dividends

Dividends on equity shares:
Ordinary   – interim paid in respect of 2013, 7.7p per share
– final paid in respect of 2012, 17.85p per share
– interim paid in respect of 2012, 7.35p per share
– final paid in respect of 2011, 17p per share
– paid in respect of 2009 performance share plan

2013
£m

4.7
10.8
–
–
0.4
15.9

2012
£m

–
–
4.4
10.2
0.7
15.3

Dividends of £0.2m were waived on Treasury shares during 2013 (2012: £0.2m).

The Directors are proposing a final dividend in respect of the year to 31 December 2013 of 18.8p per ordinary 
share, which will absorb an estimated £11.6m of shareholders’ funds. Payment will be made on 20 June 2014 
to shareholders on the register at the close of business on 23 May 2014.

Treasury shares
Ordinary shares are held for employee share schemes. At 31 December 2013 the Company held 613,319 
(2012: 834,393) ordinary shares with a market value of £4,342,299 (2012: £5,352,631).

John Menzies plc 
106

Annual Report 2013Financial Statements: Notes to the Accounts continued 
 
 
 
 
 
 
 
 
10. Earnings per share

Basic

Underlying*

Operating profit
Share of post-tax results of joint ventures and associates
add back: exceptional items (Note 5(a))

intangible amortisation (Note 5(c))
share of interest on joint ventures and associates
share of tax on joint ventures and associates

Net finance costs
Profit before taxation
Taxation
Exceptional tax
Earnings for the year

Basic
Earnings per ordinary share (pence)
Diluted earnings per ordinary share (pence)

Underlying*
Earnings per ordinary share (pence)
Diluted earnings per ordinary share (pence)

2012
Restated
(Note 1)
£m
31.4
3.8
–
–
–
–
(7.1)
28.1
(9.3)
–
18.8

2013
£m
45.4
4.9
–
–
–
–
(8.2)
42.1
(11.7)
–
30.4

50.1p
50.0p

31.3p
31.2p

2012
Restated
(Note 1)
£m
31.4
3.8
18.4
6.4
(0.6)
1.6
(6.5)
54.5
(9.3)
(3.9)
41.3

2013
£m
45.4
4.9
0.7
8.0
(0.5)
1.6
(7.0)
53.1
(11.7)
(1.6)
39.8

65.6p
65.4p

68.8p
68.5p

Number of ordinary shares in issue (millions)
Weighted average
Diluted weighted average

60.645
60.826

60.066
60.273

The weighted average number of fully paid shares in issue during the year excludes those held by employee share 
trusts. The diluted weighted average is calculated by adjusting for all outstanding share options which are potentially 
dilutive, i.e. where the exercise price is less than the average market price of the shares during the year.

*  Underlying earnings are presented as an additional performance measure. They are stated before exceptional items and intangible amortisation.

John Menzies plc 
107

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136 
 
 
 
 
 
Goodwill
£m

Contracts
£m

Computer
Software
£m

59.2
0.1
–
(2.3)
57.0

10.0
–
(0.5)
9.5

47.5
49.2

80.5
12.1
0.3
(1.4)
91.5

18.5
6.6
(0.5)
24.6

66.9
62.0

24.0
–
3.6
–
27.6

12.2
3.0
–
15.2

12.4
11.8

Goodwill
£m

Contracts
£m

Computer
Software
£m

61.8
–
–
(2.6)
59.2

10.7
–
0.3
(1.0)
10.0

60.6
21.4
–
(1.5)
80.5

14.6
4.6
–
(0.7)
18.5

49.2
51.1

62.0
46.0

20.9
–
3.1
–
24.0

9.2
3.0
–
–
12.2

11.8
11.7

Total
£m

163.7
12.2
3.9
(3.7)
176.1

40.7
9.6
(1.0)
49.3

126.8
123.0

Total
£m

143.3
21.4
3.1
(4.1)
163.7

34.5
7.6
0.3
(1.7)
40.7

123.0
108.8

11. Intangible assets

Cost
At 31 December 2012
Acquisitions (Note 24)
Additions
Currency translation
At 31 December 2013

Amortisation and impairment
At 31 December 2012
Amortisation charge
Currency translation
At 31 December 2013

Net book value
At 31 December 2013
At 31 December 2012

Cost
At 31 December 2011
Acquisitions
Additions
Currency translation
At 31 December 2012

Amortisation and impairment
At 31 December 2011
Amortisation charge
Exceptional impairment
Currency translation
At 31 December 2012

Net book value
At 31 December 2012
At 31 December 2011

John Menzies plc 
108

Annual Report 2013Financial Statements: Notes to the Accounts continuedGoodwill acquired through business combinations and intangible assets with indefinite lives have been allocated 
at acquisition to cash generating units (CGU’s) that are expected to benefit from the business combination. The 
carrying amount of the goodwill and intangible assets with indefinite lives have been allocated to the operating 
units as per the table below.

Aviation
Netherlands cargo
North American cargo
Australia
AMI South Africa
Scandinavia
Ogden worldwide
Other

Distribution
Core Distribution
EM News Distribution (NI) Ltd
The Network
Media on the Move
Turners News
Chester Independent Wholesale News Ltd
North West Wholesale News Ltd

Other

Total

2013

2012

Goodwill
£m

Contracts
£m

Goodwill
£m

Contracts
£m

7.8
7.6
5.7
2.1
3.1
9.8
4.3
40.4

7.3
–
–
–
–
–
–

–
7.3
47.7

–
–
–
–
–
–
–
–

12.9
3.1
2.0
1.0
–
–
–

–
19.0
19.0

7.6
7.7
6.8
2.6
3.1
9.9
4.2
41.9

–
–
–
–
4.8
–
–

2.5
7.3
49.2

–
–
–
–
–
–
–
–

–
3.1
2.0
–
–
7.1
2.7

4.1
19.0
19.0

The Group tests goodwill and intangible assets with indefinite lives annually for impairment, or more frequently if 
there are indications that these might be impaired. The basis of these impairment tests, including key assumptions 
are set out below.

The recoverable amounts of the CGUs are determined from value in use calculations. These calculations use future 
cash flow projections based on financial forecasts approved by management. The key assumptions for these 
forecasts are those regarding revenue growth, net margin, capital expenditure and the level of working capital 
required to support trading, which management estimates based on past experience and expectations of future 
changes in the market.

The post-tax discount rate assumption of 8% (2012: 8%) is based on the Group’s weighted average post-tax cost of 
capital having considered the uncertainty risk attributable to individual CGUs. The equivalent pre-tax discount rate is 
10.4% (2012: 10.6%). The pre-tax rate has been applied to pre-tax cash flows.

Aviation
Aviation contracts are amortised on a straight-line basis over 10 years as this period is the minimum time-frame 
management considers when assessing businesses for acquisition. The carrying value of Aviation contracts is 
£34.1m (2012: £27.8m) and the average remaining amortisation period is 6 years (2012: 6 years).

Value in use calculations are based on Board approved budgets and plans for a 3 year period extrapolated to a 5 year 
period. In the current year growth rates in the cash flows beyond the 3 year period have been assumed to be nil. 
Hence, short-term revenue growth rates over 2017 and 2018 are 0% (2012: 0% to 6.5%) and longer term revenue 
growth rates are 0% (2012: 0.5% to 4.1%). Net margin assumptions are based on historic experience.

Base case forecasts show significant headroom above carrying value for each CGU. Sensitivity analysis has been 
undertaken for each CGU to assess the impact of any reasonably possible change in key assumptions. There is no 
reasonably possible change that would cause the carrying values to exceed recoverable amounts.

John Menzies plc 
109

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 13611. Intangible assets continued
Distribution
Distribution publisher contracts are not amortised due to the very long-term nature of the business in the UK. 
The Group distributes to approximately 45% of the UK retail market and has only one major competitor. In such 
circumstances the Board considers that there is no foreseeable limit to the period over which the contracts are 
expected to generate cash flows and have been determined to have an indefinite life. These contracts are, 
however, tested annually for impairment using similar criteria to the goodwill test.

Value in use calculations are based on Board approved budgets and plans for a 3 year period extrapolated to a 5 year 
period. Cash flows beyond the 3 year plan have been extrapolated to a 5 year period using short-term growth rates 
of -2% to 20%. This reflects management’s specific business expectations.

In 2013 the CGUs were revised to reflect more accurately the way the acquired businesses have integrated into the 
core Distribution business, as well as the way in which the CGUs are managed. Base case forecasts show significant 
headroom above carrying value for each CGU. Sensitivity analysis has been undertaken for each CGU to assess the 
impact of any reasonably possible change in key assumptions. There is no reasonably possible change that would 
cause the carrying values to exceed recoverable amounts.

Distribution non-publisher contracts are amortised on a straight-line basis over 10 years as this period is the 
minimum time-frame management considers when assessing businesses for acquisition. The carrying value of 
Distribution non-publisher contracts is £13.6m (2012: £15.2m) and the average remaining amortisation period is 
9 years (2012: 10 years).

12. Property, plant and equipment

Group

Short
leasehold
property
£m

Plant and
equipment
£m

Freehold
property
£m

Company

Freehold
property
£m

34.4
–
0.1
(1.9)
–
32.6

6.4
0.8
(0.4)
–
6.8

Total
£m

269.9
4.6
19.4
(13.1)
(11.4)
269.4

153.1
19.4
(11.0)
(6.4)
155.1

38.1
–
0.4
(1.0)
(1.4)
36.1

21.5
2.1
(0.8)
(0.7)
22.1

195.2
4.6
18.9
(10.4)
(10.0)
198.3

121.6
16.6
(9.8)
(5.7)
122.7

14.0
16.6

75.6
73.6

114.3
116.8

25.8
28.0

36.6
–
0.1
(1.7)
–
35.0

10.0
0.7
(0.4)
–
10.3

24.7
26.6

Cost
At 31 December 2012
Acquisitions (Note 24)
Additions
Disposals
Currency translation
At 31 December 2013

Depreciation
At 31 December 2012
Charge for the year
Disposals
Currency translation
At 31 December 2013

Net book value
At 31 December 2013
At 31 December 2012

John Menzies plc 
110

Annual Report 2013Financial Statements: Notes to the Accounts continuedGroup

Short
leasehold
property
£m

Plant and
equipment
£m

Freehold
property
£m

Company

Freehold
property
£m

34.4
–
–
–
–
–
34.4

5.6
0.8
–
–
–
6.4

Total
£m

267.6
3.7
16.7
(7.9)
(6.2)
(4.0)
269.9

144.2
20.2
(6.3)
(2.7)
(2.3)
153.1

38.0
0.1
0.8
(0.6)
–
(0.2)
38.1

20.0
2.2
(0.5)
–
(0.2)
21.5

193.1
3.6
15.8
(7.3)
(6.2)
(3.8)
195.2

114.9
17.3
(5.8)
(2.7)
(2.1)
121.6

16.6
18.0

73.6
78.2

116.8
123.4

28.0
28.8

Cost
At 31 December 2011
Acquisitions
Additions
Exceptional write-offs
Disposals
Currency translation
At 31 December 2012

