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JTC

jtc · LSE Financial Services
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Ticker jtc
Exchange LSE
Sector Financial Services
Industry Asset Management
Employees 501-1000
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FY2018 Annual Report · JTC
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S T R O N G E R   T O G E T H E R

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C E L E B R A T I N G   O V E R 
3 0   Y E A R S   O F   G R O W T H

In March 2018, JTC secured a premium listing on the main 
market of the London Stock Exchange. This milestone marked the 
beginning of an exciting new chapter for the Group, and another 
phase in a growth story that started over 30 years ago.

20 19

2 0 1 7
 › We acquire Merrill Lynch 
Wealth Management’s 
International Trust and 
Wealth Structuring (BAML) 
business, strengthening 
the depth of our global 
offering and commitment 
to the Americas. 
JTC moves to new global 
headquarters, JTC House 
in Jersey.

 ›

J T C   T O D A Y
 ›

JTC acquires Exequtive Partners 
in Luxembourg (post period end, 
25 March 2019)

1 9 9 1
 › Current CEO,  

Nigel Le Quesne, 
joins the firm as  
its fifth employee.

1 9 9 8
 › The first 

JTC Employee  
Benefit Trust (EBT) is 
formed, establishing 
JTC’s approach that   
‘every employee is 
an owner’. 

1 98 7

 › The business 
is established 
in Jersey.

2 0 0 1   –   2 0 1 1
 ›

JTC establishes 
operations in 
the UK, BVI, 
Switzerland, 
Luxembourg 
and Guernsey. 

2 0 0 8
 › A management 

buy-out results in 
the Group being 
wholly owned 
by management 
and staff. 

2 0 1 0
 ›

JTC makes its 
first acquisition 
in Jersey.

2 0 1 2
 › CBPE Capital 
invests in 
JTC, holding a 
minority interest 
in the business. 
This enables 
the Group to 
embark on its 
‘local to global’ 
expansion strategy.

2 0 1 3
 › The Group establishes an 
alliance with Kensington 
Trust Group, providing 
coverage in Hong Kong, 
Labuan, Malaysia, New 
Zealand and Singapore.

2 0 1 4
 › New ‘Equity for All’ 

(E4A) scheme launches, 
enhancing shared 
ownership opportunities 
for all employees.

2 0 1 5
 › We acquire a corporate 
services business in 
Luxembourg, and a fund 
administration business from 
GAM in the Cayman Islands. 
 › The Group acquires Kleinwort 
Benson’s fund administration 
business, taking employee 
numbers to over 450, and 
strengthening the Group’s 
position as a global provider 
in fund administration. 

2 0 1 8
 ›

JTC PLC lists on the main 
market of the London 
Stock Exchange. The Group 
acquires Van Doorn in 
the Netherlands and 
also Minerva, which adds 
additional depth to several 
existing JTC locations and 
a new Middle East base 
in Dubai. 

 
W E   A R E   J T C

JTC is an award-winning provider of fund, corporate and  
private client services to institutional and private clients. 

Founded in 1987, we have over 700 people working across  
our global office network and are trusted to administer more  
than $110 billion of client assets. 

The principle of true shared ownership for all employees is 
fundamental to our culture and aligns us completely with the best 
interests of our clients and other stakeholders. 

C O N T E N T S

Chief Executive Officer’s Review 

S T R A T E G I C   R E P O R T
1  Highlights
2  Our business at a glance
6 
14  Our Market Drivers
16  Our Business Model
18  Strategy in Action
24  Key Performance Indicators
28  Risk Management
30  Risks and Uncertainties
33  Principal Risks and Uncertainties
35  Our Resources and Relationships
46  Chief Financial Officer’s Review

G O V E R N A N C E
52  Chairman’s Introduction
56  Leadership and Effectiveness
63  Viability Statement
69  Nomination Committee Report
72  Audit and Risk Committee Report
79  Remuneration Committee Report
90  Directors’ Report

 › Chief Executive Officer’s Review page 6

F I N A N C I A L   S T A T E M E N T S
100 Consolidated Income Statement
101 Consolidated Statement of Comprehensive Income
102 Consolidated Balance Sheet
103 Consolidated Statement of Changes in Equity
104 Consolidated Cash Flow Statement
105 Notes to the Consolidated Financial Statements
154 Glossary

 › Our resources and relationships page 35

H I G H L I G H T S

 › For more information see page 46

U N D E R L Y I N G   E B I T D A   ( £ ) *

A D J U S T E D   D I L U T E D   E P S   ( P ) * *

R E V E N U E   ( £ )

£7 7. 3M 

£2 3. 8M 

2 0 1 7   £ 5 9 . 8 M

2 0 1 7   £ 1 4 . 4 M

1 8. 4P 

2 0 1 7   1 3 . 8 P

S T A T U T O R Y   E B I T D A   ( £ )

D I L U T E D   E P S ( P )

F I N A L   D I V I D E N D   P E R   S H A R E ( P )

N E T   D E B T   ( £ )

£5 .3 M

(3 .9P )

2. 0P

2 0 1 7   £ 9 . 6 M 

2 0 1 7   ( 7 . 0 P )

(£ 48 .7 M)

2 0 1 7   ( £ 4 2 . 5 M )

* 

Items classified as non-underlying are as detailed in Note 10 of the financial statements. Non-underlying items are defined as specific 
items that the Directors do not believe will recur in future periods. The 2018 results reflect the pre listing capital structure up to 14 March 
2018 and the subsequent structure post IPO. 

**  Adjusted  diluted  EPS  is  the  loss  for  the  year  adjusted  to  remove  the  impact  of  non-underlying  items  within  EBITDA,  amortisation  of 
customer contracts, other gains, share of profits from equity accounted investees, finance income, loan note interest, amortisation of loan 
arrangement fees and unwinding of NPV discounts. 

F I N A N C I A L   H I G H L I G H T S

S T R A T E G I C   H I G H L I G H T S

Revenue up 29.3% reflecting a good combination of organic growth 

Net organic growth of 8.7% with £9.7m of new business won 

and growth from acquisitions. Underlying EBITDA margin increased 

from existing and new clients and strong organic new business 

materially to 30.9% (2017: 24.1%) ahead of expectations due 

enquiry pipeline of £32m at 31 December 2018 (2017: £25.6m). 

to the focus on improving profitability levels across the Group. 

Successfully acquired Van Doorn and Minerva in 2018 and post 

Strong performance by both Institutional Client Services (ICS) and 

period end acquired Exequtive Partners, a Luxembourg based provider 

Private Client Services (PCS) Divisions. 

of corporate and related fiduciary services. Well positioned to take 

advantage of further consolidation opportunities.

A L T E R N A T I V E   P E R F O R M A N C E   M E A S U R E S

In order to assist the reader’s understanding of the financial performance of the Group in this period of significant change, alternative 

performance measures (‘APMs’) have been included to ensure consistency with the IPO prospectus and to better reflect the underlying activities 

of the Group excluding specific non-recurring items as set out in note 10 (page 117). As explained in the Company Prospectus, underlying EBITDA 
margin is the main profitability comparator used within the Fund and Trust Administration market. The Group appreciates that APMs are not 

considered to be a substitute for or superior to IFRS measures but believes that the selected use of these may provide stakeholders with additional 

information which will assist in the understanding of the business.

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
O U R   B U S I N E S S   A T   A   G L A N C E

JTC is a leading independent and international  
provider of fund, corporate and private client services. 

O U R   G L O B A L   R E A C H

JTC has a highly qualified and multi-lingual team of  
more than 700 professionals providing a global service  
to our clients from a network of 20 offices.

O U R   P E O P L E

700+

O U R   S T R U C T U R E

Our business is organised into two reporting Divisions each of 
which has a global footprint. Cross-selling opportunities exist 
between the services we offer and the jurisdictions from which we 
deliver those services. 

I N S T I T U T I O N A L   C L I E N T   S E R V I C E S   ( I C S )   D I V I S I O N

P R I VAT E   C L I E N T   S E R V I C E S   ( P C S )   D I V I S I O N

Provides  fund  and  corporate  administration  services  to  institutional 

Provides  trust  and  corporate  administration  services  to  meet  the 

clients, primarily fund managers, listed companies and multinationals. 

personal  and  business  needs  of  private  clients,  including  HNW  and 

UHNW  individuals  and  families,  as  well  as  family  and  private  offices, 

and international wealth management firms. 

V I S I O N : Be acknowledged as a top-tier global provider of fund and 
corporate services. 

V I S I O N : Be recognised as the best private client practice in the world. 

R E V E N U E 

G R O U P   T O T A L

R E V E N U E 

G R O U P   T O T A L

£43.4 m

56.1%

£33. 9 m

43.9%

O U R   T W O   R E P O R T I N G   D I V I S I O N S   P R O V I D E   C L I E N T   S E R V I C E S   A C R O S S   T H R E E   

S E R V I C E   L I N E S  W I T H ,   I N   E F F E C T ,   E A C H   O F   I C S   A N D   P C S   P R O V I D I N G   C O R P O R AT E   

S E R V I C E S   T O   T H E I R   R E S P E C T I V E   C L I E N T   G R O U P S .

F U N D   S E R V I C E S

C O R P O R A T E   S E R V I C E S

P R I VA T E   W E A L T H   S E R V I C E S 

28%

40%

32%

Fund Services administers a wide variety of listed and 
unlisted funds across a diverse range of asset classes, 
including real estate, private equity, renewables, hedge, 
debt and other alternatives. Clients include a broad 
spectrum of fund managers from market entrants to 
large institutions. We provide support throughout the 
entire lifespan of a fund, from establishment to valuation, 
including ongoing reporting and regulatory compliance. 

Corporate Services provides company secretarial and 
administration  services  to  a  broad  range  of  clients, 
including SMEs, public companies, multinationals and 
sovereign wealth funds. We also service private and 
family offices and individual private clients who require 
a  corporate  service  for  business  and  investments. 
Different structures provided include real estate holding 
vehicles, investment holding vehicles, joint ventures 
and acquisition structures. We also provide services 
for pension and employee share plans. 

Private  Wealth  Services  include  the  formation  and 
administration of vehicles such as trusts, companies 
and partnerships on behalf of predominantly HNWIs 
and  UHNWIs  and  their  families  and  also  dedicated 
private  and  family  offices.  We  also  provide  Private 
Wealth Services to large institutions, such as banks, as 
an independent third party provider. We specialise in 
a holistic approach to protecting and nurturing private 
capital in real estate, financial and non-financial assets 
across countries and generations. 

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
L E A D I N G   T O G E T H E R

Leadership takes courage, confidence and commitment. 
We understand that our clients want more than just a 
service provider, they want to work with a partner that is as 
committed to their long-term success as they are.

Courageous. Confident. Committed. Leading. 

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSC H I E F   E X E C U T I V E   O F F I C E R ’ S   R E V I E W

A N O T H E R   Y E A R   O F   F O C U S E D 
G R O W T H   A N D   I M P R O V E M E N T

W H Y   I N V E S T   I N   J T C ?

C H I E F   E X E C U T I V E   O F F I C E R
N I G E L   L E   Q U E S N E

We are very pleased with our first full  
year results since listing and in particular  
the improvement we delivered in our  
profit margin. Both Divisions have  
performed well and we are pleased with  
the contribution from acquisitions and  
progress with their integration onto the  
JTC platform. The fundamental drivers for  
our sector remain strong and we have a  
positive outlook for 2019.

We are delighted to present our first full year results as a listed company. 

While  we  are  new  to  the  public  markets,  JTC  has  a  proud  history  spanning 

more than 30 years and a track record of success built on the foundation of 

our shared ownership culture, which aligns the interests of all our stakeholders 

for the long term. Our progress is driven by a combination of highly motivated 

staff,  continuous  organic  growth,  the  ability  to  complete  intelligent  and 

value  enhancing  acquisitions  and  above  all,  a  commitment  to  client  service 

excellence delivered via a platform that is global and scalable. 

We believe it is this combination of our successful history, our clear growth 

strategy and our positive momentum that has led to a strong set of results 

in 2018 and we are pleased with what the Group has achieved since its IPO. 

At JTC we are a progressive business. We seek to advance through a process 

of evolution rather than revolution and this approach has served us well for 

more  than  three  decades  and  through  periods  of  substantial  change  in  the 

wider  business  environment.  However,  we  pride  ourselves  on  never  being 

complacent and understand that to stand still would be to go backwards. 

C O N S I S T E N T   P E R F O R M A N C E   A N D 

W E L L - I N V E S T E D   B U S I N E S S   W I T H   C A P A C I T Y 

C O N T I N U A L   G R O W T H

T O   S U P P O R T   C O N T I N U E D   G R O W T H

We have grown our revenue through organic expansion for 31 

We  invest  in  our  expertise  and  infrastructure  steadily  and 

consecutive  years,  complemented  by  a  successful  acquisition 

prudently as we grow, avoiding step changes to our cost base. 

strategy since 2010.

Our structure and scale can support further growth at limited 

additional  cost.  Our  fixed  cost  base  provides  the  potential  to 

H I G H - Q U A L I T Y   R E C U R R I N G   R E V E N U E S 

improve margins as revenue grows. 

We  have  visibility  of  cash  flow,  with  predictable,  non-cyclical 

revenues from long-term client relationships.

S T R O N G   O N   C O M P L I A N C E   A N D   R I S K 

M A N A G E M E N T

D I V E R S I F I E D   C L I E N T S ,   S E R V I C E S   A N D 

This  is  fundamental  to  our  success  in  an  industry  where  the 

J U R I S D I C T I O N S

ability to manage risk is key. JTC has a sophisticated and well-

This  diversification  protects  us  against  a  downturn  in  trading 

established  compliance  and  risk-management  system,  and 

conditions in any single market. Our largest client contributes 

relationships with all relevant regulators.

2.9 per cent of revenue, our largest ten clients just 14 per cent. 

E X P E R I E N C E D   M A N A G E M E N T   T E A M 

D E M A N D   C R E A T E D   B Y   

The  senior  management  team  has  strength  and  depth,  and  is 

L O N G - T E R M   M A R K E T   T R E N D S

involved  directly  in  winning  new  business,  maintaining  client 

These include the increasingly complex regulatory environment, 

relationships and successful acquisitions. We have a number of 

which  encourages  outsourcing  to  a  specialist  to  reduce  costs 

high potential employees and there is a clear framework in place 

and  ensure  compliance.  Also,  the  demand  for  international 

for identifying and developing future generations of leadership. 

structures  is  increasing,  and  we  can  serve  these  through  our 

presence in multiple jurisdictions.

S H A R E D   O W N E R S H I P   C U L T U R E

A   H I S T O R Y   O F   S U C C E S S F U L 

A C Q U I S I T I O N ,   W I T H   F U R T H E R 

C O N S O L I D A T I O N   P O T E N T I A L 

Our culture is built around the principle of shared ownership to 

ensure all our people are able to share in the success of the Group. 

The first JTC Employee Benefit Trust (EBT) was created in 1998 

and gave the whole team a direct stake in the business. We have 

We have a successful record of identifying and buying suitable 

maintained this culture ever since through the development and 

companies,  having  completed  16  acquisitions  since  2010. 

evolution of our ‘Ownership for All’ programmes.

Our  operating  platform  supports  their  quick  and  efficient 
integration  with  minimal  disruption.  The  fragmented  market 

offers  further  acquisition  opportunities,  and  this  strategy  will 

continue to be an important part of our growth.

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSC H I E F   E X E C U T I V E   O F F I C E R ’ S   R E V I E W
C O N T I N U E D

We  believe  that  we  are  represented  in  the  key  jurisdictions  required  for 

These  results  were  achieved  through  a  combination  of  net  organic  growth 

steady stream of acquisition opportunities. It is core to our approach that any 

The  post  period  end  acquisition  of  Exequtive  Partners  adds  significant  scale 

our  business.  We  rigorously  assess  the  competence  of  our  business  in  each 

of 8.7% and the positive contribution of the two acquisitions made in 2017; 

acquisition  has  to  fit  culturally  and  that  the  rationale  for  the  acquisition  is 

in the key ICS jurisdiction of Luxembourg and we also see opportunities for 

jurisdiction against a number of key criteria. Depending upon that assessment 

New  Amsterdam  Cititrust  (NACT)  and  the  Bank  of  America  Merrill  Lynch 

about more than just the numbers. We invest in quality businesses with great 

further acquisitions due to specific market dynamics in the region. 

we  invest  in  infrastructure,  people  and  review  acquisition  opportunities. 

International  Trust  and  Wealth  Structuring  (BAML)  business  as  well  as  the 

people that provide excellent service to clients. 

In jurisdictions where we see further potential we have specific plans for how 

part-year  contribution  from  the  two  acquisitions  made  in  2018,  Van  Doorn 

During the year, the Division was boosted by a number of senior hires including 

we are going to enhance our position in those markets. 

and Minerva. 

Our continuing investment in scalable infrastructure and our proven disciplined 

a Head of Business Development for Institutional Client Services & the US, a 

approach to the integration process, coupled with the skill of the team, gives 

new Managing Director in London for the UK business and the leadership team 

At JTC our goal is to continue to build an outstanding business for the long 

Importantly,  we  have  delivered  as  predicted  on  the  key  objective  we  set 

us  both  the  capability  and  bandwidth  to  continue  to  consider  both  smaller 

from the Van Doorn acquisition. 

term  where  high  standards  are  coupled  to  entrepreneurial  spirit  and  the 

ourselves at the time of IPO, which was to improve significantly the underlying 

‘bolt-ons’  and  larger  acquisitions  on  a  regular  basis.  The  two  acquisitions 

commitment to become a better business for all stakeholders every single day. 

EBITDA  margin.  We  achieved  a  2018  result  of  30.9%  (+6.8pp)  which  was 

executed in 2018, Van Doorn and Minerva, demonstrate this. 

Moving into 2019 we are pleased that Tony Whitney, Head of our ICS Division, 

F I N A N C I A L   H I G H L I G H T S

Divisions, the full integration of acquisitions made in 2017 and the positive 

It is important to acknowledge that some acquisition opportunities fell away 

Tony  brings  over  20  years  of  JTC  experience  to  his  new  post  and  will  work 

Our full year results are in line with our expectations at the time of listing in 

progress made with integrating acquisitions made in 2018 (statutory EBITDA 

in  2018,  even  after  progressing  to  advanced  stages  of  negotiation,  and  we 

across both Divisions to support and drive our organic and inorganic growth 

March 2018 and slightly ahead of consensus expectations. In comparing to the 

margin fell to 6.8% (2017: 16.1%) as a result of the one-off costs incurred). 

regard this as a positive sign of the rigour with which we apply our disciplined 

strategies. Replacing Tony as the new Head of the ICS Division will be Jonathan 

previous year, Group revenue increased by 29.3% to £77.3m and underlying 

approach to inorganic growth. We are not afraid to walk away from deals that 

Jennings, who joined the Group as Managing Director of the UK business in 

EBITDA by 65.3% to £23.8m (statutory EBITDA decreased by 45% to £5.3m). 

G R O W T H   B Y   A C Q U I S I T I O N

do not meet our exacting criteria at all stages of the transaction. 

2018 and who will combine both roles moving forward, continuing to be based 

achieved  through  improvements  to  the  scalable  operating  models  of  both 

will take up the new role of Chief Commercial Officer for the Group from April. 

Although statutory EBIT for the year was £0.6m, a decrease of 90.7% from 
2017 (£6.8m), this is after incurring the following one-off costs:

An important component of our strategy is to continue to supplement organic 
growth with acquisitions. JTC has a successful track record of executing deals 

Post period end, we acquired Exequtive Partners, a Luxembourg based provider 

in London. 

 > A capital distribution (£13.2m) from “JTC EBT 12” to all staff as 

and proven methodology, together with our ability to source, negotiate and 

add significant scale in a key jurisdiction and will be complementary to the 

In  2018  the  PCS  Division  accounted  for  43.9%  of  Group  turnover  (39.7% 

a result of our IPO relating to our previous share structure

integrate acquisitions swiftly and efficiently. 

Van Doorn acquisition within the Benelux region. 

in  2017).  Gross  revenue  showed  a  43%  increase  in  the  year  to  £33.9m 

which enhance our core business and we are well placed to leverage our ability 

of administration services to corporate and fund clients. The acquisition will 

P R I VA T E   C L I E N T   S E R V I C E S   ( P C S )   D I V I S I O N

 > Acquisition and integration costs (£4.3m)

 > Costs associated with the IPO (£1.0m)

The  opportunity  is  supported  by  both  the  trend  towards  consolidation  in 

Our acquisition pipeline remains healthy with a number of opportunities of 

(2018: £11.3m vs 2017: £6.3m). 

(2017:  £23.7m)  and  79.6%  increase  in  underlying  EBITDA  in  the  year 

 > Other non-underlying costs / charges (£0.6m)

the  industry  and  leveraging  the  attraction  of  our  ‘shared  ownership  for  all’ 

varying scale and stages of progress that are well aligned with the business 

model as a fundamental premise of our proposal. Ours is an industry with a 

plans of both Divisions. 

Revenue growth was driven by the full year effect of the acquisition of the 

BAML business made in late 2017, the acquisition of Minerva in the second 

I N S T I T U T I O N A L   C L I E N T   S E R V I C E S   ( I C S )   D I V I S I O N

half of 2018 and contributions from across the existing PCS network, with our 

In  2018  the  ICS  Division  accounted  for  56.1%  of  Group  turnover  (60.3% 

US offering proving particularly popular. 

in  2017).  Gross  revenue  showed  a  20.2%  increase  in  the  year  to  £43.4m 

(2017:  £36.1m)  and  a  54.1%  increase  in  underlying  EBITDA  in  the  year 

Margin  improvement  was  particularly  strong  in  the  year,  as  a  result  of  the 

(2018: £12.5m vs 2017: £8.1m). 

rapid  integration  of  the  BAML  business  and  improvements  to  the  PCS 

Revenue growth was due to good performance across established asset classes, 

operating platform. 

especially real estate and private equity, while at the same time adding new 

During the year, the Division was boosted by a number of senior hires focused 

service areas, including in the emerging FinTech space. In jurisdictional terms, 

on regional business development and the new JTC Private Office, as well as 

the performance of our Jersey, Netherlands, Luxembourg and UK offices were 

the  leadership  team  from  the  Minerva  acquisition,  who  bring  with  them  a 

particular highlights. 

wealth of experience and extensive network of contacts in India, Africa, the 

Margin improvement was largely achieved by further refining and improving 

the  operating  model  between  the  ICS  jurisdictions  and  the  Global  Service 

O U R   P E O P L E   A N D   C U L T U R E

Middle East and Asia in particular. 

Centre  (GSC)  in  Cape  Town,  South  Africa,  a  trend  that  we  expect  to  see 

It is impossible to overstate the importance of our people and culture in the 

continue in 2019 as we capitalise on ongoing investments in technology and 

success of JTC. 

operating processes, as well as capturing economies of scale. 

The  addition  of  the  Van  Doorn  business  to  the  NACT  business  (acquired  in 

can  collectively  build  a  business  for  the  long-term  and  at  the  heart  of  JTC 

2017) substantially enhanced our presence in the Netherlands and provides a 

sits  a  philosophy  and  commitment  of  Shared  Ownership  for  all  employees. 

high growth, business development focused hub in the Benelux region. 

This was formalised in 1998 with the creation of our first Employee Benefit 

We  have  long  believed  that  culture  is  the  best  foundation  from  which  we 

Trust  (EBT)  and  the  definition  of  our  Guiding  Principles.  Our  culture  guides 

us  in  all  interactions  with  all  our  stakeholders,  including  clients,  colleagues, 
intermediary partners, regulators, government bodies and the communities in 

which we operate and live. 

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C O N T I N U E D

As the Group has grown, our culture has become even more important to us 

D I V I D E N D

and it is rewarding to note that it continues to be referenced as a positive factor 

In  addition  to  the  interim  dividend  of  1.0p  per  share,  the  Board  has 

in making us an ‘acquirer of choice’ across all sub-sectors and geographies. 

recommended  a  final  dividend  of  2.0p  per  share  in  line  with  expectations. 

Maintaining and investing in our culture and people is a constant priority and 

2019 to shareholders on the register as at the close of business on the record 

Subject  to  shareholder  approval,  the  final  dividend  will  be  paid  on  21  June 

2018 saw a number of important milestones and new developments. At IPO 

date of 31 May 2019. 

the JTC EBT realised more than £13m of value for our people, an outstanding 

result for the six years of hard work in growing the business from our previous 

O U T L O O K

capital  event  in  2012.  There  was  never  any  doubt  that  the  philosophy  of 

The  results  delivered  in  2018  have  generated  further  momentum  which  we 

Shared  Ownership  would  continue  once  JTC  became  a  public  company  and 

carry  into  2019  and  we  are  confident  in  the  ability  of  the  Group  to  deliver 

we were pleased to roll out updated ‘Ownership for All’ and ‘Advance to Buy’ 

continued positive progress. 

programmes for all staff across the Group following the IPO. 

In  addition,  we  continued  to  invest  directly  in  our  people  through  our  in-

consolidation of recent acquisitions, a healthy and growing enquiries pipeline, 

house  learning  and  development  programme,  JTC  Academy,  including  the 

new business wins, more work from existing clients and increased cross-selling 

design of a new programme for our most senior managers, JTC LION (Leaders 

opportunities. We continue to target organic growth, net of attrition, in the 

In  Our  Name),  which  is  also  directly  linked  to  our  long-term  succession 
planning strategy. 

range 8-10% at a Group level. This growth will be supplemented by further 
new strategic and opportunistic acquisitions in the foreseeable future bringing 

We see multiple organic growth opportunities in both Divisions through the 

Above  all,  and  on  behalf  of  all  members  of  the  Board,  I  would  like  to 

take this opportunity to thank every member of the team from around 

In terms of profitability we are delighted to have delivered on the objective 

the world for their continuing dedication and contribution in 2018. I am 

set  at  the  time  of  the  IPO  to  return  the  business  to  an  underlying  EBITDA 

privileged to lead a business with so much talent. 

margin  of  30%+.  We  are  confident  in  our  ability  to  realise  further  benefits 

additional diversification and greater capability to the Group. 

R I S K

from  the  optimisation  of  our  operating  platforms  across  both  Divisions,  as 

well as certain economy of scale benefits. We will maintain our approach to 

The principal risks facing the Group remain as set out in our Prospectus at the 

be appropriately invested in people, systems and processes at all times and will 

time  of  listing.  Material  risks  include  acquisition  risk,  competition  risk,  data 

continue to target an underlying EBITDA margin in the range 30 – 35% subject 

protection and cyber security risk, staff resourcing risk, political and regulatory 

to exceptional and clearly explained acquisition activity. 

change risk, and regulatory and procedural compliance risk. We remain satisfied 

as to the effectiveness of the Group’s risk analysis, management and culture, 

Despite ongoing and well-known uncertainties in the macro environment, the 

developed  over  more  than  30  years  of  JTC  operations.  We  were  pleased  to 

outlook remains positive for further growth in the industry with compelling 

appoint  Steven  Bowen  as  Chief  Risk  Officer  for  the  Group  in  January  2019. 

fundamentals prevailing in the addressable market. This is particularly the case 

Steven joined us as part of the Minerva acquisition and brings with him over 

for JTC with its well organised global footprint, clear understanding of market 

25 years of industry experience. Further detail on our approach to monitoring 

trends and the ability to position itself appropriately from a skill set, operating 

and managing risk can be found on pages 28 – 34. 

model and technology perspective. All of this means that the Group is well 

positioned to respond to an ever-evolving macro environment. 

G O I N G   C O N C E R N

The financial statements are prepared on a going concern basis, as the Directors 
are satisfied that the Group has the resources to continue in business for at 

JTC’s history of being able to adapt to these trends and develop accordingly, 
together  with  our  own  strategy  for  success,  leaves  us  confident  for  2019 

least 12 months from the approval of the financial statements. In making this 

and beyond. 

assessment, the Directors have considered a wide range of information relating 

to present and future conditions, including future projections of profitability 

and cash flows. 

N I G E L   L E   Q U E S N E
C H I E F   E X E C U T I V E   O F F I C E R

W H A T   M A K E S   U S 
D I F F E R E N T ?

A   U N I Q U E   C U L T U R E   B A S E D 
O N   S H A R E D   O W N E R S H I P

Our culture is based on the principle of shared ownership and is brought to life through our internal cultural values, which 
in turn drive our external client facing behaviours. These are supported by three constantly evolving programmes that are 
available  to  all  employees  globally.  JTC Academy  delivers  lifelong  learning  and  development  opportunities.  JTC  Gateway 
enables  and  encourages  talent  mobility  between  our  global  network  of  offices.  JTC Wellbeing  supports  all  our  people  in 
attaining optimum physical, emotional and mental good health. 

T C   A C A D E M Y

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A D A P T I N G   T O G E T H E R

When the only certainty in life is constant change, we’re 
proud of our ability to be versatile, creative and adaptable. 

Being responsive to changing circumstances in a smart and 
effective way is just one of the qualities that sets us  
apart for our clients.

Versatile. Creative. Smart. Adaptable. 

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L O N G - T E R M 
S T R U C T U R A L   T R E N D S

The breadth of our services and relationships, as well our ability to adapt,  
provides us with a competitive edge, as fund, corporate and private clients  
all require our specialist skills. 

The degree of fragmentation in our global industry means the addressable market size 
is difficult to quantify. However, all our end markets share the following long-term 
structural trends – which show little sign of slowing, and serve to drive our growth.

C L I E N T S   A R E   I N C R E A S I N G L Y   G L O B A L   I N   N A T U R E

 P O S I T I O N

Institutions  are  becoming  increasingly  international,  driven  in  part  by  greater 

In the past decade, we have built scale – often through 

communication,  co-operation  and  data  sharing  between  different  jurisdictions 

merger and acquisition activity, acquiring selectively 

globally. In addition, wealthy individuals and family offices typically have a more 

and strategically to expand our global footprint. 

international footprint than before. This increases the demand for providers of 

By integrating acquisitions successfully, we can offer 

administrative services, who can work across many jurisdictions, with knowledge 

clients seamless services across multiple jurisdictions.

of the regulatory regimes in each region.

G L O B A L   W E A L T H   I S   G R O W I N G 

 P O S I T I O N

The  continuing  rise  in  GDP,  and  the  expanding  middle  classes  in  developing 

We intend to continue to take advantage of global 

countries, means global wealth continues to grow. Asia-Pacific, North America 

wealth creation trends in developed markets and, 

and  Europe  contributed  equally  to  the  global  increase  in  wealth,  particularly 

increasingly, in maturing markets such as Asia, Latin 

3

4

1

2

D E M A N D   I S   D R I V E N   B Y   G R E A T E R   R E G U L A T I O N

 P O S I T I O N

The  financial  crisis  of  2007-8  prompted  a  shift  toward  greater  regulation, 

Clients increasingly turn to us, as a large, specialist 

particularly for the professional services industry. This regulation is increasingly 

administrator, for the services we provide to help them 

complex, and the requirements for accurate and timely disclosure of information 

cope with the regulatory burden and the requirements 

have increased. Asset managers, corporates, financial institutions, and wealthy 

for independent oversight. The continually developing 

for HNWIs, who saw wealth grow 10.6% to surpass US$70 trillion for the first 

America and Africa. We will do this through both our 

individuals and families, must all comply with current obligations, and plan for 

global regulatory framework brings us multiple revenue 

time in 2018 – the sixth consecutive year of gains. Global HNWI wealth is now 

organic growth strategy and via selective acquisitions. 

further impending regulations. This places far greater demands and pressure on 

opportunities, as well as increasing the barriers to 

predicted to exceed US$100 trillion by 2025.* 

their operations, particularly in staffing costs, on top of the potential reputational 

entry for competitors.

risks and penalties of non-compliance. 

*  2018 Cap Gemini World Wealth Report

O U T S O U R C I N G   R E D U C E S   R I S K   A N D   I N C R E A S E S 

 P O S I T I O N

A   F R A G M E N T E D   M A R K E T   I S   C O N S O L I D A T I N G

 P O S I T I O N

E F F I C I E N C Y 

The complexity and variation across our industry 

Historically, our market was serviced by many smaller, local businesses – often 

We have successfully acquired 16 businesses since 

The  increase  in  regulation  and  complexity  is  creating  a  clear  shift  towards 

means fund, corporate and private clients who do not 

outsourcing administration services to specialist providers. Such providers offer 

outsource may need more staff, with more specialist 

5

part  of,  or  spun  out  from,  professional  services  firms  or  banks.  Now,  many 

2010.  Our  global  footprint  is  now  a  key  strength, 

such players are exiting what they regard as non-core activity and the market 

while  our  retained  regional  expertise  offers  a 

knowledge and experience of multiple jurisdictions, and a full suite of the services 

skills. It also means automation of the operations and 

is  consolidating,  driven  by  increasingly  complex  and  demanding  regulatory 

thorough understanding of relevant jurisdictions and 

needed for compliant and efficient operation. For example, outsourcing reduces 

accounting work is more difficult. To offer clients a 

requirements.  Administrators  are  growing  in  scale  and  becoming  more 

key intermediaries. We are well placed to identify, 

fund  managers’  costs  across  back-office  and  support  functions,  bolstering 

solution for this, we employ staff who are highly 

specialised.  However,  the  market  remains  relatively  fragmented  and  there  is 

complete and integrate further opportunities quickly 

margins that are under pressure due to competition from low-cost passive and 

qualified and experienced in providing administration 

scope for further consolidation.

index funds. Using a specialist service provider throughout a product life-cycle 

and accounting services to our client base, and who 

also reduces the risk of non-compliance.

customise their outputs and formats to individual 

client requirements. 

and efficiently when they arise. By broadening our 

geographical  reach  and  our  breadth  of  services, 

we  will  benefit  from  the  world’s  strongest  growth 

markets,  and  gain  a  degree  of  protection  from 

adverse regional or economic factors. 

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O U R   B U S I N E S S   M O D E L
O U R   B U S I N E S S   M O D E L

Our purpose is to help maximise the potential of every client, colleague and partner we work with. JTC’s culture of 
shared ownership drives internal values and client facing behaviours that deliver service excellence across our entire 
business. Our long-term organic and inorganic growth strategies are aligned with well-understood market drivers and 
by maintaining a well invested and scalable global platform we are able to capture opportunities and grow sustainably.

O U R   R E S O U R C E S 
A N D   S T R E N G T H S

1 . 
O U R   I N T E R N A L   
V A L U E S   D R I V E   
O U R   C L I E N T   F A C I N G   
B E H A V I O U R S

2 . 
O U R   O R G A N I C   A N D 
I N O R G A N I C   G R O W T H 
S T R A T E G I E S   A R E   A L I G N E D 
W I T H   M A R K E T   D R I V E R S

O U R   C L I E N T S   A N D 
W H A T   W E   D O

W E   I N V E S T   I N   O U R   P E O P L E
JTC’s highly qualified and multilingual team of more than 700 professionals are our most 

important asset, bringing our culture to life and delivering client service excellence. Over 70% 

of our people are professionally qualified or working towards a relevant professional 

qualification and everyone is supported to maximise their individual potential through the 

JTC Academy, JTC Gateway and JTC Wellbeing programmes and rewarded through our 

Shared Ownership culture.

W E   E M B R A C E   T E C H N O L O G Y
We believe technology is an enabler for client service excellence and invest accordingly. 

JTC uses a variety of best-in-class systems to deliver and maintain an impeccable 

standard of administration and uses technology to innovate in both service delivery 

and efficiency. 

W E   P U T   R E L A T I O N S H I P S   F I R S T
We handpick the best team to look after each client’s needs and aim to work with 

clients who share our belief in the importance of building strong relationships over 

time. We provide services to more than 4,800 clients from over 100 different countries 

and are trusted to administer assets in excess of US$100 billion. As an independent 

administrator, we are able to form strong commercial relationships with intermediary 

partners, providing complementary services to clients.

W E   H A V E   G L O B A L   R E A C H
Our network of 20 offices in 18 different jurisdictions provides a global platform 

that allows us to offer a complete and joined-up range of services, including multi-

jurisdictional solutions for an increasingly international client base.

R E
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4 . 
T H E   G R O U P   D E V E L O P S   
B Y   B E I N G   A   W E L L   
I N V E S T E D   A N D   S C A L A B L E   
G L O B A L   P L A T F O R M

3 . 
W E   T A K E   A   
S T A K E H O L D E R   
M E N T A L I T Y   T O   
E V E R Y T H I N G   W E   D O

I N S T I T U T I O N A L   
C L I E N T   S E R V I C E S

P R I V A T E   C L I E N T   
S E R V I C E S

F U N D 
S E R V I C E S

C L I E N T S

 ›

Institutional fund managers
 › Market entrant 
fund managers
 › Real Estate, Private Equity, 
Infrastructure, Hedge, Debt 
and FinTech

 › Other alternative assets

C O R P O R A T E 
S E R V I C E S

P R I V A T E   W E A L T H 
S E R V I C E S

C L I E N T S
 › UHNWI and families
 › Private and family offices
 › Private client institutions

C L I E N T S
 › Multinationals
 › Listed companies
 › Sovereign wealth funds
 › Fund managers
 › UHNWI and families
 › Pension plans
 › Employee share incentive and 
other ownership plans

H O W   W E   C R E A T E   L O N G   T E R M   V A L U E .

.

. 

.

.

. F O R   O U R   K E Y   S T A K E H O L D E R S

S H A R E H O L D E R S

E M P L O Y E E S

C L I E N T S

I N T E R M E D I A R Y   P A R T N E R S

C O M M U N I T I E S

We  seek  to  grow  the  value  of  our  shareholders’ 

Through  our  shared  ownership  culture  we  ensure  

We take an entrepreneurial approach to finding solutions 

As  an  independent  administrator,  we  are  able  to 

We  value  and  respect  the  communities  in  which 

investment over time through the successful delivery of 

that every employee has a direct stake in the business 

for our clients and build long-term relationships by 

provide  best-in-class  solutions  to  the  clients  of 

we  operate  around  the  world  and  understand  the 

our organic and acquisition growth strategies. We share 

and is able to share in its long-term success. We work 

adopting a can do attitude and providing above and beyond 

our  intermediary  partners  and  complement  their 

support they provide to our employees, clients and 

profits through dividends while simultaneously investing 

to maximise the potential of every employee providing 

service. We nurture and value client relationships for the 

own offering. We develop symbiotic and reciprocal 

intermediary partners. We seek to create a positive 

the  balance  in  the  business  on  an  ongoing  basis  to 

support through the JTC Academy, JTC Gateway and 

long-term with average client relationships of c.10 years.

commercial relationships to support mutual growth.

impact wherever we operate, creating opportunities 

support steady and sustainable growth.

JTC Wellbeing programmes.

for employment and giving back through charitable 

donations of time, expertise and money.

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S T R A T E G Y   I N   A C T I O N :   I N S T I T U T I O N A L   C L I E N T   S E R V I C E S

I N S T I T U T I O N A L   C L I E N T   S E R V I C E S

.

.

.

  I N   A C T I O N

The  ICS  Division  services  an  international  client  base  spanning  the  US, 

Europe,  Africa  and  Asia  and  operates  a  global  platform  that  includes:  New 

York,  Miami,  Cayman,  Jersey,  Guernsey,  London,  Luxembourg,  Amsterdam, 

Cape Town, Mauritius and Dubai. The scalable infrastructure of the Division is 

underpinned by asset class expertise, best-in-breed IT systems and our Global 

Service Centre (GSC) in South Africa, which provides fund administration and 

accounting services to the ICS platform. 

We operate in markets with strong fundamentals and clear growth prospects. 
Key  drivers  include  the  ongoing  trend  for  greater  outsourcing  particularly 

in  the  alternative  assets  arena  led  by  a  number  of  factors  including  greater 

regulatory  complexity,  a  desire  from  investors  for  third  party  scrutiny  and 

transparency and a preference from managers to concentrate on performance 

rather than building and managing internal infrastructure. 

Against  this  positive  backdrop,  the  ICS  Division  will  drive  further  growth  by 

focusing  on  three  priority  areas.  Winning  new  business  by  demonstrating 

high  levels  of  asset  class  expertise  and  service  quality.  Continuing  to  make 

operational efficiency improvements, in particular through the development 

of our GSC. Selective M&A activity to further enhance our global footprint. 

It has been a privilege to lead the ICS Division and I look forward to continuing 

to work closely with the team in my new role as Chief Commercial Officer. 

I  hand  over  the  reins  to  the  very  capable  hands  of  Jonathan  Jennings  from 

1 April 2019. 

“Our 3-year business plan vision to 2020 
is to be acknowledged as a top-tier global 
provider of fund and corporate services.”

G R O U P   H E A D   O F 
I N S T I T U T I O N A L   C L I E N T 
S E R V I C E S
T O N Y   W H I T N E Y

Our ICS Division provides fund and corporate administration services to institutional 

clients, primarily fund managers, listed companies and multinationals. 

Fund Services administers a wide variety of listed and unlisted funds across a 

diverse range of asset classes including real estate, private equity, renewables, 

infrastructure, FinTech, hedge, debt and other alternatives. We provide support 

throughout  the  entire  lifespan  of  a  fund,  including  ongoing  reporting  and 

regulatory compliance. 

Corporate Services provides company secretarial and administration services 

and the broad range of structures supported include real estate holding vehicles, 

investment holding vehicles, joint ventures and acquisition structures. We also 

provide  services  for  pension  and  employee  share  plans  and  enable  cross-

selling opportunities with the PCS Division through the provision of relevant 

corporate services to private and family offices and HNW/UHNW clients. 

2 0 1 8   F I N A N C I A L   P E R F O R M A N C E 

R E V E N U E   O F 

£43 . 4M 

U N D E R L Y I N G   E B I T D A   O F 

N E W   B U S I N E S S   E N Q U I R Y   P I P E L I N E   O F 

£12.5M 

£22.2M 

U P   2 0 . 2 %   F R O M   £ 3 6 . 1 M   I N   2 0 1 7

U P   5 4 . 1 %   F R O M   £ 8 . 1 M   I N   2 0 1 7

A S   A T   3 1   D E C E M B E R   2 0 1 8   U P   2 7 . 6 %   F R O M 

£ 1 7 . 4 M   A T   3 1   D E C E M B E R   2 0 1 7

I C S   D I V I S I O N   G E N E R A T E D 

U N D E R L Y I N G   E B I T D A   M A R G I N   O F 

56. 1 % 

28.8% 

O F   G R O U P   T U R N O V E R   ( 2 0 1 7 :   6 0 . 3 % )

U P   6 . 3 P P   F R O M   2 2 . 5 %   I N   2 0 1 7

2 0 1 8   H I G H L I G H T S

2 0 1 9   O U T L O O K

 > Improved margin through top line growth and continued 

 > Acquisition and integration of Exequtive Partners 

operational improvement

in Luxembourg

 > Enhanced business development capability, processes 

 > Appointment of Chief Commercial Officer and internal 

and systems

promotion for new Head of ICS Division

 > Significant personnel upgrades – a strong and talented 

 > Continued operational improvement via Global Service 

global team

Centre (GSC) including ongoing investment in technology 

 > Excellent new business enquiry pipeline

and processes

 > Integration of Van Doorn and continued high growth

 > Continued focus on establishment of US platform

 > Exemplary client testimonials and Ambassador 

 > Increased resource and focus on business development 

Programme feedback

activities, particularly cross-sell opportunities

 > M&A opportunities 

I N S T I T U T I O N A L   C L I E N T   S E R V I C E S   T E S T I M O N I A L S

F O R E S I G H T

N I M R O D   C A P I T A L   L L P

“Since  April  2008,  JTC  has  been  Foresight  Group’s  administrator 

“JTC  has  an  excellent  reputation,  vast  experience  and  expertise 

of  choice  for  its  offshore  fund  products  in  Guernsey,  Jersey  and 

in  administering  innovative  investment  companies.  That,  along 

Luxembourg. JTC’s experienced and professional team are responsive 

with  the  strength  of  their  existing  relationship  with  Nimrod 

and supportive, and provide a reliable, comprehensive service.”

Capital,  made  them  an  ideal  and  perfect  fit  when  selecting 

B R I C K B L O C K

our administrator.”

“JTC’s expertise is integral for realising the potential of blockchain 

B A N K   J U L I U S   B A E R

technology to positively impact the real estate investment process. 

“We have worked with JTC since January 2017. Throughout this 

I am certain that working together with a company of JTC’s calibre 

time JTC has been a highly supportive partner providing us with 

will reinforce the confidence of our clients and potential investors 

first-class  services  including  accounting,  company  secretarial 

when it comes to BrickBlock’s offering.”

and  administration.  The  JTC  team  is  very  professional  and  our 

experience of working with them has been very positive.”

Z U B R   C A P I T A L

“We  value  our  long-term  partnership  with  JTC.  Their  top-level 

C A T A L Y S T   I N V E S T

private equity services and attention to detail relieve the pressures 

“JTC  clearly  places  a  premium  on  nurturing  quality  client 

of  the  day-to-day,  giving  us  peace  of  mind.  The  JTC  team  truly 

relationships. They are reliable, flexible to meet our demands and 

understand  our  business  and  always  look  for  opportunities  and 

invest extra resource when required to ensure our deadlines are 

offer solutions.”

met. JTC’s support is a key element in ensuring we maintain high 

quality communications and goodwill to meet the ongoing needs 

of our international investors.”

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P R I V A T E   C L I E N T   S E R V I C E S

.

.

.

  I N   A C T I O N

With the sustained growth in wealth of, and the rise of a generation of true 

‘world citizens’ in the UHNW community, underpinned by a growing desire 

for  generational  wealth  transfer  and  preservation,  legitimate  privacy  and  to 

be fully compliant across all territories, the outlook for private client services 

remains positive. There is also growing demand for more sophisticated service 

provision, as opposed to product sales, in emerging markets, with a flight to 

quality evident. In the wider market there is a desire to provide access to client 

friendly  consolidated  information  supplementing  a  preference  for  delivery 

from one service provider rather than several. These dynamics together with 
JTC’s historic pedigree and reputation for delivering client service excellence, 

as  well  as  our  ability  to  provide  corporate  services  to  meet  the  business 

needs of UHNW individuals and family and private offices, provide a positive 

backdrop for the Division. 

More  specifically  within  this  environment,  JTC  will  continue  to  drive  growth  in 

private client services through its newly created regional business development 

model, designed and structured to deliver new clients into our global service office 

platform which has been augmented by the successful integration of the BAML 

and Minerva businesses. This business development model also includes a focus 

on cross-selling with the ICS Division for which we are seeing positive momentum. 

Operationally, the PCS Division remains focused on driving through efficiencies 

via  its  four-pillar  construct  of  Business  Process  Improvements,  Business 

Integration, Outsourcing and New Business. 

“Our 3-year business plan vision to 2020 is 
to be recognised as the best Private Client 
practice in our sector.”

G R O U P   H E A D   O F   P R I V A T E 
W E A L T H   S E R V I C E S
I A I N   J O H N S

Our PCS Division might typically be described as a trust company business. 

It  provides  trust  and  corporate  administration  services  to  fulfil  the  personal 

and business needs of private clients including HNW and UHNW individuals 

and  families as well as family and private offices. The Division also services 

institutions such as international wealth management firms. 

The PCS Division services clients from more than 100 countries and has a global 

platform that includes: New York, Miami, South Dakota, Cayman, BVI, Jersey, 

Guernsey, Isle of Man, London, Geneva, Dubai, Labuan, Mauritius, Singapore, 

Hong  Kong,  Malaysia  and  New  Zealand.  The  scalable  infrastructure  of  the 

Division  is  underpinned  by  regional  expertise,  best-in-class  IT  systems  and 

growing  outsourcing  centres  in  Labuan  (Malaysia),  Singapore  and  Mauritius, 

which provide bookkeeping and accounting services to the PCS network. 

2 0 1 8   F I N A N C I A L   P E R F O R M A N C E 

R E V E N U E   O F

£33 . 9M

U N D E R L Y I N G   E B I T D A   O F 

N E W   B U S I N E S S   E N Q U I R Y   P I P E L I N E   O F 

£11.3M

£9.9M

U P   4 3 %   F R O M   £ 2 3 . 7 M   I N   2 0 1 7

U P   7 9 . 6 %   F R O M   £ 6 . 3 M   I N   2 0 1 7

A S   A T   3 1   D E C E M B E R   2 0 1 8   U P   2 0 . 7 %   F R O M  

£ 8 . 2 M   A T   3 1   D E C E M B E R   2 0 1 7

P C S   D I V I S I O N   G E N E R A T E D 

U N D E R L Y I N G   E B I T D A   M A R G I N   O F 

43. 9%

33.5%

O F   G R O U P   T U R N O V E R   ( 2 0 1 7 :   3 9 . 7 % )

U P   6 . 9 P P   F R O M   2 6 . 6 %   I N   2 0 1 7

2 0 1 8   H I G H L I G H T S

2 0 1 9   O U T L O O K

 > Revenue growth, margin improvement and new business 

 > Complete Minerva integration

pipeline growth

 > Focus on continued organic new business enquiry pipeline 

 > Excellent integration of the BAML acquisition and popularity of 

growth and conversion

US proposition

 > Implementation of updated global operating model 

 > Integration of the Minerva acquisition progressing well

(improved client experience and operational efficiencies)

 > Establishment of regional business development 

 > Grow JTC Private Office proposition and client base

model with dedicated Regional Heads to further drive 

 > Capitalise on cross-selling opportunities within the global 

organic growth

network, with support from new Chief Commercial 

 > Global launch of JTC Private Office powered by our 

Officer role

proprietary ‘Edge’ client portal

 > M&A opportunities

 > Overwhelmingly positive client and intermediary 

feedback from latest cycle of the JTC 

Ambassador Programme

J T C   P R I VAT E   O F F I C E

 > JTC has provided ‘private’ and ‘family’ office services 

for decades. With growth in this space driven by a 

combination of global wealth creation and our own 

expanding international footprint, we created an 

engaging proposition brought to life with its own sub-

brand: JTC Private Office. 

 > JTC Private Office recognises that time is the ultimate 

luxury and delivers a world-class combination of personal 

service, deep understanding and global reach. It is 

powered by Edge, our proprietary client portal, which 

provides secure, unified and always-on access for JTC 

Private Office clients. 

 > JTC Private Office will be actively marketed across all 

target regions and complements perfectly our full suite 

of underlying private client services.  

jtcprivateoffice.com

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A C Q U I S I T I O N 
G R O W T H   S T R A T E G Y 

JTC  has  an  excellent  record  of  identifying  and  delivering  sustainable  growth 

In larger acquisitions, we have seen a healthy dynamic to integrating staff, who 

from  acquisitions  since  our  first  in  2010.  Over  time  we  have  become  a 

were  not  ‘owners’  in  their  previous  employment  and  as  a  consequence  feel 

popular  acquirer  in  a  consolidating  industry  with  a  reputation  for  an  honest, 

more empowered than in a small division of a large parent company. And in the 

straightforward  approach  and  the  ability  to  understand  the  underlying 

same way, the former parent company can feel assured their staff will be well 

fundamentals and deliver flexible solutions to suit the situation. Our acquisition 

looked after in the new model. This also helps provide continuity for the clients, 

growth strategy is designed to build scale, add new capabilities, or deliver both 

and so more assurance of value in the deal.

simultaneously and applies to our geographic reach and service offering. In this 

way, we are able to grow progressively while protecting our core business at 

M U L T I - F A C E T E D   C R I T E R I A

all times. 

