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Korn Ferry

kfy · NYSE Industrials
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Ticker kfy
Exchange NYSE
Sector Industrials
Industry Staffing & Employment Services
Employees 5001-10,000
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FY2019 Annual Report · Korn Ferry
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REIMAGINE

A BRIGHTER FUTURE

ANNUAL REPORT 2020STOCKHOLDERS

Our full fiscal year fee revenues were $1.93 billion, an all-time 

high, and we delivered $301 million of adjusted EBITDA.1

But it’s the last several months that have truly defined us. This 

has been a time unlike anything most of us have experienced in 

our lifetimes. Long-overdue calls for social equality, a persistent 

global pandemic, recovery curves—the only certainty these days 

is uncertainty. Amid all this change, I have never been prouder of 

how our firm has responded.

I truly feel that over the next 2 years there will be more change 

than in the last 10 years. Different work needs to get done, 

and work needs to get done differently. That’s an opportunity 

for our company. As an organizational consulting firm, we are 

committed to enabling people and organizations to exceed  

their potential—and to exceed potential, people need an 

abundance of opportunity, development, and sponsorship,  

which is foundational to our service offerings. I believe that 

we are the right firm at the right time to help drive client 

performance through change. 

Calls for change across society have sparked an unprecedented 

catalyst to amplify our voice on diversity, equity, and inclusion—

both within Korn Ferry and among our clients. We have quickly 

mobilized our colleagues, expertise, and offerings. We will 

continue to raise an active and intentional voice to strongly 

condemn racism and engage in candid dialogue to listen, 

understand, and then lead through action.

Some of the key accomplishments of the last few months, 

showing the agility of our firm as we address the pandemic, 

social action, and more, include: 

•  Adopting a framework of safety, caution, and agility to 

navigate the crisis, which included mobilizing almost all our 

global colleagues to a work-from-home environment in the 

course of days and adjusting our business to the current 

reality, while preserving tremendous muscle to accelerate 

through the economic turn. 

• 

Raising a strong voice in the world by hosting multiple 

COVID-19 webinars attended by thousands and “Race 

Matters” webinars for colleagues and clients that attracted 

more than 100,000 leaders from global organizations. We 

will continue to engage with clients in these discussions, 

given our large diversity and inclusion consulting business.

02 
KORN FERRY | ANNUAL REPORT 2020

•  Appointing Michael Hyter as our new Chief Diversity  

Finally, we must remind ourselves that out of devastation  

Officer, elevating our ongoing focus on and continuing 

will come hope and rebirth. Allow me to share a story.

commitment to not only diversity, but inclusion.

• 

Receiving recognition by Forbes Magazine as  

A couple of years ago, I witnessed first-hand the wildfires that 

America’s Best Executive Recruiting Firm for  

destroyed millions of acres in California and countless homes. 

the fourth consecutive year.

One wildfire was perilously close to where I live, impacting 

thousands of people. Very late one night, as the air was thick 

As we look to the future, there is no question that the  

with smoke and flames were visible in the hills nearby, I tied 

magnitude of the humanitarian and economic impact brought  

a bandana over my face and went outside to hose down our 

on by the coronavirus pandemic far outweighs what anyone 

house. It was such a stupid, futile thing to do, but I couldn’t 

could have expected a few short months ago. The breadth, 

just sit there and wait. I had to pretend I was in control. At 

depth, and pace of the decline caused by this global health  

around midnight, my wife yelled to me, “We’re out of here!” She 

crisis are unprecedented. But make no mistake—there will be 

preceded the fire department’s evacuation by seconds. Minutes 

real, tangible opportunities for Korn Ferry.

later we left, taking with us only photographs of our kids when 

they were younger; these were memories that could never be 

Getting through the crisis will require a triangulation of cash, 

replaced. Some houses in our neighborhood burned to the 

biology, and psychology. To the extent that a business or an 

ground, though several (including ours) were spared by a shift 

individual is fortunate enough to have cash, that’s an incredible 

in the wind. But that was not the end of the story. Heavy rains 

amount of freedom. Korn Ferry is blessed in that we have that 

followed the wildfires. Slowly, life returned. Nature, ever resilient, 

financial freedom, thanks to a solid balance sheet with high 

greened the canyons and flowers began to bloom where, not 

levels of cash and liquidity. Biology—treatments and vaccines 

long before, there had been only charred earth. Then one day, as 

—will determine the endpoint. In the middle is psychology.  

I drove to the beach, millions of butterflies filled the air. I couldn’t 

How do you get work done differently? How do you motivate? 

believe what I was seeing at first—it didn’t seem real. I slowed 

How do you inspire? How do you develop people? How do  

the car and watched as they sailed over the windshield, never 

you pay? That’s exactly what Korn Ferry is all about—and  

striking it. It was a sea of butterflies, the ultimate symbol  

what we offer to clients.

of metamorphosis. 

Today, we are a substantially different company with radically 

Now, as then, the devastation will pass. Slowly, with humility, 

different and more scaled capabilities than a decade ago. 

grace, and dignity, we will turn this page with a commitment 

In addition, our firm has faced this crisis from a position of 

to change and progress. I’d like to thank our colleagues around 

strength. As a result, our recovery could be substantially 

the globe for their resilience. I am also grateful to our leadership 

different, with a pronounced upswing based on the broader 

team and board of directors for their unwavering commitment to 

and deeper mix of our business. Almost every company on the 

Korn Ferry. At the end of the day, it’s our colleagues who make 

planet will have to reimagine their business. To get work done 

our business successful. With our colleagues, it won’t matter 

differently, companies will need to rethink their organizational 

what the world looks like in 2 or 10 years. We’ll have exactly  

structure, roles and responsibilities—how they compensate, 

what we need on the journey—as we reimagine, together. 

engage and develop their workforce. They will need to hire agile, 

diverse talent and do so in a virtual world, which we believe 

will depend to a greater extent on assessment. These are Korn 

Ferry’s businesses. Add to that, our M&A, change management, 

virtual sales effectiveness, and consumer experience services.

We are also using this time of change as an opportunity to 

reimagine our own business. For example, we are moving 

from analog to digital delivery of our assessment and 

Gary D. Burnison

learning business (23% of all fee revenue in FY’20) in a 

Chief Executive Officer

way that makes our IP more relevant and scalable. On the 

recruiting side, we are refining our platform processes such 

as AI, video, and technology. And on the administrative front, 

we are looking to further consolidate our activities, adopting 

a One Korn Ferry approach to deliver greater efficiencies 

across the organization.  

03 
KORN FERRY | ANNUAL REPORT 2020

PERFORMANCE
HIGHLIGHTS

We made tremendous progress in the recently completed fiscal year, with 
the highest year fee revenue in our firm’s history and strong profitability.

FEE  
REVENUE

$1.93 BILLION

Generated fee revenue of $1.93 billion,  
an all-time high.

ADJUSTED
EBITDA 

$301 MILLION

Achieved $301 million of adjusted EBITDA  
and a 15.6% adjusted EBITDA margin.1

DIVERSE MIX OF REVENUE

38%  
Executive 
Search

28%  
Consulting

19%  
RPO & 
Professional 
Search
15%  
Digital

04 
KORN FERRY | ANNUAL REPORT 2020

[1] Adjusted EBITDA refers to earnings before interest, taxes, depreciation, and amortization, further adjusted to exclude integration/acquisition costs, restructuring charges, net, and separation costs. Adjusted EBITDA and adjusted EBITDA  margin are non-GAAP financial measures. See page 41 of the accompanying Form 10-K for the fiscal year ended April 30, 2020 for a presentation of the most directly comparable GAAP measures and a reconciliation to those measures.This document may contain certain statements that we believe are, or may be considered to be, “forward-looking statements” — that is, statements regarding future events, objectives, or plans that by their nature are uncertain. For details on the uncertainties that may cause our actual future results to materially differ from those expressed in our forward-looking statements, see our accompanying Form 10-K for the fiscal year ended April 30, 2020 and quarterly reports on Form 10-Q. We do not undertake to update our forward-looking statements. This document also includes certain forward-looking projected financial information that is based on currentestimates and forecasts. Actual results could differ materially.FISCAL YEAR FEE 
REVENUE GROWTH 
TRAJECTORY

(In millions)†

$1,933

$1,767

$1,292

FY 2016

FY 2018

FY 2020

05 
KORN FERRY | ANNUAL REPORT 2020

† Compounded Annual Growth Rate from fiscal  year 2016 to fiscal year 2020 is 13.5% percent. 06 
KORN FERRY | ANNUAL REPORT 2020

IMAGINING

A BRIGHTER FUTURE

We’re at the beginning of a new journey  
—a start-up mentality within a big brand.  
Every day is an opportunity for  
reinventing and reimagining. 

We’re motivated by the “why” and the “what” 
—the purpose and the vision—of changing  
people’s lives and helping people and  
organizations exceed their potential.

07 
KORN FERRY | ANNUAL REPORT 2020

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

Form 10-K 
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 
1934 

☑ 

For the fiscal year ended April 30, 2020 
OR 

☐ 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 
1934 

For the transition period from ____to _____ 

Commission File Number 001-14505 

KORN FERRY 

(Exact Name of Registrant as Specified in its Charter) 

Delaware 
(State or Other Jurisdiction of Incorporation or Organization)

95-2623879 
(I.R.S. Employer Identification No.) 

1900 Avenue of the Stars, Suite 2600, Los Angeles, California
(Address of Principal Executive Offices)

90067 
(Zip Code) 

(310) 552-1834 
(Registrant’s Telephone Number, Including Area Code) 

Securities Registered Pursuant to Section 12(b) of the Act: 

Title of Each Class 
Common Stock, par value $0.01 per share 

Trading Symbol(s)
KFY

Name of Each Exchange on Which Registered
New York Stock Exchange 

Securities Registered Pursuant to Section 12(g) of the Act: None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☑ No ☐ 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐ No ☑ 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been 
subject to such filing requirements for the past 90 days. Yes ☑ No ☐ 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to 
Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was 
required to submit such files). Yes ☑ No ☐  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting 
company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” 
and “emerging growth company” in Rule 12b-2 of the Exchange Act. 

Large accelerated filer 
Non-accelerated filer  
Emerging growth company 

☑     
☐     
☐     

  Accelerated filer 
  Smaller reporting company 

☐
☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying 
with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐ 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☑ 

The number of shares outstanding of our common stock as of July 8, 2020 was 54,638,627 shares. The aggregate market value of the 
registrant’s voting and non-voting common stock held by non-affiliates of the registrant on October 31, 2019, the last business day of the 
registrant’s most recently completed second fiscal quarter (assuming that the registrant’s only affiliates are its officers, directors and 10% or 
greater stockholders) was approximately $1,508,247,824 based upon the closing market price of $36.69 on that date of a share of common 
stock as reported on the New York Stock Exchange. 

Portions of the registrant’s definitive Proxy Statement for its 2020 Annual Meeting of Stockholders scheduled to be held on September 23, 
2020 are incorporated by reference into Part III of this Form 10-K. 

Documents incorporated by reference 

The Company was unable to file this Annual Report on Form 10-K for the year ended April 30, 2020 (the “Annual Report”) by the original 
deadline of June 29, 2020 in light of the ongoing impact of the coronavirus (“COVID-19”) pandemic. To respond to both health and safety 

Explanatory Note 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
concerns and applicable governmental orders, the Company imposed a range of travel restrictions, office closures, social distancing 
measures, and remote working policies to maintain its operations while prioritizing the safety of its employees and customers. These 
measures resulted in operational challenges and disruptions, including to the Company’s customary year-end processes and interactions 
with and between its accounting personnel, external auditors, and others responsible for or contributing to the preparation of the Annual 
Report. Therefore, as disclosed in a Form 8-K filed with the Securities and Exchange Commission (“SEC”) on May 11, 2020, the Company 
relied on the SEC’s March 25, 2020 “Order Under Section 26 of the Securities Exchange Act of 1934 Modifying Exemptions from the 
Reporting and Proxy Delivery Requirements for Public Companies,” Release No. 34-88465, to delay the filing of the Annual Report. 

KORN FERRY 

Index to Annual Report on Form 10-K for the Fiscal Year Ended April 30, 2020 

Item # 

Description
Part I.

Page

Business 

Item 1 
Item 1A  Risk Factors 
Item 1B  Unresolved Staff Comments 
Item 2 
Item 3 
Item 4  Mine Safety Disclosures 

Properties 
Legal Proceedings 

Executive Officers 

Part II.

Item 5  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of 

Equity Securities 
Selected Financial Data 

Item 6 
Item 7  Management’s Discussion and Analysis of Financial Condition and Results of Operations 
Item 7A  Quantitative and Qualitative Disclosures About Market Risk 
Financial Statements and Supplementary Data 
Item 8 
Item 9 
Changes in and Disagreements With Accountants on Accounting and Financial Disclosure 
Item 9A  Controls and Procedures 
Item 9B  Other Information 

Part III. 

Item 10  Directors, Executive Officers and Corporate Governance 
Item 11  Executive Compensation 
Item 12  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 

Matters 

Item 13  Certain Relationships and Related Transactions, and Director Independence
Item 14  Principal Accountant Fees and Services

Item 15  Exhibits and Financial Statement Schedules
Item 16  Form 10-K Summary 
Signatures 
Financial Statements and Financial Statement Schedules 

Part IV.

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F-1

Item 1. Business 

ABOUT KORN FERRY 

PART I. 

Korn Ferry (referred to herein as the “Company” or in the first-person notations “we,” “our,” and “us”) is a global 
organizational consulting firm, synchronizing our clients’ strategy and talent to drive superior business performance.  

We operate in 111 offices in 53 countries, enabling us to deliver our solutions on a global basis, wherever our clients 
do business. As of April 30, 2020, we had 8,198 full-time employees, including 2,979 consultants and execution staff 
who are primarily responsible for originating client services.  

During fiscal 2020, we partnered with 13,724 client organizations in achieving their strategic talent objectives by 
providing an entire array of products and services. Our clients include many of the world’s largest and most 
prestigious public and private companies, middle market and emerging growth companies, as well as government 
and nonprofit organizations. We serve 97% of the Fortune 100 and 93% of the Financial Times Stock Exchange 100. 
We have built strong client loyalty, with 90% of our engagements in fiscal 2020 being completed on behalf of clients 
for whom we had conducted engagements in the previous three fiscal years.  

We were originally formed as a California corporation in November 1969 and reincorporated as a Delaware 
corporation in fiscal 2000. 

The Company operates through four global segments:  

1.  Consulting helps clients synchronize their strategy and their talent by addressing four fundamental needs: 

Organizational Strategy, Assessment and Succession, Leadership and Professional Development, and Rewards 
and Benefits. This work is supported and underpinned by a comprehensive range of some of the world’s leading 
intellectual property (“lP”) and data. 

2.  Digital leverages an artificial intelligence (“AI”) powered platform to identify the best structure, roles, capabilities 
and behaviors needed to drive business forward. This end to end system gives clients one enterprise-wide talent 
framework and delivers an achievable blueprint for success along with the guidance and tools to deliver it.   

3.  Executive Search helps organizations recruit board level, chief executive and other senior executive and 

general management talent. Behavioral interviewing and proprietary assessments are used to determine ideal 
organizational fit, and salary benchmarking builds appropriate frameworks for compensation and retention. 

4.  RPO and Professional Search combines people, process expertise and IP-enabled technology to deliver 

enterprise talent acquisition solutions to clients. Transaction sizes range from single professional searches to 
team, department and line of business projects, and global outsource recruiting solutions.  

Consulting and Digital are new reporting segments. Previously, these were tracked and reported together as Korn 
Ferry Advisory (“Advisory”). Over the past years we have invested in the Digital business and harmonize the structure 
of our content and data, building a technology platform for the efficient delivery of these assets directly to an end 
consumer or indirectly through a consulting engagement. These investments, combined with the acquisitions of Miller 
Heiman Group, AchieveForum and Strategy Execution (the “Acquired Companies”) in November 2019, resulting in 
reassessing how we manage our Advisory business. Therefore, beginning in the third quarter of fiscal 2020, we 
separated Advisory into two segments in order to better align with the Company’s strategy (which included the 
acquisition of the Acquired Companies) and the decisions of the Company’s chief operating decision maker, who had 
begun to regularly make resource allocation decisions and assess performance separately between Consulting and 
Digital within Advisory. 

In addition to Digital, in recent years we have made other significant investments in our business that have 
strengthened our IP, enhanced our geographical presence, added complementary offerings to deepen client 
relationships, and broaden our capabilities around talent acquisition, organizational strategy, assessment and 
succession, development and rewards and benefits. Approximately 71% of our revenue comes from clients that 
utilize multiple lines of our business. 

1 

 
 
 
 
 
 
On June 12, 2018, the Company’s Board of Directors approved the One Korn Ferry rebranding plan for the Company 
(the “Plan”). The Plan includes going to market under a single, master brand architecture, solely as Korn Ferry and 
sunsetting all the Company’s sub-brands used at the time, including Futurestep, Hay Group and Lominger, among 
others. This integrated go-to-market approach was a key driver in our fee revenue growth in fiscal year 2018, which 
led to the decision to further integrate our go-to-market activities under one master brand — Korn Ferry. As a result, 
the Company discontinued the use of all sub-brands and changed its name, effective January 1, 2019, to “Korn 
Ferry.” Two of the Company’s former sub-brands, Hay Group and Lominger, came to Korn Ferry through acquisitions. 
In connection with the accounting for these acquisitions, $106.6 million of the purchase price was allocated to 
indefinite-lived tradename intangible assets. As a result of the decision to discontinue their use, the Company took a 
one-time, non-cash write-off of tradenames of $106.6 million in fiscal 2019. During fiscal 2020 the Company 
completed the implementation of the plan. 

In March 2020, COVID-19 was reported to have spread to over 100 countries, territories or areas worldwide. Initially, 
the negative business impact of the coronavirus outbreak was most pronounced in the Asia Pacific Region, and in 
particular China and Hong Kong. During the fourth quarter of fiscal 2020 the World Health Organization declared it a 
pandemic and the impact has been felt worldwide. The outbreak has severely restricted the level of economic activity 
in affected areas and has had an adverse impact on sales of certain of our products and services. Governments and 
companies have implemented social distancing - limiting either travel or in person individual or group face-to-face 
interaction as well as working from home to adhere to stay at home orders from national, state and city governments. 
All of our business segments across all of our geographies have been impacted as fee revenue decreased 
significantly in the fourth quarter. In light of the continuing uncertainty in worldwide economic conditions caused by 
the COVID-19 pandemic and, as part of a broader program aimed at further enhancing our strong balance sheet and 
liquidity position, on April 20, 2020, we initiated a plan intended to adjust our cost base to the current economic 
environment and to position us to invest in the recovery. This plan includes (i) a reduction in workforce, which was 
substantially completed by the end of fiscal 2020 and resulted in restructuring charges of $40.5 million associated 
with severance, (ii) the temporary furlough of certain employees, (iii) subject to certain exceptions and legal 
requirements, salary reductions across the organization, and (iv) other cost saving measures relating to general and 
administrative expenses.  

We file annual, quarterly and current reports, proxy statements and other documents with the Securities and 
Exchange Commission (the “SEC”), pursuant to the Securities Exchange Act of 1934, as amended (the “Exchange 
Act”). Our reports, proxy statements and other documents filed electronically with the SEC are available at the 
website maintained by the SEC at www.sec.gov. 

We also make available, free of charge on the Investor Relations portion of our website at http://ir.kornferry.com, our 
annual, quarterly, and current reports, and, if applicable, amendments to those reports, filed or furnished pursuant to 
Section 13(a) or 15(d) of the Exchange Act as soon as reasonably practicable after we electronically file such reports 
with, or furnish them to, the SEC at www.sec.gov. 

We also make available on the Investor Relations portion of our website at http://ir.kornferry.com press releases and 
related earnings presentations and other important information, which we encourage you to review. 

Our Corporate Governance Guidelines, Code of Business Conduct and Ethics, and the charters of the Audit 
Committee, Compensation and Personnel Committee, and Nominating and Corporate Governance Committee of our 
Board of Directors are also posted on the Investor Relations portion of our website at http://ir.kornferry.com. 
Stockholders may request copies of these documents by writing to our Corporate Secretary at 1900 Avenue of the 
Stars, Suite 2600, Los Angeles, California 90067. 

THE KORN FERRY OPPORTUNITY 

Aligned around our vision to be the preeminent organizational consulting firm, we are pursuing an ambitious strategy 
that will help us to focus relentlessly on clients and collaborate intensively across the organization. This approach 
builds on the best of our past and gives us a clear path to the future with focused initiatives to increase our client and 
commercial impact. 

Korn Ferry is transforming how clients address their talent management needs. We have evolved from a mono-line 
business to a multi-faceted consultancy, giving our consultants more frequent and expanded opportunities to engage 
with clients. The expansion of our business into larger addressable markets offers higher growth potential and more 
durable and visible revenue streams. 

While most organizations can develop a sound strategy, they often struggle with how to make it stick. That is where 
we come in: synchronizing an organization’s strategy with its talent to drive superior performance. We help 
companies design their organization—the structure, roles and responsibilities—to seize these opportunities. In 
addition, we help organizations select and hire the talent they need to execute their strategy—and show them the 
best way to compensate, develop and motivate their people.  

2 

We do this through our five core solution sets: 

Core Solutions 

Organizational Strategy 

Assessment and Succession 

Talent Acquisition 

Leadership and Professional 
Development 

Rewards and Benefits 

Integrated Solutions 

We map talent strategy to business strategy by designing operating models 
and organizational structures that align to them, helping organizations put their 
plans into action. We make sure they have the right people, in the right roles, 
engaged and enabled to do the right things. 

We provide actionable, research-backed insights that allow organizations to 
understand the true capabilities of their people so they can make decisions that 
ensure the right leaders are ready—when and where they are needed—now 
and in the future. 

From executive search to recruitment process outsourcing (“RPO”), we 
integrate scientific research with our practical experience and industry-specific 
expertise to recruit professionals of all levels and functions for client 
organizations. 
We develop leaders at all levels along every stage of their career journey with a 
spectrum of intensive high-touch and scalable high-tech development 
experiences. Our combination of data, development content and coaching with 
forward-thinking, creative design builds leadership experiences that help entry-
to senior-level leaders develop and deliver superior results. 
We help organizations design rewards to achieve their strategic objectives. We 
help them pay their people fairly for doing the right things—with rewards they 
value—at a cost the organization can afford. 

Additionally, we deliver differentiated approaches for our clients through our integrated market offerings, which bring 
together our best thinking from across our core solutions. These offerings, guided by an ever-changing business 
environment, target specific client needs and demonstrate Korn Ferry’s competitive advantage and durability.  

For example, as the COVID-19 global pandemic took hold, our structure and systems enabled us to quickly pivot our 
go-to-market approach to help clients navigate the myriad of organizational and people challenges they faced at both 
the onset of the crisis and as they forge a path towards recovery. A key differentiator is Korn Ferry’s ability to bridge 
business strategy and talent strategy, positioning us to partner with our clients broadly and deeply in the delivery of 
integrated solutions ranging from cost optimization to virtual learning experiences, change management, and career 
transition/outplacement. 

Other integrated offerings focus on our clients’ transformational challenges. Our digital transformation service helps 
clients execute on a digital operating model, including the introduction and integration of new agile ways of working. 
Rich proprietary data enables our clients to better deliver the right value proposition to attract, retain and engage 
digital talent. In addition, we help specific functional areas, such as HR, develop their future-state model within a 
digital environment.  

Our diversity and inclusion (“D&I”) service helps clients innovate and grow by creating an inclusive culture and 
diverse workforce. Organizations are in different places on their D&I journeys, ranging from compliance-driven, 
values-driven, talent performance driven, and beyond. As a result, we combine our insights into a single offering that 
can be tailored to different markets and unique buyers. 

From core through integrated, across our solution portfolio, we have the advantage of best-in-class solutions, 
products and talent, coupled with deep market expertise, to deliver a seamless approach to organization, talent and 
rewards strategies. Our change management capabilities further support our clients, through the successful 
execution of their transformational strategies and the effective implementation of their people and culture programs. 

OUR INTELLECTUAL PROPERTY AND TECHNOLOGY 

By bringing together our industry knowledge, methodology, measurements, and data insights, we can not only 
benchmark clients against the best but also help them make the changes necessary to achieve their optimal 
performance. We offer a complete view of the talent they need and the talent they have. We know if their rewards are 
fair and effective and we align their structures, role profiles, and people to support the strategy so that clients know 
where to focus their efforts to create lasting change in the organization. 

3 

 
 
 
The Talent Hub 

At the core of our approach is deep IP and research that informs smarter, more data-driven outcomes for our clients. 
We house all this data inside our Talent Hub. With more than four billion total data points, including 74 million 
assessment results, seven million employee engagement survey responses, and rewards data for 22 million 
employees across over 25,000 organizations and more than 150 countries, our Talent Hub provides the fuel for all of 
our services, solutions and products, bringing clients a research-based foundation to underpin quality and 
consistency in their talent processes.  

The Korn Ferry Institute 

The Korn Ferry Institute, our research and analytics arm, develops and infuses robust scientific research, cutting-
edge IP, and state-of-the-art talent analytics methodologies into Korn Ferry, enabling every client facing Korn Ferry 
colleague to partner with organizations and people to activate their potential and find the success they seek.  

At the highest level, the Korn Ferry Institute is built on three core pillars: 

1. Robust Research and Thought Leadership: We define leadership, human, and organizational performance for

the Fourth Industrial Revolution.

2. Science-Based IP: We develop and measure the gold standard of what is required for success at work for talent

in the new economy.

3. Client Advanced Analytics and Data Management: We integrate and build upon our data sets using advanced
modeling and artificial intelligence to produce predictive insights and deliver demonstrable client impact.

In the fiscal year ahead, we will continue to innovate, driving even greater business and societal impact as we focus 
on crisis management, organizational transformation, and defining the leadership needed for the future.  

INDUSTRY TRENDS 

The world has seen so much change. 

The emergence of COVID-19 is an event of historic magnitude, with repercussions that will undoubtedly be felt for 
years. There is virtually no company or industry that has not been impacted by the crisis, forcing them to evolve their 
talent processes, find new ways to deliver customer value, lead employees through uncertainty and change, and 
reduce costs to survive.  

And, while the world battles this pandemic and the resulting adverse economic consequences, we are seeing 
violence in the United States uncover a long-standing practice of people treating others based on personal bias – 
conscious or sub-conscious. As part of this movement, we have raised an active and intentional voice to strongly 
condemn all bias, including racism and engage in candid dialogue to listen, understand and then lead through action 
to drive transformative change. 

From these long overdue calls for social equality to a global pandemic causing economic downturns, layoffs, 
furloughs, and pay reductions, emotions are running high. Uncertainty has led to fear. People and companies are 
struggling to perform at their best. Organizations are increasingly turning to partners like Korn Ferry to synchronize 
their strategy with their talent as an answer to today’s most pressing business challenges, specifically: 









Creating cultures of inclusion where diversity is intrinsically valued; where every individual is able to
contribute fully; and where all talented people can advance through the organization regardless of their
gender, background or other identifying factors.

Pivoting from in-person/classroom delivery and training to a model where our services, solutions and IP are
consumed by our clients virtually, enabled by a technology platform.

Achieving growth and cost synergies from M&A transactions without destroying employee engagement.

Having the right people, mindsets and structures to achieve successful digital transformations.

 Managing potential market volatility by optimizing cost in their reward structures and workforce mix.



Transitioning to the workforce of the future to address changes in work such as the need for greater agility
and new roles being created by technology, plus changes to worker preferences such as remote working.

4 

 

Improving the way an organization engages its customers by aligning go-to-market strategy with the 
company’s growth strategy, ensuring that the right people are in the right roles, and that sale professionals 
have the right tools, skills and mindset to be effective – whether in a face-to-face or virtual setting. 

  Developing leaders at all levels along every stage of their career journey whether senior level, high-touch 
through early-career scalable high-tech development experiences. Clients need a combination of data, 
development content and coaching with forward-thinking, creative design to build leadership experiences that 
deliver superior results. 

  Changing ingrained ways of thinking and building strategies that energize employees and drive performance 

in the face of disruptive change. 

 

Improving the quality of service delivery in core functions to create strategic competitive advantage. 

In addition, we believe the following factors will have a long-term positive impact on our industry: 

  Companies are actively in search of trusted advisors that can offer a full suite of organizational consulting 
products and solutions, to manage the multiple needs of their business on a global scale using a common 
language and technology platform. 

  Over the next decade, demand for skilled workers will outstrip supply, resulting in a global talent shortage. 

Organizations must make talent strategy a key priority and take steps now to educate, train and upskill their 
existing workforces. 

  Companies are increasingly leveraging big data and predictive analytics to measure the influence of activities 
across all aspects of their business, including their people. They expect their partners to deliver superior 
metrics and better ways of driving results. 

 

There is an increasing demand for professionals with not just the right experience, but also the right 
leadership competencies, traits and drivers to meet the requirements of the position and organizational 
culture today and prepare it for tomorrow.  

  Executive management tenure continues to hover at historically low levels. 

 

 

The balance of power is shifting from the employer to the employee, as more people take charge of their own 
careers and the gig economy continues to grow in popularity. 

Talent mobility is being recognized as a critical driver in the recruitment, development and retention of an 
organization’s people, particularly their early career professionals. 

  Succession planning remains under heightened scrutiny amidst pressure to generate growth, shorter C suites 
tenures and the emphasis being placed on making succession planning a systemic governance process 
within global organizations. 

  Executive pay is under a perpetual spotlight, making it imperative that organizations get this right to ensure 

the public trust and establish a functional compensation strategy that starts right at the top and helps to drive 
retention.  

  Companies are more determined than ever to close the diversity gap on pay and advancement to leadership 

roles. 

  More companies are maintaining strategic focus by choosing to outsource non-core functions like talent 

acquisition to RPO providers who can offer efficient, high-quality services. 

GROWTH STRATEGY  

Our objective is to expand our position as the preeminent organizational consulting firm. In order to meet this 
objective, we will continue to pursue our multi-pronged strategy:  

Drive a One Korn Ferry Go-to-Market Strategy 

Our synergistic go-to-market strategy, bringing together our core solutions, is driving more integrated, scalable client 
relationships. This is evidenced by the fact that approximately 71% of our revenues come from clients that utilize 

5 

 
multiple lines of our business. To better compete in the market, we will continue to evolve from our traditional line of 
business segmentation to integrated solutions along industries lines. 

Our Digital business is a core pillar of our go-to-market strategy. We have built an integrated platform that gives 
clients direct access to people and organizational data, insights, analytics, and digital assets that when used together, 
give clients a common language for all talent matters. A software-as-a-service (“SaaS”) model creates financial 
security, improves Company cash flow, and helps us generate wider and more long-term relationships with our clients 
through large scale and technology-based human resources programs. Digital, with its discrete capabilities, also 
enables us to engage businesses we might not have previously worked with because a complete advisory solution 
was not required, cost was a barrier, or they lacked awareness of Korn Ferry as a provider. We continue to seek 
ways to further scale these highly profitable products to our global clients. 

Another pillar of our growth strategy is our Marquee and Regional Accounts program. This program drives significant 
global and regional strategic account development and provides a framework for all our client development activities 
as we successfully deepen client relationships. Our Marquee and Regional Accounts program now comprises 
approximately one-third of our global fee revenues. In the year ahead, we will continue to grow and expand our 
account management activities. This includes driving consistent account selection, assignment, planning and 
execution; implementing account-based marketing efforts; optimizing the pipeline and opportunity process; integrating 
our best thinking across solutions; and hiring additional dedicated account leaders. The success of this approach has 
now been extended to include a broader set of Regional Accounts to be serviced with this same attention and care. 

Deliver Client Excellence and Innovation 

Technology is positioned to reshape the future of work and with it, the workforce as we know it today. Market 
innovations contribute to more accurate, faster, cost-effective and impactful business and human decisions. Our firm 
is well positioned here. We have a set of assets that are critical to such decisions: deep science on organization and 
human motivation, data on talent, work and rewards, and proven products and solutions.  

We have combined our people and organizational data, insights, analytics, and digital assets into a unified single 
platform to inform smarter, more data-driven outcomes for our clients. Our license based tools allow us to create wide 
and meaningful impact across our clients’ business, from organizational development and job profiling to selection, 
training, individual and team development, succession planning, M&A, D&I, digital transformation and more. We can 
provide insights and solutions to clients more quickly by having “best practice” predefined to act as a benchmark to 
work towards. Continued enhancements to our Talent Hub platform, including the upcoming launches of Korn Ferry 
Architect, Learn, and Org Scan, will allow us to embed more analytics directly into our clients’ user experience. 

More than 100,000 consumers have registered and are using Korn Ferry Advance, our business-to-consumer 
offering, since it launched in the United States (the “U.S.”) in July 2017. We are expanding and enhancing the offering 
to provide more focused assistance to people looking to make their next career move, as well as to provide tailored 
career services to an organization’s people. Korn Ferry Advance will continue to leverage cutting-edge technology as 
well as the greatest asset we have—our consultants. Korn Ferry Advance is also being used to augment our Korn 
Ferry Digital offerings, primarily in leadership development, professional development and career transition services. 

Create the Top-of-Mind Brand in Organizational Consulting 

Along with our people and IP, the Korn Ferry brand is the strongest asset of the Company. Positioning Korn Ferry as 
the preeminent global organizational consultancy and demonstrating our ability to drive business performance 
through people remains the goal of our global marketing program. 

The Korn Ferry brand is brought to market via two distinct channels: primarily through business-to-business (“B2B”) 
and in the early stage of business-to-consumer (“B2C”). In both instances, we communicate key core values about 
what we do, expressing that we are ‘more than’ as well as inspiring action in the way our customers run their 
businesses and in the way they approach their careers. We are executing against our strategy with these priorities in 
mind: 

 One Korn Ferry—We will partner with internal and external stakeholders to advance a differentiated one Korn
Ferry story and brand that minimizes operational risks, engages our employees, resonates in the broader
market and becomes a platform for differentiation and sustainable growth.

 Generate Demand—We will assess market trends, liaise with clients, and partner with internal stakeholders

to develop a steady cadence of thought leadership-based campaigns, public relations and demand
generation activities that engage clients and prospects in meaningful conversations.

Advance Korn Ferry as a Premier Career Destination 

We continue to invest in building a world-class organization that is aligned to our strategy and is staffed by a capable, 
motivated and agile workforce. A few key initiatives in this area include: 

6 

 Onboarding— To support growth, we have a standardized, global onboarding experience for all Korn Ferry
new hires using a common platform, materials and resources to ensure new colleagues are effectively
integrated into the Company with reduced ramp-up time to full productivity. We are also taking a
programmatic approach to onboarding through our Talent Academy and StartUp early career training.





Career Paths and Mobility—Under the Korn Ferry enterprise-wide career model, we created an integrated
career framework, called Career Architecture, that encompasses all the roles at Korn Ferry differentiated by
focus, accountability and complexity. Career Architecture is supported by Success Profiles that define the key
responsibilities and capabilities of roles. These profiles allow for comparisons among roles so that employees
can determine what they may need to develop to move into different jobs across the organization. With this
framework and our global promotions processes, we enable and encourage talent mobility across all areas of
our business. In fiscal 2020, we promoted more than 1,200 colleagues across our four segments.

Talent Development—Our growth plans require a learning, agile organization. To facilitate this, we use a
learning management system (iAcademy) to serve as a Center of Excellence focused on the growth and
development of our colleagues through rich, personalized content.

 Mentoring—As our firm continues to expand in size and offerings, our colleagues face increasingly complex

client and career issues, all while learning how to work together as One Korn Ferry. The need to connect,
collaborate and help each other has never been more pronounced. This past year we launched a firm-wide
mentorship program to empower our colleagues to learn, connect and advance. Paired through the Korn
Ferry Advance platform, Mentors and Mentees are matched based on proximity, career goals and focus.



Benefits—We offer competitive benefits across the globe that are customized within each country we operate
in based on market prevalence and cultural relevance. The Korn Ferry Cares benefits strategy focuses on
keeping our colleagues and their families healthy – physically, emotionally, financially, and socially. Our
progressive benefit offerings in the U.S. helped us earn top recognitions as a best employer by Working
Mother Magazine and the Human Rights Campaign.

Pursue Transformational Opportunities at the Intersection of Talent and Strategy  

We have developed a core competency in identifying, acquiring and integrating M&A targets that have the potential to 
further our strategic objectives and enhance shareholder value. Our disciplined approach to M&A considers strategic 
alignment and cultural fit along with economics that deliver a return in excess of our cost of capital. M&A will continue 
to play a critical role in the ongoing evolution of Korn Ferry into an industry specialized, business outcomes-oriented 
solution provider at the intersection of talent and strategy. While we will continue to execute on our targeted organic 
growth pathways, M&A will be a vital component of our future growth and capital deployment strategies. 

OUR ORGANIZATION 

The Company operates through four global segments: Consulting, Digital, Executive Search, and RPO & 
Professional Search. Consulting, Digital, and RPO & Professional Search are managed on a global basis with 
operations in North America, Europe, the Middle East and Africa (“EMEA”), Asia Pacific and Latin America. Our 
Executive Search business is managed and reported on a geographic basis across four regions: North America, 
EMEA, Asia Pacific and Latin America. 

Consulting 

Overview—Korn Ferry helps clients design their organization—the structure, roles and responsibilities—and shows 
them the best way to develop, motivate and compensate their people. Our focus is on making change happen and 
helping people and organizations exceed their potential. Through our talented colleagues, robust solutions and IP, 
our consultants can solve the most disruptive and challenging organizational and talent problems facing clients. 

Our Consulting team is comprised of top leadership and organizational consultants and thought leaders, working in 
85 cities in 50 countries. Our consultants are predominately recruited from local markets, so they are sensitive to 
local issues, but work together in global teams, resulting in larger opportunities with greater client and commercial 
impact. Within Consulting, we offer the following core go-to-market solutions: 

Organizational Strategy: We provide end-to-end support to organizations that want to transform their business. 
Strategy becomes operationalized by aligning the tangible elements of the organization—people, structure and 
process—and the intangible elements—motivations, relationships and culture.  

Assessment and Succession: We provide actionable, research-backed insight and products that allow organizations 
to understand the talent they have, benchmarked against the talent they need to deliver on the business strategy, and 
we help them close any gaps.

7 

Leadership and Professional Development: We develop leaders at all levels along every stage of their career journey 
with a spectrum of intensive high-touch and scalable high-tech development experiences. Our combination of data, 
development content and coaching with forward-thinking, creative design builds leadership experiences that help 
entry-to senior-level leaders develop and deliver superior results. 

Rewards and Benefits: We help organizations design rewards to achieve their strategic objectives, to pay their people 
fairly for doing the right things—with rewards they value—at a cost the organization can afford. Our advice is backed 
by the quality and quantity of our pay data and widely used job evaluation methodology.  

These solutions are often bundled into integrated market offerings (e.g., Digital Transformation, M&A) that include  
our IP and data and reflect our best thinking across our solutions, enabling us to develop innovative and differentiated 
approaches to our clients’ most pressing business challenges. 

We partner with some of the world’s most admired organizations in the creation, assisting and execution of talent 
strategy. We accomplish this through consulting solutions that address how people work and show how to nurture 
them so that their strategies succeed. We capitalize on the breadth of our IP, service offerings and expertise to do 
what is right for the client—transforming ideas into actionable insights. Clients can depend on our solutions to be data 
backed, market tested and agile. 

We are widely recognized by our clients and industry experts for the excellence of our work. Some highlights from 
fiscal 2020 include: 

 Overall leader, Baker’s Dozen Customer Satisfaction Ratings: Employee Engagement (HRO Today)





Leader, Organization Strategy Consulting (ALM Intelligence)

Leader, Talent and Leadership Consulting and #1 in Depth Capability (ALM Intelligence)

 Gold Medal, UK’s Leading Management Consultants: People and Performance (Financial Times)







Choice Award, Measurement, Testing & Assessment (Training Magazine Network)

Best Consulting Firms in HR Consulting (Vault)

Best RPO Provider in Greater China - MNC (HRoot)

 Golden HR Award for Outstanding Achievements in South China Property – Shimao (Guangzhou HRO)

Korn Ferry is known for creating and owning one of the most comprehensive and up-to-date people and organization 
databases in the world. We can benchmark clients against the best, but more critically, can help them make the 
changes to achieve their optimal performance. These insights are embedded into every consulting project and are a 
powerful differentiator for our clients, who have come to depend on Korn Ferry for our informed and data-driven point 
of view. 

Consulting fee revenue was $543.1 million, $568.3 million and $540.5 million in fiscal 2020, 2019 and 2018, 
respectively. This represented 28%, 30% and 31% of the Company’s total fee revenue in fiscal 2020, 2019 and 2018, 
respectively. 

Client Base—During fiscal 2020, the Consulting segment partnered with approximately 4,800 clients across the globe 
and 22% of Consulting’s fiscal 2020 fee revenue was referred from Korn Ferry’s Executive Search, Digital and RPO & 
Professional Search segments. Our clients come from the private, public and not-for-profit sectors, across every 
major industry and represent diverse business challenges. 

Competition—The people and organizational consulting market is extremely competitive, as companies are 
increasingly seeking ways to synchronize their strategy and talent to drive superior business performance. Our 
competitors include consulting organizations affiliated with accounting, insurance, information systems, executive 
search and staffing firms, as well as strategy consulting firms. Some of our main competitors are Ernst & Young, 
McKinsey, Willis Towers Watson and Deloitte. Although these firms are our largest competitors, we also compete 
with smaller boutique firms that specialize in specific regional, industry or functional aspects of leadership and HR 
consulting. 

Digital 

Overview—As the world changes at lightning speed, to compete, organizations need to be agile, decisive, and to act 
and scale fast. Korn Ferry Digital empowers leaders to reach their goals by optimizing the potential of their people.  

8 

The subscription-based platform that powers our Digital business combines our bank of employee data and Korn 
Ferry methodology to benchmark where individuals and teams are now, and then identifies the best structure, roles, 
capabilities and behaviors and rewards needed to drive organizational effectiveness. Digital delivers clear insight with 
the training and tools needed to align organizational structure with business strategy.  

The recent acquisitions of the Acquired Companies allow us to further complement our offering with tools, training 
and content aimed specifically at driving client challenges related to the acceleration of revenue growth, enhanced 
customer experience, and professional development.  

Our Digital solutions cover the talent journey: 











Korn Ferry Assess: our post-hire assessment solution to help you develop and leverage your existing talent

Korn Ferry Listen: customized employee engagement programs that determine how engaged and enabled
employees are and help clients understand why

Korn Ferry Pay: market-leading compensation data and tools for employee rewards programs

Korn Ferry Recruit: AI-enabled talent acquisition tools that streamline hiring

Korn Ferry Select: our pre-hire assessment to help you find and hire the best talent

Our Digital team is comprised of top leadership and organizational consultants and thought leaders, located in 71 
cities in 48 countries. Our consultants are predominately recruited from local markets, so they are sensitive to local 
issues, but work together in global teams, resulting in larger opportunities with greater client and commercial impact. 
Digital fee revenue was $292.4 million, $252.7 million and $244.5 million in fiscal 2020, 2019 and 2018, respectively. 

Client Base—During fiscal 2020, the Digital segment partnered with approximately 9,000 clients across the globe and 
6% of Digital’s fiscal 2020 fee revenue was referred from Korn Ferry’s Executive Search, Consulting and RPO & 
Professional Search segments. Our clients come from the private, public and not-for-profit sectors, across every 
major industry and represent diverse business challenges. 

Competition—The competitor landscape is fragmented. We compete with specialist suppliers, boutique and large 
consulting companies in each solution area. Some of our main competitors are AON, Mercer, Willis Towers Watson, 
SHL, Fuel 50, SkillSoft, Criteria, Predictive Index, Prevue Hire and Textio. Despite this, one of our advantages is the 
way we have linked our data, IP, and the technology platform that allows us to provide an end-to-end view of talent. 
We are able to show what success looks like across almost 4,000 roles, and our Accountability, Capability, & Identity 
Success Profile model provides a holistic way to look at a job from multiple angles and provide connectivity from 
people to strategy. 

Executive Search  

Overview—Korn Ferry helps clients attract and hire leaders who fit with their organization and make it stand out. Our 
services are typically used to fill executive-level positions, such as board directors, chief executive officers, chief 
financial officers, chief operating officers, chief information officers, chief human resource officers and other senior 
executive officers.  

Our Executive Search services concentrate on searches for positions with average annual cash compensation of 
$360,000 or more, or comparable compensation in foreign locations. The industry is comprised of retained and 
contingency recruitment firms. Retained firms, such as Korn Ferry, typically charge a fee for their services equal to 
approximately one-third of the first-year annual cash compensation for the position being filled regardless of whether 
the position is filled. Contingency firms generally work on a non-exclusive basis and are compensated only upon 
successfully placing a recommended candidate. 

As part of being retained by a client to conduct a search, we assemble a team of consultants with appropriate 
geographic, industry and functional expertise. We utilize a standardized and differentiated approach to placing talent 
that integrates our research-based IP with our practical experience. Our search consultants serve as management 
advisors who work closely with the client in identifying, assessing and placing qualified candidates. In fiscal 2020, we 
executed 6,064 new executive search assignments. 

Industry Specialization—Consultants organized in six broad industries groups bring an in-depth understanding of the 
market conditions and strategic management issues faced by clients within their specific industries and geographies. 
We are continually looking to expand our specialized expertise through internal development and strategic hiring in 
targeted growth areas. 

9 

Percentage of Fiscal 2020 Assignments Opened by Industry Specialization 

Global Industries: 

Industrial 
Financial Services 
Life Sciences/Healthcare Provider 
Consumer 
Technology 

Regional Specialties (U.S.): 
Education/Not-for-Profit 

31%
20%
16%
15%
13%

5%

Functional Expertise—We have organized executive search centers of functional expertise, composed of consultants 
who have extensive backgrounds in placing executives in certain functions, such as board directors, CEOs and other 
senior executive officers. Our Board & CEO Services group, for example, focuses exclusively on placing CEOs and 
board directors in organizations around the world. This is a dedicated team from the most senior ranks of the 
Company. Their work is with CEOs and in the boardroom, and their expertise is in organizational leadership and 
governance. They conduct hundreds of engagements every year, tapping talent from every corner of the globe. This 
work spans all ranges of organizational scale and purpose. Members of functional groups are located throughout our 
regions and across our industry groups. 

Percentage of Fiscal 2020 Assignments Opened by Functional Expertise 

Board Level/CEO/CFO/Senior Executive and General Management
Finance and Control 
Marketing and Sales  
Information Systems 
Manufacturing/Engineering/Research and Development/Technology
Human Resources and Administration 

Regions 

70%
10%
6%
6%
5%
3%

North America—In fiscal 2020, the region generated fee revenue of $434.6 million and opened 2,557 new 
engagements with an average of 253 consultants. 

EMEA—In fiscal 2020, the region generated fee revenue of $170.3 million and opened 1,863 new engagements with 
an average of 173 consultants. 

Asia Pacific—In fiscal 2020, the region generated fee revenue of $98.1 million and opened 1,107 new engagements 
with an average of 96 consultants. 

Latin America—In fiscal 2020, the region generated fee revenue of $29.4 million and opened 537 new engagements 
with an average of 38 consultants.  

Client Base—Our 3,968 Search engagement clients in fiscal 2020 include many of the world’s largest and most 
prestigious public and private companies.  

Competition—In Executive Search, we compete with other global executive search firms (i.e. Egon Zehnder, 
Heidrick & Struggles International, Inc., Russell Reynolds Associates and Spencer Stuart). Although these firms are 
our largest competitors, we also compete with smaller boutique firms that specialize in specific regional, industry or 
functional searches. We believe our brand name, differentiated business model, systematic approach to client 
service, cutting-edge technology, unique IP, global network, prestigious clientele, strong specialty practices and high-
caliber colleagues are recognized worldwide. We also believe our long-term incentive compensation arrangements, 
as well as other executive benefits, distinguish us from most of our competitors and are important in attracting and 
retaining our key consultants. 

RPO & Professional Search 

Overview—Korn Ferry combines people, process expertise and IP-enabled technology to deliver enterprise talent 
acquisition solutions to our clients. Our recruiting solutions have breadth, including all functional talent segments—IT, 
Marketing, R&D, Commercial Sales, HR, Healthcare, Supply Chain, Finance and Legal. We also have depth, with the 
ability to deliver transaction sizes ranging from single professional searches to team, department and line of business 
projects, and enterprise global professional recruiting solutions. Our global capabilities deliver 1-10,000 or more new 
hires to address our clients’ employment needs.  

10 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
  
  
  
  
  
  
  
  
  
  
  
  
 
RPO: In fiscal 2020, Korn Ferry was recognized as one of the top RPO providers in the Baker’s Dozen list, marking 
our 13th consecutive year on the list. We were also named a leader on the Everest PEAK Matrix for three years 
running and achieved star performer status in 2020. Through decades of experience, we have enhanced our RPO 
solution to deliver quality candidates that drive our clients’ business strategies. We leverage proprietary IP and data 
sets to guide clients on the critical skills and competencies to look for, compensation information to align with market 
demand, and assessment tools to ensure candidate fit.  

We combine traditional recruitment expertise with a multi-tiered portfolio of talent acquisition solutions. Consultants, 
based in 33 countries, have access to our databases of pre-screened, mid-level professionals. Our global candidate 
pool complements our international presence and multi-channel sourcing strategy to provide speed, efficiency and 
quality service for clients worldwide. 

Project Recruitment: We can deliver the same talent acquisition services as we would in an end-to-end RPO solution, 
but within a defined project start and end date. Our Project Recruitment solution is seamless and aligned with the 
client’s broader talent acquisition strategy. Clients enjoy the same benefits around reduced time to hire, reduced cost 
per hire and improved candidate quality that they would with a full RPO solution, but via an on-demand model to 
manage short-term or specialized needs. 

Professional Search: We are positioned to help organizations identify and attract professionals at the middle to upper 
levels of management in single-search engagements. We focus on: 

INDUSTRIES:
Consumer 
Financial Services 
Industrial 
Life Sciences/Healthcare
Technology 
Education/Not-for-Profit/Government 

FUNCTIONAL EXPERTISE:
Finance & Accounting 
Human Resources 
Information Technology 
Sales, Marketing & Digital
Supply Chain Management 

Our innovative search process mirrors our Executive Search solution, offering access to active and passive candidate 
pools, the industry’s richest data on salaries and employee engagement, and proprietary tools in Korn Ferry Digital. A 
wealth of assessment data defines the traits needed for success in each role we recruit and matches candidates 
against best-in-class profiles while also gauging cultural fit. Our newest offering, Korn Ferry Recruit, a nimble 
solution, provides a fully integrated end-to-end technology solution for high-volume hiring of repeatable roles. 

