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Kansas City Life Insurance Company

kcli · OTC Financial Services
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Industry Insurance - Life
Employees 443
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FY2009 Annual Report · Kansas City Life Insurance Company
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KANSAS CITY LIFE INSURANCE COMPANY

Standing 
Strong

KANSAS CITY LIFE INSURANCE COMPANY
HOME OFFICE: KANSAS CITY, MISSOURI

2009

Annual Report

Message from the President

Stockholder Information

STOCKHOLDER INFORMATION

Despite the economic effects of what has been called the 
“Great Recession,” Kansas City Life Insurance Company 
continues to maintain a strong position – one that is as solid 
today as it has been in the Company’s 114-year history.

The scope of the latest recession has touched virtually every 
company across the globe. But what separates Kansas City 
Life from its competitors is that it has never deviated from its 
plan to deliver sound financial protection to its customers and 
value to its shareholders.

This quiet consistency is a core element of the Company’s 
unwavering promise to provide Security Assured. The 
Company’s commitment 
to Security Assured has 
guided it for generations. 
Today, that commitment has 
positioned Kansas City Life 
to grow organically while 
also exploring opportunities 
to expand. 

“The Company has never deviated from its plan to 
deliver sound financial protection to its customers 
and value to its shareholders.”

R. Philip Bixby
President, Chief
Executive Officer and 
Chairman of the Board 

I am pleased to report that 
the Company generated 
$10.7 million in net 
income or $0.93 per share during 2009. This is a significant improvement over 2008. Much of the 
improvement can be attributed to two factors: decreased realized investment losses, which declined 
$42.2 million, and a strong increase in insurance revenues of $5.5 million. Insurance revenues 
improved due to sales of new individual life products at the Company’s final expense subsidiary,  
Old American Insurance Company, and increased sales of immediate annuity products.

CORPORATE HEADQUARTERS

Kansas City Life Insurance Company
3520 Broadway
Post Office Box 219139
Kansas City, MO 64121-9139
Telephone: 816-753-7000 
Fax: 816-753-4902
Internet: http://www.kclife.com
E-mail: kclife@kclife.com

NOTICE OF ANNUAL MEETING

The annual meeting of stockholders will be held at 9 a.m. Central Time on Thursday, April 22, 2010, at 
Kansas City Life's corporate headquarters.

TRANSFER AGENT

William A. Schalekamp, Secretary
Kansas City Life Insurance Company
Post Office Box 219139
Kansas City, MO 64121-9139

10-K REQUEST

Stockholders may request a free copy of Kansas City Life’s Form 10-K, as filed with the Securities and 
Exchange Commission, by writing to Secretary, Kansas City Life Insurance Company.

SECURITY HOLDERS

As of January 31, 2010, Kansas City Life had approximately 2,500 security holders, including  
individual participants in security position listings.

Stock and Dividend information

STOCK AND DIVIDEND INFORMATION

Stock Quotation Symbol
NASDAQ – KCLI

The following table presents the high and low prices for the Company’s common stock for the periods 
indicated and the dividends declared per share during such periods.

A quarterly dividend of $0.27 per share was paid February 10, 2010.

NASDAQ market quotations are compiled according to Company records and may reflect inter-dealer prices, 
without markup, markdown or commission and may not necessarily represent actual transactions. 

2

15

Board of Directors – Kansas City Life Insurance Company

Kevin G. Barth

President and Chief Operating Officer
Commerce Bank
Kansas City, Missouri

John C. Cozad
President
Cozad Company, LLC
Platte City, Missouri

Cecil R. Miller, CPA
Retired Partner
KPMG LLP
Kansas City, Missouri

R. Philip Bixby

Richard L. Finn

President, Chief Executive Officer and  
Chairman of the Board
Kansas City Life Insurance Company
Kansas City, Missouri

Retired Senior Vice President, Finance
Kansas City Life Insurance Company
Kansas City, Missouri

Walter E. Bixby, LLIF

Vice Chairman of the Board
Kansas City Life Insurance Company
President 

  Old American Insurance Company

Kansas City, Missouri

William R. Blessing

Retired Senior Vice President, Corporate  
Strategy and Development
Embarq

  Overland Park, Kansas

Nancy Bixby Hudson

Investor
Lander, Wyoming

Daryl D. Jensen, MAAA, FLMI
Vice President of Finance 
Western Institutional Review Board
Olympia, Washington
Retired President and Vice Chairman  
of the Board
Sunset Life Insurance Company of 
America
Kansas City, Missouri

Michael Braude

Tracy W. Knapp

Retired President and Chief Executive  

  Officer

Kansas City Board of Trade
Kansas City, Missouri

Senior Vice President, Finance
Kansas City Life Insurance Company
Kansas City, Missouri

Mark A. Milton, FSA, CERA, MAAA
Senior Vice President and Actuary
Kansas City Life Insurance Company
Kansas City, Missouri

Bradford T. Nordholm

Chief Executive Officer 
Starwood Energy Group Global LLC

  Greenwich, Connecticut 

William A. Schalekamp, JD, CLU, FLMI

Senior Vice President, General Counsel  
and Secretary
Kansas City Life Insurance Company
Kansas City, Missouri

better position Kansas City Life for improved 
results as it entered a new year and decade.

As the Company progresses into the new 
decade, Kansas City Life remains committed to 
the philosophies that have guided it for more 
than 114 years – philosophies that include 
financial protection for policyholders and value 
for investors. Accordingly, the Company’s strong 
capital and liquidity positions offer it the ability 
to withstand difficult economic pressures.  

Today, the Company’s dependability remains 
well documented. World Wars, the Great 
Depression and now this – the Great Recession 
– have been no match for the resolve of Kansas 
City Life. More challenges are sure to arise 
but one thing will remain constant – Kansas 
City Life will continue its promise to provide 
Security Assured for generations to come. 

R. Philip Bixby
President, Chief Executive Officer and 
Chairman of the Board

The improved financial markets also played a 
significant role in 2009. The Company’s capital 
position has remained strong throughout the 
recessionary environment, primarily due to  
its diversified investment portfolio. As of 
December 31, 2009, 94% of the Company’s 
investments were rated as investment grade. 
Stockholders’ equity also improved $101.3 
million, primarily reflecting the change to a net 
unrealized gain position on security investments.

