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LVMH

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Employees 10,000+
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FY2018 Annual Report · LVMH
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2 01 8  A N N UA L  R E P ORT

Passionate 
about 
creativity

Passionate  
about creativity

W H O 

W E   A R E

A creative universe of men and women passionate about their 
profession and driven by the desire to innovate and achieve.  
A globally unrivalled group of powerfully evocative brands  
and great names that are synonymous with the history of luxury. 
A natural alliance between art and craftsmanship, dominated  
by creativity, virtuosity and quality. 
A  remarkable  economic  success  story  with  more  than  
156,000 employees worldwide and global leadership in the 
manufacture and distribution of high-quality products. A global 
vision dedicated to serving the needs of every customer. The 
successful marriage of cultures grounded in tradition and elegance 
with  the  most  advanced  product  presentation,  industrial 
organization and management techniques. 
A singular mix of talent, daring and thoroughness in the quest  
for excellence. A unique enterprise that stands out in its sector.

Our philosophy: passionate about creativity

LV M H 

VA L U E S 

I N N O VA T I O N   A N D   C R E A T I V I T Y
Because our future success will come  
from the desire that our new products elicit while  
respecting the roots of our Maisons. 

E X C E L L E N C E   O F   P R O D U C T S   
A N D   S E R V I C E
Because we embody what is most noble and  
quality-endowed in the artisan world.

E N T R E P R E N E U R S H I P
Because this is the key to our ability to react and  
our motivation to manage our businesses as startups.

2  •  3

Fondation Louis Vuitton. #MyFLV architecture photography competition.

T H E   LV M H   G R O U P
Chairman’s message

Interview with the Group Managing Director

Governance and organization

Our Maisons and business groups

Performance and responsibility

Key figures and strategy

Commitments in 2018 

Talent 

Environment 

Corporate philanthropy

Ethics and responsible partnerships

B U S I N E S S   G R O U P   I N S I G H T S
Wines & Spirits

Fashion & Leather Goods

Perfumes & Cosmetics

Watches & Jewelry

Selective Retailing

LV M H   S T O R I E S

P E R F O R M A N C E   M E A S U R E S
Stock market performance measures 

Financial performance measures

Non-financial performance measures

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42  

46  
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130  
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4  •  5

 
  
 
INSPIR ING DR EA MS

T O   U N D E R S T A N D   LV M H ,   Y O U   H AV E   

T O   L O O K   B E Y O N D   T H E   F I G U R E S .   O U R   G R O U P ’ S 

P E R F O R M A N C E   I S   A B O V E   A L L   T H E   C O N S E Q U E N C E   

O F   O U R   L O N G - T E R M   V I S I O N .

A shared passion to achieve and inspire drives all our Maisons, and thrives within each of 

them. It is reflected in the myriad ways they blend tradition with modernity, and excellence 

with responsibility. They all have a single ambition: to evoke emotion and imagination with 

artisanal products that are ever more beautiful, exquisitely crafted, and unique. 

ANOTHER RECORD  
YEAR FOR LVMH 

LVMH scaled new heights in 2018: our revenue exceeded €46 billion, up 10%, while profit 

from recurring operations crossed the €10 billion mark, up 21%. This excellent perfor-

mance, to which all our business lines contributed, was buoyed by momentum in each of 

the regions where we operate. In particular, Asia and the United States saw strong growth, 

because the creativity and quality of our products, along with the unique in-store and 

online shopping experience we offer our customers, resonate especially well in those 

markets. The year’s many successes are testament to the tremendous vitality of our  

Maisons: the remarkable performance of our champagne Maisons’ cuvées de prestige, 

exceptional grape harvests in terms of both quality and quantity, Hennessy’s strong 

growth, Louis Vuitton’s continued series of triumphs, Christian Dior’s very strong first year 

as part of LVMH, creative renewal at Celine and in Menswear for Louis Vuitton, Dior and 

Berluti, the enthusiastic reception for Parfums Christian Dior’s innovations, Bvlgari’s new 

market share gains, Sephora’s enriched offering and innovative services, Rimowa’s bold 

collaborations with designers… These are the successes that reinforced our leadership 

position in the global luxury market in 2018.

DESIRABLE BRANDS,  
TRUE TO THEIR HERITAGE 

This leadership position has been achieved thanks to LVMH’s roots and heritage. Our 

Group is essentially a collection of family brands with remarkable histories and identities 

that provide endless sources of inspiration. In 2018, for example, Louis Vuitton continued 
to successfully revisit its iconic handbags, while Christian Dior reinterpreted the Toile de 

Jouy patterns that have been a feature of the Maison since its beginnings. Every season, 

Guerlain, Loro Piana, Bvlgari and Fendi develop original creations inspired by their rich 

heritage. There is something eternal about all our Maisons. They draw on their impressive 

6  •  7

LVMH 2018  .  Chairman’s messagelegacy to continue to build their place in history. The terroirs and wines of Dom Pérignon, 

Château d’Yquem and Château Cheval Blanc are made to stand the test of time. Belmond, 

the prestige hotel group with which we signed an acquisition agreement in 2018, also 

boasts fantastic properties, names and places that dreams are made of, including Venice 

Simplon-Orient-Express, Cipriani, and Copacabana. But the dreams that LVMH inspires 

do not only pay tribute to the past. We also know how to invent the future, starting afresh 

with entirely new projects like the hugely successful cosmetics brand Fenty Beauty by 

Rihanna, which burst onto the scene just two years ago. 

ENTREPRENEURIAL SPIRIT

Another factor behind the power and performance of our Group is the talent and passion 

of our teams: around the world, employees at our Maisons are all driven by the same 

commitment. Designers, artisans, executives, store managers, researchers… These are the 

Group’s lifeblood. Our decentralized organization means that we can attract and retain 

the best talent, encouraging our employees to give free rein to their entrepreneurial spirit. 

In 2018 we also stepped up our collaborations with startups, which are sources of inspiration 

for us. As well as taking part in Viva Technology and organizing the LVMH Innovation 

Award, we launched La Maison des Startups LVMH at Station F, the world’s biggest 

startup incubator. Working alongside startups helps keep us up to date with the latest 

innovations. In-house development programs allow our most inventive employees to turn 

their new ideas into concrete projects. It is in this richly diverse entrepreneurial environ-

ment, bringing together different generations, backgrounds and perspectives, that our 

people are giving shape to the LVMH of tomorrow. 

LVMH’S DEEP ROOTS IN FRANCE 

Another reason why LVMH can continue to expand, allowing its Maisons to carry on 

inspiring dreams, is that we have always prepared for the future: year after year we  

consolidate our foundations, laying the groundwork for new developments. In 2018 our 

Group ramped up its production capacity to meet ever-growing demand. The bulk of our 

investment was in France. After opening production workshops in Allier in 2017 and in 

Vendée in 2018, Louis Vuitton inaugurated a new facility in Maine-et-Loire in early 2019 – 

the Maison’s 16th in France – and will open two more in the coming months. Construction 

also continues at Veuve Clicquot’s new production site near Reims. The renovation project 

for La Samaritaine is well underway and its beautifully refurbished or newly created 

façades are gradually being revealed ahead of its opening, planned for 2020. Maintaining 

the desirability of our products therefore goes hand in hand with constant improvements 

in our production methods and our expert craftsmanship. Mastering this expertise is 

something we cherish: it ensures that our professions endure and that jobs can be  

created everywhere we operate. Naturally, we are pleased with and take pride in our 

results. But, most of all, we are proud of our Group’s deep roots in the French economy 

and in regions across France – through the investments it makes, the jobs it creates year 

after year, and its contribution to cultural life in Paris. In 2018, LVMH hired more than 

13,000 people in France. We also crossed a symbolic threshold in 2018, investing over  

€1 billion in France. In addition, the Fondation Louis Vuitton has welcomed over 5 million 

visitors since it opened, and the Jardin d’Acclimatation reopened in 2018, after an extensive 
makeover. We are therefore proud of LVMH’s significant contribution to France’s economic 

development and cultural influence. Most of our products are made in France, carrying 

names beyond its borders, each one evoking the French art de vivre in the dreams of 

billions of women and men around the world. 

A SENSE OF RESPONSIBILITY

As ambassadors of excellence, inspired by the continued success of our Maisons, we are 

also aware of the responsibility we have. The sustainability of our model is built on our 

exemplary approach to ethics and respect for our partners. Where the environment is 

concerned, we have already spent over 25 years working to preserve the shared heritage 

of rare and precious raw materials used to craft our products. Back in 1992, we took the 

lead by setting up an environment department. Today, more than ever, we are engaged 

in the protection of the environment, especially in the fight against climate change. For 

example, we have set ambitious 2020 goals for all our Maisons that concern their products, 

workshops and stores. It is also our responsibility to increase transparency in our supply 

chain and ensure that our practices reflect the highest standards of integrity and respect 

for our partners. Sharing our expertise is another key commitment. For example, we hand 

down expertise to younger generations through the Institut des Métiers d’Excellence 

LVMH, which by the end of 2018 had already trained 500 apprentices. And we support 

up-and-coming creative talent with the LVMH Prize for Young Fashion Designers, which 

has been showcasing the work of new and emerging designers every year since 2014. 

Lastly, we also promote and celebrate our artisanal expertise with a multitude of people 

during the Journées Particulières; the fourth edition of this event in 2018 was an unprec-

edented success, with our artisans welcoming 180,000 visitors.

CAUTIOUSLY OPTIMISTIC FOR 2019

In 2019, LVMH will again demonstrate its strong focus on innovation. Further progress will 

be made on many existing projects as well as a number of new launches. Powered by 

their creative momentum, our Maisons will further refresh and enrich their iconic lines 

while maintaining the exquisite quality of their products. Retail is another growth driver 

for our products, which will be boosted by our increasingly customer-centric approach as 

we develop our brands. The growing use of digital technologies in our business activities will 

also enrich the customer experience that we offer, both online and in our physical stores. 

Over the last 20 years, in addition to its Maisons’ excellence, the Group has benefited from 

the general increase in living standards worldwide. This trend is set to continue in the 

years to come. Therefore, while I am watchful, I remain optimistic about the Group’s 

medium- and long-term outlook.  

For the short term, conditions at the beginning of this year are buoyant, but we will keep 

a close eye on developments in light of persistent geopolitical uncertainties. We are  

therefore cautiously optimistic for 2019 and have set ourselves the ambition of further 

strengthening our global leadership in high-quality products. 

Bernard Arnault
Chairman and Chief Executive Officer

8  •  9

LVMH 2018  .  Chairman’s messageChâteau Cheval Blanc

A   W E A L T H   

O F   O P P O R T U N I T I E S   

F O R   T H E   G R O U P ’ S   

T A L E N T   A N D   B R A N D S 

ANTONIO BELLONI, 

GROUP MANAGING DIRECTOR

2018 was another record year  
for LVMH, which continues  
on its exceptional growth trajectory.  
What’s driving this ongoing success? 

The Group’s workforce has grown considerably, now total-

ing more than 150,000 people: designers, winemakers, 

leather artisans, watchmakers, managers, salespeople and 

more. Their diverse range of talent, culture and experience 

is an exceptional asset for LVMH.

Beyond its business performance, a company is best 

defined by its achievements and the talent in its organi-

zation. We are proud of our innovative, top-quality prod-

ucts;  our  magnificent  stores  all  over  the  globe;  our 

workshops, where unique craftsmanship is combined 

with new technologies. Each of these achievements is a 

Success brings responsibility,  
which is also important to LVMH.  
Why is there a stronger focus  
on making progress in this area, today?

human adventure that requires ambition, creativity and 

Like all companies, we have an important role to play in 

perseverance. Each represents an opportunity for our 

society, and a major responsibility as well. Our Group 

teams to hone their talent, broaden their skills and add 

directly drives economic growth, innovation and job  

their signature to unique projects. This engagement is the 

creation. But our impact goes further than that. Our rela-

key force driving the development of our Maisons and 
the desirability of our brands into the future. We cultivate 

tions with the communities we work in and our suppliers; 
our partnerships with schools for the Institut des Métiers 

a highly entrepreneurial mindset, which draws its vital 

d’Excellence; our cultural initiatives, starting with the  

energy from creativity, openness to the world and a 

Fondation Louis Vuitton; our LIFE program, which promotes 

desire for excellence – and our people make the difference. 

environmental best practices; our EllesVMH initiative, 

which supports women’s career development at every 

level of the organization; our work to promote social 

responsibility and inclusion… All these contributions are 

just as important. This wide-ranging social impact is 

important to our employees, who want to be proud to be 

part of LVMH. For our customers, a top-quality product is 

no longer enough: they also want to know about our  

Maisons’ values, and care about our corporate behavior. We 

know there is room for improvement, and we are deeply 

committed to moving forward and communicating trans-

parently about our objectives and progress.

What can digital technologies  
bring to luxury brands, rooted in tradition? 

Over the last few years our market has become highly 

fragmented. Customer journeys and purchasing habits 

have become more complex. Now, in addition to magazines 

and other traditional media, our customers – especially 

young people – use a range of digital options to stay 

informed, communicate with friends and shop. Brand 

awareness and customer engagement are built on these 

many different touchpoints. Each one is an opportunity for 

our talented employees to express our Maisons’ unique 

values by accentuating our creativity and awakening 

more emotion. Sephora’s smart mirrors let customers try 

on makeup using augmented reality. Moët Hennessy uses 

artificial intelligence to help customers create bespoke tast-

ing experiences with their friends. At Guerlain Parfumeur 

stores customers can explore a vast universe of fragrances 

and emotions, using a digital perfume organ to craft their 
own signature scent… The possibilities are endless. Digital 

technology and innovation will continue to be harnessed 

for the benefit of our ideas and brands, creating value 

and enriching the customer experience.

Maison Louis Vuitton Vendôme.

12  •  13

LVMH 2018  .  Interview with the Group Managing DirectorG O V E R N A N C E   

A N D   O R G A N I Z A T I O N

THE RIGHTS OF LVMH SHAREHOLDERS ARE PROTECTED  

BY LAW AND THE PRINCIPLES OF CORPORATE GOVERNANCE  

WHICH GOVERN THE WAY THE GROUP OPERATES.

LVMH’s Board of Directors is the strategic body of the 

There are three committees within the LVMH Board of 

Company which is primarily responsible for enhancing 

Directors: 

the Company’s value and protecting its corporate inter-

– In 2018, the Performance Audit Committee reviewed 

ests. It endeavors to promote long-term value creation by 

the annual and interim parent company and consolidated 

the Company, while notably accounting for the social and 

financial statements in conjunction with a detailed analysis 

environmental issues pertaining to its activities. Its principle 

of changes in the Group’s activities and scope. The Com-

assignments are to approve the Company’s and the 

mittee also worked on the following issues: internal audit; 

Group’s major strategies and supervise their implemen-

the Group’s internal audit policy and how the financial 

tation; to verify the fair and accurate presentation of 

markets view the Group; the Group’s tax situation; and 

information about the Company and the Group; to pro-

the transition to the new accounting standard, IFRS 16, 

tect its corporate assets; and to ensure that core business 

from January 1, 2019.   

risks are fully accounted for in the management of the 

– In 2018, the Nominations and Compensation Commit-

Company. It also makes sure that systems are in place to 

tee issued proposals on: the fixed and variable compen-

prevent corruption and influence peddling, and policies are 

sation and benefits in kind of the Chairman and Chief 

implemented to ensure non-discrimination and diversity 

Executive Officer, and the Group Managing Director;  

– notably gender equality within the executive bodies. 

the performance criteria pertaining to their variable com-

Lastly, it acts as guarantor with respect to the rights of 

pensation and of the respective weightings of these  

each of its shareholders and ensures that shareholders 

criteria; the allocation of performance bonus shares to 

fulfill all of their duties.

these two people and the requirement to retain a portion 

In 2018, the Board of Directors approved the annual and 

of the shares that may be definitively allocated to them. 

interim parent company and consolidated financial state-

It also provided opinions on the compensation, perfor-

ments, monitored quarterly business activity, and gave  

mance bonus shares, and benefits in kind attributed to 

its opinion on: the Group’s key strategic directions and 

certain members of the Board of Directors by the Com-

decisions, its budget, compensation of company officers, 

pany or its subsidiaries. It delivered a favorable opinion on 

the implementation of bonus share and performance 

the appointment of a new female director to replace 

bonus share allocation plans, and the implementation of 

another female director who has resigned.

the share buyback plan. Lastly, it approved the plan to 

– The Ethics and Sustainable Development Committee 

acquire Belmond Group.

ensures compliance with the individual and shared values 

on which the Group bases its actions, which are detailed 

in the Code of Conduct as well as the other codes and 

charters resulting from this code. In 2018, the committee’s 

work included monitoring the compliance program imple-

mented by the Group in connection with the Sapin 2 Act 

and the law on the duty of care for parent companies, in 

conjunction with the Ethics & Compliance Director.

Further information can be found in the 2018 Reference Document.

BOARD   
OF DIRECTORS  (1)

Bernard Arnault
Chairman and Chief Executive Officer

Antonio Belloni
Group Managing Director

Antoine Arnault(4)

Delphine Arnault(6)

Nicolas Bazire

Sophie Chassat(2)(3) 

Bernadette Chirac(2)

Charles de Croisset(2)(4)(5)

Diego Della Valle(2)

Clara Gaymard(2)

Marie-Josée Kravis(2)(5)

Lord Powell of Bayswater

Marie-Laure  
Sauty de Chalon(2)(6)

Yves-Thibault  
de Silguy(2)(4)(5)(6)

Hubert Védrine(2)(6)

Advisory  
Board Member(1)

Paolo Bulgari 

General Secretary

Marc-Antoine Jamet

Statutory Auditors

Ernst & Young Audit
represented by Jeanne Boillet  
and Patrick Vincent-Genod

Mazars
represented by Simon Beillevaire  
and Loïc Wallaert

(1) As of December 31, 2018.
(2) Independent Director.
(3) Co-opted by the Board of Directors  
at its meeting on October 25, 2018.
(4) Member of the Performance  
Audit Committee.
(5) Member of the Nominations  
and Compensation Committee.
(6) Member of the Ethics and  
Sustainable Development Committee.

EXECU TIVE COMMITTEE

Bernard Arnault
Chairman and Chief Executive Officer

Antonio Belloni
Group Managing Director

Delphine Arnault
Louis Vuitton Products

Nicolas Bazire
Development and Acquisitions

Pietro Beccari
Christian Dior Couture

Michael Burke
Louis Vuitton

Chantal Gaemperle
Human Resources and Synergies

Jean-Jacques Guiony
Finance

Christopher de Lapuente
Sephora and Beauty

Philippe Schaus
Wines and Spirits

Sidney Toledano
Fashion Group

Jean-Baptiste Voisin
Strategy

14  •  15

LVMH 2018  .  Governance and organizationLVMH comprises 70 prestigious Maisons 

organized into six business groups. 

Each Maison steadfastly preserves  

and perfects a long tradition of expertise 

and offers exceptional products.

14T H C EN T U RY
1365 

Le Clos des Lambrays 

16T H C EN T U RY
1593  Château d’Yquem 

18T H C EN T U RY
1729  Ruinart 
1743  Moët & Chandon 
1765  Hennessy 
1772  Veuve Clicquot 
1780  Chaumet 

19T H C EN T U RY
1815   Ardbeg
1817    Cova
1828   Guerlain
1832   Château Cheval Blanc
1843   Krug
1843   Glenmorangie
1846   Loewe
1849   Royal Van Lent 
1852   Le Bon Marché 
1854   Louis Vuitton
1858   Mercier
1860  TAG Heuer
1860   Jardin d’Acclimatation
1865   Zenith
1870   La Samaritaine
1884   Bvlgari
1895   Berluti
1898   Rimowa

Le Parisien-Aujourd’hui en France

Emilio Pucci

20T H C EN T U RY
1908   Les Échos
1916   Acqua di Parma
1923   La Grande Épicerie de Paris
1924   Loro Piana
1925   Fendi
1936   Dom Pérignon
1936  Fred
1944 
1945  Celine
1946  Christian Dior Couture
1947  Parfums Christian Dior
1947 
1952  Givenchy
1952  Connaissance des Arts
1957  Parfums Givenchy
1958  Starboard Cruise Services
1959  Chandon
1960  DFS
1969  Sephora
1970  Kenzo
1970  Cape Mentelle
1972  Parfums Loewe
1974 
1976  Benefit Cosmetics
1977  Newton
1980  Hublot
1983  Radio Classique
1984  Thomas Pink
1984  Marc Jacobs
1984  Make Up For Ever
1985  Cloudy Bay
1988  Kenzo Parfums
1991 
Fresh
1992   Colgin Cellars
1993  Belvedere
1998  Bodega Numanthia
1999  Terrazas de los Andes
1999   Cheval des Andes 

2 1 ST C EN T U RY
2004   Nicholas Kirkwood
2008   Kat Von D
2009   Maison Francis Kurkdjian
2010   Woodinville
2013   Ao Yun
2017   Fenty Beauty by Rihanna

Investir-Le Journal des Finances

O U R   B U S I N E S S   G R O U P S

W IN ES   
& SPIR ITS

FA SH ION   
& LEAT H ER GOODS

PER FU M ES   
& COSM ET IC S

Moët & Chandon, Krug, Veuve Clicquot, 

The Fashion & Leather Goods business 

LVMH is a key player in the perfume, 

Hennessy, Château d’Yquem…  

group comprises Louis Vuitton, 

makeup and skincare sector, with  

the origins of all these world-famous 

Christian Dior Couture, Celine, Loewe, 

a portfolio of world-famous French 

estates are inextricably linked to the 

Kenzo, Givenchy, Pink Shirtmaker, 

brands: Christian Dior, Guerlain, 

appellations and terroirs of the world’s 

Fendi, Emilio Pucci, Marc Jacobs, 

Givenchy and Kenzo. The Group  

most prestigious wines and spirits. 

Berluti, Nicholas Kirkwood, Loro 

also owns other beauty brands: 

Whether they are in Champagne, 

Piana and Rimowa. While respecting  

Benefit, Fresh, Acqua di Parma, 

Bordeaux, or other famed wine regions, 

the identity and autonomous 

Parfums Loewe, Make Up For Ever, 

these Maisons, many of which date 

management of these brands,  

Maison Francis Kurkdjian, Fenty 

back more than a century, all share  

LVMH supports their growth by 

Beauty by Rihanna, Kat Von D  

a powerful culture of excellence.

providing them with shared resources.

and Marc Jacobs Beauty.

WATC H ES   
& J EW ELRY

SELEC T I V E 
R ETA ILING

OT H ER   
AC T I V IT IES

The LVMH Watches & Jewelry Maisons 

The Selective Retailing business 

Other activities include Groupe  

are some of the most emblematic 

group comprises Sephora, the world’s 

Les Echos, which comprises leading 

brands in the industry. They operate 

leading selective beauty retailer,  

French business and cultural news 

in jewelry and watches with Bvlgari, 

Le Bon Marché, a Paris department 

publications; Royal Van Lent, the 

Chaumet, Fred, TAG Heuer, Hublot, 

store with a unique atmosphere,  

builder of high-end yachts marketed 

Zenith and Dior Montres. These 

and travel retailers DFS and Starboard 

under the brand name Feadship;  

Maisons are guided by a daily  

Cruise Services.

and Cheval Blanc, the collection  

quest for excellence, creativity  

and innovation.

of exceptional hotels.