Client Base—During fiscal 2020, the RPO & Professional Search segment partnered with 2,202 clients across the 
globe and 43% of RPO & Professional Search’s fiscal 2020 fee revenue was referred from Korn Ferry’s Executive 
Search Consulting and Digital segments. 

Competition—We primarily compete for RPO business with other global RPO providers and compete for search 
assignments with regional contingency recruitment firms and large national retained recruitment firms. We believe our 
competitive advantage is distinct. We are strategic, working with clients to hire best-fit candidates using our 
assessment IP, proprietary technology and professional recruiters. Our Talent Delivery Centers provide our teams 
with increased scalability, multilingual capabilities, global reach and functional specialization. We also work under the 
One Korn Ferry umbrella to help clients plan for their broader talent acquisition needs as part of their business 
strategy planning.  

Professional Staff and Employees 

We have assembled a wealth of talent that is rewarded based on performance. Our Company brings together a wide 
range of disciplines and professions—everything from academic research and technology development to executive 
recruiting, consulting, and business leadership. We are also a culturally diverse organization. Our people come from 
all over the world and speak a multitude of languages. For us, this diversity is a key source of strength. It means we 
have people who are able to challenge convention, offer unique perspectives, and generate innovative ideas. Equally 
important, it means we can think and act globally—just like our clients.  

As of April 30, 2020, we had a total of 8,198 full-time employees. Of this, 1,686 were Executive Search employees 
consisting of 556 consultants and 1,130 associates, researchers, administrative and support staff. Our Consulting 
segment had 2,058 employees as of April 30, 2020, consisting of 1,671 consultants and execution staff and 387 
associates, researchers, administrative and support staff. Our Digital segment had 1,413 employees as of April 30, 
2020, consisting of 421 consultants and 992 associates, researchers, administrative and support staff. Our RPO & 
Professional Search segment had 2,891 employees as of April 30, 2020, consisting of 331 consultants and 2,560 
administrative and support staff. Corporate had 150 professionals as of April 30, 2020. We are not party to a 
collective bargaining agreement and consider our relations with our employees to be good. Korn Ferry is an equal 
opportunity employer. 

11 

 
 
 
 
Item 1A. Risk Factors 

The discussion below describes the most significant factors, events, and uncertainties that make an investment in our 
securities risky. It does not address all of the risks that we face, and additional risks not presently known to us or that 
we currently deem immaterial may also impair our business operations. Our business, financial condition or results of 
operations could be materially adversely affected by any of these risks. 

Risks Related to Our Business 

The global coronavirus (“COVID-19”) pandemic has been negatively impacting our operations and financial 
performance, as well as the operations and financial performance of many of the clients in the industries we 
serve. The ultimate magnitude of this impact will depend on a variety of factors, including the duration of the 
impact, restrictions and operational requirements that apply to our business and the businesses of our 
clients, and the state of the global economy as a result of the pandemic, none of which can be predicted at 
this time. 

In December 2019, COVID-19 was reported to have surfaced in Wuhan, China. Since then, COVID-19 has spread 
across the globe, including all or most of the countries in which we and our clients operate. The COVID-19 pandemic 
has caused, and is expected to continue to cause, a global slowdown in economic activity, a decrease in demand for 
a broad variety of goods and services, disruptions in global supply chains, and significant volatility and disruption of 
financial markets. Because the severity, magnitude and duration of the pandemic and its economic consequences 
are uncertain, vary by region, are rapidly changing and difficult to predict, its full impact on our operations and 
financial performance, as well as its impact on our near-term ability to successfully execute our strategic objectives, 
remains similarly uncertain and difficult to predict. Further, the pandemic’s ultimate impact depends in part on many 
factors not within our control and which may vary by region (heightening the uncertainty as to the ultimate 
impact COVID-19 may have on our operations and financial performance), including (1) restrictive governmental and 
business actions that have been and continue to be taken in response (including travel restrictions, work from home 
requirements, and other workforce limitations), (2) economic stimulus, funding and relief programs and other 
governmental economic responses, (3) the effectiveness of governmental actions, (4) economic uncertainty in key 
global markets and financial market volatility, (5) levels of economic contraction or growth, (6) the impact of the 
pandemic on health and safety, (7) the pace of recovery if and when the pandemic subsides, and (8) how significantly 
the number of cases increases as economies begin to open up and the restrictive governmental and business actions 
referred to above are relaxed.  

Further, the COVID-19 pandemic has subjected our operations and financial performance to a number of risks, 
including those discussed below:  

  Operations-related risks: Across all of our businesses, we are facing increased operational challenges 

including a heightened need to protect employee health and safety, office shutdowns, workplace disruptions, 
and restrictions on the movement of people, both at our own offices and at those of our clients and our 
suppliers. We are also experiencing, and expect to continue experiencing, lower demand and volume for 
products and services, client requests for engagement deferrals or other contract modifications, and other 
factors related directly and indirectly to the COVID-19 pandemic that adversely impact our businesses. We 
expect that the longer the period of economic disruption continues, the more severe the negative impact will 
be on our operations and financial performance. 

  Client-related risks: Our clients have been and will be disrupted by quarantines and restrictions on 

employees’ ability to work and office closures. Such disruptions have and may continue to restrict our ability 
to provide products and services to our clients and have also and may continue to reduce demand for our 
products and services. In addition, COVID-19 has adversely affected the global economy and the economies 
and financial markets of many countries, which may result in further economic downturn that could affect 
demand for our products and services and impact our operations.  

  Employee-related risks: We have experienced and will experience disruptions to our operations resulting from 
quarantines, self-isolations, or other movement and restrictions on the ability of our employees to perform 
their jobs that may impact our ability to deliver our products and services in a timely manner or meet 
milestones or customer commitments. 

 

Liquidity- and funding-related risks: While we have significant sources of cash and liquidity and access to 
committed credit lines, a prolonged period of generating lower revenue could adversely affect our cash flow 
and liquidity. Conditions in the financial and credit markets may also limit our ability to draw on our revolving 
credit line, as well as the availability of additional funding or increase the cost of funding, if it were to become 
necessary. 

12 

 
As the COVID-19 pandemic continues to negatively impact our operations, it may also have the effect of heightening 
many of the other risks described in this Risk Factor section of our 10-K. In particular, see the risk factors titled: 

 

 

 

 

 

 

 

 

 

 

 

 

“We may not be able to align our cost structure with our revenue level”, 

“Our financial results could suffer if we are unable to achieve or maintain adequate utilization and suitable 
billing rates for our consultants”, 

“Foreign currency exchange rate risks affect our results of operations”, 

“Our indebtedness could adversely affect our financial condition”, 

“We may be unable to service our indebtedness”, 

“A decline in our operating results or available cash could cause us to experience difficulties in complying 
with covenants contained in more than one agreement”, 

“We are increasingly dependent on third parties for the execution of critical functions”, 

“As a result of our acquisitions, we have substantial amounts of goodwill and intangible assets, and changes 
in business conditions could cause these assets to become impaired, requiring write-downs that would 
adversely affect our operating results”, 

“We are a cyclical company whose performance is tied to local and global economic conditions”, 

“We face risks associated with social and political instability, legal requirements and economic conditions in 
our international operations”, 

“You may not receive the level of dividends provided for in the dividend policy our Board of Directors has 
adopted or any dividends at all”, and 

“Our inability to successfully recover should we experience a disaster or other business continuity problem 
could cause material financial loss, loss of human capital, regulatory actions, reputational harm or legal 
liability”. 

Further, the COVID-19 pandemic may also affect our operations and financial results in a manner that is not presently 
known to us or that we currently do not expect to present significant risks to our operations or financial results. 

 As a result of the decrease in fee revenue worldwide, the Company developed and implemented a plan that included 
(i) a reduction in workforce which resulted in $40.5 million of restructuring charges in fiscal 2020 (ii) the temporary 
furlough of certain employees, (iii) subject to certain exceptions and legal requirements, salary reductions across the 
organization, and (iv) other cost saving measures relating to general and administrative expenses. There is no 
guarantee that such plan will be successful and achieve the expected cost efficiencies. 

Our inability to successfully recover should we experience a disaster or other business continuity problem 
could cause material financial loss, loss of human capital, regulatory actions, reputational harm or legal 
liability. 

Should we experience a disaster or other business continuity problem, such as an earthquake, hurricane, terrorist 
attack, security breach, power loss, telecommunications failure or other natural or man-made disaster, our continued 
success will depend, in part, on the availability of our personnel, our office facilities, and the proper functioning of our 
computer, telecommunication and other related systems and operations. In such an event, we could experience near-
term operational challenges with regard to particular areas of our operations. In particular, our ability to recover from 
any disaster or other business continuity problem will depend on our ability to protect our technology infrastructure 
against damage from business continuity events that could have a significant disruptive effect on our operations. We 
could potentially lose client data or experience material adverse interruptions to our operations or delivery of services 
to our clients in a disaster. A disaster on a significant scale or affecting certain of our key operating areas within or 
across regions, or our inability to successfully recover should we experience a disaster, pandemic or other business 
continuity problem, could materially interrupt our business operations and cause material financial loss, loss of human 
capital, regulatory actions, reputational harm, damaged client relationships or legal liability.  

13 

 
We are limited in our ability to recruit candidates from certain of our clients due to off-limit agreements with 
those clients and for client relation and marketing purposes; such limitations could harm our business. 

Either by agreement with clients, or for client relations or marketing purposes, we are required to or elect to refrain 
from, for a specified period of time, recruiting candidates from a client when conducting searches on behalf of other 
clients. These off-limit agreements can generally remain in effect for up to two years following the completion of an 
assignment and cause us to lose search opportunities to our competition. The duration and scope of the off-limit 
agreement, including whether it covers all operations of the client and its affiliates or only certain divisions of a client, 
generally are subject to negotiation or internal policies and may depend on factors such as the scope, size and 
complexity of the client’s business, the length of the client relationship and the frequency with which we have been 
engaged to perform executive and professional searches for the client. If a prospective client believes that we are 
overly restricted by these off-limit agreements from recruiting employees of our existing clients, these prospective 
clients may not engage us to perform their executive searches. Therefore, our inability to recruit candidates from 
these clients may make it difficult for us to obtain search assignments from, or to fulfill search assignments for, other 
companies in that client’s industry. We cannot ensure that off-limit agreements will not impede our growth or our 
ability to attract and serve new clients, or otherwise harm our business. 

We face significant competition; Competition in our industries could result in lost market share, reduced 
demand for our services, and/or require us to charge lower prices for our services, which could adversely 
affect our operating results and future growth. 

We continue to face significant competition to each of our services and product offerings. The human resource 
consulting market has been traditionally fragmented and a number of large consulting firms, such as Ernst & Young, 
McKinsey, Willis Towers Watson and Deloitte are building businesses in human resource consulting to serve these 
needs. Our consulting business line has and continues to face competition from human resource consulting 
businesses. Many of these competitors are significantly larger than Korn Ferry and have considerable resources at 
their disposal, allowing for potentially significant investment to grow their human resource consulting business. Digital 
Products in the human resource market has been traditionally fragmented and a number of firms such as AON, 
Mercer, Willis Towers Watson, SHL, Fuel 50, SkillSoft, Criteria, Predictive Index, Prevue Hire and Textio offer 
competitive products. Competitors in the digital marketplace are a combination of large well capitalized firms and 
niche players who have received multiple rounds of private financing. Increased competition, whether as a result of 
professional and social networking website providers, traditional executive search firms, sole proprietors and in-house 
human resource professionals (as noted above) or larger consulting firms building human resources consulting 
businesses, may lead to pricing pressures that could negatively impact our business. For example, increased 
competition could require us to charge lower prices, and/or cause us to lose market share, each of which could 
reduce our fee revenue. 

Our executive search services face competition from both traditional and non-traditional competitors that provide job 
placement services, including other large global executive search firms, smaller specialty firms and web-based firms. 
In recent years, we have also begun facing increased competition from sole proprietors and in-house human 
resource professionals whose ability to provide job placement services has been enhanced by professional profiles 
made available on the internet and enhanced social media-based search tools. The continued growth of the shared 
economy and related freelancing platform sites may also negatively impact demand for our services by allowing 
employers seeking services to connect with employees in real time and without any significant cost. Traditional 
executive search competitors include Egon Zehnder, Heidrick & Struggles International, Inc., Russell Reynolds 
Associates and Spencer Stuart. In each of our markets, one or more of our competitors may possess greater 
resources, greater name recognition, lower overhead or other costs and longer operating histories than we do, which 
may give them an advantage in obtaining future clients, capitalizing on new technology and attracting qualified 
professionals in these markets. Additionally, specialty firms can focus on regional or functional markets or on 
particular industries and executive search firms that have a smaller client base are subject to fewer off-limits 
arrangements. There are no extensive barriers to entry into the executive search industry and new recruiting firms 
continue to enter the market.  

We believe the continuing development and increased availability of information technology will continue to attract 
new competitors, especially web-enabled professional and social networking website providers, and these providers 
may be facilitating a company’s ability to insource their recruiting capabilities. Competitors in these fields include 
SmashFly, iCIMS, Yello, Indeed, Google for Jobs and Jobvite. As these providers continue to evolve, they may 
develop offerings similar to or more expansive than ours, thereby increasing competition for our services or more 
broadly causing disruption in the executive search industry. Further, as technology continues to develop and the 
shared economy continues to grow, we expect that the use of freelancing platform sites will become more prevalent. 
As a result, companies may turn to such sites for their talent needs, which could negatively impact demand for the 
services we offer. 

Our RPO & Professional Search services primarily compete for business with other RPO providers such as Cielo, 
Alexander Mann Solutions, IBM, Allegis and Kelly Services, and compete for mid-level professional search 

14 

 
assignments with regional contingency recruitment firms and large national retained recruitment firms such as Robert 
Half, Michael Page, Harvey Nash and the Lucas Group. In addition, some organizations have developed or may 
develop internal solutions to address talent acquisition that may be competitive with our solutions. This is a highly 
competitive and developing industry with numerous specialists. To compete successfully and achieve our growth 
targets for our talent acquisition business, we must continue to support and develop assessment and analytics 
solutions, maintain and grow our proprietary database, deliver demonstrable return on investment to clients, support 
our products and services globally, and continue to provide consulting and training to support our assessment 
products. Our failure to compete effectively could adversely affect our operating results and future growth. 

Consolidation in the industries that we serve could harm our business. 

Companies in the industries that we serve have and may continue to achieve economies of scale and other synergies 
by combining with or acquiring other companies. If two or more of our clients merge or consolidate and combine their 
operations, we may experience a decrease in the amount of services we perform for these clients. If one of our 
clients merges or consolidates with a company that relies on another provider for its services, we may lose work from 
that client or lose the opportunity to gain additional work. The increased market power of larger companies could also 
increase pricing and competitive pressures on us. Any of these possible results of industry consolidation could harm 
our business, results of operations and financial condition. 

Failure to attract and retain qualified and experienced consultants, could result in a loss of clients which in turn 
could cause a decline in our revenue and harm to our business. 

We compete with other executive and professional search and consulting firms for qualified and experienced 
consultants. These other firms may be able to offer greater compensation and benefits or more attractive lifestyle 
choices, career paths or geographic locations than we do. Attracting and retaining consultants in our industry is 
particularly important because, generally, a small number of consultants have primary responsibility for a client 
relationship. Because client responsibility is so concentrated, the loss of key consultants may lead to the loss of client 
relationships. In fiscal 2020, our top three consultants in each of Executive Search and Consulting segment had 
generated business equal to approximately 1% of our total fee revenues. Furthermore, our top ten consultants in 
each of Executive Search and Consulting segment had generated business equal to approximately 3% of our total 
fee revenues. This risk is heightened due to the general portability of a consultant’s business: consultants have in the 
past, and will in the future, terminate their employment with our Company. Any decrease in the quality of our 
reputation, reduction in our compensation levels relative to our peers or restructuring of our compensation program, 
whether as a result of insufficient revenue, a decline in the market price of our common stock or for any other reason, 
could impair our ability to retain existing consultants or attract additional qualified consultants with the requisite 
experience, skills and established client relationships. Our failure to retain our most productive consultants, whether 
in Executive Search, Consulting, Digital or RPO & Professional Search, or maintain the quality of service to which our 
clients are accustomed, as well as the ability of a departing consultant to move business to his or her new employer, 
could result in a loss of clients, which could in turn cause our fee revenue to decline and our business to be harmed. 
We may also lose clients if the departing Executive Search, Consulting, Digital or RPO & Professional Search 
consultant has widespread name recognition or a reputation as a specialist in his or her line of business in a specific 
industry or management function. We could also lose additional consultants if they choose to join the departing 
Executive Search, Consulting, Digital or RPO & Professional Search consultant at another executive search or 
consulting firm. Failing to limit departing consultants from moving business or recruiting our consultants to a 
competitor could adversely affect our business, financial condition and results of operations. 

We incur substantial costs to hire and retain our professionals, and we expect these costs to continue and to 
grow. 

Our success depends on attracting and retaining professional employees. To attract and retain such employees in a 
competitive marketplace, we must provide a competitive compensation package. As such, we often pay hiring 
bonuses and annual retention bonuses to secure the services of new hires and retain our professional employees. 
Such payments have taken the form of long-term deferred compensation, restricted stock, and unsecured cash 
payments in the form of promissory notes. The aggregate amount of these awards to employees is significant and as 
competition in our industry intensifies, we expect to continue issuing these types of long-term incentive awards. The 
deterioration in the national and global economy and labor markets as a result of COVID-19 has and may continue to 
put negative pressure on demand for our services, thereby negatively affecting our generation of future revenues, but 
we nonetheless continue to incur the cost of these long-term awards, resulting in lower results of operations. 

Failing to retain our executive officers and key personnel or integrate new members of our senior management 
who are critical to our business may prevent us from successfully managing our business in the future. 

Our future success depends upon the continued service of our executive officers and other key management 
personnel. Competition for qualified personnel is intense, and we may compete with other companies that have 
greater financial and other resources than we do. If we lose the services of one or more of our executives or key 
employees, or if one or more of them decides to join a competitor or otherwise compete directly or indirectly with us, 

15 

 
or if we are unable to integrate new members of our senior management who are critical to our business, we may not 
be able to successfully manage our business or achieve our business objectives. 

Failing to maintain our professional reputation and the goodwill associated with our brand name could 
seriously harm our business. 

We depend on our overall reputation and brand name recognition to secure new engagements and to hire qualified 
professionals. Our success also depends on the individual reputations of our professionals. We obtain a majority of 
our new engagements from existing clients or from referrals by those clients. Any client who is dissatisfied with our 
services can adversely affect our ability to secure new engagements. 

If any factor, including poor performance or negative publicity, whether or not true, hurts our reputation, we may 
experience difficulties in competing successfully for both new engagements and qualified consultants, which could 
seriously harm our business. 

As we develop new services, clients and practices, enter new lines of business, and focus more of our 
business on providing a full range of client solutions, the demands on our business and our operating risks 
may increase. 

As part of our corporate strategy, we are attempting to leverage our research and consulting services to sell a full 
range of services across the life cycle of a policy, program, project or initiative, and we are regularly searching for 
ways to provide new services to clients. This strategy, even if effectively executed, may prove insufficient in light of 
changes in market conditions, technology, competitive pressures or other external factors. In addition, we plan to 
extend our services to new clients and into new lines of business and geographic locations. As we focus on 
developing new services, clients, practice areas and lines of business; open new offices; and engage in business in 
new geographic locations, our operations are exposed to additional as well as enhanced risks. 

In particular, our growth efforts place substantial additional demands on our management and staff, as well as on our 
information, financial, administrative and operational systems. We may not be able to manage these demands 
successfully. Growth may require increased recruiting efforts, opening new offices, increased business development, 
selling, marketing and other actions that are expensive and entail increased risk. We may need to invest more in our 
people and systems, controls, compliance efforts, policies and procedures than we anticipate. Therefore, even if we 
do grow, the demands on our people and systems, controls, compliance efforts, policies and procedures may exceed 
the benefits of such growth, and our operating results may suffer, at least in the short-term, and perhaps in the long-
term. 

Efforts involving a different focus and/or new services, clients, practice areas, lines of business, offices and 
geographic locations entail inherent risks associated with our inexperience and competition from mature participants 
in those areas. Our inexperience may result in costly decisions that could harm our profit and operating results. In 
particular, new or improved services often relate to the development, implementation and improvement of critical 
infrastructure or operating systems that our clients may view as “mission critical,” and if we fail to satisfy the needs of 
our clients in providing these services, our clients could incur significant costs and losses for which they could seek 
compensation from us. As our business continues to evolve and we provide a wider range of services, we will 
become increasingly dependent upon our employees, particularly those operating in business environments less 
familiar to us. Failure to identify, hire, train and retain talented employees who share our values could have a 
negative effect on our reputation and our business. 

We are subject to potential legal liability from clients, employees, candidates for employment, stockholders and 
others. Insurance coverage may not be available to cover all of our potential liability and available coverage 
may not be sufficient to cover all claims that we may incur. 

We are exposed to potential claims with respect to the executive search process and our consulting services. For 
example, a client could assert a claim for matters such as breach of an off-limit agreement or recommending a 
candidate who subsequently proves to be unsuitable for the position filled. Further, the current employer of a 
candidate whom we placed could file a claim against us alleging interference with an employment contract; a 
candidate could assert an action against us for failure to maintain the confidentiality of the candidate’s employment 
search; and a candidate or employee could assert an action against us for alleged discrimination, violations of labor 
and employment law or other matters. Also, in various countries, we are subject to data protection laws impacting the 
processing of candidate information and other regulatory requirements that could give rise to liabilities/claims. Client 
dissatisfaction with the consulting services provided by our consultants may also lead to claims against us. 

Additionally, as part of our consulting services, we often send a team of leadership consultants to our clients’ 
workplaces. Such consultants generally have access to client information systems and confidential information. An 
inherent risk of such activity includes possible claims of misuse or misappropriation of client IP, confidential 
information, funds or other property, as well as harassment, criminal activity, torts, or other claims. Such claims may 

16 

 
result in negative publicity, injunctive relief, criminal investigations and/or charges, payment by us of monetary 
damages or fines, or other material adverse effects on our business. 

From time to time, we may also be subject to legal actions or claims brought by our stockholders, including securities, 
derivative and class actions, for a variety of matters related to our operations, such as significant business 
transactions, cybersecurity incidents, volatility in our stock, and our responses to stockholder activism, among others. 
Such actions or claims and their resolution may result in defense costs, as well as settlements, fines or judgments 
against us, some of which are not, or cannot be, covered by insurance. The payment of any such costs, settlements, 
fines or judgments that are not insured could have a material adverse effect on our business. In addition, such 
matters may affect the availability or cost of some of our insurance coverage, which could adversely impact our 
results of operations and expose us to increased risks that would be uninsured. 

We cannot ensure that our insurance will cover all claims or that insurance coverage will be available at economically 
acceptable rates. Our ability to obtain insurance, its coverage levels, deductibles and premiums, are all dependent on 
market factors, our loss history and insurers’ perception of our overall risk profile. Our insurance may also require us 
to meet a deductible. Significant uninsured liabilities could have a material adverse effect on our business, financial 
condition and results of operations.  

Risks Related To Our Profitability 

We may not be able to align our cost structure with our revenue level, which in turn may require additional 
financing in the future that may not be available at all or may be available only on unfavorable terms.  

We continuously evaluate our cost base in relation to projected near to mid-term demand for our services in an effort 
to align our cost structure with the current realities of our markets. When actual or projected fee revenues are 
negatively impacted by weakening customer demand, we have and may again find it necessary to take cost cutting 
measures so that we can minimize the impact on our profitability. In fiscal 2020, due to the decrease in fee revenue 
as a result of COVID-19, the Company developed and implemented a plan that included (i) a reduction in workforce 
which resulted in $40.5 million of restructuring charges in fiscal 2020 (ii) the temporary furlough of certain employees, 
(iii) subject to certain exceptions and legal requirements, salary reductions across the organization, and (iv) other cost 
saving measures relating to general and administrative expenses. There is, however, no guarantee that such 
measures will properly align our cost structure to our revenue level. Failing to maintain a balance between our cost 
structure and our revenue could adversely affect our business, financial condition, and results of operations and lead 
to negative cash flows, which in turn might require us to obtain additional financing to meet our capital needs. If we 
are unable to secure such additional financing on favorable terms, or at all, our ability to fund our operations could be 
impaired, which could have a material adverse effect on our results of operations. 

Our financial results could suffer if we are unable to achieve or maintain adequate utilization and suitable billing 
rates for our consultants. 

Our profitability depends, to a large extent, on the utilization and billing rates of our professionals. Utilization of our 
professionals is affected by a number of factors, including: 

 

 

 

 

 

 

 

the number and size of client engagements; 

the timing of the commencement, completion and termination of engagements (for example, the 
commencement or termination of multiple RPO engagements could have a significant impact on our 
business, including significant fluctuations in our fee revenue, since these types of engagements are 
generally larger, in terms of both staffing and fee revenue generated, than our other engagements); 

our ability to transition our consultants efficiently from completed engagements to new engagements; 

the hiring of additional consultants because there is generally a transition period for new consultants that 
results in a temporary drop in our utilization rate; 

unanticipated changes in the scope of client engagements; 

our ability to forecast demand for our services and thereby maintain an appropriate level of consultants; and 

conditions affecting the industries in which we practice as well as general economic conditions. 

The billing rates of our consultants that we are able to charge are also affected by a number of factors, including: 

17 

 
 

 

 

 

 

 

our clients’ perception of our ability to add value through our services; 

the market demand for the services we provide; 

an increase in the number of clients in the government sector in the industries we serve; 

the introduction of new services by us or our competitors; 

our competition and the pricing policies of our competitors; and 

current economic conditions. 

If we are unable to achieve and maintain adequate overall utilization, as well as maintain or increase the billing rates 
for our consultants, our financial results could materially suffer. In addition, our consultants oftentimes perform 
services at the physical locations of our clients. Natural disasters, pandemics, disruptions to travel and transportation 
or problems with communications systems negatively impact our ability to perform services for, and interact with, our 
clients at their physical locations, which could have an adverse effect on our business and results of operations. 

The profitability of our fixed-fee engagements with clients may not meet our expectations if we underestimate 
the cost of these engagements when pricing them. 

When making proposals for fixed-fee engagements, we estimate the costs and timing for completing the 
engagements. These estimates reflect our best judgment regarding the efficiencies of our methodologies and 
consultants as we plan to deploy them on engagements. Any increased or unexpected costs or unanticipated delays 
in connection with the performance of fixed-fee engagements, including delays caused by factors outside our control, 
could make these contracts less profitable or unprofitable, which would have an adverse effect on our profit margin. 
For the years ended April 30, 2020, 2019, and 2018, fixed-fee engagements represented 25%, 27%, and 28% of our 
revenues, respectively. 

Risks Related To Accounting and Taxation 

Changes in our accounting estimates and assumptions could negatively affect our financial position and 
results of operations. 

We prepare our consolidated financial statements in accordance with U.S. generally accepted accounting principles 
(“GAAP”). These accounting principles require us to make estimates and assumptions that affect the reported 
amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of our financial 
statements. We are also required to make certain judgments that affect the reported amounts of revenues and 
expenses during each reporting period. We periodically evaluate our estimates and assumptions, including those 
relating to revenue recognition, restructuring, deferred compensation, goodwill and other intangible assets, contingent 
consideration, annual performance-related bonuses, allowance for doubtful accounts, share-based payments and 
deferred income taxes. Actual results could differ from the estimates we make based on historical experience and 
various assumptions believed to be reasonable based on specific circumstances, and changes in accounting 
standards could have an adverse impact on our future financial position and results of operations. 

Foreign currency exchange rate risks affect our results of operations.  

A material portion of our revenue and expenses are generated by our operations in foreign countries, and we expect 
that our foreign operations will account for a material portion of our revenue and expenses in the future. Most of our 
international expenses and revenue are denominated in foreign currencies. As a result, our financial results are 
affected by changes in foreign currency exchange rates or weak economic conditions in foreign markets in which we 
have operations, among other factors. Fluctuations in the value of those currencies in relation to the U.S. dollar have 
caused and will continue to cause dollar-translated amounts to vary from one period to another. Such variations 
expose us to both adverse as well as beneficial movements in currency exchange rates. Given the volatility of 
exchange rates, we are not always able to manage effectively our currency translation or transaction risks, which has 
and may continue to adversely affect our financial condition and results of operations.  

Unfavorable tax laws, tax law changes and tax authority rulings may adversely affect results. 

We are subject to income taxes in the U.S. and in various foreign jurisdictions. Domestic and international tax 
liabilities are subject to the allocation of income among various tax jurisdictions. Our effective tax rate could be 
adversely affected by changes in the mix of earnings among countries with differing statutory tax rates or changes in 
tax laws. The amount of our income taxes and other taxes are subject to ongoing audits by U.S. federal, state and 
local tax authorities and by non-U.S. authorities. If these audits result in assessments different from estimated 
amounts recorded, future financial results may include unfavorable tax adjustments.  

18 

 
Future changes in tax laws, treaties or regulations, and their interpretations or enforcement, may be unpredictable, 
particularly as taxing jurisdictions face an increasing number of political, budgetary and other fiscal challenges. Tax 
rates in the jurisdictions in which we operate may change as a result of macroeconomic and other factors outside of 
our control, making it increasingly difficult for multinational corporations like ourselves to operate with certainty about 
taxation in many jurisdictions. As a result, we have been and may again be materially adversely affected by future 
changes in tax law or policy (or in their interpretation or enforcement) in the jurisdictions where we operate, including 
the U.S., which could have a material adverse effect on our business, cash flow, results of operations, financial 
condition, as well as our effective income tax rate. 

We have deferred tax assets that we may not be able to use under certain circumstances. 

If we are unable to generate sufficient future taxable income in certain jurisdictions, or if there is a significant change 
in the time period within which the underlying temporary differences become taxable or deductible, we could be 
required to increase our valuation allowances against our deferred tax assets. This would result in an increase in our 
effective tax rate, and an adverse effect on our future operating results. In addition, changes in statutory tax rates 
may also change our deferred tax assets or liability balances, with either a favorable or unfavorable impact on our 
effective tax rate. Our deferred tax assets may also be impacted by new legislation or regulation. 

Risks Related to Our Financing/Indebtedness 

Our indebtedness could adversely affect our financial condition, our ability to operate our business, react to 
changes in the economy or our industry, prevent us from fulfilling our obligations under our indebtedness and 
could divert our cash flow from operations for debt payments. 

As of April 30, 2020, we had approximately $400.0 million in total indebtedness outstanding, and $646.0 million of 
availability under our $650.0 million five-year senior secured revolving credit facility (the “Revolver”) provided for 
under our Credit Agreement (the “Credit Agreement”) that we entered into on December 16, 2019, with a syndicate of 
banks and Bank of America, National Association as administrative agent. Subject to the limits contained in the Credit 
Agreement that govern our Revolver and the indenture governing our $400.0 million principal amount of the 4.625% 
Senior Unsecured Notes due 2027 (the “Notes”), we may be able to incur substantial additional debt from time to time 
to finance working capital, capital expenditures, investments or acquisition, or for other purposes. If we do so, the 
risks related to our debt could increase. 

Specifically, our level of debt could have important consequences to us, including the following: 

• 

• 

• 

it may be difficult for us to satisfy our obligations, including debt service requirements under our outstanding 
debt; 

our ability to obtain additional financing for working capital, capital expenditures, debt service requirements, 
acquisitions or other general corporate purposes may be impaired; 

requiring a substantial portion of cash flow from operations to be dedicated to the payment of principal and 
interest on our indebtedness, including the Notes, therefore reducing our ability to use our cash flow to fund 
our operations, capital expenditures, future business opportunities and other purposes; 

•  we are more vulnerable to economic downturns and adverse industry conditions and our flexibility to plan 

for, or react to, changes in our business or industry is more limited; 

• 

• 

our ability to capitalize on business opportunities and to react to competitive pressures, as compared to our 
competitors, may be compromised due to our high level of debt and the restrictive covenants in the Credit 
Agreement and the indenture governing our Notes; 

our ability to borrow additional funds or to refinance debt may be limited;  

•  COVID-19 could impact our ability to draw on the revolver or result in a credit downgrade; and 

• 

it may cause potential or existing customers to not contract with us due to concerns over our ability to meet 
our financial obligations, such as insuring against our professional liability risks, under such contracts. 

Furthermore, our debt under our Revolver bears interest at variable rates. 

Despite our indebtedness levels, we and our subsidiaries may still incur substantially more debt, which 
could further exacerbate the risks associated with our substantial leverage. 

We and our subsidiaries may incur substantial additional indebtedness in the future. The Credit Agreement and the 
indenture governing our Notes contain restrictions on the incurrence of additional indebtedness, but these restrictions 
are subject to several qualifications and exceptions, and the indebtedness that may be incurred in compliance with 

19 

 
 
 
 
 
 
 
 
these restrictions could be substantial. If we incur additional debt, the risks associated with our leverage, including 
those described above, would increase. Further, the restrictions in the indenture governing the Notes and the Credit 
Agreement will not prevent us from incurring obligations, such as trade payables, that do not constitute indebtedness 
as defined in such debt instruments. As of April 30, 2020, we had $646.0 million of availability to incur additional 
secured indebtedness under our Revolver. 

Our variable rate indebtedness subjects us to interest rate risk, which could cause our indebtedness service 
obligations to increase significantly. 

Interest rates fluctuate. As a result, interest rates on the Revolver or other variable rate debt offerings could be higher 
or lower than current levels. If interest rates increase, our debt service obligations on our variable rate indebtedness 
would increase even though the amount borrowed remained the same, and our net income and cash flows, including 
cash available for servicing our indebtedness, would correspondingly decrease. In addition, a transition away from 
the London Interbank Offered Rate (“LIBOR”) as a benchmark for establishing the applicable interest rate may affect 
the cost of servicing our debt under the Revolver. The Financial Conduct Authority of the U.K. has announced that it 
plans to phase out LIBOR by the end of calendar year 2021. Our borrowing arrangements provide for alternative 
base rates, but such alternative base rates may or may not be related to LIBOR, and the consequences of the phase 
out of LIBOR cannot be entirely predicted at this time. For example, if any alternative base rate or means of 
calculating interest with respect to our outstanding variable rate indebtedness leads to an increase in the interest 
rates charged, it could result in an increase in the cost of such indebtedness, impact our ability to refinance some or 
all of our existing indebtedness or otherwise have a material adverse impact on our business, financial condition and 
results of operations. 

We may be unable to service our indebtedness. 

Our ability to make scheduled payments on and to refinance our indebtedness depends on and is subject to our 
financial and operating performance, which in turn is affected by general and regional economic, financial, 
competitive, business and other factors, all of which are beyond our control, including the availability of financing in 
the international banking and capital markets. Lower total revenue generally will reduce our cash flow. We cannot 
assure you that our business will generate sufficient cash flow from operations or that future borrowings will be 
available to us in an amount sufficient to enable us to service our debt, to refinance our debt or to fund our other 
liquidity needs.  

If we are unable to meet our debt service obligations or to fund our other liquidity needs, we will need to restructure or 
refinance all or a portion of our debt, which could cause us to default on our debt obligations and impair our liquidity. 
Our ability to restructure or refinance our debt will depend on the condition of the capital markets and our financial 
condition at such time. Any refinancing of our indebtedness could be at higher interest rates and may require us to 
comply with more onerous covenants that could further restrict our business operations. 

Moreover, in the event of a default, the holders of our indebtedness, including the Notes, could elect to declare all the 
funds borrowed to be due and payable, together with accrued and unpaid interest, if any. The lenders under the 
Revolver could also elect to terminate their commitments thereunder, cease making further loans, and institute 
foreclosure proceedings against their collateral, and we could be forced into bankruptcy or liquidation. If we breach 
our covenants under the Revolver, we would be in default thereunder. The lenders could exercise their rights, as 
described above, and we could be forced into bankruptcy or liquidation. 

The agreements governing our debt impose significant operating and financial restrictions on us and our 
subsidiaries, which may prevent us from capitalizing on business opportunities. 

The Credit Agreement and the indenture governing the Notes impose significant operating and financial restrictions 
on us. These restrictions limit our ability and the ability of our subsidiaries to, among other things: 

• 

• 

incur or guarantee additional debt or issue capital stock; 

pay dividends and make other distributions on, or redeem or repurchase, capital stock; 

•  make certain investments; 

• 

• 

incur certain liens; 

enter into transactions with affiliates; 

•  merge or consolidate; 

• 

enter into agreements that restrict the ability of subsidiaries to make dividends, distributions or other 
payments to us or the guarantors; 

20 

 
 
 
 
 
 
 
 
• 

• 

in the case of the indenture governing our Notes, designate restricted subsidiaries as unrestricted 
subsidiaries; and 

transfer or sell assets. 

We and our subsidiaries are subject to covenants, representations and warranties in respect of the Revolver, 
including financial covenants as defined in the Credit Agreement. See “Note 10 – Long-Term Debt” of our notes to 
our consolidated financial statements included in this Annual Report on Form 10-K. 

As a result of these restrictions, we are limited as to how we conduct our business, and we may be unable to raise 
additional debt or equity financing to compete effectively or to take advantage of new business opportunities. The 
terms of any future indebtedness we may incur could include more restrictive covenants. We cannot assure you that 
we will be able to maintain compliance with these covenants in the future and, if we fail to do so, that we will be able 
to obtain waivers from the lenders and/or amend the covenants. 

Our failure to comply with the restrictive covenants described above and/or the terms of any future indebtedness from 
time to time could result in an event of default, which, if not cured or waived, could result in our being required to 
repay these borrowings before their due date. If we are forced to refinance these borrowings on less favorable terms 
or cannot refinance these borrowings, our results of operations and financial condition could be adversely affected. 

A decline in our operating results or available cash could cause us to experience difficulties in complying 
with covenants contained in more than one agreement, which could result in our bankruptcy or liquidation.  

If we sustain a decline in our operating results or available cash, we could experience difficulties in complying with the 
financial covenants contained in the Credit Agreement. The failure to comply with such covenants could result in an 
event of default under the Revolver and by reason of cross-acceleration or cross-default provisions, other 
indebtedness may then become immediately due and payable. In addition, should an event of default occur, the 
lenders under our Revolver could elect to terminate their commitments thereunder, cease making loans and institute 
foreclosure proceedings against our assets, and we could be forced into bankruptcy or liquidation. If our operating 
performance declines, we may in the future need to obtain waivers from the lenders under our Revolver to avoid 
being in default. If we breach our covenants under our Revolver and seek a waiver, we may not be able to obtain a 
waiver from the lenders thereunder. If this occurs, we would be in default under our Revolver, the lenders could 
exercise their rights, as described above, and we could be forced into bankruptcy or liquidation. 

Risks Related to Technology, Cybersecurity and Intellectual Property 

Social media platforms present risks and challenges that can cause damage to our brand and reputation. 

The inappropriate and/or unauthorized use of social media platforms, including weblogs (or blogs), social media 
websites and other forms of Internet-based communications, which allow individuals access to a broad audience of 
consumers and other interested persons by our clients or employees could increase our costs, cause damage to our 
brand, lead to litigation or result in information leakage, including the improper collection and/or dissemination of 
personally identifiable information of candidates and clients. In addition, negative or inaccurate posts or comments 
about us on any social networking platforms could damage our reputation, brand image and goodwill.  

Technological advances may significantly disrupt the labor market and weaken demand for human capital at a 
rapid rate.  

Our success is directly dependent on our customers’ demands for talent. As technology continues to evolve, more 
tasks currently performed by people have been and may continue to be replaced by automation, robotics, machine 
learning, artificial intelligence and other technological advances outside of our control. The human resource industry 
has been and continues to be impacted by significant technological changes, enabling companies to offer services 
competitive with ours. Many of those technological changes may (i) reduce demand for our services, (ii) enable the 
development of competitive products or services, or (iii) enable our current customers to reduce or bypass the use of 
our services, particularly in lower-skill job categories. Additionally, rapid changes in artificial intelligence and block 
chain-based technology are increasing the competitiveness landscape. We may not be successful in anticipating or 
responding to these changes and demand for our services could be further reduced by advanced technologies being 
deployed by our competitors. The effort to gain technological expertise and develop new technologies in our business 
may require us to incur significant expenses. In some cases, we depend on key vendors and partners to provide 
technology and other support. If these third parties fail to perform their obligations or cease to work with us, our ability 
to execute on our strategic initiatives could be adversely affected. 

21 

 
 
Limited protection of our IP could harm our business, and we face the risk that our services or products may 
infringe upon the IP rights of others. 

We cannot guarantee that trade secrets, trademark and copyright law protections are adequate to deter 
misappropriation of our IP (which has become an important part of our business). Existing laws of some countries in 
which we provide services or products may offer only limited protection of our IP rights. Redressing infringements 
may consume significant management time and financial resources. Also, we cannot detect all unauthorized use of 
our IP and take the necessary steps to enforce our rights, which may have a material adverse impact on our 
business, financial condition or results of operations. We cannot be sure that our services and products, or the 
products of others that we offer to our clients, do not infringe on the IP rights of third parties, and we may have 
infringement claims asserted against us or our clients. These claims may harm our reputation, result in financial 
liability and prevent us from offering some services or products. 

We have invested in specialized technology and other IP for which we may fail to fully recover our investment, 
or which may become obsolete. 

We have invested in developing specialized technology and IP, including proprietary systems, processes and 
methodologies, such as Korn Ferry Advance and Talent Hub, that we believe provide us a competitive advantage in 
serving our current clients and winning new engagements. Many of our service and product offerings rely on 
specialized technology or IP that is subject to rapid change, and to the extent that this technology and IP is rendered 
obsolete and of no further use to us or our clients, our ability to continue offering these services, and grow our 
revenues, has been and may continue to be adversely affected. There is no assurance that we will be able to develop 
new, innovative or improved technology or IP or that our technology and IP will effectively compete with the IP 
developed by our competitors. If we are unable to develop new technology and IP or if our competitors develop better 
technology or IP, our revenues and results of operations could be adversely affected. 

We rely heavily on our information systems, and if we lose that technology, or fail to further develop our 
technology, our business could be harmed. 

Our success depends in large part upon our ability to store, retrieve, process, manage and protect substantial 
amounts of information. To achieve our strategic objectives and to remain competitive, we must continue to develop 
and enhance our information systems. This may require the acquisition of equipment and software and the 
development of new proprietary software, either internally or through independent consultants. If we are unable to 
design, develop, implement and utilize, in a cost-effective manner, information systems that provide the capabilities 
necessary for us to compete effectively, or for any reason any interruption or loss of our information processing 
capabilities occurs, this could harm our business, results of operations and financial condition. We cannot be sure 
that our current insurance against the effects of a disaster regarding our information technology or our disaster 
recovery procedures will continue to be available at reasonable prices, cover all our losses or compensate us for the 
possible loss of clients occurring during any period that we are unable to provide business services. 

We are subject to risk as it relates to software that we license from third parties. 

We license software from third parties, much of which is integral to our systems and our business. The licenses are 
generally terminable if we breach our obligations under the license agreements. If any of these relationships were 
terminated or if any of these parties were to cease doing business or cease to support the applications we currently 
utilize, we may be forced to spend significant time and money to replace the licensed software. However, we cannot 
assure you that the necessary replacements will be available on reasonable terms, if at all. 

We are dependent on third parties for the execution of certain critical functions. 

We do not maintain all of our technology infrastructure, and we have outsourced certain other critical applications or 
business processes to external providers, including cloud-based services. The failure or inability to perform on the 
part of one or more of these critical suppliers or partners could cause significant disruptions and increased costs. We 
are also dependent on security measures that some of our third-party vendors and customers are taking to protect 
their own systems and infrastructures. If our third-party vendors do not maintain adequate security measures, do not 
require their sub-contractors to maintain adequate security measures, do not perform as anticipated and in 
accordance with contractual requirements, or become targets of cyber-attacks, we may experience operational 
difficulties and increased costs, which could materially and adversely affect our business. 

Cyber security vulnerabilities and incidents have and may again lead to the improper disclosure of information 
obtained from our clients, candidates and employees, which could result in liability and harm to our reputation.  

We use information technology and other computer resources to carry out operational and marketing activities and to 
maintain our business records. We rely on information technology systems to process, transmit, and store electronic 
information and to communicate among our locations around the world and with our clients, partners, and employees. 
The breadth and complexity of this infrastructure increases the risk of security breaches which could lead to potential 
unauthorized disclosure of confidential information. Reliance on trained professionals to configure and operate this 
infrastructure creates the potential for human error, leading to potential exposure of sensitive or confidential 
information. 

22 

 
Our systems and networks are vulnerable to computer viruses, malware, worms, hackers and other security issues, 
including physical and electronic break-ins, router disruption, sabotage or espionage, disruptions from unauthorized 
access and tampering (including through social engineering such as phishing attacks), impersonation of authorized 
users and coordinated denial-of-service attacks. For example, in the past we have experienced cyber security 
incidents resulting from unauthorized access to our systems, which to date have not had a material impact on our 
business or results of operations; however, there is no assurance that such impacts will not be material in the future. 

The continued occurrence of high-profile data breaches against various entities and organizations provides evidence 
of an external environment that is increasingly hostile to information security. This environment demands that we 
continuously improve our design and coordination of security controls across our business groups and geographies in 
order to protect information that we develop or that is obtained from our clients, candidates and employees. Despite 
these efforts, given the ongoing and increasingly sophisticated attempts to access the information of entities, our 
security controls over this information, our training of employees, and other practices we follow have not and may not 
prevent the improper disclosure of such information. Our efforts and the costs incurred to bolster our security against 
attacks cannot provide absolute assurance that future data breaches will not occur. We depend on our overall 
reputation and brand name recognition to secure new engagements. Perceptions that we do not adequately protect 
the privacy of information could inhibit attaining new engagements, qualified consultants and could potentially 
damage currently existing client relationships.  

Data security, data privacy and data protection laws, such as the European Union General Data Protection 
Regulation (“GDPR”), and other evolving regulations and cross-border data transfer restrictions, may limit the 
use of our services, increase our costs and adversely affect our business.  

We are subject to numerous U.S. and foreign jurisdiction laws and regulations designed to protect client, colleague, 
supplier and company data, such as the GDPR, which became effective in May 2018, and requires companies to 
meet stringent requirements regarding the handling of personal data, including its use, protection and transfer and the 
ability of persons whose data is stored to correct or delete such data about themselves. Complying with the enhanced 
obligations imposed by the GDPR has resulted and may continue to result in additional costs to our business and has 
required and may further require us to amend certain of our business practices. Failure to meet the GDPR 
requirements could result in significant penalties, including fines up to 4% of annual worldwide revenue. The GDPR 
also confers a private right of action on certain individuals and associations. 

Laws and regulations in this area are evolving and generally becoming more stringent. For example, the New York 
State Department of Financial Services has issued cybersecurity regulations that outline a variety of required security 
measures for protection of data. Some U.S. states, including California, have also enacted cybersecurity laws 
requiring certain security measures of regulated entities that are broadly similar to GDPR requirements, and we 
expect that other states will continue to do so. As these laws continue to evolve, we may be required to make 
changes to our services, solutions and/or products so as to enable the Company and/or our clients to meet the new 
legal requirements, including by taking on more onerous obligations in our contracts, limiting our storage, transfer and 
processing of data and, in some cases, limiting our service and/or solution offerings in certain locations. Changes in 
these laws, or the interpretation and application thereof, may also increase our potential exposure through 
significantly higher potential penalties for non-compliance. The costs of compliance with, and other burdens imposed 
by, such laws and regulations and client demand in this area may limit the use of, or demand for, our services, 
solutions and/or products, make it more difficult and costly to meet client expectations, or lead to significant fines, 
penalties or liabilities for noncompliance, any of which could adversely affect our business, financial condition, and 
results of operations. 

In addition, due to the uncertainty and potentially conflicting interpretations of these laws, it is possible that such laws 
and regulations may be interpreted and applied in a manner that is inconsistent from one jurisdiction to another and 
may conflict with other rules or our practices. Any failure or perceived failure by us to comply with applicable laws or 
satisfactorily protect personal information could result in governmental enforcement actions, litigation, or negative 
publicity, any of which could inhibit sales of our services, solutions and/or products. 

Further, enforcement actions and investigations by regulatory authorities related to data security incidents and 
privacy violations continue to increase. It is possible that future enactment of more restrictive laws, rules or 
regulations and/or future enforcement actions or investigations could have an adverse impact on us through 
increased costs or restrictions on our businesses and noncompliance could result in regulatory penalties and 
significant legal liability. 

Risks Related to Acquisitions 

Acquisitions, or our inability to effect acquisitions, may have an adverse effect on our business. 

We have completed several strategic acquisitions of businesses in the last several years, including our acquisition of 
the Acquired Companies in fiscal 2020 and Hay Group in fiscal 2016. Targeted acquisitions have been and continue 
to be part of our growth strategy, and we may in the future selectively acquire businesses that are complementary to 
our existing service offerings. However, we cannot be certain that we will be able to continue to identify appropriate 
acquisition candidates or acquire them on satisfactory terms. Our ability to consummate such acquisitions on 
satisfactory terms will depend on: 

23 

 
 

 

 

 

the extent to which acquisition opportunities become available; 

our success in bidding for the opportunities that do become available; 

negotiating terms that we believe are reasonable; and 

regulatory approval, if required. 

Our ability to make strategic acquisitions may also be conditioned on our ability to fund such acquisitions through the 
incurrence of debt or the issuance of equity. Our Credit Agreement limits us from consummating acquisitions unless 
we are in pro forma compliance with our financial covenants, and our pro forma domestic liquidity after giving effect to 
the acquisition is at least $50.0 million, and certain other conditions are met. If we are required to incur substantial 
indebtedness in connection with an acquisition, and the results of the acquisition are not favorable, the increased 
indebtedness could decrease the value of our equity. In addition, if we need to issue additional equity to consummate 
an acquisition, doing so would cause dilution to existing stockholders. 

If we are unable to make strategic acquisitions, or the acquisitions we do make are not on terms favorable to us or 
not effected in a timely manner, it may impede the growth of our business, which could adversely impact our 
profitability and our stock price. 