Depreciation
At 31 December 2011
Charge for the year
Exceptional write-offs
Disposals
Currency translation
At 31 December 2012

Net book value
At 31 December 2012
At 31 December 2011

13. Investments

36.5
–
0.1
–
–
–
36.6

9.3
0.7
–
–
–
10.0

26.6
27.2

Net book value excluding goodwill
At 31 December 2012
Share of profits after tax
Dividends received
Disposals
Currency translation
At 31 December 2013
Goodwill
At 31 December 2012
Impairment provision (Note 5(c))
At 31 December 2013

At 31 December 2013
At 31 December 2012

Group

Company

Shares in
joint ventures
£m

Shares in
associates
£m

Other
£m

Total
£m

Subsidiaries
£m

25.2
4.6
(2.8)
–
(3.0)
24.0

–
–
–

24.0
25.2

2.0
1.7
(1.6)
–
–
2.1

1.4
(1.4)
–

2.1
3.4

0.3
–
–
(0.1)
–
0.2

–
–
–

0.2
0.3

27.5
6.3
(4.4)
(0.1)
(3.0)
26.3

1.4
(1.4)
–

26.3
28.9

290.2
–
–
–
(0.1)
290.1

–
–
–

290.1
290.2

John Menzies plc 
111

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 13613. Investments continued
The Group's share of the results, assets and liabilities of joint ventures and associates are:

Country of
Incorporation

%
Interest
held

Revenue
£m

Profit
after tax
£m

Assets

Liabilities

More
than
1 year
£m

Less
than
1 year
£m

More
than
1 year
£m

Less
than
1 year
£m

Total
£m

46.2

1.1

1.0

9.1

(0.1)

(4.7)

5.3

Ireland

Joint ventures
EM News Distribution (NI) Ltd UK
EM News Distribution 
(Ireland) Ltd
Worldwide Magazine 
Distribution Ltd
Menzies Bobba Ground 
Handling Services Private Ltd
Menzies Aviation Bobba 
(Bangalore) Private Ltd
Hyderabad Menzies Air Cargo 
Private Ltd
Zaankracht Holding BV
AMI Asia HK Ltd

UK

India

India

India
Netherlands
Hong Kong

50

50

50

51

49

49
30
50

22.8

5.7

1.4

4.4

3.3
2.1
1.0

Associates
Menzies Macau Airport 
Services Ltd
Swissport Menzies Handling 
PMR Ute

Macau

29

7.0

Spain

19.5

1.0
94.9

–

–

0.4

2.0

1.0
0.1
–

1.7

–
6.3

–

0.1

3.7

8.4

1.9
–
–

–

1.1

2.0

1.2

1.5
0.7
0.2

–

–

–

–

–
–
–

–

–

(1.1)

0.1

(0.1)

5.6

(0.5)

–
(0.3)
(0.1)

9.1

3.4
0.4
0.1

1.7

1.3

(0.3)

(1.0)

1.7

–
16.8

0.5
17.6

–
(0.4)

(0.1)
(7.9)

0.4
26.1

Although Menzies Bobba Ground Handling Services Private Ltd, Menzies Aviation Bobba (Bangalore) Private Ltd and 
Hyderabad Menzies Air Cargo Private Ltd are 51% and 49% owned, and Zaankracht Holding BV is 30% owned, they 
are treated as joint ventures in the Group accounts because the parties to each of the ventures work together with 
equal powers to control the entities. Each venturer in the respective entity retains the power of veto, and overall key 
strategic, operational and financial decisions require the consent of both parties.

The investment in Swissport Menzies Handling PMR Ute is treated as an associate as the Group exercises significant 
influence under an operational agreement with the other shareholding parties.

The Indian joint ventures have a statutory year end of 31 March. Worldwide Magazine Distribution Limited has a 
statutory year end of 30 April.

14. Trade and other receivables

Trade receivables
Less: provision for doubtful debts
Trade receivables – net
Other receivables
Prepayments
Amounts owed by Group companies

Group

Company

2013
£m
144.0
(2.1)
141.9
17.9
23.7
–
183.5

2012
£m
141.2
(2.5)
138.7
19.9
24.9
–
183.5

2013
£m
–
–
–
0.3
0.9
230.0
231.2

2012
Restated
(Note 1)
£m
–
–
–
0.5
1.4
215.4
217.3

The average credit period on sale of goods is 27.2 days (2012: 26.6 days). No interest is charged on any 
receivables balance.

John Menzies plc 
112

Annual Report 2013Financial Statements: Notes to the Accounts continuedAgeing of trade receivables

2013
2012

Movement in the provision for doubtful debts

Balance at the beginning of the year
Amounts provided during the year
Amounts released during the year
Amounts utilised during the year
Currency translation
Balance at the end of the year

Ageing of past due and impaired receivables

0 – 30 days
30 – 60 days
60 – 90 days
over 90 days

Neither past
due nor
impaired
£m
107.1
117.6

Total
£m
141.9
138.7

Past due not impaired

30 – 60 days
£m
27.4
16.8

60 – 90 days
£m
3.2
2.4

over 90 days
£m
4.2
1.9

Group

2013
£m
2.5
0.9
(0.1)
(1.1)
(0.1)
2.1

Group

2013
£m
0.1
0.2
0.2
1.6
2.1

2012
£m
2.4
1.1
(1.0)
–
–
2.5

2012
£m
0.1
0.1
0.1
2.2
2.5

The other classes within trade and other receivables do not include impaired assets.

The Directors consider that the carrying value of trade and other receivables approximates to their fair value.

15. Trade and other payables

Due within one year
Trade payables
Other payables
Other taxes and social security costs
Amounts owed to Group companies

Due after more than one year
Other payables

Group

Company

2013
£m

2012
£m

100.4
97.4
4.4
–
202.2

104.1
102.1
4.2
–
210.4

2013
£m

–
9.6
–
278.1
287.7

2012
Restated
(Note 1)
£m

–
9.9
–
273.1
283.0

10.5

10.0

5.0

5.0

The Directors consider that the carrying value of trade and other payables approximates to their fair value.

John Menzies plc 
113

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 13616. Financial instruments
The objectives, policies and strategies pursued by the Group in relation to financial instruments are described below.

Derivative financial instruments
Cash Flow Hedges
  Foreign exchange forward contracts
Foreign Currency Net Investment Hedge
  Foreign exchange forward contracts
Total derivative financial instruments

Current

Group

2013
£m

2012
£m

Company

2013
£m

2012
£m

(0.3)

(0.1)

(0.3)

(0.1)

3.9
3.6

3.6

0.4
0.3

0.3

3.9
3.6

3.6

0.4
0.3

0.3

The Group only enters into derivative financial instruments that are designated as hedging instruments.

The fair values of foreign currency instruments are calculated by reference to current market rates.

Fair value hierarchy
As at 31 December 2013, the Group held the following financial instruments measured at fair value. The Group uses 
the following hierarchy for determining and disclosing the fair value of financial instruments by valuation technique:

Level 1: quoted (unadjusted) prices in active markets for identical assets or liabilities.

Level 2:  other techniques for which all inputs which have a significant effect on the recorded fair value are 

observable, either directly or indirectly.

Level 3:  techniques which use inputs which have a significant effect on the recorded fair value that are not based 

on observable market data.

2013

Financial assets at fair value through the Income Statement
Foreign exchange contracts – hedged

Financial liabilities at fair value through the Income Statement
Foreign exchange contracts – hedged

2012

Financial assets at fair value through the Income Statement
Foreign exchange contracts – hedged

Financial liabilities at fair value through the Income Statement
Foreign exchange contracts – hedged

Assets measured at fair value

Level 1
£m

Level 2
£m

Level 3
£m

–

3.9

–

Total
£m

3.9

Liabilities measured at fair value

Total
£m

0.3

Total
£m

0.9

Total
£m

0.6

Level 1
£m

Level 2
£m

Level 3
£m

–

0.3

–

Assets measured at fair value

Level 1
£m

Level 2
£m

Level 3
£m

–

0.9

–

Liabilities measured at fair value

Level 1
£m

Level 2
£m

Level 3
£m

–

0.6

–

During the year ended 31 December 2013, there were no transfers between Level 1 and Level 2 fair value 
measurements, and no transfers into and out of Level 3 fair value measurements.

John Menzies plc 
114

Annual Report 2013Financial Statements: Notes to the Accounts continuedContingent Consideration:
The consideration to acquire Orbital Marketing Services Group includes contingent consideration based on future 
targets being met. The contingent consideration’s range is between a minimum of £6.0m and a maximum of £12.2m 
and becomes payable in 2015. The fair value of contingent consideration is the present value of expected future cash 
flows based on the latest forecasts of future performance.

The consideration to acquire Fore Partnership includes contingent consideration based on future targets being met. 
The contingent consideration’s range is between a minimum of £Nil and a maximum of £4.0m and becomes payable 
in 2016. The fair value of contingent consideration is the present value of expected future cash flows based on the 
latest forecasts of future performance. During the year an initial £0.2m down payment was made.

The consideration to acquire Desacol S.A. includes contingent consideration based upon meeting an initial entry 
level cumulative EBITDA target by 2016 with the consideration being a multiple of average EBITDA over the 
following three years. The contingent consideration’s range is between £Nil and a maximum of £3.0m. The fair 
value of contingent consideration is the present value of expected future cash flows based on the latest forecasts 
of future performance.

The liabilities for contingent consideration is a Level 3 derivative financial instrument under IFRS 7.

Fair value of the contingent consideration at 31 December 2013
Orbital Marketing Services Group
Fore Partnership
Desacol S.A.

Interest-bearing loans and 
borrowings
Obligations under finance leases
Bank overdrafts
Non-amortising bank loans
Amortising term loan
Preference shares
Total interest-bearing loans  
and borrowings
Current
Non-current

Maturity
February 2014
n/a
May 2014 – September 2017
March 2020
Non-redeemable

£m

7.7
0.9
1.3

2012
£m

–
0.1
105.3
20.4
1.4

127.2
46.1
81.1
127.2

Group

2013
£m

2012
£m

Company

2013
£m

0.3
0.5
121.3
17.4
1.4

140.9
49.5
91.4
140.9

–
0.2
105.3
20.4
1.4

127.3
46.2
81.1
127.3

–
0.2
121.0
17.4
1.4

140.0
48.6
91.4
140.0

Other than trade receivables and payables, there are no financial assets or liabilities excluded from the above analysis.

No financial assets or liabilities were held or issued for trading purposes.