16  •  17

LVMH 2018  .  Our Maisons and business groupsA   R E S P O N S I B L E   M O D E L   

D E D I C A T E D   T O   E X C E L L E N C E

FORGED OVER GENERATIONS BY ALLIANCES BETWEEN MAISONS  

– WEAVING TOGETHER THEIR TRADITIONS OF EXCELLENCE  

AND CREATIVE PASSION – LVMH HAS BUILT ITS LEADING POSITION  

ON A UNIQUE PORTFOLIO OF ICONIC BRANDS.

These Maisons draw their energy from their exceptional 

Nurturing talent

heritage, innovative mindset and receptive outlook. The 

Group supports their development in a spirit of entrepre-

Encouraging all our employees to reach their full career 

neurship, long-term vision and respect for the source of 

potential and achieve their aspirations. Developing diversity 

their strength and stature. 

and the wealth of human resources at our companies in 

As ambassadors of an authentic art de vivre, it is our 

all the countries where we operate, and encouraging  

responsibility to set the right example in every aspect of 

initiatives in these areas. Contributing to the knowledge and 

our business, from product design to the experience that 

preservation of our crafts outside the Group in addition to 

customers have throughout their relationships with our 

our own expertise as artisans and designers.

brands; from investment choices to social and environ-

mental initiatives. Because what we do requires a diverse 

Environment 

range of talent, we are committed to training teams that 

embody excellence. Because passing on skills is an inte-

Working together to preserve the planet’s resources,  

gral part of our culture, we want to use that opportunity 

to design and develop products that are compatible  

to promote social inclusion and employment. Because 

with environmental concerns, reporting on our policies 

our crafts make the most of nature at its purest and  

and projects and the progress achieved in meeting our 

most beautiful, we see preserving the environment as  

object ives. Contributing to environmental protection above 

a strategic imperative.

and beyond factors directly related to our operations  

The values and actions encompassed by our sustainable 

by entering into active partnerships with cooperating 

development attitude emerge from a tradition that dates 

businesses, local authorities and associations.

back to the origins of our Maisons and forms an integral 

part of our heritage. Our long-term success depends not 

Partnerships and support 

only on the Group’s solid business model and profitable 

growth strategy, but also on our unwavering commitment 

Maintaining and strengthening responsible relationships 

to creativity, excellence, and our environmental impact 

with our partners, suppliers and subcontractors. Imple-

and corporate citizenship. 

Business performance

menting a patronage program for the widest possible 

public benefit which reflects and transmits our funda-

mental values. Providing active support for major causes, 

humanitarian projects and public health programs, and 

Combining profitable growth and sustainability with 

developing initiatives in support of art and young people.

commitments to creativity and excellence. Applying our 

creative passion to the art de vivre to which our customers 

aspire. Strengthening our position as a global leader, and 

being the benchmark for managing and developing 
high-quality brands.

18  •  19

LVMH 2018  .  Performance and responsibilityT H E   W O R L D ’ S   L E A D I N G   

L U X U R Y   G O O D S   G R O U P

Revenue

€4 6 . 8  b n
+10%

Profit from 
recur ring operations 

€10.0  b n
+21%

Net profit 
Group share 

€6 .4   b n
+18%

70

countries

4,592

stores

156,088

employees

70

brands

A U N IQU E OPER AT ING MODEL   
A NC HOR ED BY SIX PILLA R S

DECENTRALIZED 
ORGANIZATION 
Our structure and operating principles 

VERTICAL   
INTEGRATION
Vertical integration fosters excellence 

SUSTAINING   
SAVOIR-FAIRE
Our Maisons pursue a long-term 

ensure that our Maisons are both 

both upstream and downstream, 

vision. To preserve their distinctive 

autonomous and responsive.  

allowing control over every link  

identities and excellence, LVMH  

This allows us to be extremely close 

in the value chain – from sourcing  

and its Maisons have developed 

to our customers, to ensure that 

and production facilities to selective 

forward-thinking initiatives to transmit 

rapid, effective and appropriate 

retailing – which in turn means that 

savoir-faire and ensure that 

decisions can be made. This approach 

the image of our Maisons is carefully 

craftsmanship and creative skills are 

also sustains the motivation of  

controlled.

valued by younger generations.

our employees, encouraging them  

to show true entrepreneurial spirit.

ORGANIC GROWTH
The LVMH Group places priority  

CREATING   
SYN ERGIES
Sharing of resources on a Group 

scale creates intelligent synergies 

BALANCE ACROSS 
BUSIN ESS SEGMENTS   
AND GEO GRAPHIES
Our Group has the resources  

on organic growth and commits 

while respecting the individual 

to sustain regular growth thanks  

significant resources to develop  

identities and autonomy of our 

to the balance across its business 

its Maisons, as well as to encourage 

Maisons. The combined strength  

activities and a well-distributed 

and protect creativity. Our employees 

of the LVMH Group is leveraged  

geographic footprint. This balance 

are key to this approach, making  
it essential to support their career 

growth and encourage them to excel.

to benefit each of its Maisons.

means that we are well-positioned  
to withstand the impact of shifting 

economic factors.

 
201 8 R EV EN U E 
BY R EGION
(in %)

201 8 R EV EN U E 
BY BUSIN ESS GROU P
(in %)

Other  markets
11%

Asia
(excl. Japan)
29%

Japan
7%

France
10%

Europe
(excl. France)
19%

United States
24%

Selective 
Retailing and 
Other activities
28%

Watches &  
Jewelr y
9%

Perf umes & 
Cos metics
13%

Wines &   
Spirits
11%

Fashion  &   
Leather Goods
39%

GEOGR A PH IC FOOT PR IN T
(as of December 31, 2018)

UNITED STAT ES
Revenue: €11,207 m
783 stores
32,7 24 employees

FRANC E
Revenue: €4,491 m
514 stores
31,156 employees

EUROPE  (excl.  France)
Reven ue:  €8 ,731 m
1,153 stores
38,645  employees

OTH ER MA RKETS
Revenue: €5,32 3 m
431 stores
11,856 employees

JAPAN
Reven ue:  €3,351 m
422 stores
6,905  employees

ASIA (excl. Japan)
Revenue: €13,72 3  m
1,289 s tores
34,802 employees

20  •  21

LVMH 2018  .  Key figures and strategyChaumet, 2018 edition of the LVMH Journées Particulières.

C O M M I T M E N T S   I N   2 0 1 8

IN 2018, LVMH GROUP STEPPED UP INITIATIVES  

FOR INNOVATION, THE ENVIRONMENT, ENTREPRENEURSHIP,  

AND YOUNG TALENT.

T R A DIT ION &   
EX PERT ISE

LVMH and its Maisons are the heirs and custodians 
of a long tradition of artisanal and creative skills, 
some of which date back centuries. They scrupulously 
safeguard and develop this cultural heritage. Perpet-
uating these professions and their traditions is vital 
for LVMH’s long-term future, since only very highly 
skilled artisans can make our beautifully crafted 
products. And this unique legacy, this expertise, is also 
what we are known and respected for worldwide.

—

OCTOBER 2018

—

OCTOBER 2018

LVMH’S INSTITUT DES MÉTIERS D’EXCELLENCE  

IN FRANCE AND SWITZERLAND WELCOMES ITS 

FIFTH CLASS OF STUDENTS AND EXPANDS IN ITALY

In October 2018, LVMH’s Institut des Métiers d’Excellence 

(IME) welcomed its fifth class of students, hitting a major 

milestone with over 500 apprentices trained this year.  

In  2018,  IME  expanded  significantly  in  France  and  

Switzerland, increasing the number of training courses it 

offers and developing others in partnership with schools. 

At  the  end  of  November,  IME  in  Italy  celebrated  its  

second class of apprentices with the announcement of 

three new partnerships for training courses in artisanal 

professions and sales – women’s footwear at Politecnico 

Calzaturiero in Capriccio di Vigonza, men’s footwear at 

the Berluti Academy in Ferrara and sales training the  

THE 2018 LVMH JOURNÉES PARTICULIÈRES

Ca’ Foscari University of Venice.

In 2018, LVMH’s Journées Particulières enjoyed unpre-

—

cedented success with a record 180,000 visitors. The 

JUNE 2018

fourth edition of this one-of-a-kind event was even bigger 

THE FIFTH ANNUAL LVMH PRIZE  

and more international than the previous ones, with 56 of 

FOR YOUNG FASHION DESIGNERS

the LVMH Group’s Maisons opening 77 exceptional venues 

to the public – 40 of them for the first time – in 14 countries 

The LVMH Group always strives to support emerging  

on five continents. For three days (from October 12 to 14), 

talent, and in 2018 it awarded the LVMH Prize for Young 

perfumers, watchmakers, jewelers, shoemakers, trunk- 

Fashion Designers, which each year honors the work of a 

makers, wine experts, barrel-makers, makeup artists and 

talented stylist, selected by a jury made up of the creative 

more, welcomed visitors from all backgrounds to showcase 

directors of the Group’s Maisons. With 1,300 candidates 

their expertise and share the many facets of their work 

from more than 90 different countries, the LVMH Prize 

with them. It was an exceptional event, full of memorable 

saw record participation levels in 2018. The nine finalists 

moments that will stay with participants as they await the 

presented  their  designs  at  a  ceremony  held  at  the  

next edition…

Fondation Louis Vuitton on June 6. At the close of this 

exceptional day, the jury named Tokyo-based Japanese 

designer Masayuki Ino as the grand prize winner of the 
fifth annual LVMH Prize, for his fashion label, Doublet.

22  •  23

LVMH 2018  .  Commitments in 2018—

FEBRUARY 2018

LAUNCH OF THE INSIDE LVMH PROGRAM

In February 2018, the LVMH Group launched the Inside 

LVMH program, a unique digital experience for students 

from Europe’s top 50 schools and universities and for 

Group interns. The program allows talented young people 

to deepen their understanding of the strategic challenges 

in the luxury industry and “Imagine the Luxury Experience 

of Tomorrow”. In all, more than 4,400 talented young 

participants joined the program. Of the 200 short-listed 

students, three winning teams had the opportunity to 

present their ideas at the LVMH Group’s headquarters in 

Paris, with LVMH Chairman and CEO Bernard Arnault in 

attendance, along with 50 members of the Group’s top 

management, including Maison Presidents and members 

of the LVMH Executive Committee. This initiative reflects 

the Group’s ambition to identify the next generation of 

international talent and bridge the gap between the  

academic and professional worlds. 

SOC IET Y &   
T H E EN V IRON M EN T

Since its inception, the Group has made sustainable 
development one of its strategic priorities. This policy 
provides a powerful response to the issues of corporate 
ethical responsibility in general, as well as the role a 
group like LVMH should play within French society 
and internationally.

—

DECEMBER 2018

SIXTH ANNUAL LVMH ENGAGED  

MAISONS DINNER

On December 5, 2018, LVMH’s sixth annual Engaged  

Maisons Dinner was held at the Palais Brongniart. This 

annual event celebrates the Group and its Maisons’ com-

mitment to humanitarian causes and partnership with 

nonprofits such as UNICEF, Belle & Bien, Cancer@Work, 

ELA, Epic Foundation, ESAT de L’Arche, Force Femmes, 

Kelina, Les Restos du Cœur, Les Virades de l’Espoir, Save 

the Children and Toutes à l’École. The Group supports 

these organizations all year round and raises funds for the 

fight against sickle-cell anemia at this event. Alongside 
the staff of Robert-Debré Hospital in Paris, LVMH and its 

Maisons help battle this disease by funding research and 

patient treatment.

—

JULY 2018

LVMH, A SIGNATORY OF ACT4NATURE

LVMH took its long-standing commitment to preserving 

biodiversity to a new level by supporting “act4nature”, 

which was launched in 2018 by the Association Française 

des Entreprises pour l’Environnement (Association of 

French Companies for the Environment). Together with 

around sixty other companies, the Group signed a charter 

of commitments. Ten of them are collective commitments 

to include biodiversity issues in all areas of business, from 

governance and strategy to the most concrete operations. 

The aim is to ensure that each company makes a “net 

positive contribution to nature”. In addition, each signatory 

pledges to implement new initiatives that are relevant to 

its businesses. By taking part in this forward-looking 

movement, LVMH will help prepare two key events in 2020: 

the World Conservation Congress of the International 

Union for Conservation of Nature, which will be held in 

Marseille,  and  the  COP15  Convention  on  Biological  

Diversity in Beijing. 

—

JUNE 2018

LVMH’S COMMITMENT TO DISABILITY

LVMH encourages its Maisons to develop their relations 

with companies that employ people with permanent or 

temporary severe disabilities, and provide them with  

special facilities and support (sometimes known as “shel-

tered” employment). To raise its profile in this area, the 

Group holds the Disability, Employment and Responsible 

Purchasing trade fair in France, which is open to the  

general public. The third annual trade fair, which was held 

on May 28 in Paris, drew 3,500 visitors, confirming the 

event’s success. The Maisons also organize a range of 

different initiatives outside France. For example, in 2018, 

Sephora recruited 100 people with disabilities at its Olive 

Branch distribution center in the United States. In Italy, 

LVMH actively supported two nonprofits that help people 

with Down syndrome integrate society and the workplace. 

In Poland, Parfums Christian Dior held a day of job coaching 

for people with disabilities.

24  •  25

LVMH 2018  .  Commitments in 2018—

MAY 2018

LIFE 2020 GOES TO TOKYO

LVMH wants all its employees to embrace its environ-

mentally friendly approach. In September 2017, to mark 

the 25th anniversary of its Environment Department, the 

Group officially presented its aims for 2020 to the teams 

at an event in Paris entitled “Future LIFE”. In 2018, the Group 

hosted a second edition of this event in Japan on May 30. 

Like the first, it explained to the 250 participants how LVMH 

intends to continue its long-standing commitment to pre-

serving natural resources and fighting climate change.

—

MAY 2018

A NEW EDITION OF THE LIFE IN STORES AWARDS

LVMH launched LIFE in Stores to encourage environmen-

tal excellence at its Maisons and recognize the stores with 

the best energy performance. The latest innovations  

in this field were presented at the second edition on  

May 16 and 17, 2018. At the event’s closing ceremony, 

seven Maisons – Celine, Louis Vuitton, Loro Piana, Guerlain, 

DFS, Loewe and Sephora – were recognized for their 

efforts. More than just a prize, the LIFE in Stores Awards are 

a source of inspiration for others within the Group, since 

they open up new avenues in areas as diverse as building 

insulation, discreet lighting, consumption management 

and air purity.

—

FEBRUARY 2018

LAUNCH OF WECAREFORMODELS.COM

After drawing up the Charter on Working Relations  

with Fashion Models and Their Well-Being in consultation 

with Kering, and having it signed by magazines Elle  

and Version Fémina, in February 2018, the LVMH Group 

launched wecareformodels.com. This website is an inte-

gral part of the drive for empowerment, transparency 

and emancipation initiated by the Charter. It reminds 

models of the commitments made by both groups to 

ensure their well-being and the quality of their working 

relations  during  runway  shows  and  fashion  shoots. 

Wecareformodels.com also provides models with useful 

information, good practices and advice from experts.

LEA DER SH IP & 
EN T R EPR EN EU R SH IP

At LVMH, leadership drives performance. Thanks 
to the leadership of all our employees with vision – 
and the ability to instill this vision in their staff –  
we are able to achieve highly ambitious goals. Our 
decentralized organization lets us build close rela-
tionships with our customers; make fast, effective 
decisions; and motivate our employees for the long 
term by encouraging them to take an entrepreneurial 
approach. It promotes risk-taking and perseverance, 
and requires pragmatism and the ability to rally staff 
to give their very best. We foster collective intelligence 
and run in-house innovation development programs 
so that our boldest employees can transform their 
innovative ideas into business plans.

—

MARCH, JUNE, OCTOBER 2018

NEW EDITIONS OF THE DARE PROGRAM 

The DARE (Disrupt, Act, Risk – to be an Entrepreneur)  

program stimulates innovation by providing 12 teams of 

employees with a unique experience inspired by the new 

economy and the world of startups. Each team – with the 

help of mentors, senior managers from the Maisons and 

external entrepreneurs – works on transforming its inno-

vative ideas into concrete projects. At each session,  

three winning projects are selected by the jury to be 

implemented at LVMH.

Following two successful initial programs in 2017, which 

were held in France and focused on global innovation 

and sustainable development, DARE took center stage 

again in 2018, with a much larger, more international scope, 

first in Italy in March 2018, with an event focusing on gender 

diversity, then in Shanghai in June 2018, and finally in  

New York in October 2018, with events looking at the 

future of luxury. Since its launch, more than 1,500 talented 

participants have dared to share their innovative ideas. Of 

these, 36 projects have been developed further through 

DARE events, and around fifteen winning projects have 

moved from the drawing board to reality.  

26  •  27

LVMH 2018  .  Commitments in 2018—

MAY 2018

THIRD EDITION OF VIVA TECHNOLOGY

With over 100,000 visitors keen to discover the latest 

innovations presented by 9,000 startups and hundreds of 

large companies – including LVMH and 22 of its Maisons 

– the third Viva Technology trade fair was a resounding 

success. Throughout this key three-day event devoted to 

digital transformation, the LVMH Luxury Lab was a major 

attraction, welcoming French President Emmanuel Macron 

and hosting conferences to present its Maisons’ latest 

innovations and pitches by the 30 startups shortlisted for 

the  LVMH  Innovation  Award,  which  went  to  French 

A RT & C U LT U R E

Art has always inspired the creation of exceptional 
products, and at LVMH highly skilled craftsmanship 
and rare professions are a precious cultural resource. 
It is therefore only natural that the Group should 
take action to foster art and culture. Our support 
spans several areas, in France and further afield: we 
help restore historical monuments, enrich the collec-
tions of major museums, contribute to key national 
exhibitions and support contemporary artists.

startup Oyst. Thanks to the huge efforts of its employees, 

—

the LVMH Group was the twelfth-most frequently men-

JUNE 2018

tioned company name at Viva Technology this year, 

RECTO/VERSO AT THE FONDATION LOUIS VUITTON

climbing to fifth place in the event’s ranking of its most 

influential partners.

—

APRIL 2018

In June 2018, the Fondation Louis Vuitton hosted its  

second recto/verso (front/back) exhibition, organized by 

the Secours Populaire Français nonprofit in collaboration 

with more than 100 contemporary artists from around 

LA MAISON DES STARTUPS LVMH  

the world. Their works, which were exhibited for the first 

IS LAUNCHED AT STATION F

time, were then sold in an auction and the proceeds were 

donated to Secours Populaire Français to help facilitate 

LVMH constantly seeks excellence and in 2018 the Group 

access to art and culture for people in need.

reasserted its intention to remain at the cutting-edge  

of innovation by launching an accelerator program at  

—

Station F, the world’s biggest startup campus. The project, 

2017 - 2018

named La Maison des Startups LVMH, aims to ramp up 

SUCCESSFUL EXHIBITIONS  

collaboration between entrepreneurs and the Group’s 

AT THE FONDATION LOUIS VUITTON 

Maisons, so that together they can invent the future of 

luxury in a range of sectors. La Maison des Startups 

The exhibition Being Modern: MoMA in Paris, which was 

LVMH boasts 220 square meters and 89 work stations. 

held from October 2017 to March 2018, featured an excep-

Every year, it welcomes 50 international startups working 

tional selection of 200 artworks from New York. Shown 

in areas relevant to the challenges faced by the Group 

for the first time in France, they retraced the history and 

and its Maisons. Most of the startups that have already 

mission of the Museum of Modern Art. In the spring, 

joined the program were spotted at Viva Technology, 

another exhibition entitled In Tune with the World brought 

especially if they participated in the second edition of the 

together modern and contemporary works by nearly  

LVMH Innovation Award.

30 artists, including Alberto Giacometti, Henri Matisse, 

Gerhard Richter, Pierre Huyghe, Yves Klein and Takashi 

Murakami. Lastly, two exhibitions were held in the fall of 

2018: Egon Schiele and Jean-Michel Basquiat. A selection 

of 250 artworks taken from their exceptional body of 

work presented the itineraries of these two artists whose 

intense and meteoric lives still fascinate us today.

Egon Schiele – Self-portrait with peacok waistcoat, standing, 1911.

28  •  29

LVMH 2018  .  Commitments in 2018Paris edition of the DARE program.

C U L T I VA T I N G   

O U R   E N T R E P R E N E U R I A L   

S P I R I T !

BEING ENTERPRISING MEANS PREPARING FOR THE FUTURE,  

ANTICIPATING TOMORROW’S WORLD AND CONTINUING TO SURPRISE  

MARKETS IN PERPETUAL FLUX. IT MEANS COMBINING INNOVATION  

AND TRADITION, DARING AND THE QUEST FOR PERFECTION,  

BUT ALSO GIVING FREE REIN TO OUR IMAGINATIONS AND EXPLORING  

THE OPPORTUNITIES CREATED BY NEW TECHNOLOGIES.

Our Group, which operates in a fast-moving business 

In order to identify future employees as early on as  

environment with an increasingly international organi-

possible, LVMH has forged strong ties with schools and 

zation – 156,000 employees worldwide, 52% of whom  

universities. This year, we organized or took part in over 

are millennials – has rolled out an ambitious talent recruit-

250 events and initiatives where students could find out 

ment and development policy. It aims to meet future 

more about the Group and our Maisons. For example,  

challenges by encouraging employees to be bolder  

we launched the Inside LVMH program (see page 24) in 

and embrace the Group’s founding values: be creative 

January 2018, a first-of-its-kind omnichannel event, which 

and  innovative,  deliver  excellence  and  cultivate  an  

plunged over 4,400 students from 50 partner schools 

entrepreneurial spirit.

and universities in six European countries into the world 

Enriching our talent pool

of LVMH and its Maisons. 

To hire more experienced employees, LVMH has a network 

of 800 internal recruiters. It uses forums and committees 

In 2018, LVMH recruited 40,000 employees on permanent 

to maximize their knowledge of the market and guarantee 

contracts and over 7,300 interns with either Bachelor’s or 

effective recruiting. External hiring is a source of enrichment 

Master’s degrees. We seek to attract the most promising 

for the Group and its Maisons, so, as well as encouraging 

candidates to support the Group’s development so that 

internal mobility, we recruit people from different back-

we can continue to deliver excellent performance in a 

grounds outside the Group who can provide us with 

highly competitive environment. 

fresh perspectives.

Through our staff development policy and by champion-

ing diversity within our ecosystem – in all our different  

Committed to our talented employees

Maisons, business lines, activities and geographic areas – 

we endeavor to offer everyone unique career opportunities, 

LVMH’s 156,000 employees are central to the Group and 

making LVMH a very attractive employer for top talent. 

its Maisons’ success, both individually and collectively. 