A   S U C C E S S F U L   A P P R O A C H

We will assess a potential acquisition based on a number of indicators. 

Transactions often offer multi-faceted benefits, including a combination of: 

JTC’s  acquisition  growth  strategy  is  designed  to  build  scale  and  add  new 

 > Adding operational scale in existing or complementary jurisdictions

capabilities to the Group from a geographic reach and service offering perspective. 

 > Adding a ‘book’ of clients

 > Strengthening our existing service platform

Our highly experienced Group Development Committee and external advisers 

 > Acquiring a skilled workforce or experienced leaders

are aware of acquisition opportunities in the market and review them regularly. 

 > The cost synergy potential of rationalising systems and central functions

Our disciplined approach follows an established process developed over time for 

 > The cross-selling opportunities for the combined business

assessing these opportunities, with potential targets prioritised by region, type 

 > The ability to strengthen common client relationships.

“We have a long record of successfully 
completing and integrating acquisitions 
using our disciplined, established and 
proven structure and processes.”

and scale. Our process runs from initial assessment, through clearly defined due 

diligence requirements and documentation, to deploying a specific integration 

team to facilitate a swift transition onto the JTC platform. In this way, we can 

grow  steadily  and  comfortably  while  protecting  our  existing  core  business  at 

all times. 

A S S E S S I N G   P O T E N T I A L   T A R G E T S

We identify and assess potential targets with the following attributes: 

 > Smaller acquisitions that add incremental earnings or 

geographic capability.

 > Larger-scale and transformational international opportunities. 

Many of our completed acquisitions demonstrate our success in buying under-

performing businesses. We grow our revenue at a Group level and by bringing 

them into our operating model, transform their levels of profitability. This brings 

a positive differential between the price we pay and the increase in value of the 

expanded Group. 

Notwithstanding this,  we will pay for the right high quality business when it 

becomes  available,  and  tend  to  offer  a  mix  of  cash  and  equity.  In  this  way, 

we  have  the  ongoing  commitment  from  the  business’  owners  and  senior 

management, helping to ensure cultural alignment from the outset. 

MANAGING DIRECTOR JTC NETHERLANDS AND 
FORMER MANAGING DIRECTOR OF VAN DOORN 
E K E   V E R B E K E 

J T C   A M B A S S A D O R   A N D   F O R M E R 
C H A I R M A N   O F   M I N E R V A
V I P I N   S H A H

“When we first met the management 
team of JTC, we instantly knew that the 
fit would be perfect, as we sensed the 
same entrepreneurial spirit. We are now 
connecting all the dots of our businesses 
that will result in further growth and 
success of the Group.” 

“We worked closely with JTC leading up 
to and throughout our transaction during 
which time JTC demonstrated a respectful, 
professional and trustworthy approach that 
was fully aligned with Minerva’s long standing 
values. Support from JTC, including the 
integration team, has been faultless.” 

A N N O U N C E D

17 August 2018

O F F E R I N G

Corporate and fund  

administration services 

A N N O U N C E D

6 September 2018

O F F E R I N G

Private client, corporate,  

fund and treasury services

F O O T P R I N T

J T C   D I V I S I O N

F O O T P R I N T

J T C   D I V I S I O N

Amsterdam, Netherlands

Institutional Client Services 

Jersey, London, Geneva, 

Primarily Private Client Services 

E M P L O Y E E S

15+

Singapore, Mauritius and Dubai

E M P L O Y E E S

100+

R A T I O N A L E

R A T I O N A L E

 > High-margin, high-growth specialist provider of corporate and 

 > Established trust company business with 40 year history and 

related fiduciary services

good cultural fit

 > Expands and strengthens existing jurisdictional presence

 > High quality client book

 > Adds high quality team and leadership

 > Increased scale in five existing jurisdictions and addition of 

 > Part of wider Benelux region strategy to take advantage  

Dubai office. 

of high quality consolidation opportunities

 > Extended reach in the markets of sub-Saharan Africa, India 

 > Creates increased ability to cross-sell with JTC’s PCS Division

and Asia

C O N S I D E R A T I O N

 > Enhances the JTC treasury services offering. 

Mix of cash (69%) and shares (31%). Earn out based on FY 2018 

C O N S I D E R A T I O N

results. Total consideration subject to absolute cap of ¤21.5 million

Mix of cash (60%) and shares (40%). Earn out based on performance 

in six months following completion. Total consideration subject to 

absolute cap of £30 million plus cash acquired

C H I E F   O P E R A T I N G 
O F F I C E R
W E N D Y   H O L L E Y

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
K E Y   P E R F O R M A N C E   I N D I C A T O R S

T H E   J T C   B O A R D   U S E S 

T H E   F O L L O W I N G   K P Is

  T O 

M E A S U R E   T H E   P E R F O R M A N C E 
O F   T H E   G R O U P

R E V E N U E   ( £ M )

Revenue growth measures the overall growth  

in the business. 

U N D E R L Y I N G   E B I T D A   ( £ M )

Underlying EBITDA measures how much profit we 

make from running the business.

U N D E R LY I N G   E B I T D A   M A R G I N   ( % )

Underlying EBITDA margin measures how well 

we are running the business against our peers and 
industry norms.

8 0

6 0

4 0

2 0

0

2 5

2 0

1 5

1 0

5

0

3 5

3 0

2 5

2 0

1 5

1 0

5

0

77

60

51

2 0 1 6

2 0 1 7

2 0 1 8

24

14

12

2 0 1 6

2 0 1 7

2 0 1 8

31

23

24

2 0 1 6

2 0 1 7

2 0 1 8

C A S H   C O L L E C T I O N   / 

C O N V E R S I O N   ( % ) *

We measure the level of cash conversion to tell 

us how successful we are in converting profits 

into cash.

Note: Adjusted to include full 12 month cycle 

of BAML cash receipts, 2018 proforma cash 

conversion = 89%

N E W   B U S I N E S S   W I N S   ( £ M )

We measure new business wins to understand how 

well we are growing the business and how well we 

are performing.

U N D E R L Y I N G   P R O F I T   

B E F O R E   T A X   ( £ M )

Underlying profit before tax measures the 

profitability of the Group.

L E V E R A G E   ( R A T I O )

Leverage measures the level of our external 

debt obligations. 

1 0 0

91

85

8 0

8 0

6 0

3 0

2 0

0

1 0

8

6

4

2

0

2 0

1 5

1 0

5

  0

-5

3 . 5

3 . 0

2 . 5

2 . 0

1 . 5

1 .0

0 . 5

0

2 0 1 6

2 0 1 7

2 0 1 8

9 .7

8.9

7.8

2 0 1 6

2 0 1 7

2 0 1 8

1 7

-2

-1

2 0 1 6

2 0 1 7

2 0 1 8

3.2

2.9

1 .9

2 0 1 6

2 0 1 7

2 0 1 8

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2 5

*  Cash conversion is the ratio of Net cash from operating activities compared with underlying EBITDA. 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS     
     
S T R O N G E R   T O G E T H E R

Our strength is the sum of our many intelligent parts. 
Hundreds of dedicated individuals, working around the clock 
and around the globe, to create robust solutions that deliver 
lasting value for our clients. Together we transform vision into 
reality and purpose into action.

Intelligent. Dedicated. Loyal. Strong. 

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S T R O N G   F O C U S 
O N   R I S K   M A N A G E M E N T 
A N D   C O M P L I A N C E

As a regulated provider of fund, corporate and trust administration services, JTC 

The Audit and Risk Committee has been constituted by the Board to approve 

has  a  strong  focus  on  risk  management  and  compliance.  Risk  is  considered  at 

and  periodically  review  the  audit  and  risk  management  policies  of  the  Group 

all levels, from strategic planning by the senior executive team to every action 

and to oversee the operation of an enterprise-wide risk management framework 

taken in each jurisdiction. Operating in a regulated environment, JTC has taken, 

and the Company’s capital planning, liquidity risk management and resolution 

and continues to take, compliance with laws and regulations very seriously and 

planning activities.

enjoys positive relationships with the relevant regulatory authorities.

The  Board  has  overall  responsibility  for  oversight  of  the  risk  management 

Executive Officer, Group General Counsel, Group Risk Director who are responsible 

policies of the Company and the operation of the Group-wide risk management 
framework, ensuring that such framework is commensurate with the Company’s 

for considering all aspects of operational risk which may affect the Group including 

but not limited to strategic risk, regulatory risk, people risk, systems and cyber risk, 

structure,  risk  profile,  complexity,  activities  and  size,  as  well  as  providing 

competition risk, client risk, fiduciary risk and performance risk.

The Group Executive Risk Committee comprises of the Chief Risk Officer, Chief 

oversight  of  the  Group’s  capital  planning,  liquidity  risk  management  and 

resolution planning activities.

J T C   P L C   B O A R D

J T C   P L C   A U D I T   A N D   R I S K   C O M M I T T E E

G R O U P   E X E C U T I V E   R I S K   C O M M I T T E E

R I S K   A P P E T I T E   A N D   A S S E S S M E N T

K E Y   C O N T R O L S 

The  Group’s  risk  appetite  and  risk  tolerances  are  determined  and  monitored 

JTC has in place a number of key controls to ensure that client assets and the 

by the Board in accordance with the Group’s strategic objectives, and policies 

risks taken by it as a fiduciary are monitored and managed. 

and procedures. 

These include: 

The  Group  reviews  and  monitors  its  risk  exposure  closely,  considering  the 

potential impact and any actions required to mitigate the impact of emerging 

 > High level of jurisdictional director control over processes 

issues and potential future events. 

 > Dedicated Group monitoring function 

 > Defined authority mandates and Terms of Reference 

Risk is considered at all levels, from strategic planning by the senior executive 

 > Controls ensuring separation of transaction approval and payment 

team to every action taken in each jurisdiction. 

 > Regularly updated cyber security policies and protections

 > A strong IT platform and business continuity arrangements 

R I S K   M A N A G E M E N T   A N D   I N T E R N A L   C O N T R O L S

 > A rigorous human resource screening and on-boarding process 

The Group’s risk management model adopts an industry standard three tier risk 

 > Experienced and well trained employees 

approach. The first tier is formed by the business and operations managers in 

 > Regular risk and compliance updates 

each regulated jurisdiction, who are responsible for maintaining a strict control 

environment on a day-to-day basis. Where the Group has regulated companies 

Many of these controls are captured by the rigorous, bespoke JTC “Recommendation 

requiring it to have a Compliance Officer, Money Laundering Reporting Officer 

for Signing” (RFS) approval process. This internal control tool ensures that decisions 

and Money Laundering Compliance Officer, it does so, and each regulated entity 

made by business divisions are thoroughly documented, reviewed and approved at 

submits monthly risk reports to the Group’s risk function (Group Risk Function).

an  appropriate  level  on  a  ‘six-eyes’  basis,  dictating  that  at  least  three  employees 

The  Group  Risk  Function  forms  the  second  tier  of  the  risk  model.  This  team 

manage and monitor client, transactional, operational and internal risks within JTC. 

compiles  the  regulatory  reports  from  each  jurisdiction  and  reports  to  the 

It  was  developed,  and  is  continually  refined,  to  provide  control  over  the  Group’s 

Group Executive Risk Committee on a monthly basis. This ensures regular risk 

diverse client base, business operations and geographies and to maintain the highest 

and compliance oversight at senior management team level. The Group places 

standard of control in a rapidly growing organisation. All new employees are required 

reliance on the audit process and ISAE accreditation partners for the third tier 

to take pre-recorded RFS training and a test, with updates also included in refresher 

must review and approve key decisions and transactions. The RFS also helps identify, 

of the risk model.

training. RFSs from each Division are independently tested on a monthly basis as 

part of the JTC compliance monitoring by the Group Risk Function. There is a strict 

C O M P L I A N C E   M O N I T O R I N G   A N D   I N T E R N A L   A U D I T

exceptions  management  process,  with  exceptions  (if  any)  ultimately  being  dealt 

The  Group  Executive  Risk  Committee  meets  quarterly  and  is  responsible 

with at Board level of the relevant regulated entity and reported to the Executive 

for  overseeing  the  Group’s  internal  risk  and  accreditation  arrangements. 

Risk Committee.

It also manages the remit of the Group Risk Function’s audit of each regulated 

jurisdiction’s  risk  management  and  compliance  processes,  as  part  of  the  JTC 

Compliance Monitoring Plan. 

The  Group  Risk  Function  routinely  carries  out  spot  checks  on  the  different 

jurisdictions  to  ensure  the  compliance  and  adherence  to  these  procedures. 

“Our expertise in the effective management of 
risk, for clients and the Group, is fundamental 
to our long-term success and a key strength 
of JTC.”

C H I E F   R I S K   O F F I C E R
S T E V E N   B O W E N

C O M P L I A N C E

G O V E R N A N C E

O P E R AT I O N A L

R E G U L AT O R Y

The  Group  Risk  Function  also  carries  out  a  programme  of  independent 

G R O U P   R I S K   F U N C T I O N   ( R I S K   A U D I T   F U N C T I O N )

E A C H   R E G U L AT E D   J U R I S D I C T I O N

 > Ongoing day-to-day risk management responsibility, with business 
and operations management ensuring a robust control environment 
is maintained

 > MLRO, MLCO and CO in each regulated jurisdiction
 > Monthly reporting provided to Group Risk function

transaction monitoring.

The Group Executive Risk Committee is mandated under clear Terms of Reference 

which include oversight of client acceptance, dealing with exceptional cases and 

quality assurance protocols. The Group Executive Risk Committee supervises the 

Group  Risk  Function.  The  Group  Risk  Function  in  turn  monitors  the  risk  sub-

groups  in  each  regulated  jurisdiction,  ensuring  standards  are  maintained  and 

procedures adhered to.

The Directors believe a culture of compliance is embedded within its staff and 

service teams.

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R I S K S   A N D   U N C E R T A I N T I E S

R I S K   M A T R I X   A S S E S S M E N T 

The likelihood of risks actually materialising, the potential significance of the risks 

The Board acknowledges that it must be prepared to take a certain level of risk 

or of the scope of any potential harm to the Group’s business, prospects, results 

if the Group is to be successful in meeting its objectives, such risks are carefully 

of operation and financial position are first discussed, debated and challenged by 

considered, assessed and monitored to ensure they are proportionate and clearly 

senior management and the Group Risk Committee, then by the Audit & Risk 

aligned to the Group’s strategic goals.

Committee, and then presented to the Board identified as follows: 

The  Board  has  carried  out  a  robust  assessment  of  the  principal  and  emerging 

risks and uncertainties which might prevent the Group from achieving its goal of 

long-term growth in revenue and shareholder returns.

H
G

I

H

W
O
L

D
O
O
H

I
L
E
K

I
L

M E D I U M

C R I T I C A L   ( H I G H   R I S K )

L O W

H I G H   I M P A C T   ( L O W   R I S K )

M O D E R A T E

C R I T I C A L

I M P A C T

The Board has agreed that the top risks to JTC will be presented in the Annual Report and Accounts as the “Principal Risks”.

The risk taxonomy is represented by a two level architecture:

 > LEVEL 1 is the primary overarching risk elements, containing six components
 > LEVEL 2 represents the cohorts of specific risks that JTC is exposed to.

L E V E L   O N E

L E V E L   T W O

M I T I G A T I O N

L E G A L

F I N A N C I A L

P O L I T I C A L   / 

R E G U L A T O R Y

 > Litigation / Contractual

 > Fiduciary

 >  Robust policies, procedures and processes in operation within the Group (particularly risk 

escalation policy)

 > Qualified and experienced staff operating within a “6-eyes” control parameter
 > Utilisation of external counsel in all disputes where appropriate
 > Substantial PII cover
 > The hiring of an experienced in-house legal team
 > Free legal helpline with two international law firms
 > Robust policies, procedures and processes in operation within the Group
 > JTC does not provide legal or tax advice to its clients
 > Continuous training programme

 >  Performance of business

 > Ongoing monthly reporting and KPIs that help monitor performance against performance 

 > Earnings (fx)

 > Impairment

 > Financing

 > Listing Rules

 > Regulation

 > AML/CFT

assumptions and targets

 > Robust annual business planning and budget process
 > Ongoing review of processes 
 > Active cash management process including matching of cash flows where possible
 > Monitoring of f/x rates
 > Robust due diligence process in place prior to acquisitions being completed
 > Regular impairment testing as per accounting rules
 > Ongoing management and monitoring against performance assumptions
 > Cash management procedures in place
 > Robust monitoring of loan covenants

 > Retention of specialist advisers
 > Deployment of staff dedicated to ensure compliance
 > Utilisation of NED expertise 
 > Product/jurisdictional diversification reduces impact
 > Review by appropriate boards/committees and business of horizon for potential changes 
 > Comprehensive policies, procedures and processes in operation within the Group that align 

to the appropriate regulatory regimes

 > Promoting a robust risk and compliance culture across the Group
 > Ensuring appropriate compliance resource in each jurisdiction
 > Compliance monitoring programme in place
 > Comprehensive policies, procedures and processes in operation within the Group that are 

specifically drafted for AML/CFT purposes

 > The hiring of capable employees that undertake the key person roles (e.g. 

Compliance Officer and Money Laundering Reporting Officer)

 > Frequent staff training / awareness initiatives

 > Adequate resources

 > Comprehensive policies, procedures and processes in operation within the Group that are 

 > Retention

 > Key person

H U M A N 

R E S O U R C E

specifically drafted for AML/CFT purposes

 > The hiring of capable employees that undertake the key person roles (e.g. 

Compliance Officer and Money Laundering Reporting Officer)

 > Frequent staff training / awareness initiatives
 > JTC ensures that the remuneration package is competitive in the market place and 

benchmarks against peer group

 > Shared ownership scheme embedded across the business
 > JTC encourages a strong management culture where talent management and people 

development is a core focus

 > Coverage of roles – certain roles have been identified as ‘key’ and a robust succession plan 

within current staff pool is being developed

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P R I N C I P A L   R I S K S   A N D   U N C E R T A I N T I E S

L E V E L   O N E

L E V E L   T W O

M I T I G A T I O N

P R I N C I P A L   R I S K S   A N D   U N C E R T A I N T I E S

The Principal risks and uncertainties, their mitigation and the evolution of risk 

The Principal Risks JTC is exposed to are separately assessed and recorded on the 

during the year are set out below. They are consistent with those reported in the 

Group Risk Register and Group Risk Assessment Matrix. The Chief Risk Officer 

IPO Prospectus, although now include the potential impact of a disorderly Brexit.

 > Client

 > Process

 > Robust policy and procedures including at ‘take-on’ subject to regular review with 

reports to the Audit & Risk Committee, presenting the Group Risk Register and 

appropriate escalation for higher risk clients

Group Risk Assessment Matrix, providing an assessment of the risk status based 

 > Business continuity 

 > Frequent staff training / awareness initiatives

on the controls and mitigation.

 > Data Security Risk

 > Established reporting and escalation process with review by boards/committees 

as appropriate

 > Independent client and compliance monitoring review program

 > Promoting a robust risk and compliance culture across the Group

 > Ensuring quality administration and compliance resource in each jurisdiction plus internal 

legal counsel support as appropriate

 > Well established RFS process

P R I N C I P A L   R I S K

P O T E N T I A L   C A U S E S

M I T I G A T I O N

Risk of a security 

breach including 

 > Data exfiltration

 > Malware

 > Defined and audited IT procedures

 > External security assessment conducted annually

cyber-attacks from 

 > Financial theft

 > System access controls including least privilege 

I M P A C T

Critical / 

medium risk

O P E R A T I O N A L

specifically drafted for business continuity and IT security purposes

 > Comprehensive policies, procedures and processes in operation within the Group that are 

1

leading to loss of 

 > Cyber-physical attacks

 > Dedicated Senior IT Security Manager

confidentiality and 

 > Network service failures

 > Training including compulsory online Security 

 > Evolution to a ‘three lines of defence’ assurance and controls model 

destructive forces 

 > Denial of service attacks

access model

 > JTC run an active/active dual datacentre model, across the Channel Islands, with one 

integrity of data.

datacentre in Jersey and another in Guernsey, this provides inter island redundancy should 

either datacentre suffer power or communication failure. The datacentres are connected via 

four diverse and redundant network links to allow for synchronous replication

 > The ability to continue business in alternative location if an issue arises in one jurisdiction, 

as was implemented for the JTC BVI office in 2017

 > Defined and audited IT procedures

 > External security assessment conducted annually

 > System access controls including least privilege access model

 > Dedicated Senior IT Security Manager

 > Training including compulsory online Security Awareness courses 

 > Employee error
 > Malicious employee intent 

Awareness courses

 > Review of data security procedures and controls as part 

of the annual ISAE 3402 Report

 > Robust business continuity planning

Risk of the Group 

 > Failure to apply policy and 

 > Robust policy and procedures including at take on 

Medium / 

taking on the wrong 

follow procedures

subject to regular review with appropriate escalation 

low risk

type of clients, or 

the Group or the 

 > Failure to follow codes of conduct 

for higher risk clients

 > Failure to invest in appropriate 

 > Frequent staff training / awareness initiatives

clients actions during 

and timely talent development

 > Established reporting and escalation process with 

the clients life cycle 

 > Failure of managerial oversight

review by boards/committees as appropriate

 > Review of data security procedures and controls as part of the annual ISAE 3402 Report

leading to losses, 

 > Failure to adequately train and 

 > Independent client and Compliance monitoring 

 > Acquisition

 > Competitor

 > Strategy

S T R A T E G I C

 > Robust acquisition due diligence process including 3rd party assessments by well regarded 

accounting and legal firms

 > Governance and challenge from Non-Executive Directors

 > Integration strategy in place prior to acquisition

 > Integration committees established to manage integration process

 > Group Holdings Board responsibility for identifying forthcoming requirements in respect of 

digital / business systems investment

 > GHB responsibility for identifying and prioritising product innovation

 > Strategy regularly reviewed and challenged by Board respectively
 > Strategy drives annual business planning process and performance based targets

2

failed strategic 

objectives, poor 

customer service and 

employee frustration 

and potentially 

enforcement, 

supervision or 

regulatory sanction 

develop employees

review program

 > Promoting a robust risk and compliance culture across 

the Group

 > Ensuring quality administration and compliance 

resource in each jurisdiction plus internal legal counsel 

support as appropriate

 > Well established RFS process

 > Evolution to a three lines of defence assurance and 

controls model 

Risk that acquisitions 

 > Paying too much

 > Robust due diligence process including 3rd party 

High / 

do not achieve 

 > Lack of strategic clarity

assessments by well regarded accounting and 

medium risk 

R E P U T A T I O N A L

 > Regulatory sanction

 >  Comprehensive risk management capability including controls embedded within the 

intended objectives 

 > Slow decision making

legal firms

 > Public litigation

procedural environment

 > Breaching sanctions,

 > Prompt and effective communication with all stakeholders – regulators, shareholders, 

3

or give rise to 

 > Lack of buy-in

 > Governance and challenge from Non-

ongoing or previously 

 > Failure to integrate swiftly

Executive Directors

 > Involvement in money 

employees, clients and suppliers

unidentified liabilities.

laundering or the 

 > Strong and consistent enforcement and testing of controls on governance, business and 

financing of terrorism

legal compliance

 > Integration strategy in place prior to acquisition

 > Integration committees established to manage 

integration process

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O U R   R E S O U R C E S   A N D   R E L A T I O N S H I P S

P R I N C I P A L   R I S K

P O T E N T I A L   C A U S E S

M I T I G A T I O N

I M P A C T

S T R O N G E R   T O G E T H E R

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5

6

Failure to retain high 

 > Lack of adequate 

 > JTC ensures that the remuneration package is 

High / low risk 

calibre, talented 

succession planning

competitive in the marketplace and benchmarks 

senior managers and 

 > Failure to invest in appropriate & 

against peer group

other key roles in 

timely talent development

 > Shared ownership scheme embedded across 

the business.

the business

 > JTC encourages a strong management culture where 

talent management and people development are a 

core focus

C O R P O R A T E   S O C I A L   R E S P O N S I B I L I T Y

C U L T U R A L   VA L U E S

Our approach to Corporate Social Responsibility (CSR) is driven by our shared 

Our internal cultural values guide employees in their actions and form part of the 

ownership culture and we believe that by working with our colleagues, clients 

‘JTC Way’ of doing business. 

and the communities in which we operate, we can all be Stronger Together. 

Failure to recruit or 

 > Failure to identify roles most 

 > Coverage of roles – certain roles have been identified 

High / low risk 

develop good quality 

essential to delivering on 

as ‘key’ and a robust succession plan within the current 

O U R   P E O P L E

 > MAXIMISE INDIVIDUAL POTENTIAL – as a growth and learning focused 
business, we passionately believe in helping all our people to understand 

people to achieve our 

strategic aims

staff pool is being developed

Our people bring the JTC culture and brand to life. They possess the experience, 

and achieve their full potential throughout the full duration of their 

strategic aims

 > Failure to identify what skills the 

 > Frequent staff training / awareness initiatives

expertise  and  energy  that  adds  value  for  our  clients  and  partners  and  they 

career with JTC. 

position really requires

 > Focus too heavily on technical 

 > JTC Academy programme for all employees globally
 > JTC ‘LION’ senior management 

represent JTC every day in the communities and markets where we operate. 

skills and not enough on attitude 

development programme 

S H A R E D   O W N E R S H I P

 > MERITOCRACY – at JTC, we value outstanding behaviours that lead to 
outstanding results. Progress within the organisation is meritocratic and 

based on an individual’s ability and desire to contribute to the Group 

and motivation

 > Lack of adequate 

succession planning

 > Failure to invest in appropriate 

and timely talent development

Through  our  shared  ownership  programmes,  every  permanent  employee  is  a 

achieving its goals. 

direct  stakeholder  in  the  business  and  following  our  IPO  we  set  ourselves  the 

 > STAKEHOLDER MENTALITY – our shared ownership culture means 

aim of having at least 20% of the total issued share capital owned directly by 

that we are all owners of the business and all have a role to play in its 

employees at any time. As of 31 December 2018 this figure was 25%. Since its 

long-term success. From new ideas to drive growth and delight clients, 

inception,  the  JTC  shared  ownership  model  has  created  more  than  £200m  of 

to innovation in processes and cost control, we ask every member of 

value  for  stakeholders,  much  of  which  is  still  held  by  employees  as  JTC  PLC 

the team to take a stakeholder mentality and treat the business and its 

Risk that a change in 

 > Disorderly Brexit 

 > Dedicated risk and compliance resource with the 

High / 

equity. Over £25m in cash has been generated directly for employees from our 

resources as their own. 

laws and regulations 

 > Geopolitical uncertainty 

requisite skills, resources to monitor and report to the 

medium risk 

Employee Benefit Trusts (EBTs). 

 > COMPANY BEFORE INDIVIDUAL – at JTC, no individual, however 

will materially impact 

 > OECD tax reviews

Board on strategic outlook / impact of change

the sector and / or 

 > ‘4AMLD’ / Public Beneficial 

 > Robust and sustainable regulatory change 

our business.

Ownership Registers 

management model

 > GDPR and data 

protection initiatives

 > Well-hedged and positioned with a global platform and 

established EU operations (Luxembourg & Netherlands)

 > Challenge and cost of measuring, 

 > Data-focused approach that enables continuous 

monitoring and demonstrating 

monitoring and real-time insight into impact 

good conduct as well as meeting 

on operations 

new requirements

 > Proven track record of navigating and maximising 

 > Keeping up with the rapid pace of 

revenue growth opportunities from regulatory change

regulatory change

 > Minimal FX risk exposure 

T C   A C A D E M Y
T C   A C A D E M Y

J

J

talented, is ever more important than the collective whole. We celebrate 

and reward outstanding contributions, but always ask our people to put 

the long-term interests of the company first. 

In  order  to  help  our  people  live  our  cultural  values  and  deliver  our  client 

facing  behaviours  we  provide  three  constantly  evolving  programmes  to  all 

employees globally. 

These topics are considered regularly so that we can adapt to changing market conditions or competition. This report should be read in conjunction with the Viability 

Statement on page 63.

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S P O T L I G H T

S P O T L I G H T 
J T C  G A T E W A Y   T E S T I M O N I A L

J T C  A C A D E M Y   –   L I F E L O N G   L E A R N I N G  A N D   D E V E L O P M E N T

We want everyone, wherever they work in the JTC network, to be able to develop 

the  skills  and  knowledge  that  they  need  to  be  excellent  in  our  world  and  we 

deliver this to our team through the JTC Academy.

A C C R E D I TAT I O N   

A N D   R E C O G N I T I O N

In  2018  JTC  was  awarded  STEP  Gold  Employer  Partner  accreditation 

across ten of its jurisdictions. This was in recognition of our supportive 

In its purest form, JTC Academy is there to help maximise our people’s potential 

and empowering learning and development culture. The Society of Trust 

within the business – it’s as simple as that.

and Estate Practitioners (STEP) is the global professional association for 

practitioners advising families across generations. 

From the outset, it provides a structured development programme for all employees, 

giving access to materials and training tailored to job roles, performance, ambitions 

Following the development of our in-house management development 

and potential.

programmes,  JTC  has  been  ‘awarded’  ‘Recognised  Provider’  status  by 

the Institute of Leadership and Management (ILM). 

JTC Academy builds on our traditions of mentoring and academic training and 

brings those practices up to date. The three main aspects of JTC Academy are: 

JTC is an ‘Approved Employer’ of the Association of Chartered Certified 

Accountants (ACCA). 

P R O F E S S I O N A L   D E V E L O P M E N T

We operate in a technical sector and relevant professional qualifications ensure 

that our people have the essential skills and knowledge required. Over 70% of 

staff hold, or are currently studying for, a relevant professional qualification. 

L E A D E R S H I P   A N D   M A N A G E M E N T   D E V E L O P M E N T

Leadership, team work and performance management are essential parts of life 

at JTC and we have developed bespoke in-house courses, accredited by the ILM, 

to support our people as they take on management and leadership roles within 

the Group. 

 > STEP UP TO MANAGEMENT (SUTM) – a course of 7 modules delivered 

over 8 months to support first time line managers

 > MANAGING THE JTC WAY (MTJTCW) – a course of 13 modules 
delivered over 18 months to support managers up to Associate 
Director level

 > LEADERS IN OUR NAME (LION) – a course of 8 modules delivered over 
12 months to develop our most senior leaders in the business, from 

Directors through to members of the Group Holdings Board. 

S O F T   S K I L L S   D E V E L O P M E N T

We  understand  that  client  service  excellence  and  outstanding  individual  and 

team performance require more than just strong technical skills. JTC Academy 

also provides a range of soft skills training to enable our people to develop their 

wider skillset and become as effective as possible. 

Q H O W   D I D   J T C   S U P P O R T   Y O U   I N   A L L   O F 

T H I S ?

I had a huge amount of encouragement and backing from my line 

managers  in  both  jurisdictions  who  each  took  the  time  to  help 

with  any  questions  I  had  about  the  transfer.  Additionally,  the 

operational teams who helped facilitate the move provided a lot 

of support every step of the way. 

Q H O W   D I D   Y O U R   F A M I L Y   A N D   F R I E N D S 

F E E L   A B O U T   Y O U R   M O V E ?

As I lived in Jersey for four years, my friends and family (especially 

my Mum) were really delighted to have me back home!

Q W H A T   W E R E   Y O U R   L E S S O N S   L E A R N T 

A L O N G   T H E   W A Y ?

Always be open to new experiences and challenges.

Q W H Y   D O   Y O U   T H I N K   T H E 

I N T E R N A T I O N A L   E X P E R I E N C E   T H A T 

G A T E W A Y   O F F E R S   I S   I M P O R T A N T ?
Career and personal growth. You get to meet people in different 

jurisdictions, understand their roles and remits and of course build 

on your network within JTC and beyond. 

“An invaluable experience which 
fostered really beneficial relationships 
between the jurisdictional teams.”

M A N A G E R , 
C O R P O R A T E   S E R V I C E S
E S P E R A N C E 
M A R A I S

Q H O W   D I D   G A T E W A Y   W O R K   F O R   Y O U ?

Starting off, I was actually at one of the medium sized 

accountancy and audit firms in South Africa and had made the decision 

to move to Jersey to increase my financial services experience in 

a well-known offshore jurisdiction. At the time, some of my audit 

clients were administered by JTC and so I regularly had to work 

with JTC’s Corporate Division. I was always impressed with not 

only their level of professional client care but also their friendly 

approach and real sense of team.

The  experience  made  me  think  about  working  within  a  similar 

dynamic culture and when the position for a Manager in the JTC 

Jersey office came about, I jumped at the opportunity. I was also 

aware  of  the  Gateway  programme  and  that  as  JTC  has  a  Cape 

Town office, there was the possibility of staying with the Group 

but being able to transfer back.

Prior  to  joining  the  corporate  team  in  Jersey,  I  was  also  in 

a  fortunate  position  to  have  been  seconded  to  the  Finance 

department for five months which provided invaluable experience 

in understanding the bigger Group picture.

A  role  back  in  the  Cape  Town  team  soon  became  available  and 

the  Gateway  initiative  meant  that  I  was  able  to  take  up  the 

opportunity. I was extremely happy to be able to remain with JTC.

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J T C   G A T E W A Y   –   G L O B A L   T A L E N T   M O B I L I T Y

Equally important is the invaluable experience of living abroad, being immersed 

J T C   W E L L B E I N G   –   A   H O L I S T I C   A P P R O A C H   

Engagement begins with the recruitment and selection process, where we ensure 

JTC  Gateway  offers  our  people  the  opportunity  to  develop  their  careers  by 

in  new  cultures,  gaining  new  perspectives,  meeting  new  people,  making 

T O   W E L L B E I N G

personable and timely communication through the recruitment process. All new 

working in Group locations across the world. It is a key element of our employee 

new  friends,  exploring  new  terrains  and  discovering  hidden  strengths  as  new 

Launched at the end of 2018, JTC Wellbeing supports all our people in attaining 

starters are given a structured induction programme and assigned a ‘buddy’, an 

proposition which aims to support personal and professional growth as well as 

challenges are met each day.

optimum  physical,  emotional  and  mental  good  health.  Following  a  pilot 

established colleague who is assigned to help with practical orientation on a day-

attract and retain talent.

programme in our Jersey office, the JTC Wellbeing programme has been rolled 

to-day basis. Where colleagues join us via an acquisition, the standard induction 

Since the launch of the programme over a dozen JTC Gateway placements have 

out to all employees globally and includes a custom app that provides employees 

programme is tailored appropriately as part of the structured integration process 

From  individual  secondments  to  key  talent  rotational  programmes  and 

been facilitated, ranging from temporary secondments to permanent relocations. 

with  access  to  tailored  advice  and  support  on  a  range  of  wellbeing  topics, 

that we follow. 

permanent  transfers,  JTC  Gateway  enables  employees  to  broaden  their 

professional, managerial, technical and interpersonal skills and share their own 
knowledge  and  expertise  with  their  international  colleagues  facilitating  cross-

functional learning and fostering cross-departmental teamwork.

“An invaluable chance to immerse myself 
in new work and develop my skills”

C H R I S T O P H E R   G I B B O N S

including nutrition, fitness, stress management and mental health awareness. 

E M P L O Y E E   E N G A G E M E N T

Informal  and  formal  staff  social  events  are  encouraged  across  the  Group  and 
in  our  larger  offices,  including  Jersey,  South  Africa  and  Guernsey,  we  have 

Our shared ownership culture and stakeholder mentality mean that employee 

established  JTC  Sports  and  Social  Committees,  which  are  run  by  employees 

engagement and effective internal communications are a constant focus across 

on  a  voluntary  basis  and  organise  a  wide  range  of  social  events  from  sports 

the Group. We work hard to share information at all levels and foster a common 

participation to dinners and family days. 

team spirit whilst also respecting local norms in all office locations. 

J T C   W E L L B E I NG

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E M P L O Y E E   C O M M U N I C A T I O N S

 > Online business travel portal

We  use  a  variety  of  communication  methods  to  share  information  about  the 

 > Video and audio conferencing portal

business and the markets in which we operate. This includes communication of 

 > People HR portal (an online tool to manage all personnel records, 

the Group’s goals and strategies, performance updates and market news.

including vacations, absence, remuneration and annual appraisal)

E Q U A L   O P P O R T U N I T Y

JTC  is  committed  to  the  policy  of  equal  treatment  of  all  its  employees  and 

requires all employees of whatever grade or authority, to abide by and aspire to 

this general principle.

Our policy is to always ensure that all persons are treated fairly, irrespective of 

their  age,  colour,  disability,  ethnicity,  family  or  marital  status,  gender  identity 

or  expression,  language,  national  origin,  physical  and  mental  ability,  political 

affiliation,  race,  religion,  sexual  orientation,  socio-economic  status,  veteran 

status,  and  other  characteristics  that  make  our  employees  unique.  We  will 

endeavour to provide those who have physical disabilities with specific assistance 

and arrangements to enable them to work for us wherever and whenever this is 

reasonably practical.

At JTC we recognise that our human capital is the most valuable asset we have. 

The  collective  sum  of  our  individual  employees’  differences,  life  experiences, 

knowledge,  inventiveness,  innovation,  self-expression,  unique  capabilities  and 

talent represents a significant part of not only our culture but our reputation and 

inevitably JTC’s achievements.

We have created an environment in which all existing and prospective employees 

of JTC can access all appropriate employment opportunities. In the context of 

I N   P E R S O N   U P D A T E S

We are a people business and encourage open communication and the cascade 

of  information  in  person  on  a  regular  basis.  Team  meetings  are  used  across 

the business and are adapted to suit the size of each office, with larger offices 

running ‘town hall’ style meetings. 

B R A N D E D   E - C O M M S

We have developed a suite of clearly signposted internal emails covering updates 

meeting our business objectives the following principles will guide our approach:

from different parts of the business, these include:

 > CEO Updates

 > CFO Updates

 > COO Updates

 > We will discuss and be flexible in meeting individual employee’s needs 

and aspirations

 > All existing and potential employees will be fairly selected for job 

opportunities based on their ability to perform their role

 > Risk & Compliance Updates, which includes AML and GDPR

 > There will be respectful communication and co-operation between 

 > HR Updates, which includes JTC Academy, JTC Gateway and JTC Wellness

all employees

 > IT Updates

 > Marketing Updates

 > Acquisition Updates 

I N T R A N E T

 > Teamwork and employee participation, permitting the representation of 

all groups and employee perspectives will be encouraged

 > A work/life balance through agreed flexible working principles to 

accommodate employees’ varying needs will be considered in line with 

the needs of the business

Our well-developed intranet ‘JTC Joogle’ is available to all staff and hosts a raft 

 > JTC is committed to the principles of equal opportunity for all and 

of news and information, as well as being a secure ‘single sign on’ point of access 

specifically prohibits discrimination of every type

for a number of core systems. Highlights include:

 > Daily internal JTC newsfeed

 > Notification of new starters and leavers

 > Global staff directory

 > JTC Academy online

 > Salesforce CRM access

 > Bespoke ‘Ownership for All’ staff portal

 > GDPR portal 

 > Marketing materials portal

M O D E R N   A N T I - S L A V E R Y   A N D   H U M A N   T R A F F I C K I N G

JTC  has  taken  steps  to  ensure  slavery  and  human  trafficking  is  not  taking  

place in our supply chains or in any part of our business. A statement in response 

to  Section  54,  Part  6  of  the  Modern  Slavery  Act  2015  is  available  on  the  

JTC website at jtcgroup.com and sets out the steps that the Group has taken and 

its on-going commitment to this vitally important topic.

O U R   C L I E N T S

Within our cultural framework, our internal values drive our external client facing 

behaviours. Through these behaviours, we seek to work in partnership with our 

clients, gaining a deep understanding of their needs and goals so that we can 

deliver the best service possible. 

 > ENTREPRENEURIAL OUTLOOK – our high levels of client engagement 
and stakeholder mentality allow us to take an entrepreneurial approach 

to finding the best service solution for each and every client. 

 > WANT TO WIN MENTALITY – JTC is proud of its independence and 
we recognise that we operate in a competitive market where clients 

have a choice of firms to work with. We work hard to win the trust 

and confidence of our clients and to help them succeed in their 

chosen activities. 

 > CAN DO ATTITUDE – we understand that our clients rely on us to 
deliver services, often with high levels of technical complexity, on a 

consistent basis. Our can do attitude is about finding answers and 

delivering results.

 > ABOVE AND BEYOND SERVICE – with client relationships that last 

on average c.10 years (and which can extend for decades over multiple 
generations) we know that maintaining client service excellence is key to 

long-term success. 

J

J

T

T

C

C

G

G

A

A

T

T

E

E

W

W

A

A

Y

Y

T C   A C A D E M Y
T C   A C A D E M Y

J

J

S

S

R

R

U

U

O

O
I

I
V

V
A
A
H
H
E
E
B
B

G

G

N

N

I

I

C

C

A

A

F

F

T

T

N

N

E

E
I

I
L
L

C
C

C

C

U

U

L

L

T

T

U

U

R

R

A

A

L

L

V
V
A
A
L
L
U
U
E
E
S
S

W

C

C

T

T

J

J

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G
N
I
E
B
L

G
N
I
E
B
L

L

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
O U R   R E S O U R C E S   A N D   R E L A T I O N S H I P S
C O N T I N U E D

O U R   C O M M U N I T I E S 

We  also  recognise  the  important  partnerships  we  have  with  our  clients  and 

We value and respect the communities in which we operate around the world and 

intermediaries  and,  where  possible  and  appropriate,  will  look  to  support  their 

understand the support they provide to our employees, clients and intermediary 

chosen causes.

partners.  We  seek  to  create  a  positive  impact  wherever  we  operate,  creating 

opportunities for employment and giving back through charitable donations of 

2 0 1 8   C O M M U N I T Y   H I G H L I G H T S

time, expertise and money.

In 2018, JTC employees in Jersey and Guernsey raised over £18,000 for Channel 

Islands’  charities  through  a  number  of  exciting  and  memorable  fundraising 

We believe in promoting an employee-led approach to the Group’s charitable 

activities,  including  ‘director  dress-up’  days,  bake-offs,  and  a  variety  of  other 

fundraising  and  donations  so  that  our  people,  wherever  they  are  based,  can 
work  together  in  making  a  difference  in  their  local  communities.  In  addition 

challenges.  Additionally,  Jersey  support  was  given  to  the  Rotary  International 
Shoebox appeal whilst in Guernsey, similar collections were made to create gifts 

In the Cayman Islands, a local charity known as ARK – Acts of Random Kindness 

– gathers funding and offers of personal support from local businesses in order to 

support children who lag behind in school because of their family circumstances. 

Having initially tackled poverty, the charity is now attempting to tackle the root 

causes  of  generational  poverty  in  this  way.  JTC  worked  alongside  other  local 

businesses in support of this worthwhile cause. 

Additionally, we were able to make financial donations to a significant number 

of  employees  who  were  participating  in  fundraising  events  and  challenges  in 

support of local charities close to their hearts.

E N V I R O N M E N T A L ,   S O C I A L   A N D   G O V E R N A N C E   ( E S G )

JTC  understands  the  importance  of  Environmental,  Social  and  Governance 

(ESG) risks and opportunities for its clients and in particular, international asset 

managers.  As  an  administrator  with  deep  expertise  across  a  range  of  asset 

classes, we are able to support our clients in delivering their ESG commitments. 

In  South  Africa,  2018  was  a  busy  year  for  colleagues  who  run  the  Ubuntu 

As a business, JTC is committed to its own ESG related policies and in particular 

and in appreciation of their endeavours outside of the working environment the 

for elderly people spending Christmas alone. 

Committee  –  Ubuntu  being  a  Bantu  term  meaning  humanity.  They  worked 

to equal opportunities and wellbeing for our global workforce and comprehensive 

Group aims to financially support individuals who choose to undertake personal 

challenges on behalf of charities or initiatives close to their own hearts.

tirelessly  to  organise  numerous  activities  which  aimed  to  give  back  to  those 

governance and compliance practices, as underpinned by our status as a UK PLC 

less fortunate and in need. There were several events in support of their long-

with a premium listing on the London Stock Exchange (LSE). 

standing  association  with  Leliebloem  Child  &  Youth  Care  Centre,  including 

bringing children from the centre to work for a day, volunteering to help at the 

As a financial services firm, whilst our environmental impact is small compared 

centre and organising a day of carnival fun for the kids. 

to  many  other  industries,  we  also  recognise  the  importance  of  having  a  role 

Colleagues on the Isle of Man raised Christmas money for the children’s wing 

for managing the effect we have on the environment. As a minimum, however, 

of  their  local  hospice,  which  provides  end-of-life  care  for  children  with  life-

we encourage all jurisdictions to procure paper from managed forests, ‘upcycle’ 

threatening conditions. At other times of year, they organised events in support 

furniture,  telephones  and  IT  equipment  between  jurisdictions  and  from 

of a programme that supports the elderly and aims to improve their quality of 

acquisitions, recycle old equipment and stationery by redistributing to schools 

life through providing a helping hand alongside various social events. 

and charities, and to use filtered rather than disposable plastic bottled water in 

to  play  and  are  at  the  early  stages  of  our  review,  planning  and  measurement 

glass bottles provided to our teams.

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To succeed in a fast-paced world requires dynamic thinking, 
bold ideas and sophisticated solutions. 

We understand the importance and value of time, working 
quickly to present our clients with the options they require 
and the answers they need.

Bold. Dynamic. Sophisticated. Fast. 

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSC H I E F   F I N A N C I A L   O F F I C E R ’ S   R E V I E W

A C H I E V I N G   T H E   T A R G E T S 
W E   S E T   O U R S E L V E S

R E V E N U E

Client  attrition  in  the  period  was  8.9%  compared  to  8.3%  in  2017  and  is 

In 2018, revenue was £77.3m, an increase of £17.5m (29.3%) compared to 2017. 

consistent with previous periods. Attrition is broken down into three principal 

categories as also shown in the chart below. This demonstrates that 98.2% of 

Period on period growth was driven by net LTM organic growth of 8.7% and 

revenues that are not end of life were retained in the period.

inorganic growth of 20.6% from the acquisitions made in 2017 of the Bank 

of America Merrill Lynch International Trust and Wealth Structuring business 

Acquisitions  contributed  £13.0m  of  new  revenue  in  the  year  broken  down 

(BAML) and New Amsterdam Cititrust (NACT) as well as the 2018 acquisitions 

as follows:

of Minerva and Van Doorn. 

C H I E F   F I N A N C I A L   O F F I C E R
M A R T I N 
F O T H E R I N G H A M

Revenue growth, on a constant currency basis, in the year is summarised in the 
chart below.  

Minerva

Van Doorn

NACT

BAML

Total

£4.4m

£1.4m

£1.6m

£5.6m

£13.0m

Revenue from acquisitions is treated as inorganic for the first 12 months of JTC 

ownership. NACT and BAML revenues appear in both 2017 and 2018 covering 

the first 12 months of JTC ownership

N E W   B U S I N E S S   /   P I P E L I N E

The enquiry pipeline increased by 25% from £25.6m at 31 December 2017 

to £32m at 31 December 2018. During 2018 JTC secured new work with an 

annual  value  of  £9.7m  (2017:  £8.9m).  Typically  this  revenue  will  have  an 

average lifecycle of approximately 10 years.

F I N A N C I A L   R E V I E W

J T C   G R O U P   F I N A N C I A L   K P Is

The  2018  results  reflect  the  pre  listing  capital 

structure  up  to  14  March  2018  and  the  current 

capital structure post IPO. 

Revenue (£)

Underlying*

EBITDA (£)

In order to assist the reader’s understanding of the 

EBITDA margin (%)

financial performance of the Group in this period of 

significant change, alternative performance measures 

(‘APMs’) have been included to ensure consistency 

with the IPO prospectus and to better reflect the 

underlying activities of the Group excluding specific 

non-recurring items as set out in note 10 (page 

117). As explained in the Company Prospectus, 

underlying EBITDA margin is the main profitability 

measure used within the Fund and Trust Company 

EBIT (£)

Adjusted diluted EPS (p)**

Statutory

Gross profit margin (%) 

Gross profit margin ICS (%)

Gross profit margin PCS (%)

EBITDA (£)

EBIT (£)

Administration market. The Group appreciates that 

Loss before tax (£)

APMs are not considered to be a substitute for, or 

superior to, IFRS measures but believes that the 

selected use of these may provide stakeholders 

with additional information which will assist in the 

understanding of the business.

Basic and diluted EPS (p)

Final dividend per share (p)

Cash conversion (%)

Net debt (£) 

2018

2017

Growth

£77.3m

£59.8m

+29.3%

£23.8m

£14.4m

+65.3%

30.9%

24.1%

£19.2m

£11.5m

18.4p

13.8p

61.5%

61.1%

62.2%

£5.3m

£0.6m

56.5%

56.4%

56.7%

£9.6m

£6.8m

+6.8pp

+66.6%

+33.1%

+5.0pp

+4.7pp

+5.5pp

-45.4%

-90.7%

(£2.1m)

(£3.6m)

+40.2%

(3.9p)

2.0p

80%

(7.0p)

–

85%

N/A

+2.0p

-5.0pp

(£48.7m)

(£42.5m)

+£6.2m

* 

Items  classified  as  non-underlying  are  as  detailed  in  Note  10  (page  117)  of  the  financial  statements.  Non-
underlying items are defined as specific items that the directors do not believe will recur in future periods. Non-
underlying items charged to EBIT in 2018 include: EBT Capital Distribution (£13.2m), acquisition and integration 
costs (£4.3m) IPO costs (£1.0m) and other costs (£0.1m).

**  Adjusted diluted EPS is the loss for the year adjusted to remove the impact of non-underlying items within EBITDA, 
amortisation of customer contracts, other gains, share of profits from equity accounted investees, finance income, loan 
note interest, amortisation of loan arrangement fees and unwinding of NPV discounts..

R E V E N U E   B R I D G E

L O S T

W O N

£ 1 3 . 0M

£ 7 7 . 3M

£ 5 9 . 4M
Acquisition £3.2m

£ 0 . 1M

£ 0 . 9M

£ 4 . 0M

£ 5 . 5M

£ 4 . 4M

Organic £56.2m

FY17 revenue

JTC decision

Moved service
provider

End of life

Existing clients

New clients

Acquisitions

FY18 revenue

Note: Constant currency using FY18 Consolidated Income Statement Exchange Rates

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C O N T I N U E D

G R O S S   P R O F I T   M A R G I N

margin improved from 26.6% to 33.5% in the year. This was driven by the swift 

L O S S   B E F O R E   T A X

collection.  Adjusting  for  this  we  would  have  seen  an  89%  cash  conversion 

Gross profit margin for 2018 was 61.5%, an improvement of 5.0pp from 2017. 

and effective integration of the BAML business as well as the benefits accruing 

The  reported  loss  before  tax  for  the  period  ended  31  December  2018  was 

in the year. This is a strong performance when considered in the context of 

This  improvement  was  seen  in  both  operating  Divisions  with  ICS  improving 

continued to invest in processes, systems and operational capabilities and this 

from the operational changes made in the latter part of 2017. The business has 

£2.1m (2017: £3.6m loss). 

revenue  growth  of  29%.  Working  capital  (trade  receivables  minus  deferred 

revenue) as a percentage of revenue fell from 33.0% at 31 December 2017 to 

gross  margin  from  56.4%  in  2017  to  61.1%  (+4.7pp)  in  2018.  The  margin 

investment will support future growth. 