The Company has issued 1,394,587 cumulative preference shares of £1 each. These shares are not redeemable 
and pay an interest coupon of 9% semi-annually.

The amortising term loan is repayable between 2014 and 2020 with interest payable at a fixed rate of 6.23%. 
The loan has a weighted average maturity of 2 years (2012: 3 years).

John Menzies plc 
115

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 13616. Financial instruments continued
Non-amortising bank loans are drawn against unsecured, committed revolving bank credit facilities maturing 
between May 2014 and September 2017.

Net Debt
Derivative financial instruments
Interest-bearing loans and borrowings
Total borrowings
Less: cash at bank, cash in hand and short-term deposits

Financial assets and financial liabilities
Short-term borrowings
Medium-term borrowings
Long-term borrowings
Derivative financial instruments
Finance leases
Bank overdrafts
Total financial assets and financial liabilities
Less: cash at bank, cash in hand and short-term deposits
Net Debt

Group

2013
£m

(3.6)
140.9
137.3
33.8
103.5

2012
£m

(0.3)
127.3
127.0
34.0
93.0

Company

2013
£m

2012
£m

(3.6)
140.0
136.4
0.9
135.5

(0.3)
127.2
126.9
0.3
126.6

2013

2012

Book value
£m

Fair value
£m

Book value
£m

Fair value
£m

48.7
86.2
5.2
(3.6)
0.3
0.5
137.3
33.8
103.5

49.0
87.5
5.7
(3.6)
0.3
0.5
139.4
33.8
105.6

46.0
72.3
8.8
(0.3)
–
0.2
127.0
34.0
93.0

46.4
74.3
10.2
(0.3)
–
0.2
130.8
34.0
96.8

The fair value of the fixed term, amortising borrowing is calculated as the present value of all future cash flows 
discounted at prevailing market rates.

Trade and other receivables and trade and other payables carrying values of £159.8m (2012: £158.6m) and £197.8m 
(2012: £206.2m) respectively, in respect of the Group and £230.3m and £287.7m (2012: £215.9m and £283.0m) 
in respect of the Company are assumed to approximate their fair values due to their short-term nature.

A separate table has not been prepared analysing the Company’s book values and fair values. The £0.9m difference 
in book values relates to interest bearing loans and borrowings and is deemed to be short-term in nature.

Currency
Sterling
Colombian peso
South African rand
Net derivative assets

Floating
rate
financial
liabilities
£m
121.5
0.6
–
(3.6)
118.5

Fixed
rate
financial
liabilities
£m
18.8
–
–
–
18.8

2013
Total
financial
liabilities
£m
140.3
0.6
–
(3.6)
137.3

At 31 December 2013, the expiry profile of undrawn 
committed facilities was as follows:
Less than one year
Between one and two years
Between two and five years

John Menzies plc 
116

Group

2013
£m

48.1
–
0.2
48.3

Floating
rate
financial
liabilities
£m
105.5
–
0.1
(0.3)
105.3

2012
£m

6.1
53.4
0.1
59.6

Fixed
rate
financial
liabilities
£m
21.8
–
–
–
21.8

Company

2013
£m

48.1
–
0.2
48.3

2012
Total
financial
liabilities
£m
127.3
–
0.1
(0.3)
127.1

2012
£m

6.1
53.4
0.1
59.6

Annual Report 2013Financial Statements: Notes to the Accounts continuedCash flow hedges
Foreign exchange forward contracts
At 31 December 2013 the Group held foreign currency forward contracts designed as hedges of transaction 
exposures arising from non-local currency revenue. These contracts were in line with the Group’s policy to hedge 
significant forecast transaction exposures for a maximum 18 months forward.

The cash flow hedges of non-local revenue were assessed to be highly effective.

Interest rate swaps
The Group’s policy is to minimise exposures to interest rate risk by ensuring an appropriate balance of long-term 
and short-term floating rates.

During 2013 the Group had no interest rate swaps in place.

At 31 December 2013, 13.3% (2012: 20.6%) of the Group’s borrowings were fixed.

Fair value of cash flow hedges – currency forward contracts
Current

2013

2012

Assets
£m
–
–

Liabilities
£m
(0.3)
(0.3)

Assets
£m
–
–

Liabilities
£m
(0.1)
(0.1)

For 2013, if interest rates on UK pound-denominated borrowings had been 0.5% higher/lower with all other variables 
held constant, post-tax profit for the year would have been £0.6m (2012: £0.6m) lower/higher, mainly as a result of 
higher/lower interest expense on floating rate borrowings.

Foreign currency net investment hedges
The Group’s treasury policy is to hedge the exposure of currency denominated assets to foreign exchange risk. 
This is primarily achieved using forward contracts denominated in the relevant foreign currencies.

Gains or losses on the retranslation of these hedges are transferred to reserves to offset any gains or losses on 
translation of the net investments in the subsidiary undertakings.

The notional principal amounts of the outstanding forward foreign exchange contracts are:

Euro
US dollar
Czech koruna
Australian dollar
New Zealand dollar
Swedish krona
Indian rupee
South African rand

Group

Company

Sterling Equivalent

2013
million
21.5
32.5
115.0
22.4
3.0
50.0
1,000.0
55.0

EUR
USD
CZK
AUD
NZD
SEK
INR
ZAR

2012
million
22.5
36.5
115.0
15.4
2.4
29.0
960.0
65.0

2013
million
21.5
32.5
115.0
22.4
3.0
50.0
1,000.0
55.0

2012
million
22.5
36.5
115.0
15.4
2.4
29.0
960.0
65.0

2013
£m
17.9
19.6
3.5
12.1
1.5
4.7
9.8
3.2

2012
£m
18.2
22.5
3.7
9.8
1.2
2.7
10.8
4.7

Fair value of foreign currency net investment hedges
Current

2013

2012

Assets
£m
3.9
3.9

Liabilities
£m
–
–

Assets
£m
0.9
0.9

Liabilities
£m
(0.5)
(0.5)

John Menzies plc 
117

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 13616. Financial instruments continued
Foreign currency sensitivity
For 2013, if the UK pound had weakened/strengthened by 10% on currencies which have a material impact on the 
Group as regards both Profit Before Tax and Equity, with all other variables held constant the effect would have been:

Change in rate
US dollar
US dollar
Euro
Euro
Australian dollar
Australian dollar
Indian rupee
Indian rupee

USD
USD
EUR
EUR
AUD
AUD
INR
INR

+10%

+10%

+10%

+10%

-10%

-10%

-10%

-10%

2013

2012

Effect on
Profit
Before Tax
£m
0.6
(0.5)
0.7
(0.6)
0.8
(0.6)
0.5
(0.4)

Effect on
Equity
£m
2.2
(1.8)
2.3
(1.9)
1.2
(1.0)
1.1
(0.9)

Effect on
Profit
Before Tax
£m
0.3
(0.3)
0.6
(0.7)
0.7
(0.8)
0.4
(0.5)

Effect on
Equity
£m
2.0
(1.6)
1.7
(1.4)
1.2
(1.0)
1.2
(1.0)

The impact of the Group's exposure to foreign currency changes for all other currencies is not considered to be 
material to the overall results of the Group.

Capital risk management
The Group manages the capital structure in order to minimise the cost of capital whilst ensuring that it has access 
to ongoing sources of finance such as debt capital markets. The Group defines capital as net debt (see Note 22) 
and equity attributable to equity holders of the Company (see Group and Company Statement of Changes in Equity). 
The only externally imposed capital requirements for the Group are total debt to EBITDA and interest cover under 
the terms of the bank facilities, with which the Group has fully complied during both the current and prior period. 
To maintain or adjust the capital structure, the Group may adjust the dividend payment to shareholders and/or issue 
new shares.

Credit risk
The Group considers its exposure to credit risk at 31 December to be as follows:

Bank deposits
Trade receivables

2013
£m
33.8
141.9
175.7

2012
£m
34.0
138.7
172.7

For banks and financial institutions, the Group’s policy is to transact with independently rated parties with a minimum 
rating of ‘A’. If there is no independent rating, the Group assesses the credit quality of the counterparty taking into 
account its financial position, past experience and other factors.

Liquidity risk
The Group manages liquidity risk by maintaining adequate reserves and banking facilities, by continuously monitoring 
forecast and actual cash flows.

The following is an analysis of the Group’s financial liabilities and derivative financial liabilities into relevant maturity 
based on the remaining period at the Balance Sheet date to the contractual maturity date.

The amounts disclosed in the table are the contractual undiscounted cash flows. Floating rate interest is estimated 
using the prevailing rate at the Balance Sheet date.

John Menzies plc 
118

Annual Report 2013Financial Statements: Notes to the Accounts continuedNet values of transaction hedging are disclosed in accordance with the contractual terms of these 
derivative instruments.

Interest bearing loans and borrowings
Preference shares
Other liabilities
Trade and other payables
Financial derivatives

Interest bearing loans and borrowings
Preference shares
Trade and other payables
Financial derivatives

Due
within
1 year
£m
(51.4)
(0.1)
(0.3)
(197.8)
(72.5)
(322.1)

Due
within
1 year
£m
(48.7)
(0.1)
(206.2)
(73.8)
(328.8)

2013

Due
between
1-2 years
£m
(4.8)
(0.1)
–
(10.5)
–
(15.4)

2012

Due
between
1-2 years
£m
(46.2)
(0.1)
(10.0)
–
(56.3)

Due
between
2-4 years
£m
(90.0)
(0.4)
–
–
–
(90.4)

Due
between
2-4 years
£m
(31.9)
(0.4)
–
–
(32.3)

17. Operating lease commitments
The future aggregate minimum lease payments under non-cancellable operating leases are as follows:

Group

Property

Other

Company

Property

2013
£m
31.8
67.0
32.3
131.1

2012
£m
31.0
71.1
39.6
141.7

2013
£m
23.2
33.6
1.4
58.2

2012
£m
25.4
43.9
2.4
71.7

2013
£m
0.5
0.4
–
0.9

Within one year
Within two to five years
After five years

18. Capital commitments

Contracted but not provided – property, plant and equipment

Group

Company

2013
£m
2.0

2012
£m
1.4

2013
£m
–

Due
over
5 years
£m
(3.8)
(1.5)
–
–
–
(5.3)

Due
over
5 years
£m
(8.0)
(1.5)
–
–
(9.5)

2012
£m
0.5
1.0
–
1.5

2012
£m
–

John Menzies plc 
119

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 13619. Provisions

Group

Company

Deferred tax 
Assets
Accelerated capital allowances and other temporary differences
Retirement benefit obligations

Movement in year:
Income Statement   – retirement benefit obligations

– other
– exchange adjustments

Statement of Comprehensive Income
Transfer to current income tax liabilities

2012
Restated
(Note 1)
£m

0.1
14.4
14.5

(1.0)
(0.9)
–
3.4
1.1
2.6

2013
£m

–
9.2
9.2

(1.7)
0.2
(0.2)
(3.6)
–
(5.3)

Other – property related
At beginning of year
Provided during year
Unwind of discount
Utilised during year
Released during year
Currency translation
At end of year

Current
Non-current

2012
Restated
(Note 1)
£m

(5.4)
14.4
9.0

(1.0)
(0.1)
–
2.8
–
1.7

2012
£m
6.5
12.3
–
(6.9)
(0.2)
–
11.7

2.2
9.5
11.7

2013
£m

(5.3)
9.2
3.9

(1.7)
0.2
–
(3.6)
–
(5.1)

2013
£m
11.7
0.9
0.5
(4.3)
(0.6)
(0.1)
8.1

3.5
4.6
8.1

The property related provision is in respect of obligations for vacated leasehold properties where applicable sublet 
income may be insufficient to meet obligations under head leases. The provision for property costs unwinds over 
the period between 2014 and 2038.