Attracting the best is fundamental for LVMH. The Group 

Creating a work environment that ensures they are both 

and its Maisons seek people with skills and experience, 

fulfilled and committed is a priority for the Group’s and 

but who are also sensitive to and aware of their environ-

the Maisons’ senior executives, managers and HR teams. 

ment; people who can understand the duality of LVMH’s 

We believe in our people and know our success depends 

world: the enduring, lasting nature of our Maisons, but the 

on their talent. Our mobility policy offers them career 

need for us to be responsive, agile entrepreneurs.
We seek people who will blossom in a business environ-

opportunities that grow their skills and help them establish 
a robust professional network. The annual career reviews 

ment where proactive entrepreneurship and innovation 

conducted by our managers and Human Resources 

are highly valued, and there are plenty of opportunities to 

teams enable us to build up a keen understanding of our 

build a career commensurate with their ambitions.

employees and their professional aspirations. Employees 

30  •  31

LVMH 2018  .  Talentshare and exchange with their managers during these 

the most talented young applicants, whatever their back-

interviews and together they build their career plan. Our 

ground. By doing this, IME promotes equal opportunities 

people also have access to all the Group’s vacancies via a 

without compromising on its strict selection criteria. 

dedicated website. In 2018, it featured almost 9,000 job 

Since its inception, it has trained a total of 500 appren-

offers at Maisons around the world. Employees apply for 

tices in France, Switzerland and Italy, enhancing their 

the positions directly and are proactively involved in their 

employability. IME is yet another example of LVMH’s 

own career development. In 2018, for example, 3,600 Group 

efforts as a responsible employer to foster diversity of 

managers found new positions and 56% of managerial 

origin and culture in its Maisons. 

vacancies were filled internally. 

Our key talent detection tool, the annual Organizational 

Being people-focused

Management Review, is further proof of how vital we 

believe our people are. In 2018, 67% of executive positions 

LVMH’s approach to corporate social responsibility is 

were filled by in-house talent, half of whom were identified 

based on a long-term vision for our employees and the 

in succession plans. This system also allows us to monitor 

communities around us. 

our progress in meeting the Group’s objective to increase 

Both in-house and outside the Group, our managers and 

gender diversity in senior executive teams – women now 

staff are committed to meeting four corporate social 

hold 42% of the positions (compared with 23% in 2007). 

responsibility (CSR) goals: developing employee expertise 

Promoting a culture of learning

and talent; promoting their physical and psychological 

well-being; preventing discrimination; and supporting 

local communities and regional development. 

In a sector as dynamic as the luxury industry, if we want 

Our employees receive regular information about our 

to learn every day, we have to call things into question 

CSR initiatives in integration seminars, training courses 

and be open to the world around us. Change and trans-

(e.g. anti-discrimination training), specific communications 

formation are critical issues for the Group’s Maisons. They 

(for example about opportunities for engagement – 

must therefore embrace this mindset and function as 

sponsorship of nonprofits, ambassador positions for the 

learning organizations. We constantly encourage our 

causes supported by a Maison), and at events like the 

staff to learn from each other by sharing their experi-

Engaged Maisons Dinner (see page 25). 

ences – both their successes and their failures.

The  Group  is  involved  in  a  range  of  programs  and  

Our employee skills development initiatives focus on four 

partnerships with organizations working at the grass-

main topics: understanding the culture and values that 

roots level. For example, it helps young people find a pro-

make our Group what it is and are the very essence of our 

fession; vulnerable, isolated women reclaim their rights; 

organization; developing management and leadership 

the inhabitants of stigmatized neighborhoods, etc. LVMH 

among LVMH managers; promoting business excellence 

also pays special attention to the employment of people 

by exploring issues like brand desirability; and pursuing 

with disabilities. 

open innovation initiatives (like DARE – see page 27), 

The Group and its Maisons are responsible for several 

which are designed to interest everyone in new, more 

initiatives in this field in France and internationally. For 

agile methods of working.

example, in 2018, LVMH actively supported two nonprofits 

The Group founded the Institut des Métiers d’Excellence 

in Italy that help people with Down syndrome integrate 

LVMH in 2014 to ensure that its craftsmanship, design 

society and the workplace. Sephora’s Olive Branch distri-

and sales expertise is passed on to the next generation. 

bution center in the United States also hired 100 people 

IME offers free, practical vocational training programs for 

with disabilities.

Indicators

a s  of  De ce m be r 31 ,  2018

33

156,088

median  age

employees worldwide

73%

women

40,614

joiners ( 1) 
including 4,946 in  France

€131  m

invested   
in training

EMPLOYEES BY REGION
(in %)

EMPLOYEES BY BUSINESS GROUP
(in %)

Other  markets
8%

Asia
(excl. Jap an)
22%

Japan
4%

France
20%

Europe
(excl. France)
25%

United States
21%

Wines & Spirits
5%
Other activities
3%

Selective 
Retailing
37%

Fashion  & 
Leather Goods
31%

Perfumes & 
Cosmetics
18%

Watches &   
Jewelr y
6%

WORKFORCE BY AGE(1)
(in %)

BREAKDOWN OF MEN/WOMEN 
BY BUSINESS GROUP(1)

55+
7%

45 -54
15%

35 -44
26%

(1) Total permanent headcount.

Under 25
12%

25- 34
40%

Wines & 
Spirits

Fashion & 
Leather Goods

Perf umes & 
Cos metics

Watches  & 
Jewelr y

Selective  
Retailing

Other 
activities

31%

41%

17%

17%

62%

65%

38%

69%

83%

59%

83%

35%

32  •  33

LVMH 2018  .  TalentGuerlain. Ouessant Island.

E N V I R O N M E N T :   

LV M H   I S   O N   T R A C K   

T O   M E E T   I T S   T A R G E T S   

F O R   2 0 2 0

BY ENGAGING ITS 156,000 EMPLOYEES AROUND THE LIFE 2020  

SUSTAINABILITY GOALS SHARED BY ALL ITS MAISONS,  

LVMH IS CONTINUING TO ROLL OUT ITS MEASURES TO HELP  
PROTECT THE ENVIRONMENT. NEW ACHIEVEMENTS IN 2018 HIGHLIGHT  

THE PROGRESS MADE IN THIS AREA.

Focusing on shared goals to achieve 
environmental excellence

standards and ensuring that its Maisons’ products are 

truly timeless. Staff are trained by the Environment Acad-

emy, set up in 2016, and the Group has introduced various 

Since very early on, LVMH has been committed to setting 

decision-making tools such as Edibox, which calculates 

the benchmark for environmental stewardship. Using 

the Environmental Performance Index (EPI) of packaging. 

sustainability to drive innovation and propel its growth 

The Group’s Wines & Spirits and Perfumes & Cosmetics 

strategy, the Group has often led the field in this area, such 

companies, for example, calculate the EPI of all their prod-

as in 1992, when it set up an Environment Department 

ucts and are aiming to improve their results by 10% by 2020. 

reporting directly to the Group’s Executive Management. 

In 2018, Hennessy had already achieved a 12% improvement, 

The launch of LIFE (LVMH Initiatives for the Environment) 

while the champagne houses improved their results by 5%, 

in 2012 was another pivotal step. This global program 

and Perfumes & Cosmetics by 4%. The progress made by 

unites the Group’s staff and structures its initiatives 

LVMH is also rooted in education and innovation. By part-

around a shared vision and nine key priorities for its envi-

nering with the prestigious Central Saint Martins art and 

ronmental performance. In 2016, LVMH reached a new 

design school, LVMH is promoting the development of new 

milestone with LIFE 2020. Its Maisons now include LIFE 

design methods and materials that are aligned with its 

in their strategic planning processes, and the updated 

environmental performance goals. In 2018, one of the 

program has set several highly ambitious shared goals for 

initiatives that grew out of this partnership was Green Trail, 

2020 – relating to products, supply chains, sites and 

which recognized the most sustainable student projects.

stores – and is also aimed at helping to combat climate 

change. The Group’s environmental approach is organized 

around the four goals presented below:

PRODUCTS

Improving the environmental  
performance of all products
With LIFE 2020, LVMH will be expanding the use of  
sustainable design techniques, which aim to reduce a 

SUPPLY

Achieving the highest environmental  
standards in 70% – and soon 100% –  
of the Group’s supply chains
The sustainable procurement policy pursued by LVMH 

aims to protect an essential resource: the often rare and 

precious natural raw materials from which its products 
originate. It has now been given fresh impetus with two new 

product’s environmental footprint over its entire life cycle. 

targets: achieving the highest environmental standards in 

For the Group, this approach is a catalyst for innovation 

70% of supply chains by 2020, and in 100% of them by 2025. 

and creativity, reinforcing its extremely high quality 

LVMH is focusing in particular on the certification of raw 

34  •  35

LVMH 2018  .  Environmentmaterials and suppliers, which ensures the environmental 

excellence of practices. One of the initiatives in this  

area involves securing Leather Working Group (LWG) 

against climate change.  With LIFE 2020, the Group has 
committed to reducing its energy-related CO2 emissions 
by 25% compared with 2013 levels. In 2018, this goal was 

certification for the tanneries that provide the Maisons’ 

already more than halfway met, with such emissions 

leather supplies. The Fashion & Leather Goods companies 

down 16%. To continue making progress in this area, the 

are committed to ensuring the well-being of the animals 

Maisons have access to an unprecedented resource in the 

that provide raw materials such as leather, wool and fur. 

LVMH shares this commitment with civil society, and the 

Group has been the driving force behind many real-world 

world of luxury goods: an internal carbon fund. Set up in late 
2015, the price per metric ton of CO2 emitted by Maisons 
was doubled in 2018 to €30. The amounts collected finance 

improvements made in this area. It is working to coordinate 

their initiatives to increase energy efficiency, improve 

efforts with the business sectors concerned in order to 

monitoring and reporting, and expand the use of renewa-

lead the way when it comes to improving breeding prac-

ble energies. In 2018, the fund raised a total of €11.4 million, 

tices. This represents a long-term investment to promote 

enabling the launch of 112 pivotal projects led by 28 Maisons. 

ethical and sustainable social development, one that  

Some of these projects are particularly innovative, such 

protects farmers and guarantees the use of best prac-

as the one launched by Belvedere to produce steam and 

tices to promote animal welfare. For example, LVMH has 

generate electricity from biomass. To reduce its carbon 

launched a certification program for all the crocodile 

footprint, LVMH also enters into framework agreements 

farms that supply the Heng Long exotic leather tannery. 

with green energy suppliers to increase the number of 

It also aims to offer customers who wish to wear fur, 

sites powered by renewable energy. In addition, a number 

products that are made as responsibly and ethically as 

of Maisons are making the move to more environmentally 

possible. LVMH prohibits the use of fur from endangered 

friendly modes of transport. In 2018, Sephora introduced 

species and works hand in hand with its suppliers to give 

electric vehicle delivery to its downtown retail locations in 

preference to certified pelts from farms that meet very 

San Francisco, a solution it already offers in France, Spain, 

high standards.

Italy and China.

With regard to sustainable winegrowing, while all French 

vineyards owned by the Group have been certified along 

these lines since 2017, the Maisons encourage their grape 

suppliers to take their own measures. For their part, all of 

SITES

the Group’s Watches & Jewelry companies have received 

certification under the Responsible Jewellery Council 

(RJC) system. While maintaining this drive for progress, 

LVMH is working to increase the accountability of its  

Improving key environmental performance  
indicators by at least 10% at all manufacturing, 
administrative and retail sites
Year after year, LVMH works to reduce the environmental 

suppliers. They must all agree to comply with a specific 

impact of its sites and stores. The Group’s actions are 

Code of Conduct first issued in 2008 and updated in 

underpinned by a sustainable building policy and by pro-

2017. The Group carries out frequent audits to evaluate 

grams that aim to expand the use of low-energy lighting 

their performance and help them make improvements 

systems, or process and prepare for reuse several thou-

where necessary. Some Maisons have set up their own 

sand tons of waste each year, particularly via a dedicated 

sustainable supply chains, such as Loro Piana for vicuña 

recycling platform. Under the LIFE 2020 program, LVMH 

wool and Guerlain for Australian sandalwood. Several of 

Maisons are required to implement an environmental 

them, like Parfums Christian Dior, are working to protect 

management system at each of their production sites 

plant species by carrying out ethnobotanical studies. 

and must reduce at least one of the following by 10% 

LVMH lays the groundwork for future progress by taking 

relative to 2013: water consumption, energy consumption, 

part in numerous workgroups and discussions aimed at 

or waste production. LVMH has also set two specific  

sharing best practices and developing new standards.

targets to make the Group’s stores more sustainable. One 

CO2

of these was met in 2017: an average improvement of 15% 

in the energy efficiency of existing retail locations. The 

second relates to new stores, which must achieve an 

environmental performance score of at least 50 out of 

Cutting energy consumption-related CO2 
emissions by 25%
LVMH began monitoring its greenhouse gas emissions in 

100 on the LVMH Store Guidelines assessment scale, 
developed on the basis of international standards. The 

Group supports its Maisons through initiatives such as 

2002 – the year that the Bilan Carbone® assessment was 

the LVMH LIFE in Stores award program, which was held 

introduced in France – and is fully engaged in the fight 

for the second time in the spring of 2018 in Paris.

The dynamics of the LIFE program

In 2015, al l of our Maisons incorporated the L IFE  program into their s trategic  plan s.   
LIFE is a source of innovation and creativity, and also  a  common langu age  that  allows   
our upper-level management to  get deeply involved. The Group  overs ees   
all  of these activ ities , in cooperation with the  LV MH E nvironment  Depar tment.

Goals for 2020

Four key goals, defined in 2016 by a group  of 80  p eople  f rom  27  Mais ons , 
now form the backbone of the  Group ’s  En vironmental  approach:

PRODUCTS

SUPPLY

CO2

SITES

Improve  
the environmental 
performance  
of all products.

Best practice applied  
in 70% of our supply  
chains, to reach 100%  
in 2025.

25% reduction  
in CO2 emissions 
attributable  
to energy consumption.

All manufacturing, 
administrative and retail 
sites to achieve at least  
a 10% improvement  
in key environmental 
performance measures.

48%

of leather purchas ed   
by the Maisons comes  f rom   
LWG-cer tified tanneries

€11.4  m

for projects  f inanced   
by the c arbon fund

36  •  37

LVMH 2018  .  EnvironmentFondation Louis Vuitton. #MyFLV architecture photography competition.

S U P P O R T I N G   C U L T U R E ,   

Y O U N G   P E O P L E   

A N D   H U M A N I T A R I A N   

P R O J E C T S

FOR OVER 20 YEARS, LVMH’S GROUNDBREAKING CORPORATE PHILANTHROPY  

HAS EXPRESSED THE CULTURAL, ARTISTIC AND HUMANITARIAN VALUES THAT UNITE  

ALL ITS MAISONS, AND UPON WHICH THEY HAVE BUILT THEIR SUCCESS.

Culture, heritage and contemporary design

open to fashion designers from all over the world. In 2018, 

actress Emma Stone and multidisciplinary young artist 

In 2018, LVMH maintained its commitment to supporting 

Jaden Smith presented Masayuki Ino with the Grand 

art, culture, heritage and contemporary design. LVMH has 

Prize, together with a grant of €300,000 and a year-long 

been a loyal patron of the “Nuit Blanche” night-time arts 

mentorship provided by a dedicated team, in a ceremony 

festival for more than eleven years, and once again provided 

held at the Fondation Louis Vuitton. The panel of judges 

support alongside the City of Paris this year to the French 

also decided to award a special prize to Rok Hwang  

and international arts scene, giving center stage to contem-

for Rokh. He will receive €150,000 as well as a year of 

porary artists at an event open to all in the heart of Paris. 

mentoring by LVMH. 

In the spring of 2018, LVMH took part in the reopening of 

the Queen’s Hamlet at the Palace of Versailles, renovated 

Opportunities for young people

thanks to Dior’s patronage. Then, in the fall, it sponsored 

Cubism, the major retrospective at the Centre Pompidou 

In 2018, LVMH’s patronage of programs for young people 

in Paris.  

focused on music. It notably renewed its support for 

LVMH also launched several initiatives to preserve and 

“Orchestre à l’école”, enabling some 200 children all over 

enrich France’s cultural and artistic heritage. With its nearly 

France to learn a musical instrument as part of a special 

€8 million donation, LVMH spearheaded the “Become a 

educational program. The Group also supported the 

Patron!” crowdfunding campaign launched by the Louvre 

Opéra Comique’s promotion of cultural activities by gifting 

museum to acquire King François I’s Book of Hours. This 

500  season  tickets  for  2018-2019  to  young  people.  

acquisition was finalized in 2018. The Group thus made a 

LVMH also once again loaned out the Stradivariuses in  

crucial contribution towards returning this masterpiece of 

its collection.

French Renaissance jewelry and metalwork to France’s 

national collections. In addition, LVMH made it possible  

to acquire another national treasure for Versailles: the  

silver pitcher given to Louis XIV by the King of Siam. These 

Backing medical research  
and certain social causes

acquisitions are testimony to the bonds of friendship and 

Lastly, the Group supported numerous institutions well-

trust that have united the Palace of Versailles, the Louvre, 

known for their work with children, the elderly and people 

and LVMH since the restoration of the Africa, Crimea and 

with disabilities, and for their efforts to combat major causes 

Italy rooms in 1992 and the acquisition of David’s Portrait 

of suffering and exclusion, in particular by supporting 

of Juliette de Villeneuve in 1998. LVMH also provided  
support for the opening of the Giacometti Institute in 

Secours Populaire, a French nonprofit, and Fraternité  
Universelle, a foundation in Haiti. In 2018, LVMH also  

Paris last spring. In 2018, LVMH held the fifth edition of 

supported a number of scientific teams and foundations 

the LVMH Prize for Young Fashion Designers, which is 

involved in cutting-edge public health research.

38  •  39

LVMH 2018  .  Corporate philanthropyJean-Michel Basquiat, Napoleonic Stereotype Circa 44, 1983.

Fond at ion Lou i s Vu it ton con sol id ates   
its pos it ion a s a lead i n g i n s t it ut ion   
on t he glob a l a r ts scene 

The Fondation Louis Vuitton had a record- 
breaking year, with nearly 1.2 million visitors 
in 2018. This success reflected its excep-
tional programming, which enthralled visitors 
throughout the entire year.
Until March 2018, the Being Modern: MoMA 
in Paris exhibition made it possible, for the 
first time in France, to host an exceptional 
selection of 200 works brought to Paris 
from New York to recount the history of the 
Museum of Modern Art and its vocation as 
a collector.
In the spring and throughout the summer, the 
In Tune with the World exhibition featured 
a selection of modern and contemporary 
works from the Fondation’s collection, by 
around thirty artists including Alberto 
Giacometti, Henri Matisse, Gerhard Richter, 
Pierre Huyghe, Yves Klein and Takashi 
Murakami.
In the fall, the Egon Schiele and Jean-Michel 
Basquiat exhibitions – held simultaneously 
but as part of separate exhibits – plunged 
visitors into the life and work of these  
two 20th-century icons. The Jean-Michel 
Basquiat exhibition, which featured nearly 
120 of the artist’s major works, covered the 
period from 1980 to 1988, with his works 
grouped by date and by topic over the 
Fondation’s four levels. The Egon Schiele 

exhibition, held by the Fondation’s reflecting 
pool, retraced the artist’s meteoric rise, from 
when he turned eighteen in 1908 to his 
death in 1918, with more than 100 of his 
works. When they ended in January 2019, 
these two exhibitions totaled more than 
676,000 visitors.
From February 20 to June 17, 2019, the 
Fondation, in partnership with the Courtauld 
Gallery in London, will hold an exhibition 
entitled The Courtauld Collection: A Vision 
for Impressionism. For the first time in more 
than sixty years, it will bring together in 
Paris the collection of Impressionist and 
Post-Impressionist works of the English 
industrialist and art patron Samuel Courtauld, 
featuring an exceptional selection of around 
110 works, including some sixty internationally 
renowned works by the movement’s most 
iconic figures, such as Cézanne, Gauguin, 
Manet, Seurat and Van Gogh. In parallel, 
the Fondation Louis Vuitton’s other exhibi-
tion spaces will be used to show A Vision 
for Painting, a new selection of 70 never- 
before-seen works from its collection by 
23 French and international artists from 
the 1960s to today, including Joan Mitchell, 
Alex Katz, Gerhard Richter, Ettore Spalletti, 
Yayoi Kusama and Jesús Rafael Soto.

40  •  41

LVMH 2018  .  Corporate philanthropyLoro Piana, Vicuña reserve.

LVMH 2018  .  E t h i c s   a n d   r e s p o n s i b l e   p a r t n e r s h i p s

E T H I C S   A N D   R E S P O N S I B L E 

PA R T N E R S H I P S

THE LVMH GROUP CULTIVATES ITS DIFFERENCE THROUGH  

A CONSTANT QUEST FOR EXCELLENCE. WE MUST THEREFORE  

BE EXEMPLARY WHEN IT COMES TO ETHICS, CORPORATE  

SOCIAL RESPONSIBILITY, AND RESPECT FOR OUR STAKEHOLDERS.

Benchmark ethical texts and their application

LVMH works collaboratively to implement appropriate 

policies and systems, raise awareness within its Maisons 

LVMH’s commitments to its employees and stakeholders 

and ensure they make progress, particularly in managing 

are reflected in its long-standing support for benchmark 

these issues and their relations with suppliers regarding 

initiatives such as the United Nations Global Compact, 

environmental, social and ethical matters. It aims to pro-

and in the adoption of internal charters and codes of  

mote and ensure sustainable supply chains.

conduct which serve as benchmark texts for all of its  

Maisons. These include the LVMH Code of Conduct, the 

Fair and responsible relations with our partners

Supplier Code of Conduct, the Environment Charter and 

the Recruitment Code of Conduct. In 2017, LVMH also 

Supporting our partners is a key strategic priority. LVMH 

drew up a charter on working relations with and the 

aims to establish long-term relations with them based on 

well-being of fashion models, which is applied by all its 

a shared quest for excellence and a desire to establish a 

Maisons worldwide. 

set of common ethical rules, practices and principles.

The Group has two dedicated bodies that ensure its values 

For example, the Group is developing a global policy to 

and benchmark ethical texts are applied at the operating 

ensure that its partners and suppliers adopt best environ-

level. They are: the Ethics and Sustainable Development 

mental, social and societal practices. The policy involves 

Committee within the Board of Directors, which is com-

sensitizing them to the overall issues and providing train-

prised mostly of independent directors, and the Ethics & 

ing in areas specific to their own activities. LVMH and its 

Compliance department. 

Maisons take a collaborative approach and support  

The Group’s senior executive team coordinates the initia-

them with audits and the rollout of action plans, where 

tives of the Ethics & Compliance department with the 

necessary – over 1,000 audits were conducted in 2018.

actions of the Audit, Internal Control, Operations, Procure-

LVMH’s policy for the responsible sourcing of raw materi-

ment, Environment, Social Development, and Financial 

als of animal origin is a key example of this commitment. 

Communication departments.

The Group firmly believes it must continue to promote 

Given its businesses, LVMH reflects these commitments 

animal well-being, and protect species, the environment 

and values by paying special attention to various issues. 

and working conditions all along the supply chain. LVMH 

It notably focuses on implementing an employee inclusion 

plays a proactive role in improving and establishing best 

and personal growth policy; promoting and passing on 

standards. It has been the driving force behind a certifica-

expertise and key skills; protecting personal data; reduc-

tion procedure which means it can guarantee excellent 

ing its impact on ecosystems and natural resources; and 

practices and compliance with the highest standards  

establishing and maintaining responsible supply chains. 

by all its suppliers.

Further information can be found in the “Environment” section and in the 2018 Reference Document.