We may not be able to successfully integrate or realize the expected benefits from our acquisitions. 

Our future success depends in part on our ability to complete the integration of acquisition targets successfully into 
our operations. The process of integrating an acquired business subjects us to a number of risks, including:  

 

 

 

 

 

 

 

 

diversion of management attention; 

amortization of intangible assets, adversely affecting our reported results of operations; 

inability to retain and/or integrate the management, key personnel and other employees of the acquired 
business; 

inability to properly integrate businesses resulting in operating inefficiencies; 

inability to establish uniform standards, disclosure controls and procedures, internal control over financial 
reporting and other systems, procedures and policies in a timely manner; 

inability to retain the acquired company’s clients; 

exposure to legal claims for activities of the acquired business prior to acquisition; and 

incurrence of additional expenses in connection with the integration process. 

If our acquisitions are not successfully integrated, our business, financial condition and results of operations, as well 
as our professional reputation, could be materially adversely affected. 

Further, we cannot assure you that acquisitions will result in the financial, operational or other benefits that we 
anticipate. Some acquisitions may not be immediately accretive to earnings and some expansion may result in 
significant expenditures.  

Businesses we acquire may have liabilities or adverse operating issues that could harm our operating results.  

Businesses we acquire may have liabilities or adverse operating issues, or both, that we either fail to discover 
through due diligence or underestimate prior to the consummation of the acquisition. These liabilities and/or issues 
may include the acquired business’ failure to comply with, or other violations of, applicable laws, rules or regulations 
or contractual or other obligations or liabilities. As the successor owner, we may be financially responsible for, and 
may suffer harm to our reputation or otherwise be adversely affected by, such liabilities and/or issues. An acquired 
business also may have problems with internal controls over financial reporting, which could in turn cause us to have 
significant deficiencies or material weaknesses in our own internal controls over financial reporting. These and any 
other costs, liabilities, issues, and/or disruptions associated with any past or future acquisitions, and the related 
integration, could harm our operating results. 

24 

 
As a result of our acquisitions, we have substantial amounts of goodwill and intangible assets, and changes in 
business conditions could cause these assets to become impaired, requiring write-downs that would adversely 
affect our operating results. 

All of our acquisitions have been accounted for as purchases and involved purchase prices well in excess of tangible 
asset values, resulting in the creation of a significant amount of goodwill and other intangible assets. As of April 30, 
2020, goodwill and purchased intangibles accounted for approximately 22% and 4%, respectively, of our total assets. 
Under U.S. GAAP, we do not amortize goodwill and intangible assets acquired in a purchase business combination 
that are determined to have indefinite useful lives, but instead review them annually (or more frequently, if impairment 
indicators arise) for impairment. In fiscal 2019, the Company began to offer substantially all of the Company’s current 
products and services using the “Korn Ferry” name, branding and trademarks, and has sunset substantially all sub-
brands, including Futurestep, Hay Group and Lominger, among others. The Hay Group and Lominger brands came 
to the Company through acquisitions and, in connection with the accounting for those acquisitions, $106.6 million of 
the purchase price was allocated to indefinite lived tradename intangible assets. On June 12, 2018, the Company 
concluded that as a result of the decision to discontinue the use of such sub-brands in the near term, the Company 
was required under U.S. GAAP to record in the first quarter of fiscal 2019 a one-time, non-cash intangible asset 
impairment charge of $106.6 million. The discontinuation of such brands could adversely affect our business. Further, 
future events or changes in circumstances that result in an impairment of goodwill or other intangible assets would 
have a negative impact on our profitability and operating results. 

An impairment in the carrying value of goodwill and other intangible assets could negatively impact our 
consolidated results of operations and net worth. 

Goodwill is initially recorded as the excess of amounts paid over the fair value of net assets acquired. While goodwill 
is not amortized, it is reviewed for impairment at least annually or more frequently, if impairment indicators are 
present. In assessing the carrying value of goodwill, we make qualitative and quantitative assumptions and estimates 
about revenues, operating margins, growth rates and discount rates based on our business plans, economic 
projections, anticipated future cash flows and marketplace data. There are inherent uncertainties related to these 
factors and management’s judgment in applying these factors. Goodwill valuations have been calculated using an 
income approach based on the present value of future cash flows of each reporting unit and a market approach. We 
could be required to evaluate the carrying value of goodwill prior to the annual assessment if we experience 
unexpected, significant declines in operating results or sustained market capitalization declines. These types of 
events and the resulting analyses could result in goodwill impairment charges in the future. Impairment charges, such 
as the impairment charge that we recorded in the first quarter of fiscal 2019 related to the discontinuation of the Hay 
Group and Lominger brands, could substantially affect our results of operations and net worth in the periods of such 
charges. 

Risks Related to Global Operations 

We are a cyclical company whose performance is tied to local and global economic conditions. 

Demand for our services is affected by global economic conditions and the general level of economic activity in the 
geographic regions and industries in which we operate. When conditions in the global economy, including the credit 
markets deteriorate, or economic activity slows, many companies hire fewer permanent employees and some 
companies, as a cost-saving measure, choose to rely on their own human resources departments rather than third-
party search firms to find talent, and under these conditions, companies have cut back on human resource initiatives, 
all of which negatively affects our financial condition and results of operations. We also experience more competitive 
pricing pressure during periods of economic decline. If the geopolitical uncertainties result in a reduction in business 
confidence, if the national or global economy or credit market conditions in general deteriorate, the unemployment 
rate increases or any changes occur in U.S. trade policy (including any increases in tariffs that result in a trade war), 
such uncertainty or changes put negative pressure on demand for our services and our pricing, resulting in lower 
cash flows and a negative effect on our business, financial condition and results of operations. In addition, some of 
our clients experience reduced access to credit and lower revenues, resulting in their inability to meet their payment 
obligations to us. 

We face risks associated with social and political instability, legal requirements and economic conditions in our 
international operations. 

We operate in 53 countries and, during the year ended April 30, 2020, generated 55% of our fee revenue from 
operations outside of the U.S. We are exposed to the risk of changes in social, political, legal and economic 
conditions inherent in international operations. Examples of risks inherent in transacting business worldwide that we 
are exposed to include: 

 

uncertainties and instability in economic and market conditions caused by the United Kingdom’s (the “U.K.”) 
exit from the E.U. (“Brexit”); 

25 

 
 

 

 

 

 

 

 

 

 

 

 

uncertainty regarding how the U.K.’s access to the E.U. Single Market and the wider trading, legal, regulatory 
and labor environments, especially in the U.K. and E.U., will be impacted by Brexit, including the resulting 
impact on our business and that of our clients; 

changes in and compliance with applicable laws and regulatory requirements, including U.S. laws affecting 
the activities of U.S. companies abroad, including the Foreign Corrupt Practices Act of 1977 and sanctions 
programs administered by the U.S. Department of the Treasury Office of Foreign Assets Control, and similar 
foreign laws such as the U.K. Bribery Act, as well as the fact that many countries have legal systems, local 
laws and trade practices that are unsettled and evolving, and/or commercial laws that are vague and/or 
inconsistently applied; 

difficulties in staffing and managing global operations, which could impact our ability to maintain an effective 
system of internal control;  

difficulties in building and maintaining a competitive presence in existing and new markets;  

social, economic and political instability;  

differences in cultures and business practices;  

statutory equity requirements;  

differences in accounting and reporting requirements;  

repatriation controls;  

differences in labor and market conditions;  

potential adverse tax consequences;  

  multiple regulations concerning immigration, pay rates, benefits, vacation, statutory holiday pay, workers’ 

compensation, union membership, termination pay, the termination of employment, and other employment 
laws; and 

 

the introduction of greater uncertainty with respect to trade policies, tariffs, disputes or disruptions, the 
termination or suspension of treaties, boycotts and government regulation affecting trade between the U.S. 
and other countries. 

One or more of these factors has and may in the future harm our business, financial condition or results of 
operations. 

The United Kingdom’s withdrawal from the E.U. may adversely impact our operations in the United Kingdom 
and elsewhere. 

In fiscal 2020, 10.6% of our fee revenue was recognized in the U.K. On January 31, 2020, the U.K. left the E.U. and 
is now in a transition period through December 31, 2020. Although the U.K. will remain in the E.U. single market and 
customs union during the transition period, the long-term nature of the U.K.’s relationship with the E.U. is unclear and 
there is considerable uncertainty as to whether any agreement will be reached and implemented. The political and 
economic instability created by Brexit has caused and may continue to cause significant volatility in global financial 
markets and uncertainty regarding the regulation of data protection in the U.K. In particular, although the U.K. 
enacted a Data Protection Act in May 2018 that is consistent with the GDPR, uncertainty remains regarding how data 
transfers to and from the U.K. will be regulated. Brexit could also have the effect of disrupting the free movement of 
goods, services, and people between the U.K., the E.U., and elsewhere. Brexit could lead to legal uncertainty and 
potentially divergent national laws and regulations as the U.K. determines which E.U. laws to replace or replicate. 
Further, uncertainty around these and related issues could lead to adverse effects on the economy of the U.K. and 
the other economies. At this time, we cannot predict the impact Brexit will have on our business generally and our 
U.K. and European operations more specifically, and no assurance can be given that our operating results, financial 
condition and prospects would not be adversely impacted by the result. Brexit and any uncertainty with respect 
thereto could adversely impact customer demand and create significant currency fluctuations. In addition, we could 
be adversely impacted by changes in trade policies, labor, tax or other laws and regulations, IP rights and supply 
chain logistics. We may incur additional costs as it addresses any such changes. All or any one of these factors could 
adversely affect our business, revenue, financial condition and results of operations. 

26 

 
The challenges that continue to surround the timing and terms of the U.K.’s exit from the EU and its consequences 
could adversely impact customer and investor confidence and relationships, result in additional market volatility and 
adversely affect our businesses and results of operations. These effects could derive from delays or reductions in 
contract awards, canceled contracts, increased costs, fluctuations in exchange rates, difficulty in recruiting or in 
gaining permission to employ existing staff, or less favorable payment terms. 

The interest rates under our Credit Agreement may be impacted by the phase-out of LIBOR.  

LIBOR is the basic rate of interest used in lending between banks on the London interbank market and is widely used 
as a reference for setting the interest rates on loans globally. We generally use LIBOR as a reference rate to 
calculate interest rates under our credit facility. In 2017, the U.K.’s Financial Conduct Authority, which regulates 
LIBOR, announced that it intends to phase out LIBOR by the end of 2021. It is unclear if LIBOR will cease to exist at 
that time or if new methods of calculating LIBOR will be established such that it continues to exist after 2021. The 
U.S. Federal Reserve, in conjunction with the Alternative Reference Rates Committee, a steering committee 
comprised of large U.S. financial institutions, is considering replacing U.S. dollar LIBOR with a new index, the 
Secured Overnight Financing Rate (“SOFR”), calculated using short-term repurchase agreements backed by U.S. 
Treasury securities. Whether or not SOFR, or another alternative reference rate, attains market traction as a LIBOR 
replacement tool remains in question. If LIBOR ceases to exist, we may need to amend our Credit Agreement to 
replace LIBOR with an agreed upon replacement index, and certain of the interest rates under our Credit Agreement 
may change. The new rates may not be as favorable to us as those in effect prior to any LIBOR phase-out. 

Risks Related to our Dividend Policy 

You may not receive the level of dividends provided for in the dividend policy our Board of Directors has 
adopted or any dividends at all. 

We are not obligated to pay dividends on our common stock. Despite our history of paying dividends, the declaration 
and payment of all future dividends to holders of our common stock are subject to the discretion of our Board of 
Directors, which may amend, revoke or suspend our dividend policy at any time and for any reason, including 
earnings, capital requirements, financial conditions and other factors our Board of Directors may deem relevant. The 
terms of our indebtedness may also restrict us from paying cash dividends on our common stock under certain 
circumstances. See below “—Our ability to pay dividends is restricted by agreements governing our debt, including 
our Credit Agreement and the indenture governing our Notes, and by Delaware law.” 

Over time, our capital and other cash needs may change significantly from our current needs, which could affect 
whether we pay dividends and the level of any dividends we may pay in the future. If we were to use borrowings 
under our Revolver to fund our payment of dividends, we would have less cash and/or borrowing capacity available 
for future dividends and other purposes, which could negatively affect our financial condition, our results of 
operations, our liquidity and our ability to maintain and expand our business. Accordingly, you may not receive 
dividends in the intended amounts, or at all. Any reduction or elimination of dividends may negatively affect the 
market price of our common stock. 

Our ability to pay dividends is restricted by agreements governing our debt, including our Credit Agreement 
and indenture governing our Notes, and by Delaware law. 

Both our Credit Agreement and the indenture governing our Notes restrict our ability to pay dividends. See 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital 
Resources,” where we describe the terms of our indebtedness, including provisions limiting our ability to declare and 
pay dividends. As a result of such restrictions, we may be limited in our ability to pay dividends unless we redeem our 
Notes and amend our Credit Agreement or otherwise obtain a waiver from our lenders. In addition, as a result of 
general economic conditions, conditions in the lending markets, the results of our business or for any other reason, 
we may elect or be required to amend or refinance our Revolver, at or prior to maturity, or enter into additional 
agreements for indebtedness. Any such amendment, refinancing or additional agreement may contain covenants that 
could limit in a significant manner or entirely our ability to pay dividends to you. 

Additionally, under the Delaware General Corporation Law (“DGCL”), our Board of Directors may not authorize 
payment of a dividend unless it is either paid out of surplus, as calculated in accordance with the DGCL, or if we do 
not have a surplus, out of net profits for the fiscal year in which the dividend is declared and/or the preceding fiscal 
year. 

If, as a result of these restrictions, we are required to reduce or eliminate the payment of dividends, a decline in the 
market price or liquidity, or both, of our common stock could result. This may in turn result in losses by you. 

27 

 
Our dividend policy may limit our ability to pursue growth opportunities. 

If we pay dividends at the level currently anticipated under our dividend policy, we may not retain a sufficient amount 
of cash to finance growth opportunities, meet any large unanticipated liquidity requirements or fund our operations in 
the event of a significant business downturn. In addition, because a portion of cash available will be distributed to 
holders of our common stock under our dividend policy, our ability to pursue any material expansion of our business, 
including through acquisitions, increased capital spending or other increases of our expenditures, will depend more 
than it otherwise would on our ability to obtain third party financing. We cannot assure you that such financing will be 
available to us at all, or at an acceptable cost. If we are unable to take timely advantage of growth opportunities, our 
future financial condition and competitive position may be harmed, which in turn may adversely affect the market 
price of our common stock. 

Risks Related to our Stockholders 

We may be subject to the actions of activist stockholders. 

Our Board of Directors and management team are committed to acting in the best interest of all our stockholders. We 
value constructive input from investors and regularly engage in dialogue with our stockholders regarding strategy and 
performance. Activist stockholders who disagree with the composition of the Board of Directors, our strategy or the 
way the Company is managed may seek to effect change through various strategies and channels. Responding to 
stockholder activism can be costly and time-consuming, disrupt our operations, and divert the attention of 
management and our employees from our strategic initiatives. Activist campaigns can create perceived uncertainties 
as to our future direction, strategy, or leadership and may result in the loss of potential business opportunities, harm 
our ability to attract new employees, investors, and customers, and cause our stock price to experience periods of 
volatility or stagnation. COVID-19 has caused a market dislocation which generally tends to increase this risk. 

Our business could be disrupted as a result of actions of certain stockholders. 

If any of our stockholders commence a proxy contest, advocate for change, make public statements critical of our 
performance or business, or engage in other similar activities, then our business could be adversely affected because 
we may have difficulty attracting and retaining clients due to perceived uncertainties as to our future direction and 
negative public statements about our business; responding to proxy contests and other similar actions by 
stockholders is likely to result in us incurring substantial additional costs and significantly divert the attention of 
management and our employees; and, if individuals are elected to our Board of Directors with a specific agenda, the 
execution of our strategic plan may be disrupted or a new strategic plan altogether may be implemented, which could 
have a material adverse impact on our business, financial condition or results of operations. Further, any of these 
matters or any such actions by stockholders may impact and result in volatility of the price of our common stock. 

We have provisions that make an acquisition of us more difficult and expensive. 

Anti-takeover provisions in our Certificate of Incorporation, our Bylaws and under Delaware law make it more difficult 
and expensive for us to be acquired in a transaction that is not approved by our Board of Directors. Some of the 
provisions in our Certificate of Incorporation and Bylaws include: 

 

 

limitations on stockholder actions; 

advance notification requirements for director nominations and actions to be taken at stockholder 
meetings; and 

 

the ability to issue one or more series of preferred stock by action of our Board of Directors. 

These provisions could discourage an acquisition attempt or other transaction in which stockholders could receive a 
premium over the current market price for the common stock. 

Item 1B. Unresolved Staff Comments 

Not applicable.  

Item 2. Properties 

Our corporate office is in Los Angeles, California. We lease our corporate office and all 111 of our offices located in 
North America, EMEA, Asia Pacific and Latin America, all of which are used by all of our business segments.  As of 
April 30, 2020, we leased an aggregate of approximately 1.3 million square feet of office space. The leases generally 
have remaining terms of 1 to 10 years and contain customary terms and conditions. We believe that our facilities are 
adequate for our current needs, and we do not anticipate any significant difficulty replacing such facilities or locating 
additional facilities to accommodate any future growth. 

28 

 
Item 3. Legal Proceedings 

From time to time, we are involved in litigation both as a plaintiff and a defendant, relating to claims arising out of our 
operations. As of the date of this report, we are not engaged in any legal proceedings that are expected, individually 
or in the aggregate, to have a material adverse effect on our business, financial condition or results of operations. 

Item 4. Mine Safety Disclosures 

Not applicable.  

Information about our Executive Officers 

Name 
Gary D. Burnison 
Robert P. Rozek 
Mark Arian 
Byrne Mulrooney 

Age as of 
April 30, 
2020 
59 
59 
59 
59 

Position
President and Chief Executive Officer
Executive Vice President, Chief Financial Officer and Chief Corporate Officer
Chief Executive Officer, Consulting
Chief Executive Officer, RPO Professional Search & Digital 

Our executive officers serve at the discretion of our Board of Directors. There is no family relationship between any 
executive officer or director. The following information sets forth the business experience for at least the past five 
years for each of our executive officers. 

Gary D. Burnison has been President and Chief Executive Officer since July 2007. He was Executive Vice President 
and Chief Financial Officer from March 2002 until June 30, 2007, and Chief Operating Officer from November 2003 
until June 30, 2007. Prior to joining Korn Ferry, Mr. Burnison was Principal and Chief Financial Officer of Guidance 
Solutions, a privately held consulting firm, from 1999 to 2001. Prior to that, he served as an executive officer and a 
member of the Board of Directors of Jefferies and Company, Inc., the principal operating subsidiary of Jefferies 
Group, Inc. from 1995 to 1999. Earlier, Mr. Burnison was a Partner at KPMG Peat Marwick. Mr. Burnison earned a 
bachelor’s degree in business administration from the University of Southern California. 

Robert P. Rozek joined the Company in February 2012 as our Executive Vice President and Chief Financial Officer 
and, in December 2015, also became our Chief Corporate Officer. Prior to joining Korn Ferry, he served as Executive 
Vice President and Chief Financial Officer of Cushman & Wakefield, Inc., a privately held commercial real estate 
services firm, from June 2008 to February 2012. Prior to joining Cushman & Wakefield, Inc., Mr. Rozek served as 
Senior Vice President and Chief Financial Officer of Las Vegas Sands Corp., a leading global developer of 
destination properties (integrated resorts) that feature premium accommodations, world-class gaming and 
entertainment, convention and exhibition facilities and many other amenities, from 2006 to 2008. Prior to that, Mr. 
Rozek held senior leadership positions at Eastman Kodak, and spent five years as a Partner with 
PricewaterhouseCoopers LLP. Mr. Rozek is a graduate of Canisius College in New York with a bachelor’s degree in 
accounting.  

Mark Arian joined the Company as Chief Executive Officer of Korn Ferry’s Advisory segment in April 2017 and is now 
the Chief Executive Officer of Consulting. Prior to Korn Ferry, Mr. Arian served as a Managing Principal at Ernst and 
Young LLP, a multinational professional services firm that provides audit, tax, business risk, technology and security 
risk services, and human capital services worldwide, from March 2014 until March of 2017. In that capacity, he led 
the People Advisory Services—Financial Services Sector, and his responsibilities included commercial, people and 
key account leadership. Between 2008 and 2014, Mr. Arian held various leadership positions at AON and AON 
Hewitt, a provider of insurance, reinsurance, human capital and management consulting services, serving as an 
Executive Vice President and leading its strategic Mergers and Acquisitions (“M&A”) and business transformation 
offering globally. Mr. Arian has also held various leadership positions at Towers Perrin (now Wills Towers Watson) 
including serving as the Global M&A and Global Change Management leader, and Hewitt Associates, where Mr. 
Arian built and led the Corporate Restructuring and Change Practice. Mr. Arian is a graduate of Duke University and 
holds a juris doctorate from Columbia University. 

Byrne Mulrooney joined the Company in April 2010 as Chief Executive Officer of RPO & Professional Search and in 
March 2017 also became the Chief Executive Officer of Digital. Prior to joining Korn Ferry, he was President and 
Chief Operating Officer of Flynn Transportation Services, a third-party logistics company, from 2007 to 2010. Prior to 
that, he led Spherion’s workforce solutions business in North America, which provides workforce solutions in 
professional services and general staffing, including recruitment process outsourcing and managed services, from 
2003 to 2007. Mr. Mulrooney held executive positions for almost 20 years at EDS and IBM in client services, sales, 
marketing and operations. Mr. Mulrooney is a graduate of Villanova University in Pennsylvania. He holds a master’s 
degree in management from Northwestern University’s J.L. Kellogg Graduate School of Management. 

29 

 
 
  
     
     
     
     
 
PART II. 

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities 

Common Stock 

Our common stock is listed on the New York Stock Exchange under the symbol ‘KFY’. On July 8, 2020, there were 
approximately 15,258 stockholders of record of the Company’s common stock. 

Performance Graph 

We have presented below a graph comparing the cumulative total stockholder return on the Company’s shares with 
the cumulative total stockholder return on (1) the Standard & Poor’s 500 Stock Index and (2) a company-established 
peer group. Cumulative total return for each of the periods shown in the performance graph is measured assuming an 
initial investment of $100 on April 30, 2015 and the reinvestment of any dividends paid by the Company and any 
company in the peer group on the date the dividends were paid. 

Our peer group is comprised of a broad number of publicly traded companies, which are principally or in significant 
part involved in either professional staffing or consulting. The peer group is comprised of the following 12 companies: 
CBIZ, Inc. (CBZ), FTI Consulting, Inc. (FCN), Heidrick & Struggles International, Inc. (HSII), Huron Consulting Group 
Inc. (HURN), ICF International, Inc. (ICFI), Insperity, Inc. (NSP), Kelly Services, Inc. (KELYA), Kforce Inc. (KFRC), 
Resources Connection, Inc. (RECN), Robert Half International, Inc. (RHI), Willis Towers Watson Plc (WLTW) and 
TrueBlue, Inc. (TBI). We previously included Navigant Consulting, Inc. in our peer group, but as a result of it ceasing 
to be a public company on October 14, 2019 as a result of its acquisition by Guidehouse, we have removed it from 
our peer group and is no longer included in the table below. We believe this group of professional services firms is 
reflective of similar sized companies in terms of our market capitalization, revenue or profitability, and therefore 
provides a more meaningful comparison of stock performance. The returns of each company have been weighted 
according to their respective stock market capitalization at the beginning of each measurement period for purposes of 
arriving at a peer group average. 

The stock price performance depicted in this graph is not necessarily indicative of future price performance. This 
graph will not be deemed to be incorporated by reference by any general statement incorporating this Annual Report 
on Form 10-K into any filing by us under the Securities Act of 1933 or the Securities Exchange Act of 1934, except to 
the extent we specifically incorporate this information by reference and shall not otherwise be deemed soliciting 
material or deemed filed under the Securities Act of 1933 or the Securities Exchange Act of 1934. 

COMPARISON OF 5 YEAR CUMULATIVE TOTAL RETURN(*) 

Among Korn Ferry, the S&P 500 Index, and a Peer Group 

$250

$200

$150

$100

$50

$0

Korn Ferry

S&P 500

Peer Group

Copyright© 2020 Standard & Poor's, a division of S&P Global. All rights reserved. 

(*)  $100 invested on April 30, 2015 in stock or index, including reinvestment of dividends. Fiscal year ended April 30, 2020. 

30 

 
 
 
Capital Allocation Approach 

The Company and its Board of Directors endorse a balanced approach to capital allocation. The Company’s first 
priority is to invest in growth initiatives, such as the hiring of consultants, the continued development of IP and 
derivative products and services, and the investment in synergistic accretive M&A transactions that earn a return 
superior to the Company's cost of capital. Next, the Company’s capital allocation approach contemplates the planned 
return of a portion of excess capital to stockholders, in the form of a regular quarterly dividend, subject to the factors 
discussed below under “Dividends” and in more detail in the “Risk Factors” section of this Annual Report on Form 10-
K. Additionally, the Company considers share repurchases on an opportunistic basis and subject to the terms of our 
Credit Agreement. See Note 10— Long Term Debt for a description of the Credit Agreement. 

Dividends 

On December 8, 2014, the Board of Directors adopted a dividend policy, reflecting an intention to distribute to our 
stockholders a regular quarterly cash dividend of $0.10 per share.  

The declaration and payment of future dividends under the quarterly dividend policy will be at the discretion of the 
Board of Directors and will depend upon many factors, including the Company’s earnings, capital requirements, 
financial conditions, the terms of the Company’s indebtedness and other factors that the Board of Directors may 
deem to be relevant. The Board of Directors may amend, revoke or suspend the dividend policy at any time and for 
any reason.  

Stock Repurchase Program 

On March 6, 2019, the Board of Directors approved an increase in the Company’s stock repurchase program of 
approximately $200 million, which brought our available capacity to repurchase shares in the open market or privately 
negotiated transactions to approximately $250 million. Common stock may be repurchased from time to time in open 
market or privately negotiated transactions at the Company’s discretion subject to market conditions and other 
factors. The Company repurchased approximately $92.4 million, $37.4 million and $33.1 million of the Company’s 
common stock during fiscal 2020, 2019 and 2018, respectively. Any decision to execute on our stock repurchase 
program will depend on our will depend on our earnings, capital requirements, financial condition and other factors 
considered relevant by our Board of Directors. The Credit Agreement, dated  December 16, 2019,  permits us to pay 
dividends to our stockholders and make share repurchases so long as there is no default under the Credit 
Agreement, the consolidated net leverage ratio, which uses adjusted EBITDA is no greater than 4.25 to 1.00, and the 
pro forma liquidity is at least $50 million. Furthermore, our Notes allow the Company to pay $25.0 million of dividends 
per fiscal year with no restrictions plus an unlimited amount of dividends so long as the Company’s consolidated total 
leverage ratio is not greater than 3.50 to 1.00 and the Company is not in default under the indenture governing the 
Notes.  

Issuer Purchases of Equity Securities 

The following table summarizes common stock repurchased by us during the fourth quarter of fiscal 2020: 

Total Number of 
Shares 
Purchased (1)

Average 
Price Paid 
Per Share

Total Number of 
Shares 
Purchased 
as Part of 
Publicly- 
Announced 
Programs (2) 

February 1, 2020 — February 29, 2020       
March 1, 2020 — March 31, 2020 
April 1, 2020 — April 30, 2020 

Total 

113,000
709,619
989
823,608

$
$
$
$

38.65
28.37
23.33
29.77

113,000     
706,569     
—     
819,569     

Approximate 
Dollar Value of 
Shares that 
May Yet be 
Purchased 
under the 
Programs (2)
$178.3 million
$158.3 million
$158.3 million

(1)  Represents withholding of 4,039 of restricted shares to cover taxes on vested restricted shares in addition to 819,569 shares 

repurchased as part of our publicly announced programs. 

(2)  On March 6, 2019, our Board of Directors approved an increase to the share repurchase program to an aggregate of $250 
million. The shares can be repurchased in open market transactions or privately negotiated transactions at the Company’s 
discretion. The share repurchase program has no expiration date.  

31 

 
 
  
  
    
     
     
     
 
Item 6. Selected Financial Data 

The following selected financial data are qualified by reference to, and should be read together with, our “Audited 
Consolidated Financial Statements and Notes to Consolidated Financial Statements” and “Management’s Discussion 
and Analysis of Financial Condition and Results of Operations” appearing elsewhere in this Annual Report on 
Form 10-K. The selected statements of income data set forth below for the fiscal years ended April 30, 2020, 2019 
and 2018 and the selected balance sheets data as of April 30, 2020 and 2019 are derived from our audited 
consolidated financial statements, appearing elsewhere in this Annual Report on Form 10-K. The selected balance 
sheets data as of April 30, 2018, 2017 and 2016 and the selected statement of income data set forth below for the 
fiscal years ended April 30, 2017 and 2016 are derived from audited consolidated financial statements and notes 
thereto which are not included in this Annual Report on Form 10-K. 

Year Ended April 30, 

Selected Consolidated Statements of Income Data: 
Fee revenue 
Reimbursed out-of-pocket engagement expenses 

Total revenue 

Compensation and benefits 
General and administrative expenses 
Reimbursed expenses 
Cost of services 
Depreciation and amortization 
Restructuring charges, net (2) 
Total operating expenses 

Operating income 
Other (loss) income, net 
Interest expense, net 
Income tax provision 
Net income 
Net income attributable to noncontrolling interest 
Net income attributable to Korn Ferry 

Basic earnings per share 
Diluted earnings per share 
Basic weighted average common shares outstanding 
Diluted weighted average common shares outstanding 
Cash dividends declared per common share 
Other Operating Data: 
Fee revenue by segment: 
Consulting (3) 
Digital (4) 
Executive search: 
North America 
EMEA 
Asia Pacific 
Latin America 

Total executive search 

RPO & Professional Search 

Total fee revenue 
Number of offices (at period end) (5) 
Number of consultants and execution staff (at period end)
Number of new engagements opened 
Number of full-time employees: 

Consulting 
Digital 
Executive search 
RPO & Professional Search 
Corporate 

Total full-time employees 

Selected Consolidated Balance Sheets Data as of April 30: 
Cash and cash equivalents 
Marketable securities (6) 
Working capital 
Total assets 
Long-term obligations (7) 
Total stockholders’ equity 

2020(1)
2018
(in thousands, except per share data and other operating data)

2017 

2016

2019

  $ 1,932,732     $ 1,926,033     $ 1,767,217       $  1,565,521       $ 1,292,112 
54,602
1,346,714

56,148      
1,819,519          1,621,669      

47,829
1,973,862

44,598
1,977,330

52,302         

1,297,994
258,957
44,598
85,886
55,311
58,559
1,801,305      

176,025

(2,879 )    

(22,184 )
43,945
107,017
(2,071 )
104,946

1.91
1.90
54,342
54,767
0.40

$

$
$

$

1,311,240
351,991
47,829
75,487
46,489
—

1,833,036      

1,199,057          1,065,659      
226,232      
56,148      
71,482      
47,260      
34,600      
1,611,073          1,501,381        

237,390         
52,302         
73,658         
48,588         
78         

891,472
213,018
54,602
59,824
36,220
33,013
1,288,149 

140,826

10,405      
(16,891 )
29,544
104,796
(2,145 )
102,651

$

1.84
1.81
55,311
56,096
0.40

$
$

$

208,446         
11,416         
(13,832 )      
70,133         
135,897         
(2,118 )      
133,779       $ 

2.39       $ 
2.35       $ 
55,426         
56,254         
0.40       $ 

120,288      
10,661        
(14,607 )   
29,104      
87,238      
(3,057 )   
84,181       $

1.48       $
1.47       $

56,205      
56,900      

0.40       $

58,565
(4,778)
(3,394)
18,960
31,433
(520)
30,913

0.58
0.58
52,372
52,929
0.40

543,095
$
292,366      

568,321
$
252,727      

540,529       $ 
244,484         

497,736       $
226,450        

351,208
119,937 

$

$
$

$

$

434,624
170,314      

455,826
182,829      
104,291
31,896
774,842
330,143
$ 1,926,033

408,098         
173,725         
96,595         
30,624         
709,042         
273,162         

371,345
144,319 
80,506
26,744
622,914
198,053
$ 1,767,217       $  1,565,521       $ 1,292,112

356,625      
146,506        
80,169      
34,376      
617,676      
223,659      

104
3,099
9,725

2,416
1,187
1,960
2,942

106         
2,922         
9,149         

2,316         
1,138         
1,865         
2,188         
136         
7,643         

114      
2,900      
8,126      

2,413      
1,185      
1,791      
1,710      
133        
7,232      

520,848       $ 
137,085         
455,799         

410,882       $
119,937      
385,095        
2,287,914          2,062,898      
517,271      
1,219,615          1,087,048        

509,839         

150
2,784
7,430

2,432
1,194
1,682
1,530
109  
6,947

273,252
141,430
188,010 
1,898,600
375,035
1,047,301   

150      

8,198

173      

8,678

$

$

689,244
174,085
612,876      

$

626,360
140,751
585,852      

2,743,828
895,930
1,223,691      

2,334,852
540,507
1,243,387      

98,132
29,400
732,470
364,801
$ 1,932,732

111
2,979
8,808

2,058
1,413
1,686
2,891

  (1)  Due to the acquisition of Miller Heiman Group, AchieveForum and Strategy Execution on November 1, 2019, which accounted for $53.2 million 

32 

 
 
  
  
    
    
  
         
      
  
         
      
   
  
         
      
   
         
      
         
      
   
         
      
   
         
      
   
   
     
     
         
        
 
   
   
 
and $155.5 million of fee revenue and total assets, respectively, during fiscal 2020, financial data trends for fiscal 2020 are not comparable to the 
prior period.  

(2)  During fiscal 2020, the Company implemented two restructuring plans in order to rationalize our cost structure by eliminating redundant positions. 
The first plan was due to the acquisition of Miller Heiman Group, AchieveForum and Strategy Execution on November 1, 2019, which resulted in 
restructuring charges of $18.1 million in fiscal 2020 related to severance. The second plan was due to the COVID-19 pandemic that decreased 
our fee revenue significantly in the fourth quarter of fiscal 2020 and resulted in restructuring charges of $40.5 million in fiscal 2020 related to 
severance. During fiscal 2018 and 2017, the Company continued to implement the fiscal 2016 restructuring plan in order to integrate the Advisory 
entities that were acquired in fiscal 2016 by eliminating redundant positions and operational, general and administrative expenses and 
consolidating office space. This resulted in restructuring charges of $0.1 million and $34.6 million in fiscal 2018 and 2017, respectively. Of the 
amount recorded in restructuring charges in fiscal 2017, $16.0 million related to severance and $18.6 million related to consolidation of office 
spaces. In fiscal 2016, the Company implemented the above-referenced restructuring plan and as a result, the Company recorded $33.0 million 
in restructuring charges, of which $32.1 million related to severance and $0.9 million related to consolidation and abandonment of premises. 

(3)  During fiscal 2020, the Company changed the composition of its global segments. The Consulting segment represents the consulting business 

that was previously included in the Advisory segment. Segment data for fiscal 2019, 2018, 2017 and 2016 have been recast to reflect the division 
of the Advisory segment into the Consulting and Digital segments. 

(4)  During fiscal 2020, the Company changed the composition of its global segments. The Digital segment represents the products business that 

was previously included in the Advisory segment. Segment data for fiscal 2019, 2018, 2017 and 2016 have been recast to reflect the division of 
the Advisory segment into the Consulting and Digital segments. 

(5)  The number of offices decreased by eight as of April 30, 2018 compared to April 30, 2017 and 36 as of April 30, 2017 compared to April 30, 

2016, due to the continued implementation of the 2016 restructuring plan.  

(6)  As of April 30, 2020, 2019, 2018, 2017, and 2016, the Company’s marketable securities included $141.4 million, $140.8 million, $137.1 million, 

$119.9 million, and $141.4 million, respectively, held in trust for settlement of the Company’s obligations under certain of its deferred 
compensation plans. See Note 5—Financial Instruments in the Notes to the Consolidated Financial Statements in this Annual Report on Form 
10-K. 

(7)  During fiscal 2020 our long- term obligations increased compared to the previous years due to $180.8 million of non-current portion of operating 
lease liability recognized as a result of the implementation of Accounting Standard Codification 842 -Leases in fiscal 2020 and our new 4.625% 
Senior Unsecured Notes due 2027 with a $400 million principal amount offset by a decrease in the amount outstanding under our Credit Facility 
in fiscal 2020 compared to fiscal 2019. 

33 

 
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations  

Forward-Looking Statements 

This Annual Report on Form 10-K may contain certain statements that we believe are, or may be considered to be, 
“forward-looking” statements, within the meaning of Section 27A of the Securities Act of 1933, as amended and 
Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). These forward-looking 
statements generally can be identified by use of statements that include phrases such as “believe,” “expect,” 
“anticipate,” “intend,” “plan,” “foresee,” “may,” “will,” “likely,” “estimates,” “potential,” “continue” or other similar words 
or phrases. Similarly, statements that describe our objectives, plans or goals as well as the expected benefits of the 
acquisition of Miller Heiman Group, AchieveForum and Strategy Execution (collectively, the “Acquired Companies”), 
the timing and expected benefits of our recently adopted restructuring plans and the magnitude and duration of the 
impact of the global (“COVID-19”) pandemic on our business, employees, customers and our ability to provide 
services in affected regions. These forward-looking statements are subject to risks and uncertainties that could cause 
our actual results to differ materially from those contemplated by the relevant forward-looking statement. The principal 
risk factors that could cause actual performance and future actions to differ materially from the forward-looking 
statements include, but are not limited to, those relating to the magnitude and duration of the negative impact of the 
COVID -19 outbreak on our business, employees, customers and our ability to provide services in affected regions, 
global and local political and or economic developments in or affecting countries where we have operations, 
competition, changes in demand for our services as a result of automation, dependence on and costs of attracting 
and retaining qualified and experienced consultants, maintaining our relationships with customers and suppliers and 
retaining key employees, maintaining our brand name and professional reputation, potential legal liability and 
regulatory developments, portability of client relationships, consolidation of or within the industries we serve, currency 
fluctuations in our international operations, risks related to growth, alignment of our cost structure, restrictions 
imposed by off-limits agreements, reliance on information processing systems, cyber security vulnerabilities, changes 
to data security, data privacy, and data protection laws, dependence on third parties for the execution of critical 
functions, limited protection of our intellectual property (“IP”), our ability to enhance and develop new technology, our 
ability to successfully recover from a disaster or other business continuity problems, employment liability risk, an 
impairment in the carrying value of goodwill and other intangible assets, treaties, or regulations on our business and 
our company, deferred tax assets that we may not be able to use, our ability to develop new products and services, 
the impact of the withdrawal of the United Kingdom from the European Union, changes in our accounting estimates 
and assumptions, the utilization and billing rates of our consultants, seasonality, the expansion of social media 
platforms, the ability to effect acquisitions and integrate the Acquired Companies, the ability to recognize the 
anticipated benefits of the acquisition of the Acquired Companies, the costs related to the acquisition of the Acquired 
Companies, our indebtedness, the phase-out of LIBOR, and the matters disclosed under the heading “Risk Factors” 
in the Company’s Exchange Act reports, including Item 1A included in this Annual Report on Form 10-K. Readers are 
urged to consider these factors carefully in evaluating the forward-looking statements. The forward-looking 
statements included in this Annual Report on Form 10-K are made only as of the date of this Annual Report on Form 
10-K and we undertake no obligation to publicly update these forward-looking statements to reflect subsequent 
events or circumstances. 

The following presentation of management’s discussion and analysis of our financial condition and results of 
operations should be read together with our consolidated financial statements and related notes included in this 
Annual Report on Form 10-K.  

Executive Summary 

Korn Ferry (referred to herein as the “Company” or in the first person notations “we,” “our,” and “us”) is a global 
organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We 
work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to 
bring their strategy to life. And we advise them on how to reward, develop, and motivate their people. We operate 
through four global segments: 

1.  Consulting helps clients synchronize their strategy and their talent by addressing four fundamental needs: 
Organizational Strategy, Assessment and Succession, Leadership and Professional Development, and 
Rewards and Benefits. This work is supported and underpinned by a comprehensive range of some of the 
world’s leading IP and data. 

2.  Digital leverages an artificial intelligence (“AI”) powered platform to identify structure, roles, capabilities and 
behaviors needed to drive business forward. The end to end system gives clients one enterprise-wide talent 
framework and delivers an achievable blueprint for success along with the guidance and tools to deliver it. 

3.  Executive Search helps organizations recruit board level, chief executive and other senior executive and 

general management talent. Behavioral interviewing and proprietary assessments are used to determine ideal 

34 

 
organizational fit, and salary benchmarking builds appropriate frameworks for compensation and retention. 

4.  RPO and Professional Search combines people, process expertise and IP-enabled technology to deliver 

enterprise talent acquisition solutions to clients. Transaction sizes range from single professional searches to 
team, department and line of business projects, and global outsource recruiting solutions.  

Consulting and Digital are new reporting segments. Previously, these were tracked and reported together as Korn 
Ferry Advisory (“Advisory”). Over the past years we have invested in the Digital business and harmonized the 
structure of our content and data, building a technology platform for the efficient delivery of these assets directly to an 
end consumer or indirectly through a consulting engagement. These investments, combined with the acquisitions of 
Miller Heiman Group, AchieveForum and Strategy Execution (“the “Acquired Companies”) in November 2019 from 
TwentyEighty, Inc. for $108.6 million, resulted in reassessing how we managed our Advisory business. Therefore, 
beginning in the third quarter of fiscal 2020, we separated Advisory into two segments in order to better align with the 
Company’s strategy (which included the acquisition of the Acquired Companies) and the decisions of the Company’s 
chief operating decision maker, who had begun to regularly make resource allocation decisions and assess 
performance separately between Consulting and Digital within Advisory. The addition of the Acquired Companies has 
further expanded our vast IP and content and leveraged the firm’s digital delivery platforms. We have invested in our 
digital business to digitize and harmonize the structure of our IP content and data and in building a technology 
platform for the efficient delivery of these assets directly to an end consumer or indirectly through a consulting 
engagement. 

Highlights of our performance in fiscal 2020 include: 

  Approximately 70% of the executive searches we performed in fiscal 2020 were for board level, chief executive 
and other senior executive and general management positions. Our 3,968 search engagement clients in fiscal 
2020 included many of the world’s largest and most prestigious public and private companies.  

  We have built strong client loyalty, with 90% of the assignments performed during fiscal 2020 having been on 

behalf of clients for whom we had conducted assignments in the previous three fiscal years.  

  Approximately 71% of our revenues were generated from clients that utilized multiple lines of our business.  

  A vital pillar of our growth strategy is our Digital business. Our data and IP are embedded into the core business 
processes of our clients, helping us generate long-term relationships through large scale and technology-based 
talent programs.  

 

In fiscal 2020, Korn Ferry was recognized as one of the top RPO providers in the Baker’s Dozen list, marking our 
13th consecutive year on the list. We were also named leader on the Everest PEAK Matrix for three years 
running and achieved star performer status in fiscal 2020. Through decades of experience, we have enhanced 
our RPO solution to deliver quality candidates that drive our clients’ business strategies. We leverage proprietary 
IP and data sets to guide clients on the critical skills and competencies to look for, compensation information to 
align with market demand, and assessment tools to ensure candidate fit.  

Restructuring and Operational Changes 

On June 12, 2018, the Company’s Board of Directors approved the One Korn Ferry rebranding plan for the Company 
(the “Plan”). The Plan includes going to market under a single, master brand architecture, solely as Korn Ferry and 
sunsetting all the Company’s sub-brands used at the time, including Futurestep, Hay Group and Lominger, among 
others. This integrated go-to-market approach was a key driver in our fee revenue growth in fiscal year 2018, which 
led to the decision to further integrate our go-to-market activities under one master brand — Korn Ferry. As a result, 
the Company discontinued the use of all sub-brands and changed its name, effective January 1, 2019, to “Korn 
Ferry.” Two of the Company’s former sub-brands, Hay Group and Lominger, came to Korn Ferry through acquisitions. 
In connection with the accounting for these acquisitions, $106.6 million of the purchase price was allocated to 
indefinite-lived tradename intangible assets. As a result of the decision to discontinue their use, the Company took a 
one-time, non-cash write-off of tradenames of $106.6 million in fiscal 2019. During fiscal 2020 the Company 
completed the implementation of this plan. 

On November 1, 2019, we adopted a restructuring plan to rationalize our cost structure to realize the efficiencies and 
operational improvement that the investments in the digital business had enabled, or positioned us to realize. The 
plan impacts both Consulting and Digital and includes the elimination of redundant positions and consolidation of 
office space. During fiscal 2020, we recognized $18.1 million of restructuring charges associated with severance and 
recorded $2.8 million of integration/acquisition costs associated with impairment of 16 office leases. The restructuring 
actions will be completed by July 31, 2020. 

The Impact of COVID-19 

In March 2020, COVID-19 was reported to have spread to over 100 countries, territories or areas worldwide. Initially, 

35 

 
the negative business impact of the coronavirus outbreak was most pronounced in the Asia Pacific Region, and in 
particular China and Hong Kong. During the fourth quarter of fiscal 2020 the World Health Organization declared it a 
pandemic and the impact has been felt worldwide. The outbreak has severely restricted the level of economic activity 
in affected areas and has had an adverse impact on sales of certain of our products and services. Governments and 
companies have implemented social distancing - limiting either travel or in person individual or group face-to-face 
interaction as well as working from home to adhere to stay at home orders from national, state and city governments. 
All of our business segments across all of our geographies have been impacted as fee revenue decreased 
significantly in the fourth quarter. In light of the continuing uncertainty in worldwide economic conditions caused by 
the COVID-19 pandemic and, as part of a broader program aimed at further enhancing our strong balance sheet and 
liquidity position, on April 20, 2020, we initiated a plan intended to adjust our cost base to the current economic 
environment and to position us to invest in the recovery. This plan includes (i) a reduction in workforce, which was 
substantially completed by the end of fiscal 2020 and resulted in restructuring charges of $40.5 million associated 
with severance, (ii) the temporary furlough of certain employees, (iii) subject to certain exceptions and legal 
requirements, salary reductions across the organization, and (iv) other cost saving measures relating to general and 
administrative expenses.  

The Company evaluates performance and allocates resources based on the chief operating decision maker’s review 
of (1) fee revenue and (2) adjusted earnings before interest, taxes, depreciation and amortization (“Adjusted 
EBITDA”). To the extent that such charges occur, Adjusted EBITDA excludes restructuring charges, 
integration/acquisition costs, certain separation costs and certain non-cash charges (goodwill, intangible asset and 
other than temporary impairments of investments). For fiscal 2020, Adjusted EBITDA excluded $58.6 million of 
restructuring charges, $12.2 million of integration/acquisition costs and $1.8 million of separation costs. For fiscal 
2019, Adjusted EBITDA excluded $106.6 million of tradename write-offs and $6.7 million of integration/acquisition 
costs. For fiscal 2018, Adjusted EBITDA excluded $9.4 million of integration/acquisition costs and $0.1 million of 
restructuring charges, net. 

EBITDA, Adjusted EBITDA, and Adjusted EBITDA margin are non-GAAP financial measures. They have limitations 
as analytical tools, should not be viewed as a substitute for financial information determined in accordance with 
United States (“U.S.”) generally accepted accounting principles (“GAAP”), and should not be considered in isolation 
or as a substitute for analysis of the Company’s results as reported under GAAP. In addition, they may not 
necessarily be comparable to non-GAAP performance measures that may be presented by other companies.  

Management believes the presentation of these non-GAAP financial measures provides meaningful supplemental 
information regarding Korn Ferry’s performance by excluding certain charges, items of income and other items that 
may not be indicative of Korn Ferry’s ongoing operating results. The use of these non-GAAP financial measures 
facilitates comparisons to Korn Ferry’s historical performance and the identification of operating trends that may 
otherwise be distorted by the factors discussed above. Korn Ferry includes these non-GAAP financial measures 
because management believes it is useful to investors in allowing for greater transparency with respect to 
supplemental information used by management in its evaluation of Korn Ferry’s ongoing operations and financial and 
operational decision-making. The accounting policies for the reportable segments are the same as those described in 
the summary of significant accounting policies in the accompanying consolidated financial statements, except that the 
above noted items are excluded from EBITDA to arrive at Adjusted EBITDA. Management further believes that 
EBITDA is useful to investors because it is frequently used by investors and other interested parties to measure 
operating performance among companies with different capital structures, effective tax rates and tax attributes and 
capitalized asset values, all of which can vary substantially from company to company.  

Fee revenue was $1,932.7 million during fiscal 2020, an increase of $6.7 million, compared to $1,926.0 million in 
fiscal 2019, with increases in fee revenue in Digital and RPO & Professional Search. During fiscal 2020, we recorded 
operating income of $176.0 million with the Executive Search, Digital, Consulting and RPO & Professional Search 
segments contributing $156.9 million, $46.9 million, $17.7 million and $50.4 million, respectively, offset by Corporate 
expenses of $96.0 million. Net income attributable to Korn Ferry increased by $2.2 million during fiscal 2020 to 
$104.9 million from $102.7 million in fiscal 2019. Adjusted EBITDA was $301.0 million, a decrease of $10.0 million 
during fiscal 2020, from Adjusted EBITDA of $311.0 million in the year-ago period. During fiscal 2020, the Executive 
Search, Digital, Consulting and RPO & Professional Search segments contributed $181.1 million, $83.1 million, $61.1 
million and $60.2 million, respectively, offset by Corporate expenses net of other income of $84.5 million. 

Our cash, cash equivalents and marketable securities increased by $96.2 million to $863.3 million at April 30, 2020, 
compared to $767.1 million at April 30, 2019. This increase was mainly due to cash flows from operations and net 
borrowings of $168.6 million as a result of our December 2019 notes offering offset by the repayment of the amount 
outstanding under our prior revolving credit facility (discussed further below). The increase was partially offset by 
annual bonuses earned in fiscal 2019 and paid during fiscal 2020, sign-on and retention payments, $108.6 million 
paid for the acquisition of the Acquired Companies, $92.4 million in stock repurchases in the open market, $41.5 
million in payments for the purchase of property and equipment, $9.0 million paid in tax withholding on restricted 
stock vestings and $22.8 million in dividends paid during fiscal 2020. As of April 30, 2020, we held marketable 
securities to settle obligations under our Executive Capital Accumulation Plan (“ECAP”) with a cost value of $144.3 

36 

 
million and a fair value of $141.4 million. Our vested obligations for which these assets were held in trust totaled 
$124.6 million as of April 30, 2020 and our unvested obligations totaled $21.7 million.  