The Company’s relative competitive position 
and financial strength improved during this 
economic downturn. Premiums from new sales 
during the fourth quarter were $12.7 million, an 
increase of $2.8 million or 28% versus the prior 
year. This sales growth resulted from increased 
sales of new life insurance in the Old American 
segment, which improved $0.6 million or 32% 
compared to one year ago. In addition, sales 
of immediate annuities increased $1.7 million 
or 47% and new group accident and health 
premiums increased $0.4 million or 17%.  

New premiums for 2009 increased $10.0 
million or 26% compared to 2008. This 
growth reflected strong immediate annuity 
sales, which grew $9.5 million or 75%, and a 
$1.5 million or 20% increase in life insurance 
sales from Old American. 

The Company also took difficult but necessary 
actions to reduce the operating expense structure 
throughout 2009. These changes were made to 

14

Board of Directors

3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Kansas City Life Group of Companies

Kansas City Life Insurance Company
Since 1895, Kansas City Life Insurance Company (www.kclife.com) has been 
dedicated to the present and future financial security of its customers. With more 
than 2,000 general agents and agents serving 48 states and the District of Columbia, 
Kansas City Life serves individuals, families, small businesses and corporations with 
universal life, term life, whole life, variable life insurance,* variable annuities,* fixed 
deferred annuities and a diverse range of group products. The Company and its 
subsidiaries provide financial services, including insurance and investments.* Kansas 
City Life has been providing Security Assured for more than 114 years.

Old American Insurance Company
Since 1939, the mission of Old American Insurance Company (www.oaic.com) has 
been to provide peace of mind to the senior market and, in turn, enhance the quality 
of life for policyholders and their beneficiaries. Agents assist individuals ages 50 – 85 
through final arrangements planning, charitable giving life insurance, and Social 
Security and retirement income replacement insurance. In addition, Old American 
began targeting individuals ages 20 to 65 in 2009 with its Level Term 20 life insurance 
product. The subsidiary operates in 46 states and the District of Columbia.

Sunset Financial Services Inc.*
Sunset Financial Services (www.sunsetfinancial.com) is a full-service brokerage 
firm and registered investment advisor. Sunset Financial Services’ registered 
representatives are primarily affiliated with Kansas City Life. Investment options 
include variable products, mutual funds, stocks and bonds, money market funds, 
CDs and asset management products.

Sunset Life Insurance Company of America
Sunset Life (www.sunsetlife.com) was originally founded in 1937 in Olympia, Wash.
Kansas City Life purchased Sunset Life in 1974 and its operations were consolidated 
into the Company’s Home Office in 1999. The Sunset Life sales force was 
integrated into the Kansas City Life sales force in 2006.

Financial Ratings
A.M. Best: A (Excellent)
The rating represents A.M. Best’s opinion of Kansas City Life’s financial strength 
and its ability to meet ongoing obligations to policyholders as of June 2009. There 
are 15 ratings through A.M Best, ranging from A++ (superior) to F (in liquidation). 

*Securities are distributed through Sunset Financial Services Inc., 3520 Broadway,
Kansas City, MO 64111, 816-753-7000. Member FINRA and SIPC.

Senior Officers

Kansas City Life  

Insurance Company

R. Philip Bixby
  President, Chief Executive Officer and 

Chairman of the Board

Walter E. Bixby, LLIF
  Vice Chairman of the Board
  Kansas City Life Insurance Company 

President

  Old American Insurance Company

Charles R. Duffy Jr., FLMI
  Senior Vice President, Operations

Tracy W. Knapp
  Senior Vice President, Finance

Donald E. Krebs, MSM, CLU, ChFC
  Senior Vice President, Sales and Marketing

Mark A. Milton, FSA, CERA, MAAA
  Senior Vice President and Actuary

William A. Schalekamp, JD, CLU, FLMI
  Senior Vice President,  

 General Counsel and Secretary

David A. Laird, CPA, FLMI
  Vice President and Controller

Robert J. Milroy
  Vice President, Underwriting  

 and New Business

John L. Nogalski, CPA, FLMI
  Vice President, Taxes

Bruce G. Olberding
  Vice President, Broker Dealer

Richard D. Ropp, FLMI, ACS
  Vice President, Customer Services and 

Robert J. Milroy
  Vice President, Underwriting and  

Claims

New Business

Stephen E. Ropp
  Vice President, Operation Services

David A. Laird, CPA, FLMI
  Vice President and Controller

J. Todd Salash
  Vice President, Computer Information 

Richard D. Ropp, FLMI, ACS
  Vice President, Customer Services and 

Services

Claims

Dan L. Schick, CPA, CLU, FLMI
  Vice President and Auditor

Jeffrey M. Seeman 
  Vice President, Group

Philip A. Williams, CFA
  Vice President, Securities

Old American  

Insurance Company

R. Philip Bixby
  Chairman of the Board

Walter E. Bixby, LLIF
  President

John C. Alderton
  Vice President, Sales

Gary K. Hoffman, JD, CLU, FLMI
  Vice President, Associate General  

 Counsel and Secretary

Tracy W. Knapp
  Chief Financial Officer

Sunset Life Insurance 
Company of America

R. Philip Bixby
  President, Chairman of the Board

Daryl D. Jensen, MAAA, FLMI
  Vice Chairman of the Board

Donald E. Krebs, MSM, CLU, ChFC
  Vice President, Sales and Marketing

David A. Laird, CPA, FLMI
  Vice President and Controller

Robert J. Milroy
  Vice President, Insurance Services and 

Assistant Secretary

Mark A. Milton, FSA, CERA, MAAA
  Vice President and Actuary

Richard D. Ropp, FLMI, ACS
  Vice President, Policy Administration

Matthew R. O’Connor 
  Secretary

Kansas City Life 
Insurance Company

Old American Insurance Company

Sunset Life Insurance 
Company of America

Sunset Financial Services Inc.