Adjusting for non-underlying items the underlying profit before tax for 2018 

31.1% (improvement of 1.9pp) by 31 December 2018. 

improvement  is  due  to  the  continuing  focus  on  improving  operational 

was  £17.0m  (2017:  £0.9m  loss).  The  improvement  reflects  both  the  strong 

efficiency and leveraging the Global Service Centre (GSC) in Cape Town. 

The  Group  recognises  that  EBIT  is  a  more  commonly  accepted  reporting 

business  performance  in  the  current  year  as  well  as  the  higher  financing 

Net debt at the period end was £48.7m compared to £42.5m at 31 December 

metric and will over the next 12 months transition to using this as its primary 

costs associated with the Group’s capital structure pre–IPO, albeit offset by 

2017. This represents 2.0 times the underlying 2018 EBITDA (2017: 2.9 times). 

Within  PCS  the  gross  profit  margin  was  62.2%,  a  5.5pp  improvement  from 

profitability indicator for external stakeholders. Statutory EBITDA and EBIT are 

increased non underlying costs. 

2017. The gross profit margin improvement was particularly strong in H1 due 

both impacted by significant non underlying costs in this first year of reporting 

Underlying 2018 EBITDA does not include the full year impact of the profit of 

the Van Doorn or Minerva acquisitions in this calculation. On a proforma basis, 

to the swift integration and re-organisation of the global PCS business following 

post the IPO. Details of these non underlying costs are set out below. 

It  should  be  noted  that  Finance  costs  in  the  reporting  period  include  the 

net debt as a proportion of underlying EBITDA would fall to 1.7 times.

the acquisition of BAML. The focus in the first half of 2018 was to right-size 

costs  of  the  Group’s  pre  IPO  capital  structure  and  changes  to  the  capital 

the  business  taking  into  account  the  BAML  acquisition.  Having  successfully 

N O N   U N D E R L Y I N G   I T E M S

structure made at the time of listing. Finance costs in 2018 comprise £1.5m of 

R E C O N C I L I A T I O N   O F   U N D E R L Y I N G   E B I T D A   

achieved  that,  management  moved  their  attention  to  delivering  stronger 

Non underlying items incurred in the period totalled £19.1m. These comprised 

amortisation/non cash flow items and £2.0m of costs which impact cash flow. 

T O   L O S S   B E F O R E   T A X 

Within the cash flow impacting items, the loan note interest relates to the pre 

The reconciliation of underlying EBITDA to loss before tax for 2018 is as follows:

organic growth and invested in senior BD capability to deliver this. This led to 

the following:

slightly lower margins in the division in H2 in the expectation that this would 

deliver stronger future revenue growth. 

 > £13.2m capital distribution from JTC EBT12 to all staff as a result of 

U N D E R L Y I N G   P R O F I T   A N D   M A R G I N   P E R F O R M A N C E

 > £4.3m of acquisition and integration costs 

our IPO

IPO period and is not recurring. The bank loan interest rate pre IPO was higher 

than the rate under the post IPO debt package. The interest rate charged in the 
first six months of the new bank loan facility was higher than the ongoing rate. 

Underlying  EBITDA  in  2018  was  £23.8m,  an  increase  of  £9.4m  and  65.3% 

 > £1.0m costs associated with the IPO

E A R N I N G S   P E R   S H A R E

from 2017. The reconciliation of the improvement in the underlying EBITDA is 

 > £0.6m other costs/ charges

shown in the chart below. 

Underlying  diluted  EPS  was  15.3p  (2017:  (2.9p)).  Adjusted  diluted  EPS  was 

18.4p  (2017:  13.8p).  Adjusted  diluted  EPS  is  the  loss  for  the  year  adjusted 

The underlying EBITDA margin % is the primary KPI used by the business and 

£0.4m are included within Finance costs and £0.1m are other costs. 

of  customer  contracts,  other  gains,  share  of  profits  from  equity  accounted 

Of the £19.1m of non underlying costs, £18.6m are incurred at EBIT level, and 

to remove the impact of non-underlying items within EBITDA, amortisation 

is a key measure of management’s ability to run the business effectively and 

in line with competitors and historic performance levels. The performance in 
2018 highlights the progress that has been made with underlying EBITDA margin 

JTC  consolidates  its  EBTs  within  its  results  and  hence  the  reason  that  the 

fees and unwinding of NPV discounts.

capital distribution is included within staff costs. The full charge to the Income 

investees, finance income, loan note interest, amortisation of loan arrangement 

increased to 30.9% from 24.1% in 2017 – a significant improvement of 6.8pp. 

Statement is recognised in the period to 31 December 2018. Acquisition and 

C A S H   F L O W   A N D   D E B T

This has been driven by improved operational efficiency in both operating divisions 

integration costs reflect costs incurred on the completed acquisitions as well 

Cash generated from underlying operating activities was £19.2m representing 

All figures in £’m for 2018

Statutory results

Non underlying 
items

Underlying 
results

EBITDA

Depreciation and amortisation

Profit from operating activities (EBIT)

Finance costs, other gains  

and losses etc.

Loss / profit before tax

5.2

(4.6)

0.6

(2.7)

(2.1)

18.6

–

 (18.6)

0.5

(19.1)

23.8

(4.6)

19.2

(2.2)

17.0

Non  underlying  items  are  set  out  in  detail  in  note  10  (page  117)  to  the 

consolidated  financial  statements  and  are,  in  the  opinion  of  the  Directors, 

specific items that will not recur. 

as well as continuing cost control. ICS’s underlying EBITDA margin improved from 

as transactions which are ongoing or did not complete. 

22.5% in 2017 to 28.8% reflecting the continuing refinement of the divisional 

operating model and utilisation of the Cape Town GSC. PCS’s underlying EBITDA 

an  80%  conversion  of  underlying  EBITDA  (2017:  85%).  During  2018  the 

conversion  rate  was  adversely  impacted  due  to  the  BAML  acquisition. 

Former BAML  clients  are billed bi-annually in  arrears  and  therefore JTC  had 

not yet benefited from a full cycle of cash flows. At 31 December 2018 there 

was still a mismatch whereby three months of the revenues were not due for 

M A R T I N   F O T H E R I N G H A M
C H I E F   F I N A N C I A L   O F F I C E R

U N D E R LY I N G   E B I T D A   B R I D G E

C A S H   C O N V E R S I O N

V O L U M E
£ 5 . 8M

E F F I C I E N C Y
£ 1 . 8M

£ 1 4 . 4M

V O L U M E
£ 4 . 1M

E F F I C I E N C Y
£ 2 . 0M

£ 1 . 3M

£ 23 . 8M

£ 3 . 0M

9 1 %

8 5 %

1 7 %

8 9 %
8 0 %

Proforma adjustment
to include full 12 month
cycle of BAML cash receipts

2 9 %

Underlying EBITDA
FY17

ICS Gross Profit

PCS Gross Profit

Indirect
Staff

Operating
Expenses

Underlying EBITDA
FY18

FY16

FY17
–– Year on Year Revenue Growth %    –– Underlying Operating Cash Conversion

FY18

Note: Reported Rates from FY18 Financial Statements

Note: Cash Conversion = Underlying Cash Flow From Operating Activities/Underlying EBITDA

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Our success has been built over decades, founded on 
our independence and an enduring belief in our values and 
how they translate to service excellence. While our outlook 
and reach has grown on a global scale, we remain as true 
to our founding principles as ever

Powerful. Independent. Enduring. Global 

G O V E R N A N C E :
52 Chairman’s Introduction
56 Leadership and Effectiveness
63 Viability Statement
69 Nomination Committee Report
72 Audit and Risk Committee Report
79 Remuneration Committee Report
88 Directors’ Report

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D R I V I N G   P E R F O R M A N C E 
T H R O U G H   C U L T U R E

N O N - E X E C U T I V E   C H A I R M A N
M I K E   L I S T O N 
O B E

B O A R D

A S   A   N E W   L I S T E D   B U S I N E S S ,   W H A T   I S   Y O U R 

As  Chairman,  my  aim  is  to  maintain  an  environment  in  which  the  skills  and 

V I E W   O N   T H E   R O L E   O F   G O V E R N A N C E ?

experience  of  every  director  can  be  fully  exploited  to  enhance  the  success  of 

“Excellence  in  governance  is  fundamental  to  the  Group’s  day-to-day 

the  Company.  The  challenge  in  any  team  endeavour  is  the  management  of 

activities. The Board recognises the importance of corporate governance 

relationships  and  in  public  ownership  this  is  magnified  by  the  duty  of  Non-

in order to generate and protect value for our investors.

Executive  Directors  to  challenge  and  scrutinize,  whilst  simultaneously  sharing 

the Executive Directors’ responsibility for the success of the Company.

Our  governance  structure  is  designed  to  maintain  effective  control 

and oversight of our business whilst at the same time promoting the 

The Executive Directors’ vast experience and patience has been of great value to 

entrepreneurial spirit that has underpinned JTC’s success to date.”

their new colleagues as the full range of mature controls, business processes and 

procedures have been reviewed by the Board. The knowledge and comfort gained 

from  this  familiarisation  effort  has  enabled  us  to  move  forward  collectively 

Client  benefits  include  risk  mitigation,  operational  efficiency,  business  model 

to agree the fundamentals for the business in the next stage of its life, under 

agility and demonstrable third party scrutiny.

public ownership.

We have agreed or reaffirmed Company purpose, values, strategy, risk appetite, 

number of high net worth and ultra-high net worth individuals in both mature 

culture and accountabilities. I am confident that we can preserve an environment 
where  the  corporate  governance  requirements  of  a  London  Stock  Exchange 

and nascent markets. Increasingly they are internationally mobile and financially 
sophisticated, and the need to manage their affairs amidst myriad complex and 

listing can be fulfilled without sacrificing the agility and flair of private enterprise 

ubiquitous  regulation  generates  opportunities  from  both  a  private  assets  and 

which has defined the Company so far.

corporate services perspective.

Our  private  client  business  continues  to  benefit  from  rapid  growth  in  the 

P U R P O S E   A N D   VA L U E S

Our  proven  ability  to  build  scale  at  marginal  cost  and  achieve  synergies 

The  Directors  believe  that  the  Company  serves  a  positive  purpose  in  assisting 

which  creates  value  for  our  shareholders,  derives  from  our  ongoing  calibrated 

the  legitimate  facilitation  of  the  capital  flows  on  which  the  economic  and 

investment in infrastructure alongside our historic early stage investment in key 

social benefits of globalization depend. We enable companies and individuals to 

jurisdictions for global delivery.

operate internationally whilst demonstrating full compliance with a myriad of 

rules and regulations without themselves having to maintain the infrastructure 

W O R K   I N   P R O G R E S S

demanded by this increasingly complex environment. We respect client needs 

Although the Board’s review of corporate governance during its first three quarters 

for the legitimate privacy to which they are entitled and on which their personal 

has validated its high expectations, there are areas where its continuing scrutiny 

security or business competitiveness may depend. These fundamentals are the 

will  be  augmented  by  specific  further  work  to  comply  more  comprehensively 

As a specialist provider of outsourced 
administration services, including 
corporate governance and company 
secretarial services, JTC is committed 
to achieving the highest levels of 
corporate governance.

D E A R   S H A R E H O L D E R 

drivers  of  demand  for  our  professional  expertise  and  we  look  to  build  strong 

with the FRC’s new governance codes when we report against them next year.

The PLC Board took office in March last year with the great benefit of absolute 

sustainable relationships with clients for the long term and partner with them 

clarity on what was expected of it, defined not only in the Prospectus from the 

in their endeavours. 

IPO but also in the newly revised UK Governance Code. 

We  are  conscious  that  shareholder  engagement  in  these  early  days  has  in 

practice been largely with the Executive Directors, generally at the time of the 

Our  challenge  as  Directors  is  generating  value  for  shareholders  whilst 

Amongst  them,  integrity,  the  unique  ownership  mentality  and  mutual 

feedback from the advisers and brokers on the views of the major shareholders, 

complying with these enhanced governance expectations and respecting the 

respect  form  the  basis  for  the  behaviour  of  our  business,  its  people  and  its 

and of course the Non-Executive Directors are available to meet at any time. 

interests of a wide range of stakeholders. Our task is assisted by the quality 
of  the  business  and  the  people  within  it.  Moreover,  with  the  provision  of 

wider stakeholders.

We  intend  to  enhance  the  mechanisms  for  shareholder  engagement  and,  for 
example,  we  plan  to  arrange  a  capital  markets  day  later  in  the  year  to  allow 

governance and compliance services as a core business offering to a diverse 

S O U R C E S   O F   VA L U E   G E N E R A T I O N

shareholders to meet the full Board as well as the wider executive team.

institutional  and  private  client  base,  JTC  is  accustomed  to  applying  those 

JTC  has  a  more  than  30  year  history  of  delivering  growth  year  on  year,  both 

disciplines internally too.

organically and more recently by acquisition following the Group’s first purchase 

We  also  aim  to  review  the  composition  of  the  Board  in  light  of  the  planned 

Our  values  are  justifiably  a  common  thread  throughout  this  Annual  Report. 

results announcements and on an ad hoc basis. The entire Board receives formal 

in  2010.  The  opportunities  to  generate  value  in  this  balanced  manner  are 

Effectiveness  Reviews  and  the  evolving  needs  of  the  business.  In  making  any 

The company’s genetic characteristics have evolved over three decades and 

accelerating in what is a rapidly consolidating market.

new appointments we will maintain JTC’s guiding principle to recruit on merit 

as in life itself, they are key to its growth and longevity. Its entrepreneurial 

whilst conscious that gender diversity at Board level presently does not reflect 

parentage  remains  a  strong  influence  in  JTC’s  corporate  values  and  ethical 

We operate in a global environment which offers highly favourable fundamentals 

that which prevails throughout the rest of the organisation, where 51% of the 

behaviour,  with  this  DNA  strengthened  by  the  addition  of  minority  private 

for growth for JTC in all three of our service lines (Funds, Corporate and Private 

management grades are occupied by women.

equity  ownership  (CBPE  Capital)  to  its  blood  line  in  2012.  Add  to  this  its 

Wealth)  which  are  enveloped  by  our  two  fee  earning  Divisions  –  Institutional 

hard-wired  culture  of  rigorous  compliance  and  governance  honed  during  its 
formative  years  by  being  headquartered  in  Jersey,  one  of  the  world’s  most 

Client Services and Private Client Services. 

Our attention to continuous executive development of the management team 
has confirmed the great potential of the LION (Leaders in our Name) programme 

rigorously  regulated  international  finance  centres,  and  you  have  a  pedigree 

From  an  institutional  perspective  sustained  investment  growth  in  alternative 

to  develop  our  future  leaders  and  facilitate  succession  in  the  longer  term  by 

which replicates well in any environment.

asset  classes  ,  which  are  forecast  by  PwC  to  double  in  the  decade  to  2025, 

evolution from within. A more immediate benefit of this initiative has been the 

when coupled with the complexity of demonstrating cross-border compliance, 

is driving greater outsourcing of services to expert third party providers like JTC. 

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C H A I R M A N ’ S   I N T R O D U C T I O N
C O N T I N U E D

opportunity it has afforded the Executive Directors to turn a larger proportion of 

S T A T E M E N T   O F   C O R P O R A T E   G O V E R N A N C E

their time and attention to the new challenges of being a listed business, whilst 

The Directors present this first Annual Report for the year ended 31 December 

delivering business growth and sustainable organisational change. 

2018, on the affairs of JTC, together with the Consolidated Financial Statements 

We have been very greatly reassured by the very evident commitment of the 

corporate  governance  and,  in  2018,  has  continued  to  build  on  the  corporate 

executive team throughout a very demanding year. We are also pleased to see 

governance framework which was established on incorporation of the Company.

very promising talent emerging from within the growing ranks of professionals 

as the Company acquires new businesses and develops its own team, as well as 

This Corporate Governance Report, including the sections which follow, sets out 

and  the  Auditor’s  report.  JTC  is  committed  to  achieving  the  highest  levels  of 

G O V E R N A N C E   H I G H L I G H T S

making strategic hires as necessary. The formal leadership development programs 

how  the  Company  has  applied  the  main  principles  of  good  governance  as  set 

I N D E P E N D E N C E

E VA L U A T I O N

and the increased delegation of authority are already improving ‘bench-strength’ 

out  by  the  UK  Corporate  Governance  Code,  April  2016,  as  issued  by  the  FRC 

At the point of listing, and at the date of this Annual Report, we have 

We have not undertaken an internal evaluation of the Board or the 

in the Company’s Executive team. 

(the “Code”). 

two independent Non-Executive Directors, on our Board, excluding 

Board’s committees as they were established in March 2018. Instead, 

the Chairman, which is in line with the guidance under the Code.

an internal evaluation will be undertaken in the second half of 2019 

R E M U N E R A T I O N   A N D   R E W A R D

The  Directors  consider  that  the  Company  has  been  compliant  with  the 

ahead of the 2019 annual reporting process.

The  Board  is  well  supported  by  the  work  of  the  Remuneration  Committee  in 

Code  provisions  as  applied  during  the  period  since  listing,  other  than  the 

E X P E R I E N C E 

its  aim  to  ensure  that  workforce  performance  and  remuneration  supports 

following exception:

the  long  term  success  of  the  Company  and  promotes  its  values.  Core  to  the 

Group’s  unique  culture  is  that  all  employees  will  have  an  ownership  stake  in 
the business. The importance of this shared ownership is wider than merely the 

Provision B.6.1 of the Code states that the Board should report in the Annual 
Report  how  performance  evaluation  of  the  Board,  its  Committees  and  its 

When the Board was established, our focus was to ensure that we 

A T T E N D A N C E

had relevant industry, financial and public company expertise and 

Each of our Directors attended all relevant Board and committee 

we believe that we have achieved that with our Board today.

meetings with an acceptable level attended in person.

financial incentives and this model brings a set of competitive advantages which 

individual  directors  has  been  conducted.  As  the  Board  was  only  appointed  in 

A C C O U N T A B I L I T Y

C O M P L I A N C E   O F   C O M P O S I T I O N 

are encompassed in the Group’s guiding principles and client facing behaviours. 

March  2018  a  formal  performance  evaluation  was  not  undertaken  during  the 

We have clear and documented separation of duties between the 

O F   C O M M I T T E E S

Michael Gray, Chair of the Remuneration Committee reports in his introduction 

year. The effectiveness of the Board and of the Board and Committee Meetings 

Chairman and the CEO. JTC’s CEO, Nigel Le Quesne, is responsible 

The composition of our committees complies with the 

on page 79 on the approach taken to executive remuneration and the work done 

is a standing agenda item at the Board’s six scheduled meetings a year. A formal 

for determining JTC strategy and day-to-day operations, leading 

Code requirements.

in reviewing the Company’s Remuneration Policy, as well as other work carried 

performance evaluation of the Board, its Committees and its individual directors 

the JTC Group Holdings Limited Board, which assists in the day to 

out during the year on this important matter.

will  be  conducted  in  2019in  accordance  with  the  three  year  evaluation  cycle 

day delivery of this strategy and general operations. Mike Liston, as 

R E M U N E R A T I O N   A N D   R E W A R D

A N N U A L   G E N E R A L   M E E T I N G

the strategic direction, key commercial or contracting decisions and 

designed to incentivise and motivate the Executive Team to achieve 

I  look  forward  to  welcoming  shareholders  to  the  Company’s  AGM.  I  will  be 

We  have  laid  out  this  Corporate  Governance  Report  using  the  Code  as  a 

overall succession planning for the Board.

the strategy as laid out in this Annual Report.

detailed at page 70 of the Nomination Committee’s report.

Chairman, provides oversight and guidance to Nigel Le Quesne on 

We present our Remuneration Policy on pages 79 to 80, which is 

joined by the CEO and the CFO, together with the Chairs of the Audit and Risk, 

framework for articulating the Board’s activities this period and also to frame our 

Nomination and Remuneration Committees to answer questions relating to the 

focus for the coming year. The structure of this Corporate Governance Report 

responsibilities of those committees. The Notice convening the 2019 AGM, to 

is as follows:

be  held  on  21  May 2019, will be issued along with this Annual Report to the 

shareholders at least 21 clear days in advance of the meeting. Separate resolutions 

 > Leadership and effectiveness 

will  be  proposed  on  each  substantially  separate  matter  and  the  results  of  the 

 > Accountability 

proxy  votes  on  each  resolution  will  be  clearly  collated  independently  by  the 

 > Stakeholder engagement and relationships 

Company’s  registrar  and  will  be  published  on  the  Company’s  website  after 

 > Remuneration

the meeting.

I  am  grateful  to  my  fellow  Directors,  JTC’s  employees  and  to  all  of  our 
Shareholders for their support in our first year as a listed company, and 31 years 

reference  to  this  Corporate  Governance  Report  are  shown  at  page  62,  Board 
Statements and page 88, the Directors’ Report.

Details  of  where  to  find  additional  information  which  should  be  read  with 

of successful operations.

M I K E   L I S T O N   O B E
N O N - E X E C U T I V E   C H A I R M A N

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1 .   L E A D E R S H I P   A N D   E F F E C T I V E N E S S 

T H E   R O L E   O F   T H E   B O A R D 

B O A R D   B A L A N C E   A N D   I N D E P E N D E N C E 

R I S K   M A N A G E M E N T   A N D   I N T E R N A L   C O N T R O L S 

The Code recommends that at least half the Board of Directors, excluding the 

The  Board  is  responsible  for  the  overall  system  of  internal  control  and  for 

JTC is led and controlled by the Board which is collectively responsible for the long-term and sustainable performance of the Group. The roles of the Chairman and 

Chairman,  should  comprise  independent  Non-Executive  Directors.  The  Non-

reviewing its effectiveness. The Board has carried out a robust assessment of the 

the CEO are separate and clearly defined, with the division of responsibilities set out below.

D I R E C T O R S   A N D 
O F F I C E R S

P R I N C I P A L   R E S P O N S I B I L I T I E S

 > Manages and provides leadership to the Board

Executive Chairman was independent on appointment and we have appointed 

principal risks facing the Group, including those that would threaten its business 

two  further  Independent  Non-Executive  Directors  whose  skills  and  experience 

model, future performance, solvency or liquidity as detailed on pages 28 to 34 of 

are detailed on page 59 of this Report. The Board considers that all of its Non-

the Strategic Report. The Board has delegated the day-to-day responsibility for 

Executive Directors are independent, in character and judgement, and therefore 

designing, operating and monitoring the internal control and risk management 

the  Board  complies  with  the  requirements  of  the  Code.  Additionally,  the 

framework and systems to the senior management team. The internal control 

Directors, both individually and collectively, have the range of skills, knowledge, 

and  risk  management  framework  and  systems  have  evolved  through  the 

diversity of experience and dedication necessary to lead the Group and have the 

identification, evaluations and assessment of how to manage key risks, taking 

 > Acts as a direct liaison between the Board and management, working with the CEO to assist the flow 

requisite  strategic  and  commercial  experience  to  contribute  to  the  leadership 

into  account  risk  appetite.  The  senior  management  team  reports  changes, 

N O N - E X E C U T I V E 

C H A I R M A N

of information

of JTC.

 > Ensures that the Directors have sufficient information to enable the Directors to form appropriate judgements

developments or results of testing to the Board, through the Chief Risk Officer on 

a quarterly basis. We have laid out a summary of our risk management processes 

 > The Chairman develops and sets the agendas for Board meetings, working with the CEO and Company Secretary

B O A R D   I N D U C T I O N   A N D   T R A I N I N G 

on pages 28 to 30 to the Strategic Report and provided further detail on page 

 > Recommends an annual schedule of Board and committee meetings

 > Ensures effective communications with shareholders and other stakeholders

 > Responsible for the day-to-day management of JTC

To ensure that the Non-Executive Directors are able to influence, participate fully 

73 of the Audit and Risk Committee Report. There have been no changes to the 

in discussions and challenge appropriately and knowledgeably, all Non-Executive 

internal control or risk management frameworks during the period since listing 

Directors received a tailored induction on joining the Board, including meeting 
with members of the JTC senior team and meetings with JTC’s external advisers. 

and up to the date of approval of the Annual Report. It should be noted that the 
systems of internal control are designed to manage, rather than eliminate, the 

 > Together with the Senior Management, is responsible for executing the strategy, once it has been agreed by 

The  induction  involved  visits  to  JTC’s  head  office  in  Jersey  and  management 

risk of failure to achieve business objectives and therefore they can only provide 

the Board

presentations as part of the Board strategy day. Further training will be provided 

reasonable, and not absolute, assurance against material errors, losses, fraud or 

C H I E F   E X E C U T I V E 

O F F I C E R

 > Creates a framework that optimises resource allocation to deliver strategic objectives over varying timeframes

as needs are identified and we continue to utilise a portion of our Board meetings 

breaches of law and regulations. We have a number of internal controls which 

 > Ensures the successful delivery against plan and other key business objectives, allocating decision-making and 

to  provide  market  updates  or  to  discuss  a  variety  of  industry,  regulatory  and 

operate across the JTC business. The key controls which are relied upon during 

responsibilities accordingly

governance issues or changes, in light of the impact these could or do have on 

the  year  are  set  out  on  page  29  to  the  Strategic  Report.  This  should  be  read 

 > Together with the Executive Committee, identifies and executes new business opportunities and assesses 

our business.

potential acquisitions or disposals

in  conjunction  with  the  principal  risks  and  uncertainties  facing  JTC,  which  are 

detailed on page 33 to 34 to the Strategic Report.

 > Manages the Group with reference to its risk profile in the context of the Board’s risk appetite

W H A T   W E   F O C U S E D   O N   I N   2 0 1 8 

S E N I O R 

I N D E P E N D E N T 

D I R E C T O R

 > Is a Non-Executive Director

 > Provides a sounding board for the Chairman and CEO

 > Serves as an intermediary for the other Directors when necessary

 > Is available to shareholders if they have concerns

 > Provide constructive challenge to the Executive Directors

 > Help develop proposals on strategy

 > Scrutinise management’s performance in meeting agreed goals and objectives

During the period since listing we assessed, considered and debated a wide range 

Based  on  the  review  performed,  the  board  has  concluded  that  they  have  not 

of matters including but not limited to:

identified any significant failings or weaknesses during the year

 > Strategy

 > Budgets and long-term plans

3 .   S T A K E H O L D E R   E N G A G E M E N T   A N D   R E L A T I O N S H I P S 

S H A R E H O L D E R   R E L A T I O N S 

 > Performance of the business – both financial and operational

The  Board  is  committed  to  ensuring  that  we  maintain  good  communications 

 > Financial statements, announcements and other financial 

with existing and potential shareholders based on mutual understanding of the 

reporting matters

 > Risk management and controls

Company’s objectives. A comprehensive investor relations programme underpins 

this commitment, led by the Chief Communications Officer. The Chief Executive 

N O N - E X E C U T I V E 

 > Monitor performance reports

 > Shareholder feedback and reports from brokers and analysts

Officer  and  the  Chief  Financial  Officer  regularly  engage  with  institutional 

D I R E C T O R

 > Satisfy themselves on the integrity of financial information and that controls and risk management systems are 

 > Succession and talent management

robust and defensible

 > Determine appropriate levels of remuneration for Executive Directors

 > Appoint and remove Executive Directors as required and review succession planning

 > Overall management of the financial risks of the Group

 > Remuneration
 > Regulatory updates

 > Updates on the industry

2 .   A C C O U N T A B I L I T Y 

shareholders  in  order  to  develop  an  understanding  of  their  views,  which  is 

communicated  back  to,  and  discussed  with,  the  Board.  Presentations  given  to 
analysts  and  investors  covering  the  annual  and  interim  results,  along  with  all 

results  and  other  regulatory  announcements  as  well  as  further  information 

for  investors,  are  included  on  the  investor  relations  section  of  the  Company’s 

website  at  www.jtcgroup.com/investor-relations.  Additional 

shareholder 

C H I E F   F I N A N C I A L 

 > Responsible for financial planning and record-keeping, as well as financial reporting to the Board and shareholders

R E S P O N S I B I L I T Y   F O R   T H E   A N N U A L   R E P O R T 

information is also set out inside the back cover. Shareholders are able to contact 

O F F I C E R

 > Ensures effective financial compliance and control, while responding to regulatory developments, including 

The  Board  has  charged  the  Audit  and  Risk  Committee  with  reviewing  the 

the  Company  through  the  Chief  Communications  Officer  or  the  Company 

financial reporting, capital requirements, and corporate responsibility

contents of this 2018 Annual Report to assess whether, when taken as a whole, 

Secretary  at  the  Company’s  registered  office,  listed  at  the  end  of  this  Report. 

it is fair, balanced and understandable and provides the necessary information 

Our Senior Independent Director, Dermot Mathias, serves as an additional point 

C O M P A N Y   S E C R E T A R Y

 > Ensures compliance with statutory and regulatory requirements

model and strategy. This process and the focus of this review is further disclosed 

addressed properly through the normal channels. He may be contacted through 

 > JTC (Jersey) Limited has been appointed as the corporate company secretary

for shareholders to assess the JTC consolidated position, performance, business 

of  contact  for  shareholders  should  they  feel  that  any  concerns  are  not  being 

 > Ensures that decisions of the Board of Directors are accurately recorded and implemented

on page 74 to the Audit and Risk Committee Report. 

the Company Secretary.

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O T H E R   S T A K E H O L D E R S 

Other  stakeholders,  other  than  shareholders,  have  been  identified  as  clients, 

employees and the communities in which we operate, see pages 16 and 17 to 

the Strategic Report.

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSB O A R D   O F   D I R E C T O R S

T H E   R I G H T   S K I L L S   A N D 
E X P E R I E N C E   T O   D E L I V E R 
O U R   S T R A T E G Y

P L C   B O A R D

N O N - E X E C U T I V E   C H A I R M A N
M I K E   L I S T O N   
O B E

C H I E F   E X E C U T I V E   O F F I C E R
N I G E L   L E   Q U E S N E

C H I E F   F I N A N C I A L   O F F I C E R
M A R T I N   F O T H E R I N G H A M

I N D E P E N D E N T   S E N I O R   
N O N - E X E C U T I V E   D I R E C T O R
D E R M O T   M A T H I A S

I N D E P E N D E N T   
N O N - E X E C U T I V E   D I R E C T O R
M I C H A E L   G R A Y

T E N U R E   O N   B O A R D :

Appointed 8 March 2018

I N D E P E N D E N T   C O M M I T T E E 

M E M B E R S H I P S :

T E N U R E   O N   B O A R D :

Appointed 12 January 2018. Overall responsibility for 

implementing strategy and day-to-day operations 

Joined the Group in 1991.

Nomination, Audit and Risk, Remuneration 

E X P E R I E N C E :

E X P E R I E N C E :

Extensive experience across public and private sector 

businesses. Chief Executive of Jersey Electricity plc 

Key figure in the development of JTC over the last 

28 years with extensive trust, fund and corporate 

administration experience.

between 1993 and 2008, subsequently holding a 

R E L E V A N T   S K I L L S :

number of non-executive roles.

 > Extensive experience in leadership 

R E L E V A N T   S K I L L S :

Broad range of experience at board level, including 

7 years relevant industry experience.

and management

 > Commercial, strategic, communication and 

investor relations skills 

 > Experience of financial markets and 

E X T E R N A L   A P P O I N T M E N T S :

fund management

Not applicable.

E X T E R N A L   A P P O I N T M E N T S :

Not applicable.

T E N U R E   O N   B O A R D :

T E N U R E   O N   B O A R D :

Appointed 12 January 2018. Responsible for 

Appointed 8 March 2018

T E N U R E   O N   B O A R D :

Appointed 8 March 2018

implementation of the Group’s financial strategy and 

all aspects of accounting and taxation. Joined the 

Group in 2015

E X P E R I E N C E :

Chartered Accountant with extensive management, 

and corporate finance experience.

R E L E V A N T   S K I L L S :

 > Strong financial analysis skills

 > Extensive experience in financial 

management and reporting 

 > Broad range of management experience

E X T E R N A L   A P P O I N T M E N T S :

Not applicable.

I N D E P E N D E N T

I N D E P E N D E N T

C O M M I T T E E   M E M B E R S H I P S : 

C O M M I T T E E   M E M B E R S H I P S :

Nomination, Audit and Risk (Chairman), Remuneration

Nomination (Chairman), Audit and Risk, Remuneration 

E X P E R I E N C E :

(Chairman)

Chartered Accountant with extensive management, 

E X P E R I E N C E :

corporate finance and NED experience.

FCIBS, Associate AMCT, Dip IoD. 20 years senior 

R E L E V A N T   S K I L L S :

 > Strong financial skills

management, financial and capital raising expertise 

and relevant experience.

 > Extensive experience in leadership 

R E L E V A N T   S K I L L S :

and management

E X T E R N A L   A P P O I N T M E N T S :

 > Extensive experience in the banking sector

 > Communication and management skills

Non-Executive Director and Chairman of the 

E X T E R N A L   A P P O I N T M E N T S :

Audit Committee of Shaftesbury PLC . Governor of 

Non-Executive  Director  Jersey  Finance  Limited. 

Activate Learning

Non-Executive  Director,  member  of  the  Audit 

Committee  of  GCP  Infrastructure  Investments 

Limited.  Director  of  MMG  Consulting  Limited. 

Director J-Star Jersey Company Limited.

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G R O U P   H O L D I N G S   B O A R D

G R O U P   H E A D   O F 
I N S T I T U T I O N A L   
C L I E N T   S E R V I C E S
J O N A T H A N   J E N N I N G S

G R O U P   H E A D   O F 
P R I V A T E   C L I E N T 
S E R V I C E S
I A I N   J O H N S

C H I E F   C O M M E R C I A L 
O F F I C E R
T O N Y   W H I T N E Y

C H I E F   O P E R A T I N G 
O F F I C E R
W E N D Y   H O L L E Y

C H I E F   R I S K   O F F I C E R
S T E V E N   B O W E N

J O I N E D   J T C :

J O I N E D   J T C :

J O I N E D   J T C :

J O I N E D   J T C :

J O I N E D   J T C :

2018

2012

1997

2008

2018

Q U A L I F I C A T I O N S : 

Q U A L I F I C A T I O N S : 

Q U A L I F I C A T I O N S : 

Q U A L I F I C A T I O N S : 

Q U A L I F I C A T I O N S : 

LLB(Hons), TEP

P R O F I L E :

MBA, BBUS (Acc), CPA, TEP

FCIS

Chartered FCIPD, MIAB

P R O F I L E :

P R O F I L E :

P R O F I L E :

ACIB, TEP

P R O F I L E :

T H E   B O A R D ’ S   R O L E

M A T T E R S   R E S E R V E D   F O R   T H E   B O A R D

The Board is responsible for the long term success of the Company. The main 

There is a formal schedule of matters reserved for the Board. The schedule of 

responsibilities  and  key  actions  carried  out  are  set  out  at  pages  64  to  65. 

matters covers a number of areas including strategy, approval of acquisitions and 

The Board is scheduled to meet six times in any full calendar year. Attendance at 

business development proposals, the dividend policy, budget, internal controls 

the  Board  and  Committee  meetings  during  the  period  from  incorporation  to 

and risk management and Group policies. Other matters have been delegated 

December 2018 is set out in the table below.

to the Board Committees, the Senior Management and other committees such 

as the Group Development Committee. The schedule of matters are reviewed 

There are no relationships or circumstances that are considered likely to affect 

periodically and were last reviewed in March 2018 along with the Group Policies 

the independence of the Non-Executive Directors .

and Procedures.

B O A R D   A N D   C O M M I T T E E   S T R U C T U R E

B O A R D   O F   D I R E C T O R S

The Board has formally delegated specific responsibilities to Committees, 

Financial Officer and the Company Secretary. The full terms of reference 

namely the Audit and Risk, Remuneration and Nomination Committees. 

for each of these Committees are available on the Company’s website 

Jonathan joined JTC in 2018 

Iain joined JTC in 2012 and 

Tony joined JTC in 1997, 

Wendy joined JTC in 2008 as 

As JTC’s Chief Risk Officer, Steven 

In addition, during the year it approved the establishment of a Disclosure 

(www.jtcgroup.com) or on request from the Company Secretary.

as Managing Director – UK, 

has extensive experience in 

was appointed a Director in 

Head of Human Resources 

has day-to-day management 

Committee, whose members are the Chief Executive Officer, the Chief 

based in London. He is an 

dealing  with  the  financial 

2007 and became Managing 

before being promoted to the 

responsibility and oversight 

experienced financial services 

affairs of some of the world’s 

Director of the Jersey office 

role of Chief Operating Officer 

for the Risk and Compliance 

professional with a career 

wealthiest  individuals  and 

in 2015. In early 2018 he was 

in 2012, at which time she 

functions across the Group. 

spanning more than two decades. 

families. As Group Head of 

promoted to the role of Group 

was appointed to the Group 

In addition, Steven also has 

As well as significant expertise 

Private Wealth Services, Iain is 

Head of Institutional Client 

Holdings Board. She has over 

oversight of our Treasury 

in cross-border corporate 

responsible for the leadership, 

Services and joined the Group 

25 years’ experience in financial 

Services business line. He joined 

activity emanating from the 

strategic development and 

Holdings Board. During 2018 

services operations, having 

JTC in November 2018 as part 

Channel Islands, Luxembourg 

performance  of  JTC’s  PCS 

Tony was responsible for the 

previously worked at leading 

of the Minerva acquisition, 

and UK, he also has a deep 

Division, which services clients 

leadership, strategic development 

offshore law firm Mourant 

where he formerly held the 

A U D I T   A N D   R I S K

C O M M I T T E E 

N O M I N A T I O N

C O M M I T T E E 

R E M U N E R A T I O N

C O M M I T T E E 

 » F O R   M O R E   I N F O R M A T I O N   
S E E   P A G E   7 2

 » F O R   M O R E   I N F O R M A T I O N   
S E E   P A G E   6 9

 » F O R   M O R E   I N F O R M A T I O N   
S E E   P A G E   7 9

understanding of the private 

from more than 100 countries. 

and performance of our ICS 

(formerly Mourant Ozannes) 

position of Group Managing 

B O A R D   A N D   C O M M I T T E E   S T R U C T U R E

client market and has earned 

Iain leads a multilingual team 

Division, which delivers fund 

and Coopers & Lybrand (now 

Director. Steven has worked 

industry recognition, being 

of private client professionals 

and corporate services to an 

PricewaterhouseCoopers). 

in the banking and fiduciary 

named one of the ‘50 Most 

and has been included in the 

international client base. 

As Chief Operating Officer, 

industry for over 30 years. 

Influential’ by ePrivateClient 

Citywealth ‘Leaders List’ every 

in 2016. Prior to joining JTC, 

year since 2011 as well as 

Jonathan was Group CEO of 

being named as one of the 

Dominion Fiduciary in Jersey. 

‘50 Most Influential’ by Private 

From 1 April 2019 Jonathan 

will take over from Tony 

Whitney as Group Head of 

Institutional Client Services, 

responsible for the further 

growth and success of our 

Fund Services and Corporate 

Services business lines, within 

the ICS Division. 

Client  Practitioner  (now 
ePrivateClient) in 2012 and 

every year since 2015. Prior to 

joining JTC, Iain was Global 

Head of Private Clients for 

TMF Group (formerly Equity 

Trust) and a member of its 

Global Executive Committee.

From 1 April 2019 Tony will 

take on the newly created role 

of Chief Commercial Officer, 

also a Group Holdings Board 
position, where he will be 

responsible for leading the 

Group-wide execution of JTC’s 

organic and inorganic growth 

strategies and will have oversight 

of the marketing and business 

development functions. 

Wendy is responsible for 

He joined Minerva from Standard 

evaluating and developing 

Bank, where he worked in a 

the operational strategy of 

number of executive roles, 

the Group to ensure it has the 

including Global Head of 

operational capabilities needed 
to support its growth strategies 

the Private Clients Trust & 
Fiduciary business. Prior to 

and deliver its financial targets. 

joining Standard Bank, Steven 

A significant part of Wendy’s 

was employed by JP Morgan 

role is to lead the efficient 

Chase & Co. for over twenty 

and effective integration of 

years where he held a number 

acquisitions onto the JTC 

of senior roles.

operating platform taking 

into account all aspects of 

operations including people 

and culture, technology, 

operational finance, marketing 

and facilities.

Board Met

Audit & Risk 

Nomination 

Remuneration

Michael 
Liston

Nigel 
Le Quesne 

Dermot 
Mathias

Michael 
Gray

Martin 
Fotheringham

5

4

2

3

5

N/A

N/A

N/A

5

4

2

3

5

4

2

3

5

N/A

N/A

N/A

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSB O A R D   S T A T E M E N T S

V I A B I L I T Y   S T A T E M E N T

R E Q U I R E M E N T

B O A R D   S T A T E M E N T

W H E R E   
T O   F I N D
F U R T H E R 
I N F O R M A T I O N

This Corporate Governance Report, including the sections which follow, sets out how the Company has 

 > Page 54

applied the main principles of good governance as set out by the UK Corporate Governance Code, April 

 > Page 70

2016, as issued by the FRC (the “Code”). The Directors consider that the Company has been compliant 

with the Code provisions as applied during the period since listing, with the following exception:

C O M P L I A N C E

Provision B.6.1 of the Code states that the Board should report in the Annual Report how performance 

W I T H   T H E   C O D E

evaluation of the Board, its Committees and its individual directors has been conducted. As the Board 

was only appointed in March 2018 a formal performance evaluation was not undertaken during the year. 

The effectiveness of the Board and of the Board and Committee Meetings is a standing agenda item at 

the Board’s six scheduled meetings a year. A formal performance evaluation of the Board, its Committees 

and its individual directors will be conducted in 2019in accordance with the three year evaluation cycle 

detailed in the Nomination Committee’s report.

R O B U S T 

A S S E S S M E N T

O F   T H E 

P R I N C I P A L 

R I S K S

F A C I N G   

T H E   G R O U P

A N N U A L 

R E V I E W   O F

S Y S T E M S   

O F   R I S K

The risks from the Group Risk Register are discussed, debated and challenged, firstly by senior 

management and Executive Directors, and then by the Group Risk Committee, with a view to 

 > Pages 28 to 34

 > Pages 72 to 74 

presenting the key risks to the Board. The Board has agreed that the chief risks will be presented 

in the Annual Report and Accounts as the ‘Principal Risks’. There is an ongoing process for identifying, 

evaluating and managing the Principal Risks faced by the Company. 

Based on the review performed, the Board has not identified any significant failings or weaknesses 

during the year.

While the Board is ultimately responsible for the operation of an effective system of internal control 

 > Pages 28 to 34 

and risk management appropriate to the business, the Audit & Risk Committee is responsible for 

reviewing the risk management systems and internal controls to ensure that they remain effective 

and that any identified weaknesses are appropriately dealt with. The systems of internal control and 

M A N A G E M E N T 

risk management that have been in place for the year are regularly reviewed by the Board. The Board 

A N D

I N T E R N A L 

C O N T R O L

is satisfied that these systems accord with the provisions of the Code. The process by which the Board 

reviews the effectiveness of the internal control and risk management systems is summarised in the 

Risk Management section of the Strategy Report.

F A I R , 

The Annual Report and Consolidated Financial Statements, taken as a whole, are fair and balanced and 

 > Page 91

B A L A N C E D   A N D

understandable and provide the information necessary for Shareholders to assess the performance, 

UNDERSTANDABLE

strategy and business model of the Company.

A S S E S S M E N T   O F   P R O S P E C T S

T H E   C O N T E X T   F O R   T H E   A S S E S S M E N T 

( O F   P R O S P E C T S )

The key assumptions in the financial forecasts, reflecting the overall strategy, include:

 > 8% to10% annual organic growth year on year 

The Group’s business model and strategy are central to an understanding of its 

 > Target of 30% to 35% margin for the Group as a whole

prospects, and details can be found on pages 16 to 17. The nature of the Group’s 

activities  is  long-term  and  the  business  model  is  open-ended.  The  Group’s 

It has also been assumed that refinancing will be available on similar terms to 

current overall strategy has been in place for several years, subject to the ongoing 

those negotiated in 2018 to support any proposed expansion of the business.

monitoring and development described below. 

The Board continues to take a conservative approach to the Group’s strategy in the 

Risks, which are set out on pages 33 to 34. The purpose of the Principal Risks 

core business and the focus is largely on cost control and operational efficiency. 

table is primarily to summarise those matters that could prevent the Group from 

delivering  on  its  strategy.  A  number  of  other  aspects  of  the  Principal  Risks  – 

Decisions  relating  to  major  new  projects  and  investments  are  made  with 

because of their nature or potential impact – could also threaten the Group’s 

a  low  appetite  for  risk  and  are  subject  to  an  escalating  system  of  approvals, 

ability to continue in business in its current form if they were to occur. This was 

including  short  payback  periods.  Similar  controls  operate  in  relation  to  major 

considered as part of the assessment of the Group’s viability, as explained below.

These key assumptions are reflected in numbers 1 to 6 of the Group’s Principal 

new customer contracts.

G O I N G   C O N C E R N   B A S I S

The  Group  is  well  diversified  with  its  two  divisions  and  three  business  lines 

The Directors also considered it appropriate to prepare the financial statements 

with  revenues  deriving  from  multiple  jurisdictions  and  clients.  .  The  Board 

on the going concern basis, as explained in the Basis of Preparation paragraph in 

continuously considers the changes in the risk profile of the Group and ensures 

note 2 to the Financial Statements on page 106.

that a thorough risk assessment is made when making any investment decisions. 

V I A B I L I T Y   S T A T E M E N T   I N   A C C O R D A N C E   W I T H 

T H E   A S S E S S M E N T   P R O C E S S   A N D   K E Y   A S S U M P T I O N S

P R O V I S I O N   C . 2 . 2

The  Group’s  prospects  are  assessed  primarily  through  its  strategic  planning 

A S S E S S M E N T   O F   V I A B I L I T Y

process. This process includes an annual review of the ongoing plan, led by the 

The Directors have assessed the viability of the Group over a three year period, 

CEO and the Group Holdings Board which ensures that all relevant functions are 

taking account of the Group’s current position and the potential impact of the 

involved. The Board participates fully in the annual process. Part of the Board’s 

Principal  Risks  documented  in  the  strategic  report.  Based  on  this  assessment, 

role  is  to  consider  whether  the  plan  continues  to  take  appropriate  account 

the Directors have a reasonable expectation that the Company will be able to 

of  the  external  environment  including  macroeconomic,  political,  social  and 

continue  in  operation  and  meet  its  liabilities  as  they  fall  due  over  the  three 

technological changes.

year period ending 31 December 2021. In making this statement the Directors 

have considered the current financial position of the Group and the resilience 

The  output  of  the  annual  review  process  is  a  set  of  objectives,  an  analysis  of 

of  the  Group  in  the  event  of  severe  but  reasonable  scenarios.  The  modelling 

the risks that could prevent the plan being delivered, and a number of financial 

of these scenarios has taken into account the Principal Risks and their impact 

forecasts.  The  latest  updates  to  the  strategic  plan  were  finalised  in  February 

on  the  business  model,  future  performance,  solvency  and  liquidity  over  the 

2019 following this year’s review. This considered the Group’s current position 

period. On the basis that the Group has limited exposure to long-term financial 

and the development of the business as a whole over the next 3 years

commitments  the  Directors  have  determined  that  the  three  year  period  is  an 

appropriate period over which to provide its viability statement.

As a result of this focus, detailed financial forecasts were also prepared for the 
3 year period to 31 December 2021, so that 2 years and 9 months remains at 

V I A B I L I T Y   S T A T E M E N T

the time of approval of this year’s annual report. The first year of the financial 

Based on their assessment of prospects and viability above, the Directors confirm 

forecasts  form  the  Group’s  operating  budget  and  is  subject  to  regular  review 

that they have a reasonable expectation that the Group will be able to continue 

throughout the year. The second and third year are in a reasonable level of detail, 

in operation and meet its liabilities as they fall due over the three year period 

and are flexed based on the actual results in year one.

ending 31 December 2021.

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSL E A D E R S H I P   A N D   E F F E C T I V E N E S S
C O N T I N U E D

B O A R D   R O L E S   A N D 
R E S P O N S I B I L I T I E S

K E Y   A C T I O N S

B O A R D   R O L E S   A N D 
R E S P O N S I B I L I T I E S

K E Y   A C T I O N S

 > Responsibility for the overall management of the Group

 > Approval and regular review of the Group’s general commercial strategy

 > Changes to the structure, size and composition of the Board, following recommendations from the 

Nomination Committee

 > Development initiatives and long-term strategic options. Approval of the annual operating and capital expenditure 

 > Approval of the Terms of Reference, membership of Board Committees, including the four existing committees 

S T R A T E G Y   A N D 

M A N A G E M E N T

budgets and any material changes to them

 > Oversight of the Group’s operations ensuring

 – competent and prudent management

 – sound planning

 – an adequate system of internal control

 – compliance with statutory and regulatory obligations.

 – adequate accounting and other records

 > Review of performance in light of the Group’s strategy, objectives, business plans and budgets and ensuring that 

any necessary corrective action is taken

 > Extension of the Group’s activities into new business or geographic areas
 > Any decision to cease to operate all or any material part of the Group’s business

B O A R D   M E M B E R S H I P 

A N D   O T H E R 

A P P O I N T M E N T S

– the Audit and Risk Committee, the Remuneration Committee, the Nomination Committee and the 

Disclosure Committee

 > Appointment and removal of the Directors of the Company and changes to their executive positions all on the 

recommendation of the Nomination Committee

 > Approval of the terms of reference of the Chairman, Senior Independent Director, Chief Executive and 

Executive Directors

 > Selection and appointment of the Chairman and Senior Independent Director following recommendations from 

the Nomination Committee

 > Ensuring adequate succession planning for the Board and senior management

 > The scope and extent of delegations to Directors or Board Committees
 > Appointment and removal of the Company Secretary

 > Appointment, re-appointment or removal of the external auditor to be put to shareholders for the approval, 

 > Approval of the preliminary announcements of interim and final results and the interim management statements 

following recommendations from the Audit Committee

F I N A N C I A L 

R E P O R T I N G   

following recommendations from the Audit and Risk Committee

 > Approval of the Annual Report and Accounts including the Remuneration Report, Directors’ Report and 

Corporate Governance Report; Summary Financial Statement and any interim financial statement following 

recommendations from the Audit and Risk Committee

A N D   C O N T R O L S

 > Approval of the dividend policy

 > Declaration of the interim dividend and recommendation of the final dividend

 > Approval of the remuneration of the auditors and terms of engagement, following recommendations from the 

Audit Committee

R E M U N E R A T I O N

and the Company Chairman to be delegated to the Remuneration Committee

 > Approval of the policy level of remuneration and terms of appointment of non-Executive Directors on the 

 > Determining the remuneration policy, level of remuneration and terms of appointment for the Executive Directors 

 > Approval of any significant changes in accounting policies or practices following recommendations from the Audit 

recommendation of the Executive Directors and the Company Chairman

and Risk Committee

C O M M U N I C A T I O N S

 > Approval of all circulars (including listing particulars) to shareholders

 > Approval of all resolutions and related documentation to be put forward to shareholders at a General Meeting.