Our working capital increased by $27.0 million to $612.9 million in fiscal 2020. We believe that cash on hand and 
funds from operations and other forms of liquidity will be sufficient to meet our anticipated working capital, capital 
expenditures, general corporate requirements, repayment of our debt obligations and dividend payments under our 
dividend policy in the next twelve months. We had $646.0 million available for borrowing under our Revolver (as 
defined herein) at April 30, 2020. As of April 30, 2019, we had a total of $420.2 million available under the previous 
revolver after letters of credit were issued. As of April 30, 2020 and 2019, there was $4.0 million and $2.9 million of 
standby letters of credit issued, respectively, under our long-term debt arrangements. We had a total of $11.3 million 
and $8.5 million of standby letters of credits with other financial institutions as of April 30, 2020 and 2019, 
respectively. 

Critical Accounting Policies 

The following discussion and analysis of our financial condition and results of operations are based on our 
consolidated financial statements. Preparation of our periodic filings requires us to make estimates and assumptions 
that affect the reported amount of assets and liabilities and disclosure of contingent assets and liabilities at the date of 
our financial statements and the reported amounts of revenue and expenses during the reporting period. Actual 
results could differ from those estimates and assumptions and changes in the estimates are reported in current 
operations as new information is learned or upon the amounts becoming fixed and determinable. In preparing our 
consolidated financial statements and accounting for the underlying transactions and balances, we apply our 
accounting policies as disclosed in the notes to our consolidated financial statements. We consider the policies 
discussed below as critical to an understanding of our consolidated financial statements because their application 
places the most significant demands on management’s judgment and estimates. Specific risks for these critical 
accounting policies are described in the following paragraphs. Senior management has discussed the development, 
selection and key assumptions of the critical accounting estimates with the Audit Committee of the Board of Directors. 

Revenue Recognition. Substantially all fee revenue is derived from talent and organizational consulting services and 
digital sales, stand-alone or as part of a solution, fees for professional services related to executive and professional 
recruitment performed on a retained basis and RPO, either stand-alone or as part of a solution.  

Revenue is recognized when control of the goods and services is transferred to the customer, in an amount that 
reflects the consideration that we expect to be entitled to in exchange for those goods and services. Revenue 
contracts with customers are evaluated based on the five-step model outlined in Accounting Standard Codification 
606 (“ASC 606”): 1) identify the contract with a customer; 2) identify the performance obligation(s) in the contract; 3) 
determine the transaction price; 4) allocate the transaction price to the separate performance obligation(s); and 5) 
recognize revenue when (or as) each performance obligation is satisfied.  

Consulting fee revenue is primarily recognized as services are rendered, measured by total hours incurred to the total 
estimated hours at completion. It is possible that updated estimates for consulting engagements may vary from initial 
estimates with such updates being recognized in the period of determination. Depending on the timing of billings and 
services rendered, we accrue or defer revenue as appropriate. 

Digital revenue is generated from IP platforms enabling large-scale, technology-based talent programs for pay, talent 
development, engagement, and assessment and is consumed directly by an end user or indirectly through a 
consulting engagement. Revenue is recognized as services are delivered and we have a legally enforceable right to 
payment. Revenue also comes from the sale of our proprietary IP subscriptions, which are considered symbolic IP 
due to the dynamic nature of the content. As a result, revenue is recognized over the term of the contract. Functional 
IP licenses grant customers the right to use IP content via the delivery of a flat file. Because the IP content license 
has significant stand-alone functionality, revenue is recognized upon delivery and when an enforceable right to 
payment exists. Revenue for tangible and digital products sold by the Company, such as books and digital files, is 
recognized when these products are shipped. 

Fee revenue from executive and non-executive professional search activities is generally one-third of the estimated 
first year compensation of the placed candidate plus a percentage of the fee to cover indirect engagement related 
expenses. In addition to the search retainer, an uptick fee is billed when the actual compensation awarded by the 
client for a placement is higher than the estimated compensation. In the aggregate, upticks have been a relatively 
consistent percentage of the original estimated fee; therefore, we estimate upticks using the expected value method 
based on historical data on a portfolio basis. In a standard search engagement, there is one performance obligation 
which is the promise to undertake a search. We generally recognize such revenue over the course of a search and 
when it is legally entitled to payment as outlined in the billing terms of the contract. Any revenues associated with 
services that are provided on a contingent basis are recognized once the contingency is resolved as this is when 
control is transferred to the customer. These assumptions determine the timing of revenue recognition for the 
reported period.  

37 

 
RPO fee revenue is generated through two distinct phases: 1) the implementation phase and 2) the post-
implementation recruitment phase. The fees associated with the implementation phase are recognized over the 
period that the related implementation services are provided. The post-implementation recruitment phase represents 
end-to-end recruiting services to clients for which there are both fixed and variable fees, which are recognized over 
the period that the related recruiting services are performed. 

Annual Performance-Related Bonuses. Each quarter, management makes its best estimate of its annual 
performance related bonuses, which requires management to, among other things, project annual consultant 
productivity (as measured by engagement fees billed and collected by executive search consultants and revenue and 
other performance/profitability metrics for Consulting, Digital and RPO & Professional Search consultants), the level 
of engagements referred by a consultant in one line of business to a different line of business, our performance 
including profitability, competitive forces and future economic conditions and their impact on our results. At the end of 
each fiscal year, annual performance related bonuses take into account final individual consultant productivity 
(including referred work), Company/line of business results including profitability, the achievement of strategic 
objectives and the results of individual performance appraisals, and the current economic landscape. Accordingly, 
each quarter we reevaluate the assumptions used to estimate annual performance related bonus liability and adjust 
the carrying amount of the liability recorded on the consolidated balance sheets and report any changes in the 
estimate in current operations. Because annual performance-based bonuses are communicated and paid only after 
we report our full fiscal year results, actual performance-based bonus payments may differ from the prior year’s 
estimate. Such changes in the bonus estimate historically have been immaterial and are recorded in current 
operations in the period in which they are determined.  

Deferred Compensation. Estimating deferred compensation requires assumptions regarding the timing and 
probability of payments of benefits to participants and the discount rate. Changes in these assumptions could 
significantly impact the liability and related cost on our consolidated balance sheets and statements of income, 
respectively. For certain deferred compensation plans, management engages an independent actuary to periodically 
review these assumptions in order to confirm that they reflect the population and economics of our deferred 
compensation plans in all material respects and to assist us in estimating our deferred compensation liability and the 
related cost. The actuarial assumptions we use may differ from actual results due to changing market conditions or 
changes in the participant population. These differences could have a significant impact on our deferred 
compensation liability and the related cost. 

Carrying Values. Valuations are required under GAAP to determine the carrying value of various assets. Our most 
significant assets for which management is required to prepare valuations are carrying value of receivables, goodwill, 
intangible assets and recoverability of deferred income taxes. Management must identify whether events have 
occurred that may impact the carrying value of these assets and make assumptions regarding future events, such as 
cash flows and profitability. Differences between the assumptions used to prepare these valuations and actual results 
could materially impact the carrying amount of these assets and our operating results. 

Of the assets mentioned above, goodwill is the largest asset requiring a valuation. Fair value of goodwill for purposes 
of the goodwill impairment test is determined utilizing (1) a discounted cash flow analysis based on forecasted cash 
flows (including estimated underlying revenue and operating income growth rates) discounted using an estimated 
weighted-average cost of capital for market participants and (2) a market approach, utilizing observable market data 
such as comparable companies in similar lines of business that are publicly traded or which are part of a public or 
private transaction (to the extent available). We also reconcile the results of these analyses to its market 
capitalization. If the carrying amount of a reporting unit exceeds its estimated fair value, goodwill is considered 
potentially impaired and further tests are performed to measure the amount of impairment loss, if any.  

We perform an annual impairment test each year as of January 31, or more frequently if impairment indicators arise. 
The qualitative test performed as of January 31, 2020 did not indicate any impairment. During the fourth quarter of 
fiscal 2020, the rapid and severe impacts of COVID-19, and more specifically, the need to support global social 
distancing efforts, by mitigating the spread of the virus and complying with restrictions put in place by various 
governmental and authoritative entities, led to a decline in demand for our products and services. These actions had 
a material impact on our business.  Therefore, we performed a quantitative review as of March 31, 2020, to assess 
whether we believed these actions caused the fair value of any of our reporting units to fall below its carrying value. 
This quantitative review included sensitivity analyses of each reporting unit’s discounted cash flow models 
considering updated rates, financial results and forecasts, market multiples and terminal value revenue growth rates. 
The conclusion for all reporting units was that no impairment existed as of March 31, 2020. 

While historical performance and current expectations have resulted in fair values of goodwill in excess of carrying 
values, if our assumptions are not realized, it is possible that in the future an impairment charge may need to be 
recorded. However, it is not possible at this time to determine if an impairment charge would result or if such a charge 
would be material. Fair value determinations require considerable judgment and are sensitive to changes in 
underlying assumptions and factors. As a result, there can be no assurance that the estimates and assumptions 

38 

 
made for purposes of the annual goodwill impairment test will prove to be accurate predictions of the future. As of our 
testing date, the fair value of each reporting unit exceeded its carrying amount and as a result, no impairment charge 
was recognized. However, due to the impact of the COVID-19 pandemic the fair value calculated by or substantive 
valuation of all the reporting units has declined. While these fair values exceed carrying value for all reporting units 
the excess of fair value over carrying value of the Consulting segment has the smallest buffer. As of April 30, 2020, 
goodwill in our Consulting segment was $173.0 million. We are unable to predict how long the impacts from COVID-
19 will affect our operations or what additional restrictions may be imposed by governments. Variations from current 
expectations could impact future levels of fair value relative to carrying value resulting in an impairment. There was 
no indication of potential impairment during the month of April 30, 2020 that would have required further testing.  

Examples of events or circumstances that could reasonably be expected to negatively affect the underlying key 
assumptions and ultimately impact the estimated fair value of the reporting units may include such items as follows: 

  A prolonged downturn in the business environment in which the reporting units operate including a longer 

than anticipated public health crisis; 

  An economic climate that significantly differs from our future profitability assumptions in timing or degree;  

 

The deterioration of the labor markets; 

  Volatility in equity and debt markets; and 

  Competition and disruption in our core business. 

Results of Operations 

The following table summarizes the results of our operations as a percentage of fee revenue: 

Fee revenue 
Reimbursed out-of-pocket engagement expenses

Total revenue 

Compensation and benefits 
General and administrative expenses (1) 
Reimbursed expenses 
Cost of services 
Depreciation and amortization 
Restructuring charges, net 
Operating income 
Net income 
Net income attributable to Korn Ferry 

2020

Year Ended April 30, 
2019 

2018

100.0 %
2.3
102.3
67.2
13.4
2.3
4.4
2.9
3.0
9.1
5.5%
5.4%

100.0 %      
2.5         
102.5         
68.1         
18.3         
2.5         
3.9         
2.4         
—         
7.3         
5.4 %      
5.3 %      

100.0%
3.0
103.0
67.9
13.4
3.0
4.2
2.7
—
11.8

7.7%
7.6%

(1)  General and administrative expenses for fiscal 2019 includes write-off of tradenames of $106.6 million. 

39 

 
 
  
  
  
  
 
 
The following tables summarize the results of our operations by segment: 

(Numbers may not total exactly due to rounding)  

Fee revenue 
Consulting (1) 
Digital (1) 
Executive Search: 

North America 
EMEA 
Asia Pacific 
Latin America 

Total Executive Search 

RPO & Professional Search 

Total fee revenue 

Reimbursed out-of-pocket engagement 
expense 

Total revenue 

2020

Year Ended April 30,
2019

2018

   Dollars

%

Dollars

%

      Dollars 

%

(dollars in thousands) 

  $ 543,095
292,366

434,624
170,314
98,132
29,400
732,470
364,801
   1,932,732

44,598
  $1,977,330

28.1% $ 568,321
252,727
15.1

29.5 %      540,529    
13.1         244,484    

22.5
8.8
5.1
1.5
37.9
18.9

455,826
182,829
104,291
31,896
774,842
330,143
100.0% 1,926,033

23.7         408,098    
9.5         173,725    
96,595    
5.4        
30,624    
1.7        
40.3         709,042    
17.1         273,162    
100.0 %     1,767,217    

30.6%
13.8

23.1
9.8
5.5
1.7
40.1
15.5
100.0 %

47,829
$1,973,862

52,302    
      $ 1,819,519    

(1) 

The Consulting and Digital segment data for fiscal 2019 and 2018 has been recast to reflect the division of the Advisory 
segment into the Consulting and Digital segments. 

Operating income (loss) 
Consulting{2} 
Digital(2) 
Executive Search: 

North America 
EMEA 
Asia Pacific 
Latin America 

Total Executive Search 

RPO & Professional Search 
Corporate 

Total operating income 

2020

   Dollars

Margin(1)

Year Ended April 30,
2019

Margin(1)   
Dollars
(dollars in thousands) 

2018

   Dollars 

     Margin(1)

  $

17,695
46,909

3.3% $ (34,115 )
39,732

16.0

(6.0 %)   $  22,408     
78,127     
15.7   

4.1%

32.0

113,080
21,085
17,914
4,860
156,939
50,438
(95,956 )
  $ 176,025

26.0
12.4
18.3
16.5
21.4
13.8

120,754
29,974
24,364
3,998
179,090
50,884
(94,765 )
9.1% $ 140,826

26.5   
16.4   
23.4   
12.5   
23.1   
15.4   

     100,397     
26,768     
18,425     
4,022     
     149,612     
39,396     
(81,097 )   
7.3 %    $  208,446     

24.6
15.4
19.1
13.1
21.1
14.4

11.8%

 Margin calculated as a percentage of fee revenue by segment. 

(1) 
(2)  The Consulting and Digital segment data for fiscal 2019 and 2018 has been recast to reflect the division of the Advisory 

segment into the Consulting and Digital segments. 

40 

 
 
  
  
  
  
     
  
   
  
  
  
        
    
  
  
        
    
  
  
  
  
  
  
  
        
 
 
 
  
  
  
  
  
  
  
  
  
  
   
    
     
  
    
  
   
    
     
  
  
    
  
    
  
    
  
  
    
  
   
    
 
 
 Consulting      Digital      

North 
America

EMEA

Asia 
Pacific

Latin 
America
(in thousands)

Subtotal

RPO & 
Professional 
Search 

    Corporate Consolidated

Fee revenue 
Total revenue 

 $  543,095     $ 292,366     $ 434,624    $ 170,314    $ 98,132    $ 29,400    $ 732,470    $ 
 $  557,255     $ 294,261     $ 447,528    $ 172,978    $ 99,209    $ 29,493    $ 749,208    $ 

364,801     $ 
376,606     $ 

—   $
—   $

1,932,732   
1,977,330   

Year Ended April 30, 2020

Executive Search

  $

104,946   

2,071   
2,879   
22,184   
43,945   
176,025   
55,311   
(2,879 ) 
228,457   
12,152   
58,559   
1,783   
300,951   

9.1 %

15.6 %

Net income attributable to 
Korn Ferry 
Net income attributable to 
noncontrolling interest 
Other loss, net 
Interest expense, net 
Income tax provision 
Operating income (loss) 
 $ 
Depreciation and amortization    
Other income (loss), net 
EBITDA 
Integration/acquisition costs 
Restructuring charges, net 
Separation costs 
Adjusted EBITDA 

 $ 

1,326       

17,695     $  46,909     $ 113,080    $ 21,085    $ 17,914    $
3,452   
17,567        19,261       
(3,051 ) 
485       
36,588        66,655        113,481   
—   
7,244   
—   
61,092     $  83,073     $ 120,725    $ 31,067    $ 22,885    $

5,937       
24,504        10,481       
—       

1,713   
139   
  22,937   
—   
6,347   
1,783   

1,311   
11   
  19,236   
—   
3,649   
—   

—       

—       

4,860    $ 156,939    $ 
1,182   
51   
6,093   
—   
309   
—   

7,658   
(2,850 ) 
  161,747   
—   
  17,549   
1,783   

6,402    $ 181,079    $ 

3,906       
82       
54,426       
—       
5,742       
—       

50,438     $  (95,956 ) $
6,919     
(1,922 )   
(90,959 )   
6,215     
283     
—     
60,168     $  (84,461 ) $

Operating margin 

3.3 %    

16.0 %    

26.0 %  

12.4 %  

18.3 %  

16.5 %  

21.4 %   

Adjusted EBITDA margin 

11.2 %    

28.4 %    

27.8 %  

18.2 %  

23.3 %  

21.8 %  

24.7 %   

13.8 %    

16.5 %    

 Consulting(1)   

  Digital(1)     

North 
America

EMEA

Asia 
Pacific

Latin 
America
(in thousands)

Subtotal

RPO & 
Professional 
Search 

    Corporate Consolidated

Fee revenue 
Total revenue 

 $ 
 $ 

568,321   
585,893   

 $ 252,727     $ 455,826    $ 182,829    $ 104,291    $ 31,896    $ 774,842    $
 $ 252,727     $ 469,743    $ 186,131    $ 105,543    $ 31,960    $ 793,377    $

330,143     $ 
341,865     $ 

—   $
—   $

1,926,033   
1,973,862   

Year Ended April 30, 2019

Executive Search

Net income attributable to 
Korn Ferry 
Net income attributable to 
noncontrolling interest 
Other income, net 
Interest expense, net 
Income tax provision 
 $ 
Operating (loss) income 
Depreciation and amortization    
Other income (loss), net 
EBITDA 
Integration/acquisition costs 
Tradename write-offs 
Adjusted EBITDA 

 $ 

(34,115 ) 
16,172   
2,203   
(15,740 ) 
5,304   
76,967   
66,531   

 $  39,732     $ 120,754    $ 29,974    $ 24,364    $ 3,998    $ 179,090    $
    12,885       
995       

3,890   
6,699   
    53,612        131,343   
—   
—   

1,254   
432   
  31,660   
—   
—   

1,428   
281   
  26,073   
—   
—   

1,255       
    29,588       
 $  84,455     $ 131,343    $ 31,660    $ 26,073    $ 4,730    $ 193,806    $

6,982   
7,734   
  193,806   
—   
—   

410   
322   
4,730   
—   
—   

Operating margin 

(6.0 %)    

15.7 %    

26.5 %  

16.4 %  

23.4 %  

12.5 %  

23.1 %   

Adjusted EBITDA margin 

11.7 %     

33.4 %    

28.8 %  

17.3 %  

25.0 %  

14.8 %  

25.0 %   

  $

102,651   

2,145   
(10,405 ) 
16,891   
29,544   
140,826   
46,489   
10,405   
197,720   
6,746   
106,555   
311,021   

7.3 %

16.1 %

3,255       
268       
54,407       
—       
—       

50,884     $  (94,765 ) $
7,195     
(795 )   
(88,365 )   
187     
-     
54,407     $  (88,178 ) $

15.4 %    

16.5 %    

(1) 

The Consulting and Digital segment data for fiscal 2019 has been recast to reflect the division of the Advisory segment into 
the Consulting and Digital segments. 

41 

 
 
  
 
  
   
  
      
  
    
  
      
  
  
  
 
  
   
       
       
  
 
  
 
  
 
  
 
  
  
       
    
  
   
       
       
  
 
  
 
  
 
  
 
  
  
       
   
       
       
  
 
  
 
  
 
  
 
  
  
       
    
   
       
       
  
 
  
 
  
 
  
 
  
  
       
    
   
       
       
  
 
  
 
  
 
  
 
  
  
       
    
   
       
       
  
 
  
 
  
 
  
 
  
  
       
    
 
 
 
 
  
   
 
 
 
 
  
   
 
  
   
 
 
 
 
  
   
 
 
 
  
   
 
 
 
 
  
   
    
   
    
 
  
 
  
   
  
  
      
    
         
  
  
 
  
   
   
   
       
  
 
  
 
  
 
  
 
  
  
       
    
  
   
   
   
       
  
 
  
 
  
 
  
 
  
  
       
   
   
   
       
  
 
  
 
  
 
  
 
  
  
       
    
   
   
   
       
  
 
  
 
  
 
  
 
  
  
       
    
   
   
   
       
  
 
  
 
  
 
  
 
  
  
       
    
   
   
   
       
  
 
  
 
  
 
  
 
  
  
       
    
 
 
 
 
  
   
   
 
 
 
 
  
   
 
  
   
   
 
 
 
 
  
   
 
 
 
 
  
   
    
   
    
 
 
 Consulting(1)      Digital(1)     

North 
America

EMEA

Asia 
Pacific

Latin 
America
(in thousands)

Subtotal

RPO & 
Professional 
Search 

     Corporate Consolidated

Fee revenue 
Total revenue 

 $ 
 $ 

540,529     $ 244,484     $ 408,098    $ 173,725    $ 96,595     $ 30,624     $ 709,042    $
556,521     $ 244,484     $ 421,260    $ 177,234    $ 98,062     $ 30,717     $ 727,273    $

273,162      $ 
291,241      $ 

—   $
—   $

1,767,217   
1,819,519   

Year Ended April 30, 2018

Executive Search

Net income attributable to 
Korn Ferry 
Net income attributable to 
noncontrolling interest 
Other income, net 
Interest expense, net 
Income tax provision 
Operating income (loss) 
 $ 
Depreciation and amortization    
Other income, net 
EBITDA 
Integration/acquisition costs 
Restructuring charges 
(recoveries), net 
Adjusted EBITDA 

 $ 

22,408     $  78,127     $ 100,397    $ 26,768    $ 18,425     $ 4,022     $ 149,612    $
1,689   
18,954        12,573       
168   
374       
  28,625   
—   

3,930   
1,142   
43,489        91,074        105,469   
—   

7,482   
1,864   
4,658       158,958   
—   

  1,408      
373      
  20,206      
—      

455      
181      

2,127       

7,724       

1,427       

—      

  $

133,779   

2,118   
(11,416 ) 
13,832   
70,133   
208,446   
48,588   
11,416   
268,450   
9,430   

39,396      $  (81,097 ) $
6,525     
6,899     
(67,673 )   
279     

3,054        
152        
42,602        
—        

(122 )     

(119 )     

—   

—   

313      

—      

313   

51,091     $  92,382     $ 105,469    $ 28,625    $ 20,519     $ 4,658     $ 159,271    $

6        

-     
42,608      $  (67,394 ) $

78   
277,958   

Operating margin 

4.1 %    

32.0 %    

24.6 %  

15.4 %  

19.1 %   

13.1 %   

21.1 %   

Adjusted EBITDA margin 

9.5 %    

37.8 %    

25.8 %  

16.5 %  

21.2 %   

15.2 %   

22.5 %   

14.4 %     

15.6 %     

11.8 %

15.7 %

(1) 

The Consulting and Digital segment data for fiscal 2018 has been recast to reflect the division of the Advisory segment into 
the Consulting and Digital segments. 

Fiscal 2020 Compared to Fiscal 2019 

During fiscal 2020, the Company changed the composition of its global segments. The Consulting and Digital 
segment were previously included in the Advisory segment. Segment data for fiscal 2019 has been recast to reflect 
the division of the Advisory segment into the Consulting and Digital segments. 

Fee Revenue 

Fee Revenue. Fee revenue increased by $6.7 million, or 0.3%, to $1,932.7 million in fiscal 2020 compared to 
$1,926.0 million in fiscal 2019. Exchange rates unfavorably impacted fee revenue by $36.2 million, or 2%, in fiscal 
2020 compared to the year-ago period. The higher fee revenue was attributable to fee revenue generated from the 
Acquired Companies and growth in RPO & Professional Search, offset by decreases in Executive Search and 
Consulting principally impacted by COVID-19 I the fourth quarter of fiscal 2020. 

Consulting. Consulting reported fee revenue of $543.1 million in fiscal 2020, a decrease of $25.2 million, or 4%,  
compared to $568.3 million in fiscal 2019. Exchange rates unfavorably impacted fee revenue by $10.9 million, or 2%, 
compared to the year-ago period. The decrease was primarily due to the impact of COVID-19 in the fourth quarter of 
fiscal 2020. 

Digital. Digital reported fee revenue of $292.4 million in fiscal 2020, an increase of $39.7 million, or 16%, compared to 
$252.7 million in fiscal 2019. The higher fee revenue was attributable to fee revenue generated from the Acquired 
Companies. Exchange rates unfavorably impacted fee revenue by $6.4 million, or 3%, compared to the year-ago 
period. 

Executive Search. Executive Search reported fee revenue of $732.5 million in fiscal 2020, a decrease of $42.3 
million, or 5%, compared to $774.8 million in the year-ago period. Exchange rates unfavorably impacted fee revenue 
by $11.9 million, or 2%, in fiscal 2020 as compared to the year-ago period. As detailed below, Executive Search fee 
revenue was lower in all regions in fiscal 2020 as compared to fiscal 2019. The overall decrease in fee revenue was 
driven by decreases in fee revenue in all sectors due to COVID-19 with consumer products, financial services, 
technology and education/non-profit having the greatest impact. 

North America reported fee revenue of $434.6 million in fiscal 2020, a decrease of $21.2 million, or 5%, compared to 
$455.8 million in the year-ago period. North America’s fee revenue was lower due to a 7% decrease in the number of 
engagements billed, partially offset by a 3% increase in the weighted-average fees billed per engagement (calculated 
using local currency) in fiscal 2020 compared to the year-ago period.  

EMEA reported fee revenue of $170.3 million in fiscal 2020,a decrease of $12.5 million, or 7%, compared to $182.8 
million in fiscal 2019. Exchange rates unfavorably impacted fee revenue by $5.9 million, or 3%, in fiscal 2020, 
compared to the year-ago period. The decrease in fee revenue was due to a 3% decrease in the number of 
engagements billed and a 1% decrease in the weighted-average fees billed per engagement (calculated using local 
currency) in fiscal 2020 compared to the year-ago period. The performance in Germany, United Kingdom, Norway, 

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Sweden and Denmark were the primary contributors to the decrease in fee revenue in fiscal 2020 compared to the 
year-ago period.  

Asia Pacific reported fee revenue of $98.1 million in fiscal 2020, a decrease of $6.2 million, or 6%, compared to 
$104.3 million in fiscal 2019. Exchange rates unfavorably impacted fee revenue by $2.9 million, or 3%, in fiscal 2020, 
compared to the year-ago period. The decrease in fee revenue was due to a 5% decrease in the number of 
engagements billed, partially offset by a 2% increase in the weighted-average fees billed per engagement (calculated 
using local currency) in fiscal 2020 compared to the year-ago period. The performance in Australia and China were 
the primary contributors to the decrease in fee revenue, partially offset by increases in fee revenue in Singapore and 
Japan in fiscal 2020 compared to the year-ago period. 

Latin America reported fee revenue of $29.4 million in fiscal 2020, a decrease of $2.5 million, or 8%, compared to 
$31.9 million in fiscal 2019. Exchange rates unfavorably impacted fee revenue by $2.6 million, or 8%, in fiscal 2020, 
compared to the year-ago period. The decrease in fee revenue was due to lower fee revenue in Brazil, Colombia and 
Argentina, partially offset by increases in fee revenue in Mexico and Chile in fiscal 2020 compared to the year-ago 
period.  

RPO & Professional Search. RPO & Professional Search reported fee revenue of $364.8 million in fiscal 2020, an 
increase of $34.7 million, or 11%, compared to $330.1 million in fiscal 2019. Exchange rates unfavorably impacted 
fee revenue by $6.9 million, or 2%, compared to the year-ago period. Higher fee revenues in RPO and professional 
search of $26.4 million and $8.3 million, respectively, drove the increase in fee revenue.  

Compensation and Benefits 

Compensation and benefits expense decreased $13.2 million, or 1%, to $1,298.0 million in fiscal 2020 from $1,311.2 
million in fiscal 2019. Exchange rates favorably impacted compensation and benefits by $22.6 million, or 2%, in fiscal 
2020 compared to the year-ago period. The decrease in compensation and benefits expense was due to lower 
performance-related bonus expense due to lower fee revenue as a result of COVID-19 pandemic, a decrease in 
expenses associated with our deferred compensation and retirement plans driven by a decrease in the fair value of 
participants’ accounts and a decrease in integration/ acquisition costs. These decreases in compensation and 
benefits expense were partially offset by a 3% increase in average headcount, which contributed to an increase in 
salaries and related payroll taxes in fiscal 2020 compared to fiscal 2019. Compensation and benefits expense, as a 
percentage of fee revenue, decreased to 67% in fiscal 2020 from 68% in fiscal 2019. 

Consulting compensation and benefits expense decreased by $17.8 million, or 5%, to $373.2 million in fiscal 2020 
from $391.0 million in fiscal 2019. Exchange rates favorably impacted compensation and benefits by $7.8 million, or 
2%, in fiscal 2020 compared to the year-ago period. The change was primarily due to lower performance-related 
bonus expense due to lower fee revenue as a result of COVID-19 pandemic, partially offset by an increase in salaries 
and related payroll taxes. Consulting compensation and benefits expense, as a percentage of fee revenue, was 69% 
for both the fiscal 2020 and 2019. 

Digital compensation and benefits expense increased by $16.6 million, or 12%, to $149.7 million in fiscal 2020 from 
$133.1 million in fiscal 2019. Exchange rates favorably impacted compensation and benefits by $2.8 million, or 2%, in 
fiscal 2020 compared to the year-ago period. The increase in compensation and benefits expense was due to an 
increase in salaries and related payroll taxes mainly from the Acquired Companies resulting in a 12% increase in the 
average headcount in fiscal 2020 compared to the year-ago period. Digital compensation and benefits expense, as a 
percentage of fee revenue, decreased to 51% in fiscal 2020 from 53% in fiscal 2019. 

Executive Search compensation and benefits expense decreased by $30.0 million, or 6%, to $472.4 million in fiscal 
2020 compared to $502.4 million in fiscal 2019. Exchange rates favorably impacted compensation and benefits by 
$7.5 million, or 1%, in fiscal 2020 compared to the year-ago period. The decrease was due to lower performance-
related bonus expense due to lower fee revenue as a result of the COVID-19 pandemic. The rest of the change was 
due to a decrease in the expenses associated with our deferred compensation and retirement plans driven by a 
decrease in the fair value of participants’ accounts. Executive Search compensation and benefits expense, as a 
percentage of fee revenue, decreased to 64% in fiscal 2020 from 65% in fiscal 2019. 

RPO & Professional Search compensation and benefits expense increased by $26.4 million, or 11%, to $261.0 
million in fiscal 2020 from $234.6 million in fiscal 2019. Exchange rates favorably impacted compensation and 
benefits by $4.5 million, or 2%, in fiscal 2020 compared to the year-ago period. The increase was due to a 14% 
increase in the average headcount in fiscal 2020 compared to fiscal 2019, partially offset by a decrease in lower 
performance-related bonus expense due to lower fee revenue as a result of COVID-19 pandemic. RPO & 
Professional Search compensation and benefits expense, as a percentage of fee revenue, increased to 72% in fiscal 
2020 from 71% in fiscal 2019. 

Corporate compensation and benefits expense decreased by $8.4 million, or 17%, to $41.7 million in fiscal 2020 from 
$50.1 million in fiscal 2019. The decrease was primarily due to lower performance-related bonus expense due to 

43 

 
lower fee revenue as a result of COVID-19 pandemic and a decrease in expenses associated with our deferred 
compensation and retirement plans in fiscal 2020 compared to the year-ago period.  

General and Administrative Expenses 

General and administrative expenses decreased $93.0 million, or 26%, to $259.0 million in fiscal 2020 compared to 
$352.0 million in fiscal 2019. Exchange rates favorably impacted general and administrative expenses by $6.2 million, 
or 2%, in fiscal 2020 compared to the year-ago period. The decrease in general and administrative expenses was 
magnified by a one-time write-off of tradenames of $106.6 million in fiscal 2019 related to the Plan. The decrease in 
general and administrative expenses was partially offset by increases in marketing and business development 
expenses and integration/acquisition costs. General and administrative expenses, as a percentage of fee revenue, 
decreased to 13% in fiscal 2020 from 18% in fiscal 2019, however, excluding the tradename write-offs, general and 
administrative expenses as a percentage of fee revenue was 13% in both fiscal 2020 and 2019. 

Consulting general and administrative expenses decreased by $79.1 million, or 54%, to $67.1 million in fiscal 2020 
compared to $146.2 million in the year-ago period. The decrease in general and administrative expenses was 
magnified by a one-time write-off of tradenames related to the Plan of $77.0 million in fiscal 2019. Consulting general 
and administrative expenses, as a percentage of fee revenue, decreased to 12% in fiscal 2020 from 26% in fiscal 
2019. Excluding the tradename write-offs, general and administrative expenses as a percentage of fee revenue was 
12% in both fiscal 2020 and 2019.  

Digital general and administrative expenses decreased by $19.4 million, or 33%, to $38.7 million in fiscal 2020 
compared to $58.1 million in the year-ago period. The decrease in general and administrative expenses was 
magnified by a one-time write-off of tradenames related to the Plan of $29.6 million in fiscal 2019, partially offset by 
an increase in integration/acquisition costs and premise and office expenses. Digital general and administrative 
expenses, as a percentage of fee revenue, decreased to 13% in fiscal 2020 from 23% in fiscal 2019. Excluding the 
tradename write-offs, general and administrative expenses as a percentage of fee revenue was 13% in fiscal 2020 
compared to 11% in the year-ago period. 

Executive Search general and administrative expenses decreased by $7.2 million, or 9%, to $74.9 million in fiscal 
2020 from $82.1 million in fiscal 2019. The decrease in general and administrative expenses was primarily due to 
decreases in legal and other professional fees, travel related expenses and premise and office expenses in fiscal 
2020 compared to the year-ago period. Executive Search general and administrative expenses, as a percentage of 
fee revenue was 10% in fiscal 2020 compared to 11% in the year-ago period. 

RPO & Professional Search general and administrative expenses increased by $3.1 million, or 11%, to $31.2 million 
in fiscal 2020 from $28.1 million in fiscal 2019. The increase was primarily due to an increase in premise and office 
expense and to a lesser extent foreign exchange loss in fiscal 2020 compared to foreign exchange gain in fiscal 
2019. RPO & Professional Search general and administrative expenses, as a percentage of fee revenue, was 9% in 
both fiscal 2020 and 2019. 

Corporate general and administrative expenses increased by $9.5 million, or 25%, to $47.0 million in fiscal 2020 
compared to $37.5 million in fiscal 2019. The increase was due to integration/acquisition costs incurred in fiscal 2020 
related to the purchase of the Acquired Companies and increases in marketing and business development expenses 
in fiscal 2020 compared to the year-ago period. 

Cost of Services Expense 

Cost of services expense consists primarily of contractor and product costs related to the delivery of various services 
and products, primarily in RPO & Professional Search, Consulting and Digital. Cost of services expense was $85.9 
million in fiscal 2020 compared to $75.5 million in fiscal 2019. Cost of services expense, as a percentage of fee 
revenue, was 4% in both the fiscal 2020 and 2019. 

Depreciation and Amortization Expenses 

Depreciation and amortization expenses were $55.3 million in fiscal 2020, an increase of $8.8 million, or 19%, 
compared to $46.5 million in fiscal 2019. The increase was related primarily to the Acquired Companies and 
technology investments made in the current and prior year in software and computer equipment, in addition to 
increases in leasehold improvement and furniture and fixtures. 

Restructuring Charges, Net 

In November 2019, we implemented a restructuring plan to eliminate redundant positions that were created due to 
investments made in our digital business and the acquisition of the Acquired Companies. In April 2020, we 
implemented a second plan in response to the uncertainty caused by COVID-19 that resulted in reductions in our 
workforce. As a result of these two plans, we recorded restructuring charges of $58.6 million of severance costs in 
fiscal 2020. There were no restructuring charges in fiscal 2019. 

44 

 
Operating Income 

Operating income was $176.0 million in fiscal 2020, an increase of $35.2 million, compared to $140.8 million in fiscal 
2019. The increase in operating income was primarily driven by a decrease in general and administrative expenses of 
$93.0 million magnified by a one-time write-off of tradenames in the year-ago period, partially offset by restructuring 
charges of $58.6 million incurred in fiscal 2020. 

Consulting operating income was $17.7 million in fiscal 2020, an increase of $51.8 million, compared to operating 
loss of $34.1 million in fiscal 2019. The change was primarily due to a decrease in general and administrative 
expenses of $79.1 million magnified by a one-time write-off of tradenames related to the Plan of $77.0 million in the 
year-ago period and a decrease of $17.8 million in compensation and benefits expense. The increase in operating 
income was partially offset by lower fee revenue of $25.2 million and restructuring charges of $24.5 million in fiscal 
2020. Consulting operating income, as a percentage of fee revenue was 3% in fiscal 2020 compared to an operating 
loss, as a percentage of fee revenue of 6% in fiscal 2019. Excluding the tradename write-offs, operating income as a 
percentage of fee revenue was 3% in fiscal 2020 compared to 8% in fiscal 2019. 

Digital operating income was $46.9 million in fiscal 2020, an increase of $7.2 million, or 18%, compared to $39.7 
million in fiscal 2019. The increase in operating income was due to higher fee revenue of $39.7 million and a 
decrease in general and administrative expenses of $19.4 million magnified by a one-time write-off of tradenames 
related to the Plan in the year ago period. The increase in operating income was partially offset by restructuring 
charges of $10.5 million in fiscal 2020 and increases in compensation and benefits expense, cost of service and 
depreciation and amortization expense of $16.6 million, $18.3 million and $6.4 million, respectively. Digital operating 
income, as a percentage of fee revenue was 16% in both the fiscal 2020 and 2019. Excluding the tradename write-
offs, operating income as a percentage of fee revenue was 16% in fiscal 2020 compared to 27% in fiscal 2019. 

Executive Search operating income decreased by $22.2 million, or 12%, to $156.9 million in fiscal 2020 compared to 
$179.1 million in fiscal 2019. The decrease in Executive Search operating income was driven by a decrease in fee 
revenue of $42.3 million and restructuring charges of $17.5 million incurred in fiscal 2020 largely due to the impact of 
COVID-19 in the fourth quarter of fiscal 2020. The decrease in operating income was partially offset by decreases in 
compensation and benefits expense and general and administrative expenses of $30.0 million and $7.2 million, 
respectively. Executive Search operating income, as a percentage of fee revenue, was 21% and 23% in the fiscal 
2020 and 2019, respectively. 

RPO & Professional Search operating income was $50.4 million in fiscal 2020 compared to $50.9 million in fiscal 
2019. The decrease in operating income was driven by higher compensation and benefits expense of $26.4 million, 
restructuring charges of $5.7 million incurred in fiscal 2020 and an increase in general and administrative expenses of 
$3.1 million. The decrease in operating income was partially offset by an increase in fee revenue of $34.7 million. 
RPO & Professional Search operating income, as a percentage of fee revenue, was 14% in fiscal 2020 compared to 
15% in fiscal 2019.  

Net Income Attributable to Korn Ferry 

Net income attributable to Korn Ferry increased by $2.2 million to $104.9 million in fiscal 2020 compared $102.7 
million in fiscal 2019. The increase was primarily driven by lower operating expenses of $31.7 million, partially offset 
by an increase in income tax expense of $14.4 million and losses in the fair value of our marketable securities 
incurred in fiscal 2020 compared to gains in the year-ago period. Net income attributable to Korn Ferry, as a 
percentage of fee revenue, was 5% in both the fiscal 2020 and 2019. 

Adjusted EBITDA 

Adjusted EBITDA decreased by $10.0 million to $301.0 million in fiscal 2020 compared to $311.0 million in fiscal 
2019. Adjusted EBITDA, as a percentage of fee revenue, was 16% in both the fiscal 2020 and 2019. 

Consulting Adjusted EBITDA was $61.1 million in fiscal 2020, a decrease of $5.4 million, or 8%, compared to $66.5 
million in fiscal 2019. The decrease was driven by lower fee revenue of $25.2 million largely due to the impact of 
COVID-19 in the fourth quarter of fiscal 2020. The decrease in adjusted EBITDA was partially offset by decreases of 
$12.5 million in compensation and benefits expense (excluding integration/acquisition costs), $6.0 million in cost of 
services expense and $2.1 million in general and administrative expenses (excluding tradename write-offs in fiscal 
2019) in fiscal 2020 compared to the year-ago period. Consulting Adjusted EBITDA, as a percentage of fee revenue, 
was 11% in fiscal 2020 compared to 12% in the year-ago period. 

Digital Adjusted EBITDA was $83.1 million in fiscal 2020, a decrease of $1.4 million, or 2%, compared to $84.5 
million in fiscal 2019. The decrease was driven by higher compensation and benefits expense (excluding 
integration/acquisition costs) of $15.5 million, higher cost of service expenses of $18.3 million and an increase of $6.7 
million in general and administrative expenses (excluding integration/acquisition costs in fiscal 2020 and write-off of 
tradenames in fiscal 2019). This was partially offset by an increase of $39.7 million in fee revenue in fiscal 2020 

45 

 
compared to the year-ago period. Digital Adjusted EBITDA, as a percentage of fee revenue, was 28% in fiscal 2020 
as compared to 33% in fiscal 2019. 

Executive Search Adjusted EBITDA decreased by $12.7 million, or 7%, to $181.1 million in fiscal 2020 compared to 
$193.8 million in fiscal 2019. The decrease was driven by lower fee revenue of $42.3 million in fiscal 2020 compared 
to the year-ago period largely due to the impact of COVID-19 in the fourth quarter of fiscal 2020 and losses in the fair 
value of our marketable securities incurred in fiscal 2020 compared to gains in the year-ago period. The decrease in 
adjusted EBITDA was partially offset by a decrease of $31.9 million in compensation and benefits expense (excluding 
separation costs in fiscal 2020) and $7.2 million in general and administrative expenses. Executive Search Adjusted 
EBITDA, as a percentage of fee revenue, was 25% in both the fiscal 2020 and 2019. 

RPO & Professional Search Adjusted EBITDA was $60.2 million in fiscal 2020, an increase of $5.8 million, or 11%, 
compared to $54.4 million in fiscal 2019. The increase was driven by higher fee revenue of $34.7 million driven by 
higher fee revenues in RPO and professional search of $26.4 million and $8.3 million, respectively. The increase in 
adjusted EBITDA was partially offset by increases of $26.4 million in compensation and benefits expense and $3.1 
million in general and administrative expenses, in fiscal 2020 compared to the year-ago period. RPO & Professional 
Search Adjusted EBITDA, as a percentage of fee revenue, was 17% in fiscal 2020 compared to 16% in fiscal 2019. 

Other (Loss) Income, Net  

Other loss, net was $2.9 million in fiscal 2020 compared to other income, net of $10.4 million in the year-ago period. 
The change from other income, net to other loss, net was primarily due to losses in the fair value of our marketable 
securities incurred in fiscal 2020 compared to gains in the year-ago period. These losses were offset by the 
decreases in our deferred compensation liability that are recorded as decreases in compensation and benefits 
expense in fiscal 2020. 

Interest Expense, Net 

Interest expense, net primarily relates to the 4.625% Senior Unsecured Notes due 2027 (the “Notes”) issued in 
December 2019, our prior credit agreement, and borrowings under our COLI policies, which are partially offset by 
interest earned on cash and cash equivalent balances. Interest expense, net was $22.2 million in fiscal 2020 
compared to $16.9 million in the year-ago period. The increase in interest expense, net was related to the newly 
issued Notes, which have a higher interest rate and a higher principal balance than the revolver under our prior credit 
agreement. 

Income Tax Provision 

The provision for income tax was $43.9 million in fiscal 2020 compared to $29.5 million in the year-ago period. This 
reflects a 29% and 22% effective tax rate for fiscal 2020 and 2019, respectively. The higher effective tax rate in fiscal 
2020 is partially attributable to state income tax on a higher domestic income and a lower tax benefit recorded in 
connection with stock-based compensation than during fiscal 2019. 

Net Income Attributable to Noncontrolling Interest 

Net income attributable to noncontrolling interest represents the portion of a subsidiary’s net earnings that are 
attributable to shares of such subsidiary not held by Korn Ferry that are included in the consolidated results of 
operations. Net income attributable to noncontrolling interest was $2.1 million in both fiscal 2020 and 2019. 

Fiscal 2019 Compared to Fiscal 2018 

During fiscal 2020, the Company changed the composition of its global segments. The Digital and Consulting 
segment were previously included in the Advisory segment. Segment data for fiscal 2019 and 2018 have been recast 
to reflect the division of the Advisory segment into the Consulting and Digital segments. 

Fee Revenue 

Fee Revenue. Fee revenue increased by $158.8 million, or 9%, to $1,926.0 million in fiscal 2019 compared to 
$1,767.2 million in fiscal 2018. Exchange rates unfavorably impacted fee revenue by $48.3 million, or 3%, in fiscal 
2019 compared to the year-ago period. The increase in fee revenue was attributable to organic growth in all solution 
areas. 

Consulting. Consulting reported fee revenue of $568.3 million, an increase of $27.8 million, or 5%, in fiscal 2019 
compared to $540.5 million in fiscal 2018. Exchange rates unfavorably impacted fee revenue by $17.1 million, or 3%, 
compared to the year-ago period. 

Digital. Digital reported fee revenue of $252.7 million, an increase of $8.2 million, or 3%, in fiscal 2019 compared to 
$244.5 million in fiscal 2018. Exchange rates unfavorably impacted fee revenue by $7.7 million, or 3%, compared to 
the year-ago period. 

46 

 
 
Executive Search. Executive Search reported fee revenue of $774.8 million, an increase of $65.8 million, or 9%, in 
fiscal 2019 compared to $709.0 million in the year-ago period. As detailed below, Executive Search fee revenue was 
higher in all regions in fiscal 2019 compared to fiscal 2018. The higher fee revenue in Executive Search was mainly 
due to a 6% increase in the number of engagements billed and a 5% increase in the weighted-average fees billed per 
engagement (calculated using local currency) in fiscal 2019 compared to the year-ago period. Exchange rates 
unfavorably impacted fee revenue by $14.8 million, or 2%, in fiscal 2019 compared to the year-ago period. 

North America reported fee revenue of $455.8 million, an increase of $47.7 million, or 12%, in fiscal 2019 compared 
to $408.1 million in the year-ago period. North America’s fee revenue was higher due to a 9% increase in the number 
of engagements billed and a 3% increase in the weighted-average fees billed per engagement (calculated using local 
currency) in fiscal 2019 compared to the year-ago period. Technology, industrial and financial services were the main 
sectors contributing to the increase in fee revenue in fiscal 2019 compared to the year-ago period. The effect of 
exchange rates on fee revenue was minimal in fiscal 2019 compared to the year-ago period. 

EMEA reported fee revenue of $182.8 million, an increase of $9.1 million, or 5%, in fiscal 2019 compared to $173.7 
million in fiscal 2018. Exchange rates unfavorably impacted fee revenue by $5.7 million, or 3%, in fiscal 2019, 
compared to the year-ago period. The increase in fee revenue was due to a 5% increase in the number of 
engagements billed and a 4% increase in the weighted-average fees billed per engagement (calculated using local 
currency) in fiscal 2019 compared to the year-ago period. The performance in the United Kingdom, Germany, United 
Arab Emirates, and France were the primary contributors to the increase in fee revenue in fiscal 2019 compared to 
the year-ago period. In terms of business sectors, financial services, industrial and technology had the largest 
increase in fee revenue in fiscal 2019 compared to the year-ago period, partially offset by a decrease in fee revenue 
in the life sciences/healthcare and consumer goods sectors. 

Asia Pacific reported fee revenue of $104.3 million, an increase of $7.7 million, or 8%, in fiscal 2019 compared to 
$96.6 million in fiscal 2018. Exchange rates unfavorably impacted fee revenue by $3.6 million, or 4%, in fiscal 2019, 
compared to the year-ago period. The increase in fee revenue was due to a 10% increase in the number of 
engagements billed and a 2% increase in the weighted-average fees billed per engagement (calculated using local 
currency) in fiscal 2019 compared to the year-ago period. The performance in Hong Kong, Australia, Singapore, and 
New Zealand were the primary contributors to the increase in fee revenue in fiscal 2019 compared to the year-ago 
period. Technology, education/non-profit, consumer goods, and financial services were the main sectors contributing 
to the increase in fee revenue in fiscal 2019 compared to the year-ago period. 

Latin America reported fee revenue of $31.9 million, an increase of $1.3 million, or 4%, in fiscal 2019 compared to 
$30.6 million in fiscal 2018. Exchange rates unfavorably impacted fee revenue by $4.6 million, or 15%, in fiscal 2019, 
compared to the year-ago period. The increase in fee revenue was due to higher fee revenue in Peru, Colombia and 
Brazil in fiscal 2019, compared to the year-ago period. Consumer goods and financial services were the main sectors 
contributing to the increase in fee revenue in fiscal 2019, compared to the year-ago period, partially offset by a 
decrease in life sciences/healthcare and industrial sectors.  

RPO & Professional Search. RPO & Professional Search reported fee revenue of $330.1 million, an increase of $56.9 
million, or 21%, in fiscal 2019 compared to $273.2 million in fiscal 2018. Exchange rates unfavorably impacted fee 
revenue by $8.7 million, or 3%, compared to the year-ago period. Higher fee revenues in RPO and professional 
search of $33.0 million and $23.9 million, respectively, drove the increase in fee revenue.  

Compensation and Benefits 

Compensation and benefits expense increased $112.1 million, or 9%, to $1,311.2 million in fiscal 2019 from $1,199.1 
million in fiscal 2018. Exchange rates favorably impacted compensation and benefits by $29.6 million, or 2%, in fiscal 
2019 compared to the year-ago period. The increase in compensation and benefits was due to a 10% increase in 
average headcount, which contributed $41.4 million in higher salaries and related payroll taxes and a $13.5 million 
increase in amortization of long-term incentive awards. Also contributing to the increase was higher performance-
related bonus expense of $36.9 million, higher commission expense of $5.5 million and an increase in the use of 
outside contractors of $5.5 million all due to the need to service higher fee revenues from increased business. 
Compensation and benefits expense, as a percentage of fee revenue, was 68% in both fiscal 2019 and 2018. 