Home Office
3520 Broadway
Kansas City, MO 64111
Phone: 816-753-7000

Visit us on the Internet:
www.kclife.com 
www.oaic.com 
www.sunsetlife.com 
www.sunsetfinancial.com

4

13

 
Old American Insurance Company 
Old American Insurance Company 

As an industry leader in the specialized final expense industry, Old American Insurance Company stood tall 
in the face of adverse economic conditions during 2009; working earnestly toward their mission to provide 
peace of mind to the senior market. 

Corporate Highlights

Sales and Marketing Message

Old American carries out this mission through products that are designed to cover the necessary costs 
following the death of a loved one. These funds also provide comfort to surviving family members; knowing 
that money will be available for ongoing expenses.

As the unique and challenging decade came to a close, Kansas City Life Insurance 
Company demonstrated its true commitment to provide Security Assured, especially 
during a tumultuous 2009.

During 2009, Old American focused on improving territory penetration, recruiting 

and agent productivity for its general agencies in order to effectively meet the 
sales goals of the Company. Furthermore, the Company recently expanded upon 
its traditional products by introducing a level term product to reach a younger 
market along with enhancing its core whole life products. Another driving force 
behind Old American’s sales is its sophisticated approach to lead generation.

No doubt Old American kept up its stride in 2009 – the Company saw 
sales levels from its agency force increase 35% in Annual Premium Basis 
(APB) over 2008. For nine out of 12 months, the Company surpassed 
more than $1 million in APB. 

Recruitment and development of new agents played a critical role 
in the Company’s 2009 success. In total, nearly 40% of all new 
premium was produced by agents in their first three years of service 
with the Company.

A family-oriented company with a long history, Old American is 
licensed in 46 states and the District of Columbia. Founded in 
1939, the Company entered its 70th year of business in 2009, of 
which nearly 20 have been under its current parent company, Kansas 
City Life Insurance Company. Walter E. Bixby, a fourth generation 
member of the Bixby family that has led Kansas City Life since its 

early days, serves as Old American’s President.

Looking forward, Old American will remain committed to delivering peace of 
mind through its successful nationwide general agency system with exclusive 
territories. Old American is focused on its core foundation for even further 
momentum to fuel profitable growth for its field force and the Company.

“Generational family companies are a rarity in this 
day and age and our family is proud to lead such a 
dedicated field force as we also stand by your side.”

Walter E. Bixby, LLIF
Vice Chairman of the Board,
Kansas City Life Insurance Company
President, Old American Insurance Company

12

More than just a promise, Security Assured is etched in the foundation 
for which the Company was founded. How strong is that foundation? 
In 2009, Kansas City Life once again received an “A” (Excellent) rating 

and stable outlook from 
A.M. Best, one of the 
leading firms in analyzing 
financial strength for 
insurance companies.

Kansas City 
Life’s field 
force increased 
its target life 
premium 41.3% 
during the fourth 
quarter alone.

In fact, despite the 
economic volatility, 
Kansas City Life 
remained true to its core 
business philosophy. The 
Company’s continued 
emphasis on those core 
values – competitive products, superior customer services, financial 
strength, specialized training and superior sales and marketing 
support – coupled with a dedicated resourcefulness allowed for a 
modest success by year-end. Leading this effort was Donald E. Krebs, 
MSM, CLU, ChFC, Senior Vice President, Sales and Marketing. 

“We are committed to fostering the 
entrepreneurial spirit of our general agents 
with the same values and traditions that 
have guided us for more than a century.”

Donald E. Krebs, 
MSM, CLU, ChFC 
Senior Vice President, Sales and Marketing

5

 
Rather than shunning away from less than encouraging projections from an industry standpoint, 
Kansas City Life showcased its rich history and financial soundness, and encouraged members of 
its field to do the same.

And while many companies in the industry struggled, Kansas City Life’s career distribution, 
consisting of committed general agents and agents, increased its target life premium 41.3% for 

the fourth quarter alone.

An annual priority is strengthening relationships with this distribution. 
In 2009, the Company continued to direct resources to provide one-
on-one, on-site support for its field force. Even more, a new video-

based training tool was introduced to assist the field with further 

specialized training.

Efforts were made to enhance the Company’s product portfolio 
in order to capitalize on opportunities exposed in the industry 
– specifically with two of the Company’s most popular 
products, the Cashback Life and Life Protector Universal Life. 
Many in the industry discontinued return of premium and 
fixed secondary guaranteed universal life products, while 
Kansas City Life on the other hand, stood behind them. 

“Kansas City Life adheres to ethical business 

practices and remains true to our core beliefs. 
Through collaboration with other departments, 
we are able to interpret, clarify and communicate 
the ever-changing legal requirements necessary to 
operate compliant agencies.”

William A. Schalekamp,  
JD, CLU, FLMI
Senior Vice President, General 
Counsel and Secretary

Sunset Financial 
Services Inc.

Kansas City Life Insurance Company’s 
in-house broker dealer facilitates the 
purchase, sale and management of 
securities such as variable universal 
life and variable annuity products. 
Through this effective alliance, Sunset 
Financial Services gives registered 
representatives the flexibility to market 
a full range of fixed and variable 
products through a single relationship.

With continued economic challenges 
and consumer reluctance to purchase 
market-related products, Sunset 
Financial Services’ gross revenue 
decreased 34 percent for the year. 
Domestic and foreign market 
improvements in 2009 contributed to 
growth for Sunset Financial Services 
client assets under management. 
Looking ahead to 2010 and beyond, 
Sunset Financial Services will 
continue working with Kansas City 
Life to help recruit and retain quality 
agencies and producers. 

Domestic and 

foreign market 

improvements in 

2009 contributed 

to growth for 

Sunset Financial 

Services client 

assets under 

management.

6

11

 
with $11.5 million in annualized premium 
sales. For the third consecutive year, the 
Group Insurance segment increased sales – 
breaking or tying sales records each year. In 
2007, the segment broke its record with $10 
million in annualized premiums.