Contingent liabilities
In the normal course of business, the Company has guaranteed certain trading obligations of its subsidiaries.

20. Share capital

Authorised
73,056,248 ordinary shares of 25p each

Allotted, called up and fully paid
Opening – 61,163,585 ordinary shares of 25p each
Allotted under share option schemes*
Closing – 61,623,336 ordinary shares of 25p each

2013
£m

2012
£m

18.3

18.3

15.3
0.1
15.4

15.2
0.1
15.3

As a result of share scheme allotments, 459,751 (2012: 434,242) ordinary shares having a nominal value of £114,938  
(2012: £108,561) were issued during the year at a share premium of £1,564,566 (2012: £1,167,981).

* 

Included in this total are 415 (2012: 1,820) ordinary shares of 25p each allotted to Directors under the Savings-Related Share Option Scheme and 
101,776 (2012: 100,000) ordinary shares of 25p each allotted to Directors under the Executive Share Option Scheme with a nominal value of £25,548 
(2012: £25,455).

John Menzies plc 
120

Annual Report 2013Financial Statements: Notes to the Accounts continued 
 
    
 
 
 
 
 
Potential issue of ordinary shares
Certain senior executives hold options to subscribe for shares in the Company under the Executive Share Option 
Scheme approved by the shareholders, details of which are shown below. Options on 101,776 (2012: 100,000) 
shares were exercised in 2013 and no options lapsed. This plan is now closed.

Date of grant
May 2004

Exercise price
(pence)
418 

Exercise
period
2007 – 2014

2013
Number
–

2012
Number
101,776 

Employees, including senior executives, also hold options to subscribe for shares in the Company under the 
Savings-Related Share Option Scheme approved by the shareholders, details of which are shown below. Options on 
357,975 shares were exercised in 2013 and 141,760 options lapsed.

Year of grant
2009
2010
2011
2012
2013

Exercise price
(pence)
279
355
395
497
630

Exercise
period
2012-2013
2013-2014
2014-2015
2015-2016
2016-2017

2013
Number
–
25,107
356,091
421,550
437,257

2012
Number
36,270
362,060
406,216
489,080
–
1,240,005 1,293,626

Company Share Schemes
The Company operates the following share-based payment arrangements:

(a)  2000 Executive Share Option Scheme (“ESOS”)
Options under the ESOS were granted to Executive Directors and senior employees of the Group on an annual 
basis and mature only after three years upon which they become exercisable. The exercise period is usually seven 
years from maturity and special rules apply to employees who leave the employment of the Group due to ill health, 
retirement or redundancy. Options were granted with a fixed exercise price equal to the market price of shares 
under option at the date of grant. No options have been issued under this scheme since 2004.

Options granted under the ESOS are subject to performance conditions and lapse if these are not achieved. The 
performance hurdles require that for each annual grant three-year growth targets set by the Board are achieved. 
Growth was typically measured by growth in underlying earnings per share (“EPS”) as compared to RPI plus 
between 3% and 8% per annum over three years, adjusted to normalise pension and tax charges.

(b)  2008 Savings-related Share Option Scheme (“SAYE”)
The Company operates a savings-related share option scheme which is open to all eligible UK employees. Typically, 
all UK employees are eligible to participate including full and part-time employees. Annual grants of options are made 
in September or October each year and become exercisable after three years. Employees enter into a savings contract 
with the Yorkshire Building Society, who administer the scheme. The options are granted at a 20% discount of the 
share price at the date of grant and lapse if not exercised within six months of maturity. Special provisions apply to 
employees who leave their employment due to ill health, redundancy or retirement.

(c)  2005 Bonus Co-Investment Plan (“BCIP”)
The Plan offers Executive Directors and other senior executives selected by the Board the opportunity to invest part 
of their annual cash bonus for a financial year in the Company’s shares, entitling them, provided certain performance 
targets are met, to a grant of additional matching shares. In 2010 the ratio of matching shares was reduced for future 
grants from up to 2:1 to up to 1:1 of the gross deferred bonus. The maximum amount of the annual cash bonus 
which may be eligible for matching was also reduced from 50% to 40%. The net of tax amount is applied in the 
purchase of shares.

The first bonus award which qualified for investment in shares under the Plan was the award for the financial year 
ended December 2004 and the last qualifying bonus award will be for the financial year which commences 10 years 
after the adoption of the Plan.

Performance targets are based on real growth in earnings measured over three financial years. For awards before 
2010, if the percentage growth in the Company’s EPS is RPI + 8% or more, then the number of matching shares that 
will vest is 2. For EPS growth of between RPI + 3% pa and RPI + 8% pa, the number of matching shares vesting will 
be calculated on a straight-line basis.

John Menzies plc 
121

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136 
 
20. Share capital continued
From 2010, if the percentage growth in the Company’s EPS is RPI + 6% or more, then the number of matching 
shares that will vest is 1. For EPS growth of between RPI + 3% pa and RPI + 6% pa, the number of matching shares 
vesting will be calculated on a straight-line basis. No matching shares will vest for EPS percentage growth of RPI + 
3% pa or less for any award.

Similar provisions apply in respect of dividends, transferability of rights and leavers.

(d)  2007 Divisional Performance Share Plan (“2007 DPSP”)
The DPSP was introduced to more closely align Divisional Directors and Senior Employees with the achievement 
of target divisional financial results (“DFR”). A detailed description of this plan is included in the Directors’ Remuneration 
Policy on pages 60 to 65.

Shares will vest at the end of three year financial periods. A nil award will be achieved where the DFR is at or 
below the Threshold Performance Target and 100% will vest where the DFR is equal to or greater than the Stretch 
Performance Target, with a result between threshold and stretch being made on a straight-line basis. Actual 
performance targets will be disclosed in the Directors Remuneration Report in the year following the expiry of 
the performance period.

Fair values of share options
Options are valued using the Black-Scholes option-pricing model. No performance conditions are included in the 
fair value calculations.

The fair value per option granted after November 2002 and the assumptions used in the calculation are as follows:

Grant date
Share price at grant date (pence)
Exercise price (pence)
Number of employees
Shares under option
Vesting period (years)
Expected volatility
Option life (years)
Expected life (years)
Risk-free rate
Expected dividends expressed as a dividend yield*
Fair value per option (pence)
IFRS 2 charge per option**

Savings-Related Option Scheme

Oct-13
799
630
1,157
437,257
3
25.0%
3.5
3.5
4.6%
4.0%
143
95

Oct-12
622
497
937
421,550
3
25.0%
3.5
3.5
4.6%
4.0%
113
75

Oct-11
498
395
732
356,091
3
25.0%
3.5
3.5
4.6%
4.0%
97
64

Oct-10
450
355
53
25,107
3
25.0%
3.5
3.5
4.6%
4.0%
77
47

The expected volatility is based on the historical volatility over the last three years. The expected life is the average 
expected period to vesting. The risk free rate of return is the zero coupon UK Government bonds of a term consistent 
with the assumed award life.

*  Based on the daily 12-month trailing dividend yield averaged over the 12 months prior to valuation date.

**  The difference between the fair value and IFRS 2 charge per option is due to adjustments for forfeiture risk.

John Menzies plc 
122

Annual Report 2013Financial Statements: Notes to the Accounts continuedGrant date
Share price at grant date (pence)
Number of employees
Shares awarded
Contractual life (years)
Expected departure*
Expected outcome of meeting 
performance criteria
Fair value per share (pence)
IFRS 2 charge per share award**

Mar-13
756
15
24,709
3
0%

41%
338
338

2005 BCIP

Mar-12
598
13
24,984
3
0%

41%
267
267

Mar-11
486
11
45,770
3
0%

41%
217
217

Mar-13
773
21
298,902
3
0%

41%
348
348

2007 Plan

Mar-12
590
24
374,595
3
0%

41%
259
259

Mar-11
460
24
477,677
3
0%

41%
207
207

2005 BCIP – 2005 Bonus Co-Investment Plan

2007 Plan – 2007 Divisional Performance Share Plan

*   Risk of forfeiture

**  Adjusted for forfeiture risk

Movement in share options
A reconciliation of conditional share movements of executive share options, savings-related share options and all 
other share based schemes is shown below:

Executive Share Option Scheme

Savings-Related Option Scheme

2013

2012

2013

2012

Outstanding at 
start of year
Granted
Forfeited/Expired
Exercised
Outstanding at 
end of year
Exercisable
Range of 
exercise prices
Weighted average
remaining life 
(years)
– expected
– contractual

Number

101,776
–
–
(101,776)

–
–

–

–
–

Weighted
average
exercise
price (p)

418
–
–
418

–

Number

201,776
–
–
(100,000)

101,776
101,776

Weighted
average
exercise
price (p)

374
–
–
329

418

Number

1,293,626
446,114
(141,760)
(357,975)

1,240,005
25,107

Weighted
average
exercise
price (p)

Weighted
average
exercise
price (p)

Number

419 1,289,726
497,245
630
(159,103)
446
(334,242)
350

512 1,293,626
36,270

348
497
370
283

419

418

355-630

279-395

1.3
1.3

2.1
2.1

2.1
2.1

John Menzies plc 
123

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 13620. Share capital continued

2007 DPSP

2005 BCIP

2013

2012

2013

2012

Weighted
average
price (p)

Number

Weighted
average
price (p)

Number

1,521,813

447 3,118,392

318,449
(175,426)

773
461

438,564
(127,143)

233

590
522

Number

156,721

25,348
(2,414)

Weighted
average
price (p)

331

756
596

Number

151,699

25,820
(579)

(513,662)

461 (1,908,000)

130

(84,192)

347

(20,219)

1,151,174

579 1,521,813

440

95,463

423

156,721

342-773

342-590

486-756

346-598

Weighted
average
price (p)

360

598
486

133

429

1.1
1.1

1.1
1.1

1.0
1.0

0.9
0.9

Outstanding at 
start of year

Awards made
Lapsed
Performance 
achieved
Outstanding at 
end of year
Range of award 
date prices
Weighted average
remaining life 
(years)
– expected
– contractual

Total IFRS 2 charge for share-based incentive schemes
The total charge for the year relating to employee share-based plans was £1.4m (2012: £1.4m), all of which related to 
equity-settled share-based payment transactions. After tax, the total charge was £1.1m (2012: £1.1m).