42  •  43

B U S I N E S S   G R O U P 
I N S I G H T S

LVMH

Wi nes & 
Spir its

2018

A   VA L U E - E N H A N C I N G   S T R A T E G Y   

F O R   L A S T I N G   S U C C E S S

LVMH owes its global leadership in premium wines and 

Responsible procurement policy

spirits to a unique group of exceptional Maisons based in 

Champagne, Bordeaux and other highly renowned wine- 

To support future growth and maintain the very high 

growing regions. Inspired by their visionary founders and 

quality that has made its Maisons a success, the Wines & 

drawing on their strong heritage – which for some goes back 

Spirits business group pursues a dynamic, responsible 

hundreds of years – they all share the key values of excel-

procurement policy. All the vineyards owned by LVMH 

lence and creativity, combining tradition with innovation. 

have had sustainable winegrowing certification since 2017, 

Well-balanced, worldwide presence

and the Maisons forge partnerships with winegrowers  

by  helping  their  grape  suppliers  comply  with  these  

certifications. They are also actively developing their pro-

Against the current backdrop of supply constraints, Moët 

duction capacities. For example, the responsible, innova-

Hennessy continues to pursue a value-enhancing strategy 

tive and efficient Pont Neuf bottling and logistics facility 

focused on high-end market segments. The balanced 

inaugurated by Hennessy in 2017 reflects the Maison’s 

geographic expansion of its portfolio of brands continues 

long-term vision.

thanks to a powerful and agile global distribution network 

present in over 160 countries. 

2018 Revenue by region
(in %)

Other  
markets
14%

Asia
(excl. Jap an)
23%

Jap an
6%

France
6%

Europe
(excl. France)
19%

United States
32%

Reven ue

€5 , 14 3  m
+5% (1)

Champagne   
s ales volu mes 

6 4 .9  m i l l ion 

b ot t l e s

Cognac   
s ales volumes 

93 . 3  m i l l ion 

b ot t l e s

Profit from recur ring   
operations

€1 , 62 9  m
+5%

Op erating   
inves tments 

€2 98  m
+2%

(1) On a constant consolidation scope and currency basis.

 
Dom Pérignon

48  •  49

LVMH 2018  .  Wines & SpiritsAS PART OF LES JOURNÉES PARTICULIÈRES,  

JOURNALIST AND PODCAST HOST JULIEN CERNOBORI MET  

OUR MAISONS’ ARTISANS IN THE PLACES WHERE THEY  

WORK AND CREATE. THESE PASSIONATE INDIVIDUALS  

EMBODY THE GROUP AND ITS VALUES. SELECTED EXCERPTS. 

R U I N A R T

C H Â T E A U   D ’ Y Q U E M

H E N N E S S Y

“The ultimate goal for a sommelier 
is to become a Cellar Master,  
but for me the most important  
thing is to keep learning.”

CAROLINE FIOT
Oenologist and Cellar Master

In a “crayère” chalk quarry under 
the city of Reims, Caroline Fiot 
explains how she joined the house 
of Ruinart. As she walks down  
the Magnums gallery, the young 
oenologist’s sense of wonder  
is palpable as she proudly describes 
a day’s work in this legendary place.

“I care for the vineyard  
like a daughter.”

“I want to make something  
that lasts.”

RACHEL DESBLÉS
Wine-grower at Château d’Yquem

CHRISTOPHE PIERRE
Cask-maker

Rachel Desblés’ laughter rings  
out across the Château d’Yquem 
vineyards where she tends to  
the vines lovingly. Working  
to the strains of “La vie est belle”  
by French pop group Indochine,  
she perpetuates ancestral techniques 
learnt from her aunt Danièle.

Christophe Pierre’s gentle, soothing 
voice transports us to Cognac. 
A cask-maker since the age of 18, 
he explains how important the 
senses are. He works alongside  
his childhood friend, perpetuating 
the age-old traditions of his peers 
and leaves his mark for posterity.

Scan the QR code with your smartphone to listen to the full collection of “Confidences Particulières” podcasts.

 
Major s t r ateg ic pr ior it ies

Pursue value creation strategy.

Develop production capacities to ensure  
sustainable growth. 

Further improve efficiency of distribution  
in key markets.

2018 at a glance

Good momentum in China and significant growth in Europe and the United States, 
despite supply constraints

The business group reaffirmed its leadership position by pursuing its value strategy and 
balanced geographic development. In the champagne business, prestige vintages performed 
remarkably well, while a firm price increase policy continued. A key highlight of the year was 
the exceptional harvest both in terms of quantity and quality. Hennessy cognac recorded 
good growth in the US market against a backdrop of tight supply; the Chinese market 
experienced strong momentum. Glenmorangie and Ardbeg whiskies grew rapidly. Our 
prestige wines obtained the best ratings.

Outlook

Excellence, innovation and careful attention to customers’ specific expectations in each 
country will continue to drive growth and value creation in the Wines & Spirits business 
group in the coming months. In an uncertain global context, all Maisons will rely on their 
highly dedicated staff, their drive for excellence and innovation, and the strong appeal  
of their brands to continue securing and sustainably building their long-term future. The 
diverse range of customer experience they have built up, thanks to the strength of their 
creative, high-quality product portfolios, will help them adapt to new lifestyles and win over 
the next generation of consumers. 
Moët Hennessy’s powerful and agile global distribution network is a major asset, enabling 
it to react to changes in the economic environment and seize every opportunity to increase 
market share. Increasing production capacity remains a top priority, along with a very active 
sourcing policy for all Maisons. As part of their long-term vision, all Maisons aim to step up 
their sustainability commitment to protect the environment and preserve their expertise.

50  •  51

LVMH 2018  .  Wines & Spirits2 0 1 8   H I G H L I G H T S

The champagne Maisons enhanced their value 

propositions in a particularly competitive market.  

While champagne volumes were down 1%,  

organic revenue growth was 4%. The increased value  

was driven by more rapid growth in prestige cuvées  

and a firm price increase policy. For all Maisons, it was  

a year of exceptional harvests in terms of both quality 

and quantity. 
Moët & Chandon consolidated its leading position  
with solid growth in value, driven by successful product 

innovations such as Ice Impérial and Ice Impérial Rosé.  

In June, the Maison unveiled its new signature, “Must  

be Moët & Chandon”, and in December announced  

a partnership with the FIA Formula E championship  

for electric cars.
Dom Pérignon continued to reaffirm its unique model. 
Its growth was driven by Dom Pérignon Vintage 2009 

and Dom Pérignon 2000 Plénitude 2. A highlight of the 

year was the passing of the torch by Richard Geoffroy – 

the Maison’s Cellar Master for the past 28 years –  

on to Vincent Chaperon, who has worked alongside  

him since 2005. An artistic collaboration was launched 

with Lenny Kravitz.

– 
Nathalie Balla, winner  
of the Businesswoman of the Year Award

In November 2018, Veuve Clicquot presented its 
46th Businesswoman of the Year Award to Nathalie 
Balla, co-CEO of La Redoute and Relais Colis. 

Meanwhile, its Prix Clémentine award went to Shanty 

Baehrel, founder of Shanty Biscuits. Every year, the 

Maison celebrates female entrepreneurship with these 

awards. The Businesswoman of the Year Award, which 

was created in 1972 to mark the Maison’s bicentennial, 
recognizes exceptional women for their entrepreneurial 

spirit and pays tribute to Madame Clicquot, who founded  

the champagne house and was herself a trailblazing 

businesswoman.

Moët & Chandon

On the occasion of its 160th anniversary, Mercier 
unveiled a fully renovated visitor center. Following 
another record-setting year, Ruinart confirmed  
its growth, driven in particular by its premium  

cuvées and its iconic Blanc de Blancs. The Maison’s  

oenological excellence was highlighted once again  

by the launch of Dom Ruinart 2007. Its support  

for contemporary art was illustrated by photographer  

Liu Bolin’s creations depicting the people and  

expertise behind Ruinart. 
In 2018, Veuve Clicquot celebrated the bicentennial  
of the first-ever blended Rosé, created by Madame 

Clicquot. The Maison continued to honor women 

entrepreneurs around the world by launching the Veuve 

Clicquot Businesswoman of the Year Award in Japan, 

Hong Kong, Russia and South Korea. Construction 

continued at its new production site near Reims. 
Krug gained momentum with Krug Grande Cuvée  
166e Édition and Krug Rosé 21e Édition. The Krug 
Encounters program, rolled out worldwide, met with 

great success and the Krug Echoes communication 

platform was enriched with the addition of innovative 

tasting experiences.

– 
Generosity in action 

Various initiatives were rolled out at Moët Hennessy 

to celebrate International Women’s Day. These  

included the launch of the La générosité donne  

des Elles program, which organizes fundraising 

challenges so teams of women representing Moët & 

Chandon, Dom Pérignon, Ruinart and Mercier  
can take part in the Raid Amazones 2019 women-only 

adventure sports contest. Funds raised will  

also be used to make donations to local nonprofits  

in countries along the Raid Amazones route.

Veuve Clicquot

52  •  53

LVMH 2018  .  Wines & SpiritsEstates & Wines reinforced its wines’ reputation  
for excellence among consumers and opinion leaders: 

Terrazas de los Andes was named Argentine Wine 

Producer of the Year, while Newton was recognized by 

industry publications, receiving exceptional tasting notes.

Chandon launched Aluminum Sweet Star Mini, a single- 

serving bottle, in the United States. Chandon Brut was 

named Best Australian Sparkling Wine and Baron B Brut 

Nature was selected as Best Argentine Sparkling Wine, 

crowning the excellent work of its oenologists.
Hennessy maintained excellent momentum in  
its strategic markets (the United States and China)  

as well as emerging markets (Africa, the Caribbean, 

Russia and Eastern Europe), with all its ranges of cognac 

contributing to this performance in a supply-constrained 

environment. Organic revenue growth in 2018 came  

to 7%, with volumes up 3%. The Maison continued  

to innovate across the various quality grades in its 

portfolio. It also maintained a high level of investment  

to ensure the excellence of its eaux-de-vie and increased 

its production capacity at the new Pont Neuf site –  

an exemplary model of sustainable design – which  

– 
Ever more sustainable  
winegrowing at Hennessy

Hennessy is a member of the DEPHY farm network 

which promotes crop cultivation using less plant 

protection products. In 2018, the Maison used the  

mating disruption technique across 46 hectares  

of land to reduce insecticide use and tested innovative 
approaches such as using algae-based organic fungicide. 

Hennessy also supports its winegrowing suppliers,  

with the ambitious goal of ensuring that they are  

all committed to a sustainable framework by 2021.

Hennessy

Glenmorangie

was inaugurated in 2017. Marketing campaigns allowed 

it to reach target customers with even more precision, 

while the online portion progressed strongly.
Glenmorangie and Ardbeg whiskies delivered a solid 
performance, fueled by ongoing innovation and value 

creation provided by prestigious offerings designed  

for connoisseurs and collectors. An ambitious expansion 

plan is underway for both companies’ distilleries.
Belvedere vodka’s growth was also driven by innovation. 
Its new Single Estate Rye series received numerous 

awards. The brand maintained its commitment to social 

and environmental responsibility.
Volcán De Mi Tierra tequila, launched in 2017, continued 
its selective rollout in its two main markets, the United 

States and Mexico.
Woodinville Whiskey Company successfully began  
its commercial expansion outside Washington State.
The Clos19 online platform enriched its selection  
of exclusive products and experiences. It continued  

its expansion in the United States and consolidated  

its position in the United Kingdom and Germany.

– 
Belvedere innovates  
to boost energy efficiency

After obtaining the ISO 50001 energy management 

certification, Belvedere continues efforts to optimize  

its energy performance, and did not hesitate to call  

on research and development teams to help it move 

forward. With the support of LVMH’s in-house carbon 

fund, the Maison launched a landmark project in Poland 

in 2018: it will use cutting-edge technology to design  
a cogeneration system that will generate electricity  

and steam from biomass. The Maison will invest  

€2 million to develop this system, which will be 

pioneering by virtue of its small size and industrial use. 

Krug

54  •  55

LVMH 2018  .  Wines & SpiritsLVMH

Fash ion & 
Leat her Good s

2018

A   U N I Q U E   A S S E M B LY   

O F   C R E A T I V E   T A L E N T

Louis Vuitton’s leadership around the world, the develop-

creative freedom, a source of perpetual renewal and 

ment of a collection of exceptional brands whose success 

innovation. 

is consolidated year after year, and its active support for 

By ensuring the right balance between new releases and 

young designers make LVMH a key player in the fashion 

iconic leather goods lines, the Maison continues to dazzle 

and leather goods industry. 

and surprise its customers, and to make its stores ever 

New designers

more inspiring.

An engaged industry leader

Working with the best designers, while respecting the 

spirit of each brand, is one of our strategic priorities. Our 

LVMH has always been committed to supporting young 

creative directors promote the Maisons’ identities, and 

designers and up-and-coming talent. The LVMH Prize  

are the artisans of their creative excellence and their  

for Young Fashion Designers was created to reaffirm  

ability to reinvent themselves. 

this commitment. Each year, it recognizes one person’s 

The right balance of iconic  
products and innovation

outstanding creative talent.

As a fashion industry leader, LVMH feels a duty to nurture 

the creative talent of the future. It also feels a duty to 

ensure the well-being of the fashion models who work for 

Since 1854, Louis Vuitton’s success has been built on the 

its Maisons. This belief resulted in its decision to draft the 

flawless execution of its unique trunk-making expertise, 

Charter on Working Relations with Fashion Models and 

its complete control over distribution and its exceptional 

Their Well-Being.

2018 Revenue by region
(in %)

Other  
markets
8%

Asia
(excl. Jap an)
31%

Jap an
11%

France
9%

Europe
(excl. France)
23%

United States
18%

Revenue

€18 ,4 5 5  m
+15% (1)

Prof it f rom recur ring   
op erations

€5 ,94 3  m
+21%

Op erating   
inves tments 

€82 7  m
+47%

Number   
of  stores 

1 , 8 52
+5%

(1) On a constant consolidation scope and currency basis.

 
Fendi

58  •  59

LVMH 2018  .  Fashion & Leather GoodsAS PART OF LES JOURNÉES PARTICULIÈRES,  

JOURNALIST AND PODCAST HOST JULIEN CERNOBORI MET  

OUR MAISONS’ ARTISANS IN THE PLACES WHERE THEY  

WORK AND CREATE. THESE PASSIONATE INDIVIDUALS  

EMBODY THE GROUP AND ITS VALUES. SELECTED EXCERPTS. 

B E R L U T I

T H É L I O S

D I O R

“Making a bespoke pair of shoes 
is like a voyage, a long expedition 
– with twists and turns, encounters…  
It’s anything but lonely.”

JEAN-MICHEL CASALONGA
Master shoemaker

From Berluti’s workshop just  
off the Champs-Élysées in Paris, 
Jean-Michel Casalonga waxes 
lyrical about the key stages involved 
in crafting a pair of bespoke shoes, 
about the unusual people he’s 
met… He describes his profession 
as a revelation.

“We’re creators of eyewear – we take 
the concept and bring it to tangible 
fruition.”

DANIEL TOMASIN
Prototype Laboratory Manager at Thélios

Against the breathtaking backdrop 
of the Dolomites, Thélios 
Prototype Laboratory Manager 
Daniel Tomasin, tells us how lucky 
he is, lucky to have started from 
scratch. As a child, he wasn’t  
very fond of school; as an adult,  
he describes his life as a quest  
for creation and novelty.

“I give the fabric a soul.”

ISABELLE ANDRÉ
Dressmaker

On the fifth floor of the Christian 
Dior Couture workshop, amid rolls 
of fabric and dressmakers’ 
mannequins, Isabelle André brings 
Christian Dior dresses to life. She 
has cultivated her expertise from  
a very young age and takes almost 
childish delight in narrating her 
own fairy-tale career.

Scan the QR code with your smartphone to listen to the full collection of “Confidences Particulières” podcasts.

Major s t r ateg ic pr ior it ies

Continue to develop Louis Vuitton, blending the timeless  
and the modern, while preserving its unmatched  
quality standards and exclusive distribution channel,  
which is unique worldwide.

Reinforce the Maisons’ desirability and profitable growth.

2018 at a glance

Exceptional performance of Louis Vuitton across all its businesses  
and strengthening of other Maisons

Louis Vuitton delivered an exceptional performance, to which all businesses and regions 
contributed. Its creative strength lies notably in its iconic leather goods lines which are 
continuously rejuvenated, and in its ready-to-wear and shoe lines, designed by the respective 
Louis Vuitton Creative and Artistic Directors, Nicolas Ghesquière for the women’s collections 
and Virgil Abloh, who joined in 2018, for the men’s collections. The qualitative development 
of its stores continued in a very selective way. Christian Dior had an excellent first full year 
within LVMH thanks to the creativity of Maria Grazia Chiuri for the Women’s collections and 
to the arrival of Kim Jones, the new Artistic Director of Dior Homme. Fendi and Loro Piana 
continued to assert their know-how throughout their collections. Celine entered a new and 
ambitious stage of its development with the arrival of Hedi Slimane as Artistic, Creative 
and Image Director of the brand. His first runway show in October was a global success. 
Givenchy, Loewe and Kenzo progressed well. The other brands, Berluti, with the arrival of 
Kris Van Assche, and Rimowa, continued their dynamic momentum.

Outlook

Louis Vuitton will keep building its growth on its creative momentum and its unique traditional 
craftsmanship. In terms of products, high-profile initiatives will be launched in all businesses. 
Plans are underway for a number of emblematic stores. Campaigns and events connected with 
Louis Vuitton’s business highlights will support these developments. The Maison will continue 
to reinforce its production capacity with the opening of a new workshop in Beaulieu-sur-Layon 
in the Maine-et-Loire department of western France in early 2019.
Christian Dior has set itself ever more ambitious targets for the months ahead. Creativity, 
innovation and expertise will continue to fuel its business, and several high-impact events 
in key markets will increase the brand’s international reach. Fendi plans to step up the pace 
of its growth, with a number of product launches in the coming months and strong perfor-
mance in ready-to-wear collections as well as the expansion of its leather goods offering. 
The first highlight of the year will involve a refocus on its iconic Baguette handbag. At Celine, 
its new designer’s first ready-to-wear collections will debut in boutiques in the first half of 
the year, marking the beginning of the rollout of its new store concept. 

60  •  61

LVMH 2018  .  Fashion & Leather Goods2 0 1 8   H I G H L I G H T S

Louis Vuitton’s excellent performance was driven  
by its momentum in all its creative areas, and reflected 

an ideal balance between the vitality of its iconic 

product lines and the contribution of fresh new designs. 

Opening a new chapter for its Menswear collections, 

Virgil Abloh’s first runway show in June was met with  

an enthusiastic welcome. Continuing a longstanding 

tradition of artistic friendships, the collaboration 

between Creative Director of Womenswear Nicolas 

Ghesquière and stylist Grace Coddington featured 

a playful assortment of animals across a collection of 

handbags, accessories and footwear. In leather goods, 

a new line – New Wave – made its debut, and the iconic 

Twist, Capucines and Néonoé models were revisited. 

The first Louis Vuitton fragrances for men were 

launched, while the women’s perfume collection was 

expanded. With the launch of its most recent creation, 

Attrape-Rêves, actress Emma Stone became the star 

of Louis Vuitton’s first fragrance film.  

– 
Certified exotic leathers  
for Heng Long and LVMH

LVMH’s global policy on animal well-being and breeding 

conditions is at the forefront of crocodile leather supply 

regulations, since the Group has launched a brand  

new standard. The new criteria were developed  

and approved by a committee of technical specialists, 

including independent organization NSF International. 

The new certification, which reinforces the tannery’s 

existing traceability requirements, has already been 
awarded to three farms that supply Heng Long, LVMH’s 

wholly owned, Singapore-based tannery. LVMH intends 

to ensure that all the farms supplying Heng Long  

are certified by 2020.

Louis Vuitton

In its constant quest to offer its customers unique 

experiences, the Maison continued enhancing  

the quality of its retail network, renovating its South 

Coast Plaza store in California. Pop-up stores were  

also opened in several cities around the world. To meet 

high demand for its products, Louis Vuitton opened  

a new workshop in the Vendée department of western 

France in 2018. In October, the Maison was awarded  

the Butterfly Mark by Positive Luxury for its commitment 

to excellence in the field of environmental and social 

responsibility. Continuing its worldwide tour, the “Volez, 

Voguez, Voyagez” exhibition touched down in Shanghai 

at the end of the year.
For its first full year as part of the LVMH Group, Christian 
Dior Couture turned in a remarkable performance in all 
its product categories and all its regions, and enhanced 

its appeal worldwide. Dior’s excellence and creativity 

were on display, particularly at the runway shows for 

Maria Grazia Chiuri’s womenswear collections: the highly 

acclaimed Spring/Summer 2018 Haute Couture show, 

an ode to surrealism, was followed by an extraordinary 

masked ball in the gardens of the Rodin Museum;  

the Cruise show was held at the Domaine de Chantilly, 

with a spectacular performance by traditional female 

equestrians from Mexico; the Spring/Summer 2019 

Ready-to-Wear collection was accompanied by a poetic 

ballet of contemporary dance. In June 2018, the new 

Creative Director of Menswear Kim Jones had his runway 

debut with the Spring/Summer 2019 show, held in  

the courtyard of the French Republican Guard in Paris, 

which was a resounding success, as was the Fall 2019 

show held in Tokyo in November 2018. Dior’s iconic Toile 

de Jouy design embellished the imposing facades  

of its largest boutiques. In another first, the Dior Dior 

Dior high jewelry collection was exhibited at the City  

of Paris’ Museum of Modern Art during Couture Week,  

and was a great success.
Fendi continued to reaffirm its creativity and expertise 
through its ready-to-wear, handbag and footwear 

collections, as well as its Couture runway show in Paris, 

designed by Karl Lagerfeld and Silvia Fendi. The iconic 
Peekaboo handbag was showcased in an innovative 

digital marketing campaign, while two capsule collections 

– FF Reloaded and Fendi Mania – were launched, 

expressing a highly contemporary side of the brand. 

Christian Dior Couture

62  •  63

LVMH 2018  .  Fashion & Leather GoodsFendi reinforced its retail network and reaffirmed its 

commitment to preserving expertise with an exhibition 

in Rome and strong involvement in LVMH’s Institut des 

Métiers d’Excellence.
Growth at Loro Piana was driven in particular by the 
success of its recent collection, The Gift of Kings, made 

from the world’s finest wool, an emblem of the excellence  

of the raw materials sourced by the company. Its Baby 

Cashmere, another exceptional material, celebrated  

its 10th anniversary at a series of pop-up stores around 

the world. Footwear turned in an excellent performance. 

The brand focused on developing women’s ready- 

to-wear and the customer experience in a network  

of stores whose expansion remained selective.
Celine’s momentum remained strong, driven by the 
ongoing success of its leather goods lines. It embarked 

on a new phase in its development with the arrival  

of Hedi Slimane as Artistic, Creative and Image Director. 

In September, his first runway show was a great success 

and had a huge impact in the fashion world.
Givenchy was boosted by the success of Clare Waight 
Keller’s first collections, available in boutiques starting  

in February. The design of the Duchess of Sussex’s 

wedding gown substantially raised its brand exposure. 