Contributing to the 
sales results were 
increased total 
disability sales, 
which were 

$1.8 million 
in 2009, an 
increase of 
$0.4 million 
from 2008. 
Total group 
premiums 
increased 
$0.8 million 
or 1% in 
2009, 
following a 
$2.1 million 
or 4% 
increase  

in 2008. 

The Group Insurance segment generated 20% 
of the Company’s consolidated insurance 
revenues in 2009, a slight decrease from 21% 
in 2008. In addition, the Company has used 
reinsurance in several of its group product 
lines to help mitigate risk. Reinsurance on 
premiums increased $1.7 million or 23% 
in 2009, following a $0.8 million or 10% 
decrease in 2008. The 2009 increase was 
primarily due to group short- and long-term 
disability business.

Moving forward, the Group Insurance 
segment continues to focus on three primary 
areas of emphasis to help improve sales:

1.	 Emphasis is being placed on the 

growth of the in-force business, both 
through the Company’s Group sales 
representatives and through third-party 
representatives.

2.	 Improving administrative efficiency 

through increased use of technology as 
a method to reduce expenses.

3.	 Continue to enhance the segment’s 
product portfolio, with new product 
offerings and flexible options. 

“Providing products that meet the needs of our 
policyholders, operating with integrity and assuring 
that Kansas City Life will be there to provide 
coverage when it is needed are what we stand for.”

Mark A. Milton,  
FSA, CERA, MAAA
Senior Vice President and Actuary

10

Moreover, newly formed regional teams provided steady support and guidance for agencies 
to maximize their fullest potential. Further expanding the value offerings to its field force, the 
Company introduced a new general agent contract which allowed our field force to recruit a 
different type of agent that was once difficult to attain and opened up new marketing avenues.

Creating partnerships with new general agents and expanding existing 
relationships is essential for the Company to continue to grow. In 
2009, several new general agents from across the country joined the 
Company’s field force team. Committed to excellence, Kansas City 
Life will continue to explore opportunities to recruit general agents 
that share our business philosophy – one founded on honesty and 
integrity. 

Moving forward into the new decade, Kansas City Life will 
continue to explore innovative and exciting methods to enhance 
its product portfolio, improve agency support, and ultimately 
serve the Company’s client base. After all, that is what it takes to 
stand strong for 114 years – and counting.

“In Operations, we see ourselves as centralized 
support systems built for success, striving to 
be accessible and to ensure each experience our 
customers have with us meets their expectations.”

Charles R. Duffy Jr., FLMI
Senior Vice President, Operations

7

Individual Insurance

Kansas City Life Insurance Company is dedicated to providing financial security through its 
Individual Insurance segment. The Company’s Individual Insurance segment offers life insurance 
products and services through two mediums: the Company’s field force and through alliances 
with third-party companies.

Independent agencies operated by general agents and agents are the 
primary distributors of the Company’s life insurance products. Each 
respective agency creates its own unique business plan, designed to 
ensure the agency is best equipped to fulfill the needs of its target 
market. Kansas City Life remains dedicated to recruiting talented 
members to its field force. In fact, the Company’s expanding 
product portfolio and financial stability continues to make it an 
attractive business partner for general agents and agents.  

As an additional method of distribution, representatives from 
American Republic Insurance Company and GuideOne 
Life Insurance Company are licensed to sell the Company’s 

life insurance products, based on independent marketing 
agreements. Offering Kansas City Life’s products enables American 
Republic and GuideOne representatives to satisfy the life insurance 
needs of their clients, while enhancing the range of services they 
already offer.

The Company measures life insurance sales or new business 
production with two components: new premiums recorded and 
new deposits received. Premiums consist of traditional individual 

“We stand by our strong capital position as 
we invest prudently to support competitive 
products and maintain a long-term focus.”

Tracy W. Knapp
Senior Vice President, 
Finance

8

life insurance, immediate annuities, group 
life insurance and group accident and health 
insurance. Deposits consist of universal life 
insurance, variable universal life insurance, 
fixed deferred annuities and variable annuities.

In 2009, the Individual Insurance segment’s 
total new deposits increased $34.8 million 
or 51%, compared to a 1% decrease in 
2008. The increase in 2009 was due to a 
$46.2 million or 152% increase in new fixed 
deferred annuity deposits. New fixed deferred 
annuity deposits increased $4.1 million or 
15% in 2008. 

Total renewal deposits increased 3% in 2009. A 
54% increase in fixed deferred annuity deposits 
was partially offset by a 3% decrease in universal 
life deposits, an 8% decrease in variable 
universal life deposits and an 8% decrease 
in variable annuity deposits. The increase in 
fixed deferred annuity sales reflects consumer 
preferences for fixed-rate products, given the 
volatility of the market. This volatility and the 
difficult economic environment were significant 
factors in the declines in variable annuities, 
variable universal life and universal life.

Premiums increased 15% for the year, 
driven in particular by immediate annuity 
premiums, which increased 75% in 2009. 
The increase in immediate annuity sales 
represents continuing demand for guaranteed 
benefit and retirement income products by 
consumers and an increase in sales from 
a third-party arrangement. In total, the 
Individual Insurance segment is central to the 
Company’s overall performance, producing 

55% of consolidated insurance revenues in 
2009, up from 54% in 2008.  

Looking to the future, Kansas City Life 
is dedicated to growing the Individual 
Insurance segment primarily by recruiting 
talented general agents and agents who share 
the Company’s business philosophy. The 
Company continues to expand and diversify 
its product portfolio, while offering new sales 
development techniques designed to attract 
new business partners. As an additional point 
of emphasis, the Company will also seek 
potential third-party marketing relationships 
such as those established with American 
Republic and GuideOne, to enhance sales.  

Group Insurance

Kansas City Life Insurance Company offers 
several insurance products in the Group 
Insurance segment ranging from dental, 
group life, vision, and short- and long-term 
disability insurance.

The Group Insurance segment markets its 
group products primarily to small and mid-
size organizations. Products are sold through 
group representatives targeting a nationwide 
network of independent general agents and 
group brokers, along with the Company’s 
career general agents. This sales network is 
this segment’s core distribution system. The 
Company also enters into third-party marketing 
arrangements to market its group products.