21. Cash generated from operations

Group

Company

2012
Restated
(Note 1)
£m
31.4
20.2
7.6
1.4
7.7
(1.8)
(0.4)
2.7
(0.3)
(9.8)
10.7
(8.2)
1.2
(9.3)
(9.8)
43.3

2013
£m
45.4
19.4
9.6
1.4
–
(2.1)
(0.3)
3.4
–
(13.1)
–
(1.2)
(0.4)
4.8
(17.4)
49.5

2012
Restated
(Note 1)
£m
(4.0)
0.8
–
1.4
–
(0.7)
–
2.2
(0.3)
(9.8)
–
–
–
–
–
(10.4)

2013
£m
(0.4)
0.8
–
1.4
–
–
0.1
–
(2.2)
(13.1)
–
–
–
–
–
(13.4)

Operating profit/(loss)
Depreciation
Amortisation of intangible assets
Share-based payments
Onerous lease provision
Cash spend on onerous leases
(Gain)/loss on sale of property, plant and equipment
Pension charge
Pension credit
Pension contributions in cash
Rationalisation costs
Cash spend on rationalisation costs
(Increase)/decrease in inventories
Decrease/(increase) in trade and other receivables
Decrease in trade and other payables and provisions

John Menzies plc 
124

Annual Report 2013Financial Statements: Notes to the Accounts continued22. Analysis of changes in net borrowings

Cash at bank and in hand
Bank overdrafts
Net cash and cash equivalents

Bank loans due within one year
Preference shares
Finance leases and borrowings
Debt due after one year
Net derivative assets
Net debt

2012
£m
34.0
(0.2)
33.8

(46.0)
(1.4)
–
(79.7)
0.3
(93.0)

Cash flows
£m
1.4
(0.3)
1.1

Subsidiaries
acquired
£m
–
–
–

Currency
translation
£m
(1.6)
–
(1.6)

(2.7)
–
2.2
(10.3)
–
(9.7)

–
–
(2.5)
–
–
(2.5)

–
–
–
–
3.3
1.7

2013
£m
33.8
(0.5)
33.3

(48.7)
(1.4)
(0.3)
(90.0)
3.6
(103.5)

The movement on debt due after 1 year of £10.3m relates to a non-cash movement to bank loans due within 1 year 
leaving a net cash outflow on bank loans due within 1 year of £13.0m.

The currency translation movement results from the Group’s policy of hedging its overseas net assets, which are 
denominated mainly in US dollars and Euro. The translation effect on net debt is offset by the translation effect on 
net assets resulting in an overall net exchange loss of £8.0m (2012: loss of £5.1m). This net loss is recognised in 
Other Comprehensive Income.

23. Cash flow hedge reserve
This reserve records the portion of the gains or losses on hedging instruments used as cash flow hedges that are 
determined to be effective.

24. Acquisitions
During the year, the Group acquired 100% of the share capital of the following businesses:

Aviation

Total

Desacol S.A.

Skystar
Airport
Services

Moose
Aviation
Services AB

01/08/2013
£m

21/10/2013
£m

11/10/2013
£m

Division

Name

Date of acquisition

Purchase consideration
  Cash paid
  Deferred consideration
  Contingent consideration
Total purchase consideration
Fair value of net assets acquired
Goodwill

Distribution

Top
Attractions
Ltd

04/06/2013
£m

–
–
–
–
(0.1)
0.1

–
–
1.3
1.3
1.3
–

The provisional assets and liabilities arising from the acquisitions are as follows:

Non-current assets

Intangible assets (contracts) – fair value

  Property, plant and equipment
  Other non-current assets
Current assets
Cash
Current liabilities
Finance leases and borrowings
Net assets acquired

–
–
–
–
–
(0.1)
–
(0.1)

4.3
2.8
0.2
2.2
0.3
(6.0)
(2.5)
1.3

£m

9.2
2.2
1.3
12.7
12.6
0.1

12.1
4.6
0.3
4.0
0.3
(6.2)
(2.5)
12.6

7.7
2.0
–
9.7
9.7
–

6.4
1.5
0.1
1.7
–
–
–
9.7

1.5
0.2
–
1.7
1.7
–

1.4
0.3
–
0.1
–
(0.1)
–
1.7

John Menzies plc 
125

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136 
24. Acquisitions continued
The fair values of the acquisition assets remains provisional pending an assessment of the intangible assets and 
formal completion of the net asset process.

Top Attractions Ltd was acquired in order to promote growth for Take One Media (the leaflet business in Orbital 
Marketing Services Group).

The Skystar Airport Services acquisition consists of the following ground handling companies: Skystar Airport 
Services Pty Ltd operating in 6 airports in Australia and Skystar Airport Services NZ Pty Ltd operating in 2 airports 
in New Zealand. Skystar offers a high quality, cost effective service that has captured the attention of major local 
and international carriers including low cost airlines.

Desacol S.A. is a Colombian ground and cargo handling business operating in 5 airports. The acquisition of this 
business provides entry into the Latin American market. The contingent consideration’s range is between a 
minimum of £Nil and a maximum of £3.0m.

Moose Aviation Services AB is a specialist de-icing provider at Stockholm Arlanda Airport which will enable the 
Group to provide a full suite of ground handling services at this airport. The deferred consideration of £0.2m is 
payable in October 2015.

The acquired businesses contributed revenues of £9.7m from the date of acquisition and £0.6m profit before tax. 
If the businesses had been acquired on 1 January 2013 revenues contributed would have been £30.9m and £3.1m 
profit before tax.

Other
Deferred consideration totalling £1.1m for Flight Support, Kamino Cargo S.R.L and Orbital Marketing Services Group, 
all acquired in 2012, became payable and was cash-settled in 2013. In addition, contingent consideration of £0.2m 
for Fore Partnership became payable and was cash-settled in 2013.

25. Related party transactions
During the year the Group transacted with related parties in the normal course of business and on an arm’s length 
basis. Details of these transactions are shown below:

Related party
Menzies Bobba Ground Handling Services Private Ltd
Hyderabad Menzies Air Cargo Private Ltd
Menzies Aviation Bobba (Bangalore) Private Ltd
Menzies Macau Airport Services Ltd
EM News Distribution (NI) Ltd
EM News Distribution (Ireland) Ltd

Group
shareholding
%
51
49
49
29
50
50

Amounts owed
to related
party at
31 December
2013
£m
–
–
–
–
7.1
–

Amounts owed
by related
party at
31 December
2013
£m
–
–
0.1
0.1
–
1.8

Sales to
related
party
£m
0.3
0.6
0.1
0.2
0.6
1.2

Key management personnel include individuals who are Executive Directors of the Group and divisional boards 
having authority and responsibility for planning, directing and controlling activities of the key operating divisions as 
disclosed in the segmental analysis. Remuneration of key management personnel is as follows:

Short-term employee benefits
Post-employment pension and medical benefits
Termination benefits
Share-based payments

John Menzies plc 
126

2013
£m
4.5
0.4
0.2
1.4
6.5

2012
£m
4.9
0.3
–
1.4
6.6

Annual Report 2013Financial Statements: Notes to the Accounts continuedCertain activities, including treasury, taxation, insurance, pension and legal matters are provided by the Parent 
Company to subsidiary companies and are recharged on a cost-plus basis. The amount recharged and settled in 
respect of 2013 was £0.2m (2012: £0.2m).

The amounts owed to/(due by) the Parent Company from dealings with subsidiary companies is disclosed in 
Notes 14 and 15.

26. Subsidiary companies
The principal subsidiaries, Menzies Distribution Limited, Menzies Group Holdings Limited, Princes Street (Jersey) 
Limited, John Menzies Finance Limited, Menzies Aviation plc and Menzies Aviation Holdings Limited are ultimately 
wholly owned by the Company and operate mainly in the United Kingdom. The issued share capital of these 
subsidiaries is mainly in the form of equity shares.

The Company is taking the exemption under s410 Companies Act 2006 to disclose details about principal 
subsidiaries only.

John Menzies plc 
127

Annual Report 2013Strategic Report  02 – 41Governance Reports 42 – 79Financial Statements 80 – 128Shareholder Information 129 – 136Financial Statements: 
Five-Year Summary

Revenue
Distribution
Aviation

Operating profit
Distribution
Aviation

Corporate
Underlying operating profit
Exceptional items
Intangible amortisation
Share of interest and tax on joint ventures  
and associates
Profit before interest
Net finance costs
Profit before taxation

Per ordinary share
Dividends
Underlying earnings
Basic earnings

Restated
(Note 1)
2012
£m

Restated
(Note 1)
2011
£m

Restated
(Note 1)
2010
£m

Restated
(Note 1)
2009
£m

2013
£m

1,202.9
702.5
1,905.4

1,224.2
679.3
1,903.5

1,254.5
645.2
1,899.7

1,255.0
582.6
1,837.6

1,218.5
507.2
1,725.7

24.3
37.8
62.1
(2.0)
60.1
(0.7)
(8.0)

(1.1)
50.3
(8.2)
42.1

27.5
34.8
62.3
(1.3)
61.0
(18.4)
(6.4)

(1.0)
35.2
(7.1)
28.1

26.5
30.9
57.4
(1.2)
56.2
3.9
(5.7)

(1.7)
52.7
(6.8)
45.9

26.6
23.2
49.8
(1.2)
48.6
15.1
(5.1)

(2.3)
56.3
(10.6)
45.7

27.9
15.4
43.3
(1.0)
42.3
(6.0)
(5.1)

(2.1)
29.1
(8.6)
20.5

25.6p
65.6p
50.1p

24.4p
68.8p
31.3p

21.0p
64.9p
63.5p

13.0p
49.5p
57.9p

–
41.9p
24.0p

John Menzies plc 
128

Annual Report 2013Shareholder Information: 
Notice of Annual General Meeting

Strategic Report  
Governance Reports 

02 – 41
42 – 79

80 – 128
Financial Statements 
Shareholder Information  129 – 136

This document is important and requires 
your immediate attention. If you are in any 
doubt about what action you should take you 
are recommended to consult your financial 
adviser. If you have sold or transferred all of 
your ordinary shares in John Menzies plc, 
you should forward this document, together 
with accompanying documents, to the 
purchaser or transferee or to the stockbroker, 
bank or other agent through whom the sale 
or transfer was effected, for transmission 
to the purchaser or transferee.