R I S K   M A N A G E M E N T

 >  Review and set risk appetite 

 >  Review procedures for detection of fraud and prevention of bribery 

 >  Approve annual assessment of effectiveness of risk and control processes 

 >  Approve levels of insurance coverage for JTC and the Directors and officers

I N T E R N A L   C O N T R O L S

from the Audit Committee, including approving an appropriate statement for inclusion in the Annual Report

 > Ensuring maintenance of a sound system of internal control and risk management, following recommendation 

S T R U C T U R E   

A N D   C A P I T A L

 > Changes relating to the Group’s capital structure including reduction of capital, share issues (except under 

employee share plans) and share buy-backs (including the use of treasury shares)

 > Major changes to the Group’s corporate structure including the making or receiving of any take-over bid or similar 

C O R P O R A T E 

G O V E R N A N C E 

M A T T E R S

P O L I C I E S

 > Performance evaluation of the Board and that of its Committees and individual Directors at least once each 

year and reporting to shareholders on whether such performance evaluation had taken place and how it had 

been conducted

 > Determination of the independence of any Non-Executive Director or proposed Non-Executive Director.

 > Review of the Group’s overall corporate governance arrangements

Approval of the Group’s policies and standards, including:

 > Key Financial and Non-Financial Risk and Control Policies 

 > Guide to Ethical Business Practice (and related policies)

 > Whistleblowing Policy and Procedure

 > The acquisition or disposal of interests in the shareholding of a Group company or the acquisition of businesses 

NOT approved in accordance with the Group Development Committee policy and procedure

M A J O R 

 > Approval of the Group’s annual Budget

T R A N S A C T I O N S

 > Capital expenditure of a Group company materially in excess of Budget

 > Revenue expenditure of a Group company materially in excess of Budget

 > Prosecution, defence or settlement of litigation being material to the interests of the Group

corporate transaction and the entering into of material joint venture agreements

E M P L O Y E E   S H A R E S 

 > Material changes to the rules of the Company pension schemes

 > Changes to the Group’s management and control structure

 > Any changes to the Company’s listing or its status as a public company

A N D   P E N S I O N 

 > Establishing employee and other incentive schemes and any material changes to them

S C H E M E S

S U C C E S S I O N 

P L A N N I N G

 > Succession plans for Board and Committees, including selecting a Chairman, CEO and appointing a Senior 

Independent Non-Executive Director 

 >  Appointment of a Company Secretary

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSL E A D E R S H I P   A N D   E F F E C T I V E N E S S
C O N T I N U E D

B O A R D   A C T I V I T Y   D U R I N G   T H E   Y E A R

P R I O R I T I E S   F O R   T H E   Y E A R   A H E A D

2 0 1 8

2 0 1 9

B O A R D 
C O N S I D E R A T I O N S 
A N D 
F O C U S   A R E A S

B O A R D 
C O N S I D E R A T I O N S 
A N D 
F O C U S   A R E A S

B U S I N E S S   P L A N N I N G

B U D G E T   A P P R O VA L

R I S K   M O N I T O R I N G , O V E R S I G H T 

The 3 year business plan to 31 December 

The annual operating and capital expenditure 

A N D   M I T I G A T I O N

B U S I N E S S   P U R P O S E   

A N D   S T R A T E G Y

B O A R D   D I V E R S I T Y

I N T E G R A T I N G   C U L T U R E

JTC endeavours to achieve appropriate 

It is impossible to overstate the importance 

2020 codifies JTC’s strategy for organic 

budgets were reviewed and approved in 

 JTC has a sophisticated and well-established 

We seek consistently and clearly to 

diversity, including gender diversity, 

of our people and culture in the success 

growth & strategic acquisitions, as articulated 

accordance with the Group’s 3 year business 

compliance and risk-management framework. 

communicate our strategy to ensure all 

throughout the Company. The Board is 

of JTC. We have long believed that culture 

to investors at IPO. The strategy was 

plan, with appropriate challenge made to 

The Board carried out a robust assessment of 

stakeholders understand how we deliver value. 

committed to take into account a variety of 

is the best foundation from which we 

reviewed in detail and management 
challenged on the strength of their planning, 

management on their key judgements and 
estimates in relation to financial reporting to 

the principal risks facing the Group, including 
those that would threaten its business model, 

In 2019 we will be giving further consideration 
as to how we articulate JTC’s wider purpose 

factors before making new appointments to 
the Board, including relevant skills to perform 

can collectively build a business for the 
long-term. Maintaining and investing in our 

and expectations for the future.

ensure competent and prudent management, 

future performance, solvency or liquidity.

as a business.

the role, experience, knowledge and diversity. 

culture and people is a constant priority and 

sound planning.

2018 saw a number of important milestones. 

There are a number of new developments 

planned for 2019.

M A R K E T   D R I V E R S

M & A   P I P E L I N E   A N D   D E C I S I O N - M A K I N G

S U C C E S S I O N   P L A N N I N G

T H R E E   Y E A R   B U S I N E S S   P L A N

Growth is primarily driven by demand for specialist 

In 2018 the Board reviewed a number of acquisition opportunities in light of the Group’s strategy 

We have started to refine our talent development and succession 

The business plan is the framework within which opportunities and 

outsourcing due to increased regulation, operational 
complexity, globalisation, emerging market wealth 

to supplement organic growth with value enhancing acquisition opportunities. Having determined 
their benefit to JTC, the Board was pleased to approve the acquisition of Van Doorn and the 

planning programme as a listed company and will continue to focus on 
this in coming years. The Non-Executive Directors have spent time with 

challenges facing the Group are evaluated, and all decisions on strategy 
and services, staff roles, financial management, budgeting process and 

creation & industry consolidation. JTC’s strategy is 

Minerva business, both of which were immediately accretive and met JTC’s criteria of ensuring that 

members of the senior management team to gain a deeper insight into 

core policies and procedures taken. Performance against the plan is kept 

reviewed and tested against these key drivers.

acquisitions enhance the Group’s offering beyond the ‘numbers’.

how we currently manage talent and remuneration, and this is expected 

under constant review.

to increase in the coming year.

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L E A D E R S H I P   A N D   E F F E C T I V E N E S S
C O N T I N U E D

E F F E C T I V E N E S S :   N O M I N A T I O N   C O M M I T T E E

P U R P O S E   A N D   C U L T U R E 
A L I G N E D

Our purpose is to help maximise the potential of every 
client, colleague and partner with whom we work.

At JTC we understand that the purpose of the business extends beyond economic value 
creation and is intimately linked to the culture, values and strategies of the Group.

We  operate  in  a  complex  international  space  and  our  services 

support  capital  flows,  wealth  creation  and  wealth  preservation 

across  the  globe.  We  have  a  responsibility  to  conduct  our 

business in a sustainable way working within legal and regulatory 

frameworks that are constantly developing and evolving. 

 > For our clients, JTC’s services help them to navigate the 

challenges and complexity they face in the most effective 

and efficient ways. We help clients to maximise their 

potential by partnering with them for the long-term and 

delivering innovative solutions that add value and allow 

them to focus on their strengths and goals. 

M E M B E R S H I P   O F   T H E   C O M M I T T E E 

In  compliance  with  the  Code,  the  Committee’s  membership  is  limited  to  the 

Non-Executive  Directors  of  the  Company.  There  have  been  no  changes  in 

Committee  membership  since  Admission.  JTC  (Jersey)  Limited,  the  corporate 

Company Secretary, acts as secretary to the Committee. 

C O M M I T T E E   M E M B E R S

Michael Gray – Committee Chairman, Independent Non-Executive Director 

Mike Liston – Non-Executive Chairman 

Dermot Mathias – Senior Independent Non-Executive Director

C O M M I T T E E   M E E T I N G S   I N   2 0 1 8

The  Committee  met  twice  during  the  year.  Attendance  by  the  Committee 

members at these meetings is shown below:

8 Mar

15 Nov

Michael Gray (Chair)

Mike Liston

Dermot Mathias

R O L E   O F   T H E   C O M M I T T E E 

The Committee’s primary purpose is to develop and maintain a formal, rigorous 

and  transparent  procedure  for  identifying  appropriate  candidates  for  Board 

appointments  and  re-appointments  and  to  make  recommendations  to  the 

Board.  In  addition,  the  Committee  is  responsible  for  reviewing  the  succession 

plans for the Executive Directors and the Non Executive Directors. This involves: 

C H A I R   O F   T H E   R E M U N E R A T I O N   C O M M I T T E E
M I C H A E L   G R A Y

N O M I N A T I O N 

C O M M I T T E E

D E A R   S H A R E H O L D E R S ,

 > Keeping under review the leadership needs of the Group, both Executive 

On behalf of the Board I am pleased to introduce the Nomination Committee 

and Non-Executive, with a view to ensuring the continued ability of the 

 > For our people, JTC’s culture of shared ownership makes 

(the “Committee”) Report for 2018. The members of the Committee are 

Group to compete effectively in the market-place

every member of the team a direct stakeholder in the 

business and able to share in the success we achieve. 

Our meritocratic environment and support provided by the 

JTC Academy, JTC Gateway and JTC Wellbeing programmes 

have been created specifically to maximise the potential of 

every colleague. 

 > For our partners, both commercial and social, JTC’s shared 

ownership culture is extended to the people that we work 

and live alongside every day. We help our commercial 

partners to maximise their potential by providing 

complementary services to our shared clients. For our 

social partners we give time, expertise and money to help 

individuals and groups achieve their aspirations and enjoy 

a better life.

myself, the Senior Independent Non-Executive Director, Dermot Mathias, and 

 > Regularly reviewing the structure, size and composition of the 

the Non-Executive Chairman, Michael Liston. We can confirm that we have 

Board to ensure it has an appropriate balance of skills, diversity, 

complied with the Code recommendations that the Committee comprises 

experience, knowledge and independence, and reporting and making 

a majority of Independent Non-Executive Directors. Myself and Dermot 

recommendations to the Board with regard to any changes

Mathias are confirmed as independent for the purposes of the Code. JTC 

 > Regularly assessing the knowledge, skills and experience of individual 

(Jersey) Limited, the corporate Company Secretary, acts as Secretary to the 

members of the Board and reporting the results to the Board

Committee. By invitation, the meetings of the Committee may be attended by 

the Chief Executive and Chief Financial Officer. There have been no changes 

Further details on the Committee’s roles and responsibilities can be found in our 

in Committee membership since formation in March 2018.

Terms of Reference on our website, at jtcgroup.com.

M I C H A E L   G R A Y
N O N - E X E C U T I V E   D I R E C T O R ,   C O M M I T T E E   C H A I R M A N

H I G H L I G H T S   F R O M   T H E   Y E A R 

As part of the preparation for Admission, the Board appointed three Non-Executive 

Directors, selected on the basis of their industry and public company skills, knowledge 

and experience required for Board members as guided by the UK Corporate 

Governance Code. An external recruitment consultant was not engaged as part of 

the recruitment process, nor was there public advertising. Instead recommendations 

from the Company’s advisers were sought. An assessment of the candidates’ skills 

was undertaken and interviews were held with members of the Board and Senior 

Management on a one-on-one basis prior to appointment.

A tailored induction programme was arranged for the Non-Executive Directors, 

both in the run-up to their appointment but also following the IPO as part of the 

strategy day held on 1 May 2018.

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C O N T I N U E D

C O M M I T T E E   C O M P O S I T I O N   A N D   M E E T I N G 

P R I O R I T I E S   F O R   T H E   C O M I N G   Y E A R

idea of stated gender quotas. However JTC endeavours to achieve appropriate 

L E A D E R S H I P

A T T E N D A N C E 

We  have  started  to  refine  our  talent  development  and  succession  planning 

diversity, including gender diversity, throughout the Company. 

Two of our key risks are people focussed and they are:

The first meeting of the Committee took place on 8 March 2018 for the purpose 

programme as a listed company and will continue to focus on this in the coming 

of reviewing the composition of the Board prior to Admission. The meeting on 

years. The Non-Executive Directors have spent time with members of the senior 

The Board acknowledges that there is currently relatively low representation of 

 > The failure to retain high calibre, talented senior managers and other key 

15  November  focussed  on  succession  planning,  constitution  of  the  Board  and 

management team to gain a deeper insight into how we currently manage talent 

female employees at the most senior levels of the organisation. At Director level 

roles in the business

Committees and the Board Diversity Policy. The Nomination Committee and the 

and remuneration, and this is expected to increase in the coming year.

and above, this currently stands at 35% vs 65% in favour of male employees. 

 > The failure to recruit or develop good quality people to achieve our 

Board are of the view that its size and composition as well as the mix of talents, 

quality and skills are well suited to JTC’s current circumstances and needs and 

D I V E R S I T Y

At other levels of the business, gender representation is more representative with, 

strategic aims

for  example,  middle  management  (Assistant  Manager  to  Associate  Director) 

allow  for  its  efficient  functioning  as  a  decision-making  body  and  promoting 

The Committee will take into account a variety of factors before recommending 

figures standing at 59% female and 41% male. In line with our Guiding Principles 

To  assist  with  this,  the  Chief  Operating  Officer  regularly  meets  with  the 

sound governance. 

any  new  appointments  to  the  Board,  including  relevant  skills  to  perform  the 

and our commitment to operating a meritocratic approach to career progression, 

Committee  Chairman  and  has  presented  to  the  Committee  on  the  Group’s 

role, experience, knowledge and diversity. The Board is generally opposed to the 

this will continue to have the attention of the Board to ensure that we have the 

succession  planning  and  talent  development  programme.  A  regular  review  of 

B O A R D   C O M M I T T E E   A N D   D I R E C T O R S ’   P E R F O R M A N C E   E VA L U A T I O N   C Y C L E

2 0 1 9

2 0 2 0

2 0 2 1

 > Questionnaire 

 > Questionnaire 

 > In accordance with the provisions of the 

 > One-to-one discussions between the 

 > One-to-one discussions between the 

Code it is intended that the evaluation of 

Chairman and each director, and senior 

Chairman and each director, and senior 

the Board’s performance will be externally 

management, to solicit feedback

management, to solicit feedback

facilitated every 3 years (Code reference 

 > Closed session discussion of the Board 

 > Closed session discussion of the Board 

B.6.2).

and Committee evaluations led by the 

and Committee evaluations led by the 

 > An external evaluator has not yet been 

Chairman and Committee Chairs

Chairman and Committee Chairs

appointed. The Committee will select 

 > Summary of evaluation results provided to 

 > Summary of evaluation results provided 

a suitably qualified, experienced and 

the full Board 

to the full Board 

independent evaluator with consideration 

 > Feedback actioned, policies and practices  

 > Feedback actioned, policies and practices  

to providing comfort for shareholders that 

updated as necessary 

updated as necessary

the Board has the necessary skills to run 

the Company as effectively as possible.

appropriate level of diversity and balance throughout the organisation over time.

succession planning takes place across the Group, with a particular focus given to 

The most important priority of the Committee has been and will continue to be 

supports the decisions about the organisation’s design and structure. The results 

ensuring that members of the Board should collectively possess the broad range 

of  this  review  are  incorporated  into  the  succession  planning  process  and  the 

of skills, expertise and industry knowledge, and business and other experience 

Committee discusses the succession plan at least annually.

senior executive succession. The process of documenting the Group’s Talent Map 

necessary for the effective oversight of the Group.

P E R F O R M A N C E   E VA L U A T I O N 

In  addition  to  this,  a  forward  looking  review  of  the  future  anticipated  shape 

of the organisation will be considered next year to identify any potential gaps 

As  the  Nomination  Committee  has  only  been  established  for  a  short  time,  a 

that may emerge and work to ensure the organisation’s design remains fit for 

formal  performance  evaluation  has  not  been  conducted.  It  is  intended  that  a 

purpose. One of the elements of our People Plan has focussed on the continual 

performance  evaluation  will  be  conducted  in  2019  and  reported  on  in  the 

development of the senior executive team to provide world class leadership to the 

Company’s 2019 Annual Report.

Group. We encourage regular contact between members of the senior executive 

team and the Board, the intention is that all members of the senior executive 

D I R E C T O R S   A N D   T H E I R   O T H E R   I N T E R E S T S 

team  will  present  to  the  Board  at  least  once  a  year.  Through  acquisitions, 

In accordance with the Companies (Jersey) Law 1991, as amended, all Directors 

recruitment and internal promotion we are satisfied that we have an experienced 

who  were  interested  in,  or  subsequently  became  aware  of  their  interest  in,  a 

senior executive team, with clearly defined roles.

transaction or proposed transaction with the Company or any of its subsidiaries, 

are required immediately to declare the nature and extent of such interest to the 

R E - E L E C T I O N 

Board of Directors. 

On  the  recommendation  of  the  Committee  and  in  accordance  with  the 

Company’s  Articles  of  Association  and  with  the  Code,  all  currently  appointed 

The Directors’ Register of Interests and Conflicts is maintained by the Company 

Directors will retire at the forthcoming AGM and offer themselves for re-election 

Secretary and is reviewed by the Directors at every Board meeting. 

by shareholders.

Executive  Directors  may  hold  external  directorships  if  the  Board  determines 

The Board recommends the re-election of each member of the Board based upon 

that  such  appointments  do  not  cause  any  conflict  of  interest.  Where  such 

their skills, experience and contribution towards delivering the Group’s strategy 

appointments  are  approved  and  held,  it  is  a  matter  for  the  Board  to  agree 

and delivering long-term value for stakeholders.

whether fees paid in respect of the appointment are retained by the individual 
or paid to the Company.

S H A R E H O L D E R   E N G A G E M E N T 

T H E   P R O C E S S   W A S   D I V I D E D   I N T O   F O U R   S T A G E S :

I  am  available  to  shareholders  throughout  the  year  and  at  the  2019  AGM  to 

1

1

2

2

3

3

4

4

The  Nomination  Committee  periodically  reviews  the  format  of  the  Board 

answer questions on the work of the Committee.

Committee  and  Directors’  performance  evaluation  programme  to  ensure  that 

feedback is actioned.

Evaluation 

360˚ questionnaire 

Closed session discussions 

Feedback actioned and 

methodology set by the 

feedback and one-on-one 

of evaluations

outcomes reported

Nomination Committee

interviews conducted

M I C H A E L   G R A Y 
N O M I N A T I O N   C O M M I T T E E   C H A I R M A N
2 April 2019

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C H A I R   O F   T H E   A U D I T   A N D   R I S K   C O M M I T T E E
D E R M O T   M A T H I A S 

M E M B E R S H I P   O F   T H E   C O M M I T T E E 

T H E   R O L E   O F   T H E   C O M M I T T E E 

The Committee is satisfied that the Group has robust internal controls. However, 

The Committee’s members are all Non-Executive Directors, and  therefore the 

The Board has delegated to the Committee responsibility for overseeing financial 

given the growth in scale and geographic range of its operations the Group will 

Committee  make-up  complies  with  the  Code.  There  have  been  no  changes 

reporting, review and assessment of the effectiveness of the internal control and 

be reviewing the need for a dedicated internal control function during the course 

in  Committee  membership  since  the  IPO  in  March  2018.  Members’  skills  and 

risk management systems and maintaining an appropriate relationship with the 

of the year.

experience  are  documented  on  page  58  and  59.  The  Board  is  satisfied  that 

External Auditor. 

the  Committee  meets  the  requirement  to  have  recent  and  relevant  financial 

E X T E R N A L   A U D I T 

experience and that as a whole we have sufficient experience of the sector.

In order to fulfil these responsibilities, the Committee’s duties include the following:

The  Group’s  auditors  are  PricewaterhouseCoopers  CI  LLP,  and  they  were  re-

C O M M I T T E E   M E M B E R S

 > Monitoring the integrity of the consolidated financial statements 

2018.  The  Committee  has  recommended  to  the  Board  that  a  resolution  to 

Dermot Mathias – Committee Chairman, Senior Independent  

 > Reviewing and challenging the application of accounting policies, 

reappoint  PwC  for  the  2019  financial  period  be  prepared  and  presented  to 

Non-Executive Director 

Mike Liston – Non-Executive Chairman 

including estimates and judgements made by management, and the 

shareholders. The audit partner is Mike Byrne, who has been the partner on the 

clarity and completeness of disclosures

engagement since 2016. The Committee has reviewed the quality of the audit 

Michael Gray – Independent Non-Executive Director

 > Reviewing and assessing the internal audit function including approval of 

plan and related reports for the 2018 audit and is satisfied with the quality of 

C O M M I T T E E   M E E T I N G S   I N   2 0 1 8

 > Overseeing the relationship with the External Auditor 

The Committee met four times during the year. Attendance by the Committee 

 > Monitoring the effectiveness of the Company’s internal financial controls 

The Committee will review the effectiveness and quality of PwC’s 2018 year-end 

members at these meetings is shown below:

and risk management systems

 > Giving due consideration to applicable laws and regulations

2 May

20 Jul

17 Sep

15 Nov

audit, which will be the first year-end audit following the Listing. This review is 
intended  to  cover  the  quality  of  the  service  being  provided,  the  competence 

of the staff and their understanding of the business and related financial risks. 

any appointments and the scope of their remit 

these documents. 

appointed as statutory auditor to the Group for the year ended 31 December 

A U D I T   

A N D   R I S K 

C O M M I T T E E

Dermot Mathias (Chair)

Mike Liston

Michael Gray

D E A R   S H A R E H O L D E R S

On behalf of the Board I am pleased to present this Audit and Risk Committee 

Report  for  the  year  ended  31  December  2018  which  summarises  our 

activities since the Committee was formed in March 2018, as well as setting 

out intended key areas of focus in 2019. Since formation, the Committee’s 

primary focus has been to ensure the integrity and transparency of external 

financial  reporting  as  a  public  company,  as  we  published  the  interim 

condensed consolidated financial statements in September 2018, and to put 

in place a work plan for the year ahead. 

D E R M O T   M A T H I A S 
C H A I R   O F   T H E   A U D I T   A N D   R I S K   C O M M I T T E E

At  my  request,  meetings  are  attended  by  the  External  Auditor  and  members 

of  the  Senior  Management  team.  The  Committee  met  separately  with  the 

Auditors  without  Executive  Management  being  present.  I  have  met  privately 

with  the  External  Auditor  and  to  discuss  any  matters  they  may  wish  to  raise. 

The  Committee  is  satisfied  that  the  External  Auditor  remains  independent 

and  objective  in  their  work.  During  the  year  the  Executive  Directors  attended 

Committee  meetings  by  invitation,  together  with  other  Senior  Managers  to 

discuss matters such as internal control and IT controls security.

Meeting agendas are linked to the financial calendar and to an annual plan which 

was prepared prior to the Listing. The annual plan was devised to ensure that we 

cover the requirements as documented in our Terms of Reference. This annual 

plan is dynamic and therefore will evolve when the Committee feels that there 

is a need for greater focus on a specific area. JTC (Jersey) Limited, our corporate 

Company  Secretary,  acts  as  Secretary  to  the  Committee  and  I  am  satisfied 

that the Committee received information on a timely basis and that meetings 

were  scheduled  adequately  to  allow  members  to  have  an  informed  debate. 

In  2019,  we  would  expect  the  Chief  Risk  Officer  to  attend  all  Audit  and  Risk 

Committee meetings.

Further details on the Committee’s roles and responsibilities can be found in our 

The  Committee  has  reviewed  the  independence  of  the  External  Auditor  and 

Terms of Reference on our website at jtcgroup.com.

concluded  that  it  complies  with  UK  regulatory  and  professional  requirements 

R I S K   A S S E S S M E N T 

and that its objectivity is not compromised. As a Jersey incorporated company 

JTC  is  not  required  to  comply  with  the  Competition  and  Markets  Authority 

The principal risks and uncertainties facing the Company are set out in the Risk 

requirement  in  relation  to  audit  tenders  every  10  years.  The  Committee 

Management report section of the Strategic Report on pages 33 to 34.

will,  however,  continue  to  keep  this  under  review  as  part  of  their  review  of 

effectiveness of the External Auditor . 

The Board has delegated the day-to-day responsibility for designing, operating 

and  monitoring  the  internal  control  and  risk  management  framework  and 

The  Committee  ensures  that  the  auditors  are  not  awarded  non-audit  work  if 

systems to the senior management team. The Committee evaluates the risk and 

there is a risk that it might impair the objectivity and independence of the audit. 

control arrangements, reporting to the Board. The Committee is satisfied that 

The  award  of  non-audit  work  to  the  External  Auditor  s  of  £10,000  or  more 

there is robust review of the risks and that controls of significant risks operate 

is  subject  to  the  prior  approval  of  the  Committee.  Other  than  in  exceptional 

effectively. Based on the review performed, the Board has concluded that they 

circumstances non-audit fees should not exceed 50% of audit and assurance fees 

have not identified any significant failings or weaknesses during the year

over a 3 year rolling period. 

I N T E R N A L   C O N T R O L S

A U D I T   F E E S 

The Group does not have a formal internal audit function and the Group Risk 

Fees payable to the Auditor for audit and non-audit services are set out in note 8 

Committee  is  responsible  for  overseeing  the  Group’s  internal  risk  audit  and 

to the Financial Statements on page 116. Total fees related to non-audit services 

accreditation arrangements. It manages the remit of the Group Risk Function’s 
audit of each regulated jurisdiction’s risk management and compliance processes, 

as  part  of  the  JTC  Compliance  Monitoring  Plan.  The  Group  Risk  Function 

also  routinely  carries  out  spot  checks  on  the  different  jurisdictions  to  ensure 

compliance and adherence to these procedures. JTC has been ISAE 3402 Type I 

certified since 2013 and in 2016 the Jersey head office and Global Service Centre 

in South Africa were both awarded ISAE 3402 Type II certification.

represented 9.8% of the total fees for audit services

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A C C O U N T A B I L I T Y :   A U D I T   A N D   R I S K   C O M M I T T E E
C O N T I N U E D

H I G H L I G H T S   F R O M   T H E   Y E A R 

P R I O R I T I E S   F O R   T H E   C O M I N G   Y E A R 

The Committee’s key activities during year included the following:

The Committee’s priorities for 2019 include the following:

 > The Committee reviewed the content and tone of the half year and 

 > Assessing the effectiveness of key controls

annual results. The Chief Financial Officer provided a commentary on 

 > Review of the Whistleblowing Policy 

the draft results, financial position and key estimates and judgements. 

 > Consider need for internal audit function

The Executive Directors confirmed to the Committee that they were 

 > Cyber-security update

not aware of any material misstatements in the half year and annual 

results, and the Auditors confirmed that they had found no material 

The Committee recognises that it is imperative JTC remains aligned with relevant 

misstatements in the course of their work. After reviewing the reports 

IT  security  regulations  and  rules  to  ensure  that  the  risk  to  JTC’s  information 

from management and, following discussions with the External Auditor 

systems posed by a variety of cyber threats is minimized. In 2019 our IT security 

and valuers, the Committee was satisfied that: the financial statements 

strategy will be further enhanced by the employment of an IT security specialist, 

appropriately addressed the critical judgements and key estimates, both 

with  specific  qualifications  and  experience  providing  an  additional  layer  of  in-

in respect of the amounts reported and the disclosures; and the Group 

house  expertise.  We  have  successfully  recruited  an  individual  to  perform  that 

has adopted appropriate accounting policies.

role and they started with us in March 2019.

 >  Reviewing and then reporting to the Board on the audit plan and 

strategy, the effectiveness of the External Auditor , the appropriateness 
of non-audit fees, risk management and controls, the viability statement 

Moving  into  2019,  we  will  continue  to  discuss  and  give  appropriate  challenge 
to management on their key judgements and estimates in relation to financial 

and going concern.

reporting, and to review and assess the risk management systems and processes 

 > Reviewing the extent to which the Annual Report is fair balanced and 

and  cyber  security  arrangements  to  ensure  that  they  are  appropriately  robust 

understandable. This involved reviewing whether the Report was honest 

and aligned with the growth of the business. The Committee will also review the 

about successes and failures, balances Alternative Performance Measures 

requirement for an enhanced internal audit function.

with IFRS disclosures and has been written in a straightforward manner

 > The Group has implemented a whistleblowing policy and procedure 

E F F E C T I V E N E S S

which is designed to encourage staff to report suspected wrongdoing 

The performance of the Committee will be formally considered as part of the 

as soon as possible, in the knowledge that their concerns will be taken 

wider Board effectiveness review in 2019. In the meantime we believe that the 

A C C O U N T I N G   F O R 

A C Q U I S I T I O N S

seriously and investigated as appropriate. The policy ensures that their 

Committee continues to operate effectively.

confidentiality will be respected and reassures staff that they should be 

able to raise genuine concerns in good faith without fear of reprisals, 

S H A R E H O L D E R   E N G A G E M E N T 

even if they turn out to be mistaken. It also provides staff with guidance 

I  welcome  questions  from  shareholders  on  the  Committee’s  activities.  If  you 

on how to raise those concerns. The Committee is scheduled to review 

wish to discuss any aspect of this report, please contact me via the Company 

the whistleblowing policy and procedure in May 2019.

Secretary.  I  will  be  attending  the  2019  AGM  and  look  forward  to  meeting 

2 0 1 8   D E V E L O P M E N T S 

Steven  Bowen  was  appointed  to  the  role  of  Chief  Risk  Officer  in  November. 

Steven joined the Group as part of the Minerva acquisition having been Minerva’s 

Group  Managing  Director.  As  Chief  Risk  Officer  Steven  has  responsibility  for 

oversight and the day to day management of the Risk, Compliance and Treasury 

functions across the Group, reporting directly to the Committee.

you there.

I would like to thank the other members of the Committee, management and 

our External Auditor s for their support during the year.

D E R M O T   M A T H I A S
C H A I R M A N   –   A U D I T   A N D   R I S K   C O M M I T T E E
2 April 2019

S I G N I F I C A N T   I S S U E S 
A N D   A C C O U N T I N G 
J U D G E M E N T S

R E V E N U E 

R E C O G N I T I O N , 

A C C R U E D   I N C O M E 

A N D   T R A D E 

R E C E I VA B L E S

A C T I O N   T A K E N   B Y   T H E   C O M M I T T E E   /   B O A R D

Management maintains key controls over the largely quarterly billing cycles. The timings of the billing cycle are arranged 

to minimise accrued income balances at key reporting dates and thus give greater certainty over income which is still 

to be converted into cash. Management assesses the recoverability of all receivables at the year end and attest to the 

quality of assets considering past experience of the client, client type and liquidity issues of the client. We agreed with 

management’s assessment that no additional provision for losses or impairment either to accrued income or trade 

receivables was needed.

E VA L U A T I O N   

We considered the results of Management’s impairment assessment which reviews triggers for impairment around 

O F   I M P A I R M E N T   

asset lives, valuation and verification of assets. We considered the judgements taken in relation to asset lives and the 

O F   I N T A N G I B L E 

methodology applied to consider asset verification and we were satisfied that no changes in treatment were needed. 

A S S E T S   I N C L U D I N G 

With regards to Goodwill, we consider the judgements taken in relation to short and long term growth rates and discount 

G O O D W I L L   A N D 

rates used and we were again satisfied that no changes in treatment were needed.

U S E F U L   L I F E   O F 
I N T A N G I B L E   A S S E T

S H A R E   B A S E D 

P A Y M E N T S

We have reviewed the methodology used for the accounting of share based payments and are comfortable with the 

assessment by management as to the number of shares expected to vest under the terms of the Performance Share 

Plan and Restricted Stock Awards. In doing so we have reviewed and are satisfied with management judgements and 

expectations around the achievement of performance targets.

We have reviewed the judgements made and used by management in the allocation of the purchase price of the 

acquisition completed during the year. We are satisfied that the overall allocations between goodwill and identifiable 

intangible assets are reasonable and also the estimated useful lives of customer and contract intangibles.

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1

3

5

O U R
S T A K E H O L D E R S 
A N D   H O W   W E 
R E S P O N D   T O 
T H E I R   N E E D S

1 .

  C L I E N T S

3 .

  I N T E R M E D I A R I E S

5 .

  R E G U L A T O R S

W H Y   I T   I S   I M P O R T A N T   T O   E N G A G E

W H Y   I T   I S   I M P O R T A N T   T O   E N G A G E

W H Y   I T   I S   I M P O R T A N T   T O   E N G A G E

Clients are the lifeblood of the business. The nature of our service offering 

As an independent administrator, we are able to offer best-in-class services 

We operate in a highly regulated market on a global scale and are 

means that we nurture and value long-term relationships, partnering with 

to the clients of intermediary partners that are complementary to their 

currently registered, regulated or licensed by fourteen different regulatory 

our clients to help them grow and achieve their aims. Client relationships 

own services. We seek to form long-term relationships with intermediaries, 

bodies. We believe it is important to work collaboratively with regulators 

typically last at least five years, with many lasting well over a decade and 

working to achieve mutually beneficial commercial growth. 

to help secure a positive and sustainable future for the industry. 

can even be multi-generational. 

2

O U T C O M E   O F   E N G A G E M E N T

By working with a range of high quality intermediaries we are able to grow 

By forming appropriate and engaged relationships with our regulators 

By taking an entrepreneurial approach and delivering a first class service 

the business organically, especially in terms of winning new clients and 

we are able to offer an even better and more informed service to our 

with a can-do attitude, we are able to retain and grow our clients in a way 

also offer our clients access to a wide range of ancillary services from top-

clients, mitigating risk by ensuring compliance with all relevant standards, 

O U T C O M E   O F   E N G A G E M E N T

O U T C O M E   O F   E N G A G E M E N T

that adds value and is mutually beneficial. 

class providers. 

H O W   W E   E N G A G E

H O W   W E   E N G A G E

regulations and laws. 

H O W   W E   E N G A G E

We take a Director-led approach to client requirements and assemble 

We proactively develop, manage and monitor relationships with our 

We take a disciplined, timely and proactive approach in monitoring 

bespoke teams to meet the individual needs of each client. We pro-actively 

intermediary partners, focussing on relationships and complementary 

regulatory updates and responding to any regulatory requests and 

monitor service levels and seek direct feedback through mechanisms such 

services and using technology, such as Salesforce CRM, to make our 

requirements. We work closely and transparently with regulators 

as client testimonials, client referrals and our JTC Ambassador Programme. 

engagement as efficient as possible. 

as circumstances dictate, including on convened working parties 

and through local professional associations.

4

2 .

  E M P L O Y E E S

4 .

  C H A R I T I E S

6 .

  G O V E R N M E N T   B O D I E S

W H Y   I T   I S   I M P O R T A N T   T O   E N G A G E

W H Y   I T   I S   I M P O R T A N T   T O   E N G A G E

W H Y   I T   I S   I M P O R T A N T   T O   E N G A G E

Our people are our most valuable asset and sit at the heart of the business. 

The jurisdictions and countries where we operate are more than just the 

JTC has a global footprint and currently operates 20 offices in 17 different 

They hold the talent, expertise and energy to meet and exceed our clients’ 

homes of our clients, they are the homes of our employees, their families 

jurisdictions and we market our services in many more countries. 

expectations and help the Group achieve its long-term goals. 

and their communities. Engaging with charities around the world, and in 

The long-term success of our business is enhanced through engagement 

particular in the markets where our operations are most substantial, is an 

with relevant government bodies, including promotional bodies for the 

O U T C O M E   O F   E N G A G E M E N T

important way of giving back to those communities. 

financial services sector, as well as bodies that relate to employment, 

Through our Shared Ownership culture and Guiding Principles we aim to 

environmental, social and governance matters. 

help every member of the team maximise their individual potential, enjoy 

O U T C O M E   O F   E N G A G E M E N T

a balanced life and have the opportunity to share directly in the long-term 

Engaging directly with charities, both as JTC and where relevant on behalf 

O U T C O M E   O F   E N G A G E M E N T

growth and success of JTC. 

H O W   W E   E N G A G E

of our clients, allows us to support the communities where we operate and 
make a difference to people’s lives. We believe in maximising the potential 

By engaging directly with government bodies we are able to contribute to 
the countries and markets where we operate and positively represent the 

of the individual and this provides a focus for our charitable engagement 

interests of JTC and its clients. We take a long-term partnership approach 

6

Our engagement is supported by three constantly evolving programmes. 

and giving. 

JTC Academy for learning and development, JTC Gateway for global 

mobility opportunities and JTC Wellbeing for physical, emotional and 

H O W   W E   E N G A G E

and respect the value and opportunity that comes from participating in 

each market where we do business. 

mental good health. All of these are supported and underpinned by our 

We take an employee-led approach to charitable giving and seek to get 

H O W   W E   E N G A G E

Ownership for All programmes. 

involved with both international and local organisations that benefit the 

We engage directly through membership of government trade bodies as 

people and communities where we work. We also recognise the value of 

well as contributing both time, expertise and experience to groups such as 

our client and intermediary relationships and where appropriate seek to 

policy working parties. We also directly contribute to the public finances 

support their charitable endeavours also. 

of the countries where we operate by ensuring timely payment of our 

relevant tax liabilities

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
R E L A T I O N S   W I T H   S H A R E H O L D E R S

R E M U N E R A T I O N   C O M M I T T E E : 
C H A I R M A N ’ S   L E T T E R

O V E R V I E W   O F   T H E   A C T I O N S   T A K E N   

R E S E A R C H   C O V E R A G E

T O   E N G A G E   W I T H   S H A R E H O L D E R S 

Currently, five analysts are actively tracking us and they regularly publish equity 

 > Over 90 meetings with investors and potential investors in the year, 

research reports on JTC: Numis, Zeus, Citi, HSBC and N+1 Singer. Their details 

including portfolio tours

can be found at: jtcgroup.com

 > Chairman and Senior Independent Director available to Shareholders 

 > Regular updates on shareholder meetings provided to Board

A N N U A L   A N D   H A L F - Y E A R   R E P O R T I N G 

 > Accessible AGM with voting on a poll, separate resolutions and proxy 

JTC’s  financial  year  runs  from  1  January  to  31  December.  We  provide  trading 

voting (for, against or withheld)

updates for the first half of each year, interim financials for the half year and full 

 > Committee Chairs available at AGM to answer questions

audited financial statements for year end.

 > Notice sent out at least 21 clear days before meeting

The aim of JTC’s investor relations programme is to maintain open, transparent 

calls/webcasts for Shareholders , analysts and financial journalists  that can be 

When  publishing  financial  results  and  trading  updates,  JTC  holds  conference 

and  timely  communication  with  our  current  and  prospective  Shareholders  . 

accessed through our website: jtcgroup.com

The foundations for this ongoing dialogue were laid through the listing process 

and we look to enhance this in 2019 and beyond.

F I N A N C I A L   C A L E N D A R   2 0 1 9

C H A I R   O F   T H E   R E M U N E R A T I O N   C O M M I T T E E
M I C H A E L   G R A Y

M E M B E R S H I P   O F   T H E   C O M M I T T E E 

In  compliance  with  the  Code,  the  Committee’s  membership  is  limited  to  the 

Non-Executive  Directors  of  the  Company.  There  have  been  no  changes  in 

Committee  membership  since  Admission.  JTC  (Jersey)  Limited,  the  corporate 

Company Secretary, acts as secretary to the Committee. 

C O M M I T T E E   M E M B E R S

Michael Gray – Committee Chairman, Independent Non-Executive Director 

Michael Liston – Non-Executive Chairman 

Dermot Mathias – Senior Independent Non-Executive Director

C O M M I T T E E   M E E T I N G S   I N   2 0 1 8

The Committee met three times during the year. Attendance by the Committee 

members at these meetings is shown below:

The Group’s financial calendar showing all key events may be viewed at: jtcgroup.com

2 May

17 Sep

15 Nov

We aim to provide all relevant information to assist investors in making well-
informed  investment  decisions  and  every  effort  is  made  to  ensure  that  the 

information disclosed is accurate, complete and timely.

M A J O R   S H A R E H O L D E R S 
Rank

Shareholder

Briefing meetings have been held with analysts and institutional Shareholders, 

primarily following the announcement of the interim results but also at other 

times during the year.

JTC is committed to maintaining a strong relationship with our Shareholders and 

the wider investment community. 

Our communication and engagement with Shareholders over the last 12 months 

included  investor  roadshows.  All  Shareholders  had  the  opportunity  to  engage 

with  senior  management  either  at  these  events,  directly  or  at  our  Annual 

General Meeting. 

1

2

3

4

5

6

7

8

9

Mr Nigel Le Quesne

Fidelity Management & Research

 Aberdeen Standard Investments 

(Standard Life)

Merian Global Investors

12 West Capital Management

Invesco Perpetual Asset Management

Franklin Templeton Investments

Slater Investments

FIL Investment International

10

Liontrust Asset Management

The CEO and CFO provide the Board with feedback from investor and analyst 

meetings,  in  addition  to  the  formal  feedback  obtained  from  analysts  and 

*  As at 31 December 2018

institutional Shareholders via our brokers and PR advisors.

No. of Shares*

10,444,128

8,501,232

7,723,972

6,752,250

6,305,270

6,067,915

5,319,564

4,406,280

4,362,463

3,903,737

%

9.42

7.67

6.97

6.09

5.69

5.47

4.80

3.97

3.93

3.52

Michael Gray (Chair)

Michael Liston

Dermot Mathias 

R E M U N E R AT I O N 

C O M M I T T E E

The key aims of the Group’s remuneration policy are to: 

D E A R   S H A R E H O L D E R S ,

As Chair of the Remuneration Committee, I am pleased to present our report 

covering  JTC’s  Remuneration  Policy  and  practice  since  becoming  a  listed 

company. Prior to Admission, the Group undertook a review of JTC’s senior 

executive remuneration policy (including the Executive Directors). This review 

paid particular regard to practice in the listed company environment, and in 

undertaking the review the Remuneration Committee sought independent, 

specialist advice. The Committee has reviewed and built on the remuneration 

work undertaken by the Board in the lead up to the IPO, as published in the 

prospectus. The Remuneration Policy set out in this Annual Report is intended 

to  incentivise  and  motivate  the  Executives  to  achieve  the  Company’s 
strategic goals. We also believe the approach is structured to encourage the 

leadership team to act in your best interests as shareholders.

M I C H A E L   G R A Y
C H A I R   O F   T H E   R E M U N E R A T I O N   C O M M I T T E E

 > Promote the long-term success of the Company 

 > Attract, retain and motivate high calibre senior management and to 

focus them on the delivery of the Group’s long-term strategic and 

business objectives 

 > Be simple and understandable, both externally and to colleagues

 > Achieve consistency of approach across the senior management 

population to the extent appropriate and informed by relevant 

market benchmarks

 > Encourage widespread equity ownership across the executive team to 

ensure a long-term focus and alignment of interest with Shareholders

The  Remuneration  Policy  came  into  force  with  effect  from  Admission  and  is 

structured broadly in line with those of other UK listed companies of a similar 

size and complexity, whilst seeking to avoid making unnecessary changes to the 

Group’s established remuneration arrangements where this was not warranted. 

The  Remuneration  Committee  has  decided,  as  a  matter  of  good  corporate 

governance,  to  adhere  to  the  requirements  of  the  UK  remuneration  reporting 

regulations whenever practicable although, as a Jersey registered company, the 

Company  is  not  technically  required  to  do  so.  At  the  Company’s  first  Annual 

General  Meeting  there  will  be  a  single  advisory  vote  on  the  Remuneration 

Policy and the Annual Report on Remuneration as the Remuneration Policy will 

continue to apply in 2019. 

This Report lays out the principles of our proposed Remuneration Policy, how 

we  have  operated  it  since  the  IPO  and  how  we  plan  to  operate  it  in  future. 

The  Annual  Statement  sets  out  an  overview  of  2018.  This  is  followed  by  the 

Remuneration Policy and, finally, the Annual Report on Remuneration, set out 

on pages 81 to 85 to this Annual Report, which provides greater detail of the 

amounts  paid  in  2018  and  how  the  Remuneration  Policy  is  intended  to  be 

implemented in 2019. I hope you find the information contained in the Report 

to be clear and informative.

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R E M U N E R A T I O N   C O M M I T T E E : 
C H A I R M A N ’ S   L E T T E R
C O N T I N U E D

R O L E   O F   T H E   C O M M I T T E E 

Shareholders should note that the Committee will closely monitor the salary and 

The Committee’s primary role is to review and set the Remuneration Policy for 

total remuneration for the CEO and CFO and reserves the right to make increases 

the Executive Directors and certain other members of senior management. It also 

in excess of typical market practice if it considers it necessary and appropriate.

approves discretionary performance-related awards to Executive Directors and 

senior management. The Committee’s full Terms of Reference may be viewed 

Salary for the CEO in 2018 was set at £360,000 per annum and at £275,000 per 

on JTC’s website. The CEO, CFO and other senior members of JTC’s management 

annum for the CFO. Increases of 9% are proposed for 2018 to £392,400 for the 

team may attend by invitation.

CEO and £300,000 for the CFO. 

R E M U N E R A T I O N   P O L I C Y

I N T R O D U C T I O N 

A P P O I N T M E N T   O F   E X T E R N A L   A D V I S E R S 

E M P L O Y E E   S H A R E   O W N E R S H I P 

This section sets out JTC’s Remuneration Policy for Executive and Non-Executive 

KPMG  was  appointed  as  external  adviser  to  the  Committee  to  provide 

Widespread employee share ownership has always been and remains an integral 

Directors. The policy will be subject to a binding shareholder vote at the 2019 

independent  support  and  information  as  required.  KPMG’s  fees  for  2018 

part of JTC’s culture. All JTC employees contribute to our success and we believe 

AGM  and,  subject  to  Shareholder  approval,  will  become  effective  from  the 

amounted to £120,000. In addition, KPMG have provided tax advisory services 

that extending share ownership throughout the Company enhances engagement 

date of the AGM. Subject to Shareholder approval, the Remuneration Policy is 

to the Group. 

and performance. In keeping with this ethos, the Committee approved the budget 

intended to remain in effect for three years from the 2019 AGM. 

P R I N C I P A L   A C T I V I T I E S   I N   2 0 1 8 

of JTC team members with an aggregate value of £150,000. These awards are 

The  Remuneration  Committee  has  decided,  as  a  matter  of  good  corporate 

In  the  lead-up  to  Admission,  in  anticipation  of  becoming  a  PLC,  the  Board 

expected to be made in April 2019.

reviewed  certain  aspects  of  senior  remuneration  to  ensure  an  appropriate 
remuneration structure and strategy was in place. 

F O C U S   F O R   2 0 1 9

governance,  to  adhere  to  the  requirements  of  the  UK  remuneration  reporting 

regulations whenever practicable although, as a Jersey registered company, the 
Company is not technically required to do so. The UK remuneration reporting 

In  the  coming  year  the  Remuneration  Committee  will  consider  a  number  of 

regulations  contain  provisions  which  make  Shareholder  approval  of  the  policy 

for a grant of discretionary nil cost share awards under the DBSP to a wide range 

Following the listing, the principal activities were as follows: 

matters including: 

of UK-incorporated companies binding. As the Company is not UK incorporated 

those provisions have no legal effect. However, the Company has taken steps 

 > Reviewed and approved the Terms of Reference of the Committee

 > Assessment of Group performance against 2019 budget and 

to  limit  the  power  of  the  Remuneration  Committee  so  that,  with  effect  from 

 > Reviewed the JTC Remuneration Policy

determination of bonus awards

the date on which the policy on remuneration is approved by Shareholders, the 

 > Reviewed the annual salaries for the Executive Directors for 2018 and 

 > Approval of bonus performance measures and targets for 2019

Committee may only authorise payments to Directors that are consistent with 

approved increases for 2019

 > Approval of performance conditions and awards under the 2019 PSP 

the policy as approved by Shareholders. In that way the Company considers the 

 > Reviewed the annual bonus targets for the Executive Directors for 2018 

 > Review of any issues raised by shareholders in relation to remuneration 

vote of Shareholders on the policy to be binding in its application.

and measured performance against them

and the Remuneration Policy

 > Agreed the annual bonus targets for the Executive Directors for 2019 

 > Assessment of the ongoing appropriateness of the remuneration 

The  Policy  explains  the  purpose  and  principles  underlying  the  structure 

 > Approved awards to employees under the Long-Term Incentive Plans 

arrangements in light of remuneration trends and market practice

of  remuneration  packages  and  how  the  Policy  links  remuneration  to  the 

(LTIP), with appropriate performance measures, bonus deferral shares and 

achievement of sustained high performance and long-term value creation.

malus and claw-back provision

The  Committee  believes  that  the  total  remuneration  package  for  each 

R E M U N E R A T I O N   P O L I C Y   O V E R V I E W

remuneration.  It  will  seek  to  reward  personal  and  corporate  outperformance 

retain high calibre colleagues necessary for business success whilst ensuring that: 

Executive Director represents an appropriate balance between fixed and variable 

Overall remuneration is structured and set at levels to enable JTC to recruit and 

The principal objectives of the Company’s Remuneration Policy are to attract, 

whilst ensuring overall awards are broadly in line with FTSE 350 levels. 

retain  and  motivate  the  Group’s  Executive  Directors  and  senior  management, 

provide incentives that align with, and support, the Group’s business strategy as 

R E S O L U T I O N S   A T   T H E   A G M 

 > Our reward structure, performance measures and mix between fixed and 

variable elements is comparable with similar organisations

it evolves, and align incentives with the creation of long-term Shareholder value. 

Shareholders  will  be  asked  to  vote  on  our  Remuneration  Policy  on  page  81 

 > Rewards are aligned to the strategy and aims of the business 

The Remuneration Committee oversees the implementation of this policy and 
seeks to ensure that the Executive Directors are fairly rewarded for the Group’s 

to 85 of this Annual Report, which will remain in place for three years from 
the date of approval, and on the Annual Report on Remuneration at the 2019 

 > The approach is simple to communicate to participants and Shareholders
 > Particular account has been taken of structures used within FTSE 350 

performance over the short, medium and long term. Taking typical practice into 

AGM. The vote on the Remuneration Policy will  be binding and the  vote  on 

companies, and other comparable organisations

account, the Committee has decided that a significant proportion of potential 

the Remuneration Report will be advisory. I look forward to your support on 

total  remuneration  should  therefore  be  performance-related.  In  readiness  for 

both resolutions.

Admission,  the  Committee  approved  the  rules  for  a  Performance  Share  Plan 

(“PSP”), a Deferred Bonus Share Plan (“DBSP”) and an Employee Incentive Plan 

I would like to thank the other members of the Committee, management and 

(“EIP”). Basic salary, bonus and PSP levels were agreed for the Executive Directors 

the Group’s employees for their support during the year.

taking into account their service with JTC and experience in the role. 

Prior to Admission a benchmarking exercise was conducted to establish expected 

remuneration for both executive positions. It was concluded that the proposed 
salaries were low in comparison to the market and the nature and complexity 

of the business and their roles. It was agreed, therefore, that the salaries would 

be  reviewed  following  the  first  year  of  trading  as  a  listed  company,  with  any 

disparity  being  addressed  by  way  of  incremental  increases  over  the  next  two 

years in accordance with the standard JTC salary review cycle.