In 2009, the Group Insurance segment’s core 
distribution tied its sales record set in 2008 

9

Individual Insurance

Kansas City Life Insurance Company is dedicated to providing financial security through its 
Individual Insurance segment. The Company’s Individual Insurance segment offers life insurance 
products and services through two mediums: the Company’s field force and through alliances 
with third-party companies.

Independent agencies operated by general agents and agents are the 
primary distributors of the Company’s life insurance products. Each 
respective agency creates its own unique business plan, designed to 
ensure the agency is best equipped to fulfill the needs of its target 
market. Kansas City Life remains dedicated to recruiting talented 
members to its field force. In fact, the Company’s expanding 
product portfolio and financial stability continues to make it an 
attractive business partner for general agents and agents.  

As an additional method of distribution, representatives from 
American Republic Insurance Company and GuideOne 
Life Insurance Company are licensed to sell the Company’s 

life insurance products, based on independent marketing 
agreements. Offering Kansas City Life’s products enables American 
Republic and GuideOne representatives to satisfy the life insurance 
needs of their clients, while enhancing the range of services they 
already offer.

The Company measures life insurance sales or new business 
production with two components: new premiums recorded and 
new deposits received. Premiums consist of traditional individual 

“We stand by our strong capital position as 
we invest prudently to support competitive 
products and maintain a long-term focus.”

Tracy W. Knapp
Senior Vice President, 
Finance

8

life insurance, immediate annuities, group 
life insurance and group accident and health 
insurance. Deposits consist of universal life 
insurance, variable universal life insurance, 
fixed deferred annuities and variable annuities.

In 2009, the Individual Insurance segment’s 
total new deposits increased $34.8 million 
or 51%, compared to a 1% decrease in 
2008. The increase in 2009 was due to a 
$46.2 million or 152% increase in new fixed 
deferred annuity deposits. New fixed deferred 
annuity deposits increased $4.1 million or 
15% in 2008. 

Total renewal deposits increased 3% in 2009. A 
54% increase in fixed deferred annuity deposits 
was partially offset by a 3% decrease in universal 
life deposits, an 8% decrease in variable 
universal life deposits and an 8% decrease 
in variable annuity deposits. The increase in 
fixed deferred annuity sales reflects consumer 
preferences for fixed-rate products, given the 
volatility of the market. This volatility and the 
difficult economic environment were significant 
factors in the declines in variable annuities, 
variable universal life and universal life.

Premiums increased 15% for the year, 
driven in particular by immediate annuity 
premiums, which increased 75% in 2009. 
The increase in immediate annuity sales 
represents continuing demand for guaranteed 
benefit and retirement income products by 
consumers and an increase in sales from 
a third-party arrangement. In total, the 
Individual Insurance segment is central to the 
Company’s overall performance, producing 

55% of consolidated insurance revenues in 
2009, up from 54% in 2008.  

Looking to the future, Kansas City Life 
is dedicated to growing the Individual 
Insurance segment primarily by recruiting 
talented general agents and agents who share 
the Company’s business philosophy. The 
Company continues to expand and diversify 
its product portfolio, while offering new sales 
development techniques designed to attract 
new business partners. As an additional point 
of emphasis, the Company will also seek 
potential third-party marketing relationships 
such as those established with American 
Republic and GuideOne, to enhance sales.  

Group Insurance

Kansas City Life Insurance Company offers 
several insurance products in the Group 
Insurance segment ranging from dental, 
group life, vision, and short- and long-term 
disability insurance.

The Group Insurance segment markets its 
group products primarily to small and mid-
size organizations. Products are sold through 
group representatives targeting a nationwide 
network of independent general agents and 
group brokers, along with the Company’s 
career general agents. This sales network is 
this segment’s core distribution system. The 
Company also enters into third-party marketing 
arrangements to market its group products.

In 2009, the Group Insurance segment’s core 
distribution tied its sales record set in 2008 

9

with $11.5 million in annualized premium 
sales. For the third consecutive year, the 
Group Insurance segment increased sales – 
breaking or tying sales records each year. In 
2007, the segment broke its record with $10 
million in annualized premiums.

Contributing to the 
sales results were 
increased total 
disability sales, 
which were 

$1.8 million 
in 2009, an 
increase of 
$0.4 million 
from 2008. 
Total group 
premiums 
increased 
$0.8 million 
or 1% in 
2009, 
following a 
$2.1 million 
or 4% 
increase  

in 2008. 

The Group Insurance segment generated 20% 
of the Company’s consolidated insurance 
revenues in 2009, a slight decrease from 21% 
in 2008. In addition, the Company has used 
reinsurance in several of its group product 
lines to help mitigate risk. Reinsurance on 
premiums increased $1.7 million or 23% 
in 2009, following a $0.8 million or 10% 
decrease in 2008. The 2009 increase was 
primarily due to group short- and long-term 
disability business.

Moving forward, the Group Insurance 
segment continues to focus on three primary 
areas of emphasis to help improve sales:

1.	 Emphasis is being placed on the 

growth of the in-force business, both 
through the Company’s Group sales 
representatives and through third-party 
representatives.

2.	 Improving administrative efficiency 

through increased use of technology as 
a method to reduce expenses.

3.	 Continue to enhance the segment’s 
product portfolio, with new product 
offerings and flexible options. 

“Providing products that meet the needs of our 
policyholders, operating with integrity and assuring 
that Kansas City Life will be there to provide 
coverage when it is needed are what we stand for.”

Mark A. Milton,  
FSA, CERA, MAAA
Senior Vice President and Actuary

10

Moreover, newly formed regional teams provided steady support and guidance for agencies 
to maximize their fullest potential. Further expanding the value offerings to its field force, the 
Company introduced a new general agent contract which allowed our field force to recruit a 
different type of agent that was once difficult to attain and opened up new marketing avenues.

Creating partnerships with new general agents and expanding existing 
relationships is essential for the Company to continue to grow. In 
2009, several new general agents from across the country joined the 
Company’s field force team. Committed to excellence, Kansas City 
Life will continue to explore opportunities to recruit general agents 
that share our business philosophy – one founded on honesty and 
integrity. 