Clare Waight Keller’s talent was recognized several 

times throughout the year, particularly at the British 

Fashion Awards. A flagship boutique was inaugurated 

on New Bond Street in London.

Under the leadership of its Creative Director Jonathan 
Anderson, Loewe achieved very strong momentum, 
with the success of its new Gate line of leather goods 

and rapid growth in ready-to-wear. A wide range  

of gifts was on offer at the end of the year. The brand 

continued to selectively expand and improve its network.
Kenzo’s casual urban offering was expanded, with 
Menswear performing especially well. Women’s ready-

to-wear reaffirmed the balance sought between 

modernity and desirability. One of the year’s highlights 

was a significant geographic expansion, with the brand 

opening boutiques and inaugurating its digital presence 

in the United States, and resuming retail operations  
in China and Macao.
Berluti achieved strong performance and expanded  
its retail network. All product categories posted growth, 

especially exceptional items such as tailored footwear, 

Celine

exotic leathers and special orders. The Zero Cut shoe, 

crafted from a single piece of leather, expresses  

the quintessence of Berluti’s shoemaking expertise.  

The year was marked by the arrival of Kris Van Assche 

as its new Artistic Director.
Marc Jacobs continued to reorganize and to develop  
its product lines. Its Snapshot leather goods line saw 

rapid growth. A pop-up store was opened on Madison 

Avenue in New York to mark the launch of the Redux 

Grunge Collection 1993/2018 capsule collection.
Rimowa continued its collaborations to design limited-
edition suitcases. The collections designed together 

with streetwear brand Supreme and Off-White, Virgil 

Abloh’s label, were very well received and enhanced 

Rimowa’s appeal. The brand celebrated its 120th 

anniversary and launched its first global marketing 

campaign.
Thomas Pink revised its visual identity and became  
Pink Shirtmaker London.

– 
Loro Piana takes action  
to save water in Peru

Loro Piana, which is highly committed to the breeding 

of vicuñas of Peru, launched the Acqua project. The aim 

is to protect water, which is becoming increasingly 

scarce in some areas as a result of climate change. 

This trend is causing irreversible damage to the vicuñas’ 

habitat and, more generally, to the local fauna, flora 

and populations. The Maison is testing several technical 

solutions in the Arequipa region designed to collect 
water in holding tanks so it can be used to irrigate 

pastures and create wetlands. The most efficient 

solutions will be rolled out on a large scale, including 

in other regions of Peru.

Givenchy

64  •  65

LVMH 2018  .  Fashion & Leather GoodsLVMH

Per f u mes & 
Cosmet ics

2018

F O C U S I N G   O N   Q U A L I T Y   A N D   

C U L T I VA T I N G   O U R   U N I Q U E N E S S

LVMH is a key player in the perfume, makeup and skin-

gaining market share, which depends more than ever 

care sector, with a portfolio of world-famous established 

before on quality, product performance and a robust 

names as well as younger brands with a promising future. 

innovation policy. In the heart of France’s Cosmetic Valley 

The exceptional momentum of LVMH’s Maisons is driven 

business cluster, researchers at LVMH’s Hélios R&D facility 

by growth in its flagship lines as well as bold new products. 

play a crucial role in helping the Maisons meet these 

They are all driven by the same values: the pursuit of 

requirements.

excellence, creativity, innovation and control of their 

brand image.

Excellence and innovation in retailing

Consistent market share gains

All brands are accelerating the implementation of their 

online sales platforms and stepping up their digital con-

With surging demand in Asia and the huge popularity of 

tent initiatives. Excellence in retailing is key, requiring 

makeup among younger generations, the global perfume 

expertise and attentiveness from beauty consultants, as well 

and cosmetics market is highly competitive and features 

as innovation at points of sale. Our brands are actively 

shorter and shorter innovation cycles. In this context, all 

incorporating digital tools to enhance the customer 

of LVMH’s Maisons continue to pursue their objective of 

experience and attract new consumers.

2018 Revenue by region
(in %)

2018 Revenue by product c ategor y
(in %)

Other  
markets
11%

Asia
(excl. Japan )
35%

Japan
5%

France
11%

Skinc are  
products
18%

Europe
(excl. France)
22%

United States
16%

Revenue

€6,092  m
+14% (1)

Prof it f rom recur ring   
op erations

€676  m
+13%

Op erating   
inves tments 

€3 30  m
+15%

(1) On a constant consolidation scope and currency basis.

Perfumes
35%

Makeup
47%

Number   
of  stores 

3 5 4
+18%

 
Parfums Christian Dior

68  •  69

LVMH 2018  .  Perfumes & CosmeticsAS PART OF LES JOURNÉES PARTICULIÈRES,  

JOURNALIST AND PODCAST HOST JULIEN CERNOBORI MET  

OUR MAISONS’ ARTISANS IN THE PLACES WHERE THEY  

WORK AND CREATE. THESE PASSIONATE INDIVIDUALS  

EMBODY THE GROUP AND ITS VALUES. SELECTED EXCERPTS. 

M A I S O N   F R A N C I S 
K U R K D J I A N

G U E R L A I N

“Perfume is a form of expression.”

“I never start with the fragrance. 
That comes at the end of the story.”

THIERRY WASSER
Master Perfumer

FRANCIS KURKDJIAN
Perfumer

Francis Kurkdjian grew up  
in a happy, creative home, where 
he developed a taste for the 
spectacular, for clothes and for 
celebrations. In his Parisian studio, 
he recalls with amusement the 
letter that changed the course  
of his life.

You need a nose to be a perfume 
designer, but there’s much more to 
it than that. It’s also about alchemy, 
mystery and imagination. All these 
things are imbued in you as a child. 
Thierry Wasser, Master Perfumer at 
Guerlain, gives a passionate portrayal 
of his craft, a lifetime’s work. 

PA R F U M S   
C H R I S T I A N   D I O R

“Growing flowers is magic –  
it’s a little girl’s dream come true.”

ARMELLE JANODY
Perfume flower farmer

“Le Clos de Callian” sounds like  
the kind of village name you’d find 
in a fairy tale. Perhaps Armelle 
Janody had a date with destiny when 
she went for that walk in her  
new home. By what twist of fate  
did she become Parfums Christian 
Dior’s perfume flower farmer? 

Scan the QR code with your smartphone to listen to the full collection of “Confidences Particulières” podcasts.

Major s t r ateg ic pr ior it ies

Maintain our creativity in innovation and communications. 

Focus on developing Parfums Christian Dior  
in harmony with Couture.

Pursue the global expansion of our other brands.

2018 at a glance

Strong progress of flagship brands and rapid progress in Asia

Parfums Christian Dior experienced remarkable growth and increased its market share in 
all regions of the world. The launch of its new perfume Joy and the exceptional worldwide 
success of Sauvage and the other iconic perfumes J’adore and Miss Dior are behind the 
strong growth of the Maison. Makeup and skincare also grew rapidly. Guerlain progressed 
well, driven in particular by the success of Abeille Royale in skincare and Rouge G in 
makeup. Benefit strengthened its leading position in the eyebrow segment and Parfums 
Givenchy accelerated its performance, thanks in particular to makeup and its new perfume 
L’Interdit. Fresh and Fenty Beauty by Rihanna continued their exceptional growth.

Outlook

In a highly competitive market environment, the Perfumes and Cosmetics business group 
will draw on the strength of its well-differentiated brand portfolio to win new market share. 
Its brands will focus on gaining innovative momentum, retail quality and digital marketing. 
Parfums Christian Dior will innovate in its three product categories. In perfume, the brand 
will continue to showcase its global pillars, with strong marketing support in conjunction 
with Couture, and will accelerate the rollout of its boutique concept as well as its initiatives 
to build a unique customer experience around perfume, both in-store and online. Drawing 
on the expertise of professional makeup artists and the brand’s couture spirit, makeup will be 
the focus of an extensive innovation plan, backed by a bolstered digital activation strategy. 
Dior skincare – which aims to accelerate the brand’s growth in the Prestige and anti-aging 
lines – will be boosted by momentum in Asia. Guerlain will continue rolling out its Guerlain 
Parfumeur boutiques; expand its flagship makeup and skincare ranges; and launch a 
high-performance, highly natural foundation, in line with its “In the Name of Beauty” com-
mitment to sustainability. A new version of its L’Interdit fragrance and bold innovations in 
makeup will help speed up growth at Parfums Givenchy. Benefit’s initiatives will mainly 
focus on brow products, to consolidate its lead in this category, and on conveying its unique 
positioning, particularly in the digital realm. Kenzo will launch a light eau de parfum version 
of Flower by Kenzo and a new variant of Kenzo World. Parfums Loewe will roll out its fresh 
new brand identity, backed by a groundbreaking marketing campaign strengthening its 
ties with the world of couture. Fenty Beauty by Rihanna will continue its international 
expansion, particularly in Asia.

70  •  71

LVMH 2018  .  Perfumes & Cosmetics2 0 1 8   H I G H L I G H T S

Parfums Christian Dior had another excellent year  
and gained market share, underscoring the vitality  

of its iconic fragrances and the success of its innovations. 

J’adore, boosted by a new marketing campaign, made 

further progress and Miss Dior established its leadership 

in Asia. Men’s fragrance Sauvage, which had an Eau  

de Parfum version added to its range, saw exceptional 

growth. With the launch of Joy by Dior, embodied  

by actress Jennifer Lawrence, the brand added a fresh 

new scent to its olfactory landscape. The Maison 

Christian Dior boutique concept, offering a collection  

of exceptional fragrances, confirmed its appeal with 

excellent results. Parfums Christian Dior showcased  

its roots in Grasse; a source of inspiration and a creative 

hub (with Les Fontaines Parfumées, François Demachy’s 

fragrance laboratory) as well as an exceptional terroir  

for its flowers used to make perfume. Guided by the 

creative vision of Peter Philips and backed by a strong 

digital marketing strategy, makeup consolidated its 

positions, with strong performance in the lip cosmetics 

segment, in particular the new Ultra Rouge lipstick,  

and a substantial acceleration in foundation fueled  

by new additions to the Forever range and the launch  

of the Dior Backstage Face & Body Foundation inspired 

– 
Sustainable design: a priority  
for Parfums Christian Dior

The weight and volume of packaging used for the new 

Diorskin Nude box and foundations in the Backstage 

range was reduced considerably in 2018. The 

transformation of the brand’s skincare packaging also 

continued, with thinner cases made from FSC-certified 

(Forest Stewardship Council) card introduced for  

the Capture Youth range. The Maison also explored 
sustainable design at its points of sale, securing LEED®(1) 
environmental certification for its new Champs-Élysées 

store in Paris which boasts sustainable materials, lighting 
that adjusts to outdoor brightness, and an internal air 

purification system – all examples of best practices that 

the brand will be able to duplicate in other locations.

(1) Leadership in Energy and Environmental Design

Parfums Christian Dior

by techniques used by makeup artists. Skincare was 

boosted by strong momentum in Asia and by the vitality 

and innovation of the Prestige range’s Micro-Huile  

de Rose and Micro-Sérum de Rose. Capture Youth, 

launched in January 2018, won over customers  

in their thirties with its six targeted serums. 
Guerlain turned in a remarkable performance. Perfume 
did very well, with the expansion of Mon Guerlain  

and the international rollout of Guerlain Parfumeur 

boutiques, which offer a captivating immersion  

in the perfume-maker’s world. Momentum in makeup  

was driven by the highly successful Rouge G, which 

offers an unrivaled potential for customization, with  

450 possible case and color combinations. In skincare, 

Guerlain’s results were fueled by strong growth in  

its Orchidée Impériale and Abeille Royale lines. As part 

of its “In the Name of Beauty” commitment to sustainability, 

Guerlain continued to scale up its initiatives to preserve 

biodiversity, particularly to protect bees. During LVMH’s 

Journées Particulières open-house event, Guerlain 

celebrated its 190th anniversary with the public by 

unveiling an exceptional setting at 68 Champs-Élysées, 

its iconic address.

– 
Guerlain sources sandalwood  
from Australia

Spurred by his belief in the potential of sandalwood, 

Thierry Wasser, the Maison’s Perfumer, decided to work 

with an Australian partner to develop a high-quality 

Indian Sandalwood essential oil. It is one of the 

ingredients of Mon Guerlain, the women’s fragrance 

launched in 2017. Thanks to this pioneering partnership, 
the Maison has diversified its supply chain – previously 

centered on Asia – and created a new ethical,  

certified sustainable, high-quality supply source  

for this exceptional raw material.

Guerlain

72  •  73

LVMH 2018  .  Perfumes & CosmeticsParfums Givenchy saw growth accelerate, with perfume 
doing very well in Europe and strong gains from 

makeup in Asia. The success of its new women’s 

fragrance, L’Interdit, incarnated by actress Rooney Mara, 

helped the brand gain market share. Makeup sales were 

particularly strong in the lip cosmetics and foundation 

segments. 
Kenzo Parfums continued to roll out Kenzo World and 
revisited its iconic Flower by Kenzo line with a new 

marketing campaign filmed in the streets of San Francisco. 

With the highly successful launch of BADgal BANG!, 
Benefit became the global market leader in mascara. 
The brand also consolidated its lead in the brow segment 

with the success of Brow Contour, an innovative  

4-in-1 brow pencil. 
Make Up For Ever continued its international development, 
particularly thanks to the expansion of its online sales. 
Fresh achieved strong growth, particularly in Asia,  
with the success of its Rose and Black Tea skincare lines. 

– 
Benefit Cosmetics runs its fourth  
Bold is Beautiful campaign 

For the fourth year running, Benefit Cosmetics has 

donated all profits from its brow bars to 37 partner  

nonprofits that support women. In 2018, this  

charity program raised $5.5 million in one month  

in 19 countries around the world. In France,  

the two beneficiary nonprofits are Forces Femmes  

and Belle & Bien. The former helps women over  

45 return to work, while the latter runs beauty and 

makeup workshops in hospitals. In the United States,  

the campaign raised money for Girl Develop It,  

Girls Inc., StepUp and Dress For Success, which  

aim to help women join the labor market.

Parfums Givenchy

This range was enriched by its Black Tea Kombucha 

age-delay facial essence, maintaining its focus on offering 

a unique sensory experience through a fusion of effective 

natural ingredients, traditional rituals and modern science. 
Acqua di Parma saw strong growth in its Colonia lines, 
thanks to Colonia Pura in particular, while the Chinotto  

di Liguria fragrance rounded out the Blu Mediterraneo 
range. For its first full year of activity, Fenty Beauty  
by Rihanna confirmed its worldwide success with  
a very strong digital presence and a robust innovation 

program in the foundation and lip cosmetics segment 
with the Mattemoiselle lipstick. Marc Jacobs Beauty’s 
momentum was driven by the launch of its new 
Shameless liquid foundation. Parfums Loewe launched 
the women’s version of its Solo Loewe line. Maison 
Francis Kurkdjian enjoyed very strong growth in  
its iconic Baccarat Rouge 540 fragrance and continued 

to showcase its exceptional expertise in artisanal 

perfume-making.

Benefit

– 
Bee School, Guerlain’s program to make  
children aware of the need to protect bees

Ever since 1853, bees have inspired Guerlain’s designs 

and adorned its most exclusive bottles. They also drive 

its commitment to a more sustainable, responsible 

world, “In the Name of Beauty”. The Bee School program 

started in France in September 2018. Through it, Guerlain 

staff visit primary schools and tell children about the 
need to preserve bees and biodiversity, and the simple 

measures that can be taken to help. The objective  

Guerlain

is for all staff worldwide to become children’s 

ambassadors for bees and biodiversity by 2020.

74  •  75

LVMH 2018  .  Perfumes & CosmeticsLVMH

Watches & 
Jewel r y

2018

C R E A T I V I T Y   A N D   

I N - D E P T H   E X P E R T I S E

The LVMH Watches & Jewelry business group is one of 

as illustrated by TAG Heuer’s next-generation smartwatch. 

the most dynamic players in its sector. It continues to 

Harnessing expertise is a key priority, which the Maisons 

gain market share with a successful strategy that is driven 

address by optimizing their manufacturing processes, 

by jewelry Maisons that carry on exceptional creative  

implementing synergies and boosting their production 

legacies and expertise, and by leading watchmaking  

capacity. Developing brand awareness with target audi-

Maisons that are always on the cutting edge of innovation.

ences and increasing their presence on social media are 

Creativity, brand awareness  
and in-depth expertise

also crucial to gaining new market share.

High-quality, productive retailing

The growth of these Maisons is driven by their creativity. 

Lastly, the business group is focusing on the quality and 

They enrich leading product ranges with well-established 

productivity of its retail networks and on developing its 

designs and identities, such as Bvlgari’s iconic Serpenti 

online sales. Multi-brand retailers are selected very carefully 

range and TAG Heuer and Hublot’s famous Carrera and 

in order to ensure its high standards are met. In an equally 

Big Bang collections. They continually explore new horizons 

selective approach, the Maisons also continue to refurbish 

with innovations that combine audacity with excellence, 

and open their own stores in buoyant markets in key cities.

2018 Revenue by region
(in %)

France
6%

Europe
(excl. France)
23%

United States
9%

Other  
markets
15%

Asia 
(excl. Jap an)
35%

Jap an
12%

Revenue

€4 , 1 2 3  m
+12% (1)

Prof it f rom recur ring   
op erations

€703  m
+37%

Op erating   
inves tments 

€3 03  m
+13%

Number 
of  stores 

4 2 8
+6%

(1) On a constant consolidation scope and currency basis.

 
TAG Heuer

78  •  79

LVMH 2018  .  Watches & JewelryAS PART OF LES JOURNÉES PARTICULIÈRES,  

JOURNALIST AND PODCAST HOST JULIEN CERNOBORI MET  

OUR MAISONS’ ARTISANS IN THE PLACES WHERE THEY  

WORK AND CREATE. THESE PASSIONATE INDIVIDUALS  

EMBODY THE GROUP AND ITS VALUES. SELECTED EXCERPTS. 

LV M H   WAT C H E S 
& J E W E L R Y

“A mechanical watch is about 
emotion, heritage, and craftsmanship. 
It is a piece of history, it has a soul.”

JEAN-CLAUDE BIVER 
Former President of LVMH Watches

An iconic figure in the watchmaking 
industry, Jean-Claude Biver, President 
of LVMH Watches (Hublot,  
TAG Heuer, Zenith) looks back  
at a lifetime in watches and reveals 
his many sources of inspiration.

C H A U M E T

B V L G A R I

“The Chaumet method  
is to say ‘it can be done!’”

BENOÎT VERHULLE
Workshop Manager

What happened when Benoît 
Verhulle was a child for him  
to become a jeweler at the tender 
age of 15? From the Chaumet 
workshop on Paris’ Place Vendôme 
which he now runs, he tells  
us his moving story and shares  
his love of high jewelry.

“I look for the soul inside 
the gemstone, so I can pass it on.”

LUCIA SILVESTRI
Creative Director of Jewelry  
and Director of Gem Acquisitions

Lucia Silvestri holds her gemstones 
up to the light of her window 
overlooking the Tiber. She likes  
to describe them as people and 
entertains us with tales of the 
wonderful adventures her profession 
has taken her on, none of which 
would’ve happened if she hadn’t 
fallen in love with gems one day 
when filling in for someone…

Scan the QR code with your smartphone to listen to the full collection of “Confidences Particulières” podcasts.

Major s t r ateg ic pr ior it ies

Reinforce our Maisons’ desirability thanks  
to expert craftsmanship and distribution.

Continued growth of Bvlgari and  
of TAG Heuer with innovative products.

Optimally reinforce manufacturing facilities.

2018 at a glance

Excellent year for Bvlgari and good progress of watch brands

Growth for the Watches & Jewelry business group was once again driven by the creativity 
of its brands and the strong performance delivered by their stores. Jewelry showed remarkable 
momentum and gained market share. In a market environment that remained challenging, the 
watch business grew thanks to the strength of its brands’ flagship lines and the excellence 
of their innovations.
Bvlgari performed very well and gained market share. Its iconic jewelry and watchmaking 
lines Serpenti, Divas’ Dream, B.Zero1, Lvcea and Octo grew strongly. Among the new product 
launches of the year, the Octo Finissimo watch and the Fiorever jewelry collection, designed 
around a central diamond, were exceptionally well received. Chaumet’s growth was driven 
by the success of the Liens and Joséphine collections, particularly in Asia. The exhibition 
on its history at the Mitsubishi Ichigokan Museum in Tokyo was an immense success. In the 
watchmaking sector, TAG Heuer continued to develop its iconic lines and introduced a new 
variant of the smart watch. Hublot, which continued its progress, enjoyed strong growth 
in 2018 and considerable visibility as the FIFA World Cup Official Timekeeper.

Outlook

By constantly monitoring markets and remaining highly selective in its allocation of resources, 
the Watches & Jewelry business group is actively pursuing its market share growth target. 
This ambition is based on sustaining its key growth drivers: the exceptional creativity of its 
brands, combined with their constant pursuit of perfection in iconic lines and new collections 
alike; consolidating their world-class craftsmanship and technological leadership through 
investments in production capacity; precisely targeted marketing campaigns, especially in 
the digital realm, to raise the watches and jewelry brands’ profiles in key regions; and lastly, 
improvements in the quality, productivity and profitability of retail networks, which remain 
a top priority. Bvlgari will continue to expand its network, with the opening of a flagship store 
in Paris on the Avenue des Champs-Élysées, the expansion of its boutique on Place Vendôme, 
and selective renovations and openings in Asia and the United States. The flagship B.Zero1 
line will celebrate its 20th anniversary. TAG Heuer plans to open stores in China and Hong 
Kong. Chaumet will continue rolling out its new store concept, with projects that will raise 
brand awareness in Europe.

80  •  81

LVMH 2018  .  Watches & Jewelry2 0 1 8   H I G H L I G H T S

Bvlgari had a very good year and continued to gain 
market share. Jewelry was spurred by its strong creative 

momentum. The Serpenti, B.Zero1 and Divas’ Dream 

lines were enriched with new models, and the launch  

of the Fiorever collection, designed around a central 

diamond and white gold, is set to become a new pillar  

for the brand. The Wild Pop high jewelry collection, 

which embodies Bvlgari’s modernity and expertise, 

continued its rollout. In watches, the new Lucea, 

Serpenti Turbogas, and Divas’ Dream timepieces were 

highly successful, and the favorable reception of  

the new Octo Finissimo models confirmed the iconic 

potential of this men’s line. Momentum in leather goods 

was driven by the Serpenti Forever and Black Glam 

models. The store improvement plan continued,  

with reopenings in Hong Kong and Milan, while new 

boutiques were opened in locations including Boston 

and Saint Petersburg. Bvlgari also continued its pop-up 

store program, which rounds out and energizes  

– 
Green energy for TAG Heuer

To reduce its carbon footprint, TAG Heuer is making 

increasing use of green energy. For example, for the  

last four years, its head office in La Chaux-de-Fonds, 

Switzerland, has been powered entirely by zero-emission 

renewable energy from hydraulic power stations  
on the Gorges de l’Areuse, in Neuchâtel and Les Brenets. 

The Maison also has solar panels on the roof of its 

production facility at La Chaux-de-Fonds, with some  

of the resulting energy used on site. 