Notice is hereby given that the Annual General Meeting 
(“AGM”) of John Menzies plc (the ‘Company’) will 
be held in the Roxburghe Hotel, 38 Charlotte Square, 
Edinburgh on Friday, 16 May 2014 at 2pm (the ‘Meeting’) 
to transact the following business:

Ordinary Resolutions:
To consider and, if thought fit, pass Resolutions 1-15, 
each of which will be proposed as an ordinary resolution:

1. Report and Accounts
To receive the Annual Accounts of the Company for 
the financial year ended 31 December 2013, the 
Strategic Report and the Reports of the Directors’ 
and Auditors thereon.

2. Remuneration Report
To approve the Report on Directors’ Remuneration 
(excluding the Directors’ Remuneration Policy) as set out 
in the Annual Report and Accounts for the financial year 
ended 31 December 2013.

3. Remuneration Policy
To approve the Policy on Directors’ Remuneration as set 
out on pages 60 to 65 of the Annual Report and Accounts 
for the financial year ended 31 December 2013.

4. Dividend
To declare a final dividend of 18.8 pence per ordinary 
share for the financial year ended 31 December 2013.

5-12. Re-election of Directors
5. To elect Paula Bell as a Director

6. To re-elect Eric Born as a Director

7. To re-elect Ian Harley as a Director

8. To re-elect Dermot Jenkinson as a Director

9. To re-elect David McIntosh as a Director

10. To re-elect Octavia Morley as a Director

11. To re-elect Iain Napier as a Director

12. To re-elect Craig Smyth as a Director

13. Appointment of Auditor
To re-appoint Ernst & Young LLP as auditors of the 
Company to hold office until the conclusion of the 
next general meeting at which Annual Accounts are 
laid before the Company.

14. Remuneration of Auditor
To authorise the Directors to fix the auditors’ 
remuneration.

15. Authority to Allot Shares
That the Directors be and are hereby generally and 
unconditionally authorised, pursuant to section 551 of 
the Companies Act 2006 (the ‘2006 Act’) to exercise all 
powers of the Company to allot shares in the Company 
and to grant rights to subscribe for, or to convert any 
security into, shares in the Company, such rights and 
shares together being ‘relevant securities’:

(a)   otherwise than pursuant to paragraph (b) below, 

up to an aggregate nominal amount of £5,105,768 
(such amount to be reduced by the aggregate 
nominal amount of any equity securities (as defined 
by section 560 of the 2006 Act) allotted under 
paragraph (b) below in excess of £5,105,768; and
(b)   comprising equity securities up to an aggregate 
nominal amount of £10,211,537 (such amount to 
be reduced by the nominal amount of any relevant 
securities allotted under paragraph (a) above) in 
connection with an offer by way of a rights issue 
to: (i) holders of ordinary shares in the capital of 
the Company in proportion (as nearly as may 
be practicable) to their respective holdings; and 
(ii) holders of equity securities in the capital of the 
Company as required by the rights of those securities 
or as the Directors otherwise consider necessary, but 
subject to such exclusions or other arrangements as 
the Directors may deem necessary or expedient to 
deal with treasury shares, fractional entitlements, 
record dates, legal or practical problems arising under 
the laws of any overseas territory or the requirements 
of any regulatory body or stock exchange or by virtue 
of shares being represented by depository receipts 
or any other matter;

And provided that (unless previously renewed, varied 
or revoked) this authority shall expire at the conclusion 
of the next Annual General Meeting of the Company or, 
if earlier, on 30 June 2015 save that the Company shall 
be entitled to make offers or agreements before the 
expiry of such authority which would or might require 
relevant securities to be allotted after such expiry and 
the Directors shall be entitled to allot relevant securities 
pursuant to any such offer or agreement as if the 
authority conferred by this Resolution had not expired. 
This authority is in substitution for and to the exclusion 
of all unexercised existing authorities previously granted 
to the Directors under the 2006 Act but without 
prejudice to any allotment of shares or grants of rights 
already made, offered or agreed to be made pursuant 
to such authorities.

John Menzies plc 
129

Annual Report 2013Shareholder Information: 
Notice of Annual General Meeting continued

Special Resolutions:
To consider, and if thought fit, pass Resolutions 16-19, 
each of which will be proposed as a Special Resolution:

16. Authority to disapply pre-emption rights
That, subject to the passing of Resolution 15 in the Notice 
of Annual General Meeting of the Company dated 3 April 
2014 (the “Section 551 Resolution”) the Directors be 
and are hereby empowered pursuant to section 570 and 
section 573 of the Companies Act 2006 (the “2006 Act”) 
to exercise all powers of the Company to allot equity 
securities (within the meaning of sections 560 (1)-(3) of 
the 2006 Act) wholly for cash pursuant to the authority 
conferred by the Section 551 Resolution and/or by way 
of a sale of treasury shares as if Section 561(1) of the 
2006 Act did not apply to any such allotment provided 
that this power shall be limited to:

(a)    the allotment of equity securities in connection with 
an offer or issue of equity securities (but, in the case 
of an allotment pursuant to the authority granted 
under paragraph (b) of the Section 551 Resolution, 
such power shall be limited to the allotment of 
equity securities in connection with a rights issue 
only) to: (i) the holders of ordinary shares in the 
capital of the Company in proportion (as nearly as 
may be practicable) to their respective holdings; 
and (ii) the holders of equity securities in the capital 
of the Company as required by the rights of those 
securities or as the Directors otherwise consider 
necessary, but subject to such exclusions or other 
arrangements as the Directors may deem necessary 
or expedient to deal with treasury shares, fractional 
entitlements, record dates, or legal or practical 
problems arising under the laws of any overseas 
territory or the requirements of any regulatory 
body or stock exchange or by virtue of shares 
being represented by depository receipts or 
any other matter; and

(b)    the allotment pursuant to the authority granted 
by paragraph (a) of the Section 551 Resolution 
(otherwise than pursuant to paragraph (a) of this 
resolution) to any person or persons of equity 
securities up to an aggregate nominal amount of 
£770,500, representing approximately 5% of the 
issued ordinary share capital of the Company as 
at 3 April 2014;

And provided that (unless previously renewed, varied 
or revoked) this power shall expire at the conclusion of 
the next Annual General Meeting of the Company or, if 
earlier, on 30 June 2015 save that the Company shall be 
entitled to make offers or agreements before the expiry 

of such power which would or might require equity 
securities to be allotted after such expiry and the 
Directors shall be entitled to allot equity securities 
pursuant to any such offer or agreement as if the 
power conferred hereby had not expired. This power is 
in substitution for and to the exclusion of all unexercised 
existing powers previously granted to the Directors 
under sections 570 and 573 of the 2006 Act but without 
prejudice to any allotment of equity securities already 
made or agreed to be made pursuant to such powers.

17. Purchase of own ordinary shares by Company
That the Company be and is hereby authorised pursuant 
to section 701 of the Companies Act 2006 (the “2006 
Act”) to make market purchases (within the meaning of 
Section 693(4) of the 2006 Act) of its own ordinary shares 
of 25p each, on such terms and in such manner as the 
Directors may from time to time determine, provided that:

(a)   the maximum number of ordinary shares 

hereby authorised to be purchased is 6,126,922, 
representing approximately 10% of the Company’s 
issued ordinary share capital as at 3 April 2014; 
(b)   the maximum price which may be paid for each such 
ordinary share under this authority shall be the higher 
of: (i) an amount equal to 105% of the average of the 
middle market quotations for any such ordinary share 
of the Company as derived from the London Stock 
Exchange Daily Official List for the five business 
days immediately prior to the date of conclusion 
of the contract for any such purchase; and (ii) the 
amount stipulated by Article 5(1) of the EU Buy-back 
and Stabilisation Regulation 2003 (being the higher 
of the price of the last independent trade and the 
highest current independent bid for an ordinary share 
in the Company on the trading venues where the 
market purchases by the Company pursuant to the 
authority conferred by this Resolution will be carried 
out), and the minimum price which may be paid 
for any such ordinary shares is 25p, in each case 
exclusive of the expenses of purchase (if any) 
payable by the Company; and 

(c)   the authority hereby conferred shall expire 

(unless previously revoked, varied or renewed) at 
the conclusion of the next Annual General Meeting 
of the Company or at the close of business on 
30 June 2015, whichever is earlier, except in 
relation to the purchase of ordinary shares for 
which a contract was concluded before the authority 
expired and which might or will be executed wholly 
or partly after its expiration and the Company may 
make such a purchase in pursuance of such contract 
as if the authority hereby conferred had not expired.

John Menzies plc 
130

Annual Report 2013Strategic Report  
Governance Reports 

02 – 41
42 – 79

80 – 128
Financial Statements 
Shareholder Information  129 – 136

19. Length of Notice of Meeting
That a general meeting of the Company, other than an 
Annual General Meeting, may be called on not less than 
14 clear days’ notice.

By order of the Board 

John Geddes
Company Secretary
3 April 2014

18. Purchase of own preference shares by Company
That the Company be and is hereby authorised pursuant to 
section 701 of the Companies Act 2006 (the “2006 Act”) 
to make market purchases (within the meaning of section 
693(4) of the 2006 Act) of its own 9% cumulative 
preference shares of £1 each, on such terms and in 
such manner as the Directors may from time to time 
determine, provided that:

(a)   the maximum number of 9% cumulative preference 

shares hereby authorised to be purchased is 
1,394,587, representing 100% of the Company’s 
issued 9% cumulative preference share capital as 
at 3 April 2014;

(b)   the maximum price which may be paid for each such 
9% cumulative preference share under this authority 
shall be the higher of: 
(i)    an amount equal to 110% of the average of 

the middle market quotations for any such 9% 
cumulative preference share of the Company 
as derived from the London Stock Exchange 
Daily Official List for the five business days 
immediately prior to the date of conclusion 
of the contract for any such purchase; and 
(ii)    the amount stipulated by Article 5(1) of the EU 
Buy-back and Stabilisation Regulation 2003 
(being the higher of the price of the last 
independent trade and the highest current 
independent bid for a 9% cumulative preference 
share in the Company on the trading venues 
where the market purchases by the Company 
pursuant to the authority conferred by this 
resolution will be carried out), and the minimum 
price which may be paid for any such 9% 
cumulative preference shares is £1, in each case 
exclusive of the expenses of purchase (if any) 
payable by the Company; and

(c)   the authority hereby conferred shall expire (unless 
previously revoked, varied or renewed) at the 
conclusion of the next Annual General Meeting of 
the Company or at the close of business on 30 June 
2015, whichever is earlier, except in relation to the 
purchase of 9% cumulative preference shares for 
which a contract was concluded before the authority 
expired and which might or will be executed wholly 
or partly after its expiration and the Company may 
make such a purchase in pursuance of such contract 
as if the authority hereby conferred had not expired.