Moving forward into the new decade, Kansas City Life will 
continue to explore innovative and exciting methods to enhance 
its product portfolio, improve agency support, and ultimately 
serve the Company’s client base. After all, that is what it takes to 
stand strong for 114 years – and counting.

“In Operations, we see ourselves as centralized 
support systems built for success, striving to 
be accessible and to ensure each experience our 
customers have with us meets their expectations.”

Charles R. Duffy Jr., FLMI
Senior Vice President, Operations

7

Rather than shunning away from less than encouraging projections from an industry standpoint, 
Kansas City Life showcased its rich history and financial soundness, and encouraged members of 
its field to do the same.

And while many companies in the industry struggled, Kansas City Life’s career distribution, 
consisting of committed general agents and agents, increased its target life premium 41.3% for 

the fourth quarter alone.

An annual priority is strengthening relationships with this distribution. 
In 2009, the Company continued to direct resources to provide one-
on-one, on-site support for its field force. Even more, a new video-

based training tool was introduced to assist the field with further 

specialized training.

Efforts were made to enhance the Company’s product portfolio 
in order to capitalize on opportunities exposed in the industry 
– specifically with two of the Company’s most popular 
products, the Cashback Life and Life Protector Universal Life. 
Many in the industry discontinued return of premium and 
fixed secondary guaranteed universal life products, while 
Kansas City Life on the other hand, stood behind them. 

“Kansas City Life adheres to ethical business 

practices and remains true to our core beliefs. 
Through collaboration with other departments, 
we are able to interpret, clarify and communicate 
the ever-changing legal requirements necessary to 
operate compliant agencies.”

William A. Schalekamp, 
JD, CLU, FLMI
Senior Vice President, General 
Counsel and Secretary

Sunset Financial 
Services Inc.

Kansas City Life Insurance Company’s 
in-house broker dealer facilitates the 
purchase, sale and management of 
securities such as variable universal 
life and variable annuity products. 
Through this effective alliance, Sunset 
Financial Services gives registered 
representatives the flexibility to market 
a full range of fixed and variable 
products through a single relationship.

With continued economic challenges 
and consumer reluctance to purchase 
market-related products, Sunset 
Financial Services’ gross revenue 
decreased 34 percent for the year. 
Domestic and foreign market 
improvements in 2009 contributed to 
growth for Sunset Financial Services’ 
client assets under management. 
Looking ahead to 2010 and beyond, 
Sunset Financial Services will 
continue working with Kansas City 
Life to help recruit and retain quality 
agencies and producers. 

Domestic and 

foreign market 

improvements in 

2009 contributed 

to growth for 

Sunset Financial 

Services’ client 

assets under 

management.

6

11

 
Old American Insurance Company 
Old American Insurance Company 

As an industry leader in the specialized final expense industry, Old American Insurance Company stood tall 
in the face of adverse economic conditions during 2009; working earnestly toward their mission to provide 
peace of mind to the senior market. 

Corporate Highlights

Sales and Marketing Message

Old American carries out this mission through products that are designed to cover the necessary costs 
following the death of a loved one. These funds also provide comfort to surviving family members; knowing 
that money will be available for ongoing expenses.

As the unique and challenging decade came to a close, Kansas City Life Insurance 
Company demonstrated its true commitment to provide Security Assured, especially 
during a tumultuous 2009.

During 2009, Old American focused on improving territory penetration, recruiting 

and agent productivity for its general agencies in order to effectively meet the 
sales goals of the Company. Furthermore, the Company recently expanded upon 
its traditional products by introducing a level term product to reach a younger 
market along with enhancing its core whole life products. Another driving force 
behind Old American’s sales is its sophisticated approach to lead generation.

No doubt Old American kept up its stride in 2009 – the Company saw 
sales levels from its agency force increase 35% in Annual Premium Basis 
(APB) over 2008. For nine out of 12 months, the Company surpassed 
more than $1 million in APB. 

Recruitment and development of new agents played a critical role 
in the Company’s 2009 success. In total, nearly 40% of all new 
premium was produced by agents in their first three years of service 
with the Company.

A family-oriented company with a long history, Old American is 
licensed in 46 states and the District of Columbia. Founded in 
1939, the Company entered its 70th year of business in 2009, of 
which nearly 20 have been under its current parent company, Kansas 
City Life Insurance Company. Walter E. Bixby, a fourth generation 
member of the Bixby family that has led Kansas City Life since its 

early days, serves as Old American’s President.

Looking forward, Old American will remain committed to delivering peace of 
mind through its successful nationwide general agency system with exclusive 
territories. Old American is focused on its core foundation for even further 
momentum to fuel profitable growth for its field force and the Company.

“Generational family companies are a rarity in this 
day and age and our family is proud to lead such a 
dedicated field force as we also stand by your side.”

Walter E. Bixby, LLIF
Vice Chairman of the Board,
Kansas City Life Insurance Company
President, Old American Insurance Company

12

More than just a promise, Security Assured is etched in the foundation 
for which the Company was founded. How strong is that foundation? 
In 2009, Kansas City Life once again received an “A” (Excellent) rating 

and stable outlook from 
A.M. Best, one of the 
leading firms in analyzing 
financial strength for 
insurance companies.

Kansas City 
Life’s field 
force increased 
its target life 
premium 41.3% 
during the fourth 
quarter alone.

In fact, despite the 
economic volatility, 
Kansas City Life 
remained true to its core 
business philosophy. The 
Company’s continued 
emphasis on those core 
values – competitive products, superior customer services, financial 
strength, specialized training and superior sales and marketing 
support – coupled with a dedicated resourcefulness allowed for a 
modest success by year-end. Leading this effort was Donald E. Krebs, 
MSM, CLU, ChFC, Senior Vice President, Sales and Marketing. 

“We are committed to fostering the 
entrepreneurial spirit of our general agents 
with the same values and traditions that 
have guided us for more than a century.”