Bvlgari

the network. Development in the luxury hotel sector 

continued with the inauguration of a new Bvlgari Hotels 

& Resorts location in Shanghai. The “Tribute to Femininity” 

exhibition at the Moscow Kremlin Museums presented 

over 500 exceptional pieces of jewelry showcasing  

the brand’s heritage, wealth of inspiration, visionary 

creativity and refined craftsmanship. 
TAG Heuer continued expanding its flagship Carrera, 
Aquaracer and Formula 1 lines. Its catalogue was 

enriched with the limited editions of the Monaco 

Bamford and Carrera Fujiwara models, while a 41mm 

version of the smartwatch proved a successful addition 

to the range. Other highlights of the year included the 

opening of a flagship store on Fifth Avenue in New York 

and a modular smart boutique, faithful to the brand’s 

avant-garde spirit, in Tokyo’s Ginza district. TAG Heuer’s 

team of brand ambassadors, its sports and cultural 

contracts, and its very active social media presence 

have helped raise its profile among target customers. 

– 
Stones and precious metals: ethical sourcing at Bvlgari

Bvlgari will soon meet the 2020 targets set by LVMH: 

to use only certified gold and diamonds and to establish 

sustainable supply chains for colored gemstones. 

In 2015, the Maison became the world’s first jeweler  
to be RJC – CoC(1) certified. This certification guarantees 
that the Maison only uses responsibly sourced  

gold, from the mines through to the point of sale.  
Meanwhile, the Maison only sources its diamonds  

from countries and professionals that are signatories  

to the Kimberley Process. 

(1) Chain of Custody

Bvlgari

82  •  83

LVMH 2018  .  Watches & JewelryHublot continued its robust growth, driven by its Classic 
Fusion and Big Bang lines, with Spirit of Big Bang – now 

the brand’s third core collection – also contributing to  

its success. Hublot once again demonstrated its creativity 

by releasing a range of extraordinary and highly 

technical models, including the Meca-10 Ceramic Blue 

and the Classic Fusion Aerofusion Orlinski designed  

in collaboration with French sculptor Richard Orlinski. 

New stores were opened in London and Geneva, and  

a boutique was acquired in Beverly Hills. A marketing 

strategy combining prestigious partnerships, events and 

a strong digital presence helped raise the brand’s profile. 

Special emphasis was placed on the 2018 soccer World 

Cup, including the launch of Hublot’s first smartwatch, 

the Big Bang Referee 2018. The young soccer star Kylian 

Mbappé joined the brand’s network of ambassadors. 

While continuing to develop its iconic Chronomaster, 
Elite and Pilot collections, Zenith completed the launch 
of its Defy line. The brand’s revolutionary El Primero 21 

model, which measures time down to the hundredth  

– 
Bvlgari believes in education  
and youth empowerment

Since 2009, Bvlgari has partnered with nonprofit 

organization Save the Children to provide support and 

opportunities to the world’s most vulnerable children 

and young people. Bvlgari helps fund the nonprofit’s 

activities with proceeds from its Save the Children 

jewelry collection of custom-designed jewels inspired  

by the iconic B.Zero1 line. For every piece sold, part  

of the proceeds goes to fund education, youth 
empowerment, emergency assistance and poverty 

prevention programs. Thanks to this partnership and 

over $80 million in donations, Bvlgari has improved the 

lives of over 1.2 million of the world’s poorest children.

Hublot

of a second, proved highly successful. Zenith continued 

to consolidate its organization while leveraging synergies 

offered by the Group’s other watchmaking brands. 
Growth at Chaumet was fueled by the successful Liens 
and Joséphine collections, along with its ongoing shift 

further upmarket, particularly in China. Its flagship lines 

were enriched by Liens Séduction designs, Liens 

Evidence bracelets and new Joséphine Aigrette rings. 

The brand expressed its exceptional creativity in high 

jewelry by launching its Les Mondes de Chaumet 

collection, made up of three chapters: Promenades 

Impériales, Chant du Printemps and Trésors d’Afrique. 

The success of the Mitsubishi Ichigokan Museum’s 

exhibition on Chaumet’s culture and history increased 

brand awareness in Japan. The store network continued 

to expand, particularly in Asia.
Fred’s Force 10 line and its new 8°0 collection were  
its main growth drivers. It opened new stores in Tokyo, 

Macao, Saint-Tropez and Busan in South Korea.

– 
RJC certification for all Watches & Jewelry Maisons

As part of the LIFE 2020 targets, all of the Watches & 

Jewelry Maisons have received certification under the 

Responsible Jewellery Council (RJC) system. In line with 

this certification, which has been extended to their gold 

and diamond supply chains, they are expanding their 

responsible sourcing efforts. The Group and its Maisons 
are also taking part in an initiative to promote 

environmental and social best practices in the sourcing 

of colored gemstones. Several audits have already been 

carried out.

Zenith

Chaumet

84  •  85

LVMH 2018  .  Watches & JewelryLVMH

Selec t ive 
Reta i l i n g

2018

R E I N V E N T I N G   

T H E   C U S T O M E R   E X P E R I E N C E

Our Selective Retailing Maisons, which are present world-

process. Le Bon Marché is a department store like no 

wide, have customer-centric strategies and customer- 

other. Its stunning architecture, enhanced by tasteful 

focused teams. Sephora, DFS and Le Bon Marché are  

updates; its exclusive, elegant selection of goods; and its 

all  pioneers  in  their  fields  and  continue  to  innovate  

rich program of exhibitions all make Le Bon Marché truly 

and imagine the shopping experience of the future for 

unique and a treasure trove for both local and international 

their customers.

An increasingly innovative  
and personalized experience

customers. Our 24 Sèvres digital platform, which was 

launched in 2017, reflects this quest for excellence and 

aims to offer a whole new online shopping experience.

Staying particularly agile

For nearly 50 years, Sephora has been revolutionizing the 

beauty industry by transforming the simple act of buying 

DFS – which has been pioneering travel retail since the 

into a moment of pleasure and freedom, developing new 

early days of the air travel boom – constantly updates its 

in-store services and hunting out gems to add to its 

boutiques and its T Galleria department stores to contin-

unique range of brands and products. Combining the 

ually enhance the traveler’s experience. In addition to its 

strengths of in-store and online shopping, the brand has 

major presence in the United States and especially in 

designed an omnichannel beauty experience that offers 

Asia, DFS has started to expand its geographic coverage, 

an interactive, personalized and seamless purchasing 

opening its first European location in Venice in 2016. 

2018 Revenue by region
(in %)

France
12 %

Europe
(excl. France)
9 %

United States
38 %

Other  
markets
12 %

Asia
(excl. Jap an)
27 %

Jap an
2 %

Revenue

€1 3 , 6 4 6  m
+6% (1)

Prof it f rom recur ring   
op erations

€1 , 3 82  m
+29%

Op erating   
inves tments 

€5 37  m
-6%

Number 
of  stores 

1 ,94 0
+3%

(1) On a constant consolidation scope and currency basis (up 12% excluding the termination of the Hong Kong airport concessions at the end of 2017).

 
Sephora

88  •  89

LVMH 2018  .  Selective RetailingAS PART OF LES JOURNÉES PARTICULIÈRES,  

JOURNALIST AND PODCAST HOST JULIEN CERNOBORI MET  

OUR MAISONS’ ARTISANS IN THE PLACES WHERE THEY  

WORK AND CREATE. THESE PASSIONATE INDIVIDUALS  

EMBODY THE GROUP AND ITS VALUES. SELECTED EXCERPTS. 

S E P H O R A

“You can be someone different  
every day – that’s one the best things  
about my job.”

MYIESHA SEWELL
Makeup artist

A huge Sephora store stands at the corner of  
5th Avenue and 47th Street. This is where Myiesha Sewell  
wields her expert brushes to the rhythm of catchy  
pop tunes played over the sound system. Influenced  
by her grandmother, Myiesha tells us why makeup  
is such a great tool for boosting self-esteem. 

Scan the QR code with your smartphone to listen to the full collection of “Confidences Particulières” podcasts.

Major s t r ateg ic pr ior it ies

Maintain Sephora’s innovative momentum  
in stores and digital content.

Continue to cultivate a creative, exclusive offering  
at Le Bon Marché and La Grande Épicerie de Paris.

Pursue the expansion of DFS  
and develop digital marketing initiatives  
to get closer to international travelers.

2018 at a glance

Sustained growth at Sephora and rebound of DFS’s profitability 

Sephora had another year of growth and market share gains. Online sales grew rapidly, 
especially in North America and Asia. The extension and renovation of its distribution network 
continued in 2018 with around one hundred new stores opening around the world, including 
the new Nanjing Road store in Shanghai and the first Sephora-branded stores in Russia.  
Le Bon Marché accelerated the development of its loyalty program and launched a new 
children’s department in the last quarter. The online platform, 24 Sèvres, launched a year ago, 
developed actively. DFS progressed strongly thanks to a particularly good performance in 
Hong Kong and Macao. The recently opened Gallerias in Cambodia and Italy also grew 
rapidly. The closure of the loss-making Hong Kong Airport concessions at the end of 2017 
contributed to the rebound in profitability.

Outlook

In 2019, Sephora will continue to design and offer its customers the best omnichannel expe-
rience in the beauty world, while maintaining its focus on its core strengths: its dedicated, 
professional staff; the expansion and renovation of its store network; its rich, innovative 
range of products and services; and its desire to keep surprising its customers and give 
them an ever more personalized connection at its stores and throughout its digital ecosystem. 
DFS enters 2019 with confidence, while remaining vigilant to the key issues inherent in its 
business segment, such as currency fluctuations and potential changes in the sales envi-
ronment. Work is underway to expand and enhance the flagship store on Canton Road in 
Hong Kong and to renovate the Four Seasons Hotel Macao store. The brand will expand its 
store network, particularly in Asia, and step up its digital initiatives to better serve travelers. 
Le Bon Marché will continue to cultivate its uniqueness, its creative and exclusive offerings, 
and its dual identity as both a trendsetting retail destination and a venue for art and culture. 
The opening of a VIP lounge will round out the range of perks available to its customers. 
La Grande Épicerie de Paris will keep working to enhance its appeal and build customer 
loyalty on both sides of the Seine.

90  •  91

LVMH 2018  .  Selective Retailing2 0 1 8   H I G H L I G H T S

Sephora saw another year of strong growth – especially 
in North America, Asia and the Middle East – and gained 

market share. Sephora – which connects with  

its customers through more than 1,900 stores and 

29 online shops, and is present in 34 countries –  

was named Retailer of the Year at the 2018 World Retail 

Congress, recognizing its global success, its innovative 

momentum and its lead in the digital sphere. Sephora 

continued its expansion with the opening of more than 

100 stores worldwide, including superb locations on 

Nanjing Road in Shanghai, Zeil in Frankfurt and at the 

Saint-Lazare train station in Paris; the launch of online 

sales in Germany; the new version of the completely 

redesigned sephora.fr website; and a dazzling array of 

digital innovation on the sephora.cn website. The brand 

successfully oversaw the opening of its first points  

of sale under the Sephora trade name in Russia and  

the renovation of its iconic stores in SoHo (New York) 

and Milan’s Duomo district (Italy). It continued  

to personalize the customer experience as part  

– 
Sephora develops alternative transportation 

After France, China, Italy and Spain, Sephora has rolled 

out last-mile delivery by electric truck in North America. 

A lower-emissions vehicle now supplies several of 
the Maison’s US stores, avoiding 36 metric tons of CO2 
emissions a year. With this initiative, Sephora is once 

again demonstrating its commitment to developing 

the use of alternative transport. Thanks to this policy, 

the Maison won a 2018 eco-friendly transport award 
(Trophée du Transport Écoresponsable) in Italy for  

its increasing use of hybrid vehicles and the high share 

of tons per kilometer transported by its committed  

and accredited carriers. 

Sephora

of its ongoing quest to captivate and satisfy beauty  

fans around the world. Thanks to its dedicated staff, 

Sephora’s boutiques offer beauty and makeup services 

that are constantly being updated, based around  

its Beauty Hubs, as well as a plethora of experiences 

available throughout the store. In addition, across its 

entire digital ecosystem, interactive mobile app features 

let users extend the in-store experience and connect 

with its community of self-proclaimed beauty addicts.

This personalized, omnichannel relationship helps 

provide bespoke support to each and every one of  

its customers as they discover the iconic brands, wide 

range of new products and highly innovative exclusive 

collections that make up the Sephora offering.
Amidst an upturn in its markets, DFS saw strong revenue 
growth, buoyed by sales initiatives launched to win over 

international travelers, including high-impact marketing 

campaigns, in-store events and the introduction of new 

communication tools. It expanded its selection of products 

to meet the expectations of younger, more exacting 

Sephora

– 
Sephora Stands expands

In 2016, Sephora launched Sephora Stands, a corporate 

social responsibility initiative in the United States.  

The initiative was expanded in 2018 to include Europe, 

the Middle East and Asia. In 2018, Sephora raised over  

€1 million to fund initiatives by nonprofit partners,  

such as micro-donations in France, which helped raise 

DFS

€400,000 for Toutes à l’École and Women Safe; the  
Gift & Match Program in the United States, which raised 

€500,000; and Operation Smile in China. Employees 

contributed over 3,000 hours of volunteer work to its 

charitable initiatives.

92  •  93

LVMH 2018  .  Selective RetailingLe Bon Marché

Le Bon Marché

travelers while showcasing the uniqueness of each 

destination. While major renovation work was completed 

in Sydney and Auckland, DFS continued to expand  

its presence in Macao with the opening of two boutiques 

devoted to beauty, bringing its store count to six in the 

city. A multi-brand fashion boutique designed to attract 

a millennial clientele was also inaugurated within the  

T Galleria City of Dreams. In Venice, the T Fondaco  

dei Tedeschi store turned in an excellent performance, 

boosted by a year-round program of events that make  

it an unrivaled venue for shopping and culture. The  

Siem Reap T Galleria in Cambodia also enjoyed strong 

momentum, with an offering that showcased the quality 

of local craftsmanship alongside luxury products.

– 
La Grande Épicerie de Paris  
combats food waste

With regard to food waste, La Grande Épicerie de Paris, 

which has a number of fresh food production facilities, 

has developed an accurate system for predicting 

sales in order to adapt production to sales volumes  

on a daily basis. 

In 2018, its partnership with the Red Cross, which collects 

any unsold prepared food each day, was extended  
to include new categories and new products. A new 

partnership was signed in 2018 with Too Good to Go, 

which operates an app for fighting food waste,  

allowing stores to offer unsold items to its users.

Starboard Cruise Services maintained its position as  
the leading retailer of high-end brands on board cruise 

ships by expanding its presence in Asia. It further 

enhanced the appeal of its stores while improving  

the quality of its product offerings and the experiences 

it offers its customers.
Le Bon Marché continued on its strong growth 
trajectory during a very eventful year. The refinement, 

quality of service and selectivity on offer at the iconic 

department store on Paris’ Left Bank continued to place 

it a cut above the rest for its French and international 

clientele, and its loyalty program was highly successful. 

The new children’s department – the renovation of which 

was completed in the second half of the year – introduced 

“Les Récrés du Bon Marché”, an ingenious new concept 

which is the first of its kind among department stores: 

fun workshops for children of all ages to enjoy while 

their parents shop in peace. Event highlights included 

the substantial media coverage of the exhibition of works  

by Argentinian artist Leandro Erlich in the beginning  

of the year, and the major success of the Los Angeles 

exhibition in the fall. La Grande Épicerie de Paris Rive 

Droite, which opened in late 2017, won over a new 

clientele. The 24 Sèvres digital platform continued  

its targeted growth, enriching its range with exclusive 

offerings including a capsule collection in collaboration 

with designer Inès de la Fressange.

DFS

94  •  95

LVMH 2018  .  Selective RetailingLV M H 
S T O R I E S

99   

100   

102  

103  

106  

107  

109  

110  

111  

114   

115   

117   

120   

121  

123   

126  

127   

 Cloudy Bay 
Discovering New Zealand wine at The Shed

 Louis Vuitton 
Volez, Voguez, Voyagez:  
The Louis Vuitton exhibition travels to Shanghai

 Thélios 
Inauguration of the Manifattura

 Louis Vuitton 
Coddington designs a capsule collection with “catitude”!

 Hublot 
An ambassador named Mbappé

 Sephora 
The New Sephora Store Experience is a delightful surprise

 Guerlain 
A fragrance community that loves to listen

 Berluti  
Zero Cut, the ultimate expression of craftsmanship

 Parfums Christian Dior 
JOY by Dior: An ode to life 

 Hennessy  
The future of excellence

 Loewe 
An homage to Mackintosh

 Bvlgari 
Fiorever: A diamond as a symbol of Roman passion

 Jardin d’Acclimatation 
The rebirth of a historic amusement park

 Christian Dior Couture 
Revisiting Toile de Jouy

 Rimowa 
120 years – never still

 Chaumet 
An exhibition in Tokyo retracing 200 years of history

 Le Bon Marché 
The magical world of Le Bon Marché for kids

C L O U D Y   B A Y

Di s cover i n g   
New Zea l a nd w i ne   
at The Shed

Hohnen,  founder  of  the  Cape  Mentelle 

Cloudy Bay was established in 1985 by David 

Estate in Australia. The iconic New Zealand 

winery has pioneered an international market for 

is  the  vineyard’s  original,  emblematic  wine,  it  

also produces a Chardonnay, a Pinot Noir and a 

lightly sparkling wine, Pelorus. According to Estate 

Director Yang Shen, Cloudy Bay wines owe their 

the Marlborough Sauvignon Blanc, which has 

excellence and international reputation to its win-

received critical acclaim throughout the world.

emakers’ exacting precision: “From vine to cellar, 

The winery is located at the entrance to the bay it 

we craft our wine with a meticulous attention to 

is named after, nestled in breathtaking scenery 

detail. Tasting a glass of Cloudy Bay takes you on a 

between the Pacific Ocean and the peaks of the 

journey of purity and plunges you into the natural 

Richmond Range. 

beauty of our region.”

For more than 30 years, Cloudy Bay has been 

In 2012, Cloudy Bay took this oenological journey 

helping to establish the Land of the Long White 

a step further, launching its first cellar door experi-

Cloud’s reputation as a leading New World wine- 

ence: The Shack. In July 2018, a second cellar door 

producing country. And while the Sauvignon Blanc 

– The Shed – was opened in Central Otago, in the 

98  •  99

LVMH 2018  .  LVMH storiesFor Yang Shen, the opening of The Shed is “the 

culmination of the hard work and vision of our 

team. We are so happy to have found a home in 

Central Otago and look forward to sharing our 

wine and lifestyle with visitors to The Shed.”

Cloudy Bay opens  
its new cellar door experience,  
The Shed, in the heart  
of its Northburn vineyard.
• 

L O U I S   V U I T T O N

Volez, Voguez, Voyagez: 
The Lou i s Vu it ton 
ex h ibit ion t r avel s   
to Sh a n gh a i

 Volez, Voguez, Voyagez – Louis Vuitton, the 

exhibition inaugurated at the Grand Palais 

in Paris in 2015, has been touring the world. 

After appearances in Tokyo, Seoul, and New York, its 

next stop was Shanghai. From November 16, 2018 to 

February 1, 2019, visitors to the Shanghai Exhibition 

Center explored the world of Louis Vuitton, got to 

heart of Cloudy Bay’s Northburn vineyard, on the 

know its main characters, and marveled at the 

shores of Lake Dunstan. Cloudy Bay has been pro-

innovations that accompanied travelers on their 

ducing  wines  there  since  2010,  including  its 

journeys to far-flung, surprising places. Curated by 

acclaimed Te Wahi Pinot Noir.

Olivier Saillard, the exhibition retraced the adven-

The Shed – which was designed by architect Paul 

tures of Louis Vuitton from 1854 to the present. The 

Rolfe in the same aesthetic vein as The Shack – is 

story was told through portraits of the Maison’s 

open to the public from Tuesday to Saturday most 

founders and of the people now inventing the 

of the year, and seven days a week during the 

Louis Vuitton of tomorrow.

summer. A tasting room lets visitors discover 

“Louis Vuitton has always been at the forefront of 

Cloudy Bay wines paired with a selection of light, 

creation and innovation. We constantly draw inspi-

elegant dishes. Those looking for a more intimate 

ration from our past to craft the trends of today. 

experience can reserve a private tasting, or organ-

For this exhibition, Olivier Saillard has immersed 

ize other bespoke events such as a vineyard tour 

himself in our Maison’s archives to decode its 

by land or by air.

secrets. He delivers a fresh vision our past, present 

Palace of Versailles, and Musée Carnavalet, as well 

as works of art by Yan Pei-Ming and He An.

Louis Vuitton’s ties with China were highlighted 

through a selection of unique objects created for 

famous explorers and artists. For example, visitors 

could admire the photography trunk designed in 

1929 for philanthropist Albert Kahn and his pho-

tographer, which was used during their journey 

through China to document images of everyday 

life there. New items were also on display, including 

the Cocktail & Cigar Trunk, created in 2018 for 

Chinese artist Ding Yi, who is from Shanghai. The 

exhibition boasted a thousand and one items which 

retrace the Maison’s story, from its very beginnings 

to its most recent creations. It ended with a room 

devoted to the skilled craftsmanship of Louis 

Vuitton’s artisans. A photo album entitled Volez, 

Voguez, Voyagez also celebrated the exhibition.

A journey through history,  
highlighted by objects that illustrate  
Louis Vuitton’s ties with China.
•

T H É L I O S

In au g u r at ion   
of t he Ma n i f at t u r a

entered the eyewear industry by joining 

Thélios was created in 2017, when LVMH 

forces with sector expert Marcolin. It pro-

duces unique optical frames, drawing on Italian 

and future,” commented Michael Burke, Chairman 

and CEO of Louis Vuitton.

This journey through history, designed by creative 

director Robert Carsen, was divided into 15 chapters 

and highlighted by objects that illustrate Louis 

Vuitton’s ties with China. The exhibition opened 

with a portrait of the young Louis Vuitton, painted  

by Chinese artist Yan Pei-Ming. The first exhibit was 

design and craftsmanship to reflect the quintes-

the Maison’s most symbolic – an antique trunk, a 

sential spirit of each prestigious Maison. The name 

precursor to the emblematic features and daring 

is a reference to Greek mythology: a combination 

spirit of the Louis Vuitton brand. The exhibition 

of Theia, goddess of light and sight, and Helios, 

included Louis Vuitton heritage objects and docu-

god of the sun. Thélios covers every stage of  

ments,  a  selection  of  items  loaned  by  Palais 

the eyewear production cycle – it designs, manu-

Galliera, Musée de la Mode de la Ville de Paris, the 

factures and distributes sunglasses and optical 

frames for a number of LVMH Maisons. It aims to 

in northern Italy known for its long history of eye-

become an emblem of quality in a rapidly trans-

wear manufacturing – employs around a hundred 

forming sector, driven notably by a burgeoning 

people. The sustainably designed and eco-friendly 

Asian market.

building – complete with 2,300 solar panels on  

Driven by this ambition, in April 2018 the company 

its roof – is the brainchild of architecture firm 

inaugurated the Manifattura Thélios, its flagship 

Designgroup Architetti Associati.

production site and center for excellence. Its com-

The Manifattura Thélios produces about 1.5 million 

prehensive, flexible manufacturing system ensures 

optical frames a year and could rapidly triple its 

full control of every stage of production, from the 

production  by  expanding  its  brand  portfolio. 

design brief to design, prototyping and production. 