M I C H A E L   G R A Y
C H A I R   O F   T H E   R E M U N E R A T I O N   C O M M I T T E E 
2 April 2019

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R E M U N E R A T I O N   P O L I C Y
C O N T I N U E D

F I X E D   E L E M E N T S   O F   R E M U N E R A T I O N   F O R   E X E C U T I V E   D I R E C T O R S

E L E M E N T   O F 
R E M U N E R A T I O N 

P U R P O S E   A N D   L I N K 
T O   C O M P A N Y 
S T R A T E G Y 

O P E R A T I O N

M A X I M U M   O P P O R T U N I T Y

E L E M E N T   O F 
R E M U N E R A T I O N 

P U R P O S E   A N D   L I N K 
T O   C O M P A N Y 
S T R A T E G Y 

O P E R A T I O N

M A X I M U M 
O P P O R T U N I T Y

P E R F O R M A N C E 
M E T R I C S

Provides a set level of 

The Committee takes into account a number 

There is no set maximum to salary levels 

Variable remuneration that 

Objectives are set annually 

Up to 50% of salary in 

Awards are based on financial, 

remuneration sufficient to 

of factors when setting and reviewing salaries, 

or salary increases. Account will be taken 

rewards the achievement of 

based on the achievement 

2018 for the CEO and CFO. 

operational and individual 

attract and retain Executives 

including: 

with the appropriate 

of increases applied to colleagues as a 

whole when determining salary increases 

annual financial, operational 

of strategic goals. 

In the event the Executive 

goals set at the start of the 

and individual objectives 

At the end of the year, 

Directors are in receipt of 

year. The Committee reserves 

experience and expertise.

 > Scope and responsibility of the role

for the Executive Directors. However, 

integral to Company strategy.

the Committee meets to 

a bonus equating to more 

the right to make an award of 

S A L A R Y

 > Any changes to the scope or size of the role

the Committee retains the discretion 

 > The skills and experience of the individual 

to award higher increases where it 

 > Salary levels for similar roles within 

considers it appropriate, especially 

appropriate comparators

where salary at the outset has been set 

 > Value of the remuneration package 

at a relatively low level.

as a whole

A N N U A L   B O N U S

Provides benefits sufficient to 

Executive Directors are entitled to the 

The Committee recognises the need 

attract and retain Executives 

following benefits:

with the appropriate 

experience and expertise.

 > Life assurance

B E N E F I T S

 > Pension contributions

 > Private medical insurance

to maintain suitable flexibility in the 

benefits provided to ensure it is able to 

support the objective of attracting and 

retaining personnel in order to deliver 

the Company strategy. The maximum 

review performance against 

than 50% of their base 

a different amount produced 

the agreed objectives and 

salary then this additional 

by achievement against the 

determines payout levels.

amount will be deferred 

measures if it believes the 

into the DBSP for a further 

outcome is not a fair reflection 

three years. 

of Company performance. 

The split between these 

performance measures will 

be determined annually by 

the Committee.

Variable remuneration 

Awards granted under 

Up to 75% of salary 

Performance measures are 

designed to incentivise and 

the PSP vest subject 

in 2018 for the CEO 

currently EPS and relative 

reward the achievement 

to achievement of 

and CFO. Up to 25% 

TSR, with equal weighting 

 > Certain de minimis benefits in kind

will be set at the cost of providing the 

of long-term targets 

performance conditions 

of salary in 2018 for 

given to each measure. 

Executive Directors are also eligible to participate 

in the annual bonus plan and long term 

incentive plan.

benefits described. One-off payments 

such as legal fees or outplacement 

costs may also be paid if it is 

considered appropriate.

aligned with shareholder 

measured over a three-year 

Senior Management.

The Committee reserves the 

interests. The LTIP also 

period. PSP awards may be 

right to adjust the measures 

provides flexibility in the 

made as conditional share 

In any financial year, the 

before awards are granted 

retention and recruitment of 

awards or in other forms 

total market value of 

to reflect relevant strategic 

P E R F O R M A N C E 

Executive Directors.

(e.g. nil cost options) if it 

shares over which awards 

targets. The Committee 

Provides pension 

Executive Directors are eligible to receive 

Up to 10% of salary per annum.

P E N S I O N S

attract and retain Executives 

Occupational Retirement plan.

contributions sufficient to 

employer contributions to the Group 

S H A R E 

P L A N

( “ P S P ” )

with the appropriate 

experience and expertise.

is considered appropriate. 

can be made under the PSP 

reserves the right to adjust 

Accrued dividends may 

to any participant cannot 

the outcome produced by 

be paid in cash or shares, 

normally exceed 150% of 

achievement against the 

to the extent that awards 

their annual base salary, 

measures if it believes the 

vest. The Committee 

but the plan rules will 

outcome is not a fair reflection 

may adjust and amend 

allow the Remuneration 

of Company performance.

awards in accordance 

Committee the discretion 

with the PSP rules, malus 

to award up to 250% 

and clawback provisions. 

of annual base salary in 

may be applied in 

exceptional circumstances.

exceptional circumstances.

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C O N T I N U E D

E L E M E N T   O F 
R E M U N E R A T I O N 

P U R P O S E   A N D   L I N K 
T O   C O M P A N Y 
S T R A T E G Y 

O P E R A T I O N

M A X I M U M 
O P P O R T U N I T Y

P E R F O R M A N C E 
M E T R I C S

The Company attaches 

All employees of the 

The DBSP is designed 

The vesting of an award 

considerable importance to 

Company and its 

to incentivise high 

and receipt of shares may be 

the role of performance-

subsidiaries including 

performance and may 

subject to the achievement of 

based bonuses to drive 

Executive Directors will 

include further financial 

other conditions to be set by 

profitability and business 

be eligible to participate 

and non-financial 

the Remuneration Committee 

growth and to the importance 

in the DBSP. It is currently 

performance measures, 

at the date of grant.

of the senior managers’ 

intended that Executive 

the precise measures and 

interests being aligned with 

Directors, Senior Managers 

targets will be reviewed 

the interests of shareholders. 

and certain managers 

by the Remuneration 

Executive Directors and Senior 

below Senior Manager level 

Committee each year.

D E F E R R E D 

B O N U S   S H A R E 

P L A N

( “ D B S P ” )

Management are eligible for 

will participate.

an annual bonus designed to 

incentivise high performance 

The Executive Directors will 

based on financial and 

participate to the extent 

non-financial performance 

that their annual bonus 

measures. In line with market 

exceeds 50% of their base 

practice, a portion of the 

year annual salary.

bonus due, as determined 

by the Remuneration 

Committee, may be required 

to be deferred into shares 

before it is paid. In addition, 

certain managers below 

Executive Director and Senior 

Management level may be 

selected to participate in 

the DBSP.

E M P L O Y E E 

I N C E N T I V E 

P L A N

The Company attaches 

All employees of the 

The EIP will not include 

The EIP is designed to 

considerable importance to 

Company and its 

any individual limits but 

incentivise high performance 

the role of performance-

subsidiaries (excluding all 

it is intended that, except 

and may include financial and 

based bonuses to drive 

Executive Directors and 

potentially in exceptional 

non-financial performance 

profitability and business 

Senior Managers) will 

cases, awards would 

measures, the precise 

growth and to the importance 

be eligible to be granted 

typically be a fraction of 

measures and targets will be 

of wider all employee share 

an award under the 

the participant’s salary.

reviewed by the Committee 

and/or performance based 

EIP at the discretion of 

incentives to align employees’ 

the Committee.

interests with the interests 

of shareholders. The EIP has 

Executive Directors and 

been adopted to further 

Senior Managers are not 

those aims.

be eligible to participate in 

the EIP.

each year.

N O T E S   T O   T H E   P O L I C Y   T A B L E 

The  Remuneration  Committee  recognises  that  it  may  be  necessary  in  some 

All PSP awards made in respect of the 2018 financial year onwards to Executive 

circumstances to provide compensation for amounts foregone from a previous 

Directors are subject to malus and claw-back provisions. The Committee may, 

employer (‘buyout awards’). Any buyout awards would be limited to what is felt 

in its absolute discretion, determine to reduce the number of shares to which 

to be a fair estimate of the value of remuneration foregone when leaving the 

an award or option relates or cancel it altogether. Alternatively, the Committee 

former employer and would be structured so as to be, to the extent possible, no 

could impose further conditions on the vesting or exercise of an award or option. 

more generous in terms of the fair value and other key terms (e.g. time to vesting 

and performance targets) than the incentives it is replacing.

R E M U N E R A T I O N   P O L I C Y   F O R   O T H E R   E M P L O Y E E S

As  with  the  Executive  Directors,  salary  for  other  employees  is  set  at  a  level 

T E R M I N A T I O N   P O L I C Y 

sufficient to attract and retain them, taking into account their experience and 

In the event of termination, service contracts provide for payments of base salary, 

expertise.  Remuneration  packages  comprise  salaries  plus  cash  bonuses  and/or 

pension and benefits only over the notice period. There is no contractual right to 

employee share awards.

any bonus payment in the event of termination although in certain “good leaver” 

circumstances the Remuneration Committee may exercise its discretion to pay 

The Group regards membership of its share plans (as described at pages 83 and 

a bonus for the period of employment and based on performance assessed after 

84) as a key part of its reward strategy which also aligns with the interests of 

the end of the financial year.

employees  and  other  stakeholders.  Most  employees  receive  benefits  such  as 

individual medical cover, permanent health insurance and life assurance.

The default treatment for any share-based entitlements under the Share Plans is 

that any outstanding awards lapse on cessation of employment. However, in certain 

P E R C E N T A G E   C H A N G E   I N   C E O   R E M U N E R A T I O N 

prescribed circumstances, or at the discretion of the Remuneration Committee, 

C O M P A R E D   W I T H   E M P L O Y E E S

“good leaver” status can be applied. In these circumstances a participant’s awards 

The Committee acknowledges the introduction of new regulations requiring UK 

will, ordinarily, vest subject to the satisfaction of the relevant performance criteria 

incorporated quoted companies with more than 250 UK employees to publish 

and on a time pro-rata basis, with the balance of the awards lapsing.

their CEO pay ratios and its relevance to reviewing remuneration levels in the 

wider workforce when setting executive pay. Notwithstanding that, as a non-UK 

S H A R E   O W N E R S H I P   G U I D E L I N E S 

incorporated company with fewer than 250 UK employees, JTC is not required 

In accordance with good practice and further aligning Executive Directors with 

to  adhere  to  the  CEO  pay  regulations,  the  Committee  is  keen  to  ensure  that 

the  long-term  interests  of  the  Company,  Executive  Directors  are  required  to 

disclosure  in  relation  to  executive  pay  is  consistent  with  the  UK  Corporate 

build or maintain a shareholding equivalent to 150% of their annual base salary. 

Governance Code. Over the course of the remainder of 2019, the Committee 

Both Executive Directors will hold a significant shareholding, as detailed at page 87.

will be exploring the regulations in detail in readiness for making an appropriate 

voluntary disclosure in the 2019 report and accounts.

A P P O I N T M E N T   O F   D I R E C T O R S

R E C R U I T M E N T   P O L I C Y 

At  every  AGM,  each  of  the  Directors  on  the  Board  will  retire.  A  Director  who 

retires at an Annual General Meeting may be re-appointed if they are willing to 

Consistent with best practice, new senior management hires (including those 

act as a Director.

promoted internally) will be offered packages in line with the Remuneration Policy 

in force at the time. It is the Remuneration Committee’s policy that no special 

This  Annual  Report  sets  out  how  the  Directors’  Remuneration  Policy  of  the 

arrangements will be made, and in the event that any deviation from standard 

Company has been applied since Admission and how the Committee intends to 

policy is required to recruit a new hire, approval would be sought at the AGM.

apply the policy going forward. An advisory shareholder resolution to approve 

this Report will be proposed at the AGM.

F I X E D   E L E M E N T S   O F   R E M U N E R A T I O N   F O R   E X E C U T I V E   D I R E C T O R S

E L E M E N T   O F 
R E M U N E R A T I O N 

P U R P O S E   A N D   L I N K   T O 
C O M P A N Y   S T R A T E G Y 

O P E R A T I O N

M A X I M U M 
O P P O R T U N I T Y

N O N -

E X E C U T I V E 

D I R E C T O R   F E E S

Fees are set at a level to reflect the 

The fees paid to the Non-Executive 

Fee levels are set by reference 

amount of time and level of involvement 

Directors are determined by the Board 

to Non-Executive Director fees 

required in order to carry out their 

as a whole. Additional fees are payable 

at companies of similar size and 

duties as members of the Board and its 

for acting as Senior Independent Director 

complexity and general increases 

Committees, and to attract and retain 

and as Chair of the Board’s Audit and Risk 

for salaried employees within 

Non-Executive Directors of the highest 

Committee and Remuneration Committee.

the Company.

calibre with relevant commercial and 

other experience.

A N N U A L   R E P O R T   2 0 1 8 

| 

J T C   P L C

A N N U A L   R E P O R T   2 0 1 8 

| 

J T C   P L C

8 4

8 5

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSA N N U A L   R E P O R T   O N   R E M U N E R A T I O N

A L I G N I N G   R E M U N E R A T I O N 
T O   T H E   L O N G - T E R M   S U C C E S S 
O F   T H E   C O M P A N Y

For 2018 the award parameters are:

Floor (25% award) 80% * 20.59 pence = 17.03 pence

100% award would be earned for EPS of 20.59 pence

A )   A U D I T E D   S E C T I O N   O F   T H E   R E M U N E R A T I O N   R E P O R T 

S I N G L E   T O T A L   F I G U R E   O F   R E M U N E R A T I O N   –   E X E C U T I V E   D I R E C T O R S

The following tables set out the aggregate emoluments earned by the Directors in the year ended 31 December 2018. 

R E M U N E R A T I O N   P A Y A B L E   T O   E A C H   D I R E C T O R   F O R   S E R V I C E   I N   2 0 1 8 . 

The table below sets out the remuneration payable to each Executive Director for the period from Admission (14 March 2018) to 31 December 2018. The disclosures 

are in respect of qualifying services and are based on full financial years (1 January to 31 December). It should be noted that salary increases received during the 

year took effect from 1 April 2018. The remuneration for each Executive Director in 2018 excludes share awards and EBT distributions payable for the period prior to 

Admission (14th March 2018).

Executive Directors

CEO

CFO

Salary*

Benefits

Pension**

Bonuses

PSP

Total

288,986

220,753

15,228

5,376

28,899

144,000

0

110,000

61,126

46,693

538,239

382,822

The performance measures associated with each award are clear and no conclusions will be made until vesting. Such awards are subject to final approval by the 

Remuneration Committee.

P E R F O R M A N C E   S H A R E   P L A N   A W A R D S   2 0 1 9

PSP awards with a face value of 75% of salary will be granted to Executive Directors in 2019. The Remuneration Committee reviewed the choice of measures and in 

light of the Company’s strategic outlook has set a stretching range of adjusted underlying EPS growth targets required to be achieved in the year ending 31 December 

2021 as set out below:

50% TSR target is set by the Remuneration Committee on the basis of performance against an agreed comparator group / 50% EPS target based upon consensus 

broker forecasts. 

Upon achieving consensus target of 27.04 pence 100% of the awards vests. On achievement of 21.63 pence (80% of 27.04 pence) 25% of the award will vest. 

Between 21.63 pence and 27.04 pence awards will increase linearly from 25% to 100%.

A two year post-vest holding period will apply, creating a five year period between the grant of an award and the first opportunity to sell (net of tax) the vested shares.

B )   U N A U D I T E D   S E C T I O N   O F   T H E   R E M U N E R A T I O N   R E P O R T 

*  Effective as of 1 April 2018 the CEO and CFO’s salaries were £360,000 per annum and £275,000 per annum respectively. 

E X T E R N A L   A P P O I N T M E N T S 

**  An employer’s pension contribution of 10% is included in the CFO’s salary. The CFO has elected permanently to opt-out of the Company’s pension scheme.

Executive Directors are permitted to accept appointments outside the Company, with the prior approval of the Board. Any fees may be retained by the Director, 

although this is at the discretion of the Board. During 2018 and at the date of this Report, none of the Executive Directors hold external appointments for which they 

2 0 1 8   A N N U A L   B O N U S 

retain a fee. 

JTC operates an annual discretionary performance incentive award, this is separate to the Deferred Bonus Share plan detailed in this report. Employees are assessed 

against  financial  and  non-financial  performance  measures  through  JTC’s  annual  appraisal  process.  Our  three  year  Business  Plan  provides  due  clarity  for  Group, 

F E E S   F O R   T H E   N O N - E X E C U T I V E   C H A I R M A N   A N D   D I R E C T O R S 

divisional  and  departmental  goals,  which  is  supplemented  by  individual  performance  and  development  priorities.  While  continuous  performance  monitoring  is 

The Company’s Chairman and the other Non-Executive Directors do not participate in any of the Company’s incentive arrangements or receive any pension provision.

conducted, success against objectives (or goals as we prefer to call them) and behaviours (JTC values) are assessed annually. Each are graded out of a possible score 

of 5 (10 in total). 

The  fees  were  agreed  on  appointment  of  the  Non-Executive  Directors  on  19  February  2018.  A  summary  of  current  fees  is  shown  below  for  the  period  from 

The  2018  annual  bonus  performance  measures  were  selected  to  reflect  JTC’s  annual  and  long-term  objectives  and  reflect  financial  and  strategic  priorities,  as 

appropriate. Performance targets are set to be stretching and achievable, taking into account a range of reference points including the strategic plan and broker 

forecasts, as well as the Group’s strategic priorities and the external context.

A critical element of our appraisal process is moderation. The science behind the bonus awards is to ensure that the individual performance ratings are as fair and 

consistent as possible. To eliminate bias a rigorous moderation process is carried out at all levels of the Company. Executives are subject to an internal moderation 

process before a second moderation is conducted by the Remuneration Committee. A performance = reward grid is used as a fair measure for cash awards to be 

allocated as a % of salary. 

appointment to 31 December 2018:

Non-Executive Directors

Michael Liston

Dermot Mathias

Michael Gray

Annual Fee

100,000

75,000

70,000

Fees Paid 2018 

Benefits

Pension

Bonuses

PSP

Total Paid 2018

79,589

70,583

60,506

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

79,589

70,583

60,506

D I R E C T O R S ’   I N T E R E S T S   I N   S H A R E S 

Following Admission in March 2018 the Executive Directors have significant shareholdings in the Company, as follows:

P E R F O R M A N C E   S H A R E   P L A N   A W A R D S   W I T H   P E R F O R M A N C E   P E R I O D   E N D I N G   D U R I N G   T H E   Y E A R

2 0 1 8   P E R F O R M A N C E   S H A R E   P L A N   G R A N T S

Legally owed as at 31 December 2018

Subject to Restriction Period  

(to 14 March 2020)

Unvested PSP awards

% interest in voting rights

Executive Directors

CEO

CFO

CEO

CFO

No. of shares 
awarded

Fair value of 
Award 

Expensed 
31.12.18 
Annual 
Financial 
Statements

68,182

£229,432

£61,126

52,083

£175,259

£46,693

Annual Salary Max. Award (%) Max. Award (£)

Share Price 

Share Award 
(100%)

Performance Measures 

Vesting Date

£360,000

£275,000

75

75

£270,000

£206,250

£3.96

£3.96

68,182

TSR (50%)

EPS (50%)

52,083

TSR (50%)

EPS (50%)

Dec-20

Dec-20

Executive Directors 

Nigel Le Quesne*

Martin Fotheringham

Non-Executive Directors 

Michael Liston 

Dermot Mathias 

Michael Gray

10,444,128

718,586

32,797

25,863

17,242

10,444,128

671,786

32,797

25,863

17,242

61,126

46,693

N/A

N/A

N/A

9.42%

0.65%

0.03%

0.02%

0.02%

* 

Includes Ordinary Shares held by Ocean Drive Holdings Limited, a company in which Nigel Le Quesne is beneficially interested.

A N N U A L   R E P O R T   2 0 1 8 

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J T C   P L C

A N N U A L   R E P O R T   2 0 1 8 

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J T C   P L C

8 6

8 7

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
D I R E C T O R S ’   R E P O R T

The Directors of JTC present their Report and the audited financial statements 

C O M P A N Y   S T A T U S

D I R E C T O R S

for the period ended 31 December 2018. 

JTC PLC is public company incorporated in Jersey. It is listed on the London Stock 

The  Directors  of  the  Company  who  were  in  office  during  the  year,  and  up  to 

Additional  information  which  is  incorporated  by  reference  into  this  Directors’ 

Report, including information required in accordance with the Listing Rules 9.8.4R 

S U B S I D I A R Y   C O M P A N I E S

Exchange main market with a premium listing.

the  date  of  the  signing  of  the  financial  statements,  are  set  out  on  pages  58 

to  59.  The  Board  shall  consist  of  no  fewer  than  two  Directors.  Copies  of  the 

Executive Directors’ service contracts are available to Shareholders for inspection 

of the UK Financial Conduct Authority’s listing rules, can be located as follows:

JTC  operates  through  a  number  of  subsidiaries  in  various  different  countries. 

at the Company’s registered office and at the Annual General Meeting (AGM). 

Standard Life Aberdeen plc

Franklin Templeton Fund Management Limited

Quilter PLC

Old Mutual Global Investors (UK) Limited

As at 8 March 2019  

% interest in voting rights

7.75

4.91

0

0

Statutory information

Section

Employee Involvement

Strategic Report

Employee Diversity and 

Strategic Report

Page

35 – 40

40, 71

The  list  of  subsidiaries  is  available  at  note  35  to  the  Financial  Statements  on 

Details of the Directors’ remuneration and service contracts and their interests 

pages 151 to 152 .

in the shares of the Company are set out on page 87.

S H A R E   C A P I T A L 

C O M P L I A N C E   W I T H   T H E   U K   C O R P O R A T E 

A P P O I N T M E N T   A N D   R E P L A C E M E N T   O F   D I R E C T O R S

capital during the year are shown in the Consolidated Statement of Changes in 

The  issued  share  capital  of  the  Group  and  the  details  of  movements  in  share 

Disabilities

Strategic Report

Nomination Committee Report

G O V E R N A N C E   C O D E 

Directors may be appointed by ordinary resolution of the Shareholders , or by the 

Equity shown on page 103 of the Financial Statements. The holders of the shares 

It is a requirement of Listing Rule 9.8.7R that as an overseas company with a 

Board. Appointment of a Director from outside the Group is on the recommendation 

are entitled to receive dividends when declared, to receive a copy of the Annual 

Executive Share Ownership 

Annual Report on 

83 – 84

premium listing JTC must comply with the Code or explain in its Annual Report 

of the Nomination Committee, whilst internal promotion is a matter decided by 

Report and accounts, to attend and speak at general meetings of the Company, 

and Benefit Plans

Remuneration

and accounts any areas of non-compliance and the Company’s reasons for this. 

the Board unless it is considered appropriate for a recommendation to be requested 

to appoint proxies and to exercise voting rights. 

Employee Long-Term 

Annual Report on 

83 – 84

As  at  the  date  of  this  Report,  the  Company  complies  with  the  UK  Corporate 

from the Nomination Committee. At every AGM of the Company, any of the 

Incentive Plans

Remuneration

Community

Strategic Report

16 – 17, 35, 

Corporate Governance Report

42 – 43, 76 – 77

Directors’ Biographies

Corporate Governance Report 

58 – 59

– Board of Directors

Executive Share Plans

Annual Report on 

81 – 85

Remuneration

Future Developments  

Strategic Report

14 – 15, 18 -22

of the Business

Financial position of  

CFO’s Review

the Group, its cash flow, 

Financial Statements

46 – 49 

100 – 152

liquidity position and 

borrowing facilities

Governance Code published by the Financial Reporting Council (the “Code”) to 

Directors who have been appointed by the Board since the last AGM shall seek 

The  rights  attached  to  the  shares  are  provided  by  the  Company’s  Articles  of 

the extent applicable to “smaller companies” (being those outside the FTSE 350) 
other than the following exception:

election by the members. Notwithstanding provisions in the Company’s Articles of 

Association, the Board has agreed, in accordance with the UK Corporate Governance 

Association, which may be amended or replaced by means of a special resolution 
of the Company in a general meeting. The Directors’ powers are conferred on 

Provision B.6.1 of the Code states that the Board should report in the Annual 

eligible, offer themselves for re-election by the Shareholders at the 2018 AGM.

admitted to trading on the London Stock Exchange and may be traded through 

Code (Provision B.7.1) all of the Directors wishing to continue will retire and, being 

them  by  Jersey  company  law  and  by  the  Articles  of  Association.  Shares  are 

Report  how  performance  evaluation  of  the  Board,  its  Committees  and  its 

the CREST system.

individual  directors  has  been  conducted.  As  the  Board  was  only  appointed  in 

D I R E C T O R S ’   I N D E M N I T Y

March  2018  a  formal  performance  evaluation  was  not  undertaken  during  the 

Directors’ and officers’ liability insurance is maintained by the Company.

A L L O T M E N T   O F   S H A R E S

year. The effectiveness of the Board and of the Board and Committee Meetings 

is a standing agenda items at the Board’s six scheduled meetings a year. A formal 

P O W E R S   O F   T H E   D I R E C T O R S

The Shareholders have generally and unconditionally authorised the Directors to 

allot relevant securities up to two-thirds of the nominal authorised share capital. 

performance evaluation of the Board, its Committees and its individual directors 

Subject to the Company’s Articles of Association, the Companies (Jersey) Law 

It is the Directors’ intention to seek the renewal of this authority in line with the 

will be conducted in 2019 in accordance with the three year evaluation cycle 

1991, as amended, and any directions given by special resolution, the business 

guidance issued by the Investment Association. The resolution will be set out in 

detailed at page 70 of the Nomination Committee’s report.

of the Company will be managed by the Board who may exercise all the powers 

the notice of the AGM. 

of  the  Company,  whether  relating  to  the  management  of  the  business  of  the 

Human Rights and Modern 

Strategic Report

40

F O R W A R D - L O O K I N G   S T A T E M E N T S

Company  or  not.  In  particular,  the  Board  may  exercise  all  the  powers  of  the 

In 2018 JTC agreed to acquire Van Doorn CFS B.V. (“Van Doorn”) and Minerva 

Anti-Slavery Statement

This annual report contains certain forward-looking statements. By their nature, 

Company to borrow money, to guarantee, to indemnify, to mortgage or charge 

Holdings Limited and MHL Holdings SA (together with its subsidiaries “Minerva”) 

Independent Auditor

Audit and Risk 

72 – 74, 94 – 99

any statements about the future outlook involve risk and uncertainty because they 

any of its undertakings, property, assets (present and future) and uncalled capital 

as part of these transactions it agreed to pay part of the consideration in shares. 

Committee Report

Audit Opinion

Internal Controls and Risk 

Strategic Report

30 – 37

Management

Corporate Governance Report

73

Significant related  

Note 34.2 to the consolidated 

 151

party transactions

financial statements

Subsidiary and Associated 

Note 35 to the consolidated 

151 – 152

Undertakings

financial statements

Statement of Corporate 

Corporate Governance Report

54, 88

Governance

Directors’ Report 

Audit and Risk  

Committee Report

Corporate Governance Report 72 – 75

relate to events and depend on circumstances that may or may not occur in the 

and to issue debentures and other securities and to give security for any debt, 

The Van Doorn transaction completed on 28 September 2018 and Minerva on 

future. Actual results, performance or outcomes may differ materially from any 

liability or obligation of the Company or of any third party.

20 November 2018.

results, performance or outcomes expressed or implied by such forward-looking 

statements.  Each  forward  looking  statement  speaks  only  as  of  the  date  of  that 

S T A T E M E N T   O F   D I R E C T O R S ’   R E S P O N S I B I L I T I E S

It  is  the  Board’s  intention  to  propose  that  an  additional  special  resolution  be 

particular  statement.  No  representation  or  warranty  is  given  in  relation  to  any 

Our statement on Director’s Responsibilities has been provided on page 91 of 

passed  at  the  AGM  to  allow  the  Company  to  allot  equity  securities  up  to  a 

forward-looking statements made by JTC, including as to their completeness or 
accuracy.  Nothing  in  this  Report  and  accounts  should  be  construed  as  a  profit 

this Report.

forecast. Both the Strategic Report and the Directors’ Report have been drawn up 

M A T E R I A L   I N T E R E S T   I N   S H A R E S 

further  5%  of  the  Company’s  issued  share  capital  for  transactions  which  the 
Board determines to be an acquisition or other capital investment.

and presented in accordance with and in reliance upon applicable Jersey Company 

Up to year-end being 31 December 2018 and as at 8 March 2019, being the latest 

P U R C H A S E   O F   S H A R E S

law, and the liabilities of the Directors in connection with these Reports shall be 

practicable date before the publication of the report, the following disclosures 

The  Shareholders  approved  the  authority  for  the  Company  to  buy  back  up  to 

subject to the limitations and restrictions provided by such law. 

of  major  holdings  in  voting  rights  have  been  made  to  the  Group  pursuant  to 

10% of its own ordinary shares by market purchase until the conclusion of the 

R E S U L T S   A N D   D I V I D E N D S

Rule 5 DTR.

Governance Report

Corporate Governance Report 50 – 91

The financial statements set out the results of the Group for the financial year 

Directors’ Remuneration 

Corporate Governance Report 86 – 87

ended 31 December 2018 and are shown on page 92. The Directors recommend 

Report

Nomination Committee 
Report

Nomination Committee Report 69 – 71

Strategic Report

Strategic Report

Viability Statement

Strategic Report

50 – 91

63

a final dividend of 2 pence per ordinary share for the year ended 31 December 

2018. Taken together with the interim dividend of 1 pence per ordinary share 
paid  in  October  2018,  makes  a  total  dividend  for  the  year  of  3  pence  per 

ordinary share. Subject to approval by Shareholders of the recommended final 

dividend, the dividend to Shareholders for 2018 will total £2.25m. If approved, 

the Company will pay the final dividend on 21 June 2019 to Shareholders on the 

register of members at 31 May 2019.

AGM to be held this year. The Directors will seek to renew this authority for up to 

10% of the Company’s issued share capital at the forthcoming AGM. This power 

will only be exercised if the Directors are satisfied that any purchase will increase 

the earning per share of the ordinary share capital in issue after the purchase and 

accordingly, that the purchase is in the interest of Shareholders. 

A R T I C L E S   O F   A S S O C I A T I O N

The Company’s Articles of Association set out its internal regulations and cover 

the  rights  of  Shareholders  ,  the  appointment  of  Directors  and  the  conduct  of 

Board and general meetings. Copies of the Articles of Association are available 

upon request from the Group Company Secretary, and at JTC’s AGM. 

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C O N T I N U E D

S T A T E M E N T   O F   D I R E C T O R S ’   R E S P O N S I B I L I T I E S

S H A R E   D E A L I N G   C O D E

D I S C L O S U R E   T O   T H E   A U D I T O R S

D I R E C T O R S ’   R E S P O N S I B I L I T Y   S T A T E M E N T

R E S P O N S I B I L I T Y   S T A T E M E N T   O F   T H E   D I R E C T O R S   I N 

JTC has adopted a share dealing code which applies to the Company’s Directors, 

The Directors who held office at the date of the approval of this Directors’ report 

The  Directors  are  responsible  for  preparing  the  Annual  Report  and  the  Group 

R E S P E C T   O F   T H E   A N N U A L   F I N A N C I A L   R E P O R T

its  other  PDMRs  and  certain  persons  deemed  insiders.  In  accordance  with  the 

confirm that so far as they are aware, there is no relevant audit information of 

financial statements in accordance with applicable laws and regulations.

We confirm that to the best of our knowledge:

Market Abuse Regulation, the Directors and PDMRs are responsible for procuring 

which  the  Company’s  Auditor  is  unaware  and  each  Director  has  taken  all  the 

the compliance of their respective connected persons with the JTC share dealing 

necessary steps to make themselves aware of any relevant audit information and 

Company law requires the Directors to prepare Group financial statements for 

 > The Financial Statements, prepared in accordance with the applicable set 

code. The share dealing code has been published on the JTC intranet and further 

to establish that the Company’s Auditor is aware of that information.

each  financial  year.  Under  that  law  they  are  required  to  prepare  the  financial 

of accounting standards, give a true and fair view of the assets, liabilities, 

training will be provided on an ongoing basis to all of the JTC team.

statements  in  accordance  with  International  Financial  Reporting  Standards 

financial position and profit or loss of the Company and the undertakings 

P O S T   B A L A N C E   S H E E T   E V E N T S

The Board and the Chairman of each of the Board’s Committees will be present 

 > The Strategic Report (contained on pages 50 to 91) includes a fair review 

Details  of  post-balance  sheet  events  are  given  in  note  36  of  the  financial 

to answer questions put to them by Shareholders . Proxy appointment forms for 

Under  company  law  the  Directors  must  not  approve  the  financial  statements 

of the development and performance of the business and the position of 

statements at page 152.

each resolution provide Shareholders with the option to direct their proxy vote 

unless they are satisfied that they give a true and fair view of the state of affairs 

the issuer and the undertakings included in the consolidation taken as a 

on resolutions or to withhold their vote. All votes are counted by JTC’s Registrars 

of the Group and of their profit or loss for that period. In preparing each of the 

whole, together with a description of the principal risks and uncertainties 

P O L I T I C A L   D O N A T I O N S 

and the voting results will be announced through the RNS, and made available 

Group financial statements, the Directors are required to:

that they face; and

JTC has not made any donations to any political party. 

on our website www.jtcgroup.com. 

 > The directors consider the Annual Report, taken as a whole, is fair, 

A N N U A L   G E N E R A L   M E E T I N G

(IFRSs) as adopted by the European Union and applicable law.

included in the consolidation taken as a whole; 

A U D I T O R S

Notice of the first AGM to be held on 21 May 2019 at 10.30am at our offices in 

 > Make judgements and estimates that are reasonable and prudent

shareholders to assess the Group’s position, performance, business model 

PricewaterhouseCoopers CI LLP, which was re-appointed in 2018, has expressed its 

willingness to continue in office as the Group’s Auditor and accordingly, resolutions 

JTC House, 28 Esplanade, St. Helier, Jersey, JE2 3QA can be viewed or downloaded 
from the Company’s website, jtcgroup.com. At that meeting, Shareholders will 

 > State whether applicable accounting standards have been followed, 
subject to any material departures disclosed and explained in the 

and strategy.

to reappoint it and to authorise the Directors to determine its remuneration will be 

be asked to vote separately on the Annual Report and on the Report on Directors’ 

Financial Statements

Approved by the Board on 2 April 2019 and signed on its behalf by:

 > Select suitable accounting policies and then apply them consistently

balanced and understandable and provides the information necessary for 

proposed at the AGM. These are resolutions 5 and 6 set out in the Notice of Meeting.

Remuneration. Separate resolutions will also be proposed on every substantive 

 > Prepare the financial statements on the going concern basis unless it is 

issue.  A  poll  will  be  held  on  each  resolution  to  ensure  that  the  votes  of  the 

inappropriate to presume that the Group and the parent company will 

G O I N G   C O N C E R N

Shareholders unable to attend the meeting are taken into account, and results of 

continue in business

Under  Provision  C.1.3  of  the  UK  Corporate  Governance  Code,  the  Board  is 

the voting will be placed on our website as soon as possible after the meeting. 

required to report whether the business is a going concern. In considering this 

requirement, the Directors have taken into account the following: 

The Directors confirm that they have applied with all the above requirements in 

preparing the Financial Statements.

M I R A N D A   L A N S D O W N E
J O I N T   C O M P A N Y   S E C R E T A R Y
J T C   ( J E R S E Y )   L I M I T E D ,   C O M P A N Y   S E C R E T A R Y

 > The Group’s latest rolling forecast for the next three years, in particular 

the cash flows, borrowings and undrawn facilities. Sensitivity analysis is 

included within these forecasts; 

N I G E L   L E   Q U E S N E , 
C H I E F   E X E C U T I V E   O F F I C E R
On behalf of the Board of JTC plc  

 > The headroom under the Group’s financial covenants; and 

2 April 2019

 > The risks included on the Group’s risk register that could impact on the 

Group’s liquidity and solvency over the next 12 months. 

Having due regard to these matters and after making appropriate enquiries, the 

Directors  have  a  reasonable  expectation  that  the  Group  and  Company  have 

adequate resources to continue in operational existence until at least April 2020. 

Therefore, the Board continues to adopt the going concern basis in preparing the 

financial statements.

The Directors are responsible for keeping proper accounting records that are sufficient 

to show and explain the Group’s transactions and disclose with reasonable accuracy 

at any time the financial position of the Group and enable them to ensure that 

its financial statements comply with the Companies (Jersey) Law 1991. They are 

also responsible for safeguarding the assets of the Group and hence for taking 

reasonable steps for the prevention and detection of fraud and other irregularities.

Under  applicable  law  and  regulations,  the  Directors  are  also  responsible  for 

preparing  a  Strategic  Report,  Directors’  Report,  Directors’  Remuneration 

Report and Corporate Governance Statement that complies with that law and 

those regulations.

The Directors are responsible for the maintenance and integrity of the corporate 

and financial information included on the Company’s website. Legislation in the 

UK  governing  the  preparation  and  dissemination  of  financial  statements  may 

differ from legislation in other jurisdictions.

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The complexity faced by our clients is immense and  
ever-increasing. Our vision enables us to bring distant 
issues into sharp focus and we apply our formidable 
collective experience to navigate a path to the right 
answer for each and every client.

Formidable. Experienced. Focused. Sharp. 

F I N A N C I A L   S T A T E M E N T S :
100 Consolidated Income Statement
101 Consolidated Statement of Comprehensive Income
102 Consolidated Balance Sheet
103 Consolidated Statement of Changes in Equity
104 Consolidated Cash Flow Statement
105 Notes to the Consolidated Financial Statements

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R E P O R T   O N   T H E   A U D I T   O F   T H E   C O N S O L I D A T E D   F I N A N C I A L   S T A T E M E N T S

O U R   O P I N I O N

In our opinion, the consolidated financial statements give a true and fair view of the consolidated financial position of JTC PLC (the “Company”) and its subsidiaries 

(together  the  “Group”)  as  at  31  December  2018,  and  of  their  consolidated  financial  performance  and  their  consolidated  cash  flows  for  the  year  then  ended  in 

accordance with International Financial Reporting Standards as adopted by the European Union and have been properly prepared in accordance with the requirements 

of the Companies (Jersey) Law 1991.

W H A T   W E   H A V E   A U D I T E D

The Group’s consolidated financial statements comprise:

 > the consolidated balance sheet as at 31 December 2018; 

 > the consolidated income statement for the year then ended;

 > the consolidated statement of comprehensive income for the year then ended; 

 > the consolidated statement of changes in equity for the year then ended;

 > the consolidated cash flow statement for the year then ended; and

 > the notes to the consolidated financial statements, which include a summary of significant accounting policies.

B A S I S   F O R   O P I N I O N

A U D I T   S C O P E

As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the consolidated financial statements. In particular, 

we considered where the directors made subjective judgements; for example, in respect of significant accounting estimates that involved making assumptions and 

considering future events that are inherently uncertain. As in all of our audits, we also addressed the risk of management override of internal controls, including among 

other matters, consideration of whether there was evidence of bias that represented a risk of material misstatement due to fraud.

We tailored the scope of our audit in order to perform sufficient work to enable us to provide an opinion on the consolidated financial statements as a whole, taking 

into account the structure of the Group, the accounting processes and controls, and the industry in which the Group operates.

M A T E R I A L I T Y 

The scope of our audit was influenced by our application of materiality. An audit is designed to obtain reasonable assurance whether the consolidated financial 

statements are free from material misstatement. Misstatements may arise due to fraud or error. They are considered material if individually or in aggregate, they could 

reasonably be expected to influence the economic decisions of users taken on the basis of the consolidated financial statements.

Based on our professional judgement, we determined certain quantitative thresholds for materiality, including the overall Group materiality for the consolidated 

financial statements as a whole as set out in the table below. These, together with qualitative considerations, helped us to determine the scope of our audit and 

the nature, timing and extent of our audit procedures and to evaluate the effect of misstatements, both individually and in aggregate on the consolidated financial 
statements as a whole.

We conducted our audit in accordance with International Standards on Auditing (“ISAs”). Our responsibilities under those standards are further described in the 

Auditor’s responsibilities for the audit of the consolidated financial statements section of our report.

O V E R A L L   G R O U P   M A T E R I A L I T Y £623,850 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

I N D E P E N D E N C E

We are independent of the Group in accordance with the ethical requirements that are relevant to our audit of the consolidated financial statements of the Group, 

as required by the Crown Dependencies’ Audit Rules and Guidance. We have fulfilled our other ethical responsibilities in accordance with these requirements.

O U R   A U D I T   A P P R O A C H

O V E R V I E W

M A T E R I A L I T Y

H O W   W E   D E T E R M I N E D   I T

5% of Group loss before tax adjusted for one-off costs relating to the IPO of the Group as set out in note 10.

R A T I O N A L E   F O R   T H E 

The determination of materiality and the benchmark used is a matter of professional judgement. Following the listing of 

M A T E R I A L I T Y   B E N C H M A R K

JTC PLC on the London Stock Exchange, loss before tax adjusted for one-off costs relating to the IPO is considered to be the 

most appropriate benchmark to assess materiality, as this is the measure used by management to assess performance and 

to communicate results to the market. The IPO costs are deducted as we do not see these expenses as representative of the 

underlying performance of the Group. 

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above £31,192 (de minimis posting level calculated 

as 5% of overall materiality), as well as misstatements below that amount that, in our view, warranted reporting for qualitative reasons.

 > Overall Group materiality for the consolidated financial statements was £623,850 which represents 5% of the 

K E Y   A U D I T   M A T T E R S

Group loss before tax adjusted for one-off costs relating to the initial public offering (“IPO”) of the Group as set 

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the consolidated financial statements of the current 

Materiality

out in note 10. 

A U D I T   S C O P E

Audit
scoping

 > Group audit scoping was performed based on loss before tax which identified fifteen significant components, 

covering 95% of Group loss before tax. 

 > We conducted the majority of our audit work in Jersey, with audit work also undertaken by component auditors 

in Jersey, Luxembourg, Cayman Islands, South Africa, Switzerland and the Isle of Man. 

 > In determining the significant components we also considered total revenue and total net assets of the Group, 

Areas of
focus

ensuring that the fifteen identified significant components also covered 95% of these criteria. Additional factors 

were also considered, including new acquisitions, common reporting processes and regulatory requirements to 

identify whether additional components should be considered. 

 > The Group is based primarily in Jersey, where the major financial reporting functions are located. 

Trading subsidiaries are based in Africa, Americas, Caribbean, Middle East, Asia and Europe. 

K E Y   A U D I T   M A T T E R S

 > Revenue recognition including valuation of work in progress (“WIP”)

 > Impairment of intangible assets, specifically goodwill 
 > Accounting for acquisitions

year. These matters were addressed in the context of our audit of the consolidated financial statements as a whole, and in forming our opinion thereon, and we do 

not provide a separate opinion on these matters.

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T O   T H E   M E M B E R S   O F   J T C   P L C

Key audit matter

How our audit addressed the Key audit matter

Key audit matter

How our audit addressed the Key audit matter

R E V E N U E   R E C O G N I T I O N   I N C L U D I N G   VA L U A T I O N   O F   W O R K 

I N   P R O G R E S S   ( “ W I P ” ) 

Revenue recognition, in particular where services are provided on a time 

spent basis for client matters which has not been billed is considered a key 

audit matter. 

WIP is required to be stated at the amount which is recoverable. There is 

a significant level of judgement applied by management in assessing and 

determining the value of WIP at the year end. Therefore, there is a risk of 

material misstatement that WIP as at year end may not be recoverable and 

that revenue could be overstated.

Accounting policies and disclosures in respect of revenue and WIP are set out 

in notes 5 and 12 of the annual report respectively. 

We evaluated the design and implementation of controls around the billing and 

A C C O U N T I N G   F O R   A C Q U I S I T I O N S

We evaluated the design and implementation of controls around the preparation, 

quarterly valuation of WIP;

The Group has acquired a number of subsidiaries during the year. 

review and accounting for acquisitions.

For a sample of clients where WIP has been recognised, we reviewed the billing 

assets and the allocation of the purchase price to customer contracts.

We challenged the assumptions of the valuation models and purchase price 

and amounts recovered post year end; 

allocations through reviewing comparable data and the most significant 

The judgements arise from the fact that there are a number of assumptions 

challenges were around attrition rates, useful economic life and future 

Where WIP was not billed post year end, we challenged management’s 

included in the valuation model used to determine the fair values and the 

projections of revenue / EBITDA margins;

judgement and rationale around the recoverability of the amounts through 

allocation of the values between goodwill and customer contract intangible 

reviewing client agreements, communication with clients, past billing and 

assets. These include estimates for the economic useful lives of the assets, 

We performed sensitivity analysis on the key assumptions used in the model, 

payment history on a sample basis to support judgements where required; and

projected future earning levels, growth rates, client attrition rates and 

including discount rates, useful economic life and revenue growth rates;

Significant judgement is involved in calculating the fair value of acquired 

We also reviewed the level of WIP write-offs and credit notes raised post year 

We reconciled source data used in the models to underlying accounting records; 

end and, on a sample basis, assessed the rationale for these being raised and 

Accounting policies and disclosures relating to the acquisitions are disclosed in 

and

reviewed any impact on WIP as a result of these. 

note 17 of the annual report. 

discount rates.

As a result of the procedures performed we have not identified a material 

misstatement in respect of the WIP balance. 

I M P A I R M E N T   O F   I N T A N G I B L E   A S S E T S ,   S P E C I F I C A L L Y   G O O D W I L L

We evaluated the design and implementation of controls around the preparation 

Various acquisitions by the Group have generated a significant amount of 

and review of impairment calculations;

goodwill being recognised on the consolidated balance sheet. The initial 

allocation of goodwill (calculated as the fair value of the consideration paid 

We evaluated and challenged management’s future cash flow forecasts for 

less the fair value of net assets acquired, less corresponding valuation of 

the material CGUs and the process by which they were prepared, testing the 

customer contract intangible assets) is determined in the year of acquisition. 

underlying value in use calculation and compared this to management’s forecasts 

Management is required to perform annual impairment reviews in respect of 

and budgets;

the carrying value of goodwill on a cash generating unit (“CGU”) basis. 

A risk of misstatement in the impairment of goodwill exists, to the extent 

rates in the forecasts by comparing them to historical results. We challenged 

future developments negatively deviate from the assumptions applied during 

the discount rates used in the calculation by considering the cost of capital for 

the acquisition of the Group entities. 

the Group;

We challenged management’s key assumptions for short and long term growth 

The annual impairment tests performed were significant to our audit because 

We performed sensitivity analysis to identify the key assumptions used in the 

the assessment process is complex and judgemental, and based on estimates 

value in use calculation and then evaluated management’s rationale for the 

that are affected by expected future economic and market conditions. 

applied rates; and 

Accounting policies and disclosures relating to impairment of intangibles are 

We assessed the mathematical accuracy of the goodwill impairment model and 

set out in note 19 of the annual report. 

assessed whether the calculated present value in use is higher / lower than the 
carrying amount.

Based on the testing performed we have not identified a material misstatement 

in respect of the impairment of intangible assets, specifically goodwill. 

We reviewed management’s accounting assessment to whether the valuations 

performed are appropriate and in accordance with applicable financial 

reporting standards.

Based on the testing performed we have not identified a material misstatement 

in respect of the accounting for acquisitions. 

O T H E R   I N F O R M A T I O N

The directors are responsible for the other information. The other information comprises all the information included in the 2018 Annual Report but does not include 

the consolidated financial statements and our auditor’s report thereon.

Our opinion on the consolidated financial statements does not cover the other information and we do not express any form of assurance conclusion thereon. 

In connection with our audit of the consolidated financial statements, our responsibility is to read the other information identified above and, in doing so, consider 

whether the other information is materially inconsistent with the consolidated financial statements or our knowledge obtained in the audit, or otherwise appears to 

be materially misstated. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to 

report that fact. We have nothing to report in this regard.

R E S P O N S I B I L I T I E S   O F   T H E   D I R E C T O R S   F O R   T H E   C O N S O L I D A T E D   F I N A N C I A L   S T A T E M E N T S

The directors are responsible for the preparation of the consolidated financial statements that give a true and fair view in accordance with International Financial 

Reporting Standards as adopted by the European Union, the requirements of Jersey law and for such internal control as the directors determine is necessary to enable 

the preparation of consolidated financial statements that are free from material misstatement, whether due to fraud or error. 

In  preparing  the  consolidated  financial  statements,  the  directors  are  responsible  for  assessing  the  Group’s  ability  to  continue  as  a  going  concern,  disclosing,  as 

applicable, matters relating to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the Group or to cease 

operations, or have no realistic alternative but to do so.

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A U D I T O R ’ S   R E S P O N S I B I L I T I E S   F O R   T H E   A U D I T   O F   T H E   C O N S O L I D A T E D   F I N A N C I A L   S T A T E M E N T S

R E P O R T   O N   O T H E R   L E G A L   A N D   R E G U L A T O R Y   R E Q U I R E M E N T S

Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a whole are free from material misstatement, whether 

Under the Companies (Jersey) Law 1991 we are required to report to you if, in our opinion:

due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an 

audit conducted in accordance with ISAs will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered 

 > we have not received all the information and explanations we require for our audit;

material if, individually or in aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these consolidated 

 > proper accounting records have not been kept; or

financial statements. 

 > the consolidated financial statements are not in agreement with the accounting records.

As part of an audit in accordance with ISAs, we exercise professional judgement and maintain professional scepticism throughout the audit. We also:

We have no exceptions to report arising from this responsibility.

 > Identify and assess the risks of material misstatement of the consolidated financial statements, whether due to fraud or error, design and perform audit 

We have nothing to report in respect of the following matters which we have reviewed:

procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not 

detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional 

 > the directors’ statement set out on page 90 and 91 in relation to going concern. As noted in the directors’ statement, the directors have concluded that 

omissions, misrepresentations, or the override of internal control. 

it is appropriate to adopt the going concern basis in preparing the consolidated financial statements. The going concern basis presumes that the Group 

 > Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not 

has adequate resources to remain in operation, and that the directors intend it to do so, for at least one year from the date the consolidated financial 

for the purpose of expressing an opinion on the effectiveness of the Group’s internal control.

statements were signed. As part of our audit we have concluded that the directors’ use of the going concern basis is appropriate. However, because not 

 > Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the directors. 

all future events or conditions can be predicted, these statements are not a guarantee as to the Group’s ability to continue as a going concern; 

 > Conclude on the appropriateness of the directors’ use of the going concern basis of accounting and, based on the audit evidence obtained, whether a 
material uncertainty exists related to events or conditions that may cast significant doubt on the Group’s ability to continue as a going concern. If we 

 > the directors’ statement that they have carried out a robust assessment of the principal risks facing the Group and the directors’ statement in relation 

to the longer-term viability of the Group. Our review was substantially less in scope than an audit and only consisted of making inquiries and considering 

conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the consolidated 

the directors’ process supporting their statements; checking that the statements are in alignment with the relevant provisions of the UK Corporate 

financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the 

Governance Code; and considering whether the statements are consistent with the knowledge acquired by us in the course of performing our audit; and

date of our auditor’s report. However, future events or conditions may cause the Group to cease to continue as a going concern. For example, the terms 

 > the part of the Corporate Governance Statement relating to the parent Company’s compliance with the ten further provisions of the UK Corporate 

on which the United Kingdom may withdraw from the European Union are not clear, and it is difficult to evaluate all of the potential implications on the 

Governance Code specified for our review.

Group’s trade, customers, suppliers and the wider economy.