Donald E. Krebs, 
MSM, CLU, ChFC 
Senior Vice President, Sales and Marketing

5

 
The Kansas City Life Group of Companies

Kansas City Life Insurance Company
Since 1895, Kansas City Life Insurance Company (www.kclife.com) has been 
dedicated to the present and future financial security of its customers. With more 
than 2,000 general agents and agents serving 48 states and the District of Columbia, 
Kansas City Life serves individuals, families, small businesses and corporations with 
universal life, term life, whole life, variable life insurance,* variable annuities,* fixed 
deferred annuities and a diverse range of group products. The Company and its 
subsidiaries provide financial services, including insurance and investments.* Kansas 
City Life has been providing Security Assured for more than 114 years.

Old American Insurance Company
Since 1939, the mission of Old American Insurance Company (www.oaic.com) has 
been to provide peace of mind to the senior market and, in turn, enhance the quality 
of life for policyholders and their beneficiaries. Agents assist individuals ages 50 – 85 
through final arrangements planning, charitable giving life insurance, and Social 
Security and retirement income replacement insurance. In addition, Old American 
began targeting individuals ages 20 to 65 in 2009 with its Level Term 20 life insurance 
product. The subsidiary operates in 46 states and the District of Columbia.

Sunset Financial Services Inc.*
Sunset Financial Services (www.sunsetfinancial.com) is a full-service brokerage 
firm and registered investment advisor. Sunset Financial Services’ registered 
representatives are primarily affiliated with Kansas City Life. Investment options 
include variable products, mutual funds, stocks and bonds, money market funds, 
CDs and asset management products.

Sunset Life Insurance Company of America
Sunset Life (www.sunsetlife.com) was originally founded in 1937 in Olympia, Wash.
Kansas City Life purchased Sunset Life in 1974 and its operations were consolidated 
into the Company’s Home Office in 1999. The Sunset Life sales force was 
integrated into the Kansas City Life sales force in 2006.

Financial Ratings
A.M. Best: A (Excellent)
The rating represents A.M. Best’s opinion of Kansas City Life’s financial strength 
and its ability to meet ongoing obligations to policyholders as of June 2009. There 
are 15 ratings through A.M Best, ranging from A++ (superior) to F (in liquidation). 

*Securities are distributed through Sunset Financial Services Inc., 3520 Broadway,
Kansas City, MO 64111, 816-753-7000. Member FINRA and SIPC.

Senior Officers

Kansas City Life  

Insurance Company

R. Philip Bixby
  President, Chief Executive Officer and 

Chairman of the Board

Walter E. Bixby, LLIF
  Vice Chairman of the Board
  Kansas City Life Insurance Company 

President

  Old American Insurance Company

Charles R. Duffy Jr., FLMI
  Senior Vice President, Operations

Tracy W. Knapp
  Senior Vice President, Finance

Donald E. Krebs, MSM, CLU, ChFC
  Senior Vice President, Sales and Marketing

Mark A. Milton, FSA, CERA, MAAA
  Senior Vice President and Actuary

William A. Schalekamp, JD, CLU, FLMI
  Senior Vice President,  

 General Counsel and Secretary

David A. Laird, CPA, FLMI
  Vice President and Controller

Robert J. Milroy
  Vice President, Underwriting  

 and New Business

John L. Nogalski, CPA, FLMI
  Vice President, Taxes

Bruce G. Olberding
  Vice President, Broker Dealer

Richard D. Ropp, FLMI, ACS
  Vice President, Customer Services and 

Robert J. Milroy
  Vice President, Underwriting and  

Claims

New Business

Stephen E. Ropp
  Vice President, Operation Services

David A. Laird, CPA, FLMI
  Vice President and Controller

J. Todd Salash
  Vice President, Computer Information 

Richard D. Ropp, FLMI, ACS
  Vice President, Customer Services and 

Services

Claims

Dan L. Schick, CPA, CLU, FLMI
  Vice President and Auditor

Jeffrey M. Seeman 
  Vice President, Group

Philip A. Williams, CFA
  Vice President, Securities

Old American  

Insurance Company

R. Philip Bixby
  Chairman of the Board

Walter E. Bixby, LLIF
  President

John C. Alderton
  Vice President, Sales

Gary K. Hoffman, JD, CLU, FLMI
  Vice President, Associate General  

 Counsel and Secretary

Tracy W. Knapp
  Chief Financial Officer

Sunset Life Insurance 
Company of America

R. Philip Bixby
  President, Chairman of the Board

Daryl D. Jensen, MAAA, FLMI
  Vice Chairman of the Board

Donald E. Krebs, MSM, CLU, ChFC
  Vice President, Sales and Marketing

David A. Laird, CPA, FLMI
  Vice President and Controller

Robert J. Milroy
  Vice President, Insurance Services and 

Assistant Secretary

Mark A. Milton, FSA, CERA, MAAA
  Vice President and Actuary

Richard D. Ropp, FLMI, ACS
  Vice President, Policy Administration

Matthew R. O’Connor 
  Secretary

Kansas City Life 
Insurance Company

Old American Insurance Company

Sunset Life Insurance 
Company of America

Sunset Financial Services Inc.

Home Office
3520 Broadway
Kansas City, MO 64111
Phone: 816-753-7000

Visit us on the Internet:
www.kclife.com 
www.oaic.com 
www.sunsetlife.com 
www.sunsetfinancial.com

4

13

 
Board of Directors – Kansas City Life Insurance Company

Kevin G. Barth

President and Chief Operating Officer
Commerce Bank
Kansas City, Missouri

John C. Cozad
President
Cozad Company, LLC
Platte City, Missouri

Cecil R. Miller, CPA
Retired Partner
KPMG LLP
Kansas City, Missouri

R. Philip Bixby

Richard L. Finn

President, Chief Executive Officer and  
Chairman of the Board
Kansas City Life Insurance Company
Kansas City, Missouri

Retired Senior Vice President, Finance
Kansas City Life Insurance Company
Kansas City, Missouri

