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John Menzies plc

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FY2017 Annual Report · John Menzies plc
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Annual Report and Accounts 2017

At a Glance

Highlights of the Year

John Menzies plc provides essential support services to fast-moving markets, 
operating 24/7 in 36 countries around the world.

MENZIES 
AVIATION

  For more see our  
Business Review on p14

Ground Handling

We provide front-line airport 
services both above and below 
the wing, ensuring passengers 
and aircraft complete journeys 
efficiently and on schedule.

Fuelling

Cargo Handling

Executive Services

We provide into-plane  
fuelling services and fuel  
farm management to airlines, 
airports, oil companies and 
other partners across the world.

We facilitate transportation  
of goods by accepting,  
storing and preparing cargo  
for worldwide transit with  
our airline customers.

Our Executive Services offering, 
which includes services such as 
lounge provision and meet-and-
greet, enhances the comfort  
and convenience of executive 
and VIP air travel.

Offline Services

Cargo Forwarding

We support airline customers 
with enabling services, such  
as maintenance, which take 
place outside the scope of  
their regular flying schedules.

Our neutral Cargo Forwarding 
services provide shippers with 
the most convenient and 
competitive way to move 
consignments around the world.

MENZIES  
DISTRIBUTION

Profit Before Tax

£26.7m

 35%

Underlying Operating Profit

£77.9m

 41%

Operating Cash Flow

£109.9m

 47%

Dividend Per Share

20.5p

 11%

1-48

Governance  
Reports 
Chairman’s Introduction 

50-90
50

Financial  
Statements 
Independent Auditor’s Report 

Strategic  
Report 
At a Glance

Highlights of the Year 

Menzies Aviation 

Menzies Distribution 

Chairman’s Statement 

1

2

4

6

8

10

12

14

Board Structure 

Board of Directors 

Corporate Governance Statement 

Nomination Committee Report 

52

54

59

51

Group Income Statement 

Statement of Comprehensive Income 

103

Balance Sheets 

Statements of Changes in Equity 

Market Review/Menzies Aviation 

Market Review/Menzies Distribution 

Our Business Model 

Business Review/Menzies Aviation 

Audit Committee Report 

61

Statements of Cash Flows 

Human Resources Committee Report  66

Notes to the Accounts 

Remuneration Committee Report 

Directors’ Report 

67

84

Five Year Summary 

Subsidiary, Joint Venture  
and Associate Undertakings 

Business Review/Menzies Distribution  24

Statement of Directors’ Responsibilities  90

Chief Financial Officer’s Review 

Risk Management 

Responsible Business 

28

32

38

Shareholder  
Information 
Notice of Annual General Meeting 

177-187
177

General Information 

184

91-176
91

102

104

105

107

108

160

161

  For more see our  
Business Review on p24

John Menzies plc Annual Report and Accounts 2017

1

 
 
MENZIES  
AVIATION

Our customers are entitled  
to expect the best, so we aim  
to deliver nothing less than 
excellence, from touchdown  
to takeoff.

For more see our Business Review on p14

What We Do

Lounges

We offer landside and airside 
services tailored to our 
customers’ needs, timed to  
their schedules and delivered  
by teams with the knowledge, 
tools and passion to set the 
highest standards worldwide.

Performance Overview

Underlying Operating Profit

£58.8m

 72%

Eventyr Lounge  
elevates our Executive 
Services offer

 For more see our Strategy 
in Action on p21

ASIG: A NEW 
FUELLING 
FRONTIER

Aviation  
Strategic Priorities

SETTING THE 
HIGHEST STANDARDS  
FOR SAFETY, SECURITY  
AND PERFORMANCE

HAVING THE DEEPEST 
COMBINATION OF  
SERVICE PORTFOLIO  
AND GEOGRAPHY

HAVING THE MOST 
SOPHISTICATED  
TECHNICAL SOLUTIONS

1   

2  

3  

 For more see p14

For more see our Strategy 
in Action on p16

For more see p15

2

John Menzies plc Annual Report and Accounts 2017

John Menzies plc Annual Report and Accounts 2017

3

13:10 GMT 

Brian Wood, Ramp Agent,  
takes part in the turnaround  
of a wide-bodied aircraft.

Strategic Report Financial StatementsShareholder InformationGovernance Reports MENZIES  
DISTRIBUTION

Providing time-critical 
logistics and delivery, around 
the clock, against the clock, 
since 1833.

07:50 GMT Nadia Grocott, Parcels Operative,  
begins her round in Central London.

GNEWT CARGO: 
OUR LEAP INTO 
ELECTRIC 
VEHICLE 
DELIVERIES

What We Do

We provide logistics services, 
specialising in the consolidation 
and delivery of time-sensitive 
goods to retail, newstrade, 
parcel and freight sectors  
across the whole of the UK  
and the Republic of Ireland.

Performance Overview

Underlying Operating Profit

£24.8m

 0.4%

Distribution  
Strategic Priorities

NATIONAL PRESENCE 

MULTIPLE VALUE 
PROPOSITIONS

COMPETITIVE 
ADVANTAGE

FOCUS ON HIGH 
STREET B2B

OPTIMISE EXISTING 
RESOURCES 

1  

2  

3  

4  

5  

For more see our Business Review on p24

For more see p24

For more see our Strategy 
in Action on p26

For more see p25

4

John Menzies plc Annual Report and Accounts 2017

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5

10:45 GMT 

Chris Powley, Multi-Drop Collection 
Delivery Driver, passes near 
Kinlochlewe, Scotland, on an 
outbound consumer delivery run.

Financial StatementsShareholder InformationGovernance Reports Strategic Report Chairman’s Statement

LOOKING TO THE FUTURE

Dr. Dermot F. Smurfit
Chairman

Dear Shareholder, 

A Robust Platform
My first full year as Chairman of 
John Menzies plc has proven to  
be an exhilarating one that has 
strongly reinforced my belief in  
the significant potential that exists 
within the Group. The acquisition  
of ASIG at the beginning of 2017  
was a transformational deal that 
substantially increased the pipeline 
of opportunities available to us and, 
significantly, represented a step 
change in the trajectory of our 
Aviation business. Unsurprisingly, 
therefore, the seamless integration 
of ASIG into our operations was a 

key focus during 2017. To ensure  
a robust platform was in place  
to support the enlarged business,  
a dedicated integration team  
was established and tasked with  
the successful integration of ASIG 
and anticipated synergy delivery.  
I am pleased to report that the 
integration team is delivering on 
time and exceeding the projected 
synergy target.

From a Group structure perspective, 
I, together with my fellow Board 
members, continue to believe there 
is strategic merit in and potential 
shareholder value to be created  
by separating the Aviation and 

Distribution Divisions into strategically 
focused and independent businesses. 

Accordingly, following termination of 
discussions with the DX (Group) plc 
and as announced in our Trading 
Update in November 2017, the Board 
appointed NM Rothschild to assist  
in undertaking a strategic review  
of Distribution with the objective  
of assessing the optimum route  
to split the Group and create two 
strong market players. Following  
the review, a sale process for 
Menzies Distribution has begun.

MY FIRST FULL YEAR AS CHAIRMAN 
OF JOHN MENZIES PLC HAS PROVEN 
TO BE AN EXHILARATING ONE  
THAT HAS STRONGLY REINFORCED 
MY BELIEF IN THE SIGNIFICANT 
POTENTIAL THAT EXISTS WITHIN 
THE GROUP.

 Read our Business Reviews on p14 and p24

Governance
In our journey to be regarded  
as the undisputed market leader  
in the Aviation Services industry  
in terms of the quality of service  
we provide, we recognise that we 
must distinguish ourselves from  
our competitors through setting the 
highest standards in safety, security 
and performance. Our continuous 
drive to enforce standardisation  
and transparency across our 
networks is critical to achieving  
this, together with the rigorous 
corporate governance systems and 
processes we have implemented 
that ensure risks are mitigated  
and quality prioritised. As detailed 
later in this document, health,  
safety and security are at the heart 
of our business activities; optimum 
health, safety and security practices 
promote the interests of our 
stakeholders and are fundamental  
to the welfare of our People and the 
success of the Group more generally. 

Board Changes
Dermot Jenkinson, the Company’s 
longest serving Director, intimated 
his intention to retire from the Board 
in August of last year. Dermot formally 
stepped down at the end of October 
2017, having first been appointed to 

the Board in 1985 as an Executive 
Director and serving as a Non-
Executive Director from 1999 
onwards. I would, again, like to  
thank Dermot for the outstanding 
contribution he made to the Group 
throughout his 32 year tenure; over 
the years he not only provided 
continued representation of the 
founding Menzies family’s interests, 
but also possessed a deep insight 
and knowledge of our business 
which, when coupled with  
his astute business acumen,  
proved invaluable.

I was delighted to welcome  
a new Non-Executive Director, 
Philipp Joeinig, to the Board in  
June 2017. Philipp’s considerable 
Aviation Services and management 
consultancy experience serves to 
broaden the Board’s knowledge 
base and skillsets and also 
strengthens the Group’s overall 
leadership as it positions itself to 
become the market leader in the 
Aviation Services industry. I am 
confident that our current Board, 
together with Senior Management,  
is well-positioned to drive the Group’s 
strategic objectives and priorities in 
2018 and tackle the ever-changing 
needs of our operations.

Looking Forward
Throughout 2018 we will remain on 
our quest to become the premium 
provider in the Aviation Services 
industry. We will continue to explore 
ways of creating shareholder  
value through optimisation of the 
Group’s structure whilst investing  
in infrastructure and innovation 
throughout our networks. 
Underpinning this will be the required 
investment in our People, which 
remains a high priority for the Board 
as evidenced by the constitution of 
our new Human Resources Board 
Committee at the beginning of 2017 
and the inaugural appointment of 
Claire Hall as Group EVP People. As  
a people-focused business these are 
both developments that I am excited 
about and which underline our strong 
commitment to investing in our most 
valued resource.

Both myself and the rest of your 
Board look forward to 2018 with 
renewed vigour.

Dr. Dermot F. Smurfit 
Chairman
12 March 2018

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Financial StatementsShareholder InformationGovernance Reports Strategic Report Market Review/Menzies Aviation

A SECTOR IN GROWTH

Menzies Aviation operates in a range of markets that serve  
the needs of the growing Aviation Services sector.

Ground Handling
The Ground Handling market 
provides operational and logistical 
support to the world’s airlines. 
Participants in the market include 
airline inhouse operations, airports 
and outsourced providers such as 
Menzies Aviation. 

Ground handlers perform the 
processes which allow an aircraft  
to be ‘turned’, an industry term  
that covers receiving an incoming 
flight, offloading passengers and 
their belongings, and preparing it  
to depart again on its next journey. 

The marketplace is highly 
fragmented, with many small 
handlers – limited in the services 
they offer or the locations in which 
they operate – and a handful of  
large businesses with international 
portfolios. The four largest handlers 
account for approximately 10%  
of the Ground Handling market.

In 2017 approximately 36m turns 
were carried out globally, of which 
an estimated 10.2m were outsourced 
by the airlines. By 2021 it is expected 

there will be approximately  
44m aircraft turns undertaken 
globally, of which around 12.2m  
will be outsourced.

properly equipped to meet the 
exacting standards demanded  
of them. 

A combination of general growth  
in the air passenger market, 
expected to be 4.7% per annum 
according to Boeing’s Current 
Market Outlook 2017-2036; 
particular growth amongst low- 
cost carriers, for whom outsourced 
Ground Handling is typically central 
to their business model; and a 
general trend towards increased 
outsourcing amongst full-service 
airlines is expected to maintain the 
pressure to outsource operations 
over the medium to long-term. 

Businesses undertaking airport 
operations require a range of 
certifications, training and vetting  
to address issues of safety and 
security. Significant investment  
in equipment to establish each 
operating location is also needed, 
together with substantial insurance 
cover levels and a reputation strong 
enough to reassure airlines and 
airport authorities that they are 

Fuelling 
Providers in the Fuelling market 
offer two distinct services: into-plane 
fuelling (“ITP”), which deals with the 
delivery of fuel to individual aircraft 
in preparation for their upcoming 
journeys, and fuel farm management 
(“FFM”), which is concerned with  
the storage, management and 
accounting of fuel supplies on 
airport campuses.

Oil companies often maintain a 
strong market presence, retaining 
partial ownership of ITP agents or 
sub-contracting ITP and storage 
services to companies such as 
Menzies Aviation, whilst retaining 
ownership of physical assets. In 
North America, airline customers 
usually outsource these services  
to service providers such as  
Menzies Aviation individually  
or through consortia. 

Environmental and safety risks are  
a primary concern in both these 

sectors. In delivering fuel supplies to 
aircraft, ITP agents follow a strictly 
controlled process which accords 
with the specifications of both the 
airline and the manufacturer; FFM 
providers are charged with ensuring 
that only clean fuel of the requisite 
quality is stored and distributed  
via their facility.

Both providers must also satisfy  
the rigorous legislative conditions, 
local and otherwise, and meet 
industry benchmarks and customer 
requirements.

Participants in the Fuelling market 
face the same requirements as 
ground handlers with regard to 
security, control, certification, training 
and vetting. They must also apply  
an increased focus on environmental 
issues, due to the risks associated 
with handling petroleum-based 
products. Large initial investments  
in station equipment, substantial 
insurance cover levels and adherence 
to exacting government and industry 
standards are essential to the 
establishment and continuance  
of Fuelling operations.

Cargo Handling
The Cargo Handling market serves 
the demand for the quick and reliable 
transportation of high-value, time-
sensitive cargo throughout the world. 
While land or sea routes are utilised 
for approximately 99% of all cargo 
volume, companies typically choose 
to fly the most costly or perishable 
items – which account for 35% of 
international trade by value, if only 1% 
by volume – where prompt delivery  
is worth the additional expense. 

Over 50m metric tonnes of cargo are 
transported annually by air. There is 
significant concentration around the 
world’s emerging markets, with nearly 
50% of tonnage passing through the 
Middle East and South East Asia. 

According to Boeing’s Current Market 
Outlook 2017-2036, air cargo traffic  
is forecast to grow 4.2% annually 
over the next two decades.

Cargo Handling requires approval 
from the appropriate regional 
regulator together with significant 
investment in infrastructure and 
equipment, although this is likely  

to decline as digital technology, 
capable of automating its processes, 
spreads.

Cargo Forwarding
Within the air cargo market, carrying 
capacity is sold in units of a fixed, 
minimum size. However, demand 
exists to send smaller shipments  
and is served by freight forwarders 
or consolidators, such as Air Menzies 
International, that purchase carrying 
capacity in bulk and resell it to their 
customers in smaller portions.

Typically a freight forwarder does 
not move goods but rather arranges 
their transit and may provide related 
services such as collection, customs 
clearance, transportation, security 
clearance, security screening, 
documentation and storage. 

Establishing a broad service offering 
of this kind requires investment in 
key equipment, such as security 
scanners, warehousing capacity,  
and, most importantly, specialist 
industry knowledge and excellent 
relationships with airlines.

8

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Strategic Report Financial StatementsShareholder InformationGovernance Reports Market Review/Menzies Distribution

OPPORTUNITIES AHEAD

Menzies Distribution leverages its network and historical expertise  
to serve a portfolio of markets in the UK and Irish logistics sectors.

Print Media
The Print Media market largely 
comprises the ‘newstrade’, the 
publishing and distribution of news 
and magazine products throughout 
the UK and the Republic of Ireland. 

Publishers produce the material  
and convey it to wholesalers, such  
as Menzies Distribution, for onward 
delivery to retailers. In the course  
of a distribution cycle, a wholesaler 
must break down bulk product, pick 
and pack titles into orders specific  
to each retail customer and provide 
‘final mile’ delivery to their locations 
within testing deadlines. 

The marketplace is challenging,  
with print volumes declining in  
the face of increasing digitisation 
and falling advertising revenues. 
Wholesalers must leverage 
economies of scale and find 
technical or process improvements 
on an ongoing basis to offset the 
resulting decline in revenues.

Entry to this market requires a high 
level of investment in an appropriate 

depot network, sophisticated IT  
and automated processing systems, 
together with exclusive publisher 
contracts.

Parcel Logistics
The UK Parcel Logistics market 
provides a cost-effective means  
for consumers and businesses  
to move consignments of goods 
around the country.

Packages are collected from 
businesses or consumers by vehicles 
associated with the major parcel 
networks and then brought to their 
sortation hubs. After being sorted 
into trunk-loads by geography and 
class of service, bulk parcel supplies 
are then carried to distribution 
centres where they are divided into 
vehicle runs for final mile delivery. 

In some areas, this final mile 
distribution will be undertaken by 
the major carriers themselves; in 
others, regional agents or neutral 
consolidators, such as Menzies 
Distribution, will perform the  
service on behalf of the carriers.

The market is experiencing a period of 
sustained growth, driven by the boom 
in e-commerce: according to Mintel’s 
Courier and Express Delivery UK 2017 
report, 2.8bn packages and parcels 
were delivered in 2016, representing 
an increase of 65% since 2012, a figure 
which is projected to increase a 
further 33% by 2021.

Operating profitably in this market, 
particularly in high cost-to-serve 
areas such as Menzies Distribution’s 
territories in rural Scotland or 
Central London, requires volumes of 
considerable scale, a depot network 
fit to handle those volumes and 
significant investment in integrated 
IT systems. 

Retail Logistics
The UK Retail Logistics market 
supports the B2B distribution of 
products from warehouses and 
distribution centres for delivery  
to retail stores.

Product consignments are collected 
from distribution centres in bulk and 
then conveyed to individual high 

headquarters, travel hubs and 
commuters, particularly in the  
case of free publications, on behalf 
of their publishing customers. 

The decline of the traditional 
paid-for news and magazine market 
creates opportunities for the free 
market, and an increasing proportion 
of publishers are expressing an 
interest in transferring to free 
specialist distribution. 

Specialist media distributors  
such as JYL Hand to Hand benefit 
from long-standing relationships 
with clients and contracts that are 
typically negotiated in one to three 
year cycles. In certain key sectors 
there are also stringent security, 
licensing and process control 
requirements which are challenging 
to overcome.

street locations through a pattern  
of radial deliveries.

The market is benefiting from rising 
pressure on high street retail, which 
leads to businesses outsourcing 
retail logistics to maximise efficiency. 
The rapid and continuing growth of 
e-commerce is also injecting volume 
into this market. 

Entry into the Retail Logistics  
market requires scale, reputation, 
satisfaction of stringent licensing 
and insurance requirements and the 
ability to adhere to ever-tightening 
timeframes.

Specialist Media Distribution
Beyond the mass delivery of 
publications to retail outlets, a 
demand exists for such products to 
be provided in specialised locations 
outside the usual supply chain.

Micro-delivery specialists, such  
as Menzies Distribution’s business  
JYL Hand to Hand, distribute print 
media products to government 
departments, corporate 

10

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11

Strategic Report Financial StatementsShareholder InformationGovernance Reports Our Business Model

By utilising our highly skilled people, global infrastructure and other key 
resources in the delivery of a clearly defined strategy, John Menzies plc  
seeks to deliver stakeholder value and sustainable returns.

Inputs
Utilising our 
capabilities... 

Our People

We have a workforce  
of over 36,000 highly 
trained employees who 
drive our productivity. 

Our Infrastructure

Established network  
gives us the reach to 
serve customers from 
more than 265 locations 
on 6 continents.  

Our Relationships

We enjoy the hard-earned 
status of a trusted partner 
with many of the world’s 
major airlines. 

Our Strategy

We have a clear, 
globally-shared vision  
of how to forge success. 

Menzies Aviation’s earnings come from the following activities:

 For more see p8

Cargo Handling
Receiving cargo, storing and preparing it for transit, 
loading and unloading the consignment and readying 
it for onward transit. 

Ground Handling
Performing aircraft turns, 
managing passengers  
and handling baggage. 

Fuelling
Providing into-plane fuelling 
for airlines and managing  
fuel farms for our partners. 

Ground Handling Turns 
2017

1.4m

Fuelling Turns 
2017

3.7m

Cargo Handled (Tonnes) 
2017

1.6m

Cargo Forwarding
Wholesaling air cargo  
capacity to freight  
forwarders, couriers, 
packaging agents and  
customs agents.

Executive Services
Providing premium 
experiences for travellers  
via executive lounges, VIP 
meet-and-greet services,  
and more.

Offline Services
Handling key services  
for airline partners which  
take place away from  
frontline operations,  
such as maintenance  
or central load planning.

Outputs
Delivering 
value for… 

Employees

We offer varied careers  
in dynamic environments, 
keeping our employees 
engaged and delivering 
results. 

Customers

We work in partnership 
with our customers  
to ensure our service 
offering is the correct one 
to help them meet their 
own business challenges. 

Stakeholders

We maintain clear 
oversight of our 
operations, ensuring that 
our business decisions 
generate real value for 
our stakeholders. 

Our Values

We foster a culture  
of excellence, trust, 
respect and pride. 

How we  
deliver value

Safety and Security
Our exacting standards, 
driven by our expert safety 
and security teams, provide 
clear frameworks for safe 
operations across the Group.

Standardisation
We build consistent, best 
practice ways of working 
which are followed across  
our networks to maximise 
performance.

Innovation
We prioritise new thinking  
in order to find innovative 
ways of satisfying our 
customers and gaining 
competitive advantage.

Technology
We seek out and invest in the 
most sophisticated technical 
solutions to support stronger 
performance, improved data 
and greater efficiency.

Governance
We provide clear corporate 
governance and compliance 
processes and controls to 
drive quality, reduce risk and 
support effective working 
throughout our business.

  For further information 
on our strategic 
objectives see p15.

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Strategic Report Financial StatementsShareholder InformationGovernance Reports  
 
 
 
 
 
 
 
 
 
 
 
 
 
Business Review/Menzies Aviation

AN EXCELLENT YEAR 
DELIVERING STRONG GROWTH

2017 has been a very busy year for Menzies Aviation with the acquisition  
and successful integration of ASIG. Underlying operating profit was up  
72% to £58.8m, a record for the Division. 

Forsyth Black
President & Managing  
Director, Menzies Aviation

This is a result of not only the ASIG 
contribution but also the continuing 
growth of the underlying business, 
successful commercial and business 
development initiatives and our 
network-wide drive for margin 
improvement.

In acquiring ASIG we broadened our 
portfolio of customers and services. 
This, when combined with our existing 
portfolio and investment into systems 
and processes, significantly broadens 
our customer offering and creates 
many new business development 
opportunities. We are a major player 

in a structural growth market and  
we will look to expand into new 
territories as well as growing within 
our existing footprint.

Our commitment to our Excellence 
Manifesto that was launched in the 
business in Q2 of 2017 is making 
tangible progress. Centralised 
functions have a relentless drive for 
standardisation and efficiency and 
we are implementing this approach 
across our network. In 2017 we 
continued to invest to ensure we 
remain recognised as the leading 
player in the market, providing 

Where we operate 
Menzies Aviation manages  
its 212 operating locations  
in three regional segments:

  Americas
  EMEA
  Rest of World

 ‘ Excellence,  
from touchdown 
to takeoff’

Our Strategy
Menzies Aviation’s differentiator within the 
market is the quality of service it provides, 
and so its strategic programme is centred 
around a customer promise of ‘Excellence, 
from touchdown to takeoff’. 

Known as the ‘Excellence Manifesto’, the 
programme sets three objectives which  
our business pursues in order to achieve 
recognition as the undisputed, premium 
partner in the Aviation Services industry:

1

SETTING THE HIGHEST 
STANDARDS FOR SAFETY, 
SECURITY AND PERFORMANCE
Menzies Aviation distinguishes itself from 
other handlers by setting a stringent 
benchmark for safety and security 
performance, and demanding exceptional 
levels of service delivery.

2  

HAVING THE DEEPEST 
COMBINATION OF SERVICE 
PORTFOLIO AND GEOGRAPHY
Menzies Aviation strives to be the partner  
of choice for major airlines, and the natural 
choice for multi-service contracts, by 
offering the deepest possible portfolio of 
services at each station across its network.

3  

HAVING THE MOST 
SOPHISTICATED TECHNICAL 
SOLUTIONS
Menzies Aviation employs software and 
equipment which deliver the smoothest, 
most appealing service experience to our 
customers and the most organised, efficient 
approach to resourcing of any business in 
the Aviation Services market.

GMT

6
4
2
a turnaround.1

:

Peter Lett,  
Ramp Agent, 
prepares to unload 
baggage during  

14

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15

Strategic Report Financial StatementsShareholder InformationGovernance Reports  
 
Business Review/Menzies Aviation continued

Strategy in Action

ASIG: A new 
fuelling frontier

Following our acquisition of ASIG in February 
2017, excellent progress has been made in 
integrating the business into our network  
and developing many new opportunities  
for growth.

An inhouse design and build of a bespoke 
fuel management module that integrated 
with our existing billing systems was 
undertaken and deployed on the first day  
of solo operations, saving an estimated  
£1m investment in external software and 
ensuring total business continuity. 

Our synergy assumptions have been 
validated by detailed analysis of the business 
and we are pleased to have exceeded our 
original target. Further synergies are now 
being explored, as we seek to maximise  
the positive effect of combining two such 
substantial global infrastructures.

Feedback from our customers following  
the acquisition has been positive and we are 
actively exploring opportunities to introduce 
fuelling services to additional locations across 
the Menzies Aviation network.

ASIG has become a benchmark strategic 
success for Menzies Aviation: an acquisition 
that materially advances us in establishing 
the deepest possible service portfolio, in the 
widest possible range of locations.

Fuel volume pumped (litres) 
(Feb. to Dec. 2017) 

34 billion

1

2

3

GMT

Piotr Tapa,  
Aircraft Fueller, 
delivers a new  
fuel load to a 
Boeing 787 
Dreamliner.

5
3
4
1

:

Turnover

Underlying Operating Profit

£1,302.2m

£58.8m

 50%

 72%

airlines with a service provision  
that allows them to outsource their 
operations and therefore not invest 
in their own handling provisions. 

Our growth plans both commercially 
and on a business development front 
progressed during the year with 
excellent contract gain momentum 
and a far greater commercial focus 
on our key customers. In addition to 
the ASIG acquisition, we also made 
two other acquisitions, one in Gold 
Coast, Australia, and the other in 
Budapest, Hungary, both of which 
were bolt-on cargo businesses. 
These acquisitions complement 
existing operations and strengthen 
our product offering in the 
respective regions. 

The second half of the year brought 
with it some challenges outside of 
the Group’s control. Our operations 
experienced three hurricanes and  
an earthquake within a six week 
period. Operations in Sint Maarten 
were badly hit as the island was 
devastated by Hurricane Irma. 
Operations ceased for a period but 
are now gradually returning although 
it will not be until Q4 of 2018 that  
we expect a normal flight schedule 
to be in place. Operations in Florida 
were also impacted for a short while 
before returning to normal. However, 
our business model is resilient and 
our portfolio broad and diversified; 
the impact of these incidents was 
therefore absorbed by gains 
elsewhere in the business. 

During 2017 we continued our  
focus on margin improvement. This 
involved every station seeking to 
improve the returns that they make. 

We are almost at the end of the tail  
of contracts entered into some years 
ago that do not deliver acceptable 
returns. We did not retain the business 
of easyJet at London Gatwick, which 
involved some 60,000 annual turns 
and some £26m of annual revenue. 
Whilst this contract renewal was 
priced in line with our internal 
disciplines, we were, unfortunately,  
not successful. As this demonstrates, 
going forward we will always seek to 
match risk and reward. Importantly, 
there was no earnings dilution as a 
result of this loss. Across the ASIG 
portfolio we inherited a number of 
contracts that were sub-optimal.  
We have re-priced many but where 
we were unable to do so we either 
took decisive action to close the 
operations, as we did at JFK, New 
York, or we parted company amicably 
with our customer as was the case 
with Delta Air Lines at Atlanta.

The integration of ASIG is nearing  
a successful end. The transitional 
services agreement with the vendor, 
BBA Aviation plc, was exited  
on time on 31 July 2017 and the 
business is now fully integrated  
into our core systems. Synergy 
attainment has been a key focus  
and we are delighted that the initial 
annualised target of £10.5m for 2017 
was validated and exceeded. We 
now expect synergies to exceed 
£15m annually by the end of 2018.

Volumes across the network  
were positive. Absolute cargo 
volumes were up 5%, reflecting 
underlying volume improvement, 
new contracts and acquisitions. 
Ground Handling turns were up  
11% on an absolute basis. 

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This reflected prior year contract wins 
(particularly at London Gatwick), the 
addition of ASIG and was despite the 
loss of Alaska Airlines’ hub operation 
in Seattle that was insourced in April 
2017. During the year we carried out 
3.7m into-plane fuelling turns. Core 
volumes in the USA and the UK were 
slightly behind budget but this was 
offset by contract wins.

Commercially we had a very strong 
year with 150 net contract wins.  
The contracts were spread across 
the regions with 74 in the Americas, 
45 in EMEA and 31 in the Rest of the 
World. Significant contracts were won 
in Europe with IAG, in the Americas 
with American Airlines and Southwest 
Airlines, and in Australia with Cathay 
Pacific. We were disappointed to 
lose the business of Etihad at four 
locations in Australia and Amsterdam; 
this profitable business was lost 
despite the delivery of excellent 

service although we believe we were 
not destined to retain the contracts. 
Whilst this represents significant 
profit leakage to the Australian and  
Dutch businesses we are seeking  
to replace the tonnage with new 
customers or increased volume  
from existing customers and early 
signs are positive.

Renewing our existing business is 
vital and we were delighted to renew 
154 contracts representing £119m  
of revenue with no yield diminution. 
This is testament to our commercial 
offering and the safe and consistent 
service that we deliver.

In general, market pricing is sensible 
with major players seeming to focus 
on adequate returns. However, certain 
markets, most recently the UK,  
are still susceptible to new market 
entrants with low pricing models 
that we believe are not sustainable. 

We will always seek to match  
risk and reward and will not be 
drawn into a price war in any  
region. Quality and safe and secure 
operations that deliver on-time 
performance will always be our 
‘unique selling proposition’. This  
is evidenced by the launch of our 
Excellence Manifesto and continuing 
investment into industry-leading 
systems and processes. 

All three regions performed well 
during the year. In the Americas 
region the team performed very  
well given the scale of the new 
operations that ASIG brought, 
together with the challenge of 
expanding the underlying business. 
Significant opportunities now exist 
to cross-sell services and our 
commercial teams are working hard 
in this area. Following the acquisition 
we now have enhanced relationships 
with a number of US airlines and  

10:45 GMT Murray Finlayson and John Donaldson, Ramp Operatives at Edinburgh Airport.

we hope to be able to expand our 
offering to them beyond Fuelling. 
General contract momentum was 
encouraging with Ground Handling 
contracts won at Los Angeles with 
Sun Country Airlines and Fuelling 
contracts at San Francisco with 
American Airlines and Southwest 
Airlines. Key renewals with 
VivaAerobus at 25 locations in 
Mexico and Fuelling contracts with 
UPS at 14 locations in the USA were 
also secured. Within North America, 
the labour market continues to be 
difficult for all market participants  
as unemployment is at record  
low levels and staff retention is  
an industry-wide issue, leading to 
higher levels of overtime to support 
the operations. To secure service  
at a number of locations we have 
incurred extra cost that we have  
only been able to pass onto the 
airlines in certain locations. This is  
an ongoing area of focus for the 
Americas Management team.

EMEA, our largest geographical 
region, delivered a strong financial 
performance. Challenges materialised 
from the failure of Air Berlin and 
Monarch Airlines, as well as selective 
contract losses. In November, we 
secured a multi-airport deal with  
IAG across the UK, Scandinavia and 
the Republic of Ireland that includes 
the business of British Airways, 
Vueling, Iberia, Iberia Express and 
Aer Lingus. The deal included some 
key renewals but also the provision 
of new services such as de-icing in 
Edinburgh, Glasgow and Aberdeen 
as well as the opening of operations 
in Dublin where we will handle all 
of IAG’s flights excluding the hub 
operations of Aer Lingus. This is a 
significant multi-airport deal with  
a key global customer. The cargo 
business in the region had a good 
year with strong underlying volumes 
particularly in Prague, London 
Heathrow and Amsterdam. As 
previously mentioned, we bolstered 
our cargo presence in Eastern Europe 
with the acquisition of Farnair in 
Budapest which will complement 
our existing Ground Handling 
business and allows us to offer  

a full service provision to airlines. 
Key contracts were renewed during 
the year including a number of 
contracts inherited from ASIG  
at London Heathrow. Within the 
Fuelling business the UK performed 
very well with excellent operating 
standards. We also landed our first 
expansion of the fuels business  
in Europe outside of the UK with 
contracts to maintain and operate 
fuel farms and deliver into-plane 
fuelling at Nice and Bordeaux with 
World Fuel Services. Operations 
commenced on 1 January 2018. 
Significant opportunities exist  
to expand the Fuelling business 
throughout Europe and we are excited 
by the prospects. Disappointingly, 
our proposed joint venture with 
Oman Air in Oman has been hit by 
further delays outside our control 
and we do not have any visibility  
on when operations may start. 

In the Rest of the World, where  
our operations are more focused 
towards Cargo Handling, the 
business benefited from strong 
cargo volume. Key contract renewals 
were secured, with the exception  
of Etihad, and we prospered with a 
number of new contracts particularly 
with Asian carriers such as Air China, 
Sichuan Airlines and Vietnam Airlines. 

We continue to develop our 
relationship with Cathay Pacific 
which has delivered benefits to all 
regions and within Oceania we added 
their business in Adelaide, Perth and 
Christchurch. Our expansion plans  
for South East Asia continued with 
the opening of an office in Malaysia 
and we will start handling operations 
in Indonesia in 2018. South East  
Asia remains an area of focus for 
Menzies Aviation as the local market 
has a high number of attractive 
airports where insourced operations 
remain prevalent. 

Our drive to be the market leader  
in our industry continues. We aim  
to be an airline’s logistics partner  
of choice who innovates and at all 
times delivers on the metrics an 
airline requires. To support this  
aim we launched our Excellence 
Manifesto in May which sets out 
clear standards and goals for the 
business and seeks to set us apart 
from our competitors. We believe 
that as a professional Aviation 
Services business with global 
operations our customers can 
benefit from our research and 
development activities. We are 
continuing with our investment into 
infrastructure and innovation across 
the whole of our business. Central 
dedicated teams are in place to 
appraise all industry developments 
and then, where appropriate, roll 
them out across our network. 

09:55 GMT Local team members, Alan Low and Colin Reid, review our operations at Edinburgh Airport 
alongside Csaba Barocz, VP Quality Assurance & Operations Support UK & I.

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Shareholder Information

Business Review/Menzies 
Aviation continued

We have a relentless drive for 
standardisation that undoubtedly 
helps to win business, as our  
airline customers see the level of 
automation and innovation we are 
bringing to their operations, and this 
also drives cost out of their business 
as they no longer have to invest in 
new technologies. Our industry is 
professionalising and is no longer  
in its infancy. 

Business development is key to  
our future success. We are a major 
player in the Aviation Services 
marketplace but we have a small 
share of the available market. The 
Aviation Services marketplace is  
full of opportunity and we remain 
committed to growing organically 
and through acquisition in a structural 
growth market. Our growth will  
be disciplined as risk must match 
reward and we will not enter markets 
or contracts where our minimum 
rate of return cannot be achieved. 

Forsyth Black
President & Managing  
Director, Menzies Aviation
12 March 2018

CET

0
1
:
6
0

The Eventyr 
Lounge, 
Copenhagen 
Airport, ahead  
of the opening 
ceremony on  
its first day  
of operation.

Strategy in Action

Eventyr Lounge 
elevates our 
Executive 
Services offer

Eventyr, the first non-Schengen lounge  
at Copenhagen Airport, opened in  
March 2017 and marks a new generation  
of re-imagined European lounges for 
Menzies Aviation.

‘Eventyr’ is the Danish word for ‘fairytale’, 
taking inspiration from author Hans Christian 
Andersen and his travels. 

This development heralds a new approach 
for our expanding Executive Services 
offering, and embodies the strategic  
push to deepen our combination of  
service portfolio and geography.

Guest numbers 
(Apr. – Dec. 2017)

51,000

Lounge area

750m2

Lounges operated globally

28

1

2

3

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HOW WE MEASURE OUR 
AVIATION PERFORMANCE

We monitor our performance against a diverse range of financial  
and non-financial key performance indicators (“KPIs”) which are  
used to track progress against the Group’s strategic objectives.

Improvement on last year

Decline against last year

No change

Measuring growth drivers 
and delivering value

Operational 
delivery

Employee hours per  
Fuelling turn

Employee hours per  
Ground Handling turn 

1.7

2016: n/a
2015: n/a 

30.5

2016: 29.2
2015: 27.6 

Why we measure this
Into-plane fuelling is a new core service for 
our business and measuring the average 
number of employee hours utilised for each 
Fuelling turn provides critical information 
on how efficiently we perform this activity 
throughout our operations.

Why we measure this
Although changes in the mix of wide  
and narrow-bodied aircraft handled  
by our business can impact this measure, 
the average number of employee hours 
invested to perform each Ground Handling 
turn remains a critical measure of how 
efficiently we operate.

Turnover growth 

43%

2016: 7%
2015: 6% 

Why we measure this
We are committed to growing our Aviation 
business. Revenue growth within Aviation 
is therefore a key metric.

08:20 GMT Nick Zannettou, Dispatcher, 
celebrates another on-schedule pushback.

Ground Handling turns 

1,380,551

2016: 1,246,114
2015: 1,190,370 

Why we measure this
Ground Handling is a growing, dynamic 
marketplace. We monitor aircraft turns  
to ensure Aviation is growing both on  
a like for like and absolute basis.

Employee turnover 

53.3%

2016: 50.4%
2015: 46.4% 

Employee injuries per  
100 full-time equivalents

Aircraft damage per  
1,000 turns 

0.15

2016: 0.15
2015: 0.18 

0.06

2016: 0.06
2015: 0.06 

Why we measure this
We strive to employ the right people with 
the right skills. We train and develop our 
staff and therefore monitor employee 
turnover as a key determinant in the 
investment we make in them. Regional  
and seasonal variations exist as we operate 
in many different countries. This KPI is 
measured on a station-by-station basis.

Why we measure this
Employees are our greatest asset and 
deliver our industry-leading service. We 
operate in areas with heavy machinery and 
must ensure that training is appropriate to 
minimise injuries.

Why we measure this
Aircraft damage per 1,000 turns underpins 
our quality service provider reputation and 
ensures we maintain an industry-leading 
position in safety and service delivery. 
Insurance costs are also monitored and 
controlled.

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John Menzies plc Annual Report and Accounts 2017

Ground Handling contract 
renewal rate 

80.6%

2016: 86.2%
2015: 79.1% 

Operating margin  

4.5%

2016: 3.9%
2015: 3.1% 

Total shareholder return (“TSR”)  
v FTSE SmallCap over 3 years

89.4%

2016: -19.8%
2015: -74.1% 

Why we measure this
The rate of Ground Handling contracts  
that we successfully tender for and renew 
is a key sign of how satisfied our customers 
are with the levels of service and price we 
are able to provide.

Why we measure this
Operating margin in Aviation is a standard 
measurement demonstrating our ability to 
turn our revenue into profit, encompassing 
our efficiency, controls and value generation.

Why we measure this
TSR is the most commonly used 
measurement of value generated for 
shareholders, capturing both capital  
and dividend growth.

Note:  
This is a Group, not Aviation-specific, KPI.

John Menzies plc Annual Report and Accounts 2017

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A SOLID PERFORMANCE

Distribution had a strong second half and the Division  
delivered underlying operating profit at £24.8m, £0.1m  
ahead of the previous year.

Returns improved year on year 
through new business and organic 
growth although this was partially 
offset by higher vehicle costs. We 
also completed the acquisition of 
Gnewt Cargo, a logistics business  
in Central London. This business is 
unique in that it offers an all-electric 
fleet of vehicles. The business  
has great potential and we have 
completed its integration and 

This represents a solid result in the 
light of continuing volume decline 
and increased wage costs. The result 
is particularly pleasing given that 
2017 did not benefit from an uplift  
in sales relating to a major football 
tournament. The result was boosted 
by the closure of the final salary 
pension scheme which will produce 
a full year ongoing benefit of £1.0m.

Overall sales of newspapers and 
magazines continued to decline  
in line with our expectations. Like  
for like magazine volumes reduced 
by 9.5% with newspaper volumes 
declining by 9.9%. The Division 
continued to demonstrate its ability 
to drive out cost in the light of 
reducing volume with around  
£7m cost savings delivered. 

During the year we completed the 
buy-out of Eason & Son Ltd from 
our joint venture operations in 
Northern Ireland and the Republic  
of Ireland. This acquisition now gives 
the Division all-Ireland coverage and 
puts us in a strong position to offer a 
compelling proposition to publishers 

while also offering joined-up logistics 
services to new clients, as we continue 
to seek new volume to put through 
our network. The acquisition is 
integrated and the projected 
synergies have been realised.

Plans are in place for the 
forthcoming round of publisher 
renewals. Initial negotiations have 
started and we are confident that 
our service levels and ability to  
offer more services within the  
supply chain will help us obtain  
a favourable outcome.

Our retail logistics business 
continues to develop capabilities  
to serve the UK high street. Our 
contract with WHSmith continues  
to deliver an excellent operational 
service and we are working hard  
to improve financial returns. There 
are many opportunities within this 
sector and our commercial teams 
have been enhanced to ensure  
we are best-placed to participate  
in this important marketplace.
Menzies Parcels continued to  
build momentum through the year. 

Where we operate 
Menzies Distribution 
serves most of the  
UK and the Republic  
of Ireland from its  
56 locations.

Turnover

£1,215.5m

 0.5%

Underlying Operating Profit

£24.8m

 0.4%

relocated its base into our existing 
London branch network. We will 
now seek to add new customers  
and expand the business. 

Menzies Response encountered  
a difficult year trading marginally 
behind expectations. Prior year 
contract losses were not fully 
replaced and underlying volume 
declined. Cost savings partly offset 
the decline and we are reviewing  
the optimal structure for the 
business as we move into 2018.

Menzies Media and Retail Services 
performed well during the year 
adding customers and broadening  
its product range, particularly in  
the Fore Retail Consultancy and 
Hand to Hand distribution businesses.

Overall, the business is in good 
health and we look forward to the 
publisher renewals with confidence. 
Our diversification moves are 
building momentum and are 
positioned in growing markets. 

Greg Michael
Managing Director,  
Menzies Distribution
12 March 2018

Maximisation  
of our logistics 
network

Menzies Distribution’s strategy is a five  
point plan built around the maximisation  
of its logistics network and the flexing  
of that network to serve new partners.

NATIONAL PRESENCE 
Expand the network to complete  
our coverage of the UK and the  
Republic of Ireland.

MULTIPLE VALUE  
PROPOSITIONS
Build a business with multiple profitable 
activities that is resilient to changes  
in individual markets.

1

2  

COMPETITIVE ADVANTAGE 
Engage with growing markets where  
our capabilities give us a competitive 
advantage, allowing us to offer a best- 
in-class service.

3

FOCUS ON HIGH STREET B2B 
Pursue increased engagement with  
the high street B2B sector, in particular  
where our existing strengths and expertise 
can be leveraged to greatest effect.

4

OPTIMISE EXISTING  
RESOURCES
Use spare capacity within our network  
to drive growth, reducing operational risks 
and lowering investment requirements.

5  

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Business Review/Menzies Distribution continued

Strategy in Action

Gnewt marks  
leap into electric 
vehicle deliveries

In August 2017 Menzies Distribution  
acquired Gnewt Cargo, London’s only 
all-electric delivery business.

The deal represents a major step into 
sustainable delivery and an opportunity  
to grow our neutral consolidation offer  
by expanding existing relationships with 
national parcel carriers.

Gnewt provides a platform to introduce 
all-electric distribution to other UK city 
centres, a compelling service proposition  
for both the Parcel Logistics and Print  
Media markets.

Electric vehicles in fleet

108

Gnewt employees

68

Parcels delivered  
(Sept. – Dec. 2017)

953,000

1

2

3

4

5

HOW WE MEASURE OUR 
DISTRIBUTION PERFORMANCE

The performance of Menzies Distribution is tracked against  
KPIs which focus on sector requirements and the well-being  
of our employees. 

Operational 
delivery

Improvement on last year

Decline against last year

Parcel volume growth  

Employee injuries per  
100 full-time equivalents

39%

2016: 48%
2015: n/a 

0.68

2016: 0.91
2015: 0.86 

Why we measure this
Parcel delivery businesses are scale-driven 
operations: the movement of parcel 
volumes handled by our network is a key 
indicator of its utilisation and of the extent 
to which we are successfully diversifying 
into the Parcel Logistics sector.

Why we measure this
Employees are our greatest asset and 
deliver our industry-leading service. We 
operate in areas with heavy machinery and 
must ensure that training is appropriate to 
minimise injuries.

On-time performance  

95.7%

2016: 95.4%
2015: 96.5% 

Why we measure this
This measurement allows us to measure 
retail delivery times and is a KPI within 
publisher contracts. It is also essential  
that we ensure product is with retailers  
on time in order that sales are not missed.

Measuring 
growth 
drivers and  
delivering 
value

Employee turnover 

32.4%

2016: 38.7%
2015: 30.4% 

Why we measure this
We strive to employ the right people  
with the right skills. We train and develop 
our staff and therefore monitor employee 
turnover as a key determinant in the 
investment we make in them.

GMT

0
5
7
in Central London. 0

:

Nadia Grocott, 
Parcels Operative, 
begins her round  

26
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RECORD UNDERLYING 
OPERATING PROFIT DELIVERED 

Group performance in 2017 improved significantly with underlying operating 
profit up 41% (34% in constant currency) and underlying profit before tax up 
35% (27% in constant currency). 

Giles Wilson
Chief Financial Officer

Revenue

£2,517.7m

 21%

Underlying Profit Before Tax

£67.1m

 35%

Operating Cash Flow

£109.9m

 47%

THE GROUP’S TURNOVER WAS 
£2,517.7M (2016: £2,077.6M). 
UNDERLYING PROFIT BEFORE TAX 
GREW TO £67.1M (2016: £49.7M).

 Read our Business Reviews on p14 and p24

Current Trading and Outlook
2018 has started well. Menzies 
Aviation is trading ahead of last year, 
even after accounting for the impact 
of the upside of the extra month  
of trading from the ASIG acquisition 
and year on year foreign exchange 
headwinds. Underlying volumes  
are strong, synergy benefits are 
being realised and contract win 
momentum continues. Across  
the network, our commercial and 
business development teams are 
busy pursuing many opportunities  
to grow the business both organically 
and through acquisition, whilst  
also pursuing the many exciting 
opportunities available within the 
into-plane fuelling and fuel farm 
management markets. Trading  
at Menzies Distribution is in line  
with our expectations and the sale 
process for the Division continues  
to plan.

The Board is focused on creating  
a global pure play Aviation Services 
business and is excited by the 
opportunities that presents. We  
are a very well-placed, well-funded 
Group operating in a structural 
growth market and we look to  
the future with confidence.

Group Performance Review
Group performance in 2017 improved 
significantly with underlying operating 
profit up 41% (34% in constant 
currency) and underlying profit 
before tax up 35% (27% in constant 
currency). The improvement was  
the result of a strong performance  
at Menzies Aviation, particularly  
as a result of the completion of the 
ASIG acquisition in February. The 
Group’s profit before tax was £26.7m 
reflecting the significant level of 
investment in the ASIG acquisition 

and integration, the work to demerge 
and sell the Menzies Distribution 
business and the de-risking and 
restructuring of the Company’s 
defined benefit pension scheme.

Menzies Aviation continues to go 
from strength to strength. The 
recently acquired ASIG business  
is integrating well, synergies are 
tracking ahead of expectations  
and we are developing many  
new opportunities for growth. 
Contract win momentum continued 
with constant currency turnover 
excluding the impact of ASIG up  
11% year on year, while we continue 
to benefit from our investments  
into infrastructure and innovation. 
Menzies Distribution remains a 
strong business, performing well 
despite cost and volume pressures. 
Turnover of the Aviation segment 
exceeded that of Distribution for  
the first time in 2017.

The Group’s turnover was £2,517.7m 
(2016: £2,077.6m). Underlying  
profit before tax grew to £67.1m 
(2016: £49.7m) following a strong 
performance in Menzies Aviation  
and favourable foreign exchange 
translation. The Group’s profit before 
tax was £26.7m (2016: £19.8m). 
Group underlying earnings per  
share rose to 57.2p (2016: 47.8p). 

Financial Overview
Exceptional and other  
items in operating profit
Included in the Group’s exceptional 
items in operating profit were 
transaction related costs of £21.7m, 
primarily relating to the acquisition 
and integration of ASIG and the work 
to demerge and sell the Menzies 
Distribution business, and £5.4m  
of costs and charges relating to 

de-risking the defined benefit 
pension scheme. This primarily 
closed the pension scheme to  
future accrual and subsequently 
sectionalised it ahead of any 
transaction relating to the disposal 
of the Distribution business.

Finance costs
The Group’s underlying net finance 
charge in the period was £10.8m 
(2016: £5.5m). The increase reflects 
higher levels of debt to fund the 
acquisition of ASIG, higher interest 
rates on US dollar borrowings and 
fixing of the interest rates payable 
on 50% of the US$250m term loan.

Taxation
As a multinational business the 
Group is liable for taxation in 
multiple jurisdictions around the 
world. The Group’s underlying tax 
charge for the period was £20.0m 
(2016: £15.9m), representing an 
effective underlying tax rate of 30% 
(2016: 32%). As already announced, 
the recent US tax changes have 
meant a one-off non-cash impact  
to our 2017 effective tax rate of 
approximately 3%, which relates  
to the revaluation of the deferred  
tax assets relating to US tax losses 
bought forward. We are still analysing 
the final legislation and impact to 
the Group with particular reference 
to the overseas subsidiaries toll 
charges; we do not expect these  
to have a material cash impact to 
the Group.

Earnings per share
The Group’s underlying earnings  
per share was 57.2p (2016: 47.8p)  
as a result of the increase in profits.  
The corresponding basic earnings 
per share was 15.1p (2016: 11.8p).

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Defined benefit pension scheme
As at 31 December 2017, the Group’s 
defined benefit pension scheme 
showed a deficit of £49.5m (2016: 
£71.0m) with the effect of the 
impacts of favourable demographic 
assumptions, higher returns on 
invested assets and continuing 
additional cash contributions, partly 
offset by a decrease in the discount 
rate applied to the scheme liabilities. 
As previously reported, the Trustee 
and the Company have agreed a 
long-term funding plan that resulted 
in additional annual contributions  
of £10.7m in the 2016/2017 pension 
year rising with the higher of inflation 
and the percentage change in annual 
shareholder dividends up to 2025, 
the latter only when exceeding 2013’s 
level. The next triennial valuation is 
set for 31 March 2018 and new deficit 
contributions will be set to reflect 
the sectioned pension scheme’s 
different funding profiles. 

The Group and the Trustee are 
continually looking to de-risk the 
scheme. On 31 March 2017 the 
Company and Trustee agreed to 
close the defined benefit pension 
scheme to future accrual and on 
31 May 2017 to sectionalise the 
scheme. On 31 May 2017 the Company 
and Trustee further agreed to split 
the defined benefit pension scheme 
into two sections, one supported  
by the covenant of the Menzies 
Distribution Division and the 
remainder by the Company. The 
Group will continue to guarantee the 
funding of the Menzies Distribution 
section for as long as the business 
remains part of the Group. On 
30 June 2017, 17.2% of the scheme’s 
assets and liabilities were transferred 
to the new Menzies Distribution 
section, and this section has been 
structured in a way that the funding 
is set up to achieve a buy-in funding 
level within five to six years. The 
related exceptional charge of £5.4m 
comprises the accounting impact  
of revaluing past benefits for those 
impacted and the costs and fees 
expensed to de-risk the scheme. 

Underlying operating profit
Depreciation
Dividends from associates and joint ventures
Working capital
Net pension movement
Non-cash items

Operating cash flow

Net capital expenditure
Net interest paid
Regular tax paid
Non-recurring tax paid

Free cash flow

Equity dividends paid
Additional pension payment
Net acquisitions 
Cash spend on exceptional items
Shares and rights issue

Total movement

Opening net debt
Currency translation

Closing net debt

2017 
£m

77.9 
27.8 
6.3 
1.9 
1.0 
(5.0)

109.9 

(31.8)
(11.9)
(13.3)
(3.7)

49.2 

(15.9)
(11.3)
(158.4)
(22.7)
1.5 

(157.6)

(70.5)
13.7 

(214.4)

2016 
£m

55.2 
22.3 
6.6 
(5.8)
0.1 
(3.4)

75.0 

(24.7)
(3.8)
(10.3)
(5.1)

31.1 

(10.6)
(10.9)
(5.2)
(14.2)
72.9 

63.1 

(123.2)
(10.4)

(70.5)

Cash flow and investments
Investments by the Group in the 
period were £158.4m, primarily  
for the acquisition of ASIG. Also 
included were the investments to 
acquire Gold Coast Air Terminal 
Services and Farnair Handling in 
Menzies Aviation and Gnewt Cargo 
and the partner’s share of the Irish 
joint ventures in Menzies Distribution.

Operating cash flow was £109.9m 
(2016: £75.0m). Working capital 
management remains a key focus  
for the business. Free cash flow  
was £49.2m (2016: £31.1m). Net 
capital expenditure totalled  
£31.8m (2016: £24.7m).

Debt and facilities
The Group continues to operate  
on a strong financial footing with  
a robust balance sheet built from 
strong operating cash flows across 
both Divisions. At the year end, net 
debt was £214.4m (2016: £70.5m) 
with the increase mostly reflecting 
the impact of the acquisition of ASIG.

The Group’s covenanted debt  
to EBITDA ratio was 1.9 times at 
31 December 2017 (31 December 2016: 
0.8 times) and interest cover was 8.3 
times (2016: 13.0 times), which were 
both well within covenanted levels 
and ahead of the targeted below 2 
times debt to EBITDA by end of 2018. 
The Group had £341.9m of committed 
facilities at the year end of which 
£56.5m were undrawn.

As previously reported, the Group 
entered into a syndicated debt 
facility, comprising a US$250m  
term loan and a £150m revolving 
credit facility in September 2016, 
which expires in June 2021. The new 
facility was drawn down to fund the 
acquisition of ASIG on 1 February 
2017 and repay existing facilities with 
the exception of £10.0m remaining 
on a term loan with RBS. In February 
2017 the Company entered into 
interest rate swaps to fix 50% of  
the US$250m term loan facility  
for the duration of the loan.

of three years. In the case of such  
a catastrophic aircraft incident, the 
Group would seek to manage the 
timeframe in which any liabilities 
arose in order to continue in operation.

As a result, the Board confirms that 
it has a reasonable expectation that 
the Group will be able to continue  
in operation and meet its liabilities  
as they fall due over the period of 
assessment of three years.

Dividend
In line with the Group’s plan to follow 
a progressive policy to increase 
dividends over time, the Board has 
proposed a final dividend of 14.5p 
per ordinary share which is payable 
on 2 July 2018 to all shareholders on 
the Company’s Register of Members 
at 25 May 2018. The total paid and 
proposed dividend for the year is 
20.5p per ordinary share (2016: 18.5p  
per ordinary share), up 11% from  
last year.

Giles Wilson
Chief Financial Officer
12 March 2018

Impact of foreign  
currency movements
The majority of Menzies Aviation’s 
stations are located outside the  
UK and operate in currencies other 
than Sterling. The Group hedges  
the exposure of foreign currency 
denominated assets to manage  
the impact of currency movements 
in the Group’s net assets using 
forward contracts. The translation  
of profits from overseas trading 
entities is not hedged and as a result 
the movement of exchange rates 
directly affects the Group’s reported 
results. In 2017 the Group benefited 
from favourable movements against 
the prior year, particularly with 
respect to Sterling against the US 
and Australian dollars. The year on 
year exchange benefit was £4.1m.