Consulting compensation and benefits expense increased by $9.4 million, or 3%, to $391.0 million in fiscal 2019 from 
$381.6 million in fiscal 2018. Exchange rates favorably impacted compensation and benefits expense by $10.9 
million, or 3%, in fiscal 2019 compared to the year-ago period. The change was primarily due to $3.1 million in higher 
performance-related bonus expense, an increase in amortization of long-term incentive awards of $3.7 million and an 
increase in severance expense of $2.1 million. Consulting compensation and benefits expense, as a percentage of 
fee revenue, decreased to 69% in fiscal 2019 from 71% in fiscal 2018. 

Digital compensation and benefits expense increased by $17.4 million, or 15%, to $133.1 million in fiscal 2019 from 
$115.7 million in fiscal 2018. Exchange rates favorably impacted compensation and benefits expense by $3.3 million, 
or 3%, in fiscal 2019 compared to the year-ago period. The change was primarily due to an increase of $5.5 million in 

47 

 
commission expense, $3.3 million in higher performance-related bonus expense, an increase of $3.0 million in 
outside contractors due to the need to accommodate the growth in fee revenue and $1.9 million more in salaries and 
related payroll taxes in fiscal 2019 compared to the year-ago period. Digital compensation and benefits expense, as a 
percentage of fee revenue, increased to 53% in fiscal 2019 from 47% in fiscal 2018. 

Executive Search compensation and benefits expense increased by $33.8 million, or 7%, to $502.4 million in fiscal 
2019 compared to $468.6 million in fiscal 2018. Exchange rates favorably impacted compensation and benefits by 
$9.4 million, or 2%, in fiscal 2019 compared to the year-ago period. The increase was due to higher performance-
related bonus expense of $17.7 million due to the increase in fee revenue. Also contributing to the increase was a 5% 
increase in average headcount, which contributed $13.0 million in higher salaries and related payroll taxes, and a 
$8.2 million increase in amortization of long-term incentive awards in fiscal 2019 compared to the year-ago period. 
Executive Search compensation and benefits expense, as a percentage of fee revenue, decreased to 65% in fiscal 
2019 from 66% in fiscal 2018. 

RPO & Professional Search compensation and benefits expense increased by $41.4 million, or 21%, to $234.6 
million in fiscal 2019 from $193.2 million in fiscal 2018. Exchange rates favorably impacted compensation and 
benefits by $5.9 million, or 3%, in fiscal 2019 compared to the year-ago period. The increase was due to higher 
salaries and related payroll taxes of $23.9 million resulting from a 32% increase in the average headcount in fiscal 
2019 compared to fiscal 2018. The higher average headcount and the $2.3 million increase in the use of outside 
contractors was primarily driven by the need to service an increase in fee revenue in the RPO business. Also 
contributing to the increase in compensation and benefits was a higher performance-related bonus expense of $10.7 
million. RPO & Professional Search compensation and benefits expense, as a percentage of fee revenue, was 71% 
in both fiscal 2019 and 2018. 

Corporate compensation and benefits expense increased by $10.1 million, or 25%, to $50.1 million in fiscal 2019 from 
$40.0 million in fiscal 2018. The increase was primarily due to higher performance-related bonus expense, higher 
salaries and related payroll taxes, an increase in the use of outside contractors, higher stock-based compensation 
expense and an increase in amortization of long-term incentive awards of $2.0 million, $2.2 million, $1.1 million, $0.9 
million and $0.6 million, respectively, in fiscal 2019 compared to the year-ago period. The rest of the increase was 
due to a change in the cash surrender value (“CSV”) of COLI that increased compensation and benefits expense by 
$1.6 million in fiscal 2019 compared to the year-ago period. 

General and Administrative Expenses 

General and administrative expenses increased $114.6 million, or 48%, to $352.0 million in fiscal 2019 compared to 
$237.4 million in fiscal 2018. Exchange rates favorably impacted general and administrative expenses by $8.3 million, 
or 3%, in fiscal 2019 compared to the year-ago period. The increase in general and administrative expenses was due 
to the write-off of tradenames of $106.6 million related to the Plan, an increase of $3.0 million in legal and other 
professional expenses, higher marketing and business development expenses of $2.4 million and an increase in 
premise and office expense of $1.2 million in fiscal 2019 compared to the year-ago period. General and 
administrative expenses, as a percentage of fee revenue, was 18% in fiscal 2019 compared to 13% in the year-ago 
period. Excluding the tradename write-offs, general and administrative expenses as a percentage of fee revenue was 
13% in fiscal 2019.  

Consulting general and administrative expenses increased by $77.8 million, or 114%, to $146.2 million in fiscal 2019 
compared to $68.4 million in the year-ago period. The increase in general and administrative expenses was mainly 
due to the write-off of tradenames of $77.0 million in fiscal 2019 compared to the year-ago period. Consulting general 
and administrative expenses, as a percentage of fee revenue, was 26% in fiscal 2019 compared to 13% in fiscal 
2018. Excluding the tradename write-offs, general and administrative expenses as a percentage of fee revenue was 
12% in fiscal 2019 compared to 13% in fiscal 2018.  

Digital general and administrative expenses increased by $28.1 million, or 94%, to $58.1 million in fiscal 2019 
compared to $30.0 million in the year-ago period. The increase in general and administrative expenses was mainly 
due to the write-off of tradenames of $29.6 million in fiscal 2019 compared to the year-ago period. Digital general and 
administrative expenses, as a percentage of fee revenue, was 23% in fiscal 2019 compared to 12% in fiscal 2018. 
Excluding the tradename write-offs, general and administrative expenses as a percentage of fee revenue was 11% in 
fiscal 2019 compared to 12% in fiscal 2018. 

Executive Search general and administrative expenses increased by $4.4 million, or 6%, to $82.1 million in fiscal 
2019 from $77.7 million in fiscal 2018. The increase in general and administrative expenses was mainly due to $1.8 
million more in premise and office expense and an increase of $0.9 million in legal and other professional expenses. 
Also contributing to the increase were increases to travel-related expenses and marketing and business development 
expenses of $1.3 million and $0.7 million, respectively, in order to support the higher fee revenues generated in fiscal 
2019 compared to the year-ago period. Executive Search general and administrative expenses, as a percentage of 
fee revenue, was 11% in both fiscal 2019 and 2018. 

48 

 
RPO & Professional Search general and administrative expenses increased by $1.4 million, or 5%, to $28.1 million in 
fiscal 2019 from $26.7 million in fiscal 2018. The increase was due primarily to increases in premise and office 
expense of $1.1 million, in fiscal 2019 compared to the year-ago period. RPO & Professional Search general and 
administrative expenses, as a percentage of fee revenue, was 9% in fiscal 2019 compared to 10% in the year-ago 
period.  

Corporate general and administrative expenses increased by $2.9 million, or 8%, to $37.5 million in fiscal 2019 
compared to $34.6 million in fiscal 2018. The increase was due primarily to increases in legal and other professional 
expenses and software licenses of $2.2 million and $1.7 million, respectively, in fiscal 2019 compared to the year-ago 
period. This was offset by a foreign exchange gain of $1.0 million in fiscal 2019 compared to a foreign exchange loss 
of $1.2 million in fiscal 2018. 

Cost of Services Expense 

Cost of services expense consists primarily of non-billable contractor and product costs related to the delivery of 
various services and products, primarily in RPO & Professional Search, Consulting and Digital. Cost of services 
expense was $75.5 million in fiscal 2019 compared to $73.7 million in fiscal 2018. Cost of services expense, as a 
percentage of fee revenue, was 4% in both fiscal 2019 and 2018. 

Depreciation and Amortization Expenses 

Depreciation and amortization expenses were $46.5 million, a decrease of $2.1 million, or 4%, in fiscal 2019 
compared to $48.6 million in fiscal 2018. The decrease was due to lower amortization expense associated with 
intangible assets as some of our intangible assets became fully amortized. 

Operating Income 

Operating income was $140.8 million, a decrease of $67.6 million, in fiscal 2019 compared to $208.4 million in fiscal 
2018. The decrease in operating income was primarily driven by the write-off of tradenames of $106.6 million, an 
increase of $112.1 million in compensation and benefits expense, and $8.0 million more in general and administrative 
expenses (excluding write-off of tradenames), offset by higher fee revenue of $158.8 million. 

Consulting operating loss was $34.1 million, a decrease of $56.5 million in fiscal 2019 compared to operating income 
of $22.4 million in fiscal 2018. The change was primarily due to the write-off of tradenames of $77.0 million and an 
increase of $9.4 million in compensation and benefits expense in fiscal 2019 compared to the year-ago period, offset 
by higher fee revenue of $27.8 million and a decrease in depreciation and amortization expense of $2.8 million. 
Consulting operating loss, as a percentage of fee revenue, was 6% in fiscal 2019 compared to operating income, as 
a percentage of fee revenue, of 4% in fiscal 2018. Excluding the tradename write-offs, operating income as a 
percentage of fee revenue was 8% in fiscal 2019 compared to 4% in fiscal 2018. 

Digital operating income was $39.7 million, which decreased by $38.4 million, or 49% in fiscal 2019 compared to 
$78.1 million in fiscal 2018. The change was primarily due to the write-off of tradenames of $29.6 million and an 
increase of $17.4 million in compensation and benefits expense in fiscal 2019 compared to the year-ago period, 
offset by higher fee revenue of $8.2 million. Digital operating income, as a percentage of fee revenue was 16% and 
32% in the fiscal 2019 and 2018, respectively. Excluding the tradename write-offs, operating income as a percentage 
of fee revenue was 27% in fiscal 2019 compared to 32% in the year-ago period. 

Executive Search operating income increased by $29.5 million, or 20%, to $179.1 million in fiscal 2019 compared to 
$149.6 million in fiscal 2018. The increase in Executive Search operating income was driven by an increase in fee 
revenue of $65.8 million, offset by increases in compensation and benefits expense and general and administrative 
expenses of $33.8 million and $4.4 million, respectively. Executive Search operating income, as a percentage of fee 
revenue, was 23% and 21% in fiscal 2019 and 2018, respectively. 

RPO & Professional Search operating income was $50.9 million, an increase of $11.5 million, or 29%, in fiscal 2019 
compared to $39.4 million in fiscal 2018. The increase in operating income was driven by higher fee revenue of $56.9 
million, offset by increases in compensation and benefits expense, cost of services expense and general and 
administrative expenses of $41.4 million, $2.4 million and $1.4 million, respectively. RPO & Professional Search 
operating income, as a percentage of fee revenue, was 15% in fiscal 2019 compared to 14% in the year-ago period.  

Net Income Attributable to Korn Ferry 

Net income attributable to Korn Ferry decreased by $31.1 million to $102.7 million in fiscal 2019 compared $133.8 
million in fiscal 2018. The decrease was primarily driven by higher operating expenses of $221.9 million mainly due to 
the tradename write-off of $106.6 million and higher compensation and benefits expense of $112.1 million, partially 
offset by higher total revenue of $154.4 million and a lower income tax provision of $40.6 million compared to the 
year-ago period. Net income attributable to Korn Ferry, as a percentage of fee revenue, was 5% in fiscal 2019 
compared to 8% in the year-ago period. 

49 

 
Adjusted EBITDA 

Adjusted EBITDA increased by $33.0 million to $311.0 million in fiscal 2019 compared to $278.0 million in fiscal 2018. 
This increase was driven by higher fee revenue of $158.8 million, offset by an increases of $114.8 million in 
compensation and benefits expense (excluding integration costs), $8.0 million in general and administrative expenses 
(excluding write-off on tradenames), $1.8 million in cost of services and a decrease in other income, net of $1.0 
million, primarily due to changes in the fair value of our marketable securities in fiscal 2019 compared to the year-ago 
period. Adjusted EBITDA, as a percentage of fee revenue, was 16% in both fiscal 2019 and 2018. 

Consulting Adjusted EBITDA was $66.5 million, an increase of $15.4 million, or 30%, in fiscal 2019 compared to 
$51.1 million in fiscal 2018. The increase was driven by higher fee revenue of $27.8 million, offset by increases of 
$11.9 million in compensation and benefits expense (excluding integration costs) in fiscal 2019 compared to the year-
ago period. Consulting Adjusted EBITDA, as a percentage of fee revenue, was 12% fiscal 2019 compared to 9% in 
the year-ago period.  

Digital Adjusted EBITDA was $84.5 million, decreased by $7.9 million, or 9%, in fiscal 2019 compared to $92.4 million 
in fiscal 2018. The decrease was driven by increases of $17.5 million in compensation and benefits expense 
(excluding integration costs) offset by higher fee revenue of $8.2 million and a decrease in general and administrative 
expenses  (excluding tradename write-offs) of $1.5 million in fiscal 2019 compared to the year-ago period. Digital 
Adjusted EBITDA, as a percentage of fee revenue, was 33% in fiscal 2019 compared to 38% in the fiscal 2018. 

Executive Search Adjusted EBITDA increased by $34.5 million, or 22%, to $193.8 million in fiscal 2019 compared to 
$159.3 million in fiscal 2018. The increase was driven by higher fee revenue of $65.8 million and an increase in other 
income, net of $5.9 million, primarily due to changes in the fair value of our marketable securities in fiscal 2019 
compared to the year-ago period, offset by increases of $33.8 million in compensation and benefits expense, $4.4 
million in general and administrative expenses. Executive Search Adjusted EBITDA, as a percentage of fee revenue, 
was 25% in fiscal 2019 compared to 22% in the year-ago period.  

RPO & Professional Search Adjusted EBITDA was $54.4 million, an increase of $11.8 million, or 28%, in fiscal 2019 
compared to $42.6 million in fiscal 2018. The increase was driven by higher fee revenue of $56.9 million, offset by 
increases of $41.4 million in compensation and benefits expense, $2.4 million in cost of services and $1.4 million in 
general and administrative expenses, in fiscal 2019 compared to the year-ago period. RPO & Professional Search 
Adjusted EBITDA, as a percentage of fee revenue, was 16% in both fiscal 2019 and 2018. 

Other Income, Net  

Other income, net was $10.1 million in the fiscal 2019 compared to $11.1 million in the year-ago period. The 
decrease was primarily due to smaller gains in the fair value of our marketable securities in fiscal 2019 compared to 
the year-ago period. 

Interest Expense, Net 

Interest expense, net primarily relates to our credit agreement and borrowings under our COLI policies, which was 
partially offset by interest earned on cash and cash equivalent balances. Interest expense, net was $16.9 million in 
the fiscal 2019 compared to $13.8 million in the year-ago period. 

Income Tax Provision 

The provision for income tax was $29.5 million in the fiscal 2019 compared to $70.1 million in the year-ago period. 
This reflects a 22% and 34% effective tax rate for fiscal 2019 and 2018, respectively. The difference in the effective 
tax rate is primarily due to the enactment of the Tax Act which reduced the U.S. corporate federal statutory income 
tax rate from 35% to 21%, as well as the excess tax benefit on stock-based awards that vested in fiscal 2019. 

Net Income Attributable to Noncontrolling Interest 

Net income attributable to noncontrolling interest represents the portion of a subsidiary’s net earnings that are 
attributable to shares of such subsidiary not held by Korn Ferry that are included in the consolidated results of 
operations. Net income attributable to noncontrolling interest was $2.1 million in both fiscal 2019 and 2018. 

Liquidity and Capital Resources 

The Company and its Board of Directors endorse a balanced approach to capital allocation. The Company’s priority is 
to invest in growth initiatives, such as the hiring of consultants, the continued development of IP and derivative 
products and services, and the investment in synergistic, accretive merger and acquisition transactions that earn a 
return that is superior to the Company's cost of capital. Next, the Company’s capital allocation approach 
contemplates the return of a portion of excess capital to stockholders, in the form of a regular quarterly dividend, 
subject to the factors discussed below and in the “Risk Factors” section of this Annual Report on Form 10-K. 
Additionally, the Company considers share repurchases on an opportunistic basis and subject to the terms of our 
Credit Agreement (defined below) as well as using excess cash to repay the Notes. 

50 

 
On November 1, 2019, we completed the acquisition of the Acquired Companies in the leadership development area 
for $108.6 million, net of cash acquired and actual results of operations of the Acquired Companies are included in 
our consolidated financial statements from November 1, 2019, the effective date of the acquisition. On November 1, 
2019, we also adopted a restructuring plan to rationalize our cost structure to realize the efficiencies and operational 
improvement that these investments have enabled us to, or positioned us to, realize, and during fiscal 2020, we 
recognized $18.1 million of restructuring charges associated with severance and recorded $2.8 million of 
integration/acquisition costs associated with abandonment of premises.  

In light of the continuing uncertainty in worldwide economic conditions caused by the COVID-19 pandemic and, as 
part of a broader program aimed at further enhancing our strong balance sheet and liquidity position, on April 20, 
2020, we initiated a plan intended to adjust the Company’s cost base to the current economic environment and to 
position us to invest into the recovery. The plan includes (i) a reduction in workforce and resulted in restructuring 
charges of $40.5 million associated with severance), (ii) the temporary furlough of certain employees, (iii) subject to 
certain exceptions and legal requirements, salary reductions across the organization, and (iv) other cost saving 
measures relating to general and administrative expenses.  

On December 16, 2019, we completed a private placement of the Notes with a $400 million principal amount 
pursuant to Rule 144A and Regulation S under the Securities Act of 1933, as amended. The Notes were issued with 
a $4.5 million discount and will mature December 15, 2027, with interest payable semi-annually in arrears on June 15 
and December 15 of each year, commencing on June 15, 2020. The Notes represent senior unsecured obligations 
that rank equally in right of payment to all existing and future senior unsecured indebtedness. We may redeem the 
Notes prior to maturity, subject to certain limitations and premiums defined in the indenture governing the Notes. The 
Notes are guaranteed by each of our existing and future wholly owned domestic subsidiaries to the extent such 
subsidiaries guarantee our revolving credit facility under the Credit Agreement (defined below). The indenture 
governing the Notes requires that, upon the occurrence of both a Change of Control and a Rating Decline (each as 
defined in the indenture), we shall make an offer to purchase all of the Notes at 101% of their principal amount, and 
accrued and unpaid interest. We used the proceeds from the offering of the Notes to repay $276.9 million outstanding 
under our prior revolving credit facility (the “Prior Credit Agreement”) and to pay expenses and fees in connection 
therewith. As of April 30, 2020, the fair value of the Notes is $372.5 million, which is based on borrowing rates 
currently required of notes with similar terms, maturity and credit risk. 

On December 16, 2019, we also entered into a senior secured $650.0 million credit agreement (the “Credit 
Agreement”) with a syndicate of banks and Bank of America, National Association as administrative agent to among 
other things, provide for enhanced financial flexibility. See Note 10—Long-Term Debt for a description of the Credit 
Agreement. We have a total of $646.0 million available under our $650.0 million five-year senior secured revolving 
credit facility (the “Revolver”) as of April 30, 2020, after $4.0 million of standby letters of credit had been issued as of 
April 30, 2020. We had $4.0 million and $2.9 million in standby letters of credit issued under our long-term debt 
arrangements as of April 30, 2020 and 2019, respectively. We had a total of $11.3 million and $8.5 million of standby 
letters of credits with other financial institutions as of April 30, 2020 and 2019, respectively. The standby letters of 
credits were generally issued as a result of entering into office premise leases.  

The Board of Directors has adopted a dividend policy to distribute, to our stockholders, a regular quarterly cash 
dividend of $0.10 per share. Every quarter since the adoption of the dividend policy, the Company has declared a 
quarterly dividend. The declaration and payment of future dividends under the quarterly dividend program will be at 
the discretion of the Board of Directors and will depend upon many factors, including our earnings, capital 
requirements, financial conditions, the terms of our indebtedness and other factors our Board of Directors may deem 
to be relevant. Our Board of Directors may, however, amend, revoke or suspend our dividend policy at any time and 
for any reason. 

On March 6, 2019, our Board of Directors approved an increase to the share repurchase program of approximately 
$200 million, which at the time brought our available capacity to repurchase shares in the open market or privately 
negotiated transactions to approximately $250 million. The Company repurchased approximately $92.4 million and 
$37.4 million of the Company’s stock during fiscal 2020 and 2019, respectively. As of April 30, 2020, $158.3 million 
remained available for common stock repurchases under our share repurchase program. Any decision to continue to 
execute our currently outstanding share repurchase program will depend on our earnings, capital requirements, 
financial condition and other factors considered relevant by our Board of Directors. The Credit Agreement permits us 
to pay dividends to our stockholders and make share repurchases so long as there is no default under the Credit 
Agreement, the consolidated net leverage ratio, which used adjusted EBITDA is no greater than 4.25 to 1.00, and the 
pro forma liquidity is at least $50 million, including the revolving credit commitment minus amounts outstanding on the 
Revolver, issued letters of credit and swing loans. Furthermore, our Notes allow us to pay $25 million of dividends per 
fiscal year with no restrictions plus an unlimited amount of dividends so long as our consolidated total leverage ratio 
is not greater than 3.50 to 1.00, and there is no default under the indenture governing the Notes.  

51 

 
Our performance is subject to the general level of economic activity in the geographic regions and the industries we 
service. We believe, based on current economic conditions, that our cash on hand and funds from operations and the 
Credit Agreement will be sufficient to meet anticipated working capital, capital expenditures, general corporate 
requirements, repayment of the debt, share repurchases and dividend payments under our dividend policy during the 
next twelve months. However, if COVID-19 continues to persist or worsen, or the national or global economy, credit 
market conditions and/or labor markets were to deteriorate in the future, such changes could put negative pressure 
on demand for our services and affect our operating cash flows. If these conditions were to persist over an extended 
period of time, we may incur negative cash flows and it might require us to access additional borrowings under the 
Credit Agreement to meet our capital needs and/or discontinue our share repurchases and dividend policy.  

Cash and cash equivalents and marketable securities were $863.3 million and $767.1 million as of April 30, 2020 and 
2019, respectively. Net of amounts held in trust for deferred compensation plans and accrued bonuses, cash and 
marketable securities were $531.9 million and $382.1 million at April 30, 2020 and 2019, respectively. As of April 30, 
2020 and 2019, we held $308.2 million and $267.0 million, respectively of cash and cash equivalents in foreign 
locations, net of amounts held in trust for deferred compensation plans and to pay fiscal 2020 annual bonuses. Cash 
and cash equivalents consist of cash and highly liquid investments purchased with original maturities of three months 
or less. Marketable securities consist of mutual funds and investments in commercial paper and corporate 
notes/bonds. The primary objectives of our investment in mutual funds are to meet the obligations under certain of 
our deferred compensation plans, while the commercial paper and corporate notes/bonds are available for general 
corporate purposes. 

As of April 30, 2020 and 2019, marketable securities of $174.1 million and $140.8 million, respectively, included 
equity securities of $141.4 million (net of gross unrealized gains of $3.6 million and gross unrealized losses of $6.5 
million) and $140.8 million (net of gross unrealized gains of $6.3 million and gross unrealized losses of $1.0 million), 
respectively, were held in trust for settlement of our obligations under certain deferred compensation plans, of which 
$132.1 million and $132.5 million, respectively, are classified as non-current. These marketable securities were held 
to satisfy vested obligations totaling $124.6 million and $122.3 million as of April 30, 2020 and 2019, respectively. 
Unvested obligations under the deferred compensation plans totaled $21.7 million and $24.6 million as of April 30, 
2020 and 2019, respectively.  

The net increase in our working capital of $27.0 million as of April 30, 2020 compared to April 30, 2019 is primarily 
attributable to increases in cash and cash equivalents, marketable securities and a decrease in compensation and 
benefits payable, partially offset an increase in other accrued liabilities and operating lease liability, current as a result 
of implementing the new lease accounting standard. Cash and cash equivalents increased due to cash flows from 
operations and net borrowings of $168.6 million as a result of our December 2019 Notes offering, offset by the 
repayment of the amount outstanding under our prior revolving credit facility. The increase in marketable securities 
was due to purchases of debt securities during fiscal 2020, while the decrease in compensation and benefits was 
primarily due to a decrease in bonus accrual due to lower fee revenue and profitability caused by the impact of 
COVID-19 pandemic on sales and demand The increase in other accrued liabilities was due to restructuring charges 
incurred during fiscal 2020 and not yet paid and deferred revenue from the Acquired Companies. Cash provided by 
operating activities was $236.3 million in fiscal 2020, a decrease of $22.5 million, compared to $258.8 million in fiscal 
2019. 

Cash used in investing activities was $198.8 million in fiscal 2020 compared to $69.5 million in fiscal 2019. An 
increase in cash used in investing activities was primarily due to cash paid for the acquisition of the Acquired 
Companies of $108.6 million and an increase in the purchase of marketable securities net of sale/maturities of $39.9 
million, partially offset by a decrease in premiums paid on the COLI policies of $19.2 million in fiscal 2020 compared 
to the year-ago period. 

Cash provided by financing activities was $43.7 million in fiscal 2020 compared to cash used in financing activities of 
$64.6 million in fiscal 2019. The change from cash used  to cash provided by financing activities was primarily due to 
an increase in net proceeds from long term debt of $180.7 million in fiscal 2020 compared to the year-ago period and 
lower cash used to repurchase shares of common stock to satisfy tax withholding requirements upon the vesting of 
restricted stock of $11.7 million. This was partially offset by $55.1 million more in common stock repurchases and a 
decrease in borrowings under COLI policies of $31.9 million in fiscal 2020 compared to fiscal 2019.  

We had approximately $871.0 million of estimated remaining revenue under existing contracts as of April 30, 2020. 
However, this should not be considered the amount of our future revenue as it does not take into consideration 
contracts that will be originated and recognized within the same future reporting periods. Further, our contract terms 
and conditions allow for clients to increase or decrease the scope of services and such changes do not increase or 
decrease the estimated remaining revenue under contract until we have an enforceable right to payment. 

52 

 
Off-Balance Sheet Arrangements 

We have no off-balance sheet arrangements and have not entered into any transactions involving unconsolidated, 
special purpose entities.  

Contractual Obligations 

Contractual obligations represent future cash commitments and liabilities under agreements with third parties and 
exclude contingent liabilities for which we cannot reasonably predict future payment. The following table represents 
our contractual obligations as of April 30, 2020: 

Payments Due in: 

   Note (1)

Total

Operating lease commitments 
Finance lease commitments 
Accrued restructuring charges 
Interest payments on COLI loans (2) 
Long-term debt 
Estimated interest on long-term debt (3) 

Total 

14
14
12
10
10
10

$

$

269,768
3,040
34,153
46,270
400,000
148,000
901,231

Less Than
1 Year

$

$

60,052
1,325
33,556
5,184
—
18,500
118,617

1-3 Years      3-5 Years      

More Than
5 Years

(in thousands) 
93,580   

$

 $ 
1,385       
—      
10,361       
—      
37,000       

71,692   

 $

330     
—     
10,308     
—     
37,000     

$

142,326     $  119,330     $

44,444
—
597
20,417
400,000
55,500
520,958  

(1)  See the corresponding Note in the accompanying consolidated financial statements in Item 15. 
(2)  Assumes COLI loans remain outstanding until receipt of death benefits on COLI policies and applies current interest rates on 

COLI loans ranging from 4.76% to 8.00% with total death benefits payable, net of loans under COLI contracts of $451.7 million 
at April 30, 2020. 
Interest on the Notes payable semi-annually in arrears on June 15 and December 15 of each year, commencing on June 15, 
2020.  

(3) 

In addition to the contractual obligations above, we have liabilities related to certain employee benefit plans. These 
liabilities are recorded in our consolidated balance sheets. The obligations related to these employee benefit plans 
are described in Note 6—Deferred Compensation and Retirement Plans, in the Notes to our Consolidated Financial 
Statements in this Annual Report on Form 10-K. 

Lastly, we have contingent commitments under certain employment agreements that are payable upon involuntary 
termination without cause, as described in Note 16—Commitments and Contingencies, in the Notes to our 
Consolidated Financial Statements in this Annual Report on Form 10-K. 

Cash Surrender Value of Company Owned Life Insurance Policies, Net of Loans 

We purchased COLI policies or contracts insuring the lives of certain employees eligible to participate in the deferred 
compensation and pension plans as a means of funding benefits under such plans. As of April 30, 2020 and 2019, we 
held contracts with gross CSV of $238.7 million and $219.2 million, respectively. Total outstanding borrowings 
against the CSV of COLI contracts were $92.3 million and $93.2 million as of April 30, 2020 and 2019, respectively. 
Such borrowings do not require annual principal repayments, bear interest primarily at variable rates and are secured 
by the CSV of COLI contracts. At April 30, 2020 and 2019, the net cash value of these policies was $146.4 million 
and $126.0 million, respectively. Total death benefits payable, net of loans under COLI contracts, were $451.7 million 
and $223.6 million at April 30, 2020 and 2019, respectively. Total death benefits increased in fiscal 2020 as 
compared to fiscal 2019 as we entered into additional insurance policies in order to fund future obligations under 
certain deferred compensation plans. 

Long-Term Debt 

On December 16, 2019, we completed a private placement of the Notes with a $400 million principal amount. We 
may redeem the Notes prior to maturity, subject to certain limitations and premiums defined in the indenture 
governing the Notes. At any time prior to December 15, 2022, we may redeem at a redemption price equal to 100% 
of the principal plus the Applicable Premium (as defined in the indenture), and accrued and unpaid interest. At any 
time prior to December 15, 2022, we may use the proceeds of certain equity offerings to redeem up to 35% of the 
aggregate principal amount of the Notes, including any permitted additional Notes, at a redemption price equal to 
104.625% of the principal amount and accrued and unpaid interest. At any time and from time to time on or after 
December 15, 2022, we may redeem the Notes at the applicable redemption prices set forth in the table below, plus 
accrued and unpaid interest, if redeemed during the twelve-month period beginning on December 15 of each of the 
years indicated: 

53 

 
 
  
    
  
  
    
    
    
    
    
    
    
    
 
 
 
Year 
2022 
2023 
2024 and thereafter 

Percentage
102.313%
101.156%
100.000%

The fair value of the Notes is classified as a Level 2 measurement in the fair value hierarchy. 

The pay-off of the term loan outstanding under our Prior Credit Agreement is considered a debt modification and 
therefore, the previously incurred unamortized and current debt issuance costs will be amortized over the life of the 
new issuance.  

The principal balance of the Revolver is due on the date of its termination. The Revolver matures on December 16, 
2024 and any unpaid principal balance is payable on this date. The Revolver may also be prepaid and terminated 
early by us at any time without premium or penalty (subject to customary LIBOR breakage fees). 

At our option, loans issued under the Credit Agreement will bear interest at either LIBOR or an alternate base rate, in 
each case plus the applicable interest rate margin. The interest rate applicable to loans outstanding under the Credit 
Agreement may fluctuate between LIBOR plus 1.25% per annum to LIBOR plus 2.00% per annum, in the case of 
LIBOR borrowings (or between the alternate base rate plus 0.125% per annum and the alternate base rate plus 
1.00% per annum, in the alternative), based upon our total funded debt to adjusted EBITDA ratio (as set forth in the 
Credit Agreement, the “consolidated net leverage ratio”) at such time. In addition, we will be required to pay to the 
lenders a quarterly commitment fee ranging from 0.175% to 0.35% per annum on the average daily unused amount 
of the Revolver, based upon our consolidated net leverage ratio at such time, and fees relating to the issuance of 
letters of credit. During fiscal 2020, the average interest rate on amounts outstanding under the current Revolver and 
the prior revolver was 3.34%. The average interest rate on amounts outstanding under the prior revolver was 3.50% 
for fiscal 2019. 

As of April 30, 2020, there was no outstanding liability under the Revolver compared to $226.9 million as of April 30, 
2019 under the prior revolver. The unamortized debt issuance costs associated with the Credit Agreement were $4.2 
million as of April 30, 2020 and $4.0 million under the Prior Credit Agreement as of April 30, 2019. As of April 30, 
2020, we were in compliance with our debt covenants. 

We had a total of $646.0 million available under the Revolver after $4.0 million of standby letters of credit had been 
issued as of April 30, 2020. We had a total of $420.2 million available under the Prior Credit Agreement after we drew 
down $226.9 million and after $2.9 million of standby letters of credit had been issued as of April 30, 2019. We had a 
total of $11.3 million and $8.5 million of standby letters of credits with other financial institutions as of April 30, 2020 
and 2019, respectively. The standby letters of credits were generally issued as a result of entering into office premise 
leases. 

Other than the factors discussed in this section and the potential impacts of the COVID-19 on our business, we are 
not aware of any other trends, demands or commitments that would materially affect liquidity or those that relate to 
our resources as of April 30, 2020. 

Accounting Developments 

Recently Adopted Accounting Standards 

In February 2016, the Financial Accounting Standards Board (“FASB”) issued guidance (Accounting Standard 
Codification 842 – Leases) on accounting for leases that generally requires all leases to be recognized on the 
consolidated balance sheet. The guidance became effective for fiscal years beginning after December 15, 2018. On 
July 30, 2018, the FASB issued an amendment that allows entities to apply the provisions at the effective date 
without adjusting comparative periods. We adopted this guidance as of May 1, 2019 using a modified retrospective 
approach without restatement of comparative periods. As such, periods prior to the date of adoption are presented in 
accordance with Accounting Standard Codification 840 - Leases. The FASB also issued subsequent related 
Accounting Standards Updates (“ASUs”), which detail amendments to the ASU, implementation considerations, 
narrow-scope improvements and practical expedients. We elected to apply the group of practical expedients which 
allows us to carry forward our identification of contracts that are or contain leases, our historical lease classification 
and our initial direct costs for existing leases. We also elected to combine lease and non-lease components for all 
asset classes and recognize leases with an initial term of 12 months or less on a straight-line basis without 
recognizing a ROU asset or operating lease liability. 

The adoption of this standard had a material impact on the consolidated balance sheet as of May 1, 2019 due to the 
recognition of ROU assets and operating lease liabilities, but an immaterial impact on our consolidated statements of 
income, consolidated statements of comprehensive income, consolidated statements of stockholders’ equity, and 
consolidated statements of cash flows. Upon adoption we recognized total ROU assets of $236.1 million with a 
corresponding liability of $272.3 million. The ROU asset balance was adjusted by the reclassification of pre-existing 

54 

 
  
  
  
  
 
 
prepaid expenses and other assets and deferred rent balances of $5.1 million and $41.3 million, respectively.  

In August 2017, the FASB issued guidance amending and simplifying the accounting for hedging activities. The 
guidance refined and expanded strategies that qualify for hedge accounting and simplify the application of hedge 
accounting in certain situations. The guidance is effective for fiscal years beginning after December 15, 2018. We 
adopted this guidance as of May 1, 2019. The adoption of this guidance did not have an impact on the consolidated 
financial statements. 

Recently Proposed Accounting Standards - Not Yet Adopted 

In June 2016, the FASB issued guidance on accounting for measurement of credit losses on financial Instruments, 
which amends the impairment model by requiring entities to use a forward-looking approach based on expected 
losses to estimate credit losses on certain types of financial instruments, including trade receivables. The standard is 
effective for fiscal years beginning after December 15, 2019. We will adopt this guidance in our fiscal year beginning 
May 1, 2020. The adoption of this guidance is not anticipated to have a material impact on the consolidated financial 
statements. 

In January 2017, the FASB issued guidance simplifying the test for goodwill impairment. The new guidance simplifies 
the test for goodwill impairment by removing Step 2 from the goodwill impairment test. Companies will now perform 
the goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount, recognizing an 
impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value not to exceed 
the total amount of goodwill allocated to that reporting unit. An entity still has the option to perform the qualitative 
assessment for a reporting unit to determine if the quantitative impairment test is necessary. The amendments of this 
standard are effective for goodwill impairment tests in fiscal years beginning after December 15, 2019, with early 
adoption permitted for goodwill impairment tests performed after January 1, 2017. We will adopt this guidance in our 
fiscal year beginning May 1, 2020. The adoption of this guidance is not anticipated to have a material impact on the 
consolidated financial statements. 

In August 2018, the FASB issued guidance amending the disclosure requirements for fair value measurements. The 
amendment removes and modifies disclosures that are currently required and adds additional disclosures that are 
deemed relevant. The amendments of this standard are effective for fiscal years beginning after December 15, 2019. 
We will adopt this guidance in our fiscal year beginning May 1, 2020. We are currently evaluating the impact of 
adopting this guidance and do not anticipate the guidance to have a material impact on the consolidated financial 
statements. 

In August 2018, the FASB issued guidance amending accounting for internal-use software. The new guidance will 
align the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service 
contract with developing or obtaining internal-use software. The amendments of this standard are effective for fiscal 
years beginning after December 15, 2019 with early adoption permitted. We will adopt this guidance in our fiscal year 
beginning May 1, 2020.  The adoption of this guidance is not anticipated to have a material impact on the 
consolidated financial statements. 

In December 2019, the FASB issued guidance on Simplifying the Accounting for Income Taxes. This update 
eliminates certain exceptions related to the approach for intra-period tax allocation, the methodology for calculating 
income taxes in an interim period and the recognition of deferred tax liabilities for outside basis differences. The 
update also simplifies aspects of the accounting for franchise taxes and enacted changes in tax laws or rates and 
clarifies the accounting for transactions that result in a step-up in the tax basis of goodwill. The amendments of this 
standard are effective for fiscal year beginning after December 15, 2020, with early adoption permitted. We will adopt 
this guidance in our fiscal year beginning May 1, 2021. The adoption of this guidance is not anticipated to have a 
material impact on the consolidated financial statements. 

Item 7A. Quantitative and Qualitative Disclosures About Market Risk 

As a result of our global operating activities, we are exposed to certain market risks, including foreign currency 
exchange fluctuations and fluctuations in interest rates. We manage our exposure to these risks in the normal course 
of our business as described below.  

Foreign Currency Risk 

Substantially all our foreign subsidiaries’ operations are measured in their local currencies. Assets and liabilities are 
translated into U.S. dollars at the rates of exchange in effect at the end of each reporting period and revenue and 
expenses are translated at average rates of exchange during the reporting period. Resulting translation adjustments 
are reported as a component of accumulated other comprehensive loss, net on our consolidated balance sheets. 
Transactions denominated in a currency other than the reporting entity’s functional currency may give rise to foreign 
currency gains or losses that impact our results of operations. Historically, we have not realized significant foreign 
currency gains or losses on such transactions. During fiscal 2020, 2019 and 2018, we recorded foreign currency 
losses of $4.1 million, $1.7 million and $3.3 million, respectively, in general and administrative expenses in the 

55 

 
consolidated statements of income.  

Our exposure to foreign currency exchange rates is primarily driven by fluctuations involving the following 
currencies—U.S. Dollar, Pound Sterling, Canadian Dollar, Singapore Dollar, Euro, Swiss Franc, Brazilian Real and 
Mexican Peso. Based on balances exposed to fluctuation in exchange rates between these currencies as of April 30, 
2020, a 10% increase or decrease equally in the value of these currencies could result in a foreign exchange gain or 
loss of $13.4 million. We have a program that primarily utilizes foreign currency forward contracts to offset the risks 
associated with the effects of certain foreign currency exposures. These foreign currency forward contracts are 
neither used for trading purposes nor are they designated as hedging instruments pursuant to ASC 815, Derivatives 
and Hedging. 

Interest Rate Risk 

Our exposure to interest rate risk is limited to our Revolver and borrowings against the CSV of COLI contracts. As of 
April 30, 2020, there were no amounts outstanding under the Revolver. At our option, loans issued under the Credit 
Agreement bear interest at either LIBOR or an alternate base rate, in each case plus the applicable interest rate 
margin. The interest rate applicable to loans outstanding under the Credit Agreement may fluctuate between LIBOR 
plus 1.125% per annum to LIBOR plus 2.00% per annum, in the case of LIBOR borrowings (or between the alternate 
base rate plus 0.125% per annum and the alternate base rate plus 1.00% per annum, in the alternative), based upon 
our total funded debt to adjusted EBITDA ratio (as set forth in the Credit Agreement, the “consolidated net leverage 
ratio”) at such time. In addition, we are required to pay the lenders a quarterly commitment fee ranging from 0.175% 
to 0.35% per annum on the average daily unused amount of the Revolver, based upon our consolidated net leverage 
ratio at such time, and fees relating to the issuance of letters of credit. A 100-basis point increase in LIBOR rates 
would have increased our interest expense by approximately $1.6 million for fiscal 2020. During fiscal 2020, the 
average interest rate on current and previous term loans was 3.34%. The average interest rate on our previous term 
loan for 2019 and 2018 was 3.50% and 2.60%, respectfully. 

To mitigate the interest rate risk under our former Revolver, we entered into an interest rate swap contract in March 
2017 with an initial notional amount of $129.8 million to hedge the variability to changes in cash flows attributable to 
interest rate risks caused by changes in interest rates related to our variable rate debt. We designated the swap as a 
cash flow hedge. On December 16, 2019, in conjunction with the payoff of the Prior Credit Agreement, the Company 
terminated the interest rate swap and recorded $0.5 million in interest expense, net. 

We had $92.3 million and $93.2 million of borrowings against the CSV of COLI contracts as of April 30, 2020 and 
2019, respectively, bearing interest primarily at variable rates. The risk of fluctuations in these variable rates is 
minimized by the fact that we receive a corresponding adjustment to our borrowed funds crediting rate which has the 
effect of increasing the CSV on our COLI contracts. 

Item 8. Financial Statements and Supplementary Data 

See Consolidated Financial Statements beginning on page F-1 of this Annual Report on Form 10-K. 

Supplemental Financial Information regarding quarterly results is contained in Note 17—Quarterly Results, in the 
Notes to our Consolidated Financial Statements in this Annual Report on Form 10-K. 

Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure 

Not applicable. 

Item 9A. Controls and Procedures 

a)  Evaluation of Disclosure Controls and Procedures.  

As of the end of the period covered by this Annual Report on Form 10-K, management, our Chief Executive 
Officer and Chief Financial Officer evaluated the effectiveness of the design and operation of our disclosure 
controls and procedures and internal controls over financial reporting. Based on their evaluation of our disclosure 
controls and procedures conducted as of the end of the period covered by this Annual Report on Form 10-K, our 
Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures 
(as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act of 1934 (the “Exchange Act”)) are 
effective as of April 30, 2020. 

b)  Changes in Internal Control over Financial Reporting. 

There were no changes in our internal control over financial reporting during the fourth fiscal quarter that have 
materially affected or are reasonably likely to materially affect our internal control over financial reporting. See 
Management’s Report on Internal Control Over Financial Reporting and Report of Independent Registered Public 
Accounting Firm on Internal Control Over Financial Reporting on pages F-2 and F-3, respectively. 

Item 9B. Other Information 

Not applicable.   

56 

 
PART III. 

Item 10. Directors, Executive Officers and Corporate Governance 

The information required by this Item will be included under the captions “The Board of Directors” and  
“Delinquent Section 16(a) Reports” and elsewhere in our 2020 Proxy Statement and is incorporated herein by 
reference. The information under the heading “Information about our Executive Officers” in Part I of this Annual 
Report on Form 10-K is also incorporated by reference in this section. 

We have adopted a “Code of Business Conduct and Ethics” that applies to all of our directors, officers and 
employees, including our principal executive officer (who is our Chief Executive Officer), principal financial officer, and 
principal accounting officer (who is our Chief Financial Officer) and senior financial officers, or persons performing 
similar functions. The Code of Business Conduct and Ethics is available on the Investor Relations portion of our 
website at http://ir.kornferry.com. If, or when, applicable we will disclose amendments to certain provisions of the 
Code of Business Conduct and Ethics and waivers of the Code of Business Conduct and Ethics granted to executive 
officers and directors on our website within four business days following the date of the amendment or waiver.  

Item 11. Executive Compensation 

The information required by this Item will be included under the captions “Compensation Discussion and Analysis” 
and “Compensation of Executive Officers and Directors” and elsewhere in our 2020 Proxy Statement and is 
incorporated herein by reference. 

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 

The information required by this Item will be included under the caption “Security Ownership of Certain Beneficial 
Owners and Management” and elsewhere in our 2020 Proxy Statement and is incorporated herein by reference. 

Item 13. Certain Relationships and Related Transactions, and Director Independence 

The information required by this Item will be included under the caption “Certain Relationships and Related 
Transactions” and elsewhere in our 2020 Proxy Statement and is incorporated herein by reference. 

Item 14. Principal Accountant Fees and Services 

The information required by this Item will be included under the captions “Fees Paid to Ernst & Young LLP” and 
“Audit Committee Pre-Approval Policies and Procedures,” and elsewhere in our 2020 Proxy Statement, and is 
incorporated herein by reference. 

57 

 
PART IV. 

Item 15. Exhibits and Financial Statement Schedules 

Financial Statements. 

a)  The following documents are filed as part of this report: 

1. 

Index to Financial Statements: 

See Consolidated Financial Statements included as part of this Annual Report on Form 10-K and Schedule II — 
Valuation and Qualifying Accounts. Pursuant to Rule 7-05 of Regulation S-X, the other schedules have been omitted as 
the information to be set forth therein is included in the notes of the audited consolidated financial statements. 

Page
F-1 

Exhibits: 

Exhibit 
Number 
2.1+ 

  Stock Purchase Agreement by and between HG (Bermuda) Limited and Korn/Ferry International, dated 
as of September 23, 2015, filed as Exhibit 2.1 to the Company’s Form 8-K, filed September 24, 2015. 

Description 

2.2+ 

  Letter Agreement dated November 30, 2015, by and between Korn/Ferry International and HG 
(Bermuda) Limited, filed as Exhibit 2.1 to the Company’s Form 8-K, filed December 2, 2015. 

2.3+ 

  Letter Agreement dated April 19, 2018, by and between Korn/Ferry International and HG (Bermuda) 

Limited. 

3.1+ 

  Restated Certificate of Incorporation of the Company, dated January 7, 2019, filed as Exhibit 3.3 to the 

Company’s Quarterly Report on Form 10-Q, filed March 11, 2019. 

3.2+ 

  Seventh Amended and Restated Bylaws, effective January 1, 2019, filed as Exhibit 3.2 to the 

Company’s Report on Form 8-K, filed December 13, 2018. 

4.1+ 

  Form of Common Stock Certificate of the Company, filed as Exhibit 4.1 to the Company's Annual 

Report on Form 10-K, filed June 28, 2019. 

4.2+ 

  Description of Securities, filed as Exhibit 4.2 to the Company's Annual Report on Form 10-K, filed June 

4.3+ 

10.1*+ 

28, 2019. 
Indenture, dated as of December 16, 2019, by and among Korn Ferry, an issuer, certain subsidiaries of 
Korn Ferry, as guarantors thereto, and Wells Fargo Bank, National Association, as trustee, filed as 
Exhibit 4.1 to the Company’s Form 8-K, filed December 16, 2019. 

  Form of Indemnification Agreement between the Company and some of its executive officers and 
directors, filed as Exhibit 10.1 to the Company’s Registration Statement on Form S-1/A (No. 333-
61697), filed December 24, 1998. 

10.2*+ 

  Form of U.S. and International Worldwide Executive Benefit Retirement Plan, filed as Exhibit 10.3 to 
the Company’s Registration Statement on Form S-1/A (No. 333-61697), filed September 4, 1998. 

10.3*+ 

  Form of U.S. and International Worldwide Executive Benefit Life Insurance Plan, filed as Exhibit 10.4 to 

the Company’s Registration Statement on Form S-1 (No. 333-61697), filed September 4, 1998. 

10.4*+ 

  Worldwide Executive Benefit Disability Plan (in the form of Long-Term Disability Insurance Policy), filed 

as Exhibit 10.5 to the Company’s Registration Statement on Form S-1 (No. 333-61697), filed 
September 4, 1998. 

10.5*+ 

  Form of U.S. and International Enhanced Executive Benefit and Wealth Accumulation Plan, filed as 

Exhibit 10.6 to the Company’s Registration Statement on Form S-1 (No. 333-61697), filed September 
4, 1998. 

10.6*+ 

  Form of U.S. and International Senior Executive Incentive Plan, filed as Exhibit 10.7 to the Company’s 

Registration Statement on Form S-1 (No. 333-61697), filed September 4, 1998. 

10.7*+ 

  Executive Salary Continuation Plan, filed as Exhibit 10.8 to the Company’s Registration Statement on 

Form S-1 (No. 333-61697), filed September 4, 1998. 

10.8*+ 

  Form of Amended and Restated Stock Repurchase Agreement, filed as Exhibit 10.10 to the Company’s 

Registration Statement on Form S-1 (No. 333-61697), filed September 4, 1998. 

10.9*+ 

  Form of Standard Employment Agreement, filed as Exhibit 10.11 to the Company’s Registration 

Statement on Form S-1 (No. 333-61697), filed September 4, 1998. 

10.10*+ 

  Form of U.S. and Foreign Executive Participation Program, filed as Exhibit 10.27 to the Company’s 

Registration Statement on Form S-1 (No. 333-61697), filed September 4, 1998. 

10.11*+ 

  Korn/Ferry International Second Amended and Restated Performance Award Plan, filed as Appendix A 

58 

 
 
 
 
 
 
 
to the Company’s Definitive Proxy Statement, filed August 12, 2004. 

10.12*+ 

  Form of Indemnification Agreement between the Company and some of its executive officers and 

10.13*+ 

directors, filed as Exhibit 10.4 to the Company’s Quarterly Report on Form 10-Q, filed March 12, 2004. 
  Form of Restricted Stock Unit Award Agreement to Directors Under the Performance Award Plan, filed 

as Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q, filed December 10, 2007. 

10.14*+ 

  Form of Stock Option Agreement to Employees and Non-Employee Directors Under the Korn/Ferry 

International 2008 Stock Incentive Plan, filed as Exhibit 10.3 to the Company’s Form 8-K, filed June 12, 
2009. 

10.15*+ 

  Korn/Ferry International Executive Capital Accumulation Plan, filed as Exhibit 4.1 to the Company’s 

Registration Statement on Form S-8 (No. 333-111038), filed December 10, 2003. 

10.16*+ 

  Korn Ferry Amended and Restated Employee Stock Purchase Plan, filed as Exhibit 10.17 to the 

Company’s Annual Report on Form 10-K, filed June 28, 2019. 

10.17*+ 

  Employment Agreement between the Company and Robert Rozek, filed as Exhibit 10.2 to the 

Company’s Current Report on Form 8-K, filed February 21, 2012. 

10.18*+ 

  Second Amended and Restated Korn/Ferry International 2008 Stock Incentive Plan, filed as Exhibit 

10.1 to the Company’s Form 8-K, filed October 2, 2012. 