Walter E. Bixby, LLIF

Vice Chairman of the Board
Kansas City Life Insurance Company
President 

  Old American Insurance Company

Kansas City, Missouri

William R. Blessing

Retired Senior Vice President, Corporate  
Strategy and Development
Embarq

  Overland Park, Kansas

Nancy Bixby Hudson

Investor
Lander, Wyoming

Daryl D. Jensen, MAAA, FLMI
Vice President of Finance 
Western Institutional Review Board
Olympia, Washington
Retired President and Vice Chairman  
of the Board
Sunset Life Insurance Company of 
America
Kansas City, Missouri

Michael Braude

Tracy W. Knapp

Retired President and Chief Executive  

  Officer

Kansas City Board of Trade
Kansas City, Missouri

Senior Vice President, Finance
Kansas City Life Insurance Company
Kansas City, Missouri

Mark A. Milton, FSA, CERA, MAAA
Senior Vice President and Actuary
Kansas City Life Insurance Company
Kansas City, Missouri

Bradford T. Nordholm

Chief Executive Officer 
Starwood Energy Group Global LLC

  Greenwich, Connecticut 

William A. Schalekamp, JD, CLU, FLMI

Senior Vice President, General Counsel  
and Secretary
Kansas City Life Insurance Company
Kansas City, Missouri

better position Kansas City Life for improved 
results as it entered a new year and decade.

As the Company progresses into the new 
decade, Kansas City Life remains committed to 
the philosophies that have guided it for more 
than 114 years – philosophies that include 
financial protection for policyholders and value 
for investors. Accordingly, the Company’s strong 
capital and liquidity positions offer it the ability 
to withstand difficult economic pressures.  

Today, the Company’s dependability remains 
well documented. World Wars, the Great 
Depression and now this – the Great Recession 
– have been no match for the resolve of Kansas 
City Life. More challenges are sure to arise 
but one thing will remain constant – Kansas 
City Life will continue its promise to provide 
Security Assured for generations to come. 

R. Philip Bixby
President, Chief Executive Officer and 
Chairman of the Board

The improved financial markets also played a 
significant role in 2009. The Company’s capital 
position has remained strong throughout the 
recessionary environment, primarily due to  
its diversified investment portfolio. As of 
December 31, 2009, 94% of the Company’s 
investments were rated as investment grade. 
Stockholders’ equity also improved $101.3 
million, primarily reflecting the change to a net 
unrealized gain position on security investments.

The Company’s relative competitive position 
and financial strength improved during this 
economic downturn. Premiums from new sales 
during the fourth quarter were $12.7 million, an 
increase of $2.8 million or 28% versus the prior 
year. This sales growth resulted from increased 
sales of new life insurance in the Old American 
segment, which improved $0.6 million or 32% 
compared to one year ago. In addition, sales 
of immediate annuities increased $1.7 million 
or 47% and new group accident and health 
premiums increased $0.4 million or 17%.  

New premiums for 2009 increased $10.0 
million or 26% compared to 2008. This 
growth reflected strong immediate annuity 
sales, which grew $9.5 million or 75%, and a 
$1.5 million or 20% increase in life insurance 
sales from Old American. 

The Company also took difficult but necessary 
actions to reduce the operating expense structure 
throughout 2009. These changes were made to 

14

Board of Directors

3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message from the President

Stockholder Information

STOCKHOLDER INFORMATION

Despite the economic effects of what has been called the 
“Great Recession,” Kansas City Life Insurance Company 
continues to maintain a strong position – one that is as solid 
today as it has been in the Company’s 114-year history.

The scope of the latest recession has touched virtually every 
company across the globe. But what separates Kansas City 
Life from its competitors is that it has never deviated from its 
plan to deliver sound financial protection to its customers and 
value to its shareholders.

This quiet consistency is a core element of the Company’s 
unwavering promise to provide Security Assured. The 
Company’s commitment 
to Security Assured has 
guided it for generations. 
Today, that commitment has 
positioned Kansas City Life 
to grow organically while 
also exploring opportunities 
to expand. 

“The Company has never deviated from its plan to 
deliver sound financial protection to its customers 
and value to its shareholders.”

R. Philip Bixby
President, Chief
Executive Officer and 
Chairman of the Board 

I am pleased to report that 
the Company generated 
$10.7 million in net 
income or $0.93 per share during 2009. This is a significant improvement over 2008. Much of the 
improvement can be attributed to two factors: decreased realized investment losses, which declined 
$42.2 million, and a strong increase in insurance revenues of $5.5 million. Insurance revenues 
improved due to sales of new individual life products at the Company’s final expense subsidiary,  
Old American Insurance Company, and increased sales of immediate annuity products.

CORPORATE HEADQUARTERS

Kansas City Life Insurance Company
3520 Broadway
Post Office Box 219139
Kansas City, MO 64121-9139
Telephone: 816-753-7000 
Fax: 816-753-4902
Internet: http://www.kclife.com
E-mail: kclife@kclife.com

NOTICE OF ANNUAL MEETING

The annual meeting of stockholders will be held at 9 a.m. Central Time on Thursday, April 22, 2010, at 
Kansas City Life's corporate headquarters.

TRANSFER AGENT

William A. Schalekamp, Secretary
Kansas City Life Insurance Company
Post Office Box 219139
Kansas City, MO 64121-9139

10-K REQUEST

Stockholders may request a free copy of Kansas City Life’s Form 10-K, as filed with the Securities and 
Exchange Commission, by writing to Secretary, Kansas City Life Insurance Company.

SECURITY HOLDERS

As of January 31, 2010, Kansas City Life had approximately 2,500 security holders, including  
individual participants in security position listings.

Stock and Dividend information

STOCK AND DIVIDEND INFORMATION

Stock Quotation Symbol
NASDAQ – KCLI

The following table presents the high and low prices for the Company’s common stock for the periods 
indicated and the dividends declared per share during such periods.

A quarterly dividend of $0.27 per share was paid February 10, 2010.

NASDAQ market quotations are compiled according to Company records and may reflect inter-dealer prices, 
without markup, markdown or commission and may not necessarily represent actual transactions. 

2

15

KANSAS CITY LIFE INSURANCE COMPANY

Standing 
Strong

KANSAS CITY LIFE INSURANCE COMPANY
HOME OFFICE: KANSAS CITY, MISSOURI

2009

Annual Report