Going Concern
The Group’s business activities  
are set out on pages 8 to 11 of this 
Annual Report and Accounts 2017 
and the principal risks impacting 
these activities are set out on  
pages 34 to 37. The Group’s financial 
position and cash flows are set  
out on pages 104 and 107 along  
with an analysis of its borrowings  
in Note 17 on page 139. As regards 
going concern, the Directors have 
considered market and gearing risks. 
Sensitivities to capital and liquidity 
risks are set out in Note 17 on pages 
136 to 142 of this Annual Report and 
Accounts 2017. 

The Group updates trading forecasts 
covering a forward 12-month period 
on a regular basis and cash flow 
forecasts show that the Group  
is capable of operating within its 
committed banking facilities and 
related financial covenants for the 
foreseeable future. 

The Directors, who have reviewed 
the budgets, forecasts and 
sensitivities for the coming year, 
consider that the Group has 
adequate financial resources to 
enable it to continue in operational 
existence for the foreseeable future. 

Accordingly, the Directors believe 
that it is appropriate to continue to 
adopt the going concern basis for 
preparing the financial statements.

Viability Statement
In accordance with provision C.2.2  
of the UK Corporate Governance 
Code (April 2016), the Directors  
have assessed the prospects of the 
Group over a period of three years. 
The Directors believe this period to 
be appropriate because the average 
length of the Group’s customer 
contracts is approximately three 
years and the Group’s planning  
cycle covers a three year period.

As detailed on pages 32 to 37 of this 
Annual Report and Accounts 2017, 
the Board monitors and assesses the 
risks and uncertainties faced by the 
Group. This includes a consideration 
of the principal risks and material 
uncertainties facing the Group, 
including those that would threaten 
its business model, future performance 
or solvency. During 2017 this process 
included a detailed strategic review 
of the Aviation and Distribution 
Divisions and a detailed three year 
planning process.

For the purpose of assessing the 
Group’s viability, the Directors 
focused their attention on the 
principal risks that are critical to  
the Group’s success. These are risks 
concerned with changing consumer 
behaviour, increasing employee 
costs, contract renewals, contract 
tendering, global acts of terrorism, 
security breaches and adherence to 
standard operating procedures. Each 
risk and its impact and mitigation  
is set out on pages 34 to 37 of this 
Annual Report and Accounts 2017.

Other than in the event of a 
catastrophic large aircraft incident 
over a populated area, none of the 
plausible events in isolation or in 
combination would prevent the 
Group from continuing to operate 
and meet its liabilities as they fall 
due over the period of assessment 

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31

Strategic Report Financial StatementsShareholder InformationGovernance Reports Risk Management

HOW WE  
MANAGE RISK

Risk Framework 
As can be seen from the diagram  
on the opposite page, the Group  
has implemented a risk management 
framework that incorporates a 
traditional ‘bottom up’ approach 
counter-balanced by ‘top down’ 
involvement which both supports 
and challenges our internal risk 
process. Establishing and maintaining 
a robust and enduring risk culture 
within the Group was a key agenda 
item throughout 2017 and we 
continue to promote and raise 
awareness of our risk initiatives 
throughout our global operations,  
a commitment underlined by our 
dedicated central Risk team. 

We recognise that a successful risk 
management programme serves  
to protect our assets, promote the 
interests of our stakeholders and is 
fundamental to the welfare of our 
People and our Risk function plays  
a pivotal role in the delivery of this 
programme. Our risk framework  
is underpinned by our Group-wide  
‘8 Pillar’ Audit Programme which 
drives our Group’s Risk Register and 
allows us to undertake standardised 
operational audits whilst assessing 
internal (e.g. policies, procedures 
and processes) and external  
(e.g. legislative and regulatory) 
compliance.

Whilst the Company’s Board of 
Directors has overall responsibility 
for the Group’s systems of internal 
controls and risk management, the 
Audit Committee has delegated 
responsibility from the Board to 
review the effectiveness of these 
systems. The Audit Committee 
nonetheless provides regular and 
comprehensive updates to the 
Board, reflecting the importance 
which the Board places upon 
identifying and actively managing 

the financial and non-financial risks 
with appropriate regard to the 
Group’s strategic objectives. 

Risk Register 
These financial and non-financial 
risks are captured within the Risk 
Register which is subject to regular 
review by both the Board and the 
Executive Committee and currently 
comprises 14 risk categories and 192 
individual risks. 

We continue to evolve our risk 
process and during 2017 identified 
risk owners across the business who 
were asked to consider the risks 
which fell under their ownership; the 
central Risk team then reviewed all 
audit scores against developments 
within the organisation to create 
new risks that were scored 
accordingly. The scores were 
subsequently amalgamated and 
sense-checked to ensure the 
principal risks generated properly 
reflected the nature of our business 
and the results of the controls 
assurance process. Additionally,  
to further enhance and promote  
risk methodologies as an essential 
component of business strategy,  
a Risk Management Policy was 
developed during the year and 
incorporated into the Risk Register.

The Top 10 risks and uncertainties 
which the Group faced at the end  
of 2017, and continues to face, have 
been identified through the internal 
risk assessment process. These are 
detailed on pages 34 to 37 of this 
Annual Report and Accounts 2017 
and derive from the Group’s Risk 
Register. The most notable change 
from last year is the introduction of 
the risk relating to the Company’s 
defined benefit pension scheme 
which entered the Top 10 following 
detailed consideration of a point 

raised by the Financial Reporting 
Council (further details of which  
can be found on page 63 of this 
Annual Report and Accounts 2017). 
The key risks are subject to rigorous 
deliberation by the Board in its 
assessment of the Company’s ability 
to continue as a going concern and 
also when evaluating the viability of 
the Company. The Going Concern 
and Viability Statements can be 
found on page 31 of this Annual 
Report and Accounts 2017.

Internal Control
A number of systems of control  
are in place within the Group to 
enhance the effectiveness of our  
risk management programme and 
ensure that risks are timeously and 
adequately identified, prioritised, 
evaluated and managed. For 
example and as disclosed in last 
year’s Annual Report and Accounts, 
each Operating Division has had  
a Senior Management Committee  
in place since January 2017 which 
reports directly into the Executive 
Committee. The standard agenda  
of these Committees includes the 
review of audit, compliance, human 
resources and safety and security 
issues and risks. Each Division and, 
where appropriate, Group Finance, 
also undertake annual certification 
on internal control compliance.

Further, a specified function of  
the Executive Committee is to 
review each Operating Division’s  
risk management programmes  
and systems of internal control  
and ensure that all required audit 
outcomes, both internal and 
external, are properly actioned. 
Additionally, a formal internal 
assessment of the Group’s risks  
and internal controls is undertaken 
on a six-monthly basis which is 
supported by the Group’s controls 

assurance provider. From a 
Finance perspective, the Tax 
Committee convenes on a 
quarterly basis to ensure the 
potential impact of any global  
tax changes has been properly 
assessed whilst the Treasury 
Review Committee meets monthly 
to review the adequacy of the 
Group’s facilities against potential 
utilisation and commitments  
and to monitor and manage  
the Group’s exposure to interest 
rate and currency movements.

The effectiveness of a strong  
risk management programme  
and culture is critical to ensuring 
the ongoing success of the  
Group, enhancing the quality  
of decision-making and driving 
standardisation and transparency. 
We will continue to evolve our risk 
process during 2018 and, following 
upon the acquisition of ASIG and 
the associated expansion of our 
global operations, intend to  
move to a more automated risk 
solution in 2018. Our risk profile 
will remain subject to robust 
review throughout the year as  
we focus on fully embedding  
our risk appetite and framework 
throughout our operations.

Risk Management Framework

1st line  
of defence
Control,  
design and 
implementation

I n ternal Audit

C ompliance

a g e ment Controls

n

a

M

2nd line  
of defence
Oversight

Inherent
Risk

Risk
Management
Framework

Residual
Risk

Risk

3rd line  
of defence
Independent 
assurance

Approaches to Risk

Our shareholder value-based approach 
Coverage is driven by issues that directly impact shareholder value,  
with clear and explicit linkage to our strategic objectives. 

Identify shareholder  
value-creating activities

Evaluate impact to  
shareholder value

Understand enterprise  
risks (strategic, financial,  
operational and 
governance)

TOP DOWN

Audit Plan

BOTTOM UP

Traditional approach 
Based on stakeholder interviews and analysis with focus on coverage  
of identified risk areas, geography and business operations. 

Evaluate impact of risks  
within audit universe

Identify risks (financial,  
operational and 
compliance)

Define audit universe  
(e.g. geography or  
business unit)

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Strategic Report Financial StatementsShareholder InformationGovernance Reports Risk Management continued

Principal Risks and Uncertainties

The Board has undertaken a robust assessment of the principal risks and uncertainties facing the Group, including 
those that would threaten its business model, future performance, solvency or liquidity. The table below lists those 
risks and uncertainties that the Board considers most significant and details the key mechanisms which we employ 
to mitigate them.

Risk Category

Risk

Risk Description

Impact

Key Control Mechanism

Increase
Increase

Decrease

No change

Change 
from 2016

Failure to negotiate existing contracts at acceptable rates or to successfully 
win new contracts on terms that achieve the Group’s internal rate of return 
and risk profile threshold criteria; together with the risk that a competitor 
enters an airport/area leading to a loss of key staff and/or contracts.

Inability to renegotiate and retain 
key material contracts at rates that 
provide acceptable returns could 
significantly impact Group earnings.

Business 
Management  
& Change 
Management

Price Optimisation 
in Contract 
Renewals/Contract 
Tendering/
Competitive 
Pressure

Integration  
of an Acquisition

The risks associated with the integration of a large-scale acquisition: 
people, systems and equipment require to be well-managed and failure to 
do so could impact the services provided to customers, result in a failure 
to achieve targeted synergies and ultimately decrease staff morale.

External Shock

Global Act  
of Terrorism

The risk that a global terrorism event could materially affect the airline industry 
and the number of aircraft flights significantly reduced for a period of time.

Risk of ‘Brexit’  
to UK & European 
Operations

The risk that business becomes more difficult within the 
European Union when the United Kingdom exits.

Finance

Menzies Pension 
Fund

The risk associated with the Group’s historic defined benefit pension scheme 
in the United Kingdom, closed to new members in 2003 and to future accrual 
in 2017, and which is currently in deficit. The Group is required to make 
cash contributions to address this deficit and there is a risk that the deficit 
increases, due to poor asset returns or because of an increase in liabilities 
arising from current financial assumptions differing from experience.

Human Resources

Increased Labour 
Costs & Staff 
Turnover

Our business relies on our People. Wage inflation is prominent in 
many of the territories in which we operate and there are a number 
of initiatives within, for example, the UK and other countries to 
improve wages which in turn could impact our operations.

High staff turnover leads to low experience and skill levels to cover 
required shifts. This could leave our operations without sufficient 
skilled employees to deliver our business objectives.

Our Commercial teams plan ahead to ensure readiness for all 
upcoming contract renewals and new business tenders. The 
Group operates a Menzies Commercial Appraisal Committee 
that meets monthly to review all pricing and contractual terms 
before bids are submitted for new/repeat business. In addition, 
we constantly strive to innovate within our operations to ensure 
our operational model operates with an optimum cost base.

Detailed integration plans are put in place for every acquisition, 
irrespective of size. Milestones are set and independently checked. 
Dedicated resources are required to ensure that sufficient time is given 
to each element of integration and the achievement of all targets.

Ground Handling cost base is flexible and could be flexed 
to assist in mitigating the expected financial impact.

Failure to successfully integrate a scale 
acquisition could lead to a reduction in 
anticipated returns, synergy benefits 
could be missed and reputational 
damage to the Group could arise.

A global act of terrorism could lead 
to a significant loss in revenue as 
flights would be grounded and air 
cargo would not be transported.

The outcome of Brexit negotiations  
may affect/restrict the free movement of 
persons resulting in staff recruitment issues 
(in particular, during peak seasons) and 
impact the operations of our customers.

This will be a key focus of our HR teams under the stewardship of  
our new Group EVP People and developments in this area will be kept 
under constant review to ensure we are positioned to react as and 
when appropriate. Our Commercial teams also have a strategy in place 
which is aimed at achieving optimum combination of service portfolio 
and geography to offset any potential UK-European flight reduction.

An increase in the scheme deficit could result 
in a requirement to increase the current cash 
contributions which could in turn reduce the 
amount that the Group can invest in growth 
opportunities in its business operations.

The decision to close the Fund to future accrual was a key determinant  
in reducing the risk associated with the scheme as changes in the scheme 
liabilities now only result from a change in liabilities relating to past 
service, not a further increase as a result of current and future service. 

The ongoing controls that the Group adopts to manage this risk include 
working closely with the Pension Trustee and its advisers to ensure 
that investment performance and liability experience are reviewed 
regularly; diversifying pension assets so that the impact decreases 
in the value of certain asset classes is minimised; and ensuring that 
the scheme has the optimum investment policy by matching asset 
profiles with associated liabilities taking into account the future 
likely mortality of members, investment returns and inflation. 

Contracts with customers increasingly contain clauses that specify 
statutory wage increases. We also continue to evolve our operating model 
to optimise our cost base. Additionally, resource management tools are 
being rolled-out to ensure roster outputs meet applicable regulations 
and customer demands whilst also providing better productivity.

The Board has a particular focus on staff turnover and regularly monitors 
the position. New initiatives aimed at reducing turnover are in place and  
in the Americas region, for example, a dedicated function exists to address 
this issue. Investment in onboarding HR systems, which vet employees to 
ensure suitability for the role, exist and are gaining traction. At Group level, 
the Human Resources Committee will give detailed consideration to staff 
turnover and determine what can be done to make an impact in this area.

An inability to pass on statutory 
increases to our customers could 
materially impact profitability e.g. 
the UK’s National Living Wage.

Consistently high staff turnover could result 
in both a reduction in service levels and a loss 
of customer contracts. Additionally, a high 
number of inexperienced staff could lead 
to an increase in safety-related incidents.

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Strategic Report Financial StatementsShareholder InformationGovernance Reports Risk Management continued

Principal Risks and Uncertainties

Risk Category

Risk

Risk Description

Impact

Key Control Mechanism

Human Resources

Succession 
Planning

As the Group expands it is important that sufficiently trained and skilled staff 
are available to fill positions created by our expanding businesses both at 
supervisory and managerial levels. We must ensure sufficient developmental 
programmes are in place to develop our people. We rely on having the right 
people with the right skills in the right place at the right time. Without effective 
succession plans the Group risks not having sufficient individuals to fill the 
key roles which are required to ensure our operations run smoothly.

IT

IT Systems’ 
Robustness

Safety

Adherence  
to Standard 
Operating 
Procedures

Sophisticated IT systems are at the core of all our businesses, driving efficiency. 
System downtime could lead to severe operational issues and delays to customers. 
External vulnerability to attack is a growing worldwide issue which could result 
in erroneous information entering our processing systems or commercial 
data being accessed without permission. A central IT team manages the 
overall governance and integrity of the systems throughout the Group.

Within Menzies Aviation the adherence to internal standard operating 
procedures and airline regulations is vital to ensure the business delivers 
its strategic objectives and operates safely and securely at all times.

Security

Security Breach

The risk that a serious security breach or incident occurs that is directly attributable 
to the actions of one of our employees or the failure of related processes or training.

The operational and leadership impact of 
failing to have sufficient people, or a stream 
of trained, qualified individuals identified 
as potential future business leaders, could 
result in increased costs, lack of efficiency 
and a failure to deliver on any, or all, of the 
key strategic objectives of the Group. Our 
brand loyalty could be impacted and a 
competitive disadvantage could arise if we 
were unable to retain internal candidates 
to occupy key roles as they become 
available or we lose individuals with the 
requisite indepth knowledge and expertise 
due to a lack of career opportunities.

A serious IT systems outage for a limited 
period of time could have an operational, 
financial and/or reputational impact.

Succession plans across the Group exist and the Board annually  
reviews such plans for Senior Management and Executive Directors.  
In 2017 a new Board committee was constituted, the Human Resources 
Committee, tasked at considering all aspects of our HR offering. 
Structured development programmes are in place aimed at identifying 
and developing key employees while salaries and benefits are 
benchmarked to ensure they remain competitive with market standards.

Heightened security has been provided with the outsourcing of our 
physical hardware data centres, and associated support, to a third 
party outsourced specialist. New plans to mitigate cyber-attacks 
have been put in place through our Project Watertight initiative. 
Disaster recovery plans exist and are reviewed periodically.

Failure to adhere to standard operating 
procedures can endanger employees and  
lead to poor operational performance; it could 
result in a rise in aircraft damage and personal 
injury incidents. In addition, the reputation of 
the Group would suffer. A poor safety record 
could produce increased operating costs, 
including punitive and compensatory charges 
and increased insurance rates, and ultimately 
lead to the loss of customer contracts.

Independent audit programmes exist to ensure applicable operating 
procedures are being adhered to and all audit scores are reviewed 
by the senior leadership team. A dedicated Operational Excellence 
function helps drive standardisation across the network whilst 
significant investment in infrastructure and systems has aided the 
drive for compliance and standardisation. Tailored training packages 
exist and all employees undertake full and rigorous training. Safety 
and security are the number one priority at every station and are 
never compromised. Industry-leading safety systems are utilised. 
Our internal M.O.R.S.E. system is at the heart of all our operations.

The impact of a serious security-related 
incident could affect the Group’s 
reputation, operational performance 
and, ultimately, financial performance.

The Group works closely with airport authorities. Rigorous checking 
and vetting of all employees takes place. Central support is provided 
to all stations via the Group Security team, utilising the M.O.R.S.E. 
intranet-based safety and security monitoring system which provides 
consistent and regular reporting. A dedicated Group Security Officer 
continues to raise standards across the Group and reinforce awareness.

Increase
Increase

Decrease

No change

Change 
from 2016

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Strategic Report Financial StatementsShareholder InformationGovernance Reports Responsible Business

WITH 185 YEARS OF HISTORY 
BEHIND US AND A STRONG 
FUTURE IN OUR SIGHTS,  
JOHN MENZIES PLC HAS  
A RESPONSIBILITY TO SET  
AND MAINTAIN THE HIGHEST 
STANDARDS ACROSS ITS 
GLOBAL BUSINESS

Our Vision  
and Culture

We believe that a unifying vision  
of the Group’s ambitions is a 
powerful driver in our efforts to 
deliver sustainable returns to our 
stakeholders. If such a vision is 
properly articulated, it can inspire 
our People to push themselves 
further; it can align the efforts of  
our teams worldwide in achieving 
our corporate goals; and it can 
encourage the positive, productive 
behaviours which support the 
delivery of these goals.

In Menzies Aviation the vision is  
that we will become the undisputed, 
premium provider of Aviation 
Services. We plan to actualise this 
through satisfying the key strategic 
objectives set out in our Excellence 
Manifesto (further details of which 
can be found on page 15 of this 
Annual Report and Accounts 2017). 
In order to raise the profile of this 
vision, we incorporate it into regular 
business-wide communications  
and embed it through the staging  
of flagship events for our leadership 
teams.

 “ WE WANT TO SET 
GOALS FOR OUR 
BUSINESS IN THE  
SAME AMBITIOUS  
WAY MARK BEAUMONT 
SELECTS HIS 
CHALLENGES: NOT  
BY INCREMENTALLY 
OUTPACING OUR 
COMPETITORS, BUT  
BY PUSHING THE 
LIMITS OF WHAT  
IS POSSIBLE.”

Our framework of policies and guidelines must 
ensure that we foster a culture in which integrity  
and responsible and sound ethical values are  
at the core of all that we do.

FTSE Russell (the trading name 
of FTSE International Limited 
and Frank Russell Company) 
has certified that John Menzies 
plc is a constituent company in 
the FTSE4Good Index Series, 
having been independently 
assessed in accordance with  
the FTSE4Good criteria.

Created by the global index 
provider FTSE Russell, the 
FTSE4Good Index Series is 
designed to identify companies 
that demonstrate strong 
environmental, social and 
governance practices measured 
against globally recognised 
standards. The FTSE4Good 
indices are used by a wide 
variety of market participants  
to create and assess responsible 
investment funds and other 
products.

Responsible Business in Action

AROUND THE WORLD IN 78 DAYS

Mark Beaumont, endurance athlete and author, joined Menzies 
Aviation at its Global Integration Conference in Las Vegas and 
addressed the delegates on the subject of ‘success on your own 
terms’: the principle of setting a goal based on pushing beyond 
the limits of what is commonly considered achievable and not  
on incremental improvement of previous performance. Shortly 
after the event Beaumont demonstrated this principle in action  
by successfully circumnavigating the globe on a bicycle in under  
80 days and breaking two Guinness World Records in the process. 
Menzies Aviation supported his journey by streamlining the 
check-in, boarding and disembarkation process at airports around 
the world, helping to save vital hours which contributed to the 
setting of a world record time: 78 days, 14 hours and 40 minutes.

Forsyth Black,  
President & Managing Director,  
Menzies Aviation

Our Vision and  
Culture Highlights

Following the acquisition of ASIG, 
Menzies Aviation held a Global 
Integration Conference in May 2017. 
The two day event took place in  
Las Vegas and was the first time in  
15 years that its global leadership team 
had convened. The principles of the 
Excellence Manifesto were launched  
to delegates with a programme of 
speakers delivering on a range of 
pertinent topics; new relationships 
were forged and shared capabilities 
explored; and the opportunities to 
grow Menzies Aviation’s service 
offerings and operations discussed 
through a day of workshop activity.

In October 2017 Menzies Distribution 
hosted its first Management Summit 
which explored the theme of “Our 
Business, Our Growth, Our Future”; 
this had a key objective of enhancing 
understanding of Distribution as a 
unified Division. Leaders from across 
the Division gathered to discuss their 
sectors of business, including current 
challenges, opportunities and goals, 
and consider the opportunities they 
could present to their current markets, 
possible entry into new markets and 
diversification into new areas of 
growth.

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Financial StatementsShareholder InformationGovernance Reports Strategic Report Responsible Business continued

Our People 

Development, succession  
and retention
As our business continues to 
expand, staff retention and talent 
recruitment become increasingly 
important and ensuring we have the 
right people in place to maximise 
the present-day success of our 
operations, and also provide a 
robust plan for succession, is a  
key area of focus for the Group. 

We recognise that our People are 
the driving force behind our 
operational achievements and the 
delivery of sustainable value to our 
shareholders and understand the 
importance of maintaining and 

attracting proficient, driven and 
talented individuals who reflect the 
diversity of the many environments 
in which we operate. Giving our 
People the opportunity to learn  
new skills, developing them through 
the assumption of additional 
responsibilities and progression  
to managerial positions is critical  
to ensuring we have the best 
workforce and remain competitive  
in our markets. Our commitment to 
and investment in our People can  
be evidenced through, for example, 
Menzies Distribution’s 2017 ASPIRE 
leadership programme. 12 high 
potential, aspiring delegates from 
across the business were selected to 
participate in this annual programme 
which runs over a 10 month period 

Responsible Business in Action

CCTC LONDON:  
BIKEWORKS

L   T EAM C

A

R

H

A

L

L

E
N
G
E

LT U

U
C
S
S

O

R

C

12 managers from across the Menzies Aviation network visited 
Bikeworks in September 2017 as part of its Cross Cultural Team 
Challenge. Bikeworks is a not-for-profit social enterprise, based  
in Hackney, East London, which runs a variety of community 
cycling programmes. 

The Menzies Aviation team completed an intense cycling challenge 
whilst raising funds for the UK’s first mobile All-Ability Cycling 
Club, a venture aimed at providing cycling opportunities for 
people from marginalised communities and individuals with 
physical and learning disabilities, all of which may otherwise  
be a barrier to participation. 

Sponsorship contributed to a new van to transport the All-Ability 
unit, together with equipment and running costs for the first year 
of operation. 

and comprises six two day 
workshops covering topics such as 
coaching and leadership, developing 
self and customer engagement. The 
programme presents the delegates 
with a significant developmental 
opportunity and allows them to  
form invaluable relationships within 
the internal business network. 

It is essential that our People reflect 
the Menzies corporate culture, 
possessing a commitment to set  
the highest standards, an enthusiasm 
for challenge and a drive to deliver 
results. For this reason, our 
preference is to build capability  
and promote from within Group 
talent pools, complementing this 
with selective external recruitment 
as and when required. We regularly 
review and monitor the pay and 
benefits offered to our employees, 
benchmarking against competitors 
where appropriate and ensuring 
compliance with the mandatory 
national living wage requirements 
and Working Time Regulations. 

To facilitate the development of  
an internal talent pipeline, we offer  
a broad range of development 
opportunities to our People, from 
on-the-job learning through to online 
and classroom-based courses, all of 
which are designed to prepare them 
for the daily delivery of industry-
leading standards in every field of  
our activities. Significantly, Menzies 
Aviation launched a new 18 month 
graduate development programme  
in July 2017, with selected graduates 
completing a series of placements  
in operational and central functions 
and attending workshops to develop 
core skills and leadership qualities. 
Further, with the introduction of the 
UK Apprenticeship Levy in April 2017 
Menzies Distribution reviewed the 
upskilling of those individuals with  
a desire to complete a work-based 
qualification and now has over  
50 apprentices currently working  
on their portfolios in areas such  
as Customer Service, Business 
Administration and Management  
with the next step to invest in  
driver apprenticeships in 2018. 

Our global team now exceeds 
36,000 employees and continues to 
grow as our operations expand. Our 
continued commitment to this key 
asset is underlined by two significant 
events in 2017: the appointment  
of a Group EVP People, Claire Hall,  
and the constitution of a new Board 
committee, the Human Resources 
Committee, tasked with overseeing 
all HR matters and addressing 
specific employee issues.

Diversity and inclusion
We actively promote tolerance  
and diversity at every level of our 
business and recognise the value  
of a diverse workforce. We aim to 
create a working environment in 
which inclusion and acceptance  
are the norm and the additional 
needs of our People are catered  
for wherever possible.

Diversity is currently a key focus in 
our business and is referenced within 
both our People-related policies and 
Employee Handbook. In 2018 we will 
publish a full Diversity Policy that 
builds upon our existing Diversity 

Responsible Business in Action

SPIRIT OF 
RECOGNITION

In June 2017 Menzies 
Distribution launched a 
SPIRIT (Service People 
Inspiration Recognition 
Innovation Teamwork) 
Awards recognition 
programme which provides 
employees with the 
opportunity to nominate 
and gain recognition and 
reward for their colleagues 
who live up to our values 
and go ‘One Step Beyond’ 
or ‘Above and Beyond’.  
The programme has been  
a great success with over 
200 awards issued to-date.

Statement which seeks to actively 
promote inclusion and acceptable 
treatment of our People on the 
grounds of, for example, age, 
disability, race, religion or belief, 
gender and sexual orientation. This 
Policy will encompass all employees 
and extend across all our networks; 
it will be published and maintained 
through our new Group intranet  
and shared with all new employees 
through the candidate onboarding 
process and induction training and 
with existing employees through 
their refresher training.

Full and fair consideration is given  
to all applications for employment 
and Group policies dictate that 
during the recruitment process all 
individuals are treated equitably, 
including those with disabilities. 
Where employees become disabled 
we seek to ensure their employment 
can continue or alternative 
employment arranged whenever 
reasonable and practicable to do so. 
All employees are given the same 
opportunities within the Group in 
terms of training, career development 
and promotion; our policies and 
procedures for recruitment, training, 
promotion and reward promote 
equality of opportunity, regardless  
of background and personal 
circumstances.

In line with our desire to ensure a 
diverse and inclusive workforce, we 
are also committed to the ideal of 
equal pay for equal work and thus 

Gender Diversity  
(as at 31 December 2017)

Employees 
25,832 male
10,373 female

Decision-makers
318 male
117 female

Board of Directors
8 male
1 female

welcome the introduction of  
The Equality Act 2010 (Gender Pay 
Gap Information) Regulations 2017 
in the UK. We have undertaken the 
necessary analysis to understand  
the position in respect of male and 
female pay within the requisite 
Menzies entities and will publish  
our results as prescribed. We will 
monitor and investigate any gender 
pay gap issues identified now or in 
the future as a result of such analysis 
and seek to suitably address any 
gaps which may arise.

Our People Highlights

Claire Hall was appointed as Group 
EVP People and now leads the central 
Human Resources function within the 
Group, driving change and developing 
standardisation in employee 
recruitment, training and retention.

The Human Resources Committee was 
constituted by the Board in early 2017 
and will assist the Board in fulfilling its 
obligations in respect of all HR matters 
and ensure standardisation of HR 
structure, policies and processes.

Our online recruitment and applicant 
tracking tool continued its successful 
integration during the year with the 
addition of our graded management 
population and the roll-out of the  
tool in Oceania and South East Asia. 
The system provides a more efficient 
management recruitment process and 
has significantly improved the volume 
and quality of external candidates.

A new SAP-based HR data 
management system was launched  
in the UK to enable the digitisation 
and centralisation of employee data.  
It is intended to roll this out to other 
regions during 2018 as part of a  
global project.

Global implementation of our  
new learning management system, 
Empower, during 2018 will enable us 
to deliver e-learning courses directly 
to employees, with complete records 
of training and performance for each 
individual. 

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Strategic Report Financial StatementsShareholder InformationGovernance Reports  
 
 
 
 
     
  
 
 
 
Responsible Business continued

Integrity and 
Compliance

We are committed to conducting 
our business fairly, honestly, safely 
and in compliance with all applicable 
laws, regulations and ethical 
standards. We aim to deal with  
our business partners with integrity 
and in good faith and seek to avoid 
doing business with third parties 
who do not subscribe to equivalent 
standards; accordingly, we engage 
only with those business partners 
(including customers, contractors, 
sub-contractors, agents, suppliers 
and joint venture partners) whose 
business ethics and behaviours align 
with those of the Group, regardless 
of where in the world they might  
be located.

To underline the strength of our 
commitment to doing business  
the Menzies way, the Company  
is currently in the process of 
implementing a revised Group-wide 
Compliance Programme that is 
designed to meet both internal and 
external requirements (legislative, 
regulatory and otherwise); this  
will be a key 2018 initiative. Whilst 
responsibility for compliance 
ultimately lies with all Group 
employees, the Compliance 
Programme will include ongoing 
efforts to assess, evaluate, monitor 
and audit adherence to applicable 
compliance policies and procedures. 
These efforts will be supported by 
functions such as Group Internal 
Audit, Group Legal, Human Resources, 
external audit providers and others. 

The Compliance Programme  
will be overseen by the Director  
of Corporate Affairs and will be  
a key driver in reinforcing how 
business across the Group can  
and should be conducted. Upon  
full implementation, it will be 
reviewed periodically and adapted 
and enhanced as necessary to  
meet changing business needs  
and external requirements. 

Responsible Business in Action

CCTC NEW ZEALAND:  
I HAVE A DREAM

In October 2017 12 Menzies Aviation managers visited the  
‘I Have a Dream’ foundation, a charity operating in Whangerai, 
New Zealand. The charity supports over 600 children from low 
decile schools and seeks to inspire and enable children to achieve 
academic and life success.

Our team provided the children with a series of ‘dream day trips’, 
including a behind-the-scenes airport tour, surfing lessons, Maori 
canoeing, the release of a charity single and a talk from record-
breaking cyclist Mark Beaumont. 

These unique experiences were designed to build the children’s 
self-esteem, to inspire them to realise their potential and choices 
and provide them with memories which would last a lifetime. The 
team’s work and the funds raised also provided a legacy fund for 
future activities.

partners to adhere to and the ethical 
parameters within which they should 
conduct business for or on behalf  
of the Group. Going forward it is 
intended that all business partners 
will be required to sign up to, and 
comply with, this Code and annual 
certification of conformance will 
again be required. 

Bribery and corruption in any form  
is not tolerated within the Group, 
either directly or through third 
parties, and we strive to instil the 
highest ethical standards at all levels 
of our operations. However, our 
success depends on our People’s 
commitment to doing the right thing, 
at the right time, in the Menzies way 
and having the courage to speak up 
if they see or hear something that 
appears to, or they suspect may, 
breach our operating standards. In 
this regard, EXPOLINK, our global 
whistleblowing hotline, continues to 
play an invaluable role providing an 
anonymous reporting mechanism, 
24 hours a day, seven days a week, 
that facilitates reporting of actual  
or potential illegal, unethical or 
improper conduct.

Integrity and  
Compliance Highlights

Underlining our zero tolerance 
approach to bribery and corruption 
and our commitment to conduct 
business ethically, we became a 
member of TRACE in May 2017.

Katy Reid was appointed Group 
Compliance Manager during 2017 and 
is responsible for driving the Group’s 
global Compliance Programme. Her 
role covers a wide range of corporate 
governance matters but with a 
particular focus on items relating  
to, for example, anti-bribery and 
anti-corruption and anti-slavery and 
human trafficking; she is charged with 
ensuring that our business operates 
ethically and in accordance with all 
applicable legislation, regulations  
and standards.

In November 2017 the Group’s  
first Data Protection Officer, Colin 
Currie, was appointed. In addition  
to assuming responsibility for the 
creation of policies and guidance 
relating to data protection and  
subject access requests, rolling-out 
relevant procedures and training and 
supporting the Group on data security 
and privacy-related matters, Colin,  
in conjunction with other relevant 
internal functions, is responsible for 
ensuring that the organisation has 
undertaken the necessary health 
checks and is GDPR-ready when  
the new legislative changes take  
effect in May 2018.

Pursuant to section 54(1) of  
the Modern Slavery Act 2015, the 
Company published its first ever 
Anti-Slavery and Human Trafficking 
Statement in June 2017 setting out  
the steps taken by it to ensure that 
slavery and human trafficking do not 
occur in our supply chains or any part 
of our business.

 “ WE EXPECT 

EVERYONE TO 
CONDUCT BUSINESS 
WITH HONESTY AND 
INTEGRITY – AND  
TO REFRAIN FROM 
DOING ANYTHING 
THAT COULD HARM 
OUR REPUTATION OR 
OUR OPERATIONS.”

John Geddes, Company Secretary  
& Director of Corporate Affairs

In this regard, a new Group Code of 
Conduct has recently been finalised 
that will be the foundation of the 
Compliance Programme. This Code 
represents our guide to doing the 
right thing, at the right time and in 
the right way (i.e. the Menzies way) 
and provides a set of values and 
standards for our People to guide 
them in their decision-making 
processes and set the behaviour 
expected of them. It will apply to 
every Group employee, at every level 
within our business, and the culture 
that it underpins will be fundamental 
to the success of the Group, outlining 
the expectations and framework for 
ethical and compliant behaviour. 

The Code of Conduct will be 
supported by more detailed policies 
and procedures which build upon 
the documentation currently in  
place and govern key compliance 
topics across the business such  
as human rights, anti-bribery and 
anti-corruption and anti-slavery  
and human trafficking. Everyone 
who is employed by the Group will 
be issued with the Code of Conduct 
upon induction and required to 
certify that they have read and 
understood it. It is intended that 
annual certification will also be 
introduced. 

A new Third Party Code of Conduct 
is also in the process of being 
compiled. This details the standards 
that we expect all our business 

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Strategic Report Financial StatementsShareholder InformationGovernance Reports ABOUT  TRACETRACE is a globally recognised anti-bribery business organisation and leading provider of cost-effective  third party risk management solutions. Members and  clients include hundreds  of multinational companies headquartered worldwide.  For more information, visit  www.TRACEinternational.org.Responsible Business continued

Health, Safety  
and Security 

Health, safety and security are at  
the heart of our business activities, 
with the management of risk serving 
to inform and protect every element  
of our operations. Robust risk 
management systems help protect 
our assets, promote the interests  
of our stakeholders and are 
fundamental to the welfare of our 
employees and the success of the 
Group. Good health, safety and 
security practices are not regarded 
as the responsibility of any one 
individual or department; rather they 
should be viewed as a collective 

effort where every employee is 
responsible for playing their part.  
As a risk-led organisation we aim  
to safeguard the health, safety  
and security of all our employees;  
we seek to establish and maintain 
robust processes, procedures and 
policies for identifying, managing 
and minimising risk-related incidents; 
and strive to ensure best practice 
and compliance across our business 
by implementing standardisation 
and transparency through our  
8 Pillar Audit Programme.

Our People are encouraged to 
participate in the continued adoption 
of risk-conscious behaviour in their 
daily performance. Employees across 

the Group can utilise our SMART 
(Standard Menzies Audit Reporting 
Tool) operational inspection tool 
which allows users to submit a basic 
audit of activities they observe.

In 2017 we implemented our new 
Security Management System.  
This is a programme to identify, 
monitor and manage security  
risks throughout our business  
and ensures we have the ability  
to prepare for, prevent and react to 
security issues in the most efficient 
way. Continual improvements were 
also made to Group security 
systems, including:

Health, Safety and 
Security Highlights

Due to increased security awareness, 
investment in security training, stop 
and searches, improved supervision 
and against more stringent reporting 
standards, our security incident rate 
improved by 39% during 2017.

Following the acquisition of ASIG, 
Fuelling audits were performed for  
the first time in 2017 and opportunities 
identified for improvement; an 
outcome of this will be the 
development of a Fuelling-specific  
8 Pillar Audit Programme in 2018  
and standardisation of processes. 

A total of 72 8 Pillar audits were 
completed across the Group with 
Ground Handling, Cargo Handling and 
Distribution all reporting an average  
of 90% conformance to policies and 
processes. Operations were subjected 
to 890 external audits, with 75% of 
those audits resulting in zero findings. 

The SMART tool continues to  
play a key role in the management  
of Group safety: Over 362,000 
inspections were conducted in  
2017 via the mobile application  
which translates as one every  
three minutes in Ground Handling,  
one every 60 minutes in Cargo 
Handling and one every 72 minutes  
in Distribution centres.

Responsible Business in Action

10 YEARS OF IATA

Menzies Aviation was pleased to join the International Air 
Transport Association (“IATA”) in Geneva in October 2017  
to celebrate the 10 year anniversary of the IATA Safety Audit  
for Ground Operations (“ISAGO”). IATA supports many areas  
of the Aviation industry, helping to shape policy and assisting  
in the development and implementation of industry standards  
and technical solutions.

Menzies Aviation strives to meet the ISAGO safety 
standards across its network with 17 of our stations 
registered. It is also the first ground handler in  
the world to be registered under the new ISAGO 
Standards Manual Model 6th Edition. 

•  the evolvement of our 

whistleblowing hotline, serviced 
by EXPOLINK, into an online 
portal providing 24-hour daily 
global access;

•  the introduction of F24, a virtual 
crisis management system; and

•  access to travel trackers and 

International SOS, the world’s 
leading medical and travel 
security risk services company 
that provides alerts and advice 
for and about our business 
travellers.

Influence on  
the Environment

Employing over 36,000 employees 
and with an operational network 
across six continents, we are acutely 
aware of the potential impact which 
our business may have on the 
communities in which we operate. 
We recognise that being a socially 
responsible company enhances our 
overall value, both in the short and 
long-term, and are fully committed 
to the minimisation of the Group’s 
environmental footprint. Under the 
terms of our Environmental Mission 
Statement, we seek to identify 
significant aspects and impacts of 
our activities on the environment, 
mitigating risks and implementing 
preventative measures wherever 
possible; we strive to not only meet 
but also exceed the requirements  
of the relevant legislation and  
work within best practices to  
set the highest standards in all 
aspects of our operations.

From waste disposal to energy 
management, our environmental 
processes and procedures are 
subject to continual review as we 
endeavour to promote sustainable 
management practices and seek  
to identify potential improvements.  
For example, 1,168 electric vehicles,  
a combination of owned and leased, 
are currently utilised in Menzies 
Aviation’s GSE (ground support 
equipment) fleet; this figure represents 
approximately 16% of our total 

motorised GSE fleet and is one 
which we would hope to increase 
further during 2018. Additionally,  
the acquisition of the Gnewt Cargo 
business, which carries out final-mile 
parcel deliveries in congested urban 
areas within Central London using 
solely electric vehicles, demonstrates 
our commitment to carbon emissions 
reduction and the promotion of 
technologies that improve our 
sustainable practices. 

Throughout 2017 the Group engaged 
the services of an independent 
verifier, Carbon Footprint Ltd. 
(“Carbon Footprint”), for carbon 
emission monitoring. Going forward, 
our goal is to streamline the reporting 
process and feed data directly to our 
independent verifier – all data would 
therefore be collated by one central 
party and then subsequently analysed 
and reviewed. This will provide the 
clearest indication of the running 
carbon dioxide equivalent (“CO2e”) 
levels in the business and the 
effectiveness of any reduction 
measures we implement. It should 
be highlighted that as a result of  
the ASIG integration process only 
estimated figures, based on a sample 
of monthly data for each of the 
individual sites, have been included 
in the Menzies Aviation figures 
(contained on page 47 of this 
Annual Report and Accounts 2017) 
in respect of the ASIG entities 
acquired. All ASIG emissions data 
will be comprehensively captured  
in 2018 and reported on in our 
Annual Report and Accounts 2018.

A number of initiatives have been 
identified as key focus areas for the 
Group’s environmental stewardship. 
A major focal point will be the 
development and implementation  
of an Environmental Management 
System (“EMS”) across the Group 
network. The EMS will be written in 
accordance with the ISO 14001:2015 
standard, with the future ambition  
of having the EMS audited and 
accredited to this standard, a level  
of accreditation which will clearly 
demonstrate our commitment  
to environmental stewardship.  

This development and implementation 
is already underway with the Menzies 
Aviation Iberica operation achieving 
ISO 14001:2015 status during 2017.

As part of the EMS development,  
it is intended that a network-wide 
waste management strategy will  
also be developed and implemented; 
this will look at both operational and 
office work areas to establish a more 
robust recycling protocol and seek 
to increase awareness of correct 
waste segregation. We would wish 
to increase the level of operational 
oversight through the appropriate co-
ordination with our waste contractors, 
in addition to considering waste 
prevention and the ways in which  
we can prevent waste production  
(e.g. going paperless with some of  
our processes).

Energy management is another area 
which will be subject to consideration 
in 2018. Where possible we will aim  
to reduce the consumption of 
non-renewable energy and increase 
the use of renewable energy sources 
and technologies that reduce fossil 
fuel consumption (e.g. electric 
vehicles). We will also seek to identify 
opportunities in close proximity  
to our operations that volunteers  
can get involved in to promote 
environmental causes.

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Strategic Report Financial StatementsShareholder InformationGovernance Reports The Group is proud of Menzies Distribution’s status as a  Carbon Trust Standard holder for nine consecutive years.  The Standard recognises  the business’ commitment  to measure, manage and  reduce its carbon footprint.Responsible Business continued

Greenhouse Gas  
Emissions Reporting 
Under the Climate Change Act  
2008 and the Companies Act 2006 
(Strategic Report and Directors’ 
Report) Regulations 2013 (the 
“Regulations”), we are mandated 
to disclose the greenhouse gas 
(“GHG”) emissions arising from our 
operations. We disclose this figure  
in the form of tonnes of CO2e on all 
material emissions of the six gases 
covered by the Kyoto Protocol 
generated from both direct sources 
and purchased electricity, heat, 
steam and cooling. 

The period covered for the purposes 
of this GHG Emissions Reporting 
section is 1 January 2017 to 
31 December 2017. We report on 
Scope 1 emissions (direct combustion 
of fuels) and Scope 2 emissions 
(indirect combustion e.g. purchased 
electricity) as follows: Scope 1 –  
fuels consumed by passenger  
and delivery vehicles, natural gas 
consumption in buildings and 
fugitive emissions of refrigerants; 
and Scope 2 – UK electricity and 
overseas electricity.

In order to ensure optimum 
transparency, all data is collated 
from sites and fed into our Carbon 
Tracker system, where the electricity 
usage and fuel consumption is 
calculated into CO2e using emission 
factors issued by the Department  
for Business, Energy and Industrial 
Strategy (BEIS).

Our independent GHG verifier, 
Carbon Footprint, was originally 
engaged to certify that our 2016 
data-sets were satisfactory, 
methodologies appropriate and 
conversion metrics/calculations 
sound, and continues to provide 
independent external verification  
of our data. Carbon Footprint has 
validated our submissions and 
confirmed that for 2017 our emissions 
factors, methodology and GHG 
calculations are robust. It continues 
to assist in the improvement of our 
data collection methodologies and  
is working with us to identify options 

which will allow us to offset a portion 
of our emissions.

Going forward we intend to improve 
upon the quantity of data captured 
using our Carbon Tracker, which in 
turn will provide further increased 
visibility on our emissions. We will 
also continue to engage with our 
colleagues who enter data into this 
system, highlighting the importance 
of this reporting generally and 
requesting feedback on how the 

process could be simplified 
operationally together with any 
other suggested improvements.  
This will serve to further foster and 
nourish an already positive carbon 
reporting culture.

The Company also participates  
in the following UK Government-
driven carbon reporting schemes:
•  the Energy Savings Opportunity 
Scheme (“ESOS”) which runs in 
four year cycles; and

Responsible Business in Action

ENVIRONMENTAL  
INNOVATION

Our acquisition of Gnewt Cargo provides us with the opportunity 
to build on relationships and partnerships with public funding 
bodies such as Innovate UK, Transport for London and the London 
Mayor’s Office, as well as the UK’s best logistics academia. 

We are currently working on a number of research partnership 
projects that consider not only how we could more effectively 
electrify our Distribution fleets but also explore innovative 
methods of undertaking deliveries in urban locations in a more 
efficient and environmentally friendly way through the reduction 
of emissions and congestion. 

Projects include the development and utilisation of alternative 
electric vehicles exclusive to the UK market and the development 
of models that utilise more deliveries on foot whilst using electric 
vans as mobile depots.

CO2e Emissions

Measure

2017 Global tonnes of CO2e

Group 
Total

Aviation 
Division

Distribution 
Division

2016 Global 
tonnes  
of CO2e

Total

2017 UK tonnes of CO2e
UK 
Total

Aviation 
Division

Distribution 
Division

2016 UK 
tonnes  
of CO2e

Total

Combustion of fossil fuels

169,319

131,111

38,208

63,841

45,889

7,681

38,208

30,864

Electricity purchased  

for own use

50,814

47,389

3,425

21,080

Total

220,133

178,500

41,633

84,921

6,202

52,091

2,777

3,425

10,458

41,633

6,443

37,307

Intensity ratios 
(tonnes of CO2e) 
Per £000 turnover

Per aircraft turnaround

Per £000 turnover total

0.148

0.087

•  the Carbon Reduction 

Commitment Energy Efficiency 
Scheme (the “CRC Scheme”), 
which is due to be phased-out  
in the next two years. 

ESOS
ESOS is a mandatory UK energy 
assessment scheme which has been 
in force since July 2014. It requires 
larger companies and non-public 
sector organisations to conduct 
energy saving assessments and 
identify where energy savings can 
be implemented. Carbon Footprint 
was appointed our Lead Assessor 
and undertook our Phase 1 ESOS-
compliant energy audit, covering  
the period 1 January 2014 to 
31 December 2014. As a Scottish 
headquartered business, we were 
also required to submit these audit 
findings to the Scottish Environment 
Protection Agency (SEPA).

The ESOS scheme is currently in 
Phase 2 and we must conduct our 
Phase 2 energy assessment before  
it concludes in 2019. The decision  
is pending as to when this will  
take place.

Carbon Footprint previously identified 
a number of opportunities that would 
allow us to reduce our total energy 
consumption (including buildings 
and direct transport-related energy). 

0.034

0.137

0.120

0.068

0.041

0.140

0.035

0.037

0.028

0.034

0.124

0.027

An ongoing programme of energy 
management is in place and we now 
have accurate baselines of energy 
consumption at our locations. Where 
practical, therefore, energy saving 
measures can be identified and 
implemented at certain sites; we  
will be able to reduce our energy 
consumption and in turn our CO2e 
footprint. Such initiatives will form 
part of our environmental strategy 
and should be reflected in the ESOS 
Phase 2 assessment. 

CRC Scheme
The CRC Scheme, effective from 
April 2010, is an obligatory emissions 
trading scheme with the stated 
objective of improving energy 
efficiency and reducing carbon 
dioxide emissions in large public  
and private sector organisations. 
Under the Scheme, we must report 
annually on our UK operations’ 
energy usage, a disclosure which 
continues to be of assistance from  
a GHG reporting perspective.

Whilst the CRC Scheme is scheduled 
to be abolished following the 
2018/2019 compliance year, our work 
plans in this regard continue and we 
will submit our annual compliance 

report to the CRC Registry by 
31 July 2018.

This Emissions Reporting section is 
incorporated into the Directors’ Report 
contained on pages 84 to 89 of this 
Annual Report and Accounts 2017.

Influence on the 
Environment Highlights

Edward Levine was appointed VP 
Group Environment & Sustainability 
in October 2017 and is tasked with 
overseeing the Group’s Environmental 
Programme and ensuring full 
compliance with all legislative and 
regulatory requirements.

We acquired Gnewt Cargo Limited  
in August 2017; Gnewt operate the 
largest all-electric vehicle fleet in the 
UK and delivered over 2.8m parcels 
during the year.

Cloud-based ‘Carbon Tracker’ 
software was implemented on a  
global basis, serving to enhance  
and standardise our carbon data 
consolidation process and allowing 
tailored carbon reduction programmes 
to be implemented regionally. 

We achieved a target of 90% landfill 
avoidance for waste collected from  
36 Menzies Distribution locations 
during 2017. 

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Strategic Report Financial StatementsShareholder InformationGovernance Reports GOVERNANCE REPORTS, 
FINANCIAL STATEMENTS AND 
SHAREHOLDER INFORMATION

Governance  
Reports 
Chairman’s Introduction 

Board Structure 

Board of Directors 

50-90
50

Financial  
Statements 
Independent Auditor’s Report 

91-176
91

Shareholder  
Information 
Notice of Annual General Meeting 

177-187
177

51

Group Income Statement 

102

General Information 

184

52

54

59

Statement of Comprehensive Income  103

Corporate Governance Statement 

Nomination Committee Report 

Balance Sheets 

Statements of Changes in Equity 

Audit Committee Report 

61

Statements of Cash Flows 

Human Resources Committee Report  66

Notes to the Accounts 

Remuneration Committee Report 

Directors’ Report 

67

84

Statement of Directors’ Responsibilities  90

Five Year Summary 

Subsidiary, Joint Venture  
and Associate Undertakings 

104

105

107

108

160

161

Responsible Business continued

Our Social  
Contribution

Successive generations of the 
Menzies family have served as  
both leaders and custodians of  
John Menzies plc and, through 
recognition of the importance  
of social responsibility and the 
impact of our operations on the 
environments in which we operate, 
the Company continues to preserve 
and grow its operations for future 
generations. We seek to provide 
charitable support to organisations 
that both assist and empower  
the generations that preceded us 
and invest in the wellbeing and 
opportunities of the generations  
that will follow us. 

Additionally, during 2017 we were 
guided by the community and 
charitable priorities of our People 
and also continued to support 
causes with whom we have had 
fruitful partnerships in the past and 
who satisfy the three fundamental 
objectives of our social investment 
criteria i.e.:
•  encourage and build relationships 
within both the geographical 
areas and the sectors in which  
we operate;

•  make charitable contributions 

that reflect our shared company-
community values; and
invest in local people, 
communities and industries.

• 

During 2017 our Regions were asked 
to identify charities which reflected 
these objectives and resonated  
with our continuing charitable  
theme of the relationship between 
generations. An annual budget  
of £100,000 was approved by the 
Board with £80,000 allocated to  
the Main Charity Fund and £20,000 
allocated to the John Maxwell 
Menzies Fund, which is used to 
encourage employee participation  
in charitable, voluntary and 
community-related activities and 
provides individual cash awards of 
up to £350 per employee or £700 
per team of employees.

The Strategic Report on pages 1  
to 48 of this Annual Report and 
Accounts 2017 has been approved 
by the Board of Directors in 
accordance with the Companies  
Act 2006 (Strategic Report and 
Directors’ Report) Regulations 2013. 

On behalf of the Board

John Geddes
Company Secretary & 
Director of Corporate Affairs
12 March 2018

TIME TO BEAT CANCER

The Company has been touched by cancer at all levels in recent 
years and thus chose to support the Beatson Cancer Charity in  
the United Kingdom in honour of those colleagues who lost their 
battle against the disease.

Joyce Ross, Beatson’s Corporate Partnerships Manager, said: 
“Beatson Cancer Charity is so grateful for the continued support 
of John Menzies plc. This vital funding will go towards patient and 
family support services, plus a range of specialist posts including 
nursing, radiography, physics and research-based staff as well as 
additional staff training and development.”

Our Social  
Contribution Highlights

In 2017 Menzies Aviation re-introduced 
its Cross-Cultural Team Challenge 
which saw two teams of high-
performing managers, selected from 
across the globe, participate in 
fundraising activities designed to 
develop their leadership capabilities 
and raise funds for the nominated 
charities, further details of which can 
be found in the case studies on pages 
40 and 42.

£21,250 was donated to organisations 
nominated and championed by our 
People, reflecting causes close to  
their hearts. 

£23,750 was committed to 
organisations that support and invest 
in the younger generations through 
promoting the wellbeing of children 
and tackling issues which undermine 
their life chances such as inequality, 
poverty and lack of education. 

£16,000 was donated to organisations 
that assist and empower the 
generations which preceded us  
by enabling their independence, 
addressing their social and health 
needs and generally improving their 
quality of life.

MORE THAN  
JUST A MEAL

Metroport Meals on Wheels is  
a Texas-based charity which 
describes itself as a group of 
‘neighbours helping neighbours, 
working to alleviate hunger... 
and foster the independence, 
worth and dignity of each 
individual’. Menzies Aviation’s 
Americas region selected 
Metroport Meals on Wheels as 
one of its nominated charitable 
beneficiaries for 2017 in light  
of the organisation’s 
positive and 
compassionate 
contribution to 
community life.

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Strategic Report Financial StatementsShareholder InformationGovernance Reports Chairman’s Introduction

Board Structure

A ROBUST GOVERNANCE 
FRAMEWORK

Board
Principal responsibility is to ensure the long-term success of the Company, assuming responsibility for the Group’s  
overall strategy and providing shareholders with stability and growth.

Audit  
Committee
Monitors the integrity of the 
Group’s financial reporting 
and financial statements, 
reviews the effectiveness of 
internal controls and risk 
management, and oversees 
the relationship with the 
external auditor.

Nomination  
Committee
Ensures appropriate 
succession plans are in place 
and reviews the structure and 
composition of the Board to 
ensure the necessary balance 
of knowledge, skills and 
experience to develop and 
support Group strategy.

Remuneration  
Committee
Determines and agrees the 
Company’s remuneration 
policy in respect of Executive 
Directors and the Chairman, 
together with their specific 
remuneration packages.

Human Resources 
Committee
Assists the Board in fulfilling 
its Human Resources 
obligations and ensures 
standardisation, adequacy 
and effectiveness of structure, 
policies and process.

Dr. Dermot F. Smurfit
Chairman

Executive Committee
Responsibility for operational and strategic matters.

AVIATION

DISTRIBUTION

Dear Shareholder, 

On behalf of the Board of John 
Menzies plc I would like to introduce 
our Governance Reports for the 
financial year ending 31 December 
2017. As you will see, these describe 
how the Company has continued  
to apply the principles of good 
corporate governance contained  
in the UK Corporate Governance 
Code (April 2016) (the “Code”) 
throughout the year and provide 
information on the workings of the 
Board and its Committees, together 
with details of our systems of 
internal control and risk 
management. 

In accordance with the Financial 
Conduct Authority’s Listing Rules  
we are required to report on how  
we have complied with the main 
principles of the Code. I am happy  
to report that it is the view of  
the Board that the Company has 
complied with all relevant provisions 
for the 2017 financial year and 
continues to do so.