Thélios – which is already working with Celine, 

The site focuses on innovation and cutting-edge 

Loewe, Fred, Kenzo and Berluti – is looking to the 

technologies, such as 3D printers, while also empha-

future with its Manifattura, while carrying on a 

sizing traditional craftsmanship. The 8,000-sq.m 

long-standing tradition of craftsmanship. 

production facility located in Longarone – a town 

This project combines LVMH and Marcolin’s taste 

for top-quality products with respect for a cultural 

legacy essential to the region. It is a reminder of 

how strategically important Italy is for LVMH, and 

yet another example of the Group’s investment  

in Italy’s economic heritage and development.

The Manifattura Thélios,  
a new center of excellence  
for eyewear nestled in the foothills  
of the Dolomites.
•

L O U I S   V U I T T O N

Coddington designs a capsule 
collection w ith “catitude”!

Yayoi Kusama, Louis Vuitton continues its 

After  Jeff  Koons,  Stephen  Sprouse  and 

collaboration with famous artists by team-

ing up with Grace Coddington, former creative 

director of the US edition of Vogue magazine. The 

iconoclastic designer and animal lover has added 

her own special touch to a capsule collection 

inspired  by  her  legendary  love  of  cats.  The  

collection was designed with her friend Nicolas 

102  •  103

LVMH 2018  .  LVMH storiesGhesquière, Creative Director of Louis Vuitton’s 

collection, prints and embosses a colorful menag-

Women’s Collections, and features a series of  

erie across leather items in an eccentric exploration 

bold animal illustrations. With Catogram, Grace 

of craftsmanship. 

Coddington writes a new chapter in the history of 

New classics like Petite Malle and City Steamer, 

Louis Vuitton. 

and icons (Speedy and Neverfull), are given a fresh 

The illustrations in the Catogram collection depict 

twist. Even Catogram lambswool blankets and 

the designer’s Persian cats, Pumpkin and Blanket, 

nylon umbrellas are transformed into exceptional 

and Nicolas Ghesquière’s dog, Léon. The animals are 

pieces. Elegance is seen from a fresh perspective: 

pictured scampering about on a selection of leather 

clutch bags take the cartoon form of reclining cats 

goods, accessories, ready-to-wear and shoes. The 

or sweetly smiling dogs; silk pajamas appear as 

cats drawn by Grace Coddington leap across the 

refined daywear.

orange monogram print – a reference to the art-

This audacious irreverence is in harmony with 

ist’s flame-colored hair – or a graphic monochrome. 

Grace Coddington’s iconoclastic style and Nicolas 

One facet of the capsule, the Cats on Leather  

Ghesquière’s fascination with eccentricity – as well 

as reflecting their mutual love of animals. The col-

lection previewed at pop-up stores opened in 

London, New York and Beijing. It has been availa-

ble in Louis Vuitton stores and on the Maison’s 

website since November 2, 2018.

With Catogram, Grace Coddington  
writes a new chapter  
in the history of Louis Vuitton.
•

H U B L O T

A n a mb a s s ador   
n a med Mb app é

bility and his acute understanding of the 

Famous for his acceleration, his unpredicta-

game, Kylian Mbappé is one of the world’s 

top soccer players, and already has an impressive 

track record, winning the Ligue 1 championship at 

18 and the World Cup at 19. 

It was for these qualities that Hublot chose to 

make Kylian Mbappé – himself a watch aficionado 

– its new ambassador. His entry into the “Hublot 

Family”, as CEO Ricardo Guadalupe fondly refers 

status of Official Timekeeper and Official Watch. 

Following a request by FIFA, Hublot designed its 

first smartwatch: the Big Bang Referee 2018 FIFA 

World Cup™, which was worn by referees during the 

tournament and was available for fans in a limited 

edition of 2,018 pieces.  

Hublot also celebrated the world of soccer in its 

“How to become a champion!” advertising cam-

paign, featuring 13 prestigious ambassadors and 

some of the biggest names in soccer, including 

Pelé, Diego Maradona, David Trezeguet and Didier 

Deschamps and international referee Björn Kuipers.

With Kylian Mbappé as its new brand  
ambassador, Hublot has reinforced  
its role as a historic partner of soccer.
• 

S E P H O R A

The New S ephor a Store 
Ex p er ience i s   
a del ight f u l s u r pr i s e

With fully digital concept stores, the New 

Sephora Experience reinvented the 

customer journey, offering a Teach, 

Inspire and Play environment that provides uniquely 

to it, “carries a powerful message: the fusion of 

time, the power of dreams and passion, the magic 

of sport, of an athlete and the values they inspire.” 

personalized service and an exceptional range of 

This is the first time the Maison has named a current 

products. In 2018, a raft of new concept stores  

soccer player as its ambassador, and he is also 

surprised and delighted the Sephora universe with 

Hublot’s youngest representative. And he joins 

a worldwide rollout, setting new standards for 

another of the Maison’s soccer legends, Pelé.  

beauty retailing. In Paris, Sephora’s Saint-Lazare 

To  celebrate  the  fusion  of  past,  present  and  

store broke new ground with an unparalleled  

future, Hublot has decided to bring both men 

display of miniature products in its Mini Skincare 

together in 2019. 

Market that are perfect to grab and go. In Milan, 

This move reinforces the Maison’s role as a historic 

the innovative Beauty Hub includes a Hair Style 

partner of soccer – it was the first luxury brand to 

Bar  with  professional  advice  from  a  team  of 

invest in this sport in 2006. At the 21st FIFA World 

experts. In Russia, Sephora opened five stores in 

Cup™, held in Russia in 2018, Hublot was given the 

Moscow and Saint Petersburg, where customers 

106  •  107

LVMH 2018  .  LVMH storiescan discover 45 exclusive brands. In Shanghai, 

Sephora unveiled its first new concept store in 

Asia, featuring an enhanced Makeup Assortment, 

Discovery Tables and Cloud Shelves that help cus-

tomers personalize their shopping. In November, 

Sephora opened seven new stores in the United 

States, built around bespoke products including 

Beauty TIP (Teach, Inspire, Play) Workshops and 

Perk Hydrating Facials. Exclusively at the SoHo store, 

customers can enjoy Sephora’s award-winning 

augmented reality system to experiment with 

thousands of beauty options, using 3D live views 

of their own face. The store’s Sculpture option 

allows clients to try new looks with the flick of an 

eyebrow, while the Mirror system makes new looks 

instantly sharable. As well as bespoke local services, 

each store provides special features that have 

made the New Sephora Experience such a success-

ful addition. This ambitious expansion drive will 

continue in 2019, as the world’s most loved beauty 

community launches new stores and services to 

offer fresh and inspiring experiences every day.

Each new store offers innovative  
services designed to ensure  
a unique customer experience.
• 

G U E R L A I N

A f r ag r a nce com mu n it y 
t h at loves to l i s ten

sweet-smelling essence. It can move us to 

Perfume is much more than a few drops of 

the core. It has the exceptional power to 

transport us, to bring back loved ones, moments 

110 of these are currently available in Guerlain 

Parfumeur boutiques, which immerse customers 

from Paris to Shanghai in the Maison’s unique  

heritage and craftsmanship.

In the age of social media, where the image reigns 

supreme, as powerful as it is fleeting, how can the 

emotion sparked by a perfume be conveyed? 

How can the invisible be unconcealed? For Guerlain, 

the answer was clear: voices and podcasts are the 

best  way  to  express  and  share  something  as 

immaterial as a scent or a feeling.

and places that are buried deep in our memories. 

Through an app and a website, Olfaplay allows 

Ever since 1828, Guerlain has enchanted the world 

perfume lovers to listen to, share and record audio 

with its scents. It has created 1,100 fragrances and 

stories about perfume and the emotions it evokes. 

108  •  109

LVMH 2018  .  LVMH storiesto leave a personalized audio message along with 

a gift of perfume, a way of connecting people who 

have shared similar stories, and perhaps even a 

new  Guerlain  fragrance  inspired  by  the  most 

beautiful Olfaplay stories.

Olfaplay, inspired by Guerlain, encapsulates life’s 

most fleeting moments and lets alchemy, intimacy 

and imagination work their magic…

Olfaplay, the first digital radio  
for perfume lovers, brings stories  
about fragrances alive.
•

B E R L U T I

Zero Cut,   
t he u lt i m ate ex pres s ion   
of c r a f t s m a n s h ip

Berluti signed his first pair of shoes. Since then, 

It has been over 120 years since Alessandro 

four generations of Berluti bootmakers have 

developed the Maison, which continues to distin-

guish itself through its technical expertise and 

unconventional creativity. In 2018, Berluti show-

Everyone has their own equivalent of Proust’s 

cased its quintessential craftsmanship once again 

madeleine, an enduring scent-induced memory 

with the Zero Cut model, which was unveiled at 

that  transports  them  across  time  and  space. 

the Fall/Winter 2018 ready-to-wear show. This  

Guerlain Perfumer, Thierry Wasser, reveals some of 

distinctive shoe is crafted from a single piece of 

his secrets as a “nose”. Princess Esther Kamatari 

leather and has absolutely no stitching or cuts on 

recounts her memories of Africa. The Moulin Rouge 

the back – a technique mastered by only a select 

shares the smells of its backstage rooms and  

few bootmakers worldwide. To create the Zero 

costumes. François, a chef, waxes lyrical over the 

Cut shoe, the master craftsman places a piece of 

enchanting scent of his vanilla cakes. They all share 

Venezia or Alligator leather on a wooden last, and 

a love of perfume and fragrance-evoked emotions. 

moistens it lightly while pulling gently. The leather 

They were all inspired by Guerlain to record their 

gradually molds to the shape of the last, which 

stories in just a few minutes on Olfaplay. Olfaplay 

gives the shoe its unique form.

opens up a world of possibilities, from an olfactory 

Zero Cut is the purest expression of the iconic 

map of the stories people have shared, the option 

“Alessandro” lace-up shoe, created by Alessandro 

Berluti himself in 1895 and also made from a single 

new models. The menu featured dishes inspired 

piece of leather, with no stitching on the upper. 

by Zero Cut, with each talented local chef reinter-

Since then, this model has remained essentially 

preting the image of infinity. During the meal, the 

unchanged, and is the Maison’s signature shoe.

shoe was presented to customers on a rotating 

The Zero Cut model is handcrafted in Berluti’s 

column, along with a detailed explanation of the 

Italian workshops in Ferrara, by the Maison’s skilled 

crafting process and a video filmed in the Ferrara 

master bootmakers.

workshops, illustrating this unique expertise.

With only 120 pairs available worldwide, these 

unique shoes are now available in stores and by 

special order.

To celebrate the launch, the Maison hosted exclu-

sive dinners in Paris, London, Tokyo and New York 

in October 2018. The guest list included its best 

customers and those who had pre-ordered the 

A limited edition that showcases  
the quintessential craftsmanship  
of the house of Berluti.
•

PA R F U M S   
C H R I S T I A N   D I O R

JOY by Dior : A n ode to l i fe

Dior: seeing a completely new fragrance 

An unforgettable moment for the House of 

come alive. Ever since Miss Dior’s debut at 

its first fashion show on February 12, 1947, perfume 

has been at the heart of the Maison’s identity. 

More than 70 years after this legendary beginning, 

and 20 years since the birth of the iconic J’adore, 

Dior has now created JOY, a new fragrance expe-

rience designed by François Demachy, the Maison’s 

exclusive Perfumer-Creator.

Born from the creative alchemy of Dior’s audacity 

and expertise, this new scent is an ode to life that 

breaks  with  tradition  to  celebrate  an  intense  

emotion: joy. Blending the vibrant beam of flowers 

and citrus with the smooth caress of wood and 

the serenity of musks in perfect harmony, JOY is 

an experience that unfolds gradually to reveal  

its most intoxicating notes. Transmuting light  

into scent, Demachy envisaged a perfume that 

would express the sensation of a surge of joy that 

takes your breath away. JOY by Dior is a clear, 

immediate, spontaneous scent, with a sillage that 

110  •  111

LVMH 2018  .  LVMH storiesof joy. Sublime and iconic, she is JOY incarnate. 

With her glowing beauty and natural femininity, 

Lawrence imbues this new perfume-manifesto 

with her vibrant, sensual personality. Against the 

backdrop of a Hollywood villa, the intense blue of 

the pool contrasts with the immaculate white 

architecture, plunging us into this iridescent new 

masterpiece.

As if Christian Dior himself had decided to put joy 

in a bottle. 

A new fragrance experience,  
as intoxicating as a surge of joy, which reveals  
even more with the passage of time.
•

H E N N E S S Y

The f u t u re   
of excel lence

the excellent quality of its cognacs, and on a 

Since 1765, Hennessy’s success has rested on 

unique procedure transmitted from one 

generation to the next. Today, as the world is 

reshaped by environmental and technological 

its creator describes as “marked by softness as 

change and by the acknowledged need for diversity, 

well as by energy… a path one travels, which car-

Hennessy draws on its tradition of excellence to 

ries you away.”

turn these changes into opportunities.

Its bottle’s clean lines are crowned by a shimmering 

For  the  200th  anniversary  celebration  of  its 

cap wrapped in silver thread and a jus of radiant 

cognac VSOP Privilège, the Maison organized a 

pink – one of Monsieur Dior’s favorite hues, which 

ground-breaking event which it called the Future 

for him was “the color of femininity”. A delicate “O” 

of Mastery. In July 2018, 19 international celebrities 

is engraved in the middle of the bottle, with the 

gathered  at  the  Château  de  Bagnolet  –  the 

name Dior struck through its center, echoing the 

Maison’s ancestral home in Cognac. They were all 

emotion  of  joy  that  has  always  inspired  the  

specialists in their fields and came from a host of 

House of Dior. To embody this new fragrance, the 

backgrounds including design, science, technology, 

Maison chose actress Jennifer Lawrence, who 

music, aeronautics and culinary arts. Together, they 

becomes JOY’s muse in a film directed by Francis 

brainstormed on how expertise and passing it on 

Lawrence, reflecting the luminous, myriad forms 

can help better prepare the future. The program 

was divided into three workshops. The first focused 

Spurred by this success, Hennessy will repeat the 

on the notion of sustainability and was coordi-

experience and turn The Future of Mastery into a 

nated by Danish architect and designer Camiel 

full-fledged think tank that explores the notions of 

Weijenberg. The second workshop, on the concept 

expertise and how to pass it on to others.

of inclusion, was run by computational designer 

and tech guru John Maeda, who is also the artist 

behind the 2017 VSOP limited edition. The third 

workshop headed by Renaud Fillioux de Gironde, 

Hennessy’s Master Blender, and Ian Rogers, Chief 

Digital Officer of LVMH, explored how artificial 

intelligence and craftsmanship can interact. The 

forum, whose findings were reported in US maga-

zine Wired, also created a new community of 

influencers and opinion leaders. 

Hennessy brought 19 international specialists  
together in Cognac to prepare the future  
by focusing on expertise and how it is passed on.
•

L O E W E

A n hom age   
to Mac k i ntos h

established itself as a leading luxury brand, 

Since its founding in 1846, Loewe has firmly 

renowned for its unparalleled expertise in 

leather craftsmanship. The avant-garde Maison 

has always looked to the future, infusing its collec-

tions with influences from around the globe while 

revisiting its Spanish heritage through a contem-

porary lens.

Loewe has a special fondness for original, art- 

inspired capsule collections, and in winter 2018  

the Maison launched one exploring the universe of 

the Scottish designer and architect Charles Rennie 

Mackintosh. Mackintosh led the art nouveau (or 

“Modern Style”) movement in the United Kingdom 

at the turn of the 20th century, incorporating a blend 

of influences from Celtic and Japanese culture as 

well as the Arts and Crafts movement into his 

work. He joined an architecture firm in 1889 and 

earned acclaim for developing a unique design 

language that incorporated distinctive shapes and 

materials from traditional Scottish architecture. 

Renowned for his originality and versatility, the 

father of Scottish modernism applied his talent and 

skill to fields as varied as architecture, painting, 

furniture, textiles and interior design.

114  •  115

LVMH 2018  .  LVMH storiesIn its seasonal collection launched at the end of 

2018,  Loewe  explores  the  different  facets  of 

Mackintosh’s body of work, paying deserving 

homage to the wealth and breadth of its singular 

aesthetic. The comprehensive range of accesso-

ries and ready-to-wear inspired by Mackintosh 

includes  dresses,  knits  and  shirts  that  evoke  

the spirit of Scotland using rich cashmeres, silks  

and mohairs in sand- and rust-colored tones. 

Remaining true to its heritage and leatherworking 

expertise, the collection’s accessories showcase 

the most sophisticated leather craftsmanship 

techniques employed to reproduce the sinuous 

lines and distinctive motifs so characteristic of 

Mackintosh’s work.

A  singular  collection  that  pays  homage  to  a  

singular artist.

Loewe explores the different  
facets of Mackintosh’s body  
of work, paying deserving homage  
to the wealth and breadth  
of its singular aesthetic.
• 

B V L G A R I

Fiorever: A d i a mond 
a s a sy mb ol 
of Rom a n p a s s ion

the Italian word “fiore” (flower) and the 

The brand’s Fiorever collection – a play on 

English word “forever” – is a new Bvlgari 

icon in full bloom. With its distinctive design of 

central diamond. Each is a masterpiece of sophis-

ticated  jewelry  craftsmanship  with  delicately 

pavéed quivering petals mounted using the iconic 

“Tremblant” technique which is synonymous with 

Bvlgari’s  excellence  in high  jewelry.  Fiorever’s  

dazzling flowers comprise four outer petals, which 

in turn enclose four inner petals, in a subtle refer-

ence to the figure 8, the symbol of infinity. Infinite, 

like the creativity and expertise of the Maison’s 

four- to eight-petaled flowers, sculpted in an eternal 

jewelers, who can reinvent a classic motif over  

sparkle of precious diamonds, it joins the Maison’s 

and over again.

other emblematic collections, such as B.Zero1, 

Fiorever draws its inspiration from the first-century 

Diva, Bvlgari Bvlgari and Serpenti. The creations in 

BC Roman frescoes that decorated Pompei’s villas 

the Fiorever collection are all designed around a 

and featured four-petaled flowers. But the flower 

116  •  117

LVMH 2018  .  LVMH stories 
life. Her personality and spontaneity make her as 

unique as the Fiorever diamond flower, eternal 

and dazzling.

Bvlgari, which is known for its colorful  
jewelry, surprises by choosing to make  
the diamond the centerpiece of its Fiorever  
collection – the symbol of Roman passion.
•

J A R D I N 
D ’ A C C L I M A T A T I O N

The rebi r t h of a h i s tor ic   
a mu s ement p a rk

pened on June 1, 2018 after no more than 

The  Jardin  d’Acclimatation  in  Paris  reo-

nine  months  of  refurbishment  costing  

€70 million. It now successfully offers a radically 

new, different and revitalized experience while 

remaining scrupulously true to its much-cherished 

19th century roots. The park’s buildings – many of 

them built under Napoleon III – have been restored, 

and its infrastructures modernized under the guid-

ance of architects Jean-François Bodin, Jim Cowey 

is also a classic jewelry motif that the Maison has 

(Studios) and Didier Balland (Atelier 24). Its original 

been interpreting with daring and expertise since 

landscape design has also been recreated by 

the 1920s. 

Philippe Deliau (Alep) using the original drawings 

This signature motif reflects Bvlgari’s origins in 

and plans. Nothing has been neglected at this 

Italy’s vibrant capital. Fiorever is already a Bvlgari 

unique, eco-friendly destination in the heart of the 

icon since it epitomizes the Maison’s identity  

Bois de Boulogne.

and heritage. 

The Jardin’s emblematic attractions have been 

In the communications campaign shot by Mario 

renovated, some in a steampunk atmosphere – 

Sorrenti, the jeweler chose a new Latin muse, 

the retro-futuristic identity invented by designer 

Ursula  Corbero,  to  represent  the  exuberant,  

Thierry Rétif, so familiar to Harry Potter and Hugo 

joyous, passionately Fiorever woman. A young, 

Cabret fans – and 17 new rides have been installed. 

rising  star  of  Spanish  cinema  known  for  her  

The most intrepid visitors can now enjoy four big 

performance  in  the  series  La  Casa  de  Papel, 

roller coasters. Two timeless, typically Parisian  

Corbero was chosen to celebrate Roman joy for 

fairgrounds boast absolutely authentic and unique 

attractions including marvels like the 1900 Big 

attraction, and Wild Immersion, a virtual reality 

Merry-Go-Round, the Steam Engine, the Speed 

nature reserve inaugurated in February 2019. The 

Rockets, the Flying Ships, the Clock Tower, the 

park has also entered the era of 2.0, if not 3.0, with 

Champion Drivers and the Astrolabe.

a complete makeover of its digital ecosystem, 

Special  care  was  devoted  to  revamping  the  

notably a new website, a revamped social-media 

Small Farm with a focus on the well-being of the 

strategy, and online ticket sales offering visitors 

400 animals and birds that live in the park. The 

greater flexibility and convenience before, during 

Grande Volière was redesigned and now groups 

and after their visit.

exotic birds together according to their natural 

habitats  in  biogeographic  areas,  from  South 

America to Oceania and including Africa.

The refurbishment also focused on reducing the 

park’s weather dependency with the installation of 

indoor activities like the Kinetorium, its first digital 

The joy of old and new – a park  
that remains true to its historic roots  
and is also completely transformed.
• 

C H R I S T I A N   D I O R

Rev i s it i n g Toi le de Jouy

Maria Grazia Chiuri, Christian Dior’s Crea-

revisited the Toile de Jouy design, rein-

tive Director for women’s collections, has 

terpreting its traditional illustrations and adding 

her own spin with a wild animal series. Drawn in 

pen and ink, scenes featuring tigers, lions, mon-

keys, giraffes and snakes appear in subtle hues of 

blue, red or green. A surrealist reinvention of tradi-

tion, these prints are used in the 2019 Cruise collec-

tion on both trench coats and the Dior Book Tote.

With its emblematic pastoral scenes and floral 

patterns, the Toile de Jouy is one of French fash-

ion’s great classics. First created in the 18th cen-

tury at the Jouy-en-Josas manufactory, the fabric 

has accompanied the Maison since its early days. 

In 1947, when Christian Dior opened his first bou-

tique at 30 Avenue Montaigne, he used it to adorn 

the walls and counters. And since 1959, Dior’s 

designers have repeatedly re-appropriated it. First 

this iconic fabric was used for heels designed by 

Roger Vivier. Then Gianfranco Ferré featured it in 

his Spring/Summer 1991 Haute Couture collection. 

120  •  121

LVMH 2018  .  LVMH storiesJohn Galliano revisited it in his Spring/Summer 

1998 Ready-to-Wear and Fall/Winter 2001 and 

2010 Haute Couture collections. This year, Maria 

Grazia Chiuri has reinterpreted it and Kim Jones 

has used his own original patterns on several 

clothing items and accessories in his first men’s 

collection for Dior. Cordelia de Castellane has also 

designed two soft toys in blue Toile de Jouy for 

Baby Dior. The Dior Maison capsule collection cel-

ebrated the motif with a series of plates, table-

cloths, candles, cushions and notepads for the 

end-of-year holiday season, during which Dior 

paid tribute to the legendary fabric at all its bou-

tiques and pop-up stores worldwide. In a refer-

ence to the first Dior boutique, the windows and 

Christmas tree at the Avenue de Montaigne bou-

tique were decked out in a wild animal-patterned 

Toile de Jouy.