John Menzies plc 
131

Annual Report 2013 
 
Shareholder Information: 
Notice of Annual General Meeting continued

Explanatory Notes
The following information provides additional background 
information to several of the Resolutions proposed:

Resolutions 2 and 3 – Remuneration Report and Policy
In line with the provisions of the 2006 Act the vote on 
the Directors’ Remuneration Report will be advisory 
and in respect of the overall remuneration package. The 
vote is not specific to individual levels of remuneration. 
The Directors Remuneration Policy part of the Report, 
which sets out the Company’s forward looking policy 
on Directors’ Remuneration is subject to a binding 
shareholder vote by ordinary resolution at least every 
three years. Once the Directors’ Remuneration Policy 
is approved the Company will not be able to make a 
remuneration payment to a current or prospective 
Director or a payment for loss of office to a current or 
past Director, unless that payment is consistent with 
the policy or has been approved by a resolution of 
the members of the Company. The statement by the 
Remuneration Committee Chairman and the annual 
implementation report will, as in previous years, 
be put to an annual advisory shareholder vote by 
ordinary resolution.

Resolutions 5-12 – Re-election of Directors
Biographical details of the Directors to be elected and 
re-elected can be found on pages 46 and 47 of the 
Annual Report and Accounts for the year ended 
December 2013. Paula Bell, having been appointed as 
a Director since last year’s AGM will retire at this year’s 
AGM in accordance with the Company’s Articles of 
Association and stand for election. In accordance with 
good practice all other Directors will retire at the AGM 
and seek re-election.

In proposing the election and re-election of the 
Directors, the Chairman has confirmed that, following 
formal performance evaluation (described on page 54 
of the Annual Report and Accounts for the year ended 
31 December 2013), each individual continues to make 
an effective and valuable contribution to the Board and 
demonstrates commitment to the role.

The Board considers it appropriate that Directors 
again be granted authority to allot shares in the capital 
of the Company up to a maximum nominal amount 
of £10,211,537 representing the guideline limit of 
approximately two-thirds of the Company’s issued 
ordinary share capital as at 3 April 2014. Of this amount, 
20,423,075 shares, (representing one-third of the 
Company’s issued ordinary share capital) can only 
be allotted pursuant to a rights issue.

The power will last until the conclusion of the next AGM 
of the Company or, if earlier, 30 June 2015. The Directors 
have no present intention of exercising this authority, 
although they have confirmed that should the power 
authorised in Resolution 15 part (b) be utilised then all 
Directors would stand for re-election at the next AGM.

As at 3 April 2014, the Company held 370,801 ordinary 
shares in the capital of the Company as treasury shares. 

Resolution 16 will, if passed, give the Directors 
power, pursuant to the authority to allot granted under 
Resolution 15, to allot equity securities (as defined 
in sections 560 (1)-(3) of the Companies Act 2006 
(the “2006 Act”) or sell treasury shares for cash on a non 
pre-emptive basis without first offering them to existing 
shareholders in proportion to their existing shareholdings 
in limited circumstances. In light of the ABI guidelines 
described in relation to Resolution 15 above, this authority 
will permit the Directors to allot equity securities:

(b 

(a)   in relation to a pre-emptive rights issue only, up 
to a maximum nominal amount of £10,211,537 
(representing approximately two-thirds of the 
Company’s issued ordinary share capital excluding 
treasury shares) as at 3 April 2014; and
 in any other case up to a maximum nominal value 
of £770,500, representing approximately 5% of 
the issued share capital of the Company as at 
3 April 2014 (the latest practicable date prior 
to publication of this Notice of Annual General 
Meeting) otherwise than in connection with 
an offer to existing shareholders.

Resolutions 15 and 16 – Authority to allot shares 
and disapply pre-emption rights
The Association of British Insurers (ABI) guidelines issued 
in December 2008 state that ABI members will permit, 
and treat as routine, resolutions seeking authority to allot 
shares representing up to two-thirds of the Company’s 
issued share capital. The guidelines provide that the extra 
routine authority (that is, the authority to allot shares 
representing the additional one-third of the Company’s 
issued share capital) can only be used to allot shares 
pursuant to a fully pre-emptive rights issue.

At the AGM of the Company held on 17 May 2013, 
the Directors followed these guidelines and were 
given authority to allot relevant securities up to an 
aggregate nominal amount of £10,108,161, representing 
approximately two thirds of the issued share capital of 
the Company as at 2 April 2013. This authority is due 
to expire at the end of this year’s AGM. 

The Directors have no present intention of exercising this 
authority and the authority, if granted, will expire at the 
conclusion of the next AGM of the Company or, if earlier, 
on 30 June 2015.

Resolutions 17 and 18 – Authority to buy back shares
These special resolutions give the Company authority 
to make market purchases of its own ordinary and 9% 
cumulative preference shares in the market as permitted 
by the 2006 Act. The authorities set the minimum 
and maximum prices and limit the number of shares 
that could be purchased to 6,126,922 ordinary shares 
(representing approximately 10% of the issued ordinary 
share capital as at 3 April 2014) and 1,394,587 9% 
cumulative preference shares (representing 100% 
of the issued 9% cumulative preference shares as 
at 3 April 2014).

The authorities, if granted, will expire at the conclusion of 
the next AGM of the Company, or, if earlier, 30 June 2015. 

John Menzies plc 
132

Annual Report 2013Strategic Report  
Governance Reports 

02 – 41
42 – 79

80 – 128
Financial Statements 
Shareholder Information  129 – 136

The Directors have no present intention of exercising the 
authority to purchase the Company’s 9% cumulative 
preference shares but will keep the matter under review, 
taking into account the financial resources of the 
Company, the Company’s share price and future funding 
opportunities. The authority will only be exercised if the 
Directors believe that to do so would result in an increase 
in earnings per share and would be in the interests of 
shareholders generally.

As at 3 April 2014, the Company held 370,801 ordinary 
shares in the capital of the Company as treasury shares. 
It may make purchases of its own ordinary shares, 
taking into account the financial resources of the 
Company, the Company’s share price and future funding 
opportunities. The authority will only be exercised if 
the Directors believe that to do so would result in an 
increase in earnings per share and would be in the 
interests of shareholders generally. Any purchases 
of ordinary shares would be by means of market 
purchases through the London Stock Exchange.

Listed companies purchasing their own shares are 
allowed to hold them in treasury as an alternative to 
cancelling them. No dividends are paid on shares 
whilst held in treasury and no voting rights attach 
to treasury shares.

Resolution 19 – Length of Notice of Meeting
Before the introduction of the Companies (Shareholders’ 
Rights) Regulations 2009 in August 2009, the minimum 
notice period permitted by the 2006 Act for general 
meetings (other than AGMs) was 14 days. One of the 
amendments made to the 2006 Act by the Regulations 
was to increase the minimum notice period for general 
meetings of listed companies to 21 days, but with 
the ability for companies to reduce this period back 
to 14 days (other than for AGMs) provided that two 
conditions are met. The first condition is that a company 
offers a facility for shareholders to vote by electronic 
means. This condition is met if a company offers a facility, 
accessible to all shareholders, to appoint a proxy by 
means of a website. The second condition is that there 
is an annual resolution of shareholders approving the 
reduction of the minimum notice period from 21 days to 
14 days. The Directors have confirmed that they will only 
use the shorter notice period in limited circumstances 
where the proposal in question is time sensitive and the 
short notice would clearly be to the advantage of 
shareholders as a whole.

The Board is therefore proposing Resolution 19 as a 
special resolution and for it to be effective until the 
Company’s next AGM when it is intended to propose 
that the approval be renewed.

Recommendation
The Directors consider all these Resolutions to be in the 
best interests of the Company and its shareholders as 
a whole, consistent with the Directors’ duty to act in the 
way most likely to promote the success of the Company 
for the benefit of its shareholders as a whole, and 
unanimously recommend that you vote in favour of them.

Notes to the Notice of Annual 
General Meeting (“AGM”)
1. 

 Information about the AGM is available from the 
Company’s website: www.johnmenziesplc.com.

2.    As a member, you are entitled to appoint one or 
more proxies to exercise all or any of your rights 
to attend, speak and vote at the AGM. A proxy 
need not be a member of the Company. You may 
appoint more than one proxy provided each proxy 
is appointed to exercise rights attached to different 
shares. You may not appoint more than one proxy 
to exercise the rights attached to any one share.

3.    A form of proxy is enclosed. To be valid, your form 

of proxy and any power of attorney or other authority, 
if any, under which it is signed or a notarially certified 
copy of that power of attorney or authority should 
be sent to Computershare Investor Services at 
The Pavilions, Bridgwater Road, Bristol BS99 6ZZ 
so as to arrive no later than 48 hours before the 
commencement of the AGM. 

4.    It is possible for you to submit your proxy votes online. 
Further information on this service can be found on 
your proxy form, or if you receive communications 
from us electronically, voting information will be 
contained within your email broadcast. 

5.    If you appoint a proxy, this will not prevent you 
attending the AGM and voting in person if you 
wish to do so.

6.    The right to vote at the AGM is determined by 

reference to the Company’s register of members as 
at the close of business on Wednesday 14 May 2014 
or, if the AGM is adjourned, at 5pm on the day two 
days prior to the adjourned meeting. Changes to 
entries on that register after that time shall be 
disregarded in determining the rights of any 
member to attend and vote at the AGM. 

7.    As a member, you have the right to put questions at 
the AGM relating to the business being dealt with at 
the AGM.

8.    Any person to whom this notice is sent who is a 

person nominated under section 146 of the 2006 Act 
to enjoy information rights (a ‘Nominated Person’) 
may, under an agreement between them and the 
member by whom they were nominated, have a right 
to be appointed (or to have someone else appointed) 
as a proxy for the AGM. If a Nominated Person has 
no such proxy appointment right or does not wish 
to exercise it, they may, under any such agreement, 
have a right to give instructions to the member as 
to the exercise of voting rights.

9.    The statement of the rights of members in relation 

to the appointment of proxies in Notes 2, 3 and 4 
above does not apply to Nominated Persons. The 
rights described in these paragraphs can only be 
exercised by members of the Company.

John Menzies plc 
133

Annual Report 2013Shareholder Information: 
Notice of Annual General Meeting continued

10.   As at 3 April 2014, the Company’s issued ordinary 

14.   The Company may treat as invalid a CREST 

share capital comprised 61,640,026 ordinary shares 
of 25p each, and the Company held 370,801 of 
its own ordinary shares of 25p each in Treasury. 
Each ordinary share carries the right to one vote at 
a general meeting of the Company and, therefore, 
the total number of voting rights in the Company 
as at 3 April 2014 is 61,269,225.