Integrity is a crucial component of 
our business and as a Group we are 

committed to conducting business 
honestly, fairly, safely and in 
compliance with all applicable laws, 
regulations and ethical standards. 
To do this it is imperative that  
we have a robust governance 
framework in place across our 
operations which not only sets  
the ethical parameters we must 
work within but which is flexible 
enough to allow us to pursue our 
strategic objectives and expansion 
opportunities and in turn generate 
sustainable shareholder value. 

knowledge further strengthens the 
overall skillset of the Board which,  
I believe, is well-placed to address 
the constantly changing needs of 
our operations and drive forward  
the Group’s strategic priorities  
and objectives. In 2018 we will 
continue to evolve and enhance our 
leadership capabilities as and when 
considered desirable, unlocking  
the significant potential that exists 
within the Group, and ensure that 
the appropriate succession plans are 
in place at all levels of our business. 

Dr. Dermot F. Smurfit 
Chairman
12 March 2018

I am confident that we do have  
such a framework in place, as clearly 
proven through the transformational 
ASIG deal and the successful 
integration of the business into  
our operations which was 
underpinned by our relentless  
drive for operational excellence  
and standardisation.

Whilst Dermot Jenkinson resigned 
during 2017 after a 32 year tenure  
on the Board, I was delighted to 
welcome Philipp Joeinig as a 
Non-Executive Director following  
a review of Board structure. Philipp’s 
extensive Aviation industry 

Composition of the Board

Length of Tenure  
(Non-Executive Directors)

Board by Gender

1

5

1

1

3

3

4

5

  Executive Director – 3

Independent Non-Executive 
Director – 5

  Chairman – 1

  0-3 years – 4

  4-6 years – 1

  7-9 years – 0

  More than 9 years – 0

  Executive Male – 3

  Executive Female – 0

  Non-Executive Male – 5

  Non-Executive Female – 1

UK Corporate Governance Code
The Board remains committed to the principles of good corporate governance contained in the UK Corporate 
Governance Code (April 2016) (the “Code”), which is published by the Financial Reporting Council and 
available on its website at www.frc.org.uk. The Company continues to follow the good practice which the 
Code recommends and the Board considers that the Company has applied the principles and complied with 
the provisions set out therein throughout 2017, as detailed in this Statement and the associated Reports.

The Board believes that the Annual Report and Accounts 2017 are, when taken as a whole, fair, balanced  
and understandable, providing shareholders with the requisite information to assess the Company’s 
performance, business model and strategy.

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51

Financial StatementsShareholder InformationStrategic Report Governance Reports    
Board of Directors

Committee Membership Key

 Audit Committee

 Nomination Committee

 Remuneration Committee

 Human Resources Committee

 Indicates Committee Chair

Name and Title

Dr. Dermot F. Smurfit
Chairman

Forsyth Black
Executive Director, 
President & Managing 
Director, Menzies Aviation

Giles Wilson
Executive Director,  
Chief Financial Officer

John Geddes
Executive Director,
Company Secretary & 
Director of Corporate Affairs

David Garman
Non-Executive Director 
& Senior Independent 
Director

Silla Maizey 
Non-Executive Director

Geoff Eaton 
Non-Executive Director

Paul Baines 
Non-Executive Director

Philipp Joeinig 
Non-Executive Director

Date of Appointment

July 2016

January 2016

June 2016

November 2016

June 2015

May 2014

June 2015

June 2016

June 2017

Experience and Skills

Other Appointments

Dermot brings a wealth of 
cross-industry experience 
to bear on his leadership 
of the Company.

He previously served as 
Chairman of Powerflute 
Oyj and was joint Deputy 
Chairman of Jefferson 
Smurfit Group PLC (1994-
2003) and its worldwide 
Director of Sales and 
Marketing (1997-2003). 
Prior to this he held a 
number of other senior 
positions within the group. 

Dermot is a former 
Chairman of Anker PLC, 
Peach Holdings PLC, the 
World Containerboard 
Organisation and FEFCO, 
the European Federation 
of Corrugated Board 
Manufacturers. He was 
also previously Chairman 
of Eurolink Motorway 
Services Limited and a 
Director of ACE Limited, 
Aon BV., Timber Capital 
Limited and The Forest 
Company Limited.

Chairman of ML 
Capital Group 

Chairman of AustroCel 
Hallein GmbH

Director of Gamma 
(Fiber) Holdings 1 B.V. 

During the course of his 17 
year career with the Group, 
Forsyth has worked in a 
number of commercial and 
operational leadership roles 
across the Aviation Division 
and most recently served 
as Managing Director of 
Menzies Distribution. 

Forsyth brings a wealth  
of commercial, managerial 
and business development 
experience to the Board, 
having launched and 
grown our African Aviation 
business, established 
our Aviation business in 
India and led the entry of 
Menzies Distribution into 
the parcel delivery market. 

Giles brings great 
financial acumen and a 
deep knowledge of the 
Aviation Services market 
to his role on the Board.

He has worked with 
the Group since 2011 
in a variety of senior 
roles, including Finance 
Director of Menzies 
Aviation and Senior Vice-
President of the Group’s 
African, Middle East and 
Indian Operations.

A chartered accountant, 
he was formerly Finance 
Director of Commercial 
Estates Group and 
held senior finance 
positions at Gallaher 
Group PLC, including 
Finance Director UK.

John has held the position 
of Group Company 
Secretary since 2006, 
having joined the Group 
in 1997. He was appointed 
to the Board in late 2016 
and is a member of IATA’s 
Ground Operations Group.

John has extensive 
knowledge of both 
Operating Divisions 
and his responsibilities 
include Governance, Risk 
and Investor Relations. 

As a Chartered Secretary, 
John’s career has included 
Company Secretariat 
posts at Bank of Scotland 
plc and Guinness plc. 

David brings 
comprehensive 
industrial experience 
and logistics sector 
expertise to the Board.

He was previously Chief 
Executive of TDG plc, 
a European contract 
logistics and supply chain 
management business; 
an Executive Director of 
Associated British Foods 
plc; held Non-Executive 
directorships at St Modwen 
Properties PLC, Kewill 
Limited, Victoria PLC 
and Phoenix IT Group 
PLC: and occupied a 
variety of management 
roles at United Biscuits. 

Silla is a qualified 
accountant and brings 
extensive experience of 
the air travel industry 
to the Board.

She enjoyed an Executive 
career at British Airways 
(1978-2012) holding a 
number of roles within 
Finance, Procurement, 
Corporate Responsibility 
and Customer Services. 
Most recently Silla served 
as Managing Director 
of London Gatwick. 

Geoff is a chartered 
accountant and has had 
an extensive Executive 
career, with roles including 
Chief Operating Officer 
of Premier Foods plc and 
Chief Executive Officer 
of Uniq plc. He has a 
considerable business-
to-business track record 
in both Europe and the 
United States, experience 
of diverse corporate 
cultures and brings 
extensive international 
business experience to 
his Board position. 

Philipp brings a deep 
understanding of the 
Aviation Services industry 
to the Board, having 
occupied a number 
of senior roles within 
Swissport International 
Limited over a nine year 
period (2007-2016), 
latterly as Executive Vice-
President covering Europe 
Central, East and West. 
Prior to this his career 
included management 
consultant roles with both 
Management Consulting 
Group PLC and Lausanne 
Consulting Group Limited. 

Paul brings extensive 
Corporate Finance 
experience to the Board. 

Since 2013 Paul has held 
senior advisory roles 
with Vermilion, a leading 
China-based investment 
banking firm, and Smith 
Square Partners, a 
UK-based independent 
corporate advisory firm. 
He served Hawkpoint 
Partners, a then leading 
independent corporate 
advisory business, as Chief 
Executive (2003-2009) 
and Executive Chairman 
(2009-2013); was a main 
board director of Collins 
Stewart Hawkpoint plc 
(2006-2012); and, prior 
to joining Hawkpoint 
Partners in 2000, was 
Chief Executive (Corporate 
Finance Division) of 
Charterhouse Bank. 

Director of various 
Group companies

Director of various 
Group companies

Board member of 
the Airport Services 
Association

Director of various 
Group companies

Non-Executive Director 
of Troy Income & 
Growth Trust plc

Non-Executive Director  
of Speedy Hire Plc 

Director of various 
private companies

Chair of NHS Business 
Services Authority 

Non-Executive Director 
of the Crown Commercial 
Service 

Non-Executive Director 
of Network Rail Limited

Chairman of New 
England Seafood 
International Limited 

Chairman of Butcher’s 
Pet Care Limited

Committees

n/a

n/a

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53

Governance Reports Financial StatementsShareholder InformationStrategic Report  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate Governance Statement

Board Composition and Responsibilities
Following the appointment of Philipp Joeinig and the resignation of Dermot Jenkinson during 2017, the Board 
currently comprises:
•  the Chairman;
•  three Executive Directors; and
•  five Non-Executive Directors,
as detailed in the diagram on page 51 of this Annual Report and Accounts 2017. The skills and experience of individual 
Board members are a key focus, together with the collective knowledge and composition of the Board more generally, 
to ensure the leadership needs of the organisation are met and the Company is well-placed to execute its strategy and 
compete effectively in the markets in which it operates. 

The composition of the Board is subject to annual review. Whilst the current balance of Executive/Non-Executive 
Directors is considered appropriate (with specific reference to the collective balance of skills, knowledge and expertise), 
at the appropriate time in 2018 the Nomination Committee will consider whether refreshment is required in light of 
current or proposed Group strategic developments. All new Directors are subject to election by shareholders at the 
first annual general meeting following their appointment and, together with all incumbent directors and in accordance 
with best practice principles, subject to annual re-election thereafter. Further biographical information on the current 
Board can be found on pages 52 and 53 of this Annual Report and Accounts 2017. 

The Board’s primary collective responsibility is to promote the long-term success of the Company for the benefit of 
its shareholders as a whole. In providing leadership to and setting the strategic direction of the Group, the Directors 
must identify and manage the interests of internal and external stakeholders within the robust framework of internal 
controls which exists. 

In addition to setting and monitoring the delivery of the Group’s strategy, the Board has a formal schedule of  
items specifically reserved for its consideration. The Board will, for example, consider and approve, if appropriate, 
financial and operational matters such as potential acquisitions and disposals, major non-recurring projects and 
capital expenditure above certain thresholds; the Group’s financial statements and Viability Statement; and the 
appropriateness of going concern sign-off at the half year and year end. It also assumes regulatory and governance 
responsibilities across a broad spectrum of matters including Corporate Social Responsibility, Health and Safety 
and key Group policies.

Chairman
Our Chairman, Dr. Dermot F. Smurfit, is tasked with leading the Board in an ethical manner whilst promoting not 
only the effectiveness of the Board and individual Directors but also effective Board relationships. He must ensure 
the Board is well-balanced in terms of composition and succession-planning and oversee and appropriately action 
Board evaluation. Whilst directing the Board in the determination and development of the Company’s strategy, 
Dr. Smurfit ensures he is always available to Executive Directors should any issues or concerns arise and is actively 
involved in engagement with shareholders and other stakeholders when required. Upon his appointment, he was 
considered to satisfy the independence criteria set out in the Code.

Senior Independent Director
David Garman continues to be the Company’s Senior Independent Director. Providing assistance and support to the 
Chairman in the execution of his duties, David is available to the Company’s shareholders, and other stakeholders, 
where issues or concerns arise that cannot be resolved through the standard channels. In conjunction with the 
Non-Executive Directors, David is also involved in the Chairman’s performance appraisal which takes place on  
an annual basis. 

Executive Directors
Each of our Executive Directors has specific duties and responsibilities which have been agreed by the Board as a 
whole and which may at times vary in accordance with business needs and/or the evolving nature of our operations. 
Collectively, the role of the Executive team is to oversee the day-to-day management of the Company, providing 
clear and robust leadership to both the business as a whole and the Senior Management team whilst simultaneously 
driving the successful delivery of the Group’s strategy. 

Non-Executive Directors 
Our Non-Executive Directors are also involved in the effective development and execution of the Group’s strategy. 
They are expected to provide independent challenge to the performance of Management, including the Executive 
team, where appropriate and must satisfy themselves in respect of both the robustness of the Group’s systems of 
internal financial controls and risk management and the integrity of the financial information. In accordance with 
best practice, our Non-Executive Directors annually evaluate the performance of the Chairman.

During 2017 one new Non-Executive Director, Philipp Joeinig, was appointed as it was considered that his experience 
within the Aviation industry would be a valuable addition to the Board’s knowledge base as the Company continues 
to strengthen its business and looks to take advantage of the potential expansion opportunities that exist. 

Directors must exercise their judgement independently from the influences of others and the independence  
of individual Directors is reviewed on an ongoing basis by the Board, taking into account the characteristics of 
independence contained within the Code. All current Non-Executive Directors are considered independent and, 
throughout 2017 and since the end of the financial year ending 31 December 2012, all Directors on each of the 
Board Committees referenced below have been independent in compliance with the Code. 

Board Meetings and Support
The Board has a formal schedule of matters reserved for its consideration and during 2017 met eight times, as 
scheduled (as detailed below), although additional Board meetings may take place throughout the year if required. 
Directors receive Board papers in advance of all Board meetings through a secure electronic platform and are given 
the opportunity to feedback on the content and quality of Board packs via the annual Board evaluation process. 

Board and Committee meetings attendance in 2017

Appointed/ 
resigned

Board

Audit 
Committee

Remuneration 
Committee

Nomination 
Committee

Human 
Resources
Committee 1

Meetings

D Smurfit

F Black 

G Wilson 

J Geddes

S Maizey 

D Garman

G Eaton

P Baines

P Joeinig

July 2016

January 2016

June 2016

November 2016

May 2014

June 2015

June 2015

June 2016

June 2017

Former Directors

D Jenkinson

October 2017

8

8/8

8/8

8/8

8/8

8/8

8/8

8/8

8/8

5/5

3/7

3

–

–

–

–

3/3

3/3

3/3

3/3

2/2

–

2

–

– 

–

–

2/2

2/2

2/2

2/2

–

–

2 

–

–

–

–

2/2 

2/2 

2/2 

2/2 

– 

– 

2

–

2/2

–

2/2

2/2

2/2

–

–

2/2

–

Note:
1.  Claire Hall, Group EVP People, is also a member of the Human Resources Committee.

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Governance Reports Financial StatementsShareholder InformationStrategic Report Corporate Governance Statement continued

In July 2017 an offsite Board meeting was held in Menzies Aviation’s Americas regional Head Office at Diplomacy 
House, Fort Worth, Texas, our new facility that was opened in February 2017, following the acquisition of ASIG, and 
located to the immediate south of Dallas/Fort Worth International Airport. The Directors thereafter undertook a 
visit to our fuel farm operations at Dallas Love Field Airport. The October Board meeting also took place offsite at 
Oslo Airport, one of our Aviation network locations. The Board appreciates the value in undertaking such offsite 
meetings providing, as they do, the opportunity to both engage with our People on the ground and ensure an 
up-to-date awareness of the Company’s operations.

The Group Company Secretary is available to support Directors as required and is on hand to ensure that independent 
professional advice is available to both Executive and Non-Executive Directors where considered necessary to enable 
them to effectively discharge their directors’ duties.

Induction, Development and Diversity
A formal induction programme is in place for all new Board appointments to ensure new Directors undergo a 
comprehensive introduction to the Group and are ably equipped to effectively discharge their Board and Committee 
responsibilities. Whilst this programme is structured in terms of key content and items covered, it is also tailored to 
the individual development needs and experience of the new Board member in question. It is imperative that all new 
Directors fully understand the Group’s operations, its strategic objectives and the landscapes, regulatory, legislative 
and otherwise, in which it operates and, to this end, all new Directors will participate in introductory meetings  
with both the Executive team and relevant members of Senior Management in addition to undertaking site visits  
to provide operational visibility. The Chairman and other Non-Executive Directors are also on hand to advise as 
appropriate and structured briefings are arranged to ensure full familiarity with the Group, its governance, policies 
and procedures, together with meetings with major shareholders. Philipp Joeinig underwent this induction process 
following his appointment in June 2017, tailored as necessary to take account of his experience and knowledge.

There is a keen recognition that the continuing development of the Company’s Board is important if it is to perform 
effectively and a number of arrangements are in place to ensure all Board members receive any training that they 
require or may desire. Training needs are identified through the annual Board evaluation process following which 
the Group Company Secretary and the Chairman discuss the necessary training and development outcomes,  
with Directors also encouraged to undertake such site visits as may be appropriate and/or desirable to achieve  
a comprehensive understanding of Group operations. The Group Company Secretary will also arrange for the 
Board to be kept apprised of key regulatory, policy, governance and other issues through a variety of means such 
as the inclusion of briefing papers within Board packs or the attendance of guest speakers at Board meetings.

The Board is eager that the talent pipeline within the Group continues to be fostered and supports the training 
needs of all Group employees. It remains committed to diversity and equality and is fully cognisant of the 
advantages which diversity, in whatever form, can introduce to important decision-making processes, both within 
and outwith the Boardroom. In terms of the latter, each of the Business Leadership teams is tasked with ensuring 
that the skills and talent of Group employees are advanced to enable them to progress within the internal talent 
pipeline. However, whilst due regard is given to diversity in the context of potential Board appointments, individuals 
are nominated and ultimately appointed to the Board on the basis of merit and evaluation against objective criteria; 
the Board remains of the opinion that setting a quota will not produce the optimum result in terms of the balance of 
relevant skills, knowledge and experience necessary to drive the Group’s strategic objectives and deliver long-term 
shareholder growth. The Group’s approach to diversity and inclusion, including the development of a full Diversity 
Policy, is detailed on page 41 of this Annual Report and Accounts 2017, which information is incorporated by 
reference into this Corporate Governance Statement.

Board Recruitment and Succession Planning 
As referred to above, the Nomination Committee (further details of which can be found on pages 59 and 60 of this 
Annual Report and Accounts 2017) keeps the composition of the Board under review to ensure the appropriate 
balance of skills, knowledge and experience is present. The size and composition is monitored on an ongoing basis 
with a focus on key factors such as the Directors’ collective knowledge and experience, diversity factors (including, 
but not limited to, industry and international experience, nationality and gender) and Board evaluation outcomes 

(in relation to which please see the following paragraph). To ensure adequate succession plans are in place the 
period in office of each Director is also considered.

External recruitment agencies may be engaged by the Nomination Committee if there is a need to fill a Board 
position, whether Executive or Non-Executive. The Committee is also responsible for Chairmanship continuity  
and must ensure that at any particular time a successor has been identified from within the incumbent Board  
or located via external means and, similarly, with regard to the replacement of Executive Directors.

Board Evaluation
During 2017 David Garman, the Senior Independent Director, led the annual Board effectiveness evaluation. This 
involved one-to-one discussions with each Director to understand and evaluate their responses to a concise Board 
questionnaire, the results of which the Board also collectively reviewed. 

Whilst the overall conclusion was that the Board functions in an effective manner, with a measurable improvement 
being made in year on year results, some of the scoring reflected the ongoing work being undertaken in respect of 
particular key initiatives and strategies. Certain matters were highlighted for more detailed discussion including the 
desire to further streamline Board papers and the need to reduce discussions around operational detail which, at 
times, detracted from the consideration of key agenda items. It was also noted that whilst fewer Board meetings 
during the year had benefited both the preparation and quality of Board papers, the more extended period 
between meetings necessitated that all key points discussed were identified and comprehensively addressed  
in Board minutes.

A further evaluation outcome was that Board members were satisfied with the current Board composition but agreed 
that it should be reviewed at the appropriate time in 2018, with specific reference to Group strategic developments. 
Additionally, the introduction of site visits was viewed as a positive development and it was recognised that a Board 
meeting should be designated or added to allow for the specific consideration of strategy and succession planning. 
The Group’s HR capabilities and People agenda were again highlighted as requiring particular focus, underpinned by 
the appointment of the Group’s EVP People and the establishment of the Board’s Human Resources Committee; it 
was noted that in addition to staff retention issues, the Board looked forward to proposals in relation to HR strategy 
more generally and a management development programme.

The Board remains a strong advocate of the principles and provisions of the Code regarding performance evaluation 
and may, periodically, engage external consultants to ensure the Company’s evaluation process is fit for purpose and 
refreshed as appropriate. The last such independent review took place in the final quarter of 2014.

Board Committees
There are four principal Board Committees, Nomination, Remuneration, Audit and Human Resources, further details 
of which can be found on pages 59 to 83 of this Annual Report and Accounts 2017. Each of these Committees has 
defined Terms of Reference, as available on the Group’s website, and delegated Board responsibilities. In accordance 
with Board policy, membership of the Committees comprises solely Non-Executive Directors and the Chairman of 
each of the Audit, Remuneration and Human Resources Committees is selected from Directors who are considered 
independent under the terms of the Code, whilst the Chairman of the Nomination Committee is the Senior 
Independent Director. 

Committee membership is monitored regularly to ensure a suitable balance and rotation of Directors and the Group 
Company Secretary is available to each of the Committees to both provide guidance and support as required and 
ensure the Committees have the necessary resources to hand, including independent external advisers, to effectively 
discharge their duties.

In addition to Committee delegation, the Board has also assigned responsibility of operational and strategic 
implementation matters to the Company’s Executive Committee, comprising the Executive Directors, the Managing 
Director of Menzies Distribution and other Senior Executives as required.

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Nomination Committee Report

Internal Control and Risk Management
The Board has overall responsibility for the Group’s systems of internal control, covering financial, operational  
and compliance, and risk management and for annually reviewing the effectiveness of these systems. The Audit 
Committee has, however, delegated responsibility from the Board to review the effectiveness of these systems which 
are not designed to eliminate but rather manage and mitigate the risk of failure to achieve business objectives and 
provide reasonable, but not absolute, assurance against material misstatement or loss. The day-to-day responsibility 
for such systems, including deployment and maintenance, sits with the relevant members of the Senior Management 
team, although during 2017 the Board regularly monitored the processes by which risks were identified, evaluated  
and managed and continues to keep the effectiveness of the Group’s system of internal control and risk management 
under review.

Further details on how the Board manages business risks, including details of our risk management strategy, are 
shown on pages 32 and 33 of this Annual Report and Accounts 2017.

Relations with Shareholders
The Board is committed to establishing and maintaining effective communications with its shareholders, together 
with other third parties, and continues to develop its Investor Relations programme to ensure open and informative 
lines of communication are in place. 

In addition to the standard calls and meetings with analysts and investors throughout the year, full and interim 
results presentations took place in London in March and August 2017 respectively whilst the Company hosted an 
Aviation Capital Markets Day in November 2017. Feedback is sought and communicated to the Board after such 
events, with regular updates provided on all shareholder and analyst meetings as a routine Board agenda item. The 
Chairman and Senior Independent Director remain available to meet with investors throughout the year and Board 
members may request meetings with major shareholders, arranged via the Group Company Secretary, as and when 
considered necessary.

The Company’s website was re-launched during 2017 to make it more user-friendly and help improve dialogue with 
shareholders. It contains a wide range of information on the Group, including a dedicated Investor Centre through 
which the Company disseminates its various announcements, results and reports. 

The Board is aware of the importance of maintaining a clear dialogue with shareholders and therefore welcomes 
the use of the annual general meeting (“AGM”) as an additional forum through which to engage with shareholders; 
shareholders may ask questions either about the specific business to be considered at the AGM or, more generally, 
about the Group’s strategy, performance and activities. The Chair of each of the Board Committees is always 
available to answer any shareholder questions and full details of the proxy votes cast on each resolution put to the 
AGM are released via a London Stock Exchange announcement and also made available on the Company’s website 
as soon as reasonably practicable following the AGM.

David Garman
Nomination Committee Chairman

Committee Members

Name

D Garman
S Maizey 
G Eaton 
P Baines 

Position

Attendance

Chairman
Member
Member
Member

2/2
2/2
2/2
2/2

Welcome to the Report of the 
Nomination Committee for the  
2017 financial year. The Committee 
comprises solely independent 
Non-Executive Directors and is 
chaired by me, David Garman, as  
the Senior Independent Director.  
The other members of the Committee 
who served during the year are Silla 
Maizey, Geoff Eaton and Paul Baines, 
with the Group Company Secretary, 
John Geddes, continuing as Secretary. 
The Committee met on two occasions 
during 2017 with Executive Directors 
invited to attend where considered 
appropriate or necessary.

The Nomination Committee operates 
under formal and transparent Terms 
of Reference, closely reflecting  
the relevant provisions of the UK 
Corporate Governance Code (April 
2016) (the “Code”), which can be 
found on the Company’s website. 
During 2017 the Committee 
considered its Terms of Reference  
to ensure they remained fit for 
purpose and it was agreed that very 
minor alterations would be made.

Role and Responsibilities
A key responsibility of the 
Nomination Committee is to  
ensure that, collectively and at  
any given time, the Company’s 
Board of Directors possesses the 
necessary balance of knowledge, 
skills and experience to support  
and develop the strategy of the 
Group. Accordingly, the Committee 
regularly evaluates this balance  
and must make the appropriate 
recommendations to the Board as 
and when considered appropriate.

In identifying potential Board 
appointees the Nomination 
Committee may use open 
advertising or the services of 
independent external advisers to 
facilitate the search in question.  
The recruitment process will be 
undertaken in accordance with the 
relevant Group recruitment policies 
and candidates from a wide range  
of backgrounds, identified on the 
basis of merit and against objective 
criteria, including the time they  
are able to commit to the role, will 
be considered. The Nomination 

Committee is cognisant of the 
benefits that diversity can bring 
both to the Boardroom and to the 
success of the business itself and is 
acutely aware of the importance of 
giving due and proper consideration 
to all aspects of diversity in its 
deliberations. Further information on 
the measures which the Group takes 
to support diversity can be found  
on pages 41 and 56 of this Annual 
Report and Accounts 2017.

During 2017 Philipp Joeinig was 
identified by the Nomination 
Committee as a suitable candidate 
for the position of independent 
Non-Executive Director; the balance 
of skills, knowledge and experience 
of the Board had been evaluated 
and the Nomination Committee 
considered that Philipp’s international 
management consultancy experience, 
coupled with his executive career 
within the Aviation industry, could 
only serve to strengthen the Board’s 
position as it continues to pursue 
expansion opportunities. After 
undertaking the requisite evaluation 
and pursuant to our Terms of 
Reference, I, as the Chairman of the 
Nomination Committee, reported our 
conclusions and recommendations  
to the Board which, as a whole, was 
ultimately responsible for approving 
the appointment (as is the case  
for all Board appointments). In 
undertaking Philipp’s recruitment, 
the Nomination Committee used the 
appointment process outlined in the 
Corporate Governance Statement  
on pages 56 and 57 of this Annual 
Report and Accounts 2017. 

Succession Planning 
The Nomination Committee is also 
tasked with ensuring that appropriate 
succession plans are in place for  
both Directors, Executive and 
Non-Executive, and other Senior 
Executives of the Company. 
Accordingly, it must consider what 
skills and expertise may be required 
on the Board in the future in light of 
both the Group’s strategy and any 
challenges and/or opportunities that 

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Audit Committee Report

may be on the horizon. The Nomination Committee must ensure that the organisation’s leadership needs are 
satisfied; the continued ability of the Group to compete effectively in the marketplace must be considered and 
addressed and the sustained growth and success of the Group maintained.

During 2017 the Nomination Committee evaluated its role as regards succession planning within the Group and 
noted that this was an area where there was direct crossover with the role and responsibilities of the Company’s 
newly created Human Resources Committee. After careful consideration it was agreed that the Nomination 
Committee would continue to focus on succession planning from a Board and Executive Committee, comprising 
the next immediate level of Senior Management, perspective whilst the Human Resources Committee would 
consider wider succession planning within the Group.

Further information on the above matters can be found on, and is incorporated by reference into, this Nomination 
Committee Report on pages 54 to 57 of this Annual Report and Accounts 2017.

2017 and Beyond
In addition to the matters referenced above, the Nomination Committee also reviewed the current Board structure and 
composition, including the length of service and relevant skillsets of each Director, during 2017. Whilst it concluded that 
the Board composition was fit for purpose, a conclusion endorsed through the annual Board evaluation process, it was 
agreed that a further review would be undertaken at the appropriate time in 2018 to ensure Board composition was in 
alignment with any current or proposed Group strategic developments.

In 2018 the Nomination Committee will continue to monitor the leadership requirements of the business whilst 
recognising the importance and attendant benefits of diversity, including gender diversity, when considering  
any future Board appointments. As detailed above and in the Corporate Governance Statement, individuals are, 
however, nominated and appointed to the Board on the basis of merit and evaluation against objective criteria;  
no diversity quotas, gender-based or otherwise, have therefore been set or are targeted. Additionally and in 
accordance with our Terms of Reference, I will liaise with the Chairman of the Remuneration Committee in relation 
to the service contract and remuneration package to be offered to any proposed Executive Director or Managing 
Director of the Group.

On behalf of the Nomination Committee

David Garman
Nomination Committee Chairman
12 March 2018

this page and in the table on  
page 55 of this Annual Report  
and Accounts 2017. At the start of 
each financial year discussions take 
place between the Audit Committee 
Chairman and the Group Company 
Secretary, during which a formal 
agenda structure is agreed for  
the scheduled meetings and 
consideration is given to the 
inclusion of non-standard agenda 
items. Following each meeting, 
which would generally take place 
prior to a Board meeting, the Audit 
Committee Chairman provides  
a comprehensive report to the  
Board as a whole, detailing the 
Committee’s findings, activities  
and recommendations. 

It is standard practice for the 
external auditor, Ernst & Young LLP 
(“EY”), the Group’s Chairman and 
the Chief Financial Officer to be 
given notice of all Audit Committee 
meetings and invited to attend and 
speak where considered appropriate. 
The Chief Financial Officer, Group 
Company Secretary and certain 
senior Financial Executives, together 
with representatives from the internal 
and external audit teams, attended 
each of the Audit Committee 
meetings held in 2017. 

The Audit Committee receives 
presentations from members of  
the Senior Management team on  
a variety of issues and updates are 
provided on progress against the 
internal control plan throughout the 
year. The Audit Committee may also 
meet with the external auditor in  
the absence of Executive Directors, 
affording the opportunity for any 
items of concern to be raised with  
or by the external auditor.

The Audit Committee may take such 
independent professional advice as 
it considers necessary to properly 
effect its role. 

Paul Baines
Audit Committee Chairman

Committee Members

Name

P Baines 1 
S Maizey
D Garman 
G Eaton 
P Joeinig 2 

Position

Attendance

Chairman
Member
Member
Member
Member

3/3
3/3
3/3
3/3
2/2

Notes:
1.  Paul Baines became Audit Committee Chairman on 12 May 2017 when Silla Maizey stepped down 

to become Human Resources Committee Chairman.

2.  Philipp Joeinig was appointed to the Audit Committee upon his appointment as a Non-Executive 

Director on 1 June 2017.

Having assumed the position of Audit 
Committee Chairman following the 
Company’s Annual General Meeting in 
May 2017, I am delighted to introduce 
the Audit Committee Report for the 
financial year ending 31 December 
2017. The Committee was previously 
chaired by Silla Maizey to whom  
I would like to extend my sincere 
thanks for her contribution during  
her Chairmanship; Silla stepped down 
as Chairman to assume the role of 
Chairman of the Company’s newly 
created Human Resources Committee. 

The Audit Committee comprises  
five Non-Executive Directors: Silla 
Maizey, a qualified accountant, David 
Garman, Geoff Eaton, a chartered 
accountant, Philipp Joeinig, who 
became a member of the Audit 
Committee upon his appointment as 
a Non-Executive Director on 1 June 
2017, and myself. The Board of the 

Company has determined that  
the current composition of the  
Audit Committee meets with the 
requirements of the UK Corporate 
Governance Code (April 2016) (the 
“Code”), possessing competence 
relevant to the markets in which the 
Company operates, although, in line 
with good practice, membership will 
continue to be reviewed annually.

The Audit Committee has adopted 
Terms of Reference which are 
displayed on the Company’s website; 
these are modelled on the relevant 
provisions of the Code. It has 
delegated authority from the Board 
for ensuring adherence to the Code 
provisions and related guidance.

Audit Committee Meetings
The Audit Committee met, as 
scheduled, three times during 2017, 
with meeting attendance set out on 

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Role and Responsibilities
The primary role of the Audit Committee is to assist the Board in the execution of its oversight responsibilities 
including, but not limited to, the effective oversight and monitoring of the integrity of the Group’s financial 
reporting to ensure the interests of the Company’s shareholders are safeguarded at all times; it must assess the 
quality of the internal and external audit processes and ensure that the risks which our business faces, including 
financial, operational and compliance-related, are effectively managed at all times. In doing so, regard must be  
had to both the evolving nature of our operations and any changes on the legislative landscape.

Other responsibilities include:
•  reviewing both the Company’s financial results announcements and financial statements and the significant 

judgments and estimates contained within them;

•  advising the Board on whether the annual report and accounts of the Company are, when taken as a whole, fair, 
balanced and understandable and provide the information necessary for shareholders to assess the Company’s 
performance, business model and strategy;

•  ensuring compliance with applicable accounting standards and reviewing the appropriateness of the accounting 

policies and practices that are in place;

•  reviewing the Company’s internal financial controls and the effectiveness of the internal audit function;
•  reviewing the Group’s policies and practices concerning business conduct, ethics and integrity, fraud and 

whistleblowing (although it was decided at the August Audit Committee that whistleblowing would thereafter 
fall under the remit of the Human Resources Committee); and

•  overseeing all aspects of the relationship with the external auditor, including its appointment, the audit process, 

the supply of non-audit services and monitoring its effectiveness and independence.

The Audit Committee has the power to request any information it considers necessary to discharge its duties, 
including from Executive Directors. It believes that the information which it received from the relevant members  
of Management was both sufficiently comprehensive and accurate to enable it to fulfil its role and discharge the 
responsibilities incumbent upon it during 2017. 

Main Activities
•  The Audit Committee formally reviewed the Company’s Annual Report and Accounts 2017 (including the 

Statements on Internal Control and the work of the Audit Committee) and associated business review together  
with the Interim Results announcement made by the Company, which aspect of its work focused on key accounting 
policies, estimates and judgments, including significant or unusual transactions or changes to these. In doing so 
the Audit Committee reviewed the reports of Management and the controls assurance (internal audit) provider  
and took into account the views of the external auditor. It concluded that a recommendation should be made to  
the Board that the required disclosure set out in the Directors’ Responsibilities Statement could be made, as set  
out on page 90 of this Annual Report and Accounts 2017.

•  The Audit Committee reviewed the work of Management which involved assessing key risks at Group and 

Divisional level according to their significance, likelihood and impact, in addition to the Group’s exposure to and 
management of these risks. The Risk Register and evaluation of risk constantly evolve and the Audit Committee 
was satisfied that Management had appropriate risk management strategies and systems in place to address the 
Group’s key business risks, such strategies and systems having been in place throughout 2017 and up to the date 
of approval of this document.

•  The Audit Committee oversaw and monitored the integration of the ASIG business into the Group’s assurance 

model and Risk framework.

•  The Audit Committee considered the Group’s General Data Protection Regulation (GDPR) readiness and its 

cyber security framework in response to the continuing risk of cyber security breaches.

•  The Audit Committee reviewed and adopted an updated internal audit plan and considered the objectivity  

and independence of the external auditor.

In addition to its standard agenda, the Audit Committee welcomed presentations on key areas of focus. The Committee 
found these extremely beneficial and wishes such ad hoc presentations to continue in 2018, allowing it to be kept 
updated on key risk areas of safety, security and financial control.

FRC Corporate Reporting Review
During 2017 the Financial Reporting Council (“FRC”) contacted the Company following on from its earlier 
statement that it would conduct a thematic review of companies’ reporting relating to pension disclosures, with the 
objective of improving the quality of such disclosures and identifying good practice. I am pleased to report that in 
correspondence with us the FRC cited the future benefit payments disclosure, contained on page 109 of our Annual 
Report and Accounts 2016 in a graphic format, as an example of better practice in respect of disclosures regarding 
the maturity profile of the defined benefit obligation and referenced it within its paper entitled “Corporate Reporting 
Thematic Review: Pension Disclosure” (November 2017). We are requested to note that the FRC review covered only 
the specific disclosures relating to this thematic review and provides no assurance that our Annual Report and 
Accounts 2016 was correct in all material respects.

The Audit Committee also noted the additional items which the FRC raised in relation to pension scheme risk and 
the valuation of investments. After careful consideration of these matters we have included the defined benefit 
pension scheme risk, impact and mitigating factors within the Principal Risks and Uncertainties detailed on pages 
34 to 37 of this Annual Report and Accounts 2017 and disclose the valuation approach for those pension assets 
that do not have a quoted market price in Note 23 to the Accounts.

Annual Report and Accounts 2017
The primary areas of judgement considered by the Audit Committee in relation to the financial statements contained 
within this Annual Report and Accounts 2017 and how these were addressed are as follows:

Goodwill and intangible assets
The review for impairment of goodwill and intangible assets is based on cash flow projections to calculate a value 
in use for each area based on forecasts prepared by each Division. The achievability of the forecast is a risk, given 
inherent uncertainty within any financial projection. 

The Audit Committee evaluated a paper from Management on the results of the impairment assessment which 
included the assessment relating to the acquisition of the ASIG business on 1 February 2017. Key assumptions were 
reviewed and challenged by the Committee, including discount rates, business risk factors and cash flow projections 
based on the most recent budget and strategic reviews. Actions and factors likely to influence levels of impairment 
were reviewed with alternative scenarios requested for further analysis. Taking into account the documentation 
presented, the Audit Committee was satisfied with the approach and judgements taken.

Pension accounting
The assumptions made in the calculation for scheme liabilities and asset returns are underpinned by a range of 
judgements. Assumptions were prepared by external actuaries, reviewed by Management and approved by the 
external auditor, ensuring they were aligned to prevailing economic indicators. Changes in assumptions and the 
completeness of disclosures were then summarised for the Audit Committee. The increase in mortality rates was 
specifically noted. The Audit Committee was satisfied with the disclosures made and judgements taken.

Exceptional and other items
The Audit Committee considered the appropriateness of the measure of underlying profits and the classification 
and transparency of items separately disclosed as exceptional and other items. It was satisfied that the measure  
of underlying profits provided a reasonable view of the underlying performance of the Group and that there was 
transparent disclosure of items shown separately as exceptional and other items.

Revenue recognition
The Audit Committee has reviewed the work completed by Management in the year to ensure that the Group has 
appropriately recognised revenues in accordance with its contractual obligations during the period, paying attention 
to expected returns. The Audit Committee was satisfied with the approach and judgements taken.

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Taxation
Provisioning for current and deferred tax liabilities and assets requires the exercising of judgement. The Audit 
Committee addressed this through the receipt of a range of reports from Management and a separate Tax Committee 
exists to deal with such requests (see further details on pages 32 and 33 of this Annual Report and Accounts 2017). 
The Audit Committee challenged the appropriateness of Management’s views, including the extent to which these 
were supported by appropriate external advice. In particular, the Committee challenged Management’s calculations  
of provision for items under discussion with authorities and of the deferred tax assets and liabilities.

Provisions
The Audit Committee has challenged the assumptions used by Management in determining whether provisions  
are appropriate in relation to onerous property leases and ongoing litigation matters.

External Group Audit
EY is the appointed external auditor to the Group, having been appointed in 2009 following a full tender process. 
Having re-assumed the position of lead audit partner during 2016, Annie Graham continued as lead audit partner 
during the Interim Results review in the summer of 2017 but then rotated to Kevin Weston for the year end audit.  
There are no contractual obligations in place which restrict the Audit Committee in its choice of external audit provider.

The Audit Committee complies with the Code and the FRC Guidance on Audit Committees (April 2016) with regard 
to the external audit tendering timetable and, in relation to mandatory auditor rotation and tendering, the provisions 
of The Statutory Auditors and Third Country Auditors Regulations 2016 and the Competition and Markets Authority’s 
Statutory Audit Services Order 2014. In accordance with this guidance and legislation, the Committee has determined 
that the audit for the financial year ending 31 December 2019 should be tendered, EY having been appointed in 2009 
and serving its 10 year tenure in 2018.

It is extremely important that the Audit Committee is of the opinion that its appointed external auditor has 
conducted a full and effective audit and, accordingly, the performance of the external auditor is subject to annual 
review. In undertaking this review the Chairman of the Audit Committee seeks the opinion of fellow Committee 
members, the Chief Financial Officer and also the views of certain members of Senior Management who have been 
exposed to/had input into the audit process. The Audit Committee reviews and approves both the Company’s audit 
plan and the findings of the external auditor in respect of its audit of the Company’s financial statements, carefully 
monitoring these to ensure completeness, accuracy, clarity and integrity.

In seeking to ensure the external auditor’s effectiveness, the Audit Committee keeps its objectivity and independence 
under review together with the nature and extent of the non-audit services which it provides. Historically these 
non-audit services have included dealing with the Group’s tax affairs as it was considered that its knowledge of the 
Group’s business processes and controls made it best-placed to undertake this work in the most cost-effective manner. 
However, a change in the applicable EU regulations regarding non-audit fees has meant that from 1 January 2017 there 
is a restriction on the work that an external auditor can perform for a listed company in relation to non-audit services.

During 2016 the Company undertook a detailed review of the audit and tax services provided to it which resulted in 
PricewaterhouseCoopers LLP being appointed as the Group’s tax advisers from 1 January 2017. In 2017, as in previous 
years, the non-audit work undertaken on the Group’s behalf by EY was not handled by the EY external audit partner 
but rather managed separately from the audit workstream.

For 2017 EY were paid audit-related fees in the sum of £1.3m, whilst non-audit fees amounted to £0.7m. The Audit 
Committee regularly reviews the remuneration received by the external auditor for audit services, audit-related 
services and non-audit work to ensure a balance of objectivity, value for money and compliance with statutory 
duties is maintained. In 2017 the outcome of these reviews was that performance of the relevant non-audit work 
(excluding the tax services referenced above) by EY continued to be the most cost-effective way of conducting  
the Group’s businesses and that no conflict of interest existed between the provision of such audit and non-audit 
services. Additionally, such reviews allowed the Audit Committee to confirm that the Company continued to 
receive an efficient, effective and independent audit service from EY. In reaching this conclusion, the Committee 
considered the outcome of the FRC’s review of EY’s audit of the 2016 Accounts, in particular around the reporting 
of partners on component audits with long association and safeguards put in place, articulation of the risk around 
pension liabilities and detailed testing of pension assets.

All non-audit work is put out to tender and non-audit fees paid to EY are approved by the Chief Financial Officer, 
who reports any significant payments or awards of work to the Audit Committee. The Audit Committee believes 
that the level and scope of these non-audit services do not impair the objectivity of the external auditor.

Following a review held at the conclusion of the 2017 audit, the Audit Committee was satisfied that EY continued  
to provide an effective audit and remained independent and objective.

Internal Control and Audit
In accordance with the FRC’s Guidance on Risk Management, Internal Control and Related Financial and Business 
Reporting (September 2014), the Company’s Board of Directors has overall responsibility for the Group’s systems 
of internal control, covering financial, operational and compliance, and risk management. Such systems are not 
designed to eliminate but rather to manage and mitigate the risk of failure to achieve business objectives and can 
provide reasonable but not absolute assurance against material misstatement or loss. These systems have been in 
place throughout 2017 and up to the date of approval of this Annual Report and Accounts 2017, although they do 
not apply to the Group’s material joint ventures.

Whilst information on the Group’s system of internal controls and risk management framework can be found on 
pages 32 and 33 of this Annual Report and Accounts 2017, the Audit Committee has delegated responsibility from 
the Board to review the effectiveness of these systems.

The Audit Committee has reviewed the Group’s internal control structure and approved the scope of work and fees 
for external controls assurance providers. The Committee continues to believe that due to the complexity of the 
Group’s business and the international nature of the business, the internal audit function is best served by using 
both internal staff and external providers. Accordingly, the function is delivered by a combination of operational 
teams, Deloitte LLP, with its widespread global presence, and, as required, other external operational providers. 
Whilst internal staff and other external advisers generally undertake operational branch and station audits, the 
work undertaken by the firm relates principally to financial controls.

The Audit Committee reviews findings from the internal audit programme (on financial and key non-financial risks), 
together with areas identified for improvement, and these are prioritised for action by Management. Follow-up 
reports from Management are considered by the Committee to ensure any weaknesses that have been identified 
are fully addressed and appropriate correctional measures implemented. Whilst no system of internal control can 
provide absolute assurance against material loss, the Group’s systems are designed to provide the Directors with 
reasonable assurance that risks can be promptly identified and appropriate remedial action taken.

A standard accounting manual continues to be used by the Finance teams throughout the Group, ensuring that 
transactions and balances are recognised and measured in accordance with prescribed accounting policies and 
information is appropriately reviewed and reconciled as part of the reporting process. Additionally, a standard 
reporting tool is employed by all Group entities resulting in the consistent collation and presentation of financial 
information which in turn facilitates the production of the consolidated financial statements.

The Audit Committee has carefully considered and evaluated the effectiveness of the systems of internal control 
for the period from 1 January 2017 to the date of approval of this document and concluded that the Group has 
sound systems of risk management and internal controls in place. 

On behalf of the Audit Committee

Paul Baines
Audit Committee Chairman
12 March 2018

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Remuneration Committee Report

Silla Maizey
Human Resources Committee 
Chairman

Committee Members

Name

S Maizey
F Black
J Geddes
D Garman
P Joeinig
C Hall1

Position

Attendance

Chairman
Member
Member
Member
Member
Member

2/2
2/2
2/2
2/2
2/2
2/2

Note:
1.  Claire Hall sits on this Board Committee in her capacity as Group EVP People.

Welcome to the inaugural Report  
of the Human Resources (“HR”) 
Committee, chaired by me,  
Silla Maizey, and comprising both 
Executive Directors (Forsyth Black 
and John Geddes) and Non-Executive 
Directors (David Garman and Philipp 
Joeinig), together with Claire Hall, 
Group EVP People. The Committee 
was constituted by the Board at the 
beginning of 2017 to recognise the 
importance of our People to our 
future success and to ensure we 
pursue best practice particularly  
in areas such as staff retention and 
succession planning; constitution of 
the Committee was considered the 
most appropriate and direct means 
by which to address these issues and 
ensure suitable Board visibility and 
input on those matters which affect 
our most highly valued resource.

Meetings and Purpose
Committee meeting attendance is 
set out both above and on page 55 
of this Annual Report and Accounts 
2017; as can be seen, the Committee 

assembled on two occasions in  
its first year. At the initial meeting  
it was agreed that the Committee 
would convene not less than three 
times a year and would link in with 
the Nomination Committee, as and 
when required. 

Draft Terms of Reference for the 
Committee were also considered  
at this first meeting and, following  
a detailed discussion around the 
proposed key priorities of the 
Committee, agreed. The finalised 
Terms of Reference can be found  
on the Company’s website and  
these set out the threefold purpose 
of the Committee, specifically:
•  to assist the Board in fulfilling  
its obligations in respect of all  
HR matters;

•  to ensure standardisation of HR 

structure, policies and process; and

•  to review, monitor and make 

recommendations to Executive 
Management with regard to all 
HR matters.

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Role and Responsibilities 
The Committee is expected to 
satisfy itself that HR management 
activities across the Group are both 
effective and adequate and ensure 
that such activities are embedded 
across the network within a 
standardised framework. The 
consensus at the first Committee 
meeting was that primary areas of 
focus should be overall HR strategy 
and priorities, together with staff 
turnover and retention rates. 

The role of the Committee with 
regard to training was also discussed 
and it was agreed that operational 
training would not fall within its 
remit but rather the Committee 
would review and monitor people 
development programmes and 
initiatives. Further, in light of 
discussions regarding employee 
engagement, the decision was taken 
to shift responsibility for overseeing 
the Group’s whistleblowing policies 
and practices from the Audit 
Committee to the HR Committee.  
In 2017 presentations were made to 
the Committee on key topics such  
as the current employee training 
programme and framework and the 
HR systems and processes in place 
across our networks. These provided 
significant insight and reinforced the 
need for continuous improvement. 
Headline staff turnover figures were 
also a principal focus and discussed 
in conjunction with associated future 
reporting requirements.

I look forward to reporting to you 
next year on the challenges which 
we have faced during 2018 and the 
steps which have been taken to 
address these in striving to underline 
our commitment to retain, foster and 
develop our People.

On behalf of the Human Resources 
Committee

Silla Maizey
Human Resources Committee 
Chairman 
12 March 2018

Given the changes made to our 
Remuneration Policy last year, and 
the strong level of support received 
from our shareholders in this regard, 
we are not proposing any further 
amendments to our Remuneration 
Policy for 2018. We will continue to 
operate under the Remuneration 
Policy approved at the 2017 AGM 
and, as disclosed last year, this 
includes not making any further 
awards under the Company’s Share 
Matching Plan (“SMP”) from 2018.

The Remuneration Report details the 
remuneration which the Company’s 
Executive and Non-Executive 
Directors received in 2017 and 
contains a summary of the current 
Remuneration Policy. 

Remuneration Outcomes for 2017
2017 was a successful year for the 
Company both from a financial and 
strategic perspective. This success  
is reflected in the Remuneration 
Committee’s assessment of the 2017 
outcomes set out in this Report.

The Remuneration Committee  
has reviewed base salary levels for 
Executive Directors and determined 
that with effect from 1 May 2018 
each of Forsyth Black, Giles Wilson 
and John Geddes will receive a 
salary increase of 2%. This is in line 
with the salary increases for other 
Group employees.

For the 2017 annual bonus plan, the 
Remuneration Committee reviewed 
Group Underlying Profit before Tax 
performance and the performance 
of Forsyth Black, Giles Wilson and 
John Geddes against KRAs. Details 
of financial targets, 2017 performance 
and individual awards are disclosed 
on pages 75 and 76 of this Annual 
Report and Accounts 2017, including 
improved disclosure of performance 
in respect of the KRA element. 

Geoff Eaton
Remuneration Committee 
Chairman

Committee Members

Name

G Eaton 
S Maizey
D Garman 
P Baines 

Position

Attendance

Chairman
Member
Member
Member

2/2
2/2
2/2
2/2

As the Chairman of the Remuneration 
Committee I am once again pleased 
to introduce the Company’s 
Remuneration Report for the 2017 
financial year. 

In our Annual Report and Accounts 
2016 we set out a new Remuneration 
Policy which was both appropriate 
to our size and our circumstances 
and introduced a number of best 
practice features. The Remuneration 
Committee was delighted that this 
Policy was approved at our last 
annual general meeting (“AGM”), 
with 99% of the votes cast on the 
relevant resolution in favour of the 
new Remuneration Policy. 

Under this Remuneration Policy  
our incentive structure, including  
the annual bonus award and the 
Company’s Long-Term Incentive Plan 
(“LTIP”), is simple and aligned with 
the interests of our shareholders.  

A summary of our approach for 
incentive plans is as follows:
•  Our incentive opportunity 

comprises a maximum bonus  
of 100% of salary and an LTIP 
award of up to 100% of salary.

•  Annual bonus awards are 
awarded based on Group 
Underlying Profit before Tax 
(80%) and performance in Key 
Result Areas (“KRAs”) (20%). 
20% of any award is deferred in 
ordinary shares of the Company 
for three years (“Deferred 
Shares”).

•  LTIP awards align Executive 

remuneration with long-term 
value creation for our 
shareholders, strengthened 
through an additional 12 month 
holding period from 2018 
onwards; maximum vesting  
under the LTIP requires out-
performance of median total 
shareholder return (“TSR”) of  
the FTSE SmallCap index by  
30% over three years. 

John Menzies plc Annual Report and Accounts 2017

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The 2015 LTIP awards were assessed by the Remuneration Committee based on performance to 31 December 2017. 
The Remuneration Committee determined that the relevant performance measures were met and awards will vest 
as appropriate following the Company’s final results announcement on 13 March 2018. Further details are provided 
on pages 76 and 77 of this Annual Report and Accounts 2017.

Directors’ Remuneration Policy
This section of the Remuneration Committee Report contains a summary of the Company’s Remuneration Policy  
in respect of its Directors. As detailed above, the Remuneration Policy was approved by shareholders at the 
Company’s AGM on 12 May 2017 and took effect immediately upon receipt of such approval. 

In August 2017 share awards granted to Giles Wilson and John Geddes in August 2015, prior to their appointments 
to the Board of Directors, vested. Details of these awards are disclosed on page 80 of this Annual Report and 
Accounts 2017.

2018 AGM and Beyond
The Remuneration Committee continues to monitor governance developments and has noted the UK Government’s 
proposed corporate governance reforms. As these proposals take shape and are finalised we will consider how 
they will impact our approach to Executive remuneration and disclosure.

The remainder of this Remuneration Committee Report comprises a summary of our current Remuneration Policy, 
approved at the 2017 AGM, and our Annual Report on Remuneration for 2017, which will be put to a shareholder 
vote at our 2018 AGM and in relation to which we look forward to receiving your views and support.

On behalf of the Remuneration Committee

Geoff Eaton
Remuneration Committee Chairman
12 March 2018

The Company’s Remuneration Policy is available on its website at: www.johnmenziesplc.com.

Directors’ Remuneration: Principles
The Company’s Remuneration Policy has been developed to ensure that the Company is well-placed to attract, 
retain and motivate Directors with the ability and experience necessary to run the Company successfully, whilst 
also aligning Executive remuneration with the financial returns of its shareholders. 

Purpose and  
link to strategy

1  Basic salary
  Attract and retain high 
performing individuals, 
reflecting market value 
of role and Executive’s 
skills and experience.

Operation

Maximum opportunity

Performance metrics

Normally reviewed annually.

Salaries for 2018 will be:
•  F Black: £357,000
•  G Wilson: £331,500
•  J Geddes: £255,000

There is no maximum 
opportunity. Salary 
increases will normally be 
in line with the average 
increase awarded in the 
wider employee population. 

None, although 
individual and Company 
performance are factors 
taken into account 
when setting salaries.

The Remuneration Committee 
takes into consideration a 
number of factors when 
setting salaries including  
(but not limited to):
•  the size and scope  
of an individual’s 
responsibilities;

•  an individual’s skills, 
experience and 
performance;

•  typical salary levels  

for comparable roles  
at appropriate comparator 
companies; 

•  pay and conditions elsewhere 

• 

in the Company; and
inflation in the relevant 
market.

Higher increases may  
be made in certain 
circumstances and at the 
Remuneration Committee’s 
discretion. For example, 
this may include (but is  
not limited to):
• 

increase in the scope 
and/or responsibility  
of an individual’s role;

•  development of an 
individual within 
the role;

•  corporate events  

such as a significant 
acquisition or Group 
restructuring which 
impacts the scope  
of a role; and

•  where it is considered 
necessary for the 
retention of an 
Executive or to reflect 
significant changes  
in market practice.

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Governance Reports Financial StatementsShareholder InformationStrategic Report Remuneration Committee Report continued

Purpose and  
link to strategy

2  Annual bonus

Incentivise delivery of 
Group and individual 
objectives and enhance 
performance.

 Bonus in  
Deferred Shares
  Encourage a longer-
term focus which is 
aligned to shareholders 
and discourages 
inappropriate  
risk-taking.

3  LTIP

Incentivise value 
creation over the 
medium and long-term.

  To reward the execution 
of the Group’s strategy.

  To encourage longer-
term thinking and 
planning.

  To align the interests  
of shareholders and 
Directors.

Operation

Maximum opportunity

Performance metrics

Maximum annual award  
is 100% of salary.

Maximum annual grant 
value is 100% of salary.

The annual bonus is paid  
in cash and shares, based on 
the Remuneration Committee’s 
assessment of performance 
during the financial year  
in question.

20% of any award is paid in 
Deferred Shares with such 
shares having dividend 
entitlements.