10.19*+ 

  Form of Restricted Stock Unit Award Agreement to Non-Employee Directors Under the 2008 Stock 
Incentive Plan, filed as Exhibit 10.38 to the Company’s Annual Report on Form 10-K, filed June 25, 
2013. 

10.20*+ 

  Form of Restricted Stock Unit Award Agreement to Employees Under the 2008 Stock Incentive Plan, 

filed as Exhibit 10.39 to the Company’s Annual Report on Form 10-K, filed June 25, 2013. 

10.21*+ 

  Letter Agreement between the Company and Byrne Mulrooney dated June 26, 2014, filed as Exhibit 

10.33 to the Company’s Annual Report on Form 10-K, filed June 27, 2014. 

10.22*+ 

  Amended and Restated Korn Ferry Executive Capital Accumulation Plan, as of January 1, 2019, filed 

as Exhibit 10.23 to the Company’s Annual Report on Form 10-K, filed June 28, 2019. 

10.23*+ 

  Amended and Restated Korn Ferry Executive Capital Accumulation Plan, as of December 4, 2019, filed 

as Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q, filed March 11, 2020. 

10.24*+ 

  Form of Indemnification Agreement between the Company and some of its directors and executive 

officers, filed as Exhibit 10.1 to the Company’s Form 8-K, filed June 15, 2015. 

10.25*+ 

10.26*+ 

  Amendment to Employment Agreement dated December 28, 2015 between the Company and Robert 
Rozek, filed as Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q, filed March 10, 2016. 
  Korn Ferry Long Term Performance Unit Plan, filed as Exhibit 10.26 to the Company's Annual Report 

on Form 10-K, filed June 28, 2019. 

10.27*+ 

  Korn Ferry Long Term Performance Unit Plan Form of Unit Award Agreement, filed as Exhibit 10.27 to 

the Company's Annual Report on Form 10-K, filed June 28,2019. 

10.28*+ 

  Amended and Restated Korn Ferry Long Term Performance Unit Plan, as of December 4, 2019, filed 

as Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q, filed March 11, 2020. 

10.29*+ 

  Third Amendment and Restated Korn Ferry 2008 Stock Incentive Plan, filed as Exhibit 10.28 to the 

Company’s Annual Report on Form 10-K, filed June 28, 2019. 

10.30*+ 

  Fourth Amended and Restated Korn Ferry 2008 Stock Incentive Plan, filed as Exhibit 10.1 to the 

Company's Form 8-K, filed October 7, 2019. 

10.31*+ 

  Summary of Non-Employee Director Compensation Program Effective December 7, 2016, filed as 

Exhibit 10.1 to the Company’s 10-Q, filed March 10, 2017. 

10.32*+ 

  Letter Agreement between the Company and Mark Arian, dated March 17, 2017, filed as Exhibit 10.48 

to the Company’s Annual Report on Form 10-K, filed June 28, 2017. 

10.33*+ 

  Form of Restricted Stock Unit Award Agreement to Non-Employee Directors under the 2008 Stock 
Incentive Plan, filed as Exhibit 10.31 to the Company's Annual Report on Form 10-K, filed June 28, 
2019. 

10.34*+ 

  Form of Performance Restricted Stock Unit Award Agreement Under the 2008 Stock Incentive Plan, 

filed as Exhibit 10.32 to the Company's Annual Report on Form 10-K, filed June 28, 2019. 

10.35*+ 

  Form of Restricted Stock Unit Award Agreement to Employees Under the 2008 Stock Incentive Plan, 

filed as Exhibit 10.33 to the Company's Annual Report on Form 10-K, filed June 28, 2019. 

10.36*+ 

  Form of Restricted Stock Award Agreement to Employees Under the 2008 Stock Incentive Plan, filed 

as Exhibit 10.34 to the Company's Annual Report on Form 10-K, filed June 28, 2019. 

10.37*+ 

  Amended and Restated Employment Agreement dated March 30, 2018 between the Company and 

59 

 
Gary Burnison, filed as Exhibit 10.1 to the Company’s Form 8-K, filed April 4, 2018. 

10.38+ 

  Amended and Restated Credit Agreement, dated December 19, 2018, by and among the Company 

and Wells Fargo, National Association, as administrative agent and other lender parties thereto, filed as 
Exhibit 10.1 to the Company’s Form 8-K, filed December 20, 2018. 

10.39+ 

  Credit Agreement, dated December 16, 2019, by and among Korn Ferry, Bank of America, N.A., as 

administrative agent, and other lender parties thereto, filed as Exhibit 10.1 to the Company’s Form 8-K, 
filed December 16, 2019. 

10.40*+ 

10.41*+ 

  Amendment to Amended and Restated Employment Agreement dated March 30, 2018 between the 
Company and Gary Burnison, filed as Exhibit 10.1 to the Company’s Form 8-K, filed April 17, 2020. 
  Amendment to Employment Agreement dated February 6, 2012 between the Company and Robert 

Rozek, as amended by that Amendment thereto dated December 28, 2015, filed as Exhibit 10.2 to the 
Company’s Form 8-K, filed April 17, 2020. 

10.42*+ 

  Amendment to Employment Letter dated June 26, 2014 between the Company and Byrne Mulrooney, 

filed as Exhibit 10.3 to the Company’s Form 8-K, filed April 17, 2020. 

10.43*+ 

  Amendment to Employment Letter dated March 17,2017 between the Company and Mark Arian, filed 

as Exhibit 10.4 to the Company’s Form 8-K, filed April 17, 2020. 

10.44* 

10.45* 

10.46*+ 

  Amended and Restated Korn Ferry Long Term Performance Unit Plan, effective June 1, 2020. 
  Korn Ferry Amended and Restated Employee Stock Purchase Plan, effective July 1, 2020. 
  Amendment to Amended and Restated Employment Agreement dated March 30, 2018 between the 

Company and Gary Burnison and the Letter Agreement dated April 14, 2020, filed as Exhibit 10.1 to the 
Company’s Form 8-K, filed July 10, 2020. 

10.47*+ 

  Amendment to Employment Agreement dated February 6, 2012 between the Company and Robert 

Rozek, as amended by that Amendment thereto dated December 28, 2015 and the Letter Agreement 
dated as of April 14, 2020, filed as Exhibit 10.2 to the Company’s Form 8-K, filed July 10, 2020. 

10.48*+ 

  Amendment to Employment Letter dated June 26, 2014 between the Company and Byrne Mulrooney 
and the Letter Agreement dated as of April 14, 2020, filed as Exhibit 10.3 to the Company’s Form 8-K, 
filed July 10, 2020. 

10.49*+ 

  Amendment to Employment Letter dated March 17, 2017 between the Company and Mark Arian and 

the Letter Agreement dated as of April 14, 2020, filed as Exhibit 10.4 to the Company’s Form 8-K, filed 
July 10, 2020. 

21.1 

23.1 

24.1 

31.1 

31.2 

32.1 

  Subsidiaries of Korn Ferry. 
  Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm. 
  Power of Attorney (contained on signature page).  
  Chief Executive Officer Certification pursuant to Rule 13a-14(a) under the Exchange Act. 
  Chief Financial Officer Certification pursuant to Rule 13a-14(a) under the Exchange Act. 
  Chief Executive Officer and Chief Financial Officer Certification pursuant to 18 U.S.C. Section 1350. 

101.INS 

101.SCH 

101.CAL 

101.DEF 

101.LAB 

101.PRE 

104 

Inline XBRL Instance Document – the instance document does not appear in the Interactive Data File 
because XBRL tags are embedded within the Inline XBRL document. 

  XBRL Taxonomy Extension Schema Document. 
  XBRL Taxonomy Extension Calculation Linkbase Document. 
  XBRL Taxonomy Extension Definition Linkbase Document. 
  XBRL Taxonomy Extension Label Linkbase Document. 
  XBRL Taxonomy Extension Presentation Linkbase Document. 
  This cover page from the Company’s Annual Report on Form 10-K for the year ended April 30, 2020, 

had been formatted in Inline XBRL and included as Exhibit 101. 

*  Management contract, compensatory plan or arrangement. 

+ 

Incorporated herein by reference. 

Item 16. Form 10-K Summary 

None 

60 

 
 
 
 
 
 
 
 
SIGNATURES 

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the 
registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly 
authorized. 

By: /s/ Robert P. Rozek 
Robert P. Rozek 
Executive Vice President, Chief Financial Officer and Chief Corporate Officer 

Korn Ferry 

Date:  July 15, 2020 

POWER OF ATTORNEY 

KNOW ALL MEN BY THESE PRESENTS, that each of the undersigned officers and directors of the registrant hereby 
constitutes and appoints Jonathan M. Kuai and Gary D. Burnison, and each of them, as lawful attorney-in-fact and 
agent for each of the undersigned (with full power of substitution and resubstitution, for and in the name, place and 
stead of each of the undersigned officers and directors), to sign and file with the Securities and Exchange 
Commission under the Securities Exchange Act of 1934, as amended, any and all amendments, supplements and 
exhibits to this report and any and all other documents in connection therewith, hereby granting unto said attorneys-
in-fact, and each of them, full power and authority to do and perform each and every act and thing necessary or 
desirable to be done in order to effectuate the same as fully and to all intents and purposes as each of the 
undersigned might or could do if personally present, hereby ratifying and confirming all that said attorneys-in-fact and 
agents, or any of them, or any of their substitutes, may do or cause to be done by virtue hereof. 

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this report has been signed below 
by the following persons on behalf of the registrant and in the capacities and on the dates indicated. 

Signature 

Title

Date

/s/ CHRISTINA A. GOLD 
Christina A. Gold
/s/ GARY D. BURNISON 
Gary D. Burnison
/s/ ROBERT P. ROZEK 
Robert P. Rozek 

/s/ DOYLE N. BENEBY 
Doyle N. Beneby 
/s/ JERRY LEAMON 
Jerry Leamon 
/s/ ANGEL MARTINEZ 
Angel Martinez 
/s/ DEBRA J. PERRY 
Debra J. Perry 
/s/ LORI ROBINSON 
Lori Robinson 
/s/ GEORGE T. SHAHEEN 
George T. Shaheen 

Chairman of the Board and Director 

 July 15, 2020 

President & Chief Executive Officer  
(Principal Executive Officer) and Director

 July 15, 2020 

  Executive Vice President, Chief Financial Officer and 

 July 15, 2020 

July 15, 2020 

 July 15, 2020 

 July 15, 2020 

 July 15, 2020 

 July 15, 2020 

 July 15, 2020 

Chief Corporate Officer 
(Principal Financial Officer and Principal Accounting 
Officer)
Director 

Director 

Director 

Director 

Director 

Director 

61 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
KORN FERRY AND SUBSIDIARIES 
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS 
APRIL 30, 2020 

Management’s Report on Internal Control over Financial Reporting 
Report of Independent Registered Public Accounting Firm on Internal Control over Financial Reporting 
Report of Independent Registered Public Accounting Firm 
Consolidated Balance Sheets as of April 30, 2020 and 2019 
Consolidated Statements of Income for the years ended April 30, 2020, 2019, and 2018 
Consolidated Statements of Comprehensive Income for the years ended April 30, 2020, 2019, and 2018 
Consolidated Statements of Stockholders’ Equity for the years ended April 30, 2020, 2019, and 2018 
Consolidated Statements of Cash Flows for the years ended April 30, 2020, 2019, and 2018 
Notes to Consolidated Financial Statements 
Financial Statements Schedule II – Valuation and Qualifying Accounts 

Page 
F-2
F-3
F-4
F-6
F-7
F-8
F-9
F-10
F-11
F-48

F-1 

 
 
 
 
 
 
 
 
 
MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING 

Management of Korn Ferry (the “Company”) is responsible for establishing and maintaining adequate internal control 
over financial reporting and for the assessment of the effectiveness of internal control over financial reporting. As 
defined by the Securities and Exchange Commission, internal control over financial reporting is a process designed 
by, or supervised by, the issuer’s principal executive and principal financial officers, and effected by the issuer’s 
board of directors, management and other personnel, to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with U.S. generally 
accepted accounting principles. 

The Company’s internal control over financial reporting is supported by written policies and procedures, that 
(1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the Company’s assets; (2) provide reasonable assurance that transactions are recorded as necessary 
to permit preparation of financial statements in accordance with generally accepted accounting principles, and that 
receipts and expenditures of the Company are being made only in accordance with authorizations of the Company’s 
management and directors; and (3) provide reasonable assurance regarding prevention or timely detection of 
unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial 
statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may 
deteriorate. 

In connection with the preparation of the Company’s annual financial statements, management of the Company has 
undertaken an assessment of the effectiveness of the Company’s internal control over financial reporting as of April 
30, 2020 based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of 
Sponsoring Organizations of the Treadway Commission. Management’s assessment included an evaluation of the 
design of the Company’s internal control over financial reporting and testing of the operational effectiveness of the 
Company’s internal control over financial reporting. 

Based on this assessment, management did not identify any material weakness in the Company’s internal control 
over financial reporting, and management has concluded that the Company’s internal control over financial reporting 
was effective as of April 30, 2020. 

Ernst & Young LLP, the independent registered public accounting firm that audited the Company’s financial 
statements for the year ended April 30, 2020 included in this Annual Report on Form 10-K, has issued an audit report 
on the effectiveness of the Company’s internal control over financial reporting as of April 30, 2020, a copy of which is 
included in this Annual Report on Form 10-K. 

July 15, 2020 

F-2 

 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM ON INTERNAL CONTROL OVER 
FINANCIAL REPORTING 

To the Stockholders and Board of Directors of Korn Ferry: 

Opinion on Internal Control over Financial Reporting 

We have audited Korn Ferry and subsidiaries’ internal control over financial reporting as of April 30, 2020, based on 
criteria established in Internal Control— Integrated Framework issued by the Committee of Sponsoring Organizations 
of the Treadway Commission (2013 framework) (the COSO criteria). In our opinion, Korn Ferry and subsidiaries (the 
Company) maintained, in all material respects, effective internal control over financial reporting as of April 30, 2020, 
based on the COSO criteria. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (PCAOB), the consolidated balance sheets of the Company as of April 30, 2020 and 2019, the related 
consolidated statements of income, comprehensive income, stockholders' equity and cash flows for each of the three 
years in the period ended April 30, 2020 and the related notes and the financial statement schedule listed in the index 
at Item 15(a) and our report dated July 15, 2020 expressed an unqualified opinion thereon. 

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting and for 
its assessment of the effectiveness of internal control over financial reporting included in the accompanying 
Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the 
Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered 
with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal 
securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the 
PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was 
maintained in all material respects.  

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a 
material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on 
the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We 
believe that our audit provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance 
regarding the reliability of financial reporting and the preparation of financial statements for external purposes in 
accordance with generally accepted accounting principles. A company’s internal control over financial reporting 
includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, 
accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable 
assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance 
with generally accepted accounting principles, and that receipts and expenditures of the company are being made 
only in accordance with authorizations of management and directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s 
assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may 
deteriorate. 

/s/ Ernst & Young LLP 

Los Angeles, California 

July 15, 2020 

F-3 

 
 
To the Stockholders and Board of Directors of Korn Ferry 

REPORT OF INDEPENDENT REGISTERED 
PUBLIC ACCOUNTING FIRM 

Opinion on the Financial Statements 
We have audited the accompanying consolidated balance sheets of Korn Ferry and subsidiaries (the “Company”) as 
of April 30, 2020 and 2019, the related consolidated statements of income, comprehensive income, stockholders' 
equity and cash flows for each of the three years in the period ended April 30, 2020 and the related notes and the 
financial statement schedule listed in the index at Item 15(a) (collectively referred to as the “consolidated financial 
statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial 
position of the Company at April 30, 2020 and 2019, and the results of its operations and its cash flows for each of 
the three years in the period ended April 30, 2020, in conformity with U.S. generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (PCAOB), the Company's internal control over financial reporting as of April 30, 2020, based on criteria 
established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (2013 framework), and our report dated July 15, 2020 expressed an unqualified opinion 
thereon. 

Adoption of New Accounting Standards 
As discussed in Note 1 to the financial statements, the Company has changed its method of accounting for leases in 
fiscal year 2020 due to the adoption of the new leasing standard. The Company adopted the new leasing standard 
using the modified retrospective approach. 

Basis for Opinion 
These financial statements are the responsibility of the Company's management. Our responsibility is to express an 
opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with 
the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal 
securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the 
PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform the audit to obtain reasonable assurance about whether the financial statements are free of material 
misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of 
material misstatement of the financial statements, whether due to error or fraud, and performing procedures that 
respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and 
disclosures in the financial statements. Our audits also included evaluating the accounting principles used and 
significant estimates made by management, as well as evaluating the overall presentation of the financial statements. 
We believe that our audits provide a reasonable basis for our opinion. 

Critical Audit Matters  
The critical audit matters communicated below are matters arising from the current period audit of the financial 
statements that were communicated or required to be communicated to the audit committee and that: (1) relate to 
accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, 
subjective or complex judgments. The communication of critical audit matters does not alter in any way our opinion 
on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit 
matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which 
they relate. 

  Revenue recognition 

Description of the 
Matter 

  As described in Note 1 to the consolidated financial statements, the Company recognizes 
revenue when control of the goods and services are transferred to the customer. Revenue 
recognition includes management estimates of uptick fee variable consideration for Search 
engagements and estimates of the total hours at completion used to recognize revenue as 
services are rendered under Consulting contracts.  

Auditing revenue recognition was complex due to the volume of transactions within the various 
revenue streams with each revenue stream representing a different pattern of revenue 
recognition. Auditing revenue recognition also incorporates testing the underlying data 

F-4 

 
 
 
 
 
 
 
 
 
How We 
Addressed the 
Matter in Our 
Audit 

supporting management estimates mentioned above that are used in recognizing revenues 
under Search and Consulting contracts.  

  We obtained an understanding, evaluated the design and tested the operating effectiveness of 
the Company’s processes and controls related to the recognition of each revenue stream, 
including, among others, controls over management review of contractual terms, management’s 
determination of when control of goods and services are transferred to customers  as well as 
management’s review of the accuracy and completeness of underlying data used in the 
estimates mentioned above. 

Our audit procedures included, among others, testing a sample of contracts to determine 
whether terms that may affect revenue recognition were identified and properly considered, 
performance obligations were appropriately identified in the Company’s evaluation of the 
accounting for the contracts and revenue was recognized when control of the goods or services 
is transferred to the customer. In addition, we tested management estimates mentioned above. 
For Search contracts, we compared the estimates of uptick fee revenues to historical actual 
data for a portfolio of similar contracts. For Consulting contracts, we compared the data used in 
the estimate of the total hours at completion to time reports for work completed to date, 
recalculated the percentage of completion and assessed the reasonableness of management’s 
estimates to complete based on an understanding of the current status of the contracts. We 
also performed analysis over contracts completed during the year to determine whether there 
are significant changes in the estimate from initiation to completion of contracts.  

  Goodwill - Consulting Reporting Unit 

Description of the 
Matter 

  At April 30, 2020, the goodwill recorded in the Consulting reporting unit was $173 million. As 

discussed in Note 1 to the consolidated financial statements, goodwill is tested by the 
Company’s management for impairment at least annually at the reporting unit level and more 
frequently when indicators of potential impairment are identified. During the fourth quarter of 
fiscal 2020, management performed a quantitative impairment test of goodwill due to the 
identification of potential COVID-19 related impairment indicators. 

Auditing the Company’s annual goodwill impairment test was complex due to the significant 
judgment in estimating the fair value of the reporting units when the fair value is at or near 
carrying value. In particular, the Consulting reporting unit’s fair value estimate was sensitive to 
assumptions including the discount rate and revenue growth rates which are affected by 
expectations about future market or economic conditions. 

How We 
Addressed the 
Matter in Our 
Audit 

  We obtained an understanding, evaluated the design and tested the operating effectiveness of 
controls over the Company’s goodwill impairment review process. This includes controls over 
management’s review of the significant assumptions described above. 

To test the estimated fair value of the Company’s Consulting reporting unit, we performed audit 
procedures with the assistance of our valuation specialists that included, among others, 
assessing methodologies and testing the significant assumptions discussed above and the 
underlying data used by the Company in its analysis. We compared the significant assumptions 
used by management to current industry and economic trends. We assessed the historical 
accuracy of management’s estimates and performed sensitivity analyses of significant 
assumptions to evaluate the changes in the fair value of the Consulting reporting unit that would 
result from changes in the assumptions.  

We have served as the Company’s auditor since 2002. 
Los Angeles, California 
July 15, 2020  

/s/ Ernst & Young LLP 

F-5 

 
 
 
 
 
 
 
KORN FERRY AND SUBSIDIARIES 
CONSOLIDATED BALANCE SHEETS 

April 30, 

2020

2019

(in thousands, 
except per share data) 

ASSETS 

Cash and cash equivalents 
Marketable securities 
Receivables due from clients, net of allowance for doubtful accounts of 
$23,795 and $21,582 at April 30, 2020 and 2019, respectively
Income taxes and other receivables 
Unearned compensation 
Prepaid expenses and other assets 

Total current assets 

Marketable securities, non-current 
Property and equipment, net 
Operating lease right-of-use assets, net 
Cash surrender value of company-owned life insurance policies, net of loans
Deferred income taxes 
Goodwill 
Intangible assets, net 
Unearned compensation, non-current 
Investments and other assets 

Total assets 

LIABILITIES AND STOCKHOLDERS’ EQUITY

Accounts payable 
Income taxes payable 
Compensation and benefits payable 
Operating lease liability, current
Other accrued liabilities 

Total current liabilities 

Deferred compensation and other retirement plans
Operating lease liability, non-current 
Long-term debt 
Deferred tax liabilities 
Other liabilities 

Total liabilities 

Commitments and contingencies 

Stockholders' equity 
Common stock: $0.01 par value, 150,000 shares authorized, 73,205 and 
72,442 shares issued and 54,450 and 56,431 shares outstanding at April 30, 
2020 and 2019, respectively 
Retained earnings 
Accumulated other comprehensive loss, net 

Total Korn Ferry stockholders' equity 

Noncontrolling interest 

Total stockholders' equity 
Total liabilities and stockholders' equity 

$

$

$

$

689,244      $ 
41,951     

397,165     
38,755     
43,117     
26,851     
1,237,083     

132,134     
142,728     
195,077     
146,408     
55,479     
613,943     
111,926     
79,510     
29,540     
2,743,828      $ 

45,684      $ 
21,158     
280,911     
54,851     
221,603     
624,207     

289,136     
180,766     
394,144     
1,056     
30,828     
1,520,137     

626,360
8,288

404,857
26,767
42,003
28,535
1,136,810

132,463
131,505
—
126,000
43,220
578,298
82,948
80,924
22,684
2,334,852

39,156
21,145
328,610
—
162,047
550,958

257,635
—
222,878
1,103
58,891
1,091,465

585,560   
742,993   
(107,172 ) 
1,221,381   
2,310   
1,223,691   
2,743,828      $ 

656,463
660,845
(76,652 )
1,240,656
2,731
1,243,387
2,334,852  

The accompanying notes are an integral part of these consolidated financial statements. 

F-6 

 
 
  
  
    
  
     
  
  
  
  
  
  
  
  
     
  
  
  
  
  
  
  
  
  
  
  
     
  
     
  
  
  
  
  
  
  
     
  
  
  
  
  
  
  
  
     
  
     
  
  
     
  
     
  
   
   
   
   
   
   
 
 
 
 
 
 
KORN FERRY AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF INCOME 

Fee revenue 
Reimbursed out-of-pocket engagement expenses
          Total revenue 

Compensation and benefits 
General and administrative expenses 
Reimbursed expenses 
Cost of services 
Depreciation and amortization 
Restructuring charges, net 
          Total operating expenses

Operating income 
Other (loss) income, net 
Interest expense, net 

Income before provision for income taxes 

Income tax provision 
Net income 
          Net income attributable to noncontrolling interest
Net income attributable to Korn Ferry 

Earnings per common share attributable to Korn Ferry:
     Basic 

     Diluted 

Weighted-average common shares outstanding: 
     Basic 

     Diluted 

Cash dividends declared per share: 

2020

Year Ended April 30, 
2019
(in thousands, except per share data) 

2018

$

$

$

$

1,932,732
44,598
1,977,330

1,297,994
258,957
44,598
85,886
55,311
58,559
1,801,305

176,025
(2,879)
(22,184)
150,962
43,945
107,017
(2,071)
104,946

1.91

1.90

54,342

54,767

1,926,033      $ 
47,829        
1,973,862        

1,311,240        
351,991        
47,829        
75,487        
46,489        
—        
1,833,036        

140,826        
10,405        
(16,891 )      
134,340        
29,544        
104,796        
(2,145 )      
102,651      $ 

1.84      $ 

1.81      $ 

55,311        

56,096        

1,767,217
52,302
1,819,519

1,199,057
237,390
52,302
73,658
48,588
78
1,611,073

208,446
11,416
(13,832)
206,030
70,133
135,897
(2,118)
133,779

2.39

2.35

55,426

56,254

0.40

$

0.40      $ 

0.40  

$

$

$

$

$

The accompanying notes are an integral part of these consolidated financial statements. 

F-7 

 
 
 
  
    
  
  
        
  
        
  
        
        
  
        
        
  
        
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
KORN FERRY AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 

2020

Year Ended April 30, 
2019 
(in thousands) 

2018

Net income 

$

107,017

$

104,796      $ 

135,897

Other comprehensive (loss) income: 

Foreign currency translation adjustments 
Deferred compensation and pension plan adjustments, net of tax
Net unrealized gain on marketable securities, net of tax
Net unrealized (loss) gain on interest rate swap, net of tax

Comprehensive income 

Less: comprehensive income attributable to noncontrolling interest

Comprehensive income attributable to Korn Ferry

$

(23,764)
(6,716)
34
(456)
76,115
(1,689)
74,426

$

(28,038 )      
(5,369 )      
—        
(1,080 )      
70,309        
(1,978 )      
68,331      $ 

22,900
6,054
—
1,915
166,766
(2,058 )
164,708  

The accompanying notes are an integral part of these consolidated financial statements. 

F-8 

 
 
  
  
    
  
  
        
  
        
        
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
KORN FERRY AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY 

Common Stock 
Shares       Amount

Retained
Earnings

   56,938     $  692,527 $

—       
—       
—       

—
—
—

Balance at May 1, 2017 
Net income 
Other comprehensive income (loss)   
Dividends paid to shareholders 
Dividends paid to noncontrolling 
interest 
Purchase of stock 
Issuance of stock 
Stock-based compensation 
Balance at April 30, 2018 
Net income 
Other comprehensive loss 
Effect of adoption of accounting 
standards 
Dividends paid to shareholders 
Dividends paid to noncontrolling 
interest 
Purchase of stock 
Issuance of stock 
Stock-based compensation 
Balance at April 30, 2019 
Net income 
Other comprehensive loss 
Dividends paid to shareholders 
Dividends paid to noncontrolling 
interest 
Purchase of stock 
Issuance of stock 
Stock-based compensation 
Balance at April 30, 2020 

—
—       
(36,865 )
(1,092 )     
7,998
671       
20,282
—       
   56,517        683,942
—
—       
—
—       

—       
—       

—
—

—
—       
(58,070 )
(1,166 )     
8,528
1,080       
22,063
—       
   56,431        656,463
—
—       
—
—       
—
—       

—       

—
(2,839 )      (101,439 )
9,041
21,495

858       
—       

461,976 $
133,779
—
(22,955)

—
—
—
—
572,800
102,651
—

8,853
(23,459)

—
—
—
—
660,845
104,946
—
(22,798)

—
—
—
—

Accumulated 
Other
Comprehensive
(Loss) Income, Stockholders'     Noncontrolling Stockholder's

Total
Korn Ferry 

Total

Net
(in thousands)
(71,064 ) $
—
30,929
—

—
—
—
—
(40,135 )
—
(34,320 )

(2,197 )
—

—
—
—
—
(76,652 )
—
(30,520 )
—

—
—
—
—

Equity

Interest 

Equity

1,083,439     $ 
133,779       
30,929       
(22,955 )     

—       
(36,865 )     
7,998       
20,282       
1,216,607       
102,651       
(34,320 )     

6,656       
(23,459 )     

—       
(58,070 )     
8,528       
22,063       
1,240,656       
104,946       
(30,520 )     
(22,798 )     

—       
(101,439 )     
9,041       
21,495       
1,221,381     $ 

3,609 $
2,118
(60)
—

(2,659)
—
—
—
3,008
2,145
(167)

—
—

(2,255)
—
—
—
2,731
2,071
(382)
—

(2,110)
—
—
—
2,310 $

1,087,048
135,897
30,869
(22,955 )

(2,659 )
(36,865 )
7,998
20,282
1,219,615
104,796
(34,487 )

6,656
(23,459 )

(2,255 )
(58,070 )
8,528
22,063
1,243,387
107,017
(30,902 )
(22,798 )

(2,110 )
(101,439 )
9,041
21,495
1,223,691  

   54,450     $  585,560 $

742,993 $

(107,172 ) $

The accompanying notes are an integral part of these consolidated financial statements. 

F-9 

 
 
  
  
  
     
  
     
  
  
  
  
     
  
     
  
  
  
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
KORN FERRY AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CASH FLOWS 

Cash flows from operating activities: 

Net income 
Adjustments to reconcile net income to net cash provided by operating 
activities: 

Depreciation and amortization 
Stock-based compensation expense 
Tradename write-offs 
Write-off of long-lived assets 
Provision for doubtful accounts 
Gain on cash surrender value of life insurance policies
Loss (gain) on marketable securities 
Deferred income taxes 

Change in other assets and liabilities: 

Deferred compensation 
Receivables due from clients 
Income taxes and other receivables 
Prepaid expenses and other assets 
Unearned compensation 
Income taxes payable 
Accounts payable and accrued liabilities 
Other 

         Net cash provided by operating activities 
Cash flows from investing activities: 
Purchase of property and equipment 
Purchase of marketable securities 
Proceeds from sales/maturities of marketable securities
Cash paid for acquisition, net of cash acquired 
Premium on company-owned life insurance policies
Proceeds from life insurance policies 
Dividends received from unconsolidated subsidiaries

          Net cash used in investing activities 
Cash flows from financing activities: 

Proceeds from long term debt
Principal payments on long term debt 
Payment of debt issuance costs 
Repurchases of common stock 
Payments of tax withholdings on restricted stock
Proceeds from issuance of common stock upon exercise of employee 
   stock options and in connection with an employee stock purchase plan
Borrowings under life insurance policies 
Payments on life insurance policy loans 
Principal payments on finance leases 
Dividends paid to shareholders 
Dividends - noncontrolling interest 
Payment of contingent consideration from acquisitions
          Net cash provided by (used in) financing activities
Effect of exchange rate changes on cash and cash equivalents
Net increase in cash and cash equivalents 
Cash and cash equivalents at beginning of year 

Cash and cash equivalents at end of the period

Supplemental cash flow information: 

Cash used to pay interest 

Cash used to pay income taxes, net of refunds

2020

Year Ended April 30, 
2019 
(in thousands) 

2018

$

107,017

$ 

104,796      $ 

135,897

55,311
22,818
—
2,654
14,644
(6,551)
2,066
(9,330)

23,496
34,152
(6,421)
(956)
300
1,246
(6,011)
1,914
236,349

(41,460)
(83,563)
47,936
(108,602)
(15,699)
2,280
346
(198,762)

1,045,500
(876,875)
(3,050)
(92,446)
(8,993)

7,684
—
(943)
(1,833)
(22,798)
(2,110)
(455)
43,681
(18,384)
62,884
626,360
689,244

12,526

54,914

$

$

$

$ 

$ 

$ 

46,489        
23,385        
106,555        
—        
14,260        
(6,160 )      
(8,134 )      
(27,796 )      

18,478        
(30,625 )      
1,409        
(148 )      
(7,299 )      
213        
28,398        
(5,016 )      
258,805        

(46,682 )      
(9,476 )      
13,781        
—   

(34,862 )      
7,632        
140        
(69,467 )      

226,875   
(238,906 )      
(2,181 )      
(37,372 )      
(20,698 )      

7,272        
31,870        
(5,316 )      
—        
(23,459 )      
(2,255 )      
(455 )      
(64,625 )      
(19,201 )      
105,512        
520,848        
626,360      $ 

48,588
21,469
—
—
13,675
(7,776 )
(10,278 )
(6,564 )

27,660
(53,357 )
2,093
(2,118 )
(42,742 )
32,439
66,081
(5,942 )
219,125

(42,000 )
(9,462 )
2,642
—
(1,614 )
5,355
240
(44,839 )

—
(20,625 )
—
(33,071 )
(3,794 )

6,885
—
(554 )
—
(22,955 )
(2,659 )
(485 )
(77,258 )
12,938
109,966
410,882
520,848

14,188      $ 

58,408      $ 

11,946

37,486  

The accompanying notes are an integral part of these consolidated financial statements. 

F-10 

 
 
 
  
  
    
  
        
        
        
        
   
        
   
        
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 

1. Organization and Summary of Significant Accounting Policies 

Nature of Business 

Korn Ferry, a Delaware corporation, and its subsidiaries (the “Company”) is a global organizational consulting firm. 
The Company helps clients synchronize strategy and talent to drive superior performance. The Company works with 
organizations to design their structures, roles, and responsibilities. The Company helps organizations hire the right 
people to bring their strategy to life and advise them on how to reward, develop, and motivate their people.  

The Company is pursuing a strategy that will help Korn Ferry to focus on clients and collaborate intensively across 
the organization. This approach builds on the best of our past and gives the Company a clear path to the future with 
focused initiatives to increase our client and commercial impact. Korn Ferry is transforming how clients address their 
talent management needs. The Company has evolved from a mono-line to a diversified business, giving our 
consultants more frequent and expanded opportunities to engage with clients.  

The Company operates through four global segments:  

1.  Consulting helps clients synchronize their strategy and their talent by addressing four fundamental needs: 

Organizational Strategy, Assessment and Succession, Leadership and Professional Development, and Rewards 
and Benefits. This work is supported and underpinned by a comprehensive range of some of the world’s leading 
intellectual property (“lP”) and data. 

2.  Digital leverages an artificial intelligence powered platform to identify structure, roles, capabilities and 

behaviours needed to drive business forward. This end to end system gives clients one enterprise-wide talent 
framework and delivers an achievable blueprint for success along with the guidance and tools to deliver it. 

3.  Executive Search helps organizations recruit board level, chief executive and other senior executive and 

general management talent. Behavioral interviewing and proprietary assessments are used to determine ideal 
organizational fit, and salary benchmarking builds appropriate frameworks for compensation and retention. 

4.  Recruitment Process Outsourcing (“RPO”) and Professional Search combines people, process expertise 
and IP-enabled technology to deliver enterprise talent acquisition solutions to clients. Transaction sizes range 
from single professional searches to team, department and line of business projects, and global outsource 
recruiting solutions.  

Consulting and Digital are new reporting segments. Previously, these were tracked and reported together, as Korn 
Ferry Advisory (“Advisory”). 

Basis of Consolidation and Presentation 

The consolidated financial statements include the accounts of the Company and its wholly and majority 
owned/controlled domestic and international subsidiaries. All intercompany balances and transactions have been 
eliminated in consolidation. The preparation of the consolidated financial statements conform with United States 
(“U.S.”) generally accepted accounting principles (“GAAP”) and prevailing practice within our different industries. The 
consolidated financial statements include all adjustments, consisting of normal recurring accruals and any other 
adjustments that management considers necessary for a fair presentation of the results for these periods.  

Investments in affiliated companies, which are 50% or less owned and where the Company exercises significant 
influence over operations, are accounted for using the equity method. Dividends received from our unconsolidated 
subsidiaries were approximately $0.3 million, $0.1 million and $0.2 million during fiscal 2020, 2019 and 2018, 
respectively. 

The Company has control of a Mexican subsidiary and consolidates the operations of this subsidiary. Noncontrolling 
interest, which represents the Mexican partners’ 51% interest in the Mexican subsidiary, is reflected on the 
Company’s consolidated financial statements. 

F-11 

 
 
 
 
 
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

The Company considers events or transactions that occur after the balance sheet date but before the consolidated 
financial statements are issued to provide additional evidence relative to certain estimates or to identify matters that 
require additional disclosures.  

Use of Estimates and Uncertainties 

The preparation of the consolidated financial statements in conformity with GAAP requires management to make 
estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent 
assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and 
expenses during the reporting period. Actual results could differ from these estimates, and changes in estimates are 
reported in current operations as new information is learned or upon the amounts becoming fixed or determinable. 
The most significant areas that require management’s judgment are revenue recognition, deferred compensation, 
annual performance-related bonuses, evaluation of the carrying value of receivables, goodwill and other intangible 
assets, share-based payments, leases and the recoverability of deferred income taxes. 

Revenue Recognition 

Substantially all fee revenue is derived from talent and organizational consulting services and digital sales, stand-
alone or as part of a solution, fees for professional services related to executive and professional recruitment 
performed on a retained basis and RPO, either stand-alone or as part of a solution. 

Revenue is recognized when control of the goods and services are transferred to the customer in an amount that 
reflects the consideration the Company expects to be entitled to in exchange for those goods and services. Revenue 
contracts with customers are evaluated based on the five-step model outlined in Accounting Standard Codification 
606 (“ASC 606”): 1) identify the contract with a customer; 2) identify the performance obligation(s) in the contract; 3) 
determine the transaction price; 4) allocate the transaction price to the separate performance obligation(s); and 5) 
recognize revenue when (or as) each performance obligation is satisfied.  

Consulting fee revenue is primarily recognized as services is rendered, measured by total hours incurred as a 
percentage of the total estimated hours at completion. It is possible that updated estimates for consulting 
engagements may vary from initial estimates with such updates being recognized in the period of determination. 
Depending on the timing of billings and services rendered, the Company accrues or defers revenue as appropriate. 

Digital revenue is generated from IP platforms enabling large-scale, technology-based talent programs for pay, talent 
development, engagement, and assessment and is consumed directly by an end user or indirectly through a 
consulting engagement. Revenue is recognized as services are delivered and the Company has a legally enforceable 
right to payment. Revenue also comes from the sale of our proprietary IP subscriptions, which are considered 
symbolic IP due to the dynamic nature of the content. As a result, revenue is recognized over the term of the contract. 
Functional IP licenses grant customers the right to use IP content via the delivery of a flat file. Because the IP content 
license has significant stand-alone functionality, revenue is recognized upon delivery and when an enforceable right 
to payment exists. Revenue for tangible and digital products sold by the Company, such as books and digital files, is 
recognized when these products are shipped. 

Fee revenue from executive and professional search activities is generally one-third of the estimated first-year cash 
compensation of the placed candidate, plus a percentage of the fee to cover indirect engagement-related expenses. 
In addition to the search retainer, an uptick fee is billed when the actual compensation awarded by the client for a 
placement is higher than the estimated compensation. In the aggregate, upticks have been a relatively consistent 
percentage of the original estimated fee; therefore, the Company estimates upticks using the expected value method 
based on historical data on a portfolio basis. In a standard search engagement, there is one performance obligation, 
which is the promise to undertake a search. The Company generally recognizes such revenue over the course of a 
search and when it is legally entitled to payment as outlined in the billing terms of the contract. Any revenues 
associated with services that are provided on a contingent basis are recognized once the contingency is resolved, as 
this is when control is transferred to the customer. These assumptions determine the timing of revenue recognition for 
the reported period.  

RPO fee revenue is generated through two distinct phases: 1) the implementation phase and 2) the post-
implementation recruitment phase. The fees associated with the implementation phase are recognized over the 
period that the related implementation services are provided. The post-implementation recruitment phase represents 
end-to-end recruiting services to clients for which there are both fixed and variable fees, which are recognized over 
the period that the related recruiting services are performed.  

F-12 

  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Reimbursements 

The Company incurs certain out-of-pocket expenses that are reimbursed by its clients, which are accounted for as 
revenue in the consolidated statements of income. 

Allowance for Doubtful Accounts 

An allowance is established for doubtful accounts by taking a charge to general and administrative expenses. The 
amount of the allowance is based on historical loss experience and assessment of the collectability of specific 
accounts, as well as expectations of future collections based upon trends and the type of work for which services are 
rendered. After the Company exhausts all collection efforts, the amount of the allowance is reduced for balances 
written off as uncollectible.  

Cash and Cash Equivalents 

The Company considers all highly liquid investments with original maturities of three months or less from the date of 
purchase to be cash equivalents. As of April 30, 2020, the Company’s investments in cash equivalents consisted of 
money market funds, commercial paper and corporate notes/bonds with initial maturity of less than 90 days for which 
market prices are readily available. As of April 30, 2019, cash equivalents consisted of money market funds for which 
market prices are readily available. 

Marketable Securities 

The Company currently has investments in marketable securities and mutual funds that are classified as either equity 
securities or available-for-sale debt securities. The classification of the investments in these marketable securities 
and mutual funds is assessed upon purchase and reassessed at each reporting period. These investments are 
recorded at fair value and are classified as marketable securities in the accompanying consolidated balance sheets. 
The investments that the Company may sell within the next twelve months are carried as current assets. 

The Company invests in mutual funds (for which market prices are readily available) that are held in trust to satisfy 
obligations under the Company’s deferred compensation plans. Such investments are classified as equity securities 
and mirror the employees’ investment elections in their deemed accounts in the Executive Capital Accumulation Plan 
and similar plans in Asia Pacific and Canada (“ECAP”) from a pre-determined set of securities. Realized gains 
(losses) on marketable securities are determined by specific identification. Interest is recognized on an accrual basis; 
dividends are recorded as earned on the ex-dividend date. Interest, dividend income and the changes in fair value in 
marketable securities are recorded in the accompanying consolidated statements of income in other (loss) income, 
net. 

The Company also invests cash in excess of its daily operating requirements and capital needs primarily in 
marketable fixed income (debt) securities in accordance with the Company’s investment policy, which restricts the 
type of investments that can be made. The Company’s investment portfolio includes commercial paper and corporate 
notes/ bonds. These marketable fixed income (debt) securities are classified as available-for-sale securities based on 
management’s decision, at the date such securities are acquired, not to hold these securities to maturity or actively 
trade them. The Company carries these marketable debt securities at fair value based on the market prices for these 
marketable debt securities or similar debt securities whose prices are readily available. The changes in fair values, 
net of applicable taxes, are recorded as unrealized gains or losses as a component of comprehensive income. When, 
in the opinion of management, a decline in the fair value of an investment below its amortized cost is considered to 
be “other-than-temporary,” a credit loss is recorded in the statement of income in other (loss) income, net; any 
amount in excess of the credit loss is recorded as unrealized gains or losses as a component of comprehensive 
income. Generally, the amount of the loss is the difference between the cost or amortized cost and its then current 
fair value; a credit loss is the difference between the discounted expected future cash flows to be collected from the 
debt security and the cost or amortized cost of the debt security. The determination of the other-than-temporary 
decline includes, in addition to other relevant factors, a presumption that if the market value is below cost by a 
significant amount for a period, a write-down may be necessary. During fiscal 2020, 2019 and 2018, no other-than-
temporary impairment was recognized.  

F-13 

  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Fair Value of Financial Instruments 

Fair value is the price the Company would receive to sell an asset or transfer a liability (exit price) in an orderly 
transaction between market participants. For those assets and liabilities recorded or disclosed at fair value, the 
Company determines the fair value based upon the quoted market price, if available. If a quoted market price is not 
available for identical assets, the fair value is based upon the quoted market price of similar assets. The fair values 
are assigned a level within the fair value hierarchy as defined below: 

 

 

Level 1: Observable inputs such as quoted prices (unadjusted) in active markets that are accessible at the 
measurement date for identical, unrestricted assets or liabilities. 

Level 2: Inputs other than quoted prices that are observable for the asset or liability, either directly or 
indirectly. These include quoted prices for similar assets or liabilities in active markets and quoted prices for 
identical or similar assets or liabilities in markets that are not active. 

 

Level 3: Unobservable inputs that reflect the reporting entity’s own assumptions. 

As of April 30, 2020 and 2019, the Company held certain assets that are required to be measured at fair value on a 
recurring basis. These included cash, cash equivalents, accounts receivable, marketable securities, foreign currency 
forward contracts and an interest rate swap. The carrying amount of cash, cash equivalents and accounts receivable 
approximates fair value due to the short-term maturity of these instruments. The fair values of marketable securities 
classified as equity securities are obtained from quoted market prices, and the fair values of marketable securities 
classified as available-for-sale, foreign currency forward contracts and interest rate swap are obtained from a third 
party, which are based on quoted prices or market prices for similar assets and financial instruments.  

Derivative Financial Instruments 

On December 16, 2019, in conjunction with the payoff of the credit facility, the Company terminated its interest rate 
swap. The Company had entered into the interest rate swap agreement to effectively convert its variable debt to a 
fixed-rate basis. The principal objective was to eliminate or reduce the variability of the cash flows in interest 
payments associated with the Company’s long-term debt, thus reducing the impact of interest rate changes on future 
interest payment cash flows. The Company determined that the interest rate swap qualified as a cash flow hedge in 
accordance with Accounting Standards Codification 815, Derivatives and Hedging (“ASC 815”). Changes in the fair 
value of an interest rate swap agreement designated as a cash flow hedge were recorded as a component of 
accumulated other comprehensive loss within stockholders’ equity and were amortized to interest expense over the 
term of the related debt.  

Foreign Currency Forward Contracts Not Designated as Hedges 

The Company has established a program that primarily utilizes foreign currency forward contracts to offset the risks 
associated with the effects of certain foreign currency exposures primarily originating from intercompany balances 
due to cross border work performed in the ordinary course of business. These foreign currency forward contracts are 
neither used for trading purposes nor are they designated as hedging instruments pursuant to ASC 815. Accordingly, 
the fair value of these contracts is recorded as of the end of the reporting period in the accompanying consolidated 
balance sheets, while the change in fair value is recorded to the accompanying consolidated statements of income.  

Business Acquisitions 

Business acquisitions are accounted for under the acquisition method. The acquisition method requires the reporting 
entity to identify the acquirer, determine the acquisition date, recognize and measure the identifiable assets acquired, 
the liabilities assumed and any noncontrolling interest in the acquired entity, and recognize and measure goodwill or 
a gain from the purchase. The acquiree’s results are included in the Company’s consolidated financial statements 
from the date of acquisition. Assets acquired and liabilities assumed are recorded at their fair values and the excess 
of the purchase price over the amounts assigned is recorded as goodwill, or if the fair value of the assets acquired 
exceeds the purchase price consideration, a bargain purchase gain is recorded. Adjustments to fair value 
assessments are generally recorded to goodwill over the measurement period (not longer than twelve months). The 
acquisition method also requires that acquisition-related transaction and post-acquisition restructuring costs be 
charged to expense as committed and requires the Company to recognize and measure certain assets and liabilities 
including those arising from contingencies and contingent consideration in a business combination.  

F-14 

  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Leases 

The Company determines if an arrangement is a lease at inception. Operating leases are included in operating lease 
right of use (“ROU”) assets and current and non-current operating lease liability, in the consolidated balance sheets. 
Finance leases are included in property and equipment, net, other accrued liabilities and other liabilities in the 
consolidated balance sheets. 

ROU assets represent the Company's right to use an underlying asset for the lease term, and the lease liabilities 
represent the Company's obligation to make lease payments arising from the lease. Operating lease ROU assets and 
operating lease liabilities are recognized based on the present value of the future minimum lease payments over the 
lease term at commencement date. As most of the Company’s leases do not provide an implicit rate, the Company 
uses its estimated incremental borrowing rate based on the information available at commencement date in 
determining the present value of future payments. The operating lease ROU asset also includes any lease payments 
made and excludes lease incentives and initial direct costs incurred. Lease terms may include options to extend or 
terminate the lease when it is reasonably certain that the Company will exercise that option. Lease expense for 
minimum lease payments is recognized on a straight-line basis over the lease term, with variable lease payments 
recognized in the periods in which they are incurred. 

The Company has lease agreements with lease and non-lease components. For all leases with non-lease 
components the Company accounts for the lease and non-lease components as a single lease component. 

Property and Equipment, Net 

Property and equipment is carried at cost less accumulated depreciation. Leasehold improvements are amortized on 
a straight-line basis over the estimated useful life of the asset, or the lease term, whichever is shorter. Software 
development costs incurred for internal use projects are capitalized and, once placed in service, amortized using the 
straight-line method over the estimated useful life, generally three to seven years. All other property and equipment is 
depreciated or amortized on a straight-line basis over the estimated useful lives of three to ten years. 

Impairment of Long-Lived Assets 

Long-lived assets include property, equipment, ROU assets and software developed or obtained for internal use. In 
accordance with Accounting Standard Codification 360, Property, Plant and Equipment (“ASC 360”), management 
reviews the Company’s recorded long-lived assets for impairment annually or whenever events or changes in 
circumstances indicate that the carrying amount of an asset may not be fully recoverable. Events relating to 
recoverability may include significant unfavorable changes in business conditions, recurring losses, or a forecasted 
inability to achieve break-even operating results over an extended period. The Company determines the extent to 
which an asset may be impaired based upon its expectation of the asset’s future usability, as well as on a reasonable 
assurance that the future cash flows associated with the asset will be in excess of its carrying amount. If the total of 
the expected undiscounted future cash flows is less than the carrying amount of the asset, a loss is recognized for 
the difference between fair value and the carrying value of the asset. During fiscal 2020, the Company decided that it 
would exit 16 office leases as part of the integration of the acquisition of Miller Heiman Group, AchieveForum and 
Strategy Execution (“Acquired Companies”). This resulted in an impairment charge of the ROU asset of $2.3 million 
and an impairment charge of leasehold improvements and furniture and fixtures of $0.4 million, both recorded in the 
consolidated statements of income in general and administrative expenses. In both fiscal 2019 and 2018, there were 
no such impairment charges recorded. 

Goodwill and Intangible Assets 

Goodwill represents the excess of the purchase price over the fair value of assets acquired. The goodwill impairment 
test compares the fair value of a reporting unit with its carrying amount, including goodwill. If the carrying amount of a 
reporting unit exceeds its fair value, goodwill of the reporting unit would be considered impaired. To measure the 
amount of the impairment loss, the implied fair value of a reporting unit’s goodwill is compared to the carrying amount 
of that goodwill. The implied fair value of goodwill is determined in the same manner as the amount of goodwill 
recognized in a business combination. If the carrying amount of a reporting unit’s goodwill exceeds the implied fair 
value of that goodwill, an impairment loss is recognized in an amount equal to that excess. For each of these tests, 
the fair value of each of the Company’s reporting units is determined using a combination of valuation techniques, 
including a discounted cash flow methodology. To corroborate the discounted cash flow analysis performed at each 
reporting unit, a market approach is utilized using observable market data such as comparable companies in similar 
lines of business that are publicly traded or which are part of a public or private transaction (to the extent available). 
The Company performs an impairment test annually as of January 31, or more frequently if impairment indicators 
arise. The qualitative test performed as of January 31, 2020 did not indicate any impairment.  