 > Evaluate the overall presentation, structure and content of the consolidated financial statements, including the disclosures, and whether the consolidated 

This report, including the opinion, has been prepared for and only for the members as a body in accordance with Article 113A of the Companies (Jersey) Law 1991 and 

financial statements represent the underlying transactions and events in a manner that achieves fair presentation.

for no other purpose. We do not, in giving this opinion, accept or assume responsibility for any other purpose or to any other person to whom this report is shown or 

 >  Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the Group to express an 

into whose hands it may come save where expressly agreed by our prior consent in writing.

opinion on the consolidated financial statements. We are responsible for the direction, supervision and performance of the Group audit. We remain solely 

responsible for our audit opinion.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, 

including any significant deficiencies in internal control that we identify during our audit. 

We  also  provide  those  charged  with  governance  with  a  statement  that  we  have  complied  with  relevant  ethical  requirements  regarding  independence,  and  to 

communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, related safeguards.

M I C H A E L   B Y R N E
F O R   A N D   O N   B E H A L F   O F   P R I C E W A T E R H O U S E C O O P E R S   C I   L L P
C H A R T E R E D   A C C O U N T A N T S   A N D   R E C O G N I Z E D   A U D I T O R   
J E R S E Y ,   C H A N N E L   I S L A N D S

2 April 2019

From the matters communicated with those charged with governance, we determine those matters that were of most significance in the audit of the consolidated 

financial statements of the current period and are therefore the key audit matters. We describe these matters in our auditor’s report unless law or regulation precludes 

public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should not be communicated in our report because the 
adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits of such communication.

A N N U A L   R E P O R T   2 0 1 8 

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J T C   P L C

A N N U A L   R E P O R T   2 0 1 8 

| 

J T C   P L C

9 8

9 9

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSC O N S O L I D A T E D   I N C O M E   S T A T E M E N T
F O R   T H E   Y E A R   E N D E D   3 1   D E C E M B E R   2 0 1 8 

C O N S O L I D A T E D   S T A T E M E N T   O F   C O M P R E H E N S I V E   I N C O M E
F O R   T H E   Y E A R   E N D E D   3 1   D E C E M B E R   2 0 1 8 

Revenue

Staff costs

Establishment costs

Other operating expenses

Credit impairment losses

Other operating income

Notes

2018 
£’000 

2017  
£’000 

5 

6 

8 

13

77,254 

59,792 

(50,703)

(32,006)

(4,705)

(4,082)

(15,638)

(13,134)

(1,285)

(1,357)

343 

434 

Loss for the year

Other comprehensive income/(loss):

Items that may be subsequently reclassified to profit or loss:

Exchange differences on translation of foreign operations

Total comprehensive loss for the year

2018 
£’000

2017  
£’000

(3,857)

(4,645)

1,334 

(716)

(2,523)

(5,361)

Earnings before interest, taxes, depreciation and amortisation (“EBITDA”)

5,266 

9,647 

The notes on pages 105 to 152 are an integral part of these consolidated financial statements.

Comprising:

Underlying EBITDA

Non-underlying items

Depreciation and amortisation

Profit from operating activities

Other gains

Finance income

Finance cost

Share of profit/(loss) of equity-accounted investee

Loss before tax

Comprising:

Underlying profit/(loss) before tax

Non-underlying items

Tax

Loss for the year

Earnings per ordinary share (“EPS”)

(expressed in pence per ordinary share)

Basic and diluted EPS (pence)

Underlying EPS (pence)

The notes on pages 105 to 152 are an integral part of these consolidated financial statements.

23,837 

10 

(18,571)

5,266 

20 

(4,637)

629 

522 

103

9 

25

25 

14,422 

(4,775)

9,647 

(2,894)

6,753 

1,833 

73

(3,475)

(12,215)

92 

(6)

(2,129)

(3,562)

16,990 

10 

(19,119)

(2,129)

(858)

(2,704)

(3,562)

28 

(1,728)

(1,083)

(3,857)

(4,645)

11 

11 

(3.87)

15.32 

(6.98)

(2.92)

A N N U A L   R E P O R T   2 0 1 8 

| 

J T C   P L C

A N N U A L   R E P O R T   2 0 1 8 

| 

J T C   P L C

1 0 0

1 0 1

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
C O N S O L I D A T E D   B A L A N C E   S H E E T
A S   A T   3 1   D E C E M B E R   2 0 1 8 

C O N S O L I D A T E D   S T A T E M E N T   O F   C H A N G E S   I N   E Q U I T Y
F O R   T H E   Y E A R   E N D E D   3 1   D E C E M B E R   2 0 1 8 

Assets

Property, plant and equipment

Goodwill

Other intangible assets

Investment in equity-accounted investee

Other receivables

Deferred tax assets

Other non-current financial assets

Total non-current assets

Trade receivables

Other receivables

Work in progress

Accrued income

Current tax receivables

Cash and cash equivalents

Total current assets

Total assets

Equity 

Share capital

Share premium

Own shares

Capital reserve

Translation reserve

Accumulated profits

Total equity

Liabilities

Loans and borrowings

Other financial liabilities

Provisions

Deferred tax liabilities

Trade and other payables

Total non-current liabilities

Loans and borrowings

Other financial liabilities

Deferred income

Provisions

Current tax liabilities

Trade and other payables

Total current liabilities

Total equity and liabilities

Notes

18 

19 

19 

21 

16.1 

29 

24.1 

13 

16.1 

12 

14 

27.1 

27.1 

27.2 

27.3 

27.3

27.3

23 

24.2

30 

29 

16.2 

23 

24.2 

15 

30 

16.2 

Notes

Share 
capital 
£’000 

10

Own 
shares 
£’000 

(1)

Capital 
 reserve 
 £’000 

(2,349)

Translation 
reserve 
£’000 

Accumulated 
profits/
(losses) 
£’000 

Total 
equity 
£’000 

1,826 

(24,010)

(24,441)

Share 
premium 
£’000 

83

–

–

–

155 

–

–

–

–

–

238 

238 

–

238 

–

–

–

–

–

–

–

–

–

–

–

–

10 

10 

–

10 

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

517 

(636)

1,255 

–

–

(1)

(1,213)

1,110 

(1,213)

1,110 

–

–

(1,213)

1,110 

–

(4,645)

(716)

(716)

–

(4,645)

–

–

–

–

–

–

(4,645)

(716)

(5,361)

155 

517 

(636)

1,255 

–

–

–

–

31,038 

31,038 

501 

2,884 

2,884 

(168)

2,716 

501 

3,028 

3,028 

(168)

2,860 

–

–

–

–

–

443 

658 

–

–

–

–

(3,857)

(3,857)

1,334 

1,334 

–

1,334 

(3,857)

(2,523)

–

–

–

–

–

–

–

–

–

–

–

–

96,202 

(742)

443 

658 

(2,564)

15,641 

15,641 

(1,074)

(1,074)

(1)

–

(1)

–

–

–

–

–

–

–

(2,564)

–

–

1,109 

94,599 

(2,565)

(112)

2,444 

13,426 

108,901 

2018 
£’000 

2017  
£’000 

6,406 

104,835 

41,835 

978 

1,536 

135 

244 

5,504 

76,183 

21,761 

886 

940 

61 

64 

155,969 

105,399 

16,142 

10,862 

3,884 

7,084 

9,309 

453 

32,457 

69,329 

2,575 

5,855 

8,052 

24 

16,164 

43,532 

Balance at 1 January 2017

Loss for the year

Other comprehensive loss for the year

Total comprehensive loss for the year

Issue of share capital

Share-based payment expense

Sale and purchase of own shares

Own shares movement

Shareholder loan note interest waived

23 

Fair value of loan notes

Balance at 31 December 2017

Balance at 1 January 2018 as originally presented

Adoption of new standards

3.1(C) 

Restated total equity at 1 January 2018

225,298 

148,931 

Loss for the year

1,109 

94,599 

(2,565)

(112)

2,444 

13,426 

108,901 

10 

238 

(1)

(1,213)

1,110 

2,884 

3,028 

Other comprehensive income for the year

Total comprehensive loss for the year

Issue of share capital

Cost of share issuance

Share-based payment expense

Movement in EBT and JSOPs

Movement of own shares

EBT12 gain on sale of shares

Dividends paid

Balance at 31 December 2018

27 

1,099 

95,103 

7.2

27.2 

27.2

27

–

–

–

–

–

–

(742)

–

–

–

–

–

72,032 

63,341 

The notes on pages 105 to 152 are an integral part of these financial statements.

241 

1,038 

6,010 

5,469 

84,790 

683 

7,968 

7,744 

401 

2,871 

11,940 

31,607 

1,087 

646 

2,817 

718 

68,609 

56,364 

5,356 

5,012 

187 

995 

9,380 

77,294 

225,298 

148,931 

The notes on pages 105 to 152 are an integral part of these consolidated financial statements.

The financial statements on pages 100 to 152 were approved by the Board of Directors on the 2 April 2019 and signed on its behalf by:

N I G E L   L E   Q U E S N E 
C H I E F   E X E C U T I V E   O F F I C E R 

M A R T I N   F O T H E R I N G H A M
C H I E F   F I N A N C I A L   O F F I C E R

A N N U A L   R E P O R T   2 0 1 8 

| 

J T C   P L C

A N N U A L   R E P O R T   2 0 1 8 

| 

J T C   P L C

1 0 2

1 0 3

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
C O N S O L I D A T E D   C A S H   F L O W   S T A T E M E N T 
F O R   T H E   Y E A R   E N D E D   3 1   D E C E M B E R   2 0 1 8 

N O T E S   T O   T H E   C O N S O L I D A T E D   F I N A N C I A L   S T A T E M E N T S
F O R   T H E   Y E A R   E N D E D   3 1   D E C E M B E R   2 0 1 8

Operating cash flows before movements in working capital 

Increase in receivables

Increase in payables

Cash generated by operations

Income taxes paid

Net cash from operating activities

Comprising:

Underlying net movement in cash from operating activities

Non-underlying cash items

Investing activities

Interest received

Purchase of property, plant and equipment

Purchase of intangible assets

Acquisition of associate

Acquisition of subsidiaries

Proceeds from sale of subsidiaries

Net cash used in investing activities

Financing activities

Bank charges

Interest on finance leases

Interest on loans

Facility fees

Loan arrangement fees

Share capital raised

Share issuance costs

Proceeds from sale of EBT12 shares

Redemption of loan notes

Sale and purchase of own shares

Redemption of bank loans

Redemption of other borrowings

Bank loan drawn down

Other loan drawn down

Finance lease payments

Dividends paid

Net cash from financing activities

Net increase in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Effect of foreign exchange rate changes

Cash and cash equivalents at end of year

The notes on pages 105 to 152 are an integral part of these consolidated financial statements.

Notes

33 

2018 
£’000 

6,266 

(3,436)

4,565 

7,395 

(907)

6,488 

2017  
£’000 

10,421 

(2,687)

3,461 

11,195 

(1,175)

10,020 

19,158 

33 

(12,670)

6,488 

12,229 

(2,209)

10,020 

18 

19 

103 

(1,175)

(1,024)

–

56 

(4,080)

(425)

(218)

17 

(31,176)

(4,482)

–

135 

(33,272)

(9,014)

(146)

(3)

(98)

(16)

(1,572)

(2,349)

(93)

(1,318)

20,000 

(742)

27.2

15,641 

27.2

23.1

(2,161)

(2,565)

(55,836)

(853)

23.1

72,960 

–

(18)

(1,074)

42,220 

(109)

(38)

–

–

–

–

(636)

–

(959)

1,790 

3,017 

(57)

–

545 

15,436 

1,551 

16,164 

857 

32,457 

15,765 

(1,152)

16,164 

S E C T I O N   1   –   B A S I S   F O R   R E P O R T I N G 

S E C T I O N   5   –   F I N A N C I N G ,   F I N A N C I A L   R I S K 

A N D   G E N E R A L   I N F O R M A T I O N 

M A N A G E M E N T   A N D   F I N A N C I A L   I N S T R U M E N T S

1.  Reporting entity

2.  Basis of preparation

22.  Cash and cash equivalents

23.  Loans and borrowings

3.  Significant accounting policies

24.  Other financial assets and other financial liabilities

4.  Critical accounting estimates and judgements

25.  Finance income and finance cost

S E C T I O N   2   –   R E S U L T   F O R   T H E   Y E A R

26.  Financial instruments

5.  Segmental reporting

27.  Share capital and reserves

6.  Staff costs

S E C T I O N   6   –   O T H E R   D I S C L O S U R E S

7.  Share-based payments

28.  Income tax expense

8.  Other operating expenses

9.  Other gains

10.  Non-underlying items

11.  Earnings per share

29.  Deferred taxation

30.  Provisions

31.  Operating leases

32.  Foreign currency

S E C T I O N   3   –   W O R K I N G   C A P I T A L

33.  Cash flow information

34.  Related party transactions

35.  Group entities

36.  Events occurring after the reporting period

12.  Work in progress

13.  Trade receivables

14.  Accrued income

15.  Deferred income

16.  Other receivables and other payables

S E C T I O N   4   –   I N V E S T M E N T S

17.  Acquisition of subsidiaries

18.  Property, plant and equipment

19.  Intangible assets and goodwill

20.  Depreciation and amortisation

21.  Investment in equity-accounted investee

A N N U A L   R E P O R T   2 0 1 8 

| 

J T C   P L C

A N N U A L   R E P O R T   2 0 1 8 

| 

J T C   P L C

1 0 4

1 0 5

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
N O T E S   T O   T H E   C O N S O L I D A T E D   F I N A N C I A L   S T A T E M E N T S
C O N T I N U E D

S E C T I O N   1   –   B A S I S   F O R   R E P O R T I N G   
A N D   G E N E R A L   I N F O R M A T I O N

2 . 3 .   F U N C T I O N A L   A N D   P R E S E N T A T I O N   C U R R E N C Y

The Group considers the objective of its business model is to collect contractual cash flows and the contractual terms give rise to cash flows representing solely 

The financial statements are presented in pounds sterling, which is the functional 

payments of principal and interest. As a result of adopting IFRS 9, the Group’s financial assets will be classified and then subsequently measured at amortised cost.

and  reporting  currency  of  the  Company,  and  the  presentation  currency  of 

1 .  R E P O R T I N G   E N T I T Y

the  consolidated  financial  statements.  All  amounts  disclosed  in  the  financial 

IFRS 9 largely retains the existing requirements in IAS 39 for the classification and measurement of financial liabilities. The adoption of IFRS 9 has not had a significant 

JTC PLC (“the Company”) was incorporated on 2 January 2018 and is domiciled 

statements and notes have been rounded to the nearest thousand (‘000) unless 

effect on the Group’s accounting policies related to financial liabilities.

in Jersey, Channel Islands. The address of the Company’s registered office is 28 

otherwise stated.

Esplanade, St Helier, Jersey. 

M O D I F I C A T I O N

The financial statements of the Company for the year ended 31 December 2018 

3 . 1 .   C H A N G E S   I N   A C C O U N T I N G   P O L I C I E S   

are substantially different to the original terms. If the terms are substantially different, the Group derecognises the old finance asset or financial liability and recognises 

comprise the Company and its subsidiaries (together “the Group” or “JTC”) and 

A N D   N E W   S T A N D A R D S   A D O P T E D

a new financial asset or financial liability at fair value. If the terms are not substantially different, the Group recalculates the gross carrying amount based on revised 

the Group’s interest in an associate. 

The accounting policies set out in these consolidated financial statements have 

cash flows of the financial asset or financial liability and recognises the modification gain or loss in the consolidated income statement. The Group has not had any 

3 .  S I G N I F I C A N T   A C C O U N T I N G   P O L I C I E S

Where the Group negotiates or otherwise modifies the contractual cash flows of financial assets or financial liabilities, the Group assesses whether or not the terms 

The Company was admitted to the London Stock Exchange on 14 March 2018 (“the 

Group entities, with the exception of IFRS 9 and IFRS 15 as set out below.

IPO”)  having  obtained  control  of  the  entire  share  capital  of  JTC  Group  Holdings 

I M P A I R M E N T   O F   F I N A N C I A L   A S S E T S

been applied consistently to both year ends and have been applied consistently by 

substantial modifications to financial assets or financial liabilities in the year.

Limited (“JTCGHL”) via a share exchange, and thus control of the Group, see note 27.

In the current year, to the extent they are relevant to its operations, the Group 

IFRS 9 requires an expected credit loss (“ECL”) model, as opposed to an incurred credit loss model under IAS 39. The ECL model requires an entity to account for 

has  adopted  all  IFRS  standards  and  interpretations  including  amendments 

expected credit losses and changes in these at each reporting date to reflect changes in credit risk since initial recognition.

Although the share exchange resulted in a change of legal ownership, in substance 

that  were  in  issue  and  effective  for  accounting  periods  beginning  on 

these  financial  statements  reflect  the  continuation  of  the  pre-existing  Group, 

1 January 2018.

formerly headed by JTCGHL. As a result, the comparatives for 31 December 2017 

( I )   T R A D E   R E C E I V A B L E S

The Group applies the simplified approach to measuring expected credit losses and recognises a lifetime expected loss allowance (see note 13 for details). On that 

presented in these consolidated financial statements are the consolidated results 

( A )   I F R S   9   ‘ F I N A N C I A L   I N S T R U M E N T S ’

basis, the total loss allowance as at 1 January 2018 was determined for trade receivables as follows:

of JTCGHL. The impact on the Earnings Per Share calculation, is detailed in note 11.

In  July  2014,  IFRS  9  ‘Financial  Instruments’  was  issued,  replacing  IAS  39 

‘Financial  Instruments:  Recognition  and  Measurement’.  IFRS  9  brings  together 

The consolidated balance sheet at 31 December 2017 reflects the share capital 

all three aspects of the accounting for financial instruments; classification and 

structure  of  JTCGHL.  The  consolidated  balance  sheet  at  31  December  2018 

measurement, impairment and hedge accounting. 

reflects the change in legal ownership of the Group, including the share capital 

of JTC PLC and the effects of the share exchange transactions.

The adoption of IFRS 9 by the Group from 1 January 2018 resulted in changes 

The Group provides fund, corporate and private wealth services to institutional 

financial statements following the provision for additional loss allowances for 

to  accounting  policies  and  adjustments  to  the  amounts  recognised  in  the 

and private clients.

trade receivables, work in progress and accrued income. The Group has applied 

IFRS 9 retrospectively but has elected not to restate comparative information. 

<30 days

30 – 60 days

61 – 120 days

>120 days

Total

Gross trade 
receivables 
£’000 

Loss allowance 
as % of trade 
receivables 

Loss allowance
for trade 
receivables 
£’000 

4,215 

2,149 

1,360 

5,774 

1.92%

4.00%

8.97%

44.74%

13,498 

21.28%

81 

86 

122 

2,583 

2,872 

2 .  B A S I S   O F   P R E P A R A T I O N

As a result the comparative information continues to be accounted for with 

( I I )   W O R K   I N   P R O G R E S S   A N D   A C C R U E D   I N C O M E

2 . 1 .   S T A T E M E N T   O F   C O M P L I A N C E   

the Group’s previous accounting policies.

These financial assets relate to unbilled work and have substantially the same risk characteristics as the trade receivables. The Group has therefore concluded that the 

A N D   B A S I S   O F   M E A S U R E M E N T

expected loss rates for trade receivables <30 days, being 1.92%, was an appropriate estimation of the expected credit loss. This results in a loss allowance for work in 

The consolidated financial statements have been prepared in accordance with 

C L A S S I F I C A T I O N   A N D   M E A S U R E M E N T

progress and accrued income of £49k and £15k respectively at 1 January 2018.

International Financial Reporting Standards (“IFRS”) as adopted by the European 

IFRS  9  introduces  a  single  classification  and  measurement  model  for  financial 

Union, the interpretations of the IFRS Interpretations Committee (“IFRS IC”) and 

assets,  depending  on  both  the  entity’s  business  model  for  managing  financial 

Companies  (Jersey)  Law  1991.  The  financial  statements  comply  with  IFRS  as 

assets and the contractual cash flow characteristics of financial assets. Based on 

issued by the International Accounting Standards Board (“IASB”) and have been 

these, financial assets are classified as either amortised cost, fair value through 

prepared under the historical cost convention.

profit  or  loss  (“FVTPL”)  or  fair  value  through  other  comprehensive  income 

2 . 2 .   G O I N G   C O N C E R N

(“FVOCI”). As a result of applying IFRS 9, the previous classifications under IAS 

39 have changed as set out in the ‘summary of the impact of adoption’ section 

The Group continues to adopt the going concern basis in preparing its financial 

of this note. 

statements.  In  making  this  assessment,  the  Directors  noted  a  reported  loss 

before  tax  position,  that  was  materially  impacted  by  the  inclusion  of  a  one-

off capital distribution to employees from the Jersey Trust Company Employee 

Benefit  Trust  2012  (“EBT12”)  following  the  IPO.  They  are  confident  that  the 

Group will meet its day-to-day working capital requirements through its cash-

generating activities and bank facilities. The Group’s forecasts and projections, 

taking account of possible changes in trading performance, show that the Group 

should be able to operate within the level of its current facilities. The Directors 

therefore have a reasonable expectation that the Group has adequate resources 

to  continue  in  operational  existence  for  the  foreseeable  future,  being  at  least 

12 months from the date of approval of these financial statements. 

A N N U A L   R E P O R T   2 0 1 8 

| 

J T C   P L C

A N N U A L   R E P O R T   2 0 1 8 

| 

J T C   P L C

1 0 6

1 0 7

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSN O T E S   T O   T H E   C O N S O L I D A T E D   F I N A N C I A L   S T A T E M E N T S
C O N T I N U E D

3 .  S I G N I F I C A N T   A C C O U N T I N G   P O L I C I E S   C O N T I N U E D

To reflect this change in policy, the following adjustments were made to balance sheet items at 1 January 2018, resulting in a net adjustment to retained earnings 

3 . 1 .   C H A N G E S   I N   A C C O U N T I N G   P O L I C I E S   A N D   N E W   S T A N D A R D S   A D O P T E D  C O N T I N U E D

of £133k:

S U M M A R Y   O F   T H E   I M P A C T   O F   A D O P T I O N

 > Within trade and other payables; accrued commissions payable of £106k were reversed, and other payables of £292k were recognised, split between 

The following table sets out the original measurement categories under IAS 39 and the new measurement categories under IFRS 9 for each class of the Group’s 

current and non-current, £167k and £125k (giving a net adjustment to current trade and other payables of £61k),

financial assets and financial liabilities at 1 January 2018. The effect of adopting IFRS 9 on the carrying amounts of financial assets at 1 January 2018 relates solely 

 > Within other receivables; contract assets of £319k were recognised, split between current and non-current, £92k and £227k.

to the new impairment requirements.

Financial assets

Trade receivables

Other receivables

Work in progress

Accrued income

Other financial assets

Cash and cash equivalents

Total financial assets

Financial liabilities

Loans and borrowings

Trade and other payables

Other financial liabilities

Total financial liabilities

Notes

13

16.1

12

14

24.1

23

16.2

24.2

Classification 
under IAS 39 

Classification 
under IFRS 9 

Carrying 
amount 
under IAS 39 
£’000 

Carrying 
amount 
under IFRS 9 
£’000 

Adjustment 
for ECL
£000

Loans and receivables 

Amortised cost

10,862 

10,625 

237

Loans and receivables 

Amortised cost

Loans and receivables 

Amortised cost

Loans and receivables 

Amortised cost

Loans and receivables 

Amortised cost

3,515

5,855 

8,052 

64 

3,515 

5,806 

8,037 

64 

Loans and receivables 

Amortised cost

16,164 

16,164 

–

49

15

–

–

44,512 

44,211 

301

Other financial liabilities

Amortised cost

119,705 

119,705 

Other financial liabilities

Amortised cost

10,098 

10,098 

Other financial liabilities

Amortised cost

6,443 

6,443 

136,246 

136,246 

–

–

–

–

( B )   I F R S   1 5   ‘ R E V E N U E   F R O M   C O N T R A C T S   W I T H   C U S T O M E R S ’

IFRS 15 establishes a single comprehensive model for entities to use in accounting for revenue arising from contracts with customers. IFRS 15 will supersede the 

current revenue recognition guidance including IAS 18 ‘Revenue’, IAS 11 ‘Construction Contracts’ and the related interpretations.

The Group has adopted IFRS 15 ‘Revenue from Contracts with Customers’ from 1 January 2018. The accounting policies for revenue recognition are unchanged from 

those under IAS 18 except for the incremental costs of obtaining a contract (i.e. costs that would not have been incurred if the contract had not been obtained, e.g. 

sales commissions), these are recognised as an asset if the costs are expected to be recovered. The capitalised cost of obtaining a contract is then amortised in a 

systemic manner consistent with the pattern of transfer of the related services.

In accordance with the transition provisions in IFRS 15, the Group has applied the modified retrospective approach, which means that the cumulative impact of the 

adoption is recognised in retained earnings as of 1 January 2018 and that the comparative figures have not been restated.

A C C O U N T I N G   F O R   C O S T S   T O   O B T A I N   A   C O N T R A C T

When commission is due to a third party or intermediary to obtain a contract, the Group previously expensed these as commissions payable. For the year ended 

31 December 2017, the expense was £269k. Following their IFRS 15 assessment, Management concluded that the commission fees paid are incremental to obtaining 

a contract and are expected to be recovered over the term of the contract and therefore should be capitalised. As a result, the Group now estimates the commissions 

due over the life of each contract and capitalises these costs as contract assets and discloses them within current and non-current other receivables (see note 16.1). 

The contract assets are then amortised on a straight-line basis over the expected term of the specific contract it relates to, with an amortisation charge recognised 

in the consolidated income statement. 

Current and non-current payables are also now recognised as part of other payables, being the commissions payable over the term of the contract (see note 16.2). 

These are discounted to record the net present value of the obligation with the unwinding of discount now shown in the consolidated income statement, within 

finance costs. The current other payable reflects the cash flows expected within one year and would be reduced as payments are made.

Non-current other receivables

Current other receivables

Non-current trade and other payables

Current trade and other payables

Total

Notes

16.1

16.1

16.2

16.2

( C )   R E S T A T E D   O P E N I N G   E Q U I T Y   F O L L O W I N G   A D O P T I O N   O F   N E W   S T A N D A R D S

The impact on the Group’s retained earnings as at 1 January 2018 following the adoption of IFRS 9 and 15 is as follows:

Closing retained earnings at 31 December 2017

Additional loss allowance (adoption of IFRS 9)

Recognition of asset for costs to obtain a contract (adoption of IFRS 15)

Total adoption of new standards

Opening retained earnings at 1 January 2018 

Carrying 
amount 
under IAS 18 
£’000 

Reclassification 
£’000 

Carrying 
amount 
under IFRS 15 
£’000 

940

2,575 

(718) 

(9,380) 

(6,583)

227 

92 

(125)

(61)

133

£’000

(301)

133

1,167

2,667

(843) 

(9,441) 

(6,450)

£’000 

2,884 

(168)

2,716

3 . 2 .   N E W   S T A N D A R D S   A N D   I N T E R P R E T A T I O N S   N O T   Y E T   A D O P T E D

Certain new accounting standards and interpretations have been published that are not mandatory for 31 December 2018 reporting periods and have not been 

adopted early by the Group. These are detailed below along with the Group’s assessment of the impact of these.

( A )   I F R S   1 6   ‘ L E A S E S ’

IFRS 16 ‘Leases’ was published in January 2016 and replaces IAS 17 ‘Leases’ for reporting periods beginning on or after 1 January 2019. This standard introduces a 

single lessee accounting model, requiring lessees to recognise assets and liabilities for all leases unless the lease term is less than one year or the underlying asset 

has a low value. A contract is, or contains, a lease if it conveys the right to control the use of an identified asset for a period of time in exchange for consideration.

T R A N S I T I O N   A P P R O A C H

To assess the impact of IFRS 16, Management has considered existing operating and finance leases as well as reviewing all other contracts in place within the business 

to ascertain if they fall within its definition of a lease. Following this initial review and information capture, Management has been required to interpret certain 

arrangements as well as exercise judgement when determining the certainty of extension or termination options and the rate to discount lease payments. 

D A T E   O F   A D O P T I O N   B Y   G R O U P

The Group will apply the standard from its mandatory adoption date of 1 January 2019. The Group intends to apply the modified retrospective approach and will not 

restate comparative amounts for the year prior to first adoption. Right-of-use assets for property leases will be measured on transition as if the new rules had always 

been applied. All other right-of-use assets will be measured at the amount of the lease liability on adoption (adjusted for any prepared or accrued lease expenses).

Q U A N T I F I C A T I O N   O F   E S T I M A T E D   I M P A C T

At the reporting date, the Group has annual non-cancellable operating lease commitments of £3.6 million (see note 31). Of these commitments, approximately £745k 

relate to short-term leases and will be recognised on a straight-line basis as an expense in the consolidated income statement. 

Based on the information currently available, the Group estimates that on 1 January 2019 it will recognise right-of-use assets of approximately £28.8 million and 
lease liabilities of £28.4 million.

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C O N T I N U E D

3 .  S I G N I F I C A N T   A C C O U N T I N G   P O L I C I E S   C O N T I N U E D

When the Group loses control over a subsidiary, it derecognises the assets and 

4 . 1 .   C R I T I C A L   J U D G E M E N T S   I N   A P P L Y I N G   

3 . 2 .   N E W   S T A N D A R D S   A N D   I N T E R P R E T A T I O N S   N O T   Y E T   A D O P T E D  C O N T I N U E D

liabilities of the subsidiary, and any related non-controlling interest and other 

T H E   G R O U P ’ S   A C C O U N T I N G   P O L I C I E S

For the year ended 31 December 2019, the Group expects that net profit after tax will decrease by approximately £587k as a result of adopting the new rules. 

components of equity. Any resulting gain or loss is recognised in the consolidated 

The following are the critical judgements, apart from those involving estimations 

Underlying EBITDA used to measure segmental results is expected to increase by approximately £3 million, as long-term operating lease payments were included in 

income statement.

EBITDA, but the amortisation of the right-of-use assets and interest on the lease liability are excluded from this measure.

(which  are  dealt  with  separately  in  4.2),  that  the  Directors  have  made  in  the 

process  of  applying  the  Group’s  accounting  policies  and  that  have  the  most 

Where  necessary,  adjustments  are  made  to  the  financial  statements  of 

significant effect on the amounts recognised in the financial statements.

Operating cash flows are expected to increase and financing cash flows decrease by approximately £3 million as repayment of the principal portion of the lease 

subsidiaries  to  bring  their  accounting  policy  in  line  with  the  Group.  All  inter-

liabilities will be classified as cash flows from financing activities.

The Group expects the adoption of IFRS 16 to have an impact in the deferred tax, the effect of which is in the process of being assessed.

company transactions and balances, including unrealised gains and losses, arising 

R E C O G N I T I O N   O F   C U S T O M E R   C O N T R A C T   I N T A N G I B L E S

from transactions between Group companies are eliminated.

In 2018, the Group acquired Minerva and Van Doorn, see notes 17.1 and 17.2. 

C O M P A N Y   O N L Y   F I N A N C I A L   S T A T E M E N T S

IFRS  3  ‘Business  Combinations’  requires  Management  to  identify  assets  and 

liabilities  purchased  including  intangible  assets.  Following  their  assessment, 

( B )   O T H E R   S T A N D A R D S

Under  Article  105(11)  of  the  Companies  (Jersey)  Law  1991,  the  Directors 

Management  concluded  that  the  only  material  intangible  asset  meeting  the 

The following new or amended standards are not expected to have a significant impact on the consolidated financial statements:

of  a  holding  company  need  not  prepare  separate  financial  statements  (i.e. 

recognition  criteria  is  customer  contracts.  The  customer  contract  intangible 

 > IFRIC 23 Uncertainty over tax treatments

 > Prepayment features with negative compensation (Amendment to IFRS 9)

 > Long-term interests in associates and joint ventures (Amendments to IAS 18)

 > Plan amendment, curtailment or settlement (Amendments to IAS19)

 > Annual improvements to IFRS Standards 2015-2017

 > IFRS 17 Insurance Contracts

company  only  financial  statements).  Separate  financial  statements  for  the 

assets  recognised  through  these  acquisitions  were  £13.88  million  and 

Company  are  not  prepared  unless  required  to  do  so  by  the  members  of  the 

£7.72 million respectively.

Company by ordinary resolution. The members of the Company had not passed a 

resolution requiring separate financial statements and, in the Directors’ opinion, 

4 . 2 .    C R I T I C A L   A C C O U N T I N G 

the Company meets the definition of a holding company. As permitted by law, 

E S T I M A T E S   A N D   A S S U M P T I O N S

the Directors have elected not to prepare separate financial statements.

F A I R   VA L U E   O F   C U S T O M E R   C O N T R A C T   I N T A N G I B L E S

The customer contract intangible assets are valued using the multi-period excess 

3 . 3 .   S U M M A R Y   O F   S I G N I F I C A N T   A C C O U N T I N G   P O L I C I E S

4 .    C R I T I C A L   A C C O U N T I N G   E S T I M A T E S   

earnings method (“MEEM”) financial valuation model. Cash flow forecasts and 

The basis of consolidation is described below, otherwise significant accounting policies related to specific items are described under the relevant note. The description 

A N D   J U D G E M E N T S

projections are produced by Management and form the basis of the valuation 

of the accounting policy in the notes forms an integral part of the description of the accounting policies. Unless otherwise stated, these policies have been consistently 

In the application of the Group’s accounting policies, the Directors are required 

analysis. The key estimates and assumptions used in the modelling to derive the 

applied to all the years presented.

Revenue

Employee benefits

Share-based payments

Work in progress

Trade receivables

Accrued and deferred income

Business combinations and goodwill

Property, plant and equipment

Intangible assets, including impairment of non-financial assets

Investment in equity-accounted investee

Cash and cash equivalents

Finance income and finance costs

Financial instruments

Capital, reserves and dividends

Taxation

Provisions

Operating leases

Foreign currency

B A S I S   O F   C O N S O L I D A T I O N

Notes

5

6

7

12

13

14, 15

17

18

19

21

22

25

26

27

28

30

31

32

to  make  judgements,  estimates  and  assumptions  about  the  carrying  amounts 

fair values include: year on year growth rates, client attrition rates, EBIT margins, 

of  assets  and  liabilities  that  are  not  readily  apparent  from  other  sources. 

the useful economic life of the customer contracts and the discount rate applied 

The  estimates  and  associated  assumptions  are  based  on  historical  experience 

to free cash flow. See note 19.1 for the sensitivity analysis.

and other factors that are considered to be relevant. Actual results may differ 

from these estimates.

R E C O V E R A B I L I T Y   O F   W O R K   I N   P R O G R E S S   ( “ W I P ” )

To  assess  the  fair  value  of  consideration  received  for  services  rendered, 

The  estimates  and  underlying  assumptions  are  reviewed  on  an  ongoing  basis. 

Management  is  required  to  make  an  assessment  of  the  net  unbilled  amount 

Revisions  to  accounting  estimates  are  recognised  in  the  year  in  which  the 

expected to be collected from clients for work performed to date. To make this 

estimate  is  revised  if  the  revision  affects  only  that  year,  or  in  the  year  of  the 

assessment,  WIP  balances  are  reviewed  regularly  on  a  by-client  basis  and  the 

revision and future years if the revision affects both current and future years.

following  factors  are  taken  into  account:  (i)  the  ageing  profile  of  the  WIP,  (ii) 

the  agreed  billing  arrangements,  (iii)  value  added  and  (iv)  status  of  the  client 

relationship. See note 12 for the sensitivity analysis.

The consolidated financial statements incorporate the financial statements of the Company and entities controlled by the Company (its “subsidiaries”). The Group 

controls an entity when it is exposed to, or has rights to, variable returns from its involvement with the entity and has the ability to affect those returns through its 

power over the entity. The financial statements of subsidiaries are included in the consolidated financial statements from the date on which control commences until 

the date on which control ceases.

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N O T E S   T O   T H E   C O N S O L I D A T E D   F I N A N C I A L   S T A T E M E N T S
C O N T I N U E D

S E C T I O N   2   –   R E S U L T   F O R   T H E   Y E A R

5 . 1 .   B A S I S   O F   S E G M E N T A T I O N

5 . 2 .   S E G M E N T A L   I N F O R M A T I O N

The  Group  has  a  multi-jurisdictional  footprint  and  the  core  focus  of 

The table below shows the segmental information provided to the Board of Directors for the two reportable segments (ICS and PCS) on an underlying basis. 

5 .  S E G M E N T A L   R E P O R T I N G

R E V E N U E

For 2018, the accounting policies for revenue recognition under IFRS 15 are 

unchanged from those under IAS 18 (which apply to the 2017 comparatives)

with  the  exception  of  incremental  costs  to  obtain  contracts.  Revenue  is 

recognised  in  the  consolidated  income  statement  to  the  pro-rated  part  of 

the services rendered to the client at the reporting date.

Revenue  is  recognised  to  the  extent  that  it  is  probable  that  the  economic 

benefits will flow to the Group and the revenue can be reliably measured. 

Revenue  is  measured  as  the  fair  value  of  the  consideration  received  or 

receivable for services provided in the normal course of business, excluding 

discounts and sales-related taxes. 

Revenue  comprises  fees  and  commissions  from  providing  corporate,  fund 

and private client administration services to institutional and private clients. 

The  contractual  arrangements  can  be  timed-based,  fixed  fees  or  service 

charges and can be billed in advance or in arrears.

Incremental  costs  of  obtaining  a  contract  (i.e.  costs  that  would  not  have 

been incurred if the contract had not been obtained) will be recognised as 

a  contract  asset  if  the  costs  are  expected  to  be  recovered.  The  capitalised 

costs of obtaining a contract are amortised on a straight-line basis over the 

estimated useful economic life of the contract. The asset will be subject to an 

impairment analysis each period end.

P R I N C I P A L   V E R S U S   A G E N T   C O N S I D E R A T I O N

When the Group acts in the capacity of an agent rather than as the principal 

in a transaction, the revenue recognised is the net amount of commissions 

made by the Group. 

O T H E R   R E V E N U E

Where revenue is derived from offering treasury services to clients, revenue 

is recognised where it is probable that the economic benefits will flow to the 

Group and the amount of revenue can be measured reliably.

Rental  income  from  operating  leases  is  recognised  on  a  straight-line  basis 

over the relevant term of the lease.

operations  is  on  providing  services  to  its  institutional  and  private  client 

base,  with  revenues  from  alternative  asset  managers,  financial  institutions, 

corporates  and  family  office  clients.  Declared  revenue  is  generated  from 

external customers.

B U S I N E S S   A C T I V I T I E S   I N C L U D E :

F U N D   S E R V I C E S 

Support  a  diverse  range  of  asset  classes,  including  real  estate,  private 

equity,  renewables,  hedge,  debt  and  alternative  asset  classes  providing  a 

comprehensive  set  of  fund  administration  services  (e.g.  fund  launch,  NAV 

calculations, accounting, compliance and risk monitoring, investor reporting, 

listing services).

C O R P O R A T E   S E R V I C E S 

Includes clients spanning across small and medium entities, public companies, 

multinationals,  sovereign  wealth  funds,  fund  managers  and  high-net-worth 

(“HNW”) and ultra-high-net-worth (“UHNW”) individuals and families requiring 

a ‘corporate’ service for business and investments. As well as entity formation, 

administration and other company secretarial services, the Group also services 

international and local pension plans, employee share incentive plans, employee 

ownership plans and deferred compensation plans.

P R I V A T E   W E A L T H   S E R V I C E S

Support  HNW  and  UHNW  individuals  and  families,  from  ‘emerging 

entrepreneurs’ to established single and multifamily offices. Services include 

formation  and  administration  of  trusts,  companies,  partnerships,  and  other 

vehicles  and  structures  across  a  range  of  asset  classes,  including  cash 

and investments.

The Chief Executive Officer and Chief Financial Officer are together the Chief 

Revenue

Direct staff costs

Other direct costs

Underlying gross profit

Underlying gross profit margin %

Indirect staff costs

Other operating expenses

Other income

Underlying EBITDA

Underlying EBITDA margin %

ICS

2018 
£’000 

2017 
£’000 

PCS

2018 
£’000 

2017 
£’000 

Total

2018 
£’000 

2017 
£’000 

43,362 

36,071 

33,892 

23,721 

77,254 

59,792 

(16,465)

(15,541)

(10,782)

(8,816)

(27,247)

(24,357)

(416)

(199)

(2,046)

(1,444)

(2,462)

(1,643)

26,481 

20,331 

21,064 

13,461 

47,545 

33,792 

61.1%

56.4%

62.2%

56.7%

61.5%

56.5%

(4,169)

(10,043)

219 

12,488 

28.8%

(4,078)

(8,429)

280 

(3,600)

(6,240)

125 

(2,346)

(7,769)

(6,424)

(4,951)

(16,283)

(13,380)

154 

344 

434 

8,104 

11,349 

6,318 

23,837 

14,422 

22.5%

33.5%

26.6%

30.9%

24.1%

The Board evaluates segmental performance based on revenue, underlying gross profit and underlying EBITDA. Loss before income tax is not used to measure the 

performance  of  the  individual  segments  as  items  like  depreciation,  amortisation  of  intangibles,  other  gains  and  net  finance  costs  are  not  allocated  to  individual 

segments. Consistent with the aforementioned reasoning, segment assets and liabilities are not reviewed regularly on a by-segment basis and are therefore not 

included in the IFRS segmental reporting.

No individual customer represents more than 10% of revenue.

6 .  S T A F F   C O S T S

E M P L O Y E E   B E N E F I T S

S H O R T - T E R M   B E N E F I T S

Operating Decision Makers of the Group and determine the appropriate business 

Short-term employee benefits are expensed as the related service is provided. A liability is recognised for the amount expected to be paid if the Group has a present 

segments  to  monitor  financial  performance.  Each  segment  is  defined  as  a  set 

legal or constructive obligation to pay this amount as a result of past service provided by the employee, and the obligation can be estimated reliably.

of  business  activities  generating  a  revenue  stream  determined  by  divisional 

responsibility  and  the  Management  information  reviewed  by  the  Board  of 

D E F I N E D   C O N T R I B U T I O N   P L A N S

Directors. They determined the Group has two reportable segments: these are 

Payments to defined contribution retirement benefit schemes are recognised as an expense when employees have rendered services entitling them to contributions.

Institutional Client Services (“ICS”) and Private Client Services (“PCS”). 

T E R M I N A T I O N   B E N E F I T S

Termination benefits are expensed at the earlier of when the Group can no longer withdraw the offer of those benefits and when the Group recognises costs for a 

restructuring. If benefits are not expected to be settled wholly within one year of the end of the reporting period, then they are discounted.

E M P L O Y E E   B E N E F I T   T R U S T   ( “ E B T ” )

The Group is committed to the concept of shared ownership and it is this ethos that led to the creation of EBTs to hold shares in the Company for the benefit of 

employees. All permanent employees of the Group automatically become beneficiaries once they complete their probationary period. Any awards made upon 

completion of a capital event are expensed to staff costs immediately. Due to the capital nature of these awards they are considered to be non-underlying. 

Following the IPO, the Company settled a new EBT, the JTC PLC Employee Benefit Trust (“PLC EBT”).

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C O N T I N U E D

6 .  S T A F F   C O S T S  C O N T I N U E D

Details of the number of shares awarded but not vested are as follows:

Salaries and Directors’ fees

Capital distribution from EBT12

Other short-term employee benefits

Defined contribution pension costs

Share-based payments

Training and other staff-related costs

2018 
£’000 

2017 
£’000 

31,925 

27,172 

13,211

986 

1,355 

443 

2,783 

– 

761 

993 

517 

2,563 

50,703 

32,006 

Outstanding at the start of the year

Awarded

Exercised

Forfeited 

Converted at the IPO

Outstanding at the end of the year

No. 

 8,168 

 9,013 

2018 
£’000 

800 

300 

No. 

 8,974 

 3,134 

 (8,168)

(800)

 (3,408)

–

 643,385 

 652,398 

–

–

 (532)

–

300 

 8,168 

2017 
£’000 

774 

351 

(278)

(47)

–

800 

The Group contributes to a number of defined contribution pension schemes for its employees. The assets of all schemes are held separately from those of the 

( B )   P O S T - I P O

Group in funds under the control of relevant external Trustees. For the year ended 31 December 2018, the total employer contribution to schemes was £1,355k 

Following Admission to the London Stock Exchange, the Company has implemented and made awards to eligible employees under two equity-settled share-based 

(2017: £993k). 

7 .  S H A R E - B A S E D   P A Y M E N T S

payment plans:

P E R F O R M A N C E   S H A R E   P L A N   ( “ P S P ” )

The Company operates equity-settled share-based payment arrangements under which services are received from eligible employees as consideration for equity 

instruments. The total amount to be expensed for services received is determined by reference to the fair value at grant date of the share-based payment awards 

made, including the impact of any non-vesting and market conditions.

The fair value determined at the grant date is expensed on a straight-line basis over the vesting period, based on the Company’s estimate of equity instruments 

that will eventually vest. At each balance sheet date, the Company revises its estimate of the number of equity instruments expected to vest as a result of the 

effect of non-market-based vesting conditions. The impact of the revision of the original estimates, if any, is recognised in the consolidated income statement 

such that the cumulative expense reflects the revised estimate, with a corresponding adjustment to equity reserves.

7 . 1 .   D E S C R I P T I O N   O F   S H A R E - B A S E D   P A Y M E N T   A R R A N G E M E N T S

( A )   P R E - I P O

Prior to Admission to the London Stock Exchange, the Group operated a number of equity-settled share-based remuneration schemes. These were as follows:

Executive Directors and Senior Managers may receive awards of shares, which may be granted annually under the PSP. The maximum policy opportunity award size 

under the PSP for an Executive Director is 150 per cent. of annual base salary, however the plan rules allow the Remuneration Committee the discretion to award up 

to 250 per cent. of annual base salary in exceptional circumstances. For the initial awards granted in September 2018 the limit for Executive Directors is 75 per cent. 

of the annual base salary. Vesting of the initial awards is subject to continued employment and achievement of performance conditions measured over a period of 3 

years. The Remuneration Committee determines the appropriate performance measures, weightings and targets prior to granting any awards. Performance conditions 

for  the  initial  awards  include  Total  Shareholder  Return  (“TSR”)  relative  to  a  relevant  comparator  group  and  the  Company’s  absolute  Underlying  Earning  Per 

Share performance. 

Details of the number of shares awarded but not vested are as follows:

Awarded 

Outstanding at the end of the year

No. 

 160,638 

 160,638 

2018 
£’000 

549 

549 

B L U E   S K Y   1   S C H E M E

The fair value at grant date was £81.51 per share and the shares awarded vested on 1 January 2017 subject to continued employment up to this date.

D E F E R R E D   B O N U S   S H A R E   P L A N   ( “ D B S P ” )

B L U E   S K Y   2   S C H E M E

The fair value at grant date was £112.78 per share and the shares awarded vested on 1 January 2018 subject to continued employment up to this date.

B L U E   I S L A N D   1   S C H E M E

Certain employees at director level may be eligible for an annual bonus designed to incentivise high performance based on financial and non-financial performance 

measures. In line with market practice, a portion of the bonus due, as determined by the Remuneration Committee, may be deferred into shares before it is paid.

In 2019, the Group granted a variable number of equity instruments to Directors as part of the annual bonus award for performance during the financial year ended 

31 December 2018. These awards vest on 31 December 2020 subject to continued employment up to this date. The fair value measured at grant date is the fixed amount 

The fair value at grant date was £112.78 per share and the shares awarded vested upon IPO, subject to continued employment up to this date. 

awarded being £150k and this will be expensed over the three year vesting period. The number of shares will be determined when the shares are issued upon vesting.

In addition to the Schemes noted above, the Group also made awards of their own equity instruments to employees in the following circumstances: for promotion, 

7 . 2 .   E X P E N S E S   R E C O G N I S E D   D U R I N G   T H E   Y E A R

for employees joining the business, for the retention of key employees following acquisition and to incentivise key employees. 

The equity-settled share-based payment expenses recognised during the year, per plan and in total are as follows:

As these equity instruments were not traded on an active market, they were valued on a debt-free basis taking into account the general market conditions, continuing 

trading and potential for growth in order to reach a multiple to apply to EBITDA. The expense was recognised over the period employees rendered services up until 

either the specified vesting date or when service conditions were fulfilled. 

Awards that had not vested prior to the IPO were converted into the equivalent number of JTC PLC shares upon listing.

PSP Awards

DBSP Awards

Other Awards

Total share-based payments expense

2018 
£’000 

142 

50 

251 

443 

2017 
£’000 

–

–

517 

517

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C O N T I N U E D

8 .  O T H E R   O P E R A T I N G   E X P E N S E S

1 0 . N O N - U N D E R L Y I N G   I T E M S

Third party administration fees

Commissions paid

Legal and professional fees

Auditor’s remuneration for audit services

Auditor’s remuneration for other services:

– Acquisitions

– IPO

Insurance 

Travelling

Marketing

IT expenses

Other expenses

2018 
£’000 

2,518 

–

4,140 

795 

78 

285 

593 

961 

715 

3,565 

1,988 

2017 
£’000 

1,472 

269 

3,050

538 

18 

605 

480 

552 

460 

2,955 

2,735 

Other operating expenses

15,638 

13,134 

9 .  O T H E R   G A I N S

Loan written back/(off)

Foreign exchange gains

Net loss on disposal of property, plant and equipment

Loss on disposal of subsidiary

Gain on derivative forward contract

Gain on bargain purchase (see note 17.3)

Other gains

2018 
£’000 

30 

558 

(523)

–

–

457 

522 

2017 
£’000 

(490)

257 

(2)

(53)

50 

2,071 

1,833

The  Group  classifies  certain  one-off  charges  or  non-recurring  credits  that  have  a  material  impact  on  the  Group’s  financial  results  as  non-underlying  items. 

They represent specific items of income or expenditure that are not of an operational nature and do not represent the core operating results, and based on their 

significance in size or nature are presented separately to provide further understanding about the financial performance of the Group.

EBITDA

Non-underlying items within EBITDA:

Capital distribution from EBT12(i) (vi)

IPO costs(vi)

Acquisition and integration costs(ii)

Office closures

One-off costs to reorganise senior Management team

Other

Total non-underlying items within EBITDA

Underlying EBITDA

Loss before tax

Non-underlying items within EBITDA

Gain on bargain purchase(iii)

Loss on disposal of acquired fixed assets(iv)

Unwinding of discount on capital distribution(vi)

Accelerated amortisation of loan arrangement fees(v) (vi)

Total non-underlying items within loss before tax

Underlying profit/(loss) before tax

2018 
£’000 

5,266 

13,211 

954 

4,257 

56 

93 

–

2017 
£’000 

9,647 

–

1,768 

1,995 

625 

200 

187 

18,571 

23,837 

4,775 

14,422 

(2,129)

(3,562)

18,571 

4,775

(457)

(2,071)

564 

190 

251 

–

– 

–

19,119 

16,990 

2,704

(858)

(i)  The Group expensed £13.211 million to staff costs being the discounted value of the total committed capital distributions from EBT12 following the IPO.