The Remuneration Committee 
may claw back bonus awards 
for a period of three years  
after the end of the relevant 
bonus year in the event of 
misstatement of accounts  
that materially increased  
the amount of bonus paid or 
misconduct by an employee 
which has or could have led  
to their employment being 
summarily terminated.

The Remuneration Committee 
may alter the level of deferral 
at any time.

Awards under the LTIP may  
be in the form of a conditional 
right to acquire shares or an 
option to acquire shares.

Vesting of shares is dependent 
on the attainment of 
performance criteria over a 
period of at least three years.

After vesting all shares  
must be held for a further  
12 month period.

All measures and 
targets are reviewed 
annually and set at  
the start of each 
financial year.

The measures will 
include relevant Group 
and/or Divisional 
financial measures  
and may include 
performance against 
KRAs or other  
strategic measures  
as appropriate.

At least 70% of the 
bonus will be based  
on financial measures.

Performance criteria  
are reviewed and set at 
the start of each award 
period, using one or 
more of relative TSR, 
Group Earnings Per 
Share performance, 
Return on Capital 
Employed or any other 
Group financial and/or 
Divisional performance 
measures.

No more than 25% of  
an award vests on the 
attainment of threshold 
target.

Purpose and  
link to strategy

4  Pension
  Provide market levels  
of pension provision.

Operation

Maximum opportunity

Performance metrics

Directors can participate  
in the Menzies Money  
Purchase Pension Scheme  
or cash equivalent.

None.

Under the Menzies Money 
Purchase Pension Scheme 
Directors may receive a 
pension contribution of  
up to 20% of salary.

5  Benefits
  Provide market levels  
of benefits provision.

F Black and J Geddes 
participated in a defined 
benefit pension scheme until  
it closed to future accrual on 
31 March 2017. The scheme 
closed to new entrants in 2003.

The defined benefit pension 
plan is operated by the 
trustees of the Menzies 
Pension Fund. These 
arrangements were agreed 
prior to 27 June 2012.

Executive Directors receive 
benefits which typically may 
include, but are not limited to, 
private health insurance, life 
assurance, ill-health insurance 
protection and a company car 
allowance. Other benefits may 
be operated through salary 
sacrifice. The Remuneration 
Committee may introduce or 
remove benefits offered to 
individuals where it considers  
it appropriate to do so. 

Where Executive Directors  
are required to relocate, the 
Remuneration Committee  
may, if considered appropriate, 
offer additional relocation or 
expatriate benefits.

The Remuneration 
Committee may determine 
that Executive Directors 
receive a cash supplement 
of up to 20% of salary in 
lieu of pension.

The defined benefit 
pension scheme provided 
pension of up to two-thirds 
of pensionable earnings  
or the ‘scheme earnings’ 
cap if lower. Participating 
Directors received a 
payment of 20% of the 
difference between the cap 
and their current salary.

As the cost of providing 
other benefits, including 
health insurance and life 
assurance, may vary from 
year to year, it is not 
considered practical to 
define a maximum level for 
these or any other benefits. 
The level of any relocation 
benefits, allowances and 
expenses will depend on 
the specific circumstances.

There is no overall 
maximum level of benefits.

None.

 Company  
Sharesave Scheme
  Provide the Company’s 
UK employees with  
an interest in the 
performance of 
its shares.

Accumulated savings  
may be used to exercise  
an option to acquire shares  
in the Company.

Monthly contributions of 
up to the HMRC-approved 
limit over a three or five 
year period.

None.

The option price of such  
shares may be discounted  
by up to the HMRC-approved 
level (currently 20%).

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Remuneration Committee Report continued

Purpose and  
link to strategy

 Shareholding 
guidelines

  Align the Executive 
Directors with the 
long-term interests  
of shareholders.

 Chairman and  
Non-Executive 
Directors’ fees

  Attract Non-Executive 
Directors of sufficient 
skills and experience  
to fulfil the role.

Operation

Maximum opportunity

Performance metrics

Shareholding guidelines  
for Executive Directors  
are 100% of salary (built  
up over time).

The fees for Non-Executive 
Directors comprise a basic 
payment plus additional 
payments for being 
Chairman of a Committee,  
a Committee member  
or for being the Senior 
Independent Director. 
Differential fee levels may  
be paid for Non-Executive 
Directors depending on the 
skills, experience, nationality 
and responsibilities of an 
individual or additional time 
commitments for the role.

The Chairman receives a fee 
for services to the Company. 

A portion of Chairman and 
Non-Executive Directors’  
fees may be delivered as 
shares in the Company.

Non-Executive Directors’  
fees are reviewed periodically 
by the Board with reference  
to external benchmarking.

Notes:
1.  Annual bonus

Annual bonus performance measures have been chosen to provide an appropriate balance between incentivising Executive Directors to meet 
financial targets for the year and to deliver the Group’s KRAs. This balance allows the Remuneration Committee to effectively reward performance 
against the key elements of the Group’s strategy.
Threshold and stretch targets are derived from a review of the historical and projected performance of the Group and its peers, together with an 
analysis of analysts’ expectations. 

2.  LTIP 

The ultimate goal of the Company is to provide long-term sustainable returns to shareholders. The performance measures are intended to align 
Executive remuneration with this goal. In particular (for 2018):
Relative TSR – Total shareholder return relative to a relevant peer group is currently considered to be the best measure of the Company’s ultimate 
delivery of value to shareholders. The Remuneration Committee considers that this promotes alignment between Executive Director reward and 
shareholders’ financial returns. Targets are set with reference to wider market practice and are positioned at a level which the Remuneration 
Committee considers represent stretching performance.

3.  Differences in remuneration policy for Directors and other employees

Remuneration arrangements throughout the Group are based on the principle that reward should be set at competitive levels to support the delivery of 
the Group’s strategy and also attract, retain and motivate individuals who have the necessary skills for each role. Pay differs for employees of different 
seniority and for those operating in different parts of the world. For example, in accordance with market practice and shareholder expectations, the 
remuneration arrangements for Executive Directors place a significant emphasis on long-term performance related pay compared to other employees. 
The Company also operates an HMRC-approved Sharesave Scheme, in which all employees (including Executive Directors) are eligible to participate 
and which aims to promote a sense of ownership amongst staff.

1.  Illustrations of Remuneration Policy
The following charts illustrate the different elements of Executive Directors’ remuneration under three different 
performance scenarios: ‘Fixed pay’, ‘On-target performance’ and ‘Maximum performance’. The assumptions used 
are provided below the charts.

President & MD, Menzies Aviation

Chief Financial Officer 1

Corporate Affairs Director &  
Group Company Secretary

£1,250,000

£1,000,000

£750,000

£500,000

£250,000

£0

£711k

13%

25%

62%

£443k

100%

£1,157k

31%

£1,250,000

£1,000,000

31%

£750,000

38%

£413k

100%

£500,000

£250,000

£0

£1,076k

31%

31%

38%

£661k

13%

25%

62%

£1,250,000

£1,000,000

£750,000

£500,000

£250,000

£0

£832k

31%

31%

38%

£513k
12%
25%

63%

£322k

100%

Fixed pay

On-target 
performance

Maximum 
performance

Fixed pay

On-target 
performance

Maximum 
performance

Fixed pay

On-target 
performance

Maximum 
performance

 LTIP     Annual Bonus     Fixed

Component

Base salary

Pension

Benefits

Annual bonus (cash  
and ordinary shares)

LTIP

Fixed pay

On-target performance

Maximum performance

Base salary for 2018

Defined contribution/cash supplement value for 2018

Taxable value of annual benefits provided in 2017

0% of salary

0% vesting

50% of salary 

25% vesting

100% of salary 

100% vesting

Note:
1.  Benefits exclude one-off relocation costs provided in 2017.

2.  Consideration of Employee Conditions Elsewhere in the Group
The average base salary increase awarded across the workforce provides a key reference point when determining 
levels of increase for the Executive Directors to ensure that all arrangements remain reasonable. 

The Group employs over 36,000 people in 268 locations globally and the Remuneration Committee therefore did  
not believe it practical or reasonable to consult employees on the Remuneration Policy for Executive Directors during 
2017. The Remuneration Committee took into account employee conditions across the Group when determining the 
Remuneration Policy.

3.  Consideration of Shareholder Views
The Remuneration Committee reviews shareholder feedback on Executive remuneration matters as well as developments 
in investor body guidelines, and has taken these into account in formulating Executive remuneration policies.

72

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Remuneration Committee Report continued

Annual Report on Remuneration
Total Remuneration Received for the Year Ended 31 December 2017
The table below provides a single figure of remuneration for each member of the Board, broken down into each 
element of pay and compared to the previous year. 

The table below and the subsequent sections 1 to 8 are subject to audit by the Company’s auditor.

Base salary/fee 
£000

Taxable 
benefits 1 
£000

Annual bonus 
£000

Legacy awards 
£000

LTIP6  
£000

Total long-term 
incentives 
£000

Pension total 
£000

Total 
remuneration 
£000

2017

2016

2017

2016

2017

2016

2017

2016

2017

2016

2017

2016

2017

2016

2017

2016

Executive Directors

F Black 2

G Wilson

350 289

15

14 329 275

317

175

148

46

319

J Geddes 2

250

27

16

2 245

Non-Executive Directors

D Smurfit 3

150

173

S Maizey

D Garman

G Eaton

P Baines

P Joeinig 4

46

49

46

44

25

46

49

46

25

–

Former Directors

D Jenkinson 5

34

69

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

96

96

– 304

– 304

–

297

– 393

– 234

– 330

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

77

63

80

70 1,075 648

35 1,240 431

9

921

64

–

–

–

–

–

–

–

–

–

–

–

–

–

–

150

173

46

49

46

44

25

46

49

46

25

–

34

69

175

26

–

–

–

–

–

–

–

Notes:
1.  Benefits offered to Executive Directors include a car allowance and health insurance. Details of the pension arrangements for each of the Directors are 

included on page 79 of this Annual Report and Accounts 2017. As noted in last year’s Annual Report on Remuneration, the Company agreed to meet 
further expenditure during 2017 in relation to Giles Wilson’s relocation costs following his appointment to the Board in 2016. These costs totalled 
£133,000 in 2017.

2.  For Forsyth Black and John Geddes the pension figure above comprises the increase in value of the Menzies Pension Fund accrual from 1 January to 

31 March 2017 (at which point the scheme was closed to future accrual) plus cash in lieu of pension contributions made from 1 April to 31 December 2017. 
Along with other similarly impacted employees, John Geddes received a payment of £33,783 in recognition of his consent to the closure to accrual of the 
Menzies Pension Fund which is also included in the pension total figure above. Further details are included at section 7 below.

3.  As detailed in section 2, part of the Chairman’s fee is made up of 20,000 ordinary shares of £0.25 each in the Company (“Ordinary Shares”). No Ordinary 

Shares have yet been issued in relation to the year ending 31 December 2017.

4.  Relevant remuneration reflects the appointment date of Philipp Joeinig to the Board (1 June 2017).
5.  Relevant remuneration reflects the resignation date of Dermot Jenkinson from the Board (31 October 2017).
6.  The value of the 2015 LTIP award that will vest in March 2018 is based on the average share price for the three months to 31 December 2017.

1.  Base Salary
Salaries of Executive Directors and other Company staff are reviewed annually. The current salaries for Executive 
Directors are set out below and are usually updated annually on 1 May. It has been determined that the salaries of 
each of Forsyth Black, Giles Wilson and John Geddes will be increased by 2% on 1 May 2018. 

When determining the remuneration of Executive Directors, the Remuneration Committee takes account of pay 
and employment conditions in the Group as a whole.

Name

F Black
G Wilson
J Geddes

2016 salary

2017 salary

2018 salary

£300,000
£300,000
£250,000

£350,000
£325,000
£250,000

£357,000
£331,500
£255,000

Percentage 
increase for 2018

2%
2%
2%

Name

F Black
G Wilson
J Geddes

2.  Non-Executive Directors’ and Chairman’s Fees
For 2017 the fees policy for Non-Executive Directors was as follows: 

Basic payment
Committee Chairmanship
Committee membership 
Senior Independent Director

Fee level

£40,000
£6,000
£2,500
£6,000

Directors receive one fee either for Committee Chairmanship or Committee membership, irrespective of the number 
of Committees on which they serve. The fees paid to Non-Executive Directors in respect of each of the positions 
detailed above are reviewed annually. They were reviewed in March 2018 and it was agreed that no changes would 
be made at this time.

The Chairman’s fees comprise a cash fee of £150,000 per annum plus 20,000 Ordinary Shares per annum. The portion 
of fees delivered as Ordinary Shares will also apply in 2018. This fee arrangement was approved by shareholders at the 
Company’s general meeting convened on 11 October 2016.

3.  Annual Bonus Scheme
The Executive Directors participate in a discretionary bonus scheme which is subject to the achievement of 
challenging Group, Divisional and personal targets designed to encourage excellent performance. Targets are set 
by the Remuneration Committee at the start of the relevant performance period and taking into account market 
expectations at that time. Bonus payments are non-pensionable.

2017 bonus awards 
For 2017 bonuses were calculated as follows:

Financial performance

Weighting 
(percentage of 

Measure

salary) Threshold target

Stretch target

Performance 
achieved

Overall achieved 
(percentage of 
salary)

Group Underlying Profit before Tax 1 

80%

£61.5m

£66.2m

£67.9m

80%

KRA performance
The KRAs for the Executive Directors were set at the start of the year and covered a number of key operational 
and strategic areas including: 

•  a reduction in the number of reported health and safety incidents; 
•  the successful integration of the ASIG business into our operations following its acquisition at the beginning  
of 2017 and increasing the size and scope of support functions as a result of the expansion in our networks; 

•  enabling the Group to restructure from a strategic and pension liability perspective; 
•  widening the Company’s shareholder base; and 
• 

increasing Group cash flow through focusing on improved Aviation Division debtor management. 

The KRA outcomes for 2017 are as follows:

Weighting 
(maximum 
percentage of 
salary)

KRA 
performance 
achieved 
(percentage of 
salary)

20%
20%
20%

14%
18%
18%

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Annual bonus awards

Name

F Black
G Wilson
J Geddes

Financial 
performance 
achieved 
(percentage of 
salary)

KRA 
performance 
achieved 
(percentage of 
salary)

Overall achieved 
(percentage of 
salary)

Cash value 
of award 
£000 2

80%
80%
80%

14%
18%
18%

94%
98%
98%

£329
£319
£245

Notes:
1.  Calculated in accordance with the Bonus Scheme Rules.
2.  20% of all bonus awards are deferred in the Company’s Ordinary Shares for a three year period to December 2020. 

Operation of policy for 2018 bonus awards 
The performance measures used for 2018 annual bonus awards will be the same as those detailed above. 
Performance targets will be disclosed retrospectively where considered appropriate as the Board considers  
that the disclosure of prospective targets is not appropriate due to their commercial sensitivity. 

4.  SMP
Under the SMP, Executive Directors were invited to invest up to 40% of any annual cash bonus into the SMP. No SMP 
awards were granted during 2017. As detailed in the Annual Report and Accounts 2016, the SMP has been discontinued 
from 1 January 2018 and no further awards will be granted to Executive Directors.

2016 SMP awards
As detailed in the Annual Report and Accounts 2016, the performance measures and targets for awards made 
under the SMP in March 2016 were set as follows: 

Measurement

EPS v CPI

Threshold target (25% vesting)

Stretch target (100% vesting)

EPS growth equals CPI growth

EPS growth exceeds CPI growth by 3%

Outstanding SMP awards are as follows: 

2015 LTIP awards
LTIP awards made to Executive Directors during the financial year ending 31 December 2015 are detailed below.  
As the performance criteria has been achieved, these awards will vest as appropriate following the Company’s final 
results announcement on 13 March 2018.

Criteria

John Menzies plc EBITDA

TSR v FTSE250

Weighting

Threshold target 
(25% vesting)

Stretch target 
(100% vesting)

Attainment

50%

50%

£79.2m

£87.5m

TSR = 
FTSE250 
median

TSR > 
FTSE250 
median + 
30%

100%

100%

Name

F Black
G Wilson
J Geddes

Overall vesting 
(percentage of 
maximum)

100%

Performance 
period

1/1/2015-
31/12/2017

Shares granted/vesting 1

44,098
43,227
33,928

Note:
1.  These award figures have been adjusted to reflect the Rights Issue undertaken by the Company in 2016. 

2017 LTIP awards
As disclosed in the Annual Report and Accounts 2016, performance measures and targets for the LTIP awards 
made in March 2017 were as follows: 

Group performance criteria

Weighting

Threshold target (25% vesting)

Stretch target (100% vesting)

TSR v FTSE SmallCap

100%

TSR = FTSE
SmallCap median

TSR > FTSE
SmallCap + 30%

31 December 
2016

Granted 
during 2017

Market 
price of 
award

Vested 
during 2017

Lapsed 
during 2017

Gain/(loss) 
£’000

31 December 
2017

Performance 
period

Details of the LTIP awards made in March 2017 are shown in the table headed ‘Scheme Interests Awarded During 
2017’ on page 78 of this Annual Report and Accounts 2017.

Operation of policy for 2018 LTIP awards
The performance measures for LTIP awards made in 2018 will be as follows: 

Group performance criteria

Weighting

Threshold target (25% vesting)

Stretch target (100% vesting)

TSR v FTSE SmallCap

100%

TSR = FTSE
SmallCap median

TSR > FTSE
SmallCap + 30%

Name

F Black

G Wilson

2,385 1

2,757 1

–

–

478.0p

478.0p

–

–

–

–

–

–

2,385

2,757

1/1/2016-
31/12/2018
1/1/2016-
31/12/2018

Note:
1.  These award figures have been adjusted to reflect the Rights Issue undertaken by the Company in 2016. 

5.  LTIP
Under the Company’s LTIP all awards are subject to a three year performance period with appropriate targets.

The Company’s LTIP targets are designed to align the interests of the Executive Directors with those of the 
Company’s shareholders and promote a long-term interest in the success of the Group. As detailed in the Annual 
Report and Accounts 2016, the Company has sought to further strengthen alignment with shareholders through an 
additional 12 month retention period for all new LTIP awards, with this holding period normally continuing post an 
Executive leaving employment.

The performance criteria are set at threshold and stretch level. At threshold, 25% of an LTIP award will vest, 
increasing on a straight-line basis to 100% for stretch or greater achievement.

76

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John Menzies plc Annual Report and Accounts 2017

77

Governance Reports Financial StatementsShareholder InformationStrategic Report Remuneration Committee Report continued

Outstanding LTIP awards as at 31 December 2017 are shown below: 

Name

31 December 
2016

Granted 
during 2017

F Black 

44,098 1

76,736 1

–

–

Market 
price of 
award

385p

443p

–

60,449

579p

G Wilson

43,227 1

37,610 1

–

–

385p

443p

–

51,813

579p

J Geddes

33,928 1

33,571 1

–

–

385p

443p

–

43,178

579p

Vested 
during 2017

Lapsed 
during 2017

Gain/(loss) 
£’000

31 December 
2017

Performance 
period

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

44,0982

76,736

60,449

43,2272

37,610

51,813

33,9282

33,571

43,178

1/1/2015-
31/12/2017

1/1/2016-
31/12/2018

1/1/2017-
31/12/2019

1/1/2015-
31/12/2017

1/1/2016-
31/12/2018

1/1/2017-
31/12/2019

1/1/2015-
31/12/2017

1/1/2016-
31/12/2018

1/1/2017-
31/12/2019

Notes:
1.  These award figures have been adjusted to reflect the Rights Issue undertaken by the Company in 2016.
2.  The awards will vest as appropriate following the Company’s final results announcement on 13 March 2018.

6.  Scheme Interests Awarded During 2017

Name

Type of interest

F Black 

G Wilson

J Geddes

LTIP 1 – conditional 
shares
Save As You Earn 2
LTIP 1 – conditional 
shares
Save As You Earn 2
LTIP 1 – conditional 
shares
Save As You Earn 2

Basis on which 
award made

Maximum 
number of 
shares 
awarded

Share price 
on date of 
grant of 
option

Face value  
of shares

Percentage 
vesting at 
threshold

Performance 
period end

100% of salary
n/a

60,449
634

100% of salary
n/a

100% of salary
n/a

51,813
634

43,178
317

£5.79
£5.67

£5.79
£5.67

£5.79
£5.67

£350,000
£3,595

£300,000
£3,595

£250,000
£1,797

25%
n/a

25%
n/a

25%
n/a

31/12/2019
31/11/2020

31/12/2019
31/11/2020

31/12/2019
31/11/2020

Notes:
1.  The exercise price for Ordinary Shares granted under the LTIP is zero.
2.  The exercise price for Ordinary Shares granted under the Save As You Earn Scheme is the Ordinary Share price at the date of grant discounted by 20%.

LTIP awards are subject to performance conditions and the value delivered on vesting depends on performance 
against pre-defined targets over the relevant period and changes in the Company’s Ordinary Share price between 
grant and vesting.

The face value of awards is calculated using the Ordinary Share price on the date of grant. The face value of the 
Save As You Earn award is calculated using the share option price under the Sharesave Scheme in the relevant year.

7.  Total Pension Entitlements
Scheme benefits/cash payments in lieu of pension contributions
Both Forsyth Black and John Geddes were members of the Menzies Pension Fund, accruing 1/60th and 1/30th 
respectively of their pensionable salaries (subject to the scheme earnings cap) for each year of pensionable service. 
On 31 March 2017 the Menzies Pension Fund was closed to future accrual. From 1 April 2017 they now each receive  
a cash payment equal to 20% of their salary in lieu of pension contribution. Along with other similarly impacted 
employees, John Geddes received a payment in recognition of his consent to the closure to accrual of the Menzies 
Pension Fund. He received £33,783 in April 2017 and, provided that he remains in employment with the Company, 
will receive a second payment of £20,270 in April 2020. 

Giles Wilson receives a cash payment equivalent to 20% of his salary in lieu of pension contribution.

Unfunded arrangement
The total of the transfer values for unfunded pension entitlements, held on the Company’s Balance Sheet at 
31 December 2017 for former Directors, totalled £1,938,196 (2016: £1,829,597), from which annual pensions of £61,179 
were paid to former Directors (2016: £59,438).

8.  Directors’ Shareholdings and Share Interests
Executive Directors are expected to build a shareholding in the Company of 100% of salary under the Directors’ 
Remuneration Policy approved by shareholders at the Company’s AGM in May 2017. The Remuneration Committee 
believes that shareholding guidelines of 100% of salary, coupled with the additional 12 month holding period 
required for all future LTIP awards, creates a strong, but proportionate, alignment with shareholders. Executive 
Directors are given a period of time to build their shareholding in the Company.

The following table shows Directors’ shareholdings and share interests as at 31 December 2017 together with share 
options exercised during 2017: 

Name

D Smurfit
F Black
G Wilson
J Geddes
S Maizey
D Garman
G Eaton
P Baines
P Joeinig

Number of 
shares owned 
(including 
Deferred 
Shares)

Unvested 
conditional 
shares subject 
to performance 
conditions (LTIP 
and BCIP/SMP 
awards)

Unvested 
options over 
shares subject 
to savings 
contracts 
(SAYE)

Vested options 
exercised during 
2017

Unvested 
conditional 
shares not 
subject to 
performance 
conditions

425,000
35,342
27,800 
17,886
2,035
13,571
4,077
3,000
20,000

–
211,964
147,165
125,192
–
–
–
–
–

–
1,338
1,338
2,090
–
–
–
–
–

–
0
0
0
–
–
–
–
–

–
0
0
0
–
–
–
–
–

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Governance Reports Financial StatementsShareholder InformationStrategic Report Remuneration Committee Report continued

Legacy awards
The share interests table above includes the following outstanding awards for current Executive Directors (granted 
prior to their appointment to the Board) as at 31 December 2017: 

Name

31 December 
2016

Initial value  
of award

Vested during 
2017

Lapsed during 
2017

Gain/(loss) 
£000

31 December 
2017

Retention 
period

The Large and Medium-sized Companies and Groups (Accounts and Report) Regulations 2008 (the “Regulations”) 
require companies to show the total remuneration of any director who undertakes the role of Chief Executive 
Officer (“CEO”) in each of the last nine years. As the Company’s Executive structure did not include the role of CEO 
prior to October 2014 and after 13 January 2016, the following table shows the required figures for the highest paid 
Director in each year:

F Black 1

28,296

£124,250

–

G Wilson 1

13,780

£75,000

13,780

14,515

£63,740

–

J Geddes 1

13,780

£75,000

13,780

14,515

£63,740

–

–

–

–

–

–

–

–

–

–

–

28,296

–

14,515

–

14,515

1/7/2015
30/6/20182
19/8/2014
19/8/20173
1/7/2015
30/6/20182
19/8/2014
19/8/20173
1/7/2015
30/6/20182

Notes:
1.  The award figures detailed for each of the Executive Directors have been adjusted to reflect the Rights Issue undertaken by the Company in 2016.
2.  Unvested conditional shares subject to performance conditions (EPS growth of 3% per annum).
3.  Conditional shares subject to continued employment.

9.  Clawback and Malus 
Awards granted to Executive Directors during 2017 are subject to the following clawback and malus provisions:

•  Cash and Deferred Shares may be clawed back for a period of three years after the end of the relevant bonus 

year in the event of misstatement of accounts that materially increased the amount of bonus paid or misconduct 
by an employee which has or could have led to their employment being summarily terminated.

•  Matching deferred bonus awards and LTIP awards may be clawed back after vesting where the Company is 

required to restate its accounts to a material extent; where the Board becomes aware of any material wrongdoing 
on the part of an employee which would have entitled the Company to terminate the employee’s employment; or 
where there is any other reason the Remuneration Committee includes in the relevant terms at the time an award 
is made. The clawback period will be set by the Remuneration Committee.

10.  Nine Year Historical TSR Performance and Executive Director Pay
The following graph compares the Company’s TSR for the nine years to December 2017 with the equivalent 
performance of the FTSE SmallCap Index. 

1200

1000

800

600

400

200

0
8
0
0
2

9
0
0
2

010

2

011
2

012
2

013
2

014
2

015
2

016
2

017
2

John Menzies plc              FTSE Small Cap

Highest paid 
Director in  
the year

Role

Total 
remuneration 
(£000)

Annual  
bonus award 
(percentage  
of maximum)

Long-term 
incentive 
vesting 
(percentage  
of maximum)

2009: 
Dollman

2010: 
Dollman

2011:  
Dollman

2012: 
Dollman

2013:  
Smyth

Group 
Finance 
Director

Group 
Finance 
Director

Group 
Finance 
Director

Group 
Finance 
Director

MD,  
Menzies 
Aviation

January-
October 
2014:  
Smyth

MD,  
Menzies 
Aviation

October-
December 
2014: 
Stafford

2015: 
Stafford

1/1/16-
13/1/16: 
Stafford

13/1/16-
31/12/16: 
Black

2017:  
Wilson

CEO

CEO

CEO

President & 
MD, Menzies 
Aviation

Chief 
Financial 
Officer

757

750

3,578

1,735

1,203

725

167

493

41 1

648

1,240

75%

74%

74%

63%

46%

22%

40%

100%

100%

84%

–

–

45%

n/a

–

–

–

–

95%

98%

0%

100%

Note:
1.  A payment of £65,200 (gross) was also made to Jeremy Stafford for loss of office together with a contribution of £4,000 plus VAT towards legal fees 

incurred in connection with his loss of office.

11.   Percentage Change in Remuneration
The Regulations also require companies to show the annual change in base salary, benefits and annual bonus  
for any director undertaking the role of CEO during the financial year in question, in this case regarded as being 
Forsyth Black, together with the average change for all Group employees. Whilst the table below details this 
information, given the geographical spread of the Group’s operations and taking into account the different rates  
of wage inflation that exist, the average for Group employees for comparison with Forsyth Black is based on a like 
for like change in basic pay per full time equivalent in the UK employee base.

CEO
Average for Group employees

Base salary 
(percentage 
change)

Benefits 
(percentage 
change)

Annual bonus 
(percentage 
change)

17%
5%

5% 
0%

20%
15%

12.   Relative Importance of Spend on Pay
The total Group spend on employee remuneration during 2017 and the immediately preceding financial year is 
reflected in the following table:

Group employee remuneration costs
Dividend distribution
Share buyback

2016

2017

£582.1m
£10.6m
£Nil

£857.5m
£15.9m
£Nil

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Governance Reports Financial StatementsShareholder InformationStrategic Report Remuneration Committee Report continued

13.   Service Contracts and Letters of Appointment 
As detailed in the Annual Report and Accounts 2016, the Remuneration Committee determined that, having due 
regard to prevailing market conditions and practice among companies of comparable size, a 12 month notice period 
was more appropriate for both the Executive and the Company. Accordingly, following shareholder approval of the 
Directors’ Remuneration Policy at the Company’s AGM in May 2017, new service contracts were put in place with the 
Executive Directors, the details of which are as follows:

Name

F Black
G Wilson
J Geddes

Date of service contract

Notice period

June 2017
June 2017
June 2017

Terminable on 52 weeks’ notice
Terminable on 52 weeks’ notice
Terminable on 52 weeks’ notice

All Executive Directors’ service contracts and Non-Executive Directors’ letters of appointment are available for 
inspection at the Company’s registered office.

The Chairman and each of the Non-Executive Directors have letters of appointment. The letters of appointment  
do not contain any contractual entitlement to a termination payment and these Directors can be removed in 
accordance with the Company’s Articles of Association. The Chairman and all Non-Executive Directors are subject 
to annual re-election.

14.   The Remuneration Committee
During 2017 the following Non-Executive Directors were members of the Remuneration Committee: 

Name

G Eaton 
S Maizey
D Garman
P Baines 

Position

Attendance

Chairman
Member
Member
Member

2/2
2/2
2/2
2/2

Advisers to the Remuneration Committee
During 2017 the Remuneration Committee was advised by remuneration consultants from Deloitte LLP. Total  
fees in relation to Executive remuneration consulting were £23,050. Deloitte also provided advice in relation to 
controls assurance.

Deloitte was appointed by the Remuneration Committee and, as a member of the Remuneration Consultants’ 
Group, voluntarily operates under the Code of Conduct in relation to Executive Remuneration Consulting in the 
United Kingdom. Each year the Chairman of the Remuneration Committee agrees the protocols under which 
Deloitte will provide advice to support independence. The Remuneration Committee is satisfied that the advice 
which it has received from Deloitte has been objective and independent.

In addition, legal advice was sought by the Remuneration Committee from the Company’s solicitors, Maclay Murray 
& Spens LLP (now Dentons UKMEA LLP following their merger on 30 October 2017), where considered appropriate.

The Group’s Chief Financial Officer and Group Company Secretary also provided internal support and guidance  
to the Remuneration Committee where appropriate. They are, however, specifically excluded from any matters 
concerning the details of their own remuneration. Members of the Remuneration Committee have no personal 
financial interest (other than as shareholders) in the matters to be decided by the Remuneration Committee and  
no day-to-day involvement in the running of the business of the Group. 

15.   Remuneration Resolutions
The table below provides the results of the Directors’ Remuneration Report 2016 resolution and the Directors’ 
Remuneration Policy 2017 resolution, both of which were tabled at the Company’s AGM in May 2017:

Resolution

Votes for

Percentage

Votes against

Percentage

Votes total

Votes withheld

Directors’ Remuneration 

Report 2016

47,724,478

98.42%

765,561

1.58% 48,490,039

9,582

Directors’ Remuneration 

Policy 2017

47,997,165

98.99%

491,118

1.01% 48,488,283

11,338

An advisory resolution to approve this Remuneration Report will be tabled at the forthcoming AGM. 

The Chairman of the Remuneration Committee will be available to answer questions from the Company’s 
shareholders on this Remuneration Report. 

16.   External Appointments
The Board recognises the benefits to the individual and to the Company of involvement by Executive Directors  
as Non-Executive Directors on the boards of other companies. Prior to accepting an invitation to become a 
Non-Executive Director of another company, an Executive Director must receive approval from the Chairman of  
the Company. This approval will not be denied where the Chairman is confident that the appointment in question 
will not interfere with the Director’s ability to perform their duties for the Company or provide a conflict of interest. 
Executive Directors are entitled to retain any fees received under such appointments. 

On behalf of the Remuneration Committee

Geoff Eaton
Remuneration Committee Chairman
12 March 2018

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Governance Reports Financial StatementsShareholder InformationStrategic Report Directors’ Report
For the year ended 31 December 2017

The following sections provide information on those items which are required to be included in this Directors’ 
Report, pursuant to the requirements of the Companies Act 2006 (the “2006 Act”), the Large and Medium-sized 
Companies and Groups (Accounts and Reports) Regulations 2008 (as amended by the Companies Act 2006 
(Strategic Report and Directors’ Report) Regulations 2013) (the “2013 Regulations”) and the Financial Conduct 
Authority’s (the “FCA”) Listing Rules. Some items are incorporated by reference into this Directors’ Report,  
as detailed below. 

Directors’ and Officers’ Liability Insurance
In accordance with the 2006 Act and the Company’s Articles of Association (the “Articles”), the Company has 
arranged qualifying third party indemnities against financial exposure which the Directors may incur in the course  
of their professional duties for the Company. Equivalent qualifying third party indemnities were, and remain, in force 
for the benefit of those Directors who stood down from the Board during 2017. In addition to these indemnities, the 
Company places Directors’ and Officers’ liability insurance cover for each Director.

Directors
All of the Directors who served during 2017 are shown in the table below. Biographies of those Directors who were 
in office at the end of 2017 are included on pages 52 and 53 of this Annual Report and Accounts 2017 and all of 
these Directors held office throughout 2017 with the exception of Philipp Joeinig who was appointed to the Board 
on 1 June 2017. Dermot Jenkinson resigned from the Board on 31 October 2017 having been appointed since 1985, 
initially as an Executive Director and since 1999 as a Non-Executive Director. 

Dividends
The Directors recommend the payment of a final dividend of 14.5p per Ordinary Share (2016: 13.1p), payable on 
2 July 2018 to shareholders on the Company’s Register of Members as at the close of business on 25 May 2018. The 
shares will be quoted as ex-dividend on 24 May 2018. This final dividend, together with the interim dividend of 6.0p 
per Ordinary Share (2016: 5.4p) paid on 17 November 2017, makes a total dividend of 20.5p per Ordinary Share for 
the 2017 financial year.

Current and former Directors’ interests in the Company’s ordinary shares of £0.25 each (the “Ordinary Shares”) 
were as follows:

Name

D Smurfit
F Black 

G Wilson
J Geddes

S Maizey
D Garman
G Eaton
P Baines
P Joeinig

Position

Appointed/resigned

Appointed Jul. 2016
Appointed Jan. 2016

Chairman
President & Managing 
Director, Menzies 
Aviation 
Chief Financial Officer Appointed Jun. 2016
Appointed Nov. 2016
Director of Corporate 
Affairs & Group 
Company Secretary
Non-Executive Director Appointed May 2014
Non-Executive Director Appointed Jun. 2015
Non-Executive Director Appointed Jun. 2015
Non-Executive Director Appointed Jun. 2016
Non-Executive Director Appointed Jun. 2017

Beneficial
Beneficial

Beneficial
Beneficial

Beneficial
Beneficial
Beneficial
Beneficial
Beneficial

31 December 
2017

31 December 
2016

425,000
35,342

425,000
10,829

27,800
17,886

24,406
15,880

2,035
13,571
4,077
3,000
20,000

2,035
13,571
4,000
–
n/a

Former Directors:
D Jenkinson

Non-Executive Director Resigned Oct. 2017

Beneficial
Non-beneficial

n/a
n/a

748,857
314,000

There have been no subsequent changes to these interests as at 12 March 2018.

No Director had any material interest in any contract, other than a service contract as set out on page 82 of this 
Annual Report and Accounts 2017.

Substantial Shareholdings
In addition to the Directors’ interests set out above, the Company had been notified of the following interests of 3% 
or more in its Ordinary Shares as at 31 December 2017 and 12 March 2018:

Name

Kabouter Management LLC
Shareholder Value Management AG 
Lakestreet Capital Partners AG
D.C. Thomson & Company Limited
Sterling Strategic Value Fund S.A.
Premier Asset Management

Number of 
Ordinary Shares 
as at 12 March 
2018

10,512,735
8,526,805
6,094,478
5,013,058
4,285,000
3,715,017

Percentage of 
issued Ordinary 
Shares as at  
12 March  

2018

12.55
10.18
7.28
5.99
5.12
4.44

Number of 
Ordinary Shares 
as at 
31 December 
2017

Percentage of 
issued Ordinary 
Shares as at 
31 December 
2017

10,394,697
8,526,805
6,094,478
5,013,058
3,698,632
3,804,649

12.42
10.19
7.28
5.99
4.42
4.55

Political Donations
In accordance with its policy, the Group did not give any money for political purposes nor did it make any donations 
to political organisations or independent candidates or incur any political expenditure during 2017. 

Financial Risk Management Objectives and Policies
The financial risk management objectives and policies, including the policy for hedging each major type of 
forecasted transaction for which hedge accounting is used, are detailed in Note 17 to the Accounts contained in 
this Annual Report and Accounts 2017, which information is incorporated by reference into this Directors’ Report.

Exposure to Risk
The risk exposure of the Group, including the exposure to price risk, credit risk, liquidity risk and cash flow risk,  
is included in Note 17 to the Accounts contained in this Annual Report and Accounts 2017, which information is 
incorporated by reference into this Directors’ Report.

Financial Instruments
Details of the use of financial instruments and financial risk management are included in Note 17 to the Accounts 
contained in this Annual Report and Accounts 2017, which details are incorporated by reference into this 
Directors’ Report.

Employee Involvement
Details of how the Company involves its employees in its business are contained in the Strategic Report section  
of this Annual Report and Accounts 2017 (pages 1 to 48), which details are incorporated by reference into this 
Directors’ Report.

Post Balance Sheet Events
There have been no important financial events affecting the Company (or any subsidiaries included in its consolidation) 
since the end of 2017.

Outlook
An indication of the likely future developments in the business of the Company (and its subsidiaries) is included  
in the Strategic Report section of this Annual Report and Accounts 2017 (pages 1 to 48), which details are 
incorporated by reference into this Directors’ Report.

Research
The Company is not actively involved in research activities.

Geographical Spread
The Company operates in 36 countries worldwide and details of this geographical spread can be found on  
pages 14 and 24 of this Annual Report and Accounts 2017, which details are incorporated by reference into this 
Directors’ Report.

84

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John Menzies plc Annual Report and Accounts 2017

85

Governance Reports Financial StatementsShareholder InformationStrategic Report Directors’ Report continued

Employment Policies
Policies regarding the hiring, continuing employment and training, career development and promotion opportunities 
for all employees both in the UK and worldwide, together with reports on employee involvement and representation, 
are contained in the Responsible Business section of this Annual Report and Accounts 2017 (pages 38 to 48), which 
details are incorporated by reference into this Directors’ Report.

At the end of 2017 the split of male to female employees in the Group was: 

Employee group

Directors
Decision-makers
All employees

Male

8
318
25,832

Female

1
117
10,373

Full and fair consideration is given to all applications for employment; Group policies dictate that during the 
recruitment process all individuals are treated equitably, including those with disabilities. Where employees become 
disabled whilst employed by the Group we would seek to ensure that their employment could continue or alternative 
employment arranged whenever reasonable and practicable to do so, subject to any necessary training taking place 
and making reasonable adjustments where necessary. All employees, irrespective of whether they have a physical  
or mental disability, are given the same opportunities within the Group in terms of training, career development  
and promotion; our policies and procedures for recruitment, training, promotion and reward promote equality of 
opportunity, regardless of background and personal circumstances.

Policy and Practice on Payment of Creditors
The Group does not operate a standard code in respect of payments to suppliers. Each operating business is 
responsible for agreeing the terms and conditions under which business transactions with its suppliers are conducted, 
including the terms of payment. It is Group policy that payments to suppliers are made in accordance with the agreed 
terms provided that the supplier has performed in accordance with all relevant terms and conditions. At the end of 
2017 the amount owed to trade creditors by the Group was equivalent to 37.6 days (2016: 33.9 days) of purchases 
from suppliers.

Audit Information
So far as the Directors in office at the date of signing of this Directors’ Report are aware, having made the requisite 
enquiries, there is no relevant audit information in terms of which the Company’s auditor is unaware and each 
Director has taken all reasonable steps to make themselves aware of any relevant audit information and to establish 
that the auditor is aware of that information. Resolutions to re-appoint Ernst & Young LLP as auditor of the Company 
and to authorise the Board to set its remuneration will be proposed at the Company’s forthcoming annual general 
meeting (“AGM”).

Share Capital and Structure
The Company has two classes of shares: the Ordinary Shares of £0.25 each and preference shares of £1.00 each 
(the “Preference Shares”). As at 31 December 2017 the Company had an issued share capital comprising 1,394,587 
Preference Shares and 83,955,951 Ordinary Shares. Of these 83,955,951 Ordinary Shares, 257,523 were held as 
treasury shares. During 2017 the Company did not purchase any Ordinary Shares to be held in Treasury. 

During 2017 the Company did not purchase any of its own shares for cancellation.

No shares in the capital of the Company can be allotted at a discount nor can they be allotted except as paid up 
both in regard to nominal amount and premium to the minimum extent permitted by the 2006 Act.

Articles of Association
Transfer of shares
There are no restrictions on the transfer of shares in the Company other than as contained in the Articles. Subject 
to the Articles, the Admission and Disclosure Standards of the London Stock Exchange and any requirements of 
the FCA, the Directors may refuse to register a transfer of a certificated share which is not fully paid provided that 
this power will not be exercised so as to disturb the market in the Company’s shares.

Voting rights
Deadlines for exercising voting rights and appointing a proxy or proxies to vote on the resolutions to be considered 
at the Company’s forthcoming AGM are specified in the Notes to the Notice of AGM. Every ordinary shareholder 
present in person or by proxy at a general meeting of the Company shall, on a show of hands, have one vote unless, 
in the case of the latter, they have been appointed by more than one shareholder and have received instructions to 
vote both in favour of and against the same resolution in which case they will have one vote against that resolution 
and one vote for. On a poll, every shareholder of the Company present in person or by proxy at a general meeting of 
the Company shall have one vote for every share which they hold and, if the holders of the Preference Shares have 
the right to vote on any resolution, each such holder shall have one vote for every Preference Share which they hold.

The holders of the Preference Shares shall have no right to receive notice of or attend or vote at any general meeting 
of the Company unless either:
(i) at the date of the notice convening the meeting the dividend payable on such Preference Shares or a part 

thereof is six months or more in arrears; or

(ii) the business of the meeting includes the consideration of a resolution for reducing the capital of or winding-up 

the Company or for altering the objects of the Company as stated in its Articles or for the sale of the undertaking 
of the Company or any substantial part thereof or any resolution altering or abrogating any of the special rights 
or privileges attaching to the Preference Shares, in which circumstances the holders of the Preference Shares 
shall have the right to vote on any such resolution.

The Company is not aware of any arrangement by which, with the Company’s co-operation, financial rights carried 
by its shares are held by persons other than the holders of its Ordinary Shares or Preference Shares. The Company 
is not aware of any agreement between holders of its shares which may result in restrictions on the transfer of its 
shares or on voting rights attaching thereto.

Allotment and Issue of Shares
The Directors are, by shareholder resolution passed at the 2017 AGM, authorised to exercise all the powers of the 
Company to allot shares in the Company and to grant rights to subscribe for, or to convert any security into, shares 
in the Company, up to an aggregate nominal amount of £13,941,418 of which any amount in excess of £6,970,709 
may only be applied to fully pre-emptive rights issues. Such authority and power will expire at the Company’s 
forthcoming AGM unless previously revoked, varied or renewed. It is proposed that such authority and power be 
renewed by shareholder resolution at this AGM but without prejudice to the exercise of any such authority and 
power prior to the date of such resolution. Accordingly, shareholders will be asked to grant an authority to allot 
relevant securities: (i) up to a nominal amount of £6,988,085; and (ii) up to a nominal amount of £13,976,170 (after 
deducting from such limit any relevant securities allotted under (i)), in connection with an offer of a rights issue, 
such authority to apply until the conclusion of the AGM to be held in 2019 or, if earlier, close of business on 
30 June 2019. 

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Purchase of Own Shares
The Company is, by shareholder resolution passed at the 2017 AGM, authorised to purchase up to 8,364,852 of its 
Ordinary Shares at a maximum price which is the higher of: 
(i) an amount equal to 105% of the average of the middle market quotations for such Ordinary Shares as derived 
from the London Stock Exchange Daily Official List for the five business days immediately prior to the date of 
conclusion of the contract for any such purchase; and 

(ii) the amount stipulated by Article 5(1) of the EU Buy-back and Stabilisation Regulation 2003 (being the higher  
of the price of the last independent trade and the highest current independent bid for an Ordinary Share on  
the trading venues where the market purchases by the Company will be carried out), 

and at a minimum price of £0.25 per Ordinary Share. 

The Company is also, by shareholder resolution passed at the 2017 AGM, authorised to purchase up to 1,394,587  
of its Preference Shares at a maximum price which is the higher of: 
(i) an amount equal to 110% of the average of the middle market quotations for such Preference Shares as derived 
from the London Stock Exchange Daily Official List for the five business days immediately prior to the date of 
conclusion of the contract for any such purchase; and 

(ii) the amount stipulated by Article 5(1) of the EU Buy-back and Stabilisation Regulation 2003 (being the higher  
of the price of the last independent trade and the highest current independent bid for a Preference Share on  
the trading venues where the market purchases by the Company will be carried out), 

and at a minimum price of £1.00 per Preference Share. 

These authorities will expire at the Company’s forthcoming AGM when it is proposed that they be renewed but 
without prejudice to the exercise of any such authorities prior to the date of such resolutions being put to the 
Company’s shareholders.

Disapplication of Pre-Emption Rights and Notice of General Meetings
In response to shareholder feedback and noting the repeated opposition in past years of more than 20% of the 
shareholder votes cast in respect of proposed resolutions to: (i) disapply pre-emption rights upon the allotment of 
new shares; and (ii) convene general meetings, other than annual general meetings, on short notice of 14 days, the 
Directors have decided not to propose such resolutions, which have been in accordance with Investment Association 
principles and market practice, at the forthcoming AGM.

Directors
Appointment of Directors
Directors may be appointed by the Company by an ordinary resolution of its shareholders. The Board may appoint 
a Director either to fill a vacancy or as an additional Director and any Director so appointed shall hold office only 
until the next AGM of the Company following such appointment and shall then be eligible for re-appointment. If not 
re-appointed at such AGM, such a Director will vacate office at its conclusion except where a resolution is passed 
to appoint someone in their place (other than with effect from a time later than the conclusion of the AGM) or a 
resolution for their re-appointment is put to the AGM and lost (in either which case the retirement takes effect from 
the passing of the relevant resolution). 

An appropriate induction is provided by the Company to all new Directors and ongoing training is supplied as and 
when it may be required, with documentation on the Company and its activities distributed to Directors on a regular 
basis. A Director is not required to hold shares in the capital of the Company.

Retirement of Directors
In accordance with best practice principles, all Directors shall retire at each AGM of the Company. 

Directors’ powers
The business of the Company shall be managed by the Board which may exercise all the powers of the Company, 
whether relating to the management of its business or otherwise, subject to any restrictions contained in the 
Articles which detail the specific powers of the Directors. Copies of the Articles may be obtained from the Group 
Company Secretary or from the Company’s website at www.johnmenziesplc.com.

The Articles can only be amended by a special resolution of the Company’s shareholders in general meeting.

Significant Agreements – Change of Control
The Group’s operating businesses have agreements in place with suppliers and customers, some of which contain 
change of control clauses giving rights to these suppliers and customers on a takeover bid for the Company. A 
change of control of the Company following a takeover bid may cause a number of other agreements to which  
the Company or any of its subsidiaries are a party, such as banking arrangements, property leases and licence 
agreements, to take effect, alter or terminate. Additionally, the Directors’ service agreements and employee share 
plans would be similarly affected upon a change of control.

Emissions Reporting
The information required to be included in this Directors’ Report pursuant to the 2013 Regulations in respect of 
greenhouse gas emissions is included in the Responsible Business section of this Annual Report and Accounts 2017 
on pages 45 to 47, which information is incorporated by reference into this Directors’ Report.

Annual General Meeting
Notice of the Company’s forthcoming AGM is contained at the end of this document.

Approved and issued by the Board of Directors. 

On behalf of the Board of Directors

John Geddes
Company Secretary & Director of Corporate Affairs 
12 March 2018

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Independent Auditor’s Report to the Members of John Menzies plc

The Directors are responsible for preparing the Company’s Annual Report, Remuneration Report and its financial 
statements in accordance with applicable law and regulations. Company law requires the Directors to prepare  
such financial statements for each financial year. Under company law the Directors must not approve the financial 
statements unless they are satisfied that they give a true and fair view of the state of affairs of the Company.  
The Directors have prepared the Group and Parent Company financial statements in accordance with International 
Financial Reporting Standards (“IFRS”) as adopted by the European Union.

In preparing those financial statements the Directors are required to:

Opinion
In our opinion:

•  John Menzies plc’s Group financial statements and parent company financial statements (the financial 

statements) give a true and fair view of the state of the Group’s and of the parent company’s affairs as at  
31 December 2017 and of the Group’s profit for the year then ended;

•  the Group financial statements have been properly prepared in accordance with International Financial 

Reporting Standards (“IFRSs”) as adopted by the European Union;

•  the parent company financial statements have been properly prepared in accordance with IFRSs as adopted  

•  select suitable accounting policies in accordance with IAS 8 Accounting Policies, Changes in Accounting 

by the European Union as applied in accordance with the provisions of the Companies Act 2006; and

Estimates and Errors, and then apply them consistently;

•  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006, 

•  present information, including accounting policies, in a manner that provides relevant, reliable, comparable and 

and, as regards the Group financial statements, Article 4 of the IAS Regulation.

understandable information;

•  provide additional disclosures when compliance with the specific requirements in IFRS is insufficient to enable 
users to understand the impact of particular transactions, other events and conditions on the Group’s financial 
position and financial performance; and

•  state that the Group has complied with IFRS, subject to any material departures disclosed and explained in the 

financial statements.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the 
Company’s transactions and disclose with reasonable accuracy at any time the financial position of the Company 
and of the Group and enable them to ensure that the financial statements comply with the Companies Act 2006 
and Article 4 of the IAS Regulation. They are also responsible for safeguarding the assets of the Company and of 
the Group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

The Directors believe that the Annual Report and Accounts 2017, when taken as a whole, are fair, balanced and 
understandable and provide the information necessary for shareholders to assess the Company’s position and 
performance, business model and strategy.

We have audited the financial statements of John Menzies plc, which comprise:

Group

Parent Company

Consolidated Balance Sheet as at 31 December 2017

Balance Sheet as at 31 December 2017

Consolidated Income Statement for the year then ended Statement of Changes in Equity for the year then ended

Consolidated Statement of Comprehensive Income  
for the year then ended

Cash Flow Statement for the year then ended 

Consolidated Statement of Changes in Equity for  
the year then ended

Related notes 1 to 28 to the financial statements 
including a summary of significant accounting policies

Consolidated Statement of Cash Flows for the year  
then ended

Related notes 1 to 28 to the financial statements, 
including a summary of significant accounting policies

The Directors are responsible for the maintenance and integrity of the Company’s website (www.johnmenziesplc.com). 
Legislation in the United Kingdom concerning the preparation and dissemination of financial statements may differ 
from legislation in other jurisdictions.

The financial reporting framework that has been applied in their preparation is applicable law and IFRSs as adopted 
by the European Union and, as regards the parent company financial statements, as applied in accordance with the 
provisions of the Companies Act 2006.

Directors’ Statement Pursuant to the Disclosure Guidance and Transparency Rules
Each of the Directors confirms that to the best of their knowledge and belief: 

•  the financial statements, prepared in accordance with IFRS, give a true and fair view of the assets, liabilities, 

financial position and profit of the Group as a whole; and

•  the Strategic Report contained in the Annual Report and Accounts 2017 includes a fair review of the development 
and performance of the business and the position of the Group as a whole, together with a description of the 
principal risks and uncertainties that they face.

Basis for Opinion 
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable 
law. Our responsibilities under those standards are further described in the auditor’s responsibilities for the audit of 
the financial statements section of our report below. We are independent of the Group and Company in accordance 
with the ethical requirements that are relevant to our audit of the financial statements in the United Kingdom, 
including the Financial Reporting Council’s Ethical Standard as applied to listed public interest entities, and we have 
fulfilled our other ethical responsibilities in accordance with these requirements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Use of Our Report
This report is made solely to the Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006. Our audit work has been undertaken so that we might state to the Company’s members 
those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent 
permitted by law, we do not accept or assume responsibility to anyone other than the company and the Company’s 
members as a body, for our audit work, for this report, or for the opinions we have formed. 

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Conclusions Relating to Principal Risks, Going Concern and Viability Statement
We have nothing to report in respect of the following information in the Annual Report, in relation to which ISAs 
(UK) requires us to report to you whether we have anything material to add or draw attention to:

•  the disclosures in the Annual Report set out on page 34 that describe the principal risks and explain how they 

are being managed or mitigated;

•  the Directors’ confirmation set out on page 34 in the Annual Report that they have carried out a robust assessment 
of the principal risks facing the entity, including those that would threaten its business model, future performance, 
solvency or liquidity;

•  the Directors’ statement set out on page 31 in the financial statements about whether they considered it 

appropriate to adopt the going concern basis of accounting in preparing them, and their identification of any 
material uncertainties to the entity’s ability to continue to do so over a period of at least 12 months from the 
date of approval of the financial statements;

•  whether the Directors’ statement in relation to going concern required under the Listing Rules in accordance 

with Listing Rule 9.8.6R(3) is materially inconsistent with our knowledge obtained in the audit; or 

•  the Directors’ explanation set out on page 31 in the Annual Report as to how they have assessed the prospects 

of the entity, over what period they have done so and why they consider that period to be appropriate, and their 
statement as to whether they have a reasonable expectation that the entity will be able to continue in operation 
and meet its liabilities as they fall due over the period of their assessment, including any related disclosures 
drawing attention to any necessary qualifications or assumptions.

Overview of Our Audit Approach

Key audit matters

•  ASIG acquisition accounting including identification and valuation of 

Audit scope

acquisition intangibles and fair value adjustments.

•  Valuation of pension liabilities and impact of closure to future accrual.
•  Assessment of the carrying value of Distribution goodwill and indefinite 

life intangibles.

•  Risk of misstatement due to management override, fraud and error 

specifically around revenue recognition.

•  We performed an audit of the complete financial information of five 
components and audit procedures on specific balances for a further  
25 components.

•  The components where we performed full or specific audit procedures 
accounted for 84% of adjusted profit before tax, 84% of revenue and 
80% of total assets.

Materiality

•  Overall Group materiality of £2.6m which represents 5% of adjusted 

profit before tax.

Key Audit Matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the 
financial statements of the current period and include the most significant assessed risks of material misstatement 
(whether or not due to fraud) that we identified. These matters included those that had the greatest effect on: the 
overall audit strategy, the allocation of resources in the audit and directing the efforts of the engagement team. 
These matters were addressed in the context of our audit of the financial statements as a whole, and in our opinion 
thereon, and we do not provide a separate opinion on these matters.

Key Observations Communicated  
to the Audit Committee 

We have concluded that the ASIG 
acquisition accounting, including 
the identification of acquisition 
intangibles and fair value 
adjustments is materially correct 
and appropriately disclosed in line 
with IFRS 3 Business Combinations.

Risk

Our Response to the Risk

ASIG acquisition accounting 
including identification and 
valuation of acquisition 
intangibles and fair value 
adjustments

Refer to the Audit Committee 
Report (page 61); Accounting 
policies (page 108); and Note 25  
of the Consolidated Financial 
Statements (page 155).