Ever since 1959, the Maison’s designers  
have reinterpreted the Toile de Jouy fabric  
Christian Dior loved so much.
•

R I M O W A

1 20 yea rs – never s t i l l

Rimowa was founded by Paul Morszeck in 

Luggage and leather goods manufacturer 

Cologne, Germany, in 1898. Over the 20th 

century it developed into an iconic brand, famous 

ment, ambition and openness to the world, the 

campaign tells five stories through international 

celebrities Roger Federer, Virgil Abloh, Adwoa 

Aboah, Nobu Matsuhisa and Yoon Ahn. They have 

all achieved mastery in their respective fields and 

embody the Maison’s belief that no one builds a 

for its pioneering, high-quality luggage. Rimowa 

legacy by standing still. The campaign, which runs 

has become a benchmark for quality, innovation 

as a film and on advertising displays all over the 

and craftsmanship by creating a product that is 

world, conveys the idea that travel helps us fulfil 

valued across generations because it elevates 

our endless quest for success. Roger Federer 

travel to a quest for inspiration and discovery.

remembers a childhood conversation with his 

The Maison celebrated its 120th anniversary in 2018 

father just before his first trip to Zurich. Model and 

with its first-ever global advertising campaign. 

activist Adwoa Aboah talks about how travel 

Reflecting Rimowa’s traditional values of move-

helped her find herself. Virgil Abloh – Artistic 

122  •  123

LVMH 2018  .  LVMH storiesDirector of Louis Vuitton’s menswear collections and 

the art of the tiara, naturalist inspirations and more, 

the founder and director of luxury fashion label 

visitors discovered a Maison that engages with the 

Off-White – shares his artistic vision. International 

world and welcomes diverse influences, and in 

celebrity  chef,  businessman  and  restaurateur 

turn emanates its singular Parisian style to estab-

Nobu Matsuhisa tells an ancient Japanese travel 

lish itself as a leading high jeweler. The exhibition 

tale that mirrors his own life. Lastly, Yoon Ahn – 

– which was jointly curated by Henri Loyrette,  

Dior Homme’s Jewelry Designer and the founder 

honorary president of the Musée du Louvre, and 

and creative director of streetwear brand Ambush 

Akiya Takahashi, director of the Mitsubishi Ichigokan 

– evokes her conflicting sources of inspiration with 

Museum – took visitors on a journey through the 

quotes from her travel journals.

Maison’s history, culture, expertise and style. The 

These testimonials by the celebrities who embody 

high point of the exhibition was the celebration of 

the brand make for a compelling campaign that 

the Maison’s close and enduring ties with Japan 

illustrates Rimowa’s values and its desire to mark 

and its culture. Exhibits in this space included 

its epoch and boldly challenge the status quo.

works inspired by the 19th century Japonism 

Five celebrities embody  
the spirit of Rimowa and deliver  
the message that no one builds  
a legacy by standing still.
•

C H A U M E T

A n ex h ibit ion   
i n Tokyo ret r ac i n g   
200 yea rs of h i s tor y

Ichigokan  Museum  in  Tokyo  to  host  

The house of Chaumet chose the Mitsubishi 

The Worlds of Chaumet from June 28 to 

September  17,  2018.  The  exhibition  featured 

around 300 pieces of jewelry, as well as decorative 

art,  paintings,  drawings  and  many  previously 

unseen archive pieces from 40 prestigious collec-

tions and 15 leading museums. The exhibition was 

structured into a series of themes, each of which 

allowed visitors to explore the constant dialogue 

between jewelry and artistic movements, and 

between  contemporary  and  historic  pieces. 

Through spaces devoted to imperial commissions, 

movement  and  the  high  jewelry  set  created  

especially for the event, inspired by the delicacy of 

nature and symbolizing the culture of excellence 

that Chaumet shares with Japan.

For more than two centuries,  
Chaumet has shown curiosity  
for everything, for all the “elsewheres”  
in the world, whether historic or exotic.
•

L E   B O N   M A R C H É

The m ag ic a l world   
of Le Bon Ma rc hé for k id s

games awaits you on the third floor of  

A surprise and a whole world of fun and 

Le Bon Marché Rive Gauche – it’s the new 

Kids’ Department, complete with clothes, toys, 

activities for kids and grownups, rides and even a 

flying saucer!

Small children can enjoy a comforting menagerie 

of plush toys; educational games; a miniature, 

exclusive, luxury-brand dressing room; nightlights 

to brave the dark; and much more. Pre-teens and 

teens can explore an exciting, unprecedented 

a photo booth so they can take their creations 

space that includes La Petite Épicerie de la Beauté 

home with them.

(or beauty delicatessen), where barrettes, headbands 

Last but not least, for parents who like to shop in 

and lip balms are on offer in display stands designed 

peace – and for their children, aged four to ten, 

like an amusement arcade. And because it’s never 

who’d rather play – Le Bon Marché now offers a 

too early to start dreaming of the next vacation, the 

new service: recreational workshops where children 

seasonal Galerie Imaginaire (or imaginary gallery) 

can enjoy crafts, cooking, and experiments, always 

features sleds, down jackets, gloves and hats.

based on an original themed story: the perfect 

And as children are miles ahead of their parents 

recipe for a workshop where learning is fun!

when it comes to tech, there’s a wide range of high-

tech and lifestyle products, particularly for teens. 

For example, they can take pictures of themselves 

using interactive screens and design the front cover 

of their very own magazine – and of course there’s 

A new space divided into two sections:  
a peaceful, cozy one for the very young,  
and a brighter, more colorful  
one for pre-teens and teens.
•

126  •  127

LVMH 2018  .  LVMH storiesP E R F O R M A N C E   
M E A S U R E S

U S E F U L   I N F O R M A T I O N   

F O R   S H A R E H O L D E R S

SHA R EHOLDER S’   
C LU B 
The LVMH Shareholders’ Club was set up in 1994 to give 

individual shareholders who are particularly interested  

in the life of the Group a better understanding of LVMH, 

its businesses and its brands.

LAT EST N EWS A BOU T   
OU R M A ISONS
We send Club members several publications (by email  

or post as they prefer), such as the twice yearly Letter  

to Shareholders and the annual issue of Apartés, our  

Club magazine. The Annual Report is sent to those who 

request it using an online form. 

EXC LUSI V E OF F ER S FOR   
T H E GROU P’ S PRODUC TS 
In addition to special offers on a selection of the Group’s 

wines  and  spirits,  Club  members  can  purchase  

discounted subscriptions to Group media publications – 

Les  Échos,  Investir  and  Connaissance  des  Arts  –  

and  order  priority-access  tickets  for  the  Fondation  

Louis Vuitton.

DEDICAT ED   
ON LIN E STOR E
Once they have activated their account, Club members 

can access exclusive offers for the Group’s wines and 

spirits using a private shopping space at their dedicated 

online store: www.clublvmh-eboutique.fr. Delivery can 

only be made in France. Members can also order products 

IN FOR MAT ION   
A BOU T LV M H SHA R ES
Listed on: Eurolist by Euronext Paris
Stock market capitalization: €130 bn as of 12/31/2018 
(The largest capitalization on the Paris stock market)
Number of shares: 505,029,495 as of 12/31/2018
Member of indices: CAC 40, Dow Jones Euro Stoxx 50, 
MSCI Europe, FTSE Eurotop 100, Global Dow and 

FTSE4Good.

SHA R EHOLDER   
ST RUCT U R E (1)

(December 2018)

French
institutional
investors
11.6%

Individuals
5.0%

Foreign
institutional
investors
35.8%

Arnault
family
group
47.2%

Treasury   
stock
0.4%

(1) Voting rights: Arnault family group 63.3%; Other 36.7%.

AGEN DA
Tuesday, January 29, 2019: 2018 annual revenue and 

using the order form enclosed in Apartés magazine.

results

V ISITS TO   
EXC EPT IONA L SIT ES
Club members can visit exceptional sites where they 

April 2019: 2019 first-quarter revenue

Thursday, April 18, 2019: Shareholders’ Meeting

Monday, April 29, 2019: Payment of the final dividend  

for fiscal year 2018

receive an especially warm welcome: from Hennessy’s 

July 2019: 2019 half-year revenue and results

centuries’ old cellars to the magnificent crayères at  

October 2019: 2019 third-quarter revenue

Veuve Clicquot Ponsardin. They also get the opportunity 

to discover our Maisons at unique locations such as  

the Louis Vuitton workshops in Asnières.

CON TACTS
Investor and Shareholder Relations 
Tel.: +33 (0)1 44 13 27 27

Shareholders’ Club

Tel.: +33 (0)1 44 13 21 50

 
S T O C K   M A R K E T   

P E R F O R M A N C E   M E A S U R E S

LVMH STOCK MARKET DATA
(in euros)

2016

2017

2018

CHANGE IN THE DIVIDEND

2016(1)

2017(1)

2018

High (mid-session)

181.40

260.55

313.70

Gross dividend (in euros)

Low (mid-session)

130.55

175.80

232.50

Growth for the year

Year-end share price

181.40

245.40

258.20

Payout ratio

4.00

13%

50%

8.08

5.00

6.00(2)

25%

47%

10.68

20%

47%

12.64

Change during the year 
(%)

Change in the CAC 40  
(%)

Market capitalization  
at Dec. 31 (EUR bn)

25%

35%

5%

9%

5%

-11%

Basic Group share  
of net earnings per share
(in euros)

92.0

124.0

130.0

(1) Restated to account for the impact of the application of IFRS 9 Financial Instruments. 
(2) Amount to be proposed at the Shareholders’ Meeting of April 18, 2019.

COMPARISON BETWEEN THE LVMH SHARE PRICE AND THE CAC 40 INDEX SINCE JANUARY 1, 2016
(in euros)

320

300

280

260

240

220

200

180

160

140

120

100

7,000,000

6,000,000

5,000,000

4,000,000

3,000,000

2,000,000

1,000,000

0

FJDNOSAJJMAMFJ

M A

M

2016

OSAJ

J
2017

DN

DNOSAJJMAMFJ
2018

LVMH

CAC 40 rebased

Volume of transactions (right-hand scale)

After remaining relatively steady during the first nine months of the year despite a climate of substantial uncertainty, 
markets slumped during the third quarter to end the year in a downturn. The trade war between the United States and 
China, the political and economic environment in Italy and the difficult negotiations between the European Union and 
the United Kingdom surrounding Brexit weighed on performance in the main indices. The end of the year also saw the 
publication of less favorable indicators, fueling investor fears of a slowdown in global economic growth. Paradoxically, 
the changes to monetary policy in Europe and the United States, which had been highly anticipated by investors, ended 
up having a limited impact on markets. Against this backdrop, the CAC 40 and Euro Stoxx 50 indices finished 2018 
down 11% and 14%, respectively. The LVMH closing share price ended the year up 5%, at €258.20, after having reached  
a new record high during the year. LVMH’s market capitalization was €130 billion as of December 31, making it the largest 
company on the Paris stock exchange. 

130  •  131

LVMH 2018  .  Performance measuresF I N A N C I A L   

P E R F O R M A N C E   M E A S U R E S

2018 REVENUE BY REGION
(in %)

Other  
markets
11%

Asia
(excl. Japan)
29%

Japan
7%

France
10%

Europe
(excl. France)
19%

United States
24%

REVENUE 
(EUR millions)

46,826

42,636

37,600

STORES 
(number)

4,592

4,374

3,948

2016

2017

2018

PROFIT  FROM RECURRING OPERATIONS 
(EUR millions)

10,003

8,293

7,026

2016

2017

2018

2016

2017

2018

REVENUE BY BUSINESS GROUP
(EUR millions)

PROFIT FROM RECURRING OPERATIONS BY BUSINESS GROUP
(EUR millions)

Wines & Spirits

2018

5,143

Fashion & Leather Goods 18,455

Perfumes & Cosmetics

Watches & Jewelry

Selective Retailing

Other activities  
and eliminations

6,092

4,123

13,646

(633)

Change  
2018/2017

Organic
growth(1) 

+5%

+15%

+14%

+12%

+1%

+19%

+10%

+8%

+3%

–

Wines & Spirits

2018

1,629

Fashion & Leather Goods 5,943

Perfumes & Cosmetics

Watches & Jewelry

Change 
2017/2016

Operating
 margin(1)

+5%

+21%

+13%

+37%

+29%

–

3 1.7%

32.2%

1 1 .1%

1 7.1%

10.1%

–

676

703

1,382

(330)

+6%(2)

Selective Retailing

–

Other activities  
and eliminations

TOTAL LVMH

46,826

+10%

+12%

TOTAL LVMH

10,003

+21%

21.4%

(1) At constant structure and exchange rates. 
(2) +12% excluding the closure of Hong Kong airport concession in 2017.

(1) As % of revenue of each business group.

NET  PROFIT, GROUP SHARE(1) 
(EUR millions)

6,354

5,365

4,066

OPERATING INVESTMENTS(1) 
(EUR millions)

3,038

2,265

2,276

2016

2017

2018

2016

2017

2018

FREE CASH FLOW(1) 
(EUR millions)

5,452

4,696

3,911

2016

2017

2018

EQUITY AND RATIO  
OF NET  FINANCIAL DEBT   
TO EQUITY(1) 
(EUR millions and %)

33,957

27,898

30,377

SIMPLIFIED BALANCE SHEET   
AS OF DECEMBER 31, 2018 
(EUR billions and % of balance sheet total)

74.3

74.3

68%  
N o n - c u r r e n t 
a s s e t s

46% E q u i t y

17% I nv e n t o r i e s

15% O t h e r  
c u r r e n t a s s e t s

32% N o n - c u r r e n t 
l i a b i l i t i e s

22% C u r r e n t 
l i a b i l i t i e s

Assets

Liabilities  
and equity

NET  FINANCIAL DEBT(1) 
(EUR millions)

7,153

5,487(2)

3,244

24%

16%(2)

12%

2016

2017

2018

2016

2017

2018

(1) 2016 and 2017 restated for the impact of the application of IFRS 9  
Financial Instruments. 
(2) Belmond shares deducted from net debt (€274 million).

Further information can be found in the 2018 Reference Document.

132  •  133

LVMH 2018  .  Performance measuresN O N - F I N A N C I A L   

P E R F O R M A N C E   M E A S U R E S

BREAKDOWN OF EMISSIONS BY BUSINESS GROUP  
(in metric tons of CO2 equivalent)

ENERGY CONSUMPTION BY BUSINESS GROUP  
(in MWh)

CO2
emissions
in 2017

CO2 emissions
in 2018 
pro forma(1)

Change(1) 
(in %)

36,442

40,454

+11%(2)

104,990

11,892

5,633

99,401

12,025

–5%

 +4%

4,718

–15%(3)

116,375

97,912

–14%(4)

Wines  
& Spirits

Fashion &  
Leather Goods

Perfumes  
& Cosmetics

Watches  
& Jewelry

Selective  
Retailing

Wines  
& Spirits

Fashion &  
Leather Goods

Perfumes  
& Cosmetics

Watches  
& Jewelry

Selective  
Retailing

Other activities

2,800

2,995

TOTAL

278,132

257,505

+7% 

–6%

(1) Value and change at constant scope. 
(2) Change related to increased business activity and the installation  
of new equipment at a Glenmorangie site.  
(3) Change related primarily to the transition to renewable energy at certain sites. 
(4) Change related primarily to the transition to renewable energy at certain sites  
and the rollout of more energy-saving technologies.

2017

2018  
pro forma(1)

Change(1) 
(in %)

188,292

217,135

+15%(2)

371,105

361,135

90,160

92,726

35,924

36, 515

296,537

279,257

–2%

+3%

+2%

–4%

+8%

+1%

Other activities

17,091

18,486

TOTAL

999,109

1,005,254

(1) Value and change at constant scope. 
(2) Change related to increased business activity and the installation  
of new equipment at a Glenmorangie site. 

WATER CONSUMPTION BY BUSINESS GROUP  
(process requirements in m3)

SOCIAL AND/OR ENVIRONMENTAL AUDITS AND  
MONITORING OF OUR SUPPLIERS BY REGION IN 2018

2017

2018  
pro forma(1)

Change(1) 
(in %)

1,151,814

1,183,962

+3%

Europe

1,714,661

1,872,325

+9%

Asia

178,646

211,395

+18%(2)

91,416

99,770

+9%

483,950

420,855

–13%(3)

North America

Other markets(2)

TOTAL

Total number

Wines  
& Spirits

Fashion &  
Leather Goods

Perfumes  
& Cosmetics

Watches  
& Jewelry

Selective  
Retailing

Other activities

256,049

257,526

TOTAL

3,876,536

4,045,833

+1%

+4%

(1) Value and change at constant scope. 
(2) Change related to business activity and improvements in reporting processes. 
(3) Change related to business activity and improvements in equipment.

Breakdown
of suppliers
(in %)

Breakdown
of audits 
(in %)(1)

65%

14%

14%

7%

100%

877

68%

28%

1%

3%

100%

1,092

(1) Of which 78% initial audits, and 22% follow-up audits. 
(2) Including Africa.

EMPLOYEES(1) 

BREAKDOWN BY BUSINESS GROUP (as of December 31, 2018)

156,088

145,247

134,476

2016

2017

2018

(1) Total permanent and fixed- term headcount.

BREAKDOWN BY AGE(1) 
(Median age: 33 years)

Age:  under 25 

12%

20%

20%

15%

11%

9%

25-29 

30 -34 

35-39 

40-44 

4 5-49 

50 -54 

55-59 

60 and up  

6%

4%

3%

(1) Under permanent contracts.

2018(1)

7,380

48,101

29,141

8,784

57,975

Wines & Spirits

Fashion &  
Leather Goods

Perfumes  
& Cosmetics

Watches  
& Jewelry

Selective  
Retailing

As %  
of total

%  
women(2)

5%

31%

19%

6%

37%

38%

69%

83%

59%

83%

35%

73%

Other activities

TOTAL

4,707

156,088

3% 

100%

(1) Total permanent and fixed-term headcount.
(2) Under permanent contracts.

BREAKDOWN OF PERSONNEL BY  
PROFESSIONAL CATEGORY (as of December 31, 2018)

2018(1)

29,288

14,500

91,625

As %  
of total

%  
women(2)

19%

9%

59%

65%

68%

81%

20,676

13%

58%

Executives  
and managers

Technicians  
and supervisors

Administrative  
and sales  
employees

Production 
workers

TOTAL

156,088

100%

73%

(1) Total permanent and fixed- term headcount.
(2) Under permanent contracts.

BREAKDOWN OF JOINERS BY REGION (1)

BREAKDOWN BY REGION (as of December 31, 2018)

France

Europe (excl. France)

United States

Japan

Asia (excl. Japan)

Other markets

TOTAL

2018

4,946

8,205

10,261

1,027

12,266

3,909

France

Europe  
(excl. France)

United States

Japan

Asia (excl. Japan)

      40,614

Other markets

2018(1)

31,156

38,645

32,724

6,905

34,802

11,856

As %  
of total

%  
women(2)

20%

25%

21%

4%

22%

8%

64%

74%

79%

74%

77%

73%

(1) Under permanent contracts, including conversions of fixed-term contracts  
to permanent contracts and excluding internal mobility within the Group.

TOTAL

156,088

100%

73%

(1) Total permanent and fixed- term headcount.
(2) Under permanent contracts.

Further information can be found in the 2018 Reference Document.

134  •  135

LVMH 2018  .  Performance measures 
 
 
 
 
 
 
 
 
Photographs 

Cover: Christian Dior, Viviane Sassen – p. 4: Fondation Louis Vuitton, © Gehry Partners, LLP and Frank O. Gehry  
© Roseline Diemer (@roxdmr) – p. 6: Magali Delporte – p. 10: Château Cheval Blanc, Gérard Uféras – p. 12, 15: Jean-François Robert  
– p. 13: Louis Vuitton Malletier, Stéphane Muratet – p. 17: Krug, Alexis Jacquin – Louis Vuitton Malletier, Collier Schorr  
– Parfums Christian Dior, Pol Baril – Bvlgari – Le Bon Marché Rive Gauche, DR – Cheval Blanc, S. Candito – p. 20: Christian Dior,  
Sophie Carre – p. 22: Chaumet, Sébastien Gracco – p. 24: Berluti, Gabriel de la Chapelle – p. 26, 66, 68, 72, 111, 112: Christian Dior  
Parfums – p. 29: Courtesy of Ernst Ploil, Vienna, DR – p. 30: Julien Millet – p. 34, 73, 109: Guerlain – p. 38: Fondation Louis Vuitton,  
© Gehry Partners, LLP and Frank O. Gehry © Jean-Guy Perlès (@selrep) – p. 40: © Estate of Jean-Michel Basquiat Licensed by Artestar, 
New York © Fondation Louis Vuitton, Marc Domage – p. 42: Loro Piana – p. 46: Ruinart, Liu Bolin – p. 48: Dom Pérignon, agence DAN, 
TBWA – p. 50, 60, 70, 80, 90: Illustrations: Anna Wanda Gogusey – p. 52: Moët & Chandon, Florian Joye, agence Ogilvy Paris  
– p. 53: Veuve Clicquot, Arnaud Montagard – p. 54: Jas Hennessy & Co – Glenmorangie – p. 55: Krug, Zoë Ghertner – p. 56: Louis Vuitton 
Malletier, Ludwig Bonnet – p. 58: Fendi – p. 62, 104: Louis Vuitton Malletier, Craig McDean – p. 63: Christian Dior, Harley Weir  
photographer, in collaboration with the choreographer Sharon Eyal – p. 64: Celine, Hedi Slimane – p. 65: Givenchy Haute Couture  
Fall Winter 2018, “Effrontée” – p. 74: Parfums Givenchy – p. 75: Guerlain, Pol Baril – p. 76, 82, 83, 117, 118: Bvlgari – p. 84: Hublot  
– p. 85: Zenith Watches, Defy Zero G by Marc Gysin – p. 85, 126: Chaumet – p. 86: DFS, Fondaco Facade, Matteo de Fina – p. 89, 92,  
94, 108: Sephora – p. 93, 127: Le Bon Marché Rive Gauche, DR – p. 94, 95: DFS – p. 98: Cloudy Bay – p. 99, 100: Louis Vuitton Malletier,  
Patrick Wack & Tim Franco – p. 102: Thélios – p. 103: Louis Vuitton, Toby McFarlan Pond – p. 106: Hublot, Franck Fife,  
AFP – p. 107: Hublot, 2018 Getty Images – p. 110: Berluti – p. 114: Hennessy – p. 115, p. 116: Loewe – p. 120: Le Jardin  
d’Acclimatation – p. 121: Christian Dior, Tom Ferguson – p. 122: Christian Dior, Inès Manai – p. 123, 124: RIMOWA, Brett Lloyd  
– Other photographs: LVMH and Group Maisons’ libraries.

This document was printed on paper from responsibly managed forests, 
certified FSC® (Forest Stewardship Council®).

LVMH – 22, avenue Montaigne – 75008 Paris – France 

Tel.: 33 (0)1 44 13 22 22 – www.lvmh.com

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