(ii) 

 During 2018, the Group completed two acquisitions (Minerva and Van Doorn) and expensed £1.358 million of acquisition and integration expenditure (see notes 17.1 and 17.2). 
Also expensed in the year was £2.473 million in relation to the acquisition of BAML (see note 17.3). Acquisition and integration costs includes but is not limited to: travel costs, 
professional fees, legal fees, tax advisory fees, onerous leases, transitional services agreement costs, any client-acquired penalties or cost of acquired debtors subsequently 
defaulting, acquisition-related share-based payments and staff reorganisation costs.

(iii)  Gain on bargain purchase arising on the acquisition of BAML (see note 17.3).

(iv)  Loss on disposal of fixed assets acquired on acquisition of Minerva (see note 17.1).

(v)  Due to refinancing at the time of the IPO, £251k of loan arrangement fees were written off in relation to the previous bank facility.

(vi)  Items relating to the IPO.

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N O T E S   T O   T H E   C O N S O L I D A T E D   F I N A N C I A L   S T A T E M E N T S
C O N T I N U E D

1 1 .  E A R N I N G S   P E R   S H A R E

S E C T I O N   3   –   W O R K I N G   C A P I T A L

The Group presents basic and diluted Earnings Per Share (“EPS”). In calculating the weighted average number of shares outstanding during the period any share 

restructuring is adjusted by a factor to make it comparable with the other periods. For diluted EPS, the weighted average number of ordinary shares is adjusted to 

1 2 .  W O R K   I N   P R O G R E S S

assume conversion of all dilutive potential ordinary shares.

Work in progress (“WIP”) represents the net unbilled amount expected to be collected from clients for work performed to date. It is measured at the chargeable 

rate agreed with the individual clients less progress billed and less expected credit losses. 

Loss for the year

Non-underlying items:

– included within operating expenses

– included within other gains

– included within finance costs

Underlying profit/(loss) for the year

Weighted average number of ordinary shares in issue:

Original shareholder exchange

New issue to original shareholders

Primary raise

Loan note conversion

Issue of share consideration for Van Doorn

Issue of share consideration for Minerva 

2018 
£’000 

2017 
£’000 

(3,857)

(4,645)

18,571 

107

441 

4,775 

(2,071)

–

15,262 

(1,941)

No. 

No. 

 66,534,213 

 66,534,213 

 798,586 

 5,536,136 

 26,139,903 

 291,787 

 331,132 

–

–

–

–

–

Total

Loss allowance (IFRS 9)

Net

 2018 
£’000 

7,132

(48) 

2017 
£’000 

5,855 

–

7,084 

5,855 

For 2018, WIP is subject to the impairment requirements of IFRS 9. As these financial assets relate to unbilled work and have substantially the same risk characteristics 

as the trade receivables, the Group has therefore concluded that the expected loss rates for trade receivables <30 days, is an appropriate estimation of the expected 

credit losses.

S E N S I T I V I T Y   A N A L Y S I S

The total carrying amount of WIP (before ECL loss allowances) is £7.132 million. If Management’s estimate as to the recoverability of the WIP is 10% lower than 

expected, the impact to revenue would be £0.713 million.

1 3 . T R A D E   R E C E I VA B L E S

Trade and other receivables that were classified as loans and receivables under IAS 39 are now classified at amortised cost. On transition to IFRS 9, opening 

retained earnings at 1 January 2018 were adjusted for an increase of £301k in the allowance for impairment over these receivables (see note 3.1).

Weighted average number of ordinary shares for the purpose of diluted EPS

 99,631,757 

 66,534,213 

Basic and diluted EPS (pence)

Underlying EPS (pence)

 (3.87)

 15.32 

 (6.98)

 (2.92)

Trade receivables are initially recognised at fair value, and subsequently measured at amortised cost (if the time value is material), using the effective interest 

method, less provision for impairment. To measure the expected credit losses, trade receivables have been grouped based on shared credit risk characteristics and 

the days past due. The expected credit losses on trade receivables are estimated collectively using a provision matrix based on the Group’s historical credit loss 

experience, adjusted for factors that are specific to the debtors’ financial position (this includes unlikely to pay indicators such as liquidity issues, insolvency or 

The Group presents basic and diluted EPS and underlying EPS data for its ordinary shares. Basic EPS is calculated by dividing the loss after tax, attributable to ordinary 

other financial difficulties) and an assessment of both the current as well as the forecast direction of macroeconomic conditions at the reporting date. The Group 

shareholders, by the weighted average number of ordinary shares in issue during the year. Underlying EPS is calculated on the same basis but adjusted for non-

has identified gross domestic product and inflation in each country the Group provides services in to be the most relevant macroeconomic factors. The impact of 

underlying items in the year (see note 10).

expected changes in these factors have been assessed and are reflected in the loss allowance for 2018. Provision rates are segregated according to geographical 

location and by business line. The Group considers specific impairment on a by client basis rather than on a collective basis. The carrying amount of the asset is 

As the Group made a loss for the year, the impact of any dilutive effects of contingently issuable shares (see note 7.1 (B)) are not calculated as the impact would 

reduced through the use of an allowance account and the amount of the loss is recognised in the income statement as credit impairment losses. When a trade 

be anti-dilutive.

receivable is uncollectable, it is written off against the allowance account. Subsequent recoveries of amounts previously written off are credited against credit 

As  explained  in  note  1,  the  Group’s  financial  statements  reflect  the  continuation  of  the  pre-existing  group  previously  headed  by  JTCGHL.  To  aid  comparability 

impairment losses. 

following the Group’s reconstruction and share reorganisation, the number of ordinary shares issued to the original shareholders in exchange for their shareholding in 

IAS 39 is similar to IFRS 9 but without the forward looking economic scenarios. Under IAS 39, financial assets were assessed for indicators of impairment at each 

JTCGHL has been used to best indicate the share capital in existence at that time and provide EPS information on a consistent basis.

balance sheet date and were considered impaired when there was objective evidence that, as a result of one or more events that occurred after initial recognition 

of the financial asset, the estimated future cash flows of the investment would be adversely affected. The carrying amount of trade receivables was adjusted 

through the use of an allowance account consistent with IFRS 9. 

The ageing analysis of trade receivables with the loss allowance is as follows:

2018 (IFRS 9)

<30 days

30 – 60 days

61 – 90 days

91 – 120 days

121 – 180 days

180> days

Total

Gross 
£’000 

 Loss 
allowance 
£’000 

10,048 

(213)

1,214 

1,090 

996 

256 

(38)

(41)

(96)

(89)

Net 
£’000 

9,835 

1,176 

1,049 

900 

167 

6,197 

(3,182)

3,015 

19,801 

(3,659)

16,142 

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C O N T I N U E D

1 3 . T R A D E   R E C E I VA B L E S   C O N T I N U E D 

2017 (IAS 39)

<30 days

30 – 60 days

61 – 90 days

91 – 120 days

121 – 180 days

180> days

Total

The movement in the allowances for trade receivables is as follows:

Balance at the beginning of the year

IFRS 9 opening balance adjustment

Impairment losses recognised in the consolidated income statement

Amounts written off (net of any unused amounts reversed)

Total allowance for doubtful debts

1 4 . A C C R U E D   I N C O M E

Gross 
£’000 

4,214 

2,149 

689 

671 

739 

 Loss 
allowance 
£’000 

(25)

(26)

(40)

(38)

(115)

Net 
£’000 

4,189 

2,123 

649 

633 

624 

5,035 

(2,391)

2,644 

13,497 

(2,635)

10,862

2018 
£’000 

2017 
£’000 

(2,635)

(2,455)

(301)

(1,285)

562 

(3,659)

 – 

(1,357)

1,177 

(2,635)

1 6 .  O T H E R   R E C E I VA B L E S   A N D   O T H E R   P A Y A B L E S

1 6 . 1 .   O T H E R   R E C E I VA B L E S

Current

Prepayments

Other receivables

Contract assets

Total current

Non-current

Prepayments

Contract assets

Total non-current

Total other receivables

For other receivables, Management concluded the expected credit loss would have an immaterial impact on the financial statements.

1 6 . 2 .   T R A D E   A N D   O T H E R   P A Y A B L E S

Accrued income across all the service lines represents the billable provision of services to clients which has not been invoiced at the reporting date. Accrued income 

is recorded based on agreed fees billed in arrears and time-based charges at the agreed charge-out rates in force at the work date less expected credit losses.

Total

Loss allowance (IFRS 9)

Net

 2018 
£’000 

9,334

(25) 

2017 
£’000 

8,052 

– 

9,309 

8,052

For 2018, accrued income is subject to the impairment requirements of IFRS 9. As these financial assets relate to unbilled work and have substantially the same risk 

characteristics as the trade receivables, the Group has therefore concluded that the expected loss rates for trade receivables <30 days, is an appropriate estimation 

of the expected credit losses.

1 5 . D E F E R R E D   I N C O M E

Fixed fees received in advance across all the service lines and up-front fees in respect of services due under contract are time-apportioned to respective accounting 

periods, and those billed but not yet earned are included in deferred income in the balance sheet.

Current

Trade payables

Other taxation and social security

Other payables 

Accruals

Total current

Non-current

Other payables

Total non-current

Total trade and other payables

2018 
£’000 

2017 
£’000 

2,054 

1,335 

495 

3,884 

693 

843 

1,536 

5,420

1,298 

1,277 

– 

2,575 

940 

–

940

3,515

2018 
£’000 

2017 
£’000 

1,008 

210 

5,449 

5,273 

11,940 

415 

145 

4,133 

4,687 

9,380 

5,469 

5,469 

718 

718 

17,409

10,098

Trade payables and accruals principally comprise of amounts outstanding for trade purchases and ongoing costs. The Directors consider the carrying value of these 

to approximate to their fair value.

Included in current and non-current other payables is £3 million and £2.85 million respectively being the discounted value of capital distributions due from EBT12 

to employees (2017: £nil) and £0.51 million and £1 million respectively for commissions payable over the term of the customer contracts obtained (see 3.1(B))

(2017: £nil). 

In 2017, current other payables included £2.14 million due to the BAML business for bills raised to clients covering the period prior to the acquisition, this was repaid 

to them during 2018.

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C O N T I N U E D

S E C T I O N   4   –   I N V E S T M E N T S

1 7 .   A C Q U I S I T I O N   O F   S U B S I D I A R I E S

B U S I N E S S   C O M B I N A T I O N S

The Group applies the acquisition method to account for business combinations. The consideration transferred in an acquisition is measured at the fair value of 

assets transferred, the liabilities incurred to the former owners of the acquiree and the equity interests issued by the Group in exchange for control of the acquiree. 

The identifiable assets acquired and liabilities assumed in a business combination are measured at their fair values at the acquisition date. Acquisition-related costs 

are recognised in the income statement as non-underlying items within operating expenses. 

The excess of the consideration transferred, the amount of any non-controlling interest in the acquiree, and the acquisition date fair value of any previous equity 

interest in the acquiree over the fair value of the identifiable net assets acquired is recorded as goodwill. If the total of consideration transferred, non-controlling 

interest recognised and previously held interest measured is less than the fair value of the net assets of the subsidiary acquired in the case of a bargain purchase, 

the difference is recognised directly in the income statement. 

When the consideration transferred includes an asset or liability resulting from a contingent consideration arrangement, this is measured at its acquisition-date 

fair value. Changes in fair value of the contingent consideration that qualify as measurement period adjustments are adjusted retrospectively, with corresponding 
adjustments against goodwill. Measurement period adjustments are adjustments that arise from additional information obtained during the ‘measurement’ period 

(which cannot exceed one year from the acquisition date) about facts and circumstances that existed at the acquisition date. 

The subsequent accounting for changes in the fair value of the contingent consideration that do not qualify as measurement period adjustments depend on how 

the contingent consideration is classified. Contingent consideration that is classified as equity is not re-measured at subsequent reporting dates and its subsequent 

settlement is accounted for within equity. Contingent consideration that is classified as an asset or liability is re-measured at subsequent reporting dates at fair 

value with the corresponding gain or loss being recognised in the consolidated income statement.

G O O D W I L L

Goodwill is initially recognised and measured as set out above.

Goodwill is not amortised but is reviewed for impairment at least annually. For the purpose of impairment testing, goodwill is allocated to each of the Group’s 

cash-generating units (“CGUs”) expected to benefit from the combination. CGUs to which goodwill has been allocated are tested for impairment annually, or 

impairment loss is allocated first to reduce the carrying amount of any goodwill allocated to the unit and then to the other assets of the unit, pro-rata, on the basis 

of the carrying amount of each asset in the unit. An impairment loss recognised for goodwill is not reversed in a subsequent period.

1 7 . 1 .   M I N E R VA   H O L D I N G S   L I M I T E D   A N D   M H L   H O L D I N G S   S A   ( “ M I N E R VA ” )

On 5 September 2018, JTC entered into an agreement to acquire 100% of share capital of Minerva Holdings Limited and MHL Holdings SA (together “Minerva”) from 

Dome Management Limited and Dome Management SA. Minerva is a global provider of private client, corporate, fund and treasury services. It operates in Jersey, 

Dubai, Mauritius, Switzerland, United Kingdom and Singapore. Minerva’s client book is mainly focused on private clients, with a small element of corporate and fund 
structures and has a strong African focus. 

more frequently when there is an indication that the unit may be impaired. If the recoverable amount of the CGU is less than the carrying amount of the unit, the 

Cash consideration

( A )   I D E N T I F I A B L E   A S S E T S   A C Q U I R E D   A N D   L I A B I L I T I E S   A S S U M E D   O N   A C Q U I S I T I O N

The following table shows, at fair value, the recognised of assets acquired and liabilities assumed at the acquisition date:

Property, plant and equipment

Intangible assets

Trade receivables

Work in progress

Accrued income

Other receivables

Cash and cash equivalents

Assets

Deferred income

Finance lease

Deferred tax liabilities

Current tax liabilities

Trade and other payables

Liabilities

Total identifiable net assets

£’000 

884 

 13,879 

 932 

 1,027 

 863 

 810 

 4,068 

 22,463 

 1,476 

 50 

 1,396 

 63 

 1,663 

 4,648 

 17,815 

Deferred  tax  liabilities  have  been  recognised  in  relation  to  identified  customer  contract  intangible  assets,  the  amortisation  of  which  is  non-deductible  against 

Corporation Tax in the jurisdictions in which the business operates and therefore creates temporary differences between the accounting and taxable profits.

( B )   C O N S I D E R A T I O N 

Total consideration is satisfied by the following:

Equity instruments (2,877,698 ordinary shares issued at fair value)

Contingent consideration (discounted to fair value)

Fair value of total consideration

Contingent consideration of £2 million is payable following the first six months of the regulatory completion date and is contingent on Minerva maintaining an 

underlying EBITDA target. Based on the historic performance of the business and Management’s view of expected future revenue, it’s anticipated this will be paid in 

full. The amount payable has been discounted to its present value of £1.96 million.

£’000 

19,608 

11,200 

1,958 

32,766 

The acquired business contributed revenues of £4.37 million and profit before tax of £0.234 million to the Group for the period from 1 September to 31 December 

2018. If the business had been acquired on 1 January 2018, the consolidated pro-forma revenue and loss for the year for the Group would have been £86 million and 

( C )   G O O D W I L L

Goodwill arising from the acquisition has been recognised as follows:

£1.66 million respectively.

Total consideration

Less: Fair value of identifiable net assets

Goodwill

£’000 

 32,766

 (17,815)

 14,951 

Goodwill is represented by assets that do not qualify for separate recognition or other factors. These include new business wins to new customers, effects of an 

assembled workforce and synergies from combining operations of the acquiree and the acquirer.

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C O N T I N U E D

1 7 .   A C Q U I S I T I O N   O F   S U B S I D I A R I E S  C O N T I N U E D

1 7 . 1 .   M I N E R VA   H O L D I N G S   L I M I T E D   A N D   M H L   H O L D I N G S   S A   ( “ M I N E R VA ” )  C O N T I N U E D

( D )   I M P A C T   O N   C A S H   F L O W

Cash consideration

Less: cash balances acquired

Net cash outflow from acquisition

( E )   A C Q U I S I T I O N - R E L A T E D   C O S T S

£’000 

(19,608)

4,068 

(15,540)

1 7 .   A C Q U I S I T I O N   O F   S U B S I D I A R I E S  C O N T I N U E D

( B )   C O N S I D E R A T I O N 

Total consideration is satisfied by the following:

Cash consideration

Equity instruments (1,121,077 ordinary shares issued at fair value)

Contingent consideration (discounted to fair value)

Fair value of total consideration

¤’000

£’000 

11,258 

10,093 

5,000 

5,352 

4,482 

4,798 

21,610 

19,373

The Group incurred acquisition-related costs of £212k for professional, legal and advisory fees. These costs have been recognised in other operating expenses in the 

Group’s consolidated income statement (see note 8) and are included along with integration costs to reach underlying EBITDA (see note 10). 

Contingent consideration of £5 million (¤5.5 million) was paid in February 2019 as the business performed successfully, exceeding the Revenue and underlying EBITDA 

1 7 . 2 .   VA N   D O O R N   C F S   B . V .   ( “ VA N   D O O R N ” )

On 17 August 2018, JTC entered into an agreement with International Capital Group B.V. to purchase 100% of the share capital of Van Doorn, a Netherlands-based 

( C )   G O O D W I L L

provider of corporate and fiduciary services. 

Goodwill arising from the acquisition has been recognised as follows:

targets set for 2018.

The acquired business contributed revenues of £1.42 million and profit before tax of £0.914 million to the Group for the period from 1 September to 31 December 

2018. If the business had been acquired on 1 January 2018, the consolidated pro-forma revenue and loss for the year for the Group would have been £80.1 million 

and £0.3 million respectively. 

Total consideration

Less: Fair value of identifiable net assets

Goodwill

( A )   I D E N T I F I A B L E   A S S E T S   A C Q U I R E D   A N D   L I A B I L I T I E S   A S S U M E D   O N   A C Q U I S I T I O N

¤’000

£’000 

 21,610 

 19,373 

 (6,931)

 (6,214)

 14,679 

 13,159 

The following table shows, at fair value, the recognised of assets acquired and liabilities assumed at the acquisition date:

Goodwill is represented by assets that do not qualify for separate recognition or other factors. These include new business wins to new customers, effects of an 

Property, plant and equipment

Intangible assets

Trade receivables

Work in progress

Other receivables

Cash and cash equivalents

Assets

Deferred income

Deferred tax liabilities

Current tax liabilities

Trade and other payables

Liabilities

Total identifiable net assets

¤’000

54 

£’000 

48 

 8,616 

7,724 

 342 

 346 

 42 

 547 

307 

311 

38 

490 

 9,947 

 8,918 

 177 

 2,154 

 468 

 217 

159 

1,931 

420 

194 

 3,016 

 2,704 

 6,931 

 6,214

assembled workforce and synergies from combining operations of the acquiree and the acquirer.

( D )   I M P A C T   O N   C A S H   F L O W

Cash consideration

Less: cash balances acquired

Net cash outflow from acquisition

( E )   A C Q U I S I T I O N - R E L A T E D   C O S T S

¤’000

£’000 

(11,258)

(10,093)

547 

490 

(10,711)

(9,603)

The Group incurred acquisition-related costs of £312k for professional, legal and advisory fees. These costs have been recognised in other operating expenses in the 

Group’s consolidated income statement (see note 8) and are included along with integration costs to reach underlying EBITDA (see note 10). 

1 7 . 3 .   I N T E R N A T I O N A L   T R U S T   A N D   W E A L T H   S T R U C T U R I N G   B U S I N E S S   O F   B A N K   O F   A M E R I C A   C O R P O R A T I O N 

( “ B A M L ” )

On 30 September 2017, the Group acquired 100% of the issued share capital of the following companies: Merrill Lynch Corporate (New Zealand) Ltd, CM (Suisse) 

Trust  Company  Sarl,  CM  (IOM)  Trust  Company  Limited  and  Fiduciary  Services  (UK)  Limited  (together  the  “BAML  business”).  The  BAML  business  provides  the 

administration of trust services for international advisory clients and provided the Group with a presence in the Isle of Man as well as increasing headcount in the key 

financial centres of the Cayman Islands, Geneva, London, Miami and Singapore.

Deferred tax liabilities have been recognised in relation to identified intangible assets, the amortisation of which is non-deductible against Netherlands Corporation 

Tax and therefore creates temporary differences between the accounting and taxable profits.

The fair value of consideration was £6.69 million ($8.98 million) for acquired identifiable net assets of £8.76 million ($11.76 million) resulting in a bargain purchase 

and negative goodwill of £2.07 million ($2.78 million). The gain on acquisition is shown within other gains in the consolidated income statement (see note 9).  

Contingent consideration of £4.3 million ($5.75 million) was payable one year following completion dependent on the BAML business achieving an agreed revenue 

target. On 14 December 2018, deferred consideration of £4.06 million ($5.14 million) was paid, this amount is slightly lower than anticipated as a result of the revenue 

target not being met in its entirety.

Within the acquired identifiable net assets we recognised customer contract intangibles of £9.61 million ($12.89 million) with a useful economic life of 12 years. 

Deferred tax liabilities of £1.2 million ($1.6 million) were recognised in relation to identified intangible assets, the amortisation of which is non-deductible against 

Corporation Tax in the jurisdictions in which the business operates and therefore creates temporary differences between the accounting and taxable profits.

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C O N T I N U E D

1 7 .   A C Q U I S I T I O N   O F   S U B S I D I A R I E S  C O N T I N U E D

1 7 . 4 .   N E W   A M S T E R D A M   C I T I T R U S T   B . V .   ( “ N A C T ” )

On 31 July 2017, the Group acquired 100% of the issued share capital of New Amsterdam Cititrust B.V. (“NACT”), a business providing a range of corporate and 

administration services to both institutional and private clients. This acquisition served to strengthen JTC’s presence in Europe and expand its global footprint to 

include the Netherlands.

The fair value of consideration was £5.02 million (¤5.62 million) for acquired identifiable net assets of £3.02 million (¤3.38 million) resulting in goodwill of £2.1 million 

(¤2.24 million). 

Contingent consideration of £1.79 million (¤2 million) was payable in the two years following completion, contingent on the NACT business achieving underlying 

EBITDA targets for the financial years ending 31 December 2017 and 2018. On 20 March 2018, contingent consideration of £0.88 million (¤1 million) was paid in 

respect of 2017 and on 29 January 2019, contingent consideration of £0.87 million (¤1 million) was paid in respect of 2018 as both targets were achieved.

Within the acquired identifiable net assets were recognised customer contract intangibles of £2.98 million (¤3.34 million) with a useful economic life of 10 years. 

Deferred tax liabilities of £0.75 million (¤0.83 million) were recognised in relation to identified intangible assets, the amortisation of which is non-deductible against 

Netherlands Corporation Tax and therefore creates temporary differences between the accounting and taxable profits.

1 8 .  P R O P E R T Y ,   P L A N T   A N D   E Q U I P M E N T

Items of property, plant and equipment are initially recorded at cost and are stated at historical cost less depreciation and impairment losses. 

Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives, using the straight-line method, on the 

following bases:

Leasehold improvements 

Computer equipment   

Office furniture and equipment 

over the period of the lease

4 years

4 years

The estimated useful lives, residual values and depreciation methods are reviewed at the end of each reporting period with the effect of any changes in estimate 

accounted for on a prospective basis.

An asset’s carrying amount is written down immediately to its recoverable amount if the asset’s carrying amount is greater than its estimated recoverable amount.

An item of property, plant and equipment and any significant part initially recognised, is derecognised upon disposal or when no future economic benefits are 

expected from its use or disposal. Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal proceeds and the 

carrying amount of the asset) is included in the consolidated income statement when the asset is derecognised.

Assets under the course of construction are stated at cost. These assets are not depreciated until they are available for use.

Cost

At 1 January 2017

Additions

Transfers

Additions through acquisitions

Disposals

Exchange differences

At 31 December 2017

Additions

Additions through acquisitions

Disposals

Exchange differences

At 31 December 2018

Accumulated depreciation

At 1 January 2017

Charge for the year

Disposals

Exchange differences

At 31 December 2017

Charge for the year

Disposals

Exchange differences

At 31 December 2018

Carrying amount

At 31 December 2018

At 31 December 2017

Computer 
equipment 
£’000 

Office 
furniture and 
equipment 
£’000 

Leasehold 
improvements 
£’000 

Assets 
under 
construction 
£’000 

2,352 

40 

–

286 

(27)

(12)

2,639 

372 

114 

(372)

6 

858 

121 

–

9 

(62)

1 

927 

256 

277 

(254)

–

1,694 

3,420 

1,016 

–

(68)

9 

6,071 

843 

514 

(581)

42 

2,759 

1,206 

6,889 

1,557 

404 

(20)

(3)

1,938 

423 

(327)

4 

2,038 

702 

80 

(46)

(1)

735 

99 

(217)

3 

620 

919 

568   

(28)

1 

1,460 

420 

(119)

29 

1,790 

721 

701 

586 

192 

5,099 

4,611 

1,016 

–

(1,016)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

Total 
£’000 

5,920 

3,581 

–

295 

(157)

(2)

9,637 

1,471 

905 

(1,207)

48 

10,854 

3,178 

1,052 

(94)

(3)

4,133 

942 

(663)

36 

4,448 

6,406 

5,504 

The carrying value of property, plant and equipment includes an amount of £162k (2017: £nil) in respect of office furniture and equipment held under finance leases. 

1 9 .   I N T A N G I B L E   A S S E T S   A N D   G O O D W I L L

G O O D W I L L

Goodwill that arises on the acquisition of subsidiaries is presented with intangible assets. See note 17 for the measurement of goodwill at initial recognition, 

subsequent to this measurement is at cost less accumulated impairment losses.

I N T A N G I B L E   A S S E T S   A C Q U I R E D   S E P A R A T E L Y

Intangible  assets  that  are  acquired  separately  by  the  Group  and  have  finite  useful  lives  are  measured  at  cost  less  accumulated  amortisation  and  accumulated 

impairment losses. 

Amortisation is recognised in the consolidated income statement on a straight-line basis over the estimated useful life of the asset from the date that they are 

available for use. The estimated useful lives are as follows:

Regulatory licence 

12 years

Software 
The estimated useful lives and residual value are reviewed at each reporting date and adjusted if appropriate, with the effect of any change in estimate being 

4 years

accounted for on a prospective basis.

Intangible assets under the course of construction are stated at cost and are not depreciated until they are available for use.

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N O T E S   T O   T H E   C O N S O L I D A T E D   F I N A N C I A L   S T A T E M E N T S
C O N T I N U E D

1 9 .   I N T A N G I B L E   A S S E T S   A N D   G O O D W I L L   C O N T I N U E D

1 9 . 1 .   I N T A N G I B L E   A S S E T S   A C Q U I R E D   I N   A   B U S I N E S S   C O M B I N A T I O N

I N T A N G I B L E   A S S E T S   A C Q U I R E D   I N   A   B U S I N E S S   C O M B I N A T I O N

Intangible assets acquired in a business combination and recognised separately from goodwill are initially recognised at their fair value at the acquisition date 

(which is regarded as their cost). Subsequent to initial recognition, these are measured at cost less accumulated amortisation and accumulated impairment losses.

In 2018, the Group acquired Minerva and Van Doorn and recognised customer contract intangible assets of £13.88 million and £7.72 million respectively. 

K E Y   A S S U M P T I O N S 

The fair value at acquisition was derived using the MEEM valuation model. Management considers the key assumptions used in this model to be:

Amortisation is recognised in the consolidated income statement on a straight-line basis over the estimated useful life of the asset from the date of acquisition. 

 > Year on year revenue growth

The estimated useful lives are as follows:

Customer contracts 

8.7 to 12 years

The estimated useful lives and residual value are reviewed at each reporting date and adjusted if appropriate, with the effect of any change in estimate being 

accounted for on a prospective basis.

The movements of the intangible assets and goodwill are as follows:

Cost

At 1 January 2017

Additions

Transfers

Additions through acquisitions

Disposals

Exchange differences

At 31 December 2017

Adjustments

Additions

Additions through acquisitions

Disposals

Exchange differences

At 31 December 2018

Accumulated amortisation

At 1 January 2017

Charge for the period

Exchange differences

At 31 December 2017

Charge for the period 

Prior period adjustment

Disposals

Exchange differences

At 31 December 2018

Carrying amount

At 31 December 2018

At 31 December 2017

Goodwill 
£’000 

Customer 
contracts 
£’000 

Regulatory 
licence 
£’000

Software 
£’000 

Assets under 
construction 
£’000 

Total 
£’000 

74,022 

10,935 

237 

2,110 

–

–

–

–

2,001 

12,591 

–

160 

–

(252)

–

–

–

–

8 

282 

394 

–

(1)

1 

76,183 

23,274 

245 

2,786 

27 

–

–

–

28,110 

21,604 

–

515 

–

1,155 

–

–

–

–

6 

–

623 

45 

(40)

22 

250 

144 

(394)

–

–

–

–

–

81 

–

–

–

87,554 

426 

–

14,592 

(1)

(83)

102,488 

27 

704 

49,759 

(40)

1,698 

104,835 

46,033 

251 

3,436 

81 

154,636 

–

–

–

–

–

–

–

–

–

1,429 

1,326 

(25)

2,730 

2,743 

–

–

157 

5,630 

10 

21 

(2)

29 

20 

–

–

3 

1,289 

495 

1 

1,785 

484 

–

(7)

22 

52 

2,284 

–

–

–

–

–

–

–

–

–

2,728 

1,842 

(26)

4,544 

3,247 

–

(7)

182 

7,966 

104,835 

40,403 

76,183 

20,544 

199 

216 

1,152 

1,001 

81 

146,670 

–

97,944 

 > The discount rate applied to free cash flow

S E N S I T I V I T Y   A N A L Y S I S

Management carried out a sensitivity analysis on the key assumptions used in the valuation of the customer contract intangible assets of the two significant CGUs, 

being Minerva Jersey and Van Doorn.

For Minerva Jersey, an increase of 2% in year on year revenue growth would increase fair value by £516k and an increase in discount rate of 2% would decrease fair 

value by £550k. For Van Doorn, an increase of 2% in year on year revenue growth would increase fair value by £229k and an increase in discount rate of 2% would 

decrease fair value by £351k.

Management estimates that any similar changes to these key assumptions for the other customer contract intangible assets recognised in the year would not result 
in a significant change to fair value. 

1 9 . 2 .   I M P A I R M E N T   O F   N O N - F I N A N C I A L   A S S E T S

The carrying amounts of the Group’s non-financial assets, current and deferred tax assets are reviewed at each reporting date to determine whether there is any 

indication of impairment. If any such indication exists, then the asset’s recoverable amount is estimated.

Goodwill is tested annually for impairment. An impairment loss is recognised if the carrying amount of an asset or CGU exceeds its recoverable amount.

The recoverable amount of an asset or CGU is the higher of fair value less costs to sell or the value in use. In assessing value in use, the estimated future cash flows 

are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to 

the asset or CGU.

To perform impairment testing, assets are grouped together into the smallest group of assets that generate cash inflows from continuing use that are largely 

independent of the cash inflows of other assets or CGUs. Goodwill acquired in a business combination is allocated to groups of CGUs that are expected to benefit 

from the synergies of the combination.

Where  the  recoverable  amount  is  less  than  the  carrying  amount,  impairment  losses  recognised  in  respect  of  CGUs  are  allocated  first  to  reduce  the  carrying 

amount of any goodwill allocated to the CGU and thereafter to reduce the carrying amount of other assets in the CGU. Any impairment losses identified would 

be immediately recognised in the consolidated income statement.

Where an impairment loss subsequently reverses, the carrying amount of the asset is increased to the revised estimate of its recoverable amount, but so that 

the increased carrying amount does not exceed the carrying amount that would have been determined had no impairment loss been recognised for the asset in 

prior years. A reversal of an impairment loss is also recognised immediately in the consolidated income statement. An impairment loss in respect of goodwill is 

not reversed.

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N O T E S   T O   T H E   C O N S O L I D A T E D   F I N A N C I A L   S T A T E M E N T S
C O N T I N U E D

1 9 .   I N T A N G I B L E   A S S E T S   A N D   G O O D W I L L   C O N T I N U E D

1 9 . 2 .   I M P A I R M E N T   O F   N O N - F I N A N C I A L   A S S E T S  C O N T I N U E D

( A ) G O O D W I L L   I M P A I R M E N T

The aggregate carrying amounts of goodwill allocated to each CGU are as follows:

CGU

Jersey

Guernsey

BVI

Switzerland

Cayman

Luxembourg

Netherlands

Minerva Dubai

Minerva Mauritius

Total

CGU

Jersey

Guernsey

BVI

Switzerland

Cayman

Luxembourg

Netherlands

Total

Balance at 
1 Jan 2018 
£’000 

54,337 

10,598 

752 

1,077 

225 

7,204 

1,990 

–

–

Post-
acquisition 
 adjustments 
£’000 

–

–

–

–

–

–

Business 
combinations 
£’000 

9,669

–

–

1,208

–

–

27 

13,159

–

–

1,761 

2,313 

Exchange 
differences 
£’000 

Balance at 
31 Dec 2018 
£’000 

–

–

–

64

12 

69 

105 

115 

150 

64,006

10,598 

752 

2,349

237 

7,273 

15,281

1,876 

2,463 

76,183 

27 

28,110 

515 

104,835

Balance at 
1 Jan 2017 
£’000 

Business 
combinations 
£’000 

Exchange 
differences 
£’000 

Balance at 
31 Dec 2017 
£’000 

54,337 

10,598 

752 

1,077 

245 

7,013 

 – 

74,022 

–

–

–

–

–

–

2,001 

2,001 

–

–

–

–

(20)

191 

(11)

160 

54,337 

10,598 

752 

1,077 

225 

7,204 

1,990 

76,183

The recoverable amount of goodwill has been determined for each CGU as at 31 December 2018 and as at 31 December 2017. For each of the CGUs, the recoverable 

amount was found to be higher than its carrying amount.

K E Y   A S S U M P T I O N S   U S E D   I N   D I S C O U N T E D   C A S H   F L O W   P R O J E C T I O N   C A L C U L A T I O N S

The recoverable amount of all CGUs has been determined based on a value in use calculation using cash flow projections. Projected cash flows are calculated with 

reference to each CGU’s latest budget and business plan which are subject to a rigorous review and challenge process. Management prepares the budgets through an 
assessment of historic revenues from existing clients, the pipeline of new projects, historic pricing, and the required resource base needed to service new and existing 

clients, coupled with their knowledge of wider industry trends and the economic environment.

The year 1 cash flow projections are based on detailed financial budgets and years 2 to 5 on detailed outlooks prepared by Management. The revenue growth rate 

assumed beyond the initial five year period is between 1% and 2%, based on the expected long-term inflation rate of the relevant jurisdiction of the CGU.

Management estimates discount rates using pre-tax rates that reflect current market assessments of the time value of money. In assessing the discount rate applicable 

to the Group the following factors have been considered:

 > Long-term treasury bond rate for the relevant jurisdiction

 > The cost of equity based on an adjusted Beta for the relevant jurisdiction 

 > The risk premium to reflect the increased risk of investing in equities

The above assumptions have resulted in weighted average cost of capital (“WACC”) of between 11.3% and 16.4%.

A summary of the values assigned to the key assumptions used in the value in use calculations are as follows:

 > Terminal value growth rate: between 1% and 2%

 > Discount rate: between 11.3% and 16.4%

 > EBIT Margin: between 25% to 65%

S E N S I T I V I T Y   A N A L Y S I S

Management believes that any reasonable changes to the key assumptions on which recoverable amounts are based would not cause the aggregate carrying amount 

to exceed the recoverable amount of the CGUs.

( B )   C U S T O M E R   C O N T R A C T   I N T A N G I B L E S   I M P A I R M E N T

The carrying amount of the identifiable customer contract intangible assets acquired is as follows:

Acquisition

Signes(i)

KB Group(i)

S&GFA(i)

BAML

NACT

Van Doorn

Minerva Jersey

Minerva Mauritius

Minerva Dubai

Minerva Switzerland

Total

Carrying amount

Notes

Useful  
economic life 

10 years

12 years

10 years

10 years

12 years

11.4 years

11.8 years

10 years

10 years

8.7 years

17.3

17.4

17.2

17.1

17.1

17.1

17.1

2018 
£’000 

1,853 

2,965 

2,666 

9,100 

2,582 

7,539 

9,736 

1,801 

1,418

743 

2017 
£’000 

2,107 

3,314 

2,890 

9,392 

2,841 

–

–

–

–

–

40,403 

20,544 

(i)  Acquisitions in previous years included: Signes S.a.r.l and Signes S.A. (“Signes”), Kleinwort Benson (Channel Islands) Fund Services Limited (“KB Group”) and Swiss & Global Fund  

Administration (Cayman) Ltd (“S&GFA”).

Management reviews customer contract intangible assets for indicators of impairment at the reporting date. The only indicator identified was that actual revenues 

generated by BAML customer contracts were lower than forecast. An impairment assessment was performed and as the recoverable amount of the BAML customer 

contract intangible asset was higher than the carrying amount, Management concluded there was no impairment. 

2 0 .   D E P R E C I A T I O N   A N D   A M O R T I S A T I O N

Amortisation of intangible assets

Depreciation of property, plant and equipment

Amortisation of contract assets

Depreciation and amortisation

2018 
£’000 

3,247 

942 

448 

2017 
£’000 

1,842 

1,052 

–

4,637 

2,894

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N O T E S   T O   T H E   C O N S O L I D A T E D   F I N A N C I A L   S T A T E M E N T S
C O N T I N U E D

2 1 .  I N V E S T M E N T   I N   E Q U I T Y - A C C O U N T E D   I N V E S T E E

S E C T I O N   5   –   F I N A N C I N G ,   F I N A N C I A L   R I S K   M A N A G E M E N T   A N D   F I N A N C I A L   I N S T R U M E N T S

The  Group’s  interests  in  an  equity-accounted  investee  solely  comprises  an  interest  in  an  associate.  An  associate  is  an  entity  in  which  the  Group  has  significant 

influence, but not control or joint control, over the financial and operating policies.

2 2 .  C A S H   A N D   C A S H   E Q U I VA L E N T S

Investments in associates are accounted for using the equity method. Under the equity method, the investment in an associate is initially recognised at cost, which 

includes transaction costs. Subsequent to initial recognition, the carrying amount of the investment is adjusted to recognise changes in the Group’s share of the net 

assets of the associate since the acquisition date. 

The consolidated income statement reflects the Group’s share of the results of operations of the associate, after adjustments to align the accounting policies with 

those of the Group, from the date that significant influence commenced until the date that significant influence ceases. In addition, when there has been a change 

recognised directly in the equity of the associate, the Group recognises its share of any changes, when applicable, in the statement of changes in equity. Unrealised gains 

and losses resulting from transactions between the Group and the associate are eliminated to the extent of the interest in the associate. The aggregate of the Group’s 

share of profit or loss of an associate is shown on the face of the consolidated income statement outside of operating profit and represents profit or loss after tax.

The Group has a 42% (2017: 42%) interest in Kensington International Group Pte. Ltd (“KIG”), a company incorporated in Singapore. KIG provides corporate, fiduciary, 

trust and accounting services and is a strategic partnership for the Group, providing access to new clients and markets in the Far East. The associate has share capital 

Cash and cash equivalents includes cash in hand, deposits held at call with banks, other short-term highly liquid investments with original maturities of three 

months or less and bank overdrafts. Bank overdrafts, when applicable, are shown within borrowings in current liabilities.

Cash attributable to the Company

Committed EBT capital distributions

Total

2018 
£’000 

2017 
£’000 

26,354 

16,164 

6,103 

 – 

32,457 

16,164 

For 2018, cash and cash equivalents is subject to the impairment requirements of IFRS 9. As balances are mainly held with reputable international banking institutions, 

they were assessed to have low credit risk and no loss allowance is recognised.

consisting of ordinary and preference shares, which are held directly by the Group. The country of incorporation is also their principal place of business, and the 

2 3 . L O A N S   A N D   B O R R O W I N G S

Current

Bank loans

Finance leases

Other loans

Total current

Non-current

Bank loans

Investor loan notes

Management loan notes

Finance leases

Other loans

Total non-current

Total loans and borrowings

2018 
£’000 

2017 
£’000 

 – 

5 

678 

683

71,494 

 – 

 – 

30 

508 

55,522 

 – 

842 

56,364

 – 

28,126 

34,029 

 – 

1,186 

72,032 

63,341 

72,715 

119,705 

proportion of ownership interest is the same as the proportion of voting rights held. KIG is a private company and there is no quoted market price available for its 

shares. There are no contingent liabilities relating to the Group’s interest in KIG.

The summarised financial information for KIG, which is accounted for using the equity method, is as follows:

SUMMARISED INCOME STATEMENT

Revenue

Gross profit

(Loss)/profit for the year

Other comprehensive income for the year

Total comprehensive (loss)/income for the year

SUMMARISED BALANCE SHEET 

Total non-current assets

Total current assets

Total assets

Total current liabilities

Net assets less current liabilities

RECONCILIATION OF SUMMARISED FINANCIAL INFORMATION

Opening net assets

(Loss)/profit for the year

Other comprehensive income

Increase in equity

Foreign exchange differences

Closing net assets

Group’s share of closing net assets

Goodwill

Carrying value of investment in associate

2018 
£’000 

3,639 

2,762 

(47)

15 

(32)

2018 
£’000 

516 

2,133 

2,649 

1,572 

1,077 

2018 
£’000 

813 

(47)

15 

225 

71 

1,077 

456 

522 

978 

2017 
£’000 

2,822 

2,178 

103 

3 

106 

2017 
£’000 

460 

1,524 

1,984 

1,171 

813 

2017 
£’000 

816 

103 

3 

–

(109)

813 

344 

542 

886

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C O N T I N U E D

2 3 . L O A N S   A N D   B O R R O W I N G S   C O N T I N U E D

2 3 . 1 .   B A N K   L O A N S

The terms and conditions of outstanding bank loans are as follows:

Facility

Term facility B

Acquisition facility

Term facility

Revolving facility

Revolving facility

Total principal value

Issue costs

Total bank loans

Currency

Termination Date

Initial interest rate (i)

GBP

GBP

GBP

GBP

EUR

31 December 2018

LIBOR + 4.5%

31 December 2018

LIBOR + 4%

8 March 2023

8 March 2023

8 March 2023

LIBOR + 2%

LIBOR + 2%

EURIBOR + 2%

2018 
£’000 

–

 – 

45,000 

19,000 

9,014 

2017 
£’000 

47,500 

8,336 

 – 

 – 

– 

73,014 

55,836 

(1,520) 

(314) 

71,494 

55,522 

(i)  From the initial interest rate, the facility margin can change as a result of net leverage calculations. 

Movement in bank facilities during the year:

Principal value

Issue costs

Total

At 1 January 
2018
£’000

Repayments 
£’000

Drawdowns
£’000

Amortisation 
release
£’000

55,836 

(55,836) 

72,960 

(314) 

 – 

(1,750) 

55,522 

(55,836) 

71,210 

 – 

544 

544 

Effect of  
foreign  
exchange 
£’000

54 

 – 

54 

At 31 
December 
2018 
£’000

73,014 

(1,520) 

71,494 

On 9 March 2018, the Group entered into a new five year loan facility agreement with HSBC Bank Plc for a total commitment of £55 million (or its equivalent in 

EUR and USD) consisting of a term loan of £45 million and a revolving facility commitment of £10 million. The loan agreement was amended on 19 October 2018 to 

increase the total commitment to £100 million and to introduce Barclays Bank Plc, Santander UK Plc and the Bank of Ireland as incoming lenders with an additional 

revolving facility commitment of £15 million each. All facilities are due to be repaid on or before the Termination Date of 8 March 2023.

An amount of £45 million from the loan facility was used to partially fund the repayment of the existing secured bank loan with HSBC Bank Plc and Royal Bank of 

Scotland Plc totalling £55.8 million in March 2018. The issue costs of £251k associated with this loan have been written off, having previously been capitalised for 

amortisation over the term of the loan. Two further withdrawals were made on 25 September 2018 and 16 November 2018 for £9 million and £19 million respectively 

to partially fund the two acquisitions made by the Group during the year as detailed in notes 17.1 and 17.2.

The cost of the facility depends upon Net Leverage, being the ratio of total net debt to underlying EBITDA (for LTM at average FX rates and adjusted for pro-forma 

contributions from acquisitions and synergies) for a relevant period. Arrangement and legal fees amounting to £1.75 million have been capitalised for amortisation 

over the term of the loan.

2 3 . 3 .   O T H E R   L O A N S

On 10 April 2017, the Group entered into a loan facility with Close Leasing Limited to draw down £2.52 million. On this date, the 1% loan arrangement fee of £25k 

and an initial instalment of £194k were deducted from the cash received, the remaining balance due will be settled in 41 monthly instalments of £65k each.

On 22 May 2017, the Group entered into a loan facility with Lombard Finance Limited to draw down £479k. There were no arrangement fees and the total due of 

£492k was payable in 12 equal monthly instalments. The final instalment was paid in April 2018.

2 4 .  O T H E R   F I N A N C I A L   A S S E T S   A N D   O T H E R   F I N A N C I A L   L I A B I L I T I E S

2 4 . 1 .   O T H E R   F I N A N C I A L   A S S E T S

Non-current

Loans receivable from related undertakings

– Northpoint Byala IC 

– Northpoint Finance IC

Loan receivable from employee

Total other financial assets

2018  
£'000 

2017  
£'000 

53 

11 

180 

244 

53 

11 

 – 

64 

Northpoint Byala IC and Northpoint Finance IC are incorporated cell companies registered in Jersey, Channels Islands and related parties due to common directorships. 

The loans are unsecured and interest-free, as the repayment date is unspecified, Management consider these to be non-current.

The loan made to an employee is interest-bearing (LIBOR +1.5%) and this is repayable on 31 December 2020 unless the employment contract is terminated at an 

earlier date.

The maximum exposure to credit risk at the reporting date is the carrying value of each class of receivables mentioned above and in note 26.2. The Group does not 

hold any collateral as security.

2 4 . 2 .   O T H E R   F I N A N C I A L   L I A B I L I T I E S

Current

Deferred consideration

Total current

Non-current

Deferred consideration

Total non-current

2018  
£'000 

2017  
£'000 

7,968 

7,968 

5,356 

5,356 

241 

241 

8,209

1,087 

1,087 

6,443

At 31 December 2018, the Group had available £27 million of committed facilities currently undrawn (2017: £1.7 million).

Total other financial liabilities

2 3 . 2 .   L O A N   N O T E S

The Investor (CBPE Capital LLP “CBPE”) and Management were issued 12% Fixed Rate Unsecured loan notes with an aggregate principal amount of £28.4 million and 

£34.3 million respectively. They were repayable on the earlier of 27 July 2022 or the date of completion of an exit with interest on the principal amount accruing from 

the date of issue at the rate of 12% per annum compounding annually. 

On 30 November 2017, the Board approved a restructuring of the Investor and Management loan notes. As a result of the restructuring, £31.038 million of loan note 

interest was waived in the 2017 financial year.

The loan notes were initially recognised at fair value at the issue date and were subsequently measured on an amortised cost basis. At 30 November 2017, there was 

a substantial change to the terms of the loan notes, whereby they became interest-free. These interest-free loan notes were then fair valued at 31 December 2017 

and changes in valuation under the new loan facility in comparison to the original loan facility went through equity as this was a transaction among equity holders.

As part of the restructuring prior to the IPO (save in the case of certain loan notes which were repaid prior to Admission), the loan notes were transferred to the 

Company and the Company issued Ordinary Shares to such note holders (see note 27). 

Deferred  consideration  payable  for  the  acquisition  of  subsidiaries  is  discounted  to  net  present  value.  This  is  split  between  current  and  non-current  and  is  due 

by  acquisition  as  follows:  £5.06  million  for  Van  Doorn,  £1.96  million  for  Minerva,  £883k  for  NACT  and  £306k  for  the  S&GFA  (2017:  £1.921  million  for  NACT, 

£4.163 million for BAML and £359k for the S&GFA).

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C O N T I N U E D

2 5 .  F I N A N C E   I N C O M E   A N D   F I N A N C E   C O S T

L O A N S   A N D   R E C E I VA B L E S

Finance income includes interest income from loan receivables and bank deposits and is recognised when it is probable that the economic benefits will flow to the 

Loans and receivables are financial assets with fixed or determinable payments that are not quoted in an active market. Such assets are recognised initially at fair 

Group and the amount of revenue can be measured reliably.

value plus any directly attributable transaction costs. Subsequent to initial recognition, loans and receivables are measured at amortised cost using the effective 

Finance costs include interest expenses on loans and borrowings, the unwinding of the discount on provisions and contingent consideration and the amortisation 

of directly attributable transaction costs which have been capitalised upon issuance of the financial instrument and released to the consolidated income statement 

Loans and receivables comprise loans, trade receivables and other receivables.

on a straight-line basis over the contractual term.

interest method, less any impairment losses.

Bank interest

Loan interest

Finance income

Bank loan interest

Loan note interest 

Amortisation of loan arrangement fees

Unwinding of net present value discounts

Other finance expense

Finance cost

2 6 . F I N A N C I A L   I N S T R U M E N T S

C L A S S I F I C A T I O N   A N D   M E A S U R E M E N T 

The Group has applied IFRS 9 as of 1 January 2018, the impact is disclosed in note 3.1. 

2018 
£’000 

90 

13 

103 

1,611 

48 

555 

986 

275 

2017 
£’000 

56 

17 

73 

2,348 

9,202 

322 

119 

224 

N O N - D E R I VA T I V E   F I N A N C I A L   L I A B I L I T I E S 

The  Group  initially  recognises  debt  securities  issued  and  subordinated  liabilities  on  the  date  that  they  are  originated.  All  other  financial  liabilities  (including 

liabilities designated at fair value through profit or loss) are recognised initially on the trade date, which is the date that the Group becomes a party to the 

contractual provisions of the instrument.

The Group derecognises a financial liability when its contractual obligations are discharged, cancelled or expired.

The Group classifies non-derivative financial liabilities into the other financial liabilities category. Such financial liabilities are recognised initially at fair value less 

any directly attributable transaction costs. Subsequent to initial recognition, these financial liabilities are measured at amortised cost using the effective interest 
method. Other financial liabilities comprise loans and borrowings and trade and other payables.

I M P A I R M E N T

N O N - D E R I VA T I V E   F I N A N C I A L   A S S E T S 

3,475 

12,215 

Financial assets not classified at fair value through profit or loss, including an interest in an equity-accounted investee, are assessed at each reporting date to 

determine whether there is objective evidence of impairment. A financial asset is impaired if there is objective evidence of impairment as a result of one or more 

events that occurred after the initial recognition of the asset, and that loss event(s) had an impact on the estimated future cash flows of that asset that can be 

estimated reliably.

Objective evidence that financial assets are impaired includes default or delinquency by a debtor, restructuring of an amount due to the Group on terms that 

the Group would not otherwise consider, indications that a debtor or issuer will enter bankruptcy, adverse changes in the payment status of borrowers or issuers, 

IFRS  9  introduces  a  single  classification  and  measurement  model  for  financial  assets,  depending  on  both  the  entity’s  business  model  objective  for  managing 

economic conditions that correlate with defaults or the disappearance of an active market for a security. In addition, for an investment in an equity security, 

financial  assets  and  the  contractual  cash  flow  characteristics  of  financial  assets.  Based  on  this,  there  are  three  principal  classification  categories,  these  are: 

a significant or prolonged decline in its fair value below its cost is objective evidence of impairment.

amortised cost, fair value through profit or loss (“FVTPL”) and fair value through other comprehensive income (“FVOCI”).