On 1 February 2017 the Group 
completed its acquisition of  
the ASIG operations from BBA 
Aviation plc for total consideration 
of £166.0m.

The significant risk arises because 
of the level of judgement required 
by management in determining  
the fair value of net assets required 
of £88.4m (which includes the 
identification and measurement  
of acquisition intangible assets  
of £38.4m). 

We have read the Stock Purchase 
Agreement entered into by John 
Menzies plc in relation to the 
acquisition of ASIG Holdings Limited 
and ASIG Holdings Corporation from 
BBA Aviation plc and in our audit of 
the accounting of the acquisitions we 
considered whether the appropriate 
accounting treatment had been 
applied. 

We agreed the consideration paid to 
the Stock Purchase Agreement and 
lawyers fund transfer agreement. 

We have obtained an understanding  
of management’s processes in place  
to identify fair value adjustments and 
have vouched a sample of fair value 
adjustments to corroborative evidence 
to support the fair value adjustments 
assessed by management. 

We challenged the assumptions and 
methodologies used by management 
to derive the fair value of intangible 
assets. We used our valuation 
specialists to assist us in considering 
the approach taken by management 
and in assessing key assumptions (e.g. 
historical client attrition rates and 
synergies). We obtained corroborative 
evidence for the explanations provided 
by management (e.g. comparing key 
assumptions to market data, underlying 
accounting records, past performance 
of the acquired business, and the 
Group’s forecast supporting the 
acquisition).

We also performed sensitivity analysis 
to determine the impact of changes in 
the key assumptions (e.g. discount rate 
and longevity of acquired client 
relationships), both individually and in 
aggregate.

We assessed the adequacy of 
disclosures within the financial 
statements.

All audit work in relation to this key 
audit matter was undertaken by the 
primary audit team.

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Key Observations Communicated  
to the Audit Committee 

We have concluded that the 
pension liability is materially 
correct and that management’s 
judgements in relation to 
underlying actuarial assumptions 
were appropriate.

We have concluded that the 
curtailment loss is materially 
correct and that management’s 
judgements in relation to 
underlying actuarial assumptions 
at the date of closure to future 
accrual were appropriate. 

Risk

Our Response to the Risk

We have obtained an understanding 
and made an assessment of the key 
controls and processes in place to 
determine the actuarial assumptions.

We considered the competency and 
objectivity of management’s expert.

We have tested to ensure that the data 
used by the actuaries was accurate. 

Our actuarial specialists evaluated  
the methodology applied to calculate 
the pension liabilities as well as the 
appropriateness of the underlying 
actuarial assumptions, both at the  
date of closure to future accrual  
and at the year end.

We have assessed the adequacy  
of disclosures within the financial 
statements following the Financial 
Reporting Council’s thematic review.

All audit work in relation to this  
key audit matter was undertaken  
by the primary audit team.

Valuation of pension liabilities 
and impact of closure to future 
accrual

Refer to the Audit Committee 
Report (page 61); Accounting 
policies (page 108); and Note 23  
of the Consolidated Financial 
Statements (page 144).

The Group makes provision for  
the net pension deficit of its 
defined benefit pension scheme. 
During the year, the scheme  
was closed to future accrual and 
was subsequently sectionalised, 
resulting in a specific allocation  
of the net deficit to a Distribution 
subsidiary, Menzies Distribution 
Limited. 

The significant risk relates to  
the potential misstatement of  
the pension liability (£49.5m)  
due to the significant judgements 
being exercised by management  
in determining the appropriate 
underlying actuarial assumptions 
both at the date of closure to 
future accrual and at the year end. 
The actuarial assumptions at the 
date of closure to future accrual 
determine the quantum of 
curtailment loss (£2.7m). 

Risk

Our Response to the Risk

Key Observations Communicated  
to the Audit Committee 

Assessment of the carrying value 
of Distribution goodwill and 
indefinite life intangibles 

We have obtained an understanding 
and evaluated the key controls and 
processes in place over management’s 
impairment review. 

We concur with management  
that it remains appropriate for  
the Distribution contracts to be 
considered to have indefinite lives. 

Refer to the Audit Committee 
Report (page 61); Accounting 
policies (page 108); and Note 11  
of the Consolidated Financial 
Statements (page 126).

The significant risk arises because 
of the amount of goodwill (£15.5m) 
and indefinite life assets (£12.9m) 
relative to net assets and the  
level of management judgement 
required in estimating future cash 
flows and the appropriate growth 
and discount rates, especially  
in relation to the Distribution 
operations given the number of 
Distribution contracts requiring 
renewal from 2019. 

We have tested the integrity of the 
valuation models. 

We have assessed the key assumptions 
used by management being future 
cash flows, growth and discount rates 
and evaluated the reasonableness 
using our valuation specialists. 

We have concluded that the 
goodwill and intangible assets  
with indefinite life balances are 
appropriately valued.

We concur with management’s 
assessment that there is no 
impairment in the Distribution 
goodwill. 

We obtained an understanding and 
evaluated the impact of the ongoing 
publisher negotiation process on the 
cash flows used in the value in use 
calculations. 

We have assessed management’s 
sensitivity analysis showing the impact 
of a reasonably possible change in 
impairment assumptions. 

We have assessed the adequacy  
of disclosures within the financial 
statements. 

All audit work in relation to this key 
audit matter was undertaken by the 
primary audit team.

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Key Observations Communicated  
to the Audit Committee 

We have concluded that revenue 
recognised in the year is materially 
correct on the basis of procedures 
performed both at Group and by 
component audit teams.

Risk

Our Response to the Risk

Risk of misstatement due to 
management override, fraud and 
error specifically around revenue 
recognition

Refer to the Audit Committee 
Report (page 61); Accounting 
policies (page 108); and Note 2  
of the Consolidated Financial 
Statements (page 118).

There is a risk that the financial 
statements as a whole are not free 
from material misstatement due to 
the risk of management override  
of controls whether caused by  
fraud or error.

Revenue recognition is a particular 
area of focus for our audit in 
considering possible areas of 
management bias and fraud.

We recognise that sales 
arrangements for the Group are 
generally straightforward, requiring 
minimal judgement to be exercised. 
Accordingly, we focus on the 
application of contractual rates for 
new and amended contracts within 
the Aviation business, recognising the 
ongoing contract churn in this area 
(specifically around new contracts, 
their formal agreement and revision 
to terms on existing contracts). 

For the Distribution business, 
management use judgement to 
estimate the returns liability and 
associated asset in respect of returns 
of newspapers and magazines. 

We have obtained an understanding  
of the key controls and processes in 
place over revenue recognition. 

At full scope components we 
employed data analytic techniques  
to correlate sales through to debtors 
and cash receipts.

For all in scope locations we performed 
detailed testing of a sample of sales 
transactions to ensure that revenue had 
been appropriately recognised in line 
with the underlying contractual terms. 
We specifically focused on the revenue 
recognised on Aviation contracts.

For Distribution, we reviewed the 
estimate of return liability and 
corresponding asset, based on actual 
returns during January 2018 and 
margin percentage at the date of  
sale. We have tested the impact of 
management’s adjustment to restate 
the returns liability and associated 
asset as disclosed in Note 28 of the 
Consolidated Financial Statements.

We have assessed the effectiveness  
of management override controls 
through inspection of supporting 
information for non-routine manual 
journal entries focused on individually 
unusual and material revenue journals.

We performed full and specific scope 
audit procedures over this risk area in 
30 locations, which covered 84% of 
the risk amount.

Scope of Our Audit

Full scope
Specific scope

Parent and consolidation 

adjustments

Overall coverage

Components

2017

2016 

5
25

30

4
31

35

Percentage  
of profit before tax1

Percentage  
of revenue

Percentage  
of total assets

2017

81
53

134

(50)

84

2016 

2017

2016 

2017

2016 

90
41

131

(55)

76

60
24

84

–

84

65
24

89

–

89

52
28

80

–

80

36
44

80

–

80

Note:
1.  Percentage of profit before tax is calculated against the adjusted profit before tax measure used to calculate materiality.

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Tailoring the scope
Our assessment of audit risk, our evaluation of materiality and our allocation of performance materiality determine our 
audit scope for each entity within the Group. Taken together, this enables us to form an opinion on the consolidated 
financial statements. We take into account size, risk profile, the organisation of the Group and effectiveness of Group-
wide controls, changes in the business environment and other factors such as recent internal audit results when 
assessing the level of work to be performed at each entity.

In assessing the risk of material misstatement to the financial statements, and to ensure we had adequate 
quantitative coverage of significant accounts in the financial statements, of the 119 reporting components of the 
Group, we selected 30 components covering entities within the United Kingdom, the United States of America, 
Australia, Spain, the Czech Republic, South Africa, Panama, the Dominican Republic and in Macau, China which 
represent the principal business units within the Group.

Of the 30 components selected, we performed an audit of the complete financial information of five components (full 
scope components), which were selected based on their size or risk characteristics. For the remaining 25 components 
(specific scope components), we performed audit procedures on specific accounts within that component that we 
considered had the potential for the greatest impact on the significant accounts in the financial statements either 
because of the size of these accounts or their risk profile. 

The audit scope of specific scope components may not have included testing of all significant accounts of the 
component but will have contributed to the coverage of accounts tested for the Group.

Of the remaining 89 components that together represent 16% of the Group’s adjusted profit before tax, none is 
individually greater than 5% of the Group’s adjusted profit before tax. For these components, we performed other 
procedures, including analytical review, testing of consolidation journals and intercompany eliminations to respond 
to any potential risks of material misstatement to the financial statements. 

Changes from the prior year 
One component has been brought into full scope and three as specific following the ASIG acquisition. One 
component has been removed from specific scope and two components have been downgraded from specific 
scope to specified procedures.

Involvement with component teams 
In establishing our overall approach to the Group audit, we determined the type of work that needed to be 
undertaken at each of the components by us, as the primary audit engagement team, or by component auditors 
from other EY global network firms operating under our instruction. Of the five full scope components, audit 
procedures were performed on four of these directly by the primary audit team. For the 25 specific scope 
components, where the work was performed by component auditors, we determined the appropriate level of 
involvement that we, as the primary audit team, needed to have to enable us to determine that sufficient audit 
evidence had been obtained as a basis for our opinion on the Group as a whole.

The audit work on the UK and North America full scope reporting units was performed directly by the primary 
audit team covering four of the five full scope locations. The primary audit team interacted regularly with all 
component teams through emails and teleconferencing where appropriate during various stages of the audit, 
reviewed key working papers and were responsible for the scope and direction of the audit process. This, together 
with the additional procedures performed at Group level, gave us appropriate evidence for our opinion on the 
financial statements.

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Our Application of Materiality
We apply the concept of materiality in planning and performing the audit, in evaluating the effect of identified 
misstatements on the audit and in forming our audit opinion. 

Materiality
We determined materiality for the Group to be £2.6m (2016: £2.0m), which is 5% (2016: 5%) of adjusted profit 
before tax. We believe that adjusted profit before tax provides us with the appropriate measure for determining  
the materiality based on the focus of the user of the financial statements.

We determined materiality for the Company to be £1.7m (2016: £1.7m), which is 1% (2016: 1%) of equity. We believe 
that equity provides us with the appropriate measure for determining the materiality based on the focus of the 
user of the financial statements. 

During the course of our audit, we reassessed initial materiality and have deemed this still to be appropriate at the 
year end.

Performance materiality
On the basis of our risk assessments, together with our assessment of the Group’s overall control environment,  
our judgement was that performance materiality was 75% (2016: 75%) of our planning materiality, namely £1.9m 
(2016: £1.5m). We have set performance materiality at this percentage due to our understanding of the perspective 
of the users of the financial statements.

Audit work at component locations for the purpose of obtaining audit coverage over significant financial statement 
accounts is undertaken based on a percentage of total performance materiality. The performance materiality set for 
each component is based on the relative scale and risk of the component to the Group as a whole and our assessment 
of the risk of misstatement at that component. In the current year, the range of performance materiality allocated to 
components was £0.3m to £1.1m (2016: £0.3m to £1.1m).

Reporting threshold
We agreed with the Audit Committee that we would report to them all uncorrected audit differences in excess  
of £0.1m (2016: £0.1m), which is set at 5% of planning materiality, as well as differences below that threshold that,  
in our view, warranted reporting on qualitative grounds.

We evaluate any uncorrected misstatements against both the quantitative measures of materiality discussed above 
and in light of other relevant qualitative considerations in forming our opinion.

Other Information 
The other information comprises the information included in the Annual Report, including the five year review and 
shareholder information set out on pages 160 to 187, other than the financial statements and our auditor’s report 
thereon. The Directors are responsible for the other information.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise 
explicitly stated in this report, we do not express any form of assurance conclusion thereon. 

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing 
so, consider whether the other information is materially inconsistent with the financial statements or our knowledge 
obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies  
or apparent material misstatements, we are required to determine whether there is a material misstatement in the 
financial statements or a material misstatement of the other information. If, based on the work we have performed,  
we conclude that there is a material misstatement of the other information, we are required to report that fact.

We have nothing to report in this regard.

In this context, we also have nothing to report in regard to our responsibility to specifically address the following 
items in the other information and to report as uncorrected material misstatements of the other information where 
we conclude that those items meet the following conditions:

•  Fair, balanced and understandable set out on page 90 – the statement given by the Directors that they consider 
the Annual Report and financial statements taken as a whole is fair, balanced and understandable and provides 
the information necessary for shareholders to assess the Group’s performance, business model and strategy, is 
materially inconsistent with our knowledge obtained in the audit; or 

•  Audit Committee reporting set out on page 61 – the section describing the work of the Audit Committee does 
not appropriately address matters communicated by us to the Audit Committee is materially inconsistent with 
our knowledge obtained in the audit; or

•  Directors’ statement of compliance with the UK Corporate Governance Code set out on page 50 – the parts of the 
Directors’ statement required under the Listing Rules relating to the Company’s compliance with the UK Corporate 
Governance Code containing provisions specified for review by the auditor in accordance with Listing Rule 
9.8.10R(2) do not properly disclose a departure from a relevant provision of the UK Corporate Governance Code.

Opinions on Other Matters Prescribed by the Companies Act 2006
In our opinion, the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance 
with the Companies Act 2006.

In our opinion, based on the work undertaken in the course of the audit:

•  the information given in the Strategic Report and the Directors’ Report for the financial year for which the 

financial statements are prepared is consistent with the financial statements; and 

•  the Strategic Report and the Directors’ Report have been prepared in accordance with applicable legal requirements.

98

John Menzies plc Annual Report and Accounts 2017

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Financial StatementsShareholder InformationGovernance Reports Strategic Report Independent Auditor’s Report to the Members of John Menzies plc continued

Matters on Which We Are Required to Report by Exception
In light of the knowledge and understanding of the Group and the parent company and its environment obtained in 
the course of the audit, we have not identified material misstatements in the strategic report or the Directors’ Report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 
requires us to report to you if, in our opinion:
•  adequate accounting records have not been kept by the parent company, or returns adequate for our audit have 

not been received from branches not visited by us; or

•  the parent company financial statements and the part of the Directors’ Remuneration Report to be audited are 

not in agreement with the accounting records and returns; or

•  certain disclosures of Directors’ remuneration specified by law are not made; or
•  we have not received all the information and explanations we require for our audit.

Responsibilities of Directors
As explained more fully in the Directors’ responsibilities statement set out on page 90, the Directors are responsible  
for the preparation of the financial statements and for being satisfied that they give a true and fair view in accordance, 
and for such internal control as the directors determine is necessary to enable the preparation of financial statements 
that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the Directors are responsible for assessing the Group and Company’s ability 
to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going 
concern basis of accounting unless management either intends to liquidate the Group or the Company or to cease 
operations, or has no realistic alternative but to do so.

Auditor’s Responsibilities for the Audit of the Financial Statements 
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance 
with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or 
error and are considered material if, individually or in the aggregate, they could reasonably be expected to 
influence the economic decisions of users taken on the basis of these financial statements. 

Explanation as to what extent the audit was considered capable of detecting irregularities, including fraud 
The objectives of our audit, in respect to fraud, are; to identify and assess the risks of material misstatement of the 
financial statements due to fraud; to obtain sufficient appropriate audit evidence regarding the assessed risks of 
material misstatement due to fraud, through designing and implementing appropriate responses; and to respond 
appropriately to fraud or suspected fraud identified during the audit. However, the primary responsibility for the 
prevention and detection of fraud rests with both those charged with governance of the entity and management. 

Our approach was as follows: 

•  We obtained an understanding of the legal and regulatory frameworks that are applicable to the Group and 

determined that the most significant include IATA regulations, UK Department for Transport, applicable health  
& safety and data protection regulations, competition and consumer protection laws, labour regulations and 
employee rights laws. 

•  We understood how the Company is complying with those frameworks by making enquiries of management, 

internal audit, those responsible for legal and compliance procedures and the Company Secretary. We corroborated 
our enquiries through our review of board minutes, papers provided to the Audit Committee and correspondence 
received from regulatory bodies.

•  We assessed the susceptibility of the Group’s financial statements to material misstatement, including how  

fraud might occur by meeting with management within various parts of the business to understand where they 
considered there was susceptibility to fraud. We also considered performance targets and their influence on 
efforts made by management to manage earnings or influence the perceptions of analysts. Where this risk was 
considered to be higher, we performed audit procedures to address each identified fraud risk. These procedures 
included testing manual journals and were designed to provide reasonable assurance that the financial statements 
were free from fraud or error.

•  Based on this understanding we designed our audit procedures to identify non-compliance with such laws and 
regulations. Our procedures included a review of board minutes to identify any non-compliance with laws and 
regulations, and enquiries of Senior Management. 

•  We identified any instances of non-compliance with laws and regulations at Group components through the 
direction and oversight of our component audit teams. We discussed any potential findings with Senior 
Management. 

A further description of our responsibilities for the audit of the financial statements is located on the Financial 
Reporting Council’s website at https://www.frc.org.uk/auditorsresponsibilities. This description forms part of our 
auditor’s report.

Other matters we are required to address
•  Following the recommendation of the Audit Committee, we were appointed as auditor and signed an engagement 
letter on 20 December 2017. We were appointed by the Company at the Annual General Meeting in 2009 to audit 
the financial statements for the year ending 31 December 2009 and subsequent financial periods. The period of 
total uninterrupted engagement including previous renewals and reappointments is nine years, covering the years 
ending 31 December 2009 to 31 December 2017.

•  The non-audit services prohibited by the Financial Reporting Council’s Ethical Standard were not provided to 

the Group or the Company and we remain independent of the Group and the Company in conducting the audit.

•  The audit opinion is consistent with the additional Report to the Audit Committee.

Kevin Weston (Senior Statutory Auditor)
for and on behalf of Ernst & Young LLP, Statutory Auditor
Edinburgh
12 March 2018

Notes:
1.  The maintenance and integrity of the John Menzies plc website is the responsibility of the Directors; the work carried out by the auditor does not 

involve consideration of these matters and, accordingly, the auditor accepts no responsibility for any changes that may have occurred to the financial 
statements since they were initially presented on the website.

2.  Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

100 John Menzies plc Annual Report and Accounts 2017

John Menzies plc Annual Report and Accounts 2017

101

Financial StatementsShareholder InformationGovernance Reports Strategic Report Group Income Statement
For the year ended 31 December 2017 (year ended 31 December 2016)

Group Statement of Comprehensive Income
For the year ended 31 December 2017 (year ended 31 December 2016)

Profit for the year
Items that will not be reclassified subsequently to profit or loss:
Actuarial gain/(loss) on defined benefit retirement obligation
Actuarial loss on unfunded retirement benefit obligation
Income tax effect on defined benefit retirement obligation
Impact of UK rate change on deferred tax on retirement benefit obligation

Items that may be reclassified subsequently to profit or loss:
Movement on cash flow hedges
Income tax effect on cash flow hedges
Movement on net investment hedges
Income tax effect on net investment hedges
Exchange (loss)/gain on translation of foreign currency net assets
Income tax effect of exchange loss/gain on foreign currency net assets

Other comprehensive income/(loss) for the year

Total comprehensive income/(loss) for the year 

Attributable to equity shareholders
Attributable to non-controlling interests

Notes

23

17

17

2017
£m

12.0

15.7 
(0.1)
(2.7)
–

0.5 
(0.1)
2.0 
(0.4)
(3.7)
0.7

11.9 

23.9 

24.5
(0.6)

23.9 

2016
£m

8.0 

(36.8)
(0.3)
7.4
(1.6)

–
–
(15.2)
3.0 
33.1
(4.0)

(14.4)

(6.4)

(5.8)
(0.6)

(6.4)

Before 
exceptional 
and other 
items
£m

Exceptional 
and other 
items
£m

Notes

Before 
exceptional 
and other 
items
Restated 
(Note 28)
£m

2017
£m

Exceptional 
and other 
items
£m

2016
Restated 
(Note 28)
£m

Revenue
Net operating costs

2
3

2,460.5 
(2,391.5)

–  2,460.5 
(2,429.1)

(37.6)

1,982.5 
(1,936.1)

– 
(26.3)

1,982.5 
(1,962.4)

Operating profit before joint ventures 

and associates

Share of post-tax results of joint 

ventures and associates

Operating profit

Analysed as:
Underlying operating profit(i)
Non-recurring items – transaction 

related and integration

Non-recurring item – pension related
Non-recurring item – impairment 

charges

Contract amortisation
Share of joint ventures and associates 

interest

Share of joint ventures and associates 

tax

Operating profit 

Finance income
Finance charges excluding retirement 

benefit obligation interest

Retirement benefit obligation interest

Profit before taxation
Taxation

Profit for the year

Attributable to equity shareholders
Attributable to non-controlling 

interests

Earnings per ordinary share
Basic 
Diluted 

2 

5
5

5
5

7

7
23

8

69.0 

(37.6)

31.4 

46.4 

(26.3)

20.1 

8.9 

77.9 

(1.1)

7.8 

(38.7)

39.2

8.8 

55.2 

(1.3)

(27.6)

7.5 

27.6 

77.9 

–

77.9 

55.2 

– 

55.2 

(21.7)
(5.4)

–
(10.5)

(21.7)
(5.4)

–
(10.5)

0.9 

0.9 

–
– 

– 
– 

– 

– 

(2.0)

77.9 

(38.7)

(2.0)

39.2 

– 
– 

– 
– 

– 

– 

(8.8)
–

(9.6)
(7.9)

0.6 

(1.9)

55.2 

(27.6)

(8.8)
–

(9.6)
(7.9)

0.6 

(1.9)

27.6 

1.2 

–

1.2

0.7 

– 

0.7 

(10.2)
(1.8)

67.1 
(20.0)

(1.7)
–

(40.4)
5.3

(11.9)
(1.8)

26.7
(14.7)

47.1

(35.1)

12.0

(4.6)
(1.6)

49.7 
(15.9)

33.8 

(2.3)
– 

(29.9)
4.1 

(25.8)

(6.9)
(1.6)

19.8 
(11.8)

8.0 

47.7

(35.1)

12.6

34.3 

(25.8)

8.5 

(0.6)

47.1

–

(35.1)

(0.6)

12.0

(0.5)

33.8 

– 

(25.8)

(0.5)

8.0 

10
10

57.2p
57.0p

(42.1)p
(41.9)p

15.1p
15.1p

47.8p 
47.7p 

(35.9)p
(35.9)p

11.8p 
11.8p 

Note:
(i)  Underlying operating profit adjusts for non-recurring exceptional items, impairment charges associated with goodwill, joint venture assets and other 

intangibles, contract amortisation and the Group’s share of interest and tax on joint ventures and associates to provide an appreciation of the impact  
of those items on operating profit.

102

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Financial StatementsShareholder InformationGovernance Reports Strategic Report  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Group and Company Balance Sheets
As at 31 December 2017 (31 December 2016)

Group and Company Statements of Changes in Equity
As at 31 December 2017 (31 December 2016)

Assets
Non-current assets
Intangible assets
Property, plant and equipment
Investments in joint ventures and associates
Investments in subsidiaries
Deferred tax assets
Derivative financial assets

Current assets
Inventories
Trade and other receivables
Derivative financial assets
Cash and cash equivalents

Liabilities
Current liabilities
Borrowings
Derivative financial liabilities
Trade and other payables
Current income tax liabilities
Provisions

Net current assets/(liabilities)

Total assets less current liabilities

Non-current liabilities
Borrowings
Other payables
Deferred tax liabilities
Provisions
Retirement benefit obligation

Net assets

Shareholders’ equity
Ordinary shares
Share premium account
Treasury shares
Other reserves
Merger relief reserve
Retained earnings(i)
Capital redemption reserve

Total shareholders’ equity
Non-controlling interest in equity

Equity

Group

Company

Notes

2017
£m

2016 
Restated 
(Note 28)
£m

2017
£m

2016
£m

11
12
13
13
14
17

15
17

17
17
16

22

17
16
14
22
23

24

203.7
155.6 
27.7 
– 
24.2 
0.9

412.1 

20.9 
350.2 
1.1 
72.8 

445.0

104.0 
127.3 
30.9
– 
24.2 
– 

– 
23.4 
– 
306.1 
5.8 
0.9

286.4 

336.2 

16.0 
224.8
0.4 
38.9 

280.1

–
504.5
1.1 
5.0 

510.6

(5.1)
(0.5)
(344.8)
(13.5)
(15.8)

(39.0)
(6.1)
(234.2)
(11.3)
(4.2)

(3.3)
(0.5)
(338.0)
– 
(2.7)

– 
23.9 
–
292.6 
10.1 
– 

326.6 

– 
345.4 
0.4 
1.0 

346.8 

(38.5)
(6.1)
(317.1)
– 
– 

(379.7)

(294.8)

(344.5)

(361.7)

65.3

477.4

(14.7)

271.7

166.1

502.3

(283.6)
(4.6)
(4.7)
(2.5)
(49.5)

(64.7)
(4.0)
(2.8)
(4.0)
(71.0)

(283.6)
– 
– 
– 
(42.5)

(344.9)

(146.5)

(326.1)

132.5 

125.2 

176.2

21.0 
21.9 
(1.3)
(5.6)
67.3 
11.4
21.6 

136.3
(3.8)

132.5

20.9 
20.5 
(1.6)
(4.6)
67.3 
0.1 
21.6 

124.2 
1.0 

125.2 

21.0 
21.9 
(1.3)
(0.5)
67.3 
46.2
21.6 

176.2 
–

176.2 

(14.9)

311.7 

(64.7)
(4.9)
– 
(1.1)
(71.0)

(141.7)

170.0 

20.9 
20.5 
(1.6)
(0.9)
67.3 
42.2 
21.6 

170.0 
– 

170.0 

Ordinary
shares
£m

Share
premium
account
£m

Treasury
shares
£m

Translation 
and 
hedge 
reserves 
£m

Merger 
relief
reserve
£m

Retained
earnings
£m

Capital
redemption
reserve
£m

Total 
share- 
holders’
equity
£m

Non- 
controlling 
equity 
£m

 Equity
£m

Group
At 31 December 2016  

as previously reported

20.9 

20.5 

(1.6)

(4.6)

67.3 

3.2 

21.6 

127.3 

1.0 

128.3 

Prior year adjustment  

(Note 28)

At 31 December 2016 

restated

Profit/(loss) for the year
Other comprehensive 

(loss)/income

Total comprehensive 

(loss)/income

New share capital issued
Share-based payments
Income tax effect of 

share-based payments

Subsidiaries acquired 

(Note 25)

Dividends paid
Disposal of own shares

–

– 

–

–

– 

(3.1)

– 

(3.1)

– 

(3.1)

20.9

20.5

(1.6)

(4.6)

67.3

–

–

– 

0.1 
– 

–

–
– 
–

– 

– 

– 

1.4 
–

– 

– 
–
–

– 

–

–

– 
– 

– 

–
–
0.3

– 

(1.0)

(1.0)

–
–

–

–
–
–

– 

– 

–

–
– 

–

–
–
–

0.1

12.6

12.9

25.5

–
1.4 

0.6

–
(15.9)
(0.3)

21.6

124.2

1.0

125.2

– 

– 

–

–
– 

–

–
–
–

12.6

(0.6)

12.0

11.9

– 

11.9

24.5

(0.6)

23.9

1.5 
1.4 

0.6

–
– 

–

1.5 
1.4 

0.6

–
(15.9)
–

(4.2)
–
– 

(4.2)
(15.9)
–

At 31 December 2017

21.0 

21.9 

(1.3)

(5.6)

67.3 

11.4

21.6 

136.3

(3.8)

132.5

At 31 December 2015  

as previously reported

15.4 

20.4 

(1.8)

(21.6)

Prior year adjustment 

(Note 28)

At 31 December 2015 

restated

Profit/(loss) for the year
Other comprehensive 

income/(loss)

Total comprehensive 

income/(loss)

New share capital issued
Rights Issue costs
Share-based payments
Income tax effect of 

share-based payments

Dividends paid
Disposal of own shares

–

– 

–

–

15.4
– 

20.4
– 

(1.8)
– 

(21.6)
– 

17.0 

– 

– 

5.5 
– 
– 

– 
– 
– 

– 

– 

0.1 
– 
– 

– 
– 
– 

– 

– 

– 
– 
– 

– 
– 
0.2 

– 

– 

– 
– 

– 

35.6 

21.6 

69.6 

1.6 

71.2 

(3.1)

– 

(3.1)

– 

(3.1)

32.5
8.5 

21.6
– 

66.5
8.5 

1.6
(0.5)

68.1
8.0 

(31.3)

– 

(14.3)

(0.1)

(14.4)

17.0 

– 

(22.8)

– 
– 
– 

– 
– 
– 

69.7 
(2.4)
– 

– 
– 
0.8 

– 
– 
– 

0.3 
(10.6)
(0.1)

– 

– 
– 
– 

– 
– 
– 

(5.8)

(0.6)

(6.4)

75.3 
(2.4)
0.8 

0.3 
(10.6)
0.1 

– 
– 
– 

– 
– 
– 

75.3 
(2.4)
0.8 

0.3 
(10.6)
0.1 

At 31 December 2016

20.9 

20.5 

(1.6)

(4.6)

67.3 

0.1 

21.6 

124.2 

1.0 

125.2 

Note:
(i)   The Company’s loss after tax for the year was £0.1m (2016: profit £46.5m). 

The accounts were approved by the Board of Directors on 12 March 2018 and signed on its behalf by:

Dr. Dermot F. Smurfit 
Chairman 

Giles Wilson
Chief Financial Officer 

Company No. SC34970

104

John Menzies plc Annual Report and Accounts 2017

John Menzies plc Annual Report and Accounts 2017

105

Financial StatementsShareholder InformationGovernance Reports Strategic Report  
 
 
 
 
 
 
 
 
 
 
 
Group and Company Statements of Changes in Equity continued
As at 31 December 2017 (31 December 2016)

Group and Company Statements of Cash Flows
For the year ended 31 December 2017 (year ended 31 December 2016)

Ordinary
shares
£m

Share
premium
account
£m

Treasury
shares
£m

Translation 
and 
hedge 
reserves 
£m

Merger 
relief
reserve
£m

Retained
earnings
£m

Capital
redemption
reserve
£m

Total 
share- 
holders’
equity
£m

Non- 
controlling 
equity 
£m

Company
At 31 December 2016
Loss for the year
Other comprehensive gain

Total comprehensive 

income

New share capital issued
Share-based payments
Income tax effect of 

share-based payments

Intragroup transfer of 
pension obligation

Dividends paid
Disposal of own shares

20.9 
– 
– 

20.5 
– 
– 

(1.6)
– 
– 

– 

0.1 
– 

– 

– 
– 
– 

– 

1.4 
– 

– 

– 
– 
– 

– 

– 
– 

– 

– 
– 
0.3

(0.9)
– 
0.4 

0.4 

– 
– 

– 

– 
– 
– 

67.3 
– 
– 

42.2 
(0.1)
12.6

21.6 
– 
– 

170.0 
(0.1)
13.0

– 

– 
– 

– 

– 
– 
– 

12.5

– 
1.4 

0.1

6.2
(15.9)
(0.3)

–

–
– 

– 

– 
– 
–

12.9

1.5 
1.4 

0.1

6.2
(15.9)
–

At 31 December 2017

At 31 December 2015
Profit for the year
Other comprehensive loss

21.0 

15.4 
– 
– 

21.9 

20.4 
– 
– 

Total comprehensive 

income

New share capital issued
Rights Issue costs
Share-based payments
Dividends paid
Disposal of own shares

– 

5.5 
– 
– 
– 
– 

– 

0.1 
– 
– 
– 
– 

(1.3)

(0.5)

67.3 

46.2

21.6 

176.2

(1.8)
– 
– 

– 

– 
– 
– 
– 
0.2 

(0.9)
– 
– 

– 

– 
– 
– 
– 
– 

– 
– 
– 

– 

69.7 
(2.4)
– 
– 
– 

36.9 
46.5 
(31.3)

15.2 

– 
– 
0.8 
(10.6)
(0.1)

21.6 
– 
– 

91.6 
46.5 
(31.3)

– 

– 
– 
– 
– 
– 

15.2 

75.3 
(2.4)
0.8 
(10.6)
0.1 

At 31 December 2016

20.9 

20.5 

(1.6)

(0.9)

67.3 

42.2 

21.6 

170.0 

– 
– 
– 

– 

– 
– 

– 

– 
– 
– 

– 

– 
– 
– 

– 

– 
– 
– 
– 
– 

– 

Equity
£m

170.0 
(0.1)
13.0

12.9

1.5 
1.4 

0.1

6.2
(15.9)
–

176.2

91.6 
46.5 
(31.3)

15.2 

75.3 
(2.4)
0.8 
(10.6)
0.1 

170.0 

Cash flows from operating activities
Cash generated from operations
Interest received
Interest paid
Tax paid

Net cash flow from/(used in) operating activities

Cash flows from investing activities
Acquisitions 
Cash acquired with subsidiaries
Investment in associate
Loan repayment by associate 
Purchase of property, plant and equipment
Intangible asset additions
Proceeds from sale of property, plant and equipment
Dividends received from equity accounted investments

Net cash flow used in investing activities

Cash flows from financing activities
Net proceeds from issue of ordinary share capital
Proceeds from borrowings
Repayment of borrowings
Dividends paid to ordinary shareholders
Net amounts (lent to)/repaid by subsidiaries

Net cash flow from/(used in) financing activities

Increase/(decrease) in net cash and cash equivalents

Effects of exchange rate movements
Opening net cash and cash equivalents(i)

Closing net cash and cash equivalents(i)

Group

Company

2017
£m

2016
£m

2017
£m

2016
£m

70.2 
1.2 
(13.7)
(17.0)

40.7

(171.3)
12.9 
–
–
(29.8)
(2.8)
0.8 
6.3 

(183.9)

1.5 
293.4 
(101.3)
(15.9)
– 

177.7 

34.5

(1.7)
38.1 

70.9

46.1 
0.7 
(7.7)
(15.4)

23.7 

(4.7)
0.3 
(0.4)
0.3 
(24.5)
(2.6)
2.4 
6.6

(22.6)

72.9 
– 
(64.0)
(10.6)
– 

(1.7)

(0.6) 

4.8 
33.9 

38.1 

(9.4)
– 
(12.4)
(2.7)

(15.8)
– 
(7.2)
(3.7)

(24.5)

(26.7)

–
 –
– 
– 
(0.3) 
– 
– 
–

 (0.3)

1.5 
293.4 
(101.3)
(15.9)
(148.9)

28.8

4.0

– 
1.0 

5.0 

– 
– 
– 
– 
– 
– 
– 
–

– 

72.9 
– 
(63.4)
(10.6)
28.0 

26.9 

0.2

– 
0.8 

1.0 

Notes

18

25
25

9

19

Note:
(i)  Net cash and cash equivalents include cash at bank and in hand and bank overdrafts.

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Financial StatementsShareholder InformationGovernance Reports Strategic Report  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Accounts

The consolidated accounts of the Group for the year ended 31 December 2017 were approved and authorised for 
issue in accordance with a resolution of the Directors on 12 March 2018. John Menzies plc, a public company with 
registered number SC34970 and registered address of 2 Lochside Avenue, Edinburgh Park, Edinburgh EH12 9DJ,  
is a limited company incorporated in Scotland and listed on the London Stock Exchange.

1.  Accounting Policies
A summary of the more significant accounting policies, which have been consistently applied, is set out below.

Basis of preparation
The consolidated accounts, which have been prepared under the historical cost convention and in accordance  
with EU Endorsed International Financial Reporting Standards, IFRIC interpretations and the Companies Act 2006 
applicable to companies reporting under IFRS, incorporate the accounts of the Company and its subsidiaries, joint 
ventures and associates from the effective date of acquisition or to the date of deemed disposal.

As permitted by section 408 of the Companies Act 2006, no Income Statement is presented by the Company.

New accounting standards and amendments
Three new accounting standards and amendments are applicable for the Group for the first time in 2017. However, 
they do not impact the annual consolidated financial statements of the Group. These are:
Amendment to IAS 7: Disclosure Initiative – effective date 1 January 2017
Amendment to IAS 12: Recognition of Deferred Tax Assets for Unrealised Losses – effective date 1 January 2017
Annual Improvements to IFRS 2014-2016 cycle – effective date 1 January 2017

Standards and amendments to standards that have been issued that are applicable for the Group but are not 
effective for 2017 and have not been early adopted in these financial statements are:
IFRS 9 Financial Instruments – effective date 1 January 2018
IFRS 15 Revenue from Contracts with Customers – effective date 1 January 2018
IFRS 16 Leases – effective date 1 January 2019
IFRS 2 Classification and Measurement of Share Based Payment Transactions(i) – effective date 1 January 2018
IFRIC 22 Foreign Currency Transactions and Advance Consideration(i) – effective date 1 January 2018
IFRIC 23 Uncertainty over Income Tax Treatments(i) – effective date 1 January 2019
Annual Improvements to IFRS 2015-2017 cycle(i) – effective date 1 January 2019
Amendments to IAS 19 Plan Amendment, Curtailment or Settlement(i) – effective date 1 January 2019

Note:
(i)  IFRS 2 amendment, IFRIC 22 and 23, annual improvements 2015-2017 and IAS 19 amendments are not yet adopted for use in the European Union.

The above standards and amendments will be adopted in accordance with their effective dates and for standards 
with a future effective date, the Directors are in the process of assessing the likely impact and look to finalisation  
of the standards before formalising their view. 

Ahead of the adoption of IFRS 15 Revenue from Contracts with Customers on 1 January 2018, Management’s review 
of a representative sample of material contracts to ensure compliance with the new standard is at an advanced 
stage and has indicated that there is expected to be no material adjustment on adoption of IFRS 15. Substantially all 
revenue earned by the Group is recognised at the point of service or on delivery of goods, and revenue recognised 
does not vary materially from the consideration to which the Group is entitled. Were any adjustment to be required, 
the modified retrospective approach would be adopted with the cumulative impact of any adjustment recognised in 
retained earnings on transition date. 

As part of the IFRS 15 review exercise, reconsideration has been made of the previous view that the historic 
approach to accounting for sales returns in the Distribution Division in the period in which they occurred was  
not materially misstated and concluded that, with the imminent application of the new standard, it is qualitatively 
material and have adjusted retrospectively. A restatement has been made to the Balance Sheet to recognise an 
adjustment to receivables and corresponding payables to reflect contractual obligations in relation to returns.  
The Income Statement also has been restated to reflect the change in sales and net operating costs as a result  
of the movements in these amounts. See Note 28 for detail. For clarity, there is no impact from these adjustments 
on prior year reported profit before taxation or earnings per share. Following the restatement, Management does 
not expect there to be an impact from the accounting for sales returns assets and liabilities on implementation of 
IFRS 15 on 1 January 2018.

Ahead of the adoption of IFRS 16 Leases on 1 January 2019, management is in the process of collating information  
to ensure compliance with the new standard. The new standard removes the distinction between operating leases 
and finance leases and brings most of the assets subject to lease onto the balance sheet as fixed assets with the 
corresponding liability shown as debt. This will materially gross up the Balance Sheet with the recognition of a new 
right of use asset which will be depreciated through the Income Statement and a lease liability on which interest will 
be charged through the Income Statement.

Ahead of the application of IFRS 9 Financial Instruments on 1 January 2018, management has reviewed the impact 
of the new standard. Management expects the impact on the accounting for hedging arrangements to be minimal 
and the expected credit loss model for impairment reviews will not have an overall impact on the Group. The 
expected credit loss approach may impact the individual retained earnings of individual entities within the Group 
due to the potential additional impairment provision for long term intercompany receivables. These potential 
impairments would not impact on the Group as they would be intragroup items.

Basis of consolidation
The consolidated accounts of the Group include the assets, liabilities and results of the Company and subsidiary 
undertakings in which John Menzies plc has a controlling interest, using accounts drawn up to 31 December except 
where entities do not have coterminous year ends. In such cases, the information is based on the accounting period 
of these entities and is adjusted for material changes up to 31 December. Accordingly, the information consolidated 
is deemed to cover the same period for all entities throughout the Group.

Control is achieved when the Group is exposed or has rights to variable returns from its involvement with the investee 
and has the ability to affect those returns through its power over the investee. Specifically, the Group controls an 
investee if the Group has all of the following: power over the investee (i.e. existing rights that give it the current ability 
to direct the relevant activities of the investee); exposure or rights to variable returns from its involvement with the 
investee; and the ability to use its power over the investee to affect its returns.

Generally, there is a presumption that a majority of voting rights results in control. To support this presumption and 
when the Group has less than a majority of the voting or similar rights of an investee, it considers all relevant facts and 
circumstances in assessing whether it has power over an investee, including: contractual arrangement with other vote 
holders of the investee; rights arising from other contractual arrangements; and the Group’s voting rights and potential 
voting rights.

The Group reassesses whether or not it controls an investee if facts and circumstances indicate that there are changes 
to one or more of the three elements of control. Consolidation of a subsidiary begins when the Group obtains control 
over the subsidiary and ceases when the Group loses control of the subsidiary. Assets, liabilities, income and expenses 
of a subsidiary acquired or disposed of during the year are included in the consolidated financial statements from the 
date the Group obtains control until the date the Group ceases to control the subsidiary.

Profit or loss and each component of other comprehensive income are attributed to the equity holders of the parent 
of the Group and to the non-controlling interests, even if this results in the non-controlling interest having a deficit 
balance. When necessary, adjustments are made to the financial statements of subsidiaries to bring their accounting 
policies into line with the Group’s accounting policies. All intragroup assets and liabilities, equity, income, expenses 
and cash flows relating to transactions between members of the Group are eliminated on consolidation.

A change in the ownership interest of a subsidiary without a loss of control is accounted for as an equity transaction. 
If the Group loses control over a subsidiary, the related assets including goodwill, liabilities, non-controlling interests 
and other components of equity are derecognised, while any resultant gain or loss is recognised in the Income 
Statement. Any investment retained is recognised at fair value.

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Financial StatementsShareholder InformationGovernance Reports Strategic Report 1.  Accounting Policies continued
Joint ventures and associates
A joint venture is a type of joint arrangement whereby the parties that have joint control of the arrangement  
have rights to the net assets of the joint venture. Joint control is the contractually agreed sharing of control of  
an arrangement, which exists only when decisions about the relevant activities require unanimous consent of the 
parties sharing control. 

An associate is an entity over which the Group has significant influence. Significant influence is the power to 
participate in the financial and operating policy decisions of the investee, but is not control or joint control over 
those policies. 

The considerations made in determining significant influence or joint control are similar to those necessary to 
determine control over subsidiaries. 

The Group’s investments in its associates and joint ventures are accounted for using the equity method. Under the 
equity method, the investment in an associate or a joint venture is initially recognised at cost. The carrying amount 
of the investment is adjusted to recognise changes in the Group’s share of net assets of the associate or joint 
venture since the acquisition date. Goodwill relating to the associate or joint venture is included in the carrying 
amount of the investment and is not tested for impairment individually. 

The Income Statement reflects the Group’s share of the results of operations of the associate or joint venture.  
Any change in other comprehensive income of those investees is presented as part of the Group’s Statement  
of Comprehensive Income. In addition, when there has been a change recognised directly in the equity of the 
associate or joint venture, the Group recognises its share of any changes, when applicable, in the Statement of 
Changes in Equity. Unrealised gains and losses resulting from transactions between the Group and the associate  
or joint venture are eliminated to the extent of the interest in the associate or joint venture. 

The aggregate of the Group’s share of profit or loss of an associate and a joint venture is shown on the face of the 
Income Statement outside operating profit and represents profit or loss after tax and non-controlling interests in 
the associate or joint venture. 

After application of the equity method, the Group determines whether it is necessary to recognise an impairment 
loss on its investment in its associate or joint venture. At each reporting date, the Group determines whether there 
is objective evidence that the investment in the associate or joint venture is impaired. If there is such evidence, the 
Group calculates the amount of impairment as the difference between the recoverable amount of the associate or 
joint venture and its carrying value, and then recognises the loss within the share of the profit of an associate and  
a joint venture in the Income Statement.

Upon loss of significant influence over the associate or joint control over the joint venture, the Group measures and 
recognises any retained investment at its fair value. Any difference between the carrying amount of the associate 
or joint venture upon loss of significant influence or joint control and the fair value of the retained investment and 
proceeds from disposal is recognised in the Income Statement.

In India, Menzies Bobba Ground Handling Services Private Ltd is 51% owned, Menzies Aviation Bobba (Bangalore) 
Private Ltd and Hyderabad Menzies Air Cargo Private Ltd are 49% owned, and Menzies Macau Airport Services Ltd 
in China is 29% owned. They are treated as joint ventures in the Group accounts as the parties to each of the 
ventures work together with equal powers to control the entities. Each venturer in the respective entity retains  
the power of veto, and overall key strategic, operational and financial decisions require the consent of all parties.

Revenue
In the Aviation business, cargo handling and forwarding revenue is recognised at the point of departure for exports 
and at the point that the goods are ready for despatch for imports. Other ramp, passenger, into plane fuelling and 
aviation related services income is recognised at the time the service is provided in accordance with the terms of 
the relevant contract. Revenue excludes value-added and sales taxes and charges collected on behalf of customers.

In the Distribution business, revenue is recognised on the despatched value of goods sold, excluding value-added 
tax. Product is sold to retailers on a sale or return basis. Revenue for goods supplied with a right of return is stated 
net of the value of any returns.

Property, plant and equipment
Property, plant and equipment is stated at cost, including costs to acquire, less accumulated depreciation. 
Depreciation is provided on a straight-line basis at the following rates:
Freehold and long leasehold properties – over the shorter of the remaining lease term and 50 years.
Short leasehold properties – over the remaining lease term.
Plant and equipment – over the estimated life of the asset between three and 20 years.

Inventories
Inventories are goods for resale and consumables and are stated at the lower of purchase cost and net 
realisable value.

Retirement benefit obligation
For the defined benefit pension scheme, the operating and financing costs of pensions are charged to the Income 
Statement in the period in which they arise and are recognised separately. The costs of past service benefit 
enhancements, settlements and curtailments are also recognised in the period in which they arise. The difference 
between actual and expected returns on assets during the year, including changes in actuarial assumptions, is 
recognised in the Statement of Comprehensive Income. Pension charges are assessed in accordance with the 
advice of qualified actuaries. 

For the defined contribution pension schemes, the Income Statement charge represents contributions made.

Taxation
Current tax is the amount of tax payable or recoverable in respect of the taxable profit or loss for the period.

Deferred tax is provided in full, using the liability method, on temporary differences between the carrying amount 
of an asset or liability in the Balance Sheet and its tax base. Deferred tax arising from the initial recognition of an 
asset or liability in a transaction, other than a business combination, that at the time of the transaction affects 
neither accounting nor taxable profit or loss, is not recognised. Deferred tax liabilities represent tax payable in 
future periods in respect of taxable temporary differences. Deferred tax assets represent tax recoverable in future 
periods in respect of deductible temporary differences, the carry forward of unused tax losses and the carry 
forward of unused tax credits.

Deferred tax is determined using the tax rates and tax laws that have been enacted or substantively enacted at the 
balance sheet date and are expected to apply when the deferred tax asset is realised or the deferred tax liability is 
settled. Deferred tax is provided on temporary differences arising on investments in subsidiaries, joint ventures and 
associates, except where the timing of the reversal of the temporary difference can be controlled and it is probable 
that the temporary difference will not reverse in the foreseeable future. A deferred tax asset is recognised only to 
the extent that it is probable that future taxable profits will be available against which the asset can be utilised. 

The financial statements of each associate or joint venture are prepared for the same reporting period as the 
Group. The Group’s three Indian joint ventures have a statutory year end of 31 March. Where necessary, adjustments 
are made to bring the accounting policies in line with those of the Group. 

Current and deferred tax is recognised in the Income Statement except if it relates to an item recognised directly  
in equity or in other comprehensive income, in which case it is recognised directly in the Statement of Changes in 
Equity or in the Statement of Comprehensive Income as appropriate.

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1.  Accounting Policies continued
Intangible assets
Goodwill
Business combinations are accounted for using the acquisition method. The cost of an acquisition is measured as 
the aggregate of the consideration transferred, measured at the acquisition date fair value, and the amount of any 
non-controlling interest in the acquiree. Acquisition costs incurred are expensed and included in exceptional items.

Goodwill arising on acquisitions before the date of transition to IFRS on 26 December 2004 has been retained at 
the previous UK GAAP amounts subject to being tested for impairment at that date.

Goodwill acquired is recognised as an asset and reviewed for impairment at least annually by assessing the 
recoverable amount of each cash generating unit to which the goodwill relates. When the recoverable amount  
of the cash generating unit is less than the carrying amount, an impairment loss is recognised. Any impairment  
is recognised in the Income Statement.

Goodwill arising on the acquisition of joint ventures and associates is included within the carrying value of 
the investment.

Contracts
The fair value of intangible assets attributed to contracts at the point of acquisition is determined by discounting the 
expected future cash flows to be generated from that asset at the relevant risk-adjusted weighted average cost of 
capital for the Group. Values are not attributed to internally generated customer relationships.

Contract amortisation is business stream dependent. In the Distribution business, capitalised publisher contracts are 
not amortised due to the very long-term nature of the business. These contracts are tested annually for impairment 
using the same criteria as for the testing of the goodwill. In the Aviation business and core non-publisher contracts  
in the Distribution business, most contracts are amortised on a straight-line basis over ten years as this period is the 
minimum timeframe Management considers when assessing businesses for acquisition. Certain other contracts are 
amortised over the remaining life of the contract.

Computer Software
Costs associated with developing or maintaining computer software programs are recognised as an expense as 
incurred. Costs that are directly attributable to the production of identifiable and unique software products controlled 
by the Group, and that will probably generate economic benefits exceeding costs beyond one year, are recognised as 
intangible assets. These direct costs include the cost of software development employees. Computer software assets 
are amortised over their estimated useful lives, usually three to seven years.

Leases
Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards 
of ownership to the lessee. All other leases are classified as operating leases.

Assets acquired under finance leases are capitalised in the Balance Sheet at their fair value or, if lower, at the present 
value of the minimum lease payments, each determined at the inception of the lease. The corresponding liability  
to the lessor is recorded in the Balance Sheet as a finance lease obligation. The lease payments are apportioned 
between finance charges to the Income Statement and a reduction of the lease obligations.

Rental payments under operating leases are charged to the Income Statement on a straight-line basis over the 
applicable lease periods.

Trade receivables
If there is objective evidence that the Group is not be able to collect amounts due under the original terms of a 
sales invoice, a provision against the respective trade receivable is recognised. In such an instance the carrying 
value of the receivable is reduced with the amount of the loss recognised in the Income Statement.

Cash and cash equivalents
Cash and cash equivalents in the Balance Sheet comprise cash at bank and in hand and short-term deposits with 
an original maturity of three months or less. Bank overdrafts are shown within borrowings in current liabilities in the 
Balance Sheet.

Foreign currencies
Foreign currency assets and liabilities of the Group are translated at the rates of exchange ruling at the balance 
sheet date. The trading results of overseas subsidiaries, joint ventures and associates are translated at the average 
exchange rate ruling during the year, with the exchange difference between average rates and the rates ruling at 
the balance sheet date being taken to reserves. 

Any differences arising on the translation of the opening net investment, including goodwill, in overseas subsidiaries, 
joint ventures and associates, and of applicable foreign currency loans, are dealt with as adjustments to reserves. All 
other exchange differences are dealt with in the Income Statement.

Derivative financial instruments and hedging activities
The Group uses interest rate swaps and forward contracts as derivatives to hedge the risks arising from interest 
rates and the retranslation of foreign currency denominated items.

The Group has derivatives that are designated as hedges of overseas net investments in foreign currency 
denominated entities (net investment hedges) and derivatives that are designated as hedges of interest rates and 
the exchange risk arising from the retranslation of highly probable forecast revenue denominated in foreign currency 
of some of its overseas operations (cash flow hedges).

Derivative contracts entered into by the Group are expected to continue to be highly effective until they expire. The 
effectiveness of these contracts is monitored during the year. As a result, derivatives have been recorded using hedge 
accounting. Derivatives are measured at fair value, which is calculated as the present value of future cash flows 
from the derivative discounted at prevailing market rates.

Changes in the fair value of the effective portion of net investment hedges are recorded in equity and are only 
recycled to the Income Statement on disposal of the overseas net investment.

Changes in the fair value of the effective portion of cash flow hedges are recorded in equity until such time as  
the forecast transaction occurs, at which time they are recycled to the Income Statement. If the occurrence of the 
transaction results in a non-financial asset or liability, then amounts recycled from equity are included in the cost  
of the non-financial asset or liability. If the forecast transaction remains probable but ceases to be highly probable 
then, from that point, changes in fair value are recorded in the Income Statement within finance costs. Similarly if  
the forecast transaction ceases to be probable then the entire fair value recorded in equity and future changes in  
fair value are posted to the Income Statement within finance costs. 

For assets and liabilities that are recognised in the financial statements on a recurring basis, the Group determines 
whether transfers have occurred between levels in the hierarchy by reassessing categorisation based on the lowest 
level input that is significant to the fair value measurement as a whole at the end of each reporting period.

Provisions
Provisions are liabilities of uncertain timing and amount. Provisions are recognised when the Group has a present 
legal or constructive obligation as a result of a past event and it is probable that an outflow of resources embodying 
economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the 
obligation.

Share capital
Ordinary shares are classed as equity. Where the Company purchases its own shares the consideration paid, 
including any directly attributable incremental costs, is deducted from the equity attributable to the Company’s 
equity holders until the shares are cancelled, reissued or disposed.

Share-based payments
Equity-settled share-based payments are measured at fair value at the date of grant and recognised as an expense 
over the vesting period. The amount recognised as an expense is adjusted to reflect the actual number of share 
options that vest unless the options do not vest as a result of a failure to satisfy market conditions. Fair value is 
measured by use of a relevant pricing model.

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Financial StatementsShareholder InformationGovernance Reports Strategic Report 1.  Accounting Policies continued
Estimates and judgements 
The preparation of the consolidated accounts requires Management to make judgements, estimates and assumptions 
that affect the application of accounting policies and the reported amounts of assets, liabilities, income and expenses. 
These estimates will, by definition, seldom equal the related actual results, particularly given changes in economic 
conditions and the level of uncertainty regarding their duration and severity. 

Estimates
Management has made a number of accounting assumptions and estimates which, if they transpire to be materially 
incorrect, have a risk of resulting in a material adjustment to the carrying amount of assets and liabilities in the 
future. Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates 
are recognised in the period in which the estimate is revised and in any future periods affected. The most important 
assumptions and estimates are set out below.

Intangible Assets
On the acquisition of a business it is necessary to attribute fair values to any intangible assets acquired, provided 
they meet the criteria to be recognised. The fair values of these intangible assets are dependent on estimates  
of attributable future revenues, margins and cash flows, as well as appropriate discount rates. In addition, the 
allocation of useful lives to acquired intangible assets requires the application of judgement based on available 
information and Management expectations at the time of recognition. See Note 11 for further details.