F-15 

  
 
  
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

During the fourth quarter of fiscal 2020, the rapid and severe impacts of the global coronavirus pandemic (“COVID-
19”), and more specifically the need to support global social distancing efforts, mitigating the spread of the virus, and 
complying with restrictions put in place by various governmental entities, led to a decline for our products and 
services. These actions have a material impact on our business. Therefore, we performed a quantitative review as of 
March 31, 2020, to assess whether these actions caused the fair value of any of our reporting units to fall below its 
carrying value. This quantitative review included sensitivity analyses of each reporting unit’s discounted cash flow 
models considering updated discount rates, financial results and forecasts, market multiples and terminal value 
revenue growth rates. While fair value exceeded carrying value for all reporting units the excess of the fair value over 
carrying value of the Consulting segment had the smallest buffer. As of April 30, 2020, goodwill in the Consulting 
segment was $173.0 million. The conclusion for all reporting units was that no impairment existed as of March 31, 
2020. As of April 30, 2020, there were no further indicators of impairment with respect to the Company’s goodwill. We 
are unable to predict how long COVID-19 will impact our operations or what additional restrictions may be imposed 
by governments in the regions the Company operates. Significant variations from current expectations could impact 
future assessments and result in an impairment charge. 

Intangible assets primarily consist of customer lists, non-compete agreements, proprietary databases and IP. 
Intangible assets are recorded at their estimated fair value at the date of acquisition and are amortized in a pattern in 
which the asset is consumed if that pattern can be reliably determined, or using the straight-line method over their 
estimated useful lives, which range from one to 24 years. For intangible assets subject to amortization, an impairment 
loss is recognized if the carrying amount of the intangible assets is not recoverable and exceeds fair value. The 
carrying amount of the intangible assets is considered not recoverable if it exceeds the sum of the undiscounted cash 
flows expected to result from use of the asset. As noted above COVID-19 impacted the Company’s fourth quarter 
business and will impact the business going forward. The Company reviewed its intangible assets and noted no 
impairment as of April 30, 2020. As of April 30, 2019, there were no further indicators of impairment with respect to 
the Company’s intangible assets. 

On June 12, 2018, the Company’s Board of Directors voted to approve a plan to go to market under a single, master 
brand architecture and to simplify the Company’s organizational structure by eliminating and/or consolidating certain 
legal entities and implementing a rebranding of the Company to offer the Company’s current products and services 
using the “Korn Ferry” name, branding and trademarks. As a result, the Company discontinued the use of all sub-
brands. Two of the Company’s former sub-brands, Hay Group and Lominger, came to Korn Ferry through 
acquisitions. In connection with the accounting for these acquisitions, $106.6 million of the purchase price was 
allocated to indefinite-lived tradename intangible assets. As a result of the decision to discontinue their use, the 
Company took a non-cash intangible asset write-off of $106.6 million in fiscal 2019, recorded in general and 
administrative expenses in the consolidated statement of income. 

Compensation and Benefits Expense 

Compensation and benefits expense in the accompanying consolidated statements of income consist of 
compensation and benefits paid to consultants (employees who originate business), executive officers and 
administrative and support personnel. The most significant portions of this expense are salaries and the amounts 
paid under the annual performance-related bonus plan to employees. The portion of the expense applicable to 
salaries is comprised of amounts earned by employees during a reporting period. The portion of the expenses 
applicable to annual performance-related bonuses refers to the Company’s annual employee performance-related 
bonus with respect to a fiscal year, the amount of which is communicated and paid to each eligible employee 
following the completion of the fiscal year.  

Each quarter, management makes its best estimate of its annual performance-related bonuses, which requires 
management to, among other things, project annual consultant productivity (as measured by engagement fees billed 
and collected by executive search consultants and revenue and other performance/profitability metrics for Consulting, 
Digital and RPO & Professional Search consultants), the level of engagements referred by a consultant in one line of 
business to a different line of business, and Company performance, including profitability, competitive forces and 
future economic conditions and their impact on the Company’s results. At the end of each fiscal year, annual 
performance related bonuses take into account final individual consultant productivity (including referred work), 
Company/line of business results including profitability, the achievement of strategic objectives, the results of 
individual performance appraisals, and the current economic landscape. Accordingly, each quarter the Company 
reevaluates the assumptions used to estimate annual performance related bonus liability and adjusts the carrying 
amount of the liability recorded on the consolidated balance sheet and reports any changes in the estimate in current 
operations.  

F-16 

  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Because annual performance-based bonuses are communicated and paid only after the Company reports its full 
fiscal year results, actual performance-based bonus payments may differ from the prior year’s estimate. Such 
changes in the bonus estimate historically have been immaterial and are recorded in current operations in the period 
in which they are determined. The performance-related bonus expense was $197.1 million, $257.3 million and $220.4 
million for the years ended April 30, 2020, 2019 and 2018, respectively, included in compensation and benefits 
expense in the consolidated statements of income.  

Other expenses included in compensation and benefits expense are due to changes in deferred compensation and 
pension plan liabilities, changes in cash surrender value (“CSV”) of company-owned life insurance (“COLI”) contracts, 
amortization of stock based compensation awards, payroll taxes and employee insurance benefits. Unearned 
compensation on the consolidated balance sheets includes long-term retention awards that are generally amortized 
over four-to-five years. 

Deferred Compensation and Pension Plans 

For financial accounting purposes, the Company estimates the present value of the future benefits payable under the 
deferred compensation and pension plans as of the estimated payment commencement date. The Company also 
estimates the remaining number of years a participant will be employed by the Company. Then, each year during the 
period of estimated employment, the Company accrues a liability and recognizes expense for a portion of the future 
benefit using the unit credit cost method for the Senior Executive Incentive Plan (“SEIP”), Wealth Accumulation Plan 
(“WAP”), Enhanced Wealth Accumulation Plan (“EWAP”) and Worldwide Executive Benefit Plan (“WEB”) and the 
pension plan acquired under Hay Group, while the medical and life insurance plan and Long Term Performance Unit 
Plan (“LTPU Plan”) uses the projected unit credit cost method. The amounts charged to operations are made up of 
service and interest costs and the expected return on plan assets. Actuarial gains and losses are initially recorded in 
accumulated other comprehensive income (loss). The actuarial gains/losses included in accumulated other 
comprehensive income are amortized to the consolidated statements of income, if at the beginning of the year, the 
amount exceeds 10% of the greater of the projected benefit obligation and market-related plan assets. The 
amortization included in periodic benefit cost is divided by the average remaining service of inactive plan participants, 
or the period for which benefits will be paid, if shorter. The expected return on plan assets takes into account the 
current fair value of plan assets and reflects the Company’s estimate for trust asset returns given the current asset 
allocation and any expected changes to the asset allocation and current and future market conditions. 

In calculating the accrual for future benefit payments, management has made assumptions regarding employee 
turnover, participant vesting, violation of non-competition provisions and the discount rate. Management periodically 
reevaluates all assumptions. If assumptions change in future reporting periods, the changes may impact the 
measurement and recognition of benefit liabilities and related compensation expense. 

Executive Capital Accumulation Plan 

The Company, under the ECAP, makes discretionary contributions and such contributions may be granted to key 
employees annually based on the employee’s performance. Certain key management may also receive Company 
contributions upon commencement of employment. The Company amortizes these contributions on a straight-line 
basis as they vest, generally over a four to five-year period. The amounts that are expected to be paid to employees 
over the next 12 months are classified as a current liability included in compensation and benefits payable in the 
accompanying consolidated balance sheets. 

The ECAP is accounted for whereby the changes in the fair value of the vested amounts owed to the participants are 
adjusted with a corresponding charge (or credit) to compensation and benefits costs. 

Cash Surrender Value of Life Insurance 

The Company purchased COLI policies or contracts insuring the lives of certain employees eligible to participate in 
certain of the deferred compensation and pension plans as a means of funding benefits under such plans. The 
Company purchased both fixed and variable life insurance contracts and does not purchase “split-dollar” life 
insurance policy contracts. The Company only holds contracts or policies that provide for a fixed or guaranteed rate 
of return. The CSV of these COLI contracts are carried at the amounts that would be realized if the contract were 
surrendered at the balance sheet date, net of the outstanding loans from the insurer. The Company has the intention 
and ability to continue to hold these COLI policies and contracts. Additionally, the loans secured by the policies do not 
have any scheduled payment terms and the Company also does not intend to repay the loans outstanding on these 
policies until death benefits under the policy have been realized. Accordingly, the investment in COLI is classified as 
long-term in the accompanying consolidated balance sheets.  

F-17 

  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

The change in the CSV of COLI contracts, net of insurance premiums paid and gains realized, is reported net in 
compensation and benefits expense. As of April 30, 2020 and 2019, the Company held contracts with net CSV of 
$146.4 million and $126.0 million, respectively. If the issuing insurance companies were to become insolvent, the 
Company would be considered a general creditor; therefore, these assets are subject to credit risk. Management, 
together with its outside advisors, routinely monitors the claims paying abilities of these insurance companies.  

Restructuring Charges, Net  

The Company accounts for its restructuring charges as a liability when the obligations are incurred and records such 
charges at fair value. Changes in the estimates of the restructuring charges are recorded in the period the change is 
determined. 

Stock-Based Compensation 

The Company has employee compensation plans under which various types of stock-based instruments are granted. 
These instruments principally include restricted stock units, restricted stock and an Employee Stock Purchase Plan 
(“ESPP”). The Company recognizes compensation expense related to restricted stock units, restricted stock and the 
estimated fair value of stock purchases under the ESPP on a straight-line basis over the service period for the entire 
award.  

Translation of Foreign Currencies 

Generally, financial results of the Company’s foreign subsidiaries are measured in their local currencies. Assets and 
liabilities are translated into U.S. dollars at exchange rates in effect at the balance sheet date, while revenue and 
expenses are translated at weighted-average exchange rates during the fiscal year. Resulting translation adjustments 
are recorded as a component of accumulated comprehensive income. Gains and losses from foreign currency 
transactions of the Company’s foreign subsidiaries and the translation of the financial results of subsidiaries operating 
in highly inflationary economies are included in general and administrative expense in the period incurred. During 
fiscal 2020, 2019 and 2018, the Company recorded foreign currency losses of $4.1 million, $1.7 million and $3.3 
million respectively, in general and administrative expenses in the consolidated statements of income. 

Income Taxes  

There are two components of income tax expense: current and deferred. Current income tax expense (benefit) 
approximates taxes to be paid or refunded for the current period. Deferred income tax expense (benefit) results from 
changes in deferred tax assets and liabilities between periods. These gross deferred tax assets and liabilities 
represent decreases or increases in taxes expected to be paid in the future because of future reversals of temporary 
differences in the basis of assets and liabilities as measured by tax laws and their basis as reported in the 
consolidated financial statements. Deferred tax assets are also recognized for tax attributes such as net operating 
loss carryforwards and tax credit carryforwards. Deferred tax assets and deferred tax liabilities are presented net on 
the consolidated balance sheets by tax jurisdiction. Valuation allowances are then recorded to reduce deferred tax 
assets to the amounts management concludes are more likely than not to be realized.  

Income tax benefits are recognized and measured based upon a two-step model: (1) a tax position must be more-
likely-than-not to be sustained based solely on its technical merits in order to be recognized and (2) the benefit is 
measured as the largest dollar amount of that position that is more-likely-than-not to be sustained upon settlement. 
The difference between the benefit recognized for a position and the tax benefit claimed on a tax return is referred to 
as an unrecognized tax benefit. The Company records income tax-related interest and penalties within income tax 
expense. 

Concentration of Credit Risk 

Financial instruments that potentially subject the Company to concentrations of credit risk consist principally of cash, 
cash equivalents, investments, foreign currency forward contracts, receivables due from clients and net CSV due 
from insurance companies, which are discussed above. Cash equivalents include investments in money market 
securities, commercial papers and corporate notes/bonds while investments include mutual funds, commercial 
papers and corporate notes/bonds. Investments are diversified throughout many industries and geographic regions. 
The Company conducts periodic reviews of its customers’ financial condition and customer payment practices to 
minimize collection risk on accounts receivable. At April 30, 2020 and 2019, the Company had no other significant 
credit concentrations. 

F-18 

  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Reclassifications 

Certain reclassifications have been made to the amounts in prior periods in order to conform to the current period’s 
presentation.  

Recently Adopted Accounting Standards 

In February 2016, the Financial Accounting Standards Board (“FASB”) issued guidance (Accounting Standard 
Codification 842 – Leases) on accounting for leases that generally requires all leases to be recognized on the 
consolidated balance sheet. The guidance is effective for fiscal years beginning after December 15, 2018. On July 
30, 2018, the FASB issued an amendment that allows entities to apply the provisions at the effective date without 
adjusting comparative periods. The Company adopted this guidance as of May 1, 2019 using a modified retrospective 
approach without restatement of comparative periods. As such, periods prior to the date of adoption are presented in 
accordance with Accounting Standard Codification 840 - Leases. The FASB also issued subsequent related 
Accounting Standards Updates (“ASUs”), which detail amendments to the ASU, implementation considerations, 
narrow-scope improvements and practical expedients. The Company elected to apply the group of practical 
expedients which allows the Company to carry forward its identification of contracts that are or contain leases, its 
historical lease classification and its initial direct costs for existing leases. The Company has also elected to combine 
lease and non-lease components for all asset classes and recognize leases with an initial term of 12 months or less 
on a straight-line basis without recognizing a ROU asset or operating lease liability.  

The adoption of this standard had a material impact on the consolidated balance sheet as of May 1, 2019 due to the 
recognition of ROU assets and operating lease liabilities, but an immaterial impact on the Company’s consolidated 
statements of income, consolidated statements of comprehensive income, consolidated statements of stockholders’ 
equity, and consolidated statements of cash flows. Upon adoption the Company recognized total ROU assets of 
$236.1 million with a corresponding liability of $272.3 million. The ROU asset balance was adjusted by the 
reclassification of pre-existing prepaid expenses and other assets and deferred rent balances of $5.1 million and 
$41.3 million, respectively.  

In August 2017, the FASB issued guidance amending and simplifying accounting for hedging activities. The guidance 
refined and expanded strategies that qualify for hedge accounting and simplified the application of hedge accounting 
in certain situations. The guidance is effective for fiscal years beginning after December 15, 2018. The Company 
adopted this guidance as of May 1, 2019. The adoption of this guidance did not have an impact on the consolidated 
financial statements. 

Recently Proposed Accounting Standards - Not Yet Adopted 

In June 2016, the FASB issued guidance on accounting for measurement of credit losses on financial Instruments, 
which amends the impairment model by requiring entities to use a forward-looking approach based on expected 
losses to estimate credit losses on certain types of financial instruments, including trade receivables. The standard is 
effective for fiscal years beginning after December 15, 2019. The Company will adopt this guidance in its fiscal year 
beginning May 1, 2020. The adoption of this guidance is not anticipated to have a material impact on the consolidated 
financial statements. 

In January 2017, the FASB issued guidance simplifying the test for goodwill impairment. The new guidance simplifies 
the test for goodwill impairment by removing Step 2 from the goodwill impairment test. Companies will now perform 
the goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount, recognizing an 
impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value not to exceed 
the total amount of goodwill allocated to that reporting unit. An entity still has the option to perform the qualitative 
assessment for a reporting unit to determine if the quantitative impairment test is necessary. The amendments of this 
standard are effective for goodwill impairment tests in fiscal years beginning after December 15, 2019, with early 
adoption permitted for goodwill impairment tests performed after January 1, 2017. The Company will adopt this 
guidance in its fiscal year beginning May 1, 2020. The adoption of this guidance is not anticipated to have a material 
impact on the consolidated financial statements. 

F-19 

  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

In August 2018, the FASB issued guidance amending the disclosure requirements for fair value measurements. The 
amendment removes and modifies disclosures that are currently required and adds additional disclosures that are 
deemed relevant. The amendments of this standard are effective for fiscal years beginning after December 15, 2019. 
The Company will adopt this guidance in its fiscal year beginning May 1, 2020. The Company is currently evaluating 
the impact of adopting this guidance and doesn’t anticipate the guidance to have a material impact on the 
consolidated financial statements. 

In August 2018, the FASB issued guidance amending accounting for internal-use software. The new guidance will 
align the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service 
contract with developing or obtaining internal-use software. The amendments of this standard are effective for fiscal 
years beginning after December 15, 2019 with early adoption permitted. The Company will adopt this guidance in its 
fiscal year beginning May 1, 2020. The adoption of this guidance is not anticipated to have a material impact on the 
consolidated financial statements. 

In December 2019, the FASB issued guidance on Simplifying the Accounting for Income Taxes. This update 
eliminates certain exceptions related to the approach for intra-period tax allocation, the methodology for calculating 
income taxes in an interim period and the recognition of deferred tax liabilities for outside basis differences. The 
update also simplifies aspects of the accounting for franchise taxes and enacted changes in tax laws or rates and 
clarifies the accounting for transactions that result in a step-up in the tax basis of goodwill. The amendments of this 
standard are effective for fiscal year beginning after December 15, 2020, with early adoption permitted. The Company 
will adopt this guidance in its fiscal year beginning May 1, 2021. The adoption of this guidance is not anticipated to 
have a material impact on the consolidated financial statements. 

2. Basic and Diluted Earnings Per Share 

Accounting Standards Codification 260, Earnings Per Share, requires companies to treat unvested share-based 
payment awards that have non-forfeitable rights to dividends prior to vesting as a separate class of securities in 
calculating earnings per share. The Company has granted and expects to continue to grant to certain employees 
under its restricted stock agreements, grants that contain non-forfeitable rights to dividends. Such grants are 
considered participating securities. Therefore, the Company is required to apply the two-class method in calculating 
earnings per share. The two-class method of computing earnings per share is an earnings allocation formula that 
determines earnings per share for each class of common stock and participating security according to dividends 
declared (or accumulated) and participation rights in undistributed earnings. The dilutive effect of participating 
securities is calculated using the more dilutive of the treasury method or the two-class method. 

Basic earnings per common share was computed using the two-class method by dividing basic net earnings 
attributable to common stockholders by the weighted-average number of common shares outstanding. Diluted 
earnings per common share was computed using the two-class method by dividing diluted net earnings attributable to 
common stockholders by the weighted-average number of common shares outstanding plus dilutive common 
equivalent shares. Dilutive common equivalent shares include all in-the-money outstanding options or other contracts 
to issue common stock as if they were exercised or converted. Financial instruments that are not in the form of 
common stock, but when converted into common stock increase earnings per share, are anti-dilutive and are not 
included in the computation of diluted earnings per share. 

During fiscal 2020, 2019 and 2018, restricted stock awards of 0.7 million shares, 0.6 million shares and 0.6 million 
shares, respectively, were outstanding but not included in the computation of diluted earnings per share because they 
were anti-dilutive. 

F-20 

  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

The following table summarizes basic and diluted earnings per common share attributable to common stockholders: 

Net income attributable to Korn Ferry 

Less: distributed and undistributed earnings to nonvested restricted 
stockholders 

Basic net earnings attributable to common stockholders

Add: undistributed earnings to nonvested restricted stockholders
Less: reallocation of undistributed earnings to nonvested restricted 
stockholders 

Diluted net earnings attributable to common stockholders

Weighted-average common shares outstanding:

Basic weighted-average number of common shares outstanding

Effect of dilutive securities: 

Restricted stock 
ESPP 
Stock options 

Diluted weighted-average number of common shares outstanding

Net earnings per common share: 

Basic earnings per share 

Diluted earnings per share 

3. Comprehensive Income 

$

$

$

$

2020

Year Ended April 30, 
2019 
(in thousands, except per share data)
104,946

102,651      $ 

$

2018

133,779

1,140
103,806
901

1,066        
101,585        
831        

894
103,813

$

820        
101,596      $ 

1,426
132,353
1,187

1,169
132,371

54,342

367
58
—
54,767

55,311        

55,426

750        
34        
1        
56,096        

822
5
1
56,254

1.91

1.90

$

$

1.84      $ 

1.81      $ 

2.39

2.35  

Comprehensive income is comprised of net income and all changes to stockholders’ equity, except those changes 
resulting from investments by stockholders (changes in paid-in capital) and distributions to stockholders (dividends) 
and is reported in the accompanying consolidated statements of comprehensive income. Accumulated other 
comprehensive income (loss), net of taxes, is recorded as a component of stockholders’ equity. 

The components of accumulated other comprehensive income (loss) were as follows: 

Foreign currency translation adjustments 
Deferred compensation and pension plan adjustments, net of taxes
Marketable securities unrealized gain, net of tax 
Interest rate swap unrealized gain, net of taxes 
Accumulated other comprehensive loss, net 

April 30, 

2020 

2019

(in thousands) 

$

$

(83,652 )    $ 
(23,554 )      
34        
—        
(107,172 )    $ 

(60,270)
(16,838)
—
456
(76,652)

F-21 

  
 
 
  
  
    
  
  
        
        
        
  
        
        
 
 
  
  
    
  
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

The following table summarizes the changes in each component of accumulated other comprehensive income (loss): 

Balance as of May 1, 2017 
Unrealized gains arising during the period 
Reclassification of realized net losses to net income
Balance as of April 30, 2018 
Unrealized losses arising during the period 
Reclassification of realized net losses (gains) to net 
income 
Effect of adoption of accounting standard 
Balance as of April 30, 2019 
Unrealized (losses) gains arising during the period
Reclassification of realized net losses (gains) to net 
income 
Balance as of April 30, 2020 

Foreign 
Currency 
Translation

Deferred 
Compensation
and Pension
Plan (1)

Unrealized 
Gain on 
Marketable 
Securities
(in thousands)

Unrealized 
(Losses) 
Gains on 
Interest Rate 
Swap (2) 

Accumulated 
Other 
Comprehensive
Income (Loss)

$

(55,359) $
22,960
—
(32,399)
(27,871)

—
—
(60,270)
(23,382)

(15,127 ) $
4,813
1,241
(9,073 )
(6,461 )

1,092
(2,396 )
(16,838 )
(8,883 )

— $
—
—
—
—

—
—
—
37

(578 )  $ 
1,465      
450      
1,337      
(800 )    

(280 )    
199      
456      
(678 )    

(71,064)
29,238
1,691
(40,135)
(35,132)

812
(2,197)
(76,652)
(32,906)

—

$

(83,652) $

2,167
(23,554 ) $

(3)
34 $

222      
—    $ 

2,386
(107,172)

(1)  The tax effects on unrealized (losses) gains were $(3.1) million, $(2.3) million and $2.5 million as of April 30, 2020, 2019 and 

2018, respectively. The tax effects on reclassifications of realized net losses were $0.8 million, $0.4 million and $0.8 million as 
of April 30, 2020, 2019 and 2018, respectively. 

(2)  The tax effects on unrealized (losses) gains were $(0.2) million, $(0.3) million and $0.8 million as of April 30, 2020, 2019 and 

2018, respectively. The tax effect on the reclassification of realized net (losses) gains to net income was $(0.1) million, $0.1 
million and $(0.3) million as of April 30, 2020 2019 and 2018, respectively. 

4. Employee Stock Plans 

Stock-Based Compensation 

The following table summarizes the components of stock-based compensation expense recognized in the Company’s 
consolidated statements of income for the periods indicated: 

Restricted stock 
ESPP 

Total stock-based compensation expense, pre-tax
Tax benefit from stock-based compensation expense

Total stock-based compensation expense, net of tax

Stock Incentive Plan 

$

$

2020

Year Ended April 30, 
2019 
(in thousands) 
$

21,495
1,323
22,818
(6,642)
16,176

$

22,063      $ 
1,322        
23,385        
(5,155 )      
18,230      $ 

2018

20,282
1,187
21,469
(7,319 )
14,150  

At the Company’s 2019 Annual Meeting of Stockholders, held on October 3, 2019, the Company’s stockholders 
approved an amendment and restatement to the Korn Ferry Amended and Restated 2008 Stock Incentive Plan (the 
2019 amendment and restatement being the “Fourth A&R 2008 Plan”), which, among other things, eliminated the 
fungible share counting provision and decreased the total number of shares of the Company’s common stock 
available for stock-based awards by 2,141,807 shares, leaving 3,600,000 shares available for issuance, subject to 
certain changes in the Company’s capital structure and other extraordinary events. The Fourth A&R 2008 Plan was 
also amended to generally require a minimum one-year vesting for all future awards, and provides for the grant of 
awards to eligible participants, designated as either nonqualified or incentive stock options, restricted stock and 
restricted stock units, any of which are market-based, and incentive bonuses, which may be paid in cash or stock or a 
combination thereof. 

F-22 

  
 
 
 
  
   
  
     
 
 
 
  
  
    
  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Restricted Stock 

The Company grants time-based restricted stock awards to executive officers and other senior employees generally 
vesting over a four-year period. In addition, certain key management members typically receive time-based restricted 
stock awards upon commencement of employment and may receive them annually in conjunction with the 
Company’s performance review. Time-based restricted stock awards are granted at a price equal to fair value, which 
is determined based on the closing price of the Company’s common stock on the grant date. The Company 
recognizes compensation expense for time-based restricted stock awards on a straight-line basis over the vesting 
period.  

The Company also grants market-based and performance-based restricted stock units to executive officers and other 
senior employees. The market-based units vest after three years depending upon the Company’s total stockholder 
return over the three-year performance period relative to other companies in its selected peer group. The fair value of 
these market-based restricted stock units are determined by using extensive market data that is based on historical 
Company and peer group information. The Company recognizes compensation expense for market-based restricted 
stock units on a straight-line basis over the vesting period.  

Performance-based restricted stock units vest after three years, depending upon the Company meeting certain 
objectives that are set at the time the restricted stock unit is issued. Performance-based restricted stock units are 
granted at a price equal to fair value, which is determined based on the closing price of the Company’s common 
stock on the grant date. At the end of each reporting period, the Company estimates the number of restricted stock 
units expected to vest, based on the probability that certain performance objectives will be met, exceeded, or fall 
below target levels, and the Company takes into account these estimates when calculating the expense for the 
period. As of April 30, 2020 and 2019, no performance-based shares were outstanding. 

Restricted stock activity is summarized below:  

2020

Weighted- 
Average 
Grant Date
Fair Value

Shares 

April 30,
2019

Weighted- 
Average 
Grant Date
Fair Value

Shares

2018 

Weighted- 
Average 
Grant Date
Fair Value

Shares 

(in thousands, except per share data) 

Non-vested, beginning of year     

Granted 
Vested 
Forfeited 

Non-vested, end of year 

1,460      $
608      $
(638 )    $
(65 )    $
1,365      $

38.42
38.38
25.42
33.48
44.59

$
1,730
$
671
(904) $
(37) $
$

1,460

33.45
40.93
36.41
32.26
38.42

1,581      $ 
650      $ 
(431 )    $ 
(70 )    $ 
1,730      $ 

29.74
37.60
26.13
33.26
33.45  

As of April 30, 2020, there were 0.5 million shares outstanding relating to market-based restricted stock units with 
total unrecognized compensation totaling $10.5 million. 

As of April 30, 2020, there was $34.7 million of total unrecognized compensation cost related to all non-vested 
awards of restricted stock, which is expected to be recognized over a weighted-average period of 2.3 years. During 
fiscal 2020 and 2019, 232,618 shares and 356,879 shares of restricted stock totaling $9.0 million and $20.7 million, 
respectively, were repurchased by the Company, at the option of the employee, to pay for taxes related to the vesting 
of restricted stock. 

Employee Stock Purchase Plan 

The Company has an ESPP that, in accordance with Section 423 of the Internal Revenue Code, allows eligible 
employees to authorize payroll deductions of up to 15% of their salary to purchase shares of the Company’s common 
stock at 85% of the fair market price of the common stock on the last day of the enrollment period. Employees may 
not purchase more than $25,000 in stock during any calendar year. The maximum number of shares that may be 
issued under the ESPP is 3.0 million shares. During fiscal 2020, 2019, and 2018, employees purchased 220,161 
shares at $34.90 per share, 169,299 shares at $42.05 per share and 198,749 shares at $31.77 per share, 
respectively. As of April 30, 2020, the ESPP had approximately 0.7 million shares remaining available for future 
issuance. 

F-23 

  
 
 
  
 
  
 
  
 
    
    
  
 
    
    
    
    
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Common Stock 

During fiscal 2020, there were no stock options exercised. During fiscal 2019 and 2018, the Company issued 6,720 
shares and 41,075 shares of common stock, respectively, because of the exercise of stock options, with cash 
proceeds from the exercise of $0.2 million and $0.6 million, respectively.  

During fiscal 2020, 2019 and 2018, the Company repurchased (on the open market or privately negotiated 
transactions) 2,606,861 shares, 809,074 shares and 984,079 shares, respectively, of the Company’s common stock 
for $92.4 million $37.4 million and $33.1 million, respectively. 

5. Financial Instruments 

The following tables show the Company’s financial instruments and balance sheet classification as of April 30, 2020 
and 2019: 

Fair Value Measurement

Balance Sheet Classification

April 30, 2020

   Cost 

Unrealized
Gains

Unrealized
Losses

Fair 
Value

Cash and 
Cash 
Equivalents

(in thousands)

Marketable 
Securities, 

Current     

Marketable 
Securities, 
Non-
current 

Income 
Taxes & 
Other 
Receivables

Changes in Fair Value Recorded in 
Other Comprehensive Income 
Level 2: 

Commercial paper 
Corporate notes/bonds 

  $ 19,132    $ 
     19,181      
Total debt investments    $ 38,313    $ 

39 $
26
65 $

— $ 19,171 $
(19 )
(19 ) $ 38,359 $

19,188

4,785 $
901
5,686 $

14,386    $ 
18,287      
32,673    $ 

—    $
—    
—    $

Changes in Fair Value Recorded in 
Net Income 
Level 1: 

Mutual funds (1) 

Total equity investments     

Cash 
Money market funds 

Level 2: 

Foreign currency forward 
contracts 
Total 

—
—
—

—
—
—
—

$141,412 $
$141,412 $
$611,795 $
71,763

— $
— $
611,795 $
71,763

9,278    $  132,134    $
9,278    $  132,134    $
—    $
—    

—    $ 
—      

2,634
$865,963 $

—

689,244 $

—      

—    
41,951    $  132,134    $

2,634
2,634  

F-24 

  
 
 
  
  
  
  
  
   
   
  
  
    
      
      
    
  
    
      
      
    
      
        
        
   
    
      
      
      
        
    
      
      
        
      
    
      
        
      
        
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Fair Value Measurement

Balance Sheet Classification

April 30, 2019

   Cost 

Unrealized
Gains

Unrealized
Losses

Fair 
Value

Cash and 
Cash 
Equivalents

(in thousands)

Changes in Fair Value Recorded in 
Other Comprehensive Income 
Level 2: 

Marketable 
Securities, 

Current     

Marketable 
Securities, 
Non- 
current 

Income 
Taxes & 
Other 
Receivables

Interest rate swap 

  $ 

—    $ 

619 $

— $

619 $

— $

—    $ 

—    $

619

Changes in Fair Value Recorded in 
Net Income 
Level 1: 

Mutual funds (1) 

Total equity investments    

Cash 
Money market funds 

Level 2: 

Foreign currency forward 
contracts 
Total 

$140,751 $
$140,751 $
$579,998 $
46,362

— $
— $
579,998 $
46,362

8,288    $  132,463    $
8,288    $  132,463    $
—    $
—    

—    $ 
—      

—
—
—
—

99

—

$767,829 $

626,360 $

—      

—    
8,288    $  132,463    $

99
718  

(1)  These investments are held in trust for settlement of the Company’s vested obligations of $124.6 million and $122.3 million as 
of April 30, 2020 and 2019, respectively, under the ECAP (see Note 6 — Deferred Compensation and Retirement Plans). 
Unvested obligations under the deferred compensation plans totaled $21.7 million and $24.6 million as of April 30, 2020 and 
2019, respectively. During fiscal 2020, the fair value of the investments decreased; therefore, the Company recognized loss of 
$1.8 million, which was recorded in other (loss) income, net. During fiscal 2019 and 2018, the fair value of the investments 
increased; therefore, the Company recognized income of $8.1 million, and $10.3 million, respectively, which was recorded in 
other (loss) income, net.   

Investments in marketable securities classified as available-for-sale securities are made based on the Company’s 
investment policy, which restricts the types of investments that can be made. As of April 30, 2020, marketable 
securities classified as available-for-sale consisted of commercial paper and corporate notes/bonds for which market 
prices for similar assets are readily available. Investments that have an original maturity of 90 days or less and are 
considered highly liquid investments are classified as cash equivalents. As of April 30, 2020, available-for-sale 
marketable securities had remaining maturities ranging from one to twelve months. During fiscal 2020, there were 
$4.8 million in sales/maturities of available-for-sale marketable securities. Investments in marketable securities that 
are held in trust for settlement of the Company’s vested obligations under the ECAP are equity securities and are 
based upon the investment selections the employee elects from a pre-determined set of securities in the ECAP and 
the Company invests in equity securities to mirror these elections. As of April 30, 2020 and 2019, the Company’s 
investments in equity securities consisted of mutual funds for which market prices are readily available. Unrealized 
loss that relates to equity securities still held as of  April 30, 2020 and 2019 was $8.2 million and $4.7 million, 
respectively. Unrealized gains that relates to equity securities still held as April 30, 2018 was $3.9 million. 

Designated Derivatives - Interest Rate Swap Agreement 

In March 2017, the Company entered into an interest rate swap contract with a notional amount of $129.8 million to 
hedge the variability to changes in cash flows attributable to interest rate risks caused by changes in interest rates 
related to its variable rate debt. The interest rate swap agreement locked the interest rates on a portion of the debt 
outstanding at 1.919%, exclusive of the credit spread on the debt. The Company designated the swap as a cash flow 
hedge. On December 16, 2019, in conjunction with the payoff of the credit facility, the Company terminated the 
interest rate swap and recorded $0.5 million in interest expense, net.    

F-25 

  
 
 
  
  
  
  
  
   
   
  
  
   
      
      
    
  
   
      
      
    
   
      
      
    
   
      
      
   
      
   
      
   
      
      
    
   
      
      
        
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

The fair value of the derivative designated as a cash flow hedge instrument is as follows:  

Derivative asset: 

Interest rate swap contract 

April 30, 

2020 

2019

(in thousands) 

$

—      $ 

619  

During fiscal 2020, 2019 and 2018, the Company recognized the following gains and losses on the interest rate swap: 

2020

Year Ended April 30,
2019 
(in thousands) 

2018

(Losses) gains recognized in other comprehensive income (net of tax effects of 
$(238), $(281), and $828, respectively) 
(Losses) gains reclassified from accumulated other comprehensive income into 
interest (expense) income, net 

$

$

(678)

 $ 

(800 ) 

 $

1,465

(297)

 $ 

376   

 $

(730 )

The cash flows related to interest rate swap contracts are included in net cash provided by operating activities. 

Foreign Currency Forward Contracts Not Designated as Hedges 

The fair value of derivatives not designated as hedge instruments are as follows:  

Derivative assets: 

Foreign currency forward contracts 

Derivative liabilities: 

Foreign currency forward contracts 

April 30, 

2020

2019

(in thousands) 

$

$

3,034      $ 

400      $ 

821

722  

As of April 30, 2020, the total notional amounts of the forward contracts purchased and sold were $91.2 million and 
$41.8 million, respectively. As of April 30, 2019, the total notional amounts of the forward contracts purchased and 
sold were $51.4 million and $40.0 million, respectively. The Company recognizes forward contracts as a net asset or 
net liability on the consolidated balance sheets as such contracts are covered by master netting agreements. During 
fiscal 2020 and 2018, the Company incurred losses of $0.3 million and $3.7 million, respectively, related to forward 
contracts which is recorded in general and administrative expenses in the accompanying consolidated statements of 
income. These foreign currency losses offset foreign currency gains that result from transactions denominated in a 
currency other than the Company’s functional currency. During fiscal 2019, the Company incurred gains of $1.2 
million, related to forward contracts which is recorded in general and administrative expenses in the accompanying 
consolidated statements of income. These foreign currency gains offset foreign currency losses that result from 
transactions denominated in a currency other than the Company’s functional currency. The cash flows related to 
foreign currency forward contracts are included in cash flows from operating activities.  

6. Deferred Compensation and Retirement Plans 

The  Company  has  several  deferred  compensation  and  retirement  plans  for  eligible  consultants  and  vice  presidents 
that provide defined benefits to participants based on the deferral of current compensation or contributions made by 
the Company subject to vesting and retirement or termination provisions. 

F-26 

  
 
 
  
  
    
  
        
 
 
  
  
     
  
  
  
 
  
  
     
  
        
        
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

The total benefit obligations for these plans were as follows: 

Deferred compensation and pension plans 
Medical and Life Insurance plan 
International retirement plans 
Executive Capital Accumulation Plan 

Total benefit obligation 
Less: current portion of benefit obligation 
Non-current benefit obligation 

Deferred Compensation and Pension Plans 

Year Ended April 30,

2020 

2019

(in thousands) 

156,586      $ 
7,527        
14,851        
129,315        
308,279        
(19,143 )      
289,136      $ 

123,238
7,310
14,744
130,161
275,453
(17,818)
257,635  

$

$

The EWAP was established in fiscal 1994, which replaced the WAP. Certain vice presidents elected to participate in 
a “deferral unit” that required the participant to contribute a portion of their compensation for an eight year period, or 
in some cases, make an after-tax contribution, in return for defined benefit payments from the Company over a fifteen 
year period at retirement age of 65 or later. Participants were able to acquire additional “deferral units” every five 
years. Vice presidents who did not choose to roll over their WAP units into the EWAP continue to be covered under 
the earlier version in which participants generally vest and commence receipt of benefit payments at retirement age 
of 65. In June 2003, the Company amended the EWAP and WAP, so as not to allow new participants or the purchase 
of additional deferral units by existing participants. 

In conjunction with the acquisition of Hay Group, the Company acquired multiple pension and savings plans covering 
certain of its employees worldwide. Among these plans is a defined benefit pension plan for certain employees in the 
U.S. The assets of this plan are held separately from the assets of the sponsors in self-administered funds. The plan 
is funded consistent with local statutory requirements. In response to the impact of COVID-19, the Company will take 
advantage of the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act’). Under the CARES Act, 
minimum required contributions for Hay qualified pension plans, including quarterly contributions, that are otherwise 
due during calendar year 2020 are instead deferred until January 1, 2021. 

On July 8, 2016, the Company established the LTPU Plan in order to promote the success of the Company by 
providing a select group of management and highly compensated employees with nonqualified supplemental 
retirement benefits as an additional means to attract, motivate and retain such employees. A unit award has a base 
value of $50,000 for the purpose of determining the payment that would be made upon early termination for a partially 
vested unit award. The units vest 25% on each anniversary date with the unit becoming fully vested on the fourth 
anniversary of the grant date, subject to the participant’s continued service as of each anniversary date. Each vested 
unit award will pay out an annual benefit of $25,000 for each of five years commencing on the seventh anniversary of 
the grant date. 

F-27 

  
 
 
  
  
    
  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Deferred Compensation and Pension Plans 

The following tables reconcile the benefit obligation for the deferred compensation plans: 

Change in benefit obligation: 
Benefit obligation, beginning of year 
Service cost 
Interest cost 
Actuarial loss 
Administrative expenses paid 
Benefits paid from plan assets (1) 
Benefits paid from cash 
Plan amendment 

Benefit obligation, end of year 

Change in fair value of plan assets: 
Fair value of plan assets, beginning of year 
Actual return on plan assets 
Benefits paid from plan assets (1) 
Administrative expenses paid 
Employer contributions 
Fair value of plan assets, end of year 

Funded status and balance, end of year (2) 

Current liability 
Non-current liability 
Total liability 

Plan Assets - weighted-average asset allocation:
Debt securities 
Equity securities 
Other 

Total 

$

$

$

$

Year Ended April 30,

2020 

2019

(in thousands) 

148,369       $ 
24,939         
5,433         
13,427         
(155 )       
(3,932 )       
(6,652 )       
(608 )       
180,821         

25,131         
2,726         
(3,932 )       
(155 )       
465         
24,235         

126,494
17,281
5,044
7,803
(272)
(1,877)
(6,104)
—
148,369

26,090
1,160
(1,877)
(272)
30
25,131

(156,586 )     $ 

(123,238)

8,887       $ 
147,699         
156,586       $ 

8,331
114,907
123,238

43 %      
56 %      
1 %      
100 %      

54%
45%
1%
100%

(1)  The Company amended the Hay Group qualified plan in fiscal 2020 to allow participants that have yet not received benefits to 
elect a lump-sum payment rather than an annuity payment.  As a result of this plan amendment the benefits paid from plan 
assets include $2.0 million in payments related to participants making this election. The plan amendment also reduced the 
Company’s benefit obligation by $0.6 million against other comprehensive income.  

(2)  The Company purchased COLI contracts insuring the lives of certain employees eligible to participate in the deferred 

compensation and pension plans as a means of funding benefits under such plans. As of April 30, 2020 and 2019, the 
Company held contracts with gross CSV of $238.7 million and $219.2 million, offset by outstanding policy loans of $92.3 million 
and $93.2 million, respectively. 

F-28 

  
 
 
  
  
     
  
         
  
         
         
  
         
  
         
  
         
         
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Significant changes affecting pension benefit obligations in fiscal 2020 compared to fiscal 2019 primarily included 
actuarial loss in 2020 due to a decrease in discount rates, partially offset by an update of census data and change in 
the mortality assumption that affect the assumptions used to value liabilities. The mortality assumption reflects a 
change from the use of the MP-2018 improvement scale to MP-2019 improvement scale, a change from RP-2006 
base mortality table to Pri-2012 base mortality, and a change from the use of “top quartile” to white-collar base tables 
for some of our plans. The fair value measurements of the defined benefit plan assets fall within the following levels 
of the fair value hierarchy as of April 30, 2020 and 2019: 

Level 1

Level 2

Level 3 

Total

(in thousands) 

April 30, 2020: 
Mutual funds 
Money market funds 

Total 

April 30, 2019: 
Mutual funds 
Money market funds 

Total 

$

$

$

$

— $

194
194

$

— $

200
200

$

24,041

$ 
—  
$ 

24,041

24,931

$ 
—  
$ 

24,931

—      $
—        
—      $

24,041
194
24,235

—      $
—        
—      $

24,931
200
25,131  

Plan assets are invested in various asset classes that are expected to produce a sufficient level of diversification and 
investment return over the long term. The investment goal is a return on assets that is at least equal to the assumed 
actuarial rate of return over the long term within reasonable and prudent levels of risk. Investment policies reflect the 
unique circumstances of the respective plans and include requirements designed to mitigate risk including quality and 
diversification standards. Asset allocation targets are reviewed periodically with investment advisors to determine the 
appropriate investment strategies for acceptable risk levels. Our target allocation ranges are as follows: equity 
securities 50% to 60%, debt securities 35% to 45% and other assets of 1% to 11%. We establish our estimated 
long-term return on plan assets considering various factors, including the targeted asset allocation percentages, 
historic returns and expected future returns. 

The components of net periodic benefits costs are as follows: 

Service cost 
Interest cost 
Amortization of actuarial loss 
Net prior service credit amortization 
Expected return on plan assets 
Net periodic benefit cost (1) 

$

$

2020

Year Ended April 30, 
2019 
(in thousands) 
$

24,939
5,433
3,261
(24)
(1,452)
32,157

$

17,281      $ 
5,044        
1,798        
—        
(1,568 )      
22,555      $ 

2018

11,373
3,787
2,308
—
(1,594 )
15,874  

(1)  The service cost, interest cost and other components of net periodic benefit costs are included in compensation and benefits 

expense, interest expense, net and other (loss) income, net, respectively, on the consolidated statements of income. 

The weighted-average assumptions used in calculating the benefit obligations were as follows: 

Discount rate, beginning of year 
Discount rate, end of year 
Rate of compensation increase 
Expected long-term rates of return on plan assets

2020

Year Ended April 30, 
2019 

2018

3.57%
2.29%
0.00%
6.00%

3.93 %      
3.57 %      
0.00 %      
6.00 %      

3.57%
3.93%
0.00%
6.25%

F-29 

  
 
 
  
    
  
 
        
  
 
        
 
        
 
 
  
  
    
  
 
 
  
  
     
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Benefit payments, which reflect expected future service, as appropriate, are expected to be paid over the next ten 
years as follows: 

Year Ending April 30, 

2021 
2022 
2023 
2024 
2025 
2026-2030 

Medical and Life Insurance Plan 

$

Deferred Retirement Plans
(in thousands)

11,208
10,788
9,934
14,801
25,058
196,477  

In conjunction with the acquisition of Hay Group, the Company inherited a benefit plan which offers medical and life 
insurance coverage to 125 participants. The medical and life insurance benefit plan is unfunded. 

The following table reconciles the benefit obligation for the medical and life insurance plan: 

Change in benefit obligation: 
Benefit obligation, beginning of year 
Interest cost 
Actuarial loss 
Benefits paid 

Benefit obligation, end of year 

Current liability 
Non-current liability 
Total liability 

The components of net periodic benefits costs are as follows: 

Service cost 
Interest cost 
Net periodic service credit amortization 
Amortization of actuarial gain 

Net periodic benefit cost (1) 

Year End April 30,

2020 

2019

(in thousands) 

$

$

$

$

7,310      $ 
227        
458        
(468 )      
7,527      $ 

666      $ 
6,861        
7,527      $ 

7,157
243
520
(610 )
7,310

643
6,667
7,310  

2020

Year Ended April 30, 
2019 
(in thousands) 

2018

$

$

— $

227
(308)
—
(81) $

—      $ 
243        
(308 )      
(14 )      
(79 )    $ 

91
369
(308 )
—
152  

(1)  The service cost, interest cost and the other components of net periodic benefit costs are included in compensation and 

benefits expense, interest expense, net and other income (loss), net, respectively, on the consolidated statements of income. 

The weighted-average assumptions used in calculating the medical and life insurance plan were as follows: 

Discount rate, beginning of year 
Discount rate, end of year 
Healthcare care cost trend rate 

2020

Year Ended April 30, 
2019 

2018

3.67%
2.45%
6.50%

3.94 %      
3.67 %      
6.50 %      

3.75%
3.94%
7.00%

F-30 

  
 
 
  
 
  
  
    
  
        
  
        
 
 
  
  
    
  
 
 
  
  
     
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Benefit payments, which reflect expected future service, as appropriate, are expected to be paid over the next ten 
years as follows: 

Year Ending April 30, 

2021 
2022 
2023 
2024 
2025 
2026-2030 

International Retirement Plans 

$

Medical and Life Insurance
(in thousands)

669
652
631
608
579
2,390  

The Company also maintains various retirement plans and other miscellaneous deferred compensation arrangements 
in 23 foreign jurisdictions. The aggregate of the long-term benefit obligation accrued at April 30, 2020 and 2019 is 
$14.9 million for 2,991 participants and $14.7 million for 2,777 participants, respectively. The Company’s contribution 
to these plans was $14.4 million and $13.3 million in fiscal 2020 and 2019, respectively.  

Executive Capital Accumulation Plan 

The Company’s ECAP is intended to provide certain employees an opportunity to defer salary and/or bonus on a pre-
tax basis. In addition, the Company, as part of its compensation philosophy, makes discretionary contributions into 
the ECAP and such contributions may be granted to key employees annually based on the employee’s performance. 
Certain key management may also receive Company ECAP contributions upon commencement of employment. The 
Company amortizes these contributions on a straight-line basis over the service period, generally a four-to-five year 
period. Participants have the ability to allocate their deferrals among a number of investment options and may receive 
their benefits at termination, retirement or ‘in service’ either in a lump sum or in quarterly installments over one-to-15 
years. The ECAP amounts that are expected to be paid to employees over the next 12 months are classified as a 
current liability included in compensation and benefits payable on the accompanying consolidated balance sheets. 

The Company issued ECAP awards during fiscal 2020, 2019 and 2018 of $9.0 million, $8.5 million and $6.2 million, 
respectively.  

The ECAP is accounted for whereby the changes in the fair value of the vested amounts owed to the participants are 
adjusted with a corresponding charge (or credit) to compensation and benefits costs. During fiscal 2020, deferred 
compensation liability decreased; therefore, the Company recognized a reduction in compensation expense of $0.8 
million. During both fiscal 2019 and 2018, the deferred compensation liability increased; therefore, the Company 
recognized compensation expense of $8.7 million and $11.1 million, respectively. Offsetting the decrease  in 
compensation and benefits expense in fiscal 2020 was a decrease in the fair value of marketable securities (held in 
trust to satisfy obligations of the ECAP liabilities) of $1.8 million in fiscal 2020, recorded in other (loss) income, net on 
the consolidated statement of income. Offsetting the increases in compensation and benefits expense in both fiscal 
2019 and 2018 was increases in the fair value of marketable securities (held in trust to satisfy obligations of the 
ECAP liabilities) of $8.1 million and $10.3 million in fiscal 2019 and 2018, respectively, recorded in other (loss) 
income, net on the consolidated statements of income.   

Changes in ECAP liability were as follows:  

Balance, beginning of year 
Employee contributions 
Amortization of employer contributions 
(Loss) gain on investment 
Employee distributions 
Exchange rate fluctuations 

Balance, end of year 
Less: current portion 
Non-current portion 

F-31 

Year Ended April 30,

2020 

2019

(in thousands) 

130,161      $ 
8,215        
6,074        
(826 )      
(13,911 )      
(398 )      
129,315        
(9,590 )      
119,725      $ 

128,430
4,852
9,573
8,697
(20,891)
(500)
130,161
(8,844)
121,317  

$

$

  
 
 
  
 
 
  
  
    
  
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

As of April 30, 2020 and 2019, the unamortized portion of the Company contributions to the ECAP was $17.0 million 
and $16.8 million, respectively. 