N O N - D E R I VA T I V E   F I N A N C I A L   A S S E T S

The Group considers evidence of impairment for financial assets measured at amortised cost (loans and receivables) at both a specific asset and collective level. 

The Group initially recognises loans and receivables and deposits on the date that they are originated. All other financial assets (including assets designated at 

All individually significant assets are assessed for specific impairment. Those found not to be specifically impaired are then collectively assessed for any impairment 

fair value through profit or loss) are recognised initially on the trade date, which is the date that the Group becomes a party to the contractual provisions of 

that has been incurred but not yet identified. Assets that are not individually significant are collectively assessed for impairment by grouping together assets with 

the instrument.

similar risk characteristics.

F I N A N C I A L   A S S E T S   M E A S U R E D   A T   A M O R T I S E D   C O S T 

The Group derecognises a financial asset when the contractual rights to the cash flows from the asset expire, or it transfers the rights to receive the contractual 
cash flows in a transaction in which substantially all the risks and rewards of ownership of the financial asset are transferred. Any interest in such a transferred 

In assessing collective impairment, the Group uses historical trends of the probability of default, the timing of recoveries and the amount of loss incurred, adjusted 
for Management’s judgement as to whether current economic and credit conditions are such that the actual losses are likely to be greater or less than suggested 

financial asset that is created or retained by the Group is recognised as a separate asset or liability.

by historical trends.

Financial assets and liabilities are offset and the net amount presented in the consolidated statement of financial position if, and only if, the Group has a legal right 

The Group has exposure to the following main risks from its financial instruments: market risk (including foreign currency risk and interest rate risk), credit risk and 

to offset the amounts and intends either to settle on a net basis or to realise the asset and settle the liability simultaneously.

liquidity risk.

The Group classifies non-derivative financial assets into the following categories: loans and receivables.

This note presents information about the Group’s exposure to each of the above risks, the Group’s objectives, policies and processes for measuring and managing risk, 

and the Group’s Management of capital.

The financial risk management policies are discussed by the Management of the Group on a regular basis to ensure that these are in line with the overall business 

strategies and its risk management philosophy. Management sets policies which seek to minimise the potential adverse impact on the financial performance of the 
Group. Management provides necessary guidance and instructions to the employees covering the specific risk areas. 

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C O N T I N U E D

2 6 . F I N A N C I A L   I N S T R U M E N T S   C O N T I N U E D

2 6 . 1 .   M A R K E T   R I S K

2 6 . 1 .   M A R K E T   R I S K  C O N T I N U E D

I N T E R E S T   R A T E   R I S K   M A N A G E M E N T

The Group’s activities expose it to the financial risks of changes in foreign currency exchange rates and interest rates. There is also a degree of currency risk through 

The Group is exposed to interest rate risk as it borrows funds at floating interest rates, the interest rates are directly linked to LIBOR and/or EURIBOR plus a margin 

overseas operations with a functional currency other than pounds sterling and to a lesser extent when contracting with clients in currencies other than pounds sterling.

based on the leverage ratio of the Group, the higher the leverage ratio the higher the margin on LIBOR and/or EURIBOR. The risk is managed by the Group maintaining 

an appropriate leverage ratio and through this ensuring that the interest rate is kept as low as possible.

F O R E I G N   C U R R E N C Y   R I S K   M A N A G E M E N T

The principal currency of the Group’s financial assets and liabilities is pounds sterling. The Group does, however, own trading subsidiaries based in Africa, Americas, 

The interest fluctuations are low which minimises the Group’s exposure to interest rate fluctuations. As a result, no hedging instruments have been put in place. 

Caribbean, Middle East, Asia, New Zealand and Europe which are denominated in a currency other than the principal currency. The Group manages exposure to foreign 

exchange rates by carrying out the majority of its transactions in the functional currency of the Group company in the jurisdiction in which it operates. 

The Group’s exposures to interest rates on financial assets and financial liabilities are detailed in the liquidity risk management section of this note.

The Group entities maintain assets in foreign currencies sufficient for regulatory capital purposes in each jurisdiction. The carrying amounts of the Group’s material 

I N T E R E S T   R A T E   R I S K   E X P O S U R E

foreign currency denominated monetary assets and monetary liabilities at the period end are as follows:

The following sensitivity analysis has been determined based on the floating rate liabilities.

Euro

United States Dollar

South African Rand

Swiss Franc

New Zealand Dollars

Singaporean Dollars

Pound Sterling

Total

(i)  Monetary assets comprise of cash and cash equivalents and trade and other receivables.

(ii)  Monetary liabilities comprise of loans and borrowings and trade and other payables.

F O R E I G N   C U R R E N C Y   R I S K   E X P O S U R E

Monetary Assets(i)

Monetary Liabilities(ii)

2018

£'000

10,459 

7,746 

1,192 

745 

13 

 – 

29,602 

49,757 

2017 

£'000 

3,786 

3,720 

792 

653 

 – 

 – 

2018

£'000

(3,020)

(1,484)

 – 

2017 

£'000 

(2,984)

(552)

(379)

(580)

(2,562)

 – 

(31)

 – 

 – 

18,040 

(86,163)

(119,982)

26,991 

(91,278)

(126,459)

The Group considers a reasonable interest rate movement in LIBOR to be 50 basis points based on recent historical changes to interest rates. If interest rates had 

been higher/lower by 50 basis points and all other variables were held constant, the Group’s loss for the year ended 31 December 2018 would decrease/increase by 

£357k (2017: £278k).

2 6 . 2 .   C R E D I T   R I S K   M A N A G E M E N T

Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in financial loss to the Group. The Group’s principal exposure to 

credit risk arises from the Group’s trade receivables from clients, work in progress, accrued income and cash and cash equivalents.

Trade receivables, work in progress and accrued income consist of a large number of customers, spread across diverse industries and geographical areas. The carrying 

amount of financial assets recorded in the historical financial information, which is net of impairment losses, represents the Group’s maximum exposure to credit risk 

as no collateral or other credit enhancements are held.

The Group manages credit risk by review at take-on around:

 > The risk of insolvency or closure of the customer’s business

 > Customer liquidity issues

 > General creditworthiness, including past default experience of the customer, and customer types

The following table illustrates Management’s assessment of the foreign currency impact on the year-end balance sheet and presents the possible impact on the 

Subsequently, customer credit risk is managed by each of the Group entities subject to the Group’s policies, procedures and controls relating to customer credit risk 

Group’s total comprehensive income for the year and net assets arising from potential changes in the Euro, United States Dollar, South African Rand, Swiss Franc, 

management. Outstanding customer receivables are monitored and followed up continuously. Provisions are made when there is objective evidence that the Group 

New Zealand Dollar and Singaporean Dollar exchange rates, with all other variables, particularly interest rates, remaining constant. A strengthening or weakening of 

will not be able to collect the debts or bill the customer. This evidence can include the following: indication that the customer is experiencing significant financial 

pounds sterling by 15% is considered an appropriate variable for the sensitivity analysis given the scale of foreign exchange fluctuations over the last three years.

difficulty or default, probability of bankruptcy, problems in contacting the customer, disputes with a customer, or similar factors. Analysis is done on a case by case 

Euro

United States Dollars

South African Rand

Swiss Franc

New Zealand Dollars

Singaporean Dollars

Total

Euro

United States Dollars

South African Rand

Swiss Franc

New Zealand Dollars

Singaporean Dollars

Total

Strengthening/
(weakening) of 
pound sterling

Effect on comprehensive income 
and net assets
2018 
£’000 

2017 
£’000 

+15%

+15%

+15%

+15%

+15%

+15%

(15%)

(15%)

(15%)

(15%)

(15%)

(15%)

1,116 

939 

179 

25 

2 

(5)

2,256

(1,116)

(939)

(179)

(25)

(2)

5 

120 

475 

62 

(286)

 – 

 – 

371

(120)

(475)

(62)

286 

 – 

 – 

(2,256)

(371)

basis in line with policies. The ageing of trade receivables and loss allowance at the reporting date is disclosed in note 13.

Cash and cash equivalents and interest receivable are held mainly with banks which are rated ‘A-’ or higher by Standard & Poor’s Rating Services or Fitch Ratings Ltd 

for long-term credit rating. 

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C O N T I N U E D

2 6 . F I N A N C I A L   I N S T R U M E N T S   C O N T I N U E D

2 6 . 2 .   C R E D I T   R I S K   M A N A G E M E N T  C O N T I N U E D

C R E D I T   R I S K   E X P O S U R E

The gross carrying amount of financial assets represents the maximum credit exposure. The maximum exposure to credit risk at the reporting date was as follows:

Trade receivables

Other receivables

Work in progress

Accrued income

Other financial assets

Cash and cash equivalents

Total 
2018 
£’000 

Loss 
allowance 
2018 
£’000 

Net 
2018 
£’000 

Total 
2017 
£’000 

Loss 
allowance 
2017 
£’000 

Net 
2017 
£’000 

19,801 

(3,659) 

16,142 

13,497 

(2,635) 

10,862 

5,420 

7,132 

9,334 

244 

32,457 

 – 

(48) 

(25) 

 – 

 – 

5,420 

7,084 

9,309 

244 

3,515 

5,855

8,052

64 

32,457 

16,164 

 – 

–

–

 – 

 – 

3,515 

5,855 

8,052 

64 

16,164 

74,388 

(3,732) 

70,656 

47,147

(2,635) 

44,512 

2018

Loans and borrowings(i)

Trade payables and accruals 

Deferred consideration for acquisitions

2017

Loans and borrowings(i)

Trade payables and accruals 

Deferred consideration for acquisitions

<3 months 
£’000 

3 – 12 months 
£’000 

1 – 5 years 
£’000 

>5 years 
£’000 

390 

1,952 

78,685 

15,903 

5,925 

22,218 

 – 

2,065 

4,017 

 – 

242 

78,927 

 – 

 – 

 – 

 – 

<3 months 
£’000 

3 – 12 months 
£’000 

1 – 5 years 
£’000 

>5 years 
£’000 

587 

58,770 

64,151 

10,190 

 – 

 – 

 – 

5,478 

1,379 

10,777 

64,248 

65,530 

 – 

 – 

 – 

 – 

Total 
contractual 
cash flow 
£’000 

81,027 

15,903 

8,232 

105,162 

Total 
contractual 
cash flow 
£’000 

123,508 

10,190 

6,857 

140,555 

For trade receivables, work in progress and accrued income the Group has determined that the application of IFRS 9 impairment requirements at 1 January 2018 

(i)  This includes the future interest payments not yet accrued and the repayment of capital upon maturity.

results in an additional allowance for impairment of £301k (see note 3.1.).

2 6 . 4 .   C A P I T A L   R I S K   M A N A G E M E N T

For the ageing of trade receivable and the provisions thereon at the year end, including the movement in the provision, see note 13.

to continue as going concerns while maximising the return to shareholders through the optimisation of the debt and equity balance.

The capital structure of the Group consists of shares, share premium and borrowings. The Group manages its capital to ensure that entities in the Group will be able 

2 6 . 3 .   L I Q U I D I T Y   R I S K   M A N A G E M E N T

As disclosed in note 23, the Group has a bank loan which requires it to meet leverage and interest cover covenants. In order to achieve the Group’s capital risk 

Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Group manages liquidity risk to maintain adequate reserves 

management objective, the Group aims to ensure that it meets financial covenants attached to bank borrowings. Breaches in meeting the financial covenants would 

by regular review around the working capital cycle using information on forecast and actual cash flows.

permit the lender to immediately recall the loan. In line with the loan agreement the Group tests compliance with the financial covenants on a quarterly basis.

Ultimate responsibility for liquidity risk management rests with the Board of Directors, which has established an appropriate liquidity risk management framework 

Individual regulated entities within the Group are subject to regulatory requirements to ensure adequate capital and liquidity to meet local requirements in Jersey, 

for the Management of the Group’s short, medium and long-term funding and liquidity Management requirements. Regulation in most jurisdictions also requires the 

Guernsey, Isle of Man, UK, USA, Switzerland, Netherlands, Luxembourg, Mauritius, South Africa and the Caribbean; all are monitored regularly to ensure compliance. 

Group to maintain a level of liquidity so the Group does not become exposed.

There have been no breaches of applicable regulatory requirements during the year.

L I Q U I D I T Y   A N D   I N T E R E S T   R I S K   T A B L E S

The Directors continue to review and improve the Group’s objectives, policies and processes for managing capital.

The tables detail the Group’s remaining contractual maturity for its financial liabilities with agreed repayment years. The tables have been drawn up based on the 

undiscounted cash flows of financial liabilities based on the earliest date on which the Group can be required to pay. The table includes both interest and principal cash 

2 6 . 5 .   C A R R Y I N G   A M O U N T   O F   F I N A N C I A L   A S S E T S   A N D   L I A B I L I T I E S

flows. To the extent that interest flows are floating rate, the undiscounted amount is derived from interest rates at the balance sheet date. The contractual maturity 

is based on the earliest date on which the Group may be required to pay.

Financial assets measured at amortised cost:

Trade receivables

Other receivables

Work in progress

Accrued income

Other financial assets

Cash and cash equivalents

Financial liabilities measured at amortised cost:

Loans and borrowings

Trade and other payables

Other financial liabilities

Notes

13

16.1

12

14

24.1

22

23

16.2

24.2

2018  
£’000 

2017  
£’000 

16,142 

10,862 

5,420 

7,084 

9,309 

244 

32,457 

70,656 

3,515 

5,855 

8,052 

64 

16,164 

44,512 

72,715 

119,705 

17,409 

10,098 

8,209 

6,443 

98,333 

136,246 

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2 7 .  S H A R E   C A P I T A L   A N D   R E S E R V E S

O R D I N A R Y   S H A R E S 

The Group’s ordinary shares are classified as equity. Incremental costs directly attributable to the issue of ordinary shares are recognised as a deduction from 

equity, net of any tax effects.

D I V I D E N D S 

Provision is made for the amount of any dividend declared, being appropriately authorised and no longer at the discretion of the entity, on or before the end of 

the reporting period but not distributed at the end of the reporting period. Interim dividends are recognised when paid.

O W N   S H A R E S

Own shares represent the shares of the Company that are unallocated and held by PLC EBT and previously share ownership trusts and EBT12 (together the “Trusts”). 

Own shares are recorded at cost and deducted from equity. When shares vest unconditionally, are cancelled or are reissued they  are transferred from the own 

shares reserve at their cost. Any consideration paid or received by the Trust for the purchase or sale of the Company’s own shares is shown as a movement in 

shareholders equity.

2 7 . 1 .   S H A R E   C A P I T A L

Authorised

300,000,000 Ordinary shares of £0.01 each 

Called up, issued and fully paid

110,895,327 Ordinary shares of £0.01 each

£’000 

3,000 

1,109 

Following a capital appointment of £1.5m from EBT12 to PLC EBT, 741,345 Ordinary shares in the Company were purchased and are held by PLC EBT and have been 

treated as own shares in accordance with IAS 32 ‘Financial Instruments’.

On 28 September 2018, the Company issued and admitted an additional 1,121,077 ordinary shares at fair value to satisfy the share consideration payable for its 

acquisition of Van Doorn, see note 17.2.

On 20 November 2018, the Company issued and admitted an additional 2,877,698 ordinary shares at fair value to satisfy the share consideration payable for its 

acquisition of Minerva, see note 17.1.

Movements in share capital

Balance at the beginning of the year

Issue of shares

Balance at the end of the year

Movements in share premium

Balance at the beginning of the year

Issue of shares

Balance at the end of the year

2 7 . 2 .   O W N   S H A R E S 

2018  
 £’000 

 – 

1,109 

1,109 

2018  
£’000 

 – 

94,599 

94,599 

The own share reserve comprises the costs of the Company’s shares held by the Group, these have been treated as own shares in accordance with IAS 32 ‘Financial 

Instruments’. Under the share exchange agreement (see note 27.1), the shares and loan notes held by EBT12 were converted into PLC shares and then sold for 

The Company was incorporated on 12 January 2018 with an authorised share capital of £10,000 divided into 1,000,000 shares of £0.01 each, of which 2 shares were 

£15.641 million upon IPO. Following the IPO, the PLC EBT was settled by capital appointments and now holds 741,345 Ordinary shares (0.7% of the issued share 

issued on incorporation at par. On 12 February 2018, the date of the IPO prospectus, a further 902,427 Ordinary Shares were issued, also at par.

capital) with a cost of £2.564 million (2017: £1k). 

Immediately prior to Admission, the Group undertook a reorganisation (the “Reorganisation”) of its corporate structure that resulted in the Company being the 

ultimate holding company of the Group and JTCGHL becoming a direct subsidiary of the Company.

In connection with the Reorganisation and the IPO Offer, the Company’s shareholders resolved by written resolution on 8 March 2018 that the authorised share 

capital  of  the  Company  be  increased  from  £10,000  divided  into  1,000,000  Ordinary  Shares  to  £3,000,000  divided  into  300,000,000  Ordinary  Shares  (known  as 

“PLC shares”).

The Reorganisation was effected pursuant to a Share Exchange Agreement made with the previous shareholders of, and holders of loan notes issued by, JTCGHL which 

was entered into on 14 March 2018.

At 1 January 2017

Movement

At 31 December 2017

Movement

At 31 December 2018

2 7 . 3 .   O T H E R   R E S E R V E S

C A P I T A L   R E S E R V E

JSOPs 
No. 

EBT12 
No. 

PLC EBT
No. 

 36,602 

 84,000 

 (7,480)

 – 

 29,122 

 84,000 

 – 

 – 

 – 

 (29,122)

 (84,000)

 741,345 

 – 

 – 

 741,345 

Under the Share Exchange Agreement, all of the shares in, and Loan Notes (save in the case of certain Loan Notes which were repaid prior to Admission) issued by 

This reserve is used to record the gains or losses recognised on the purchase, sale, issue or cancellation of the Company’s own shares, which may arise as a result of 

JTCGHL were transferred to the Company and the Company issued an additional 99,097,573 Ordinary Shares to such shareholders and noteholders following which 

transactions with employees or owners of the Group. 

the Company became the sole shareholder of JTCGHL. 

Completion of the Share Exchange Agreement took place immediately prior to Admission, being conditional upon the Board deciding to proceed with Admission and 

The translation reserve comprises all foreign currency differences arising from the translation of the financial statements of foreign operations.

T R A N S L A T I O N   R E S E R V E

any necessary prior regulatory consents being obtained.

On 14 March 2018, the Directors authorised the issue of 99,097,573 Ordinary shares at par for the Reorganisation and a further 6,896,552 Ordinary shares at par for 

The accumulated profit and loss reserve includes all current and prior year accumulated profits and losses and share-based employee remuneration.

A C C U M U L A T E D   P R O F I T S

the IPO Offer and Admission. 

The IPO Offer comprised of the sale by Original Shareholders of 77,173,702 Ordinary shares and 6,896,552 New Ordinary Shares at £2.90 per share, raising gross 

proceeds of £243.8m. These were admitted to the Official List of the UK Listing Authority with a Premium Listing and approval to trade on the Main Market of the 

London Stock Exchange.

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N O T E S   T O   T H E   C O N S O L I D A T E D   F I N A N C I A L   S T A T E M E N T S
C O N T I N U E D

S E C T I O N   6   –   O T H E R   D I S C L O S U R E S

The difference between the total current tax shown and the amount calculated by applying the standard rate of Jersey income tax to the loss before tax is as follows:

2 8 .   I N C O M E   T A X   E X P E N S E

C U R R E N T   T A X

Loss on ordinary activities before tax

Current tax is the expected tax payable or receivable on the taxable income or loss for the period using tax laws enacted or substantively enacted at the balance 

Tax on loss on ordinary activities at standard Jersey income tax rate of 10% (2017: 10%)

sheet date, and any adjustment to tax payable in respect of previous years.

D E F E R R E D   T A X

Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amounts of assets and liabilities in the financial statements 

and the corresponding tax bases used in the computation of taxable profit, and is accounted for using the balance sheet liability method. Deferred tax liabilities 

Effects of:

Results from tax exempt entities (Jersey company)

Results from tax exempt entities (Foreign company)

Foreign taxes not at Jersey rate

are generally recognised for all taxable temporary differences and deferred tax assets are recognised to the extent that it is probable that taxable profits will be 

Depreciation in excess of capital allowances (Jersey company)

available against which deductible temporary differences can be utilised. Such assets and liabilities are not recognised if the temporary difference arises from 

the initial recognition of goodwill or from the initial recognition (other than in a business combination) of other assets and liabilities in a transaction that affects 

neither the taxable profit nor the accounting profit.

The carrying amount of deferred tax assets is reviewed at the end of each reporting period and reduced to the extent that it is no longer probable that sufficient 
taxable profits will be available to allow all or part of the asset to be recovered.

Deferred tax is calculated using tax rates that are expected to apply when the liability is settled or the asset realised using tax rates enacted or substantively 

enacted at the balance sheet date.

The measurement of deferred tax liabilities and assets reflects the tax consequences that would follow from the manner in which the Group expects, at the end 

of the reporting period, to recover or settle the carrying amount of its assets and liabilities.

Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current tax liabilities and when they relate 

to income taxes levied by the same taxation authority and the Group intends to settle its current tax assets and liabilities on a net basis.

Depreciation in excess of capital allowances (Foreign company)

Temporary difference arising on amortisation of customer contracts

Non-deductible expenses

Additional provisions

Consolidation adjustments

Other differences

Total tax charge for the year

C U R R E N T   T A X   A N D   D E F E R R E D   T A X   F O R   T H E   Y E A R

Reconciliation of effective tax rates

Current and deferred tax are recognised in the consolidated income statement, except when they relate to items that are recognised in other comprehensive income 

Tax on loss on ordinary activities

or directly in equity, in which case, the current and deferred tax are also recognised in other comprehensive income or directly in equity respectively. Where current 

Effect of:

tax or deferred tax arises from the initial accounting for a business combination, the tax effect is included in the accounting for the business combination.

Current tax expense

Jersey tax on current year profits

Foreign company taxes on current year profits

Deferred tax expense (see note 29)

Jersey origination and reversal of temporary differences

Temporary movements in relation to customer contracts

Foreign company origination and reversal of temporary differences

 Total tax charge for the year

2018  
£’000 

2017  
£’000 

587 

1,463 

2,050 

110 

(389)

(43)

(322)

300 

982 

1,282 

7 

(172)

(34)

(199)

1,728 

1,083 

Results from tax exempt entities (Jersey company)

Results from tax exempt entities (Foreign company)

Foreign taxes not at Jersey rate

Depreciation in excess of capital allowances (Jersey company)

Depreciation in excess of capital allowances (Foreign company)

Temporary difference arising on amortisation of customer contracts

Non-deductible expenses

Additional provisions

Consolidation adjustments

Other differences

Effective tax rate

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2018  
£’000 

2017  
£’000 

(2,129)

(3,562)

(213)

(356)

1,073 

1,280 

(87)

788 

110 

(43)

(389)

72 

200 

173 

44 

1,728 

(144)

569 

6 

(34)

(172)

17 

 – 

(101)

18 

1,083 

2018  
£’000 

2017  
£’000 

10.00% 

10.00% 

(50.67%)

(35.93%)

4.11% 

4.05% 

(37.19%)

(15.96%)

(5.19%)

(0.17%)

18.36% 

2.02% 

0.95% 

4.82% 

(3.36%)

(0.49%)

(9.44%)

(8.15%)

0.00% 

2.82% 

(2.06%)

(0.51%)

(81.58%)

(30.42%)

Income tax expense computations are based on the jurisdictions in which profits were earned at prevailing rates in the respective jurisdictions.

The Company is subject to Jersey income tax at the general rate of 0%, however, the majority of the Group’s profits are reported in Jersey by Jersey financial services 

companies where the applicable income tax rate is 10%. It is therefore appropriate to use this rate for reconciliation purposes.

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
N O T E S   T O   T H E   C O N S O L I D A T E D   F I N A N C I A L   S T A T E M E N T S
C O N T I N U E D

2 9 .   D E F E R R E D   T A X A T I O N

The deferred taxation (assets) and liabilities recognised in the financial statements are set out below:

Intangible assets

Other origination and reversal of temporary differences

Deferred tax assets

Deferred tax liabilities

The movement in the year is analysed as follows:

Intangible assets

Balance at the beginning of the year

Recognised through acquisitions

Recognised in income statement

Foreign exchange (to other comprehensive income)

Balance at 31 December 

Other origination and reversal of temporary differences

Balance at the beginning of the year

Recognised in income statement

Balance at 31 December 

At 31 December 2018 and 31 December 2017 the Group recognised all material deferred tax assets and liabilities.

2018  
£’000 

5,869

6 

2017  
£’000 

2,817 

(61)

5,875 

2,756 

(135)

6,010

5,875

2018 
£'000 

2,817 

3,327 

(389)

114 

(61)

2,817

2,756

2017 
£'000 

1,022 

1,947 

(172)

20 

5,869 

2,817 

(61)

67 

6 

(33)

(28)

(61)

3 0 . P R O V I S I O N S

Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of resources will 

be required to settle the obligation, and a reliable estimate can be made of the amount of the obligation. 

The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at the end of the reporting period, taking 

into account the risks and uncertainties surrounding the obligation. If the impact of the time value of money is material, provisions are determined by discounting 

the  expected  future  cash  flows  at  a  pre-tax  rate  that  reflects  current  market  assessments  of  the  time  value  of  money  and  the  risks  specific  to  the  liability. 

The unwinding of the discount is recognised as a finance cost in the consolidated income statement.

O N E R O U S   C O N T R A C T S 

Present obligations arising under onerous contracts are recognised and measured as provisions. An onerous contract is considered to exist where the Group has a 

contract under which the unavoidable costs of meeting the obligations under the contract exceed the economic benefits expected to be received from the contract. 

D I L A P I D A T I O N S

The  Group  has  entered  into  leases  for  rental  agreements  in  different  countries.  The  estimated  cost  of  the  dilapidations  amount  payable  at  the  end  of  each 

tenancy,  unless  specified,  is  generally  estimated  by  reference  to  the  square  footage  of  the  building  and  in  consultation  with  local  property  agents,  landlords 
and prior experience. Having estimated the likely amount due, a country specific discount rate is applied to calculate the present value of the expected outflow. 

The discounted dilapidation cost has been capitalised against the leasehold improvement asset in accordance with IAS 16. 

At 1 January 2017

Additions

Unwind of discount

Amounts utilised

At 31 December 2017

Additions

Unwind of discount

Amounts utilised

Impact of foreign exchange

At 31 December 2018

Analysis of total provisions: 

Amounts falling due within one year

Amounts falling due after more than one year

Total

D I L A P I D A T I O N S   P R O V I S I O N

Dilapidation 
provisions 
£’000 

Onerous lease 
provisions 
£’000 

159 

471 

–

(159)

471 

422 

28 

– 

7 

928 

186 

223 

8 

(55)

362 

334 

12 

(210)

13 

511 

2018  
£’000 

401 

1,038

1,439 

Total 
£’000 

345 

694 

8 

(214)

833 

756 

40 

(210)

20 

1,439

2017  
£’000 

187

646

833 

As part of the Group’s property leasing arrangements there are a number of leases which include an obligation to remove any leasehold improvements (thus returning 

the premises to an agreed condition at the end of the lease) and to restore wear and tear by repairing and repainting. The provisions are expected to be utilised when 

the leases expire or upon exit.

O N E R O U S   L E A S E   P R O V I S I O N S

As at 31 December 2018, the Group has identified onerous leases for premises in Jersey, Guernsey and Switzerland. The provision is calculated as the net present value 

of the cost of the leases less the income from any known sub-leases.

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N O T E S   T O   T H E   C O N S O L I D A T E D   F I N A N C I A L   S T A T E M E N T S
C O N T I N U E D

3 1 . O P E R A T I N G   L E A S E S

The Group principally enters into operating leases for the rental of buildings and equipment. Rentals payable under such leases are charged to the consolidated 

income statement on a straight-line basis over the term of the relevant lease except where another more systematic basis is more representative of the time 

pattern in which economic benefits from the leased assets are consumed. When an operating lease is terminated before the lease period has expired, any payment 

required to be made to the lessor by way of penalty is recognised as an expense in the period in which termination takes place. Any incentives received from the 

lessor in relation to operating leases are recognised as a reduction of rental expense over the lease term on a straight-line basis.

Group as lessee

Total lease payments under operating leases recognised as an expense

2018  
£’000 

2017  
£’000 

3,587 

3,188 

3 3 .  C A S H   F L O W   I N F O R M A T I O N

O P E R A T I N G   C A S H   F L O W S

Operating profit

Adjustments for:

Depreciation of property, plant and equipment

Amortisation of intangible assets

Share-based payment expense

Foreign exchange

2018 
£'000 

629 

943 

3,694 

443 

557 

2017 
£'000 

6,753 

1,052 

1,842 

517 

257 

Operating cash flows before movements in working capital 

6,266 

10,421 

N O N - U N D E R L Y I N G   I T E M S   W I T H I N   N E T   C A S H   F R O M   O P E R A T I N G   A C T I V I T I E S

Net cash from operating activities

Non-underlying items:

Capital distribution from EBT12

IPO costs

Acquisition and integration costs

Office closures

Other

Total non-underlying items within net cash from operating activities

Underlying net cash from operating activities

2018 
£'000 

2017 
£'000 

6,488 

10,020 

7,543 

954 

4,024 

56 

93 

–

54 

1,142 

625 

388 

12,670 

2,209 

19,158 

12,229 

At the balance sheet date, the Group had outstanding commitments for future minimum lease payments under non-cancellable operating leases, which fall due 

as follows:

Within one year

In the second to fifth years inclusive

After five years

2018 
£'000 

3,499 

10,109 

24,090 

37,698 

2017 
£'000 

3,196 

10,736 

19,159 

33,091 

The Group has entered into leases for rental agreements in different countries. Leases are negotiated for a variety of terms over which rentals are fixed with break 

clauses and options to extend for further periods at the prevailing market rate. Any lease incentives are spread over the term of the lease. The break dates for the 

lease agreements vary.

The Group has also entered into commercial leases on certain motor vehicles and items of office equipment. These leases have an average life of between three and 

five years with renewal options included in certain contracts.

3 2 . F O R E I G N   C U R R E N C Y

The individual financial statements of each Group company are presented in the currency of the primary economic environment in which it operates (its functional 

currency). For the purpose of the consolidated financial statements, the results and financial position of each Group company are expressed in pounds sterling, which 

is the functional currency of the Company, and the presentation currency for the consolidated financial statements.

In  preparing  the  financial  statements  of  the  individual  companies,  transactions  in  currencies  other  than  the  entity’s  functional  currency  (foreign  currencies)  are 

recognised at the rates of exchange prevailing on the dates of the transactions.

At each balance sheet date, monetary assets and liabilities that are denominated in foreign currencies are retranslated at the rates prevailing at that date. Non-

monetary items carried at fair value that are denominated in foreign currencies are translated at the rates prevailing at the date when the fair value was determined. 

Non-monetary items that are measured in terms of historical cost in a foreign currency are not retranslated. Exchange differences are recognised in the consolidated 

income statement in the year in which they arise.

For the purpose of presenting consolidated financial statements, the assets and liabilities of the Group’s operations with a functional currency other than pounds 

sterling are translated at exchange rates prevailing on the balance sheet date.

Income and expense items are translated at the average exchange rates for the year, unless exchange rates fluctuate significantly during that year, in which case the 

exchange rates at the date of transactions are used.

Income and expense items relating to entities acquired during the financial year are translated at the average exchange rate for the period under the Group’s control. 

Exchange differences arising, if any, are recognised in other comprehensive income and accumulated in equity in the translation reserve.

Any goodwill arising on the acquisition of a foreign operation subsequent to 1 July 2014 and any fair value adjustments to the carrying amounts of assets and liabilities 

arising on the acquisition are treated as assets and liabilities of the foreign operation and translated at the spot rate of exchange at the reporting date.

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C O N T I N U E D

3 3 .  C A S H   F L O W   I N F O R M A T I O N  C O N T I N U E D

F I N A N C I N G   A C T I V I T I E S

Changes in liabilities arising from financing activities:

At 1 January 2018

Cash flows:

Acquired on acquisition

Drawdowns

Repayments

Loan notes settled on IPO

Accrual of loan note interest

Other non-cash movements(i)

At 31 December 2018

Finance leases 
due within  
one year 
£’000 

Finance leases 
due after  
one year 
£’000 

Borrowings 
due within 
one year 
£’000 

Borrowings 
due after 
one year 
£’000 

Total 
£’000

–

5 

–

–

–

–

–

5 

–

56,364 

63,341 

119,705 

48 

–

–

–

–

53 

72,960 

72,960 

(18)

(56,000)

(689)

(56,707)

–

–

–

30 

–

–

314 

678 

(62,202)

(62,202)

48 

48 

(1,456)

(1,142)

72,002 

72,715 

(i) 

 Other non-cash movements include the fair value adjustment on the loan note extinguishment, amortisation of loan arrangement fees and foreign exchange movement.

N E T   D E B T

Bank loans

Finance leases

Other loans 

Trapped cash(i)

Committed capital distributions(ii)

Less: Cash and cash equivalents

Total net debt

Notes

23 

23 

23 

2018 
£'000 

2017 
£'000 

(71,494)

(55,522)

(35)

(1,186)

(2,294)

(6,103)

–

(2,028)

(1,127)

–

32,457 

16,164 

(48,655)

(42,513)

3 4 .   R E L A T E D   P A R T Y   T R A N S A C T I O N S

Balances  and  transactions  between  the  Company  and  its  subsidiaries,  which  are  related  parties,  have  been  eliminated  on  consolidation  and  are  not  disclosed  in 

this note.

3 4 . 1 .   K E Y   M A N A G E M E N T   P E R S O N N E L

The Group has defined key Management personnel as Directors and members of senior Management who have the authority and responsibility to plan, direct and 

control the activities of the Group. The remuneration of key Management personnel in aggregate for each of the specified categories is as follows:

Salaries and other short-term employee benefits

Capital distribution from EBT12

Post-employment and other long-term benefits

Share-based payments

Total payments

2018 
£'000 

2017 
£'000 

1,795 

1,217 

841

66 

194 

2,896 

–

60 

218 

1,495 

3 4 . 2 .   O T H E R   R E L A T E D   P A R T I E S   T R A N S A C T I O N S 

During the year, the Group was charged by CBPE Capital LLP (“CBPE”), the Group’s private equity partners up to the point of the IPO; £10k for the provision of Non-

Executive Directors (2017: £50k) and £5k for associated travel and expenses (2017: £24k). See note 23 for the Investor loan notes previously held by CBPE Capital 

LLP which were repaid during the year.

Loan receivable balances due from related undertakings are disclosed in note 24.1. 

Northpoint Latam Limited (“NPL”), a related party due to common directorships, previously acted as agent for the referral of new business to provide support services 

to Group offices in Latin America and North America. In accordance with a letter of agreement from JTC (BVI) Limited (“JTCBVI”) to NPL, JTCBVI agreed to cover any 

and all costs in relation to the services provided by NPL. These included operating costs, third party administration and commissions paid. There are no costs in the 

current year as the Group closed its direct operations in Latin America at the end of 2017 and the arrangement ceased (2017: £1.24m). 

The Group’s associate, KIG (see note 21), has provided £799k of services to Group entities during the year (2017: £182k).

(i)  Trapped cash represents the minimum cash balance to be held to meet regulatory capital requirements.

(ii)  Committed capital distribution from EBT12 to employees.

3 4 . 3 .   P A R E N T   A N D   U L T I M A T E   C O N T R O L L I N G   P A R T Y

Prior to admission to the London Stock Exchange, there was no ultimate controlling party as shares were held by both CBPE and Management. Following the IPO, the 

Company is the new ultimate controlling party of the Group.

3 5 .   G R O U P   E N T I T I E S

Detailed below is a list of subsidiaries of the Company at 31 December 2018 which, in the opinion of Management, principally affect the profit or the net assets of 

the Group. The Group owns 100% of the ordinary share capital of all subsidiaries within the Group, with 100% voting power held.

Name of subsidiary

Country of incorporation and place of business

JTC Group Holdings Limited

JTC Group Limited

JTC (Jersey) Limited

JTC Fund Solutions (Jersey) Limited

JTC Trust & Corporate Services Limited

JTC (UK) Limited

JTC Fund Services (UK) Limited

JTC Fiduciary Services (UK) Limited

JTC Miami Corporation

JTC Trustees (USA) Ltd

Jersey

Jersey

Jersey

Jersey

Jersey

United Kingdom

United Kingdom

United Kingdom

United States

United States

JTC Fund Solutions (Guernsey) Limited

Guernsey, Channel Islands

Activity

Holding

Head office services

Trading

Trading

Trading

Trading

Trading

Trading

Trading

Trading

Trading

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C O N T I N U E D

I N V E S T O R   R E L A T I O N S   I N F O R M A T I O N

3 5 .   G R O U P   E N T I T I E S  C O N T I N U E D

Name of subsidiary

Country of incorporation and place of business

JTC Global AIFM Solutions Limited

Guernsey, Channel Islands

JTC Fund Solutions RSA (Pty) Ltd

Caledonia Accounting Services Pte Ltd

South Africa

Singapore

JTC Fiduciary Services (Singapore) Pte Limited

Singapore

JTC (BVI) Limited

JTC (Luxembourg) S.A.

JTC Luxembourg Holdings S.à r.l.

JTC Signes Services SA

JTC Signes S.à r.l.

JTC Global AIFM Solutions SA

JTC (Geneva) Sàrl

JTC (Suisse) SA

JTC Trustees (Suisse) Sàrl

JTC Trust Company (Switzerland) SA

JTC Trustees (IOM) Limited

JTC (Netherlands) B.V.

Autumn Productions B.V.

JTC Holdings (Netherlands) B.V.

Van Doorn CFJ B.V.

British Virgin Islands

Luxembourg

Luxembourg

Luxembourg

Luxembourg

Luxembourg

Switzerland

Switzerland

Switzerland

Switzerland

Isle of Man

Netherlands

Netherlands

Netherlands

Netherlands

JTC Trust Company (New Zealand) Limited

New Zealand

JTC (Cayman) Limited

JTC Fund Services (Cayman) Ltd

JTC (Mauritius) Limited

JTC Fiduciary Services (Mauritius) Limited

JTC Corporate Services (DIFC) Limited

Cayman Islands

Cayman Islands

Mauritius

Mauritius

Dubai

Activity

Trading

Trading

Trading

Trading

Trading

Trading

Holding

Trading

Trading

Trading

Trading

Trading

Trading

Trading

Trading

Trading

Trading

Holding

Trading

Trading

Trading

Trading

Trading

Trading

Trading

C O M P A N Y

I N V E S T O R   R E L A T I O N S

David Vieira 

Chief Communications Officer 

JTC House 

28 Esplanade  

St Helier  

Jersey 

JE4 2QP 

Email David.vieira@jtcgroup.com 

Call +44 1534 816 246

M E D I A   R E L A T I O N S

David Vieira 

Chief Communications Officer 

JTC House  

28 Esplanade  
St Helier  

Jersey  

JE4 2QP 

Email David.vieira@jtcgroup.com 

Call +44 1534 916 246

C O M P A N Y   S E C R E T A R Y

JTC (Jersey) Limited 

JTC House  

28 Esplanade  

St Helier  

Jersey  

JE4 2QP 

Email jtc@jtcgroup.com 

Call +44 1534 700 000

R E G I S T R A R

3 6 .   E V E N T S   O C C U R R I N G   A F T E R   T H E   R E P O R T I N G   P E R I O D

Computershare Investor Services (Jersey) Limited 

There have been a number of subsequent events from 31 December 2018 to the date of issue of these financial statements. They are as follows:

 > On 12 February 2019, JTC entered into an outsourcing and a facilitation and referral agreement with Sackville Bank and Trust Company Limited 

(“Sackville”) for the referral of Sackville’s clients to JTC as a replacement provider of the trust, custody and administration services. Total compensation is 

expected to be between USD $1.2 million and $1.4 million.

 > On 25 March 2019, JTC signed a sale and purchase agreement to acquire 100% of the share capital of Exequtive Partners S.A (“Exequtive”) for a 

maximum total consideration of ¤34 million, part of which is contingent on Exequtive meeting certain EBITDA and revenue targets. Exequtive is a 

privately owned Luxembourg-based provider of domiciliation and corporate administration services. The acquisition was funded using cash, drawing 

¤17.9 million from our existing bank facilities and by the issuance of 1,925,650 PLC shares.

 > On 1 April 2019, JTC entered into a facilitation and referral agreement with Aufisco B.V. and Oak Tree Management B.V. for the referral of their clients to 

JTC as a replacement provider of the trust and administration services. Total estimated compensation is expected to be up to a maximum of ¤2 million.

Queensway House  

Hilgrove Street 

St Helier  
Jersey 

JE1 1ES 

Call +44 370 707 4040

A D V I S O R S

F I N A N C I A L   A D V I S O R S

Zeus Capital Limited 

10 Old Burlington Street 

Mayfair  

London  

W1S 3AG  

United Kingdom 

Email info@zeuscapital.co.uk 

Call +44 203 829 5000

Numis Securities Limited 

The London Stock Exchange Building  

10 Paternoster Square  

London  

EC4M 7LT 

Email mail@numis.com 
Call +44 20 7260 1000

A U D I T O R S

PricewaterhouseCoopers CI LLP 

37 Esplanade  

St Helier 

Jersey  

JE1 4XA 

Call +44 1534 838200

F I N A N C I A L   P U B L I C   R E L A T I O N S

Camarco 

107 Cheapside  

London  

EC2V 6DN 

United Kingdom 

Email info@camarco.co.uk 

Call +44 20 3757 4980

B A N K E R S

The Royal Bank of Scotland International Limited 
71 Bath Street  

St Helier 

Jersey 

JE4 8PJ 

Call +44 1534 285200

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D E F I N E D   T E R M S

B O A R D

C O S O - E R M   F R A M E W O R K

E U R I B O R

G F S C

L S E

The following list of defined terms is not intended 

The Board of JTC PLC

The Committee of Sponsoring Organisation’s 

Euro Interbank Offered Rate

The Guernsey Financial Services Commission

London Stock Exchange 

to be an exhaustive list of definitions, but 

provides a list of the defined terms used in this 

B R E X I T

Enterprise Risk Management-Integrated Framework

Annual Report

Brexit is the withdrawal of the United Kingdom 

C R S

from the European Union

Common Reporting Standard

A D VA N C E   T O   B U Y

Advance to Buy, or the ‘A2B’ programme has been 

C A G R

created to help staff purchase JTC shares directly, 

Compounded Annual Growth Rate

independent of eligibility or participation in other 

C R O

Chief Risk Officer 

F A T C A

G S C

The Foreign Account Tax Compliance Act

Global Service Centre

L T I P

Long-Term Incentive Plan

F C A

H N W   /   U H N W

L T M

Financial Conduct Authority 

High Net Worth individual(s) / Ultra High Net 

Last twelve months

F D I

Worth individual(s) 

parts of the Ownership for All programme (e.g. 

C A P I T A L   E M P L O Y E D

C S R

Foreign Direct Investment

I A S B

the EBT, DBSP or PSP)

Total of Working Capital (WC) in the Balance 

Corporate Social Responsibility

International Accounting Standards Board

A D J U S T E D   D I L U T E D   E P S

Intangibles (including acquisition related and 

C S S F

Sheet, Property, Plant and Equipment and 

F I R S T   T R A D I N G   D A T E

14 March 2018, the date on which trading in the 

I C S

Underlying EPS is adjusted to remove the charge 

other assets)

The Luxembourg Commission for the Supervision of 

Offer Shares of the Company on the premium 

Institutional Client Services 

the Financial Sector or Commission de Surveillance 

listing segment of the Official List of the FCA and 

for amortisation of customer contracts, other gains 

and losses, share of profits from equity accounted 
investees, amortisation of loan arrangement fees 

C A P I T A L   E X P E N D I T U R E   ( C A P E X )

du Secteur Financier

Investment in property, plant, equipment and 

and unwinding of NPV discounts on liabilities

software not related to acquisitions

D B S P

trading on the main market of the London Stock 
Exchange commenced

I F R S

International Financial Reporting Standards as 

adopted by the European Union

M   &   A 

Merger and acquisition

M A N A G E M E N T

The Directors of JTC Group Holdings Limited 

M E E M

Multi-period excess earnings method financial 
valuation model

Deferred Bonus Share Plan

F R C

M I N E R VA 

A E O I

C A S H   C O L L E C T I O N   / 

Automatic Exchange of Information

C O N V E R S I O N

E B I T

A I F M D

compared with EBITDA

The Alternative Investment Fund Managers 

E B I T D A

The ratio of net cash from operating activities 

Profit / (loss) before interest and tax

Financial Reporting Council

I F R S   I C

Minerva Holdings Limited and MHL Holdings SA 

F T Es

Full-Time Equivalents

IFRS Interpretations Committee

I L M

M L R O   /   M L C O 

Money Laundering Reporting Officer / Money 

The organisation formerly known as the Institute of 

Laundering Compliance Officer

Directive (2011/61/EU)

C B P E   C A P I T A L   L L P

Profit / (loss) from operating activities before 

F V O C I

Leadership and Management

A M L 

Anti-Money Laundering

partner from 2012 to 2018)

E B T 1 2

F V T P L

I P O

Initial Public Offering

Close Brothers Private Equity (JTC’s private equity 

depreciation, amortisation, interest and tax

Fair value through other comprehensive income

C C O

Jersey Trust Company Employee Benefit Trust 2012

Fair value through profit and loss

N A C T

New Amsterdam Cititrust B.V.

N E T   D E B T

A L T E R N A T I V E   P E R F O R M A N C E 

Chief Commercial Officer

M E A S U R E   ( A P M )

A financial measure of historical or future financial 

C E O

performance, financial position or cash flows, other 

Chief Executive Officer 

than a financial measure defined or specified in the 

applicable financial reporting framework

C F O

E C L

Expected Credit Loss

E 4 A

F X

Foreign exchange

I S A E   3 4 0 3 

Total debt and total committed capital 

Assurance standard developed by the International 

distributions less cash and cash equivalents

Auditing and Assurance Standards Board and 

supported by the International Federation 

N E T   L E V E R A G E

G B P ,   £   O R   S T E R L I N G

of Accountants. 

Total net debt divided by underlying EBITDA (for 

the LTM at average FX rates) adjusted for proforma 

‘Equity for All’ – JTC’s programme to promote wide 

The lawful currency of the United Kingdom

A R T I C L E S   O F   A S S O C I A T I O N

G D P R

organisation’s controls

The Articles of Association of the Company

C F T

E P S

The General Data Protection Regulation 

N P V

Combatting the Financing of Terrorism

Earnings Per Share

(2016/679) on data protection and privacy for all 

Type II: Documenting over a period of time 

Net Present Value

Chief Financial Officer 

employee share ownership in the Company 

Type I: Documenting a ‘snapshot’ of the 

contribution from acquisitions and synergies

A U D I T   A N D   R I S K   C O M M I T T E E

The Audit and Risk Committee of the Board of 

C G U

E S G

the European Economic Area.

managed over time.

for all individuals within the European Union and 

(typically 6 months) showing controls have been 

the Company

B A M L 

Cash Generating Unit

Environmental, Social and Governance

C I M A

E U R   O R   ¤

The general meeting of the Company

The Jersey Financial Services Commission

G E N E R A L   M E E T I N G

J F S C

the Company

N O M I N A T I O N   C O M M I T T E E

The Nomination Committee of the Board of 

Bank of America Merrill Lynch Wealth 

The Cayman Islands Monetary Authority

The single currency introduced at the start of 

Management’s International Trust and Wealth 

Structuring business

C O

Compliance Officer

B E P S

The Base Erosion and Profit Shifting Project of 

C O M P A N Y

the OECD

JTC PLC 

the third stage of the European Economic and 

Monetary Union pursuant to the Treaty on the 

functioning of the European Community, as 
amended from time to time

G R O U P

L I B O R

N O N - U N D E R L Y I N G   I T E M S

These are certain one-off charges or non-recurring 

The Company and its subsidiaries from time 

The London Inter-bank Offered Rate is an average 

credits that have a material impact on the Group’s 

to time

G H B 

Group Holdings Board 

value of the interest-rate which is calculated from 
estimates submitted by the leading global banks on 

financial results. They represent items of income 
or expenditure that are not of an operational 

a daily basis

nature do not represent the core operating results 

and based on their significance in size or nature 

and are presented separately to provide further 

understanding about the performance of the Group.

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C O N T I N U E D

O E C D

T S R

Organisation for Economic Co-operation 

Total Shareholder Return

and Development

O 4 A

U N D E R L Y I N G   E B I T D A

EBITDA excluding one-off charges or non-recurring 

Ownership for All, the evolution of JTC’s shared 

credits within operating expenses that are non-

ownership programme for all employees post IPO

underlying

P I I

U N D E R L Y I N G   E B I T D A   M A R G I N

Professional Indemnity Insurance

Underlying EBITDA divided by revenue, and is 

expressed as a percentage

P L C   E B T

JTC PLC Employee Benefit Trust

U N D E R L Y I N G   E A R N I N G S 

P C S

Private Client Services

P D M R

P E R   S H A R E

Underlying profit / (loss) for the year divided by 

the weighted-average number of basic shares for 

the period

Person Discharging Managerial Responsibility

U N D E R L Y I N G   G R O S S   P R O F I T

P R O F O R M A

Gross profit (being revenue less direct staff and 

other direct costs) excluding one-off charges or 

Taking into account a full year’s trading

non-recurring credits that are non-underlying

P S P

Performance Share Plan

P W C

PricewaterhouseCoopers CI LLP

U N D E R L Y I N G   G R O S S 

P R O F I T   M A R G I N

Underlying gross profit divided by revenue, and is 

expressed as a percentage

U N D E R L Y I N G   P R O F I T   /   ( L O S S ) 

R E C O M M E N D A T I O N   F O R 

F O R   T H E   Y E A R

S I G N I N G   ( R F S )

Loss for the year excluding one-off charges or non-

JTC internal control tool ensuring that decisions 

recurring credits within operating expenses, other 

made by the business are thoroughly documented, 

gains and finance costs that are non-underlying

reviewed and approved at an appropriate level on a 

‘six-eyes’ basis

U B O

Ultimate Beneficial Owner

R E M U N E R A T I O N   C O M M I T T E E

The Remuneration Committee of the Board of 
the Company

U S D   O R   $

The lawful currency of the United States

S H A R E S

U K   C O R P O R A T E   G O V E R N A N C E 

The Ordinary Shares in the capital of the Company

C O D E   O R   T H E   C O D E

The UK Corporate Governance Code 2016

S H A R E H O L D E R

Any holder of Ordinary Shares at any time

VA N   D O O R N 

Van Doorn CFS B.V. 

S M E

Small and Medium sized Enterprise

W A C C

Weighted Average Cost of Capital

S T E P

Society of Trust and Estate Practitioners

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Consultancy, design and production
www.luminous.co.uk

Design and production

www.luminous.co.uk

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S T   H E L I E R
J E R S E Y
J E 2   3 Q A
C H A N N E L   I S L A N D S

J T C G R O U P . C O M