Impairment
In accordance with IAS 36 Impairment of Assets, management performs an impairment review on any assets that 
show indications of impairment and annually on goodwill and intangibles that are deemed to have indefinite lives. 
During the current year, no impairment indicators were noted over individual assets. Management’s impairment 
review of goodwill and indefinite life intangibles involves exercising judgement about future cash flows and other 
events that are by their nature uncertain. Management has disclosed the pre-tax discount rates used when 
performing this review in Note 11. From Management’s review, no impairment was identified (2016: £9.6m).

Retirement Benefit Obligation
In accordance with IAS 19 Employee Benefits, management is responsible for making a number of financial and 
demographic assumptions in relation to the defined benefit pension scheme that has a direct impact on the 
pension deficit recognised within the financial statements. The assumptions underlying the calculation of the 
retirement benefit obligation are important and management has determined the appropriate estimates based  
on independent actuarial advice. Changes in these assumptions could have a material impact on the measurement 
of the Group’s retirement benefit obligation. See Note 23 for further details.

Judgements
The following are key judgements, apart from those involving estimations which are dealt with separately above, that 
Management has made in the process of applying the Group’s accounting policies and that have a significant effect  
on the amounts recognised within the financial statements.

Provisions
In accordance with IAS 37 Provisions, Contingent Liabilities and Contingent Assets, the Group exercises judgement in 
determining whether provisions are required in relation to onerous property leases. Judgement is necessary in assessing 
the likelihood of whether or not an alternative use can be found for these properties or a suitable tenant can be found  
in order to cover the cost of the lease. This likelihood will vary depending on the size, location and type of property. 
Management has performed a review of all leases at year end and concluded that a small minority are deemed to be 
onerous and such leases have been fully provided for. 

In accordance with IAS 37, the Group also exercises judgement in determining whether provisions are required in relation 
to workers’ compensation claims, warranty claims and legal claims. Judgement is necessary in assessing the veracity, 
measurement and probability of the claims. Management has reviewed available external and internal information relating 
to these types of claims and has made appropriate provisions accordingly.

See Note 22 for further details.

Income Taxes 
The Group is subject to income tax in a number of jurisdictions and judgement is required in determining the 
provision for tax. There are many transactions and calculations for which the ultimate tax determination is 
uncertain. The Group recognises provisions for tax by estimating the taxes that are likely to become due, based  
on Management’s interpretation of country specific tax law and the likelihood of settlement. Management uses the 
services of a professional firm together with the expertise and historic experience of the Group’s inhouse tax team 
when assessing tax risks. Where the final tax outcome is different from the amounts that were initially recorded, 
such differences will impact the current income tax and deferred tax provisions in the period in which such 
determination is made. See Notes 8 and 14 for further details.

The main provision held by the Group is against a claim for a reduced rate of tax in an overseas territory, based on 
the nature of its activities in that territory which is subject to enquiry by the relevant tax authority. The Group does 
not recognise the potential benefit to its effective tax rate from that claim until the agreement of the relevant tax 
authority is obtained and therefore an appropriate provision is held until that point. Other uncertain tax provisions 
are held for potential tax authority challenge of transfer pricing arrangements, deemed distributions of profits, the 
tax treatment of interest and foreign exchange differences on certain intercompany loans and for tax authority 
challenge against the interpretation of local tax legislation where the application of that legislation is unclear. 
During the year the tax treatment of the pension funding arrangement which the Group has in place was agreed 
with the relevant tax authority resulting in a £1.0m credit to prior year current tax. Whilst there is a range of 
potential outcomes for these uncertain tax positions, Management’s best estimate of how these provisions may 
move and impact the Group’s Income Statement over the next 12 months is an increase in the tax liability of £2.0m 
to a decrease in the tax liability of £0.2m.

The Group has made an assessment of the use of tax losses in calculating its deferred tax asset and liability including 
losses in the United States of America that may be subject to section 382 restrictions should the ownership of the 
Company change significantly in the future.

Exceptional items
Exceptional items are those material items which, by virtue of their size or incidence, are presented separately in the 
Income Statement to enable a full understanding of the Group’s financial performance. These exclude certain elements 
of intangible asset impairment and amortisation which are also presented separately in the Income Statement. 

Transactions that may give rise to exceptional items include restructuring of business activities in terms of 
rationalisation costs and onerous lease provisions, gains or losses on the disposal of businesses and acquisition 
transaction and other related costs including changes in deferred consideration.

Dividend distributions
Final ordinary dividends are recognised as liabilities in the period in which the dividends are approved by the 
Company’s shareholders.

Financial risk factors
The Group is exposed to financial risks: liquidity risk, interest rate fluctuations, foreign exchange exposures and 
credit risk. See Note 17 for further details. 

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Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued1.  Accounting Policies continued
Non-GAAP measures
The Group’s reported results are prepared in accordance with IFRSs as adopted by the European Union and applied 
in accordance with the provisions of the Companies Act 2006. In measuring our performance, the financial measures 
that are used include those which have been derived from the reported results in order to eliminate factors which 
distort period-on-period comparisons. These are considered non-GAAP financial measures. This information, along 
with comparable GAAP measurements, is useful to investors in providing a basis for measuring our operational 
performance. Management uses these financial measures, along with the most directly comparable GAAP financial 
measures, in evaluating performance and value creation. Non-GAAP measures should not be considered in isolation 
from, or as a substitute for, financial information in compliance with GAAP. Non-GAAP financial measures as reported 
by the Group may not be comparable with similarly titled amounts reported by other companies. 

Contract amortisation relates to intangible assets recognised on historic acquisitions and therefore since it is transaction 
related it is presented separately in order to provide stakeholders and Management with an appreciation for underlying 
business performance. 

The Group’s share of post-tax profit relating to joint ventures and associates is included within operating profit. IAS 1 
Presentation of Financial Statements does not prescribe where the investors’ share of post-tax profit is presented in 
the Income Statement but Management presents the results within operating profit after joint ventures and associates 
given the similarity of those operations to other wholly owned businesses. 

The Group’s definitions of non-GAAP measures are set out below and provide reconciliations to relevant  
GAAP measures.

Turnover
Turnover comprises revenue from subsidiaries and the Group’s share of revenue from joint ventures and associates.

Revenue
Share of revenue of joint ventures and associates

Turnover

Note:
(i)  As set out in Note 28 revenue for the year ending 31 December 2016 has been restated.

2017
£m

2016(i)
£m

2,460.5 
57.2 

1,982.5
95.1

2,517.7 

2,077.6

Underlying Operating Profit
As disclosed on the face of the Income Statement, underlying operating profit adjusts for non-recurring exceptional 
items, impairment charges associated with goodwill, joint venture assets and other intangibles, contract amortisation 
and the Group’s share of joint ventures and associates interest and tax to provide an appreciation of the impact of 
those items on operating profit.

Underlying Profit Before Taxation
As disclosed on the face of the Income Statement, underlying profit before taxation is defined as underlying operating 
profit, less net finance charges and before exceptional and other items.

Underlying Earnings per Share
As disclosed on the face of the Income Statement, underlying earnings per share is defined as profit after taxation 
and non-controlling interest before intangible amortisation and impairment and exceptional items, divided by the 
weighted average number of ordinary shares in issue.

The calculation of underlying earnings per share is set out in Note 10.

Free Cash Flow
Free cash flow is defined as the cash generated after net capital expenditure, interest and taxation, before special 
pension contributions, acquisitions, disposals, exceptional items, cash raised, ordinary dividends and net spend 
on shares.

Cash generated from operations
Adjusted for:
Net interest paid
Exceptional interest paid
Tax paid
Dividends received from equity accounted investments
Purchase of property, plant and equipment
Intangible asset additions
Proceeds from sale of property, plant and equipment
Additional retirement benefit obligation contribution
Exceptional cash spend

Free cash flow

2017
£m

70.2

(12.5)
0.6 
(17.0)
6.3 
(29.8)
(2.8)
0.8 
11.3 
22.1 

49.2 

2016
£m

46.1 

(7.0)
3.2 
(15.4)
6.6 
(24.5)
(2.6)
2.4 
10.9 
11.4 

31.1 

Underlying Operating Cash Flow
Underlying operating cash flow is free cash flow before net capital expenditure, net interest paid and taxation.

Free cash flow as set out above
Adjusted for:
Purchase of property, plant and equipment
Intangible asset additions
Proceeds from sale of property, plant and equipment
Net interest paid excluding exceptional interest
Tax paid

Underlying operating cash flow

2017
£m

49.2 

29.8 
2.8 
(0.8)
11.9 
17.0 

109.9 

2016
£m

31.1 

24.5 
2.6 
(2.4)
3.8 
15.4 

75.0 

2.  Segment Information
For management purposes the Group is organised into two Operating Divisions, Aviation and Distribution, and a 
central Corporate function. The two Operating Divisions are organised and managed separately based upon their 
key markets. The Aviation Division provides ground handling and cargo services as well as into-plane fuelling and 
fuel farm management services across the world. The Distribution Division provides newspaper and magazine 
distribution services along with marketing and logistics services across the United Kingdom and the Republic  
of Ireland. 

The information presented to the Board for the purpose of resource allocation and assessment of segment 
performance is focused on the performance of each Division as a whole but also contains performance information on 
a number of operating segments within the Aviation Division. The Board assesses the performance of the operating 
segments based on a measure of adjusted segment result before exceptional items, intangible amortisation and share 
of joint ventures and associates interest and tax. Net finance income and expenditure is not allocated to segments as 
this activity is managed by a central treasury function. 

Segment information is presented in respect of the Group’s reportable segments together with additional 
geographic and Balance Sheet information. Transfer prices between segments are set on an arm’s length basis.

116

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117

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued2.  Segment Information (continued)
Business segment information

Aviation
Americas
EMEA
Rest of World
Cargo Forwarding

Distribution
Corporate

Joint ventures and associates

460.4
525.1
173.3
143.4

1,302.2 
1,215.5 
–

2,517.7 
(57.2)

219.8 
391.2 
139.6 
117.5 

868.1 
1,209.5 
–

2,077.6 
(95.1)

2,460.5 

1,982.5 

23.0
14.9
15.5
5.4

58.8
24.8
(5.7)

77.9 
–

77.9 

Notes

Aviation
£m

Distribution
£m

Corporate
£m

28.2 
7.0

35.2

58.8 
(15.5)
– 
(7.1)
0.9 
(1.9)

35.2

19.4 
0.8

20.2

24.8 
(1.1)
– 
(3.4)
– 
(0.1)

20.2

5 
5
11 

(16.2)
–

(16.2)

(5.7)
(5.1)
(5.4)
– 
–
– 

12.9
6.0 
10.9
4.4

34.2
24.7
(3.7)

55.2 
–

55.2 

Group
£m

31.4 
7.8 

39.2

77.9 
(21.7)
(5.4)
(10.5)
0.9 
(2.0)

(16.2)

39.2

(12.5)

26.7

The reconciliation of segmental underlying operating profit/(loss) to profit before tax is:

2017

Operating profit/(loss) before joint ventures and associates
Share of post-tax results of joint ventures and associates

Operating profit/(loss) 

 Analysed as:
 Underlying operating profit/(loss)(ii)
 Exceptional transaction related items
 Exceptional pension de-risking costs
 Contract amortisation 
 Share of joint ventures and associates interest
 Share of joint ventures and associates tax

 Operating profit/(loss) 

Net finance expense

Profit before taxation

Revenue

Underlying operating  
profit/(loss)

2017
£m

2016(i) 
£m

2017
£m

2016
£m

2016

Operating profit/(loss) before joint ventures and associates
Share of post-tax results of joint ventures and associates

Operating profit/(loss) 

 Analysed as:
 Underlying operating profit/(loss)(ii)
 Rationalisation and acquisition related items
 Net impairment loss
 Contract amortisation 
 Share of joint ventures and associates interest
 Share of joint ventures and associates tax

 Operating profit/(loss) 

Net finance expense

Profit before taxation

Notes

Aviation
£m

Distribution
£m

Corporate
£m

7.9 
5.8 

13.7 

34.2 
(4.9)
(9.6)
(5.1)
0.6 
(1.5)

13.7 

20.0 
1.7 

21.7 

24.7 
0.2 
– 
(2.8)
– 
(0.4)

21.7 

(7.8)
– 

(7.8)

(3.7)
(4.1)
– 
– 
– 
– 

(7.8)

5 
5 
11 

Group
£m

20.1 
7.5 

27.6 

55.2 
(8.8)
(9.6)
(7.9)
0.6 
(1.9)

27.6 

(7.8)

19.8 

Notes:
(i)  As set out in Note 28 revenue for the year ending 31 December 2016 has been restated.
(ii)  Underlying operating profit/(loss) is defined as operating profit/(loss) excluding intangible amortisation as shown in Note 5 and exceptional items but 

including the pre-tax share of results from joint ventures and associates.

2017

Segment assets
Unallocated assets

Total assets

Aviation
£m

Distribution
£m

Corporate
£m

574.0 

179.2

6.9

Segment liabilities
Unallocated liabilities including retirement benefit obligation

(241.6)

(100.2)

(25.9)

Total liabilities

Segment net assets/(liabilities)
Unallocated net liabilities including retirement benefit obligation

332.4

79.0

(19.0)

Net assets

2016

Segment assets(i)
Unallocated assets

Total assets

Segment liabilities(i)
Unallocated liabilities

Total liabilities

Segment net assets/(liabilities)
Unallocated net liabilities

Net assets

Aviation
£m

Distribution 
£m

Corporate
£m

314.2 

181.2

8.0 

(126.6)

(95.6)

(30.4)

187.6 

85.6

(22.4)

Group
£m

760.1
97.0

857.1

(367.7)
(356.9)

(724.6)

392.4
(259.9)

132.5

Group
£m

503.4
63.1 

566.5 

(252.6)
(188.7)

(441.3)

250.8
(125.6)

125.2

118

John Menzies plc Annual Report and Accounts 2017

John Menzies plc Annual Report and Accounts 2017

119

Note:
(i)  As set out in Note 28 current receivables and payables at 31 December 2016 have been restated.

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued2.  Segment Information continued 
Unallocated assets comprise deferred tax assets, cash and cash equivalents. Unallocated liabilities comprise 
retirement benefit obligation, borrowings, current income tax liabilities and deferred tax liabilities.

During the year, the Group (including its overseas subsidiaries) obtained the following services from the Group’s 
auditor at costs as detailed below.

2017

Capital expenditure – property, plant and equipment
Capital expenditure – intangible assets
Depreciation
Amortisation of intangible assets
Gain on disposal of property, plant and equipment

2016

Capital expenditure – property, plant and equipment
Capital expenditure – intangible assets
Depreciation
Amortisation of intangible assets
Impairment of intangible assets
(Gain)/loss on disposal of property, plant and equipment

Geographic information

United Kingdom
United States of America
Others

Notes:
(i)  Non-current assets exclude deferred tax assets.
(ii)  As set out in Note 28 revenue for the year ending 31 December 2016 has been restated.

3.  Net Operating Costs

Goods for resale and other direct operating costs
Employment costs
Exceptional items
Net impairment loss
Intangible assets amortisation 
Depreciation 
Other operating charges

Note:
(i)  As set out in Note 28 costs for the year ending 31 December 2016 has been restated.

Other operating charges include:

Operating leases and hire charges – plant and equipment
Rent of properties 
Gain on disposal of property, plant and equipment
Currency translation gain

Aviation
£m

Distribution
£m

Corporate
£m

26.5 
1.9 
23.3 
8.1 
– 

2.1 
0.9 
3.7 
5.8 
(0.1)

0.3 
– 
0.8 
– 
–

Aviation
£m

Distribution
£m

Corporate
£m

23.1 
1.8 
17.3 
5.9 
7.2 
(0.3)

2.7 
0.8 
4.3 
5.2 
– 
0.2 

0.3 
– 
0.7 
– 
– 
– 

Group
£m

28.9 
2.8 
27.8 
13.9 
(0.1)

Group
£m

26.1 
2.6 
22.3 
11.1 
7.2 
(0.1)

Revenue

Non-current assets(i)

2017
£m

1,423.7 
362.0 
674.8 

2016(ii)
£m

1,332.8 
169.1 
480.6 

2,460.5 

1,982.5 

2017
£m

129.3
136.3
121.4

387.0

2016
£m

102.5 
44.3 
115.4 

262.2 

Notes

4
5
5
11
12

2017
£m

1,144.9 
857.5 
27.1 
– 
13.9 
27.8 
357.9 

2016(i) 
£m

1,087.0 
582.1 
8.8 
9.6 
11.1 
22.3 
241.5 

2,429.1 

1,962.4 

2017
£m

47.8 
47.1 
(0.1)
–

2016
£m

32.1 
34.9 
(0.1)
(0.4)

Audit of the Company and consolidated accounts
Audit of the Company’s subsidiaries pursuant to legislation
Transaction advisory services
Tax compliance
Tax advisory

4.  Employee costs 

Wages and salaries
Share-based payments
Social security costs

Pension charge 

Employee costs (pre-exceptional)

2017
£m

0.3 
1.0
0.7
– 
– 

2017
£m

768.3 
1.4 
66.6 

836.3 
21.2 

857.5 

2016
£m

0.3 
0.7 
1.9 
0.4
1.0 

2016
£m

517.0 
0.7 
46.6 

564.3 
17.8 

582.1 

For the Company, wages and salaries were £1.3m (2016: £1.1m), share-based payments were £0.3m (2016: £0.1m), 
social security costs were £0.1m (2016: £0.1m) and the pension charge was £Nil (2016: £0.1m) for nine employees  
all of whom were members of the Board (2016: eight).

The average number of people employed by the Group during the year was: 

Aviation 
Distribution 
Corporate

2017

2016

33,054 
3,563 
36 

23,677 
3,465 
34 

36,653 

27,176 

The above includes 26,235 people employed outside the United Kingdom (2016: 18,786). 

Retirement benefit obligation charge
Certain Group subsidiaries participate in a number of pension schemes which are of a defined contribution nature 
and some of which operate overseas. The Income Statement charge for defined contribution schemes represents 
the contributions payable. The Group also operated a defined benefit scheme in the United Kingdom as set out in 
Note 23.

The retirement benefit obligation charge, pre-exceptional, was:

Defined contribution schemes charge 
Defined benefit scheme charge – Section A
Defined benefit scheme charge – Section B

Retirement benefit obligation charge (pre-exceptional)

2017
£m

19.0
2.1 
0.1

21.2

2016
£m

14.6
3.2
– 

17.8

120

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John Menzies plc Annual Report and Accounts 2017

121

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued5.  Exceptional and Other Items
Exceptional items included in operating profit

Acquisition and other transaction related costs(i)
Pension de-risking costs(ii)
Integration costs(iii)
Acquisition related earn-out adjustment(iv)

2017
£m

(7.8)
(5.4)
(13.9)
–

2016
£m

(9.1)
– 
– 
0.3 

(27.1) 

(8.8)

6.  Directors Emoluments
Emoluments paid to the Company’s Directors are:

Salary and fees
Bonus
Pension salary supplement
Termination payments

2017
£m

1.5 
0.9 
0.2
– 

2.6 

2016
£m

1.3 
0.5
0.1 
0.1 

2.0 

Notes:
(i)  Acquisition and other transaction related costs reflect £3.2m of costs incurred relating to the work undertaken to demerge and sell the Distribution 
business, £2.2m pre-acquisition costs (including corporate finance and professional advisor fees) relating to the acquisition of ASIG Holdings Ltd  
and ASIG Holdings Corp. (ASIG) on 1 February 2017, £1.2m increase in onerous lease provision, £0.4m transaction related costs relating to Hyderabad 
Menzies Air Cargo Private Ltd, £0.4m transaction related costs relating to the planned acquisition of a joint venture business in Oman and £0.3m 
relating to the step acquisition of EM News Distribution (Ireland) Ltd and EM News Distribution (NI) Ltd and acquisitions of Gold Coast Air Terminal 
Services Pty Ltd and Gnewt Cargo Ltd. 

Acquisition and other transaction related costs in the prior year relate to the Rights Issue process and acquisition of ASIG (acquisition costs £5.7m 
and integration costs £1.3m) as well as the acquisition of Renaissance Aviation Ltd, Thistle Couriers Ltd and Edinburgh Arts and Entertainment Ltd 
(£0.2m total). In addition, aborted Aviation transaction costs were £0.9m while restructure consultancy costs were £0.8m and other transaction costs 
were £0.2m.

(ii)  Pension de-risking costs relate to fees and charges incurred in order to close the Company’s defined benefit pension fund to future accrual (including 

curtailment costs of £2.7m) and in relation to the sectionalisation of the scheme as set out in Note 23.

(iii) Integration costs relate to the ASIG acquisition in Aviation and comprise integration related costs incurred post acquisition, predominantly integration 

team, IT consultancy and systems related costs and rationalisation, predominantly redundancy.

(iv) In the prior year, contingent consideration relating to the acquisition of Fore Partnership in Distribution was settled for £1.3m being £0.3m lower than 

anticipated at 31 December 2015. 

Exceptional items included in finance charges

Acquisition related finance costs(i)
Unwind discount costs(ii)

2017
£m

(0.7)
(0.1)

2016
£m

(1.5)
(0.2)

Notes:
(i)  Acquisition related finance costs relate to write-off of bilateral facility fees, pre-acquisition ticking fees and amortisation of underwriting fees on the 

financing facilities agreed in 2016 to fund the acquisition of ASIG on 1 February 2017. In the prior year £1.5m of costs were recognised relating to ticking 
fees and amortisation of underwriting fees on the same financing facilities.

(ii)  Unwind discount costs relate to deferred consideration and onerous lease provisions.

Intangible assets amortisation and impairment included in operating profit

Contract amortisation(i)
Net impairment loss(ii)

2017
£m

(10.5)
– 

2016
£m

(7.9)
(9.6)

Notes:
(i)  Contract amortisation relates to intangible assets recognised on the acquisition of businesses.
(ii)  In the prior year a £9.6m impairment was recognised relating to goodwill (£7.2m) and property, plant and equipment (£2.4m) at the cargo operations 

in Amsterdam.

The taxation effect of the exceptional items is a net credit of £2.2m (2016: net credit of £2.2m) in relation to tax 
deductions available for a proportion of the exceptional costs arising during the year.

Gains made on the exercise of Long Term Incentive Plan awards were £1.0m (2016: £Nil).

Further details of the Directors’ remuneration are disclosed in the Directors’ Remuneration Report.

7.  Finance Costs

Finance income
Bank deposits

Finance charges
Bank loans and overdrafts
Preference dividends

2017
£m

2016
£m

1.2 

0.7 

(10.1)
(0.1)

(10.2)

(4.5)
(0.1)

(4.6)

Net finance costs excluding retirement benefit obligation interest charge (pre-exceptional)

(9.0)

(3.9)

8.  Taxation
Tax charge in income statement

Current tax
UK corporation tax on profits for the year
Overseas tax
Adjustments to prior years’ liabilities

Deferred tax
Origination and reversal of temporary differences
Adjustments to prior years’ liabilities

Retirement benefit obligation

2017
£m

0.2
16.8 
(1.3)

15.7 

(1.6)
(0.4)

(2.0)
1.0 

(1.0)

2016
£m

1.0 
11.4 
(0.1)

12.3 

(1.5)
(0.6)

(2.1)
1.6 

(0.5)

Tax on profit on ordinary activities

14.7 

11.8 

122

John Menzies plc Annual Report and Accounts 2017

John Menzies plc Annual Report and Accounts 2017

123

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued 
8.  Taxation continued
Tax related to items charged/(credited) outside income statement

Deferred tax on actuarial gain/(loss) on retirement benefit obligation
Deferred tax impact of UK rate change on pension arrangements
Current tax on share-based payments
Deferred tax on share-based payments
Current tax on net exchange adjustments
Deferred tax on net exchange adjustments

2017
£m

2.7
–
(0.1)
(0.5)
(0.2) 
–

1.9

2016
£m

(7.4)
1.6 
–
(0.3)
0.4 
0.6 

(5.1)

Effective tax rate
The reconciliation between tax charge and the product of accounting profit multiplied by the Group’s domestic tax 
rate is:

Profit before tax

Profit before tax multiplied by standard rate of UK corporation tax of 19.25% (2016: 20%)
Non-deductible expenses including intangible amortisation
Depreciation on non-qualifying assets
Unrelieved overseas losses
Deferred tax assets written off
Deferred tax asset recognised on overseas losses carried forward
Deferred tax liability recognised on undistributed reserves of overseas subsidiaries
Exceptional items
Utilisation of previously unrecognised losses 
Higher tax rates on overseas earnings
Share of joint venture and associate post-tax result included in profit before tax 
Adjustments to prior years’ liabilities
Impact of tax rate changes

At the effective corporation tax rate of 55.1% (2016: 59.6%)

2017
£m

26.7 

5.1 
3.3 
0.3 
0.9 
– 
(0.3)
–
3.2 
(1.4)
4.8 
(1.6)
(1.7)
2.1

14.7

2016
£m

19.8 

4.0 
3.5 
0.3 
1.5 
1.5 
(1.6)
1.1 
1.8 
(0.9)
2.8 
(1.5)
(0.7)
–

11.8 

The main rate of UK corporation tax reduced from 20% to 19% from 1 April 2017 and is legislated to reduce further 
to 17% from 1 April 2020. 

The US Tax Cuts and Jobs Act was enacted on 22 December 2017 implementing significant changes to the US 
corporate tax regime. Whilst most of the US tax changes take effect from 1 January 2018, the reduction in the US 
federal tax rate from 35% to 21% has resulted in the US deferred tax asset being revalued at 31 December 2017 based 
on the lower federal tax rate, resulting in a tax charge of £2.1m for the year. The mandatory deemed repatriation of 
certain deferred foreign earnings (the toll tax) arose in 2017 and those deemed earnings provisionally estimated at 
£9.8m have been sheltered by losses not recognised in deferred tax. The Group continues to consider the implications 
of the US tax changes including whether the toll tax can be sheltered by foreign tax credits rather than losses.

Factors that may affect future tax charges
The Group has tax losses carried forward that arose in subsidiary companies operating in the undernoted 
jurisdictions and are available for offset against future profits of those subsidiaries. Deferred tax assets have not 
been recognised in respect of these losses as they have arisen in subsidiaries where it is not probable that future 
taxable profits will be available against which such assets could be utilised.

Colombia
Germany
Namibia
Norway
South Africa
Sweden
The Netherlands
United States of America

Losses

2017
£m

1.2
20.2
0.5
16.5
14.7
2.2
1.6
23.2

2016
£m

Expiry

Carry forward indefinitely
3.5 
Carry forward indefinitely
20.8 
Carry forward indefinitely
0.4 
Carry forward indefinitely
14.7 
Carry forward indefinitely
8.1 
Carry forward indefinitely
4.3 
4.4 
Carry forward for 4 years
31.2  Carry forward for up to 20 years

The Group has capital losses in the United Kingdom of approximately £10.4m (2016: £10.4m) that are available for 
offset against future taxable gains arising in the United Kingdom. No deferred tax asset has been recognised in 
respect of these losses.

9.  Dividends

Dividends paid on ordinary shares

Interim paid in respect of 2017, 6.0p per share
Final paid in respect of 2016, 13.1p per share
Interim paid in respect of 2016, 5.4p per share
Final paid in respect of 2015, 11.8p per share

2017
£m

5.0
10.9
– 
– 

15.9

2016
£m

–
– 
3.3 
7.3 

10.6 

Dividends of £Nil were waived on Treasury shares (2016: £0.1m).

The Directors are proposing a final dividend in respect of the year to 31 December 2017 of 14.5p per ordinary share, 
which will absorb an estimated £12.1m of shareholders’ funds. Payment will be made on 2 July 2018 to shareholders 
on the register at the close of business on 25 May 2018.

Treasury shares
Ordinary shares are held for employee share schemes. At 31 December 2017, the Company held 257,523 (2016: 
310,338) ordinary shares with a market value of £1.8m (2016: £1.8m).

124

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John Menzies plc Annual Report and Accounts 2017

125

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued10.  Earnings Per Share

Profit for the year as set out in the Income Statement
Loss relating to non-controlling interests

Earnings for the year attributable to equity shareholders

Basic earnings per ordinary share
Earnings per ordinary share
Diluted earnings per ordinary share

Underlying earnings per ordinary share(i)
Earnings per ordinary share 
Diluted earnings per ordinary share 

Number of ordinary shares in issue 
Weighted average (million)
Diluted weighted average (million)

Basic

Underlying(i)

2017
£m

12.0
0.6 

12.6

2016
£m

8.0
0.5

8.5

2017
£m

47.1
0.6 

47.7

2016
£m

33.8 
0.5 

34.3 

15.1p
15.1p

11.8p
11.8p

83.4 
83.7 

71.8 
71.9 

57.2p 
57.0p 

47.8p 
47.7p 

Note:
(i)  Underlying earnings is presented as an additional performance measure and is stated before exceptional items, intangible amortisation and 

impairment charges.

The weighted average number of fully paid shares in issue during the year excludes those held by the employee 
share trusts. The diluted weighted average is calculated by adjusting for all outstanding share options that are 
potentially dilutive (i.e. where the exercise price is less than the average market price of the shares during the year).

Cost
At 31 December 2015
Acquisitions (Note 25)
Additions
Disposals
Currency translation

At 31 December 2016

Amortisation and impairment
At 31 December 2015
Amortisation charge
Released on disposal
Impairment (Note 5)
Currency translation

At 31 December 2016

Net book value
At 31 December 2016

At 31 December 2015

64.6 
0.4 
– 
– 
12.1 

77.1 

12.3 
– 
– 
7.2 
5.8 

25.3 

51.8 

52.3 

Contracts, 
customer 
relationships 
and brand 
£m

Computer
software
£m

Goodwill
£m

Total
£m

188.7 
3.1 
2.6 
(0.1)
18.9 

213.2 

80.4 
11.1 
– 
7.2 
10.5 

109.2 

91.6 
2.7 
– 
– 
6.8 

101.1 

46.1 
7.9 
– 
– 
4.7 

58.7 

32.5 
– 
2.6 
(0.1)
– 

35.0 

22.0 
3.2 
– 
– 
– 

25.2 

42.4 

45.5 

9.8 

10.5 

104.0 

108.3 

As set out in Note 5, the impairment of goodwill of £7.2m in the prior year relates to the Aviation cargo business  
in the Netherlands.

Goodwill acquired through business combinations and intangible assets with indefinite lives have been allocated at 
acquisition to cash generating units (CGUs) that are expected to benefit from the business combination. The carrying 
amount of the goodwill and intangible assets with indefinite lives has been allocated to the operating units as per the 
table below.

11.   Intangible Assets

Cost
At 31 December 2016
Acquisitions (Note 25)
Additions
Disposals
Currency translation

At 31 December 2017

Amortisation and impairment
At 31 December 2016
Amortisation charge
Released on disposal
Currency translation

At 31 December 2017

Net book value
At 31 December 2017

At 31 December 2016

Contracts, 
customer 
relationships 
and brand
£m

Computer
software
£m

Goodwill
£m

77.1 
78.0 
– 
– 
(7.4)

101.1 
42.4 
– 
(3.1)
(2.3)

35.0 
– 
2.8 
(1.9)
– 

Total
£m

213.2 
120.4
2.8 
(5.0)
(9.7)

147.7

138.1 

35.9 

321.7

25.3 
– 
–
(2.3)

23.0 

58.7 
10.5 
–
(0.9)

25.2 
3.4 
(1.9)
–

109.2 
13.9 
(1.9)
(3.2)

Aviation
Americas

EMEA

Cargo
Forwarding

Ground handling
Cargo handling
Ground handling
Cargo handling

USA, Australia and New Zealand
South Africa

68.3 

26.7 

118.0 

Rest of World

124.7

51.8 

69.8

42.4 

9.2

9.8

203.7

104.0

Distribution
Core

Other

Great Britain 
Ireland

2017

2016

Pre-tax 
discount 
rate used in 
impairment 
review

Goodwill
£m

Contracts
£m

Pre-tax 
discount 
rate used in 
impairment 
review

Goodwill
£m

Contracts
£m

11%
11%
9%
9%

10%
12%
10%

9%
9%
9%

54.1
9.3
30.4
3.0

6.3
2.1 
4.0

7.3 
3.4
4.8 

124.7

–
–
–
–

–
–
–

12.9 
– 
–

12.9

9%
8%
9%
7%

10%
11%
9%

8%
8%
8%

11.7
10.1
3.5
2.9

6.4
2.1
3.2 

7.3 
– 
4.6 

51.8 

– 
– 
– 
– 

–
–
– 

12.9 
3.1 
– 

16.0 

As set out in Note 25, the step acquisitions relating to the Irish joint ventures in the Distribution Division resulted  
in the effective disposal of £3.1m historic contracts and the subsequent recognition of £3.3m goodwill relating to 
these fully controlled entities.

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127

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued12.   Property, Plant and Equipment

Group

Freehold
property
£m

Leasehold
property
£m

Plant and
equipment
£m

11. Intangible Assets continued
The Group tests goodwill and intangible assets with indefinite lives annually for impairment, or more frequently if 
there are indications that these might be impaired. The basis of these impairment tests including key assumptions 
are set out below. 

The recoverable amounts of the CGUs are determined from value in use calculations. These calculations use future cash 
flow projections based on financial forecasts approved by Management. The key assumptions for these forecasts are 
those regarding revenue growth, net margin, capital expenditure and the level of working capital required to support 
trading, which Management estimates based on past experience and expectations of future changes in the market.  

The value in use calculations use a post-tax discount rate assumption in a range from 7% to 9% (2016: 5% to 13%) 
based on the Group’s weighted average post-tax cost of capital and having considered the uncertainty risk 
attributable to individual CGUs. The equivalent pre-tax discount rate is a range from 9% to 12% (2016: 7% to 11%)  
as shown in the table above. The pre-tax rate has been applied to pre-tax cash flows.

Aviation
Aviation contracts are amortised on a straight-line basis over ten years as this period is the minimum timeframe 
Management considers when assessing businesses for acquisition. The carrying value of Aviation contracts is 
£46.1m (2016: £14.1m) and the average remaining amortisation period is six years (2016: three years).

Value in use calculations are based on Board approved budgets and plans for a three year period and extrapolated 
for a further two year period. Growth rates in the cash flows beyond the three year period have been assumed to 
be Nil% (2016: Nil%). Net margin assumptions are based on historic experience.

Base case forecasts show significant headroom above carrying value for each CGU. Sensitivity analysis has been 
undertaken for each CGU to assess the impact of any reasonably possible change in key assumptions. For all significant 
CGUs there is no reasonably possible change that would cause the carrying values to exceed recoverable amounts.

Distribution
Distribution publisher contracts are not amortised due to the very long-term nature of the business in the United 
Kingdom. The Group distributes to approximately 45% of the UK retail market and has only one major competitor. 
In such circumstances the Board considers that there is no foreseeable limit to the period over which the contracts 
are expected to generate cash flows and have been determined to have an indefinite life. These contracts are 
tested annually for impairment using the criteria outlined above. 

Value in use calculations are based on Board approved budgets and plans for a three year period and extrapolated 
for a further two year period. This reflects Management’s specific business expectations for 2021 and 2022. Growth 
rates in the cash flows beyond the three year period have been assumed to be -8% to Nil% (2016: -9% to Nil%). Net 
margin assumptions are based on historic experience.

Base case forecasts show significant headroom above carrying value for each CGU. Sensitivity analysis has been 
undertaken for each CGU to assess the impact of any reasonably possible change in key assumptions. There is no 
reasonably possible change that would cause the carrying values to exceed recoverable amounts.

Most Distribution core non-publisher contracts are amortised on a straight-line basis over ten years as this period  
is the minimum time-frame management considers when assessing businesses for acquisition. The carrying value 
of Distribution non-publisher contracts is £10.9m (2016: £12.3m) and the average remaining amortisation period is 
four years (2016: five years). 

Cost
At 31 December 2016
Acquisitions (Note 25)
Additions
Disposals
Currency translation

At 31 December 2017

Depreciation
At 31 December 2016
Charge for the year
Disposals
Currency translation

At 31 December 2017

Net book value
At 31 December 2017

At 31 December 2016

Cost
At 31 December 2015
Acquisitions (Note 25)
Additions
Disposals
Currency translation

At 31 December 2016

Depreciation
At 31 December 2015
Charge for the year
Disposals
Impairment (Note 5)
Currency translation

At 31 December 2016

Net book value
At 31 December 2016

At 31 December 2015

Company

Freehold
property
£m

32.9 
– 
0.3 
– 
– 

33.2 

9.0 
0.8 
– 
– 

9.8 

Company

Freehold
property
£m

32.6 
– 
0.3 
– 
– 

32.9 

8.2 
0.8 
– 
– 
– 

9.0 

Total
£m

337.6 
31.9 
28.9 
(5.4)
(6.1)

263.2 
21.1 
26.4 
(5.4)
(6.4)

298.9 

386.9 

169.9 
24.0 
(4.7)
(2.2)

210.3 
27.8 
(4.7)
(2.1)

187.0 

231.3 

34.9 
– 
1.2 
– 
– 

36.1 

12.5 
0.7 
– 
– 

13.2 

39.5 
10.8 
1.3 
– 
0.3 

51.9 

27.9 
3.1 
– 
0.1 

31.1 

22.9 

22.4 

20.8 

11.6 

111.9 

93.3 

155.6 

127.3 

23.4 

23.9 

Group

Freehold
property
£m

Leasehold
property
£m

Plant and
equipment
£m

Total
£m

287.7 
0.6 
26.1 
(6.2)
29.4 

217.3 
0.6 
24.8 
(6.1)
26.6 

263.2 

337.6 

137.3 
19.4 
(3.9)
2.4 
14.7 

173.3 
22.3 
(3.9)
2.4 
16.2 

169.9 

210.3 

34.8 
– 
0.1 
(0.1)
0.1 

34.9 

11.7 
0.7 
– 
– 
0.1 

12.5 

35.6 
– 
1.2 
– 
2.7 

39.5 

24.3 
2.2 
– 
– 
1.4 

27.9 

22.4 

23.1 

11.6 

11.3 

93.3 

80.0 

127.3 

114.4 

23.9 

24.4 

128

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129

As set out in Note 5, the impairment of fixed assets of £2.4m in the prior year relates to the Aviation cargo business 
in the Netherlands where the assets were fully impaired.

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued 
13.   Investments

2017

Net book value
At 31 December 2016
Share of profits after tax
Dividends received during the year
Additions
Loan repaid 
Currency translation

At 31 December 2017

2016

Net book value 
At 31 December 2015
Share of profits after tax
Dividends received during the year
Additions
Loan repaid 
Currency translation
Other

At 31 December 2016

Group

Company

Interest in joint 
ventures
£m

Interest in 
associates
£m

Other
£m

Total
£m

Subsidiaries
£m

30.3 
7.8 
(7.3)
– 
(2.8) 
(0.9)

27.1 

0.4 
–
– 
– 
–
– 

0.4 

0.2 
– 
– 
– 
– 
– 

0.2 

30.9 
7.8 
(7.3)
– 
(2.8)
(0.9)

27.7 

292.6 
– 
– 
13.5 
– 
– 

306.1 

Group

Company

Interest in joint 
ventures
£m

Interest in 
associates
£m

Other
£m

Total
£m

Subsidiaries
£m

26.1 
7.5 
(6.3)
– 
– 
3.3 
(0.3)

30.3 

0.1 
– 
– 
0.4 
(0.3)
0.2 
– 

0.4 

0.2 
– 
– 
– 
– 
– 
– 

0.2 

26.4 
7.5 
(6.3)
0.4 
(0.3)
3.5 
(0.3)

30.9 

291.0 
– 
– 
– 
– 
1.6 
– 

292.6 

Material joint ventures

2017

Country of incorporation

Statutory year end

Business activity

Interest held – ordinary shares
Interest held – preference shares
Group’s share of total comprehensive 

income

Group’s share of net assets

Summarised Balance Sheet 
Current assets(i)
Non-current assets
Current liabilities
Non-current liabilities

Net assets

EM News 
Distribution 
(NI) Ltd
£m

Menzies Bobba 
Ground Handling 
Services 
Private Ltd
£m

Menzies Aviation 
Bobba 
(Bangalore) 
Private Ltd
£m

Hyderabad 
Menzies Air 
Cargo Private 
Ltd
£m

Menzies Macau 
Airport 
Services Ltd
£m

United Kingdom

India

India

India

China

31 December

31 March

31 March

31 March

31 December

Distribution of 
newspapers and 
magazines in 
Northern Ireland

Ramp and 
passenger 
services in 
Hyderabad

Cargo handling 
services in 
Bangalore

Cargo handling 
services in 
Hyderabad

Ramp, passenger 
and cargo 
handling in 
Macau

50%
0%

78%

–(ii)

– 
– 
–
–

– 

51%
0%

51%
47%

5.7 
0.6 
(0.7)
–

5.6

49%
100%

49%
69%

12.3 
4.6
(1.8)
–

15.1

49%
100%

49%
54%

5.7
6.8
(0.1)
–

12.4

29%
0%

29%
29%

9.5
7.3
(5.9)
(0.1)

10.8

Notes:
(i)  Includes cash and cash equivalents
(ii)  Following the step acquisition set out in Note 25 this entity is no longer a joint venture undertaking at 31 December 2017.

10.3

3.8

–

Reconciliation of net assets to carrying value
Net assets
Partners’ share of net assets
Unpaid dividends

Carrying amount of the investment

Summarised Income Statement
Revenue
Depreciation and amortisation
Other operating costs
Interest income
Income tax

Profit from continuing operations

Comprehensive income for the year
Group’s share of total comprehensive 

income

Group’s carrying amount of the investment
At 31 December 2016
Group’s share of total comprehensive income
Dividends received during the year
Loan repaid
Currency translation

At 31 December 2017

–
–
–

– 

24.7
–
(24.0)
– 
(0.1)

0.6

0.6

0.5

3.5 
0.5 
(1.4)
(2.6)
–

–

5.6
(3.0)
3.2 

5.8

3.8
(0.1)
(3.2)
0.3 
(0.1)

0.7

0.7

0.4

5.7 
0.4
(0.2)
–
(0.1)

5.8

15.1
(4.7)
–

10.4

14.3
(0.9)
(7.6)
0.6 
(1.8)

4.6

4.6

2.2

11.0 
2.3
(2.6)
–
(0.3)

10.4

3.9

4.0

12.4
(5.7)
–

6.7

10.9
(0.3)
(7.1)
1.0
(1.1)

3.4

3.4

1.8

5.9 
1.7
(0.7)
–
(0.2)

6.7

10.8
(7.6)
–

3.2

36.9
(1.1)
(26.5)
–
(1.1)

8.2

8.2

2.4

3.2 
2.4
(2.1)
–
(0.3)

3.2

130

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131

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued13.   Investments continued

Group’s individually immaterial joint ventures and associates

2016

Interest held – ordinary shares
Interest held – preference shares
Group’s share of total comprehensive 

income

Group’s share of net assets

Summarised Balance Sheet 
Current assets(i)
Non-current assets
Current liabilities

Net assets

Note:
(i)  Includes cash and cash equivalents

EM News 
Distribution
(NI) Ltd
£m

Menzies Bobba 
Ground Handling 
Services
Private Ltd
£m

Menzies Aviation 
Bobba 
(Bangalore) 
Private Ltd
£m

Hyderabad 
Menzies Air 
Cargo
Private Ltd
£m

Menzies Macau 
Airport
Services Ltd
£m

50%
0%

78%
69%

9.2 
0.7 
(4.8)

5.1 

51%
0%

51%
47%

5.6 
0.3 
(0.5)

5.4 

49%
100%

49%
76%

11.3 
5.3 
(2.0)

14.6 

49%
100%

49%
58%

8.5 
4.1 
(1.9)

10.7 

29%
0%

29%
29%

9.7 
7.2 
(6.2)

10.7 

0.1 

3.9 

9.8 

3.9 

2.2 

Reconciliation of net assets to carrying value
Net assets
Partners’ share of net assets
Unpaid dividends

Carrying amount of the investment

Summarised Income Statement
Revenue
Depreciation and amortisation
Other operating costs
Interest income
Income tax

Profit from continuing operations

Comprehensive income for the year
Group’s share of total comprehensive 

income

Group’s carrying amount of the investment
At 31 December 2015
Group’s share of total comprehensive 

income

Dividends received during the year
Currency translation

At 31 December 2016

5.1 
(1.6)
– 

3.5 

58.6 
(0.2)
(56.3)
– 
(0.4)

1.7 

1.7 

1.4 

3.5 

1.4 
(1.4)
– 

3.5 

5.4 
(2.9)
3.2 

5.7 

2.5 
(0.3)
(2.1)
0.3 
– 

0.4 

0.4 

0.2 

5.3 

0.2 
(0.1)
0.3 

5.7 

14.6 
(3.6)
– 

11.0 

12.3 
(0.9)
(6.3)
0.6 
(1.6)

4.1 

4.1 

2.1 

9.6 

2.1 
(2.1)
1.4 

11.0 

10.7 
(4.8)
– 

5.9 

9.4 
(0.2)
(5.8)
0.4 
(0.8)

3.0 

3.0 

1.4 

4.2 

1.4 
(0.4)
0.7 

5.9 

10.7 
(7.5)
– 

3.2 

33.3 
(1.0)
(24.0)
– 
(1.0)

7.3 

7.3 

2.1 

2.9 

2.1 
(2.3)
0.5 

3.2 

Carrying amount of interests in joint ventures and associates

Share of profit from continuing operations
Currency translation

Total comprehensive income

2017
£m

1.4 

0.5 
– 

0.5 

2016
£m

1.4 

0.3 
0.6 

0.9 

The listing of joint venture and associates, along with all subsidiary undertakings, is presented on pages 161 to 176.

14.   Deferred Tax

Deferred tax assets
Retirement benefit obligation
Share-based payments
Tax losses
Other temporary differences

Deferred tax liabilities
Intangible assets
Overseas tax on unremitted earnings
Other overseas temporary differences
Accelerated capital allowances and other temporary differences

Recognised in Balance Sheet
Deferred tax asset
Deferred tax liability

Movement in net deferred tax assets in the year:
Income Statement: retirement benefit obligation
Income Statement: other
Exchange adjustments
Movement on acquisition
Reclassification of corporation tax
Tax related to items (credited)/charged outside Income Statement 

Group

Company

2017
£m

8.4
1.3 
5.9 
8.6 

2016
£m

12.1 
0.6 
5.8 
5.8 

24.2 

24.3 

(4.6) 
–
(0.1)
–

(4.7)

24.2 
(4.7)

19.5

(1.0)
2.0 
(0.7)
(2.6)
2.4
(2.0)

(1.9)

– 
(2.4)
(0.4)
(0.1)

(2.9)

24.2 
(2.8)

21.4 

(1.6)
2.1 
1.3 
(0.2)
3.6 
5.5 

10.7 

2017
£m

7.2
0.2 
0.6
0.4 

8.4

– 
– 
– 
(2.6)

(2.6)

5.8
– 

5.8

(0.9)
0.6
– 
– 
– 
(4.0)

(4.3)

2016
£m

12.1 
0.2 
– 
0.7 

13.0 

– 
– 
– 
(2.9)

(2.9)

10.1 
– 

10.1 

(1.6)
0.5 
– 
– 
2.5 
5.9 

7.3 

The value of unremitted earnings of the Group’s subsidiaries on which no deferred tax liability has been provided is 
£20.1m (2016: £11.1m). No deferred tax liability has been recognised on the basis that the Group can control the timing 
of the remittance of these reserves and there are currently no plans for these reserves to be remitted.

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133

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continuedGroup

2017
£m

0.6
0.5
0.3
3.0

4.4

2016
£m

0.3 
0.3 
0.7 
2.5 

3.8 

15.   Trade and Other Receivables

Ageing of impaired receivables

Group

Company

Trade receivables
Less: sales returns
Less: provision for doubtful debts

Net trade receivables
Accrued income
Consortium related receivables
Other receivables
Prepayments 
Amounts owed by Group companies

2017
£m

287.5 
(23.7)
(4.4)

259.4 
34.8
27.4
11.5
17.1 
– 

350.2

2016(i)
£m

199.7 
(18.8)
(3.8)

177.1
21.8
–
7.2 
18.7 
– 

2017
£m

2016(i)
£m

– 
– 
– 

– 
0.3
– 
0.5 
4.2
499.5

– 
– 
– 

– 
1.4
– 
1.0 
5.2
337.8 

The average credit period on sale of goods is 42 days (2016: 36 days). Interest is not charged on trade receivables.

Consortium related receivables include re-billable expenses and restricted cash related to fuel farm management 
services. Restricted cash represents funding received from customers and held in a fiduciary capacity to be used on 
their behalf to satisfy fuel farm management expenses within 12 months and is therefore classified as a current asset.

Note:
(i)  As set out in Note 28 trade receivables at 31 December 2016 have been reduced by £18.8m to recognise a returns liability within the  

0 to 30 days
31 to 60 days
61 to 90 days
Over 90 days

224.8

504.5

345.4 

16.   Trade and Other Payables

The other classes within trade and other receivables do not include impaired assets. The Directors consider that the 
carrying value of trade and other receivables approximates to fair value.

Due within one year
Trade payables
Less: sales returns

Net trade payables
Accruals
Deferred income
Consortium related payables
Other payables 
Other taxes and social security costs
Amounts owed to Group companies

Due after more than one year
Other payables 

Group

Company

2017
£m

2016(i)
£m

2017
£m

2016(i)
£m

119.4 
(20.2)

100.8 
(15.7)

99.2
164.1 
3.1
39.1
32.7
6.6
– 

85.1
116.1 
2.0
–
27.1 
3.9 
– 

– 
– 

– 
17.0 
– 
– 
3.6
– 
317.4

344.8

234.2 

338.0

– 
– 

– 
17.2 
– 
– 
2.3 
– 
297.6 

317.1 

4.6

4.0 

– 

4.9 

Group

2017
£m

3.8 
1.8 
(0.5)
(0.7)
–

4.4

2016
£m

3.2 
1.4 
(0.4)
(0.5)
0.1 

3.8 

The Directors consider that the carrying value of trade and other payables approximates to fair value.

Consortium related payables comprise fuel farm payables and related working fund payables.

Included within other payables is contingent consideration and other contingent acquisition related amounts as 
disclosed in Note 17. Such amounts included within other payables due within one year are £0.4m (2016: £Nil) and 
other payables due after more than one year are £3.6m (2016: £3.4m).

Note:
(i)  As set out in Note 28 trade payables at 31 December 2016 have been reduced by £15.7m to recognise a sales returns receivable within the  

Distribution Division.

Neither past
due nor 
impaired
£m

Past due not impaired

31–60 days
£m

61–90 days
£m

183.3

133.0

51.4

35.2 

12.1

4.9 

over
90 days
£m

12.6

4.0 

Total
£m

259.4

177.1

Distribution Division.

Ageing of net trade receivables

2017

2016(i)

Provision for doubtful debts

At beginning of year
Amounts provided
Amounts released
Amounts utilised
Currency translation

At end of year

134

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135

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continuedThe Group only enters into derivative financial instruments that are designated as hedging instruments. The fair 
values of foreign currency instruments are calculated by reference to current market rates.

Fair value of cash flow hedges – currency forward contracts
Fair value of cash flow hedges – interest rate swaps

Cash flow hedges
Foreign Exchange Forward Contracts
At 31 December 2017 the Group held foreign currency forward contracts designed as hedges of transaction 
exposures arising from revenue in foreign currencies. These contracts were in line with the Group’s policy to hedge 
significant forecast transaction exposures for a maximum 18 months forward. The cash flow hedges for revenue in 
foreign currencies were assessed to be highly effective.

The cash flow hedge reserve records the portion of the gains or losses on hedging instruments used as cash flow 
hedges that are determined to be effective.

Interest Rate Swaps
The Group’s policy is to minimise exposures to interest rate risk by ensuring an appropriate balance of long-term 
and short-term floating rates. During 2017 the Group entered into US$125m of interest rate swaps with an amortising 
profile to match 50% of the US$250m term loan maturing in June 2021. At 31 December 2017, 34.9% (2016: 8.6%) of 
the Group’s borrowings were fixed.

2017
Assets
£m

2017
Liabilities
£m

2016
Liabilities
£m

0.3
0.9

1.2

0.3
0.9

1.2

(0.2)
–

(0.2)

(0.2)
–

(0.2)

(0.4)
–

(0.4)

(0.4)
–

(0.4)

Current value
Non-current value

For 2017, if interest rates on Sterling denominated borrowings had been 0.5% higher/lower with all other variables 
held constant, post-tax profit for the year would have been £0.4m (2016: £0.6m) lower/higher, mainly as a result  
of higher/lower interest expense on floating rate borrowings.

For 2017, if interest rates on US dollar denominated borrowings had been 0.5% higher/lower with all other variables 
held constant, post-tax profit for the year would have been £0.5m (2016: £Nil) lower/higher, mainly as a result of 
higher/lower interest expense on floating rate borrowings.

17.   Financial Instruments
Derivative financial instruments

Cash flow hedges:
Foreign exchange forward contracts
Interest rate swaps
Foreign currency net investment hedges:
Foreign exchange forward contracts

Net fair value

Current value
Non-current value

Group

Company

2017
£m

0.1
0.9

0.5

1.5

0.6
0.9

1.5

2016
£m

(0.4)
–

(5.3)

(5.7)

(5.7)
–

(5.7)

2017
£m

0.1
0.9

0.5

1.5

0.6
0.9

1.5

2016
£m

(0.4)
–

(5.3)

(5.7)

(5.7)
–

(5.7)

Fair value hierarchy
As at 31 December 2017 the Group held the following financial instruments measured at fair value. The Group uses 
the following hierarchy for determining and disclosing the fair value of financial instruments by valuation technique:
Level 1:  quoted (unadjusted) prices in active markets for identical assets or liabilities.
Level 2:   other techniques for which all inputs that have a significant effect on the recorded fair value are 

observable, either directly or indirectly.

Level 3:   techniques which use inputs that have a significant effect on the recorded fair value that are not based  

on observable market data.

For financial instruments that are recognised at fair value on a recurring basis, the Group determines whether 
transfers have occurred between levels in the hierarchy by re-assessing categorisation (based on the lowest level 
input that is significant to the fair value measurement as a whole) at the end of each reporting period.

Derivative financial instruments adjusted to fair value through the Other Comprehensive Income Statement

2017

Financial assets:
Foreign exchange contracts – hedged
Interest rate swaps – hedged
Financial liabilities:
Foreign exchange contracts – hedged

2016

Financial assets:
Foreign exchange contracts – hedged
Financial liabilities:
Foreign exchange contracts – hedged

Level 1
£m

Level 2
£m

Level 3
£m

–
–

–

1.1
0.9

0.5

–
–

–

Level 1
£m

Level 2
£m

Level 3
£m

–

–

0.4

6.1

–

–

Total
£m

1.1
0.9

0.5

Total
£m

0.4

6.1

During the year ended 31 December 2017, there were no transfers between Level 1 and Level 2 fair value measurements, 
and no transfers into and out of Level 3 fair value measurements.

136

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137

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued17.   Financial Instruments continued
Foreign Currency Net Investment Hedges
The Group’s policy is to hedge the exposure of foreign currency denominated assets to minimise foreign exchange 
risk. This is primarily achieved using forward contracts denominated in the relevant foreign currencies. Gains or 
losses on the retranslation of these hedges are transferred to reserves to offset any gains or losses on translation  
of the net investments in the subsidiary undertakings.