11.   CREST members who wish to appoint a proxy 

or proxies by utilising the CREST electronic proxy 
appointment service may do so for the AGM and any 
adjournment(s) thereof by utilising the procedures 
described in the CREST Manual. CREST personal 
members or other CREST sponsored members, 
and those CREST members who have appointed a 
voting service provider(s), should refer to their CREST 
sponsor or voting service provider(s), who will be 
able to take the appropriate action on their behalf.

12.   In order for a proxy appointment made by means of 
CREST to be valid, the appropriate CREST message 
(a “CREST Proxy Instruction”) must be properly 
authenticated in accordance with Euroclear UK & 
Ireland Limited’s (EUI) specifications and must 
contain the information required for such instructions, 
as described in the CREST Manual. The message 
must be transmitted so as to be received by the 
issuer’s agent (ID 3RA50) so as to arrive no later than 
48 hours before the commencement of the AGM. 
For this purpose, the time of receipt will be taken to 
be the time (as determined by the timestamp applied 
to the Shareholder information message by the 
CREST Applications Host) from which the issuer’s 
agent is able to retrieve the message by enquiry 
to CREST in the manner prescribed by CREST.

13.   CREST members and, where applicable, their CREST 
sponsors or voting service providers should note that 
EUI does not make available special procedures in 
CREST for any particular messages. Normal system 
timings and limitations will therefore apply in relation 
to the input of CREST Proxy Instructions. It is the 
responsibility of the CREST member concerned to 
take (or, if the CREST member is a CREST personal 
member or sponsored member or has appointed 
a voting service provider(s), to procure that his 
CREST sponsor or voting service provider(s) take(s)) 
such action as shall be necessary to ensure that a 
message is transmitted by means of the CREST 
system by any particular time. In this connection, 
CREST members and, where applicable, their CREST 
sponsors or voting service providers are referred, in 
particular, to those sections of the CREST Manual 
concerning practical limitations of the CREST 
system and timings.

Proxy Instruction in the circumstances set out in 
Regulation 35(5)(a) of the Uncertificated Securities 
Regulations 2001.

15.   Under section 338 of the 2006 Act, members may 
require the Company to give, to members of the 
Company entitled to receive this Notice of AGM, 
notice of a resolution which may properly be moved 
and is intended to be moved at the AGM. Under 
section 338A of that Act, members may request 
the Company to include in the business to be dealt 
with at the AGM any matter (other than a proposed 
resolution) which may properly be included in 
the business. 

16.   It is possible that, pursuant to requests made by 

members of the Company under section 527 of the 
Companies Act 2006, the Company may be required 
to publish on a website a statement setting out any 
matter relating to: (i) the audit of the Company’s 
accounts (including the auditor’s report and the 
conduct of the audit) that are to be laid before the 
AGM: or (ii) any circumstances connected with an 
auditor of the Company ceasing to hold office since 
the previous meeting at which annual accounts and 
reports were laid in accordance with section 437 
of the 2006 Act. The Company may not require the 
members requesting any such website publication 
to pay its expenses in complying with sections 527 
or 528 of the 2006 Act. Where the Company is 
required to place a statement on a website under 
section 527 of the Companies Act 2006, it must 
forward the statement to the Company’s auditor 
not later than the time when it makes the statement 
available on the website. The business which may 
be dealt with at the AGM includes any statement 
that the Company has been required under section 
527 of the 2006 Act to publish on a website.

Documents
The following documents are available for inspection 
on any day (except Saturday, Sunday and Bank Holidays) 
from the date of sending this Notice of AGM up to and 
including the date of the AGM during usual business 
hours at the registered office of the Company and at 
the offices of Maclay Murray & Spens LLP, One London 
Wall, London EC2Y 5AB. On the date of the AGM, they 
will be available for inspection at the venue of the AGM 
from 1pm until the conclusion of the meeting:

(a)    copies of the Directors’ service contracts with 

the Company; and

(b)    the terms of appointment of the Non-Executive 

Directors of the Company.

John Menzies plc 
134

Annual Report 2013Shareholder Information: 
General Information

Strategic Report  
Governance Reports 

02 – 41
42 – 79

80 – 128
Financial Statements 
Shareholder Information  129 – 136

Internet
The Group operates a website which can be found at 
www.johnmenziesplc.com. This site is regularly updated 
to provide you with information about the Group and 
each of its operating divisions. In particular, all of the 
Group’s press releases and announcements can be 
found on the site together with copies of the 
Group’s accounts.

John Menzies IR App
The Group has an investor relations App for iPhone and 
iPad users. The App provides users with the latest share 
price, regulatory and business news, annual/interim 
reports and presentations. The App can be downloaded 
via the Company website or by visiting your App store.

Share Registrar and Shareholder Enquiries
Any enquiries concerning your shareholding should be 
directed to the Company’s Registrar and clearly state the 
shareholder’s name, address and Shareholder Reference 
Number (SRN). The contact details are:

Call: 0870 703 6303
Web: www.investorcentre.co.uk
Email: www.investorcentre.co.uk/contactus
Write: The John Menzies plc Registrar, Computershare 
Investor Services PLC, The Pavilions, Bridgwater Road, 
Bristol BS99 6ZZ

The Registrar should be notified in writing 
promptly of any change in a shareholder’s address. 
Computershare’s online Investor Centre also enables 
you to view your shareholding and update your address 
and payment instructions online. You can register at 
www.investorcentre.co.uk. In order to register, you will 
need your Shareholder Reference Number (SRN), which 
you can find on your share certificate or tax voucher.

Share Price
The current share price of John Menzies plc ordinary 
shares can be seen on the Group’s website,  
www.johnmenziesplc.com.

Telephone Share Dealing Service
A share dealing service has been arranged with 
Stocktrade which provides a simple way of buying 
or selling John Menzies shares.

Call: +44 131 240 0414
quote reference John Menzies plc dial and deal

Charges
Commission will be 0.5%, subject to a minimum of 
£17.50. Please note that UK share purchases will be 
subject to 0.5% stamp duty. There will also be a PTM 
(panel for takeovers and mergers) levy of £1 for single 
trades in excess of £10,000.

Settlement
When buying shares you will be required to pay for your 
transaction at the time of the deal by debit card and you 
should ensure that you have sufficient cleared funds 
available in your debit card account to pay for the shares 
in full.

ShareGift
If you have only a small number of shares which would 
cost more for you to sell than they are worth, you may 
wish to consider donating them to the charity ShareGift 
(Registered Charity 1052686) which specialises in 
accepting such shares as donations. There are no 
implications for Capital Gains Tax purposes (no gain or 
loss) on gifts of shares to charity and it is also possible 
to obtain income tax relief.

Call: 020 7930 3737
Web: www.sharegift.org
Email: help@sharegift.org

Analysis of Shareholding
at 31 December 2013

Shareholding
1-1,000
1,001-5,000
5,001-10,000
10,001-100,000
Over 100,000
Total

Number of
 holders
3,408
468
61
114
64
4,115

Number of 
% of
shares
 holders
822,276
82.8
970,368
11.4
435,686
1.5
4,502,622
2.8
1.5 54,892,384
100 61,623,336

% of
shares
1.33
1.57
0.71
7.31
89.08
100

Payment of Dividends
It is in the interests of shareholders and the Company for 
dividends to be paid directly into bank or building society 
accounts. Any shareholder who wishes to receive 
dividends in this way should contact the Company’s 
Registrar to obtain a dividend mandate form.

9% Preference Shares
Dividends will be paid on 1 April 2014 and  
1 October 2014.

John Menzies plc 
135

Annual Report 2013Corporate calendar
(Provisional dates)

4 March 2014 

 Preliminary Announcement 
of Results

1 April 2014 

4 April 2014 

 Payment of Dividend on 9% 
Cumulative Preference Shares

 Annual Report and Notice of 
AGM released

16 May 2014 

Management Statement issued

16 May 2014 

Annual General Meeting

23 May 2014 

 Record date for Final Dividend 
on Ordinary Shares

20 June 2014 

 Payment of Dividend on 
Ordinary Shares

19 August 2014 

 Announcement of Interim Results

1 October 2014 

 Payment of Dividend on 9% 
Cumulative Preference Shares

24 October 2014 

 Record date for Interim Dividend 
on Ordinary Shares

11 November 2014   Management Statement issued

21 November 2014   Payment of Interim Dividend 

on Ordinary Shares

Shareholder Information: 
General Information continued

Ordinary Dividends
A Final Dividend of 18.8p per share was proposed 
by the Directors on 3 March 2014, and will paid on 
20 June 2014 to shareholders on the Register as at 
the close of business on 23 May 2014.

Any Interim Dividends for 2014 will be paid on 
21 November 2014 to shareholders on the register 
on 24 October 2014.

Investor Relations
The Group accounts can be downloaded from our 
website. For other investor relations enquiries, please 
contact us at:

Call: 0131 225 8555
Fax: 0131 220 1491
Web: www.johnmenziesplc.com
Email: info@johnmenziesplc.com
Write: John Menzies plc, 2 Lochside Avenue,  
Edinburgh Park, Edinburgh, EH12 9DJ

Principal Advisers
Auditors
Ernst & Young LLP
Ten George Street
Edinburgh EH2 2DZ

Corporate Financial Advisers and Joint Brokers
Numis Securities Ltd
The London Stock Exchange Building
10 Paternoster Square, London EC4M 7LT

Joint Brokers
Brewin Dolphin
48 St Vincent Street, Glasgow G2 5TS

Principal Business Addresses
John Menzies plc
2 Lochside Avenue, Edinburgh Park,  
Edinburgh, EH12 9DJ
Tel: +44 (0) 131 225 8555
Fax: +44 (0) 131 220 1491
Email: info@johnmenziesplc.com

Menzies Distribution
2 Lochside Avenue, Edinburgh Park,  
Edinburgh EH12 9DJ
Tel: +44 (0) 131 467 8070
Fax: +44 (0) 131 469 4797

Menzies Aviation
4 New Square, Bedfont Lakes,  
Feltham, Middlesex, TW14 8HA
Tel: +44 (0) 20 8750 6000
Fax: +44 (0) 20 8750 6001

John Menzies plc 
136

Annual Report 2013Design and production:  
CarnegieOrr +44(0)207 610 6140
www.carnegieorr.com

The paper used in this Report is  
derived from sustainable sources

John Menzies plc 
2 Lochside Avenue,  
Edinburgh Park,  
Edinburgh, EH12 9DJ 
Tel: +44 (0) 131 225 8555 
Fax: +44 (0) 131 220 1491 
Email: info@johnmenziesplc.com 
Web: www.johnmenziesplc.com

Registered in Scotland with company number SC34970 
Registered office address as above

J

o

h

n

M

e

n

z

i

e

s

p

l

c

A

n

n

u

a

l

R

e

p

o

r

t

a

n

d

A

c

c

o

u

n

t

s

2

0

1

3