Defined Contribution Plan 

The Company has a defined contribution plan (“401(k) plan”) for eligible employees. Participants may contribute up to 
50% of their base compensation as defined in the plan agreement. In addition, the Company has the option to make 
matching contributions. Due to the impact of COVID-19, the Company has temporarily suspended matching 
contributions related to fiscal 2020. The Company made a $3.0 million matching contribution in fiscal 2020 related to 
contributions made by employees in fiscal 2019 and a $2.7 million matching contribution in fiscal 2019 related to 
contributions made by employees in fiscal 2018. 

Company Owned Life Insurance 

The Company purchased COLI contracts insuring the lives of certain employees eligible to participate in the deferred 
compensation and pension plans as a means of funding benefits under such plans. The gross CSV of these contracts 
of $238.7 million and $219.2 million as of April 30, 2020 and 2019, respectively, is offset by outstanding policy loans 
of $92.3 million and $93.2 million in the accompanying consolidated balance sheets as of April 30, 2020 and 2019, 
respectively. Total death benefits payable, net of loans under COLI contracts, were $451.7 million and $223.6 million 
at April 30, 2020 and 2019, respectively. Management intends to use the future death benefits from these insurance 
contracts to fund the deferred compensation and pension arrangements; however, there may not be a direct 
correlation between the timing of the future cash receipts and disbursements under these arrangements. The CSV 
value of the underlying COLI investments increased by $6.6 million, $6.2 million and $7.8 million during fiscal 2020, 
2019 and 2018, respectively, recorded as a decrease in compensation and benefits expense. In addition, certain 
policies are held in trusts to provide additional benefit security for the deferred compensation and pension plans. As 
of April 30, 2020, COLI contracts with a net CSV of $117.2 million and death benefits, net of loans, of $178.8 million 
were held in trust for these purposes. Total death benefits increased in fiscal 2020 as compared to fiscal 2019 as we 
entered into additional insurance policies in order to fund future obligations under certain deferred compensation 
plans. 

7. Fee Revenue 

Contract Balances 

A contract asset (unbilled receivables) is recorded when the Company transfers control of products or services before 
there is an unconditional right to payment. A contract liability (deferred revenue) is recorded when cash is received in 
advance of performance of the obligation. Deferred revenue represents the future performance obligations to transfer 
control of products or services for which we have already received consideration. Deferred revenue is presented in 
other accrued liabilities on the consolidated balance sheet.  

The following table outlines our contract asset and liability balances as of April 30, 2020 and 2019: 

Contract assets-unbilled receivables 
Contract liabilities-deferred revenue 

April 30, 

2020 

2019

$
$

(in thousands)
65,370      $ 
133,128      $ 

60,595
112,999  

During the year ended April 30, 2020 and 2019, we recognized revenue of $94.1 million and $97.0 million, 
respectively, that were included in the contract liabilities balance at the beginning of the period. 

F-32 

  
 
 
  
  
    
  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Performance Obligations 

The Company has elected to apply the practical expedient to exclude the value of unsatisfied performance 
obligations for contracts with a duration of one year or less, which applies to all executive search and professional 
search fee revenue. As of April 30, 2020, the aggregate transaction price allocated to the performance obligations 
that are unsatisfied for contracts with an expected duration of greater than one year at inception was $608.5 million. 
Of the $608.5 million of remaining performance obligations, we expect to recognize approximately $307.7 million in 
fiscal 2021, $158.6 million in fiscal 2022, $77.3 million in fiscal 2023 and the remaining $64.9 million in fiscal 2024 
and thereafter. However, this amount should not be considered an indication of the Company’s future revenue as 
contracts with an initial term of one year or less are not included. Further, our contract terms and conditions allow for 
clients to increase or decrease the scope of services and such changes do not increase or decrease a performance 
obligation until the Company has an enforceable right to payment. 

Disaggregation of Revenue 

The Company disaggregates its revenue by line of business and further by region for Executive Search. This information 
is presented in Note 11—Segments. 

The following table provides further disaggregation of fee revenue by industry: 

2020

   Dollars

%

Year Ended April 30,
2019

Dollars
(dollars in thousands)

%

2018

   Dollars 

%

   $  556,189
      343,955
      334,433
      285,927
      285,562
      126,666
   $ 1,932,732

28.8% $ 557,284
322,574
17.8
348,460
17.3
295,900
14.8
261,176
14.8
140,639
6.5
100.0 % $ 1,926,033

28.9%   $  529,188   
    295,300   
16.7
    306,216   
18.1
    277,904   
15.4
    226,004   
13.6
    132,605   
7.3
100.0%   $ 1,767,217   

30.0%
16.7
17.3
15.7
12.8
7.5
100.0%

Industrial 
Life Sciences/Healthcare 
Financial Services 
Consumer Goods 
Technology 
Education/Non–Profit/General 
Fee Revenue 

8. Income Taxes 

Income (loss) from continuing operations before provision for income taxes was as follows: 

Domestic 
Foreign 
Income before provision for income taxes 

2020

$

$

40,736
110,226
150,962

The provision (benefit) for domestic and foreign income taxes was as follows:  

Year Ended April 30, 
2019 
(in thousands) 
$

(22,039 )    $ 
156,379        
134,340      $ 

$

2018

47,164
158,866
206,030  

Current income taxes: 

Federal 
State 
Foreign 

Current provision for income taxes 

Deferred income taxes: 

Federal 
State 
Foreign 

Deferred benefit for income taxes 
Total provision for income taxes 

2020

Year Ended April 30, 
2019 
(in thousands) 

2018

$

$

14,336
4,974
33,965
53,275

(6,862)
(784)
(1,684)
(9,330)
43,945

$

$

6,152      $ 
9,097        
42,091        
57,340        

(16,211 )      
(7,682 )      
(3,903 )      
(27,796 )      
29,544      $ 

29,400
2,863
44,434
76,697

(3,530)
(317)
(2,717)
(6,564)
70,133  

F-33 

  
 
 
  
  
  
  
  
  
     
  
  
  
  
  
  
  
  
  
 
        
  
  
    
  
  
  
    
  
        
        
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

The reconciliation of the statutory federal income tax rate to the effective consolidated tax rate is as follows: 

U.S. federal statutory income tax rate 
State tax, net of federal effect 
Foreign tax rates differential 
Transition tax 
Deferred tax remeasurement 
Non-deductible officers compensation 
Excess tax benefit on stock-based compensation 
Change in valuation allowance 
Other 

Effective income tax rate 

2020

Year Ended April 30, 
2019 

2018

21.0%
2.2
4.5
—
—
0.5
(1.0 )
—
1.9
29.1%

21.0 %      
1.1         
5.0         
—         
—         
1.1         
(3.1 )       
(2.0 )       
(1.1 )       
22.0 %      

30.4%
1.0
(2.3)
9.0
(2.4)
—
—
(2.3)
0.6
34.0%

The 21% corporate income tax rate enacted as part of the 2017 Tax Cuts and Jobs Act (the “Tax Act”) went fully into 
effect in our fiscal 2019. In fiscal 2018, the Company was subject to a federal blended rate of 30.4% (35% in the eight 
months prior to enactment and 21% in the four months after). Our higher effective tax rate in fiscal 2020 as compared 
to fiscal 2019 is partially attributable to state income tax on higher domestic income and a lower tax benefit recorded 
in connection with stock-based compensation. Also, in fiscal 2019 and 2018, the Company recorded an income tax 
benefit from the reversal of valuation allowances previously recorded against deferred tax assets, including net 
operating losses, of certain foreign subsidiaries that had returned to profitability and were more-likely-than-not to 
realize those deferred tax assets. 

In fiscal 2018, the Company recorded a provisional tax charge of $18.4 million for the one-time tax on accumulated 
foreign earnings (the “Transition Tax”) and a provisional tax benefit of $5.9 million from the remeasurement of our 
U.S. federal deferred tax assets and liabilities at the rate at which we expected these deferred tax balances to be 
realized. In accordance with Staff Accounting Bulletin No. 118 (“SAB 118”), we finalized our computation of the 
Transition Tax and remeasurement of deferred tax balances in fiscal 2019 and determined that the provisional 
estimates recorded in the fiscal 2018 do not require adjustment. Although the SAB 118 measurement period has 
closed, and the Company did not make any adjustments to its provisional estimates recorded in prior periods, further 
technical guidance on a broad range of topics related to the Tax Act is expected. When applicable, we will recognize 
the effects of such guidance in the period in which it is issued. 

The Tax Act also introduced a tax on Global Intangible Low-Taxed Income (“GILTI”) which first became effective in 
fiscal 2019. The Company elected to treat taxes due on future U.S. inclusions in taxable income related to GILTI as 
an expense when incurred (the “period cost method”) as opposed to factoring such amounts in the Company’s 
measurement of its deferred taxes (the “deferred method”). 

F-34 

  
 
 
 
  
  
     
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Components of deferred tax assets and liabilities were as follows: 

Deferred tax assets: 

Deferred compensation 
Operating lease liability 
Loss carryforwards 
Reserves and accruals 
Deferred rent 
Deferred revenue 
Allowance for doubtful accounts 
Other 

Gross deferred tax assets 

Deferred tax liabilities: 

Operating lease, right-of-use, assets 
Intangibles and Goodwill 
Property and equipment 
Prepaid expenses 
Other 

Gross deferred tax liabilities 
Valuation allowances 
Net deferred tax asset 

April 30, 

2020 

2019

(in thousands) 

$

$

86,479      $ 
37,934        
27,845        
14,211        
—        
1,187        
4,029        
1,516        
173,201        

(29,998 )      
(29,006 )      
(22,332 )      
(19,567 )      
—        
(100,903 )      
(17,875 )      
54,423      $ 

75,521
—
22,467
12,954
7,652
1,090
3,217
—
122,901

—
(28,958 )
(15,883 )
(20,152 )
(1,759 )
(66,752 )
(14,032 )
42,117  

Deferred tax assets are reduced by a valuation allowance if it is more-likely-than-not that some portion or all of the 
deferred tax assets will not be realized. Management believes uncertainty exists regarding the realizability of certain 
deferred tax assets and has, therefore, established a valuation allowance for deferred tax assets that are not more-
likely-than-not to be realized. The increase in valuation allowance from fiscal 2019 to fiscal 2020 is largely attributable 
to the valuation allowance recorded against deferred tax assets of the Acquired Companies which management 
believes are not more-likely-than-not to be realized. As such, this increase in valuation allowance did not impact the 
fiscal 2020 provision for income taxes. Realization of the deferred tax asset is dependent on the Company generating 
enough taxable income of the appropriate nature in future years. Although realization is not assured, management 
believes that it is more likely than-not that the net deferred tax assets will be realized. Deferred tax assets and 
deferred tax liabilities are presented net on the consolidated balance sheets by tax jurisdiction. 

As of April 30, 2020, the Company had U.S. federal net operating loss carryforwards of $2.5 million, which the 
Company anticipates will be fully utilized by fiscal 2028. The Company has state net operating loss carryforwards of 
$46.3 million, which, if unutilized, will begin to expire in fiscal 2021. The Company also has foreign net operating loss 
carryforwards of $106.1 million, which, if unutilized, will begin to expire in fiscal 2021. 

We continue to consider approximately $522.5 million of undistributed earnings of our foreign subsidiaries to be 
indefinitely reinvested, and, accordingly, have provided no taxes on such earnings other than the Transition Tax. 
While we do not anticipate a need to repatriate funds to the U.S. to satisfy domestic liquidity needs, we review our 
cash positions regularly and, to the extent we determine that all or a portion of our foreign earnings are not indefinitely 
reinvested, we provide additional taxes, if applicable, including foreign withholding taxes and U.S. state income taxes. 

The Company and its subsidiaries file federal and state income tax returns in the U.S. as well as in foreign 
jurisdictions. These income tax returns are subject to audit by the Internal Revenue Service (the “IRS”) and various 
state and foreign tax authorities. In fiscal 2019, the IRS concluded its audit of our fiscal year 2016 federal tax return. 
In fiscal 2020, the State of New York and the City of New York concluded their audits of the Company’s income tax 
returns resulting in an immaterial amount of additional tax. Outside the U.S., income tax returns of the Company’s 
subsidiaries are under audit in India. The Company’s income tax returns are not otherwise under examination in any 
material jurisdictions. The statute of limitations varies by jurisdiction in which the Company operates. With few 
exceptions, however, the Company’s tax returns for years prior to fiscal 2014 are no longer open to examination by 
tax authorities (including U.S. federal, state and foreign). 

F-35 

  
 
 
  
  
    
  
        
        
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Unrecognized tax benefits are the differences between the amount of benefits of tax positions taken, or expected to 
be taken, on a tax return and the amount of benefits recognized for financial reporting purposes. As of April 30, 2020, 
the Company had a liability of $6.0 million for unrecognized tax benefits. A reconciliation of the beginning and ending 
balances of the unrecognized tax benefits is as follows: 

Unrecognized tax benefits, beginning of year 
Settlement with tax authority 
Additions based on tax positions related to the current year
Additions based on tax positions related to prior years
Unrecognized tax benefits, end of year 

$

$

2020

Year Ended April 30, 
2019 
(in thousands) 
$

7,794
(1,767)
10
—
6,037

$

3,674      $ 
(1,771 )      
1,775        
4,116        
7,794      $ 

2018

2,478
(708 )
1,116
788
3,674  

The full amount of unrecognized tax benefits would impact the effective tax rate if recognized. In the next 12 months, 
it is reasonably possible that the Company’s unrecognized tax benefits could change due to the resolution of certain 
tax matters either because the tax positions are sustained on audit or the Company agrees to their disallowance. 
These resolutions could reduce the Company’s liability for unrecognized tax benefits by approximately $1.5 million. 
The Company does not expect a change in the amount of unrecognized tax benefits to have a material financial 
statement impact. 

The Company classifies interest and penalties related to unrecognized tax benefits as a component of the provision 
for income taxes. The Company had accruals of $0.6 million, $0.4 million, and $0.3 million for interest related to 
unrecognized tax benefits as of April 30, 2020, 2019, and 2018 respectively. The Company had no accrual for fiscal 
2020, 2019 and 2018 for penalties related to unrecognized tax benefits. The Company recognized interest expense 
of $0.4 million, $0.1 million, and $0.3 million during the years ended April 30, 2020, 2019, and 2018, respectively. 

9. Property and Equipment, Net 

Property and equipment include the following: 

Computer equipment and software (1) 
Leasehold improvements 
Furniture and fixtures 
Automobiles 

Less: accumulated depreciation and amortization 

Property and equipment, net 

April 30, 

2020 

2019

(in thousands) 

261,970      $ 
85,208        
42,741        
3,065        
392,984        
(250,256 )      
142,728      $ 

220,894
84,368
42,318
1,022
348,602
(217,097)
131,505  

$

$

(1)  Depreciation expense for capitalized software was $18.8 million, $14.6 million and $12.8 million during fiscal 2020, 2019 and 

2018, respectively. The net book value of the Company’s computer software costs included in property and equipment, net was 
$86.3 million and $65.8 million as of April 30, 2020 and 2019, respectively. 

Depreciation expense for property and equipment was $39.0 million, $33.0 million and $33.8 million during fiscal 
2020, 2019 and 2018, respectively.  

F-36 

  
 
 
  
  
    
  
 
 
  
  
    
  
  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

10. Long-Term Debt 

4.625% Senior Unsecured Notes due 2027 

On December 16, 2019, the Company completed a private placement of 4.625% Senior Unsecured Notes due 2027 
(the “Notes”) with a $400 million principal amount pursuant to Rule 144A and Regulation S under the Securities Act of 
1933, as amended. The Notes were issued with a $4.5 million discount and will mature December 15, 2027, with 
interest payable semi-annually in arrears on June 15 and December 15 of each year, commencing on June 15, 2020. 
The Notes represent senior unsecured obligations that rank equally in right of payment to all existing and future 
senior unsecured indebtedness. The Company may redeem the Notes prior to maturity, subject to certain limitations 
and premiums defined in the indenture governing the Notes. At any time prior to December 15, 2022, the Company 
may redeem the Notes at a redemption price equal to 100% of the principal plus the Applicable Premium (as defined 
in the indenture governing the Notes), and accrued and unpaid interest. At any time prior to December 15, 2022, the 
Company may use the proceeds of certain equity offerings to redeem up to 35% of the aggregate principal amount of 
the Notes, including any permitted additional notes, at a redemption price equal to 104.625% of the principal amount 
and accrued and unpaid interest. At any time and from time to time on or after December 15, 2022, the Company 
may redeem the Notes at the applicable redemption prices set forth in the table below, plus accrued and unpaid 
interest, if redeemed during the twelve-month period beginning on December 15 of each of the years indicated: 

Year 
2022 
2023 
2024 and thereafter 

Percentage
102.313%
101.156%
100.000%

The Notes allow the Company to pay $25 million of dividends per fiscal year with no restrictions, plus an unlimited 
amount of dividends so long as the Company’s consolidated total leverage ratio is not greater than 3.50 to 1.00, and 
the Company is not in default under the indenture governing the Notes. The Notes are guaranteed by each of the 
Company's existing and future wholly owned domestic subsidiaries to the extent such subsidiaries guarantee the 
Company's revolving credit facility. The indenture governing the Notes requires that, upon the occurrence of both a 
Change of Control and a Rating Decline (each as defined in the indenture), the Company shall make an offer to 
purchase all of the Notes at 101% of their principal amount, and accrued and unpaid interest. The Company used the 
proceeds from the offering of the Notes to repay $276.9 million outstanding under the Company’s prior revolving 
credit facility (the “Prior Credit Agreement”) and to pay expenses and fees in connection therewith. The remainder of 
the proceeds will be used for general corporate requirements. The effective interest rate on the Notes is 4.86%. As of 
April 30, 2020, the fair value of the Notes was $372.5 million, based on borrowing rates then required of notes with 
similar terms, maturity and credit risk. The fair value of the Notes was classified as a Level 2 measurement in the fair 
value hierarchy.  

Long-term debt, at amortized cost, consisted of the following: 

In thousands 
Senior Unsecured Notes 
Revolver 
Less: Unamortized discount and issuance costs 
Long-term borrowings, net of unamortized discount and debt issuance costs

April 30, 2020 

   April 30, 2019

$

$

400,000     
—     
(5,856 )   
394,144     

$ 

$ 

—
226,875
(3,997)
222,878  

Credit Facility 

On December 16, 2019, the Company entered into a Credit Agreement (the “Credit Agreement”) with a syndicate of 
banks and Bank of America, National Association as administrative agent to among other things, provide for 
enhanced financial flexibility. The Credit Agreement provides for a $650.0 million five-year senior secured revolving 
credit facility (the “Revolver”), and contains certain customary affirmative and negative covenants, including a 
maximum consolidated net leverage ratio, a maximum consolidated secured net leverage ratio and a minimum 
interest coverage ratio. The Credit Agreement permits the payment of dividends to stockholders and Company share 
repurchases so long as there is no default under the Credit Agreement, the consolidated net leverage ratio, which 
uses adjusted EBITDA is no greater than 4.25 to 1.00, and the pro forma liquidity is at least $50.0 million. The payoff 
of the term loan under the Prior Credit Agreement is considered a debt modification and therefore, the previously 
incurred unamortized and current debt issuance costs will be amortized over the life of the new issuance. 

F-37 

  
 
 
 
  
  
  
  
 
 
 
  
  
  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

The principal balance of the Revolver, if any, is due on the date of its termination. The Revolver matures on 
December 16, 2024 and any unpaid principal balance is payable on this date. The Revolver may also be prepaid and 
terminated early by the Company at any time without premium or penalty (subject to customary LIBOR breakage 
fees). 

At the Company’s option, loans issued under the Credit Agreement will bear interest at either LIBOR or an alternate 
base rate, in each case plus the applicable interest rate margin. The interest rate applicable to loans outstanding 
under the Credit Agreement may fluctuate between LIBOR plus 1.125% per annum to LIBOR plus 2.00% per annum, 
in the case of LIBOR borrowings (or between the alternate base rate plus 0.125% per annum and the alternate base 
rate plus 1.00% per annum, in the alternative), based upon the Company’s total funded debt to adjusted EBITDA ratio 
(as set forth in the Credit Agreement, the “consolidated net leverage ratio”) at such time. In addition, the Company will 
be required to pay to the lenders a quarterly commitment fee ranging from 0.175% to 0.35% per annum on the 
average daily unused amount of the Revolver, based upon the Company’s consolidated net leverage ratio at such 
time, and fees relating to the issuance of letters of credit. During fiscal 2020 the average interest rate incurred on the 
current and previous term loans was 3.34%. The average interest rate on our previous term loan for 2019 and 2018 
was 3.50% and 2.60%, respectively. 

As of April 30, 2020, there was no outstanding liability under the Revolver compared to $226.9 million as of April 30, 
2019 under the prior revolver. The unamortized debt issuance costs associated with the Credit Agreement was $4.2 
million as of April 30, 2020 and $4.0 million under the Prior Credit Agreement as of April 30, 2019. As of April 30, 
2020, debt issuance costs were included in other current assets and other non-current assets on the balance sheet. 
As of April 30, 2020, the Company was in compliance with its debt covenants. 

The Company had a total of $646.0 million available under the Revolver after $4.0 million of standby letters of credit 
were issued as of April 30, 2020. The Company had a total of $420.2 million available under the prior revolver after 
the Company drew down $226.9 million and after $2.9 million of standby letters of credit had been issued as of April 
30, 2019. The Company had a total of $11.3 million and $8.5 million of standby letters with other financial institutions 
as of April 30, 2020 and 2019, respectively. The standby letters of credits were generally issued as a result of 
entering into office premise leases. 

The Company has outstanding borrowings against the CSV of COLI contracts of $92.3 million and $93.2 million at 
April 30, 2020 and 2019, respectively. CSV reflected in the accompanying consolidated balance sheets is net of the 
outstanding borrowings, which are secured by the CSV of the life insurance policies. Principal payments are not 
scheduled and interest is payable at least annually at various fixed and variable rates ranging from 4.76% to 8.00%. 

11. Segments 

Over the past year the Company invested in its digital business in order to digitize and harmonize the structure of its 
IP content and data and to build a technology platform for the efficient delivery of these assets directly to an end 
consumer or indirectly through a consulting engagement. These investments combined with the recent acquisition of 
the Acquired Companies resulted in reassessing how the Company manages its Advisory business. Given the 
Company’s strategy and development of financial and operational metrics for the Consulting and Digital businesses 
the Company’s chief operating decision maker (“CODM”) had begun to make resource allocation decisions and 
assess performance separately between Consulting and Digital. Therefore, on November 1, 2019, the Company 
changed the composition of its global segments, and under the new reporting format, the Advisory segment was 
separated into two segments, Consulting and Digital. Revenues are directly attributed to a segment and expenses not 
directly associated with a specific segment are allocated based on the most relevant measures applicable, including 
revenues, headcount and other factors. Due to this change, the Company completed a qualitative assessment for any 
potential goodwill impairment both prior and immediately subsequent to the aforementioned change and determined 
that no impairment indicators were present. Operating results by segment prior to November 1, 2019 have been 
recast to conform to the new segment reporting. 

The Company operates through four global segments:  

1.  Consulting helps clients synchronize their strategy and their talent by addressing four fundamental needs: 
Organizational Strategy, Assessment and Succession, Leadership and Professional Development, and 
Rewards and Benefits. This work is supported and underpinned by a comprehensive range of some of the 
world’s leading lP and data. 

F-38 

  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

2.  Digital leverages an artificial intelligence powered platform to identify structure, roles, capabilities and 

behaviours needed to drive business forward. This end to end system gives clients one enterprise-wide 
talent framework and delivers an achievable blueprint for success along with the guidance and tools to 
deliver it. 

3.  Executive Search helps organizations recruit board level, chief executive and other senior executive and 
general management talent. Behavioral interviewing and proprietary assessments are used to determine 
ideal organizational fit, and salary benchmarking builds appropriate frameworks for compensation and 
retention. 

4.  RPO and Professional Search combines people, process expertise and IP-enabled technology to deliver 
enterprise talent acquisition solutions to clients. Transaction sizes range from single professional searches 
to team, department and line of business projects, and global outsource recruiting solutions.  

Executive Search is managed by geographic regional leaders. Worldwide operations for Consulting, Digital, and RPO 
and Professional Search are managed by their Chief Executive Officers. The Executive Search geographic regional 
leaders and the Chief Executive Officers of Consulting, Digital, and RPO & Professional Search report directly to the 
Chief Executive Officer of the Company. The Company also operates a Corporate segment to record global 
expenses. 

The Company evaluates performance and allocates resources based on the CODM review of (1) fee revenue and (2) 
adjusted earnings before interest, taxes, depreciation and amortization (“Adjusted EBITDA”). To the extent that such 
charges occur, Adjusted EBITDA excludes restructuring charges, integration/acquisition costs, certain separation 
costs and certain non-cash charges (goodwill, intangible asset and other than temporary impairment). The accounting 
policies for the reportable segments are the same as those described in the summary of significant accounting 
policies in Note 1—Organization and Summary of Significant Accounting Policies, except the items described above 
are excluded from EBITDA to arrive at Adjusted EBITDA. The CODM is not provided asset information by reportable 
segment. 

Financial highlights by operating segment are as follows: 

  Consulting      Digital 

North 
America

EMEA

Asia 
Pacific

Latin 

America Subtotal

(in thousands)

RPO & 
Professional 
Search 

    Corporate    Consolidated

Fee revenue 
Total revenue 

  $  543,095     $ 292,366   $ 434,624   $ 170,314   $ 98,132   $ 29,400     $ 732,470   $
  $  557,255     $ 294,261   $ 447,528   $ 172,978   $ 99,209   $ 29,493     $ 749,208   $

364,801     $ 
376,606     $ 

—     $
—     $

1,932,732  
1,977,330  

Year Ended April 30, 2020

Executive Search

Net income attributable to Korn 
Ferry 
Net income attributable to 
noncontrolling interest 
Other loss, net 
Interest expense, net 
Income tax provision 
Operating income (loss) 
Depreciation and amortization 
Other income (loss), net 
EBITDA 
Integration/acquisition costs 
Restructuring charges, net 
Separation costs 
Adjusted EBITDA 

  $ 

  $ 

1,326       

3,452    
(3,051 )  

17,695     $  46,909   $ 113,080   $ 21,085   $ 17,914   $ 4,860     $ 156,939   $
7,658     
17,567        19,261    
(2,850 )   
485    
36,588        66,655     113,481     22,937     19,236      6,093       161,747     
—     
309       17,549     
1,783     
61,092     $  83,073   $ 120,725   $ 31,067   $ 22,885   $ 6,402     $ 181,079   $

5,937    
24,504        10,481    
—    

1,713     1,311      1,182      
51      

—     
6,347     3,649     
—     
1,783    

—    
7,244    
—    

139    

—       

—       

11     

—      

—      

—    

     $

104,946  

2,071  
2,879  
22,184  
43,945  
176,025  
55,311  
(2,879 )
228,457  
12,152  
58,559  
1,783  
300,951  

3,906       
82       
54,426       
—       
5,742       
—       

50,438     $  (95,956 )   $
6,919       
(1,922 )     
(90,959 )     
6,215       
283       
—       
60,168     $  (84,461 )   $

F-39 

  
 
 
 
 
 
  
  
  
    
  
      
  
  
      
  
  
  
  
  
  
    
       
   
   
   
    
     
    
       
       
 
    
       
   
   
   
    
     
    
       
    
       
   
   
   
    
     
    
       
       
    
       
   
   
   
    
     
    
       
       
    
       
   
   
   
    
     
    
       
       
    
       
   
   
   
    
     
    
       
       
    
    
    
    
    
    
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

  Consulting      Digital 

North 
America

EMEA

Asia 
Pacific

Latin 

America Subtotal

(in thousands)

RPO & 
Professional 
Search 

    Corporate    Consolidated

Fee revenue 
Total revenue 

  $  568,321     $ 252,727   $ 455,826   $ 182,829   $ 104,291   $ 31,896    $ 774,842 $
  $  585,893     $ 252,727   $ 469,743   $ 186,131   $ 105,543   $ 31,960    $ 793,377 $

330,143     $ 
341,865     $ 

—     $
—     $

1,926,033  
1,973,862  

Year Ended April 30, 2019

Executive Search

Net income attributable to Korn 
Ferry 
Net income attributable to 
noncontrolling interest 
Other income, net 
Interest expense, net 
Income tax provision 
Operating (loss) income 
Depreciation and amortization 
Other income (loss), net 
EBITDA 
Integration/acquisition costs 
Tradename write-offs 
Adjusted EBITDA 

  $ 

  $ 

2,203       

3,890    
6,699    

(34,115 )   $  39,732   $ 120,754   $ 29,974   $ 24,364   $ 3,998    $ 179,090 $
6,982   
16,172        12,885    
7,734   
995    
(15,740 )      53,612     131,343     31,660     26,073      4,730      193,806   
—   
1,255    
76,967        29,588    
—   
66,531     $  84,455   $ 131,343   $ 31,660   $ 26,073   $ 4,730    $ 193,806 $

1,428     
281     

1,254    
432    

410     
322     

—     
—     

—     
—     

—    
—    

—    
—    

5,304       

     $

102,651  

2,145  
(10,405 )
16,891  
29,544  
140,826  
46,489  
10,405  
197,720  
6,746  
106,555  
311,021  

3,255       
268       
54,407       
—       
—       

50,884     $  (94,765 )   $
7,195       
(795 )     
(88,365 )     
187       
—       
54,407     $  (88,178 )   $

F-40 

  
 
 
  
  
  
    
  
      
  
  
      
  
  
  
  
  
  
    
       
   
   
   
    
    
  
       
       
 
    
       
   
   
   
    
    
  
       
    
       
   
   
   
    
    
  
       
       
    
       
   
   
   
    
    
  
       
       
    
       
   
   
   
    
    
  
       
       
    
       
   
   
   
    
    
  
       
       
    
    
    
    
    
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

  Consulting      Digital 

North 
America

EMEA

Asia 
Pacific

Latin 

America Subtotal

(in thousands)

RPO & 
Professional 
Search 

    Corporate    Consolidated

Fee revenue 
Total revenue 

  $  540,529     $ 244,484   $ 408,098   $ 173,725   $ 96,595   $ 30,624    $ 709,042 $
  $  556,521     $ 244,484   $ 421,260   $ 177,234   $ 98,062   $ 30,717    $ 727,273 $

273,162     $ 
291,241     $ 

—     $
—     $

1,767,217  
1,819,519  

Year Ended April 30, 2018

Executive Search

Net income attributable to Korn 
Ferry 
Net income attributable to 
noncontrolling interest 
Other income, net 
Interest expense, net 
Income tax provision 
Operating income (loss) 
Depreciation and amortization 
Other income, net 
EBITDA 
Restructuring (recoveries) charges, 
net 
Integration/acquisition costs 
Adjusted EBITDA 

  $ 

  $ 

22,408     $  78,127   $ 100,397   $ 26,768   $ 18,425   $ 4,022    $ 149,612 $
7,482   
18,954        12,573    
1,864   
374    
43,489        91,074     105,469     28,625     20,206      4,658      158,958   

1,689     1,408     
373     

3,930    
1,142    

455     
181     

2,127       

168    

(122 )     
7,724       

313   
—   
51,091     $  92,382   $ 105,469   $ 28,625   $ 20,519   $ 4,658    $ 159,271 $

(119 )  
1,427    

313     
—     

—     
—     

—    
—    

—    
—    

     $

133,779  

2,118  
(11,416 )
13,832  
70,133  
208,446  
48,588  
11,416  
268,450  

78  
9,430  
277,958  

39,396     $  (81,097 )   $
6,525       
6,899       
(67,673 )     

3,054       
152       
42,602       

6       
—       

—       
279       
42,608     $  (67,394 )   $

Fee revenue attributed to an individual customer or country, other than the U.S. and United Kingdom, did not account 
for more than 10% of the total fee revenue in fiscal 2020, 2019 or 2018. Fee revenue classified by country in which 
the Company derives revenues are as follows:  

U.S. 
United Kingdom 
Other countries 

Total fee revenue 

2020

$

875,605
204,271
852,856

   $

1,932,732     $

Year Ended April 30, 
2019 
(in thousands) 
$

859,969       $ 
202,055         
864,009         
1,926,033       $ 

2018

778,470
176,091
812,656
1,767,217   

Other than the U.S. and United Kingdom, no single country had over 10% of the total long-lived assets, excluding 
financial instruments and tax assets. Long-lived assets, excluding financial instruments and tax assets, classified by 
location of the controlling statutory country are as follows: 

U.S. (1) 
United Kingdom 
Other countries 

Total long-lived assets 

(1) 

Includes Corporate long-lived assets 

12. Restructuring Charges, Net 

2020

169,928
35,739
132,138
337,805

$

$

Year Ended April 30, 
2019 
(in thousands) 
$

98,455       $ 
6,466         
26,584         
131,505       $ 

$

2018

80,424
7,792
31,685
119,901  

On April 20, 2020, in light of the continuing uncertainty in worldwide economic conditions caused by the COVID-19 
pandemic and, as part of a broader program aimed at further enhancing Korn Ferry’s strong balance sheet and 
liquidity position, the Company adopted a restructuring plan intended to adjust its cost base to the current economic 
environment and to position the Company to invest into the recovery. This resulted in restructuring charges, net of 
$40.5 million across all lines of business relating to severance for positions that have been eliminated.  

F-41 

  
 
 
  
  
  
    
  
         
         
  
  
  
  
  
    
       
   
   
   
    
    
  
       
       
 
    
       
   
   
   
    
    
  
       
    
       
   
   
   
    
    
  
       
       
    
       
   
   
   
    
    
  
       
       
    
       
   
   
   
    
    
  
       
       
    
       
   
   
   
    
    
  
       
       
    
    
    
    
    
  
 
  
  
     
  
 
 
  
  
 
  
     
  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Earlier in fiscal 2020, the Company had also adopted a restructuring plan to rationalize its cost structure to realize the 
efficiencies and operational improvement that the investments in the Digital business, as discussed in Note 11—
Segments, have enabled, or position us to realize. The restructuring plan impacts both the Consulting and Digital 
segments and includes the elimination of redundant positions, which resulted in restructuring charges, net of $18.1 
million in fiscal 2020, relating to severance for positions that have been eliminated.  

Changes in the restructuring liability were as follows: 

Restructuring Liability
(in thousands) 

As of April 30, 2018 

Restructuring charges, net 
Reductions for cash payments 
Non-cash payments 
Exchange rate fluctuations 

As of April 30, 2019 

Restructuring charges, net 
Reductions for cash payments 
Non-cash payments 
Exchange rate fluctuations 

As of April 30, 2020 

$

$

1,051
—
(284)
(171)
(65)
531
58,559
(16,737)
(8,053)
(147)
34,153  

As of April 30, 2020 and 2019, the restructuring liability is included in the current portion of other accrued liabilities on 
the consolidated balance sheets, except for $0.6 million and $0.5 million, respectively, which are included in other 
long-term liabilities. 

13. Goodwill and Intangible Assets 

Changes in the carrying value of goodwill by reportable segment were as follows: 

Executive Search

North 

Asia 

RPO & 
Professional 
Search 

   Consulting Digital

America EMEA

Pacific Subtotal   

   Consolidated

Balance as of May 1, 2018 

$  173,453 $284,716 $ 47,757 $47,501 $

Exchange rate fluctuations 

Balance as of April 30, 2019 

Additions 
Exchange rate fluctuations 

(306 )
173,147

(502 )
284,214
— 38,926
(413 )

(133 )

(1,186)
46,571
—
(850)

(2,021 )
45,480
—
(986 )

Balance as of April 30, 2020 

$  173,014 $322,727 $ 45,721 $44,494 $

972 $ 96,230   $ 
— (3,207)    
93,023     
972
—
—     
— (1,836)    
972 $ 91,187   $ 

29,823    $ 
(1,909 )    
27,914      
—      
(899 )    
27,015    $ 

584,222
(5,924 )
578,298
38,926
(3,281 )
613,943  

(in thousands)

Tax deductible goodwill from the Miller Heiman acquisition was $34.9 million as of April 30, 2020. Tax deductible 
goodwill from the PIVOT Leadership acquisition was $7.2 million and $7.1 million as of April 30, 2020 and 2019, 
respectively. 

F-42 

  
 
 
  
  
 
 
  
     
  
    
  
     
  
  
  
  
   
  
  
   
   
  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Intangible assets include the following: 

Amortized intangible assets: 

Customer lists 
Intellectual property 
Proprietary databases 
Non-compete agreements 
Trademarks 
Total 

Exchange rate fluctuations 
Total Intangible assets 

   Gross
   $ 131,299
      69,100
4,256
910
7,186
   $ 212,751

April 30, 2020

April 30, 2019

(in thousands)

Accumulated
Amortization
$

(64,762) $
(26,548)
(4,202)
(910)
(4,236)
(100,658)

$

$

Net

66,537
42,552
54
—
2,950
112,093
(167 )
111,926

Gross      
$125,099      $ 
33,100        
4,256        
910        
3,986        
$167,351      $ 

Accumulated
Amortization

Net

(53,352) $71,747
11,055
(22,045)
203
(4,053)
17
(893)
—
(3,986)
83,022
(84,329)
(74 )
$82,948  

Acquisition-related intangible assets acquired in fiscal 2020 consists of IP, customer relationships and tradenames of 
$36.0 million, $6.2 million, and $3.2 million, respectively, with weighted-average useful lives from the date of 
purchase of seven years, ten years, and nine years, respectively. 

During fiscal 2019, the Company decided to further integrate our go-to-market activities under one master brand —
Korn Ferry, and discontinued the use of all sub-brands. Two of the Company’s sub-brands, Hay Group and Lominger, 
were acquired by Korn Ferry through acquisitions. As a result of the decision to discontinue their use, the Company 
took a non-cash intangible asset impairment charge of $106.6 million during the year ended April 30, 2019, recorded 
in general and administrative expenses on the accompanying statement of income. 

Amortization expense for amortized intangible assets was $16.3 million, $13.5 million and $14.7 million during fiscal 
2020, 2019 and 2018, respectively. Estimated annual amortization expense related to amortizing intangible assets is 
as follows: 

Year Ending April 30, 

 2021 
 2022 
 2023 
 2024 
 2025 
Thereafter 

Estimated 
Annual 
Amortization 
Expense 
(in thousands)

19,256
19,101
17,271
14,794
14,696
26,975
112,093  

$

$

All amortizable intangible assets will be fully amortized by the end of fiscal 2032. 

14. Leases  

The Company’s lease portfolio is comprised of operating leases for office space and equipment and finance leases 
for equipment. Equipment leases are comprised of vehicles and office equipment. The majority of the Company’s 
leases include both lease and non-lease components. Non-lease components primarily include maintenance, 
insurance, taxes and other utilities. The Company has decided to combine fixed payments for non-lease components 
with its lease payments and account for them as a single lease component, which increases its ROU assets and 
lease liabilities. Some of the leases include one or more options to renew or terminate the lease at the Company’s 
discretion. Generally, the renewal and termination options are not included in the ROU assets and lease liabilities as 
they are not reasonably certain of exercise. The Company has elected not to recognize a ROU asset or lease liability 
for leases with an initial term of 12 months or less. 

F-43 

  
 
 
  
  
  
  
     
     
     
       
        
       
        
 
  
  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

As most of the Company’s leases do not provide an implicit rate, the Company uses its incremental borrowing rate 
based on the information available at commencement date in determining the present value of the future minimum 
lease payments. The Company applies the portfolio approach when determining the incremental borrowing rate since 
it has a centrally managed treasury function. The Company’s incremental borrowing rate is estimated to approximate 
the interest rate on a collateralized basis with similar terms and payments in a similar economic environment. 

Operating leases contain both office and equipment leases and have remaining terms that range from less than one 
year to 10 years, some of which also include options to extend or terminate the lease. Finance leases are comprised 
of equipment leases and have remaining terms that range from less than one year to 5 years. Finance lease assets 
are included in property and equipment, net while finance lease liabilities are included in other accrued liabilities and 
other liabilities. 

As a result of the acquisition of the Acquired Companies, the Company recognized ROU assets of $3.2 million with a 
corresponding liability of $6.7 million. The ROU asset balance was adjusted by reclassification of pre-existing prepaid 
expenses, restructuring liabilities and deferred rent totaling $3.5 million. As part of the plan for integrating the 
Acquired Companies, the Company decided to exit 16 office leases and as a result, recorded an impairment charge 
of the ROU assets of $2.3 million recorded in the consolidated statement of income. 

The components of lease expense were as follows: 

Finance lease cost 

Amortization of ROU assets
Interest on lease liabilities 

Operating lease cost 
Short-term lease cost 
Variable lease cost 
Lease impairment cost 
Sublease income 
  Total lease cost 

Year Ended 
April 30, 2020
(in thousands)

1,820
149
1,969
57,683
1,111
13,562
2,282
(447)
76,160  

$

$

Rent expense, as previously defined under ASC 840, which includes the Company leased office premises and certain 
office equipment leases for the years ended April 30, 2019, and 2018, was $58.2 million and $57.6 million, 
respectively.   

Supplemental cash flow information related to leases was as follows: 

Cash paid for amounts included in the measurement of lease liabilities:

Operating cash flows from operating leases 
Financing cash flows from finance leases 

ROU assets obtained in exchange for lease obligations:

Operating leases 
Finance leases 

Year Ended 
April 30, 2020
(in thousands)

$ 
$ 

 $ 
$ 

59,631
1,833

15,246
1,333  

F-44 

  
 
 
  
  
  
  
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Supplemental balance sheet information related to leases was as follows: 

Finance Leases: 

Property and equipment, at cost 
Accumulated depreciation 

Property and equipment, net 

Other accrued liabilities 
Other liabilities 

Total finance lease liabilities 

Weighted average remaining lease terms: 

Operating leases 
Finance leases 

Weighted average discount rate: 

Operating leases 
Finance leases 

Maturities of lease liabilities are as follows: 

Year Ending April 30, 

2021 
2022 
2023 
2024 
2025 
Thereafter 
Total lease payments 
Less: imputed interest 
Total 

April 30, 2020
(in thousands)

$ 

$ 

$ 

$ 

4,281
(1,485 )
2,796

1,241
1,634
2,875

5.5 years
2.9 years

4.8%
4.1%

Operating

Financing

(in thousands) 

$

$

60,052  
50,246  
43,334  
40,091  
31,601  
44,444  
269,768  
34,151  
235,617  

 $ 

 $ 

1,325
940
445
245
85
—
3,040
165
2,875  

Future minimum commitments under non-cancelable operating leases with lease terms in excess of one year, 
excluding commitments accrued in the restructuring liability under ASC 840 at April 30, 2019, are as follows: 

Year Ending April 30, 

 2020 
 2021 
 2022 
 2023 
 2024 
Thereafter 

Lease 
Commitments
(in thousands)

   $ 

   $ 

55,351
52,567
45,465
38,582
34,008
74,764
300,737  

F-45 

  
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
 
 
  
  
   
   
   
   
   
   
   
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

15. Acquisition 

On November 1, 2019, the Company completed its acquisition of the Acquired Companies for $108.6 million, net of 
cash acquired.  

The Acquired Companies contribute a world-class portfolio of learning, development and performance improvement 
offerings and expertise to Korn Ferry and bolster the Company’s substantial leadership development capabilities. 
These companies are included in the new Digital segment which, working closely with the new Consulting segment, 
will provide clients with direct access to data, insights and analytics from one of the world’s most comprehensive 
people and organizational databases. The addition of the Acquired Companies further expands Korn Ferry’s vast IP 
and content and leverages the firm’s digital delivery platforms. Actual results of operations of the Acquired 
Companies are included in the Company’s consolidated financial statements from November 1, 2019, the effective 
date of the acquisition.  

The following table provides a summary of the net assets acquired in fiscal 2020 (as no acquisitions were completed 
in fiscal 2019 or 2018): 

Current assets (1) 
Long-term assets 
Intangibles assets 
Current liabilities 
Long-term liabilities 

Net assets acquired 

Purchase price 
Goodwill 

Year Ended 
April 30, 2020
(in thousands)

44,475
15,024
45,400
29,503
5,720
69,676
108,602
38,926  

$ 

 $ 

(1) 

Included in current assets is acquired receivables in the amount of $41.1 million. 

The aggregate purchase price was allocated on a preliminary basis to the assets acquired and liabilities assumed on 
their estimated fair values at the date of acquisition. As of April 30, 2020, these allocations remained preliminary with 
regard to income taxes. The measurement period for purchase price allocation ends as soon as information on the 
facts and circumstances becomes available, not to exceed 12 months. 

16. Commitments and Contingencies 

Employment Agreements 

The Company has a policy of entering into offer letters of employment or letters of promotion with vice presidents, 
which provide for an annual base salary and discretionary and incentive bonus payments. Certain key vice presidents 
who typically have been employed by the Company for several years may also have a standard form employment 
agreement. Upon termination without cause, the Company is required to pay the amount of severance due under the 
employment agreement, if any. The Company also requires its vice presidents to agree in their employment letters 
and their employment agreement, if applicable, not to compete with the Company during the term of their 
employment and for a certain period after their employment ends. 

F-46 

  
 
 
  
  
  
  
  
  
   
  
 
 
KORN FERRY AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
April 30, 2020 (continued) 

Litigation 

From time to time, the Company has been and is involved in litigation incidental to its business. The Company is 
currently not a party to any litigation which, if resolved adversely against the Company, would, in the opinion of 
management, after consultation with legal counsel, have a material adverse effect on the Company’s business, 
financial position or results of operations. 

17. Quarterly Results (Unaudited) 

The following table sets forth certain unaudited consolidated statements of income data for the quarters in fiscal 2020 
and 2019. The unaudited quarterly information has been prepared on the same basis as the annual financial 
statements and, in management’s opinion, includes all adjustments necessary to present fairly the information for the 
quarters presented. 

Quarters Ended

Fiscal 2020

   April 30     January 31 October 31 July 31

Fiscal 2019 
April 30 January 31   October 31 July 31

(in thousands, except per share data) 

  $ 440,469    $  515,325 $ 492,389 $484,549
61,869 $ 60,334
  $  22,227    $ 
43,032 $ 43,650
(621 )  $ 
  $ 

31,595 $
20,956 $

$490,756 $ 474,504   $  495,205 $465,568
70,987 $ (55,119 )
$ 62,275 $
47,317 $ (38,592 )
$ 50,627 $

62,683   $ 
45,444   $ 

  $ 

(802 )  $ 

19,993 $

42,804 $ 42,951

$ 50,264 $

44,964   $ 

46,034 $ (38,611 )

Fee revenue 
Operating income (loss) 
Net (loss) income 
Net (loss) income attributable to 
Korn Ferry 
Net (loss) earnings per common 
share: 

Basic 
Diluted 

  $ 
  $ 

(0.02 )  $ 
(0.02 )  $ 

0.37 $
0.36 $

0.78 $
0.77 $

0.77
0.76

$
$

0.90 $
0.89 $

0.81   $ 
0.80   $ 

0.82 $
0.81 $

(0.70 )
(0.70 )

18. Subsequent Event 

Quarterly Dividend Declaration 

On July 1, 2020, the Board of Directors of the Company declared a cash dividend of $0.10 per share with a payment 
date of July 31, 2020 to holders of the Company’s common stock of record at the close of business on July 15, 2020. 
The declaration and payment of future dividends under the quarterly dividend policy will be at the discretion of the 
Board of Directors and will depend upon many factors, including the Company’s earnings, capital requirements, 
financial conditions, the terms of the Company’s indebtedness and other factors that the Board of Directors may 
deem to be relevant. The Board may amend, revoke or suspend the dividend policy at any time and for any reason. 

F-47 

  
 
 
  
  
  
  
  
  
  
    
      
     
 
KORN FERRY AND SUBSIDIARIES 

SCHEDULE II – VALUATION AND QUALIFYING ACCOUNTS 
April 30, 2020 

Column A 

   Column B

Column C
Additions

Column D 

     Column E

Description 

Allowance for doubtful accounts: 
Year Ended April 30, 2020 
Year Ended April 30, 2019 
Year Ended April 30, 2018 

Deferred tax asset valuation allowance: 

Year Ended April 30, 2020 
Year Ended April 30, 2019 
Year Ended April 30, 2018 

Balance at 
Beginning 
of Period

Charges to
Cost and 
Expenses

Recoveries
(Charges) 
to Other 
Accounts (1)
(in thousands)

Balance 
at 
End of 
Period

Deductions (2)     

   $
   $
   $

   $
   $
   $

21,582
17,845
15,455

14,032
15,682
21,278

$
$
$

$
$
$

14,644
14,260
13,675

886
5,170
3,421

$
$
$

$
$
$

(311)
(826)
551

$ 
$ 
$ 

(12,120 )    $
(9,697 )    $
(11,836 )    $

23,795
21,582
17,845

3,939

$ 
— $ 
— $ 

(982 )    $
(6,820 )    $
(9,017 )    $

17,875
14,032
15,682  

(1)  Exchange rate fluctuations and for Deferred tax asset includes amount acquired from Acquired Companies. 
(2)  Allowance for doubtful accounts represents accounts written-off, net of recoveries and deferred tax asset valuation represents 

release of prior valuation allowances. 

F-48 

  
 
 
  
     
  
    
  
  
  
     
     
  
     
     
     
     
 
 
 
This page intentionally left blank

BOARD OF DIRECTORS

ANNUAL MEETING

Gary Burnison
Chief Executive Officer

Christina Gold
Non-Executive Chair

Doyle Beneby
President and Chief Executive Officer, 
Midland Cogeneration Venture

Jerry Leamon
Former Global Managing Director,
Deloitte

Angel Martinez
Former Chairman and Chief Executive 
Officer, Deckers Brands

Date: September 23, 2020
Time: 8:00 a.m. Pacific Time
Virtual Meeting Site:  
www.virtualshareholdermeeting.com/KFY2020 

REGISTRAR & TRANSFER AGENT

For address changes, account consolidation,  
registration changes, stock holdings, and 
lost stock certificates, please contact:

Computershare
150 Royall Street
Canton, Massachusetts 02021
USA
+1 877 889 7584
www.computershare.com/investor

Debra Perry
Former Senior Managing Director,
Moody’s Investors Service, Inc.

Lori Robinson
Retired General for the US Air Force

George Shaheen
Retired, Former Non-Executive Chair

STOCK LISTING

Common stock is traded on the New York
Stock Exchange under the symbol KFY.

CONTACTS

For investors:
Gregg Kvochak
+1 310 556 8550

For media:
Dan Gugler
+1 310 226 2645

08 
KORN FERRY | ANNUAL REPORT 2020

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