The notional principal amounts of the outstanding forward foreign exchange contracts are:

Australian dollar
Canadian dollar
Colombian peso
Czech koruna
Danish krone
Euro
Indian rupee
Mexican peso
New Zealand dollar
Norwegian krone
South African rand
Swedish krona
US dollar

Currency value

Sterling equivalent

2017
m

23.9
5.5
4,000
115.0
10.0
3.6
810
51.0
6.0
35.0
30.0
50.0
– 

2016
m

24.0
5.5
4,000
115.0
10.0
9.6
810
51.0
3.0
7.0
30.0
50.0
41.5

2017
£m

13.8
3.2
1.0
4.0
1.2
3.2
9.4
1.9
3.2
3.2
1.8
4.5
– 

2016
£m

14.1
3.3
1.1
3.6
1.1
8.2
9.7
2.0
1.7
0.7
1.8
4.5
33.6

Following the acquisition of ASIG in February 2017 and the related draw down of US dollar denominated debt, the 
Group no longer enters into US dollar denominated forward foreign exchange contracts.

Fair value of foreign currency net investment hedges

Current value

2017

2016

Assets 
£m

Liabilities
£m

Assets 
£m

Liabilities
£m

0.8

0.8 

(0.3)

(0.3)

0.4

0.4 

(5.7)

(5.7)

Other financial instruments
Contingent Consideration
As set out in Note 25, in the current year the Group acquired the share capital of Gold Coast Air Terminal Services 
Pty Ltd in Queensland, Australia. The final purchase price included earn out targets which, should these be met,  
will require the Group to pay the vendor up to an additional £0.4m in each of March 2018 and March 2019. The earn 
out targets are based on annualised EBITDA levels and, should the minimum target not be met, no further payment 
would be required. The difference between the fair value at the date of acquisition and the maximum payable 
contingent consideration is not considered to be material. Management expects that the target will be met and 
therefore the full contingent consideration has been provided for.

The acquisition of PlaneBiz 2015 Ltd in 2014 included options in relation to the 40% shareholding owned by a third 
party. These options take the form of a put option in favour of the third party shareholders for up to 30% of the 
share capital, exercisable in 2018 and 2019. Following the expiry of this put option the Group then has a call option, 
exercisable for a 60 day period, for the remaining shares that have not been exercised under the put option. The 
fair value of the put option has been calculated based on the expected discounted cash flows of the underlying 
value, which is the expected average annual EBITDA over the preceding three years multiplied by 5.5. The call 
option is considered to have a negligible fair value.

The liabilities for contingent consideration and other acquisition related amounts are Level 3 derivative  
financial instruments.

Fair value of contingent acquisition related amounts:
PlaneBiz 2015 Ltd
Gold Coast Air Terminal Services Pty Ltd

Interest-Bearing Loans and Borrowings

Bank overdrafts
Obligations under finance leases
Amortising Sterling term loan
Non-amortising Sterling bank loans
Amortising US dollar term loan
Preference shares

Maturity

On demand
June 2018
March 2020
June 2021
June 2021
Non-redeemable

Current value
Non-current value

2017
£m

3.2
0.8

Group

Company

2017
£m

1.9 
–
7.1
93.6
184.7
1.4 

2016
£m

0.8 
0.2
10.0 
91.3 
–
1.4 

2017
£m

0.1
–
7.1
93.6
184.7
1.4 

2016
£m

3.4
–

2016
£m

0.5 
– 
10.0 
91.3 
–
1.4 

288.7

103.7 

286.9

103.2 

5.1
283.6

288.7 

39.0 
64.7

103.7 

3.3
283.6

286.9 

38.5 
64.7 

103.2 

To fund the acquisition of ASIG, the Group put in place in September 2016 unsecured, committed bank loans that 
were conditional on the acquisition occurring. These facilities were drawn down in February 2017 and, as well as 
funding the ASIG acquisition, were used to refinance all existing bank loans. The new facilities were drawn down  
on 1 February 2017 and comprise a US$250m term loan and a £150m revolving credit facility, both with a maturity 
of June 2021. At 31 December 2017 the average interest rates on these US dollar and Sterling loans were 3.6% and 
2.5%, respectively.

Non-amortising bank loans are drawn against unsecured, committed revolving bank credit facilities maturing in 
June 2021.

The amortising Sterling term loan is repayable between 2018 and 2020 with interest payable at a fixed rate of 
6.23%. The loan has a weighted average maturity of one year (2016: two years).

The amortising US dollar term loan is repayable between 2019 and 2021. The loan has a weighted average maturity 
of three years.

The Company has issued 1,394,587 cumulative preference shares of £1 each. These shares are not redeemable and 
pay an interest coupon of 9% semi-annually.

Net Debt

Interest-bearing loans and borrowings
Derivative financial instruments

Total borrowings
Less: cash at bank, cash in hand and short-term deposits

Group

Company

2017
£m

288.7
(1.5)

287.2 
72.8 

214.4 

2016
£m

103.7
5.7

109.4 
38.9 

70.5 

2017
£m

286.9
(1.5)

285.4 
5.0 

280.4 

2016
£m

103.2
5.7

108.9 
1.0 

107.9 

138

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139

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued 
 
 
 
17.   Financial Instruments continued
Other financial instruments continued

At 31 December 2017, the book and fair values of net debt are:

Sensitivity and Risk Information
Foreign Currency Sensitivity
For 2017, if Sterling had weakened/strengthened by 10% on currencies that have a material impact on the Group 
profit before tax and equity, with all other variables held constant the effect would have been:

Short-term borrowings
Medium-term borrowings
Long-term borrowings
Derivative financial instruments
Finance leases
Bank overdrafts

Total financial liabilities
Less: cash at bank, cash in hand and short-term deposits

Net debt

2017

2016

Book value
£m

Fair value
£m

Book value
£m

Fair value
£m

3.2
14.1
269.5
(1.5)
– 
1.9

287.2
72.8

3.4
14.3
269.5
(1.5)
– 
1.9

287.6
72.8

214.4 

214.8 

38.0
63.3
1.4
5.7
0.2
0.8

109.4
38.9

70.5

38.2
64.0
1.4
5.7
0.2
0.8

110.3
38.9

71.4

The fair value of the fixed term, amortising borrowing is calculated as the present value of all future cash flows 
discounted at prevailing market rates.

US dollar
US dollar
Australian dollar
Australian dollar
Euro
Euro
Indian rupee
Indian rupee
Canadian dollar
Canadian dollar
South African rand
South African rand

2017

2016

Changes in rate

Effect on profit 
before tax
£m

Effect on equity
£m

Effect on profit 
before tax
£m

Effect on equity
£m

+10%
–10%
+10%
–10%
+10%
–10%
+10%
–10%
+10%
-10%
+10%
–10%

2.0 
(1.6)
1.4 
(1.2)
1.1 
(0.9)
0.7 
(0.6)
0.5 
(0.4)
– 
– 

1.6 
(1.3)
1.6 
(1.3)
(0.8)
0.7 
1.3 
(1.1)
0.7 
(0.6)
0.5 
(0.4)

1.5 
(1.2)
1.0 
(0.8)
0.5 
(0.4)
0.6 
(0.5)
0.3 
(0.2)
(0.1)
0.1 

3.8 
(3.1)
1.8 
(1.5)
–
–
1.3
(1.0)
0.5 
(0.4)
0.8 
(0.7)

Other than trade and other receivables and payables, there are no financial assets or liabilities excluded from the 
above analysis. No financial assets or liabilities were held or issued for trading purposes.

The impact of the Group’s exposure to all other foreign currencies is not considered to be material to the overall 
results of the Group.

A separate table has not been prepared analysing the Company’s book values and fair values. The £1.8m difference 
in book values relates to interest bearing loans and borrowings and is deemed to be short-term in nature.

At 31 December 2017, the currency and interest rate profile of financial liabilities was:

Sterling denominated
Dollar denominated
Net derivative (assets)/ 

liabilities

Floating
rate
financial
liabilities
£m

95.4
92.4

2017

Fixed
rate
financial
liabilities
£m

8.5
92.4

(1.5)

186.3

– 

100.9

Floating
rate
financial
liabilities
£m

92.3
–

5.7 

98.0

2016

Fixed
rate
financial
liabilities
£m

11.4
–

–

11.4

Total
£m

103.9
184.8

(1.5)

287.2

At 31 December 2017, the expiry profile of undrawn committed facilities was:

Between one and two years
Between two and five years

Group

Company

2017
£m

– 
56.5

56.5

2016
£m

68.7
–

68.7

2017
£m

– 
56.5

56.5

Total
£m

103.7
–

5.7

109.4

2016
£m

68.7
–

68.7

Trade and Other Receivables and Payables
Trade and other receivables and trade and other payables carrying values of £270.9m (2016: £184.3m restated) and 
£296.0m (2016: £228.3m restated), respectively, in respect of the Group, and £500.0m and £338.0m (2016: £338.8m 
and £317.1m) in respect of the Company, approximate their fair values due to their short-term nature.

Capital Risk
The Group manages its capital structure in order to minimise the cost of capital whilst ensuring that it has access 
to ongoing sources of finance such as the debt capital markets. The Group defines capital as the sum of net debt 
(see Note 19) and equity attributable to equity holders of the Company (see Group and Company Statement  
of Changes in Equity). The only externally imposed capital requirements for the Group are debt to EBITDA and 
interest cover under the terms of the bank facilities, with which the Group has fully complied during both the 
current year and the prior year. To maintain or adjust its capital structure, the Group may adjust the dividend 
payment to shareholders and/or issue new shares. 

Credit Risk
The Group considers its exposure to credit risk at 31 December to be:

Bank deposits
Trade receivables

Group

Company

2017
£m

72.8 
259.4 

332.2 

2016(i)
£m

38.9 
177.1 

216.0 

2017
£m

5.0 
– 

5.0 

2016
£m

1.0 
–

1.0 

Note:
(i)  As set out in Note 28 trade and other receivables at 31 December 2016 have been restated.

For banks and financial institutions, the Group’s policy is to transact with independently rated parties with a 
minimum rating of ‘A’. If there is no independent rating, the Group assesses the credit quality of the counterparty 
taking into account its financial position, past experience and other factors.

In addition to the relevant items above, the Company is exposed to credit risk in relation to on demand amounts 
owed by Group companies.

140

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141

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued 
 
17.   Financial Instruments continued
Other financial instruments continued
Liquidity Risk
The Group manages liquidity risk by maintaining adequate reserves and banking facilities by continuously monitoring 
forecast and actual cash flows. The following is an analysis of the maturity of the Group’s financial liabilities and 
derivative financial liabilities based on the remaining period at the balance sheet date to the contractual maturity 
date. The amounts disclosed in the table are the contractual undiscounted cash flows. Floating rate interest is 
estimated using the prevailing rate at the balance sheet date. Net values of transaction hedging are disclosed  
in accordance with the contractual terms of these derivative instruments.

2017

Interest-bearing loans and borrowings
Preference shares
Trade and other payables
Financial derivatives

2016(i)

Interest-bearing loans and borrowings
Preference shares
Other liabilities
Trade and other payables(i)
Financial derivatives

Due under  

1 year
£m

14.6
0.1
131.9
50.3

196.9

Due under  

1 year
£m

40.2
0.1
0.1
112.2
85.6

238.2

Note:
(i)  As set out in Note 28 trade and other payables at 31 December 2016 have been restated. 

18.   Cash Generated from Operations

Operating profit/(loss) before joint ventures and associates
Depreciation 
Amortisation of intangible assets
Share-based payments
Non-exceptional onerous lease provision (release)/charge
Cash spend on onerous leases
Gain on sale of property, plant and equipment
Pension charge
Pension credit
Pension contributions in cash
Acquisition and related exceptional items
Cash spend on exceptional items
Acquisition related earn-out adjustment
Net impairment loss 
Increase in inventories
Increase in trade and other receivables
Increase in trade and other payables and provisions

Due between  
1 and 2 years
£m

Due between  
2 and 5 years
£m

Due over  
5 years
£m

23.3
0.1
4.6
(0.1) 

27.9

281.7
0.4
– 
(0.2) 

281.9

– 
1.5
– 
– 

1.5

Due between  
1 and 2 years
£m

Due between  
2 and 5 years
£m

Due over  
5 years
£m

60.8
0.1
0.1
4.0
–

65.0

6.8
0.4
–
–
–

7.2

Group

Company

2017
£m

31.4
27.8 
13.9 
1.4 
(0.8) 
(1.0)
(0.1)
2.2 
– 
(12.5)
27.1 
(21.1)
– 
– 
(4.9)
(25.4)
32.2 

70.2

2016
£m

20.1 
22.3 
11.1 
0.7 
1.6 
(1.5)
(0.1)
3.5 
(0.3)
(14.0)
9.1 
(9.9)
(0.3)
9.6 
(1.3)
(37.3)
32.8 

46.1 

2017
£m

(2.3)
0.8 
– 
1.4 
– 
– 
– 
– 
– 
(12.5)
10.5 
(7.3)
– 
– 
– 
– 
– 

(9.4)

–
1.5
–
–
–

1.5

2016
£m

(4.1)
0.8 
– 
0.7 
– 
– 
– 
– 
– 
(14.0)
4.1 
(3.3)
– 
– 
– 
– 
– 

(15.8)

19.   Changes in Net Borrowings

Cash at bank and in hand
Bank overdrafts

Net cash and cash equivalents
Bank loans due within one year
Preference shares
Finance leases
Debt due after one year
Net derivative liabilities

Net debt

2016
£m

Cash flows
£m

Subsidiaries
acquired
£m

Fair value 
movements
£m

Currency
translation
£m

38.9 
(0.8)

38.1 
(38.0)
(1.4)
(0.2)
(63.3)
(5.7)

22.7 
(1.1)

21.6 
34.8 
– 
0.2 
(231.8)
4.7 

(70.5)

(170.5)

12.9 
– 

12.9 
– 
–
–
–
–

12.9 

–
– 

–
–
–
–
–
2.5 

2.5 

(1.7)
–

(1.7)
– 
– 
–
12.9 
–

11.2 

2017
£m

72.8 
(1.9)

70.9 
(3.2)
(1.4)
–
(282.2)
1.5 

(214.4)

As set out in the cash flow statement, proceeds from borrowings were £293.4m (2016: £Nil) and repayments  
of borrowings were £101.3m (2016: £64.0m).

Currency translation movements result from the Group’s policy of hedging its overseas net assets, which are 
denominated mainly in US dollars, Euros and Australian dollars. The translation effect on net debt is offset by the 
translation effect on net assets resulting in an overall net exchange loss of £1.4m (2016: gain of £16.9m). The net 
loss is recognised in other comprehensive income.

20.  Operating Lease Commitments
The future aggregate minimum lease payments under non-cancellable operating leases are:

Within one year
Between one and five years
After five years

Group

Property

Other

2017
£m

35.4
61.4 
47.3 

144.1 

2016
£m

33.0 
63.4 
29.5 

125.9 

2017
£m

39.2 
67.2 
7.1 

113.5 

2016
£m

32.0 
53.9 
0.1 

86.0 

The implementation of IFRS 16 Leases in 2019 will remove the distinction between operating leases and finance 
leases and bring most of the assets subject to lease on to the Balance Sheet as fixed assets with the corresponding 
liability shown as debt. This will materially gross up the Balance Sheet with the recognition of a new right of use 
asset which will be depreciated through the Income Statement and a lease liability on which interest will be charged 
through the Income Statement. 

Property commitments relate to leases of offices and buildings around the world. Other commitments primarily 
relate to leases of equipment and vehicles which generally have a contractual period of three years.

21.   Capital Commitments

Contracted but not provided – property, plant and equipment

Group

Company

2017
£m

0.8 

2016
£m

1.3 

2017
£m

– 

2016
£m

– 

142

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143

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued 
 
22.  Provisions

Property and equipment

Legal and employee related

Other

Group

At beginning of year
Provided/(released) during 

year

Unwind of discount
Utilised during year
Reclassification (to)/from 

accruals

Subsidiaries acquired
Currency translation (gain)/

loss

At end of year

Current
Non-current

2017
£m

5.9 

0.4
–
(1.2)

– 
1.0

(0.1)

6.0

3.5
2.5

6.0

2016
£m

5.4 

1.6 
0.2 
(1.6)

– 
–

0.3 

5.9 

3.0 
2.9 

5.9 

2017
£m

2.2 

2.8
–
(0.3)

(1.1)
4.2

(0.4)

7.4

7.4
–

7.4

2016
£m

2.3 

(0.4)
– 
(0.1)

0.4 
–

– 

2.2

1.1
1.1 

2.2

2017
£m

0.1

0.3
–
(1.4)

–
6.1

(0.2)

4.9

4.9
–

4.9

2016
£m

0.1

–
– 
– 

– 
–

– 

0.1

0.1
– 

0.1

2017
£m

8.2 

3.5
– 
(2.9)

(1.1)
11.3

(0.7)

18.3

15.8
2.5

18.3

2016
£m

7.8 

1.2 
0.2 
(1.7)

0.4 
–

0.3 

8.2 

4.2 
4.0 

8.2 

The property related provisions are in respect of obligations for vacated leasehold properties where applicable sublet 
income may be insufficient to meet obligations under head leases. The provisions for property costs unwind over the 
period between 2018 and 2042. Other provisions include warranty claims, onerous contracts and redundancy costs. 

The Company carries an onerous lease provision of £2.7m (£0.9m current and £1.8m non-current) which was 
transferred during the year from a subsidiary undertaking. In the prior year the Company also carried a £1.1m 
non-current provision relating to a legal claim that was reclassified to accruals during the year.

Contingent liabilities
The Group has a number of claims in the normal course of business that management believes should not result  
in a material impact to the accounts. These include pre-acquisition claims against ASIG that management expects 
to be largely recoverable from the previous owners.

Fund financial assumptions and information
The Actuary undertook a valuation of the Fund as at 31 December 2017 (2016: 31 December 2016) based on the Fund’s 
membership data as at 31 March 2017. In deriving the results the Actuary used the following financial assumptions: 

Price inflation
Discount rate
Rate of increase on pensions accrued pre-2006
Rate of increase on pensions accrued post-2006

2017

Section A
%

Section B
%

Group
%

3.1
2.5
3.6
2.2

3.2
2.3
3.6
2.2

3.1
2.5
3.6
2.2

2016(i)

Group
% 

3.3 
2.7 
3.7
2.2 

Assumptions regarding future mortality experience are set based on advice that uses published statistics and 
experience in the business. 

The average future life expectancy for a pensioner aged 65 on the balance sheet date is: 

Male
Female

2017

Section A
Years

Section B
Years

22
23

22
23

Group
Years

22
23

2016(i)

Group
Years 

22
24

The average future life expectancy at age 65 for a non-pensioner aged 40 on the balance sheet date is: 

Male
Female

The membership of the Fund on the balance sheet date is:

23.  Retirement Benefit Obligation
Defined benefit scheme
The principal Group-funded defined benefit pension scheme is the Menzies Pension Fund (the Fund) in the United 
Kingdom to which employees have contributed until the Fund closed to future accrual on 31 March 2017. 

Active members(ii)
Deferred members
Pensioners

On 31 May 2017 the Fund and was split into two sections such that the Company was the principal employer for 
Section A and Menzies Distribution Ltd was the principal and sole employer for Section B. £64.3m of assets and 
£71.8m of liabilities in respect of a group of pensioner members of the Fund were transferred from Section A to 
Section B on 30 June 2017. Going forward the two sections of the Fund will have separate funding and investment 
strategies but will continue to be governed by the Fund Rules. 

In accordance with IAS 19 the scheme valuations were assessed in accordance with independent actuarial advice 
from PricewaterhouseCoopers (the Actuary).

The liability split of the Fund by membership on the balance sheet date is:

Active members(ii)
Deferred members
Pensioners

2017

2016(i)

Section A 
and Group
Years

23
24

2017

Section A

Section B

Group

–
3,556
1,639

5,195

–
–
509

509

–
3,556
2,148

5,704

2017

Section A

Section B

Group

–
59%
41%

–
–
100%

–
49%
51%

Group
Years 

24
25

2016(i)

Group

401
3,200
2,131

5,732

2016(i)

Group

18%
37%
45%

144

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145

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued23.  Retirement Benefit Obligation continued
Fund financial assumptions and information continued
The average liability duration of the Fund by membership on the balance sheet date is:

Fair value of Fund assets and liabilities at balance sheet date

Active members(ii)
Deferred members
Pensioners

2017

Section A
Years

Section B
Years

Group
Years

–
21
12

–
–
11

–
21
12

2016(i)

Group
Years

23
23
13

Overall weighted average liability duration is 17 years (2016: 18 years).

Notes:
(i)  Prior year comparative information for the Company is not presented separately as the information set out for the Group was the same as that  

of the Company.

(ii)  The Fund closed to future accrual on 31 March 2017 and therefore there are no active members at 31 December 2017.

Future Fund benefit payments
Estimated undiscounted benefit payments expected to be paid from the Fund over its life, derived from member 
data as at 31 March 2017, is: 

)

m
£
(

s
t
n
e
m
y
a
p

t
fi
e
n
e
b

d
e
t
n
u
o
c
s
i

d
n
U

20

15

10

5

0

2018

2048

2078

Pensioner members (Section B)

Pensioner members (Section A)

Deferred members (Section A)

The analysis presented in the prior year was:

)

m
£
(

s
t
n
e
m
y
a
p

t
fi
e
n
e
b

d
e
t
n
u
o
c
s
i

d
n
U

20

15

10

5

0

2017

2047

2077

Pensioner members

Deferred memb ers

Active members

Section A

Equities
Bonds
Investment funds
Liability driven investment funds
Property
Annuity contracts(iii)
Cash
Other

Assets
Defined benefit obligation

Recognised in Balance Sheet
Related deferred tax asset (Note 14)

Net retirement obligation 

Section B

Liability driven investment funds
Cash

Assets
Defined benefit obligation

Recognised in Balance Sheet
Related deferred tax asset

Net retirement obligation 

2017(i)

Quoted
£m

Unquoted(ii)

£m

120.1 
80.8 
6.3 
– 
– 
– 
6.4
0.4 

214.0 

–
– 
– 
63.4 
26.4 
6.1 
– 
–

95.9

2017(i)

Quoted
£m

Unquoted(ii)

£m

– 
0.5

0.5

64.0 
–

64.0

Total
£m

120.1 
80.8 
6.3 
63.4 
26.4 
6.1 
6.4 
0.4 

309.9 
(352.4)

(42.5)
7.2 

(35.3)

Total
£m

64.0
0.5 

64.5
(71.5)

(7.0)
1.2 

(5.8)

146

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147

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued 
 
 
 
 
 
23.  Retirement Benefit Obligation continued
Fair value of Fund assets and liabilities continued

Group

Equities
Bonds
Investment funds
Liability driven investment funds
Property
Annuity contracts(iii)
Cash
Other

Assets
Defined benefit obligation

Recognised in Balance Sheet
Related deferred tax asset (Note 14)

Net retirement obligation 

2017

Quoted
£m

Unquoted(ii)

£m

120.1 
80.8 
6.3 
– 
– 
– 
6.9 
0.4 

–
– 
– 
127.4 
26.4 
6.1 
– 
–

214.5 

159.9

2016

Unquoted(ii)

£m

0.3 
– 
– 
77.2 
25.0 
7.8 
– 
12.4 

Quoted
£m

131.5 
92.0 
6.3 
– 
– 
– 
13.0 
3.4 

246.2 

122.7 

Total
£m

120.1 
80.8 
6.3 
127.4 
26.4 
6.1 
6.9 
0.4 

374.4 
(423.9)

(49.5)
8.4 

(41.1)

Total
£m

131.8 
92.0 
6.3 
77.2 
25.0 
7.8 
13.0 
15.8 

368.9 
(439.9)

(71.0)
12.1 

(58.9)

Notes:
(i)  Prior year comparative information for the Company is not presented separately as the information set out for the Group was the same as that  

of the Company.

(ii)  The valuations of unquoted assets have been determined by reference to latest available manager valuation reports.
(iii) The Fund holds annuity contracts in respect of a number of members that provide cash flows to the Fund which match the benefit payments  

to these members.

The value of Fund liabilities at the balance sheet date at various assumptions are:

Pension expense
The charge to the Income Statement is assessed in accordance with independent actuarial advice from the Actuary 
using the projected unit method.

The components of pension expense are:

Amounts charged/(credited) to operating profit 
Current service cost
Administrative costs
Effect of curtailments and settlements

Total service cost

Amounts included in finance costs
Interest cost on defined benefit obligation
Interest income on Fund assets

Net finance charge

Pension expense

2017

Section A 
£m

Section B 
£m

Group 
£m

0.6
1.5
2.7 

4.8

10.6
(8.9)

1.7

6.5

–
0.1
–

0.1

0.9
(0.8)

0.1

0.2

0.6
1.6
2.7 

4.9 

11.5 
(9.7)

1.8 

2016(i)

Group
£m

1.9 
1.6 
(0.3)

3.2 

13.9 
(12.3)

1.6 

6.7 

4.8

As set out in Note 5, £2.7m of curtailment costs have been recognised as an exceptional cost in the current year 
(2016: £Nil).

The amounts recognised in the Statement of Comprehensive Income are:

0.5% decrease in discount rate
One year increase in life expectancy
0.5% decrease in inflation
0.25% increase in pensions

2017

Section A 
£m

Section B 
£m

386.5
366.1
334.8
377.8

75.6
75.1
70.1
73.4

Group 
£m

462.1 
441.2 
404.9 
451.2 

2016(i)

Group
£m

481.0 
454.4 
425.2 
449.4 

Returns on assets excluding interest income
Changes in demographic assumptions
Changes in financial assumptions
Experience

Actuarial gain/(loss)

In relation to sensitivities, the Company recognises actuarial gains and losses immediately through the re-measurement 
of the net defined benefit liability.

Changes in Fund assets and defined benefit obligation
The change in scheme assets during the year is:

Fair value of assets at start of year
Sectionalisation of the Fund
Interest income 
Returns on assets excluding interest income
Company contributions
Employee contributions
Effect of settlements
Benefits and expenses paid

Fair value of assets at end of year

Return on scheme assets including interest income

2017

Section A
£m

Section B
£m

Group
£m

17.0
7.1 
(5.5)
(3.1)

15.5

1.2
–
(0.7)
(0.3)

0.2

18.2 
7.1 
(6.2)
(3.4)

15.7 

2017

Section A
£m

Section B
£m

–
304.6
8.9
17.0
12.0
0.2
–
(32.8)

309.9

25.9

–
64.3
0.8
1.2
0.5
–
–
(2.3)

64.5

2.0

Group
£m

368.9
–
9.7
18.2
12.5
0.2
–
(35.1)

374.4

27.9

2016(i)

Group
£m

48.9 
4.7 
(93.3)
2.9 

(36.8)

2016(i)

Group
£m

312.4
–
12.3
48.9
14.0
0.7
(0.4)
(19.0)

368.9

61.2

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149

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued23.  Retirement Benefit Obligation continued
Changes in Fund assets and defined benefit obligation continued
The change in defined benefit obligation during the year is:

Defined benefit obligation at start of year
Sectionalisation of the Fund
Total service cost
Exceptional curtailments
Interest cost
Effect of settlements
Employee contributions
Benefits and expenses paid
Changes in demographic assumptions
Changes in financial assumptions
Experience

Defined benefit obligation at end of year

2017

Section A
£m

Section B
£m

–
368.1
2.1
2.7
10.6
–
0.2
(32.8)
(7.1)
5.5
3.1

352.4

–
71.8
0.1
–
0.9
–
–
(2.3)
–
0.7
0.3

71.5

Group
£m

439.9 
–
2.2 
2.7 
11.5
–
0.2 
(35.1)
(7.1)
6.2 
3.4 

423.9

2016(i)

Group
£m

355.8 
–
3.5 
– 
13.9 
(0.7)
0.7 
(19.0)
(4.7)
93.3 
(2.9)

439.9

Note:
(i)  Prior year comparative information for the Company is not presented separately as the information set out for the Group was the same as that  

of the Company.

Benefits, regulatory framework and governance of the Fund
The Fund is a registered defined benefit career average revalued earnings scheme subject to the UK regulatory 
framework for pensions, including the Scheme Specific Funding requirements. The Fund is operated under trust 
and, as such, the Trustee of the Fund is responsible for operating the Fund and it has a statutory responsibility to 
act in accordance with the Fund’s Trust Deed and Rules, in the best interests of the beneficiaries of the Fund, and 
UK legislation, including trust law. The Trustee and the Company have the joint power to set the contributions that 
are paid to the Fund.

Risks of the Fund
The nature of the Fund exposes the Company to the risk of paying unanticipated additional contributions to the 
Fund in times of adverse experience.

The most financially significant risks are likely to be: the risk that movements in the value of the Fund’s liabilities are 
not met by: corresponding movements in the value of the Fund’s assets; lower than expected investment returns; 
members living for longer than expected; and higher than expected actual inflation and pension increase experience. 

The sensitivity analysis disclosed above is intended to provide an indication of the impact on the value of the 
Fund’s liabilities of the risks highlighted. 

Asset-liability matching strategies 
In the prior year the Trustee agreed to de-risk and increase hedging of liabilities on a gilts basis across interest rates 
(40% hedged) and inflation (30% hedged) using leveraged Liability Driven Investment (LDI) funds. This was funded 
by reducing the Fund’s UK equity allocation and moving a proportion of the Fund’s index-linked gilts into the LDI 
funds. 

Following the sectionalisation of the Fund, the Trustees and the Company agreed new investment strategies tailored 
to each section’s liability profile.

The Trustee’s current investment strategy for Section A is to invest the majority of the Fund’s assets in a mix of 
equities and bonds in order to strike a balance between maximising the returns on the Fund’s assets and minimising 
the risks associated with lower than expected returns on the Fund’s assets.

The Trustee has implemented a de-risking process for Section A assets such that the assets are gradually switched out 
of equities and into bonds as funding improves. This should lead to better matching of assets and liabilities as the Fund 
matures whilst at the same time locking in favourable asset performance. The Trustee is required to regularly review its 
investment strategy in light of the revised term and nature of the Fund’s liabilities and will be next considering this as 
part of its 2018 triennial valuation exercise. The current benchmark is to hold 60% in growth assets such as equities and 
40% in bonds including index-linked and fixed-interest Government bonds and corporate bonds. Section A has also 
increased the hedging of liabilities across interest rates (50% hedged) and inflation (50% hedged) using LDI.

Section B’s assets are invested in a range of credit, LDI and corporate bonds that target matching the liabilities  
of Section B.

Funding arrangements and funding policy that affect future contributions
The triennial valuation process in which the Trustee and the Company agree the long term funding strategy was 
concluded in the prior year and a Schedule of Contributions agreed and dated 4 March 2016. The Schedule of 
Contributions sets out the additional contributions required to meet the funding shortfall between the value of  
the Fund’s assets and liabilities. The additional contributions have been agreed as being nine annual contributions 
of £10.7m per annum rising with the higher of RPI or the annual percentage change in dividends and beginning in 
the year ended 31 March 2017 and continuing to the year ended 31 March 2025. The impact of changes in dividends 
applies if dividends paid are at least at the level of those paid in 2013.

The next triennial valuation of the Fund is effective as at 31 March 2018 and the Company and Trustee will look to 
agree revised long term funding strategies for Section A and Section B as part of this valuation. Specifically the 
Company and Trustee have an understanding that any deficit on a gilts funding measure in Section B as at 31 March 
2018 will be funded over a five or six year period.

In total, the Company expects to contribute around £11.8m to the Fund during the year to 31 December 2018.

The Company has considered the accounting treatment under IFRIC 14 of the current deficit and the impact of the 
minimum funding requirement committed by the Company to 2025. A review of the Fund Rules has confirmed that 
the Group has an unconditional right to a refund of a projected future surplus at some point in the future. There is no 
requirement for the Group to adjust the Balance Sheet to recognise the future agreed deficit recovery contributions.

Other information
Small settlements have occurred over the year. As set out in Note 5, £2.7m (2016: £Nil) of curtailment costs have 
been recognised as an exceptional cost.

24.  Share Capital

Allotted, called up and fully paid
Opening – 83,636,895 ordinary shares of 25p each
Allotted under share option schemes(i)
Rights Issue

Closing – 83,955,951 ordinary shares of 25p each

2017
£m

20.9 
0.1
– 

21.0 

2016
£m

15.4 
–
5.5

20.9 

Note:
(i)  As a result of share scheme allotments, 329,600 (2016: 12,583) ordinary shares having a nominal value of £0.1m (2016: £Nil) were issued during the 

year at a share premium of £1.4m (2016: £0.1m).

Employees hold options to subscribe for shares in the Company under the Savings related Share Option Scheme 
approved by the shareholders, details of which are shown below. Options on 337,659 shares were exercised in 2017 
and 330,127 options lapsed.  

150

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151

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued 
 
 
 
24.  Share Capital continued 

Year of grant

2013
2014
2015
2016
2017

Exercise price

557p
437p
309p
424p
567p

Exercise
period

2016-2017
2017-2018
2018-2019
2019-2020
2021-2022

2017
Number

–
43,325
415,660
474,413
787,310 

2016
Number

216,702 
345,637 
472,804 
553,750 
–

1,720,708

1,588,893 

Company share schemes
The Company operates the following share-based payment arrangements:

Savings Related Share Option Scheme
The Company operates a Savings related Share Option Scheme which is open to all full and part-time employees in 
the United Kingdom. Annual grants of options are made in September or October each year and become exercisable 
after three years. Employees enter into a savings contract with the Yorkshire Building Society who administers the 
scheme. The options are granted at a 20% discount of the share price at the date of grant and lapse if not exercised 
within six months of maturity. Special provisions apply to employees who leave their employment due to ill health, 
redundancy or retirement.

Bonus Co-Investment Plan (BCIP)
The BCIP and, in 2016 onwards, the SMP offered Executive Directors and other Senior Executives selected by  
the Board the opportunity to invest part of their annual cash bonus for a financial year in the Company’s shares, 
entitling them, provided certain performance targets are met, to a grant of additional matching shares. Since 2010 
the ratio of matching shares to contributory shares has been set at 1:1. The maximum amount of the annual cash 
bonus which may be eligible for matching has been set at 40%. The net of tax amount is applied in the purchase  
of shares.

The first bonus award that qualified for investment in shares under the plan was the award for the financial year 
ended December 2004 and the last qualifying bonus award was for the financial year which commenced ten years 
after the adoption of the Plan. A revised plan was approved at the Annual General Meeting of the Company on 
15 May 2014 and the SMP will be discontinued following 2017. 

Performance targets are based on real growth in earnings measured over three financial years. For awards in 2014, 
if the percentage growth in the Company’s Earnings Per Share is Retail Prices Index +3% p.a. or more, then the 
number of matching shares that will vest is one. For EPS growth of between RPI +0% p.a. and RPI +3% p.a., the 
number of matching shares vesting will be calculated on a straight-line basis. No matching shares will vest for  
EPS percentage growth of RPI +0% p.a. or less for any award. For awards in 2015, if the percentage growth in the 
Company’s EPS is Consumer Prices Index +3% p.a. or more, then the number of matching shares that will vest is 
one. If the threshold growth in EPS is achieved (CPI +0%) then 25% of the matching shares will be paid. For EPS 
growth of between CPI +0% p.a. and CPI +3% p.a., the number of matching shares vesting will be calculated on  
a straight-line basis. No matching shares will vest for EPS percentage growth below CPI +0% p.a. for any award.

Long-Term Incentive Plan (LTIP)
The LTIP enables divisional and Senior Management to align more closely with the achievement of target Group 
and divisional financial results. A detailed description of this plan is included in the Directors’ Remuneration Report 
on page 70.

Shares will vest at the end of three year financial periods. A £Nil award will be achieved where the financial results 
are below the threshold performance target, 25% if at threshold and 100% will vest where the results are equal to or 
greater than the stretch performance target, with a result between threshold and stretch being made on a straight-
line basis. Actual performance targets for Executive Directors are disclosed in the Directors’ Remuneration Report 
in the year following the expiry of the performance period.

Fair values of share options
Options are valued using the Black-Scholes option-pricing or Monte Carlo simulation models as appropriate. No 
performance conditions are included in the fair value calculations.

The fair value per option granted and the assumptions used in the calculation are:

Date of grant (October)

Share price at grant date
Exercise price 
Vesting period (years)
Expected volatility
Option life (years)
Expected life (years)
Risk-free rate
Expected dividends expressed as a dividend yield(i)
Fair value per option
Charge per option(ii)

Savings related Option Scheme

2017

709p
567p
3
33%
3.5
3.5
1.0%
3.0%
184p
129p

2016

592p
424p
3
33%
3.5
3.5
1.0%
3.0%
152p
106p

2015

412p
309p
3
33%
3.5
3.5
1.0%
6.0%
90p
63p

2014

569p
437p
3
26%
3.5
3.5
1.4%
3.7%
136p
95p

The expected volatility is based on the historical volatility over the last three years. The expected life is the average 
expected period to vesting. The risk free rate of return is the zero coupon UK government bonds of a term consistent 
with the assumed award life.

Notes: 
(i)  Based on the daily 12 month trailing dividend yield averaged over the 12 months prior to valuation date.
(ii)  The difference between the fair value and charge per option is due to adjustments for forfeiture risk.

Date of grant (March)

Share price at grant date 
Contractual life (years)
Expected leavers
Expected outcome of meeting 

performance criteria

Fair value per share
Charge per share award(i)

Note:
(i)  Adjusted for forfeiture risk. 

2017

637p
3
0%

31%
199p
199p

BCIP

2016

478p
3
0%

51%
245p
245p

2015

376p
3
0%

59%
220p
220p

2017

579p
3
0%

n/a
151p
151p

LTIP

2016

443p
3
0%

n/a
169p
169p

2015

404p
3
0%

56%
165p
165p

152

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153

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued 
 
 
 
 
24.  Share Capital continued
Movement in share options
A reconciliation of conditional share movements of executive share options, savings related share options and all 
other share-based schemes is:

Outstanding at start of year
Granted
Forfeited/expired
Exercised

Outstanding at end of year

Exercisable 
Range of exercise prices
Weighted average remaining contractual life (years)

BCIP

Savings related Option Scheme

2017

2016

Weighted
average
exercise
price 
(pence)

411
567
449 
484 

462

309-567

Number

1,588,893
799,919
(330,127)
(337,659)

1,721,026

44,170

2.1

Weighted
average
exercise
price 
(pence)

468 
426 
465 
492 

411 

309-557

Number

1,349,719 
750,908 
(499,151)
(12,583)

1,588,893 

215,111 

1.6 

LTIP

2017

2016

2017

2016

Outstanding at start of year
Awards made
Lapsed
Exercised

Number

38,719
5,486
(436)
(6,545)

Outstanding at end of year

37,224

Weighted
average
price
(pence)

461
637
647
647 

452 

Number

53,522
15,920
(30,723)
– 

Weighted
average
price 
(pence)

Weighted
average
price 
(pence)

Number

Weighted
average
price 
(pence)

Number

577  1,034,867
473 
399,989
669
(123,017)
– 
(9,440)

1,159,966 
451
595,076 
579
654 (720,175)
– 
654

38,719

461  1,302,399

470 1,034,867 

527 
445 
568
– 

451

Range of award date 

prices

Weighted average 

remaining contractual life 
(years)

376-637

376-647

  404-579

  404-654

0.9

1.4 

1.1

2.3

Charge for share-based incentive schemes
The total charge for the year relating to employee share-based plans was £1.4m (2016: £0.7m), all of which related 
to equity-settled share-based payment transactions. After tax the total charge was £1.1m (2016: £0.6m).

25.  Acquisitions
During the year the Group acquired 100% of the share capital of ASIG Holdings Ltd and ASIG Holdings Corp. 
(together ASIG) and Gold Coast Air Terminal Services Pty Ltd, Gnewt Cargo Ltd and Farnair Handling Kft.

On 1 February 2017 the Group acquired ASIG, a leading Aviation Services business. The Group has acquired the 
business in order to provide comprehensive service solutions including into-plane fuelling, fuel farm management, 
ground handling, aircraft technical services, facilities equipment maintenance and de-icing at airports across seven 
countries in the Americas, Europe and Asia. These financial statements include the impact of 11 months’ trading results.

On 3 May 2017 the Group acquired Gold Coast Air Terminal Services Pty Ltd, a company based in Australia. The 
Group has acquired the company to expand its cargo service offering in Australia. These financial statements include 
the impact of eight months’ trading results.

On 30 August 2017 the Group acquired Gnewt Cargo Ltd, a company based in England. The Group has acquired 
the company to expand its delivery service offering in England. These financial statements include the impact of 
four months’ trading results.

On 1 November 2017 the Group acquired Farnair Handling Kft, a company based in Hungary. The Group has 
acquired the company to expand its cargo service offering in Hungary. These financial statements include the 
impact of two months’ trading results.

On 27 May 2017 the Group acquired 75% of the share capital of EM News Distribution (Ireland) Ltd and 25% of EM 
News Distribution (NI) Ltd (together EMND). This step acquisition enables the Distribution Division to realise the 
benefits of control and create the only news wholesaler serving the United Kingdom and Republic of Ireland. The 
intention is to use the existing network under the Division’s control to diversify into the wider logistics and parcel 
carrier market. These financial statements include the impact of seven months’ trading results.

Gold Coast
Air Terminal 
Services 
Pty Ltd
£m

ASIG
£m

EMND
£m

Gnewt 
Cargo Ltd
£m

Farnair 
Handling 
Kft
£m

Purchase consideration:
Cash paid
Impact of assets not transferred
Contingent consideration
Deferred consideration
Fair value of existing equity interest  

in joint ventures

Total purchase consideration
Less: non-controlling interest acquired
Less: fair value of net assets acquired

Goodwill

168.2 
(2.2)
– 
– 

– 

166.0 
4.2 
88.4

73.4 

1.6 
– 
0.8 
– 

– 

2.4 
– 
1.4 

1.0 

1.9 
– 
– 
– 

5.8 

7.7 
– 
4.4 

3.3 

– 
– 
–
–

–

–
–
(0.2)

0.2 

1.1 
–
–
–

–

1.1 
–
1.0 

0.1 

2017
£m

172.8 
(2.2)
0.8 
–

5.8 

177.2 
4.2 
95.0 

78.0 

2016
£m

3.5 
– 
– 
0.5 

– 

4.0 
– 
3.6 

0.4 

The non-controlling interest relating to ASIG is 49% of the net liabilities of ASIG Thailand (Company) Ltd of £8.6m.

Goodwill recognised with respect to ASIG is primarily attributable to workforce expertise and synergies with other 
Group companies. Goodwill recognised with respect to all other acquisitions relates to anticipated synergies with 
other Group companies.

154

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155

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
25.  Acquisitions continued
The fair value of assets and liabilities arising from the acquisitions are:

26.  Related Party Transactions
During the year the Group transacted with related parties in the normal course of business and on an arm’s length 
basis. These sales to and from related parties are made at normal market prices. Details of these transactions are:

Intangible assets – customer 
relationships and contracts

Intangible assets – brand
Deferred tax assets
Property, plant and equipment
Inventory
Trade and other receivables
Cash
Trade and other payables
Provisions
Current income tax liabilities
Borrowings
Deferred tax liability

Net assets acquired at fair value

Gold Coast 
Air Terminal
Services 
Pty Ltd
£m

ASIG
£m

EMND
£m

Gnewt 
Cargo Ltd
£m

Farnair 
Handling 
Kft
£m

31.8 
6.6 
3.6
30.9 
2.5 
89.5 
12.3 
(71.4)
(11.2)
(0.7) 
– 
(5.5)

88.4 

1.6 
– 
– 
0.1 
– 
0.2 
0.2 
– 
– 
(0.2)
– 
(0.5)

1.4 

2.0 
– 
– 
0.6 
2.5 
10.7 
0.2 
(11.0)
(0.1)
(0.2)
– 
(0.3)

4.4 

– 
– 
– 
0.1 
– 
0.6 
– 
(0.9)
– 
– 
– 
– 

(0.2)

0.4 
–
– 
0.2 
– 
0.5 
0.2 
(0.3)
– 
– 
– 
– 

1.0 

2017
£m

35.8 
6.6 
3.6
31.9 
5.0 
101.5 
12.9 
(83.6)
(11.3)
(1.1)
– 
(6.3)

95.0 

2016
£m

2.7 
– 
–
0.6 
0.1 
1.4 
0.3 
(0.9)
(0.1)
(0.1)
(0.3)
(0.1)

3.6 

The fair value of the acquired ASIG net assets has decreased by £5.9m from the amounts recognised in the June 
2017 results announcement. The reduction primarily relates to the recognition of additional fair value provisions of 
£5.4m, and property, plant and equipment fair value adjustments of £2.3m, partly offset by higher intangible assets 
relating to customer relationships of £2.5m.

Current assets acquired with ASIG include £64.0m of trade receivables at fair value. Current assets acquired with 
all other acquisitions include £5.1m of trade receivables at fair value, the gross amount acquired. The fair values  
of the net assets of all companies acquired except ASIG remain provisional pending the formal completion of the 
valuation process.

The acquired businesses contributed £11.0m profit before taxation excluding the amount contributed from EMND 
as joint venture undertakings to 27 May 2017 and £380.3m revenue from acquisition date.

If the businesses had been acquired on 1 January 2017, Group revenue and profit before taxation would have been 
£2,561.6m and £30.1m, respectively. The acquired ASIG business contributed £291.7m revenue and £7.3m profit before 
taxation from acquisition date. Transaction fees of £2.4m relating to acquisitions were incurred and expensed during 
the period. 

Deferred consideration
Deferred consideration of £0.2m relating to the acquisition of Renaissance Aviation Ltd was cash settled in March 
2017. Deferred consideration of £0.3m relating to the acquisition of AJG Parcels Ltd was cash settled in May 2017. 
Deferred consideration of £0.2m relating to the acquisition of Thistle Couriers Ltd was cash settled in February 2017.

Related party

Hyderabad Menzies Air Cargo Private Ltd
Menzies Aviation Bobba (Bangalore) Private Ltd
Menzies Macau Airport Services Ltd
EM News Distribution (NI) Ltd
EM News Distribution (Ireland) Ltd

Group
share
holding
%

Sales to
related
party
£m

49
49
29
50
50

0.1 
0.1 
0.4 
0.2 
0.4 

Amounts
owed to 
related
party at
31 December
2017
£m

Amounts
owed
by related
party at
31 December
2017
£m

– 
– 
– 
–(i)
–(i)

0.1
– 
–
–(i)
–(i)

Note:
(i)  Following the step acquisition set out in Note 25 these entities are no longer joint venture undertakings at 31 December 2017.

Key Management includes individuals who are Directors of the Company and those having authority and responsibility 
for planning, directing and controlling activities of the Operating Divisions as disclosed in the segmental analysis. 
Remuneration of key Management personnel is:

Short-term employee benefits
Post-employment pension and medical benefits
Termination payments
Share-based payments

2017
£m

6.8 
0.5 
– 
1.4 

8.7 

2016
£m

5.5 
0.5 
0.1 
0.7

6.8 

Certain activities, including treasury, taxation, insurance, pension and legal matters are provided by the Company 
to subsidiary companies and are recharged on a cost-plus basis. The amount recharged and settled in respect of 
2017 was £0.2m (2016: £0.2m).

The amounts owed to and due by the Company from dealings with subsidiary companies are disclosed in Notes 15 
and 16.

Transactions between the Company and other Group companies primarily related to financing activities.

27.  Related Undertakings
The subsidiary entities and entities in which the Company has a significant interest at 31 December 2017 are 
disclosed as an appendix to these financial statements.

156

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157

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continued 
 
 
 
28.  Prior Year Adjustment
As set out in Note 1, Management’s review of the impact of IFRS 15 Revenue from Contracts with Customers has 
highlighted that the historic accounting treatment does not comply fully with IAS 18 Revenue. Although the historic 
approach adopted was not materially misstated, with the imminent application of IFRS 15 it is considered qualitatively 
material and therefore there is a need for a restatement to the historic Group Balance Sheets to recognise a sales 
returns asset and corresponding liability. The movement in these amounts also requires to be shown in the Group 
Income Statement. 

There is no impact from this restatement on the Group Statement of Comprehensive Income, the Group Cash Flow 
Statement, the Group’s earnings per share or on the Company’s financial statements. 

Impact on Group Income Statement

For the year ended 31 December 2016

Revenue
Net operating costs

Operating profit before joint ventures and associates
Share of post-tax results of joint ventures and associates

Operating profit
Finance income
Finance charges excluding retirement benefit obligation interest
Retirement benefit obligation interest

Profit before taxation
Taxation

Profit for the year 

As previously 
reported
£m

Prior year 
adjustment
£m

1,981.6 
(1,961.5)

0.9 
(0.9)

As restated
£m

1,982.5 
(1,962.4)

20.1 
7.5 

27.6 
0.7 
(6.9)
(1.6)

19.8 
(11.8)

8.0 

–
–

–
–
–
–

–
–

–

20.1 
7.5 

27.6 
0.7 
(6.9)
(1.6)

19.8 
(11.8)

8.0 

Impact on Group Balance Sheet

Assets
Non-current assets
Current assets
Inventories
Trade and other receivables
Derivative financial assets
Cash and cash equivalents

Liabilities
Current liabilities
Borrowings
Derivative financial liabilities
Trade and other payables
Current income tax liabilities
Provisions

Net current (liabilities)/assets

Total assets less current liabilities

Non-current liabilities

Net assets

Shareholders’ equity
Ordinary shares
Share premium account
Treasury shares
Other reserves
Merger relief reserve
Retained earnings
Capital redemption reserve 

Total shareholders’ equity

Non-controlling interest in equity

Equity

2016

2015

As previously 
reported

Prior year 
adjustment

As restated

As previously 
reported

Prior year 
adjustment

As restated

–

286.4

261.3 

–

286.4

16.0
243.6
0.4
38.9

298.9

(39.0)
(6.1)
(249.9)
(11.3)
(4.2)

(310.5)

(11.6)

274.8 

(146.5)

128.3 

20.9 
20.5 
(1.6)
(4.6)
67.3 
3.2 
21.6 

127.3 

1.0 

128.3 

16.0
224.8
0.4
38.9

280.1

(39.0)
(6.1)
(234.2)
(11.3)
(4.2)

14.7 
201.9 
0.6 
34.1 

251.3

(3.4)
(2.3)
(217.3)
(10.0)
(4.9)

(294.8)

(237.9)

(14.7)

271.7 

13.4 

274.7 

–
(19.7)
–
–

(19.7)

–
–
16.6 
–
–

16.6 

(3.1)

(3.1)

261.3

14.7
182.2
0.6
34.1

231.6

(3.4)
(2.3)
(200.7)
(10.0)
(4.9)

(221.3)

10.3 

271.6 

(146.5)

(203.5)

–

(203.5)

125.2 

71.2 

(3.1)

68.1 

20.9 
20.5 
(1.6)
(4.6)
67.3 
0.1 
21.6 

124.2 

1.0 

125.2 

15.4 
20.4 
(1.8)
(21.6)
–
35.6 
21.6 

69.6 

1.6 

71.2 

–
–
–
–
–
(3.1)
–

(3.1)

–

(3.1)

15.4 
20.4 
(1.8)
(21.6)
–
32.5 
21.6 

66.5 

1.6 

68.1 

–
(18.8)
–
–

(18.8)

–
–
15.7 
–
–

15.7 

(3.1)

(3.1)

–

(3.1)

–
–
–
–
–
(3.1)
–

(3.1)

–

(3.1)

Impact on Group Statement of Changes in Equity
Retained earnings at 1 January 2016 and 1 January 2017 have both been reduced by £3.1m. 

158

John Menzies plc Annual Report and Accounts 2017

John Menzies plc Annual Report and Accounts 2017

159

Financial StatementsShareholder InformationGovernance Reports Strategic Report Notes to the Accounts continuedFive Year Summary

Revenue
Aviation  
Distribution   

Underlying operating profit
Aviation  
Distribution  

Corporate 

Exceptional and other items 
Share of joint ventures and associates interest and tax

Profit before interest 
Net finance costs 

Profit before taxation

Per ordinary share 
Dividends paid
Underlying earnings
Basic earnings

Note:
(i)  As set out in Note 28 revenue has been restated in the Distribution Division.

2017
£m

2016(i)
£m

2015
£m

2014
£m

2013
£m

Interests in all of the companies listed below are in the ordinary share capital of these undertakings, except where 
otherwise stated. 

Subsidiary, Joint Venture and Associate Undertakings
At 31 December 2017

1,273.6 
1,186.9 

843.4 
1,139.1 

728.0 
1,171.2 

718.8 
1,184.1 

702.5 
1,202.9 

2,460.5 

1,982.5 

1,899.2 

1,902.9 

1,905.4 

58.8 
24.8 

83.6 
(5.7)

77.9 
(37.6)
(1.1)

39.2 
(12.5)

26.7 

34.2 
24.7 

58.9 
(3.7)

55.2 
(26.3)
(1.3)

27.6 
(7.8)

19.8 

23.1 
25.1 

48.2 
(3.3)

44.9 
(17.6)
(1.5)

25.8 
(7.6)

18.2 

30.2 
24.0 

54.2 
(3.2)

51.0 
(16.4)
(1.5)

33.1 
(7.4)

25.7 

37.8 
24.3 

62.1 
(2.0)

60.1 
(8.7)
(1.1)

50.3 
(8.2)

42.1 

19.1p 
57.2p 
15.1p 

17.2p 
47.8p 
11.8p 

13.1p 
37.8p 
14.6p 

26.9p 
43.5p 
20.1p 

25.6p 
58.0p 
44.3p 

Subsidiary undertakings

Country of incorporation

Registered address

Administracion de Servicios 
en Tierra, S.A. de C.V.

Mexico

Aeroground, Inc.

United States

Air Marketing Services Ltd

United Kingdom

Air Menzies International 
(Aust) Pty Ltd

Australia

Air Menzies International 
(Cape) Proprietary Ltd

South Africa

Air Menzies International 
(India) Private Ltd

India

Air Menzies International 
(Netherlands) B.V.

Air Menzies International 
(NZ) Ltd

The Netherlands

New Zealand

Air Menzies International 
(USA), Inc.

Air Menzies International 
Holding (NZ) Ltd

United States

New Zealand

Air Menzies 
International Ltd

United Kingdom

Air Menzies International 
SA Proprietary Ltd

South Africa

Airbase Flight Support Ltd

Isle of Man

Airbase Flight Support Ltd

United Kingdom

Aircraft Service 
International Group, Inc.

United States

Plaza Alamos Local 2, SM 
311, MZ 26 Lote 03-01 
Boulevard Luis Donaldo 
Colosio C.P. 77560, Cancun, 
Quintana Roo

251 Little Falls Drive, 
Wilmington, Delaware 19808

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Unit 12, Discovery Cove,  
1801 Botany Road, 
Banksmeadow NSW 2019

New Agents Road, Unit 6, 
Air Cargo Centre, Cape 
Town International Airport, 
Cape Town 

Cargo Terminal 1, 
Kempegowda International 
Airport, Bangalore 560300

Anchoragelaan 50, 1118 LE 
Luchthaven Schiphol

c/o Buddle Findlay, Level 18, 
PwC Tower, 188 Quay Street, 
Auckland 1140

251 Little Falls Drive, 
Wilmington, Delaware 19808

c/o Buddle Findlay, Level 18, 
PwC Tower, 188 Quay Street, 
Auckland 1140

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Unit 3 Aviation Park, 17 
Pomona Road, Kempton 
Park, Johannesburg

66 Athol Street, Douglas 
IM1 1JE

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

251 Little Falls Drive, 
Wilmington, Delaware 19808

Direct or indirect holding  

(100% unless otherwise stated)

Indirect

Indirect

Indirect

Indirect

Indirect (65%)

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

160

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161

Financial StatementsShareholder InformationGovernance Reports Strategic Report  
 
 
 
 
  
  
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
Subsidiary, Joint Venture and Associate Undertakings continued

Subsidiary undertakings

Country of incorporation

Registered address

Direct or indirect holding  

(100% unless otherwise stated)

Subsidiary undertakings

Country of incorporation

Registered address

Direct or indirect holding  

(100% unless otherwise stated)

Aircraft Service 
International, Inc.

United States

Airports Bureau Systems Ltd United Kingdom

AMI Ocean Ltd

United Kingdom

ASIG (Thailand) Co. Ltd

Thailand

ASIG (U.K.) Ltd

United Kingdom

ASIG Canada Ltd

Canada

ASIG Ground Handling 
Canada Ltd

Canada

ASIG Holdings  
(Barbados) Ltd

Barbados

ASIG Holdings Corp.

United States

ASIG Holdings Ltd

United Kingdom

ASIG Lounge, Inc.

United States

ASIG Manchester Ltd

United Kingdom

ASIG Nassau Fueling 
Services Ltd

Bahamas

AU Logistics Ltd

United Kingdom

Australian AirSupport 
Pty Ltd

Australia

Aviation Consultancy 
Services Ltd

United Kingdom

251 Little Falls Drive, 
Wilmington, Delaware 19808

Windmill House, 91-93 
Windmill Road, Sunbury-on-
Thames TW16 7EF

2 Lochside Avenue, 
Edinburgh Park, Edinburgh 
EH12 9DJ

7th-9th & 16th Floor, 
Bubhajit Building, 20 North 
Sathorn Road, Silom, 
Bangrak, Bangkok 10500

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

6500 Silver Dart Drive, Suite 
257, Mississauga, Ontario 
L5P 1B2

6500 Silver Dart Drive, Suite 
257, Mississauga, Ontario 
L5P 1B2

The Phoenix Centre, George 
Street, Belleville, St. Michael

251 Little Falls Drive, 
Wilmington, Delaware 19808

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

251 Little Falls Drive, 
Wilmington, Delaware 19808

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

3rd Floor. Shirley House, 253 
Shirley Street, P.O. Box 
N-624, Nassau

2 World Business Centre 
Heathrow, Newall Road, 
London Heathrow Airport, 
Hounslow TW6 2SF

c/o Norton Rose Fulbright, 
Level 21, 111 Eagle Street, 
Brisbane QLD 4000

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Indirect

Indirect

Direct

Indirect (51%)

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Aviation Service Leader 
(Chile) S.A.

Chile

Boker Aeroclean Ltd

United Kingdom

BP Travel Marketing  
Services Ltd

United Kingdom

Cargo 2000 Ltd

United Kingdom

Cargosave Ltd

United Kingdom

Chester Independent 
Wholesale Newsagents Ltd

United Kingdom

Coronet Aviation  
Services Ltd

United Kingdom

Cranford Forwarders 
Bond Ltd

United Kingdom

Czech GH s.r.o.

Czech Republic

DNDS Ltd

United Kingdom

Edinburgh Arts and 
Entertainment Ltd

United Kingdom

Elmdon Cargo Handling Ltd United Kingdom

EM News Distribution 
(Ireland) Ltd 

EM News Distribution  
(NI) Ltd

Republic of Ireland

United Kingdom

Est. Arturo Alessandri, 
Amunategui 277, 
3F, Santiago 

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road, 
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road, 
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road, 
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road, 
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road, 
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road, 
London Heathrow Airport, 
Hounslow TW6 2SF

K Letisti 1049/57, 161 00 
Prague 6

2 World Business Centre 
Heathrow, Newall Road, 
London Heathrow Airport, 
Hounslow TW6 2SF

2 Lochside Avenue, 
Edinburgh Park, Edinburgh 
EH12 9DJ

2 World Business Centre 
Heathrow, Newall Road, 
London Heathrow Airport, 
Hounslow TW6 2SF

10 Earlsford Terrace,  
Dublin 2

Victoria House, Gloucester 
Street, Belfast BT1 4LS

Indirect

Indirect

Indirect

Indirect

Direct

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

162

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163

Financial StatementsShareholder InformationGovernance Reports Strategic Report Subsidiary, Joint Venture and Associate Undertakings continued

Subsidiary undertakings

Country of incorporation

Registered address

Direct or indirect holding  

(100% unless otherwise stated)

Subsidiary undertakings

Country of incorporation

Registered address

Direct or indirect holding  

(100% unless otherwise stated)

Express Handling  
(Scotland) Ltd

United Kingdom

FARNAIR Handling 
Szolgáltató Kft.

Hungary

FMD Ltd

United Kingdom

Fore Retail Consultancy Ltd United Kingdom

Gold Cost Air Terminal 
Services Pty

Australia

Gnewt Cargo Ltd

United Kingdom

Heathrow Aviation 
Services Ltd

United Kingdom

HO/Menzies Investimentos  
& Transportes Investments 
Limitada

China

James Waddell & 
Company Ltd

United Kingdom

JEM Education Direct Ltd

United Kingdom

JM Nominees Ltd

United Kingdom

JM Secretaries Ltd

United Kingdom

John Menzies (108) Ltd

United Kingdom

John Menzies  
(Birmingham) Ltd

United Kingdom

2 Lochside Avenue, 
Edinburgh Park, Edinburgh 
EH12 9DJ

H-2220 Vecses, Lorinci str. 
59, C Building, Budapest

Unit 1 Griffin Business Park, 
Walmer Way, Birmingham 
B37 7UX

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

c/o Norton Rose Fulbright, 
Level 21, 111 Eagle Street, 
Brisbane QLD 4000

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Avenida da Praia Grande 
665, Edificio Great Will, 
Macau

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

John Menzies 
(Edinburgh) Ltd

United Kingdom

John Menzies (GB) Ltd

United Kingdom

John Menzies Corporate 
Services Ltd

United Kingdom

John Menzies Digital Ltd

United Kingdom

John Menzies 
Distribution Ltd

United Kingdom

John Menzies Finance Ltd

United Kingdom

John Menzies 
Holding GmbH

John Menzies 
International Ltd

Germany

United Kingdom

John Menzies  
USA Holdings, Inc.

United States

Indirect

John Menzies USA, Inc.

United States

Jones, Yarrell & Co. Ltd

United Kingdom

Direct

Direct

Indirect

Direct

Jones Yarrell Leadenhall Ltd United Kingdom

Leisure Target Tourism 
Services Ltd

United Kingdom

London Cargo Group Ltd

United Kingdom

2 Lochside Avenue, 
Edinburgh Park, Edinburgh 
EH12 9DJ

2 Lochside Avenue, 
Edinburgh Park, Edinburgh 
EH12 9DJ

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Rechtsanwaelte Hoelters & 
Elsing, Immermannstrasse 
40, 40210 Dusseldorf

2 Lochside Avenue, 
Edinburgh Park, Edinburgh 
EH12 9DJ

251 Little Falls Drive, 
Wilmington, Delaware 19808

251 Little Falls Drive, 
Wilmington, Delaware 19808

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Direct

Direct

Direct

Indirect

Direct

Direct

Indirect

Indirect

Indirect

Direct

Indirect

Indirect

Indirect

Indirect

164

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Financial StatementsShareholder InformationGovernance Reports Strategic Report Subsidiary, Joint Venture and Associate Undertakings continued

Subsidiary undertakings

Country of incorporation

Registered address

Direct or indirect holding  

(100% unless otherwise stated)

Subsidiary undertakings

Country of incorporation

Registered address

Direct or indirect holding  

(100% unless otherwise stated)

London Cargo Handling Ltd United Kingdom

London Cargo Imports Ltd

United Kingdom

Lonsdale Universal Ltd

United Kingdom

Lonsdale Universal 
Trustees Ltd

United Kingdom

Luton Ramp Ltd

United Kingdom

Luton Services Ltd

United Kingdom

MA Secretaries Ltd

United Kingdom

MAG Nominees Ltd

United Kingdom

Magazine Solutions Ltd

United Kingdom

Mancargo Ltd

United Kingdom

Manchester Cargo 
Centre Ltd

United Kingdom

Manchester Handling Ltd

United Kingdom

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Indirect

MCS Trustee Ltd

United Kingdom

Indirect

Indirect

Direct

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

MDL Ltd

United Kingdom

Media on the Move Ltd

United Kingdom

Menzies Aviation – Portugal 
– Servicos De Carga, 
Unipessoal, LDA

Portugal

Menzies Aviation (Africa) 
Pty Ltd

South Africa

Menzies Aviation  
(Asia Pacific) Ltd

British Virgin Islands

Menzies Aviation (ASIG 
Ground Handling) Ltd

United Kingdom

Menzies Aviation (ASIG) 
Ltd

United Kingdom

Menzies Aviation  
(Australia) Pty Ltd

Australia

Menzies Aviation 
(Aviation) B.V.

Menzies Aviation 
(Brasil) Ltda

Menzies Aviation 
(Canada) Ltd

Menzies Aviation  
(Cargo) B.V.

Menzies Aviation  
(Chengdu) Ltd

The Netherlands

Brazil

Canada

The Netherlands

United Kingdom

Menzies Aviation  
(Czech) s.r.o.

Czech Republic

2 Lochside Avenue, 
Edinburgh Park, Edinburgh 
EH12 9DJ

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Avenida Antonio Augusto de 
Aguiar, No. 183, R/C Dto., 
1050-014 Lisbon

Unit F4, CTX Business Park, 
Cape Town International 
Airport, Cape Town

Newhaven Corporate 
Services (BVI) Limited, 3rd 
Floor, Omar Hodge Building, 
Wickhams Cay I, PO Box 
362, Road Town, Tortola

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

c/o Norton Rose Fulbright, 
Level 21, 111 Eagle Street, 
Brisbane QLD 4000

Anchoragelaan 50, 1118 LE 
Luchthaven Schiphol

Avenida Nove de Julho no. 
4865, 5 Andar, Conjunto 51, 
Sala A, Sao Paulo

6500 Silver Dart Drive,  
Suite 257, Mississauga, 
Ontario L5P 1B2

Anchoragelaan 50, 1118 LE 
Luchthaven Schiphol

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

K Letisti 1049/57, 161 00 
Prague 6

Direct

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

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Financial StatementsShareholder InformationGovernance Reports Strategic Report Subsidiary, Joint Venture and Associate Undertakings continued

Subsidiary undertakings

Country of incorporation

Registered address

Direct or indirect holding  

(100% unless otherwise stated)

Subsidiary undertakings

Country of incorporation

Registered address

Direct or indirect holding  

(100% unless otherwise stated)

Menzies Aviation  
(DEL), Inc.

Menzies Aviation  
(Denmark) A/S

United States

Denmark

Menzies Aviation 
(Dominicana) Ltd

United Kingdom

Menzies Aviation 
(EMEA) B.V.

Menzies Aviation 
(EMEA) Ltd

The Netherlands

United Kingdom

Menzies Aviation (FR9) B.V.

The Netherlands

Menzies Aviation 
(France) SAS

France

Menzies Aviation  
(Freighter Handling) B.V.

Menzies Aviation  
(Fuelling) France

Menzies Aviation (Ground 
Services) Australia Pty Ltd

The Netherlands

France

Australia

Menzies Aviation  
(Handling) Proprietary Ltd

South Africa

Menzies Aviation 
(Hungary) Kft.

Hungary

Menzies 
Aviation (Ibérica) S.A.

Menzies Aviation  
(India) Private Ltd

Spain

India

Menzies Aviation  
(Ireland) Limited

Republic of Ireland

Menzies Aviation (Italy) srl

Italy

Menzies Aviation (LCC) B.V.

The Netherlands

251 Little Falls Drive, 
Wilmington, Delaware 19808

Copenhagen Airport, 
Terminal 2, 
Lufthavnsboulevarden 6, 
2770 Kastrup

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Luna Arena,  
Herikerbergweg 238, 1101  
CM Amsterdam

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Anchoragelaan 50, 1118 LE 
Luchthaven Schiphol

Aeroport Toulouse Blagnac, 
Hall C, 31700 Blagnac

Anchoragelaan 50, 1118 LE 
Luchthaven Schiphol

Aeroport Toulouse Blagnac, 
Hall C, 31700 Blagnac

c/o Norton Rose Fulbright, 
Level 21, 111 Eagle Street, 
Brisbane QLD 4000

Unit F4, CTX Business Park, 
Cape Town International 
Airport, Cape Town

Liszt Ferenc Nemzetkozi 
Repuloter, Repules 
Oktatasi Kozpont, 17, sz 
H-1185 Budapest

Calle Nunez Morgado 6-Bj 
Dc, 28036 Madrid

Plot No-C-04L, Cargo 
Terminal-1, Kempegowda 
International Airport, 
Devanahalli, Bangalore 
560300

First Floor, Riverside Two, 
43/49 Sir John Rogerson’s 
Quay, Dublin 2

Via Carducci 11, 20123, Milan

Anchoragelaan 50, 1118 LE 
Luchthaven Schiphol

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect (65%)

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Menzies Aviation  
(Lounge) B.V.

The Netherlands

Menzies Aviation (Luton) Ltd United Kingdom

Menzies Aviation  
(Mexico) S.A. de C.V.

Mexico

Menzies Aviation  
(Mumbai) Passenger Ltd

Menzies Aviation  
(Namibia) Proprietary Ltd

Mauritius

Namibia

Menzies Aviation  
(New Zealand) Ltd

New Zealand

Menzies Aviation (NL) Ltd

United Kingdom

Menzies Aviation (Oslo) AS Norway

Menzies Aviation  
(Poland) Sp. z o.o.

Menzies Aviation  
(Romania) S.A.

Poland

Romania

Menzies Aviation  
(Santo Domingo) Ltd

United Kingdom

Menzies Aviation 
(Schiphol) B.V.

Menzies Aviation  
(South Africa) (Cargo) 
Proprietary Ltd

Menzies Aviation  
(South Africa) (Cleaning) 
Proprietary Ltd

Menzies Aviation  
(South Africa) (Pty) Ltd

The Netherlands

South Africa

South Africa

South Africa

Menzies Aviation 
(Stockholm) AB

Sweden

Anchoragelaan 50, 1118 LE 
Luchthaven Schiphol

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Plaza Alamos Local 2, SM 
311, MZ 26 Lote 03-01 
Boulevard Luis Donaldo 
Colosio C.P. 77560, Cancun, 
Quintana Roo

5th Floor, Ebene Esplanade, 
24 Cybercity, Ebene

Bougain Villas, 78 Sam 
Mujoma Drive, Windhoek

George Bolt Memorial  
Drive, Auckland Airport, 
Auckland 2022

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Sigrid Undsets plass, 
Terminalen, 2060 
Gardermoen, 0235  
Ullensaker

ul. Sienna 72/3, 00-833 
Warsaw

Henri-Coanda International 
Airport, Calea Bucurestilor 
no 224E, Otopeni City, Ilfov

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Luna Arena, Herikerbergweg 
238, 1101 CM Amsterdam

Unit F4, CTX Business Park, 
Cape Town International 
Airport, Cape Town

Unit F4, CTX Business Park, 
Cape Town International, 
Airport, Cape Town

Unit F4, CTX Business Park, 
Cape Town International, 
Airport, Cape Town

Box 197, SE 190-45, 
Stockholm, Arlanda

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect (65%)

Indirect (65%)

Indirect (65%)

Indirect

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Financial StatementsShareholder InformationGovernance Reports Strategic Report Subsidiary, Joint Venture and Associate Undertakings continued

Subsidiary undertakings

Country of incorporation

Registered address

Direct or indirect holding  

(100% unless otherwise stated)

Subsidiary undertakings

Country of incorporation

Registered address

Menzies Aviation  
(Support Services) B.V.

Menzies Aviation 
(Support) B.V.

Menzies 
Aviation (Sverige) AB

Menzies Aviation 
(Sweden) AB

The Netherlands

The Netherlands

Sweden

Sweden

Menzies Aviation (Texas), Inc. United States

Menzies Aviation (UK) Ltd

United Kingdom

Menzies Aviation (USA), Inc.

United States

Menzies Aviation 
(Venezuela) S.A.

Venezuela

Menzies Aviation 
(Washington), Inc.

Menzies Aviation  
(Windhoek Lounge) (Pty) 
Ltd

United States

Namibia

Menzies Aviation 
Alicante UTE

Menzies Aviation 
Almeria UTE

Menzies Aviation 
Bermuda Ltd

Menzies Aviation Cargo 
(Bangalore) Ltd

Menzies Aviation Cargo 
(Hyderabad) Ltd

Menzies Aviation Cargo 
(Romania) S.R.L.

Spain

Spain

Bermuda

Mauritius

Mauritius

Romania

Menzies Aviation Colombia 
Holdings S.A.S.

Colombia

Menzies Aviation 
Colombia S.A.S.

Colombia

Menzies Aviation Contracts 
(NL) B.V.

Menzies Aviation Corporate 
Services Ltd

The Netherlands

United Kingdom

Anchoragelaan 50, 1118 LE 
Luchthaven Schiphol

Anchoragelaan 50, 1118 LE 
Luchthaven Schiphol

Box 197, SE 190-45, 
Stockholm, Arlanda

Box 51, 230 32 
Malmo, Sturup

251 Little Falls Drive, 
Wilmington, Delaware 19808

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

251 Little Falls Drive, 
Wilmington, Delaware 19808

Aeropuerto Internacional 
Simon Bolivar, Nivel 1,  
Sector 1, Maiquetia

251 Little Falls Drive, 
Wilmington, Delaware 19808

Bougain Villas, 78 Sam 
Mujoma Drive, Windhoek

Calle Nunez Morgado 6-Bj 
Dc, 28036 Madrid

Calle Nunez Morgado 6-Bj 
Dc, 28036 Madrid

Thistle House, 4 Burnaby 
Street, Hamilton HM 11

5th Floor, Ebene Esplanade, 
24 Cybercity, Ebene

5th Floor, Ebene Esplanade, 
24 Cybercity, Ebene

Henri-Coanda International 
Airport, Calea Bucurestilor 
no 224E, Otopeni City, Ilfov

Carrera 7, No 71 – 21 Torre A, 
Oficina 602, Bogota

Carrera 7, No 71 – 21 Torre A, 
Oficina 602, Bogota

Anchoragelaan 50, 1118 LE 
Luchthaven Schiphol

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Menzies Aviation Denmark 
Lounges A/S

Denmark

Menzies Aviation 
Deutschland Verwaltungs 
GmbH

Menzies Aviation Finance 
(USA) LLC

Menzies Aviation Fuelling 
Panama, Inc.

Germany

United States

Panama

Menzies Aviation Group 
(Philippines) B.V.

The Netherlands

Menzies Aviation 
Handling Ltd

United Kingdom

Menzies Aviation Holdings 
(Asia Pacific) Ltd

British Virgin Islands

Menzies Aviation Holdings 
(Australia) Pty Ltd

Australia

Menzies Aviation Holdings 
(Brasil) Ltda

Brazil

Menzies Aviation 
Holdings Ltd

United Kingdom

Menzies Aviation Holdings 
(Venezuela) S.A.

Venezuela

Menzies Aviation 
Hyderabad (Passenger) Ltd

Mauritius

Menzies Aviation, Inc.

United States

Menzies Aviation 
International Ltd

United Kingdom

Menzies Aviation Jerez UTE Spain

Menzies Aviation, 
Copenhagen Airport, 
Petersdalvej 13, 1st, 
2770 Kastrup

Carl-Theodor-Strasse 6, 
40213, Dusseldorf

251 Little Falls Drive, 
Wilmington, Delaware 19808

c/o Patton, Moreno & Asvat, 
Capital Plaza, 8th Floor, 
Roberto Motta Ave., Costa 
del Este, Panama City

Luna Arena,  
Herikerbergweg 238, 1101 CM 
Amsterdam

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Newhaven Corporate Services 
(BVI) Limited, 3rd Floor, Omar 
Hodge Building, Wickhams 
Cay I, PO Box 362, Road 
Town, Tortola

c/o Norton Rose Fulbright, 
Level 21, 111 Eagle Street, 
Brisbane QLD 4000

Avenida Nove de Julho no. 
4865, 5 Andar, Conjunto 51, 
Sala A, Sao Paulo

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Aeropuerto Internacional 
Simon Bolivar, Nivel 1, Sector 
1, Maiquetia

5th Floor, Ebene Esplanade, 
24 Cybercity, Ebene

251 Little Falls Drive, 
Wilmington, Delaware 19808

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Calle Nunez Morgado 6-Bj 
Dc, 28036 Madrid

Direct or indirect holding  

(100% unless otherwise stated)

Indirect

Indirect (75%)

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

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171

Financial StatementsShareholder InformationGovernance Reports Strategic Report Subsidiary, Joint Venture and Associate Undertakings continued

Subsidiary undertakings

Country of incorporation

Registered address

Direct or indirect holding  

(100% unless otherwise stated)

Subsidiary undertakings

Country of incorporation

Registered address

Direct or indirect holding  

(100% unless otherwise stated)

Menzies Aviation Leasing 
(Mexico) S.A. de C.V.

Mexico

Menzies Aviation Murcia-
San Javier UTE

Spain

Menzies Aviation plc

United Kingdom

Menzies Aviation Puerto 
Plata S.A.

Dominican Republic

Menzies Aviation Services 
(Asia Pacific) LLC

United States

Menzies Aviation 
Services Ltd

United Kingdom

Menzies Aviation Services SL  Spain

Menzies Aviation Services 
Venezuela S.A.

Venezuela

Menzies Aviation Spain SL

Spain

Menzies Aviation  
St. Maarten B.V.

Sint Maarten

Menzies Aviation Washing 
Denmark A/S

Denmark

Menzies Aviation Washing 
Oslo AS

Norway

Menzies Cargo Ltd

United Kingdom

Menzies Cargo Services Ltd United Kingdom

Plaza Alamos Local 2, SM 
311, MZ 26 Lote 03-01 
Boulevard Luis Donaldo 
Colosio C.P. 77560, Cancun, 
Quintana Roo

Calle Nunez Morgado 6-Bj 
Dc, 28036 Madrid

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

7 and 8 of General Gregorio 
Luperón, International 
Airport, Sosua, Puerto Plata

251 Little Falls Drive, 
Wilmington, Delaware 19808

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Calle Nunez Morgado 6-Bj 
Dc, 28036 Madrid

Aeropuerto Internacional 
Simon Bolivar, Nivel 1,  
Sector 1, Maiquetia

Calle Nunez Morgado 6-Bj 
Dc, 28036 Madrid

P.O. Box 2003, Princess 
Juliana Airport

Menzies Aviation, 
Copenhagen Airport, 
Petersdalvej 13, 1st, 2770 
Kastrup

Sigrid Undsets plass, 
Terminalen, 2060 
Gardermoen, 0235 
Ullensaker

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Menzies Client Solutions 
(USA), Inc.

United States

251 Little Falls Drive, 
Wilmington, Delaware 19808

Indirect

Menzies Client Solutions Ltd

United Kingdom

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Menzies Digital Ltd

United Kingdom

Menzies Distribution Ltd

United Kingdom

Menzies Express 
Baggage Ltd

United Kingdom

Menzies Group Holdings Ltd

United Kingdom

Menzies Parcels Ltd

United Kingdom

Menzies 
Security Services B.V.

The Netherlands

Menzies Select Ltd

United Kingdom

Menzies Services, Inc.

United States

Menzies Services Ltd

United Kingdom

Menzies Travel Media Ltd

United Kingdom

Menzies Wholesale Ltd

United Kingdom

Menzies World Cargo 
(Rotterdam) B.V.

Menzies World Cargo 
(Amsterdam) B.V.

The Netherlands

The Netherlands

Menzies World Cargo Ltd

United Kingdom

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road, 
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road, 
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 Lochside Avenue, 
Edinburgh Park, Edinburgh 
EH12 9DJ

Anchoragelaan 50, 1118 LE 
Luchthaven Schiphol

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

251 Little Falls Drive, 
Wilmington, Delaware 19808

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 Lochside Avenue, 
Edinburgh Park, Edinburgh 
EH12 9DJ

Brandenburghbaan 2b, 3045 
AK Rotterdam

Anchoragelaan 50, 1118 LE 
Luchthaven Schiphol

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Indirect

Indirect

Indirect

Indirect

Direct

Indirect

Indirect

Indirect

Indirect

Direct

Indirect

Direct

Indirect

Indirect

Indirect

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Subsidiary undertakings

Country of incorporation

Registered address

Direct or indirect holding  

(100% unless otherwise stated)

Subsidiary undertakings

Country of incorporation

Registered address

Direct or indirect holding  

(100% unless otherwise stated)

Menzies Worldwide 
Distribution Ltd

United Kingdom

Moose Aviation Services AB

Sweden

MPF Trustee Ltd

United Kingdom

Oban Express Parcel  
Service Ltd

United Kingdom

Ogden Aviation Services 
(Chile) Ltda

Chile

Ogden Cargo Ltd

United Kingdom

Orbital Mailing Ltd

United Kingdom

Orbital Mailing Services Ltd United Kingdom

Orbital Marketing Services 
Group Ltd

United Kingdom

Orbital Print Ltd

United Kingdom

Perth Cargo Centre Pty Ltd Australia

PlaneBiz 2015 Ltd 

New Zealand

PMD Healthcare Marketing 
Services Ltd

United Kingdom

Princes Street (Jersey) Ltd

Jersey

Reed Aviation Spain SL

Spain

2 Lochside Avenue, 
Edinburgh Park, Edinburgh  
EH12 9DJ

Box 2, 190 45 Stockholm, 
Arlanda

2 Lochside Avenue, 
Edinburgh Park, Edinburgh 
EH12 9DJ

2 Lochside Avenue, 
Edinburgh Park, Edinburgh 
EH12 9DJ

Est. Arturo Alessandri, 
Amunategui 277, 
3F, Santiago 

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

c/o Norton Rose Fulbright, 
Level 21, 111 Eagle Street, 
Brisbane QLD 4000

George Bolt Memorial  
Drive, Auckland Airport, 
Auckland 2022

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

47 Esplanade, 
St Helier JE1 0BD

Calle Nunez Morgado 6-Bj 
Dc, 28036 Madrid

Direct

Rose Street Nominees Ltd

United Kingdom

Indirect

Direct

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect (60%)

Indirect

Indirect

Indirect

Simplicity Ground 
Services, LLC

United States

Skycare Ltd

United Kingdom

Skyport Handling Ltd

United Kingdom

Skyport Handling 
Services Ltd

United Kingdom

Skystar Airport Services  
NZ Pty Ltd

New Zealand

Skystar Airport Services  
Pty Ltd

Australia

Southampton Airport 
Cargo Services Ltd

United Kingdom

Take One Media Ltd

United Kingdom

The London Cargo 
Centre Ltd

United Kingdom

Thistle Couriers Ltd

United Kingdom

The Menzies Group Ltd

United Kingdom

The Network  
(Field Marketing & 
Promotions) Company Ltd

United Kingdom

Top Attractions Ltd

United Kingdom

2 Lochside Avenue, 
Edinburgh Park, Edinburgh 
EH12 9DJ

251 Little Falls Drive, 
Wilmington, Delaware 19808

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

George Bolt Memorial  
Drive, Auckland Airport, 
Auckland 2022

c/o Norton Rose Fulbright, 
Level 21, 111 Eagle Street, 
Brisbane QLD 4000

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 Lochside Avenue, 
Edinburgh Park, Edinburgh 
EH12 9DJ

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Indirect

Direct

Indirect

Indirect

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175

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Notice of Annual General Meeting

Indirect

Indirect

Holding 

Indirect (49.6%)

Indirect (50%)

Indirect (40%)

Indirect (49%); 
100% of preference 
shares

Indirect (49%); 
100% of preference 
shares

Indirect (51%)

Subsidiary undertakings

Country of incorporation

Registered address

Direct or indirect holding  

(100% unless otherwise stated)

Wyng Group Ltd

United Kingdom

Wyng Roadflight Ltd

United Kingdom

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

2 World Business Centre 
Heathrow, Newall Road,  
London Heathrow Airport, 
Hounslow TW6 2SF

Joint venture and  
associate undertakings

Aircraft Service 
International Group 
Holdings (Thailand) Ltd

Country of incorporation

Registered address

Thailand

AMI Asia HK Ltd

China

ASIG Tanking (Thailand) 
Ltd

Thailand

Hyderabad Menzies Air 
Cargo Private Ltd

India

Menzies Aviation Bobba 
(Bangalore) Private Ltd

India

Menzies Bobba Ground 
Handling Services 
Private Ltd

India

Menzies Macau Airport 
Services Ltd

China

Swissport Menzies 
Handling PMR UTE

Worldwide Magazine 
Distribution Ltd

Spain

United Kingdom

Zaankracht Uitzendbureau 
Schiphol B.V. 

The Netherlands

7th-9th & 16th Floor, 
Bubhajit Building, 20 North 
Sathorn Road, Silom, 
Bangrak, Bangkok 10500

Room 1403, Causeway 
Commercial Building, 3  
Sugar Street, Causeway Bay, 
Hong Kong

7th-9th & 16th Floor, 
Bubhajit Building, 20 North 
Sathorn Road, Silom, 
Bangrak, Bangkok 10500

Air Cargo Terminal, Rajiv 
Gandhi International  
Airport, Shamshabad, 
Hyderabad 500409

Plot No-C-04L, Cargo 
Terminal-1, Kempegowda 
International Airport, 
Devanahalli, Bangalore 
560300

H.No.6-3-345/1/2, Flat No. 
102, Apurupa Classic, Road 
No. 1, Banjara Hills, 
Hyderabad 500034

Avenido de Aeroporto, 
Edificio Airport Logistic 
Business Centre, 1 andar,  
sala 52, Taipa, Macau

Avenida Central 25, 28042 
Madrid

Unit 1 Griffin Business Park, 
Walmer Way, Birmingham 
B37 7UX

Stationsplein 979, 1117 CE 
Schiphol

This document is important and requires your immediate attention. If you are in any doubt about what action 
you should take you are recommended to consult your independent financial adviser authorised under the 
Financial Services and Markets Act 2000 or, if outside the United Kingdom, another appropriately authorised 
financial adviser. If you have sold or transferred all of your ordinary shares in John Menzies plc, you should 
forward this document, together with accompanying documents, to the purchaser or transferee or to the 
stockbroker, bank or other agent through whom the sale or transfer was effected, for transmission to the 
purchaser or transferee. 

Notice is hereby given that the Annual General Meeting of John Menzies plc (the “Company”) will be held in the 
Waldorf Astoria Edinburgh – The Caledonian, Princes Street, Edinburgh, EH1 2AB on Friday 18 May 2018 at 2:00pm 
(the “Meeting”) to transact the following business:

Ordinary Resolutions
To consider and, if thought fit, pass Resolutions 1-15, each of which will be proposed as an ordinary resolution:

1. Report and Accounts
To receive the Annual Accounts of the Company for the financial year ended 31 December 2017, the Strategic 
Report and the Reports of the Directors and Auditor thereon.

2. Remuneration Report
To approve the Report on Directors’ Remuneration (excluding the Directors’ Remuneration Policy) as set out in  
the Annual Report and Accounts for the financial year ended 31 December 2017.

3. Dividend
To declare a final dividend of 14.5 pence per ordinary share in the Company for the financial year ended 
31 December 2017.

4–12. Election and re-election of directors
4.  To elect Philipp Joeinig as a director of the Company.

5.  To re-elect Paul Baines as a director of the Company.

6.  To re-elect Forsyth Black as a director of the Company.

7.  To re-elect Geoff Eaton as a director of the Company.

8.  To re-elect David Garman as a director of the Company.

9.  To re-elect John Geddes as a director of the Company.

Indirect (29%)

10. To re-elect Silla Maizey as a director of the Company. 

Indirect (19.5%)

Indirect (50%)

Indirect (30%)

11.  To re-elect Dermot Smurfit as a director of the Company.

12. To re-elect Giles Wilson as a director of the Company.

13. Re-appointment of auditor
To re-appoint Ernst & Young LLP as the Company’s auditor to hold office from the conclusion of this Meeting until 
the conclusion of the next general meeting at which Annual Accounts are laid before the Company.

14. Remuneration of auditor
To authorise the directors of the Company to fix the remuneration of the Company’s auditor.

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15. Authority to allot shares
That the directors of the Company (the “Directors”) be and are hereby generally and unconditionally authorised, 
pursuant to section 551 of the Companies Act 2006 (the “2006 Act”), to exercise all powers of the Company  
to allot shares in the Company and to grant rights to subscribe for, or to convert any security into, shares in the 
Company, such rights and shares together being “relevant securities”:

17. Purchase of own preference shares by the Company
That the Company be and is hereby authorised pursuant to section 701 of the Companies Act 2006 (the “2006 
Act”) to make market purchases (within the meaning of section 693(4) of the 2006 Act) of its own 9% cumulative 
preference shares of £1 each (“Preference Shares”), on such terms and in such manner as the directors of the 
Company may from time to time determine, provided that:

a)  otherwise than pursuant to paragraph (b) below, up to an aggregate nominal amount of £6,988,085 (such 

a)  the maximum number of Preference Shares hereby authorised to be purchased is 1,394,587, representing 100% 

amount to be reduced by the aggregate nominal amount of any equity securities (as defined by section 560  
of the 2006 Act) allotted under paragraph (b) below in excess of £6,988,085); and

of the issued Preference Share capital of the Company as at 30 March 2018;

b) the maximum price which may be paid for each such Preference Share under this authority shall be the 

higher of: 
i)  an amount equal to 110% of the average of the middle market quotations for any such Preference Share as 
derived from the London Stock Exchange Daily Official List for the five business days immediately prior to 
the date of conclusion of the contract for any such purchase; and

iI)  the amount stipulated by Article 5(1) of the EU Buy-back and Stabilisation Regulation 2003 (being the higher 
of the price of the last independent trade and the highest current independent bid for a Preference Share on 
the trading venues where the market purchases by the Company pursuant to the authority conferred by this 
Resolution 17 will be carried out), 

  and the minimum price which may be paid for any such Preference Share is £1, in each case exclusive of the 

expenses of purchase (if any) payable by the Company; and

c)  the authority hereby conferred shall expire (unless previously renewed, varied or revoked) at the conclusion of 
the next Annual General Meeting of the Company or, if earlier, at the close of business on 30 June 2019, except 
in relation to the purchase of Preference Shares for which a contract was concluded before the authority expired 
and which might or will be executed wholly or partly after its expiration and the Company may make such a 
purchase in pursuance of such contract as if the authority hereby conferred had not expired.

Approved and issued by the Board of Directors.

On behalf of the Board of Directors

John Geddes
Company Secretary & Director of Corporate Affairs
30 March 2018

b) comprising equity securities up to an aggregate nominal amount of £13,976,170 (such amount to be reduced by 
the nominal amount of any relevant securities allotted under paragraph (a) above) in connection with an offer 
by way of a rights issue to: (i) holders of ordinary shares in the capital of the Company in proportion (as nearly  
as may be practicable) to their respective holdings; and (ii) holders of equity securities in the capital of the 
Company as required by the rights of those securities or as the Directors otherwise consider necessary, but 
subject to such exclusions or other arrangements as the Directors may deem necessary or expedient to deal 
with treasury shares, fractional entitlements, record dates, legal or practical problems arising under the laws  
of any overseas territory or the requirements of any regulatory body or stock exchange or by virtue of shares 
being represented by depository receipts or any other matter;

and provided that (unless previously renewed, varied or revoked) this authority shall expire at the conclusion of  
the next Annual General Meeting of the Company or, if earlier, at the close of business on 30 June 2019 save that 
the Company shall be entitled to make offers or agreements before the expiry of such authority which would or 
might require relevant securities to be allotted after such expiry and the Directors shall be entitled to allot relevant 
securities pursuant to any such offer or agreement as if the authority conferred hereby had not expired. This 
authority is in substitution for and to the exclusion of all unexercised existing authorities previously granted to the 
Directors under the 2006 Act but without prejudice to any allotment of shares or grants of rights already made, 
offered or agreed to be made pursuant to such authorities.

Special Resolutions
To consider, and if thought fit, pass Resolutions 16 and 17, each of which will be proposed as a special resolution:

16. Purchase of own ordinary shares by the Company
That the Company be and is hereby authorised pursuant to section 701 of the Companies Act 2006 (the “2006 
Act”) to make market purchases (within the meaning of section 693(4) of the 2006 Act) of its own ordinary shares 
of 25p each (“Ordinary Shares”), on such terms and in such manner as the directors of the Company may from 
time to time determine, provided that:

a)  the maximum number of Ordinary Shares hereby authorised to be purchased is 8,385,702, representing 

approximately 10% of the issued ordinary share capital of the Company as at 30 March 2018; 

b) the maximum price which may be paid for each such Ordinary Share under this authority shall be the higher of: 
i)  an amount equal to 105% of the average of the middle market quotations for any such Ordinary Share as 

derived from the London Stock Exchange Daily Official List for the five business days immediately prior to 
the date of conclusion of the contract for any such purchase; and 

ii)  the amount stipulated by Article 5(1) of the EU Buy-back and Stabilisation Regulation 2003 (being the higher 
of the price of the last independent trade and the highest current independent bid for an Ordinary Share on 
the trading venues where the market purchases by the Company pursuant to the authority conferred by this 
Resolution 16 will be carried out), 

and the minimum price which may be paid for any such Ordinary Share is 25p, in each case exclusive of the 
expenses of purchase (if any) payable by the Company; and 

c)  the authority hereby conferred shall expire (unless previously renewed, varied or revoked) at the conclusion of 
the next Annual General Meeting of the Company or, if earlier, at the close of business on 30 June 2019 except  
in relation to the purchase of Ordinary Shares for which a contract was concluded before the authority expired 
and which might or will be executed wholly or partly after its expiration and the Company may make such a 
purchase in pursuance of such contract as if the authority hereby conferred had not expired.

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Explanatory Notes
The following information provides additional background information to several of the proposed Resolutions:

Resolution 2: Remuneration Report
In accordance with the provisions of the Companies Act 2006 (the “2006 Act”), the Company’s Report on 
Directors’ Remuneration (excluding the Directors’ Remuneration Policy (the “Remuneration Policy”)) will be  
put to an annual shareholder vote by ordinary resolution. This vote is advisory in nature and is in respect of the 
overall remuneration package which is in place for directors of the Company (the “Directors”) – it is not specific  
to individual levels of remuneration nor is the entitlement of a Director to remuneration conditional on the vote 
being passed.

The Remuneration Policy is, however, subject to a binding shareholder vote by ordinary resolution at least every 
three years. A new Remuneration Policy was proposed and approved at the Company’s annual general meeting 
(“AGM”) in May 2017, further details of which are set out on pages 69 to 73 of the Annual Report and Accounts 
2017. The Company cannot make a remuneration payment to a current or prospective Director or a payment for 
loss of office to a current or past Director unless such payment is consistent with the Remuneration Policy or has 
been approved by a resolution of the Company’s shareholders.

Resolutions 4-12: Election and re-election of Directors
Biographical details of the Directors to be elected or re-elected, as is the case, at this year’s AGM can be found on 
pages 52 and 53 of the Annual Report and Accounts 2017. Philipp Joeinig, having been appointed as a Director 
since last year’s AGM, will stand for election in accordance with the Company’s Articles of Association and, in 
accordance with the principles of good governance set out in the UK Corporate Governance Code, all other 
Directors who will continue following the AGM will seek re-election.

In proposing the election or re-election, as is the case, of the Directors, the Chairman has confirmed that, following 
rigorous internal performance evaluations (described on page 57 of the Annual Report and Accounts 2017), each 
individual continues to make an effective and valuable contribution to the Board and demonstrates commitment  
to their role.

Resolution 15: Authority to allot shares 
The Investment Management Association’s Share Capital Management Guidelines (the “IMA Guidelines”) permit, 
and regard as routine, an authority to allot up to two-thirds of a company’s existing issued share capital. They 
provide that any amount in excess of one-third of a company’s issued share capital should only be applied to fully 
pre-emptive rights issues.

At the Company’s AGM in May 2017, the Directors were given authority to allot shares in the capital of the Company 
up to an aggregate nominal amount of £13,941,418, representing approximately two-thirds of the Company’s issued 
ordinary share capital as at 24 March 2017. To the extent not utilised, this authority is due to expire at the end of this 
year’s AGM. 

It is considered appropriate that the Directors again be granted authority to allot shares in the capital of the 
Company up to a maximum nominal amount of £13,976,170, which amount represents approximately two-thirds  
of the Company’s issued ordinary share capital as at 30 March 2018 and thus complies with the IMA Guidelines. 
Accordingly, 27,952,340 ordinary shares of £0.25 each (“Ordinary Shares”), representing approximately one-third  
of the Company’s issued ordinary share capital, may be allotted pursuant to a fully pre-emptive rights issue.

The authority sought by Resolution 15 will last until the conclusion of the next AGM of the Company or, if earlier,  
the close of business on 30 June 2019. The Directors have no present intention of exercising this authority, although 
they have confirmed that should the power authorised in Resolution 15 be utilised then all Directors would stand for 
re-election at the next AGM (as they currently do in accordance with the principles of good governance).

As at 30 March 2018, the Company held 145,170 of its Ordinary Shares in Treasury. 

Resolutions 16 and 17: Authority to buy-back shares
Special Resolutions 16 and 17 give the Company authority to make market purchases of its Ordinary Shares and 9% 
cumulative preference shares (“Preference Shares”) in the market, as permitted by the 2006 Act. The authorities 
set the minimum and maximum prices and limit the number of Ordinary Shares that can be purchased to 8,385,702 
(representing approximately 10% of the issued Ordinary Shares as at 30 March 2018) and the number of Preference 
Shares to 1,394,587 (representing 100% of the issued Preference Shares as at 30 March 2018).

The authorities, if granted, will expire at the conclusion of the next AGM of the Company or, if earlier, at the  
close of business on 30 June 2019. The Directors have no present intention of exercising the authority to purchase 
the Preference Shares but will keep the matter under review, taking into account the financial resources of the 
Company, the Company’s share price and future funding opportunities. The authority would only be exercised if  
the Directors believed that to do so would result in an increase in earnings per share and would be in the interests 
of the Company’s shareholders generally.

As at 30 March 2018, the Company held 145,170 Ordinary Shares in Treasury. The Company may make purchases  
of its Ordinary Shares, taking into account the financial resources of the Company, the Company’s share price and 
future funding opportunities. No voting rights attach to Ordinary Shares whilst held in Treasury nor are dividends 
payable on them. The authority sought under Resolution 16 will only be exercised if the Directors believe that to do 
so would result in an increase in earnings per share and would be in the interests of the Company’s shareholders 
generally. Any purchase of Ordinary Shares would be by means of market purchase through the London 
Stock Exchange.

Recommendation
The Directors consider that all the above Resolutions are in the best interests of the Company and its shareholders 
as a whole and are most likely to promote the success of the Company. Accordingly, they unanimously recommend 
that you vote in favour of all proposed Resolutions.

Notes to the Notice of AGM
1.  Information about the AGM is available from the Company’s website found at www.johnmenziesplc.com.

2.  As a shareholder, you are entitled to appoint one or more proxies to exercise all or any of your rights to attend, 
speak and vote at the AGM. A proxy need not be a shareholder of the Company. You may appoint more than 
one proxy provided each proxy is appointed to exercise rights attached to different shares. You may not appoint 
more than one proxy to exercise the rights attached to any one share.

3.  A Form of Proxy is enclosed. To be valid, your Form of Proxy and any power of attorney or other authority, if 

any, under which it is signed or a notarially certified copy of that power of attorney or authority should be sent 
to Computershare Investor Services (“Computershare”) at The Pavilions, Bridgwater Road, Bristol BS99 6ZY so 
as to arrive no later than 48 hours before the commencement of the AGM. No amendments to, or submission or 
withdrawal of, any Form of Proxy shall be effective if lodged with Computershare less than 48 hours before the 
time appointed for the holding of the AGM or any adjourned meeting.

4.  It is possible for you to submit your proxy votes online. Further information on this service can be found on your 
Form of Proxy or, if you receive communications electronically, voting information will be contained within your 
email broadcast. 

5.  If you appoint a proxy, this will not prevent you attending the AGM and voting in person if you wish to do so.

6.  The right to vote at the AGM is determined by reference to the Company’s Register of Members as at the close 
of business on Wednesday 16 May 2018 or, if the AGM is adjourned, at 5:00pm on the day two days prior to the 
adjourned meeting. Changes to entries on the Register of Members after that time shall be disregarded in 
determining the rights of any shareholder to attend and vote at the AGM. 

7.  As a shareholder, you have the right to put questions at the AGM relating to the business being dealt with at 

the AGM.

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8.  Any person to whom this notice is sent who is a person nominated under section 146 of the 2006 Act to enjoy 
information rights (a “Nominated Person”) may, under an agreement between them and the shareholder by 
whom they were nominated, have a right to be appointed (or to have someone else appointed) as a proxy for 
the AGM. If a Nominated Person has no such proxy appointment right or does not wish to exercise it, they may, 
under any such agreement, have a right to give instructions to the shareholder as to the exercise of voting rights.

9.  The statement of the rights of shareholders in relation to the appointment of proxies in Notes 2, 3 and 4 above 

does not apply to Nominated Persons. The rights described in these paragraphs can only be exercised by 
shareholders of the Company.

10. As at 30 March 2018, the issued ordinary share capital of the Company comprised 84,002,198 Ordinary Shares 

and the Company held 145,170 of these Ordinary Shares in Treasury. Each Ordinary Share carries the right to one 
vote at a general meeting of the Company and, therefore, the total number of voting rights in the Company as 
at 30 March 2018 is 83,857,028.

16. It is possible that, pursuant to requests made by shareholders of the Company under section 527 of the 2006 
Act, the Company may be required to publish on a website a statement setting out any matter relating to: (i)  
the audit of the Company’s accounts (including the auditor’s report and the conduct of the audit) that are to be 
laid before the AGM: or (ii) any circumstances connected with an auditor of the Company ceasing to hold office 
since the previous meeting at which annual accounts and reports were laid in accordance with section 437 of 
the 2006 Act. The Company may not require the shareholder requesting any such website publication to pay  
its expenses in complying with sections 527 or 528 of the 2006 Act. Where the Company is required to place  
a statement on a website under section 527 of the 2006 Act, it must forward the statement to the Company’s 
auditor not later than the time when it makes the statement available on the website. The business which may 
be dealt with at the AGM includes any statement that the Company has been required to publish on a website 
under section 527 of the 2006 Act. 

17. You may not use any electronic address provided either in this Notice of AGM or any related documents to 

communicate with the Company for any purpose other than as expressly stated.

11.  CREST members who wish to appoint a proxy or proxies by utilising the CREST electronic proxy appointment 
service may do so for the AGM and any adjournment(s) thereof by utilising the procedures described in the 
CREST Manual. CREST personal members or other CREST sponsored members, and those CREST members 
who have appointed a voting service provider(s), should refer to their CREST sponsor or voting service 
provider(s), who will be able to take the appropriate action on their behalf.

Documents
The following documents will be available for inspection during usual business hours on any day (except Saturday, 
Sunday and Bank Holidays) from the date of sending this Notice of AGM up to and including the date of the AGM 
at the registered office of the Company and at the offices of the Company’s solicitors, Dentons UKMEA LLP, at One 
Fleet Street, London EC4M 7RA: 

(a) copies of the Directors’ service contracts with the Company; and

(b) the terms of appointment of the Non-Executive Directors of the Company.

On the date of the AGM, these documents will be available for inspection at the venue of the AGM from 12 noon 
until the conclusion of the AGM.

12. In order for a proxy appointment made by means of CREST to be valid, the appropriate CREST message  
(a “CREST Proxy Instruction”) must be properly authenticated in accordance with Euroclear UK & Ireland 
Limited’s specifications and must contain the information required for such instructions, as described in the 
CREST Manual. The message must be transmitted so as to be received by the issuer’s agent (ID 3RA50) so  
as to arrive no later than 48 hours before the commencement of the AGM or any adjourned meeting. For  
this purpose, the time of receipt will be taken to be the time (as determined by the timestamp applied to the 
shareholder information message by the CREST Applications Host) from which the issuer’s agent is able to 
retrieve the message by enquiry to CREST in the manner prescribed by CREST.

13. CREST members and, where applicable, their CREST sponsors or voting service providers should note that 

Euroclear UK & Ireland Limited does not make available special procedures in CREST for any particular messages. 
Normal system timings and limitations will therefore apply in relation to the input of CREST Proxy Instructions. It is 
the responsibility of the CREST member concerned to take (or, if the CREST member is a CREST personal member 
or sponsored member or has appointed a voting service provider(s), to procure that their CREST sponsor or voting 
service provider(s) take(s)) such action as shall be necessary to ensure that a message is transmitted by means of 
the CREST system by any particular time. In this connection, CREST members and, where applicable, their CREST 
sponsors or voting service providers are referred, in particular, to those sections of the CREST Manual concerning 
practical limitations of the CREST system and timings.

14. The Company may treat as invalid a CREST Proxy Instruction in the circumstances set out in Regulation 35(5)(a) 

of the Uncertificated Securities Regulations 2001.

15. Under section 338 of the 2006 Act, shareholders may require the Company to give, to shareholders of the 

Company entitled to receive this Notice of AGM, notice of a resolution which may properly be moved and is 
intended to be moved at the AGM. Under section 338A of the 2006 Act, shareholders may request the Company 
to include in the business to be dealt with at the AGM any matter (other than a proposed resolution) which may 
properly be included in the business. 

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Internet
The Company operates a website which can be found at www. johnmenziesplc.com. This site is regularly updated  
to provide you with information about the Company and its Operating Divisions. In particular, all of the Company’s 
press releases and announcements can be found on this site together with copies of its Annual Reports and Accounts. 

John Menzies plc Investor Relations App
The Company has an Investor Relations App for iPhone and iPad users. The App provides users with the Company’s 
latest share price, regulatory and business news, annual/interim reports and presentations. The App can be downloaded 
via the Company’s website or by visiting your App store.

Share Register and Shareholder Enquiries
Any enquiry concerning your shareholding should be directed to the Company’s Registrar, Computershare Investor 
Services PLC (“Computershare”), and should clearly state your name, address and Shareholder Reference Number 
(“SRN”). The contact details are as follows:

Telephone: 

+44 (0) 370 703 6303

Web: 

Email: 

Write: 

www.investorcentre.co.uk

www.investorcentre.co.uk/contactus

The John Menzies plc Registrar, Computershare Investor Services PLC, The Pavilions, 
Bridgwater Road, Bristol BS99 6ZZ

Computershare should be notified promptly in writing of any change in a shareholder’s address. Computershare’s 
online Investor Centre also enables you to view your shareholding and update your address and payment instructions 
online. You can register at www.investorcentre.co.uk. In order to register, you will need your SRN which you can find 
on your share certificate or dividend confirmation.

Share Price
The current price of the Company’s ordinary shares of £0.25 each (the “Ordinary Shares”) can be viewed on the 
Company’s website at www.johnmenziesplc.com.

Telephone Share Dealing Service
A share dealing service has been arranged with Stocktrade which provides a simple way of buying or selling  
shares in the Company. To use this service you should call the following telephone number and quote reference 
‘John Menzies plc dial and deal’:

Telephone: 

+44 (0) 131 240 0414

Commission for this share dealing service will be at a rate of 1% and will be subject to a minimum fee of £25. 
Additionally, UK share purchases will be subject to a 0.5% stamp duty charge whilst a levy of £1.00 will be imposed 
by the Panel for Takeovers and Mergers for single trades in excess of £10,000. 

You will be required to pay for any shares purchased by debit card at the time of the transaction. You must 
therefore ensure you have sufficient cleared funds available in your debit card account to pay for the shares in full.

ShareGift
If you only have a small number of shares which may be uneconomic to sell, you may wish to consider donating 
them to the charity ShareGift (Registered Charity No. 1052686) which specialises in accepting such shares as 
donations. There are no implications for UK Capital Gains Tax purposes (no gain or loss) on gifts of shares to 
charity and it is also possible to obtain income tax relief. If you wish to do this then the details are as follows:

Telephone: 

+44 (0) 20 7930 3737

Web: 

Email: 

www.sharegift.org

help@sharegift.org

Analysis of Shareholdings
At 31 December 2017

Shareholding (Ordinary Shares)

1-1,000
1,001-5,000
5,001-10,000
10,001-100,000
Over 100,000

Total

Number of 
shareholders

Percentage of 
shareholders

Total number of 
Ordinary Shares 
held

Percentage of 
Ordinary Shares 
held

2,930
461
63
119
78

3,651

80.24
12.63
1.73
3.26
2.14

678,942
962,042
467,050
4,369,136
77,478,781

0.80
1.15
0.56
5.20
92.29

100.00

83,955,951

100.00

Payment of Dividends
It is in the interests of both the Company and its shareholders for dividends to be paid directly into bank or building 
society accounts. Any shareholder who wishes to receive dividends in this way should contact Computershare to 
obtain a dividend mandate form.

9% Cumulative Preference Shares
Dividends will be paid on 29 March 2018 and 1 October 2018.

Ordinary Shares
A final dividend of 14.5p per Ordinary Share was proposed by the Directors on 13 March 2018 and, subject to 
shareholder approval, will be paid on 2 July 2018 to shareholders on the Company’s Register of Members as at the 
close of business on 25 May 2018.

Any interim dividends for the financial year ended 31 December 2018 will be paid on 16 November 2018 to shareholders 
on the Company’s Register of Members as at close of business on 19 October 2018.

Investor Relations
For any Investor Relations enquiries, please contact the Company by one of the following means:

Telephone: 

+44 (0) 131 225 8555

Email: 

Write: 

investor.relations@johnmenziesplc.com

John Menzies plc, 2 Lochside Avenue, Edinburgh Park, Edinburgh EH12 9DJ, marked 
for the attention of John Geddes, Company Secretary & Director of Corporate Affairs

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Corporate Calendar
(Provisional dates)

13 March 2018

29 March 2018

5 April 2018

18 May 2018

25 May 2018

2 July 2018

14 August 2018

1 October 2018

Preliminary announcement of Annual Results

Payment of dividend on Preference Shares

Annual Report and Accounts and Notice of AGM released

AGM

Record date for final dividend on Ordinary Shares

Payment of final dividend on Ordinary Shares

Announcement of Interim Results

Payment of dividend on Preference Shares

19 October 2018

Record date for interim dividend on Ordinary Shares

16 November 2018

Payment of interim dividend on Ordinary Shares

General Information continued

Principal Advisers
Auditors
Ernst & Young LLP
3rd Floor, 144 Morrison Street
Edinburgh EH3 8EB

Corporate advisers and joint broker
Numis Securities Limited
The London Stock Exchange Building
10 Paternoster Row
London EC4M 7LT

Joint broker
Shore Capital Stockbrokers Limited
Bond Street House
14 Clifford Street
London W1S 4JU

Principal business address
John Menzies plc
2 Lochside Avenue
Edinburgh Park 
Edinburgh EH12 9DJ

Telephone: 
Email: 

+44 (0) 131 225 8555
info@johnmenziesplc.com

Menzies Aviation
2 Lochside Avenue
Edinburgh Park 
Edinburgh EH12 9DJ

Telephone: 

+44 (0) 131 467 8070

Menzies Distribution
2 Lochside Avenue
Edinburgh Park 
Edinburgh EH12 9DJ

Telephone: 

+44 (0) 131 467 8070

186

John Menzies plc Annual Report and Accounts 2017

John Menzies plc Annual Report and Accounts 2017

187

Shareholder InformationFinancial StatementsGovernance Reports Strategic Report  
Notes

188

John Menzies plc Annual Report and Accounts 2017

Shareholder InformationFinancial StatementsGovernance Reports Strategic Report JOHN MENZIES PLC
Registered office:
2 Lochside Avenue
Edinburgh Park
Edinburgh EH12 9DJ
Tel: +44 (0) 131 225 8555
Fax: +44 (0) 131 220 1491
Email: info@johnmenziesplc.com
Web: www.johnmenziesplc.com
Registered in Scotland with 
company number SC34970